Image Title

Search Results for 14 press releases:

Joe Croney, Arc XP | AWS re:Invent 2022


 

(upbeat sparkling music) >> Hello everyone and welcome back to our wall-to-wall coverage of AWS re:Invent. We are live from the show floor here in fabulous Las Vegas, Nevada. My name is Savannah Peterson, here with my cohost John Furrier on theCUBE. John, end of day three. You're smiling. >> Yeah. >> You're still radiating energy. Is it, is it the community that's keeping your, your level up? >> It's just all the action. We've got a great special guest joining us for the first time on theCUBE. It's going to be great and Serverless wave is hitting. More and more Serverless embedded into the like, things like analytics, are going to make things tightly integrated. You can see a lot more kind of tightly coupled but yet still cohesive elements together being kind of end-to-end, and again, the, the zero-ELT vision is soon to be here. That and security, major news here at Amazon. Of course, this next segment is going to be awesome, about the modernization journey. We're going to hear a lot about that. >> Yeah, we are, and our next guest is also an extraordinarily adventurous one. Please welcome Joe from Arc XP. Thank you so much for being here. >> Thanks for having me. >> Savannah: How this show going for you? >> It's been great and you know, it's the end of the day but there's so much great energy at the show this year. >> Savannah: There really is. >> It's great walking the halls, seeing the great engineers, the thought leaders, including this session. So, it's been really a stimulating time. >> What do you do at Arc, what do you, what's your role? >> So, I'm Vice President of Technology and Product Development. I recently joined Arc to lead all the product development teams. We're an experience platform, so, in that platform we have content tools, we have delivery tools, we have subscription tools. It's a really exciting time in all those spaces. >> John: And your customer base is? >> Our customers today started with publishers. So, Arc XP was built for the Washington Post's internal needs many years ago and word got out about how great it was, built on top of the AWS tech stack and other publishers came and started licensing the software. We've moved from there to B2C commerce as well as enterprise scenarios. >> I think that's really interesting and I want to touch on your background a little bit here. You just mentioned the Washington Post. You have a background in broadcast. What was it, since you, since you are fresh, what was it that attracted you to Arc? What made you say yes? >> Yeah, so I spent a little under 10 years building the Associated Press Broadcast Newsroom Tools, some of them that you have used for many years, and you know, one of the things that was really exciting about joining ARC, was they were cloud native and they were cloud native from the start and so that really gave them a leg up with how quickly they could innovate, and now we see developers here at re:Invent be able to do custom Lambdas and new extensibility points in a way that, really, no one else can do in the CMS space >> Which, which is very exciting. Let's talk a little bit about your team and the development cycle. We've touched a lot on the economic uncertainty right now. How are things internally? What's the culture pulse? >> Yeah, so the return to work has been a thing for us, just like- >> Savannah: Are you back in office? >> All of them. We actually have a globally distributed team, and so, if you happen to be lucky enough to be in Washington, DC or Chicago or some of our other centers, there's an opportunity to be in the office, but most of our engineers work remotely. One of the exciting things we did earlier this year was ARC week. We brought everyone to DC to see each other face-to-face, and that same energy you see at re:Invent, was there in person with our engineers. >> I believe that. So, I'm a marketer by trade. I love that you're all about the digital experience. Are you creating digital- I mean everyone needs some sort of digital experience. >> Joe: Yes. >> Every company is a technology company now. Do you work across verticals? You see more niche or industry specific? >> Yeah, so we began with a very large vertical of media and broadcast. >> Savannah: There's a couple companies in that category. >> There's a couple big ones out there. >> Savannah: Yeah, yeah, yeah. >> And actually their challenges are really high volume production of great digital storytelling, and so, solving their problems has enabled us to have a platform that works for anyone that needs to tell a story digitally, whether it's a commerce site, corporate HR department. >> Savannah: Which is everyone, right? >> Virtually everyone needs to get their story out today. >> Yeah. Yeah. >> And so we have gone to a bunch of other verticals and we've seen the benefits of having that strong, cloud-based platform offer the scale that all storytellers need. >> What are some of the challenges today that aren't, that weren't there a decade ago or even five years ago? We see a lot of media companies looking at the business model innovations, changing landscapes omnichannel distribution, different formats. What's some of the challenges that's going on in content? >> So, you know, content challenges include both production of content and delivery of that content through a great experience. So different parts of ARC focus on those problems and you got to monetize it as well, but what I'd say is unique to Arc and the challenge we talk to our customers about a lot is multi-format production. So, it's not just about one channel. >> Savannah: Right. It's about telling a story and having it go across multi-channels, multi-sites, and having the infrastructure both technically and in the workflow tools, is super critical for our customers and it is a challenge that we receive well. >> A lot of AI is coming into the conversation here. Data, AI, publishing, video, user generated content. It's all data. >> Absolutely, yep. >> It's all data. >> Joe: It's an immense amount of data. >> How do you look at the data plane or the data layer, the data aspect of the platform and what are some of the customers leaning into or are kicking the tires around? What are some of the trends, and what are some of the core issues you see? >> Yeah, so I've spent a lot of time in data ML and analytics looking at giant data sets, and you know, when you look at CMS systems and experience platforms, the first class that it's in, is really the, the documents themselves. What is the story you're saying? But where the rich data is that we can analyze is user behaviors, global distribution of content, how we optimize our CDN and really give a personal experience to the reader, but beyond that, we see a lot of advantages in our digital asset management platform, which is for video, audio, photos, all kinds of media formats, and applying AIML to do detection, suggest photos that might be appropriate based on what a journalist or a marketer is writing in their story. So, there's a lot of opportunities around that sort of data. >> What are some of the business model changes that you're seeing? 'Cause remember we're in digital, Page view advertising has gone down, subscription firewalls on blogs. You got things like Substack emerging. Journalists are kind of like changing. I've seen companies go out of business, some of the media companies or change, some of the small ones go out of business, the bigger ones are evolving. What are some of the business model enablements that you guys see coming, that a platform could deliver, so that a company can value their content, and their talent? >> For sure. I mean this is a perennial question in the media space, right? It's been going on for two decades. >> I was going to say we're- >> Right. >> So it's like- >> Joe: Right, and so we've seen that play out- >> John: Little softball for you. >> Really for almost every format. It's a softball, but- >> It's day three. >> How are we addressing that? You know what, first and foremost, you got to do great storytelling, so, we have tools for that, but then presenting that story, and a great experience no matter what device you're on, that's going to be critical no matter how you're monetizing it, and so, you know, we have customers that go very ad heavy. We also have a subscription platform that can do that built into our infrastructure. >> 50 million plus registered users, correct? >> Yeah, it's unbelievable to scale. Really, Arc is a growth story, and so we went from serving the Washington Post needs, to over 2000 sites today, across 25 countries. >> Very- >> How do we get to that? How do we get that audience if we want to? Can we join that network? Is it a network of people? >> I love that question. >> Of people that are using Arc XP? >> Yeah. >> Actually, we recently launched a new effort around our community, so I think they actually had a meeting yesterday, and so that's one way to get involved, but as you said, everyone needs to have a site and tell great stories. >> Yeah. >> So, we see a wide appeal for our platform, and what's unique about ARC, is it's truly a SaaS model. This is delivered via SaaS, where we take care of all of the services, over a hundred Amazon services, behind the scenes- >> Wow. >> Built into Arc. We manage all of that for our customers, including the CDN. So, it's not as though as our customers have to be making sure the site is up, we've got teams to take care of that 24/7 >> Great value proposition and a lot of need for this, people doing their own media systems themselves. What's the secret sauce to your success? If you had to kind of look at the technology? I see serverless is a big part of it on the EDB stack. What's the, what's the secret sauce? >> I think the secret sauce comes from the roots that Arc has in the Washington Post >> You understand it. >> And some of the most challenging content production workflows anywhere in the world, and I've spent a lot of time, in many newsrooms. So, I think that knowledge, the urgency of what it takes to get a story out, the zero tolerance for the site going down. That DNA really enables our engineers to do great solutions. >> Talk about understanding your user. I mean that that's, and drinking the Kool-Aid, but in a totally amazing way. One of the other things that stuck out to me in doing my research is not only are you a service used, now, by 50 million subscribers, but beyond that, you pride yourself on being a turnkey solution. Folks can get Arc up and running quite quickly. Correct? >> For sure. So, one of the things we built into Arc XP is something called Themes, which has a bunch of pre-built blocks, that our customers don't have to end up with a custom codebase when they've developed a new experience platform. That's not a good solution, of every site be a custom codebase. We're a product with extensibility hooks. >> Savannah: Right. >> That really enables someone to get started very quickly, and that also includes bringing in content from other platforms into Arc, itself. So that journey of migrating a site is really smooth with our toolset. >> What's the history of the company? Is it, did it come from the Washington Post or was that it's original customer? What's the DNA of the firm? >> Yeah, so it was originally built by the Washington Post for the Washington Post. So, designed by digital storytellers, for storytelling. >> Savannah: And one of the largest media outlets out there. >> So, that's that "DNA", the "special sauce". >> Yeah, yeah. >> So that's where that connection is. >> That really is where it comes through. >> John: Awesome. Congratulations on- >> Now today, you know, those roots are still apparent, but we've been very responsive to other needs in the markets around commerce. There's a whole other set of DNA we've brought in, experts in understanding different systems for inventory management, so we can do a great experience on top of some of those legacy platforms. >> My final question, before we go to the challenge- >> Savannah: To the challenge. >> Is, what's next? What's on the roadmap as you look at the technology and the teams that you're managing? What's some of the next milestone or priorities for your business? >> So, it is really about growth and that's the story of Arc XP, which has driven our technology decisions. So, our choice to go serverless was driven by growth and need to make sure we had exceptional experience but most importantly that our engineers could be focused on product development and responding to what the market needed. So, that's why I'd say next year is about, it's enabling our engineers to keep up with the scaling business but still provide great value on the roadmap. >> And it's not like there's ever going to be a shortage of content or stories that need to be told. So I suspect there's a lot of resilience in what you're doing. >> And we hope to be inspired with new ways of telling stories. >> Yeah. >> So if you're in the Washington Post or other media outlets. >> John: Or theCUBE. >> Joe: Or theCUBE. >> Savannah: I know, I was just- >> There's just great formats out there. >> Best dev meeting, let's chat after, for sure. >> Exactly, that's what I've been thinking the whole time. I'm sure the wheels are turning over on this side- >> So great to have you on. >> In a lot of different ways. So, we have a new tradition here at re:Invent, where we are providing you with an opportunity for quite a sizzle reel, Instagram video, 30 second, thought leadership soundbite. What is your hot take, key theme or most important thing that you are thinking about since we're here at this year's show? >> I would say it's the energy that's building in the industry, getting back together, the collaboration, and how that's resulting in us using new technologies. You know, the conversation's no longer about shifting to the cloud. We all have huge infrastructure, the conversation's about observability, how do we know what's going in? How do we make sure we're getting the most value for our customers with those, that technology set. So, I think the energy around that is super exciting. I've always loved building products. So, next year think it's going to be a great year with that, putting together these new technologies. >> I think you nailed it. The energy really is the story and the collaboration. Joe, thank you so much for being here and sharing your story. Arc is lucky to have you and we'll close with one personal anecdote. Favorite place to sail? >> Favorite place to sail. So, I lived in the Caribbean for many years, as we were talking about earlier >> None of us are jealous up here at all. >> And so my favorite place to sail would be in the British Virgin Islands, which was closed during Covid but is now back open, so, if any you've had a chance to go to the BVI, make some time, hop on Catamaran, there's some great spots. >> Well, I think you just gave us a catalyst for our next vacation, maybe a team off-site. >> Bucket list item, of course. >> Yeah, yeah. >> Yeah, Let's bring everyone together. >> Here we go. I love it. Well Joe, thanks so much again for being on the show. We hope to have you back on theCUBE again sometime soon, and thank all of you for tuning in to this scintillating coverage that we have here, live from the AWS re:Invent show floor in Las Vegas, Nevada with John Furrier. I'm Savannah Peterson. This is theCUBE, the leader in high tech coverage. (upbeat music)

Published Date : Dec 1 2022

SUMMARY :

We are live from the show floor Is it, is it the community that's for the first time on theCUBE. Yeah, we are, and energy at the show this year. the thought leaders, the product development teams. and started licensing the software. You just mentioned the Washington Post. and the development cycle. One of the exciting things we did the digital experience. Do you work across verticals? Yeah, so we began with companies in that category. and so, solving their to get their story out today. offer the scale that What are some of the and the challenge we talk and having the infrastructure both into the conversation here. What is the story you're saying? What are some of the in the media space, right? It's a softball, but- and so, you know, we have the Washington Post needs, and so that's one way to get involved, services, behind the scenes- customers, including the CDN. What's the secret sauce to your success? And some of the most One of the other things So, one of the things we built into Arc XP and that also includes bringing in content for the Washington Post. Savannah: And one of the the "special sauce". John: Awesome. to other needs in the and that's the story of Arc XP, that need to be told. And we hope to be So if you're in the Washington Post chat after, for sure. I'm sure the wheels are that you are thinking about in the industry, getting back Arc is lucky to have you So, I lived in the in the British Virgin Islands, Well, I think you again for being on the show.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
SavannahPERSON

0.99+

Savannah PetersonPERSON

0.99+

JoePERSON

0.99+

JohnPERSON

0.99+

ChicagoLOCATION

0.99+

Joe CroneyPERSON

0.99+

DCLOCATION

0.99+

CaribbeanLOCATION

0.99+

British Virgin IslandsLOCATION

0.99+

John FurrierPERSON

0.99+

AWSORGANIZATION

0.99+

Associated PressORGANIZATION

0.99+

AmazonORGANIZATION

0.99+

yesterdayDATE

0.99+

two decadesQUANTITY

0.99+

next yearDATE

0.99+

Arc XPORGANIZATION

0.99+

50 million subscribersQUANTITY

0.99+

ArcORGANIZATION

0.99+

Las Vegas, NevadaLOCATION

0.99+

Arc XPTITLE

0.99+

five years agoDATE

0.99+

first timeQUANTITY

0.98+

25 countriesQUANTITY

0.98+

Kool-AidORGANIZATION

0.98+

OneQUANTITY

0.98+

ArcTITLE

0.98+

30 secondQUANTITY

0.98+

todayDATE

0.98+

over 2000 sitesQUANTITY

0.97+

first classQUANTITY

0.97+

over a hundredQUANTITY

0.97+

one channelQUANTITY

0.97+

bothQUANTITY

0.97+

under 10 yearsQUANTITY

0.97+

one wayQUANTITY

0.96+

earlier this yearDATE

0.95+

this yearDATE

0.95+

oneQUANTITY

0.94+

BVILOCATION

0.94+

firstQUANTITY

0.94+

day threeQUANTITY

0.91+

InstagramORGANIZATION

0.91+

CovidLOCATION

0.89+

ARCTITLE

0.84+

couple companiesQUANTITY

0.84+

a decade agoDATE

0.84+

Washington PostORGANIZATION

0.79+

50 million plus registeredQUANTITY

0.78+

ARCORGANIZATION

0.77+

Washington PostTITLE

0.76+

PostTITLE

0.76+

theCUBEORGANIZATION

0.75+

Washington,LOCATION

0.75+

Kickoff with Taylor Dolezal | Kubecon + Cloudnativecon Europe 2022


 

>> Announcer: "theCUBE" presents "Kubecon and Cloudnativecon Europe, 2022" brought to you by Red Hat, the Cloud Native Computing Foundation and its ecosystem partners. >> Welcome to Valencia, Spain and "Kubecon + Cloudnativecon Europe, 2022." I'm Keith Townsend, and we're continuing the conversations with amazing people doing amazing things. I think we've moved beyond a certain phase of the hype cycle when it comes to Kubernetes. And we're going to go a little bit in detail with that today, and on all the sessions, I have today with me, Taylor Dolezal. New head of CNCF Ecosystem. So, first off, what does that mean new head of? You're the head of CNCF Ecosystem? What is the CNCF Ecosystem? >> Yeah. Yeah. It's really the end user ecosystem. So, the CNCF is comprised of really three pillars. And there's the governing board, they oversee the budget and fun things, make sure everything's signed and proper. Then there's the Technical Oversight Committee, TOC. And they really help decide the technical direction of the organization through deliberation and talking about which projects get invited and accepted. Projects get donated, and the TOC votes on who's going to make it in, based on all this criteria. And then, lastly, is the end user ecosystem, that encompasses a whole bunch of different working groups, special interest groups. And that's been really interesting to kind of get a deeper sense into, as of late. So, there are groups like the developer experience group, and the user research group. And those have very specific focuses that kind of go across all industries. But what we've seen lately, is that there are really deep wants to create, whether it be financial services user group, and things like that, because end users are having trouble with going to all of the different meetings. If you're a company, a vendor member company that's selling authentication software, or something in networking, makes sense to have a SIG network, SIG off, and those kinds of things. But when it comes down to like Boeing that just joined, does that make sense for them to jump into all those meetings? Or does it make sense to have some other kind of thing that is representative of them, so that they can attend that one thing, it's specific to their industry? They can get that download and kind of come up to speed, or find the best practices as quickly as possible in a nice synthesized way. >> So, you're 10 weeks into this role. You're coming from a customer environment. So, talk to me a little bit about the customer side of it? When you're looking at something, it's odd to call CNCF massive. But it is, 7.1 million members, and the number of contributing projects, et cetera. Talk to me about the view from the outside versus the view now that you're inside? >> Yeah, so honestly, it's been fun to kind of... For me, it's really mirrored the open-source journey. I've gone to Kubecon before, gotten to enjoy all of the booths, and trying to understand what's going on, and then worked for HashiCorp before coming to the CNCF. And so, get that vendor member kind of experience working the booth itself. So, kind of getting deeper and deeper into the stack of the conference itself. And I keep saying, vendor member and end user members, the difference between those, is end users are not organizations that sell cloud native services. Those are the groups that are kind of more consuming, the Airbnbs, the Boeings, the Mercedes, these people that use these technologies and want to kind of give that feedback back to these projects. But yeah, very incredibly massive and just sprawling when it comes to working in all those contexts. >> So, I have so many questions around, like the differences between having you as an end user and in inter-operating with vendors and the CNCF itself. So, let's start from the end user lens. When you're an end user and you're out discovering open-source and cloud native products, what's that journey like? How do you go from saying, okay, I'm primarily focused on vendor solutions, to let me look at this cloud native stack? >> Yeah, so really with that, there's been, I think that a lot of people have started to work with me and ask for, "Can we have recommended architectures? Can we have blueprints for how to do these things?" When the CNCF doesn't want to take that position, we don't want to kind of be the king maker and be like, this is the only way forward. We want to be inclusive, we want to pull in these projects, and kind of give everyone the same boot strap and jump... I missing the word of it, just ability to kind of like springboard off of that. Create a nice base for everybody to get started with, and then, see what works out, learn from one another. I think that when it comes to Kubernetes, and Prometheus, and some other projects, being able to share best practices between those groups of what works best as well. So, within all of the separations of the CNCF, I think that's something I've found really fun, is kind of like seeing how the projects relate to those verticals and those groups as well. Is how you run a project, might actually have a really good play inside of an organization like, "I like that idea. Let's try that out with our team." >> So, like this idea of springboarding. You know, is when an entrepreneur says, "You know what? I'm going to quit my job and springboard off into doing something new." There's a lot of uncertainty, but for enterprise, that can be really scary. Like we're used to our big vendors, HashiCorp, VMware, Cisco kind of guiding us and telling us like, what's next? What is that experience like, springboarding off into something as massive as cloud native? >> So, I think it's really, it's a great question. So, I think that's why the CNCF works so well, is the fact that it's a safe place for all these companies to come together, even companies of competing products. you know, having that common vision of, we want to make production boring again, we don't want to have so much sprawl and have to take in so much knowledge at once. Can we kind of work together to create all these things to get rid of our adminis trivia or maintenance tasks? I think that when it comes to open-source in general, there's a fantastic book it's called "Working in Public," it's by Stripe Press. I recommend it all over the place. It's orange, so you'll recognize it. Yeah, it's easy to see. But it's really good 'cause it talks about the maintainer journey, and what things make it difficult. And so, I think that that's what the CNCF is really working hard to try to get rid of, is all this monotonous, all these monotonous things, filing issues, best practices. How do you adopt open-source within your organization? We have tips and tricks, and kind of playbooks in ways that you could accomplish that. So, that's what I find really useful for those kinds of situations. Then it becomes easier to adopt that within your organization. >> So, I asked Priyanka, CNCF executive director last night, a pretty tough question. And this is kind of in the meat of what you do. What happens when you? Let's pick on service mesh 'cause everyone likes to pick on service mesh. >> XXXX: Yeah. >> What happens when there's differences at that vendor level on the direction of a CIG or a project, or the ecosystem around service mesh? >> Yeah, so that's the fun part. Honestly, is 'cause people get to hash it out. And so, I think that's been the biggest thing for me finding out, was that there's more than one way to do thing. And so, I think it always comes down to use case. What are you trying to do? And then you get to solve after that. So, it really is, I know it depends, which is the worst answer. But I really do think that's the case, because if you have people that are using something within the automotive space, or in the financial services space, they're going to have completely different needs, wants, you know, some might need to run Coball or Fortran, others might not have to. So, even at that level, just down to what your tech stack looks like, audits, and those kinds of things, that can just really differ. So, I think it does come down to something more like that. >> So, the CNCF loosely has become kind of a standards body. And it's centered around the core project Kubernetes? >> Mm-hmm. >> So, what does it mean, when we're looking at larger segments such as service mesh or observability, et cetera, to be Kubernetes compliant? Where's the point, if any, that the CNCF steps in versus just letting everyone hash it out? Is it Kubernetes just need to be Kubernetes compliant and everything else is free for all? >> Honestly, in many cases, it's up to the communities themselves to decide that. So, the groups that are running OCI, the Open Container Interface, Open Storage Interface, all of those things that we've agreed on as ways to implement those technologies, I think that's where the CNCF, that's the line. That's where the CNCF gets up to. And then, it's like we help foster those communities and those conversations and asking, does this work for you? If not, let's talk about it, let's figure out why it might not. And then, really working closely with community to kind of help bring those things forward and create action items. >> So, it's all about putting the right people in the rooms and not necessarily playing referee, but to get people in the right room to have and facilitate the conversation? >> Absolutely. Absolutely. Like all of the booths behind us could have their own conferences, but we want to bring everybody together to have those conversations. And again, sprawling can be really wild at certain times, but it's good to have those cross understandings, or to hear from somebody that you're like, "Oh, my goodness, I didn't even think about that kind of context or use case." So, really inclusive conversation. >> So, organizations like Boeing, Adobe, Microsoft, from an end user perspective, it's sometimes difficult to get those organizations into these types of communities. How do you encourage them to participate in the conversation 'cause their voice is extremely important? >> Yeah, that I'd also say it really is the community. I really liked the Kubernetes documentary that was put out, working with some of the CNCF folks and core, and beginning Kubernetes contributors and maintainers. And it just kind of blew me away when they had said, you know, what we thought was success, was seeing Kubernetes in an Amazon Data Center. That's when we knew that this was going to take root. And you'd rarely hear that, is like, "When somebody that we typically compete with, its success is seeing it, seeing them use that." And so, I thought was really cool. >> You know, I like to use this technology for my community of skipping rope. You see the girls and boys jumping double Dutch rope. And you think, "I can do that. Like it's just jumping." But there's this hesitation to actually, how do you start? How do you get inside of it? The question is how do you become a member of the community? We've talked a lot about what happens when you're in the community. But how do you join the community? >> So, really, there's a whole bunch of ways that you can. Actually, the shirt that I'm wearing, I got from the 114 Release. So, this is just a fun example of that community. And just kind of how welcoming and inviting that they are. Really, I do think it's kind of like a job breaker. Almost you start at the outside, you start using these technologies, even more generally like, what is DevOps? What is production? How do I get to infrastructure, architecture, or software engineering? Once you start there, you start working your way in, you develop a stack, and then you start to see these tools, technologies, workflows. And then, after you've kind of gotten a good amount of time spent with it, you might really enjoy it like that, and then want to help contribute like, "I like this, but it would be great to have a function that did this. Or I want a feature that does that." At that point in time, you can either take a look at the source code on GitHub, or wherever it's hosted, and then start to kind of come up with that, some ideas to contribute back to that. And then, beyond that, you can actually say, "No, I kind of want to have these conversations with people." Join in those special interest groups, and those meetings to kind of talk about things. And then, after a while, you can kind of find yourself in a contributor role, and then a maintainer role. After that, if you really like the project, and want to kind of work with community on that front. So, I think you had asked before, like Microsoft, Adobe and these others. Really it's about steering the projects. It's these communities want these things, and then, these companies say, "Okay, this is great. Let's join in the conversation with the community." And together again, inclusivity, and bringing everybody to the table to have that discussion and push things forward. >> So, Taylor, closing message. What would you want people watching this show to get when they think about ecosystem and CNCF? >> So, ecosystem it's a big place, come on in. Yeah, (laughs) the water's just fine. I really want people to take away the fact that... I think really when it comes down to, it really is the community, it's you. We are the end user ecosystem. We're the people that build the tools, and we need help. No matter how big or small, when you come in and join the community, you don't have to rewrite the Kubernetes scheduler. You can help make documentation that much more easy to understand, and in doing so, helping thousands of people, If I'm going through the instructions or reading a paragraph, doesn't make sense, that has such a profound impact. And I think a lot of people miss that. It's like, even just changing punctuation can have such a giant difference. >> Yeah, I think people sometimes forget that community, especially community-run projects, they need product managers. They need people that will help with communications, people that will help with messaging, websites updating. Just reachability, anywhere from developing code to developing documentation, there's ways to jump in and help the community. From Valencia, Spain, I'm Keith Townsend, and you're watching "theCUBE," the leader in high tech coverage. (bright upbeat music)

Published Date : May 20 2022

SUMMARY :

brought to you by Red Hat, and on all the sessions, and the user research group. and the number of contributing Those are the groups that So, let's start from the end user lens. and kind of give everyone the I'm going to quit my job and have to take in so the meat of what you do. Yeah, so that's the fun part. So, the CNCF loosely has So, the groups that are running OCI, Like all of the booths behind us participate in the conversation I really liked the Kubernetes become a member of the community? and those meetings to What would you want people it really is the community, it's you. and help the community.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
PriyankaPERSON

0.99+

BoeingORGANIZATION

0.99+

AdobeORGANIZATION

0.99+

MicrosoftORGANIZATION

0.99+

Keith TownsendPERSON

0.99+

CiscoORGANIZATION

0.99+

Cloud Native Computing FoundationORGANIZATION

0.99+

10 weeksQUANTITY

0.99+

Taylor DolezalPERSON

0.99+

TaylorPERSON

0.99+

TOCORGANIZATION

0.99+

Stripe PressORGANIZATION

0.99+

Red HatORGANIZATION

0.99+

CNCFORGANIZATION

0.99+

MercedesORGANIZATION

0.99+

Technical Oversight CommitteeORGANIZATION

0.99+

BoeingsORGANIZATION

0.99+

PrometheusTITLE

0.99+

CoballORGANIZATION

0.99+

Valencia, SpainLOCATION

0.99+

todayDATE

0.99+

7.1 million membersQUANTITY

0.99+

HashiCorpORGANIZATION

0.98+

KubeconORGANIZATION

0.98+

AirbnbsORGANIZATION

0.98+

VMwareORGANIZATION

0.98+

last nightDATE

0.97+

GitHubORGANIZATION

0.97+

FortranORGANIZATION

0.97+

firstQUANTITY

0.96+

KubernetesTITLE

0.95+

Working in PublicTITLE

0.93+

Amazon Data CenterORGANIZATION

0.92+

DutchOTHER

0.92+

thousands of peopleQUANTITY

0.91+

theCUBETITLE

0.91+

more than one wayQUANTITY

0.9+

CloudnativeconORGANIZATION

0.89+

theCUBEORGANIZATION

0.86+

KubernetesORGANIZATION

0.84+

DevOpsTITLE

0.84+

CNCF EcosystemORGANIZATION

0.83+

one thingQUANTITY

0.83+

three pillarsQUANTITY

0.82+

EuropeLOCATION

0.79+

Open Container InterfaceOTHER

0.77+

doubleQUANTITY

0.76+

OCIOTHER

0.73+

Cloudnativecon EuropeORGANIZATION

0.69+

Open Storage InterfaceOTHER

0.62+

2022DATE

0.58+

CIGORGANIZATION

0.53+

2022TITLE

0.46+

114 ReleaseORGANIZATION

0.38+

Cecilia Aragon, University of Washington | WiDS Worldwide Conference 2022


 

>>Hey, everyone. Welcome to the cubes coverage of women in data science, 2022. I'm Lisa Martin. And I'm here with one of the key featured keynotes for this year is with events. So the Aragon, the professor and department of human centered design and engineering at the university of Washington Cecilia, it's a pleasure to have you on the cube. >>Thank you so much, Lisa Lisa, it's a pleasure to be here as well. >>You got an amazing background that I want to share with the audience. You are a professor, you are a data scientist, an aerobatic pilot, and an author with expertise in human centered, data science, visual analytics, aviation safety, and analysis of extremely large and complex data sets. That's quite the background. >>Well, thank you so much. It's it's all very interesting and fun. So, >>And as a professor, you study how people make sense of vast data sets, including a combination of computer science and art, which I love. And as an author, you write about interesting things. You write about how to overcome fear, which is something that everybody can benefit from and how to expand your life until it becomes amazing. I need to take a page out of your book. You were also honored by president Obama a few years back. My goodness. >>Thank you so much. Yes. I I've had quite a journey to come here, but I feel really fortunate to be here today. >>Talk about that journey. I'd love to understand if you were always interested in stem, if it was something that you got into later, I know that you are the co-founder of Latinas in computing, a passionate advocate for girls and women in stem. Were you always interested in stem or was it something that you got into in a kind of a non-linear path? >>I was always interested in it when I was a young girl. I grew up in a small Midwestern town and my parents are both immigrants and I was one of the few Latinas in a mostly white community. And I was, um, I loved math, but I also wanted to be an astronaut. And I remember I, when we were asked, I think it was in second grade. What would you like to be when you grow up? I said, oh, I want to be an astronaut. And my teacher said, oh, you can't do that. You're a girl pick something else. And um, so I picked math and she was like, okay. >>Um, so I always wanted to, well, maybe it would be better to say I never really quite lost my love of being up in the air and potentially space. But, um, but I ended up working in math and science and, um, I, I loved it because one of the great advantages of math is that it's kind of like a magic trick for young people, especially if you're a girl or if you are from an underrepresented group, because if you get the answers right on a math test, no one can mark you wrong. It doesn't matter what the color of your skin is or what your gender is. Math is powerful that way. And I will say there's nothing like standing in a room in front of a room of people who think little of you and you silence them with your love with numbers. >>I love that. I never thought about math as power before, but it clearly is. But also, you know, and, and I wish we had more time because I would love to get into how you overcame that fear. And you write books about that, but being told you can't be an astronaut. You're a girl and maybe laughing at you because you liked Matt. How did you overcome that? And so nevermind I'm doing it anyway. >>Well, that's a, it's a, okay. The short answer is I had incredible imposter syndrome. I didn't believe that I was smart enough to get a PhD in math and computer science. But what enabled me to do that was becoming a pilot and I B I learned how to fly small airplanes. I learned how to fly them upside down and pointing straight at the ground. And I know this might sound kind of extreme. So this is not what I recommend to everybody. But if you are brought up in a way where everybody thinks little of you, one of the best things you can possibly do is take on a challenge. That's scary. I was afraid of everything, but by learning to fly and especially learning to fly loops and rolls, it gave me confidence to do everything else because I thought I appointed the airplane at the ground at 250 miles an hour and waited, why am I afraid to get a PhD in computer science? >>Wow. How empowering is that? >>Yeah, it really was. So that's really how I overcame the fear. And I will say that, you know, I encountered situations getting my PhD in computer science where I didn't believe that I was good enough to finish the degree. I didn't believe that I was smart enough. And what I've learned later on is that was just my own emotional, you know, residue from my childhood and from people telling me that they, you know, that they, that I couldn't achieve >>As I look what, look what you've achieved so far. It's amazing. And we're going to be talking about some of the books that you've written, but I want to get into data science and AI and get your thoughts on this. Why is it necessary to think about human issues and data science >>And what are your thoughts there? So there's been a lot of work in data science recently looking at societal impacts. And if you just address data science as a purely technical field, and you don't think about unintended consequences, you can end up with tremendous injustices and societal harms and harms to individuals. And I think any of us who has dealt with an inflexible algorithm, even if you just call up, you know, customer service and you get told, press five for this press four for that. And you say, well, I don't fit into any of those categories, you know, or have the system hang up on you after an hour. I think you'll understand that any type of algorithmic approach, especially on very large data sets has the risk of impacting people, particularly from low income or marginalized groups, but really any of us can be impacted in a negative way. >>And so, as a developer of algorithms that work over very large data sets, I've always found it really important to consider the humans on the other end of the algorithm. And that's why I believe that all data science is truly human centered or should be human centered, should be human centered and also involves both technical issues as well as social issues. Absolutely correct. So one example is that, um, many of us who started working in data science, including I have to admit me when I started out assume that data is unbiased. It's scrubbed of human influence. It is pure in some ways, however, that's really not true as I've started working with datasets. And this is generally known in the field that data sets are touched by humans everywhere. As a matter of fact, in our, in the recent book that we're, that we're coming out with human centered data science, we talk about five important points where humans touch data, no matter how scrubbed of human influence it's support it's supposed to be. >>Um, so the first one is discovery. So when a human encounters, a data set and starts to use it, it's a human decision. And then there's capture, which is the process of searching for a data set. So any data that has to be selected and chosen by an individual, um, then once that data set is brought in there's curation, a human will have to select various data sets. They'll have to decide what is, what is the proper set to use. And they'll be making judgements on this the time. And perhaps one of the most important ways the data is changed and touched by humans is what we call the design of data. And what that means is whenever you bring in a data set, you have to categorize it. No, for example, let's suppose you are, um, a geologist and you are classifying soil data. >>Well, you don't just take whatever the description of the soil data is. You actually may put it into a previously established taxonomy and you're making human judgments on that. So even though you think, oh, geology data, that's just rocks. You know, that's soil. It has nothing to do with people, but it really does. Um, and finally, uh, people will label the data that they have. And this is especially critical when humans are making subjective judgments, such as what race is the person in this dataset. And they may judge it based on looking at the individual skin color. They may try to apply an algorithm to it, but you know what? We all have very different skin colors, categorizing us into race boxes, really diminishes us and makes us less than we truly are. So it's very important to realize that humans touch the data. We interpret the data. It is not scrubbed of bias. And when we make algorithmic decisions, even the very fact of having an algorithm that makes a judgment say on whether a prisoner's likely to offend again, the judge just by having an algorithm, even if the algorithm makes a recommended statement, they are impacted by that algorithms recommendation. And that has obviously an impact on that human's life. So we consider all of this. >>So you just get given five solid reasons why data science and AI are inevitably human centric should be, but in the past, what's led to the separation between data science and humans. >>Well, I think a lot of it simply has to do with incorrect mental models. So many of us grew up thinking that, oh, humans have biases, but computers don't. And so if we just take decision-making out of people's hands and put it into the hands of an algorithm, we will be having less biased results. However, recent work in the field of data science and artificial intelligence has shown that that's simply not true that algorithmic algorithms reinforce human biases. They amplify them. So algorithmic biases can be much worse than human biases and can greater impact. >>So how do we pull ethics into all of this data science and AI and that ethical component, which seems to be that it needs to be foundational. >>It absolutely has to be foundational. And this is why we believe. And what we teach at the university of Washington in our data science courses is that ethical and human centered approaches and ideas have to be brought in at the very beginning of the algorithm. It's not something you slap on at the end or say, well, I'll wait for the ethicists to weigh in on this. Now we are all human. We can all make human decisions. We can all think about the unintended consequences of our algorithms as we develop them. And we should do that at the very beginning. And all algorithm designers really need to spend some time thinking about the impact that their algorithm may have. >>Right. Do you, do you find that people are still in need of convincing of that or is it generally moving in that direction of understanding? We need to bring ethics in from the beginning, >>It's moving in that direction, but there are still people who haven't modified their mental models yet. So we're working on it. And we hope that with the publication of our book, that it will be used as a supplemental textbook in many data science courses that are focused exclusively on the algorithms and that they can open up the idea that considering the human centered approaches at the beginning of learning about algorithms and data science and the mathematical and statistical techniques, that the next generation of data scientists and artificial intelligence developers will be able to mitigate some of the potentially harmful effects. And we're very excited about this. This is why I'm a professor, because I want to teach the next generation of data scientists and artificial intelligence experts, how to make sure that their work really achieves what they intended it to, which is to make the world a better place, not a worse place, but to enable humans to do better and to mitigate biases and really to lead us into this century in a positive way. >>So the book, human centered data science, you can see it there over Sicily, his right shoulder. When does this come out and how can folks get a copy of it? >>So it came out March 1st and it's available in bookstores everywhere. It was published by MIT press, and you can go online or you can go to your local independent bookstore, or you can order it from your university bookstore as well. >>Excellent. Got to, got to get a copy of, get my hands on that. Got cut and get a copy and dig into that. Cause it sounds so interesting, but also so thoughtful and, um, clear in the way that you described that. And also all the opportunities that, that AI data science and humans are gonna unlock for the world and humans and jobs and, and great things like that. So I'm sure there's lots of great information there. Last question I mentioned, you are keynoting at this year's conference. Talk to me about like the top three takeaways that the audience is going to get from your keynote. >>So I'm very excited to have been invited to wins this year, which of course is a wonderful conference to support women in data science. And I've been a big fan of the conference since it was first developed here, uh, here at Stanford. Um, the three, the three top takeaways I would say is to really consider the data. Science can be rigorous and mathematical and human centered and ethical. It's not a trade-off, it's both at the same time. And that's really the, the number one that, that I'm hoping to keynote will bring to, to the entire audience. And secondly, I hope that it will encourage women or people who've been told that maybe you're not a science person or this isn't for you, or you're not good at math. I hope it will encourage them to disbelieve those views. And to realize that if you, as a member of any type of unread, underrepresented group have ever felt, oh, I'm not good enough for this. >>I'm not smart enough. It's not for me that you will reconsider because I firmly believe that everyone can be good at math. And it's a matter of having the information presented to you in a way that honors your, the background you had. So when I started out my, my high school didn't have AP classes and I needed to learn in a somewhat different way than other people around me. And it's really, it's really something. That's what I tell young people today is if you are struggling in a class, don't think it's because you're not good enough. It might just be that the teacher is not presenting it in a way that is best for someone with your particular background. So it doesn't mean they're a bad teacher. It doesn't mean you're unintelligent. It just means the, maybe you need to find someone else that can explain it to you in a simple and clear way, or maybe you need to get some scaffolding that is Tate, learn extra, take extra classes that will help you. Not necessarily remedial classes. I believe very strongly as a teacher in giving students very challenging classes, but then giving them the scaffolding so that they can learn that difficult material. And I have longer stories on that, but I think I've already talked a bit too long. >>I love that. The scaffolding, I th I think the, the one, one of the high level takeaways that we're all going to get from your keynote is inspiration. Thank you so much for sharing your path to stem, how you got here, why humans, data science and AI are, have to be foundationally human centered, looking forward to the keynote. And again, Cecilia, Aragon. Thank you so much for spending time with me today. >>Thank you so much, Lisa. It's been a pleasure, >>Likewise versus silly Aragon. I'm Lisa Martin. You're watching the cubes coverage of women in data science, 2022.

Published Date : Feb 1 2022

SUMMARY :

of Washington Cecilia, it's a pleasure to have you on the cube. You are a professor, you are a data scientist, Well, thank you so much. And as a professor, you study how people make sense of vast data sets, including a combination of computer Thank you so much. if it was something that you got into later, I know that you are the co-founder of Latinas in computing, And my teacher said, oh, you can't do that. And I will say there's nothing like standing in And you write books about that, but being told you can't be an astronaut. And I know this might sound kind of extreme. And I will say that, you know, I encountered situations And we're going to be talking about some of the books that you've written, but I want to get into data science and AI And you say, well, I don't fit into any of those categories, you know, And so, as a developer of algorithms that work over very large data sets, And what that means is whenever you bring in a And that has obviously an impact on that human's life. So you just get given five solid reasons why data science and AI Well, I think a lot of it simply has to do with incorrect So how do we pull ethics into all of this data science and AI and that ethical And all algorithm designers really need to spend some time thinking about the is it generally moving in that direction of understanding? that considering the human centered approaches at the beginning So the book, human centered data science, you can see it there over Sicily, his right shoulder. or you can go to your local independent bookstore, or you can order it from your university takeaways that the audience is going to get from your keynote. And I've been a big fan of the conference since it was first developed here, the information presented to you in a way that honors your, to stem, how you got here, why humans, data science and AI women in data science, 2022.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
CeciliaPERSON

0.99+

Lisa MartinPERSON

0.99+

AragonPERSON

0.99+

March 1stDATE

0.99+

LisaPERSON

0.99+

2022DATE

0.99+

threeQUANTITY

0.99+

Lisa LisaPERSON

0.99+

presidentPERSON

0.99+

Cecilia AragonPERSON

0.99+

SicilyLOCATION

0.99+

MattPERSON

0.99+

bothQUANTITY

0.99+

five important pointsQUANTITY

0.99+

firstQUANTITY

0.99+

todayDATE

0.98+

250 miles an hourQUANTITY

0.98+

oneQUANTITY

0.97+

MIT pressORGANIZATION

0.97+

second gradeQUANTITY

0.97+

five solid reasonsQUANTITY

0.97+

one exampleQUANTITY

0.97+

an hourQUANTITY

0.97+

three top takeawaysQUANTITY

0.97+

fourQUANTITY

0.96+

fiveQUANTITY

0.96+

first oneQUANTITY

0.95+

this yearDATE

0.94+

University of WashingtonORGANIZATION

0.94+

this yearDATE

0.94+

MidwesternLOCATION

0.93+

three takeawaysQUANTITY

0.88+

WiDS Worldwide Conference 2022EVENT

0.87+

few years backDATE

0.8+

university of Washington CeciliaORGANIZATION

0.77+

StanfordLOCATION

0.76+

university of WashingtonORGANIZATION

0.75+

sillyPERSON

0.74+

ObamaPERSON

0.74+

TatePERSON

0.71+

AragonORGANIZATION

0.69+

topQUANTITY

0.6+

LatinasPERSON

0.57+

LatinasOTHER

0.57+

Andy Jassy Becoming the new CEO of Amazon: theCUBE Analysis


 

>> Narrator: From theCUBE studios in Palo Alto in Boston, connecting with thought leaders all around the world. This is a CUBE conversation. >> As you know by now, Jeff Bezos, CEO of Amazon, is stepping aside from his CEO role and AWS CEO, Andy Jassy, is being promoted to head all of Amazon. Bezos, of course, is going to remain executive chairman. Now, 15 years ago, next month, Amazon launched it's simple storage service, which was the first modern cloud offering. And the man who wrote the business plan for AWS, was Andy Jassy, and he's navigated the meteoric rise and disruption that has seen AWS grow into a $45 billion company that draws off the vast majority of Amazon's operating profits. No one in the media has covered Jassy more intimately and closely than John Furrier, the founder of SiliconANGLE. And John joins us today to help us understand on theCUBE this move and what we can expect from Jassy in his new role, and importantly what it means for AWS. John, thanks for taking the time to speak with us. >> Hey, great day. Great to see you as always, we've done a lot of interviews together over the years and we're on our 11th year with theCUBE and SiliconANGLE. But I got to be excited too, that we're simulcasters on Clubhouse, which is kind of cool. Love Clubhouse but not since the, in December. It's awesome. It's like Cube radio. It's like, so this is a Cube talk. So we opened up a Clubhouse room while we're filming this. We'll do more live hits in studio and syndicate the Clubhouse and then take questions after. This is a huge digital transformation moment. I'm part of the digital transformation club on Clubhouse which has almost 5,000 followers at the moment and also has like 500 members. So if you're not on Clubhouse, yet, if you have an iPhone go check it out and join the digital transformation club. Android users you'll have to wait until that app is done but it's really a great club. And Jeremiah Owyang is also doing a lot of stuff on digital transformation. >> Or you can just buy an iPhone and get in. >> Yeah, that's what people are doing. I can see all the influences are on there but to me, the digital transformation, it's always been kind of a cliche, the consumerization of IT, information technology. This has been the boring world of the enterprise over the past, 20 years ago. Enterprise right now is super hot because there's no distinction between enterprise and society. And that's clearly the, because of the rise of cloud computing and the rise of Amazon Web Services which was a side project at AWS, at Amazon that Andy Jassy did. And it wasn't really pleasant at the beginning. It was failed. It failed a lot and it wasn't as successful as people thought in the early days. And I have a lot of stories with Andy that he told me a lot of the inside baseball and we'll share that here today. But we started covering Amazon since the beginning. I was as an entrepreneur. I used it when it came out and a huge fan of them as a company because they just got a superior product and they have always had been but it was very misunderstood from the beginning. And now everyone's calling it the most important thing. And Andy now is becoming Andy Jassy, the most important executive in the world. >> So let's get it to the, I mean, look at, you said to me over holidays, you thought this might have something like this could happen. And you said, Jassy is probably in line to get this. So, tell us, what can you tell us about Jassy? Why is he qualified for this job? What do you think he brings to the table? >> Well, the thing that I know about Amazon everyone's been following the Amazon news is, Jeff Bezos has a lot of personal turmoil. They had his marriage fail. They had some issues with the smear campaigns and all this stuff going on, the run-ins with Donald Trump, he bought the Washington post. He's got a lot of other endeavors outside of Amazon cause he's the second richest man in the world competing with Elon Musk at Space X versus Blue Origin. So the guy's a billionaire. So Amazon is his baby and he's been running it as best he could. He's got an executive team committee they called the S team. He's been grooming people in the company and that's just been his mode. And the rise of AWS and the business performance that we've been documenting on SiliconANGLE and theCUBE, it's just been absolutely changing the game on Amazon as a company. So clearly Amazon Web Services become a driving force of the new Amazon that's emerging. And obviously they've got all their retail business and they got the gaming challenges and they got the studios and the other diversified stuff. So Jassy is just, he's just one of those guys. He's just been an Amazonian from day one. He came out of Harvard business school, drove across the country, very similar story to Jeff Bezos. He did that in 1997 and him and Jeff had been collaborating and Jeff tapped him to be his shadow, they call it, which is basically technical assistance and an heir apparent and groomed him. And then that's how it is. Jassy is not a climber as they call it in corporate America. He's not a person who is looking for a political gain. He's not a territory taker, but he's a micromanager. He loves details and he likes to create customer value. And that's his focus. So he's not a grandstander. In fact, he's been very low profile. Early days when we started meeting with him, he wouldn't meet with press regularly because they weren't writing the right stories. And everyone is, he didn't know he was misunderstood. So that's classic Amazon. >> So, he gave us the time, I think it was 2014 or 15 and he told us a story back then, John, you might want to share it as to how AWS got started. Why, what was the main spring Amazon's tech wasn't working that great? And Bezos said to Jassy, going to go figure out why and maybe explain how AWS was born. >> Yeah, we had, in fact, we were the first ones to get access to do his first public profile. If you go to the Google and search Andy Jassy, the trillion dollar baby, we had a post, we put out the story of AWS, Andy Jassy's trillion dollar baby. This was in early, this was January 2015, six years ago. And, we back then, we posited that this would be a trillion dollar total addressable market. Okay, people thought we were crazy but we wrote a story and he gave us a very intimate access. We did a full drill down on him and the person, the story of Amazon and that laid out essentially the beginning of the rise of AWS and Andy Jassy. So that's a good story to check out but really the key here is, is that he's always been relentless and competitive on creating value in what they call raising the bar outside Amazon. That's a term that they use. They also have another leadership principle called working backwards, which is like, go to the customer and work backwards from the customer in a very Steve Job's kind of way. And that's been kind of Jobs mentality as well at Apple that made them successful work backwards from the customer and make things easier. And that was Apple. Amazon, their philosophy was work backwards from the customer and Jassy specifically would say it many times and eliminate the undifferentiated heavy lifting. That was a key principle of what they were doing. So that was a key thesis of their entire business model. And that's the Amazonian way. Faster, cheaper, ship it faster, make it less expensive and higher value. While when you apply the Amazon shipping concept to cloud computing, it was completely disrupted. They were shipping code and services faster and that became their innovation strategy. More announcements every year, they out announced their competition by huge margin. They introduced new services faster and they're less expensive some say, but in the aggregate, they make more money but that's kind of a key thing. >> Well, when you, I was been listening to the TV today and there was a debate on whether or not, this support tends that they'll actually split the company into two. To me, I think it's just the opposite. I think it's less likely. I mean, if you think about Amazon getting into grocery or healthcare, eventually financial services or other industries and the IOT opportunity to me, what they do, John, is they bring in together the cloud, data and AI and they go attack these new industries. I would think Jassy of all people would want to keep this thing together now whether or not the government allows them to do that. But what are your thoughts? I mean, you've asked Andy this before in your personal interviews about splitting the company. What are your thoughts? >> Well, Jon Fortt at CNBC always asked the same question every year. It's almost like the standard question. I kind of laugh and I ask it now too because I liked Jon Fortt. I think he's an awesome dude. And I'll, it's just a tongue in cheek, Jassy. He won't answer the question. Amazon, Bezos and Jassy have one thing in common. They're really good at not answering questions. So if you ask the same question. They'll just say, nothing's ever, never say never, that's his classic answer to everything. Never say never. And he's always said that to you. (chuckles) Some say, he's, flip-flopped on things but he's really customer driven. For example, he said at one point, no one should ever build a data center. Okay, that was a principle. And then they come out and they have now a hybrid strategy. And I called them out on that and said, hey, what, are you flip-flopping? You said at some point, no one should have a data center. He's like, well, we looked at it differently and what we meant was is that, it should all be cloud native. Okay. So that's kind of revision, but he's cool with that. He says, hey, we'll revise based on what customers are doing. VMware working with Amazon that no one ever thought that would happen. Okay. So, VMware has some techies, Raghu, for instance, over there, super top notch. He worked with Jassy, directly in his team Sanjay Poonen when they went to business school together, they cut a deal. And now Amazon essentially saved VMware, in my opinion. And Pat Gelsinger drove that deal. Now, Pat Gelsinger, CEO, Intel, and Pat told me that directly in candid conversation off theCUBE, he said, hey, we have to make a decision either we're going to be in cloud or we're not going to be in cloud, we will partner. And I'll see, he was Intel. He understood the Intel inside mentality. So that's good for VMware. So Jassy does these kinds of deals. He's not afraid he's got a good stomach for business and a relentless competitor. >> So, how do you think as you mentioned Jassy is a micromanager. He gets deep into the technology. Anybody who's seen his two hour, three hour keynotes. No, he has a really fine grasp of the technology across the entire stack. How do you think John, he will approach things like antitrust, the big tech lash of the unionization of the workforce at Amazon? How do you think Jassy will approach that? >> Well, I think one of the things that emerges Jassy, first of all, he's a huge sports fan. And many people don't know that but he's also progressive person. He's very progressive politically. He's been on the record and off the record saying things like, obviously, literacy has been big on, he's been on basically unrepresented minorities, pushing for that, and certainly cloud computing in tech, women in tech, he's been a big proponent. He's been a big supporter of Teresa Carlson. Who's been rising star at Amazon. People don't know who Teresa Carlson is and they should check out her. She's become one of the biggest leaders inside Amazon she's turned around public sector from the beginning. She ran that business, she's a global star. He's been a great leader and he's been getting, forget he's a micromanager, he's on top of the details. I mean, the word is, and nothing gets approved without Andy, Andy seeing it. But he's been progressive. He's been an Amazon original as they call it internally. He's progressive, he's got the business acumen but he's perfect for this pragmatic conversation that needs to happen. And again, because he's so technically strong having a CEO that's that proficient is going to give Amazon an advantage when they have to go in and change how DC works, for instance, or how the government geopolitical landscape works, because Amazon is now a global company with regions all over the place. So, I think he's pragmatic, he's open to listening and changing. I think that's a huge quality >> Well, when you think of this, just to set the context here for those who may not know, I mean, Amazon started as I said back in 2006 in March with simple storage service that later that year they announced EC2 which is their compute platform. And that was the majority of their business, is still a very large portion of their business but Amazon, our estimates are that in 2020, Amazon did 45 billion, 45.4 billion in revenue. That's actually an Amazon reported number. And just to give you a context, Azure about 26 billion GCP, Google about 6 billion. So you're talking about an industry that Amazon created. That's now $78 billion and Amazon at 45 billion. John they're growing at 30% annually. So it's just a massive growth engine. And then another story Jassy told us, is they, he and Jeff and the team talked early on about whether or not they should just sort of do an experiment, do a little POC, dip their toe in and they decided to go for it. Let's go big or go home as Michael Dell has said to us many times, I mean, pretty astounding. >> Yeah. One of the things about Jassy that people should know about, I think there's some compelling relative to the newest ascension to the CEO of Amazon, is that he's not afraid to do new things. For instance, I'll give you an example. The Amazon Web Services re-invent their annual conference grew to being thousands and thousands of people. And they would have a traditional after party. They called a replay, they'd have a band like every tech conference and their conference became so big that essentially, it was like setting up a live concert. So they were spending millions of dollars to set up basically a one night concert and they'd bring in great, great artists. So he said, hey, what's been all this cash? Why don't we just have a festival? So they did a thing called Intersect. They got LA involved from creatives and they basically built a weekend festival in the back end of re-invent. This was when real life was, before COVID and they turned into an opportunity because that's the way they think. They like to look at the resources, hey, we're already all in on this, why don't we just keep it for the weekend and charge some tickets and have a good time. He's not afraid to take chances on the product side. He'll go in and take a chance on a new market. That comes from directly from Bezos. They try stuff. They don't mind failing but they put a tight leash on measurement. They work backwards from the customer and they are not afraid to take chances. So, that's going to board well for him as he tries to figure out how Amazon navigates the contention on the political side when they get challenged for their dominance. And I think he's going to have to apply that pragmatic experimentation to new business models. >> So John I want you to take on AWS. I mean, despite the large numbers, I talked about 30% growth, Azure is growing at over 50% a year, GCP at 83%. So despite the large numbers and big growth the growth rates are slowing. Everybody knows that, we've reported it extensively. So the incoming CEO of Amazon Web Services has a TAM expansion challenge. And at some point they've got to decide, okay, how do we keep this growth engine? So, do you have any thoughts as to who might be the next CEO and what are some of their challenges as you see it? >> Well, Amazon is a real product centric company. So it's going to be very interesting to see who they go with here. Obviously they've been grooming a lot of people. There's been some turnover. You had some really strong executives recently leave, Jeff Wilkes, who was the CEO of the retail business. He retired a couple of months ago, formerly announced I think recently, he was probably in line. You had Mike Clayville, is now the chief revenue officer of Stripe. He ran all commercial business, Teresa Carlson stepped up to his role as well as running public sector. Again, she got more power. You have Matt Garman who ran the EC2 business, Stanford grad, great guy, super strong on the product side. He's now running all commercial sales and marketing. And he's also on the, was on Bezos' S team, that's the executive kind of team. Peter DeSantis is also on that S team. He runs all infrastructure. He took over for James Hamilton, who was the genius behind all the data center work that they've done and all the chip design stuff that they've innovated on. So there's so much technical innovation going on. I think you still going to see a leadership probably come from, I would say Matt Garman, in my opinion is the lead dog at this point, he's the lead horse. You could have an outside person come in depending upon how, who might be available. And that would probably come from an Andy Jassy network because he's a real fierce competitor but he's also a loyalist and he likes trust. So if someone comes in from the outside, it's going to be someone maybe he trusts. And then the other wildcards are like Teresa Carlson. Like I said, she is a great woman in tech who's done amazing work. I've profiled her many times. We've interviewed her many times. She took that public sector business with Amazon and changed the game completely. Outside the Jedi contract, she was in competitive for, had the big Trump showdown with the Jedi, with the department of defense. Had the CIA cloud. Amazon set the standard on public sector and that's directly the result of Teresa Carlson. But she's in the field, she's not a product person, she's kind of running that group. So Amazon has that product field kind of structure. So we'll see how they handle that. But those are the top three I think are going to be in line. >> So the obvious question that people always ask and it is a big change like this is, okay, in this case, what is Jassy going to bring in? And what's going to change? Maybe the flip side question is somewhat more interesting. What's not going to change in your view? Jassy has been there since nearly the beginning. What are some of the fundamental tenets that he's, that are fossilized, that won't change, do you think? >> I think he's, I think what's not going to change is Amazon, is going to continue to grow and develop their platform business and enable more SaaS players. That's a little bit different than what Microsoft's doing. They're more SaaS oriented, Office 365 is becoming their biggest application in terms of revenue on Microsoft side. So Amazon is going to still have to compete and enable more ecosystem partners. I think what's not going to change is that Bezos is still going to be in charge because executive chairman is just a code word for "not an active CEO." So in the corporate governance world when you have an executive chairman, that's essentially the person still in charge. And so he'll be in charge, will still be the boss of Andy Jassy and Jassy will be running all of Amazon. So I think that's going to be a little bit the same, but Jassy is going to be more in charge. I think you'll see a team change over, whether you're going to see some new management come in, Andy's management team will expand, I think Amazon will stay the same, Amazon Web Services. >> So John, last night, I was just making some notes about notable transitions in the history of the tech business, Gerstner to Palmisano, Gates to Ballmer, and then Ballmer to Nadella. One that you were close to, David Packard to John Young and then John Young to Lew Platt at the old company. Ellison to Safra and Mark, Jobs to Cook. We talked about Larry Page to Sundar Pichai. So how do you see this? And you've talked to, I remember when you interviewed John Chambers, he said, there is no rite of passage, East coast mini-computer companies, Edson de Castro, Ken Olsen, An Wang. These were executives who wouldn't let go. So it's of interesting to juxtapose that with the modern day executive. How do you see this fitting in to some of those epic transitions that I just mentioned? >> I think a lot of people are surprised at Jeff Bezos', even stepping down. I think he's just been such the face of Amazon. I think some of the poll numbers that people are doing on Twitter, people don't think it's going to make a big difference because he's kind of been that, leader hand on the wheel, but it's been its own ship now, kind of. And so depending on who's at the helm, it will be different. I think the Amazon choice of Andy wasn't obvious. And I think a lot of people were asking the question who was Andy Jassy and that's why we're doing this. And we're going to be doing more features on the Andy Jassy. We got a tons, tons of content that we've we've had shipped, original content with them. We'll share more of those key soundbites and who he is. I think a lot of people scratching their head like, why Andy Jassy? It's not obvious to the outsiders who don't know cloud computing. If you're in the competing business, in the digital transformation side, everyone knows about Amazon Web Services. Has been the most successful company, in my opinion, since I could remember at many levels just the way they've completely dominated the business and how they change others to be dominant. So, I mean, they've made Microsoft change, it made Google change and even then he's a leader that accepts conversations. Other companies, their CEOs hide behind their PR wall and they don't talk to people. They won't come on Clubhouse. They won't talk to the press. They hide behind their PR and they feed them, the media. Jassy is not afraid to talk to reporters. He's not afraid to talk to people, but he doesn't like people who don't know what they're talking about. So he doesn't suffer fools. So, you got to have your shit together to talk to Jassy. That's really the way it is. And that's, and he'll give you mind share, like he'll answer any question except for the ones that are too tough for him to answer. Like, are you, is facial recognition bad or good? Are you going to spin out AWS? I mean these are the hard questions and he's got a great team. He's got Jay Carney, former Obama press secretary working for him. He's been a great leader. So I'm really bullish on, is a good choice. >> We're going to jump into the Clubhouse here and open it up shortly. John, the last question for you is competition. Amazon as a company and even Jassy specifically I always talk about how they don't really focus on the competition, they focus on the customer but we know that just observing these folks Bezos is very competitive individual. Jassy, I mean, you know him better than I, very competitive individual. So, and he's, Jassy has been known to call out Oracle. Of course it was in response to Larry Ellison's jabs at Amazon regarding database. But, but how do you see that? Do you see that changing at all? I mean, will Amazon get more publicly competitive or they stick to their knitting, you think? >> You know this is going to sound kind of a weird analogy. And I know there's a lot of hero worshiping on Elon Musk but Elon Musk and Andy Jassy have a lot of similarities in the sense of their brilliance. They got both a brilliant people, different kinds of backgrounds. Obviously, they're running different things. They both are builders, right? If you were listening to Elon Musk on Clubhouse the other night, what was really striking was not only the magic of how it was all orchestrated and what he did and how he interviewed Robin Hood. He basically is about building stuff. And he was asked questions like, what advice do you give startups? He's like, if you need advice you shouldn't be doing startups. That's the kind of mentality that Jassy has, which is, it's not easy. It's not for the faint of heart, but Elon Musk is a builder. Jassy builds, he likes to build stuff, right? And so you look at all the things that he's done with AWS, it's been about enabling people to be successful with the tools that they need, adding more services, creating things that are lower price point. If you're an entrepreneur and you're over the age of 30, you know about AWS because you know what, it's cheaper to start a business on Amazon Web Services than buying servers and everyone knows that. If you're under the age of 25, you might not know 50 grand to a hundred thousand just to start something. Today you get your credit card down, you're up and running and you can get Clubhouses up and running all day long. So the next Clubhouse will be on Amazon or a cloud technology. And that's because of Andy Jassy right? So this is a significant executive and he continue, will bring that mindset of building. So, I think the digital transformation, we're in the digital engine club, we're going to see a complete revolution of a new generation. And I think having a new leader like Andy Jassy will enable in my opinion next generation talent, whether that's media and technology convergence, media technology and art convergence and the fact that he digs music, he digs sports, he digs tech, he digs media, it's going to be very interesting to see, I think he's well-poised to be, and he's soft-spoken, he doesn't want the glamorous press. He doesn't want the puff pieces. He just wants to do what he does and he puts his game do the talking. >> Talking about advice at startups. Just a quick aside. I remember, John, you and I when we were interviewing Scott McNealy former CEO of Sun Microsystems. And you asked him advice for startups. He said, move out of California. It's kind of tongue in cheek. I heard this morning that there's a proposal to tax the multi-billionaires of 1% annually not just the one-time tax. And so Jeff Bezos of course, has a ranch in Texas, no tax there, but places all over. >> You see I don't know. >> But I don't see Amazon leaving Seattle anytime soon, nor Jassy. >> Jeremiah Owyang did a Clubhouse on California. And the basic sentiment is that, it's California is not going away. I mean, come on. People got to just get real. I think it's a fad. Yeah. This has benefits with remote working, no doubt, but people will stay here in California, the network affects beautiful. I think Silicon Valley is going to continue to be relevant. It's just going to syndicate differently. And I think other hubs like Seattle and around the world will be integrated through remote work and I think it's going to be much more of a democratizing effect, not a win lose. So that to me is a huge shift. And look at Amazon, look at Amazon and Microsoft. It's the cloud cities, so people call Seattle. You've got Google down here and they're making waves but still, all good stuff. >> Well John, thanks so much. Let's let's wrap and let's jump into the Clubhouse and hear from others. Thanks so much for coming on, back on theCUBE. And many times we, you and I've done this really. It was a pleasure having you. Thanks for your perspectives. And thank you for watching everybody, this is Dave Vellante for theCUBE. We'll see you next time. (soft ambient music)

Published Date : Feb 4 2021

SUMMARY :

leaders all around the world. the time to speak with us. and syndicate the Clubhouse Or you can just buy I can see all the influences are on there So let's get it to and the other diversified stuff. And Bezos said to Jassy, And that's the Amazonian way. and the IOT opportunity And he's always said that to you. of the technology across the entire stack. I mean, the word is, And just to give you a context, and they are not afraid to take chances. I mean, despite the large numbers, and that's directly the So the obvious question So in the corporate governance world So it's of interesting to juxtapose that and how they change others to be dominant. on the competition, over the age of 30, you know about AWS not just the one-time tax. But I don't see Amazon leaving and I think it's going to be much more into the Clubhouse and hear from others.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
AndyPERSON

0.99+

Mike ClayvillePERSON

0.99+

Jay CarneyPERSON

0.99+

JassyPERSON

0.99+

Jeff WilkesPERSON

0.99+

JohnPERSON

0.99+

Jeff BezosPERSON

0.99+

Matt GarmanPERSON

0.99+

Dave VellantePERSON

0.99+

AmazonORGANIZATION

0.99+

1997DATE

0.99+

JeffPERSON

0.99+

Teresa CarlsonPERSON

0.99+

Jon ForttPERSON

0.99+

TexasLOCATION

0.99+

Michael DellPERSON

0.99+

CaliforniaLOCATION

0.99+

AWSORGANIZATION

0.99+

Amazon Web ServicesORGANIZATION

0.99+

January 2015DATE

0.99+

Andy JassyPERSON

0.99+

Pat GelsingerPERSON

0.99+

Larry EllisonPERSON

0.99+

MicrosoftORGANIZATION

0.99+

James HamiltonPERSON

0.99+

Donald TrumpPERSON

0.99+

John FurrierPERSON

0.99+

John YoungPERSON

0.99+

Jeremiah OwyangPERSON

0.99+

2006DATE

0.99+

Sun MicrosystemsORGANIZATION

0.99+

Palo AltoLOCATION

0.99+

45 billionQUANTITY

0.99+

BezosPERSON

0.99+

JG Chirapurath, Microsoft | theCUBE on Cloud 2021


 

>>from around the globe. It's the Cube presenting Cuban cloud brought to you by silicon angle. Okay, >>we're now going to explore the vision of the future of cloud computing From the perspective of one of the leaders in the field, J G >>Share >>a pure off is the vice president of As Your Data ai and Edge at Microsoft G. Welcome to the Cuban cloud. Thanks so much for participating. >>Well, thank you, Dave, and it's a real pleasure to be here with you. And I just wanna welcome the audience as well. >>Well, jg judging from your title, we have a lot of ground to cover, and our audience is definitely interested in all the topics that are implied there. So let's get right into it. You know, we've said many times in the Cube that the new innovation cocktail comprises machine intelligence or a I applied to troves of data. With the scale of the cloud. It's it's no longer, you know, we're driven by Moore's law. It's really those three factors, and those ingredients are gonna power the next wave of value creation and the economy. So, first, do you buy into that premise? >>Yes, absolutely. we do buy into it. And I think, you know, one of the reasons why we put Data Analytics and Ai together is because all of that really begins with the collection of data and managing it and governing it, unlocking analytics in it. And we tend to see things like AI, the value creation that comes from a I as being on that continues off, having started off with really things like analytics and proceeding toe. You know, machine learning and the use of data. Interesting breaks. Yes. >>I'd like to get some more thoughts around a data and how you see the future data and the role of cloud and maybe how >>Microsoft, you >>know, strategy fits in there. I mean, you, your portfolio, you got you got sequel server, Azure, Azure sequel. You got arc, which is kinda azure everywhere for people that aren't familiar with that. You've got synapse. Which course that's all the integration a data warehouse, and get things ready for B I and consumption by the business and and the whole data pipeline and a lot of other services as your data bricks you got You got cosmos in their, uh, Blockchain. You've got open source services like Post Dress and my sequel. So lots of choices there. And I'm wondering, you know, how do you think about the future of Of of Cloud data platforms? It looks like your strategies, right tool for the right job? Is that fair? >>It is fair, but it's also just to step back and look at it. It's fundamentally what we see in this market today is that customer was the Sikh really a comprehensive proposition? And when I say a comprehensive proposition, it is sometimes not just about saying that. Hey, listen way No, you're a sequel server company. We absolutely trust that you have the best Azure sequel database in the cloud, but tell us more. We've got data that's sitting in her group systems. We've got data that's sitting in Post Press in things like mongo DB, right? So that open source proposition today and data and data management and database management has become front and center, so are really sort of push. There is when it comes to migration management, modernization of data to present the broadest possible choice to our customers so we can meet them where they are. However, when it comes to analytics. One of the things they asked for is give us a lot more convergence use. You know it, really, it isn't about having 50 different services. It's really about having that one comprehensive service that is converged. That's where things like synapse Fitzer, where in just land any kind of data in the leg and then use any compute engine on top of it to drive insights from it. So, fundamentally, you know, it is that flexibility that we really sort of focus on to meet our customers where they are and really not pushing our dogma and our beliefs on it. But to meet our customers according to the way they have deployed stuff like this. >>So that's great. I want to stick on this for a minute because, you know, I know when when I have guests on like yourself, do you never want to talk about you know, the competition? But that's all we ever talk about. That's all your customers ever talk about, because because the counter to that right tool for the right job and that I would say, is really kind of Amazon's approach is is that you got the single unified data platform, the mega database that does it all. And that's kind of Oracle's approach. It sounds like you wanna have your cake and eat it, too, so you you got the right tool for the right job approach. But you've got an integration layer that allows you to have that converge database. I wonder if you could add color to that and you confirm or deny what I just said. >>No, that's a That's a very fair observation, but I I say there's a nuance in what I sort of describe when it comes to data management. When it comes to APS, we have them customers with the broadest choice. Even in that, even in that perspective, we also offer convergence. So, case in point, when you think about Cosmos TV under that one sort of service, you get multiple engines, but with the same properties, right global distribution, the five nines availability. It gives customers the ability to basically choose when they have to build that new cloud native AB toe, adopt cosmos Davey and adopted in a way that it's and choose an engine that is most flexible. Tow them, however you know when it comes to say, you know, writing a sequel server, for example from organizing it you know you want. Sometimes you just want to lift and shift it into things. Like I asked In other cases, you want to completely rewrite it, so you need to have the flexibility of choice there that is presented by a legacy off What's its on premises? When it moved into things like analytics, we absolutely believe in convergence, right? So we don't believe that look, you need to have a relation of data warehouse that is separate from a loop system that is separate from, say, a B I system. That is just, you know, it's a bolt on for us. We love the proposition off, really building things that are so integrated that once you land data, once you prep it inside the lake, you can use it for analytics. You can use it for being. You can use it for machine learning. So I think you know, are sort of differentiated. Approach speaks for itself there. Well, >>that's that's interesting, because essentially, again, you're not saying it's an either or, and you're seeing a lot of that in the marketplace. You got some companies say no, it's the Data Lake and others saying No, no put in the data warehouse and that causes confusion and complexity around the data pipeline and a lot of calls. And I'd love to get your thoughts on this. Ah, lot of customers struggled to get value out of data and and specifically data product builders of frustrated that it takes too long to go from. You know, this idea of Hey, I have an idea for a data service and it could drive monetization, but to get there, you gotta go through this complex data lifecycle on pipeline and beg people to add new data sources. And do you do you feel like we have to rethink the way that we approach data architectures? >>Look, I think we do in the cloud, and I think what's happening today and I think the place where I see the most amount of rethink the most amount of push from our customers to really rethink is the area of analytics in a I. It's almost as if what worked in the past will not work going forward. Right? So when you think about analytics on in the Enterprise today, you have relational systems, you have produced systems. You've got data marts. You've got data warehouses. You've got enterprise data warehouses. You know, those large honking databases that you use, uh, to close your books with right? But when you start to modernize it, what deep you are saying is that we don't want to simply take all of that complexity that we've built over say, you know, 34 decades and simply migrated on mass exactly as they are into the cloud. What they really want is a completely different way of looking at things. And I think this is where services like synapse completely provide a differentiated proposition to our customers. What we say there is land the data in any way you see shape or form inside the lake. Once you landed inside the lake, you can essentially use a synapse studio toe. Prep it in the way that you like, use any compute engine of your choice and and operate on this data in any way that you see fit. So, case in point, if you want to hydrate relation all data warehouse, you can do so if you want to do ad hoc analytics using something like spark. You can do so if you want to invoke power. Bi I on that data or b i on that data you can do so if you want to bring in a machine learning model on this breath data you can do so, so inherently. So when customers buy into this proposition, what it solves for them and what it gives them is complete simplicity, right? One way to land the data, multiple ways to use it. And it's all eso. >>Should we think of synapse as an abstraction layer that abstracts away the complexity of the underlying technology? Is that a fair way toe? Think about it. >>Yeah, you can think of it that way. It abstracts away, Dave a couple of things. It takes away the type of data, you know, sort of the complexities related to the type of data. It takes away the complexity related to the size of data. It takes away the complexity related to creating pipelines around all these different types of data and fundamentally puts it in a place where it can be now consumed by any sort of entity inside the actual proposition. And by that token, even data breaks. You know, you can, in fact, use data breaks in in sort off an integrated way with a synapse, Right, >>Well, so that leads me to this notion of and then wonder if you buy into it s Oh, my inference is that a data warehouse or a data lake >>could >>just be a node in inside of a global data >>mesh on. >>Then it's synapses sort of managing, uh, that technology on top. Do you buy into that that global data mesh concept >>we do. And we actually do see our customers using synapse and the value proposition that it brings together in that way. Now it's not where they start. Often times when a customer comes and says, Look, I've got an enterprise data warehouse, I want to migrate it or I have a group system. I want to migrate it. But from there, the evolution is absolutely interesting to see. I give you an example. You know, one of the customers that we're very proud off his FedEx And what FedEx is doing is it's completely reimagining its's logistics system that basically the system that delivers What is it? The three million packages a day on in doing so in this covert times, with the view of basically delivering our covert vaccines. One of the ways they're doing it is basically using synapse. Synapse is essentially that analytic hub where they can get complete view into their logistic processes. Way things are moving, understand things like delays and really put all that together in a way that they can essentially get our packages and these vaccines delivered as quickly as possible. Another example, you know, is one of my favorite, uh, we see once customers buy into it, they essentially can do other things with it. So an example of this is, uh is really my favorite story is Peace Parks Initiative. It is the premier Air White Rhino Conservancy in the world. They essentially are using data that has landed in azure images in particular. So, basically, you know, use drones over the vast area that they patrol and use machine learning on this data to really figure out where is an issue and where there isn't an issue so that this part with about 200 rangers can scramble surgically versus having to read range across the last area that they cover. So What do you see here is you know, the importance is really getting your data in order. Landed consistently. Whatever the kind of data ideas build the right pipelines and then the possibilities of transformation are just endless. >>Yeah, that's very nice how you worked in some of the customer examples. I appreciate that. I wanna ask you, though, that that some people might say that putting in that layer while it clearly adds simplification and e think a great thing that they're begins over time to be be a gap, if you will, between the ability of that layer to integrate all the primitives and all the peace parts on that, that you lose some of that fine grain control and it slows you down. What would you say to that? >>Look, I think that's what we excel at, and that's what we completely sort of buy into on. It's our job to basically provide that level off integration that granularity in the way that so it's an art, absolutely admit it's an art. There are areas where people create simplicity and not a lot of you know, sort of knobs and dials and things like that. But there are areas where customers want flexibility, right? So I think just to give you an example of both of them in landing the data inconsistency in building pipelines, they want simplicity. They don't want complexity. They don't want 50 different places to do this. Just 100 to do it. When it comes to computing and reducing this data analyzing this data, they want flexibility. This is one of the reasons why we say, Hey, listen, you want to use data breaks? If you're you're buying into that proposition and you're absolutely happy with them, you can plug plug it into it. You want to use B I and no, essentially do a small data mart. You can use B I If you say that. Look, I've landed in the lake. I really only want to use em melt, bringing your animal models and party on. So that's where the flexibility comes in. So that's sort of really sort of think about it. Well, >>I like the strategy because, you know, my one of our guest, Jim Octagon, e E. I think one of the foremost thinkers on this notion of off the data mesh and her premises that that that data builders, data product and service builders air frustrated because the the big data system is generic to context. There's no context in there. But by having context in the big data architecture and system, you could get products to market much, much, much faster. So but that seems to be your philosophy. But I'm gonna jump ahead to do my ecosystem question. You've mentioned data breaks a couple of times. There's another partner that you have, which is snowflake. They're kind of trying to build out their own, uh, data cloud, if you will, on global mesh in and the one hand, their partner. On the other hand, there are competitors. How do you sort of balance and square that circle? >>Look, when I see snowflake, I actually see a partner. You know that when we essentially you know, we are. When you think about as you know, this is where I sort of step back and look at Azure as a whole and in azure as a whole. Companies like snowflakes are vital in our ecosystem, right? I mean, there are places we compete, but you know, effectively by helping them build the best snowflake service on Asia. We essentially are able toe, you know, differentiate and offer a differentiated value proposition compared to, say, a Google or on AWS. In fact, that's being our approach with data breaks as well, where you know they are effectively on multiple club, and our opportunity with data breaks is toe essentially integrate them in a way where we offer the best experience. The best integrations on Azure Barna That's always been a focus. >>That's hard to argue with. Strategy. Our data with our data partner eat er, shows Microsoft is both pervasive and impressively having a lot of momentum spending velocity within the budget cycles. I wanna come back thio ai a little bit. It's obviously one of the fastest growing areas in our in our survey data. As I said, clearly, Microsoft is a leader in this space. What's your what's your vision of the future of machine intelligence and how Microsoft will will participate in that opportunity? >>Yeah, so fundamentally, you know, we've built on decades of research around, you know, around, you know, essentially, you know, vision, speech and language that's being the three core building blocks and for the for a really focused period of time we focused on essentially ensuring human parody. So if you ever wondered what the keys to the kingdom are it, czar, it's the most we built in ensuring that the research posture that we've taken there, what we then done is essentially a couple of things we focused on, essentially looking at the spectrum. That is a I both from saying that, Hollis and you know it's gotta work for data. Analysts were looking toe basically use machine learning techniques, toe developers who are essentially, you know, coding and building a machine learning models from scratch. So for that select proposition manifesto us, as you know, really a. I focused on all skill levels. The other court thing we've done is that we've also said, Look, it will only work as long as people trust their data and they can trust their AI models. So there's a tremendous body of work and research we do in things like responsibility. So if you ask me where we sort of push on is fundamentally to make sure that we never lose sight of the fact that the spectrum off a I, and you can sort of come together for any skill level, and we keep that responsibly. I proposition. Absolutely strong now against that canvas, Dave. I'll also tell you that you know, as edge devices get way more capable, right where they can input on the edge, see a camera or a mike or something like that, you will see us pushing a lot more of that capability onto the edge as well. But to me, that's sort of a modality. But the core really is all skill levels and that responsible denia. >>Yeah, So that that brings me to this notion of wanna bring an edge and and hybrid cloud Understand how you're thinking about hybrid cloud multi cloud. Obviously one of your competitors, Amazon won't even say the word multi cloud you guys have, Ah, you know, different approach there. But what's the strategy with regard? Toe, toe hybrid. You know, Do you see the cloud you bringing azure to the edge? Maybe you could talk about that and talk about how you're different from the competition. >>Yeah, I think in the edge from Annette, you know, I live in I'll be the first one to say that the word nge itself is conflated. Okay, It's, uh but I will tell you, just focusing on hybrid. This is one of the places where you know I would say the 2020 if I would have looked back from a corporate perspective. In particular, it has Bean the most informative because we absolutely saw customers digitizing moving to the cloud. And we really saw hybrid in action. 2020 was the year that hybrid sort of really became really from a cloud computing perspective and an example of this is we understood it's not all or nothing. So sometimes customers want azure consistency in their data centers. This is where things like Azure stack comes in. Sometimes they basically come to us and say, We want the flexibility of adopting flexible pattern, you know, platforms like, say, containers orchestra, Cuban Pettis, so that we can essentially deployed wherever you want. And so when we design things like art, it was built for that flexibility in mind. So here is the beauty of what's something like our can do for you. If you have a kubernetes endpoint anywhere we can deploy and as your service onto it, that is the promise, which means if for some reason, the customer says that. Hey, I've got this kubernetes endpoint in AWS and I love as your sequel. You will be able to run as your sequel inside AWS. There's nothing that stops you from doing it so inherently you remember. Our first principle is always to meet our customers where they are. So from that perspective, multi cloud is here to stay. You know, we're never going to be the people that says, I'm sorry, we will never see a But it is a reality for our customers. >>So I wonder if we could close. Thank you for that by looking, looking back and then and then ahead. And I wanna e wanna put forth. Maybe it's, Ah criticism, but maybe not. Maybe it's an art of Microsoft, but But first you know, you get Microsoft an incredible job of transitioning. It's business as your nominee president Azzawi said. Our data shows that so two part question First, Microsoft got there by investing in the cloud, really changing its mind set, I think, in leveraging its huge software state and customer base to put Azure at the center of its strategy, and many have said me included that you got there by creating products that air Good enough. You know, we do a 1.0, it's not that great. And the two Dato, and maybe not the best, but acceptable for your customers. And that's allowed you to grow very rapidly expanding market. >>How >>do you respond to that? Is that is that a fair comment? Ume or than good enough? I wonder if you could share your >>thoughts, gave you? You hurt my feelings with that question. I don't hate me, g getting >>it out there. >>So there was. First of all, thank you for asking me that. You know, I am absolutely the biggest cheerleader. You'll find a Microsoft. I absolutely believe you know that I represent the work off almost 9000 engineers and we wake up every day worrying about our customer and worrying about the customer condition and toe. Absolutely. Make sure we deliver the best in the first time that we do. So when you take the platter off products we've delivered in nausea, be it as your sequel, be it as your cosmos TV synapse as your data breaks, which we did in partnership with data breaks, a za machine learning and recently when we prevail, we sort off, you know, sort of offered the world's first comprehensive data government solution in azure purview. I would humbly submit to you that we're leading the way and we're essentially showing how the future off data ai and the actual work in the cloud. >>I'd be disappointed if you if you had If you didn't, if you capitulated in any way J g So so thank you for that. And the kind of last question is, is looking forward and how you're thinking about the future of cloud last decade. A lot about your cloud migration simplifying infrastructure management, deployment SAS if eyeing my enterprise, lot of simplification and cost savings. And, of course, the redeployment of resource is toward digital transformation. Other other other valuable activities. How >>do >>you think this coming decade will will be defined? Will it be sort of more of the same? Or is there Is there something else out there? >>I think I think that the coming decade will be one where customers start one law outside value out of this. You know what happened in the last decade when people leave the foundation and people essentially looked at the world and said, Look, we've got to make the move, you know, the largely hybrid, but we're going to start making steps to basically digitize and modernize our platforms. I would tell you that with the amount of data that people are moving to the cloud just as an example, you're going to see use of analytics ai for business outcomes explode. You're also going to see a huge sort of focus on things like governance. You know, people need to know where the data is, what the data catalog continues, how to govern it, how to trust this data and given all other privacy and compliance regulations out there. Essentially, they're complying this posture. So I think the unlocking of outcomes versus simply Hey, I've saved money Second, really putting this comprehensive sort off, you know, governance, regime in place. And then, finally, security and trust. It's going to be more paramount than ever before. Yeah, >>nobody's gonna use the data if they don't trust it. I'm glad you brought up your security. It's It's a topic that hits number one on the CEO list. J G. Great conversation. Obviously the strategy is working, and thanks so much for participating in Cuba on cloud. >>Thank you. Thank you, David. I appreciate it and thank you to. Everybody was tuning in today. >>All right? And keep it right there. I'll be back with our next guest right after this short break.

Published Date : Jan 22 2021

SUMMARY :

cloud brought to you by silicon angle. a pure off is the vice president of As Your Data ai and Edge at Microsoft And I just wanna welcome the audience as you know, we're driven by Moore's law. And I think, you know, one of the reasons why And I'm wondering, you know, how do you think about the future of Of So, fundamentally, you know, it is that flexibility that we really sort of focus I want to stick on this for a minute because, you know, I know when when I have guests So I think you know, are sort of differentiated. but to get there, you gotta go through this complex data lifecycle on pipeline and beg people to in the Enterprise today, you have relational systems, you have produced systems. Is that a fair way toe? It takes away the type of data, you know, sort of the complexities related Do you buy into that that global data mesh concept is you know, the importance is really getting your data in order. that you lose some of that fine grain control and it slows you down. So I think just to give you an example of both I like the strategy because, you know, my one of our guest, Jim Octagon, I mean, there are places we compete, but you know, effectively by helping them build It's obviously one of the fastest growing areas in our So for that select proposition manifesto us, as you know, really a. You know, Do you see the cloud you bringing azure to the edge? Cuban Pettis, so that we can essentially deployed wherever you want. Maybe it's an art of Microsoft, but But first you know, you get Microsoft You hurt my feelings with that question. when we prevail, we sort off, you know, sort of offered the world's I'd be disappointed if you if you had If you didn't, if you capitulated in any way J g So Look, we've got to make the move, you know, the largely hybrid, I'm glad you brought up your security. I appreciate it and thank you to. And keep it right there.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
DavidPERSON

0.99+

DavePERSON

0.99+

AmazonORGANIZATION

0.99+

MicrosoftORGANIZATION

0.99+

GoogleORGANIZATION

0.99+

AnnettePERSON

0.99+

HollisPERSON

0.99+

FedExORGANIZATION

0.99+

JG ChirapurathPERSON

0.99+

AsiaLOCATION

0.99+

Jim OctagonPERSON

0.99+

AWSORGANIZATION

0.99+

100QUANTITY

0.99+

OracleORGANIZATION

0.99+

firstQUANTITY

0.99+

bothQUANTITY

0.99+

50 different servicesQUANTITY

0.99+

twoQUANTITY

0.99+

2020DATE

0.99+

OneQUANTITY

0.99+

AzzawiPERSON

0.99+

FirstQUANTITY

0.99+

oneQUANTITY

0.99+

todayDATE

0.99+

34 decadesQUANTITY

0.99+

CubaLOCATION

0.99+

singleQUANTITY

0.99+

J G.PERSON

0.99+

first timeQUANTITY

0.98+

SecondQUANTITY

0.98+

first oneQUANTITY

0.98+

first principleQUANTITY

0.98+

last decadeDATE

0.98+

Cosmos TVORGANIZATION

0.98+

SikhORGANIZATION

0.98+

about 200 rangersQUANTITY

0.97+

J GPERSON

0.96+

three factorsQUANTITY

0.96+

two partQUANTITY

0.96+

50 differentQUANTITY

0.96+

AzureTITLE

0.96+

decadesQUANTITY

0.96+

presidentPERSON

0.96+

Air White Rhino ConservancyORGANIZATION

0.95+

CubanOTHER

0.94+

almost 9000 engineersQUANTITY

0.91+

Post PressORGANIZATION

0.89+

As Your Data ai and EdgeORGANIZATION

0.88+

MoorePERSON

0.88+

cosmos DaveyORGANIZATION

0.87+

Peace Parks InitiativeORGANIZATION

0.86+

three million packages a dayQUANTITY

0.85+

DressTITLE

0.85+

waveEVENT

0.84+

theCUBEORGANIZATION

0.83+

synapseORGANIZATION

0.8+

CubeCOMMERCIAL_ITEM

0.79+

three core building blocksQUANTITY

0.78+

one comprehensive serviceQUANTITY

0.77+

Data LakeORGANIZATION

0.77+

Shawn Bice, AWS | AWS re:Invent 2020


 

>>from around the globe. It's the Cube with digital coverage of aws reinvent 2024 sponsored by Intel and AWS. Yeah. >>Welcome back here to our coverage here on the Cube of AWS reinvent 2020. It's now pleasure. Welcome. Sean. Vice to the program was the vice president of databases at AWS and Sean. Good day to you. How you doing, sir? >>I'm doing great. Thank you for having me. >>You bet. You bet. Thanks for carving out time. I know it was a very a busy couple of weeks for the A. W s team on DSO certainly was kicked off key notes today. We heard right away that there's some fairly significant announcements that I know certainly affect your world at AWS. Tell us a little bit about those announcements, and then we'll do a little deeper divers. You you go through >>sure, you know. And he made three big announcements this morning as it relates to databases, one of whom was around Aurora serverless V two on. Do you could just think of that as, uh um, no infrastructure whatsoever to manage and Aurora server list that can scale for, you know, from zero to hundreds of thousands of transactions in a fraction of a second, literally with no infrastructure to manage. So it's a really easy way to build applications in the cloud. Eso excited about that? Another big announcement WAAS related to a lot of our customers today are really they're using the right tool for the right job. In other words, they're not trying toe GM all of their data into one database management systems. They're breaking app down into smaller parts. They pick the right tool for the right job. And with that context, we announce glue elastic views, which just allows you to very easily write a sequel. Query most. There's a lot of developers that understand sequel. So if I could easily write a sequel query to reach out to the source databases and then materialize, um, that data into a different target, Um, that's a really simple way toe. Build new customer experiences and make the most of the databases you have. Aan den. The third big announcement remained today was called Babble Eso Babel. Babel Fish is really a a compatibility or a sequel server compatibility layer on Aurora post grass. So if you have ah sequel server application. You've been trying to migrate it to post grass, and you've been wishing for an easier way to get that done. Babel Fish allows you to take your T sequel or your Microsoft sequel server application connected to post grass. Using your same client drivers with little to no code change eso That's a big deal for those that are trying to migrate from commercial systems to open source. And then finally, we didn't stop there as we thought about Babel, Um, and talked to a lot of customers about it. We actually are open sourcing the technology, so it will be available later in 21. All the development will be done open transparently hosted on get hub and licensed under Apache 20 so those that's kind of one lap around the track, if you will, of the big announcements from today How big >>the open source announcement to me. I mean, that's fairly significant that that you're opening up this new opportunity thio the entire community, um, that you're willing to open it up, and I'm sure you're gonna have you know, I mean, this is this is gonna be I would imagine Ah, very popular destination for a lot of folks. >>Yeah, I think so, too. You know, I'm I'm personally, I'm a believer that every customer can use data to build a foundation for future innovation. And to me, a lot of things start and end with data. As we know, data really is a foundational component of at a swell A systems and, you know, and you know, what we found is not every customer can plan for every contingency that happens. But what they can do is build a strong foundation. So, you know, and with a strong foundation, you really stand the best chance to overcome whatever that next unexpected thing is or innovate new ways. And with that is a backdrop. We think this open source piece is a big deal. Why? I'll tell you, you know, it's just us right now. But if I told you the story behind the story, I have met so many customers over the last few years that you know, John, if you and I were sitting down with them, it kind of sounds like this. You sit down, you talk to somebody and they'll say things like, Hey, I've built, you know, we've built years and years and years of application development against sequel server. We really don't like the punitive commercial licensing and, you know, we're trying to get over Thio open source, but we need an easier way and, you know, and we thought about that long and hard and, you know, we came up with the team, came up with a wonderful solution for this, But to tell you the truth, as we were building Babel fish and talking to customers, what became really clear with the community enterprises in I S V s and s eyes is they all basically said, Hey, if there was a way where we could go and extend this, um for, you know, like it could be Boy, if this thing supported to more features, that would be awesome. But if it was open source, that would be even better, because then we could we could take things under our own control so that that's what truly motivated this decision to go open source and based on conversations we've had in the decisions we made, we actually think it's it's really big. It's really big for everybody who has been trying to move off of commercial systems and over toe open source. You. >>Let's talk about transforming your kind of your database mindset in general right now from a client's perspective, especially for somebody who was considering, you know, substantial moves, you know, a major reconfigurations off their processes. What's the process that you go through with them to evaluate their needs, to evaluate their capabilities, to evaluate their storage? All that, you know, that comes into play here and help them to get thio kind of the end of the rainbow >>because it z absolutely, you know, so it really depends on who you're talking Thio and no, at this stage of the game, the clouds been around now for 10, 14 years. I think it is something in that range, you know? So a lot of the early cloud adopters, you know, they've been here and they've been building in a certain way. Um and you know, you and I know early cloud adopters by way of watching streaming media, ordering rideshare, taking a selfie, you know, and you know, we have these great application experiences and we expect them to work all the time at Super Low. Leighton See, they should always be available. So you know, the single biggest thing we learned from Early Cloud builders was there's no such thing as one size football. There's one thing doesn't fit anything at all. Um, that's kind of the way data was, you know, 20 years ago. But today, if you take the learning from these early cloud builders, the journey that we go on with, let's say a mid to late stage cloud a doctor. We're all excited on, you know, sort of. If they can start now today, where Early Cloud Wilders have done a bunch of pioneering, they get excited. So So what happens is, um, there's usually to kind of conversations. One is how do we you know, we've got all these databases that we self managed on premise. How do we bring those into the cloud? And then how do we stop doing undifferentiated heavy lifting? In other words, what they're saying is, we don't want to do patching and back up and monitoring that Z instead, our precious resources should be working on innovations for the business. So in that context, you and I would end up talking to somebody about moving to fully managed services like an already s, for example, um and then the other conversation we have with customers is is the one about breaking free, which is hey, a burn on commercial. I wanna move for open source. And in that context, there are a lot of customers today that they'll move to the cloud. And then and then when they get there as a first step, their second step is to is to migrate over toe open source. And then that third piece is folks that are trying to build for the cloud, these modern APS. And in that context, they follow the playbook of these early cloud builders, which is what you take this big app. You break it into smaller parts and then they pick the right tool for the right job. So that's that's kind of the conversation that we go through there. And finally, what I would say is, most customers say that they'll say to me, What do you mean by picking the right tool for the right job? And the mindset is very different than the one that we all grew up in from 20 years ago. 20 years ago, you just bought a database platform. And then whatever the business was trying to do, you you you would try to support that access pattern on on that database choice. But today, the new world that we live in, it really is. Let's start with the business use case first, understand the access pattern and then pick the best optimized database storage for that. So that's that's kind of how those conversations go. >>You've got what, 15, 14, 15 different data based instruments, you know, like in your tool chest? Um, how how is that evolution occurred? Um because I'm sure, you know one, but got another big at another big at another, looking at different capabilities, different needs. So I mean, >>kind of walked me >>through that a little bit and how you've gotten to the point that you've got 15 >>Tonto eso. So one of the things that you know I'd start off with here, like the question is, Well, if there's 15 today, is there gonna be 100 tomorrow? The real answer is, I don't know, you know, And but what I do know is there's really a handful of categories around data models and access patterns that if you will kind of fill out the portfolio if you will. Um, the first one is around relation. Also, relational databases have been around for a long time. It has a certain set of characteristics that people have come to appreciate and understand and, you know, and we provide a set of services that provide fully managed relational services. Let it be for things like Oracle or sequel, server or open source, like Maria DB or my sequel or Post Press and even Aurora, which provides commercial grade performance availability and scale it about 1/10 the cost of commercial. So you know, there's a handful of different services in that context. But there's new services in this key value. And think of a key value access pattern along the lines of you. Imagine. We order you order a ride share and you're trying to track a vehicle every second. So on your phone you can see it moving across your phone. And now imagine if you were building that at our a million people going to do that all at the same time or 10. So in that kind of access pattern, a product like dynamodb is excellent because It's designed for basically unlimited scale, really high throughput. So developer doesn't have toe really worry about a million people. 10 million people are one. This thing can just scale inevitably. Yeah, it's just not an issue. And, you know, I'll give you one other example like, um, in Neptune, which is a graph database. So you and I would know graph databases by way of seeing a product recommendation, for example, Um, and you know, grab the beauty of a graph databases. It's optimized for highly connected data. In other words, as a developer, I can what I can do with a few lines of code and a graph database because it's optimized for all these different relationships. I might try to do that in a different system that I might write 1500 lines of codes and because it was never designed for something like highly connect the data like graph. So that's kind of the evolution of how things there's just these different categories that have to do with access patterns and data models. And our strategy is simple. In each category, we wanna have the very best AP is available for our customers. Let's >>talk about security here for a moment because you have, you know, these just these tremendous reservoirs now, right that you've built up in capabilities got, you know, new data centers going up every day. It seems like around around the country and around the world, security or securing data nevermore important on dnep ver mawr, I guess on the radar of the bad actors to at the same time because of the value of that data. So just if you would paint the picture in terms of security awareness three encryption devices that you're now deploying the stuff that's keeping you up at night, I would think probably falls into this category a little bit. Eso Let's just take it on security and the level of concern. And then what you at a w s are doing about that? >>Yeah. So, you know, when I talked to customers, I always remind people security is a shared responsibility on De So Amazon's piece of that is the infrastructure that we build the processes that we have, you know, from how people you know can enter a building toe, what they can do in an environment. The auditing to the encryption systems that rebuild. Um, there's there's three infrastructure responsibility, which, you know, we think about every second of every day. Um, Andi, it's, you know, yes, it's one of those things that keeps you up at night. But you have to kind of have this level of paranoia, if you will. There's bad actors everywhere. And, you know, that mindset is kind of, you know, kind of helps you stay focused on Ben. There's the customers responsibility to in in terms of how they think about security. So, you know, um and what that means is, uh, you know, best practices around how they how they integrate identity and access management into their solution. Um, you know how they use how they rotate encryption keys, how they apply encryption and all the safeguards that you would expect the customer do so together, you know, we work with our customers to ensure that our systems are are secure. Um, and the only other thing that I would add to this is that, you know, kind of in the old world. And I keep bringing up the old world because security in the old world was sort of one of those things. Like if you go back 20 years ago. You know, security sometimes is one of those things that you think about a little bit later in the cycle. And I've met a lot of customers that tryto bolt on security and it never works. It's just hard to just bolt it into an app. But the really nice thing about thes fully managed services in the cloud they have security built right in. So security, performance and availability is built right into these fully managed A p I s eso customer doesn't have to think about Well, how do I add this capability onto it? You know, in some sense, it could be a simple is turning a feature on or something like encryption being turned on by default, and they don't have to do anything. So, you know, there it's just a completely different world that we live in today, and we try to improve it every second of every day. >>Well, Sean, it's nice to know that you're experiencing the paranoia for all your customers. That Zaveri very gracious yesterday There. Hey, thanks for the time. I appreciate it. I know you're very busy the next couple of weeks with the number of leadership sessions and intermediate sessions as well with AWS reinvent. So thanks again for carving a little bit of time for us here today on the Cube. >>You bet, John. Thank you. I really appreciate it. >>Take care.

Published Date : Dec 2 2020

SUMMARY :

It's the Cube with digital coverage How you doing, sir? Thank you for having me. You you go through Aurora server list that can scale for, you know, from zero to hundreds of thousands the open source announcement to me. but we need an easier way and, you know, and we thought about that long you know, substantial moves, you know, a major reconfigurations off their processes. So a lot of the early cloud adopters, you know, based instruments, you know, like in your tool chest? So one of the things that you the stuff that's keeping you up at night, that we build the processes that we have, you know, from how people you know can Hey, thanks for the time. I really appreciate it.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
SeanPERSON

0.99+

AWSORGANIZATION

0.99+

1500 linesQUANTITY

0.99+

JohnPERSON

0.99+

10QUANTITY

0.99+

second stepQUANTITY

0.99+

Shawn BicePERSON

0.99+

10 million peopleQUANTITY

0.99+

15QUANTITY

0.99+

tomorrowDATE

0.99+

todayDATE

0.99+

first stepQUANTITY

0.99+

BenPERSON

0.99+

yesterdayDATE

0.99+

third pieceQUANTITY

0.99+

oneQUANTITY

0.99+

Babel FishTITLE

0.99+

AuroraTITLE

0.99+

14QUANTITY

0.98+

AndiPERSON

0.98+

zeroQUANTITY

0.98+

OneQUANTITY

0.98+

MicrosoftORGANIZATION

0.98+

100QUANTITY

0.98+

AmazonORGANIZATION

0.98+

each categoryQUANTITY

0.98+

20 years agoDATE

0.98+

a million peopleQUANTITY

0.97+

14 yearsQUANTITY

0.97+

first oneQUANTITY

0.97+

OracleORGANIZATION

0.97+

singleQUANTITY

0.97+

hundreds of thousandsQUANTITY

0.95+

Apache 20TITLE

0.95+

IntelORGANIZATION

0.95+

NeptuneLOCATION

0.95+

CubeCOMMERCIAL_ITEM

0.94+

three big announcementsQUANTITY

0.93+

third big announcementQUANTITY

0.93+

Early Cloud buildersORGANIZATION

0.93+

this morningDATE

0.92+

Maria DBTITLE

0.92+

about 1/10QUANTITY

0.92+

three infrastructureQUANTITY

0.9+

Babble Eso BabelTITLE

0.88+

one sizeQUANTITY

0.88+

EarlyORGANIZATION

0.85+

dynamodbORGANIZATION

0.83+

DSOORGANIZATION

0.78+

one thingQUANTITY

0.78+

transactionsQUANTITY

0.78+

ZaveriPERSON

0.76+

three encryption devicesQUANTITY

0.76+

WAASTITLE

0.75+

one databaseQUANTITY

0.75+

a secondQUANTITY

0.74+

about a million peopleQUANTITY

0.73+

Post PressORGANIZATION

0.71+

BabelORGANIZATION

0.71+

InventEVENT

0.7+

2020TITLE

0.67+

one lapQUANTITY

0.67+

David Stout, Amazon Business | AWS re:Invent 2019


 

>>long from Las Vegas. It's the Q covering a ws re invent 2019. Brought to you by Amazon Web service is and in along with its ecosystem partners. >>Welcome back to the Cube. Lisa Martin live on the show floor of AWS. A re in that 19 was stupid. And then this is the almost the end of our second day of coverage. And as we were just saying, There's more people in here now than there were probably a couple of hours ago. 65,000 or so folks that AWS is expecting here and I think they're all in the Expo Hall now. Sue and I are pleased to welcome from Amazon business. David Stout, the head of global alliances and partnerships. Stephen, welcome to the Cube. >>Thanks so much for having me excited because this afternoon, >>so everybody on the planet knows amazon dot com. It has transformed our lives. I also think that it's transformed us as consumers and put pressure on any business, be able to deliver to us what we want whenever way wanted >>everybody. This week's getting alerts on their phones of package deliveries. >>Yes, that's why you one of the best parts of your day is when that Amazon package shows up and it's so fast. I always forget what's really order. Hope is for me. But I'd love for you to share with our audience what Amazon businesses. >>So obviously, you just said we all know about Amazon. We'll know about eight of us, right? 65,000 people here this week. Amazon businesses, a group that's been around since 2015 and we're focusing specifically on the needs to procure it needs of business and institutional customers. >>So the big theme that we heard from Andy Jassy was talking about transformation. We can't incrementally change the environment, so tell us a little bit what happens in your space and how that ties in tow, those transformations a couple things. So so one we like. I >>said, we start in 2015 focusing on both private and public sector customers, and what we're really trying to focus on is that experience you talked about For consumers taking that same ease of use and experience to the business world, corporate chairman is really hard and cumbersome. There's a lot of tools that need to be in used, and so we're trying to drive that same ease of use into the corporate and public sector world as well. So one of things that we've done way launched 2015. As I said, way don't share a lot of details. But we did about a year ago announced that we're on about a $10 billion annualized run rate. We're in nine countries around the world so outside the United States were also live in Germany, United Kingdom, France, Italy, Germany, Spain, India, France, Sorry, India, Japan and just announced last month in Canada. So it's, ah, fast growing business and we continue to try to find ways our customers are great to give us feedback on how we can continue to innovate to serve their needs. >>Yeah, you know, it's funny. I have some history, my career, working with procurement organizations, and change is not something I hear from them. When I think of public sector, it's like, Well, it's on the G s, a contract negotiated from the years when you go to companies and you say, Hey, we've got the new product. Oh, well, I got to go through the procurement cycle to get that through these environments. So how do we make sure that companies can take the innovation, you know, be agile and, you know, take advantage of these things now from a human standpoint, yes. So there's >>a couple things. So one this week you're here in a town about digital transformation, right? Something that isn't an event. It's an ongoing evolution, one of things you know, We've been coming to to reinvent for four years now, and what we're seeing and continually saying, is that there's a convergence between the I T strategies and the procurement strategies. A lot of that is happening through technology and enabling a new technology. But it za super interesting observation for us sitting on the sidelines and helping drive some of that innovation for customers. >>The rule of the chief procurement officer has changed a lot in recent years alone. Where this rose. You're saying there's this now convergence with I T. But the CPO has a much bigger opportunity now to become much more of a strategic driver of business, whether it's evaluating supply chain management and looking for ways to streamline operations. Big shift from the financial perspective, Dr Spell some of the things that Amazon business is seeing in your customers and how it is enabling those two sides the I t folks on the procurement folks to come together so that what they're enabling is that digital business transfer. >>Yeah, absolutely so historically procurement teams up CPS and their teams were responsible for very traditional things. Sourcing contract management, risk management, supplier on boarding and off, boarding compliance with you to your point earlier still on regulations and is it on a schedule or not? Those >>are all >>still really important attributes and will continue to be a huge focus areas for those organizations. But I think with the advent of technology, what you're starting to see is a lot more focus on how to use artificial intelligence. How do we use our P? A. How do we use use machine learning to find new opportunities to Dr Efficiencies within those operations? And so I think because of that, what you're starting to see is a lot more harmonization between what see peos are thinking about. The strategy is employing and the c i ose and we're releasing a convergence between those two organizations. Republished. Amazon Business published an article with Procure Con a couple months ago. One of the findings that came out of that study was that there is a convergence happening. Over 55% of the respondents said that their goals are either fully aligned or mostly align with the goals of of the C. I. A. Organization. So we're works pretty excited about that happening. We think that we're gonna be helping customers continue to drive that collaboration and for forward thinking organizations that are trying to drive more technology way believe it's gonna be a requirement in essential. >>That's awesome. It aligns with some of the broader trends we've been seeing in cloud adoption overall, it can't be. I t in the business separately, doing their things. Help us understand how this movement forward translates into innovation for for customers. Yeah, >>so a couple things come to mind, um, eight of us things number things happening here. Eight abyss yesterday, oftentimes is sorry. Oftentimes eight of us is considered as a starter for when you think about digital transformation and cloud transformation. Um, pace of that evolution is amazing, right? Yesterday there were 14 press releases issued on new technologies and capabilities that AWS is delivering directly or through partners and I think those types of things we're helping drive that pace of evolution we talked about earlier. One of the things that I found really interesting is eight of us as a partner network. It's very mature. There's tens of thousands of partners. They launched it in 2013 and it's a huge portion of their business and growth. Amazon business is much younger in our in our maturity on we're just starting to Launch a partner network. One of things were really interested in is how do we work with third party organizations, and my team's responsible for really extending the range and reach of our traditional sales, marketing and service's channels by working with third parties. Those take the forms of primarily software companies. So you see Air P organizations, a procurement platforms and accounting expense management platforms is examples there and in the infrastructure providers that leverage that. So Octa eyes an identity management provider, their sponsor of reinvent this year they're our partner of Amazon business, and we've built a pre configured integration that will allow Octa customers that you're using a single sign of product to access the Amazon business, uh, store easily and within the controls that they've established >>it. Actually, we just had Dave McCann from the eight of us Marketplace on the program earlier, and we've watched the evolution in maturation of marketplace. How does that tie underworld allowing? Really? You know, I I've been going for years. It is close, is what we have to the enterprise app store there. So how does this play into your s? So, you know, I think there's gonna continue to be >>convergence between Amazon business in AWS overtime in the marketplace, we offer kind of a goods marketplace. They offer a software marketplace in a service marketplace. And so I think we're still working on how do we harmonize that experience better. And we've got a lot of work to do there. We have a saying in Amazon that it's always Day one, and that's a great example where we still have a lot of work to do. One >>of the >>things that is another one of our partners, Cooper, which is procure to pay platform and a long time Amazon business partner we've done some pretty creative things to improve the user experience and make it easier for customers is both Cooper and Amazon business and concert Together announced couple months ago. They've built an integration to the eight of US marketplace. And so that's a pretty exciting opportunity where people who are provisioning service is via a theatre. Best marketplace gonna have transaction, flows seamlessly into their, procured up a solution and let you know the user whose provisioning that focus on what they want to do, which is developing new solutions to serve customers. >>Yeah, Cooper is one of our cube clients. I was just covering their event Cooper London just a few weeks ago. One of the things that's interesting about them, and I'd love to get your feedback on the is their community is really massively influential in their technology, and I presume in terms of the partnerships that they forge and as really catalysts for that procurement role being so strategic to the business. Talk to us about some of the customers that you are working with, and there's third party folks as well. How are the influencing the road map of Amazon business? >>Yeah, so our customers are never shy to tell >>us that's a >>pretty right, and that's one of the things that we've been able to grow so quickly, right? So we have. We've segmented our business into four verticals who focus on health care, education, government and then commercial, which is our largest segment. We have custom invites your boards from each one of those segments and those air very intimate working sessions with everyone from micro customers up to Fortune 100 customers that are never shy, as I said to provide feedback on what we need to do better. I was with a client last week who and one of our partners who It was great to hear them say way. They just have been a at a customer advisory board. And we love the fact that those features we suggested to you 12 months ago are now in production. And so it's a huge part of what we do. It's a huge part of what drives our road map. Wey have probably the most sophisticated voice of customer feedback monitoring systems that I've seen, and that includes everything from, you know, our sales professionals talk to customers and log that feedback on future requests to monitoring social feeds to understanding what our customers want. So it's ah, it's a big part of what we do and how we do it. And I think it's one of the things that makes Amazon a really differentiated company business overall. >>All right. So, David, I think most people not only did the no Amazon, but many of them, including disclaimer myself, our Amazon prime customers. You'll have something called Business Prime. Maybe explain a little bit what that is. S >>O. So most of us are prime members as consumers, and there's a number of features to come with that. There's a shipping program, which is where it started, and then we've had a different solutions. Whether it's music or video, there are storage. Amazon business has the same philosophy. And so right now there are. We have a business prime shipping program, which was launched two years ago. We also have a other business prime offerings, including advanced analytics. So within Amazon business, them's on business portal. You can actually look at spend categorization, and we've got some pretty powerful data visualization capabilities, its prime benefit, and we have a pretty extensive road map for other features that are going to continue to come. We have financing vehicles that are tied to it already, and there's there's a lot on the road mouth. >>Well, if you need two more business videos for your business, prime customers, give us a call. We have a large library with Amazon for >>that year for seeing that, you know, >>let's talk about security. It is a fundamental component of any organization because there is so much data and we're only generating more and more and more businesses need to ensure that how they're transacting with any organization and that their data is managed in a secure way. What are some of the fundamental elements of Amazon business that you guys have built into the technology to delay liver that security for your business customers? >>First of all, we're built fully on AWS, as you'd expect, and so there's There's a >>happy about that, by the way. >>So there's there's that's that's just a safety feature that I think it gives most of his comfort. I think back to this kind of notion of convergence of I t and procurement. This is something I find really interesting. And so, um, this prick your con article I mentioned a few minutes ago one of the findings and that was that 70% of organ of respondents said that their security strategy is shared jointly between their i t and the procurement teams. And so obviously security here it reinvent you walked the expo floor. There is an entire row of things that are focused on security and how to continue to drive that within the cloud in an efficient way. This whole concept of I t and procurement coming together share objectives. I think that's a great example where it's already happening, and we continue to expect that it will happen in more detail. >>What are some of the things that surprised you most about the last day and 1/2 with all the announcements that folks understanding more about Amazon business, some of the feedback that you've gotten on the show floor or in customer meetings that the kind of highlight? Yeah, we're doing the right thing. Here >>S o. I think >>for it's always humbling when people don't know about us, right, Asai said. We've built a pretty big business, but it's still really, really early on dso It's to me that's a great opportunity that we can continue to be more to educate customers about the opportunity and how Amazon can help transform their procurement practices. It's still super release, so we're always wanting to hear that feedback. And what else could we d'oh For customers that are aware of us? What's been really also humbling is how much they're finding us to be a bigger and bigger portion of their strategic vision in the future. And so we're really excited about that on both fronts, right? The opportunity to Maur, but also that customers who are adopting us or seeing great opportunities to consolidate their suppliers Dr Greater Efficiencies and, most importantly, provide a better end user experience that they're used to from their home. Purchasing >>of this last question for you Looking at the vertical focus that you guys are taking, you mentioned the verticals, any of them in particular that are really kind of leading the way here. For that I t procurement strategic collaboration. You mentioned healthcare, commercial, anything that you really see as early adopters leading edge. >>So we actually see there's probably some some nuances between each vertical, but we've seen some great adoption across all for those vertical. So we have 55 of the Fortune 100 as customers. We have 80% of the largest educational institutions in the U. S. Is customers. We have a greater than 50% of the largest health systems in the U. S. Is customers already and greater than 40% of the largest municipalities in United States. So so we've seen some really great adoption across all four segments. Again, I think the needs of a small dentist's office are gonna be different than the needs of industrial manufacturing organization. And so we continue to find solution sets with little dress, the needs of each one of those customers. We have strategic teams that are focused specifically on the segments and how to solve them. And as I said before, customers will always tell us what we could do better at >>that. Really, >>What drives our innovation >>and where can folks go? Business owners small enlarged to learn more about Amazon business >>amazon dot com slash business >>Easy, David. Thank you for joining student on a program and sharing with us What Amazon business as we appreciate it. >>Very welcome. Thanks for having me. >>Alright. First the Minutemen. I'm Lisa Martin and you're watching the Cube from Day two of our coverage of aws reinvent 19 from Vegas signing off. Thanks for watching

Published Date : Dec 5 2019

SUMMARY :

Brought to you by Amazon Web service 65,000 or so folks that AWS is expecting here and I think they're all in the so everybody on the planet knows amazon dot com. This week's getting alerts on their phones of package deliveries. Yes, that's why you one of the best parts of your day is when that Amazon package shows up and it's focusing specifically on the needs to procure it needs of business and institutional customers. We can't incrementally change the environment, so tell us a little bit what happens in your space and how So one of things that we've done way it's on the G s, a contract negotiated from the years when you go to companies and you say, A lot of that is happening Dr Spell some of the things that Amazon business is seeing in your customers and how it is enabling risk management, supplier on boarding and off, boarding compliance with you to your point earlier Over 55% of the respondents said that their goals are either fully aligned or mostly align with the goals I t in the business separately, doing their things. One of the things that I found really interesting is eight of us as a partner network. So how does this play into your convergence between Amazon business in AWS overtime in the marketplace, we offer kind of a goods marketplace. the user whose provisioning that focus on what they want to do, which is developing new solutions to serve customers. One of the things that's interesting about them, and I'd love to get your feedback on the is their community is really pretty right, and that's one of the things that we've been able to grow so quickly, right? You'll have something called Business Prime. O. So most of us are prime members as consumers, and there's a number of features to come with Well, if you need two more business videos for your business, prime customers, give us a call. of Amazon business that you guys have built into the technology to delay liver that And so obviously security here it reinvent you walked the expo floor. What are some of the things that surprised you most about the last day and 1/2 with all the announcements dso It's to me that's a great opportunity that we can continue to be more to educate customers about the opportunity and how Amazon of this last question for you Looking at the vertical focus that you guys are taking, you mentioned the verticals, We have strategic teams that are focused specifically on the segments and that. Thank you for joining student on a program and sharing with us What Amazon Thanks for having me. of our coverage of aws reinvent 19 from Vegas signing off.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
David StoutPERSON

0.99+

DavidPERSON

0.99+

CanadaLOCATION

0.99+

AmazonORGANIZATION

0.99+

2015DATE

0.99+

AsaiPERSON

0.99+

Andy JassyPERSON

0.99+

2013DATE

0.99+

GermanyLOCATION

0.99+

SpainLOCATION

0.99+

FranceLOCATION

0.99+

Lisa MartinPERSON

0.99+

JapanLOCATION

0.99+

ItalyLOCATION

0.99+

IndiaLOCATION

0.99+

AWSORGANIZATION

0.99+

StephenPERSON

0.99+

SuePERSON

0.99+

Dave McCannPERSON

0.99+

United StatesLOCATION

0.99+

Las VegasLOCATION

0.99+

80%QUANTITY

0.99+

United KingdomLOCATION

0.99+

eightQUANTITY

0.99+

70%QUANTITY

0.99+

OctaORGANIZATION

0.99+

nine countriesQUANTITY

0.99+

55QUANTITY

0.99+

last monthDATE

0.99+

14 press releasesQUANTITY

0.99+

second dayQUANTITY

0.99+

65,000 peopleQUANTITY

0.99+

two sidesQUANTITY

0.99+

last weekDATE

0.99+

65,000QUANTITY

0.99+

OneQUANTITY

0.99+

U. S.LOCATION

0.99+

USLOCATION

0.99+

bothQUANTITY

0.99+

12 months agoDATE

0.99+

two organizationsQUANTITY

0.99+

two years agoDATE

0.99+

couple months agoDATE

0.99+

This weekDATE

0.99+

$10 billionQUANTITY

0.98+

YesterdayDATE

0.98+

oneQUANTITY

0.98+

yesterdayDATE

0.98+

greater than 50%QUANTITY

0.98+

this weekDATE

0.98+

four yearsQUANTITY

0.98+

FirstQUANTITY

0.97+

Breaking Analysis: The Transformation of Dell Technologies


 

from the silicon angle media office in Boston Massachusetts it's the queue now here's your host David on tape hello everyone and welcome to this week's episode of the cube insights powered by ETR you know this past week we attended the Dell technologies Industry Analysts event and in this breaking analysis I want to summarize the key takeaways and discuss some of the macro trends in the industry that are affecting Dell I'll also discuss some of the fundamental assumptions that Dell is making in its operating model and I'll talk about some of the challenges that I see for the company going forward and hopefully what is a frank manner now let me start with the event itself it was held in Austin Texas and it's clear that Austin Texas is becoming the epicenter of Dell post-acquisition of EMC it's shifting strongly back to Texas while the legacy of EMC remains what is the most critical part of Dells portfolio thanks to vmware the energy of Dell emanates from its founder Michael Dell the event was attended by about 250 press and analysts over a two-day period it was very well run with strong levels of executive access which is always very important to the analysts and lots of transparency and I thought clarity of message now the number one takeaway on this is Dell in four years the company has gone from irrelevance to a dominant and highly relevant player in the enterprise tech especially the CIOs and it's one of the most amazing transformations of a company that personally I've ever seen and I've seen several there were four other key takeaways for me that I'll show on this first slide of Alex if you bring it up first Michael Dell has put forth a set of moonshot goals for 2030 let me give you some examples by 2030 Dell says that for every product that they sell they're going to recycle an equivalent product by 2030 50 percent of the global workforce of Dell will be women and 40 percent of the managers of people will be women 25 percent of the u.s. workforce will be either Hispanic or African now most tech stories today are negative and this is a great positive message I'm not gonna spend a lot of time on this because in there's much more that Dell laid out but kudos for Dell to make for making these initiatives a priority you know particularly the women in tech and the diversity in the minorities I think it's excellent the second takeaway is Dell for Dell is the Dell is being driven by Jeff Clark and this guy is on a mission to simplify the portfolio Dell claims its reduced its product portfolio from 88 platforms down to 20 of that power platforms that powers a new brand now the reality is Dell really hasn't deprecated 68 products many if not most are still around but the RMD energy is all going into the new stuff now the third takeaway was a big announcement around power one power one is Dells new platform for the next generation of converged infrastructure now a lot of people might look at this and say well this is converged infrastructure without Cisco well it is actually and while that's true power one according to Dell is a much more of a developer friendly API and micro services based platform with a lot of automation software built in it's essentially going to be Dells go forward platform for customers that don't want to roll their own infrastructure the expectation or inference that that we took away was that power one will integrate most if not all future storage networking and server products Adela's positioning this as a complement to HCI or hyper-converged infrastructure which comprises VX rail VX flex which is the scale i/o and of course the OEM Nutanix so you can see Dell still got some work to do in terms of streamlining its portfolio and here's my lock of the day is that they'll be phasing out the Nutanix OEM relationship you could take that one to the bank now the fourth takeaway was the Dells cloud strategy is really coming into focus is it a winning strategy I honestly can't say at this point but in my view it's the only option that Dell has and and because of VMware they have a fighting chance Dell is in a much better position than other suppliers that that rely on you know Prem install bases because of VMware VMware is not only Dells piggy bank it is but it also gives Dell strategic levers with with CIOs and partners like for instance AWS now later on I'm going to share some ETR data that will give you some context but the bottom line is that the cloud is having an impact on everyone's business including Dells and I mean let me add the Dells cloud strategy in addition to relying on VMware is completely dependent on the assumptions that the world is going to be hybrid which is a good assumption and that multi cloud is going to evolve from what today I've said as a symptom of multi-vendor to a fundamental priority for CIOs again not a bad assumption but because of VMware adele has more than a fighting chance to compete for share now finally that that adele is going to be able to capitalize on the edge personally I think this is the biggest wildcard what I do think is that developers are going to be a crucial part of the edge and at this point in time Dell and VMware are not really top of mine in the developer community now the event involved keynotes from Michael Dell and other execs including including the CFO it was Tom sweet and and many other breakout sessions you know the normal one-on-ones as well now I don't have time to go into all this but there are some things that I want to share about Jeff Clark's presentation specifically he's the person that took over from David David Gordon a couple years ago he's been at Dell for more than 30 years and he was there when I think it was called pcs limited so a long time he's a trusted operational executive of Michael Dell's I'm very impressed with this guy he doesn't use a cheap prompter when he talks and in fact he has some notes but he's got these facts and figures at the in his head that he rattles off like a staccato pace he's an OBS exec and so let me summarize the his discussion now to bring up this slide the the big picture is the data sphere is gonna grow to 175 zettabytes and half of that is going to be created at the edge of that 30% is gonna require real-time processing now he talked about the mandate for simplification and he called this staying the easy button now in QA I asked him like why did it take you guys so long to figure out something so obvious which is kind of a snarky analyst question not his credit he didn't throw his predecessors under the bus rather what he did is he focused on the future and sit he said you know they shared the figures that I stated earlier about you know taking 88 platforms down to 20 and he focused on the priorities of the future so he didn't say it but I'm gonna say it for him he inherited a very messy portfolio and he had to clean up the crime scene me tell let me tell you what a buyer said about EMC back in 2018 this is from the ETR Venn survey when they go out and they probe you know specific customers and they talk to them this guy says NetApp has done a really good job of advertising and positioning itself within the cloud and within data centers themselves they've got a broad portfolio and I don't want to make comments about NetApp but so just I'm not sure I agree with all this but okay come back to his statements and and they've they've integrated fairly well here's what's relevant what he said was EMC on the other hand is not as well integrated they've got a broad portfolio but it's not necessarily - easy easy to pick and choose from the different categories okay so I agree with that you know look the mega launch product dujour worked for EMC it allowed them to carry on for another five or six years after the downturn but the lack of integration eventually caught up to that minute and it will always you know caught up catch up to large companies who rely on either lots of M&A or spinning out new products with lots of overlap anyway I digress the third thing that Clarke talked about was the big market size and the share gains pcs are a 200 billion dollar market servers are an 80 billion dollar market an external storage is a 26 billion dollar market Della's gains 600 basis points according to Clarke in pcs over the last six years 400 came in the last three years 375 basis points in storage in the past two years now of course what he didn't mention that was after a dismal performance a few years earlier so they had a pretty easy compare but my point is this when you talk to Michael Dell you talked to Tom sweet you talked to Jeff Clark and all the people folks in the company share gains are critical to Dells strategy especially because the cloud is taking so much share of wallet in the enterprise I'll make some other comments on that now finally there are two fundamental beliefs that dell has that i want to share with you one is that they can be a consolidator of these core markets in a downturn deltax they can hold their breath you know so to speak longer than the competitors and of course in an up market they think they can accelerate their leverage points which leads to the second belief that jeff clark talked about which is how dell will deliver differentiation and value so he decided four items there one is they got 40,000 direct sellers so they got a big go-to market presence they got 35,000 service professionals a 66 billion-dollar supply chain and then Dell financial services arm which you know forces Dell to carry a lot of debt but that debt throws off cash and it's not really part of Dells core debt from EMC acquisition now others have that too but but Dells got you know big presents there all right so I want to pivot to the ETR data and let's see how Dell looks in the spending survey and since market share is so important to Dell why don't we take a look at how they're doing so Alex this slide that I'm showing here what each er refers to as market share market share is defined by you TR as vendor citations in the survey excluding replacements so customers that are adding spending the same or spending more as spending less divided by the total number of respondents in the survey so it's a measure of how pervasive the vendor is in the data set what I'm showing in this slide is Dells market share and its three most important business lines namely VMware Delhi MC and Adele's laptop business and I'm showing this from the January 17 survey to October 19 now notice the survey sample overall is 960 for respondents and the three brands they show 800 and said six hundred and twenty two and three hundred and two shared ends within that 964 so there's two points one else doing pretty well I mean I'd say it's better than holding serve and as you can see it's steadily gaining now the second point is that look at the net scores here you know they're okay especially for vmware intel's laptop but Dell EMC for instance specifically their server and storage and networking business you know not so much so there's there's a mixed story here so let me make some comments on the macro and things that I've discussed with with ETR and and my narrative on demand overall some things that I've said you shared with you before as we've discussed in past breaking analyses spending is reverting back to pre eighteen levels but it's not falling off a cliff we're seeing fewer adoptions of new tech and more replacements of old tech so combine this with lower levels of spending and more citations overall we're seeing net score go down relative to previous surveys so here's what we think is happening there's less experimentation going on with the digital initiatives which started you know back in 2016 so you're seeing fewer adoptions of new tech as customers are start placing their bets and they're retiring leggy legacy systems that they were keeping on as a hedge and they're narrowing their spend on the new stuff and unplugging the stuff they don't need anymore and they're going at the serious production mode with the pocs so that means overall spending is softer it's not a disaster but it's lower than expected then coming into this year storage is on the back burner in a lot of accounts because of cloud and the big flash injection that I've talked about giving him more Headroom servers are really soft for Dell especially because they have a tough compared with previous with last year PC is actually pretty good all things being considered so where is the spending action well it's in the cloud now q how many vendors tell me that there's a big rebate repatriation trend happening ie people have cloud remorse and they're all moving back on pram not all but many M say it doesn't happen but at the macro-level its noise compared to the spending that's happening in the cloud just do the math all you got to do is look at AWS and Microsoft and what they report and compare it to any enterprise company that relies on on-prem selling I mean I don't want to argue about it you believe what you want but I would much prefer to look at the data so let's do that so here's a slide that shows ETR data on customer spending on the cloud so you got a AWS Azure and Google spenders and how their spending patterns have changed over time for dell emc servers so you got six hundred and thirty six cloud accounts 175 to 200 shared dell emc server accounts over the past three periods and yet net scores of 24% down to 16% so look at the gray bar versus the yellow bar gray is October 18 yellow is October 19 okay you get the picture the next slide is the same view for Dell EMC storage the gray bar is last year yellow bar is this year's survey so look at it 22% down to 5% that's not good so storage is getting hit by cloud and that's going to continue all right so let me conclude with some comments in general overall I like to tell strategy you know honestly without VMware I'm probably not gonna fly to Austin this week just being honest but with VMware Dell is far more important to our community so I pay more attention to it I haven't shared many thoughts on Dells financials but I think they have some upside here as they continue to pay down their debt by the way every five billion of dollars that they retire in debt it drops twenty five cents right to earnings per share Dell throws off a lot of cash it's a very well-run company they got an excellent management team we talked about their share gain lever they'll have a public cloud so they got to make on Prem as simple as possible and ideally is cloud like as they can you know the on-premise experience frankly is well behind that of the cloud but but cloud you know getting less simple and it's not cheap so on Prem in my view doesn't have to be exactly cloud it's just got to be good enough now Dell this week also refreshed its on demand pricing but it's good and it's obviously relevant to cloud not have time to go into all the detail but suffice to say that near-term there on-demand stuff it's it's going to be a small factor in their business but longer-term I think it's going to play in it's particularly to the cloud model Dell is also betting on hybrid and multi cloud they have to and but they're up against several competitors Microsoft is the is really strong in this space Microsoft's also a partner of course but you got IBM and Red Hat Cisco Google sort of and some others but VMware it gives Dell an advantage and that is the key the big hole that I see in Dell I'm going to come back to innovation you know Dell spends billions of dollars on R&D I think it's the numbers 20 billion over the last four years so that's good but you know innovation this industry is being delivered delivered by developers no those are the drivers and and it's they're taking advantage of data applying machine intelligence and cloud for scale and Dell is clearly well positioned for the data trend you know could partner for cloud it can certainly play an AI but what it lacks in my opinion is appeal to the developer community and just as Dell has become relevant to CIOs it needs this a similar type of relevance with the devs and that's a different ballgame so it's hopes are leaning on VMware and is of course its acquisition of pivotal but if I were Dell I would not sit back and wait for pivotal and VMware to figure it out here's what I would do if I were Dell I would deploy at least a thousand engineers they got twenty thousand engineers take a thousand or fifteen hundred them and point them toward developing open source tools and build applications and tools around all these hot emerging trends that we hear about multi-cloud multi cloud management edge all the innovations going on at edge autonomous vehicles etc AI workloads machine intelligence machine learning I would open-source that work and make a big commitment to the developer community big contributions and that would build hooks in from my hardware into these tools to make my hardware run better faster cheaper on these systems I want to thank my friend Peter burrows for forgiving me that idea but I think it's a great idea I think it's radical but it makes sense in this world that is really being driven by developers okay this is Dave Volante signing out from this episode of cube insights powered by ETR thanks for watching we'll see you next time

Published Date : Nov 15 2019

SUMMARY :

from the January 17 survey to October 19

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Jeff ClarkPERSON

0.99+

Michael DellPERSON

0.99+

October 19DATE

0.99+

Dave VolantePERSON

0.99+

TomPERSON

0.99+

January 17DATE

0.99+

2018DATE

0.99+

MicrosoftORGANIZATION

0.99+

2016DATE

0.99+

October 18DATE

0.99+

IBMORGANIZATION

0.99+

AWSORGANIZATION

0.99+

second pointQUANTITY

0.99+

DellORGANIZATION

0.99+

Austin TexasLOCATION

0.99+

VMwareORGANIZATION

0.99+

24%QUANTITY

0.99+

Michael DellPERSON

0.99+

two pointsQUANTITY

0.99+

20 billionQUANTITY

0.99+

EMCORGANIZATION

0.99+

35,000 service professionalsQUANTITY

0.99+

22%QUANTITY

0.99+

ClarkePERSON

0.99+

30%QUANTITY

0.99+

DavidPERSON

0.99+

AustinLOCATION

0.99+

26 billion dollarQUANTITY

0.99+

TexasLOCATION

0.99+

66 billion-dollarQUANTITY

0.99+

DellsORGANIZATION

0.99+

2030DATE

0.99+

16%QUANTITY

0.99+

CiscoORGANIZATION

0.99+

80 billion dollarQUANTITY

0.99+

175QUANTITY

0.99+

last yearDATE

0.99+

88 platformsQUANTITY

0.99+

twenty thousand engineersQUANTITY

0.99+

GoogleORGANIZATION

0.99+

David David GordonPERSON

0.99+

40 percentQUANTITY

0.99+

68 productsQUANTITY

0.99+

adelePERSON

0.99+

second takeawayQUANTITY

0.99+

964QUANTITY

0.99+

375 basis pointsQUANTITY

0.99+

third takeawayQUANTITY

0.99+

jeff clarkPERSON

0.99+

Austin TexasLOCATION

0.99+

600 basis pointsQUANTITY

0.99+

200 billion dollarQUANTITY

0.99+

three brandsQUANTITY

0.99+

Boston MassachusettsLOCATION

0.99+

400QUANTITY

0.98+

twenty five centsQUANTITY

0.98+

200QUANTITY

0.98+

Peter burrowsPERSON

0.98+

Varun Chhabra, Dell EMC & Muneyb Minhazuddin, VMware | VMworld 2019


 

>> live from San Francisco celebrating 10 years of high tech coverage. It's the Cube covering Veum World 2019 brought to you by IBM Wear and its ecosystem partners. >> Welcome back to San Francisco. We continue our coverage here. Live on the Cube. 10th year John of covering Veum World This is 29 teens version John for John Wall's Got to have inside the Moscone Center. We're joined now by Varun Chabrol It was the vice president of marketing at Delhi M. C. Good to see you today. >> Thanks for having me. >> How's your week been? So far? >> It's been amazing. How can you don't get excited? All the innovation we're seeing this week >> we'll hear about some big announcements. Do you guys have made? And Moon Young Man Azzedine, who is the vice president of product marketing that for cloud security and works based solutions at Veum wear when you're good to see you. >> Good to see you again. You, By >> the way, you might be the busiest guy here. Yesterday, when you came into the set, you were coming in. Just spoken to 1300 people in a standing room only session You coming out? 500 folks, How many sessions have you done? The seven. So >> you don't count the the one on one with the analyst. And, uh, you know, the customers and partners and press. And tomorrow actually host ah 140 press media analyst on campus in Palo Alto from Asia Pacific because they float all the way from Asia >> plus 140. Yeah, it's a piece of cake. >> Yeah, hose them from 10 to 4. So, I mean, >> you're always smiling >> knowing that this is a pretty wide audience to whom you've been speaking. But just generally, what are you if there's a common thread at all about the kinds of questions that people are coming to you with, or or the concerns or maybe just the things they want to talk about being inspired. But what they're hearing here at the show, >> Okay. Now, according to two aspects of it, one obviously from analysts themselves, you know, they are actually have been very complimentary about the way we've taken our approach. I'm not sure if you could have paid attention. In the last couple of years, we've been talking especially the cloud side, the narrative, to be very much about use cases, solving problems. You know the key? No, we talked about hate my grade modernize. It wasn't about Hey, I've got the next big product here with all these features and capabilities. You do this and that. So we're gonna shifted out narrative. And it was very, you know, the the analyst across the boat. You know, we've been seeing an appreciative of the fact that you actually changing a narrative to be re compelling and we're gonna reflected. And we have some things here like Cloud City, where it's not a standard demo boot. It's a it's ah, Customers walk in and they touch and feel and see which we did it, Adele technology will, too. It's like, What's your business? Probably going through these applications. I'm sitting. I don't know if I should be modernizing them or should be migrating into Amazon. A ridge or so. So you know that narrative the analysts are appreciative off, and that reflects into the customer conversations I've been having in the briefings, like one on one with customers. They're really kind of lost us. D'oh! Hey, I've I'm working in this environment. There's a lot of pressure for me. Thio modernize my applications or go adopt my cloud. First strategy is where do I start? Where do I go? It's like, you know, there's a big pressure, so they just want clarity. I think in the end, everything we're gonna we're doing in our study that comes out obviously the buzzword for this weird world. It stanza, right? And, you know, >> we've won the product announcements was >> actually Brandon can Oh, yeah. Branding announcement, to be honest is yeah, because we're trying to bring together, as you know, in Tansy has landed in Bill Run Manage billed as in you know how our intent to acquire Pivotal Already acquired Big Tommy. How all our different acquisitions with different brand names are coming together to establish our bills portfolio again. The sphere. Everybody knows the sphere Project Pacific P ks. All of those create a good run time, environment and manageability like Adi manage with assets from ve Franta gain morbid Nami and you know it. So this multiple brands that are coming into this package off Iran. So we had a creative tan Xue too, you know, put forward statement together that yes is going to be 78 different brands coming into this, but going forward to stand. >> So so that's a great strategy on De Liam Seaside on Del Technology. Michael Dell was in here and I asked him. I said he could have been number one in everything you could. Let's talk about I'm number one in servers again. You kind of get on HP, little baby. But those air peace parts now. So we've got the cloud game. It's bringing despair it at parts together kind and making it coherent from a positioning standpoint and understandable and deployable. So you guys are going down there. That's your cloud strategy. Take a minute to explain that. >> Yeah, absolutely, John. So So what? What we've been doing. We announced this at Del Technologies will this year. But, you know, in the cloud infrastructure space, we're working very closely with the anywhere too tightly integrate our hardware solutions with their their cloud software. And we think that by combining these two in a tightly integrated joined engineer, jointly engineered solutions coupled with the service, is that you know, both of'em were and l e m c bring the customers we think we have. We're giving customers are very consistent experience both with their own premises, infrastructure with public cloud as well as with the edge cloud. And that's really what we're trying to do. That's what we've been building upon and uniting the announcements this week. You know, just just hopefully show customers that the sky's the limit, whether it's not just your infrastructure management. Also app development. Managing your APS both traditional and and cloud native. It's all here for And >> what's the big takeaway free from your standpoint that you'd like people to know about what's going on? Adele the emcee for the VM. Where relation. What's the big top item? >> Yeah, there's there's there's just so much good Doctor Wait forever drank the town about. If someone rises >> way, only have two hours >> time work. The most important thing that people should should know about it, >> you know, both deli M. C and V. M. R. I think, are very, very customer driven companies that we respond to customer feedback and we try to respond to them very fast. That's been true to our respective lifetimes and what we've done in the so that I think there's two broad areas of collaboration. One is in the cloud space, which is all about, you know, making sure that the the innovation that GM is bringing the market, we're providing that in a toy tightly integrated infrastructure solution. Right. So we announced from a deli in seaside support for Vienna, where p ks being deployed automatically on Vieques trail using VCF return. Our customers can you know, a lot of teams were telling us we have our developers and turning developers banging slash knocking on the door, saying we need to build a cloud. Native applications. You need to give us an environment that we can use. And you know, if if all righty, if these IittIe teams don't turn around and give them something relatively quickly Well, guess what? The developers will go somewhere else, right? Yeah, exactly. So And if you look at the kubernetes environment today, if you really look look at what the work that's required to set up kubernetes and ready infrastructure. So a lot of scripting a lot of manual, you know, work command line interface is testing stuff. And what what? V m r p k s does. And you know what times you will do as well is really makes it easy when we've taken that with the magic of the American Foundation sitting on top of the exhale to make it super easy for our customers to be able to deploy kubernetes ready infrastructure and then have it be ready for scale, right? And then the important thing here also is this is the same infrastructure of the expelling bcf that our customers are using for traditional applications as well, right? Trying to reduce that complexity. Give them the one platform. So this cloud, you know, we had we were doing the same integration on just with R A C I platform, but also with our best to breach storage or we're not working with the C f. And then we're also making investments on data protection like it's so important to be able to manage your data in this multi cloud world. We have applications sitting everywhere, data. We all know that it is a crown jewel. So >> it's really a king validating from the Vienna a point of view. How that works right is is about applications is about the infrastructure, and it's about the operation and it really kind of together as we talk about Han Xue p. K s is giving our customers that Chuy's off. You pick Cuban eighties, you know, environments, application choice. >> Um, >> it took us. Actually, we didn't We didn't arrive it in that order. Wait. Did it. In the outer off Infrastructure Plot Foundation is a critical piece of the joint engineering. But being aware and the Della Bella Technologies is really from aviary perspective. It took Locke Foundation, and that's the stack that runs in every public cloud. So, you know AWS as your G C P 4000 plus, you know, cloud provider partners. But Flat Foundation is a platform that was validated on. They'll take hardware and you know, that's the package. But now, as you see, we're lighting that it's same infrastructure up for traditional and culminated applications. >> I think the app sides important to point out, because if you could ve m wears heritage, you look at Dale's heritage. You had abs that ran on PCs absent, ran on servers, client server. And if you look at the fertilization that wasn't under the covers, apt an innovation that didn't require code changes. So that's the DNA that you guys have. Now, when you think about like cloud to point out which we've been riffing on that concept that's basically enterprise cloud mean donut. Hybrid cloud applications are gonna drive. The value on our premises is that they're going to be customer requirements that traditionally wouldn't have fit in the product. Marketing, management, featureless customs. Gonna define what they want. They'll build it, and then they'll dictate to the infrastructure to make it run. What? We can't do that yet. It'll be, Yes, we cannot be enabled to be dynamics. This is a a new cloud. 2.0, feature. This changes the complete game on suppliers >> completely agree. You know to your point, because, you know, you bring it thio back toward civilization. We've been going higher up the stack on So Day zero virtualization infrastructure will virtual eyes. So the line off abstraction has just been climbing from hardware retort realization next to like, you know, Pat platform of the service, and you kind of were working up our way down infrastructure. Now that base infrastructure platform looks like plants. Right? >> And there were times out a little bit over here. On the upside, you meet in the middle of >> it in the middle >> that is Hello, >> absolutely so ap and at middle wears shrinking down this way. Infrastructures. You know that the cloud incriminating stride in the middle to say, Well, that's a bit of, you know, infrastructure is a Kodak and pull. He's a bit of a AP AP eyes I can can I draw from And that's kind of nice future middleware. But our dad, I >> mean, I think applications air in charge, right? I mean, that's not sure That's the dynamic. That's the way it should be. But it never was that way before is basically the infrastructure was your gating factor. The network exact cloud two points Network security data. Yes, Dev Ops. A true Dev Ops Devane, Ops, Infrastructures Code. >> The only point I wanted to add is the reason the emphasis on abscess change acts in the past. Used to be a business support system after today is business. >> Yeah, I mean, it's >> really or you're you're gonna live or die based on the digital services you provide your customers. The other thing I was going to say about cloud 2.0, is that it's also becoming increasingly clear when we Dr customers that, um, customers are realizing Cloud is not a place right. There was this kind of cloud. One point it was okay. Big honking data centers, hyper skaters will be found now is that customers have gone through that process of and there's a lot more maturity in terms of understanding. What is good, better running on premises. What is what's better running in public Cloud? There's a place for both of them and that, um, and the cloud is actually the automation, the service delivery. It's Maurin operation and a way of being almost than a place. >> And what is it? Well, what does it do for you all? Then, in terms of challenge, especially at your teams, because you talk about all this customization, you're allowing the application to almost drive. You know, you're changing places in terms of who's the power of the relationship? Yes. Oh, me, yeah, How what? What does that do for you? Oh, in terms of how you approach that, how you change of mindset and how you change what you deliver? >> I think John, it's the way I think about it is that both daily emcee in Vienna, or any technology provider that's worth their salt is in the business of building platforms. Right? And platforms are essentially extensible. They're really they really provide a foundation that other people can innovate on top of it. And that's how I think you handled the customers issue. If one thing I think we can all agree on is that I t has always taught us there's no one size fits. All right? Right. So I think providing choice along every single dimension is super important for our >> customers. Yeah, I think that platform thing is a huge point. And I was gonna ask that question before John got jumped in because one of the things that you just brought up was platform is you guys have to build an enabling platform. One as suppliers. Okay, The successful cloud to point out cos are ones that are innovating in weird areas. Monitoring, for instance, they who will have thought that monitoring now observe ability would be such a massive, lucrative sector four. I pose M and A Why? Because it's data. It's instrumentation. This is operating system kind of thinking here is like network. So thinking like a platform on the supplier size one, the customers got to start thinking like a platform because their stakeholders air their internal developers or a P I shipping to suppliers. This is new for enterprises. This is news requires full hybrid capability. This requires date at the center of the value proposition. >> That's again the biggest value is business and I tr coming together on the area of applications and data. Yeah, that's starting up giving because the successful businesses are the ones who leveraged. Those guys have failed in the future, or the ones who don't pay attention to how critical applications are to the business logic and how critical data is to be able to mine and get the behavioral analytics to get ahead. And >> now the challenge in all this. But I'm learning and covering some of the public sector activity from the C I. A contract Jedi with Amazon to we had Raytheon Her here earlier is another customer example with another client is that procurement? And how they do business is not just a technical thing. There's like all this old legacy, things like, How do you procure technology, who you hire her and we hire developers? We build our own stack, so there's a lot of things going on. >> Yes, and you know, it's really interesting on the even on the procurement front, how our customers experience with Cloud has changed expectations, right, And that's really what we're doing with the McLaren DMC is what customers told us is, Hey, I love the agility of the cloud portal based access. Easy procurement. I love just being able to click a button and not have to navigate all this complexity. I need that for my own premises infrastructure. Imagine FRA structure. And that's, you know, in an example, while all of these dynamics are really all converging, >> well, if you can create abstraction, layer on a level of complexity and make things easy, simple and affordable, that's good business. Model >> one of our customers without taking the name right. The massive retailer you know they're spinning up, um, the retail outlets like crazy. They measure success in This was one truck roll, so they wanna have the entire infrastructure come into stand up one of the retail outlets in one truck roll. When everything comes in one button push that everything gets in a provision and up together. >> So that means I gotta have full software instrumentation automation Got intelligence. This is kind of where cloud 2.0, will lead us all >> likely. And that's expectation now that they go so fast and deploying this one Truck roll Hardware's there. Switch it on from the cloud it stood up and they're in operation 24 hours. >> Well, guys, we're going to get you on our power panels in our Palace of studio on this topic cloudy. But it's gonna be very aggressive and controversial topic because it's going to challenge the status quo. And that's really what this we're talking about >> that's in our DNA. >> And the good news is that that's more time with John. >> So as we before, we say so long, we've talked about clients. We talked about the folks you bet here. We talked about the presentation on this thing and what they're all getting out of it. What are you getting out of this? I mean, what are your takeaways? As you had back to your respective work orders, you get first. Okay? >> I think for me the biggest takeaway is just how incredibly vibrant via more user communities. I mean, it is unlike anything else I've seen before and now with the things like Project Pacific. I just feel like it's It's an opportunity for this community to be able to take the skills they have right now and actually go into this brave new world of containers with so much help forces having to do this all by yourself. Which means it's gonna be, you know, if you think about how largest community is, think about how much innovation this will spore in the container space and because of that in the application space and then because of that in business is I mean, this is a It just feels like a tipping point for me >> to me. Sure, I got high fives from every tech geek, you know, when we came out, you know, I also on our technical advisory boats for the company that these are the hot core geeks who were followed and you know us to the, you know, these were the fans and they were like, you know, they always kind of like if you walk out of them and you talk to them and they, uh how did it work? Because they my bar, you have a very high bar. They cut through all your marketing messaging. They go right to the hay. Is there meet in this And the high fives? I got the hajj. I got out. This is like, guys, you're nailing it. That's enough to tell me that a This is, like, 10 years ago. Yeah, that body. It's like you're so busy. I'm still smiling because the energy is I >> can't give you a hug. Give me a high five. Right. Good work, gentlemen. Thanks for the time. Always, he's still smiling to >> get you to a step. >> Good deal. Thanks for being with us. Thank you. Live on the Cube. You're watching our coverage in world 2019. Where? San Francisco. Back with more. Right after this.

Published Date : Aug 29 2019

SUMMARY :

brought to you by IBM Wear and its ecosystem partners. M. C. Good to see you today. How can you don't get excited? Do you guys have made? Good to see you again. the way, you might be the busiest guy here. you know, the customers and partners and press. Yeah, hose them from 10 to 4. that people are coming to you with, or or the concerns or maybe just the things they want to talk about being And it was very, you know, the the analyst to bring together, as you know, in Tansy has landed in Bill Run Manage So you guys are going down there. the service, is that you know, both of'em were and l e m c bring the customers we think we have. Adele the emcee for the VM. Yeah, there's there's there's just so much good Doctor Wait forever drank the town about. The most important thing that people should should know about it, So a lot of scripting a lot of manual, you know, work command you know, environments, application choice. They'll take hardware and you know, So that's the DNA that you guys have. realization next to like, you know, Pat platform of the service, and you kind of were working On the upside, you meet in the middle of You know that the cloud incriminating stride in the middle to say, Well, that's a bit of, I mean, that's not sure That's the dynamic. Used to be a business support system after today is business. the service delivery. Oh, in terms of how you approach that, how you change of mindset and how you change And that's how I think you handled the customers issue. because one of the things that you just brought up was platform is you guys have to build an enabling platform. and how critical data is to be able to mine and get the behavioral analytics to get ahead. There's like all this old legacy, things like, How do you procure technology, Yes, and you know, it's really interesting on the even on the procurement front, how our customers well, if you can create abstraction, layer on a level of complexity and make things easy, The massive retailer you know they're spinning This is kind of where cloud 2.0, will lead us all Switch it on from the cloud it stood up and they're in operation 24 hours. Well, guys, we're going to get you on our power panels in our Palace of studio on this topic cloudy. We talked about the folks you bet here. you know, if you think about how largest community is, think about how much innovation this will spore in the container space when we came out, you know, I also on our technical advisory boats for the company that these are the hot can't give you a hug. Live on the Cube.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
JohnPERSON

0.99+

AmazonORGANIZATION

0.99+

ViennaLOCATION

0.99+

Michael DellPERSON

0.99+

Asia PacificLOCATION

0.99+

two hoursQUANTITY

0.99+

AWSORGANIZATION

0.99+

Palo AltoLOCATION

0.99+

AsiaLOCATION

0.99+

San FranciscoLOCATION

0.99+

Varun ChabrolPERSON

0.99+

AdelePERSON

0.99+

IBMORGANIZATION

0.99+

500 folksQUANTITY

0.99+

Della Bella TechnologiesORGANIZATION

0.99+

24 hoursQUANTITY

0.99+

OneQUANTITY

0.99+

Del TechnologyORGANIZATION

0.99+

bothQUANTITY

0.99+

10 yearsQUANTITY

0.99+

V. M. R.PERSON

0.99+

American FoundationORGANIZATION

0.99+

1300 peopleQUANTITY

0.99+

tomorrowDATE

0.99+

Varun ChhabraPERSON

0.99+

HPORGANIZATION

0.99+

Locke FoundationORGANIZATION

0.99+

McLaren DMCORGANIZATION

0.99+

sevenQUANTITY

0.99+

VMwareORGANIZATION

0.99+

YesterdayDATE

0.99+

78 different brandsQUANTITY

0.99+

Big TommyORGANIZATION

0.99+

two aspectsQUANTITY

0.99+

One pointQUANTITY

0.98+

firstQUANTITY

0.98+

GMORGANIZATION

0.98+

twoQUANTITY

0.98+

2019DATE

0.98+

one platformQUANTITY

0.98+

10th yearQUANTITY

0.98+

this yearDATE

0.98+

todayDATE

0.98+

Moscone CenterLOCATION

0.98+

one truck rollQUANTITY

0.98+

29 teensQUANTITY

0.98+

Infrastructure Plot FoundationORGANIZATION

0.98+

two broad areasQUANTITY

0.97+

DalePERSON

0.97+

Del TechnologiesORGANIZATION

0.97+

10 years agoDATE

0.97+

oneQUANTITY

0.97+

Dell EMCORGANIZATION

0.97+

this weekDATE

0.97+

IranLOCATION

0.97+

First strategyQUANTITY

0.96+

one buttonQUANTITY

0.96+

Project PacificORGANIZATION

0.95+

DelhiLOCATION

0.94+

10QUANTITY

0.94+

two pointsQUANTITY

0.93+

BrandonPERSON

0.93+

John WallPERSON

0.93+

Han XuePERSON

0.93+

Moon Young Man AzzedinePERSON

0.93+

140QUANTITY

0.92+

G C P 4000 plusCOMMERCIAL_ITEM

0.92+

4QUANTITY

0.92+

KodakORGANIZATION

0.91+

one thingQUANTITY

0.91+

Muneyb MinhazuddinPERSON

0.91+

Flat FoundationORGANIZATION

0.91+

De Liam SeasidePERSON

0.88+

Veum wearORGANIZATION

0.88+

ChuyPERSON

0.88+

Veum World 2019EVENT

0.88+

140 press media analystQUANTITY

0.87+

RaytheonORGANIZATION

0.85+

Joe Malenfant, Cisco | Cisco Live US 2019


 

>> Announcer: Live from San Diego, California, it's theCUBE, covering Cisco Live US 2019. Brought to you by Cisco and its ecosystem partners. >> Welcome back to San Diego, everybody. This is Dave Vellante and Stu Miniman. You're watching theCUBE, the leader in live tech coverage. Lisa Martin is also here. Stu, I actually did see Ron Burgundy in the street last night. He was out, he was shaking hands with all the CCIEs. This is day three of Cisco Live 2019, theCUBE's coverage. Joe Malenfant is here, the director of IOT marketing at Cisco. Joe, great to see you in from Colorado Springs. >> Thank you very much. >> First time at theCUBE, welcome. >> It is my first time in theCUBE, thankfully it's not actually just a box, because I have a little claustrophobia going on. >> (laughs) So, IOT, it's got all the momentum. Alisa Tony was up on stage this week, addressing 28,000 press people. What's driving all this momentum, other than the great marketing, what's really happening in the field? >> IOT has been a very nebulous thing for the last few years, and we're finally started to see some solidification and some convergence around what it means. And really for Cisco, we started on this path a few years ago, but Liz took over last year. We've established a new strategy, because customers, organizations and especially organizations that run operational technology, think of refineries in the oil and gas industry, in the electric utilities industry. They run a whole separate network called industrial control systems, and that OT side of the house has traditionally been very siloed. Well, as the economy moves forward, as we digitize, they're trying to connect back with their enterprise side of the house. Well, if you're going to connect your network with the IT side, why not use the incumbent leader in enterprise networking? We know who they are. We're all sitting here right now with Cisco. So they look back to the IT side to say, hey, please help us connect. That's really what's driving the market today. >> So how should we think about the difference between OT networks and IT networks? Are there any things we can learn from Tellco which also had some unique inner attributes to it? But share with us what you guys have learned there. >> So the OT network is very different, right? It's very time sensitive; latency is just something that they can't have. When you think of email going down, what's the worst that happens? You might get a nasty gram eventually. Well, when the power grid falls over, lives are at stake. So, those networks are very critical, they're very sensitive and they've always been kept separate. As they start to make that interconnection, we need to bring together networking technologies that are for that environment. As they make that connection though, there is a very number one concern for them is wait a second, if we're going to connect this stuff, we need to make sure it's secure. If you're a chemical processor for example, and you've got a secret recipe, you don't publish that. You don't patent it, because you don't want the word to get out or else somebody's going to rip you off. So, they don't want to have this side of the house get connected with that side of the house and expose the secret sauce. So security becomes very top of mind for them. Connected but do it securely. >> All right, so, Joe, I've actually been happy with how I've seen the solutions (mumbles) from Cisco, because when I first heard IOT, it was like, well we're the leader in networking. We're going to network everything, and I'm like, okay. But at the device edge, one of the challenges is, often I have limited or no connectivity. So sometimes, I'm going to need to do the processing there. There's lots of different protocol issues that I have there. So talk about some of those new solutions that Cisco's been doing at the edge that are more than just sending bits back and forth. >> That's a great question, Stu. So, of course, everything has to do with networking, right? But networking is merely the vehicle for connectivity, and so we realized very quickly if we're going to create new routers and switches for this environment, there's an opportunity to do a little bit more. So back in February, we did something at DevNet Create called the Hackathon. We have a new router. It's a ruggedized router called the IR1101. I think Liz showed it on stage the other day, and this has a specific module inside of it. So there's a module that can be swapped out. Well, at the DevNet Create Hackathon, one of the teams actually created a machine learning module. Why machine learning at the edge, right? If you have 700 sub stations, you don't want to deploy machine learning on each and every one of them. You want to get all that data back into a central place so you have more data to actually train your algorithms on. Why would you put ML at the edge? Because not everything needs to come back. There's stuff that you can do at the edge, number one, with that machine learning on traffic that doesn't have to go back. When you don't back all traffic, that means you don't have to pay costs over to your LTE carrier for more data. Other times, as well, though, you're looking at compliance as another reason. So, that's one use case, right? Let's look at the other one, which really comes down to, okay, if I'm connecting things, and you can actually do some computing at the edge, how are we going to do it? On all of our new switches and routers that have edge compute capability, they're using native docker containers, so now you can actually deploy your applications at the edge. Again, do the work at the edge as close to where it has to be as possible. Don't bring it back, you don't have to worry about any sort of violation of compliance with local laws, sovereignty clouds. You don't have to worry about costs of back hauling traffic. And then, if anything's time sensitive, it stays as close to the edge as possible. >> So one of the keys here to your strategy is clear, is to allow developers to build new applications at the edge. You're not OT experts; that's not your roots. And those developers, your ultimate clients, are. They're the domain experts, they know what's going on, they know these specialized areas, so talk about the importance of having programmable infrastructure at the edge, and specifically what your strategy is. Where does Cisco leave off? And you're not a pass vendor. You're going to bring that in through partnerships, but help us understand that strategy a little bit better. >> Our ecosystem is incredibly important to us. So we've got, DevNet is incredibly important to Cisco, because as you heard probably yesterday, Susie announced new certifications for IOT. Those certifications allow engineers, whether it's a control systems engineer, whether it's a network engineer, to actually get certified, be it specialist, be it professional, in writing their applications for the edge, for those specific environments. But more importantly, because, let's go back to the environment that we're working in, time sensitive, very critical, low latency networks. You don't want to go and push out something where you're not 100% certain, so IOT certifications that DevNet has created give those engineers a repository, a sandbox and all of the Cisco solutions to actually test with before they do the deployment and ensure, almost guarantee themselves success by pushing the production. >> And one of the key things theirs do is the ability to test things quickly and fail fast. >> Yeah, well one of the things that I was a little bit concerned about when I saw this wave of IOT is every customer's going to have different requirements, so it feels like we at least get some level of maturity and commonality if we can have certification. >> Joe: Exactly. >> What does somebody come out of? What skill set do they have in rank? Because you said from a manufacturing or healthcare, everybody's going to use IOT, but how we use it and where we use it is going to be very different. What's the base layer that we're learning about? >> So, ultimately, the engineer who's actually coding these things, kind of what you said. They're all going to be very vertical specific use cases. There's not a lot of horizontal stuff going on, so we're creating a baseline for the engineer to understand their environments better. They honestly know it better than we do, but we want to make sure that as they go to deploy these things that we give them the infrastructure to do it on, the application and framework within which to do it, and the tools to be able to do it. And so that's the docker, the modules, being able to do edge compute and then lastly having that certification within IOT to how do I code this thing? Can I guarantee that I'm going to be successful and push it out? >> Joe, what's the organizational dynamic like? You always hear the store's OT is not talking to IT. They're different animals. You've got some hardcore engineers that have hardened their infrastructure, and you got IT guys that are trying to build applications and support applications for the business. Those two constituencies don't talk. What can Cisco do? What's the strategy with regard to bringing those constituents together? Do you have to or is it sort of divide and conquer? >> I think the number one thing that we want to do is enable the collaboration between the IT and OT. It's not that people don't want to. They're just trying to figure out how to do it better. So if we can help them number one, connect their networks together, safely and securely, that's number one. Reliable and secure networking, what we're known for. But number two, from the OT side, back to what I said originally was around the security side. So, I don't know if you guys heard, we announced last week our intent to acquire a company called Sentryo. Now, why is this important? Because they do passive network detection, whether it's anomaly detection, but they do asset discovery as well. Now a big thing when you're connecting those OT networks into the IT world is what assets do I even have? Those assets are vastly different from anything IT actually knows so this acquisition will allow us to passively discover and tell them, here's your list of assets that you're going to be connecting. Here's what we need to secure, so they know in scope as they walk into this project, they've got a really good blueprint for what needs to be done and not surprises. And the reason that's important is about only 40% of all IOT projects make it from pilot to production. I mean that's kind of staggeringly low. I actually had an analyst tell me yesterday, I'm shocked you guys said 40%, because I only hear about 30%. >> Yeah, yeah, right. >> And when you're doing it in a lab, you know all the variables, but when you go out to a brown field environment, where you've got 20 year old systems that honestly was probably a system hidden underneath some guy's desk that nobody's actually known about. If it ain't broke, don't fix it. We're actually able to discover all those assets now. That's why we did the acquisitions, so it's really from an asset visibility and a security standpoint. >> And you're saying, Joe, that that discovery is specific to edge assets versus like a stealth watch. We heard a lot about stealth watch this week, which is they do discovery, but you say that's predominantly IT assets, servers, storage, networking, you know, switches, et cetera, routers. >> I mean, listen, so stealth watch is awesome, and I think eventually there's going to be a little bit of a merger between some of these things. But, the operational technology environment is very different. They're not native IP. They don't talk the same protocols. There's thousands of different protocols that exist in an operational technology environment, DMP3, Modbus, Profinet, Profibus. Just very few right there. (laughs) Those IT has never, ever talked them. They don't even know what they mean for the most part. Tell an IT guy, hey can you detect this DMP3 traffic? The answer's no. However, when we move into that environment, our networks need to be able to understand that traffic, and that's where Sentryo comes in with that operational technology expertise to help the IT and the OT really come together. Business all comes at the end of the day. >> So, Joe, give us a little spin around the show from an IOT standpoint. We've got the IOT takeover happening here in the DevNet zone. All the classroom seem packed jammed, as they've been all week for all the takeovers, but give us a little spin around. >> It's been amazing actually so far, this year. Having been at Cisco for a few years now, I walked into this and said, wow, we are definitely in the IOT world. We've got IOT plastered outside; we've got it inside. People are very interested in IOT. They're interested not just in what we're doing, but how they can take the knowledge and what they're going to learn here and really bring it back into a practical use case at their own organizations. So, from an IOT perspective, the world of solutions downstairs is jam packed. I mean, we've got a massive presence down there. We've connected the buses that are outside. If you look at the app, we've actually connected those buses to the app for real time data to say this is when the next bus is actually coming. I mean, what a pain in the butt is it to stand outside and go, where's the shuttle bus? We can tell you where the shuttle bus is. We can tell you when it's coming and how long you're going to have to wait. And yes, don't worry, you've got time to get another coffee. >> Just follow the line you'll find the bus. (laughs) >> You'll find the bus but how long is it going to take to get you there? >> (laughs) Okay, you were mentioning about some of the reasons for apps at the edge. I want to come back and explore that a little bit. You said compliance, I think you threw in cost. There's physics involved, as well. So the cloud guys would say, hey yeah, we know there's a lot of stuff going at the edge, but ultimately the heavy work is going to be done in the cloud and all the modeling. You've got others who are saying, hey, here's the blocks, going to put it at the edge instead of a top down approach. What's your scenario in terms of data at the edge? Why does data need to stay at the edge? You mentioned real time before, but let's double click on that a little bit. >> So I think there's really three key reasons that data and applications are going to be processed at the edge. Number one, compliance, right? So there's certain data that's going to come in that cannot be shipped back to a public cloud. That's part of the rules; you cannot do it. No public cloud for certain private data. Number two is cost, honestly, and this is a really big one. If you can reduce your overall cost, instead of back hauling all that traffic to HQ, to your data center, and you just keep it at the edge, you don't have to back haul it. LTE traffic, not the cheapest, and I can only imagine with 5G how much that's going to increase the cost. They're going to want to just back haul everything, right? Well, we can do that really quickly. We can take everything and put it back. Yes, but your bill every month is going to be monumentally more expensive. And then, lastly, as you mentioned was the time sensitive one. That's really going to be one of the bigger ones from a business standpoint. The engineers are now going to be able to write applications for processing data at the edge, so that they don't lose. In this environment, three seconds is the difference between life and death. I'm kind of exaggerating but kind of not. If you're missing an alert in a couple seconds where you can't shut down a gas-leak valve where there's potential for explosion, those seconds are the difference between boom, or we're all good guys, it was just an alert. >> Another classic example here is autonomous vehicles, as well. You can't run that from the cloud, right? You've got to do that locally. Last question, Joe, is Cisco differentiation. Obviously you come at it from a position of networking strength, you mentioned that in your opening comments but give us the bumper sticker on why Cisco. >> I think that the big reason why Cisco is unique in the IOT world is, number one, we're not trying to be everything to everybody. We're trying to create a safe and secure, reliable network. Number two, though, is our ecosystem. So we have a large partner ecosystem. We're expanding it into the OT world. We've got specific products for those OT partners where they can imbed our networking technology into their solutions and systems that they're putting together. (clears throat) Lastly is, honestly, what we're doing here with DevNet. Nobody in this world other than Cisco has DevNet with the network, with the ecosystem. When you put that trifecta together, it's unstoppable. And so being able to bring together IT and OT, only we can do that with those three things. >> So I think Susie said yesterday, Stu, 600,000 engineers that are trained on coding Cisco infrastructure. It's going to be interesting to see how the OT folks pick up on that, and what the adoption is there. Joe Malenfant, thanks so much for coming on theCUBE, it was great to have you. >> Thank you, gentlemen, I appreciate it. >> Really, a pleasure. Okay, Stu and I will be right back. Lisa Martin is also in the house. You're watching theCUBE. We're live from Cisco Live in San Diego. We'll be right back. (upbeat techno music)

Published Date : Jun 12 2019

SUMMARY :

Brought to you by Cisco and its ecosystem partners. Joe, great to see you in from Colorado Springs. It is my first time in theCUBE, (laughs) So, IOT, it's got all the momentum. So they look back to the IT side to say, But share with us what you guys have learned there. the word to get out or else somebody's going to rip you off. But at the device edge, one of the challenges is, some computing at the edge, how are we going to do it? So one of the keys here to your strategy is clear, a sandbox and all of the Cisco solutions to actually test the ability to test things quickly and fail fast. of IOT is every customer's going to have What's the base layer that we're learning about? And so that's the docker, the modules, being able to do You always hear the store's OT is not talking to IT. And the reason that's important is about only 40% of all We're actually able to discover all those assets now. specific to edge assets versus like a stealth watch. and I think eventually there's going to be We've got the IOT takeover happening We've connected the buses that are outside. Just follow the line you'll find the bus. a lot of stuff going at the edge, That's part of the rules; you cannot do it. You can't run that from the cloud, right? We're expanding it into the OT world. It's going to be interesting to see how the OT folks pick up Lisa Martin is also in the house.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Lisa MartinPERSON

0.99+

Dave VellantePERSON

0.99+

SusiePERSON

0.99+

Joe MalenfantPERSON

0.99+

CiscoORGANIZATION

0.99+

Stu MinimanPERSON

0.99+

Colorado SpringsLOCATION

0.99+

Ron BurgundyPERSON

0.99+

FebruaryDATE

0.99+

LizPERSON

0.99+

SentryoORGANIZATION

0.99+

JoePERSON

0.99+

StuPERSON

0.99+

TellcoORGANIZATION

0.99+

100%QUANTITY

0.99+

700 sub stationsQUANTITY

0.99+

last weekDATE

0.99+

San DiegoLOCATION

0.99+

yesterdayDATE

0.99+

40%QUANTITY

0.99+

600,000 engineersQUANTITY

0.99+

Alisa TonyPERSON

0.99+

San Diego, CaliforniaLOCATION

0.99+

first timeQUANTITY

0.99+

First timeQUANTITY

0.99+

last yearDATE

0.99+

DevNetORGANIZATION

0.99+

three secondsQUANTITY

0.99+

this yearDATE

0.99+

this weekDATE

0.98+

thousandsQUANTITY

0.98+

oneQUANTITY

0.98+

two constituenciesQUANTITY

0.96+

last nightDATE

0.95+

28,000 press peopleQUANTITY

0.95+

todayDATE

0.95+

three key reasonsQUANTITY

0.95+

firstQUANTITY

0.95+

about 30%QUANTITY

0.95+

three thingsQUANTITY

0.94+

eachQUANTITY

0.93+

Cisco LiveEVENT

0.91+

theCUBEORGANIZATION

0.91+

doubleQUANTITY

0.91+

20 year oldQUANTITY

0.9+

DevNet CreateORGANIZATION

0.9+

Number twoQUANTITY

0.89+

USLOCATION

0.86+

2019TITLE

0.84+

few years agoDATE

0.84+

last few yearsDATE

0.82+

Cisco Live 2019EVENT

0.81+

day threeQUANTITY

0.8+

couple secondsQUANTITY

0.79+

Create HackathonEVENT

0.78+

IOTTITLE

0.77+

Day 2 Kickoff | AWS Public Sector Summit 2019


 

>> live from Washington, D. C. It's the Cube covering a ws public sector summit by Amazon Web services. >> Welcome back, everyone. You are watching the Cuban. We're kicking off our day two of our live coverage a ws public sector summit here in our nation's capital. I'm Rebecca Knight co hosting with John Fer Yer John. It's great to be here. 18,000 people having important conversations around around governments and cloud computing. Let's extract the signal from the noise. Let's do with the Cube. Does best, >> Yeah, I mean, this is to me a really exciting event because it's got the confluence of what we love tech and cloud computing and all the awesomeness of that and that enables. But even in Washington, D. C. With the backdrop against tech clash on this, you know, narrative run tech for illah tech for bad, bad check whatever you want to call it. Anti trust is a lot of narratives around that there's a huge story around check for good. So I think there's an interesting balance there around the conversations, but this is world of heavy hitters are this week You've got senior people at the government level here, you have senior tech people hear all kind of meddling and trying to figure out howto let the tail winds of cloud computing Dr Change within government against this backdrop of tech for ill as Jay Carney, whose the global marketing policy guy for Amazon on reports to Jeff Bezos, former Obama press secretary. He's super savvy on policy, super savvy on tech. But this is a really big point in time where the future's gonna be determined by some key people and some key decisions around the role of technology for society, for the citizens, United States, for nation states as people start to figure out the role of data and all the impact of this so super exciting at that level, but also dangerous and people are telling a little bit. But I also want to run hard. That's pretty much the big story. >> So let's let's let's get into this tech backlash because you're absolutely right. Through the public, sentiment about technology and the tech behemoths has really soured. The regulators are sharpening their blades and really paying much more attention, uh, particularly because so many people say, Hey, wait a minute, why? How does Google and Facebook know all this stuff about me, but what do you think? What are we hearing on the ground in terms of where regulation is going? Before, before the cameras were rolling, you were talking about this idea of regulators working closely with the innovators, observing but not meddling. I mean, do you think that that's that's That's these dollars underwears We're going in? >> Well, not really. I think that that's where people wanted to go in. I think right now the the surprise attack of tech taking over, if you will in the minds of people and or without Israel or not, it's happened, right? So I was talking yesterday around how the Internet, when Bill Clinton was president, really grew a little bit slower than the pace of this today. But they did a good job of managing that they had private sectors take over the domain name system. We saw that grow that created in the open Web and the Web was open. Today it's different. It's faster in terms of technology innovation, and it's not as open. You have Facebook, LinkedIn and these companies that have silos of data, and they're not sharing it with cyber security General Keith Alexander, former head of the NSA and the first commander of cyber command in the U. S. The United States under Obama. He pointed out that visibility into the cyber attacks aren't there because there's no sharing of data. We heard about open data and knishes from a think tank. The role of data and information is going to be a critical conversation, and I don't think the government officials are smart enough and educated enough yet to understand that So regulatory groups want to regulate they don't know how to. They're reaching out the Amazons, Google's and the Facebook to try to figure out what's going on. And then from there they might get a path. But they're still in the early stages. Amazon feels like they're not harming anyone there. Lower prices, fast delivery, more options. They're creating an enablement environment for tons of startups, so they feel like they're not harming anyone. You're the antitrust, but if they're going to being monopolizing the market place, that's another issue. But I still think Amazon still an enabling mode, and I think you know, they're just running so hard. It's going so fast, I think there's gonna be a big challenge. And if industry doesn't step up and partner with government, it's going to be a real mess. And I think it's just moving too fast. It's very complicated. Digital is nuanced. Now. You get the role of data all this place into into into effect there. >> Well, you're absolutely right that it's going fast. Teresa Carlson on the other day talking about eight of US growth, UH, 41% year over year and she said, Cloud is the new normal. The cloud cloud is here more and more governments on state and local, really recognizing and obviously international countries to recognize that this, this is they're adopting these cloud first approach is, >> yeah, I mean, I think the first approach is validated 100%. There's no debate. I think it's not an ah ha moment. Cloud Israel. Amazon has absolutely proven since the CIA deal in 2013 that this is a viable strategy for government to get to value fast, and that is the whole speed of cloud game. It's all about time to value with agility. Eccentric center. We've been talking about that with Dev Ops for a long, long time. The real thing that I think's happening that's going on. That's kind of, you know, to read the tea leaves and we'll hear from Corey Quinn. Our host at large will go on later. This is a new generation of talent coming on board and this new generation. It feels like a counterculture mindset. These are Dev ops, mindset, people not necessarily Dev ops like in the Cloud Computing Way. They're younger, they're thinking differently, and they think like Amazon not because they love Amazon, because that's their nature. Their got their getting content in a digital way, their digital natives. They're born into that kind of cultural mindset. Of what is all this nonsense red tape? What's the bottlenecked in solving these problems? There's really not a good answer anymore, because with cloud computing and machine learning an A I, you can solve things faster. So if you expose the data, smart people go well. That's a problem that could be song. Let's solve it. So I think there's going to be a resurgence is going to be a renaissance of of younger people, kind of in a counter culture way that's going to move fast and an impact society and I think it's gonna happen pretty quickly over the next 10 years. >> Well, that's one of the things that's so inspiring about being at a conference like this one a ws public sector summit, Because we are hearing getting back to what you just said. We're solving problems and these air problems about not just selling more widgets. This's actually about saving lives, helping people, delivery of healthcare, finding Mr Missing Persons and POWs who are missing in action. >> I mean, the problems could be solved with technology now for goodwill, I think will outweigh the technology for Ayla's Jay Carney calls it. So right now, unfortunately, was talking about Facebook and all this nonsense that happened with the elections. I think that's pretty visible. That's painful for people to kind of deal with. But in the reality that never should have happened, I think you're going to see a resurgence of people that's going to solve problems. And if you look at the software developer persona over the past 10 to 15 years, it went from hire. Some developers build a product ship it market. It makes some money to developers being the frontlines. Power players in software companies there on the front lines. They're making changes. They're moving fast, creating value. I see that kind of paradigm hitting normal people where they can impact change like a developer would foran application in society. I think you're gonna have younger people solving all kinds of crisis around. Whether it's open opioid crisis, healthcare, these problems will be solved. I think cloud computing with a I and machine learning and the role of data will be a big catalyst. >> But money, the money, the money is the thing we're going to have Cory Quinn on later talking about this this talent gap because there are people who are, As you said, they're young people who are motivated to solve these problems, and they want to work for mission driving institutions. What better mission, then helping the United States government >> just heard in the hallway? This has been the I've heard this multiple times here. This show I just heard someone saying Yeah, but that person's great. I can't keep them. What's happening is with the talent is the people that they need for cloud computing. Khun, get a job that pays three times Mohr orm or at the private sector. So, you know, Governor doesn't have stock options, >> right? All right, all right. If >> you're, ah, machine learning, >> people call girls in the lounge. >> Eso all kinds of different diners. But I think this mission driven culture of working for society for good might be that currency. That will be the equivalent stock option that I think is something that we were watching. Not haven't seen anything yet, But maybe that will happen. >> Paid in good feelings way. We've got a lot of great guests. Wave already teed up. We've got your E. Quinn. Bill Britain from Cal Poly to talk more about ground station. We have alien Gemma Smith of YSL Itics, uh, and Jameel Jaffer. >> Think ground station. But the biggest surprise for me and the show so far has been ground station that that product has got so much traction. That's ridiculous. I thought it would be kind of cool. Spacey. I like it, but it's turning into a critical need for a I ot I mean, I was just talking with you. Came on about the airplane having WiFi on the plane. We all like Wow, we expected now, but you go back years ago is like, Oh, my God. I got WiFi on the plane. That's a ground station, like dynamic people going. Oh, my God. I can provision satellite and get data back, all for io ti anywhere in the world. So that is pretty killer. >> Excellently. I'm looking forward to digging in with you with many guests today. >> Good. >> I'm Rebecca Knight. For John. For your stay tuned, you are watching the Cube.

Published Date : Jun 12 2019

SUMMARY :

live from Washington, D. C. It's the Cube covering Let's extract the signal from the noise. D. C. With the backdrop against tech clash on this, you know, narrative run tech for illah Before, before the cameras were rolling, you were talking about this idea of regulators But I still think Amazon still an enabling mode, and I think you know, Teresa Carlson on the other day talking about eight of US growth, fast, and that is the whole speed of cloud game. Well, that's one of the things that's so inspiring about being at a conference like this one a ws public sector I and machine learning and the role of data will be a big catalyst. But money, the money, the money is the thing we're going to have Cory Quinn on later talking about this this talent This has been the I've heard this multiple times here. right? But I think this mission driven culture of working Bill Britain from Cal Poly to talk more about ground station. I got WiFi on the plane. I'm looking forward to digging in with you with many guests today. For your stay tuned, you are watching the Cube.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Jay CarneyPERSON

0.99+

Rebecca KnightPERSON

0.99+

Jeff BezosPERSON

0.99+

AmazonORGANIZATION

0.99+

AmazonsORGANIZATION

0.99+

GoogleORGANIZATION

0.99+

NSAORGANIZATION

0.99+

ObamaPERSON

0.99+

Teresa CarlsonPERSON

0.99+

FacebookORGANIZATION

0.99+

JohnPERSON

0.99+

2013DATE

0.99+

Gemma SmithPERSON

0.99+

Corey QuinnPERSON

0.99+

41%QUANTITY

0.99+

LinkedInORGANIZATION

0.99+

Washington, D. C.LOCATION

0.99+

100%QUANTITY

0.99+

YSL IticsORGANIZATION

0.99+

Jameel JafferPERSON

0.99+

Washington, D. C.LOCATION

0.99+

CIAORGANIZATION

0.99+

18,000 peopleQUANTITY

0.99+

Bill ClintonPERSON

0.99+

TodayDATE

0.99+

yesterdayDATE

0.99+

John Fer Yer JohnPERSON

0.99+

first approachQUANTITY

0.99+

Keith AlexanderPERSON

0.99+

todayDATE

0.99+

Bill BritainPERSON

0.98+

three timesQUANTITY

0.98+

United StatesLOCATION

0.98+

United States governmentORGANIZATION

0.98+

oneQUANTITY

0.97+

AylaORGANIZATION

0.96+

Amazon WebORGANIZATION

0.96+

AWS Public Sector Summit 2019EVENT

0.95+

U. S.LOCATION

0.95+

Cory QuinnPERSON

0.93+

press secretaryPERSON

0.93+

GeneralPERSON

0.92+

first commanderQUANTITY

0.89+

day twoQUANTITY

0.89+

SpaceyPERSON

0.88+

weekDATE

0.88+

CubeORGANIZATION

0.87+

E. QuinnPERSON

0.82+

eightQUANTITY

0.8+

15 yearsQUANTITY

0.79+

KhunPERSON

0.77+

Cloud IsraelORGANIZATION

0.75+

next 10 yearsDATE

0.71+

CloudORGANIZATION

0.71+

IsraelORGANIZATION

0.7+

10QUANTITY

0.7+

years agoDATE

0.69+

ws public sectorEVENT

0.69+

USLOCATION

0.58+

Cal PolyORGANIZATION

0.58+

wsEVENT

0.55+

manyQUANTITY

0.54+

MohrORGANIZATION

0.52+

pastDATE

0.51+

DayQUANTITY

0.47+

CubanPERSON

0.45+

2EVENT

0.36+

CubeTITLE

0.34+

Michael Morton, Dell Boomi | Dell Technologies World 2019


 

>> Live from Las Vegas! It's theCUBE covering Dell Technologies World 2019 brought to you by Dell Technologies and it's ecosystem partners. >> Hey, welcome back to Las Vegas. Lisa Martin with John Furrier on theCUBE live from Dell Technologies World 2019. This is day one of theCUBE's coverage for three days, two sets, lots going on. I'm pretty sure I can guarantee you a very energetic conversation that John and I are going to have with Dell Boomi CTO Michael Martin. Michael, great to have you on theCUBE. >> It's great to be here. Nice to meet both of you. >> So Michael Dell, the other Michael, talked about (laughs), you probably get that a lot the other Michael, >> No, not really. (laughs) >> Talked about Boomi's a leader in cloud integration this morning during the keynote. Stu Miniman and I had the chance to talk to your CEO Chris McNabb, who came with tons of energy. We want to talk to you about Blockchain. >> Blockchain? >> What, yes! Am I surprising you? >> Yes. >> What are your perspectives on it? Does it live up to the hype? >> Wow, that's a really good question. So, you know it's really funny because I talk to people about Blockchain all the time to be honest with you. And I would say that for as many people that are as excited about the technology and the possibilities, there are equal number of people that are the naysayers. Right, the doubters. And a lot of times the people in those roles are technology people, right? They'll say, well just use a database for that. Right, what, you know, what difference does it make? But they're missing the point. The point is this, what's really happening in the industry is collaboration. Blockchain, it is a technology, but the point is, it's creating relationships in business that have never been created before. So if you go and look at these consortium and work groups that are spinning up, you see a construction consortium, an energy consortium, health care consortium, transportation consortium, supply chain consortium, and you look at the people that belong to those, it is amazing the collaboration between these companies because of Blockchain as a concept. So really it is the, it's transforming the industry. So my advice is either get on board or you're going to be left behind. >> All right, so first of all, we're both pro Blockchain everyone knows, theCUBE knows, I love Blockchain. I love the idea of token economics. The ICO's initial coin offerings has really poisoned the market, I think, in the general market. Because people see Bitcoin, Ethereum, all kinds of currency, it's a lot of fraud outside the United States, and the government's cracked down on it, we know that story. But the fundamental technology is, changes the relationship between people and data, and their interactions. And so I think, I agree with you 100%, but also it's a cultural shift, too. You're thinking about new ways to do something. And I always say, I'd love to get your reaction to this Michael, because I always say to people, hey when the internet started the web, it was dial-up, it was the slowest piece of you know what you could ever see. But it was the first time we saw web pages, we could self-serve ourselves with information. So I think people tend to compare what I could do alternatively with a database to the early stages of where Blockchain, you had some latency issues or you're doing them real time, no problem, don't do Blockchain. But if you look at the benefits of what it could provide from supply chain to community, they're there. And it's disrupting the business model behind it. >> It is. >> And I think that is a part of the clue train that people can jump on and understand that if they just take the leap of faith, kind of like the web. There were people who poopooed the world wide web. It's a toy for people, aww it's nothing. >> Yeah. >> The graphics are horrible. Speeds are slow. No one really uses it. (laughs) >> You could say the same thing about cloud, and IOT, right? Think about 3 years ago, everybody's IOT drug, right? Everybody's happy, IOT IOT, right? But now? I'll make a provocative statement that I now say that I'm comfortable in saying is, if it's a business, you are not incorporating device data, either as a producer or a consumer, you're already behind. You're already behind, and so, I will probably say the same thing about Blockchain in 24 to 36 months. If you are not working on a strategy to have your business be more competitive by incorporating Blockchain, you're going to be behind. >> Talk about where people can get on the clue train here, because it's a good point. There's always the early adopters, the people who take the arrows in the back, so to speak. The entrepreneurs, and we've seen some cases of that. But it's maturing fast. Where are the entry points for say, a technologist, a business person, is there a pattern that you see that might be a good way for someone to jump in. How do they jump in? I mean it's certainly you can join a community, and get involved, but I mean, in terms of holistically thinking about impact to their business, to their customers, where should they be staring at for Blockchain? >> I always have two answers. One is, my business hat, and one is my technical hat. One is, join a consortium. Join a work group. Learn what others are doing. And look at your competition, right? There's a vast amount of data out there. So, just go ahead and search on your competition. It's very easy. And I guarantee that if there's anything that's motivating, it's what your competition's doing. But the second answer is this, get your hands dirty. Learn the technology, right? Don't be a PowerPoint strategy. Learn the technology. For sure. So understand what's there. Understand the strengths and weaknesses of Ethereum. Understand the strengths and weaknesses of Hyperledger Fabric. Start learning the technology. Really get your hands on it. Because that's what we had to do in Boomi, is. We've been also been looking at it for roughly two years. And it was last year that we came out with our support, because of working with our customers and partners, that we too had to work on a strategy of where is Boomi positioned, and how does it bring value to the market for our customers for Blockchain? For us, we had to just start doing it. So now in the past year, we're doing it, and we too, belong to different alliances, and participate and can't go without saying that with Dell technologies very much invested in Blockchain across the business, especially VMWare, we reap the benefits at a much broader scale. So we're just been in a great position of learning and understanding where Boomi fits. >> Why is it, if you look at your existing customers I mentioned before we spoke with Chris McNabb about an hour or two ago, I think I saw on Boomi.com there's over 8200 customers that you guys have, Rory Read energetically talked about how much growth you guys have achieved, the numbers of customers, sheer number of huge that you're adding monthly, quarterly. When you talk to your existing integration customers, what are those conversations, kind of along the lines of John's question, where you're talking to these customers about why integration is so important as it relates to Blockchain? >> Well, first of all, most importantly is customers need an integration strategy. They just need a strategy on integration. So let's push Blockchain aside, right? Like Michael Dell and everybody else says, "Every business needs to integrate." And let's fact it, the majority by far of customers that need an integration strategy are integrating data between legacy on-premise solutions in cloud, right? Once they get established of understanding the processes and the procedures in bringing in a solution like Boomi, it's a natural extension that boom, you already have Blockchain support, you're just extending your integration strategy to now basically on board. >> What kind of Blockchain features do you have in the product and the road map? What's it looking like? Where's the use case for you guys? >> So, I'll tell you what we're seeing. First of all, our support is Ethereum and Hyperledger Fabric, it's also fully compatible with VMWare announced their beta in Blockchain at the end of last year, so we're fully compatible with the VMWare Blockchain, with is Ethereum-based. And for us, most of the conversations that we have, now of course, we all know that there is every industry is dabbling or really trying to be a front runner. But the clear front runner for us is Trusted Lineage. Track and trace, it's really tracking supply chain. That is by far the most predominate scenario that we see. Our partners and customers we work with seem to be the most interested in. >> It's interesting, digital is all supply chain. >> Yes. >> It's connected. >> Yep. >> And then, connecting the analog is interesting too. Some, a lot of examples we see a lot is shipping goods, a physical activity. >> Right. >> Where there's a digital component in it, that the ledger plays beautifully for. So, it's the confluence of physical world meets digital where now you have human relationships to a digital connected network. >> That's right. >> And if everything's connected, everything can be a supply chain at some point if you're looking at data. >> Right. >> Your thoughts on that? >> It's interesting you bring this up, because we've been talking like it's a business-automated process. You run something, it integrates, it pulls data, it transforms data, but interestingly enough, the other thing that people tend to think about is, they tend to think of Blockchain in a silo, right? I'm just installing Blockchain and here it's over humming in the corner, waiting to do something, right? But that's not going to be the case. Interestingly enough, people also think that's just integrating applications back and forth, but when you pull up a phone, and maybe do a financial transaction, you're really communicating with a smart contract in the back end. You are actually a person communicating or integrating with a smart contract. This is the beauty that people now, if they just to start thinking about it, and they learn it, is, oh, okay. Again, Boomi will help you integrate data back and forth between smart contracts. But it also presents you the user interface for a smart contract. >> And it removes the middle, intermediaries or middlemen and so that means in software is that you're going to go direct software-to-software with these smart contracts. So that's one. But also just in the real world, if you and I are online, and we want to do something, we could have a digital smart contract, no lawyers are involved, we can just agree and then it's immutable. >> That's right. >> So that's another benefit. Again, these efficiencies come from things being taken away. >> That's right. >> This seems to be a big part of the Blockchain. >> It is. As a matter of fact, geolocation's another example. Whether it be freight, or ships, or trains, we're already seeing cases where based on geolocation, it's denoting where the goods are, based on geolocation. A human's not even involved at all. It's all automated based on proximity. Right? It's all like this ecosystem is becoming just alive in itself and just starting to be self-building. >> What do you hearing of the integration of Blockchain into Boomi's product road map? What are you hearing from your customers, and your partners? >> For us, I will tell you that given that we've been working on this, there's no question that the validation and quality of what we have is because of our customers and partners. But, hands down, everybody's still on the journey. Everybody's trying to figure out. >> Early innings? >> Very much so. The other thing I need to point out, just to make sure the viewers know this, is Boomi itself is not a Blockchain, right? It's not a mechanism by which you install a Blockchain node, right? It is the ability to interact with a Blockchain that's pre-existing. That's very important because sometimes people look at us like, "Oh is Boomi helping me deploy a Blockchain?" It's like, no. We're helping you integrate your business with a pre-existing Blockchain, and there's a big difference there. >> And that's the partnership consortiums that you guys are a part of, that's the important part of you have mentioning to any consortiums. Not so much, you need to stand up your own, Blockchain, Hyperledger, for instance, patchy license, no problem. >> Right. >> So that's kind of where that integration point is. Okay, what's about speed and performance? Speeds and feeds because again, I've known about the latency issues around how tokens are being written to the Blockchain. It's not super fast, it's some innovations happening, so that's also I would say limiting the scope of the early market adopters. But if you're doing just a trivial transaction, where latency's not involved, it's a great use case. Where do you see the performance of Blockchain? How is that coming along, and what's your view on that? What do you see timetable-wise, and just if you throw a dart at the board, you know? >> Everybody want to aspire to be, to overcome the highest volume transactions today, which we know as probably credit card companies, right? Like that's the benchmark. And I will tell you that there is a ton of research going into performance. For example, today Boomi and VMWare work with the University of San Diego's Supercomputing lab. It's commonly known as, the short name is Block Lab. So, we actually are working together. >> I saw that, there was a recent announcement? >> It got announced not too recent, but I think it could have been at the end of last year was the first press that we did. Coming up now in May or June, we will, there will be another press release of what's going on. So, from a performance standpoint, again we are many universities, as you could imagine, it's a great university project for just that reason. And so we're involved in that together with VMWare. >> So with the developer involvement now, Ethereum attracted a lot of developers. >> Yep. >> And then there was some ease of use issues, performance, natural, then other languages, other Blockchain approaches came out. Where are the developers gravitating towards now, do you see? Because Solidity is a unique language for Ethereum but it's not as easy as Java script, for instance. >> Right. >> You got a Java script guy out there who can sling Hyperledger, possibly, so I'm starting to see tool chains, and how developers' orientations or preferences come into play. >> You do. I mean, whoever heard of Solidity, right, before Ethereum came on the scene, right? That's a whole different programming language. But the two front runners by far is Ethereum and Hyperledger Fabric. Hyperledger Fabric, I mean, having support for Java toolkit, so that's going to cater to a much broader audience. So you've seen the evolution of both of these catering to more mainstream languages like Go and Java. It's going to happen. Yeah, it's going to happen. >> Predictions? >> Predictions? >> Yeah, when are we going to see Blockchain hit the mainstream? What's the tipping point? It may be a better question, tipping point, what's the catalyst? Tipping points? What's your, just your mental model? How do you think about looking at the signals from the marketplace to see a tipping point? For mainstream, at least awareness? >> Based on what we're seeing in the industry today, I believe that enterprise businesses will have to be integrating with Blockchains in 12 to 24 months. 24 months is probably the max, but 12 to 24 months, I don't think you're going to have a Fortune 100 company that's not integrating with a Blockchain, for one reason or another. Whether it be, currency or Trusted Lineage. But 24 months. >> Wow! Michael, Boomi, Blockchain, I feel like I need to say bazinga! I need another B-word. >> Boom. >> I promised you boom, Boomi, Blockchain. I promised you an energetic interview and I think these guys just gave it to you. Thank you so much, Michael, for joining John and me on the program. Excited to see what comes up and hopefully see it at Dell Boomi World. >> Yes, thank you very much for having me, it's great. >> Oh, our pleasure. For John Furrier, I'm Lisa Martin and you're watching theCUBE Live from Dell Technologies World 2019 in Las Vegas. Thanks for watching! (electronic music)

Published Date : Apr 30 2019

SUMMARY :

brought to you by Dell Technologies Michael, great to have you on theCUBE. It's great to be here. No, not really. Stu Miniman and I had the chance to talk to your for as many people that are as excited about the technology and the government's cracked down on it, we know that story. And I think that is a part of the clue train that Speeds are slow. If you are not working on a strategy to have your business I mean it's certainly you can join a community, But the second answer is this, get your hands dirty. Why is it, if you look at your existing customers and the procedures in bringing in a solution like Boomi, That is by far the most predominate scenario that we see. Some, a lot of examples we see a lot is shipping goods, So, it's the confluence of physical world meets digital And if everything's connected, everything can be a the other thing that people tend to think about is, But also just in the real world, if you and I are online, So that's another benefit. in itself and just starting to be self-building. For us, I will tell you that given that we've been It is the ability to interact with a Blockchain that's the important part of you have Speeds and feeds because again, I've known about the And I will tell you that there is a again we are many universities, as you could imagine, So with the developer involvement now, Where are the developers gravitating towards now, Hyperledger, possibly, so I'm starting to see But the two front runners by far is Ethereum 24 months is probably the max, but 12 to 24 months, I feel like I need to say bazinga! I promised you boom, Boomi, Blockchain. For John Furrier, I'm Lisa Martin and you're watching

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
JohnPERSON

0.99+

MichaelPERSON

0.99+

Lisa MartinPERSON

0.99+

Chris McNabbPERSON

0.99+

John FurrierPERSON

0.99+

Michael MortonPERSON

0.99+

Dell TechnologiesORGANIZATION

0.99+

Michael DellPERSON

0.99+

Stu MinimanPERSON

0.99+

12QUANTITY

0.99+

JuneDATE

0.99+

MayDATE

0.99+

last yearDATE

0.99+

100%QUANTITY

0.99+

DellORGANIZATION

0.99+

Las VegasLOCATION

0.99+

Rory ReadPERSON

0.99+

United StatesLOCATION

0.99+

Michael MartinPERSON

0.99+

OneQUANTITY

0.99+

BoomiPERSON

0.99+

University of San DiegoORGANIZATION

0.99+

24 monthsQUANTITY

0.99+

Block LabORGANIZATION

0.99+

two setsQUANTITY

0.99+

BoomiORGANIZATION

0.99+

todayDATE

0.99+

three daysQUANTITY

0.99+

bothQUANTITY

0.99+

oneQUANTITY

0.99+

past yearDATE

0.99+

24QUANTITY

0.99+

JavaTITLE

0.99+

over 8200 customersQUANTITY

0.98+

VMWareORGANIZATION

0.98+

36 monthsQUANTITY

0.98+

two answersQUANTITY

0.98+

second answerQUANTITY

0.98+

two front runnersQUANTITY

0.98+

first pressQUANTITY

0.97+

endDATE

0.97+

PowerPointTITLE

0.96+

FirstQUANTITY

0.96+

one reasonQUANTITY

0.95+

Dell Technologies World 2019EVENT

0.94+

EthereumTITLE

0.93+

two yearsQUANTITY

0.93+

first timeQUANTITY

0.93+

VMWare BlockchainTITLE

0.92+

HyperledgerTITLE

0.92+

about an hour orDATE

0.92+

GoTITLE

0.91+

3 years agoDATE

0.9+

theCUBEORGANIZATION

0.9+

Dell Boomi WorldEVENT

0.89+

BlockchainTITLE

0.88+

EthereumORGANIZATION

0.87+

SolidityTITLE

0.86+

CTOPERSON

0.85+

Boomi.comORGANIZATION

0.85+

end of last yearDATE

0.85+

StrongbyScience Podcast | Ed Le Cara, Smart Tools Plus | Ep. 3


 

>> Produced from the Cube studios. This's strong by science, in depth conversations about science based training, sports performance and all things health and wellness. Here's your hose, Max Marzo. Thank you for being on two. Very, >> very excited about what we have going on for those of you not familiar with that Ella Keira, and I'm going to say his name incorrectly. Look here. Is that correct? Had >> the care is right. Very good. Yes. Also, >> I've practiced that about nineteen times. Oh, the other night, and I can't feel like I get it wrong and is one of the more well rounded individuals I've come across. His work is awesome. Initially learned quite a bit about him from Chase Phelps, who we had on earlier, and that came through Moore from blood flow restriction training. I've had the pleasure of reading up on quite a bit, and his background is more than unique. Well, around his understatement and really excited have on, I call him one of the most unique individuals people need to know about, especially in the sports science sylph sports science world. He really encompasses quite a bit of just about every domain you could think about. So add Thank you for being on here if you don't mind giving a little bit of background and a bio about yourself. >> Thanks so much. You know, not to. Not to warn anybody, really. But it kind of started as a front line medic in the Army. Really? You know, the emphasis back then was a get people back toe action as soon as possible. So that was my mindset. I spent about eight years in an emergency department learning and training through them. I undergo interviews and exercise physiology from University of California. Davis. I love exercise science. I love exercise physiology. Yeah, started doing athletic training because my junior year in college, I was a Division one wrestler. Tor my a c l p c l N L C E o my strength coach, chiropractor, athletic trainer all the above. Help me get back rustling within four months with a brace at a pretty high level of visual. On level on guy was like, Well, I don't want to go to med school, but what I want to do is help other people recover from injury and get back to the activities that they love. And so I was kind of investigating. Try to figure out what I wanted to do, Really want to be an athletic trainer? We didn't realize how much or how little money they make, um And so I was kind of investigating some other things. Checked out physical therapy, dentistry. But I really wanted to be in the locker room. I wanted to have my own practice. I wanted to be able to do what I wanted to do and not sit on protocols and things like that because I don't think that exists. And so I chose chiropractic school. I went to chiropractic school, learned my manual therapy, my manual techniques, diagnosis, loved it, was able to get patients off the street, didn't have tto live and die by insurance and referrals, was able only to open my own clinic. And and about four years in I realized that I didn't really know very much. I knew howto adjust people, and you had to do a little bit soft tissue. But not really. We weren't taught that I felt like my exercise background and really dropped off because I wasn't doing a lot of strength conditioning anymore. And so I went back and got a phD in sports medicine and athletic training. I had a really big goal of publishing and trying to contribute to the literature, but also understanding the literature and how it applies to the clinical science and clinical practice and try to bridge the gap really, between science and in the clinic and love treating patients. I do it every single day. A lot of people think I don't cause I write so much education, but, like I'm still in my clinic right now, twelve hours a day in the last three days, because it's what I love to dio on DH. Then just for kicks and giggles, I went out and got an MBA, too, so I worked in a lot of different environments. Va Medical System, twenty four hour Fitness Corporate I've consulted for a lot of companies like rock tape. It was their medical director. Fisma no trigger point performance. Have done some research for Sarah Gun kind of been able to do a lot with the phD, which I love, but really, my home base is in the clinic in the trenches, helping people get better. In fact, >> activity. That's awesome. Yeah, Tio coming from athletic training back on athlete. So I myself play I. Smit played small Division three basketball, and I'm a certified athletic trainer as well, and it's the initial love you kind of fall into being in that realm, and that's who you typically work with and then realizing that maybe the hours and the practice that they do isn't fit for you and finding ways you can really get a little more hands on work. I took the sports scientists route. It sounds like you're out has been just about everything and all the above. So it's great to hear that because having that well rounded profile, we weren't athlete. Now you've been in the medical side of the street condition inside even the business development side. You really see all domains from different angles. Now I know you are the educational director for smart tools with their blood flow restriction training chase. How younger? Very highly, uh, about your protocols. I've listened to some of them. If you don't mind diving into a little bit, what exactly is blood flow restriction training and what are the potential benefits of it? >> Yeah, you know it is about two thousand fourteen. I got approached by smart tools. They had developed the only FDA listed or at that point of FDA approved instrument assisted soft tissue mobilization tools other people like to call it, you know, basically grass in or whatever. Andi was really intrigued with what their philosophy wass, which was Hey, we want to make things in the US We want to create jobs in the U. S. And and we want to create the highest quality product that also is affordable for the small clinic. Whereas before the options Ray, you know, three thousand dollars here, two thousand dollars here on DH. So I wrote education for smart tools because of that, and because I just blot. I just believed so much in keeping things here in the U. S. And providing jobs and things locally. Um, so that's really where this all started. And in about two thousand fifteen, my buddy Skylar Richards up FC Dallas he has of the MLS. Yes, the the the lowest lost game days in the MLS. And yeah, I mean, when you think about that and how hard that is such a long season, it's such a grind is the longest season in professional sports. You think? Well, what is he doing there? I mean, I really respect his work up there. And so, like, you know, we were working on a project together and how I was fortunate enough to meet him. And I just really got to pick his brand on a lot of stuff and things I was doing in the clinic. And what could I do? Be doing better. And then one day it just goes, you know, have you seen this be afar stuff? And I'm like, No, I have no idea. It's your idea about it. And so, as usual at the science geek that I am, I went and I went to med sports discus. And I was like, Holy crap, man, I can't even I can't even understand how many articles are out there regarding this already. And this is back to you in two thousand fifteen, two thousand sixteen. I was so used to, you know, going and looking up kinesiology, tape research and being really bad. And you gotta kind of apply. You gotta apply a lot of these products to research. That's really not that strong. This was not the case. And so I brought it to neck the CEO of startles. And like, Dude, we've really got a look at this because really, there's only one option, and I saw the parallels between what was happening with Instrument assisted where there wasn't very many options, but they were very, very expensive and what we could do now with another thing that I thought was amazing. And it wasn't a passive modality because I was super excited about because, you know, I had to become a corrective exercise specialist because I knew I didn't have enough time with people to cause to strengthen hypertrophy. But be afar allows me to do that. And so that's really where I kind of switched. My mind went well, I really need to start investigating this and so to answer your question. VFR is the brief and in tremendous occlusion of arterial and venous blood flow, using a tourniquet while exercising at low intensities or even at rest. And so what that means is we basically use it a medical grade tourniquet and restrict the amount of oxygen or blood flow into a limb while it's exercising and totally including Venus, return back to the heart. And what this does is the way that explains my patients. Is it essentially tricks your brain into thinking you're doing high intensity exercise. But you're not and you're protecting tissue and you don't cause any muscle damage that you normally would with high intensity exercise or even low intensity exercise the failure. And so it works perfectly for those people that we can't compromise tissue like for me in a rehab center. >> Gotcha. Yeah, no, it's It's a super interesting area, and it's something that I have dove into not nearly as much as you have. But you can see the benefits really steaming back from its origins right when it was Katsu train in Japan, made for older adults who couldn't really exercise that needed a fine way to induce hypertrophy now being used to help expedite the healing process being used in season after ah, difficult gamed and prove healing, or whether it's not for whether or not it's used to actually substitute a workout. When travel becomes too demanding, toe actually load the system now with B f ar, Are you getting in regards to hypertrophy similar adaptations? Hypertrophy wise. If you were to do be a far with a low low, say, twenty percent of your one right max, compared to something moderately heavier, >> yeah, or exceeds in the time frame. You know, true hypertrophy takes according to the literature, depending on what reference you're looking at at the minimum, twelve weeks, but more likely sixteen weeks. And you've got to train at least sixty five percent. Or you've got to take low intensity loads to find his twenty to thirty five percent of one read max all the way to failure, which we know causes damage to the tissue be a farce. Starts to show hypertrophy changes that we two. So you know, my my best. My so I this It's kind of embarrassing, but it is what it is. But like, you know, I started learning mother our stuff. I'm a earlier Dr. Right? So I go right away and I go by the first product, I can. I have zero idea what I'm doing there. Zero like and a former Mr America and Mr Olympia Former Mr America champion and the one of the youngest Mr Olympia Tze Hor Olympia Mr Olympia ever compete. He competed and hey didn't stand But anyway so high level bodybuilder Okay, whatever you us. But he was definitely Mr America. He comes into my clinic when I was in Denver, It was probably a neighbour of you at the time, and he and he's like, Okay, I got this pain in my in my tryst up. It's been there for six months. I haven't been able to lift this heavy. My my arm isn't his biggest driving me crazy, right? The bodybuilder, of course, is driving him crazy, so I measure it. He's a half inch difference on his involves side versus on uninvolved side. I diagnosed him with Try some tendinitis at zero idea what I'm doing and be a far. But I said, Listen, I want you to use these cuffs. I got to go to Europe. I gotta go lecture in Europe for a couple weeks and I want you two, three times a week. I want you to do three exercise. I like to use the TRX suspension trainer. I've done a lot of work with them, and I really respect their product and I love it for re up. So I said, Listen, I want you three exercises on the suspension trainer I want to do is try to do a bicep. I want to do some, you know, compound exercise, and in that case I gave, Melo wrote, Come back in two weeks. He comes back in the clinic. I remember her is involved. Side was a quarter of an inch larger than his uninvolved type, and he's like, Do, That's two weeks. I'm like, Dude, that's two weeks And he's like, This is crazy and I go, Yeah, I agree. And since then, I've been, like, bought it like it's for hypertrophy. It is unbelievable. You get people that come in and I've had, you know, like after my injury in college rustling I my a c l I've torn it three times. Now, you know, my quad atrophy was bad. My calf was not the same size, literally. Symmetry occurs so quickly. When you start applying these principles, um, it just blows me away. >> So when you're using it, are using it more and isolated manner or are doing more compound exercises. For example, if you're doing a C l artifically assuming they're back too full function ish, Are you doing bodyweight squads or that starting off with the extensions? How do you kind of progress that up program? >> Yeah, it really just depends on where they're at. Like, you know, day with a C l's. You can pretty much start if there's no contraindications, you convey. Stay docks. Start day one. I'm right after surgery to try to prevent as much of that quad wasting that we get from re perfusion, injury and reactive oxygen species. All the other things that occur to literally day one. You can start and you'LL start isolated. You might start with an isometric. I really do like to do isometrics early on in my in my rehab. Um, and you can use the cops and you can You can fatigue out all the motor units if they're not quite air yet. Like, let's say, pre surgically, where they can't use the lamb, they're in a they're either bedridden or they're in a brace or they're a cast. You can use it with electric stim and or a Russian stem. And with that contraction, not only did you drive growth hormone, but you can also prevent atrophy by up to ninety, ninety five percent so you can start early early on, and I like to call it like phases of injury, right? Like pre surgical or pre injury, right at injury, you kind of get into the sub acute phase of inflammation. You kind of progressed isolated exercises and he goingto isolated in compound and you going to compound in any kind of move through the gamut. What's so cool about the afar is you're not having to reinvent the wheel like you use the same protocols, even use. I mean, really. I mean, if you're using lightweight with sarabande or resistance to being which I do every day, I'd be a far on it. Now, instead of your brain thinking you're not doing anything, your brain's like whoa, high intensity exercise. Let's let's help this tissue recovered because it's got to get injured. So we're gonna grow. >> That's yeah, that's pretty amazing. I've used it myself. I do have my smart tools. I'm biased. I like what you're doing. I really like the fact that there's no cords. It's quite mobile, allows us to do sled pushes, resisted marches, whole wide span and movements on DH before we're kind of hopped on air here. You're talking about some of the nutritional interventions you add to that, whether it be vitamin C college in glucose to mean. What specifically are you putting together on DH? Why're you doing that? Is that for tissue healing? >> Yeah, that's right. It's way. Have ah, in my clinic were Multidisciplinary Clinic in Dallas, Texas, and called the Body Lounge is a shameless plug, but way really believe that healing has to start from the inside, that it has to start with the micro nutrients and then the macro nutrients. And then pretty much everything can be prevented and healed with nutrition and exercise. That's what we truly believe, and that's what we try to help people with. The only thing that I use manual therapy for and I do a lot of needling and all these other things is to help people get it down there. Pain down enough so that they can do more movement. And so, from a micro nutrient standpoint, we've gotta hit the things that are going to help with college and synthesis and protein sentences, So that would be protein supplementation that would be vitamin C. We do lots of hydration because most of us were walking around dehydrated. If you look at some of the studies looking at, you know, even with a normal diet, magnesium is deficient. Vitamin C is deficient during the winter all of us are vitamin D deficient Bluetooth. I own production starts, you know, basically go to kneel. So all those things we we will supplement either through I am injection intramuscular injection or through ivy >> and you guys take coral. Someone's on that, too for some of the good Earth ion for the violent de aspects are taking precursors in a c. Are you guys taking glue to file? >> We inject glorify on either in your inner, either in your i V or in in the I am. You know, with the literature supporting that you only absorb about five to ten percent of whatever aural supplementation you take. We try to we try to push it. I am arrive. And then in between sessions, yes, they would take Coral to try to maintain their levels. We do pre, you know, lab testing, prior lab testing after to make sure we're getting the absorption rate. But a lot of our people we already know they don't absorb B twelve vitamin, and so we've got to do it. Injectable. >> Yeah, Chef makes sense with the B f r itself. And when I get a couple of questions knocked out for I go too far off topic. I'm curious about some of these cellars swelling protocols and what that specifically is what's happening physiologically and how you implement that. >> Yeah, so South Swell Protocol, where we like to call a five by five protocol way. Use the tourniquet. It's in the upper extremity at fifty percent limb occlusion pressure at eighty percent limb occlusion pressure in the lower extremity. You keep him on for five minutes, and then you rest for three minutes, meaning I deflate the cuffs. But don't take them off, and then I re inflate it same pressure for five minutes and then deflate for three minutes. You're five on three off for five rounds, justified by five protocol. What's happening is that you're basically you're creating this swelling effect because, remember, there's no Venus return, so nothing is. But you're getting a small trickle in of fluid or blood into that limb. And so what happens is the extra Seiler's extra Styler swelling occurs. Our body is just dying for Homo stasis. The pressures increase, and there's also an osmotic uh, change, and the fluid gets pushed extra. Sara Lee into the muscle cell body starts to think that you're going to break those muscle cells. I think of it as like a gay. A za water balloon is a great analogy that I've heard. So the water balloon is starting to swell that muscle cell starts to swell. Your body thinks your brain thinks that those cells need to protect themselves or otherwise. They're going to break and cause a popped oh sis or die. And so the response is this whole cascade of the Mt. Horsey one, which is basically a pathway for protein synthesis. And that's why they think that you can maintain muscle size in in inactive muscle through the South Swell Protocol and then when we do this, also protocol. I also like to add either isometrics if I can or if they're in a cast at electric stim. I like to use the power dot that's my favorite or a Russian stim unit, and then you consent. Make the setting so that you're getting muscular. Contraction with that appears to drive growth forma, and it drives it about one and a half times high intensity exercise and up to three times more so than baseline. When we have a growth hormone spurt like that and we have enough vitamin C. It allows for college and synthesis. I like to call that a pool of healing. So whether you can or cannot exercise that limb that's injured if I can create that pool of healing systemically now I've got an environment that can heal. So I have zero excuse as a provider not to get people doing something to become, you know, healing faster, basically. And are you >> typically putting that at the end? If they were training? Or is that typically beginning? We're in this session I put in assuming that that is done in conjunction with other movements. Exercises? >> Yeah, so, like, let's say I have a cast on your right leg. You've got a fracture. I failed to mention also that it appears that the Afar also helps with bone healing. There's been a couple studies, Um, so if we could get this increased bone healing and I can't use that limb that I'm going to use the other lambs and I'm going to use your cardiovascular function, um, I'm going to use you know, you Let's say with that leg, I'LL do upper body or a commoner with cuffs on in order to train their cardiovascular systems that way. Maintain aerobic capacity while they're feeling for that leg, I will do crossover exercises, so I'll hit that opposite leg because something happens when I use the cuffs on my left leg. I get a neurological response on my right leg, and I and I maintain strength and I reduced the amount of atrophy that occurs. And it's, you know, it's all in neurological. So if I had an hour with somebody and I was trying to do the cell school protocol, I would probably do it first to make sure because it's a forty minute protocol. It is a long protocol. If you add up five, five minutes on three minutes off now, during the three minutes off, I could be soft tissue work. I can do other things toe help that person. Or I could just have an athletic tournament training room on a table, and they can learn to inflate and deflate on their own. It doesn't like it's not has to be supervised the whole time, and that's usually what they do in my office is I'LL put him in the I V Lounge and i'Ll just teach them how to inflate deflate and they just keep time. Uh and there, go ahead. I mean, interrupt my bowl. No, no, no, it's okay. And then I just hit other areas. So if I do have extra time, then I might Do you know another body pushing upper body pole? I might do, you know, whatever I can with whatever time I have. If you don't have that much time, then you do the best you can with the cells for protocol. And who study just came out that if you only do two rounds of that, you don't get the protein synthesis measured through M. Dorsey long. So a lot of times, people ask me what can I just do this twice and according to the literature looks like No, it's like you have to take it two five because you've got to get enough swelling to make it to make the brain think that you're gonna explode >> those muscle cells. >> Well, let me take a step back and trap process majority of that. So essentially, what you do with the seller swelling protocol is that you initiate initiating protein synthesis by basically tripping the body that those cells themselves are going to break down. And then when you add the message of the electrical muscular stimulation, you're getting the growth hormone response, the otherwise wouldn't. Is >> that correct? That's correct. So and go ahead. So imagine after a game, I just you know, I'm Skyler Richards. I just got done with my team. Were on the bus or on the airport, our airplane. My guys have just finished a match. You know, you're Fords have run seven miles at high intensity sprint. You think we have any muscle breakdown? Probably have a little bit of damage. They gotta play again in a few days, and I want to do things to help the recovery. Now I put them on with East M. They're not doing any exercise. There's just chilling there, just hanging out. But we're getting protein synthesis. We're getting growth hormone production. I give him some vitamin C supplementation. I give him some protein supplementation, and now not only do we have protein census, but we also have growth hormone in college, in formation in the presence of vitamin C. So that's where we kind of get into the recovery, which chase is doing a >> lot of work with and how much vitamin C are supplemented with, >> you know, really depends. I try to stick to ride around in a new patient. I won't go start off three thousand and I'LL go to five thousand milligrams. It will cause a little dirty pants if I can quote some of my mentors so I try to start them light and I'll move them up I'LL go with eyes ten thousand if I need it but typically stay in the three to five thousand range >> And are you having collagen with that as well? >> I personally don't but I think it would be a good idea if he did >> with some of that. I guess I really like the idea of using the B f R a zit on the opposite lake that's injured to increase cortical drive. So we're listeners who aren't familiar when you're training one limb yet a neurological phenomenon that occurs to increase performance in the other limb. And so what ends referred to if you had one lamb that was immobilizing couldn't function. If you use BF are on the other limb, you're able to stimulate, so it's higher type to voter units able have a cortical drive that near maximal intent, which is going to help, then increase the performance of the other leg that you also say that is promoting this positive adaptation environment is kind of hormonal. Malu I per se How long does that last for the presence of growth hormone? >> It looks like that the stimulation last somewhere between forty eight and seventy two hours. And so I think that that's why when they've done studies looking at doing the afar for strength of hypertrophy, you know, five days a week, compared to two to three days a week for two to three days a week, or just essentially equal to the five days a week. So I think it is long enough that if you do it like twice a week that you're going to get enough cross over >> cash it and you're using it two for the anthologies of effect. So what do you using Be fr yu have that temporary time period of time window where a need that might be bothering your doesn't irritate as much. And are you using that window than to train other exercise and movements while they have, ah, pain for emotion. >> Yeah, absolutely. So it's and I really can't explain it. It's, um we know from the science that it doesn't matter what type of exercise that we do. There is an animal Jesus effect. And that's why I emphasized so much with provider, especially manual therapists attend to think, Hey, you know, my my hands or my needles or my laser or my ultrasound or East them or whatever it is, is the healing driver. It's not the healing driver exercises a healing driver, and I know that's my opinion and people argue with me. But it's true. My hands are not nearly as important as getting people moving because of the energies that perfect and just overall health effects. With that said, the Afar has some sort of Anil Jesus effect that I can't explain now. Of course, we all know it's in the brain. There's something that goes on where you're able to reduce the pain level for up to forty five minutes and then I can train in that window. There is an overall ability to improve people's movement even longer than that, to what I find is that once I get people moving their tenancy just like inertia. Once you get to move in, it keeps moving. Same thing with people that I work with. They tend to get moving more in my clinic. They get confidence, then they end up moving more and more and more. And they get away from, um, being >> scared. Yeah, I know that. That's a great way to put it, because you do have that hesitation to move. And when you providing a stimulus that might ease some of the pain momentarily. I know there is some research out there. Look at Tanaka Thie, the ten apathy being like knee pain, essentially the layman's term kind way to put it. And they're doing it with, like the Metrodome in the background going Ping Ping ping. They're having that external stimulus that they focus on to help disassociate the brain and the knee and the pain. And this is something I can't top what chase and how he says. Yeah, we've been using, like you alluded to Thebe fr, too. Remove the presence of pain so they can do something. These exercises that they typically associate with pain in a pain for your way. >> Yeah, And then now that they're exercising now you get the additional Anil Jesus effect of the exercise itself. Says I'm like a double like a double lang >> Gotcha. Yeah, with blood flow restriction train because it does promote such an environment that really has an intense Jane court stimulus to the body where you get this type to five or stimulated high levels of lactate high levels of metabolite accumulation. I said she had paper about the possible use of bloodflow restriction trading cognitive performance has curious if you had a chance account dive into some of that. I love to hear some of your thoughts being that you have such asshole listed view of everything. >> Yeah, definitely. I think I didn't get a chance to look at it. I appreciate you sending that to me because I have to lecture and may on reaction times, and I was trying to figure out how I'm gonna like include the afar in this lecture at some point, not be totally, you know, inauthentic. But now I can. So I totally appreciate it. I know that there is, and I know that there's an additional benefit. I've seen it. I've worked with stroke patients, other types of people that I have auto, immune, disease, different types of conditions where I've used the Afar and their functional capacity improves over what their physical capacity is doing on. And so I am not surprised at what I'm seeing with that. And I've got to learn more about what other people are thinking. It was interesting what you sent me regarding the insulin growth factor one. We know that that's driven up much higher with the Afar compared to low intensity exercise and the relationship between that and cognitive function. So I've gotta dive deeper into it. I'm not definitely not a neuroscientists, You know, I'm like a pretty much floor if I p e teacher and, you know, just trying to get people moving. And I've gotta understand them more because there is a large association between that exercise component and future >> health, not just of muscles but also a brain. Yeah, >> one of things that I do work with a neurosurgeon and he's awesome. Dr. Chat Press Mac is extremely intelligent, and he saw the blood flow restriction trade as one those means to improve cognitive performance, and I didn't find the paper after he had talked about it. Well, the things that interested me was the fact that is this huge dresser, especially in a very controlled where typically, if you're going to get that level of demand on the body, you knew something very intense. So do something that is almost no stress, Feli controlled and then allowing yourself to maybe do some sort of dual processing tasks with its reaction time and reading for use in a diner vision board. Whether if you have a laser on your head, you have to walk in a straight line while keeping that laser dot on a specific screen. I'm excited to see how be afar material or just something other domains. Whether it is, you know, motor learning or reeducation ofthe movement or vestibular therapy. I think this has a very unique place to really stress the body physiologically without meeting to do something that requires lots of equipment for having someone run up and down with a heavy sled. I'd be curious to hear some of your thoughts. I know you haven't had a huge opportunity dive into, but if I had a hand, you the the key to say Hey What do you see in the future for be fr in regards to not just the cognitive standpoint but ways you can use B a far outside of a physical training area. What kinds? Specific domains. You see it being utilised in >> we'LL definitely recovery. I love the fact of, you know, driving growth hormone and supplement incorrectly and letting people heal faster naturally. Ah, I think the ischemic preconditioning protocol is very underutilized and very not known very well, and he's skimming. Preconditioning is when we use one hundred percent occlusion either of the upper extremity or the lower extremity. We keep it on for five minutes and we do two rounds with a three minute rest in between. And I have used this to decrease pain and an athlete prior to going out and playing like a like a high level sport or doing plyometrics. We're doing other things where they're going to get muscle damage to that eye intensity exercise so you get the Anil Jesus effect around an injured tissue. But they really unique thing about the ischemic preconditioning is that it has been shown to reduce the amount of muscle damage that occurs due to the exercise. That's why they call it Preconditioning so we can utilize a prior to a game. We can use a prior to a plyometrics session. We can use it prior to a high intensity lifting session and reduce the amount of damage that occurs to the tissue. So we don't have such a long recovery time when we could continue to train at high levels. I think that that is probably the most exciting thing that I've seen. Absent of cognitive possibilities, I think it wise it on is I'd like to use with the lights. What do some lights? Teo, do some reaction time and do some, you know, memory training and things. And I love to torture my people and get them nice and tired. I think what's going to come around is all these mechanisms. They are what they are. But the true mechanism that I'm seeing is that fatigue is the primary factor. If I can fatigue you centrally and Aiken fatigue, you peripherally and the muscle that's for the adaptation occurs So although right now you know we always are on these. We have to use the specific sets and rats and weights and all these other things so true for the research, because we need to make it is homogenous as we can, but in clinic, if you're a patient, comes to me with a rotator cuff tear. I don't know what you're on, right, Max is for your external rotation. I've gotta guess. And so if I don't do exactly the right amount of weight, doesn't mean I'm not getting the benefit. Well, I'm telling you, anecdotally, that's not true. I just know that I have to take you to fatigue. And so if I'm off by a couple of wraps a big deal, I'm just not going to take you to failure. So I don't get the injury to the tissue that you normally would occur with lightweight to failure. I'm gonna get that fatigue factor. I'm going to get you to adapt, and I'm gonna get you bigger and stronger today than you were yesterday. That's the >> goal. Yeah, that's ah, that's a great way to put it because you're looking at again, you know, mechanisms in why things are occurring versus, you know, being stuck to literature. I have to use twenty percent. How do we find a way to fatigue this system and be fr being a component of that now, outside of blood flow research in train with your practice, it sounds It is quite holistic. Are there any specific areas that you see the other? That was other therapists other, You know, holistic environments could learn from outside of blood flow restriction training. What areas could they really? You know what advice such a safer that I would you give someone who's tried together holistic program to dive into outside of Sebi Afar? Is there any specific devices specific modalities supposed to specific means for a nutrition for that? >> I mean, if I was to try to put us you know what we're trying to dio. I would say that it's all about capacity versus demand. I want to try to maximize the capacity of the individual or the organism to exceed the demands that you're trying to apply to it. If we can do that, will keep you injury free will keep forming. If I allow those demands to exceed your capacity, you're going to get injured. So what can I do to maximize your capacity through nutrition, through exercise, through rest, through meditation, through prayer, through whatever that is through sleep? I think that that's really looking at the person as a whole. And if I can keep thinking about what are the demands that I'm applying? Teo, whatever tissue that is, and I can keep those demands just slightly below and try to increase the capacity, I'm going to get people better. And really, that's all I think about. Can that disk take how much pressure cannot take and what direction can I take it? Well, I'm gonna work at that direction and so we can do a little bit more and a little bit more and a little bit more, and I try to really make it simple for myself versus Reliant on a modality or anything else in that matter. Really, it's It's really just thinking about how much How much can they How much can they tolerate? And I'm goingto put restrictions on you so that you don't exceed that capacities That way that tissue can heal. And if it can't and you know, maybe that's referral to you know, some of the surgeons are non surgical positions that I work with is they may be fail my treatment. Most people can improve their capacity. We've seen eighty five year olds, Not just me, I'm saying in the literature. Improve their strength through resistance training. Eighty five. The body will always adapt. Ware not weak beings were not fragile, Weaken De stressed and we need to be stressed and we need to be stressed until the day that you put me in the grave. Otherwise we will get Sir Compagnia and we will degrade and our brain will become mush. And I just want to go that way. And I want help as many people that have the same philosophy, whether I'm doing it, one on one with somebody from teaching others. I want them now The same philosophy, Tio >> well, that makes total sense. I love the idea of we need to continually stress ourselves because do you feel like as we age, we have a Smith or belief that we can't do more, but we can't do more because we stopped doing more? Not because we can't. I work with an individual who are hey, hip replacement. Ninety six years old. He came back and four months later was working out again. And that alone was enough evidence for me to realize that it's not necessarily about, Oh, as I get older, I have to be this and we kind of have that thought process. As we age, we do less so we start to do left but find ways to stress the system in a way that can handle it right to the idea. What is the capacity, like you said? And what is their ability to adapt? Are there any specific ways that you assess an individual's capacity to handle load? Is that a lot of subject of understanding who they are? Further any other metrics you using whether we sleep tracking H R V for anything in that domain? >> I have not really done a lot of a lot of that. It's more about, you know what they tell me they want to do. You know you want to come in and you want a lift. Your grandkid. Well, that's That's our That's our marker. You want to come in and you want to do the cross that open. Okay, well, that's your marker. You want to come in, you want to run a marathon. That's your marker. You know, we could always find markers either of activities of daily living or they could be something out there. That's that's that. That's a goal. You know, Never don't half marathon, and I want to do that. So those were really the markers that I use haven't gotten into a lot of the other things. My environment, you >> know? I mean, I would love to have ah, >> whole performance center and a research lab and all that stuff and then, you know, maybe someday that with what I have and what I work with, it's it's more about just what the person wants to do and what is something fun for them to do to keep them active and healthy and from, and that really becomes the marker. And if it's not enough, you know, somebody had a e r physician committee as well. You know, I walk, you know, twenty or thirty minutes and then I walked, you know, at work all day. And I'm like Did It's not enough. And I sent him some articles that looking at physiological adaptation to walking and he's like, Yeah, you're right, it's not enough that I'm like, you know, we're a minimalist. Were like Okay, well, this is the vitamin C you need in order to be healthy, not the recommendations are so you don't get scurvy. A lot is a big difference between, you know, fending off disease versus optimal health. I'm out for optimal health, So let's stress the system to the point where we're not injuring ourselves. But we are pushing ourselves because I think there's such a huge physiological and but also psychological benefit to that. >> Yeah, this that's a great way to put it riff. Ending off disease, right? We're not. Our health care system is not very proactive. You have to have something go wrong for your insurance to take care of it. It's very backwards. That's unfortunate. Then we would like to be like. It's a place where let's not look at micro nutrients and you what were putting in her body as a means to what he says you avoided and scurry. Well, let's look at it from way to actually function and function relative to our own capacity in our own goals. Um, with that, are you doing blood work? I'm assuming of some sort. Maybe. >> Yeah, we do. Labs. Teo, look, att. A variety of different things. We don't currently do Hormonal therapy. We've got some partners in town that do that. We decided we wanted to stay in our lane and, you know, really kind of stick to what we do. And so we refer out any hormonal deficiencies. Whether you need some testosterone growth hormone is from other things. Estrogen, progesterone, whatever s. So we're not doing that currently, and we don't see ourselves doing that because we have some great partners that you a much better job than we would ever do. So I'm also a big believer in stay in your lane, refer out, make friends do whatever is best for the patient of the client. Um, because there's that pays way more dividends them than trying to dio everything you know all announce. Unless you have it already in the house that has a specialty. Yeah. No, that >> makes sense to find a way to facilitate and where you can excel. Um >> and I >> know you got a lot of the time crunch here. We have the wrap it up here for people listening. Where can we find more out about yourself? Where can we listen to you? What social media's are you on and one of those handles >> So instagram I'm under just my name Ed. Look, terra e d l e c a r a Facebook. Same thing. Just Ed. Look era Twitter and la Cara. Everything's just under Everclear. Really? Every Tuesday I do would be a far I call it BF our Tuesday I do kind of a lunch and learn fifteen twenty minutes on either a research article or protocol. If I got a question that was asked of me, I'll answer it on DH. That's an ongoing webinar. Every Tuesday I teach live be If our course is pretty much all over the world, you can go to my website at like keira dot com or d m e on any of the social media handles, and I'LL be happy to respond. Or you could just call my client body Launch Park City's dot com and give me a call >> and you're doing educational stuff that's on the B Afar Tuesday and your webinars well are those sign up websites for those, And if so, is it under your website and look era dot com? >> Uh, that's a great point. I really should have it home there. It's if you go on my social media you you'LL see it was all announced that I'm doing No, you know, whatever topic is I try to be on organized on it. I will put a link on my website. My website's getting redone right now, and so I put a link on there for be If our Tuesday under I have >> a whole >> be fr. It's called B F, our master class. It's my online BF our course on underneath there I'LL put a link. Tio might be a far Tuesdays >> gadget. Is there anything you wanna selfishly promote? Cause guys, that is an amazing resource. Everything he's talking about it it's pretty much goal anyway, You can hear more about where you work out any projects, anything that you'd be wanting others to get into or listen to that you're working on that you see, working on the future or anything you just want to share. >> I'm always looking at, you know, teaching you no more courses like love teaching. I love, you know, doing live courses. Esso I currently teach to be if our course I teach the instrument assist. Of course. Programming. I teach a, uh, a cupping movement assessment and Fossen course. So any of those things you can see on my website where I'm gonna be next? We're doing some cool research on recovery with a pretty well known pretty, well known uh, brand which I hope we'll be able to announce at some point. It looks like the afar Mike increased oxygenation in muscle tissue even with the cuffs on. So it looks like it looks like from preliminary studies that the body adapts to the hypoxic environment and my increased oxygenation while the cuffs are on. I'll know more about that soon, but that's pretty exciting. I'Ll release that when I when I can you know? Other than that if I can help anybody else or help a friend that's in Dallas that wants to see me while I'm here. I practiced from seven. AM almost till seven. P. M. Every night on. I'm also happy to consult either Via Skype. Er, >> um, by phone. >> Gosh. And you smart tools use a dotcom. Correct for the CFR cuffs. >> Yeah, you can either. Go toe. Yeah, you can go to my side of you connect with me. If you want to get it, I can get you. Uh, we could probably do a promotional discount. And if you want to get some cups but smart tools plus dot com is is the mother ship where we're at a Cleveland our We're promoting both our live courses and are and our material in our cups. >> I can vouch them firsthand. They're awesome. You guys do Amazing work and information you guys put out is really killer. I mean, the amount of stuff I've been able to learn from you guys and what you've been doing has helped me a ton. It's really, really awesome to see you guys promoting the education that way. And thank you for coming on. I really appreciate it. It was a blast talking Teo again. Guys, go follow him on Instagram. He's got some amazing stuff anyway. You can read about him, learn about him and what he's doing. Please do so and thank you. >> Thank you so much. I really appreciate it a lot of spreading the word and talking to like minded individuals and making friends. You know that I have kind of this ongoing theme of, you know, it's all about, You know, there's two things that we can control in our life. It's really what we put in our mouths and how much we move and people like you that air getting the word out. This information is really important that we've got to take control of our health. We're the only ones responsible. So let's do it. And then if there's other people that can help you reach out to them and and get the help you need. >> Well, that's great. All right, guys. Thank you for listening. Really Appreciate it. And thank you once again

Published Date : Mar 21 2019

SUMMARY :

you for being on two. very excited about what we have going on for those of you not familiar the care is right. So add Thank you for being on here if you don't mind giving a little bit of background and and you had to do a little bit soft tissue. the hours and the practice that they do isn't fit for you and finding ways you can really get a little And this is back to you in two thousand fifteen, two thousand sixteen. and it's something that I have dove into not nearly as much as you have. I want to do some, you know, compound exercise, and in that case I gave, Melo wrote, How do you kind of progress that up program? And with that contraction, not only did you drive growth hormone, You're talking about some of the nutritional interventions you add to that, whether it be vitamin C I own production starts, you know, basically go to kneel. the violent de aspects are taking precursors in a c. Are you guys taking glue You know, with the literature supporting that you only absorb about five to and how you implement that. a provider not to get people doing something to become, you know, Or is that typically beginning? and according to the literature looks like No, it's like you have to take it two five because you've got to get enough swelling And then when you add the message of the electrical muscular stimulation, So imagine after a game, I just you know, I'm Skyler Richards. you know, really depends. referred to if you had one lamb that was immobilizing couldn't function. long enough that if you do it like twice a week that you're going to get enough cross over So what do you using Be fr you know, my my hands or my needles or my laser or my ultrasound or East them or whatever And when you providing a stimulus Yeah, And then now that they're exercising now you get the additional Anil Jesus effect of the exercise itself. stimulus to the body where you get this type to five or stimulated high levels of lactate I appreciate you sending that to me health, not just of muscles but also a brain. I know you haven't had a huge opportunity So I don't get the injury to the tissue that you normally would occur with lightweight to failure. You know what advice such a safer that I would you give someone who's tried together holistic program to I mean, if I was to try to put us you know what we're trying to dio. I love the idea of we need to You know you want to come in and you want a lift. And I sent him some articles that looking at physiological adaptation to walking and he's like, with that, are you doing blood work? We decided we wanted to stay in our lane and, you know, really kind of stick to what we do. makes sense to find a way to facilitate and where you can excel. know you got a lot of the time crunch here. If our course is pretty much all over the world, you can go to my website at like keira dot It's if you It's my online BF our course You can hear more about where you work out any projects, anything that you'd be I love, you know, doing live courses. Correct for the CFR cuffs. And if you want to get some cups but smart tools I mean, the amount of stuff I've been able to learn from you guys and what you've been doing has You know that I have kind of this ongoing theme of, you know, And thank you once again

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
JimPERSON

0.99+

DavePERSON

0.99+

JohnPERSON

0.99+

JeffPERSON

0.99+

Paul GillinPERSON

0.99+

MicrosoftORGANIZATION

0.99+

DavidPERSON

0.99+

Lisa MartinPERSON

0.99+

PCCWORGANIZATION

0.99+

Dave VolantePERSON

0.99+

AmazonORGANIZATION

0.99+

Michelle DennedyPERSON

0.99+

Matthew RoszakPERSON

0.99+

Jeff FrickPERSON

0.99+

Rebecca KnightPERSON

0.99+

Mark RamseyPERSON

0.99+

GeorgePERSON

0.99+

Jeff SwainPERSON

0.99+

Andy KesslerPERSON

0.99+

EuropeLOCATION

0.99+

Matt RoszakPERSON

0.99+

Frank SlootmanPERSON

0.99+

John DonahoePERSON

0.99+

Dave VellantePERSON

0.99+

Dan CohenPERSON

0.99+

Michael BiltzPERSON

0.99+

Dave NicholsonPERSON

0.99+

Michael ConlinPERSON

0.99+

IBMORGANIZATION

0.99+

MeloPERSON

0.99+

John FurrierPERSON

0.99+

NVIDIAORGANIZATION

0.99+

Joe BrockmeierPERSON

0.99+

SamPERSON

0.99+

MattPERSON

0.99+

Jeff GarzikPERSON

0.99+

CiscoORGANIZATION

0.99+

Dave VellantePERSON

0.99+

JoePERSON

0.99+

George CanuckPERSON

0.99+

AWSORGANIZATION

0.99+

AppleORGANIZATION

0.99+

Rebecca NightPERSON

0.99+

BrianPERSON

0.99+

Dave ValantePERSON

0.99+

NUTANIXORGANIZATION

0.99+

NeilPERSON

0.99+

MichaelPERSON

0.99+

Mike NickersonPERSON

0.99+

Jeremy BurtonPERSON

0.99+

FredPERSON

0.99+

Robert McNamaraPERSON

0.99+

Doug BalogPERSON

0.99+

2013DATE

0.99+

Alistair WildmanPERSON

0.99+

KimberlyPERSON

0.99+

CaliforniaLOCATION

0.99+

Sam GroccotPERSON

0.99+

AlibabaORGANIZATION

0.99+

RebeccaPERSON

0.99+

twoQUANTITY

0.99+

Sacha Gera, Ribbon Communications | Enterprise Connect 2019


 

>> Live from Orlando, Florida. It's the Cube. Covering Enterprise Connect 2019, brought to you by Five9. >> Hello from Orlando, Florida. I'm Lisa Martin with Stu Miniman on the Cube, at Enterprise Connect 2019. Stu and I are joined by a guest from Ribbon Communications. We've got Sacha Gera, the SVP of Cloud. Sacha welcome to the Cube. >> Thank you so much for having me. >> So we've had the opportunity to talk to one of your colleagues from Ribbon before but let's give our audience an opportunity to learn more about Ribbon, who you guys are, what you do and then of course we'll talk about some of the great new exciting announcements that you'll make here this week. >> Absolutely, so Ribbon Communications is a global leader in providing real-time communications. We provide piece parse technology to over a thousand carriers around the world and increasingly to independent software vendors and enterprise. So we came into existence about 18 months ago with the amalgamation of Sonus and GENBAND coming together and about 18 months old and doing some big things now so. >> And a lot of news coming out this week. Talk to us about some of the key announcements that Ribbon is making with some of your partners, AT&T for example. >> Absolutely, so our Kandy cloud communications business which is our SaaS brand, we're a white label platform as a service providing UCaaS and CPaaS services to independent software vendors and carriers around the world. And we're really excited about AT&T's announcement ahead of the conference here and AT&T, you know a lot of people have been saying, "We're waiting for the big tier one service providers to fire back at some of the more well-known CPaaS players out there." And so what we do is we helped AT&T with an end-to-end platform as a service play to help them launch their marketplace. And the key word there is marketplace. There is a lot of folks providing APIs and SDKs as you look around the conference here but when you think about the Fortune thousand looking for those low code, no code-type digital solutions that can have the easy button to launch and transform into the digital evolution that's going on, that's what we are helping AT&T to do. So it's been quite they announcement for us. >> Sacha, I love that. We've been saying for years you know, the enterprise really needs an upmarket place, just like we have on our phones, it'd be great to have that, you know when I came into the show. my first time coming here it was like okay, how much is it just API compatibility? And we were working amongst each other but as I walk around the show floor it's like, "Oh well yeah that (mumbles) makes sense." And then these kind of pieces, which ones come together and which ones would I, as an enterprise or service provider just be able to, you know, plug into. So can you speak a little a little of that maturation of the marketplace and what the reality out there is there today. >> Absolutely and think about that large enterprise that has an existing procurement vehicle with the large carriers. They're getting their data services, their telephony, their collaboration. It's an actual extension to want to sell use cases and digital solutions. And so with the carrier, you've got an existing bill. One bill. Now your adding APIs and SDKs, turn key digital solutions and an easy button that's more E-commerce centric. And that's really what we've been able to help AT&T do, to really move up the value chain, so. >> So when you're out talking with customers and I know one of your customers, Hertz was on the customer panel this morning during the general session. When you're out talking with customers, talk to us about real-time communication. It's this huge opportunity for customers. It's almost an imperative that they'll be able to have real-time communications with whoever they are transacting business with. How are you guys helping customers embrace and deliver real-time communications? >> Absolutely, so we were really pleased to hear Hertz give us the shout out this morning and you know our end customer is actually not Hertz. Hertz is a customer of IBM and we are helping IBM with their white label platform as a service for their UCaaS and collaboration services. And of course Hertz is transforming all of their rental car branches around the world into the cloud, using our hosted voice over IP and UCaaS services. So we're really pleased about the announcement. So when it comes to real-time communications, I mean this is, you got to think about the customer journey and we've heard this from a lot of folks. The consumer is more empowered than ever when it comes to the customer journey. Gone are the days of necessarily walking into a bricks and mortar shop, taking an hour to kind of learn about what's going on. People are making decisions like this because all the information is at the touch of their fingertips. And today it's about customer engagement and it's about making the best informed decisions as possible and customer engagement in especially the contact center is increasingly playing an important role. So we're helping customer like IBM transform their portfolios, fill in portfolio gaps where they can provide new hosting services but at the same time transform that contact center experience and really help drive new sales with engagement tools and new technologies like WebRTC and CPaaS are playing a really important role there. >> So Sacha, it's interesting you have for the most part a degree of separation between yourself and the end consumer. There's one of the press releases that caught my eye though, the scourge to the consumer today is robocalls. It's like most of all, I want to turn off my phone number because most of the calls that come through, even when it says it's somebody you think you know, often times it isn't. Can you talk about, there's an engagement that Ribbon has with a number of service providers, helping to attack this big challenge today. >> Absolutely. So we recently hosted a forum with a number of carriers coming down because there's some studies that show that upwards of 50% of calls in the next couple of years are going to be robocalls and they're annoying as heck, depending on the geography and where you live. So with our new kind of end-to-end portfolio which kind of mixes both analytics and our strategic positioning in the core and the edge. The enterprise edge as well as the core of the carrier. We're in a very strategic place to get that information, data mine it and proactively identify where we're not only getting robocalling but fraud and helping carriers and others to monetize that business and do proactive things with that data. So we have a new kind of solution coming out STIR-SHAKEN, you'll hear a little bit more about that and don't ask me to spell out that acronym. It does actually stand for something that's more technical but we're really excited about what's going on there. The robocalling industry is becoming quite annoying for a lot of folks. It's a big opportunity for us. >> Heck, John Oliver did a segment on it a couple of weeks ago. So, hopefully, your company can help solve that issue because that definitely holds us back today. >> Absolutely. >> So in terms of industry adoption, we mentioned Hertz as a customer of yours through IBM but talk to us about some of the verticals maybe that you're seeing as leading-edge. I think governments, health care, financial services. Are you really seeing those industries kind of lead in this real-time communications opportunity area? >> Absolutely, likes we like to think of ourselves more as of a horizontal player and specifically all verticals are kind of going towards frictionless real-time communications. And you know we have a great thing going on with Five 9s for example. Five 9s is a well-known Cloud contact, it's a center it's a service player and one of the things we're doing with Five 9s is they've got a bunch of end customers who are revolutionizing their contact center and so one of the things we were able to do with Five 9s for example is enable them with WebRTC services. And it was about this time last year, maybe a little bit before when WebRTC ubiquitously kind of got standardized in all the major web browsers. And what we're able to help do with Five 9s is introduce a new frictionless in context way of communicating into the contact center over WebRTC which is great for customers who want to save on the toll-free minutes. It's kind of over the top web toll-free but it's kind of in browser in context like again, contact center agents have that full contextual toolkit of engagement to be able to preserve customers and upsell and cross-sell and provide great customer service. And we're not really seeing any particular vertical that is necessarily adopting that more than the other. We like to think of ourselves as horizontal but certainly governments, financials, retails, telemedicine, we're seeing tremendous traction across all of those. >> See, oh go ahead Stu. >> Yeah I was just being in the cloud, can you talk about some of the relationships with the public cloud. No, no, there were some announcements with Microsoft, believe with Amazon also. How are you seeing, that the hyper-scale public clouds impacting your space? >> Absolutely. So you know in this day and age, you've got to be able to fire up new micro-services and new cloud services instantly and practically anywhere. And there's reasons for that. Some of that is data privacy, some of it's security, some of it's just latency and so on And you know AWS, Azure we're kind of agnostic to the public cloud infrastructure but we're pretty excited about some of their announcements. We've been working with Amazon and Microsoft Azure for some time and increasingly with IBM SoftLayer as well. And so the ability to fire up some of our piece parts or Session Border Controllers. Our WebRTC gateways up in the public cloud and able to facilitate our channel partners to go to market in rapid time. It's an important part of our strategy. With Microsoft, obviously we're one of two certified vendors and with Microsoft and Teams, you know a lot of enterprises are going towards the Teams. We're able to help carriers play in that by having those interconnects to the carriers to provide the voice services and the carrier services and fire up practically instantly in the public cloud. So we're pretty excited about some of those announcements here as well. >> And what can some folks find out and learn about in your booth here at Enterprise Connect? >> Yeah, so I think at our booth you'll see a number of key topics being highlighted. Obviously the public cloud and the Microsoft as well as some of the other public cloud announcements we've had. In addition to that, we recently acquired a company called Edgewater and so our heritage, we've been known very much as kind of a carrier SBC player of choice but we've kind of extended that to the enterprise edge with the acquisition of Edgewater. And what Edgewater provides us is kind of that Enterprise SBC, but with SD-WANs. So SD-WANs, a growing part of our story, having that end-to-end quality of service, over the top with analytics and all the protection of security and all that kind of stuff. So it's a perfect fit into our portfolio and that's another area that you'd be able to see at our booth here this year at Enterprise Connect. >> Excellent last-- >> So if I understand that, I'm sorry. So you have an SD-WAN offering, is it something we've been watching quite a bit in the multi-cloud space and a lot of movement high growth in that area? >> Absolutely. So the SD-WAN offering with the Edgewater product offers a number of key services. Obviously the disaster recovery, having multiple broadband inputs and being able to switch from an LTE to another broadband input is part of that but the analytics in the end-to-end quality of service are equally important and you know for somebody who helps run our cloud communications business, when we go deploy to folks like Hertz, putting that Edgewater CPE box on the prem is an important part of our solution to have that end-to-end visibility for things like SD-WAN but also the analytics and inevitably security and protection as well. >> As we talk about at this event the evolution of communication, the evolution of this event and collaboration, I know we're only kind of halfway through day two here but I'm just curious, any key takeaways that you have gleaned so far from the event that you're looking forward to bringing back to HQ after this event is over? >> Absolutely. You know, every year is a little bit different. There's always a buzz word or two. I think this year what I'm starting to see is there's a lot more focus on the use cases as opposed to the technology. You know in the past, you come here, you talk a lot about the three-letter acronyms, SIP and UCaaS and CPaaS and WebRTC. This year, you're seeing a lot more about how can we actually monetize the business? What are the use cases? And you know as opposed to APIs being a big part of how you get there and the focus on the how, it's more about the what, like APIs are just kind of de-facto and you need them to help mask the complexity of the network and monetize and do things like creating new digital solutions and use cases. So you know it's just an example of how people are trying to talk about things this year as well as analytics and BI. People aren't just talking about how they're doing it, they're showing you what they can do with sentiment analysis. They're showing you how proactive policy can be applied. So that's pretty cool because we're now getting into the fun part of monetizing all of this great technology investment we've made for 10 years. >> And actually showing the business outcomes that it should be delivering, >> Absolutely. >> Right? That's the need, right? >> That's right, yeah. >> Well Sacha thank you so much for stopping by the Cube and chatting with Stu and me. We appreciate your time. >> Thank you so much for having me. >> Our pleasure. >> All right. >> Thank you for watching the Cube, Lisa Martin for Stu Miniman, you're watching the Cube. (upbeat music)

Published Date : Mar 19 2019

SUMMARY :

brought to you by Five9. We've got Sacha Gera, the SVP of Cloud. of the great new exciting announcements and about 18 months old and doing some big things now so. And a lot of news coming out this week. that can have the easy button to launch of the marketplace and what the reality And so with the carrier, you've got an existing bill. and I know one of your customers, Hertz and customer engagement in especially the contact center the scourge to the consumer today is robocalls. depending on the geography and where you live. because that definitely holds us back today. but talk to us about some of the verticals maybe that and one of the things we're doing of the relationships with the public cloud. And so the ability to fire up some over the top with analytics and all the protection in the multi-cloud space and a lot of that but the analytics You know in the past, you come here, by the Cube and chatting with Stu and me. Thank you for watching the Cube,

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
EdgewaterORGANIZATION

0.99+

Lisa MartinPERSON

0.99+

StuPERSON

0.99+

Sacha GeraPERSON

0.99+

AmazonORGANIZATION

0.99+

MicrosoftORGANIZATION

0.99+

SachaPERSON

0.99+

IBMORGANIZATION

0.99+

Ribbon CommunicationsORGANIZATION

0.99+

AT&TORGANIZATION

0.99+

RibbonORGANIZATION

0.99+

Stu MinimanPERSON

0.99+

HertzORGANIZATION

0.99+

AWSORGANIZATION

0.99+

10 yearsQUANTITY

0.99+

Orlando, FloridaLOCATION

0.99+

John OliverPERSON

0.99+

GENBANDORGANIZATION

0.99+

last yearDATE

0.99+

SBCORGANIZATION

0.99+

SonusORGANIZATION

0.99+

oneQUANTITY

0.99+

twoQUANTITY

0.99+

One billQUANTITY

0.99+

This yearDATE

0.98+

this yearDATE

0.98+

bothQUANTITY

0.98+

KandyORGANIZATION

0.97+

over a thousand carriersQUANTITY

0.97+

Five9ORGANIZATION

0.97+

todayDATE

0.97+

Five 9sTITLE

0.97+

this weekDATE

0.97+

first timeQUANTITY

0.96+

day twoQUANTITY

0.96+

two certified vendorsQUANTITY

0.96+

WebRTCTITLE

0.95+

Enterprise ConnectORGANIZATION

0.95+

UCaaSTITLE

0.94+

Enterprise Connect 2019EVENT

0.91+

about 18 months agoDATE

0.9+

this morningDATE

0.9+

50% of callsQUANTITY

0.89+

next couple of yearsDATE

0.87+

CloudORGANIZATION

0.86+

AzureTITLE

0.86+

2019DATE

0.85+

Jason Edelman, Network to Code | Cisco Live EU 2019


 

>> Live, from Barcelona Spain, it's theCUBE, covering Cisco Live! Europe. Brought to you by Cisco and its ecosystem partners. >> Welcome back to theCUBE, here at Cisco Live! 2019 in Barcelona, Spain, I'm Stu Miniman, happy to welcome to the program a first-time guest, but someone I've known for many years, Jason Edelman, who is the founder of Network to Code. Jason, great to see you, and thanks for joining us. >> Thank you for having me, Stu. >> Alright, Jason, let's first, for our audiences, this is your first time on the program, give us a little bit about your background, and what led to you being the founder of Network to Code. >> Right, so my background is that of a traditional network engineer. I've spent 10+ years managing networks, deploying networks, and really, acting in a pre-sales capacity, supporting Cisco infrastructure. And it was probably around 2012 or 13, working for a large Cisco VAR, that we had access to something called Cisco onePK, and we kind of dove into that as the first SDK to control network devices. We have today iPhone SDKs, SDKs for Android, to program for phone apps, this was one of the first SDKs to program against a router and a switch. And that, for me, was just eye-opening, this is kind of back in 2013 or so, to see what could be done to write code in Python, Seer, Java, against network devices. Now, when this was going on, I didn't know how to code, so I kind of used that as the entrance to ramp up, but that was, for me, the pivot point. And then, the same six-week period, I had a demo of Puppet and Ansible automated networking devices, and so that was the pivot point where it was like, wow, realizing I've spent a career architecture and designing networks, and realizing there's a challenge in operating networks day to day. >> Yeah, Jason, dial back. You've some Cisco certifications in your background? >> Sure, yes, CCIE, yeah. >> Yeah, so I think back, when this all, OpenFlow, and before we even called it Software-Defined Networking, you were blogging about this type of stuff. But, as you said, you weren't a coder. It wasn't your background, you were a network guy, and I think the Network to Code, a lot of the things we've been looking at, career-wise, it's like, does everyone need to become coders? How will the tools mature? Give us a little bit about that journey, as how you got into coding and let's go from there. >> Yeah, it was interesting. In 2010, I started blogging OpenFlow-related, I thought it was going to change the world, saw what NICRO was doing at the time, and then Big Switch at the time, and I just speculated and blogged and really just envisioned this world where networks were different in some capacity. And it took a couple years to really shed light on management and operations of networking, and I made some career shifts. And I remember going back to onePK, at the time, my manager then, who is now our CEO at Network to Code, he actually asked, well, why don't you do it? And it was just like, me? Me, automate our program? What do you mean? And so it was kind of like a moment for me to kind of reflect on what I can do. Now, I will say I don't believe every network engineer should know how to code. That was my on-ramp because of partnership with Cisco at the time, and learning onePK and programming languages, but that was for me, I guess, what I needed as that kick in the butt to say, you know what? I am going to do this. I do believe in the shift that's going to happen in the next couple years, and that was where I kind of just jumped in feet first, and now we are where we are. >> Yeah, Jason, some great points there. I know for myself, I look at, Cisco's gone through so much change. A year ago, up on stage, Cisco's talking about their future is as a software company. You might not even think of us as networking first, you will talk to us about software first. So that initial shift that you saw back in 2010, it's happening. It's a different form than we might have thought originally, and it's not necessarily a product, but we're going through that shift. And I like what you said about how not everybody needs to code, but it's this change in paradigms and what we need to do are different. You've got some connections, we're here in the DevNet Zone. I saw, at the US show in Orlando last year, Network to Code had a small booth, there were a whole bunch of startups in that space. Tell us how you got involved into DevNet, really since the earliest days. >> Yes, since the early days, it was really pre-DevNet. So the emergence of DevNet, I've seen it grow into, the last couple years, Cisco Live! And for us, given what we do at Network to Code, as a network-automation-focused company, we see DevNet in use by our clients, by DevNet solutions and products, things like, mentioned yesterday on a panel, but DevNet has always-on sandboxes, too. One of the biggest barriers we've seen with our clients is getting access to the right lab gear on getting started to automate. So DevNet has these sandboxes always on to hit Nexus API or Catalyst API, right? Things like that. And there's really a very good, structured learning path to get started through DevNet, which usually, where we intersect in our client engagement, so it's kind of like post-DevNet, you're kind of really showing what's possible, and then we'll kind of get in and craft some solutions for our clients. >> Yeah, take us inside some of your clients, if you can. Are most of them hitting the API instead of the COI now when they're engaging? >> Yeah, it's actually a good question. Not usually talked about, but the reality is, APIs are still very new. And so we actively test a lot of the newer APIs from Cisco, as an example. IOS XE has some of the best APIs that exist around RESTCONF, NETCONF, modeled from the same YANG models, and great APIs. But the truth is that a lot of our clients, large enterprises that've been around for 20+ years, the install base is still largely not API-enabled. So a lot of the automation that we do is definitely SSH-based. And when you look at what's possible with platforms, if it is something like a custom in Python, or even an ANSEL off the shelf, a lot of the integrations are hidden from the user, so as long as we're able to accomplish the goal, it's the most important thing right now. And our clients' leaderships sometimes care, and it's true, right? You want the outcome. And initially, it's okay if we're not using the API, but once we do flip that switch, it does provide a bit more structure and safety for automating. But the install base is so large right now that, to automate, you have to use SSH, and we don't believe in waiting 'til every device is API-enabled because it'll just take a while to turn that base. >> Alright, Jason, a major focus of the conference this year has been around multi-cloud. How's that impacting your business and your customers? >> So, it's in our path as a company. Right now, there's a lot of focus around multi-cloud and data center, and the truth is, we're doing a lot of automation in the Campus networking space. Right, automating networks to get deployed in wiring closets and firewalls and load balancers and things like that. So from our standpoint, as we start planning with our clients, we see the services that we offer really port over to multi-cloud and making sure that with whatever automation is being deployed today, regardless of toolset, and look at a tool chain to deploy, if it's a CI/CD Pipeline for networking, be able to do that if you're managing a network in the Campus, a data center network, or multi-cloud network, to make sure we have a uniform-looking field to operations, and doing that. >> Alright, so Jason, you're not only founder of your company, you're also an author. Maybe tell us about the, I believe it's an update, or is it a new book, that recently got out. >> Yes, I'm a co-author of a book with Matt Oswalt and Scott Lowe, and it's an O'Reilly book that was published last year. And look, I'm a believer in education, and to really make a change and change an industry, we have to educate, and I think the book, the goal was to play a small part in really bringing concepts to light. As a network engineer by trade, there's fundamental concepts that network engineers should be aware of, and it could be basics and a lot of these, it could be Python or Jinja templating in YAML and Git and Linux, for that matter. It's just kind of providing that baseline of skills as an entrance into automation. And once you have the baseline, it kind of really uncovers what's possible. So writing the book was great. Great opportunity, and thank you to Matt and Scott for getting involved there. It really took a lot of the work effort and collaborated with them on it. >> Want to get your perception on the show, also. Education, always a key feature of what happens at the show. Not far from us is the Cisco bookshop. I see people getting a lot of the big Cisco books, but I think ten years ago, it was like, everybody, get my CCIE, all my different certifications updated, here. Here in the DevNet Zone, a lot of people, they're building stuff, they're building new pieces, they're playing in the labs, and they're doing some of these environments. What's your experience here at the show? Anything in particular that catches your eye? >> So, I do believe in education. I think to do anything well, you have to be educated on it. And I've read Cisco Press books over the years, probably a dozen of them, for the CCIE and beyond. I think when we look at what's in DevNet, when we look at what's in the bookstore, people have to immerse themselves into the technology, and reading books, like the learning labs that are here in the DevNet Zone, the design sessions that are right behind us. Just amazing for me to have seen the DevNet Zone grow to be what it is today. And really the goal of educating the market of what's possible. See, even from the start, Network to Code, we started as doing a lot of training, because you really can't change the methodology of network operations without being aware of what's possible, and it really does kind of come back to training. Whatever it is, on-demand, streaming, instructor-led, reading a book. Just glad to see this happen here, and a lot more to do around the industry, in the space around community involvement and development, but training, a huge part of it. >> Alright, Jason, want to give you the final word, love the story of network engineer gone entrepreneurial, out of your comfort zone, coding, helping to build a business. So tell us what you see, going forward. >> So, we've grown quite a bit in the past couple years. Right now, we're over 20 engineers strong, and starting from essentially just one a couple years ago, was a huge transformation, and seeing this happen. I believe in bringing on A-players to help make that happen. I think for us as a business, we're continuing to grow and accelerating what we do in this network automation space, but I just think, one thought to throw out there is, oftentimes we talk about lower-level tools, Python, Git, YAML, a lot of new acronyms and buzzwords for network engineers, but also, the flip side is true, too. As our client base evolves, and a lot of them are in the Fortune 100, so large clients, looking at consumption models of technology's super-important, meaning is there ITSM tools deployed today, like a ServiceNow, or Webex teams, or Slack for chat integration. To really think through early on how the internal customers of automation will consume automation, 'cause it really does us no good, Cisco, vendors, or clients no good, if we deploy a great network automation platform, and no one uses it, because it doesn't fit the culture of the brand of the organization. So it's just, as we continue to grow, that's really what's top of mind for us right now. >> Alright, well Jason, congratulations on everything that you've done so far, wish you the best of luck going forward, and thank you so much, of course, for watching. We'll have more coverage, three day, wall-to-wall, here at Cisco Live! 2019 in Barcelona. I'm Stu Miniman, and thanks for watching theCUBE. (electronic music)

Published Date : Jan 30 2019

SUMMARY :

Brought to you by Cisco and its ecosystem partners. Jason, great to see you, and thanks for joining us. and what led to you being the founder of Network to Code. to program for phone apps, this was one of the first You've some Cisco certifications in your background? and I think the Network to Code, as that kick in the butt to say, you know what? And I like what you said about One of the biggest barriers we've seen with our clients instead of the COI now when they're engaging? So a lot of the automation that we do Alright, Jason, a major focus of the conference this year and data center, and the truth is, or is it a new book, that recently got out. And look, I'm a believer in education, and to really Here in the DevNet Zone, a lot of people, the DevNet Zone grow to be what it is today. So tell us what you see, going forward. I believe in bringing on A-players to help make that happen. and thank you so much, of course, for watching.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
JasonPERSON

0.99+

CiscoORGANIZATION

0.99+

MattPERSON

0.99+

Jason EdelmanPERSON

0.99+

Stu MinimanPERSON

0.99+

Matt OswaltPERSON

0.99+

2013DATE

0.99+

2010DATE

0.99+

Scott LowePERSON

0.99+

ScottPERSON

0.99+

10+ yearsQUANTITY

0.99+

BarcelonaLOCATION

0.99+

StuPERSON

0.99+

IOS XETITLE

0.99+

Network to CodeORGANIZATION

0.99+

last yearDATE

0.99+

iPhoneCOMMERCIAL_ITEM

0.99+

13DATE

0.99+

first timeQUANTITY

0.99+

OrlandoLOCATION

0.99+

Barcelona SpainLOCATION

0.99+

O'ReillyORGANIZATION

0.99+

JavaTITLE

0.99+

PythonTITLE

0.99+

Barcelona, SpainLOCATION

0.99+

three dayQUANTITY

0.99+

six-weekQUANTITY

0.99+

AndroidTITLE

0.99+

first-timeQUANTITY

0.98+

20+ yearsQUANTITY

0.98+

NICROORGANIZATION

0.98+

yesterdayDATE

0.98+

oneQUANTITY

0.98+

firstQUANTITY

0.98+

ten years agoDATE

0.98+

LinuxTITLE

0.98+

GitTITLE

0.97+

Cisco PressORGANIZATION

0.97+

DevNetTITLE

0.97+

A year agoDATE

0.97+

Cisco Live! 2019EVENT

0.97+

todayDATE

0.97+

over 20 engineersQUANTITY

0.96+

this yearDATE

0.96+

YAMLTITLE

0.96+

RESTCONFTITLE

0.95+

JinjaTITLE

0.93+

first SDKQUANTITY

0.93+

next couple yearsDATE

0.92+

USLOCATION

0.92+

first SDKsQUANTITY

0.92+

SeerTITLE

0.91+

Nexus APITITLE

0.91+

theCUBEORGANIZATION

0.91+

NETCONFTITLE

0.88+

Cisco Live EU 2019EVENT

0.86+

last couple yearsDATE

0.86+

2012DATE

0.85+

OneQUANTITY

0.85+

Catalyst APITITLE

0.83+

SSHTITLE

0.81+

Marco Bill-Peter, Red Hat | Red Hat Summit 2018


 

(upbeat music) >> Announcer: Live from San Francisco, It's the Cube. Covering Red Hat Summit 2018. Brought to you buy, Red Hat. >> Okay, welcome back everyone. We're live here in the Cube in San Francisco, California, Monscone West, Cube's exclusive coverage of Red Hat Summit 2018. I'm John Furrier, co-host. With John Troyer, he's my analyst co- host, he's the co -founder of Tech Reckoning Advisory and Community Development Firm. My next guest is Marco Bill-Peter, Senior vice-president of Customer Experience and Engagement at Red Hat. Welcome back to the Cube. Good to see you. So, you guys have a great track record with customer support. You guys use gold standard in open source, you've done it well, very reliable. It's a changing world. You know, Open Shift now, certainly the center piece, west, new acquisition. A lot of things happening with in the portfolio. Cloud native new capabilities are on the horizon. So, you've got to figure it out. So, what's the support strategy? What do you guys do? How are you looking? I'm sure it's challenging but never too much of a challenge for you guys. You're smart, what's the support strategy? >> I think the recipe it is really like not getting stuck in a wave, right? And be open to, you know I think Jim Whitehurst and his keynote talk quite a bit about, you used to do all plan, describe and execute. That thing just doesn't work, right? Because supporting customers on Linux, supporting them when they move to Open Shift or even application, is a whole different piece. So, as a leader you got to be flexible as in okay, here we do it this way, let's put more money in this. Let's say Open Shift support, Open Shift kind of, what's the customer experience there, right? Kind of figure out how it works. There's a lot of things that scare me in the daily business as in like okay, we can't do that. But I think Red Hat is really good in reconfiguring, Jim talked about that in a keynote as well, reconfiguring the organization. And so, we move for example, quality assurance into my organization and combining that with support. All of them give some more opportunities realizing, oh this product maybe not ready yet for the market, right? We can not support that. Or, you augmented with, I wouldn't call it AI capabilities, but more like those capabilities. All of the sudden stuff gets done automatically. >> And multi cloud is again, just like multi vendor environment, but it's a little bit different obviously. But multiple clouds you have different architectures. You guys do some progressive things. What's new, architecturally within the support group? Because you have deals announced here with IBM and Microsoft, one of them is a joint, I think integrated program where guys are teaming up. >> Microsoft is interesting. >> We've teamed last three, four years, right? With he first deal and gone further. You're like funny, right? I've been at Red Hat so long and you put people on premise. It's kind of funny. But it's good, right? And that's where you got to glue together. Sometimes it's people. Sometimes it's also more having the data, right? I mean if you go multi cloud. Difference between multi vendor, multi cloud. Multi vendor, you just call the vendor and tell them hey you handle it. Here, I'll put data, you handle it. Or maybe you do it a bit better. But, multi cloud is, well it's running there, how do you get access to that? Then the whole privacy laws comes in. So you got to be more instrumentation, you know, telemetry-- >> You're using tech to help you guys out. That's what you're referring by AI. >> I actually think that the next ten years you will see support changing quite a bit. >> John: In what way? >> But also you have to staff this up, right? You need to upscale your folks as well as technology. >> That doesn't go away. But I think you've got to go more that you really need deep skills. If you want to support Open Shift you've got to, either you understand it from the middle side, from the application side or from the bottom from the infrastructure. You need both skill sets. So you need really highly skilled people. But one the other hand if it's really like real time and people don't have patience to wait two weeks, especially if you're in the cloud. More and more tooling. I see the vision as in it would be less and less based on the scale but I think it's less people involved more and more automation, tooling. >> You kind of see it now with boss, kind of just tip of the iceberg. But you've got automation built into the culture of Red Hat. You've put coral west. They want to automate everything. >> You see Insights, right? We launched Insights three years ago out of support. They take support data, find out what's really happening, create rules that if you match it the customer systems say you have this and this issue. And now it's in the incentive stage of the strategy as in we can automate it, but you can automate it. you have a problem, you want to have it solved. >> You're presenting a support service. >> Exactly, and eventually, we'll not even tell you, in maybe hindsight we'll tell you, hey, you had this network issue or configured the wrong way, we fixed it have a good day. >> Well it came up in Cooper Netty's conversation we had last week in Copenhagen, we were in Denmark for CubeCon around things Cooper Netty's defacto standing, so great stuff, that's certainly great. Istio service mesh is atopic that's highly discussed. And one of the thing that comes up is the automation the down side is potentially it fixes things. So, you could have a memory leak for instance, that you never know gets fixed. But it just crashes every day and reboots itself. So, the new kinds of instrumentation that's emerging. So this is really the though job. >> Yeah. Yeah. >> How do you get in there-- >> Also have automation-- >> And you as the central provider, right, are pulling in data from across the world and across the customer base. So how do you take that, sift it to be more proactive about decision making and support. >> So we capture all this support data. And you know it's fascinating, we have some AI capabilities, some machine learning capabilities go through there. But it's fascinating, sometimes we see new issues coming up. What we do is then, we go well let's look who is exposed to that, just to get a footprint. And then you actually inform customers, hey, you had this and this issue or you have this. It's really a different, I want to get more proactive or I want to get more automated. With the automation I just want to be, right, so we installed, over the last, I would say 18 months, like a bot, simple bot basically, his name is Edmond. And he works on support cases. And we started slow, very slow. We didn't let it go as in total machine or anything. But now, I gave some stats earlier today. In one used case it's 25 percent faster solving a customer issue using Edmond. And he participates in 11 percent of all support cases. >> Wow. >> Edmond is a busy guy. >> And the game is changing too. I mean in the old days, first lines support, second lines support, offline support, then escalation. These things are older IT mechanisms. With this you're talking about completely doing away with, in essence first line support. But also first line support might come in, from say a Microsoft or an IBM. You've got to be ready for anything. >> Actually I think it's not just first line support. And it's not replacing them. It's helping them. It's really making them faster, right? I think the frustration piece is, like, customer opens his support case, some data is missing, right? So, you have a que it gets to that. Engineering looks and oh, there's data missing. Edmond sees that and says hey, I need this data. Based on all the support cases we fixed similar issues, this is the data we need. So Edmond gets the data ready, engineer looks and in some cases Edmond actually closes it out. >> Closes it out. >> Tells the customer here there's a better solution, do it this way. >> Yeah, that's fascinating. >> I'd love to pull the camera back a little bit, right? You are not the SVP of support. You're the SVP of customer experience and engagement, right? That's an entirely different role in some ways, in that you're responsible for customer success at some level. >> That is correct, yeah. >> Talk a little bit about reconfiguring organization to be that-- >> So I think maybe dive in a little bit on the customer success. So we have a organization, they call technical account. It's part of the customer success organization. That's a human business but it's fascinating, right. We put these claims on clients and have them work together. They understand the business. It's an old business but trust me, having still a human in there understanding, okay this is customer x, y, z. That's the business objective, I talked about this today as well, not to forget, hey this customer actually wants to do whatever, whatever on the like an SIP to actually take that further to actually support case and doing that the team helps quite a bit. And then also the commitment, right? We don't want just to do support cases and then that's why you renew with Red Head, we want to make sure you actually get value out of it and that's why you want to renew. So that's why we configured different. It's bigger, right? It's bigger as in really making sure the product is correct. So that's why quality assurance is in my team, this support. That's why I run internal IT for the engineering team. We run the stuff that we sell actually earlier. And some of my team is like, Marco why do we have to do that? Because we learn and I much rather have you feel the pain than the customer feel the pain. That's why we configure different than, I've been 12 a half years right on this and it's still exciting that we are still able to change around-- >> I think the quality assurance piece is still big too cause you're in there as well. Looking at the QA. >> Yeah. >> Making sure that's good too. You're testing out the products and doing QA all within the mindset of customer experience. >> Exactly, and you've got to move that being agile, is more you see developers actually submitting test cases. Tests, so that's the component testing and the basic tests. What we got to do more, is what you mentioned, if somebody does less with Open Shift to contain all that, that thing together, if some service software defines storage, that thing together to bring together that's the hard drive. So I want to move more and more. That we take used spaces from customers, we'll close it. This is how we do it. X, y, z, customer and apply that. >> At the end of the day it's the same game different playing field. The customer wants choice, best possible solution experience, for them. You guys got to enable that, and then support it, make it happen. >> Yeah. >> And with cloud. >> And you see how, I don't know if you saw the demo yesterday when they show basically I think or Amazon was slower and every traffic that routed. This is reality as well, right? I mean if you look at one press release we did yesterday, I just find it a fascinating story. They're kitchen appliances. I don't know if you saw that. But they have over a million kitchen appliances or cooking appliances connected to the internet. It's a German, Swiss company when they got to upgrade the system so they get recipes done, they actually spin up instances in Alibaba in Asia and I think in Amazon in the U.S. They spin it up, they scale out all the appliances connect then they shrink it together. How do you support these customers a whole different case. >> That's great for the customer. >> Yeah. >> But more of a challenge for you guys. >> Then again with preparation of the right integration testing before, with the right set up that we know this is what the customer is doing this weekend. Amadeus as well, talked at the keynote, we worked long time with Amadeus. >> You're a smart team. >> As part of your customer role, you were involved with the Innovation awards. They were up on stage this morning. What struck me was they were both about time to value. And speed of deployment as well as scale. Often these were global companies, we had Amadeus on yesterday, spanning the globe. Huge number of transactions. Anything stand out to you in those Innovation Awards this year? Perhaps, that's been different in previous years? I think that the scale is actually interesting that you say. I think we have much quicker now. I think that's awesome, technology matures. I think we used to have more smaller work projects in getting to a certain scale. But I just goes faster. I think the controlled piece is probably a bit more accepted. This whole containerization is not magic anymore. I think a lot is being moved, is coming from the development side but also from the Linux side. So I think there's a less struggle of that. But I do still see some cultural struggles. You talk to customers, maybe not the Innovation Award winners. but even them they say, hey it took us a long time to convince internal structures, how we change things around. >> Talk about the open source role because you mentioned, before we came on how you guys are all in the open, an open source. Is there like a project that you're part of that supports centric? Is there certain things you're picking out over the source? As you guys do the QA and build you own stuff. >> Yeah we do a lot. We submit a lot to open. There's very few. We don't share data. We can't share customer data for obvious reasons. But tooling, most of the tooling we share if it's data collectors. We re an open source road. There' not much that we don't, there's nothing proprietary. Engineers, that's why they're coming to write. That's the configuration. They want to see, hey how does this stuff get applied. They own the packages, then some stuff is shared. If it's tied to the customer portal, the AI pieces maybe the open source parts of it but-- >> What's it like this year, for the folks who are watching who couldn't make it? What's the vibe here at Red Hat Summit 2018? What's the hallway conversations like? What's some of the dinners? What are you talking about? What's the chatter? >> I think the big chatter for me is kind of like this Open Shift, containers, agile development. You know the agile development comes back and back and really like how do we do this right? And tech connects obviously, how do you take application develop them or how do you take applications put them in a container. And then you see these demos. With multi cloud. >> New applications is not stand alone Linux anymore. >> Yeah. We have containers and tend to be able to run public cloud or multi cloud on premise. The options are endless. And I think that's the strengths from Red Hat. We prove that with Linux we can have a solid API. We don't screw up the applications. And if we can guarantee that across the four footprints, that's Paul's vision five, six years ago. I think we are there. >> You talked about a bit of cultural shift. How can Red Hat help it's customers come up to speed? That's a little bit...but be more agile. >> It's a good example. I think we do a lot of these sessions. I actually think that our sales motion, they are pretty aware with open sources, what the culture is. They do a lot of these sessions with customers. Jim Whitehurst is actually awesome. When he comes to clients. We did a C level event at a bank, based in Zurich and it was in a Swiss bank. And I think that they got like 140 C level, CIO groups. And Jim did a talk about the open organization about breaking down the barriers. I think that's a role that we play. Well some is Red Hat's role, but we go to do that stuff. Because we can share part of it in how we are configured, how we are different. >> I think that kind of thing is high on every CIO's list of agendas. >> And everything in the open is proving that open is winning. Open beats closed pretty much every time and is now pretty standard operating wise we're starting to see but operational wise, not just for software development. >> I actually think that from practice and how to run the company. Some stuff is transparency, right? If you work in a company that you're not transparent with your associates, can you really do this in 2018? >> No. >> And so I think those are elements that I think we do well to have had. And we got to keep internal as well, reminding ourselves, these core principles from open source are really important. >> Hiring, so you're bringing new Red Hatters in? >> At the rate we are hiring it's actually big concerns. How do we maintain this culture, right. This talk is not always polite but it's the way we function. >> You guys are humble. You're playing the long game, I love that about you. So congratulations Marco. Thanks for coming on the Cube show. >> Thanks very much. >> Thanks. >> It's the Cube Live here in San Francisco for Red Hat Summit 2018 here in Moscone West. I'm John Furrier and John Troyer. Stay with us for more live coverage after this short break. (upbeat music)

Published Date : May 9 2018

SUMMARY :

Brought to you buy, Red Hat. So, you guys have a great track record And be open to, you know I think Jim Whitehurst But multiple clouds you have different architectures. And that's where you got to glue together. You're using tech to help you guys out. I actually think that the next ten years But also you have to staff this up, right? I see the vision as in it would be less and less You kind of see it now with boss, as in we can automate it, but you can automate it. hey, you had this network issue or configured the wrong way, And one of the thing that comes up is the automation And you as the central provider, right, and this issue or you have this. I mean in the old days, first lines support, Based on all the support cases we fixed similar issues, Tells the customer here there's a better solution, You are not the SVP of support. We run the stuff that we sell actually earlier. I think the quality assurance piece is still big too You're testing out the products and doing QA all What we got to do more, is what you mentioned, At the end of the day it's the same game I don't know if you saw the demo yesterday that we know this is what the customer I think that the scale is actually interesting that you say. are all in the open, an open source. They own the packages, then some stuff is shared. And then you see these demos. I think we are there. That's a little bit...but be more agile. I think we do a lot of these sessions. I think that kind of thing is high And everything in the open is proving that If you work in a company that you're not transparent And we got to keep internal as well, reminding ourselves, This talk is not always polite but it's the way we function. You're playing the long game, I love that about you. It's the Cube Live here in San Francisco

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
JimPERSON

0.99+

IBMORGANIZATION

0.99+

MicrosoftORGANIZATION

0.99+

ZurichLOCATION

0.99+

Marco Bill-PeterPERSON

0.99+

Jim WhitehurstPERSON

0.99+

John FurrierPERSON

0.99+

2018DATE

0.99+

DenmarkLOCATION

0.99+

JohnPERSON

0.99+

AsiaLOCATION

0.99+

25 percentQUANTITY

0.99+

AmazonORGANIZATION

0.99+

EdmondPERSON

0.99+

MarcoPERSON

0.99+

CopenhagenLOCATION

0.99+

11 percentQUANTITY

0.99+

John TroyerPERSON

0.99+

yesterdayDATE

0.99+

San FranciscoLOCATION

0.99+

last weekDATE

0.99+

two weeksQUANTITY

0.99+

U.S.LOCATION

0.99+

18 monthsQUANTITY

0.99+

Red HatORGANIZATION

0.99+

PaulPERSON

0.99+

AlibabaORGANIZATION

0.99+

Red HeadORGANIZATION

0.99+

Moscone WestLOCATION

0.99+

AmadeusORGANIZATION

0.99+

oneQUANTITY

0.99+

three years agoDATE

0.99+

San Francisco, CaliforniaLOCATION

0.99+

second linesQUANTITY

0.99+

12 a half yearsQUANTITY

0.99+

Innovation AwardsEVENT

0.99+

todayDATE

0.99+

Red Hat Summit 2018EVENT

0.98+

first linesQUANTITY

0.98+

LinuxTITLE

0.98+

Cooper NettyORGANIZATION

0.98+

six years agoDATE

0.98+

CubeORGANIZATION

0.98+

Open ShiftTITLE

0.97+

CubeConEVENT

0.96+

fiveDATE

0.96+

four yearsQUANTITY

0.96+

first line supportQUANTITY

0.96+

Tech Reckoning Advisory and Community Development FirmORGANIZATION

0.96+

this morningDATE

0.95+

first dealQUANTITY

0.93+

both skillQUANTITY

0.93+

bothQUANTITY

0.93+

this yearDATE

0.91+

four footprintsQUANTITY

0.91+

Monscone WestLOCATION

0.89+

Innovation AwardEVENT

0.88+

Red HattersORGANIZATION

0.88+

over a million kitchen appliancesQUANTITY

0.85+

SwissLOCATION

0.82+

Pat Gelsinger, VMware | ACGSV GROW! Awards 2018


 

>> Narrator: From the Computer Museum in Mountain View, California, it's theCUBE, covering ACG Silicon Valley Grow Awards. Brought to you by ACG Silicon Valley. (electronic music) >> Welcome back, everybody, Jeff Frick here with theCUBE. We're at the ACGSV, it's a mouthful. Association of Corporate Growth Silicon Valley Awards, the 14th annual. We've been coming here for about three years. We're really excited to have tonight's keynote speaker on, many time CUBE alum, Pat Gelsinger, CEO of VMware. Pat, great to see you. >> Great to be here, Jeff, thank you so much. It's always great to be on theCUBE, and so many good friends from theCUBE and great interviews. I really enjoy you guys, thank you. >> We're excited for VMworld later this year, we've got Dell Technology World coming up next week, so... >> Just working on my keynote this morning, so almost ready to go, so. >> But you're going to keynote tonight, so what's your keynote tonight on? >> Well, tonight, it's about tech as a force for good. And I'm going to talk about what I call the four superpowers today. You know in the past, we thought of superpower, like, USSR and the USA. >> Jeff: Right, right. >> Today I believe superpowers are far more powerful, and they're technology superpowers. And the four I talk about are mobile, unlimited reach, cloud, unlimited scale, A.I., unlimited intelligence, an IOT bridging from the digital to the physical world, and how those four superpowers are reinforcing each other today, and literally it's our opportunity to improve the quality of lives for every human on the planet as a result of those superpowers. And really how it's our responsibility as a tech community to shape those superpowers for good. >> It's so good to talk about the "for good" because there's so much bad in the news lately about some of the stuff that's going on, and you know, it's two sides of the same coin always. You can use it for good or you can use it for bad. And unfortunately, the bad has been in the news more than the good, but there's so many exciting things going on in medicine, healthcare, agriculture, energy. The opportunities are almost endless. >> Yeah, it really is, and as I say, technology is neutral. It can be used for good or bad. The Gutenberg Press. The Bible or Playboy, it works for both, and it really is our responsibility as a society, and I'll say even more so today as tech leaders, to be that force shaping those technological superpowers for good. You know, one of the statistics offside of my keynote, is in the last fifty years, we've taken the extreme poverty rate from over forty percent, to less than ten percent on the planet. It's stunning that we've lifted two and a half billion people out of extreme poverty. Healthcare reach, we've increased the length of life by almost twenty years on the planet, over the last fifty years. I mean, these are stunning things, and largely the result of the technological breakthroughs that we're doing, and as I say, today is the fastest day of tech evolution of your life. It's also the slowest day of tech evolution of the rest of your life. >> Of the rest of your life, pretty interesting. And with 5G coming just around the corner, kind of thinking of a world of infinite bandwidth, infinite compute, infinite store. How do you start to design applications and distribution when you can have all that power? And as you said, with cloud really at your disposal. You don't have to build it all yourself, you leverage companies like you guys to put it in place and I as an entrepreneur don't have to build all that stuff anymore. >> That's right, this really is impressive that way, 'cause today we've crossed over half the population of the planet has a persistent connection to the internet over some form of mobile or PC device. Half the population, you can now reach over the internet. I mean, it's just stunning that way. >> Jeff: Yeah. >> You can rent the world's largest super computer for a few thousand bucks. The scale that we're able to now conduct business to be able to develop software to reach customers, and truly to change people's lives. >> Right. You do a lot of work. I follow you on Twitter and you're out in the community, you do a lot of stuff with your faith and outside of work to help people. You see the power that you can bring to this technology. What are some of the inspiring stories that get you up everyday, when you do some of this stuff outside of your day job? >> It really is exciting and one of the charities that my wife and I are very involved in is called Missions of Hope International. They work in the slums of Nairobi primarily, and we help to start schools there that literally today have over fifteen thousand kids in the schools that we helped start. Over the summer, I'm climbing Mount Kilimanjaro, in July, as a fundraise to build the next girls high school for those schools. As the girls get younger, they get pulled back into tribalism. For five camels, they get married off at young ages, and keeping them in school so that they can really advance and become proper members of society versus drug into tribalism, so that's one of my summer projects is doing that. Particularly in Kenya, we've been thrilled, things like M-Pesa, and we work with a company called Node Africa, to deliver farming and agricultural services. You know, the most basic things that give people market access, give people cropped information, and literally are lifting people out of poverty in the country of Kenya today. >> That's great work and like I said, follow Pat on Twitter. You're pretty active on there doing good work. >> Thank you. >> We look forward to your keynote tonight and we'll see you next week in Las Vegas. >> Look forward to it. Thank you so much, Jeff. >> Alright, he's Pat Gelsinger, I'm Jeff Frick, you're watching theCUBE from the ACGSV Awards. Thanks for watching. (electronic music)

Published Date : Apr 26 2018

SUMMARY :

Brought to you by ACG Silicon Valley. We're at the ACGSV, it's a mouthful. It's always great to be on theCUBE, We're excited for so almost ready to go, so. USSR and the USA. And the four I talk about are mobile, of the same coin always. of the rest of your life. Of the rest of your of the planet has a You can rent the world's You see the power that you You know, the most basic things That's great work and like I said, We look forward to your Look forward to it. from the ACGSV Awards.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Pat GelsingerPERSON

0.99+

Jeff FrickPERSON

0.99+

Pat GelsingerPERSON

0.99+

JeffPERSON

0.99+

Node AfricaORGANIZATION

0.99+

KenyaLOCATION

0.99+

VMwareORGANIZATION

0.99+

PatPERSON

0.99+

JulyDATE

0.99+

next weekDATE

0.99+

Las VegasLOCATION

0.99+

five camelsQUANTITY

0.99+

less than ten percentQUANTITY

0.99+

M-PesaORGANIZATION

0.99+

two sidesQUANTITY

0.99+

bothQUANTITY

0.99+

ACG Silicon ValleyORGANIZATION

0.99+

oneQUANTITY

0.99+

over forty percentQUANTITY

0.99+

Missions of Hope InternationalORGANIZATION

0.99+

Mountain View, CaliforniaLOCATION

0.99+

over fifteen thousand kidsQUANTITY

0.99+

Mount KilimanjaroLOCATION

0.99+

two and a half billion peopleQUANTITY

0.99+

NairobiLOCATION

0.99+

tonightDATE

0.98+

todayDATE

0.98+

TodayDATE

0.98+

ACGSV AwardsEVENT

0.97+

ACG Silicon Valley Grow AwardsEVENT

0.97+

almost twenty yearsQUANTITY

0.97+

CUBEORGANIZATION

0.97+

later this yearDATE

0.96+

Association of Corporate Growth Silicon Valley AwardsEVENT

0.95+

this morningDATE

0.94+

about three yearsQUANTITY

0.94+

PlayboyORGANIZATION

0.93+

VMworldEVENT

0.93+

theCUBEORGANIZATION

0.92+

Technology WorldEVENT

0.91+

ACGSV GROW! Awards 2018EVENT

0.91+

BibleTITLE

0.9+

DellORGANIZATION

0.88+

last fifty yearsDATE

0.87+

four superpowersQUANTITY

0.86+

USALOCATION

0.86+

Half the populationQUANTITY

0.86+

14th annualQUANTITY

0.84+

TwitterORGANIZATION

0.84+

fourQUANTITY

0.83+

yearsDATE

0.8+

over half the populationQUANTITY

0.79+

ACGSVORGANIZATION

0.76+

thousand bucksQUANTITY

0.74+

Gutenberg PressORGANIZATION

0.7+

Computer MuseumORGANIZATION

0.65+

CEOPERSON

0.64+

USSRLOCATION

0.62+

lastDATE

0.58+

my summer projectsQUANTITY

0.54+

fiftyQUANTITY

0.46+

5GTITLE

0.34+

Adrian Bridgwater, Forbes & Computer Weekly Contributor | .NEXT Conference EU 2017


 

For a global digital audience than they could in person. Whether you're watching from home, in Europe, in Asia, it doesn't matter where you are. You can access and watch live and access on demand content 24 by seven. We come to you wherever you are. We bring to you real, live conversations that are aimed at educating you so you understand how you can make a difference at your company. >> Narrator: Live from Nice, France, it's theCUBE covering .Next Conference 2017 Europe brought to by Nutanix. Hi, I'm Stu Miniman, and we're here at the Nutanix .Next Conference in lovely Nice, France. We're inside the Acropolis Conference Center and happy to have me wrap up the show coverage is Adrian Bridgwater who is a freelance contributor with publications such as Forbes and Computer Weekly. Adrian, thanks so much for joining us. Thanks, Stu. Thanks for having me on the show. All right, so Nutanix keeps calm inside the cloud tornado. I mean, a little bit cheeky, but Nutanix calm, of course, is their product, there, but a lot going on, a lot of churn in the industry, which is the headline that you put on on Forbes from the show here. >> Adrian: Yes, thanks for reading. How's the show been for you? It's been good. I mean, the company's gone from strength to strength. We all know that. It's been a really sort of slick operation. We come to a lot of these events, and you expect, you know, some tangible news and some opportunity to actually meet with the C-suites guys, and we've had that. It's no complaints overall. It's been a good event. Yeah, absolutely, definitely approachable. The Nutanix team does well with the press and the analysts to kind of pull us in, let us understand, 'cause, a lot of this area, I tell you, like hyper converged infrastructure was not something that was readily accessible that most people knew, so they know they have to do some work and even kind of enterprise cloud that they push out there. A lot of it, their messaging's a little ahead of where most of the market is. What's your experience been with them? Well, I think, I was also kind of trying to say beforehand, Dheeraj and team have taken a really, very hands-on approach with the press. He came with, you know, two or three of them came over to London a good four or five years ago. Would it be five years ago? Four years ago and kind of went around the table saying, "Does anybody know? Who knows Nutanix," and there was about 10 press who did come out for that lunch, and there were a lot of kind of like fumbling, shuffled looks, and you really didn't get a clear idea. I think people know Nutanix now. They have an idea of hyper convergence. People are almost trying to understand what an abstraction layer is and what the company's taking to market. Yeah, I think he's kind of democratizing the team or democratizing their actual technology proposition. I think people are really starting to understand where they sit in the cloud market. Yeah, and I'm curious, and you've talked to customers when you look at your readership there. It feels like, by the time now people understand Nutanix, and they might've gotten their arms around hyper converged, they're off to the next thing, and they're talking about multi-cloud, and they talked about edge computing some today and some of the future technologies. Do they get ahead of themselves in the marketing too much, or are they doing a good job of giving a full vision thought leadership? I think, always, their difficulty within internally in Nutanix is that they really understand the cloud model, and, whether they've got ahead of themselves, I'm not sure. The customers are only really getting to the verge of going cloud native with a lot of their applications, and that's one of the things I've been looking at a lot recently, and it's kind of like, if that's the point that companies are at on the hype cycle, then it's kind of, well, what do they need to do to get that happening in their organizations, and it's probably now at the point where they're starting to ask, "Well, at what point would we use Nutanix "in a total implementation". I don't think they're ahead of themselves. I think they're obviously of the time and of the place, 'cause we're all focusing on them, and people are starting to understand what cloud computing means. Yeah, absolutely, and something we've seen at Wikibon from a research standpoint is there's still a large legacy base out there, and how much of that is going to convert into what we've been trying to call for years private cloud? We put out some definitions about two years ago that said true private cloud, because just virtualizing isn't enough. A little bit of orchestration isn't enough, but there is, in that multi-cloud world, Nutanix is going to say, "We're not just for the data center "in that piece". "We're going to play and reach out "to some of the public cloud. "We're going to live in this world," so yeah. I think there's almost a confusion between what is private cloud and what is public cloud, because we're almost getting vendors selling public cloud as private cloud, which I really don't think anyone's got their head around what this is trying to be. What we say is the public cloud really should be the benchmark that you go against. I want the operational experience of the public cloud. That being said, nobody's keeping up with Amazon, three features a day. They're massive scale. You got Microsoft and Google. I'm not discounting them. Even Alibaba's there. Some others like Oracle and IBM have public cloud services, but you're never going to have the amount of services and access to that in the private cloud, but that's not necessarily what I need, but I need to be able to respond to the business. Agility is the thing that they have. I need to be able to, what Nutanix delivered really well is, I can start small, and I can expand in incremental pieces as opposed to kind of the monolithic infrastructure that we used to spend 18 months building. That's kind of where we sit. Don't you think it's the service's elements that are falling into the toolkits that we're seeing the Nutanix develop. Mostly, announcements at the show have been related to incremental service elements. It's kind of, well, you know, what do I? I've got my cloud computing infrastructure. I'm starting to build cloud native applications within the business. What's my devops offering like, what's my infrastructure management tool, the Prism user management interface, all of the sort of elements in that. Everything's starting to just get more finessed and more sophisticated. Spot on, Adrian, absolutely is. Com is really going to be that platform that's going to allow them to deliver those services to where the customers need it, and even the naming of this, it's like, "Oh, they're object service. "Oh, look at it. It's OSS. "Oh, the compute thing: it's AC2". Sounds very AWS-like in how they name things as opposed to, you think, AHV reminded me a little bit more of following the Vmware type of model, so absolutely. Amazon, a bar that many companies and industries are following; if Nutanix wants to become an iconic software company, I'd love your commentary on that. Looking after Amazon and what they're doing is not a bad model to follow. No, no. I think it's interesting to look at where they've come from in terms of what they used to describe themselves as, which was the hyper convergence company, and they're not that now. They're the enterprise cloud company, and I think we all, I think it was the Vienna conference, so it was the European leg, which this is, this time last year that they changed the tagline. You walk into the convention center, and suddenly why aren't you the hyper convergence company now? It was kind of the proposition that they were going to be a broader platform play, which is the whole one OS, one click, one cloud. That's how they're taking a bigger proposition to market now, don't you think? Yeah, absolutely, and the term I heard that I kind of latched onto was that iconic software company, and all indications are they'll be 100% of software company relatively soon. That means that it's not, "Oh, well, I'll buy "the super micro appliance from Nutanix". Well, how will that change to go to market. Sudheesh, on the interview, said, "We're re-changing "how we think our, you know, our sales structure "and everything like that," because they've got their OEMs, of course, offer that full fully-integrated solutions. They're still going to do all the testing, and make sure that everything goes out, but it will change a little bit the revenue. I actually had the chief revenue officer on, and he talked about. He's like, "Hey, you know, "software's got pretty good margins, right". It's like, yeah, well, okay, margins will go up as a percentage standpoint, but, overall revenue, as a public company, we'll see how they thread that needle. I think they've got a nice window here, 'cause they just restated all of their software revenue that they had had from their OEMs. They used to take it kind of over, I believe, a three year chunk, and now they're putting it there. They've got this opportunity, hitting right around a billion dollars. Change themselves and truly be a software company' and considered a software company and measured as a software company by Wall Street. Is that something that you think, outside of the Wall Street people and the impacts on the channel and sales, or-- I think it was surprising to have to hear the guys try and justify themselves as a software company. I mean, 'cause I think that's what we perceived them to be anyway, and, of course, every business, every company's a software company, even a bakery. Literally every industry vertical, every company, every firm, every customer is having to redefine itself as a software company. Even for Dheeraj to say that a cloud is digital, I think we assume so much of that, and I don't know why. They're kind of going back to basics with some of this stuff, but that's fine. I think there's a lot of clarification needs to be done to explain what these technologies are supposed to mean to customers. Adrian, meetings, you've talked to executives, probably got some sessions, maybe talked to some customers: key takeaways that you had from the show, any new things you learned that you didn't know coming in? Really, my key takeaway is, as the toolkit has expanded, and the question I think I posed to Sudheesh was, "What are you going to add next," and there was no sort of defined component. It seems to be quite a complete go to market proposition. I think that their total house, their shop, is looking fairly complete. It's validated, I think. That's their market proposition. It's not a term they use, but I think that they've got the credibility and the validation for what they're trying to go to market with. Yeah, it seems Nutanix known a little bit more in Europe now. How they doing overall, in your opinion? In terms of their recognition amongst the customer base? I think they're on the up and up, aren't they? They're getting the recognition amongst the press. Certainly, the customers here seem very happy. They got the blue-chip clients that they want to use as use cases. Yeah, across Europe, it's good that they're moving locations for this conference. We were in Vienna. We're now in France. I'm not sure where next year is. They're making the spread and their footprint substantial, it seems. Yeah, any favorite spot for a sub-5,000 person event? For next year? >> Stu: Yeah. Italy, I think. Yeah. >> Stu: Something like Milano? Yeah, somewhere warmer, South, I think. All right, well, yeah. I've heard they're actually not announcing the location this week, that they have narrowed it down. They're definitely committed to doing the European show but definitely look forward to seeing where they go from here. Adrian, want to give you last words, any final things. What are you working on outside of Nutanix, things that your audience and readership are mostly interested in? I think what I'm generally working on is day-to-day reporting on, my beat as a journalist has always been, well, three words really: software application development, but, a lot of the time, I'm writing for people that aren't actually developers. It's kind of just explaining what the mechanics of software operations what they are, what these things do, because, 10 years ago, people didn't know what an app was, but the iPad arrived, and we've started to understand so much more of what goes on inside the machines we're using. I'm just trying to explain what the developers are using and how that's actually impacting the way the software that the consumers use every day. That's what I do. All right, well, Adrian Bridgwater, appreciate you taking some of your words and bringing 'em out to the video for our audience here and appreciate you helping me wrap up two days of coverage, wall to wall. Heck, they're tearing this place down, and we were still going strong here. Thank you so much. I'm Stu Miniman for the whole team here at SiliconANGLE and beyond. Appreciate you joining us. Be sure to check out all of our coverage, siliconangle.com for the written word, thecube.net for the videos, wikibon.com for the research. Wrapping up, final words, Stu Miniman. Thank you so much for watching theCUBE. (upbeat music) >> Offscreen Male: The acquisition of Nutanix has been.

Published Date : Nov 9 2017

SUMMARY :

We come to you wherever you are. and happy to have me wrap up the show coverage and the question I think I posed to Sudheesh was, Stu: Yeah. and bringing 'em out to the video for our audience here

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Adrian BridgwaterPERSON

0.99+

AdrianPERSON

0.99+

EuropeLOCATION

0.99+

IBMORGANIZATION

0.99+

FranceLOCATION

0.99+

MicrosoftORGANIZATION

0.99+

AlibabaORGANIZATION

0.99+

OracleORGANIZATION

0.99+

Stu MinimanPERSON

0.99+

AmazonORGANIZATION

0.99+

SudheeshPERSON

0.99+

GoogleORGANIZATION

0.99+

NutanixORGANIZATION

0.99+

AsiaLOCATION

0.99+

twoQUANTITY

0.99+

ViennaLOCATION

0.99+

LondonLOCATION

0.99+

threeQUANTITY

0.99+

last yearDATE

0.99+

StuPERSON

0.99+

two daysQUANTITY

0.99+

100%QUANTITY

0.99+

next yearDATE

0.99+

iPadCOMMERCIAL_ITEM

0.99+

AWSORGANIZATION

0.99+

MilanoLOCATION

0.99+

Nice, FranceLOCATION

0.99+

18 monthsQUANTITY

0.99+

this weekDATE

0.99+

fourDATE

0.99+

DheerajPERSON

0.99+

ItalyLOCATION

0.99+

thecube.netOTHER

0.98+

five years agoDATE

0.98+

Four years agoDATE

0.98+

three yearQUANTITY

0.98+

AHVORGANIZATION

0.98+

WikibonORGANIZATION

0.98+

siliconangle.comOTHER

0.97+

10 years agoDATE

0.97+

Wall StreetLOCATION

0.97+

2017DATE

0.97+

one clickQUANTITY

0.96+

24QUANTITY

0.96+

oneQUANTITY

0.96+

Acropolis Conference CenterLOCATION

0.95+

sevenQUANTITY

0.94+

two years agoDATE

0.94+

three wordsQUANTITY

0.92+

todayDATE

0.91+

ForbesTITLE

0.91+

5,000 personQUANTITY

0.89+

about 10 pressQUANTITY

0.88+

three features a dayQUANTITY

0.84+

EuropeanOTHER

0.82+

one OSQUANTITY

0.8+

Computer WeeklyTITLE

0.79+

ForbesORGANIZATION

0.78+

WallORGANIZATION

0.78+

EUORGANIZATION

0.71+

a billion dollarsQUANTITY

0.69+

SiliconANGLEORGANIZATION

0.67+

Brett Roscoe & Madge Miller, NetApp | NetApp Insights 2017


 

>> Voiceover: Live from Las Vegas it's theCUBE. Covering NetApp Insight 2017. Brought to you by NetApp. >> Okay, welcome back everyone. Live in Las Vegas, it's theCUBE's exclusive coverage of NetApp Insight 2017. I'm John Furrier, the cohost of theCUBE; co-founder of SiliconANGLE Media here with Keith Downson, my cohost for the day. CTO Advisor. Our next guest is Brett Roscoe; vice president of process solutions marketing at NetApp; and Madge Miller, who's the director of Worldwide Public Relations PR. So, how're you guys feeling? The end of the day. A lot of action. >> A lot of stuff going on. >> I thought that was why they reinvent; all these announcements. Almost we needed another keynote. >> We do. We definitely do. A lot of really great announcements happening this week, and a lot of really big excitement in the halls about what is happening with our announcements. And you know Microsoft, HCL. >> John: How many did you have, roughly? >> We had three but we wrapped them into our >> John: Oh really? >> Only three, three big ones >> John: Three big ones? >> Three press releases, right? >> Yeah three big ones >> We had multiple functions, multiple products in each one. >> I mean it felt like it was 60 announcements >> Yeah, yeah it did >> But you packaged them up into three >> Yes, to map to our three IT imperatives and to map back to the data visionary transformation that NetApp has been undergoing this past year. >> John: So you've been busy? >> Very busy. >> Herding the cats internally putting it all into blocks so three transformation zones are: 1. Data center, traditional data center modernization and extension. Next generation data center, and then power of cloud. >> Brett: Yeah, harnessing the power of cloud, absolutely. >> Harnessing the power of the cloud. Which is on everyone's mind. As a portfolio, not a product any more, because in the old days you had the product, now it's a portfolio the data fabric is really kicking new territory now. How do you put that together when you take it to the market? Because you know representative notations are great but customers are different; you can't just put one customer in a box and say there are ten other customers like that because they might have a mix of hybrid cloud, a little bit of on-prem. >> Yeah well if you hear, I'm sure you've heard, Data Fabric that is our, that's how we talk about connecting the hybrid cloud so that spans really all three of those so whether you're in a modernized next gen data center or a hard sparrow cloud the data fabric kind of spans all of those and it creates a unique story for NetApp about how we break down boundaries between traditional on-prem and cloud-based environments. So that really spans a portfolio right but then when you get into these different solutions even though there might be something around modernize we still talk about how you're going to harness the power of the cloud within that modernized capability. So all our announcements this week, it's really cool to see that hybrid cloud capability coming through all of that. It's one of the key investments in our product roadmap and you're seeing that come as we new capabilities. >> OK Jean did a great job on the marketing but I get excited by Sheila FitzPatrick because she's driving the passion around privacy which is not so much security but it's data security, data privacy, data as tech, data for developers. You've got governance going on, you got privacy; GDPR going on in Europe. So you guys are in a lot of touch-points you've got a lot of irons in the fire relative to the market opportunities outside the core base. >> Brett: Right. >> What's the plan, because everyone's like "What's my reference implementation, how do I use NetApp?" >> Well we started using use case terminology. We have nine different use cases that we use. So that's really about the issue or the problem or the project the customer's working on right so if they're trying to build, if they're trying to accelerate a traditional application or if they're trying to harness new modern data services from the cloud. Or if they're trying to build DevOps environments. So we use that buyer journey to come in and talk to the customer and say "This is what we think you're trying to do. Here's the unique capabilities with our portfolio that we can bring to that solution." So we really try to make the product the last part and we really talk about the capabilities across the portfolio; how they address and differentiate us into each of those use case environments. So that's really the way we try to simplify it so we're not talking about all these different products, we're talking about NetApp's capabilities. >> So I was pretty impressed with the keynote yesterday we got an hour into the keynote without even mentioning a product. However this conference has typically, has traditionally been a storage conference. So how has the average attendee as you've walked the floor and as you've talked to the customers and attendees. How have they been receptive of that message of data first and now today we get to the meat of actual speeds and fees? >> I think really the thing about the conversation that NetApp is having now and just like you saw on stage at the keynote is that we are allowing people to elevate their role within their organization. So everyone is coming to the IT department and saying you know "How do I create these new services, how do I monetize data?" and now we're giving our folks that we've worked with traditionally for years the opportunity to step in that conversation and be experts and really come and be the hero in that conversation just like you saw on stage. So they can take their knowledge of those speeds and fees and they can come in and interpret them for new services new revenue models for data. >> And you guys did a great job with the A-team you had a bunch of them on here in theCUBE. They had the greatest analysts come in because they're on the front lines. They're a mix of tech geeks and also partners. >> Yeah they're great advocates right? And I also spent the whole day meeting with our analyst community as they come away to get their impressions and they were very positive, very excited. They've kind of been on this journey with us and watched us transform as we go through our own digital transformation about becoming a data-focused company. Around meeting customer needs and how they extract value and create new customer touchpoints and optimize operations and look for new innovative ways to use data. >> Alright so where is the focus in the solutions and also the comms. is important to because as you have comms. and solutions. You're like on the landscape looking at all the community action going on. You've also got to look at what's going on in the narrative of the industry; for thought leadership. You got to come in and pick and choose your resources for instance the Cloud Native Compute Foundation is one of the hottest things on the planet for Cloud. So that's more open source but there's a lot of influencers in there; a lot of A-tea potential. You've got to make some choices So as you go out to the market how do you look at the landscape because there's almost too much to do for you guys. If you hit every single piece, where is the focus? >> Yeah, I think that's really where our core message of being the data authority in the hybrid cloud world comes in and looking back at those three IT imperatives that we talked about. Really our focus is on building out those core strengths and that's really what you saw from our announcements at the show, is building up to those core strengths that we have and continuing to build them out. >> About customer and community sectors. Open source obviously is still growing like crazy. >> Open source is important for us. Looking at hyperscalers is very important for us looking at cloud native partners as we go forward you know which is part of what our announcement with Microsoft was about today is moving more into that cloud native conversation as NetApp with our core services and things that we're really known for and made us who we are today. >> Brett you've got to look at the cloud thing with Microsoft, I mean now not only are they a great channel for you guys >> Brett: Yeah. >> And you guys have got to step up to the plate and deliver some good value because you know they're finicky, they have sales guys out on the streets. Got to be reliable to be rock solid so pressure's on you but this opens up a lot of doors for NetApp doesn't it? >> Well yeah I think it's a fantastic opportunity for us right? It's an honor that Microsoft chose us as a partner in this space but at the same time I do believe that we are the best, we have the best capability in this space right? A true scalable enterprise capability that we bring to others I think is going to be right. It's going to hit the heart of the market for them and really provide a high quality, high enterprise scale kind of service. So I think, I'm super excited that this partnership came together; I think it makes total sense you look at the number one hyperscaler, the number one data vendor out there and you say they've come together to address customer needs. >> Alright here's the trick question at the end of the day to see what I can get out of you Dave Alanti and I.. >> All: (laughter) >> You know we're good at trick questions. >> OK this is good. >> We always fall for them, we're totally good at that. >> I shouldn't have said that on theCUBE. This is more of a philosophical question because David Alanti always thought like, "Never fight fashion." Fashion is key in success because you can ride the wave and be fashionable. So the question is what is the fashion in the market that you see? Because you guys now are at a level in my opinion where you can walk in the front door of all the thought leader theaters and say "Hey cloud native guys, we've got a great story for you." "Hey governance, we've got a great story there." So you have now a whole new level of territory that you can take down and have conversations in. So that comes to the fashion question. What's fashionable that you guys are focused on? If that's the fashion trend then what is NetApp wearing? >> Which designer, what designer? >> Are they wearing designer cloud native? Are they wearing..? >> Not my best analogy; you didn't hit my strong point. You could have used a sports analogy or something like that. >> If you were a baseball team? >> No, no, no she's all ready. >> No go ahead you do fashion. >> You do yours Brett no no no do a sports analogy. >> Go ahead, go ahead. >> West Coast offense of course. >> Yes we could totally do a fashion analogy I think that what you saw us wearing today around our data fabric momentum, around our cloud announcements, even around the digital customer experience with Elio and Active IQ. The way we're using our partnership with Watson, IBM Watson. Those are the types of things that you'll see from us in the future. The customer experience message really is around us using our own systems and amplifying those in a way that we hope our customers will in the future so you'll see a lot more of those types of things from us into, you know, into the next fashion season. >> And the old expression, if you've got sizzle a bit have the steak and again nice fabric you're wearing. >> So, since we're talking in analogies you guys are actually building up a lot of political capital. The Microsoft announcement gives you, from an optics perspective you can, that gets you into the door. "Hold on, this NFS thing is powered by NetApp?" Opens up a set of conversations with a completely different set of customers. How do you spend that capital next? What's the next level of conversations with CIOs, CDOs, CMOs? >> John: CXOs, yeah. >> Well you know we're in those conversations today right. So we've had on-tap cloud and several even pure SaaS-based products for a while and they're making great traction, there's huge growth in those new products. Obviously with the Microsoft partnership it allows us to actually reach, I'm excited about hitting new buyers that may have not seen NetApp as a vendor that that would leverage, maybe just through association or maybe their persona or the job they do wouldn't put NetApp right in front of them so now we have a new audience, right? We have a whole new audience that we can show our value. You know we, I think will have ways to work with Microsoft to bring additional capabilities into that service that they're going to provide, and how do we work with them to do that and make sure that customers see value, see additional future capabilities that they can leverage from us, it's a tremendous opportunity. It's now, it's our market, to go this is our opportunity to go show value to them. This is a great opportunity and we need to take advantage of it, and it ours to dip into. >> You guys are going to take more territory, great stuff. We're going to give you guys the final word in the segment. but for the folks who couldn't make it, they're watching this segment. Share with them what were the key things here happening that they should know about and take away from NetApp Insight? What are the key things? >> Brett, you want to take this one? >> You start and I'll finish. >> OK, we'll tag team this one. I think the big thing obviously is the Microsoft announcement. It's us moving more into that cloud native territory. That's a really big one. Also the digital customer experience the Elio and Active IQ for customer support. I think those are very big too showing us using our own capabilities for our customers as a company. >> OK, look I think you said it earlier; portfolio announce. We continue to come with multiple, with several new capabilities across the portfolio, right? And I think if you look at our focus which is hey we're building more software capability, we are building more hybrid, more capabilities in the cloud. More capabilities in hybrid; enforcing that data fabric message. I tell you, I know I'm biased, but nobody does it better. Nobody can come in and provide the position that NetApp has to help customers through this transformation leveraging cloud, leveraging new technologies, new microservices into their architecture in a way that we do it that is seamless and easy. >> And the cloud orchestrator is just one example of that's multi-cloud. >> Absolutely. >> You've got to shift to be first to market with true multi-cloud right out of the gate so congratulations and sorry to hear about all the tragedy that happened around your event you guys handled it with class and respect, thank you. >> Yeah it was definitely a tough situation I thought the entire leadership team did a fantastic job of working through that. >> Props to the NetApp leadership and the whole team. It's theCUBE here live in Las Vegas, the Mandalay Bay for the NetApp insight 2017. We'll be back with more after this short break. (technology music) >> Narator: Calling all barrier-breakers, status quo

Published Date : Oct 5 2017

SUMMARY :

Brought to you by NetApp. The end of the day. Almost we needed another keynote. and a lot of really big excitement in the halls and to map back to the data visionary transformation Herding the cats internally putting it all into blocks in the old days you had the product, now it's a portfolio the hybrid cloud so that spans really all three of those So you guys are in a lot of touch-points So that's really the way we try to simplify it So how has the average attendee as you've walked the floor and just like you saw on stage at the keynote And you guys did a great job with the A-team And I also spent the whole day and also the comms. and that's really what you saw Open source obviously is still growing like crazy. you know which is part of what Got to be reliable to be rock solid so pressure's on you and you say they've come together to address customer needs. at the end of the day to see what I can get out of you fashion in the market that you see? Are they wearing designer cloud native? Not my best analogy; you didn't hit my strong point. You do yours Brett no no no I think that what you saw us wearing today And the old expression, if you've got sizzle a bit So, since we're talking in analogies you guys Well you know we're in those conversations today right. We're going to give you guys the final word in the segment. is the Microsoft announcement. And I think if you look at our focus which is hey And the cloud orchestrator is you guys handled it with class and respect, thank you. fantastic job of working through that. for the NetApp insight 2017.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Keith DownsonPERSON

0.99+

David AlantiPERSON

0.99+

Brett RoscoePERSON

0.99+

John FurrierPERSON

0.99+

EuropeLOCATION

0.99+

MicrosoftORGANIZATION

0.99+

Dave AlantiPERSON

0.99+

BrettPERSON

0.99+

Las VegasLOCATION

0.99+

JohnPERSON

0.99+

60 announcementsQUANTITY

0.99+

Madge MillerPERSON

0.99+

Cloud Native Compute FoundationORGANIZATION

0.99+

todayDATE

0.99+

yesterdayDATE

0.99+

SiliconANGLE MediaORGANIZATION

0.99+

threeQUANTITY

0.99+

JeanPERSON

0.99+

NetAppORGANIZATION

0.99+

Sheila FitzPatrickPERSON

0.99+

HCLORGANIZATION

0.98+

oneQUANTITY

0.98+

one customerQUANTITY

0.98+

Mandalay BayLOCATION

0.98+

nine different use casesQUANTITY

0.98+

this weekDATE

0.98+

Three press releasesQUANTITY

0.98+

theCUBEORGANIZATION

0.98+

WatsonORGANIZATION

0.97+

NetAppTITLE

0.97+

an hourQUANTITY

0.97+

ten other customersQUANTITY

0.96+

one exampleQUANTITY

0.96+

each oneQUANTITY

0.95+

eachQUANTITY

0.95+

Worldwide Public Relations PR.ORGANIZATION

0.94+

NetApp Insight 2017TITLE

0.91+

IQCOMMERCIAL_ITEM

0.9+

ElioORGANIZATION

0.9+

GDPRTITLE

0.89+

Active IQORGANIZATION

0.88+

firstQUANTITY

0.88+

Three big onesQUANTITY

0.83+

three big onesQUANTITY

0.81+

2017DATE

0.78+

this past yearDATE

0.78+

IBM WatsonORGANIZATION

0.75+

West CoastLOCATION

0.74+

single pieceQUANTITY

0.73+

CTOORGANIZATION

0.73+

NFSORGANIZATION

0.7+

three transformation zonesQUANTITY

0.69+

Rob Young, Red Hat Product Management | VMworld 2017


 

>> Narrator: Live from Las Vegas. It's theCUBE. Covering VMWorld 2017. Brought to you by vmware and it's ecosystem partners. (bright pop music) >> Welcome back to theCUBE on day three of our continuing coverage of VMWorld 2017. I'm Lisa Martin. My co-host for this segment is John Troyer and we're excited to be joined by Rob Young, who is a CUBE alumni and the manager of product and strategy at Red Hat. Welcome back to theCUBE, Rob. >> Thanks, Lisa. It's great to be here. >> So, Red Hat and VMware. You've got a lot of customers in common. I imagine you've been to many many VMworlds. What are you hearing from some of the folks that you're talking to during the show this week? >> So, a lot of the interest that we're seeing is how Red Hat can help customers, VMware or otherwise, continue to maintain mode one applications, legacy applications, while planning for mode two, more cloud-based deployments. We're seeing a large interest in open-source technologies and how that model could work for them to lower cost, to innovate more quickly, deliver things in a more agile way, so there's a mixture of messages that we're getting, but we're receiving them loud and clear. >> Excellent. You guys have a big investment in OpenStack. >> Yes we do and even back in the early days when OpenStack was struggling as a technology, we recognized that it was an enabler for customers, partners, large enterprises that wanted to create and maintain their own private clouds or even to have a hybrid cloud environment to where they maintained and managed, controlled some aspect of it, while having some of the workloads on a public cloud environment as well so Red Hat has invested heavily in OpenStack to this point. We're now in our 11th version of Red Hat OpenStack platform and we continue to lead that market as far as OpenStack development, innovation, and contributions. >> Rob, we were with theCUBE at the last OpenStack summit in Boston. Big Red Hat presence there, obviously. I was very impressed at the maturity of the OpenStack market and community. I mean, we're past the hype cycle now, right? We're down to real people, real uses, real people using it. A lot of very, people with a strong business critical investment in OpenStack and many different use cases. Can you kind of give us a picture of the state of the OpenStack market and userbase now that we are past that hype cycle? >> So, I think what we're witnessing now in the market is that there's a thirst for OpenStack. One, because it's a very efficient architecture. It's very extensible. There's a tremendous ecosystem around the Red Hat distribution of OpenStack and what we're seeing from enterprises, specifically the TelCo industry, is that they see OpenStack as a way to lower their cost, raise their margins in a very competitive environment, so anywhere you see an industry or a vertical where there's very heavy competition for customers and eyeballs, that type of thing. OpenStack is going to play a role and if it's not already doing so, it's going to be there at some point because of the simplification of what was once complex but also in the cost savings, it could be realized by managing your own cloud within a hybrid cloud environment. >> You mention TelCo and specifically OpenStack kind of value for companies that need to compete for customers. Besides TelCo, what other industries are really kind of primed for embracing OpenStack technologies? >> So, we're seeing it across many industries, finance and banking, healthcare, public sector, anywhere where there's an emphasis on the move to open source and to open compute environment, open APIs. We're seeing a tremendous growth in traction and because Red Hat has been the leader in Linux, many of these same customers who trust us for Red Hat Enterprise Linux, are now looking to us for the very same reason on OpenStack platform, because much like we have done with Enterprise Linux, we have adopted an upstream community-driven project. We have made it safe to use within an environment in an enterprise way, in a supported way as well, the subscription. So, many industries, many verticals. We expect to see more, but primary-use cases, NFE and TelCo, healthcare, banking, public sector are among the top dogs out there. >> Is there a customer story that kind of stands out in your mind as really a hallmark that showcases the success of working with Red Hat and OpenStack? >> Well there are many customers, there are many partners that we have out there that we work with, but I would say that if you look at some of the, four of out of five of the large TelCos - Orange, Ericsson, Nokia, others that we've recently done business with would be really good examples of not only customer use cases but how they're using OpenStack to enable their customers to have better experience with their cell networks, with their billing, with their availability, that type of thing. And we had two press announcements that came out in May, one is an educational institution of a consortium, a very high profile Northeast learning institutions, public institutions, that are now standardized on OpenStack and that are contributing, and we've also got Oakridge, forgive me, it escapes me, but there's a case study out there on the Red Hat website that was posted on May the eighth that depicts how they're using our product and how others can do the same. >> Rob, switching over a little bit to talking a little bit more about the tech and how the levers get pulled, right, we're talking about cloud, right, another term, "past the hype cycle," right? It's a reality. And when you're talking about cloud, you're talking about scale. >> Rob: Yes. >> We mentioned Linux, OpenStack, and Red Hat kind of built on a foundation of Linux, it's super solid, super huge community, super rich, super long history, but can you talk about scale up, scale out, data center, public cloud, private, how are you seeing enterprises of various sizes address the scale problem and using technologies like the Red Hat and CloudStack to address that? >> So there's a couple things, there's many aspects to that question but what we have seen from OpenStack is when we first got involved with the project, it was very much bounded by the number of servers that you needed to deploy an OpenStack infrastructure on. What Red Hat has done, or what we've done as a company is we've looked at the components and we have unshackled them from each other, so that you can scale individual storage, individual network, individual high availability, on the number of servers that best fit your needs. So if you want to have a very large footprint with you know, many nodes of storage, you can do that. If you want to scale that just when peak season hits, you can do that as well. But we have led the community efforts to de-shackle the dependencies between components so from that aspect we have scaled the technology, now scaling operational capabilities and skillsets as well. We've also led the effort to create open APIs for management tools. We've created communities around the different components of OpenStack and other outsourced technologies - >> Automation a big part of that as well, right? >> Automation as well, so if you look at Ansible, as an example, Red Hat has a major stake in Ansible, and it is predominantly the management scripting language of choice, or the management platform of choice, so we have baked that into our products, we have made it very simple for customers to not only deploy things like OpenStack but OpenShift, CloudForms, other management capabilities that we have, but we've also added APIs to these products so that even if you choose not to use a Red Hat solution, you can easily plug in a third-party solution or a home-grown solution into our framework or our stack so that you can use our toolset, single pane of glass, to manage it all. >> So with that, can you tell us a little bit about the partner ecosystem that Red Hat has, and what you've done sounds like to expand that to make your customers successful in OpenStack deployments. >> Absolutely, so as you're aware, Red Hat Enterprise Linux, we certified most of the hardware, or all of the hardware, OEMs on Red Hat Enterprise Linux. We have a tremendous ecosystem around Enterprise Linux. For OpenStack, this is probably one of the most exciting aspects of Red Hat right now. If you look at the ecosystem and the partners that are just around OpenStack on its own, we've got an entire catalog of hundreds of partners, some at a deeper level than others, integration-wise, business-wise, whatever, but the ecosystem is growing and it's not because of Red Hat's efforts. We have customers and partners that are coming to us saying, we need a storage solution, we're using, you know, NetAMP as an example. You need to figure out a way to integrate with these guys, and certify it, make sure that it's something that we've already invested in, it's going to work with your product as well as it works with our legacy stuff. So the ecosystem around OpenStack is growing, we're also looking at growing the ecosystem around OpenShift, around Red Hat virtualization as well, so I think you'll see a tremendous amount of overlap in those ecosystem as well, which is a great thing for us. The synergies are there, and I just think it's only going to help us multiply our efforts in the market. >> Go ahead John. >> Oh Rob, talking again, partnerships, I've always been intrigued at the role of open source upstream, the open source community, and the role of the people that take that open source and then package it for customers and do the training, enablement. So can you talk maybe a little bit about some of the open source partners and maybe how the role of Red Hat in translating all that upstream code into a product that is integrated and has training, and is available for consumption from the IT side. >> Sure. So at Red Hat, we partner not only with open source community members and providers but also with proprietaries. So I just want to make sure that everybody understands we're not exclusive to who we partner with. Upstream, we look for partners that have the open source spirit and mind, so everything that they're doing that they're asking us to either consider as a component within our solution or to integrate with, we're going to make sure that they're to the letter of the law, contributing their code back, and there's no hooks or strings attached. Really the value comes in, are they providing value to their customers with the contribution and also to our combined customers, and what we're seeing in our partnerships is that many of our partners, even proprietary partners like Microsoft as an example, are looking at open source in a different way. They're providing open source options for their customers and subscription-based, consumption-based models as well, so we hope that we're having a positive impact in that way, because if you look at our industry it's really headed toward the open source, open API, open model and the proprietary model still has the place and time I believe but I think it's going to diminish over time and open source is going to be just the way people do business together. >> One of the things that you were talking about kind of reminded me of one of the things Michael Dell said yesterday during the keynote with Pat Gelsinger and that was about innovation and that you really got to, companies to be successful need to be innovating with their customers and it sounds like that's definitely one of the core elements of what you're doing with customers. You said customers and partners are bringing us together to really drive that innovation. >> Yeah, I couldn't agree more. It's an honor to be mentioned in the same breath as Michael Dell, by the way. But what we see is because of the open source model, you can release early and often, and you can fail early, and what that does is encourage innovation. So it's not only corporations like Red Hat that are contributing to upstream projects, OpenStack as an example or Linux as an example, or KVM as an example. There's also college students, there's people out there who work for Bank of America. Across the fruited plains all over the world. And the one thing that unites us is this ability to recognize the value of our contributions to an open source community, and we think that that really helps with agile development, agile delivery, and if you look at our project deliveries for OpenStack as an example, OpenStack releases a major version of its product every six months. And because of contributions that we get from our community, we're able to release our - and testing, it's not just, contributions come in many forms. Testing is a huge part of that. Because of the testing we get from a worldwide community, we're able to release shortly after a major version of upstream OpenStack because that innovation. In a pure waterfall model, it's not even possible. In an open source model, it's just the way of life . >> So as we're kind of wrapping up VMworld day three, what are some of the key takeaways for you personally from the event and that Red Hat has observed in the last couple of days here in Las Vegas. >> So there's a couple of observations that have kind of been burned into my brain. One is we believe at Red Hat, our opinion is that virtualization as a model will remain core, not only to legacy applications, mode one, but also to mode two, and the trend that we see in the model, that we see is that for mode two, virtualization is going to be a commodity feature. People are going to expect it to be baked into the operating system or into the infrastructure that they're running the operating system or their applications on. So we see that trend and we've suspected it, but coming to VMworld this week helped confirm that. And I say that because of the folks I've talked to, after sessions, at dinner, in the partner pavilion. I really see that as a trend. The other thing I see is that there's a tremendous thirst within the VMware customer base to learn more about open source and learn more about how they can, you know, leverage some of this not only to lower their total cost of ownership and not to replace VMware, but how they can complement what they've already invested in with faster, more agile-based mode two development. And that's where we see the market from a Red Hat standpoint. >> Excellent. Well there's a great TEI study that you guys did recently, Total Economic Impact, on virtualization that folks can find on the website. And Rob, we thank you for sticking around and sharing some of your insights and innovations that Red Hat is pioneering and we look forward to having you back on the show. >> Great to be here. Thanks. >> Absolutely, and for my co-host John Troyer, I'm Lisa Martin and you're watching theCUBE's continuing coverage, day three, of VMworld 2017. Stick around, we'll be right back. (bright pop music)

Published Date : Sep 5 2017

SUMMARY :

Brought to you by vmware and it's ecosystem partners. and the manager of product and strategy at Red Hat. What are you hearing from some of the folks that So, a lot of the interest that we're seeing is how You guys have a big investment in OpenStack. and we continue to lead that market as far as of the OpenStack market and community. and eyeballs, that type of thing. kind of primed for embracing OpenStack technologies? and because Red Hat has been the leader in Linux, and how others can do the same. and how the levers get pulled, right, We've also led the effort to create language of choice, or the management platform of choice, So with that, can you tell us a little bit about that are coming to us saying, we need a storage solution, and is available for consumption from the IT side. and open source is going to be just the way One of the things that you were talking about kind of Because of the testing we get from a worldwide community, that Red Hat has observed in the last couple of days in the model, that we see is that for mode two, and we look forward to having you back on the show. Great to be here. I'm Lisa Martin and you're watching theCUBE's

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
John TroyerPERSON

0.99+

Rob YoungPERSON

0.99+

Lisa MartinPERSON

0.99+

EricssonORGANIZATION

0.99+

NokiaORGANIZATION

0.99+

MicrosoftORGANIZATION

0.99+

RobPERSON

0.99+

Michael DellPERSON

0.99+

LisaPERSON

0.99+

MayDATE

0.99+

Red HatORGANIZATION

0.99+

Pat GelsingerPERSON

0.99+

JohnPERSON

0.99+

TelCoORGANIZATION

0.99+

Enterprise LinuxTITLE

0.99+

yesterdayDATE

0.99+

Las VegasLOCATION

0.99+

BostonLOCATION

0.99+

fiveQUANTITY

0.99+

Red HatTITLE

0.99+

Red Hat Enterprise LinuxTITLE

0.99+

CUBEORGANIZATION

0.99+

VMwareORGANIZATION

0.98+

oneQUANTITY

0.98+

LinuxTITLE

0.98+

fourQUANTITY

0.98+

VMworldORGANIZATION

0.98+

NFEORGANIZATION

0.98+

OneQUANTITY

0.98+

OakridgeORGANIZATION

0.98+

this weekDATE

0.98+

OpenStackTITLE

0.98+

VMworld 2017EVENT

0.97+

Bank of AmericaORGANIZATION

0.97+

VMWorld 2017EVENT

0.97+

two press announcementsQUANTITY

0.97+

theCUBEORGANIZATION

0.97+

OpenStackORGANIZATION

0.97+

CloudFormsTITLE

0.97+

OpenShiftTITLE

0.96+

CloudStackTITLE

0.95+

day threeQUANTITY

0.94+

VMworldEVENT

0.92+

mode twoQUANTITY

0.92+

OLD VERSION: Rob Young, Red Hat | VMworld 2017


 

>> Narrator: Live from Las Vegas. It's The Cube covering VMworld 2017 brought to you by VMware and its ecosystem partners. >> Welcome back to The Cube on day three of our continuing coverage of Vmworld 2017. I'm Lisa Martin, our cohost for this segment is John Troyer and we're excited to be joined by Rob Young, who is a Cube alumni, and the manager of product and strategy at RedHat. Welcome back to the Cube, Rob. >> Thanks, Lisa, it's great to be here. >> So RedHat and VM where you, you get a lot of customers in common. I imagine you've been to many, many Vmworlds. What are you hearing from some of the folks you were talking to on during the show this week? >> So a lot of the interest that we're seeing is how RedHat can help customers, VMware or otherwise, continue to maintain mode one applications, like Z applications while planning for mode two, more cloud based deployments. And we're seeing a large interest in open source technologies and how that model could work for them to lower cost, to innovate more quickly, deliver things in a more agile way. So there's a mixture of messages that we're getting, but we're receiving them loud and clear. >> Excellent. You guys have a big investment in OpenStack. >> Yes we do, and even back in the early days when OpenStack was struggling as a technology, we recognized that it was an enabler for customers, partners, large enterprises that wanted to create, maintain their own private clouds or even to maintain a hybrid cloud environment where they maintained and managed controlled some aspect of it while having some of it, some of the work loads on a public cloud environment as well, so RedHat has invested heavily in OpenStack to this point. We're now in our 11th version of RedHat/OpenStack platform and we continue to lead that market as far as OpenStack development, animation, and contributions. >> Rob, we were with the Cube at the last Openstack summit in Boston, big Redhat presence there obviously, I was very impressed with the maturity of the Openstack market and community, I mean we're past the hype cycle now, we're down to real people, real uses, real people using it, a lot of varied people with strong business critical investment in Openstack in many different use cases. Can you kind of give us a picture of the state of the Openstack market and the userbase now that we are past that hype cycle. >> So I think what we're witnessing now in the market is a thirst for Openstack, one because it's a very efficient architecture, it's very extensible, there's a tremendous ecosystem around the Redhat distribution of Openstack, and what we're seeing from enterprises, specifically in the telecom industry is that they see Openstack as away to lower their costs, raise their margins in a very competitive environment, so anywhere you see an industry where there's very heavy competition for customers, that type of thing, Openstack is going to play a role, if it's not already doing so, it's going to be there at some point because of the simplification of what was once complex, but also In the cost savings can be realized by managing your own cloud within a hybrid cloud environment. >> You mentioned Telco, and specifically Openstack and the value for companies that need to compete for customers, besides Telco, what other industries are really primed for embracing Openstack technologies? >> So we're seeing across many industries, finance and banking, healthcare, public sector, anywhere where there is a emphasis on the move to opensource and to open compute environments, open APIs we're seeing a tremendous growth in traction, and because Redhat has been later than Linux, many of these same customers, who trust for Redhat Enterprise Linux and now looking to us for the very same reason on Openstack platform, because we much like we have done with Enterprise Linux, we have adopted an upstream community driven project we have made it safe to use within an environment, in an enterprise way, in a supported way as well, via subscription, so many industries, many versicles, we expect to see more, but primary use cases in FE, in Telco, healthcare, banking, public sector are among the top dogs out there. >> IS there a customer story that sort of stands out in you mind as a hallmark that showcases the success of working with Redhat and Openstack? >> Well there are many customers, many partners out there that we work with, if you look at four out of the five large Telcos, Orange, Ericsson, Nokia, others that we've recently done business with, would be really good examples, of not only customer use cases, but how they're using Openstack to allow their customers to have better experience with their cell networks with their billing with their availability, that type of thing, and we had two press announcements that came out in May, one of them is an educational institution of a consortium of very high profile Northeast learning institutions, public institutions that are now standardized on Openstack and are contributing, and we've also got Oakridge, forgive me, it escapes me, but there's a case study out there on the Redhat website that was posted on May 8th that depicts how they're using our product and how others can do the same. >> Rob, switching over a little bit to talking a little bit more about the tech and how the levers get pulled, we're talking about cloud, another term past the hype cycle, it's a reality, but when you're talking about cloud you're talking about scale, we mentioned Linux and Openstack and Redhat, built on a foundation of Linux, super solid super huge community, super rich, super long history, but can you talk about scale up, scale out, data center, public cloud, private, how are you seeing enterprises of various seizes address the scale problem and using technologies like the Redhat cloud stack to address that? >> So there's a couple of things, there's many aspects to that question, but what we have seen from Openstack, is when we first got involved with the project, it was very much bounded by the number of servers that you needed to deploy an Openstack infrastructure on, what we're done as a company is we've looked at the components and we have unshackled them from each other, so that you can scale individual storage, individual network, individual high availability on the number of servers that best for your needs, so if you want to have a very large footprint with many nodes of storage, you can do that, if you want to scale that just when peak season hits you can do that as well, but we have led the community efforts to deshackle the dependencies between components, so from that aspect we have scaled the technology, now scaling operational capabilities and skillsets as well, we've also led the effort to create open APIS for management tools, we've created communities around Openstack and other Opensource technologies. >> Automation a big part of that. >> Automation as well. So if you look at Anserable, Redhat has a major stake in Anserable, and it is predominately the management scripting language of choice, or the management platform of choice, so we have baked that in our products, we have made it very simple for customers to not only deploy things like openstack but Openshift Cloudforms, other management capabilities that we have, but we've also added APIs to these products, so that if you choose not to use a Redhat solution, you can easily plugin a third party solution, or a homegrown solution, into our framework for our stack so that you can use our toolset, single pane of glass to manage it all. >> So with that, can you tell us a little bit about the partner ecosystem that Redhat has, and what you've done to expand that to make your customers successful in Openstack environments? >> Absolutely, as you're aware, Redhat Enterprise Linux, we certified most of the hardware, all of of the hardware OEMs on Redhat Enterprise Linux, we have a tremendous ecosystem around Enterprise Linux for Openstack, this is probably one of the most exciting aspects of Redhat right now, if you look at the ecosystem and the partners that are around Openstack on its own, we've got an entire catalog of hundreds of partners, some at a deeper level than others, integration wise, business wise whatever, but the ecosystem is growing and it's not because of Redhat's efforts, we have customers and partners that are coming to us, we need a storage solution, we're using Netapp as an example, you need to figure out a way to integrate with these guys, and certify, and make sure that it's something that we've already invested in is going to work with your product as well as it works with our legacy stuff, so the ecosystem around openstack is growing, we're also looking at growing the ecosystem around Openshift, around Rethat virtualization as well, so I think you'll see a tremendous amount of overlap in those ecosystems as well, which his a great thing for us, the synergies are there, and I think it's only going to help us multiply our efforts in the market. >> Go on John. >> So Rob, taking again partnerships, I've always been intrigued at the role of Opensource Upstream, the Opensource community, and the people who then take that Opensource and then package for customers and do the training enablement, so can you maybe talk a little bit about some of the Opensource training partners, and how the role of Redhat in translating all that upstream code into a product that is integrated and has training and is available for consumption for the IT side. >> Sure, so at Redhat we partner not only with opensource community member and providers, but also with proprietary, so I just wanted to make sure everybody understands, we're not exclusive to who we partner with. Upstream, we look for partners that have the opensource spirit in mind, so everything that they're asking us to either consider as a component within our solution or to integrate with we want to make sure that they are to the letter of the law, contributing their code back, and there's no strings attached, really the value comes in, are they providing value to their customers, with the contribution, and also to our combined customers, and what we're seeing in our partnerships, is that many of our partners even proprietary partners such as Microsoft for example, are looking at opensource in a different way, and they're providing opensource options for their customers and consumption based models as well, so we hope that we're having a positive impact in that way, because if you look at our industry, it's really headed towards the opensource openAPI open model and the proprietary model still has a time and place I believe, but I think it's going to diminish over time, and opensource is going to be the way people do business together. >> One of the things that you were talking about reminded me of one of the things that Michael Delft said yesterday, during the keynote with Pat Gelsinger, and that was about innovation, and that you really got companies to be successfully innovating with their customers, and that sounds like that definitely one of the core elements of what you're doing with customers, he said customers and partners are bringing us together to really drive that innovation. >> Yeah, I couldn't agree more, and it's an honor to be mentioned in the same breath as Michael Delft by the way, but what we see is because of the opensource model, you can release early and often, and you can fail early, and what that does is it encourages innovation, so its not only corporations like Redhat that are contributing to upstream projects, Openstack as an example, or Linux as an example, or KBM as an example, there's also college students, there's people out there who work for Bank of America, across the plains all over the world, and the one thing that unites us is to recognize the value of our contributions to an opensource community, and we think that really helps with agile development, agile delivery, and if you look a tour project deliveries for Openstack as an example, Openstack releases a major version of its product every six months, and because of contributions that we get from our community, we're able to release our, in testing, it's not just, contributions come in many forms, testing is a huge part of that, because of the testing we get from a world wide community, we're able to release shorty after a major version of upstream Openstack because that innovation in a pure waterfall model, its not even possible, in an opensource model, it's just a way of life. >> So as we're kind of wrapping up VM World day three, what are some of the key takeaways for you personally from the event and that Redhat has observed in the last couple of days here in Las Vegas? >> So there's a couple of observations that have been burned into my brain, one is we believe at Redhat, that virtualization as a model will remain core, not only to legacy application, Mode one, but also to Mode two, and the trend that we see in the model, for mode two virtualization is going to be a commodity feature, people are going to expect it to be baked into the operating system, or into the infrastructure where they're running the operating system where their application's on, so we see that trend, and we suspected, but coming to VMware this week helped confirm that, and I say that because the folks I've talked to after sessions, at dinner, in the partner pavilion, so I really se that as a trend, the other thing I see is that there's a tremendous thirst within the VMware customer base to learn more about opensource and learn more about how they can leverage this, not only to lower their total cost of ownership, and to to replace VMware, but how they can compliment what they've already invested in with faster more agile based Mode two development, and that's where we see the market from a Redhat standpoint. >> Thanks Dan, well there's a great TEI study that you guys did recently, Total Economic Impact on virtualization that you can find on the website, and Rob we thank you for sticking around and sharing some of your insights and innovations that Redhat is pioneering, and we look forward to having you back on the show. >> It's great to be here, thanks. >> Absolutely, and for my co-host John, I am Lisa Martin, you're watching the Cube continuing coverage, day three of VMware 2017

Published Date : Aug 30 2017

SUMMARY :

brought to you by VMware and its ecosystem partners. and the manager of product and strategy at RedHat. So RedHat and VM where you, So a lot of the interest that we're seeing is You guys have a big investment in OpenStack. having some of it, some of the work loads on a public Openstack market and the userbase now that we but also In the cost savings can be realized by because we much like we have done with Enterprise Linux, and we had two press announcements that came out in May, so from that aspect we have scaled the technology, so that if you choose not to use a Redhat solution, and I think it's only going to help us and how the role of Redhat in translating all that so we hope that we're having a positive impact in that way, and that sounds like that definitely one of the and because of contributions that we get from our community, and I say that because the folks I've talked to and we look forward to having you back on the show.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
DanPERSON

0.99+

NokiaORGANIZATION

0.99+

Lisa MartinPERSON

0.99+

May 8thDATE

0.99+

TelcoORGANIZATION

0.99+

JohnPERSON

0.99+

John TroyerPERSON

0.99+

RobPERSON

0.99+

LisaPERSON

0.99+

Rob YoungPERSON

0.99+

Pat GelsingerPERSON

0.99+

EricssonORGANIZATION

0.99+

OrangeORGANIZATION

0.99+

MayDATE

0.99+

MicrosoftORGANIZATION

0.99+

Michael DelftPERSON

0.99+

RedhatORGANIZATION

0.99+

Las VegasLOCATION

0.99+

TelcosORGANIZATION

0.99+

BostonLOCATION

0.99+

Enterprise LinuxTITLE

0.99+

fourQUANTITY

0.99+

LinuxTITLE

0.99+

hundreds of partnersQUANTITY

0.99+

CubeORGANIZATION

0.99+

OpenstackORGANIZATION

0.99+

oneQUANTITY

0.99+

OneQUANTITY

0.99+

VMwareORGANIZATION

0.99+

RedHatORGANIZATION

0.99+

OakridgeORGANIZATION

0.99+

two press announcementsQUANTITY

0.99+

yesterdayDATE

0.99+

this weekDATE

0.98+

OpensourceORGANIZATION

0.98+

openstackTITLE

0.98+

Bank of AmericaORGANIZATION

0.97+

OpenstackTITLE

0.97+

five largeQUANTITY

0.97+

RedHatTITLE

0.96+

VMworld 2017EVENT

0.96+

VM WorldEVENT

0.96+

Opensource UpstreamORGANIZATION

0.96+

AnserableORGANIZATION

0.96+

OpenStackTITLE

0.95+

Red HatORGANIZATION

0.93+

Redhat Enterprise LinuxTITLE

0.93+

day threeQUANTITY

0.93+

many partnersQUANTITY

0.92+

NetappTITLE

0.92+

every six monthsQUANTITY

0.91+

ZTITLE

0.91+

VMORGANIZATION

0.9+

VmworldsORGANIZATION

0.9+

many customersQUANTITY

0.9+

opensourceORGANIZATION

0.89+

UpstreamORGANIZATION

0.87+

Chip Coyle, Infor | Inforum 2017


 

>> Announcer: Live from the Javits Center in New York City, it's theCUBE. Covering Inforum 2017, brought to you by Infor. >> Welcome back to theCUBE's coverage of Inforum 2017, I am your host, Rebecca Knight, along with my co-host, Dave Vellante. We are joined by Chip Coyle. He is Infor's CMO. Thanks so much for sitting down with theCUBE today. >> Thank you for having me. >> So we just kicked off the show, the general session, Charles Philips, a lot of other Infor executives up there on the main stage talking. Lay it out for us. How many people are here. What are sort of the big themes that you're trying to get across here. >> Yeah, well, first of all it's great for Infor to be having our conference here at the Javits Center. It's about 10 blocks from our home-- >> Rebecca: Your own back yard. >> In New York City, and so this year, we've got nearly 7,000 attendees over the course of the week. Many component programs as we do every year with our partner summit, with our various conferences for the different individual customer constituencies, and executive forum, and of course, a big customer appreciation event happening tomorrow night. >> You've also made some big announcements. I'm talking mostly about Coleman AI, and Burst. I want you, if you can unpack those for our viewers a little bit. >> Yeah, I would say the theme of the conference this year is the age of networked intelligence. And what does that mean? Well, we've had, for the last several years, a layered strategy in our business, starting at the foundation with very deep industry functional applications. Purpose built for the different industries. We've taken all of that technology and moved it to the cloud, so that you get the benefits of the efficiencies and the network capability of taking your applications to the cloud. We recently, a year ago, acquired GT Nexus, which expands our capability, in a broader sense, to a commerce network, and we're able to incorporate that into our traditional applications in different industries. And then, just a couple of months ago, we acquired a business intelligence software company, Burst, which brings some really great technology for business intelligence that we can layer on top of all of our applications in this network environment. And then finally, today, the big announcement was Coleman, as you said, and that was to take our new artificial intelligence platform and really create just profound new ways that the workers in the different industries and their different companies across the networked enterprise, can interact in a business setting, much like people do in a commercial setting today. >> Can you, Chip, talk about the evolution of the brand promise. So when we first met Infor, at AWS Reinvent, it was like who was Infor? Trying to educate people on who Infor is. And so I felt like last year was your sort of stamp of this is how Infor and why Infor is relevant, and now, there seems to be sort of an undertone of innovation. So can you talk about the evolution of the brand and what you see as the brand promise. >> Well, we are very consistent in our branding and positioning of Infor as really the first industry cloud company. We're the ones who have been, at an accelerated pace, bringing the most deep, industry-rich, functional applications to the cloud. And that has created a great layer now, for all of these future innovations that we have talked about today with the benefits of business intelligence enabled applications built right in, so that you can truly have all the information you need at the right time, for the right purpose to make immediate business decisions. And then the potential and capability of artificial intelligence on top of that. >> As the chief marketing officer, can you talk a little bit about how these innovations change how you do your job, and how they make your life easier, in terms of making the right decision at the right time, making the decision better, having the right data? >> Yeah, well some of the other announcements that we're making this week, actually are in my particular line of business, which is marketing, and one of those, for example, is we're broadening our Infor CRM suite, with a link to LinkedIn's Sales Navigator. So that brings a whole set of important data to, about customers, to enable better customer interactions, for our customers. So that's something that we look to be using in our business, along with Marketo, which is a new business partner, as the engine, or the marketing automation platform to fuel our marketing business. So that's how it's impacting me directly in what I do. >> So I wonder if you could help us sort of debunk some of the myths. So Oracle would say enterprise apps aren't moving to the cloud, and we are the company to move them to the cloud, and we're the only company that can move them to the cloud. You know, SAP, it's got it sort of some cloud going on, but most of the stuff remains on prem. We heard today 55% of your revenue comes from cloud. And we know you made a decision years ago to run on AWS. Help us understand, I mean these are core, hard core enterprise apps that are running in the cloud. So help us debunk some of those myths and add some color to that. >> The traditional processes of rolling out major applications and enterprise applications in an enterprise is completely changing. And it's also changing because of the capabilities of the cloud. And the approach that Infor takes, which is very easy to assemble and configure with our Ion technology and collaboration technology, such as Mingle, to put these applications in place in a much faster way for our customers than some of the traditional players in the ERP market have been accustomed to do. And they just don't have the current technology approach or foundation to be able to move quickly to the cloud, as we do at Infor. >> In talking about Infor, you talked a little bit about the brand evolution, how are you getting the word out? Infor is really a sleeping giant in the technology industry. How are you getting your name out there? >> Well one thing that we want to do with our brand is show, well first of all, introduce Infor to the world at large, that hasn't heard of us. And the way that we want to do that is by showing what kind of benefits we can give to customers in different industries. So we just recently launched our first-ever TV commercials. They have run on shows like Meet the Press, and some of the CNBC and MSNBC shows. That has, incidental, all of that was developed entirely, 100% in house, with Hook and Loop, our creative in-house creative agency. So we're very proud of that. We're looking to do more of that with TV. We also have a relationship with the Brooklyn Nets here in New York, where on the business side, we're enabling them with performance and team analytics with a whole slew of applications of that with biometric readings and imagery, when they're moving around on the court. That can then be used to help fine tune and make decisions on which personnel to use, which, what are the best players to be able to, say, shoot a free throw after one day of rest versus two days of rest. That level of analytics. So we are, in that partnership with the Nets, are also in a branding way, going to be on the Nets jersey starting this September with an Infor patch on the jersey. And we're announcing that also, this week. >> Awesome. This is definitely a New York theme here. We're here at the Javits Center, Brooklyn Nets, Hudson Yards, another huge project that you guys are intimately involved in. Not a lot of vendors are explicitly mentioned in that. Maybe talk about that a little bit. >> Well, Hudson Yards as a development is unique in that it is really a completely self-contained city in all respects. Where the concept is to be able to network the data and information of anybody within that city, with respect to where they live in the high-rises, where they shop in the retail stores or grocery stores, where they eat in the restaurants, and where they work with all of the businesses that are locating there, too. So that gives you so much potential to rethink how information can enable, just the way that you move about, even in the city. From keyless entry into facilities, to voice-activated tasks, like, can you please restock in my groceries in my refrigerator in my condo. So there's so many ways that that can be a broad showcase for the true smart city of the future. >> These are high-end clientele. This is very New York. I want to shift gears and talk about the eco system a little bit. There's a few names that I, maybe they were here before, but I hadn't seen them, at least prominently, certainly IBM, you mentioned Marketo, a great interesting partner, hot company, and some of the SIs are sort of coming out of the woodwork. >> Chip: Yes. >> Now when you think about your strategy for sort of micro verticals, the SIs, I always say, they love to eat at the trough. And if there's not a lot of customizations, they're not interested. However, you've attracted them, because you've now got a substantial enough estate. So talk about that evolution of the eco system. >> We're proud to have as our diamond sponsors this year, AVAAP, as well as Marketo. And AVAAP has been a longstanding partner for, implementation partner for us, in expanding areas. Their heritage is with Lawson in health care and they're doing a lot of implementations across our business in all geographies, in all industries. But what's new this year is we also have attracted some new, some of the big SIs, such as Deloitte and Accenture, Capgemini, Grant Thornton. So they have all come in as sponsors and we're really on the cusp of some big and bigger and better things with them in the different businesses. >> The other thing I wanted to ask you about is Infor has a unique way of attracting interesting speakers. I've done probably five or six thousand interviews in the last five or six years, and some of the most interesting have been at Inforum. Deborah Norville came on in New Orleans, last year Lara Logan, Naomi Tutu, Karina Hollekim, amazing three women interviews. >> Rebecca: This year Susan Rice. >> This year Susan Rice was here, so what's that all about? They're not techies, they're just interesting people. What are you trying to do there? >> Well, we have a program, the Women's Infor Network, WIN, that was created by Pam Murphy, our chief operating officer, and starting a few Inforums ago, we wanted to use Inforum as a platform to showcase innovative women in the world. And it's a little bit of a departure from our product and technology messages. And this year, we've got, as you mentioned, some great inspiring women, like Jill Biden, the former first, vice president-- >> Rebecca: Second lady. >> And also, Susan Rice, as you mentioned. So, it's going to be, it's always a very popular session. >> Yes, and we're looking forward to having those women on theCUBE, too, tomorrow. >> Chip: Absolutely. >> Chip, thanks so much for joining us, it's been a pleasure. >> Thank you for having me. >> I'm Rebecca Knight, for Dave Vellante. We'll have more from Inforum 2017 after this. (techno music)

Published Date : Jul 11 2017

SUMMARY :

Covering Inforum 2017, brought to you by Infor. Welcome back to theCUBE's coverage What are sort of the big themes that you're trying to be having our conference here at the Javits Center. for the different individual customer constituencies, for our viewers a little bit. to the cloud, so that you get the benefits of the brand promise. for the right purpose to make immediate business decisions. to be using in our business, along with Marketo, hard core enterprise apps that are running in the cloud. in the ERP market have been accustomed to do. about the brand evolution, how are you getting the word out? And the way that we want to do that you guys are intimately involved in. Where the concept is to be able to network the data and some of the SIs are sort of coming out of the woodwork. So talk about that evolution of the eco system. in the different businesses. of the most interesting have been at Inforum. What are you trying to do there? And this year, we've got, as you mentioned, And also, Susan Rice, as you mentioned. Yes, and we're looking forward to having it's been a pleasure. I'm Rebecca Knight, for Dave Vellante.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Dave VellantePERSON

0.99+

Susan RicePERSON

0.99+

Karina HollekimPERSON

0.99+

Deborah NorvillePERSON

0.99+

Rebecca KnightPERSON

0.99+

Naomi TutuPERSON

0.99+

DeloitteORGANIZATION

0.99+

Pam MurphyPERSON

0.99+

RebeccaPERSON

0.99+

Charles PhilipsPERSON

0.99+

New OrleansLOCATION

0.99+

Jill BidenPERSON

0.99+

fiveQUANTITY

0.99+

two daysQUANTITY

0.99+

Lara LoganPERSON

0.99+

OracleORGANIZATION

0.99+

Chip CoylePERSON

0.99+

IBMORGANIZATION

0.99+

New YorkLOCATION

0.99+

New York CityLOCATION

0.99+

AWSORGANIZATION

0.99+

Hudson YardsORGANIZATION

0.99+

CapgeminiORGANIZATION

0.99+

Brooklyn NetsORGANIZATION

0.99+

AccentureORGANIZATION

0.99+

100%QUANTITY

0.99+

last yearDATE

0.99+

LinkedInORGANIZATION

0.99+

tomorrow nightDATE

0.99+

todayDATE

0.99+

MSNBCORGANIZATION

0.99+

Meet the PressTITLE

0.99+

a year agoDATE

0.99+

55%QUANTITY

0.99+

one dayQUANTITY

0.99+

CNBCORGANIZATION

0.99+

this yearDATE

0.99+

this weekDATE

0.99+

HookORGANIZATION

0.99+

SAPORGANIZATION

0.99+

BurstORGANIZATION

0.99+

NetsORGANIZATION

0.99+

tomorrowDATE

0.98+

This yearDATE

0.98+

firstQUANTITY

0.97+

theCUBEORGANIZATION

0.97+

InforORGANIZATION

0.97+

Grant ThorntonORGANIZATION

0.97+

ChipPERSON

0.97+

Javits CenterLOCATION

0.97+

Javits CenterORGANIZATION

0.96+

one thingQUANTITY

0.95+

MarketoTITLE

0.95+

InforumORGANIZATION

0.95+

MarketoORGANIZATION

0.92+

six thousand interviewsQUANTITY

0.92+

GT NexusORGANIZATION

0.91+

oneQUANTITY

0.91+

first industryQUANTITY

0.9+

about 10 blocksQUANTITY

0.9+

SecondQUANTITY

0.89+

Kevin Akeroyd, Cision | CUBE Conversation Dec 2016


 

LeBron welcome to the silicon angle studios the cube here in Palo Alto I'm John furry your host we are in studio for a conversation with Aykroyd who's the CEO vision formerly with Oracle marketing cloud recently took the Jobs CEO decision congratulations thanks John great to see you thanks for coming in on the holidays kind of winding down the year what a year it's been Trump's meeting with tech leaders Oh having them kiss the ring get the trillion dollars offshore on site advertising is upside down date is the hottest thing on the planet you know you're in the center of the action certainly at Oracle we had multiple conversations but now you're leading in coupling so Kevin Aykroyd leaving Oracle marketing cloud or incision that's that's way down the track that has change right no big deal well we're as you know we're always out front of the trends but the marketing concepts have been around our businesses since in the centuries since business was around but now is data as we talked us changing so the biggest trend that we see happening is that marking isn't just a marketing thing it's a company-wide data opportunity so it's certainly changing a lot of the game and I know we've talked about that so you know what's the what's the change why did you decide to take the CEO opportunity of decision was the company did it what attracted you to these yes thanks for asking and good to be here by the way i I've been here with you fair amount this is the first time I'm not wearing my Oracle marketing cloud uniform so good to be seen in a second uniform right how does the how does the blue and orange decision uniform look John I look I've been working hard all right yeah yeah taking these good well you got to grow you know that's executive everything stops with yeah well well and just to be really clear because I know that my name with you guys especially has been synonymous with Oracle marketing cloud I I started it I did all the acquisitions I grew it you know is kind of my baby I didn't leave because there was anything wrong I think Oracle marketing cloud is going to continue to just absolutely kick ass and take names think they've built the right mousetrap you know as you've heard me they didn't they didn't start from CRM and go backward they didn't start from the website and go out they started with data right data objects crosswise add this the first big DoD MP and data marketplace I think they're data-driven you know strategy is going to continue to see them just absolutely survive after me and I sure hope something cause I well they're set up to win I mean if the integrations are always a challenge and I think our last interview at the modern marketing experience great show yeah we talked about that specific thing where you want to be vertically specialized but yet horizontally integrated and you set that up and and I think I and day right have set that up so they're poised really well CC so I didn't leave Oracle because of any lack of faith in their ability to go conquer that very big opportunity or any personal dissatisfaction is probably the best job I've ever had my career this is one of those classic cases where I saw an opportunity that was so good I had to leave something that I that I loved so for everybody that's listening I'll just say that again Kevin didn't leave Oracle because there was anything wrong Kevin left Oracle because of what I'm about to riff on now it was this big opportunity and basically John we can we can go as deep as you'd like to in today's interview but at the highest level this big opportunity that I saw is you just look at the data driven and then you know data meets content meets applications meets media the channels come together right the life cycles you look at everything that's happened and it's easy to kind of now say well just go look at what Salesforce marketing cloud and adobe marketing cloud an Oracle marketing cloud right look at that billions and billions and billions and billions of acquisition look how fast and far that's come and basically look at the needs that drove that that massive convergence and it has fundamentally changed the industry it's fundamentally changed the chief media the chief marketing the chief commerce officers ability to go drive results that they couldn't have done without Salesforce Adobe and Oracle doing what we did right but all of that has been done at paid media right the advertising at commerce and it owned media right our websites or mobile applications none of that through with all the tech giants in the industry and of the 20 billion dollars in M&A capital op X and capex since then none of its touched the third leg of the stool which is earned media right earned media communications good old-fashioned PR the exact same need for that data technology and measurement transformation that sales and service and commerce and paid media you know and owned they've all been through that this mission critical part called communications or in media has not been through it as we were building this my private equity company GT CR is very quick quietly over the last two years put together six leading solution providers in this earned media communications world just like I put eloquent responses in blue Chi and Maximizer they've been doing the same thing over here aimed at this earned media opportunity and if anything I think that every CEO every CIO every CMO would tell you they understand there's very clear there's a lot of clarity that I can't advertise my way there and I just can't get there by sending 300 promotional email and SMS campaigns you know versus 200 last year I can't promote my way there I can't advertise my way there if I want to influence customer experience customer loyalty and relationship and ultimately customer purchasing behavior I got a not just advertise and promote to them I get to get at what's called influencers right consumers whether they're b2b consumers or b2c consumers I am more and more being influenced and driven on who I listen to who I respect and hold credible and ultimately who I buy from based on people I trust that's that's called an influencer whether that's a reporter an academic a social person a blogger a community leader brands know I got to get to the influencers if I want to get to my customers and that's all about earn so the opportunity to go repeat exactly what I did at Oracle marketing cloud for Paden owned but do it over here and earned was simply too big an opportunity to pass up well first of all I love that one and drill down on scission and specifically and when you your plans are there but let's stay on this mega trencher second because I think you're hitting the nail on the head here because I think this some that you know we actually when we started Silicon angle media seven years ago this was the premise of our business yes we saw that the connected network that's right of social is fueling this new earned area where earned is truly earned yet there's no real website no silver bullets right it's a distributed as tightly coupled Network and there's pockets of it so you know what influence is about the most followers it's about the relationship of the connected consumer yeah who's also a consumer and a producer of content yeah their opinion there and so this is all kind of a new behavioral thing yeah so you go back to you know he earned and I mean the honed and paid and searched and all that stuff did contextual and behavioral absolutely really that's two things that's right the behavior of the crowd you got you can't look further than the Trump election to say whoa who saw that coming that's an example of an earned dynamic I would say that caused people to go well what the heck yeah I should send him a letter for thanking him for making my point so so emphatically for me we're all going exactly right hey what's up her for that crying in there wine in California for sure a blue state but this brings up the dynamic right this is the mega trend that now this earned media component isn't just about ads it's software that's right it's about software and networks and with cloud computing there's an opportunity for people to participate in there so so how how do you guys a minute rephrase it this right how does customers what what's the current pain point I mean what's the top three yeah I'll see you advertising you know I don't want drive traffic to my site that's an old mentality right that's the only thing they can do right now yeah it is looks so again I think it is getting at that at the risk of being repetitive it is okay boy if that's all I do is rely on the big monolithic web infrastructure I've developed the campaign engine that just keeps getting cheaper and cheaper so I keep sending more and more and okay it's programmatic now so I guess I can throw more at Google and Facebook I I'm not saying those aren't important parts of the mix you of course need to continue but they're declining and efficacy there right so not only the decline in efficacy while they increase in spend the cus the consumer right again whether that's a b2b consumer Ibiza is becoming increased don't view him as credible don't view his trustworthy if they've got these big lofty goals in this new digital world we're right the fragmented influence is hard and hard to contain and they just flat-out need to they recognize that the thing that's probably going to be the most important going forward which is solving this puzzle is the thing they've D invested in the most right it's gone from the king of the hill 20 years ago to as a true second-class citizen while they got all drunk on paid advertising and you know more e-commerce the role of the buyers interesting is let me just get your thoughts I'm sure because one of the things that we've observed at silk'n angle and our business model is we do really really well with our I'd sing I don't call my advertise sponsors if you will because we're very community driven with the cube as you know is that we have buy-in from not just CMO yeah in some cases just the head of communications right so the role of PR public relations is a communications function so the thing about social is you have a dynamic of organic and everyone knows organic is the cool right yeah organic growth bottoms up but the interesting thing is communication pros have a top-down command and control mentality yeah so when you blend command and control with organic growth you can actually have both now you can't this seems to be the new power base that's right the comms person which was hey get the press release out there go talk to ten reporters is now a million people yep the CMO would go with agencies to spend a lot of dough on print ads and TV commercials they have to work together well and the chief communication officer is still one of the nice things you know seven out of ten times they're reporting directly to the CMO the other three times they actually appear to the CMO and they report directly the CEO so it's not Adi empowered function it shouldn't it shouldn't be right and then I think that the modern communication organization I'll talk about who they are and then I'll circle back on the pain point because there's some acute pain there that we're trying to address they don't look at it as just PR now to be really clear and I would like this on record to the traditional journalist reporter media never been more important right it's not like they've lacked but even then right who that reporter is on that publication website versus the print versus the broadcast versus their blog versus their Twitter handle versus their Facebook page versus their Instagram account right even that traditional reporter is nine different influences at nine different audiences in nine different media right so they haven't become less important to become far more fragmented yeah that's exactly right and nailing that is is no trivial thing that's got to get done they they they really are they're they're as digital and as modern and as social as everybody else but then you also got to realize boy right these communities are incredibly powerful these these mini bloggers have as much cloud as the New York Times does in this particular area right the social followings these academics these thought leaders the definition of a digital influencer has widened quite a bit above and beyond the core journalist trip but but don't forget that that person's really important so and then you got the consumer influencers and their user-generated content themselves right so that the customer is their own influencer which is really interesting and that's a b2b dynamic as well as a b2c dynamic so that's the world we all of a sudden you know find ourselves in but I think the modern the digital world that you're talking about isn't a b2b versus b2c it's digital it's digital period one yeah concept and it's no motton it's no longer digital communications or digital marketing it's just communications and marketing in the digital world right and that's a that sounds simple that's a pretty fundamental shift now let's go back into though the tools that they have so they're as savvy and is digital as their peers that are running commerce or paid advertising or the website they've really been bereft of toolkits I'm going to give you an example we work with an extremely large one of the four largest beauty products companies in the world and when they do a good new product launch right let's let's look at advertising they will harness data they will develop 30 different audiences right and they will go to discrete tonality creative offer you name it at 30 different you know so they'll do 30 different banner ads they'll do the same thing with social audience they'll do 40 different data-driven audiences that get discrete touch content an email to do 50 or 60 right 50 or 60 different data-driven segments and even in the website they'll say hey Jon's profile that's profile seven Kevin's profile is profile 12 you will see a completely different website than I will based on data driven right what are they doing Communications one press release and one infographic goes to all 12,000 communication outlets no data no versioning right no nothing so this concept of the right version of the content to the right audience at the right time I'm putting you know in advertising and in commerce on the website I'm talking to soccer moms vs. sexy grandmas versus Wall Street women very different for my beauty products in communications I'm talking to all of them the same which is kind of crazy because the emulators would be a labor driven market - that's right - call it arms and legs right which is what it yeah yeah and a head and arms and legs and a lot of people kind of reaching out but now the trend is to have a much more sass that's exactly right and and and I don't have the platform to actually go do that right so as far as some of the pain we're trying to provide now with our communication cloud just like with the other marketing clouds I don't have I can actually do data-driven intelligent messaging and content delivery to the audience to the influencers that get at the discrete audiences just like I do the data-driven direct communication to the end users themselves probably more importantly I'll stick with my example for a sec John that beauty company at fortune 500 Beauty company they get Rachel who is the head fashion reporter on the fashion section New York times.com right Rachel covered and Rachel embedded my press release on my infographic homerun pop the champagne right it's like okay but well there's two million people that went to that fashion section in New York Times comm today when she covered right how many of them actually read the content and picked it up don't know how many of them actually engaged in it read the infographic click the video click the links don't know who were they from a demographic psychographic sociographic right behavioral don't know and probably most importantly what did they do after they read it did they go to the desired shopping cart or the right community page or back to the website or unit was there any actual digital behavior driven from that bigger meeting full of discovery data the or it stops at I got picked up by the reporter yeah and I have no idea how many of the two million people were influenced covered engaged right etcetera and no idea about the behavior that I took so the link between the influencer comes and the end-user has never been closed that's the second part of the pain point that really fixes now we are fixing the gap between the influencer and and the end user and you're going to see us call that the influencer graph John you'll see a you'll see a press release a targeted one that's data driven and very rich media go out around the influencer graph because if we can start saying hey John's my end user customer now I know right quantitatively with data that I can optimize in real time which influencers matter which reporters which academics which bloggers in which channels in which media and which content as people have different on fluentd rankings in certain contexts you got it and all that's a black hole we know it we have no idea how to measure it make it data-driven make it contextual and optimize it in real time with a digital platform so that this command-and-control CCO who thinks this way now actually has his his or her system of record to actually go execute this way as Maslov Harkavy needs as that sounds because the commerce paid and owned guys have had this for a while this is a this is like discovering fire here for the chief communications officer because they've never had their data and tech enablement platform to do this the way the other guys have so that's that's number two and the number three and I think this is really important is we all know that communicate I want I need to measure and optimize the comms function the way I just talked about it we all know that if done right it amplifies the bejesus out of the owned and the paid - yeah you shouldn't be thinking about them in silos but there's no way to measure that if I did a really good job and earned look at the impact it have in the efficacy on that massive page budget now mutually exclusive and there's a relationship between them because in social and communities collaboration that's a four linchpin it is you cannot articulate just how important that is and until tech vendors put the apps the api's the data and then the right through the ID syncs together you can't measure it right and as fundamental as that sounds that's why what's happened over there in Adobe Oracle Salesforce land had to happen and it's why what we're doing here incision line has to happen so that not only can coms catch up but comms can communicate in that data and play an active role in that - an active role because no leaders happen is they're going to realize holy smokes the paid performed here without their and the paid performed here with the earn and quite frankly that earned outperformed the paid right so we're not going to be a participant role is going to be a I'm going to resume my rightful place at the head of that you're the head of that tribe on our second segment when it get more indecision and specific solution but in this segment on kind of wrapping up the big megatrend Housley social and the technology and network effect of social combined with the data combined with the fact that comms communications right is now an active leader and important role in the creative Nick that's right I've earned that's right and integrating in page I can have a cohesive but decoupled programs it's not silver bullet either well pleasure rising tide floats all but I've earned has been under developed under developed under invested in under tech enabled under date enabled and really that's what it gets to is the people in charge understand that they didn't quite have the data ten tools to do it the data the tech tools are now available and now the the industry just got to kind of get up the sophistication curve so final questions in this segment is where's the progress bar on this sector how early is it first inning bottom of the first second inning and to there's always in these early adopter markets that certainly that you saw I believe left the Oracle for it but this is an I agree by the way is a great great opportunity they're always the champions internally who can see it - yeah how where's the progress bar and what's the advice to the folks that are inside these companies who actually have the religion say this is the future and have to communicate it to the rest of the kink unfortunately the thinking the thought leadership bar is probably in the third inning to get it uh doing something about it and going from good thinking to good practitioner ship and execution is retraining first out the first out to the first pitch in the first inning you know of the first game of the season we're literally at ground one the good news is though is they're not going to try to go convince the CFO from a money or the CIO from a resource or the CEO from a strategy this whole I keep saying is this data tech and measurement transformation the corporation no matter what the corporation is invested it in sales look what happened they invested in the service look what happened they invested in it and paid look what happened they've invested in it known so the good news is is while they are at the very very very beginning of the ball game they're literally the last function inside the corporation to actually go do it and they don't have evangelism around the benefit of this type of transformation it's worked in every other area so while they're the very beginning they want to convince anybody it's a good idea everybody else that's down the hall and sits around the CEOs table has been through that transformation so there's not that evangelism it's just now his or her tits operationalize they do some results that's on the right table and and it and it's shown results in all these other lines of business so there's not this fundamental disbelief that it won't show results in the communications line of business there's actually quite the opposite there's heavy belief that it will because it has shown right it has shown results and all these other lines of business so yeah especially look is that's obvious - it's like okay we got to do this yeah that they should be able to move faster does this caterpillar should turn into a butterfly really fast because everybody's thinking about it the text in place and it's worked in other places but we are really really really at the very beginning it's exciting Kevin Ackroyd CEO of sisian year inside our studio talking about the landscape of really digital changing and how earned media blogs and folks like silk'n angle and others who actually producing original content an engaging audiences now an opportunity to convert over on this new market shift going on big mega trend we back with segments to talk about the company and their solution and technology we're interesting to get that perspective Kevin thanks for joining us here in the palace news thanks for watching thank you [Music]

Published Date : Dec 16 2016

SUMMARY :

of the owned and the paid - yeah you

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
AykroydPERSON

0.99+

RachelPERSON

0.99+

KevinPERSON

0.99+

Kevin AckroydPERSON

0.99+

OracleORGANIZATION

0.99+

Dec 2016DATE

0.99+

TrumpPERSON

0.99+

JonPERSON

0.99+

Palo AltoLOCATION

0.99+

JohnPERSON

0.99+

Kevin AykroydPERSON

0.99+

Kevin AkeroydPERSON

0.99+

50QUANTITY

0.99+

CaliforniaLOCATION

0.99+

20 billion dollarsQUANTITY

0.99+

60QUANTITY

0.99+

capexORGANIZATION

0.99+

first inningQUANTITY

0.99+

30 different audiencesQUANTITY

0.99+

first gameQUANTITY

0.99+

two million peopleQUANTITY

0.99+

300 promotional emailQUANTITY

0.99+

firstQUANTITY

0.99+

two million peopleQUANTITY

0.99+

first pitchQUANTITY

0.99+

two thingsQUANTITY

0.99+

ten timesQUANTITY

0.99+

seven years agoDATE

0.99+

20 years agoDATE

0.99+

second segmentQUANTITY

0.98+

nine different audiencesQUANTITY

0.98+

Maslov HarkavyPERSON

0.98+

trillion dollarsQUANTITY

0.98+

200QUANTITY

0.98+

third inningQUANTITY

0.98+

fortune 500ORGANIZATION

0.98+

last yearDATE

0.98+

AdobeORGANIZATION

0.98+

GoogleORGANIZATION

0.98+

30 different banner adsQUANTITY

0.98+

30 differentQUANTITY

0.98+

sevenQUANTITY

0.98+

first timeQUANTITY

0.98+

second partQUANTITY

0.98+

ten reportersQUANTITY

0.97+

M&AORGANIZATION

0.97+

FacebookORGANIZATION

0.97+

bothQUANTITY

0.97+

nine different mediaQUANTITY

0.97+

third legQUANTITY

0.97+

todayDATE

0.96+

nine different influencesQUANTITY

0.96+

oneQUANTITY

0.96+

LeBronPERSON

0.96+

three timesQUANTITY

0.96+

first second inningQUANTITY

0.95+

six leading solution providersQUANTITY

0.95+

top threeQUANTITY

0.94+

GT CRORGANIZATION

0.92+

40 different data-QUANTITY

0.92+

New York times.comOTHER

0.92+

secondQUANTITY

0.92+

12,000 communication outletsQUANTITY

0.9+

TwitterORGANIZATION

0.9+

four largest beauty productsQUANTITY

0.89+

New York TimesORGANIZATION

0.87+

PadenORGANIZATION

0.87+

a million peopleQUANTITY

0.86+

Fred Luddy, ServiceNow | ServiceNow Knowledge13


 

[Music] [Music] okay we're back after that nice break here from knowledge we're here in Las Vegas at the Aria hotel this is service now's big customer conference about 4,000 folks here mostly customers most of the content at this event comes from customers its practitioners talking to practitioners which is quite rare actually at these conferences I'm Dave Volante everybody thanks for watching with wiki Bond org I'm here with my co-host Jeff Frick this is Silicon angles the cube we go to these events we extract the signal from the noise we love to bring you tech athletes and Fred ludie is here he is a tech athlete he's the founder of ServiceNow he started this platform around 2003 Fred welcome to the cube thank you very much so we really want to hear the story you know but we've been asked to sort of hold that off because we got another segment with you tomorrow but I just I have to ask you I mean seeing how this conference and ServiceNow as an organization has grown you just must be so thrilled in particular with the customer enthusiasm <Fred>  you know fundamentally I've got a personality flaw and I call it a kindergarten mentality I want to see my art on their refrigerator and the only way you can do that is by making somebody happy and so to see these people here with the excitement the enthusiasm and the smiles on their faces really is satisfying that kindergarten mentality cakes oh good stuff we were talking about that earlier Jeff had not seen the cakes before and was was quite amazed today no I think that's an industry-first actually good well be yeah announcements today you know that's if so you guys had some you're gonna transform an organization you got to have mobile I mean the whole world to go on mobile five billion devices and and growing what you guys announced today <Fred> well we announced the ability to run all of our applications on the iPad and you know I think people's reasonable expectations these days are that they should be able to manage anything anywhere anytime using the device that they currently have now I I like to think of an iPad as something that you use when you're pretending to be attending a meeting or when you're pretending to be watching TV with your family and when you are pretending to do that it'd be nice if very efficiently and very effectively you could manage whatever you needed to manage to get your job done and so today what we've announced is the ability to run everything that ServiceNow has on that iPad  <Dave> yeah I mean it seems to mobile is basically a fundamental delivery model and maybe even the main delivery model going forward wouldn't it be I <Fred> I think it will be a main delivery model and it's a it's a user interface that that requires complete rethinking about how you're going to do things you know for the longest time we we looked at screens with 24 by 80s you know these character screens and then we got big pixel monitors and then we got bigger pixeled monitors and we got very accurate Mouse's and everything got small and got hovers you've got you know this massive amount of data and now the form factor is completely shrunk and you're looking at this as my major input device so how am I going to get you know everything I used to do with a mouse where I'm hovering over things to see what they do or I'm touching you know 16 by 16 pixels which you by the way you can't hit with your fingernail how am I going to get all of that stuff how am I gonna be able to work with all that stuff using only my thumb or thumbs so how are you specifically taking advantage of that smaller form factor and you know the feature sets that you see in things like iPad <Fred> well I think it's a matter of rethinking so we're trying to get the user to be to be able to accomplish their task by doing considerably less work and one of the things that our system is actually very comprehensive it's very big and we create in the browser and our first user interface it was really created in 2005 we treat all the elements of the system equally so now what we've done in the in the mobile which I think is very unique it does MySpace I mean Facebook doesn't have this Lincoln doesn't have this we know exactly what you do as a user and we remember those things that you do edit of Li and so we're able to create shortcuts or we're able to remember the system is able to remember what you do and then very quickly present you back with those tasks which are repetitive so we're trying to simultaneously compress the information and reduce the interactions yeah so that doesn't sound trivial it sounds like there's some secret sauce behind that talk about that a little bit <Fred> well it's not trivial and it's a there there is secret sauce but it does it just requires you to rethink and for me you know if you if you read the jobs biography there were a couple of interesting things in their number one when he met dr. land they had both agreed that everything that had been invented was going to be invented had already been invented right the other thing that they that they pretty much agreed on are what job said and a quote that I've used for years is that great artists copy good artists copy and great artists steal and I've been a thief all my life I just I'm gonna admit it right here it's not on camera live and so what we do is we go ahead and take a look at who's doing this great Amazon is doing it great Zappos is doing it great asan is doing it great you know we and we capture those ideas and then what they meant by great artists steal is that you take them and you reformulate them for the task that you're trying to solve for the problem that you're trying to solve and the rich the artist won't they probably the original artist probably won't even recognize that as their work but yet they're they're deeply inspirational to us an artist so do you fancy yourself as a bit of  <Fred> well I think it's interesting  down down the road and you know to I was watching the Bellagio fountains create something like that if you think about the physics and the art that had to go into that to create that beautiful masterpiece you know it's not just a painting right think about the physics that goes on to shoot something seven its water seven hundred feet in the air and then cut it off instantly and have that all choreographed I mean it's phenomenal amount of engineering but it took also a phenomenal amount of art just to make that interesting so that we were we actually stood there in rapt amazement of you know look how all this is choreographed so yes I do in fact I don't think I take exception to the term engineering software engineering I don't think we haven't progressed to the point where this is an engineering this is this is an art this is a craft you know it's something that people practice and we try to get better at it and better at it and better at it but I don't think it's anywhere near an engineering discipline <Jeff> yeah the other interesting from the jobs book that I never really got until I read the book was like the iPod shuffle because when I first saw the iPod shuffle and you can't do anything you can't manage your playlists on it you all you can do is change songs I don't get it and then in reading the book as you just said you know what is what is it you're trying to accomplish with that form factor right and don't just automatically try to replicate what you can do a one form factor to another form factor but really rethink what's that application and it sounds like you're kind of taking advantage of that opportunity as you take the app to the mobile space into the iPad specifically to rethink what is the best use case for that platform you'll see tomorrow the iPad was really  <Fred> that's right and as as the inspirational first step that we're taking toward a totally mobile app and just like the Apple evolution of building all of this note wonderful new capabilities into iOS and then bringing them back into OS X we're going to be doing the same thing so you'll see tomorrow on stage not only in an iPad app but you will see a native iOS app running and you'll see that it does even more things than the iPad app does and much faster it's a wonderful user experience and those those notions will be also coming back into the browser etc the same way that apples been bringing a lot of the capabilities of iOS back onto OS X <Dave> I was talking to an IT practitioner last month at a large grocer and I asked him what's your what's your biggest challenge what excites you the most and he said the same thing he said both of X what's my biggest challenge is embracing all this pressure from my users for mobile and that's what excites me the most because I have a mobile addict I got in it pulls out all those devices so how do you see this announcement within your user base changing you know the lives of IT  prose.    <Fred> well it'll you know technology since the dawn of time has been used really for two things it's been it's been used to streamline make make tasks more efficient and more streamlined and it's been used to create business differentiators and so our our product really is about process and moving process through an organization and so we want to streamline that as much as possible so if I can we do things like change management change management has multiple levels of approval if I can get it to the point where a manager can pull his phone out of his pocket and do five approvals between meetings he's become significantly more efficient right the changes are going to be done in a more timely fashion and the bottom line improves it's as simple as that <Dave> yeah it's interesting we were those of you watching no we were earlier the today broadcasting from sa P sapphire event and if you go to sapphire are you here to to get huge doses of two things one is Hana of course which is there in memory database but the other is mobile he's all you hear and it's interesting to hear you guys talk about the ERP of IT and your si PE they know the poster child for ERP and all their customers are going to mobile whether it's retail manufacturing you know across the supply chain and so it sounds like you've got sort of similar mentality but more focused obviously with it within IT but of course now you're also reaching beyond IT do you see you're a mobile app a push going beyond the IT community <Fred> yeah absolutely you know our underlying all of our applications we have a platform that say it's a forms based workflow platform that's really purpose-built for something that we would characterize as a service service relationship management so pretty much any request response fulfillment type workflow can be handled by our platform and what our customers have done over the years is create different applications that help them streamline that workflow typically that workflow is handled by by people creating a spreadsheet emailing it to somebody else having a TA back perhaps they built a Lotus Notes app but yes everything that that that or I will say that our platform usage has been expanded by our customers sometimes beyond our wildest dreams and and we love it so you talked about you know some of the greatest artists we stole rights of and so now you guys put up this platform I've said a number of times today it's not trivial to it to actually get a CMDB working in the way that you wanted to get it to work so now you've had this platform out for quite some time your successes started to you know you get a lot of press people are starting to see it do you worry sometimes that people gonna say okay I can do that too I'm gonna I'm gonna you know rip it off what gives you confidence that you can stay ahead of those those thieves out there <Fred> well I have great confidence in that you know we have a very broad base of applications that are very deep in functionality but if that's really something that you want to happen yeah because you want some young people with fresh new ideas to try to unseat you because they will come at the come at this from a completely different perspective and a completely different angle and they will do things that you never thought of and so the race is then on are they going to become more relevant than me or am I going to be inspired by their ideas incorporate them into our platform and stay ahead of them see welcome that all right absolutely welcome back yeah we we wouldn't be where we are today if Edison and Bell weren't weren't the jobs and gates of their time I mean they had just and I think jobs and gates as well right they had this great rivalry that really caused technology to move ahead a lot faster than when it was just I be am selling mainframes and so you need those rivalries you need that you need that competition you know I'm I'm watching these young guys from asana it's a great little platform for for tasking and you know they came out of Facebook they have a very Facebook mentality and they have phenomenal ideas and believe me guys from asana I'm watching you those are just that's where great ideas come from >> <Dave> Wow we always like to say we love sports analogies here in the cube and Jeff your kids are into sports well as our mind you always want to see and play that more competitive you know environment it sounds like Fred you have the same philosophy yes very much so yeah excellent all right Fred well listen we really appreciate you coming by now you come back Fred's gonna be back again tomorrow we're gonna go through the story of service now that's why we really didn't touch up on it and in any kind of detail today but to it but but but Fred actually started the company we give him a little preview Fred so you started the company really not to go solve an IT service management problem right you came up with this sort of idea this platform and and then you you that was really the first application that you developed right up a step in for that oh great you see give us a little tidbit we're gonna back >> every day I wake up that's all I really >><Fred> I've been a programmer now for 40 years want to do why do I program because I want somebody to take a look at the technology that I build and say hey that's pretty helpful I like that I can use they're gonna put that in my fridge fridge so the real strategy behind the company was to build some software that somebody wanted that hopefully they would pay me so I could build more software that was the entire strategy and so you know on one hand I love technology and on the other hand it really irritates me when it makes me feel stupid or it makes other people feel stupid so what I wanted to do was to create an enterprise platform that people could use and they would feel empowered they could walk up and use it like they'd walk up and use an ATM like they'd walk up and buy something from Amazon etc so a completely you know consumer eyes thought process and then that was the thought process really in O 3 and no 4 and then what we do really figured out was that a platform is a very hard sale you know it's tough to convince somebody that they should take this it'd be like selling you an Intel processor and telling you can do anything you want right I want to solve a business problem and so we decided to go after the ITSM space first it was a space that was very underserved very lucrative and and growing significantly <Dave> amazing so so join us tomorrow we're gonna Fred back on and we're going to here this story the founding story of ServiceNow and how we got to where we are today so Fred thanks very much for coming on and sharing the news and I'm gonna change it all by tomorrow good all right so so keep it right there I will be up next we've got Douglas Leone coming on which is a partner at Sequoia Capital and and and one of the better-known DC's out in the valley so so keep it right there will be back with Doug just in a minute this is ServiceNow this is the cube this is knowledge right back

Published Date : May 15 2013

SUMMARY :

great artists steal is that you take have great confidence in that you know

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Jeff FrickPERSON

0.99+

2005DATE

0.99+

Lotus NotesTITLE

0.99+

FredPERSON

0.99+

Dave VolantePERSON

0.99+

JeffPERSON

0.99+

40 yearsQUANTITY

0.99+

iOSTITLE

0.99+

Las VegasLOCATION

0.99+

AmazonORGANIZATION

0.99+

iPadCOMMERCIAL_ITEM

0.99+

Sequoia CapitalORGANIZATION

0.99+

DavePERSON

0.99+

OS XTITLE

0.99+

24QUANTITY

0.99+

16QUANTITY

0.99+

last monthDATE

0.99+

Fred LuddyPERSON

0.99+

iPod shuffleCOMMERCIAL_ITEM

0.99+

todayDATE

0.99+

DougPERSON

0.99+

iPod shuffleCOMMERCIAL_ITEM

0.99+

AppleORGANIZATION

0.99+

ZapposORGANIZATION

0.99+

seven hundred feetQUANTITY

0.99+

80sQUANTITY

0.99+

tomorrowDATE

0.99+

FacebookORGANIZATION

0.99+

16 pixelsQUANTITY

0.99+

first applicationQUANTITY

0.98+

asanaORGANIZATION

0.98+

IntelORGANIZATION

0.98+

two thingsQUANTITY

0.98+

about 4,000 folksQUANTITY

0.98+

first stepQUANTITY

0.97+

ServiceNowORGANIZATION

0.97+

Douglas LeonePERSON

0.97+

bothQUANTITY

0.97+

oneQUANTITY

0.97+

five billion devicesQUANTITY

0.96+

first user interfaceQUANTITY

0.95+

Edison and BellORGANIZATION

0.93+

firstQUANTITY

0.91+

dr. landPERSON

0.89+

five approvalsQUANTITY

0.89+

2003DATE

0.85+

HanaPERSON

0.85+

number oneQUANTITY

0.82+

sevenQUANTITY

0.79+

Fred ludiePERSON

0.78+

yearsQUANTITY

0.76+

asanPERSON

0.73+

ServiceNowTITLE

0.73+