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Breaking Analysis: MWC 2023 goes beyond consumer & deep into enterprise tech


 

>> From theCUBE Studios in Palo Alto in Boston, bringing you data-driven insights from theCUBE and ETR, this is Breaking Analysis with Dave Vellante. >> While never really meant to be a consumer tech event, the rapid ascendancy of smartphones sucked much of the air out of Mobile World Congress over the years, now MWC. And while the device manufacturers continue to have a major presence at the show, the maturity of intelligent devices, longer life cycles, and the disaggregation of the network stack, have put enterprise technologies front and center in the telco business. Semiconductor manufacturers, network equipment players, infrastructure companies, cloud vendors, software providers, and a spate of startups are eyeing the trillion dollar plus communications industry as one of the next big things to watch this decade. Hello, and welcome to this week's Wikibon CUBE Insights, powered by ETR. In this Breaking Analysis, we bring you part two of our ongoing coverage of MWC '23, with some new data on enterprise players specifically in large telco environments, a brief glimpse at some of the pre-announcement news and corresponding themes ahead of MWC, and some of the key announcement areas we'll be watching at the show on theCUBE. Now, last week we shared some ETR data that showed how traditional enterprise tech players were performing, specifically within the telecoms vertical. Here's a new look at that data from ETR, which isolates the same companies, but cuts the data for what ETR calls large telco. The N in this cut is 196, down from 288 last week when we included all company sizes in the dataset. Now remember the two dimensions here, on the y-axis is net score, or spending momentum, and on the x-axis is pervasiveness in the data set. The table insert in the upper left informs how the dots and companies are plotted, and that red dotted line, the horizontal line at 40%, that indicates a highly elevated net score. Now while the data are not dramatically different in terms of relative positioning, there are a couple of changes at the margin. So just going down the list and focusing on net score. Azure is comparable, but slightly lower in this sector in the large telco than it was overall. Google Cloud comes in at number two, and basically swapped places with AWS, which drops slightly in the large telco relative to overall telco. Snowflake is also slightly down by one percentage point, but maintains its position. Remember Snowflake, overall, its net score is much, much higher when measuring across all verticals. Snowflake comes down in telco, and relative to overall, a little bit down in large telco, but it's making some moves to attack this market that we'll talk about in a moment. Next are Red Hat OpenStack and Databricks. About the same in large tech telco as they were an overall telco. Then there's Dell next that has a big presence at MWC and is getting serious about driving 16G adoption, and new servers, and edge servers, and other partnerships. Cisco and Red Hat OpenShift basically swapped spots when moving from all telco to large telco, as Cisco drops and Red Hat bumps up a bit. And VMware dropped about four percentage points in large telco. Accenture moved up dramatically, about nine percentage points in big telco, large telco relative to all telco. HPE dropped a couple of percentage points. Oracle stayed about the same. And IBM surprisingly dropped by about five points. So look, I understand not a ton of change in terms of spending momentum in the large sector versus telco overall, but some deltas. The bottom line for enterprise players is one, they're just getting started in this new disruption journey that they're on as the stack disaggregates. Two, all these players have experience in delivering horizontal solutions, but now working with partners and identifying big problems to be solved, and three, many of these companies are generally not the fastest moving firms relative to smaller disruptive disruptors. Now, cloud has been an exception in fairness. But the good news for the legacy infrastructure and IT companies is that the telco transformation and the 5G buildout is going to take years. So it's moving at a pace that is very favorable to many of these companies. Okay, so looking at just some of the pre-announcement highlights that have hit the wire this week, I want to give you a glimpse of the diversity of innovation that is occurring in the telecommunication space. You got semiconductor manufacturers, device makers, network equipment players, carriers, cloud vendors, enterprise tech companies, software companies, startups. Now we've included, you'll see in this list, we've included OpeRAN, that logo, because there's so much buzz around the topic and we're going to come back to that. But suffice it to say, there's no way we can cover all the announcements from the 2000 plus exhibitors at the show. So we're going to cherry pick here and make a few call outs. Hewlett Packard Enterprise announced an acquisition of an Italian private cellular network company called AthoNet. Zeus Kerravala wrote about it on SiliconANGLE if you want more details. Now interestingly, HPE has a partnership with Solana, which also does private 5G. But according to Zeus, Solona is more of an out-of-the-box solution, whereas AthoNet is designed for the core and requires more integration. And as you'll see in a moment, there's going to be a lot of talk at the show about private network. There's going to be a lot of news there from other competitors, and we're going to be watching that closely. And while many are concerned about the P5G, private 5G, encroaching on wifi, Kerravala doesn't see it that way. Rather, he feels that these private networks are really designed for more industrial, and you know mission critical environments, like factories, and warehouses that are run by robots, et cetera. 'Cause these can justify the increased expense of private networks. Whereas wifi remains a very low cost and flexible option for, you know, whatever offices and homes. Now, over to Dell. Dell announced its intent to go hard after opening up the telco network with the announcement that in the second half of this year it's going to begin shipping its infrastructure blocks for Red Hat. Remember it's like kind of the converged infrastructure for telco with a more open ecosystem and sort of more flexible, you know, more mature engineered system. Dell has also announced a range of PowerEdge servers for a variety of use cases. A big wide line bringing forth its 16G portfolio and aiming squarely at the telco space. Dell also announced, here we go, a private wireless offering with airspan, and Expedo, and a solution with AthoNet, the company HPE announced it was purchasing. So I guess Dell and HPE are now partnering up in the private wireless space, and yes, hell is freezing over folks. We'll see where that relationship goes in the mid- to long-term. Dell also announced new lab and certification capabilities, which we said last week was going to be critical for the further adoption of open ecosystem technology. So props to Dell for, you know, putting real emphasis and investment in that. AWS also made a number of announcements in this space including private wireless solutions and associated managed services. AWS named Deutsche Telekom, Orange, T-Mobile, Telefonica, and some others as partners. And AWS announced the stepped up partnership, specifically with T-Mobile, to bring AWS services to T-Mobile's network portfolio. Snowflake, back to Snowflake, announced its telecom data cloud. Remember we showed the data earlier, it's Snowflake not as strong in the telco sector, but they're continuing to move toward this go-to market alignment within key industries, realigning their go-to market by vertical. It also announced that AT&T, and a number of other partners, are collaborating to break down data silos specifically in telco. Look, essentially, this is Snowflake taking its core value prop to the telco vertical and forming key partnerships that resonate in the space. So think simplification, breaking down silos, data sharing, eventually data monetization. Samsung previewed its future capability to allow smartphones to access satellite services, something Apple has previously done. AMD, Intel, Marvell, Qualcomm, are all in the act, all the semiconductor players. Qualcomm for example, announced along with Telefonica, and Erickson, a 5G millimeter network that will be showcased in Spain at the event this coming week using Qualcomm Snapdragon chipset platform, based on none other than Arm technology. Of course, Arm we said is going to dominate the edge, and is is clearly doing so. It's got the volume advantage over, you know, traditional Intel, you know, X86 architectures. And it's no surprise that Microsoft is touting its open AI relationship. You're going to hear a lot of AI talk at this conference as is AI is now, you know, is the now topic. All right, we could go on and on and on. There's just so much going on at Mobile World Congress or MWC, that we just wanted to give you a glimpse of some of the highlights that we've been watching. Which brings us to the key topics and issues that we'll be exploring at MWC next week. We touched on some of this last week. A big topic of conversation will of course be, you know, 5G. Is it ever going to become real? Is it, is anybody ever going to make money at 5G? There's so much excitement around and anticipation around 5G. It has not lived up to the hype, but that's because the rollout, as we've previous reported, is going to take years. And part of that rollout is going to rely on the disaggregation of the hardened telco stack, as we reported last week and in previous Breaking Analysis episodes. OpenRAN is a big component of that evolution. You know, as our RAN intelligent controllers, RICs, which essentially the brain of OpenRAN, if you will. Now as we build out 5G networks at massive scale and accommodate unprecedented volumes of data and apply compute-hungry AI to all this data, the issue of energy efficiency is going to be front and center. It has to be. Not only is it a, you know, hot political issue, the reality is that improving power efficiency is compulsory or the whole vision of telco's future is going to come crashing down. So chip manufacturers, equipment makers, cloud providers, everybody is going to be doubling down and clicking on this topic. Let's talk about AI. AI as we said, it is the hot topic right now, but it is happening not only in consumer, with things like ChatGPT. And think about the theme of this Breaking Analysis in the enterprise, AI in the enterprise cannot be ChatGPT. It cannot be error prone the way ChatGPT is. It has to be clean, reliable, governed, accurate. It's got to be ethical. It's got to be trusted. Okay, we're going to have Zeus Kerravala on the show next week and definitely want to get his take on private networks and how they're going to impact wifi. You know, will private networks cannibalize wifi? If not, why not? He wrote about this again on SiliconANGLE if you want more details, and we're going to unpack that on theCUBE this week. And finally, as always we'll be following the data flows to understand where and how telcos, cloud players, startups, software companies, disruptors, legacy companies, end customers, how are they going to make money from new data opportunities? 'Cause we often say in theCUBE, don't ever bet against data. All right, that's a wrap for today. Remember theCUBE is going to be on location at MWC 2023 next week. We got a great set. We're in the walkway in between halls four and five, right in Congress Square, stand CS-60. Look for us, we got a full schedule. If you got a great story or you have news, stop by. We're going to try to get you on the program. I'll be there with Lisa Martin, co-hosting, David Nicholson as well, and the entire CUBE crew, so don't forget to come by and see us. I want to thank Alex Myerson, who's on production and manages the podcast, and Ken Schiffman, as well, in our Boston studio. Kristen Martin and Cheryl Knight help get the word out on social media and in our newsletters. And Rob Hof is our editor-in-chief over at SiliconANGLE.com. He does some great editing. Thank you. All right, remember all these episodes they are available as podcasts wherever you listen. All you got to do is search Breaking Analysis podcasts. I publish each week on Wikibon.com and SiliconANGLE.com. All the video content is available on demand at theCUBE.net, or you can email me directly if you want to get in touch David.Vellante@SiliconANGLE.com or DM me @DVellante, or comment on our LinkedIn posts. And please do check out ETR.ai for the best survey data in the enterprise tech business. This is Dave Vellante for theCUBE Insights, powered by ETR. Thanks for watching. We'll see you next week at Mobile World Congress '23, MWC '23, or next time on Breaking Analysis. (bright music)

Published Date : Feb 25 2023

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Breaking Analysis: Enterprise Technology Predictions 2023


 

(upbeat music beginning) >> From the Cube Studios in Palo Alto and Boston, bringing you data-driven insights from the Cube and ETR, this is "Breaking Analysis" with Dave Vellante. >> Making predictions about the future of enterprise tech is more challenging if you strive to lay down forecasts that are measurable. In other words, if you make a prediction, you should be able to look back a year later and say, with some degree of certainty, whether the prediction came true or not, with evidence to back that up. Hello and welcome to this week's Wikibon Cube Insights, powered by ETR. In this breaking analysis, we aim to do just that, with predictions about the macro IT spending environment, cost optimization, security, lots to talk about there, generative AI, cloud, and of course supercloud, blockchain adoption, data platforms, including commentary on Databricks, snowflake, and other key players, automation, events, and we may even have some bonus predictions around quantum computing, and perhaps some other areas. To make all this happen, we welcome back, for the third year in a row, my colleague and friend Eric Bradley from ETR. Eric, thanks for all you do for the community, and thanks for being part of this program. Again. >> I wouldn't miss it for the world. I always enjoy this one. Dave, good to see you. >> Yeah, so let me bring up this next slide and show you, actually come back to me if you would. I got to show the audience this. These are the inbounds that we got from PR firms starting in October around predictions. They know we do prediction posts. And so they'll send literally thousands and thousands of predictions from hundreds of experts in the industry, technologists, consultants, et cetera. And if you bring up the slide I can show you sort of the pattern that developed here. 40% of these thousands of predictions were from cyber. You had AI and data. If you combine those, it's still not close to cyber. Cost optimization was a big thing. Of course, cloud, some on DevOps, and software. Digital... Digital transformation got, you know, some lip service and SaaS. And then there was other, it's kind of around 2%. So quite remarkable, when you think about the focus on cyber, Eric. >> Yeah, there's two reasons why I think it makes sense, though. One, the cybersecurity companies have a lot of cash, so therefore the PR firms might be working a little bit harder for them than some of their other clients. (laughs) And then secondly, as you know, for multiple years now, when we do our macro survey, we ask, "What's your number one spending priority?" And again, it's security. It just isn't going anywhere. It just stays at the top. So I'm actually not that surprised by that little pie chart there, but I was shocked that SaaS was only 5%. You know, going back 10 years ago, that would've been the only thing anyone was talking about. >> Yeah. So true. All right, let's get into it. First prediction, we always start with kind of tech spending. Number one is tech spending increases between four and 5%. ETR has currently got it at 4.6% coming into 2023. This has been a consistently downward trend all year. We started, you know, much, much higher as we've been reporting. Bottom line is the fed is still in control. They're going to ease up on tightening, is the expectation, they're going to shoot for a soft landing. But you know, my feeling is this slingshot economy is going to continue, and it's going to continue to confound, whether it's supply chains or spending. The, the interesting thing about the ETR data, Eric, and I want you to comment on this, the largest companies are the most aggressive to cut. They're laying off, smaller firms are spending faster. They're actually growing at a much larger, faster rate as are companies in EMEA. And that's a surprise. That's outpacing the US and APAC. Chime in on this, Eric. >> Yeah, I was surprised on all of that. First on the higher level spending, we are definitely seeing it coming down, but the interesting thing here is headlines are making it worse. The huge research shop recently said 0% growth. We're coming in at 4.6%. And just so everyone knows, this is not us guessing, we asked 1,525 IT decision-makers what their budget growth will be, and they came in at 4.6%. Now there's a huge disparity, as you mentioned. The Fortune 500, global 2000, barely at 2% growth, but small, it's at 7%. So we're at a situation right now where the smaller companies are still playing a little bit of catch up on digital transformation, and they're spending money. The largest companies that have the most to lose from a recession are being more trepidatious, obviously. So they're playing a "Wait and see." And I hope we don't talk ourselves into a recession. Certainly the headlines and some of their research shops are helping it along. But another interesting comment here is, you know, energy and utilities used to be called an orphan and widow stock group, right? They are spending more than anyone, more than financials insurance, more than retail consumer. So right now it's being driven by mid, small, and energy and utilities. They're all spending like gangbusters, like nothing's happening. And it's the rest of everyone else that's being very cautious. >> Yeah, so very unpredictable right now. All right, let's go to number two. Cost optimization remains a major theme in 2023. We've been reporting on this. You've, we've shown a chart here. What's the primary method that your organization plans to use? You asked this question of those individuals that cited that they were going to reduce their spend and- >> Mhm. >> consolidating redundant vendors, you know, still leads the way, you know, far behind, cloud optimization is second, but it, but cloud continues to outpace legacy on-prem spending, no doubt. Somebody, it was, the guy's name was Alexander Feiglstorfer from Storyblok, sent in a prediction, said "All in one becomes extinct." Now, generally I would say I disagree with that because, you know, as we know over the years, suites tend to win out over, you know, individual, you know, point products. But I think what's going to happen is all in one is going to remain the norm for these larger companies that are cutting back. They want to consolidate redundant vendors, and the smaller companies are going to stick with that best of breed and be more aggressive and try to compete more effectively. What's your take on that? >> Yeah, I'm seeing much more consolidation in vendors, but also consolidation in functionality. We're seeing people building out new functionality, whether it's, we're going to talk about this later, so I don't want to steal too much of our thunder right now, but data and security also, we're seeing a functionality creep. So I think there's further consolidation happening here. I think niche solutions are going to be less likely, and platform solutions are going to be more likely in a spending environment where you want to reduce your vendors. You want to have one bill to pay, not 10. Another thing on this slide, real quick if I can before I move on, is we had a bunch of people write in and some of the answer options that aren't on this graph but did get cited a lot, unfortunately, is the obvious reduction in staff, hiring freezes, and delaying hardware, were three of the top write-ins. And another one was offshore outsourcing. So in addition to what we're seeing here, there were a lot of write-in options, and I just thought it would be important to state that, but essentially the cost optimization is by and far the highest one, and it's growing. So it's actually increased in our citations over the last year. >> And yeah, specifically consolidating redundant vendors. And so I actually thank you for bringing that other up, 'cause I had asked you, Eric, is there any evidence that repatriation is going on and we don't see it in the numbers, we don't see it even in the other, there was, I think very little or no mention of cloud repatriation, even though it might be happening in this in a smattering. >> Not a single mention, not one single mention. I went through it for you. Yep. Not one write-in. >> All right, let's move on. Number three, security leads M&A in 2023. Now you might say, "Oh, well that's a layup," but let me set this up Eric, because I didn't really do a great job with the slide. I hid the, what you've done, because you basically took, this is from the emerging technology survey with 1,181 responses from November. And what we did is we took Palo Alto and looked at the overlap in Palo Alto Networks accounts with these vendors that were showing on this chart. And Eric, I'm going to ask you to explain why we put a circle around OneTrust, but let me just set it up, and then have you comment on the slide and take, give us more detail. We're seeing private company valuations are off, you know, 10 to 40%. We saw a sneak, do a down round, but pretty good actually only down 12%. We've seen much higher down rounds. Palo Alto Networks we think is going to get busy. Again, they're an inquisitive company, they've been sort of quiet lately, and we think CrowdStrike, Cisco, Microsoft, Zscaler, we're predicting all of those will make some acquisitions and we're thinking that the targets are somewhere in this mess of security taxonomy. Other thing we're predicting AI meets cyber big time in 2023, we're going to probably going to see some acquisitions of those companies that are leaning into AI. We've seen some of that with Palo Alto. And then, you know, your comment to me, Eric, was "The RSA conference is going to be insane, hopping mad, "crazy this April," (Eric laughing) but give us your take on this data, and why the red circle around OneTrust? Take us back to that slide if you would, Alex. >> Sure. There's a few things here. First, let me explain what we're looking at. So because we separate the public companies and the private companies into two separate surveys, this allows us the ability to cross-reference that data. So what we're doing here is in our public survey, the tesis, everyone who cited some spending with Palo Alto, meaning they're a Palo Alto customer, we then cross-reference that with the private tech companies. Who also are they spending with? So what you're seeing here is an overlap. These companies that we have circled are doing the best in Palo Alto's accounts. Now, Palo Alto went and bought Twistlock a few years ago, which this data slide predicted, to be quite honest. And so I don't know if they necessarily are going to go after Snyk. Snyk, sorry. They already have something in that space. What they do need, however, is more on the authentication space. So I'm looking at OneTrust, with a 45% overlap in their overall net sentiment. That is a company that's already existing in their accounts and could be very synergistic to them. BeyondTrust as well, authentication identity. This is something that Palo needs to do to move more down that zero trust path. Now why did I pick Palo first? Because usually they're very inquisitive. They've been a little quiet lately. Secondly, if you look at the backdrop in the markets, the IPO freeze isn't going to last forever. Sooner or later, the IPO markets are going to open up, and some of these private companies are going to tap into public equity. In the meantime, however, cash funding on the private side is drying up. If they need another round, they're not going to get it, and they're certainly not going to get it at the valuations they were getting. So we're seeing valuations maybe come down where they're a touch more attractive, and Palo knows this isn't going to last forever. Cisco knows that, CrowdStrike, Zscaler, all these companies that are trying to make a push to become that vendor that you're consolidating in, around, they have a chance now, they have a window where they need to go make some acquisitions. And that's why I believe leading up to RSA, we're going to see some movement. I think it's going to pretty, a really exciting time in security right now. >> Awesome. Thank you. Great explanation. All right, let's go on the next one. Number four is, it relates to security. Let's stay there. Zero trust moves from hype to reality in 2023. Now again, you might say, "Oh yeah, that's a layup." A lot of these inbounds that we got are very, you know, kind of self-serving, but we always try to put some meat in the bone. So first thing we do is we pull out some commentary from, Eric, your roundtable, your insights roundtable. And we have a CISO from a global hospitality firm says, "For me that's the highest priority." He's talking about zero trust because it's the best ROI, it's the most forward-looking, and it enables a lot of the business transformation activities that we want to do. CISOs tell me that they actually can drive forward transformation projects that have zero trust, and because they can accelerate them, because they don't have to go through the hurdle of, you know, getting, making sure that it's secure. Second comment, zero trust closes that last mile where once you're authenticated, they open up the resource to you in a zero trust way. That's a CISO of a, and a managing director of a cyber risk services enterprise. Your thoughts on this? >> I can be here all day, so I'm going to try to be quick on this one. This is not a fluff piece on this one. There's a couple of other reasons this is happening. One, the board finally gets it. Zero trust at first was just a marketing hype term. Now the board understands it, and that's why CISOs are able to push through it. And what they finally did was redefine what it means. Zero trust simply means moving away from hardware security, moving towards software-defined security, with authentication as its base. The board finally gets that, and now they understand that this is necessary and it's being moved forward. The other reason it's happening now is hybrid work is here to stay. We weren't really sure at first, large companies were still trying to push people back to the office, and it's going to happen. The pendulum will swing back, but hybrid work's not going anywhere. By basically on our own data, we're seeing that 69% of companies expect remote and hybrid to be permanent, with only 30% permanent in office. Zero trust works for a hybrid environment. So all of that is the reason why this is happening right now. And going back to our previous prediction, this is why we're picking Palo, this is why we're picking Zscaler to make these acquisitions. Palo Alto needs to be better on the authentication side, and so does Zscaler. They're both fantastic on zero trust network access, but they need the authentication software defined aspect, and that's why we think this is going to happen. One last thing, in that CISO round table, I also had somebody say, "Listen, Zscaler is incredible. "They're doing incredibly well pervading the enterprise, "but their pricing's getting a little high," and they actually think Palo Alto is well-suited to start taking some of that share, if Palo can make one move. >> Yeah, Palo Alto's consolidation story is very strong. Here's my question and challenge. Do you and me, so I'm always hardcore about, okay, you've got to have evidence. I want to look back at these things a year from now and say, "Did we get it right? Yes or no?" If we got it wrong, we'll tell you we got it wrong. So how are we going to measure this? I'd say a couple things, and you can chime in. One is just the number of vendors talking about it. That's, but the marketing always leads the reality. So the second part of that is we got to get evidence from the buying community. Can you help us with that? >> (laughs) Luckily, that's what I do. I have a data company that asks thousands of IT decision-makers what they're adopting and what they're increasing spend on, as well as what they're decreasing spend on and what they're replacing. So I have snapshots in time over the last 11 years where I can go ahead and compare and contrast whether this adoption is happening or not. So come back to me in 12 months and I'll let you know. >> Now, you know, I will. Okay, let's bring up the next one. Number five, generative AI hits where the Metaverse missed. Of course everybody's talking about ChatGPT, we just wrote last week in a breaking analysis with John Furrier and Sarjeet Joha our take on that. We think 2023 does mark a pivot point as natural language processing really infiltrates enterprise tech just as Amazon turned the data center into an API. We think going forward, you're going to be interacting with technology through natural language, through English commands or other, you know, foreign language commands, and investors are lining up, all the VCs are getting excited about creating something competitive to ChatGPT, according to (indistinct) a hundred million dollars gets you a seat at the table, gets you into the game. (laughing) That's before you have to start doing promotion. But he thinks that's what it takes to actually create a clone or something equivalent. We've seen stuff from, you know, the head of Facebook's, you know, AI saying, "Oh, it's really not that sophisticated, ChatGPT, "it's kind of like IBM Watson, it's great engineering, "but you know, we've got more advanced technology." We know Google's working on some really interesting stuff. But here's the thing. ETR just launched this survey for the February survey. It's in the field now. We circle open AI in this category. They weren't even in the survey, Eric, last quarter. So 52% of the ETR survey respondents indicated a positive sentiment toward open AI. I added up all the sort of different bars, we could double click on that. And then I got this inbound from Scott Stevenson of Deep Graham. He said "AI is recession-proof." I don't know if that's the case, but it's a good quote. So bring this back up and take us through this. Explain this chart for us, if you would. >> First of all, I like Scott's quote better than the Facebook one. I think that's some sour grapes. Meta just spent an insane amount of money on the Metaverse and that's a dud. Microsoft just spent money on open AI and it is hot, undoubtedly hot. We've only been in the field with our current ETS survey for a week. So my caveat is it's preliminary data, but I don't care if it's preliminary data. (laughing) We're getting a sneak peek here at what is the number one net sentiment and mindshare leader in the entire machine-learning AI sector within a week. It's beating Data- >> 600. 600 in. >> It's beating Databricks. And we all know Databricks is a huge established enterprise company, not only in machine-learning AI, but it's in the top 10 in the entire survey. We have over 400 vendors in this survey. It's number eight overall, already. In a week. This is not hype. This is real. And I could go on the NLP stuff for a while. Not only here are we seeing it in open AI and machine-learning and AI, but we're seeing NLP in security. It's huge in email security. It's completely transforming that area. It's one of the reasons I thought Palo might take Abnormal out. They're doing such a great job with NLP in this email side, and also in the data prep tools. NLP is going to take out data prep tools. If we have time, I'll discuss that later. But yeah, this is, to me this is a no-brainer, and we're already seeing it in the data. >> Yeah, John Furrier called, you know, the ChatGPT introduction. He said it reminded him of the Netscape moment, when we all first saw Netscape Navigator and went, "Wow, it really could be transformative." All right, number six, the cloud expands to supercloud as edge computing accelerates and CloudFlare is a big winner in 2023. We've reported obviously on cloud, multi-cloud, supercloud and CloudFlare, basically saying what multi-cloud should have been. We pulled this quote from Atif Kahn, who is the founder and CTO of Alkira, thanks, one of the inbounds, thank you. "In 2023, highly distributed IT environments "will become more the norm "as organizations increasingly deploy hybrid cloud, "multi-cloud and edge settings..." Eric, from one of your round tables, "If my sources from edge computing are coming "from the cloud, that means I have my workloads "running in the cloud. "There is no one better than CloudFlare," That's a senior director of IT architecture at a huge financial firm. And then your analysis shows CloudFlare really growing in pervasion, that sort of market presence in the dataset, dramatically, to near 20%, leading, I think you had told me that they're even ahead of Google Cloud in terms of momentum right now. >> That was probably the biggest shock to me in our January 2023 tesis, which covers the public companies in the cloud computing sector. CloudFlare has now overtaken GCP in overall spending, and I was shocked by that. It's already extremely pervasive in networking, of course, for the edge networking side, and also in security. This is the number one leader in SaaSi, web access firewall, DDoS, bot protection, by your definition of supercloud, which we just did a couple of weeks ago, and I really enjoyed that by the way Dave, I think CloudFlare is the one that fits your definition best, because it's bringing all of these aspects together, and most importantly, it's cloud agnostic. It does not need to rely on Azure or AWS to do this. It has its own cloud. So I just think it's, when we look at your definition of supercloud, CloudFlare is the poster child. >> You know, what's interesting about that too, is a lot of people are poo-pooing CloudFlare, "Ah, it's, you know, really kind of not that sophisticated." "You don't have as many tools," but to your point, you're can have those tools in the cloud, Cloudflare's doing serverless on steroids, trying to keep things really simple, doing a phenomenal job at, you know, various locations around the world. And they're definitely one to watch. Somebody put them on my radar (laughing) a while ago and said, "Dave, you got to do a breaking analysis on CloudFlare." And so I want to thank that person. I can't really name them, 'cause they work inside of a giant hyperscaler. But- (Eric laughing) (Dave chuckling) >> Real quickly, if I can from a competitive perspective too, who else is there? They've already taken share from Akamai, and Fastly is their really only other direct comp, and they're not there. And these guys are in poll position and they're the only game in town right now. I just, I don't see it slowing down. >> I thought one of your comments from your roundtable I was reading, one of the folks said, you know, CloudFlare, if my workloads are in the cloud, they are, you know, dominant, they said not as strong with on-prem. And so Akamai is doing better there. I'm like, "Okay, where would you want to be?" (laughing) >> Yeah, which one of those two would you rather be? >> Right? Anyway, all right, let's move on. Number seven, blockchain continues to look for a home in the enterprise, but devs will slowly begin to adopt in 2023. You know, blockchains have got a lot of buzz, obviously crypto is, you know, the killer app for blockchain. Senior IT architect in financial services from your, one of your insight roundtables said quote, "For enterprises to adopt a new technology, "there have to be proven turnkey solutions. "My experience in talking with my peers are, "blockchain is still an open-source component "where you have to build around it." Now I want to thank Ravi Mayuram, who's the CTO of Couchbase sent in, you know, one of the predictions, he said, "DevOps will adopt blockchain, specifically Ethereum." And he referenced actually in his email to me, Solidity, which is the programming language for Ethereum, "will be in every DevOps pro's playbook, "mirroring the boom in machine-learning. "Newer programming languages like Solidity "will enter the toolkits of devs." His point there, you know, Solidity for those of you don't know, you know, Bitcoin is not programmable. Solidity, you know, came out and that was their whole shtick, and they've been improving that, and so forth. But it, Eric, it's true, it really hasn't found its home despite, you know, the potential for smart contracts. IBM's pushing it, VMware has had announcements, and others, really hasn't found its way in the enterprise yet. >> Yeah, and I got to be honest, I don't think it's going to, either. So when we did our top trends series, this was basically chosen as an anti-prediction, I would guess, that it just continues to not gain hold. And the reason why was that first comment, right? It's very much a niche solution that requires a ton of custom work around it. You can't just plug and play it. And at the end of the day, let's be very real what this technology is, it's a database ledger, and we already have database ledgers in the enterprise. So why is this a priority to move to a different database ledger? It's going to be very niche cases. I like the CTO comment from Couchbase about it being adopted by DevOps. I agree with that, but it has to be a DevOps in a very specific use case, and a very sophisticated use case in financial services, most likely. And that's not across the entire enterprise. So I just think it's still going to struggle to get its foothold for a little bit longer, if ever. >> Great, thanks. Okay, let's move on. Number eight, AWS Databricks, Google Snowflake lead the data charge with Microsoft. Keeping it simple. So let's unpack this a little bit. This is the shared accounts peer position for, I pulled data platforms in for analytics, machine-learning and AI and database. So I could grab all these accounts or these vendors and see how they compare in those three sectors. Analytics, machine-learning and database. Snowflake and Databricks, you know, they're on a crash course, as you and I have talked about. They're battling to be the single source of truth in analytics. They're, there's going to be a big focus. They're already started. It's going to be accelerated in 2023 on open formats. Iceberg, Python, you know, they're all the rage. We heard about Iceberg at Snowflake Summit, last summer or last June. Not a lot of people had heard of it, but of course the Databricks crowd, who knows it well. A lot of other open source tooling. There's a company called DBT Labs, which you're going to talk about in a minute. George Gilbert put them on our radar. We just had Tristan Handy, the CEO of DBT labs, on at supercloud last week. They are a new disruptor in data that's, they're essentially making, they're API-ifying, if you will, KPIs inside the data warehouse and dramatically simplifying that whole data pipeline. So really, you know, the ETL guys should be shaking in their boots with them. Coming back to the slide. Google really remains focused on BigQuery adoption. Customers have complained to me that they would like to use Snowflake with Google's AI tools, but they're being forced to go to BigQuery. I got to ask Google about that. AWS continues to stitch together its bespoke data stores, that's gone down that "Right tool for the right job" path. David Foyer two years ago said, "AWS absolutely is going to have to solve that problem." We saw them start to do it in, at Reinvent, bringing together NoETL between Aurora and Redshift, and really trying to simplify those worlds. There's going to be more of that. And then Microsoft, they're just making it cheap and easy to use their stuff, you know, despite some of the complaints that we hear in the community, you know, about things like Cosmos, but Eric, your take? >> Yeah, my concern here is that Snowflake and Databricks are fighting each other, and it's allowing AWS and Microsoft to kind of catch up against them, and I don't know if that's the right move for either of those two companies individually, Azure and AWS are building out functionality. Are they as good? No they're not. The other thing to remember too is that AWS and Azure get paid anyway, because both Databricks and Snowflake run on top of 'em. So (laughing) they're basically collecting their toll, while these two fight it out with each other, and they build out functionality. I think they need to stop focusing on each other, a little bit, and think about the overall strategy. Now for Databricks, we know they came out first as a machine-learning AI tool. They were known better for that spot, and now they're really trying to play catch-up on that data storage compute spot, and inversely for Snowflake, they were killing it with the compute separation from storage, and now they're trying to get into the MLAI spot. I actually wouldn't be surprised to see them make some sort of acquisition. Frank Slootman has been a little bit quiet, in my opinion there. The other thing to mention is your comment about DBT Labs. If we look at our emerging technology survey, last survey when this came out, DBT labs, number one leader in that data integration space, I'm going to just pull it up real quickly. It looks like they had a 33% overall net sentiment to lead data analytics integration. So they are clearly growing, it's fourth straight survey consecutively that they've grown. The other name we're seeing there a little bit is Cribl, but DBT labs is by far the number one player in this space. >> All right. Okay, cool. Moving on, let's go to number nine. With Automation mixer resurgence in 2023, we're showing again data. The x axis is overlap or presence in the dataset, and the vertical axis is shared net score. Net score is a measure of spending momentum. As always, you've seen UI path and Microsoft Power Automate up until the right, that red line, that 40% line is generally considered elevated. UI path is really separating, creating some distance from Automation Anywhere, they, you know, previous quarters they were much closer. Microsoft Power Automate came on the scene in a big way, they loom large with this "Good enough" approach. I will say this, I, somebody sent me a results of a (indistinct) survey, which showed UiPath actually had more mentions than Power Automate, which was surprising, but I think that's not been the case in the ETR data set. We're definitely seeing a shift from back office to front soft office kind of workloads. Having said that, software testing is emerging as a mainstream use case, we're seeing ML and AI become embedded in end-to-end automations, and low-code is serving the line of business. And so this, we think, is going to increasingly have appeal to organizations in the coming year, who want to automate as much as possible and not necessarily, we've seen a lot of layoffs in tech, and people... You're going to have to fill the gaps with automation. That's a trend that's going to continue. >> Yep, agreed. At first that comment about Microsoft Power Automate having less citations than UiPath, that's shocking to me. I'm looking at my chart right here where Microsoft Power Automate was cited by over 60% of our entire survey takers, and UiPath at around 38%. Now don't get me wrong, 38% pervasion's fantastic, but you know you're not going to beat an entrenched Microsoft. So I don't really know where that comment came from. So UiPath, looking at it alone, it's doing incredibly well. It had a huge rebound in its net score this last survey. It had dropped going through the back half of 2022, but we saw a big spike in the last one. So it's got a net score of over 55%. A lot of people citing adoption and increasing. So that's really what you want to see for a name like this. The problem is that just Microsoft is doing its playbook. At the end of the day, I'm going to do a POC, why am I going to pay more for UiPath, or even take on another separate bill, when we know everyone's consolidating vendors, if my license already includes Microsoft Power Automate? It might not be perfect, it might not be as good, but what I'm hearing all the time is it's good enough, and I really don't want another invoice. >> Right. So how does UiPath, you know, and Automation Anywhere, how do they compete with that? Well, the way they compete with it is they got to have a better product. They got a product that's 10 times better. You know, they- >> Right. >> they're not going to compete based on where the lowest cost, Microsoft's got that locked up, or where the easiest to, you know, Microsoft basically give it away for free, and that's their playbook. So that's, you know, up to UiPath. UiPath brought on Rob Ensslin, I've interviewed him. Very, very capable individual, is now Co-CEO. So he's kind of bringing that adult supervision in, and really tightening up the go to market. So, you know, we know this company has been a rocket ship, and so getting some control on that and really getting focused like a laser, you know, could be good things ahead there for that company. Okay. >> One of the problems, if I could real quick Dave, is what the use cases are. When we first came out with RPA, everyone was super excited about like, "No, UiPath is going to be great for super powerful "projects, use cases." That's not what RPA is being used for. As you mentioned, it's being used for mundane tasks, so it's not automating complex things, which I think UiPath was built for. So if you were going to get UiPath, and choose that over Microsoft, it's going to be 'cause you're doing it for more powerful use case, where it is better. But the problem is that's not where the enterprise is using it. The enterprise are using this for base rote tasks, and simply, Microsoft Power Automate can do that. >> Yeah, it's interesting. I've had people on theCube that are both Microsoft Power Automate customers and UiPath customers, and I've asked them, "Well you know, "how do you differentiate between the two?" And they've said to me, "Look, our users and personal productivity users, "they like Power Automate, "they can use it themselves, and you know, "it doesn't take a lot of, you know, support on our end." The flip side is you could do that with UiPath, but like you said, there's more of a focus now on end-to-end enterprise automation and building out those capabilities. So it's increasingly a value play, and that's going to be obviously the challenge going forward. Okay, my last one, and then I think you've got some bonus ones. Number 10, hybrid events are the new category. Look it, if I can get a thousand inbounds that are largely self-serving, I can do my own here, 'cause we're in the events business. (Eric chuckling) Here's the prediction though, and this is a trend we're seeing, the number of physical events is going to dramatically increase. That might surprise people, but most of the big giant events are going to get smaller. The exception is AWS with Reinvent, I think Snowflake's going to continue to grow. So there are examples of physical events that are growing, but generally, most of the big ones are getting smaller, and there's going to be many more smaller intimate regional events and road shows. These micro-events, they're going to be stitched together. Digital is becoming a first class citizen, so people really got to get their digital acts together, and brands are prioritizing earned media, and they're beginning to build their own news networks, going direct to their customers. And so that's a trend we see, and I, you know, we're right in the middle of it, Eric, so you know we're going to, you mentioned RSA, I think that's perhaps going to be one of those crazy ones that continues to grow. It's shrunk, and then it, you know, 'cause last year- >> Yeah, it did shrink. >> right, it was the last one before the pandemic, and then they sort of made another run at it last year. It was smaller but it was very vibrant, and I think this year's going to be huge. Global World Congress is another one, we're going to be there end of Feb. That's obviously a big big show, but in general, the brands and the technology vendors, even Oracle is going to scale down. I don't know about Salesforce. We'll see. You had a couple of bonus predictions. Quantum and maybe some others? Bring us home. >> Yeah, sure. I got a few more. I think we touched upon one, but I definitely think the data prep tools are facing extinction, unfortunately, you know, the Talons Informatica is some of those names. The problem there is that the BI tools are kind of including data prep into it already. You know, an example of that is Tableau Prep Builder, and then in addition, Advanced NLP is being worked in as well. ThoughtSpot, Intelius, both often say that as their selling point, Tableau has Ask Data, Click has Insight Bot, so you don't have to really be intelligent on data prep anymore. A regular business user can just self-query, using either the search bar, or even just speaking into what it needs, and these tools are kind of doing the data prep for it. I don't think that's a, you know, an out in left field type of prediction, but it's the time is nigh. The other one I would also state is that I think knowledge graphs are going to break through this year. Neo4j in our survey is growing in pervasion in Mindshare. So more and more people are citing it, AWS Neptune's getting its act together, and we're seeing that spending intentions are growing there. Tiger Graph is also growing in our survey sample. I just think that the time is now for knowledge graphs to break through, and if I had to do one more, I'd say real-time streaming analytics moves from the very, very rich big enterprises to downstream, to more people are actually going to be moving towards real-time streaming, again, because the data prep tools and the data pipelines have gotten easier to use, and I think the ROI on real-time streaming is obviously there. So those are three that didn't make the cut, but I thought deserved an honorable mention. >> Yeah, I'm glad you did. Several weeks ago, we did an analyst prediction roundtable, if you will, a cube session power panel with a number of data analysts and that, you know, streaming, real-time streaming was top of mind. So glad you brought that up. Eric, as always, thank you very much. I appreciate the time you put in beforehand. I know it's been crazy, because you guys are wrapping up, you know, the last quarter survey in- >> Been a nuts three weeks for us. (laughing) >> job. I love the fact that you're doing, you know, the ETS survey now, I think it's quarterly now, right? Is that right? >> Yep. >> Yep. So that's phenomenal. >> Four times a year. I'll be happy to jump on with you when we get that done. I know you were really impressed with that last time. >> It's unbelievable. This is so much data at ETR. Okay. Hey, that's a wrap. Thanks again. >> Take care Dave. Good seeing you. >> All right, many thanks to our team here, Alex Myerson as production, he manages the podcast force. Ken Schiffman as well is a critical component of our East Coast studio. Kristen Martin and Cheryl Knight help get the word out on social media and in our newsletters. And Rob Hoof is our editor-in-chief. He's at siliconangle.com. He's just a great editing for us. Thank you all. Remember all these episodes that are available as podcasts, wherever you listen, podcast is doing great. Just search "Breaking analysis podcast." Really appreciate you guys listening. I publish each week on wikibon.com and siliconangle.com, or you can email me directly if you want to get in touch, david.vellante@siliconangle.com. That's how I got all these. I really appreciate it. I went through every single one with a yellow highlighter. It took some time, (laughing) but I appreciate it. You could DM me at dvellante, or comment on our LinkedIn post and please check out etr.ai. Its data is amazing. Best survey data in the enterprise tech business. This is Dave Vellante for theCube Insights, powered by ETR. Thanks for watching, and we'll see you next time on "Breaking Analysis." (upbeat music beginning) (upbeat music ending)

Published Date : Jan 29 2023

SUMMARY :

insights from the Cube and ETR, do for the community, Dave, good to see you. actually come back to me if you would. It just stays at the top. the most aggressive to cut. that have the most to lose What's the primary method still leads the way, you know, So in addition to what we're seeing here, And so I actually thank you I went through it for you. I'm going to ask you to explain and they're certainly not going to get it to you in a zero trust way. So all of that is the One is just the number of So come back to me in 12 So 52% of the ETR survey amount of money on the Metaverse and also in the data prep tools. the cloud expands to the biggest shock to me "Ah, it's, you know, really and Fastly is their really the folks said, you know, for a home in the enterprise, Yeah, and I got to be honest, in the community, you know, and I don't know if that's the right move and the vertical axis is shared net score. So that's really what you want Well, the way they compete So that's, you know, One of the problems, if and that's going to be obviously even Oracle is going to scale down. and the data pipelines and that, you know, Been a nuts three I love the fact I know you were really is so much data at ETR. and we'll see you next time

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Breaking Analysis: Grading our 2022 Enterprise Technology Predictions


 

>>From the Cube Studios in Palo Alto in Boston, bringing you data-driven insights from the cube and E T R. This is breaking analysis with Dave Valante. >>Making technology predictions in 2022 was tricky business, especially if you were projecting the performance of markets or identifying I P O prospects and making binary forecast on data AI and the macro spending climate and other related topics in enterprise tech 2022, of course was characterized by a seesaw economy where central banks were restructuring their balance sheets. The war on Ukraine fueled inflation supply chains were a mess. And the unintended consequences of of forced march to digital and the acceleration still being sorted out. Hello and welcome to this week's weekly on Cube Insights powered by E T R. In this breaking analysis, we continue our annual tradition of transparently grading last year's enterprise tech predictions. And you may or may not agree with our self grading system, but look, we're gonna give you the data and you can draw your own conclusions and tell you what, tell us what you think. >>All right, let's get right to it. So our first prediction was tech spending increases by 8% in 2022. And as we exited 2021 CIOs, they were optimistic about their digital transformation plans. You know, they rushed to make changes to their business and were eager to sharpen their focus and continue to iterate on their digital business models and plug the holes that they, the, in the learnings that they had. And so we predicted that 8% rise in enterprise tech spending, which looked pretty good until Ukraine and the Fed decided that, you know, had to rush and make up for lost time. We kind of nailed the momentum in the energy sector, but we can't give ourselves too much credit for that layup. And as of October, Gartner had it spending growing at just over 5%. I think it was 5.1%. So we're gonna take a C plus on this one and, and move on. >>Our next prediction was basically kind of a slow ground ball. The second base, if I have to be honest, but we felt it was important to highlight that security would remain front and center as the number one priority for organizations in 2022. As is our tradition, you know, we try to up the degree of difficulty by specifically identifying companies that are gonna benefit from these trends. So we highlighted some possible I P O candidates, which of course didn't pan out. S NQ was on our radar. The company had just had to do another raise and they recently took a valuation hit and it was a down round. They raised 196 million. So good chunk of cash, but, but not the i p O that we had predicted Aqua Securities focus on containers and cloud native. That was a trendy call and we thought maybe an M SS P or multiple managed security service providers like Arctic Wolf would I p o, but no way that was happening in the crummy market. >>Nonetheless, we think these types of companies, they're still faring well as the talent shortage in security remains really acute, particularly in the sort of mid-size and small businesses that often don't have a sock Lacework laid off 20% of its workforce in 2022. And CO C e o Dave Hatfield left the company. So that I p o didn't, didn't happen. It was probably too early for Lacework. Anyway, meanwhile you got Netscope, which we've cited as strong in the E T R data as particularly in the emerging technology survey. And then, you know, I lumia holding its own, you know, we never liked that 7 billion price tag that Okta paid for auth zero, but we loved the TAM expansion strategy to target developers beyond sort of Okta's enterprise strength. But we gotta take some points off of the failure thus far of, of Okta to really nail the integration and the go to market model with azero and build, you know, bring that into the, the, the core Okta. >>So the focus on endpoint security that was a winner in 2022 is CrowdStrike led that charge with others holding their own, not the least of which was Palo Alto Networks as it continued to expand beyond its core network security and firewall business, you know, through acquisition. So overall we're gonna give ourselves an A minus for this relatively easy call, but again, we had some specifics associated with it to make it a little tougher. And of course we're watching ve very closely this this coming year in 2023. The vendor consolidation trend. You know, according to a recent Palo Alto network survey with 1300 SecOps pros on average organizations have more than 30 tools to manage security tools. So this is a logical way to optimize cost consolidating vendors and consolidating redundant vendors. The E T R data shows that's clearly a trend that's on the upswing. >>Now moving on, a big theme of 2020 and 2021 of course was remote work and hybrid work and new ways to work and return to work. So we predicted in 2022 that hybrid work models would become the dominant protocol, which clearly is the case. We predicted that about 33% of the workforce would come back to the office in 2022 in September. The E T R data showed that figure was at 29%, but organizations expected that 32% would be in the office, you know, pretty much full-time by year end. That hasn't quite happened, but we were pretty close with the projection, so we're gonna take an A minus on this one. Now, supply chain disruption was another big theme that we felt would carry through 2022. And sure that sounds like another easy one, but as is our tradition, again we try to put some binary metrics around our predictions to put some meat in the bone, so to speak, and and allow us than you to say, okay, did it come true or not? >>So we had some data that we presented last year and supply chain issues impacting hardware spend. We said at the time, you can see this on the left hand side of this chart, the PC laptop demand would remain above pre covid levels, which would reverse a decade of year on year declines, which I think started in around 2011, 2012. Now, while demand is down this year pretty substantially relative to 2021, I D C has worldwide unit shipments for PCs at just over 300 million for 22. If you go back to 2019 and you're looking at around let's say 260 million units shipped globally, you know, roughly, so, you know, pretty good call there. Definitely much higher than pre covid levels. But so what you might be asking why the B, well, we projected that 30% of customers would replace security appliances with cloud-based services and that more than a third would replace their internal data center server and storage hardware with cloud services like 30 and 40% respectively. >>And we don't have explicit survey data on exactly these metrics, but anecdotally we see this happening in earnest. And we do have some data that we're showing here on cloud adoption from ET R'S October survey where the midpoint of workloads running in the cloud is around 34% and forecast, as you can see, to grow steadily over the next three years. So this, well look, this is not, we understand it's not a one-to-one correlation with our prediction, but it's a pretty good bet that we were right, but we gotta take some points off, we think for the lack of unequivocal proof. Cause again, we always strive to make our predictions in ways that can be measured as accurate or not. Is it binary? Did it happen, did it not? Kind of like an O K R and you know, we strive to provide data as proof and in this case it's a bit fuzzy. >>We have to admit that although we're pretty comfortable that the prediction was accurate. And look, when you make an hard forecast, sometimes you gotta pay the price. All right, next, we said in 2022 that the big four cloud players would generate 167 billion in IS and PaaS revenue combining for 38% market growth. And our current forecasts are shown here with a comparison to our January, 2022 figures. So coming into this year now where we are today, so currently we expect 162 billion in total revenue and a 33% growth rate. Still very healthy, but not on our mark. So we think a w s is gonna miss our predictions by about a billion dollars, not, you know, not bad for an 80 billion company. So they're not gonna hit that expectation though of getting really close to a hundred billion run rate. We thought they'd exit the year, you know, closer to, you know, 25 billion a quarter and we don't think they're gonna get there. >>Look, we pretty much nailed Azure even though our prediction W was was correct about g Google Cloud platform surpassing Alibaba, Alibaba, we way overestimated the performance of both of those companies. So we're gonna give ourselves a C plus here and we think, yeah, you might think it's a little bit harsh, we could argue for a B minus to the professor, but the misses on GCP and Alibaba we think warrant a a self penalty on this one. All right, let's move on to our prediction about Supercloud. We said it becomes a thing in 2022 and we think by many accounts it has, despite the naysayers, we're seeing clear evidence that the concept of a layer of value add that sits above and across clouds is taking shape. And on this slide we showed just some of the pickup in the industry. I mean one of the most interesting is CloudFlare, the biggest supercloud antagonist. >>Charles Fitzgerald even predicted that no vendor would ever use the term in their marketing. And that would be proof if that happened that Supercloud was a thing and he said it would never happen. Well CloudFlare has, and they launched their version of Supercloud at their developer week. Chris Miller of the register put out a Supercloud block diagram, something else that Charles Fitzgerald was, it was was pushing us for, which is rightly so, it was a good call on his part. And Chris Miller actually came up with one that's pretty good at David Linthicum also has produced a a a A block diagram, kind of similar, David uses the term metacloud and he uses the term supercloud kind of interchangeably to describe that trend. And so we we're aligned on that front. Brian Gracely has covered the concept on the popular cloud podcast. Berkeley launched the Sky computing initiative. >>You read through that white paper and many of the concepts highlighted in the Supercloud 3.0 community developed definition align with that. Walmart launched a platform with many of the supercloud salient attributes. So did Goldman Sachs, so did Capital One, so did nasdaq. So you know, sorry you can hate the term, but very clearly the evidence is gathering for the super cloud storm. We're gonna take an a plus on this one. Sorry, haters. Alright, let's talk about data mesh in our 21 predictions posts. We said that in the 2020s, 75% of large organizations are gonna re-architect their big data platforms. So kind of a decade long prediction. We don't like to do that always, but sometimes it's warranted. And because it was a longer term prediction, we, at the time in, in coming into 22 when we were evaluating our 21 predictions, we took a grade of incomplete because the sort of decade long or majority of the decade better part of the decade prediction. >>So last year, earlier this year, we said our number seven prediction was data mesh gains momentum in 22. But it's largely confined and narrow data problems with limited scope as you can see here with some of the key bullets. So there's a lot of discussion in the data community about data mesh and while there are an increasing number of examples, JP Morgan Chase, Intuit, H S P C, HelloFresh, and others that are completely rearchitecting parts of their data platform completely rearchitecting entire data platforms is non-trivial. There are organizational challenges, there're data, data ownership, debates, technical considerations, and in particular two of the four fundamental data mesh principles that the, the need for a self-service infrastructure and federated computational governance are challenging. Look, democratizing data and facilitating data sharing creates conflicts with regulatory requirements around data privacy. As such many organizations are being really selective with their data mesh implementations and hence our prediction of narrowing the scope of data mesh initiatives. >>I think that was right on J P M C is a good example of this, where you got a single group within a, within a division narrowly implementing the data mesh architecture. They're using a w s, they're using data lakes, they're using Amazon Glue, creating a catalog and a variety of other techniques to meet their objectives. They kind of automating data quality and it was pretty well thought out and interesting approach and I think it's gonna be made easier by some of the announcements that Amazon made at the recent, you know, reinvent, particularly trying to eliminate ET t l, better connections between Aurora and Redshift and, and, and better data sharing the data clean room. So a lot of that is gonna help. Of course, snowflake has been on this for a while now. Many other companies are facing, you know, limitations as we said here and this slide with their Hadoop data platforms. They need to do new, some new thinking around that to scale. HelloFresh is a really good example of this. Look, the bottom line is that organizations want to get more value from data and having a centralized, highly specialized teams that own the data problem, it's been a barrier and a blocker to success. The data mesh starts with organizational considerations as described in great detail by Ash Nair of Warner Brothers. So take a listen to this clip. >>Yeah, so when people think of Warner Brothers, you always think of like the movie studio, but we're more than that, right? I mean, you think of H B O, you think of t n t, you think of C N N. We have 30 plus brands in our portfolio and each have their own needs. So the, the idea of a data mesh really helps us because what we can do is we can federate access across the company so that, you know, CNN can work at their own pace. You know, when there's election season, they can ingest their own data and they don't have to, you know, bump up against, as an example, HBO if Game of Thrones is going on. >>So it's often the case that data mesh is in the eyes of the implementer. And while a company's implementation may not strictly adhere to Jamma Dani's vision of data mesh, and that's okay, the goal is to use data more effectively. And despite Gartner's attempts to deposition data mesh in favor of the somewhat confusing or frankly far more confusing data fabric concept that they stole from NetApp data mesh is taking hold in organizations globally today. So we're gonna take a B on this one. The prediction is shaping up the way we envision, but as we previously reported, it's gonna take some time. The better part of a decade in our view, new standards have to emerge to make this vision become reality and they'll come in the form of both open and de facto approaches. Okay, our eighth prediction last year focused on the face off between Snowflake and Databricks. >>And we realized this popular topic, and maybe one that's getting a little overplayed, but these are two companies that initially, you know, looked like they were shaping up as partners and they, by the way, they are still partnering in the field. But you go back a couple years ago, the idea of using an AW w s infrastructure, Databricks machine intelligence and applying that on top of Snowflake as a facile data warehouse, still very viable. But both of these companies, they have much larger ambitions. They got big total available markets to chase and large valuations that they have to justify. So what's happening is, as we've previously reported, each of these companies is moving toward the other firm's core domain and they're building out an ecosystem that'll be critical for their future. So as part of that effort, we said each is gonna become aggressive investors and maybe start doing some m and a and they have in various companies. >>And on this chart that we produced last year, we studied some of the companies that were targets and we've added some recent investments of both Snowflake and Databricks. As you can see, they've both, for example, invested in elation snowflake's, put money into Lacework, the Secur security firm, ThoughtSpot, which is trying to democratize data with ai. Collibra is a governance platform and you can see Databricks investments in data transformation with D B T labs, Matillion doing simplified business intelligence hunters. So that's, you know, they're security investment and so forth. So other than our thought that we'd see Databricks I p o last year, this prediction been pretty spot on. So we'll give ourselves an A on that one. Now observability has been a hot topic and we've been covering it for a while with our friends at E T R, particularly Eric Bradley. Our number nine prediction last year was basically that if you're not cloud native and observability, you are gonna be in big trouble. >>So everything guys gotta go cloud native. And that's clearly been the case. Splunk, the big player in the space has been transitioning to the cloud, hasn't always been pretty, as we reported, Datadog real momentum, the elk stack, that's open source model. You got new entrants that we've cited before, like observe, honeycomb, chaos search and others that we've, we've reported on, they're all born in the cloud. So we're gonna take another a on this one, admittedly, yeah, it's a re reasonably easy call, but you gotta have a few of those in the mix. Okay, our last prediction, our number 10 was around events. Something the cube knows a little bit about. We said that a new category of events would emerge as hybrid and that for the most part is happened. So that's gonna be the mainstay is what we said. That pure play virtual events are gonna give way to hi hybrid. >>And the narrative is that virtual only events are, you know, they're good for quick hits, but lousy replacements for in-person events. And you know that said, organizations of all shapes and sizes, they learn how to create better virtual content and support remote audiences during the pandemic. So when we set at pure play is gonna give way to hybrid, we said we, we i we implied or specific or specified that the physical event that v i p experience is going defined. That overall experience and those v i p events would create a little fomo, fear of, of missing out in a virtual component would overlay that serves an audience 10 x the size of the physical. We saw that really two really good examples. Red Hat Summit in Boston, small event, couple thousand people served tens of thousands, you know, online. Second was Google Cloud next v i p event in, in New York City. >>Everything else was, was, was, was virtual. You know, even examples of our prediction of metaverse like immersion have popped up and, and and, and you know, other companies are doing roadshow as we predicted like a lot of companies are doing it. You're seeing that as a major trend where organizations are going with their sales teams out into the regions and doing a little belly to belly action as opposed to the big giant event. That's a definitely a, a trend that we're seeing. So in reviewing this prediction, the grade we gave ourselves is, you know, maybe a bit unfair, it should be, you could argue for a higher grade, but the, but the organization still haven't figured it out. They have hybrid experiences but they generally do a really poor job of leveraging the afterglow and of event of an event. It still tends to be one and done, let's move on to the next event or the next city. >>Let the sales team pick up the pieces if they were paying attention. So because of that, we're only taking a B plus on this one. Okay, so that's the review of last year's predictions. You know, overall if you average out our grade on the 10 predictions that come out to a b plus, I dunno why we can't seem to get that elusive a, but we're gonna keep trying our friends at E T R and we are starting to look at the data for 2023 from the surveys and all the work that we've done on the cube and our, our analysis and we're gonna put together our predictions. We've had literally hundreds of inbounds from PR pros pitching us. We've got this huge thick folder that we've started to review with our yellow highlighter. And our plan is to review it this month, take a look at all the data, get some ideas from the inbounds and then the e t R of January surveys in the field. >>It's probably got a little over a thousand responses right now. You know, they'll get up to, you know, 1400 or so. And once we've digested all that, we're gonna go back and publish our predictions for 2023 sometime in January. So stay tuned for that. All right, we're gonna leave it there for today. You wanna thank Alex Myerson who's on production and he manages the podcast, Ken Schiffman as well out of our, our Boston studio. I gotta really heartfelt thank you to Kristen Martin and Cheryl Knight and their team. They helped get the word out on social and in our newsletters. Rob Ho is our editor in chief over at Silicon Angle who does some great editing for us. Thank you all. Remember all these podcasts are available or all these episodes are available is podcasts. Wherever you listen, just all you do Search Breaking analysis podcast, really getting some great traction there. Appreciate you guys subscribing. I published each week on wikibon.com, silicon angle.com or you can email me directly at david dot valante silicon angle.com or dm me Dante, or you can comment on my LinkedIn post. And please check out ETR AI for the very best survey data in the enterprise tech business. Some awesome stuff in there. This is Dante for the Cube Insights powered by etr. Thanks for watching and we'll see you next time on breaking analysis.

Published Date : Dec 18 2022

SUMMARY :

From the Cube Studios in Palo Alto in Boston, bringing you data-driven insights from self grading system, but look, we're gonna give you the data and you can draw your own conclusions and tell you what, We kind of nailed the momentum in the energy but not the i p O that we had predicted Aqua Securities focus on And then, you know, I lumia holding its own, you So the focus on endpoint security that was a winner in 2022 is CrowdStrike led that charge put some meat in the bone, so to speak, and and allow us than you to say, okay, We said at the time, you can see this on the left hand side of this chart, the PC laptop demand would remain Kind of like an O K R and you know, we strive to provide data We thought they'd exit the year, you know, closer to, you know, 25 billion a quarter and we don't think they're we think, yeah, you might think it's a little bit harsh, we could argue for a B minus to the professor, Chris Miller of the register put out a Supercloud block diagram, something else that So you know, sorry you can hate the term, but very clearly the evidence is gathering for the super cloud But it's largely confined and narrow data problems with limited scope as you can see here with some of the announcements that Amazon made at the recent, you know, reinvent, particularly trying to the company so that, you know, CNN can work at their own pace. So it's often the case that data mesh is in the eyes of the implementer. but these are two companies that initially, you know, looked like they were shaping up as partners and they, So that's, you know, they're security investment and so forth. So that's gonna be the mainstay is what we And the narrative is that virtual only events are, you know, they're good for quick hits, the grade we gave ourselves is, you know, maybe a bit unfair, it should be, you could argue for a higher grade, You know, overall if you average out our grade on the 10 predictions that come out to a b plus, You know, they'll get up to, you know,

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Paula Hansen and Jacqui van der Leij Greyling | Democratizing Analytics Across the Enterprise


 

(light upbeat music) (mouse clicks) >> Hey, everyone. Welcome back to the program. Lisa Martin here. I've got two guests joining me. Please welcome back to The Cube, Paula Hansen, the chief revenue officer and president at Alteryx. And Jacqui Van der Leij - Greyling joins us as well, the global head of tax technology at eBay. They're going to share with you how Alteryx is helping eBay innovate with analytics. Ladies, welcome. It's great to have you both on the program. >> Thank you, Lisa. >> Thank you, Lisa. >> It's great to be here. >> Yeah, Paula. We're going to start with you. In this program, we've heard from Jason Klein, we've heard from Alan Jacobson, they talked about the need to democratize analytics across any organization to really drive innovation. With analytics as they talked about at the forefront of software investments, how's Alteryx helping its customers to develop roadmaps for success with analytics? >> Well, thank you, Lisa. It absolutely is about our customer's success. And we partner really closely with our customers to develop a holistic approach to their analytics success. And it starts, of course, with our innovative technology and platform but ultimately, we help our customers to create a culture of data literacy and analytics from the top of the organization, starting with the C-suite. And we partner with our customers to build their roadmaps for scaling that culture of analytics through things like enablement programs, skills assessments, hackathons, setting up centers of excellence to help their organizations scale and drive governance of this analytics capability across the enterprise. So at the end of the day, it's really about helping our customers to move up their analytics maturity curve with proven technologies and best practices so they can make better business decisions and compete in their respective industries. >> Excellent. Sounds like a very strategic program. We're going to unpack that. Jacqui let's bring you into the conversation. Speaking of analytics maturity, one of the things that we talked about in this event is the IDC report that showed that 93% of organizations are not utilizing the analytics skills of their employees, but then there's eBay. How, Jacqui, did eBay become one of the 7% of organizations who's really maturing and how are you using analytics across the organization at eBay? >> So I think the main thing for us is just when we started out was, is that, you know, our, especially in finance they became spreadsheet professionals, instead of the things that we really want our employees to add value to. And we realized we had to address that. And we also knew we couldn't wait for all our data to be centralized until we actually start using the data or start automating and be more effective. So ultimately, we really started very, very actively embedding analytics in our people and our data and our processes. >> Starting with people is really critical. Jacqui, continuing with you, what were some of the roadblocks to analytics adoption that you faced and how did you overcome them? >> So I think, you know, eBay is a very data driven company. We have a lot of data. I think we are 27 years around this year so we have the data, but it is everywhere. And how do you use that data? How do you use it efficiently? How do you get to the data? And I believe that that is definitely one of our biggest roadblocks when we started out and just finding those data sources and finding ways to connect to them to move forward. The other thing is, is that you know, people were experiencing a lot of frustration. I mentioned before about the spreadsheet professionals, right? And there was no, we're not independent. You couldn't move forward. You would've been dependent on somebody else's roadmap to get to data and to get the information you wanted. So really finding something that everybody could access analytics or access data. And finally, we have to realize is that this is uncharted territory. This is not exactly something that everybody is used to working with every day. So how do you find something that is easy and that is not so daunting on somebody who's brand new to the field? And I would call those out as your major roadblocks because you always have, not always, but most of the times you have support from the top in our case, we have, but in the end of the day, it's our people that need to actually really embrace it and making that accessible for them, I would say is definitely not per se, a roadblock but basically some, a block you want to be able to move. >> It's really all about putting people first. Question for both of you, and Paula will start with you, and then Jacqui will go to you. I think the message in this program that the audience is watching with us is very clear. Analytics is for everyone, should be for everyone. Let's talk now about how both of your organizations are empowering people those in the organization that may not have technical expertise to be able to leverage data so that they can actually be data driven? Paula? >> Yes. Well, we leverage our platform across all of our business functions here at Alteryx. And just like Jacqui explained at eBay finance is probably one of the best examples of how we leverage our own platform to improve our business performance. So just like Jacqui mentioned, we have this huge amount of data flowing through our enterprise and the opportunity to leverage that into insights and analytics is really endless. So our CFO, Kevin Rubin has been a key sponsor for using our own technology. We use Alteryx for forecasting, all of our key performance metrics for business planning across our audit function to help with compliance and regulatory requirements, tax and even to close our books at the end of each quarter so it's really remained across our business. And at the end of the day, it comes to how do you train users? How do you engage users to lean into this analytic opportunity to discover use cases. And so one of the other things that we've seen many companies do is to gamify that process to build a game that brings users into the experience for training and to work with each other, to problem solve, and along the way, maybe earn badges depending on the capabilities and trainings that they take. And just have a little healthy competition as an employee base around who can become more sophisticated in their analytic capability. So I think there's a lot of different ways to do it. And as Jacqui mentioned, it's really about ensuring that people feel comfortable, that they feel supported that they have access to the training that they need. And ultimately that they are given both the skills and the confidence to be able to be a part of this great opportunity of analytics. >> That confidence is key. Jacqui, talk about some of the ways that you're empowering folks without that technical expertise to really be data driven. >> Yeah, I think it means to what Paula has said in terms of you know, getting people excited about it but it's also understanding that this is a journey. And everybody is the different place in their journey. You have folks that's already really advanced who has done this every day, and then you have really some folks that this is brand new and, or maybe somewhere in between. And it's about how you could get everybody in their different phases to get to the initial destination. I say initially, because I believe the journey is never really complete. What we have done is that we decided to invest in a... We build a proof of concepts and we got our CFO to sponsor a hackathon. We opened it up to everybody in finance in the middle of the pandemic. So everybody was on Zoom. And we told people, "Listen, we're going to teach you this tool, super easy. And let's just see what you can do." We ended up having 70 entries. We had only three weeks. So, and these are people that has... They do not have a background. They are not engineers, they're not data scientists. And we ended up with a 25,000 hour savings at the end of that hackathon. From the 70 entries with people that have never, ever done anything like this before and there you had the result. And then it just went from there. It was people had a proof of concept, they knew that it worked, and they overcame that initial barrier of change. And that's where we are seeing things really, really picking up now. >> That's fantastic. And the business outcome that you mentioned there, the business impact is massive helping folks get that confidence to be able to overcome sometimes the cultural barriers is key here. I think another thing that this program has really highlighted is there is a clear demand for data literacy in the job market, regardless of organization. Can each of you share more about how you're empowering the next generation of data workers? Paula will start with you. >> Absolutely. And Jacqui says it so well, which is that it really is a journey that organizations are on. And we, as people in society are on in terms of upskilling our capabilities. So one of the things that we're doing here at Alteryx to help address this skillset gap on a global level is through a program that we call SparkED, which is essentially a no-cost analytics education program that we take to universities and colleges globally to help build the next generation of data workers. When we talk to our customers like eBay, and many others, they say that it's difficult to find the skills that they want when they're hiring people into the job market. And so this program's really developed to do just that, to close that gap and to work hand in hand with students and educators to improve data literacy for the next generation. So we're just getting started with SparkED, we started last May, but we currently have over 850 educational institutions globally engaged across 47 countries. And we're going to continue to invest here because there's so much opportunity for people, for society and for enterprises, when we close gap and empower more people with the necessary analytics skills to solve all the problems that data can help solve. >> So SparkED just made a really big impact in such a short time period. It's going to be fun to watch the progress of that. Jacqui let's go over to you now. Talk about some of the things that eBay is doing to empower the next generation of data workers. >> So we basically wanted to make sure that we kicked that momentum from the hackathon. Like we don't lose that excitement, right? So we just launched a program called eBay Masterminds. And what it basically is, it's an inclusive innovation initiative, where we firmly believe that innovation is for upscaling for all analytics role. So it doesn't matter your background, doesn't matter which function you are in, come and participate in this, where we really focus on innovation, introducing new technologies and upscaling our people. We are... Apart from that, we also said... Well, we should just keep it to inside eBay. We have to share this innovation with the community. So we are actually working on developing an analytics high school program, which we hope to pilot by the end of this year, where we will actually have high schoolers come in and teach them data essentials, the soft skills around analytics, but also how to use alter Alteryx. And we're working with actually, we're working with SparkED and they're helping us develop that program. And we really hope that, let us say, by the end of the year have a pilot and then also next, was hoping to roll it out in multiple locations, in multiple countries, and really, really focus on that whole concept of analytics role. >> Analytics role, sounds like Alteryx and eBay have a great synergistic relationship there, that is jointly aimed at, especially, kind of, going down the stuff and getting people when they're younger interested and understanding how they can be empowered with data across any industry. Paula let's go back to you. You were recently on The Cube's Supercloud event just a couple of weeks ago. And you talked about the challenges the companies are facing as they're navigating what is by default a multi-cloud world? How does the Alteryx Analytics Cloud platform enable CIOs to democratize analytics across their organization? >> Yes, business leaders and CIOs across all industries are realizing that there just aren't enough data scientists in the world to be able to make sense of the massive amounts of data that are flowing through organizations. Last, I check there was 2 million data scientists in the world. So that's woefully underrepresented in terms of the opportunity for people to be a part of the analytics solution. (Paula clears throat) So what we're seeing now with CIOs, with business leaders is that they're integrating data analysis and the skillset of data analysis into virtually every job function. And that is what we think of when we think of analytics for all. And so our mission with Alteryx Analytics Cloud, is to empower all of those people in every job function regardless of their skillset. As Jacqui pointed out from people that would, you know are just getting started all the way to the most sophisticated of technical users. Every worker across that spectrum can have a meaningful role in the opportunity to unlock the potential of the data for their company and their organizations. So that's our goal with Alteryx Analytics Cloud and it operates in a multi-cloud world and really helps across all sizes of data sets to blend, cleanse, shape, analyze and report out so that we can break down data silos across the enterprise and help drive real business outcomes as a result of unlocking the potential of data. >> As well as really lessening that skills gap as you were saying, there's only 2 million data scientists. You don't need to be a data scientist. That's the beauty of what Alteryx is enabling and eBay is a great example of that. Jacqui let's go ahead and wrap things with you. You talked a great deal about the analytics maturity that you have fostered at eBay. It obviously has the right culture to adapt to that. Can you talk a little bit and take us out here in terms of where Alteryx fits in as that analytics maturity journey continues. And what are some of the things that you are most excited about as analytics truly gets democratized across eBay? >> When we started about getting excited about things when it comes to analytics, I can go on all day but I'll keep it short and sweet for you. I do think we are on the topic full of data scientists. And I really feel that that is your next step, for us anyways, it's just that, how do we get folks to not see data scientists as this big thing, like a rocket scientist, it's something completely different. And it's something that is in everybody in a certain extent. So again, partnering with Alteryx would just release the AI/ML solution, allowing, you know, folks to not have a data scientist program but actually build models and be able to solve problems that way. So we have engaged with Alteryx and we purchased the licenses quite a few. And right now, through our mastermind program we're actually running a four-months program for all skill levels. Teaching them AI/ML and machine learning and how they can build their own models. We are really excited about that. We have over 50 participants without the background from all over the organization. We have members from our customer services, we have even some of our engineers, are actually participating in the program. We just kicked it off. And I really believe that that is our next step. I want to give you a quick example of the beauty of this is where we actually just allow people to go out and think about ideas and come up with things. And one of the people in our team who doesn't have a data scientist background at all was able to develop a solution where, you know, there is a checkout feedback, checkout functionality on the eBay site, where sellers or buyers can verbatim add information. And she build a model to be able to determine what relates to tax specific, what is the type of problem, and even predict how that problem can be solved before we, as a human even step in. And now instead of us or somebody going to the bay to try to figure out what's going on there, we can focus on fixing the error versus actually just reading through things and not adding any value. And it's a beautiful tool, and I'm very impressed when you saw the demo and they've been developing that further. >> That sounds fantastic. And I think just the one word that keeps coming to mind and we've said this a number of times in the program today is, empowerment. What you're actually really doing to truly empower people across the organization with varying degrees of skill level going down to the high school level, really exciting. We'll have to stay tuned to see what some of the great things are that come from this continued partnership. Ladies, I want to thank you so much for joining me on the program today and talking about how Alteryx and eBay are really partnering together to democratize analytics and to facilitate its maturity. It's been great talking to you >> Thank you, Lisa. >> Thank you so much. (light upbeat music) >> As you heard over the course of our program, organizations where more people are using analytics who have deeper capabilities in each of the four E's that's, everyone, everything, everywhere and easy analytics. Those organizations achieve more ROI from their respective investments in analytics and automation than those who don't. We also heard a great story from eBay, great example of an enterprise that is truly democratizing analytics across its organization. It's enabling an empowering line of business users to use analytics. Not only focused on key aspects of their job, but develop new skills rather than doing the same repetitive tasks. We want to thank you so much for watching the program today. Remember you can find all of the content on thecube.net. You can find all of the news from today on siliconangle.com, and of course alteryx.com. We also want to thank Alteryx for making this program possible and for sponsoring The Cube. For all of my guests, I'm Lisa Martin. We want to thank you for watching and bye for now. (light upbeat music)

Published Date : Sep 13 2022

SUMMARY :

the global head of tax technology at eBay. going to start with you. So at the end of the day, one of the things that we talked about instead of the things that that you faced and how but most of the times you that the audience is watching and the confidence to be able to be a part Jacqui, talk about some of the ways And everybody is the different get that confidence to be able to overcome that it's difficult to find Jacqui let's go over to you now. that momentum from the hackathon. And you talked about the in the opportunity to unlock and eBay is a great example of that. example of the beauty of this is It's been great talking to you Thank you so much. in each of the four E's

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>> It's no surprise that 73% of organizations indicate analytics spend will outpace other software investments in the next 12 to 18 months. After all, as we know, data is changing the world, and the world is changing with it. But is everyone's spending resulting in the same ROI? This is Lisa Martin. Welcome to the Cube's presentation of "Democratizing Analytics Across the Enterprise," made possible by Alteryx. An Alteryx-commissioned IDC InfoBrief entitled, Four Ways to Unlock Transformative Business Outcomes From Analytics Investments, found that 93% of organizations are not utilizing the analytics skills of their employees, which is creating a widening analytics gap. On this special Cube presentation, Jason Klein, Product Marketing Director of Alteryx, will join me to share key findings from the new Alteryx-commissioned IDC Brief, and uncover how enterprises can derive more value from their data. In our second segment, we'll hear from Alan Jacobson, Chief Data and Analytics Officer at Alteryx. He's going to discuss how organizations across all industries can accelerate their analytic maturity to drive transformational business outcomes. And then, in our final segment, Paula Hansen, who is the President and Chief Revenue Officer of Alteryx, and Jacqui Van der Leij-Greyling, who is the Global Head of Tax Technology at eBay, they'll join me. They're going to share how Alteryx is helping the global eCommerce company innovate with analytics. Let's get the show started. (upbeat music) Jason Klein joins me next, Product Marketing Director at Alteryx. Jason, welcome to the program. >> Hello, nice to be here. >> Excited to talk with you. What can you tell me about the new Alteryx IDC research which spoke with about 1500 leaders? What nuggets were in there? >> Well, as the business landscape changes over the next 12 to 18 months, we're going to see that analytics is going to be a key component to navigating this change. 73% of the orgs indicated that analytics spend will outpace other software investments. But just putting more money towards technology, it isn't going to solve everything. And this is why everyone's spending is resulting in different ROIs. And one of the reasons for this gap is because 93% of organizations, they're still not fully using the analytics skills of their employees. And this widening analytics gap, it's threatening operational progress by wasting workers' time, harming business productivity, and introducing costly errors. So in this research, we developed a framework of enterprise analytics proficiency that helps organizations reap greater benefits from their investments. And we based this framework on the behaviors of organizations that saw big improvements across financial, customer, and employee metrics. And we're able to focus on the behaviors driving higher ROI. >> So the InfoBrief also revealed that nearly all organizations are planning to increase their analytics spend. And it looks like from the InfoBrief that nearly three quarters plan on spending more on analytics than any other software. And can you unpack what's driving this demand, this need for analytics across organizations? >> Sure, well, first, there's more data than ever before. The data's changing the world, and the world is changing data. Enterprises across the world, they're accelerating digital transformation to capitalize on new opportunities, to grow revenue, to increase margins, and to improve customer experiences. And analytics, along with automation and AI, is what's making digital transformation possible. They're providing the fuel to new digitally enabled lines of business. >> Yet not all analytics spending is resulting in the same ROI. So, what are some of the discrepancies that the InfoBrief uncovered with respect to ROI? >> Well, our research with IDC revealed significant roadblocks across people, processes and technologies, all preventing companies from reaping greater benefits from their investments. So on the people side, for example, only one out of five organizations reported a commensurate investment in upskilling for analytics and data literacy as compared to the technology itself. And next, while data is everywhere, most organizations, 63% in our survey, are still not using the full breadth of data types available. Data has never been this prolific. It's going to continue to grow, and orgs should be using it to their advantage. And lastly, organizations, they need to provide the right analytic tools to help everyone unlock the power of data, yet instead, they're relying on outdated spreadsheet technology. Nine out of 10 survey respondents said that less than half of their knowledge workers are active users of analytics software. True analytics transformation can't happen for an organization in a few select pockets or silos. We believe everyone, regardless of skill level, should be able to participate in the data and analytics process and drive value. >> So if I look at this holistically then, what would you say organizations need to do to make sure that they're really deriving value from their investments in analytics? >> Yeah, sure. So overall, the enterprises that derive more value >> from their data and analytics and achieved more ROI, they invested more aggressively in the four dimensions of enterprise analytics proficiency. So they've invested in the comprehensiveness of analytics, across all data sources and data types, meaning they're applying analytics to everything. They've invested in the flexibility of analytics across deployment scenarios and departments, meaning they're putting analytics everywhere. They've invested in the ubiquity of analytics and insights for every skill level, meaning they're making analytics for everyone. And they've invested in the usability of analytics software, meaning they're prioritizing easy technology to accelerate analytics democratization. >> So are there any specific areas that the survey uncovered where most companies are falling short? Like any black holes organizations need to be aware of from the outset? >> It did. You need to build a data-centric culture, and this begins with people. But we found that the people aspect of analytics is most heavily skewed towards low proficiency. In order to maximize ROI, organizations need to make sure everyone has access to the data and analytics technology they need. Organizations that align their analytics investments with upskilling enjoy higher ROI than orgs that are less aligned. For example, among the high ROI achievers in our survey, 78% had good or great alignment between analytics investments and workforce upskilling, compared to only 64% among those without positive ROI. And as more enterprises adopt cloud data warehouses or cloud data lakes to manage increasingly massive data sets, analytics needs to exist everywhere, especially for those cloud environments. And what we found is organizations that use more data types and more data sources generate higher ROI from their analytics investments. Among those with improved customer metrics, 90% were good or great at utilizing all data sources compared to only 67% among the ROI laggards. >> So interesting that you mentioned people. I'm glad that you mentioned people. Data scientists, everybody talks about data scientists. They're in high demand. We know that, but there aren't enough to meet the needs of all enterprises. So given that discrepancy, how can organizations fill the gap and really maximize the investments that they're making in analytics? >> Right. So analytics democratization, it's no longer optional, but it doesn't have to be complex. So we at Alteryx, we're democratizing analytics by empowering every organization to upskill every worker into a data worker. And the data from this survey shows this is the optimal approach. Organizations with a higher percentage of knowledge workers who are actively using analytics software enjoy higher returns from their analytics investment than orgs still stuck on spreadsheets. Among those with improved financial metrics, AKA the high ROI achievers, nearly 70% say that at least a quarter of their knowledge workers are using analytics software other than spreadsheets compared to only 56% in the low ROI group. Also, among the high ROI performers, 63% said data and analytic workers collaborate well or extremely well, compared to only 51% in the low ROI group. The data from the survey shows that supporting more business domains with analytics and providing cross-functional analytics correlates with higher ROI. So to maximize ROI, orgs should be transitioning workers from spreadsheets to analytics software. They should be letting them collaborate effectively, and letting them do so cross-functionally >> Yeah, that cross-functional collaboration is essential for anyone in any organization and in any discipline. Another key thing that jumped out from the survey was around shadow IT. The business side is using more data science tools than the IT side, and is expected to spend more on analytics than other IT. What risks does this present to the overall organization? If IT and the lines of business guys and gals aren't really aligned? >> Well, there needs to be better collaboration and alignment between IT and the line of business. The data from the survey, however, shows that business managers, they're expected to spend more on analytics and use more analytics tools than IT is aware of. And this is because the lines of business have recognized the value of analytics and plan to invest accordingly. But a lack of alignment between IT and business, this will negatively impact governance, which ultimately impedes democratization and hence, ROI. >> So Jason, where can organizations that are maybe at the outset of their analytics journey, or maybe they're in environments where there's multiple analytics tools across shadow IT, where can they go to Alteryx to learn more about how they can really simplify, streamline, and dial up the value on their investment? >> Well, they can learn more, you know, on our website. I also encourage them to explore the Alteryx community, which has lots of best practices, not just in terms of how you do the analytics, but how you stand up an Alteryx environment. But also to take a look at your analytics stack, and prioritize technologies that can snap to and enhance your organization's governance posture. It doesn't have to change it, but it should be able to align to and enhance it. >> And of course, as you mentioned, it's about people, process and technologies. Jason, thank you so much for joining me today, unpacking the IDC InfoBrief and the great nuggets in there. Lots that organizations can learn, and really become empowered to maximize their analytics investments. We appreciate your time. >> Thank you. It's been a pleasure. >> In a moment, Alan Jacobson, who's the Chief Data and Analytics Officer at Alteryx, is going to join me. He's going to be here to talk about how organizations across all industries can accelerate their analytic maturity to drive transformational business outcomes. You're watching the Cube, the leader in tech enterprise coverage. (gentle music)

Published Date : Sep 13 2022

SUMMARY :

in the next 12 to 18 months. Excited to talk with you. over the next 12 to 18 months, And it looks like from the InfoBrief and the world is changing data. that the InfoBrief uncovered So on the people side, for example, should be able to participate So overall, the enterprises analytics to everything. analytics needs to exist everywhere, and really maximize the investments And the data from this survey shows If IT and the lines of and plan to invest accordingly. that can snap to and really become empowered to maximize It's been a pleasure. at Alteryx, is going to join me.

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Alan Jacobson, Alteryx | Democratizing Analytics Across the Enterprise


 

>>Hey, everyone. Welcome back to accelerating analytics, maturity. I'm your host. Lisa Martin, Alan Jacobson joins me next. The chief data and analytics officer at Altrix Ellen. It's great to have you on the program. >>Thanks Lisa. >>So Ellen, as we know, everyone knows that being data driven is very important. It's a household term these days, but 93% of organizations are not utilizing the analytics skills of their employees, which is creating a widening analytics gap. What's your advice, your recommendations for organizations who are just starting out with analytics >>And you're spot on many organizations really aren't leveraging the, the full capability of their knowledge workers. And really the first step is probably assessing where you are on the journey, whether that's you personally, or your organization as a whole, we just launched an assessment tool on our website that we built with the international Institute of analytics, that in a very short period of time, in about 15 minutes, you can go on and answer some questions and understand where you sit versus your peer set versus competitors and kind of where you are on the journey. >>So when people talk about data analytics, they often think, ah, this is for data science experts like people like you. So why should people in the lines of business like the finance folks, the marketing folks, why should they learn analytics? >>So domain experts are really in the best position. They, they know where the gold is buried in their companies. They know where the inefficiencies are, and it is so much easier and faster to teach a domain expert a bit about how to automate a process or how to use analytics than it is to take a data scientist and try to teach them to have the knowledge of a 20 year accounting professional or a, or a logistics expert of your company. It much harder to do that. And really, if you think about it, the world has changed dramatically in a very short period of time. If, if you were a marketing professional 30 years ago, you likely didn't need to know anything about the internet, but today, do you know what you would call that marketing professional? If they didn't know anything about the internet, probably unemployed or retired. And so knowledge workers are having to learn more and more skills to really keep up with their professions. And analytics is really no exception. Pretty much in every profession, people are needing to learn analytics, to stay current and, and be capable for their companies. And companies need people who can do that. >>Absolutely. It seems like it's table stakes. These days, let's look at different industries. Now, are there differences in how you see analytics in automation being employed in different industries? I know Altrix is being used across a lot of different types of organizations from government to retail. I also see you're now with some of the leading sports teams, any differences in industries. >>Yeah. There's an incredible actually commonality between domains industry to industry. So if you look at what an HR professional is doing, maybe attrition analysis, it's probably quite similar, whether they're in oil and gas or in a high tech software company. And so really the similarities are, are much larger than you might think. And even on the, on, on the, on the sports front, we see many of the analytics that sports teams perform are very similar. So McLaren is one of the great partners that we work with and they use TRICS across many areas of their business from finance to production, extreme sports, logistics, wind tunnel engineering, the marketing team analyzes social media data, all using Altrics. And if I take as an example, the finance team, the finance team is trying to optimize the budget to make sure that they can hit the very stringent targets that F1 sports has. And I don't see a ton of difference between the optimization that they're doing to hit their budget numbers and what I see fortune 500 finance departments doing to optimize their budget. And so really the, the commonality is very high. Even across industries. >>I bet every F fortune 500 or even every company would love to be compared to the same department within McLaren F1, just to know that wow, what they're doing is so in incre incredibly important as is what we are doing. Absolutely. So talk about lessons learned, what lessons can business leaders take from those organizations like McLaren, who are the most analytically mature >>Probably first and foremost, is that the ROI with analytics and automation is incredibly high. Companies are having a ton of success. It's becoming an existential threat to some degree, if, if your company isn't going on this journey and your competition is it, it can be a, a huge problem. IDC just did a recent study about how companies are unlocking the ROI using analytics. And the data was really clear organizations that have a higher percentage of their workforce using analytics are enjoying a much higher return from their analytic investment. And so it's not about hiring two double PhD statisticians from Oxford. It really is how widely you can bring your workforce on this journey. Can they all get 10% more capable? And that's having incredible results at businesses all over the world. An another key finding that they had is that the majority of them said that when they had many folks using analytics, they were going on the journey faster than companies they didn't. And so picking technologies, that'll help everyone do this and, and do this fast and do it easily. Having an approachable piece of software that everyone can use is really a key, >>So faster able to move faster, higher ROI. I also imagine analytics across the organization is a big competitive advantage for organizations in any industry. >>Absolutely the IDC or not. The IDC, the international Institute of analytics showed huge correlation between companies that were more analytically mature versus ones that were not. They showed correlation to growth of the company. They showed correlation to revenue and they showed correlation to shareholder values. So across really all of the, the, the key measures of business, the more analytically mature companies simply outperformed their competition. >>And that's key these days is to be able to outperform your competition. You know, one of the things that we hear so often, Alan, is people talking about democratizing data and analytics. You talked about the line of business workers, but I gotta ask you, is it really that easy for the line of business workers who aren't trained in data science, to be able to jump in, look at data, uncover and extract business insights to make decisions. >>So in, in many ways, it really is that easy. I have a 14 and 16 year old kid. Both of them have learned Altrics they're, Altrics certified. And, and it was quite easy. It took 'em about 20 hours and they were, they, they were off to the races, but there can be some hard parts. The hard parts have more to do with change management. I mean, if you're an accountant, that's been doing the best accounting work in your company for the last 20 years. And all you happen to know is a spreadsheet for those 20 years. Are you ready to learn some new skills? And, and I would suggest you probably need to, if you want, keep up with your profession. The, the big four accounting firms have trained over a hundred thousand people in Altrix just one firm has trained over a hundred thousand. >>You, you can't be an accountant or an auditor at some of these places with, without knowing Altrix. And so the hard part, really in the end, isn't the technology and learning analytics and data science. The harder part is this change management change is hard. I should probably eat better and exercise more, but it's, it's hard to always do that. And so companies are finding that that's the hard part. They need to help people go on the journey, help people with the change management to, to help them become the digitally enabled accountant of the future. The, the logistics professional that is E enabled that that's the challenge. >>That's a huge challenge. Cultural, cultural shift is a challenge. As you said, change management. How, how do you advise customers? If you might be talking with someone who might be early in their analytics journey, but really need to get up to speed and mature to be competitive, how do you guide them or give them recommendations on being able to facilitate that change management? >>Yeah, that's a great question. So, so people entering into the workforce today, many of them are starting to have these skills Altrics is used in over 800 universities around the globe to teach finance and to teach marketing and to teach logistics. And so some of this is happening naturally as new workers are entering the workforce, but for all of those who are already in the workforce have already started their careers, learning in place becomes really important. And so we work with companies to put on programmatic approaches to help their workers do this. And so it's, again, not simply putting a box of tools in the corner and saying free, take one. We put on hackathons and analytic days, and it can, it can be great fun. We, we have a great time with, with many of the customers that we work with helping them, you know, do this, helping them go on the journey and the ROI, as I said, you know, is fantastic. And not only does it sometimes affect the bottom line, it can really make societal changes. We've seen companies have breakthroughs that really make great impact to society as a whole. >>Isn't that so fantastic to see the, the difference that that can make. It sounds like you're, you guys are doing a great job of democratizing access to alter X to everybody. We talked about the line of business folks and the incredible importance of enabling them and the, the ROI, the speed, the competitive advantage. Can you share some specific examples that you think of Alter's customers that really show data breakthroughs by the lines of business using the technology? >>Yeah, absolutely. So, so many to choose from I'll I'll, I'll give you two examples. Quickly. One is armor express. They manufacture life saving equipment, defensive equipments, like armor plated vests, and they were needing to optimize their supply chain, like many companies through the pandemic. We, we see how important the supply chain is. And so adjusting supply to, to match demand is, is really vital. And so they've used all tricks to model some of their supply and demand signals and built a predictive model to optimize the supply chain. And it certainly helped out from a, a dollar standpoint, they cut over a half a million dollars of inventory in the first year, but more importantly, by matching that demand and supply signal, you're able to better meet customer customer demand. And so when people have orders and are, are looking to pick up a vest, they don't wanna wait. >>And, and it becomes really important to, to get that right. Another great example is British telecom. They're, they're a company that services the public sector. They have very strict reporting regulations that they have to meet and they had, and, and this is crazy to think about over 140 legacy spreadsheet models that they had to run to comply with these regulatory processes and, and report, and obviously running 140 legacy models that had to be done in a certain order and linked incredibly challenging. It took them over four weeks, each time that they had to go through that process. And so to, to save time and have more efficiency in doing that, they trained 50 employees over just a two week period to start using Altrix and, and, and learn Altrix. And they implemented an all new reporting process that saw a 75% reduction in the number of man hours. >>It took to run in a 60% runtime performance. And so, again, a huge improvement. I can imagine it probably had better quality as well, because now that it was automated, you don't have people copying and past data into a spreadsheet. And that was just one project that this group of, of folks were able to accomplish that had huge ROI, but now those people are moving on and automating other processes and performing analytics in, in other areas, you can imagine the impact by the end of the year that they will have on their business, you know, potentially millions upon millions of dollars. This is what we see again. And again, company after company government agency, after government agency is how analytics are really transforming the way work is being done. >>That was the word that came to mind when you were describing the all three customer examples, the transformation, this is transformative. The ability to leverage alters to, to truly democratize data and analytics, give access to the lines of business is transformative for every organization. And, and also the business outcomes. You mentioned, those are substantial metrics based business outcomes. So the ROI and leveraging a technology like alri seems to be right there, sitting in front of you. >>That's right. And, and to be honest, it's not only important for these businesses. It's important for, for the knowledge workers themselves. I mean, we, we hear it from people that they discover Alrich, they automate a process. They finally get to get home for dinner with their families, which is fantastic, but, but it leads to new career paths. And so, you know, knowledge workers that have these added skills have so much larger opportunity. And I think it's great when the needs of businesses to become more analytics and analytic and automate processes actually matches the needs of the employees. And, you know, they too wanna learn these skills and become more advanced in their capabilities, >>Huge value there for the business, for the employees themselves to expand their skillset, to, to really open up so many opportunities for not only the business to meet the demands of the demanding customer, but the employees to be able to really have that breadth and depth in their field of service. Great opportunities there. Alan, is there anywhere that you wanna point the audience to go, to learn more about how they can get started? >>Yeah. So one of the things that we're really excited about is how fast and easy it is to learn these tools. So any of the listeners who wanna experience Altrix, they can go to the website, there's a free download on the website. You can take our analytic maturity assessment, as we talked about at the beginning and, and see where you are on the journey and just reach out. You know, we'd love to work with you and your organization to see how we can help you accelerate your journey on, on analytics and automation, >>Alan, it was a pleasure talking to you about democratizing data and analytics, the power in it for organizations across every industry. We appreciate your insights and your time. >>Thank you so much >>In a moment, Paula Hanson, who is the president and chief revenue officer of ultras and Jackie Vander lay graying. Who's the global head of tax technology at eBay will join me. You're watching the cube, the leader in high tech enterprise coverage.

Published Date : Sep 13 2022

SUMMARY :

It's great to have you on the program. the analytics skills of their employees, which is creating a widening analytics gap. And really the first step is probably assessing finance folks, the marketing folks, why should they learn analytics? about the internet, but today, do you know what you would call that marketing professional? government to retail. And so really the similarities are, are much larger than you might think. to the same department within McLaren F1, just to know that wow, what they're doing is so And the data was really I also imagine analytics across the organization is a big competitive advantage for They showed correlation to revenue and they showed correlation to shareholder values. And that's key these days is to be able to outperform your competition. And all you happen to know is a spreadsheet for those 20 years. And so companies are finding that that's the hard part. their analytics journey, but really need to get up to speed and mature to be competitive, the globe to teach finance and to teach marketing and to teach logistics. job of democratizing access to alter X to everybody. So, so many to choose from I'll I'll, I'll give you two examples. models that they had to run to comply with these regulatory processes and, the end of the year that they will have on their business, you know, potentially millions upon millions So the ROI and leveraging a technology like alri seems to be right there, And so, you know, knowledge workers that have these added skills have so much larger opportunity. of the demanding customer, but the employees to be able to really have that breadth and depth in So any of the listeners who wanna experience Altrix, Alan, it was a pleasure talking to you about democratizing data and analytics, the power in it for Who's the global head of tax technology at eBay will

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Alteryx Democratizing Analytics Across the Enterprise Full Episode V1b


 

>> It's no surprise that 73% of organizations indicate analytics spend will outpace other software investments in the next 12 to 18 months. After all as we know, data is changing the world and the world is changing with it. But is everyone's spending resulting in the same ROI? This is Lisa Martin. Welcome to "theCUBE"'s presentation of democratizing analytics across the enterprise, made possible by Alteryx. An Alteryx commissioned IDC info brief entitled, "Four Ways to Unlock Transformative Business Outcomes from Analytics Investments" found that 93% of organizations are not utilizing the analytics skills of their employees, which is creating a widening analytics gap. On this special "CUBE" presentation, Jason Klein, product marketing director of Alteryx, will join me to share key findings from the new Alteryx commissioned IDC brief and uncover how enterprises can derive more value from their data. In our second segment, we'll hear from Alan Jacobson, chief data and analytics officer at Alteryx. He's going to discuss how organizations across all industries can accelerate their analytic maturity to drive transformational business outcomes. And then in our final segment, Paula Hansen, who is the president and chief revenue officer of Alteryx, and Jacqui Van der Leij Greyling, who is the global head of tax technology at eBay, they'll join me. They're going to share how Alteryx is helping the global eCommerce company innovate with analytics. Let's get the show started. (upbeat music) Jason Klein joins me next, product marketing director at Alteryx. Jason, welcome to the program. >> Hello, nice to be here. >> Excited to talk with you. What can you tell me about the new Alteryx IDC research, which spoke with about 1500 leaders, what nuggets were in there? >> Well, as the business landscape changes over the next 12 to 18 months, we're going to see that analytics is going to be a key component to navigating this change. 73% of the orgs indicated that analytics spend will outpace other software investments. But just putting more money towards technology, it isn't going to solve everything. And this is why everyone's spending is resulting in different ROIs. And one of the reasons for this gap is because 93% of organizations, they're still not fully using the analytics skills of their employees, and this widening analytics gap, it's threatening operational progress by wasting workers' time, harming business productivity and introducing costly errors. So in this research, we developed a framework of enterprise analytics proficiency that helps organizations reap greater benefits from their investments. And we based this framework on the behaviors of organizations that saw big improvements across financial, customer, and employee metrics, and we're able to focus on the behaviors driving higher ROI. >> So the info brief also revealed that nearly all organizations are planning to increase their analytics spend. And it looks like from the info brief that nearly three quarters plan on spending more on analytics than any other software. And can you unpack, what's driving this demand, this need for analytics across organizations? >> Sure, well first there's more data than ever before, the data's changing the world, and the world is changing data. Enterprises across the world, they're accelerating digital transformation to capitalize on new opportunities, to grow revenue, to increase margins and to improve customer experiences. And analytics along with automation and AI is what's making digital transformation possible. They're providing the fuel to new digitally enabled lines of business. >> One of the things that the study also showed was that not all analytics spending is resulting in the same ROI. What are some of the discrepancies that the info brief uncovered with respect to the changes in ROI that organizations are achieving? >> Our research with IDC revealed significant roadblocks across people, processes, and technologies. They're preventing companies from reaping greater benefits from their investments. So for example, on the people side, only one out of five organizations reported a commensurate investment in upskilling for analytics and data literacy as compared to the technology itself. And next, while data is everywhere, most organizations, 63% from our survey, are still not using the full breadth of data types available. Yet data's never been this prolific, it's going to continue to grow, and orgs should be using it to their advantage. And lastly organizations, they need to provide the right analytics tools to help everyone unlock the power of data. >> So they- >> They instead rely on outdated spreadsheet technology. In our survey, nine out of 10 respondents said less than half of their knowledge workers are active users of analytics software beyond spreadsheets. But true analytic transformation can't happen for an organization in a few select pockets or silos. We believe everyone regardless of skill level should be able to participate in the data and analytics process and be driving value. >> Should we retake that, since I started talking over Jason accidentally? >> Yep, absolutely we can do so. We'll just go, yep, we'll go back to Lisa's question. Let's just, let's do the, retake the question and the answer, that'll be able to. >> It'll be not all analytics spending results in the same ROI, what are some of the discrepancies? >> Yes, Lisa, so we'll go from your ISO, just so we get that clean question and answer. >> Okay. >> Thank you for that. On your ISO, we're still speeding, Lisa, so give it a beat in your head and then on you. >> Yet not all analytics spending is resulting in the same ROI. So what are some of the discrepancies that the info brief uncovered with respect to ROI? >> Well, our research with IDC revealed significant roadblocks across people, processes, and technologies, all preventing companies from reaping greater benefits from their investments. So on the people side, for example, only one out of five organizations reported a commensurate investment in upskilling for analytics and data literacy as compared to the technology itself. And next, while data is everywhere, most organizations, 63% in our survey, are still not using the full breadth of data types available. Data has never been this prolific. It's going to continue to grow and orgs should be using it to their advantage. And lastly, organizations, they need to provide the right analytic tools to help everyone unlock the power of data, yet instead they're relying on outdated spreadsheet technology. Nine of 10 survey respondents said that less than half of their knowledge workers are active users of analytics software. True analytics transformation can't happen for an organization in a few select pockets or silos. We believe everyone regardless of skill level should be able to participate in the data and analytics process and drive value. >> So if I look at this holistically, then what would you say organizations need to do to make sure that they're really deriving value from their investments in analytics? >> Yeah, sure. So overall, the enterprises that derive more value from their data and analytics and achieve more ROI, they invested more aggressively in the four dimensions of enterprise analytics proficiency. So they've invested in the comprehensiveness of analytics across all data sources and data types, meaning they're applying analytics to everything. They've invested in the flexibility of analytics across deployment scenarios and departments, meaning they're putting analytics everywhere. They've invested in the ubiquity of analytics and insights for every skill level, meaning they're making analytics for everyone. And they've invested in the usability of analytics software, meaning they're prioritizing easy technology to accelerate analytics democratization. >> So very strategic investments. Did the survey uncover any specific areas where most companies are falling short, like any black holes that organizations need to be aware of at the outset? >> It did, it did. So organizations, they need to build a data-centric culture. And this begins with people. But what the survey told us is that the people aspect of analytics is the most heavily skewed towards low proficiency. In order to maximize ROI, organizations need to make sure everyone in the organization has access to the data and analytics technology they need. And then the organizations also have to align their investments with upskilling in data literacy to enjoy that higher ROI. Companies who did so experience higher ROI than companies who underinvested in analytics literacy. So among the high ROI achievers, 78% have a good or great alignment between analytics investment and workforce upskilling compared to only 64% among those without positive ROI. And as more orgs adopt cloud data warehouses or cloud data lakes, in order to manage the massively increasing workloads- Can I start that one over. >> Sure. >> Can I redo this one? >> Yeah. >> Of course, stand by. >> Tongue tied. >> Yep, no worries. >> One second. >> If we could do the same, Lisa, just have a clean break, we'll go your question. >> Yep, yeah. >> On you Lisa. Just give that a count and whenever you're ready. Here, I'm going to give us a little break. On you Lisa. >> So are there any specific areas that the survey uncovered where most companies are falling short? Like any black holes organizations need to be aware of from the outset? >> It did. You need to build a data-centric culture and this begins with people, but we found that the people aspect of analytics is most heavily skewed towards low proficiency. In order to maximize ROI organizations need to make sure everyone has access to the data and analytics technology they need. Organizations that align their analytics investments with upskilling enjoy higher ROI than orgs that are less aligned. For example, among the high ROI achievers in our survey, 78% had good or great alignment between analytics investments and workforce upskilling, compared to only 64% among those without positive ROI. And as more enterprises adopt cloud data warehouses or cloud data lakes to manage increasingly massive data sets, analytics needs to exist everywhere, especially for those cloud environments. And what we found is organizations that use more data types and more data sources generate higher ROI from their analytics investments. Among those with improved customer metrics, 90% were good or great at utilizing all data sources, compared to only 67% among the ROI laggards. >> So interesting that you mentioned people, I'm glad that you mentioned people. Data scientists, everybody talks about data scientists. They're in high demand, we know that, but there aren't enough to meet the needs of all enterprises. So given that discrepancy, how can organizations fill the gap and really maximize the investments that they're making in analytics? >> Right, so analytics democratization, it's no longer optional, but it doesn't have to be complex. So we at Alteryx, we're democratizing analytics by empowering every organization to upskill every worker into a data worker. And the data from this survey shows this is the optimal approach. Organizations with a higher percentage of knowledge workers who are actively using analytics software enjoy higher returns from their analytics investment than orgs still stuck on spreadsheets. Among those with improved financial metrics, AKA the high ROI achievers, nearly 70% say that at least a quarter of their knowledge workers are using analytics software other than spreadsheets compared to only 56% in the low ROI group. Also among the high ROI performers, 63% said data and analytic workers collaborate well or extremely well compared to only 51% in the low ROI group. The data from the survey shows that supporting more business domains with analytics and providing cross-functional analytics correlates with higher ROI. So to maximize ROI, orgs should be transitioning workers from spreadsheets to analytics software. They should be letting them collaborate effectively and letting them do so cross-functionally. >> Yeah, that cross-functional collaboration is essential for anyone in any organization and in any discipline. Another key thing that jumped out from the survey was around shadow IT. The business side is using more data science tools than the IT side. And it's expected to spend more on analytics than other IT. What risks does this present to the overall organization, if IT and the lines of business guys and gals aren't really aligned? >> Well, there needs to be better collaboration and alignment between IT and the line of business. The data from the survey, however, shows that business managers, they're expected to spend more on analytics and use more analytics tools than IT is aware of. And this isn't because the lines of business have recognized the value of analytics and plan to invest accordingly, but a lack of alignment between IT and business. This will negatively impact governance, which ultimately impedes democratization and hence ROI. >> So Jason, where can organizations that are maybe at the outset of their analytics journey, or maybe they're in environments where there's multiple analytics tools across shadow IT, where can they go to Alteryx to learn more about how they can really simplify, streamline, and dial up the value on their investment? >> Well, they can learn more on our website. I also encourage them to explore the Alteryx community, which has lots of best practices, not just in terms of how you do the analytics, but how you stand up in Alteryx environment, but also to take a look at your analytics stack and prioritize technologies that can snap to and enhance your organization's governance posture. It doesn't have to change it, but it should be able to align to and enhance it. >> And of course, as you mentioned, it's about people, process, and technologies. Jason, thank you so much for joining me today, unpacking the IDC info brief and the great nuggets in there. Lots that organizations can learn and really become empowered to maximize their analytics investments. We appreciate your time. >> Thank you, it's been a pleasure. >> In a moment, Alan Jacobson, who's the chief data and analytics officer at Alteryx is going to join me. He's going to be here to talk about how organizations across all industries can accelerate their analytic maturity to drive transformational business outcomes. You're watching "theCUBE", the leader in tech enterprise coverage. >> Somehow many have come to believe that data analytics is for the few, for the scientists, the PhDs, the MBAs. Well, it is for them, but that's not all. You don't have to have an advanced degree to do amazing things with data. You don't even have to be a numbers person. You can be just about anything. A titan of industry or a future titan of industry. You could be working to change the world, your neighborhood, or the course of your business. You can be saving lives or just looking to save a little time. The power of data analytics shouldn't be limited to certain job titles or industries or organizations because when more people are doing more things with data, more incredible things happen. Analytics makes us smarter and faster and better at what we do. It's practically a superpower. That's why we believe analytics is for everyone, and everything, and should be everywhere. That's why we believe in analytics for all. (upbeat music) >> Hey, everyone. Welcome back to "Accelerating Analytics Maturity". I'm your host, Lisa Martin. Alan Jacobson joins me next. The chief of data and analytics officer at Alteryx. Alan, it's great to have you on the program. >> Thanks, Lisa. >> So Alan, as we know, everyone knows that being data driven is very important. It's a household term these days, but 93% of organizations are not utilizing the analytics skills of their employees, which is creating a widening analytics gap. What's your advice, your recommendations for organizations who are just starting out with analytics? >> You're spot on, many organizations really aren't leveraging the full capability of their knowledge workers. And really the first step is probably assessing where you are on the journey, whether that's you personally, or your organization as a whole. We just launched an assessment tool on our website that we built with the International Institute of Analytics, that in a very short period of time, in about 15 minutes, you can go on and answer some questions and understand where you sit versus your peer set versus competitors and kind of where you are on the journey. >> So when people talk about data analytics, they often think, ah, this is for data science experts like people like you. So why should people in the lines of business like the finance folks, the marketing folks, why should they learn analytics? >> So domain experts are really in the best position. They know where the gold is buried in their companies. They know where the inefficiencies are. And it is so much easier and faster to teach a domain expert a bit about how to automate a process or how to use analytics than it is to take a data scientist and try to teach them to have the knowledge of a 20 year accounting professional or a logistics expert of your company. Much harder to do that. And really, if you think about it, the world has changed dramatically in a very short period of time. If you were a marketing professional 30 years ago, you likely didn't need to know anything about the internet, but today, do you know what you would call that marketing professional if they didn't know anything about the internet, probably unemployed or retired. And so knowledge workers are having to learn more and more skills to really keep up with their professions. And analytics is really no exception. Pretty much in every profession, people are needing to learn analytics to stay current and be capable for their companies. And companies need people who can do that. >> Absolutely, it seems like it's table stakes these days. Let's look at different industries now. Are there differences in how you see analytics in automation being employed in different industries? I know Alteryx is being used across a lot of different types of organizations from government to retail. I also see you're now with some of the leading sports teams. Any differences in industries? >> Yeah, there's an incredible actually commonality between the domains industry to industry. So if you look at what an HR professional is doing, maybe attrition analysis, it's probably quite similar, whether they're in oil and gas or in a high tech software company. And so really the similarities are much larger than you might think. And even on the sports front, we see many of the analytics that sports teams perform are very similar. So McLaren is one of the great partners that we work with and they use Alteryx across many areas of their business from finance to production, extreme sports, logistics, wind tunnel engineering, the marketing team analyzes social media data, all using Alteryx, and if I take as an example, the finance team, the finance team is trying to optimize the budget to make sure that they can hit the very stringent targets that F1 Sports has, and I don't see a ton of difference between the optimization that they're doing to hit their budget numbers and what I see Fortune 500 finance departments doing to optimize their budget, and so really the commonality is very high, even across industries. >> I bet every Fortune 500 or even every company would love to be compared to the same department within McLaren F1. Just to know that wow, what they're doing is so incredibly important as is what we're doing. >> So talk- >> Absolutely. >> About lessons learned, what lessons can business leaders take from those organizations like McLaren, who are the most analytically mature? >> Probably first and foremost, is that the ROI with analytics and automation is incredibly high. Companies are having a ton of success. It's becoming an existential threat to some degree, if your company isn't going on this journey and your competition is, it can be a huge problem. IDC just did a recent study about how companies are unlocking the ROI using analytics. And the data was really clear, organizations that have a higher percentage of their workforce using analytics are enjoying a much higher return from their analytic investment, and so it's not about hiring two double PhD statisticians from Oxford. It really is how widely you can bring your workforce on this journey, can they all get 10% more capable? And that's having incredible results at businesses all over the world. An another key finding that they had is that the majority of them said that when they had many folks using analytics, they were going on the journey faster than companies that didn't. And so picking technologies that'll help everyone do this and do this fast and do it easily. Having an approachable piece of software that everyone can use is really a key. >> So faster, able to move faster, higher ROI. I also imagine analytics across the organization is a big competitive advantage for organizations in any industry. >> Absolutely the IDC, or not the IDC, the International Institute of Analytics showed huge correlation between companies that were more analytically mature versus ones that were not. They showed correlation to growth of the company, they showed correlation to revenue and they showed correlation to shareholder values. So across really all of the key measures of business, the more analytically mature companies simply outperformed their competition. >> And that's key these days, is to be able to outperform your competition. You know, one of the things that we hear so often, Alan, is people talking about democratizing data and analytics. You talked about the line of business workers, but I got to ask you, is it really that easy for the line of business workers who aren't trained in data science to be able to jump in, look at data, uncover and extract business insights to make decisions? >> So in many ways, it really is that easy. I have a 14 and 16 year old kid. Both of them have learned Alteryx, they're Alteryx certified and it was quite easy. It took 'em about 20 hours and they were off to the races, but there can be some hard parts. The hard parts have more to do with change management. I mean, if you're an accountant that's been doing the best accounting work in your company for the last 20 years, and all you happen to know is a spreadsheet for those 20 years, are you ready to learn some new skills? And I would suggest you probably need to, if you want to keep up with your profession. The big four accounting firms have trained over a hundred thousand people in Alteryx. Just one firm has trained over a hundred thousand. You can't be an accountant or an auditor at some of these places without knowing Alteryx. And so the hard part, really in the end, isn't the technology and learning analytics and data science, the harder part is this change management, change is hard. I should probably eat better and exercise more, but it's hard to always do that. And so companies are finding that that's the hard part. They need to help people go on the journey, help people with the change management to help them become the digitally enabled accountant of the future, the logistics professional that is E enabled, that's the challenge. >> That's a huge challenge. Cultural shift is a challenge, as you said, change management. How do you advise customers if you might be talking with someone who might be early in their analytics journey, but really need to get up to speed and mature to be competitive, how do you guide them or give them recommendations on being able to facilitate that change management? >> Yeah, that's a great question. So people entering into the workforce today, many of them are starting to have these skills. Alteryx is used in over 800 universities around the globe to teach finance and to teach marketing and to teach logistics. And so some of this is happening naturally as new workers are entering the workforce, but for all of those who are already in the workforce, have already started their careers, learning in place becomes really important. And so we work with companies to put on programmatic approaches to help their workers do this. And so it's, again, not simply putting a box of tools in the corner and saying free, take one. We put on hackathons and analytic days, and it can be great fun. We have a great time with many of the customers that we work with, helping them do this, helping them go on the journey, and the ROI, as I said, is fantastic. And not only does it sometimes affect the bottom line, it can really make societal changes. We've seen companies have breakthroughs that have really made great impact to society as a whole. >> Isn't that so fantastic, to see the difference that that can make. It sounds like you guys are doing a great job of democratizing access to Alteryx to everybody. We talked about the line of business folks and the incredible importance of enabling them and the ROI, the speed, the competitive advantage. Can you share some specific examples that you think of Alteryx customers that really show data breakthroughs by the lines of business using the technology? >> Yeah, absolutely, so many to choose from. I'll give you two examples quickly. One is Armor Express. They manufacture life saving equipment, defensive equipments, like armor plated vests, and they were needing to optimize their supply chain, like many companies through the pandemic. We see how important the supply chain is. And so adjusting supply to match demand is really vital. And so they've used Alteryx to model some of their supply and demand signals and built a predictive model to optimize the supply chain. And it certainly helped out from a dollar standpoint. They cut over a half a million dollars of inventory in the first year, but more importantly, by matching that demand and supply signal, you're able to better meet customer demand. And so when people have orders and are looking to pick up a vest, they don't want to wait. And it becomes really important to get that right. Another great example is British Telecom. They're a company that services the public sector. They have very strict reporting regulations that they have to meet and they had, and this is crazy to think about, over 140 legacy spreadsheet models that they had to run to comply with these regulatory processes and report, and obviously running 140 legacy models that had to be done in a certain order and length, incredibly challenging. It took them over four weeks each time that they had to go through that process. And so to save time and have more efficiency in doing that, they trained 50 employees over just a two week period to start using Alteryx and learn Alteryx. And they implemented an all new reporting process that saw a 75% reduction in the number of man hours it took to run in a 60% run time performance. And so, again, a huge improvement. I can imagine it probably had better quality as well, because now that it was automated, you don't have people copying and pasting data into a spreadsheet. And that was just one project that this group of folks were able to accomplish that had huge ROI, but now those people are moving on and automating other processes and performing analytics in other areas. So you can imagine the impact by the end of the year that they will have on their business, potentially millions upon millions of dollars. And this is what we see again and again, company after company, government agency after government agency, is how analytics are really transforming the way work is being done. >> That was the word that came to mind when you were describing the all three customer examples, transformation, this is transformative. The ability to leverage Alteryx, to truly democratize data and analytics, give access to the lines of business is transformative for every organization. And also the business outcome you mentioned, those are substantial metrics based business outcomes. So the ROI in leveraging a technology like Alteryx seems to be right there, sitting in front of you. >> That's right, and to be honest, it's not only important for these businesses. It's important for the knowledge workers themselves. I mean, we hear it from people that they discover Alteryx, they automate a process, they finally get to get home for dinner with their families, which is fantastic, but it leads to new career paths. And so knowledge workers that have these added skills have so much larger opportunity. And I think it's great when the needs of businesses to become more analytic and automate processes actually matches the needs of the employees, and they too want to learn these skills and become more advanced in their capabilities. >> Huge value there for the business, for the employees themselves to expand their skillset, to really open up so many opportunities for not only the business to meet the demands of the demanding customer, but the employees to be able to really have that breadth and depth in their field of service. Great opportunities there, Alan. Is there anywhere that you want to point the audience to go to learn more about how they can get started? >> Yeah, so one of the things that we're really excited about is how fast and easy it is to learn these tools. So any of the listeners who want to experience Alteryx, they can go to the website, there's a free download on the website. You can take our analytic maturity assessment, as we talked about at the beginning, and see where you are on the journey and just reach out. We'd love to work with you and your organization to see how we can help you accelerate your journey on analytics and automation. >> Alan, it was a pleasure talking to you about democratizing data and analytics, the power in it for organizations across every industry. We appreciate your insights and your time. >> Thank you so much. >> In a moment, Paula Hansen, who is the president and chief revenue officer of Alteryx, and Jacqui Van der Leij Greyling, who's the global head of tax technology at eBay, will join me. You're watching "theCUBE", the leader in high tech enterprise coverage. >> 1200 hours of wind tunnel testing, 30 million race simulations, 2.4 second pit stops. >> Make that 2.3. >> Sector times out the wazoo. >> Way too much of this. >> Velocities, pressures, temperatures, 80,000 components generating 11.8 billion data points and one analytics platform to make sense of it all. When McLaren needs to turn complex data into winning insights, they turn to Alteryx. Alteryx, analytics automation. (upbeat music) >> Hey, everyone, welcome back to the program. Lisa Martin here, I've got two guests joining me. Please welcome back to "theCUBE" Paula Hansen, the chief revenue officer and president at Alteryx, and Jacqui Van der Leij Greyling joins us as well, the global head of tax technology at eBay. They're going to share with you how Alteryx is helping eBay innovate with analytics. Ladies, welcome, it's great to have you both on the program. >> Thank you, Lisa, it's great to be here. >> Yeah, Paula, we're going to start with you. In this program, we've heard from Jason Klein, we've heard from Alan Jacobson. They talked about the need to democratize analytics across any organization to really drive innovation. With analytics, as they talked about, at the forefront of software investments, how's Alteryx helping its customers to develop roadmaps for success with analytics? >> Well, thank you, Lisa. It absolutely is about our customers' success. And we partner really closely with our customers to develop a holistic approach to their analytics success. And it starts of course with our innovative technology and platform, but ultimately we help our customers to create a culture of data literacy and analytics from the top of the organization, starting with the C-suite. And we partner with our customers to build their roadmaps for scaling that culture of analytics, through things like enablement programs, skills assessments, hackathons, setting up centers of excellence to help their organization scale and drive governance of this analytics capability across the enterprise. So at the end of the day, it's really about helping our customers to move up their analytics maturity curve with proven technologies and best practices, so they can make better business decisions and compete in their respective industries. >> Excellent, sounds like a very strategic program, we're going to unpack that. Jacqui, let's bring you into the conversation. Speaking of analytics maturity, one of the things that we talked about in this event is the IDC report that showed that 93% of organizations are not utilizing the analytics skills of their employees, but then there's eBay. How Jacqui did eBay become one of the 7% of organizations who's really maturing and how are you using analytics across the organization at eBay? >> So I think the main thing for us is when we started out was is that, our, especially in finance, they became spreadsheet professionals instead of the things that we really want our employees to add value to. And we realized we had to address that. And we also knew we couldn't wait for all our data to be centralized until we actually start using the data or start automating and being more effective. So ultimately we really started very, very actively embedding analytics in our people and our data and our processes. >> Starting with people is really critical. Jacqui, continuing with you, what were some of the roadblocks to analytics adoption that you faced and how did you overcome them? >> So I think eBay is a very data driven company. We have a lot of data. I think we are 27 years around this year, so we have the data, but it is everywhere. And how do you use that data? How do you use it efficiently? How do you get to the data? And I believe that that is definitely one of our biggest roadblocks when we started out and just finding those data sources and finding ways to connect to them to move forward. The other thing is that people were experiencing a lot of frustration. I mentioned before about the spreadsheet professionals. And there was no, we were not independent. You couldn't move forward, you would've put it on somebody else's roadmap to get the data and to get the information if you want it. So really finding something that everybody could access analytics or access data. And finally we have to realize is that this is uncharted territory. This is not exactly something that everybody is used to working with every day. So how do you find something that is easy, and that is not so daunting on somebody who's brand new to the field? And I would call those out as your major roadblocks, because you always have, not always, but most of the times you have support from the top, and in our case we have, but at the end of the day, it's our people that need to actually really embrace it, and making that accessible for them, I would say is definitely not per se, a roadblock, but basically a block you want to be able to move. >> It's really all about putting people first. Question for both of you, and Paula we'll start with you, and then Jacqui we'll go to you. I think the message in this program that the audience is watching with us is very clear. Analytics is for everyone, should be for everyone. Let's talk now about how both of your organizations are empowering people, those in the organization that may not have technical expertise to be able to leverage data, so that they can actually be data driven. Paula. >> Yes, well, we leverage our platform across all of our business functions here at Alteryx. And just like Jacqui explained, at eBay finance is probably one of the best examples of how we leverage our own platform to improve our business performance. So just like Jacqui mentioned, we have this huge amount of data flowing through our enterprise and the opportunity to leverage that into insights and analytics is really endless. So our CFO Kevin Rubin has been a key sponsor for using our own technology. We use Alteryx for forecasting all of our key performance metrics, for business planning, across our audit function, to help with compliance and regulatory requirements, tax, and even to close our books at the end of each quarter. So it's really going to remain across our business. And at the end of the day, it comes to how do you train users? How do you engage users to lean into this analytic opportunity to discover use cases? And so one of the other things that we've seen many companies do is to gamify that process, to build a game that brings users into the experience for training and to work with each other, to problem solve and along the way, maybe earn badges depending on the capabilities and trainings that they take. And just have a little healthy competition as an employee base around who can become more sophisticated in their analytic capability. So I think there's a lot of different ways to do it. And as Jacqui mentioned, it's really about ensuring that people feel comfortable, that they feel supported, that they have access to the training that they need, and ultimately that they are given both the skills and the confidence to be able to be a part of this great opportunity of analytics. >> That confidence is key. Jacqui, talk about some of the ways that you're empowering folks without that technical expertise to really be data driven. >> Yeah, I think it means to what Paula has said in terms of getting people excited about it, but it's also understanding that this is a journey and everybody is at a different place in their journey. You have folks that's already really advanced who has done this every day. And then you have really some folks that this is brand new or maybe somewhere in between. And it's about how you get everybody in their different phases to get to the initial destination. I say initial, because I believe a journey is never really complete. What we have done is that we decided to invest, and built a proof of concept, and we got our CFO to sponsor a hackathon. We opened it up to everybody in finance in the middle of the pandemic. So everybody was on Zoom and we told people, listen, we're going to teach you this tool, it's super easy, and let's just see what you can do. We ended up having 70 entries. We had only three weeks. So and these are people that do not have a background. They are not engineers, they're not data scientists. And we ended up with a 25,000 hour savings at the end of that hackathon from the 70 entries with people that have never, ever done anything like this before. And there you have the result. And then it just went from there. People had a proof of concept. They knew that it worked and they overcame the initial barrier of change. And that's where we are seeing things really, really picking up now. >> That's fantastic. And the business outcome that you mentioned there, the business impact is massive, helping folks get that confidence to be able to overcome sometimes the cultural barriers is key here. I think another thing that this program has really highlighted is there is a clear demand for data literacy in the job market, regardless of organization. Can each of you share more about how you're empowering the next generation of data workers? Paula, we'll start with you. >> Absolutely, and Jacqui says it so well, which is that it really is a journey that organizations are on and we as people in society are on in terms of upskilling our capabilities. So one of the things that we're doing here at Alteryx to help address this skillset gap on a global level is through a program that we call SparkED, which is essentially a no-cost analytics education program that we take to universities and colleges globally to help build the next generation of data workers. When we talk to our customers like eBay and many others, they say that it's difficult to find the skills that they want when they're hiring people into the job market. And so this program's really developed just to do just that, to close that gap and to work hand in hand with students and educators to improve data literacy for the next generation. So we're just getting started with SparkED. We started last May, but we currently have over 850 educational institutions globally engaged across 47 countries, and we're going to continue to invest here because there's so much opportunity for people, for society and for enterprises, when we close the gap and empower more people with the necessary analytics skills to solve all the problems that data can help solve. >> So SparkED has made a really big impact in such a short time period. It's going to be fun to watch the progress of that. Jacqui, let's go over to you now. Talk about some of the things that eBay is doing to empower the next generation of data workers. >> So we basically wanted to make sure that we kept that momentum from the hackathon, that we don't lose that excitement. So we just launched the program called eBay Masterminds. And what it basically is, is it's an inclusive innovation in each other, where we firmly believe that innovation is for upskilling for all analytics roles. So it doesn't matter your background, doesn't matter which function you are in, come and participate in in this where we really focus on innovation, introducing new technologies and upskilling our people. We are, apart from that, we also said, well, we shouldn't just keep it to inside eBay. We have to share this innovation with the community. So we are actually working on developing an analytics high school program, which we hope to pilot by the end of this year, where we will actually have high schoolers come in and teach them data essentials, the soft skills around analytics, but also how to use Alteryx. And we're working with, actually, we're working with SparkED and they're helping us develop that program. And we really hope that at, say, by the end of the year, we have a pilot and then also next year, we want to roll it out in multiple locations in multiple countries and really, really focus on that whole concept of analytics for all. >> Analytics for all, sounds like Alteryx and eBay have a great synergistic relationship there that is jointly aimed at especially going down the stuff and getting people when they're younger interested, and understanding how they can be empowered with data across any industry. Paula, let's go back to you, you were recently on "theCUBE"'s Supercloud event just a couple of weeks ago. And you talked about the challenges the companies are facing as they're navigating what is by default a multi-cloud world. How does the Alteryx Analytics Cloud platform enable CIOs to democratize analytics across their organization? >> Yes, business leaders and CIOs across all industries are realizing that there just aren't enough data scientists in the world to be able to make sense of the massive amounts of data that are flowing through organizations. Last I checked, there was 2 million data scientists in the world, so that's woefully underrepresented in terms of the opportunity for people to be a part of the analytics solution. So what we're seeing now with CIOs, with business leaders is that they're integrating data analysis and the skillset of data analysis into virtually every job function, and that is what we think of when we think of analytics for all. And so our mission with Alteryx Analytics Cloud is to empower all of those people in every job function, regardless of their skillset, as Jacqui pointed out from people that are just getting started all the way to the most sophisticated of technical users. Every worker across that spectrum can have a meaningful role in the opportunity to unlock the potential of the data for their company and their organizations. So that's our goal with Alteryx Analytics Cloud, and it operates in a multi cloud world and really helps across all sizes of data sets to blend, cleanse, shape, analyze, and report out so that we can break down data silos across the enterprise and help drive real business outcomes as a result of unlocking the potential of data. >> As well as really lessening that skill gap. As you were saying, there's only 2 million data scientists. You don't need to be a data scientist, that's the beauty of what Alteryx is enabling and eBay is a great example of that. Jacqui, let's go ahead and wrap things with you. You talked a great deal about the analytics maturity that you have fostered at eBay. It obviously has the right culture to adapt to that. Can you talk a little bit and take us out here in terms of where Alteryx fits in as that analytics maturity journey continues and what are some of the things that you are most excited about as analytics truly gets democratized across eBay? >> When we're starting up and getting excited about things when it comes to analytics, I can go on all day, but I'll keep it short and sweet for you. I do think we are on the top of the pool of data scientists. And I really feel that that is your next step, for us anyways, is that how do we get folks to not see data scientists as this big thing, like a rocket scientist, it's something completely different. And it's something that is in everybody in a certain extent. So again, partnering with Alteryx who just released the AI ML solution, allowing folks to not have a data scientist program, but actually build models and be able to solve problems that way. So we have engaged with Alteryx and we purchased the licenses, quite a few. And right now through our Masterminds program, we're actually running a four month program for all skill levels, teaching them AI ML and machine learning and how they can build their own models. We are really excited about that. We have over 50 participants without a background from all over the organization. We have members from our customer services. We have even some of our engineers are actually participating in the program. We just kicked it off. And I really believe that that is our next step. I want to give you a quick example of the beauty of this is where we actually just allow people to go out and think about ideas and come up with things. And one of the people in our team who doesn't have a data scientist background at all, was able to develop a solution where there is a checkout feedback functionality on the eBay side where sellers or buyers can verbatim add information. And she built a model to be able to determine what relates to tax specific, what is the type of problem, and even predict how that problem can be solved before we as a human even step in, and now instead of us or somebody going to verbatim and try to figure out what's going on there, we can focus on fixing the error versus actually just reading through things and not adding any value, and it's a beautiful tool and I was very impressed when I saw the demo and definitely developing that sort of thing. >> That sounds fantastic. And I think just the one word that keeps coming to mind, and we've said this a number of times in the program today is empowerment. What you're actually really doing to truly empower people across the organization with varying degrees of skill level, going down to the high school level, really exciting. We'll have to stay tuned to see what some of the great things are that come from this continued partnership. Ladies, I want to thank you so much for joining me on the program today and talking about how Alteryx and eBay are really partnering together to democratize analytics and to facilitate its maturity. It's been great talking to you. >> Thank you, Lisa. >> Thank you so much. (cheerful electronic music) >> As you heard over the course of our program, organizations where more people are using analytics who have deeper capabilities in each of the four Es, that's everyone, everything, everywhere, and easy analytics, those organizations achieve more ROI from their respective investments in analytics and automation than those who don't. We also heard a great story from eBay, great example of an enterprise that is truly democratizing analytics across its organization. It's enabling and empowering line of business users to use analytics, not only focused on key aspects of their job, but develop new skills rather than doing the same repetitive tasks. We want to thank you so much for watching the program today. Remember you can find all of the content on thecube.net. You can find all of the news from today on siliconangle.com and of course alteryx.com. We also want to thank Alteryx for making this program possible and for sponsoring "theCUBE". For all of my guests, I'm Lisa Martin. We want to thank you for watching and bye for now. (upbeat music)

Published Date : Sep 10 2022

SUMMARY :

in the next 12 to 18 months. Excited to talk with you. over the next 12 to 18 months, And it looks like from the info brief and the world is changing data. that the info brief uncovered with respect So for example, on the people side, in the data and analytics and the answer, that'll be able to. just so we get that clean Thank you for that. that the info brief uncovered as compared to the technology itself. So overall, the enterprises to be aware of at the outset? is that the people aspect of analytics If we could do the same, Lisa, Here, I'm going to give us a little break. to the data and analytics and really maximize the investments And the data from this survey shows this And it's expected to spend more and plan to invest accordingly, that can snap to and the great nuggets in there. Alteryx is going to join me. that data analytics is for the few, Alan, it's great to that being data driven is very important. And really the first step the lines of business and more skills to really keep of the leading sports teams. between the domains industry to industry. to be compared to the same is that the majority of them said So faster, able to So across really all of the is to be able to outperform that is E enabled, that's the challenge. and mature to be competitive, around the globe to teach finance and the ROI, the speed, that they had to run to comply And also the business of the employees, and they of the demanding customer, to see how we can help you the power in it for organizations and Jacqui Van der Leij 1200 hours of wind tunnel testing, to make sense of it all. back to the program. going to start with you. So at the end of the day, one of the 7% of organizations to be centralized until we of the roadblocks to analytics adoption and to get the information if you want it. that the audience is watching and the confidence to be able to be a part to really be data driven. in their different phases to And the business outcome and to work hand in hand Jacqui, let's go over to you now. We have to share this Paula, let's go back to in the opportunity to unlock and eBay is a great example of that. and be able to solve problems that way. that keeps coming to mind, Thank you so much. in each of the four Es,

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Breaking Analysis: Enterprise Technology Predictions 2022


 

>> From theCUBE Studios in Palo Alto and Boston, bringing you data-driven insights from theCUBE and ETR, this is Breaking Analysis with Dave Vellante. >> The pandemic has changed the way we think about and predict the future. As we enter the third year of a global pandemic, we see the significant impact that it's had on technology strategy, spending patterns, and company fortunes Much has changed. And while many of these changes were forced reactions to a new abnormal, the trends that we've seen over the past 24 months have become more entrenched, and point to the way that's coming ahead in the technology business. Hello and welcome to this week's Wikibon CUBE Insights powered by ETR. In this Breaking Analysis, we welcome our partner and colleague and business friend, Erik Porter Bradley, as we deliver what's becoming an annual tradition for Erik and me, our predictions for Enterprise Technology in 2022 and beyond Erik, welcome. Thanks for taking some time out. >> Thank you, Dave. Luckily we did pretty well last year, so we were able to do this again. So hopefully we can keep that momentum going. >> Yeah, you know, I want to mention that, you know, we get a lot of inbound predictions from companies and PR firms that help shape our thinking. But one of the main objectives that we have is we try to make predictions that can be measured. That's why we use a lot of data. Now not all will necessarily fit that parameter, but if you've seen the grading of our 2021 predictions that Erik and I did, you'll see we do a pretty good job of trying to put forth prognostications that can be declared correct or not, you know, as black and white as possible. Now let's get right into it. Our first prediction, we're going to go run into spending, something that ETR surveys for quarterly. And we've reported extensively on this. We're calling for tech spending to increase somewhere around 8% in 2022, we can see there on the slide, Erik, we predicted spending last year would increase by 4% IDC. Last check was came in at five and a half percent. Gardner was somewhat higher, but in general, you know, not too bad, but looking ahead, we're seeing an acceleration from the ETR September surveys, as you can see in the yellow versus the blue bar in this chart, many of the SMBs that were hard hit by the pandemic are picking up spending again. And the ETR data is showing acceleration above the mean for industries like energy, utilities, retail, and services, and also, notably, in the Forbes largest 225 private companies. These are companies like Mars or Koch industries. They're predicting well above average spending for 2022. So Erik, please weigh in here. >> Yeah, a lot to bring up on this one, I'm going to be quick. So 1200 respondents on this, over a third of which were at the C-suite level. So really good data that we brought in, the usual bucket of, you know, fortune 500, global 2000 make up the meat of that median, but it's 8.3% and rising with momentum as we see. What's really interesting right now is that energy and utilities. This is usually like, you know, an orphan stock dividend type of play. You don't see them at the highest point of tech spending. And the reason why right now is really because this state of tech infrastructure in our energy infrastructure needs help. And it's obvious, remember the Florida municipality break reach last year? When they took over the water systems or they had the ability to? And this is a real issue, you know, there's bad nation state actors out there, and I'm no alarmist, but the energy and utility has to spend this money to keep up. It's really important. And then you also hit on the retail consumer. Obviously what's happened, the work from home shift created a shop from home shift, and the trends that are happening right now in retail. If you don't spend and keep up, you're not going to be around much longer. So I think the really two interesting things here to call out are energy utilities, usually a laggard in IT spend and it's leading, and also retail consumer, a lot of changes happening. >> Yeah. Great stuff. I mean, I recall when we entered the pandemic, really ETR was the first to emphasize the impact that work from home was going to have, so I really put a lot of weight on this data. Okay. Our next prediction is we're going to get into security, it's one of our favorite topics. And that is that the number one priority that needs to be addressed by organizations in 2022 is security and you can see, in this slide, the degree to which security is top of mind, relative to some other pretty important areas like cloud, productivity, data, and automation, and some others. Now people may say, "Oh, this is obvious." But I'm going to add some context here, Erik, and then bring you in. First, organizations, they don't have unlimited budgets. And there are a lot of competing priorities for dollars, especially with the digital transformation mandate. And depending on the size of the company, this data will vary. For example, while security is still number one at the largest public companies, and those are of course of the biggest spenders, it's not nearly as pronounced as it is on average, or in, for example, mid-sized companies and government agencies. And this is because midsized companies or smaller companies, they don't have the resources that larger companies do. Larger companies have done a better job of securing their infrastructure. So these mid-size firms are playing catch up and the data suggests cyber is even a bigger priority there, gaps that they have to fill, you know, going forward. And that's why we think there's going to be more demand for MSSPs, managed security service providers. And we may even see some IPO action there. And then of course, Erik, you and I have talked about events like the SolarWinds Hack, there's more ransomware attacks, other vulnerabilities. Just recently, like Log4j in December. All of this has heightened concerns. Now I want to talk a little bit more about how we measure this, you know, relatively, okay, it's an obvious prediction, but let's stick our necks out a little bit. And so in addition to the rise of managed security services, we're calling for M&A and/or IPOs, we've specified some names here on this chart, and we're also pointing to the digital supply chain as an area of emphasis. Again, Log4j really shone that under a light. And this is going to help the likes of Auth0, which is now Okta, SailPoint, which is called out on this chart, and some others. We're calling some winners in end point security. Erik, you're going to talk about sort of that lifecycle, that transformation that we're seeing, that migration to new endpoint technologies that are going to benefit from this reset refresh cycle. So Erik, weigh in here, let's talk about some of the elements of this prediction and some of the names on that chart. >> Yeah, certainly. I'm going to start right with Log4j top of mind. And the reason why is because we're seeing a real paradigm shift here where things are no longer being attacked at the network layer, they're being attacked at the application layer, and in the application stack itself. And that is a huge shift left. And that's taking in DevSecOps now as a real priority in 2022. That's a real paradigm shift over the last 20 years. That's not where attacks used to come from. And this is going to have a lot of changes. You called out a bunch of names in there that are, they're either going to work. I would add to that list Wiz. I would add Orca Security. Two names in our emerging technology study, in addition to the ones you added that are involved in cloud security and container security. These names are either going to get gobbled up. So the traditional legacy names are going to have to start writing checks and, you know, legacy is not fair, but they're in the data center, right? They're, on-prem, they're not cloud native. So these are the names that money is going to be flowing to. So they're either going to get gobbled up, or we're going to see some IPO's. And on the other thing I want to talk about too, is what you mentioned. We have CrowdStrike on that list, We have SentinalOne on the list. Everyone knows them. Our data was so strong on Tanium that we actually went positive for the first time just today, just this morning, where that was released. The trifecta of these are so important because of what you mentioned, under resourcing. We can't have security just tell us when something happens, it has to automate, and it has to respond. So in this next generation of EDR and XDR, an automated response has to happen because people are under-resourced, salaries are really high, there's a skill shortage out there. Security has to become responsive. It can't just monitor anymore. >> Yeah. Great. And we should call out too. So we named some names, Snyk, Aqua, Arctic Wolf, Lacework, Netskope, Illumio. These are all sort of IPO, or possibly even M&A candidates. All right. Our next prediction goes right to the way we work. Again, something that ETR has been on for awhile. We're calling for a major rethink in remote work for 2022. We had predicted last year that by the end of 2021, there'd be a larger return to the office with the norm being around a third of workers permanently remote. And of course the variants changed that equation and, you know, gave more time for people to think about this idea of hybrid work and that's really come in to focus. So we're predicting that is going to overtake fully remote as the dominant work model with only about a third of the workers back in the office full-time. And Erik, we expect a somewhat lower percentage to be fully remote. It's now sort of dipped under 30%, at around 29%, but it's still significantly higher than the historical average of around 15 to 16%. So still a major change, but this idea of hybrid and getting hybrid right, has really come into focus. Hasn't it? >> Yeah. It's here to stay. There's no doubt about it. We started this in March of 2020, as soon as the virus hit. This is the 10th iteration of the survey. No one, no one ever thought we'd see a number where only 34% of people were going to be in office permanently. That's a permanent number. They're expecting only a third of the workers to ever come back fully in office. And against that, there's 63% that are saying their permanent workforce is going to be either fully remote or hybrid. And this, I can't really explain how big of a paradigm shift this is. Since the start of the industrial revolution, people leave their house and go to work. Now they're saying that's not going to happen. The economic impact here is so broad, on so many different areas And, you know, the reason is like, why not? Right? The productivity increase is real. We're seeing the productivity increase. Enterprises are spending on collaboration tools, productivity tools, We're seeing an increased perception in productivity of their workforce. And the CFOs can cut down an expense item. I just don't see a reason why this would end, you know, I think it's going to continue. And I also want to point out these results, as high as they are, were before the Omicron wave hit us. I can only imagine what these results would have been if we had sent the survey out just two or three weeks later. >> Yeah. That's a great point. Okay. Next prediction, we're going to look at the supply chain, specifically in how it's affecting some of the hardware spending and cloud strategies in the future. So in this chart, ETRS buyers, have you experienced problems procuring hardware as a result of supply chain issues? And, you know, despite the fact that some companies are, you know, I would call out Dell, for example, doing really well in terms of delivering, you can see that in the numbers, it's pretty clear, there's been an impact. And that's not not an across the board, you know, thing where vendors are able to deliver, especially acute in PCs, but also pronounced in networking, also in firewall servers and storage. And what's interesting is how companies are responding and reacting. So first, you know, I'm going to call the laptop and PC demand staying well above pre-COVID norms. It had peaked in 2012. Pre-pandemic it kept dropping and dropping and dropping, in terms of, you know, unit volume, where the market was contracting. And we think can continue to grow this year in double digits in 2022. But what's interesting, Erik, is when you survey customers, is despite the difficulty they're having in procuring network hardware, there's as much of a migration away from existing networks to the cloud. You could probably comment on that. Their networks are more fossilized, but when it comes to firewalls and servers and storage, there's a much higher propensity to move to the cloud. 30% of customers that ETR surveyed will replace security appliances with cloud services and 41% and 34% respectively will move to cloud compute and storage in 2022. So cloud's relentless march on traditional on-prem models continues. Erik, what do you make of this data? Please weigh in on this prediction. >> As if we needed another reason to go to the cloud. Right here, here it is yet again. So this was added to the survey by client demand. They were asking about the procurement difficulties, the supply chain issues, and how it was impacting our community. So this is the first time we ran it. And it really was interesting to see, you know, the move there. And storage particularly I found interesting because it correlated with a huge jump that we saw on one of our vendor names, which was Rubrik, had the highest net score that it's ever had. So clearly we're seeing some correlation with some of these names that are there, you know, really well positioned to take storage, to take data into the cloud. So again, you didn't need another reason to, you know, hasten this digital transformation, but here we are, we have it yet again, and I don't see it slowing down anytime soon. >> You know, that's a really good point. I mean, it's not necessarily bad news for the... I mean, obviously you wish that it had no change, would be great, but things, you know, always going to change. So we'll talk about this a little bit later when we get into the Supercloud conversation, but this is an opportunity for people who embrace the cloud. So we'll come back to that. And I want to hang on cloud a bit and share some recent projections that we've made. The next prediction is the big four cloud players are going to surpass 167 billion, an IaaS and PaaS revenue in 2022. We track this. Observers of this program know that we try to create an apples to apples comparison between AWS, Azure, GCP and Alibaba in IaaS and PaaS. So we're calling for 38% revenue growth in 2022, which is astounding for such a massive market. You know, AWS is probably not going to hit a hundred billion dollar run rate, but they're going to be close this year. And we're going to get there by 2023, you know they're going to surpass that. Azure continues to close the gap. Now they're about two thirds of the size of AWS and Google, we think is going to surpass Alibaba and take the number three spot. Erik, anything you'd like to add here? >> Yeah, first of all, just on a sector level, we saw our sector, new survey net score on cloud jumped another 10%. It was already really high at 48. Went up to 53. This train is not slowing down anytime soon. And we even added an edge compute type of player, like CloudFlare into our cloud bucket this year. And it debuted with a net score of almost 60. So this is really an area that's expanding, not just the big three, but everywhere. We even saw Oracle and IBM jump up. So even they're having success, taking some of their on-prem customers and then selling them to their cloud services. This is a massive opportunity and it's not changing anytime soon, it's going to continue. >> And I think the operative word there is opportunity. So, you know, the next prediction is something that we've been having fun with and that's this Supercloud becomes a thing. Now, the reason I say we've been having fun is we put this concept of Supercloud out and it's become a bit of a controversy. First, you know, what the heck's the Supercloud right? It's sort of a buzz-wordy term, but there really is, we believe, a thing here. We think there needs to be a rethinking or at least an evolution of the term multi-cloud. And what we mean is that in our view, you know, multicloud from a vendor perspective was really cloud compatibility. It wasn't marketed that way, but that's what it was. Either a vendor would containerize its legacy stack, shove it into the cloud, or a company, you know, they'd do the work, they'd build a cloud native service on one of the big clouds and they did do it for AWS, and then Azure, and then Google. But there really wasn't much, if any, leverage across clouds. Now from a buyer perspective, we've always said multicloud was a symptom of multi-vendor, meaning I got different workloads, running in different clouds, or I bought a company and they run on Azure, and I do a lot of work on AWS, but generally it wasn't necessarily a prescribed strategy to build value on top of hyperscale infrastructure. There certainly was somewhat of a, you know, reducing lock-in and hedging the risk. But we're talking about something more here. We're talking about building value on top of the hyperscale gift of hundreds of billions of dollars in CapEx. So in addition, we're not just talking about transforming IT, which is what the last 10 years of cloud have been like. And, you know, doing work in the cloud because it's cheaper or simpler or more agile, all of those things. So that's beginning to change. And this chart shows some of the technology vendors that are leaning toward this Supercloud vision, in our view, building on top of the hyperscalers that are highlighted in red. Now, Jerry Chan at Greylock, they wrote a piece called Castles in the Cloud. It got our thinking going, and he and the team at Greylock, they're building out a database of all the cloud services and all the sub-markets in cloud. And that got us thinking that there's a higher level of abstraction coalescing in the market, where there's tight integration of services across clouds, but the underlying complexity is hidden, and there's an identical experience across clouds, and even, in my dreams, on-prem for some platforms, so what's new or new-ish and evolving are things like location independence, you've got to include the edge on that, metadata services to optimize locality of reference and data source awareness, governance, privacy, you know, application independent and dependent, actually, recovery across clouds. So we're seeing this evolve. And in our view, the two biggest things that are new are the technology is evolving, where you're seeing services truly integrate cross-cloud. And the other big change is digital transformation, where there's this new innovation curve developing, and it's not just about making your IT better. It's about SaaS-ifying and automating your entire company workflows. So Supercloud, it's not just a vendor thing to us. It's the evolution of, you know, the, the Marc Andreessen quote, "Every company will be a SaaS company." Every company will deliver capabilities that can be consumed as cloud services. So Erik, the chart shows spending momentum on the y-axis and net score, or presence in the ETR data center, or market share on the x-axis. We've talked about snowflake as the poster child for this concept where the vision is you're in their cloud and sharing data in that safe place. Maybe you could make some comments, you know, what do you think of this Supercloud concept and this change that we're sensing in the market? >> Well, I think you did a great job describing the concept. So maybe I'll support it a little bit on the vendor level and then kind of give examples of the ones that are doing it. You stole the lead there with Snowflake, right? There is no better example than what we've seen with what Snowflake can do. Cross-portability in the cloud, the ability to be able to be, you know, completely agnostic, but then build those services on top. They're better than anything they could offer. And it's not just there. I mean, you mentioned edge compute, that's a whole nother layer where this is coming in. And CloudFlare, the momentum there is out of control. I mean, this is a company that started off just doing CDN and trying to compete with Okta Mite. And now they're giving you a full soup to nuts with security and actual edge compute layer, but it's a fantastic company. What they're doing, it's another great example of what you're seeing here. I'm going to call out HashiCorp as well. They're more of an infrastructure services, a little bit more of an open-source freemium model, but what they're doing as well is completely cloud agnostic. It's dynamic. It doesn't care if you're in a container, it doesn't matter where you are. They recently IPO'd and they're down 25%, but their data looks so good across both of our emerging technology and TISA survey. It's certainly another name that's playing on this. And another one that we mentioned as well is Rubrik. If you need storage, compute, and in the cloud layer and you need to be agnostic to it, they're another one that's really playing in this space. So I think it's a great concept you're bringing up. I think it's one that's here to stay and there's certainly a lot of vendors that fit into what you're describing. >> Excellent. Thank you. All right, let's shift to data. The next prediction, it might be a little tough to measure. Before I said we're trying to be a little black and white here, but it relates to Data Mesh, which is, the ideas behind that term were created by Zhamak Dehghani of ThoughtWorks. And we see Data Mesh is really gaining momentum in 2022, but it's largely going to be, we think, confined to a more narrow scope. Now, the impetus for change in data architecture in many companies really stems from the fact that their Hadoop infrastructure really didn't solve their data problems and they struggle to get more value out of their data investments. Data Mesh prescribes a shift to a decentralized architecture in domain ownership of data and a shift to data product thinking, beyond data for analytics, but data products and services that can be monetized. Now this a very powerful in our view, but they're difficult for organizations to get their heads around and further decentralization creates the need for a self-service platform and federated data governance that can be automated. And not a lot of standards around this. So it's going to take some time. At our power panel a couple of weeks ago on data management, Tony Baer predicted a backlash on Data Mesh. And I don't think it's going to be so much of a backlash, but rather the adoption will be more limited. Most implementations we think are going to use a starting point of AWS and they'll enable domains to access and control their own data lakes. And while that is a very small slice of the Data Mesh vision, I think it's going to be a starting point. And the last thing I'll say is, this is going to take a decade to evolve, but I think it's the right direction. And whether it's a data lake or a data warehouse or a data hub or an S3 bucket, these are really, the concept is, they'll eventually just become nodes on the data mesh that are discoverable and access is governed. And so the idea is that the stranglehold that the data pipeline and process and hyper-specialized roles that they have on data agility is going to evolve. And decentralized architectures and the democratization of data will eventually become a norm for a lot of different use cases. And Erik, I wonder if you'd add anything to this. >> Yeah. There's a lot to add there. The first thing that jumped out to me was that that mention of the word backlash you said, and you said it's not really a backlash, but what it could be is these are new words trying to solve an old problem. And I do think sometimes the industry will notice that right away and maybe that'll be a little pushback. And the problems are what you already mentioned, right? We're trying to get to an area where we can have more assets in our data site, more deliverable, and more usable and relevant to the business. And you mentioned that as self-service with governance laid on top. And that's really what we're trying to get to. Now, there's a lot of ways you can get there. Data fabric is really the technical aspect and data mesh is really more about the people, the process, and the governance, but the two of those need to meet, in order to make that happen. And as far as tools, you know, there's even cataloging names like Informatica that play in this, right? Istio plays in this, Snowflake plays in this. So there's a lot of different tools that will support it. But I think you're right in calling out AWS, right? They have AWS Lake, they have AWS Glue. They have so much that's trying to drive this. But I think the really important thing to keep here is what you said. It's going to be a decade long journey. And by the way, we're on the shoulders of giants a decade ago that have even gotten us to this point to talk about these new words because this has been an ongoing type of issue, but ultimately, no matter which vendors you use, this is going to come down to your data governance plan and the data literacy in your business. This is really about workflows and people as much as it is tools. So, you know, the new term of data mesh is wonderful, but you still have to have the people and the governance and the processes in place to get there. >> Great, thank you for that, Erik. Some great points. All right, for the next prediction, we're going to shine the spotlight on two of our favorite topics, Snowflake and Databricks, and the prediction here is that, of course, Databricks is going to IPO this year, as expected. Everybody sort of expects that. And while, but the prediction really is, well, while these two companies are facing off already in the market, they're also going to compete with each other for M&A, especially as Databricks, you know, after the IPO, you're going to have, you know, more prominence and a war chest. So first, these companies, they're both looking pretty good, the same XY graph with spending velocity and presence and market share on the horizontal axis. And both Snowflake and Databricks are well above that magic 40% red dotted line, the elevated line, to us. And for context, we've included a few other firms. So you can see kind of what a good position these two companies are really in, especially, I mean, Snowflake, wow, it just keeps moving to the right on this horizontal picture, but maintaining the next net score in the Y axis. Amazing. So, but here's the thing, Databricks is using the term Lakehouse implying that it has the best of data lakes and data warehouses. And Snowflake has the vision of the data cloud and data sharing. And Snowflake, they've nailed analytics, and now they're moving into data science in the domain of Databricks. Databricks, on the other hand, has nailed data science and is moving into the domain of Snowflake, in the data warehouse and analytics space. But to really make this seamless, there has to be a semantic layer between these two worlds and they're either going to build it or buy it or both. And there are other areas like data clean rooms and privacy and data prep and governance and machine learning tooling and AI, all that stuff. So the prediction is they'll not only compete in the market, but they'll step up and in their competition for M&A, especially after the Databricks IPO. We've listed some target names here, like Atscale, you know, Iguazio, Infosum, Habu, Immuta, and I'm sure there are many, many others. Erik, you care to comment? >> Yeah. I remember a year ago when we were talking Snowflake when they first came out and you, and I said, "I'm shocked if they don't use this war chest of money" "and start going after more" "because we know Slootman, we have so much respect for him." "We've seen his playbook." And I'm actually a little bit surprised that here we are, at 12 months later, and he hasn't spent that money yet. So I think this prediction's just spot on. To talk a little bit about the data side, Snowflake is in rarefied air. It's all by itself. It is the number one net score in our entire TISA universe. It is absolutely incredible. There's almost no negative intentions. Global 2000 organizations are increasing their spend on it. We maintain our positive outlook. It's really just, you know, stands alone. Databricks, however, also has one of the highest overall net sentiments in the entire universe, not just its area. And this is the first time we're coming up positive on this name as well. It looks like it's not slowing down. Really interesting comment you made though that we normally hear from our end-user commentary in our panels and our interviews. Databricks is really more used for the data science side. The MLAI is where it's best positioned in our survey. So it might still have some catching up to do to really have that caliber of usability that you know Snowflake is seeing right now. That's snowflake having its own marketplace. There's just a lot more to Snowflake right now than there is Databricks. But I do think you're right. These two massive vendors are sort of heading towards a collision course, and it'll be very interesting to see how they deploy their cash. I think Snowflake, with their incredible management and leadership, probably will make the first move. >> Well, I think you're right on that. And by the way, I'll just add, you know, Databricks has basically said, hey, it's going to be easier for us to come from data lakes into data warehouse. I'm not sure I buy that. I think, again, that semantic layer is a missing ingredient. So it's going to be really interesting to see how this plays out. And to your point, you know, Snowflake's got the war chest, they got the momentum, they've got the public presence now since November, 2020. And so, you know, they're probably going to start making some aggressive moves. Anyway, next prediction is something, Erik, that you and I have talked about many, many times, and that is observability. I know it's one of your favorite topics. And we see this world screaming for more consolidation it's going all in on cloud native. These legacy stacks, they're fighting to stay relevant, but the direction is pretty clear. And the same XY graph lays out the players in the field, with some of the new entrants that we've also highlighted, like Observe and Honeycomb and ChaosSearch that we've talked about. Erik, we put a big red target around Splunk because everyone wants their gold. So please give us your thoughts. >> Oh man, I feel like I've been saying negative things about Splunk for too long. I've got a bad rap on this name. The Splunk shareholders come after me all the time. Listen, it really comes down to this. They're a fantastic company that was designed to do logging and monitoring and had some great tool sets around what you could do with it. But they were designed for the data center. They were designed for prem. The world we're in now is so dynamic. Everything I hear from our end user community is that all net new workloads will be going to cloud native players. It's that simple. So Splunk has entrenched. It's going to continue doing what it's doing and it does it really, really well. But if you're doing something new, the new workloads are going to be in a dynamic environment and that's going to go to the cloud native players. And in our data, it is extremely clear that that means Datadog and Elastic. They are by far number one and two in net score, increase rates, adoption rates. It's not even close. Even New Relic actually is starting to, you know, entrench itself really well. We saw New Relic's adoption's going up, which is super important because they went to that freemium model, you know, to try to get their little bit of an entrenched customer base and that's working as well. And then you made a great list here, of all the new entrants, but it goes beyond this. There's so many more. In our emerging technology survey, we're seeing Century, Catchpoint, Securonix, Lucid Works. There are so many options in this space. And let's not forget, the biggest data that we're seeing is with Grafana. And Grafana labs as yet to turn on their enterprise. Elastic did it, why can't Grafana labs do it? They have an enterprise stack. So when you look at how crowded this space is, there has to be consolidation. I recently hosted a panel and every single guy on that panel said, "Please give me a consolidation." Because they're the end users trying to actually deploy these and it's getting a little bit confusing. >> Great. Thank you for that. Okay. Last prediction. Erik, might be a little out of your wheelhouse, but you know, you might have some thoughts on it. And that's a hybrid events become the new digital model and a new category in 2022. You got these pure play digital or virtual events. They're going to take a back seat to in-person hybrids. The virtual experience will eventually give way to metaverse experiences and that's going to take some time, but the physical hybrid is going to drive it. And metaverse is ultimately going to define the virtual experience because the virtual experience today is not great. Nobody likes virtual. And hybrid is going to become the business model. Today's pure virtual experience has to evolve, you know, theCUBE first delivered hybrid mid last decade, but nobody really wanted it. We did Mobile World Congress last summer in Barcelona in an amazing hybrid model, which we're showing in some of the pictures here. Alex, if you don't mind bringing that back up. And every physical event that we're we're doing now has a hybrid and virtual component, including the pre-records. You can see in our studios, you see that the green screen. I don't know. Erik, what do you think about, you know, the Zoom fatigue and all this. I know you host regular events with your round tables, but what are your thoughts? >> Well, first of all, I think you and your company here have just done an amazing job on this. So that's really your expertise. I spent 20 years of my career hosting intimate wall street idea dinners. So I'm better at navigating a wine list than I am navigating a conference floor. But I will say that, you know, the trend just goes along with what we saw. If 35% are going to be fully remote. If 70% are going to be hybrid, then our events are going to be as well. I used to host round table dinners on, you know, one or two nights a week. Now those have gone virtual. They're now panels. They're now one-on-one interviews. You know, we do chats. We do submitted questions. We do what we can, but there's no reason that this is going to change anytime soon. I think you're spot on here. >> Yeah. Great. All right. So there you have it, Erik and I, Listen, we always love the feedback. Love to know what you think. Thank you, Erik, for your partnership, your collaboration, and love doing these predictions with you. >> Yeah. I always enjoy them too. And I'm actually happy. Last year you made us do a baker's dozen, so thanks for keeping it to 10 this year. >> (laughs) We've got a lot to say. I know, you know, we cut out. We didn't do much on crypto. We didn't really talk about SaaS. I mean, I got some thoughts there. We didn't really do much on containers and AI. >> You want to keep going? I've got another 10 for you. >> RPA...All right, we'll have you back and then let's do that. All right. All right. Don't forget, these episodes are all available as podcasts, wherever you listen, all you can do is search Breaking Analysis podcast. Check out ETR's website at etr.plus, they've got a new website out. It's the best data in the industry, and we publish a full report every week on wikibon.com and siliconangle.com. You can always reach out on email, David.Vellante@siliconangle.com I'm @DVellante on Twitter. Comment on our LinkedIn posts. This is Dave Vellante for the Cube Insights powered by ETR. Have a great week, stay safe, be well. And we'll see you next time. (mellow music)

Published Date : Jan 22 2022

SUMMARY :

bringing you data-driven and predict the future. So hopefully we can keep to mention that, you know, And this is a real issue, you know, And that is that the number one priority and in the application stack itself. And of course the variants And the CFOs can cut down an expense item. the board, you know, thing interesting to see, you know, and take the number three spot. not just the big three, but everywhere. It's the evolution of, you know, the, the ability to be able to be, and the democratization of data and the processes in place to get there. and is moving into the It is the number one net score And by the way, I'll just add, you know, and that's going to go to has to evolve, you know, that this is going to change anytime soon. Love to know what you think. so thanks for keeping it to 10 this year. I know, you know, we cut out. You want to keep going? This is Dave Vellante for the

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Breaking Analysis: UiPath Fast Forward to Enterprise Automation | UiPath FORWARD IV


 

>>From the cube studios in Palo Alto, in Boston, bringing you data-driven insights from the cube and ETR. This is breaking analysis with Dave Vellante >>UI path has always been an unconventional company. You know, it started with humble beginnings. It was essentially a software development shop. And then it caught lightning in a bottle with its computer vision technology. And it's really it's simplification mantra. And it created a very easy to deploy software robot system for bespoke departments. So they could automate mundane tasks. You know, you know, the story, the company grew rapidly was able to go public early this year. Now consistent with its out of the ordinary approach. While other firms are shutting down travel and physical events, UI path is moving ahead with forward for its annual user conference next week with a live audience there at the Bellagio in Las Vegas, it's also fast-forwarding as a company determined to lead the charge beyond RPA and execute on a more all encompassing enterprise automation agenda. Hello everyone. And welcome to this week's Wiki bond Cuban sites powered by ETR in this breaking analysis and a head of forward four we'll update you in the RPA market. >>The progress that UI path has made since its IPO and bringing some ETR customer survey data to contextualize the company's position in the overall market and relative to the competition. Here's a quick rundown of today's agenda. First, I want to tell you the cube is going to be at forward for, at the Bellagio next week, UI paths. This is their big customer event. It's live. It's a physical event. It's primarily outdoors. You have to be vaccinated to attend. Now it's not completely out of the ordinary John furrier and the cube. We're at AWS public sector this past week. And we were at mobile world Congress and one of the first big hybrid events of the year at Barcelona. And we thought that event would kick off the fall event season live event in earnest, but the COVID crisis has caused many tech firms. Most tech firms actually to hit the pause button, not UI path. >>They're moving ahead, they're going forward. And we see a growing trend for smaller VIP events with a virtual component topic, maybe for another day. Now we've talked extensively about the productivity challenges and the automation mandate. The pandemic has thrust upon us. Now we've seen pretty dramatic productivity improvements as remote work kicked in, but it's brought new stresses. For example, according to Qualtrics, 32% of working moms said their mental health has declined since the pandemic hit. 15% of working dads said the same by the way. So one has to question the sustainability of this perpetual Workday, and we're seeing a continuum of automation solutions emerging. And we'll talk about that today. We're seeing tons of MNA, M and a as well, but now in that continuum on the left side of the spectrum, there's Microsoft who in some ways they stand alone and that Azure is becoming ubiquitous as a SAS cloud collaboration and productivity platform. >>Microsoft is everywhere and in virtually every market with their video conferencing security database, cloud CRM, analytics, you name it, Microsoft is pretty much there. And RPA is no different with the acquisition of soft emotive. Last year, Microsoft entered the RTA market in earnest and is penetrating very deeply into the space, particularly as it pertains to personal approach, personal productivity building on its software state. Now in the middle of that spectrum, if you will, we're seeing more M and a, and that's defined really by the big software giants. Think of this domain as integrated software plays SAP, they acquired contexture, uh, uh, they also acquired a company called process insight service now acquired Intella bought Salesforce service trace. We see in for entering the fray. And I, I would put even Pega Pega systems in this camp, software companies focused on integrating RPA into their broader workflows into their software platforms. >>And this is important because these platforms are entrenched. They're walled gardens of sorts and complicated with lots of touchpoints and integration points. And frankly, they're much harder to automate because of their entrenched legacy. Now on the far side of that, spectrum are the horizontal automation players and that's being led by UI path with automate automation anywhere as the number two player in this domain. And I didn't even put blue prism prism in there more M and a recently announced, uh, that Vista is going to acquire them. Vista also owns TIBCO. They're going to merge those two companies, you know, tip goes kind of an integration play. And so again, I'm, I might, I would put them in that, you know, horizontal piece of the spectrum. So with that as background, we're going to look at how UI path has performed since we last covered them at IPO. >>And then we'll bring in some ETR survey data to get the spending view from customers. And then we'll wrap up now just to emphasize the importance of, of automation and the automation mandate mandate. We talk about it all the time in this program, we use this ETR chart. It's a two dimensional view with net score, which is a measure of spending momentum on the vertical axis and market share, which is a proxy for pervasiveness in the dataset. That's on the horizontal axis. Now note that red dotted line at signifies companies with an elevated position on the net score, vertical axis, anything over that is considered pretty good, very good. Now this shows every spending segment within the ETR taxonomy and the four spending categories with the greatest velocity are AI cloud containers and RPA. And they've topped the charts for quite a while. Now they're the only four categories which have sustained above that 40% line consistently throughout the pandemic. >>And even before now, the impressive thing about cloud of course, is it has a spending has both spending momentum on the vertical axis at a very large share of the, of the market share of presence in the dataset. The point is RPA is nascent still. It has an affinity with AI as a means of more intelligently identifying and streamlining process improvements. And so we expect those to, to remain elevated and grow to the right together, UI path pegs it's Tam, total available market at 60 billion. And the reality is that could be understated. Okay. As we reported from the UI path S one analysis, we did pre IPO. The company at that time had an AR annual recurring revenue of $580 million and was growing at 65% annually at nearly 8,000 customers at the time, a thousand of which had an ARR in excess of a hundred K and a net revenue retention, the company had with 145%. >>So let's take a look at the picture six months forward. We mentioned the $60 billion Tam ARR now up over 725 million on its way to a billion ARR holding pretty steady at 60% growth as is an RR net revenue retention, and more than a thousand new customers in 200 more with over a hundred thousand in ARR and a small operating profit, which by the way, exceeded the consensus pretty substantially. Profitability is not shown here and no one seems to care anyway, these days it's all about growing into that Tam. Well, that's a pretty good looking picture. Isn't it? The company had a beat and a raise for the quarter early this month. So looking good, right? Well, you ask how come the stock's not doing better. That's an interesting question. So let's first look at the stocks performance on a relative basis. Here, we show you I pass performance against Pega systems and blue prism. >>The other two publicly traded automation, pure plays, you know, sort of in the case of Pega. So UI path outperformed post its IPO, but since the early summer Pega has been the big winner. Well, UI path slowly decelerated, you see blue prism was the laggard until it was announced. It was in an acquisition talks with a couple of PE firms and the prospects of a bidding war sent that yellow line up. As you can see UI path, as you can see on the inset has a much higher valuation than Pega and way higher than blue prison. Pega. Interestingly is growing revenues nicely at around 40%. And I think what's happening is the street simply wants more, even though UI path beat and raised wall street, still getting comfortable with which is new to the public market game. And the company just needs to demonstrate a track record and build trust. >>There's also some education around billings and multi-year contracts that the company addressed on its last earnings call, but the street was concerned about ARR from new logos. It appears to be slowing down sequentially in a notable decline in billings momentum, which UI pass CEO, CFO addressed on the earnings call saying, look, they don't need to trade margin for prepaid multi-year deals, given the strong cash position while I give anything up. And even though I said, nobody cares about profitability. Well, I guess that's true until you guide for an operating loss. When you've been showing a small profit in recent recent quarters, which you AIPAC did, then all of a sudden people care. So UI path, isn't a bit of an unknown territory to the street and it has a valuation that's pretty rich, very rich, actually at 30 times, a revenue multiple greater than 30 times revenue, multiple. >>So that's why in, in my view, investors are being cautious, but I want to address a dynamic that we've seen with these high growth rocket ship companies, something we talked about with snowflake. And I think you're seeing some of that here with UI paths, different model in the sense that snowflake is pure cloud, but I'm talking about concerns around ARR from new logos and in that growth on a sequential basis. And here's what's happening in my view with UI path, you have a company that started within departments with a small average contract size in ACV, maybe 25,000, maybe 50,000, but not deep six figure deals that wasn't UI paths play it because the company focused so heavily on simplicity and made it really easy to adopt customer saw really fast ROI. I mean breakeven in months. So you very quickly saw expansion into other departments. >>So when ACV started to rise and installations expanded within each customer UI path realized it had to move beyond being a point product. And it started thinking about a platform and making acquisitions like process gold and others, and this marked a much deeper expansion into the customer base. And you can see that here in this UI path, a chart that they shared at their investor deck customers that bought in 2016 and 2017 expanded their they've expanded their spend 15, 13, 15, 18 20 X. So the LTV, the lifetime value of the customer is growing dramatically. And because UI path has focused on simplicity, it has a very facile freemium model, much easier to try before you buy than its competitors. It's CAC, it's customer acquisition costs are likely much lower than some of its peers. And that's a key dynamic. So don't get freaked out by some of those concerns that we raised earlier, because just like snowflake what's happening is the company for sure is gaining new customers. >>Maybe just not at the same rate, but don't miss the forest through the trees. I E they're getting more money from their existing customers, which means retention, loyalty and growth. Speaking of forests, this chart is the dynamic I'm talking about. It's an ETR graphic that shows the components of net score or against spending momentum net score breaks down into five areas that lime green at the top is new additions. Okay? So that's only 11% of the customer mentions by the way, we're talking about more than 125 responses for UI path. So it's meaningful. It's, it's actually larger in this survey, uh, or certainly comparable to Microsoft. So that says something right there. The next bar is the forest green forest. Green is where I want you to focus. That's customer spending 6% or more in the second half of the year, relative to the first half. >>The gray is flat spending, which is quite large, the pink or light red that's spending customer spending 6% or worse. That's a 4% number, but look at the bottom bar. There is no bar that's churn. 0% of the respondents in the survey are churning and churn is the silent killer of SAS companies, 0% defections. So you've got 46% spending, more nobody leaving. That's the dynamic that is powering UI path right now. And I would take this picture any day over a larger lime green and a smaller forest green and a bigger churn number. Okay. So it's pretty good. It's not snowflake good, but it's solid. So how does this picture compare to UI pass peers? Well, let's take a look at that. So this is ETR data, same data showing the granularity net score for Microsoft power, automate UI path automation, anywhere blue prism and Pega. >>So as we said before, Microsoft is ubiquitous. What can we say about that? But UI path is right there with a more robust platform, not to overlook Microsoft. You can't, but UI path, it'll tell you that they don't compete head to head for enterprise automation deals with Microsoft. Now, maybe they will over time. They do however, compete head to head with automation anywhere. And their picture is quite strong. As you can see here, it has this blue Prism's picture and even Pega, although blue prism, automation, anywhere UI path and power automate all have net scores on this chart. As you can see the table in the upper right over 40% Pega does not. But again, we don't see Pega as a pure play RPA vendor. It's a little bit of sort of apples and oranges there, but they do sell RPA and ETR captures in their taxonomy. >>So why not include them also note that UI path has, as I said before, more mentions in the survey than power automate, which is actually quite interesting, given the ubiquity of Microsoft. Now, one other notable notable note is the bright red that's defections and only UI path is showing zero defections. Everybody else has at least even of the slim, some defections. Okay. So take that as you will, but it's another data 0.1. That's powerful, not only for UI path, but really for the entire sector. Now, the last ETR data point that we want to share is our famous two dimensional view. Like the sector chart we showed earlier, this graphic shows net score on the vertical axis. That's against spending velocity and market share or pervasiveness on the horizontal axis. So as we said earlier, UI path actually has greater presence in the survey than the ever-present Microsoft. >>Remember, this is the July survey. We don't have full results from the September, October survey yet. And we can't release them until ETR is out of its quiet period. But I expect the entire sector, like everything is going to be slightly down because as we reported last week, tech spending is moderated slightly in the second half of this year, but we don't expect the picture to change dramatically. UI path and power automate, we think are going to lead and market presence in those two plus automation anywhere are going to show strength and spending momentum as well. Most of the sector. And we'll see who comes in above the 40% line. Okay. What to watch at forward four. So in summary, I'll be looking for a few things. One UI path has hinted toward a big platform announcement that will deepen its capabilities to go beyond being an RPA point tool into much more of an enterprise automation platform rewriting a lot of the code Linux cloud, better automation of the UI. >>You're going to hear all kinds of new product announcements that are coming. So I'll be listening for those details. I want to hear more from customers to further confirm what I've been hearing from them over the last couple of years and get more data, especially on that ROI on that land and expand. I want to understand that dynamic and that true enterprise automation. It's going to be good to get an update face to face and test some of our assumptions here and see where the gaps are and where UI path can improve. Third. I want to talk to ecosystem players to see where they are in participating in the value chain here. What kind of partner has UI path become since it's IPO? Are they investing more in the ecosystem? How to partners fit into that flywheel fourth, I want to hear from UI path management, Daniel DNAs, and other UI path leaders, they're exiting toddler Ville and coming into an adolescent phase or early adulthood. >>And what does that progression look like? How does it feel? What's the vibe at the show. And finally, I'm very excited to participate in a live in-person event to see what's working, see how a hybrid events are evolving. We got a good glimpse at mobile world Congress and this week, and, uh, in DC and public sector summit, here's, you know, the cube has been doing hybrid events for years, and we intend to continue to lead in this regard and bring you the best, real time information as possible. Okay. That's it for today. Remember, these episodes are all available as podcasts, wherever you listen. All you do is search braking analysis podcast. We publish each week on Wiki bond.com and siliconangle.com. And you can always connect on twitter@devolanteoremailmeatdaviddotvolanteatsiliconangle.com. Appreciate the comments on LinkedIn. And don't forget to check out E T r.plus for all the survey data. This is Dave Volante for the cube insights powered by ETR be well, and we'll see you next time.

Published Date : Oct 6 2021

SUMMARY :

From the cube studios in Palo Alto, in Boston, bringing you data-driven insights from the cube the story, the company grew rapidly was able to go public early this year. not completely out of the ordinary John furrier and the cube. has declined since the pandemic hit. Now in the middle of that spectrum, spectrum are the horizontal automation players and that's being led by UI path with We talk about it all the time in this program, we use this ETR And even before now, the impressive thing about cloud of course, is it has So let's take a look at the picture six months forward. And the company just needs to demonstrate a track record and build trust. There's also some education around billings and multi-year contracts that the company because the company focused so heavily on simplicity and made it really easy to adopt And you can see that here in this UI path, So that's only 11% of the customer mentions 0% of the respondents in the survey are churning and As you can see the table in the upper right over 40% Pega does not. Now, the last ETR data point that we want to share is our famous two dimensional view. tech spending is moderated slightly in the second half of this year, but over the last couple of years and get more data, especially on that ROI on This is Dave Volante for the cube insights powered by ETR

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Breaking Analysis: UiPath...Fast Forward to Enterprise Automation


 

>> From The Cube studios in Palo Alto in Boston, bringing you data driven insights from The Cube and ETR, this is Breaking Analysis with Dave Vellante. >> UiPath has always been an unconventional company. You know it started with humble beginnings. It's essentially a software development shop. Then it caught lightning in a bottle with its computer vision technology. It's really, it's simplification mantra and it created a very easy to deploy software robot system for bespoke departments so they could automate mundane tasks. You know the story. The company grew rapidly, was able to go public early this year. Now consistent with its out-of-the-ordinary approach, while other firms are shutting down travel and physical events, UiPath is moving ahead with Forward IV, it's annual user conference next week with a live audience there at the Bellagio in Las Vegas. It's also fast forwarding as a company, determined to lead the charge beyond RPA and execute on a more all-encompassing Enterprise automation agenda. Hello everyone and welcome to this week's Wikibond Cube Insights powered by ETR. In this breaking analysis and ahead of Forward IV, we'll update you in the RPA market the progress that UiPath has made since its IPO and bringing some ETR customer survey data that's contextualized the company's position in the overall market and relative to the competition. Here's a quick rundown of today's agenda. First I want to tell you theCube is going to be at Forward IV at the Bellagio next week. UiPath, this is their big customer event. It's live, it's a physical event. It's primarily outdoors. You have to be vaccinated to attend. Now, this not completely out of the ordinary. John Furrier and theCube were at AWS Public Sector this past week and we were at Mobile World Congress in one of the first big hybrid events of the year at Barcelona. We thought that event would kick of the fall event season, live event in earnest but the COVID crisis has caused many tech firms, most tech firms actually, to hit pause button. Not UiPath, they're moving ahead. They're going forward and we see a growing trend for smaller VIP events with a virtual component, topic maybe for another day. Now we've talked extensively about the productivity challenges and the automation mandate the pandemic has thrust upon us. Now, we've seen pretty dramatic productivity improvements as remote work kicked in but its brought new stresses. For example, according to Qualtrics, 32% of working moms said their mental health has declined since the pandemic hit. 15% of working dads said the same by the way. So, one has to question the sustainability of this perpetual workday. And we're seeing a continuum of automation solutions emerging and we'll talk about that today. We're seeing tons of M&A as well but now, in that continuum, on the left-side of the spectrum, there's Microsoft who in some ways, they stand alone and their Azure is becoming ubiquitous as a SaaS-Cloud collaboration and productivity platform. Microsoft is everywhere and in virtually every market, whether video conferencing, security, database, cloud, CRM, analytics, you name it. Microsoft is pretty much there and RPA is no different. With the acquisition of Softomotive last year, Microsoft entered the RTA market in earnest and is penetrating very deeply into the space, particularly as it pertains to personal productivity building on its software stake. Now in the middle of that spectrum if you will, we're seeing more M&A and that's defined really by the big software giants. Think of this domain as integrated software place. SAP, they acquired Contextere. They also acquired a company called Process Insights, Service now acquired Inttellebot. Salesforce acquired Servicetrace, we see Infor entering the frame and I would put even Pega, Pega systems in this camp. Software companies focused on integrating RPA into their broader workflows, into their software platforms and this is important because these platforms are entrenched Their well guardants of thoughts and complicated with lots of touchpoints and integration points and frankly they are much harder to automate because of their entrenched legacy. Now, on the far side of that spectrum, are the horizontal automation players and that's been let by UiPath with automation anywhere as the number two player in this domain. And I even put a blue prism in there more M&A recently announced that Vista is going to acquire them Vista also owns Tibco, they are going to merge those two companies. You know Tibco is come up with the integration play. So again I would put them in that you know, horizontal piece of the spectrum. So with that as background, we're going to look at how UiPath has performed since we last covered them and IPO and I'm going to bring in some ETR survey data to get the spending view from customers and we'll wrap up. Now, just to emphasize the importance of automation and the automation mandate, we talk about it all the time in this program. We use this ETR chart. It's a two dimensional view with net score which is the measure of spending momentum on the vertical axis and market share which is a proxy for pervasiveness in the data set that's on the horizontal axis. Now note that red dotted line, it signifies companies within elevated position on the net score vertical axis anything over that is considered pretty good. Very good. Now this shows every spending segment within the ETR taxonomy. And the four spending categories with the greatest velocity are AI, cloud, containers and RPA. And they have topped the charts for quite a while now. They are the only 4 categories which have sustained above that 40% line consistently throughout the pandemic and even before. Now the impressive thing about cloud of course is it has both spending momentum on the vertical axis and a very large market share or presence in the data set. The point is RPA is nascent still. It has an affinity with AI as a means of more intelligently identifying and streamlining process improvements. And so we expect those two to remain elevated and grow to the right together. UiPath pegs its TAM, total available market at 60 billion. And the reality is that could be understated. Okay, as we reported from the UiPath S1 analysis we did pre IPO, the company at that time had an ARR annual recurring revenue of $580 million and it was growing at 65% annually. And nearly 8000 customers at the time, a 1000 of which had an ARR in excess of a 100k. And the net revenue retention the company had was over 145%. So let's take a look at the pictures 6 months forward. We mentioned the $60 billion TAM, ARR now up over $726.5 million on its way to a billion ARR holding pretty steady at 60% growth as is NRR, net revenue retention and more then a 1000 new customers and 200 more with over a 100000 in ARR and a small operating profit which by the way exceeded the consensuses pretty substantially. Profitability is not shown here and no one seems to care anyway these days. It's all about growing into that TAM. Well that's a pretty good looking picture, isn't it? The company had a beat and a raise for the quarter earlier this month, so looking good right. Well you ask how come the stock is not doing better. That's an interesting question. So let's first look at the stocks performance on a relative basis. Here we show UiPath performance against Pega systems and blue prism, the other two publicly traded automation. Pure plays sort of in the case of Pega. So UiPath outperformed post its IPO but since the early summer Pega is been the big winner while UiPath slowly decelerated. You see Blue prism was at the lag until it was announced that it was in an acquisition talks with a couple of PE firms and the prospects of a bidding war sent that yellow line up as you can see. UiPath as you can see on the inset, has a much higher valuation than Pega and way higher than blue Prism. Pega interestingly is growing revenues nicely at around 40%. And I think what's happening is that the street simply wants more. Even though UiPath beat and raised, Wallstreet is still getting comfortable with management which is new to the public market game and the company just needs to demonstrate a track record and build trust. There's also some education around billings and multi-year contracts that the company addressed on its last earnings call. But the street was concerned about ARR for new logos. It appears to be slowing down sequentially and a notable decline in billings momentum which UiPath CFO addressed on the earnings call saying look they don't need the trade margin for prepaid multi year deals, given the strong cash position. Why give anything up. And even though I said nobody cares about profitability well, I guess that's true until you guide for an operating loss when you've been showing small profit in recent quarters what UiPath did. Then, obviously people start to care. So UiPath is in bit of an unknown territory to the street and it has a valuation, it's pretty rich. Very rich actually at 30 times revenue multiple or greater than 30 times revenue multiple. So that's why in my view, investors are being cautious. But I want to address a dynamic that we have seen with this high growth rocket chip companies. Something we talked about Snowflake and I think you are seeing some of that here with UiPath. Different model in the sense that Snowflake is pure cloud but I'm talking about concerns around ARR and from new logos and that growth in a sequential basis. And here's what's happening in my view with UiPath. You have a company that started within departments with a smaller average contract size, ACV maybe 25000, may be 50000 but not deep six figure deals. That wasn't UiPath's play. And because the company focused so heavily on simplicity and made it really easy to adapt, customers saw really fast ROI. I mean break-even in months. So we very quickly saw expansion into other departments. So when ACV started to rise and installations expanded within each customer, UiPath realized it had to move beyond a point product and it started thing about a platform and making acquisitions like Processgold and others and this marked a much deeper expansion into the customer base. And you can see that here in this UiPath chart that they shared at their investor deck, customers that bought in 2016 and 2017 expanded their spend 13, 15, 18, 20x So the LTV, life time value of the customer is growing dramatically and because UiPath is focused on simplicity, and has a very facile premium model much easier to try before you buy than its competitors it's CAC, Customer acquisition cost are likely much lower than some of its peers. And that's a key dynamic. So don't get freaked out by some of those concerns that we raised earlier because just like Snowflake what's happening is that the company for sure is gaining new customers, may be just not at the same rate but don't miss the forest through the trees I.e getting more money from their existing customers which means retention, loyalty and growth. Now speaking of forest, this chart is the dynamic I'm talking about, its an ETR graphic that shows the components of net score against spending momentum. Net score breaks down into 5 areas. That lime green at the top is new additions. Okay, so that's only 11% of the customer mentions. By the way we are talking about more than a 125 responses for UiPath. So it's meaningful, it's actually larger in this survey or certainly comparable to Microsoft. So that's just something right there. The next bar is the forest green. Forest green is what I want you to focus. That's customer spending 6% or more in the second half of the year relative to the first half. The gray is flat spending which is quite large. The pink or light red, that's spending customers spending 6% or worse, that's a 4% number. But look at the bottom bar. There is no bar, that's churn. 0% of the responders in the survey are churning. And Churn is the silent killer of SaaS companies. 0% defections. So you've got 46% spending more, nobody leaving. That's the dynamic powering UiPath right now and I would take this picture any day over a larger lime green and a smaller forest green and a bigger churn number. Okay, it's pretty good, not Snowflake good but it's solid. So how does this picture compare to UiPath's peers. Let's take a look at that. So this is ETR data, same data showing the granularity net score for Microsoft power automate, UiPath automation anywhere, Blue Prism and Pega. So as we said before, Microsoft is ubiquitous. What can we say about that. But UiPath is right there with a more robust platform. Not to overlook Microsoft, you can't but UiPath will you that the don't compete head to head for enterprise automation deals with Microsoft and may be they will over time. They do however compete head to head with automation anywhere. And their picture is quite strong as you can see here. You know as is Blue Prism's picture and even Pega. Although Blue Prism automation anywhere UiPtah and power automate all have net scores on this chart as you can see the tables in the upper right over 40%, Pega does not. But you can see Pega as a pure play RPA vendor it's a little bit of sort of apples and oranges there but they do sell RPA and ETR captures in their taxonomy so why not include them. Also note that UiPath has as I said before more mentions in the survey than power automate which is actually quite interesting given the ubiquity of Microsoft. Now, one other notable note is the bright red that's defections and only UiPath is showing zero defections Everybody else has at least little of the slims on defections. Okay, so take that as you will but its another data point, the one that is powerful nit only for UiPath but really for the entire sector. Now the last ETR data point that we want to share is the famous two dimensional view. Like the sector chart we showed earlier, this graphic shows the net score on the vertical axis that's against spending velocity and market share or pervasiveness on the horizontal axis. So as we said earlier, UiPath actually has a greater presence in the survey than the ever present Microsoft. Remember, this is the July survey. We don't have full results from the September-October survey yet and we can't release them until ETR is out of its quiet period but I expect the entire sector, like everything is going to be slightly down because as reported last week tech spending is moderated slightly in the second half of this year. But we don't expect the picture to change dramatically UiPath and power automate we think are going to lead in market presence and those two plus automation anywhere is going to show the strength in spending momentum as will most of the sector. We'll see who comes in above the 40% line. Okay, what to watch at Forward IV. So in summary I'll be looking for a few things. One, UiPath has hinted toward a big platform announcement that will deepen its capabilities to beyond being an RPA point tool into much more of an enterprise automation platform, rewriting a lot of the code Linux, cloud, better automation of the UI, you are going to hear all kind of new product announcements that are coming so I'll be listening for those details. I want to hear more from customers that further confirm what I've been hearing from them over the last couple of years and get more data especially on their ROI, on their land and expand, I want to understand that dynamic and that true enterprise automation. It's going to be good to get an update face to face and test some of our assumptions here and see where the gaps are and where UiPath can improve. Third, I want to talk to ecosystem players to see where they are in participating in the value chain here. What kind of partner has UiPath become since its IPO, are they investing more in the ecosystem, how do partners fit into that flywheel. Fourth, I want to hear from UiPath management Daniel Dines and other UiPath leaders, their exiting toddler wheel and coming into an adolescence phase or early adulthood. And what does that progression look like, how does it feel, what's the vibe at the show. And finally I'm very excited to participate in a live in-person event to see what's working, to see how hybrid events are evolving, we got to good glimpse at Mobile congress and this week in DC at public sector summit. As you know theCube is doing hybrid events for years and we intend to continue to lead in this regard and bring you the best real time information as possible. Okay, that's it for today. Remember these episodes are all available as podcasts wherever you listen, all you do is search breaking analysis podcast. We publish each week on Wikibound.com and Siliconangle.com and you can always connect on twitter @dvellante or email me at David.vellante@siliconangle.com Appreciate the comments on LinkedIn and don't forget to check out ETR.plus for all the survey data. This is Dave Vellante for theCube insights powered by ETR. Be well and will see you next time. (upbeat music)

Published Date : Oct 1 2021

SUMMARY :

bringing you data driven insights and blue prism, the other two

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Scott Sinclair, Enterprise Strategy Group Pure Storage Pure Launch


 

>>it is time to take a look at what piers up to from a slightly different perspective to help us do that as scott Sinclair, who is a senior analyst at the enterprise strategy group and scott, thanks for joining us here on the cube. Good to see you today. >>Great to see you >>All right. So let's let's jump into this first. We'll get to the announcement just a little bit first off. In terms of pure strategy as you've been watching this company evolve over over years now. How has it evolved? And and and then we'll move to the announcements and how that fits into the strategy. First off, let's just take them from your point of view. Where have they been and how are they doing? >>Yeah. You know, you know many people know a pure, maybe they don't know of their history is an all flash array. I think Pure has always been ever since they entered the I. T. Industry as as a pioneer. They're one of the early ones that said look we're going all in on the all flash array business and a focus on flash technology. Then there were early pioneers and things like evergreen and things like storage as a service capabilities for on premises storage and the entire time they've had a really you know almost streamlined focus on ease of use, which you know from the outside. I think everyone talks about ease of use and making things simple for I. T. But Pure has really made that almost like core as part of not only their product and they're designed but also part of their culture and one of the things and we'll get into this a little bit as we talk about the announcements but you know if you look at these announcements of where Pure is going there trying to expand that culture that DNA around ease of use or simplicity and expanding it beyond just storage or I. T. Operations and really trying to see okay how do we make the entire digital initiative process or the larger I. T. Operations journey simpler. And I think that's part of where pure is going is not just storage but focusing more on operations and data and making it easier for the entire experience. >>So so how do the announcements we're talking about uh whether three phases here and again we'll unpack those separately but just in general how did the announcements and you think fit into that strategy and fit into their view and your view really of of the market trends. >>You know I think one of the big trends is you know I. T. In terms for most businesses is it's not just an enabler anymore. It is actually in the driver's seat. Uh You know we see in our research at TsG we just did this study and I'm going to glance over my notes as I'm kind of talking but we see one of the things is more than half of businesses are identifying some portion of the revenue is coming from digital products for digital services. So data is part of the revenue chain for a majority of organizations according to what we're seeing in our research and so what that does is it puts I. T. Right in that core you know that core delivery model of where the faster I can operate the faster organizations can realize these revenue opportunities. So what what is that doing to tighty organizations? Well first off it makes your life a lot harder. It makes demands continue to increase. But also this old this old adage or this old narrative that I thi is about availability it's about resiliency, it's about keeping the lights on and ensuring that the business doesn't go down. Well none of that goes away but now I. T. Organizations are being measured on their ability to accelerate operations and in this world where everything is becoming more and more complex they're more demands, organizations are becoming more distributed. Application demands are becoming more diverse and they're growing and breath all of this means that more pressure is falling not only on the I. T. Operations but also on the instructor providers like pure storage to step up and make things even simpler with things like automation and supplication which again we're going to talk about but to help accelerate those operations. >>Yeah I mean if your devops these days I mean and you're talking about kind of these quandaries that people are in. Um but I mean what are what are these specific challenges do you think? I mean on the enterprise level here that that that pure is addressing? >>Yeah well so for example you talked about developers and you know dr going into you know that in particular I want to say let's say you know glancing my notes here, about two thirds of organizations say they're they're under pressure to accelerate their I. T. Initiatives due to pressures from specifically from devops teams as well as line of business teams. So what does that mean? It means that as organizations build up and try to accelerate either their revenue creation via the creation of software or products or things that that drive that support a devops team maybe it's improving customer experience for example as well as other line of business teams such as analytics and and trying to provide better insights and better decision making off of data. What that means is this traditional process of I. T. Operations of where you submit a trouble ticket and then it takes you know after a few days something happens. And they started doing analysis in terms of basically what ends up being multiple days or multiple weeks to end up to basically provision storage just takes too long. And so in these announcements what we're seeing is pure delivering solutions that are all about automating the back end services and delivering storage in a way that is designed to be easily and quickly consumed by the new consumers of I. T. The developers the line of business teams via a. P. S. Where you can write to a standard api and it goes across basically lots of different technologies and happens very quickly where a lot of the back end processes are automated and essentially making the storage invisible uh to these to these new consumers and all of that just delivers value because what what these groups are doing is now they can access that get the resources that they need and they don't have to know about what's happening behind the scenes which candidly they don't really know much about right now and they don't really care >>right. You know what I what I don't see what I don't know won't hurt me. Exactly and as we know it can. Um All right so let's let's look at the announcements Pure fusion. Um I think we're hearing about that just a little bit before earlier in the interview that day was conducting. But let's talk about pure fusion and your thoughts on that. >>Yeah confusion is what I was talking about a little bit where they're they're abstracting a lot of the storage capabilities and presenting it as an A P. I a consistent api that allows developers to provision things very quickly and where a lot of the back end services are automated and you know essentially invisible to developer and that is I mean it's it addresses where you know I kind of talked about this with some of the data that we just you know, some of our research stats that we just discussed but it's where a lot of organizations are going. The bottom line is you know we used to you know in a world where it services weren't growing as fast and where everything had to be resilient available, you could put a lot of personnel power or personal hours focused on okay, making sure every box and everything was checked prior to doing a new implementation and all that was designed to reduce risk and possibly optimize the environment, reduced costs. Now in this world of acceleration, what we've seen is organizations um need faster responsiveness from their I. T. Organizations. Well that's all well and good. But the problem is it's difficult to do all those back end processes and make sure that data is fully being protected or making sure that everything is happening behind the scenes the way it should be. And so this is again just mounting more and more pressure so with things like pure fusion, what they're doing is they're essentially automating a lot of that on the back end and really simplifying it and making so storage or I. T. Administrators can provide access to um to their line of business to development teams to leverage infrastructure a lot faster while still ensuring that that all those back end services, all those operations still happen. >>Port works, data services also announced and hearing from Dave from that perspective, maybe a game changer in terms of storage. So your take on that import works. >>I really liked what works. I've been following them ever since prior to the acquisition. Um, you know, one of the things that they were very early on is understanding the impact of microservices on the industry and really the importance of designing infrastructure around for that for that environment. I think what they're doing around data services is really intriguing. I think it's really intriguing first off for Pure as a company because it elevates their visibility to a new audience in the new persona that may not have been familiar with them. Right? As organizations are looking at one of the things that they're doing with this um, with this data services is essentially delivering a database as a service platform where you can go provision, you know, and stand up databases very quickly and again, similar to, we talked about fusion a lot of those back end processes are automated um really fascinating, again aligns directly with this acceleration need that we talked about, so, you know, huge value but it's really fascinating for Pure because it opens them up to, you know, hey, there's this whole new world of possible consumers that where there's, you know, that where they can get experience to really the ease of use of Pure is known for a lot of the capability. Support works is known for, but also just, you know, increase, you know, really the value that pure is able to deliver to some of these modern enterprises >>and just did briefly on the enhancements to Pure one also being announced today. Your take on those >>um you know, I like that as well. I think one of the things if I kind of go through the through the list is a lot of insights and intelligence in terms of uh new app, you know, sizing applications for the environment if I remember correctly um and more, you know, better capabilities to help ensure that your environment is optimized, which candidly is a is a top challenge around the organizations we talked about again, I keep hitting on this need to move faster faster, faster. One of the big disconnect what we've seen and we saw it very early when organizations were moving to for example public cloud services is this disconnect towards for this individual app. How many resources do I really need? And I think that's something that you know, vendors like Pure need to start integrating more and more intelligence and that's what my understanding is they're doing with Pure One, which is really impressive. >>Well, solid takes scott, we appreciate the time, thank you for your insights and what has been a big day for pure storage but thank you again for the time scott some clarity and her enterprise strategy group senior analyst there, let's go back to day Volonte now with more on the cube. >>Thanks for watching this cube program made possible by pure storage? I want to say in summary. You know, sometimes it's hard to squint through all the vendor noise on cloud and as a service and all the buzz words and acronyms in the market place. But as we said at the top, the cloud is changing. It's evolving, it's expanding to new locations. The operating model is increasingly defining the cloud. There's so much opportunity to build value on top of the massive infrastructure build out from the hyper scale is $200 billion dollars in Capex last year alone. This is not just true for technology vendors but organizations are building their own layer to take advantage of the cloud? Now of course technology is critical. So when you're evaluating technology solutions, look for the following first the ability of the solution to simplify your life. Can it abstract the underlying complexity of a cloud multiple clouds connect to on prem workloads in an experience that is substantially identical irrespective of location. Does the solution leverage cloud native technologies and innovations and primitives and a P. I. S. Or is it just a hosted stack? That's really not on the latest technology curve whether that's processor technology or virtualization or machine learning streaming? Open source tech et cetera. 3rd, How Programmable is the infrastructure? Does it make developers more productive? Does it accelerate time to value? Does it minimize rework and increase the quality of your output for? What's the business impact? Will customers stand up and talk about the solution and how it contributed to their digital transformation? By flexibly supporting emerging emerging data intensive workloads and evolving as their business rapidly changed. These are some of the important markers that we would suggest you monitor pure is obviously driving hard to optimize these and other areas. So watch closely and make your own assessment as to how what they and others are building will fit into your business Now as always, this content is available on demand at the cube dot net. So definitely check that out. This is day Volonte for jOHN walls and the entire cube team. Thanks for watching everybody. We'll see you next time.

Published Date : Sep 28 2021

SUMMARY :

Good to see you today. that fits into the strategy. the entire time they've had a really you know almost streamlined focus on So so how do the announcements we're talking about uh whether three phases here and T. Right in that core you know that core delivery model of where the faster I mean on the enterprise level here that that that pure is addressing? I. T. The developers the line of business teams via a. P. S. Where you can write to a Um All right so let's let's look at the announcements Pure fusion. automating a lot of that on the back end and really simplifying it and making so storage or So your take on that import works. that where there's, you know, that where they can get experience to really the and just did briefly on the enhancements to Pure one also being announced today. One of the big disconnect what we've seen and we saw it very early when organizations were moving Well, solid takes scott, we appreciate the time, thank you for your insights and what of the solution to simplify your life.

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Cracking the Code: Lessons Learned from How Enterprise Buyers Evaluate New Startups


 

(bright music) >> Welcome back to the CUBE presents the AWS Startup Showcase The Next Big Thing in cloud startups with AI security and life science tracks, 15 hottest growing startups are presented. And we had a great opening keynote with luminaries in the industry. And now our closing keynote is to get a deeper dive on cracking the code in the enterprise, how startups are changing the game and helping companies change. And they're also changing the game of open source. We have a great guest, Katie Drucker, Head of Business Development, Madrona Venture Group. Katie, thank you for coming on the CUBE for this special closing keynote. >> Thank you for having me, I appreciate it. >> So one of the topics we talked about with Soma from Madrona on the opening keynote, as well as Ali from Databricks is how startups are seeing success faster. So that's the theme of the Cloud speed, agility, but the game has changed in the enterprise. And I want to really discuss with you how growth changes and growth strategy specifically. They talk, go to market. We hear things like good sales to enterprise sales, organic, freemium, there's all kinds of different approaches, but at the end of the day, the most successful companies, the ones that might not be known that just come out of nowhere. So the economics are changing and the buyers are thinking differently. So let's explore that topic. So take us through your view 'cause you have a lot of experience. But first talk about your role at Madrona, what you do. >> Absolutely all great points. So my role at Madrona, I think I have personally one of the more enviable jobs and that my job is to... I get the privilege of working with all of these fantastic entrepreneurs in our portfolio and doing whatever we can as a firm to harness resources, knowledge, expertise, connections, to accelerate their growth. So my role in setting up business development is taking a look at all of those tools in the tool chest and partnering with the portfolio to make it so. And in our portfolio, we have a wide range of companies, some rely on enterprise sales, some have other go to markets. Some are direct to consumer, a wide range. >> Talk about the growth strategies that you see evolving because what's clear with the pandemic. And as we come out of it is that there are growth plays happening that don't look a little bit differently, more obvious now because of the Cloud scale, we're seeing companies like Databricks, like Snowflake, like other companies that have been built on the cloud or standalone. What are some of the new growth techniques, or I don't want to say growth hacking, that is a pejorative term, but like just a way for companies to quickly describe their value to an enterprise buyer who's moving away from the old RFP days of vendor selection. The game has changed. So take us through how you see secret key and unlocking that new equation of how to present value to an enterprise and how you see enterprises evaluating startups. >> Yes, absolutely. Well, and that's got a question, that's got a few components nestled in what I think are some bigger trends going on. AWS of course brought us the Cloud first. I think now the Cloud is more and more a utility. And so it's incumbent upon thinking about how an enterprise 'cause using the Cloud is going to go up the value stack and partner with its cloud provider and other service providers. I think also with that agility of operations, you have thinning, if you will, the systems of record and a lot of new entrance into this space that are saying things like, how can we harness AIML and other emerging trends to provide more value directly around work streams that were historically locked into those systems of record? And then I think you also have some price plans that are far more flexible around usage based as opposed to just flat subscription or even these big clunky annual or multi-year RFP type stuff. So all of those trends are really designed in ways that favor the emerging startup. And I think if done well, and in partnership with those underlying cloud providers, there can be some amazing benefits that the enterprise realizes an opportunity for those startups to grow. And I think that's what you're seeing. I think there's also this emergence of a buyer that's different than the CIO or the site the CISO. You have things with low code, no code. You've got other buyers in the organization, other line of business executives that are coming to the table, making software purchase decisions. And then you also have empowered developers that are these citizen builders and developer buyers and personas that really matter. So lots of inroads in places for a startup to reach in the enterprise to make a connection and to bring value. That's a great insight. I want to ask that just if you don't mind follow up on that, you mentioned personas. And what we're seeing is the shift happens. There's new roles that are emerging and new things that are being reconfigured or refactored if you will, whether it's human resources or AI, and you mentioned ML playing a role in automation. These are big parts of the new value proposition. How should companies posture to the customer? Because I don't want to say pivot 'cause that means it's not working but mostly extending our iterating around their positioning because as new things have not yet been realized, it might not be operationalized in a company or maybe new things need to be operationalized, it's a new solution for that. Positioning the value is super important and a lot of companies often struggle with that, but also if they get it right, that's the key. What's your feeling on startups in their positioning? So people will dismiss it like, "Oh, that's marketing." But maybe that's important. What's your thoughts on the great positioning question? >> I've been in this industry a long time. And I think there are some things that are just tried and true, and it is not unique to tech, which is, look, you have to tell a story and you have to reach the customer and you have to speak to the customer's need. And what that means is, AWS is a great example. They're famous for the whole concept of working back from the customer and thinking about what that customer's need is. I think any startup that is looking to partner or work alongside of AWS really has to embody that very, very customer centric way of thinking about things, even though, as we just talked about those personas are changing who that customer really is in the enterprise. And then speaking to that value proposition and meeting that customer and creating a dialogue with them that really helps to understand not only what their pain points are, but how you were offering solves those pain points. And sometimes the customer doesn't realize that that is their pain point and that's part of the education and part of the way in which you engage that dialogue. That doesn't change a lot, just generation to generation. I think the modality of how we have that dialogue, the methods in which we choose to convey that change, but that basic discussion is what makes us human. >> What's your... Great, great, great insight. I want to ask you on the value proposition question again, the question I often get, and it's hard to answer is am I competing on value or am I competing on commodity? And depending on where you're in the stack, there could be different things like, for example, land is getting faster, smaller, cheaper, as an example on Amazon. That's driving down to low cost high value, but it shifts up the stack. You start to see in companies this changing the criteria for how to evaluate. So an enterprise might be struggling. And I often hear enterprises say, "I don't know how to pick who I need. I buy tools, I don't buy many platforms." So they're constantly trying to look for that answer key, if you will, what's your thoughts on the changing requirements of an enterprise? And how to do vendor selection. >> Yeah, so obviously I don't think there's a single magic bullet. I always liked just philosophically to think about, I think it's always easier and frankly more exciting as a buyer to want to buy stuff that's going to help me make more revenue and build and grow as opposed to do things that save me money. And just in a binary way, I like to think which side of the fence are you sitting on as a product offering? And the best ways that you can articulate that, what opportunities are you unlocking for your customer? The problems that you're solving, what kind of growth and what impact is that going to lead to, even if you're one or two removed from that? And again, that's not a new concept. And I think that the companies that have that squarely in mind when they think about their go-to market strategy, when they think about the dialogue they're having, when they think about the problems that they're solving, find a much faster path. And I think that also speaks to why we're seeing so many explosion in the line of business, SAS apps that are out there. Again, that thinning of the systems of record, really thinking about what are the scenarios and work streams that we can have happened that are going to help with that revenue growth and unlocking those opportunities. >> What's the common startup challenge that you see when they're trying to do business development? Usually they build the product first, product led value, you hear that a lot. And then they go, "Okay, we're ready to sell, hire a sales guy." That seems to be shifting away because of the go to markets are changing. What are some of the challenges that startups have? What are some that you're seeing? >> Well, and I think the point that you're making about the changes are really almost a result of the trends that we're talking about. The sales organization itself is becoming... These work streams are becoming instrumented. Data is being collected, insights are being derived off of those things. So you see companies like Clary or Highspot or two examples or tutorial that are in our portfolio that are looking at that action and making the art of sales and marketing far more sophisticated overall, which then leads to the different growth hacking and the different insights that are driven. I think the common mistakes that I see across the board, especially with earlier stage startups, look you got to find product market fit. I think that's always... You start with a thesis or a belief and a passion that you're building something that you think the market needs. And it's a lot of dialogue you have to have to make sure that you do find that. I think once you find that another common problem that I see is leading with an explanation of technology. And again, not focusing on the buyer or the... Sorry, the buyer about solving a problem and focusing on that problem as opposed to focusing on how cool your technology is. Those are basic and really, really simple. And then I think setting a set of expectations, especially as it comes to business development and partnering with companies like AWS. The researching that you need to adequately meet the demand that can be turned on. And then I'm sure you heard about from Databricks, from an organization like AWS, you have to be pragmatic. >> Yeah, Databricks gone from zero a software sales a few years ago to over a billion. Now it looks like a Snowflake which came out of nowhere and they had a great product, but built on Amazon, they became the data cloud on top of Amazon. And now they're growing just whole new business models and new business development techniques. Katie, thank you for sharing your insight here. The CUBE's closing keynote. Thanks for coming on. >> Appreciate it, thank you. >> Okay, Katie Drucker, Head of Business Development at Madrona Venture Group. Premier VC in the Seattle area and beyond they're doing a lot of cloud action. And of course they know AWS very well and investing in the ecosystem. So great, great stuff there. Next up is Peter Wagner partner at Wing.VX. Love this URL first of all 'cause of the VC domain extension. But Peter is a long time venture capitalist. I've been following his career. He goes back to the old networking days, back when the internet was being connected during the OSI days, when the TCP IP open systems interconnect was really happening and created so much. Well, Peter, great to see you on the CUBE here and congratulations with success at Wing VC. >> Yeah, thanks, John. It's great to be here. I really appreciate you having me. >> Reason why I wanted to have you come on. First of all, you had a great track record in investing over many decades. You've seen many waves of innovation, startups. You've seen all the stories. You've seen the movie a few times, as I say. But now more than ever, enterprise wise it's probably the hottest I've ever seen. And you've got a confluence of many things on the stack. You were also an early seed investor in Snowflake, well-regarded as a huge success. So you've got your eye on some of these awesome deals. Got a great partner over there has got a network experience as well. What is the big aha moment here for the industry? Because it's not your classic enterprise startups anymore. They have multiple things going on and some of the winners are not even known. They come out of nowhere and they connect to enterprise and get the lucrative positions and can create a moat and value. Like out of nowhere, it's not the old way of like going to the airport and doing an RFP and going through the stringent requirements, and then you're in, you get to win the lucrative contract and you're in. Not anymore, that seems to have changed. What's your take on this 'cause people are trying to crack the code here and sometimes you don't have to be well-known. >> Yeah, well, thank goodness the game has changed 'cause that old thing was (indistinct) So I for one don't miss it. There was some modernization movement in the enterprise and the modern enterprise is built on data powered by AI infrastructure. That's an agile workplace. All three of those things are really transformational. There's big investments being made by enterprises, a lot of receptivity and openness to technology to enable all those agendas, and that translates to good prospects for startups. So I think as far as my career goes, I've never seen a more positive or fertile ground for startups in terms of penetrating enterprise, it doesn't mean it's easy to do, but you have a receptive audience on the other side and that hasn't necessarily always been the case. >> Yeah, I got to ask you, I know that you're a big sailor and your family and Franks Lubens also has a boat and sailing metaphor is always good to have 'cause you got to have a race that's being run and they have tactics. And this game that we're in now, you see the successes, there's investment thesises, and then there's also actually bets. And I want to get your thoughts on this because a lot of enterprises are trying to figure out how to evaluate startups and starts also can make the wrong bet. They could sail to the wrong continent and be in the wrong spot. So how do you pick the winners and how should enterprises understand how to pick winners too? >> Yeah, well, one of the real important things right now that enterprise is facing startups are learning how to do and so learning how to leverage product led growth dynamics in selling to the enterprise. And so product led growth has certainly always been important consumer facing companies. And then there's a few enterprise facing companies, early ones that cracked the code, as you said. And some of these examples are so old, if you think about, like the ones that people will want to talk about them and talk about Classy and want to talk about Twilio and these were of course are iconic companies that showed the way for others. But even before that, folks like Solar Winds, they'd go to market model, clearly product red, bottom stuff. Back then we didn't even have those words to talk about it. And then some of the examples are so enormous if think about them like the one right in front of your face, like AWS. (laughing) Pretty good PLG, (indistinct) but it targeted builders, it targeted developers and flipped over the way you think about enterprise infrastructure, as a result some how every company, even if they're harnessing relatively conventional sales and marketing motion, and you think about product led growth as a way to kick that motion off. And so it's not really an either word even more We might think OPLJ, that means there's no sales keep one company not true, but here's a way to set the table so that you can very efficiently use your sales and marketing resources, only have the most attractive targets and ones that are really (indistinct) >> I love the product led growth. I got to ask you because in the networking days, I remember the term inevitability was used being nested in a solution that they're just going to Cisco off router and a firewall is one you can unplug and replace with another vendor. Cisco you'd have to go through no switching costs were huge. So when you get it to the Cloud, how do you see the competitiveness? Because we were riffing on this with Ali, from Databricks where the lock-in might be value. The more value provider is the lock-in. Is their nestedness? Is their intimate ability as a competitive advantage for some of these starts? How do you look at that? Because startups, they're using open source. They want to have a land position in an enterprise, but how do they create that sustainable competitive advantage going forward? Because again, this is what you do. You bet on ones that you can see that could establish a model whatever we want to call it, but a competitive advantage and ongoing nested position. >> Sometimes it has to do with data, John, and so you mentioned Snowflake a couple of times here, a big part of Snowflake's strategy is what they now call the data cloud. And one of the reasons you go there is not to just be able to process data, to actually get access to it, exchange with the partners. And then that of course is a great reason for the customers to come to the Snowflake platform. And so the more data it gets more customers, it gets more data, the whole thing start spinning in the right direction. That's a really big example, but all of these startups that are using ML in a fundamental way, applying it in a novel way, the data modes are really important. So getting to the right data sources and training on it, and then putting it to work so that you can see that in this process better and doing this earlier on that scale. That's a big part of success. Another company that I work with is a good example that I call (indistinct) which works in sales technology space, really crushing it in terms of building better sales organizations both at performance level, in terms of the intelligence level, and just overall revenue attainment using ML, and using novel data sources, like the previously lost data or phone calls or Zoom calls as you already know. So I think the data advantages are really big. And smart startups are thinking through it early. >> It's interest-- >> And they're planning by the way, not to ramble on too much, but they're betting that PLG strategy. So their land option is designed not just to be an interesting way to gain usage, but it's also a way to gain access to data that then enables the expand in a component. >> That is a huge call-out point there, I was going to ask another question, but I think that is the key I see. It's a new go to market in a way. product led with that kind of approach gets you a beachhead and you get a little position, you get some data that is a cloud model, it means variable, whatever you want to call it variable value proposition, value proof, or whatever, getting that data and reiterating it. So it brings up the whole philosophical question of okay, product led growth, I love that with product led growth of data, I get that. Remember the old platform versus a tool? That's the way buyers used to think. How has that changed? 'Cause now almost, this conversation throws out the whole platform thing, but isn't like a platform. >> It looks like it's all. (laughs) you can if it is a platform, though to do that you can reveal that later, but you're looking for adoption, so if it's down stock product, you're looking for adoption by like developers or DevOps people or SOEs, and they're trying to solve a problem, and they want rapid gratification. So they don't want to have an architectural boomimg, placed in front of them. And if it's up stock product and application, then it's a user or the business or whatever that is, is adopting the application. And again, they're trying to solve a very specific problem. You need instant and immediate obvious time and value. And now you have a ticket to the dance and build on that and maybe a platform strategy can gradually take shape. But you know who's not in this conversation is the CIO, it's like, "I'm always the last to know." >> That's the CISO though. And they got him there on the firing lines. CISOs are buying tools like it's nobody's business. They need everything. They'll buy anything or you go meet with sand, they'll buy it. >> And you make it sound so easy. (laughing) We do a lot of security investment if only (indistinct) (laughing) >> I'm a little bit over the top, but CISOs are under a lot of pressure. I would talk to the CISO at Capital One and he was saying that he's on Amazon, now he's going to another cloud, not as a hedge, but he doesn't want to focus development teams. So he's making human resource decisions as well. Again, back to what IT used to be back in the old days where you made a vendor decision, you built around it. So again, clouds play that way. I see that happening. But the question is that I think you nailed this whole idea of cross hairs on the target persona, because you got to know who you are and then go to the market. So if you know you're a problem solving and the lower in the stack, do it and get a beachhead. That's a strategy, you can do that. You can't try to be the platform and then solve a problem at the same time. So you got to be careful. Is that what you were getting at? >> Well, I think you just understand what you're trying to achieve in that line of notion. And how those dynamics work and you just can't drag it out. And they could make it too difficult. Another company I work with is a very strategic cloud data platform. It's a (indistinct) on systems. We're not trying to foist that vision though (laughs) or not adopters today. We're solving some thorny problems with them in the short term, rapid time to value operational needs in scale. And then yeah, once they found success with (indistinct) there's would be an opportunity to be increasing the platform, and an obstacle for those customers. But we're not talking about that. >> Well, Peter, I appreciate you taking the time and coming out of a board meeting, I know that you're super busy and I really appreciate you making time for us. I know you've got an impressive partner in (indistinct) who's a former Sequoia, but Redback Networks part of that company over the years, you guys are doing extremely well, even a unique investment thesis. I'd like you to put the plug in for the firm. I think you guys have a good approach. I like what you guys are doing. You're humble, you don't brag a lot, but you make a lot of great investments. So could you take them in to explain what your investment thesis is and then how that relates to how an enterprise is making their investment thesis? >> Yeah, yeah, for sure. Well, the concept that I described earlier that the modern enterprise movement as a workplace built on data powered by AI. That's what we're trying to work with founders to enable. And also we're investing in companies that build the products and services that enable that modern enterprise to exist. And we do it from very early stages, but with a longterm outlook. So we'll be leading series and series, rounds of investment but staying deeply involved, both operationally financially throughout the whole life cycle of the company. And then we've done that a bunch of times, our goal is always the big independent public company and they don't always make it but enough for them to have it all be worthwhile. An interesting special case of this, and by the way, I think it intersects with some of startup showcase here is in the life sciences. And I know you were highlighting a lot of healthcare websites and deals, and that's a vertical where to disrupt tremendous impact of data both new data availability and new ways to put it to use. I know several of my partners are very focused on that. They call it bio-X data. It's a transformation all on its own. >> That's awesome. And I think that the reason why we're focusing on these verticals is if you have a cloud horizontal scale view and vertically specialized with machine learning, every vertical is impacted by data. It's so interesting that I think, first start, I was probably best time to be a cloud startup right now. I really am bullish on it. So I appreciate you taking the time Peter to come in again from your board meeting, popping out. Thanks for-- (indistinct) Go back in and approve those stock options for all the employees. Yeah, thanks for coming on. Appreciate it. >> All right, thank you John, it's a pleasure. >> Okay, Peter Wagner, Premier VC, very humble Wing.VC is a great firm. Really respect them. They do a lot of great investing investments, Snowflake, and we have Dave Vellante back who knows a lot about Snowflake's been covering like a blanket and Sarbjeet Johal. Cloud Influencer friend of the CUBE. Cloud commentator and cloud experience built clouds, runs clouds now invests. So V. Dave, thanks for coming back on. You heard Peter Wagner at Wing VC. These guys have their roots in networking, which networking back in the day was, V. Dave. You remember the internet Cisco days, remember Cisco, Wellfleet routers. I think Peter invested in Arrow Point, remember Arrow Point, that was about in the 495 belt where you were. >> Lynch's company. >> That was Chris Lynch's company. I think, was he a sales guy there? (indistinct) >> That was his first big hit I think. >> All right, well guys, let's wrap this up. We've got a great program here. Sarbjeet, thank you for coming on. >> No worries. Glad to be here todays. >> Hey, Sarbjeet. >> First of all, really appreciate the Twitter activity lately on the commentary, the observability piece on Jeremy Burton's launch, Dave was phenomenal, but Peter was talking about this dynamic and I think ties this cracking the code thing together, which is there's a product led strategy that feels like a platform, but it's also a tool. In other words, it's not mutually exclusive, the old methods thrown out the window. Land in an account, know what problem you're solving. If you're below the stack, nail it, get data and go from there. If you're a process improvement up the stack, you have to much more of a platform longer-term sale, more business oriented, different motions, different mechanics. What do you think about that? What's your reaction? >> Yeah, I was thinking about this when I was listening to some of the startups pitching, if you will, or talking about what they bring to the table in this cloud scale or cloud era, if you will. And there are tools, there are applications and then they're big monolithic platforms, if you will. And then they're part of the ecosystem. So I think the companies need to know where they play. A startup cannot be platform from the get-go I believe. Now many aspire to be, but they have to start with tooling. I believe in, especially in B2B side of things, and then go into the applications, one way is to go into the application area, if you will, like a very precise use cases for certain verticals and stuff like that. And other parties that are going into the platform, which is like horizontal play, if you will, in technology. So I think they have to understand their age, like how old they are, how new they are, how small they are, because when their size matter when you are procuring as a big business, procuring your technology vendors size matters and the economic viability matters and their proximity to other windows matter as well. So I think we'll jump into that in other discussions later, but I think that's key, as you said. >> I would agree with that. I would phrase it in my mind, somewhat differently from Sarbjeet which is you have product led growth, and that's your early phase and you get product market fit, you get product led growth, and then you expand and there are many, many examples of this, and that's when you... As part of your team expansion strategy, you're going to get into the platform discussion. There's so many examples of that. You take a look at Ali Ghodsi today with what's happening at Databricks, Snowflake is another good example. They've started with product led growth. And then now they're like, "Okay, we've got to expand the team." Okta is another example that just acquired zero. That's about building out the platform, versus more of a point product. And there's just many, many examples of that, but you cannot to your point, very hard to start with a platform. Arm did it, but that was like a one in a million chance. >> It's just harder, especially if it's new and it's not operationalized yet. So one of the things Dave that we've observed the Cloud is some of the best known successes where nobody's not known at all, database we've been covering from the beginning 'cause we were close to that movement when they came out of Berkeley. But they still were misunderstood and they just started generating revenue in only last year. So again, only a few years ago, zero software revenue, now they're approaching a billion dollars. So it's not easy to make these vendor selections anymore. And if you're new and you don't have someone to operate it or your there's no department and the departments changing, that's another problem. These are all like enterprisey problems. What's your thoughts on that, Dave? >> Well, I think there's a big discussion right now when you've been talking all day about how should enterprise think about startups and think about most of these startups they're software companies and software is very capital efficient business. At the same time, these companies are raising hundreds of millions, sometimes over a billion dollars before they go to IPO. Why is that? A lot of it's going to promotion. I look at it as... And there's a big discussion going on but well, maybe sales can be more efficient and more direct and so forth. I really think it comes down to the golden rule. Two things really mattered in the early days in the startup it's sales and engineering. And writers should probably say engineering and sales and start with engineering. And then you got to figure out your go to market. Everything else is peripheral to those two and you don't get those two things right, you struggle. And I think that's what some of these successful startups are proving. >> Sarbjeet, what's your take on that point? >> Could you repeat the point again? Sorry, I lost-- >> As cloud scale comes in this whole idea of competing, the roles are changing. So look at IOT, look at the Edge, for instance, you got all kinds of new use cases that no one actually knows is a problem to solve. It's just pure opportunity. So there's no one's operational I could have a product, but it don't know we can buy it yet. It's a problem. >> Yeah, I think the solutions have to be point solutions and the startups need to focus on the practitioners, number one, not the big buyers, not the IT, if you will, but the line of business, even within that sphere, like just focus on the practitioners who are going to use that technology. I talked to, I think it wasn't Fiddler, no, it was CoreLogics. I think that story was great today earlier in how they kind of struggle in the beginning, they were trying to do a big bang approach as a startup, but then they almost stumbled. And then they found their mojo, if you will. They went to Don the market, actually, that's a very classic theory of disruption, like what we study from Harvard School of Business that you go down the market, go to the non-consumers, because if you're trying to compete head to head with big guys. Because most of the big guys have lot of feature and functionality, especially at the platform level. And if you're trying to innovate in that space, you have to go to the practitioners and solve their core problems and then learn and expand kind of thing. So I think you have to focus on practitioners a lot more than the traditional oracle buyers. >> Sarbjeet, we had a great thread last night in Twitter, on observability that you started. And there's a couple of examples there. Chaos searches and relatively small company right now, they just raised them though. And they're part of this star showcase. And they could've said, "Hey, we're going to go after Splunk." But they chose not to. They said, "Okay, let's kind of disrupt the elk stack and simplify that." Another example is a company observed, you've mentioned Jeremy Burton's company, John. They're focused really on SAS companies. They're not going after initially these complicated enterprise deals because they got to get it right or else they'll get churn, and churn is that silent killer of software companies. >> The interesting other company that was on the showcase was Tetra Science. I don't know if you noticed that one in the life science track, and again, Peter Wagner pointed out the life science. That's an under recognized in the press vertical that's exploding. Certainly during the pandemic you saw it, Tetra science is an R&D cloud, Dave, R&D data cloud. So pharmaceuticals, they need to do their research. So the pandemic has brought to life, this now notion of tapping into data resources, not just data lakes, but like real deal. >> Yeah, you and Natalie and I were talking about that this morning and that's one of the opportunities for R&D and you have all these different data sources and yeah, it's not just about the data lake. It's about the ecosystem that you're building around them. And I see, it's really interesting to juxtapose what Databricks is doing and what Snowflake is doing. They've got different strategies, but they play a part there. You can see how ecosystems can build that system. It's not one company is going to solve all these problems. It's going to really have to be connections across these various companies. And that's what the Cloud enables and ecosystems have all this data flowing that can really drive new insights. >> And I want to call your attention to a tweet Sarbjeet you wrote about Splunk's earnings and they're data companies as well. They got Teresa Carlson there now AWS as the president, working with Doug, that should change the game a little bit more. But there was a thread of the neath there. Andy Thry says to replies to Dave you or Sarbjeet, you, if you're on AWS, they're a fine solution. The world doesn't just revolve around AWS, smiley face. Well, a lot of it does actually. So (laughing) nice point, Andy. But he brings up this thing and Ali brought it up too, Hybrid now is a new operating system for what now Edge does. So we got Mobile World Congress happening this month in person. This whole Telco 5G brings up a whole nother piece of the Cloud puzzle. Jeff Barr pointed out in his keynote, Dave. Guys, I want to get your reaction. The Edge now is... I'm calling it the super Edge because it's not just Edge as we know it before. You're going to have these pops, these points of presence that are going to have wavelength as your spectrum or whatever they have. I think that's the solution for Azure. So you're going to have all this new cloud power for low latency applications. Self-driving delivery VR, AR, gaming, Telemetry data from Teslas, you name it, it's happening. This is huge, what's your thoughts? Sarbjeet, we'll start with you. >> Yeah, I think Edge is like bound to happen. And for many reasons, the volume of data is increasing. Our use cases are also expanding if you will, with the democratization of computer analysis. Specialization of computer, actually Dave wrote extensively about how Intel and other chip players are gearing up for that future if you will. Most of the inference in the AI world will happen in the field close to the workloads if you will, that can be mobility, the self-driving car that can be AR, VR. It can be healthcare. It can be gaming, you name it. Those are the few use cases, which are in the forefront and what alarm or use cases will come into the play I believe. I've said this many times, Edge, I think it will be dominated by the hyperscalers, mainly because they're building their Metro data centers now. And with a very low latency in the Metro areas where the population is, we're serving the people still, not the machines yet, or the empty areas where there is no population. So wherever the population is, all these big players are putting their data centers there. And I think they will dominate the Edge. And I know some Edge lovers. (indistinct) >> Edge huggers. >> Edge huggers, yeah. They don't like the hyperscalers story, but I think that's the way were' going. Why would we go backwards? >> I think you're right, first of all, I agree with the hyperscale dying you look at the top three clouds right now. They're all in the Edge, Hardcore it's a huge competitive battleground, Dave. And I think the missing piece, that's going to be uncovered at Mobile Congress. Maybe they'll miss it this year, but it's the developer traction, whoever wins the developer market or wins the loyalty, winning over the market or having adoption. The applications will drive the Edge. >> And I would add the fourth cloud is Alibaba. Alibaba is actually bigger than Google and they're crushing it as well. But I would say this, first of all, it's popular to say, "Oh not everything's going to move into the Cloud, John, Dave, Sarbjeet." But the fact is that AWS they're trend setter. They are crushing it in terms of features. And you'd look at what they're doing in the plumbing with Annapurna. Everybody's following suit. So you can't just ignore that, number one. Second thing is what is the Edge? Well, the edge is... Where's the logical place to process the data? That's what the Edge is. And I think to your point, both Sarbjeet and John, the Edge is going to be won by developers. It's going to be one by programmability and it's going to be low cost and really super efficient. And most of the data is going to stay at the Edge. And so who is in the best position to actually create that? Is it going to be somebody who was taking an x86 box and throw it over the fence and give it a fancy name with the Edge in it and saying, "Here's our Edge box." No, that's not what's going to win the Edge. And so I think first of all it's huge, it's wide open. And I think where's the innovation coming from? I agree with you it's the hyperscalers. >> I think the developers as John said, developers are the kingmakers. They build the solutions. And in that context, I always talk about the skills gravity, a lot of people are educated in certain technologies and they will keep using those technologies. Their proximity to that technology is huge and they don't want to learn something new. So as humans we just tend to go what we know how to use it. So from that front, I usually talk with consumption economics of cloud and Edge. It has to focus on the practitioners. And in this case, practitioners are developers because you're just cooking up those solutions right now. We're not serving that in huge quantity right now, but-- >> Well, let's unpack that Sarbjeet, let's unpack that 'cause I think you're right on the money on that. The consumption of the tech and also the consumption of the application, the end use and end user. And I think the reason why hyperscalers will continue to dominate besides the fact that they have all the resource and they're going to bring that to the Edge, is that the developers are going to be driving the applications at the Edge. So if you're low latency Edge, that's going to open up new applications, not just the obvious ones I did mention, gaming, VR, AR, metaverse and other things that are obvious. There's going to be non-obvious things that are going to be huge that are going to come out from the developers. But the Cloud native aspect of the hyperscalers, to me is where the scales are tipping, let me explain. IT was built to build a supply resource to the businesses who were writing business applications. Mostly driven by IBM in the mainframe in the old days, Dave, and then IT became IT. Telcos have been OT closed, "This is our thing, that's it." Now they have to open up. And the Cloud native technologies is the fastest way to value. And I think that paths, Sarbjeet is going to be defined by this new developer and this new super Edge concept. So I think it's going to be wide open. I don't know what to say. I can't guess, but it's going to be creative. >> Let me ask you a question. You said years ago, data's new development kit, does low code and no code to Sarbjeet's point, change the equation? In other words, putting data in the hands of those OT professionals, those practitioners who have the context. Does low-code and no-code enable, more of those protocols? I know it's a bromide, but the citizen developer, and what impact does that have? And who's in the best position? >> Well, I think that anything that reduces friction to getting stuff out there that can be automated, will increase the value. And then the question is, that's not even a debate. That's just fact that's going to be like rent, massive rise. Then the issue comes down to who has the best asset? The software asset that's eating the world or the tower and the physical infrastructure. So if the physical infrastructure aka the Telcos, can't generate value fast enough, in my opinion, the private equity will come in and take it over, and then refactor that business model to take advantage of the over the top software model. That to me is the big stare down competition between the Telco world and this new cloud native, whichever one yields in valley is going to blink first, if you say. And I think the Cloud native wins this one hands down because the assets are valuable, but only if they enable the new model. If the old model tries to hang on to the old hog, the old model as the Edge hugger, as Sarbjeet says, they'll just going to slowly milk that cow dry. So it's like, it's over. So to me, they have to move. And I think this Mobile World Congress day, we will see, we will be looking for that. >> Yeah, I think that in the Mobile World Congress context, I think Telcos should partner with the hyperscalers very closely like everybody else has. And they have to cave in. (laughs) I usually say that to them, like the people came in IBM tried to fight and they cave in. Other second tier vendors tried to fight the big cloud vendors like top three or four. And then they cave in. okay, we will serve our stuff through your cloud. And that's where all the buyers are congregating. They're going to buy stuff along with the skills gravity, the feature proximity. I've got another term I'll turn a coin. It matters a lot when you're doing one thing and you want to do another thing when you're doing all this transactional stuff and regular stuff, and now you want to do data science, where do you go? You go next to it, wherever you have been. Your skills are in that same bucket. And then also you don't have to write a new contract with a new vendor, you just go there. So in order to serve, this is a lesson for startups as well. You need to prepare yourself for being in the Cloud marketplaces. You cannot go alone independently to fight. >> Cloud marketplace is going to replace procurement, for sure, we know that. And this brings up the point, Dave, we talked about years ago, remember on the CUBE. We said, there's going to be Tier two clouds. I used that word in quotes cause nothing... What does it even mean Tier two. And we were talking about like Amazon, versus Microsoft and Google. We set at the time and Alibaba but they're in China, put that aside for a second, but the big three. They're going to win it all. And they're all going to be successful to a relative terms, but whoever can enable that second tier. And it ended up happening, Snowflake is that example. As is Databricks as is others. So Google and Microsoft as fast as they can replicate the success of AWS by enabling someone to build their business on their cloud in a way that allows the customer to refactor their business will win. They will win most of the lion's share my opinion. So I think that applies to the Edge as well. So whoever can come in and say... Whichever cloud says, "I'm going to enable the next Snowflake, the next enterprise solution." I think takes it. >> Well, I think that it comes back... Every conversation coming back to the data. And if you think about the prevailing way in which we treated data with the exceptions of the two data driven companies in their quotes is as we've shoved all the data into some single repository and tried to come up with a single version of the truth and it's adjudicated by a centralized team, with hyper specialized roles. And then guess what? The line of business, there's no context for the business in that data architecture or data Corpus, if you will. And then the time it takes to go from idea for a data product or data service commoditization is way too long. And that's changing. And the winners are going to be the ones who are able to exploit this notion of leaving data where it is, the point about data gravity or courting a new term. I liked that, I think you said skills gravity. And then enabling the business lines to have access to their own data teams. That's exactly what Ali Ghodsi, he was saying this morning. And really having the ability to create their own data products without having to go bow down to an ivory tower. That is an emerging model. All right, well guys, I really appreciate the wrap up here, Dave and Sarbjeet. I'd love to get your final thoughts. I'll just start by saying that one of the highlights for me was the luminary guests size of 15 great companies, the luminary guests we had from our community on our keynotes today, but Ali Ghodsi said, "Don't listen to what everyone's saying in the press." That was his position. He says, "You got to figure out where the puck's going." He didn't say that, but I'm saying, I'm paraphrasing what he said. And I love how he brought up Sky Cloud. I call it Sky net. That's an interesting philosophy. And then he also brought up that machine learning auto ML has got to be table stakes. So I think to me, that's the highlight walk away. And the second one is this idea that the enterprises have to have a new way to procure and not just the consumption, but some vendor selection. I think it's going to be very interesting as value can be proved with data. So maybe the procurement process becomes, here's a beachhead, here's a little bit of data. Let me see what it can do. >> I would say... Again, I said it was this morning, that the big four have given... Last year they spent a hundred billion dollars more on CapEx. To me, that's a gift. In so many companies, especially focusing on trying to hang onto the legacy business. They're saying, "Well not everything's going to move to the Cloud." Whatever, the narrative should change to, "Hey, thank you for that gift. We're now going to build value on top of the Cloud." Ali Ghodsi laid that out, how Databricks is doing it. And it's clearly what Snowflake's new with the data cloud. It basically a layer that abstracts all that underlying complexity and add value on top. Eventually going out to the Edge. That's a value added model that's enabled by the hyperscalers. And that to me, if I have to evaluate where I'm going to place my bets as a CIO or IT practitioner, I'm going to look at who are the ones that are actually embracing that investment that's been made and adding value on top in a way that can drive my data-driven, my digital business or whatever buzzword you want to throw on. >> Yeah, I think we were talking about the startups in today's sessions. I think for startups, my advice is to be as close as you can be to hyperscalers and anybody who awards them, they will cave in at the end of the day, because that's where the whole span of gravity is. That's what the innovation gravity is, everybody's gravitating towards that. And I would say quite a few times in the last couple of years that the rate of innovation happening in a non-cloud companies, when I talk about non-cloud means are not public companies. I think it's like diminishing, if you will, as compared to in cloud, there's a lot of innovation. The Cloud companies are not paying by power people anymore. They have all sophisticated platforms and leverage those, and also leverage the marketplaces and leverage their buyers. And the key will be how you highlight yourself in that cloud market place if you will. It's like in a grocery store where your product is placed and you have to market around it, and you have to have a good story telling team in place as well after you do the product market fit. I think that's a key. I think just being close to the Cloud providers, that's the way to go for startups. >> Real, real quick. Each of you talk about what it takes to crack the code for the enterprise in the modern era now. Dave, we'll start with you. What's it take? (indistinct) >> You got to have it be solving a problem that is 10X better at one 10th a cost of anybody else, if you're a small company, that rule number one. Number two is you obviously got to get product market fit. You got to then figure out. And I think, and again, you're in your early phases, you have to be almost processed builders, figure out... Your KPIs should all be built around retention. How do I define customer success? How do I keep customers and how do I make them loyal so that I know that my cost of acquisition is going to be at least one-third or lower than my lifetime value of that customer? So you've got to nail that. And then once you nail that, you've got to codify that process in the next phase, which really probably gets into your platform discussion. And that's really where you can start to standardize and scale and figure out your go to market and the relationship between marketing spend and sales productivity. And then when you get that, then you got to move on to figure out your Mot. Your Mot might just be a brand. It might be some secret sauce, but more often than not though, it's going to be the relationship that you build. And I think you've got to think about those phases and in today's world, you got to move really fast. Sarbjeet, real quick. What's the secret to crack the code? >> I think the secret to crack the code is partnership and alliances. As a small company selling to the bigger enterprises, the vendors size will be one of the big objections. Even if they don't say it, it's on the back of their mind, "What if these guys disappear tomorrow what would we do if we pick this technology?" And another thing is like, if you're building on the left side, which is the developer side, not on the right side, which is the operations or production side, if you will, you have to understand the sales cycles are longer on the right side and left side is easier to get to, but that's why we see a lot more startups. And on the left side of your DevOps space, if you will, because it's easier to sell to practitioners and market to them and then show the value correctly. And also understand that on the left side, the developers are very know how hungry, on the right side people are very cost-conscious. So understanding the traits of these different personas, if you will buyers, it will, I think set you apart. And as Dave said, you have to solve a problem, focus on practitioners first, because you're small. You have to solve political problems very well. And then you can expand. >> Well, guys, I really appreciate the time. Dave, we're going to do more of these, Sarbjeet we're going to do more of these. We're going to add more community to it. We're going to add our community rooms next time. We're going to do these quarterly and try to do them as more frequently, we learned a lot and we still got a lot more to learn. There's a lot more contribution out in the community that we're going to tap into. Certainly the CUBE Club as we call it, Dave. We're going to build this actively around Cloud. This is another 20 years. The Edge brings us more life with Cloud, it's really exciting. And again, enterprise is no longer an enterprise, it's just the world now. So great companies here, the next Databricks, the next IPO. The next big thing is in this list, Dave. >> Hey, John, we'll see you in Barcelona. Looking forward to that. Sarbjeet, I know in a second half, we're going to run into each other. So (indistinct) thank you John. >> Trouble has started. Great talking to you guys today and have fun in Barcelona and keep us informed. >> Thanks for coming. I want to thank Natalie Erlich who's in Rome right now. She's probably well past her bedtime, but she kicked it off and emceeing and hosting with Dave and I for this AW startup showcase. This is batch two episode two day. What do we call this? It's like a release so that the next 15 startups are coming. So we'll figure it out. (laughs) Thanks for watching everyone. Thanks. (bright music)

Published Date : Jun 24 2021

SUMMARY :

on cracking the code in the enterprise, Thank you for having and the buyers are thinking differently. I get the privilege of working and how you see enterprises in the enterprise to make a and part of the way in which the criteria for how to evaluate. is that going to lead to, because of the go to markets are changing. and making the art of sales and they had a great and investing in the ecosystem. I really appreciate you having me. and some of the winners and the modern enterprise and be in the wrong spot. the way you think about I got to ask you because And one of the reasons you go there not just to be an interesting and you get a little position, it's like, "I'm always the last to know." on the firing lines. And you make it sound and then go to the market. and you just can't drag it out. that company over the years, and by the way, I think it intersects the time Peter to come in All right, thank you Cloud Influencer friend of the CUBE. I think, was he a sales guy there? Sarbjeet, thank you for coming on. Glad to be here todays. lately on the commentary, and the economic viability matters and you get product market fit, and the departments changing, And then you got to figure is a problem to solve. and the startups need to focus on observability that you started. So the pandemic has brought to life, that's one of the opportunities to a tweet Sarbjeet you to the workloads if you They don't like the hyperscalers story, but it's the developer traction, And I think to your point, I always talk about the skills gravity, is that the developers but the citizen developer, So if the physical You go next to it, wherever you have been. the customer to refactor And really having the ability to create And that to me, if I have to evaluate And the key will be how for the enterprise in the modern era now. What's the secret to crack the code? And on the left side of your So great companies here, the So (indistinct) thank you John. Great talking to you guys It's like a release so that the

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Rashmi Kumar SVP and CIO at Hewlett Packard Enterprise


 

>>Welcome back to HP discover 2021 My name is Dave Volonte and you're watching the cubes, virtual coverage of H. P. S. Big customer event. Of course, the virtual edition, we're gonna dig into transformations the role of technology in the role of senior technology leadership. Look, let's face it, H P. E. Has gone through a pretty dramatic transformation itself in the past few years. So it makes a great example in case study and with me is rashmi kumari who is the senior vice president and C. I. O. At HP rashmi welcome come on inside the cube. >>Dave Nice to be here. >>Well, it's been almost a year since Covid changed the world as we know it. How would you say the role of the CEO specifically and generally it has changed. I mean you got digital Zero Trust has gone from buzzword to >>mandate >>digital. Everybody was complacent about digital in many ways and now it's really accelerated remote work hybrid. How do you see it? >>Absolutely. As I said in the last discover that Covid has been the biggest reason to accelerate digital transformation in the company's I. C. C. I O. S role has changed tremendously in the last 15 months. It's no more just keep the operations running that's become a table stick. Our roles have become not only to create digital customer experience engaged with our customers in different ways, but also to transform the company operations from inside out to be able to give that digital experience from beginning to end off the customer engagement going forward. We have also become responsible for switching our strategies around the companies as the Covid. Covid hit in different parts of the world at different times and how companies structured their operations to go from one region to another. A global company like H. B had to look into its supply chain differently. Had to look into strategies to mitigate the risk that was created because of the supply chain disruptions as well as you go to taking care of our employees. How do you create this digital collaboration experience where teams can still come together and make the work happen for our end customers? How do we think about future employee engagement when people are not coming into these big buildings and offices and working together, But how to create the same level of collaboration coordination as well as delivery or faster uh goods and services which is enabled by technology going forward. So see I. O. And I. T. S. Role has gone from giving a different level of customer experience to a different level of employee experience as well as enabling day to day operations of the company's. Ceos have realized that digital is the way to go forward. It does not matter what industry you are in and now see a as have their seat at the table to define what the future of every company now, which is a technology company respective you are in oil and gas or mining or a technical product or a card or a mobility company. End of the day you have to act and behave like a technology company. >>So I want to ask you about that because you've you've been a Ceo and uh you know, leading technology provider now for the last three years and you've had previous roles and where you know non technical technology, you know, selling to I. T. Companies and as you point out those worlds are coming together, everybody is a technology company today. How do you think that changes the role of the C. I. O. Because it would always seem to me that there was a difference between A C. I. O. And a tech company. You know what I mean by that? And the C. I. O. It's sort of every other company is those two worlds converging. >>Absolutely. And it's interesting you pointed out that I have worked in many different industries from healthcare and pharma to entertainment to utilities. Um And now at a technology company end of the day um The issues that I. T. Deals with are pretty similar across the organization. What is different here is now my customers are people like me in other industries and I have a little bit of an advantage because just having the experience across various ecosystem. Even at H. B. Look I was fortunate um at H. B. Because of Antonio's leadership, we have topped out mandate to transform how we did business. And I talked about my next gen IT program in last year's cube interview. But at the same time while we were changing our customer partners experience from ordering to order processing to supply chain to finance. Uh We decided this pivot of becoming as a service company. And if you think about that pivot it's pretty common if it was a technology company or non technology company at HP. We were very used to selling a product and coming back three years later at the time of refresh of infrastructure or hardware. That's no more true for us now we are becoming as a service or a subscription company and I. T. Played a major role to enable that quote to cash experience. Which is very different than the traditional experience around how we stay connected with our customer, how we proactively understand their behavior. I always talk about this term. Um Digital exhaust which results into data which can result into better insight and you can not only Upsell cross l because now you have more data about your product usage, but first and the foremost give what your customer wants in a much better way because you can proactively understand their needs and wants because you are providing a digital product versus a physical product. So this is the change that most of the companies are now going through. If you look at Domino's transition, there are pills a sellers but they did better because they had better digital experience. If you look at Chipotle, these are food service companies I. K which is a furniture manufacturer across the board. We have helped our customers and industries to understand how to become a more digital provider. And and remember when uh hp says edge to cloud platform as a service edges the product, the customers who we deal with and how do we get that? Help them get their data to understand how the product is behaving and then get the information to cloud for further analysis. Um and understanding from the data that comes out of the products that gets up, >>I think you've been HP now think around three years and I've been watching of course for decades. Hp. Hp then HP is I feel like it's entering now the sort of third phase of its transformation, your phase one was okay, we gotta figure out how to deal or or operate as a separate companies. Okay. That took some time and then it was okay. Now how do we align our resources and you know, what are the waves that we're gonna ride? And how do we how do we take our human capital, our investments and what bets do we place and and all in on as a service. And now it's like okay how do we deliver on all those promises? So pretty massive transformations. You talked about edge to cloud as a service so you've got this huge pivot in your in your business. What's the technology strategy to support that transformation? >>Yeah that's a that's a great question. So as I mentioned first your second phase which was becoming a stand alone company was the next N. I. T. Program very broad and um S. Four and 60 related ecosystem application. We're even in the traditional business there was a realization that we were 100 20 billion company. We are 30 billion company. We need different types of technologies as well as more integrated across our product line across the globe. And um we I'm very happy to report that we are the last leg of next in I. T. Transformation where we have brought in new customer experience through low touch or not touch order pressing. A very strong as four capabilities. Where we are now able to run all global orders across all our hardware and services business together. And I'm happy to report that we have been able to successfully run through the transformation which a typical company of our size would take five or six years to do in around close to three years. But at the same time while we were building this foundation and the capabilities to be able to do other management, supply chain and data and analytics platforms. We also made the pivot to go to as a service now for as a service and subscription selling. It needs a very different quote to Kazakh cash experience for our customers and that's where we had to bring in um platforms like brim to do um subscription building, convergent charging and a whole different way to address. But we were lucky to have this transformation completed on which we could bolt on this new capability and we had the data and another X platform built which now these as a service products can also use to drive better insight into our customer behavior um as well as how they're using our product a real time for our operations teams. >>Well they say follow the money in the cube. We love to say follow the day to day is obviously a crucial component of competitive advantage business value. So you talk a little bit more about the role of data. I'm interested I'm interested in where I. T. Fits uh you know a lot of companies that have a Chief data officer or Ceo sometimes they're separate. Sometimes they they work you know for each other or Cdo works for C. I. O. How do you guys approach the whole data conversation? >>Yeah that's a that's a great question and has been top of the mind of a lot of C E O C I O S. Chief digital officers in many different companies. The way we have set it up here is do we do have a chief data officer and we do have a head of uh technology and platform and data within I. T. Look. The way I see is that I call the term data torture if we have multiple data lakes, if we have multiple data locations and the data is not coming together at one place at the first time that it comes out of the source system, we end up with data swamps and it's very difficult to drive insights. It's very difficult to have a single version of truth. So HP had two pronged approach. First one was as part of this next gen i. T. Transformation we embarked upon the journey first of all to define our customers and products in a very uniform way across the globe. It's called entity Master Data and Product Master Data Program. These were very very difficult program. We are now happy to report that we can understand the customer from code stage to servicing stage beginning to end across all our system. It's been a tough journey but it was a effort well spent at the same time while we were building this message capability, we also invest the time in our analytics platform because we are generating so much data now globally as one footprint. How do we link our data link to R. S. A. P. And Salesforce and all these systems where our customer data flows through and create analytics and insight from it from our customers or our operations team. At the same time, we also created a chief data officer role where the responsibility is really to drive business from understanding what decision making an analytics they need around product, around customer, around their usage, around their experience to be able to drive better alignment with our customers and products going forward. So this creates efficiencies in the organization. If you have a leader who is taking care of your platforms and data building single source of truth and you have a leader who is propagating this mature notion of handling data as enterprise data and driving that focus on understanding the metrics and the insight that the businesses need to drive better customer alignment. That's when we gain those efficiencies and behind the scenes, the chief data officer and the data leader within my organization worked very, very closely to understand each other needs sometimes out of the possible where do we need the data processing? Is it at the edge? Is it in the cloud? What's the best way to drive the technology and the platform forward? And they kind of rely on each other's knowledge and intelligence to give us give us superior results. And I have done data analytics in many different companies. This model works where you have focused on insight and analytics without because data without insight is of no value, but at the same time you need clean data. You need efficient, fast platforms to process that insight at the functional nonfunctional requirements that are business partners have and that's how we have established in here and we have seen many successes recently. As of now, >>I want to ask you a kind of a harder maybe it's not harder question. It's a weird question around single version of the truth because it's clearly a challenge for organizations and there's many applications workloads that require that single version of the truth. The operational systems, the transaction systems, the HR the salesforce. Clearly you have to have a single version of the truth. I feel like however we're on the cusp of a new era where business lines see an opportunity for whatever their own truth to work with a partner to create some kind of new data product. And it's early days in that. But I want to and maybe not the right question for HP. But I wonder if you see it with in your ecosystems where where it's it's yes, single version of truth is sort of one class of data and analytics gotta have that nail down data quality, everything else. But then there's this sort of artistic version of the data where business people need more freedom. They need more latitude to create. Are you seeing that? And maybe you can help me put that into context. >>Uh, that's a great question. David. I'm glad you asked it. So I think tom Davenport who is known in the data space talks about the offensive and the defensive use cases of leveraging data. I think the piece that you talked about where it's clean, it's pristine, it's quality. It's all that most of those offer the offensive use cases where you are improving company's operations incrementally because you have very clean that I have very good understanding of how my territories are doing, how my customers are doing how my products are doing. How am I meeting my sls or how my financials are looking? There's no room for failure in that area. The other area is though, which works on the same set of data. It's not a different set of data, but the need is more around finding needles in the haystack to come up with new needs, new ones and customers or new business models that we go with. The way we have done it is we do take this data take out what's not allowed for everybody to be seen and then what we call is a private space. But that's this entire data available to our business leader, not real time because the need is not as real time because they're doing more what we call this predictive analytics to be able to leverage the same data set and run their analytics. And we work very closely with business in its we educate them. We tell them how to leverage this data set and use it and gather their feedback to understand what they need in that space to continue to run with their with their analytics. I think as we talk about hindsight insight and foresight hindsight and insight happens more from this clean data lakes where you have authenticity, you have quality and then most of the foresight happens in a different space where the users have more leverage to use data in many different ways to drive analytics and insights which is not readily available. >>Thank you for that. That's interesting discussion. You know digital transformation. It's a journey and it's going to take many years. A lot of ways, not a lot of ways 2020 was a forced March to digital. If you weren't a digital business, you were out of business and you really didn't have much time to plan. So now organizations are stepping back saying, okay let's really lean into our strategy the journey and along the way there's gonna be blind spots, there's bumps in the road when you look out what are the potential disruptions that you see maybe in terms of how companies are currently approaching their digital transformations? That's a great question. >>Dave and I'm going to take a little bit more longer term view on this topic. Right in what's top of my mind um recently is the whole topic of E. S. G. Environmental, social and governance. Most of the companies have governance in place, right? Because they are either public companies or they're under some kind of uh scrutiny from different regulatory bodies or what not. Even if you're a startup, you need to do things with our customers and what not. It has been there for companies. It continues to be there. We the public companies are very good at making sure that we have the right compliance, right privacy, right governance in in in place. Now we'll talk about cyber security. I think that creates a whole new challenge in that governance space. However, we have the set up within our companies to be able to handle that challenge. Now, when we go to social, what happened last year was really important. And now as each and every company, we need to think about what are we doing from our perspective to play our part in that. And not only the bigger companies leaders at our level, I would say that Between last March and this year, I have hired more than 400 people during pandemic, which was all virtual, but me and my team have made sure that we are doing the right thing to drive inclusion and diversity, which is also very big objective for h P E. And Antonio himself has been very active in various round tables in us at the world Economic forum level and I think it's really important for companies to create that opportunity, remove that disparity that's there for the underserved communities. If we want to continue to be successful in this world too, create innovative products and services, we need to sell it to the broader cross section of populations and to be able to do that, we need to bring them in our fold and enable them to create that um, equal consumption capabilities across different sets of people. Hp has taken many initiatives and so are many companies. I feel like uh, The momentum that companies have now created around the topic of equality is very important. I'm also very excited to see that a lot of startups are now coming up to serve that 99% versus just the shiny ones, as you know, in the bay area to create better delivery methods of food or products. Right. The third piece, which is environmental, is extremely important as well as we have seen recently in many companies and where even the dollar or the economic value is flowing are around the companies which are serious about environmental HP recently published its living Progress report. We have been in the forefront of innovation to reduce carbon emissions, we help our customers, um, through those processes. Again, if we do, if our planet is on fire, none of us will exist, right. So we all have to do that every little part to be able to do better. And I'm happy to report, I myself as a person, solar panels, battery electric cars, whatever I can do, but I think something more needs to happen right where as an individual I need to pitch in, but maybe utilities will be so green in the future that I don't need to put panels on my roof, which again creates a different kind of uh waste going forward. So when you ask me about disruptions, I personally feel that successful company like ours have to have E. S. G. Top of their mind and think of products and services from that perspective, which creates equal opportunity for people, which creates better environment sustainability going forward. And, you know, our customers are investors are very interested in seeing what we are doing to be able to serve that cause uh for for bigger cross section of companies, and I'm most of the time very happy to share with my C I. O cohort around how are H. P E F s capabilities creates or feeds into the circular economy, how much e waste we have recycled or kept it off of landfills are green capabilities, How it reduces the evils going forward as well as our sustainability initiatives, which can help other, see IOS to be more um carbon neutral going forward as well. >>You know, that's a great answer, rashmi, thank you for that because I gotta tell you hear a lot of mumbo jumbo about E S G. But that was a very substantive, thoughtful response that I think, I think tech companies in particular are have to lead in our leading in this area. So I really appreciate that sentiment. I want to end with a very important topic which is cyber. It's obviously, you know, escalated in, in the news the last several months. It's always in the news, but You know, 10 or 15 years ago there was this mentality of failure equals fire. Now we realize, hey, they're gonna get in, it's how you handle it. Cyber has become a board level topic, you know? Years ago there was a lot of discussion, oh, you can't have the sec ops team working for the C. I. O. Because that's like the Fox watching the Henhouse, that's changed. Uh it's been a real awakening, a kind of a rude awakening. So the world is now more virtual, you've gotta secure physical uh assets. I mean, any knucklehead can now become a ransomware attack, er they can, they can, they can buy ransomware as a services in the dark, dark web. So that's something we've never seen before. You're seeing supply chains get hacked and self forming malware. I mean, it's a really scary time. So you've got these intellectual assets, it's a top priority for organizations. Are you seeing a convergence of the sea? So roll the C. I. O. Roll the line of business roles relative to sort of prior years in terms of driving security throughout organizations. >>This is a great question. And this was a big discussion at my public board meeting a couple of days ago. It's as as I talk about many topics, if you think digital, if you think data, if you think is you, it's no more one organizations, business, it's now everybody's responsibility. I saw a Wall Street Journal article a couple of days ago where Somebody has compared cyber to 9-11-type scenario that if it happens for a company, that's the level of impact you feel on your on your operations. So, you know, all models are going to change where C so reports to see IO at H P E. We are also into products or security and that's why I see. So is a peer of mine who I worked with very closely who also worked with product teams where we are saving our customers from a lot of pain in this space going forward. And H. B. E. Itself is investing enormous amount of efforts in time in coming out of products which are which are secured and are not vulnerable to these types of attacks. The way I see it is see So role has become extremely critical in every company and the big part of that role is to make people understand that cybersecurity is also everybody's responsibility. That's why in I. T. V. Propagate def sec ups. Um As we talk about it, we are very very careful about picking the right products and services. This is one area where companies cannot shy away from investing. You have to continuously looking at cyber security architecture, you have to continuously look at and understand where the gaps are and how do we switch our product or service that we use from the providers to make sure our companies stay secure The training, not only for individual employees around anti phishing or what does cybersecurity mean, but also to the executive committee and to the board around what cybersecurity means, what zero trust means, but at the same time doing drive ins, we did it for business continuity and disaster recovery. Before now at this time we do it for a ransomware attack and stay prepared as you mentioned. And we all say in tech community, it's always if not when no company can them their chest and say, oh, we are fully secured because something can happen going forward. But what is the readiness for something that can happen? It has to be handled at the same risk level as a pandemic or earthquake or a natural disaster. And assume that it's going to happen and how as a company we will behave when when something like this happen. So I'm here's believer in the framework of uh protect, detect, govern and respond um as these things happen. So we need to have exercises within the company to ensure that everybody is aware of the part that they play day today but at the same time when some event happen and making sure we do very periodic reviews of I. T. And cyber practices across the company. There is no more differentiation between I. T. And O. T. That was 10 years ago. I remember working with different industries where OT was totally out of reach of I. T. And guess what happened? Wanna cry and Petra and XP machines were still running your supply chains and they were not protected. So if it's a technology it needs to be protected. That's the mindset. People need to go with invest in education, training, um awareness of your employees, your management committee, your board and do frequent exercises to understand how to respond when something like this happen. See it's a big responsibility to protect our customer data, our customers operations and we all need to be responsible and accountable to be able to provide all our products and services to our customers when something unforeseen like this happens, >>Russian, very generous with your time. Thank you so much for coming back in the CUBA is great to have you again. >>Thank you. Dave was really nice chatting with you. Thanks >>for being with us for our ongoing coverage of HP discover 21 This is Dave Volonte, you're watching the virtual cube, the leader in digital tech coverage. Be right back. >>Mm hmm, mm.

Published Date : Jun 6 2021

SUMMARY :

in the role of senior technology leadership. I mean you got digital Zero Trust has gone from buzzword to How do you see it? End of the day you have to act and behave like a technology company. So I want to ask you about that because you've you've been a Ceo and uh you get the information to cloud for further analysis. What's the technology strategy to support that transformation? And I'm happy to report that we have been able to successfully run through We love to say follow the day to day is obviously a crucial component of I call the term data torture if we have multiple data lakes, if we have multiple data locations But I wonder if you see it with in your in that space to continue to run with their with their analytics. our strategy the journey and along the way there's gonna be blind We have been in the forefront of innovation to reduce carbon emissions, So roll the C. I. O. Roll the line of business roles relative to sort scenario that if it happens for a company, that's the level of impact you feel on Thank you so much for coming back in the CUBA is great to have you again. Dave was really nice chatting with you. cube, the leader in digital tech coverage.

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Breaking Analysis: How Nvidia Wins the Enterprise With AI


 

from the cube studios in palo alto in boston bringing you data-driven insights from the cube and etr this is breaking analysis with dave vellante nvidia wants to completely transform enterprise computing by making data centers run 10x faster at one tenth the cost and video's ceo jensen wang is crafting a strategy to re-architect today's on-prem data centers public clouds and edge computing installations with a vision that leverages the company's strong position in ai architectures the keys to this end-to-end strategy include a clarity of vision massive chip design skills a new arm-based architecture approach that integrates memory processors i o and networking and a compelling software consumption model even if nvidia is unsuccessful at acquiring arm we believe it will still be able to execute on this strategy by actively participating in the arm ecosystem however if its attempts to acquire arm are successful we believe it will transform nvidia from the world's most valuable chip company into the world's most valuable supplier of integrated computing architectures hello everyone and welcome to this week's wikibon cube insights powered by etr in this breaking analysis we'll explain why we believe nvidia is in the right position to power the world's computing centers and how it plans to disrupt the grip that x86 architectures have had on the data center for decades the data center market is in transition like the universe the cloud is expanding at an accelerated pace no longer is the cloud an opaque set of remote services i always say somewhere out there sitting in a mega data center no rather the cloud is extending to on-premises data centers data centers are moving into the cloud and they're connecting through adjacent locations that create hybrid interactions clouds are being meshed together across regions and eventually will stretch to the far edge this new definition or view of cloud will be hyper distributed and run by software kubernetes is changing the world of software development and enabling workloads to run anywhere open apis external applications expanding the digital supply chains and this expanding cloud they all increase the threat surface and vulnerability to the most sensitive information that resides within the data center and around the world zero trust has become a mandate we're also seeing ai being injected into every application and it's the technology area that we see with the most momentum coming out of the pandemic this new world will not be powered by general purpose x86 processors rather it will be supported by an ecosystem of arm-based providers in our opinion that are affecting an unprecedented increase in processor performance as we have been reporting and nvidia in our view is sitting in the poll position and is currently the favorite to dominate the next era of computing architecture for global data centers public clouds as well as the near and far edge let's talk about jensen wang's clarity of vision for this new world here's a chart that underscores some of the fundamental assumptions that he's leveraging to expand his market the first is that there's a lot of waste in the data center he claims that only half of the cpu cores deployed in the data center today actually support applications the other half are processing the infrastructure all around the applications that run the software defined data center and they're terribly under utilized nvidia's blue field three dpu the data processing unit was described in a blog post on siliconangle by analyst zias caravala as a complete mini server on a card i like that with software defined networking storage and security acceleration built in this product has the bandwidth and according to nvidia can replace 300 general purpose x86 cores jensen believes that every network chip will be intelligent programmable and capable of this type of acceleration to offload conventional cpus he believes that every server node will have this capability and enable every packed of every packet and every application to be monitored in real time all the time for intrusion and as servers move to the edge bluefield will be included as a core component in his view and this last statement by jensen is critical in our opinion he says ai is the most powerful force of our time whether you agree with that or not it's relevant because ai is everywhere an invidious position in ai and the architectures the company is building are the fundamental linchpin of its data center enterprise strategy so let's take a look at some etr spending data to see where ai fits on the priority list here's a set of data in a view that we often like to share the horizontal axis is market share or pervasiveness in the etr data but we want to call your attention to the vertical axis that's really really what really we want to pay attention today that's net score or spending momentum exiting the pandemic we've seen ai capture the number one position in the last two surveys and we think this dynamic will continue for quite some time as ai becomes the staple of digital transformations and automations an ai will be infused in every single dot you see on this chart nvidia's architectures it just so happens are tailor made for ai workloads and that is how it will enter these markets let's quantify what that means and lay out our view of how nvidia with the help of arm will go after the enterprise market here's some data from wikibon research that depicts the percent of worldwide spending on server infrastructure by workload type here are the key points first the market last year was around 78 billion dollars worldwide and is expected to approach 115 billion by the end of the decade this might even be a conservative figure and we've split the market into three broad workload categories the blue is ai and other related applications what david floyer calls matrix workloads the orange is general purpose think things like erp supply chain hcm collaboration basically oracle saps and microsoft work that's being supported today and of course many other software providers and the gray that's the area that jensen was referring to is about being wasted the offload work for networking and storage and all the software defined management in the data centers around the world okay you can see the squeeze that we think compute infrastructure is gonna gonna occur around that orange area that general-purpose workloads that we think is going to really get squeezed in the next several years on a percentage basis and on an absolute basis it's really not growing nearly as fast as the other two and video with arm in our view is well positioned to attack that blue area and the gray area those those workload offsets and the new emerging ai applications but even the orange as we've reported is under pressure as for example companies like aws and oracle they use arm-based designs to service general purpose workloads why are they doing that cost is the reason because x86 generally and intel specifically are not delivering the price performance and efficiency required to keep up with the demands to reduce data center costs and if intel doesn't respond which we believe it will but if it doesn't act arm we think will get 50 percent of the general purpose workloads by the end of the decade and with nvidia it will dominate the blue the ai and the gray the offload work when we say dominate we're talking like capture 90 percent of the available market if intel doesn't respond now intel they're not just going to sit back and let that happen pat gelsinger is well aware of this in moving intel to a new strategy but nvidia and arm are way ahead in the game in our view and as we've reported this is going to be a real challenge for intel to catch up now let's take a quick look at what nvidia is doing with relevant parts of its pretty massive portfolio here's a slide that shows nvidia's three chip strategy the company is shifting to arm-based architectures which we'll describe in more detail in a moment the slide shows at the top line nvidia's ampere architecture not to be confused with the company ampere computing nvidia is taking a gpu centric approach no surprise obvious reasons there that's their sort of stronghold but we think over time it may rethink this a little bit and lean more into npus the neural processing unit we look at what apple's doing what tesla are doing we see opportunities for companies like nvidia to really sort of go after that but we'll save that for another day nvidia has announced its grace cpu a nod to the famous computer scientist grace hopper grace is a new architecture that doesn't rely on x86 and much more efficiently uses memory resources we'll again describe this in more detail later and the bottom line there that roadmap line shows the bluefield dpu which we described is essentially a complete server on a card in this approach using arm will reduce the elapsed time to go from chip design to production by 50 we're talking about shaving years down to 18 months or less we don't have time to do a deep dive into nvidia's portfolio it's large but we want to share some things that we think are important and this next graphic is one of them this shows some of the details of nvidia's jetson architecture which is designed to accelerate those ai plus workloads that we showed earlier and the reason is that this is important in our view is because the same software supports from small to very large including edge systems and we think this type of architecture is very well suited for ai inference at the edge as well as core data center applications that use ai and as we've said before a lot of the action in ai is going to happen at the edge so this is a good example of leveraging an architecture across a wide spectrum of performance and cost now we want to take a moment to explain why the moved arm-based architectures is so critical to nvidia one of the biggest cost challenges for nvidia today is keeping the gpu utilized typical utilization of gpu is well below 20 percent here's why the left hand side of this chart shows essentially racks if you will of traditional compute and the bottlenecks that nvidia faces the processor and dram they're tied together in separate blocks imagine there are thousands thousands of cores in a rack and every time you need data that lives in another processor you have to send a request and go retrieve it it's very overhead intensive now technologies like rocky are designed to help but it doesn't solve the fundamental architectural bottleneck every gpu shown here also has its own dram and it has to communicate with the processors to get the data i.e they can't communicate with each other efficiently now the right hand side side shows where nvidia is headed start in the middle with system on chip socs cpus are packaged in with npus ipu's that's the image processing unit you know x dot dot dot x pu's the the alternative processors they're all connected with sram which is think of that as a high speed layer like an layer one cache the os for the system on a chip lives inside of this and that's where nvidia has this killer software model what they're doing is they're licensing the consumption of the operating system that's running this system on chip in this entire system and they're affecting a new and really compelling subscription model you know maybe they should just give away the chips and charge for the software like a razer blade model talk about disruptive now the outer layer is the the dpu and the shared dram and other resources like the ampere computing the company this time cpus ssds and other resources these are the processors that will manage the socs together this design is based on nvidia's three chip approach using bluefield dpu leveraging melanox that's the networking component the network enables shared dram across the cpus which will eventually be all arm based grace lives inside the system on a chip and also on the outside layers and of course the gpu lives inside the soc in a scaled-down version like for instance a rendering gpu and we show some gpus on the outer layer as well for ai workloads at least in the near term you know eventually we think they may reside solely in the system on chip but only time will tell okay so you as you can see nvidia is making some serious moves and by teaming up with arm and leaning into the arm ecosystem it plans to take the company to its next level so let's talk about how we think competition for the next era of compute stacks up here's that same xy graph that we love to show market share or pervasiveness on the horizontal tracking against next net score on the vertical net score again is spending velocity and we've cut the etr data to capture players that are that are big in compute and storage and networking we've plugged in a couple of the cloud players these are the guys that we feel are vying for data center leadership around compute aws is a very strong position we believe that more than half of its revenues comes from compute you know ec2 we're talking about more than 25 billion on a run rate basis that's huge the company designs its own silicon graviton 2 etc and is working with isvs to run general purpose workloads on arm-based graviton chips microsoft and google they're going to follow suit they're big consumers of compute they sell a lot but microsoft in particular you know they're likely to continue to work with oem partners to attack that on-prem data center opportunity but it's really intel that's the provider of compute to the likes of hpe and dell and cisco and the odms which are the odms are not shown here now hpe let's talk about them for a second they have architectures and i hate to bring it up but remember the machine i know it's the butt of many jokes especially from competitors it had been you know frankly hpe and hp they deserve some of that heat for all the fanfare and then that they they put out there and then quietly you know pulled the machine or put it out the pasture but hpe has a strong position in high performance computing and the work that it did on new computing architectures with the machine and shared memories that might be still kicking around somewhere inside of hp and could come in handy for some day in the future so hpe has some chops there plus hpe has been known hp historically has been known to design its own custom silicon so i would not count them out as an innovator in this race cisco is interesting because it not only has custom silicon designs but its entry into the compute business with ucs a decade ago was notable and they created a new way to think about integrating resources particularly compute and networking with partnerships to add in the storage piece initially it was within within emc prior to the dell acquisition but you know it continues with netapp and pure and others cisco invests they spend money investing in architectures and we expect the next generation of ucs oh ucs2 ucs 2.0 will mark another notable milestone in the company's data center business dell just had an amazing quarterly earnings report the company grew top line revenue by around 12 percent and it wasn't because of an easy compare to last year dells is simply executing despite continued softness in the legacy emc storage business laptop the laptop demand continued to soar in dell server business it's growing again but we don't see dell as an architectural innovator per se in compute rather we think the company will be content to partner with suppliers whether it's intel nvidia arm-based partners or all of the above dell we think will rely on its massive portfolio its excellent supply chain and execution ethos to compete now ibm is notable for historical reasons with its mainframe ibm created the first great compute monopoly before it unwind and wittingly handed it to intel along with microsoft we don't see ibm necessarily aspiring to retake that compute platform mantle that once once held with mainframes rather red hat in the march to hybrid cloud is the path that we think in our view is ibm's approach now let's get down to the elephants in the room intel nvidia and china inc china is of course relevant because of companies like alibaba and huawei and the chinese chinese government's desire to be self-sufficient in semiconductor technology and technology generally but our premise here is that the trends are favoring nvidia over intel in this picture because nvidia is making moves to further position itself for new workloads in the data center and compete for intel's stronghold intel is going to attempt to remake itself but it should have been doing this seven years ago what pat gelsinger is doing today intel is simply far behind and it's going to take at least a couple years for them to really start to to make inroads in this new model let's stay on the nvidia v intel comparison for a moment and take a snapshot of the two companies here's a quick chart that we put together with some basic kpis some of these figures are approximations or they're rounded so don't stress over it too much but you can see intel is an 80 billion dollar company 4x the size of nvidia but nvidia's market cap far exceeds that of intel why is that of course growth in our view it's justified due to that growth and nvidia's strategic positioning intel used to be the gross margin king but nvidia has much higher gross margins interesting now when it comes down to free cash flow intel is still dominant as it pertains to the balance sheet intel is way more capital intensive than nvidia and as it starts to build out its foundries that's going to eat into intel's cash position now what we did is we put together a little pro forma on the third column of nvidia plus arm circa let's say the end of 2022. we think they could get to a run rate that is about half the size of intel and that can propel the company's market cap to well over half a trillion dollars if they get any credit for arm they're paying 40 billion dollars for arm a company that's you know sub 2 billion the risk is that because of the arm because the arm deal is based on cash plus tons of stock it could put pressure on the market capitalization for some time arm has 90 percent gross margins because it pretty much has a pure license model so it helps the gross margin line a little bit for this in this pro forma and the balance sheet is a swag arm has said that it's not going to take on debt to do the transaction but we haven't had time to really dig into that and figure out how they're going to structure it so we took a took a swag in in what we would do with this low interest rate environment but but take that with a grain of salt we'll do more research in there the point is given the momentum and growth of nvidia its strategic position in ai is in its deep engineering they're aimed at all the right places and its potential to unlock huge value with arm on paper it looks like the horse to beat if it can execute all right let's wrap up here's a summary look the architectures on which nvidia is building its dominant ai business are evolving and nvidia is well positioned to drive a truck right to the enterprise in our view the power has shifted from intel to the arm ecosystem and nvidia is leaning in big time whereas intel it has to preserve its current business while recreating itself at the same time this is going to take a couple of years but intel potentially has the powerful backing of the us government too strategic to fail the wild card is will nvidia be successful in acquiring arm certain factions in the uk and eu are fighting the deal because they don't want the u.s dictating to whom arm can sell its technology for example the restrictions placed on huawei for many suppliers of arm-based chips based on u.s sanctions nvidia's competitors like broadcom qualcomm at all are nervous that if nvidia gets armed they will be at a competitive disadvantage they being invidious competitors and for sure china doesn't want nvidia controlling arm for obvious reasons and it will do what it can to block the deal and or put handcuffs on how business can be done in china we can see a scenario where the u.s government pressures the uk and eu regulators to let this deal go through look ai and semiconductors you can't get much more strategic than that for the u.s military and the u.s long-term competitiveness in exchange for maybe facilitating the deal the government pressures nvidia to guarantee some feed to the intel foundry business while at the same time imposing conditions that secure access to arm-based technology for nvidia's competitors and maybe as we've talked about before having them funnel business to intel's foundry actually we've talked about the us government enticing apple to do so but it could also entice nvidia's competitors to do so propping up intel's foundry business which is clearly starting from ground zero and is going to need help outside of intel's own semiconductor manufacturing internally look we don't have any inside information as to what's happening behind the scenes with the us government and so forth but on its earning call on its earnings call nvidia said they're working with regulators that are on track to complete the deal in early 2022. we'll see okay that's it for today thank you to david floyer who co-created this episode with me and remember i publish each week on wikibon.com and siliconangle.com these episodes they're all available as podcasts all you're going to do is search breaking analysis podcast and you can always connect with me on twitter at dvalante or email me at david.valante siliconangle.com i always appreciate the comments on linkedin and in the clubhouse please follow me so you can be notified when we start a room and riff on these topics and don't forget to check out etr.plus for all the survey data this is dave vellante for the cube insights powered by etr be well and we'll see you next time [Music] you

Published Date : May 30 2021

SUMMARY :

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3 Quick Wins That Drive Big Gains in Enterprise Workloads


 

hey welcome to analytics unleashed i'm robert christensen your host today thank you for joining us today we have three quick wins that drive big gains in the enterprise workloads and today we have olaf with erickson we have john with orok and we have dragon with dxc welcome thank you for joining me gentlemen yeah good to be here thank you thank you good to have you hey olaf let's start off with you what big problems are you trying to solve today that are doing for those quick wins what are you trying to do today top top of mind yeah when we started looking into this microservices for our financial platform we immediately saw the challenges that we have and we wanted to have a strong partner and we have a good relationship with hp before so we turned to hp because we know that they have the technical support that we need the possibilities that we need in our platform to fulfill our requirements and also the reliability that we would need so tell me i think this is really important you guys are starting into a digital wallet space that correct yeah that's correct so we are in a financial platform so we are spanning across the world and delivering our financial services to our end customers well that's not classically what you hear about ericsson diving into what's really started you guys down that path and specifically these big wins around this digitization no what what we could see earlier was that we have a mobile networks right so we have a lot of a strong user base within them uh both kind of networks and in the where we started in the emerging markets uh you normally they have a lot of unbanked people and that people also were the ones that you want to target so be able to instead of going down and use your cash for example to buy your fruits or your electricity bill etc you could use your mobile wallet and and that's how it all started and now we're also turning into the emerged markets also like the western side part of worlds etc that's fantastic and i hey i want to talk to john here john's with o'rock and he's the one of those early adopters of those container platforms for the uh in the united states here the federal government tell us a little bit about that program and what's going on with that john yeah sure absolutely appreciate it yeah so with orock what we've done is we developed one of the first fedramp authorized container platforms that runs in our moderate and soon to be high cloud and what that does is building on the israel platform gave us the capability of offering customers both commercial as well as federal the capability and the flexibility of running their workloads in a you know as a service model where they can customize and typically what customers have to do is they have to either build it internally or if they go to the cloud they have to be able to take what resources are available then tweak to those designs to make what they need so in this architecture built on open source and with our own infrastructure we offer you know very low cost zero egress capability but the also the workload processing that they would need to run data analytics machine language and other types of high performance processing that typically they would need as we move forward in this computer age so john you you touched on a topic that's i think is really critical and you had mentioned open source why is open source a key aspect for this transformation that we're seeing coming up in like the next decade yeah sure yeah with open source we shifted early on to the company to move to open source only to offer the flexibility we didn't want to be set on one particular platform to operate within so we took and built the cloud infrastructure we went with open source as an open architecture that we can scale and grow within because of that we were one of the very first fedramp authorizations built on open source not on a specific platform and what we've seen from that is the increased performance capability that we would get as well as the flexibility to add additional components that typically you don't get on other platforms so it was a it was a good move we went with and one that the customer will definitely benefit from that that's that's huge actually because performance leads to better cost and better cost leads better performance around that i i'm just super super happy with all the advanced work that you always are doing there is fantastic and dragon so so you're in a space that i think is really interesting you're dealing with what everybody likes to talk about that's autonomous vehicles you're working with automobile manufacturers you're dealing with data at a scale that is unprecedented can you just open that door for us to talk to about these big big wins that you're trying to get over the line with these enterprises yeah absolutely and um thank you robert we approach uh leveraging esmeral from the data fabric angle we practically have a fully integrated the esmeral data fabric into our robotic drive solution rewarding drive solution is actually a game changer as you've mentioned in accelerating the development of autonomous driving vehicles it's a an end-to-end hyper-scale machine learning and ai platform as i mentioned based on the esmeralda data fabric which is used by the some of the largest manufacturers in the world for development of their autonomous driving algorithms and i think we all in technology i think and following up at the same type of news and research right across the globe in in this area so we're pretty proud that we're one of the leaders in actually providing uh hyperscale machine learning platforms for uh kind manufacturers some of them i cannot talk about but bmw is one of uh one of the current manufacturers that we provide uh these type of solutions and they have publicly spoken about their uh d3 platform uh data driven development platform uh just to give you an idea um of the scale as robert mentioned uh daily we collect over 1.5 petabytes of data of raw data did you say daily data daily the storage capacity is over 250 petabytes and growing uh there's over 100 000 cores and over 200 gpus in the in in the compute area um over 50 50 petabytes of data is delivered every two weeks into a hardware in loop right for testing and we have daily uh thousands of engineers and data scientists accessing the relevant data and developing machine learning models on the daily basis right part of it is the simulation right simulation cuts the cost as well as the uh time right for developing of the autonomous uh driving algorithms and uh the the simulations are taking probably 75 percent of the research uh that's being done on this platform that's amazing dragon i i i i the more i get involved with that and i've been part of these conversations with a number of the folks that are involved with it i i computer science me my geekiness my little propeller head starts coming out i might just blows my mind and i think so i'm going to pivot back over to olaf oh left so you're talking about something that is a global network of financial services okay correct and the flow of transactional typically non-relational transactional data flows to actual transactions going through you have issues of potential fraud you have issues a safety and you have multi-geographic regional problems with data and data privacy how are you guys addressing that today so so to answer that question today we have managed to solve that using the container platform to together with the data fabric but as you say we need to span across different regions we need to have the data as secure as possible because we have a lot of legal aspects to look into because if our data disappears but your money is also disappearing so it's a really important area for us with the security and the reliability of the platforms so so that's why we also went this way to make sure that we have this strong partner that could help us with this because just looking at where we are deployed in in more than 23 countries today and and we it's processing more than 900 million us dollars per day in our systems currently so it is a lot of money passing through and you need to take security in a it's as it's a very important point right it really is it really is and so uh john i mean you you uh obviously are dealing with you know a lot of folks that have three letters as acronyms around the government agencies and uh they range in various degrees of certa of security when you say fedramp i mean what could you just uh articulate why the esmerald platform was something that you selected to go to that fedrak compliant container platform because i think that's that that kind of speaks to the to the industrial strength of what we're talking about yeah it all comes down to being able to offer a product that's secure that the customers can trust and when we went with fedramp fedramp has very stringent security requirements that have monthly poems which are performance reviews and and updates that need to be done if not on a daily basis on a monthly basis so the customers there's a lot that goes on behind the scenes that they don't are able to articulate and what by selecting the hp esmerald platform for containers um one of the key strengths that we looked at was the esmo fabric and it's all about the data it's all about securing the data moving the data transferring the data and from a customer's perspective they want to be able to operate in an environment that they can trust no different than being able to turn on their lights or making sure there's water in their utilities you know containers with the israel platform built on orok's infrastructure gives that capability fedramp enables the security tied to the platform that we're able to follow so it's government uh guided which includes this and many and over hundreds of controls that typically you know the customers don't have time or the capability to address so our commercial customers benefit our federal customers you know that you discuss they're able to follow and check the box to meet those requirements and the container platform gives us a capability where now we're able to move files which we'll hear about through the optimal fabric and then we're able to run the workloads in the containers themselves and give isolation and the security element of fed wrapping esmeral gave us that capability in order to paint that environment fedramp authorized that the customers benefit from from security so they have confidence in running their workloads using their data and able to focus on their core job at hand and not worry about their infrastructure the fundamental requirement isn't it that that isolation between that compute and storage and going up a layer there in in a way that provides them a set of services that they can i wouldn't say set it and forget it but really had the confidence that what they're getting is the best performance for the dollars that they're spending uh john my hat's off to what the work that you all do in there thank you we appreciate it yeah yeah and dragon i want to i wanted to pivot a little bit here because you are primarily the the operator what i consider one of the largest data fabrics on the on the planet for that matter um and i just want to talk a little bit about the openness of our architecture right of all the multiple protocols that we support that allow for you know you know some people may have selected a different set of application deployment models and virtualization models that allow to plug into the data fabric you know it did can you talk a little bit about that yeah and i i think um in my mind right um to operate uh such a uh data fabric at scale right um there were three key elements that we were looking for right uh that we found in uh esmeralda fabric ring the first one was a speed cost and scalability right the second one was the globally distributed data lake or ability to distribute data globally and third was certainly the strength of our partnership with with hpe in this case right so if you look at the uh as well data fabric it's it's fast it's cost effective and it's certainly highly scalable because we as you just mentioned stretch the uh sort of the capabilities of the data fabric to hundreds of petabytes and over a million the data points if you will and it important what was important for us was that the esmeralda fabric actually eliminates the need for multiple vendor solutions which would be otherwise required right because it provides integrated file system database or or a data lake right and the data management on top of it right usually you would probably need to incorporate multiple tools right from different vendors and the file system itself it's it's so important right when you're working at scale like this right and honestly in our research maybe there are three file systems in the world that can support uh this kind of size of the auto data fabric the distributed data lake was also important to us and the reason for that is you can imagine that these large car manufacturers are testing and have testing vehicles all around the world right they're not just doing it locally around the uh their data their id centers right so uh collecting the data and this 1.5 petabytes example right uh for for bmw on a daily basis it's it's it's really challenging unless you have the ability to actually leverage the data in a distributed data like fashion right so data can basically reside in different data centers globally or even on-premise and in cloud environments which became uh very important later because a lot of this car manufacturers actually have oems right that would like to get either portions of the data or get access to the data in a in different environments not necessarily in their data center um and truly i think uh to build something at this scale right uh you you need a strong partner and we certainly had that in hpe and uh we got the comprehensive support right for uh for the software um but but more importantly i think uh partner that clearly understood uh criticality of the data fabric trend and the need for the vice fast response right to our clients and you know jointly i think we met all the challenges and it's so doing i think we made the esmo data fabric a much better and stronger product over the over the last few years that's fantastic thank you dragon appreciate it uh hey so if we're going to wrap up here any last words olaf do you want to share with us no looking forward now in from our perspective on helping out with the kobe 19 situation that we have uh enabling people to still be in the market without actually touching each other and and and leaving maybe for action market and being at home etc doing those transactions that's great thank you john in last comment yeah thanks yeah uh look for uh a joint offering announcement coming up between hpe and orok where we're going to be offering sandbox as a service where the data analytics and machine language where people can actually test drive the actual environment as a service and if they like it then they can move into a production-wise environment so stay tuned for that that's great john thank you for that and hey dragon last words yeah last words um we're pretty happy what we have done already for car manufacturers we're taking this solution right in terms of the uh distributed data-like capabilities as well as the uh hyperscale machine learning and ai platform to other industries and we hope to do it jointly with you well we hope that you do it with us as well so thank you very much everybody gentlemen thank you so much for joining us i appreciate it thank you very much thank you very much hey this is robert christensen with analytics unleashed i want to thank all of our guests here today and we'll catch you next time thank you for joining us bye [Music] [Music] [Music] easy [Music] you

Published Date : Mar 17 2021

SUMMARY :

and the reason for that is you can

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Breaking Analysis: NFTs, Crypto Madness & Enterprise Blockchain


 

>> From theCUBE Studios in Palo Alto and Boston, bringing you data-driven insights from theCube and ETR, this is Breaking Analysis with Dave Vellante. >> When a piece of digital art sells for $69.3 million, more than has ever been paid for works, by Gauguin or Salvador Dali, making it created the third most expensive living artists in the world. One can't help but take notice and ask, what is going on? The latest craze around NFTs may feel a bit bubblicious, but it's yet another sign, that the digital age is now fully upon us. Hello and welcome to this week's Wikibon's CUBE insights, powered by ETR. In this Breaking Analysis, we want to take a look at some of the trends, that may be difficult for observers and investors to understand, but we think offer significant insights to the future and possibly some opportunities for young investors many of whom are fans of this program. And how the trends may relate to enterprise tech. Okay, so this guy Beeple is now the hottest artist on the planet. That's his Twitter profile. That picture on the inset. His name is Mike Winkelmann. He is actually a normal looking dude, but that's the picture he chose for his Twitter. This collage reminds me of the Million Dollar Homepage. You may already know the story, but many of you may not. Back in 2005 a college kid from England named Alex Tew, T-E-W created The Million Dollar Homepage to fund his education. And his idea was to create a website with a million pixels, and sell ads at a dollar for each pixel. Guess how much money he raised. A million bucks, right? No, wrong. He raised $1,037,100. How so you ask? Well, he auctioned off the last 1000 pixels on eBay, which fetched an additional $38,000. Crazy, right? Well, maybe not. Pretty creative in a way, way early sign of things to come. Now, I'm not going to go deep into NFTs, and explain the justification behind them. There's a lot of material that's been published that can do justice to the topic better than I can. But here are the basics, NFTs stands for Non-Fungible Tokens. They are digital representations of assets that exist in a blockchain. Now, each token as a unique and immutable identifier, and it uses cryptography to ensure its authenticity. NFTs by the name, they're not fungible. So, unlike Bitcoin, Ethereum or other cryptocurrencies, which can be traded on a like-for-like basis, in other words, if you and I each own one bitcoin we know exactly how much each of our bitcoins is worth at any point of time. Non-Fungible Tokens each have their own unique values. So, they're not comparable on a like-to-like basis. But what's the point of this? Well, NFTs can be applied to any property, identities tweets, videos, we're seeing collectables, digital art, pretty much anything. And it's really. The use cases are unlimited. And NFTs can streamline transactions, and they can be bought and sold very efficiently without the need for a trusted third party involved. Now, the other benefit is the probability of fraud, is greatly reduced. So where do NFTs fit as an asset class? Well, they're definitely a new type of asset. And again, I'm not going to try to justify their existence, but I want to talk about the choices, that investors have in the market today. The other day, I was on a call with Jay Po. He is a VC and a Principal at a company called Stage 2 Capital. He's a former Bessemer VC and one of the sharper investors around. And he was talking about the choices that investors have and he gave a nice example that I want to share with you and try to apply here. Now, as an investor, you have alternatives, of course we're showing here a few with their year to date charts. Now, as an example, you can buy Amazon stock. Now, if you bought just about exactly a year ago you did really well, you probably saw around an 80% return or more. But if you want to jump in today, your mindset might be, hmm, well, okay. Amazon, they're going to be around for a long time, so it's kind of low risk and I like the stock, but you're probably going to get, well let's say, maybe a 10% annual return over the longterm, 15% or maybe less maybe single digits, but, maybe more than that but it's unlikely that any kind of reasonable timeframe within any reasonable timeframe you're going to get a 10X return. In order to get that type of return on invested capital, Amazon would have to become a $16 trillion valued company. So, you sit there, you asked yourself, what's the probability that Amazon goes out of business? Well, that's pretty low, right? And what are the chances it becomes a $16 trillion company over the next several years? Well, it's probably more likely that it continues to grow at that more stable rate that I talked about. Okay, now let's talk about Snowflake. Now, as you know, we've covered the company quite extensively. We watched this company grow from an early stage startup and then saw its valuation increase steadily as a private company, but you know, even early last year it was valued around $12 billion, I think in February, and as late as mid September right before the IPO news hit that Marc Benioff and Warren Buffett were going to put in $250 million each at the IPO or just after the IPO and it was projected that Snowflake's valuation could go over $20 billion at that point. And on day one after the IPO Snowflake, closed worth more than $50 billion, the stock opened at 120, but unless you knew a guy, you had to hold your nose and buy on day one. And you know, maybe got it at 240, maybe you got it at 250, you might have got it at higher and at the time you might recall, I said, You're likely going to get a better price than on day one, which is usually the case with most IPOs, stock today's around 230. But you look at Snowflake today and if you want to buy in, you look at it and say, Okay, well I like the company, it's probably still overvalued, but I can see the company's value growing substantially over the next several years, maybe doubling in the near to midterm [mumbles] hit more than a hundred billion dollar valuation back as recently as December, so that's certainly feasible. The company is not likely to flame out because it's highly valued, I have to probably be patient for a couple of years. But you know, let's say I liked the management, I liked the company, maybe the company gets into the $200 billion range over time and I can make a decent return, but to get a 10X return on Snowflake you have to get to a valuation of over a half a trillion. Now, to get there, if it gets there it's going to become one of the next great software companies of our time. And you know, frankly if it gets there I think it's going to go to a trillion. So, if that's what your bet is then you know, you would be happy with that of course. But what's the likelihood? As an investor you have to evaluate that, what's the probability? So, it's a lower risk investment in Snowflake but maybe more likely that Snowflake, you know, they run into competition or the market shifts, maybe they get into the $200 billion range, but it really has to transform the industry execute for you to get in to that 10 bagger territory. Okay, now let's look at a different asset that is cryptocurrency called Compound, way more risky. But Compound is a decentralized protocol that allows you to lend and borrow cryptocurrencies. Now, I'm not saying go out and buy compound but just as a thought exercise is it's got an asset here with a lower valuation, probably much higher upside, but much higher risk. But so for Compound to get to 10X return it's got to get to $20 billion valuation. Now, maybe compound isn't the right asset for your cup of tea, but there are many cryptos that have made it that far and if you do your research and your homework you could find a project that's much, much earlier stage that yes, is higher risk but has a much higher upside that you can participate in. So, this is how investors, all investors really look at their choices and make decisions. And the more sophisticated investors, they're going to use detailed metrics and analyze things like MOIC, Multiple on Invested Capital and IRR, which is Internal Rate of Return, do TAM analysis, Total Available Market. They're going to look at competition. They're going to look at detailed company models in ARR and Churn rates and so forth. But one of the things we really want to talk about today and we brought this up at the snowflake IPO is if you were Buffet or Benioff and you had to, you know, quarter of a dollars to put in you could get an almost guaranteed return with your late in the game, but pre IPO money or a look if you were Mike Speiser or one of the earlier VCs or even someone like Jeremy Burton who was part of the inside network you could get stock or options, much cheaper. You get a 5X, 10X, 50X or even North of a hundred X return like the early VCs who took a big risk. But chances are, you're not one of these in one of these categories. So how can you as a little guy participate in something big and you might remember at the time of the snowflake IPO we showed you this picture, who are these people, Olaf Carlson-Wee, Chris Dixon, this girl Sono. And of course Tim Berners-Lee, you know, that these are some of the folks that inspired me personally to pay attention to crypto. And I want to share the premise that caught my attention. It was this. Think about the early days of the internet. If you saw what Berners-Lee was working on or Linus Torvalds, in one to invest in the internet, you really couldn't. I mean, you couldn't invest in Linux or TCP/IP or HTTP. Suppose you could have invested in Cisco after its IPO that would have paid off pretty big time, for sure. You know, he could have waited for the Netscape IPO but the core infrastructure of the internet was fundamentally not directly a candidate for investment by you or really, you know, by anybody. And Satya Nadella said the other day we have reached maximum centralization. The main protocols of the internet were largely funded by the government and they've been co-opted by the giants. But with crypto, you actually can invest in core infrastructure technologies that are building out a decentralized internet, a new internet, you know call it web three Datto. It's a big part of the investment thesis behind what Carlson-wee is doing. And Andreessen Horowitz they have two crypto funds. They've raised more than $800 million to invest and you should read the firm's crypto investment thesis and maybe even take their crypto startup classes and some great content there. Now, one of the people that I haven't mentioned in this picture is Camila Russo. She's a journalist she's turned into hardcore crypto author is doing great job explaining the white hot defining space or decentralized finance. If you're just at read her work and educate yourself and learn more about the future and be happy perhaps you'll find some 10X or even hundred X opportunities. So look, there's so much innovation going around going on around blockchain and crypto. I mean, you could listen to Warren Buffet and Janet Yellen who implied this is all going to end badly. But while look, these individuals they're smart people. I don't think they would be my go-to source on understanding the potential of the technology and the future of what it could bring. Now, we've talked earlier at the, at the start here about NFTs. DeFi is one of the most interesting and disruptive trends to FinTech, names like Celsius, Nexo, BlockFi. BlockFi let's actually the average person participate in liquidity pools is actually quite interesting. Crypto is going mainstream Tesla, micro strategy putting Bitcoin on their balance sheets. We have a 2017 Jamie diamond. He called Bitcoin a tulip bulb like fraud, yet just the other day JPM announced a structured investment vehicle to give its clients a basket of stocks that have exposure to crypto, PayPal allowing customers to buy, sell, and Hodl crypto. You can trade crypto on Robin Hood. Central banks are talking about launching digital currencies. I talked about the Fedcoin for a number of years and why not? Coinbase is doing an IPO will give it a value of over a hundred billion. Wow, that sounds frothy, but still big names like Mark Cuban and Jamaat palliate Patiala have been active in crypto for a while. Gronk is getting into NFTs. So it goes to have a little bit of that bubble feel to it. But look often when tech bubbles burst they shake out the pretenders but if there's real tech involved, some contenders emerge. So, and they often do so as dominant players. And I really believe that the innovation around crypto is going to be sustained. Now, there is a new web being built out. So if you want to participate, you got to do some research figure out things like how PolkaWorks, make a call on whether you think avalanche is an Ethereum killer dig in and find out about new projects and form a thesis. And you may, as a small player be able to find some big winners, but look you do have to be careful. There was a lot of fraud during the ICO. Craze is your risk. So understand the Tokenomics and maybe as importantly the Pump-a-nomics, because they certainly loom as dangers. This is not for the faint of heart but because I believe it involves real tech. I like it way better than Reddit stocks like GameStop for example, now not to diss Reddit. There's some good information on Reddit. If you're patient, you can find it. And there's lots of good information flowing on Discord. There's people flocking to Telegram as a hedge against big tech. Maybe there's all sounds crazy. And you know what, if you've grown up in a privileged household and you have a US Education you know, maybe it is nuts and a bit too risky for you. But if you're one of the many people who haven't been able to participate in these elite circles there are things going on, especially outside of the US that are democratizing investment opportunities. And I think that's pretty cool. You just got to be careful. So, this is a bit off topic from our typical focus and ETR survey analysis. So let's bring this back to the enterprise because there's a lot going on there as well with blockchain. Now let me first share some quotes on blockchain from a few ETR Venn Roundtables. First comment is from a CIO to diversified holdings company who says correctly, blockchain will hit the finance industry first but there are use cases in healthcare given the privacy and security concerns and logistics to ensure provenance and reduce fraud. And to that individual's point about finance. This is from the CTO of a major financial platform. We're really taking a look at payments. Yeah. Do you think traditional banks are going to lose control of the payment systems? Well, not without a fight, I guess, but look there's some real disruption possibilities here. And just last comment from a government CIO says, we're going to wait until the big platform players they get into their software. And so that is happening Oracle, IBM, VMware, Microsoft, AWS Cisco, they all have blockchain initiatives going on, now by the way, none of these tech companies wants to talk about crypto. They try to distance themselves from that topic which is understandable, I guess, but I'll tell you there's far more innovation going on in crypto than there is in enterprise tech companies at this point. But I predict that the crypto innovations will absolutely be seeping into enterprise tech players over time. But for now the cloud players, they want to support developers who are building out this new internet. The database is certainly a logical place to support a mutable transactions which allow people to do business one-on-one and have total confidence that the source hasn't been hacked or changed and infrastructure to support smart contracts. We've seen that. The use cases in the enterprise are endless asset tracking data access, food, tracking, maintenance, KYC or know your customer, there's applications in different industries, telecoms, oil and gas on and on and on. So look, think of NFTs as a signal crypto craziness is a signal. It's a signal as to how IT in other parts of companies and their data might be organized, managed and tracked and protected, and very importantly, valued. Look today. There's a lot of memes. Crypto kitties, art, of course money as well. Money is the killer app for blockchain, but in the future the underlying technology of blockchain and the many percolating innovations around it could become I think will become a fundamental component of a new digital economy. So get on board, do some research and learn for yourself. Okay, that's it for today. Remember all of these episodes they're available as podcasts, wherever you listen. I publish weekly on wikibon.com and siliconangle.com. Please feel free to comment on my LinkedIn post or tweet me @dvellante or email me at david.vellante@siliconangle.com. Don't forget to check out etr.plus for all the survey action and data science. This is Dave Vellante for theCUBE Insights powered by ETR. Be well, be careful out there in crypto land. Thanks for watching. We'll see you next time. (soft music)

Published Date : Mar 15 2021

SUMMARY :

bringing you data-driven and at the time you might recall, I said,

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Io-Tahoe Episode 5: Enterprise Digital Resilience on Hybrid and Multicloud


 

>>from around the globe. It's the Cube presenting enterprise. Digital resilience on hybrid and multi cloud Brought to You by Iota Ho. Hello, everyone, and welcome to our continuing Siri's covering data automation brought to you by Io Tahoe. Today we're gonna look at how to ensure enterprise resilience for hybrid and multi cloud. Let's welcome in age. Eva Hora, who is the CEO of Iota A J. Always good to see you again. Thanks for coming on. >>Great to be back. David Pleasure. >>And he's joined by Fozzy Coons, who is a global principal architect for financial services. The vertical of financial services. That red hat. He's got deep experiences in that sector. Welcome, Fozzie. Good to see you. >>Thank you very much. Happy to be here. >>Fancy. Let's start with you. Look, there are a lot of views on cloud and what it is. I wonder if you could explain to us how you think about what is a hybrid cloud and and how it works. >>Sure, yes. So the hybrid cloud is a 90 architecture that incorporates some degree off workload, possibility, orchestration and management across multiple clouds. Those clouds could be private cloud or public cloud or even your own data centers. And how does it all work? It's all about secure interconnectivity and on demand. Allocation of resources across clouds and separate clouds can become hydrate when they're similarly >>interconnected. And >>it is that interconnectivity that allows the workloads workers to be moved and how management can be unified in off the street. You can work and how well you have. These interconnections has a direct impact on how well your hybrid cloud will work. >>Okay, so we'll fancy staying with you for a minute. So in the early days of Cloud that turned private Cloud was thrown a lot around a lot, but often just meant virtualization of an on PREM system and a network connection to the public cloud. Let's bring it forward. What, in your view, does a modern hybrid cloud architecture look like? >>Sure. So for modern public clouds, we see that, um, teams organizations need to focus on the portability off applications across clouds. That's very important, right? And when organizations build applications, they need to build and deploy these applications as small collections off independently, loosely coupled services, and then have those things run on the same operating system which means, in other words, running it on Lenox everywhere and building cloud native applications and being able to manage and orchestrate thes applications with platforms like KUBERNETES or read it open shit, for example. >>Okay, so that Z, that's definitely different from building a monolithic application that's fossilized and and doesn't move. So what are the challenges for customers, you know, to get to that modern cloud? Aziz, you've just described it. Is it skill sets? Is that the ability to leverage things like containers? What's your view there? >>So, I mean, from what we've seen around around the industry, especially around financial services, where I spent most of my time, we see that the first thing that we see is management right now because you have all these clouds and all these applications, you have a massive array off connections off interconnections. You also have massive array off integrations, possibility and resource allocations as well, and then orchestrating all those different moving pieces. Things like storage networks and things like those are really difficult to manage, right? That's one. What s O Management is the first challenge. The second one is workload, placement, placement. Where do you place this? How do you place this cloud? Native applications. Do you or do you keep on site on Prem? And what do you put in the cloud? That is the the the other challenge. The major one. The third one is security. Security now becomes the key challenge and concern for most customers. And we could talk about how hundreds? Yeah, >>we're definitely gonna dig into that. Let's bring a J into the conversation. A J. You know, you and I have talked about this in the past. One of the big problems that virtually every companies face is data fragmentation. Um, talk a little bit about how I owe Tahoe unifies data across both traditional systems legacy systems. And it connects to these modern I t environments. >>Yeah, sure, Dave. I mean, fancy just nailed it. There used to be about data of the volume of data on the different types of data. But as applications become or connected and interconnected at the location of that data really matters how we serve that data up to those those app. So working with red hat in our partnership with Red Hat being able Thio, inject our data Discovery machine learning into these multiple different locations. Would it be in AWS on IBM Cloud or A D. C p R. On Prem being able thio Automate that discovery? I'm pulling that. That single view of where is all my data then allows the CEO to manage cast that can do things like one. I keep the data where it is on premise or in my Oracle Cloud or in my IBM cloud on Connect. The application that needs to feed off that data on the way in which you do that is machine learning. That learns over time is it recognizes different types of data, applies policies to declassify that data. Andi and brings it all together with automation. >>Right? And that's one of the big themes and we've talked about this on earlier episodes. Is really simplification really abstracting a lot of that heavy lifting away so we can focus on things A. J A. Z. You just mentioned e nifaz e. One of the big challenges that, of course, we all talk about his governance across thes disparity data sets. I'm curious as your thoughts. How does Red Hat really think about helping customers adhere to corporate edicts and compliance regulations, which, of course, are are particularly acute within financial services. >>Oh, yeah, Yes. So for banks and the payment providers, like you've just mentioned their insurers and many other financial services firms, Um, you know, they have to adhere Thio standards such as a PC. I. D. S s in Europe. You've got the G g d p g d p r, which requires strange and tracking, reporting documentation. And you know, for them to to remain in compliance and the way we recommend our customers to address these challenges is by having an automation strategy. Right. And that type of strategy can help you to improve the security on compliance off the organization and reduce the risk after the business. Right. And we help organizations build security and compliance from the start without consulting services residencies. We also offer courses that help customers to understand how to address some of these challenges. And that's also we help organizations build security into their applications without open sources. Mueller, where, um, middle offerings and even using a platform like open shift because it allows you to run legacy applications and also continue rights applications in a unified platform right And also that provides you with, you know, with the automation and the truly that you need to continuously monitor, manage and automate the systems for security and compliance >>purposes. Hey, >>Jay, anything. Any color you could add to this conversation? >>Yeah, I'm pleased. Badly brought up Open shift. I mean, we're using open shift to be able. Thio, take that security application of controls to to the data level. It's all about context. So, understanding what data is there being able to assess it to say who should have access to it. Which application permission should be applied to it. Um, that za great combination of Red Hat tonight. Tahoe. >>But what about multi Cloud? Doesn't that complicate the situation even even further? Maybe you could talk about some of the best practices to apply automation across not only hybrid cloud, but multi >>cloud a swell. Yeah, sure. >>Yeah. So the right automation solution, you know, can be the difference between, you know, cultivating an automated enterprise or automation caress. And some of the recommendations we give our clients is to look for an automation platform that can offer the first thing is complete support. So that means have an automation solution that provides that provides, um, you know, promotes I t availability and reliability with your platform so that you can provide, you know, enterprise great support, including security and testing, integration and clear roadmaps. The second thing is vendor interoperability interoperability in that you are going to be integrating multiple clouds. So you're going to need a solution that can connect to multiple clouds. Simples lee, right? And with that comes the challenge off maintain ability. So you you you're going to need to look into a automation Ah, solution that that is easy to learn or has an easy learning curve. And then the fourth idea that we tell our customers is scalability in the in the hybrid cloud space scale is >>is >>a big, big deal here, and you need a to deploy an automation solution that can span across the whole enterprise in a constituent, consistent manner, right? And then also, that allows you finally to, uh, integrate the multiple data centers that you have, >>So A J I mean, this is a complicated situation, for if a customer has toe, make sure things work on AWS or azure or Google. Uh, they're gonna spend all their time doing that, huh? What can you add really? To simplify that that multi cloud and hybrid cloud equation? >>Yeah. I could give a few customer examples here Warming a manufacturer that we've worked with to drive that simplification Onda riel bonuses for them is has been a reduction cost. We worked with them late last year to bring the cost bend down by $10 million in 2021 so they could hit that reduced budget. Andre, What we brought to that was the ability thio deploy using open shift templates into their different environments. Where there is on premise on bond or in as you mentioned, a W s. They had G cps well, for their marketing team on a cross, those different platforms being out Thio use a template, use pre built scripts to get up and running in catalog and discover that data within minutes. It takes away the legacy of having teams of people having Thio to jump on workshop cause and I know we're all on a lot of teens. The zoom cause, um, in these current times, they just sent me is in in of hours in the day Thio manually perform all of this. So yeah, working with red hat applying machine learning into those templates those little recipes that we can put that automation toe work, regardless of which location the data is in allows us thio pull that unified view together. Right? >>Thank you, Fozzie. I wanna come back to you. So the early days of cloud, you're in the big apple, you know, financial services. Really well. Cloud was like an evil word within financial services, and obviously that's changed. It's evolved. We talked about the pandemic, has even accelerated that, Um And when you really, you know, dug into it when you talk to customers about their experiences with security in the cloud it was it was not that it wasn't good. It was great, whatever. But it was different. And there's always this issue of skill, lack of skills and multiple tools suck up teams, they're really overburdened. But in the cloud requires new thinking. You've got the shared responsibility model you've got obviously have specific corporate requirements and compliance. So this is even more complicated when you introduce multiple clouds. So what are the differences that you can share from your experience is running on a sort of either on Prem or on a mono cloud, um, or, you know, and versus across clouds. What? What? What do you suggest there? >>Yeah, you know, because of these complexities that you have explained here, Miss Configurations and the inadequate change control the top security threats. So human error is what we want to avoid because is, you know, as your clouds grow with complexity and you put humans in the mix, then the rate off eras is going to increase, and that is going to exposure to security threat. So this is where automation comes in because automation will streamline and increase the consistency off your infrastructure management. Also application development and even security operations to improve in your protection, compliance and change control. So you want to consistently configure resources according to a pre approved um, you know, pre approved policies and you want to proactively maintain a to them in a repeatable fashion over the whole life cycle. And then you also want to rapid the identified system that require patches and and reconfiguration and automate that process off patching and reconfiguring so that you don't have humans doing this type of thing, right? And you want to be able to easily apply patches and change assistant settings. According Thio, Pre defined, based on like explained before, you know, with the pre approved policies and also you want is off auditing and troubleshooting, right? And from a rate of perspective, we provide tools that enable you to do this. We have, for example, a tool called danceable that enables you to automate data center operations and security and also deployment of applications and also obvious shit yourself, you know, automates most of these things and obstruct the human beings from putting their fingers on, causing, uh, potentially introducing errors right now in looking into the new world off multiple clouds and so forth. The difference is that we're seeing here between running a single cloud or on prem is three main areas which is control security and compliance. Right control here it means if your on premise or you have one cloud, um, you know, in most cases you have control over your data and your applications, especially if you're on Prem. However, if you're in the public cloud, there is a difference there. The ownership, it is still yours. But your resources are running on somebody else's or the public clouds. You know, e w s and so forth infrastructure. So people that are going to do this need to really especially banks and governments need to be aware off the regulatory constraints off running, uh, those applications in the public cloud. And we also help customers regionalize some of these choices and also on security. You will see that if you're running on premises or in a single cloud, you have more control, especially if you're on Prem. You can control this sensitive information that you have, however, in the cloud. That's a different situation, especially from personal information of employees and things like that. You need to be really careful off that. And also again, we help you rationalize some of those choices. And then the last one is compliant. Aziz. Well, you see that if you're running on Prem or a single cloud, um, regulations come into play again, right? And if you're running a problem, you have control over that. You can document everything you have access to everything that you need. But if you're gonna go to the public cloud again, you need to think about that. We have automation, and we have standards that can help you, uh, you know, address some of these challenges for security and compliance. >>So that's really strong insights, Potsie. I mean, first of all, answerable has a lot of market momentum. Red hats in a really good job with that acquisition, your point about repeatability is critical because you can't scale otherwise. And then that idea you're you're putting forth about control, security compliance It's so true is I called it the shared responsibility model. And there was a lot of misunderstanding in the early days of cloud. I mean, yeah, maybe a W s is gonna physically secure the, you know, s three, but in the bucket. But we saw so many Miss configurations early on. And so it's key to have partners that really understand this stuff and can share the experiences of other clients. So this all sounds great. A j. You're sharp, you know, financial background. What about the economics? >>You >>know, our survey data shows that security it's at the top of the spending priority list, but budgets are stretched thin. E especially when you think about the work from home pivot and and all the areas that they had toe the holes that they had to fill their, whether it was laptops, you know, new security models, etcetera. So how do organizations pay for this? What's the business case look like in terms of maybe reducing infrastructure costs so I could, you know, pay it forward or there's a There's a risk reduction angle. What can you share >>their? Yeah. I mean, the perspective I'd like to give here is, um, not being multi cloud is multi copies of an application or data. When I think about 20 years, a lot of the work in financial services I was looking at with managing copies of data that we're feeding different pipelines, different applications. Now what we're saying I talk a lot of the work that we're doing is reducing the number of copies of that data so that if I've got a product lifecycle management set of data, if I'm a manufacturer, I'm just gonna keep that in one location. But across my different clouds, I'm gonna have best of breed applications developed in house third parties in collaboration with my supply chain connecting securely to that. That single version of the truth. What I'm not going to do is to copy that data. So ah, lot of what we're seeing now is that interconnectivity using applications built on kubernetes. Um, that decoupled from the data source that allows us to reduce those copies of data within that you're gaining from the security capability and resilience because you're not leaving yourself open to those multiple copies of data on with that. Couldn't come. Cost, cost of storage on duh cost of compute. So what we're seeing is using multi cloud to leverage the best of what each cloud platform has to offer That goes all the way to Snowflake and Hiroko on Cloud manage databases, too. >>Well, and the people cost to a swell when you think about yes, the copy creep. But then you know when something goes wrong, a human has to come in and figured out um, you brought up snowflake, get this vision of the data cloud, which is, you know, data data. I think this we're gonna be rethinking a j, uh, data architectures in the coming decade where data stays where it belongs. It's distributed, and you're providing access. Like you said, you're separating the data from the applications applications as we talked about with Fozzie. Much more portable. So it Z really the last 10 years will be different than the next 10 years. A. >>J Definitely. I think the people cast election is used. Gone are the days where you needed thio have a dozen people governing managing black policies to data. Ah, lot of that repetitive work. Those tests can be in power automated. We've seen examples in insurance were reduced teams of 15 people working in the the back office China apply security controls compliance down to just a couple of people who are looking at the exceptions that don't fit. And that's really important because maybe two years ago the emphasis was on regulatory compliance of data with policies such as GDP are in CCP a last year, very much the economic effect of reduce headcounts on on enterprises of running lean looking to reduce that cost. This year, we can see that already some of the more proactive cos they're looking at initiatives such as net zero emissions how they use data toe under understand how cape how they can become more have a better social impact. Um, and using data to drive that, and that's across all of their operations and supply chain. So those regulatory compliance issues that may have been external we see similar patterns emerging for internal initiatives that benefiting the environment, social impact and and, of course, course, >>great perspectives. Yeah, Jeff Hammer, Bucker once famously said, The best minds of my generation are trying to get people to click on ads and a J. Those examples that you just gave of, you know, social good and moving. Uh, things forward are really critical. And I think that's where Data is gonna have the biggest societal impact. Okay, guys, great conversation. Thanks so much for coming on the program. Really appreciate your time. Keep it right there from, or insight and conversation around, creating a resilient digital business model. You're watching the >>Cube digital resilience, automated compliance, privacy and security for your multi cloud. Congratulations. You're on the journey. You have successfully transformed your organization by moving to a cloud based platform to ensure business continuity in these challenging times. But as you scale your digital activities, there is an inevitable influx of users that outpaces traditional methods of cybersecurity, exposing your data toe underlying threats on making your company susceptible toe ever greater risk to become digitally resilient. Have you applied controls your data continuously throughout the data Lifecycle? What are you doing to keep your customer on supply data private and secure? I owe Tahoe's automated, sensitive data. Discovery is pre programmed with over 300 existing policies that meet government mandated risk and compliance standards. Thes automate the process of applying policies and controls to your data. Our algorithm driven recommendation engine alerts you to risk exposure at the data level and suggests the appropriate next steps to remain compliant on ensure sensitive data is secure. Unsure about where your organization stands In terms of digital resilience, Sign up for a minimal cost commitment. Free data Health check. Let us run our sensitive data discovery on key unmapped data silos and sources to give you a clear understanding of what's in your environment. Book time within Iot. Tahoe Engineer Now >>Okay, let's now get into the next segment where we'll explore data automation. But from the angle of digital resilience within and as a service consumption model, we're now joined by Yusuf Khan, who heads data services for Iot, Tahoe and Shirish County up in. Who's the vice president and head of U. S. Sales at happiest Minds? Gents, welcome to the program. Great to have you in the Cube. >>Thank you, David. >>Trust you guys talk about happiest minds. This notion of born digital, foreign agile. I like that. But talk about your mission at the company. >>Sure. >>A former in 2011 Happiest Mind is a born digital born a child company. The reason is that we are focused on customers. Our customer centric approach on delivering digitals and seamless solutions have helped us be in the race. Along with the Tier one providers, Our mission, happiest people, happiest customers is focused to enable customer happiness through people happiness. We have Bean ranked among the top 25 i t services company in the great places to work serving hour glass to ratings off 41 against the rating off. Five is among the job in the Indian nineties services company that >>shows the >>mission on the culture. What we have built on the values right sharing, mindful, integrity, learning and social on social responsibilities are the core values off our company on. That's where the entire culture of the company has been built. >>That's great. That sounds like a happy place to be. Now you said you had up data services for Iot Tahoe. We've talked in the past. Of course you're out of London. What >>do you what? Your >>day to day focus with customers and partners. What you focused >>on? Well, David, my team work daily with customers and partners to help them better understand their data, improve their data quality, their data governance on help them make that data more accessible in a self service kind of way. To the stakeholders within those businesses on dis is all a key part of digital resilience that will will come on to talk about but later. You're >>right, e mean, that self service theme is something that we're gonna we're gonna really accelerate this decade, Yussef and so. But I wonder before we get into that, maybe you could talk about the nature of the partnership with happiest minds, you know? Why do you guys choose toe work closely together? >>Very good question. Um, we see Hyo Tahoe on happiest minds as a great mutual fit. A Suresh has said, uh, happiest minds are very agile organization um, I think that's one of the key things that attracts their customers on Io. Tahoe is all about automation. Uh, we're using machine learning algorithms to make data discovery data cataloging, understanding, data done. See, uh, much easier on. We're enabling customers and partners to do it much more quickly. So when you combine our emphasis on automation with the emphasis on agility that happiest minds have that that's a really nice combination work works very well together, very powerful. I think the other things that a key are both businesses, a serious have said, are really innovative digital native type type companies. Um, very focused on newer technologies, the cloud etcetera on. Then finally, I think they're both Challenger brands on happiest minds have a really positive, fresh ethical approach to people and customers that really resonates with us at Ideo Tahoe to >>great thank you for that. So Russia, let's get into the whole notion of digital resilience. I wanna I wanna sort of set it up with what I see, and maybe you can comment be prior to the pandemic. A lot of customers that kind of equated disaster recovery with their business continuance or business resilient strategy, and that's changed almost overnight. How have you seen your clients respond to that? What? I sometimes called the forced march to become a digital business. And maybe you could talk about some of the challenges that they faced along the way. >>Absolutely. So, uh, especially during this pandemic, times when you say Dave, customers have been having tough times managing their business. So happiest minds. Being a digital Brazilian company, we were able to react much faster in the industry, apart from the other services company. So one of the key things is the organisation's trying to adopt onto the digital technologies. Right there has bean lot off data which has been to manage by these customers on There have been lot off threats and risk, which has been to manage by the CEO Seo's so happiest minds digital resilient technology, right where we bring in the data. Complaints as a service were ableto manage the resilience much ahead off other competitors in the market. We were ableto bring in our business continuity processes from day one, where we were ableto deliver our services without any interruption to the services. What we were delivered to our customers So that is where the digital resilience with business community process enabled was very helpful for us. Toe enable our customers continue their business without any interruptions during pandemics. >>So I mean, some of the challenges that customers tell me they obviously they had to figure out how to get laptops to remote workers and that that whole remote work from home pivot figure out how to secure the end points. And, you know, those were kind of looking back there kind of table stakes, But it sounds like you've got a digital business. Means a data business putting data at the core, I like to say, but so I wonder if you could talk a little bit more about maybe the philosophy you have toward digital resilience in the specific approach you take with clients? >>Absolutely. They seen any organization data becomes. The key on that, for the first step is to identify the critical data. Right. So we this is a six step process. What we following happiest minds. First of all, we take stock off the current state, though the customers think that they have a clear visibility off their data. How are we do more often assessment from an external point off view on see how critical their data is, then we help the customers to strategies that right. The most important thing is to identify the most important critical herself. Data being the most critical assert for any organization. Identification off the data's key for the customers. Then we help in building a viable operating model to ensure these identified critical assets are secure on monitor dearly so that they are consumed well as well as protected from external threats. Then, as 1/4 step, we try to bring in awareness, toe the people we train them >>at >>all levels in the organization. That is a P for people to understand the importance off the digital ourselves and then as 1/5 step, we work as a back up plan in terms of bringing in a very comprehensive and a holistic testing approach on people process as well as in technology. We'll see how the organization can withstand during a crisis time, and finally we do a continuous governance off this data, which is a key right. It is not just a one step process. We set up the environment, we do the initial analysis and set up the strategy on continuously govern this data to ensure that they are not only know managed will secure as well as they also have to meet the compliance requirements off the organization's right. That is where we help organizations toe secure on Meet the regulations off the organizations. As for the privacy laws, so this is a constant process. It's not on one time effort. We do a constant process because every organization goes towards their digital journey on. They have to face all these as part off the evolving environment on digital journey. And that's where they should be kept ready in terms off. No recovering, rebounding on moving forward if things goes wrong. >>So let's stick on that for a minute, and then I wanna bring yourself into the conversation. So you mentioned compliance and governance when when your digital business, you're, as you say, you're a data business, so that brings up issues. Data sovereignty. Uh, there's governance, this compliance. There's things like right to be forgotten. There's data privacy, so many things. These were often kind of afterthoughts for businesses that bolted on, if you will. I know a lot of executives are very much concerned that these air built in on, and it's not a one shot deal. So do you have solutions around compliance and governance? Can you deliver that as a service? Maybe you could talk about some of the specifics there, >>so some of way have offered multiple services. Tow our customers on digital against. On one of the key service is the data complaints. As a service here we help organizations toe map the key data against the data compliance requirements. Some of the features includes in terms off the continuous discovery off data right, because organizations keep adding on data when they move more digital on helping the helping and understanding the actual data in terms off the residents of data, it could be a heterogeneous data soldiers. It could be on data basis, or it could be even on the data legs. Or it could be a no even on compromise all the cloud environment. So identifying the data across the various no heterogeneous environment is very key. Feature off our solution. Once we identify classify this sensitive data, the data privacy regulations on the traveling laws have to be map based on the business rules So we define those rules on help map those data so that organizations know how critical their digital assets are. Then we work on a continuous marching off data for anomalies because that's one of the key teachers off the solution, which needs to be implemented on the day to day operational basis. So we're helping monitoring those anomalies off data for data quality management on an ongoing basis. On finally, we also bringing the automated data governance where we can manage the sensory data policies on their later relationships in terms off mapping on manage their business roots on we drive reputations toe Also suggest appropriate actions to the customers. Take on those specific data sets. >>Great. Thank you, Yousef. Thanks for being patient. I want to bring in Iota ho thio discussion and understand where your customers and happiest minds can leverage your data automation capability that you and I have talked about in the past. I'm gonna be great if you had an example is well, but maybe you could pick it up from there, >>John. I mean, at a high level, assertions are clearly articulated. Really? Um, Hyoty, who delivers business agility. So that's by, um accelerating the time to operationalize data, automating, putting in place controls and actually putting helping put in place digital resilience. I mean way if we step back a little bit in time, um, traditional resilience in relation to data often met manually, making multiple copies of the same data. So you have a d b A. They would copy the data to various different places, and then business users would access it in those functional style owes. And of course, what happened was you ended up with lots of different copies off the same data around the enterprise. Very inefficient. ONDA course ultimately, uh, increases your risk profile. Your risk of a data breach. Um, it's very hard to know where everything is. And I realized that expression. They used David the idea of the forced march to digital. So with enterprises that are going on this forced march, what they're finding is they don't have a single version of the truth, and almost nobody has an accurate view of where their critical data is. Then you have containers bond with containers that enables a big leap forward so you could break applications down into micro services. Updates are available via a p I s on. So you don't have the same need thio to build and to manage multiple copies of the data. So you have an opportunity to just have a single version of the truth. Then your challenge is, how do you deal with these large legacy data states that the service has been referring Thio, where you you have toe consolidate and that's really where I attack comes in. Um, we massively accelerate that process of putting in a single version of the truth into place. So by automatically discovering the data, discovering what's dubica? What's redundant? Uh, that means you can consolidate it down to a single trusted version much more quickly. We've seen many customers have tried to do this manually, and it's literally taken years using manual methods to cover even a small percentage of their I T estates. With our tire, you could do it really very quickly on you can have tangible results within weeks and months on Ben, you can apply controls to the data based on context. So who's the user? What's the content? What's the use case? Things like data quality validations or access permissions on. Then, once you've done there. Your applications and your enterprise are much more secure, much more resilient. As a result, you've got to do these things whilst retaining agility, though. So coming full circle. This is where the partnership with happiest minds really comes in as well. You've got to be agile. You've gotta have controls. Um, on you've got a drug toward the business outcomes. Uh, and it's doing those three things together that really deliver for the customer. >>Thank you. Use f. I mean you and I. In previous episodes, we've looked in detail at the business case. You were just talking about the manual labor involved. We know that you can't scale, but also there's that compression of time. Thio get to the next step in terms of ultimately getting to the outcome. And we talked to a number of customers in the Cube, and the conclusion is, it's really consistent that if you could accelerate the time to value, that's the key driver reducing complexity, automating and getting to insights faster. That's where you see telephone numbers in terms of business impact. So my question is, where should customers start? I mean, how can they take advantage of some of these opportunities that we've discussed today. >>Well, we've tried to make that easy for customers. So with our Tahoe and happiest minds, you can very quickly do what we call a data health check. Um, this is a is a 2 to 3 week process, uh, to really quickly start to understand on deliver value from your data. Um, so, iota, who deploys into the customer environment? Data doesn't go anywhere. Um, we would look at a few data sources on a sample of data. Onda. We can very rapidly demonstrate how they discovery those catalog e on understanding Jupiter data and redundant data can be done. Um, using machine learning, um, on how those problems can be solved. Um, And so what we tend to find is that we can very quickly, as I say in the matter of a few weeks, show a customer how they could get toe, um, or Brazilian outcome on then how they can scale that up, take it into production on, then really understand their data state? Better on build. Um, Brasiliense into the enterprise. >>Excellent. There you have it. We'll leave it right there. Guys, great conversation. Thanks so much for coming on the program. Best of luck to you and the partnership Be well, >>Thank you, David Suresh. Thank you. Thank >>you for watching everybody, This is Dave Volonte for the Cuban are ongoing Siris on data automation without >>Tahoe, digital resilience, automated compliance, privacy and security for your multi cloud. Congratulations. You're on the journey. You have successfully transformed your organization by moving to a cloud based platform to ensure business continuity in these challenging times. But as you scale your digital activities, there is an inevitable influx of users that outpaces traditional methods of cybersecurity, exposing your data toe underlying threats on making your company susceptible toe ever greater risk to become digitally resilient. Have you applied controls your data continuously throughout the data lifecycle? What are you doing to keep your customer on supply data private and secure? I owe Tahoe's automated sensitive data. Discovery is pre programmed with over 300 existing policies that meet government mandated risk and compliance standards. Thes automate the process of applying policies and controls to your data. Our algorithm driven recommendation engine alerts you to risk exposure at the data level and suggests the appropriate next steps to remain compliant on ensure sensitive data is secure. Unsure about where your organization stands in terms of digital resilience. Sign up for our minimal cost commitment. Free data health check. Let us run our sensitive data discovery on key unmapped data silos and sources to give you a clear understanding of what's in your environment. Book time within Iot. Tahoe Engineer. Now. >>Okay, now we're >>gonna go into the demo. We want to get a better understanding of how you can leverage open shift. And I owe Tahoe to facilitate faster application deployment. Let me pass the mic to Sabetta. Take it away. >>Uh, thanks, Dave. Happy to be here again, Guys, uh, they've mentioned names to be the Davis. I'm the enterprise account executive here. Toyota ho eso Today we just wanted to give you guys a general overview of how we're using open shift. Yeah. Hey, I'm Noah Iota host data operations engineer, working with open ship. And I've been learning the Internets of open shift for, like, the past few months, and I'm here to share. What a plan. Okay, so So before we begin, I'm sure everybody wants to know. Noel, what are the benefits of using open shift. Well, there's five that I can think of a faster time, the operation simplicity, automation control and digital resilience. Okay, so that that's really interesting, because there's an exact same benefits that we had a Tahoe delivered to our customers. But let's start with faster time the operation by running iota. Who on open shift? Is it faster than, let's say, using kubernetes and other platforms >>are >>objective iota. Who is to be accessible across multiple cloud platforms, right? And so by hosting our application and containers were able to achieve this. So to answer your question, it's faster to create and use your application images using container tools like kubernetes with open shift as compared to, like kubernetes with docker cry over container D. Okay, so we got a bit technical there. Can you explain that in a bit more detail? Yeah, there's a bit of vocabulary involved, uh, so basically, containers are used in developing things like databases, Web servers or applications such as I have top. What's great about containers is that they split the workload so developers can select the libraries without breaking anything. And since Hammond's can update the host without interrupting the programmers. Uh, now, open shift works hand in hand with kubernetes to provide a way to build those containers for applications. Okay, got It s basically containers make life easier for developers and system happens. How does open shift differ from other platforms? Well, this kind of leads into the second benefit I want to talk about, which is simplicity. Basically, there's a lot of steps involved with when using kubernetes with docker. But open shift simplifies this with their source to image process that takes the source code and turns it into a container image. But that's not all. Open shift has a lot of automation and features that simplify working with containers, an important one being its Web console. Here. I've set up a light version of open ship called Code Ready Containers, and I was able to set up her application right from the Web console. And I was able to set up this entire thing in Windows, Mac and Lennox. So its environment agnostic in that sense. Okay, so I think I've seen the top left that this is a developers view. What would a systems admin view look like? It's a good question. So here's the administrator view and this kind of ties into the benefit of control. Um, this view gives insights into each one of the applications and containers that are running, and you could make changes without affecting deployment. Andi can also, within this view, set up each layer of security, and there's multiple that you can prop up. But I haven't fully messed around with it because with my luck, I'd probably locked myself out. So that seems pretty secure. Is there a single point security such as you use a log in? Or are there multiple layers of security? Yeah, there are multiple layers of security. There's your user login security groups and general role based access controls. Um, but there's also a ton of layers of security surrounding like the containers themselves. But for the sake of time, I won't get too far into it. Okay, eso you mentioned simplicity In time. The operation is being two of the benefits. You also briefly mention automation. And as you know, automation is the backbone of our platform here, Toyota Ho. So that's certainly grabbed my attention. Can you go a bit more in depth in terms of automation? Open shift provides extensive automation that speeds up that time the operation. Right. So the latest versions of open should come with a built in cryo container engine, which basically means that you get to skip that container engine insulation step and you don't have to, like, log into each individual container host and configure networking, configure registry servers, storage, etcetera. So I'd say, uh, it automates the more boring kind of tedious process is Okay, so I see the iota ho template there. What does it allow me to do? Um, in terms of automation in application development. So we've created an open shift template which contains our application. This allows developers thio instantly, like set up our product within that template. So, Noah Last question. Speaking of vocabulary, you mentioned earlier digital resilience of the term we're hearing, especially in the banking and finance world. Um, it seems from what you described, industries like banking and finance would be more resilient using open shift, Correct. Yeah, In terms of digital resilience, open shift will give you better control over the consumption of resource is each container is using. In addition, the benefit of containers is that, like I mentioned earlier since Hammond's can troubleshoot servers about bringing down the application and if the application does go down is easy to bring it back up using templates and, like the other automation features that open ship provides. Okay, so thanks so much. Know us? So any final thoughts you want to share? Yeah. I just want to give a quick recap with, like, the five benefits that you gained by using open shift. Uh, the five are timeto operation automation, control, security and simplicity. You could deploy applications faster. You could simplify the workload you could automate. A lot of the otherwise tedious processes can maintain full control over your workflow. And you could assert digital resilience within your environment. Guys, >>Thanks for that. Appreciate the demo. Um, I wonder you guys have been talking about the combination of a Iot Tahoe and red hat. Can you tie that in subito Digital resilience >>Specifically? Yeah, sure, Dave eso when we speak to the benefits of security controls in terms of digital resilience at Io Tahoe, we automated detection and apply controls at the data level, so this would provide for more enhanced security. >>Okay, But so if you were trying to do all these things manually. I mean, what what does that do? How much time can I compress? What's the time to value? >>So with our latest versions, Biota we're taking advantage of faster deployment time associated with container ization and kubernetes. So this kind of speeds up the time it takes for customers. Start using our software as they be ableto quickly spin up io towel on their own on premise environment are otherwise in their own cloud environment, like including aws. Assure or call GP on IBM Cloud a quick start templates allow flexibility deploy into multi cloud environments all just using, like, a few clicks. Okay, so so now just quickly add So what we've done iota, Who here is We've really moved our customers away from the whole idea of needing a team of engineers to apply controls to data as compared to other manually driven work flows. Eso with templates, automation, previous policies and data controls. One person can be fully operational within a few hours and achieve results straight out of the box on any cloud. >>Yeah, we've been talking about this theme of abstracting the complexity. That's really what we're seeing is a major trend in in this coming decade. Okay, great. Thanks, Sabina. Noah, How could people get more information or if they have any follow up questions? Where should they go? >>Yeah, sure. They've. I mean, if you guys are interested in learning more, you know, reach out to us at info at iata ho dot com to speak with one of our sales engineers. I mean, we love to hear from you, so book a meeting as soon as you can. All >>right. Thanks, guys. Keep it right there from or cube content with.

Published Date : Jan 27 2021

SUMMARY :

Always good to see you again. Great to be back. Good to see you. Thank you very much. I wonder if you could explain to us how you think about what is a hybrid cloud and So the hybrid cloud is a 90 architecture that incorporates some degree off And it is that interconnectivity that allows the workloads workers to be moved So in the early days of Cloud that turned private Cloud was thrown a lot to manage and orchestrate thes applications with platforms like Is that the ability to leverage things like containers? And what do you put in the cloud? One of the big problems that virtually every companies face is data fragmentation. the way in which you do that is machine learning. And that's one of the big themes and we've talked about this on earlier episodes. And that type of strategy can help you to improve the security on Hey, Any color you could add to this conversation? is there being able to assess it to say who should have access to it. Yeah, sure. the difference between, you know, cultivating an automated enterprise or automation caress. What can you add really? bond or in as you mentioned, a W s. They had G cps well, So what are the differences that you can share from your experience is running on a sort of either And from a rate of perspective, we provide tools that enable you to do this. A j. You're sharp, you know, financial background. know, our survey data shows that security it's at the top of the spending priority list, Um, that decoupled from the data source that Well, and the people cost to a swell when you think about yes, the copy creep. Gone are the days where you needed thio have a dozen people governing managing to get people to click on ads and a J. Those examples that you just gave of, you know, to give you a clear understanding of what's in your environment. Great to have you in the Cube. Trust you guys talk about happiest minds. We have Bean ranked among the mission on the culture. Now you said you had up data services for Iot Tahoe. What you focused To the stakeholders within those businesses on dis is of the partnership with happiest minds, you know? So when you combine our emphasis on automation with the emphasis And maybe you could talk about some of the challenges that they faced along the way. So one of the key things putting data at the core, I like to say, but so I wonder if you could talk a little bit more about maybe for the first step is to identify the critical data. off the digital ourselves and then as 1/5 step, we work as a back up plan So you mentioned compliance and governance when when your digital business, you're, as you say, So identifying the data across the various no heterogeneous environment is well, but maybe you could pick it up from there, So you don't have the same need thio to build and to manage multiple copies of the data. and the conclusion is, it's really consistent that if you could accelerate the time to value, to really quickly start to understand on deliver value from your data. Best of luck to you and the partnership Be well, Thank you, David Suresh. to give you a clear understanding of what's in your environment. Let me pass the mic to And I've been learning the Internets of open shift for, like, the past few months, and I'm here to share. into each one of the applications and containers that are running, and you could make changes without affecting Um, I wonder you guys have been talking about the combination of apply controls at the data level, so this would provide for more enhanced security. What's the time to value? a team of engineers to apply controls to data as compared to other manually driven work That's really what we're seeing I mean, if you guys are interested in learning more, you know, reach out to us at info at iata Keep it right there from or cube content with.

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Noah Fields and Sabita Davis | Io-Tahoe Enterprise Digital Resilience on Hybrid & Multicloud


 

>> Narrator: From around the globe, it's theCUBE presenting enterprise digital resilience on hybrid and multicloud brought to you by Io-Tahoe. >> Okay, now we're going to go into the demo and we want to get a better understanding of how you can leverage OpenShift and Io-Tahoe to facilitate faster application deployment. Let me pass the mic to Sabita, take it away. >> Thanks, Dave. Happy to be here again. >> Guys as Dave mentioned my name's Sabita Davis. I'm the Enterprise Account Executive here at Io-Tahoe. So today we just wanted to give you guys a general overview of how we're using OpenShift. >> Yeah, hey, I'm Noah, Io-Tahoe's Data Operations Engineer working with OpenShift and I've been learning the ins and outs of OpenShift for like the past few months. And I'm here to share what I've learned. >> Okay so before we begin I'm sure everybody wants to know Noah. What are the benefits of using OpenShift? >> Well, there's five that I can think of, faster time to operations, simplicity, automation, control and digital resilience. >> Okay, so that's really interesting because those are the exact same benefits that we at Io-Tahoe deliver to our customers. But let's start with faster time to operation, by running Io-Tahoe on OpenShift is it faster than let's say using Kubernetes and other platforms? >> Well, our objective at Io-Tahoe is to be accessible across multiple cloud platforms, right? And so by hosting our application in containers we're able to achieve this. So to answer your question it's faster to create end user application images using container tools like Kubernetes with OpenShift as compared to like Kubernetes with Docker, Kryo >> or Containerd. >> Okay, so we got a bit technical there. Can you explain that in a bit more detail? >> Yeah, there's a bit of vocabulary involved. So basically containers are used in developing things like databases, web servers or applications such as Io-Tahoe. What's great about containers is that they split the workload. So developers can select the libraries without breaking anything. And CIS admins can update the host without interrupting the programmers. Now OpenShift works hand-in-hand with Kubernetes to provide a way to build those containers for applications. >> Okay, got it. So basically containers make life easier for developers and system admins. So how does OpenShift differ from other platforms? >> Well, this kind of leads into the second benefit I want to talk about which is simplicity. Basically there's a lot of steps involved with when using Kubernetes with Docker but OpenShift simplifies this with their source to image process that takes the source code and turns it into a container image but that's not all. OpenShift has a lot of automation and features that simplify working with containers an important one being its web console. So here I've set up a light version of OpenShift called CodeReady Containers. And I was able to set up for application right from the web console. And I was able to set up this entire thing in Windows, Mac and Linux. So it's environment agnostic in that sense. >> Okay, so I think I see in the top left that this is a developer's view. What would a systems admin view look like? >> That's a good question. So here's the administrator view and this kind of ties into the benefit of control. This view gives insights into each one of the applications and containers that are running and you can make changes without affecting deployment. And you can also within this view set up each layer of security and there's multiple that you can prop up but I haven't fully messed around with it because since with my luck, I'd probably lock myself out. >> Okay, so that seems pretty secure. Is there a single point security such as you user login or are there multiple layers of security? >> Yeah, there are multiple layers of security. There's your user login, security groups and general role based access controls but there's also a ton of layers of security surrounding like the containers themselves. But for the sake of time, I won't get too far into it. >> Okay, so you mentioned simplicity and time to operation as being two of the benefits. You also briefly mentioned automation and as you know automation is the backbone of our platform here at Io-Tahoe. So that certainly grabbed my attention. Can you go a bit more in depth in terms of automation? >> OpenShift provides extensive automation that speeds up that time to operation, right? So the latest versions of OpenShift come with a built-in cryo container engine which basically means that you get to skip that container engine installation step. And you don't have to like log into each individual container hosts and configure networking, configure registry servers, storage, et cetera. So I'd say it automates the more boring kind of tedious processes. >> Okay, so I see the Io-Tahoe template there. What does it allow me to do? >> In terms of automation in application development. So we've created an OpenShift template which contains our application. This allows developers to instantly like set up a product within that template or within that, yeah. >> Okay, so Noah, last question. Speaking of vocabulary, you mentioned earlier digital resilience is a term we're hearing especially in the banking and finance world. It seems from what you described industries like banking and finance would be more resilient using OpenShift, correct? >> Yeah, in terms of digital resilience, OpenShift will give you better control over the consumption of resources each container is using. In addition, the benefit of containers is that like I mentioned earlier sysadmins can troubleshoot the servers without bringing down the application. And if the application does go down it's easy to bring it back up using the templates and like the other automation features that OpenShift provides. >> Okay, so thanks so much Noah. So any final thoughts you want to share? >> Yeah, I just want to give a quick recap of like the five benefits that you gain by using OpenShift. The five are time to operation, automation, control, security and simplicity. You can deploy applications faster, you can simplify the workload, you can automate a lot of the otherwise tedious processes, and maintain full control over your workflow and you can assert digital resilience within your environment. >> So guys, thanks for that appreciate the demo. I wonder you guys have been talking about the combination of Io-Tahoe and Red Hat. Can you tie that in Sabita to digital resilience specifically? >> Yeah, sure Dave. So when we speak to the benefits of security controls in terms of digital resilience at Io-Tahoe we automated detection and apply controls at the data level. So this would provide for more enhanced security. >> Okay, but so if you were to try to do all these things manually I mean, what does that do? How much time can I compress? What's the time to value? >> So with our latest versions of Io-Tahoe we're taking advantage of faster deployment time associated with containerization and Kubernetes. So this kind of speeds up the time it takes for customers start using our softwares. They'd be able to quickly spin up Io-Tahoe in their own on-premise environment or otherwise in their own cloud environment like including AWS, Azure, Oracle GCP and IBM cloud. Our quick start templates allow flexibility to deploy into multicloud environments all just using like a few clicks. >> Okay, so now I'll just quickly add, so what we've done Io-Tahoe here is we've really moved our customers away from the whole idea of needing a team of engineers to apply controls to data as compared to other manually driven workflows. So with templates, automation, pre-built policies and data controls one person can be fully operational within a few hours and achieve results straight out of the box on any cloud. >> Yeah, we've been talking about this theme of abstracting the complexity that's really what we're seeing is a major trend in this coming decade. Okay, great. Thanks Sabita, Noah. How can people get more information or if they have any follow up questions, where should they go? >> Yeah, sure Dave I mean if you guys are interested in learning more reach out to us @infoatiotahoe.com to speak with one of our sales engineers. I mean, we'd love to hear from you. So book a meeting as soon as you can. >> All right, thanks guys. Keep it right there for more cube content with Io-Tahoe. (gentle music)

Published Date : Jan 27 2021

SUMMARY :

brought to you by Io-Tahoe. Let me pass the mic to Happy to be here again. I'm the Enterprise Account and I've been learning the What are the benefits of using OpenShift? faster time to operations, simplicity, faster time to operation, So to answer your question Okay, so we got a bit technical there. So developers can select the libraries So basically containers make life easier that takes the source code Okay, so I think I see in the top left and there's multiple that you can prop up Okay, so that seems pretty secure. But for the sake of time, I and time to operation as So the latest versions of OpenShift Okay, so I see the This allows developers to instantly like especially in the banking And if the application does go down So any final thoughts you want to share? and you can assert digital resilience that appreciate the demo. controls at the data level. So with our latest versions of Io-Tahoe So with templates, automation, of abstracting the So book a meeting as soon as you can. cube content with Io-Tahoe.

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Yusef Khan & Suresh Kanniappan | Io Tahoe Enterprise Digital Resilience on Hybrid & Multicloud


 

>>from around the globe. It's the Cube presenting enterprise, Digital resilience on hybrid and multi cloud Brought to You by Iota Ho. Okay, let's now get into the next segment where we'll explore data automation. But from the angle of digital resilience within and as a service consumption model, we're now joined by Yusuf Khan, who heads data services for Iota Ho and Shirish County. Up in Who's the vice president and head of U. S. Sales at happiest Minds. Gents, welcome to the program. Great to have you in the Cube. >>Thank you, David. >>Stretch. You guys talk about happiest minds. This notion of born digital, foreign agile. I like that. But talk about your mission at the company. >>Sure. A former in 2011 Happiest minds Up Born digital born a child company. >>The >>reason is that we are focused on customers. Our customer centric approach on delivering digitals and seamless solutions have helped us be in the race. Along with the Tier one providers, our mission, happiest people, happiest customers is focused to enable customer happiness through people happiness. We have Bean ranked among the top 25 I t services company in the great places to work serving hour glass to ratings off 4.1 against the rating off five is among the job in the Indian nineties services company that >>shows the >>mission on the culture. What we have built on the values, right sharing, mindful, integrity, learning and social on social responsibilities are the core values off our company on. That's where the entire culture of the company has been built. >>That's great. That sounds like a happy place to be. Now you have you head up data services for Iot Tahoe. We've talked in the past. Of course you're out of London. What do you what's your day to day focus with customers and partners? What you focused on? >>Well, David, my team work daily with customers and partners to help them better understand their data, improve their data quality, their data governance on help them make that data more accessible in a self service kind of way. To the stakeholders within those businesses on dis is all a key part of digital resilience that will will come on to talk about but later. You're >>right, e mean, that self service theme is something that we're gonna we're gonna really accelerate this decade, Yussef and so. But I wonder before we get into that, maybe you could talk about the nature of the partnership with happiest minds. You know, why do you guys choose toe work closely together? >>Very good question. Um, we see Io Tahoe on Happiest minds as a great mutual fit. A Suresh has said happiest minds are very agile organization. Um, I think that's one of the key things that attracts their customers on Io. Tahoe is all about automation. We're using machine learning algorithms to make data discovery data cataloging, understanding, data, redundancy, uh, much easier on. We're enabling customers and partners to do it much more quickly. So when you combine our emphasis on automation with the emphasis on agility, the happiest minds have that. That's a really nice combination. Work works very well together, very powerful. I think the other things that a key are both businesses, a serious have said are really innovative digital native type type companies. Um, very focused on newer technologies, the cloud etcetera, uh, on. Then finally, I think that both challenger brands Andi happiest minds have a really positive, fresh ethical approach to people and customers that really resonates with us that I have tied to its >>great thank you for that. So Russia, Let's get into the whole notion of digital resilience. I wanna I wanna sort of set it up with what I see. And maybe you can comment be prior to the pandemic. A lot of customers that kind of equated disaster recovery with their business continuance or business resilient strategy, and that's changed almost overnight. How have you seen your clients respond to that? What? I sometimes called the forced march to become a digital business. And maybe you could talk about some of the challenges that they faced along the way. >>Absolutely. So, uh, especially during this pandemic times when you see Dave customers have been having tough times managing their business. So happiest minds. Being a digital Brazilian company, we were able to react much faster in the industry, apart from the other services company. So one of the key things is the organizations trying to adopt onto the digital technologies right there has bean lot off data which has been to managed by these customers on. There have been lot off threats and risk, which has been to manage by the CEO Seo's so happiest minds digital resilient technology fight the where we're bringing the data complaints as a service, we were ableto manage the resilience much ahead off other competitors in the market. We were ableto bring in our business community processes from day one, where we were ableto deliver our services without any interruption to the services what we were delivering to our customers. >>So >>that is where the digital resilience with business community process enabled was very helpful for us who enable our customers continue there business without any interruptions during pandemics. >>So, I mean, some of the challenges that that customers tell me they obviously had to figure out how to get laptops to remote workers and that that whole remote, you know, work from home pivot figure out how to secure the end points. And, you know, those were kind of looking back there kind of table stakes, but it sounds like you've got a digital business means a data business putting data at the core, I like to say, but so I wonder if you could talk a little bit more about maybe the philosophy you have toward digital resilience in the specific approach you take with clients? >>Absolutely. They seen any organization data becomes. The key on this for the first step is to identify the critical data. Right. So we this is 1/6 process. What we following happiest minds. First of all, we take stock off the current state, though the customers think that they have a clear visibility off their data. How are we do more often assessment from an external point off view on See how critical their data is? Then we help the customers to strategies that right the most important thing is to identify the most important critical herself. Data being the most critical assault for any organization. Identification off the data's key for the customers. Then we help in building a viable operating model to ensure these identified critical assets are secure on monitor dearly so that they are consumed well as well as protected from external threats. Then, as 1/4 step, we try to bring in awareness, toe the people we train them at all levels in the organization. That is a P for people to understand the importance off the residual our cells. And then as 1/5 step, we work as a back up plan in terms of bringing in a very comprehensive and the holistic testing approach on people process as well as in technology. We'll see how the organization can withstand during a crisis time. And finally we do a continuous governance off this data, which is a key right. It is not just a one step process. We set up the environment. We do the initial analysis and set up the strategy on continuously govern this data to ensure that they are not only know managed will secure as well as they also have to meet the compliance requirements off the organization's right. That is where we help organizations toe secure on Meet the regulations off the organizations. As for the privacy laws, >>so >>this is a constant process. It's not on one time effort. We do a constant process because every organization goes towards the digital journey on. They have to face all these as part off the evolving environment on digital journey, and that's where they should be kept ready in terms off. No recovering, rebounding on moving forward if things goes wrong. >>So let's stick on that for a minute, and then I wanna bring yourself into the conversation. So you mentioned compliance and governance. When? When your digital business. Here, as you say, you're a data business. So that brings up issues. Data sovereignty. Uh, there's governance, this compliance. There's things like right to be forgotten. There's data privacy, so many things. These were often kind of afterthoughts for businesses that bolted on, if you will. I know a lot of executives are very much concerned that these air built in on, and it's not a one shot deal. So do you have solutions around compliance and governance? Can you deliver that as a service? Maybe you could talk about some of the specifics there, >>so some of way have offered multiple services. Tow our customers on digital race against. On one of the key service is the data complaints. As a service here we help organizations toe map the key data against the data compliance requirements. Some of the features includes in terms off the continuous discovery off data right, because organizations keep adding on data when they move more digital on helping the helping and understanding the actual data in terms off the residents of data, it could be a heterogeneous data sources. It could be on data basis or it could be even on the data lakes. Or it could be or no even on compromise, all the cloud environment. So identifying the data across the various no heterogeneous environment is very key. Feature off our solution. Once we identify, classify this sensitive data, the data privacy regulations on the traveling laws have to be map based on the business rules. So we define those rules on help map those data so that organizations know how critical their digital assets are. Then we work on a continuous marching off data for anomalies because that's one of the key teachers off the solution, which needs to be implemented on the day to day operational basis. So we're helping monitoring those anomalies off data for data quality management on an ongoing basis. And finally we also bringing the automatic data governance where we can manage the sensory data policies on their data relationships in terms off, mapping on manage their business rules on we drive reputations toe also suggest appropriate actions to the customers. Take on those specific data sets. >>Great. Thank you, Yousef. Thanks for being patient. I want to bring in Iota ho thio discussion and understand where your customers and happiest minds can leverage your data automation capability that you and I have talked about in the past. And I'm gonna be great if you had an example is well, but maybe you could pick it up from there. >>Sure. I mean, at a high level, assertions are clearly articulated. Really? Um, Iota, who delivers business agility. So that's by, um, accelerating the time to operationalize data, automating, putting in place controls and ultimately putting, helping put in place digital resilience. I mean, way if we step back a little bit in time, um, traditional resilience in relation to data are often met manually, making multiple copies of the same data. So you have a DB A. They would copy the data to various different places on business. Users would access it in those functional style owes. And of course, what happened was you ended up with lots of different copies off the same data around the enterprise. Very inefficient. Onda course ultimately, uh, increases your risk profile. Your risk of a data breach. Um, it's very hard to know where everything is, and I realized that expression they used David, the idea of the forced march to digital. So with enterprises that are going on this forced march, what they're finding is they don't have a single version of the truth, and almost nobody has an accurate view of where their critical data is. Then you have containers bond with containers that enables a big leap forward so you could break applications down into micro services. Updates are available via a P I s. And so you don't have the same need to build and to manage multiple copies of the data. So you have an opportunity to just have a single version of the truth. Then your challenge is, how do you deal with these large legacy data states that the service has been referring Thio, where you you have toe consolidate, and that's really where I Tahoe comes in. Um, we massively accelerate that process of putting in a single version of the truth into place. So by automatically discovering the data, um, discovering what's duplicate what's redundant, that means you can consolidate it down to a single trusted version much more quickly. We've seen many customers have tried to do this manually, and it's literally taken years using manual methods to cover even a small percentage of their I T estates with a tire. You could do it really very quickly on you can have tangible results within weeks and months. Um, and then you can apply controls to the data based on context. So who's the user? What's the content? What's the use case? Things like data quality validations or access permissions on. Then once you've done there, your applications and your enterprise are much more secure, much more resilient. As a result, you've got to do these things whilst retaining agility, though. So coming full circle. This is where the partnership with happiest minds really comes in as well. You've got to be agile. You've gotta have controls, um, on you've got a drug towards the business outcomes and it's doing those three things together that really deliver for the customer. Thank >>you. Use f. I mean you and I. In previous episodes, we've looked in detail at the business case. You were just talking about the manual labor involved. We know that you can't scale, but also there's that compression of time. Thio get to the next step in terms of ultimately getting to the outcome and we talked to a number of customers in the Cube. And the conclusion is really consistent that if you could accelerate the time to value, that's the key driver reducing complexity, automating and getting to insights faster. That's where you see telephone numbers in terms of business impact. So my question is, where should customers start? I mean, how can they take advantage of some of these opportunities that we've discussed >>today? Well, we've tried to make that easy for customers. So with our Tahoe and happiest minds, you can very quickly do what we call a data health check on. Dis is a is a 2 to 3 weeks process are two Really quickly start to understand and deliver value from your data. Um, so, iota, who deploys into the customer environment? Data doesn't go anywhere. Um, we would look at a few data sources on a sample of data Onda. We can very rapidly demonstrate how date discovery those catalog e understanding Jupiter data and redundant data can be done. Um, using machine learning, um, on how those problems can be solved. Um, and so what we tend to find is that we can very quickly as I say in a matter of a few weeks, show a customer how they could get toe, um, or Brazilian outcome on. Then how they can scale that up, take it into production on, then really understand their data state Better on build resilience into the enterprise. >>Excellent. There you have it. We'll leave it right there. Guys. Great conversation. Thanks so much for coming on the program. Best of luck to you in the partnership. Be well. >>Thank you, David. Sorry. Thank you. Thank >>you for watching everybody, This is Dave Volonte for the Cuban Are ongoing Siris on data Automation without Tahoe.

Published Date : Jan 27 2021

SUMMARY :

Great to have you in the Cube. But talk about your mission at the company. digital born a child company. I t services company in the great places to work serving hour glass to ratings mission on the culture. What do you what's your day to day focus To the stakeholders within those businesses on dis is all a key part of digital of the partnership with happiest minds. So when you combine our emphasis I sometimes called the forced march to become a digital business. So one of the key things that is where the digital resilience with business community process enabled was very putting data at the core, I like to say, but so I wonder if you could talk a little bit more about maybe for the first step is to identify the critical data. They have to face all these as part off the evolving environment So do you have solutions around compliance and governance? So identifying the data across the various no heterogeneous is well, but maybe you could pick it up from there. So by automatically discovering the data, um, And the conclusion is really consistent that if you could accelerate the time to value, So with our Tahoe and happiest minds, you can very quickly do what we call Best of luck to you in the partnership. Thank you. you for watching everybody, This is Dave Volonte for the Cuban Are ongoing Siris on data Automation without

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Fadzi Ushewokunze and Ajay Vohora | Io Tahoe Enterprise Digital Resilience on Hybrid and Multicloud


 

>> Announcer: From around the globe, it's theCUBE presenting Enterprise Digital Resilience on Hybrid and multicloud brought to you by io/tahoe >> Hello everyone, and welcome to our continuing series covering data automation brought to you by io/tahoe. Today we're going to look at how to ensure enterprise resilience for hybrid and multicloud, let's welcome in Ajay Vohora who's the CEO of io/tahoe Ajay, always good to see you again, thanks for coming on. >> Great to be back David, pleasure. >> And he's joined by Fadzi Ushewokunze, who is a global principal architect for financial services, the vertical of financial services at Red Hat. He's got deep experiences in that sector. Welcome Fadzi, good to see you. >> Thank you very much. Happy to be here. >> Fadzi, let's start with you. Look, there are a lot of views on cloud and what it is. I wonder if you could explain to us how you think about what is a hybrid cloud and how it works. >> Sure, Yeah. So, a hybrid cloud is an IT architecture that incorporates some degree of workload portability, orchestration and management across multiple clouds. Those clouds could be private clouds or public clouds or even your own data centers. And how does it all work? It's all about secure interconnectivity and on demand allocation of resources across clouds. And separate clouds can become hybrid when you're seamlessly interconnected. And it is that interconnectivity that allows the workloads to be moved and how management can be unified and orchestration can work. And how well you have these interconnections has a direct impact of how well your hybrid cloud will work. >> Okay, so well Fadzi, staying with you for a minute. So, in the early days of cloud that term private cloud was thrown around a lot. But it often just meant virtualization of an on-prem system and a network connection to the public cloud. Let's bring it forward. What, in your view does a modern hybrid cloud architecture look like? >> Sure, so, for modern hybrid clouds we see that teams or organizations need to focus on the portability of applications across clouds. That's very important, right. And when organizations build applications they need to build and deploy these applications as a small collections of independently loosely coupled services. And then have those things run on the same operating system, which means in other words, running it all Linux everywhere and building cloud native applications and being able to manage it and orchestrate these applications with platforms like Kubernetes or Red Hat OpenShift, for example. >> Okay, so, Fadzi that's definitely different from building a monolithic application that's fossilized and doesn't move. So, what are the challenges for customers, you know, to get to that modern cloud is as you've just described it as it skillsets, is it the ability to leverage things like containers? What's your View there? >> So, I mean, from what we've seen around the industry especially around financial services where I spend most of my time. We see that the first thing that we see is management, right. Now, because you have all these clouds, you know, all these applications. You have a massive array of connections, of interconnections. You also have massive array of integrations portability and resource allocation as well. And then orchestrating all those different moving pieces things like storage networks. Those are really difficult to manage, right? So, management is the first challenge. The second one is workload placement. Where do you place this cloud? How do you place these cloud native operations? Do you, what do you keep on site on prem and what do you put in the cloud? That is the other challenge. The major one, the third one is security. Security now becomes the key challenge and concern for most customers. And we're going to talk about how to address that. >> Yeah, we're definitely going to dig into that. Let's bring Ajay into the conversation. Ajay, you know, you and I have talked about this in the past. One of the big problems that virtually every company face is data fragmentation. Talk a little bit about how io/tahoe, unifies data across both traditional systems, legacy systems and it connects to these modern IT environments. >> Yeah, sure Dave. I mean, a Fadzi just nailed it there. It used to be about data, the volume of data and the different types of data, but as applications become more connected and interconnected the location of that data really matters. How we serve that data up to those apps. So, working with Red Hat and our partnership with Red Hat. Being able to inject our data discovery machine learning into these multiple different locations. whether it be an AWS or an IBM cloud or a GCP or on prem. Being able to automate that discovery and pulling that single view of where is all my data, then allows the CIO to manage cost. They can do things like, one, I keep the data where it is, on premise or in my Oracle cloud or in my IBM cloud and connect the application that needs to feed off that data. And the way in which we do that is machine learning that learns over time as it recognizes different types of data, applies policies to classify that data and brings it all together with automation. >> Right, and one of the big themes that we've talked about this on earlier episodes is really simplification, really abstracting a lot of that heavy lifting away. So, we can focus on things Ajay, as you just mentioned. I mean, Fadzi, one of the big challenges that of course we all talk about is governance across these disparate data sets. I'm curious as your thoughts how does Red Hat really think about helping customers adhere to corporate edicts and compliance regulations? Which of course are particularly acute within financial services. >> Oh yeah, yes. So, for banks and payment providers like you've just mentioned there. Insurers and many other financial services firms, you know they have to adhere to a standard such as say a PCI DSS. And in Europe you've got the GDPR, which requires stringent tracking, reporting, documentation and, you know for them to, to remain in compliance. And the way we recommend our customers to address these challenges is by having an automation strategy, right. And that type of strategy can help you to improve the security on compliance of of your organization and reduce the risk out of the business, right. And we help organizations build security and compliance from the start with our consulting services, residencies. We also offer courses that help customers to understand how to address some of these challenges. And there's also, we help organizations build security into their applications with our open source middleware offerings and even using a platform like OpenShift, because it allows you to run legacy applications and also containerized applications in a unified platform. Right, and also that provides you with, you know with the automation and the tooling that you need to continuously monitor, manage and automate the systems for security and compliance purposes. >> Ajay, anything, any color you could add to this conversation? >> Yeah, I'm pleased Fadzi brought up OpenShift. I mean we're using OpenShift to be able to take that security application of controls to the data level and it's all about context. So, understanding what data is there, being able to assess it to say, who should have access to it, which application permission should be applied to it. That's a great combination of Red Hat and io/tahoe. >> Fadzi, what about multi-cloud? Doesn't that complicate the situation even further, maybe you could talk about some of the best practices to apply automation across not only hybrid cloud, but multi-cloud as well. >> Yeah, sure, yeah. So, the right automation solution, you know can be the difference between, you know cultivating an automated enterprise or automation carries. And some of the recommendations we give our clients is to look for an automation platform that can offer the first thing is complete support. So, that means have an automation solution that provides, you know, promotes IT availability and reliability with your platform so that, you can provide enterprise grade support, including security and testing integration and clear roadmaps. The second thing is vendor interoperability in that, you are going to be integrating multiple clouds. So, you're going to need a solution that can connect to multiple clouds seamlessly, right? And with that comes the challenge of maintainability. So, you're going to need to look into a automation solution that is easy to learn or has an easy learning curve. And then, the fourth idea that we tell our customers is scalability. In the hybrid cloud space, scale is the big, big deal here. And you need to deploy an automation solution that can span across the whole enterprise in a consistent manner, right. And then also that allows you finally to integrate the multiple data centers that you have. >> So, Ajay, I mean, this is a complicated situation for if a customer has to make sure things work on AWS or Azure or Google. They're going to spend all their time doing that. What can you add to really just simplify that multi-cloud and hybrid cloud equation. >> Yeah, I can give a few customer examples here. One being a manufacturer that we've worked with to drive that simplification. And the real bonuses for them has been a reduction in cost. We worked with them late last year to bring the cost spend down by $10 million in 2021. So, they could hit that reduced budget. And, what we brought to that was the ability to deploy using OpenShift templates into their different environments, whether it was on premise or in, as you mentioned, AWS. They had GCP as well for their marketing team and across those different platforms, being able to use a template, use prebuilt scripts to get up and running and catalog and discover that data within minutes. It takes away the legacy of having teams of people having to jump on workshop calls. And I know we're all on a lot of teams zoom calls. And in these current times. They're just simply using enough hours of the day to manually perform all of this. So, yeah, working with Red Hat, applying machine learning into those templates, those little recipes that we can put that automation to work regardless which location the data's in allows us to pull that unified view together. >> Great, thank you. Fadzi, I want to come back to you. So, the early days of cloud you're in the Big Apple, you know financial services really well. Cloud was like an evil word and within financial services, and obviously that's changed, it's evolved. We talk about the pandemic has even accelerated that. And when you really dug into it, when you talk to customers about their experiences with security in the cloud, it was not that it wasn't good, it was great, whatever, but it was different. And there's always this issue of skill, lack of skills and multiple tools, set up teams. are really overburdened. But in the cloud requires, you know, new thinking you've got the shared responsibility model. You've got to obviously have specific corporate, you know requirements and compliance. So, this is even more complicated when you introduce multiple clouds. So, what are the differences that you can share from your experiences running on a sort of either on prem or on a mono cloud or, you know, versus across clouds? What, do you suggest there? >> Sure, you know, because of these complexities that you have explained here mixed configurations and the inadequate change control are the top security threats. So, human error is what we want to avoid, because as you know, as your clouds grow with complexity then you put humans in the mix. Then the rate of errors is going to increase and that is going to expose you to security threats. So, this is where automation comes in, because automation will streamline and increase the consistency of your infrastructure management also application development and even security operations to improve in your protection compliance and change control. So, you want to consistently configure resources according to a pre-approved, you know, pre-approved policies and you want to proactively maintain them in a repeatable fashion over the whole life cycle. And then, you also want to rapidly the identify system that require patches and reconfiguration and automate that process of patching and reconfiguring. So that, you don't have humans doing this type of thing, And you want to be able to easily apply patches and change assistance settings according to a pre-defined base like I explained before, you know with the pre-approved policies. And also you want ease of auditing and troubleshooting, right. And from a Red Hat perspective we provide tools that enable you to do this. We have, for example a tool called Ansible that enables you to automate data center operations and security and also deployment of applications. And also OpenShift itself, it automates most of these things and obstruct the human beings from putting their fingers and causing, you know potentially introducing errors, right. Now, in looking into the new world of multiple clouds and so forth. The differences that we're seeing here between running a single cloud or on prem is three main areas, which is control, security and compliance, right. Control here, it means if you're on premise or you have one cloud you know, in most cases you have control over your data and your applications, especially if you're on prem. However, if you're in the public cloud, there is a difference that the ownership it is still yours, but your resources are running on somebody else's or the public clouds, EWS and so forth infrastructure. So, people that are going to do these need to really, especially banks and governments need to be aware of the regulatory constraints of running those applications in the public cloud. And we also help customers rationalize some of these choices. And also on security, you will see that if you're running on premises or in a single cloud you have more control, especially if you're on prem. You can control the sensitive information that you have. However, in the cloud, that's a different situation especially from personal information of employees and things like that. You need to be really careful with that. And also again, we help you rationalize some of those choices. And then, the last one is compliance. As well, you see that if you're running on prem on single cloud, regulations come into play again, right? And if you're running on prem, you have control over that. You can document everything, you have access to everything that you need, but if you're going to go to the public cloud again, you need to think about that. We have automation and we have standards that can help you you know, address some of these challenges. >> So, that's really strong insights, Fadzi. I mean, first of all Ansible has a lot of market momentum, you know, Red Hat's done a really good job with that acquisition. Your point about repeatability is critical, because you can't scale otherwise. And then, that idea you're putting forth about control, security and compliance. It's so true, I called it the shared responsibility model. And there was a lot of misunderstanding in the early days of cloud. I mean, yeah, maybe AWS is going to physically secure the you know, the S3, but in the bucket but we saw so many misconfigurations early on. And so it's key to have partners that really understand this stuff and can share the experiences of other clients. So, this all sounds great. Ajay, you're sharp, financial background. What about the economics? You know, our survey data shows that security it's at the top of the spending priority list, but budgets are stretched thin. I mean, especially when you think about the work from home pivot and all the areas that they had to, the holes that they had to fill there, whether it was laptops, you know, new security models, et cetera. So, how to organizations pay for this? What's the business case look like in terms of maybe reducing infrastructure costs, so I can pay it forward or there's a there's a risk reduction angle. What can you share there? >> Yeah, I mean, that perspective I'd like to give here is not being multi-cloud as multi copies of an application or data. When I think back 20 years, a lot of the work in financial services I was looking at was managing copies of data that were feeding different pipelines, different applications. Now, what we're seeing at io/tahoe a lot of the work that we're doing is reducing the number of copies of that data. So that, if I've got a product lifecycle management set of data, if I'm a manufacturer I'm just going to keep that at one location. But across my different clouds, I'm going to have best of breed applications developed in-house, third parties in collaboration with my supply chain, connecting securely to that single version of the truth. What I'm not going to do is to copy that data. So, a lot of what we're seeing now is that interconnectivity using applications built on Kubernetes that are decoupled from the data source. That allows us to reduce those copies of data within that you're gaining from a security capability and resilience, because you're not leaving yourself open to those multiple copies of data. And with that come cost of storage and a cost to compute. So, what we're saying is using multi-cloud to leverage the best of what each cloud platform has to offer. And that goes all the way to Snowflake and Heroku on a cloud managed databases too. >> Well and the people cost too as well. When you think about, yes, the copy creep. But then, you know, when something goes wrong a human has to come in and figure it out. You know, you brought up Snowflake, I get this vision of the data cloud, which is, you know data. I think we're going to be rethinking Ajay, data architectures in the coming decade where data stays where it belongs, it's distributed and you're providing access. Like you said, you're separating the data from the applications. Applications as we talked about with Fadzi, much more portable. So, it's really the last 10 years it'd be different than the next 10 years ago Ajay. >> Definitely, I think the people cost reduction is used. Gone are the days where you needed to have a dozen people governing, managing byte policies to data. A lot of that repetitive work, those tasks can be in part automated. We're seen examples in insurance where reduced teams of 15 people working in the back office, trying to apply security controls, compliance down to just a couple of people who are looking at the exceptions that don't fit. And that's really important because maybe two years ago the emphasis was on regulatory compliance of data with policies such as GDPR and CCPA. Last year, very much the economic effect to reduce head counts and enterprises running lean looking to reduce that cost. This year, we can see that already some of the more proactive companies are looking at initiatives, such as net zero emissions. How they use data to understand how they can become more, have a better social impact and using data to drive that. And that's across all of their operations and supply chain. So, those regulatory compliance issues that might have been external. We see similar patterns emerging for internal initiatives that are benefiting that environment, social impact, and of course costs. >> Great perspectives. Jeff Hammerbacher once famously said, the best minds of my generation are trying to get people to click on ads and Ajay those examples that you just gave of, you know social good and moving things forward are really critical. And I think that's where data is going to have the biggest societal impact. Okay guys, great conversation. Thanks so much for coming to the program. Really appreciate your time. >> Thank you. >> Thank you so much, Dave. >> Keep it right there, for more insight and conversation around creating a resilient digital business model. You're watching theCube. (soft music)

Published Date : Jan 27 2021

SUMMARY :

Ajay, always good to see you for financial services, the vertical Thank you very much. explain to us how you think And how well you have So, in the early days of cloud and being able to manage it and is it the ability to leverage We see that the first thing that we see One of the big problems that virtually And the way in which we do that is Right, and one of the And that type of strategy can help you to being able to assess it to say, some of the best practices can be the difference between, you know What can you add to really just simplify enough hours of the day that you can share to everything that you need, that security it's at the top And that goes all the way to Snowflake of the data cloud, you needed to have a dozen just gave of, you know Keep it right there, for

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Kubernetes on Any Infrastructure Top to Bottom Tutorials for Docker Enterprise Container Cloud


 

>>all right, We're five minutes after the hour. That's all aboard. Who's coming aboard? Welcome everyone to the tutorial track for our launchpad of them. So for the next couple of hours, we've got a SYRIZA videos and experts on hand to answer questions about our new product, Doctor Enterprise Container Cloud. Before we jump into the videos and the technology, I just want to introduce myself and my other emcee for the session. I'm Bill Milks. I run curriculum development for Mirant us on. And >>I'm Bruce Basil Matthews. I'm the Western regional Solutions architect for Moran Tissue esa and welcome to everyone to this lovely launchpad oven event. >>We're lucky to have you with us proof. At least somebody on the call knows something about your enterprise Computer club. Um, speaking of people that know about Dr Enterprise Container Cloud, make sure that you've got a window open to the chat for this session. We've got a number of our engineers available and on hand to answer your questions live as we go through these videos and disgusting problem. So that's us, I guess, for Dr Enterprise Container Cloud, this is Mirant asses brand new product for bootstrapping Doctor Enterprise Kubernetes clusters at scale Anything. The airport Abu's? >>No, just that I think that we're trying Thio. Uh, let's see. Hold on. I think that we're trying Teoh give you a foundation against which to give this stuff a go yourself. And that's really the key to this thing is to provide some, you know, many training and education in a very condensed period. So, >>yeah, that's exactly what you're going to see. The SYRIZA videos we have today. We're going to focus on your first steps with Dr Enterprise Container Cloud from installing it to bootstrapping your regional child clusters so that by the end of the tutorial content today, you're gonna be prepared to spin up your first documentary prize clusters using documented prize container class. So just a little bit of logistics for the session. We're going to run through these tutorials twice. We're gonna do one run through starting seven minutes ago up until I guess it will be ten fifteen Pacific time. Then we're gonna run through the whole thing again. So if you've got other colleagues that weren't able to join right at the top of the hour and would like to jump in from the beginning, ten. Fifteen Pacific time. We're gonna do the whole thing over again. So if you want to see the videos twice, you got public friends and colleagues that, you know you wanna pull in for a second chance to see this stuff, we're gonna do it all. All twice. Yeah, this session. Any any logistics I should add, Bruce that No, >>I think that's that's pretty much what we had to nail down here. But let's zoom dash into those, uh, feature films. >>Let's do Edmonds. And like I said, don't be shy. Feel free to ask questions in the chat or engineers and boosting myself are standing by to answer your questions. So let me just tee up the first video here and walk their cost. Yeah. Mhm. Yes. Sorry. And here we go. So our first video here is gonna be about installing the Doctor Enterprise Container Club Management cluster. So I like to think of the management cluster as like your mothership, right? This is what you're gonna use to deploy all those little child clusters that you're gonna use is like, Come on it as clusters downstream. So the management costs was always our first step. Let's jump in there >>now. We have to give this brief little pause >>with no good day video. Focus for this demo will be the initial bootstrap of the management cluster in the first regional clusters to support AWS deployments. The management cluster provides the core functionality, including identity management, authentication, infantry release version. The regional cluster provides the specific architecture provided in this case, eight of us and the Elsie um, components on the UCP Cluster Child cluster is the cluster or clusters being deployed and managed. The deployment is broken up into five phases. The first phase is preparing a big strap note on this dependencies on handling with download of the bridge struck tools. The second phase is obtaining America's license file. Third phase. Prepare the AWS credentials instead of the adduce environment. The fourth configuring the deployment, defining things like the machine types on the fifth phase. Run the bootstrap script and wait for the deployment to complete. Okay, so here we're sitting up the strap node, just checking that it's clean and clear and ready to go there. No credentials already set up on that particular note. Now we're just checking through AWS to make sure that the account we want to use we have the correct credentials on the correct roles set up and validating that there are no instances currently set up in easy to instance, not completely necessary, but just helps keep things clean and tidy when I am perspective. Right. So next step, we're just going to check that we can, from the bootstrap note, reach more antis, get to the repositories where the various components of the system are available. They're good. No areas here. Yeah, right now we're going to start sitting at the bootstrap note itself. So we're downloading the cars release, get get cars, script, and then next, we're going to run it. I'm in. Deploy it. Changing into that big struck folder. Just making see what's there. Right now we have no license file, so we're gonna get the license filed. Oh, okay. Get the license file through the more antis downloads site, signing up here, downloading that license file and putting it into the Carisbrook struck folder. Okay, Once we've done that, we can now go ahead with the rest of the deployment. See that the follow is there. Uh, huh? That's again checking that we can now reach E C two, which is extremely important for the deployment. Just validation steps as we move through the process. All right, The next big step is valid in all of our AWS credentials. So the first thing is, we need those route credentials which we're going to export on the command line. This is to create the necessary bootstrap user on AWS credentials for the completion off the deployment we're now running an AWS policy create. So it is part of that is creating our Food trucks script, creating the mystery policy files on top of AWS, Just generally preparing the environment using a cloud formation script you'll see in a second will give a new policy confirmations just waiting for it to complete. Yeah, and there is done. It's gonna have a look at the AWS console. You can see that we're creative completed. Now we can go and get the credentials that we created Today I am console. Go to that new user that's being created. We'll go to the section on security credentials and creating new keys. Download that information media Access key I D and the secret access key. We went, Yeah, usually then exported on the command line. Okay. Couple of things to Notre. Ensure that you're using the correct AWS region on ensure that in the conflict file you put the correct Am I in for that region? I'm sure you have it together in a second. Yes. Okay, that's the key. Secret X key. Right on. Let's kick it off. Yeah, So this process takes between thirty and forty five minutes. Handles all the AWS dependencies for you, and as we go through, the process will show you how you can track it. Andi will start to see things like the running instances being created on the west side. The first phase off this whole process happening in the background is the creation of a local kind based bootstrapped cluster on the bootstrap node that clusters then used to deploy and manage all the various instances and configurations within AWS. At the end of the process, that cluster is copied into the new cluster on AWS and then shut down that local cluster essentially moving itself over. Okay. Local clusters boat just waiting for the various objects to get ready. Standard communities objects here Okay, so we speed up this process a little bit just for demonstration purposes. Yeah. There we go. So first note is being built the best in host. Just jump box that will allow us access to the entire environment. Yeah, In a few seconds, we'll see those instances here in the US console on the right. Um, the failures that you're seeing around failed to get the I. P for Bastian is just the weight state while we wait for a W s to create the instance. Okay. Yes. Here, beauty there. Okay. Mhm. Okay. Yeah, yeah. Okay. On there. We got question. Host has been built on three instances for the management clusters have now been created. We're going through the process of preparing. Those nodes were now copying everything over. See that? The scaling up of controllers in the big Strap cluster? It's indicating that we're starting all of the controllers in the new question. Almost there. Yeah. Yeah, just waiting for key. Clark. Uh huh. Start to finish up. Yeah. No. What? Now we're shutting down control this on the local bootstrap node on preparing our I. D. C. Configuration. Fourth indication, soon as this is completed. Last phase will be to deploy stack light into the new cluster the last time Monitoring tool set way Go stack like to plan It has started. Mhm coming to the end of the deployment Mountain. Yeah, America. Final phase of the deployment. Onda, We are done. Okay, You'll see. At the end they're providing us the details of you. I log in so there's a keeper clogging. You can modify that initial default password is part of the configuration set up with one documentation way. Go Councils up way can log in. Yeah, yeah, thank you very much for watching. >>Excellent. So in that video are wonderful field CTO Shauna Vera bootstrapped up management costume for Dr Enterprise Container Cloud Bruce, where exactly does that leave us? So now we've got this management costume installed like what's next? >>So primarily the foundation for being able to deploy either regional clusters that will then allow you to support child clusters. Uh, comes into play the next piece of what we're going to show, I think with Sean O'Mara doing this is the child cluster capability, which allows you to then deploy your application services on the local cluster. That's being managed by the ah ah management cluster that we just created with the bootstrap. >>Right? So this cluster isn't yet for workloads. This is just for bootstrapping up the downstream clusters. Those or what we're gonna use for workings. >>Exactly. Yeah. And I just wanted to point out, since Sean O'Mara isn't around, toe, actually answer questions. I could listen to that guy. Read the phone book, and it would be interesting, but anyway, you can tell him I said that >>he's watching right now, Crusoe. Good. Um, cool. So and just to make sure I understood what Sean was describing their that bootstrap er knows that you, like, ran document fresh pretender Cloud from to begin with. That's actually creating a kind kubernetes deployment kubernetes and Docker deployment locally. That then hits the AWS a p i in this example that make those e c two instances, and it makes like a three manager kubernetes cluster there, and then it, like, copies itself over toe those communities managers. >>Yeah, and and that's sort of where the transition happens. You can actually see it. The output that when it says I'm pivoting, I'm pivoting from my local kind deployment of cluster AP, I toothy, uh, cluster, that's that's being created inside of AWS or, quite frankly, inside of open stack or inside of bare metal or inside of it. The targeting is, uh, abstracted. Yeah, but >>those air three environments that we're looking at right now, right? Us bare metal in open staff environments. So does that kind cluster on the bootstrap er go away afterwards. You don't need that afterwards. Yeah, that is just temporary. To get things bootstrapped, then you manage things from management cluster on aws in this example? >>Yeah. Yeah. The seed, uh, cloud that post the bootstrap is not required anymore. And there's no, uh, interplay between them after that. So that there's no dependencies on any of the clouds that get created thereafter. >>Yeah, that actually reminds me of how we bootstrapped doctor enterprise back in the day, be a temporary container that would bootstrap all the other containers. Go away. It's, uh, so sort of a similar, similar temporary transient bootstrapping model. Cool. Excellent. What will convict there? It looked like there wasn't a ton, right? It looked like you had to, like, set up some AWS parameters like credentials and region and stuff like that. But other than that, that looked like heavily script herbal like there wasn't a ton of point and click there. >>Yeah, very much so. It's pretty straightforward from a bootstrapping standpoint, The config file that that's generated the template is fairly straightforward and targeted towards of a small medium or large, um, deployment. And by editing that single file and then gathering license file and all of the things that Sean went through, um, that that it makes it fairly easy to script >>this. And if I understood correctly as well that three manager footprint for your management cluster, that's the minimum, right. We always insist on high availability for this management cluster because boy do not wanna see oh, >>right, right. And you know, there's all kinds of persistent data that needs to be available, regardless of whether one of the notes goes down or not. So we're taking care of all of that for you behind the scenes without you having toe worry about it as a developer. >>No, I think there's that's a theme that I think will come back to throughout the rest of this tutorial session today is there's a lot of there's a lot of expertise baked him to Dr Enterprise Container Cloud in terms of implementing best practices for you like the defaulter, just the best practices of how you should be managing these clusters, Miss Seymour. Examples of that is the day goes on. Any interesting questions you want to call out from the chap who's >>well, there was. Yeah, yeah, there was one that we had responded to earlier about the fact that it's a management cluster that then conduce oh, either the the regional cluster or a local child molester. The child clusters, in each case host the application services, >>right? So at this point, we've got, in some sense, like the simplest architectures for our documentary prize Container Cloud. We've got the management cluster, and we're gonna go straight with child cluster. In the next video, there's a more sophisticated architecture, which will also proper today that inserts another layer between those two regional clusters. If you need to manage regions like across a BS, reads across with these documents anything, >>yeah, that that local support for the child cluster makes it a lot easier for you to manage the individual clusters themselves and to take advantage of our observation. I'll support systems a stack light and things like that for each one of clusters locally, as opposed to having to centralize thumb >>eso. It's a couple of good questions. In the chat here, someone was asking for the instructions to do this themselves. I strongly encourage you to do so. That should be in the docks, which I think Dale helpfully thank you. Dale provided links for that's all publicly available right now. So just head on in, head on into the docks like the Dale provided here. You can follow this example yourself. All you need is a Mirante license for this and your AWS credentials. There was a question from many a hear about deploying this toe azure. Not at G. Not at this time. >>Yeah, although that is coming. That's going to be in a very near term release. >>I didn't wanna make promises for product, but I'm not too surprised that she's gonna be targeted. Very bracing. Cool. Okay. Any other thoughts on this one does. >>No, just that the fact that we're running through these individual pieces of the steps Well, I'm sure help you folks. If you go to the link that, uh, the gentleman had put into the chat, um, giving you the step by staff. Um, it makes it fairly straightforward to try this yourselves. >>E strongly encourage that, right? That's when you really start to internalize this stuff. OK, but before we move on to the next video, let's just make sure everyone has a clear picture in your mind of, like, where we are in the life cycle here creating this management cluster. Just stop me if I'm wrong. Who's creating this management cluster is like, you do that once, right? That's when your first setting up your doctor enterprise container cloud environment of system. What we're going to start seeing next is creating child clusters and this is what you're gonna be doing over and over and over again. When you need to create a cluster for this Deb team or, you know, this other team river it is that needs commodity. Doctor Enterprise clusters create these easy on half will. So this was once to set up Dr Enterprise Container Cloud Child clusters, which we're going to see next. We're gonna do over and over and over again. So let's go to that video and see just how straightforward it is to spin up a doctor enterprise cluster for work clothes as a child cluster. Undocumented brands contain >>Hello. In this demo, we will cover the deployment experience of creating a new child cluster, the scaling of the cluster and how to update the cluster. When a new version is available, we begin the process by logging onto the you I as a normal user called Mary. Let's go through the navigation of the U I so you can switch. Project Mary only has access to development. Get a list of the available projects that you have access to. What clusters have been deployed at the moment there. Nan Yes, this H Keys Associate ID for Mary into her team on the cloud credentials that allow you to create access the various clouds that you can deploy clusters to finally different releases that are available to us. We can switch from dark mode to light mode, depending on your preferences, Right? Let's now set up semester search keys for Mary so she can access the notes and machines again. Very simply, had Mississippi key give it a name, we copy and paste our public key into the upload key block. Or we can upload the key if we have the file available on our local machine. A simple process. So to create a new cluster, we define the cluster ad management nodes and add worker nodes to the cluster. Yeah, again, very simply, you go to the clusters tab. We hit the create cluster button. Give the cluster name. Yeah, Andi, select the provider. We only have access to AWS in this particular deployment, so we'll stick to AWS. What's like the region in this case? US West one release version five point seven is the current release Onda Attach. Mary's Key is necessary Key. We can then check the rest of the settings, confirming the provider Any kubernetes c r D r I p address information. We can change this. Should we wish to? We'll leave it default for now on. Then what components? A stack light I would like to deploy into my Custer. For this. I'm enabling stack light on logging on Aiken. Sit up the retention sizes Attention times on. Even at this stage, at any customer alerts for the watchdogs. E consider email alerting which I will need my smart host details and authentication details. Andi Slack Alerts. Now I'm defining the cluster. All that's happened is the cluster's been defined. I now need to add machines to that cluster. I'll begin by clicking the create machine button within the cluster definition. Oh, select manager, Select the number of machines. Three is the minimum. Select the instant size that I'd like to use from AWS and very importantly, ensure correct. Use the correct Am I for the region. I commend side on the route device size. There we go, my three machines obviously creating. I now need to add some workers to this custom. So I go through the same process this time once again, just selecting worker. I'll just add to once again, the AM is extremely important. Will fail if we don't pick the right, Am I for a boon to machine in this case and the deployment has started. We can go and check on the bold status are going back to the clusters screen on clicking on the little three dots on the right. We get the cluster info and the events, so the basic cluster info you'll see pending their listen cluster is still in the process of being built. We kick on, the events will get a list of actions that have been completed This part of the set up of the cluster. So you can see here we've created the VPC. We've created the sub nets on We've created the Internet gateway. It's unnecessary made of us and we have no warnings of the stage. Yeah, this will then run for a while. We have one minute past waken click through. We can check the status of the machine bulls as individuals so we can check the machine info, details of the machines that we've assigned, right? Mhm Onda. See any events pertaining to the machine areas like this one on normal? Yeah. Just watch asked. The community's components are waiting for the machines to start. Go back to Custer's. Okay, right. Because we're moving ahead now. We can see we have it in progress. Five minutes in new Matt Gateway on the stage. The machines have been built on assigned. I pick up the U. S. Thank you. Yeah. There we go. Machine has been created. See the event detail and the AWS. I'd for that machine. Mhm. No speeding things up a little bit. This whole process and to end takes about fifteen minutes. Run the clock forward, you'll notice is the machines continue to bold the in progress. We'll go from in progress to ready. A soon as we got ready on all three machines, the managers on both workers way could go on and we could see that now we reached the point where the cluster itself is being configured. Mhm, mhm. And then we go. Cluster has been deployed. So once the classes deployed, we can now never get around our environment. Okay, Are cooking into configure cluster We could modify their cluster. We could get the end points for alert alert manager on See here The griffon occupying and Prometheus are still building in the background but the cluster is available on you would be able to put workloads on it the stretch to download the cube conflict so that I can put workloads on it. It's again three little dots in the right for that particular cluster. If the download cube conflict give it my password, I now have the Q conflict file necessary so that I can access that cluster Mhm all right Now that the build is fully completed, we can check out cluster info on. We can see that Allow the satellite components have been built. All the storage is there, and we have access to the CPU. I So if we click into the cluster, we can access the UCP dashboard, right? Shit. Click the signing with Detroit button to use the SSO on. We give Mary's possible to use the name once again. Thing is, an unlicensed cluster way could license at this point. Or just skip it on. There. We have the UCP dashboard. You can see that has been up for a little while. We have some data on the dashboard going back to the console. We can now go to the griffon, a data just being automatically pre configured for us. We can switch and utilized a number of different dashboards that have already been instrumented within the cluster. So, for example, communities cluster information, the name spaces, deployments, nodes. Mhm. So we look at nodes. If we could get a view of the resource is utilization of Mrs Custer is very little running in it. Yeah. General dashboard of Cuba navies cluster one of this is configurable. You can modify these for your own needs, or add your own dashboards on de scoped to the cluster. So it is available to all users who have access to this specific cluster, all right to scale the cluster on to add a notice. A simple is the process of adding a mode to the cluster, assuming we've done that in the first place. So we go to the cluster, go into the details for the cluster we select, create machine. Once again, we need to be ensure that we put the correct am I in and any other functions we like. You can create different sized machines so it could be a larger node. Could be bigger disks and you'll see that worker has been added from the provisioning state on shortly. We will see the detail off that worker as a complete to remove a note from a cluster. Once again, we're going to the cluster. We select the node would like to remove. Okay, I just hit delete On that note. Worker nodes will be removed from the cluster using according and drawing method to ensure that your workouts are not affected. Updating a cluster. When an update is available in the menu for that particular cluster, the update button will become available. And it's a simple as clicking the button, validating which release you would like to update to. In this case, the next available releases five point seven point one. Here I'm kicking the update by in the background We will coordinate. Drain each node slowly go through the process of updating it. Andi update will complete depending on what the update is as quickly as possible. Girl, we go. The notes being rebuilt in this case impacted the manager node. So one of the manager nodes is in the process of being rebuilt. In fact, to in this case, one has completed already on In a few minutes we'll see that there are great has been completed. There we go. Great. Done. Yeah. If you work loads of both using proper cloud native community standards, there will be no impact. >>Excellent. So at this point, we've now got a cluster ready to start taking our communities of workloads. He started playing or APs to that costume. So watching that video, the thing that jumped out to me at first Waas like the inputs that go into defining this workload cost of it. All right, so we have to make sure we were using on appropriate am I for that kind of defines the substrate about what we're gonna be deploying our cluster on top of. But there's very little requirements. A so far as I could tell on top of that, am I? Because Docker enterprise Container Cloud is gonna bootstrap all the components that you need. That s all we have is kind of kind of really simple bunch box that we were deploying these things on top of so one thing that didn't get dug into too much in the video. But it's just sort of implied. Bruce, maybe you can comment on this is that release that Shawn had to choose for his, uh, for his cluster in creating it. And that release was also the thing we had to touch. Wanted to upgrade part cluster. So you have really sharp eyes. You could see at the end there that when you're doing the release upgrade enlisted out a stack of components docker, engine, kubernetes, calico, aled, different bits and pieces that go into, uh, go into one of these commodity clusters that deploy. And so, as far as I can tell in that case, that's what we mean by a release. In this sense, right? It's the validated stack off container ization and orchestration components that you know we've tested out and make sure it works well, introduction environments. >>Yeah, and and And that's really the focus of our effort is to ensure that any CVS in any of the stack are taken care of that there is a fixes air documented and up streamed to the open stack community source community, um, and and that, you know, then we test for the scaling ability and the reliability in high availability configuration for the clusters themselves. The hosts of your containers. Right. And I think one of the key, uh, you know, benefits that we provide is that ability to let you know, online, high. We've got an update for you, and it's fixes something that maybe you had asked us to fix. Uh, that all comes to you online as your managing your clusters, so you don't have to think about it. It just comes as part of the product. >>You just have to click on Yes. Please give me that update. Uh, not just the individual components, but again. It's that it's that validated stack, right? Not just, you know, component X, y and Z work. But they all work together effectively Scalable security, reliably cool. Um, yeah. So at that point, once we started creating that workload child cluster, of course, we bootstrapped good old universal control plane. Doctor Enterprise. On top of that, Sean had the classic comment there, you know? Yeah. Yeah. You'll see a little warnings and errors or whatever. When you're setting up, UCP don't handle, right, Just let it do its job, and it will converge all its components, you know, after just just a minute or two. But we saw in that video, we sped things up a little bit there just we didn't wait for, you know, progress fighters to complete. But really, in real life, that whole process is that anything so spend up one of those one of those fosters so quite quite quick. >>Yeah, and and I think the the thoroughness with which it goes through its process and re tries and re tries, uh, as you know, and it was evident when we went through the initial ah video of the bootstrapping as well that the processes themselves are self healing, as they are going through. So they will try and retry and wait for the event to complete properly on. And once it's completed properly, then it will go to the next step. >>Absolutely. And the worst thing you could do is panic at the first warning and start tearing things that don't don't do that. Just don't let it let it heal. Let take care of itself. And that's the beauty of these manage solutions is that they bake in a lot of subject matter expertise, right? The decisions that are getting made by those containers is they're bootstrapping themselves, reflect the expertise of the Mirant ISS crew that has been developing this content in these two is free for years and years now, over recognizing humanities. One cool thing there that I really appreciate it actually that it adds on top of Dr Enterprise is that automatic griffon a deployment as well. So, Dr Enterprises, I think everyone knows has had, like, some very high level of statistics baked into its dashboard for years and years now. But you know our customers always wanted a double click on that right to be able to go a little bit deeper. And Griffon are really addresses that it's built in dashboards. That's what's really nice to see. >>Yeah, uh, and all of the alerts and, uh, data are actually captured in a Prometheus database underlying that you have access to so that you are allowed to add new alerts that then go out to touch slack and say hi, You need to watch your disk space on this machine or those kinds of things. Um, and and this is especially helpful for folks who you know, want to manage the application service layer but don't necessarily want to manage the operations side of the house. So it gives them a tool set that they can easily say here, Can you watch these for us? And Miran tas can actually help do that with you, So >>yeah, yeah, I mean, that's just another example of baking in that expert knowledge, right? So you can leverage that without tons and tons of a long ah, long runway of learning about how to do that sort of thing. Just get out of the box right away. There was the other thing, actually, that you could sleep by really quickly if you weren't paying close attention. But Sean mentioned it on the video. And that was how When you use dark enterprise container cloud to scale your cluster, particularly pulling a worker out, it doesn't just like Territo worker down and forget about it. Right? Is using good communities best practices to cordon and drain the No. So you aren't gonna disrupt your workloads? You're going to just have a bunch of containers instantly. Excellent crash. You could really carefully manage the migration of workloads off that cluster has baked right in tow. How? How? Document? The brass container cloud is his handling cluster scale. >>Right? And And the kubernetes, uh, scaling methodology is is he adhered to with all of the proper techniques that ensure that it will tell you. Wait, you've got a container that actually needs three, uh, three, uh, instances of itself. And you don't want to take that out, because that node, it means you'll only be able to have to. And we can't do that. We can't allow that. >>Okay, Very cool. Further thoughts on this video. So should we go to the questions. >>Let's let's go to the questions >>that people have. Uh, there's one good one here, down near the bottom regarding whether an a p I is available to do this. So in all these demos were clicking through this web. You I Yes, this is all a p. I driven. You could do all of this. You know, automate all this away is part of the CSC change. Absolutely. Um, that's kind of the point, right? We want you to be ableto spin up. Come on. I keep calling them commodity clusters. What I mean by that is clusters that you can create and throw away. You know, easily and automatically. So everything you see in these demos eyes exposed to FBI? >>Yeah. In addition, through the standard Cube cuddle, Uh, cli as well. So if you're not a programmer, but you still want to do some scripting Thio, you know, set up things and deploy your applications and things. You can use this standard tool sets that are available to accomplish that. >>There is a good question on scale here. So, like, just how many clusters and what sort of scale of deployments come this kind of support our engineers report back here that we've done in practice up to a Zeman ia's like two hundred clusters. We've deployed on this with two hundred fifty nodes in a cluster. So were, you know, like like I said, hundreds, hundreds of notes, hundreds of clusters managed by documented press container fall and then those downstream clusters, of course, subject to the usual constraints for kubernetes, right? Like default constraints with something like one hundred pods for no or something like that. There's a few different limitations of how many pods you can run on a given cluster that comes to us not from Dr Enterprise Container Cloud, but just from the underlying kubernetes distribution. >>Yeah, E. I mean, I don't think that we constrain any of the capabilities that are available in the, uh, infrastructure deliveries, uh, service within the goober Netease framework. So were, you know, But we are, uh, adhering to the standards that we would want to set to make sure that we're not overloading a node or those kinds of things, >>right. Absolutely cool. Alright. So at this point, we've got kind of a two layered our protection when we are management cluster, but we deployed in the first video. Then we use that to deploy one child clustering work, classroom, uh, for more sophisticated deployments where we might want to manage child clusters across multiple regions. We're gonna add another layer into our architectural we're gonna add in regional cluster management. So this idea you're gonna have the single management cluster that we started within the first video. On the next video, we're gonna learn how to spin up a regional clusters, each one of which would manage, for example, a different AWS uh, US region. So let me just pull out the video for that bill. We'll check it out for me. Mhm. >>Hello. In this demo, we will cover the deployment of additional regional management. Cluster will include a brief architectures of you how to set up the management environment, prepare for the deployment deployment overview and then just to prove it, to play a regional child cluster. So, looking at the overall architecture, the management cluster provides all the core functionality, including identity management, authentication, inventory and release version. ING Regional Cluster provides the specific architecture provider in this case AWS on the LCN components on the D you speak Cluster for child cluster is the cluster or clusters being deployed and managed? Okay, so why do you need a regional cluster? Different platform architectures, for example aws who have been stack even bare metal to simplify connectivity across multiple regions handle complexities like VPNs or one way connectivity through firewalls, but also help clarify availability zones. Yeah. Here we have a view of the regional cluster and how it connects to the management cluster on their components, including items like the LCN cluster Manager we also Machine Manager were held. Mandel are managed as well as the actual provider logic. Mhm. Okay, we'll begin by logging on Is the default administrative user writer. Okay, once we're in there, we'll have a look at the available clusters making sure we switch to the default project which contains the administration clusters. Here we can see the cars management cluster, which is the master controller. And you see, it only has three nodes, three managers, no workers. Okay, if we look at another regional cluster similar to what we're going to deploy now, also only has three managers once again, no workers. But as a comparison, here's a child cluster This one has three managers, but also has additional workers associate it to the cluster. All right, we need to connect. Tell bootstrap note. Preferably the same note that used to create the original management plaster. It's just on AWS, but I still want to machine. All right. A few things we have to do to make sure the environment is ready. First thing we're going to see go into route. We'll go into our releases folder where we have the kozberg struck on. This was the original bootstrap used to build the original management cluster. Yeah, we're going to double check to make sure our cube con figures there once again, the one created after the original customers created just double check. That cute conflict is the correct one. Does point to the management cluster. We're just checking to make sure that we can reach the images that everything is working. A condom. No damages waken access to a swell. Yeah. Next we're gonna edit the machine definitions. What we're doing here is ensuring that for this cluster we have the right machine definitions, including items like the am I. So that's found under the templates AWS directory. We don't need to edit anything else here. But we could change items like the size of the machines attempts. We want to use that The key items to ensure where you changed the am I reference for the junta image is the one for the region in this case AWS region for utilizing this was no construct deployment. We have to make sure we're pointing in the correct open stack images. Yeah, okay. Set the correct and my save file. Now we need to get up credentials again. When we originally created the bootstrap cluster, we got credentials from eight of the U. S. If we hadn't done this, we would need to go through the u A. W s set up. So we're just exporting the AWS access key and I d. What's important is CAAs aws enabled equals. True. Now we're sitting the region for the new regional cluster. In this case, it's Frankfurt on exporting our cube conflict that we want to use for the management cluster. When we looked at earlier Yeah, now we're exporting that. Want to call the cluster region Is Frank Foods Socrates Frankfurt yet trying to use something descriptive It's easy to identify. Yeah, and then after this, we'll just run the bootstrap script, which will complete the deployment for us. Bootstrap of the regional cluster is quite a bit quicker than the initial management clusters. There are fewer components to be deployed. Um, but to make it watchable, we've spent it up. So we're preparing our bootstrap cluster on the local bootstrap node. Almost ready on. We started preparing the instances at W s and waiting for that bastard and no to get started. Please. The best you nerd Onda. We're also starting to build the actual management machines they're now provisioning on. We've reached the point where they're actually starting to deploy. Dr. Enterprise, this is probably the longest face. Yeah, seeing the second that all the nerds will go from the player deployed. Prepare, prepare. Yeah, You'll see their status changes updates. He was the first night ready. Second, just applying second already. Both my time. No waiting from home control. Let's become ready. Removing cluster the management cluster from the bootstrap instance into the new cluster running the date of the U. S. All my stay. Ah, now we're playing Stockland. Switch over is done on. Done. Now I will build a child cluster in the new region very, very quickly to find the cluster will pick. Our new credential has shown up. We'll just call it Frankfurt for simplicity a key and customs to find. That's the machine. That cluster stop with three managers. Set the correct Am I for the region? Yeah, Do the same to add workers. There we go test the building. Yeah. Total bill of time Should be about fifteen minutes. Concedes in progress. It's going to expect this up a little bit. Check the events. We've created all the dependencies, machine instances, machines, a boat shortly. We should have a working cluster in Frankfurt region. Now almost a one note is ready from management. Two in progress. Yeah, on we're done. Clusters up and running. Yeah. >>Excellent. So at this point, we've now got that three tier structure that we talked about before the video. We got that management cluster that we do strapped in the first video. Now we have in this example to different regional clustering one in Frankfurt, one of one management was two different aws regions. And sitting on that you can do Strap up all those Doctor enterprise costumes that we want for our work clothes. >>Yeah, that's the key to this is to be able to have co resident with your actual application service enabled clusters the management co resident with it so that you can, you know, quickly access that he observation Elson Surfboard services like the graph, Ana and that sort of thing for your particular region. A supposed to having to lug back into the home. What did you call it when we started >>the mothership? >>The mothership. Right. So we don't have to go back to the mother ship. We could get >>it locally. Yeah, when, like to that point of aggregating things under a single pane of glass? That's one thing that again kind of sailed by in the demo really quickly. But you'll notice all your different clusters were on that same cluster. Your pain on your doctor Enterprise Container Cloud management. Uh, court. Right. So both your child clusters for running workload and your regional clusters for bootstrapping. Those child clusters were all listed in the same place there. So it's just one pane of glass to go look for, for all of your clusters, >>right? And, uh, this is kind of an important point. I was, I was realizing, as we were going through this. All of the mechanics are actually identical between the bootstrapped cluster of the original services and the bootstrapped cluster of the regional services. It's the management layer of everything so that you only have managers, you don't have workers and that at the child cluster layer below the regional or the management cluster itself, that's where you have the worker nodes. And those are the ones that host the application services in that three tiered architecture that we've now defined >>and another, you know, detail for those that have sharp eyes. In that video, you'll notice when deploying a child clusters. There's not on Lee. A minimum of three managers for high availability management cluster. You must have at least two workers that's just required for workload failure. It's one of those down get out of work. They could potentially step in there, so your minimum foot point one of these child clusters is fine. Violence and scalable, obviously, from a >>That's right. >>Let's take a quick peek of the questions here, see if there's anything we want to call out, then we move on to our last want to my last video. There's another question here about, like where these clusters can live. So again, I know these examples are very aws heavy. Honestly, it's just easy to set up down on the other us. We could do things on bare metal and, uh, open stack departments on Prem. That's what all of this still works in exactly the same way. >>Yeah, the, uh, key to this, especially for the the, uh, child clusters, is the provision hers? Right? See you establish on AWS provision or you establish a bare metal provision or you establish a open stack provision. Or and eventually that list will include all of the other major players in the cloud arena. But you, by selecting the provision or within your management interface, that's where you decide where it's going to be hosted, where the child cluster is to be hosted. >>Speaking off all through a child clusters. Let's jump into our last video in the Siri's, where we'll see how to spin up a child cluster on bare metal. >>Hello. This demo will cover the process of defining bare metal hosts and then review the steps of defining and deploying a bare metal based doctor enterprise cluster. So why bare metal? Firstly, it eliminates hyper visor overhead with performance boost of up to thirty percent. Provides direct access to GP use, prioritize for high performance wear clothes like machine learning and AI, and supports high performance workloads like network functions, virtualization. It also provides a focus on on Prem workloads, simplifying and ensuring we don't need to create the complexity of adding another opera visor. Lay it between so continue on the theme Why Communities and bare metal again Hyper visor overhead. Well, no virtualization overhead. Direct access to hardware items like F p G A s G p us. We can be much more specific about resource is required on the nodes. No need to cater for additional overhead. Uh, we can handle utilization in the scheduling. Better Onda we increase the performances and simplicity of the entire environment as we don't need another virtualization layer. Yeah, In this section will define the BM hosts will create a new project will add the bare metal hosts, including the host name. I put my credentials I pay my address the Mac address on then provide a machine type label to determine what type of machine it is for later use. Okay, let's get started. So well again. Was the operator thing. We'll go and we'll create a project for our machines to be a member off helps with scoping for later on for security. I begin the process of adding machines to that project. Yeah. So the first thing we had to be in post, Yeah, many of the machine A name. Anything you want, que experimental zero one. Provide the IAP my user name type my password. Okay. On the Mac address for the common interface with the boot interface and then the i p m I i p address These machines will be at the time storage worker manager. He's a manager. Yeah, we're gonna add a number of other machines on will. Speed this up just so you could see what the process looks like in the future. Better discovery will be added to the product. Okay. Okay. Getting back there we have it are Six machines have been added, are busy being inspected, being added to the system. Let's have a look at the details of a single note. Yeah, you can see information on the set up of the node. Its capabilities? Yeah. As well as the inventory information about that particular machine. I see. Okay, let's go and create the cluster. Yeah, So we're going to deploy a bare metal child cluster. The process we're going to go through is pretty much the same as any other child cluster. So we'll credit custom. We'll give it a name, but if it were selecting bare metal on the region, we're going to select the version we want to apply. No way. We're going to add this search keys. If we hope we're going to give the load. Balancer host I p that we'd like to use out of dress range on update the address range that we want to use for the cluster. Check that the sea ideal blocks for the Cuban ladies and tunnels are what we want them to be. Enable disabled stack light. Yeah, and soothe stack light settings to find the cluster. And then, as for any other machine, we need to add machines to the cluster. Here. We're focused on building communities clusters, so we're gonna put the count of machines. You want managers? We're gonna pick the label type manager and create three machines is the manager for the Cuban eighties. Casting Okay thing. We're having workers to the same. It's a process. Just making sure that the worker label host level are I'm sorry. On when Wait for the machines to deploy. Let's go through the process of putting the operating system on the notes validating and operating system deploying doctor identifies Make sure that the cluster is up and running and ready to go. Okay, let's review the bold events waken See the machine info now populated with more information about the specifics of things like storage and of course, details of a cluster etcetera. Yeah, yeah, well, now watch the machines go through the various stages from prepared to deploy on what's the cluster build? And that brings us to the end of this particular demo. You can see the process is identical to that of building a normal child cluster we got our complaint is complete. >>All right, so there we have it, deploying a cluster to bare metal. Much the same is how we did for AWS. I guess maybe the biggest different stepwise there is there is that registration face first, right? So rather than just using AWS financials toe magically create PM's in the cloud. You got a point out all your bare metal servers to Dr Enterprise between the cloud and they really come in, I guess three profiles, right? You got your manager profile with a profile storage profile which has been labeled as allocate. Um, crossword cluster has appropriate, >>right? And And I think that the you know, the key differentiator here is that you have more physical control over what, uh, attributes that love your cat, by the way, uh, where you have the different attributes of a server of physical server. So you can, uh, ensure that the SSD configuration on the storage nodes is gonna be taken advantage of in the best way the GP use on the worker nodes and and that the management layer is going to have sufficient horsepower to, um, spin up to to scale up the the environments, as required. One of the things I wanted to mention, though, um, if I could get this out without the choking much better. Um, is that Ah, hey, mentioned the load balancer and I wanted to make sure in defining the load balancer and the load balancer ranges. Um, that is for the top of the the cluster itself. That's the operations of the management, uh, layer integrating with your systems internally to be able to access the the Cube Can figs. I I p address the, uh, in a centralized way. It's not the load balancer that's working within the kubernetes cluster that you are deploying. That's still cube proxy or service mesh, or however you're intending to do it. So, um, it's kind of an interesting step that your initial step in building this, um and we typically use things like metal L B or in gen X or that kind of thing is to establish that before we deploy this bear mental cluster so that it can ride on top of that for the tips and things. >>Very cool. So any other thoughts on what we've seen so far today? Bruce, we've gone through all the different layers. Doctor enterprise container clouds in these videos from our management are regional to our clusters on aws hand bear amount, Of course, with his dad is still available. Closing thoughts before we take just a very short break and run through these demos again. >>You know, I've been very exciting. Ah, doing the presentation with you. I'm really looking forward to doing it the second time, so that we because we've got a good rhythm going about this kind of thing. So I'm looking forward to doing that. But I think that the key elements of what we're trying to convey to the folks out there in the audience that I hope you've gotten out of it is that will that this is an easy enough process that if you follow the step by steps going through the documentation that's been put out in the chat, um, that you'll be able to give this a go yourself, Um, and you don't have to limit yourself toe having physical hardware on prim to try it. You could do it in a ws as we've shown you today. And if you've got some fancy use cases like, uh, you you need a Hadoop And and, uh, you know, cloud oriented ai stuff that providing a bare metal service helps you to get there very fast. So right. Thank you. It's been a pleasure. >>Yeah, thanks everyone for coming out. So, like I said we're going to take a very short, like, three minute break here. Uh, take the opportunity to let your colleagues know if they were in another session or they didn't quite make it to the beginning of this session. Or if you just want to see these demos again, we're going to kick off this demo. Siri's again in just three minutes at ten. Twenty five a. M. Pacific time where we will see all this great stuff again. Let's take a three minute break. I'll see you all back here in just two minutes now, you know. Okay, folks, that's the end of our extremely short break. We'll give people just maybe, like one more minute to trickle in if folks are interested in coming on in and jumping into our demo. Siri's again. Eso For those of you that are just joining us now I'm Bill Mills. I head up curriculum development for the training team here. Moran Tous on Joining me for this session of demos is Bruce. Don't you go ahead and introduce yourself doors, who is still on break? That's cool. We'll give Bruce a minute or two to get back while everyone else trickles back in. There he is. Hello, Bruce. >>How'd that go for you? Okay, >>Very well. So let's kick off our second session here. I e just interest will feel for you. Thio. Let it run over here. >>Alright. Hi. Bruce Matthews here. I'm the Western Regional Solutions architect for Marantz. Use A I'm the one with the gray hair and the glasses. Uh, the handsome one is Bill. So, uh, Bill, take it away. >>Excellent. So over the next hour or so, we've got a Siris of demos that's gonna walk you through your first steps with Dr Enterprise Container Cloud Doctor Enterprise Container Cloud is, of course, Miranda's brand new offering from bootstrapping kubernetes clusters in AWS bare metal open stack. And for the providers in the very near future. So we we've got, you know, just just over an hour left together on this session, uh, if you joined us at the top of the hour back at nine. A. M. Pacific, we went through these demos once already. Let's do them again for everyone else that was only able to jump in right now. Let's go. Our first video where we're gonna install Dr Enterprise container cloud for the very first time and use it to bootstrap management. Cluster Management Cluster, as I like to describe it, is our mother ship that's going to spin up all the other kubernetes clusters, Doctor Enterprise clusters that we're gonna run our workloads on. So I'm gonna do >>I'm so excited. I can hardly wait. >>Let's do it all right to share my video out here. Yeah, let's do it. >>Good day. The focus for this demo will be the initial bootstrap of the management cluster on the first regional clusters. To support AWS deployments, the management cluster provides the core functionality, including identity management, authentication, infantry release version. The regional cluster provides the specific architecture provided in this case AWS and the Elsom components on the UCP cluster Child cluster is the cluster or clusters being deployed and managed. The deployment is broken up into five phases. The first phase is preparing a bootstrap note on its dependencies on handling the download of the bridge struck tools. The second phase is obtaining America's license file. Third phase. Prepare the AWS credentials instead of the ideas environment, the fourth configuring the deployment, defining things like the machine types on the fifth phase, Run the bootstrap script and wait for the deployment to complete. Okay, so here we're sitting up the strap node. Just checking that it's clean and clear and ready to go there. No credentials already set up on that particular note. Now, we're just checking through aws to make sure that the account we want to use we have the correct credentials on the correct roles set up on validating that there are no instances currently set up in easy to instance, not completely necessary, but just helps keep things clean and tidy when I am perspective. Right. So next step, we're just gonna check that we can from the bootstrap note, reach more antis, get to the repositories where the various components of the system are available. They're good. No areas here. Yeah, right now we're going to start sitting at the bootstrap note itself. So we're downloading the cars release, get get cars, script, and then next we're going to run it. Yeah, I've been deployed changing into that big struck folder, just making see what's there right now we have no license file, so we're gonna get the license filed. Okay? Get the license file through more antis downloads site signing up here, downloading that license file and putting it into the Carisbrook struck folder. Okay, since we've done that, we can now go ahead with the rest of the deployment. Yeah, see what the follow is there? Uh huh. Once again, checking that we can now reach E C two, which is extremely important for the deployment. Just validation steps as we move through the process. Alright. Next big step is violating all of our AWS credentials. So the first thing is, we need those route credentials which we're going to export on the command line. This is to create the necessary bootstrap user on AWS credentials for the completion off the deployment we're now running in AWS policy create. So it is part of that is creating our food trucks script. Creating this through policy files onto the AWS, just generally preparing the environment using a cloud formation script, you'll see in a second, I'll give a new policy confirmations just waiting for it to complete. And there is done. It's gonna have a look at the AWS console. You can see that we're creative completed. Now we can go and get the credentials that we created. Good day. I am console. Go to the new user that's being created. We'll go to the section on security credentials and creating new keys. Download that information media access Key I. D and the secret access key, but usually then exported on the command line. Okay, Couple of things to Notre. Ensure that you're using the correct AWS region on ensure that in the conflict file you put the correct Am I in for that region? I'm sure you have it together in a second. Okay, thanks. Is key. So you could X key Right on. Let's kick it off. So this process takes between thirty and forty five minutes. Handles all the AWS dependencies for you. Um, as we go through, the process will show you how you can track it. Andi will start to see things like the running instances being created on the AWS side. The first phase off this whole process happening in the background is the creation of a local kind based bootstrapped cluster on the bootstrap node that clusters then used to deploy and manage all the various instances and configurations within AWS at the end of the process. That cluster is copied into the new cluster on AWS and then shut down that local cluster essentially moving itself over. Yeah, okay. Local clusters boat. Just waiting for the various objects to get ready. Standard communities objects here. Yeah, you mentioned Yeah. So we've speed up this process a little bit just for demonstration purposes. Okay, there we go. So first note is being built the bastion host just jump box that will allow us access to the entire environment. Yeah, In a few seconds, we'll see those instances here in the US console on the right. Um, the failures that you're seeing around failed to get the I. P for Bastian is just the weight state while we wait for AWS to create the instance. Okay. Yeah. Beauty there. Movies. Okay, sketch. Hello? Yeah, Okay. Okay. On. There we go. Question host has been built on three instances for the management clusters have now been created. Okay, We're going through the process of preparing. Those nodes were now copying everything over. See that scaling up of controllers in the big strapped cluster? It's indicating that we're starting all of the controllers in the new question. Almost there. Right? Okay. Just waiting for key. Clark. Uh huh. So finish up. Yeah. No. Now we're shutting down. Control this on the local bootstrap node on preparing our I. D. C configuration, fourth indication. So once this is completed, the last phase will be to deploy stack light into the new cluster, that glass on monitoring tool set, Then we go stack like deployment has started. Mhm. Coming to the end of the deployment mountain. Yeah, they were cut final phase of the deployment. And we are done. Yeah, you'll see. At the end, they're providing us the details of you. I log in. So there's a key Clark log in. Uh, you can modify that initial default possible is part of the configuration set up where they were in the documentation way. Go Councils up way can log in. Yeah. Yeah. Thank you very much for watching. >>All right, so at this point, what we have we got our management cluster spun up, ready to start creating work clusters. So just a couple of points to clarify there to make sure everyone caught that, uh, as advertised. That's darker. Enterprise container cloud management cluster. That's not rework loans. are gonna go right? That is the tool and you're gonna use to start spinning up downstream commodity documentary prize clusters for bootstrapping record too. >>And the seed host that were, uh, talking about the kind cluster dingy actually doesn't have to exist after the bootstrap succeeds eso It's sort of like, uh, copies head from the seed host Toothy targets in AWS spins it up it then boots the the actual clusters and then it goes away too, because it's no longer necessary >>so that bootstrapping know that there's not really any requirements, Hardly on that, right. It just has to be able to reach aws hit that Hit that a p I to spin up those easy to instances because, as you just said, it's just a kubernetes in docker cluster on that piece. Drop note is just gonna get torn down after the set up finishes on. You no longer need that. Everything you're gonna do, you're gonna drive from the single pane of glass provided to you by your management cluster Doctor enterprise Continue cloud. Another thing that I think is sort of interesting their eyes that the convict is fairly minimal. Really? You just need to provide it like aws regions. Um, am I? And that's what is going to spin up that spending that matter faster. >>Right? There is a mammal file in the bootstrap directory itself, and all of the necessary parameters that you would fill in have default set. But you have the option then of going in and defining a different Am I different for a different region, for example? Oh, are different. Size of instance from AWS. >>One thing that people often ask about is the cluster footprint. And so that example you saw they were spitting up a three manager, um, managing cluster as mandatory, right? No single manager set up at all. We want high availability for doctrine Enterprise Container Cloud management. Like so again, just to make sure everyone sort of on board with the life cycle stage that we're at right now. That's the very first thing you're going to do to set up Dr Enterprise Container Cloud. You're going to do it. Hopefully exactly once. Right now, you've got your management cluster running, and they're gonna use that to spend up all your other work clusters Day today has has needed How do we just have a quick look at the questions and then lets take a look at spinning up some of those child clusters. >>Okay, e think they've actually been answered? >>Yeah, for the most part. One thing I'll point out that came up again in the Dail, helpfully pointed out earlier in surgery, pointed out again, is that if you want to try any of the stuff yourself, it's all of the dogs. And so have a look at the chat. There's a links to instructions, so step by step instructions to do each and every thing we're doing here today yourself. I really encourage you to do that. Taking this out for a drive on your own really helps internalizing communicate these ideas after the after launch pad today, Please give this stuff try on your machines. Okay, So at this point, like I said, we've got our management cluster. We're not gonna run workloads there that we're going to start creating child clusters. That's where all of our work and we're gonna go. That's what we're gonna learn how to do in our next video. Cue that up for us. >>I so love Shawn's voice. >>Wasn't that all day? >>Yeah, I watched him read the phone book. >>All right, here we go. Let's now that we have our management cluster set up, let's create a first child work cluster. >>Hello. In this demo, we will cover the deployment experience of creating a new child cluster the scaling of the cluster on how to update the cluster. When a new version is available, we begin the process by logging onto the you I as a normal user called Mary. Let's go through the navigation of the u I. So you can switch Project Mary only has access to development. Uh huh. Get a list of the available projects that you have access to. What clusters have been deployed at the moment there. Man. Yes, this H keys, Associate ID for Mary into her team on the cloud credentials that allow you to create or access the various clouds that you can deploy clusters to finally different releases that are available to us. We can switch from dark mode to light mode, depending on your preferences. Right. Let's now set up some ssh keys for Mary so she can access the notes and machines again. Very simply, had Mississippi key give it a name. We copy and paste our public key into the upload key block. Or we can upload the key if we have the file available on our machine. A very simple process. So to create a new cluster, we define the cluster ad management nodes and add worker nodes to the cluster. Yeah, again, very simply, we got the clusters tab we had to create cluster button. Give the cluster name. Yeah, Andi, select the provider. We only have access to AWS in this particular deployment, so we'll stick to AWS. What's like the region in this case? US West one released version five point seven is the current release Onda Attach. Mary's Key is necessary key. We can then check the rest of the settings, confirming the provider any kubernetes c r D a r i p address information. We can change this. Should we wish to? We'll leave it default for now and then what components of stack light? I would like to deploy into my custom for this. I'm enabling stack light on logging, and I consider the retention sizes attention times on. Even at this stage, add any custom alerts for the watchdogs. Consider email alerting which I will need my smart host. Details and authentication details. Andi Slack Alerts. Now I'm defining the cluster. All that's happened is the cluster's been defined. I now need to add machines to that cluster. I'll begin by clicking the create machine button within the cluster definition. Oh, select manager, Select the number of machines. Three is the minimum. Select the instant size that I'd like to use from AWS and very importantly, ensure correct. Use the correct Am I for the region. I convinced side on the route. Device size. There we go. My three machines are busy creating. I now need to add some workers to this cluster. So I go through the same process this time once again, just selecting worker. I'll just add to once again the am I is extremely important. Will fail if we don't pick the right. Am I for a Clinton machine? In this case and the deployment has started, we can go and check on the bold status are going back to the clusters screen on clicking on the little three dots on the right. We get the cluster info and the events, so the basic cluster info you'll see pending their listen. Cluster is still in the process of being built. We kick on, the events will get a list of actions that have been completed This part of the set up of the cluster. So you can see here. We've created the VPC. We've created the sub nets on. We've created the Internet Gateway. It's unnecessary made of us. And we have no warnings of the stage. Okay, this will then run for a while. We have one minute past. We can click through. We can check the status of the machine balls as individuals so we can check the machine info, details of the machines that we've assigned mhm and see any events pertaining to the machine areas like this one on normal. Yeah. Just last. The community's components are waiting for the machines to start. Go back to customers. Okay, right. Because we're moving ahead now. We can see we have it in progress. Five minutes in new Matt Gateway. And at this stage, the machines have been built on assigned. I pick up the U S. Yeah, yeah, yeah. There we go. Machine has been created. See the event detail and the AWS. I'd for that machine. No speeding things up a little bit this whole process and to end takes about fifteen minutes. Run the clock forward, you'll notice is the machines continue to bold the in progress. We'll go from in progress to ready. A soon as we got ready on all three machines, the managers on both workers way could go on and we could see that now we reached the point where the cluster itself is being configured mhm and then we go. Cluster has been deployed. So once the classes deployed, we can now never get around. Our environment are looking into configure cluster. We could modify their cluster. We could get the end points for alert Alert Manager See here the griffon occupying and Prometheus are still building in the background but the cluster is available on You would be able to put workloads on it at this stage to download the cube conflict so that I can put workloads on it. It's again the three little dots in the right for that particular cluster. If the download cube conflict give it my password, I now have the Q conflict file necessary so that I can access that cluster. All right, Now that the build is fully completed, we can check out cluster info on. We can see that all the satellite components have been built. All the storage is there, and we have access to the CPU. I. So if we click into the cluster, we can access the UCP dashboard, click the signing with the clock button to use the SSO. We give Mary's possible to use the name once again. Thing is an unlicensed cluster way could license at this point. Or just skip it on. Do we have the UCP dashboard? You could see that has been up for a little while. We have some data on the dashboard going back to the console. We can now go to the griffon. A data just been automatically pre configured for us. We can switch and utilized a number of different dashboards that have already been instrumented within the cluster. So, for example, communities cluster information, the name spaces, deployments, nodes. Um, so we look at nodes. If we could get a view of the resource is utilization of Mrs Custer is very little running in it. Yeah, a general dashboard of Cuba Navies cluster. What If this is configurable, you can modify these for your own needs, or add your own dashboards on de scoped to the cluster. So it is available to all users who have access to this specific cluster. All right to scale the cluster on to add a No. This is simple. Is the process of adding a mode to the cluster, assuming we've done that in the first place. So we go to the cluster, go into the details for the cluster we select, create machine. Once again, we need to be ensure that we put the correct am I in and any other functions we like. You can create different sized machines so it could be a larger node. Could be bigger group disks and you'll see that worker has been added in the provisioning state. On shortly, we will see the detail off that worker as a complete to remove a note from a cluster. Once again, we're going to the cluster. We select the node we would like to remove. Okay, I just hit delete On that note. Worker nodes will be removed from the cluster using according and drawing method to ensure that your workloads are not affected. Updating a cluster. When an update is available in the menu for that particular cluster, the update button will become available. And it's a simple as clicking the button validating which release you would like to update to this case. This available releases five point seven point one give you I'm kicking the update back in the background. We will coordinate. Drain each node slowly, go through the process of updating it. Andi update will complete depending on what the update is as quickly as possible. Who we go. The notes being rebuilt in this case impacted the manager node. So one of the manager nodes is in the process of being rebuilt. In fact, to in this case, one has completed already. Yeah, and in a few minutes, we'll see that the upgrade has been completed. There we go. Great. Done. If you work loads of both using proper cloud native community standards, there will be no impact. >>All right, there. We haven't. We got our first workload cluster spun up and managed by Dr Enterprise Container Cloud. So I I loved Shawn's classic warning there. When you're spinning up an actual doctor enterprise deployment, you see little errors and warnings popping up. Just don't touch it. Just leave it alone and let Dr Enterprises self healing properties take care of all those very transient temporary glitches, resolve themselves and leave you with a functioning workload cluster within victims. >>And now, if you think about it that that video was not very long at all. And that's how long it would take you if someone came into you and said, Hey, can you spend up a kubernetes cluster for development development A. Over here, um, it literally would take you a few minutes to thio Accomplish that. And that was with a W s. Obviously, which is sort of, ah, transient resource in the cloud. But you could do exactly the same thing with resource is on Prem or resource is, um physical resource is and will be going through that later in the process. >>Yeah, absolutely one thing that is present in that demo, but that I like to highlight a little bit more because it just kind of glides by Is this notion of, ah, cluster release? So when Sean was creating that cluster, and also when when he was upgrading that cluster, he had to choose a release. What does that didn't really explain? What does that mean? Well, in Dr Enterprise Container Cloud, we have released numbers that capture the entire staff of container ization tools that will be deploying to that workload costume. So that's your version of kubernetes sed cor DNs calico. Doctor Engineer. All the different bits and pieces that not only work independently but are validated toe work together as a staff appropriate for production, humanities, adopted enterprise environments. >>Yep. From the bottom of the stack to the top, we actually test it for scale. Test it for CVS, test it for all of the various things that would, you know, result in issues with you running the application services. And I've got to tell you from having, you know, managed kubernetes deployments and things like that that if you're the one doing it yourself, it can get rather messy. Eso This makes it easy. >>Bruce, you were staying a second ago. They I'll take you at least fifteen minutes to install your release. Custer. Well, sure, but what would all the other bits and pieces you need toe? Not just It's not just about pressing the button to install it, right? It's making the right decision. About what components work? Well, our best tested toe be successful working together has a staff? Absolutely. We this release mechanism and Dr Enterprise Container Cloud. Let's just kind of package up that expert knowledge and make it available in a really straightforward, fashionable species. Uh, pre Confederate release numbers and Bruce is you're pointing out earlier. He's got delivered to us is updates kind of transparent period. When when? When Sean wanted toe update that cluster, he created little update. Custer Button appeared when an update was available. All you gotta do is click. It tells you what Here's your new stack of communities components. It goes ahead. And the straps those components for you? >>Yeah, it actually even displays at the top of the screen. Ah, little header That says you've got an update available. Do you want me to apply? It s o >>Absolutely. Another couple of cool things. I think that are easy to miss in that demo was I really like the on board Bafana that comes along with this stack. So we've been Prometheus Metrics and Dr Enterprise for years and years now. They're very high level. Maybe in in previous versions of Dr Enterprise having those detailed dashboards that Ravana provides, I think that's a great value out there. People always wanted to be ableto zoom in a little bit on that, uh, on those cluster metrics, you're gonna provides them out of the box for us. Yeah, >>that was Ah, really, uh, you know, the joining of the Miranda's and Dr teams together actually spawned us to be able to take the best of what Morantes had in the open stack environment for monitoring and logging and alerting and to do that integration in in a very short period of time so that now we've got it straight across the board for both the kubernetes world and the open stack world. Using the same tool sets >>warm. One other thing I wanna point out about that demo that I think there was some questions about our last go around was that demo was all about creating a managed workplace cluster. So the doctor enterprise Container Cloud managers were using those aws credentials provisioned it toe actually create new e c two instances installed Docker engine stalled. Doctor Enterprise. Remember all that stuff on top of those fresh new VM created and managed by Dr Enterprise contain the cloud. Nothing unique about that. AWS deployments do that on open staff doing on Parramatta stuff as well. Um, there's another flavor here, though in a way to do this for all of our long time doctor Enterprise customers that have been running Doctor Enterprise for years and years. Now, if you got existing UCP points existing doctor enterprise deployments, you plug those in to Dr Enterprise Container Cloud, uh, and use darker enterprise between the cloud to manage those pre existing Oh, working clusters. You don't always have to be strapping straight from Dr Enterprises. Plug in external clusters is bad. >>Yep, the the Cube config elements of the UCP environment. The bundling capability actually gives us a very straightforward methodology. And there's instructions on our website for exactly how thio, uh, bring in import and you see p cluster. Um so it it makes very convenient for our existing customers to take advantage of this new release. >>Absolutely cool. More thoughts on this wonders if we jump onto the next video. >>I think we should move press on >>time marches on here. So let's Let's carry on. So just to recap where we are right now, first video, we create a management cluster. That's what we're gonna use to create All our downstream were closed clusters, which is what we did in this video. Let's maybe the simplest architectures, because that's doing everything in one region on AWS pretty common use case because we want to be able to spin up workload clusters across many regions. And so to do that, we're gonna add a third layer in between the management and work cluster layers. That's gonna be our regional cluster managers. So this is gonna be, uh, our regional management cluster that exists per region that we're going to manage those regional managers will be than the ones responsible for spending part clusters across all these different regions. Let's see it in action in our next video. >>Hello. In this demo, we will cover the deployment of additional regional management. Cluster will include a brief architectural overview, how to set up the management environment, prepare for the deployment deployment overview, and then just to prove it, to play a regional child cluster. So looking at the overall architecture, the management cluster provides all the core functionality, including identity management, authentication, inventory and release version. ING Regional Cluster provides the specific architecture provider in this case, AWS on the L C M components on the d you speak cluster for child cluster is the cluster or clusters being deployed and managed? Okay, so why do you need original cluster? Different platform architectures, for example AWS open stack, even bare metal to simplify connectivity across multiple regions handle complexities like VPNs or one way connectivity through firewalls, but also help clarify availability zones. Yeah. Here we have a view of the regional cluster and how it connects to the management cluster on their components, including items like the LCN cluster Manager. We also machine manager. We're hell Mandel are managed as well as the actual provider logic. Okay, we'll begin by logging on Is the default administrative user writer. Okay, once we're in there, we'll have a look at the available clusters making sure we switch to the default project which contains the administration clusters. Here we can see the cars management cluster, which is the master controller. When you see it only has three nodes, three managers, no workers. Okay, if we look at another regional cluster, similar to what we're going to deploy now. Also only has three managers once again, no workers. But as a comparison is a child cluster. This one has three managers, but also has additional workers associate it to the cluster. Yeah, all right, we need to connect. Tell bootstrap note, preferably the same note that used to create the original management plaster. It's just on AWS, but I still want to machine Mhm. All right, A few things we have to do to make sure the environment is ready. First thing we're gonna pseudo into route. I mean, we'll go into our releases folder where we have the car's boot strap on. This was the original bootstrap used to build the original management cluster. We're going to double check to make sure our cube con figures there It's again. The one created after the original customers created just double check. That cute conflict is the correct one. Does point to the management cluster. We're just checking to make sure that we can reach the images that everything's working, condone, load our images waken access to a swell. Yeah, Next, we're gonna edit the machine definitions what we're doing here is ensuring that for this cluster we have the right machine definitions, including items like the am I So that's found under the templates AWS directory. We don't need to edit anything else here, but we could change items like the size of the machines attempts we want to use but the key items to ensure where changed the am I reference for the junta image is the one for the region in this case aws region of re utilizing. This was an open stack deployment. We have to make sure we're pointing in the correct open stack images. Yeah, yeah. Okay. Sit the correct Am I save the file? Yeah. We need to get up credentials again. When we originally created the bootstrap cluster, we got credentials made of the U. S. If we hadn't done this, we would need to go through the u A. W s set up. So we just exporting AWS access key and I d. What's important is Kaz aws enabled equals. True. Now we're sitting the region for the new regional cluster. In this case, it's Frankfurt on exporting our Q conflict that we want to use for the management cluster when we looked at earlier. Yeah, now we're exporting that. Want to call? The cluster region is Frankfurt's Socrates Frankfurt yet trying to use something descriptive? It's easy to identify. Yeah, and then after this, we'll just run the bootstrap script, which will complete the deployment for us. Bootstrap of the regional cluster is quite a bit quicker than the initial management clusters. There are fewer components to be deployed, but to make it watchable, we've spent it up. So we're preparing our bootstrap cluster on the local bootstrap node. Almost ready on. We started preparing the instances at us and waiting for the past, you know, to get started. Please the best your node, onda. We're also starting to build the actual management machines they're now provisioning on. We've reached the point where they're actually starting to deploy Dr Enterprise, he says. Probably the longest face we'll see in a second that all the nodes will go from the player deployed. Prepare, prepare Mhm. We'll see. Their status changes updates. It was the first word ready. Second, just applying second. Grady, both my time away from home control that's become ready. Removing cluster the management cluster from the bootstrap instance into the new cluster running a data for us? Yeah, almost a on. Now we're playing Stockland. Thanks. Whichever is done on Done. Now we'll build a child cluster in the new region very, very quickly. Find the cluster will pick our new credential have shown up. We'll just call it Frankfurt for simplicity. A key on customers to find. That's the machine. That cluster stop with three manages set the correct Am I for the region? Yeah, Same to add workers. There we go. That's the building. Yeah. Total bill of time. Should be about fifteen minutes. Concedes in progress. Can we expect this up a little bit? Check the events. We've created all the dependencies, machine instances, machines. A boat? Yeah. Shortly. We should have a working caster in the Frankfurt region. Now almost a one note is ready from management. Two in progress. On we're done. Trust us up and running. >>Excellent. There we have it. We've got our three layered doctor enterprise container cloud structure in place now with our management cluster in which we scrap everything else. Our regional clusters which manage individual aws regions and child clusters sitting over depends. >>Yeah, you can. You know you can actually see in the hierarchy the advantages that that presents for folks who have multiple locations where they'd like a geographic locations where they'd like to distribute their clusters so that you can access them or readily co resident with your development teams. Um and, uh, one of the other things I think that's really unique about it is that we provide that same operational support system capability throughout. So you've got stack light monitoring the stack light that's monitoring the stack light down to the actual child clusters that they have >>all through that single pane of glass that shows you all your different clusters, whether their workload cluster like what the child clusters or usual clusters from managing different regions. Cool. Alright, well, time marches on your folks. We've only got a few minutes left and I got one more video in our last video for the session. We're gonna walk through standing up a child cluster on bare metal. So so far, everything we've seen so far has been aws focus. Just because it's kind of easy to make that was on AWS. We don't want to leave you with the impression that that's all we do, we're covering AWS bare metal and open step deployments as well documented Craftsman Cloud. Let's see it in action with a bare metal child cluster. >>We are on the home stretch, >>right. >>Hello. This demo will cover the process of defining bare metal hosts and then review the steps of defining and deploying a bare metal based doctor enterprise cluster. Yeah, so why bare metal? Firstly, it eliminates hyper visor overhead with performance boost of up to thirty percent provides direct access to GP use, prioritize for high performance wear clothes like machine learning and AI, and support high performance workouts like network functions, virtualization. It also provides a focus on on Prem workloads, simplifying and ensuring we don't need to create the complexity of adding another hyper visor layer in between. So continuing on the theme Why communities and bare metal again Hyper visor overhead. Well, no virtualization overhead. Direct access to hardware items like F p g A s G p, us. We can be much more specific about resource is required on the nodes. No need to cater for additional overhead. We can handle utilization in the scheduling better Onda. We increase the performance and simplicity of the entire environment as we don't need another virtualization layer. Yeah, In this section will define the BM hosts will create a new project. Will add the bare metal hosts, including the host name. I put my credentials. I pay my address, Mac address on, then provide a machine type label to determine what type of machine it is. Related use. Okay, let's get started Certain Blufgan was the operator thing. We'll go and we'll create a project for our machines to be a member off. Helps with scoping for later on for security. I begin the process of adding machines to that project. Yeah. Yeah. So the first thing we had to be in post many of the machine a name. Anything you want? Yeah, in this case by mental zero one. Provide the IAP My user name. Type my password? Yeah. On the Mac address for the active, my interface with boot interface and then the i p m i P address. Yeah, these machines. We have the time storage worker manager. He's a manager. We're gonna add a number of other machines on will speed this up just so you could see what the process. Looks like in the future, better discovery will be added to the product. Okay, Okay. Getting back there. We haven't Are Six machines have been added. Are busy being inspected, being added to the system. Let's have a look at the details of a single note. Mhm. We can see information on the set up of the node. Its capabilities? Yeah. As well as the inventory information about that particular machine. Okay, it's going to create the cluster. Mhm. Okay, so we're going to deploy a bare metal child cluster. The process we're going to go through is pretty much the same as any other child cluster. So credit custom. We'll give it a name. Thank you. But he thought were selecting bare metal on the region. We're going to select the version we want to apply on. We're going to add this search keys. If we hope we're going to give the load. Balancer host I p that we'd like to use out of the dress range update the address range that we want to use for the cluster. Check that the sea idea blocks for the communities and tunnels are what we want them to be. Enable disabled stack light and said the stack light settings to find the cluster. And then, as for any other machine, we need to add machines to the cluster. Here we're focused on building communities clusters. So we're gonna put the count of machines. You want managers? We're gonna pick the label type manager on create three machines. Is a manager for the Cuban a disgusting? Yeah, they were having workers to the same. It's a process. Just making sure that the worker label host like you are so yes, on Duin wait for the machines to deploy. Let's go through the process of putting the operating system on the notes, validating that operating system. Deploying Docker enterprise on making sure that the cluster is up and running ready to go. Okay, let's review the bold events. We can see the machine info now populated with more information about the specifics of things like storage. Yeah, of course. Details of a cluster, etcetera. Yeah, Yeah. Okay. Well, now watch the machines go through the various stages from prepared to deploy on what's the cluster build, and that brings us to the end of this particular do my as you can see the process is identical to that of building a normal child cluster we got our complaint is complete. >>Here we have a child cluster on bare metal for folks that wanted to play the stuff on Prem. >>It's ah been an interesting journey taken from the mothership as we started out building ah management cluster and then populating it with a child cluster and then finally creating a regional cluster to spread the geographically the management of our clusters and finally to provide a platform for supporting, you know, ai needs and and big Data needs, uh, you know, thank goodness we're now able to put things like Hadoop on, uh, bare metal thio in containers were pretty exciting. >>Yeah, absolutely. So with this Doctor Enterprise container cloud platform. Hopefully this commoditized scooping clusters, doctor enterprise clusters that could be spun up and use quickly taking provisioning times. You know, from however many months to get new clusters spun up for our teams. Two minutes, right. We saw those clusters gets better. Just a couple of minutes. Excellent. All right, well, thank you, everyone, for joining us for our demo session for Dr Enterprise Container Cloud. Of course, there's many many more things to discuss about this and all of Miranda's products. If you'd like to learn more, if you'd like to get your hands dirty with all of this content, police see us a training don Miranda's dot com, where we can offer you workshops and a number of different formats on our entire line of products and hands on interactive fashion. Thanks, everyone. Enjoy the rest of the launchpad of that >>thank you all enjoy.

Published Date : Sep 17 2020

SUMMARY :

So for the next couple of hours, I'm the Western regional Solutions architect for Moran At least somebody on the call knows something about your enterprise Computer club. And that's really the key to this thing is to provide some, you know, many training clusters so that by the end of the tutorial content today, I think that's that's pretty much what we had to nail down here. So the management costs was always We have to give this brief little pause of the management cluster in the first regional clusters to support AWS deployments. So in that video are wonderful field CTO Shauna Vera bootstrapped So primarily the foundation for being able to deploy So this cluster isn't yet for workloads. Read the phone book, So and just to make sure I understood The output that when it says I'm pivoting, I'm pivoting from on the bootstrap er go away afterwards. So that there's no dependencies on any of the clouds that get created thereafter. Yeah, that actually reminds me of how we bootstrapped doctor enterprise back in the day, The config file that that's generated the template is fairly straightforward We always insist on high availability for this management cluster the scenes without you having toe worry about it as a developer. Examples of that is the day goes on. either the the regional cluster or a We've got the management cluster, and we're gonna go straight with child cluster. as opposed to having to centralize thumb So just head on in, head on into the docks like the Dale provided here. That's going to be in a very near term I didn't wanna make promises for product, but I'm not too surprised that she's gonna be targeted. No, just that the fact that we're running through these individual So let's go to that video and see just how We can check the status of the machine bulls as individuals so we can check the machine the thing that jumped out to me at first Waas like the inputs that go into defining Yeah, and and And that's really the focus of our effort is to ensure that So at that point, once we started creating that workload child cluster, of course, we bootstrapped good old of the bootstrapping as well that the processes themselves are self healing, And the worst thing you could do is panic at the first warning and start tearing things that don't that then go out to touch slack and say hi, You need to watch your disk But Sean mentioned it on the video. And And the kubernetes, uh, scaling methodology is is he adhered So should we go to the questions. Um, that's kind of the point, right? you know, set up things and deploy your applications and things. that comes to us not from Dr Enterprise Container Cloud, but just from the underlying kubernetes distribution. to the standards that we would want to set to make sure that we're not overloading On the next video, we're gonna learn how to spin up a Yeah, Do the same to add workers. We got that management cluster that we do strapped in the first video. Yeah, that's the key to this is to be able to have co resident with So we don't have to go back to the mother ship. So it's just one pane of glass to the bootstrapped cluster of the regional services. and another, you know, detail for those that have sharp eyes. Let's take a quick peek of the questions here, see if there's anything we want to call out, then we move on to our last want all of the other major players in the cloud arena. Let's jump into our last video in the Siri's, So the first thing we had to be in post, Yeah, many of the machine A name. Much the same is how we did for AWS. nodes and and that the management layer is going to have sufficient horsepower to, are regional to our clusters on aws hand bear amount, Of course, with his dad is still available. that's been put out in the chat, um, that you'll be able to give this a go yourself, Uh, take the opportunity to let your colleagues know if they were in another session I e just interest will feel for you. Use A I'm the one with the gray hair and the glasses. And for the providers in the very near future. I can hardly wait. Let's do it all right to share my video So the first thing is, we need those route credentials which we're going to export on the command That is the tool and you're gonna use to start spinning up downstream It just has to be able to reach aws hit that Hit that a p I to spin up those easy to instances because, and all of the necessary parameters that you would fill in have That's the very first thing you're going to Yeah, for the most part. Let's now that we have our management cluster set up, let's create a first We can check the status of the machine balls as individuals so we can check the glitches, resolve themselves and leave you with a functioning workload cluster within exactly the same thing with resource is on Prem or resource is, All the different bits and pieces And I've got to tell you from having, you know, managed kubernetes And the straps those components for you? Yeah, it actually even displays at the top of the screen. I really like the on board Bafana that comes along with this stack. the best of what Morantes had in the open stack environment for monitoring and logging So the doctor enterprise Container Cloud managers were Yep, the the Cube config elements of the UCP environment. More thoughts on this wonders if we jump onto the next video. Let's maybe the simplest architectures, of the regional cluster and how it connects to the management cluster on their components, There we have it. that we provide that same operational support system capability Just because it's kind of easy to make that was on AWS. Just making sure that the worker label host like you are so yes, It's ah been an interesting journey taken from the mothership Enjoy the rest of the launchpad

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Breaking Analysis: Enterprise Software Download in the Summer of COVID


 

(thoughtful electronic music) >> From theCUBE studios in Palo Alto and Boston, bringing you data-driven insights from theCUBE and ETR, this is Breaking Analysis with Dave Vellante. >> Enterprise applications are an enormous market, and they're enormously important to organizations globally. Essentially, the world's businesses are running on enterprise applications. Companies' processes are wired into these systems, and the investments that they make in people, process, and technology are vital to these companies' success. But it's complicated because many of these systems are decades old. Markets have changed, but the ERP system for example fundamentally hasn't. Hello everyone, and welcome to this week's Wikibon CUBE Insights, powered by ETR. This week, we're going to do a data download on the enterprise software space, and put forth some themes in our thesis around this very important segment. I'd like to do a shout-out to my friend Sarbjeet Johal, who helped me frame this segment, and he's a strategic thinker and he shared some excellent insights for this episode. What I'd first like to do is let's lay out the scope of what we're going to talk about today. So we're going to focus on the core enterprise apps that companies rely on to run their businesses. Talkin' about the systems of record here, the ERP, the financial systems, HR, CRMs, service management we'll put in there. We may touch on some of the other areas, but this is core that we're going to drill into. This is a big, big market. Customers spend many hundreds of billions of dollars in this area, you could argue about a half a trillion. And it's a mature market, as you'll see from the data. Look, it's good to be in the technology business today. This business is doing better than most, and within the technology business, it's better to be in software because of the economics and scale. And if you have a SaaS cloud model, it's even better. But the market, it is fragmented, not nearly as much as it used to be, but there are many specialized areas where leaders have emerged. ServiceNow and ITSM or Workday and HCM are good examples of companies that've specialized and then exploded, first as we saw ServiceNow blow past Workday's valuation. It was nearly 2x at one point. Now, that was before Workday crushed its earnings this week. It's up 15% today. ServiceNow took a slight breather earlier this month, but it's up on Workday sympathy today. Salesforce also beat earnings, and of course replaced Exxon Mobile on the DOW Industrials, can you imagine that? But let's bring it back to this digital transformation that you hear about. This is the big cliche from all the tech companies and especially software players. Now a lot of this DX, I sometimes call it, is related to old systems. It's especially true for the mega-caps like Oracle, SAP, PeopleSoft, JD Edwards, and even Microsoft. Take ERP and some of the mature products for example, like Oracle R12, or SAP R3 or R4. Many of these systems were put in place 15 years ago, and yeah, they're going to need to transform. They are burnt in. They were installed in what, 2005? It was before the iPhone, before social media, before machine learning and AI made its big comeback, and before cloud. These systems were built on the 1.0 of cloud. The businesses have changed but the software really hasn't. It happens every 10 to 15 years, companies have to upgrade or re-implement their systems, and optimize for the way business now runs, because they had to be more competitive and more agile. They can't do it on their old software. And God help you if you made a bunch of custom modifications. Good lucking tryin' to rip those out. And this is why pure play companies in the cloud like ServiceNow and Workday have done so well. They're best-of-breed and they're cloud, and it sets up this age-old battle that we always talk about, best-of-breed versus integrated suites. So let's bring in some of the other themes and feedback that we get from the community. Now we've definitely seen this schism play out between on-prem and cloud plays. And that's created some challenges for the legacy players. People working remotely has meant less data center, less on-prem action for the legacy companies. Now, they have gone out and acquired to get to the cloud and/or they've had to rearchitect their software like Oracle has done with Fusion. But think about something like Oracle Financials. Oracle is tryna migrate them to Fusion, or think about SAP R3, with R4, SAP pushing HANA. All this is going to cloud-based SaaS. So the companies that've been pure play SaaS are doing better, and I say quasi-modern on this slide because Salesforce, ServiceNow, Workday, even Coupa, NetSuite which is now Oracle, SuccessFactors which SAP purchased, et cetera, these are actually pretty old companies, the earlier part of the 2000s or in the case of Salesforce, 1999. And you're seeing some really different pricing models in the market. Things are moving quickly to an OPEX model. You have the legacy perpetual pricing, and it's giving way to subscriptions, and now we even see companies like Datadog and Snowflake with so-called consumption-based pricing models, priced as a true cloud. And we think that that's going to eventually spill into the core SaaS applications. Now one of the concerns that we've heard from the community is that some of the traditional players that were able to hide from COVID earlier this year might not have enough deferred revenue dry powder to continue to power through the pandemic, but so far the picture continues to look pretty strong for the software companies. We'll get into some of that. Now, finally, this is a premise that I talked to Sarbjeet about, the disruption perhaps comes from cloud and developer ecosystems. Y'know I remember John Furrier and I had a conversation awhile back with Jerry Chen from Greylock. It was on theCUBE, and it was kind of like, went like this. People were talking about whether AWS was going to enter the applications market, and the thesis here is no, or not in the near future. Rather, the disruptive play, and this is really Sarbjeet's premise, is to provide infrastructure for innovation, and a PaaS layer for differentiation, and developers will build modern cloud-native apps to compete with the SaaS players on top of this. This is intriguing to me, and is likely going to play out over the next decade, but it's going to take a while, because these SaaS players are, they're very large, and they continue to pour money into their platforms. Now let's talk about the shift from CAPEX to OPEX and bring in some ETR data. Of course, this was well in play pre-COVID, but the trend has been accelerating. This chart shows data from the August ETR survey, and it was asking people to express their split between CAPEX and OPEX spend, and as you can see, the trend is clear. Goes from 48% last year, 55% today, and moving to over 62% OPEX a year from now. It's no surprise, but I think it could happen even faster depending on the technical debt that organizations have to shed. And hence, the attractiveness again of the SaaS cloud players. So now let's visualize some of the major players in this space, and do some comparisons. Here we show one of our favorite views, and what we're doing here is we juxtapose net score on the vertical axis with market share on the horizontal plane. Remember, net score is a measure of spending momentum. Each quarter, ETR asks buyers, are you planning to spend more or less, and they essentially subtract the lesses from the mores to derive net score. Market share on the other hand is a measure of pervasiveness in the dataset, and it's derived from the number of mentions in the sector divided by the total mentions in the survey, and you can see each metric in that embedded table that we put in there. So I said earlier, this was a pretty mature market and you can see that in the table. Eh, kind of middle-of-the-road net scores with pretty large shared ends, i.e. responses in the dataset, but a lot of red. There are some standouts, however, as you see in the upper right, namely, ServiceNow and Salesforce. These are two pretty remarkable companies. ServiceNow entered the market as a help desk or service management player, and has dramatically expanded its TAM, really to the point where they're aiming at $5 billion in revenue. Salesforce was the first in cloud CRM, and is pushing 20 billion in revenue. I've said many times, these companies are on a collision course, and I stand by that, as any of the next great software companies, and these are two, are going to compete with all the mega-caps, including Oracle, SAP, and Microsoft, and they'll bump into each other. Which brings us to those super-cap companies. You see Microsoft with Dynamics, they show up like they always do. I'm like a broken record on Microsoft. I mean they're everywhere in the survey data. Now Oracle and SAP, they've been extremely acquisitive over the years, and you can see some of their acquisitions on this chart. I've said many times in theCUBE that Larry Olsen used to denigrate his competitors for writing checks instead of code, but he saw the consolidation trend happening in the ERT, ERP space before anyone else did, and with the $10 billion PeopleSoft acquisition in 2005, set off a trend in enterprise software that did a few things. First, it solidified Oracle's position further up the stack. It also set Dave Duffield and Aneel Bhusri off to create a next-generation cloud software company, Workday, which you can see in the chart has a net score up there with ServiceNow, Salesforce, and Coupa, and it also led to Oracle Fusion Middleware, which is designed as an integration point for all these software components, and this is really important because Oracle is moving everything into its cloud. And you can see that its on-prem net score, which puts it deep into negative territory. Now SAP, take a look at them, they have much higher net scores than Oracle, and you can see it's acquired SaaS properties like Ariba, Concur, and SuccessFactors, which have decent momentum. But you know, SAP, and we've talked about this before, is not without its challenges. With SAP, HANA is the answer to all of its problems. The problem is that it's not necessarily the answer to all of SAP's customers' problems. Most of SAP's legacy customers run SAP on Oracle or other databases. HANA is used for the in-memory query workload, but most customers are going to continue to use other databases for their systems of record. So this adds complexity. But HANA is very good at the query piece. However, SAP never did what Oracle did with Fusion, which as you might recall, took more than a decade to get right. HANA is SAP's architectural attempt to unify the SAP portfolio and get, (laughs) really get off of Oracle, but it's many years away, and it's unclear when or if they'll ever get there. All right, let's move on. Here's a look at a similar set of companies, but I wanted to show you this view because it gives you a detailed look at ETR's net score approach, and it tells us a few things more. And remember, this is a survey of almost 1,200 technology buyers. That's the N, that's the respondent rate. So this chart shows the net score granularity for the enterprise players that we were just discussing. Let me explain this. Net score is actually more detailed than what I said before. It comprises responses in four categories. The lime green is new adoptions. The forest green is growth in spending of 6% or more, the gray is flat spend, the pink is a budget shrink of 6% or greater, and the red is retiring the platform. So what this tells us is that there's a big fat middle of stay the same. The lime green is pretty small, but you can see, NetSuite jumps out for new adoptions because they've been very aggressive going after smaller and mid-sized companies, and Coupa, the spend management specialist, shows reasonably strong new adoptions. Now ServiceNow is interesting to me. Not a ton of new adoptions. They've landed the ship and really penetrated larger organizations. And while new adoptions are not off the charts, look at the spending more categories, it's very very strong at 46%. And the other really positive thing for ServiceNow is there's very little red. This company is a beast. Now Salesforce similarly, not tons of new adoptions, but 40% spend more. For a company that size, that's pretty impressive. Workday similarly has a very strong spending profile. At the bottom of the chart, you see a fair amount of red, as we saw on the XY graph. But now, let's take another view of net score. Think of this as a zoom in, which takes those bar charts but shows it in a pie format for individual companies. So we're showing this here for ServiceNow, Workday, and Salesforce, and we've superimposed the net score for these three in green, so you can see ServiceNow at 48%, very good for a company headed toward five billion. Same with Workday, 40% for a company of similar size, and Salesforce has a comparable net score, and is significantly larger than those two revenue-wise. Now this is the same view, this next chart's the same view for SAP and Oracle, and you can see substantially lower than the momentum leaders in terms of net score. But these are much larger companies. SAP's about 33 billion, Oracle's closer to 40 billion. But Oracle especially has seen some headwinds from organizations spending less which drags its net score down. But you're not seeing a lot of replacement in Oracle's base because as I said at the top, these systems are fossilized and many are running on Oracle. And the vast majority of mission-critical workloads are especially running on Oracle. Now remember, this isn't a revenue-weighted view. Oracle charges a steep premium based on the number of cores, and it has a big maintenance stream. So while its net score is kind of sucky, its cashflow is not. All right, let's wrap it up here. We have a very large and mature market. But the semi-modern SaaS players like Salesforce and ServiceNow and Workday, they've gone well beyond escape velocity and solidified their positions as great software companies. Others are trying to follow that suit and compete with the biggest of the bigs, i.e. SAP and Oracle. Now I didn't talk much about Microsoft, but as always they show up prominently. They're huge and they're everywhere in this dataset. What I think is interesting is the competitive dynamics that we talked about earlier. These kind of newer SaaS leaders, they're disrupting Oracle and SAP, but they're also increasingly bumping into each other. You know, ServiceNow has HR for example, and they say that they don't compete with Workday, and that's true. But y'know, these two companies, they eye each other and they angle for account control. Same thing with Salesforce. It's that software mindset. The bigger a software company gets, the more they think they can own the world, because it's software, and if you're good at writing code and you see an opportunity that can add value for your customers, you tend to go after it. Now, we didn't talk much about M&A, but that's going to continue here, especially as these companies look for TAM expansion and opportunities to bring in new capabilities, particularly around data, analytics, machine learning, AI and the like, and don't forget industry specialization. You've seen Oracle pick up a number of industry plays and as digital transformation continues, you'll see more crossing of the industry streams because it's data. Now, the disruption isn't blatantly obvious in this market right now, other than SaaS clouds going after SAP and Oracle, and it's because these companies are deeply entrenched in their customer organizations and change is risky. But the cloud developer, the open source API trend, it could lead to disruptions, but I wouldn't expect that until the second half of this decade as cloud ecosystems really begin to evolve and take hold. Okay, well that's it for today. Remember, these Breaking Analysis episodes, they're all available as podcasts wherever you listen so please subscribe. I publish weekly on Wikibon.com and SiliconANGLE.com, so check that out, and please do comment on my LinkedIn posts. Don't forget, check out ETR.plus for all the survey action. Get in touch on Twitter, I'm @dvellante, or email me at David.Vellante@siliconangle.com. This is Dave Vellante for theCUBE Insights, powered by ETR. Thanks for watching everybody. Be well, and we'll see you next time. (thoughtful electronic music)

Published Date : Aug 29 2020

SUMMARY :

this is Breaking Analysis Take ERP and some of the

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Empowering the Autonomous Enterprise


 

>>from the Cube Studios in Palo Alto and Boston. It's the Cube covering empowering the autonomous enterprise brought to you by Oracle Consulting. >>Welcome to the special digital presentation where we're tracking the rebirth of Oracle Consulting. And my name is Dave Vellante. And we're here with Aaron Millstone. Who's the senior vice president of Oracle Consulting? Aaron, thanks for coming on. Good to talk to you. >>They appreciate you having me, and I like the introduction of the river. >>Well, it really is. I mean, you know, you guys have gone from staff augmentation to being much more of a strategic partner, and we're gonna talk about that. But I want to start with this team that you have about empowering the autonomous enterprise. It sounds good, you know, nice little marketing tag line, but give us give us what's behind that. Put some meat on the bone. >>Sure, So you know what we define is that time in this enterprise is really using artificial intelligence, using machine learning and using it to cognitively understand your actual data and processes using for enterprise and then really embedding that into everything you're doing as a company and using both Dr optimization and costs and increasing revenue. And I know that's a lot of kind of consulting to speak. So you know, we tend to think about and we've been talking about in terms of what we call try motile i t. And it's Ah, this is probably the most exciting space that I've really thought through with with my team as we build up a new consulting business, you pointed out. But this is really about pivoting away from, you know, the systems of record and the systems of interaction, and really building up the systems of intelligence capabilities that we see it all enterprises needing to invest in heavily if they're not already investing there early. >>Well, I want I want talk about a couple of things there. One is that notion of lowering costs and increasing revenue. And you're right, people say, Oh, yeah, that's insulting Speak. But good consultant digs in. It starts peeling the onion. Well, how do you How do you actually make money? You know, where are the inefficiencies in your business? And that's really what you're talking about. And that's what every business wants to know, right? Is is not. That's the end game. But the how to is really what separates the good consultants from the pack. >>Yeah, right. And we're again. We're on this journey now. We've been, you know, you mentioned it right where I'm two years into Oracle consulting myself. I spent 23 plus years at Accenture when I was a managing director with them in part of their North America leadership team. When I came over to work something we did, we pivoted from what you called staff augmentation business to a basic set of offerings which were things that you recognize right migration, services of workloads to cloud or integration of security where you know, even ah ah ah It has for SAS augmentation that we would do But, you know, pretty basic services. We're now pivoting again into sort of two areas. Infrastructure led transformation, which is really our old costs Take out play a Z You just said and sort of good consultants know how to do that. And really, what that is is we're going. I'm looking at companies that still have traditional data centers. Or maybe they've got some things on clouds and some things that still in traditional data centers and we're coming in and we're saying there's a business case here. It looks at your total cost of ownership, and we think we can take out between 40 and 65% of your run rate bus. And that's everything from, you know, facilities, fire suppression systems through to the actual compute costs through to the labor that's required to, you know, do the physical hands on activities in the data center. Right. So, you know, we have that sort of capability, and we're pushing customers hard in that space at the moment. And then driving that into a secondary conversations is, And by the way, with all these savings, you kind of have two choices, right? You can pocket the savings, obviously, or right, we would propose that you go into what we're calling the condoms enterprise space and really building up your artificial intelligence machine learning capability with centralized capabilities. Central as data versus letting every line of business every department do it >>on their own. >>So to me. But let me ask you, does that make sense? But why your cloud? You were sort of ah later entrance into cloud. So where does cloud fit into this How do you respond to a customer? Say Yeah, but you know, you guys relate. Well, >>yeah, we are. We are definitely late coming to cloud, right? There's no no two ways about it. I mean, what we to what we've got is we have what we call a generation too. And, you know, I jokingly tell customers that we have a late mover advantage and that late mover advantage basically means that we've looked at what the first generation clouds have done and, quite frankly, there they're great at what they do. They're fierce competitors. They're tough to compete with. They've got a lot of mindshare, but they fundamentally we're about targeting consumers or targeting enterprise collaboration tools. Right? So if you want cat videos, if you want to watch you humorous videos that people filmed and posted on social media was a great clouds for that stuff. But if you want really mission critical enterprise cloud workloads, right? That's where we come into play. And so when you start to look at really the key differentiators in our cloud and you know fraud, these this is how I describe it, asked me. Right. So you know, we look at sort of three layers. We have an autonomous capability, both in our operating system or database. What that basically means is that we have machine learning and artificial intelligence that's driving the key, you know, administrative activities in our cloud. We then have our exit data platform. So exit data for us is a secret weapon, right? We we think that it is a differentiator in our products. And so, you know, exit data for those for those watching that don't know what it is, right? So exit data emerged out of the sun acquisition that work well did. It is purpose built hardware that is engineered for our software products, specifically about databases. And now we've taken that concept and moved it into our cloud. And so, you know, customers can come in and take very intensive enterprise mission Critical workloads run him straight in our cloud. And then, you know, when we look at the last point, it's probably security. Where again we have total segmentation of our security layers that from the customer workloads, right. So again, we've we've taken the concepts that first generation cloud providers have implemented, and they scale it globally. So it's really tough for them to walk back on it. It's a huge investment and we're have gone into a generation to cloud, and quite frankly, that's I think that's what this is, the frontier that you know. Everyone's racing to kind of crack, >>So we got to wrap. But I want to close on sort of the again. We're talking about good consultants and good consultants have continuous improvement mindset. They got a North Star that they really never get doing that that keeps moving because you got to keep innovating. You gotta keep disrupting yourself. So maybe you could end by sort of talking about some of the things you're watching, some of the milestones you want to hit and some of that transformation that you want to keep going. How are you gonna achieve that? >>Yeah, we'll get some of that. We hit the Deloitte segment too, right? But we're definitely we've moved from. We've definitely moved from, you know, the staff augmentation to offer it to basic offerings. We're now beyond that. We're starting to sell the infrastructure led transformation plays. What's exciting to me about that with our customers is you know, Oracle is a big complex and impress, as you'd expect with, you know, >>a >>company that has a tremendous amount of technology. We're now bringing holistic approaches to our customers. They let us help you optimize everything, and then let's look at your data center. That's not look at a narrow slice. Let's not look at just sys, admin and DBS. We're looking at things comprehensively, so moving there has been a pretty big milestone for us to hit. We started to get some good momentum with our customers. Our next milestone is really gonna be taking that on time center present, blowing it out. We're in use case, an incubation period right now with that, But again, we've got some. I would argue we have the best talent in the world right now that thinks about this stuff and not not just thinking about it from a pure technology stand point, but things about how to actually make it effective for the business. And so once we get some of those motions going >>to >>take the use case for the autonomous enterprise, that's artificial intelligence driven. It should have a continuous pace of change, and it's going to start to evolve in areas that. You know, quite frankly, we can't even predict yet, but we're excited to see where it leads. >>Well, thanks for spending some time with us. I am very excited to talk about that sort of collision course between your deep tech capabilities as Oracle as a product company and this global aside deployed, we're gonna We're gonna bring in those guys in a moment. But so thanks very much for taking us through the transformation and great job. Good luck. >>Thank you. Appreciate it. >>Alright. And thank you, everybody for watching. Keep it right there. We'll be back with more coverage of Oracle's transformation. Right after this short break, you're watching the cube?

Published Date : Jul 6 2020

SUMMARY :

empowering the autonomous enterprise brought to you by Oracle Consulting. And we're here with Aaron Millstone. I mean, you know, you guys have gone from staff augmentation to being much more of a strategic So you know, But the how to is really what separates the good consultants from the pack. It has for SAS augmentation that we would do But, you know, Say Yeah, but you know, you guys relate. intelligence that's driving the key, you know, administrative activities in our cloud. some of the milestones you want to hit and some of that transformation that you want to keep going. that with our customers is you know, Oracle is a big complex and impress, They let us help you optimize everything, and then let's look at your data center. It should have a continuous pace of change, and it's going to start to evolve in areas Well, thanks for spending some time with us. Thank you. And thank you, everybody for watching.

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Paula D'Amico, Webster Bank | Io Tahoe | Enterprise Data Automation


 

>>from around the globe. It's the Cube with digital coverage of enterprise data automation, an event Siri's brought to you by Iot. Tahoe, >>my buddy, We're back. And this is Dave Volante, and we're covering the whole notion of automating data in the Enterprise. And I'm really excited to have Paul Damico here. She's a senior vice president of enterprise data Architecture at Webster Bank. Good to see you. Thanks for coming on. >>Hi. Nice to see you, too. Yes. >>So let's let's start with Let's start with Webster Bank. You guys are kind of a regional. I think New York, New England, uh, leave headquartered out of Connecticut, but tell us a little bit about the bank. >>Yeah, Um, Webster Bank >>is regional Boston And that again, and New York, Um, very focused on in Westchester and Fairfield County. Um, they're a really highly rated saying regional bank for this area. They, um, hold, um, quite a few awards for the area for being supportive for the community and, um, are really moving forward. Technology lives. They really want to be a data driven bank, and they want to move into a more robust Bruce. >>Well, we got a lot to talk about. So data driven that is an interesting topic. And your role as data architect. The architecture is really senior vice president data architecture. So you got a big responsibility as it relates to It's kind of transitioning to this digital data driven bank. But tell us a little bit about your role in your organization, >>right? Um, currently, >>today we have, ah, a small group that is just working toward moving into a more futuristic, more data driven data warehouse. That's our first item. And then the other item is to drive new revenue by anticipating what customers do when they go to the bank or when they log into there to be able to give them the best offer. The only way to do that is you >>have uh huh. >>Timely, accurate, complete data on the customer and what's really a great value on off something to offer that or a new product or to help them continue to grow their savings or do and grow their investment. >>Okay. And I really want to get into that. But before we do and I know you're sort of part way through your journey, you got a lot of what they do. But I want to ask you about Cove. It how you guys you're handling that? I mean, you had the government coming down and small business loans and P p p. And huge volume of business and sort of data was at the heart of that. How did you manage through that? >>But we were extremely successful because we have a big, dedicated team that understands where their data is and was able to switch much faster than a larger bank to be able to offer. The TPP longs at to our customers within lightning speeds. And part of that was is we adapted to Salesforce very, for we've had salesforce in house for over 15 years. Um, you know, pretty much, uh, that was the driving vehicle to get our CPP is loans in on and then developing logic quickly. But it was a 24 7 development role in get the data moving, helping our customers fill out the forms. And a lot of that was manual. But it was a It was a large community effort. >>Well, think about that. Think about that too. Is the volume was probably much, much higher the volume of loans to small businesses that you're used to granting. But and then also, the initial guidelines were very opaque. You really didn't know what the rules were, but you were expected to enforce them. And then finally, you got more clarity. So you had to essentially code that logic into the system in real time, right? >>I wasn't >>directly involved, but part of my data movement Team Waas, and we had to change the logic overnight. So it was on a Friday night was released. We've pushed our first set of loans through and then the logic change, Um, from, you know, coming from the government and changed. And we had to re develop our our data movement piece is again and we design them and send them back. So it was It was definitely kind of scary, but we were completely successful. We hit a very high peak and I don't know the exact number, but it was in the thousands of loans from, you know, little loans to very large loans, and not one customer who buy it's not yet what they needed for. Um, you know, that was the right process and filled out the rate and pace. >>That's an amazing story and really great support for the region. New York, Connecticut, the Boston area. So that's that's fantastic. I want to get into the rest of your story. Now let's start with some of the business drivers in banking. I mean, obviously online. I mean, a lot of people have sort of joked that many of the older people who kind of shunned online banking would love to go into the branch and see their friendly teller had no choice, You know, during this pandemic to go to online. So that's obviously a big trend you mentioned. So you know the data driven data warehouse? I wanna understand that. But well, at the top level, what were some of what are some of the key business drivers there catalyzing your desire for change? >>Um, the ability to give the customer what they need at the time when they need it. And what I mean by that is that we have, um, customer interactions in multiple ways, right? >>And I want >>to be able for the customer, too. Walk into a bank, um, or online and see the same the same format and being able to have the same feel, the same look, and also to be able to offer them the next best offer for them. But they're you know, if they want looking for a new a mortgage or looking to refinance or look, you know, whatever it iss, um, that they have that data, we have the data and that they feel comfortable using it. And that's a untethered banker. Um, attitude is, you know, whatever my banker is holding and whatever the person is holding in their phone, that that is the same. And it's comfortable, so they don't feel that they've, you know, walked into the bank and they have to do a lot of different paperwork comparative filling out paperwork on, you know, just doing it on their phone. >>So you actually want the experience to be better. I mean, and it is in many cases now, you weren't able to do this with your existing against mainframe based Enterprise data warehouse. Is is that right? Maybe talk about that a little bit. >>Yeah, we were >>definitely able to do it with what we have today. The technology we're using, but one of the issues is that it's not timely, Um, and and you need a timely process to be able to get the customers to understand what's happening. Um, you want you need a timely process so we can enhance our risk management. We can apply for fraud issues and things like that. >>Yeah, so you're trying to get more real time in the traditional e g W. It's it's sort of a science project. There's a few experts that know how to get it. You consider line up. The demand is tremendous, and often times by the time you get the answer, you know it's outdated. So you're trying to address that problem. So So part of it is really the cycle time, the end end cycle, time that you're pressing. And then there's if I understand it, residual benefits that are pretty substantial from a revenue opportunity. Other other offers that you can you can make to the right customer, Um, that that you, you maybe know through your data. Is that right? >>Exactly. It's drive new customers, Teoh new opportunities. It's enhanced the risk, and it's to optimize the banking process and then obviously, to create new business. Um, and the only way we're going to be able to do that is that we have the ability to look at the data right when the customer walks in the door or right when they open up their app. And, um, by doing, creating more to New York time near real time data for the data warehouse team that's giving the lines of business the ability to to work on the next best offer for that customer. >>Paulo, we're inundated with data sources these days. Are there their data sources that you maybe maybe had access to before? But perhaps the backlog of ingesting and cleaning and cataloging and you know of analyzing. Maybe the backlog was so great that you couldn't perhaps tap some of those data sources. You see the potential to increase the data sources and hence the quality of the data, Or is that sort of premature? >>Oh, no. Um, >>exactly. Right. So right now we ingest a lot of flat files and from our mainframe type of Brennan system that we've had for quite a few years. But now that we're moving to the cloud and off Prem and on France, you know, moving off Prem into like an s three bucket. Where That data king, We can process that data and get that data faster by using real time tools to move that data into a place where, like, snowflake could utilize that data or we can give it out to our market. >>Okay, so we're >>about the way we do. We're in batch mode. Still, so we're doing 24 hours. >>Okay, So when I think about the data pipeline and the people involved, I mean, maybe you could talk a little bit about the organization. I mean, you've got I know you have data. Scientists or statisticians? I'm sure you do. Ah, you got data architects, data engineers, quality engineers, you know, developers, etcetera, etcetera. And oftentimes, practitioners like yourself will will stress about pay. The data's in silos of the data quality is not where we want it to be. We have to manually categorize the data. These are all sort of common data pipeline problems, if you will. Sometimes we use the term data ops, which is kind of a play on Dev Ops applied to the data pipeline. I did. You just sort of described your situation in that context. >>Yeah. Yes. So we have a very large data ops team and everyone that who is working on the data part of Webster's Bay has been there 13 14 years. So they get the data, they understand that they understand the lines of business. Um, so it's right now, um, we could we have data quality issues, just like everybody else does. We have. We have places in him where that gets clans, Um, and we're moving toward. And there was very much silo data. The data scientists are out in the lines of business right now, which is great, cause I think that's where data science belongs. We should give them on. And that's what we're working towards now is giving them more self service, giving them the ability to access the data, um, in a more robust way. And it's a single source of truth. So they're not pulling the data down into their own like tableau dashboards and then pushing the data back out. Um, so they're going to more not, I don't want to say a central repository, but a more of a robust repository that's controlled across multiple avenues where multiple lines of business can access. That said, how >>got it? Yes, and I think that one of the key things that I'm taking away from your last comment is the cultural aspects of this bite having the data. Scientists in the line of business, the line of lines of business, will feel ownership of that data as opposed to pointing fingers, criticizing the data quality they really own that that problem, as opposed to saying, Well, it's it's It's Paulus problem, >>right? Well, I have. My problem >>is, I have a date. Engineers, data architects, they database administrators, right, Um, and then data traditional data forwarding people. Um, and because some customers that I have that our business customers lines of business, they want to just subscribe to a report. They don't want to go out and do any data science work. Um, and we still have to provide that. So we still want to provide them some kind of regimen that they wake up in the morning and they open up their email. And there's the report that they just drive, um, which is great. And it works out really well. And one of the things is why we purchase I o waas. I would have the ability to give the lines of business the ability to do search within the data. And we read the data flows and data redundancy and things like that help me cleanup the data and also, um, to give it to the data. Analysts who say All right, they just asked me. They want this certain report, and it used to take Okay, well, we're gonna four weeks, we're going to go. We're gonna look at the data, and then we'll come back and tell you what we dio. But now with Iot Tahoe, they're able to look at the data and then, in one or two days of being able to go back and say, yes, we have data. This is where it is. This is where we found that this is the data flows that we've found also, which is that what I call it is the birth of a column. It's where the calm was created and where it went live as a teenager. And then it went to, you know, die very archive. Yeah, it's this, you know, cycle of life for a column. And Iot Tahoe helps us do that, and we do. Data lineage has done all the time. Um, and it's just takes a very long time. And that's why we're using something that has AI and machine learning. Um, it's it's accurate. It does it the same way over and over again. If an analyst leads, you're able to utilize talked something like, Oh, to be able to do that work for you. I get that. >>Yes. Oh, got it. So So a couple things there is in in, In researching Iot Tahoe, it seems like one of the strengths of their platform is the ability to visualize data the data structure and actually dig into it. But also see it, um, and that speeds things up and gives everybody additional confidence. And then the other pieces essentially infusing AI or machine intelligence into the data pipeline is really how you're attacking automation, right? And you're saying it's repeatable and and then that helps the data quality, and you have this virtuous cycle. Is there a firm that and add some color? Perhaps >>Exactly. Um, so you're able to let's say that I have I have seven cause lines of business that are asking me questions and one of the questions I'll ask me is. We want to know if this customer is okay to contact, right? And you know, there's different avenues, so you can go online to go. Do not contact me. You can go to the bank and you can say I don't want, um, email, but I'll take tests and I want, you know, phone calls. Um, all that information. So seven different lines of business asked me that question in different ways once said okay to contact the other one says, you know, customer one to pray All these, You know, um, and each project before I got there used to be siloed. So one customer would be 100 hours for them to do that and analytical work, and then another cut. Another analysts would do another 100 hours on the other project. Well, now I can do that all at once, and I can do those type of searches and say, Yes, we already have that documentation. Here it is. And this is where you can find where the customer has said, you know, you don't want I don't want to get access from you by email, or I've subscribed to get emails from you. >>Got it. Okay? Yeah. Okay. And then I want to come back to the cloud a little bit. So you you mentioned those three buckets? So you're moving to the Amazon cloud. At least I'm sure you're gonna get a hybrid situation there. You mentioned Snowflake. Um, you know what was sort of the decision to move to the cloud? Obviously, snowflake is cloud only. There's not an on Prem version there. So what precipitated that? >>Alright, So, from, um, I've been in >>the data I t Information field for the last 35 years. I started in the US Air Force and have moved on from since then. And, um, my experience with off brand waas with Snowflake was working with G McGee capital. And that's where I met up with the team from Iot to house as well. And so it's a proven. So there's a couple of things one is symptomatic of is worldwide. Now to move there, right, Two products, they have the on frame in the offering. Um, I've used the on Prem and off Prem. They're both great and it's very stable and I'm comfortable with other people are very comfortable with this. So we picked. That is our batch data movement. Um, we're moving to her, probably HBR. It's not a decision yet, but we're moving to HP are for real time data which has changed capture data, you know, moves it into the cloud. And then So you're envisioning this right now in Petrit, you're in the S three and you have all the data that you could possibly want. And that's Jason. All that everything is sitting in the S three to be able to move it through into snowflake and snowflake has proven cto have a stability. Um, you only need to learn in train your team with one thing. Um, aws has is completely stable at this 10.2. So all these avenues, if you think about it going through from, um, you know, this is your your data lake, which is I would consider your s three. And even though it's not a traditional data leg like you can touch it like a like a progressive or a dupe and into snowflake and then from snowflake into sandboxes. So your lines of business and your data scientists and just dive right in, Um, that makes a big, big win. and then using Iot. Ta ho! With the data automation and also their search engine, um, I have the ability to give the data scientists and eight analysts the the way of they don't need to talk to i t to get, um, accurate information or completely accurate information from the structure. And we'll be right there. >>Yes, so talking about, you know, snowflake and getting up to speed quickly. I know from talking to customers you get from zero to snowflake, you know, very fast. And then it sounds like the i o Ta ho is sort of the automation cloud for your data pipeline within the cloud. This is is that the right way to think about it? >>I think so. Um, right now I have I o ta >>ho attached to my >>on Prem. And, um, I >>want to attach it to my offering and eventually. So I'm using Iot Tahoe's data automation right now to bring in the data and to start analyzing the data close to make sure that I'm not missing anything and that I'm not bringing over redundant data. Um, the data warehouse that I'm working off is not a It's an on Prem. It's an Oracle database and its 15 years old. So it has extra data in it. It has, um, things that we don't need anymore. And Iot. Tahoe's helping me shake out that, um, extra data that does not need to be moved into my S three. So it's saving me money when I'm moving from offering on Prem. >>And so that was a challenge prior because you couldn't get the lines of business to agree what to delete or what was the issue there. >>Oh, it was more than that. Um, each line of business had their own structure within the warehouse, and then they were copying data between each other and duplicating the data and using that, uh so there might be that could be possibly three tables that have the same data in it. But it's used for different lines of business. And so I had we have identified using Iot Tahoe. I've identified over seven terabytes in the last, um, two months on data that is just been repetitive. Um, it just it's the same exact data just sitting in a different scheme. >>And and that's not >>easy to find. If you only understand one schema that's reporting for that line of business so that >>yeah, more bad news for the storage companies out there. Okay to follow. >>It's HCI. That's what that's what we were telling people you >>don't know and it's true, but you still would rather not waste it. You apply it to, you know, drive more revenue. And and so I guess Let's close on where you see this thing going again. I know you're sort of part way through the journey. May be you could sort of describe, you know, where you see the phase is going and really what you want to get out of this thing, You know, down the road Midterm. Longer term. What's your vision or your your data driven organization? >>Um, I want >>for the bankers to be able to walk around with on iPad in their hands and be able to access data for that customer really fast and be able to give them the best deal that they can get. I want Webster to be right there on top, with being able to add new customers and to be able to serve our existing customers who had bank accounts. Since you were 12 years old there and now our, you know, multi. Whatever. Um, I want them to be able to have the best experience with our our bankers, and >>that's awesome. I mean, that's really what I want is a banking customer. I want my bank to know who I am, anticipate my needs and create a great experience for me. And then let me go on with my life. And so that is a great story. Love your experience, your background and your knowledge. Can't thank you enough for coming on the Cube. >>No, thank you very much. And you guys have a great day. >>Alright, Take care. And thank you for watching everybody keep it right there. We'll take a short break and be right back. >>Yeah, yeah, yeah, yeah.

Published Date : Jun 25 2020

SUMMARY :

of enterprise data automation, an event Siri's brought to you by Iot. And I'm really excited to have Paul Damico here. Hi. Nice to see you, too. So let's let's start with Let's start with Webster Bank. awards for the area for being supportive for the community So you got a big responsibility as it relates to It's kind of transitioning to And then the other item is to drive new revenue Timely, accurate, complete data on the customer and what's really But I want to ask you about Cove. And part of that was is we adapted to Salesforce very, And then finally, you got more clarity. Um, from, you know, coming from the government and changed. I mean, a lot of people have sort of joked that many of the older people Um, the ability to give the customer what they a new a mortgage or looking to refinance or look, you know, whatever it iss, So you actually want the experience to be better. Um, you want you need a timely process so we can enhance Other other offers that you can you can make to the right customer, Um, and the only way we're going to be You see the potential to Prem and on France, you know, moving off Prem into like an s three bucket. about the way we do. quality engineers, you know, developers, etcetera, etcetera. Um, so they're going to more not, I don't want to say a central criticizing the data quality they really own that that problem, Well, I have. We're gonna look at the data, and then we'll come back and tell you what we dio. it seems like one of the strengths of their platform is the ability to visualize data the data structure and to contact the other one says, you know, customer one to pray All these, You know, So you you mentioned those three buckets? All that everything is sitting in the S three to be able to move it through I know from talking to customers you get from zero to snowflake, Um, right now I have I o ta Um, the data warehouse that I'm working off is And so that was a challenge prior because you couldn't get the lines Um, it just it's the same exact data just sitting If you only understand one schema that's reporting Okay to That's what that's what we were telling people you You apply it to, you know, drive more revenue. for the bankers to be able to walk around with on iPad And so that is a great story. And you guys have a great day. And thank you for watching everybody keep it right there.

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Ajay Vohora, Io Tahoe | Enterprise Data Automation


 

>>from around the globe. It's the Cube with digital coverage of enterprise data automation an event Siri's brought to you by Iot. Tahoe. >>Okay, we're back. Welcome back to data Automated. A J ahora is CEO of I o Ta ho, JJ. Good to see you. How have things in London? >>Big thing. Well, thinking well, where we're making progress, I could see you hope you're doing well and pleasure being back here on the Cube. >>Yeah, it's always great to talk to. You were talking enterprise data automation. As you know, with within our community, we've been pounding the whole data ops conversation. Little different, though. We're gonna We're gonna dig into that a little bit. But let's start with a J how you've seen the response to Covert and I'm especially interested in the role that data has played in this pandemic. >>Yeah, absolutely. I think everyone's adapting both essentially, um, and and in business, the customers that I speak to on day in, day out that we partner with, um they're busy adapting their businesses to serve their customers. It's very much a game of and showing the week and serve our customers to help their customers um, you know, the adaptation that's happening here is, um, trying to be more agile, kind of the most flexible. Um, a lot of pressure on data. A lot of demand on data and to deliver more value to the business, too. Serve that customer. >>Yeah. I mean, data machine intelligence and cloud, or really three huge factors that have helped organizations in this pandemic. And, you know, the machine intelligence or AI piece? That's what automation is all about. How do you see automation helping organizations evolve maybe faster than they thought they might have to >>Sure. I think the necessity of these times, um, there's there's a says a lot of demand doing something with data data. Uh huh. A lot of a lot of businesses talk about being data driven. Um, so interesting. I sort of look behind that when we work with our customers, and it's all about the customer. You know, the mic is cios invested shareholders. The common theme here is the customer. That customer experience starts and ends with data being able to move from a point that is reacting. So what the customer is expecting and taking it to that step forward where you can be proactive to serve what that customer's expectation to and that's definitely come alive now with they, um, the current time. >>Yes. So, as I said, we've been talking about data ops a lot. The idea being Dev Ops applied to the data pipeline. But talk about enterprise data automation. What is it to you and how is it different from data off? >>Yeah, Great question. Thank you. I am. I think we're all familiar with felt more more awareness around. So as it's applied, Teoh, uh, processes methodologies that have become more mature of the past five years around devil that managing change, managing an application, life cycles, managing software development data about, you know, has been great. But breaking down those silos between different roles functions and bringing people together to collaborate. Andi, you know, we definitely see that those tools, those methodologies, those processes, that kind of thinking, um, landing itself to data with data is exciting. We're excited about that, Andi shifting the focus from being I t versus business users to you know who are the data producers. And here the data consumers in a lot of cases, it concert in many different lines of business. So in data role, those methods those tools and processes well we look to do is build on top of that with data automation. It's the is the nuts and bolts of the the algorithms, the models behind machine learning that the functions. That's where we investors our R and D and bringing that in to build on top of the the methods, the ways of thinking that break down those silos on injecting that automation into the business processes that are going to drive a business to serve its customers. It's, um, a layer beyond Dev ops data ops. They can get to that point where well, I think about it is, Is the automation behind the automation we can take? I'll give you an example. Okay, a bank where we did a lot of work to do make move them into accelerating that digital transformation. And what we're finding is that as we're able to automate the jobs related to data a managing that data and serving that data that's going into them as a business automating their processes for their customer. Um, so it's it's definitely having a compound effect. >>Yeah, I mean I think that you did. Data ops for a lot of people is somewhat new to the whole Dev Ops. The data ops thing is is good and it's a nice framework. Good methodology. There is obviously a level of automation in there and collaboration across different roles. But it sounds like you're talking about so supercharging it, if you will, the automation behind the automation. You know, I think organizations talk about being data driven. You hear that? They have thrown around a lot of times. People sit back and say, We don't make decisions without data. Okay? But really, being data driven is there's a lot of aspects there. There's cultural, but it's also putting data at the core of your organization, understanding how it effects monetization. And, as you know, well, silos have been built up, whether it's through M and a, you know, data sprawl outside data sources. So I'm interested in your thoughts on what data driven means and specifically Hi, how Iot Tahoe plays >>there. Yeah, I'm sure we'll be happy. That look that three David, we've We've come a long way in the last four years. We started out with automating some of those simple, um, to codify. Um, I have a high impact on organization across the data, a data warehouse. There's data related tasks that classify data on and a lot of our original pattern. Senai people value that were built up is is very much around. They're automating, classifying data across different sources and then going out to so that for some purpose originally, you know, some of those simpler I'm challenges that we have. Ah, custom itself, um, around data privacy. You know, I've got a huge data lake here. I'm a telecoms business. I've got millions of six subscribers. Um, quite often the chief data office challenges. How do I cover the operational risk? Where, um, I got so much data I need to simplify my approach to automating, classifying that data. Recent is you can't do that manually. We can for people at it. And the the scale of that is is prohibitive, right? Often, if you had to do it manually by the time you got a good picture of it, it's already out of date. Then, starting with those those simple challenges that we've been able to address, we're then going on and build on that to say, What else do we serve? What else do we serve? The chief data officer, Chief marketing officer on the CFO. Within these times, um, where those decision makers are looking for having a lot of choices in the platform options that they say that the tooling they're very much looking for We're that Swiss army. Not being able to do one thing really well is is great, but more more. Where that cost pressure challenge is coming in is about how do we, um, offer more across the organization, bring in those business lines of business activities that depend on data to not just with a T. Okay, >>so we like the cube. Sometimes we like to talk about Okay, what is it? And then how does it work? And what's the business impact? We kind of covered what it is but love to get into the tech a little bit in terms of how it works. And I think we have a graphic here that gets into that a little bit. So, guys, if you bring that up, I wonder if you could tell us and what is the secret sauce behind Iot Tahoe? And if you could take us through this slot. >>Sure. I mean, right there in the middle that the heart of what we do It is the intellectual property. Yeah, that was built up over time. That takes from Petra genius data sources Your Oracle relational database, your your mainframe. If they lay in increasingly AP eyes and devices that produce data and that creates the ability to automatically discover that data, classify that data after it's classified them have the ability to form relationships across those different, uh, source systems, silos, different lines of business. And once we've automated that that we can start to do some cool things that just puts a contact and meaning around that data. So it's moving it now from bringing data driven on increasingly well. We have really smile, right people in our customer organizations you want do some of those advanced knowledge tasks, data scientists and, uh, quants in some of the banks that we work with. The the onus is on, then, putting everything we've done there with automation, pacifying it, relationship, understanding that equality policies that you apply to that data. I'm putting it in context once you've got the ability to power. A a professional is using data, um, to be able to put that data and contacts and search across the entire enterprise estate. Then then they can start to do some exciting things and piece together the tapestry that fabric across that different systems could be crm air P system such as s AP on some of the newer cloud databases that we work with. Snowflake is a great Well, >>yes. So this is you're describing sort of one of the one of the reasons why there's so many stove pipes and organizations because data is gonna locked in the silos of applications. I also want to point out, you know, previously to do discovery to do that classification that you talked about form those relationship to glean context from data. A lot of that, if not most of that in some cases all that would have been manual. And of course, it's out of date so quickly. Nobody wants to do it because it's so hard. So this again is where automation comes into the the the to the idea of really becoming data driven. >>Sure. I mean the the efforts. If we if I look back, maybe five years ago, we had a prevalence of daily technologies at the cutting edge. Those have said converging me to some of these cloud platforms. So we work with Google and AWS, and I think very much is, as you said it, those manual attempts to try and grasp. But it is such a complex challenge at scale. I quickly runs out of steam because once, um, once you've got your hat, once you've got your fingers on the details Oh, um, what's what's in your data estate? It's changed, you know, you've onboard a new customer. You signed up a new partner, Um, customer has no adopted a new product that you just Lawrence and there that that slew of data it's keeps coming. So it's keeping pace with that. The only answer really is is some form of automation. And what we found is if we can tie automation with what I said before the expertise the, um, the subject matter expertise that sometimes goes back many years within an organization's people that augmentation between machine learning ai on and on that knowledge that sits within inside the organization really tends to involve a lot of value in data? >>Yes, So you know Well, a J you can't be is a smaller company, all things to all people. So your ecosystem is critical. You working with AWS? You're working with Google. You got red hat. IBM is as partners. What is attracting those folks to your ecosystem and give us your thoughts on the importance of ecosystem? >>Yeah, that's that's fundamental. So I mean, when I caimans, we tell her here is the CEO of one of the, um, trends that I wanted us to to be part of was being open, having an open architecture that allowed one thing that was nice to my heart, which is as a CEO, um, a C I O where you've got a budget vision and you've already made investments into your organization, and some of those are pretty long term bets. They should be going out 5 10 years, sometimes with CRM system training up your people, getting everybody working together around a common business platform. What I wanted to ensure is that we could openly like it using ap eyes that were available, the love that some investment on the cost that has already gone into managing in organizations I t. But business users to before So part of the reason why we've been able to be successful with, um, the partners like Google AWS and increasingly, a number of technology players. That red hat mongo DB is another one where we're doing a lot of good work with, um, and snowflake here is, um it's those investments have been made by the organizations that are our customers, and we want to make sure we're adding to that, and they're leveraging the value that they've already committed to. >>Okay, so we've talked about kind of what it is and how it works, and I want to get into the business impact. I would say what I would be looking for from from this would be Can you help me lower my operational risk? I've got I've got tasks that I do many year sequential, some who are in parallel. But can you reduce my time to task? And can you help me reduce the labor intensity and ultimately, my labor costs? And I put those resources elsewhere, and ultimately, I want to reduce the end and cycle time because that is going to drive Telephone number R. A. Y So, um, I missing anything? Can you do those things? And maybe you could give us some examples of the tiara y and the business impact. >>Yeah. I mean, the r a y David is is built upon on three things that I mentioned is a combination off leveraging the existing investment with the existing state, whether that's home, Microsoft, Azure or AWS or Google IBM. And I'm putting that to work because, yeah, the customers that we work with have had made those choices. On top of that, it's, um, is ensuring that we have you got the automation that is working right down to the level off data, a column level or the file level so we don't do with meta data. It is being very specific to be at the most granular level. So as we've grown our processes and on the automation, gasification tagging, applying policies from across different compliance and regulatory needs, that an organization has to the data, everything that then happens downstream from that is ready to serve a business outcome. It could be a customer who wants that experience on a mobile device. A tablet oh, face to face within, within the store. I mean game. Would you provision the right data and enable our customers do that? But their customers, with the right data that they can trust at the right time, just in that real time moment where decision or an action is being expected? That's, um, that's driving the r a y two b in some cases, 20 x but and that's that's really satisfying to see that that kind of impact it is taking years down to months and in many cases, months of work down to days. In some cases, our is the time to value. I'm I'm impressed with how quickly out of the box with very little training a customer and think about, too. And you speak just such a search. They discovery knowledge graph on DM. I don't find duplicates. Onda Redundant data right off the bat within hours. >>Well, it's why investors are interested in this space. I mean, they're looking for a big, total available market. They're looking for a significant return. 10 X is you gotta have 10 x 20 x is better. So so that's exciting and obviously strong management and a strong team. I want to ask you about people and culture. So you got people process technology we've seen with this pandemic that processes you know are really unpredictable. And the technology has to be able to adapt to any process, not the reverse. You can't force your process into some static software, so that's very, very important. But the end of the day you got to get people on board. So I wonder if you could talk about this notion of culture and a data driven culture. >>Yeah, that's that's so important. I mean, current times is forcing the necessity of the moment to adapt. But as we start to work their way through these changes on adapt ah, what with our customers, But that is changing economic times. What? What we're saying here is the ability >>to I >>have, um, the technology Cartman, in a really smart way, what those business uses an I T knowledge workers are looking to achieve together. So I'll give you an example. We have quite often with the data operations teams in the companies that we, um, partnering with, um, I have a lot of inbound enquiries on the day to day level. I really need this set of data they think it can help my data scientists run a particular model? Or that what would happen if we combine these two different silence of data and gets the Richmond going now, those requests you can, sometimes weeks to to realize what we've been able to do with the power is to get those answers being addressed by the business users themselves. And now, without without customers, they're coming to the data. And I t folks saying, Hey, I've now built something in the development environment. Why don't we see how that can scale up with these sets of data? I don't need terabytes of it. I know exactly the columns and the feet in the data that I'm going to use on that gets seller wasted in time, um, angle to innovate. >>Well, that's huge. I mean, the whole notion of self service and the lines of business actually feeling like they have ownership of the data as opposed to, you know, I t or some technology group owning the data because then you've got data quality issues or if it doesn't line up there their agenda, you're gonna get a lot of finger pointing. So so that is a really important. You know a piece of it. I'll give you last word A J. Your final thoughts, if you would. >>Yeah, we're excited to be the only path. And I think we've built great customer examples here where we're having a real impact in in a really fast pace, whether it helping them migrate to the cloud, helping the bean up their legacy, Data lake on and write off there. Now the conversation is around data quality as more of the applications that we enable to a more efficiently could be data are be a very robotic process automation along the AP, eyes that are now available in the cloud platforms. A lot of those they're dependent on data quality on and being able to automate. So business users, um, to take accountability off being able to so look at the trend of their data quality over time and get the signals is is really driving trust. And that trust in data is helping in time. Um, the I T teams, the data operations team, with do more and more quickly that comes back to culture being out, supply this technology in such a way that it's visual insensitive. Andi. How being? Just like Dev Ops tests with with a tty Dave drops putting intelligence in at the data level to drive that collaboration. We're excited, >>you know? You remind me of something. I lied. I don't want to go yet. It's OK, so I know we're tight on time, but you mentioned migration to the cloud. And I'm thinking about conversation with Paula from Webster Webster. Bank migrations. Migrations are, you know, they're they're a nasty word for for organizations. So our and we saw this with Webster. How are you able to help minimize the migration pain and and why is that something that you guys are good at? >>Yeah. I mean, there were many large, successful companies that we've worked with. What's There's a great example where, you know, I'd like to give you the analogy where, um, you've got a lot of people in your teams if you're running a business as a CEO on this bit like a living living grade. But imagine if those different parts of your brain we're not connected, that with, um, so diminish how you're able to perform. So what we're seeing, particularly with migration, is where banks retailers. Manufacturers have grown over the last 10 years through acquisition on through different initiatives, too. Um, drive customer value that sprawl in their data estate hasn't been fully dealt with. It sometimes been a good thing, too. Leave whatever you're fired off the agent incent you a side by side with that legacy mainframe on your oracle, happy and what we're able to do very quickly with that migration challenges shine a light on all the different parts. Oh, data application at the column level or higher level if it's a day late and show an enterprise architect a CDO how everything's connected, where they may not be any documentation. The bright people that created some of those systems long since moved on or retired or been promoted into so in the rose on within days, being out to automatically generate Anke refreshed the states of that data across that man's game on and put it into context, then allows you to look at a migration from a confidence that you did it with the back rather than what we've often seen in the past is teams of consultant and business analysts. Data around this spend months getting an approximation and and a good idea of what it could be in the current state and try their very best to map that to the future Target state. Now, without all hoping out, run those processes within hours of getting started on, um well, that picture visualize that picture and bring it to life. You know, the Yarra. Why, that's off the bat with finding data that should have been deleted data that was copies off on and being able to allow the architect whether it's we're working on gcb or migration to any other clouds such as AWS or a multi cloud landscape right now with yeah, >>that visibility is key. Teoh sort of reducing operational risks, giving people confidence that they can move forward and being able to do that and update that on an ongoing basis, that means you can scale a J. Thanks so much for coming on the Cube and sharing your insights and your experience is great to have >>you. Thank you, David. Look towards smoking in. >>Alright, keep it right there, everybody. We're here with data automated on the Cube. This is Dave Volante and we'll be right back. Short break. >>Yeah, yeah, yeah, yeah

Published Date : Jun 23 2020

SUMMARY :

enterprise data automation an event Siri's brought to you by Iot. Good to see you. Well, thinking well, where we're making progress, I could see you hope As you know, with within A lot of demand on data and to deliver more value And, you know, the machine intelligence I sort of look behind that What is it to you that automation into the business processes that are going to drive at the core of your organization, understanding how it effects monetization. that for some purpose originally, you know, some of those simpler I'm challenges And if you could take us through this slot. produce data and that creates the ability to that you talked about form those relationship to glean context from data. customer has no adopted a new product that you just Lawrence those folks to your ecosystem and give us your thoughts on the importance of ecosystem? that are our customers, and we want to make sure we're adding to that, that is going to drive Telephone number R. A. Y So, um, And I'm putting that to work because, yeah, the customers that we work But the end of the day you got to get people on board. necessity of the moment to adapt. I have a lot of inbound enquiries on the day to day level. of the data as opposed to, you know, I t or some technology group owning the data intelligence in at the data level to drive that collaboration. is that something that you guys are good at? I'd like to give you the analogy where, um, you've got a lot of people giving people confidence that they can move forward and being able to do that and update We're here with data automated on the Cube.

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