Analyst Predictions 2023: The Future of Data Management
(upbeat music) >> Hello, this is Dave Valente with theCUBE, and one of the most gratifying aspects of my role as a host of "theCUBE TV" is I get to cover a wide range of topics. And quite often, we're able to bring to our program a level of expertise that allows us to more deeply explore and unpack some of the topics that we cover throughout the year. And one of our favorite topics, of course, is data. Now, in 2021, after being in isolation for the better part of two years, a group of industry analysts met up at AWS re:Invent and started a collaboration to look at the trends in data and predict what some likely outcomes will be for the coming year. And it resulted in a very popular session that we had last year focused on the future of data management. And I'm very excited and pleased to tell you that the 2023 edition of that predictions episode is back, and with me are five outstanding market analyst, Sanjeev Mohan of SanjMo, Tony Baer of dbInsight, Carl Olofson from IDC, Dave Menninger from Ventana Research, and Doug Henschen, VP and Principal Analyst at Constellation Research. Now, what is it that we're calling you, guys? A data pack like the rat pack? No, no, no, no, that's not it. It's the data crowd, the data crowd, and the crowd includes some of the best minds in the data analyst community. They'll discuss how data management is evolving and what listeners should prepare for in 2023. Guys, welcome back. Great to see you. >> Good to be here. >> Thank you. >> Thanks, Dave. (Tony and Dave faintly speaks) >> All right, before we get into 2023 predictions, we thought it'd be good to do a look back at how we did in 2022 and give a transparent assessment of those predictions. So, let's get right into it. We're going to bring these up here, the predictions from 2022, they're color-coded red, yellow, and green to signify the degree of accuracy. And I'm pleased to report there's no red. Well, maybe some of you will want to debate that grading system. But as always, we want to be open, so you can decide for yourselves. So, we're going to ask each analyst to review their 2022 prediction and explain their rating and what evidence they have that led them to their conclusion. So, Sanjeev, please kick it off. Your prediction was data governance becomes key. I know that's going to knock you guys over, but elaborate, because you had more detail when you double click on that. >> Yeah, absolutely. Thank you so much, Dave, for having us on the show today. And we self-graded ourselves. I could have very easily made my prediction from last year green, but I mentioned why I left it as yellow. I totally fully believe that data governance was in a renaissance in 2022. And why do I say that? You have to look no further than AWS launching its own data catalog called DataZone. Before that, mid-year, we saw Unity Catalog from Databricks went GA. So, overall, I saw there was tremendous movement. When you see these big players launching a new data catalog, you know that they want to be in this space. And this space is highly critical to everything that I feel we will talk about in today's call. Also, if you look at established players, I spoke at Collibra's conference, data.world, work closely with Alation, Informatica, a bunch of other companies, they all added tremendous new capabilities. So, it did become key. The reason I left it as yellow is because I had made a prediction that Collibra would go IPO, and it did not. And I don't think anyone is going IPO right now. The market is really, really down, the funding in VC IPO market. But other than that, data governance had a banner year in 2022. >> Yeah. Well, thank you for that. And of course, you saw data clean rooms being announced at AWS re:Invent, so more evidence. And I like how the fact that you included in your predictions some things that were binary, so you dinged yourself there. So, good job. Okay, Tony Baer, you're up next. Data mesh hits reality check. As you see here, you've given yourself a bright green thumbs up. (Tony laughing) Okay. Let's hear why you feel that was the case. What do you mean by reality check? >> Okay. Thanks, Dave, for having us back again. This is something I just wrote and just tried to get away from, and this just a topic just won't go away. I did speak with a number of folks, early adopters and non-adopters during the year. And I did find that basically that it pretty much validated what I was expecting, which was that there was a lot more, this has now become a front burner issue. And if I had any doubt in my mind, the evidence I would point to is what was originally intended to be a throwaway post on LinkedIn, which I just quickly scribbled down the night before leaving for re:Invent. I was packing at the time, and for some reason, I was doing Google search on data mesh. And I happened to have tripped across this ridiculous article, I will not say where, because it doesn't deserve any publicity, about the eight (Dave laughing) best data mesh software companies of 2022. (Tony laughing) One of my predictions was that you'd see data mesh washing. And I just quickly just hopped on that maybe three sentences and wrote it at about a couple minutes saying this is hogwash, essentially. (laughs) And that just reun... And then, I left for re:Invent. And the next night, when I got into my Vegas hotel room, I clicked on my computer. I saw a 15,000 hits on that post, which was the most hits of any single post I put all year. And the responses were wildly pro and con. So, it pretty much validates my expectation in that data mesh really did hit a lot more scrutiny over this past year. >> Yeah, thank you for that. I remember that article. I remember rolling my eyes when I saw it, and then I recently, (Tony laughing) I talked to Walmart and they actually invoked Martin Fowler and they said that they're working through their data mesh. So, it takes a really lot of thought, and it really, as we've talked about, is really as much an organizational construct. You're not buying data mesh >> Bingo. >> to your point. Okay. Thank you, Tony. Carl Olofson, here we go. You've graded yourself a yellow in the prediction of graph databases. Take off. Please elaborate. >> Yeah, sure. So, I realized in looking at the prediction that it seemed to imply that graph databases could be a major factor in the data world in 2022, which obviously didn't become the case. It was an error on my part in that I should have said it in the right context. It's really a three to five-year time period that graph databases will really become significant, because they still need accepted methodologies that can be applied in a business context as well as proper tools in order for people to be able to use them seriously. But I stand by the idea that it is taking off, because for one thing, Neo4j, which is the leading independent graph database provider, had a very good year. And also, we're seeing interesting developments in terms of things like AWS with Neptune and with Oracle providing graph support in Oracle database this past year. Those things are, as I said, growing gradually. There are other companies like TigerGraph and so forth, that deserve watching as well. But as far as becoming mainstream, it's going to be a few years before we get all the elements together to make that happen. Like any new technology, you have to create an environment in which ordinary people without a whole ton of technical training can actually apply the technology to solve business problems. >> Yeah, thank you for that. These specialized databases, graph databases, time series databases, you see them embedded into mainstream data platforms, but there's a place for these specialized databases, I would suspect we're going to see new types of databases emerge with all this cloud sprawl that we have and maybe to the edge. >> Well, part of it is that it's not as specialized as you might think it. You can apply graphs to great many workloads and use cases. It's just that people have yet to fully explore and discover what those are. >> Yeah. >> And so, it's going to be a process. (laughs) >> All right, Dave Menninger, streaming data permeates the landscape. You gave yourself a yellow. Why? >> Well, I couldn't think of a appropriate combination of yellow and green. Maybe I should have used chartreuse, (Dave laughing) but I was probably a little hard on myself making it yellow. This is another type of specialized data processing like Carl was talking about graph databases is a stream processing, and nearly every data platform offers streaming capabilities now. Often, it's based on Kafka. If you look at Confluent, their revenues have grown at more than 50%, continue to grow at more than 50% a year. They're expected to do more than half a billion dollars in revenue this year. But the thing that hasn't happened yet, and to be honest, they didn't necessarily expect it to happen in one year, is that streaming hasn't become the default way in which we deal with data. It's still a sidecar to data at rest. And I do expect that we'll continue to see streaming become more and more mainstream. I do expect perhaps in the five-year timeframe that we will first deal with data as streaming and then at rest, but the worlds are starting to merge. And we even see some vendors bringing products to market, such as K2View, Hazelcast, and RisingWave Labs. So, in addition to all those core data platform vendors adding these capabilities, there are new vendors approaching this market as well. >> I like the tough grading system, and it's not trivial. And when you talk to practitioners doing this stuff, there's still some complications in the data pipeline. And so, but I think, you're right, it probably was a yellow plus. Doug Henschen, data lakehouses will emerge as dominant. When you talk to people about lakehouses, practitioners, they all use that term. They certainly use the term data lake, but now, they're using lakehouse more and more. What's your thoughts on here? Why the green? What's your evidence there? >> Well, I think, I was accurate. I spoke about it specifically as something that vendors would be pursuing. And we saw yet more lakehouse advocacy in 2022. Google introduced its BigLake service alongside BigQuery. Salesforce introduced Genie, which is really a lakehouse architecture. And it was a safe prediction to say vendors are going to be pursuing this in that AWS, Cloudera, Databricks, Microsoft, Oracle, SAP, Salesforce now, IBM, all advocate this idea of a single platform for all of your data. Now, the trend was also supported in 2023, in that we saw a big embrace of Apache Iceberg in 2022. That's a structured table format. It's used with these lakehouse platforms. It's open, so it ensures portability and it also ensures performance. And that's a structured table that helps with the warehouse side performance. But among those announcements, Snowflake, Google, Cloud Era, SAP, Salesforce, IBM, all embraced Iceberg. But keep in mind, again, I'm talking about this as something that vendors are pursuing as their approach. So, they're advocating end users. It's very cutting edge. I'd say the top, leading edge, 5% of of companies have really embraced the lakehouse. I think, we're now seeing the fast followers, the next 20 to 25% of firms embracing this idea and embracing a lakehouse architecture. I recall Christian Kleinerman at the big Snowflake event last summer, making the announcement about Iceberg, and he asked for a show of hands for any of you in the audience at the keynote, have you heard of Iceberg? And just a smattering of hands went up. So, the vendors are ahead of the curve. They're pushing this trend, and we're now seeing a little bit more mainstream uptake. >> Good. Doug, I was there. It was you, me, and I think, two other hands were up. That was just humorous. (Doug laughing) All right, well, so I liked the fact that we had some yellow and some green. When you think about these things, there's the prediction itself. Did it come true or not? There are the sub predictions that you guys make, and of course, the degree of difficulty. So, thank you for that open assessment. All right, let's get into the 2023 predictions. Let's bring up the predictions. Sanjeev, you're going first. You've got a prediction around unified metadata. What's the prediction, please? >> So, my prediction is that metadata space is currently a mess. It needs to get unified. There are too many use cases of metadata, which are being addressed by disparate systems. For example, data quality has become really big in the last couple of years, data observability, the whole catalog space is actually, people don't like to use the word data catalog anymore, because data catalog sounds like it's a catalog, a museum, if you may, of metadata that you go and admire. So, what I'm saying is that in 2023, we will see that metadata will become the driving force behind things like data ops, things like orchestration of tasks using metadata, not rules. Not saying that if this fails, then do this, if this succeeds, go do that. But it's like getting to the metadata level, and then making a decision as to what to orchestrate, what to automate, how to do data quality check, data observability. So, this space is starting to gel, and I see there'll be more maturation in the metadata space. Even security privacy, some of these topics, which are handled separately. And I'm just talking about data security and data privacy. I'm not talking about infrastructure security. These also need to merge into a unified metadata management piece with some knowledge graph, semantic layer on top, so you can do analytics on it. So, it's no longer something that sits on the side, it's limited in its scope. It is actually the very engine, the very glue that is going to connect data producers and consumers. >> Great. Thank you for that. Doug. Doug Henschen, any thoughts on what Sanjeev just said? Do you agree? Do you disagree? >> Well, I agree with many aspects of what he says. I think, there's a huge opportunity for consolidation and streamlining of these as aspects of governance. Last year, Sanjeev, you said something like, we'll see more people using catalogs than BI. And I have to disagree. I don't think this is a category that's headed for mainstream adoption. It's a behind the scenes activity for the wonky few, or better yet, companies want machine learning and automation to take care of these messy details. We've seen these waves of management technologies, some of the latest data observability, customer data platform, but they failed to sweep away all the earlier investments in data quality and master data management. So, yes, I hope the latest tech offers, glimmers that there's going to be a better, cleaner way of addressing these things. But to my mind, the business leaders, including the CIO, only want to spend as much time and effort and money and resources on these sorts of things to avoid getting breached, ending up in headlines, getting fired or going to jail. So, vendors bring on the ML and AI smarts and the automation of these sorts of activities. >> So, if I may say something, the reason why we have this dichotomy between data catalog and the BI vendors is because data catalogs are very soon, not going to be standalone products, in my opinion. They're going to get embedded. So, when you use a BI tool, you'll actually use the catalog to find out what is it that you want to do, whether you are looking for data or you're looking for an existing dashboard. So, the catalog becomes embedded into the BI tool. >> Hey, Dave Menninger, sometimes you have some data in your back pocket. Do you have any stats (chuckles) on this topic? >> No, I'm glad you asked, because I'm going to... Now, data catalogs are something that's interesting. Sanjeev made a statement that data catalogs are falling out of favor. I don't care what you call them. They're valuable to organizations. Our research shows that organizations that have adequate data catalog technologies are three times more likely to express satisfaction with their analytics for just the reasons that Sanjeev was talking about. You can find what you want, you know you're getting the right information, you know whether or not it's trusted. So, those are good things. So, we expect to see the capabilities, whether it's embedded or separate. We expect to see those capabilities continue to permeate the market. >> And a lot of those catalogs are driven now by machine learning and things. So, they're learning from those patterns of usage by people when people use the data. (airy laughs) >> All right. Okay. Thank you, guys. All right. Let's move on to the next one. Tony Bear, let's bring up the predictions. You got something in here about the modern data stack. We need to rethink it. Is the modern data stack getting long at the tooth? Is it not so modern anymore? >> I think, in a way, it's got almost too modern. It's gotten too, I don't know if it's being long in the tooth, but it is getting long. The modern data stack, it's traditionally been defined as basically you have the data platform, which would be the operational database and the data warehouse. And in between, you have all the tools that are necessary to essentially get that data from the operational realm or the streaming realm for that matter into basically the data warehouse, or as we might be seeing more and more, the data lakehouse. And I think, what's important here is that, or I think, we have seen a lot of progress, and this would be in the cloud, is with the SaaS services. And especially you see that in the modern data stack, which is like all these players, not just the MongoDBs or the Oracles or the Amazons have their database platforms. You see they have the Informatica's, and all the other players there in Fivetrans have their own SaaS services. And within those SaaS services, you get a certain degree of simplicity, which is it takes all the housekeeping off the shoulders of the customers. That's a good thing. The problem is that what we're getting to unfortunately is what I would call lots of islands of simplicity, which means that it leads it (Dave laughing) to the customer to have to integrate or put all that stuff together. It's a complex tool chain. And so, what we really need to think about here, we have too many pieces. And going back to the discussion of catalogs, it's like we have so many catalogs out there, which one do we use? 'Cause chances are of most organizations do not rely on a single catalog at this point. What I'm calling on all the data providers or all the SaaS service providers, is to literally get it together and essentially make this modern data stack less of a stack, make it more of a blending of an end-to-end solution. And that can come in a number of different ways. Part of it is that we're data platform providers have been adding services that are adjacent. And there's some very good examples of this. We've seen progress over the past year or so. For instance, MongoDB integrating search. It's a very common, I guess, sort of tool that basically, that the applications that are developed on MongoDB use, so MongoDB then built it into the database rather than requiring an extra elastic search or open search stack. Amazon just... AWS just did the zero-ETL, which is a first step towards simplifying the process from going from Aurora to Redshift. You've seen same thing with Google, BigQuery integrating basically streaming pipelines. And you're seeing also a lot of movement in database machine learning. So, there's some good moves in this direction. I expect to see more than this year. Part of it's from basically the SaaS platform is adding some functionality. But I also see more importantly, because you're never going to get... This is like asking your data team and your developers, herding cats to standardizing the same tool. In most organizations, that is not going to happen. So, take a look at the most popular combinations of tools and start to come up with some pre-built integrations and pre-built orchestrations, and offer some promotional pricing, maybe not quite two for, but in other words, get two products for the price of two services or for the price of one and a half. I see a lot of potential for this. And it's to me, if the class was to simplify things, this is the next logical step and I expect to see more of this here. >> Yeah, and you see in Oracle, MySQL heat wave, yet another example of eliminating that ETL. Carl Olofson, today, if you think about the data stack and the application stack, they're largely separate. Do you have any thoughts on how that's going to play out? Does that play into this prediction? What do you think? >> Well, I think, that the... I really like Tony's phrase, islands of simplification. It really says (Tony chuckles) what's going on here, which is that all these different vendors you ask about, about how these stacks work. All these different vendors have their own stack vision. And you can... One application group is going to use one, and another application group is going to use another. And some people will say, let's go to, like you go to a Informatica conference and they say, we should be the center of your universe, but you can't connect everything in your universe to Informatica, so you need to use other things. So, the challenge is how do we make those things work together? As Tony has said, and I totally agree, we're never going to get to the point where people standardize on one organizing system. So, the alternative is to have metadata that can be shared amongst those systems and protocols that allow those systems to coordinate their operations. This is standard stuff. It's not easy. But the motive for the vendors is that they can become more active critical players in the enterprise. And of course, the motive for the customer is that things will run better and more completely. So, I've been looking at this in terms of two kinds of metadata. One is the meaning metadata, which says what data can be put together. The other is the operational metadata, which says basically where did it come from? Who created it? What's its current state? What's the security level? Et cetera, et cetera, et cetera. The good news is the operational stuff can actually be done automatically, whereas the meaning stuff requires some human intervention. And as we've already heard from, was it Doug, I think, people are disinclined to put a lot of definition into meaning metadata. So, that may be the harder one, but coordination is key. This problem has been with us forever, but with the addition of new data sources, with streaming data with data in different formats, the whole thing has, it's been like what a customer of mine used to say, "I understand your product can make my system run faster, but right now I just feel I'm putting my problems on roller skates. (chuckles) I don't need that to accelerate what's already not working." >> Excellent. Okay, Carl, let's stay with you. I remember in the early days of the big data movement, Hadoop movement, NoSQL was the big thing. And I remember Amr Awadallah said to us in theCUBE that SQL is the killer app for big data. So, your prediction here, if we bring that up is SQL is back. Please elaborate. >> Yeah. So, of course, some people would say, well, it never left. Actually, that's probably closer to true, but in the perception of the marketplace, there's been all this noise about alternative ways of storing, retrieving data, whether it's in key value stores or document databases and so forth. We're getting a lot of messaging that for a while had persuaded people that, oh, we're not going to do analytics in SQL anymore. We're going to use Spark for everything, except that only a handful of people know how to use Spark. Oh, well, that's a problem. Well, how about, and for ordinary conventional business analytics, Spark is like an over-engineered solution to the problem. SQL works just great. What's happened in the past couple years, and what's going to continue to happen is that SQL is insinuating itself into everything we're seeing. We're seeing all the major data lake providers offering SQL support, whether it's Databricks or... And of course, Snowflake is loving this, because that is what they do, and their success is certainly points to the success of SQL, even MongoDB. And we were all, I think, at the MongoDB conference where on one day, we hear SQL is dead. They're not teaching SQL in schools anymore, and this kind of thing. And then, a couple days later at the same conference, they announced we're adding a new analytic capability-based on SQL. But didn't you just say SQL is dead? So, the reality is that SQL is better understood than most other methods of certainly of retrieving and finding data in a data collection, no matter whether it happens to be relational or non-relational. And even in systems that are very non-relational, such as graph and document databases, their query languages are being built or extended to resemble SQL, because SQL is something people understand. >> Now, you remember when we were in high school and you had had to take the... Your debating in the class and you were forced to take one side and defend it. So, I was was at a Vertica conference one time up on stage with Curt Monash, and I had to take the NoSQL, the world is changing paradigm shift. And so just to be controversial, I said to him, Curt Monash, I said, who really needs acid compliance anyway? Tony Baer. And so, (chuckles) of course, his head exploded, but what are your thoughts (guests laughing) on all this? >> Well, my first thought is congratulations, Dave, for surviving being up on stage with Curt Monash. >> Amen. (group laughing) >> I definitely would concur with Carl. We actually are definitely seeing a SQL renaissance and if there's any proof of the pudding here, I see lakehouse is being icing on the cake. As Doug had predicted last year, now, (clears throat) for the record, I think, Doug was about a year ahead of time in his predictions that this year is really the year that I see (clears throat) the lakehouse ecosystems really firming up. You saw the first shots last year. But anyway, on this, data lakes will not go away. I've actually, I'm on the home stretch of doing a market, a landscape on the lakehouse. And lakehouse will not replace data lakes in terms of that. There is the need for those, data scientists who do know Python, who knows Spark, to go in there and basically do their thing without all the restrictions or the constraints of a pre-built, pre-designed table structure. I get that. Same thing for developing models. But on the other hand, there is huge need. Basically, (clears throat) maybe MongoDB was saying that we're not teaching SQL anymore. Well, maybe we have an oversupply of SQL developers. Well, I'm being facetious there, but there is a huge skills based in SQL. Analytics have been built on SQL. They came with lakehouse and why this really helps to fuel a SQL revival is that the core need in the data lake, what brought on the lakehouse was not so much SQL, it was a need for acid. And what was the best way to do it? It was through a relational table structure. So, the whole idea of acid in the lakehouse was not to turn it into a transaction database, but to make the data trusted, secure, and more granularly governed, where you could govern down to column and row level, which you really could not do in a data lake or a file system. So, while lakehouse can be queried in a manner, you can go in there with Python or whatever, it's built on a relational table structure. And so, for that end, for those types of data lakes, it becomes the end state. You cannot bypass that table structure as I learned the hard way during my research. So, the bottom line I'd say here is that lakehouse is proof that we're starting to see the revenge of the SQL nerds. (Dave chuckles) >> Excellent. Okay, let's bring up back up the predictions. Dave Menninger, this one's really thought-provoking and interesting. We're hearing things like data as code, new data applications, machines actually generating plans with no human involvement. And your prediction is the definition of data is expanding. What do you mean by that? >> So, I think, for too long, we've thought about data as the, I would say facts that we collect the readings off of devices and things like that, but data on its own is really insufficient. Organizations need to manipulate that data and examine derivatives of the data to really understand what's happening in their organization, why has it happened, and to project what might happen in the future. And my comment is that these data derivatives need to be supported and managed just like the data needs to be managed. We can't treat this as entirely separate. Think about all the governance discussions we've had. Think about the metadata discussions we've had. If you separate these things, now you've got more moving parts. We're talking about simplicity and simplifying the stack. So, if these things are treated separately, it creates much more complexity. I also think it creates a little bit of a myopic view on the part of the IT organizations that are acquiring these technologies. They need to think more broadly. So, for instance, metrics. Metric stores are becoming much more common part of the tooling that's part of a data platform. Similarly, feature stores are gaining traction. So, those are designed to promote the reuse and consistency across the AI and ML initiatives. The elements that are used in developing an AI or ML model. And let me go back to metrics and just clarify what I mean by that. So, any type of formula involving the data points. I'm distinguishing metrics from features that are used in AI and ML models. And the data platforms themselves are increasingly managing the models as an element of data. So, just like figuring out how to calculate a metric. Well, if you're going to have the features associated with an AI and ML model, you probably need to be managing the model that's associated with those features. The other element where I see expansion is around external data. Organizations for decades have been focused on the data that they generate within their own organization. We see more and more of these platforms acquiring and publishing data to external third-party sources, whether they're within some sort of a partner ecosystem or whether it's a commercial distribution of that information. And our research shows that when organizations use external data, they derive even more benefits from the various analyses that they're conducting. And the last great frontier in my opinion on this expanding world of data is the world of driver-based planning. Very few of the major data platform providers provide these capabilities today. These are the types of things you would do in a spreadsheet. And we all know the issues associated with spreadsheets. They're hard to govern, they're error-prone. And so, if we can take that type of analysis, collecting the occupancy of a rental property, the projected rise in rental rates, the fluctuations perhaps in occupancy, the interest rates associated with financing that property, we can project forward. And that's a very common thing to do. What the income might look like from that property income, the expenses, we can plan and purchase things appropriately. So, I think, we need this broader purview and I'm beginning to see some of those things happen. And the evidence today I would say, is more focused around the metric stores and the feature stores starting to see vendors offer those capabilities. And we're starting to see the ML ops elements of managing the AI and ML models find their way closer to the data platforms as well. >> Very interesting. When I hear metrics, I think of KPIs, I think of data apps, orchestrate people and places and things to optimize around a set of KPIs. It sounds like a metadata challenge more... Somebody once predicted they'll have more metadata than data. Carl, what are your thoughts on this prediction? >> Yeah, I think that what Dave is describing as data derivatives is in a way, another word for what I was calling operational metadata, which not about the data itself, but how it's used, where it came from, what the rules are governing it, and that kind of thing. If you have a rich enough set of those things, then not only can you do a model of how well your vacation property rental may do in terms of income, but also how well your application that's measuring that is doing for you. In other words, how many times have I used it, how much data have I used and what is the relationship between the data that I've used and the benefits that I've derived from using it? Well, we don't have ways of doing that. What's interesting to me is that folks in the content world are way ahead of us here, because they have always tracked their content using these kinds of attributes. Where did it come from? When was it created, when was it modified? Who modified it? And so on and so forth. We need to do more of that with the structure data that we have, so that we can track what it's used. And also, it tells us how well we're doing with it. Is it really benefiting us? Are we being efficient? Are there improvements in processes that we need to consider? Because maybe data gets created and then it isn't used or it gets used, but it gets altered in some way that actually misleads people. (laughs) So, we need the mechanisms to be able to do that. So, I would say that that's... And I'd say that it's true that we need that stuff. I think, that starting to expand is probably the right way to put it. It's going to be expanding for some time. I think, we're still a distance from having all that stuff really working together. >> Maybe we should say it's gestating. (Dave and Carl laughing) >> Sorry, if I may- >> Sanjeev, yeah, I was going to say this... Sanjeev, please comment. This sounds to me like it supports Zhamak Dehghani's principles, but please. >> Absolutely. So, whether we call it data mesh or not, I'm not getting into that conversation, (Dave chuckles) but data (audio breaking) (Tony laughing) everything that I'm hearing what Dave is saying, Carl, this is the year when data products will start to take off. I'm not saying they'll become mainstream. They may take a couple of years to become so, but this is data products, all this thing about vacation rentals and how is it doing, that data is coming from different sources. I'm packaging it into our data product. And to Carl's point, there's a whole operational metadata associated with it. The idea is for organizations to see things like developer productivity, how many releases am I doing of this? What data products are most popular? I'm actually in right now in the process of formulating this concept that just like we had data catalogs, we are very soon going to be requiring data products catalog. So, I can discover these data products. I'm not just creating data products left, right, and center. I need to know, do they already exist? What is the usage? If no one is using a data product, maybe I want to retire and save cost. But this is a data product. Now, there's a associated thing that is also getting debated quite a bit called data contracts. And a data contract to me is literally just formalization of all these aspects of a product. How do you use it? What is the SLA on it, what is the quality that I am prescribing? So, data product, in my opinion, shifts the conversation to the consumers or to the business people. Up to this point when, Dave, you're talking about data and all of data discovery curation is a very data producer-centric. So, I think, we'll see a shift more into the consumer space. >> Yeah. Dave, can I just jump in there just very quickly there, which is that what Sanjeev has been saying there, this is really central to what Zhamak has been talking about. It's basically about making, one, data products are about the lifecycle management of data. Metadata is just elemental to that. And essentially, one of the things that she calls for is making data products discoverable. That's exactly what Sanjeev was talking about. >> By the way, did everyone just no notice how Sanjeev just snuck in another prediction there? So, we've got- >> Yeah. (group laughing) >> But you- >> Can we also say that he snuck in, I think, the term that we'll remember today, which is metadata museums. >> Yeah, but- >> Yeah. >> And also comment to, Tony, to your last year's prediction, you're really talking about it's not something that you're going to buy from a vendor. >> No. >> It's very specific >> Mm-hmm. >> to an organization, their own data product. So, touche on that one. Okay, last prediction. Let's bring them up. Doug Henschen, BI analytics is headed to embedding. What does that mean? >> Well, we all know that conventional BI dashboarding reporting is really commoditized from a vendor perspective. It never enjoyed truly mainstream adoption. Always that 25% of employees are really using these things. I'm seeing rising interest in embedding concise analytics at the point of decision or better still, using analytics as triggers for automation and workflows, and not even necessitating human interaction with visualizations, for example, if we have confidence in the analytics. So, leading companies are pushing for next generation applications, part of this low-code, no-code movement we've seen. And they want to build that decision support right into the app. So, the analytic is right there. Leading enterprise apps vendors, Salesforce, SAP, Microsoft, Oracle, they're all building smart apps with the analytics predictions, even recommendations built into these applications. And I think, the progressive BI analytics vendors are supporting this idea of driving insight to action, not necessarily necessitating humans interacting with it if there's confidence. So, we want prediction, we want embedding, we want automation. This low-code, no-code development movement is very important to bringing the analytics to where people are doing their work. We got to move beyond the, what I call swivel chair integration, between where people do their work and going off to separate reports and dashboards, and having to interpret and analyze before you can go back and do take action. >> And Dave Menninger, today, if you want, analytics or you want to absorb what's happening in the business, you typically got to go ask an expert, and then wait. So, what are your thoughts on Doug's prediction? >> I'm in total agreement with Doug. I'm going to say that collectively... So, how did we get here? I'm going to say collectively as an industry, we made a mistake. We made BI and analytics separate from the operational systems. Now, okay, it wasn't really a mistake. We were limited by the technology available at the time. Decades ago, we had to separate these two systems, so that the analytics didn't impact the operations. You don't want the operations preventing you from being able to do a transaction. But we've gone beyond that now. We can bring these two systems and worlds together and organizations recognize that need to change. As Doug said, the majority of the workforce and the majority of organizations doesn't have access to analytics. That's wrong. (chuckles) We've got to change that. And one of the ways that's going to change is with embedded analytics. 2/3 of organizations recognize that embedded analytics are important and it even ranks higher in importance than AI and ML in those organizations. So, it's interesting. This is a really important topic to the organizations that are consuming these technologies. The good news is it works. Organizations that have embraced embedded analytics are more comfortable with self-service than those that have not, as opposed to turning somebody loose, in the wild with the data. They're given a guided path to the data. And the research shows that 65% of organizations that have adopted embedded analytics are comfortable with self-service compared with just 40% of organizations that are turning people loose in an ad hoc way with the data. So, totally behind Doug's predictions. >> Can I just break in with something here, a comment on what Dave said about what Doug said, which (laughs) is that I totally agree with what you said about embedded analytics. And at IDC, we made a prediction in our future intelligence, future of intelligence service three years ago that this was going to happen. And the thing that we're waiting for is for developers to build... You have to write the applications to work that way. It just doesn't happen automagically. Developers have to write applications that reference analytic data and apply it while they're running. And that could involve simple things like complex queries against the live data, which is through something that I've been calling analytic transaction processing. Or it could be through something more sophisticated that involves AI operations as Doug has been suggesting, where the result is enacted pretty much automatically unless the scores are too low and you need to have a human being look at it. So, I think that that is definitely something we've been watching for. I'm not sure how soon it will come, because it seems to take a long time for people to change their thinking. But I think, as Dave was saying, once they do and they apply these principles in their application development, the rewards are great. >> Yeah, this is very much, I would say, very consistent with what we were talking about, I was talking about before, about basically rethinking the modern data stack and going into more of an end-to-end solution solution. I think, that what we're talking about clearly here is operational analytics. There'll still be a need for your data scientists to go offline just in their data lakes to do all that very exploratory and that deep modeling. But clearly, it just makes sense to bring operational analytics into where people work into their workspace and further flatten that modern data stack. >> But with all this metadata and all this intelligence, we're talking about injecting AI into applications, it does seem like we're entering a new era of not only data, but new era of apps. Today, most applications are about filling forms out or codifying processes and require a human input. And it seems like there's enough data now and enough intelligence in the system that the system can actually pull data from, whether it's the transaction system, e-commerce, the supply chain, ERP, and actually do something with that data without human involvement, present it to humans. Do you guys see this as a new frontier? >> I think, that's certainly- >> Very much so, but it's going to take a while, as Carl said. You have to design it, you have to get the prediction into the system, you have to get the analytics at the point of decision has to be relevant to that decision point. >> And I also recall basically a lot of the ERP vendors back like 10 years ago, we're promising that. And the fact that we're still looking at the promises shows just how difficult, how much of a challenge it is to get to what Doug's saying. >> One element that could be applied in this case is (indistinct) architecture. If applications are developed that are event-driven rather than following the script or sequence that some programmer or designer had preconceived, then you'll have much more flexible applications. You can inject decisions at various points using this technology much more easily. It's a completely different way of writing applications. And it actually involves a lot more data, which is why we should all like it. (laughs) But in the end (Tony laughing) it's more stable, it's easier to manage, easier to maintain, and it's actually more efficient, which is the result of an MIT study from about 10 years ago, and still, we are not seeing this come to fruition in most business applications. >> And do you think it's going to require a new type of data platform database? Today, data's all far-flung. We see that's all over the clouds and at the edge. Today, you cache- >> We need a super cloud. >> You cache that data, you're throwing into memory. I mentioned, MySQL heat wave. There are other examples where it's a brute force approach, but maybe we need new ways of laying data out on disk and new database architectures, and just when we thought we had it all figured out. >> Well, without referring to disk, which to my mind, is almost like talking about cave painting. I think, that (Dave laughing) all the things that have been mentioned by all of us today are elements of what I'm talking about. In other words, the whole improvement of the data mesh, the improvement of metadata across the board and improvement of the ability to track data and judge its freshness the way we judge the freshness of a melon or something like that, to determine whether we can still use it. Is it still good? That kind of thing. Bringing together data from multiple sources dynamically and real-time requires all the things we've been talking about. All the predictions that we've talked about today add up to elements that can make this happen. >> Well, guys, it's always tremendous to get these wonderful minds together and get your insights, and I love how it shapes the outcome here of the predictions, and let's see how we did. We're going to leave it there. I want to thank Sanjeev, Tony, Carl, David, and Doug. Really appreciate the collaboration and thought that you guys put into these sessions. Really, thank you. >> Thank you. >> Thanks, Dave. >> Thank you for having us. >> Thanks. >> Thank you. >> All right, this is Dave Valente for theCUBE, signing off for now. Follow these guys on social media. Look for coverage on siliconangle.com, theCUBE.net. Thank you for watching. (upbeat music)
SUMMARY :
and pleased to tell you (Tony and Dave faintly speaks) that led them to their conclusion. down, the funding in VC IPO market. And I like how the fact And I happened to have tripped across I talked to Walmart in the prediction of graph databases. But I stand by the idea and maybe to the edge. You can apply graphs to great And so, it's going to streaming data permeates the landscape. and to be honest, I like the tough grading the next 20 to 25% of and of course, the degree of difficulty. that sits on the side, Thank you for that. And I have to disagree. So, the catalog becomes Do you have any stats for just the reasons that And a lot of those catalogs about the modern data stack. and more, the data lakehouse. and the application stack, So, the alternative is to have metadata that SQL is the killer app for big data. but in the perception of the marketplace, and I had to take the NoSQL, being up on stage with Curt Monash. (group laughing) is that the core need in the data lake, And your prediction is the and examine derivatives of the data to optimize around a set of KPIs. that folks in the content world (Dave and Carl laughing) going to say this... shifts the conversation to the consumers And essentially, one of the things (group laughing) the term that we'll remember today, to your last year's prediction, is headed to embedding. and going off to separate happening in the business, so that the analytics didn't And the thing that we're waiting for and that deep modeling. that the system can of decision has to be relevant And the fact that we're But in the end We see that's all over the You cache that data, and improvement of the and I love how it shapes the outcome here Thank you for watching.
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Karl Soderlund, Palo Alto Networks | Palo Alto Networks Ignite22
the cube presents ignite 22. brought to you by Palo Alto Networks hey guys and girls welcome back to Las Vegas it's thecube we are live at Palo Alto networks ignite 22. this is day one of two days of cube coverage Lisa Martin here with Dave vellante Dave we've had great conversations today talking with Executives the partner ecosystem is evolving it's growing at Palo Alto networks going to be digging into that next well we heard a lot of talk about you know Palo Alto you know the goal 100 billion dollar you know market cap company and to me a way and I think a critical way in which you get there is partner with the ecosystem because you can't do it alone the power of many versus the resources of one agree completely agree we've got Carl Sutherland with us SVP of North America ecosystem sales at Palo Alto networks welcome to the cube thanks so much for having me it's great being here so here we are the first full day of the conference actually started yesterday with the partner Summit give the audience a flavor of the partner Summit who was there what was talked about what's the current voice of the partner these days yeah great questions so we had a 150 Partners from around the globe representing all of our different routes to Market and for us our partner Community is expanding we work with system integrators we work with gsis we work with service providers Distributors traditional value-added resellers so it was a whole host of partners that were there it was a c-level audience and we really talked about the direction of where we're going as a company how they can continue to invest with us and have greater success long term and so from a voice of the partner standpoint what they're here to do is share with us where they want to engage more how we can enable them to be successful you talked about the Power of One Versus a community we're really looking at a segment of the marketplace right now for us to scale and hit our aspirational goals we can't do it with Palo Alto Network employees we have an employee base of 12 000 people if you take our ecosystem it's over a hundred thousand employees so if we can get them aligned and selling and motivated it's going to be a good day for all of us what so what are they telling you where do they want to spend their time where do they want to add value where are they winning yeah that's a great question so there's a transformation that's going on right now in the partner Community what's happening is a lot of Partners going that are transitioning from what would be traditional transactional Partners or resale Partners to being services-led and the Market's driving them there and what I mean by that is that customers are in a desperate dire State needing assistance figuring out and solving these very complex security problems so if there is a subset of Partners out there that have the skill set and capabilities that can come in from a consultative standpoint help them to develop the structure through deployment a full-blown management and do life cycle management that's a tremendous value I mean the numbers you hear thrown around in the industry right now is up to seven million uh security I.T jobs right now that are out there the open head count is tremendous people can't hire people fast enough all of us in the industry are going through and trying to find early in career or college graduates so we can train quickly or cross-train from other segments to get them into cyber security so if our part of the community can continue to get skilled and expand it's only going to help and the cloud is obviously where does the cloud fit in Carl because you know a lot of the partners when the clouds really start on the Steep part of the s-curve are like we have an opportunity here and by the way if we don't transition our business we could get commoditized yes so that you know that but you were talking about the transactional we can help people move to the cloud and a big part of that has got to be we can secure them in the cloud because it's a more in a lot of ways you know Cloud security is great but in a lot of ways it adds complexity what are you hearing from the party yeah so we are fortunate at Palo Alto networks when you look across the three loud largest cloud service provider from a Google AWS and Microsoft Azure we're either their number one isv or absolutely their number one security ISP so we've got a great uh relationships with them now our partners are coming along and saying how do we transact how do we add value a lot of times that value to your question is wrapping services around it to make sure it's a successful deployment because exactly what you stated the complexity is an all-time high so how do we make sure that we can solve a complex problem in a short term while increasing their security posture and that's really the goal and so where there there's sometimes complexity and mystery there's opportunity and partners can be profitable in doing that I wrote a piece once chaos is cash I have a security you know the criminals and vendors as well yes yes where there is is challenge and complexity there is great opportunity yeah talk about some of the partner program Evolution and some of the things that were announced with respect to the next wave program just yesterday yeah so at next wave um the program's been around for 12 years we constantly are looking to make enhancements and how we make those enhancements are by going out and speaking with these partners and listening to what they need so I have the honor to get to represent what their needs are and how we bring it to market for them so a couple interesting announcements that we made yesterday first of all we announced a new structural format for the program which is really going to allow our different route to markets to have a program that's fit for them because in the past when we were just traditionally a firewall company when the ecosystem just meant resale it was an easy model to have it's complex right now sometimes it's resale sometimes it's influence sometimes its services only we really need to be flexible and credible so we announced a Services only path so if you are a consulting company if you are a insurance company and you want to bring opportunities and leads to Palo Alto Network and you want to provide the services if you're not interested in the transaction you don't want to get involved in that we now have a pathway for you to support you to enable you and Kennedy to give you recognition within Palo Alto networks from an alignment standpoint so we're super excited about that uh as I know you guys speak quite a bit about the managed Services industry so it's a red hot area within Palo Alto networks one of the needs out there was that all not all managed Service Partners are created equally and so some have fantastic capabilities some have gaps we were calling it a P2P part of the partner program within managed services so our two managed Services Partners can actually work together to solve the problem that the end user has and give them a better outcome and fill each other's gaps so candidly it's been going on for a while the partnering but we've never really recognized it so we really built a program around it and now are sponsoring and supporting it versus people doing it on a sidebar so those guys were here in force yesterday yes sir right and and so obviously a lot of energy I'm sure do you see a day where they're here in force on the show floor yeah and and how do you see that evolving so they are here enforcement just right here you see a few of them I'm looking at AWS who's our you know we are their largest isv I'm looking at CDW we had them on the floor is our if not largest second largest partner globally right now and continuing to grow at a rate well they will probably be our first billion dollar partner to think about the size and scale of that relationship and where we've come from um their name CDW don't they never really thought of CDW right as a as a security firm wow what a transformation but please carry on and think about that let's talk about CDW saying think about reach that CDW has it's a 23 billion dollar organization and in a way an inside out sales model meaning there's a tremendous reach they have from their inside sales team and the relationships that they have traditionally historically they were procurement relationships in a way and I said this to the CDW team they were the easy button in the past now what they're doing is they made Seven Acquisitions over the last two years all of them Services oriented so now they're coming in as a consultative Viewpoint and solving a lot of complex problems and I see Google Cloud right here another great partner for us that we continue to invest in we have a great amount of integration and Technology integration with them and so and those are the three that I'm seeing just looking over my left shoulder right if I turn around I'll probably name five more so the majority of this room are the partners that fall within our ecosystem today fantastic so okay so what's your vision for where you want to take this ecosystem because as I said at the top I mean ecosystems are sort of the Hallmark of a I guess you're not a cloud company see I think you of you as a cloud company and so okay good so and I know you don't own your own public cloud and you know your history is you had your own data centers but yeah but you're the security Cloud yeah and so a security Cloud any Cloud needs a great ecosystem so what's your vision for the ecosystem let's go you know five plus years out sure you we start with the end in mind and what I mean by that is we always start with the end user what's the end user's needs the end user today needs flexibility with how they consume the technology they need help in how they support and deploy the technology they need guidance in how they plan out for their future and what their growth is so what we're doing is building a very diverse set of Partners in our ecosystem that all have special skills that they bring to the table so when nikesh sits up here and talks about being a 10 billion or a 20 billion or a 50 billion dollar company we absolutely cannot do it without our ecosystem and without having a very diverse ecosystem that all has different skills that can help us scale because again Palo Alto does not want to be a services company right let's work with the people who are the best at that when we think about the deloittees and accentures and the value they have within the end user base and our joint customer base what a fantastic time to to partner together and solve those boardroom challenges and that's where I really see the vision is that at the boardroom we're building out a plan that's three to five years that's going to continue to increase their security posture because we're not thinking if we're not forward thinking like that will be left behind because the Bad actors are thinking about how they find the different areas to penetrate they're getting so sophisticated the badocracy adversaries they are well funded they're motivated Grant the ransomware attack numbers in terms of the Velocity the complexity yes no longer are we going to get if it's when yeah uh big challenge for organizations Acro across I mean really across an organization regardless of Industry are you guys having any conversations with boards in the partner organization to help align the board with the executive level and really not just have security as a board level initiative but actually being able to execute a strategy yeah and you you nailed it it's not an initiative the initiative to me means there's a beginning and an end right a strategy means there's going to be a comprehensive approach how you continue to improve and we are very fortunate that a lot of our largest Partners around the globe have that position within the boards where they are the trusted advisor so what we're doing now is enabling them and giving them the skills so they can have a more comprehensive conversation around our platform approach around the challenges you know BJ I knew who was with you earlier today likes to say that the average customer he goes and sees has 50 to 70 disparate Technologies within their environment how do you manage that how do you maintain it how do you do renewals oh and by the way most likely the people who actually initially procured that aren't with you anymore they're in a different company so the need for a platform approach is there more so than ever but the decision for the platform quite often has to come from the most senior levels within the organization because again I'm going to go back to your what was your chaos line that you said chaos is Cash chaos is Cash well also chaos is job security so if you're at at the lower level within an organization that chaos and that magic gives you a little job security but that's a short term long term you really need to think about how you're protecting the environment holistically so it is a boardroom decision down that we need to have and you know that chaos the the motivation for that piece that I wrote was from the criminals standpoint right and then I was like okay but there's great opportunities for the technology industry but but I think that you know where we're headed I wonder if I get your thoughts on thoughts on this Carlos we always talk about the Board Room I think we're going now Beyond it here I am you know I'm hypersensitive about my security I got password managers two-factor authentication I don't want SMS based two-factor authentication I want my own authenticator and that's still not enough yeah I got air gaps yeah you know for my crypto you know and I'm super paranoid my point is I think the the individuals are getting much more Savvy about security why because we've all been hacked you know it's like when you lost your data in the because you weren't backed up you know that never happens anymore it's in the cloud or you know some people have multiple backups so it's it's becoming a cultural Trend beyond the board and it's because of the board lord said hey this is really important and so I think it's not only top down I think you're going to see bottom up and middle out and the exciting part for Palo Alto networks is and maybe for you as well is there any more exciting environment to talk about that's rapidly changing and constantly changing you could come back next week and our conversation is going to change as far as what we're doing we constantly need to be thinking three steps ahead of where we're going to move and be flexible and dynamic enough to change and that's what's going to keep us ahead of the economy yeah there's no segment as Dynamic I mean data is dynamic but not as fast changing as cyber I mean because of the adversary as you mentioned I mean so smart so now now they have open adversary ecosystems I mean the adversaries are building ecosystems right absolutely insane I've got peers that are bad guys yeah right right chaos is Cash what's your favorite partner story that you think really demonstrates the value of the ecosystem that Palo Alto networks has built yeah so without sharing names I'll talk about a large U.S national partner that was very uh that was founded on a networking business and partnered with a very large networking company and built that business and was successful doing that they wanted to Pivot into the security space and very early on they made a commitment to Paulo and Ulta networks to say we're going to learn we're going to invest we're going to align with your sales force and we're going to work together and right now they are our largest partner globally and they grew 70 year over year wow so think about that this is not on a small base we're talking about a half a billion dollars in Revenue growing at 70 year over year because to your point earlier it wasn't an initiative it was a strategy and they're executing on the strategy so I tell a lot of we call War Stories like that to other partners that are looking to invest from different markets it could be a large service provider that's you know trying to transform themselves into a security player and talk about the potential of what it could be in for their Marketplace and by the way I say publicly quite often Palo Alto networks will be your most profitable relationship that you have because of the total addressable Market that we're going after because of the solutions that we bring to Market and because of the opportunity within the end users right now and we're excited I want to come back to the mssp in that in its context so we've seen the rise of the mssp and particularly you know we were talking earlier I think it was with Wendy that uh no it was with CDW like 50 of the organizations in North America don't even have a sock yeah right so they need a service provider to come out so you said we you don't want to be in the services business right you're a product company right and that's from a financial standpoint that's phenomenal you're roughly 50 billion dollar market cap company let's let's call it six billion in Revenue so that's a nice Revenue multiple 8X you know and and and the Market's down so you're a 10x Revenue multiple company typically services companies are a 1x or a 2X are you seeing a change there where technology is giving these service providers operating leverage where they're able to scale whether it's because of the cloud because of the Partnerships the Eco would you call it before the the peer-to-peer ecosystem yes like the Gap fillers yes are you do you see the economics of services changing yeah from a baseline economic standpoint not looking at the valuations but let's look at it from a an opportunity to be profitable with Palo Alto networks we know if you are just doing the transaction you have a certain range of margin that you're going to make in the opportunity we know if you wrap services around it you're going to get 3x to 4X that margin we know that if it's managed services and there's life cycle management you're talking 5x to 8X that initial transaction and by the way it's recurring revenue for them so when you think about it if you just do a transaction you're only recurring revenue is a renewal that's predictable but it's not extremely profitable now we're saying the operating leverage you get is if you wrap that services and you're going to have an increased opportunity for a greater margin and it's sticky it's hard to replace a partner who's adding value to your team and A lot of times you walk in the end user you can't tell who the partner is and who the end user is because they are one team that's value yes and that's going to drive ebit yep for your partners and that's going to drive valuation you know you know I want to come back to valuation not that I'm not you can do that okay but because I was I predicted I do my prediction post every year and I predicted last year that we're going to see you know a Spate of MSS mssps I predicted you're going to see someone go public nobody's going public these days but I still think it's a great business yeah that's an untapped opportunity it's not an 8X or it's not a software marginal economics or but it's really sticky super high value yeah and I think it has you know long-term potential yeah to your point if you want to talk valuations for a second let's look at what's happened to the marketplace over the last 12 to 18 months the large majority of the non-public partners that we work with have taken on Capital from private Equity the private Equity that has come in has challenged them to go through a transformation that transformation is you we need you to be Services LED and that service is value because they believe there's going to is going to be a great greater evaluation from that end and they'll be able to scale and grow and stay ahead of the market doing that so when we have conversations when I have conversations yes I'm talking about the technology and the direction of the company but I'm also in there as a consultant saying where's the direction of your company and how do we have this great platform and how do we build it into your business and you wrap services around it and those are the conversations that CEOs want to have when I'm sitting down with our partner CEOs I bet they don't want to talk about our product being better than someone else's product they want to talk about the direction and health of their business yeah it's their business that's a business discussion business decision and they're thinking about okay what's my five-year strategic plan because they got to make bets yeah they're going to bet on a platform that they can add value to that creates that flywheel effect and they get a bet on your ecosystem as well correct oh correct absolutely good to be the leader it's good to be a leader and you know I'm sure as you've heard a few times we believe that economic headwinds are going to favor the market leaders and economic headwinds are going to favor the platform approach so we're going in more aggressive with our partner Community than ever before and there's just so much energy and excitement I feel like I keep on using that term over and over again but that's really what we walk away with last question for you is we have about 30 seconds left a lot of momentum in the partner ecosystem as you've described eloquently what's next what's next what's next yeah so when I I rolled out the strategy for what's next and what it is is a foundational platform that is going to allow flexibility for the partners and for them to decide where they want to invest and it can be in new areas it can be I went online closer with the cloud service providers it could be I want to build a managed Services business can you help us do this it could be I want to go through and I want to drive greater penetration into geographical areas we haven't been before so again we're almost acting as a consultant looking at what they're going from the direction and building a program and a platform where we can grow and work with them it's exciting it's fun it's great highly collaborative highly collaborative highly collaborative thank you for joining us on the program on the partner program the ecosystem Better Together what you guys are doing and ultimately how it benefits the end user customer we really appreciate your insights excellent thank you thank you so much appreciate it all right our pleasure for our guests and Dave vellante I'm Lisa Martin you're watching the cube the leader in live Enterprise and emerging Tech coverage [Music]
SUMMARY :
it's good to be a leader and you know
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Unpacking Palo Alto Networks Ignite22 | Palo Alto Networks Ignite22
>> Announcer: TheCUBE presents Ignite '22, brought to you by Palo Alto Networks. >> Welcome back to Las Vegas. It's theCUBE covering Palo Alto Networks '22, from the MGM Grand, Lisa Martin with Dave Vellante. Dave, we are going to unpack in the next few minutes what we heard and saw at day one of Palo Alto Networks, Ignite. A lot of great conversations, some great guests on the program today. >> Yeah last event, CUBE event of the year. Probably last major tech event of the year. It's kind of an interesting choice of timing, two weeks after reInvent. But you know, this crowd is it's a lot of like network engineers, SecOps pros. There's not a lot of suits here. I think they were here yesterday, all the partners. >> Yeah. >> We talked to Carl Sunderland about, Hey, these, these guys want to know how do I grow my business? You know, so it was a lot of C level executives talking about their business, and how they partner with Palo Alto to grow. The crowd today is really, you know hardcore security professionals. >> Yeah. >> So we're hearing a story of consolidation. >> Yes. >> No surprise. We've talked about that and reported on it, you know, quite extensively. The one big takeaway, and I want, I came in, as you know, wanting to understand, okay, can you through m and a maintain, you know, build a suite of great, big portfolio and at the same time maintain best of breed? And the answer was consistent. We heard it from Nikesh, we heard it from Nir Zuk. The answer was you can't be best of breed without having that large portfolio, single data lake, you know? Single version of the truth, of there is such a thing. That was interesting, that in security, you have to have that visibility. I would imagine, that's true for a lot of things. Data, see what Snowflake and Databricks are both trying to do, now AWS. So to join, we heard that last week, so that was one of the big takeaways. What were your, some of your thoughts? >> Just impressed with the level of threat intelligence that Unit 42 has done. I mean, we had Wendy Whitmer on, and she was one of the alumni, great guest. The landscape has changed so dramatically. Every business, in any industry, nobody's safe. They have such great intelligence on what's going on with malware, with ransomware, with Smishing, that they're able to get, help organizations on their way to becoming cyber resilient. You know, we've been talking a lot about cyber resiliency lately. I always want to understand, well what does it mean? How do different organizations and customers define it? Can they actually really get there? And Wendy talked about yes, it is a journey, but organizations can achieve cyber resiliency. But they need to partner with Palo Alto Networks to be able to understand the landscape and ensure that they've got security established across their organization, as it's now growingly Multicloud. >> Yeah, she's a blonde-haired Wonder Woman, superhero. I always ask security pros that question. But you know, when you talk to people like Wendy Whitmore, Kevin Mandy is somebody else. And the people at AWS, or the big cloud companies, who are on the inside, looking at the threat intelligence. They have so much data, and they have so much knowledge. They can, they analyze, they could identify the fingerprints of nation states, different, you know, criminal organizations. And the the one thing, I think it was Wendy who said, maybe it was somebody else, I think it was Wendy, that they're they're tearing down and reforming, right? >> Yes. >> After they're discovered. Okay, they pack up and leave. They're like, you know, Oceans 11. >> Yep. >> Okay. And then they recruit them and bring them back in. So that was really fascinating. Nir Zuk, we'd never had him on theCUBE before. He was tremendous founder and and CTO of Palo Alto Networks, very opinionated. You know, very clear thinker, basically saying, look you're SOC is going to be run by AI >> Yeah. >> within the next five years. And machines are going to do things that humans can't do at scale, is really what he was saying. And then they're going to get better at that, and they're going to do other things that you have done well that they haven't done well, and then they're going to do well. And so, this is an interesting discussion about you know, I remember, you know we had an event with MIT. Eric Brynjolfsson and Andy McAfee, they wrote the book "Second Machine Age." And they made the point, machines have always replaced humans. This is the first time ever that machines are replacing humans in cognitive functions. So what does that mean? That means that humans have to rely on, you know, creativity. There's got to be new training, new thinking. So it's not like you're going to be out of a job, you're just going to be doing a different job. >> Right. I thought Nir Zuk did a great job of explaining that. We often hear people that are concerned with machines taking jobs. He did a great job of, and you did a great recap, of articulating the value that both bring, and the opportunities to the humans that the machines actually deliver as well. >> Yeah so, you know, we didn't, we didn't get deep into the products today. Tomorrow we're going to have a little bit more deep dive on products. We did, we had some partners on, AWS came on, talked about their ecosystem. BJ Jenkins so, you know, BJ Jenkins again I mean super senior executive. And if I were Nikesh, he's doing exactly what I would do. Putting him on a plane and saying, go meet with customers, go make rain, right? And that's what he's doing is, he's an individual who really knows how to interact with the C-suite, has driven value, you know, over the years. So they've got that angle goin', they're driving go to market. They've got the technology piece and they've, they got to build out the ecosystem. That I think is the big opportunity for them. You know, if they're going to double as a company, this ecosystem has to quadruple. >> Yeah, yeah. >> In my opinion. And I, we saw the same thing at CrowdStrike. We said the same thing about Service Now in 2013. And so, what's happened is the GSIs, the global system integrators start to get involved. They start to partner with them and then they get to get that flywheel effect. And then there's a supercloud, I think that, you know I think Nir Zuk said, Hey, we are basically building out that, he didn't use the term supercloud. But, we're building out that cross cloud capability. You don't need another stove pipe for the edge. You know, so they got on-prem, they got AWS, Azure, you said you have to, absolutely have to run on Microsoft. 'Cause I don't believe today, right? Today they run on, I heard somebody say they run on AWS and Google. >> Yeah. >> I haven't heard much about Microsoft. >> Right. >> Both AWS and Google are here. Microsoft, the bigger competitor in security, but Nir Zuk was unequivocal. Yes, of course you have to run, you got to run it on an Alibaba cloud. He didn't say that, but if you want to secure the China cloud, you got to run on Alibaba. >> Absolutely. >> And Oracle he said. Didn't mention IBM, but no reason they can't run on IBM's cloud. But unless IBM doesn't want 'em to. >> Well they're very customer focused and customer first. So it'll be interesting to see if customers take them in that direction. >> Well it's a good point, right? If customers say, Hey we want you running in this cloud, they will. And, but he did call out Oracle, which I thought was interesting. And so, Oracle's all about mission critical data, mission critical apps. So, you know, that's a good sign. You know, I mean there's so much opportunity in cyber, but so much confusion. You know, sneak had a raise today. It was a down round, no surprise there. But you know, these companies are going to start getting tight on cash, and you've seen layoffs, right? And so, I dunno who said it, I think it was Carl at the end said in a downturn, the strongest companies come out stronger. And that's generally, generally been the case. That kind of rich get richer. We see that in the last downturn? Yes and no, to a certain extent. It's still all about execution. I mean I think about EMC coming out of the last downturn. They did come out stronger and then they started to rocket, but then look what happened. They couldn't remain independent. They were just using m and a as a technique to hide the warts. You know so, what Nir Zuk said that was most interesting to me is when we acquire, we acquire with the intent of integrating. ServiceNow has a similar philosophy. I think that's why they've been somewhat successful. And Oracle, for sure, has had a similar philosophy. So, and that idea of shifting labor into vendor R and D has always been a winning formula. >> I think we heard that today. Excited for day two tomorrow. We've got some great conversations. We're going to be able to talk with some customers, the chief product officer is on. So we have more great content coming from our last live show over the year. Dave, it's been great co-hosting day one with you. Look forward to doing it tomorrow. >> Yeah, thanks for doing this. >> All right. >> All right. For Dave Vellante, I'm Lisa Martin. You've been watching theCUBE, the leader in live enterprise and emerging tech coverage. See you tomorrow. (gentle music fades)
SUMMARY :
brought to you by Palo Alto Networks. in the next few minutes CUBE event of the year. We talked to Carl Sunderland So we're hearing a And the answer was consistent. that they're able to But you know, when you talk to people They're like, you know, Oceans 11. And then they recruit them and then they're going to do well. and the opportunities to the humans You know, if they're going to double I think that, you know Yes, of course you have to run, And Oracle he said. So it'll be interesting to see We see that in the last downturn? I think we heard that today. See you tomorrow.
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David Cardenas, County of Los Angeles Department of Public Health | UiPath Forward 5
(upbeat music) >> TheCUBE presents UiPath Forward 5. Brought to you by UiPath. >> Hello and welcome back to TheCUBE's coverage of UiPath Forward 5. We're here in Las Vegas at the Venetian Convention Center. This is day two. We're wrapping up Dave Nicholson and Dave Vellante. This is the fourth time theCUBE has been at UiPath Forward. And we've seen the transformation of the company from, essentially, what was a really interesting and easy to adopt point product to now one through acquisitions, IPO, has made a number of enhancements to its platform. David Cardenas is here. Deputy Director of Operations for County of Los Angeles, the Department of Public Health. David, good to see you. Thanks for coming on theCUBE. >> Thanks for having me on guys. Appreciate it. >> So what is your role? What does it have to do with automation? >> So I had been, actually started off in the IT space within the public health. Had served as a CIO previously, but now been moving into broader operations. And I basically manage all of the back office operations for the department, HR, IT, finance, all that. >> So you've had a wild ride in the last couple of years. >> Yeah, I think, like I've been talking earlier, it's just been, the last two years have just been horrendous. It's been a really difficult experience for us. >> Yeah, and I mean, the scars are there, and maybe permanently. But it also had major effects on organizations, on operations that, again, seem to be permanent. How would you describe the situation in your organization? >> So I think it, the urgency that came along with the pandemic response, kind of required us to look at things, you know, differently. We had to be, realize we had to be a lot more nimble than when we were and try to figure out how to enhance our operations. But really look at the core of what we're doing and figure out how it is to be more efficient. So I think we've kind of seen it as an opportunity to really examine ourselves a little bit more deeply and see what things we need to do to kind of, to fix our operations and get things on a better path. >> You know, I think a lot of organizations we talked to say that. But I want to understand how you handle this is, you didn't have time to sit back in the middle of the pandemic. >> Yeah. >> And then as you exit, what I call the isolation economy, people are so burned out, you know? So how do you deal with that organizational trauma? Say, okay now, let's sit back and think about this. Do people, are they eager to do so? Do they have the appetite for it? What's that dynamic like? >> So I think certainly there's a level of exhaustion inside the organization. I can't say that there isn't because it's just been, you know, two years of 24/7/365 kind of work. And that's tough on any organization. But I think what we realize is that there's, you know, we need to move into action quickly 'cause we don't know what's going to come next, right? And we're expecting that this is just a sign of what's to come and that we're just at the start of that stage of, we're just going to see a lot more outbreaks, we're going to see a lot more conditions kind of hitting us. And if we're not prepared for that, we're not going to be able to respond for the, and preserve the health and safety of our citizens, right? So I think we're taking a very active, like, look at these opportunities and see what we've done and say how do we now make the changes that we made in response to the pandemic permanent so that the next time this comes at us, we won't have to be struggling the way that we were to try to figure things out because we'll have such a better foundation in place to be able to move things forward. >> I mean, I've never served in the military, but I imagine that when you're in the military, you're always prepared for some kind of, you know, in your world, code red, right? >> Yeah. >> So it's like this code red culture. And that seems to have carried through, right? People are, you know, constantly aware that, wow. We got caught off guard and we don't want that to happen again. Because that was a big part of the trauma was just the unknown- >> Right. >> and the lack of preparedness. So thinking about technology and its role in helping you to prepare for that type of uncertainty. Can you describe how you're applying technology to prepare for the next unknown? >> So I think, so that first part of what you said, I think the difficulty we've always had in the public health side is that there's the, generally the approach to healthcare is very reactionary, right? Your first interface with the healthcare system is, "I'm going to go see my doctor; I'm going to go to the hospital." The work that we do in public health is to try to do everything we can to keep you out of that, right? So it's broad-based messaging, social media now is going to put us out there. But also, to be able to surveil disease in a different way. And so the holy grail for us in healthcare has always been, at least on the public health side, has been to try to see how can we tap in more actively that when you go see the doctor or when you go to the hospital, how can I get access to that information very, very quickly so that I know, and can see, and surveil my entire county in my jurisdiction and know, oh, there's an outbreak of disease happening in this section of the county. We're 10 million people with, you know, hundreds of square miles inside of LA. There are places where we can see very, you know, specific targets that we know we have to hit. But the data's a little stale and we find out several months after. We need to figure out a way to do that more actively. Technology's going to be our path to be able to capture that information more actively and come up on something a little bit, so we can track things faster and be able to respond more quickly. So that's our focus for all our technology implementations, automation like UiPath has offered us and other things, is around how to gather that information more quickly and put that into action so we can do quick interventions. >> People have notoriously short memories. Please tell me (chuckles) any of the friction that you may have experienced in years past before the pandemic. That those friction points where people are thinking, "Eh, what are the odds?" >> Yeah. "Eh, I've got finite budget, I think I'm going to spend it on this thing over here." Do you, are you able to still ride sort of the wave of mind share at this point when putting programs together for the future? >> So whatever friction was there during the pandemic wiped away. I mean, we had amazing collaboration with the medical provider community, our hospital partners. The healthcare system in LA was working very closely with us to make sure that we were responding. And there is that wave that we are trying to make sure that we use this as an opportunity to kind of ride it so that we can implement all the things that we want. 'Cause we don't know how long that's going to last us. The last time that I saw anything this large was after the anthrax attacks and the bioterrorism attacks that we had after 9/11. >> How interesting. >> Public health was really in lens at that point. And we had a huge infusion of funding, a lot of support from stakeholders, both politically and within the healthcare system. And we were able to make some large steps in movement at that point. This feels the same but in a larger scale because now it touched every part of the infrastructure. And we saw how society really had to react to what was going on in a different way than anyone has ever prepared for. And so now is we think is a time where we know that people are making more investments. And our success is going to be their success in the longterm. >> And you have to know that expectations are now set- >> Extremely high. >> at a completely different level, right? >> Yes, absolutely. >> There is no, "Oh, we don't have enough PPE." >> Correct. >> Right? >> David: Correct. >> The the expectation level is, hey, you should have learned from all of- >> We should have it; we can deliver it, We'll have it at the ready when we need to provide it. Yes, absolutely. >> Okay, so I sort of mentioned, we're, David cubed on theCUBE (all laughing). So three Daves. You spoke today at the conference? >> Actually I'm speaking later actually in the session in an hour or so. >> Oh Okay. My understanding is that you've got this concept of putting humans at the center of the automation. What does that mean? Why is that important? Help us understand that. >> So I think what we found in the crisis is that the high demand for information was something we hadn't seen before, right? We're one of the largest media markets in the United States. And what we really had trouble with is trying to figure out how to serve the residents, to provide them the information that we needed to provide to them. And so what we had traditionally done is press releases, you know, just general marketing campaigns, billboards, trying to send our message out. And when you're talking about a pandemic where on a daily basis, hour-by-hour people wanted to know what was going on in their local communities. Like, we had to change the way that we focused on. So we started thinking about, what is the information that the residents of our county need? And how can we set up an infrastructure to sustain the feeding of that? Because if we can provide more information, people will make their own personal decisions around their personal risk, their personal safety measures they need to take, and do so more actively. More so than, you know, one of us going on camera to say, "This is what you should do." They can look for themselves and look at the data that's in front of them and be able to make those choices for themselves, right? And so we needed to make sure that everything that we were doing wasn't built around feeding it to our political stakeholders, which are important stakeholders. We needed to make sure that they're aware and are messaging out, and our leadership are aware. But it's what could we give the public to be able to make them have access to information that we were collecting on an every single day basis to be able to make the decisions for their lives. And so the automation was key to that. We were at the beginning of the pandemic just had tons and tons of resources that we were throwing at the problem that was, our systems were slow, we didn't have good ability to move data back and forth between our systems, and we needed a stop-gap solution to really fill that need and be able to make the data cycles to meet the data cycles. We had basically every day had to deliver reports and analytics and dashboards by like 10 o'clock in the morning because we knew that the 12 an hour and the five-hour news cycles were going to hit and the press were going to then take those and message out. And the public started to kind of come in at that same time and look at 10 and 11 o'clock and 12 o'clock. >> Yeah. >> We could see it from how many hits were hitting our website, looking for that information. So when we failed and had a cycle where that data cycle didn't work and we couldn't deliver, the public would let us know, the press would let us know, the stakeholders would let us know. We had never experienced anything like that before, right. Where people had like this voracious appetite for the information. So we needed to have a very bulletproof process to make sure that every single 24 hours we were delivering that data, making it available at the ready. >> Software robots enabled that. >> Exactly. >> Okay. And so how were you able to implement that so quickly within such a traumatic environment? >> So I think, I guess necessity is always the mother of invention. It kind of drove us to go real quickly to look at what we had. We had data entry operations set up where we had dozens and dozens of people whose sole job in life on a 24-hour cycle was to receive medical reports that we we're getting, interview data that's coming from our case interviews, hospitalization data that was coming in through all these different channels. And it was all coming in in various forms. And they were entering that into our systems of record. And that's what we were using, extracts from that system of record, what was using to generate the data analyses in our systems and our dashboards. And so we couldn't rely on those after a while because the data was coming in at such high volume. There wasn't enough data entry staff to be able to fit the need, right? And so we needed to replace those humans and take them out of that data entry cycle, pop in the bots. And so what we started to look at is, let's pick off the, where it is that that data entry cycle starts and see what we could do to kind of replace that cycle. And we started off with a very discreet workload that was focused on some of our case interview data that was being turned into PDFs that somebody was using to enter into our systems. And we said, "Well before you do that," since we can't import into the systems 'cause it wasn't working, the import utilities weren't working. We got 'em into simple Excel spreadsheets, mapped those to the fields in our systems and let the bots do that over and over again. And we just started off with that one-use case and just tuned it and went cycle after cycle. The bots just got better and better to the point where we had almost like 95% success rates on each submission of data transactions that we did every day. >> Okay, and you applied that automation, I don't know, how many bots was it roughly? >> We're now at like 30; we started with about five. >> Okay, oh, interesting. So you started with five and you applied 'em to this specific use case to handle the velocity and volume of data- >> Correct. >> that was coming in. But that's obviously dynamic and it's changed. >> Absolutely. >> I presume it's shifted to other areas now. So how did you take what you learned there and then apply it to other use cases in other parts of the organization? >> So, fortunately for us, the process that was being used to capture the information to generate the dashboards and the analyses for the case interview data, which is what we started with- >> Yeah. >> Was essentially being used the same for the hospitalization data that we were getting and for tracking deaths as they were coming in as well. And so the bots essentially were just, we just took one process, take the same bots, copy them over essentially, and had them follow the very same process. We didn't try to introduce any different workflow than what was being done for the first one so we could replicate quickly. So I think it was lucky for us a lot- >> Dave V.: I was going to say, was that luck or by design? >> It was the same people doing the same analyses, right? So in the end they were thinking about how to be efficient themselves. So they kind of had coalesced around a similar process. And so it was kind of like fortunate, but it was by design in terms of how they- >> Dave V.: It was logical to them. >> Logical to them to make it. >> Interesting. >> So for us to be able to insert the bots became pretty easy on the front end. It's just now as we're trying to now expand to other areas that were now encountering like unique processes that we just can't replicate that quickly. We're having to like now dig into. >> So how are you handling that? First of all, how are you determining which processes? Is it sort of process driven? Is it data driven? How do you determine that? >> So obviously right now the focus still is COVID. So the the priorities scale that we've set internally for analyzing those opportunities really is centered around, you know, which things are really going to help our pandemic response, right? We're expecting another surge that's going to happen probably in the next couple of weeks. That'll probably take us through December. Hopefully, at that point, things start to calm down. But that means high-data volume again; these same process. So we're looking at optimizing the processes that we have, what can we do to make those cycles better, faster, you know, what else can we add? The data teams haven't stopped to try to figure out how else can they turn out new data reports, new data analysis, to give us a different perspective on the new variants and the new different outbreaks and hotspots that are popping up. And so we also have to kind of keep up with where they're going on these data dashboards. So they're adding more data into these reports so we know we have to optimize that. And then there's these kind of tangential work. So for example, COVID brought about, unfortunately, a lot of domestic violence reports. And so we have a lot of domestic violence agencies that we work with and that we have interactions with and to monitor their work, we have certain processes. So that's kind of like COVID-adjacent. But it's because it's such a very critical task, we're looking at how we can kind of help in those processes and areas. Same thing in like in our substance abuse area. We have substance use disorder treatment services that we provide. And we're delivering those at a higher rate because COVID kind of created more of a crisis than we would've liked. And so that's how we're prioritizing. It's really about what is the social need, what does the community need, and how can we put the technology work in those areas? >> So how do you envision the future of automation in your organization and the future of your organization? What does that look like? Paint a picture for us. >> So I'm hoping that it really does, you know, so we're going to take everything that's COVID related in the disease control areas, both in terms of our laboratory operations, in terms of our clinic operations, the way we respond, vaccination campaigns, things of that nature. And we're going to look at it to see what can efficiencies can we do there because it's a natural outgrowth of everything we've done on COVID up to this point. So, you know, it's almost like it's as simple as you're just replicating it with another disease. The disease might have different characteristics, but the work process that we follow is very similar. It's not like we're going to change everything and do something completely different for a respiratory condition as we would for some other type of foodborne condition or something else that might happen. So we certainly see very easy opportunities to just to grow out what we've already done in terms of the processes is to do that. So that's wave one, is really focus on that grow out. The second piece I think is to look at these kind of other general kind of community-based type of operations and see what operations we can do there to kind of implement some improvements there. And then I'm certainly in my new role of, in Deputy Director of Operation, I'm a CIO before. Now that I'm in this operations role, I have access to the full administrative apparatus for the department. And believe me, there's enough to keep me busy there. (Dave V. Laughing) And so that's going to be kind of my third prong is to kind of look at the implement there. >> Awesome. Go ahead, Dave. >> Yeah, so, this is going to be taking a step back, kind of a higher level view. If we could direct the same level of rigor and attention towards some other thing that we've directed towards COVID, if you could snap your fingers and make that happen, what would that thing be in the arena of public health in LA County in particular, or if you want California, United States. What is something that you feel maybe needs more attention that it's getting right now? >> So I think I touched on it a little bit earlier, but I think it's the thing we've been always been trying to get to is how to really become just very intentional about how we share data more actively, right? I don't have to know everything about you, but there are certain things I care about when you go to the doctor for that doctor and that physician to tell me. Our physicians, our healthcare system as you know, is always under a lot of pressure. Doctors don't have the time to sit down and write a form out for me and tell me everything that's going on. During COVID they did because they were, they cared about their patients so much and knew, I need to know what's going on at every single moment. And if I don't tell you what's going on in my office, you'll never know and can't tell us what's going on in the community. So they had a vested interest in telling us. But on a normal day-to-day, they don't have the time for that. I got to replace that. We got to make sure that when we get to, not me only, but everyone in this public health community has to be focused and working with our healthcare partners to automate the dissemination and the distribution of information so that I have the information at my fingers, that I can then tell you, "Here's what's going on in your local community," down to your neighborhood, down to your zip code, your census tracked, down to your neighbors' homes. We'll be able to tell you, "This is your risk. Here are the things that are going on. This is what you have to watch out for." And the more that we can be more that focused and laser-focused on meeting that goal, we will be able to do our job more effectively. >> And you can do that while preserving people's privacy. >> Privacy, absolutely. >> Yeah, absolutely. But if people are informed then they can make their own decisions. >> Correct. >> And they're not frustrated at the systems. David, we got to wrap. >> Sure. >> But maybe you can help us. What's your impression of the, first of all, is this your first Forward? You've been to others? >> This is my first time. >> Okay. >> My first time. >> What's your sort of takeaway when you go back to the office or home and people say, "Hey, how was the show? What, what'd you learn?" What are you going to say? >> Well, from just seeing all the partners here and kind of seeing all the different events I've been able to go to and the sessions there's, you don't know many times I've gone to and say, "We've got to be doing that." And so there's certainly these opportunities for, you know, more AI, more automation opportunities that we have not, we just haven't even touched on really. I think that we really need to do that. I have to be able to, as a public institution at some point our budgets get capped. We only have so much that we're going to receive. Even riding this wave, there's only so much we're going to be able to get. So we have to be very efficient and use our resources more. There's a lot more that we can do with AI, a lot more with the tools that we saw, some of the work product that are coming out at this conference that we think we can directly apply to kind of take the humans out of that, their traditional roles, get them doing higher level work so I can get the most out of them and have this other more mundane type of work, just have the systems just do it. I don't need anybody doing that necessarily, that work. I need to be able to leverage them for other higher level capabilities. >> Well thank you for that. Thanks for coming on theCUBE and really appreciate. Dave- >> It's been great talking to you guys, thank you. >> Dave, you know, I love software shows because the business impact is so enormous and I especially love cool software shows. You know, this first of all, the venue. 3,500 people here. Very cool venue. I like the fact that it's not like booth in your face, booth competition. I mean I love VMware, VMworld, VMware Explore. But it's like, "My booth is bigger than your booth." This is really nice and clean, and it's all about the experience. >> A lot of steak, not as much sizzle. >> Yeah, definitely. >> A lot of steak. >> And the customer content at the UiPath events is always outstanding. But we are entering a new era for UiPath, and we're talking. We heard a lot about the Enterprise platform. You know, the big thing is this company's been in this quarterly shock-lock since last April when it went public. And it hasn't all been pretty. And so new co-CEO comes in, they've got, you know, resetting priorities around financials, go to market, they've got to have profitable growth. So watching that that closely. But also product innovation so the co-CEOs will be able to split that up, split their duties up. Daniel Dines the product visionary, product guru. Rob Enslin, you know- making the operations work. >> Operations execution business, yeah. >> We heard that Carl Eschenbach did the introduction. Carl's a major operator, wanted that DNA into the company. 'Cause they got to keep product innovation. And I want to, I want to see R&D spending, stay relatively high. >> Product innovation, but under the heading of platform. And that's the key thing is just not being that tool set. The positioning has been, I think, accurate that, you know, over history, we started with these RPA tools and now we've moved into business process automation and now we're moving into new frontiers where, where truly, AI and ML are being leveraged. I love the re-infer story about going in and using natural national (chuckles) national, natural language processing. I can't even say it, to go through messaging. That's sort of a next-level of intelligence to be able to automate things that couldn't be automated before. So that whole platform story is key. And they seem to have made a pretty good case for their journey into platform as far as I'm concerned. >> Well, yeah, to me again. So it's always about the customers, want to come to an event like this, you listen to what they say in the keynotes and then you listen to what the customers say. And there's a very strong alignment in the UiPath community between, you know, the marketing and the actual implementation. You know, marketing's always going to be ahead. But, we saw this a couple of years ago with platform. And now we're seeing it, you know, throughout the customer base, 10,000+ customers. I think this company could have, you know, easily double, tripled, maybe even 10x that. All right, we got to wrap. Dave Nicholson, thank you. Two weeks in a row. Good job. And let's see. Check out siliconangle.com for all the news. Check out thecube.net; wikibon.com has the research. We'll be on the road as usual. theCUBE, you can follow us. UiPath Forward 5, Dave Vellante for Dave Nicholson. We're out and we'll see you next time. Thanks for watching. (gentle music)
SUMMARY :
Brought to you by UiPath. and easy to adopt point product Thanks for having me on guys. of the back office operations in the last couple of years. the last two years have Yeah, and I mean, the scars are there, is to be more efficient. in the middle of the pandemic. I call the isolation economy, so that the next time this comes at us, And that seems to have and the lack of preparedness. is to try to do everything we can any of the friction that I think I'm going to spend to make sure that we were responding. And our success is going to be "Oh, we don't have enough PPE." We'll have it at the ready So three Daves. in the session in an hour or so. center of the automation. And the public started to kind So we needed to have a And so how were you able to And we said, "Well before you do that," we started with about five. to handle the velocity that was coming in. and then apply it to other use cases And so the bots essentially were just, Dave V.: I was going to say, So in the end they were thinking about that we just can't replicate that quickly. the processes that we have, the future of automation in terms of the processes is to do that. What is something that you And the more that we can be more And you can do that while preserving But if people are informed at the systems. You've been to others? There's a lot more that we can do with AI, Well thank you for that. talking to you guys, thank you. and it's all about the experience. And the customer content that DNA into the company. And they seem to have made So it's always about the customers,
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Rob Enslin, UiPath & Daniel Dines, UiPath | UiPath Forward 5
>> Male: TheCUBE presents, UIPATH, Forward 5 brought to you by, UIPATH. >> Okay the party has started here at forward 5 UIPATH big customer event if you're watching the cube. We're wrapping up day one with the co-CE0 segment. Daniel Dines is here. He's the founder and Co-CEO of UIPATH and Rob Enslin, is co-CEO. Gents, great to see you. Thanks for spending some time with us. I know you're super busy. >> Thanks Dave. >> So I've been looking forward to this. Daniel you know I've followed the company for a long time. The really interesting path you took, to get to where you are today. How did you guys meet? And why did you decide to hire Rob? >> Male: (laughs) >> Rob: Well let me start. I uh, I was looking for a partner. Actually, in our work to your stand here, we are talking about how, how you feel in this job. You feel so alone. Because you are the center of all pressure points. And having a partner, having someone that has your back, it's kind of awesome. So I was looking for a partner. And our current friend, Carl Escenbach, he introduced us to each other, and we instantly clicked. And this is the type of job where it's uh either work well or it doesn't. It cannot be anything in the middle. >> Right, okay with Carl, we know Carl well. Awesome operator. Knows the business super well. So Rob, what attracted you to UIPATH? You had a great situation at google. You guys were growing like crazy. Why did you decide to come here? What did you see that attracted you? >> Yeah you know when I, when I went to google, I went to google because I really believed that data and AI was necessary for companies. And business is to be competitive in the future. And we did some great stuff at google cloud in the 3 years. But I knew UIPATH from a couple of years ago when they were mainly a RPA space. And I just felt that there was a place in time when automation was going expand. And as I sat down with Carl a couple of times, spoke to carl. And then I sat down with Daniel, I knew that there was something special with UIPATH, that could be a generational opportunity. Not any for myself but for the company in the future. And then I, you know I got to know Daniel. And at this stage of my career I was like, I'm pretty fussy about what I want to do and what I want and where I want to go. First of all, I want to go to a company that had great product, had a great culture, and I wanted to work with somebody that we could shake the future together and you know, Daniel and I just hit it off from the very first time we met. He got to meet my family, my dogs and we did the whole, we did the whole courting thing before we actually decided this was going to be a good thing for both of us. >> Dave: That's good. >> Rob: Yeah. >> Dave: You got to meet the family. That's very good. >> We just had, John Furrier and I just had, Mohit Aron and Sanjay Poonen into out studio. Cause Mohit, you know, formal google. Long time. And they decided to kind of split duties. Mohit's going into product, he didn't keep his CEO title. He walked. How are you guys splitting you time? What are each of you going to, responsible for? >> Daniel: Well its, its kind of similar. On a day by day operation I, I rely heavily on Rob. We do it together. Strategic decisions about the company's destiny. I'm doing mostly the product these days. Which is a big relief for me. And I think we also split a bit of customers visit. Which is great. I still enjoy meeting customers. I need, customers are food for my cause. >> Dave: (laughs) yeah and your awesome product visionary. You've been there since day one. Now Rob, you said in the key note today that you've seen around about a hundred customers. You've transverse the world. What did you learn from them that informed you? That gave you confidence that the the move to the internet platform, even though you had already started that. >> Male: Yeah. >> But you're really doubling down on that >> Rob: You know when I... >> from a stand point. >> Rob: You know Dave, when you think about it, like I was, I was so impressed that Daniel had the vision to create a platform 3 years ago. >> Dave: Yeah. >> All right. And as we went around the world. As I went around the world, and it was one of the very first things I've seen. I've got to understand how customers see UIPATH, from their advantage point. What are they looking for from us? Why is this company, why doe customers like this company so much? And as I went around the world. I went to Asia a couple, I went to Asia, Australia, Singapore, Japan. I was in Europe twice. We did the trip together. We went to visit customers. And it was very much the same thing. Helps us expand automation faster. And we are so surprise, at the break of your platform. We never knew that. And so it kind of just had, for me, it was conviction. It's like, this walls is the right decision you've made. There's so much opportunity there. And that's, you know that's kind of what I've learned through the last four five months. >> Dave: Now as you know Daniel, I've written a lot about your company. One of the things I've said is that, that start ups, if I can call you that back pre-IPO, typically don't have as much international exposure as UIPATH had. I mean you sort of, you sort of started as an international company and became more US centric. You said, in the, in the key note today, you're talking to Ray Wong about people may don't understand that challenges of FX. Point being, when you convert international dollars into US dollars there are less of them cause the dollars stronger. But still, I've always felt like that international footprint is an advantage. Rob you came from SAP, you know, again European based company. I don't, (stutters), do you regret that? Now? I mean I know it's technical, I'm sure you don't, but talk about that sort of international exposure? Why that's a long term benefit. >> Well, you, first of all, you expand faster. I think we expanded faster than our competition because our global footprint was larger. And we had the courage. Go in Japan, for instance. Everybody told me, it's impossible to make for such a small starter. It's impossible to make a business in Japan. But we didn't believe it. We're just crazy and we went there, and be built a very sizable business in Japan. Fifty-five percent of our revenue, even today, it's outside U.S. Now of course that has a down side. When uh, When the local currencies, you know, are losing the value compared to the dollars, we're impacted. As we go to... to investors, until now, so we are seeing like a (indistinct) in terms of ARI. It's huge. Only because (indistinct) and losing the business in Russia. But it still, it's the strength of our company. Things will come back. And then, you know, the growth engine will re-accelerate again. >> Dave: Yeah but when the dollars weakens that'll be in your favor. Rob I want to pick up on something you said today in your keynote. You went back and started, you know the cycles of ERP and you know, internet, et cetera. I kind of have a love hate with ERP. I have to be honest. >> Male: (laughing) >> But it, but but (chuckles) but if I go back to that. Late eighties nineties, you wouldn't have be able to pick SAP as the winner. And then SAP emerged. You know, very clearly. But the more interesting thing, is that the customers who are implementing ERP well. The practitioners did better than their peers, and dominated their industries. And their stocks went up. Their evaluations went up. Different worlds obviously but, do you see the same thing happening with RPA and automation? What gives you confidence that that's the case? >> I absolutely do see the same thing happening with automation and RPA being a part of, in being a part of that. The reason, the reason I believe that is speed is so critical. (stutters) And if you think about how hard it is for a CIO or a c level executive to consume the technology coming at them, plus all the changes in the world being thrown at them. It's compiling and compiling and compiling. We have an incredible solution, that can help companies. And there comes certain times, the love outcomes to the business. Like no one else gets. And when I see that, I view that as just like the beginning of what's going to happen in the future so, in many ways, and I've said this to many of my friends, it feels like 1992, 1993 to me. And it's interesting because no one really understood then why SAP would be great in 1992 and 93. And they got a couple of things right. They got the eco system right. Their new partners were important. And the knew they needed to drive business outcome for companies, in which they did. And so I feel like we are in a very similar place. Very different technology obviously. And the speed of change now is so dramatic, compared to what it was. And there's very few technology that can provide that level of speed and accomodation to their customers. >> All right, let's talk about priorities. You guys got a lot of work to do and you've, you've laid it out to the financial community. You've got to have profitable growth, because of FX, it part, you've lowered your forecast. But I think there's some conservative in their as well. Um, but you got to do that balance. You've given some guidance on gross margins. Cloud maybe brings that down a little bit. RnD I saw wide range. Thirteen to seventeen percent. I hope you keep spending on RnD. Big fan of that. You know stock buybacks and, RnD if in your position are going to be better. And the product priorities, continue to build that out. But question, let's start with the product. So you've got an on-prem stack and you've got a cloud stack that's emerging, how do you balance those out? How do you do the integration? You've done a great job with the integration. Does it, are you concerned about your ability to continue to work at that speed with two code bases? I wonder if you could address that? >> Daniel: We've become a cloud first company. We deliver all of our products first in the cloud. We've deliver on the two week (indistinct) in the cloud. So that helps us integrate quite fast. I think we made a very good business decision to build our cloud team in Seattle. In Bellevue to be specific. And we have access to great talent that knows how to build serious cloud service. Which is hard to find dollar. And uh, so, and also we, we have, we benef- one of our only benefits was, we have the really good architecture. We have an architecture that work easily on-prem and on the cloud. And even today, our work flow foundation, our local designers, were easy to modernize. So right now we are launching studio weapon. But behind the scene, it's the same workflow engine. Our customers don't have to rewrite anything. It just works. And it does the same to take our own brand product and brand it in the multicloud. So, it's, there is no friction at all. Actually cloud is just helping us accelerate. But we benefit then again of a really solid architectural foundation. >> Daniel: Architecture matters. We've seen that in this industry. We got the B52s rocking out in the background, I love it, but I've got so many questions for you guys. I want to talk about the go to market. Because Rob, it's obviously a strength of yours. You've come in. You've communicated to the street, that you're reshaping the sales floors. Are they lowering the ratios of sales? People, the customers at the high end, mid range as well, using digital. I mean the numbers are one to ten now. At the top. One to maybe fifty at the mid range. Where are you in terms of that journey? You've got to find people, you got to train them, how do you get the productivity out of those guys? Take us through your thinking there? >> Rob: Yeah firstly, I think we have enough resources. Having resources is not an issue. Um, we have an incredible vehicle to acquire customers inside the company. Our digital sales motion, it's probably the best I've seen. And so we have the ability to acquire customers really fast. And we get the first workload in really fast. The challenge is we need to, we need to be able to drive a (indistinct) model and we graduate customs when we acquire them into the direct sales floors. And then direct sales floors, we're not going to go one to thirty, we're talking one to ten for the direct sales floor. And even the high up in the pyramid, we want to have an even denser model than that. And the whole purpose is to drive the time to consumption much quicker, much faster. So we know exactly if we acquire a customer, will they spend? Do they have a (indistinct) spend? On what level do they have a (indistinct) spend? And therefore when we capture them, we can immediately surround them, and put the right resources so we can grow faster. We think this will have a significant impact on the organization. We'll start to implement certain pieces in the next quarter. Um, things like packaging solutions. Putting them in, enabling the sales organization. And buy the beginning of next year, we'll be ready to actually go full board, globally. We already put some pieces in place when I joined. Chris Weber, my chief business officer, did a great job doing some of those pieces. So we're on the journey already. >> Dave: Yeah and even before you guys were public and you weren't publishing your NRR numbers. Our ETR survey partner, we, we always thought you had very low churn. And I think you broke out just yesterday. The, the NRR for overseas vs U.S, U.S I think was 140 plus percent. >> Male: Yeah >> Very very strong. A little, a little less overseas but the churn is still very low. >> Male: Yep. >> Okay so that's super positive. Customer affinity, I was wanted to code these events. I listen to the key notes very carefully, and then interview customers on the cube, and I try to identify, is there alignment there? And I see very strong alignment, I have to say, and strong customer affinity. So that's in your favor. I have, Daniel, I got another question for you on product. What is Symantec automation? What the heck is that? Can you explain that? I don't understand >> Dave, have you seen the demo in my (indistinct)? >> Dave: You know, I had to leave and do interviews, so I, uh, I missed it. >> I think, I think that demo answer complete your question. So in the s-, you know there saying that great, you can not distinguish great technology by magic. I think technology should be simple. And we, we show today, one of the simplest demo that you can imagine. But it's so, such a complex technology behind the scene, that you also can not imagine. So what was demo? We show how one business user, without any technical skills, can build any type of document. Can be a passport, can be an invoice, can be a legal (indistinct), and just go, "I want to copy data from here, and I want to paste data there". Can be a spreadsheet, can be another obligation, and like a human user, without understanding, without having prior knowledge about data, document layout, about screens, screens layouts, nothing, we analyze real time. Document. We discover, we discover the meaning of the information. We analyze the screen. We understand the screen but we understand the meaning of the screen. And we understand how the information in one side relate to the other side. And we just connects the dots and we copy the information and we paste it. A job that you'll do as a human user, maybe three minutes, is done in ten seconds. This is powerful. >> Yeah that is powerful. Thank you for that. I mean, and you take the date, whether it's transaction data or unstructured data and and and bring meaning out of it. That's powerful. Last question and I'll let you guys go. Rob, you got traders, and you've got long term investors. All right traders going to be defensive, today. I get that. Make the case for UIPATH, for long term investors. >> Rob: I think we're going to be a multi-gern- multi-billion company and we're going to be a generational company of our time. And we will define enterprise automation. And it's going to be a long term game and we feel like really strong that we'll be the lead in that game. >> Dave: Guys, thanks so much for coming to the cube. Great show. Always fun at UiPath Forward. Really appreciate your time. Thank you. >> Thanks dave. >> Appreciate it as well. >> Okay wrap it up, day one, we're here tomorrow, first thing, Dave Vellante and Dave Nicholson. Thanks for watching, forward 5, Uipath big customer event, we'll see you tomorrow. (music)
SUMMARY :
brought to you by, UIPATH. Okay the party has started to get to where you are today. It cannot be anything in the middle. So Rob, what attracted you to UIPATH? And then I, you know I got to know Daniel. Dave: You got to meet the And they decided to kind of split duties. And I think we also split the move to the internet platform, that Daniel had the vision And that's, you know that's I mean you sort of, you sort of started When the local currencies, you know, I have to be honest. is that the customers who the love outcomes to the business. And the product priorities, And it does the same to I mean the numbers are one And so we have the ability to And I think you broke out just yesterday. but the churn is still very low. I listen to the key notes very carefully, to leave and do interviews, And we just connects the dots I mean, and you take the date, And it's going to be a long term game much for coming to the cube. we'll see you tomorrow.
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Karl Mattson, Noname Security | AWS Startup Showcase S2 E4 | Cybersecurity
>>Hello, everyone. Welcome to the cubes presentation of the a startup showcase. This is our season two episode four of the ongoing series covering exciting hot startups from the a AWS ecosystem. And here we talk about cybersecurity. I'm John furrier, your host we're joined by Carl Mattson, CISO, chief information security officer of no name security, keep alumni. We just chatted with you at reinforce a business event. We're here to talk about securing APIs from code to production. Carl, thanks for joining. >>Good to see you again. Thanks for the invitation, John. >>You know, one of the hottest topics right now about APIs is, you know, it's a double edged sword, you know, on one hand, it's the goodness of cloud APIs make the cloud. That's the API first. Now you're starting to see them all over the place. Is APIs everywhere, securing them and manage them. It's really a top conversation at many levels. One, you're gonna have a great API, but if you're gonna manipulate the business logic, that's a problem too. So a lot going on with APIs, they're the underpinnings of the modern enterprise. So take us through your view here. How are you guys looking at this? You want to continue to use APIs, they're critical connective tissue in the cloud, but you also gotta have good plumbing. Where, what do you do? How do you secure that? How do you manage it? How do you lock it down? >>Yeah, so the, the more critical APIs become the more important it becomes to look at the, the API as really a, a, a unique class of assets, because the, the security controls we employ from configuration management and asset management, application security, both testing and, and protection like, like EDR, the, the, the platforms that we use to control our environments. They're, they're, they're poorly suited for APIs. And so >>As the API takes prominence in the organization, it goes from this sort of edge case of, of, of a utility now to like a real, a real crown jewel asset. And we have to have, you know, controls and, and technologies in place and, and, and skilled teams that can really focus in on those controls that are, that are unique to the API, especially necessary when the API is carrying like business critical workloads or sensitive data for customers. So we really have to, to sharpen our tools, so to speak, to, to focus on the API as the centerpiece of a, of an application security program, >>You know, you guys have a comprehensive view. I know the philosophy of the company is rooted in, in, in API life cycle development management runtime. Can you take a minute to explain and give an overview of no name security? And then I wanna jump into specifically the security platform and the capabilities. >>Sure. So we're an API security company just under three years old now. And, and we we've taken a new look at the API, looking at it from a, from a, a full lifecycle perspective. So it, it, isn't new to application security professionals that APIs are, are a software asset that needs to be tested for security, vulnerabilities, security testing prior to moving into production. But the reality is, is the API security exposures that are hitting the news almost every day. A lot of those things have to do with things like runtime errors and misconfigurations or changes made on the fly, cuz APIs are, are changed very rapidly. So in order for us to counter API risks, we have to look at the, the full life cycle from, from the moment the developer begins, coding the source code level through the testing gates, through the, the operational configuration. And then to that really sophisticated piece of looking at the business logic. And, and as you mentioned, the, the business logic of the API is, is unique and can be compromised with, with exploits that, that are specific to an API. So looking at the whole continuum of API controls, that's what we focused on. >>It's interesting, you know, we've had APIs for a while. I mean, I've never heard and seen so much activity now more than ever around APIs and security. Why is it recently we're seeing this conversation increase with specific solutions and why are we seeing more breaches and concerns about security? Because APIs are hardened. I mean, like, what's the big deal. Why now what's the big focus? Why is APIs becoming more in the conversation for CSOs and companies to secure? And why is it a problem? >>Well, take, take APIs that we had, you know, eight, 10 years ago, most of those were, were internally facing APIs. And so there were a lot of elements of the API design that we would not have put in place if we had intended that to be public facing authentication and authorization. That that was, is we kind of get away with a little bit of sloppy hygiene when it's internal to the network. But now that we're exposing those APIs and we're publishing APIs to the world, there's a degree of precision required. So when we, when we put an API out there for public consumption, the stakes are just much higher. The level of precision we need the business criticality, just the operational viability and the integrity of that API has to be precise in a way that really wasn't necessary when the API was sort of a general purpose internal network utility as it was in the past. And then the other, other area of course, is then just the sheer use of a API at the infrastructure layer. So you think about AWS, for example, most of the workloads in the modern cloud, they communicate and talk via API. And so those are even if they're internally facing APIs misconfigurations can occur and they could be public facing, or they could be compromised. And so we wanna look at all, all of the sort of facets of APIs, because now there's so much at stake with getting API security, right. >>You know, this brings up the whole conversation around API to API, and you guys talk about life cycle, right? The full life cycle of an API. Can you take me through that and what you mean by that? Because, you know, some people will say, Hey, APIs are pretty straightforward. You got source code, you can secure it. Code scanning, do a pen test. We're done why the full cycle approach is it because APIs are talking to third parties? Is it because what I mean, what's the reason what, what's the focus, why full life cycle of an API? Why should a company take this approach? >>Sure. So there's, there's really three sort of primary control areas that we look at for, for APIs as like what I call the traditional controls. There would be those to, to test and ensure that the source code itself has as quality or is, is secure. And that can, that can, of course, usually a step one. And that's, that's an important thing to, to do, but let's say let's for the sake of discussion that API that is designed securely is deployed into production, but the production environment in which it's deployed, doesn't protect that API the way that the developer intended. So a great example would be if an API gateway doesn't enforce the authentication policy intended by the developer. And so there we have, there's not the developer's fault. Now we have a misconfiguration in production. And so that's a, that's a type of example also where now a, an attacker can send a sort of a single request to that API without authentication or with, you know, misformed authentication types and, and succeed resulting in data. >>The waft didn't protect against it. It was secure code. And so when we look at the sequence of API controls, they all really have to be in sync because source code is really the first and most important job, but good, good API design and source code doesn't solve all challenges for their production environment. We have to look at the whole life cycle in order to counter the risk IBM's research last year in its X worth survey, estimated that 60% of all API breaches are due to misconfiguration, not to source code design. And so that's really where we have to marry the two of the runtime protection configuration management with the, the, the source code testing and design. >>It's, it's interesting, you know, we've all been around the block, we've seen the early days and you know, it was really great back in the day you sling an API, Hey, you know, Carl, you have an API for that. Oh, sure. I'll bang it out tonight. You know? So, so the, you know, they've gotten better, I'm over simplifying, but you get the idea they've been kind of really cool to work with and connect with systems. It's now plumbing. Okay. So organizations have, are dealing with this, they're dealing with APIs and more of them, how do they know where they stand? Is there like a API discovery capability? What do they do? What does a CSO do? What does a staff do saying, okay, you know what? We don't wanna stop the API movement cuz that's key to the cloud. How do we reign it in? How do we reign in the chaos? What do they do? Is there playbook? What does, how does an organization know exactly where it stands with the state of their APIs? >>Yeah. That, and that's usually where we started a discussion with a, with a customer is, is, is a diagnosis, right? Because when we, when we look at sort of diagnosing what our API risk exposure, the, you know, the, the first critical control is always know your assets and, and that we, we have to discover them. So we, we, we employ usually discovery as the very first step to see the full ecosystem of APIs, whether they're internal, external facing, whether they're routed through a gateway or whether they're routed through a WF, we have to see the full picture and then analyze that API footprint in terms of its network context, it's vulnerabilities, it's configuration qualities so that we can see a picture of where we are now in, in any particular organization, we may find that there's a, a, a, a high quality of source code. >>Perhaps the gaps are in configuration, or we may see the reverse. And so we, we don't necessarily make an assumption about what we'll find, but we know that that observability is really the, the first step in that, in that process is just to really get a firm sort of objective understanding of, of where the APIs are. And, and the really important part about the, the observability to the API inventory is to do it with the context also of the sense of the data types. Because, you know, for example, we see organizations, our own research showed that for organizations over 10,000 employees, the average population of APIs is over 25,000 in each organization, 25,000 AP thousand APIs is an extraordinary amount to, to even contemplate a human understanding of. So we have to fingerprint our APIs. We have to look at the sensitive data types so that we can apply our intellect and our resources towards protecting those APIs, which have, which are carrying sensitive data, or which are carrying critical workloads, because there are a lot of APIs that still remain today, even sort of internally facing utilities, work courses that keep the lights on, but not particularly high risk when it comes to sensitive data. >>So that, that, that triage process of like really honing in on the, on the high risk activity or the high risk APIs that they're carrying sensitive data, and then then sort of risk exposure assessing them and to see where an organization is. That's always the first step, >>You know, it's interesting. I like your approach of having this security platform that gives the security teams, the ability to kinda let the developers do their thing and, and then have this kind of security ops kind of platform to watch and monitor and any potential attacks. So I can see the picture there. I have to ask you though, as a CSO, I mean, what's different now, because back in the old days where API's even on the radar and two, there's a big discussion around software supply chain. This kind of this API is now a new area. As you'd been referring to people, stealing data, things are in transit with APIs. What is the, the big picture, if you had to kind of scope out the magnitude of like the API problem and, and relevance for a fellow CSO, how, how would you have that conversation? You'd be like, Hey, APIs are outta control. You gotta reign it in. Or is it a 10 and a 10? Is it a eight? I mean, yep. Take me through a conversation you're having with security teams or other CSOs around the magnitude of the scoped scoping the problem. >>Yeah. So I, I think of the, the, the API sort of problem space has a lot of echoes to the, to the conversations and the thought processes we were having about public cloud adoption a few years ago. Right. But there was, there were early adopters of public cloud and, and over the course of time, there was sort of a, an acquiescence to public cloud services. And now we have like actually like robust enterprise grade controls available in public cloud. And now we're all racing to get there. If we, if we have anything in the data center left, we're, we're trying to get to the public cloud as fast as possible. And so I think organization by organization, you'll, you'll see a, a, a reminiscent sort of trajectory of, of API utilization, because like an application we're out of gone are the days of the monolithic application, where it's a single, you know, a single website with one code base. >>And I kind of compare that to the data center, this comparison, which is the monolithic application is now sort of being decomposed into microservices and APIs. There are different differences in terms of how far along that decomposition into microservices and organization is. But we definitely see that the, that that trend continues and that applications in the, you know, three to five to 10 year timeframe, they increasingly become only APIs. So that an organization's app development team is almost exclusively creating APIs as, as the, as the output of software development. Whereas there's a, there's a journey to, towards that path that we see. And so, so a security team looking at this problem set, what I, you know, advise for, for a CISO. The looking at this maybe for the first time is to think about this as this is the competency that we, our security teams need to have. That competency may, may be at different degrees of criticality, depending on where that company is in transition. But it's not a, it's not a question of if it's a question of when and how fast do we need to develop this competency in a team because our applications will become almost exclusively APIs over time, just like our infrastructures are on the way to becoming almost exclusively public cloud hosted over time. >>Yeah. I mean, get on the API bus basically is the message like, look it, if you're not on this, you're gonna have a lot of problems. So in a way there's a proactive nature here for security teams at the same time, it's still out there and growing, I mean, the DevOps movement was essentially kind of cavalier, very Maverick oriented, sling APIs around no problem, Linga Franco connecting to other systems and API to an endpoint to another application. That's what it was. And so as it matures, it becomes much more of a, as you say, connective tissue in the cloud native world, this is real. You agree with that obviously? >>Yeah, absolutely. I mean, I think that the, I think that these, these API connections are, are, are the connective tissue of most of what we do right now. Even if we are, are not, you know, presently conscious of it, but they're, they're increasingly gonna become more and more central. So that's, that's, that's a, that's a journey whether, whether the, the focus on API security is to let's say, put the toothpaste back in the tube for something that's already broken, or whether it is preventative or prep preparing for where the organization goes in the future. But both of those, both of those are true. Or both of those are valid reasons to emphasize the investment in API security as a, as a talent processes, technologies all the above. >>Okay. You sold me on I'm the customer for a minute. Okay. And now I'm gonna replay back to you. Hey, Carl, love it. You sold me on this. I'm gonna get out front we're we're in lift and shift mode, but we can see APIs as we start building out our cloud native. And, but I'm really trying to hire a team. I got a skills gap here too. Yep. That's one customer. Yep. The other customers, Hey man, we've been on this train for a while. Kyle. We, we, we feel you, we in DevOps pioneer, we're now scaling out. We got all kinds of sprawl, API sprawl. How do I reign it in? And what do you guys do? What's your answer to those scenarios from a security platform perspective and how does that, what's the value proposition in those scenarios? >>I think the value proposition of what we've done is really to, to lean into the API as the, as the answer key to the problem set. So, you know, whether it's integrating security testing into a code repo, or a C I C D pipeline, we can automate security testing and we can do that very efficiently in, in such a way that one applic when a one API security specialist with the right tools, it ins insulates the organization from having to go out and hire 10 more people, because they've all, all of a sudden have this explosive growth and development. There's so much about API security that can capitalize on automation and capitalize on API integrations. So the API integrations with web application firewalls, with SIM systems, those types of workflows that we can automate really do empower a team to, to use automation to scale and to approach the problem set without needing to go to the, the, sort of the impossible ask of growing these growing teams of people with special skills and, and who aren't available anyways, or they're extremely expensive. So we definitely see ourselves as, as a, as a sort of leaning into the API as, as part of the answer and creating opportunities for automation. >>Yeah. So I got one more kind of customer role play here. I says, I love this. This is a great conversation. You know, there's always the, the person in the room, Carl, hold on, boss. This is gonna complicate everything on the network layer, application changes. There's a lot of risks here. I'm nervous. What's your, how do you guys handle that objection that comes up all the time. You know, the, the person that's always blocking deals like, oh, it's risky implementing no name or this approach. How do you, how do you address the frictionless nature of developers? Wanna try stuff now they wanna get it in and they wanna try things. How do you answer the quote, complication or risk to network and application changes? >>Sure. Two, two really specific answers. The, the first is, is for the developers. We wanna put a API security in their hands because when they can, when they can test and model the security risks on their APIs, while they're developing, like in their IDE and in their code repos, they can iterate through security fixes and bugs like lightning fast. And they, and developers Le really appreciate that. They appreciate having the instant feedback loop within their workspace, within their workbench. So developers love being able to self-service security. And we want to empower developers to, to do that. Self-service rather than tossing code over the fence and waiting two weeks for the security team to test it, then tossing it back with a list of bugs and defects that annoys everybody. It's an inefficient. So >>For the record, just for the record, you guys are self-service to the developers. >>Yeah. Self-service to the developers. And that's really by customer sort of configuration choices. There are configuration choices that have, for example, the security team, establishing policy, establishing boundaries for testing activities that allow the developers to test source code iterate through, you know, defect, fixes, things like that. And then perhaps you establish like a firm control gate that says that, you know, vulnerabilities of, of medium and above are a, have to be remediated prior to that code committing to the next gate. That's the type of control that the security policy owner can can apply, but yes, the developers can self-service service and the, and the security team can set the threshold by which the, the, the, the source code moves through the SDLC. Everybody will. Yep. Exactly. And, and, but we're, we have to, we have to practice that too, because that's a, that's a new way of, of, of the security team and the developers interacting. >>So we, we, we, we have to have patterns that that teams can then adopt procedurally because we aren't, we aren't yet accustomed to having a lot of procedures that work that way. So yeah, we, we have templates, we've got professional services that we want to help those teams get that, that equation, right? Because it it's a, it's a truly win-win situation when you can really stick the landing on getting the developers, the self-service options with the security team, having the confidence level that the controls are employed. And then on, on the network side, by the way, I, I too am mortified of breaking infrastructure and, and which is exactly why, you know, what, what we do architecturally out of band is, is really a, a game changer because there are technologies we can put in, in line, there are disruptors and operational risks that we can incur when we are, where we utilizing a technology that, that can break things, can break business, critical traffic. >>So what we do is we lean into the, the, the sort of the network nodes and the, and the hosts that the organization already has identifying those APIs, creating the behavioral models that really identify misuse in progress, and then automate, blocking, but doing that out of, out of band, that's really important. That's how I feel about our infrastructure. I, I don't want sort of unintended disruption. I want, I want to utilize a platform that's out of band that I can use. That's much more lightweight than, you know, putting another box in, in the network line. Yeah, >>What's interesting is what you're talking about is kind of the new school of thought. And the script has flipped. The old school was solve complexity with more complexity, get in the way, inject some measurements, software agents on the network, get in the way and the developer, Hey, here's a new tool. We agreed in a, in a vacuum, go do this. I think now more than ever, developers are setting the agenda on, on, on the tooling, if it's, and it has to be self-service at our super cloud event that was validated across the board. That if it's self-service, it's gotta be self-service for the developer. Otherwise they won't use it pretty much. >>Oh, well, I couldn't agree more. And the other part too, is like, no matter what business we're in the security business is, is yeah, it has to honor like the, the, the business need for innovation. We have to honor the business need for, for, for speed. And we have to do our best to, to, to empower the, the sort of the strategy and empower the intent that the developers are, are delivering on. And yes, we need to be, we need to be seeking every opportunity to, to lift that developer up and, and give them the tools sort of in the moment we wanna wrap the developer in armor, not wake them down with an anchor. And that's the, that's the thing that we, we want to keep striving towards is, is making that possible for the security team. >>So you guys are very relevant right now. APIs are the favorite environment for hackers was seeing that with breaches and in the headlines every day, I love this comprehensive approach, developer focused op security team enablement, operationally relevant to all, all, all parties. I have to ask you, how do you answer and, and talk about the competition, cuz with the rise of this trend, a lot of more people entering this market, how should a customer decide between no name and everyone else pitch in API security? What's the, is there nuances? Is there differences? How do you compare what's the differentiation? >>Yeah, I think, you know, the, the, the first thing to mention is that, you know, companies that are in the space of API security, we, we have a lot more in common. We probably have differences cause we're focused on the same problems, but there's, there's really two changes that we've made bringing to market an API platform. Number one is to look full lifecycle. So it used to be that you could buy, you know, DAST and SAS software testing tools, no name has API testing in, so, you know, for source code and for pipeline integrations along with then the runtime and posture management, which is really the production network. And so we really do think that we span east west a much broader set of controls for the API. And then the second characteristic is, is architectural fit. Particularly in a runtime production environment, you have to have a solution that does, does not create significant disruptions. >>It doesn't require agent deployment that can maximize the, the, the infrastructure that an organization already has. So we think our, you know, a big advantage for us in, in the production environment is that we can, we can adapt to the contour of the customer. We don't have to have the customer adapt to the contour of our architecture. So that flexibility really serves well, particularly with complex organizations, global organizations or those that have on, you know, data centers and, and, and public cloud and, and multiple varieties. So our ability to sort of adapt to a customer's architecture really makes us sort of like a universal tool for organizations. And we think that's really, you know, bears out in the, in the customers, in the large organizations and enterprises that have adapted us because we can adapt really any condition. >>Yeah. And that's great alignment too, from an execution consumption standpoint, it's gotta be fast with a developer. You gotta be frictionless as much as possible. Good stuff there. I have to ask you Carl, as, as you are a CISO chief information security officer, you know, your peers are out there. They're they're, they got, man there's so much going on around them. They gotta manage the current, protect the future and architect, the next level infrastructure for security. What do you, what do you see out there as a CSO with your peers in the marketplace? You know, practitioners, you know, evaluating companies, evaluating technologies, managing the threat landscape, unlimited surface area, evolving with the edge coming online, what's on their mind. How do you see it? What's your, what's your view there? What's your vision if you were, if you were in the hot seat in a big organization, I mean, obviously you're got a hot seat there with no name, but you're also, you know, you're seeing both sides of the coin at no name, you know, the CISO. So are they the frog and boiling water right now? Or like, like what's going on in their world right now? How would you describe the state of, of the CISO in cyber security? >>Yeah, there's, there's, there's two kind of tactical themes. I think almost every CISO shares the, the, the, the, the first tactical theme is, is I as a CISO. I probably know there's a technology out there to solve a little bit of every problem possible. Like, that's you objectively true. But what I don't wanna do is I don't wanna buy 75 technologies when I could buy 20 platforms or 12 that could solve that problem set. So the first thing I wanna do is as I, I want to communicate what we do from the perspective of, of like a single platform that does multiple things from source code testing, to posture and configuration to runtime defense, because I, a CISO's sensibilities is, is, is, is challenged by having 15 technologies. I really just want a couple to manage because it's complexity that we're managing when we're managing all these technologies. >>Even if something works for a point problem set, I, I don't want another technology to implement and manage. That's, that's just throwing money. Oftentimes at, at suboptimal, you know, we're not getting the results when we just throw tools at a problem. So the, that that platform concept is I think really appealing cuz every CSO is looking to consider, how do I reduce the number of technologies that I have? The second thing is every organization faces the challenge of talent. So what are, what are my options for talent, for mitigating? What is sort of, I, I can't hire enough qualified people at a remotely reasonable price to staff, what I'd like to. So I have to pursue both the utilizing third parties who have expertise in professional services that I can deploy to, to, to, to solve my problems, but also then to employing automation. So, you know, the, a great example would be if I have a team that has a, you know, a five person application security team, and now next year, my applications security or my, my applications team is gonna develop three times the number of, of applications and APIs. >>I can't scale my team by a factor of three, just to meet that demand. I have to pursue automation opportunities. And so we really want to measure the, the, the successes that we can achieve with automation so that a CISO can look at us as, as an answer to complexity rather than as a source of new complexity, because it is true that we're overwhelmed with the options at our disposal. Most of those options create more complexity than they solve for. And, and, you know, I pursue that in, in my practice, which is to, is to figure out how to sort of limit the complexity of what is already very complicated, you know, role and protecting an organization. >>Got it. And when you, when, when the CSO says Carl, what's in it for me with no name, what's the answer, what's the bumper bumper sticker. >>It, it's reducing complexity. It's making a very sophisticated problem. Set, simple to solve for APIs are a, are a class of assets that there's an answer for that answer includes automation and includes professional services. And we can, we can achieve a high degree of sophistication relatively speaking with a low amount of effort. When we look across our security team, this is a, this is a solvable problem space and, and we can do so pretty efficiently. >>Awesome. Well call, thank you so much for showcasing no name. And the last minute we have here, give a quick plug for the company, give a little stats, some factoids that people might be interested in. How big is the company? What are you guys doing enthusiastic about the solution? Share some, yep. Give the plug. >>Sure. We're, we're, we're a company of just about 300 employees now all across the globe, Asia Pacific, north America, Europe, and the middle east, you know, tremendous success with the release of our, of our software testing module, which we call active testing. We have such a variety of ways also to, to sort of test and take Nona for a test drive from sandboxes to POVs and, and some really amazing opportunities to, to show and tell and have the organizations diagnose quickly where, where they are. And so we, we love to, we love to, to, to show off the platform and, and let people take it for a test drive. So, you know, no name, security.com and any, anywhere in the world, you are, we can, we can deploy a, a, a sales engineer who can help show you the platform and, and show you all the things that, that we can, we can offer for the organization. >>Carl, great insight. Thank you again for sharing the stats and talk about the industry and really showcasing some of the key things you guys are doing in the industry for customers. We really appreciate it. Thanks for coming on. >>Thanks John. Appreciate it. >>Okay. That's the, this is the ADBU startup showcase. John fur, your host season two, episode four of this ongoing series covering the exciting new growing startups from the AWS ecosystem in cybersecurity. Thanks for watching.
SUMMARY :
We just chatted with you at reinforce a business event. Good to see you again. You know, one of the hottest topics right now about APIs is, you know, because the, the security controls we employ from configuration management and asset As the API takes prominence in the organization, it goes from this sort of edge case of, I know the philosophy of the company is rooted in, is the API security exposures that are hitting the news almost every day. Why is APIs becoming more in the conversation for CSOs and companies to Well, take, take APIs that we had, you know, eight, 10 years ago, most of those Because, you know, some people will say, Hey, APIs are pretty straightforward. And so there we have, there's not the developer's fault. And so that's really where we have to marry the two of the runtime protection configuration management with So, so the, you know, they've gotten better, I'm over simplifying, the, you know, the, the first critical control is always know your assets and, and that we, the observability to the API inventory is to do it with the context also of the sense of the data That's always the first step, I have to ask you though, as a CSO, I mean, are the days of the monolithic application, where it's a single, you know, a single website with And I kind of compare that to the data center, this comparison, which is the monolithic application is now sort the same time, it's still out there and growing, I mean, the DevOps movement was essentially kind of are not, you know, presently conscious of it, but they're, And what do you guys So the API integrations with web application firewalls, How do you answer the quote, complication or risk to network and application changes? The, the first is, is for the developers. that allow the developers to test source code iterate through, on getting the developers, the self-service options with the security team, than, you know, putting another box in, in the network line. And the script has flipped. And the other part too, and, and talk about the competition, cuz with the rise of this trend, a lot of more people entering Yeah, I think, you know, the, the, the first thing to mention is that, you know, companies that are in the space So we think our, you know, a big advantage for us in, in the production environment is I have to ask you Carl, So the first thing I wanna do is as I, I want to communicate what we do from you know, the, a great example would be if I have a team that has a, you know, of limit the complexity of what is already very complicated, you know, role and protecting And when you, when, when the CSO says Carl, what's in it for me with no name, And we can, we can achieve a high degree of And the last minute we have here, Asia Pacific, north America, Europe, and the middle east, you know, some of the key things you guys are doing in the industry for customers. the AWS ecosystem in cybersecurity.
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Mohit Aron & Sanjay Poonen, Cohesity | Supercloud22
>>Hello. Welcome back to our super cloud 22 event. I'm John F host the cue with my co-host Dave ante. Extracting the signal from noise. We're proud to have two amazing cube alumnis here. We got Sanja Putin. Who's now the CEO of cohesive the emo Aaron who's the CTO. Co-founder also former CEO Cub alumni. The father of hyper-converged welcome back to the cube I endorsed the >>Cloud. Absolutely. Is the father. Great >>To see you guys. Thank thanks for coming on and perfect timing. The new job taking over that. The helm Mo it at cohesive big news, but part of super cloud, we wanna dig into it. Thanks for coming on. >>Thank you for having >>Us here. So first of all, we'll get into super before we get into the Supercloud. I want to just get the thoughts on the move Sanjay. We've been following your career since 2010. You've been a cube alumni from that point, we followed that your career. Why cohesive? Why now? >>Yeah, John David, thank you first and all for having us here, and it's great to be at your event. You know, when I left VMware last year, I took some time off just really primarily. I hadn't had a sabbatical in probably 18 years. I joined two boards, Phillips and sneak, and then, you know, started just invest and help entrepreneurs. Most of them were, you know, Indian Americans like me who were had great tech, were looking for the kind of go to market connections. And it was just a wonderful year to just de to unwind a bit. And along the, the way came CEO calls. And I'd asked myself, the question is the tech the best in the industry? Could you see value creation that was signi significant and you know, three, four months ago, Mohit and Carl Eschenbach and a few of the board members of cohesive called me and walk me through Mo's decision, which he'll talk about in a second. And we spent the last few months getting to know him, and he's everything you describe. He's not just the father of hyperconverge. And he wrote the Google file system, wicked smart, built a tech platform better than that second time. But we had to really kind of walk through the chemistry between us, which we did in long walks in, in, you know, discrete places so that people wouldn't find us in a Starbucks and start gossiping. So >>Why Sanjay? There you go. >>Actually, I should say it's a combination of two different decisions. The first one was to, for me to take a different role and I run the company as a CEO for, for nine years. And, you know, as a, as a technologist, I always like, you know, going deep into technology at the same time, the CEO duties require a lot of breadth, right? You're talking to customers, you're talking to partners, you're doing so much. And with the way we've been growing the with, you know, we've been fortunate, it was becoming hard to balance both. It's really also not fair to the company. Yeah. So I opted to do the depth job, you know, be the visionary, be the technologist. And that was the first decision to bring a CEO, a great CEO from outside. >>And I saw your video on the site. You said it was your decision. Yes. Go ahead. I have to ask you, cuz this is a real big transition for founders and you know, I have founder artists cuz everyone, you know, calls me that. But being the founder of a company, it's always hard to let go. I mean nine years as CEO, it's not like you had a, you had a great run. So this was it timing for you? Was it, was it a structural shift, like at super cloud, we're talking about a major shift that's happening right now in the industry. Was it a balance issue? Was it more if you wanted to get back in and in the tech >>Look, I, I also wanna answer, you know, why Sanja, but, but I'll address your question first. I always put the company first what's right for the company. Is it for me to start get stuck the co seat and try to juggle this depth and Brad simultaneously. I mean, I can stroke my ego a little bit there, but it's not good for the company. What's best for the company. You know, I'm a technologist. How about I oversee the technology part in partnership with so many great people I have in the company and I bring someone kick ass to be the CEO. And so then that was the second decision. Why Sanja when Sanjay, you know, is a very well known figure. He's managed billions of dollars of business in VMware. You know, been there, done that has, you know, some of the biggest, you know, people in the industry on his speed dial, you know, we were really fortunate to have someone like that, come in and accept the role of the CEO of cohesive. I think we can take the company to new Heights and I'm looking forward to my partnership with, with Sanja on this. >>It it's we, we called it the splash brothers and >>The, >>In the vernacular. It doesn't matter who gets the ball, whether it's step clay, we shoot. And I think if you look at some of the great partnerships, whether it was gates bomber, there, plenty of history of this, where a founder and a someone who was, it has to be complimentary skills. If I was a technologist myself and wanted to code we'd clash. Yeah. But I think this was really a match me in heaven because he, he can, I want him to keep innovating and building the best platform for today in the future. And our customers tell one customer told me, this is the best tech they've seen since VMware, 20 years ago, AWS, 10 years ago. And most recently this was a global 100 big customers. So I feel like this combination, now we have to show that it works. It's, you know, it's been three, four months. My getting to know him, you know, I'm day eight on the job, but I'm loving it. >>Well, it's a sluman model too. It's more modern example. You saw, he did it with Fred Ludy at service now. Yes. And, and of course at, at snowflake, yeah. And his book, you read his book. I dunno if you've read his book, amp it up, but app it up. And he says, I always you'll love this. Give great deference to the founder. Always show great respect. Right. And for good reason. So >>In fact, I mean you could talk to him, you actually met to >>Frank. I actually, you know, a month or so back, I actually had dinner with him in his ranch in Moana. And I posed the question. There was a number of CEOs that went there and I posed him the question. So Frank, you know, many of us, we grow being deaf guys, you know? And eventually when we take on the home of our CEO, we have to do breadth. How do you do it? And he's like, well, let me tell you, I was never a death guy. I'm a breath guy. >>I'm like, >>That's my answer. Yeah. >>So, so I >>Want the short story. So the day I got the job, I, I got a text from Frank and I said, what's your advice the first time CEO, three words, amp it up, >>Amp it up. Right? Yeah. >>And so you're always on brand, man. >>So you're an amazing operator. You've proven that time and time again at SAP, VMware, et cetera, you feel like now you, you, you wanna do both of those skills. You got the board and you got the operations cuz you look, you know, look at sloop when he's got Scarelli wherever he goes, he brings Scarelli with him as sort of the operator. How, how do you, how are you thinking >>About that? I mean it's early days, but yeah. Yeah. Small. I mean I've, you know, when I was, you know, it was 35,000 people at VMware, 80, 90,000 people at SAP, a really good run. The SAP run was 10 to 20 billion innovative products, especially in analytics and VMware six to 12 end user computing cloud. So I learned a lot. I think the company, you know, being about 2000 employees plus not to mayor tomorrow, but over the course next year I can meet everybody. Right? So first off the executive team, 10 of us, we're, we're building more and more cohesiveness if I could use that word between us, which is great, the next, you know, layers of VPs and every manager, I think that's possible. So I I'm a people person and a customer person. So I think when you take that sort of extroverted mindset, we'll bring energy to the workforce to, to retain the best and then recruit the best. >>And you know, even just the week we, we were announced that this announcement happened. Our website traffic went through the roof, the highest it's ever been, lots of resumes coming in. So, and then lots of customer engagement. So I think we'll take this, but I, I feel very good about the possibilities, because see, for me, I didn't wanna walk into the company to a company where the technology risk was high. Okay. I feel like that I can go to bed at night and the technology risk is low. This guy's gonna run a machine at the current and the future. And I'm hearing that from customers. Now, what I gotta do is get the, the amp it up part on the go to market. I know a little thing or too about >>That. You've got that down. I think the partnership is really key here. And again, nine use the CEO and then Sanja points to our super cloud trend that we've been looking at, which is there's another wave happening. There's a structural change in real time happening now, cloud one was done. We saw that transition, AWS cloud native now cloud native with an kind of operating system kind of vibe going on with on-premise hybrid edge. People say multi-cloud, but we're looking at this as an opportunity for companies like cohesive to go to the next level. So I gotta ask you guys, what do you see as structural change right now in the industry? That's disruptive. People are using cloud and scale and data to refactor their business models, change modern cases with cloud native. How are you guys looking at this next structural change that's happening right now? Yeah, >>I'll take that. So, so I'll start by saying that. Number one, data is the new oil and number two data is exploding, right? Every year data just grows like crazy managing data is becoming harder and harder. You mentioned some of those, right? There's so many cloud options available. Cloud one different vendors have different clouds. There is still on-prem there's edge infrastructure. And the number one problem that happens is our data is getting fragmented all over the place and managing so many fragments of data is getting harder and harder even within a cloud or within on-prem or within edge data is fragmented. Right? Number two, I think the hackers out there have realized that, you know, to make money, it's no longer necessary to Rob banks. They can actually see steal the data. So ransomware attacks on the rise it's become a boardroom level discussion. They say there's a ransomware attack happening every 11 seconds or so. Right? So protecting your data has become very important security data. Security has become very important. Compliance is important, right? So people are looking for data management solutions, the next gen data management platform that can really provide all this stuff. And that's what cohesive is about. >>What's the difference between data management and backup. Explain that >>Backup is just an entry point. That's one use case. I wanna draw an analogy. Let's draw an analogy to my former company, Google right? Google started by doing Google search, but is Google really just a search engine. They've built a platform that can do multiple things. You know, they might have started with search, but then they went down to roll out Google maps and Gmail and YouTube and so many other things on that platform. So similarly backups might be just the first use case, but it's really about that platform on which you can do more with the data that's next gen data management. >>But, but you am, I correct. You don't consider yourself a security company. One of your competitors is actually pivoting and in positioning themselves as a security company, I've always felt like data management, backup and recovery data protection is an adjacency to security, but those two worlds are coming together. How do you see >>It? Yeah. The way I see it is that security is part of data management. You start maybe by backing with data, but then you secure it and then you do more with that data. If you're only doing security, then you're just securing the data. You, you gotta do more with the data. So data management is much bigger. So >>It's a security is a subset of data. I mean, there you go. Big TA Sanjay. >>Well, I mean I've, and I, I, I I'd agree. And I actually, we don't get into that debate. You know, I've told the company, listen, we'll figure that out. Cuz who cares about the positioning at the bottom? My email, I say we are data management and data security company. Okay. Now what's the best word that describes three nouns, which I think we're gonna do management security and analytics. Okay. He showed me a beautiful diagram, went to his home in the course of one of these, you know, discrete conversations. And this was, I mean, he's done this before. Many, if you watch on YouTube, he showed me a picture of an ice big iceberg. And he said, listen, you know, if you look at companies like snowflake and data bricks, they're doing the management security and mostly analytics of data. That's the top of the iceberg, the stuff you see. >>But a lot of the stuff that's get backed archive is the bottom of the iceberg that you don't see. And you try to, if you try to ask a question on age data, the it guy will say, get a ticket. I'll come back with three days. I'll UNIV the data rehydrate and then you'll put it into a database. And you can think now imagine that you could do live searches analytics on, on age data that's analytics. So I think the management, the security, the analytics of, you know, if you wanna call it secondary data or backed up data or data, that's not hot and live warm, colder is a huge opportunity. Now, what do you wanna call one phrase that describes all of it. Do you call that superpower management security? Okay, whatever you wanna call it. I view it as saying, listen, let's build a platform. >>Some people call Google, a search company. People, some people call Google and information company and we just have to go and pursue every CIO and every CSO that has a management and a security and do course analytics problem. And that's what we're doing. And when I talk to the, you know, I didn't talk to all the 3000 customers, but the biggest customers and I was doing diligence. They're like this thing has got enormous potential. Okay. And we just have to now go focus, get every fortune 1000 company to pick us because this problem, even the first use case you talk back up is a little bit like, you know, razor blades and soap you've needed. You needed it 30 years ago and you'll need it for 30 years. It's just that the tools that were built in the last generation that were companies formed in 1990s, one of them I worked for years ago are aids are not built for the cloud. So I think this is a tremendous opportunity where many of those, those, those nos management security analytics will become part of what we do. And we'll come up with the right phrase for what the companies and do course >>Sanjay. So ma and Sanja. So given that given that's this Google transition, I like that example search was a data problem. They got sequenced to a broader market opportunity. What super cloud we trying to tease out is what does that change over from a data standpoint, cuz now the operating environments change has become more complex and the enterprises are savvy. Developers are savvy. Now they want, they want SAS solutions. They want freemium and expanding. They're gonna drive the operations agenda with DevOps. So what is the complexity that needs to be abstracted away? How do you see that moment? Because this is what people are talking about. They're saying security's built in, driven by developers. Developers are driving operations behavior. So what is the shift? Where do you guys see this new? Yeah. Expansive for cohesive. How do you fit into super cloud? >>So let me build up from that entry point. Maybe back up to what you're saying is the super cloud, right? Let me draw that journey. So let's say the legacy players are just doing backups. How, how sad is it that you have one silo sitting there just for peace of mind as an insurance policy and you do nothing with the data. If you have to do something with the data, you have to build another silo, you have to build another copy. You have to manage it separately. Right. So clearly that's a little bit brain damaged. Right. So, okay. So now you take a little bit of, you know, newer vendors who may take that backup platform and do a little bit more with that. Maybe they provide security, but your problem still remains. How do you do more with the data? How do you do some analytics? >>Like he's saying, right. How do you test development on that? How do you migrate the data to the cloud? How do you manage it? The data at scale? How do you do you provide a unified experience across, across multiple cloud, which you're calling the super cloud. That's where cohesive goes. So what we do, we provide a platform, right? We have tentacles in on-prem in each of the clouds. And on top of that, it looks like one platform that you manage. We have a single control plane, a UI. If you may, a single pin of glass, if, if you may, that our customers can use to manage all of it. And now it looks, starts looking like one platform. You mentioned Google, do you, when you go to, you know, kind Google search or a URL, do you really care? What happens behind the scenes mean behind the scenes? Google's built a platform that spans the whole world. No, >>But it's interesting. What's behind the scenes. It's a beautiful now. And I would say, listen, one other thing to pull on Dave, on the security part, I saw a lot of vendors this day in this space, white washing a security message on top of backup. Okay. And CSO, see through that, they'll offer warranties and guarantees or whatever, have you of X million dollars with a lot of caveats, which will never paid because it's like escape clause here. We won't pay it. Yeah. And, and what people really want is a scalable solution that works. And you know, we can match every warranty that's easy. And what I heard was this was the most scalable solution at scale. And that's why you have to approach this with a Google type mindset. I love the fact that every time you listen to sun pitch, I would, what, what I like about him, the most common word to use is scale. >>We do things at scale. So I found that him and AUR and some of the early Google people who come into the company had thought about scale. And, and even me it's like day eight. I found even the non-tech pieces of it. The processes that, you know, these guys are built for simple things in some cases were better than some of the things I saw are bigger companies I'd been used to. So we just have to continue, you know, building a scale platform with the enterprise. And then our cloud product is gonna be the simple solution for the masses. And my view of the world is there's 5,000 big companies and 5 million small companies we'll push the 5 million small companies as the cloud. Okay. Amazon's an investor in the company. AWS is a big partner. We'll talk about I'm sure knowing John's interest in that area, but that's a cloud play and that's gonna go to the cloud really fast. You not build you're in the marketplace, you're in the marketplace. I mean, maybe talk about the history of the Amazon relationship investing and all that. >>Yeah, absolutely. So in two years back late 2020, we, you know, in collaboration with AWS who also by the way is an investor now. And in cohesive, we rolled out what we call data management as a service. It's our SaaS service where we run our software in the cloud. And literally all customers have to do is just go there and sign on, right? They don't have to manage any infrastructure and stuff. What's nice is they can then combine that with, you know, software that they might have bought from cohesive. And it still looks like one platform. So what I'm trying to say is that they get a choice of the, of the way they wanna consume our software. They can consume it as a SAS service in the cloud. They can buy our software, manage it themselves, offload it to a partner on premises or what have you. But it still looks like that one platform, what you're calling a Supercloud >>Yeah. And developers are saying, they want the bag of Legos to compose their solutions. That's the Nirvana they want to get there. So that's, it has to look the same. >>Well, what is it? What we're calling a Superlo can we, can we test that for a second? So data management and service could span AWS and on-prem with the identical experience. So I guess I would call that a Supercloud I presume it's not gonna through AWS span multiple clouds, but, but >>Why not? >>Well, well interesting cuz we had this, I mean, so, okay. So we could in the future, it doesn't today. Well, >>David enough kind of pause for a second. Everything that we do there, if we do it will be customer driven. So there might be some customers I'll give you one Walmart that may want to store the data in a non AWS cloud risk cuz they're competitors. Right. So, but the control plane could still be in, in, in the way we built it, but the data might be stored somewhere else. >>What about, what about a on-prem customer? Who says, Hey, I, I like cohesive. I've now got multiple clouds. I want the identical experience across clouds. Yeah. Okay. So, so can you do that today? How do you do that today? Can we talk >>About that? Yeah. So basically think roughly about the split between the data plane and the control plane, the data plane is, you know, our cohesive clusters that could be sitting on premises that could be sitting in multiple data centers or you can run an instance of that cluster in the cloud, whichever cloud you choose. Right. That's what he was referring to as the data plane. So collectively all these clusters from the data plane, right? They stored the data, but it can all be managed using the control plane. So you still get that single image, the single experience across all clouds. And by the way, the, the, the, the cloud vendor does actually benefit because here's a customer. He mentioned a customer that may not wanna go to AWS, but when they get the data plane on a different cloud, whether it's Azure, whether it's the Google cloud, they then get data management services. Maybe they're able to replicate the data over to AWS. So AWS also gains. >>And your deployment model is you instantiate the cohesive stack on each of the regions and clouds, is that correct? And you building essentially, >>It all happens behind the scenes. That's right. You know, just like Google probably has their tentacles all over the world. We will instantiate and then make it all look like one platform. >>I mean, you should really think it's like a human body, right? The control planes, the head. Okay. And that controls everything. The data plane is large because it's a lot of the data, right? It's the rest of the body, that data plane could be wherever you want it to be. Traditionally, the part the old days was tape. Then you got disk. Now you got multiple clouds. So that's the way we think about it. And there on that piece of it will be neutral, right? We should be multi-cloud to the data plane being every single place. Cause it's customer demand. Where do you want your store data? Air gapped. On-prem no problem. We'll work with Dell. Okay. You wanna be in a particular cloud, AWS we'll work then optimized with S3 and glacier. So this is where I think the, the path to a multi-cloud or Supercloud is to be customer driven, but the control plane sits in Amazon. So >>We're blessed to have a number of, you know, technical geniuses in here. So earlier we were speaking to Ben wa deja VI, and what they do is different. They don't instantiate an individual, you know, regions. What they do is of a single global. Is there a, is there an advantage of doing it the way the cohesive does it in terms of simplicity or how do you see that? Is that a future direction for you from a technology standpoint? What are the trade offs there? >>So you want to be where the data is when you said single global, I take it that they run somewhere and the data has to go there. And in this day age, correct >>Said that. He said, you gotta move that in this >>Day and >>Age query that's, you know, across regions, look >>In this day and age with the way the data is growing, the way it is, it's hard to move around the data. It's much easier to move around the competition. And in these instances, what have you, so let the data be where it is and you manage it right there. >>So that's the advantage of instantiating in multiple regions. As you don't have to move the >>Data cost, we have the philosophy we call it. Let's bring the, the computation to the data rather than the data to >>The competition and the same security model, same governance model, same. How do you, how do you federate that? >>So it's all based on policies. You know, this overarching platform controlled by, by the control plane, you just, our customers just put in the policies and then the underlying nuts and bolts just take care >>Of, you know, it's when I first heard and start, I started watching some of his old videos, ACE really like hyperconverged brought to secondary storage. In fact, he said, oh yeah, that's great. You got it. Because I first called this idea, hyperconverged secondary storage, because the idea of him inventing hyperconverge was bringing compute to storage. It had never been done. I mean, you had the kind of big VC stuff, but these guys were the first to bring that hyperconverge at, at Nutanix. So I think this is that same idea of bringing computer storage, but now applied not to the warm data, but to the rest of the data, including a >>Lot of, what about developers? What's, what's your relationship with developers? >>Maybe you talk about the marketplace and everything >>He's yeah. And I'm, I'm curious as to do you have a PAs layer, what we call super PAs layer to create an identical developer experience across your Supercloud. I'm gonna my >>Term. So we want our customers not just to benefit from the software that we write. We also want them to benefit from, you know, software that's written by developers by third party people and so on and so forth. So we also support a marketplace on the platform where you can download apps from third party developers and run them on this platform. There's a, a number of successful apps. There's one, you know, look like I said, our entry point might be backups, but even when backups, we don't do everything. Look, for instance, we don't backup mainframes. There is a, a company we partner with, you know, and their software can run in our marketplace. And it's actually used by many, many of our financial customers. So our customers don't get, just get the benefit of what we build, but they also get the benefit of what third parties build. Another analogy I like to draw. You can tell. And front of analogy is I drew an analogy to hyperscale is like Google. Yeah. The second analogy I like to draw is that to a simple smartphone, right? A smartphone starts off by being a great phone. But beyond that, it's also a GPS player. It's a, it's a, it's a music player. It's a camera, it's a flashlight. And it also has a marketplace from where you can download apps and extend the power of that platform. >>Is that a, can we think of that as a PAs layer or no? Is it really not? You can, okay. You can say, is it purpose built for what you're the problem that you're trying to solve? >>So we, we just built APIs. Yeah. Right. We have an SDK that developers can use. And through those APIs, they get to leverage the underlying services that exist on the platform. And now developers can use that to take advantage of all that stuff. >>And it was, that was a key factor for me too. Cause I, what I, you know, I've studied all the six, seven players that sort of so-called leaders. Nobody had a developer ecosystem, nobody. Right? The old folks were built for the hardware era, but anyones were built for the cloud to it didn't have any partners were building on their platform. So I felt for me listen, and that the example of, you know, model nine rights, the name of the company that does back up. So there's, there's companies that are built on and there's a number of others. So our goal is to have a big tent, David, to everybody in the ecosystem to partner with us, to build on this platform. And, and that may take over time, but that's the way we're build >>It. And you have a metadata layer too, that has the intelligence >>To correct. It's all abstract. That that's right. So it's a combination of data and metadata. We have lots of metadata that keeps track of where the data is. You know, it allows you to index the data you can do quick searches. You can actually, you, we talking about the control plan from that >>Tracing, >>You can inject a search that'll through search throughout your multi-cloud environment, right? The super cloud that you call it. We have all that, all that goodness sounds >>Like a Supercloud John. >>Yeah. I mean, data tracing involved can trace the data lineage. >>You, you can trace the data lineage. So we, you know, provide, you know, compliance and stuff. So you can, >>All right. So my final question to wrap up, we guys, first of all, thanks for coming on. I know you're super busy, San Jose. We, we know what you're gonna do. You're gonna amp it up and, you know, knock all your numbers out. Think you always do. But what I'm interested in, what you're gonna jump into, cuz now you're gonna have the creative license to jump in to the product, the platform there has to be the next level in your mind. Can you share your thoughts on where this goes next? Love the control plane, separate out from the data plane. I think that plays well for super. How >>Much time do you have John? This guy's got, he's got a wealth. Ditis keep >>Going. Mark. Give us the most important thing you're gonna focus on. That kind of brings the super cloud and vision together. >>Yeah. Right away. I'm gonna, perhaps I, I can ion into two things. The first one is I like to call it building the, the machine, the system, right. Just to draw an analogy. Look, I draw an analogy to the us traffic system. People from all walks of life, rich, poor Democrats, Republicans, you know, different states. They all work in the, the traffic system and we drive well, right. It's a system that just works. Whereas in some other countries, you know, the system doesn't work. >>We know, >>We know a few of those. >>It's not about works. It's not about the people. It's the same people who would go from here to those countries and, and not dry. Well, so it's all about the system. So the first thing I, I have my sights on is to really strengthen the system that we have in our research development to make it a machine. I mean, it functions quite well even today, but wanna take it to the next level. Right. So that I wanna get to a point where innovation just happens in the grassroots. And it just, just like >>We automations scale optic brings all, >>Just happens without anyone overseeing it. Anyone there's no single point of bottleneck. I don't have to go take any diving catches or have you, there are people just working, you know, in a decentralized fashion and innovation just happens. Yeah. The second thing I work on of course is, you know, my heart and soul is in, you know, driving the vision, you know, the next level. And that of course is part of it. So those are the two things >>We heard from all day in our super cloud event that there's a need for an, an operating system. Yeah. Whether that's defacto standard or open. Correct. Do you see a consortium around the corner potentially to bring people together so that things could work together? Cuz there really isn't no stand there. Isn't a standards bodies. Now we have great hyperscale growth. We have on-prem we got the super cloud thing happening >>And it's a, it's kind of like what is an operating system? Operating system exposes some APIs that the applications can then use. And if you think about what we've been trying to do with the marketplace, right, we've built a huge platform and that platform is exposed through APIs. That third party developers can use. Right? And even we, when we, you know, built more and more services on top, you know, we rolled our D as we rolled out, backup as a service and a ready for thing security as a service governance, as a service, they're using those APIs. So we are building a distributor, putting systems of sorts. >>Well, congratulations on a great journey. Sanja. Congratulations on taking the hem. Thank you've got ball control. Now you're gonna be calling the ball cohesive as they say, it's, >>It's a team. It's, you know, I think I like that African phrase. If you want to go fast, you go alone. If you wanna go far, you go together. So I've always operated with the best deal. I'm so fortunate. This is to me like a dream come true because I always thought I wanted to work with a technologist that frees me up to do what I like. I mean, I started as an engineer, but that's not what I am today. Right? Yeah. So I do understand the product and this category I think is right for disruption. So I feel excited, you know, it's changing growing. Yeah. No. And it's a, it requires innovation with a cloud scale mindset and you guys have been great friends through the years. >>We'll be, we'll be watching you. >>I think it's not only disruption. It's creation. Yeah. There's a lot of white space that just hasn't been created yet. >>You're gonna have to, and you know, the proof, isn't the pudding. Yeah. You already have five of the biggest 10 financial institutions in the us and our customers. 25% of the fortune 500 users, us two of the biggest five pharmaceutical companies in the world use us. Probably, you know, some of the biggest companies, you know, the cars you have, you know, out there probably are customers. So it's already happening. >>I know you got an IPO filed confidentially. I know you can't talk numbers, but I can tell by your confidence, you're feeling good right now we are >>Feeling >>Good. Yeah. One day, one week, one month at a time. I mean, you just, you know, I like the, you know, Jeff Bezos, Andy jazzy expression, which is, it's always day one, you know, just because you've had success, even, you know, if, if a and when an IPO O makes sense, you just have to stay humble and hungry because you realize, okay, we've had a lot of success in the fortune 1000, but there's a lot of white space that hasn't picked USS yet. So let's go, yeah, there's lots of midmarket account >>Product opportunities are still, >>You know, I just stay humble and hungry and if you've got the team and then, you know, I'm really gonna be working also in the ecosystem. I think there's a lot of very good partners. So lots of ideas brew through >>The head. Okay. Well, thank you so much for coming on our super cloud event and, and, and also doubling up on the news of the new appointment and congratulations on the success guys. Coverage super cloud 22, I'm sure. Dave ante, thanks for watching. Stay tuned for more segments after this break.
SUMMARY :
Who's now the CEO of cohesive the emo Aaron who's the CTO. Is the father. To see you guys. So first of all, we'll get into super before we get into the Supercloud. Most of them were, you know, There you go. So I opted to do the depth job, you know, be the visionary, cuz this is a real big transition for founders and you know, I have founder artists cuz everyone, some of the biggest, you know, people in the industry on his speed dial, you And I think if you look at And his book, you read his book. So Frank, you know, many of us, we grow being Yeah. So the day I got the job, I, I got a text from Frank and I said, Yeah. You got the board and you got the operations cuz you look, you know, look at sloop when he's got Scarelli wherever he goes, I think the company, you know, being about 2000 employees And you know, even just the week we, we were announced that this announcement happened. So I gotta ask you guys, what do you see as structural change right now in the industry? Number two, I think the hackers out there have realized that, you know, What's the difference between data management and backup. just the first use case, but it's really about that platform on which you can How do you see You start maybe by backing with data, but then you secure it and then you do more with that data. I mean, there you go. And he said, listen, you know, if you look at companies like snowflake and data bricks, the analytics of, you know, if you wanna call it secondary data or backed up data or data, you know, I didn't talk to all the 3000 customers, but the biggest customers and I was doing diligence. How do you see that moment? So now you take a little bit of, And on top of that, it looks like one platform that you I love the fact that every time you have to continue, you know, building a scale platform with the enterprise. we, you know, in collaboration with AWS who also by the way is an investor So that's, it has to look the same. So I guess I would call that a Supercloud So we could in the future, So there might be some customers I'll give you one Walmart that may want to store the data in a non How do you do that today? the data plane is, you know, our cohesive clusters that could be sitting on premises that could be sitting It all happens behind the scenes. So that's the way we think about it. We're blessed to have a number of, you know, technical geniuses in here. So you want to be where the data is when you said single global, He said, you gotta move that in this so let the data be where it is and you manage it right there. So that's the advantage of instantiating in multiple regions. to the data rather than the data to The competition and the same security model, same governance model, same. by the control plane, you just, our customers just put in the policies and then the underlying nuts and bolts just I mean, you had the kind of big VC stuff, but these guys were the first to bring layer to create an identical developer experience across your Supercloud. So we also support a marketplace on the platform where you can download apps from Is that a, can we think of that as a PAs layer or no? And through those APIs, they get to leverage the underlying services that So I felt for me listen, and that the example of, you know, model nine rights, You know, it allows you to index the data you can do quick searches. The super cloud that you call it. So we, you know, provide, you know, compliance and stuff. You're gonna amp it up and, you know, knock all your numbers out. Much time do you have John? That kind of brings the super cloud and vision together. you know, the system doesn't work. I have my sights on is to really strengthen the system that we have in our research you know, driving the vision, you know, the next level. Do you see a consortium around the corner potentially to bring people together so that things could work together? And even we, when we, you know, built more and more services on top, you know, Congratulations on taking the hem. So I feel excited, you know, it's changing growing. I think it's not only disruption. Probably, you know, some of the biggest companies, you know, the cars you have, you know, I know you can't talk numbers, but I can tell by your confidence, I mean, you just, you know, I like the, you know, you know, I'm really gonna be working also in the ecosystem. the news of the new appointment and congratulations on the success guys.
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Karl Mattson, Noname Security | AWS re:Inforce 2022
>>Hello, Ron. Welcome to AWS reinforce here. Live in Boston, Massachusetts. I'm John feer, host of the cube. We're here at Carl Matson. CSO at no name security. That's right, no name security, no name securities, also a featured partner at season two, episode four of our upcoming eightish startup showcase security themed event happening in the end of August. Look for that at this URL, AWS startups.com, but we're here at reinforc Carl. Thanks for joining me today. Good to see >>You. Thank you for having us, John. >>So this show security, it's not as packed as the eight of us summit was in New York. That just happened two weeks ago, 19,000 people here, more focused crowd. Lot at stake operations are under pressure. The security teams are under a lot of pressure as apps drive more and more cloud native goodness. As we say, the gen outta the bottle, people want more cloud native apps. Absolutely. That's put a lot of pressure on the ops teams and the security teams. That's the core theme here. How do you see it happening? How do you see this unfolding? Do you agree with that? And how would you describe today's event? >>Well, I think you're, you're spot on. I think the, the future of it is increasingly becoming the story of developers and APIs becoming the hero, the hero of digital transformation, the hero of public cloud adoption. And so this is really becoming much more of a developer-centric discussion about where we're moving our applications and, and where they're hosted, but also how they're designed. And so there's a lot of energy around that right now around focusing security capabilities that really appeal to the sensibilities and the needs of, of modern applications. >>I want to get to know name security a second, and let you explain what you guys do. Then I'll have a few good questions for you to kind of unpack that. But the thing about the structural change that's happened with cloud computing is kind of, and kind of in the past now, DevOps cloud scale, large scale data, the rise of the super cloud companies like snowflake capital, one there's examples of companies that don't even have CapEx investments building on the cloud. And in a way, our, the success of DevOps has created another sea of problems and opportunities that is more complexity as the benefits of DevOps and open source, continue to rise, agile applications that have value can be quantified. There's no doubt with the pandemic that's value there. Yeah. Now you have the collateral damage of success, a new opportunity to abstract away, more complexity to go to the next level. Yep. This is a big industry thing. What are the key opportunities and areas as this new environment, cuz that's the structural change happening now? Yep. What's the key dynamics right now. That's driving this new innovation and what are some of those problem areas that are gonna be abstracted away that you see? >>Well, the, the first thing I I'd suggest is is to, to lean into those structural changes and take advantage of them where they become an advantage for governance, security risk. A perfect example is automation. So what we have in microservices, applications and cloud infrastructures and new workloads like snowflake is we have workloads that want to talk, they want to be interoperated with. And because of that, we can develop new capabilities that take advantage of those of those capabilities. And, and so we want to have on our, on our security teams in particular is we wanna have the talent and the tools that are leaning into and capitalizing on exactly those strengths of, of the underlying capabilities that you're securing rather than to counter that trend, that the, the security professional needs to get ahead of it and, and be a part of that discussion with the developers and the infrastructure teams. >>And, and again, the tructure exchange could kill you too as well. I mean, some benefits, you know, data's the new oil, but end of the day it could be a problematic thing. Sure. All right. So let's get that. No names talk about the company. What you guys do, you have an interesting approach, heavily funded, good success, good buzz. What's going on with the company? Give the quick overview. >>Well, we're a company that's just under three years old and, and what APIs go back, of course, a, a decade or more. We've all been using APIs for a long time, but what's really shifted over the last couple of years is the, is the transition of, of applications and especially business critical processes to now writing on top of public facing APIs where API used to be the behind the scenes interconnection between systems. Now those APIs are exposed to their public facing. And so what we focus on as a company is looking at that API as a, as a software endpoint, just like any other endpoint in our environments that we're historically used to. That's an endpoint that needs full life cycle protection. It needs to be designed well secure coding standards for, for APIs and tested. Well, it also has to be deployed into production configured well and operated well. And when there's a misuse or an attack in progress, we have to be able to protect and identify the, the risks to that API in production. So when you add that up, we're looking at a full life cycle view of the API, and it's really it's about time because the API is not new yet. We're just starting to now to apply like actual discipline and, and practices that help keep that API secure. >>Yeah. It's interesting. It's like what I was saying earlier. They're not going anywhere. They're not going, they're the underpinning, the underlying benefit of cloud yes. Cloud native. So it's just more, more operational stability, scale growth. What are some of the challenges that, that are there and what do you guys do particularly to solve it? You're protecting it. Are you scaling it? What specifically are you guys addressing? >>But sure. So I think API security, even as a, as a discipline is not new, but I think the, the, the traditional look at API security looks only at, at the quality of the source code. Certainly quality of the source code of API is, is sort of step one. But what we see in, in practices is most of the publicly known API compromises, they weren't because of bad source code that they because of network misconfiguration or the misapplication of policy during runtime. So a great example of that would be developer designs, an API designs. It in such a way that Gar that, that enforces authentication to be well designed and strong. And then in production, those authentication policies are not applied at a gateway. So what we add to the, we add to the, to the conversation on API security is helping fill all those little gaps from design and testing through production. So we can see all of the moving parts in the, the context of the API to see how it can be exploited and, and how we can reduce risk in independent of. >>So this is really about hardening the infrastructure yep. Around cuz the developer did their job in that example. Yep. So academic API is well formed working, but something didn't happen on the network or gateway box or app, you know, some sort of network configuration or middleware configuration. >>Absolutely. So in our, in our platform, we, we essentially have sort of three functional areas. There's API code testing, and then we call next is posture management posture. Management's a real thing. If we're talking about a laptop we're talking about, is it up to date with patches? Is it configured? Well, is it secure network connectivity? The same is true with APIs. They have to be managed and cared for by somebody who's looking at their posture on the network. And then of course then there's threat defense and run time protection. So that posture management piece, that's really a new entrant into the discussion on API security. And that's really where we started as a company is focusing on that sort of acute gap of information, >>Posture, protection, >>Posture, and protection. Absolutely >>Define that. What does that, what does posture posture protection mean? How would you define that? >>Sure. I think it's a, it's identifying the inherent risk exposure of an API. Great example of that would be an API that is addressable by internal systems and external systems at the same time. Almost always. That is, that is an error. It's a mistake that's been made so well by, by identifying that misconfiguration of posture, then we can, we can protect that API by restricting the internet connectivity externally. That's just a great example of posture. We see almost every organization has that and it's never intended. >>Great, great, great call out. Thanks for sharing. All right, so I'm a customer. Yep. Okay. Look at, Hey, I already got an app firewall API gateway. Why do I need another tool? >>Well, first of all, web application firewalls are sort of essential parts of a security ecosystem. An API management gateway is usually the brain of an API economy. What we do is we, we augment those platforms with what they don't do well and also when they're not used. So for example, in, in any environment, we, we aspire to have all of our applications or APIs protected by web application firewall. First question is, are they even behind the web? Are they behind the w at all? We're gonna find that the WAFF doesn't know if it's not protecting something. And then secondary, there are attack types of business logic in particular of like authentication policy that a WAFF is not gonna be able to see. So the WAFF and the API management plan, those are the key control points and we can help make those better. >>You know what I think is cool, Carl, as you're bringing up a point that we're seeing here and we've seen before, but now it's kind of coming at the visibility. And it was mentioned in the keynote by one of the presenters, Kurt, I think it was who runs the platform. This idea of reasoning is coming into security. So the idea of knowing the topology know that there's dynamic stuff going on. I mean, topes aren't static anymore. Yep. And now you have more microservices. Yep. More APIs being turned on and off this runtime is interesting. So you starting to see this holistic view of, Hey, the secret sauce is you gotta be smarter. Yep. And that's either machine learning or AI. So, so how does that relate to what you guys do? Does it, cuz it sounds like you've got something of that going on with the product. Is that fair or yeah. >>Yeah, absolutely. So we, yeah, we talked about posture, so that's, that's really the inherent quality or secure posture of a, of an API. And now let's talk about sending traffic through that API, the request and response. When we're talking about organizations that have more APIs than they have people, employees, or, or tens of thousands, we're seeing in some customers, the only way to identify anomalous traffic is through machine learning. So we apply a machine learning model to each and every API in independently for itself because we wanna learn how that API is supposed to be behave. Where is it supposed to be talking? What kind of data is it supposed to be trafficking in, in, in all its facets. So we can model that activity and then identify the anomaly where there's a misuse, there's an attacker event. There's an, an insider employee is doing something with that API that's different. And that's really key with APIs is, is that no, a no two APIs are alike. Yeah. They really do have to be modeled individually rather than I can't share my, my threat signatures for my API, with your organization, cuz your APIs are different. And so we have to have that machine learning approach in order to really identify that >>Anomaly and watch the credentials, permissions. Absolutely all those things. All right. Take me through the life cycle of an API. There's pre-production postproduction what do I need to know about those two, those two areas with respect to what you guys do? >>Sure. So the pre-production activities are really putting in the hands of a developer or an APSEC team. The ability to test that API during its development and, and source code testing is one piece, but also in pre-production are we modeling production variables enough to know what's gonna happen when I move it into production? So it's one thing to have secure source code, of course, but then it's also, do we know how that API's gonna interact with the world once it's sort of set free? So the testing capabilities early life cycle is really how we de-risk in the long term, but we all have API ecosystems that are existing. And so in production we're applying the, all of those same testing of posture and configuration issues in runtime, but really what it, it may sound cliche to say, we wanna shift security left, but in APIs that's, that's a hundred percent true. We want to keep moving our, our issue detection to the earliest possible point in the development of an API. And that gives us the greatest return in the API, which is what we're all looking for is to capitalize on it as an agent of transformation. >>All right, let's take the customer perspective. I'm the customer, Carl, Carl, why do I need you? And how are you different from the competition? And if I like it, how do I get started? >>Sure. So the, the, the first thing that we differentiate selves from the customer is, or from our competitors is really looking at the API as an entire life cycle of activities. So whether it's from the documentation and the design and the secure source code testing that we can provide, you know, pre-development, or pre-deployment through production posture, through runtime, the differentiator really for us is being a one-stop shop for an entire API security program. And that's very important. And as that one stop shop, the, the great thing about that when having a conversation with a customer is not every customer's at the same point in their journey. And so if, if a customer discussion really focuses on their perhaps lack of confidence in their code testing, maybe somebody else has a lack of confidence in their runtime detection. We can say yes to those conversations, deliver value, and then consider other things that we can do with that customer along a whole continuum of life cycle. And so it allows us to have a customer conversation where we don't need to say, no, we don't do that. If it's an API, the answer is, yes, we do do that. And that's really where we, you know, we have an advantage, I think, in, in looking at this space and, and, and being able to talk with pretty much any customer in any vertical and having a, having a solution that, that gives them something value right away. >>And how do I get started? I like it. You sold me on, on operationalizing it. I like the one stop shop. I, my APIs are super important. I know that could be potential exposure, maybe access, and then lateral movement to a workload, all kinds of stuff could happen. Sure. How do I get started? What do I do to solve >>This? Well, no name, security.com. Of course we, we have, you know, most customers do sandboxing POVs as part of a trial period for us, especially with, you know, being here at AWS is wonderful because these are customers who's with whom we can integrate with. In a matter of minutes, we're talking about literally updating an IAM role. Permission is the complexity of implementation because cloud friendly workloads really allow us to, to do proofs of concept and value in a matter of minutes to, to achieve that value. So whether it's a, a dedicated sandbox for one customer, whether it's a full blown POC for a complicated organization, you know, whether it's here at AWS conference or, or, or Nona security.com, we would love to do a, do a, like a free demo test drive and assessment. >>Awesome. And now you guys are part of the elite alumni of our startup showcase yep. Where we feature the hot startups, obviously it's the security focuses episodes about security. You guys have been recognized by the industry and AWS as, you know, making it, making it happen. What specifically is your relationship with AWS? Are you guys doing stuff together? Cuz they're, they're clearly integrating with their partners. Yeah. I mean, they're going to companies and saying, Hey, you know what, the more we're integrated, the better security everyone gets, what are you doing with Amazon? Can you share any tidbits? You don't have to share any confidential information, but can you give us a little taste of the relationship? >>Well, so I think we have the best case scenario with our relationship with AWSs is, is as a, as a very, very small company. Most of our first customers were AWS customers. And so to develop the, the, the initial integrations with AWS, what we were able to do is have our customers, oftentimes, which are large public corporations, go to AWS and say, we need, we need that company to be through your marketplace. We need you to be a partner. And so that partnership with, with AWS has really grown from, you know, gone from zero to 60 to, you know, miles per hour in a very short period of time. And now being part of the startup program, we have a variety of ways that a customer can, can work with us from a direct purchase through the APS marketplace, through channel partners and, and VA, we really have that footprint now in AWS because our customers are there and, and they brought our customers to AWS with us. >>It's it nice. The customers pulls you to AWS. Yes. Its pulls you more customers. Yep. You get kind of intermingled there, provide the value. And certainly they got, they, they hyperscale so >>Well, that creates depth of the relationship. So for example, as AWS itself is evolving and changing new services become available. We are a part of that inner circle. So to speak, to know that we can make sure that our technology is sort of calibrated in advance of that service offering, going out to the rest of the world. And so it's a really great vantage point to be in as a startup. >>Well, Carl, the CISO for no name security, you're here on the ground. You partner with AWS. What do you think of the show this year? What's the theme. What's the top story one or two stories that you think of the most important stories that people should know about happening here in the security world? >>Well, I don't think it's any surprise that almost every booth in the, in the exhibit hall has the words cloud native associated with it. But I also think that's, that's, that's the best thing about it, which is we're seeing companies and, and I think no name is, is a part of that trend who have designed capabilities and technologies to take advantage and lean into what the cloud has to offer rather than compensating. For example, five years ago, when we were all maybe wondering, will the cloud ever be as secure as my own data center, those days are over. And we now have companies that have built highly sophisticated capabilities here in the exhibit hall that are remarkably better improvements in, in securing the cloud applications in, in our environments. So it's a, it's a real win for the cloud. It's something of a victory lap. If, if you hadn't already been there, you should be there at this point. >>Yeah. And the structural change is happening now that's clear and I'd love to get your reaction if you agree with it, is that the ops on security teams are now being pulled up to the level that the developers are succeeding at, meaning that they have to be in the boat together. Yes. >>Oh, lines of, of reporting responsibility are becoming less and less meaningful and that's a good thing. So we're having just in many conversations with developers or API management center of excellence teams to cloud infrastructure teams as we are security teams. And that's a good thing because we're finally starting to have some degree of conversions around where our interests lie in securing cloud assets. >>So developers ops security all in the boat together, sync absolutely together or win together. >>We, we, we win together, but we don't win on day one. We have to practice like we as organizations we have to, we have to rethink our, we have to rethink our tech stack. Yeah. But we also have to, you have to rethink our organizational models, our processes to get there, to get >>That in, keep the straining boat in low waters. Carl, thanks for coming on. No name security. Why the name just curious, no name. I love that name. Cause the restaurant here in Boston that used to be of all the people that know that. No name security, why no name? >>Well, it was sort of accidental at, in the, in the company's first few weeks, the there's an advisory board of CISOs who provides feedback on, on seed to seed companies on their, on their concept of, of where they're gonna build platforms. And, and so in absence of a name, the founders and the original investor filled out a form, putting no name as the name of this company that was about to develop an API security solution. Well, amongst this board of CSOs, basically there was unanimous feedback that the, what they needed to do was keep the name. If nothing else, keep the name, no name, it's a brilliant name. And that was very much accidental, really just a circumstance of not having picked one, but you know, a few weeks passed and all of a sudden they were locked in because sort of by popular vote, no name was, >>Was formed. Yeah. And now the legacy, the origination story is now known here on the cube call. Thanks for coming on. Really appreciate it. Thank you, John. Okay. We're here. Live on the floor show floor of AWS reinforced in Boston, Massachusetts. I'm John with Dave ALO. Who's out and about getting the stories in the trenches in the analyst meeting. He'll be right back with me shortly day tuned for more cube coverage. After this short break.
SUMMARY :
I'm John feer, host of the cube. And how would you describe today's event? developers and APIs becoming the hero, the hero of digital transformation, the hero of public cloud and kind of in the past now, DevOps cloud scale, large scale data, And because of that, we can develop new capabilities that take advantage of those of those capabilities. And, and again, the tructure exchange could kill you too as well. the risks to that API in production. What are some of the challenges that, that are there and what do you guys do particularly to So a great example of that would be developer designs, happen on the network or gateway box or app, you know, some sort of network configuration that's really a new entrant into the discussion on API security. Posture, and protection. How would you define that? systems and external systems at the same time. All right, so I'm a customer. So the WAFF and the API management plan, those are the key control points and So, so how does that relate to what you guys do? And so we have to have that machine learning approach in order to those two areas with respect to what you guys do? So it's one thing to have secure source code, of course, but then it's also, do we know how that API's And how are you different from the competition? and the design and the secure source code testing that we can provide, you know, pre-development, I like the one stop shop. the complexity of implementation because cloud friendly workloads really allow us to, to do proofs of concept and You guys have been recognized by the industry and AWS as, you know, And so that partnership with, with AWS has really grown from, you know, The customers pulls you to AWS. Well, that creates depth of the relationship. What's the top story one or two stories that you think of the most important stories capabilities here in the exhibit hall that are remarkably better improvements in, that the developers are succeeding at, meaning that they have to be in the boat together. API management center of excellence teams to cloud infrastructure teams as we are security teams. So developers ops security all in the boat together, sync absolutely together But we also have to, you have to rethink our organizational models, our processes to get there, Why the name just curious, no name. and so in absence of a name, the founders and the original investor filled Who's out and about getting the stories in the trenches
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James Forrester | AWS Summit New York 2022
(light music) >> Hello, welcome back everybody to theCUBE's coverage in New York City of AWS Summit 2022. I'm John Furrier, host of theCUBE. We had Dave Vellante, Lisa Martin here earlier. I'm going to wrap it up here with James Forrester, last interview of the day here in New York. Wish we would have had another day. It's a packed house, 10,000 people. James Forrester's the VP Worldwide Technical Leader for VMware's Cloud on AWS. On AWS is a big distinction. James, welcome to theCube. Thanks for coming on. >> Thank you so much, John. It's great to be here. >> So I think it's been like six years since the announcement of VMware's Cloud on AWS, which is a separate instance, separate hardware, but it's changed the game for VMware. You guys have done a lot of work, successful traction with customers. Clarified, I remember at that time, it really clarified VMware's Cloud play. Which then gave VMware more time to work on what it's doing now, which is, you know, using all their assets and their operations with Tanzu, Monterey, Cloud Native, Cross Cloud. What they call you guys call Cross Cloud, I call Super Cloud, action, a lot of stuff happening. So thanks for coming on. Okay. So first question is, what's the future look like for VMware's Cloud on AWS? >> Super bright, super bright. And there's a couple of great reasons for that. I think firstly, what we're seeing is that customers have now made enough progress in their cloud journeys. Many of them have chosen AWS and they're going full force. We're going to help them go faster. We're going to help them get there and get native to those adjacent services much quicker with more confidence and more resiliency. So it's a super exciting time to be doing what we do. >> You know, VMware has had a steady install base, okay. I mean basically it's like almost ingrained in the operations. What do you guys see as that next level step up function? Because you know, obviously Broadcom is buying VMware. Obviously that utility will be in place, but there's more. There's more there that customers can tap into. This is the promise of the cross-cloud. How do you talk about that when you got the AWS action? How does that all integrate? >> Yeah, absolutely. And of course, because so many customers are going to AWS on their own cloud journeys right now, what we get to have the conversation about is how they can get there more confidently. And so for customers who are just starting out, who are looking at their application portfolios, who have a ton of skilled IT professionals who they want to bring into that cloud journey, they can use the skills they already have. For those folks who are a little bit further along but they may be finding that refactoring their applications is more complex, more difficult that they anticipated, we give them a way of moving with confidence and with much less risk so they can do those cloud journeys that they anticipated. >> You know, James, I want to get your thoughts on what the state of the current situation is, vis-Ã -vis, your customers and your customers' appetite for AWS services. 'Cause one of the promises of the original deal was clarifying messaging but more importantly, customers can get the VMware Cloud and take advantage of the higher level services on AWS. What's the update there? What's the current state of the art? What's some of the patterns that you're seeing on the uptake of services and how they're working together? >> Yeah, it's a great call out. And honestly, one of the misconceptions that I address right out of the gate is that somehow going VMware Cloud takes you away from those services. It doesn't, it gets you closer to them. Full, direct, native access to all of those hundreds of great AWS services. So what we often find is that customers have their enterprise data, inside data workloads in their data centers. But what they want to do is get that up next to the AWS services that can use it, like Redshift and Athena and Glue. They can move those workloads right adjacent to those services to start using them right away. So it's a great way to look at the platform. >> So one of the observations that's pretty well understood right now by most people, I'd say 90%, if not more, not a hundred percent 'cause I've heard people like not get it, but it's pretty clear that the operating model for the the enterprise will be hybrid as a steady state. I don't think there's any debate on that unless you think there is. >> Do you feel the same- >> No debate. No debate. >> Okay. Hybrid's a steady state. What does that mean as clients start to think about edge and their data centers. 'Cause now the private cloud is back in the game. So I've heard people talk about private cloud, which we, I think we coined the term with Dave, Wikibon years ago, but it kind of went away because that was not the public cloud. So public cloud won, on premise didn't go away. We saw Amazon with Outpost. So now they're like, I can still have stuff on prem and run it in a cloud operations. So they're calling that private cloud, I think. So you're starting to hear the same things. What it means basically is that hybrid is winning. It's the standard. What does the hybrid environment look like from a VMware perspective as you guys look at that and have been building that out 'cause you have customers that are on premises. >> Yeah. >> Is it just to the cloud and back? Is it, is there any changes? Is there new connective tissue? Is there a glue layer? What's the operating model for VMware customers? >> Well, customers wanted those same benefits from public cloud agility, cost benefits, elasticity, innovation, sovereignty, sustainability, but they wanted to be able to do that everywhere. They wanted it in their data centers. They wanted it at the edge. And as you've pointed out public cloud delivered that for customers. AWS first out there delivering that for customers. Now with innovations like VMware Cloud and AWS outpost, we're able to bring that back into the data center. We're able to bring those same benefits of public cloud into the customers on-prem environment. And you're right. We see hybrid just rolling and rolling and being able to offer our solution across all of it. >> Yeah, we're big fans of VMware because theCube's 12 years old, we've been at every VMworld. Now they're calling it VMware Explorer, the events coming up. So the folks watching, plug for VMware Explorer, formerly VMworld, it's on the schedule. Content catalog just came out last week. It's looking pretty good. So put a plug out there. We'll be there with theCube, two sets. So you know, if you're going to VMworld, now Explorer go register, get up there. It's in San Francisco, always a great event. vSphere and vSAN, always great products. But you got Carbon Black, you got Security. So these things have all been working kind of pistons for VMware. Tanzu, I know Raghu and those guys are doing it. Craig McLuckie and team, they're working on that. You got Tanzu, you got Monterey. That's the new cloud native thing. How is that tracking vis-Ã -vis, the operating model of the the core engine, vSphere, vSAN and others. And then with the native services of Cloud. So you got AWS Cloud with VMware Cloud, vSphere, vSAN, Carbon Black, and Security. And then you got the Tanzu over here. How are those three things coming together? >> Well, the services that customers know and love first and foremost that they've been running the mission critical workloads on, vSphere, vSAN, NSX. What VMware cloud and AWS is, is a packaging together of those services. So customers don't have to configure it all themselves and do the heavy lifting. We manage and run it on their behalf. What we are adding to that most recently with Tanzu is now the ability to run containers within the same environment. 'Cause customers tell us they've got parts of their organization that are very much on vSphere VMs. Parts of their organization are moving to containers. We want be able to provide a single operating model, a single layer, a single way of managing all of that. No matter where it's deployed. >> You know, remember back in the day, when Raghu wasn't the CEO, Carl Eschenbach was there, Sanjay Poonen was there. Carl's now at Sequoia Capital, Raghu's a CEO. Sanjay's kind of looking for a next gig. I always said, why doesn't vSphere and NSX become that abstraction layer and commoditize the network so that white boxes and Dell and HP could all play in that layer? It just never happened yet. Is that something you guys talk about at all? Like, I mean in the, in the smokey room, in the execs, is that happening? What's the vision? >> Well, we always work backwards- from customers, right? (John laughing) And what customers are telling us is they want us to help them with that undifferentiated heavy lifting. So who knows where that could take us, but right now we're very focused on helping those customers move with confidence to the cloud. >> You didn't take the bait on that one. I appreciate that. (James laughing) Okay. So let's get some perspective. You're out with customers. What are the big things that you're seeing right now from your customers right now? 'Cause you look behind us here, 10,000 people at this event. This is not a no-show. This is not a throwaway event in, you know, somewhere in the corner of the world. This is New York City, only one summit. This is bigger than Snowflake Summit and that was packed. So from an event standpoint, this is pretty a big game statement here for AWS. These companies are not experiencing headwinds, they're changing. So what are your customers telling you around what they're looking at for the cloud native architecture? I mean obviously the digital transformation is continuing, obviously clouds here. And again, we were saying earlier, this is the first time in history that the cloud hyperscalers have been in market during a so-called downturn. So there's no other data. 2008, I wouldn't call 'em up and running. They were building, but AWS, Azure, others, these cloud players they're in market. And so you're starting to see kind of some data coming out saying, Hey, this thing's still working, the engine of innovation is cranking out and it's not slowing down the digital transformation. It might change the capital markets and valuations but it's not changing customers. That's what I'm hearing. Now, you probably would agree with that, right? >> James: I think that's exactly right. >> Okay. So let's stay with that. If you believe that, then it's like, okay, what are they doing? So what are customers doubling down on? What are some of the patterns you're seeing in the environment today that you could share with the audience? >> Yeah, so I think first and foremost is that steady transition to the cloud to deliver all of those benefits, agility, cost, elasticity, innovation, sovereignty, sustainability that hasn't gone away at all. In fact, it's only accelerated. With workloads like virtual desktops, which became so critical during COVID the need to be able to provide that kind of scalable elastic capacity has only increased. Now, coupled with that, most of these customers are already on a cloud journey. And while some folks may have had the luxury of letting that go a little bit more slowly, nowadays the urgency is pervasive across all of the industries that we get to talk to in New York. Everyone needs to go faster. Everybody's not seeing the progress that they expected that we think we can help them deliver. So the opportunity I think that's come out of COVID is more workloads, different use cases, disaster recovery, ransomware- >> Is that more of an awareness or reality or both? >> Both. Absolutely. >> Okay. So let me ask the next question. 'Cause this is a good conversation, I think. I agree a hundred percent. We're seeing the same exact thing. Now let's talk about how companies are thinking about the real opportunity that's emerged, which is refactoring the business model without actually changing the makeup of the organization per se, to take on new territories and potentially take over categories. >> James: Mm hmm. >> So I mean a data warehouse and a data cloud's kind of the same thing. Snowflake probably wouldn't like me saying that they're a data warehouse because they call themselves a data cloud, but it's kind of the same thing, just refactored on AWS. >> James: Yep. >> That's a super cloud. So that's an opportunity for everyone to do that in every vertical. How many customers are actually thinking that way and actually taking steps to pursue that, capture that opportunity? Or do you agree it's the opportunity? >> No, I think that that is an opportunity and I love that idea of super cloud in that what I think customers have started to realize, over the last couple of years in particular, is it's very difficult to take advantage of all of those great cloud services if your applications are still behind a whole lot of different layers of firewalls and so forth. So getting the application close to those services, in proximity to those services is that first step in modernization. Then it doesn't have to be a change the wings on the plane while it's flying conversation, which- >> John: Yeah. >> You know, is very risky for a lot of organizations. >> John: Exactly. >> It's a let's get the plane going a little bit faster. Let's get the plane going a little bit smoother, and let's get the plane to its destination with less risk. >> You know, James, that reminds me of the old school conversations of non disruptive operations. Remember those days? >> James: I do, yeah. >> Mostly around storage and, and servers. But that's what basically what you're saying. Transform while operating, right? >> James: Exactly. >> So this is, you can do both. You got to make time and it's a talent question too. I'd love to get your thoughts on how customers are thinking about who do you put on which task. 'Cause you want your A players on both areas. You don't want all your A players, what I hear, CSOs and CIOs telling me is that, I put all my A players on transformation, I got no one running the business. >> James: Mm hmm. >> So you got to kind of balance. That's a cultural team decision. >> It's a cultural team decision. It's also a skills marketplace decision. >> John: Yeah. >> And there's a practical reality to the skills that are available and how fast you can hire them. So a big part of the conversation that we have is when customers have existing skills sets, plug those into their transformation, plug those into their business outcomes. I like to use the phrase, "Let's make heroes out of IT" because they can be a much more critical player than they think they can be. Yeah, IT basically is not even around anymore. It's part of the organization. And then you have data science and data engineering coming in. So it's, you know, IT is not a department anymore, it's the company >> Exactly right. >> If you're kind of going down that road, yeah. >> Yeah. Alright, so final question. What's the biggest change you've seen and observed in your current year and a half? You know, we're coming out of COVID, knowing what was before, what sea change, what inflection point are we in now? How would you describe this current market? 'Cause again, we're kind of in a unique market. You know, you got crypto around the corner, people getting attracted to that, little bubbly obviously, reality of cloud and 2.0 or super cloud emerging. On premise is not going away. Edge exploding on the industrial side, especially with machine learning coming along. So this operating model is clearly in sight. What's the biggest observation you've noticed. >> I think it's the sense of urgency over the last couple of years in that most customers I talked to are no longer relaxed about the timing of delivering cloud capabilities to their organizations. Most customers are on sort of a transformation journey of their own and digital transformation and cloud transformation are absolutely fundamental to that. >> One more real quick follow up question if you don't mind, 'cause I appreciate your time. One of the things that's come up a lot in our conversations is the role of the ecosystem. Not only as a part of the business model but also validation of the enablement that cloud offers companies. You have an enabling platform, your ecosystem is well known. And so your customers are starting to develop ecosystems. So if the cloud model kind of trickles like downstream, ecosystem is kind of a proof of something. >> James: Mm hmm. >> What's your view of all this ecosystem discussion as we transform this next generation? >> Yeah, I think it touches on a couple of things. So obviously there is a technology ecosystem, which is evolving very rapidly in support of cloud and cloud transformation. But what's interesting, I think is the business ecosystem that's evolving around it. We're seeing our customers evolve their own businesses to assume that those cloud capabilities will be available to them. And if the cloud capabilities are not available to them in a timely fashion, then the ecosystem starts to have a domino effect. So the ecosystems are interdependent between business, and technology, and skills, and talent. And I think that's a great to be >> James Forrester, they're going to shut us down. The speakers are on, they're going to pull the plug. Thanks for being our last interview here in New York City and bringing us home. Really appreciate you taking the time to come on theCube. >> John, thanks so much. Great to be here, really enjoyed it. Okay. We are wrapping it up here in New York City. I'm John Ford with theCube, great day. For Lisa Martin, Dave Vellante, and the entire crew of theCube here on the ground. Live in person events are back. theCube hybrid, get online, check out our coverage there. The SiliconANGLE and thecube.net. I'm John Furrier signing off from New York City. See you next time. (light music)
SUMMARY :
last interview of the It's great to be here. but it's changed the game for VMware. and get native to those This is the promise of the cross-cloud. more difficult that they anticipated, of the original deal that I address right out of the gate is that the operating model No debate. cloud is back in the game. into the data center. of the the core engine, is now the ability to run containers and commoditize the to help them with that in history that the cloud What are some of the the need to be able to provide that kind of the organization per se, and a data cloud's kind of the same thing. and actually taking steps to pursue that, So getting the application for a lot of organizations. and let's get the plane to its of the old school conversations what you're saying. I got no one running the business. So you got to kind of balance. It's a cultural team decision. So a big part of the down that road, yeah. Edge exploding on the industrial side, are no longer relaxed about the timing One of the things that's come up a lot So the ecosystems are the time to come on theCube. Vellante, and the entire crew
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Vishal Lall, HPE | HPE Discover 2022
>>the Cube presents H P E discovered 2022. Brought to you by H P E. >>Hi, buddy Dave Balon and Jon Ferrier Wrapping up the cubes. Coverage of day two, hp Discover 2022. We're live from Las Vegas. Vishal Lall is here. He's the senior vice president and general manager for HP ES Green Lake Cloud Services Solutions. Michelle, good to see you again. >>Likewise. David, good to see you. It was about a year ago that we met here. Or maybe nine months >>ago. That's right. Uh, September of last year. A new role >>for you. Is that right? I was starting that new role when I last met you. Yeah, but it's been nine months. Three quarters? What have you learned so far? I mean, it's been quite a right, right? I mean, when I was starting off, I had, you know, about three priorities we've executed on on all of them. So, I mean, if you remember back then they we talked about, you know, improving a cloud experience. We talked about data and analytics being a focus area and then building on the marketplace. I think you heard a lot of that over the last couple of days here. Right? So we've enhanced our cloud experience. We added a private cloud, which was the big announcement yesterday or day before yesterday that Antonio made so that's been I mean, we've been testing that with customers. Great feedback so far. Right? And we're super excited about that. And, uh, you know, uh, down there, the test drive section people are testing that. So we're getting really, really good feedback. Really good acceptance from customers on the data and Analytics side. We you know, we launched the S three connector. We also had the analytics platform. And then we launched data fabric as a service a couple of days ago, right, which is kind of like back into that hybrid world. And then on the marketplace side, we've added a tonne of partners going deep with them about 80 plus partners now different SVS. So again, I think, uh, great. I think we've accomplished a lot over the last three quarters or so lot more to be done. Though >>the marketplace is really interesting to us because it's a hallmark of cloud. You've got to have a market price. Talk about how that's evolving and what your vision is for market. Yes, >>you're exactly right. I mean, having a broad marketplace provides a full for the platform, right? It's a chicken and egg. You need both. You need a good platform on which a good marketplace can set, but the vice versa as well. And what we're doing two things there, Right? One Is we expanding coverage of the marketplace. So we're adding more SVS into the marketplace. But at the same time, we're adding more capabilities into the marketplace. So, for example, we just demoed earlier today quickly deploy capabilities, right? So we have an I S p in the marketplace, they're tested. They are, uh, the work with the solution. But now you can you can collect to deploy directly on our infrastructure over time, the lad, commerce capabilities, licencing capabilities, etcetera. But again, we are super excited about that capability because I think it's important from a customer perspective. >>I want to ask you about that, because that's again the marketplace will be the ultimate arbiter of value creation, ecosystem and marketplace. Go hand in hand. What's your vision for what a successful ecosystem looks like? What's your expectation now that Green Lake is up and running. I stay up and running, but like we've been following the announcement, it just gets better. It's up to the right. So we're anticipating an ecosystem surge. Yeah. What are you expecting? And what's your vision for? How the ecosystem is going to develop out? Yeah. I >>mean, I've been meeting with a lot of our partners over the last couple of days, and you're right, right? I mean, I think of them in three or four buckets right there. I s V s and the I S P is coming to two forms right there. Bigger solutions, right? I think of being Nutanix, right, Home wall, big, bigger solutions. And then they are smaller software packages. I think Mom would think about open source, right? So again, one of them is targeted to developers, the other to the I t. Tops. But that's kind of one bucket, right? I s P s, uh, the second is around the channel partners who take this to market and they're asking us, Hey, this is fantastic. Help us understand how we can help you take this to market. And I think the other bucket system indicators right. I met with a few today and they're all excited about. They're like, Hey, we have some tooling. We have the manage services capabilities. How can we take your cloud? Because they build great practise around extent around. Sorry. Aws around? Uh, sure. So they're like, how can we build a similar practise around Green Lake? So again, those are the big buckets. I would say. Yeah, >>that's a great answer. Great commentary. I want to just follow up on that real quick. You don't mind? So a couple things we're seeing observing I want to get your reaction to is with a i machine learning. And the promise of that vertical specialisation is creating unique opportunities on with these platforms. And the other one is the rise of the managed service provider because expertise are hard to come by. You want kubernetes? Good luck finding talent. So managed services seem to be exploding. How does that fit into the buckets? Or is it all three buckets or you guys enable that? How do you see that coming? And then the vertical piece? >>A really good question. What we're doing is through our software, we're trying to abstract a lot of the complexity of take communities, right? So we are actually off. We have actually automated a whole bunch of communities functionality in our software, and then we provide managed services around it with very little. I would say human labour associated with it is is software manage? But at the same time we are. What we are trying to do is make sure that we enable that same functionality to our partners. So a lot of it is software automation, but then they can wrap their services around it, and that way we can scale the business right. So again, our first principle is automated as much as we can to software right abstract complexity and then as needed, uh, at the Manus Services. >>So you get some functionality for HP to have it and then encourage the ecosystem to fill it in or replicated >>or replicated, right? I mean, I don't think it's either or it should be both right. We can provide many services or we should have our our partners provide manage services. That's how we scale the business. We are the end of the day. We are product and product company, right, and it can manifest itself and services. That discussion was consumed, but it's still I p based. So >>let's quantify, you know, some of that momentum. I think the last time you call your over $800 million now in a are are you gotta You're growing at triple digits. Uh, you got a big backlog. Forget the exact number. Uh, give us a I >>mean, the momentum is fantastic Day. Right. So we have about $7 billion in total contract value, Right? Significant. We have 1600 customers now. Unique customers are running Green Lake. We have, um, your triple dip growth year over year. So the last quarter, we had 100% growth year over year. So again, fantastic momentum. I mean, the other couple, like one other metric I would like to talk about is the, um the stickiness factor associated tension in our retention, right? As renewal's is running in, like, high nineties, right? So if you think about it, that's a reflection of the value proposition of, like, >>that's that's kind of on a unit basis, if you will. That's the number >>on the revenue basis on >>revenue basis. Okay? >>And the 1600 customers. He's talking about the size and actually big numbers. Must be large companies that are. They're >>both right. So I'll give you some examples, right? So I mean, there are large companies. They come from different industries. Different geography is we're seeing, like, the momentum across every single geo, every single industry. I mean, just to take some examples. BMW, for example. Uh, I mean, they're running the entire electrical electric car fleet data collection on data fabric on Green Lake, right? Texas Children's Health on the on the healthcare side. Right On the public sector side, I was with with Carl Hunt yesterday. He's the CEO of County of Essex, New Jersey. So they are running the entire operations on Green Lake. So just if you look at it, Barclays the financial sector, right? I mean, they're running 100,000 workloads of three legs. So if you just look at the scale large companies, small companies, public sector in India, we have Steel Authority of India, which is the largest steel producer there. So, you know, we're seeing it across multiple industries. Multiple geography is great. Great uptake. >>Yeah. We were talking yesterday on our wrap up kind of dissecting through the news. I want to ask you the question that we were riffing on and see if we can get some clarity on it. If I'm a customer, CI or C so or buyer HP have been working with you or your team for for years. What's the value proposition? Finish this sentence. I work with HPV because blank because green like, brings new value proposition. What is that? Fill in that blank for >>me. So I mean, as we, uh, talked with us speaking with customers, customers are looking at alternatives at all times, right? Sometimes there's other providers on premises, sometimes as public cloud. And, uh, as we look at it, uh, I mean, we have value propositions across both. Right. So from a public cloud perspective, some of the challenges that our customers cr around latency around, uh, post predictability, right? That variability cost is really kind of like a challenge. It's around compliance, right? Uh, things of that nature is not open systems, right? I mean, sometimes, you know, they feel locked into a cloud provider, especially when they're using proprietary services. So those are some of the things that we have solved for them as compared to kind of like, you know, the other on premises vendors. I would say the marketplace that we spoke about earlier is huge differentiator. We have this huge marketplace. Now that's developing. Uh, we have high levels of automation that we have built, right, which is, uh, you know, which tells you about the TCO that we can drive for the customers. What? The other thing that is really cool that be introduced in the public in the private cloud is fungible itty across infrastructure. Right? So basically on the same infrastructure you can run. Um, virtual machines, containers, bare metals, any application he wants, you can decommission and commission the infrastructure on the fly. So what it does, is it no matter where it is? Uh, on premises, right? Yeah, earlier. I mean, if you think about it, the infrastructure was dedicated for a certain application. Now we're basically we have basically made it compose herbal, right? And that way, what? Really? Uh, that doesnt increases utilisation so you can get increased utilisation. High automation. What drives lower tco. So you've got a >>horizontal basically platform now that handle a variety of work and >>and these were close. Can sit anywhere to your point, right? I mean, we could have a four node workload out in a manufacturing setting multiple racks in a data centre, and it's all run by the same cloud prints, same software train. So it's really extensive. >>And you can call on the resources that you need for that particular workload. >>Exactly what you need them exactly. Right. >>Excellent. Give you the last word kind of takeaways from Discover. And where when we talk, when we sit down and talk next year, it's about where do you want to be? >>I mean, you know, I think, as you probably saw from discovered, this is, like, very different. Antonio did a live demo of our product, right? Uh, visual school, right? I mean, we haven't done that in a while, so I mean, you started. It >>didn't die like Bill Gates and demos. No, >>no, no, no. I think, uh, so I think you'll see more of that from us. I mean, I'm focused on three things, right? I'm focused on the cloud experience we spoke about. So what we are doing now is making sure that we increase the time for that, uh, make it very, you know, um, attractive to different industries to certifications like HIPAA, etcetera. So that's kind of one focus. So I just drive harder at that adoption of that of the private out, right across different industries and different customer segments. The second is more on the data and analytics I spoke about. You will have more and more analytic capabilities that you'll see, um, building upon data fabric as a service. And this is a marketplace. So that's like it's very specific is the three focus areas were driving hard. All right, we'll be watching >>number two. Instrumentation is really keen >>in the marketplace to I mean, you mentioned Mongo. Some other data platforms that we're going to see here. That's going to be, I think. Critical for Monetisation on the on on Green Lake. Absolutely. Uh, Michelle, thanks so much for coming back in the Cube. >>Thank you. Thanks for coming. All >>right, keep it right. There will be John, and I'll be back up to wrap up the day with a couple of heavies from I d. C. You're watching the cube. Mhm. Mm mm. Mhm.
SUMMARY :
Brought to you by H P E. Michelle, good to see you again. David, good to see you. Uh, September of last year. I mean, when I was starting off, I had, you know, about three priorities we've executed on the marketplace is really interesting to us because it's a hallmark of cloud. I mean, having a broad marketplace provides a full for the platform, I want to ask you about that, because that's again the marketplace will be the ultimate arbiter of I s V s and the I S P is coming And the other one is the rise of the managed service provider because expertise are hard to come by. So again, our first principle is automated as much as we can to software right abstract complexity I mean, I don't think it's either or it should be both right. I think the last time you call your over $800 million now So the last quarter, we had 100% growth year over year. that's that's kind of on a unit basis, if you will. And the 1600 customers. So just if you look at it, Barclays the financial sector, right? I want to ask you the question that we were riffing So basically on the same infrastructure you can run. I mean, we could have a four node workload Exactly what you need them exactly. And where when we talk, when we sit down and talk next year, it's about where do you want to be? I mean, you know, I think, as you probably saw from discovered, this is, like, very different. I'm focused on the cloud experience we spoke about. Instrumentation is really keen in the marketplace to I mean, you mentioned Mongo. Thanks for coming. right, keep it right.
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Carl Perry, Snowflake | Snowflake Summit 2022
(calm music) >> Welcome to theCUBE's live coverage of Snowflake Summit '22 from Las Vegas, Caesars Forum. Lisa Martin here with Dave Vellante, we're going to unpack some really cool stuff next, in the next 10 minutes with you, Carl Perry joins us, the Director of Product Management at Snowflake, he's here to talk about Snowflake's new Unistore workloads, how it's driving the next phase of innovation, welcome to the program. >> Oh, thank you so much for having me, this is awesome. >> There's a ton of momentum here, I saw the the numbers from fiscal 23Q1, product revenue 394 million, 85% growth, a lot of customers here, the customer growth is incredible as well, talk to us about Unistore, what is it? Unpack it and how have the customers been influential in it's development? >> Yeah, so Unistore is a way for customers to take their transactional workloads, for their enterprise applications and now have them run on or be built on top of Snowflake and now, you have your transactional data, along with all of your historical data, so now you have a single unified platform for doing anything you need to do with your data, whether it's transactional, single row look-ups, we can do that, whether it's the analytical data across again, transactional and historical data in a single query, our customers are super excited about this. >> So, what are Hybrid Tables? Is that just an extension of external tables? >> Yeah, that's a great question. So, Hybrid Tables are a new table-type that we've added to Snowflake and Hybrid Tables are really kind of just like another table with a couple of key differences, so number one is that Hybrid Tables provide fast, fine-grain read and write operations, so when you do something like a select star from customers where customer ID=832, that's going to return extremely fast, but on top of that same data, your transactional data, you can actually perform amazing analytical queries that return extremely fast and that's what Hybrid Tables at their core are. >> So, what does this mean for, so you're bringing that world of transaction and analytics together, what does it mean for customers? Walk us through Carl, an example of- >> Yeah, so it's great, so Adobe is a customer that is looking at using and leveraging Hybrid Tables today, and then more broadly Unistore, and frankly, Adobe has been an amazing customer since they started their journey, just really quickly, they're in phase three, the first phase was customers had data in Snowflake that they wanted to take advantage of with the Adobe Campaign Platform and so what they did is they built a connector basically into and being able to access customer data, and then they started to look at, "Well, this thing's working really well, let's try to leverage Snowflake for all our analytical needs." And so that was kind of phase two, and now phase three is like, look let's go and reimagine what we can do with the Adobe Campaign Platform by having both the transactional and analytical data in the same platform, so that they can really enable their customers to do personalization, ad campaign management, understanding the ethicacy of those things at a scale that they haven't been able to do before. >> Prior to this capability, they would what? Have to go outside of the Snowflake Data Cloud? And do something else? And then come back in? >> Exactly, right? So, they'd have a transactional system where all of the transactional state for what the customer was doing inside Adobe Campaign, setting up all their campaigns and everything, and that would be stored inside a database, right? And then they would need to ensure that, that data was moved over to Snowflake for further analytical purposes, right? You know you imagine the complexity that our customers have to manage every single day, a separate transactional system, an ETL pipeline to keep that data flowing and then Snowflake, right? And with Unistore, we really believe that customers will be able to remove that complexity from their lives and have that single platform that really makes their lives easier. >> I mean, they'll still have a transactional system, will they not? Or do you see a day where they sort of sunset that? >> I mean, there's a set of workloads that are not going to be the best choice today for Unistore and Hybrid Tables, right? And so we know that customers will continue to have their own transactional systems, right? And there's lots of transactional systems that customers rely and have entire applications, and systems built around, right? Right now with Hybrid Tables and Unistore, customers can take those enterprise applications, not consumer-facing applications and move them over to leverage Snowflake, and then really think about re-imagining how they can use their data that's both realtime transactional, as well as all the historical data without the need to move things between systems or use a ton of different services. >> The Adobe example that you just gave seems like, I loved how you described the phases they're in, they're discovering, it's like peeling the onion and just discovering more, and more, but what it sounds like is that Snowflake has enabled Adobe to transform part of it's business, how is Unistore positioned to be so transformational for your customers? >> Well, I mean I think there's a couple of things, so one, they have this like level of complexity today for a set of applications that they can completely stop worrying about, right? No need to maintain that separate transactional system for that again, enterprise application, no need to maintain that ETL pipeline, that's kind of like one step, the next step is, I mean all your data's in Snowflake, so you can start leveraging that data for insight and action immediately, there's no delay in being able to take advantage of that data, right? And then number three, which I think is the most compelling part is because it's part of Snowflake, you getting the benefit of Snowflake's entire ecosystem, whether it's first party capabilities like easy to manage and enforce really powerful governance, and security policies, right? Being able to take data from the market place and actually join it with my realtime transactional data, this is game-changing and then most importantly is the third-party ecosystem of partners who are building all these incredible solutions on top of Snowflake, I can't even begin to imagine what they're going to do with Hybrid Tables in Unistore. >> So, Carl I have to ask you, so I talked to a lot of customers and I talked to a lot of technology companies, explain, so Snowflake obviously was the first to separate compute from storage and you know the cloud, cloud database and then tons of investment came into that space, kind of follow you on, so that's cool, you reached escape velocity, awesome, but a lot of the companies that I talked to are saying, "We're converging transaction and analytics," I think (speaking softly) calls it HTAP or something, they came up with a name, explain the difference between what you're doing and what everybody else is doing, and why, what customer benefits you're delivering? >> Yeah, so I mean I think that's a really great question and to use the term you used HTAP, right? It's a industry understood term, really when people think about HTAP, what that is about is taking your transactional data that you have and enabling you to do fast analytical capabilities on that, and that's great, but there are a couple of problems that historical HTAP solutions have suffered from, so number one, that acceleration, that colander format of data is all in memory, so you're bound by the total amount of memory that you can use to accelerate the queries that you want to, so that's kind of problem one, this is not the approach that Snowflake is taking, most importantly, it's not just about accelerating queries on transactional data, whether it's a single-row lookup or a complex aggregate, it's about being able to leverage that data within the data cloud, right? I don't want to have a separate dataset on a transactional system or an HTAP system that can give me great analytics on transactional data and then I can't use it with all the other data that I have, it's truly about enabling the transformation with the data cloud and completely taking away silos, so that your data, whether it's realtime, whether it's historical, can be treated as a single dataset, this is the key thing that is different about Unistore, you can take the power of the data cloud, all of it, all of the partners, all the solutions and all the capabilities we continue to add, and leverage your data in ways that nobody's thought of possible before. >> Governance is a huge, huge component of that, right? So, in the press release, you have this statement, "As part of the Unistore Snowflake is introducing Hybrid Tables," you explained that, "Which offer fast, single-row operations and allow customers to build transactional business applications directly on Snowflake"- >> Yep. >> That's a little interesting tidbit, so you expect customers are going to build transactional applications inside the data cloud? And somewhat minimize the work that is going to be required by their existing transactional databases, correct? >> Exactly and I think, so let me say a couple things on this, right? So, first of all, there's a class of applications that will be able to just build on top of Hybrid Tables and run on Snowflake directly, for their transactional needs, I think what's super interesting here though is when you again start to talk about all your data, one example that we're going to walk through tomorrow in our talk is being able to do a transaction that updates data in a Hybrid Table and then updates data in a Standard Snowflake Table, and then either being able to atomically commit, or rollback that transaction, this is a transaction that's spanning multiple different table types inside Snowflake and you'll have consistency of either the rollback or the commit, this type of functionality doesn't exist elsewhere and being able to take, and build transactional applications with these capabilities, we think is transformative- >> And that's all going to happen inside the Snowflake Data Cloud, with all the capabilities and it's not like you know what you're doing with Dell and Pure, it's nice, but it's read-only, you can't you know add and delete, and do all that stuff, this is Native? First class citizen inside the database? >> Yep, just like other table types, you'll be able to take on and leverage the power of the data cloud as a normal table that you'd be able to use elsewhere. >> Got to ask you, your energy in the way that you're talking about this is fantastic, the transformation that it's going to be, how central it is to the product innovations that Snowflake is coming out with, what's been the feedback from customers? As there's so many thousands of folks here today, the keynote was standing in your room only, there was an overflow, what are you hearing on the floor here? >> Well, I mean, I think it was funny in the talk when I announced that primary keys are going to be required and enforced, and we got a standing ovation, I was like, "Wow, I didn't expect people to be so excited about primary key enforcement." I mean, what's been amazing both about the private preview and the feedback we're getting there, and then some of the early feedback we're getting from customers is that they want to understand and they're really thinking about like, "Wait, I can use Snowflake for all of this now?" And honestly I think that people are kind of like, "But wait, what would I do if I could have those applications running on Snowflake and not have to worry about multiple systems? Wait, I can combine it with all my historical data and anything that's in the data cloud, like what can I do?" Is the question they're asking and I think that this is the most fascinating thing, customers are going to build things they haven't been able to build before and I'm super excited to see what they do. >> But more specifically, my takeaway is that customers, actually application builders are going to be able to build applications that have data inherent to those apps, I mean John Furrier years ago said, "You know data is the new development kit." And it never happened the data, the data stack if you will separate from the application development stack, you're bringing those two worlds together, so what do you think the implications are of that? >> Well, I mean I think that we're going to dramatically simplify our customers lives, right? A thing that we focus on at Snowflake is relentless customer innovation, so we can make their lives better, so I mean frankly we talk to customers like, "Wait, I can do all this? Wait, are you sure that I'll be able to do this?" And we walk through what we can do, and what we can't do, and they really are like, "Wow, this could just dramatically simplify our lives and wait, what could we do with our data here?" And so, I think with the announcement of Unistore, and also all the Native app stuff that we're announcing today, I think we're really trying to enable customers and app developers there to think about, and being able to leverage Snowflake as their transactional system, the system of source, so I mean, I'm super excited about this, I came to Snowflake to work on this and I'm like, "Can't believe we get to talk about it." >> How do you, how, how? How does this work? What's the secret sauce behind it? Is it architecture or is it? >> Yeah, so I mean I think a big part of it is the architecture that we chose, so you know number one, a key product philosophy that we have at Snowflake is we have one product, we don't have many, we don't put the onus of complexity onto our customers and so building that into Snowflake is actually really hard, so underlying Hybrid Tables, which is the feature that powers Unistore is a row storage engine, a row-based storage engine, right? And then data is asynchronously copied over into a colander format and what this provides, because it's just another table that's deeply integrated with Snowflake is the compiler's completely aware of this, so you can write a query that spans multiple tables and take advantage of it, and we'll take over all the complexity, whether it needs to be a fast response to a single-row lookup, or it needs to aggregate and scan a ton of data, we'll make sure that we choose the right thing and provide you with the best performance that we have- >> You built that intelligence inside of that? >> Completely built in and amazing, but provided in a very simple fashion. >> You said you came to Snowflake to do this? How long ago was that? >> I came here a little over a year and a half. >> Okay, and had they started working on this obviously beforehand, or at least envisioning it, right? >> Yeah, this I mean, this is absolutely incredible, I have been working on this now for a year and a half, some of the team members have been working on it for more and it's incredible to finally be able to talk to customers and everybody about it, and for them to tell us what they're trying to do. I've already talked to a bunch of customers like, "Well wait, I could do this, or this, what about this scenario?" And it's awesome to hear their requirements, right? The thing that's been most amazing and you'll hear it in the talk tomorrow with Adobe who's been a great customer is like, "Customers give us insanely hard requirements." And what I love about this company is not, "Well, you know it's easier to do it this way." It's like, "No, how can we actually make their life easier?" And so, we really focus on doing that with Snowflake. >> And that's one of the things Frank talked about this morning with that mission alignment being critical there. So, it's in private preview now, when can folks expect to get their hands on it? >> Well, we don't have a date right now we're talking about, but you can go signup to be notified of the public preview when we get there, I think it's like snowflake.com/try-unistore, but we'll publish that later and you know if you're interested in the private preview, talk to your account team and we'll see if we can get you in. >> Carl, thank you so much for joining Dave and me in an action-packed 15 minutes, talking about the power of Unistore, what it's going to enable organizations to do and it sounds like you're tapping the surface, there's just so much more innovation that's to come, you're going to have to come back. >> Yes, that sounds awesome, thank you so much. >> Our pleasure. For Carl and Dave Vellante, I'm Lisa Martin, you're watching theCUBE's live coverage of Snowflake Summit '22 from the show floor in Las Vegas, we're going to be right back with our next guest. (calm music)
SUMMARY :
in the next 10 minutes with you, Oh, thank you so much for having me, and now, you have your transactional data, and that's what Hybrid and then they started to look at, and have that single platform and move them over to leverage Snowflake, and actually join it with my and to use the term you used HTAP, right? and leverage the power of the data cloud and I'm super excited to see what they do. the data stack if you will separate and being able to leverage Snowflake and amazing, and a half. and for them to tell us And that's one of the things and you know if you're interested and it sounds like you're Yes, that sounds awesome, and Dave Vellante,
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Michael Dell, Dell Technologies | Dell Technologies World 2022
>>The cube presents, Dell technologies world brought to you by Dell. >>Hello. Welcome to the cube here at Dell tech world. I'm John furry host of the cube with Dave Alon here with Michael Dell, the CEO of Dell technologies cube alumni comes on every year. We have the cube here. It's been two years. Michael, welcome to the cube. Get to see you. >>Hey, John, Dave, great to be with you guys. Thanks for being here. Wonderful to be back here in Vegas with >>You. Well, great to be in person two years ago, we had the cue with the pandemic a lot's happened. We were talking end to end solutions here at Dell tech world in person two years ago, pandemic hits. Thank God you had all that supply for the, for the people having the remote remote end to work now back in person. What's it look like now with, with Dell tech end to end, the edge is important. What's the story, >>You know, edge is, is the physical world. And if you, if you step back from clouds and, you know, multi-cloud, you sort of think about what is the purpose of a cloud or a data center? Well, it's to take data out of the physical world and move it to this place, to somehow enhance it or do something with it and create business value and hopefully create better outcomes. Well, it turns out that, you know, increasingly a lot of that data is gonna stay in the physical world and all of those nodes are gonna be connected. They're gonna be intelligent and we're seeing it in manufacturing and retail and healthcare, transportation, logistics. We're seeing this rapidly intelligent edge being formed. And then of course, with the new networks, the 5g we're seeing, you know, all, all this develop. And so here on the show floor, we're showing a lot of those solutions, but our customers are, are highly engaged. And certainly we think that's a, a big, a big growth factor for the next decade. >>And it's been ING to watch the transformation of the it world and cloudification and the as service, uh, consumption model, which you guys are putting out there has been very successful, but cloud operations is more prominent now on premises and edge and cloud. So the combination of cloud on-premise and edge hardware matters more now than ever before Silicon advances, um, abstraction layers from modern cloud native applications are what people are focused on. What's the story that you cite to the CIOs saying, we're here to help you with that new architecture cloud multi-cloud on premise and edge. What's the main story for you guys with the customers? >>Well, you know, customers want to go faster, right? And they want to accelerate their transformation. And so they wanna shift more resources over to developers, to applications, to access their data, to create competitive advantage. And so we talk a lot about the value line and what are those things below the value line, where we can provide that as a service on a consumption based model and accelerate their transformation, kind of, you know, do for them what we've done inside our own business. And, you know, it's absolutely resonating. We're seeing great growth there. People continue to, to need the solutions, but as we can automate the management and deployment of infrastructure and make it super easy, it gives them a lot of cycles back. >>You know, Michael, my, the favorite part, my favorite part of your book was you were in, I think you were in his, in his home court, in his dining room at Carl Icahn's house. And you said, well, why don't you just buy the company? And then you'll do what you're doing. I I'll buy it back for cheaper. Now, thankfully, you didn't have to do that. Cuz you had an environment of low interest rates and you obviously took it into the other direction, added tremendous value, 101 billion in revenue last year, 17% revenue growth, which was out astounding. When you think about that, um, now we're entering a new chapter with VMware untethered of course you're the chairman of both companies. So how should we think about the new Dell what's next? >>Well, so look, we, we have some unbelievable core businesses, right? We have our client system business and we've all learned during these last two years, how incredibly important it is to enable and empower your workforce with the right tools in the remote and high hybrid work. And we're showing off all kinds of new innovations here. That's a huge business force continues to grow, continues to be super important. Then we have our ISG, the cloud data center, the network of the future, the edge, you know, the, the sort of epicenter of where we're embracing, consumption based business models. That's absolutely huge. Then we have these new, new businesses that we're building with telco with edge, put it all together. It's a 1.3 trillion Tam that we operate in, as you said, more than a hundred billion dollars last year. So there's plenty of room for us to continue to grow and, and expand. And you know, as we make this shift to outcomes, it's obviously more valuable for customers and that, you know, increases our opportunity, increases the, the value we can create for all our stakeholders. >>And number one, number one, share in PCs, by the way, congratulations, again, hit that milestone. All of our gamer, uh, fans in our discord want to know what's the hottest chips coming. What's the fastest machines. What, how's the monitors coming? They want faster, cheaper. What's the coolest, uh, monitors out there right now and, and machines. >>Well, uh, you know, what what's, what's amazing is the, the pace of innovation continues to improve. So whether it's in the GPU, the CPU, the, the resolution, I I'm pretty partial to our 41, uh, display 11 million pixels of fun. And look, I mean, we, we it's, it's, it's clear that people are more productive when they have large screens and all the performance is enabling photo realistic, uh, you know, uh, gaming and photo realistic, everything. And these are immersive experiences. And, you know, again, uh, what companies have figured out to bring it back to, to, to a little bit of business here, John, is that when you, uh, give people the right tools, they're more productive, they're more engaged and look, people are smart. They know what tools are available. And, you know, uh, the thing that actually is most representative of how a person thinks about the tools they have at their organization is actually the thing that's right in front of 'em. And so, you know, this ability for us to provide a pool set of solutions for organizations to keep their workforce productive, to run their applications and infrastructure securely anywhere they want. That's, that's a winning proposition. >>Michael trust was a big theme of your keynote yesterday. And when you acquired EMC and got VMware, it really changed the dynamic with regard to your ability to, into new parts of organizations. You became a much more strategic supplier. I, I would argue. And now with VMware as a separate company, do you feel like you have built up over the, you know, five or whatever years that muscle memory you kinda earn that trust. So how do you see the customer relationship with that regard to that integration that they, they loved the eco. So system competitors might not have loved it so much, but the customers really did love. In fact, the, the U S a, a gentleman yesterday kind of mentioned that, how do you see it? >>You know, customers, uh, are not as interested in the balance sheet and what you know, where different holdings are, what they, they want things to work together, right? And they want partnerships in ecosystems. And certainly, you know, with VMware, even before the combination, we had a powerful partnership. It obviously solidified in a super special way. And now we have this first and best relationship and I've remained the chairman of VMware and super excited about their future. But our ecosystem is incredibly broad. And you see that here in this show floor, and again, making things work together better and more effectively building these engineered solutions that allow people to very quickly deploy the kind of capabilities they want, whether it's, you know, snowflake now working with the on premise and the edge data and more of these, you know, multi-cloud, uh, eco of systems that are being built. It's not gonna be just one company >>You called the edge a couple years ago. You're really prominent in your, in your speeches. And your keynotes data also is a big theme. You mentioned data now, data engineering seems to be the hottest track of, of, of students graduating with data engineering skills, not data science, data engineering, large scale data as code concepts. So what's your vision now with data, how's that fitting into the solutions and the role of data, obviously data protection with cybersecurity data as code is becoming really part of that next big thing. >>Yeah. I mean, if, if you look at anything that is interesting in the world today, uh, at the center of it is data, right? Whether it's the blockchain or the defi or the AI drug discovery, or the autonomous vehicles or whatever you wanna do, there's data in, in, in the middle of that. And of course with that data, well, you've gotta manage it. You, you need compute engines, right? You need to be able to protect it, secure it. And, you know, that's kind of what we do, and we're not going to create all those solutions, but we are gonna be an enabling layer to allow that data to be accessed no matter, you know, where, where it is. And, and, and of course, you know, leading in storage continues to be a super important part of our business. Number one, larger than number two than number three, number four, combined, and, and most of number five as well, and, and growing share. And, and you saw today, the software defined innovations, allowing that, you know, data layer to exist across the edge, the colos, the OnPrem, and the public clouds >>Throughout a stat yesterday. I can't remember if it was a keynote of the analyst round table, but it was 9 million cell towers. And if I heard, right, you kinda look at those as potential data centers talk about that's >>Right. It it's actually 7 million, but, but probably will be 9 million and not, not too long, I don't have the update, but so yeah, the public clouds all together is about 600 data centers. They're about 7 million cellular base stations in the world. Every single one of those is becoming a, you know, multi access, edge compute node. And what are they putting in there? They're putting many data centers of compute and GPS and storage. And, you know, 5g is not about, uh, connecting people that was 4g and before 5g is about connecting things. And there are way more things than there are people, right? And, uh, you know, this, this, this edge is, is rapidly developing. You'll also have private 5g and you'll have, you know, again, embedded intelligence I believe is gonna be in everything this next decade is going to be about that intelligent, connected future, taking that data, turning it into useful outsides in insights and outcomes. And, you know, lots of new businesses will be existing. Businesses will be transformed and also disrupted. >>Yeah. I mean, I think that's so right on and not to pat ourselves on the back day, but we called that edge distributed computing a couple years ago on the cube. And that's, what's turning into the home with COVID you saw that become a workplace, basically compute center, these compute nodes, tying it together as we, what everyone's talking about right now. So as customers say, okay, I want to keep my operations steady, steady, and secure. How do I glue it together? How do I bring these compute node together? That seems to be the top question on, on top of people's minds. And they want it to be cloud native, which means they want it to run cloud-like and they want to connect these compute node together. That's a big discussion point. What's your view on, >>Well, you know, if you, if you sort of have a, a cloud here, a cloud there cloud everywhere, and you, you know, have lots of different Kubernetes frameworks, uh, and you've got, you know, everything is, is spread out, it's a disaster, right? And, and, and it's, it's a, it's a, it's a real challenge to manage all that. So what people are trying to do is create ruthless standardization. It's like, how do you drive cost out and get speed? It's ruthless standardization create consistent environments where you can operate the across all the different domains that, that you want. And so, uh, you know, this is what we're bringing together in, in, in the capabilities that we're delivering. >>And that chaos is great opportunity for you. Um, how are you feeling about VMware these days, new team, uh, give us the update there. >>Yeah. The team is doing well. You know, I think the tons message is resonating. You know, people want Kubernetes and, and, and container based apps, for sure. That's the main, you know, growth in, in, in, in, in new, in new workloads. Uh, but they also want it to work with what they have. Yeah. And they don't want it to be locked into one particular infrastructure. So software finding everything, making it run in all the public clouds, you know, we've had a great success with VxRail, you know, that, that absolutely continues. We have, uh, 200,000 plus nodes, 15,000 customers and growing, we have edge satellite nodes and we continue to work together in SD wan in software defined networking in VMware cloud foundation, uh, you know, expressed, uh, in, in, in all locations. >>You know, one of the things that we've been seeing with the trend towards, um, future of work, which is a big theme, here is a lot of managed services are popping up where the complexity is so ha high that customers want to manage services. Uh, and also the workforce of it's kind of changing. You got a younger generation coming in, how do you see that future of the workforce? The next level? It's not gonna be like, yesterday's it, it's gonna be distributed computing dashboard based. And then you've got these managed services, you know, need to have the training and expertise maybe to run something at scale. How do, how do you see that connecting? Cuz that seems to be another big trend people are talking about, Hey, it's complex someone manage it for me. And I want ease of views. I want the easy button in it. >>Yeah. Well we we've all been at this a while. So we can remember, you know, the beginnings of converged infrastructure and then hyperconverged, which wasn't that long go. And now we have consumption based business models. These are all along the trajectory of the easy button that you're talking about and customers really thinking about the value line, where are the things that really differentiate and add value for their business. And it's not below the value line in those infrastructure areas are creating that easy button with appliances, with consumption based models and allowing them to deploy the scarce resources. They have to the things that really drive their unique differe. And you know, if you look at our managed services flex on demand, all the sort of ancestors and predecessors of apex, those have been great businesses for us. And now with apex, we're kind of industrializing this and, and making it, you know, at scale for all >>Customers, you know, the three of us, we go back, we, we, our first interactions with you separately, we're in the nine. And then we reconnected in the 2012. I think it was Tarkin Mayer had a little breakout session with CIOs. You brought us to early on a Dell tech world in Austin. And of course it was, >>It was just Dell world. Then Dell >>Four, we had Dell tech, you and then EMC world in 2010 was our first cube. And now that's all come together here in Las Vegas. So, you know, it's been great. Uh, the three of us come together and so really appreciate that. Yeah. >>Awesome. Absolutely awesome. >>Well, you know, really appreciate you guys being here, the wonderful work you do in thank you in, you know, bringing out the, the, the stories and, and showing off and helping us show off the innovations that, you know, our team has been working on. You know, during the past year >>It's been great in conversations and, and on a personal note, it's been great to have, uh, chat with all the top people and your company. Appreciate it. Um, someone told me to ask you this question, I want to ask you, you, we've all seen waves of innovation cycles up and down. We're kind of on one. Now you're seeing an inflection point, this next gen, uh, computing and, and web three cultural shit F with workforces and distributed computing decentralization. You mentioned that DFI earlier, how do you see this wave coming? Cause we've seen cycles come and go.com. Bubble kind of looks the same as the web three NFTs and stuff. Now it seems to be Look different, but how do you see this next wave? Cuz looking back on all the other ones that you you have lived through and you rode >>Well. So, you know, the, the way I see it is is, uh, to some extent, these are like foundational layers that have to be built for the next phase to occur. And if you look at the sort of new companies that are being founded today, and we see a lot of those, you, you, you, you see'em, we invest in a bunch of 'em, you know, they're, they're not going and, and kind of redoing the old foundational layers, they're going deeply into vertical businesses and, and disrupting and adding value on top of those. And I think that's, that's really the, the point of, of technology, right? It's enabling human progress us in, in all fields, it's making us healthier. It's making us safer. It's making us more successful in everything that, that we as humans do. And so all these layers of technology are enabling further progress and I think it's absolutely gonna continue. It's all been super exciting. Yeah. You know, so far for the first several decades, but as I, as I believe it, it's, it's just a pre-game show. >>And it's clear your strategy is, is, is really building that foundation of a layer, hardening it, but making it flexible enough, anybody read your book, you're a technology, visionary. A lot of people put you in a, you know, finance bucket, but you can, you can see that you can connect the dots. And that's what you're doing with your foundation of layers. You that's where you're making the bets, isn't it? Uh, you don't can't predict the future. You've said that many times, but you can sort of see where it's going and be prepared for >>It. Well, you, you, you know, you think about any company in, in the industry or any public sector organization, right? Uh, they're, they're, they're wanting to evolve more quickly and transform more quick, more quickly. Right. And we can give them an infrastructure or set of tools, a set of capabilities to help them go faster. >>Yeah. And the other one thing in the eighties, when you started Dell and we were in college, there was no open source really then if look at the growth of open source, talk about those layers, open source, better Silicon GPS, faster, cheap >>More now and now we even have, uh, open source instruction sets for processors. So I mean the whole world's changing. It's exciting. You have people around the world working together. I mean, when you see our development teams, uh, whether they're in Israel or Ireland or Bangalore or Singapore, Hopton Austin, Silicon valley, you know, Taiwan, they're, they're all, they're all collaborating together and, you know, driving, driving innovation and, and, and our business is not that dissimilar from our customers >>Like great to have you in the queue. Great. To have a physical event. People are excited. I'm talking to people, Hey, haven't been back in Vegas in two years. Thanks for having this event. Great to see you. Thanks for coming on the cube. >>Absolutely. Thank you guys. >>Michael Dell here in the cube CEO of Dell technologies. I'm John far, Dave Volante. We'll be right back, more live coverage here at Dell tech world.
SUMMARY :
I'm John furry host of the cube with Dave Alon here with Michael Hey, John, Dave, great to be with you guys. Thank God you had all that supply for the, for the people having the remote remote end to work now Well, it turns out that, you know, What's the story that you cite to the CIOs saying, we're here to help you with that new architecture cloud Well, you know, customers want to go faster, right? And you said, well, why don't you just buy the company? And you know, as we make this shift to outcomes, And number one, number one, share in PCs, by the way, congratulations, again, hit that milestone. all the performance is enabling photo realistic, uh, you know, uh, And now with VMware as a separate company, do you feel like you have built up the kind of capabilities they want, whether it's, you know, snowflake now working with the on premise and how's that fitting into the solutions and the role of data, obviously data protection with cybersecurity And, and, and of course, you know, And if I heard, right, you kinda look at those as potential data centers talk about of those is becoming a, you know, multi access, And that's, what's turning into the home with COVID you saw that And so, uh, you know, this is what we're bringing together Um, how are you feeling about VMware these days, everything, making it run in all the public clouds, you know, How do, how do you see that connecting? So we can remember, you know, the beginnings of converged infrastructure Customers, you know, the three of us, we go back, we, we, our first interactions with you separately, It was just Dell world. So, you know, it's been great. Well, you know, really appreciate you guys being here, the wonderful work you do in thank you in, Cuz looking back on all the other ones that you you have And if you look at the sort of new companies that are being founded today, you know, finance bucket, but you can, you can see that you can connect the dots. And we can give them an source really then if look at the growth of open source, talk about those layers, open source, you know, driving, driving innovation and, and, and our business is not that dissimilar from our Like great to have you in the queue. Thank you guys. Michael Dell here in the cube CEO of Dell technologies.
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Analyst Predictions 2022: The Future of Data Management
[Music] in the 2010s organizations became keenly aware that data would become the key ingredient in driving competitive advantage differentiation and growth but to this day putting data to work remains a difficult challenge for many if not most organizations now as the cloud matures it has become a game changer for data practitioners by making cheap storage and massive processing power readily accessible we've also seen better tooling in the form of data workflows streaming machine intelligence ai developer tools security observability automation new databases and the like these innovations they accelerate data proficiency but at the same time they had complexity for practitioners data lakes data hubs data warehouses data marts data fabrics data meshes data catalogs data oceans are forming they're evolving and exploding onto the scene so in an effort to bring perspective to the sea of optionality we've brought together the brightest minds in the data analyst community to discuss how data management is morphing and what practitioners should expect in 2022 and beyond hello everyone my name is dave vellante with the cube and i'd like to welcome you to a special cube presentation analyst predictions 2022 the future of data management we've gathered six of the best analysts in data and data management who are going to present and discuss their top predictions and trends for 2022 in the first half of this decade let me introduce our six power panelists sanjeev mohan is former gartner analyst and principal at sanjamo tony bear is principal at db insight carl olufsen is well-known research vice president with idc dave meninger is senior vice president and research director at ventana research brad shimon chief analyst at ai platforms analytics and data management at omnia and doug henschen vice president and principal analyst at constellation research gentlemen welcome to the program and thanks for coming on thecube today great to be here thank you all right here's the format we're going to use i as moderator are going to call on each analyst separately who then will deliver their prediction or mega trend and then in the interest of time management and pace two analysts will have the opportunity to comment if we have more time we'll elongate it but let's get started right away sanjeev mohan please kick it off you want to talk about governance go ahead sir thank you dave i i believe that data governance which we've been talking about for many years is now not only going to be mainstream it's going to be table stakes and all the things that you mentioned you know with data oceans data lakes lake houses data fabric meshes the common glue is metadata if we don't understand what data we have and we are governing it there is no way we can manage it so we saw informatica when public last year after a hiatus of six years i've i'm predicting that this year we see some more companies go public uh my bet is on colibra most likely and maybe alation we'll see go public this year we we i'm also predicting that the scope of data governance is going to expand beyond just data it's not just data and reports we are going to see more transformations like spark jaws python even airflow we're going to see more of streaming data so from kafka schema registry for example we will see ai models become part of this whole governance suite so the governance suite is going to be very comprehensive very detailed lineage impact analysis and then even expand into data quality we already seen that happen with some of the tools where they are buying these smaller companies and bringing in data quality monitoring and integrating it with metadata management data catalogs also data access governance so these so what we are going to see is that once the data governance platforms become the key entry point into these modern architectures i'm predicting that the usage the number of users of a data catalog is going to exceed that of a bi tool that will take time and we already seen that that trajectory right now if you look at bi tools i would say there are 100 users to a bi tool to one data catalog and i i see that evening out over a period of time and at some point data catalogs will really become you know the main way for us to access data data catalog will help us visualize data but if we want to do more in-depth analysis it'll be the jumping-off point into the bi tool the data science tool and and that is that is the journey i see for the data governance products excellent thank you some comments maybe maybe doug a lot a lot of things to weigh in on there maybe you could comment yeah sanjeev i think you're spot on a lot of the trends uh the one disagreement i think it's it's really still far from mainstream as you say we've been talking about this for years it's like god motherhood apple pie everyone agrees it's important but too few organizations are really practicing good governance because it's hard and because the incentives have been lacking i think one thing that deserves uh mention in this context is uh esg mandates and guidelines these are environmental social and governance regs and guidelines we've seen the environmental rags and guidelines imposed in industries particularly the carbon intensive industries we've seen the social mandates particularly diversity imposed on suppliers by companies that are leading on this topic we've seen governance guidelines now being imposed by banks and investors so these esgs are presenting new carrots and sticks and it's going to demand more solid data it's going to demand more detailed reporting and solid reporting tighter governance but we're still far from mainstream adoption we have a lot of uh you know best of breed niche players in the space i think the signs that it's going to be more mainstream are starting with things like azure purview google dataplex the big cloud platform uh players seem to be uh upping the ante and and addressing starting to address governance excellent thank you doug brad i wonder if you could chime in as well yeah i would love to be a believer in data catalogs um but uh to doug's point i think that it's going to take some more pressure for for that to happen i recall metadata being something every enterprise thought they were going to get under control when we were working on service oriented architecture back in the 90s and that didn't happen quite the way we we anticipated and and uh to sanjeev's point it's because it is really complex and really difficult to do my hope is that you know we won't sort of uh how do we put this fade out into this nebulous nebula of uh domain catalogs that are specific to individual use cases like purview for getting data quality right or like data governance and cyber security and instead we have some tooling that can actually be adaptive to gather metadata to create something i know is important to you sanjeev and that is this idea of observability if you can get enough metadata without moving your data around but understanding the entirety of a system that's running on this data you can do a lot to help with with the governance that doug is talking about so so i just want to add that you know data governance like many other initiatives did not succeed even ai went into an ai window but that's a different topic but a lot of these things did not succeed because to your point the incentives were not there i i remember when starbucks oxley had come into the scene if if a bank did not do service obviously they were very happy to a million dollar fine that was like you know pocket change for them instead of doing the right thing but i think the stakes are much higher now with gdpr uh the floodgates open now you know california you know has ccpa but even ccpa is being outdated with cpra which is much more gdpr like so we are very rapidly entering a space where every pretty much every major country in the world is coming up with its own uh compliance regulatory requirements data residence is becoming really important and and i i think we are going to reach a stage where uh it won't be optional anymore so whether we like it or not and i think the reason data catalogs were not successful in the past is because we did not have the right focus on adoption we were focused on features and these features were disconnected very hard for business to stop these are built by it people for it departments to to take a look at technical metadata not business metadata today the tables have turned cdo's are driving this uh initiative uh regulatory compliances are beating down hard so i think the time might be right yeah so guys we have to move on here and uh but there's some some real meat on the bone here sanjeev i like the fact that you late you called out calibra and alation so we can look back a year from now and say okay he made the call he stuck it and then the ratio of bi tools the data catalogs that's another sort of measurement that we can we can take even though some skepticism there that's something that we can watch and i wonder if someday if we'll have more metadata than data but i want to move to tony baer you want to talk about data mesh and speaking you know coming off of governance i mean wow you know the whole concept of data mesh is decentralized data and then governance becomes you know a nightmare there but take it away tony we'll put it this way um data mesh you know the the idea at least is proposed by thoughtworks um you know basically was unleashed a couple years ago and the press has been almost uniformly almost uncritical um a good reason for that is for all the problems that basically that sanjeev and doug and brad were just you know we're just speaking about which is that we have all this data out there and we don't know what to do about it um now that's not a new problem that was a problem we had enterprise data warehouses it was a problem when we had our hadoop data clusters it's even more of a problem now the data's out in the cloud where the data is not only your data like is not only s3 it's all over the place and it's also including streaming which i know we'll be talking about later so the data mesh was a response to that the idea of that we need to debate you know who are the folks that really know best about governance is the domain experts so it was basically data mesh was an architectural pattern and a process my prediction for this year is that data mesh is going to hit cold hard reality because if you if you do a google search um basically the the published work the articles and databases have been largely you know pretty uncritical um so far you know that you know basically learning is basically being a very revolutionary new idea i don't think it's that revolutionary because we've talked about ideas like this brad and i you and i met years ago when we were talking about so and decentralizing all of us was at the application level now we're talking about at the data level and now we have microservices so there's this thought of oh if we manage if we're apps in cloud native through microservices why don't we think of data in the same way um my sense this year is that you know this and this has been a very active search if you look at google search trends is that now companies are going to you know enterprises are going to look at this seriously and as they look at seriously it's going to attract its first real hard scrutiny it's going to attract its first backlash that's not necessarily a bad thing it means that it's being taken seriously um the reason why i think that that uh that it will you'll start to see basically the cold hard light of day shine on data mesh is that it's still a work in progress you know this idea is basically a couple years old and there's still some pretty major gaps um the biggest gap is in is in the area of federated governance now federated governance itself is not a new issue uh federated governance position we're trying to figure out like how can we basically strike the balance between getting let's say you know between basically consistent enterprise policy consistent enterprise governance but yet the groups that understand the data know how to basically you know that you know how do we basically sort of balance the two there's a huge there's a huge gap there in practice and knowledge um also to a lesser extent there's a technology gap which is basically in the self-service technologies that will help teams essentially govern data you know basically through the full life cycle from developed from selecting the data from you know building the other pipelines from determining your access control determining looking at quality looking at basically whether data is fresh or whether or not it's trending of course so my predictions is that it will really receive the first harsh scrutiny this year you are going to see some organization enterprises declare premature victory when they've uh when they build some federated query implementations you're going to see vendors start to data mesh wash their products anybody in the data management space they're going to say that whether it's basically a pipelining tool whether it's basically elt whether it's a catalog um or confederated query tool they're all going to be like you know basically promoting the fact of how they support this hopefully nobody is going to call themselves a data mesh tool because data mesh is not a technology we're going to see one other thing come out of this and this harks back to the metadata that sanji was talking about and the catalogs that he was talking about which is that there's going to be a new focus on every renewed focus on metadata and i think that's going to spur interest in data fabrics now data fabrics are pretty vaguely defined but if we just take the most elemental definition which is a common metadata back plane i think that if anybody is going to get serious about data mesh they need to look at a data fabric because we all at the end of the day need to speak you know need to read from the same sheet of music so thank you tony dave dave meninger i mean one of the things that people like about data mesh is it pretty crisply articulates some of the flaws in today's organizational approaches to data what are your thoughts on this well i think we have to start by defining data mesh right the the term is already getting corrupted right tony said it's going to see the cold hard uh light of day and there's a problem right now that there are a number of overlapping terms that are similar but not identical so we've got data virtualization data fabric excuse me for a second sorry about that data virtualization data fabric uh uh data federation right uh so i i think that it's not really clear what each vendor means by these terms i see data mesh and data fabric becoming quite popular i've i've interpreted data mesh as referring primarily to the governance aspects as originally you know intended and specified but that's not the way i see vendors using i see vendors using it much more to mean data fabric and data virtualization so i'm going to comment on the group of those things i think the group of those things is going to happen they're going to happen they're going to become more robust our research suggests that a quarter of organizations are already using virtualized access to their data lakes and another half so a total of three quarters will eventually be accessing their data lakes using some sort of virtualized access again whether you define it as mesh or fabric or virtualization isn't really the point here but this notion that there are different elements of data metadata and governance within an organization that all need to be managed collectively the interesting thing is when you look at the satisfaction rates of those organizations using virtualization versus those that are not it's almost double 68 of organizations i'm i'm sorry um 79 of organizations that were using virtualized access express satisfaction with their access to the data lake only 39 expressed satisfaction if they weren't using virtualized access so thank you uh dave uh sanjeev we just got about a couple minutes on this topic but i know you're speaking or maybe you've spoken already on a panel with jamal dagani who sort of invented the concept governance obviously is a big sticking point but what are your thoughts on this you are mute so my message to your mark and uh and to the community is uh as opposed to what dave said let's not define it we spent the whole year defining it there are four principles domain product data infrastructure and governance let's take it to the next level i get a lot of questions on what is the difference between data fabric and data mesh and i'm like i can compare the two because data mesh is a business concept data fabric is a data integration pattern how do you define how do you compare the two you have to bring data mesh level down so to tony's point i'm on a warp path in 2022 to take it down to what does a data product look like how do we handle shared data across domains and govern it and i think we are going to see more of that in 2022 is operationalization of data mesh i think we could have a whole hour on this topic couldn't we uh maybe we should do that uh but let's go to let's move to carl said carl your database guy you've been around that that block for a while now you want to talk about graph databases bring it on oh yeah okay thanks so i regard graph database as basically the next truly revolutionary database management technology i'm looking forward to for the graph database market which of course we haven't defined yet so obviously i have a little wiggle room in what i'm about to say but that this market will grow by about 600 percent over the next 10 years now 10 years is a long time but over the next five years we expect to see gradual growth as people start to learn how to use it problem isn't that it's used the problem is not that it's not useful is that people don't know how to use it so let me explain before i go any further what a graph database is because some of the folks on the call may not may not know what it is a graph database organizes data according to a mathematical structure called a graph a graph has elements called nodes and edges so a data element drops into a node the nodes are connected by edges the edges connect one node to another node combinations of edges create structures that you can analyze to determine how things are related in some cases the nodes and edges can have properties attached to them which add additional informative material that makes it richer that's called a property graph okay there are two principal use cases for graph databases there's there's semantic proper graphs which are used to break down human language text uh into the semantic structures then you can search it organize it and and and answer complicated questions a lot of ai is aimed at semantic graphs another kind is the property graph that i just mentioned which has a dazzling number of use cases i want to just point out is as i talk about this people are probably wondering well we have relational databases isn't that good enough okay so a relational database defines it uses um it supports what i call definitional relationships that means you define the relationships in a fixed structure the database drops into that structure there's a value foreign key value that relates one table to another and that value is fixed you don't change it if you change it the database becomes unstable it's not clear what you're looking at in a graph database the system is designed to handle change so that it can reflect the true state of the things that it's being used to track so um let me just give you some examples of use cases for this um they include uh entity resolution data lineage uh um social media analysis customer 360 fraud prevention there's cyber security there's strong supply chain is a big one actually there's explainable ai and this is going to become important too because a lot of people are adopting ai but they want a system after the fact to say how did the ai system come to that conclusion how did it make that recommendation right now we don't have really good ways of tracking that okay machine machine learning in general um social network i already mentioned that and then we've got oh gosh we've got data governance data compliance risk management we've got recommendation we've got personalization anti-money money laundering that's another big one identity and access management network and i.t operations is already becoming a key one where you actually have mapped out your operation your your you know whatever it is your data center and you you can track what's going on as things happen there root cause analysis fraud detection is a huge one a number of major credit card companies use graph databases for fraud detection risk analysis tracking and tracing churn analysis next best action what-if analysis impact analysis entity resolution and i would add one other thing or just a few other things to this list metadata management so sanjay here you go this is your engine okay because i was in metadata management for quite a while in my past life and one of the things i found was that none of the data management technologies that were available to us could efficiently handle metadata because of the kinds of structures that result from it but grass can okay grafts can do things like say this term in this context means this but in that context it means that okay things like that and in fact uh logistics management supply chain it also because it handles recursive relationships by recursive relationships i mean objects that own other objects that are of the same type you can do things like bill materials you know so like parts explosion you can do an hr analysis who reports to whom how many levels up the chain and that kind of thing you can do that with relational databases but yes it takes a lot of programming in fact you can do almost any of these things with relational databases but the problem is you have to program it it's not it's not supported in the database and whenever you have to program something that means you can't trace it you can't define it you can't publish it in terms of its functionality and it's really really hard to maintain over time so carl thank you i wonder if we could bring brad in i mean brad i'm sitting there wondering okay is this incremental to the market is it disruptive and replaceable what are your thoughts on this space it's already disrupted the market i mean like carl said go to any bank and ask them are you using graph databases to do to get fraud detection under control and they'll say absolutely that's the only way to solve this problem and it is frankly um and it's the only way to solve a lot of the problems that carl mentioned and that is i think it's it's achilles heel in some ways because you know it's like finding the best way to cross the seven bridges of konigsberg you know it's always going to kind of be tied to those use cases because it's really special and it's really unique and because it's special and it's unique uh it it still unfortunately kind of stands apart from the rest of the community that's building let's say ai outcomes as the great great example here the graph databases and ai as carl mentioned are like chocolate and peanut butter but technologically they don't know how to talk to one another they're completely different um and you know it's you can't just stand up sql and query them you've got to to learn um yeah what is that carlos specter or uh special uh uh yeah thank you uh to actually get to the data in there and if you're gonna scale that data that graph database especially a property graph if you're gonna do something really complex like try to understand uh you know all of the metadata in your organization you might just end up with you know a graph database winter like we had the ai winter simply because you run out of performance to make the thing happen so i i think it's already disrupted but we we need to like treat it like a first-class citizen in in the data analytics and ai community we need to bring it into the fold we need to equip it with the tools it needs to do that the magic it does and to do it not just for specialized use cases but for everything because i i'm with carl i i think it's absolutely revolutionary so i had also identified the principal achilles heel of the technology which is scaling now when these when these things get large and complex enough that they spill over what a single server can handle you start to have difficulties because the relationships span things that have to be resolved over a network and then you get network latency and that slows the system down so that's still a problem to be solved sanjeev any quick thoughts on this i mean i think metadata on the on the on the word cloud is going to be the the largest font uh but what are your thoughts here i want to like step away so people don't you know associate me with only meta data so i want to talk about something a little bit slightly different uh dbengines.com has done an amazing job i think almost everyone knows that they chronicle all the major databases that are in use today in january of 2022 there are 381 databases on its list of ranked list of databases the largest category is rdbms the second largest category is actually divided into two property graphs and rdf graphs these two together make up the second largest number of data databases so talking about accolades here this is a problem the problem is that there's so many graph databases to choose from they come in different shapes and forms uh to bright's point there's so many query languages in rdbms is sql end of the story here we've got sci-fi we've got gremlin we've got gql and then your proprietary languages so i think there's a lot of disparity in this space but excellent all excellent points sanji i must say and that is a problem the languages need to be sorted and standardized and it needs people need to have a road map as to what they can do with it because as you say you can do so many things and so many of those things are unrelated that you sort of say well what do we use this for i'm reminded of the saying i learned a bunch of years ago when somebody said that the digital computer is the only tool man has ever devised that has no particular purpose all right guys we gotta we gotta move on to dave uh meninger uh we've heard about streaming uh your prediction is in that realm so please take it away sure so i like to say that historical databases are to become a thing of the past but i don't mean that they're going to go away that's not my point i mean we need historical databases but streaming data is going to become the default way in which we operate with data so in the next say three to five years i would expect the data platforms and and we're using the term data platforms to represent the evolution of databases and data lakes that the data platforms will incorporate these streaming capabilities we're going to process data as it streams into an organization and then it's going to roll off into historical databases so historical databases don't go away but they become a thing of the past they store the data that occurred previously and as data is occurring we're going to be processing it we're going to be analyzing we're going to be acting on it i mean we we only ever ended up with historical databases because we were limited by the technology that was available to us data doesn't occur in batches but we processed it in batches because that was the best we could do and it wasn't bad and we've continued to improve and we've improved and we've improved but streaming data today is still the exception it's not the rule right there's there are projects within organizations that deal with streaming data but it's not the default way in which we deal with data yet and so that that's my prediction is that this is going to change we're going to have um streaming data be the default way in which we deal with data and and how you label it what you call it you know maybe these databases and data platforms just evolve to be able to handle it but we're going to deal with data in a different way and our research shows that already about half of the participants in our analytics and data benchmark research are using streaming data you know another third are planning to use streaming technologies so that gets us to about eight out of ten organizations need to use this technology that doesn't mean they have to use it throughout the whole organization but but it's pretty widespread in its use today and has continued to grow if you think about the consumerization of i.t we've all been conditioned to expect immediate access to information immediate responsiveness you know we want to know if an uh item is on the shelf at our local retail store and we can go in and pick it up right now you know that's the world we live in and that's spilling over into the enterprise i.t world where we have to provide those same types of capabilities um so that's my prediction historical database has become a thing of the past streaming data becomes the default way in which we we operate with data all right thank you david well so what what say you uh carl a guy who's followed historical databases for a long time well one thing actually every database is historical because as soon as you put data in it it's now history it's no longer it no longer reflects the present state of things but even if that history is only a millisecond old it's still history but um i would say i mean i know you're trying to be a little bit provocative in saying this dave because you know as well as i do that people still need to do their taxes they still need to do accounting they still need to run general ledger programs and things like that that all involves historical data that's not going to go away unless you want to go to jail so you're going to have to deal with that but as far as the leading edge functionality i'm totally with you on that and i'm just you know i'm just kind of wondering um if this chain if this requires a change in the way that we perceive applications in order to truly be manifested and rethinking the way m applications work um saying that uh an application should respond instantly as soon as the state of things changes what do you say about that i i think that's true i think we do have to think about things differently that's you know it's not the way we design systems in the past uh we're seeing more and more systems designed that way but again it's not the default and and agree 100 with you that we do need historical databases you know that that's clear and even some of those historical databases will be used in conjunction with the streaming data right so absolutely i mean you know let's take the data warehouse example where you're using the data warehouse as context and the streaming data as the present you're saying here's a sequence of things that's happening right now have we seen that sequence before and where what what does that pattern look like in past situations and can we learn from that so tony bear i wonder if you could comment i mean if you when you think about you know real-time inferencing at the edge for instance which is something that a lot of people talk about um a lot of what we're discussing here in this segment looks like it's got great potential what are your thoughts yeah well i mean i think you nailed it right you know you hit it right on the head there which is that i think a key what i'm seeing is that essentially and basically i'm going to split this one down the middle is i don't see that basically streaming is the default what i see is streaming and basically and transaction databases um and analytics data you know data warehouses data lakes whatever are converging and what allows us technically to converge is cloud native architecture where you can basically distribute things so you could have you can have a note here that's doing the real-time processing that's also doing it and this is what your leads in we're maybe doing some of that real-time predictive analytics to take a look at well look we're looking at this customer journey what's happening with you know you know with with what the customer is doing right now and this is correlated with what other customers are doing so what i so the thing is that in the cloud you can basically partition this and because of basically you know the speed of the infrastructure um that you can basically bring these together and or and so and kind of orchestrate them sort of loosely coupled manner the other part is that the use cases are demanding and this is part that goes back to what dave is saying is that you know when you look at customer 360 when you look at let's say smart you know smart utility grids when you look at any type of operational problem it has a real-time component and it has a historical component and having predictives and so like you know you know my sense here is that there that technically we can bring this together through the cloud and i think the use case is that is that we we can apply some some real-time sort of you know predictive analytics on these streams and feed this into the transactions so that when we make a decision in terms of what to do as a result of a transaction we have this real time you know input sanjeev did you have a comment yeah i was just going to say that to this point you know we have to think of streaming very different because in the historical databases we used to bring the data and store the data and then we used to run rules on top uh aggregations and all but in case of streaming the mindset changes because the rules normally the inference all of that is fixed but the data is constantly changing so it's a completely reverse way of thinking of uh and building applications on top of that so dave menninger there seemed to be some disagreement about the default or now what kind of time frame are you are you thinking about is this end of decade it becomes the default what would you pin i i think around you know between between five to ten years i think this becomes the reality um i think you know it'll be more and more common between now and then but it becomes the default and i also want sanjeev at some point maybe in one of our subsequent conversations we need to talk about governing streaming data because that's a whole other set of challenges we've also talked about it rather in a two dimensions historical and streaming and there's lots of low latency micro batch sub second that's not quite streaming but in many cases it's fast enough and we're seeing a lot of adoption of near real time not quite real time as uh good enough for most for many applications because nobody's really taking the hardware dimension of this information like how do we that'll just happen carl so near real time maybe before you lose the customer however you define that right okay um let's move on to brad brad you want to talk about automation ai uh the the the pipeline people feel like hey we can just automate everything what's your prediction yeah uh i'm i'm an ai fiction auto so apologies in advance for that but uh you know um i i think that um we've been seeing automation at play within ai for some time now and it's helped us do do a lot of things for especially for practitioners that are building ai outcomes in the enterprise uh it's it's helped them to fill skills gaps it's helped them to speed development and it's helped them to to actually make ai better uh because it you know in some ways provides some swim lanes and and for example with technologies like ottawa milk and can auto document and create that sort of transparency that that we talked about a little bit earlier um but i i think it's there's an interesting kind of conversion happening with this idea of automation um and and that is that uh we've had the automation that started happening for practitioners it's it's trying to move outside of the traditional bounds of things like i'm just trying to get my features i'm just trying to pick the right algorithm i'm just trying to build the right model uh and it's expanding across that full life cycle of building an ai outcome to start at the very beginning of data and to then continue on to the end which is this continuous delivery and continuous uh automation of of that outcome to make sure it's right and it hasn't drifted and stuff like that and because of that because it's become kind of powerful we're starting to to actually see this weird thing happen where the practitioners are starting to converge with the users and that is to say that okay if i'm in tableau right now i can stand up salesforce einstein discovery and it will automatically create a nice predictive algorithm for me um given the data that i that i pull in um but what's starting to happen and we're seeing this from the the the companies that create business software so salesforce oracle sap and others is that they're starting to actually use these same ideals and a lot of deep learning to to basically stand up these out of the box flip a switch and you've got an ai outcome at the ready for business users and um i i'm very much you know i think that that's that's the way that it's going to go and what it means is that ai is is slowly disappearing uh and i don't think that's a bad thing i think if anything what we're going to see in 2022 and maybe into 2023 is this sort of rush to to put this idea of disappearing ai into practice and have as many of these solutions in the enterprise as possible you can see like for example sap is going to roll out this quarter this thing called adaptive recommendation services which which basically is a cold start ai outcome that can work across a whole bunch of different vertical markets and use cases it's just a recommendation engine for whatever you need it to do in the line of business so basically you're you're an sap user you look up to turn on your software one day and you're a sales professional let's say and suddenly you have a recommendation for customer churn it's going that's great well i i don't know i i think that's terrifying in some ways i think it is the future that ai is going to disappear like that but i am absolutely terrified of it because um i i think that what it what it really does is it calls attention to a lot of the issues that we already see around ai um specific to this idea of what what we like to call it omdia responsible ai which is you know how do you build an ai outcome that is free of bias that is inclusive that is fair that is safe that is secure that it's audible etc etc etc etc that takes some a lot of work to do and so if you imagine a customer that that's just a sales force customer let's say and they're turning on einstein discovery within their sales software you need some guidance to make sure that when you flip that switch that the outcome you're going to get is correct and that's that's going to take some work and so i think we're going to see this let's roll this out and suddenly there's going to be a lot of a lot of problems a lot of pushback uh that we're going to see and some of that's going to come from gdpr and others that sam jeeve was mentioning earlier a lot of it's going to come from internal csr requirements within companies that are saying hey hey whoa hold up we can't do this all at once let's take the slow route let's make ai automated in a smart way and that's going to take time yeah so a couple predictions there that i heard i mean ai essentially you disappear it becomes invisible maybe if i can restate that and then if if i understand it correctly brad you're saying there's a backlash in the near term people can say oh slow down let's automate what we can those attributes that you talked about are non trivial to achieve is that why you're a bit of a skeptic yeah i think that we don't have any sort of standards that companies can look to and understand and we certainly within these companies especially those that haven't already stood up in internal data science team they don't have the knowledge to understand what that when they flip that switch for an automated ai outcome that it's it's gonna do what they think it's gonna do and so we need some sort of standard standard methodology and practice best practices that every company that's going to consume this invisible ai can make use of and one of the things that you know is sort of started that google kicked off a few years back that's picking up some momentum and the companies i just mentioned are starting to use it is this idea of model cards where at least you have some transparency about what these things are doing you know so like for the sap example we know for example that it's convolutional neural network with a long short-term memory model that it's using we know that it only works on roman english uh and therefore me as a consumer can say oh well i know that i need to do this internationally so i should not just turn this on today great thank you carl can you add anything any context here yeah we've talked about some of the things brad mentioned here at idc in the our future of intelligence group regarding in particular the moral and legal implications of having a fully automated you know ai uh driven system uh because we already know and we've seen that ai systems are biased by the data that they get right so if if they get data that pushes them in a certain direction i think there was a story last week about an hr system that was uh that was recommending promotions for white people over black people because in the past um you know white people were promoted and and more productive than black people but not it had no context as to why which is you know because they were being historically discriminated black people being historically discriminated against but the system doesn't know that so you know you have to be aware of that and i think that at the very least there should be controls when a decision has either a moral or a legal implication when when you want when you really need a human judgment it could lay out the options for you but a person actually needs to authorize that that action and i also think that we always will have to be vigilant regarding the kind of data we use to train our systems to make sure that it doesn't introduce unintended biases and to some extent they always will so we'll always be chasing after them that's that's absolutely carl yeah i think that what you have to bear in mind as a as a consumer of ai is that it is a reflection of us and we are a very flawed species uh and so if you look at all the really fantastic magical looking supermodels we see like gpt three and four that's coming out z they're xenophobic and hateful uh because the people the data that's built upon them and the algorithms and the people that build them are us so ai is a reflection of us we need to keep that in mind yeah we're the ai's by us because humans are biased all right great okay let's move on doug henson you know a lot of people that said that data lake that term's not not going to not going to live on but it appears to be have some legs here uh you want to talk about lake house bring it on yes i do my prediction is that lake house and this idea of a combined data warehouse and data lake platform is going to emerge as the dominant data management offering i say offering that doesn't mean it's going to be the dominant thing that organizations have out there but it's going to be the predominant vendor offering in 2022. now heading into 2021 we already had cloudera data bricks microsoft snowflake as proponents in 2021 sap oracle and several of these fabric virtualization mesh vendors join the bandwagon the promise is that you have one platform that manages your structured unstructured and semi-structured information and it addresses both the beyond analytics needs and the data science needs the real promise there is simplicity and lower cost but i think end users have to answer a few questions the first is does your organization really have a center of data gravity or is it is the data highly distributed multiple data warehouses multiple data lakes on-premises cloud if it if it's very distributed and you you know you have difficulty consolidating and that's not really a goal for you then maybe that single platform is unrealistic and not likely to add value to you um you know also the fabric and virtualization vendors the the mesh idea that's where if you have this highly distributed situation that might be a better path forward the second question if you are looking at one of these lake house offerings you are looking at consolidating simplifying bringing together to a single platform you have to make sure that it meets both the warehouse need and the data lake need so you have vendors like data bricks microsoft with azure synapse new really to the data warehouse space and they're having to prove that these data warehouse capabilities on their platforms can meet the scaling requirements can meet the user and query concurrency requirements meet those tight slas and then on the other hand you have the or the oracle sap snowflake the data warehouse uh folks coming into the data science world and they have to prove that they can manage the unstructured information and meet the needs of the data scientists i'm seeing a lot of the lake house offerings from the warehouse crowd managing that unstructured information in columns and rows and some of these vendors snowflake in particular is really relying on partners for the data science needs so you really got to look at a lake house offering and make sure that it meets both the warehouse and the data lake requirement well thank you doug well tony if those two worlds are going to come together as doug was saying the analytics and the data science world does it need to be some kind of semantic layer in between i don't know weigh in on this topic if you would oh didn't we talk about data fabrics before common metadata layer um actually i'm almost tempted to say let's declare victory and go home in that this is actually been going on for a while i actually agree with uh you know much what doug is saying there which is that i mean we i remembered as far back as i think it was like 2014 i was doing a a study you know it was still at ovum predecessor omnia um looking at all these specialized databases that were coming up and seeing that you know there's overlap with the edges but yet there was still going to be a reason at the time that you would have let's say a document database for json you'd have a relational database for tran you know for transactions and for data warehouse and you had you know and you had basically something at that time that that resembles to do for what we're considering a day of life fast fo and the thing is what i was saying at the time is that you're seeing basically blur you know sort of blending at the edges that i was saying like about five or six years ago um that's all and the the lake house is essentially you know the amount of the the current manifestation of that idea there is a dichotomy in terms of you know it's the old argument do we centralize this all you know you know in in in in in a single place or do we or do we virtualize and i think it's always going to be a yin and yang there's never going to be a single single silver silver bullet i do see um that they're also going to be questions and these are things that points that doug raised they're you know what your what do you need of of of your of you know for your performance there or for your you know pre-performance characteristics do you need for instance hiking currency you need the ability to do some very sophisticated joins or is your requirement more to be able to distribute and you know distribute our processing is you know as far as possible to get you know to essentially do a kind of brute force approach all these approaches are valid based on you know based on the used case um i just see that essentially that the lake house is the culmination of it's nothing it's just it's a relatively new term introduced by databricks a couple years ago this is the culmination of basically what's been a long time trend and what we see in the cloud is that as we start seeing data warehouses as a checkbox item say hey we can basically source data in cloud and cloud storage and s3 azure blob store you know whatever um as long as it's in certain formats like you know like you know parquet or csv or something like that you know i see that as becoming kind of you know a check box item so to that extent i think that the lake house depending on how you define it is already reality um and in some in some cases maybe new terminology but not a whole heck of a lot new under the sun yeah and dave menger i mean a lot of this thank you tony but a lot of this is going to come down to you know vendor marketing right some people try to co-opt the term we talked about data mesh washing what are your thoughts on this yeah so um i used the term data platform earlier and and part of the reason i use that term is that it's more vendor neutral uh we've we've tried to uh sort of stay out of the the vendor uh terminology patenting world right whether whether the term lake house is what sticks or not the concept is certainly going to stick and we have some data to back it up about a quarter of organizations that are using data lakes today already incorporate data warehouse functionality into it so they consider their data lake house and data warehouse one in the same about a quarter of organizations a little less but about a quarter of organizations feed the data lake from the data warehouse and about a quarter of organizations feed the data warehouse from the data lake so it's pretty obvious that three quarters of organizations need to bring this stuff together right the need is there the need is apparent the technology is going to continue to verge converge i i like to talk about you know you've got data lakes over here at one end and i'm not going to talk about why people thought data lakes were a bad idea because they thought you just throw stuff in a in a server and you ignore it right that's not what a data lake is so you've got data lake people over here and you've got database people over here data warehouse people over here database vendors are adding data lake capabilities and data lake vendors are adding data warehouse capabilities so it's obvious that they're going to meet in the middle i mean i think it's like tony says i think we should there declare victory and go home and so so i it's just a follow-up on that so are you saying these the specialized lake and the specialized warehouse do they go away i mean johnny tony data mesh practitioners would say or or advocates would say well they could all live as just a node on the on the mesh but based on what dave just said are we going to see those all morph together well number one as i was saying before there's always going to be this sort of you know kind of you know centrifugal force or this tug of war between do we centralize the data do we do it virtualize and the fact is i don't think that work there's ever going to be any single answer i think in terms of data mesh data mesh has nothing to do with how you physically implement the data you could have a data mesh on a basically uh on a data warehouse it's just that you know the difference being is that if we use the same you know physical data store but everybody's logically manual basically governing it differently you know um a data mission is basically it's not a technology it's a process it's a governance process um so essentially um you know you know i basically see that you know as as i was saying before that this is basically the culmination of a long time trend we're essentially seeing a lot of blurring but there are going to be cases where for instance if i need let's say like observe i need like high concurrency or something like that there are certain things that i'm not going to be able to get efficiently get out of a data lake um and you know we're basically i'm doing a system where i'm just doing really brute forcing very fast file scanning and that type of thing so i think there always will be some delineations but i would agree with dave and with doug that we are seeing basically a a confluence of requirements that we need to essentially have basically the element you know the ability of a data lake and a data laid out their warehouse we these need to come together so i think what we're likely to see is organizations look for a converged platform that can handle both sides for their center of data gravity the mesh and the fabric vendors the the fabric virtualization vendors they're all on board with the idea of this converged platform and they're saying hey we'll handle all the edge cases of the stuff that isn't in that center of data gradient that is off distributed in a cloud or at a remote location so you can have that single platform for the center of of your your data and then bring in virtualization mesh what have you for reaching out to the distributed data bingo as they basically said people are happy when they virtualize data i i think yes at this point but to this uh dave meningas point you know they have convert they are converging snowflake has introduced support for unstructured data so now we are literally splitting here now what uh databricks is saying is that aha but it's easy to go from data lake to data warehouse than it is from data warehouse to data lake so i think we're getting into semantics but we've already seen these two converge so is that so it takes something like aws who's got what 15 data stores are they're going to have 15 converged data stores that's going to be interesting to watch all right guys i'm going to go down the list and do like a one i'm going to one word each and you guys each of the analysts if you wouldn't just add a very brief sort of course correction for me so sanjeev i mean governance is going to be the maybe it's the dog that wags the tail now i mean it's coming to the fore all this ransomware stuff which really didn't talk much about security but but but what's the one word in your prediction that you would leave us with on governance it's uh it's going to be mainstream mainstream okay tony bear mesh washing is what i wrote down that's that's what we're going to see in uh in in 2022 a little reality check you you want to add to that reality check is i hope that no vendor you know jumps the shark and calls their offering a data mesh project yeah yeah let's hope that doesn't happen if they do we're going to call them out uh carl i mean graph databases thank you for sharing some some you know high growth metrics i know it's early days but magic is what i took away from that it's the magic database yeah i would actually i've said this to people too i i kind of look at it as a swiss army knife of data because you can pretty much do anything you want with it it doesn't mean you should i mean that's definitely the case that if you're you know managing things that are in a fixed schematic relationship probably a relational database is a better choice there are you know times when the document database is a better choice it can handle those things but maybe not it may not be the best choice for that use case but for a great many especially the new emerging use cases i listed it's the best choice thank you and dave meninger thank you by the way for bringing the data in i like how you supported all your comments with with some some data points but streaming data becomes the sort of default uh paradigm if you will what would you add yeah um i would say think fast right that's the world we live in you got to think fast fast love it uh and brad shimon uh i love it i mean on the one hand i was saying okay great i'm afraid i might get disrupted by one of these internet giants who are ai experts so i'm gonna be able to buy instead of build ai but then again you know i've got some real issues there's a potential backlash there so give us the there's your bumper sticker yeah i i would say um going with dave think fast and also think slow uh to to talk about the book that everyone talks about i would say really that this is all about trust trust in the idea of automation and of a transparent invisible ai across the enterprise but verify verify before you do anything and then doug henson i mean i i look i think the the trend is your friend here on this prediction with lake house is uh really becoming dominant i liked the way you set up that notion of you know the the the data warehouse folks coming at it from the analytics perspective but then you got the data science worlds coming together i still feel as though there's this piece in the middle that we're missing but your your final thoughts we'll give you the last well i think the idea of consolidation and simplification uh always prevails that's why the appeal of a single platform is going to be there um we've already seen that with uh you know hadoop platforms moving toward cloud moving toward object storage and object storage becoming really the common storage point for whether it's a lake or a warehouse uh and that second point uh i think esg mandates are uh are gonna come in alongside uh gdpr and things like that to uh up the ante for uh good governance yeah thank you for calling that out okay folks hey that's all the time that that we have here your your experience and depth of understanding on these key issues and in data and data management really on point and they were on display today i want to thank you for your your contributions really appreciate your time enjoyed it thank you now in addition to this video we're going to be making available transcripts of the discussion we're going to do clips of this as well we're going to put them out on social media i'll write this up and publish the discussion on wikibon.com and siliconangle.com no doubt several of the analysts on the panel will take the opportunity to publish written content social commentary or both i want to thank the power panelist and thanks for watching this special cube presentation this is dave vellante be well and we'll see you next time [Music] you
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Predictions 2022: Top Analysts See the Future of Data
(bright music) >> In the 2010s, organizations became keenly aware that data would become the key ingredient to driving competitive advantage, differentiation, and growth. But to this day, putting data to work remains a difficult challenge for many, if not most organizations. Now, as the cloud matures, it has become a game changer for data practitioners by making cheap storage and massive processing power readily accessible. We've also seen better tooling in the form of data workflows, streaming, machine intelligence, AI, developer tools, security, observability, automation, new databases and the like. These innovations they accelerate data proficiency, but at the same time, they add complexity for practitioners. Data lakes, data hubs, data warehouses, data marts, data fabrics, data meshes, data catalogs, data oceans are forming, they're evolving and exploding onto the scene. So in an effort to bring perspective to the sea of optionality, we've brought together the brightest minds in the data analyst community to discuss how data management is morphing and what practitioners should expect in 2022 and beyond. Hello everyone, my name is Dave Velannte with theCUBE, and I'd like to welcome you to a special Cube presentation, analysts predictions 2022: the future of data management. We've gathered six of the best analysts in data and data management who are going to present and discuss their top predictions and trends for 2022 in the first half of this decade. Let me introduce our six power panelists. Sanjeev Mohan is former Gartner Analyst and Principal at SanjMo. Tony Baer, principal at dbInsight, Carl Olofson is well-known Research Vice President with IDC, Dave Menninger is Senior Vice President and Research Director at Ventana Research, Brad Shimmin, Chief Analyst, AI Platforms, Analytics and Data Management at Omdia and Doug Henschen, Vice President and Principal Analyst at Constellation Research. Gentlemen, welcome to the program and thanks for coming on theCUBE today. >> Great to be here. >> Thank you. >> All right, here's the format we're going to use. I as moderator, I'm going to call on each analyst separately who then will deliver their prediction or mega trend, and then in the interest of time management and pace, two analysts will have the opportunity to comment. If we have more time, we'll elongate it, but let's get started right away. Sanjeev Mohan, please kick it off. You want to talk about governance, go ahead sir. >> Thank you Dave. I believe that data governance which we've been talking about for many years is now not only going to be mainstream, it's going to be table stakes. And all the things that you mentioned, you know, the data, ocean data lake, lake houses, data fabric, meshes, the common glue is metadata. If we don't understand what data we have and we are governing it, there is no way we can manage it. So we saw Informatica went public last year after a hiatus of six. I'm predicting that this year we see some more companies go public. My bet is on Culebra, most likely and maybe Alation we'll see go public this year. I'm also predicting that the scope of data governance is going to expand beyond just data. It's not just data and reports. We are going to see more transformations like spark jawsxxxxx, Python even Air Flow. We're going to see more of a streaming data. So from Kafka Schema Registry, for example. We will see AI models become part of this whole governance suite. So the governance suite is going to be very comprehensive, very detailed lineage, impact analysis, and then even expand into data quality. We already seen that happen with some of the tools where they are buying these smaller companies and bringing in data quality monitoring and integrating it with metadata management, data catalogs, also data access governance. So what we are going to see is that once the data governance platforms become the key entry point into these modern architectures, I'm predicting that the usage, the number of users of a data catalog is going to exceed that of a BI tool. That will take time and we already seen that trajectory. Right now if you look at BI tools, I would say there a hundred users to BI tool to one data catalog. And I see that evening out over a period of time and at some point data catalogs will really become the main way for us to access data. Data catalog will help us visualize data, but if we want to do more in-depth analysis, it'll be the jumping off point into the BI tool, the data science tool and that is the journey I see for the data governance products. >> Excellent, thank you. Some comments. Maybe Doug, a lot of things to weigh in on there, maybe you can comment. >> Yeah, Sanjeev I think you're spot on, a lot of the trends the one disagreement, I think it's really still far from mainstream. As you say, we've been talking about this for years, it's like God, motherhood, apple pie, everyone agrees it's important, but too few organizations are really practicing good governance because it's hard and because the incentives have been lacking. I think one thing that deserves mention in this context is ESG mandates and guidelines, these are environmental, social and governance, regs and guidelines. We've seen the environmental regs and guidelines and posts in industries, particularly the carbon-intensive industries. We've seen the social mandates, particularly diversity imposed on suppliers by companies that are leading on this topic. We've seen governance guidelines now being imposed by banks on investors. So these ESGs are presenting new carrots and sticks, and it's going to demand more solid data. It's going to demand more detailed reporting and solid reporting, tighter governance. But we're still far from mainstream adoption. We have a lot of, you know, best of breed niche players in the space. I think the signs that it's going to be more mainstream are starting with things like Azure Purview, Google Dataplex, the big cloud platform players seem to be upping the ante and starting to address governance. >> Excellent, thank you Doug. Brad, I wonder if you could chime in as well. >> Yeah, I would love to be a believer in data catalogs. But to Doug's point, I think that it's going to take some more pressure for that to happen. I recall metadata being something every enterprise thought they were going to get under control when we were working on service oriented architecture back in the nineties and that didn't happen quite the way we anticipated. And so to Sanjeev's point it's because it is really complex and really difficult to do. My hope is that, you know, we won't sort of, how do I put this? Fade out into this nebula of domain catalogs that are specific to individual use cases like Purview for getting data quality right or like data governance and cybersecurity. And instead we have some tooling that can actually be adaptive to gather metadata to create something. And I know its important to you, Sanjeev and that is this idea of observability. If you can get enough metadata without moving your data around, but understanding the entirety of a system that's running on this data, you can do a lot. So to help with the governance that Doug is talking about. >> So I just want to add that, data governance, like any other initiatives did not succeed even AI went into an AI window, but that's a different topic. But a lot of these things did not succeed because to your point, the incentives were not there. I remember when Sarbanes Oxley had come into the scene, if a bank did not do Sarbanes Oxley, they were very happy to a million dollar fine. That was like, you know, pocket change for them instead of doing the right thing. But I think the stakes are much higher now. With GDPR, the flood gates opened. Now, you know, California, you know, has CCPA but even CCPA is being outdated with CPRA, which is much more GDPR like. So we are very rapidly entering a space where pretty much every major country in the world is coming up with its own compliance regulatory requirements, data residents is becoming really important. And I think we are going to reach a stage where it won't be optional anymore. So whether we like it or not, and I think the reason data catalogs were not successful in the past is because we did not have the right focus on adoption. We were focused on features and these features were disconnected, very hard for business to adopt. These are built by IT people for IT departments to take a look at technical metadata, not business metadata. Today the tables have turned. CDOs are driving this initiative, regulatory compliances are beating down hard, so I think the time might be right. >> Yeah so guys, we have to move on here. But there's some real meat on the bone here, Sanjeev. I like the fact that you called out Culebra and Alation, so we can look back a year from now and say, okay, he made the call, he stuck it. And then the ratio of BI tools to data catalogs that's another sort of measurement that we can take even though with some skepticism there, that's something that we can watch. And I wonder if someday, if we'll have more metadata than data. But I want to move to Tony Baer, you want to talk about data mesh and speaking, you know, coming off of governance. I mean, wow, you know the whole concept of data mesh is, decentralized data, and then governance becomes, you know, a nightmare there, but take it away, Tony. >> We'll put this way, data mesh, you know, the idea at least as proposed by ThoughtWorks. You know, basically it was at least a couple of years ago and the press has been almost uniformly almost uncritical. A good reason for that is for all the problems that basically Sanjeev and Doug and Brad we're just speaking about, which is that we have all this data out there and we don't know what to do about it. Now, that's not a new problem. That was a problem we had in enterprise data warehouses, it was a problem when we had over DoOP data clusters, it's even more of a problem now that data is out in the cloud where the data is not only your data lake, is not only us three, it's all over the place. And it's also including streaming, which I know we'll be talking about later. So the data mesh was a response to that, the idea of that we need to bait, you know, who are the folks that really know best about governance? It's the domain experts. So it was basically data mesh was an architectural pattern and a process. My prediction for this year is that data mesh is going to hit cold heart reality. Because if you do a Google search, basically the published work, the articles on data mesh have been largely, you know, pretty uncritical so far. Basically loading and is basically being a very revolutionary new idea. I don't think it's that revolutionary because we've talked about ideas like this. Brad now you and I met years ago when we were talking about so and decentralizing all of us, but it was at the application level. Now we're talking about it at the data level. And now we have microservices. So there's this thought of have we managed if we're deconstructing apps in cloud native to microservices, why don't we think of data in the same way? My sense this year is that, you know, this has been a very active search if you look at Google search trends, is that now companies, like enterprise are going to look at this seriously. And as they look at it seriously, it's going to attract its first real hard scrutiny, it's going to attract its first backlash. That's not necessarily a bad thing. It means that it's being taken seriously. The reason why I think that you'll start to see basically the cold hearted light of day shine on data mesh is that it's still a work in progress. You know, this idea is basically a couple of years old and there's still some pretty major gaps. The biggest gap is in the area of federated governance. Now federated governance itself is not a new issue. Federated governance decision, we started figuring out like, how can we basically strike the balance between getting let's say between basically consistent enterprise policy, consistent enterprise governance, but yet the groups that understand the data and know how to basically, you know, that, you know, how do we basically sort of balance the two? There's a huge gap there in practice and knowledge. Also to a lesser extent, there's a technology gap which is basically in the self-service technologies that will help teams essentially govern data. You know, basically through the full life cycle, from develop, from selecting the data from, you know, building the pipelines from, you know, determining your access control, looking at quality, looking at basically whether the data is fresh or whether it's trending off course. So my prediction is that it will receive the first harsh scrutiny this year. You are going to see some organization and enterprises declare premature victory when they build some federated query implementations. You going to see vendors start with data mesh wash their products anybody in the data management space that they are going to say that where this basically a pipelining tool, whether it's basically ELT, whether it's a catalog or federated query tool, they will all going to get like, you know, basically promoting the fact of how they support this. Hopefully nobody's going to call themselves a data mesh tool because data mesh is not a technology. We're going to see one other thing come out of this. And this harks back to the metadata that Sanjeev was talking about and of the catalog just as he was talking about. Which is that there's going to be a new focus, every renewed focus on metadata. And I think that's going to spur interest in data fabrics. Now data fabrics are pretty vaguely defined, but if we just take the most elemental definition, which is a common metadata back plane, I think that if anybody is going to get serious about data mesh, they need to look at the data fabric because we all at the end of the day, need to speak, you know, need to read from the same sheet of music. >> So thank you Tony. Dave Menninger, I mean, one of the things that people like about data mesh is it pretty crisply articulate some of the flaws in today's organizational approaches to data. What are your thoughts on this? >> Well, I think we have to start by defining data mesh, right? The term is already getting corrupted, right? Tony said it's going to see the cold hard light of day. And there's a problem right now that there are a number of overlapping terms that are similar but not identical. So we've got data virtualization, data fabric, excuse me for a second. (clears throat) Sorry about that. Data virtualization, data fabric, data federation, right? So I think that it's not really clear what each vendor means by these terms. I see data mesh and data fabric becoming quite popular. I've interpreted data mesh as referring primarily to the governance aspects as originally intended and specified. But that's not the way I see vendors using it. I see vendors using it much more to mean data fabric and data virtualization. So I'm going to comment on the group of those things. I think the group of those things is going to happen. They're going to happen, they're going to become more robust. Our research suggests that a quarter of organizations are already using virtualized access to their data lakes and another half, so a total of three quarters will eventually be accessing their data lakes using some sort of virtualized access. Again, whether you define it as mesh or fabric or virtualization isn't really the point here. But this notion that there are different elements of data, metadata and governance within an organization that all need to be managed collectively. The interesting thing is when you look at the satisfaction rates of those organizations using virtualization versus those that are not, it's almost double, 68% of organizations, I'm sorry, 79% of organizations that were using virtualized access express satisfaction with their access to the data lake. Only 39% express satisfaction if they weren't using virtualized access. >> Oh thank you Dave. Sanjeev we just got about a couple of minutes on this topic, but I know you're speaking or maybe you've always spoken already on a panel with (indistinct) who sort of invented the concept. Governance obviously is a big sticking point, but what are your thoughts on this? You're on mute. (panelist chuckling) >> So my message to (indistinct) and to the community is as opposed to what they said, let's not define it. We spent a whole year defining it, there are four principles, domain, product, data infrastructure, and governance. Let's take it to the next level. I get a lot of questions on what is the difference between data fabric and data mesh? And I'm like I can't compare the two because data mesh is a business concept, data fabric is a data integration pattern. How do you compare the two? You have to bring data mesh a level down. So to Tony's point, I'm on a warpath in 2022 to take it down to what does a data product look like? How do we handle shared data across domains and governance? And I think we are going to see more of that in 2022, or is "operationalization" of data mesh. >> I think we could have a whole hour on this topic, couldn't we? Maybe we should do that. But let's corner. Let's move to Carl. So Carl, you're a database guy, you've been around that block for a while now, you want to talk about graph databases, bring it on. >> Oh yeah. Okay thanks. So I regard graph database as basically the next truly revolutionary database management technology. I'm looking forward for the graph database market, which of course we haven't defined yet. So obviously I have a little wiggle room in what I'm about to say. But this market will grow by about 600% over the next 10 years. Now, 10 years is a long time. But over the next five years, we expect to see gradual growth as people start to learn how to use it. The problem is not that it's not useful, its that people don't know how to use it. So let me explain before I go any further what a graph database is because some of the folks on the call may not know what it is. A graph database organizes data according to a mathematical structure called a graph. The graph has elements called nodes and edges. So a data element drops into a node, the nodes are connected by edges, the edges connect one node to another node. Combinations of edges create structures that you can analyze to determine how things are related. In some cases, the nodes and edges can have properties attached to them which add additional informative material that makes it richer, that's called a property graph. There are two principle use cases for graph databases. There's semantic property graphs, which are use to break down human language texts into the semantic structures. Then you can search it, organize it and answer complicated questions. A lot of AI is aimed at semantic graphs. Another kind is the property graph that I just mentioned, which has a dazzling number of use cases. I want to just point out as I talk about this, people are probably wondering, well, we have relation databases, isn't that good enough? So a relational database defines... It supports what I call definitional relationships. That means you define the relationships in a fixed structure. The database drops into that structure, there's a value, foreign key value, that relates one table to another and that value is fixed. You don't change it. If you change it, the database becomes unstable, it's not clear what you're looking at. In a graph database, the system is designed to handle change so that it can reflect the true state of the things that it's being used to track. So let me just give you some examples of use cases for this. They include entity resolution, data lineage, social media analysis, Customer 360, fraud prevention. There's cybersecurity, there's strong supply chain is a big one actually. There is explainable AI and this is going to become important too because a lot of people are adopting AI. But they want a system after the fact to say, how do the AI system come to that conclusion? How did it make that recommendation? Right now we don't have really good ways of tracking that. Machine learning in general, social network, I already mentioned that. And then we've got, oh gosh, we've got data governance, data compliance, risk management. We've got recommendation, we've got personalization, anti money laundering, that's another big one, identity and access management, network and IT operations is already becoming a key one where you actually have mapped out your operation, you know, whatever it is, your data center and you can track what's going on as things happen there, root cause analysis, fraud detection is a huge one. A number of major credit card companies use graph databases for fraud detection, risk analysis, tracking and tracing turn analysis, next best action, what if analysis, impact analysis, entity resolution and I would add one other thing or just a few other things to this list, metadata management. So Sanjeev, here you go, this is your engine. Because I was in metadata management for quite a while in my past life. And one of the things I found was that none of the data management technologies that were available to us could efficiently handle metadata because of the kinds of structures that result from it, but graphs can, okay? Graphs can do things like say, this term in this context means this, but in that context, it means that, okay? Things like that. And in fact, logistics management, supply chain. And also because it handles recursive relationships, by recursive relationships I mean objects that own other objects that are of the same type. You can do things like build materials, you know, so like parts explosion. Or you can do an HR analysis, who reports to whom, how many levels up the chain and that kind of thing. You can do that with relational databases, but yet it takes a lot of programming. In fact, you can do almost any of these things with relational databases, but the problem is, you have to program it. It's not supported in the database. And whenever you have to program something, that means you can't trace it, you can't define it. You can't publish it in terms of its functionality and it's really, really hard to maintain over time. >> Carl, thank you. I wonder if we could bring Brad in, I mean. Brad, I'm sitting here wondering, okay, is this incremental to the market? Is it disruptive and replacement? What are your thoughts on this phase? >> It's already disrupted the market. I mean, like Carl said, go to any bank and ask them are you using graph databases to get fraud detection under control? And they'll say, absolutely, that's the only way to solve this problem. And it is frankly. And it's the only way to solve a lot of the problems that Carl mentioned. And that is, I think it's Achilles heel in some ways. Because, you know, it's like finding the best way to cross the seven bridges of Koenigsberg. You know, it's always going to kind of be tied to those use cases because it's really special and it's really unique and because it's special and it's unique, it's still unfortunately kind of stands apart from the rest of the community that's building, let's say AI outcomes, as a great example here. Graph databases and AI, as Carl mentioned, are like chocolate and peanut butter. But technologically, you think don't know how to talk to one another, they're completely different. And you know, you can't just stand up SQL and query them. You've got to learn, know what is the Carl? Specter special. Yeah, thank you to, to actually get to the data in there. And if you're going to scale that data, that graph database, especially a property graph, if you're going to do something really complex, like try to understand you know, all of the metadata in your organization, you might just end up with, you know, a graph database winter like we had the AI winter simply because you run out of performance to make the thing happen. So, I think it's already disrupted, but we need to like treat it like a first-class citizen in the data analytics and AI community. We need to bring it into the fold. We need to equip it with the tools it needs to do the magic it does and to do it not just for specialized use cases, but for everything. 'Cause I'm with Carl. I think it's absolutely revolutionary. >> Brad identified the principal, Achilles' heel of the technology which is scaling. When these things get large and complex enough that they spill over what a single server can handle, you start to have difficulties because the relationships span things that have to be resolved over a network and then you get network latency and that slows the system down. So that's still a problem to be solved. >> Sanjeev, any quick thoughts on this? I mean, I think metadata on the word cloud is going to be the largest font, but what are your thoughts here? >> I want to (indistinct) So people don't associate me with only metadata, so I want to talk about something slightly different. dbengines.com has done an amazing job. I think almost everyone knows that they chronicle all the major databases that are in use today. In January of 2022, there are 381 databases on a ranked list of databases. The largest category is RDBMS. The second largest category is actually divided into two property graphs and IDF graphs. These two together make up the second largest number databases. So talking about Achilles heel, this is a problem. The problem is that there's so many graph databases to choose from. They come in different shapes and forms. To Brad's point, there's so many query languages in RDBMS, in SQL. I know the story, but here We've got cipher, we've got gremlin, we've got GQL and then we're proprietary languages. So I think there's a lot of disparity in this space. >> Well, excellent. All excellent points, Sanjeev, if I must say. And that is a problem that the languages need to be sorted and standardized. People need to have a roadmap as to what they can do with it. Because as you say, you can do so many things. And so many of those things are unrelated that you sort of say, well, what do we use this for? And I'm reminded of the saying I learned a bunch of years ago. And somebody said that the digital computer is the only tool man has ever device that has no particular purpose. (panelists chuckle) >> All right guys, we got to move on to Dave Menninger. We've heard about streaming. Your prediction is in that realm, so please take it away. >> Sure. So I like to say that historical databases are going to become a thing of the past. By that I don't mean that they're going to go away, that's not my point. I mean, we need historical databases, but streaming data is going to become the default way in which we operate with data. So in the next say three to five years, I would expect that data platforms and we're using the term data platforms to represent the evolution of databases and data lakes, that the data platforms will incorporate these streaming capabilities. We're going to process data as it streams into an organization and then it's going to roll off into historical database. So historical databases don't go away, but they become a thing of the past. They store the data that occurred previously. And as data is occurring, we're going to be processing it, we're going to be analyzing it, we're going to be acting on it. I mean we only ever ended up with historical databases because we were limited by the technology that was available to us. Data doesn't occur in patches. But we processed it in patches because that was the best we could do. And it wasn't bad and we've continued to improve and we've improved and we've improved. But streaming data today is still the exception. It's not the rule, right? There are projects within organizations that deal with streaming data. But it's not the default way in which we deal with data yet. And so that's my prediction is that this is going to change, we're going to have streaming data be the default way in which we deal with data and how you label it and what you call it. You know, maybe these databases and data platforms just evolved to be able to handle it. But we're going to deal with data in a different way. And our research shows that already, about half of the participants in our analytics and data benchmark research, are using streaming data. You know, another third are planning to use streaming technologies. So that gets us to about eight out of 10 organizations need to use this technology. And that doesn't mean they have to use it throughout the whole organization, but it's pretty widespread in its use today and has continued to grow. If you think about the consumerization of IT, we've all been conditioned to expect immediate access to information, immediate responsiveness. You know, we want to know if an item is on the shelf at our local retail store and we can go in and pick it up right now. You know, that's the world we live in and that's spilling over into the enterprise IT world We have to provide those same types of capabilities. So that's my prediction, historical databases become a thing of the past, streaming data becomes the default way in which we operate with data. >> All right thank you David. Well, so what say you, Carl, the guy who has followed historical databases for a long time? >> Well, one thing actually, every database is historical because as soon as you put data in it, it's now history. They'll no longer reflect the present state of things. But even if that history is only a millisecond old, it's still history. But I would say, I mean, I know you're trying to be a little bit provocative in saying this Dave 'cause you know, as well as I do that people still need to do their taxes, they still need to do accounting, they still need to run general ledger programs and things like that. That all involves historical data. That's not going to go away unless you want to go to jail. So you're going to have to deal with that. But as far as the leading edge functionality, I'm totally with you on that. And I'm just, you know, I'm just kind of wondering if this requires a change in the way that we perceive applications in order to truly be manifested and rethinking the way applications work. Saying that an application should respond instantly, as soon as the state of things changes. What do you say about that? >> I think that's true. I think we do have to think about things differently. It's not the way we designed systems in the past. We're seeing more and more systems designed that way. But again, it's not the default. And I agree 100% with you that we do need historical databases you know, that's clear. And even some of those historical databases will be used in conjunction with the streaming data, right? >> Absolutely. I mean, you know, let's take the data warehouse example where you're using the data warehouse as its context and the streaming data as the present and you're saying, here's the sequence of things that's happening right now. Have we seen that sequence before? And where? What does that pattern look like in past situations? And can we learn from that? >> So Tony Baer, I wonder if you could comment? I mean, when you think about, you know, real time inferencing at the edge, for instance, which is something that a lot of people talk about, a lot of what we're discussing here in this segment, it looks like it's got a great potential. What are your thoughts? >> Yeah, I mean, I think you nailed it right. You know, you hit it right on the head there. Which is that, what I'm seeing is that essentially. Then based on I'm going to split this one down the middle is that I don't see that basically streaming is the default. What I see is streaming and basically and transaction databases and analytics data, you know, data warehouses, data lakes whatever are converging. And what allows us technically to converge is cloud native architecture, where you can basically distribute things. So you can have a node here that's doing the real-time processing, that's also doing... And this is where it leads in or maybe doing some of that real time predictive analytics to take a look at, well look, we're looking at this customer journey what's happening with what the customer is doing right now and this is correlated with what other customers are doing. So the thing is that in the cloud, you can basically partition this and because of basically the speed of the infrastructure then you can basically bring these together and kind of orchestrate them sort of a loosely coupled manner. The other parts that the use cases are demanding, and this is part of it goes back to what Dave is saying. Is that, you know, when you look at Customer 360, when you look at let's say Smart Utility products, when you look at any type of operational problem, it has a real time component and it has an historical component. And having predictive and so like, you know, my sense here is that technically we can bring this together through the cloud. And I think the use case is that we can apply some real time sort of predictive analytics on these streams and feed this into the transactions so that when we make a decision in terms of what to do as a result of a transaction, we have this real-time input. >> Sanjeev, did you have a comment? >> Yeah, I was just going to say that to Dave's point, you know, we have to think of streaming very different because in the historical databases, we used to bring the data and store the data and then we used to run rules on top, aggregations and all. But in case of streaming, the mindset changes because the rules are normally the inference, all of that is fixed, but the data is constantly changing. So it's a completely reversed way of thinking and building applications on top of that. >> So Dave Menninger, there seem to be some disagreement about the default. What kind of timeframe are you thinking about? Is this end of decade it becomes the default? What would you pin? >> I think around, you know, between five to 10 years, I think this becomes the reality. >> I think its... >> It'll be more and more common between now and then, but it becomes the default. And I also want Sanjeev at some point, maybe in one of our subsequent conversations, we need to talk about governing streaming data. 'Cause that's a whole nother set of challenges. >> We've also talked about it rather in two dimensions, historical and streaming, and there's lots of low latency, micro batch, sub-second, that's not quite streaming, but in many cases its fast enough and we're seeing a lot of adoption of near real time, not quite real-time as good enough for many applications. (indistinct cross talk from panelists) >> Because nobody's really taking the hardware dimension (mumbles). >> That'll just happened, Carl. (panelists laughing) >> So near real time. But maybe before you lose the customer, however we define that, right? Okay, let's move on to Brad. Brad, you want to talk about automation, AI, the pipeline people feel like, hey, we can just automate everything. What's your prediction? >> Yeah I'm an AI aficionados so apologies in advance for that. But, you know, I think that we've been seeing automation play within AI for some time now. And it's helped us do a lot of things especially for practitioners that are building AI outcomes in the enterprise. It's helped them to fill skills gaps, it's helped them to speed development and it's helped them to actually make AI better. 'Cause it, you know, in some ways provide some swim lanes and for example, with technologies like AutoML can auto document and create that sort of transparency that we talked about a little bit earlier. But I think there's an interesting kind of conversion happening with this idea of automation. And that is that we've had the automation that started happening for practitioners, it's trying to move out side of the traditional bounds of things like I'm just trying to get my features, I'm just trying to pick the right algorithm, I'm just trying to build the right model and it's expanding across that full life cycle, building an AI outcome, to start at the very beginning of data and to then continue on to the end, which is this continuous delivery and continuous automation of that outcome to make sure it's right and it hasn't drifted and stuff like that. And because of that, because it's become kind of powerful, we're starting to actually see this weird thing happen where the practitioners are starting to converge with the users. And that is to say that, okay, if I'm in Tableau right now, I can stand up Salesforce Einstein Discovery, and it will automatically create a nice predictive algorithm for me given the data that I pull in. But what's starting to happen and we're seeing this from the companies that create business software, so Salesforce, Oracle, SAP, and others is that they're starting to actually use these same ideals and a lot of deep learning (chuckles) to basically stand up these out of the box flip-a-switch, and you've got an AI outcome at the ready for business users. And I am very much, you know, I think that's the way that it's going to go and what it means is that AI is slowly disappearing. And I don't think that's a bad thing. I think if anything, what we're going to see in 2022 and maybe into 2023 is this sort of rush to put this idea of disappearing AI into practice and have as many of these solutions in the enterprise as possible. You can see, like for example, SAP is going to roll out this quarter, this thing called adaptive recommendation services, which basically is a cold start AI outcome that can work across a whole bunch of different vertical markets and use cases. It's just a recommendation engine for whatever you needed to do in the line of business. So basically, you're an SAP user, you look up to turn on your software one day, you're a sales professional let's say, and suddenly you have a recommendation for customer churn. Boom! It's going, that's great. Well, I don't know, I think that's terrifying. In some ways I think it is the future that AI is going to disappear like that, but I'm absolutely terrified of it because I think that what it really does is it calls attention to a lot of the issues that we already see around AI, specific to this idea of what we like to call at Omdia, responsible AI. Which is, you know, how do you build an AI outcome that is free of bias, that is inclusive, that is fair, that is safe, that is secure, that its audible, et cetera, et cetera, et cetera, et cetera. I'd take a lot of work to do. And so if you imagine a customer that's just a Salesforce customer let's say, and they're turning on Einstein Discovery within their sales software, you need some guidance to make sure that when you flip that switch, that the outcome you're going to get is correct. And that's going to take some work. And so, I think we're going to see this move, let's roll this out and suddenly there's going to be a lot of problems, a lot of pushback that we're going to see. And some of that's going to come from GDPR and others that Sanjeev was mentioning earlier. A lot of it is going to come from internal CSR requirements within companies that are saying, "Hey, hey, whoa, hold up, we can't do this all at once. "Let's take the slow route, "let's make AI automated in a smart way." And that's going to take time. >> Yeah, so a couple of predictions there that I heard. AI simply disappear, it becomes invisible. Maybe if I can restate that. And then if I understand it correctly, Brad you're saying there's a backlash in the near term. You'd be able to say, oh, slow down. Let's automate what we can. Those attributes that you talked about are non trivial to achieve, is that why you're a bit of a skeptic? >> Yeah. I think that we don't have any sort of standards that companies can look to and understand. And we certainly, within these companies, especially those that haven't already stood up an internal data science team, they don't have the knowledge to understand when they flip that switch for an automated AI outcome that it's going to do what they think it's going to do. And so we need some sort of standard methodology and practice, best practices that every company that's going to consume this invisible AI can make use of them. And one of the things that you know, is sort of started that Google kicked off a few years back that's picking up some momentum and the companies I just mentioned are starting to use it is this idea of model cards where at least you have some transparency about what these things are doing. You know, so like for the SAP example, we know, for example, if it's convolutional neural network with a long, short term memory model that it's using, we know that it only works on Roman English and therefore me as a consumer can say, "Oh, well I know that I need to do this internationally. "So I should not just turn this on today." >> Thank you. Carl could you add anything, any context here? >> Yeah, we've talked about some of the things Brad mentioned here at IDC and our future of intelligence group regarding in particular, the moral and legal implications of having a fully automated, you know, AI driven system. Because we already know, and we've seen that AI systems are biased by the data that they get, right? So if they get data that pushes them in a certain direction, I think there was a story last week about an HR system that was recommending promotions for White people over Black people, because in the past, you know, White people were promoted and more productive than Black people, but it had no context as to why which is, you know, because they were being historically discriminated, Black people were being historically discriminated against, but the system doesn't know that. So, you know, you have to be aware of that. And I think that at the very least, there should be controls when a decision has either a moral or legal implication. When you really need a human judgment, it could lay out the options for you. But a person actually needs to authorize that action. And I also think that we always will have to be vigilant regarding the kind of data we use to train our systems to make sure that it doesn't introduce unintended biases. In some extent, they always will. So we'll always be chasing after them. But that's (indistinct). >> Absolutely Carl, yeah. I think that what you have to bear in mind as a consumer of AI is that it is a reflection of us and we are a very flawed species. And so if you look at all of the really fantastic, magical looking supermodels we see like GPT-3 and four, that's coming out, they're xenophobic and hateful because the people that the data that's built upon them and the algorithms and the people that build them are us. So AI is a reflection of us. We need to keep that in mind. >> Yeah, where the AI is biased 'cause humans are biased. All right, great. All right let's move on. Doug you mentioned mentioned, you know, lot of people that said that data lake, that term is not going to live on but here's to be, have some lakes here. You want to talk about lake house, bring it on. >> Yes, I do. My prediction is that lake house and this idea of a combined data warehouse and data lake platform is going to emerge as the dominant data management offering. I say offering that doesn't mean it's going to be the dominant thing that organizations have out there, but it's going to be the pro dominant vendor offering in 2022. Now heading into 2021, we already had Cloudera, Databricks, Microsoft, Snowflake as proponents, in 2021, SAP, Oracle, and several of all of these fabric virtualization/mesh vendors joined the bandwagon. The promise is that you have one platform that manages your structured, unstructured and semi-structured information. And it addresses both the BI analytics needs and the data science needs. The real promise there is simplicity and lower cost. But I think end users have to answer a few questions. The first is, does your organization really have a center of data gravity or is the data highly distributed? Multiple data warehouses, multiple data lakes, on premises, cloud. If it's very distributed and you'd have difficulty consolidating and that's not really a goal for you, then maybe that single platform is unrealistic and not likely to add value to you. You know, also the fabric and virtualization vendors, the mesh idea, that's where if you have this highly distributed situation, that might be a better path forward. The second question, if you are looking at one of these lake house offerings, you are looking at consolidating, simplifying, bringing together to a single platform. You have to make sure that it meets both the warehouse need and the data lake need. So you have vendors like Databricks, Microsoft with Azure Synapse. New really to the data warehouse space and they're having to prove that these data warehouse capabilities on their platforms can meet the scaling requirements, can meet the user and query concurrency requirements. Meet those tight SLS. And then on the other hand, you have the Oracle, SAP, Snowflake, the data warehouse folks coming into the data science world, and they have to prove that they can manage the unstructured information and meet the needs of the data scientists. I'm seeing a lot of the lake house offerings from the warehouse crowd, managing that unstructured information in columns and rows. And some of these vendors, Snowflake a particular is really relying on partners for the data science needs. So you really got to look at a lake house offering and make sure that it meets both the warehouse and the data lake requirement. >> Thank you Doug. Well Tony, if those two worlds are going to come together, as Doug was saying, the analytics and the data science world, does it need to be some kind of semantic layer in between? I don't know. Where are you in on this topic? >> (chuckles) Oh, didn't we talk about data fabrics before? Common metadata layer (chuckles). Actually, I'm almost tempted to say let's declare victory and go home. And that this has actually been going on for a while. I actually agree with, you know, much of what Doug is saying there. Which is that, I mean I remember as far back as I think it was like 2014, I was doing a study. I was still at Ovum, (indistinct) Omdia, looking at all these specialized databases that were coming up and seeing that, you know, there's overlap at the edges. But yet, there was still going to be a reason at the time that you would have, let's say a document database for JSON, you'd have a relational database for transactions and for data warehouse and you had basically something at that time that resembles a dupe for what we consider your data life. Fast forward and the thing is what I was seeing at the time is that you were saying they sort of blending at the edges. That was saying like about five to six years ago. And the lake house is essentially on the current manifestation of that idea. There is a dichotomy in terms of, you know, it's the old argument, do we centralize this all you know in a single place or do we virtualize? And I think it's always going to be a union yeah and there's never going to be a single silver bullet. I do see that there are also going to be questions and these are points that Doug raised. That you know, what do you need for your performance there, or for your free performance characteristics? Do you need for instance high concurrency? You need the ability to do some very sophisticated joins, or is your requirement more to be able to distribute and distribute our processing is, you know, as far as possible to get, you know, to essentially do a kind of a brute force approach. All these approaches are valid based on the use case. I just see that essentially that the lake house is the culmination of it's nothing. It's a relatively new term introduced by Databricks a couple of years ago. This is the culmination of basically what's been a long time trend. And what we see in the cloud is that as we start seeing data warehouses as a check box items say, "Hey, we can basically source data in cloud storage, in S3, "Azure Blob Store, you know, whatever, "as long as it's in certain formats, "like, you know parquet or CSP or something like that." I see that as becoming kind of a checkbox item. So to that extent, I think that the lake house, depending on how you define is already reality. And in some cases, maybe new terminology, but not a whole heck of a lot new under the sun. >> Yeah. And Dave Menninger, I mean a lot of these, thank you Tony, but a lot of this is going to come down to, you know, vendor marketing, right? Some people just kind of co-op the term, we talked about you know, data mesh washing, what are your thoughts on this? (laughing) >> Yeah, so I used the term data platform earlier. And part of the reason I use that term is that it's more vendor neutral. We've tried to sort of stay out of the vendor terminology patenting world, right? Whether the term lake houses, what sticks or not, the concept is certainly going to stick. And we have some data to back it up. About a quarter of organizations that are using data lakes today, already incorporate data warehouse functionality into it. So they consider their data lake house and data warehouse one in the same, about a quarter of organizations, a little less, but about a quarter of organizations feed the data lake from the data warehouse and about a quarter of organizations feed the data warehouse from the data lake. So it's pretty obvious that three quarters of organizations need to bring this stuff together, right? The need is there, the need is apparent. The technology is going to continue to converge. I like to talk about it, you know, you've got data lakes over here at one end, and I'm not going to talk about why people thought data lakes were a bad idea because they thought you just throw stuff in a server and you ignore it, right? That's not what a data lake is. So you've got data lake people over here and you've got database people over here, data warehouse people over here, database vendors are adding data lake capabilities and data lake vendors are adding data warehouse capabilities. So it's obvious that they're going to meet in the middle. I mean, I think it's like Tony says, I think we should declare victory and go home. >> As hell. So just a follow-up on that, so are you saying the specialized lake and the specialized warehouse, do they go away? I mean, Tony data mesh practitioners would say or advocates would say, well, they could all live. It's just a node on the mesh. But based on what Dave just said, are we gona see those all morphed together? >> Well, number one, as I was saying before, there's always going to be this sort of, you know, centrifugal force or this tug of war between do we centralize the data, do we virtualize? And the fact is I don't think that there's ever going to be any single answer. I think in terms of data mesh, data mesh has nothing to do with how you're physically implement the data. You could have a data mesh basically on a data warehouse. It's just that, you know, the difference being is that if we use the same physical data store, but everybody's logically you know, basically governing it differently, you know? Data mesh in space, it's not a technology, it's processes, it's governance process. So essentially, you know, I basically see that, you know, as I was saying before that this is basically the culmination of a long time trend we're essentially seeing a lot of blurring, but there are going to be cases where, for instance, if I need, let's say like, Upserve, I need like high concurrency or something like that. There are certain things that I'm not going to be able to get efficiently get out of a data lake. And, you know, I'm doing a system where I'm just doing really brute forcing very fast file scanning and that type of thing. So I think there always will be some delineations, but I would agree with Dave and with Doug, that we are seeing basically a confluence of requirements that we need to essentially have basically either the element, you know, the ability of a data lake and the data warehouse, these need to come together, so I think. >> I think what we're likely to see is organizations look for a converge platform that can handle both sides for their center of data gravity, the mesh and the fabric virtualization vendors, they're all on board with the idea of this converged platform and they're saying, "Hey, we'll handle all the edge cases "of the stuff that isn't in that center of data gravity "but that is off distributed in a cloud "or at a remote location." So you can have that single platform for the center of your data and then bring in virtualization, mesh, what have you, for reaching out to the distributed data. >> As Dave basically said, people are happy when they virtualized data. >> I think we have at this point, but to Dave Menninger's point, they are converging, Snowflake has introduced support for unstructured data. So obviously literally splitting here. Now what Databricks is saying is that "aha, but it's easy to go from data lake to data warehouse "than it is from databases to data lake." So I think we're getting into semantics, but we're already seeing these two converge. >> So take somebody like AWS has got what? 15 data stores. Are they're going to 15 converge data stores? This is going to be interesting to watch. All right, guys, I'm going to go down and list do like a one, I'm going to one word each and you guys, each of the analyst, if you would just add a very brief sort of course correction for me. So Sanjeev, I mean, governance is going to to be... Maybe it's the dog that wags the tail now. I mean, it's coming to the fore, all this ransomware stuff, which you really didn't talk much about security, but what's the one word in your prediction that you would leave us with on governance? >> It's going to be mainstream. >> Mainstream. Okay. Tony Baer, mesh washing is what I wrote down. That's what we're going to see in 2022, a little reality check, you want to add to that? >> Reality check, 'cause I hope that no vendor jumps the shark and close they're offering a data niche product. >> Yeah, let's hope that doesn't happen. If they do, we're going to call them out. Carl, I mean, graph databases, thank you for sharing some high growth metrics. I know it's early days, but magic is what I took away from that, so magic database. >> Yeah, I would actually, I've said this to people too. I kind of look at it as a Swiss Army knife of data because you can pretty much do anything you want with it. That doesn't mean you should. I mean, there's definitely the case that if you're managing things that are in fixed schematic relationship, probably a relation database is a better choice. There are times when the document database is a better choice. It can handle those things, but maybe not. It may not be the best choice for that use case. But for a great many, especially with the new emerging use cases I listed, it's the best choice. >> Thank you. And Dave Menninger, thank you by the way, for bringing the data in, I like how you supported all your comments with some data points. But streaming data becomes the sort of default paradigm, if you will, what would you add? >> Yeah, I would say think fast, right? That's the world we live in, you got to think fast. >> Think fast, love it. And Brad Shimmin, love it. I mean, on the one hand I was saying, okay, great. I'm afraid I might get disrupted by one of these internet giants who are AI experts. I'm going to be able to buy instead of build AI. But then again, you know, I've got some real issues. There's a potential backlash there. So give us your bumper sticker. >> I'm would say, going with Dave, think fast and also think slow to talk about the book that everyone talks about. I would say really that this is all about trust, trust in the idea of automation and a transparent and visible AI across the enterprise. And verify, verify before you do anything. >> And then Doug Henschen, I mean, I think the trend is your friend here on this prediction with lake house is really becoming dominant. I liked the way you set up that notion of, you know, the data warehouse folks coming at it from the analytics perspective and then you get the data science worlds coming together. I still feel as though there's this piece in the middle that we're missing, but your, your final thoughts will give you the (indistinct). >> I think the idea of consolidation and simplification always prevails. That's why the appeal of a single platform is going to be there. We've already seen that with, you know, DoOP platforms and moving toward cloud, moving toward object storage and object storage, becoming really the common storage point for whether it's a lake or a warehouse. And that second point, I think ESG mandates are going to come in alongside GDPR and things like that to up the ante for good governance. >> Yeah, thank you for calling that out. Okay folks, hey that's all the time that we have here, your experience and depth of understanding on these key issues on data and data management really on point and they were on display today. I want to thank you for your contributions. Really appreciate your time. >> Enjoyed it. >> Thank you. >> Thanks for having me. >> In addition to this video, we're going to be making available transcripts of the discussion. We're going to do clips of this as well we're going to put them out on social media. I'll write this up and publish the discussion on wikibon.com and siliconangle.com. No doubt, several of the analysts on the panel will take the opportunity to publish written content, social commentary or both. I want to thank the power panelists and thanks for watching this special CUBE presentation. This is Dave Vellante, be well and we'll see you next time. (bright music)
SUMMARY :
and I'd like to welcome you to I as moderator, I'm going to and that is the journey to weigh in on there, and it's going to demand more solid data. Brad, I wonder if you that are specific to individual use cases in the past is because we I like the fact that you the data from, you know, Dave Menninger, I mean, one of the things that all need to be managed collectively. Oh thank you Dave. and to the community I think we could have a after the fact to say, okay, is this incremental to the market? the magic it does and to do it and that slows the system down. I know the story, but And that is a problem that the languages move on to Dave Menninger. So in the next say three to five years, the guy who has followed that people still need to do their taxes, And I agree 100% with you and the streaming data as the I mean, when you think about, you know, and because of basically the all of that is fixed, but the it becomes the default? I think around, you know, but it becomes the default. and we're seeing a lot of taking the hardware dimension That'll just happened, Carl. Okay, let's move on to Brad. And that is to say that, Those attributes that you And one of the things that you know, Carl could you add in the past, you know, I think that what you have to bear in mind that term is not going to and the data science needs. and the data science world, You need the ability to do lot of these, thank you Tony, I like to talk about it, you know, It's just a node on the mesh. basically either the element, you know, So you can have that single they virtualized data. "aha, but it's easy to go from I mean, it's coming to the you want to add to that? I hope that no vendor Yeah, let's hope that doesn't happen. I've said this to people too. I like how you supported That's the world we live I mean, on the one hand I And verify, verify before you do anything. I liked the way you set up We've already seen that with, you know, the time that we have here, We're going to do clips of this as well
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Venkat Venkataramani, Rockset & Carl Sjogreen, Seesaw | AWS Startup Showcase
(mid tempo digital music) >> Welcome to today's session of theCUBE' presentation of the AWS startup showcase. This is New Breakthroughs and DevOps, Data Analytics, and Cloud Management Tools. The segment is featuring Rockset and we're going to be talking about data analytics. I'm your host, Lisa Martin, and today I'm joined by one of our alumni, Venkat Venkataramani, the co-founder and CEO of Rockset, and Carl Sjogreen, the co-founder and CPO of Seesaw Learning. We're going to be talking about the fast path to real-time analytics at Seesaw. Guys, Thanks so much for joining me today. >> Thanks for having us >> Thank you for having us. >> Carl, let's go ahead and start with you. Give us an overview of Seesaw. >> Yeah, so Seesaw is a platform that brings educators, students, and families together to create engaging and learning experiences. We're really focused on elementary aged students, and have a suite of creative tools and engaging learning activities that helps get their learning and ideas out into the world and share that with family members. >> And this is used by over 10 million teachers and students and family members across 75% of the schools in the US and 150 countries. So you've got a great big global presence. >> Yeah, it's really an honor to serve so many teachers and students and families. >> I can imagine even more so now with the remote learning being such a huge focus for millions and millions across the country. Carl, let's go ahead and get the backstory. Let's talk about data. You've a ton of data on how your product is being used across millions of data points. Talk to me about the data goals that you set prior to using Rockset. >> Yeah, so, as you can imagine with that many users interacting with Seesaw, we have all sorts of information about how the product is being used, which schools, which districts, what those usage patterns look like. And before we started working with Rockset, a lot of data infrastructure was really custom built and cobbled together a bit over the years. We had a bunch of batch jobs processing data, we were using some tools, like Athena, to make that data visible to our internal customers. But we had a very sort disorganized data infrastructure that really as we've grown, we realized was getting in the way of helping our sales and marketing and support and customer success teams, really service our customers in the way that we wanted to past. >> So operationalizing that data to better serve internal users like sales and marketing, as well as your customers. Give me a picture, Carl, of those key technology challenges that you knew you needed to solve. >> Yeah, well, at the simplest level, just understanding, how an individual school or district is using Seesaw, where they're seeing success, where they need help, is a critical question for our customer support teams and frankly for our school and district partners. a lot of what they're asking us for is data about how Seesaw is being used in their school, so that they can help target interventions, They can understand where there is an opportunity to double down on where they are seeing success. >> Now, before you found Rockset, you did consider a more traditional data warehouse approach, but decided against it. Talk to me about the decision why was a traditional data warehouse not the right approach? >> Well, one of the key drivers is that, we are heavy users of DynamoDB. That's our main data store and has been tremendous aid in our scaling. Last year we scaled with the transition to remote learning, most of our metrics by, 10X and Dynamo didn't skip a beat, it was fantastic in that environment. But when we started really thinking about how to build a data infrastructure on top of it, using a sort of traditional data warehouse, a traditional ETL pipeline, it wasn't going to require a fair amount of work for us to really build that out on our own on top of Dynamo. And one of the key advantages of Rockset was that it was basically plug and play for our Dynamo instance. We turned Rockset on, connected it to our DynamoDB and were able within hours to start querying that data in ways that we hadn't before. >> Venkat let's bring you into the conversation. Let's talk about the problems that you're solving for Seesaw and also the complimentary relationship that you have with DynamoDB. >> Definitely, I think, Seesaw, big fan of the product. We have two kids in elementary school that are active users, so it's a pleasure to partner with Seesaw here. If you really think about what they're asking for, what Carl's vision was for their data stack. The way we look at is business observability. They have many customers and they want to make sure that they're doing the right thing and servicing them better. And all of their data is in a very scalable, large scale, no SEQUEL store like DynamoDB. So it makes it very easy for you to build applications, but it's very, very hard to do analytics on it. Rockset had comes with all batteries included, including real-time data connectors, with Amazon DynamoDB. And so literally you can just point Rockset at any of your Dynamo tables, even though it's a no SEQUEL store, Rockset will in real time replicate the data and automatically convert them into fast SEQUEL tables for you to do analytics on. And so within one to two seconds of data getting modified or new data arriving in DynamoDB from your application, within one to two seconds, it's available for query processing in Rockset with full feature SEQUEL. And not just that, I think another very important aspect that was very important for Seesaw is not just that they wanted me to do batch analytics. They wanted their analytics to be interactive because a lot of the time we just say something is wrong. It's good to know that, but oftentimes you have a lot more followup questions. Why is it wrong? When did it go wrong? Is it a particular release that we did? Is it something specific to the school district? Are they trying to use some part of the product more than other parts of the product and struggling with it? Or anything like that. It's really, I think it comes down to Seesaw's and Carl's vision of what that data stack should serve and how we can use that to better serve the customers. And Rockset's indexing technology, and whatnot allows you to not only get real-time in terms of data freshness, but also the interactivity that comes in ad-hoc drilling down and slicing and dicing kind of analytics that is just our bread and butter . And so that is really how I see not only us partnering with Seesaw and allowing them to get the business observerbility they care about, but also compliment Dynamo transactional databases that are massively scalable, born in the cloud, like DynamoDB. >> Carl talked to me about that complimentary relationship that Venkat just walked us through and how that is really critical to what you're trying to deliver at Seesaw. >> Yeah, well, just to reiterate what Venkat said, I think we have so much data that any question you ask about it, immediately leads to five other questions about it. We have a very seasonal business as one example. Obviously in the summertime when kids aren't in school, we have very different usage patterns, then during this time right now is our critical back to school season versus a steady state, maybe in the middle of the school year. And so really understanding how data is trending over time, how it compares year over year, what might be driving those things, is something that frankly we just haven't had the tools to really dig into. There's a lot about that, that we are still beginning to understand and dig into more. And so this iterative exploration of data is incredibly powerful to expose to our product team, our sales and marketing teams to really understand where Seesaw's working and where we still have work do with our customers. And that's so critical to us doing a good job for schools in districts. >> And how long have you been using Rockset, Carl? >> It's about six months now, maybe a little bit longer. >> Okay, so during the pandemic. So talk to me a little bit about in the last 18 months, where we saw the massive overnight transition to remote learning and there's still a lot of places that are in that or a hybrid environment. How critical was it to have Rockset to fuel real-time analytics interactivity, particularly in a very challenging last 18 month time period? >> The last 18 months have been hard for everyone, but I think have hit teachers and schools maybe harder than anyone, they have been struggling with. And then, overnight transition to remote learning challenges of returning to the classroom hybrid learning, teachers and schools are being asked to stretch in ways they have never been stretched before. And so, our real focus last year was in doing whatever we could to help them manage those transitions. And data around student attendance in a remote learning situation, data around which kids were completing lessons and which kids weren't, was really critical data to provide to our customers. And a lot of our data infrastructure had to be built out to support answering those questions in this really crazy time for schools. >> I want to talk about the data set, but I'd like to go back to Venkat 'cause what's interesting about this story is Seesaw is a customer of Rockset, Venkat, is a customer of Seesaw. Talk to me Venkat about how this has been helpful in the remote learning that your kids have been going through the last year and a half. >> Absolutely. I have two sons, nine and ten year olds, and they are in fourth and fifth grade now. And I still remember when I told them that Seesaw is considering using Rockset for the analytics, they were thrilled, they were overjoyed because finally they understood what I do for a living. (chuckling) And so that was really amazing. I think, it was a fantastic dual because for the first time I actually understood what kids do at school. I think every week at the end of the week, we would use Seesaw to just go look at, "Hey, well, let's see what you did last week." And we would see not only what the prompts and what the children were doing in the classroom, but also the comments from the educators, and then they comment back. And then we were like, "Hey, this is not how you speak to an educators." So it was really amazing to actually go through that, and so we are very, very big fans of the product, we really look forward to using it, whether it is remote learning or not, we try to use it as a family, me, my wife and the kids, as much as possible. And it's a very constant topic of conversation, every week when we are working with the kids and seeing how we can help them. >> So from an observability perspective, it sounds like it's giving parents and teachers that visibility that really without it, you don't get. >> That's absolutely correct . I think the product itself is about making connections, giving people more visibility into things that are constantly happening, but you're not in the know. Like, before Seesaw, I used to ask the kids, "How was school today? "what happened in the class?" And they'll say, "It was okay." It would be a very short answer, it wouldn't really have the depth that we are able to get from Seesaw. So, absolutely. And so it's only right that, that level of observability and that level of... Is also available for their business teams, the support teams so that they can also service all the organizations that Seesaw's working with, not only the parents and the educators and the students that are actually using the product. >> Carl, let's talk about that data stack And then I'm going to open the can on some of those impacts that it's making to your internal folks. We talked about DynamoDB, but give me an visual audio, visual picture of the data stack. >> Yeah. So, we use DynamoDB as our database of record. We're now in the process of centralizing all of our analytics into Rockset. So that rather than having different BaaS jobs in different systems, querying that data in different ways, trying to really set Rockset up as the source of truth for analytics on top of Dynamo. And then on top of Rockset, exposing that data, both to internal customers for that interactive iterative SEQUEL style queries, but also bridging that data into the other systems our business users use. So Salesforce, for example, is a big internal tool and have that data now piped into Salesforce so that a sales rep can run a report on a prospect to reach out to, or a customer that needs help getting started with Seesaw. And it's all plumbed through the Rockset infrastructure. >> From an outcome standpoint, So I mentioned sales and marketing getting that visibility, being able to act on real time data, how has it impacted sales in the last year and a half? six months rather since , it's now since months using it. >> Well, I don't know if I can draw a direct line between those things, but it's been a very busy year for Seesaw, as schools have transitioned to remote learning. And our business is really largely driven by teachers discovering our free product, finding it valuable in their classroom, and then asking their school or district leadership to purchase a school wide subscription. It's a very bottoms up sales motion. And so data on where teachers are starting to use Seesaw is the key input into our sales and marketing discussions with schools and districts. And so understanding that data quickly in real time is a key part of our sales strategy and a key part of how we grow at Seesaw over time. >> And it sounds like Rockset is empowering those users, the sales and marketing folks to really fine tune their interactions with existing customers, prospective customers. And I imagine you on the product side in terms of tuning the product. What are some of the things Carl that you've learned in the last six months that have helped you make better decisions on what you want Seesaw to deliver in the future? >> Well, one of the things that I think has been really interesting is how usage patterns have changed between the classroom and remote learning. We saw per student usage of Seesaw increased dramatically over the past year, and really understanding what that means for how the product needs to evolve to better meet teacher needs, to help organize that information, since it's now a lot more of it, really helped motivate our product roadmap over the last year. We launched a new progress dashboard that helps teachers get an added glance view of what's happening in their classroom. That was really in direct response to the changing usage patterns, that we were able to understand with better insights into data. >> And those insights allow you to pivot and iterate on the product. Venkat I want to just go back to the AWS relationship for a second. You both talked about the complimentary nature of Rockset and DynamoDB. Here we are at the AWS Startup Showcase. Venkat just give the audience a little overview of the partnership that you guys have with AWS. >> Rockset fully runs on AWS, so we are customer of AWS. We are also a partner. There are lots of amazing cloud data products that AWS has, including DynamoDB or AWS Kinesis. And so one with which we have built in integrations. So if you're managing data in AWS, we compliment and we can provide, very, very fast interactive real-time analytics on all of your datasets. So the partnership has been wonderful, we're very excited to be in the Startup Showcase. And so I hope this continuous for years to come. >> Let's talk about the synergies between a Rockset and Seesaw for a second. I know we talked about the huge value of real time analytics, especially in today's world, where we've learned many things in the last year and a half, including that real-time analytics is no longer a nice to have for a lot of industries, 'cause I think Carl as you said, if you can't get access to the data, then there's questions we can't ask. Or we can't iterate on operations, if we wait seconds for every query to load, then there's questions we can't ask. Talk to me Venkat, about how Rockset is benefiting from what you're learning from Seesaw's usage of the technology? >> Absolutely. I mean, if you go to the first part of the question on why do businesses really go after real time. What is the drive here? You might have heard the phrase, the world is going from batch to real-time. What does it really mean? What's the driving factor there? Our take on it is, I think it's about accelerating growth. Seesaw's product being amazing and it'll continue to grow, it'll continue to be a very, very important product in the world. With or without Rockset, that will be true. The way we look at once they have real-time business observability, is that inherent growth that they have, they can reach more people, they can put their product in the hands of more and more people, they can iterate faster. And at the end of the day, it is really about having this very interesting platform, very interesting architecture to really make a lot more data driven decisions and iterate much more quickly. And so in batch analytics, if you were able to make, let's say five decisions a quarter, in real time analytics you can make five decisions a day. So that's how we look at it. So that is really, I think, what is the underpinnings of why the world is going from batch to real time. And what have we learned from having a Seesaw as a customer? I think Seesaw has probably one of the largest DynamoDB installations that we have looked at. I think, we're talking about billions and billions of records, even though they have tens of millions of active users. And so I think it has been an incredible partnership working with them closely, and they have had a tremendous amount of input on our product roadmap and some of that like role-based access control and other things have already being a part of the product, thanks to the continuous feedback we get from their team. So we're delighted about this partnership and I am sure there's more input that they have, that we cannot wait to incorporate in our roadmap. >> I imagine Venkat as well, you as the parent user and your kids, you probably have some input that goes to the Seesaw side. So this seems like a very synergistic relationship. Carl, a couple more questions for you. I'd love to know how in this... Here we are kind of back to school timeframe, We've got a lot of students coming back, they're still remote learning. What are some of the things that you're excited about for this next school year that do you think Rockset is really going to fuel or power for Seesaw? >> Yeah, well, I think schools are navigating yet another transition now, from a world of remote learning to a world of back to the classroom. But back to the classroom feels very different than it does at any other back to school timeframe. Many of our users are in first or second grade. We serve early elementary age ranges and some of those students have never been in a classroom before. They are entering second grade and never having been at school. And that's hard. That's a hard transition for teachers in schools to make. And so as a partner to those schools, we want to do everything we can to help them manage that transition, in general and with Seesaw in particular. And the more we can understand how they're using Seesaw, where they're struggling with Seesaw, as part of that transition, the more we can be a good partner to them and help them really get the most value out of Seesaw, in this new world that we're living in, which is sort of like normal, and in many ways not. We are still not back to normal as far as schools are concerned. >> I'm sure though, the partnership that you provide to the teachers and the students can be a game changer in these, and still navigating some very uncertain times. Carl, last question for you. I want you to point folks to where they can go to learn more about Seesaw, and how for all those parents watching, they might be able to use this with their families. >> Yeah, well, seesaw.me is our website, and you can go to seesaw.me and learn more about Seesaw, and if any of this sounds interesting, ask your teacher, if they're not using Seesaw, to give it a look. >> Seesaw.me, excellent. Venkat, same question for you. Where do you want folks to go to learn more about Rockset and its capabilities? >> Rockset.com is our website. There is a free trial for... $300 worth of free trial credits. It's a self service platform, you don't need to talk to anybody, all the pricing and everything is out there. So, if real-time analytics and modernizing your data stack is on your roadmap, go give it a spin. >> Excellent guys. Thanks so much for joining me today, talking about real-time analytics, how it's really empowering both the data companies and the users to be able to navigate in challenging waters. Venkat, thank you, Carl, thank you for joining us. >> Thanks everyone. >> Thanks Lisa. >> For my guests, this has been our coverage of the AWS Startup Showcase, New Breakthroughs in DevOps, Data Analytics and Cloud Management Tools. I am Lisa Martin. Thanks for watching. (mid tempo music)
SUMMARY :
the fast path to real-time and start with you. out into the world and share across 75% of the schools to serve so many teachers and get the backstory. in the way that we wanted to past. that you knew you needed to solve. to double down on where Talk to me about the decision And one of the key advantages of Rockset that you have with DynamoDB. because a lot of the time we and how that is really critical is our critical back to school season It's about six months now, in the last 18 months, where we saw challenges of returning to the classroom in the remote learning And so that was really amazing. that visibility that really and the students that are And then I'm going to open the can and have that data now in the last year and a half? is the key input into our And I imagine you on the product side for how the product needs to evolve that you guys have with AWS. in the Startup Showcase. in the last year and a half, and it'll continue to grow, that goes to the Seesaw side. And the more we can understand the partnership that you provide and if any of this sounds interesting, to learn more about Rockset all the pricing and both the data companies and the users of the AWS Startup Showcase,
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Carl Olofson, IDC | Postgres Vision 2021
>> Narrator: From around the globe. It's theCUBE with digital coverage of Postgres vision 2021 brought to you by EDB. >> Welcome back to Postgres Vision 21. My name is Dave Vellante. We're thrilled to welcome Carl Olofsen to theCUBE. Carl is a research vice president at IDC focused on data management. The long-time database analyst is the technologist and market observer. Carl, good to see you again. >> Thanks Dave. Glad to be here. >> All right. Let's let's get into it. Let's talk about, let's go right to the, to the source the open source database space. You know, how, what changes have you seen over the last couple of years in that marketplace? >> Well, this is a dynamic area and it's continuing to evolve. When we first saw the initial open source products like mysQl and PostgreSQL on the early days they were very limited in terms of functionality. They were espoused largely by sort of true believers. You know, people who said everything should be open source. And we saw that mainly they were being used for what I would call rather prosaic database applications. But as time has gone by they both of these products improve. Now there's one key difference, of course, which is a mySQL is company owned open source. So the IP belongs to Oracle corporation. Whereas PostgreSQL is community open source, which means that the IP belongs to the PostgreSQL community. And that can have a big difference in terms of things like licensing and so forth, which really matters now that we're coming into the cloud space because as open-source products moving into the cloud space the revenue model is based on subscriptions. And of course they are always based on subscription to open source cause you don't charge for the license. So what you charge for its support, but in the cloud what you can do is you can set up a database service, excuse me, a database service and then you charge for that service. And if it's open source or it's not open source that actually doesn't matter to the user. If you see what that I mean because they still are paying a subscription fee for a service and they get the service. The main difference between the two types is that if you're a commercial provider of PostgreSQL like enterprise DB, you don't have control over where it goes and you don't have control over the IP and how people use it in different ways. Whereas Oracle owns mySQL so they have a lot more control and they can do things to it on their own. They don't have to consult the community. Now there's also, non-relational open source including MongoDB. And as you may be aware, MongoDB has changed their license. So that it's not possible for third party to offer Mongo DB as a complete managed database service without paying a license fee to MongoDB for that. And that's because they own the IP too. And we're going to see a lot more of this sort of thing. I have conversations with open source all the time and they are getting a little concerned that it has become possible for somebody to simply take their technology, make a lot of money off that. And no money goes back to the community. No money goes back to the IRS. It's a company it's just stays with the supplier. So I think, you know it'll be interesting to see how all this is over time. >> So you're suggesting that the Postgres model then is, is I guess I'll use the word cleaner. And so that feels like it's a it's a benefit or is it a two-edged sword kind of thing? I mean, you were saying before, you know a company controls the IP so they could do things without having to go to the community. So maybe they can do things faster. But at the other hand like you said, you get handcuffed. You think you're going to be able to get a, you know a managed service, but then all of a sudden you're not and the rules change midstream saying it, am I correct? That Postgres, the model is cleaner for the customer? >> Well, you know, I mean, a lot of my friends who are in the open source community don't even consider company owned open source to be true open source because the IP is controlled by a company, not by a community. >> Dave: Right >> So from that perspective certainly Postgres SQL is considered, I don't know if you want to use the word cleaner or more pure or something along those lines, but also because of that the nature of community open source it can be used in many different ways. And so we see Postgres popping up all over the place sometimes partially and sometimes altogether, in other words, a service, a cloud service, we'll take a piece of Postgres and stick it on top of their own technology and offer it. And the reason they do that is they know there are a lot of developers out there who already know how to code for Postgres. So they are immediately first-class users of the service that they're offering. >> So, talk a little bit more about what you're seeing. You just mentioned a lot of different use cases. That's interesting. I didn't realize that was, that was happening. The, what are you seeing in terms of adoption in let's say the last 18, 24 months specific to Postgres? >> Yeah, we're seeing a fair amount of adoption in especially in the middle market. And of course there is rapid adoption in the tech sector. Now, why would that be? Well it's because they have armies of technologists. Who know how to program this stuff. You know, when you, you know, a lot of them will use PostgreSQL without a contract without a support contract, they'll just support themselves. And they can do that because they have the technicians who are capable of doing it. Most regular businesses can't do that. They don't have the staff so they need that support contract. And so that's where a company like enterpriseDB comes. I mentioned them only because they're the leading supplier Postgres to all their other suppliers. >> I was talking to Josh Burgers, red hat and he was, you know, he had just come off a Cubacon and he was explaining kind of what's happening in that community. Big focus of course on security and the whole, you know, so-called shift left. We were having a good discussion about, you know when does it make sense to use, you know Postgres in a container environment should you use Postgres and Kubernetes and he sort of suggested that things have rapidly evolved. There's still, you know, considerations but what are you seeing in terms of the adoption of microservices architectures containers, generally Kubernetes how has that affected the use of things like postsgres? >> So those are all different things or need to be kind of custody. >> Pick your favorite. >> They're related then. So microservices, the microservice concept is that you take an application break it up into little pieces and each one becomes a microservice that's invoked through an API. And then you have this whole structure API system that you use to drive the application and they run. They typically, they run in containers usually Kubernetes govern containers but the reason you do this and this is basically a efficiency because especially in the cloud, you want only to pay for what you use. So when you're running a microservice based application. Applications have lots of little pieces when something needs to be done, microservice fires up it does the thing that needs to be done. It goes away. You only pay for that fraction of a second that the microservice is running. Whereas in a conventional application you load this big heavyweight application. It does stop. It sets some weights with things and does more stuff and sits and waits for things. And you pay for compute for that entire period. So it's much more cost effective to use a microservices application. The thing is that microservice, the concept of microservices is based on the idea that the code is stateless but database code isn't stateless cause it has its attraction to the database which is the ultimate kind of like stateful environment right? So it's a tricky business. Most database technologies that are claimed to be container-based actually run in containers the way they run in servers. In other words, they're not microservice-based they do run in containers. And the reason they're doing that is for portability so that you can deploy them anywhere and you can move them around. But you know deploying a microservice based database is, well, it's it's a big technical project. I mean, that is hard to do. >> Right and so talk about, I mean again we're talking to Josh it was clear that that Kubernetes has evolved, you know quite rapidly at the same time there were cautions. In other words, he would say I think suggested things like, you know, there were known at one point, there were known, you know flaws and known bugs that ship the code that's been been remediated or moderated in terms of that practice but still there's there's considerations just in terms of the frequency of updates. I think he gave the example of when was the last time you know, JVM got, you know, overhauled. And so what kind of considerations should customers think about when considering them, they want the Kubernetes they want the flexibility and the agility but at the same time, if they're going to put it production, they've got to be careful, right? >> Yeah, I think you need to make sure you're using you're using functions that are well-established, you know you wouldn't want to put something into production that's new. They say, oh, here's a new, here's a new operation. Let's try that. And then, you know, you get in trouble. So you want to deal conservative that way you know, Kubernetes is open-source so and the updates and the testing and all that follows a rather slow formal process, you know from the time that the submission comes in to the time that it goes out, whereas you mentioned JVMs JV, but it was owned by Oracle. And so JVMs are managed like products. Now there's a whole sort of legal thing I don't want to get into it as to whether it's legal. They claim it's not libero third parties to build JVMs without paying a licensing. I don't want to talk about that, but it's based on a very state that has a very stable base, you know whereas this area of Kubernetes and govern containers is still rapidly evolving but this is like any technology, right? I mean, when you, if you're going to commit your enterprise to functions that run on an emerging technology then you are accepting some risk. You know, that there's no question about it. >> So we talked about the cloud earlier and the whole trend toward managed services. I mean, how does that specifically apply to Postgres? You can kind of imagine like a sidecar, a little bit of Postgres mixed in with, you know, other services. So what do you see and what do you, what's your telescope say in terms of the the Postgres adoption cloud? How do you see that progressing? >> I think there's a lot of potential. There's a lot of potential there. I think we are nowhere near the option that it should be able to achieve. I say that because for one thing, even though we analyze the future at IDC, that doesn't mean we actually know the future. So I can't say what its adoption will be but I can say that there's a lot of potential there. There's a tremendous number of Postgres developers out there. So there's a huge potential for adoption. And especially in cloud adoption, the main thing that would help that is independent. And I know that enterpriseDB has one independent a managed cloud service. So I think they do. >> Yeah I think so. >> But you know, why do I say that? I say that because alternatives these days there are some small companies that maybe they'll survive and maybe they won't, but that, you know, do you want to get involved with them or the cloud platform providers, but if you use their Postgres you're locked into that cloud platform. You know, if you use Amazon, go press on RDS, right? You're not, you become quickly locked in because you're starting using all the AWS tools that surround it to build and manage your application. And then you can't move. If you see what I mean. >> Dave: Yeah . >> They have have an RDS labor Aurora, and this is actually one of the things that it's really just a thin layer of Postgres interaction code underneath Aurora is their own product. so that's an even deeper level of commitment. >> So what has to happen for, so obviously cloud, you know, big trend. So the Postgres community then adopts the code base for the cloud. Obviously EDB has, you know hundreds of developers contributing to that, but so what does that mean to be able to run in the cloud? Is that making it cloud native? Is that extensions? Is it, you know, what technically has to occur and what has occurred and how mature is it? >> Well, so smaller user organizations are able to migrate fairly quickly cloud because most of their applications are you know, commercially purchased. They're like factories applications. When they move to the cloud, they get the SAS one and often the SAS equivalent runs on Postgres. So that's just fine. Larger enterprises are a real mess. If you've ever been in a large enterprise data center you know what I'm talking about? It's just, there's just servers and storage everywhere. There's, all these applications, databases connections. They are not moving to the cloud anytime soon. But what they are doing is setting up things like private cloud environments and applying in there. And this is a place where if you're thinking about moving to something like a Postgres you know most of these enterprises use the big commercial databases. Oracle SQLserver DB two and so forth. If you're thinking of moving from that to a a PostgreSQL development say, then the smart thing to do would be first to do all your work in the private cloud where you'd have complete control over the environment. It also makes sense still to have a commercial support contract from a vendor that you trust, because I've said this again, unless you are, you know, Cisco or somebody, you know, some super tech company that's got all the technicians you need to do the work. You really don't want to take on that level of risk. If you see that, I mean. Another advantage to working with a supplier, a support supplier, especially if you have a close, intimate relationship is they will speed your security patches on a regular basis which is really important these days, because data security is as you know, a growing concern all over the place. >> So let's stay on the skillsets for a minute. Where do you see the gaps within enterprises? What kind of expertise you mentioned, you know support contracts, what are the types of things that a customer should look for in terms of the the expertise to apply to supporting Postgres databases? >> Well, obviously you want them to do the basics that any software company does, right? You want them to provide you with regular updates and binary form that you can load and, you know test and run. You want to have the you know, 24 hour hotline you know, telephone support, all that kind of thing. I think it's also important to have a solid ability on the part of the vendor that you're working with to provide you with advice and counseling as you, especially, if you're migrating from another technology, help your people convert from what they were using to what they're going to be using. So those are all aspects that I would look for in a vendor for supporting a product like PostgreSQL. >> When you think about the migration to the cloud, you know of course Amazon talks a lot about cloud migration. They have a lot of tooling associated with that. >> Carl: Right. >> But when you step back and look at it it did to a point earlier, I mean a lot of the hardcore mission, critical stuff isn't going to move it, hasn't moved, but a lot of the fat middle, you know, is, are good candidates for it. >> Carl: Right. >> How do you think about that? And how do you look at that? I mean, obviously Oracle is trying to shove everything into OCI and they're, you know, they're all in because they realized that could make a lot of money doing that. But what do you, what are the sort of parameters that we should think about when considering that kind of migration, moving a legacy database into the cloud? >> Well, it has to be done piecemeal. You're not going to be able to do it all at once. You know, if you have hundreds of applications, you're not just you don't even want to, you know, it's a good time to take you into it. And what you've got running, ask yourself are these applications really serving the business interests today and will they in the future or is this a good time to maybe consider something else? Even if you have a packaged application, there might be one that is more aligned with your future goals. So it's important to do that. Look at your data integration, try to simplify it. You know, most data integration that most companies has done piecemeal project by project. They don't reference each other. So you have this chaos of ETL jobs and transformation rules and things like that that are just, you know, even difficult to manage. Now, just forget about any kind of migration or transformation considerations, just trying to run it now is becoming increasingly difficult. You know, maybe you want to change your strategy for doing data integration. Maybe you want to consolidate you want to put more data in one database. I'm not an advocate of the idea that you can put all application data in one database by the way, we know from bitter experience that doesn't work, but we can be rational about the kinds of databases that we use and how they sit together. >> Well, I mean, you've been following this for a long time and you saw the sort of rise and fall of the big data meme. And you know, this idea that you can shove everything into a single place, have a single version of the truth. It's like, it's just never seemed to happen. >> Carl: Right. >> So, you know, Postgres has been around a long time. It's evolved. I mean, I remember when, you know, VMware's ascendancy and people are like, okay, should I, you know should I virtualize my Postgres database is your, you know similar conversations that we were having earlier about Kubernetes. You've seen the move to the cloud. We're going to have this conversation about the edge at some point in time. So what's your outlook for Postgres, the Postgres community and, you know database market overall? >> Well, I really think the future for database growth is in the cloud. That's what all the data we're looking at and the case that's what our recent surveys indicate. As I said before, the rate of change depends on the size of the enterprise. Smaller advices are moving rapidly, large enterprises much more slowly and cautiously for the very simple reason that it's a very complex proposition. And also in some cases, they're wondering if they can move certain data or will they be violating your some sort of regulatory constraint or contractual issue. So they need to deal with those things too. That's why the private cloud is the perfect place to get started and get technology all lined up storing your data center is still under your control no legal issues there, but you can start, you know converting your applications to micro-service architected applications running in containers. You can start replacing your database servers with ones that can run in a container environment and maybe in the future, maybe hope that in the future, some of those will actually also be able to run as microservices. I don't think it's impossible but it just involves programming the database server in a very different way than we've done in the past. But you do those things. You can do those things under your own control over time in your own dataset. And then you reach a point where you want to take the elements of your application environment and say, what pieces of this, can I move to the cloud without creating disruption and issues regarding things like data egress and latency from cloud to data center and that kind of thing. And prepare for that. And then you're doing the step wise and then you start converting in a stepwise manner. I think ultimately it just makes so much sense to be in the cloud that the cloud vendors have economies of scale. They can deploy large numbers of servers and storage systems to satisfy the needs of large numbers of customers and create, you know great considerable savings. Some of which of course becomes their profit which is what's due to them. And some of that comes back to the users. So that's what I expect. We're going to see. And oh gosh, I would say that starting from about three years from now the larger enterprises start making their move and then you'll really start to see changes in the numbers in terms of cloud and cloud revenue. >> Great stuff, Carl, thank you for that. So any cool research you're working on lately, how you're spending your your work time, anything you want to plug? >> Well, working a lot on just as these questions, you know cloud migration is a hot topic, another which is really sort of off the subject. And what we've been talking about is graph database which I've been doing a fair amount of research into. I think that's going to be really important in the coming years and really, you know working with my colleagues in a project called the future of intelligence which looks at all the different related elements not just database, data integration but artificial intelligence, data communications and so on and so forth and how they come together to create a more intelligent enterprise. And that's a major initiative that I see. It's one of the, we call the future of initiatives. >> Great, Carls, thanks so much for coming back to theCUBE. It's great to have you, man. I appreciate it. >> Well, I enjoyed it. Now I have to do it again sometime. >> All right you got it. All right thank you everybody for watching theCUBEs. Continuous coverage of Postgres vision 21. This is Dave Vellante keep it right there. (upbeat music)
SUMMARY :
brought to you by EDB. Carl, good to see you again. You know, how, what changes have you seen that the IP belongs to I mean, you were saying before, you know Well, you know, I mean, but also because of that the The, what are you seeing especially in the middle market. and he was, you know, he or need to be kind of custody. but the reason you do this I think suggested things like, you know, And then, you know, you get in trouble. So what do you see and what do you, And I know that enterpriseDB and maybe they won't, but that, you know, that it's really just a thin so obviously cloud, you know, big trend. you know what I'm talking about? the expertise to apply to and binary form that you can load and, migration to the cloud, you know but a lot of the fat middle, you know, is, And how do you look at that? it's a good time to take you into it. And you know, this idea that the Postgres community and, you know And some of that comes back to the users. anything you want to plug? and really, you know for coming back to theCUBE. Now I have to do it again sometime. All right you got it.
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Michael Dell, Dell Technologies | Dell Technologies World 2021
(upbeat music) >> In 1946, the acerbic manager of the Dodgers, Leo the Lip Durocher famously said of baseball, great Mel Ott who was player manager of the Giants at the time. You know what happens to nice guys. They finished in last place. The phrase nice guys finish last was born. It became popular outside of baseball. Well joining me today is someone who was a consummate gentlemen and a nice guy who proves that idiom absolutely isn't true at all. He's also written a new book "Play nice and Win" Michael Dell chairman and CEO of Dell technologies, welcome back to the CUBE. >> Thank you very much, Dave, always great to be with you. Wonderful to be on the CUBE and thanks for your great coverage of Dell technologies world. >> Yeah. We're very excited to be covering the virtual version this year, next year we're back face to face I'm Sure. And we're going to talk about your book but I want to start by asking you to comment on the past 12 months, how are you going to remember 2020? >> I'm going to remember it by the resiliency of the world and our team, the adaptability the acceleration of digital transformation which is pretty amazing around the world. The vital role that technology played in addressing some of the biggest challenges, whether it was the creation of vaccines or, you know, decoding the virus itself or just addressing all the challenges that the world had. You know, I think it's a game changer in terms of disease identification and how we prevent these kinds of things going forward. You know, there's still a long way to go in terms of how do we get 7.5 billion people vaccinated and safe. I also think it exposed, you know some of the fault lines in our society. And that's a great learning for all of us in terms of access to healthcare and education and, you know, the digital resources that power the world. And so, yeah, those are some of the things that really stand out for me. >> Well, I mean, I think leaders like yourself and position of influence, absolutely passionate about some of those changes that we see coming in society. So hopefully we'll have time to talk about that but I wanted to get into the business. I think a lot of people, myself included felt that 2020 was going to be a down year for big tech companies like yours and that relied heavily on selling products that data centers and central offices but the remote work trend and the laptop, boom offset, some of those on-prem softness and headwinds combined with VMware the financial performance of Dell technologies was actually quite amazing. Why were you able to do so well last year? >> Well, first of all, you're right. We did, we had record pretty much everything record revenues, record operating income, record cashflow and be also paid down a record amount of debt. And so I think the strength and resiliency of our supply chain, as well as the broad diversified nature of what we provide our customers continue to serve us very well as they moved to this sort of do anything from anywhere in the world. And it continues the first part of this year, business is very strong >> You know, a few weeks ago, of course you officially announced the spinoff of Dell technologies. Wasn't a huge surprise but the 81% equity ownership of VMware are you worried about untethering VMware from Dell or maybe you can share more on what this means for the future of, your two companies and your customers. >> Right? So, I think this will drive additional growth opportunities for both Dell Tech and VMware, while it unlocks a lot of value for our stakeholders. What we've done is to formalize the commercial relationship into a series of agreements and those are unique and differentiated and they provide lots of flexibility and we've driven a tremendous amount of innovation together and that's going to continue and it will, one of the things we said back in 2015 you'll remember is our commitment to keep the VMware ecosystem open and independent and working across the whole industry. We've done that. You'll continue to see us innovate together with Edge solutions, certainly all the great work we've done with VxRail SD LAN, you know Tanzu creates this platform to modernize applications and VMware Cloud and Dell technologies are the easy path to a multi-cloud architecture. And, that continues to work super well and is not going to be slowed down at all. So... and of course, I'll continue to be a chairman of both companies and we're not selling VMware we're distributing our ownership to our shareholders. >> Well, of course, Dell is the largest sort channel if you will, for VMware. So that's ... you guys got a tight relationship but I want to ask you about digital transformation and everybody talked about it pre COVID but nobody really knew exactly what it was but COVID sort of brought that into focus very quickly. If you weren't a digital business, you were out of business. So going forward, how do you see that whole digital transformation playing out? >> You know I think the plot of any company is to figure out how it can use its data and turn that into insights and outcomes and better results and ultimately competitive advantage faster. And as you said, you know, if it's not able to do that, it's probably going to go out of business. And that agenda just got massively accelerated because it was kind of digital was sort of the only thing that worked during this, this past period. So every organization has figured out that technology is not the IT department, it's actually the fulcrum of progress in the entire company. And so we're seeing sort of across the board a dramatic acceleration in the investment in digital technologies, you know, Edge is growing very fast. I think 5G just accelerates this and, you know you're seeing it in all the demand trends. It's quite positive and, you know, I think you'll see even a more rapid separation from those companies that are able to take advantage of this and quickly adjust their businesses their organizations, and those that are >> You better hop on board or get left behind, you know, the Edge. You mentioned the Edge it's a little bit like digital transformation, you know kind of pre COVID and even post COVID. It means a lot of things to a lot of different people but the telecoms transformation and 5G they have there certainly real. How do you see the Edge? >> You know, the Edges is ... think of it as actually the real world, right? It's, not a data center sitting in the center of the universe somewhere. And look today, you know only 10% of data is processed outside of the data center, but, you know, it's estimated by 2025 you got 75% of enterprise data will be processed outside of a traditional data center or a Cloud. And so as everything becomes intelligent connected 5G accelerates that it's going to be a huge acceleration of this whole process of digital transformation. And you know, again, think about this. I mean, the cost of making something intelligent used to be really expensive. Now it's asymptotically approaching zero. And of course all those things are connected. They're talking to each other and exactly what does this mean for every industry. Nobody's really quite sure and not everything is going to work, but, you know we're seeing it in manufacturing, in retail, in healthcare and the growth on the Edge is really accelerating in a meaningful way. And it's not so much about, you know people talking people with machines, we know how to do that. Now it's about the thing right And, you know you've got like 200 billion arm processors, you know out there in the last couple of years, all those things talking to the other things, generating data it happens in the real world. That's what the Edge is. >> Yeah as you know, we're a big fans of the arm model. And I think it just presents huge opportunities for companies like Dell. I want to ask you about Cloud. And I have to say, I think, you know companies like Dell have been maybe a little bit defensive over the last several years when it comes to Cloud but I think you starting to see the Cloud as a gift with all that CAPEX that's being built out by these hyperscalers. You know, thank you. It seems to me, you can build on top of that. How are you thinking about the Cloud as an opportunity for you and your customers especially as the definition of Cloud evolves? >> Well, first, you know, what we see is and the Edge is kind of the third place or the third premise, right? You got Clouds in the public form, you've got the Colo which is really growing fast and, you know the private hybrid Clouds, and now you've got the Edge. And so you've got infrastructure all over the place with Edge being the fastest growing. You know, one of the big things we see is that customers want a consistent way to operate and execute across that whole platform. And, you know, one of the other things that we've been focused on at Dell technologies is how can we move our business to more of a service and subscription on demand and provide customers that flexibility to to pay as they consume. And so, to some extent this is an evolution of, you know, products to services to managed services, to everything as a service. And so, you know, looking at our balance sheet you'll see over $40 billion in remaining performance obligations as we moved the business to that kind of model and it's been growing double digits for several quarters in a row. And so, you know, we're embracing Cloud and on-demand, and as a service, and obviously here at Dell technologies world we're talking a lot about Apex and our continuing initiatives to move our whole business in that direction. >> Yeah. Apex is a real accelerator for that model. I want to switch topics a little bit. I got a long list of things I want to talk about ESG, sustainability, inclusion, you know, is another topic that, that I'm interested in. I want it. And I said before, people like yourself in a position of influence to influence public policy and obviously the employees and your ecosystem why is it not just the right thing to do? Why is... why are those things good business, Michael? >> Well, it's good business because people want to be part of something that is important and purposeful. You know, it's not just make a profit and earn a living right? You know, people want to be inspired and feel that they're part of something special. And look, I think if you look at the positive changes that have occurred in the world certainly you could turn on the news and see the horrible things that happened in the last 24 hours or something like that. But if you step back and think about the amazing progress that's happened in the last several decades, you know a lot of it's been driven by technology and by businesses that have stepped up and made a difference and made commitments. And, you know, we're one of those companies that has made a series of commitments you know, 10 years ago, we set out with our 2020 goals. We accomplished significant majority of those retired those. Now we set out our progress made real 2030 goals all around the ESD themes. And it's not only the right thing to do but it is good for business. It inspires our team members, our customers and I think initiatives like progress made real at Dell and thousands of other companies. Ultimately, those are the things that are going to drive progress forward. I believe, you know, more so than government edicts or regulation, those can play a role. But I think, companies voluntarily driving things like the circular economy and how we include everyone in our business and provide opportunities for everyone to succeed no matter where they come from. I think those are the things that are really going to drive the world forward. >> Well, I want to ask you about public policy because as you say, it's not just the government, but of course sometimes the government can get in the way. You're seeing a lot of vitriol around Val break up big tech but the same time, you're seeing the US government and the EU very willing to help out with the semiconductor competitiveness in the like I know you were tapped with the new administration President Biden, tapping, you know, the best minds in tech and you were asked to part sort of participate give feedback. What can you tell us about, you know your advice to the US government? >> Well, you know, lots of great discussion with the new administration and it's a delight to see that they're focused on semiconductors and sort of the industries of the future. This is a big deal. I mean, you know, we've got some big global competitors out there other nations that are with a deterministic strategy very focused on the industries of the future. But US, you know if you think about the atomic age and, you know the Apollo missions that created the whole semiconductor industry ARPANET and ultimately the Internet and that kind of stopped right there, you know, there wasn't as much government investment in some of those big R and D initiatives that really drove an enormous creation of industries and success for the United States and its citizens. And so I think focusing on semiconductors and how you build the infrastructure of the future really important for the United States to continue to be a leader in that you know, we were, you know, producing a one point about 37% of the world's semiconductors. It's now down to 12% and dropping and really important that more investments are made in that area. It's a combination of capital, talent, you know education knowledge, and also, you know, the policies that promote the development of these kinds of businesses. >> Yah well, Pat's got a very big challenge ahead of them. And so that's why but we've said Intel's too strategic to fail in our view but I wanted to plug your book a little bit. My former boss, you and I have talked about this. He was also a gentleman who proved Leo Durocher wrong. He was very nice guy, but also a winner, Play Nice But Win, why did you decide to write another book? >> Well, you know, Dave, a lot has happened in the last 20 years and especially the last nine or so years since we went private and, you know merged with EMC and VMware and went public again. And, you know, I'd say we... first of all, you know when I wrote the first book in 1998 I wasn't comfortable disclosing a lot. And, and I wasn't vulnerable enough and didn't feel, you know, able to do that. Now I do, you know, I'm older, you know hopefully a little wiser. And so I think everybody's going to like hearing some of the fun stories about not only my childhood but you know, the dorm room and beyond, and leading up to, you know the pivotal changes that have occurred the last decade my alligator wrestling with Carl Icahn and other, you know there's lots of fun stories in there. I got arrested one time. It was only for speeding tickets, don't worry but you know, lots of fun. I'm really looking forward to the book coming out and being able to talk about it. >> I can't wait. You know, I've said many times anybody who could beat the great icon is interesting to me. I wanted to ask you, I mentioned my old boss, Pat McGovern. I used to say to them all the time, "Pat how come you don't buy more companies?" And he'd say," Dave, you know the vast majority of acquisitions and mergers they failed to meet their objectives." Did you ever imagine, I mean... I did the EMC acquisition. Did... how could it not have exceeded your expectations? I wonder if you could give us your final thoughts on that. >> You know, and I talk about this a lot in the book. I mean, these are kind of the ultimate considered decisions. And in the case of the EMC combination it was something that we had thought about going back to 2008, 2009. And then, you know, started thinking about it in 2014 worked on it for a full year before it got announced in 2015 and finally closed in 2016. But yeah, I mean, you know, we thought it would be great. It turned out to be even better than We thought the revenue synergies were far greater. The teams were quite energized. Customers liked what we were providing and you know it's ... and, of course the markets were supportive Right? You know, we were paying close attention to interest rates and how we could structure the merger in a attractive way. And, you know, thank goodness, lots of hard work lots of determination, you know, it's worked out quite well. >> Yeah, great commitment from the Dell team as well. Congratulations on that. Go ahead, please. >> And any adventure continues right? It's...( both chuckles) >> I can't wait to see the next chapter and I can't wait to get the book, but congratulations on that, all your tremendous success you're you are a winner and a gentleman and a friend of the CUBE, Michael Dell. Thanks so much. >> Thank you so much Dave. >> And thank you for watching. And this is the CUBE continuous coverage of Dell tech world 2021, the virtual edition. Keep it right there, right back. (upbeat music)
SUMMARY :
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Breaking Analysis: UiPath’s Unconventional $PATH to IPO
>> From theCUBE Studios in Palo Alto and Boston, bringing you data-driven insights from theCUBE and ETR. This is Breaking Analysis with Dave Vellante. >> UiPath has had a long, strange trip to IPO. How so you ask? Well, the company was started in 2005. But it's culture, is akin to a frenetic startup. The firm shunned conventions and instead of focusing on a narrow geographic area to prove its product market fit before it started to grow, it aggressively launched international operations prior to reaching unicorn status. Well prior, when it had very little revenue, around a million dollars. Today, more than 60% of UiPath business is outside of the United States. Despite its headquarters being in New York city. There's more, according to recent SEC filings, UiPath total revenue grew 81% last year. But it's free cash flow, is actually positive, modestly. Wait, there's more. The company raised $750 million in a Series F in early February, at a whopping $35 billion valuation. Yet, the implied back of napkin valuation, based on the number of shares outstanding after the offering multiplied by the proposed maximum offering price per share yields evaluation of just under 26 billion. (Dave chuckling) And there's even more to this crazy story. Hello everyone, and welcome to this week's Wikibon CUBE Insights, Powered by ETR. In this Breaking Analysis we'll share our learnings, from sifting through hundreds of pages (paper rustling) of UiPath's red herring. So you didn't have to, we'll share our thoughts on its market, its competitive position and its outlook. Let's start with a question. Mark Roberge, is a venture capitalist. He's a managing director at Stage 2 Capital and he's also a teacher, a professor at the B-School in Harvard. One of his favorite questions that he asks his students and others, is what's the best way to grow a company? And he uses this chart to answer that question. On the vertical axis is customer retention and the horizontal axis is growth to growth rate and you can see he's got modest and awesome and so forth. Now, so I want to let you look at it for a second. What's the best path to growth? Of course you want to be in that green circle. Awesome retention of more than 90% and awesome growth but what's the best way to get there? Should you blitz scale and go for the double double, triple, triple blow it out and grow your go to market team on the horizontal axis or should be more careful and focus on nailing retention and then, and only then go for growth? What do you think? What do you think most VCs would say? What would you say? When you want to maybe run the table, capture the flag before your competitors could get there or would you want to take a more conservative approach? What would Daniel Dines say the CEO of UiPath? Again, I'll let you think about that for a second. Let's talk about UiPath. What did they do? Well, I shared at the top that the company shunned conventions and expanded internationally, very rapidly. Well before it hit escape velocity and they grew like crazy and it got out of control and he had to reign it in, plug some holes, but the growth didn't stop, go. So very clearly based on it's performance and reading through the S1, the company has great retention. It uses a metric called gross retention rate which is at 96 or 97%, very high. Says customers are sticking with it. So maybe that's the right formula go for growth and grow like crazy. Let chaos reign, then reign in the chaos as Andy Grove would say. Go fast horizontally, and you can go vertically. Let me tell you what I think Mark Roberge would say, he told me you can do that. But churn is the silent killer of SaaS companies and perhaps the better path is to nail product market fit. And then your retention metrics, before you go into hyperbolic growth mode. There's all science behind this, which may be antithetical to the way many investors want to roll the dice and go for super growth, like go fast or die. Well, it worked for UiPath you might say, right. Well, no. And this is where the story gets even more interesting and long and strange for UiPath. As we shared earlier, UiPath was founded in 2005 out of Bucharest Romania. The company actually started as a software outsourcing startup. It called the company, DeskOver and it built automation libraries and SDKs for companies like Microsoft, IBM and Google and others. It also built automation scripts and developed importantly computer vision technology which became part of its secret sauce. In December 2015, DeskOver changed its name to UiPath and became a Delaware Corp and moved its headquarters to New York City a couple of years later. So our belief is that UiPath actually took the preferred path of Mark Roberge, five ticks North, then five more East. They slow-cooked for the better part of 10 years trying to figure out what market to serve. And they spent that decade figuring out their product market fit. And then they threw gas in the fire. Pretty crazy. All right, let's take a peak (chuckling) at the takeaways from the UiPath S1 the numbers are impressive. 580 million ARR with 65% growth. That asterisk is there because like you, we thought ARR stood for annual recurring revenue. It really stands for annualized renewal run rate. annualized renewal run rate is a metric that is one of UiPath's internal KPIs and are likely communicate that publicly over time. We'll explain that further in a moment. UiPath has a very solid customer base. Nearly 8,000, I've interviewed many of them. They're extremely happy. They have very high retention. They get great penetration into the fortune 500, around 63% of the fortune 500 has UiPath. Most of UiPath business around 70% comes from existing customers. I always say you're going to get more money out of existing customers than new customers but everybody's trying to go out and get new customers. But UiPath I think is taking a really interesting approach. It's their land and expand and they didn't invent that term but I'll come back to that. It kind of reminds me of the early days of Tableau. Actually I think Tableau is an interesting example. Like UiPath, Tableau started out as pretty much a point tool and it had, but it had very passionate customers. It was solving problems. It was simplifying things. And it would have bid into a company and grow and grow. Now the market fundamentals for UiPath are very good. Automation is super hot right now. And the pandemic has created an automation mandate to date and I'll share some data there as well. UiPath is a leader. I'm going to show you the Gartner Magic Quadrant for RPA. That's kind of a good little snapshot. UiPath pegs it's TAM at 60 billion dollars based on some bottoms up calculations and some data from Bain. Pre-pandemic, we pegged it at over 30 billion and we felt that was conservative. Post-pandemic, we think the TAM is definitely higher because of that automation mandate, it's been accelerated. Now, according to the S1, UiPath is going to raise around 1.2 billion. And as we said, if that's an implied valuation that is lower than the Series F, so we suspect the Series F investors have some kind of ratchet in there. UiPath needed the cash from its Series F investors. So it took in 750 million in February and its balance sheet in the S1 shows about 474 million in cash and equivalent. So as I say, it needed that cash. UiPath has had significant expense reductions that we'll show you in some detail. And it's brought in some fresh talent to provide some adult supervision around 70% of its executive leadership team and outside directors came to the company after 2019 and the company's S1, it disclosed that it's independent accounting firm identified last year what it called the "material weakness in our internal controls over financial report relating to revenue recognition for the fiscal year ending 2018, caused by a lack of oversight and technical competence within the finance department". Now the company outlined the steps it took to remediate the problem, including hiring new talent. However, we said that last year, we felt UiPath wasn't quite ready to go public. So it really had to get its act together. It was not as we said at the time, the well-oiled machine, that we said was Snowflake under Mike Scarpelli's firm operating guidance. The guy's the operational guru, but we suspect the company wants to take advantage of this mock market. It's a good time to go public. It needs the cash to bolster its balance sheet. And the public offering is going to give it cache in a stronger competitive posture relative to its main new competitor, autumn newbie competitor Automation Anywhere and the big whales like Microsoft and others that aspire and are watching what UiPath is doing and saying, hey we want a piece of that action. Now, one other note, UiPath's CEO Daniel Dines owns 100% of the class B shares of the company and has a 35 to one voting power. So he controls the company, subject of course to his fiduciary responsibilities but if UiPath, let's say it gets in trouble financially, he has more latitude to do secondary offerings. And at the same time, it's insulated from activist shareholders taking over his company. So lots of detail in the S1 and we just wanted to give you some of those highlights. Here are the pretty graphs. If whoever wrote this F1 was a genius. It's just beautiful. As we said, ARR, annualized renewal run rate all it does is it annualizes the invoice amount from subscriptions in the maintenance portion of the revenue. In other words, the parts that are recurring revenue, it excludes revenue from support and perpetual license. Like one-time licenses and services is just kind of the UiPath's and maybe that's some sort of legacy there. It's future is that recurring revenue. So it's pretty similar to what we think of as ARR, but it's not exact. Lots of customers with a growing number of six and seven figure accounts and a dollar-based net retention of 145%. This figure represents the rate of net expansion of the UiPath ARR, from existing listing customers over a 12 month period. Translation. This says UiPath's existing customers are spending more with the company, land and expand and we'll share some data from ETR on that. And as you can see, the growth of 86% CAGR over the past nine quarters, very impressive. Let's talk about some of the fundamentals of UiPath's business. Here's some data from the Brookings Institute and the OECD that shows productivity statistics for the US. The smaller charts in the right are for Germany and Japan. And I've shared some similar data before the US showed in the middle there. Showed productivity improvements with the personal productivity boom in the mid to late 90s. And it spilled into the early 2000s. But since then you can see it's dropped off quite significantly. Germany and Japan are also under pressure as are most developed countries. China's labor productivity might show declines but it's level, is at level significantly higher than these countries, April 16th headline of the Wall Street Journal says that China's GDP grew 18% this quarter. So, we've talked about the snapback in post-COVID and the post-isolation economy, but these are kind of one time bounces. But anyway, the point is we're reaching the limits of what humans can do alone to solve some of the world's most pressing challenges. And automation is one key to shifting labor away from these more mundane tasks toward more productive and more important activities that can deliver lasting benefits. This according to UiPath, is its stated purpose to accelerate human achievement, big. And the market is ready to be automated, for the most part. Now the post-isolation economy is increasingly going to focus on automation to drive toward activity as we've discussed extensively, I got to share the RPA Magic Quadrant where nearly everyone's a winner, many people are of course happy. Many companies are happy, just to get into the Magic Quadrant. You can't just, you have to have certain criteria. So that's good. That's what I mean by everybody wins. We've reported extensively on UiPath and Automation Anywhere. Yeah, we think we might shuffle the deck a little bit on this picture. Maybe creating more separation between UiPath and Automation Anywhere and the rest. And from our advantage point, UiPath's IPO is going to either force Automation Anywhere to respond. And I don't know what its numbers are. I don't know if it's ready. I suspect it's not, we'd see that already but I bet you it's trying to get there. Or if they don't, UiPath is going to extend its lead even further, that would be our prediction. Now personally, I would have Pegasystems higher on the vertical. Of course they're not an IPO, RPA specialist, so I kind of get what Gartner is doing there but I think they're executing well. And I'd probably, in a broader context I'd probably maybe drop blue prism down a little bit, even though last year was a pretty good year for the company. And I would definitely have Microsoft looming larger up in the upper left as a challenger more than a visionary in my opinion, but look, Gartner does good work and its analysts are very deep into this stuff, deeper than I am. So I don't want to discount that. It's just how I see it. Let's bring in the ETR data and show some of the backup here. This is a candlestick chart that shows the components of net score, which is spending momentum, however, ETR goes out every quarter. Says you're spending more, you're spending less. They subtract the lesses from the mores and that's net score. It's more complicated than that, but that's that blue line that you see in the top and yes it's trending downward but it's still highly elevated. We'll talk about that. The market share is in the yellow line at the bottom there. That green represents the percentage of customers that are spending more and the reds are spending less or replacing. That gray is flat. And again, even though UiPath's net score is declining, it's that 61%, that's a very elevated score. Anything over 40% in our view is impressive. So it's, UiPath's been holding in the 60s and 70s percents over the past several years. That's very good. Now that yellow line market share, yes it dips a bit, but again it's nuanced. And this is because Microsoft is so pervasive in the data stat. It's got so many mentions that it tends to somewhat overwhelm and skew these curves. So let's break down net score a little bit. Here's another way to look at this data. This is a wheel chart we show this often it shows the components of net score and what's happening here is that bright red is defection. So look at it, it's very small that wouldn't be churn. It's tiny. Remember that it's churn is the killer for software companies. And so that forest green is existing customers spending more at 49%, that's big. That lime green is new customers. So again, it's from the S1, 70% of UiPath's revenue comes from existing customers. And this really kind of underscores that. Now here's more evidence in the ETR data in terms of land and expand. This is a snapshot from the January survey and it lines up UiPath next to its competitors. And it cuts the data just on those companies that are increasing spending. It's so that forest green that we saw earlier. So what we saw in Q1 was the pace of new customer acquisition for UiPath was decelerating from previous highs. But UiPath, it shows here is outpacing its competition in terms of increasing spend from existing customers. So we think that's really important. UiPath gets very high scores in terms of customer satisfaction. There's, I've talked to many in theCUBE. There's places on the web where we have customer ratings. And so you want to check that out, but it'll confirm that the churn is low, satisfaction is high. Yeah, they get dinged sometimes on pricing. They get dinged sometimes, lately on service cause they're growing so fast. So, maybe they've taken the eye off the ball in a couple of counts, but generally speaking clients are leaning in, they're investing heavily. They're creating centers of excellence around RPA and automation, and UiPath is very focused on that. Again, land and expand. Now here's further evidence that UiPath has a strong account presence, even in accounts where its competitors are presence. In the 149 shared accounts from the Q1 survey where UiPath, Automation Anywhere and Microsoft have a presence, UiPath's net score or spending velocity is not only highly elevated, it's relative momentum, is accelerating compared to last year. So there's some really good news in the numbers but some other things stood out in the S1 that are concerning or at least worth paying attention to. So we want to talk about that. Here is the income statement and look at the growth. The company was doing like 1 million dollars in 2015 like I said before. And when it started to expand internationally it surpassed 600 million last year. It's insane growth. And look at the gross profit. Gross margin is almost 90% because revenue grew so rapidly. And last year, its cost went down in some areas like its services, less travel was part of that. Now jump down to the net loss line. And normally you would expect a company growing at this rate to show a loss. The street wants growth and UiPath is losing money, but it's net loss went from 519 million, half a billion down to only 92 million. And that's because the operating expenses went way down. Now, again, typically a company growing at this rate would show corresponding increases in sales and marketing expense, R&D and even G&A but all three declined in the past 12 months. Now reading the notes, there was definitely some meaningful savings from no travel and canceled events. UiPath has great events around the world. In fact theCUBE, Knock Wood is going to be at its event in October, in Las Vegas at the Bellagio . So we're stoked for that. But, to drop expenses that precipitously with such high growth, is kind of strange. Go look at Snowflake's income statement. They're in hyper-growth as well. We like to compare it to Snowflake is a very well-run company and it's in hyper-growth mode, but it's sales and marketing and R&D and G&A expense lines. They're all growing along with that revenue. Now, perhaps they're growing at a slower rate. Perhaps the percent of revenue is declining as it should as they achieve operating leverage but they're not shrinking in absolute dollar terms as shown in the UiPath S1. So either UiPath has applied some magic automation mojo to it's business (chuckling). Like magic beans or magic grits with my cousin Vinny. Maybe it has found the Holy grail of operating leverage. It's a company that's all about automation or the company was running way too hot on the expense side and had a cut and clean up its income statement for the IPO and conserve some cash. Our guess is the latter but maybe there's a combination there. We'll give him the benefit of the doubt. And just to add a bit more to this long, strange trip. When have you seen an explosive growth company just about to go public, show positive cashflow? Maybe it's happened, but it's rare in the tech and software business these days. Again, go look at companies like Snowflake. They're not showing positive cashflow, not yet anyway. They're growing and trying to run the table. So you have to ask why is UiPath operating this way? And we think it's because they were so hot and burning cash that they had to reel things in a little bit and get ready to IPO. It's going to be really interesting to see how this stock reacts when it does IPO. So here's some things that we want you to pay attention to. We have to ask. Is this IPO, is it window dressing? Or did UiPath again uncover some new productivity and operating leverage model. I doubt there's anything radically new here. This company doesn't want to miss the window. So I think it said, okay, let's do this. Let's get ready for IPO. We got to cut expenses. It had a lot of good advisors. It surrounded itself with a new board. Extended that board, new management, and really want to take advantage of this because it needs the cash. In addition, it really does want to maintain its lead. It's got Automation Anywhere competing with it. It's got Microsoft looming large. And so it wants to continue to lead. It's made some really interesting acquisitions. It's got very strong vision as you saw in the Gartner Magic Quadrant and obviously it's executing well but it's really had to tighten things up. So we think it's used the IPO as a fortune forcing function to really get its house in order. Now, will the automation mandate sustain? We think it will. The forced match to digital worked, it was effective. It wasn't pleasant, but even in a downturn we think it will confer advantage to automation players and particularly companies like UiPath that have simplified automation in a big way and have done a great job of putting in training, great freemium model and has a culture that is really committed to the future of humankind. It sounds ambitious and crazy but talk to these people, you'll see it's true. Pricing, UiPath had to dramatically expand or did dramatically expand its portfolio and had to reprice everything. And I'm not so worried about that. I think it'll figure that pricing out for that portfolio expansion. My bigger concern is for SaaS companies in general. I don't like SaaS pricing that has been popularized by Workday and ServiceNow, and Salesforce and DocuSign and all these companies that essentially lock you in for a year or two and basically charge you upfront. It's really is a one-way street. You can't dial down. You can only dial up. It's not true Cloud pricing. You look at companies like Stripe and Datadog and Snowflake. It is true Cloud pricing. It's consumption pricing. I think the traditional SaaS pricing model is flawed. It's very unfairly weighted toward the vendors and I think it's going to change. Now, the reason we put cloud on the chart is because we think Cloud pricing is the right way to price. Let people dial up and dial down, let them cancel anytime and compete on the basis of your product excellence. And yeah, give them a price concession if they do lock in. But the starting point we think should be that flexibility, pay by the drink. Cancel anytime. I mentioned some companies that are doing that as well. If you look at the modern SaaS startups and the forward-thinking VCs they're really pushing their startups to this model. So we think over time that the term lock-in model is going to give way to true consumption-based pricing and at the clients option, allow them to lock-in for a better price, way better model. And UiPath's Cloud revenue today is minimal but over time, we think it's going to continue to grow that cloud. And we think it will force a rethink in pricing and in revenue recognition. So watch for that. How is the street going to react to Daniel Dines having basically full control of the company? Generally, we feel that that solid execution if UiPath can execute is going to outweigh those concerns. In fact, I'm very confident that it will. We'll see, I kind of like what the CEO says has enough mojo to say (chuckling) you know what, I'm not going to let what happened to for instance, EMC happen to me. You saw Michael Dell do that. You saw just this week they're spinning out VMware, he's maintaining his control. VMware Dell shareholders get get 40.44 shares for every Dell share they're holding. And who's the biggest shareholder? Michael Dell. So he's, you got two companies, one chairman. He's controlling the table. Michael Dell beat the great Icahn. Who beats Carl Icahn? Well, Michael Dell beats Carl Icahn. So Daniel Dines has looked at that and says, you know what? I'm not just going to give up my company. And the reason I like that with an if, is that we think will allow the company to focus more on the long-term. The if is, it's got to execute otherwise it's so much pressure and look, the bottom line is that UiPath has really favorable market momentum and fundamentals. But it is signing up for the 90 day short clock. The fact that the CEO has control again means they can look more long term and invest accordingly. Oftentimes that's easier said than done. It does come down to execution. So it is going to be fun to watch (chuckling). That's it for now, thanks to the community for your comments and insights and really always appreciate your feedback. Remember, I publish each week on Wikibon.com and siliconangle.com and these episodes are all available as podcasts. All you got to do is search for the Breaking Analysis podcast. You can always connect with me on Twitter @dvellante or email me at david.vellante@siliconangle.com or comment on my LinkedIn posts. And we'll see you in clubhouse. Follow me and get notified when we start a room, which we've been doing with John Furrier and Sarbjeet Johal and others. And we love to riff on these topics and don't forget, please check out etr.plus for all the survey action. This is Dave Vellante, for theCUBE Insights Powered by ETR. Be well everybody. And we'll see you next time. (gentle upbeat music)
SUMMARY :
This is Breaking Analysis And the market is ready to be automated,
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Brian Bohan and Andy Tay | AWS Executive Summit 2020
>>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Okay. Welcome back to the cubes coverage of 80 us. Re-invent 2020 virtual ecentric executive summit. The two great guests here to break down the analysis of the relationship with cloud and essential. Brian bowhead director ahead of Accenture. 80 was a business group at Amazon web services. And Andy T a B G the M is essentially Amazon business group lead managing director at Accenture. Uh, I'm sure you're super busy and dealing with all the action, Brian. Great to see you. Thanks for coming on. So thank you. You guys essentially has been in the spotlight this week and all through the conference around this whole digital transformation, essentially as business group is celebrating its 50th anniversary. What's new, obviously the emphasis of next gen post COVID generation, highly accelerated digital transformation, a lot happening. You got your five-year anniversary, what's new. >>Yeah, it, you know, so if you look back it's exciting. Um, you know, so it was five years ago. Uh, it was actually October where we, where we launched the Accenture AWS business group. And if we think back five years, I think we're still at the point where a lot of customers were making that transition from, you know, should I move to cloud to how do I move to cloud? Right? And so that was one of the reasons why we launched the business group. And since, since then, certainly we've seen that transition, right? Our conversations today are very much around how do I move to cloud, help me move, help me figure out the business case and then pull together all the different pieces so I can move more quickly, uh, you know, with less risk and really achieve my business outcomes. And I would say, you know, one of the things too, that's, that's really changed over the five years. >>And what we're seeing now is when we started, right, we were focused on migration data and IOT as the big three pillars that we launched with. And those are still incredibly important to us, but just the breadth of capability and frankly, the, the, the breadth of need that we're seeing from customers. And obviously as AWS has matured over the years and launched our new capabilities, we're Eva with Accenture. Um, and in the business group, we've broadened our capabilities and deepened our capabilities over the, over the last five years as well. For instance, this year with, with COVID, especially, it's really forced our customers to think differently about their own customers or their citizens, and how do they serve as those citizens. So we've seen a huge acceleration around customer engagement, right? And we powered that with Accenture customer engagement platform powered by ADA, Amazon connect. And so that's been a really big trend this year. And then, you know, that broadens our capability from just a technical discussion to one where we're now really reaching out and, and, um, and helping transform and modernize that customer and citizen experience as well, which has been exciting to say, Andy want to get your thoughts here. We've >>Been reporting and covering essential for years. It's not like it's new to you guys. I mean, five years is a great anniversary. You know, check is good relationship, but you guys have been doing the work you've been on the trend line. And then this hits and Andy said on his keynote, and I thought he said it beautifully. And he even said it to me, my one-on-one interview with them was it's on full display right now, the whole digital transformation, everything about it is on full display and you're either were prepared for it or you kind of word, and you can see who's there. You guys have been prepared. This is not new. So give us the update from your perspective, how you're taking advantage of this, of this massive shift, highly accelerated digital transformation. >>Well, I think, I think you can be prepared, but you've also got to be prepared to always sort of, I think what we're seeing in, in, um, in, in, in, in recent times and particularly in two 20, what, what is it I think today there are, um, 4% of the enterprise workloads sits at the cloud. Um, you know, that leaves 96% out there on prem. Um, and I think over the next four to five years, um, we're going to see that sort of, uh, acceleration to the, to the cloud pick up, um, this year as Andy touched on, I think, uh, uh, on Tuesday in his, I think the pandemic is a forcing function, uh, for companies to, to, to really pause and think about everything from, from, you know, how they, um, manage that technology, their infrastructure, to, to clarity to where that data sets to what insights and intelligence that getting from that data. >>And then eventually even to, to the talent, the talent they have in the organization and how they can be competitive, um, that culture, that culture of innovation, of invention and reinvention. And so I think, I think, you know, when you, when you think of companies out there faced with these challenges, it forces us, it forces AWS's forces, AEG to come together and think through how can we help create value for them? How can we help help them move from sort of just causing and rethinking to having real plans in action and that taking them, uh, into, into implementation. And so that's, that's what we're working on. Um, I think over the next five years, we're looking to just continue to come together and, and help these companies get to the cloud and get the value from the cloud. Cause it's, it's beyond just getting to the cloud attached to me and living in the cloud and getting the value from it. >>It's interesting. Andy was saying, don't just put your toe in the water. You've got to go beyond the toe in the water kind of approach. Um, I want to get to that large scale cause that's the big pickup this week that I kind of walked away with was it's large scale. Acceleration's not just toe in the water experimentation. Can you guys share, what's causing this large scale end to end enterprise transformation and what are some of the success criteria have you seen for the folks who have done that? Yeah. And I'll, I'll start in the end. >>You can buy a lawn. So you, it's interesting if I look >>Back a year ago at reinvent and when I did the cube interview, then we were talking about how ABG we're >>Starting to see that shift of customers. You know, we've been working with customers for years on a single of what I call a single-threaded programs, right? We can do a migration, we can do SAP, we can do a data program. And then even last year we were really starting to see customers ask. The question is like, what kind of synergies and what kind of economies of scale do I get when I start bringing these different threads together and also realizing that it's, you know, to innovate for the business and build new applications, new capabilities, well, that, that is going to inform what data you need to, to hydrate those applications, right? Which then informs your data strategy while a lot of that data is then also embedded in your underlying applications that sit on premises. So you should be thinking through how do you get those applications into the cloud? >>So you need to draw that line through all of those layers. And that was already starting last year. And so last year we launched the joint transformation program with AEG. And then, so we were ready when this year happened and then it was just an acceleration. So things have been happening faster than we anticipated, but we knew this was going to be happening. And luckily we've been in a really good position to help some of our customers really think through all those different layers of kind of the pyramid as we've been calling it along with the talent and change pieces, which are also so important as you make this transformation to cloud >>Andy, what's the success factors. Andy Jassy came on stage during the partner day, a surprise fireside chat with Doug Hume and talking about this is really an opportunity for partners to, to change the business landscape with enablement from Amazon. You guys are in a pole position to do that in the marketplace. What's the success factors that you see, >>Um, really from three, three fronts, I'd say, um, w you know, one is the, the people. Um, and, and I, I, again, I think Andy touched on sort of a, uh, success factors, uh, early in the week. And for me, it's these three areas that it sort of boils down to, to these three areas. Um, one is the, the, the, the people, uh, from the leaders that it's really important to set those big, bold visions point the way. And then, and then, you know, set top down goals. How are we going to measure you almost do get what you measure, um, to be, you know, beyond the leaders, to, to the right people in the right position across the company. We're finding a key success factor for these end to end transformations is not just the leaders, but you haven't poached across the company, working in a, in a collaborative, shared, shared success model, um, and people who are not afraid to, to invent and fail. >>And so that takes me to perhaps the second point, which is the culture. Um, it's important, uh, with finding food for the right conditions to be set in the company, not enable people to move at pace, move at speed, be able to fail fast, um, keep things very, very simple, and just keep iterating and that sort of culture of iteration, um, and improvement versus seeking perfection is, is super important for, for success. And then the third part of maybe touch on is, is partners. Um, I think, you know, as we move forward over the next five years, we're going to see an increasing number of players in the ecosystem in the enterprises state. Um, you're going to see more and more SAS providers. And so it's important for companies and our joint clients out there to pick partners like, um, like AWS or, or Accenture or others, but to pick partners who have all worked together and built solutions together. And that allows them to get speed to value quicker. It allows them to bring in pre-assembled solutions, um, and really just drive that transformation in a quicker, it sorts of manner. >>Yeah, that's a great point worth calling out, having that partnership model that's additive and has synergy in the cloud, because one of the things that came out of this this week, this year is reinvented, is there's new things going on in the public cloud, even though hybrid is an operating model, outpost and super relevant. There, there are benefits for being in the cloud and you've got partners, APIs, for instance, and have microservices working together. This is all new, but I got, I got to ask that on that thread, Andy, where did you see your customers going? Because I think, you know, as you work backwards from the customers, you guys do, what's their needs, how do you see them? You know, where's the puck going? Where can they skate to where the puck's going? Because you can almost look forward and say, okay, I've got to build modern apps. I got to do the digital transformation. Everything is a service. I get that, but what do they, what, what solutions are you building for them right now to get there? >>Yeah. And, and of course, with, with, you know, industries blurring and multiple companies, it's always hard to boil down to the exact situations, but you can probably look at it from a sort of a thematic lens. And what we're seeing is as the cloud transformation journey picks up from us perspective, we've seen a material shift in the solutions and problems that we're trying to address with clients that they are asking for us, uh, to, to help, uh, address is no longer just the back office where you're sort of looking at cost and efficiency and, um, uh, driving gains from that perspective. It's beyond that, it's now materially the top line. It's, how'd you get the driving to the, you know, speed to insights, how'd you get them decomposing, uh, their application set in order to derive those insights. Um, how'd you get them, um, to, to, um, uh, sort of adopt leading edge industry solutions that give them that jump start, uh, and that accelerant to winning the customers, winning the eyeballs. >>Um, and then, and then how'd you help drive the customer experience. We're seeing a lot of push from clients, um, or ask for help on how do I optimize my customer experience in order to retain my eyeballs. And then how do I make sure I've got a soft self-learning ecosystem at play, um, where I, you know, it's not just a practical experience, but I can sort of keep learning and iterating, um, how treat my, eat, my customers, um, and a lot of that, um, that's still self-learning that comes from, you know, putting in, uh, intelligence into your, into your systems, getting an AI and ML, uh, in that. And so as a result of that, where it was seeing a lot of push and a lot of what we're doing, uh, is pouring investments into those areas. And then finally, maybe beyond the bottom line and the top line is how do you harden that and protect that with, um, security and resilience? Uh, so I'll probably say those are the three areas. John >>Brian on the business model side, obviously the enablement is what Amazon has. Um, we see things like SAS factory coming on board and the partner network I've see a, is a big, huge partner of you guys. Um, the business models there. You've got I, as, as doing great with chips, you have this data modeling this data opportunity to enable these modern apps. We heard about the partner strategy from Andy. I'm talking about yesterday now about how can partners within even a center. What's the business model side on your side that you're enabling this. Can you just share your thoughts on that? >>Yeah. And so it's, it's interesting. And again, I'm kind of build it in a build a little bit on some of the things that Andy really talked about there, right? And that we, if you think of that from the partnership, we are absolutely helping our customers with kind of that it modernization piece and we're investing a lot and that there's hard work that needs to get done there. And we're investing a lot as a partnership around the tools, the assets and the methodology. So in AWS and Accenture show up together as AEG, we are executing off a single blueprint with a single set of assets so we can move fast. So we're going to continue to do that with all the hybrid announcements from this past week, those get baked into that, that migration modernization theme, but the other really important piece here as we go up the stack, Andy mentioned it, right? >>The data piece, like so much of what we're talking about here is around data and insights. Right? I did a cube interview last week with, uh, Carl hick. Um, who's the CIO from Takeda. And if you hear Christophe Weber from Takeda talk, he talks about Takeda being a data company, data and insights company. So how do we, as a partnership, again, build the capabilities and the platforms like with Accenture's applied insights platform so that we can bootstrap and really accelerate our client's journey. And then finally, on the innovation on the business front, and Andy was touching on some of these, we are investing in industry solutions and accelerators, right? Because we know that at the end of the day, a lot of these are very similar. We're talking about ingesting data, using machine learning to provide insights and then taking action. So for instance, the cognitive insurance platform that we're working together on with Accenture, if they get about property and casualty claims and think about how do we enable touchless claims using machine learning and computer vision that can assess based on an image damage, and then be able to triage that and process it accordingly, right? >>Using all the latest machine learning capabilities from AWS >>With that deep, um, AI machine learning data science capability from Accenture, who knows all those algorithms that need to get built and build that library by doing that, we can really help these insurance companies accelerate their transformation around how they think about claims and how they can speed those claims on behalf of their policy holder. So that's, what's an example of a, kind of like a bottom to top view of what we're doing in the partnership to address these new needs. >>That's awesome. Andy, I want to get back to your point about culture. You mentioned it twice now. Um, challenge is a big part of the game here. Andy Jassy referenced Lambda. Next generation developers were using Lambda. He talked about CIO stories around, they didn't move fast enough. They lost three years. A new person came in and made it go faster. This is a new, this is a time for a certain kind of, um, uh, professional and individual, um, to, to be part of, um, this next generation. What's the talent strategy you guys have to attract and attain the best and retain the best people. How do you do it? >>Um, you know, it's, it's, um, it's an interesting one. It's, it's, it's oftentimes a, it's, it's a significant point and often overlooked. Um, you know, people, people really matter and getting the right people, um, in not just in AWS or, but then on our customers is super important. We often find that much of our discussions with, with our clients is centered around that. And it's really a key ingredient. As you touched on, you need people who are willing to embrace change, but also people who are willing to create new, um, to invent new, to reinvent, um, and to keep it very simple. Um, w we're we're we're seeing increasingly that you need people who have a sort of deep learning and a deep, uh, or deep desire to keep learning and to be very curious as, as they go along. Most of all, though, I find that, um, having people who are not willing or not afraid to fail is critical, absolutely critical. Um, and I think that that's, that's, uh, a necessary ingredient that we're seeing, um, our clients needing more off, um, because if you can't start and, and, and you can't iterate, um, you know, for fear of failure, you're in trouble. And I think Andy touched on that you, you know, where that CIO, that you referred to last three years, um, and so you really do need people who are willing to start not afraid to start, um, and, uh, and not afraid to lead. Yeah. >>It takes a gut-check there. I just said, you guys have a great team over there. Everyone at the center I've interviewed strong, talented, and not afraid to lean in and, and into the trends. Um, I got to ask on that front cloud first was something that was a big strategic focus for Accenture. How does that fit into your business group? That's, uh, Amazon focus, obviously their cloud, and now hybrid everywhere, as I say, um, how does that all work it out? >>We're super excited about our cloud first initiative, and I think it fits it, um, really, uh, perfectly it's it's, it's what we needed. It's, it's, it's a, it's another accelerant. Um, if you think of first, what we're doing is we're, we're putting together, um, a capability set that will help enable him to and translations as Brian touched on your help companies move, you know, from just, you know, migrating to, to, to modernizing, to driving insights, to bringing in change, um, and, and, and helping on that, on that talent. So that's sort of component number one is how does Accenture bring the best, uh, end to end transformation capabilities to our clients? Number two is perhaps, you know, how do we, um, uh, bring together pre-assembled as Brian touched on preassembled industry offerings to help as an accelerant, uh, for our, for our customers three, as, as we touched on earlier, is, is that sort of partnership with the ecosystem. >>We're going to see an increasing number of SAS providers in an estate in the enterprises States out there. And so, you know, parts of our cloud first and our AEG strategy is to increase our touchpoints and our integrations and our solutions and our offerings where the ecosystem partners out there, the ISV partners out there, and the SAS providers out there. And then number four is really about, you know, how do we, um, extend the definition of the cloud? I think oftentimes people thought of the cloud just as sort of on-prem and prem. Um, but, but as Andy touched on earlier this week, you know, you've, you've got this, the concept of hybrid cloud and that in itself, um, uh, is, is, is, uh, you know, being redefined as well, you know, where you've got the intelligent edge and you've got various forms of the edge. Um, so that's the fourth part of, of our, of our cloud first strategy. And, and, and for us was super excited because all of that is highly relevant for ABG, as we look to build those capabilities as industry solutions and others, and as we look to enable our customers, but also how we, you know, as we, as we look to extend how we go to market, uh, I joined tally PS, uh, in, uh, in our respective skews and products. >>Well, what's clear now is that people now realize that if you contain that complexity, the upside is massive. And that's great opportunity for you guys. We got to get to the final question for you guys to weigh in on, as we wrap up next five years, Brian, Andy weigh in, how do you see that playing out? What do you see this exciting, um, for the partnership and the cloud first cloud, everywhere cloud opportunities share some perspective. >>Yeah, I, I, they, you know, just kinda building on that cloud first, right? What cloud first. And we were super excited when cloud first was announced and you know, what it signals to the market and what we're seeing in our customers, which is cloud really permeates everything that we're doing now. Um, and, and so all aspects of the business will get infused with cloud in some ways, you know, it, it touches on all pieces. And I think what we're going to see is just a continued acceleration and getting much more efficient about pulling together the disparate, what had been disparate pieces of these transformations, and then using automation using machine learning to go faster. Right? And so, as we start thinking about the stack, right, well, we're going to get, I know we are, as a partnership is we're already investing there and getting better and more efficient every day as the migration pieces and the moving assets, the cloud are just going to continue to get more automated, more efficient, and those will become the economic engines that allow us to fund the differentiated, innovative app activities up the stack. >>So I'm excited to see us, you know, kind of invest to make those, those, um, those bits accelerated for customers so that we can free up capital and resources to invest where it's going to drive the most outcome for their end customers. Um, and I think that's going to be a big focus and that's going to have the industry, um, you know, focus. It's going to be making sure that we can consume the latest and greatest of AWS has capabilities and, you know, in the areas of machine learning and analytics, but then Andy's also touched on it bringing in ecosystem partners, right? I mean, one of the most exciting wins we had this year, and this year of COVID is looking at the universe, uh, looking at Massachusetts, the COVID track and trace solution that we put in place is a partnership between Accenture, AWS, and Salesforce, right? So again, bringing together three really leading partners who can deliver value for our customers. I think we're going to see a lot more of that. As customers look to partnerships like this, to help them figure out how to bring together the best of the ecosystem to drive solutions. So I think we're going to see more of that as well. >>All right, Andy final word, your take >>Of innovation is, is picking up. Um, the split things are just going faster and faster. I'm just super excited and looking forward to the next five years as, as you know, the technology invention, um, comes out and continues to sort of set new standards from AWS. Um, and as we, as Accenture bringing our industry capabilities, we marry the two, we, we go and help our customers super exciting times. >>Well, congratulations on the partnership. I want to say thank you to you guys, because I've reported a few times some stories around real successes around this COVID pandemic that you guys worked together on with Amazon that really changed people's lives. Uh, so congratulations on that too as well. I want to call that out. Thanks for coming >>Up. Thank you. Thanks for coming on. >>Okay. This is the cubes coverage, Accenture AWS partnership, part of the center's executive summit at Avis reinvent 2020. I'm John for your host. Thanks for watching.
SUMMARY :
It's the cube with digital coverage And Andy T a B G the M is essentially Amazon business group lead managing the different pieces so I can move more quickly, uh, you know, And then, you know, that broadens our capability from just a technical discussion It's not like it's new to you guys. Um, you know, that leaves 96% out there on prem. you know, when you, when you think of companies out there faced with these challenges, have you seen for the folks who have done that? So you, it's interesting if I look together and also realizing that it's, you know, to innovate for the business and build new applications, So you need to draw that line through all of those layers. What's the success factors that you see, a key success factor for these end to end transformations is not just the leaders, but you Um, I think, you know, as we move forward over the next five years, we're going to see an increasing number of Because I think, you know, as you work backwards from the customers, to the, you know, speed to insights, how'd you get them decomposing, uh, their application set um, where I, you know, it's not just a practical experience, but I can sort of keep learning and iterating, you have this data modeling this data opportunity to enable these modern And that we, if you think of that from the partnership, And if you hear Christophe Weber from Takeda talk, to address these new needs. What's the talent strategy you guys have to attract and attain the best and retain Um, you know, it's, it's, um, it's an interesting one. I just said, you guys have a great team over there. Number two is perhaps, you know, how do we, um, And then number four is really about, you know, how do we, um, extend We got to get to the final question for you guys to weigh in on, And we were super excited when cloud first was announced and you know, what it signals to the market and that's going to have the industry, um, you know, focus. I'm just super excited and looking forward to the next five years as, as you know, I want to say thank you to you guys, because I've reported a few times some stories Thanks for coming on. I'm John for your host.
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AWS Executive Summit 2020
>>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to cube three 60 fives coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight. Today we are joined by a cube alum Karthik NurAin. He is Accenture senior managing director and lead Accenture cloud. First, welcome back to the show Karthik. >>Thank you. Thanks for having me here. >>Always a pleasure. So I want to talk to you. You are an industry veteran, you've been in Silicon Valley for decades. Um, I want to hear from your perspective what the impact of the COVID-19 pandemic has been, what are you hearing from clients? What are they struggling with? What are their challenges that they're facing day to day? >>I think, um, COVID-19 is being a eye-opener from, you know, various facets, you know, um, first and foremost, it's a, it's a head, um, situation that everybody's facing, which is not just, uh, highest economic bearings to it. It has enterprise, um, an organization with bedding to it. And most importantly, it's very personal to people, um, because they themselves and their friends, family near and dear ones are going to this challenge, uh, from various different dimension. But putting that aside, when you come to it from an organization enterprise standpoint, it has changed everything well, the behavior of organizations coming together, working in their campuses, working with each other as friends, family, and, uh, um, near and dear colleagues, all of them are operating differently. So that's what big change to get things done in a completely different way, from how they used to get things done. >>Number two, a lot of things that were planned for normal scenarios, like their global supply chain, how they interact with their client customers, how they coordinate with their partners on how that employees contribute to the success of an organization at all changed. And there are no data models that give them a hint of something like this for them to be prepared for this. So we are seeing organizations, um, that have adapted to this reasonably okay, and are, you know, launching to innovate faster in this. And there are organizations that have started with struggling, but are continuing to struggle. And the gap, uh, between the leaders and legs are widening. So this is creating opportunities in a different way for the leaders, um, with a lot of pivot their business, but it's also creating significant challenge for the lag guides, uh, as we defined in our future systems research that we did a year ago, uh, and those organizations are struggling further. So the gap is actually whitening. >>So you've just talked about the widening gap. I've talked about the tremendous uncertainty that so many companies, even the ones who have adapted reasonably well, uh, in this, in this time, talk a little bit about Accenture cloud first and why, why now? >>I think it's a great question. Um, we believe that for many of our clients COVID-19 has turned, uh, cloud from an experimentation aspiration to an origin mandate. What I mean by that is everybody has been doing something on the other end cloud. There's no company that says we don't believe in cloud. Uh, our, we don't want to do cloud. It was how much they did in cloud. And they were experimenting. They were doing the new things in cloud. Um, but they were operating a lot of their core business outside the cloud or not in the cloud. Those organizations have struggled to operate in this new normal, in a remote fashion as with us, uh, that ability to pivot to all the changes the pandemic has brought to them. But on the other hand, the organizations that had a solid foundation in cloud were able to collect faster and not actually gone into the stage of innovating faster and driving a new behavior in the market, new behavior within their organization. >>So we are seeing that spend to make is actually fast-forwarded something that we always believed was going to happen. This, uh, uh, moving to cloud over the next decade is fast, forwarded it to, uh, happen in the next three to five years. And it's created this moment where it's a once in an era, really replatforming of businesses in the cloud that we are going to see. And we see this moment as a cloud first moment where organizations will use cloud as the, the canvas and the foundation with which they're going to reimagine their business after they were born in the cloud. Uh, and this requires a whole new strategy. Uh, and as Accenture, we are getting a lot in cloud, but we thought that this is the moment where we bring all of that capabilities together because we need a strategy for addressing, moving to cloud are embracing cloud in a holistic fashion. And that's what Accenture cloud first brings together a holistic strategy, a team that's 70,000 plus people that's coming together with rich cloud skills, but investing to tie in all the various capabilities of cloud to Delaware, that holistic strategy to our clients. So I want you to >>Delve into a little bit more about what this strategy actually entails. I mean, it's clearly about embracing change and being willing to experiment and, and having capabilities to innovate. Can you tell us a little bit more about what this strategy entails? >>Yeah. The reason why we say that there's a need for the strategy is, like I said, COVID is not new. There's almost every customer client is doing something with the cloud, but all of them have taken different approaches to cloud and different boundaries to cloud. Some organizations say, I just need to consolidate my multiple data centers to a small data center footprint and move the nest to cloud. Certain other organizations say that well, I'm going to move certain workloads to cloud. Certain other organizations said, well, I'm going to build this Greenfield application or workload in cloud. Certain other said, um, I'm going to use the power of AI ML in the cloud to analyze my data and drive insights. But a cloud first strategy is all of this tied with the corporate strategy of the organization with an industry specific cloud journey to say, if in this current industry, if I were to be reborn in the cloud, would I do it in the exact same passion that I did in the past, which means that the products and services that they offer need to be the matching, how they interact with that customers and partners need to be revisited, how they bird and operate their IP systems need to be the, imagine how they unearthed the data from all the systems under which they attract need to be liberated so that you could drive insights of cloud. >>First strategy. Hans is a corporate wide strategy, and it's a C-suite responsibility. It doesn't take the ownership away from the CIO or CIO, but the CIO is, and CDI was felt that it was just their problem and they were to solve it. And everyone as being a customer, now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's agenda, where probably the CDI is the instrument to execute that that's a holistic cloud-first strategy >>And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, as you were saying, this idea of being reborn in the cloud. So now how do I think about things? How do I communicate? How do I collaborate? How do I get done? What I need to get done. Talk a little bit about how this has changed, the way you support your clients and how Accenture cloud first is changing your approach to cloud services. >>Wonderful. Um, you know, I did not color one very important aspect in my previous question, but that's exactly what you just asked me now, which is to do all of this. I talked about all of the vehicles, uh, an organization or an enterprise is going to go to, but the good part is they have one constant. And what is that? That is their employees, uh, because you do, the employees are able to embrace this change. If they are able to, uh, change them, says, pivot them says retool and train themselves to be able to operate in this new cloud. First one, the ability to reimagine every function of the business would be happening at speed. And cloud first approach is to do all of this at speed, because innovation is deadly proposed there, do the rate of probability on experimentation. You need to experiment a lot for any kind of experimentation. >>There's a probability of success. Organizations need to have an ability and a mechanism for them to be able to innovate faster for which they need to experiment a lot. The more the experiment and the lower cost at which they experiment is going to help them experiment a lot and experiment demic speed, fail fast, succeed more. And hence, they're going to be able to operate this at speed. So the cloud-first mindset is all about speed. I'm helping the clients fast track that innovation journey, and this is going to happen. Like I said, across the enterprise and every function across every department, I'm the agent of this change is going to be the employee's weapon, race, this change through new skills and new grueling and new mindset that they need to adapt to. >>So Karthik what you're describing it, it sounds so exciting. And yet for a pandemic wary workforce, that's been working remotely that may be dealing with uncertainty if for their kid's school and for so many other aspects of their life, it sounds hard. So how are you helping your clients, employees get onboard with this? And because the change management is, is often the hardest part. >>Yeah, I think it's, again, a great question. A bottle has only so much capacity. Something got to come off for something else to go in. That's what you're saying is absolutely right. And that is again, the power of cloud. The reason why cloud is such a fundamental breakthrough technology and capability for us to succeed in this era, because it helps in various forms. What we talked so far is the power of innovation that could create, but cloud can also simplify the life of the employees in an enterprise. There are several activities and tasks that people do in managing their complex infrastructure, complex ID landscape. They used to do certain jobs and activities in a very difficult, uh, underground about with cloud has simplified. And democratised a lot of these activities. So that things which had to be done in the past, like managing the complexity of the infrastructure, keeping them up all the time, managing the, um, the obsolescence of the capabilities and technologies and infrastructure, all of that could be offloaded to the cloud. >>So that the time that is available for all of these employees can be used to further innovate. Every organization is good to spend almost the same amount of money, but rather than spending activities, by looking at the rear view mirror on keeping the lights on, they're going to spend more money, more time, more energy, and spend their skills on things that are going to add value to their organization. Because you, every innovation that an enterprise can give to their end customer need not come from that enterprise. The word of platform economy is about democratising innovation. And the power of cloud is to get all of these capabilities from outside the four walls of the enterprise, >>It will add value to the organization, but I would imagine also add value to that employee's life because that employee, the employee will be more engaged in his or her job and therefore bring more excitement and energy into her, his or her day-to-day activities too. >>Absolutely. Absolutely. And this is, this is a normal evolution we would have seen everybody would have seen in their lives, that they keep moving up the value chain of what activities that, uh, gets performed buying by those individuals. And there's this, um, you know, no more true than how the United States, uh, as an economy has operated where, um, this is the power of a powerhouse of innovation, where the work that's done inside the country keeps moving up to that. You change. And, um, us leverages the global economy for a lot of things that is required to power the United States and that global economic, uh, phenomenon is very proof for an enterprise as well. There are things that an enterprise needs to do them soon. There are things an employee needs to do themselves. Um, but there are things that they could leverage from the external innovation and the power of innovation that is coming from technologies like cloud. >>So at Accenture, you have long, long, deep Stan, sorry, you have deep and long standing relationships with many cloud service providers, including AWS. How does the Accenture cloud first strategy, how does it affect your relationships with those providers? >>Yeah, we have great relationships with cloud providers like AWS. And in fact, in the cloud world, it was one of the first, um, capability that we started about years ago, uh, when we started developing these capabilities. But five years ago, we hit a very important milestone where the two organizations came together and said that we are forging a pharma partnership with joint investments to build this partnership. And we named that as a Accenture, AWS business group ABG, uh, where we co-invest and brought skills together and develop solutions. And we will continue to do that. And through that investment, we've also made several acquisitions that you would have seen in the recent times, like, uh, an invoice and gecko that we made acquisitions in in Europe. But now we're taking this to the next level. What we are saying is two cloud first and the $3 billion investment that we are bringing in, uh, through cloud first, we are going to make specific investment to create unique joint solution and landing zones foundation, um, cloud packs with which clients can accelerate their innovation or their journey to cloud first. >>And one great example is what we are doing with Takeda, uh, billable, pharmaceutical giant, um, between we've signed a five-year partnership. And it was out in the media just a month ago or so, where we are, the two organizations are coming together. We have created a partnership as a power of three partnership where the three organizations are jointly hoarding hats and taking responsibility for the innovation and the leadership position that Decatur wants to get to with this. We are going to simplify their operating model and organization by providing it flexibility. We're going to provide a lot more insights. Tequila has a 230 year old organization. Imagine the amount of trapped data and intelligence that is there. How about bringing all of that together with the power of AWS and Accenture and Takeda to drive more customer insights, um, come up with breakthrough, uh, R and D uh, accelerate clinical trials and improve the patient experience using AI ML and edge technologies. So all of these things that we will do through this partnership with joint investment from Accenture cloud first, as well as partner like AWS, so that Takeda can realize their gain. And, uh, they're seeing you actually made a statement that five years from now, every ticket an employee will have an AI assistant. That's going to make that beginner employee move up the value chain on how they contribute and add value to the future of tequila with the AI assistant, making them even more equipped and smarter than what they could be otherwise. >>So, one last question to close this out here. What is your future vision for, for Accenture cloud first? What are we going to be talking about at next year's Accenture executive summit? Yeah, the future >>Is going to be, um, evolving, but the part that is exciting to me, and this is, uh, uh, a fundamental belief that we are entering a new era of industrial revolution from industry first, second, and third industry. The third happened probably 20 years ago with the advent of Silicon and computers and all of that stuff that happened here in the Silicon Valley. I think the fourth industrial revolution is going to be in the cross section of, uh, physical, digital and biological boundaries. And there's a great article, um, in what economic forum that, that people, uh, your audience can Google and read about it. Uh, but the reason why this is very, very important is we are seeing a disturbing phenomenon that over the last 10 years, they are seeing a Blackwing of the, um, labor productivity and innovation, which has dropped to about 2.1%. When you see that kind of phenomenon over that longer period of time, there has to be breakthrough innovation that needs to happen to come out of this barrier and get to the next base camp, as I would call it to further this productivity, um, lack that we are seeing, and that is going to happen in the intersection of the physical, digital and biological boundaries. >>And I think cloud is going to be the connective tissue between all of these three, to be able to provide that where it's the edge, especially is going to come closer to the human lives. It's going to come from cloud pick totally in your mind, you can think about cloud as central, either in a private cloud, in a data center or in a public cloud, you know, everywhere. But when you think about edge, it's going to be far reaching and coming close to where we live and maybe work and very, um, get entertained and so on and so forth. And there's going to be, uh, intervention in a positive way in the field of medicine, in the field of entertainment, in the field of, um, manufacturing in the field of, um, uh, you know, mobility. When I say mobility, human mobility, people, transportation, and so on and so forth with all of this stuff, cloud is going to be the connective tissue and the vision of cloud first is going to be, uh, you know, blowing through this big change that is going to happen. And the evolution that is going to happen where, you know, the human grace of mankind, um, our person kind of being very gender neutral in today's world. Um, go first needs to be that beacon of, uh, creating the next generation vision for enterprises to take advantage of that kind of an exciting future. And that's why it, Accenture. We say, let there be change as our, as a purpose. >>I genuinely believe that cloud first is going to be in the forefront of that change agenda, both for Accenture as well as for the rest of the world. Excellent. Let there be change, indeed. Thank you so much for joining us Karthik. A pleasure I'm Rebecca night's stay tuned for more of Q3 60 fives coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS >>Welcome everyone to the Q virtual and our coverage of the Accenture executive summit, which is part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the green, the cloud and joining me is Kishor Dirk. He is Accenture senior managing director cloud first global services lead. Thank you so much for coming on the show. Kishor nice to meet you. So I want to start by asking you what it is that we mean when we say green cloud, we know that sustainability is a business imperative. So many organizations around the world are committing to responsible innovation, lowering carbon emissions, but what's this, what is it? What does it mean when they talk about cloud from a sustainability perspective? I think it's about responsible innovation being cloud is a cloud first approach that has profits and benefit the clients by helping reduce carbon emissions. >>Think about it this way. You have a large number of data centers. Each of these data centers are increasing by 14% every year. And this double digit growth. What you're seeing is these data centers and the consumption is nearly coolant to the kind of them should have a country like Spain. So the magnitude of the problem that is out there and how do we pursue a green approach. If you look at this, our Accenture analysis, in terms of the migration to public cloud, we've seen that we can reduce that by 59 million tons of CO2 per year with just the 5.9% reduction in total ID emissions and equates this to 22 million cars off the road. And the magnitude of reduction can go a long way in meeting climate change commitments, particularly for data sensitive. >>Wow, that's incredible. What the numbers that you're putting forward are, are absolutely mind blowing. So how does it work? Is it a simple cloud migration? So, you know, when companies begin their cloud journey and then they confront, uh, with them a lot of questions, the decision to make, uh, this particular, uh, element sustainable in the solution and benefits they drive and they have to make wise choices, and then they will be unprecedented level of innovation leading to both a greener planet, as well as, uh, a greener balance sheet, I would say, uh, so effectively it's all about ambition data, the ambition, greater the reduction in carbon emissions. So from a cloud migration perspective, we look at it as a, as a simple solution with approaches and sustainability benefits, uh, that vary based on things it's about selecting the right cloud provider, a very carbon thoughtful provider and the first step towards a sustainable cloud journey. >>And here we're looking at cloud operators, obviously they have different corporate commitments towards sustainability, and that determines how they plan, how they build, uh, their, uh, uh, the data centers, how they are consumed and assumptions that operate there and how they, or they retire their data centers. Then, uh, the next element that you want to do is how do you build it ambition, you know, for some of the companies, uh, and average on-prem, uh, drives about 65% energy reduction and the carbon emissions and reduction number was 84%, which is kind of good, I would say. But then if you could go up to 98% by configuring applications to the cloud, that is significant benefit for, uh, for the board. And obviously it's a, a greener cloud that we're talking about. And then the question is, how far can you go? And, uh, you know, the, obviously the companies have to unlock greater financial societal environmental benefits, and Accenture has this cloud based circular operations and sustainable products and services that we bring into play. So it's a, it's a very thoughtful, broader approach that w bringing in, in terms of, uh, just a simple concept of cloud migration, >>We know that in the COVID era, shifting to the cloud has really become a business imperative. How is Accenture working with its clients at a time when all of this movement has been accelerated? How do you partner and what is your approach in terms of helping them with their migration? >>Yeah, I mean, let, let me talk a little bit about the pandemic and the crisis that is there today. And if you really look at that in terms of how we partnered with a lot of our clients in terms of the cloud first approach, I'll give you a couple of examples. We worked with rolls Royce, McLaren, DHL, and others, as part of the ventilator challenge consortium, again, to, uh, coordinate production of medical ventilator surgically needed for the UK health service. Many of these farms I've taken similar initiatives in, in terms of, uh, you know, from a few manufacturers hand sanitizers and to hand sanitizers, and again, leading passionate labels, making PPE, and again, at the UN general assembly, we launched the end-to-end integration guide that helps company essentially to have a sustainable development goals. And that's how we have parking at a very large scale. >>Uh, and, and if you really look at how we work with our clients and what is Accenture's role there, uh, you know, from, in terms of our clients, you know, there are multiple steps that we look at. One is about, uh, planning, building, deploying, and managing an optimal green cloud solution. And Accenture has this concept of, uh, helping clients with a platform to kind of achieve that goal. And here we are having, we are having a platform or a mine app, which has a module called BGR advisor. And this is a capability that helps you provide optimal green cloud, uh, you know, a business case, and obviously a blueprint for each of our clients and right from the start in terms of how do we complete cloud migration recommendation to an improved solution, accurate accuracy to obviously bringing in the end to end perspective, uh, you know, with this green card advisor capability, we're helping our clients capture what we call as a carbon footprint for existing data centers and provide, uh, I would say the current cloud CO2 emission score that, you know, obviously helps them, uh, with carbon credits that can further that green agenda. >>So essentially this is about recommending a green index score, reducing carbon footprint for migration migrating for green cloud. And if we look at how Accenture itself is practicing what we preach, 95% of our applications are in the cloud. And this migration has helped us, uh, to lead to about $14.5 million in benefit. And in the third year and another 3 million analytics costs that are saved through right-sizing a service consumption. So it's a very broad umbrella and a footprint in terms of how we engage societaly with the UN or our clients. And what is it that we exactly bring to our clients in solving a specific problem? >>Accenture isn't is walking the walk, as you say yes. >>So that's that instead of it, we practice what we preach, and that is something that we take it to heart. We want to have a responsible business and we want to practice it. And we want to advise our clients around that >>You are your own use case. And so they can, they know they can take your advice. So talk a little bit about, um, the global, the cooperation that's needed. We know that conquering this pandemic is going to take a coordinated global effort and talk a little bit about the great reset initiative. First of all, what is that? Why don't we, why don't we start there and then we can delve into it a little bit more. >>Okay. So before we get to how we are cooperating, the great reset, uh, initiative is about improving the state of the world. And it's about a group of global stakeholders cooperating to simultaneously manage the direct consequences of their COVID-19 crisis. Uh, and in spirit of this cooperation that we're seeing during COVID-19, uh, which will obviously either to post pandemic, to tackle the world's pressing issues. As I say, uh, we are increasing companies to realize a combined potential of technology and sustainable impact to use enterprise solutions, to address with urgency and scale, and, um, obviously, uh, multiple challenges that are facing our world. One of the ways that you're increasing, uh, companies to reach their readiness cloud with Accenture's cloud core strategy is to build a solid foundation that is resilient and will be able to faster to the current, as well as future times. Now, when you think of cloud as the foundation, uh, that drives the digital transformation, it's about scale speed, streamlining your operations, and obviously reducing costs. >>And as these businesses seize the construct of cloud first, they must remain obviously responsible and trusted. Now think about this, right, as part of our analysis, uh, that profitability can co-exist with responsible and sustainable practices. Let's say that all the data centers, uh, migrated from on-prem to cloud based, we estimate that would reduce carbon emissions globally by 60 million tons per year. Uh, and think about it this way, right? Easier metric would be taking out 22 million cars off the road. Um, the other examples that you've seen, right, in terms of the NHS work that they're doing, uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in based integration. And, uh, the platform rolled out for 1.2 million in interest users, uh, and got 16,000 users that we were able to secure, uh, instant messages, obviously complete audio video calls and host virtual meetings across India. So, uh, this, this work that we did with NHS is something that we have are collaborating with a lot of tools and powering businesses. >>Well, you're vividly describing the business case for sustainability. What do you see as the future of cloud when thinking about it from this lens of sustainability, and also going back to what you were talking about in terms of how you are helping your, your fostering cooperation within these organizations. >>Yeah, that's a very good question. So if you look at today, right, businesses are obviously environmentally aware and they are expanding efforts to decrease power consumption, carbon emissions, and they want to run a sustainable operational efficiency across all elements of their business. And this is an increasing trend, and there is that option of energy efficient infrastructure in the global market. And this trend is the cloud first thinking. And with the right cloud migration that we've been discussing is about unlocking new opportunity, like clean energy foundations enable enabled by cloud based geographic analysis, material, waste reductions, and better data insights. And this is something that, uh, uh, we'll we'll drive, uh, with obviously faster analytics platform that is out there. Now, the sustainability is actually the future of business, which is companies that are historically different, the financial security or agility benefits to cloud. Now sustainability becomes an imperative for them. And I would on expedience Accenture's experience with cloud migrations, we have seen 30 to 40% total cost of ownership savings. And it's driving a greater workload, flexibility, better service, your obligation, and obviously more energy efficient, uh, public clouds that cost we'll see that, that drive a lot of these enterprise own data centers. So in our view, what we are seeing is that this, this, uh, sustainable cloud position helps, uh, helps companies to, uh, drive a lot of the goals in addition to their financial and other goods. >>So what should organizations who are, who are watching this interview and saying, Hey, I need to know more, what, what do you recommend to them? And what, where should they go to get more information on Greenplum? >>No, if you you're, if you are a business leader and you're thinking about which cloud provider is good, or how, how should applications be modernized to meet our day-to-day needs, which cloud driven innovations should be priorities. Uh, you know, that's why Accenture, uh, formed up the cloud first organization and essentially to provide the full stack of cloud services to help our clients become a cloud first business. Um, you know, it's all about excavation, uh, the digital transformation innovating faster, creating differentiated, uh, and sustainable value for our clients. And we're powering it up at 70,000 cloud professionals, $3 billion investment, and, uh, bringing together and services for our clients in terms of cloud solutions. And obviously the ecosystem partnership that we have that we are seeing today, uh, and the assets that help our clients realize their goals. Um, and again, to do reach out to us, uh, we can help them determine obviously, an optimal, sustainable cloud for solution that meets the business needs and being unprecedented levels of innovation. Our experience will be our advantage. And now more than ever, Rebecca, >>Just closing us out here. Do you have any advice for these companies who are navigating a great deal of uncertainty? We, what, what do you think the next 12 to 24 months? What do you think that should be on the minds of CEOs as they go through? >>So, as CEO's are thinking about rapidly leveraging cloud, migrating to cloud, uh, one of the elements that we want them to be thoughtful about is can they do that, uh, with unprecedent level of innovation, but also build a greener planet and a greener balance sheet, if we can achieve this balance and kind of, uh, have a, have a world which is greener, I think the world will win. And we all along with Accenture clients will win. That's what I would say, uh, >>Optimistic outlook. And I will take it. Thank you so much. Kishor for coming on the show >>That was >>Accenture's Kishor Dirk, I'm Rebecca Knight stay tuned for more of the cube virtuals coverage of the Accenture executive summit >>Around the globe. >>It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtual and our coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the power of three. And what happens when you bring together the scientific know-how of a global bias biopharmaceutical powerhouse in Takeda, a leading cloud services provider in AWS, and Accenture's ability to innovate, execute, and deliver innovation. Joining me to talk about these things. We have Aaron, sorry, Arjun, baby. He is the senior managing director and chairman of Accenture's diamond leadership council. Welcome Arjun Karl hick. He is the chief digital and information officer at Takeda. >>What is your bigger, thank you, Rebecca >>And Brian bowhead, global director, and head of the Accenture AWS business group at Amazon web services. Thanks so much for coming on. Thank you. So, as I said, we're talking today about this relationship between, uh, your three organizations. Carl, I want to talk with you. I know you're at the beginning of your cloud journey. What was the compelling reason? What, what, why, why move to the cloud and why now? >>Yeah, no, thank you for the question. So, you know, as a biopharmaceutical leader, we're committed to bringing better health and a brighter future to our patients. We're doing that by translating science into some really innovative and life transporting therapies, but throughout, you know, we believe that there's a responsible use of technology, of data and of innovation. And those three ingredients are really key to helping us deliver on that promise. And so, you know, while I think, uh, I'll call it, this cloud journey is already always been a part of our strategy. Um, and we've made some pretty steady progress over the last years with a number of I'll call it diverse approaches to the digital and AI. We just weren't seeing the impact at scale that we wanted to see. Um, and I think that, you know, there's a, there's a need ultimately to, you know, accelerate and, uh, broaden that shift. >>And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. One of those has been certainly a number of the large acquisitions we've made Shire, uh, being the most pressing example, uh, but also the global pandemic, both of those highlight the need for us to move faster, um, at the speed of cloud, ultimately. Uh, and so we started thinking outside of the box because it was taking us too long and we decided to leverage this strategic partner model. Uh, and it's giving us a chance to think about our challenges very differently. We call this the power of three, uh, and ultimately our focus is singularly on our patients. I mean, they're waiting for us. We need to get there faster. It can take years. And so I think that there is a focus on innovation, um, at a rapid speed, so we can move ultimately from treating conditions to keeping people healthy. >>So as you are embarking on this journey, what are some of the insights you want to share about, about what you're seeing so far? >>Yeah, no, it's a great question. So, I mean, look, maybe right before I highlight some of the key insights, uh, I would say that, you know, with cloud now as the, as the launchpad for innovation, you know, our vision all along has been that in less than 10 years, we want every single to kid, uh, associate we're employed to be empowered by an AI assistant. And I think that, you know, that's going to help us make faster, better decisions. That'll help us, uh, fundamentally deliver transformative therapies and better experiences to, to that ecosystem, to our patients, to physicians, to payers, et cetera, much faster than we previously thought possible. Um, and I think that technologies like cloud and edge computing together with a very powerful I'll call it data fabric is going to help us to create this, this real-time, uh, I'll call it the digital ecosystem. >>The data has to flow ultimately seamlessly between our patients and providers or partners or researchers, et cetera. Uh, and so we've been thinking about this, uh, I'll call it legal, hold up, sort of this pyramid, um, that helps us describe our vision. Uh, and a lot of it has to do with ultimately modernizing the foundation, modernizing and rearchitecting, the platforms that drive the company, uh, heightening our focus on data, which means that there's an accelerated shift towards enterprise data platforms and digital products. And then ultimately, uh, uh, P you know, really an engine for innovation sitting at the very top. Um, and so I think with that, you know, there's a few different, uh, I'll call it insights that, you know, are quickly kind of come zooming into focus. I would say one is this need to collaborate very differently. Um, you know, not only internally, but you know, how do we define ultimately, and build a connected digital ecosystem with the right partners and technologies externally? >>I think the second, uh, component that maybe people don't think as much about, but, you know, I find critically important is for us to find ways of really transforming our culture. We have to unlock talent and shift the culture certainly as a large biopharmaceutical very differently. And then lastly, you've touched on it already, which is, you know, innovation at the speed of cloud. How do we re-imagine that, you know, how do ideas go from getting tested and months to kind of getting tested in days? You know, how do we collaborate very differently? Uh, and so I think those are three, uh, perhaps of the larger I'll call it, uh, insights that, you know, the three of us are spending a lot of time thinking about right now. >>So Arjun, I want to bring you into this conversation a little bit. Let's, let's delve into those a bit. Talk first about the collaboration, uh, that Carl was referencing there. How, how have you seen that it is enabling, uh, colleagues and teams to communicate differently and interact in new and different ways? Uh, both internally and externally, as Carl said, >>No, th thank you for that. And, um, I've got to give call a lot of credit, because as we started to think about this journey, it was clear, it was a bold ambition. It was, uh, something that, you know, we had all to do differently. And so the, the concept of the power of three that Carl has constructed has become a label for us as a way to think about what are we going to do to collectively drive this journey forward. And to me, the unique ways of collaboration means three things. The first one is that, um, what is expected is that the three parties are going to come together and it's more than just the sum of our resources. And by that, I mean that we have to bring all of ourselves, all of our collective capabilities, as an example, Amazon has amazing supply chain capabilities. >>They're one of the best at supply chain. So in addition to resources, when we have supply chain innovations, uh, that's something that they're bringing in addition to just, uh, talent and assets, similarly for Accenture, right? We do a lot, uh, in the talent space. So how do we bring our thinking as to how we apply best practices for talent to this partnership? So, um, as we think about this, so that's, that's the first one, the second one is about shared success very early on in this partnership, we started to build some foundations and actually develop seven principles that all of us would look at as the basis for this success shared success model. And we continue to hold that sort of in the forefront, as we think about this collaboration. And maybe the third thing I would say is this one team mindset. So whether it's the three of our CEOs that get together every couple of months to think about, uh, this partnership, or it is the governance model that Carl has put together, which has all three parties in the governance and every level of leadership, we always think about this as a collective group, so that we can keep that front and center. >>And what I think ultimately has enabled us to do is it allowed us to move at speed, be more flexible. And ultimately all we're looking at the target the same way, the North side, the same way. >>Brian, what about you? What have you observed and what are you thinking about in terms of how this is helping teams collaborate differently? >>Yeah, absolutely. And RJ made some, some great points there. And I think if you really think about what he's talking about, it's that, that diversity of talent, diversity of skill and viewpoint and even culture, right? And so we see that in the power of three. And then I think if we drill down into what we see at Takeda, and frankly, Takeda was, was really, I think, pretty visionary and on their way here, right. And taking this kind of cross-functional approach and applying it to how they operate day to day. So moving from a more functional view of the world to more of a product oriented view of the world, right? So when you think about we're going to be organized around a product or a service or a capability that we're going to provide to our customers or our patients or donors in this case, it implies a different structure, although altogether, and a different way of thinking, right? >>Because now you've got technical people and business experts and marketing experts, all working together in this is sort of cross collaboration. And what's great about that is it's really the only way to succeed with cloud, right? Because the old ways of thinking where you've got application people and infrastructure, people in business, people is suboptimal, right? Because we can all access this tool was, and these capabilities and the best way to do that, isn't across kind of a cross collaborative way. And so this is product oriented mindset. It's a keto was already on. I think it's allowed us to move faster in those areas. >>Carl, I want to go back to this idea of unlocking talent and culture. And this is something that both Brian and Arjun have talked about too. People are, are an essential part of their, at the heart of your organization. How will their experience of work change and how are you helping re-imagine and reinforce a strong organizational culture, particularly at this time when so many people are working remotely. >>Yeah. It's a great question. And it's something that, you know, I think we all have to think a lot about, I mean, I think, um, you know, driving this, this call it, this, this digital and data kind of capability building, uh, takes a lot of, a lot of thinking. So, I mean, there's a few different elements in terms of how we're tackling this one is we're recognizing, and it's not just for the technology organization or for those actors that, that we're innovating with, but it's really across all of the Cato where we're working through ways of raising what I'll call the overall digital leaders literacy of the organization, you know, what are the, you know, what are the skills that are needed almost at a baseline level, even for a global bio-pharmaceutical company and how do we deploy, I'll call it those learning resources very broadly. >>And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are very specialized skills that are needed. Uh, my organization is one of those. And so, you know, we're fostering ways in which, you know, we're very kind of quickly kind of creating, uh, avenues excitement for, for associates in that space. So one example specifically, as we use, you know, during these very much sort of remote, uh, sort of days, we, we use what we call global it days, and we set a day aside every single month and this last Friday, um, you know, we, we create during that time, it's time for personal development. Um, and we provide active seminars and training on things like, you know, robotic process automation, data analytics cloud, uh, in this last month we've been doing this for months and months now, but in his last month, more than 50% of my organization participated, and there's this huge positive shift, both in terms of access and excitement about really harnessing those new skills and being able to apply them. >>Uh, and so I think that that's, you know, one, one element that, uh, can be considered. And then thirdly, um, of course, every organization to work on, how do you prioritize talent, acquisition and management and competencies that you can't rescale? I mean, there are just some new capabilities that we don't have. And so there's a large focus that I have with our executive team and our CEO and thinking through those critical roles that we need to activate in order to kind of, to, to build on this, uh, this business led cloud transformation. And lastly, probably the hardest one, but the one that I'm most jazzed about is really this focus on changing the mindsets and behaviors. Um, and I think there, you know, this is where the power of three is, is really, uh, kind of coming together nicely. I mean, we're working on things like, you know, how do we create this patient obsessed curiosity, um, and really kind of unlock innovation with a real, kind of a growth mindset. >>Uh, and the level of curiosity that's needed, not to just continue to do the same things, but to really challenge the status quo. So that's one big area of focus we're having the agility to act just faster. I mean, to worry less, I guess I would say about kind of the standard chain of command, but how do you make more speedy, more courageous decisions? And this is places where we can emulate the way that a partner like AWS works, or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently to a number of partnerships that we can build. So we can break down some of these barriers and use these networks, um, whether it's within our own internal ecosystem or externally to help, to create value faster. So a lot of energy around ways of working and we'll have to check back in, but I mean, we're early in on this mindset and behavioral shift, um, but a lot of good early momentum. >>Carl you've given me a good segue to talk to Brian about innovation, because you said a lot of the things that I was the customer obsession and this idea of innovating much more quickly. Obviously now the world has its eyes on drug development, and we've all learned a lot about it, uh, in the past few months and accelerating drug development is all, uh, is of great interest to all of us. Brian, how does a transformation like this help a company's, uh, ability to become more agile and more innovative and at a quicker speed to, >>Yeah, no, absolutely. And I think some of the things that Carl talked about just now are critical to that, right? I think where sometimes folks fall short is they think, you know, we're going to roll out the technology and the technology is going to be the silver bullet where we're, in fact it is the culture. It is, is the talent. And it's the focus on that. That's going to be, you know, the determinant of success. And I will say, you know, in this power of three arrangement and Carl talked a little bit about the pyramid, um, talent and culture and that change, and the kind of thinking about that has been a first-class citizen since the very beginning, right. That absolutely is critical for, for being there. Um, and, and so that's been, that's been key. And so we think about innovation at Amazon and AWS, and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, right? >>So kind of obsessive about builders. Um, and, and we meet what we mean by that is we at Amazon, we hire for builders, we cultivate builders and we like to talk to our customers about it as well. And it also implies a different mindset, right? When you're a builder, you have that, that curiosity, you have that ownership, you have that stake in whatever I'm creating, I'm going to be a co-owner of this product or this service, right. Getting back to that kind of product oriented mindset. And it's not just the technical people or the it people who are builders. It is also the business people as, as Carl talked about. Right. So when we start thinking about, um, innovation again, where we see folks kind of get into a little bit of a innovation pilot paralysis, is that you can focus on the technology, but if you're not focusing on the talent and the culture and the processes and the mechanisms, you're going to be putting out technology, but you're not going to have an organization that's ready to take it and scale it and accelerate it. >>Right. And so that's, that's been absolutely critical. So just a couple of things we've been doing with, with Takeda and Decatur has really been leading the way is, think about a mechanism and a process. And it's really been working backward from the customer, right? In this case, again, the patient and the donor. And that was an easy one because the key value of Decatur is to be a patient focused bio-pharmaceutical right. So that was embedded in their DNA. So that working back from that, that patient, that donor was a key part of that process. And that's really deep in our DNA as well. And Accenture's, and so we were able to bring that together. The other one is, is, is getting used to experimenting and even perhaps failing, right. And being able to iterate and fail fast and experiment and understanding that, you know, some decisions, what we call it at Amazon or two-way doors, meaning you can go through that door, not like what you see and turn around and go back. And cloud really helps there because the costs of experimenting and the cost of failure is so much lower than it's ever been. You can do it much faster and the implications are so much less. So just a couple of things that we've been really driving, uh, with the cadence around innovation, that's been really critical. Carl, where are you already seeing signs of success? >>Yeah, no, it's a great question. And so we chose, you know, uh, with our focus on innovation to try to unleash maybe the power of data digital in, uh, in focusing on what I call sort of a Maven. And so we chose our, our, our plasma derived therapy business, um, and you know, the plasma-derived therapy business unit, it develops critical life-saving therapies for patients with rare and complex diseases. Um, but what we're doing is by bringing kind of our energy together, we're focusing on creating, I'll call it state of the art digitally connected donation centers. And we're really modernizing, you know, the, the, the donor experience right now, we're trying to, uh, improve also I'll call it the overall plasma collection process. And so we've, uh, selected a number of alcohol at a very high speed pilots that we're working through right now, specifically in this, in this area. And we're seeing >>Really great results already. Um, and so that's, that's one specific area of focus are Jen, I want you to close this out here. Any ideas, any best practices advice you would have for other pharmaceutical companies that are, that are at the early stage of their cloud journey? Yes. Sorry. Arjun. >>Yeah, no, I was breaking up a bit. No, I think they, um, the key is what what's sort of been great for me to see is that when people think about cloud, you know, you always think about infrastructure technology. The reality is that the cloud is really the true enabler for innovation and innovating at scale. And, and if you think about that, right, in all the components that you need, uh, ultimately that's where the value is for the company, right? Because yes, you're going to get some cost synergies and that's great, but the true value is in how do we transform the organization in the case of the Qaeda and the life sciences clients, right. We're trying to take a 14 year process of research and development that takes billions of dollars and compress that right. Tremendous amounts of innovation opportunity. You think about the commercial aspect, lots of innovation can come there. The plasma derived therapy is a great example of how we're going to really innovate to change the trajectory of that business. So I think innovation is at the heart of what most organizations need to do. And the formula, the cocktail that Takeda has constructed with this Fuji program really has all the ingredients, um, that are required for that success. >>Great. Well, thank you so much. Arjun, Brian and Carl was really an enlightening conversation. >>Thank you. Yeah, it's been fun. Thanks Rebecca. >>And thank you for tuning into the cube. Virtual is coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of Accenture executive summit here at AWS reinvent. I'm your host Rebecca Knight for this segment? We have two guests. First. We have Helen Davis. She is the senior director of cloud platform services, assistant director for it and digital for the West Midlands police. Thanks so much for coming on the show, Helen, and we also have Matthew lb. He is Accenture health and public service associate director and West Midlands police account lead. Thanks so much for coming on the show. Matthew, thank you for joining us. So we are going to be talking about delivering data-driven insights to the West Midlands police force. Helen, I want to start with >>You. Can you tell us a little bit about the West Midlands police force? How big is the force and also what were some of the challenges that you were grappling with prior to this initiative? >>Yeah, certainly. So Westerners police is the second largest police force in the UK, outside of the metropolitan police in London. Um, we have an excessive, um, 11,000 people work at Westman ins police serving communities, um, through, across the Midlands region. So geographically, we're quite a big area as well, as well as, um, being population, um, density, having that as a, at a high level. Um, so the reason we sort of embarked on the data-driven insights platform and it, which was a huge change for us was for a number of reasons. Um, namely we had a lot of disparate data, um, which was spread across a range of legacy systems that were many, many years old, um, with some duplication of what was being captured and no single view for offices or, um, support staff. Um, some of the access was limited. You have to be in a, in an actual police building on a desktop computer to access it. Um, other information could only reach the offices on the front line, through a telephone call back to one of our enabling services where they would do a manual checkup, um, look at the information, then call the offices back, um, and tell them what they needed to know. So it was a very long laborious, um, process and not very efficient. Um, and we certainly weren't exploiting the data that we had in a very productive way. >>So it sounds like as you're describing, and I'm old clunky system that needed a technological, uh, reimagination. So what was the main motivation for, for doing, for making this shift? >>It was really, um, about making us more efficient and more effective in how we do how we do business. So, um, you know, certainly as a, as an it leader and some of my operational colleagues, we recognize the benefits, um, that data analytics could bring in, uh, in a policing environment, not something that was, um, really done in the UK at the time. You know, we have a lot of data, so we're very data rich and the information that we have, but we needed to turn it into information that was actionable. So that's where we started looking for, um, technology partners and suppliers to help us and sort of help us really with what's the art of the possible, you know, this hasn't been done before. So what could we do in this space? That's appropriate, >>Helen. I love that idea. What is the art of the possible, can you tell us a little bit about why you chose AWS? >>I think really, you know, as with all things and when we're procuring a partner in the public sector that, you know, there are many rules and regulations quite rightly as you would expect that to be because we're spending public money. So we have to be very, very careful and, um, it's, it's a long process and we have to be open to public scrutiny. So, um, we sort of look to everything, everything that was available as part of that process, but we recognize the benefits that Clyde would provide in this space because, you know, we're like moving to a cloud environment. We would literally be replacing something that was legacy with something that was a bit more modern. Um, that's not what we wanted to do. Our ambition was far greater than that. So I think, um, in terms of AWS, really, it was around scalability, interoperability, you know, just us things like the disaster recovery service, the fact that we can scale up and down quickly, we call it dialing up and dialing back. Um, you know, it's it's page go. So it just sort of ticked all the boxes for us. And then we went through the full procurement process, fortunately, um, it came out on top for us. So we were, we were able to move forward, but it just sort of had everything that we were looking for in that space. >>Matthew, I want to bring you into the conversation a little bit here. How are you working with a wet with the West Midlands police, sorry. And helping them implement this cloud-first >>Yeah, so I guess, um, by January the West Midlands police started, um, favorite five years ago now. So, um, we set up a partnership with the fools. I wanted to operate in a way that was very different to a traditional supplier relationship. Um, secretary that the data difference insights program is, is one of many that we've been working with last on, um, over the last five years, um, as having said already, um, cloud gave a number of, uh, advantages certainly from a big data perspective and things that, that enabled us today. Um, I'm from an Accenture perspective that allowed us to bring in a number of the different teams that we have say, cloud teams, security teams, um, and drafted from an insurance perspective, as well as the more traditional services that people would associate with the country. >>I mean, so much of this is about embracing comprehensive change to experiment and innovate and try different things. Matthew, how, how do you help, uh, an entity like West Midlands police think differently when they are, there are these ways of doing things that people are used to, how do you help them think about what is the art of the possible, as Helen said, >>There's a few things to that enable those being critical is trying to co-create solutions together. Yeah. There's no point just turning up with, um, what we think is the right answer, try and say, um, collectively work three, um, the issues that the fullest is seeing and the outcomes they're looking to achieve rather than simply focusing on a long list of requirements, I think was critical and then being really open to working together to create the right solution. Um, rather than just, you know, trying to pick something off the shelf that maybe doesn't fit the forces requirements in the way that it should too, >>Right. It's not always a one size fits all. >>Obviously, you know, today what we believe is critical is making sure that we're creating something that met the forces needs, um, in terms of the outcomes they're looking to achieve the financial envelopes that were available, um, and how we can deliver those in a, uh, iterative agile way, um, rather than spending years and years, um, working towards an outcome, um, that is gonna update before you even get that. >>So Helen, how, how are things different? What kinds of business functions and processes have been re-imagined in, in light of this change and this shift >>It's, it's actually unrecognizable now, um, in certain areas of the business as it was before. So to give you a little bit of, of context, when we, um, started working with essentially an AWS on the data driven insights program, it was very much around providing, um, what was called locally, a wizzy tool for our intelligence analyst to interrogate data, look at data, you know, decide whether they could do anything predictive with it. And it was very much sort of a back office function to sort of tidy things up for us and make us a bit better in that, in that area or a lot better in that area. And it was rolled out to a number of offices, a small number on the front line. Um, and really it was, um, in line with a mobility strategy that we, hardware officers were getting new smartphones for the first time, um, to do sort of a lot of things on, on, um, policing apps and things like that to again, to avoid them, having to keep driving back to police stations, et cetera. >>And the pilot was so successful. Every officer now has access to this data, um, on their mobile devices. So it literally went from a handful of people in an office somewhere using it to do sort of clever whizzbang things to, um, every officer in the force, being able to access that level of data at their fingertips. Literally. So what they were touched we've done before is if they needed to check and address or check details of an individual, um, just as one example, they would either have to, in many cases, go back to a police station to look it up themselves on a desktop computer. Well, they would have to make a call back to a centralized function and speak to an operator, relay the questions, either, wait for the answer or wait for a call back with the answer when those people are doing the data interrogation manually. >>So the biggest change for us is the self-service nature of the data we now have available. So officers can do it themselves on their phone, wherever they might be. So the efficiency savings from that point of view are immense. And I think just parallel to that is the quality of our, because we had a lot of data, but just because you've got a lot of data and a lot of information doesn't mean it's big data and it's valuable necessarily. Um, so again, it was having the single source of truth as we, as we call it. So you know that when you are completing those safe searches and getting the responses back, that it is the most accurate information we hold. And also you're getting it back within minutes, as opposed to, you know, half an hour, an hour or a drive back to a station. So it's making officers more efficient and it's also making them safer. The more efficient they are, the more time they have to spend out with the public doing what they, you know, we all should be doing, >>Seen that kind of return on investment, because what you were just describing with all the steps that we needed to be taken in prior to this, to verify an address say, and those are precious seconds when someone's life is on the line in, in sort of in the course of everyday police work. >>Absolutely. Yeah, absolutely. It's difficult to put a price on it. It's difficult to quantify. Um, but all the, you know, the minutes here and that certainly add up to a significant amount of efficiency savings, and we've certainly been able to demonstrate the officers are spending less time up police stations as a result or more time out on the front frontline also they're safer because they can get information about what may or may not be and address what may or may not have occurred in an area before very, very quickly without having to wait. >>Thank you. I want to hear your observations of working so closely with this West Midlands police. Have you noticed anything about changes in its culture and its operating model in how police officers interact with one another? Have you seen any changes since this technology change? >>What's unique about the Western new misplaces, the buy-in from the top down, the chief and his exact team and Helen as the leader from an IOT perspective, um, the entire force is bought in. So what is a significant change program? Uh, I'm not trickles three. Um, everyone in the organization, um, change is difficult. Um, and there's a lot of time effort. That's been put into both the technical delivery and the business change and adoption aspects around each of the projects. Um, but you can see the step change that is making in each aspect to the organization, uh, and where that's putting West Midlands police as a leader in, um, technology I'm policing in the UK. And I think globally, >>And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain intransigence in workplaces about this is just the way we've always done things and we're used to this and don't try us to get us. Don't try to get us to do anything new here. It works. How do you get the buy-in that you need to do this kind of digital transformation? >>I think it, it would be wrong to say it was easy. Um, um, we also have to bear in mind that this was one program in a five-year program. So there was a lot of change going on, um, both internally for some of our back office functions, as well as front Tai, uh, frontline offices. So with DDI in particular, I think the stat change occurred when people could see what it could do for them. You know, we had lots of workshops and seminars where we all talk about, you know, big data and it's going to be great and it's data analytics and it's transformational, you know, and quite rightly people that are very busy doing a day job that not necessarily technologists in the main and, you know, are particularly interested quite rightly so in what we are not dealing with the cloud, you know? >>And it was like, yeah, okay. It's one more thing. And then when they started to see on that, on their phones and what teams could do, that's when it started to sell itself. And I think that's when we started to see, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, you know, our help desks in meltdown. Cause everyone's like, well, we call it manage without this anymore. And I think that speaks for itself. So it doesn't happen overnight. It's sort of incremental changes and then that's a step change in attitude. And when they see it working and they see the benefits, they want to use it more. And that's how it's become fundamental to all policing by itself, really, without much selling >>You, Helen just made a compelling case for how to get buy in. Have you discovered any other best practices when you are trying to get everyone on board for this kind of thing? >>We've um, we've used a lot of the traditional techniques, things around comms and engagement. We've also used things like, um, the 30 day challenge and nudge theory around how can we gradually encourage people to use things? Um, I think there's a point where all of this around, how do we just keep it simple and keep it user centric from an end user perspective? I think DDI is a great example of where the, the technology is incredibly complex. The solution itself is, um, you know, extremely large and, um, has been very difficult to, um, get delivered. But at the heart of it is a very simple front end for the user to encourage it and take that complexity away from them. Uh, I think that's been critical through the whole piece of DDR. >>One final word from Helen. I want to hear, where do you go from here? What is the longterm vision? I know that this has made productivity, um, productivity savings equivalent to 154 full-time officers. Uh, what's next, >>I think really it's around, um, exploiting what we've got. Um, I use the phrase quite a lot, dialing it up, which drives my technical architects crazy. But so, because it's apparently not that simple, but, um, you know, we've, we've been through significant change in the last five years and we are still continuing to batch all of those changes into everyday, um, operational policing. But what we need to see is we need to exploit and build on the investments that we've made in terms of data and claims specifically, the next step really is about expanding our pool of data and our functions. Um, so that, you know, we keep getting better and better at this. And the more we do, the more data we have, the more refined we can be, the more precise we are with all of our actions. Um, you know, we're always being expected to, again, look after the public purse and do more for less. >>And I think this is certainly an and our cloud journey and, and cloud first by design, which is where we are now, um, is helping us to be future-proofed. So for us, it's very much an investment. And I see now that we have good at embedded in operational policing for me, this is the start of our journey, not the end. So it's really exciting to see where we can go from here. Exciting times. Indeed. Thank you so much. Lily, Helen and Matthew for joining us. I really appreciate it. Thank you. And you are watching the cube stay tuned for more of the cubes coverage of the AWS reinvent Accenture executive summit. I'm Rebecca Knight from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to the cube virtual coverage of the executive summit at AWS reinvent 2020 virtual. This is the cube virtual. We can't be there in person like we are every year we have to be remote. This executive summit is with special programming supported by Accenture where the cube virtual I'm your host John for a year, we had a great panel here called uncloud first digital transformation from some experts, Stuart driver, the director of it and infrastructure and operates at lion Australia, Douglas Regan, managing director, client account lead at lion for Accenture as a deep Islam associate director application development lead for Centure gentlemen, thanks for coming on the cube virtual that's a mouthful, all that digital, but the bottom line it's cloud transformation. This is a journey that you guys have been on together for over 10 years to be really a digital company. Now, some things have happened in the past year that kind of brings all this together. This is about the next generation organization. So I want to ask Stuart you first, if you can talk about this transformation at lion has undertaken some of the challenges and opportunities and how this year in particular has brought it together because you know, COVID has been the accelerant of digital transformation. Well, if you're 10 years in, I'm sure you're there. You're in the, uh, on that wave right now. Take a minute to explain this transformation journey. >>Yeah, sure. So a number of years back, we, we looked at kind of our infrastructure in our landscape trying to figure out where we >>Wanted to go next. And we were very analog based and stuck in the old it groove of, you know, Capitol reef rash, um, struggling to transform, struggling to get to a digital platform and we needed to change it up so that we could become very different business to the one that we were back then obviously cloud is an accelerant to that. And we had a number of initiatives that needed a platform to build on. And a cloud infrastructure was the way that we started to do that. So we went through a number of transformation programs that we didn't want to do that in the old world. We wanted to do it in a new world. So for us, it was partnering up with a dried organizations that can take you on the journey and, uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, uh, I guess the promise land. >>Um, we're not, not all the way there, but to where we're on the way along. And then when you get to some of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually change pretty quickly, um, provide capacity and, uh, and increase your environments and, you know, do the things that you need to do in a much more dynamic way than we would have been able to previously where we might've been waiting for the hardware vendors, et cetera, to deliver capacity. So for us this year, it's been a pretty strong year from an it perspective and delivering for the business needs >>Before I hit the Douglas. I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, you got to jump on cloud, get in early, you know, a lot of naysayers like, well, wait till to mature a little bit, really, if you got in early and you, you know, paying your dues, if you will taking that medicine with the cloud, you're really kind of peaking at the right time. Is that true? Is that one of the benefits that comes out of this getting in the cloud? Yeah, >>John, this has been an unprecedented year, right. And, um, you know, Australia, we had to live through Bush fires and then we had covert and, and then we actually had to deliver a, um, a project on very nice transformational project, completely remote. And then we also had had some, some cyber challenges, which is public as well. And I don't think if we weren't moved into and enabled through the cloud, we would have been able to achieve that this year. It would have been much different and would have been very difficult to do the backing. We're able to work and partner with Amazon through this year, which is unprecedented and actually come out the other end and we've delivered a brand new digital capability across the entire business. Um, in many, you know, wouldn't have been impossible if we could, I guess, stayed in the old world. The fact that we were moved into the new Naval by the new allowed us to work in this unprecedented year. >>Just quilt. What's your personal view on this? Because I've been saying on the Cuban reporting necessity is the mother of all invention and the word agility has been kicked around as kind of a cliche, Oh, it'd be agile. You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, what does that mean to you? Because there is benefits there for being agile. And >>I mean, I think as Stuart mentioned, right, in a lot of these things we try to do and, you know, typically, you know, hardware and, uh, the last >>To be told and, and, and always on the critical path to be done, we really didn't have that in this case, what we were doing with our projects in our deployments, right. We were able to move quickly able to make decisions in line with the business and really get things going. Right. So you see a lot of times in a traditional world, you have these inhibitors, you have these critical path, it takes weeks and months to get things done as opposed to hours and days, and, and truly allowed us to, we had to, you know, VJ things, move things. And, you know, we were able to do that in this environment with AWS to support and the fact that they can kind of turn things off and on as quickly as we needed. >>Yeah. Cloud-scale is great for speed. So DECA, Gardez get your thoughts on this cloud first mission, you know, it, you know, the dev ops world, they saw this early, that jumping in there, they saw the, the, the agility. Now the theme this year is modern applications with the COVID pandemic pressure, there's real business pressure to make that happen. How did you guys learn to get there fast? And what specifically did you guys do at Accenture and how did it all come together? Can you take us inside kind of how it played out? >>Right. So, yeah, we started off with, as we do in most cases with a much more bigger group, and we worked with lions functional experts and, uh, the lost knowledge that allowed the infrastructure had. Um, we then applied our journey to cloud strategy, which basically revolves around the seminars and, and, uh, you know, the deep three steps from our perspective, uh, assessing the current and bottom and setting up the new cloud environment. And as we go modernizing and, and migrating these applications to the cloud now, you know, one of the key things that, uh, you know, we learned along this journey was that, you know, you can have the best plans, but bottom line that we were dealing with, we often than not have to make changes, uh, what a lot of agility and also work with a lot of collaboration with the, uh, lion team, as well as, uh, uh, AWS. I think the key thing for me was being able to really bring it all together. It's not just, uh, you know, we want to hear it's all of us working together to make this happen. >>What were some of the learnings real quick journey there? >>So I think perspective, the key learnings were that, you know, uh, you know, work, when you look back at, uh, the, the infrastructure that was that we were trying to migrate over to the cloud. A lot of the documentation, et cetera, was not, uh, available. We were having to, uh, figure out a lot of things on the fly. Now that really required us to have, uh, uh, people with deep expertise who could go into those environments and, and work out, uh, you know, the best ways to, to migrate the workloads to the cloud. Uh, I think, you know, the, the biggest thing for me was making sure all the had on that real SMEs across the board globally, that we could leverage across the various technologies, uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment with line. >>Let's do what I got to ask you. How did you address your approach to the cloud and what was your experience? >>Yeah, for me, it's around getting the foundations right. To start with and then building on them. Um, so, you know, you've got to have your, your, your process and you've got to have your, your kind of your infrastructure there and your blueprints ready. Um, AWS do a great job of that, right. Getting the foundations right. And then building upon it, and then, you know, partnering with Accenture allows you to do that very successfully. Um, I think, um, you know, the one thing that was probably surprising to us when we started down this journey and kind of after we got a long way down the track and looking backwards is actually how much you can just turn off. Right? So a lot of stuff that you, uh, you get electric with a legacy in your environment, and when you start to work through it with the types of people that civic just mentioned, you know, the technical expertise working with the business, um, you can really rationalize your environment and, uh, you know, cloud is a good opportunity to do that, to drive that legacy out. >>Um, so you know, a few things there, the other thing is, um, you've got to try and figure out the benefits that you're going to get out of moving here. So there's no point in just taking something that is not delivering a huge amount of value in the traditional world, moving it into the cloud, and guess what is going to deliver the same limited amount of value. So you've got to transform it, and you've got to make sure that you build it for the future and understand exactly what you're trying to gain out of it. So again, you need a strong collaboration. You need a good partners to work with, and you need good engagement from the business as well, because the kind of, uh, you know, digital transformation, cloud transformation, isn't really an it project, I guess, fundamentally it is at the core, but it's a business project that you've got to get the whole business aligned on. You've got to make sure that your investment streams are appropriate and that's, uh, you're able to understand the benefits and the value that say, you're going to drive back towards the business. >>Let's do it. If you don't mind me asking, what was some of the obstacles you encountered or learnings, um, that might different from the expectation we all been there, Hey, you know, we're going to change the world. Here's the sales pitch, here's the outcome. And then obviously things happen, you know, you learn legacy, okay. Let's put some containerization around that cloud native, um, all that rational. You're talking about what are, and you're going to have obstacles. That's how you learn. That's how perfection has developed. How, what obstacles did you come up with and how are they different from your expectations going in? >>Yeah, they're probably no different from other people that have gone down the same journey. If I'm totally honest, the, you know, 70 or 80% of what you do is relatively easy of the known quantity. It's relatively modern architectures and infrastructures, and you can upgrade, migrate, move them into the cloud, whatever it is, rehost, replatform, rearchitect, whatever it is you want to do, it's the other stuff, right? It's the stuff that always gets left behind. And that's the challenge. It's, it's getting that last bit over the line and making sure that you haven't been invested in the future while still carrying all of your legacy costs and complexity within your environment. So, um, to be quite honest, that's probably taken longer and has been more of a challenge than we thought it would be. Um, the other piece I touched on earlier on in terms of what was surprising was actually how much of, uh, your environment is actually not needed anymore. >>When you start to put a critical eye across it and understand, um, uh, ask the tough questions and start to understand exactly what, what it is you're trying to achieve. So if you ask a part of a business, do they still need this application or this service a hundred percent of the time, they will say yes until you start to lay out to them, okay, now I'm going to cost you this to migrate it or this, to run it in the future. And, you know, here's your ongoing costs and, you know, et cetera, et cetera. And then, uh, for a significant amount of those answers, you get a different response when you start to layer on the true value of it. So you start to flush out those hidden costs within the business, and you start to make some critical decisions as a company based on, uh, based on that. So that was a little tougher than we first thought and probably broader than we thought there was more of that than we anticipated, um, which actually results in a much cleaner environment, post post migration, >>You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value Stuart and Siddique. Mainly if you can weigh in on this love to know the percentage of total cloud that you have now, versus when you started, because as you start to uncover whether it's by design for purpose, or you discover opportunity to innovate, like you guys have, I'm sure it kind of, you took on some territory inside Lyon, what percentage of cloud now versus start? >>Yeah. And at the start it was minimal, right. You know, close to zero, right. Single and single digits. Right. It was mainly SAS environments that we had, uh, sitting in clouds when we, uh, when we started, um, Doug mentioned earlier on a really significant transformation project, um, that we've undertaken and recently gone live on a multi-year one. Um, you know, that's all stood up on AWS and is a significant portion of our environment, um, in terms of what we can move to cloud. Uh, we're probably at about 80 or 90% now. And the balance bit is, um, legacy infrastructure that is just going to retire as we go through the cycle rather than migrate to the cloud. Um, so we are significantly cloud-based and, uh, you know, we're reaping the benefits of it in a year, like 2020, and makes you glad that you did all of the hard yards in the previous years when you started that business challenges thrown out as, >>So do you any common reaction still the cloud percentage penetration? >>Sorry, I didn't, I didn't guys don't, but I, I was going to say it was, I think it's like the 80 20 rule, right? We, we, we worked really hard in the, you know, I think 2018, 19 to get any person off, uh, after getting onto the cloud and, or the last year is the 20% that we have been migrating. And Stuart said like a non-athlete that is also, that's going to be the diet. And I think our next big step is going to be obviously, you know, the icing on the cake, which is to decommission all these apps as well. Right. So, you know, to get the real benefits out of, uh, the whole conservation program from a, uh, from a >>Douglas and Stewart, can you guys talk about the decision around the cloud because you guys have had success with AWS, why AWS how's that decision made? Can you guys give some insight into some of those thoughts? >>I can, I can start, start off. I think back when the decision was made and it was, Oh, it was a while back, um, you know, there's some clear advantages of moving relay, Ws, a lot of alignment with some of the significant projects and, uh, the trend, that particular one big transformation project that we've alluded to as well. Um, you know, we needed some, um, some very robust and, um, just future proof and, um, proven technology. And AWS gave that to us. We needed a lot of those blueprints to help us move down the path. We didn't want to reinvent everything. So, um, you know, having a lot of that legwork done for us and an AWS gives you that, right. And particularly when you partner up with, uh, with a company like Accenture as well, you get combinations of the technology and the skills and the knowledge to, to move you forward in that direction. >>So, um, you know, for us, it was a, uh, uh, it was a decision based on, you know, best of breed, um, you know, looking forward and, and trying to predict the future needs and, and, and kind of the environmental that we might need. Um, and, you know, partnering up with organizations that can take you on the journey. Yeah. And just to build on it. So obviously, you know, lion's like an NWS, but, you know, we knew it was a very good choice given that, um, uh, the skills and the capability that we had, as well as the assets and tools we had to get the most out of, um, out of AWS. And obviously our, our CEO globally is just spending, you know, announcement about a huge investment that we're making in cloud. Um, but you know, we've, we've worked very well. AWS, we've done some joint workshops and joint investments, um, some joint POC. So yeah, w we have a very good working relationship, AWS, and I think, um, one incident to reflect upon whether it's cyber it's and again, where we actually jointly, you know, dove in with, um, with Amazon and some of their security experts and our experts. And we're able to actually work through that with mine quite successful. So, um, you know, really good behaviors as an organization, but also really good capabilities. >>Yeah. As you guys, you're essential cloud outcomes, research shown, it's the cycle of innovation with the cloud. That's creating a lot of benefits, knowing what you guys know now, looking back certainly COVID is impacted a lot of people kind of going through the same process, knowing what you guys know now, would you advocate people to jump on this transformation journey? If so, how, and what tweaks they make, which changes, what would you advise? >>Uh, I might take that one to start with. Um, I hate to think where we would have been when, uh, COVID kicked off here in Australia and, you know, we were all sent home, literally were at work on the Friday, and then over the weekend. And then Monday, we were told not to come back into the office and all of a sudden, um, our capacity in terms of remote access and I quadrupled, or more four, five X, what we had on the Friday we needed on the Monday. And we were able to stand that up during the day Monday into Tuesday, because we were cloud-based and, uh, you know, we just spun up your instances and, uh, you know, sort of our licensing, et cetera. And we had all of our people working remotely, um, within, uh, you know, effectively one business day. Um, I know peers of mine in other organizations and industries that are relying on kind of a traditional wise and getting hardware, et cetera, that were weeks and months before they could get there the right hardware to be able to deliver to their user base. >>So, um, you know, one example where you're able to scale and, uh, um, get, uh, get value out of this platform beyond probably what was anticipated at the time you talk about, um, you know, less the, in all of these kinds of things. And you can also think of a few scenarios, but real world ones where you're getting your business back up and running in that period of time is, is just phenomenal. There's other stuff, right? There's these programs that we've rolled out, you do your sizing, um, and in the traditional world, you would just go out and buy more servers than you need. And, you know, probably never realize the full value of those, you know, the capability of those servers over the life cycle of them. Whereas, you know, in a cloud world, you put in what you think is right. And if it's not right, you pump it up a little bit when, when all of your metrics and so on, tell you that you need to bump it up. And conversely you scale it down at the same rate. So for us, with the types of challenges and programs and, uh, uh, and just business need, that's come at as this year, uh, we wouldn't have been able to do it without a strong cloud base, uh, to, uh, to move forward. >>You know, Douglas, one of the things I talked to, a lot of people on the right side of history who have been on the right wave with cloud, with the pandemic, and they're happy, they're like, and they're humble. Like, well, we're just lucky, you know, luck is preparation meets opportunity. And this is really about you guys getting in early and being prepared and readiness. This is kind of important as people realize, then you gotta be ready. I mean, it's not just, you don't get lucky by being in the right place, the right time. And there were a lot of companies were on the wrong side of history here who might get washed away. This is a super important, I think, >>To echo and kind of building on what Stewart said. I think that the reason that we've had success and I guess the momentum is we didn't just do it in isolation within it and technology. It was actually linked to broader business changes, you know, creating basically a digital platform for the entire business, moving the business, where are they going to be able to come back stronger after COVID, when they're actually set up for growth, um, and actually allows, you know, a line to achievements growth objectives, and also its ambitions as far as what it wants to do, uh, with growth in whatever they make, do with acquiring other companies and moving into different markets and launching new products. So we've actually done it in a way that is, you know, real and direct business benefit, uh, that actually enables line to grow >>General. I really appreciate you coming. I have one final question. If you can wrap up here, uh, Stuart and Douglas, you don't mind weighing in what's the priorities for the future. What's next for lion in a century >>Christmas holidays, I'll start Christmas holidays. I spent a good year and then a, and then a reset, obviously, right? So, um, you know, it's, it's figuring out, uh, transform what we've already transformed, if that makes sense. So God, a huge proportion of our services sitting in the cloud. Um, but we know we're not done even with the stuff that is in there. We need to take those next steps. We need more and more automation and orchestration. We need to, um, our environment is more future proof. We need to be able to work with the business and understand what's coming at them so that we can, um, you know, build that into, into our environment. So again, it's really transformation on top of transformation is the way that I'll describe it. And it's really an open book, right? Once you get it in and you've got the capabilities and the evolving tool sets that AWS continue to bring to the market based, um, you know, working with the partners to, to figure out how we unlock that value, um, you know, drive our costs down efficiency, uh, all of those kind of, you know, standard metrics. >>Um, but you know, we're looking for the next things to transform and showed value back out to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with and understand how we can better meet their needs. Yeah, I think just to echo that, I think it's really leveraging this and then did you capability they have and getting the most out of that investment. And then I think it's also moving to, uh, and adopting more new ways of working as far as, you know, the speed of the business, um, is getting up to speed in the market is changing. So being able to launch and do things quickly and also, um, competitive and efficient operating costs, uh, now that they're in the cloud, right? So I think it's really leveraging the most out of the platform and then, you know, being efficient in launching things. So putting them with >>Siddique, any word from you on your priorities by you see this year in folding, >>There's got to say like e-learning squares, right, for me around, you know, just journey. This is a journey to the cloud, right? >>And, uh, you know, as well dug into sort of Saturday, it's getting all, you know, different parts of the organization along the journey business to it, to your, uh, product lenders, et cetera. Right. And it takes time. It is tough, but, uh, uh, you know, you got to get started on it. And, you know, once we, once we finish off, uh, it's the realization of the benefits now that, you know, looking forward, I think for, from Alliance perspective, it is, uh, you know, once we migrate all the workloads to the cloud, it is leveraging, uh, all stack drive. And as I think Stewart said earlier, uh, with, uh, you know, the latest and greatest stuff that AWS it's basically working to see how we can really, uh, achieve more better operational excellence, uh, from a, uh, from a cloud perspective. >>Well, Stewart, thanks for coming on with a and sharing your environment and what's going on and your journey you're on the right wave. Did the work you're in, it's all coming together with faster, congratulations for your success, and, uh, really appreciate Douglas with Steve for coming on as well from essential. Thank you for coming on. Thanks, John. Okay. Just the cubes coverage of executive summit at AWS reinvent. This is where all the thought leaders share their best practices, their journeys, and of course, special programming with Accenture and the cube. I'm Sean ferry, your host, thanks for watching from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtuals coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. We are talking today about reinventing the energy data platform. We have two guests joining us. First. We have Johan Krebbers. He is the GM digital emerging technologies and VP of it. Innovation at shell. Thank you so much for coming on the show, Johan you're welcome. And next we have Liz Dennett. She is the lead solution architect for O S D U on AWS. Thank you so much, Liz, maybe here. So I want to start our conversation by talking about OSD. You like so many great innovations. It started with a problem. Johann, what was the problem you were trying to solve at shell? We go back a couple of years, we started summer 2017, where we had a meeting with the guys from exploration in shell, and the main problem they had, of course, they got lots of lots of data, but are unable to find the right data. They need to work from all over the place and told him >>To, and we'll probably try to solve is how that person working exploration could find their proper date, not just a day, but also the date you really needed that we did probably talked about is summer 2017. And we said, okay, the only way ABC is moving forward is to start pulling that data into a single data platform. And that, that was at the time that we called it as the, you, the subsurface data universe in there was about the shell name was so in, in January, 2018, we started a project with Amazon to start grating a co fricking that building, that Stu environment, that the, the universe, so that single data level to put all your exploration and Wells data into that single environment that was intent. And every cent, um, already in March of that same year, we said, well, from Michele point of view, we will be far better off if we could make this an industry solution and not just a shelf solution, because Shelby, Shelby, if you can make an industry solution, but people are developing applications for it. >>It also is far better than for shell to say we haven't shell special solution because we don't make money out of how we start a day that we can make money out of it. We have access to the data, we can explore the data. So storing the data we should do as efficiently possibly can. So we monitor, we reach out to about eight or nine other last, uh, or I guess operators like the economics, like the tutorials, like the shepherds of this world and say, Hey, we inshallah doing this. Do you want to join this effort? And to our surprise, they all said, yes. And then in September, 2018, we had our kickoff meeting with your open group where we said, we said, okay, if you want to work together and lots of other companies, we also need to look at, okay, how, how we organize that. >>Or if you started working with lots of large companies, you need to have some legal framework around some framework around it. So that's why we went to the open group and say, okay, let's, let's form the old forum as we call it at the time. So it's September, 2080, where I did a Galleria in Houston, but the kickoff meeting for the OT four with about 10 members at the time. So that's just over two years ago, we started an exercise for me called ODU. They kicked it off. Uh, and so that's really them will be coming from and how we've got there. Also >>The origin story. Um, what, so what digging a little deeper there? What were some of the things you were trying to achieve with the OSU? >>Well, a couple of things we've tried to achieve with you, um, first is really separating data from applications for what is, what is the biggest problem we have in the subsurface space that the data and applications are all interlinked or tied together. And if, if you have them and a new company coming along and say, I have this new application and he's access to the data that is not possible because the data often interlinked with the application. So the first thing we did is really breaking the link between the application, the data as those levels, the first thing we did, secondly, put all the data to a single data platform, take the silos out what was happening in the sub-service space. They got all the data in what we call silos in small little islands out there. So what we're trying to do is first break the link to great, great. >>They put the data single day, the bathroom, and the third part, put a standard layer on top of that, it's an API layer on top to equate a platform. So we could create an ecosystem out of companies to start a valving Schoff application on top of dev data platform across you might have a data platform, but you're only successful if have a rich ecosystem of people start developing applications on top of that. And then you can export the data like small companies, last company, university, you name it, we're getting after create an ecosystem out here. So the three things were first break the link between application data, just break it and put data at the center and also make sure that data, this data structure would not be managed by one company, but it would only be met. It would be managed the data structures by the ODI forum. Secondly, then put a, the data, a single data platform certainly then has an API layer on top and then create an ecosystem. Really go for people, say, please start developing applications, because now you had access to the data. I've got the data no longer linked to somebody whose application was all freely available, but an API layer that was, that was all September, 2018, more or less. >>And hear a little bit. Can you talk a little bit about some of the imperatives from the AWS standpoint in terms of what you were trying to achieve with this? Yeah, absolutely. And this whole thing is Johann said started with a challenge that was really brought out at shell. The challenges that geoscientists spend up to 70% of their time looking for data. I'm a geologist I've spent more than 70% of my time trying to find data in these silos. And from there, instead of just figuring out how we could address that one problem, we worked together to really understand the root cause of these challenges and working backwards from that use case OSU and OSU on AWS has really enabled customers to create solutions that span, not just this in particular problem, but can really scale to be inclusive of the entire energy value chain and deliver value from these use cases to the energy industry and beyond. Thank you, Lee, uh, Johann. So talk a little bit about Accenture's cloud first approach and how it has, uh, helped shell work faster and better with speed. >>Well, of course, access a cloud first approach only works together. It's been an Amazon environment, AWS environment. So we're really looking at, uh, at, at Accenture and others altogether helping shell in this space. Now the combination of the two is what we're really looking at, uh, where access of course can be recent knowledge student to that environment operates support knowledge, do an environment. And of course, Amazon will be doing that to today's environment that underpinning their services, et cetera. So, uh, we would expect a combination, a lot of goods when we started rolling out and put in production, the old you are three and bug because we are anus. Then when the release feed comes to the market in Q1, next year of ODU have already started going to Audi production inside shell. But as the first release, which is ready for prime time production across an enterprise will be released just before Christmas, last year when he's still in may of this year. But really three is the first release we want to use for full scale production deployment inside shell, and also the operators around the world. And there is one Amazon, sorry, at that one. Um, extensive can play a role in the ongoing, in the, in deployment building up, but also support environment. >>So one of the other things that we talk a lot about here on the cube is sustainability. And this is a big imperative at so many organizations around the world in particular energy companies. How does this move to OSD you, uh, help organizations become, how is this a greener solution for companies? >>Well, first we make it's a greatest solution because you start making a much more efficient use of your resources, which is already an important one. The second thing we're doing is also, we started ODU in framers, in the oil and gas space in the expert development space. We've grown, uh, OTU in our strategy of growth. I was, you know, also do an alternative energy sociology. We'll all start supporting next year. Things like solar farms, wind farms, uh, the, the dermatomal environment hydration. So it becomes an and an open energy data platform, not just what I want to get into sleep. That's what new industry, any type of energy industry. So our focus is to create, bring the data of all those various energy data sources to get me to a single data platform you can to use AI and other technologies on top of that, to exploit the data, to meet again into a single data platform. >>Liz, I want to ask you about security because security is, is, is such a big concern when it comes to data. How secure is the data on OSD? You, um, actually, can I talk, can I do a follow up on this sustainability talking? Oh, absolutely. By all means. I mean, I want to interject though security is absolutely our top priority. I don't mean to move away from that, but with sustainability, in addition to the benefits of the OSU data platform, when a company moves from on-prem to the cloud, they're also able to leverage the benefits of scale. Now, AWS is committed to running our business in the most environmentally friendly way possible. And our scale allows us to achieve higher resource utilization and energy efficiency than a typical data center. >>Now, a recent study by four 51 research found that AWS is infrastructure is 3.6 times more energy efficient than the median of surveyed enterprise data centers. Two thirds of that advantage is due to higher, um, server utilization and a more energy efficient server population. But when you factor in the carbon intensity of consumed electricity and renewable energy purchases for 51 found that AWS performs the same task with an 88% lower carbon footprint. Now that's just another way that AWS and OSU are working to support our customers is they seek to better understand their workflows and make their legacy businesses less carbon intensive. >>That's that's incorrect. Those are those statistics are incredible. Do you want to talk a little bit now about security? Absolutely. And security will always be AWS is top priority. In fact, AWS has been architected to be the most flexible and secure cloud computing environment available today. Our core infrastructure is built to satisfy. There are the security requirements for the military, local banks and other high sensitivity organizations. And in fact, AWS uses the same secure hardware and software to build and operate each of our regions. So that customers benefit from the only commercial cloud that's hat hits service offerings and associated supply chain vetted and deemed secure enough for top secret workloads. That's backed by a deep set of cloud security tools with more than 200 security compliance and governmental service and key features as well as an ecosystem of partners like Accenture, that can really help our customers to make sure that their environments for their data meet and or exceed their security requirements. Johann, I want you to talk a little bit about how OSD you can be used today. Does it only handle subsurface data? >>Uh, today it's Honda's subserves or Wells data, we go to add to that production around the middle of next year. That means that the whole upstate business. So we've got goes from exploration all the way to production. You've made it together into a single data platform. So production will be added around Q3 of next year. Then a principal. We have a difficult, the elder data that single environment, and we want to extend them to other data sources or energy sources like solar farms, wind farms, uh, hydrogen, hydro, et cetera. So we're going to add a whore, a whole list of audit day energy source to them and be all the data together into a single data club. So we move from a falling guest data platform to an aniseed data platform. That's really what our objective is because the whole industry, if you look it over, look at our companies are all moving in. That same two acts of quantity of course, are very strong in oil and gas, but also increased the, got into the other energy sources like, like solar, like wind, like th like highly attended, et cetera. So we would be moving exactly. But that same method that, that, that the whole OSU can't really support at home. And as a spectrum of energy sources, >>Of course, and Liz and Johan. I want you to close us out here by just giving us a look into your crystal balls and talking about the five and 10 year plan for OSD. You we'll start with you, Liz. What do you, what do you see as the future holding for this platform? Um, honestly, the incredibly cool thing about working at AWS is you never know where the innovation and the journey is going to take you. I personally am looking forward to work with our customers, wherever their OSU journeys, take them, whether it's enabling new energy solutions or continuing to expand, to support use cases throughout the energy value chain and beyond, but really looking forward to continuing to partner as we innovate to slay tomorrow's challenges, Johann first, nobody can look at any more nowadays, especially 10 years own objective is really in the next five years, you will become the key backbone for energy companies for storing your data. You are efficient intelligence and optimize the whole supply energy supply chain in this world down here, you'll uncovers Liz Dennett. Thank you so much for coming on the cube virtual I'm Rebecca Knight stay tuned for more of our coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight today we're welcoming back to Kubila. We have Kishor Dirk. He is the Accenture senior managing director cloud first global services lead. Welcome back to the show Kishore. Thank you very much. Nice to meet again. And, uh, Tristan moral horse set. He is the managing director, Accenture cloud first North America growth. Welcome back to you to trust and great to be back in grapes here again, Rebecca. Exactly. Even in this virtual format, it is good to see your faces. Um, today we're going to be talking about my nav and green cloud advisor capability. Kishor I want to start with you. So my nav is a platform that is really celebrating its first year in existence. Uh, November, 2019 is when Accenture introduced it. Uh, but it's, it has new relevance in light of this global pandemic that we are all enduring and suffering through. Tell us a little bit about the lineup platform, what it is that cloud platform to help our clients navigate the complexity of cloud and cloud decisions to make it faster. And obviously, you know, we have in the cloud, uh, you know, with >>The increased relevance and all the, especially over the last few months with the impact of COVID crisis and exhibition of digital transformation, you know, we are seeing the transformation or the acceleration to cloud much faster. This platform that you're talking about has enabled and 40 clients globally across different industries. You identify the right cloud solution, navigate the complexity, provide a cloud specific solution simulate for our clients to meet the strategy business needs, and the clients are loving it. >>I want to go to you now trust and tell us a little bit about how mine nav works and how it helps companies make good cloud choice. >>Yeah, so Rebecca, we we've talked about cloud is, is more than just infrastructure and that's what mine app tries to solve for it. It really looks at a variety of variables, including infrastructure operating model and fundamentally what client's business outcomes, um, uh, our clients are, are looking for and, and identifies the optimal solution for what they need. And we assign this to accelerate and we mentioned the pandemic. One of the big focus now is to accelerate. And so we worked through a three-step process. The first is scanning and assessing our client's infrastructure, their data landscape, their application. Second, we use our automated artificial intelligence engine to interact with. We have a wide variety and library of a collective plot expertise. And we look to recommend what is the enterprise architecture and solution. And then third, before we aligned with our clients, we look to simulate and test this scaled up model. And the simulation gives our clients a way to see what cloud is going to look like, feel like and how it's going to transform their business before they go there. >>Tell us a little bit about that in real life. Now as a company, so many of people are working remotely having to collaborate, uh, not in real life. How is that helping them right now? >>So, um, the, the pandemic has put a tremendous strain on systems, uh, because of the demand on those systems. And so we talk about resiliency. We also now need to collaborate across data across people. Um, I think all of us are calling from a variety of different places where our last year we were all at the VA cube itself. Um, and, and cloud technologies such as teams, zoom that we're we're leveraging now has fundamentally accelerated and clients are looking to onboard this for their capabilities. They're trying to accelerate their journey. They realize that now the cloud is what is going to become important for them to differentiate. Once we come out of the pandemic and the ability to collaborate with their employees, their partners, and their clients through these systems is becoming a true business differentiator for our clients. >>Keisha, I want to talk with you now about my navs multiple capabilities, um, and helping clients design and navigate their cloud journeys. Tell us a little bit about the green cloud advisor capability and its significance, particularly as so many companies are thinking more deeply and thoughtfully about sustainability. >>Yes. So since the launch of my lab, we continue to enhance, uh, capabilities for our clients. One of the significant, uh, capabilities that we have enabled is the being taught advisor today. You know, Rebecca, a lot of the businesses are more environmentally aware and are expanding efforts to decrease power consumption, uh, and obviously carbon emissions and, uh, and run a sustainable operations across every aspect of the enterprise. Uh, as a result, you're seeing an increasing trend in adoption of energy, efficient infrastructure in the global market. And one of the things that we did a lot of research we found out is that there's an ability to influence our client's carbon footprint through a better cloud solution. And that's what the internet brings to us, uh, in, in terms of a lot of the client connotation that you're seeing in Europe, North America and others, lot of our clients are accelerating to a green cloud strategy to unlock beta financial, societal and environmental benefit, uh, through obviously cloud-based circular, operational, sustainable products and services. That is something that we are enhancing my now, and we are having active client discussions at this point of time. >>So Tristan, tell us a little bit about how this capability helps clients make greener decisions. >>Yeah. Um, well, let's start about the investments from the cloud providers in renewable and sustainable energy. Um, they have most of the hyperscalers today, um, have been investing significantly on data centers that are run on renewable energy, some incredibly creative constructs on the how to do that. And sustainability is there for a key, um, key item of importance for the hyperscalers and also for our clients who now are looking for sustainable energy. And it turns out this marriage is now possible. I can, we marry the, the green capabilities of the comm providers with a sustainability agenda of our clients. And so what we look into the way the mine EF works is it looks at industry benchmarks and evaluates our current clients, um, capabilities and carpet footprint leveraging their existing data centers. We then look to model from an end-to-end perspective, how the, their journey to the cloud leveraging sustainable and, um, and data centers with renewable energy. We look at how their solution will look like and, and quantify carbon tax credits, um, improve a green index score and provide quantifiable, um, green cloud capabilities and measurable outcomes to our clients, shareholders, stakeholders, clients, and customers. Um, and our green plot advisers sustainability solutions already been implemented at three clients. And in many cases in two cases has helped them reduce the carbon footprint by up to 400% through migration from their existing data center to green cloud. Very, very, >>That is remarkable. Now tell us a little bit about the kinds of clients. Is this, is this more interesting to clients in Europe? Would you say that it's catching on in the United States? Where, what is the breakdown that you're seeing right now? >>Sustainability is becoming such a global agenda and we're seeing our clients, um, uh, tie this and put this at board level, um, uh, agenda and requirements across the globe. Um, Europe has specific constraints around data sovereignty, right, where they need their data in country, but from a green, a sustainability agenda, we see clients across all our markets, North America, Europe, and our growth markets adopt this. And we have seen case studies and all three months. >>Keisha, I want to bring you back into the conversation. Talk a little bit about how MindUP ties into Accenture's cloud first strategy, your Accenture's CEO, Julie Sweet has talked about post COVID leadership requiring every business to become a cloud first business. Tell us a little bit about how this ethos is in Accenture and how you're sort of looking outward with it too. >>So Rebecca mine is the launch pad, uh, to a cloud first transformation for our clients. Uh, Accenture, see your jewelry suite, uh, you know, shared the Accenture cloud first and our substantial investment demonstrate our commitment and is delivering greater value for our clients when they need it the most. And with the digital transformation requiring cloud at scale, you know, we're seeing that in the post COVID leadership, it requires that every business should become a cloud business. And my nap helps them get there by evaluating the cloud landscape, navigating the complexity, modeling architecting and simulating an optimal cloud solution for our clients. And as Justin was sharing a greener cloud. >>So Tristan, talk a little bit more about some of the real life use cases in terms of what are we, what are clients seeing? What are the results that they're having? >>Yes. Thank you, Rebecca. I would say two key things right around my neck. The first is the iterative process. Clients don't want to wait, um, until they get started, they want to get started and see what their journey is going to look like. And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need to move to cloud very quickly. And my nav is there to do that. So how do we do that? First is generating the business cases. Clients need to know in many cases that they have a business case by business case, we talk about the financial benefits, as well as the business outcomes, the green, green clot impact sustainability impacts with minus. We can build initial recommendations using a basic understanding of their environment and benchmarks in weeks versus months with indicative value savings in the millions of dollars arranges. >>So for example, very recently, we worked with a global oil and gas company, and in only two weeks, we're able to provide an indicative savings for $27 million over five years. This enabled the client to get started, knowing that there is a business case benefit and then iterate on it. And this iteration is, I would say the second point that is particularly important with my nav that we've seen in bank, the clients, which is, um, any journey starts with an understanding of what is the application landscape and what are we trying to do with those, these initial assessments that used to take six to eight weeks are now taking anywhere from two to four weeks. So we're seeing a 40 to 50% reduction in the initial assessment, which gets clients started in their journey. And then finally we've had discussions with all of the hyperscalers to help partner with Accenture and leverage mine after prepared their detailed business case module as they're going to clients. And as they're accelerating the client's journey, so real results, real acceleration. And is there a journey? Do I have a business case and furthermore accelerating the journey once we are by giving the ability to work in iterative approach. >>I mean, it sounds as though that the company that clients and and employees are sort of saying, this is an amazing time savings look at what I can do here in, in so much in a condensed amount of time, but in terms of getting everyone on board, one of the things we talked about last time we met, uh, Tristan was just how much, uh, how one of the obstacles is getting people to sign on and the new technologies and new platforms. Those are often the obstacles and struggles that companies face. Have you found that at all? Or what is sort of the feedback that you're getting from employers? >>Sorry. Yes. We clearly, there are always obstacles to a cloud journey. If there were an obstacles, all our clients would be, uh, already fully in the cloud. What man I gives the ability is to navigate through those, to start quickly. And then as we identify obstacles, we can simulate what things are going to look like. We can continue with certain parts of the journey while we deal with that obstacle. And it's a fundamental accelerator. Whereas in the past one, obstacle would prevent a class from starting. We can now start to address the obstacles one at a time while continuing and accelerating the contrary. That is the fundamental difference. >>Kishor I want to give you the final word here. Tell us a little bit about what is next for Accenture might have and what we'll be discussing next year at the Accenture executive summit >>Sort of echo, we are continuously evolving with our client needs and reinventing, reinventing for the future. For mine, as I've been taught advisor, our plan is to help our clients reduce carbon footprint and again, migrate to a green cloud. Uh, and additionally, we're looking at, you know, two capabilities, uh, which include sovereign cloud advisor, uh, with clients, especially in, in Europe and others are under pressure to meet, uh, stringent data norms that Kristen was talking about. And the sovereign cloud advisor health organization to create an architecture cloud architecture that complies with the green. Uh, I would say the data sovereignty norms that is out there. The other element is around data to cloud. We are seeing massive migration, uh, for, uh, for a lot of the data to cloud. And there's a lot of migration hurdles that come within that. Uh, we have expanded mine app to support assessment capabilities, uh, for, uh, assessing applications, infrastructure, but also covering the entire state, including data and the code level to determine the right cloud solution. So we are, we are pushing the boundaries on what mine app can do with mine. Have you created the ability to take the guesswork out of cloud navigate the complexity? We are roaring risks costs, and we are, you know, achieving client's static business objectives while building a sustainable alerts with being cloud >>Any platform that can take some of the guesswork out of the future. I'm I'm onboard with. Thank you so much, Tristin and Kishore. This has been a great conversation. >>Thank you. >>Stay tuned for more of the cubes coverage of the Accenture executive summit. I'm Rebecca Knight from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Hey, welcome back to the cubes coverage of 80 us reinvent 2020 virtual centric executive summit. The two great guests here to break down the analysis of the relationship with cloud and essential Brian bowhead director ahead of a century 80. It was business group at Amazon web services. And Andy T a B G the M is essentially Amazon business group lead managing director at Accenture. Uh, I'm sure you're super busy and dealing with all the action, Brian. Great to see you. Thanks for coming on. So thank you. You guys essentially has been in the spotlight this week and all through the conference around this whole digital transformation, essentially as business group is celebrating its fifth anniversary. What's new, obviously the emphasis of next gen post COVID generation, highly digital transformation, a lot happening. You got your five-year anniversary, what's new. >>Yeah, it, you know, so if you look back, it's exciting. Um, you know, so it was five years ago. Uh, it was actually October where we, where we launched the Accenture AWS business group. And if we think back five years, I think we're still at the point where a lot of customers were making that transition from, you know, should I move to cloud to how do I move to cloud? Right? And so that was one of the reasons why we launched the business group. And since, since then, certainly we've seen that transition, right? Our conversations today are very much around how do I move to cloud, help me move, help me figure out the business case and then pull together all the different pieces so I can move more quickly, uh, you know, with less risk and really achieve my business outcomes. And I would say, you know, one of the things too, that's, that's really changed over the five years. >>And what we're seeing now is when we started, right, we were focused on migration data and IOT as the big three pillars that we launched with. And those are still incredibly important to us, but just the breadth of capability and frankly, the, the, the breadth of need that we're seeing from customers. And obviously as AWS has matured over the years and launched our new capabilities, we're Eva with Accenture and in the business group, we've broadened our capabilities and deepened our capabilities over the, over the last five years as well. For instance, this year with, with COVID, especially, it's really forced our customers to think differently about their own customers or their citizens, and how do they service those citizens? So we've seen a huge acceleration around customer engagement, right? And we powered that with Accenture customer engagement platform powered by ADA, Amazon connect. And so that's been a really big trend this year. And then, you know, that broadens our capability from just a technical discussion to one where we're now really reaching out and, and, um, and helping transform and modernize that customer and citizen experience as well, which has been exciting to see. >>Yeah, Andy, I want to get your thoughts here. We've been reporting and covering essentially for years. It's not like it's new to you guys. I mean, five years is a great anniversary. You know, check is good relationship, but you guys have been doing the work you've been on the trend line. And then this hits and Andy said on his keynote and I thought he said it beautifully. And he even said it to me in my one-on-one interview with them was it's on full display right now, the whole digital transformation, everything about it is on full display and you're either were prepared for it or you kind of word, and you can see who's there. You guys have been prepared. This is not new. So give us the update from your perspective, how you're taking advantage of this, of this massive shift, highly accelerated digital transformation. >>Well, I think, I think you can be prepared, but you've also got to be prepared to always sort of, I think what we're seeing in, in, um, in, in, in, in recent times and particularly 20 w what is it I think today there are, um, full sense of the enterprise workloads, the cloud, um, you know, that leaves 96 percentile now for him. Um, and I, over the next four to >>Five years, um, we're going to see that sort of, uh, acceleration to the, to the cloud pick up, um, this year is, as Andy touched on, I think, uh, uh, on Tuesday in his, I think the pandemic is a forcing function, uh, for companies to, to really pause and think about everything from, from, you know, how they, um, manage that technology to infrastructure, to just to carotenoids where the data sets to what insights and intelligence that getting from that data. And then eventually even to, to the talent, the talent they have in the organization and how they can be competitive, um, their culture, their culture of innovation, of invention and reinvention. And so I think, I think, you know, when you, when you think of companies out there faced with these challenges, it, it forces us, it forces AWS, it forces AEG to come together and think through how can we help create value for them? How can we help help them move from sort of just causing and rethinking to having real plans in an action and that taking them, uh, into, into implementation. And so that's, that's what we're working on. Um, I think over the next five years, we're looking to just continue to come together and help these, these companies get to the cloud and get the value from the cloud because it's beyond just getting to the cloud attached to them and living in the cloud and, and getting the value from it. >>It's interesting. Andy was saying, don't just put your toe in the water. You got to go beyond the toe in the water kind of approach. Um, I want to get to that large scale cause that's the big pickup this week that I kind of walked away with was it's large scale. Acceleration's not just toe in the water experimentation. Can you guys share, what's causing this large scale end to end enterprise transformation? And what are some of the success criteria have you seen for the folks who have done that? >>Yeah. And I'll, I'll, I'll start. And at the end you can buy a lawn. So, you know, it's interesting if I look back a year ago at re-invent and when I did the cube interview, then we were talking about how the ABG, we were starting to see this shift of customers. You know, we've been working with customers for years on a single of what I'll call a single-threaded programs, right. We can do a migration, we could do SAP, we can do a data program. And then even last year, we were really starting to see customers ask. The question is like, what kind of synergies and what kind of economies of scale do I get when I start bringing these different threads together, and also realizing that it's, you know, to innovate for the business and build new applications, new capabilities. Well, that then is going to inform what data you need to, to hydrate those applications, right? Which then informs your data strategy while a lot of that data is then also embedded in your underlying applications that sit on premises. So you should be thinking through how do you get those applications into the cloud? So you need to draw that line through all of those layers. And that was already starting last year. And so last year we launched the joint transformation program with AEG. And then, so we were ready when this year happened and then it was just an acceleration. So things have been happening faster than we anticipated, >>But we knew this was going to be happening. And luckily we've been in a really good position to help some of our customers really think through all those different layers of kind of pyramid as we've been calling it along with the talent and change pieces, which are also so important as you make this transformation to cloud >>Andy, what's the success factors. Andy Jassy came on stage during the partner day, a surprise fireside chat with Doug Hume and talking about this is really an opportunity for partners to, to change the business landscape with enablement from Amazon. You guys are in a pole position to do that in the marketplace. What's the success factors that you see, >>Um, really from three, three fronts, I'd say, um, w one is the people. Um, and, and I, I, again, I think Andy touched on sort of eight, uh, success factors, uh, early in the week. And for me, it's these three areas that it sort of boils down to these three areas. Um, one is the, the, the, the people, uh, from the leaders that it's really important to set those big, bold visions point the way. And then, and then, you know, set top down goals. How are we going to measure Z almost do get what you measure, um, to be, you know, beyond the leaders, to, to the right people in the right position across the company. We we're finding a key success factor for these end to end transformations is not just the leaders, but you haven't poached across the company, working in a, in a collaborative, shared, shared success model, um, and people who are not afraid to, to invent and fail. >>And so that takes me to perhaps the second point, which is the culture, um, it's important, uh, with finding for the right conditions to be set in the company that enabled, uh, people to move at pace, move at speed, be able to fail fast, um, keep things very, very simple and just keep iterating and that sort of culture of iteration and improvement versus seeking perfection is, is super important for, for success. And then the third part of maybe touch on is, is partners. Um, I think, you know, as we move forward over the next five years, we're going to see an increasing number of players in the ecosystem in the enterprise and state. Um, you're going to see more and more SAS providers. And so it's important for companies and our joint clients out there to pick partners like, um, like AWS or, or Accenture or others, but to pick partners who have all worked together and you have built solutions together, and that allows them to get speed to value quicker. It allows them to bring in pre-assembled solutions, um, and really just drive that transformation in a quicker, it sorts of manner. >>Yeah, that's a great point worth calling out, having that partnership model that's additive and has synergy in the cloud, because one of the things that came out of this this week, this year is reinvented, is there's new things going on in the public cloud, even though hybrid is an operating model, outpost and super relevant. There, there are benefits for being in the cloud and you've got partners API, for instance, and have microservices working together. This is all new, but I got, I got to ask that on that thread, Andy, where did you see your customers going? Because I think, you know, as you work backwards from the customers, you guys do, what's their needs, how do you see them? W you know, where's the puck going? Where can they skate where the puck's going, because you can almost look forward and say, okay, I've got to build modern apps. I got to do the digital transformation. Everything is a service. I get that, but what are they, what solutions are you building for them right now to get there? >>Yeah. And, and of course, with, with, you know, industries blurring and multiple companies, it's always hard to boil down to the exact situations, but you could probably look at it from a sort of a thematic lens. And what we're seeing is as the cloud transformation journey picks up, um, from us perspective, we've seen a material shift in the solutions and problems that we're trying to address with clients that they are asking for us, uh, to, to help, uh, address is no longer just the back office, where you're sort of looking at cost and efficiency and, um, uh, driving gains from that perspective. It's beyond that, it's now materially the top line. It's, how'd you get the driving to the, you know, speed to insights, how'd you get them decomposing, uh, their application set in order to derive those insights. Um, how'd you get them, um, to, to, um, uh, sort of adopt leading edge industry solutions that give them that jump start, uh, and that accelerant to winning the customers, winning the eyeballs. >>Um, and then, and then how'd, you help drive the customer experience. We're seeing a lot of push from clients, um, or ask for help on how do I optimize my customer experience in order to retain my eyeballs. And then how do I make sure I've got a soft self-learning ecosystem of play, um, where, uh, you know, it's not just a practical experience that I can sort of keep learning and iterating, um, how I treat my, my customers, um, and a lot of that, um, that still self-learning, that comes from, you know, putting in intelligence into your, into your systems, getting an AI and ML in there. And so, as a result of that work, we're seeing a lot of push and a lot of what we're doing, uh, is pouring investment into those areas. And then finally, maybe beyond the bottom line, and the top line is how do you harden that and protect that with, um, security and resilience? So I'll probably say those are the three areas. John, >>You know, the business model side, obviously the enablement is what Amazon has. Um, we see things like SAS factory coming on board and the partner network, obviously a century is a big, huge partner of you guys. Um, the business models there, you've got I, as, as doing great with chips, you have this data modeling this data opportunity to enable these modern apps. We heard about the partner strategy for me and D um, talking to me now about how can partners within even Accenture, w w what's the business model, um, side on your side that you're enabling this. Can you just share your thoughts on that? >>Yeah, yeah. And so it's, it's interesting. I think I'm going to build it and then build a little bit on some of the things that Andy really talked about there, right? And that we, if you think of that from the partnership, we are absolutely helping our customers with kind of that it modernization piece. And we're investing a lot and there's hard work that needs to get done there. And we're investing a lot as a partnership around the tools, the assets and the methodology. So in AWS and Accenture show up together as AEG, we are executing office single blueprint with a single set of assets, so we can move fast. So we're going to continue to do that with all the hybrid announcements from this past week, those get baked into that, that migration modernization theme, but the other really important piece here as we go up the stack, Andy mentioned it, right? >>The data piece, like so much of what we're talking about here is around data and insights. Right? I did a cube interview last week with, uh, Carl hick. Um, who's the CIO from Takeda. And if you hear Christophe Weber from Takeda talk, he talks about Takeda being a data company, data and insights company. So how do we, as a partnership, again, build the capabilities and the platforms like with Accenture's applied insights platform so that we can bootstrap and really accelerate our client's journey. And then finally, on the innovation on the business front, and Andy was touching on some of these, we are investing in industry solutions and accelerators, right? Because we know that at the end of the day, a lot of these are very similar. We're talking about ingesting data, using machine learning to provide insights and then taking action. So for instance, the cognitive insurance platform that we're working together on with Accenture, if they give out property and casualty claims and think about how do we enable touchless claims using machine learning and computer vision that can assess based on an image damage, and then be able to triage that and process it accordingly, right? >>Using all the latest machine learning capabilities from AWS with that deep, um, AI machine learning data science capability from Accenture, who knows all those algorithms that need to get built and build that library by doing that, we can really help these insurance companies accelerate their transformation around how they think about claims and how they can speed those claims on behalf of their policy holder. So that's an example of a, kind of like a bottom to top, uh, view of what we're doing in the partnership to address these new needs. >>That's awesome. Andy, I want to get back to your point about culture. You mentioned it twice now. Um, talent is a big part of the game here. Andy Jassy referenced Lambda. The next generation developers were using Lambda. He talked about CIO stories around, they didn't move fast enough. They lost three years. A new person came in and made it go faster. This is a new, this is a time for a certain kind of, um, uh, professional and individual, um, to, to be part of, um, this next generation. What's the talent strategy you guys have to attract and attain the best and retain the people. How do you do it? >>Um, you know, it's, it's, um, it's an interesting one. It's, it's, it's oftentimes a, it's, it's a significant point and often overlooked. Um, you know, people, people really matter and getting the right people, um, in not just in AWS or it, but then in our customers is super important. We often find that much of our discussions with, with our clients is centered around that. And it's really a key ingredient. As you touched on, you need people who are willing to embrace change, but also people who are willing to create new, um, to invent new, to reinvent, um, and to, to keep it very simple. Um, w we're we're we're seeing increasingly that you need people that have a sort of deep learning and a deep, uh, or deep desire to keep learning and to be very curious as, as they go along. Most of all, though, I find that, um, having people who are not willing or not afraid to fail is critical, absolutely critical. Um, and I think that that's, that's, uh, a necessary ingredient that we're seeing, um, our clients needing more off, um, because if you can't start and, and, and you can't iterate, um, you know, for fear of failure, you're in trouble. And, and I think Andy touched on that you, you know, where that CIO, that you referred to last three years, um, and so you really do need people who are willing to start not afraid to start, uh, and, uh, and not afraid to lead >>Was a gut check there. I just say, you guys have a great team over there. Everyone at the center I've interviewed strong, talented, and not afraid to lean in and, and into the trends. Um, I got to ask on that front cloud first was something that was a big strategic focus for Accenture. How does that fit into your business group? That's an Amazon focused, obviously they're cloud, and now hybrid everywhere, as I say, um, how does that all work it out? >>We're super excited about our cloud first initiative, and I think it fits it, um, really, uh, perfectly it's it's, it's what we needed. It's, it's, it's a, it's another accelerant. Um, if you think of count first, what we're doing is we're, we're putting together, um, uh, you know, capability set that will help enable him to and transformations as Brian touched on, you know, help companies move from just, you know, migrating to, to, to modernizing, to driving insights, to bringing in change, um, and, and, and helping on that, on that talent side. So that's sort of component number one is how does Accenture bring the best, uh, end to end transformation capabilities to our clients? Number two is perhaps, you know, how do we, um, uh, bring together pre-assembled as Brian touched on pre-assembled industry offerings to help as an accelerant, uh, for our, for our customers three years, as we touched on earlier is, is that sort of partnership with the ecosystem. >>We're going to see an increasing number of SAS providers in an estate, in the enterprise of snakes out there. And so, you know, panto wild cloud first, and our ABG strategy is to increase our touch points in our integrations and our solutions and our offerings with the ecosystem partners out there, the ISP partners out, then the SAS providers out there. And then number four is really about, you know, how do we, um, extend the definition of the cloud? I think oftentimes people thought of the cloud just as sort of on-prem and prem. Um, but, but as Andy touched on earlier this week, you know, you've, you've got this concept of hybrid cloud and that in itself, um, uh, is, is, is, you know, being redefined as well. You know, when you've got the intelligent edge and you've got various forms of the edge. Um, so that's the fourth part of, of, uh, of occupied for strategy. And for us was super excited because all of that is highly relevant for ABG, as we look to build those capabilities as industry solutions and others, and as when to enable our customers, but also how we, you know, as we, as we look to extend how we go to market, I'll join tele PS, uh, in, uh, in our respective skews and products. >>Well, what's clear now is that people now realize that if you contain that complexity, the upside is massive. And that's great opportunity for you guys. We got to get to the final question for you guys to weigh in on, as we wrap up next five years, Brian, Andy weigh in, how do you see that playing out? What do you see this exciting, um, for the partnership and the cloud first cloud, everywhere cloud opportunities share some perspective. >>Yeah, I, I think, you know, just kinda building on that cloud first, right? What cloud first, and we were super excited when cloud first was announced and you know, what it signals to the market and what we're seeing in our customers, which has cloud really permeates everything that we're doing now. Um, and so all aspects of the business will get infused with cloud in some ways, you know, it, it touches on, on all pieces. And I think what we're going to see is just a continued acceleration and getting much more efficient about pulling together the disparate, what had been disparate pieces of these transformations, and then using automation using machine learning to go faster. Right? And so, as we started thinking about the stack, right, well, we're going to get, I know we are, as a partnership is we're already investing there and getting better and more efficient every day as the migration pieces and the moving the assets to the cloud are just going to continue to get more automated, more efficient. And those will become the economic engines that allow us to fund the differentiated, innovative activities up the stack. So I'm excited to see us kind of invest to make those, those, um, those bets accelerated for customers so that we can free up capital and resources to invest where it's going to drive the most outcome for their end customers. And I think that's going to be a big focus and that's going to have the industry, um, you know, focus. It's going to be making sure that we can >>Consume the latest and greatest of AWS as capabilities and, you know, in the areas of machine learning and analytics, but then Andy's also touched on it bringing in ecosystem partners, right? I mean, one of the most exciting wins we had this year, and this year of COVID is looking at the universe, looking at Massachusetts, the COVID track and trace solution that we put in place is a partnership between Accenture, AWS, and Salesforce, right? So again, bringing together three really leading partners who can deliver value for our customers. I think we're going to see a lot more of that as customers look to partnerships like this, to help them figure out how to bring together the best of the ecosystem to drive solutions. So I think we're going to see more of that as well. >>All right, Andy final word, your take >>Thinks of innovation is, is picking up, um, dismiss things are just going faster and faster. I'm just super excited and looking forward to the next five years as, as you know, the technology invention, um, comes out and continues to sort of set new standards from AWS. Um, and as we, as Accenture wringing, our industry capabilities, we marry the two. We, we go and help our customers super exciting time. >>Well, congratulations on the partnership. I want to say thank you to you guys, because I've reported a few times some stories around real successes around this COVID pandemic that you guys worked together on with Amazon that really changed people's lives. Uh, so congratulations on that too as well. I want to call that out. Thanks for coming >>Up. Thank you. Thanks for coming on. >>Okay. This is the cubes coverage, essentially. AWS partnership, part of a century executive summit at Atrius reinvent 2020 I'm John for your host. Thanks. >>You're watching from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Hello, and welcome back to the cubes coverage of AWS reinvent 2020. This is special programming for the century executive summit, where all the thought leaders going to extract the signal from the nose to share with you their perspective of this year's reinvent conference, as it respects the customers' digital transformation. Brian Bohan is the director and head of a center. ADA was business group at Amazon web services. Brian, great to see you. And Chris Wegman is the, uh, center, uh, Amazon business group technology lead at Accenture. Um, guys, this is about technology vision, this, this conversation, um, Chris, I want to start with you because you, Andy Jackson's keynote, you heard about the strategy of digital transformation, how you gotta lean into it. You gotta have the guts to go for it, and you got to decompose. He went everywhere. So what, what did you hear? What was striking about the keynote? Because he covered a lot of topics. Yeah. You know, it >>Was Epic, uh, as always for Mandy, a lot of topics, a lot to cover in the three hours. Uh, there was a couple of things that stood out for me, first of all, hybrid, uh, the concept, the new concept of hybrid and how Andy talked about it, you know, uh, bringing the compute and the power to all parts of the enterprise, uh, whether it be at the edge or are in the big public cloud, uh, whether it be in an outpost or wherever it might be right with containerization now, uh, you know, being able to do, uh, Amazon containerization in my data center and that that's, that's awesome. I think that's gonna make a big difference, all that being underneath the Amazon, uh, console and billing and things like that, which is great. Uh, I'll also say the, the chips, right. And I know compute is always something that, you know, we always kind of take for granted, but I think again, this year, uh, Amazon and Andy really focused on what they're doing with the chips and PR and compute, and the compute is still at the heart of everything in cloud. And that continued advancement is, is making an impact and will make a continue to make a big impact. >>Yeah, I would agree. I think one of the things that really, I mean, the container thing was, I think really kind of a nuanced point when you got Deepak sing on the opening day with Andy Jassy and he's, he runs a container group over there, you know, small little team he's on the front and front stage. That really is the key to the hybrid. And I think this showcases this new layer and taking advantage of the graviton two chips that, which I thought was huge. Brian, this is really a key part of the platform change, not change, but the continuation of AWS higher level servers building blocks that provide more capabilities, heavy lifting as they say, but the new services that are coming on top really speaks to hybrid and speaks to the edge. >>It does. Yeah. And it, it, you know, I think like Andy talks about, and we talk about, I, you know, we really want to provide choice to our customers, uh, first and foremost, and you can see that and they re uh, services. We have, we can see it in the, the hybrid options that Chris talked about, being able to run your containers through ECS or EKS anywhere I just get to the customer's choice. And one of the things that I'm excited about as you talk about going up the stack and on the edge are things will certainly outpost. Um, right. So now I'll post those launched last year, but then with the new form factors, uh, and then you look at services like Panorama, right? Being able to take computer vision and embed machine learning and computer vision, and do that as a managed capability at the edge, um, for customers. >>And so we see this across a number of industries. And so what we're really thinking about is customers no longer have to make trade-offs and have to think about those, those choices that they can really deploy, uh, natively in the cloud. And then they can take those capabilities, train those models, and then deploy them where they need to, whether that's on premises or at the edge, you know, whether it be in a factory or retail environment. When we start, I think we're really well positioned when, um, you know, hopefully next year we started seeing the travel industry rebound, um, and the, the need, you know, more than ever really to, uh, to kind of rethink about how we kind of monitor and make those environments safe. Having this kind of capability at the edge is really going to help our customers as, as we come out of this year and hopefully rebound next year. >>Yeah. Chris, I want to go back to you for a second. It's hard to hard to pick your favorite innovation from the keynote, because, you know, just reminded me that Brian just reminded me of some things I forgot happened. It was like a buffet of innovation. Some keynotes have one or two, it was like 20, you got the industrial piece that was huge. Computer vision machine learning. That's just a game changer. The connect thing came out of nowhere, in my opinion, I mean, it's a call center technology. This is boring as hell. What are you gonna do with that? It turns out it's a game changer. It's not about the calls with the contact and that's discern intermediating, um, in the stack as well. So again, a feature that looks old is actually new and relevant. What's your, what was your favorite, um, innovation? >>Uh, it it's, it's, it's hard to say. I will say my personal favorite was the, the maca last. I, I just, I think that is a phenomenal, um, uh, just addition, right? And the fact that AWS is, has worked with Apple to integrate the Nitra chip into, into, uh, you know, the iMac and offer that out. Um, you know, a lot of people are doing development, uh, on for ILS and that stuff. And that there's just gonna be a huge benefit, uh, for the development teams. But, you know, I will say, I'll come back to connect you. You mentioned it. Um, you know, but you're right. It was a, it's a boring area, but it's an area that we've seen huge success with since, since connect was launched and the additional features and the Amazon continues to bring, you know, um, obviously with, with the pandemic and now that, you know, customer engagement through the phone, uh, through omni-channel has just been critical for companies, right. >>And to be able to have those agents at home, working from home versus being in the office, it was a huge, huge advantage for, for several customers that are using connect. You know, we, we did some great stuff with some different customers, but the continue technology, like you said, the, you know, the call translation and during a call to be able to pop up those key words and have a, have a supervisor, listen is awesome. And a lot of that was some of that was already being done, but we were stitching multiple services together. Now that's right out of the box. Um, and that Google's location is only going to make that go faster and make us to be able to innovate faster for that piece of the business. >>It's interesting, you know, not to get all nerdy and, and business school life, but you've got systems of records, systems of engagement. If you look at the call center and the connect thing, what got my attention was not only the model of disintermediating, that part of the engagement in the stack, but what actually cloud does to something that's a feature or something that could be an element, like say, call center, you old days of, you know, calling an 800 number, getting some support you got in chip, you have machine learning, you actually have stuff in the, in the stack that actually makes that different now. So you w you know, the thing that impressed me was Andy was saying, you could have machine learning, detect pauses, voice inflections. So now you have technology making that more relevant and better and different. So a lot going on, this is just one example of many things that are happening from a disruption innovation standpoint. W what do you guys, what do you guys think about that? And is that like getting it right? Can you share it? >>I think, I think, I think you are right. And I think what's implied there and what you're saying, and even in the, you know, the macro S example is the ability if we're talking about features, right. Which by themselves, you're saying, Oh, wow, what's, what's so unique about that, but because it's on AWS and now, because whether you're a developer working on, you know, w with Mac iOS and you have access to the 175 plus services, that you can then weave into your new applications, talk about the connect scenario. Now we're embedding that kind of inference and machine learning to do what you say, but then your data Lake is also most likely running in AWS, right? And then the other channels, whether they be mobile channels or web channels, or in store physical channels, that data can be captured in that same machine learning could be applied there to get that full picture across the spectrum. Right? So that's the, that's the power of bringing together on AWS to access to all those different capabilities of services, and then also the where the data is, and pulling all that together, that for that end to end view, okay, >>You guys give some examples of work you've done together. I know this stuff we've reported on. Um, in the last session we talked about some of the connect stuff, but that kind of encapsulates where this, where this is all going with respect to the tech. >>Yeah. I think one of the, you know, it was called out on Doug's partner summit was, you know, is there a, uh, an SAP data Lake accelerator, right? Almost every enterprise has SAP, right. And SAP getting data out of SAP has always been a challenge, right. Um, whether it be through, you know, data warehouses and AWS, sorry, SAP BW, you know, what we've focused on is, is getting that data when you're on have SAP on AWS getting that data into the data Lake, right. And getting it into, into a model that you can pull the value out of the customers can pull the value out, use those AI models. Um, so that was one thing we worked on in the last 12 months, super excited about seeing great success with customers. Um, you know, a lot of customers had ideas. They want to do this. They had different models. What we've done is, is made it very, uh, simplified, uh, framework that allows customers to do it very quickly, get the data out there and start getting value out of it and iterating on that data. Um, we saw customers are spending way too much time trying to stitch it all together and trying to get it to work technically. Uh, and we've now cut all that out and they can immediately start getting down to, to the data and taking advantage of those, those different, um, services are out there by AWS. >>Brian, you want to weigh in as things you see as relevant, um, builds that you guys done together that kind of tease out the future and connect the dots to what's coming. >>Uh, I, you know, I'm going to use a customer example. Uh, we worked with, um, and it just came out with, with Unilever around their blue air connected, smart air purifier. And what I think is interesting about that, I think it touches on some of the themes we're talking about, as well as some of the themes we talked about in the last session, which is we started that program before the pandemic. Um, and, but, you know, Unilever recognized that they needed to differentiate their product in the marketplace, move to more of a services oriented business, which we're seeing as a trend. We, uh, we enabled this capability. So now it's a smart air purifier that can be remote manage. And now in the pandemic head, they are in a really good position, obviously with a very relevant product and capability, um, to be used. And so that data then, as we were talking about is going to reside on the cloud. And so the learning that can now happen about usage and about, you know, filter changes, et cetera, can find its way back into future iterations of that valve, that product. And I think that's, that's keeping with, you know, uh, Chris was talking about where we might be systems of record, like in SAP, how do we bring those in and then start learning from that data so that we can get better on our future iterations? >>Hey, Chris, on the last segment we did on the business mission, um, session, Andy Taylor from your team, uh, talked about partnerships within a century and working with other folks. I want to take that now on the technical side, because one of the things that we heard from, um, Doug's, um, keynote and that during the partner day was integrations and data were two big themes. When you're in the cloud, technically the integrations are different. You're going to get unique things in the public cloud that you're just not going to get on premise access to other cloud native technologies and companies. How has that, how do you see the partnering of Accenture with people within your ecosystem and how the data and the integration play together? What's your vision? >>Yeah, I think there's two parts of it. You know, one there's from a commercial standpoint, right? So marketplace, you know, you, you heard Dave talk about that in the, in the partner summit, right? That marketplace is now bringing together this ecosystem, uh, in a very easy way to consume by the customers, uh, and by the users and bringing multiple partners together. And we're working with our ecosystem to put more products out in the marketplace that are integrated together, uh, already. Um, you know, I think one from a technical perspective though, you know, if you look at Salesforce, you know, we talked a little earlier about connect another good example, technically underneath the covers, how we've integrated connect and Salesforce, some of it being prebuilt by AWS and Salesforce, other things that we've added on top of it, um, I think are good examples. And I think as these ecosystems, these IFCs put their products out there and start exposing more and more API APIs, uh, on the Amazon platform, make opening it up, having those, those prebuilt network connections there between, you know, the different VPCs and the different areas within, within a customer's network. >>Um, and having them, having that all opened up and connected and having all that networking done underneath the covers. You know, it's one thing to call the API APIs. It's one thing to have access to those. And that's been a big focus of a lot of, you know, ISBNs and customers to build those API APIs and expose them, but having that network infrastructure and being able to stay within the cloud within AWS to make those connections, the past that data, we always talk about scale, right? It's one thing if I just need to pass like a, you know, a simple user ID back and forth, right? That's, that's fine. We're not talking massive data sets, whether it be seismic data or whatever it be passing those of those large, those large data sets between customers across the Amazon network is going to, is going to open up the world. >>Yeah. I see huge possibilities there and love to keep on this story. I think it's going to be important and something to keep track of. I'm sure you guys will be on top of it. You know, one of the things I want to, um, dig into with you guys now is Andy had kind of this philosophy philosophical thing in his keynote, talk about societal change and how tough the pandemic is. Everything's on full display. Um, and this kind of brings out kind of like where we are and the truth. You look at the truth, it's a virtual event. I mean, it's a website and you got some sessions out there with doing remote best weekend. Um, and you've got software and you've got technology and, you know, the concept of a mechanism it's software, it does something, it does a purpose. Essentially. You guys have a concept called living systems where growth strategy powered by technology. How do you take the concept of a, of a living organism or a system and replace the mechanism, staleness of computing and software. And this is kind of an interesting, because we're on the cusp of a, of a major inflection point post COVID. I get the digital transformation being slow that's yes, that's happening. There's other things going on in society. What do you guys think about this living systems concept? >>Yeah, so I, you know, I'll start, but, you know, I think the living system concept, um, you know, it started out very much thinking about how do you rapidly change the system, right? And, and because of cloud, because of, of dev ops, because of, you know, all these software technologies and processes that we've created, you know, that's where it started it, making it much easier to make it a much faster being able to change rapidly, but you're right. I think as you now bring in more technologies, the AI technology self-healing technologies, again, you're hurting Indian in his keynote, talk about, you know, the, the systems and services they're building to the tech problems and, and, and, and give, uh, resolve those problems. Right. Obviously automation is a big part of that living systems, you know, being able to bring that all together and to be able to react in real time to either what a customer, you know, asks, um, you know, either through the AI models that have been generated and turning those AI models around much faster, um, and being able to get all the information that came came in in the last 20 minutes, right. >>You know, society's moving fast and changing fast. And, you know, even in one part of the world, if, um, something, you know, in 10 minutes can change and being able to have systems to react to that, learn from that and be able to pass that on to the next country, especially in this world with COVID and, you know, things changing very quickly with quickly and, and, and, um, diagnosis and, and, um, medical response, all that so quickly to be able to react to that and have systems pass that information learned from that information is going to be critical. >>That's awesome. Brian, one of the things that comes up every year is, Oh, the cloud scalable this year. I think, you know, we've, we've talked on the cube before, uh, years ago, certainly with the censure and Amazon, I think it was like three or four years ago. Yeah. The clouds horizontally scalable, but vertically specialized at the application layer. But if you look at the data Lake stuff that you guys have been doing, where you have machine learning, the data's horizontally scalable, and then you got the specialization in the app changes that changes the whole vertical thing. Like you don't need to have a whole vertical solution or do you, so how has this year's um, cloud news impacted vertical industries because it used to be, Oh, the oil and gas financial services. They've got a team for that. We've got a stack for that. Not anymore. Is it going away? What's changing. Wow. >>I, you know, I think it's a really good question. And I don't think, I think what we're saying, and I was just on a call this morning talking about banking and capital markets. And I do think the, you know, the, the challenges are still pretty sector specific. Um, but what we do see is the, the kind of commonality, when we start looking at the, and we talked about it as the industry solutions that we're building as a partnership, most of them follow the pattern of ingesting data, analyzing that data, and then being able to, uh, provide insights and an actions. Right. So if you think about creating that yeah. That kind of common chassis of that ingest the data Lake and then the machine learning, can you talk about, you know, the announces around SageMaker and being able to manage these models, what changes then really are the very specific industries algorithms that you're, you're, you're writing right within that framework. And so we're doing a lot in connect is a good example of this too, where you look at it. Yeah. Customer service is a horizontal capability that we're building out, but then when you stop it into insurance or retail banking or utilities, there are nuances then that we then extend and build so that we meet the unique needs of those, those industries. And that's usually around those, those models. >>Yeah. And I think this year was the first reinvented. I saw real products coming out that actually solve that problem. And that was their last year SageMaker was kinda moving up the stack, but now you have apps embedding machine learning directly in, and users don't even know it's in there. I mean, Christmas is kind of where it's going. Right. I mean, >>Yeah. Announcements. Right. How many, how many announcements where machine learning is just embedded in? I mean, so, you know, code guru, uh, dev ops guru Panorama, we talked about, it's just, it's just there. >>Yeah. I mean, having that knowledge about the linguistics and the metadata, knowing the, the business logic, those are important specific use cases for the vertical and you can get to it faster. Right. Chris, how is this changing on the tech side, your perspective? Yeah. >>You know, I keep coming back to, you know, AWS and cloud makes it easier, right? None of this stuff, you know, all of this stuff can be done, uh, and has some of it has been, but you know, what Amazon continues to do is make it easier to consume by the developer, by the, by the customer and to actually embedded into applications much easier than it would be if I had to go set up the stack and build it all on that and, and, and, uh, embed it. Right. So it's, shortcutting that process. And again, as these products continue to mature, right. And some of the stuff is embedded, um, it makes that process so much faster. Uh, it makes it reduces the amount of work required by the developers, uh, the engineers to get there. So I I'm expecting, you're going to see more of this. >>Right. I think you're going to see more and more of these multi connected services by AWS that has a lot of the AIML, um, pre-configured data lakes, all that kind of stuff embedded in those services. So you don't have to do it yourself and continue to go up the stack. And we was talking about, Amazon's built for builders, right. But, you know, builders, you know, um, have been super specialized in, or we're becoming, you know, as engineers, we're being asked to be bigger and bigger and to be, you know, uh, be able to do more stuff. And I think, you know, these kinds of integrated services are gonna help us do that >>And certainly needed more. Now, when you have hybrid edge that are going to be operating with microservices on a cloud model, and with all those advantages that are going to come around the corner for being in the cloud, I mean, there's going to be, I think there's going to be a whole clarity around benefits in the cloud with all these capabilities and benefits cloud guru. Thanks my favorite this year, because it just points to why that could happen. I mean, that happens because of the cloud data. If you're on premise, you may not have a little cloud guru, you got to got to get more data. So, but they're all different edge certainly will come into your vision on the edge. Chris, how do you see that evolving for customers? Because that could be complex new stuff. How is it going to get easier? >>Yeah. It's super complex now, right? I mean, you gotta design for, you know, all the different, uh, edge 5g, uh, protocols are out there and, and, and solutions. Right. You know, Amazon's simplifying that again, to come back to simplification. Right. I can, I can build an app that, that works on any 5g network that's been integrated with AWS. Right. I don't have to set up all the different layers to get back to my cloud or back to my, my bigger data side. And I was kind of choking. I don't even know where to call the cloud anymore, big cloud, which is a central and I go down and then I've got a cloud at the edge. Right. So what do I call that? >>Exactly. So, you know, again, I think it is this next generation of technology with the edge comes, right. And we put more and more data at the edge. We're asking for more and more compute at the edge, right? Whether it be industrial or, you know, for personal use or consumer use, um, you know, that processing is gonna get more and more intense, uh, to be able to manage and under a single console, under a single platform and be able to move the code that I develop across that entire platform, whether I have to go all the way down to the, you know, to the very edge, uh, at the, at the 5g level, right? Or all the way into the bigger cloud and how that process, isn't there be able to do that. Seamlessly is going to be allow the speed of development that's needed. >>Well, you guys done a great job and no better time to be a techie or interested in technology or computer science or social science for that matter. This is a really perfect storm, a lot of problems to solve a lot of things, a lot of change happening, positive change opportunities, a lot of great stuff. Uh, final question guys, five years working together now on this partnership with AWS and Accenture, um, congratulations, you guys are in pole position for the next wave coming. Um, what's exciting. You guys, Chris, what's on your mind, Brian. What's, what's getting you guys pumped up >>Again. I come back to G you know, Andy mentioned it in his keynote, right? We're seeing customers move now, right. We're seeing, you know, five years ago we knew customers were going to get a new, this. We built a partnership to enable these enterprise customers to make that, that journey. Right. But now, you know, even more, we're seeing them move at such great speed. Right. Which is super excites me. Right. Because I can see, you know, being in this for a long time, now I can see the value on the other end. And I really, we've been wanting to push our customers as fast as they can through the journey. And now they're moving out of, they're getting, they're getting the religion, they're getting there. They see, they need to do it to change your business. So that's what excites me is just the excites me. >>It's just the speed at which we're, we're in a single movement. Yeah, yeah. I'd agree with, yeah, I'd agree with that. I mean, so, you know, obviously getting, getting customers to the cloud is super important work, and we're obviously doing that and helping accelerate that, it's it, it's what we've been talking about when we're there, all the possibilities that become available right. Through the common data capabilities, the access to the 175 some-odd AWS services. And I also think, and this is, this is kind of permeated through this week at re-invent is the opportunity, especially in those industries that do have an industrial aspect, a manufacturing aspect, or a really strong physical aspect of bringing together it and operational technology and the business with all these capabilities, then I think edge and pushing machine learning down to the edge and analytics at the edge is really going to help us do that. And so I'm super excited by all that possibility is I feel like we're just scratching the surface there, >>Great time to be building out. And you know, this is the time for re reconstruction. Re-invention big themes. So many storylines in the keynote, in the events. It's going to keep us busy here. It's looking at angle in the cube for the next year. Gentlemen, thank you for coming out. I really appreciate it. Thanks. Thank you. All right. Great conversation. You're getting technical. We could've go on another 30 minutes. Lot to talk about a lot of storylines here at AWS. Reinvent 2020 at the Centure executive summit. I'm John furrier. Thanks for watching.
SUMMARY :
It's the cube with digital coverage Welcome to cube three 60 fives coverage of the Accenture executive summit. Thanks for having me here. impact of the COVID-19 pandemic has been, what are you hearing from clients? you know, various facets, you know, um, first and foremost, to this reasonably okay, and are, you know, launching to many companies, even the ones who have adapted reasonably well, uh, all the changes the pandemic has brought to them. in the cloud that we are going to see. Can you tell us a little bit more about what this strategy entails? all the systems under which they attract need to be liberated so that you could drive now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's Talk a little bit about how this has changed, the way you support your clients and how That is their employees, uh, because you do, across every department, I'm the agent of this change is going to be the employee's weapon, So how are you helping your clients, And that is again, the power of cloud. And the power of cloud is to get all of these capabilities from outside that employee, the employee will be more engaged in his or her job and therefore And there's this, um, you know, no more true than how So at Accenture, you have long, long, deep Stan, sorry, And through that investment, we've also made several acquisitions that you would have seen in And, uh, they're seeing you actually made a statement that five years from now, Yeah, the future to me, and this is, uh, uh, a fundamental belief that we are entering a new And the evolution that is going to happen where, you know, the human grace of mankind, I genuinely believe that cloud first is going to be in the forefront of that change It's the cube with digital coverage I want to start by asking you what it is that we mean when we say green cloud, So the magnitude of the problem that is out there and how do we pursue a green you know, when companies begin their cloud journey and then they confront, uh, And, uh, you know, We know that in the COVID era, shifting to the cloud has really become a business imperative. uh, you know, from a few manufacturers hand sanitizers and to hand sanitizers, role there, uh, you know, from, in terms of our clients, you know, there are multiple steps And in the third year and another 3 million analytics costs that are saved through right-sizing So that's that instead of it, we practice what we preach, and that is something that we take it to heart. We know that conquering this pandemic is going to take a coordinated And it's about a group of global stakeholders cooperating to simultaneously manage the uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in What do you see as the different, the financial security or agility benefits to cloud. And obviously the ecosystem partnership that we have that We, what, what do you think the next 12 to 24 months? And we all along with Accenture clients will win. Thank you so much. It's the cube with digital coverage of AWS reinvent executive And what happens when you bring together the scientific And Brian bowhead, global director, and head of the Accenture AWS business group at Amazon Um, and I think that, you know, there's a, there's a need ultimately to, And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. And I think that, you know, that's going to help us make faster, better decisions. Um, and so I think with that, you know, there's a few different, How do we re-imagine that, you know, how do ideas go from getting tested So Arjun, I want to bring you into this conversation a little bit. It was, uh, something that, you know, we had all to do differently. And maybe the third thing I would say is this one team And what I think ultimately has enabled us to do is it allowed us to move And I think if you really think about what he's talking about, Because the old ways of thinking where you've got application people and infrastructure, How will their experience of work change and how are you helping re-imagine and And it's something that, you know, I think we all have to think a lot about, I mean, And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are very Uh, and so I think that that's, you know, one, one element that, uh, can be considered. or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently the customer obsession and this idea of innovating much more quickly. and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, And it's not just the technical people or the it people who are you know, some decisions, what we call it at Amazon or two-way doors, meaning you can go through that door, And so we chose, you know, uh, with our focus on innovation Jen, I want you to close this out here. sort of been great for me to see is that when people think about cloud, you know, Well, thank you so much. Yeah, it's been fun. And thank you for tuning into the cube. It's the cube with digital coverage Matthew, thank you for joining us. and also what were some of the challenges that you were grappling with prior to this initiative? Um, so the reason we sort of embarked So what was the main motivation for, for doing, um, you know, certainly as a, as an it leader and some of my operational colleagues, What is the art of the possible, can you tell us a little bit about why you the public sector that, you know, there are many rules and regulations quite rightly as you would expect Matthew, I want to bring you into the conversation a little bit here. to bring in a number of the different teams that we have say, cloud teams, security teams, um, I mean, so much of this is about embracing comprehensive change to experiment and innovate and Um, rather than just, you know, trying to pick It's not always a one size fits all. Obviously, you know, today what we believe is critical is making sure that we're creating something that met the forces needs, So to give you a little bit of, of context, when we, um, started And the pilot was so successful. And I think just parallel to that is the quality of our, because we had a lot of data, Seen that kind of return on investment, because what you were just describing with all the steps that we needed Um, but all the, you know, the minutes here and that certainly add up Have you seen any changes Um, but you can see the step change that is making in each aspect to the organization, And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain You know, we had lots of workshops and seminars where we all talk about, you know, see, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, when you are trying to get everyone on board for this kind of thing? The solution itself is, um, you know, extremely large and, um, I want to hear, where do you go from here? But so, because it's apparently not that simple, but, um, you know, And I see now that we have good at embedded in operational policing for me, this is the start of our journey, in particular has brought it together because you know, COVID has been the accelerant So a number of years back, we, we looked at kind of our infrastructure in our landscape trying to figure uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, And, um, you know, Australia, we had to live through Bush fires You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, to hours and days, and, and truly allowed us to, we had to, you know, VJ things, And what specifically did you guys do at Accenture and how did it all come one of the key things that, uh, you know, we learned along this journey was that, uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment How did you address your approach to the cloud and what was your experience? And then building upon it, and then, you know, partnering with Accenture allows because the kind of, uh, you know, digital transformation, cloud transformation, learnings, um, that might different from the expectation we all been there, Hey, you know, It's, it's getting that last bit over the line and making sure that you haven't been invested in the future hundred percent of the time, they will say yes until you start to lay out to them, okay, You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, Um, you know, that's all stood up on AWS and is a significant portion of And I think our next big step is going to be obviously, So, um, you know, having a lot of that legwork done for us and an AWS gives you that, And obviously our, our CEO globally is just spending, you know, announcement about a huge investment that we're making in cloud. a lot of people kind of going through the same process, knowing what you guys know now, And we had all of our people working remotely, um, within, uh, you know, effectively one business day. So, um, you know, one example where you're able to scale and, uh, And this is really about you guys when they're actually set up for growth, um, and actually allows, you know, a line to achievements I really appreciate you coming. to figure out how we unlock that value, um, you know, drive our costs down efficiency, to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with There's got to say like e-learning squares, right, for me around, you know, It is tough, but, uh, uh, you know, you got to get started on it. It's the cube with digital coverage of Thank you so much for coming on the show, Johan you're welcome. their proper date, not just a day, but also the date you really needed that we did probably talked about So storing the data we should do as efficiently possibly can. Or if you started working with lots of large companies, you need to have some legal framework around some framework around What were some of the things you were trying to achieve with the OSU? So the first thing we did is really breaking the link between the application, And then you can export the data like small companies, last company, standpoint in terms of what you were trying to achieve with this? a lot of goods when we started rolling out and put in production, the old you are three and bug because we are So one of the other things that we talk a lot about here on the cube is sustainability. I was, you know, also do an alternative I don't mean to move away from that, but with sustainability, in addition to the benefits purchases for 51 found that AWS performs the same task with an So that customers benefit from the only commercial cloud that's hat hits service offerings and the whole industry, if you look it over, look at our companies are all moving in. objective is really in the next five years, you will become the key backbone It's the cube with digital coverage And obviously, you know, we have in the cloud, uh, you know, with and exhibition of digital transformation, you know, we are seeing the transformation or I want to go to you now trust and tell us a little bit about how mine nav works and how it helps One of the big focus now is to accelerate. having to collaborate, uh, not in real life. They realize that now the cloud is what is going to become important for them to differentiate. Keisha, I want to talk with you now about my navs multiple capabilities, And one of the things that we did a lot of research we found out is that there's an ability to influence So Tristan, tell us a little bit about how this capability helps clients make greener on renewable energy, some incredibly creative constructs on the how to do that. Would you say that it's catching on in the United States? And we have seen case studies and all Keisha, I want to bring you back into the conversation. And with the digital transformation requiring cloud at scale, you know, we're seeing that in And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need This enabled the client to get started, knowing that there is a business Have you found that at all? What man I gives the ability is to navigate through those, to start quickly. Kishor I want to give you the final word here. and we are, you know, achieving client's static business objectives while Any platform that can take some of the guesswork out of the future. It's the cube with digital coverage of And Andy T a B G the M is essentially Amazon business group lead managing the different pieces so I can move more quickly, uh, you know, And then, you know, that broadens our capability from just a technical discussion to It's not like it's new to you guys. the cloud, um, you know, that leaves 96 percentile now for him. And so I think, I think, you know, when you, when you think of companies out there faced with these challenges, have you seen for the folks who have done that? And at the end you can buy a lawn. it along with the talent and change pieces, which are also so important as you make What's the success factors that you see, a key success factor for these end to end transformations is not just the leaders, but you And so that takes me to perhaps the second point, which is the culture, um, it's important, Because I think, you know, as you work backwards from the customers, to the, you know, speed to insights, how'd you get them decomposing, uh, their application set and the top line is how do you harden that and protect that with, um, You know, the business model side, obviously the enablement is what Amazon has. And that we, if you think of that from the partnership, And if you hear Christophe Weber from Takeda talk, that need to get built and build that library by doing that, we can really help these insurance companies strategy you guys have to attract and attain the best and retain the people. Um, you know, it's, it's, um, it's an interesting one. I just say, you guys have a great team over there. um, uh, you know, capability set that will help enable him to and transformations as Brian And then number four is really about, you know, how do we, um, extend We got to get to the final question for you guys to weigh in on, and that's going to have the industry, um, you know, focus. Consume the latest and greatest of AWS as capabilities and, you know, in the areas of machine learning and analytics, as you know, the technology invention, um, comes out and continues to sort of I want to say thank you to you guys, because I've reported a few times some stories Thanks for coming on. at Atrius reinvent 2020 I'm John for your host. It's the cube with digital coverage of the century executive summit, where all the thought leaders going to extract the signal from the nose to share with you their perspective And I know compute is always something that, you know, over there, you know, small little team he's on the front and front stage. And one of the things that I'm excited about as you talk about going up the stack and on the edge are things will um, and the, the need, you know, more than ever really to, uh, to kind of rethink about because, you know, just reminded me that Brian just reminded me of some things I forgot happened. uh, you know, the iMac and offer that out. And a lot of that was some of that was already being done, but we were stitching multiple services It's interesting, you know, not to get all nerdy and, and business school life, but you've got systems of records, and even in the, you know, the macro S example is the ability if we're talking about features, Um, in the last session we talked And getting it into, into a model that you can pull the value out of the customers can pull the value out, that kind of tease out the future and connect the dots to what's coming. And I think that's, that's keeping with, you know, uh, Chris was talking about where we might be systems of record, Hey, Chris, on the last segment we did on the business mission, um, session, Andy Taylor from your team, So marketplace, you know, you, you heard Dave talk about that in the, in the partner summit, It's one thing if I just need to pass like a, you know, a simple user ID back and forth, You know, one of the things I want to, um, dig into with you guys now is in real time to either what a customer, you know, asks, um, you know, of the world, if, um, something, you know, in 10 minutes can change and being able to have the data's horizontally scalable, and then you got the specialization in the app changes And so we're doing a lot in connect is a good example of this too, where you look at it. And that was their last year SageMaker was kinda moving up the stack, but now you have apps embedding machine learning I mean, so, you know, code guru, uh, dev ops guru Panorama, those are important specific use cases for the vertical and you can get None of this stuff, you know, all of this stuff can be done, uh, and has some of it has been, And I think, you know, these kinds of integrated services are gonna help us do that I mean, that happens because of the cloud data. I mean, you gotta design for, you know, all the different, um, you know, that processing is gonna get more and more intense, uh, um, congratulations, you guys are in pole position for the next wave coming. I come back to G you know, Andy mentioned it in his keynote, right? I mean, so, you know, obviously getting, getting customers to the cloud is super important work, And you know, this is the time for re reconstruction.
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Karl Hick, Brian Bohan, and Arjun Bedi | AWS Executive Summit 2020
>>from around the globe. It's the Cube with digital coverage of AWS reinvent Executive Summit 2020 sponsored by Accenture and AWS. What? Welcome, everyone to the Cube Virtual and our coverage of the Accenture Executive Summit, part of AWS reinvent 2020. I'm your host, Rebecca Knight. Today we're talking about the power of three. And what happens when you bring together the scientific know how of a global bias Bio pharmaceutical powerhouse in Takeda, a leading cloud services provider in AWS and Accenture's ability to innovate, execute and deliver innovation, Joining me to talk about these things we have Aaron. Sorry. Arjun, baby. He is the senior managing director and chairman of Accenture's Diamond Leadership Council. Welcome margin, you Carl Hick. He is the chief digital and information officer at Takeda. >>Pleasure to be here. Thank you. Rebecca >>and Brian Bowen, global director and head of the Accenture AWS Business Group at Amazon Web services. Thanks so much for coming. Thank you. So, as I said, we're talking today about this relationship between your three organizations. Carl, I want to talk with you. I know you're at the beginning of your cloud journey. What was the compelling reason Why? Why I moved to the cloud and why now? >>Yeah. No, thank you for the question. So you know as ah, bio pharmaceutical leader were committed toe bringing better health and a brighter future to our patients. We're doing that by translating science and toe some really innovative and life transporting therapies. But throughout, you know, we believe that there's, ah responsible use of technology of data and of innovation. And those three ingredients air really key to helping us deliver on that promise. And so, you know, while I think I'll call it this Cloud Journeys already has always been a part of our strategy. Andi have made some pretty steady progress over the last years with a number of local it diverse approaches to the digital in AI. We just weren't seeing the impact at scale that we wanted to see. Andi, I think that you know, there's a there's a need ultimately to accelerate and broaden that shift. And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. One of those has been certainly a number of the large acquisitions we've made Shire being the most pressing example, but also the global pandemic. Both of those highlight the need for us to move faster at the speed of cloud ultimately on. So we started thinking outside of the box because it was taking us too long and we decided to leverage the strategic partner model on. It's giving us a chance to think about our challenges very differently. We call this the power of three on. Ultimately, our focus is singularly on our patients. I mean, they're waiting for us. We need Thio. Get there faster. It can take years. And so I think that there is a focus on innovation at a rapid speed so we can move ultimately from treating conditions to keeping people healthy. >>So as you are embarking on this journey, what are some of the insights you want to share about? About what you're seeing so far? >>Yeah. No, it's a great question. So I mean, look, maybe right before I highlight some of the key insights, I would say that, you know, with Cloud now as the as a launchpad for innovation, you know, our vision all along has been that in less than 10 years we want every single to Kito associate. We're employees to be empowered by an AI assistant. And I think that, you know that's gonna help us make faster, better decisions that will help us. Uh, fundamentally, you know, deliver transformative therapies and better experiences to to that ecosystem, to our patients, to positions to payers, etcetera much faster than we previously thought possible. Um, and I think that technologies like cloud and edge computing together with a very powerful or call it data fabric is gonna help us to create this this really time. I'll call it the digital ecosystem. The data has to flow ultimately seamlessly between our patients and providers or partners or researchers. Etcetera. Uh, and so we've been thinking about this, Uh, call it. We call it sort of this pyramid. Um, that helps us describe our vision on a lot of it has to do with ultimately modernizing the foundation, modernizing and re architect ing the platforms that drive the company, heightening our focus on data, which means that there's an accelerated shift towards enterprise data platforms and digital products. And then, ultimately, a, you know, really an engine for innovation. Sitting at the very top, um, and So I think with that, you know, there's a few different I'll call it insights that you know are quickly kind of come zooming into focus. I would say one is this need to collaborate very differently. Um, you know, not only internally, but you know, how do we define ultimately and build a connected digital ecosystem with the right partners and technologies? Externally, I think the second component that maybe people don't think as much about but, you know, I find critically important is for us to find ways of really transforming our culture. We have to unlock talent and shift the culture, certainly as a large biopharmaceutical, very differently. And then, lastly, you've touched on it already. Which is, you know, innovation at the speed of cloud. How do we re imagine that you know how Doe ideas go from getting tested in months? That kind of getting tested in days, you know, how do we collaborate very differently on So I think those air three, perhaps of the larger chocolate insights that you know the three of us are spending a lot of time thinking about right now. >>So, Arjun, I want to bring you into this conversation a little bit. Let's let's delve into those a bit. Talk first about the collaboration that Carl was referencing there. How how have you seen that it is enabling colleagues and teams to communicate differently, interact in new and different ways, both internally and externally. As Carl said, >>No, thank you for that. And I've got to give called a lot of credit because as we started to think about this journey, it was clear was a bold ambition. It was, uh, something that, you know, we had all to do differently. And so the concept of the power of three that Karl has constructed has become a label for us as a way to think about what are we going to do to collectively drive this journey forward? And to me, the unique ways of collaboration means three things. The first one is that what is expected is that the three parties they're going to come together, and it's more than just the sum of our resource is, and by that I mean that we have to bring all of ourselves all of our collective capabilities as an example. Amazon has amazing supply chain capabilities there. One of the best at supply chain. So in addition to Resource is when we have supply chain innovations, that's something that they're bringing in addition to just talent and assets. Similarly, for Accenture, right, we do a lot in the talent space. So how do we bring our thinking as to how we apply best practices for talent to this partnership? So as we think about this, so that's that's the first one. The second one is about shared success. Very early on in this partnership, we started to build some foundations and actually develop seven principles that all of us would look at it as the basis for this success shared success model. And we continue to hold that sort of in the forefront as we think about this collaboration. And maybe the third thing I would say is this one team mindset. So whether it's the three of our CEO's that get together every couple of months to think about this partnership or it is the governance model that Karl has put together, which has all three parties in the governance and every level of leadership, we always think about this as a collective group so that we can keep that front and center. And what this, I think, ultimately has enabled us to do Is it allowed us to move its speed, be more flexible and ultimately all be looking at the target the same way the North south? The same way. >>Brian. What? What about you? What have you observed? What are you thinking about? In terms of how this is helping teams collaborate differently? >>Yeah, absolutely. And Georgia made some great points there. And I think if you really think about what he's talking about, it's that diversity of talent, diversity of skill and viewpoint and even culture. Right? And so we see that in the power of three. And I think if we drilled down into what we see at Takeda and frankly, Takeda was really, I think, pretty visionary and on their way here, right, and taking this kind of cross functional approach and applying it to how they operate day to day. So moving from a more functional view of the world to more of a product oriented view of the world, right? So when you think about, we're gonna be organized around a product or service or capability that we're gonna provide to our customers are patients or donors. In this case, it implies a different structure, although altogether in a different way of thinking. Right, because now you've got technical people in business experts and marketing experts all working together in This is sort of a cross collaboration, and what's great about that is it's really the only way to succeed with Cloud, right, because the old ways of thinking where you've got application people in infrastructure, people and business people is sub optimal, right, because we can all access this tools and capabilities. And the best way to do that isn't across kind of a cross collaborative way. And so this is product oriented mindset of Takeda was already on, I think is allowed us to move faster in those areas. >>Carl, I wanna go back to this idea of unlocking talent and culture, and this is something that both Brian and origin have talked about. Two people are are an essential part of their at the heart of your organization. How will their experience of work change and how are you helping reimagine and reinforce a strong organizational culture, particularly at this time when so many people are working remotely. >>Yeah, that's a great question. And it's something that, you know, I think we all have to think a lot about. I mean, I think, you know, driving this this call this this digital and data kind of capability building takes a lot of a lot of thinking. So I mean, there's a few different elements in terms of how we're tackling this one is we're recognizing. And it's not just for the technology organization or for those actors that that we're innovating with. But it's really across, you know, all of Takeda. We're working through ways of raising what I'll call the overall digital leaders literacy of the organization. You know, what are the, You know, what are the skills that are needed almost at a baseline level, even for, ah, global biopharmaceutical company? And how do we deploy? I'll call it Those learning resource is very broadly, and then secondly, I think that, you know, we're very clear that there's a number of areas where they're very specialized skills that are needed. Uh, my organization is one of those, and so, you know, we're fostering ways in which you know, were very kind of quickly kind of creating avenues, excitement for for associates in that space. So one example specifically is we use, you know, during these very much sort of remote sort of days, we use what we call global it me days, and we set a day aside every single month and this last Friday. Um, you know, we create during that time, it's time for personal development. Um, and we provide active seminars and training on things like, you know, robotic process automation, Data Analytics Cloud. Uh, in this last month, we've been doing this for months and months now, but in his last month, more than 50% of my organization participated. And there's this huge positive shift, both in terms of access and excitement about really harnessing those new skills and being able to apply them on. So I think that that's, you know, 11 element that can be considered. And then thirdly, of course, every organization has to work on. How do you prioritize talent, acquisition and management and competencies that you can't re skill? I mean, there's just some new capabilities that we don't have, And so there's a large focus that I have with our executive team in our CEO and thinking through those critical roles that we need to activate in order kind of thio build on this, uh, this business led cloud transformation and lastly, probably the hardest one. But the one that I'm most jazzed about is really this focus on changing the mindsets and behaviors. Andi, I think there, you know, this is where the power of three is really kind of coming together nicely. E mean, we're working on things like, you know, how do we create this patient obsessed curiosity? Um, and really kind of unlock innovation with a really kind of a growth mindset, Uh, and the level of curiosity that's needed not to just continue to do the same things, but to really challenge the status quo. So that's one big area of focus. We're having the agility toe act just faster. I mean, toe worry less. I guess I would say about kind of the standard chain of command, but how do you make more speedy, more courageous decisions? And this is places where we can emulate the way that ah, partner like AWS works? Or how do we collaborate across the number of boundaries, you know, and I think origin spoke eloquently to a number of partnerships that we can build so we can break down some of these barriers and use these networks. Um, whether it's within our own internal ecosystem or externally, to help to create value faster. So a lot of energy around ways of working we'll have to check back in. But, I mean, we're early in on this mindset and behavioral shift, but a lot of good early momentum. >>Carl, you've given me a good segue to talk to Brian about innovation because you said a lot of the things that I was the customer obsession and this idea of innovating much more quickly. Obviously. Now the world has its eyes on drug development, and we've all learned a lot about it in the past few months. And accelerating drug development is all of is of great interest to all of us. Brian How does a transformation like this help a company's ability to become more agile and more innovative? Add quicker speed to >>Yeah, No, absolutely. And I think some of the things that Karl talked about just now are critical to that. Right? I think, where sometimes you know, folks fall short is they think, you know, we're going to roll out the technology and the technology is going to be the Silver Bullet, where, in fact it is. The culture it is is the talent, and it's the focus on that. That's going to be, you know, the determinant of success. And I will say, You know, in this power of three arrangement, Karl talked a lot about the pyramid, um, talent and culture and that change. And that kind of thinking about that has been a first class citizen since the very beginning. Right? That absolutely is critical for being there. Um and so that's been that's been key. And so we think about innovation at Amazon and AWS, and Carl mentioned some of things that, you know, partner like AWS can bring to the table is we talk a lot about builders, right? So we're kind of obsessive about builders, Onda. We mean what we mean by that is way at Amazon, we hire for builders, we cultivate builders and we like to talk to our customers about it as well. And it also implies a different mindset. Right? When you're a builder, you have that curiosity. You have that ownership. You have that steak and whatever I am creating. I'm going to be a co owner of this product or the service right getting back to that kind of product oriented mindset. And it's not just the technical people or the I t. People who are builders. It is also the business people, as Karl talked about right. So when we start thinking about innovation again, where we see folks kind of get into a little bit of innovation, pilot paralysis is that you can focus on the technology. But if you're not focusing on the talent and the culture and the processes and the mechanisms, you're gonna be putting out technology. But you're not gonna have an organization that's ready to take it and scale and accelerated right, and so that's that's been absolutely critical. So just a couple of things we've been doing with with Takeda indicate, has really been leading the way is think about a mechanism and a process, and it's really been working backwards from the customer, right? In this case again, the patient and the donor. And that was an easy one because a key value of decadas is to be a patient focused biopharmaceutical, right? So that was embedded in their DNA. So that working back from that, that patient, that donor was a key part of that process. And that's really deep in our DNA as well in eccentrics. And so we're able to bring that together. The other one is, is getting used to experimenting and even perhaps failing right and being able to reiterate and fail fast and experiment and understanding that you know some decisions, what we call it at Amazon or to a doors meaning you could go through that door not like what you see and turn around and go back. And cloud really helps there. Because the cost of experimenting and the cost of failure is so much lower than it's ever been. You could do it much faster, and the implications there so much less so just a couple of things that we've been really driving with a kid around innovation that's been really critical. >>Carl, where are you already seeing signs of success? >>Yeah, No, it's a great question. And so we chose, you know, with our focus on innovation to try to unleash maybe the power of data digital in uh, focusing on what I call sort of a maid. And so we chose our plasma derived therapy business. Um and you know, the plasma drive therapy business unit? It develops critical lifesaving therapies for patients with a rare and complex diseases. Um, but what we're doing is by bringing kind of our energy together, we're focusing on creating called State of the art digitally connected donation centers. And we're really modernizing. You know, the donor experience right now we're trying Thio improve. Also, I'll call it the overall Plasma Collection process. And so we've selected a number of uncle at very high speed pilots that were working through right now specifically in this in this area, and we're seeing really great results already on DSO. That's that's one specific area of focus. >>Arjun, I want you to close this out here. Any ideas? Any best practices advice you would have for other pharmaceutical companies that are that are at the early stage of their cloud journey. >>Sorry. Was that for me? >>Yes. Sorry. Urgent? >>Yeah. No, I was breaking up a bit. No, I think the key is what sort of been great for me to see is that when people think about cloud, you know, you always think about infrastructure technology. The reality is that the cloud is really the true enabler for innovation at innovating at scale. And if you think about that, right and all the components that you need, ultimately, that's where the value is for the company, right? Because, yes, you're gonna get some cost synergies, and that's great. But the true value is And how do we transform the organization? The case of Takeda and a life sciences clients, right. We're trying to take a 14 year process of research and development that takes billions of dollars and compress that right. Tremendous amounts of innovation, opportunity. You think about the commercial aspect, lots of innovation can come that the plasma derived therapy is a great example of how we're gonna really innovate to change the trajectory of that business. So I think innovation is at the heart of what most organizations need to do. And the formula the cocktail that Takeda has constructed with this Fuji program really has all the ingredients, um, that are required for that success. >>Great. Well, thank you so much. Arjun, Brian and Carl was really an enlightening conversation. >>Thank you. It's been a lot of >>fun. Thank you. >>Uh, been fun. Thanks, Rebecca. >>And thank you for tuning into the Cube. Virtual is coverage of the Accenture Executive Summit.
SUMMARY :
And what happens when you bring together the scientific know how of a global bias Pleasure to be here. and Brian Bowen, global director and head of the Accenture AWS Business Group at And so, you know, while I think I'll call it this Cloud Journeys already has always been a part of our strategy. Sitting at the very top, um, and So I think with that, you know, How how have you seen that it is enabling colleagues and teams to communicate And so the concept of the power of three that Karl has constructed has become a What have you observed? And I think if you really think about what he's talking about, How will their experience of work change and how are you helping reimagine And it's something that, you know, I think we all have to think a lot about. And accelerating drug development is all of is of great interest That's going to be, you know, the determinant of success. And so we chose, you know, Arjun, I want you to close this out here. Was that for me? sort of been great for me to see is that when people think about cloud, you know, Well, thank you so much. It's been a lot of Thank you. Uh, been fun. And thank you for tuning into the Cube.
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AWS Executive Summit 2020
>>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to cube three 60 fives coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight. Today we are joined by a cube alum, Karthik, Lorraine. He is Accenture senior managing director and lead Accenture cloud. First, welcome back to the show Karthik. >>Thank you. Thanks for having me here. >>Always a pleasure. So I want to talk to you. You are an industry veteran, you've been in Silicon Valley for decades. Um, I want to hear from your perspective what the impact of the COVID-19 pandemic has been, what are you hearing from clients? What are they struggling with? What are their challenges that they're facing day to day? >>I think, um, COVID-19 is being a eye-opener from, you know, various facets, you know, um, first and foremost, it's a, it's a hell, um, situation that everybody's facing, which is not just, uh, highest economic bearings to it. It has enterprise, um, an organization with bedding to it. And most importantly, it's very personal to people, um, because they themselves and their friends, family near and dear ones are going through this challenge, uh, from various different dimension. But putting that aside, when you come to it from an organization enterprise standpoint, it has changed everything well, the behavior of organizations coming together, working in their campuses, working with each other as friends, family, and, uh, um, near and dear colleagues, all of them are operating differently. So that's what big change to get things done in a completely different way, from how they used to get things done. >>Number two, a lot of things that were planned for normal scenarios, like their global supply chain, how they interact with their client customers, how they go innovate with their partners on how that employees contribute to the success of an organization at all changed. And there are no data models that give them a hint of something like this for them to be prepared for this. So we are seeing organizations, um, that have adapted to this reasonably okay, and are, you know, launching to innovate faster in this. And there are organizations that have started with struggling, but are continuing to struggle. And the gap between the leaders and legs are widening. So this is creating opportunities in a different way for the leaders, um, with a lot of pivot their business, but it's also creating significant challenge for the lag guides, uh, as we defined in our future systems research that we did a year ago, uh, and those organizations are struggling further. So the gap is actually widening. >>So you just talked about the widening gap. I've talked about the tremendous uncertainty that so many companies, even the ones who have adapted reasonably well, uh, in this, in this time, talk a little bit about Accenture cloud first and why, why now? >>I think it's a great question. Um, we believe that for many of our clients COVID-19 has turned, uh, cloud from an experimentation aspiration to an origin mandate. What I mean by that is everybody has been doing something on the other end cloud. There's no company that says we don't believe in cloud are, we don't want to do cloud. It was how much they did in cloud. And they were experimenting. They were doing the new things in cloud, but they were operating a lot of their core business outside the cloud or not in the cloud. Those organizations have struggled to operate in this new normal, in a remote fashion, as well as, uh, their ability to pivot to all the changes the pandemic has brought to them. But on the other hand, the organizations that had a solid foundation in cloud were able to collect faster and not actually gone into the stage of innovating faster and driving a new behavior in the market, new behavior within their organization. >>So we are seeing that spend to make is actually fast-forwarded something that we always believed was going to happen. This, uh, uh, moving to cloud over the next decade is fast forward it to happen in the next three to five years. And it's created this moment where it's a once in an era, really replatforming of businesses in the cloud that we are going to see. And we see this moment as a cloud first moment where organizations will use cloud as the, the, the canvas and the foundation with which they're going to reimagine their business after they were born in the cloud. Uh, and this requires a whole new strategy. Uh, and as Accenture, we are getting a lot in cloud, but we thought that this is the moment where we bring all of that, gave him a piece together because we need a strategy for addressing, moving to cloud are embracing cloud in a holistic fashion. And that's what Accenture cloud first brings together a holistic strategy, a team that's 70,000 plus people that's coming together with rich cloud skills, but investing to tie in all the various capabilities of cloud to Delaware, that holistic strategy to our clients. So I want you to >>Delve into a little bit more about what this strategy actually entails. I mean, it's clearly about embracing change and being willing to experiment and having capabilities to innovate. Can you tell us a little bit more about what this strategy entails? >>Yeah. The reason why we say that as a need for strategy is like I said, cloud is not new. There's almost every customer client is doing something with the cloud, but all of them have taken different approaches to cloud and different boundaries to cloud. Some organizations say, I just need to consolidate my multiple data centers to a small data center footprint and move the nest to cloud. Certain other organizations say that well, I'm going to move certain workloads to cloud. Certain other organizations said, well, I'm going to build this Greenfield application or workload in cloud. Certain other said, um, I'm going to use the power of AI ML in the cloud to analyze my data and drive insights. But a cloud first strategy is all of this tied with the corporate strategy of the organization with an industry specific cloud journey to say, if in this current industry, if I were to be reborn in the cloud, would I do it in the exact same passion that I did in the past, which means that the products and services that they offer need to be the matching, how they interact with that customers and partners need to be revisited, how they bird and operate their IP systems need to be the, imagine how they unearthed the data from all of the systems under which they attract need to be liberated so that you could drive insights of cloud. >>First strategy hands is a corporate wide strategy, and it's a C-suite responsibility. It doesn't take the ownership away from the CIO or CIO, but the CIO is, and CDI was felt that it was just their problem and they were to solve it. And everyone as being a customer, now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's agenda, where probably the CDI is the instrument to execute that that's a holistic cloud-first strategy >>And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, as you were saying, this idea of being reborn in the cloud. So now how do I think about things? How do I communicate? How do I collaborate? How do I get done? What I need to get done. Talk a little bit about how this has changed, the way you support your clients and how Accenture cloud first is changing your approach to cloud services. >>Wonderful. Um, you know, I did not color one very important aspect in my previous question, but that's exactly what you just asked me now, which is to do all of this. I talked about all of the variables, uh, an organization or an enterprise is going to go through, but the good part is they have one constant. And what is that? That is their employees, uh, because you do, the employees are able to embrace this change. If they are able to, uh, change them, says, pivot them says retool and train themselves to be able to operate in this new cloud. First one, the ability to reimagine every function of the business would be happening at speed. And cloud first approach is to do all of this at speed, because innovation is deadly proposed there, do the rate of probability on experimentation. You need to experiment a lot for any kind of experimentation. >>There's a probability of success. Organizations need to have an ability and a mechanism for them to be able to innovate faster for which they need to experiment a lot, the more the experiment and the lower cost at which they experiment is going to help them experiment a lot. And they experiment demic speed, fail fast, succeed more. And hence, they're going to be able to operate this at speed. So the cloud-first mindset is all about speed. I'm helping the clients fast track that innovation journey, and this is going to happen. Like I said, across the enterprise and every function across every department, I'm the agent of this change is going to be the employees or weapon, race, this change through new skills and new grueling and new mindset that they need to adapt to. >>So Karthik what you're describing it, it sounds so exciting. And yet for a pandemic wary workforce, that's been working remotely that may be dealing with uncertainty if for their kid's school and for so many other aspects of their life, it sounds hard. So how are you helping your clients, employees get onboard with this? And because the change management is, is often the hardest part. >>Yeah, I think it's, again, a great question. A bottle has only so much capacity. Something got to come off for something else to go in. That's what you're saying is absolutely right. And that is again, the power of cloud. The reason why cloud is such a fundamental breakthrough technology and capability for us to succeed in this era, because it helps in various forms. What we talked so far is the power of innovation that can create, but cloud can also simplify the life of the employees in an enterprise. There are several activities and tasks that people do in managing that complex infrastructure, complex ID landscape. They used to do certain jobs and activities in a very difficult underground about with cloud has simplified. And democratised a lot of these activities. So that things which had to be done in the past, like managing the complexity of the infrastructure, keeping them up all the time, managing the, um, the obsolescence of the capabilities and technologies and infrastructure, all of that could be offloaded to the cloud. >>So that the time that is available for all of these employees can be used to further innovate. Every organization is going to spend almost the same amount of money, but rather than spending activities, by looking at the rear view mirror on keeping the lights on, they're going to spend more money, more time, more energy, and spend their skills on things that are going to add value to their organization. Because you, every innovation that an enterprise can give to their end customer need not come from that enterprise. The word of platform economy is about democratising innovation. And the power of cloud is to get all of these capabilities from outside the four walls of the enterprise, >>It will add value to the organization, but I would imagine also add value to that employee's life because that employee, the employee will be more engaged in his or her job and therefore bring more excitement and energy into her, his or her day-to-day activities too. >>Absolutely. Absolutely. And this is, this is a normal evolution we would have seen everybody would have seen in their lives, that they keep moving up the value chain of what activities that, uh, gets performed buying by those individuals. And this is, um, you know, no more true than how the United States, uh, as an economy has operated where, um, this is the power of a powerhouse of innovation, where the work that's done inside the country keeps moving up to value chain. And, um, us leverage is the global economy for a lot of things that is required to power the United States and that global economic, uh, phenomenon is very proof for an enterprise as well. There are things that an enterprise needs to do them soon. There are things an employee needs to do themselves. Um, but there are things that they could leverage from the external innovation and the power of innovation that is coming from technologies like cloud. >>So at Accenture, you have long, long, deep Stan, sorry, you have deep and long-standing relationships with many cloud service providers, including AWS. How does the Accenture cloud first strategy, how does it affect your relationships with those providers? >>Yeah, we have great relationships with cloud providers like AWS. And in fact, in the cloud world, it was one of the first, um, capability that we started about years ago, uh, when we started developing these capabilities. But five years ago, we hit a very important milestone where the two organizations came together and said that we are forging a pharma partnership with joint investments to build this partnership. And we named that as a Accenture, AWS business group ABG, uh, where we co-invest and brought skills together and develop solutions. And we will continue to do that. And through that investment, we've also made several acquisitions that you would have seen in the recent times, like, uh, an invoice and gecko that we made acquisitions in in Europe. But now we're taking this to the next level. What we are saying is two cloud first and the $3 billion investment that we are bringing in, uh, through cloud-first. >>We are going to make specific investment to create unique joint solution and landing zones foundation, um, cloud packs with which clients can accelerate their innovation or their journey to cloud first. And one great example is what we are doing with Takeda, uh, billable, pharmaceutical giant, um, between we've signed a five-year partnership. And it was out in the media just a month ago or so, where we are, the two organizations are coming together. We have created a partnership as a power of three partnership, where the three organizations are jointly hoarding hats and taking responsibility for the innovation and the leadership position that Takeda wants to get to with this. We are going to simplify their operating model and organization by providing and flexibility. We're going to provide a lot more insights. Tequila has a 230 year old organization. Imagine the amount of trapped data and intelligence that is there. >>How about bringing all of that together with the power of AWS and Accenture and Takeda to drive more customer insights, um, come up with breakthrough R and D uh, accelerate clinical trials and improve the patient experience using AI ML and edge technologies. So all of these things that we will do through this partnership with joined investment from Accenture cloud first, as well as partner like AWS, so that Takeda can realize their gain. And, uh, their senior actually made a statement that five years from now, every ticket an employee will have an AI assistant. That's going to make that beginner employee move up the value chain on how they contribute and add value to the future of tequila with the AI assistant, making them even more equipped and smarter than what they could be otherwise. >>So, one last question to close this out here. What is your future vision for, for Accenture cloud first? What are we going to be talking about at next year's Accenture executive summit? Yeah, the future >>Is going to be, um, evolving, but the part that is exciting to me, and this is, uh, uh, a fundamental belief that we are entering a new era of industrial revolution from industry first, second, and third industry. The third happened probably 20 years ago with the advent of Silicon and computers and all of that stuff that happened here in the Silicon Valley. I think the fourth industrial revolution is going to be in the cross section of, uh, physical, digital and biological boundaries. And there's a great article, um, in one economic forum that people, uh, your audience can Google and read about it. Uh, but the reason why this is very, very important is we are seeing a disturbing phenomenon that over the last 10 years are seeing a Blackwing of the, um, labor productivity and innovation, which has dropped to about 2.1%. When you see that kind of phenomenon over that longer period of time, there has to be breakthrough innovation that needs to happen to come out of this barrier and get to the next, you know, base camp, as I would call it to further this productivity, um, lack that we are seeing, and that is going to happen in the intersection of the physical, digital and biological boundaries. >>And I think cloud is going to be the connective tissue between all of these three, to be able to provide that where it's the edge, especially is good to come closer to the human lives. It's going to come from cloud. Yeah. Pick totally in your mind, you can think about cloud as central, either in a private cloud, in a data center or in a public cloud, you know, everywhere. But when you think about edge, it's going to be far reaching and coming close to where we live and maybe work and very, um, get entertained and so on and so forth. And there's good to be, uh, intervention in a positive way in the field of medicine, in the field of entertainment, in the field of, um, manufacturing in the field of, um, you know, mobility. When I say mobility, human mobility, people, transportation, and so on and so forth with all of this stuff, cloud is going to be the connective tissue and the vision of cloud first is going to be, uh, you know, blowing through this big change that is going to happen. And the evolution that is going to happen where, you know, the human grace of mankind, um, our person kind of being very gender neutral in today's world. Um, go first needs to be that beacon of, uh, creating the next generation vision for enterprises to take advantage of that kind of an exciting future. And that's why it, Accenture, are we saying that there'll be change as our, as our purpose? >>I genuinely believe that cloud first is going to be in the forefront of that change agenda, both for Accenture as well as for the rest of the work. Excellent. Let there be change, indeed. Thank you so much for joining us Karthik. A pleasure I'm Rebecca nights stay tuned for more of Q3 60 fives coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS >>Welcome everyone to the Q virtual and our coverage of the Accenture executive summit, which is part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the green cloud and joining me is Kishor Dirk. He is Accenture senior managing director cloud first global services lead. Thank you so much for coming on the show. Kishor nice to meet you. So I want to start by asking you what it is that we mean when we say green cloud, we know the sustainability is a business imperative. So many organizations around the world are committing to responsible innovation, lowering carbon emissions. But what is this? What is it? What does it mean when they talk about cloud from a sustainability perspective? I think it's about responsible innovation being cloud is a cloud first approach that has benefit the clients by helping reduce carbon emissions. Think about it this way. >>You have a large number of data centers. Each of these data centers are increasing by 14% every year. And this double digit growth. What you're seeing is these data centers and the consumption is nearly coolant to the kind of them should have a country like Spain. So the magnitude of the problem that is out there and how do we pursue a green approach. If you look at this, our Accenture analysis, in terms of the migration to public cloud, we've seen that we can reduce that by 59 million tons of CO2 per year with just the 5.9% reduction in total emissions and equates this to 22 million cars off the road. And the magnitude of reduction can go a long way in meeting climate change commitments, particularly for data sensitive. Wow, that's incredible. The numbers that you're putting forward are, are absolutely mind blowing. So how does it work? Is it a simple cloud migration? So, you know, when companies begin their cloud journey and then they confront, uh, with >>Them a lot of questions, the decision to make, uh, this particular, uh, element sustainable in the solution and benefits they drive and they have to make wise choices, and then they will gain unprecedented level of innovation leading to both a greener planet, as well as, uh, a greener balance sheet, I would say, uh, so effectively it's all about ambition, data ambition, greater the reduction in carbon emissions. So from a cloud migration perspective, we look at it as a, as a simple solution with approaches and sustainability benefits, uh, that vary based on things it's about selecting the right cloud provider, a very carbon thoughtful provider and the first step towards a sustainable cloud journey. And here we're looking at cloud operators know, obviously they have different corporate commitments towards sustainability, and that determines how they plan, how they build, uh, their, uh, uh, the data centers, how they are consumed and assumptions that operate there and how they, or they retire their data centers. >>Then, uh, the next element that you want to do is how do you build it ambition, you know, for some of the companies, uh, and average on-prem, uh, drives about 65% energy reduction and the carbon emission reduction number was 84%, which is kind of good, I would say. But then if you could go up to 98% by configuring applications to the cloud, that is significant benefit for, uh, for the board. And obviously it's a, a greener cloud that we're talking about. And then the question is, how far can you go? And, uh, you know, the, obviously the companies have to unlock greater financial societal environmental benefits, and Accenture has this cloud based circular operations and sustainable products and services that we bring into play. So it's a, it's a very thoughtful, broader approach that w bringing in, in terms of, uh, just a simple concept of cloud migration. >>So we know that in the COVID era, shifting to the cloud has really become a business imperative. How is Accenture working with its clients at a time when all of this movement has been accelerated? How do you partner and what is your approach in terms of helping them with their migrations? >>Yeah, I mean, let, let me talk a little bit about the pandemic and the crisis that is that today. And if you really look at that in terms of how we partnered with a lot of our clients in terms of the cloud first approach, I'll give you a couple of examples. We worked with rolls, Royce, MacLaren, DHL, and others, as part of the ventilator, a UK challenge consortium, again, to, uh, coordinate production of medical ventilator surgically needed for the UK health service. Many of these farms I've taken similar initiatives in, in terms of, uh, you know, from a few manufacturers hand sanitizers, and to answer it as us and again, leading passionate labels, making PPE, and again, at the UN general assembly, we launched the end-to-end integration guide that helps company is essentially to have a sustainable development goals. And that's how we are parking at a very large scale. >>Uh, and, and if you really look at how we work with our clients and what is Accenture's role there, uh, you know, from, in terms of our clients, you know, there are multiple steps that we look at. One is about planning, building, deploying, and managing an optimal green cloud solution. And Accenture has this concept of, uh, helping clients with a platform to kind of achieve that goal. And here we are having, we are having a platform or a mine app, which has a module called BGR advisor. And this is a capability that helps you provide optimal green cloud, uh, you know, a business case, and obviously a blueprint for each of our clients and right from the start in terms of how do we complete cloud migration recommendation to an improved solution, accurate accuracy to obviously bringing in the end to end perspective, uh, you know, with this green card advisor capability, we're helping our clients capture what we call as a carbon footprint for existing data centers and provide, uh, I would say the current cloud CO2 emission score that, you know, obviously helps them, uh, with carbon credits that can further that green agenda. >>So essentially this is about recommending a green index score, reducing carbon footprint for migration migrating for green cloud. And if we look at how Accenture itself is practicing what we preach, 95% of our applications are in the cloud. And this migration has helped us, uh, to lead to about $14.5 million in benefit. And in the third year and another 3 million analytics costs that are saved through right-sizing a service consumption. So it's a very broad umbrella and a footprint in terms of how we engage societaly with the UN or our clients. And what is it that we exactly bring to our clients in solving a specific problem? >>Accenture isn't is walking the walk, as you say, >>Instead of it, we practice what we preach, and that is something that we take it to heart. We want to have a responsible business and we want to practice it. And we want to advise our clients around that >>You are your own use case. And so they can, they know they can take your advice. So talk a little bit about, um, the global, the cooperation that's needed. We know that conquering this pandemic is going to take a coordinated global effort and talk a little bit about the great reset initiative. First of all, what is that? Why don't we, why don't we start there and then we can delve into it a little bit more. >>Okay. So before we get to how we are cooperating, the great reset, uh, initiative is about improving the state of the world. And it's about a group of global stakeholders cooperating to simultaneously manage the direct consequences of their COVID-19 crisis. Uh, and in spirit of this cooperation that we're seeing during COVID-19, uh, which will obviously either to post pandemic, to tackle the world's pressing issues. As I say, uh, we are increasing companies to realize a combined potential of technology and sustainable impact to use enterprise solutions, to address with urgency and scale, and, um, obviously, uh, multiple challenges that are facing our world. One of the ways that are increasing, uh, companies to reach their readiness cloud with Accenture's cloud strategy is to build a solid foundation that is resilient and will be able to faster to the current, as well as future times. Now, when you think of cloud as the foundation, uh, that drives the digital transformation, it's about scale speed, streamlining your operations, and obviously reducing costs. >>And as these businesses seize the construct of cloud first, they must remain obviously responsible and trusted. Now think about this, right, as part of our analysis, uh, that profitability can co-exist with responsible and sustainable practices. Let's say that all the data centers, uh, migrated from on-prem to cloud based, we estimate that would reduce carbon emissions globally by 60 million tons per year. Uh, and think about it this way, right? Easier metric would be taking out 22 million cars off the road. Um, the other examples that you've seen, right, in terms of the NHS work that they're doing, uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in based integration. And, uh, the platform rolled out for 1.2 million users, uh, and got 16,000 users that we were able to secure, uh, instant messages, obviously complete audio video calls and host virtual meetings across India. So, uh, this, this work that we did with NHS is, is something that we have, we are collaborating with a lot of tools and powering businesses. >>Well, you're vividly describing the business case for sustainability. What do you see as the future of cloud when thinking about it from this lens of sustainability, and also going back to what you were talking about in terms of how you are helping your, your fostering cooperation within these organizations. >>Yeah, that's a very good question. So if you look at today, right, businesses are obviously environmentally aware and they are expanding efforts to decrease power consumption, carbon emissions, and they want to run a sustainable operational efficiency across all elements of their business. And this is an increasing trend, and there is that option of energy efficient infrastructure in the global market. And this trend is the cloud first thinking. And with the right cloud migration that we've been discussing is about unlocking new opportunity, like clean energy foundations enable enabled by cloud based geographic analysis, material, waste reductions, and better data insights. And this is something that, uh, uh, will drive, uh, with obviously faster analytics platform that is out there. Now, the sustainability is actually the future of business, which is companies that are historically different, the financial security or agility benefits to cloud. Now sustainability becomes an imperative for them. And I would own experience Accenture's experience with cloud migrations. We have seen 30 to 40% total cost of ownership savings, and it's driving a greater workload, flexibility, better service, your obligation, and obviously more energy efficient, uh, public clouds that cost, uh, we'll see that, that drive a lot of these enterprise own data centers. So in our view, what we are seeing is that this, this, uh, sustainable cloud position helps, uh, helps companies to, uh, drive a lot of the goals in addition to their financial and other goods. >>So what should organizations who are, who are watching this interview and saying, Hey, I need to know more, what, what do you recommend to them? And what, where should they go to get more information on Greenplum? >>Yeah. If you wanna, if you are a business leader and you're thinking about which cloud provider is good, or how, how should applications be modernized to meet our day-to-day needs, which cloud driven innovations should be priorities. Uh, you know, that's why Accenture, uh, formed up the cloud first organization and essentially to provide the full stack of cloud services to help our clients become a cloud first business. Um, you know, it's all about excavation, uh, the digital transformation innovating faster, creating differentiated, uh, and sustainable value for our clients. And we are powering it up at 70,000 cloud professionals, $3 billion investment, and, uh, bringing together and services for our clients in terms of cloud solutions. And obviously the ecosystem partnership that we have that we are seeing today, uh, and, and the assets that help our clients realize their goals. Um, and again, to do reach out to us, uh, we can help them determine obviously, an optimal, sustainable cloud for solution that meets the business needs and being unprecedented levels of innovation. Our experience, uh, will be our advantage. And, uh, now more than ever Rebecca, >>Just closing us out here. Do you have any advice for these companies who are navigating a great deal of uncertainty? We, what, what do you think the next 12 to 24 months? What do you think that should be on the minds of CEOs as they go through? >>So, as CEO's are thinking about rapidly leveraging cloud, migrating to cloud, uh, one of the elements that we want them to be thoughtful about is can they do that, uh, with unprecedent level of innovation, but also build a greener planet and a greener balance sheet, if we can achieve this balance and kind of, uh, have a, have a world which is greener, I think the world will win. And we all along with Accenture clients will win. That's what I would say, uh, >>Optimistic outlook, and I will take it. Thank you so much. Kishor for coming on the show >>That was >>Accenture's Kishor Dirk, I'm Rebecca Knight stay tuned for more of the cube virtuals coverage of the Accenture executive summit >>Around the globe. >>It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtual and our coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the power of three. And what happens when you bring together the scientific know-how of a global bias biopharmaceutical powerhouse in Takeda, a leading cloud services provider in AWS, and Accenture's ability to innovate, execute, and deliver innovation. Joining me to talk about these things. We have Aaron, sorry, Arjun, baby. He is the senior managing director and chairman of Accenture's diamond leadership council. Welcome Arjun, Karl hick. He is the chief digital and information officer at Takeda. What is your bigger, thank you, Rebecca and Brian bowhead, global director, and head of the Accenture AWS business group at Amazon web services. Thanks so much for coming up. So, as I said, we're talking today about this relationship between, uh, your three organizations. Carl, I want to talk with you. I know you're at the beginning of your cloud journey. What was the compelling reason? What w why, why move to the cloud and why now? >>Yeah, no, thank you for the question. So, you know, as a biopharmaceutical leader, we're committed to bringing better health and a brighter future to our patients. We're doing that by translating science into some really innovative and life transporting therapies, but throughout, you know, we believe that there's a responsible use of technology, of data and of innovation. And those three ingredients are really key to helping us deliver on that promise. And so, you know, while I think, uh, I'll call it, this cloud journey is already always been a part of our strategy. Um, and we've made some pretty steady progress over the last years with a number of I'll call it diverse approaches to the digital and AI. We just weren't seeing the impact at scale that we wanted to see. Um, and I think that, you know, there's a, there's a need ultimately to, you know, accelerate and, uh, broaden that shift. >>And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. One of those has been certainly a number of the large acquisitions we've made Shire, uh, being the most pressing example, uh, but also the global pandemic, both of those highlight the need for us to move faster, um, at the speed of cloud, ultimately. Uh, and so we started thinking outside of the box because it was taking us too long and we decided to leverage the strategic partner model. Uh, and it's giving us a chance to think about our challenges very differently. We call this the power of three, uh, and ultimately our focus is singularly on our patients. I mean, they're waiting for us. We need to get there faster. It can take years. And so I think that there is a focus on innovation, um, at a rapid speed, so we can move ultimately from treating conditions to keeping people healthy. >>So, as you are embarking on this journey, what are some of the insights you want to share about, about what you're seeing so far? >>Yeah, no, it's a great question. So, I mean, look, maybe right before I highlight some of the key insights, uh, I would say that, you know, with cloud now as the, as the launchpad for innovation, you know, our vision all along has been that in less than 10 years, we want every single to kid, uh, associate we're employed to be empowered by an AI assistant. And I think that, you know, that's going to help us make faster, better decisions. It'll help us, uh, fundamentally deliver transformative therapies and better experiences to, to that ecosystem, to our patients, to physicians, to payers, et cetera, much faster than we previously thought possible. Um, and I think that technologies like cloud and edge computing together with a very powerful I'll call it data fabric is going to help us to create this, this real-time, uh, I'll call it the digital ecosystem. >>The data has to flow ultimately seamlessly between our patients and providers or partners or researchers, et cetera. Uh, and so we've been thinking about this, uh, I'll call it, we call it sort of this pyramid, um, that helps us describe our vision. Uh, and a lot of it has to do with ultimately modernizing the foundation, modernizing and rearchitecting, the platforms that drive the company, uh, heightening our focus on data, which means that there's an accelerated shift towards, uh, enterprise data platforms and digital products. And then ultimately, uh, uh, P you know, really an engine for innovation sitting at the very top. Um, and so I think with that, you know, there's a few different, I'll call it insights that, you know, are quickly kind of come zooming into focus. I would say one is this need to collaborate very differently. Um, you know, not only internally, but you know, how do we define ultimately, and build a connected digital ecosystem with the right partners and technologies externally? >>I think the second component that maybe people don't think as much about, but, you know, I find critically important is for us to find ways of really transforming our culture. We have to unlock talent and shift the culture certainly as a large biopharmaceutical very differently. And then lastly, you've touched on it already, which is, you know, innovation at the speed of cloud. How do we re-imagine that, you know, how do ideas go from getting tested and months to kind of getting tested in days? You know, how do we collaborate very differently? Uh, and so I think those are three, uh, perhaps of the larger I'll call it, uh, insights that, you know, the three of us are spending a lot of time thinking about right now. >>So Arjun, I want to bring you into this conversation a little bit, let let's delve into those a bit. Talk first about the collaboration, uh, that Carl was referencing there. How, how have you seen that? It is enabling, uh, colleagues and teams to communicate differently and interact in new and different ways? Uh, both internally and externally, as Carl said, >>No, th thank you for that. And, um, I've got to give call a lot of credit, because as we started to think about this journey, it was clear, it was a bold ambition. It was, uh, something that, you know, we had all to do differently. And so the, the concept of the power of three that Carl has constructed has become a label for us as a way to think about what are we going to do to collectively drive this journey forward. And to me, the unique ways of collaboration means three things. The first one is that, um, what is expected is that the three parties are going to come together and it's more than just the sum of our resources. And by that, I mean that we have to bring all of ourselves, all of our collective capabilities, as an example, Amazon has amazing supply chain capabilities. >>They're one of the best at supply chain. So in addition to resources, when we have supply chain innovations, uh, that's something that they're bringing in addition to just, uh, talent and assets, similarly for Accenture, right? We do a lot, uh, in the talent space. So how do we bring our thinking as to how we apply best practices for talent to this partnership? So, um, as we think about this, so that's, that's the first one, the second one is about shared success very early on in this partnership, we started to build some foundations and actually develop seven principles that all of us would look at as the basis for this success shared success model. And we continue to hold that sort of in the forefront, as we think about this collaboration. And maybe the third thing I would say is this one team mindset. So whether it's the three of our CEOs that get together every couple of months to think about, uh, this partnership, or it is the governance model that Carl has put together, which has all three parties in the governance and every level of leadership. We always think about this as a collective group, so that we can keep that front and center. And what I think ultimately has enabled us to do is it allowed us to move at speed, be more flexible. And ultimately all we're looking at the target the same way, the North side, the same way. >>Brian, what about you? What have you observed? And are you thinking about in terms of how this is helping teams collaborate differently, >>Lillian and Arjun made some, some great points there. And I think if you really think about what he's talking about, it's that, that diversity of talent, diversity of scale and viewpoint and even culture, right? And so we see that in the power of three. And then I think if we drill down into what we see at Takeda, and frankly, Takeda was, was really, I think, pretty visionary and on their way here, right? And taking this kind of cross functional approach and applying it to how they operate day to day. So moving from a more functional view of the world to more of a product oriented view of the world, right? So when you think about we're going to be organized around a product or a service or a capability that we're going to provide to our customers or our patients or donors in this case, it implies a different structure, although altogether, and a different way of thinking, right? >>Because now you've got technical people and business experts and marketing experts, all working together in this is sort of cross collaboration. And what's great about that is it's really the only way to succeed with cloud, right? Because the old ways of thinking where you've got application people and infrastructure, people in business, people is suboptimal, right? Because we can all access this tool as these capabilities and the best way to do that. Isn't across kind of a cross-collaborative way. And so this is product oriented mindset. It's a keto was already on. I think it's allowed us to move faster in those areas. >>Carl, I want to go back to this idea of unlocking talent and culture. And this is something that both Brian and Arjun have talked about too. People are an essential part of their, at the heart of your organization. How will their experience of work change and how are you helping re-imagine and reinforce a strong organizational culture, particularly at this time when so many people are working remotely. >>Yeah. It's a great question. And it's something that, you know, I think we all have to think a lot about, I mean, I think, um, you know, driving this, this call it, this, this digital and data kind of capability building, uh, takes a lot of, a lot of thinking. So, I mean, there's a few different elements in terms of how we're tackling this one is we're recognizing, and it's not just for the technology organization or for those actors that, that we're innovating with, but it's really across all of the Cato where we're working through ways of raising what I'll call the overall digital leaders literacy of the organization, you know, what are the, you know, what are the skills that are needed almost at a baseline level, even for a global bio-pharmaceutical company and how do we deploy, I'll call it those learning resources very broadly. >>And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are very specialized skills that are needed. Uh, my organization is one of those. And so, you know, we're fostering ways in which, you know, we're very kind of quickly kind of creating, uh, avenues excitement for, for associates in that space. So one example specifically, as we use, you know, during these very much sort of remote, uh, sort of days, we, we use what we call global it meet days, and we set a day aside every single month and this last Friday, um, you know, we, we create during that time, it's time for personal development. Um, and we provide active seminars and training on things like, you know, robotic process automation, data analytics cloud, uh, in this last month we've been doing this for months and months now, but in his last month, more than 50% of my organization participated, and there's this huge positive shift, both in terms of access and excitement about really harnessing those new skills and being able to apply them. >>Uh, and so I think that that's, you know, one, one element that, uh, can be considered. And then thirdly, um, of course, every organization to work on, how do you prioritize talent, acquisition and management and competencies that you can't rescale? I mean, there are just some new capabilities that we don't have. And so there's a large focus that I have with our executive team and our CEO and thinking through those critical roles that we need to activate in order to kind of, to, to build on this, uh, this business led cloud transformation. And lastly, probably the hardest one, but the one that I'm most jazzed about is really this focus on changing the mindsets and behaviors. Um, and I think there, you know, this is where the power of three is, is really, uh, kind of coming together nicely. I mean, we're working on things like, you know, how do we create this patient obsessed curiosity, um, and really kind of unlock innovation with a real, kind of a growth mindset. >>Uh, and the level of curiosity that's needed, not to just continue to do the same things, but to really challenge the status quo. So that's one big area of focus we're having the agility to act just faster. I mean, to worry less, I guess I would say about kind of the standard chain of command, but how do you make more speedy, more courageous decisions? And this is places where we can emulate the way that a partner like AWS works, or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently to a number of partnerships that we can build. So we can break down some of these barriers and use these networks, um, whether it's within our own internal ecosystem or externally to help, to create value faster. So a lot of energy around ways of working and we'll have to check back in, but I mean, we're early in on this mindset and behavioral shift, um, but a lot of good early momentum. >>Carl you've given me a good segue to talk to Brian about innovation, because you said a lot of the things that I was the customer obsession and this idea of innovating much more quickly. Obviously now the world has its eyes on drug development, and we've all learned a lot about it, uh, in the past few months and accelerating drug development is all, uh, is of great interest to all of us. Brian, how does a transformation like this help a company's, uh, ability to become more agile and more innovative and add a quicker speed to, >>Yeah, no, absolutely. And I think some of the things that Carl talked about just now are critical to that, right? I think where sometimes folks fall short is they think, you know, we're going to roll out the technology and the technology is going to be the silver bullet where in fact it is the culture, it is, is the talent. And it's the focus on that. That's going to be, you know, the determinant of success. And I will say, you know, in this power of three arrangement and Carl talked a little bit about the pyramid, um, talent and culture and that change, and that kind of thinking about that has been a first-class citizen since the very beginning, right. That absolutely is critical for, for being there. Um, and, and so that's been, that's been key. And so we think about innovation at Amazon and AWS, and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, right? >>So kind of obsessive about builders. Um, and, and we meet what we mean by that is we at Amazon, we hire for builders, we cultivate builders and we like to talk to our customers about it as well. And it also implies a different mindset, right? When you're a builder, you have that, that curiosity, you have that ownership, you have that stake and whatever I'm creating, I'm going to be a co-owner of this product or this service, right. Getting back to that kind of product oriented mindset. And it's not just the technical people or the it people who are builders. It is also the business people as, as Carl talked about. Right. So when we start thinking about, um, innovation again, where we see folks kind of get into a little bit of a innovation pilot paralysis, is that you can focus on the technology, but if you're not focusing on the talent and the culture and the processes and the mechanisms, you're going to be putting out technology, but you're not going to have an organization that's ready to take it and scale it and accelerate it. >>Right. And so that's, that's been absolutely critical. So just a couple of things we've been doing with, with Takeda and Decatur has really been leading the way is, think about a mechanism and a process. And it's really been working backward from the customer, right? In this case, again, the patient and the donor. And that was an easy one because the key value of Decatur is to be a patient focused bio-pharmaceutical right. So that was embedded in their DNA. So that working back from that, that patient, that donor was a key part of that process. And that's really deep in our DNA as well. And Accenture's, and so we were able to bring that together. The other one is, is, is getting used to experimenting and even perhaps failing, right. And being able to iterate and fail fast and experiment and understanding that, you know, some decisions, what we call it at Amazon are two two-way doors, meaning you can go through that door, not like what you see and turn around and go back. And cloud really helps there because the costs of experimenting and the cost of failure is so much lower than it's ever been. You can do it much faster and the implications are so much less. So just a couple of things that we've been really driving, uh, with the cadence around innovation, that's been really critical. Carl, where are you already seeing signs of success? >>Yeah, no, it's a great question. And so we chose, you know, uh, with our focus on innovation to try to unleash maybe the power of data digital in, uh, in focusing on what I call sort of a nave. And so we chose our, our, our plasma derived therapy business, um, and you know, the plasma-derived therapy business unit, it develops critical life-saving therapies for patients with rare and complex diseases. Um, but what we're doing is by bringing kind of our energy together, we're focusing on creating, I'll call it state of the art digitally connected donation centers. And we're really modernizing, you know, the, the, the donor experience right now, we're trying to, uh, improve also I'll call it the overall plasma collection process. And so we've, uh, selected a number of alcohol at a very high speed pilots that we're working through right now, specifically in this, in this area. And we're seeing >>Really great results already. Um, and so that's, that's one specific area of focus are Jen, I want you to close this out here. Any ideas, any best practices advice you would have for other pharmaceutical companies that are, that are at the early stage of their cloud journey? Sorry. Was that for me? Yes. Sorry. Origin. Yeah, no, I was breaking up a bit. No, I think they, um, the key is what's sort of been great for me to see is that when people think about cloud, you know, you always think about infrastructure technology. The reality is that the cloud is really the true enabler for innovation and innovating at scale. And, and if you think about that, right, and all the components that you need, ultimately, that's where the value is for the company, right? Because yes, you're going to get some cost synergies and that's great, but the true value is in how do we transform the organization in the case of the Qaeda and our life sciences clients, right. >>We're trying to take a 14 year process of research and development that takes billions of dollars and compress that right. Tremendous amounts of innovation opportunity. You think about the commercial aspect, lots of innovation can come there. The plasma derived therapy is a great example of how we're going to really innovate to change the trajectory of that business. So I think innovation is at the heart of what most organizations need to do. And the formula, the cocktail that the Qaeda has constructed with this footie program really has all the ingredients, um, that are required for that success. Great. Well, thank you so much. Arjun, Brian and Carl was really an enlightening conversation. Thank you. It's been a lot of, thank you. Yeah, it's been fun. Thanks Rebecca. And thank you for tuning into the cube. Virtual has coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of Accenture executive summit here at AWS reinvent. I'm your host Rebecca Knight for this segment? We have two guests. First. We have Helen Davis. She is the senior director of cloud platform services, assistant director for it and digital for the West Midlands police. Thanks so much for coming on the show, Helen, and we also have Matthew pound. He is Accenture health and public service associate director and West Midlands police account lead. Thanks so much for coming on the show. Matthew, thank you for having us. So we are going to be talking about delivering data-driven insights to the West Midlands police force. Helen, I want to start with >>You. Can you tell us a little bit about the West Midlands police force? How big is the force and also what were some of the challenges that you were grappling with prior to this initiative? >>Yeah, certainly. So Westerners police is the second largest police force in the UK, outside of the metropolitan police in London. Um, we have an excessive, um, 11,000 people work at Westman ins police serving communities, um, through, across the Midlands region. So geographically, we're quite a big area as well, as well as, um, being population, um, density, having that as a, at a high level. Um, so the reason we sort of embarked on the data-driven insights platform and it, which was a huge change for us was for a number of reasons. Um, namely we had a lot of disparate data, um, which was spread across a range of legacy systems that were many, many years old, um, with some duplication of what was being captured and no single view for offices or, um, support staff. Um, some of the access was limited. You have to be in a, in an actual police building on a desktop computer to access it. Um, other information could only reach the offices on the frontline through a telephone call back to one of our enabling services where they would do a manual checkup, um, look at the information, then call the offices back, um, and tell them what they needed to know. So it was a very long laborious, um, process and not very efficient. Um, and we certainly weren't exploiting the data that we had in a very productive way. >>So it sounds like as you're describing and an old clunky system that needed a technological, uh, reimagination, so what was the main motivation for, for doing, for making this shift? >>It was really, um, about making us more efficient and more effective in how we do how we do business. So, um, you know, certainly as a, as an it leader and sort of my operational colleagues, we recognize the benefits, um, that data and analytics could bring in, uh, in a policing environment, not something that was, um, really done in the UK at the time. You know, we have a lot of data, so we're very data rich and the information that we have, but we needed to turn it into information that was actionable. So that's where we started looking for, um, technology partners and suppliers to help us and sort of help us really with what's the art of the possible, you know, this hasn't been done before. So what could we do in this space that's appropriate for policing? >>I love that idea. What is the art of the possible, can you tell us a little bit about why you chose AWS? >>I think really, you know, as with all things and when we're procuring a partner in the public sector that, you know, there are many rules and regulations, uh, quite rightly as you would expect that to be because we're spending public money. So we have to be very, very careful and, um, it's, it's a long process and we have to be open to public scrutiny. So, um, we sort of look to everything, everything that was available as part of that process, but we recognize the benefits that Clyde would provide in this space because, you know, without moving to a cloud environment, we would literally be replacing something that was legacy with something that was a bit more modern. Um, that's not what we wanted to do. Our ambition was far greater than that. So I think, um, in terms of AWS, really, it was around the scalability, interoperability, you know, disaster things like the disaster recovery service, the fact that we can scale up and down quickly, we call it dialing up and dialing back. Um, you know, it's it's page go. So it just sort of ticked all the boxes for us. And then we went through the full procurement process, fortunately, um, it came out on top for us. So we were, we were able to move forward, but it just sort of had everything that we were looking for in that space. >>Matthew, I want to bring you into the conversation a little bit here. How are you working with a wet with the West Midlands police, sorry. And helping them implement this cloud-first journey? >>Yeah, so I guess, um, by January the West Midlands police started, um, favorite five years ago now. So, um, we set up a partnership with the force. I wanted to operate in a way that it was very different to a traditional supplier relationship. Um, secretary that the data difference insights program is, is one of many that we've been working with last nights on, um, over the last five years. Um, as having said already, um, cloud gave a number of, uh, advantages certainly from a big data perspective and the things that that enabled us today, um, I'm from an Accenture perspective that allowed us to bring in a number of the different themes that we have say, cloud teams, security teams, um, and drafted from an insurance perspective, as well as more traditional services that people would associate with the country. >>I mean, so much of this is about embracing comprehensive change to experiment and innovate and try different things. Matthew, how, how do you help, uh, an entity like West Midlands police think differently when they are, there are these ways of doing things that people are used to, how do you help them think about what is the art of the possible, as Helen said, >>There's a few things to that enable those being critical is trying to co-create solutions together. Yeah. There's no point just turning up with, um, what we think is the right answer, try and say, um, collectively work three, um, the issues that the fullest is seeing and the outcomes they're looking to achieve rather than simply focusing on a long list of requirements, I think was critical and then being really open to working together to create the right solution. Um, rather than just, you know, trying to pick something off the shelf that maybe doesn't fit the forces requirements in the way that it should too, >>Right. It's not always a one size fits all. >>Absolutely not. You know, what we believe is critical is making sure that we're creating something that met the forces needs, um, in terms of the outcomes they're looking to achieve the financial envelopes that were available, um, and how we can deliver those in a, uh, iterative agile way, um, rather than spending years and years, um, working towards an outcome, um, that is gonna update before you even get that. >>So Helen, how, how are things different? What kinds of business functions and processes have been re-imagined in, in light of this change and this shift >>It's, it's actually unrecognizable now, um, in certain areas of the business as it was before. So to give you a little bit of, of context, when we, um, started working with essentially in AWS on the data driven insights program, it was very much around providing, um, what was called locally, a wizzy tool for our intelligence analysts to interrogate data, look at data, you know, decide whether they could do anything predictive with it. And it was very much sort of a back office function to sort of tidy things up for us and make us a bit better in that, in that area or a lot better in that area. And it was rolled out to a number of offices, a small number on the front line. Um, I'm really, it was, um, in line with a mobility strategy that we, hardware officers were getting new smartphones for the first time, um, to do sort of a lot of things on, on, um, policing apps and things like that to again, to avoid them, having to keep driving back to police stations, et cetera. >>And the pilot was so successful. Every officer now has access to this data, um, on their mobile devices. So it literally went from a handful of people in an office somewhere using it to do sort of clever bang things to, um, every officer in the force, being able to access that level of data at their fingertips. Literally. So what they were touched with done before is if they needed to check and address or check details of an individual, um, just as one example, they would either have to, in many cases, go back to a police station to look it up themselves on a desktop computer. Well, they would have to make a call back to a centralized function and speak to an operator, relay the questions, either, wait for the answer or wait for a call back with the answer when those people are doing the data interrogation manually. >>So the biggest change for us is the self-service nature of the data we now have available. So officers can do it themselves on their phone, wherever they might be. So the efficiency savings from that point of view are immense. And I think just parallel to that is the quality of our, because we had a lot of data, but just because you've got a lot of data and a lot of information doesn't mean it's big data and it's valuable necessarily. Um, so again, it was having the single source of truth as we, as we call it. So you know that when you are completing those safe searches and getting the responses back, that it is the most accurate information we hold. And also you're getting it back within minutes, as opposed to, you know, half an hour, an hour or a drive back to a station. So it's making officers more efficient and it's also making them safer. The more efficient they are, the more time they have to spend out with the public doing what they, you know, we all should be doing >>That kind of return on investment because what you were just describing with all the steps that we needed to be taken in prior to this, to verify an address say, and those are precious seconds when someone's life is on the line in, in sort of in the course of everyday police work. >>Absolutely. Yeah, absolutely. It's difficult to put a price on it. It's difficult to quantify. Um, but all the, you know, the minutes here and there certainly add up to a significant amount of efficiency savings, and we've certainly been able to demonstrate the officers are spending less time up police stations as a result or more time out on the front line. Also they're safer because they can get information about what may or may not be and address what may or may not have occurred in an area before very, very quickly without having to wait. >>I do, I want to hear your observations of working so closely with this West Midlands police. Have you noticed anything about changes in its culture and its operating model in how police officers interact with one another? Have you seen any changes since this technology change? >>What's unique about the Western displaces, the buy-in from the top down, the chief and his exact team and Helen as the leader from an IOT perspective, um, the entire force is bought in. So what is a significant change program? Uh, I'm not trickles three. Um, everyone in the organization, um, change is difficult. Um, and there's a lot of time effort that's been put in to bake the technical delivery and the business change and adoption aspects around each of the projects. Um, but you can see the step change that is making in each aspect to the organization, uh, and where that's putting West Midlands police as a leader in, um, technology I'm policing in the UK. And I think globally, >>And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain intransigence in workplaces about this is just the way we've always done things and we're used to this and don't try us to get us. Don't try to get us to do anything new here. It works. How do you get the buy-in that you need to do this kind of digital transformation? >>I think it would be wrong to say it was easy. Um, um, we also have to bear in mind that this was one program in a five-year program. So there was a lot of change going on, um, both internally for some of our back office functions, as well as front tie, uh, frontline offices. So with DDI in particular, I think the stack change occurred when people could see what it could do for them. You know, we had lots of workshops and seminars where we all talk about, you know, big data and it's going to be great and it's data analytics and it's transformational, you know, and quite rightly people that are very busy doing a day job, but not necessarily technologists in the main and, you know, are particularly interested quite rightly so in what we are not dealing with the cloud, you know? And it was like, yeah, okay. >>It's one more thing. And then when they started to see on that, on their phones and what teams could do, that's when it started to sell itself. And I think that's when we started to see, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, you know, our help desks in meltdown. Cause everyone's like, well, we call it manage without this anymore. And I think that speaks for itself. So it doesn't happen overnight. It's sort of incremental changes and then that's a step change in attitude. And when they see it working and they see the benefits, they want to use it more. And that's how it's become fundamental to all policing by itself, really, without much selling >>You, Helen just made a compelling case for how to get buy in. Have you discovered any other best practices when you are trying to get everyone on board for this kind of thing? >>We've um, we've used a lot of the traditional techniques, things around comms and engagement. We've also used things like, um, the 30 day challenge and nudge theory around how can we gradually encourage people to use things? Um, I think there's a point where all of this around, how do we just keep it simple and keep it user centric from an end user perspective? I think DDI is a great example of where the, the technology is incredibly complex. The solution itself is, um, you know, extremely large and, um, has been very difficult to, um, get delivered. But at the heart of it is a very simple front end for the user to encourage it and take that complexity away from them. Uh, I think that's been critical through the whole piece of DDR. >>One final word from Helen. I want to hear, where do you go from here? What is the longterm vision? I know that this has made productivity, um, productivity savings equivalent to 154 full-time officers. Uh, what's next, >>I think really it's around, um, exploiting what we've got. Um, I use the phrase quite a lot, dialing it up, which drives my technical architects crazy, but because it's apparently not that simple, but, um, you know, we've, we've been through significant change in the last five years and we are still continuing to batch all of those changes into everyday, um, operational policing. But what we need to see is we need to exploit and build on the investments that we've made in terms of data and claims specifically, the next step really is about expanding our pool of data and our functions. Um, so that, you know, we keep getting better and better at this. Um, the more we do, the more data we have, the more refined we can be, the more precise we are with all of our actions. Um, you know, we're always being expected to, again, look after the public purse and do more for less. And I think this is certainly an and our cloud journey and cloud first by design, which is where we are now, um, is helping us to be future-proofed. So for us, it's very much an investment. And I see now that we have good at embedded in operational policing for me, this is the start of our journey, not the end. So it's really exciting to see where we can go from here. >>Exciting times. Indeed. Thank you so much. Lily, Helen and Matthew for joining us. I really appreciate it. Thank you. And you are watching the cube stay tuned for more of the cubes coverage of the AWS reinvent Accenture executive summit. I'm Rebecca Knight from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Hi, everyone. Welcome to the cube virtual coverage of the executive summit at AWS reinvent 2020 virtual. This is the cube virtual. We can't be there in person like we are every year we have to be remote. This executive summit is with special programming supported by Accenture where the cube virtual I'm your host John for a year, we had a great panel here called uncloud first digital transformation from some experts, Stuart driver, the director of it and infrastructure and operates at lion Australia, Douglas Regan, managing director, client account lead at lion for Accenture as a deep Islam associate director application development lead for Accenture gentlemen, thanks for coming on the cube virtual that's a mouthful, all that digital, but the bottom line it's cloud transformation. This is a journey that you guys have been on together for over 10 years to be really a digital company. Now, some things have happened in the past year that kind of brings all this together. This is about the next generation organization. So I want to ask Stuart you first, if you can talk about this transformation at lion has undertaken some of the challenges and opportunities and how this year in particular has brought it together because you know, COVID has been the accelerant of digital transformation. Well, if you're 10 years in, I'm sure you're there. You're in the, uh, on that wave right now. Take a minute to explain this transformation journey. >>Yeah, sure. So number of years back, we looked at kind of our infrastructure and our landscape trying to figure out where we >>Wanted to go next. And we were very analog based and stuck in the old it groove of, you know, Capitol reef rash, um, struggling to transform, struggling to get to a digital platform and we needed to change it up so that we could become very different business to the one that we were back then obviously cloud is an accelerant to that. And we had a number of initiatives that needed a platform to build on. And a cloud infrastructure was the way that we started to do that. So we went through a number of transformation programs that we didn't want to do that in the old world. We wanted to do it in a new world. So for us, it was partnering up with a dried organizations that can take you on the journey and, uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, uh, I guess the promise land. >>Um, we're not, not all the way there, but to where we're on the way along. And then when you get to some of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually change pretty quickly, um, provide capacity and, uh, and increase your environments and, you know, do the things that you need to do in a much more dynamic way than we would have been able to previously where we might've been waiting for the hardware vendors, et cetera, to deliver capacity. So for us this year, it's been a pretty strong year from an it perspective and delivering for the business needs >>Before I hit the Douglas. I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, you got to jump on cloud, get in early, you know, a lot of naysayers like, well, wait till to mature a little bit, really, if you got in early and you, you know, paying your dues, if you will taking that medicine with the cloud, you're really kind of peaking at the right time. Is that true? Is that one of the benefits that comes out of this getting in the cloud? Yeah, >>John, this has been an unprecedented year, right. And, um, you know, Australia, we had to live through Bush fires and then we had covert and, and then we actually had to deliver a, um, a project on very large transformational project, completely remote. And then we also had had some, some cyber challenges, which is public as well. And I don't think if we weren't moved into and enabled through the cloud, we would have been able to achieve that this year. It would have been much different, would have been very difficult to do the backing. We're able to work and partner with Amazon through this year, which is unprecedented and actually come out the other end. Then we've delivered a brand new digital capability across the entire business. Um, in many, you know, wouldn't have been impossible if we could, I guess, state in the old world, the fact that we were moved into the new Naval by the new allowed us to work in this unprecedented year. >>Just quick, what's your personal view on this? Because I've been saying on the Cuban reporting necessity is the mother of all invention and the word agility has been kicked around as kind of a cliche, Oh, it'd be agile. You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, what does that mean to you? Because there is benefits there for being agile. And >>I mean, I think as Stuart mentioned, right, in a lot of these things we try to do and, you know, typically, you know, hardware and of the last >>To be told and, and, and always on the critical path to be done, we really didn't have that in this case, what we were doing with our projects in our deployments, right. We were able to move quickly able to make decisions in line with the business and really get things going. Right. So you see a lot of times in a traditional world, you have these inhibitors, you have these critical path, it takes weeks and months to get things done as opposed to hours and days, and truly allowed us to, we had to, you know, VJ things, move things. And, you know, we were able to do that in this environment with AWS support and the fact that we can kind of turn things off and on as quickly as we need it. >>Yeah. Cloud-scale is great for speed. So DECA, Gardez get your thoughts on this cloud first mission, you know, it, you know, the dev ops world, they saw this early that jumping in there, they saw the, the, the agility. Now the theme this year is modern applications with the COVID pandemic pressure, there's real business pressure to make that happen. How did you guys learn to get there fast? And what specifically did you guys do at Accenture and how did it all come together? Can you take us inside kind of how it played out? >>Oh, right. So yeah, we started off with, as we do in most cases with a much more bigger group, and we worked with lions functional experts and, uh, the lost knowledge that allowed the infrastructure being had. Um, we then applied our journey to cloud strategy, which basically revolves around the seminars and, and, uh, you know, the deep three steps from our perspective, uh, assessing the current environment, setting up the new cloud environment. And as we go modernizing and, and migrating these applications to the cloud now, you know, one of the key things that, uh, you know, we learned along this journey was that, you know, you can have the best plans, but bottom line that we were dealing with, we often than not have to make changes. Uh, what a lot of agility and also work with a lot of collaboration with the, uh, Lyon team, as well as, uh, uh, AWS. I think the key thing for me was being able to really bring it all together. It's not just, uh, you know, essentially mobilize it's all of us working together to make this happen. >>What were some of the learnings real quick journeys? >>So I think so the perspective of the key learnings that, you know, uh, you know, when you look back at, uh, the, the infrastructure that was that we were trying to migrate over to the cloud, a lot of the documentation, et cetera, was not available. We were having to, uh, figure out a lot of things on the fly. Now that really required us to have, uh, uh, people with deep expertise who could go into those environments and, and work out, uh, you know, the best ways to, to migrate the workloads to the cloud. Uh, I think, you know, the, the biggest thing for me was making sure all the had on that real SMEs across the board globally, that we could leverage across the various technologies, uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment with line. >>Let's do what I got to ask you. How did you address your approach to the cloud and what was your experience? >>Yeah, for me, it's around getting the foundations right. To start with and then building on them. Um, so, you know, you've gotta have your, your, your process and you've got to have your, your kind of your infrastructure there and your blueprints ready. Um, AWS do a great job of that, right. Getting the foundations right. And then building upon it, and then, you know, partnering with Accenture allows you to do that very successfully. Um, I think, um, you know, the one thing that was probably surprising to us when we started down this journey and kind of after we got a long way down the track and looking backwards is actually how much you can just turn off. Right? So a lot of stuff that you, uh, you get left with a legacy in your environment, and when you start to work through it with the types of people that civic just mentioned, you know, the technical expertise working with the business, um, you can really rationalize your environment and, uh, you know, cloud is a good opportunity to do that, to drive that legacy out. >>Um, so you know, a few things there, the other thing is, um, you've got to try and figure out the benefits that you're going to get out of moving here. So there's no point just taking something that is not delivering a huge amount of value in the traditional world, moving it into the cloud, and guess what is going to deliver the same limited amount of value. So you've got to transform it, and you've got to make sure that you build it for the future and understand exactly what you're trying to gain out of it. So again, you need a strong collaboration. You need a good partners to work with, and you need good engagement from the business as well, because the kind of, uh, you know, digital transformation, cloud transformation, isn't really an it project, I guess, fundamentally it is at the core, but it's a business project that you've got to get the whole business aligned on. You've got to make sure that your investment streams are appropriate and that you're able to understand the benefits and the value that, so you're going to drive back towards the business. >>Let's do it. If you don't mind me asking, what was some of the obstacles you encountered or learnings, um, that might different from the expectation we all been there, Hey, you know, we're going to change the world. Here's the sales pitch, here's the outcome. And then obviously things happen, you know, you learn legacy, okay. Let's put some containerization around that cloud native, um, all that rational. You're talking about what are, and you're going to have obstacles. That's how you learn. That's how perfection has developed. How, what obstacles did you come up with and how are they different from your expectations going in? >>Yeah, they're probably no different from other people that have gone down the same journey. If I'm totally honest, the, you know, 70 or 80% of what you do is relatively easy of the known quantity. It's relatively modern architectures and infrastructures, and you can upgrade, migrate, move them into the cloud, whatever it is, rehost, replatform, rearchitect, whatever it is you want to do, it's the other stuff, right? It's the stuff that always gets left behind. And that's the challenge. It's, it's getting that last bit over the line and making sure that you haven't invested in the future while still carrying all of your legacy costs and complexity within your environment. So, um, to be quite honest, that's probably taken longer and has been more of a challenge than we thought it would be. Um, the other piece I touched on earlier on in terms of what was surprising was actually how much of, uh, your environment is actually not needed anymore. >>When you start to put a critical eye across it and understand, um, uh, ask the tough questions and start to understand exactly what, what it is you're trying to achieve. So if you ask a part of a business, do they still need this application or this service a hundred percent of the time, they will say yes until you start to lay out to them, okay, now I'm going to cost you this to migrate it or this, to run it in the future. And, you know, here's your ongoing costs and, you know, et cetera, et cetera. And then, uh, for a significant amount of those answers, you get a different response when you start to layer on the true value of it. So you start to flush out those hidden costs within the business, and you start to make some critical decisions as a company based on, uh, based on that. So that was a little tougher than we first thought and probably broader than we thought there was more of that than we anticipated, um, which actually results in a much cleaner environment post and post migration. >>You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value Stuart and Sadiq. Mainly if you can weigh in on this love to know the percentage of total cloud that you have now, versus when you started, because as you start to uncover whether it's by design for purpose, or you discover opportunities to innovate, like you guys have, I'm sure it kind of, you took on some territory inside Lyon, what percentage of cloud now versus stark? >>Yeah. At the start, it was minimal, right. You know, close to zero, right. Single and single digits. Right. It was mainly SAS environments that we had, uh, sitting in clouds when we, uh, when we started, um, Doug mentioned earlier on a really significant transformation project, um, that we've undertaken and recently gone live on a multi-year one. Um, you know, that's all stood up on AWS and is a significant portion of our environment, um, in terms of what we can move to cloud. Uh, we're probably at about 80 or 90% now. And the balanced bit is, um, legacy infrastructure that is just gonna retire as we go through the cycle rather than migrate to the cloud. Um, so we are significantly cloud-based and, uh, you know, we're reaping the benefits of it. I know you like 20, 20, I'm actually glad that you did all the hard yards in the previous years when you started that business challenges thrown out as, >>So do you any common reaction to the cloud percentage penetration? >>I mean, guys don't, but I was going to say was, I think it's like the 80 20 rule, right? We, we, we worked really hard in the, you know, I think 2018, 19 to get any person off, uh, after getting a loan, the cloud and, or the last year is the 20% that we have been migrating. And Stuart said like, uh, not that is also, that's going to be a good diet. And I think our next big step is going to be obviously, you know, the icing on the tape, which is to decommission all these apps as well. Right. So, you know, to get the real benefits out of, uh, the whole conservation program from a, uh, from a >>Douglas and Stewart, can you guys talk about the decision around the cloud because you guys have had success with AWS, why AWS how's that decision made? Can you guys give some insight into some of those thoughts? >>I can stop, start off. I think back when the decision was made and it was, it was a while back, um, you know, there's some clear advantages of moving relay, Ws, a lot of alignment with some of the significant projects and, uh, the trend, that particular one big transformation project that we've alluded to as well. Um, you know, we needed some, uh, some very robust and, um, just future proof and, um, proven technology. And they Ws gave that to us. We needed a lot of those blueprints to help us move down the path. We didn't want to reinvent everything. So, um, you know, having a lot of that legwork done for us and AWS gives you that, right. And, and particularly when you partner up with, uh, with a company like Accenture as well, you get combinations of the technology and the skills and the knowledge to, to move you forward in that direction. >>So, um, you know, for us, it was a, uh, uh, it was a decision based on, you know, best of breed, um, you know, looking forward and, and trying to predict the future needs and, and, and kind of the environmental that we might need. Um, and, you know, partnering up with organizations that can then take you on the journey. Yeah. And just to build on it. So obviously, you know, lion's like an AWS, but, you know, we knew it was a very good choice given that, um, uh, the skills and the capability that we had, as well as the assets and tools we had to get the most out of, um, AWS and obviously our, our CEO globally, you know, announcement about a huge investment that we're making in cloud. Um, but you know, we've, we've worked very well DWS, we've done some joint workshops and joint investments, um, some joint POC. So yeah, w we have a very good working relationship, AWS, and I think, um, one incident to reflect upon whether it's cyber it's and again, where we actually jointly, you know, dove in with, um, with Amazon and some of their security experts and our experts. And we're able to actually work through that with mine quite successfully. So, um, you know, really good behaviors as an organization, but also really good capabilities. >>Yeah. As you guys, you're essential cloud outcomes, research shown, it's the cycle of innovation with the cloud. That's creating a lot of benefits, knowing what you guys know now, looking back certainly COVID is impacted a lot of people kind of going through the same process, knowing what you guys know now, would you advocate people to jump on this transformation journey? If so, how, and what tweaks they make, which changes, what would you advise? >>Uh, I might take that one to start with. Um, I hate to think where we would have been when, uh, COVID kicked off here in Australia and, you know, we were all sent home, literally were at work on the Friday, and then over the weekend. And then Monday, we were told not to come back into the office and all of a sudden, um, our capacity in terms of remote access and I quadrupled, or more four, five X, uh, what we had on the Friday we needed on the Monday. And we were able to stand that up during the day Monday and into Tuesday, because we were cloud-based. And, uh, you know, we just found up your instances and, uh, you know, sort of our licensing, et cetera. And we had all of our people working remotely, um, within, uh, you know, effectively one business day. >>Um, I know peers of mine in other organizations and industries that are relying on kind of a traditional wise and getting hardware, et cetera, that were weeks and months before they could get their, the right hardware to be able to deliver to their user base. So, um, you know, one example where you're able to scale and, uh, uh, get, uh, get value out of this platform beyond probably what was anticipated at the time you talk about, um, you know, less the, in all of these kinds of things. And you can also think of a few scenarios, but real world ones where you're getting your business back up and running in that period of time is, is just phenomenal. There's other stuff, right? There's these programs that we've rolled out, you do your sizing, um, and in the traditional world, you would just go out and buy more servers than you need. >>And, you know, probably never realize the full value of those, you know, the capability of those servers over the life cycle of them. Whereas you're in a cloud world, you put in what you think is right. And if it's not right, you pump it up a little bit when, when all of your metrics and so on, tell you that you need to bump it up. And conversely you scale it down at the same rate. So for us, with the types of challenges and programs and, uh, uh, and just business need, that's come at as this year, uh, we wouldn't have been able to do it without a strong cloud base, uh, to, uh, to move forward >>Know Douglas. One of the things that I talked to, a lot of people on the right side of history who have been on the right wave with cloud, with the pandemic, and they're happy, they're like, and they're humble. Like, well, we're just lucky, you know, luck is preparation meets opportunity. And this is really about you guys getting in early and being prepared and readiness. This is kind of important as people realize, then you gotta be ready. I mean, it's not just, you don't get lucky by being in the right place, the right time. And there were a lot of companies were on the wrong side of history here who might get washed away. This is a super important, I think, >>To echo and kind of build on what Stewart said. I think that the reason that we've had success and I guess the momentum is we, we didn't just do it in isolation within it and technology. It was actually linked to broader business changes, you know, creating basically a digital platform for the entire business, moving the business, where are they going to be able to come back stronger after COVID, when they're actually set up for growth, um, and actually allows, you know, lying to achievements growth objectives, and also its ambitions as far as what it wants to do, uh, with growth in whatever they make, do with acquiring other companies and moving into different markets and launching new products. So we've actually done it in a way that is, you know, real and direct business benefit, uh, that actually enables line to grow >>General. I really appreciate you coming. I have one final question. If you can wrap up here, uh, Stuart and Douglas, you don't mind weighing in what's the priorities for the future. What's next for lion in a century >>Christmas holidays, I'll start Christmas holidays been a big deal and then a, and then a reset, obviously, right? So, um, you know, it's, it's figuring out, uh, transform what we've already transformed, if that makes sense. So God, a huge proportion of our services sitting in the cloud. Um, but we know we're not done even with the stuff that is in there. We need to take those next steps. We need more and more automation and orchestration. We need to, um, our environment, there's more future growth. We need to be able to work with the business and understand what's coming at them so that we can, um, you know, build that into, into our environment. So again, it's really transformation on top of transformation is the way that I'll describe it. And it's really an open book, right? Once you get it in and you've got the capabilities and the evolving tool sets that, uh, AWS continue to bring to the market, um, you know, working with the partners to, to figure out how we unlock that value, um, you know, drive our costs down efficiency, uh, all of those kind of, you know, standard metrics. >>Um, but you know, we're looking for the next things to transform and show value back out to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with and understand how we can better meet their needs. Yeah, I think just to echo that, I think it's really leveraging this and then did you capability they have and getting the most out of that investment. And then I think it's also moving to, uh, and adopting more new ways of working as far as, you know, the speed of the business, um, is getting up the speed of the market is changing. So being able to launch and do things quickly and also, um, competitive and efficient operating costs, uh, now that they're in the cloud, right? So I think it's really leveraging the most out of the platform and then, you know, being efficient in launching things. So putting them with the business, >>Any word from you on your priorities by you see this year in folding, >>There's got to say like e-learning squares, right, for me around, you know, just journey. This is a journey to the cloud, right. >>And, uh, you know, as well, the sort of Saturday, it's getting all, you know, different parts of the organization along the journey business to it, to your, uh, product lenders, et cetera. Right. And it takes time. It is tough, but, uh, uh, you know, you got to get started on it. And, you know, once we, once we finish off, uh, it's the realization of the benefits now that, you know, looking forward, I think for, from Alliance perspective, it is, uh, you know, once we migrate all the workloads to the cloud, it is leveraging, uh, all staff, right. And as I think students said earlier, uh, with, uh, you know, the latest and greatest stuff that AWS is basically working to see how we can really, uh, achieve more better operational excellence, uh, from a, uh, from a cloud perspective. >>Well, Stewart, thanks for coming on with a and sharing your environment and what's going on and your journey you're on the right wave. Did the work you're in, it's all coming together with faster, congratulations for your success, and, uh, really appreciate Douglas with Steve for coming on as well from Accenture. Thank you for coming on. Thanks, John. Okay. Just the cubes coverage of executive summit at AWS reinvent. This is where all the thought leaders share their best practices, their journeys, and of course, special programming with Accenture and the cube. I'm Sean ferry, your host, thanks for watching from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtuals coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. We are talking today about reinventing the energy data platform. We have two guests joining us. First. We have Johan Krebbers. He is the GM digital emerging technologies and VP of it. Innovation at shell. Thank you so much for coming on the show, Johan you're welcome. And next we have Liz Dennett. She is the lead solution architect for O S D U on AWS. Thank you so much Liz to be here. So I want to start our conversation by talking about OSD. You like so many great innovations. It started with a problem Johan. What was the problem you were trying to solve at shell? >>Yeah, the ethical back a couple of years, we started shoving 2017 where we had a meeting with the deg, the gas exploration in shell, and the main problem they had. Of course, they got lots of lots of data, but are unable to find the right data. They need to work from all over the place. And totally >>Went to real, probably tried to solve is how that person working exploration could find their proper date, not just a day, but also the date you really needed that we did probably talked about his summer 2017. And we said, okay, they don't maybe see this moving forward is to start pulling that data into a single data platform. And that, that was at the time that we called it as the, you, the subsurface data universe in there was about the shell name was so in, in January, 2018, we started a project with Amazon to start grating a co fricking that building, that Stu environment that subserve the universe, so that single data level to put all your exploration and Wells data into that single environment that was intent. And every cent, um, already in March of that same year, we said, well, from Michelle point of view, we will be far better off if we could make this an industry solution and not just a shelf sluice, because Shelby, Shelby, if you can make an industry solution where people are developing applications for it, it also is far better than for shell to say we haven't shell special solution because we don't make money out of how we start a day that we can make money out of it. >>We have access to the data, we can explore the data. So storing the data we should do as efficiently possibly can. So we monitor, we reach out to about eight or nine other large, uh, or I guess operators like the economics, like the tutorials, like the chefs of this world and say, Hey, we inshallah doing this. Do you want to join this effort? And to our surprise, they all said, yes. And then in September, 2018, we had our kickoff meeting with your open group where we said, we said, okay, if you want to work together with lots of other companies, we also need to look at okay, how, how we organize that. Or if you started working with lots of large companies, you need to have some legal framework around some framework around it. So that's why we went to the open group and say, okay, let's, let's form the old forum as we call it at the time. So it's September, 2080, where I did a Galleria in Houston, but the kickoff meeting for the OT four with about 10 members at the time. So there's just over two years ago, we started an exercise for me called ODU, uh, kicked it off. Uh, and so that's really them will be coming from and how we've got there. Also >>The origin story. Um, what, so what digging a little deeper there? What were some of the things you were trying to achieve with the OSU? >>Well, a couple of things we've tried to achieve with you, um, first is really separating data from applications for what is, what is the biggest problem we have in the subsurface space that the data and applications are all interlinked tied together. And if, if you have them and a new company coming along and say, I have this new application and is access to the data that is not possible because the data often interlinked with the application. So the first thing we did is really breaking the link between the application, the data out as those levels, the first thing we did, secondly, put all the data to a single data platform, take the silos out what was happening in the sub-service space and know they got all the data in what we call silos in small little islands out there. So what we're trying to do is first break the link to great, great. >>They put the data single day, the bathroom, and the third part, put a standard layer on top of that, it's an API layer on top to create a platform. So we could create an ecosystem out of companies to start a valving shop application on top of dev data platform across you might have a data platform, but you're only successful. If you have a rich ecosystem of people start developing applications on top of that. And then you can export the data like small companies, last company, university, you name it, we're getting after create an ecosystem out there. So the three things were as was first break, the link between application data, just break it and put data at the center and also make sure that data, this data structure would not be managed by one company. It would only be met. It will be managed the data structures by the ODI forum. Secondly, then put a data, a single data platform certainly then has an API layer on top and then create an ecosystem. Really go for people, say, please start developing applications because now you have access to the data or the data no longer linked to somebody whose application was all freely available, but an API layer that was, that was all September, 2018, more or less >>To hear a little bit. Can you talk a little bit about some of the imperatives from the AWS standpoint in terms of what you were trying to achieve with this? Yeah, absolutely. And this whole thing is Johann said started with a challenge that was really brought out at shell. The challenges that geoscientists spend up to 70% of their time looking for data. I'm a geologist I've spent more than 70% of my time trying to find data in these silos. And from there, instead of just figuring out how we could address that one problem, we worked together to really understand the root cause of these challenges and working backwards from that use case OSU and OSU on AWS has really enabled customers to create solutions that span, not just this in particular problem, but can really scale to be inclusive of the entire energy value chain and deliver value from these use cases to the energy industry and beyond. >>Thank you, Lee, >>Uh, Johann. So talk a little bit about Accenture's cloud first approach and how it has, uh, helped shell work faster and better with it. >>Well, of course, access a cloud first approach only works together. It's been an Amazon environment, AWS environment. So we really look at, uh, at, at Accenture and others up together helping shell in this space. Now the combination of the two is where we're really looking at, uh, where access of course can be increased knowledge student to that environment operates support knowledge to do an environment. And of course, Amazon will be doing that to this environment that underpinning their services, et cetera. So, uh, we would expect a combination, a lot of goods when we started rolling out and put in production, the old you are three and four because we are anus. Then when release feed comes to the market in Q1 next year of ODU, when he started going to Audi production inside shell, but as the first release, which is ready for prime time production across an enterprise will be released just before Christmas, last year when he's still in may of this year. But really three is the first release we want to use for full scale production deployment inside shell, and also all the operators around the world. And there is one Amazon, sorry, at that one. Um, extensive can play a role in the ongoing, in the, in deployment building up, but also support environment. >>So one of the other things that we talk a lot about here on the cube is sustainability. And this is a big imperative at so many organizations around the world in particular energy companies. How does this move to OSD you, uh, help organizations become, how is this a greener solution for companies? >>Well, first he make it's a greatest solution because you start making a much more efficient use of your resources. is already an important one. The second thing we're doing is also, we started with ODU in framers, in the oil and gas space in the expert development space. We've grown, uh, OTU in our strategy, we've grown. I was, you know, also do an alternative energy sociology. We'll all start supporting next year. Things like solar farms, wind farms, uh, the, the dermatomal environment hydration. So it becomes an and, and an open energy data platform, not just what I want to get into steep that's for new industry, any type of energy industry. So our focus is to create, bring the data of all those various energy data sources to get me to a single data platform you can to use AI and other technology on top of that, to exploit the data, to beat again into a single data platform. >>Liz, I want to ask you about security because security is, is, is such a big concern when it comes to data. How secure is the data on OSD? You, um, actually, can I talk, can I do a follow up on this sustainability talking? Oh, absolutely. By all means. I mean, I want to interject though security is absolutely our top priority. I don't mean to move away from that, but with sustainability, in addition to the benefits of the OSU data platform, when a company moves from on-prem to the cloud, they're also able to leverage the benefits of scale. Now, AWS is committed to running our business in the most environmentally friendly way possible. And our scale allows us to achieve higher resource utilization and energy efficiency than a typical data center. Now, a recent study by four 51 research found that AWS is infrastructure is 3.6 times more energy efficient than the median of surveyed enterprise data centers. Two thirds of that advantage is due to higher, um, server utilization and a more energy efficient server population. But when you factor in the carbon intensity of consumed electricity and renewable energy purchases for 51 found that AWS performs the same task with an 88% lower carbon footprint. Now that's just another way that AWS and OSU are working to support our customers is they seek to better understand their workflows and make their legacy businesses less carbon intensive. >>That's that's incorrect. Those are those statistics are incredible. Do you want to talk a little bit now about security? Absolutely. Security will always be AWS is top priority. In fact, AWS has been architected to be the most flexible and secure cloud computing environment available today. Our core infrastructure is built to satisfy. There are the security requirements for the military global banks and other high sensitivity organizations. And in fact, AWS uses the same secure hardware and software to build an operate each of our regions. So that customers benefit from the only commercial cloud that's hat hits service offerings and associated supply chain vetted and deemed secure enough for top secret workloads. That's backed by a deep set of cloud security tools with more than 200 security compliance and governmental service and key features as well as an ecosystem of partners like Accenture, that can really help our customers to make sure that their environments for their data meet and or exceed their security requirements. Johann, I want you to talk a little bit about how OSD you can be used today. Does it only handle subsurface data? >>Uh, today it's Honda's subserves or Wells data. We got to add to that production around the middle of next year. That means that the whole upstate business. So we've got goes from exploration all the way to production. You've made it together into a single data platform. So production will be added around Q3 of next year. Then a principal. We have a difficult, the elder data that single environment, and we want to extend it then to other data sources or energy sources like solar farms, wind farms, uh, hydrogen, hydro, et cetera. So we're going to add a whore, a whole list of audit day energy source to them and be all the data together into a single data club. So we move from an all in guest data platform to an entity data platform. That's really what our objective is because the whole industry, if you look it over, look at our competition or moving in that same two acts of quantity of course, are very strong in oil and gas, but also increased the, got into other energy sources like, like solar, like wind, like th like highly attended, et cetera. So we would be moving exactly what it's saying, method that, that, that, that the whole OSU can't really support at home. And as a spectrum of energy sources, >>Of course, and Liz and Johan. I want you to close this out here by just giving us a look into your crystal balls and talking about the five and 10 year plan for OSD. We'll start with you, Liz, what do you, what do you see as the future holding for this platform? Um, honestly, the incredibly cool thing about working at AWS is you never know where the innovation and the journey is going to take you. I personally am looking forward to work with our customers, wherever their OSU journeys, take them, whether it's enabling new energy solutions or continuing to expand, to support use cases throughout the energy value chain and beyond, but really looking forward to continuing to partner as we innovate to slay tomorrow's challenges, Johann first, nobody can look at any more nowadays, especially 10 years, but our objective is really in the next five years, you will become the key backbone for energy companies for store your data intelligence and optimize the whole supply energy supply chain, uh, in this world Johan Krebbers Liz Dennett. Thank you so much for coming on the cube virtual. Thank you. I'm Rebecca Knight stay tuned for more of our coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight today we're welcoming back to Cuba alum. We have Kishor Dirk. He is the Accenture senior managing director cloud first global services lead. Welcome back to the show Kishore. Thank you very much. Nice to meet again. And, uh, Tristan moral horse set. He is the managing director, Accenture cloud first North American growth. Welcome back to you to Tristin. Great to be back in grapes here again, Rebecca. Exactly. Even in this virtual format, it is good to see your faces. Um, today we're going to be talking about my NAB and green cloud advisor capability. Kishor I want to start with you. So my NAB is a platform that is really celebrating its first year in existence. Uh, November, 2019 is when Accenture introduced it. Uh, but it's, it has new relevance in light of this global pandemic that we are all enduring and suffering through. Tell us a little bit about the lineup platform, what it is that cloud platform to help our clients navigate the complexity of cloud and cloud decisions and to make it faster. And obviously, you know, we have in the cloud, uh, you know, with >>The increased relevance and all the, especially over the last few months with the impact of COVID crisis and exhibition of digital transformation, you know, we are seeing the transformation of the exhibition to cloud much faster. This platform that you're talking about has enabled hardened 40 clients globally across different industries. You identify the right cloud solution, navigate the complexity, provide a cloud specific solution simulate for our clients to meet that strategy business needs. And the clients are loving it. >>I want to go to you now trust and tell us a little bit about how my nav works and how it helps companies make good cloud choice. >>Yeah, so Rebecca, we we've talked about cloud is, is more than just infrastructure and that's what mine app tries to solve for it. It really looks at a variety of variables, including infrastructure operating model and fundamentally what clients' business outcomes, um, uh, our clients are, are looking for and, and identifies the optimal solution for what they need. And we assign this to accelerate. And we mentioned that the pandemic, one of the big focus now is to accelerate. And so we worked through a three-step process. The first is scanning and assessing our client's infrastructure, their data landscape, their application. Second, we use our automated artificial intelligence engine to interact with. We have a wide variety and library of, uh, collective plot expertise. And we look to recommend what is the enterprise architecture and solution. And then third, before we live with our clients, we look to simulate and test this scaled up model. And the simulation gives our clients a way to see what cloud is going to look like, feel like and how it's going to transform their business before they go there. >>Tell us a little bit about that in real life. Now as a company, so many of people are working remotely having to collaborate, uh, not in real life. How is that helping them right now? >>So, um, the, the pandemic has put a tremendous strain on systems, uh, because of the demand on those systems. And so we talk about resiliency. We also now need to collaborate across data across people. Um, I think all of us are calling from a variety of different places where our last year we were all at the VA cube itself. Um, and, and cloud technologies such as teams, zoom that we're we're leveraging now has fundamentally accelerated and clients are looking to onboard this for their capabilities. They're trying to accelerate their journey. They realize that now the cloud is what is going to become important for them to differentiate. Once we come out of the pandemic and the ability to collaborate with their employees, their partners, and their clients through these systems is becoming a true business differentiator for our clients. >>Keisha, I want to talk with you now about my navs multiple capabilities, um, and helping clients design and navigate their cloud journeys. Tell us a little bit about the green cloud advisor capability and its significance, particularly as so many companies are thinking more deeply and thoughtfully about sustainability. >>Yes. So since the launch of my NAB, we continue to enhance capabilities for our clients. One of the significant, uh, capabilities that we have enabled is the being or advisor today. You know, Rebecca, a lot of the businesses are more environmentally aware and are expanding efforts to decrease power consumption, uh, and obviously carbon emissions and, uh, and run a sustainable operations across every aspect of the enterprise. Uh, as a result, you're seeing an increasing trend in adoption of energy, efficient infrastructure in the global market. And one of the things that we did, a lot of research we found out is that there's an ability to influence our client's carbon footprint through a better cloud solution. And that's what we internalize, uh, brings to us, uh, in, in terms of a lot of the client connotation that you're seeing in Europe, North America and others. Lot of our clients are accelerating to a green cloud strategy to unlock greater financial societal and environmental benefit, uh, through obviously cloud-based circular, operational, sustainable products and services. That is something that we are enhancing my now, and we are having active client discussions at this point of time. >>So Tristan, tell us a little bit about how this capability helps clients make greener decisions. >>Yeah. Um, well, let's start about the investments from the cloud providers in renewable and sustainable energy. Um, they have most of the hyperscalers today, um, have been investing significantly on data centers that are run on renewable energy, some incredibly creative constructs on the, how, how to do that. And sustainability is there for a key, um, key item of importance for the hyperscalers and also for our clients who now are looking for sustainable energy. And it turns out this marriage is now possible. I can, we marry the, the green capabilities of the cloud providers with a sustainability agenda of our clients. And so what we look into the way the mind works is it looks at industry benchmarks and evaluates our current clients, um, capabilities and carpet footprint leveraging their existing data centers. We then look to model from an end-to-end perspective, how the, their journey to the cloud leveraging sustainable and, um, and data centers with renewable energy. We look at how their solution will look like and, and quantify carbon tax credits, um, improve a green index score and provide quantifiable, um, green cloud capabilities and measurable outcomes to our clients, shareholders, stakeholders, clients, and customers. Um, and our green plot advisers sustainability solutions already been implemented at three clients. And in many cases in two cases has helped them reduce the carbon footprint by up to 400% through migration from their existing data center to green cloud. Very, very, >>That is remarkable. Now tell us a little bit about the kinds of clients. Is this, is this more interesting to clients in Europe? Would you say that it's catching on in the United States? Where, what is the breakdown that you're seeing right now? >>Sustainability is becoming such a global agenda and we're seeing our clients, um, uh, tie this and put this at board level, um, uh, agenda and requirements across the globe. Um, Europe has specific constraints around data sovereignty, right, where they need their data in country, but from a green, a sustainability agenda, we see clients across all our markets, North America, Europe in our growth markets adopt this. And we have seen case studies and all three months, >>Kesha. I want to bring you back into the conversation. Talk a little bit about how MindUP ties into Accenture's cloud first strategy, your Accenture's CEO, Julie Sweet, um, has talked about post COVID leadership, requiring every business to become a cloud first business. Tell us a little bit about how this ethos is in Accenture and how you're sort of looking outward with it too. >>So Rebecca mine is the launch pad, uh, to a cloud first transformation for our clients. Uh, Accenture, see your jewelry suite, uh, shared the Accenture cloud first and our substantial investment demonstrate our commitment and is delivering greater value for our clients when they need it the most. And with the digital transformation requiring cloud at scale, you know, we're seeing that in the post COVID leadership, it requires that every business should become a cloud business. And my nap helps them get there by evaluating the cloud landscape, navigating the complexity, modeling architecting and simulating an optimal cloud solution for our clients. And as Justin was sharing a greener cloud. >>So Tristan, talk a little bit more about some of the real life use cases in terms of what are we, what are clients seeing? What are the results that they're having? >>Yes. Thank you, Rebecca. I would say two key things right around my notes. The first is the iterative process. Clients don't want to wait, um, until they get started, they want to get started and see what their journey is going to look like. And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need to move to cloud very quickly. And my nav is there to do that. So how do we do that? First is generating the business cases. Clients need to know in many cases that they have a business case by business case, we talk about the financial benefits, as well as the business outcomes, the green, green clot impact sustainability impacts with minus. We can build initial recommendations using a basic understanding of their environment and benchmarks in weeks versus months with indicative value savings in the millions of dollars arranges. >>So for example, very recently, we worked with a global oil and gas company, and in only two weeks, we're able to provide an indicative savings where $27 million over five years, this enabled the client to get started, knowing that there is a business case benefit and then iterate on it. And this iteration is, I would say the second point that is particularly important with my nav that we've seen in bank of clients, which is, um, any journey starts with an understanding of what is the application landscape and what are we trying to do with those, these initial assessments that used to take six to eight weeks are now taking anywhere from two to four weeks. So we're seeing a 40 to 50% reduction in the initial assessment, which gets clients started in their journey. And then finally we've had discussions with all of the hyperscalers to help partner with Accenture and leverage mine after prepared their detailed business case module as they're going to clients. And as they're accelerating the client's journey, so real results, real acceleration. And is there a journey? Do I have a business case and furthermore accelerating the journey once we are by giving the ability to work in iterative approach. >>I mean, it sounds as though that the company that clients and and employees are sort of saying, this is an amazing time savings look at what I can do here in, in so much in a condensed amount of time, but in terms of getting everyone on board, one of the things we talked about last time we met, uh, Tristin was just how much, uh, how one of the obstacles is getting people to sign on and the new technologies and new platforms. Those are often the obstacles and struggles that companies face. Have you found that at all? Or what is sort of the feedback that you're getting? >>Yeah, sorry. Yes. We clearly, there are always obstacles to a cloud journey. If there were an obstacles, all our clients would be, uh, already fully in the cloud. What man I gives the ability is to navigate through those, to start quickly. And then as we identify obstacles, we can simulate what things are going to look like. We can continue with certain parts of the journey while we deal with that obstacle. And it's a fundamental accelerator. Whereas in the past one, obstacle would prevent a class from starting. We can now start to address the obstacles one at a time while continuing and accelerating the contrary. That is the fundamental difference. >>Kishor I want to give you the final word here. Tell us a little bit about what is next for Accenture might have and what we'll be discussing next year at the Accenture executive summit, >>Rebecca, we are continuously evolving with our client needs and reinventing reinventing for the future. Well, mine has been toward advisor. Our plan is to help our clients reduce carbon footprint and again, migrate to a green cloud. Uh, and additionally, we're looking at, you know, two capabilities, uh, which include sovereign cloud advisor, uh, with clients, especially in, in Europe and others are under pressure to meet, uh, stringent data norms that Kristen was talking about. And the sovereign cloud advisor helps organization to create an architecture cloud architecture that complies with the green. Uh, I would say the data sovereignty norms that is out there. The other element is around data to cloud. We are seeing massive migration, uh, for, uh, for a lot of the data to cloud. And there's a lot of migration hurdles that come within that. Uh, we have expanded mine app to support assessment capabilities, uh, for, uh, assessing applications, infrastructure, but also covering the entire state, including data and the code level to determine the right cloud solution. So we are, we are pushing the boundaries on what mine app can do with mine. Have you created the ability to take the guesswork out of cloud, navigate the complexity? We are rolling risks costs, and we are, you know, achieving client's static business objectives while building a sustainable alerts with being cloud, >>Any platform that can take some of the guesswork out of the future. I am I'm on board with thank you so much, Tristin and Kishore. This has been a great conversation. Stay tuned for more of the cubes coverage of the Accenture executive summit. I'm Rebecca Knight.
SUMMARY :
It's the cube with digital coverage Welcome to cube three 60 fives coverage of the Accenture executive summit. Thanks for having me here. impact of the COVID-19 pandemic has been, what are you hearing from clients? you know, various facets, you know, um, first and foremost, to this reasonably okay, and are, you know, launching to So you just talked about the widening gap. all the changes the pandemic has brought to them. in the cloud that we are going to see. Can you tell us a little bit more about what this strategy entails? all of the systems under which they attract need to be liberated so that you could drive now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, That is their employees, uh, because you do, across every department, I'm the agent of this change is going to be the employees or weapon, So how are you helping your clients, And that is again, the power of cloud. And the power of cloud is to get all of these capabilities from outside that employee, the employee will be more engaged in his or her job and therefore And this is, um, you know, no more true than how So at Accenture, you have long, long, deep Stan, sorry, And in fact, in the cloud world, it was one of the first, um, And one great example is what we are doing with Takeda, uh, billable, So all of these things that we will do Yeah, the future to the next, you know, base camp, as I would call it to further this productivity, And the evolution that is going to happen where, you know, the human grace of mankind, I genuinely believe that cloud first is going to be in the forefront of that change It's the cube with digital coverage I want to start by asking you what it is that we mean when we say green cloud, magnitude of the problem that is out there and how do we pursue a green approach. Them a lot of questions, the decision to make, uh, this particular, And, uh, you know, the, obviously the companies have to unlock greater financial How do you partner and what is your approach in terms of helping them with their migrations? uh, you know, from a few manufacturers hand sanitizers, and to answer it role there, uh, you know, from, in terms of our clients, you know, there are multiple steps And in the third year and another 3 million analytics costs that are saved through right-sizing Instead of it, we practice what we preach, and that is something that we take it to heart. We know that conquering this pandemic is going to take a coordinated And it's about a group of global stakeholders cooperating to simultaneously manage the uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in What do you see as the different, the financial security or agility benefits to cloud. And obviously the ecosystem partnership that we have that We, what, what do you think the next 12 to 24 months? And we all along with Accenture clients will win. Thank you so much. It's the cube with digital coverage of AWS reinvent executive And what happens when you bring together the scientific and I think that, you know, there's a, there's a need ultimately to, you know, accelerate and, And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. And I think that, you know, that's going to help us make faster, better decisions. Um, and so I think with that, you know, there's a few different, How do we re-imagine that, you know, how do ideas go from getting tested So Arjun, I want to bring you into this conversation a little bit, let let's delve into those a bit. It was, uh, something that, you know, we had all to do differently. And maybe the third thing I would say is this one team And I think if you really think about what he's talking about, Because the old ways of thinking where you've got application people and infrastructure, How will their experience of work change and how are you helping re-imagine and And it's something that, you know, I think we all have to think a lot about, I mean, And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are Uh, and so I think that that's, you know, one, one element that, uh, can be considered. or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently the customer obsession and this idea of innovating much more quickly. and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, And it's not just the technical people or the it people who are And Accenture's, and so we were able to bring that together. And so we chose, you know, uh, with our focus on innovation that when people think about cloud, you know, you always think about infrastructure technology. And thank you for tuning into the cube. It's the cube with digital coverage So we are going to be talking and also what were some of the challenges that you were grappling with prior to this initiative? Um, so the reason we sort of embarked um, you know, certainly as a, as an it leader and sort of my operational colleagues, What is the art of the possible, can you tell us a little bit about why you chose the public sector that, you know, there are many rules and regulations, uh, quite rightly as you would expect Matthew, I want to bring you into the conversation a little bit here. to bring in a number of the different themes that we have say, cloud teams, security teams, um, I mean, so much of this is about embracing comprehensive change to experiment and innovate and and the outcomes they're looking to achieve rather than simply focusing on a long list of requirements, It's not always a one size fits all. um, that is gonna update before you even get that. So to give you a little bit of, of context, when we, um, started And the pilot was so successful. And I think just parallel to that is the quality of our, because we had a lot of data, That kind of return on investment because what you were just describing with all the steps that we needed Um, but all the, you know, the minutes here and there certainly add up Have you seen any changes Um, but you can see the step change that is making in each aspect to the organization, And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain You know, we had lots of workshops and seminars where we all talk about, you know, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, when you are trying to get everyone on board for this kind of thing? The solution itself is, um, you know, extremely large and, um, I want to hear, where do you go from here? crazy, but because it's apparently not that simple, but, um, you know, And you are watching the cube stay tuned for more of the cubes coverage of the AWS in particular has brought it together because you know, COVID has been the accelerant So number of years back, we looked at kind of our infrastructure and our landscape trying to figure uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, And, um, you know, Australia, we had to live through Bush fires You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, to hours and days, and truly allowed us to, we had to, you know, VJ things, And what specifically did you guys do at Accenture and how did it all come together? the seminars and, and, uh, you know, the deep three steps from uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment How did you address your approach to the cloud and what was your experience? And then building upon it, and then, you know, partnering with Accenture allows because the kind of, uh, you know, digital transformation, cloud transformation, learnings, um, that might different from the expectation we all been there, Hey, you know, It's, it's getting that last bit over the line and making sure that you haven't invested in the future hundred percent of the time, they will say yes until you start to lay out to them, okay, You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, Um, you know, that's all stood up on AWS and is a significant portion of And I think our next big step is going to be obviously, uh, with a company like Accenture as well, you get combinations of the technology and the skills and the So obviously, you know, lion's like an AWS, but, you know, a lot of people kind of going through the same process, knowing what you guys know now, And we had all of our people working remotely, um, within, uh, you know, effectively one business day. and in the traditional world, you would just go out and buy more servers than you need. And if it's not right, you pump it up a little bit when, when all of your metrics and so on, And this is really about you guys when they're actually set up for growth, um, and actually allows, you know, lying to achievements I really appreciate you coming. to figure out how we unlock that value, um, you know, drive our costs down efficiency, to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with There's got to say like e-learning squares, right, for me around, you know, It is tough, but, uh, uh, you know, you got to get started on it. It's the cube with digital coverage of Thank you so much for coming on the show, Johan you're welcome. Yeah, the ethical back a couple of years, we started shoving 2017 where we it also is far better than for shell to say we haven't shell special solution because we don't So storing the data we should do What were some of the things you were trying to achieve with the OSU? So the first thing we did is really breaking the link between the application, And then you can export the data like small companies, last company, standpoint in terms of what you were trying to achieve with this? uh, helped shell work faster and better with it. a lot of goods when we started rolling out and put in production, the old you are three and four because we are So one of the other things that we talk a lot about here on the cube is sustainability. I was, you know, also do an alternative energy sociology. found that AWS performs the same task with an 88% lower So that customers benefit from the only commercial cloud that's hat hits service offerings and the whole industry, if you look it over, look at our competition or moving in that same two acts of quantity of course, our objective is really in the next five years, you will become the key It's the cube with digital coverage And obviously, you know, we have in the cloud, uh, you know, with and exhibition of digital transformation, you know, we are seeing the transformation of I want to go to you now trust and tell us a little bit about how my nav works and how it helps And then third, before we live with our clients, having to collaborate, uh, not in real life. They realize that now the cloud is what is going to become important for them to differentiate. Keisha, I want to talk with you now about my navs multiple capabilities, And one of the things that we did, a lot of research we found out is that there's an ability to influence So Tristan, tell us a little bit about how this capability helps clients make greener And so what we look into the way the Would you say that it's catching on in the United States? And we have seen case studies and all I want to bring you back into the conversation. And with the digital transformation requiring cloud at scale, you know, we're seeing that in And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need So for example, very recently, we worked with a global oil and gas company, Have you found that at all? What man I gives the ability is to navigate through those, to start quickly. Kishor I want to give you the final word here. and we are, you know, achieving client's static business objectives while I am I'm on board with thank you so much,
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AWS Executive Summit 2020
>>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to cube three 60 fives coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight. Today we are joined by a cube alum, Karthik, Lorraine. He is Accenture senior managing director and lead Accenture cloud. First, welcome back to the show Karthik. >>Thank you. Thanks for having me here. >>Always a pleasure. So I want to talk to you. You are an industry veteran, you've been in Silicon Valley for decades. Um, I want to hear from your perspective what the impact of the COVID-19 pandemic has been, what are you hearing from clients? What are they struggling with? What are their challenges that they're facing day to day? >>I think, um, COVID-19 is being a eye-opener from, you know, various facets, you know, um, first and foremost, it's a, it's a hell, um, situation that everybody's facing, which is not just, uh, highest economic bearings to it. It has enterprise, um, an organization with bedding to it. And most importantly, it's very personal to people, um, because they themselves and their friends, family near and dear ones are going through this challenge, uh, from various different dimension. But putting that aside, when you come to it from an organization enterprise standpoint, it has changed everything well, the behavior of organizations coming together, working in their campuses, working with each other as friends, family, and, uh, um, near and dear colleagues, all of them are operating differently. So that's what big change to get things done in a completely different way, from how they used to get things done. >>Number two, a lot of things that were planned for normal scenarios, like their global supply chain, how they interact with their client customers, how they go innovate with their partners on how that employees contribute to the success of an organization at all changed. And there are no data models that give them a hint of something like this for them to be prepared for this. So we are seeing organizations, um, that have adapted to this reasonably okay, and are, you know, launching to innovate faster in this. And there are organizations that have started with struggling, but are continuing to struggle. And the gap between the leaders and legs are widening. So this is creating opportunities in a different way for the leaders, um, with a lot of pivot their business, but it's also creating significant challenge for the lag guides, uh, as we defined in our future systems research that we did a year ago, uh, and those organizations are struggling further. So the gap is actually widening. >>So you just talked about the widening gap. I've talked about the tremendous uncertainty that so many companies, even the ones who have adapted reasonably well, uh, in this, in this time, talk a little bit about Accenture cloud first and why, why now? >>I think it's a great question. Um, we believe that for many of our clients COVID-19 has turned, uh, cloud from an experimentation aspiration to an origin mandate. What I mean by that is everybody has been doing something on the other end cloud. There's no company that says we don't believe in cloud are, we don't want to do cloud. It was how much they did in cloud. And they were experimenting. They were doing the new things in cloud, but they were operating a lot of their core business outside the cloud or not in the cloud. Those organizations have struggled to operate in this new normal, in a remote fashion, as well as, uh, their ability to pivot to all the changes the pandemic has brought to them. But on the other hand, the organizations that had a solid foundation in cloud were able to collect faster and not actually gone into the stage of innovating faster and driving a new behavior in the market, new behavior within their organization. >>So we are seeing that spend to make is actually fast-forwarded something that we always believed was going to happen. This, uh, uh, moving to cloud over the next decade is fast forward it to happen in the next three to five years. And it's created this moment where it's a once in an era, really replatforming of businesses in the cloud that we are going to see. And we see this moment as a cloud first moment where organizations will use cloud as the, the, the canvas and the foundation with which they're going to reimagine their business after they were born in the cloud. Uh, and this requires a whole new strategy. Uh, and as Accenture, we are getting a lot in cloud, but we thought that this is the moment where we bring all of that, gave him a piece together because we need a strategy for addressing, moving to cloud are embracing cloud in a holistic fashion. And that's what Accenture cloud first brings together a holistic strategy, a team that's 70,000 plus people that's coming together with rich cloud skills, but investing to tie in all the various capabilities of cloud to Delaware, that holistic strategy to our clients. So I want you to >>Delve into a little bit more about what this strategy actually entails. I mean, it's clearly about embracing change and being willing to experiment and having capabilities to innovate. Can you tell us a little bit more about what this strategy entails? >>Yeah. The reason why we say that as a need for strategy is like I said, cloud is not new. There's almost every customer client is doing something with the cloud, but all of them have taken different approaches to cloud and different boundaries to cloud. Some organizations say, I just need to consolidate my multiple data centers to a small data center footprint and move the nest to cloud. Certain other organizations say that well, I'm going to move certain workloads to cloud. Certain other organizations said, well, I'm going to build this Greenfield application or workload in cloud. Certain other said, um, I'm going to use the power of AI ML in the cloud to analyze my data and drive insights. But a cloud first strategy is all of this tied with the corporate strategy of the organization with an industry specific cloud journey to say, if in this current industry, if I were to be reborn in the cloud, would I do it in the exact same passion that I did in the past, which means that the products and services that they offer need to be the matching, how they interact with that customers and partners need to be revisited, how they bird and operate their IP systems need to be the, imagine how they unearthed the data from all of the systems under which they attract need to be liberated so that you could drive insights of cloud. >>First strategy hands is a corporate wide strategy, and it's a C-suite responsibility. It doesn't take the ownership away from the CIO or CIO, but the CIO is, and CDI was felt that it was just their problem and they were to solve it. And everyone as being a customer, now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's agenda, where probably the CDI is the instrument to execute that that's a holistic cloud-first strategy >>And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, as you were saying, this idea of being reborn in the cloud. So now how do I think about things? How do I communicate? How do I collaborate? How do I get done? What I need to get done. Talk a little bit about how this has changed, the way you support your clients and how Accenture cloud first is changing your approach to cloud services. >>Wonderful. Um, you know, I did not color one very important aspect in my previous question, but that's exactly what you just asked me now, which is to do all of this. I talked about all of the variables, uh, an organization or an enterprise is going to go through, but the good part is they have one constant. And what is that? That is their employees, uh, because you do, the employees are able to embrace this change. If they are able to, uh, change them, says, pivot them says retool and train themselves to be able to operate in this new cloud. First one, the ability to reimagine every function of the business would be happening at speed. And cloud first approach is to do all of this at speed, because innovation is deadly proposed there, do the rate of probability on experimentation. You need to experiment a lot for any kind of experimentation. >>There's a probability of success. Organizations need to have an ability and a mechanism for them to be able to innovate faster for which they need to experiment a lot, the more the experiment and the lower cost at which they experiment is going to help them experiment a lot. And they experiment demic speed, fail fast, succeed more. And hence, they're going to be able to operate this at speed. So the cloud-first mindset is all about speed. I'm helping the clients fast track that innovation journey, and this is going to happen. Like I said, across the enterprise and every function across every department, I'm the agent of this change is going to be the employees or weapon, race, this change through new skills and new grueling and new mindset that they need to adapt to. >>So Karthik what you're describing it, it sounds so exciting. And yet for a pandemic wary workforce, that's been working remotely that may be dealing with uncertainty if for their kid's school and for so many other aspects of their life, it sounds hard. So how are you helping your clients, employees get onboard with this? And because the change management is, is often the hardest part. >>Yeah, I think it's, again, a great question. A bottle has only so much capacity. Something got to come off for something else to go in. That's what you're saying is absolutely right. And that is again, the power of cloud. The reason why cloud is such a fundamental breakthrough technology and capability for us to succeed in this era, because it helps in various forms. What we talked so far is the power of innovation that can create, but cloud can also simplify the life of the employees in an enterprise. There are several activities and tasks that people do in managing that complex infrastructure, complex ID landscape. They used to do certain jobs and activities in a very difficult underground about with cloud has simplified. And democratised a lot of these activities. So that things which had to be done in the past, like managing the complexity of the infrastructure, keeping them up all the time, managing the, um, the obsolescence of the capabilities and technologies and infrastructure, all of that could be offloaded to the cloud. >>So that the time that is available for all of these employees can be used to further innovate. Every organization is going to spend almost the same amount of money, but rather than spending activities, by looking at the rear view mirror on keeping the lights on, they're going to spend more money, more time, more energy, and spend their skills on things that are going to add value to their organization. Because you, every innovation that an enterprise can give to their end customer need not come from that enterprise. The word of platform economy is about democratising innovation. And the power of cloud is to get all of these capabilities from outside the four walls of the enterprise, >>It will add value to the organization, but I would imagine also add value to that employee's life because that employee, the employee will be more engaged in his or her job and therefore bring more excitement and energy into her, his or her day-to-day activities too. >>Absolutely. Absolutely. And this is, this is a normal evolution we would have seen everybody would have seen in their lives, that they keep moving up the value chain of what activities that, uh, gets performed buying by those individuals. And this is, um, you know, no more true than how the United States, uh, as an economy has operated where, um, this is the power of a powerhouse of innovation, where the work that's done inside the country keeps moving up to value chain. And, um, us leverage is the global economy for a lot of things that is required to power the United States and that global economic, uh, phenomenon is very proof for an enterprise as well. There are things that an enterprise needs to do them soon. There are things an employee needs to do themselves. Um, but there are things that they could leverage from the external innovation and the power of innovation that is coming from technologies like cloud. >>So at Accenture, you have long, long, deep Stan, sorry, you have deep and long-standing relationships with many cloud service providers, including AWS. How does the Accenture cloud first strategy, how does it affect your relationships with those providers? >>Yeah, we have great relationships with cloud providers like AWS. And in fact, in the cloud world, it was one of the first, um, capability that we started about years ago, uh, when we started developing these capabilities. But five years ago, we hit a very important milestone where the two organizations came together and said that we are forging a pharma partnership with joint investments to build this partnership. And we named that as a Accenture, AWS business group ABG, uh, where we co-invest and brought skills together and develop solutions. And we will continue to do that. And through that investment, we've also made several acquisitions that you would have seen in the recent times, like, uh, an invoice and gecko that we made acquisitions in in Europe. But now we're taking this to the next level. What we are saying is two cloud first and the $3 billion investment that we are bringing in, uh, through cloud-first. >>We are going to make specific investment to create unique joint solution and landing zones foundation, um, cloud packs with which clients can accelerate their innovation or their journey to cloud first. And one great example is what we are doing with Takeda, uh, billable, pharmaceutical giant, um, between we've signed a five-year partnership. And it was out in the media just a month ago or so, where we are, the two organizations are coming together. We have created a partnership as a power of three partnership, where the three organizations are jointly hoarding hats and taking responsibility for the innovation and the leadership position that Takeda wants to get to with this. We are going to simplify their operating model and organization by providing and flexibility. We're going to provide a lot more insights. Tequila has a 230 year old organization. Imagine the amount of trapped data and intelligence that is there. >>How about bringing all of that together with the power of AWS and Accenture and Takeda to drive more customer insights, um, come up with breakthrough R and D uh, accelerate clinical trials and improve the patient experience using AI ML and edge technologies. So all of these things that we will do through this partnership with joined investment from Accenture cloud first, as well as partner like AWS, so that Takeda can realize their gain. And, uh, their senior actually made a statement that five years from now, every ticket an employee will have an AI assistant. That's going to make that beginner employee move up the value chain on how they contribute and add value to the future of tequila with the AI assistant, making them even more equipped and smarter than what they could be otherwise. >>So, one last question to close this out here. What is your future vision for, for Accenture cloud first? What are we going to be talking about at next year's Accenture executive summit? Yeah, the future >>Is going to be, um, evolving, but the part that is exciting to me, and this is, uh, uh, a fundamental belief that we are entering a new era of industrial revolution from industry first, second, and third industry. The third happened probably 20 years ago with the advent of Silicon and computers and all of that stuff that happened here in the Silicon Valley. I think the fourth industrial revolution is going to be in the cross section of, uh, physical, digital and biological boundaries. And there's a great article, um, in one economic forum that people, uh, your audience can Google and read about it. Uh, but the reason why this is very, very important is we are seeing a disturbing phenomenon that over the last 10 years are seeing a Blackwing of the, um, labor productivity and innovation, which has dropped to about 2.1%. When you see that kind of phenomenon over that longer period of time, there has to be breakthrough innovation that needs to happen to come out of this barrier and get to the next, you know, base camp, as I would call it to further this productivity, um, lack that we are seeing, and that is going to happen in the intersection of the physical, digital and biological boundaries. >>And I think cloud is going to be the connective tissue between all of these three, to be able to provide that where it's the edge, especially is good to come closer to the human lives. It's going to come from cloud. Yeah. Pick totally in your mind, you can think about cloud as central, either in a private cloud, in a data center or in a public cloud, you know, everywhere. But when you think about edge, it's going to be far reaching and coming close to where we live and maybe work and very, um, get entertained and so on and so forth. And there's good to be, uh, intervention in a positive way in the field of medicine, in the field of entertainment, in the field of, um, manufacturing in the field of, um, you know, mobility. When I say mobility, human mobility, people, transportation, and so on and so forth with all of this stuff, cloud is going to be the connective tissue and the vision of cloud first is going to be, uh, you know, blowing through this big change that is going to happen. And the evolution that is going to happen where, you know, the human grace of mankind, um, our person kind of being very gender neutral in today's world. Um, go first needs to be that beacon of, uh, creating the next generation vision for enterprises to take advantage of that kind of an exciting future. And that's why it, Accenture, are we saying that there'll be change as our, as our purpose? >>I genuinely believe that cloud first is going to be the forefront of that change agenda, both for Accenture as well as for the rest of the work. >>Excellent. Let there be changed. Indeed. Thank you so much for joining us Karthik. A pleasure I'm Rebecca Knight stay tuned for more of Q3 60 fives coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtual and our coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the power of three. And what happens when you bring together the scientific, how of a global bias biopharmaceutical powerhouse in Takeda, a leading cloud services provider in AWS, and Accenture's ability to innovate, execute, and deliver innovation. Joining me to talk about these things. We have Aaron, sorry. Arjan Beatty. He is the senior managing director and chairman of Accenture's diamonds leadership council. Welcome Arjun. Thank you, Karl hick. He is the chief digital and information officer at Takeda. >>What is your bigger, thank you, Rebecca >>And Brian Beau Han global director and head of the Accenture AWS business group at Amazon web services. Thanks so much for coming on. Thank you. So, as I said, we're talking today about this relationship between, uh, your three organizations. Carl, I want to talk with you. I know you're at the beginning of your cloud journey. What was the compelling reason? Why w why, why move to the cloud and why now? >>Yeah, no, thank you for the question. So, you know, as a biopharmaceutical leader, we're committed to bringing better health and a brighter future to our patients. We're doing that by translating science into some really innovative and life transporting therapies, but throughout, you know, we believe that there's a responsible use of technology, of data and of innovation. And those three ingredients are really key to helping us deliver on that promise. And so, you know, while I think a I'll call it, this cloud journey is already always been a part of our strategy. Um, and we've made some pretty steady progress over the last years with a number of I'll call it diverse approaches to the digital and AI. We just weren't seeing the impact at scale that we wanted to see. Um, and I think that, you know, there's a, there's a need ultimately to, you know, accelerate and broaden that shift. >>And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. One of those has been certainly a number of the acquisitions we've made Shire, uh, being the most pressing example, uh, but also the global pandemic, both of those highlight the need for us to move faster, um, at the speed of cloud, ultimately. Uh, and so we started thinking outside of the box because it was taking us too long and we decided to leverage the strategic partner model. Uh, and it's giving us a chance to think about our challenges very differently. We call this the power of three, uh, and ultimately our focus is singularly on our patients. I mean, they're waiting for us. We need to get there faster. It can take years. And so I think that there is a focus on innovation at a rapid speed, so we can move ultimately from treating conditions to keeping people healthy. >>So as you are embarking on this journey, what are some of the insights you want to share about, about what you're seeing so far? >>Yeah, no, it's a great question. So, I mean, look, maybe right before I highlight some of the key insights, uh, I would say that, you know, with cloud now as the, as a launchpad for innovation, you know, our vision all along has been that in less than 10 years, we want every single to kid, uh, the associate or employee to be empowered by an AI assistant. And I think that, you know, that's going to help us make faster, better decisions. That'll help us, uh, fundamentally deliver transformative therapies and better experiences to, to that ecosystem, to our patients, to physicians, to payers, et cetera, much faster than we previously thought possible. Um, and I think that technologies like cloud and edge computing together with a very powerful I'll call it data fabric is going to help us to create this, this real-time, uh, I'll call it the digital ecosystem. >>The data has to flow ultimately seamlessly between our patients and providers or partners or researchers, et cetera. Uh, and so we've been thinking about this, uh, I'll call it weekly, call up sort of this pyramid, um, that helps us describe our vision. Uh, and a lot of it has to do with ultimately modernizing the foundation, modernizing and rearchitecting, the platforms that drive the company, uh, heightening our focus on data, which means that there's an accelerated shift towards, uh, enterprise data platforms and digital products. And then ultimately, uh, uh, uh, you know, really an engine for innovation sitting at the very top. Um, and so I think with that, you know, there's a few different, I'll call it insights that, you know, are quickly kind of come zooming into focus. I would say one is this need to collaborate very differently. Um, you know, not only internally, but you know, how do we define ultimately, and build a connected digital ecosystem with the right partners and technologies externally? >>I think the second component that maybe people don't think as much about, but, you know, I find critically important is for us to find ways of really transforming our culture. We have to unlock talent and shift the culture certainly as a large biopharmaceutical very differently. And then lastly, you've touched on it already, which is, you know, innovation at the speed of cloud. How do we re-imagine that? You know, how do ideas go from getting tested in months to kind of getting tested in days? You know, how do we collaborate very differently? Uh, and so I think those are three, uh, perhaps of the larger I'll call it, uh, insights that, you know, the three of us are spending a lot of time thinking about right now. >>So Arjun, I want to bring you into this conversation a little bit. Let's, let's delve into those a bit. Talk first about the collaboration, uh, that Carl was referencing there. How, how have you seen that? It is enabling, uh, colleagues and teams to communicate differently and interact in new and different ways? Uh, both internally and externally, as Carl said, >>No, thank you for that. And, um, I've got to give call a lot of credit because as we started to think about this journey, it was clear. It was a bold ambition was, uh, something that, you know, we had all to do differently. And so the concept of the power of three that Carl has constructed has become a label for us as a way to think about what are we going to do to collectively drive this journey forward. And to me, the unique ways of collaboration means three things. The first one is that, um, what is expected is that the three parties are going to come together and it's more than just the sum of our resources. And by that, I mean that we have to bring all of ourselves, all of our collective capabilities, as an example, Amazon has amazing supply chain capabilities. They're one of the best at supply chain. >>So in addition to resources, when we have supply chain innovations, uh, that's something that they're bringing in addition to just, uh, talent and assets, similarly for Accenture, right? We do a lot, uh, in the talent space. So how do we bring our thinking as to how we apply best practices for talent to this partnership? So, um, as we think about this, so that's, that's the first one, the second one is about shared success very early on in this partnership, we started to build some foundations and actually develop seven principles that all of us would look at as the basis for this success shared success model. And we continue to hold that sort of in the forefront, as we think about this collaboration. And maybe the third thing I would say is this one team mindset. So whether it's the three of our CEOs that get together every couple of months to think about, uh, this partnership, or it is the governance model that Carl has put together, which has all three parties in the governance and every level of leadership, we always think about this as a collective group so that we can keep that front and center. >>And what I think ultimately has enabled us to do is it's allowed us to move at speed, be more flexible. And ultimately all we're looking at the target the same way, the North side, the same way, >>Brian, about you, what have you observed and what are you thinking about in terms of how this is helping teams collaborate differently? Yeah, >>Absolutely. And RJ made some, some great points there. And I think if you really think about what he's talking about, it's that, that diversity of talent, diversity of skill and viewpoint and even culture, right? And so we see that in the power of three. And then I think if we drill down into what we see at Takeda and frankly Takeda was, was really, I think, pretty visionary and on their way here, right. And taking this kind of cross-functional approach and applying it to how they operate day to day. So moving from a more functional view of the world to more of a product oriented view of the world, right? So when you think about we're going to be organized around a product or a service or a capability that we're going to provide to our customers or our patients or donors in this case, it implies a different structure all to altogether and a different way of thinking, right? >>Because now you've got technical people and business experts and marketing experts all working together in this is sort of cross collaboration. And what's great about that is it's really the only way to succeed with cloud, right? Because the old ways of thinking where you've got application people and infrastructure, people in business, people is suboptimal, right? Because we can all access this tool as these capabilities and the best way to do that. Isn't across kind of a cross collaborative way. And so this is product oriented mindset. It's a keto was already on. I think it's allowed us to move faster. >>Carl, I want to go back to this idea of unlocking talent and culture. And this is something that both Brian and Arjun have talked about too. People are an essential part of their, at the heart of your organization. How will their experience of work change and how are you helping re-imagine and reinforce a strong organizational culture, particularly at this time when so many people are working remotely. >>Yeah. It's a great question. And it's something that, you know, I think we all have to think a lot about, I mean, I think, um, you know, driving this, this color, this, this digital and data kind of capability building, uh, it takes a lot of, a lot of thinking. So, I mean, there's a few different elements in terms of how we're tackling this one is we're recognizing, and it's not just for the technology organization or for those actors that, that we're innovating with, but it's really across all of the Qaeda where we're working through ways of raising what I'll call the overall digital leaders literacy of the organization, you know, what are the, you know, what are the skills that are needed almost at a baseline level, even for a global bio-pharmaceutical company and how do we deploy, I'll call it those learning resources very broadly. >>And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are very specialized skills that are needed. Uh, my organization is one of those. And so, you know, we're fostering ways in which, you know, we're very kind of quickly kind of creating, uh, avenues excitement for, for associates in that space. So one example specifically, as we use, you know, during these, uh, very much sort of remote, uh, sort of days, we, we use what we call global it meet days, and we set a day aside every single month and this last Friday, um, you know, we, we create during that time, it's time for personal development. Um, and we provide active seminars and training on things like, you know, robotic process automation, data analytics cloud, uh, in this last month we've been doing this for months and months now, but in his last month, more than 50% of my organization participated, and there's this huge positive shift, both in terms of access and excitement about really harnessing those new skills and being able to apply them. >>Uh, and so I think that that's, you know, one, one element that can be considered. And then thirdly, um, of course every organization has to work on how do you prioritize talent, acquisition and management and competencies that you can't rescale? I mean, there are just some new capabilities that we don't have. And so there's a large focus that I have with our executive team and our CEO and thinking through those critical roles that we need to activate in order to kind of, to, to build on this, uh, this business led cloud transformation. And lastly, probably the hardest one, but the one that I'm most jazzed about is really this focus on changing the mindsets and behaviors. Um, and I think there, you know, this is where the power of three is, is really, uh, kind of coming together nicely. I mean, we're working on things like, you know, how do we create this patient obsessed curiosity, um, and really kind of unlock innovation with a real, kind of a growth mindset. >>Uh, and the level of curiosity that's needed, not to just continue to do the same things, but to really challenge the status quo. So that's one big area of focus we're having the agility to act just faster. I mean, to worry less, I guess I would say about kind of the standard chain of command, but how do you make more speedy, more courageous decisions? And this is places where we can emulate the way that a partner like AWS works, or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently to a number of partnerships that we can build. So we can break down some of these barriers and use these networks, um, whether it's within our own internal ecosystem or externally to help, to create value faster. So a lot of energy around ways of working and we'll have to check back in, but I mean, we're early in on this mindset and behavioral shift, um, but a lot of good early momentum. >>Carl you've given me a good segue to talk to Brian about innovation, because you said a lot of the things that I was the customer obsession and this idea of innovating much more quickly. Obviously now the world has its eyes on drug development, and we've all learned a lot about it, uh, in the past few months and accelerating drug development is all, uh, is of great interest to all of us. Brian, how does a transformation like this help a company's ability to become more agile and more innovative and at a quicker speed to, >>Yeah, no, absolutely. And I think some of the things that Carl talked about just now are critical to that, right? I think where sometimes folks fall short is they think, you know, we're going to roll out the technology and the is going to be the silver bullet where in fact it is the culture, it is, is the talent. And it's the focus on that. That's going to be, you know, the determinant of success. And I will say, you know, in this power of three arrangement and Carl talked a little bit about the pyramid, um, talent and culture and that change, and that kind of thinking about that has been a first-class citizen since the very beginning, right. That absolutely is critical for, for being there. Um, and so that's been, that's been key. And so we think about innovation at Amazon and AWS and Chrome mentioned some of the things that, you know, a partner like AWS brings to the table is we talk a lot about builders, right? >>So we're kind of obsessive about builders. Um, and, and we meet what we mean by that is we, we, at Amazon, we hire for builders, we cultivate builders and we like to talk to our customers about it as well. And it also implies a different mindset, right? When you're a builder, you have that, that curiosity, you have that ownership, you have that stake and whatever I'm creating, I'm going to be a co-owner of this product or this service, right. Getting back to that kind of product oriented mindset. And it's not just the technical people or the it people who are builders. It is also the business people as, as Carl talked about. Right. So when we start thinking about, um, innovation again, where we see folks kind of get into a little bit of, uh, innovation, pilot paralysis, is that you can focus on the technology, but if you're not focusing on the talent and the culture and the processes and the mechanisms, you're going to be putting out technology, but you're not going to have an organization that's ready to take it and scale it and accelerate it. >>Right. And so that's, that's been absolutely critical. So just a couple of things we've been doing with, with the Qaeda and Decatur has really been leading the way is, think about a mechanism and a process. And it's really been working backward from the customer, right? In this case, again, the patient and the donor. And that was an easy one because the key value of Decatur is to be a patient focused bio-pharmaceutical right. So that was embedded in their DNA. So that working back from that, that patient, that donor was a key part of that process. And that's really deep in our DNA as well and Accentures. And so we were able to bring that together. The other one is, is, is getting used to experimenting and even perhaps failing, right. And being able to iterate and fail fast and experiment and understanding that, you know, some decisions, what we call it at Amazon are two two-way doors, meaning you can go through that door, not like what you see and turn around and go back. And cloud really helps there because the costs of experimenting and the cost of failure is so much lower than it's ever been. You can do it much faster and the implications are so much less. So just a couple of things that we've been really driving, uh, with Decatur around innovation, that's been really critical. >>Carl, where are you already seeing signs of success? Yeah, no, it's a great question. And so we chose, you know, uh, with our focus on, on innovation to try to unleash maybe the power of data digital in, uh, in focusing on what I call sort of a nave. And so we chose our, our, our plasma derived therapy business, um, and you know, the plasma-derived therapy business unit, it develops critical life-saving therapies for patients with rare and complex diseases. Um, but what we're doing is by bringing kind of our energy together, we're focusing on creating, I'll call it state of the art digitally connected donation centers. And we're really modernizing, you know, the, the, the donor experience right now, we're trying to, uh, improve also I'll call it the overall plasma collection process. And so we've, uh, selected a number of alcohol at a very high-speed pilots that we're working through right now, specifically in this, in this area. And we're seeing really great results already. Um, and so that's, that's one specific area of focus >>Arjun. I want you to close this out here. Any ideas, any best practices advice you would have for other pharmaceutical companies that are, that are at the early stage of their cloud journey for me? Yes. >>Yeah, no, I was breaking up a bit. No, I think they, um, the key is what's sort of been great for me to see is that when people think about cloud, you know, you always think about infrastructure technology. The reality is that the cloud is really the true enabler for innovation and innovating at scale. And, and if you think about that, right, in all the components that you need, that ultimately that's where the value is for the company, right? Because yes, you're going to get some cost synergies and that's great, but the true value is in how do we transform the organization in the case of the Qaeda and the life sciences clients, right. We're trying to take a 14 year process of research and development that takes billions of dollars and compress that, right. Tremendous amounts of innovation opportunity. You think about the commercial aspect, lots of innovation can come there. The plasma derived therapy is a great example of how we're going to really innovate to change the trajectory of that business. So I think innovation is at the heart of what most organizations need to do. And the formula, the cocktail that the Qaeda has constructed with this Fuji program really has all the ingredients, um, that are required for that success. >>Great. Well, thank you so much. Arjun, Brian and Carl was really an enlightening conversation. >>Yeah, it's been fun. Thanks Rebecca. >>Thank you for tuning into the cube virtuals coverage of the Accenture executive summit from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. Welcome everyone to the cubes of Accenture >>Executive summit here at AWS reinvent. I'm your host Rebecca Knight for this segment? We have two guests. First. We have Helen Davis. She is the senior director of cloud platform services, assistant director for it and digital for the West Midlands police. Thanks so much for coming on the show, Helen, And we also have Matthew lb. He is Accenture health and public service associate director and West Midlands police account lead. Thanks so much for coming on the show. Matthew, thank you for having us. So we are going to be talking about delivering data-driven insights to the West Midlands police force. Helen, I want to start with you. Can you tell us a little bit about the West Midlands police force? How big is the force and also what were some of the challenges that you were grappling with prior to this initiative? >>Yes, certainly. So Westerners police is the second largest police force in the UK, outside of the metropolitan police in London. Um, we have an excessive, um, 11,000 people work at Westminster police serving communities, um, through, across the Midlands region. So geographically, we're quite a big area as well, as well as, um, being population, um, density, having that as a, at a high level. Um, so the reason we sort of embarked on the data-driven insights platform and it, which was a huge change for us was for a number of reasons. Um, namely we had a lot of disparate data, um, which was spread across a range of legacy systems that were many, many years old, um, with some duplication of, um, what was being captured and no single view for offices or, um, support staff. Um, some of the access was limited. You have to be in a, in an actual police building on a desktop computer to access it. Um, other information could only reach officers on the frontline through a telephone call back to one of our enabling services where they would do a manual checkup, um, look at the information, then call the offices back, um, and tell them what they needed to know. So it was a very long laborious process and not very efficient. Um, and we certainly weren't exploiting the data that we had in a very productive way. >>So it sounds like as you're describing and an old clunky system that needed a technological, uh, reimagination, so what was the main motivation for, for doing, for making this shift? >>It was really, um, about making us more efficient and more effective in how we do how we do business. So, um, you know, certainly as a, as an it leader and sort of my operational colleagues, we recognize the benefits, um, that data analytics could bring in, uh, in a policing environment, not something that was, um, really done in the UK at time. You know, we have a lot of data, so we're very data rich and the information that we have, but we needed to turn it into information that was actionable. So that's where we started looking for, um, technology partners and, um, suppliers to help us and sort of help us really with what's the art of the possible, you know, this hasn't been done before. So what could we do in this space that's appropriate for policing >>Helen? I love that idea. What is the art of the possible, can you tell us a little bit about why you chose AWS? >>I think really, you know, as with all things and when we're procuring a partner in the public sector that, you know, there are many rules and regulations quite rightly as you would expect that to be because we're spending public money. So we have to be very, very careful and, um, it's, it's a long process and we have to be open to public scrutiny. So, um, we sort of look to everything, everything that was available as part of that process, but we recognize the benefits that tide would provide in this space because, you know, without moving to a cloud environment, we would literally be replacing something that was legacy with something that was a bit more modern. Um, that's not what we wanted to do. Our ambition was far greater than that. So I think, um, in terms of AWS, really, it was around scalability, interoperability, you know, disaster things like the disaster recovery service, the fact that we can scale up and down quickly, we call it dialing up and dialing back. Um, you know, it's it's page go. So it just sort of ticked all the boxes for us. And then we went through the full procurement process, fortunately, um, it came out on top for us. So we were, we were able to move forward, but it just sort of had everything that we were looking for in that space. >>Matthew, I want to bring you into the conversation a little bit here. How are you working with the wet with the West Midlands police, sorry, and helping them implement this cloud first journey? >>Yeah, so I guess, um, by January the West Midlands police started, um, pay for five years ago now. So, um, we set up a partnership with the force I, and you to operate operation the way that was very different to a traditional supplier relationship. Um, secretary that the data difference insights program is, is one of many that we've been working with less neutral on, um, over the last five years. Um, as having said already, um, cloud gave a number of, uh, advantages certainly from a big data perspective and the things that that enabled us today, um, I'm from an Accenture perspective that allowed us to bring in a number of the different themes that we have say cloud themes, security teams, um, interacted from a design perspective, as well as more traditional services that people would associate with the country. >>So much of this is about embracing comprehensive change to experiment, innovate, and try different things. Matthew, how, how do you help an entity like West Midlands police think differently when they are, there are these ways of doing things that people are used to, how do you help them think about what is the art of the possible, as Helen said, >>There's a few things for that, you know, what's being critical is trying to co-create solutions together. Yeah. There's no point just turning up with, um, what we think is the right answer, try and say, um, collectively work through, um, the issues that the forest are seeing the outcomes they're looking to achieve rather than simply focusing on the long list of requirements I think was critical and then being really open to working together to create the right solution. Um, rather than just, you know, trying to pick something off the shelf that maybe doesn't fit the forces requirements in the way that it should to, right. It's not always a one size fits all. Obviously, you know, today what we thought was critical is making sure that we're creating something that met the forces needs, um, in terms of the outcomes they're looking to achieve the financial envelopes that were available, um, and how we can deliver those in a, uh, iterative agile way, um, rather than spending years and years, um, working towards an outcome, um, that is going to outdate before you even get that. >>How, how are things different? What kinds of business functions and processes have been re-imagined in, in light of this change and this shift >>It's, it's actually unrecognizable now, um, in certain areas of the business as it was before. So to give you a little bit of context, when we, um, started working with essentially century AWS on the data driven insights program, it was very much around providing, um, what was called locally, a wizzy tool for our intelligence analysts to interrogate data, look at data, you know, decide whether they could do anything predictive with it. And it was very much sort of a back office function to sort of tidy things up for us and make us a bit better in that, in that area or a lot better in that area. And it was rolled out to a number of offices, a small number on the front line. Um, I'm really, it was, um, in line with a mobility strategy that we, hardware officers were getting new smartphones for the first time, um, to do sort of a lot of things on, on, um, policing apps and things like that to again, to avoid them, having to keep driving back to police stations, et cetera. >>And the pilot was so successful. Every officer now has access to this data, um, on their mobile devices. So it literally went from a handful of people in an office somewhere using it to do sort of clever whizzbang things to, um, every officer in the force, being able to access that level of data at their fingertips literally. So what they would touch we've done before is if they needed to check and address or check, uh, details of an individual, um, just as one example, they would either have to, in many cases, go back to a police station to look it up themselves on a desktop computer. Well, they would have to make a call back to, um, a centralized function and speak to an operator, relay the questions either, wait for the answer or wait for a call back with the answer when those people are doing the data interrogation manually. >>So the biggest change for us is the self-service nature of the data we now have available. So officers can do it themselves on their phone, wherever they might be. So the efficiency savings, um, from that point of view are immense. And I think just parallel to that is the quality of our data because we had a lot of data, but just because you've got a lot of data and a lot of information doesn't mean it's big data and it's valuable necessarily. Um, so again, it was having the single source of truth as we, as we call it. So you know, that when you are completing those safe searches and getting the responses back, that it is the most accurate information we hold. And also you're getting it back within minutes as opposed to, you know, half an hour, an hour or a drive back to the station. So it's making officers more efficient and it's also making them safer. The more efficient they are, the more time they have to spend, um, out with the public doing what they, you know, we all should be doing. >>And have you seen that kind of return on investment because what you were just describing with all the steps that we'd needed to be taken in prior to this to verify and address say, and those are precious seconds when someone's life is on the line in, in sort of in the course of everyday police work. >>Absolutely. Yeah, absolutely. It's difficult to put a price on it. It's difficult to quantify. Um, but all the, you know, the minutes here and that certainly add up to a significant amount of efficiency savings, and we've certainly been able to demonstrate the officers are spending less time up police stations as a result and more time out on the front line. Also they're safer because they can get information about what may or may not be and address what may or may not have occurred in an area before very, very quickly without having to wait. >>Matthew, I want to hear your observations of working so closely with this West Midlands police. Have you noticed anything about changes in its culture and its operating model in how police officers interact with one another? Have you seen any changes since this technology change, >>Um, unique about the West new misplaces, the buy-in from the top, it depend on the chief and his exact team. And Helen is the leader from an IOT perspective. Um, the entire force is bought in. So what is a significant change program? Uh, uh, not trickles three. Um, everyone in the organization, um, change is difficult. Um, and there's a lot of time effort. That's been put into bake, the technical delivery and the business change and adoption aspects around each of the projects. Um, but you can see the step change that it's making in each aspect to the organization, uh, and where that's putting West Midlands police as a leader in, um, technology I'm policing in the UK. And I think globally, >>And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain intransigence in workplaces about this is just the way we've always done things and we're used to this and don't try to get us, don't try to get us to do anything new here. It works. How do you get the buy-in that you need to, to do this kind of digital transformation? >>I think it, it would be wrong to say it was easy. Um, um, we also have to bear in mind that this was one program in a five year program. So there was a lot of change going on, um, both internally for some of our back office functions, as well as front tie, uh, frontline offices. So with DDI in particular, I think the stat change occurred when people could see what it could do for them. You know, we had lots of workshops and seminars where we all talk about, you know, big data and it's going to be great and it's data analytics and it's transformational, you know, and quite rightly people that are very busy doing a day job that not necessarily technologists in the main and, you know, are particularly interested quite rightly so in what we are not dealing with the cloud, you know? >>And it was like, yeah, okay. It's one more thing. And then when they started to see on that, on their phones and what teams could do, that's when it started to sell itself. And I think that's when we started to see, you know, to see the stack change, you know, and, and if we, if we have any issues now it's literally, you know, our help desks in meltdown. Cause everyone's like, well, we call it manage without this anymore. And I think that speaks for itself. So it doesn't happen overnight. It's sort of incremental changes and then that's a step change in attitude. And when they see it working and they see the benefits, they want to use it more. And that's how it's become fundamental to our policing by itself, really without much selling >>Matthew, Helen just made a compelling case for how to get buy in. Have you discovered any other best practices when you are trying to get everyone on board for this kind of thing? >>So we've, um, we've used a lot of the traditional techniques, things around comms and engagement. We've also used things like, um, the 30 day challenge and nudge theory around how can we gradually encourage people to use things? Um, I think there's a point where all of this around, how do we just keep it simple and keep it user centric from an end user perspective? I think DDI is a great example of where the, the technology is incredibly complex. The solution itself is, um, you know, extremely large and, um, has been very difficult to, um, get delivered. But at the heart of it is a very simple front end for the user to encourage it and take that complexity away from them. Uh, I think that's been critical through the whole piece of video. >>One final word from Helen. I want to hear, where do you go from here? What is the longterm vision? I know that this made productivity, >>Um, productivity savings equivalent to 154 full-time officers. Uh, what's next, I think really it's around, um, exploiting what we've got. Um, I use the phrase quite a lot, dialing it up, which drives my technical architects crazy, but because it's apparently not that simple, but, um, you know, we've, we've been through significant change in the last five years and we are still continuing to batch all of those changes into everyday, um, operational policing. But what we need to see now is we need to exploit and build on the investments that we've made, um, in terms of data and claims specifically, the next step really is about expanding our pool of data and our functions. Um, so that, you know, we keep getting better and better, um, at this, um, the more we do, the more data we have, the more refined we can be, the more precise we are with all of our actions. >>Um, you know, we're always being expected to, again, look after the public purse and do more for less. And I think this is certainly an and our cloud journey and cloud first by design, which is where we are now, um, is helping us to be future-proofed. So for us, it's very much an investment. And I see now that we have good at embedded in operational policing for me, this is the start of our journey, not the end. So it's really exciting to see where we can go from here. Exciting times. Indeed. Thank you so much. And Matthew for joining us, I really appreciate it. And you are watching the cube stay tuned for more of the cubes coverage of the AWS reinvent Accenture executive summit. I'm Rebecca Knight from around the globe with digital coverage, >>AWS reinvent executive summit, 2020, sponsored by Accenture and AWS. Everyone. Welcome to the cube virtual coverage of the executive summit at AWS reinvent 2020 virtual. This is the cube virtual. We can't be there in person like we are every year we have to be remote. This executive summit is with special programming supported by Accenture where the cube virtual I'm your host John for a year, we had a great panel here called uncloud first digital transformation from some experts, Stuart driver, the director of it and infrastructure and operates at lion Australia, Douglas Regan, managing director, client account lead at lion for Accenture as a deep Islam associate director application development lead for Accenture gentlemen, thanks for coming on the cube virtual that's a mouthful, all that digital, but the bottom line it's cloud transformation. This is a journey that you guys have been on together for over 10 years to be really a digital company. Now, some things have happened in the past year that kind of brings all this together. This is about the next generation organization. So I want to ask Stuart you first, if you can talk about this transformation at lion has undertaken some of the challenges and opportunities and how this year in particular has brought it together because you, you know, COVID has been the accelerant of digital transformation. Well, if you're 10 years in, I'm sure you're there. You're in the, uh, uh, on that wave right now. Take a minute to explain this transformation journey. >>Yeah, sure. So number of years back, we, we looked at kind of our infrastructure and our landscape. I'm trying to figure out where we wanted to go next. And we were very analog based, um, and stuck in the old it groove of, you know, capital refresh, um, struggling to transform, struggling to get to a digital platform and we needed to change it up so that we could, uh, become very different business to the one that we were back then. Um, obviously cloud is an accelerant to that and we had a number of initiatives that needed a platform to build on. And a cloud infrastructure was the way that we started to do that. So we went through a number of transformation programs that we didn't want to do that in the old world. We wanted to do it in a new world. So for us, it was partnering up with a, you know, great organizations that can take you on the journey and, uh, you know, start to deliver a bit by bit incremental progress, uh, to get to the, uh, I guess the promise land. >>Um, we're not, uh, not all the way there, but to where we're a long way along. And then when you get to some of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually change pretty quickly, um, provide capacity and, uh, and increase your environments and, you know, do the things that you need to do in a much more dynamic way than we would have been able to previously where we might've been waiting for the hardware vendors, et cetera, to deliver capacity for us this year, it's been a pretty strong year from an it perspective and delivering for the business needs, >>Forget the Douglas. I want to just real quick and redirect to you and say, you know, for all the people who said, Oh yeah, you got to jump on cloud, get in early, you know, a lot of naysayers like, well, wait till to mature a little bit. Really, if you got in early and you paying your dues, if you will taking that medicine with the cloud, you're really kind of peaking at the right time. Is that true? Is that one of the benefits that comes out of this getting in the cloud, >>John, this has been an unprecedented year, right. And, um, you know, Australia, we had to live through Bush fires and then we had covert and, and then we actually had to deliver a, um, a project I'm very know transformational product project, completely remote. And then we also had had some, some cyber challenges, which is public as well. And I don't think if we weren't moved into and enabled through the cloud would have been able to achieve that this year. It would have been much different. It would have been very difficult to do the fact that we were able to work and partner with Amazon through this year, which is unprecedented and actually come out the other end and we've delivered a brand new digital capability across the entire business. Um, it wouldn't >>Have been impossible if we could, I guess, stayed in the old world. The fact that we moved into the new Naval by the Navy allowed us to work in this unprecedented gear >>Just quick. What's your personal view on this? Because I've been saying on the Cuban reporting, necessity's the mother of all invention and the word agility has been kicked around as kind of a cliche, Oh, it'd be agile. You know, we're gonna get to Sydney. You get a minute on specifically, but from your perspective, uh, Douglas, what does that mean to you? Because there is benefits there for being agile. And >>I mean, I think as Stuart mentioned writing, and a lot of these things we try to do and, you know, typically, you know, hardware capabilities of the last to be told and, and always the only critical path to be done. You know, we really didn't have that in this case, what we were doing with our projects in our deployments, right. We were able to move quickly able to make decisions in line with the business and really get things going, right. So you, a lot of times in a traditional world, you have these inhibitors, you have these critical path, it takes weeks and months to get things done as opposed to hours and days. And it truly allowed us to, we had to VJ things, move things. And, you know, we were able to do that in this environment with AWS to support and the fact that we can kind of turn things off and on as quickly as we need it. Yeah. >>Cloud-scale is great for speed. So DECA got, Gardez get your thoughts on this cloud first mission, you know, it, you know, the dev ops worlds, they saw this early, that jumping in there, they saw the, the, the agility. Now the theme this year is modern applications with the COVID pandemic pressure, there's real business pressure to make that happen. How did you guys learn to get there fast? And what specifically did you guys do at Accenture and how did it all come together? Can you take us inside kind of how it played out? >>All right. So we started off with us and we work with lions experts and, uh, the lost knowledge that allowed reconstructive being had. Um, we then applied our journey group cloud strategy basically revolves around the seven Oz and, and, uh, you know, the deep peaking steps from our perspective, uh, assessing the current bottom, setting up the new cloud in modern. And as we go modernizing and, and migrating these applications to the cloud now, you know, one of the things that, uh, no we did not along this journey was that, you know, you can have the best plans, but bottom of that, we were dealing with, we often than not have to make changes. Uh, what a lot of agility and also work with a lot of collaboration with the, uh, Lyon team, as well as, uh, uh, AWS. I think the key thing for me was being able to really bring it all together. It's not just, uh, you know, essentially mobilize all of us. >>What were some of the learnings real quick, your journey there? >>So I think perspective the key learnings around that, you know, uh, you know, what, when we look back at, uh, the, the infrastructure that was that we were trying to migrate over to the cloud, a lot of the documentation, et cetera, was not, uh, available. We were having to, uh, figure out a lot of things on the fly. Now that really required us to have, uh, uh, people with deep expertise who could go into those environments and, and work out, uh, you know, the best ways to, to migrate the workloads to the cloud. Uh, I think, you know, the, the biggest thing for me was making Jovi had on that real SMEs across the board globally, that we could leverage across various technologies, uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment would line >>Just do what I got to ask you. How did you address your approach to the cloud and what was your experience? >>Yeah, for me, it's around getting the foundations right. To start with and then building on them. Um, so, you know, you've got to have your, your process and you're going to have your, your kind of your infrastructure there and your blueprints ready. Um, AWS do a great job of that, right. Getting the foundations right. And then building upon it, and then, you know, partnering with Accenture allows you to do that very successfully. Um, I think, um, you know, the one thing that was probably surprising to us when we started down this journey and kind of, after we got a long way down, the track of looking backwards is actually how much you can just turn off. Right? So a lot of stuff that you, uh, you get left with a legacy in your environment, and when you start to work through it with the types of people that civic just mentioned, you know, the technical expertise working with the business, um, you can really rationalize your environment and, uh, um, you know, cloud is a good opportunity to do that, to drive that legacy out. >>Um, so you know, a few things there, the other thing is, um, you've got to try and figure out the benefits that you're going to get out of moving here. So there's no point just taking something that is not delivering a huge amount of value in the traditional world, moving it into the cloud, and guess what it's going to deliver the same limited amount of value. So you've got to transform it, and you've got to make sure that you build it for the future and understand exactly what you're trying to gain out of it. So again, you need a strong collaboration. You need a good partners to work with, and you need good engagement from the business as well, because the kind of, uh, you know, digital transformation, cloud transformation, isn't really an it project, I guess, fundamentally it is at the core, but it's a business project that you've got to get the whole business aligned on. You've got to make sure that your investment streams are appropriate and that you're able to understand the benefits and the value that you're going to drive back towards the business. >>Let's do it. If you don't mind me asking what was some of the obstacles encountered or learnings, um, that might've differed from the expectation we all been there, Hey, you know, we're going to change the world. Here's the sales pitch, here's the outcome. And then obviously things happen, you know, you learn legacy, okay. Let's put some containerization around that cloud native, um, all that rational. You're talking about what are, and you're going to have obstacles. That's how you learn. That's how perfection has developed. How, what obstacles did you come up with and how are they different from your expectations going in? >>Yeah, they're probably no different from other people that have gone down the same journey. If I'm totally honest, the, you know, 70 or 80% of what you do is relative music, because they're a known quantity, it's relatively modern architectures and infrastructures, and you can, you know, upgrade, migrate, move them into the cloud, whatever it is, rehost, replatform, rearchitect, whatever it is you want to do, it's the other stuff, right? It's the stuff that always gets left behind. And that's the challenge. It's, it's getting that last bit over the line and making sure that you haven't invested in the future while still carrying all of your legacy costs and complexity within your environment. So, um, to be quite honest, that's probably taken longer and, and has been more of a challenge than we thought it would be. Um, the other piece I touched on earlier on in terms of what was surprising was actually how much of your environment is actually not needed anymore. >>When you start to put a critical eye across it and understand, um, uh, ask the tough questions and start to understand exactly what, what it is you're trying to achieve. So if you ask a part of a business, do they still need this application or this service a hundred percent of the time, they'll say yes, until you start to lay out to them, okay, now I'm going to cost you this to migrate it or this, to run it in the future. And, you know, here's your ongoing costs and, you know, et cetera, et cetera. And then, uh, for a significant amount of those answers, you get a different response when you start to layer on the true value of it. So you start to flush out those hidden costs within the business, and you start to make some critical decisions as a company based on, uh, based on that. So that was a little tougher than we first thought and probably broader than we thought there was more of that than we anticipated, which actually resulted in a much cleaner environment post and post migration. Yeah. >>Well, expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value, uh, Stuart and Siddique. Mainly if you can weigh in on this love to know the percentage of total cloud that you have now, versus when you started, because as you start to uncover whether it's by design for purpose, or you discover opportunities to innovate, like you guys have, I'm sure it kind of, you took on some territory inside Lyon, what percentage of cloud now versus >>Yeah. At the start, it was minimal, right. You know, close to zero, right. Single and single digits. Right. It was mainly SAS environments that we had, uh, sitting in cloud when we, uh, when we started, um, Doug mentioned earlier a really significant transformation project that we've undertaken recently gone live on a multi-year one. Um, you know, that's all stood up on AWS and is a significant portion of our environment, um, in terms of what we can move to cloud. Uh, we're probably at about 80 or 90% now. And the balanced bit is, um, legacy infrastructure that is just gonna retire as we go through the cycle rather than migrate to the cloud. Um, so we are significantly cloud-based and, uh, you know, we're reaping the benefits of it in a year, like 2020, and makes you glad that you did all of the hard yards in the previous years when you start business challenges, trying out as, >>So do you get any common reaction to the cloud percentage penetration? >>Sorry, I didn't, I didn't catch that, but I, all I was going to say was, I think it's like the typical 80 20 rule, right? We, we, we worked really hard in the, you know, I think 2018, 19 to get 80% off the, uh, application onto the cloud. And over the last year is the 20% that we have been migrating. And Stuart said, right. A lot of it is also, that's going to be your diet. And I think our next big step is going to be obviously, you know, the icing on the cake, which is to decommission all of these apps as well. Right. So, you know, to get the real benefits out of, uh, out of the whole conservation program from a, uh, from a reduction of CapEx, OPEX perspective, >>Douglas and Stuart, can you guys talk about the decision around the clouds because you guys have had success with AWS? Why AWS how's that decision made? Can you guys give some insight into some of those things? >>I can, I can start, start off. I think back when the decision was made and it was, it was a while back, um, you know, there was some clear advantages of moving relay, Ws, a lot of alignment with some of the significant projects and, uh, the trend, that particular one big transformation project that we've alluded to as well. Um, you know, we needed some, um, some very robust and, um, just future proof and, and proven technology. And AWS gave that to us. We needed a lot of those blueprints to help us move down the path. We didn't want to reinvent everything. So, um, you know, having a lot of that legwork done for us and AWS gives you that, right. And particularly when you partner up with, uh, with a company like Accenture as well, you get combinations of technology and the, the skills and the knowledge to, to move you forward in that direction side. Um, you know, for us, it was a, uh, uh, it was a decision based on, you know, best of breed, um, you know, looking forward and, and trying to predict the future needs and, and, and kind of the environmental that we might need. Um, and, you know, partnering up with organizations that can then take you on the journey >>Just to build on that. So obviously, you know, lines like an antivirus, but, you know, we knew it was a very good choice given the, um, >>Uh, skills and the capability that we had, as well as the assets and tools we had to get the most out of an AWS. And obviously our CEO globally just made an announcement about a huge investment that we're making in cloud. Um, but you know, we've, we've worked very well with AWS. We've done some joint workshops and joint investments, um, some joint POC. So yeah, w we have a very good working relationship, AWS, and I think, um, one incident to reflect upon whether it's cyber it's and again, where we actually jointly, you know, dove in with, um, with Amazon and some of their security experts and our experts. And we're able to actually work through that with mine quite successful. So, um, you know, really good behaviors as an organization, but also really good capabilities. >>Yeah. As you guys, your essential cloud outcomes, research shown, it's the cycle of innovation with the cloud, that's creating a lot of benefits, knowing what you guys know now, looking back certainly COVID has impacted a lot of people kind of going through the same process, knowing what you guys know now, would you advocate people to jump on this transformation journey? If so, how, and what tweaks they make, which changes, what would you advise? >>I might take that one to start with. Um, I hate to think where we would have been when, uh, COVID kicked off here in Australia and, you know, we were all sent home, literally were at work on the Friday, and then over the weekend. And then Monday, we were told not to come back into the office and all of a sudden, um, our capacity in terms of remote access and I quadrupled, or more four, five X, what we had on the Friday we needed on the Monday. And we were able to stand that up during the day Monday into Tuesday, because we were cloud-based and, uh, you know, we just spun up your instances and, uh, you know, sort of our licensing, et cetera. And, and we had all of our people working remotely, um, within, uh, you know, effectively one business day. Um, I know peers of mine in other organizations and industries that are relying on kind of a traditional wise and getting hardware, et cetera, that were weeks and months before they could get the right hardware to be able to deliver to their user base. >>So, um, you know, one example where you're able to scale and, uh, uh, get, uh, get value out of this platform beyond probably what was anticipated at the time you talk about, um, you know, less this, the, and all of these kinds of things. And you can also think of a few scenarios, but real world ones where you're getting your business back up and running in that period of time is, is just phenomenal. There's other stuff, right? There's these programs that we've rolled out, you do your sizing, um, and in the traditional world, you would just go out and buy more servers than you need. And, you know, probably never realize the full value of those, you know, the capability of those servers over the life cycle of them. Whereas, you know, in a cloud world, you put in what you think is right. And if it's not right, you pump it up a little bit when, when all of your metrics and so on telling you that you need to bump it up and conversely Scarlett down at the same rate. So for us with the types of challenges and programs and, uh, uh, and just business need, that's come at as this year, uh, we wouldn't have been able to do it without a strong cloud base, uh, to, uh, to move forward with >>Yeah, Douglas, one of the things that I talked to, a lot of people on the right side of history who have been on the right wave with cloud, with the pandemic, and they're happy, they're like, and they're humble. Like, well, we're just lucky, you know, luck is preparation meets opportunity. And this is really about you guys getting in early and being prepared and readiness. This is kind of important as people realize, then you gotta be ready. I mean, it's not just, you don't get lucky by being in the right place, the right time. And there were a lot of companies were on the wrong side of history here who might get washed away. This is a second >>I think, to echo and kind of build on what Stewart said. I think that the reason that we've had success and I guess the momentum is we, we didn't just do it in isolation within it and technology. It was actually linked to broader business changes, you know, creating basically a digital platform for the entire business, moving the business, where are they going to be able to come back stronger after COVID, when they're actually set up for growth, um, and actually allows, you know, a line new achievements, growth objectives, and also its ambitions as far as what he wants to do, uh, with growth in whatever they may do as acquiring other companies and moving into different markets and launching new product. So we've actually done it in a way that there's, you know, real and direct business benefit, uh, that actually enables line to grow >>General. I really appreciate you coming. I have one final question. If you can wrap up here, uh, Stuart and Douglas, you don't mind waiting, and what's the priorities for the future. What's next for lion and a century >>Christmas holidays, I'll start Christmas holidays. And I spent a third year and then a, and then a reset, obviously, right? So, um, you know, it's, it's figuring out, uh, transform what we've already transformed, if that makes sense. So God, a huge proportion of our services sitting in the cloud. Um, but we know we're not done even with the stuff that is in there. We need to take those next steps. We need more and more automation and orchestration. We need to, um, our environment, there's more future growth. We need to be able to work with the business and understand what's coming at them so that we can, um, you know, build that into, into our environment. So again, it's really transformation on top of transformation is the way that I'll describe it. And it's really an open book, right? Once you get it in and you've got the capabilities and the evolving tool sets that AWS continue to bring to the market base, um, you know, working with the partners to, to figure out how we unlock that value, um, you know, drive our costs down our efficiency, uh, all of those kind of, you know, standard metrics. >>Um, but you know, we're looking for the next things to transform and show value back out to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with and understand how we can better meet their needs. Yeah, I think just to echo that, I think it's really leveraging this and then digital capability they have and getting the most out of that investment. And then I think it's also moving to, >>Uh, and adopting more new ways of working as far as, you know, the state of the business. Um, it's getting up the speed of the market is changing. So being able to launch and do things quickly and also, um, competitive and efficient operating costs, uh, now that they're in the cloud, right. So I think it's really leveraging the most out of a platform and then, you know, being efficient in launching things. So putting the, with the business, >>Cedric, any word from you on your priorities by UC this year and folding. >>Yeah. So, uh, just going to say like e-learning squares, right for me were around, you know, just journey. This is a journey to the cloud, right. And, uh, you know, as well dug into sort of Saturday, it's getting all, you know, different parts of the organization along the journey business to ID to your, uh, product windows, et cetera. Right. And it takes time with this stuff, but, uh, uh, you know, you gotta get started on it and, you know, once we, once we finish off, uh, it's the realization of the benefits now that, you know, I'm looking forward? I think for, from Alliance perspective, it's, it is, uh, you know, once we migrate all the workloads to the cloud, it is leveraging, uh, all stack drive. And as I think Stewart said earlier, uh, with, uh, you know, the latest and greatest stuff that AWS it's basically working to see how we can really, uh, achieve more better operational excellence, uh, from a, uh, from a cloud perspective. >>Well, Stewart, thanks for coming on with a century and sharing your environment and what's going on and your journey you're on the right wave. Did the work you were in that it's all coming together with faster, congratulations for your success, and really appreciate Douglas with Steve for coming on as well from Accenture. Thank you for coming on. Thanks, John. Okay. Just the cubes coverage of executive summit at AWS reinvent. This is where all the thought leaders share their best practices, their journeys, and of course, special programming with the center and the cube. I'm Sean ferry, your host, thanks for watching From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtuals coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. We are talking today about reinventing the energy data platform. We have two guests joining us. First. We have Johan Krebbers. He is the GM digital emerging technologies and VP of it. Innovation at shell. Thank you so much for coming on the show. Johan you're welcome. And next we have Liz Dennett. She is the lead solution architect for O S D U on AWS. Thank you so much, Liz. You'll be. So I want to start our conversation by talking about OSD. You like so many great innovations. It started with a problem Johan. What was the problem you were trying to solve at shell? >>Yeah, the ethical back a couple of years, we started summer 2017, where we had a meeting with the deg, the gas exploration in shell, and the main problem they had. Of course, they got lots of lots of data, but are unable to find the right data. They need to work from once the day, this was scattered in is scattered my boss kind of Emirates all over the place and turned them into real, probably tried to solve is how that person working exploration could find their proper date, not just a day of loss of date. You really needed that we did probably talked about is summer 2017. We said, okay. The only way ABC is moving forward is to start pulling that data into a single data platform. And that, that was at the time that we called it as the, you, the subsurface data universe in there was about the shell name was so in, in January, 2018, we started a project with Amazon to start grating a freaking that building, that Stu environment that the, that universe, so that single data level to put all your exploration and Wells data into that single environment that was intent and every cent, um, already in March of that same year, we said, well, from Michele point of view, we will be far better off if we could make this an industry solution and not just a shelf solution, because Shelby, Shelby, if you can make this industry solution, but people are developing applications for it. >>It also is far better than for shell to say we haven't shell special solution because we don't make money out of how we start a day that we can make money out of, if you have access to the data, we can explore the data. So storing the data we should do as efficiently possibly can. So in March, we reached out to about eight or nine other large, uh, I gas operators, like the economics, like the totals, like the chefs of this world and say, Hey, we inshallah doing this. Do you want to join this effort? And to our surprise, they all said, yes. And then in September, 2018, we had our kickoff meeting with your open group where we said, we said, okay, if you want to work together, lots of other companies, we also need to look at, okay, how, how we organize that, or is that if you started working with lots of large companies, you need to have some legal framework around some framework around it. So that's why we went to the open group and said, okay, let's, let's form the ODU forum as we call it the time. So it's September, 2080, where I did a Galleria in Houston, but the kick off meeting for the OT four with about 10 members at the time. So there's just over two years ago, we started an exercise for me called ODU, kicked it off. Uh, and so that's really then we'll be coming from and how we got there. Also >>The origin story. Um, well, so what digging a little deeper there? What were some of the things you were trying to achieve with the OSD? >>Well, a couple of things we've tried to achieve with OSU, um, first is really separating data from applications. And what is the, what is the biggest problem we have in the subsurface space that the data and applications are all interlinked or tied together. And if you have them and a new company coming along and say, I have this new application and has access to the data that is not possible because the data often interlinked with the application. So the first thing we did is really breaking the link between the application, the data as those levels, the first thing we did, secondly, put all the data to a single data platform, take the silos out what was happening in the subsurface space. And they got all the data in what we call silos in small little islands out there. So we're trying to do is first break the link to great, great. >>They put the data in a single data bathroom, and a third part who does standard layer. On top of that, it's an API layer on top of the, a platform. So we could create an ecosystem out of companies to start developing soft applications on top of dev data platform across you might have a data platform, but you're only successful. If you have a rich ecosystem of people start developing applications on top of that. And then you can explore today, like small companies, last company, university, you name it, we're getting after create an ecosystem out here. So the three things, whereas was first break the link between application data, just break it and put data at the center and also make sure that data, this data structure would not be managed by one company. It would only be met. It will be managed the data structures by the OT forum. Secondly, then the data of single data platform certainly has an API layer on top and then create an ecosystem. Really go for people, say, please start developing applications because now you have access to the data. I've got the data no longer linked to somebody whose application was all freely available for an API layer. That was, that was all September, 2018, more or less. >>And to bring you in here a little bit, can you talk a little bit about some of the imperatives from the AWS standpoint in terms of what you were trying to achieve with this? Yeah, absolutely. And this whole thing is Johan said started with a challenge that was really brought out at shell. The challenges that geo-scientists spend up to 70% of their time looking for data, I'm a geologist I've spent more than 70% of my time trying to find data in these silos. And from there, instead of just figuring out how we could address that one problem, we worked together to really understand the root cause of these challenges and working backwards from that use case OSU and OSU on AWS has really enabled customers to create solutions that span, not just this in particular problem, but can really scale to be inclusive of the entire energy chain and deliver value from these use cases to the energy industry and beyond. Thank you, Lee, uh, Johann. So talk a little bit about Accenture's cloud first approach and how it has, uh, helped shell work faster and better with speed. >>Well, of course, access a cloud first approach only works together in an Amazon environment, AWS environment. So we really look at, at, at, at Accenture and others altogether helping shell in this space. Now the combination of the two is what we're really looking at, uh, where access of course can be, this is not a student who that environment operates, support knowledge to an environment. And of course, Amazon would be doing that to today's environment that underpinning, uh, services, et cetera. So, uh, we would expect a combination, a lot of goods when we started rolling out and put in production, the old you are three and bubble because we are anus. Then when the release feed comes to the market in Q1 next year of ODU, when he started going to Audi production inside shell, but as the first release, which is ready for prime time production across an enterprise will be released one just before Christmas, last year when he's still in may of this year. But release three is the first release we want to use for full scale production deployment inside shell, and also all the operators around the world. And there is what Amazon, sorry. Um, extensive can play a role in the ongoing, in the, in deployment building up, but also support environment. >>So one of the other things that we talk a lot about here on the cube is sustainability. And this is a big imperative at so many organizations around the world in particular energy companies. How does this move to OSD you, uh, help organizations become, how is this a greener solution for companies? >>Well, firstly make it, it's a great solution because you start making a much more efficient use of your resources, which is, which is already an important one. The second thing they're doing is also, we started with ODU in the oil and gas space with the expert development space. We've grown, uh OTU but in our strategy of growth, OSU now also do an alternative energy sociology. We'll all start supporting next year. Things like solar farms, wind farms, uh, the, the dermatomal environment hydration. So it becomes an and, and an open energy data platform, not just for the, for the, I want to get into steam that's for new industry, any type of energy industry. So our focus is to create, bring that data of all those various energy data sources together into a single data platform. You're going to use AI and other technology on top of that to exploit the data, to meet again in a single data platform. >>Liz, I want to ask you about security because security is, is, is such a big concern when it comes to how secure is the data on OSD you, um, actually, can I talk, can I do a follow up on the sustainability talking? Oh, absolutely. By all means. I mean, I want to interject though security is absolutely our top priority. I don't mean to move away from that, but with sustainability, in addition to the benefits of the OSU data platform, when a company moves from on-prem to the cloud, they're also able to leverage the benefits of scale. Now, AWS is committed to running our business in the most environmentally friendly way possible. And our scale allows us to achieve higher resource utilization and energy efficiency than a typical on-prem data center. Now, a recent study by four 51 research found that AWS is infrastructure is 3.6 times more energy efficient than the median of surveyed enterprise data centers. Two thirds of that advantage is due to higher server utilization and a more energy efficient server population. But when you factor in the carbon intensity of consumed electricity and renewable energy purchases, four 51 found that AWS performs the same task with an 88% lower carbon footprint. Now that's just another way that AWS and OSU are working to support our customers is they seek to better understand their workflows and make their legacy businesses less carbon intensive. >>That's that's those are those statistics are incredible. Do you want to talk a little bit now about security? Absolutely. And security will always be AWS is top priority. In fact, AWS has been architected to be the most flexible and secure cloud computing environment available today. Our core infrastructure is built to satisfy. There are the security requirements for the military global banks and other high sensitivity organizations. And in fact, AWS uses the same secure hardware and software to build and operate each of our regions. So that customers benefit from the only commercial cloud that's had hits service offerings and associated supply chain vetted and deemed secure enough for top secret workloads. That's backed by a deep set of cloud security tools with more than 200 security compliance and governmental service and key features as well as an ecosystem of partners like Accenture, that can really help our customers to make sure that their environments for their data meet and or exceed their security requirements. Johann, I want you to talk a little bit about how OSD you can be used today. Does it only handle subsurface data >>And today it's hundreds of servers or Wells data. We got to add to that production around the middle of next year. That means that the whole upstate business. So we've got, if you look at MC, obviously this goes from exploration all the way to production. You've been at the into to a single data platform. So production will be added the round Q3 of next year. Then it principal, we have a difficult, the elder data that single environment, and we want to extended them to other data sources or energy sources like solar farms, wheat farms, uh, hydrogen hydro at San Francisco. We want to add a whore or a list of other day. >>And he saw a student and B all the data together into a single data club. So we move from an fallen guest, a data platform to an energy data platform. That's really what our objective is because the whole industry we've looked at, I've looked at our company companies all moving in that same direction of quantity, of course are very strong at all, I guess, but also increase the, got into all the other energy sources like, like solar, like wind, like, like the hydrogen, et cetera. So we, we move exactly the same method that, that, that the whole OSU can really support at home. And as a spectrum of energy sources, of course, >>And Liz and Johan. I want you to close us out here by just giving us a look into your crystal balls and talking about the five and 10 year plan for OSD. You we'll start with you, Liz. What do you, what do you see as the future holding for this platform? Um, honestly, the incredibly cool thing about working at AWS is you never know where the innovation and the journey is going to take you. I personally am looking forward to work with our customers, wherever their OSU journeys, take them, whether it's enabling new energy solutions or continuing to expand, to support use cases throughout the energy value chain and beyond, but really looking forward to continuing to partner as we innovate to slay tomorrow's challenges. >>Yeah. First, nobody can look that far ahead, any more nowadays, especially 10 years mean now, who knows what happens in 10 years, but if you look what our whole objective is that really in the next five years owes you will become the key backbone for energy companies for storing your data. You are efficient intelligence and optimize the whole supply energy supply chain in this world out there. >>Rubbers Liz Dennett. Thank you so much for coming on the cube virtual, >>Thank you, >>Rebecca nights, stay tuned for more of our coverage of the Accenture executive summit >>Around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight today we're welcoming back to Kubila. We have Kishor Dirk. He is the Accenture senior managing director cloud first global services lead. Welcome back to the show >>Kishore. Thank you very much. >>Nice to meet again. And, uh, Tristin moral horse set. He is the managing director, Accenture cloud first North American growth. Welcome back to YouTube. >>Great to be back in. Great to see you again, Rebecca. >>Exactly. Even in this virtual format, it is good to see your faces. Um, today we're going to be talking about my nav and green cloud advisor >>Capability. Kishor I want to start with you. So my NAB is a platform that is really celebrating its first year in existence. Uh, November, 2019 is when Accenture introduced it. Uh, but it's, it has new relevance in light of this global pandemic that we are all enduring and suffering through. Tell us a little bit about the miner platform, what it is. >>Sure, Rebecca, you know, we lost it and now 2019 and, uh, you know, it is a cloud platform to help our clients navigate the complexity of cloud and cloud decisions and to make it faster and obviously innovate in the cloud, uh, you know, with the increased relevance and all the, especially over the last few months with the impact of COVID crisis and exhibition of digital transformation, you know, we are seeing the transformation of the acceleration to cloud much faster. This platform that you're talking about has enabled hundred and 40 clients globally across different industries. You identify the right cloud solution, navigate the complexity, provide a cloud specific solution simulate for our clients to meet the strategy business needs and the clients are loving it. >>I want to go to you now trust and tell us a little bit about how my nav works and how it helps companies make good cloud choices. >>Yeah. So Rebecca we've talked about cloud is, is more than just infrastructure and that's what mine app tries to solve for. It really looks at a variety of variables, including infrastructure operating model and fundamentally what clients business outcomes, um, uh, our clients are, are looking for and, and identify as the optimal solution for what they need. And we design this to accelerate and we mentioned the pandemic. One of the big focus now is to accelerate. And so we worked through a three-step process. The first is scanning and assessing our client's infrastructure, their data landscape, their application. Second, we use our automated artificial intelligence engine to interact with. We have a wide variety and library of, uh, collective plot expertise. And we look to recommend what is the enterprise architecture and solution. And then third, before we aligned with our clients, we look to simulate and test this scaled up model. And the simulation gives our clients a wait to see what cloud is going to look like, feel like and how it's going to transform their business before they go there. >>Tell us a little bit about that in real life. Now as a company, so many of people are working remotely having to collaborate, uh, not in real life. How is that helping them right now? >>So, um, the, the pandemic has put a tremendous strain on systems, uh, because of the demand on those systems. And so we talk about resiliency. We also now need to collaborate across data across people. Um, I think all of us are calling from a variety of different places where our last year we were all at the cube itself. Um, and, and cloud technologies such as teams, zoom that we're we're leveraging now has fundamentally accelerated and clients are looking to onboard this for their capabilities. They're trying to accelerate their journey. They realize that now the cloud is what is going to become important for them to differentiate. Once we come out of the pandemic and the ability to collaborate with their employees, their partners, and their clients through these systems is becoming a true business differentiator for our clients. >>Sure. I want to talk with you now about my NABS multiple capabilities, um, and helping clients design and navigate their cloud journeys. Tell us a little bit about the green cloud advisor capability and its significance, particularly as so many companies are thinking more deeply and thoughtfully about sustainability. >>Yes. So since the launch of my NAB, we continue to enhance capabilities for our clients. One of the significant, uh, capabilities that we have enabled is the brain trust advisor today. You know, Rebecca, a lot of the businesses are more environmentally aware and are expanding efforts to decrease power consumption, uh, and obviously carbon emissions and, uh, and run a sustainable operations across every aspect of the enterprise. Uh, as a result, you're seeing an increasing trend in adoption of energy, efficient infrastructure in the global market. And one of the things that we did, a lot of research we found out is that there's an ability to influence our client's carbon footprint through a better cloud solution. And that's what we entered by brings to us, uh, in, in terms of a lot of the client connotation that you're seeing in Europe, North America and others, lot of our clients are accelerating to a green cloud strategy to unlock beta financial, societal and environmental benefit, uh, through obviously cloud-based circular, operational and sustainable products and services. That is something that, uh, we are enhancing my now and we are having active client discussions at this point of time. >>So Tristan, tell us a little bit about how this capability helps clients make greener. >>Yeah. Um, well, let's start about the investments from the cloud providers in renewable and sustainable energy. Um, they have most of the hyperscalers today, um, have been investing significantly on data centers that are run or renewable energy, some incredibly creative constructs on the how to do that. And sustainability is therefore a key, um, key item of importance for the hyperscalers and also for our clients who now are looking for sustainable energy. And it turns out this marriage is now possible. I can, we marry the, the green capabilities of the cloud providers with a sustainability agenda of our clients. And so what we look into way the mine EF works is it looks at industry benchmarks and evaluates our current clients, um, capabilities and carpet footprint leveraging their existing data centers. We then look to model from an end-to-end perspective, how the, their journey to the cloud leveraging sustainable and, um, and data centers with renewable energy. We look at how their solution will look like and, and quantify carbon tax credits, um, improve a green index score and provide quantifiable, um, green cloud capabilities and measurable outcomes to our clients, shareholders, stakeholders, clients, and customers, um, and our green plot advisors, sustainability solutions already been implemented at three clients. And in many cases in two cases has helped them reduce the carbon footprint by up to 400% through migration from their existing data center to green club. Very, very important. Yeah, >>That is remarkable. Now tell us a little bit about the kinds of clients. Is this, is this more interesting to clients in Europe? Would you say that it's catching on in the United States where we're at? What is the breakdown that you're seeing right now? >>Sustainability is becoming such a global agenda and we're seeing our clients, um, uh, tie this and put this at board level, um, uh, agenda and requirements across the globe. Um, Europe has specific constraints around data sovereignty, right, where they need their data in country, but from a green, a sustainability agenda, we see clients across all our markets, North America, Europe, and our growth markets adopt this. And we have seen case studies in all three markets >>Kisha. I want to bring you back into the conversation. Talk a little bit about how mine up ties into Accenture's cloud first strategy, your Accenture's CEO, Julie Sweet has talked about post COVID leadership requiring every business to become a cloud first business. Tell us a little bit about how this ethos is in Accenture and how you're sort of looking outward with it too. >>So Rebecca mine is the launch pad, uh, to a cloud first transformation for our clients. Uh, Accenture, see you, uh, Julie Sweet, uh, shared the Accenture cloud first and our substantial investment demonstrate our commitment and is delivering data value for our clients when they need it the most. And with the district transformation requiring cloud at scale, you know, we're seeing that in the post COVID leadership, it requires that every business should become a cloud business. And my nap helps them get there by evaluating the cloud landscape, navigating the complexity, modeling architecting and simulating an optimal cloud solution for our clients. And as Justin was sharing a greener cloud, Tristan, talk a little >>Bit more about some of the real life use cases in terms of what are we, what are clients seeing? What are the results? >>Yes, thank you, Rebecca. I would say two key things right around my now the first is the iterative process. Clients don't want to wait, um, until they get started, they want to get started and see what their journey is going to look like. And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need to move to cloud very quickly. And my nav is there to do that. So how do we do that? First is generating the business cases. Clients need to know in many cases that they have a business case by business case, we talk about the financial benefits, as well as the business outcomes, the green green cloud impact sustainability impacts with minus we can build initial recommendations using a basic understanding of their environment and benchmarks in weeks versus months with indicative value savings in the millions of dollars arranges. >>So for example, very recently, we worked with a global oil and gas company, and in only two weeks, we're able to provide an indicative savings for $27 million over five years. This enabled the client to get started, knowing that there is a business case benefit and then iterate on it. And this iteration is, I would say the second point that is particularly important with my nav that we've seen in bank, the clients, which is, um, any journey starts with an understanding of what is the application landscape and what are we trying to do with those, these initial assessments that used to take six to eight weeks are now taking anywhere from two to four weeks. So we're seeing a 40 to 50% reduction in the initial assessment, which gets clients started in their journey. And then finally we've had discussions with all of the hyperscalers to help partner with Accenture and leverage mine after prepared their detailed business case module as they're going to clients. And as they're accelerating the client's journey, so real results, real acceleration. And is there a journey? Do I have a business case and furthermore accelerating the journey once we are by giving the ability to work in an iterative approach, >>It sounds as though that the company that clients and and employees are sort of saying, this is an amazing time savings look at what I can do here in, in so much in a condensed amount of time, but in terms of getting everyone on board, one of the things we talked about last time we met, uh, Tristin was just how much, uh, how one of the obstacles is getting people to sign on and the new technologies and new platforms. Those are often the obstacles and struggles that companies face. Have you found that at all? Or what is sort of the feedback that you're getting from? >>Yeah. Sorry. Yes. We clearly, there are always obstacles to a con journey. If there weren't obstacles, all our clients would be already fully in the cloud. What man I gives the ability is to navigate through those, to start quickly. And then as we identify obstacles, we can simulate what things are going to look like. We can continue with certain parts of the journey while we deal with that obstacle. And it's a fundamental accelerator. Whereas in the past one, obstacle would prevent a class from starting. We can now start to address the obstacles one at a time while continuing and accelerating the contrary. That is the fundamental difference. Kishor I want to give you the final word here. Tell us a little bit about what is next for Accenture might have and what we'll be discussing next year at the Accenture executive summit >>Sort of echo, we are continuously evolving with our client needs and reinventing, reinventing for the future. For my advisor, our plan is to help our clients reduce carbon footprint and again, migrate to a green cloud. Uh, and additionally, we're looking at, you know, two capabilities, uh, which include sovereign cloud advisor, uh, with clients, especially in, in Europe and others are under pressure to meet stringent data norms that Kristen was talking about. And the sovereign cloud advisor health organization to create an architecture cloud architecture that complies with the green. Uh, I would say the data sound-bitey norms that is out there. The other element is around data to cloud. We are seeing massive migration, uh, for, uh, for a lot of the data to cloud. And there's a lot of migration hurdles that come within that. Uh, we have expanded mine app to support assessment capabilities, uh, for, uh, assessing applications, infrastructure, but also covering the entire state, including data and the code level to determine the right cloud solution. So we are, we are pushing the boundaries on what might have can do with mine. And we have created the ability to take the guesswork out of cloud, navigate the complexity. We are rolling risks costs, and we are achieving clients strategy, business objectives, while building a sustainable lots with being cloud, >>Any platform that can take some of the guesswork out of the future. I'm I'm on board with. Thank you so much, Kristin and Kishore. This has been a great conversation. Thank you, Rebecca. Thank you, Rebecca. Stay tuned for more of the cubes coverage of the Accenture executive summit. I'm Rebecca Knight. >>Yeah, Yeah.
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It's the cube with digital coverage Welcome to cube three 60 fives coverage of the Accenture executive summit. Thanks for having me here. impact of the COVID-19 pandemic has been, what are you hearing from clients? you know, various facets, you know, um, first and foremost, to this reasonably okay, and are, you know, launching to So you just talked about the widening gap. all the changes the pandemic has brought to them. in the cloud that we are going to see. Can you tell us a little bit more about what this strategy entails? all of the systems under which they attract need to be liberated so that you could drive now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, the employees are able to embrace this change. across every department, I'm the agent of this change is going to be the employees or weapon, And because the change management is, is often the hardest And that is again, the power of cloud. And the power of cloud is to get all of these capabilities from outside that employee, the employee will be more engaged in his or her job and therefore And this is, um, you know, no more true than how So at Accenture, you have long, long, deep Stan, sorry, And in fact, in the cloud world, it was one of the first, um, And one great example is what we are doing with Takeda, uh, billable, to drive more customer insights, um, come up with breakthrough Yeah, the future to the next, you know, base camp, as I would call it to further this productivity, And the evolution that is going to happen where, you know, the human grace of mankind, I genuinely believe that cloud first is going to be the forefront of that change Thank you so much for joining us Karthik. It's the cube with digital coverage And what happens when you bring together the scientific, And Brian Beau Han global director and head of the Accenture AWS business group at Amazon Um, and I think that, you know, there's a, there's a need ultimately to, And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. And I think that, you know, that's going to help us make faster, better decisions. Um, and so I think with that, you know, there's a few different, it, uh, insights that, you know, the three of us are spending a lot of time thinking about right now. So Arjun, I want to bring you into this conversation a little bit. uh, something that, you know, we had all to do differently. in the governance and every level of leadership, we always think about this as a collective the same way, the North side, the same way, And I think if you really think about what he's talking about, Because the old ways of thinking where you've got application people and infrastructure, How will their experience of work change and how are you helping re-imagine and And it's something that, you know, I think we all have to think a lot about, I mean, And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are Uh, and so I think that that's, you know, one, one element that can be considered. or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently the customer obsession and this idea of innovating much more quickly. of the things that, you know, a partner like AWS brings to the table is we talk a lot about builders, And it's not just the technical people or the it people who are you know, some decisions, what we call it at Amazon are two two-way doors, meaning you can go through that door, And so we chose, you know, uh, with our focus on, I want you to close this out here. sort of been great for me to see is that when people think about cloud, you know, Well, thank you so much. Yeah, it's been fun. It's the cube with digital coverage of How big is the force and also what were some of the challenges that you were grappling with Um, so the reason we sort of embarked um, you know, certainly as a, as an it leader and sort of my operational colleagues, What is the art of the possible, can you tell us a little bit about why you the public sector that, you know, there are many rules and regulations quite rightly as you would expect Matthew, I want to bring you into the conversation a little bit here. to bring in a number of the different themes that we have say cloud themes, security teams, um, So much of this is about embracing comprehensive change to experiment, the outcomes they're looking to achieve rather than simply focusing on the long list of requirements I think was critical So to give you a little bit of context, when we, um, started And the pilot was so successful. And I think just parallel to that is the quality of our data because we had a lot of data, And have you seen that kind of return on investment because what you were just describing with all the steps Um, but all the, you know, the minutes here and that certainly add up Have you seen any changes And Helen is the leader from an IOT perspective. And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain You know, we had lots of workshops and seminars where we all talk about, you know, see, you know, to see the stack change, you know, and, and if we, if we have any issues now it's literally, when you are trying to get everyone on board for this kind of thing? the 30 day challenge and nudge theory around how can we gradually encourage people to use things? I want to hear, where do you go from here? not that simple, but, um, you know, we've, we've been through significant change in the last And I see now that we have good at embedded in operational So I want to ask Stuart you first, if you can talk about this transformation and stuck in the old it groove of, you know, capital refresh, um, of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually I want to just real quick and redirect to you and say, you know, for all the people who said, Oh yeah, And, um, you know, Australia, we had to live through Bush fires by the Navy allowed us to work in this unprecedented gear Because I've been saying on the Cuban reporting, necessity's the mother of all and always the only critical path to be done. And what specifically did you guys do at Accenture and how did it all come applications to the cloud now, you know, one of the things that, uh, no we did not along uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment How did you address your approach to the cloud and what was your experience? And then building upon it, and then, you know, partnering with Accenture allows because the kind of, uh, you know, digital transformation, cloud transformation, learnings, um, that might've differed from the expectation we all been there, Hey, you know, It's, it's getting that last bit over the line and making sure that you haven't invested in the future hundred percent of the time, they'll say yes, until you start to lay out to them, okay, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value, Um, you know, that's all stood up on AWS and is a significant portion of And I think our next big step is going to be obviously, So, um, you know, having a lot of that legwork done for us and AWS gives you that, So obviously, you know, lines like an antivirus, but, you know, we knew it was a very good So, um, you know, really good behaviors as an a lot of people kind of going through the same process, knowing what you guys know now, And, and we had all of our people working remotely, um, within, uh, you know, effectively one business day. the time you talk about, um, you know, less this, the, and all of these kinds of things. And this is really about you guys getting It was actually linked to broader business changes, you know, creating basically a digital platform Stuart and Douglas, you don't mind waiting, and what's the priorities for the future. to figure out how we unlock that value, um, you know, drive our costs down our efficiency, our customer base, um, that, uh, that we continue to, you know, sell our products to and work with Uh, and adopting more new ways of working as far as, you know, the state of the business. And it takes time with this stuff, but, uh, uh, you know, Did the work you were in that it's all coming together with faster, What was the problem you were trying to solve at shell? And that, that was at the time that we called it as the, make money out of how we start a day that we can make money out of, if you have access to the data, we can explore the data. What were some of the things you were trying to achieve with the OSD? So the first thing we did is really breaking the link between the application, I've got the data no longer linked to somebody whose application was all freely available for an API layer. And to bring you in here a little bit, can you talk a little bit about some of the imperatives from the a lot of goods when we started rolling out and put in production, the old you are three and bubble because we are So one of the other things that we talk a lot about here on the cube is sustainability. of that to exploit the data, to meet again in a single data platform. purchases, four 51 found that AWS performs the same task with an So that customers benefit from the only commercial cloud that's had hits service offerings and You've been at the into to a single data platform. And he saw a student and B all the data together into a single data club. Um, honestly, the incredibly cool thing about working at AWS is you who knows what happens in 10 years, but if you look what our whole objective is that really in the next five Thank you so much for coming on the cube virtual, It's the cube with digital coverage of He is the Accenture senior managing director cloud first global services Thank you very much. He is the managing director, Great to see you again, Rebecca. Even in this virtual format, it is good to see your faces. So my NAB is a platform that is really celebrating to make it faster and obviously innovate in the cloud, uh, you know, with the increased relevance I want to go to you now trust and tell us a little bit about how my nav works and how it helps One of the big focus now is to accelerate. having to collaborate, uh, not in real life. They realize that now the cloud is what is going to become important for them to differentiate. about the green cloud advisor capability and its significance, particularly as so many companies And one of the things that we did, a lot of research we found out is that there's an ability to influence or renewable energy, some incredibly creative constructs on the how to do that. What is the breakdown that you're seeing right now? And we have seen case studies in all I want to bring you back into the conversation. And with the district transformation requiring cloud at scale, you know, we're seeing that in And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need This enabled the client to get started, knowing that there is a business is getting people to sign on and the new technologies and new platforms. What man I gives the ability is to navigate through those, to start quickly. And the sovereign cloud advisor health organization to create an Any platform that can take some of the guesswork out of the future.
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Session 6 Industry Success in Developing Cybersecurity-Space Resources
>>from around the globe. It's the Cube covering space and cybersecurity. Symposium 2020 hosted by Cal Poly >>Oven. Welcome back to the Space and Cyber Security Symposium. 2020 I'm John for your host with the Cuban silicon angle, along with Cal Poly, representing a great session here on industry success in developing space and cybersecurity. Resource is Got a great lineup. Brigadier General Steve Hotel, whose are also known as Bucky, is Call Sign director of Space Portfolio Defense Innovation Unit. Preston Miller, chief information security officer at JPL, NASA and Major General retired Clint Crozier, director of aerospace and satellite solutions at Amazon Web services, also known as a W s. Gentlemen, thank you for for joining me today. So the purpose of this session is to spend the next hour talking about the future of workforce talent. Um, skills needed and we're gonna dig into it. And Spaces is an exciting intersection of so many awesome disciplines. It's not just get a degree, go into a track ladder up and get promoted. Do those things. It's much different now. Love to get your perspectives, each of you will have an opening statement and we will start with the Brigadier General Steve Hotel. Right? >>Thank you very much. The Defense Innovation Unit was created in 2015 by then Secretary of Defense Ash Carter. To accomplish three things. One is to accelerate the adoption of commercial technology into the Department of Defense so that we can transform and keep our most relevant capabilities relevant. And also to build what we call now called the national Security Innovation Base, which is inclusive all the traditional defense companies, plus the commercial companies that may not necessarily work with focus exclusively on defense but could contribute to our national security and interesting ways. Um, this is such an exciting time Azul here from our other speakers about space on and I can't, uh I'm really excited to be here today to be able to share a little bit of our insight on the subject. >>Thank you very much. Precedent. Miller, Chief information security officer, Jet Propulsion Lab, NASA, Your opening statement. >>Hey, thank you for having me. I would like to start off by providing just a little bit of context of what brings us. Brings us together to talk about this exciting topic for space workforce. Had we've seen In recent years there's been there's been a trend towards expanding our space exploration and the space systems that offer the great things that we see in today's world like GPS. Um, but a lot of that has come with some Asian infrastructure and technology, and what we're seeing as we go towards our next generation expects of inspiration is that we now want to ensure that were secured on all levels. And there's an acknowledgement that our space systems are just a susceptible to cyber attacks as our terrestrial assistance. We've seen a recent space, uh, policy Directive five come out from our administration, that that details exactly how we should be looking at the cyber principle for our space systems, and we want to prevent. We want to prevent a few things as a result of that of these principles. Spoofing and jamming of our space systems are not authorized commands being sent to those space systems, lots of positive control of our space vehicles on lots of mission data. We also acknowledge that there's a couple of frameworks we wanna adopt across the board of our space systems levers and things like our nice miss cybersecurity frameworks. eso what has been a challenge in the past adopted somebody Cyber principles in space systems, where there simply has been a skill gap in a knowledge gap. We hire our space engineers to do a few things. Very well designed space systems, the ploy space systems and engineer space systems, often cybersecurity is seen as a after thought and certainly hasn't been a line item and in any budget for our spaces in racing. Uh, in the past in recent years, the dynamic started to change. We're now now integrating cyber principles at the onset of development of these life cycle of space. Systems were also taking a hard look of how we train the next generation of engineers to be both adequate. Space engineers, space system engineers and a cyber engineers, as a result to Mrs success on DWI, also are taking a hard look at What do we mean when we talk about holistic risk management for our space assistance, Traditionally risk management and missing insurance for space systems? I've really revolved around quality control, but now, in recent years we've started to adopt principles that takes cyber risk into account, So this is a really exciting topic for me. It's something that I'm fortunate to work with and live with every day. I'm really excited to get into this discussion with my other panel members. Thank you. >>You Preston. Great insight there. Looking forward. Thio chatting further. Um, Clint Closure with a W. S now heading up. A director of aerospace and satellite Solutions, formerly Major General, Your opening statement. >>Thanks, John. I really appreciate that introduction and really appreciate the opportunity to be here in the Space and Cybersecurity Symposium. And thanks to Cal Poly for putting it together, you know, I can't help, but as I think to Cal Poly there on the central California coast, San Luis Obispo, California I can't help but to think back in this park quickly. I spent two years of my life as a launch squadron commander at Vandenberg Air Force Base, about an hour south of Cal Poly launching rockets, putting satellites in orbit for the national intelligence community and so some really fond memories of the Central California coast. I couldn't agree more with the theme of our symposium this week. The space and cyber security we've all come to know over the last decade. How critical spaces to the world, whether it's for national security intelligence, whether it's whether communications, maritime, agriculture, development or a whole host of other things, economic and financial transactions. But I would make the case that I think most of your listeners would agree we won't have space without cybersecurity. In other words, if we can't guaranteed cybersecurity, all those benefits that we get from space may not be there. Preston in a moment ago that all the threats that have come across in the terrestrial world, whether it be hacking or malware or ransomware or are simple network attacks, we're seeing all those migrate to space to. And so it's a really important issue that we have to pay attention to. I also want to applaud Cow Pauling. They've got some really important initiatives. The conference here, in our particular panel, is about developing the next generation of space and cyber workers, and and Cal Poly has two important programs. One is the digital transformation hub, and the other is space data solutions, both of which, I'm happy to say, are in partnership with a W. S. But these were important programs where Cal Poly looks to try to develop the next generation of space and cyber leaders. And I would encourage you if you're interested in that toe. Look up the program because that could be very valuable is well, I'm relatively new to the AWS team and I'm really happy Thio team, as John you said recently retired from the U. S. Air Force and standing up the U. S. Space force. But the reason that I mentioned that as the director of the aerospace and satellite team is again it's in perfect harmony with the theme today. You know, we've recognized that space is critically important and that cyber security is critically important and that's been a W s vision as well. In fact, a W s understands how important the space domain is and coupled with the fact that AWS is well known that at a W s security is job zero and stolen a couple of those to fax A. W. S was looking to put together a team the aerospace and satellite team that focus solely and exclusively every single day on technical innovation in space and more security for the space domain through the cloud and our offerings there. So we're really excited to reimagine agree, envision what space networks and architectures could look like when they're born on the cloud. So that's important. You know, talk about workforce here in just a moment, but but I'll give you just a quick sneak. We at AWS have also recognized the gap in the projected workforce, as Preston mentioned, Um, depending on the projection that you look at, you know, most projections tell us that the demand for highly trained cyber cyber security cloud practitioners in the future outweighs what we think is going to be the supply. And so a ws has leaned into that in a number of ways that we're gonna talk about the next segment. I know. But with our workforce transformation, where we've tried to train free of charge not just a W s workers but more importantly, our customers workers. It s a W s we obsessed over the customer. And so we've provided free training toe over 7000 people this year alone toe bring their cloud security and cyber security skills up to where they will be able to fully leverage into the new workforce. So we're really happy about that too? I'm glad Preston raised SPD five space policy Directive five. I think it's gonna have a fundamental impact on the space and cyber industry. Uh, now full disclosure with that said, You know, I'm kind of a big fan of space policy directives, ESPN, Or was the space policy directive that directed to stand up of the U. S. Space Force and I spent the last 18 months of my life as the lead planner and architect for standing up the U. S. Space force. But with that said, I think when we look back a decade from now, we're going to see that s p d five will have as much of an impact in a positive way as I think SPD for on the stand up of the space Force have already done so. So I'll leave it there, but really look forward to the dialogue and discussion. >>Thank you, gentlemen. Clint, I just wanna say thank you for all your hard work and the team and the people who were involved in standing up Space force. Um, it is totally new. It's a game changer. It's modern, is needed. And there's benefits on potential challenges and opportunities that are gonna be there, so thank you very much for doing that. I personally am excited. I know a lot of people are excited for what the space force is today and what it could become. Thank you very much. >>Yeah, Thanks. >>Okay, So >>with >>that, let me give just jump in because, you know, as you're talking about space force and cybersecurity and you spend your time at Vanderburgh launching stuff into space, that's very technical. Is operation okay? I mean, it's complex in and of itself, but if you think about like, what's going on beyond in space is a lot of commercial aspect. So I'm thinking, you know, launching stuff into space on one side of my brain and the other side of brain, I'm thinking like air travel. You know, all the logistics and the rules of the road and air traffic control and all the communications and all the technology and policy and, you >>know, landing. >>So, Major General Clint, what's your take on this? Because this is not easy. It's not just one thing that speaks to the diversity of workforce needs. What's your reaction to that? >>Yeah. I mean, your observation is right on. We're seeing a real boom in the space and aerospace industry. For all the good reasons we talked about, we're recognizing all the value space from again economic prosperity to exploration to being ableto, you know, improve agriculture and in weather and all those sorts of things that we understand from space. So what I'm really excited about is we're seeing this this blossom of space companies that we sort of referred to his new space. You know, it used to be that really only large governments like the United States and a handful of others could operate in the space domain today and largely infused because of the technological innovation that have come with Cyber and Cyrus Space and even the cloud we're seeing more and more companies, capabilities, countries, all that have the ability, you know. Even a well funded university today can put a cube sat in orbit, and Cal Poly is working on some of those too, by the way, and so it's really expanded the number of people that benefits the activity in space and again, that's why it's so critically important because we become more and more reliant and we will become more and more reliant on those capabilities that we have to protect him. It's fundamental that we do. So, >>Bucky, I want you to weigh in on this because actually, you you've flown. Uh, I got a call sign which I love interviewing people. Anyone who's a call sign is cool in my book. So, Bucky, I want you to react to that because that's outside of the technology, you know, flying in space. There's >>no >>rule. I mean, is there like a rules? I mean, what's the rules of the road? I mean, state of the right. I mean, what I mean, what what's going? What's gonna have toe happen? Okay, just logistically. >>Well, this is very important because, uh and I've I've had access thio information space derived information for most of my flying career. But the amount of information that we need operate effectively in the 21st century is much greater than Thanet has been in the past. Let me describe the environment s so you can appreciate a little bit more what our challenges are. Where, from a space perspective, we're going to see a new exponential increase in the number of systems that could be satellites. Uh, users and applications, right? And so eso we're going we're growing rapidly into an environment where it's no longer practical to just simply evolved or operate on a perimeter security model. We and with this and as I was brought up previously, we're gonna try to bring in MAWR commercial capabilities. There is a tremendous benefit with increasing the diversity of sources of information. We use it right now. The military relies very heavily on commercial SAT com. We have our military capabilities, but the commercial capabilities give us capacity that we need and we can. We can vary that over time. The same will be true for remote sensing for other broadband communications capabilities on doing other interesting effects. Also, in the modern era, we doom or operations with our friends and allies, our regional partners all around the world, in order to really improve our interoperability and have rapid exchange of information, commercial information, sources and capabilities provides the best means of doing that. So that so that the imperative is very important and what all this describes if you want to put one word on it. ISS, we're involving into ah hybrid space architectures where it's gonna be imperative that we protect the integrity of information and the cyber security of the network for the things most important to us from a national security standpoint. But we have to have the rules that that allows us to freely exchange information rapidly and in a way that that we can guarantee that the right users are getting the right information at the right. >>We're gonna come back to that on the skill set and opportunities for people driving. That's just looking. There's so much opportunity. Preston, I want you to react to this. I interviewed General Keith Alexander last year. He formerly ran Cyber Command. Um, now he's building Cyber Security Technologies, and his whole thesis is you have to share. So the question is, how do you share and lock stuff down at the same time when you have ah, multi sided marketplace in space? You know, suppliers, users, systems. This is a huge security challenge. What's your reaction to this? Because we're intersecting all these things space and cybersecurity. It's just not easy. What's your reaction? >>Absolutely, Absolutely. And what I would say in response to that first would be that security really needs to be baked into the onset of how we develop and implement and deploy our space systems. Um, there's there's always going to be the need to collect and share data across multiple entities, particularly when we're changing scientific data with our mission partners. Eso with that necessitates that we have a security view from the onset, right? We have a system spaces, and they're designed to share information across the world. How do we make sure that those, uh, those other those communication channels so secure, free from interception free from disruption? So they're really done? That necessitates of our space leaders in our cyber leaders to be joining the hip about how to secure our space systems, and the communications there in Clinton brought up a really good point of. And then I'm gonna elaborate on a little bit, just toe invite a little bit more context and talk about some the complexities and challenges we face with this advent of new space and and all of our great commercial partners coming into therefore way, that's going to present a very significant supply chain risk management problems that we have to get our hands around as well. But we have these manufacturers developing these highly specialized components for the space instruments, Um, that as it stands right now, it's very little oversight And how those things air produced, manufactured, put into the space systems communication channels that they use ports protocols that they use to communicate. And that's gonna be a significant challenge for us to get get our hands around. So again, cybersecurity being brought in. And the very onset of these development thes thes decisions in these life cycles was certainly put us in a best better position to secure that data in our in our space missions. >>Yeah, E just pick up on that. You don't mind? Preston made such a really good point there. But you have to bake security in up front, and you know there's a challenge and there's an opportunity, you know, with a lot of our systems today. It was built in a pre cyber security environment, especially our government systems that were built, you know, in many cases 10 years ago, 15 years ago are still on orbit today, and we're thankful that they are. But as we look at this new environment and we understand the threats, if we bake cybersecurity in upfront weaken balance that open application versus the risk a long as we do it up front. And you know, that's one of the reasons that our company developed what we call govcloud, which is a secure cloud, that we use thio to manage data that our customers who want to do work with the federal government or other governments or the national security apparatus. They can operate in that space with the built in and baked in cybersecurity protocols. We have a secret region that both can handle secret and top secret information for the same reasons. But when you bake security into the upfront applications, that really allows you to balance that risk between making it available and accessible in sort of an open architecture way. But being sure that it's protected through things like ITAR certifications and fed ramp, uh, another ice T certifications that we have in place. So that's just a really important point. >>Let's stay high level for a man. You mentioned a little bit of those those govcloud, which made me think about you know, the tactical edge in the military analogy, but also with space similar theater. It's just another theater and you want to stand stuff up. Whether it's communications and have facilities, you gotta do it rapidly, and you gotta do it in a very agile, secure, I high availability secure way. So it's not the old waterfall planning. You gotta be fast is different. Cloud does things different? How do you talk to the young people out there, whether it's apparent with with kids in elementary and middle school to high school, college grad level or someone in the workforce? Because there are no previous jobs, that kind of map to the needs out there because you're talking about new skills, you could be an archaeologist and be the best cyber security guru on the planet. You don't have to have that. There's no degree for what, what we're talking about here. This >>is >>the big confusion around education. I mean, you gotta you like math and you could code you can Anything who wants to comment on that? Because I think this >>is the core issue. I'll say there are more and more programs growing around that educational need, and I could talk about a few things we're doing to, but I just wanna make an observation about what you just said about the need. And how do you get kids involved and interested? Interestingly, I think it's already happening, right. The good news. We're already developing that affinity. My four year old granddaughter can walk over, pick up my iPad, turn it on. Somehow she knows my account information, gets into my account, pulls up in application, starts playing a game. All before I really even realized she had my iPad. I mean, when when kids grow up on the cloud and in technology, it creates that natural proficiency. I think what we have to do is take that natural interest and give them the skill set the tools and capabilities that go with it so that we're managing, you know, the the interest with the technical skills. >>And also, like a fast I mean, just the the hackers are getting educated. Justus fast. Steve. I mean e mean Bucky. What do you do here? You CIt's the classic. Just keep chasing skills. I mean, there are new skills. What are some of those skills? >>Why would I amplify eloquent? Just said, First of all, the, uh, you know, cyber is one of those technology areas where commercial side not not the government is really kind of leading away and does a significant amount of research and development. Ah, billions of dollars are spent every year Thio to evolve new capabilities. And a lot of those companies are, you know, operated and and in some cases, led by folks in their early twenties. So the S O. This is definitely an era and a generation that is really poised in position. Well, uh, Thio take on this challenge. There's some unique aspects to space. Once we deploy a system, uh, it will be able to give me hard to service it, and we're developing capabilities now so that we could go up and and do system upgrades. But that's not a normal thing in space that just because the the technical means isn't there yet. So having software to find capabilities, I's gonna be really paramount being able to dio unique things. The cloud is huge. The cloud is centric to this or architectural, and it's kind of funny because d o d we joke because we just discovered the cloud, you know, a couple years ago. But the club has been around for a while and, uh, and it's going to give us scalability on and the growth potential for doing amazing things with a big Data Analytics. But as Preston said, it's all for not if if we can't trust the data that we receive. And so one of the concepts for future architectures is to evolve into a zero trust model where we trust nothing. We verify and authenticate everyone. And, uh, and that's that's probably a good, uh, point of departure as we look forward into our cybersecurity for space systems into the future. >>Block everyone. Preston. Your reaction to all this gaps, skills, What's needed. I mean it Z everyone's trying to squint through this >>absolutely. And I wanna want to shift gears a little bit and talk about the space agencies and organizations that are responsible for deploying these spaces into submission. So what is gonna take in this new era on, and what do we need from the workforce to be responsive to the challenges that we're seeing? First thing that comes to mind is creating a culture of security throughout aerospace right and ensuring that Azzawi mentioned before security isn't an afterthought. It's sort of baked into our models that we deploy and our rhetoric as well, right? And because again we hire our spaces in years to do it very highly. Specialized thing for a highly specialized, uh, it's topic. Our effort, if we start to incorporate rhetorically the importance of cybersecurity two missing success and missing assurance that's going to lend itself toe having more, more prepared on more capable system engineers that will be able to respond to the threats accordingly. Traditionally, what we see in organizational models it's that there's a cyber security team that's responsible for the for the whole kit kaboodle across the entire infrastructure, from enterprise systems to specialize, specialize, space systems and then a small pocket of spaces, years that that that are really there to perform their tasks on space systems. We really need to bridge that gap. We need to think about cybersecurity holistically, the skills that are necessary for your enterprise. I t security teams need to be the same skills that we need to look for for our system engineers on the flight side. So organizationally we need we need to address that issue and approach it, um todo responsive to the challenges we see our our space systems, >>new space, new culture, new skills. One of the things I want to bring up is looking for success formulas. You know, one of the things we've been seeing in the past 10 years of doing the Cube, which is, you know, we've been called the ESPN of Tech is that there's been kind of like a game ification. I want to. I don't wanna say sports because sports is different, but you're seeing robotics clubs pop up in some schools. It's like a varsity sport you're seeing, you know, twitch and you've got gamers out there, so you're seeing fun built into it. I think Cal Poly's got some challenges going on there, and then scholarships air behind it. So it's almost as if, you know, rather than going to a private sports training to get that scholarship, that never happens. There's so many more scholarship opportunities for are not scholarship, but just job opportunities and even scholarships we've covered as part of this conference. Uh, it's a whole new world of culture. It's much different than when I grew up, which was you know, you got math, science and English. You did >>it >>and you went into your track. Anyone want to comment on this new culture? Because I do believe that there is some new patterns emerging and some best practices anyone share any? >>Yeah, I do, because as you talked about robotics clubs and that sort of things, but those were great and I'm glad those air happening. And that's generating the interest, right? The whole gaming culture generating interest Robotic generates a lot of interest. Space right has captured the American in the world attention as well, with some recent NASA activities and all for the right reasons. But it's again, it's about taking that interested in providing the right skills along the way. So I'll tell you a couple of things. We're doing it a w s that we found success with. The first one is a program called A W s Academy. And this is where we have developed a cloud, uh, program a cloud certification. This is ah, cloud curriculum, if you will, and it's free and it's ready to teach. Our experts have developed this and we're ready to report it to a two year and four year colleges that they can use is part of the curriculum free of charge. And so we're seeing some real value there. And in fact, the governor's in Utah and Arizona recently adopted this program for their two year schools statewide again, where it's already to teach curriculum built by some of the best experts in the industry s so that we can try to get that skills to the people that are interested. We have another program called A W s educate, and this is for students to. But the idea behind this is we have 12 cracks and you can get up to 50 hours of free training that lead to A W s certification, that sort of thing. And then what's really interesting about that is all of our partners around the world that have tied into this program we manage what we call it ws educate Job board. And so if you have completed this educate program now, you can go to that job board and be linked directly with companies that want people with those skills we just helped you get. And it's a perfect match in a perfect marriage there. That one other piece real quickly that we're proud of is the aws Uh restart program. And that's where people who are unemployed, underemployed or transitioning can can go online. Self paced. We have over 500 courses they can take to try to develop those initial skills and get into the industry. And that's been very popular, too, So that those air a couple of things we're really trying to lean into >>anyone else want to react. Thio that question patterns success, best practices, new culture. >>I'd like Thio. The the wonderful thing about what you just touched on is problem solving, right, And there's some very, very good methodologies that are being taught in the universities and through programs like Hacking for Defense, which is sponsored by the National Security Innovation Network, a component of the I you where I work but the But whether you're using a lien methodologies or design school principals or any other method, the thing that's wonderful right now and not just, uh, where I work at the U. The Space force is doing this is well, but we're putting the problem out there for innovators to tackle, And so, rather than be prescriptive of the solutions that we want to procure, we want we want the best minds at all levels to be able to work on the problem. Uh, look at how they can leverage other commercial solutions infrastructure partnerships, uh, Thio to come up with a solution that we can that we can rapidly employ and scale. And if it's a dual use solution or whether it's, uh, civil military or or commercial, uh, in any of the other government solutions. Uh, that's really the best win for for the nation, because that commercial capability again allows us to scale globally and share those best practices with all of our friends and allies. People who share our values >>win win to this commercial. There's a business model potential financial benefits as well. Societal impact Preston. I want to come to you, JPL, NASA. I mean, you work in one of the most awesome places and you know, to me, you know, if you said to me, Hey, John, come working JP like I'm not smart enough to go there like I mean, like, it's a pretty It's intimidating, it might seem >>share folks out there, >>they can get there. I mean, it's you can get there if you have the right skills. I mean I'm just making that up. But, I mean, it is known to be super smart And is it attainable? So share your thoughts on this new culture because you could get the skills to get there. What's your take on all this >>s a bucket. Just missing something that really resonated with me, right? It's do it your love office. So if you put on the front engineer, the first thing you're gonna try to do is pick it apart. Be innovative, be creative and ways to solve that issue. And it has been really encouraging to me to see the ground welcome support an engagement that we've seen across our system. Engineers in space. I love space partners. A tackling the problem of cyber. Now that they know the West at risk on some of these cyber security threats that that they're facing with our space systems, they definitely want to be involved. They want to take the lead. They want to figure things out. They wanna be innovative and creative in that problem solving eso jpl We're doing a few things. Thio Raise the awareness Onda create a culture of security. Andi also create cyber advocates, cybersecurity advocates across our space engineers. We host events like hacked the lad, for example, and forgive me. Take a pause to think about the worst case scenarios that could that could result from that. But it certainly invites a culture of creative problem solving. Um, this is something that that kids really enjoy that are system engineers really enjoyed being a part off. Um, it's something that's new refreshing to them. Eso we were doing things like hosting a monthly cybersecurity advocacy group. When we talk about some of the cyber landscape of our space systems and invite our engineers into the conversation, we do outweighs programs specifically designed to to capture, um, our young folks, uh, young engineers to deceive. They would be interested and show them what this type of security has to offer by ways of data Analytic, since the engineering and those have been really, really successful identifying and bringing in new talent to address the skill gaps. >>Steve, I want to ask you about the d. O. D. You mentioned some of the commercial things. How are you guys engaging the commercial to solve the space issue? Because, um, the normalization in the economy with GPS just seeing spaces impacts everybody's lives. We we know that, um, it's been talked about. And and there's many, many examples. How are you guys the D o. D. From a security standpoint and or just from an advancement innovation standpoint, engaging with commercials, commercial entities and commercial folks? >>Well, I'll throw. I'll throw a, uh, I'll throw ah, compliment to Clint because he did such an outstanding job. The space forces already oriented, uh, towards ah, commercial where it's appropriate and extending the arms. Leveraging the half works on the Space Enterprise Consortium and other tools that allow for the entrepreneurs in the space force Thio work with their counterparts in a commercial community. And you see this with the, uh, you know, leveraging space X away to, uh, small companies who are doing extraordinary things to help build space situational awareness and, uh, s So it's it's the people who make this all happen. And what we do at at the D. O. D level, uh, work at the Office of Secretary defense level is we wanna make sure that they have the right tools to be able to do that in a way that allows these commercial companies to work with in this case of a space force or with cyber command and ways that doesn't redefine that. The nature of the company we want we want We want commercial companies to have, ah, great experience working with d o d. And we want d o d toe have the similar experience working, working with a commercial community, and and we actually work interagency projects to So you're going to see, uh, General Raymond, uh, hey, just recently signed an agreement with the NASA Esa, you're gonna see interagency collaborations on space that will include commercial capabilities as well. So when we speak as one government were not. You know, we're one voice, and that's gonna be tremendous, because if you're a commercial company on you can you can develop a capability that solves problems across the entire space enterprise on the government side. How great is that, Right. That's a scaling. Your solution, gentlemen. Let >>me pick you back on that, if you don't mind. I'm really excited about that. I mentioned new space, and Bucky talked about that too. You know, I've been flying satellites for 30 years, and there was a time where you know the U. S. Government national security. We wouldn't let anybody else look at him. Touch him. Plug into, um, anything else, right. And that probably worked at the time. >>But >>the world has changed. And more >>importantly, >>um, there is commercial technology and capability available today, and there's no way the U. S government or national security that national Intel community can afford economically >>to >>fund all that investment solely anymore. We don't have the manpower to do it anymore. So we have this perfect marriage of a burgeoning industry that has capabilities and it has re sources. And it has trained manpower. And we are seeing whether it's US Space Force, whether it's the intelligence community, whether it's NASA, we're seeing that opened up to commercial providers more than I've ever seen in my career. And I can tell you the customers I work with every day in a W s. We're building an entire ecosystem now that they understand how they can plug in and participate in that, and we're just seeing growth. But more importantly, we're seeing advanced capability at cheaper cost because of that hybrid model. So that really is exciting. >>Preston. You know you mentioned earlier supply chain. I don't think I think you didn't use the word supply chain. Maybe you did. But you know about the components. Um, you start opening things up and and your what you said baking it in to the beginning, which is well known. Uh, premise. It's complicated. So take me through again, Like how this all gonna work securely because And what's needed for skill sets because, you know, you're gonna open. You got open source software, which again, that's open. We live in a free society in the United States of America, so we can't lock everything down. You got components that are gonna be built anywhere all around the world from vendors that aren't just a certified >>or maybe >>certified. Um, it's pretty crazy. So just weigh in on this key point because I think Clint has it right. And but that's gonna be solved. What's your view on this? >>Absolutely. And I think it really, really start a top, right? And if you look back, you know, across, um in this country, particularly, you take the financial industry, for example, when when that was a burgeoning industry, what had to happen to ensure that across the board. Um, you know, your your finances were protected these way. Implemented regulations from the top, right? Yeah. And same thing with our health care industry. We implemented regulations, and I believe that's the same approach we're gonna need to take with our space systems in our space >>industry >>without being too directive or prescriptive. Instance she ating a core set of principles across the board for our manufacturers of space instruments for deployment and development of space systems on for how space data and scientific data is passed back and forth. Eso really? We're gonna need to take this. Ah, holistic approach. Thio, how we address this issue with cyber security is not gonna be easy. It's gonna be very challenging, but we need to set the guard rails for exactly what goes into our space systems, how they operate and how they communicate. >>Alright, so let's tie this back to the theme, um, Steve and Clint, because this is all about workforce gaps, opportunities. Um, Steve, you mentioned software defined. You can't do break fix in space. You can't just send a technician up in the space to fix a component. You gotta be software defined. We're talking about holistic approach, about commercial talk about business model technology with software and policy. We need people to think through, like you know. What the hell are you gonna do here, right? Do you just noticed road at the side of the road to drive on? There's no rules of engagement. So what I'm seeing is certainly software Check. If you wanna have a job for the next millennial software policy who solves two problems, what does freedom looked like in space Congestion Contention and then, obviously, business model. Can you guys comment on these three areas? Do you agree? And what specific person might be studying in grad school or undergraduate or in high school saying, Hey, I'm not a techie, but they can contribute your thoughts. I'll >>start off with, uh, speak on on behalf of the government today. I would just say that as policy goes, we need to definitely make sure that we're looking towards the future. Ah, lot of our policy was established in the past under different conditions, and, uh, and if there's anything that you cannot say today is that space is the same as it was even 10 years ago. So the so It's really important that our policy evolves and recognizes that that technology is going to enable not just a new ways of doing things, but also force us to maybe change or or get rid of obsolete policies that will inhibit our ability to innovate and grow and maintain peace with with a rapid, evolving threat. The for the for the audience today, Uh, you know, you want some job assurance, cybersecurity and space it's gonna be It's gonna be an unbelievable, uh, next, uh, few decades and I couldn't think of a more exciting for people to get into because, you know, spaces Ah, harsh environment. We're gonna have a hard time just dud being able differentiate, you know, anomalies that occur just because of the environment versus something that's being hacked. And so JPL has been doing this for years on they have Cem Cem great approaches, but but this is this is gonna be important if you put humans on the moon and you're going to sustain them there. Those life support systems are gonna be using, you know, state of the art computer technology, and which means, is also vulnerable. And so eso the consequences of us not being prepared? Uh, not just from our national security standpoint, but from our space exploration and our commercial, uh, economic growth in space over the long term all gonna be hinged on this cyber security environment. >>Clint, your thoughts on this too ill to get. >>Yeah. So I certainly agree with Bucky. But you said something a moment ago that Bucky was talking about as well. But that's the idea that you know in space, you can't just reach out and touch the satellite and do maintenance on the satellite the way you can't a car or a tank or a plane or a ship or something like that. And that is true. However, right, comma, I want to point out. You know, the satellite servicing industry is starting to develop where they're looking at robotic techniques in Cape abilities to go up in services satellite on orbit. And that's very promising off course. You got to think through the security policy that goes with that, of course. But the other thing that's really exciting is with artificial intelligence and machine learning and edge computing and database analytics and all those things that right on the cloud. You may not even need to send a robotic vehicle to a satellite, right? If you can upload and download software defined, fill in the blank right, maybe even fundamentally changing the mission package or the persona, if you will, of the satellite or the spacecraft. And that's really exciting to, ah, lot >>of >>security policy that you've gotta work through. But again, the cloud just opens up so many opportunities to continue to push the boundaries. You know, on the AWS team, the aerospace and satellite team, which is, you know, the new team that I'm leading. Now our motto is to the stars through the cloud. And there are just so many exciting opportunities right for for all those capabilities that I just mentioned to the stars through the cloud >>President, your thoughts on this? >>Yes, eso won >>a >>little bit of time talking about some of the business model implications and some of the challenges that exists there. Um, in my experience, we're still working through a bit of a language barrier of how we define risk management for our space systems. Traditionally traditionally risk management models is it is very clear what poses a risk to a flight mission. Our space mission, our space system. Um, and we're still finding ways to communicate cyber risk in the same terms that are system engineers are space engineers have traditionally understood. Um, this is a bit of a qualitative versus quantitative, a language barrier. But however adopting a risk management model that includes cybersecurity, a za way to express wish risk to miss the success, I think I think it would be a very good thing is something that that we have been focused on the J. P o as we Aziz, we look at the 34 years beyond. How do >>we >>risk that gap and not only skills but communication of cyber risk and the way that our space engineers and our project engineers and a space system managers understand >>Clinton, like Thio talk about space Force because this is the most popular new thing. It's only a couple of nine months in roughly not even a year, uh, already changing involving based on some of the reporting we've done even here at this symposium and on the Internet. Um, you know, when I was growing up, you know, I wasn't there when JFK said, you know, we're gonna get to the moon. I was born in the sixties, so, you know, when I was graduating my degree, you know, Draper Labs, Lincoln Lab, JPL, their pipeline and people wasn't like a surge of job openings. Um, so this kind of this new space new space race, you know, Kennedy also said that Torch has been passed to a new generation of Americans. So in a way that's happening right now with space force. A new generation is here is a digital generation. It's multi disciplinary generation. Could you take a minute and share, uh, for for our audience? And here at this symposium, um, the mission of Space Force and where you see it going because this truly is different. And I think anyone who's young e I mean, you know, if this was happening when I was in college would be like dropping everything. I'm in there, I think, cause there's so many areas thio jump into, um, it's >>intellectually challenging. >>It's intoxicating in some level. So can you share your thoughts? >>Yeah. Happy to do that. Of course. I I need to remind everybody that as a week ago I'm formally retired. So I'm not an official spokesman for US forces. But with that, you know, it said I did spend the last 18 months planning for it, designing and standing it up. And I'll tell you what's really exciting is you know, the commander of, uh, US Base Force General J. Raymond, who's the right leader at the right time. No question in my >>mind. But >>he said, I want to stand up the Space Force as the first fully digital service in the United States. Right? So he is trying >>to bake >>cloud baked cybersecurity, baked digital transformational processes and everything we did. And that was a guidance he gave us every day, every day. When we rolled in. He said, Remember, guys, I don't wanna be the same. I don't wanna be stale. I want new thinking, new capabilities and I want it all to be digital on. That's one of the reasons When we brought the first wave of people into the space force, we brought in space operations, right. People like me that flew satellites and launch rockets, we brought in cyber space experts, and we brought in intelligence experts. Those were the first three waves of people because of that, you know, perfect synergy between space and cyber and intel all wrapped in >>it. >>And so that was really, really smart. The other thing I'll say just about, you know, Kennedy's work. We're going to get to the moon. So here we are. Now we're going back to the Moon Project Artemus that NASA is working next man first woman on the moon by 2024 is the plan and >>then >>with designs to put a permanent presence on the moon and then lean off to march. So there was a lot to get excited about. I will tell you, as we were taking applications and looking at rounding out filling out the village in the U. S. Space Force, we were overwhelmed with the number of people that wanted, and that was a really, really good things. So they're off to a good start, and they're just gonna accomplishment major things. I know for sure. >>Preston, your thoughts on this new generation people out there were like I could get into this. This is a path. What's your what's your opinion on this? And what's your >>E could, uh, you so bold as to say >>that >>I feel like I'm a part of that new generation eso I grew up very much into space. Uh, looking at, um, listen to my, uh, folks I looked up to like Carl Sagan. Like like Neil Tyson. DeGrasse on did really feeling affinity for what What this country has done is for is a space program are focused on space exploration on bond. Through that, I got into our security, as it means from the military. And I just because I feel so fortunate that I could merge both of those worlds because of because of the generational, um, tailoring that we do thio promote space exploration and also the advent of cybersecurity expertise that is needed in this country. I feel like that. We are We are seeing a conversions of this too. I see a lot of young people really getting into space exploration. I see a lot of young people as well. Um uh, gravitating toward cybersecurity as a as a course of study. And to see those two worlds colliding and converse is something that's very near and dear to me. And again, I I feel like I'm a byproduct of that conversion, which is which, Really, Bothwell for space security in the future, >>we'll your great leader and inspiration. Certainly. Senior person as well. Congratulations, Steve. You know, young people motivational. I mean, get going. Get off the sidelines. Jump in Water is fine, Right? Come on in. What's your view on motivating the young workforce out there and anyone thinking about applying their skills on bringing something to the table? >>Well, look at the options today. You have civil space President represents you have military space. Uh, you have commercial space on and even, you know, in academia, the research, the potential as a as an aspiring cyber professional. All of you should be thinking about when we when we When? When we first invented the orbit, which eventually became the Internet, Uh, on Lee, we were, uh if all we had the insight to think Well, geez, you know whether the security implications 2030 years from now of this thing scaling on growing and I think was really good about today's era. Especially as Clint said, because we were building this space infrastructure with a cyber professionals at ground zero on dso the So the opportunity there is to look out into the future and say we're not just trying to secure independent her systems today and assure the free for all of of information for commerce. You know, the GPS signal, Uh, is Justus much in need of protection as anything else tied to our economy, But the would have fantastic mission. And you could do that. Uh, here on the ground. You could do it, uh, at a great companies like Amazon Web services. But you can also one of these states. Perhaps we go and be part of that contingency that goes and does the, uh, the se's oh job that that president has on the moon or on Mars and, uh, space will space will get boring within a generation or two because they'll just be seen as one continuum of everything we have here on Earth. And, uh, and that would be after our time. But in the meantime, is a very exciting place to be. And I know if I was in in my twenties, I wanna be, uh, jumping in with both feet into it. >>Yeah, great stuff. I mean, I think space is gonna be around for a long long time. It's super exciting and cybersecurity making it secure. And there's so many areas defeating on. Gentlemen, thank you very much for your awesome insight. Great panel. Um, great inspiration. Every one of you guys. Thank you very much for for sharing for the space and cybersecurity symposium. Appreciate it. Thank you very much. >>Thanks, John. Thank you. Thank you. Okay, >>I'm >>John for your host for the Space and Cybersecurity Symposium. Thanks for watching.
SUMMARY :
It's the Cube covering the purpose of this session is to spend the next hour talking about the future of workforce the adoption of commercial technology into the Department of Defense so that we can transform Thank you very much. the space systems that offer the great things that we see in today's world like GPS. Clint Closure with a W. S now heading up. as Preston mentioned, Um, depending on the projection that you Clint, I just wanna say thank you for all your hard work and the team and all the communications and all the technology and policy and, you It's not just one thing that speaks to the diversity of workforce needs. countries, all that have the ability, you know. outside of the technology, you know, flying in space. I mean, state of the right. in the modern era, we doom or operations with our friends and allies, So the question is, how do you share and talk about some the complexities and challenges we face with this advent of new space and and environment, especially our government systems that were built, you know, in many cases 10 years ago, You mentioned a little bit of those those govcloud, which made me think about you I mean, you gotta you like math and that we're managing, you know, the the interest with the technical skills. And also, like a fast I mean, just the the hackers are getting educated. And a lot of those companies are, you know, operated and and in some cases, Your reaction to all this gaps, skills, What's needed. I t security teams need to be the same skills that we need to look for for our system engineers on the flight One of the things I want to bring up is looking for success formulas. and you went into your track. But the idea behind this is we have 12 cracks and you can get up to Thio that question patterns success, best practices, And so, rather than be prescriptive of the solutions that we want to procure, if you said to me, Hey, John, come working JP like I'm not smart enough to go there like I mean, I mean, it's you can get there if you landscape of our space systems and invite our engineers into the conversation, we do outweighs programs Steve, I want to ask you about the d. O. D. You mentioned some of the commercial things. The nature of the company we You know, I've been flying satellites for 30 years, and there was a time where you the world has changed. and there's no way the U. S government or national security that national Intel community can afford And I can tell you the customers I work with every You got components that are gonna be built anywhere all around the world And but that's gonna be solved. We implemented regulations, and I believe that's the same approach we're gonna need to take with It's gonna be very challenging, but we need to set the guard rails for exactly what goes into our space systems, What the hell are you gonna do here, think of a more exciting for people to get into because, you know, spaces Ah, But that's the idea that you know in space, you can't just reach out and touch the satellite and do maintenance on the aerospace and satellite team, which is, you know, the new team that I'm leading. in the same terms that are system engineers are space engineers have traditionally understood. the mission of Space Force and where you see it going because this truly is different. So can you share your thoughts? But with that, you know, But in the United States. That's one of the reasons When we brought The other thing I'll say just about, you know, looking at rounding out filling out the village in the U. S. Space Force, And what's your and also the advent of cybersecurity expertise that is needed in this country. Get off the sidelines. to think Well, geez, you know whether the security implications 2030 years from now of Gentlemen, thank you very much for your awesome insight. Thank you. John for your host for the Space and Cybersecurity Symposium.
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Special Report: Dell is NOT selling VMware
>> Announcer: From theCUBE Studios in Palo Alto and Boston, connecting with thought leaders all around the world. This is a Cube Conversation. >> Hello everyone, welcome to this special Cube Conversation, I'm John Furrier join Dave Vellante for a special report and analysis on the Dell technologies VMware spin out transaction, contemplation, story, circulating rumors, thanks for joining. Dave, great to see you. Yesterday we filmed a Zoom, I was at home, you were in the office. We had to get the story out for the hot take on the news at Dell technologies is spinning out VMware. We had a lot of hot takes, you got some amendments to make but one of the things that came out of was that we, after we had the interview, we said look let's just go get some more data so I went out off on my own, you went off on your own to get some digging, get some data and get some reporting on this, investigate this further. Here's what I've found. I've heard a rumor and have confirmed from a great source that Michael Dell isn't selling so the story's off. Which would mean our half hour analysis is off. But I also got some data that points to some of the other things that we said are consistent. So one, I want to get your thoughts. The rumor that I'm hearing is that Dell is not selling, from my sources. What are you hearing? >> Yeah I think there's a different take here, John. I mean everybody assumed when the press release came out in the 13D that Dell was spinning off its stake, people inferred from that that they were selling. And I think in fact this is not a sale. I think everybody was wrong about that. I think in fact what Dell is going to do is distribute its stake, it's 81% stake to shareholders and so to Dell shareholders and of course what's going to happen is Michael Dell owns a very large portion of Dell technologies. I think by recollection it's over 60% and as a result he's the largest shareholder of Dell and he's that 81% is going to get distributed to the Dell shareholders, so he's going to end up with more than half of the ownership of VMware all said and done. So Michael Dell is I think ultimately going to have more than half of the ownership of Dell Technologies, I think it's 65%, probably 63, 65% somewhere in there by my recollection and he's going to end up with more than 51% of VMware, John and so you're going to have. I mean it would make sense wouldn't it that the majority shareholder is going to be chairman of both companies. >> And so you've talked to a bunch of people on this, is that right? So just to get some background, where'd you? >> Yeah I think some people on Wall Street have figured this out but it's definitely not hit the main stream news. I think if you read the news, you read the register I mean essentially we made the same inference that Dell was becoming untethered to VMware. I don't think that's happening at all. Also, I've talked to a number of customers, John about this, asking them what they thought about the news yesterday and there was a big shrug. I mean I talked to one customer, said hey you know in the old days I bought block from EMC, I bought file from NetApp, they both made great products, they both were VMware friendly, this doesn't affect me one bit. And other customers I talked to said yeah I don't really see any big change here. And I don't think anything's going to change. I think if Michael Dell is the chairman of both companies, I don't think anything changes. >> Alright so to correct what we had, our hot take which was untethering, spinning out VMware implying that there's going to be an untethering or VMware can make it on their own which I think our analysis was right on on the value of VMware. So I stand by that report no problem, it's the specifics of Dell Technologies appearing as if they're unloading it okay. So that's the nuance here. >> That's right. >> So the nuance is Michael Dell actually is going to maintain staying in control, he's not going anywhere. That's what you're just saying. Is that true? >> Yeah, picture the block diagrams you got Dell over here and inside of Dell you have 81% ownership of VMware and over here you have VMware and essentially what Dell is doing is saying okay all you Dell shareholders, we're going to allow you to now directly own those VMware shares and so they're going to transfer essentially from owning Dell to owning VMware directly, of course Michael Dell now is going to own VMware directly as opposed to owning it through his ownership of Dell. As a result, it cleans up the hair on this conglomerate structure which means it's, and you've seen it in the stock market today in the last month, it's unlocking value for Dell, it's unlocking value for VMware. John, on June 22nd, prior to the Wall Street Journal breaking that they were contemplating this, Dell's core value, in other words, the value net of VMware was around negative 23 billion, today it's negative 4 billion so they've already compressed about 20 billion dollars out of that negative value and that's the arbitrage play now and I think it just goes up from here. The second thing is a lot of investors that I talked to won't touch VMware stock because it's controlled by Dell. This liquidity hangover that I always talk about. I think this is going to bring other investors you know in from the sideline. So that is everybody inferred that Dell was becoming untethered, Dell becomes a lot less interesting without VMware. That's wrong, nothing really changes in terms of the commercial relationship between these two companies and the impact on customers. >> So essentially if I over simplify it for my simple brain here, Dell is IPOing shares of VMware to the shareholders of Dell. What a benefit that is. >> Yeah I mean again they're just-- >> I mean it's not an IPO in the sense of an IPO, it's basically saying. Hey, shareholders of Dell, good job, if you want the value of VMware go take it. >> So you remember how this all came about? Remember when Dell bought VMware they had a gap, I mean the amount of cash they could raise, the amount of debt they took on, the amount of cash that Michael Dell in Silver Lake and a couple other partners threw in, it was only about four billion to get 67 billion and the way they covered that gap was they created a tracking stock called DVMT and DVMT was supposed to track VMware value, it really didn't. And so what happened was, DVMT was a public company, Dell wanted to go public again and said okay we're going to do this through the DVMT vehicle and we're going to issue shares of Dell. And remember, Carl Icahn, and Elliot they were very active and they sort of got Michael in a head lock and said we need more if you're going to do that and they did. Ultimately Dell goes public but then they face this liquidity hangover and so also you might recall that Dell floated Pivotal and monetized that to delever, they paid down some debt and then basically went to VMware and said okay you're going to buy Pivotal back. They used some cash and they issued shares so Dell's ownership of VMware escalated to 81% at the time. That's how they got to 81%. I remember thinking wow how much of this company are they going to own? Well this is what it allowed them to do. It now allows them to distribute the shares and allows Michael Dell personally to have the majority ownership of VMware, it's absolute genius and it cleans up the structure of the organization so instead having to own VMware through Dell which by the way I've always said it's a cheap way to own VMware, good move if you bought Dell stock to own VMware, now you own VMware directly and of course Michael Dell owns it directly. Absolute genius move over the last three, four, five, years. >> Yeah, and one of the things we did say in our hot take yesterday was that that negative value of Dell technology world, Dell Technologies gets shrunk and also can create value. Here they're even gettin' more value into ownership of VMware but I got to ask you, you mentioned a comment about this liquidity hangover and they have this dividend, could you explain that 'cause I'm just not followin' this liquidity problem ? >> Well this is very interesting, so Dell because it has so much debt, number one, number two because it has controlling ownership of VMware and it has 90 plus percent voting power. Shareholders penalize Dell and so the big thing here is the debt. What essentially Dell is doing and people always joke that VMware is Dell's piggyback and it's true. And here it comes again, we saw that with Pivotal, we saw that with DVMT. What I think is happening, John is Dell is going to essentially transfer some of its debt to VMware so it's going to have VMware take on a little bit more debt. It is said that they want to maintain investment grade ratings for VMware which currently has great ratings, Dell does not have investment grade rating, it needs to pay down more debt so essentially it's going to shift some of that debt to VMware through a special dividend of which Dell will be a great beneficiary and will allow Dell to pay down some of that debt so that it can become investment grade and they want to take on an amount of debt that will not crush VMware's balance sheets so that it will also be investment grade. So they're creating this equilibrium if you will. Now, I've heard the ceiling on VMware's debt in order to get to equilibrium or in order to maintain investment grade is no more than five billion but I've also heard much much higher numbers. As high as eight to 10, to maybe even 12 billion. I don't know if VMware can take on that much debt and maintain investment grade. The point is there's some number there which Dell is going to force VMware to take on that debt, now one last thing I'll say is despite Michael Dell, Dell Technologies' ownership and control 90 plus percent control, it has a fiduciary responsibility to shareholders but my view is it's meeting that responsibility because the value it's unlocking value so who can complain? Again it's absolutely fascinating and brilliant but that's what that dividend is all about is Dell saying okay VMware you're going to take on more debt and you're going to help us pay down the Dell debt and you're going to take on more. We'll both be investment grade. >> And they both get value increase. >> Yeah, yes, correct. >> So it's a financial engineering deal, Michael Dell still can run both companies. Do you still think he will be running both companies? >> Yeah, I think there's no question that Michael Dell will be the chairman, he is the chairman of Dell Technologies, chairman of VMware and he's going to continue to be. And so this commercial agreement that they're going to sign, it's a wired deal. VMware and Dell and by the way there is every incentive for VMware to do this. People may say hey they're strong arming Dell blah blah blah but VMware, Dell is a huge distribution channel for VMware and I'll tell you something that Dell has done better than EMC and Joe Tucci ever did and you know we're big fans of Joe Tucci, but Dell has unlocked a channel for VMware the way EMC never did. VMware through Dell has seen incredible growth and it really is Dell as I would say VMware's most important partner, biggest partner because Dell didn't apologize for super gluing itself and VMware to it. Whereas EMC was always much more cautious, trying to play the ecosystem game. >> Well they were saving their storage business with VMware, I mean VMware saved EMC, some would say. >> Yeah, I would say. I mean if it weren't for the acquisition of VMware back for $650 million in the early 2000s you know EMC would've been a really uninteresting company over its last five to seven years. >> So they milked that storage dry but then they had that uplift with VMware, Michael says hey I'll put this right in the family and this is what it is. It's a deal where it's in the Dell family portfolio and what Michael's doing is to your point and what you're saying is, he's unlocking all this value for both Dell and VMware and saying okay, let's go to market and figure it out. >> I got to tell you this John I mean as a founder, the co founder you know obviously we're a little smaller than Dell but you got to appreciate what Michael Dell has done here. He went through hell taking his company private. You know he took on Carl Icahn, I said yesterday who beats the great Icahn? Well Michael Dell beat the great Icahn. You know who out maneuvered Elliot? I mean Elliot is a very influential player in the market. Michael Dell said you know what I'm not goin' through that again, I have control of Dell Technologies, I have voting control over VMware, I'm going to do what's right for me, for my company and my shareholders and Michael Dell's making his shareholders money. I mean who can complain about it. >> I'll tell you I mean there's two playbooks I look at, from Andy Jassy and Michael Dell. I mean Michael Dell knows how to make money right, he's always been a great money maker, he's also a geek, he loves to get down and dirty in the tech, he's got two 49 inch Dell monitors since it's his company he gets the best gear. All kidding aside you know he built a company, went public, took it private and that was a reset. I mean in his stage of his life it was his reset, this is his swan song. He's havin' a ball and he's financially engineered this success with the power that he built and it's a whole 'nother level, whole 'nother chapter in his life and he's a money maker. He knows how to make money. You put Silver Lake and Michael Dell together. You put Michael Dell with these kinds of brains, with his asset base, as you say the cash flow of Dell, with the asset of say a crown jewel like VMware that literally can pave the path to the future. He can ride on the cloud backs all day long, he doesn't need a public cloud for anything. >> Yeah well so before we talk about that I just want to double down on what you said. People just always say yeah Michael Dell he's a finance guy. It's not true, yes, well he's got a finance team that is amazing, no doubt Michael is instrumental there but he's a business genius, I mean he really business visionary guy built his own PCs in college so he's obviously like you said, he's a geek, technically extremely savvy, he's a visionary, he's one of the top I don't know 10 visionaries in the computer industry, I would say history. So, now you're absolutely right, well you said doesn't need a cloud. I think my concern about this whole deal yesterday when I misunderstood that this was spinning off and coming untethered is what about the edge? What about multi cloud? You know what's Dell's play there? Well Dell's play is still VMware, their strategy hasn't changed one bit. I mean nothing changes, the only change is the direct ownership of VMware stock which unlocks value. Nothing else changes. >> Let me tell you, to wrap my piece up here and then we can wrap it up. Just in interface with Michael over the years and knowing him personally, seeing him up close, here's how I think his mind works. You mentioned he assembled PCs in college. He built out you know pioneered you know putting suppliers and supply chain, getting prices lower, direct mail, he pioneered that direct to consumer all these successes. This whole world that's in there is like assembling a PC in his dorm room. Accept he's got it with billions of dollars. Little VMware here, processor, IO, I mean he's essentially a financial geek at this point, and although he likes to look in and he loves Pivotal, he loves some of the things he's doing with VMware, he likes to look under the covers and see the engine but he's a financial assembler now so he's looking at this and you can see how it's all working and to your scoop here. Yeah I guess it looks like a spin out if that's what people want to call it and the press jump on that but if pieces, takes the hair off the deal that's basically makes the IO move better, he's got a you know good bus there, 32 bits. Again, and assembling a PC, assembling companies and creating value. He makes money, Dave. >> I love it, that's a great analogy, the PC parts are a little bit more valuable but the other thing I just want to clarify what I said. The other thing that changes is the income statement. Dell will no longer recognize you know VMware revenue and so that changes and of course the balance sheet changes, that's a huge change. Now and I guess the caveat is, this in theory couldn't happen but it just makes so much sense. I was kind of sniffin' around it in my breaking analysis when this thing first leaked and I said in that, John if the financial geniuses at Dell can figure out some way to monetize this well here it is. It now is becoming much much more clear and I'm impressed. >> Well Dave, he was assembling PCs in college, now he's assembling companies, what did we do in college? Don't even go there. >> Let's end it there. >> I will end it right there. Dave, great scoop, top story. Michael Dell is not selling VMware. It's a transaction, it's going to have all that value and it's unlocking more Dell tech value. Look for the shares to be distributed to the Dell Technologies shareholders. It's the same game, super gluing together, creating value for both. Dave, great scoop, thanks for joining me. >> Thank you, John, thanks for having me. >> Cube Special Report and Analysis here in the studio in California, Dave Vellante in Massachusetts. I'm John Furrier, thanks for watching. (light music)
SUMMARY :
and Boston, connecting with thought and analysis on the Dell technologies and as a result he's the largest I mean I talked to one customer, said hey Alright so to correct what we had, Michael Dell actually is going to maintain and so they're going to to the shareholders of Dell. I mean it's not an IPO in the sense and monetized that to delever, Yeah, and one of the things we did say and so the big thing here is the debt. Do you still think he will VMware and Dell and by the way Well they were saving in the early 2000s you in the family and this is what it is. I got to tell you this John I mean pave the path to the future. he's one of the top I and to your scoop here. and of course the balance sheet changes, Well Dave, he was Look for the shares to be distributed in the studio in California, Dave Vellante
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