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Rod Hampton, Kayanne Blackwell & Cindy Jaudon | IFS World 2019


 

>>Live from Boston, Massachusetts. It's the cube covering ifs world conference 2019 brought to you by ifs. >>Well going back to Boston and everybody, this is the cube, the leader in live tech coverage. We're here day one at the ifs world conference at the Hynes convention center in Boston. Cindy shutdown is here. She's the president of America's at ifs and she's joined by to my right, K in Blackwell, who's a controller at PPC partners, one of the divisions of PPC Metro power. And rod is the CIO of PPC partners. Welcome folks. Good to see you. I said, let me start with you. So you were on last year in the cube down at Atlanta. You still kind of set some, set some goals, you're a little competitive with your other brethren within then ifs. We love it. You know, we're Americans. Okay. So how's it going in North America? >>Um, well it's, it's growing well. We've had fantastic growth and it's been, you know, a little bit of competition within ifs, but you know, certainly we were very proud. We were named region of the year last year. So we won the coveted cup, which, uh, means, uh, we, uh, we want to keep that cup. So that's some of the, some of the competition that we've got going, right? >>Yeah. Well, of course, most of us based companies, they'll do, they'll start up 79, you know, 90% of their businesses, U S if not 100%, and then they'll slowly go overseas as some of the opposite. Right? >>Very much. I mean, ifs is a European based company. We've been in the, in the U S for quite awhile and, but we've really been investing in our growth and we've had fantastic growth over the last few years. And I think, you know, one of the reasons for that growth is our customer satisfaction in the fact that we really want to listen to our customers. You know, I, um, I, I travel quite a lot as you can imagine. And when I travel, I always try to make sure I can visit customers and hear what they have to say, you know, and of course we love to hear the good things, but I also like to hear when they can give us some ideas for improvement and um, you know, then that gives us something to work on and to, you know, to keep moving forward. Um, I also think that, you know, the good thing about that is, um, it gives us a chance to listen and um, you know, I heard something really great from one of our customers, they went live two weeks ago and they called up and said, Hey, can we do a customer story? I love things like that. Yeah. >>I always love that. Uh, let me think about it. I'll get back to you. Okay. What's your relationship between ifs and PPC part? >>Well, PPC partners is one of our newer customers in there in the middle of an implementation and they're doing some great things around digital transformation. And when I had this opportunity to be here on the cube, I thought it would be great to invite rod and can with me and to, you know, tell some of the things that they're doing. >>Cool. So I kind of recruited Cindy as my cohost, your, they're going to be the defective coho. So welcome to the queue and then we're going to show you right to the fire. Okay. So, uh, can you describe your, your role, your when one of the divisions of PPC partners, right? So maybe maybe set up sort of PPC partners and then your role. >>Right. Okay. So PPC is a specialty contracting company and we have four subsidiary companies that operate in the upper Midwest and then also the Southeastern United States. And we provide, um, um, customers within a base innovative, innovative solutions in the electrical and mechanical contracting. So there are those four companies. I was one of the controllers, um, of those four companies for a lot of years. And now I'm on the core team. There's four of us, five of us now, um, that are involved in the implement. >>Okay. So you got all the numbers in your head. And then rod, you're the CIO and you guys are a service organization for all the divisions. Is that correct? That is correct. >>We sit at the holding company and we're responsible for technology across all four of those specialty contractor companies that can just mention. >>So I love these segments, Cindy, because you know, we, here you go, we go to a lot of conferences in the cube and um, you hear a lot about digital transformation, but, so I'd like to ask the practitioners, what does that mean for you guys? We've got somebody who's very close to the line of business, like I say, knows the numbers, but at the end of the day you've got to deliver the technology services. So what does digital transformation mean to you? What's the company doing in that regard? So a great question actually. >>Um, you'll find companies like ours that have been on the same platform for quite a while, uh, 50 plus years, uh, five zero five, six, zero, uh, probably North of five zero, but we'll go with five zero. Uh, and what happens over time is just, you know, with the system can't grow with the organizations, you resort to a lot of manual paper pushing a lot of file flinging, lots of Excel. And so there's just a ton of duplication of effort and those types of things going on. So from a technology standpoint, that's really the stuff that I come in and see and go, you know. Um, but overall I think that getting to the ifs platform, getting a lot of those redundant processes, a lot of the file flinging out of there, it's just going to be beneficial for all of them. >>Okay. So you guys have had to make the business, you're in the middle of the implementation, right? Is that correct? So she had to go through the business case. Um, it sounds like the business case was, you know, we're, we're basically struggling with running our business because, you know, data's all over the place. We don't have a single view of our business, our customers, et cetera. So we have to come to grips with that. But, but, so what was the business case like? I presume that you were involved as well. >>Right. So I've was really involved in building the software that we've used for that 40 plus years though I haven't used it all of them two years. Um, and, and it was really. It was built by accountants. We, you know, intended for it to meet the needs of the whole, the whole organization. But really it was built by accountants. So, um, we've found that we just really weren't able to keep up with meeting the needs of all of the users. Um, so when we started looking at that, we also had, we were running on a couple of different, um, I'm going to call them boxes. We run it on IBM. So, um, we were not able to look across the entire organization and see a consolidated view of the whole organization. So that was one of the things that we were looking to do, was to really bring all four companies under one umbrella and be able to get a picture of the whole mainframe or, yes, we had a couple of mainframes and all of that software was internally written. Um, and it was good. It was, it was good, but it met, you know, just the needs that those of us within the company saw. Um, so I think we were missing a whole lot of opportunity, um, to really, you know, see what else was out there and see new things and really get outside of our sphere of understanding, you know, >>so PPC, >>no, I was going to say as SKM pointed out and the sort of running joke within the companies is the system we have today does numbers really well. Words not so much because it was designed by accountants for accounting, tracking the financials primarily. Yeah. >>In PPC you do construction of course, or construction club, but you also do some service as well, right? You've got people out in the field that are, that are doing, doing service. So when you were looking, um, I'm assuming that you were trying to find a system that could do both, both solutions. Yeah. Did. >>Absolutely. Uh, one of the things that's been concerning to the entire core team is it's great to go out and find a system and there's plenty of them that can handle your back office. Most systems do that fairly well. But what about you feel services, uh, any in our particular industry, electrical contracting, you might have residential, you know, we could very well be working on the buck stadium or a military installation or even the school, you know, those folks have to be able to process invoices, do all sorts of things from a handheld, et cetera, et cetera. That was a big, big driving factor for us. So has a lot of COBOL code running? Is that, is there right here? So you said 50 years, I mean, um, so now I'm interested in the, in the, in the migration and, and you know what that looks like. >>Yeah, I'll bet. So do you, do you have to freeze the existing sort of systems and then sort of bring the other ones up to speed? Is this cloud-based? What does that all look like? That great question. So, uh, we are, uh, we subscribe to the managed cloud solution. Um, you know, for most construction companies, electrical contracting companies like ours, you know, technology is important, but it is not what really makes our wheels turn. It's a con. It's a competitive advantage if you use it wisely. And so, um, you know, for us it was very important to think about this holistically and try to figure out if we're gonna bring in a solution, what does that solution need to look like and will it work for all of our companies, not just one, not just residential, commercial, et cetera. Okay. All right. So, so w w what's that journey look like? I mean, um, when did, when did it start? What's your >>sort of timeline? So about two and a half years ago, we really started looking at what we had in on hand now and what we had in place and thinking about did we really want to make a move? And so, um, we had a team that came together about 15 people across the organization from operations and also the back office to really evaluate what we had evaluated our needs. Um, we decided, yes, we needed something new. And then we actually brought in a second team, um, that started looking at what that new thing would be. We had a consultant assisting us with that and uh, we kinda narrowed it down to two players if you will. And ifs was one of those. Um, and we, even though, um, one of the things that we liked was the fact that that ifs had, um, a broad reach over different types of industries and we felt like that would give us, um, something in addition to a construct and centric view know domain expertise. Yeah, >>exactly. You know, and you know, with our core industries, you know, construction is a big part of that. But one of the things that we're seeing in the construction industry today is the trend to go to what we call prefabrication. The fact that you know, you can really speed up a project if you aren't trying to build everything on site and you can also do it much more cheaper. McKinsey has a study out and they believe that over time if, if of comp of construction company will engage with prefabrication, they can reduce the project timelines 20 to 50% and lower the cost up to 20% and with ifs is heritage in manufacturing. It's really a perfect marriage for construction companies because construction companies need the project management, the installation, you know, the change management that goes along with some of those back-office things. They also a lot of time have to do service. But if you really want to get that competitive advantage, if you can take advantage of the prefab, which is really manufacturing high, if this is heritage, he could really have a, a full, complete S, you know, solution from one supplier. >>There's a huge trend in home-building actually. You would, you see, you know, modular homes and kind of the future of it. But uh, so how does that affect you guys? I mean you, you prefab something that resonates with you, is that sort of more of a generic statement across the customer base or >>it's certainly an area where we're focusing on more. Um, we also have an automation, uh, division that really focuses on, um, automation for industries. And that's an area that it's kind of a manufacturing type of thing. They build panels and those sorts of things. So we're definitely seeing it >>well. So, okay. So I got to ask you, so when you pulled out the Gartner magic quadrant, I said, okay, it always is. Ifs isn't the leader that, that, that, that might've helped. Right. Okay. So you don't get fired now, but choose the leader, but then you started peeling the onion. He had to do due diligence. So what kinds of things did you look at? What kind of tires did you kick? Piers, did you talk to and be, I'm interested in what your, what you learned. Well, I'll touch on one key element and >>we can get in as many sub elements as you like. The selection process for us took several months. Um, I think initially we really pared it down to about eight packages that we were seriously considering. Then down to four and then eventually down to two. And what really, really intrigued us about ifs was the fact that they are not construction centric. So we really had a big decision to make internally, which was do we want to just get on the bandwagon and do what everyone else in construction is doing or do we really wanna you know, risk versus reward and go after something special. So ifs, they are in, you name it, manufacturing is obviously key. Aerospace engineering, race cars I saw today, I didn't know that. So that was a big selling point for us. And the plan is to retire your mainframe and go into the cloud. >>Yes, yes, yes. So IBM got you in a headlock. >>We've been friends for a long time. Good company. Um, w what's that been like just to sort of, uh, that the thought of, you know, going to the cloud. W how, how is, you know, the it folks you know, responded to that. Um, how has that changed their sort of role brokers versus all? Again, I think in construction organizations, technology is important, but it is not what makes the wheels turn. So I'm trying to bring in all of that iron and infrastructure and build it out and configure it ourselves and then maintain it for the long haul. Just not something that was value added for us. In addition, um, if you've ever worked with Oracle, which is a close partner of ifs, but there is a lot of licensing caveats and a lot of things you've got to worry about if you're going to go it alone by going with the managed cloud solution, we're sort of partnering and trusting ifs to take that on for us so we can focus on taking care of our companies, our customers, and doing what we do best. Right? So, okay, so you're still going to be an Oracle. You just won't be, it won't be as visible. We use Oracle too. We're a Salesforce customer, so Hey, Oracle is behind there, but no offense. >>Ah, I know you guys did >>for the distinction as well, right? Because even if you are going to have portions of Oracle that are running your system, you've got to have some Oracle experts on staff. You know, if you're going to have all of the infrastructure, you gotta have infrastructure folks who understand how it all ties together. So on the surface it could seem like a simple decision to do it in house or go to the cloud. Far from it. >>Yeah. You know, I think certainly one of the things that we see in a lot of different industries, but certainly in construction, the plant had always been that you bring together different, different solutions and you try to both and together and then some of that becomes a lot more concerning. You know, some of the technology behind it. But one of the things that with the ifs solution is the fact that from one provider you can do, you know, do the whole life cycle. So then some of the have it in the managed cloud where we take care of it for you. So then that takes away some of those technology issues and then you can focus on your core competencies. So Rhonda would agree generally >>with what you're saying. I mean some probably say that for most companies that you know, the technology is not the core differentiator. Obviously this for Google, sure. For Amazon, for Facebook, but for CIO is I talked to, they go people process, technology, technology is the least of my problems. It's like I was going to come and go, it's going to change. I can deal with that. It's the, if the people in the process issues. So having said that, I'm still interested in how concerned you were about peeling the onion on the cloud, what's behind it, the security model, all that stuff in terms of your due diligence, you know, with any cloud based solution, there's some concern obviously. But, but in working with ifs, we, we asked a ton of questions and they gave us a ton of answers. So the comfort level was there. Um, the industry's been going to the cloud now for quite some time. And to be brutally honest, if you're not going there, um, you need to be strongly considered >>in Microsoft is our partner with the cloud. We're on, you know, using Microsoft Azure. So it's not like, you know, it's one of the largest cloud provider. So it's not like, you know, it's, it's something that you have to worry about. You've got the, you know, the backstop of Microsoft behind you as well. You know, I'm sorry, go, go, go. I was going to say, I think one of the things that's interesting is you talk about all your different divisions and you're really trying to bring a lot of different companies together on one system. And one of the things that I, you know, as I've seen the things that's change management becomes really something that you really have to consider. I mean, how have you seen that part of the implementation going? Has there been stepping in the easy piece for you? It's not been an easy piece and that's one of the pieces that we're still working on. >>Um, I don't know if any organization that says that they're really, really good at change. Um, but we've recognized that really the, our organization is a group of entrepreneurs and we've encouraged people to have their own business, but we're really trying to streamline and get some consistency across the organization. That's a little bit of a culture shift for us. So that change management piece is a piece that we're really trying to get our arms around now and prepare, um, the organization for that team. Just trying to get my head around your software still. You guys do change management? I TSM. Well, you'll change management is really some of the, um, consulting that goes along with it and certainly ifs and AR, we've got many partners who can, you know, help our customers go through that. Because when you're going through a digital transformation, you know, you're taking people who have been using something for 50 years, being out, especially out in the field doing those things. And now you're trying to figure out what are the right processes to put in place to get what the business needs. And in some cases they might have to do things differently. So you really have to think that through and how you're going to roll those out. >>So now, is this your first ifs world? Yes, it is. It is. What final thoughts, you know, things you've, you've taken away or you're going to bring back to your teams? >>Well, yeah, Boston is a favorite city of mine. I was just glad to be here just for that. But, and we've just been here a little bit. I've already picked up some things on leadership. I was involved the um, >>Oh, the women's leadership breakfast this morning. So there's already been some things that I think we can take back to users and share with them, particularly around change management and trying to get people comfortable and understanding why they're uncomfortable with change. You know? So it, rod, you're next on the line. So I'm sure you were taking notes, pretty attentive in the sessions and just getting started, right? >>No, you know, I have, and one of the things for me that was most, I guess rewarding is, is the partner network. All of the vendors. There's a number of things with our implementation that we're still trying to sort out OCR for example, being one of them. Are we going to go there or are we gonna wait until later? Just different technologies and maybe add ons that we may want to take advantage of. All you've got to do is walk down the hallways and there's, there's people ready to talk to you about it. So that's, that's been kind of intriguing. >>Okay. Excellent. Well yeah, I said earlier I was, I was surprised and impressed at the sort of size of the ecosystem and its great. Well good luck to you guys. Really wish you the best and thanks so much for coming on the cube and sharing your story Cindy. Great to see you. Always pleasure. All right, take care. Thank you for watching everybody. We're back with our next guest right after this short break. You're watching the cube from Boston ifs world 2019 right back.

Published Date : Oct 8 2019

SUMMARY :

ifs world conference 2019 brought to you by ifs. So you were on last year in the cube down at Atlanta. you know, a little bit of competition within ifs, but you know, certainly we were very proud. U S if not 100%, and then they'll slowly go overseas as some of the opposite. And I think, you know, one of the reasons for that growth is our customer satisfaction I'll get back to you. I thought it would be great to invite rod and can with me and to, you know, So welcome to the queue and then we're going to show you right to the fire. And now I'm on the core team. you guys are a service organization for all the divisions. We sit at the holding company and we're responsible for technology across all four of those specialty So I love these segments, Cindy, because you know, we, here you go, we go to a lot of conferences in the and what happens over time is just, you know, with the system can't grow with the organizations, our business because, you know, data's all over the place. but it met, you know, just the needs that those of us within the company saw. Words not so much because it was designed by So when you were looking, um, you know, those folks have to be able to process invoices, do all sorts of things from a handheld, And so, um, you know, for us it was very important to us with that and uh, we kinda narrowed it down to two players if you will. project management, the installation, you know, the change management that goes along with some of those back-office You would, you see, you know, modular homes and kind of the future of So we're definitely seeing it So what kinds of things did you look at? on the bandwagon and do what everyone else in construction is doing or do we really wanna you know, So IBM got you in a headlock. that been like just to sort of, uh, that the thought of, you know, going to the cloud. Because even if you are going to have portions of Oracle that are running your system, but certainly in construction, the plant had always been that you bring together different, I mean some probably say that for most companies that you know, the technology is not the core differentiator. And one of the things that I, you know, as I've seen the things that's change management becomes really something So you really have to think that through and how you're going to roll those out. What final thoughts, you know, things you've, you've taken away or you're going to bring back to your teams? I was involved the um, So I'm sure you were taking notes, pretty attentive in the sessions and just getting started, No, you know, I have, and one of the things for me that was most, I guess rewarding is, Well good luck to you guys.

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Cathy Southwick, Pure Storage | Pure Accelerate 2019


 

>> from Austin, Texas. It's Theo Cube, covering your storage. Accelerate 2019. Brought to you by pure storage. >> Hey, welcome back to the cubes. Coverage day to appear. Storage your accelerate 2019. I'm Lisa Martin Day. Volante is my co host, and we're very pleased to welcome for the first time to the Cube. Kathy Southwark. This C I O at pure Cathy. Welcome. Thank you. Glad to be here. You have a great story. This is not only your fear. Your first your accelerate. You been at the company less than a year. You were not only a pure customer before, but in a completely different industry. So your first your accelerate. Here we are in Delhi Technologies backyard. Give us your perspective on appears business from your previous customer role. >> Yes. So I spent. I've been here just under a year, she said, and I spent the almost 22 years 18 t and coming into a company. It's completely different. Different size company, different size technology issues. Everything we do is looks very different. But there's a lot of similarities that, you know, you're trying to as any company trying to innovate and trying to stay on the cutting edge and you're trying to make sure you have the right teams in place and all that, so it's a lot of fun. It's great to see the energy and the excitement here, so that's been a lot of fun to come in and to see orange everywhere painted or so it's been a lot of fun coming on >> and you're complying with your orders. >> I got the memo. I said, You know, it's hard because orange is not one of my better colors toe where but no happy toe, happy to wear orange and proud to be part of such a company who's really looking at? How do we take care of the customer? >> Right. So you were sold on pure as a customer when you were with age and T. What was it about the technology that when you were in that prayer roll that really differentiated it from its competition? It was really >> interesting. I was sharing folks earlier today that here was very different, smaller company coming into a very large organization. We started working with them back in 18 t in 2013 so they were a very small company, very early on, but they were so bullish they had this completely different attitude about storage. And it wasn't really necessarily about this storage. It's about what we're gonna do to help you change your business. So for us, you know, I really looked at when you're in a very large company, you tend to not look so much at the particular like storage or computer or what you're really looking at, How many enabling my business and with the limited dollars that you have. And resource is etcetera, you're always trying to balance and prioritize. So for us when they came in, they made this proposition and said, Hey, we can show you this in two weeks and it'll, um And you know, when you're also big enterprise, you don't have time. Thio look a technology for weeks and months on end and then have to test it. And so we brought pure end. They they were tested out the products within two weeks, and we saw more than what we're expecting. And I think that was what changed for us is it wasn't just about we could do, you know, compression. We could do the deed if we could do. It was that all of a sudden was all these other capabilities been planned for So it really was. It was pretty pretty dramatic for us because we hadn't seen other providers to come in with a story that sounded different and not just the technology. Like I'm gonna save you a dollar. It's about now I'm going to enable your business to do something different faster. And we saw it firsthand. >> I was the role of C i o at a technology company. Different from you were in a c i o N a t. But you you had kind of an engineering roll. If I think it's a solution Engineering, how is the role different in terms of how you spend your time and what you care about? >> Yeah. So, you know, in 18 t, the CEOs were focused on the application delivery sites of specific applications at pure and so an 82. My role is centered around all the infrastructure for I t. As well as our network engineering. So what we did for the Service Writer network coming into pure, you have, you know, the whole spectrum. But we're a different kind of company. and that really 10 years old. Our technical debt looks very different. We use a lot of sass products, so we use a lot of hosted solutions from our partners and providers, and we do someone premise well. But it's a very different kind of landscape, so the opportunity is you don't have as much technical debt. You also have the ability to to try things because you are smaller and you can try things much quicker and be able to say, Well, this working isn't good enough and not have to have maybe things as gold plated. As you know, a regulated telecom would have versus a product technology product company that it's trying to be very agile to produce things and change for their customers. >> So essentially you were. I'll call you the C i o of of infrastructure at AT and T with infrastructure that had to support, like you said, highly regulated in a very diverse I'm sure application portfolio. Extremely there. Thousands of systems, probably >> thousands of applications and very complex business models. They, you know, they're ah, it's not a one. So the interesting is 80. >> She's >> not a one entity business, you know they've got their media business. They've got there mobility business. We've got their wireline business. So when you have people often think of 18 t as a company, But there's actually it's a very complex business model supporting multiple products. So it's just that those air, you know, multi $1,000,000,000 product portfolios versus coming into pure where you know we're still, you know, 1,000,000,000 have company building and growing our product portfolio. >> So what's your technology strategy of pure and how are you enabling business outcomes for the company? >> That's a great, great question. So, you know, really, a business strategy here has been that I t has to really evolve and scale differently than it had in the past. The organization before was really centered around Some of the end user capabilities wasn't as centered around business outcomes, and we've taken on a different role. So as I've come on to the organization, our opportunity and our challenge is that we now have different responsibilities, were taking on things like, How do we want to think about data across the enterprise, not just within each individual domain, and so as a start up company, you often are very focused on your R and D investments in your sales and marketing investments, and you do a lot of things to get it done. And that means that individual teams will do work. But you tend to not think about what the full life cycle is of, you know, of something that you're working on. So for our opportunity now this is take a step back, be able to look across and say it worked great for that period of time. Now we have the opportunity to rethink how we want to think about the customer experience from the time product is developed all the way through and, you know, a quote to a customer through its life cycle through delivery and then the support for that customer >> so so technology, the support that sort of workflow >> the ecosystem instead of within individual areas. And so that's really there are focuses. How do we help our business to become even faster? How do we get more focused on the customer from ah whole ecosystem? And that we think about the customer from the whole ecosystem instead of each individual area? >> Sounds like that horizontal view that Charlie Giancarlo talks about you know, with storage being so vertical in the past and cures wanting to revolutionize that and make that horizontal, ensuring that any type of business, whether we're talking about yours, business or ah retailer or our airline, every function in an organization has access to share. That data exactly struck business value to lower costs to find new revenue streams, new routes to market, et cetera. >> And we're no different as a business. We need to do those same things to make sure that we can. We can deliver those for business, so that's a big part of a lot of >> times we'll talk to C. I ose that technology companies and their large established technology companies that I think Cisco S A P. They've been around a long time. They have a lot of technical debt. They look a lot like your customers, frankly, many of your customers yours ever. But my question is a lot of these c I ose that I've just mentioned, sort of generically there come wine tasters, right? You know, they used to be dog food or his drink your own champagne, but But they they are like the first line of defense verse beta customer, and they give feedback to the product groups. Do you play that role as well? >> Way do we not probably to the extent, because we're a smaller company. So we tend Thio, as with our product announcements we've made will go out to a wide set of our customers, you know? So I think we had 16 1 of the bait is that was just done. What we do with an I T. Is because we have a smaller footprint just the size we do have flash ray with a flash blade with you do use pure one. We do it Maur of ah, from how would a a smaller customer look at it, Think about it and use it. And so that's tends to be the I'll say, the lens that we look through. I think that the role I've played coming in is the bringing a perspective from a larger enterprise on how does a larger enterprise an I t. Think about it and it's again. It's not just your helping me with storage. You're actually helping me to solve a business problem. So there's s oh, there's some other and some of the leaders that we've brought in. They also come from outside industry. Some have used pure, some have not, and so have that different kind of lens of what you know we would expect to see from our product seems, but they're also extremely open. Thio. What do you think? What is I t thinking about how you were thinking about these product ideas? What what's the input from I T. So there's a lot of what we're very small from a nightie organization. I think that the two way communication is what it's gonna you know, what will help, >> what are some of the innovations? And I know you've only had a short tenure there, but one of the things I read in the Q two earnings but that we're just released last month in August was seven. That new customers added per business safer pierce of 450 or so, plus customers at it in that quarter but also a 50% increase in multimillion dollar deals. So, enterprise, any innovations that you can share since you've been on board that your team has helped cure, understood to be able to go after those large enterprise multimillion dollar deals directly. >> Well, certainly from, um, you know, from a you know, a personal understanding of the product and what here could do it scale is, you know, I certainly have that perspective to share with our customers and bringing that confidence and credibility that, you know, if you are looking at a large enterprise customer in the opportunity, they have a lot of questions about. So how exactly did 18 t do it? It's not like they run a few arrays. They run hundreds and hundreds of rays and hundreds and hundreds of petabytes. So there's It's not like it's a proof of concept or a pilot. And it's been years of doing upgrades, non disruptive Lee over the years, with all the pure upgrades that have come into play. So I can certainly bring that to the table with helping the customers to get it, you know, a little bit of confidence, but also just an understanding about how pure is approaching it with these other large customers. So and as you've talked to other customers, there's there's enough customers out there that are, you know, very, >> very eager to >> share because they're so excited about what it's done for their business. We've >> heard. Sorry, David, I was going to say on the customer front we've, what 6600 plus customers pure now has in its 1st 10 years. And the customers we've spoken to the last two days, Dave and I have noticed that a common theme is they're talking about their overall experience with the technology. They're not talking about boxes and array names, and all these specifics are talking about how they are able to one customer from, ah, legal firm, I think in Florida didn't even do a PC had appear. That was a pure customer. And from that piers advice. I got it right on board and was really talking about the experience and all of the things to your point on the business side that they're able to to influence with the technology, not talking about speeds and feeds and arrange drives and things like that. So it's very, very different conversation. >> It's S O. It's interesting because and the role that I had, I had the teams that did the architecture, planning, design and through implementation. So the operation teams one of the most unique things I've said I share with customers is when you are in a technology and you're in a large enterprise, you tend to have a challenge with introducing new technology because you don't want more technical debt. It doesn't matter what you just don't want more technical debt. So typically your operation teams are >> doing a little >> bit of pushback on you. No, no, we don't need something new. No, we don't need unless they're having significant outages or incidents that they're trying to solve for what I found. And even to this day, there is some of the folks there actually around the floor here. The folks that were in operations, they were literally coming and saying, We want more pure And so when you're in a technology organisation that typically doesn't happen. It's S o it wasn't And it wasn't like we want more of like you said the array, it was we just want we don't wanna have to worry about. And I just took a reduction of my head count. So I want I find you have to take on more data and I am. You take on more support for the business. I don't have to worry about it. And so to have that. That's a very different. And we had the same experience of their application team saying, Hey, I just got lower latents. So they didn't actually know why. They just knew that when I was trying to do my work on the application side, working within a database, all the sudden I had all this improvement and, um and so what? We allowed them to sit. Okay, well, we'll give you more capabilities, more future functionality. And that doesn't happen. Before, those were things were like, really like operations and application teams are gonna work as a team together. Very different. I'm experience. >> So if I were a pure sales rep, I would say, >> Kathy, can you come tell my customers my prospect that >> story to the sales reps have access to your calendar? How much of your time? How much time you spend, you know, sales folks wanting you to tell stories like I got >> so the I have no the company that long. So I have I have spent a fair amount of my time talking to customers. But, you know, we also have a lot of work with an I t. And so are you know it's there just is incentive to have me work with an i. T. Because I can understand what we need to do to help our field as well. And that's one of our objectives is what are we gonna do an I t. To make it that much easier and better for not just our sales teams but the manufacturing teams. The support teams are hardware, teams, all the teams that takes a deliver. And so, you know, in fairness, I have joked with some that have stopped me and said, Hey, we need to I said, Remember, we also want to deliver for you so that to make your jobs easier So there's a balance >> that it's different. A technology company writes kind of encouraged that the C I. O goes out and evangelize is >> Yeah, it's actually a lot of fun. I, uh I I do joke that when I go out to talkto the other CEOs, I mean, they're my people there, too. I know it's It's the challenges that we have to deal with. The you know, you're dealing with the technology, those very specific items, then you're dealing with that. How do we help my business and then you're dealing with. I want to make sure I'm doing the right things for people development and all those so and you have a lens across the entire enterprise. So it's not like you're just looking at sales or you're just looking at ops for your You're kind of looking at everything to say, Well, how do I help all the teams to be that much better? Because the better we are, you know, be cliche. You know, collectively, that just got is gonna enable pure toe to do more fun. >> So what's on the minds of your peers in these days? >> You know, I feel so fortunate to be in the Bay Area, and there are amazing CEOs that get together, talk very openly, share strategies, actually eagerly and openly reach out to say, How can I help you? Um, and that's I think that's a unique as part of the CIA, a community that there's this willingness to say, Look, we're all in this together from a technology perspective. I mean, look, we all want to do well for our companies, but you're also trying to figure out how to make technology team stronger and you know it's a lot of the the same issues. It's how do I change the focus of and the perception of where I t fits into a business that it's not just a back office? It's not these systems, but it's actually becoming a very strategic, you know, Enabler, advisor, participant Helping to help, you know, can provide input. You can be that one of the first you know, Betas for your company if you're in a technology area and that's a change. There's a lot of companies who have always fascinated where it's like if you're a product and you have an I T. You're selling to those people, so pitch to them. If you can't sell to them, you're not gonna be successful. So I think it's just changing, evolving. You know some of those relationships and and that's a big deal and and you know, that's from the how you run your organization. There's that, you know, how do we make sure that the technologies were were all investing in our somewhat future proof and that they can evolve with us, not become inhibitors or, you know, box you into something that you can't kind of navigate through >> well, actually deliver on future proof. It's one of those marketing terms that is used by so many organizations delivering whatever kind of product. Same is with simple and seamless says We talk about this all the time. We did hear from customers wherever Green is concerned. You know, I said, non disruptive is how much of that goes from a marketing to reality and consistently heard about Piers ability to deliver their. But it's interesting and it's a refreshing, I think, to hear that you've experienced the changing role of the CEO to be collaborative versus he knows a lot of competition. And in tech, that's a refreshing The deer And I have an idea for you since you're so you're in such a habit to D'oh, it's good. What? You're gonna like this. I have an idea. Hash tag. Help Cathy Scale. Give them this video. Just so many pure customers all across the globe. >> Thank you. I will do that. I would. That's great advice. >> That's it. Easy to d'oh! D'oh! Well, Cathy's been great having you on the Cube. Thank you for sharing your perspective as there newish. See Io and how you went from here customer to running their i t. And congratulations on being part of the next decade of pure success. Thank you. Thank you for having our pleasure for day. Volante. I'm Lisa Martin. You're watching the Cube.

Published Date : Sep 18 2019

SUMMARY :

Brought to you by So your first your accelerate. But there's a lot of similarities that, you know, you're trying to as any company trying to innovate and I got the memo. the technology that when you were in that prayer roll that really differentiated So for us, you know, I really looked at when you're in a very large company, Different from you were in a c i o N a t. But you you had kind of an engineering roll. As you know, a regulated telecom would have versus a product technology product So essentially you were. They, you know, So it's just that those air, you know, multi $1,000,000,000 product portfolios versus coming the full life cycle is of, you know, of something that you're working on. And that we think about the customer from the whole ecosystem Sounds like that horizontal view that Charlie Giancarlo talks about you know, with storage being so vertical in the past We need to do those same things to make sure that we can. Do you play that role as well? And so that's tends to be the I'll say, the lens that we look through. So, enterprise, any innovations that you can share since you've been on board So I can certainly bring that to the table with helping the customers to get it, you know, a little bit of confidence, share because they're so excited about what it's done for their business. talking about the experience and all of the things to your point on the business side that they're able teams one of the most unique things I've said I share with customers is when you are It's S o it wasn't And it wasn't like we want more of like you we also want to deliver for you so that to make your jobs easier So there's a balance that it's different. The you know, you're dealing with the technology, those very specific items, that's from the how you run your organization. And in tech, that's a refreshing The deer And I have an idea for you since you're so you're I will do that. Thank you for sharing your perspective as there newish.

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Rob Lee, Pure Storage | Pure Accelerate 2019


 

>> from Austin, Texas. It's Theo Cube, covering your storage. Accelerate 2019. Brought to you by pure storage. >> Hi, Lisa Martin with the Cube. Dave Ilan Taste. My co host were at pure Accelerate 2019 in Austin, Texas. One of our Cube alumni is back with us. We have probably the VP and chief architect at Pier Storage. Rob. Welcome back. >> Thanks for having. >> We're glad you have a voice. We know how challenging these events are with about 3000 partners, customers press everybody wanting to talk to one of the men that was on the keynote stage yesterday for announcements came out really enjoyed yesterday's keynote. But let's talk about one of those announcements in particular Piers Bridge to the hybrid cloud. >> Absolutely, absolutely. Yeah. No, I mean, I think it's been a really exciting conference for us so far. Like you said, a lot of payload coming out, you know, as faras the building, the bridge of the hybrid cloud. This has been, you know, this has been I would say a long time coming, right? We've been working down this path for for a couple of years. We started by bringing some of the cloud like capabilities that customers really wanted and were able to achieve into the cloud back into the data center. Right. So you saw us do this in terms of making our own prem products easier to manage, easier to use, easier to automate, you know. But what? Working with customers of the last couple of years, you know, we realized, is that, uh as the cloud hype kind of subsided and people were taking a more measured view of where the cloud fits into their strategies, what tools it brings. You know, we realized that we could add value in the public cloud environment, the same types of enterprise capabilities, the same type of features rich data service is feature sets things like that that we do on premise in the cloud. And so what we're looking to achieve is actually quite simple, all right. We want to give customers the choice whether whether customers want to run on premise or in the cloud. That's just a choice of we wanted. We wanted to make an environmental choice. We don't want it. We don't wanna put customers in a position where they have to make that choice and feel trapped in one location another because of lack of features, lack of capabilities. You know, our economics on DSO the way that we do that is by building the same types of capabilities that we do on Prem in the cloud giving customers the freedom and flexibility to be agile. >> But, you know, you mentioned economics and you were talking from a customer standpoint. I wanna flip it from a from a technology supplier standpoint, the economics of a vendor who traditionally cells on Prem. You would think would be better than one in the cloud. Because you gotta you pay an Amazon for all their service is or I guess, the customers paying for it. But you kind of saw your way through that. A lot of companies would be defensive on. I wonder if you could add any comment. Yeah. No, I mean so So, look, I think >> the >> hardware is only one piece of it, right? At the end of the day, you know, even our products on Prem are really they're really priced for value. Right? There were delivering value to customers in our capabilities are ease of use or simplicity. The types of applications and work close to being able. Um, and basically, everything I just said is pretty much driven by software features by bringing those same capabilities into the cloud, you know, naturally, we you know, naturally that most of that work is really in software, you know, And then, as faras comparing the economics directly of on Prem versus Cloud. You know, it's it's really no secret as the industry's gotten Maur. Understanding that, you know the cloud isn't isn't the low cost option in a lot of use cases, right? And so, rather than comparing apples to apples on premises cloud either on performance or economics, our goal is really to build the best products in either environment. So if a customer wants to run on Prem wanna build the best darn products in that environment, the customer wants to run in the public cloud. We want to build the best darn product for them in that environment on dhe. Increasingly, as customers want Thio use, both environments hand in hand, want to build the right capabilities to allow them. TOC mostly do that >> Well, I think it makes sense because, as you know, we're talking to some customers. Last night he asking what they have in their data center. And they got a lot of stuff in the data center. To the extent that a company like pure can say, OK, you've got simple, fast et cetera on prim. And we've now extended that to the cloud. Your choice. They're going to spend Maur with you than they are with the guys that fight that. >> Yeah, absolutely. And, you know, I think if you look at our approach and how we've built the products and how were, you know, taking them to market? We've taken a very different approach than some of the competitive set. You know, in some ways, we've really just extended the same way that we think about innovation and product engineering from our existing on prime portfolio into the cloud, which is we look for heart problems to solve way take the hard road, we build differentiated products. Even if it takes us a little bit longer, you can see that, you know, in the product offerings, right? We've really focused on enabling tier one mission critical applications. If you look at the competitive, said they haven't started their their reason why we did that. All right, is we knew that you know, we had customers telling us, like if if you're a customer and you want to use the cloud and you want to think about the cloud is a D R site well, when something goes wrong and you two fell over duty, our site, you you need to be sure that it works exactly the same way there as it did on problem. That's everything from data service is data path features to all of the work flows. An orchestration to go around it because when your primary site goes down is not the time when you want to be discovering that. Oh, there's a footnote on that future and it's that's not supported in the cloud version, that sort of thing on dso you know that, Like I said, you know, the focus that we've put on the product development we've done towards Cloud Block stores really been around creating the same level of enterprise grade features on enabling those applications in the cloud as we do in private. >> You know, we don't make the Amazon storage. We make the Amazon storage better. What's that commercial? Essentially what? That's essentially >> what we've done You know, the great thing about that is that we've done it in close partnership with Amazon, right? You know, we had Amazon on stage yesterday on day, were talking a little bit about that partnership process. And ultimately, I think why that partnership has been so successful is we're both ultimately driven by the same thing, which is customer success. All right. In the early days of working with Amazon as we started coming up with the concept of club block store and consulting them on, we're thinking about building it this way. What do you think? What service is should be, You know, should we leverage and m in eight of us to make this happen? It became pretty clear to them that we were setting out to build a differentiated product and not just tick off check boxes on dhe. That's when they their eyes really okay, way. We really would like you to do a differentiated product here. >> Hey, if this takes off, we're gonna sell all the C two at three. >> What are some of the things Sorry day that you've been with here about six years? What are some of the things that have surprised you pleasantly that the customers have catalysed from an architecture perspective that customer feedback coming back t your team and the and the guys and girls engineering the product. Customers are demanding a certain thing that maybe wasn't something that was an internal idea but really was catalyzed by customers anything that just really I think it's very cool. Very surprising. >> Yeah. No, I mean, I think I think a >> couple of things. I think personally one of the things that surprised me was, you know, when I joined Pure in 2013 you know, we're all we're all about simplicity, right? You talk to cause who I think you had on the show earlier. You know, in the early days who tell you our differentiators gonna be simplicity and I got to say when I first joined the company is a little skeptical is like All right, I get it. Simplicity is a thing. Is it really a differentiator? I very quickly was surprised based on customer feedback that no, it really is very, very meaningful on. And that's something that we take all the way through Engineering. Write everything down, Thio how we design features and put them in the user interfaces. If there's, you know, there's an engineer that wants to put a configuration hook or a knob or ah on option in the user interface way kind of stop and say, Well, G, how would you document that? How would you suggest the user make a decision? Tea set that value will describe and say, Okay, well, g, we can make that decision, can't we? Right? Like, why don't we just want we just make it simpler And so that's been That's been a big surprise, I think, from a customer catalyzed, uh, point of view. What I'd say is we've been really surprised at a lot of the use cases that the flash blade product has been put into play for. And, you know, I think a I was one of them when we when we first set out, we had really targeted Flash played at addressing a segment of the commercial HPC Chip Design Hardware Design software development market. Andi is actually a set of customers, very large Web property customer that came to us with an A I use case. They said, Hey, you know, we've got a ton of data video images, uh, text postings. And we want to do a lot of analysis of this. All right, I want to do a facial recognition. We want to do content and sentiment analysis. We've got the Jeep use. We think you guys have the right storage product for that, and that's really that's really taken off. And that was very much a customer driven area. We >> talked a little bit about that within video yesterday. About some of the customer catalyzed innovation where a is concerned. >> Absolutely. What do you see is the critical technical skills that pure needs in the next decade. I mean, you're five. Correct? Remember, you can't have a networking background. Internal networking, I guess of you got guys from Veritas, right? Obviously strong software file system. What do you What do you see is the critical skill. Yeah, that's >> a good question. You know, we have a very diverse team, all right? We we in engineering typically higher and look for people with strong systems, backgrounds that are willing to learn and want to solve her problems. We, you know, typically haven't hired very specific domain areas myself, my doctor, and is in language run times and compilers, Oh, distributed systems so a bit all over the map, You know, What I'd say is that the first phase of pure the first kind of decade was really about reinventing the storage experience on for me. I look at it as taking lessons from the consumer experience, bringing him into the storage on Enterprise World. Three iPhones, example. That's used a lot. There's a couple of examples you can think of. I think the next phase of what we're trying to do and you heard Charlie talk about this on stage with a modern date experience is take some lessons from the cloud experience and bring them into the enterprise. Right? So the first phase is about consumer simplicity for a human think the next phase is really about bring in some more of the cloud experience for enabling automation and dev ops and management orchestration. >> So what kind of work? A long, long, lot of work to do to get we envisioned this massively scalable distributed system where you have that cloud experience no matter where your data lives, that's not there today, Um, and you don't want to ship your date around, it'd be too much data. So you're on a ship metadata and have the intelligence tow. Bring the compute to that. That data. >> What do you >> got to do? What's the work that you have to do to actually make that seamless? That there's that over word overuse word again. It's not seamless today. Yeah, >> so? So, look, I mean, I think there's there's a lot of angles to it right on. And we're gonna We're gonna work our way there to your point. You know, it's not there today, but, you know, you're you're starting to see us lay the groundwork with all the announcements that came out today, right under the umbrella of Hey, we want to end up creating more portable, more seamless, more agile experience for customers. You can see where, as we bring Maur storage media's into play different classes of service, different balances of performance and cost, bringing those together in a way so that an application can use them income in the right combinations, you know, bring a I into play to help customers do that seamlessly and transparently eyes a big part of it. You can see multiple location kind of agility that we're bringing into play with Claude Block >> store >> enabled, like loud snap and snap shot mobility. Things like that on Dhe. Then you know, I think, as we move beyond the block world and way look att, what we can able with applications that sit on top of file on object protocols. There's a lot of, ah, a lot of greenfield there, right? So you know, we think object storage is very attractive, and we're starting to see that as the application vendors, right, as the applications that sit on top of the storage layer are really embracing object storage as the cloud native storage interface, if you will, that's creating a lot of, ah, a lot of, uh, you know, a lot of ways to share data, right? We're starting to see it, even within the data center, where multiple applications now are able to share data because object storage is being used. And so, like I said, there's a lot of angles to this right. There's there's bringing multiple discreet A raise together under the same management plane. There's bringing multiple different types of storage media a little bit closer together from a seamless application mobility perspective. There's bring multiple locations, data centers, clouds together from a migration a d R perspective. And then there's, you know, there's bringing a global name space type of capability to the table, so it's a long journey. But you know, we think it's the right one. And you know what we ultimately want to do is, you know, have customers be able to think about, be ableto provisioned, be able to manage to not just an array, but really more of like an A Z, right. I want a pool. I want it to be about a fast. But you know, I'm willing to pay about yea much for it, and I need this types of data protection policies for it. Please make it happen >> and anywhere do you So you see, it is technically feasible to be able to run any app, any workload on any cloud or on Prem without having a re compile the application, make changes to the application. That's what I really kind of meant by Seamus that you see that as technically feasible in the next called 5 to 10 years, I'll give you I think >> I think it'll take a long wait a long time we'll get there. And I think, you know, I think it'll depend on the application. All right. I think there are gonna be some combinations that look. I mean, if if you have a high, high frequency, low latent see trading database, there's physical limitations, you're not going to run the application here and put the storage in the cloud. But if we if we step back from it, right, the concept, Yeah. I mean, I think that a lot of a lot of things are becoming possible to make this happen, right? Fastener networking is everywhere. It's getting faster application architectures and making it more feasible. You know, the media costs and what we're able to drive out of the media are bringing a lot a lot more than work leads to flash A eyes is coming into play. So, like I said, it's gonna be different on the on the application. But, you know, I think we're entering a phase where, you know, the modern software developer doesn't wanna have to think too hard about where is you know where physically what six sides of sheet metal is. My dad is sitting on. They want to think about what I need from it. What do we need from in terms of capacity, what we need from it in terms of performance, what we need from it in terms of data service capabilities. All right, ends, you know, And I need to be able to control that elastic Lee. I need to be able to control that through my application through software, and that's kind of what we're building towards. >> Last question, Rob, as we wrap up here, feedback that you've heard the last day and 1/2 on some of the news that came out yesterday from customers, analysts, partners. >> Yeah, you know, I'd say if I were to net it out. I think the one piece of you, Doc, we've gotten this. Wow, you guys have a lot of stuff on. It's really nice to see you guys talking about stuff. It's available today, right? That >> that's a >> lot of eyes on that screen. And, you know, I think I had a KN analysts say to me, You know, this is it's really refreshing. Thio kind of See you guys take a both you know, the viewpoint of the customer. What you're delivering the customer, what you're enabling on then be, You know, I got a lot of tech conferences and I hear a lot about, like, way off in the future. Envisioned Andi feedback we got was you guys had a really good balance of reality today. What, You're helping customers today? What's available today to do that? And enough of the hay. And here's where we're headed. So >> we actually heard the same thing. So good stuff, right? Well, congrats on the 10th anniversary, and we appreciate you joining us on the Cube. We look forward to next year already in whatever city. You're gonna take us to >> two. Thanks a lot. >> All right. For day, Volante. I'm Lisa Martin. You're watching the Cube. Thanks for watching.

Published Date : Sep 18 2019

SUMMARY :

Brought to you by We have probably the VP and chief architect at Pier Storage. We're glad you have a voice. Working with customers of the last couple of years, you know, we realized, is that, But, you know, you mentioned economics and you were talking from a customer standpoint. At the end of the day, you know, even our products on Prem are really they're Well, I think it makes sense because, as you know, we're talking to some customers. All right, is we knew that you know, we had customers telling us, like if if you're a customer and We make the Amazon storage better. We really would like you to do a differentiated product What are some of the things that have surprised you pleasantly that the customers have in the early days who tell you our differentiators gonna be simplicity and I got to say when About some of the customer catalyzed innovation where a is concerned. What do you see is the critical technical skills that pure needs in I think the next phase of what we're trying to do and you heard Charlie talk about this on stage with a modern date experience scalable distributed system where you have that cloud experience no matter where your data lives, What's the work that you have to do to actually make that seamless? but, you know, you're you're starting to see us lay the groundwork with all the announcements that came out today, So you know, we think object storage is very attractive, and we're starting to see that in the next called 5 to 10 years, I'll give you I think And I think, you know, I think it'll depend on the application. of the news that came out yesterday from customers, analysts, partners. Yeah, you know, I'd say if I were to net it out. And, you know, I think I had a KN analysts say to me, and we appreciate you joining us on the Cube. Thanks a lot. All right.

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Carey Stanton, Veeam & Vaughn Stewart, Pure Storage | Pure Accelerate 2019


 

>> from Austin, Texas. It's Theo Cube, covering your storage. Accelerate 2019. Brought to you by pure storage. >> Welcome back to the Q B. All the leader in live tech coverage. I'm Lisa Martin with David Dante. Couple of gents back on the Cube we have on Stuart the VP of technology for pure von. Welcome back. >> It's great to be here. Thanks for being accelerate. >> Were accepted severe. And we've got Carrie Stanton, VP of Global Biz Dev and corporate development from Theme Carrie, Welcome back. Thank you very much. I'm in the rain. I love the love it planned. Of course. Thank you. Very good branding here. Lots going on with theme and pure. Let's secure. Let's go ahead and start with you. Talk to us about the nature of the V Impure partnership. I'm assuming better together, but give us the breakdown. Sure, >> we've had a relationship for many years, but over the past three years we've seen it. You know, this year, counting this year, like the scale out is just unbelievable. We're growing at triple digits on our Cosell winds in the field, all of its writing, all of the predominantly being driven from the flash blade success that we've had in the marketplace, Our customers are buying into the performance that they have. Our our relationship is growing through joint innovation and joint development. And so what we've seen is raising them to a global partner, on having dedicated resources on it, as only amplified our success. We have. So yeah, it's fantastic. >> And then one from your perspective, what are some of the things that you are hearing? Are you guys being brought in? Maur from team customers is being being brought in more from pure side. What's that mixed like >> we've had? We've had a strong set of channel partners that I think promoting our joint solution on our products kind of a top of their line card. Of course, there's always the customer requested to get pulled in, and I think customers who have experienced either one of our products look at their satisfaction. They look extremely it, like NPS scores right and say, you know, if I'm a pure customer, there's a data protection company. That's gotta nps very similar years, you know, tell us more about what you're doing with with theme. If you look at kind of our common ethos. Right simplicity in the model right co innovation Help Dr Scale. Whether it's been through joint A P I integration with the universal adaptor or tryingto lean into next generation architectures like Flash to flash the cloud. It's just been a very easy progressive partnership to drive and bring in a market. >> Talk more about that joint development. Um, there's a start in the field. No engineering resource is I'd love to Have you had some color to that? >> I think I think I think it's >> a combination of. So we'll start with a universal adapter that was beams initiative to help add scale to the back of process to as you're putting virtue machines into backup mode along, you know, leverage these the storage controller snapshots so that you could come in and out of that back about very quick. V, invisible to production operations, offload a bunch of data processing and in time, out of the equation that just helps scale right back up, more virtual machines faster. That's a program that they initiated that we were one of the founding partners on one of the first partners to publish ah Universal adaptor, or R A p i for it. The >> results have been The results are pure is by far the number one partner for downloads for a customer downloads that we have across our partner Rico system. So we have a vote 15 partner Rico Systems that have written to the universal FBI on. So just last week, you know, over 3000 downloads surpassed over 3000 downloads. Here is 6500 customers. I'll let you do the math. All right, so it's it's great that we see such strong adoption from their customer base. Almost 50% of their customers are team customers on. Then that >> contusion. That's hi, >> It's very high. >> Wow. So give me your favorite customer example that really articulates the value that pure brings the value that being brings. >> We've got a lot going on in the financial space in the healthcare space. >> Butler Health is a joint customer that we have a customer reference win that they've published in that we've published on dhe obviously many, many more, but especially in the people, customers in the financial health care that are looking for performance on Dhe. Looking to that flash blade, a za landing zone that's going to give them more than just a backup target. It's going to give them the ability to leverage it for a I and ML and many other factors, which is again, one of the reasons why we've seen such strong adoption. >> You talk about health care, we're talking about patient data, lives at stake. Give me some of the meat about what this customer, for example, is achieving at the business. Subtle and the human lives level >> Well, I think what they're seeing is of what they were used. It's not so much the exact stats that I could give you down to how money they're getting per second, but it's what they were using before, which is one of the legacy competitors that we have, which we call. You know, some of these donors that they give to market share that we take away day in and day out with without saying names. But there was a reform replace that we came in and taking a second generation solution from a legacy hardware appliance that was being used previously in a secondary storage. >> Yeah, allow me to elaborate a bit, right? So you asked about the technology we kind of talked about the universal adapter for the off load where we've really seen growth has been in this notion of flash to flash the cloud and peers introduced this notion of rapid restore. So again, how do we grow our businesses together? Growing amore mission critical or patient? Critical deployments has been this notion of not just backing up the data faster. That's kind >> of the the >> daily repetitive task that no organization wants to to deal with. Where the rubber meets the road is Can you put the data back? And we've seen this explosion in the increase of of the capacity of data, set sizes and the pressure they put on restoring that data. When you happen to have, ah, harbor failure, a data center go off line or a power issue and this goes so you go back to patient records gotta be online when everything fails and there's an issue with a chair, whatever. Maybe how quickly can we get the data? And we're orders of magnitude faster, then the legacy >> platform. So having an integrated appliance is part of that key and co engineering. Is that right? I mean, you guys pure software no pun intended, right? You don't want to be >> No, no, it sze taking the they wrote to our a p I right So the work that they did on the FBI and then continue to innovate and iterated against it right and coming out with the next version that they just come out with it is, is just differentiating themselves in the marketplace. And that's really what we're seeing. And we're seeing that success that the enterprise today, from what we have without even looking forward to our upcoming V 10 which is gonna have some high end enterprise feature sets. >> And we want to get into that. But something that mom that you were just saying It's almost as if data protection is no longer just an insurance policy. It's an asset. We have to be able to get it back. >> Absolutely fuel, We believe if you look at the legacy backup appliances, they were designed and optimized for short backup windows and are proving to be a challenge at restoring the data, which is actually where the value in the architecture is. We've talked about rapid restore in bringing, flashing that space. We worked with team engineering on V 10 actually double that performance so that customers, as they upgrade their code line, can again bring those mission critical workloads back online even faster than in the past. In addition to that, we've worked through some of the VM integrations for customs who want to mind that data who want to clone those workloads and bring them up on online and ADM or analytics or searching the metadata of that data. So there's a lot going on besides just your backup and recovery. >> So you guys are saying, Chuck, the appliance don't need the appliance. You've got a better model. Is that what I'm hearing? Or >> we win against appliances day in and day out? So absolutely software. Best of breed software. Best of breed storage hardware. >> What should we expect for V 10 adoption there? You guys announced in the spring? >> Yes, and it will shift in Q four. Dave, honestly, this is gonna be Anton is gonna shit >> a good track record. They're gonna go out there. >> No, but we have some key features that will differentiate us in the marketplace, especially as we go to the enterprise with pier storage, such as immune ability right, So that's a feature that we've talked about. You know, we've been hyping because we believe in it that what it's gonna bring for the protection of ransom, where malware and it's it's gonna be a game changer. We believe in the marketplace and our famous now, as they were finally gonna support now support for their enterprise customer base. So, I mean, those two keep features in and of itself. So again, I talked about the scale that we're having today in the marketplace without these key enterprise features and then having those chip, you know, in the next 90 days are again we believe just gonna continue to elevate our business. >> We're talking to Charlie earlier today about just a CZ. Part of his job is tam expansion and data protection is an obvious area for that. You could have chosen to go buy a small software company, certainly have the cash on your balance sheet and compete. We have chosen to partner talk about the opportunity that you guys jointly see in terms of the market you can penetrate. >> I think it is such a Our ecosystem is so comprised today of partnerships that are based on. On one hand, you're partnering, and on the other hand, you're competing that it is. It is really refreshing to find a partnership like Veen, where we've got very clear lines of what our product offerings are, where they come together and no competitive obstacles. It makes partying in the field the easiest, right? We've got great partnerships across the board somewhere. Appliance vendors. Sometimes those partnerships work fast. Sometimes they running hurdles. We never run into a hurdle together, so it's worked very well. I think our partners, our channel partners, have preferences around the server side that they like to go to market with. We give them the freedom together to pick and choose. So they put invested class software with best class storage to to meet the needs. They put the rest together based on what fits their business model or their current agreements go forward. So >> clear, clear swim lanes, Big market. You guys showed some data at V Mon. I want to say Danny's data, maybe $15 billion Tim man larger. You guys get a piece of that, you get a piece of that >> on a savant said. It's just there's no there's no friction in the marketplace is going out and doing the work we need to do to win. But we never get it that Oh, we can introduce this because it's gonna compete with, even if it's only 2% of what they have, there's there's looting. No, they do not have data protection. And we don't do as, you know. We don't do hardware in storage. So again invested breeds. And I >> think those numbers maybe even conservative because, you know, as you were pointing out, the traditional backup products were designed to deal with the biggest problem, which was back up window, which, by the way, 60% of times the backup didn't work anyway. But you have to get inside of, you know, Yeah, we backed it up check. But backup is One thing is my friend Fred Morris. Recovery is everything. So things are shifting in a digital business recovery. You know, it is tantamount. You know, ever you can't ever not be without your data. So it's an imperative. Yeah, >> it's, um, when you're and the flashlight business unit first came up with the construct of a rapid restore. I mean, admittedly, I was sitting in the corner. I'm just saying there's no way. There's no way that a customer would look to pay a premium for Flash for their backup. And then you meet the customers and it's just one after the other. And there's these stories around. We had to stop production. We couldn't get the AARP back online. Right Way couldn't take transactions because the processing database of the purchasing database was off line and you're just sitting there going. These are really world right issues that impact revenue for organizations. And so we are going through an evolution about rethinking around data protection and what it means into in today's day and age. >> It's security. Such top of mind carry today on the CEO's mind and data protection is part of that. Backup is a key part of that. You think about Ransomware, right? You guys get solutions there. I mean, it all fits together. It's not these sort of bespoke, you know, ideas anymore. It's really one big mosaic so that people can drive their digital transformations. I mean, that's really what they care about. >> I think the themes, old slogan, it just works right. It continues to evolve and that you talked about backup not working in the first place, right? So we have our core fundamental foundations. That theme has right is that it will trust that the customer will know that it will be online. We have the shortest r p o r t o is right in the marketplace, and then you take that and the's enterprise class features again. That's why marrying it with Piers route to market and there go to market strategy is having the success we're having in the marketplace. >> You're hearing a lot from customers. Flash Flash MacLeod. This is There is a very strong need for this. Some of the things that were announced today terms up some more firsts that piers delivering to the market. What are some of the things that you guys were? You maybe Carrie. We'll start with you from themes partnership perspective like a flash Teresi, for example, or starting to be able to deliver. I saw Blake smiles, uh, be ableto bring the cost down so that customers could look at putting a spectrum of workloads, even backups on flash. What is themes? Reaction? Well, smiles. I tend to >> do with Lisa, but I mean, to be honest with you. We sit back and love everything that piers doing from innovation. And so if they're going to come out with a broader set of target solutions for secondary storage, then we're going to be there partner there as we are with flashlights. So we're sitting back and loving the innovation that they're bringing to the market place and to their customers. >> I saw that Cheshire cat grin von >> s o for the audience who may be missed. We had a number of product announcements this morning taking the flash ray from a single product line into a portfolio going to that two year zero workload with the direct memory cache acceleration powered by Intel's often products as we go into a chair to economic space but still keeping all the Tier one features and availability we not flash or a C, which is leveraging QSC is a storage medium. Uh, while we have a design, do expand our tam and find new workloads. We have not looked at backup for the flash rate. See, at this point the flash, the flash, the cloud powered by the data hub in the rapid restore is going strong, so you want to kind of keep the team focused on that? And we've got other markets that we have yet to penetrate that have been more price sensitive where we think the flash racy is a better alignment. Now again, maybe over time I'll be found wrong and we'll change our tune. But you know, I'll give an example. Go back to Ransomware. Ransomware is a top three question in terms of any storage conversation. When you deal with a financial institution today to the point where not only are they asking about, what are you doing in your products? What are you doing across your partner ecosystem? Some of the modern proof of concepts required it to go through a ransomware recovery procedure because you know these financial institutions, they're worried about getting not just locked out, but locked out on your H a sight because you just replicated the ransomware over. So this this ability have immutable, immutable image to bill to bring it back online fast a rapid restored somewhere. You could see what these technologies start to line up in a comprehensive solution for the customers, and so flash racy is great. It has nowhere. The band with a flash blade. So we're gonna try to keep those a separate products in different markets at the time. But at least for time being, >> thanks for clarifying >> that cloud. I gotta ask the quad cloud question. It's interesting you guys have both embraced. Cloud is you're seeing it. In the old days, I was saying, I think I'm saying Charlie again. Executives were like, No, don't do that. It's gonna kill us. But now it's okay. It's not a zero sum game. That trend is your friend. You gotta embrace it. How are you making cloud each of you a tailwind versus the You know what all the analysts expect ahead, What else gets going? Zero sum game is going to steal from a to B. >> Well, I mean, Dave, you can imagine from my vantage point, it's easy to say that we're looking at Cloud is just, you know, expanding the TAM, expanding the ecosystem features we have today at the archive here. The success we're having with both Microsoft Azure and eight of us are phenomenal. Growing 40% month over month, right, the adoption with all the new innovations that Danny and Antonio have talked on the show that were coming out with envy. 10 are only gonna amplify that. But it all starts back with our partners ships today that we have one private clouds and as customers are looking to evolve to the cloud So we work with our partners like peer to ensure that we're working with them today. And as customers want to embrace the cloud they can. But predominantly, those primary workloads are still remaining on Prem and they're looking on how they're going to support the cloud. And we're doing that today and we'll be doing that. Maura's we go forward >> block storage announcement you guys made today was quite interesting way now spinning up East End shoes and s threes And what >> So this morning we announced general availability for pure Claude Block store on AWS and plans, as we are currently in beta and development for other clouds. But the folks today is this AWS and you pair Claude Block store, which is basically the software of a flash ray architect for the hardware inside of a W s so that you have the same functionality and service that you have on Prem and you pair that with pure is a service, which is our op X moderate could pay as you consume and the flexibility of sign a 12 month contracts. You want 90% on Prem today in 10% of cloud two months from now, you want it 50 50 like used the utility model to consume wherever you want, so you can meet the requirements of your infrastructure, whether it's on Prem in the cloud or some hybrid combination. >> But the interesting thing to me was your doing a lot of the heavy lifting for the customers with regard to the architecture. What you architect in the club that I wonder. Is there an opportunity to do something like that with backup? Or is that just, you know, not economical, deep, deep archive, things like that? I mean, >> I'm pretty sure we're told not to make any news right now because >> stay tuned. I've already said >> too much, so I'm probably a >> good thing. We're live >> in big trouble. >> Wow, guys. So the 1st 10 years of pure, tremendous amount of innovation is, Charlie said, an overnight success in 10 years, so much more coming down. We've already heard about a tremendous amount of innovation and evolution today. So we can't wait to have you guys back on to the next event in here. Get our neck braces on for the whiplash of news that's gonna be coming at us. All right. We are like your day Volante. I'm Lester Martin. Go pats. >> You're sorry. And Bruce. Carrie and I were crazy >> sports fans. Let's just be very PC. Go, everybody. Everybody gets participation. Trophies just coming anyway. You're watching the Cube. Lisa Martin for day, Volante. Thanks for watching.

Published Date : Sep 18 2019

SUMMARY :

Brought to you by Couple of gents back on the Cube we have on Stuart the VP of technology for pure It's great to be here. I love the love it planned. buying into the performance that they have. Are you guys being brought in? That's gotta nps very similar years, you know, tell us more about what you're doing with No engineering resource is I'd love to Have you had some color to that? partners on one of the first partners to publish ah Universal adaptor, So just last week, you know, over 3000 That's hi, the value that being brings. Butler Health is a joint customer that we have a customer reference win that they've published in that we've published Give me some of the meat about what this customer, for example, is achieving at the business. It's not so much the exact stats that I could give you down So you asked about the technology we kind of talked about the universal adapter for the road is Can you put the data back? I mean, you guys pure software no pun intended, right? they did on the FBI and then continue to innovate and iterated against it right and coming out with the next version that But something that mom that you were just saying It's almost as if data protection is no Absolutely fuel, We believe if you look at the legacy backup appliances, So you guys are saying, Chuck, the appliance don't need the appliance. we win against appliances day in and day out? is gonna shit a good track record. in the marketplace without these key enterprise features and then having those chip, you know, opportunity that you guys jointly see in terms of the market you can penetrate. our channel partners, have preferences around the server side that they like to go to market with. You guys get a piece of that, you get a piece of that And we don't do as, you know. the traditional backup products were designed to deal with the biggest problem, And then you meet the customers and it's just you know, ideas anymore. the marketplace, and then you take that and the's enterprise class features again. What are some of the things that you guys were? And so if they're going to come out with a broader set of target to the point where not only are they asking about, what are you doing in your products? It's interesting you guys have both embraced. and Antonio have talked on the show that were coming out with envy. But the folks today is this AWS and you pair Claude Block store, But the interesting thing to me was your doing a lot of the heavy lifting for the customers with regard to the architecture. I've already said good thing. So we can't wait to have you guys back on to the next event in here. Carrie and I were crazy Let's just be very PC.

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Day 1 Wrap Up | Pure Accelerate 2019


 

>> from Austin, Texas. It's Theo Cube, covering pure storage. Accelerate 2019. Brought to you by pure storage. >> Welcome back to the Cube. The leader in live tech coverage. Lisa Martin and David Lantz wrapping up day one of our coverage of pure accelerate. 2019. Howdy. How do y'all Hey, I >> think I started a trend. >> I think you did. So, Dave, this has been a dice shot out of a cannon. I think, as only you know, pure does. Well, we had lots of conversations. Lots of news this morning, Which was nice to hear. As pure welcomes their 10th anniversary in a couple of weeks. We talked with customers. We talked in many different industries partners, Puritans. Lots of innovation has occurred in their 1st 10 years. Charlie got up on stage this morning. Then he came to the Cube and talked about this modern data experience and the 10 X improvements and many things that they're gonna deliver. Not in the next 10 years. In the next few years. >> Yes. So we're seeing a story of growth here. It's a theme. If you look read yours press releases, they start The first line is the only storage company that's growing, which is true, at least the storage company of size of a billion dollar plus storage company and talking a lot about modern storage. To me, it's a story of entering new markets their second decade tam expansion into new ai ai workloads. Certainly the cloud trying to make the cloud of a tailwind. We have just heard from Carrie Stanton of'em Data protection is an area. You know, years ago, Uh, I remember talking to executive at Netapp Tom George and saying, Hey, we're gonna buy ah, storage backup cos you know, we're gonna preserve our partnerships with whomever con vault and Veritas in vino, whoever they're working with time and you see pure taking a similar strategy E M. C at the time did something different. They vertically integrated. They they bought a company called Llegado. They integrated into compete. And of course, now they're that sort of their stack. And so, if you were small enough now still close to $2 billion at the at the end of this fiscal year that they don't have to necessarily vertically integrate, we'll see 10 Next 10. That's the third decade, what happens there and in the customer input you're seeing. Customers are continuing to invest in pure. They're very happy. What you've seen, Lisa is customers look at pure is shifting. And I said this on the Cube earlier shifting labor in tow. Pure czar and D. Now the hyper scale is like Amazon. They'll spend time of engineering time to save money. I t practitioners of the enterprise. They'll spend money to save time and so they will happily spend money on on products if they can lower the IittIe labor costs. So totally different mindsets and you're you're seeing that's taking hold and pure really has done a great job of that. Now, as I said in my my breaking analysis, you know, a couple weeks ago, analyzing the vendors pure, clearly growing. But these things go in cycles, right? There's hard compares. You're going to see. I guarantee you're going to see these other companies, you know, chewing their models. They're big, pure talks about 10 X. The reality is, you know, Delhi emcees 10 x the size of pure right, so they throw a farm or cash on. So if you're a big whale with a big install base, that's what you do, You mind it If you're pure and you're smaller, you're 1.51 point seven billion. You go hunting. And that's the dynamic worse we're seeing. I don't see that changing dramatically for quite some time until the economy shifts and in the mindset shifts and when. Then we'll see how pure adjusts its business model from, perhaps growth to more profitability. >> And speaking of growth, they're just coming off a very successful second quarter where they announced last month in August, 28% year on year, both adding about seven that new customers a day. A lot of that attributed to innovation and the channel. They did a good job in the last 18 months or so of pivoting. They're smaller medium customer business to the channel, allowing peer to focus on much more enterprise focus. And they actually I think, even in queue to close 50% more multi $1,000,000 deals this last quarter >> and well, and while those seem like great numbers, they actually the stock got hit after the quarter. Why? Because they lowered guidance. Why, Because of this NAND pricing confusion, Nan pricing drops so fast in the quarter faster. They expected it sort of hurt revenues a little bit. They expect that that softness that continue. So they've been conservative going for it. You know, who knows of this smart to be conservative cause I wouldn't say that they're sandbagging. I say they're being conservative, you know, makes a bigger question. You know, it's storage kind of a crappy business, and we'll see. I say, that is, if you're gonna win in storage right these days, you have to gain share. Pure is gaining share della. 0% growth appears to be gaining share 0% growth. It's not a great market. So what's happening, we don't really know is cloud siphoning off demand for the traditional on Prem surgeon Could be. Can these companies make cloud a tailwind or is cloud a zero sum game? I tend to think long term, the Maur cloud, the worse it is for on Prem. So that's why everybody's scrambling for this multi cloud strategy, which is very, very early days. Multi cloud today is largely a a symptom of multi vendor versus you know, a coherent user strategy with right we're management's. Now the Big Five are trying to change that pure is playing its role. Companies like Veum and others are playing their role, so we'll see how that plays out. I do think there's a clear opportunity and multi cloud, but, um, it you know, it's unclear how large that is or whether it's just going to be a series of horses for courses. In other words, the right strategic fit for the right workload. >> So your thoughts on the evolution of their AWS partnership really looking at what they're now doing with eight of us as this bridge toe hybrid cloud customers of choice on from hosted, you know, as a service public cloud your take on this forcing function of bringing pure and AWS together of the customer base. >> Yeah, I think it's actually pretty clever. Move by pure take their engineering. It's okay. We're gonna settle, do all the heavy lifting set up AWS with e c two priority E. C. Two instances networking we're gonna mirror. We're gonna the architect of the basically block storage inside of eight of its front ending s three, which is the cheap object store? Pretty innovative. What it does is it gives customers an option for hire availability block storage that looks like pure but runs on AWS in the cloud. Very clever. And so all the advantages of OPEC's versus cap ex. You know the cloud experience, but it's the pure management experience. Eso very clever. Give pure customers who were happy. An option is there. I'm sure they're hearing from the customers. Hey, we want to go to the cloud where we heard it from the the eight of us Speaker today. Gardner Data. 88% of customers have a cloud first strategy, but 86 continue to spend on print. Right? Okay. So smart by pure to do that, I don't know how big a business that's gonna be, but it's a nice hedge. In case that really, that trend takes off >> and your thoughts on one of the other announcements today. Another first rip your We've talked about that the number of times they have there been first in a lot of things in the last 10 years transitioning offering most of their portfolio as a service and your perspective against the other competitors that you mentioned. How do you see that? >> Yeah, you know, the first your lips, they're bigger than the small companies that people have never heard of, like Zadar, a storage who actually were probably one of the first. But but they're the first again $1,000,000,000 plus company to do this. That's what customers want Customers want. The cloud experience in a big part of that cloud experience is a pricing model in the utility model. That's cloud like when AWS announced outposts, it was a clear sign that the industry had had to respond. I'm not saying this is a response to Outpost, but it's clearly a response to the cloud model so paid by the drink. You know, Op X versus cap packs of being able to have that cloud pricing model and experience across the portfolio is goodness. >> So Charlie, their CEO, talked about this morning, this modern data experience going into the next decade, it's gonna be three. Us is simple, seamless, sustainable. We all want that. I think for anything in life, your take on that from marketing to reality >> I see is anything but simple. Let's be honest. It's seamless is probably the most overused word in a >> knot. I think in future proof >> it's the chance to say that and sustainable >> eh? Well >> sustained from the standpoint, what I love about the model is way. Heard this in the customer today. Well, you know, the five year TCO was kind of a wash, but then beyond five years, it was a no brainer because we're now in that subscription model. So I guess that's that's the sort of sustainability you think its sustainability in different ways. You know, green, I t >> right >> again. I t is not really green. So, you know, good marketing. >> Well, we heard from I think we had three or four customers on today with four to legal firms, one in New Zealand, one in the States we heard from a utility company out of Tulsa, Oklahoma, and then Mercedes AMG, Petunias Motor Sport. Formula One free, very different industries, similar stories in terms of the management simplicity of pure the evergreen model of being able to swap out and take advantage of those innovations and the things that Piers is doing the r and d on from a cost perspective. But I think those were three kind of common business and I t benefits that I heard articulated by three very different industries of very different sizes. >> I mean, I think it's important. Remember, you get a really effusive commentary from the pure customers, and I'm not trying to B B negative on that. They're very, very clear that companies like pure Nutanix cohesive the rubric wien. They have great customer experiences, and they're different than what companies air used to buying very often. Having said that, when we get these, when we get into these, you know, benefit, cost benefit discussions Typically you're you're you're comparing a modern, you know, circa 2019 platform with something that's, you know, five years old, so you better have a significantly better metrics again. Having said that, you're seeing a different experience, and that's clearly coming through in the customers that you talk to with pure. They started with a clean sheet of paper, didn't have a lot of technical debt, not a lot of baggage, that alone some really smart people that, you know, in Silicon Valley, you know, inundated with all this cloud stuff, and then they brought it forth very hard to build a billion dollar storage company. Pure was the 1st 1 since Netapp. So >> that was a couple of guys going >> to do it compelling couldn't do it. Equal logic couldn't do it after you've never heard of half of these companies, right? It's been it's been many, many years, decades since you saw a billion dollar storage company. That's how hard it is and to achieve escape velocity and fewer did it, which is quite a feat. And now that now the challenge is their market cap. It's so large that four and 1/2 1,000,000,000 and growing right ostensibly that they may be become acquisition proof. Okay, that's a good thing on the one hand, cause we love independent companies. On the other hand, at some point, the Tam Tam expansion within that little niche gets very difficult. That's why, for example, e M. C. Had to go out and buy a company like Llegado, and it made some actually, you know, some other crappy Apple acquisitions that didn't work out. And then they stumbled into VM, where it was gonna part of a TAM expansion strategy, and they lucked out because they the greatest acquisition in the history of I T. But I guess my point is at some point, a billion dollar company becomes a $2 billion company. Maybe give becomes a $5 billion company, and then it's like, OK, what do we do next? How do and you're seeing that app is in there now. Netapp is a growth challenge, Um, and a Tam expansion challenge. But it's too big to get acquired. There were years for their. For years. There were rumors about Cisco required, kept the stock up. It never happened. So stock buybacks tuck in acquisitions, you know, refresh of the portfolio, squeezing out a little bit of growth, some bad quarters. You know, that's That's the nature of the big company so pure at some point we'll hit that, but I think we're a couple of 1,000,000,000 away. >> They have also done a robust job of building a robust partner ecosystem. We talked to a number of them today, Cisco in video we had on the team. Tomorrow's Blanc is on in terms of this growth that you talked about, How well positioned are they with with the strategic and technology partnerships that they are not only building but evolving quite quickly? Where does that factor into your thoughts about their future in the next decade? >> I think, um, I think the key to that is their architecture. In terms of their AP, I, uh, framework. It makes it easy to integrate. Wait, Um and to the extent that they continue to grow, the customers buy their products, loved their products. The high end p s scores all that stuff, it's easier to have a NPS score when you're a billion dollar company is when you're, you know, $50 billion company. But are you with a big portfolio? But customers, clearly you're has momentum. People want to be with a winner. If yours a winner there. Architectures easy to integrate. Relatively speaking. Thio, You know the legacy vendors and it's clean across the portfolio. And so that's that's why I think the ecosystem continues to grow. I'd like to see more growth, you know, I remember service now when they were a billion dollar company and thinking, Wow, it was about this size, you know? Now you go to service now. I mean, you see the big, uh s eyes. You see a lot of niche players bumping into him or jumping up. I'd like to see that here, and I think it will continue. >> Well, this is certainly ah good chunk larger than last year's accelerate, which was about a year and 1/2 ago. And look where we are, Dave, We're in Austin. This is Dell's backyard. This is a bold company. I was telling you earlier today when I was doing some research for our guests, something that catches my attention as a marketer that many companies cannot d'oh and that is very bold and very direct against their competitors and tell customers this is why you should be buying us. I applaud that as a marketer, and as somebody who gets to interview folks on the Q, because it's hard to do. They have this bullish culture that they've always had, and they have grown in the last 10 years. We're seeing expansion, and we're seeing them not afraid to tackle anybody that their customers are looking at. >> So I want to talk about some of the industry dynamics as well. The I T industry loves a vacuum, and I think in some respects the acquisition of the EMS see by Del created a vacuum and pure is taking advantage of that now. For a while, Gel took its eye off the ball and was storage business was affected, and then they got their act together. And now it's 0% growth. It's it's Yeah, okay, I'd like to see better growth there, but they've been doing a lot of work, and pure is referenced this and some of the pressure. This is Dallas consolidating its portfolio, which is exactly the right thing to do. Deli emcees Portfolio is way too complicated, but you have to be careful. You can't just consolidate overnight because you're alienating your customers. So there's still some of that going on. The linchpin of Del strategy is VM wear. That is the key. That's where the future is for those guys. So when AMC was an independent storage company, it would fight tooth and nail. You know, Jeremy Burton was gonna take out net app, and he didn't do it. You have all these crazy videos and they, you know, they were focused, competitive oriented company that loved its customers and was very customer focused in many respects. I mean, they're still competitive, very competitive, but they're not that independent, pure play anymore. It's now it's netapp and pure, and I feel like net episode distracted, you know, with some of the struggles that pure is really, you know, has an opportunity. You know, I I remember Scott decent years and years and years ago told me when they were nobody said We think we could be the next TMC in storage. And I was like, Really? That's a amazingly bold statement when it appeared that the storage industry was kind of disappearing and everybody was getting acquired and it was becoming this vertically integrated converged infrastructure player with storage and networking and service. And that still may happen. A cloud, everything else, Um, but, you know, if you're has an opportunity to really become the leader in in this business in, you know, has an opportunity become the number one storage company takes some time, Uh, for a while. I question is, it doesn't really make sense to have independent stores, But you still see a lot of innovation. Certainly the backup vendors startups, you know, you see smaller companies, VC money still coming in back to something you said earlier. I t generally, and storage specifically really isn't simple. It's very complicated, and it's very hard. >> Well, Dave, we have had a great first day. I'm excited to work with you tomorrow. We've got cause coming on. Kicks coming on some more customers. Lots of good stuff in store for day two. >> All right, Cool. >> Likewise for David. Dante. I'm Lisa Martin. You're watching the Cube, the leader in live coverage.

Published Date : Sep 17 2019

SUMMARY :

Brought to you by Welcome back to the Cube. I think, as only you know, pure does. They're big, pure talks about 10 X. The reality is, you know, Delhi emcees 10 x the size of pure A lot of that attributed to innovation and the channel. I say they're being conservative, you know, makes a bigger question. from hosted, you know, as a service public cloud your take on And so all the advantages of OPEC's versus cap ex. that the number of times they have there been first in a lot of things in the last 10 years transitioning Yeah, you know, the first your lips, they're bigger than the small companies that people have never heard the next decade, it's gonna be three. the most overused word in a I think in future proof Well, you know, the five year TCO was kind of a wash, but then beyond five years, So, you know, good marketing. the evergreen model of being able to swap out and take advantage of those innovations you know, benefit, cost benefit discussions Typically you're you're you're comparing a modern, and it made some actually, you know, some other crappy Apple acquisitions that didn't work out. that you talked about, How well positioned are they with with the strategic and technology I mean, you see the big, I was telling you earlier today when I was doing some research for our guests, leader in in this business in, you know, has an opportunity become the number one storage I'm excited to work with you tomorrow. I'm Lisa Martin.

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Brian Schwarz, Pure Storage & Charlie Boyle, NVIDIA | Pure Accelerate 2019


 

>> from Austin, Texas. It's Theo Cube, covering pure storage. Accelerate 2019. Brought to you by pure storage. >> Welcome to the Cube. The leader in live tech coverage covering up your accelerate 2019. Lisa Martin with Dave Ilan in Austin, Texas, this year. Pleased to welcome a couple of guests to the program. Please meet Charlie Boyle, VP and GM of DJ X Systems at N Video. Hey, Charlie, welcome back to the Cube, but in a long time ago and we have Brian Schwartz, VP of product management and development at your brain. Welcome. >> Thanks for having me. >> Here we are Day one of the event. Lots of News This morning here is just about to celebrate its 10th anniversary. A lot of innovation and 10 years. Nvidia partnerships. About two is two and 1/2 years old or so. Brian, let's start with you. Give us a little bit of an overview about where pure and and video are, and then let's dig into this news about the Aye aye data hub. >> Cool, it's It's been a good partnership for a couple of years now, and it really was born out of work with mutual customers. You know we brought out the flash blade product, obviously in video was in the market with DJ X is for a I, and we really started to see overlap in a bunch of initial deployments. And we really realized that there was a lot of wisdom to be gained off some of these early I deployments of capturing some of that knowledge and wisdom from those early practitioners and being able to share it with the with the wider community. So that's really kind of where the partnership was born going for a couple of years now, I've got a couple of chapters behind us and many more in the future. And obviously the eye data hub is the piece that we really talked about at this year's accelerate. >> Yeah, areas about been in the market for what? About a year and 1/2 or so Almost >> two years. >> Two years? All right, tell us a little bit about the adoption. What what customers were able to dio with this a ready infrastructure >> and point out the reason we started the partnership was our early customers that were buying dejected product from us. They were buying pure stored. Both leaders and high performance. And as they were trying to put them together, they're like, How should we do this? What's the optimal settings? They've been using storage for years. I was kind of new to them and they needed that recipe. So that's, you know, the early customer experiences turned into airy the solution, and, you know, the whole point of this to simplify. I sounds kind of scary to a lot of folks and the data scientists really just need to be productive. They don't care about infrastructure, but I t s to support this. So I t was very familiar with pure storage. They used them for years for high performance data and as they brought in the Nvidia Compute toe work with that, you know, having a solution that we both supported was super important to the I T practitioners because they knew it worked. They knew we both supported it. We stood behind it and they could get up and running in a matter of days or weeks versus 6 to 9 months if they built it >> themselves. >> You look at companies that you talk to customers. Let's let's narrow it down to those that have data scientists least one day to scientists and ask him where they are in their maturity model, if one is planning to was early threes, they got multiple use cases and four is their enterprise wide. How do you see the landscape? Are you seeing pretty aggressive adoption in those as I couched it, or is it still early? >> I mean so every customers in a different point. So there's definitely a lot of people that are still early, but we've seen a lot of production use cases. You know, everyone talks about self driving cars, but that's, you know, there's a lot behind that. But real world use cases say medicals got a ton? You know, we've got partner companies that you are looking at a reconstruction of MRI's and CT scans cutting the scan time down by 75%. You know, that's real patient outcome. You know, we've got industrial inspection, we're in Texas. People fly drones around and have a eye. Models that are built in their data center on the drone and the field operators get to re program the drones based on what they see and what is happening. Real time and re trains every night. So depending on the industry really depends on where people are in the maturity her. But you know, really, our message out to the enterprises are start now. You know, whether you've got one data scientist, you've got some community data scientists. There's no reason to wait on a because there's a use case that work somewhere in your inner. >> So so one of the key considerations to getting started. What would you say? >> So one thing I would say is, look any to your stages of maturity. Any good investment is done through some creation of business value, right? And an understanding of kind of what problem you're trying to solve and making sure it's compelling. Problem is an important one, and some industries air farther along. Like you know, one of the ones that most everybody's familiar with is the tech industry itself. Every recommendation engine you've probably ever seen on the Internet is backed by some form of a I behind it because they wanted to be super fast and, you know, customized to you as a user. So I think understanding the business value creation problem is is a really important step of it and many people go through an early stage of experimentation, data modeling really kind of, say, a prototyping stage before they go into a mass production use case. It's a very classic i t adoption curve. Just add a comment to the earlier kind of trend is it's a megatrend. Yes, not everybody is doing it in massive wide scale production today. There's some industries that are farther ahead. If you look forward over the next 15 to 20 years, there's a massive amount of Ai ai coming, and it's a It is a new form of computing, the GPU driven computing and the whole point about areas getting the ingredients right. Thio have this new set of infrastructure have storage network compute on the software stack all kind of package together to make it easier to adopt, to allow people to adopt it faster because some industries are far along and others are still in the earlier stages, >> right? So how do you help for those customers and industries that aren't self driving cards of the drones that you talked about where we use case, we all understand it and are excited about it. But for other customers in different industries. How do you help them even understand the A pipeline? And where did they start? I'm sure that varies very >> a lot. But, you know, the key point is starting a I project. You have a desired outcome from Not everything's gonna be successful, but you know Aye, aye. Projects aren't something that it's not a six month I t project or a big you know, C r m. Refresh it. Something that you could take One of our classes that we have, we do a lot of end user customer training are Deep Learning Institute. You can take 1/2 day class and actually do a deep learning project that day. And so a lot of it is understanding your data, you know, and that's where your and the data hub comes in, understanding the data that you have and then formulating a question like, What could I do if I knew this thing? That's all about a I and deep learning. It's coming up with insights that aren't natural. When you just stare at the data, how can the system understand what you want? And then what are the things that you didn't expect defined that A. I is showing you about your data, and that's really a lot of where the business value comes. And how do you know more about your customer? How do you help that customer better, eh? I can unlock things that you may not have pondered yourself. >> The other thing. I'm a huge fan of analogies when you're trying to describe a new concept of people. And there's a good analogy about Ai ai data pipelines that predates, Aye aye around data warehousing like there's been industry around, extract transformers load E T L Systems for a very long period of time. It's a very common thing for many, many people in the I T industry, and I do think there's when you think about a pipeline in a I pipeline. There's an analogy there, which you have data coming in ingress data. You're cleansing it, you're cleaning it. You're essentially trying to get some value out of it. How you do that in a eyes quite a bit different, cause it's GP use and you're looking, you know, for turning unstructured data into more structure date. It's a little different than data. Warehousing traditionally was running reports, but there's a big analogy, I think, to be used about a pipeline that is familiar to people as a way to understand the new concept. >> So that's good. I like the pipeline concept. One of the one of the counters to that would be that you know, when you think about e. T ells complicated process enterprise data warehouses that were cumbersome Do you feel like automation in the A I Pipeline? When we look back 10 years from now, we'll have maybe better things to say than we do about E D W A R e g l. >> And I think one of the things that we've seen, You know, obviously we've done a ton of work in traditional. Aye, aye, But we've also done a lot in accelerated machine learning because that's a little closer to your traditional Data analytics and one of the biggest kind of ah ha moments that I've seen customers in the past year or so. It's just how quickly, by using GPU computing, they can actually look at their data, do something useful with it, and then move on to the next thing so that rapid experimentation is all you know, what a I is about. It's not a eyes, not a one and done thing. Lots of people think Oh, I have to have a recommend er engine. And then I'm done. No, you have to keep retraining it day in and day out so that it gets better. And that's before you had accelerated. Aye, aye pipeline. Before you had accelerated data pipelines that we've been doing with cheap use. It just took too long so people didn't run those experiments. Now we're seeing people exploring Maur trying different things because when your experiment takes 10 minutes, two minutes versus two days or 10 days, you can try out your cycle time. Shorter businesses could doom or and sure, you're gonna discard a lot of results. But you're gonna find those hidden gems that weren't possible before because you just didn't have the time to do >> it. Isn't a key operational izing it as well? I mean again, one of the challenges with the analogy that you gave a needy W is fine reporting. You can operationalize it for reporting, and but the use cases weren't is rich robust, and I feel as though machine intelligence is I mean, you're not gonna help but run into it. It's gonna be part of your everyday life, your thoughts. >> It's definitely part of our everyday lives. When you talk about, you know, consumer applications of everything we all use every day just don't know it's it's, you know, the voice recognition system getting your answer right the first time. You know there's a huge investments in natural language speech right now to the point that you can ask your phone a question. It's going through searching the Web for you, getting the right answer, combining that answer, reading it back to you and giving you the Web page all in less than a second. You know, before you know that be like you talked to an I. V R system. Wait, then you go to an operator. Now people are getting such a better user experience out of a I back systems that, you know over the next few years, I think end users will start preferring to deal with those based systems rather than waiting on line for human, because it'll just get it right. It'll get you the answer you need and you're done. You save time. The company save time and you've got a better outcome. >> So there's definitely some barriers to adoption skills. Is one obvious one the other. And I wonder if Puritan video attack this problem. I'm sure you have, but I'd like some color on it. His traditional companies, which a lot of your customers, their data is in pockets. It's not at the core. You look at the aye aye leaders, you know, the Big Five data their data cos it's at the core. They're applying machine intelligence to that data. How has this modern storage that we heard about this morning affected that customers abilities to really put data at their core? >> You know, it's It's a great question, Dave and I think one of the real opportunities, particularly with Flash, is to consolidate data into a smaller number off larger kind of islands of data, because that's where you could really drive the insights. And historically, in a district in world, you would never try to consolidate your data because there was too many bad performance implications of trying to do that. So people had all these pockets, and even if you could, you probably wouldn't actually want to put the date on the same system at the same time. The difference with flashes as so much performance at the at the core of it at the foundation of it. So the concept of having a very large scale system, like 150 blade system we announced this morning is a way to put a lot of the year and be able to access it. And to Charlie's point, a lot of people they're doing constant experiment, experimentation and modeling of the data. You don't know that how the date is gonna be consumed and you need a very fast kind of wide platform to do that, Which is why it's been a good fit for us to work together >> now fall upon that. Dated by its very nature. However, Brian is distributed and we heard this morning is you're attacking that problem through in a P I framework that you don't care where it is. Cloud on Prem hybrid edge. At some point in time, your thoughts on that >> well, in again the data t be used for a I I wouldn't say it's gonna be every single piece of data inside an organization is gonna be put into the eye pipeline in a lot of cases, you could break it down again. Thio What is the problem? I'm trying to solve the business value and what is the type of data that's gonna be the best fit for it? There are a lot of common patterns for consumption in a I AA speech recognition image recognition places where you have a lot of unstructured data or it's unstructured to a computer. It's not unstructured to you. When you look at a picture, you see a lot of things in it that a computer can't see right, because you recognize what the patterns are and the whole point about a eyes. It's gonna help us get structure out of these unstructured data sets so the computer can recognize more things. You know, the speech and emotions that we as humans just take for granted. It's about having computers, being able to process and respond to that in a way that they're not really people doing today. >> Hot dog, not a hot dog. Silicon Valley >> Street light. Which one of these is not a street lights and prove you're not about to ask you about distributed environments. You know customers have so much choice for everything these days on Prem hosted SAS Public Cloud. What are some of the trends that you're seeing? I always thought that to really be able to extract a tremendous amount of value from data and to deliver a I from it you needed the cloud because you needed a massive volumes of data. Appears legacy of on print. What are some of the things that you're seeing there and how is and video you're coming together to help customers wherever this data is to really dry Valley business value from these workloads, >> I have to put comments and I'll turn over to Charlie. So one is we get asked this question a lot. Like where should I run my eye? The first thing I always tell people is, Where's your data? Gravity moving these days? That's a very large tens of terror by its hundreds of terabytes petabytes of data moving very large. That's the data is actually still ah, hard challenge today. So running your A II where your date is being generated is a good first principle. And for a lot of folks they still have a lot on premise data. That's where their systems are they're generating the systems, or it's a consolidation point from the edge or other other opportunities to run it there. So that's where your date is. Run your A I there. The second thing is about giving people flexibility. We've both made pretty big investments in the world of containerized software applications. Those things are things that can run on grammar in the cloud. So trying to use a consistent set of infrastructure and software and tooling that allows people to migrate and change over time, I think, is an important strategy not only for us but also for the end users that gives them flexibility. >> So, ideally, on Prem versus Cloud implementations shouldn't be. That shouldn't be different. Be great. It would be identical. But are they today? >> So at the lowest level, there's always technical differences, but at the layers that customers are using it, we run one software stack no matter where you're running. So if it's on one of our combined R E systems, whether it's in a cloud provider, it's the same in video software stack from our lowest end consumer of rage. He views, too. The big £350 dejected too you see back there? You know, we've got one software stack runs everywhere, And when the riders making you know, it's really Renee I where your data is And while a lot of people, if you are cloud native company, if you started that way, I'm gonna tell you to run in the cloud all day long. But most enterprises, they're some of their most valuable data is still sitting on premise. They've got decades of customer experience. They've got decades of product information that's all running in systems on Prem. And when you look at speech, speech is the biggest thing you know. They've got, you know, years of call center data that's all sitting in some offline record. What am I gonna do with that? That stuff's not in the cloud. And so you want to move the processing to that because it's impossible to move that data somewhere else and transform it because you're only gonna actually use a small fraction of that data to produce your model. But at the same time, you don't want to spend a year moving that data somewhere to process it back the truck up, put some DJ X is in front of it. And you're good to go. >> Someone's gonna beat you to finding those insides. Right? So there is no time. >> So you have another question. >> I have the last question. So you got >> so in video, you gotta be Switzerland in this game. So I'm not gonna ask you this question. But, Brian, I will ask you what? Why? You're different. I know you were first. He raced out. You got the press release out first. But now that you've been in the market for a while what up? Yours? Competitive differentiators. >> You know, there's there's really two out netted out for flash played on why we think it's a great fit for an A i N A. I use case. One is the flexibility of the performance. We call multi dimensional performance, small files, large files, meditated intensive workloads. Flash blade can do them all. It's a it's a ground up design. It's super flexible on performance. And but also more importantly, I would argue simplicity is a really hallmark of who we are. It's part of the modern date experience that we're talking about this morning. You can think about the systems. They are miniaturized supercomputers And yes, you could always build a supercomputer. People have been doing it for decades. Use Ph. D's to do it and, like most people, don't want to happen. People focused on that level of infrastructure, so we've tried to give incredible kind of capabilities in a really simple to consume platform. I joke with people. We have storage PhDs like literally people. Be cheese for storage so customers don't have to. >> Charlie, feel free to chime in on your favorite child if you want. I >> need a lot of it comes from our customers. That's how we first started with pure is our joint customers saying we need this stuff to work really fast. They're making a massive investment with us and compute. And so if you're gonna run those systems at 100% you need storage. The confusion, you know, pure is our first in there. There are longest partner in this space, and it's really our joint customers that put us together and, you know, to some extent, yes, we are Switzerland. You know, we love all of our partners, but, you know, we do incredible work with these guys all up and down the stack and that's the point to make it simple. If the customer has data we wanted to make be a simplest possible for them to run a ay, whether it's with my stuff with our cloud stuff, all of our partners, but having that deep level of integration and having some of the same shared beliefs to just make stuff simple so people can actually get value out of the data have I t get out of the way so Data scientists could just get their work done. That's what's really powerful about the partnership. >> And I imagine you know, we're out of time, but I imagine to be able to do this at the accelerated pace accelerated, I'm gonna say pun intended it wasn't but, um, cultural fed has to be pretty align. We know Piers culture is bold. Last question, Brian and we bring it home here. Talk to us about how the cultural cultures appearing and video are stars I lining to be able to enable how quickly you guys are developing together. >> Way mentioned the simplicity piece of it. The other piece that I think has been a really strong cultural fit between the companies. It's just the sheer desire to innovate and change the world to be a better place. You know, our hallmark. Our mission is to make the make the world a better place with data. And it really fits with the level of innovation that obviously the video does so like to Silicon Valley companies with wicked smart folks trying to make the world a better place, It's It's really been a good partnership. >> Echo that. That's just, you know, the rate of innovation in a I changes monthly. So if you're gonna be a good partner to your customers, you gotta change Justus fast. So our partnership has been great in that space. >> Awesome. Next time, we're out of time, But next time, come back, talk to a customer, really wanna understand it, gonna dig into some of the great things that they're extracting from you guys. So, Charlie Brian, thank you for joining David me on the Cube this afternoon. Thanks. Thanks. Thanks for David. Dante. I'm Lisa Martin. You're watching the Cube. Y'all from pure accelerate in Austin, Texas.

Published Date : Sep 17 2019

SUMMARY :

Brought to you by guests to the program. is just about to celebrate its 10th anniversary. And obviously the eye data hub is the What what customers were able to dio with So that's, you know, the early customer experiences turned into airy the solution, You look at companies that you talk to customers. You know, we've got partner companies that you are looking at So so one of the key considerations to getting started. Like you know, one of the ones that most everybody's familiar with is the tech of the drones that you talked about where we use case, we all understand it and are excited And how do you know more about your customer? and I do think there's when you think about a pipeline in a I pipeline. that you know, when you think about e. T ells complicated process enterprise data warehouses that were so that rapid experimentation is all you know, I mean again, one of the challenges with the analogy that you gave You know there's a huge investments in natural language speech right now to the point that you can ask You look at the aye aye leaders, you know, the Big Five data You don't know that how the date is gonna be consumed and you need a very fast However, Brian is distributed and we heard this morning a lot of cases, you could break it down again. Hot dog, not a hot dog. data and to deliver a I from it you needed the cloud because you needed a massive I have to put comments and I'll turn over to Charlie. But are they today? But at the same time, you don't want to spend a year Someone's gonna beat you to finding those insides. So you got So I'm not gonna ask you this question. And yes, you could always build a supercomputer. Charlie, feel free to chime in on your favorite child if you want. and it's really our joint customers that put us together and, you know, to some extent, yes, And I imagine you know, we're out of time, but I imagine to be able to do this at the accelerated pace accelerated, It's just the sheer desire to innovate and change the world That's just, you know, the rate of innovation in a I changes monthly. gonna dig into some of the great things that they're extracting from you guys.

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Lenovo Transform 2017 Wrap Up with Rebecca & Stu - Lenovo Transform 2017


 

>> Announcer: Live from New York City, it's the Cube. Covering Lenovo Transform 2017. Brought to you by Lenovo. >> We are wrapping up a day of coverage, the Cube's coverage, of Lenovo Transform. I'm your host, Rebecca Kinight, along with Stu Miniman. We have been here, we've interviewed all the great guests, heard a lot of great content, we were there at the keynote. Stu, what have we learned? Yeah, so Rebecca, they talk a lot about, think differently, and we're transforming, and we know that there's so much change happening in the industry. On the one hand, I step back and I say, okay, it's a new generation of Intel Chipset. That's great. Said great a few times already. They've got some people that have been with the company a long time. YY, the CEO's been there for many years, steady at the helm. But there's a lot of new leaders in the group. Kirk Skaugen, who we've now interviewed a couple times, Kim Stevenson, who we've known, a great Cube alum, talked about why she joined a company like Lenovo. Said, they're an underdog, and she feels that they have a great position without that legacy baggage. You know, legacy is one of those terms that gets thrown around. One of our guests today said, you know, oh, in five years from now, we'll be calling software defined legacy because, I was at a conference, they said legacy is what you installed yesterday. (laughs) >> Good point, yeah. >> So, you know, that being said, Lenovo understands, you know, fanatical devotion to that, you know, customer-centricity, is the term they put out there a few times. They want to be reliable, they want to be trusted, and they've got metrics and stats to prove that they are meeting what they're doing. They're not just, you know. John Farrier texted me, he said, "There's meat on the bone at this event, Stu." Absolutely. So, interesting to look at, kind of where they are, where they're going forward. The server industry as a whole is a bit challenged. >> Mm-hmm. >> Storage has been going through radical transformation. Networking is driving more to software defined. And all of that means that there's opportunity for new players to rise through the ranks. And Lenovo feels that they're got the pieces to put together both with themselves, and with their channel and technology partners to be able to drive forward. >> So, one of the things that we're hearing a lot about is that they are number one in customer satisfaction. Because they are so reliable, and because they have great service. In terms of what they were hearing from their customers, we heard this a lot, is that the customers want simple, they are overwhelmed sometimes by too much choice. They want nothing too complicated. And they want things future-proofed. I mean, is that possible? >> Yeah, it's really tough. I did an article a few years ago looking at Amazon. And people would say, oh the hyperscale companies, they use commodity off the shelf hardware. I mean, Intel chips everywhere, what's the difference? Well, I wrote, Amazon actually hyper-optimizes. They have to build for one data center; it's their own. So if they built an application, it's 10,000 or 50,000 servers that they can build for that exact environment. Now, Lenovo leads with data centers around the globe. So, where can they simplify and standardize, and where do they need to fit around the world? So, it's great that they can have a common form factor for a power supply, but you know, we've got different power usage in various places around the world. But they do need to be, customers want help to be a little bit more opinionated, and to simplify what they're doing. I talked to a CIO a couple of years ago, and he said, we were really good at, you know, give us a big chunk of money and 18 months and we could build a temple to our application. Today I need to be faster. I need to be able to build, be more modular, and a lot of that means that I need to have architectures that are more software driven. I still need redundancy, and availability in the hardware, but I'm not going to build, you know, that monolithic infrastructure for a specific application. I just need something that's more flexible. And Lenovo understands that, and they've taken the assets that they had internally, added the pieces that they've gotten from IBM, and are driving these pieces forward, and with a lot of partners, as we've said. Interesting stuff coming from Microsoft. Azure Stack was one of my favorite interviews, talking about that mixture of I need standardization but, I also need some flexibility >> Right. >> in what I'm doing. >> Do you think that the product launches that we heard a lot about today, at the keynote, and also in our interviews today. Do you think that they will, how much do they move the needle forward is what I want to ask? >> Yeah, great question because Kim Stevenson told us, I mean, the last year, if you look revenue and units, Lenovo didn't do great. So, they've got the pieces together, the new generation. They've talked to their customer base. I think they understand what they're going to do when they hyperscale, what they're going to do in the enterprise market, and what they're doing partnering on converged, hyper converged, offering to put those together. Some of these things are really easy for us to track. We come back a year from now and we'll say, okay, the quarterly trackers done by someone like Piers in the analyst industry, you know, the numbers don't lie. You know, customers will vote with their wallets, and we will be able to say whether or not they move the needle. It's great to say, number one in customer support, but if, you know, your competition is growing, and you're shrinking, there's only so far that'll go. >> Well, that's just what I was going to ask you. I mean, is it enough? And what do you predict? I mean, can you look into your crystal ball a little bit, and say, where you think we will be one year, five years from now. Will Lenovo be the underdog? >> Yeah, so Lenovo's in a really interesting place because they do have that global footprint. They, doing, when we talk to Kirk, it's where are they in the hyperscale? It's companies like Baidu and Tencent?. Massive, massive growth. They can ride that wave. When the sky like architecture is available, you know, pretty soon from Intel, they know that they're going to get an influx of business to be able to drive that. They're also getting into some of the west coast hyperscales as they've said. The enterprise is a little bit slower to uptick on that adoption, so, you know, I'm sure Lenovo will be able to give us by segment, how they're doing, and how they're growing. They should be reaching the point that we should see the ship be turning around. We saw this story when Lenovo had purchased the PC business from IBM over a decade ago. And, you know, they sunk for a while before they eventually started to rise, and now they're number one in the world. So, they're trying to repeat history, which is challenging to do, even if they know the playbook. Lenovo, if you look at the margins that they run on, they talk about how they can live on slim margins, they understand that consumer side of the business, they've got a lot of good pieces. And, competing against the ones ahead of them in market share, primarily US based companies, and they're fighting it out. You were at Dell in Sea World. Dell and HP, they are fighting it out, it's going to be a death match. You're going to see them just trying to beat the heck out of each other. Reminds me of, can Lenovo be the Abe Lincoln on the side, saying that, you know, I might not have been the first choice, but at the end I could end up a winner because everybody else kind of beats themselves apart. >> And then all of its partners is a team of rivals. We can do this. We can... >> There you go. We started this morning talking Hamilton, and now we're going in >> We're learning (mumbles) >> New York City used to be our capital here, so, we're bringing it full circle. >> Exactly. So, let's talk also about what we've been hearing from Lenovo employees and executives about the culture here, and we hear time and time again, how it's very flat, and how decisions are made, it's collaborative, there's a lot of teamwork, there's a lot of listening that goes on, not only to colleagues but also to customers. Do you buy it? I mean, what do you think? >> Yeah, so right. So one of the things, you know, I've spent a lot of time on the converged and hyper converged infrastructure solutions. And, one of the things you can spot really easily is if the server and the storage teams aren't working together. That CI solution didn't do well. >> It shows. >> Number of companies that didn't do there. Lenovo, primarily they have some IP, but a lot of what they're driving is really through partnerships. So, at the center of it, it's the server team. Storage is coming to look more and more like, you know, x86 servers, and they're running on top of that. Networking is tied closer to the server. So, they actually don't have, you know, this big structure that they have to overcome, unlike some of their competitors. They have, you know, a sizable team, with a good position in the market share. So, I do buy a lot of it. I've been in analyst meetings with Lenovo for the last couple of years. Their messages are all in sync. It's not, oh wait, I heard one group, and I heard this group, and you know, which way is the future? So, they are making some progress. Of course, I'm really interested to see who they might pick up from an M and A standpoint. There's been rumors for the last couple of years as to some moves they'd make. Their competition has, you know, not been sitting still. We've seen, you know, Dell obviously made a lot of big acquisitions, including the really big EMC piece. HP has bought another number of companies. Cisco actually, their server business, which is the UCS, really seems to have plateaued out. So, they had been the driver of change in the storage, in the server industry for the last, gosh, you know, over five years. So, there's that opportunity for the next horse to try to take the lead. Once again, Lenovo feels they're there. I think they have, you know, they've got the resources, they have a reason to be on the track, and to drive that forward. Whether or not they can execute on, remains to be seen. And, you know, they've got, they're looked at their channel, they've looked at their sales team, and they know what they need to do now they can go do it. >> And they've made the changes. Exactly. >> Yeah, so cultural wise, I mean something you study real closely, you had a lot of businesses. Rebecca, what did you hear today? What did you like? What did you want to hear more about? >> Well, I was really fascinated by what Kim Stevenson was saying, talking about the greater numbers of women in senior leadership roles. And also, the greater numbers of people of color. And how important that is in terms of how Lenovo goes about making its decisions, thinking about the customer, empathizing with the customer, and really understanding where to go from there. And then also, then how it comes back in terms of making decisions to go to market with which products. So, that was really fascinating and I think that she's right. I mean, particularly at a time where all you see are the headlines about this machismo culture that is so pervasive in Silicon Valley and in the technology industry. And so to see, you know, YY on one hand, and Travis Kalanick on another, and you just can see these very different models and, so, I'm hoping Lenovo is the one that really prevails in the end here because this is, I think, the future, the future of work, the future of the workforce. And so, I would like to see this model of leadership and of teamwork prevail. >> Yeah, it's a different type of event here. It's nice. It's very intimate. >> Yeah. Yeah. >> You know, Lenovo obviously knows how to do some cool things. The layout here, it's a beautiful facility here >> It is. Yes. >> In New York City. The keynote had some, you know, funny yet, you know, good videos. >> Yeah. That was (mumbles). >> You know, sometimes they fall a little flat, when you go to some of those keynotes. >> Yeah. >> But, you know, Lenovo needs to continue to build their brand, outside of the consumer space. >> Right, right. >> And be known more in the enterprise, and you know, they have a chance to ride some of those waves. >> Yeah, yeah. Well this has been a great show. It's always so much fun to co-host with you on The Cube. I love it. >> All right. >> It's really fun. Great crew. >> Rebecca, thank you so much, and, yeah, actually Kirk Skaugen's going to be back on The Cube next week. I will be with Dave Vellante at the Nutanix .NEXT event in Washington, DC. We have done so many events with the Cube. Of course, as it says on the sign behind us, theCUBE.net, where all the videos are. I'm sure will be record-breaking for us yet again, as to how many shows, how many interviews we do. >> Exciting stuff. >> Rebecca, it's a pleasure to be with you again, and thanks so much for joining with me, you know, the quick train ride down from Boston. >> Yes, exactly. >> Yeah. >> Well, thank you so much, Stu. That wraps it up for us at the Cube. This has been the Lenovo Transform Conference. I'm Rebecca Knight for Stu Miniman. Thank you so much for tuning in. (funky music)

Published Date : Jun 20 2017

SUMMARY :

Brought to you by Lenovo. One of our guests today said, you know, So, you know, that being said, Lenovo understands, to be able to drive forward. So, one of the things that we're hearing a lot about but I'm not going to build, you know, Do you think that the product launches in the analyst industry, you know, the numbers don't lie. And what do you predict? on that adoption, so, you know, I'm sure Lenovo And then all of its partners There you go. we're bringing it full circle. that goes on, not only to colleagues but also So one of the things, you know, I've spent a lot of time in the server industry for the last, gosh, you know, the changes. I mean something you study real closely, you had And so to see, you know, YY on one hand, Yeah, it's a different type of event here. You know, Lenovo obviously knows how to do It is. The keynote had some, you know, funny yet, you know, That was (mumbles). they fall a little flat, when you go to some of But, you know, Lenovo needs to continue And be known more in the enterprise, and you know, It's always so much fun to co-host with you on The Cube. It's really fun. Rebecca, thank you so much, to be with you again, and thanks so much Well, thank you so much, Stu.

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Noam Shendar, Zadara Storage & Dave Elliott, Google - CUBE Conversation - #theCUBE


 

hi Jeff I here with the cube we are in the studio and Palo Alto the cube studio offices for a cute conversation talking about storage enterprise storage cloud and all the things that are keeping us up at night in the excitement that we see every day out in the field so we're really excited to be joined by gnomes and are who comes in all the time for sadara storage and you brought in a special gates dave elliott global product lead storage google cloud platform welcome Dave thanks for having me so we'll get right into it big announcement don't tell us all about it sure we're super excited to announce that we're now connected up to the Google cloud platform our customers know already that we've connected to the other two major providers amazon web services in microsoft azure and we've been working diligently on what we think is the most exciting addition to that and that's google cloud platform it's available right now it's immediately available it means that any customer of google cloud platform can take advantage of our award-winning enterprise storage as a service connected directly to virtual machines at google cloud so it clearly you know completes the the try fact at which wich we know you know that is the power right now in the public cloud but what's special about google cloud platform that you can get that the other providers don't offer to your customers google cloud is special because we all know google the search engine company and because google has been doing this for so long they have the existing infrastructure so google has global data centers with the networks connecting those global data centers such that customers wherever they are I can connect through hundreds of edge locations for low-latency access to the clap so whereas with the other major clouds the customer has to be physically close to the actual cloud location for optimal latency google cloud customers have far more flexibility in terms of location and we think this will do even more to get more people on board cloud with our enterprise applications okay so Dave what I want to know is are you going to paint as the Darra rack colors I think you got a google bike out front the yellow the green or red right so what does this mean free for for google obviously you guys have storage you have massive amounts towards we all have lots of stuff on on our Google on our personal Google storage as well as are you know little the cube storage so what does this mean for your customers so so really it to put it in context as enterprises move to the cloud there there are different requirements from maybe pure-play startups so we've had fantastic success we've been in the cloud business now for I think nine years but as we mature as a business and as customers mature and and make it clear that they want to move more and more workloads to the cloud their requirements though still look significantly in many cases like the requirements from the old days right from the legacy vendors I'm a storage guy and I know there are certain there are certain requirements around s la's performance ability to to move between clouds from on-prem to the cloud and so as Google matures as our customers ask for these type this type of functionality we are able to meet those requirements by working with sadara so this really gives you that yes we have that check box when you're getting into a hardcore enterprise guys may be new to the cloud or you know you wants that comfort level right he's going to have all the stuff you had before but now exact it's gonna be sitting in your guys so it's structure it's it's two use cases right it's the traditional customer consumer customer enterprise customer who has today their workloads running on primer and private their own private data centers or kolos and it's the customers today that are running on our compute instances who love our compute instances but perhaps are holding back from moving some of those more delicate workloads to the clouds lizard to general use case right because that's that's really the point it's not just about storage for the customer the storage is an enabler for his applications all right so this really opens up a whole another set of applications for the other Google services that doesn't really compete directly with the storage exactly exactly that's it so as customers move you know the really interesting things happen is customers move those we're close to the cloud they could then take advantage of you know layered on other services like like data analytics and learning and things like that and so it's really about really everything I think about this relationship is about helping enterprises move migrate more and more workloads to the cloud in a more seamless way right so it's kind of a good news bad news for you know you know the good news is now you're partnering with Google the bad news is they got a lot of they have a lot of reach and distribution are you guys ready you know what's the impact on your business now having this humongous partner distribution network potential new client network you guys ready support that what kind of new challenges does that present to you guys it'll present growth challenges but we're we're ready so what we've done is made sure that we have the support infrastructure in place and also the sales infrastructure in place so if customers need help prior to the sale during the Sailor after the sale we have different teams that handle this and we have partners as well that's a big change for us in the last couple of years switching from a fully direct model to a model that's now sixty percent partner driven in that number is growing those partners are helping us with especially with integration the customer may need storage but also they may need to deploy other applications in google cloud those partners put it all together and provide a single let's use the positive expression is a single back to pass a single bat de facto sort the choker yes your own champagne as they like to say exact and one of the things we've talked about not fair for we turn on the cameras is is that you were excited about is really the distribution of Google and specifically google access points because latency is real as Grace Hopper said you know the speed of light is just too damn slow so you really need those access points to get to the compute and the store to make cloud work the way you want it to work exactly for example a common request is to connect remote clients to central storage repository so with the with with most clouds that's limited by a public network and the Layton sees and the hops that come along with that with Google's peering capabilities pretty much everybody is closer to the compute that Google than other than other clots and we know this because when we do the search and we get the answer back in point 0 0 1 2 seconds right a big a big piece of that is is the latency between us and whatever Google location is doing that search for us the compute benefits from that the clout the Google cloud benefits from that and therefore our customers due to right and David and I presume this is just one of a number of steps within Google clouds you know kind of pursuit of the enterprise and moving the more you know can enterprise customers enterprise workloads into the Google cloud platform yeah that's that's a one hundred percent accurate I mean we continue to build out the organization we build out part we're building our partnership and of course the products to better meet the needs of larger enterprises that that have just unique needs I will I will thank you for pointing out that the differentiator on the network it's something that I think people intuitively understand but you know the the the depth and breadth of our network networking expertise has been unbelievable as opposed to most cloud vendors we want to get the data we want to get the bits on to our network as quickly as possible because we keep it on our network because we're so efficient and be able to move the bits from point A to point B and and I think that's really the big the big differentiator why you see you know such better response such such lower latency and it's not just about the latency it's also about the predictability of Joseph and so just to clarify so once it gets into the Google Network wherever that point of access is then it's contained within the Google that right right so we write we've innovated around networking for four since our early days things like open flow and software-defined networking are things that have you know great genesis inside of inside of Google and so for us to move that data onto our network is just more again faster and more reliable for our customers and for our own data right we able to leverage our own infrastructure for own services I think we have seven services now with over a billion customers and just out of sheer necessity we've had to innovate in and around networking right we've done a couple piers shows where you know just reinforces the fact you want to get off the public backbone as quickly as you can depending on how ever you need to communicate with either your own internal stuff or with somebody else and then it's just kind of a signal that you guys will be bringing in other products obviously not necessarily a competing software software defined product but just other kind of enterprise e-type solutions to offer your customers in pursuit of this kind of ongoing Enterprise path yeah I think I think that there are a lot of simulator similarities if I would drive the draw the Venn diagram between what a high-performance successful customer like snapchat one of one of our larger customers or Spotify what they require and what what some of the larger enterprises or even smaller enterprises with just very very large you know compute-intensive storage intensive requirements are so there is a Venn diagram there's a lot of overlap and we continue to to leverage our own internal investments and things like live migration of compute instances things around innovative pricing to really drive home the the low cost of cloud and the agility of cloud things like customizable VMs so you only get the the actual machine that you need so we're going to continue to innovate around that and be able to make sure that both enterprise customers and our you know sort of the the high-flying startups still have the ability to to take advantage of right right and is that new information for you guys that you can leverage because clearly like a snapchat which uses massive amount of data you have massive growth rates I mean you have these we talk a lot about the consumerization of IT in terms of the experience of interacting with an application on your phone that you want to be like when you interact with snapchat although I can never figure snapchat outer left swipe right but where you can start to use some of those lessons that you guys have learned in your broader application experience to bring to bear with your solution as well as for your customers exactly so we have two goals in this relationship one is one is to help the existing customers of the Google cloud platform do more so that means I take the existing applications and maybe they can benefit in terms of better performance reliability so do more also need to bring new applications into the Google cloud platform maybe the customer moved some early applications over into the cloud but left others on Prem we'd like to see those move into the cloud as well and then the remaining goal is to move customers who are not at all in the cloud into Google Cloud in the end by providing these capabilities we think that's that's the last impediment the customer may sit there and say yes the compute capabilities are fantastic I trust them and network capabilities we just talked about them they're there world-leading storage I'm not sure I have what I need I know if I have the I apps that I need I don't have the uptime that I need or even protocol support or features disaster recovery snapchat snap shots etc but now they're there so there's no reason not to go yeah it's exciting time so congratulations um really a big announcement obviously tremendous infrastructure by partnering with google it mean i don't know that there's anything quite like it developed over all these years I talked to school the other day my own you right good logic 65,000 like wow it's not the little startup that we that we think of over in in Mountain View anymore it and congratulations day to to really make an aggressive move on the enterprise with really putting a flag in the in the ground if you will well we're just I think we're just at the beginning I think in X the next several years in fact next decade or so it's gonna be pretty exciting time all right well thanks for stopping by the palatal offices I think you could see it thank you to thank you right dave elliott gnome send our Jeff Rick you're watching the cube will catch you next time thanks for watching

Published Date : Nov 3 2016

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