Peter Fetterolf, ACG Business Analytics & Charles Tsai, Dell Technologies | MWC Barcelona 2023
>> Narrator: TheCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (light airy music) >> Hi, everybody, welcome back to the Fira in Barcelona. My name is Dave Vellante. I'm here with my co-host Dave Nicholson. Lisa Martin is in the house. John Furrier is pounding the news from our Palo Alto studio. We are super excited to be talking about cloud at the edge, what that means. Charles Tsai is here. He's the Senior Director of product management at Dell Technologies and Peter Fetterolf is the Chief Technology Officer at ACG Business Analytics, a firm that goes deep into the TCO and the telco space, among other things. Gents, welcome to theCUBE. Thanks for coming on. Thank you. >> Good to be here. >> Yeah, good to be here. >> So I've been in search all week of the elusive next wave of monetization for the telcos. We know they make great money on connectivity, they're really good at that. But they're all talking about how they can't let this happen again. Meaning we can't let the over the top vendors yet again, basically steal our cookies. So we're going to not mess it up this time. We're going to win in the monetization. Charles, where are those monetization opportunities? Obviously at the edge, the telco cloud at the edge. What is that all about and where's the money? >> Well, Dave, I think from a Dell's perspective, what we want to be able to enable operators is a solution that enable them to roll out services much quicker, right? We know there's a lot of innovation around IoT, MEG and so on and so forth, but they continue to rely on traditional technology and way of operations is going to take them years to enable new services. So what Dell is doing is now, creating the entire vertical stack from the hardware through CAST and automation that enable them, not only to push out services very quickly, but operating them using cloud principles. >> So it's when you say the entire vertical stack, it's the integrated hardware components with like, for example, Red Hat on top- >> Right. >> Or a Wind River? >> That's correct. >> Okay, and then open API, so the developers can create workloads, I presume data companies. We just had a data conversation 'cause that was part of the original stack- >> That's correct. >> So through an open ecosystem, you can actually sort of recreate that value, correct? >> That's correct. >> Okay. >> So one thing Dell is doing, is we are offering an infrastructure block where we are taking over the overhead of certifying every release coming from the Red Hat or the Wind River of the world, right? We want telcos to spend their resources on what is going to generate them revenue. Not the overhead of creating this cloud stack. >> Dave, I remember when we went through this in the enterprise and you had companies like, you know, IBM with the AS400 and the mainframe saying it's easier to manage, which it was, but it's still, you know, it was subsumed by the open systems trend. >> Yeah, yeah. And I think that's an important thing to probe on, is this idea of what is, what exactly does it mean to be cloud at the edge in the telecom space? Because it's a much used term. >> Yeah. >> When we talk about cloud and edge, in sort of generalized IT, but what specifically does it mean? >> Yeah, so when we talk about telco cloud, first of all it's kind of different from what you're thinking about public cloud today. And there's a couple differences. One, if you look at the big hyperscaler public cloud today, they tend to be centralized in huge data centers. Okay, telco cloud, there are big data centers, but then there's also regional data centers. There are edge data centers, which are your typical like access central offices that have turned data centers, and then now even cell sites are becoming mini data centers. So it's distributed. I mean like you could have like, even in a country like say Germany, you'd have 30,000 soul sites, each one of them being a data center. So it's a very different model. Now the other thing I want to go back to the question of monetization, okay? So how do you do monetization? The only way to do that, is to be able to offer new services, like Charles said. How do you offer new services? You have to have an open ecosystem that's going to be very, very flexible. And if we look at where telcos are coming from today, they tend to be very inflexible 'cause they're all kind of single vendor solutions. And even as we've moved to virtualization, you know, if you look at packet core for instance, a lot of them are these vertical stacks of say a Nokia or Ericson or Huawei where you know, you can't really put any other vendors or any other solutions into that. So basically the idea is this kind of horizontal architecture, right? Where now across, not just my central data centers, but across my edge data centers, which would be traditionally my access COs, as well as my cell sites. I have an open environment. And we're kind of starting with, you know, packet core obviously with, and UPFs being distributed, but now open ran or virtual ran, where I can have CUs and DUs and I can split CUs, they could be at the soul site, they could be in edge data centers. But then moving forward, we're going to have like MEG, which are, you know, which are new kinds of services, you know, could be, you know, remote cars it could be gaming, it could be the Metaverse. And these are going to be a multi-vendor environment. So one of the things you need to do is you need to have you know, this cloud layer, and that's what Charles was talking about with the infrastructure blocks is helping the service providers do that, but they still own their infrastructure. >> Yeah, so it's still not clear to me how the service providers win that game but we can maybe come back to that because I want to dig into TCO a little bit. >> Sure. >> Because I have a lot of friends at Dell. I don't have a lot of friends at HPE. I've always been critical when they take an X86 server put a name on it that implies edge and they throw it over the fence to the edge, that's not going to work, okay? We're now seeing, you know we were just at the Dell booth yesterday, you did the booth crawl, which was awesome. Purpose-built servers for this environment. >> Charles: That's right. >> So there's two factors here that I want to explore in TCO. One is, how those next gen servers compare to the previous gen, especially in terms of power consumption but other factors and then how these sort of open ran, open ecosystem stacks compared to proprietary stacks. Peter, can you help us understand those? >> Yeah, sure. And Charles can comment on this as well. But I mean there, there's a couple areas. One is just moving the next generation. So especially on the Intel side, moving from Ice Lake to the Sapphire Rapids is a big deal, especially when it comes to the DU. And you know, with the radios, right? There's the radio unit, the RU, and then there's the DU the distributed unit, and the CU. The DU is really like part of the radio, but it's virtualized. When we moved from Ice lake to Sapphire Rapids, which is third generation intel to fourth generation intel, we're literally almost doubling the performance in the DU. And that's really important 'cause it means like almost half the number of servers and we're talking like 30, 40, 50,000 servers in some cases. So, you know, being able to divide that by two, that's really big, right? In terms of not only the the cost but all the TCO and the OpEx. Now another area that's really important, when I was talking moving from these vertical silos to the horizontal, the issue with the vertical silos is, you can't place any other workloads into those silos. So it's kind of inefficient, right? Whereas when we have the horizontal architecture, now you can place workloads wherever you want, which basically also means less servers but also more flexibility, more service agility. And then, you know, I think Charles can comment more, specifically on the XR8000, some things Dell's doing, 'cause it's really exciting relative to- >> Sure. >> What's happening in there. >> So, you know, when we start looking at putting compute at the edge, right? We recognize the first thing we have to do is understand the environment we are going into. So we spend with a lot of time with telcos going to the south side, going to the edge data center, looking at operation, how do the engineer today deal with maintenance replacement at those locations? Then based on understanding the operation constraints at those sites, we create innovation and take a traditional server, remodel it to make sure that we minimize the disruption to the operations, right? Just because we are helping them going from appliances to open compute, we do not want to disrupt what is have been a very efficient operation on the remote sites. So we created a lot of new ideas and develop them on general compute, where we believe we can save a lot of headache and disruptions and still provide the same level of availability, resiliency, and redundancy on an open compute platform. >> So when we talk about open, we don't mean generic? Fair? See what I mean? >> Open is more from the software workload perspective, right? A Dell server can run any type of workload that customer intend. >> But it's engineered for this? >> Environment. >> Environment. >> That's correct. >> And so what are some of the environmental issues that are dealt with in the telecom space that are different than the average data center? >> The most basic one, is in most of the traditional cell tower, they are deployed within cabinets instead of racks. So they are depth constraints that you just have no access to the rear of the chassis. So that means on a server, is everything you need to access, need to be in the front, nothing should be in the back. Then you need to consider how labor union come into play, right? There's a lot of constraint on who can go to a cell tower and touch power, who can go there and touch compute, right? So we minimize all that disruption through a modular design and make it very efficient. >> So when we took a look at XR8000, literally right here, sitting on the desk. >> Uh-huh. >> Took it apart, don't panic, just pulled out some sleds and things. >> Right, right. >> One of the interesting demonstrations was how it compared to the size of a shoe. Now apparently you hired someone at Dell specifically because they wear a size 14 shoe, (Charles laughs) so it was even more dramatic. >> That's right. >> But when you see it, and I would suggest that viewers go back and take a look at that segment, specifically on the hardware. You can see exactly what you just referenced. This idea that everything is accessible from the front. Yeah. >> So I want to dig in a couple things. So I want to push back a little bit on what you were saying about the horizontal 'cause there's the benefit, if you've got the horizontal infrastructure, you can run a lot more workloads. But I compare it to the enterprise 'cause I, that was the argument, I've made that argument with converged infrastructure versus say an Oracle vertical stack, but it turned out that actually Oracle ran Oracle better, okay? Is there an analog in telco or is this new open architecture going to be able to not only service the wide range of emerging apps but also be as resilient as the proprietary infrastructure? >> Yeah and you know, before I answer that, I also want to say that we've been writing a number of white papers. So we have actually three white papers we've just done with Dell looking at infrastructure blocks and looking at vertical versus horizontal and also looking at moving from the previous generation hardware to the next generation hardware. So all those details, you can find the white papers, and you can find them either in the Dell website or at the ACG research website >> ACGresearch.com? >> ACG research. Yeah, if you just search ACG research, you'll find- >> Yeah. >> Lots of white papers on TCO. So you know, what I want to say, relative to the vertical versus horizontal. Yeah, obviously in the vertical side, some of those things will run well, I mean it won't have issues. However, that being said, as we move to cloud native, you know, it's very high performance, okay? In terms of the stack, whether it be a Red Hat or a VMware or other cloud layers, that's really become much more mature. It now it's all CNF base, which is really containerized, very high performance. And so I don't think really performance is an issue. However, my feeling is that, if you want to offer new services and generate new revenue, you're not going to do it in vertical stacks, period. You're going to be able to do a packet core, you'll be able to do a ran over here. But now what if I want to offer a gaming service? What if I want to do metaverse? What if I want to do, you have to have an environment that's a multi-vendor environment that supports an ecosystem. Even in the RAN, when we look at the RIC, and the xApps and the rApps, these are multi-vendor environments that's going to create a lot of flexibility and you can't do that if you're restricted to, I can only have one vendor running on this hardware. >> Yeah, we're seeing these vendors work together and create RICs. That's obviously a key point, but what I'm hearing is that there may be trade offs, but the incremental value is going to overwhelm that. Second question I have, Peter is, TCO, I've been hearing a lot about 30%, you know, where's that 30% come from? Is it Op, is it from an OpEx standpoint? Is it labor, is it power? Is it, you mentioned, you know, cutting the number of servers in half. If I can unpack the granularity of that TCO, where's the benefit coming from? >> Yeah, the answer is yes. (Peter and Charles laugh) >> Okay, we'll do. >> Yeah, so- >> One side that, in terms of, where is the big bang for the bucks? >> So I mean, so you really need to look at the white paper to see details, but definitely power, definitely labor, definitely reducing the number of servers, you know, reducing the CapEx. The other thing is, is as you move to this really next generation horizontal telco cloud, there's the whole automation and orchestration, that is a key component as well. And it's enabled by what Dell is doing. It's enabled by the, because the thing is you're not going to have end-to-end automation if you have all this legacy stuff there or if you have these vertical stacks where you can't integrate. I mean you can automate that part and then you have separate automation here, you separate. you need to have integrated automation and orchestration across the whole thing. >> One other point I would add also, right, on the hardware perspective, right? With the customized hardware, what we allow operator to do is, take out the existing appliance and push a edge optimized server without reworking the entire infrastructure. There is a significant saving where you don't have to rethink about what is my power infrastructure, right? What is my security infrastructure? The server is designed to leverage the existing, what is already there. >> How should telco, Charles, plan for this transformation? Are there specific best practices that you would recommend in terms of the operational model? >> Great question. I think first thing is do an inventory of what you have. Understand what your constraints are and then come to Dell, we will love to consult with you, based on our experience on the best practices. We know how to minimize additional changes. We know how to help your support engineer, understand how to shift appliance based operation to a cloud-based operation. >> Is that a service you offer? Is that a pre-sales freebie? What is maybe both? >> It's both. >> Yeah. >> It's both. >> Yeah. >> Guys- >> Just really quickly. >> We're going to wrap. >> The, yeah. Dave loves the TCO discussion. I'm always thinking in terms of, well how do you measure TCO when you're comparing something where you can't do something to an environment where you're going to be able to do something new? And I know that that's always the challenge in any kind of emerging market where things are changing, any? >> Well, I mean we also look at, not only TCO, but we look at overall business case. So there's basically service at GLD and revenue and then there's faster time to revenues. Well, and actually ACG, we actually have a platform called the BAE or Business Analytics Engine that's a very sophisticated simulation cloud-based platform, where we can actually look at revenue month by month. And we look at what's the impact of accelerating revenue by three months. By four months. >> So you're looking into- >> By six months- >> So you're forward looking. You're just not consistently- >> So we're not just looking at TCO, we're looking at the overall business case benefit. >> Yeah, exactly right. There's the TCO, which is the hard dollars. >> Right. >> CFO wants to see that, he or she needs to see that. But you got to, you can convince that individual, that there's a business case around it. >> Peter: Yeah. >> And then you're going to sign up for that number. >> Peter: Yeah. >> And they're going to be held to it. That's the story the world wants. >> At the end of the day, telcos have to be offered new services 'cause look at all the money that's been spent. >> Dave: Yeah, that's right. >> On investment on 5G and everything else. >> 0.5 trillion over the next seven years. All right, guys, we got to go. Sorry to cut you off. >> Okay, thank you very much. >> But we're wall to wall here. All right, thanks so much for coming on. >> Dave: Fantastic. >> All right, Dave Vellante, for Dave Nicholson. Lisa Martin's in the house. John Furrier in Palo Alto Studios. Keep it right there. MWC 23 live from the Fira in Barcelona. (light airy music)
SUMMARY :
that drive human progress. and Peter Fetterolf is the of the elusive next wave of creating the entire vertical of the original stack- or the Wind River of the world, right? AS400 and the mainframe in the telecom space? So one of the things you need to do how the service providers win that game the fence to the edge, to the previous gen, So especially on the Intel side, We recognize the first thing we have to do from the software workload is in most of the traditional cell tower, sitting on the desk. Took it apart, don't panic, One of the interesting demonstrations accessible from the front. But I compare it to the Yeah and you know, Yeah, if you just search ACG research, and the xApps and the rApps, but the incremental value Yeah, the answer is yes. and then you have on the hardware perspective, right? inventory of what you have. Dave loves the TCO discussion. and then there's faster time to revenues. So you're forward looking. So we're not just There's the TCO, But you got to, you can And then you're going to That's the story the world wants. At the end of the day, and everything else. Sorry to cut you off. But we're wall to wall here. Lisa Martin's in the house.
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Bill Andrews, ExaGrid | VeeamON 2022
(upbeat music) >> We're back at VeeamON 2022. We're here at the Aria in Las Vegas Dave Vellante with Dave Nicholson. Bill Andrews is here. He's the president and CEO of ExaGrid, mass boy. Bill, thanks for coming on theCUBE. >> Thanks for having me. >> So I hear a lot about obviously data protection, cyber resiliency, what's the big picture trends that you're seeing when you talk to customers? >> Well, I think clearly we were talking just a few minutes ago, data's growing like crazy, right This morning, I think they said it was 28% growth a year, right? So data's doubling almost just a little less than every three years. And then you get the attacks on the data which was the keynote speech this morning as well, right. All about the ransomware attacks. So we've got more and more data, and that data is more and more under attack. So I think those are the two big themes. >> So ExaGrid as a company been around for a long time. You've kind of been the steady kind of Eddy, if you will. Tell us about ExaGrid, maybe share with us some of the differentiators that you share with customers. >> Sure, so specifically, let's say in the Veeam world you're backing up your data, and you really only have two choices. You can back that up to disc. So some primary storage disc from a Dell, or a Hewlett Packard, or an NetApp or somebody, or you're going to back it up to what's called an inline deduplication appliance maybe a Dell Data Domain or an HPE StoreOnce, right? So what ExaGrid does is we've taken the best of both those but not the challenges of both those and put 'em together. So with disc, you're going to get fast backups and fast restores, but because in backup you keep weekly's, monthly's, yearly retention, the cost of this becomes exorbitant. If you go to a deduplication appliance, and let's say the Dell or the HPs, the data comes in, has to be deduplicated, compare one backup to the next to reduce that storage, which lowers the cost. So fixes that problem, but the fact that they do it inline slows the backups down dramatically. All the data is deduplicated so the restores are slow, and then the backup window keeps growing as the data grows 'cause they're all scale up technologies. >> And the restores are slow 'cause you got to rehydrate. >> You got to rehydrate every time. So what we did is we said, you got to have both. So our appliances have a front end disc cache landing zone. So you're right directed to the disc., Nothing else happens to it, whatever speed the backup app could write at that's the speed we take it in at. And then we keep the most recent backups in that landing zone ready to go. So you want to boot a VM, it's not an hour like a deduplication appliance it's a minute or two. Secondly, we then deduplicate the data into a second tier which is a repository tier, but we have all the deduplicated data for the long term retention, which gets the cost down. And on top of that, we're scale out. Every appliance has networking processor memory end disc. So if you double, triple, quadruple the data you double, triple, quadruple everything. And if the backup window is six hours at 100 terabyte it's six hours at 200 terabyte, 500 terabyte, a petabyte it doesn't matter. >> 'Cause you scale out. >> Right, and then lastly, our repository tier is non-network facing. We're the only ones in the industry with this. So that under a ransomware attack, if you get hold of a rogue server or you hack the media server, get to the backup storage whether it's disc or deduplication appliance, you can wipe out all the backup data. So you have nothing to recover from. In our case, you wipe it out, our landing zone will be wiped out. We're no different than anything else that's network facing. However, the only thing that talks to our repository tier is our object code. And we've set up security policies as to how long before you want us to delete data, let's say 10 days. So if you have an attack on Monday that data doesn't get deleted till like a week from Thursday, let's say. So you can freeze the system at any time and do restores. And then we have immutable data objects and all the other stuff. But the culmination of a non-network facing tier and the fact that we do the delayed deletes makes us the only one in the industry that can actually truly recover. And that's accelerating our growth, of course. >> Wow, great description. So that disc cache layer is a memory, it's a flash? >> It's disc, it's spinning disc. >> Spinning disc, okay. >> Yeah, no different than any other disc. >> And then the tiered is what, less expensive spinning disc? >> No, it's still the same. It's all SaaS disc 'cause you want the quality, right? So it's all SaaS, and so we use Western Digital or Seagate drives just like everybody else. The difference is that we're not doing any deduplication coming in or out of that landing zone to have fast backups and fast restores. So think of it like this, you've got disc and you say, boy it's too expensive. What I really want to do then is put maybe a deduplication appliance behind it to lower the cost or reverse it. I've got a deduplication appliance, ugh, it's too slow for backups and restores. I really want to throw this in front of it to have fast backups first. Basically, that's what we did. >> So where does the cost savings, Bill come in though, on the tier? >> The cost savings comes in the fact that we got deduplication in that repository. So only the most recent backup >> Ah okay, so I get it. >> are the duplicated data. But let's say you had 40 copies of retention. You know, 10 weekly's, 36 monthly's, a few yearly. All of that's deduplicated >> Okay, so you're deduping the stuff that's not as current. >> Right. >> Okay. >> And only a handful of us deduplicate at the layer we do. In other words, deduplication could be anywhere from two to one, up to 50 to one. I mean it's all over the place depending on the algorithm. Now it's what everybody's algorithms do. Some backup apps do two to one, some do five to one, we do 20 to one as well as much as 50 to one depending on the data types. >> Yeah, so the workload is going to largely determine the combination >> The content type, right. with the algos, right? >> Yeah, the content type. >> So the part of the environment that's behind the illogical air gap, if you will, is deduped data. >> Yes. >> So in this case, is it fair to say that you're trading a positive economic value for a little bit longer restore from that environment? >> No, because if you think about backup 95% of the customers restores are from the most recent data. >> From the disc cache. >> 95% of the time 'cause you think about why do you need fast restores? Somebody deleted a file, somebody overwrote a file. They can't go work, they can't open a file. It's encrypted, it's corrupted. That's what IT people are trying to keep users productive. When do you go for longer-term retention data? It's an SEC audit. It's a HIPAA audit. It's a legal discovery, you don't need that data right away. You have days and weeks to get that ready for that legal discovery or that audit. So we found that boundary where you keep users productive by keeping the most recent data in the disc cache landing zone, but anything that's long term. And by the way, everyone else is long term, at that point. >> Yeah, so the economics are comparable to the dedupe upfront. Are they better, obviously get the performance advance? >> So we would be a lot looped. The thing we replaced the most believe it or not is disc, we're a lot less expensive than the disc. I was meeting with some Veeam folks this morning and we were up against Cisco 3260 disc at a children's hospital. And on our quote was $500,000. The disc was 1.4 million. Just to give you an example of the savings. On a Data Domain we're typically about half the price of a Data Domain. >> Really now? >> The reason why is their front end control are so expensive. They need the fastest trip on the planet 'cause they're trying to do inline deduplication. >> Yeah, so they're chasing >> They need the fastest memory >> on the planet. >> this chips all the time. They need SSD on data to move in and out of the hash table. In order to keep up with inline, they've got to throw so much compute at it that it drives their cost up. >> But now in the case of ransomware attack, are you saying that the landing zone is still available for recovery in some circumstances? Or are you expecting that that disc landing zone would be encrypted by the attacker? >> Those are two different things. One is deletion, one is encryption. So let's do the first scenario. >> I'm talking about malicious encryption. >> Yeah, absolutely. So the first scenario is the threat actor encrypts all your primary data. What's does he go for next? The backup data. 'Cause he knows that's your belt and suspend is to not pay the ransom. If it's disc he's going to go in and put delete commands at the disc, wipe out the disc. If it's a data domain or HPE StoreOnce, it's all going to be gone 'cause it's one tier. He's going to go after our landing zone, it's going to be gone too. It's going to wipe out our landing zone. Except behind that we have the most recent backup deduplicate in the repository as well as all the other backups. So what'll happen is they'll freeze the system 'cause we weren't going to delete anything in the repository for X days 'cause you set up a policy, and then you restore the most recent backup into the landing zone or we can restore it directly to your primary storage area, right? >> Because that tier is not network facing. >> That's right. >> It's fenced off essentially. >> People call us every day of the week saying, you saved me, you saved me again. People are coming up to me here, you saved me, you saved me. >> Tell us a story about that, I mean don't give me the names but how so. >> I'll actually do a funnier story, 'cause these are the ones that our vendors like to tell. 'Cause I'm self-serving as the CEO that's good of course, a little humor. >> It's your 15 minutes of job. >> That is my 15 minutes of fame. So we had one international company who had one ExaGrid at one location, 19 Data Domains at the other locations. Ransomware attack guess what? 19 Data Domains wiped out. The one ExaGrid, the only place they could restore. So now all 20 locations of course are ExaGrids, China, Russia, Mexico, Germany, US, et cetera. They rolled us out worldwide. So it's very common for that to occur. And think about why that is, everyone who's network facing you can get to the storage. You can say all the media servers are buttoned up, but I can find a rogue server and snake my way over the storage, I can. Now, we also of course support the Veeam Data Mover. So let's talk about that since we're at a Veeam conference. We were the first company to ever integrate the Veeam Data Mover. So we were the first actually ever integration with Veeam. And so that Veeam Data Mover is a protocol that goes from Veeam to the ExaGrid, and we run it on both ends. So that's a more secure protocol 'cause it's not an open format protocol like SaaS. So with running the Veeam Data Mover we get about 30% more performance, but you do have a more secure protocol layer. So if you don't get through Veeam but you get through the protocol, boom, we've got a stronger protocol. If you make it through that somehow, or you get to it from a rogue server somewhere else we still have the repository. So we have all these layers so that you can't get at it. >> So you guys have been at this for a while, I mean decade and a half plus. And you've raised a fair amount of money but in today's terms, not really. So you've just had really strong growth, sequential growth. I understand it, and double digit growth year on year. >> Yeah, about 25% a year right now >> 25%, what's your global strategy? >> So we have sales offices in about 30 countries already. So we have three sales teams in Brazil, and three in Germany, and three in the UK, and two in France, and a lot of individual countries, Chile, Argentina, Columbia, Mexico, South Africa, Saudi, Czech Republic, Poland, Dubai, Hong Kong, Australia, Singapore, et cetera. We've just added two sales territories in Japan. We're adding two in India. And we're installed in over 50 countries. So we've been international all along the way. The goal of the company is we're growing nicely. We have not raised money in almost 10 years. >> So you're self-funding. You're cash positive. >> We are cash positive and self-funded and people say, how have you done that for 10 years? >> You know what's interesting is I remember, Dave Scott, Dave Scott was the CEO of 3PAR, and he told me when he came into that job, he told the VCs, they wanted to give him 30 million. He said, I need 80 million. I think he might have raised closer to a hundred which is right around what you guys have raised. But like you said, you haven't raised it in a long time. And in today's terms, that's nothing, right? >> 100 is 500 in today's terms. >> Yeah, right, exactly. And so the thing that really hurt 3PAR, they were public companies so you could see all this stuff is they couldn't expand internationally. It was just too damn expensive to set up the channels, and somehow you guys have figured that out. >> 40% of our business comes out of international. We're growing faster internationally than we are domestically. >> What was the formula there, Bill, was that just slow and steady or? >> It's a great question. >> No, so what we did, we said let's build ExaGrid like a McDonald's franchise, nobody's ever done that before in high tech. So what does that mean? That means you have to have the same product worldwide. You have to have the same spares model worldwide. You have to have the same support model worldwide. So we early on built the installation. So we do 100% of our installs remotely. 100% of our support remotely, yet we're in large enterprises. Customers racks and stacks the appliances we get on with them. We do the entire install on 30 minutes to about three hours. And we've been developing that into the product since day one. So we can remotely install anywhere in the world. We keep spares depots all over the world. We can bring 'em up really quick. Our support model is we have in theater support people. So they're in Europe, they're in APAC, they're in the US, et cetera. And we assign customers to the support people. So they deal with the same support person all the time. So everything is scalable. So right now we're going to open up India. It's the same way we've opened up every other country. Once you've got the McDonald's formula we just stamp it all over the world. >> That's amazing. >> Same pricing, same product same model, same everything. >> So what was the inspiration for that? I mean, you've done this since day one, which is what like 15, 16 years ago. Or just you do engineering or? >> No, so our whole thought was, first of all you can't survive anymore in this world without being an international company. 'Cause if you're going to go after large companies they have offices all over the world. We have companies now that have 17, 18, 20, 30 locations. And there were in every country in the world, you can't go into this business without being able to ship anywhere in the world and support it for a single customer. You're not going into Singapore because of that. You're going to Singapore because some company in Germany has offices in the U.S, Mexico Singapore and Australia. You have to be international. It's a must now. So that was the initial thing is that, our goal is to become a billion dollar company. And we're on path to do that, right. >> You can see a billion. >> Well, I can absolutely see a billion. And we're bigger than everybody thinks. Everybody guesses our revenue always guesses low. So we're bigger than you think. The reason why we don't talk about it is we don't need to. >> That's the headline for our writers, ExaGrid is a billion dollar company and nobody's know about it. >> Million dollar company. >> On its way to a billion. >> That's right. >> You're not disclosing. (Bill laughing) But that's awesome. I mean, that's a great story. I mean, you kind of are a well kept secret, aren't you? >> Well, I dunno if it's a well kept secret. You know, smaller companies never have their awareness of big companies, right? The Dells of the world are a hundred billion. IBM is 70 billion, Cisco is 60 billion. Easy to have awareness, right? If you're under a billion, I got to give a funny story then I think we got to close out here. >> Oh go ahead please. >> So there's one funny story. So I was talking to the CIO of a super large Fortune 500 company. And I said to him, "Just so who do you use?" "I use IBM Db2, and I use, Cisco routers, and I use EMC primary storage, et cetera. And I use all these big." And I said, "Would you ever switch from Db2?" "Oh no, the switching costs would kill me. I could never go to Oracle." So I said to him, "Look would you ever use like a Pure Storage, right. A couple billion dollar company." He says, "Who?" >> Huh, interesting. >> I said to him, all right so skip that. I said, "VMware, would you ever think about going with Nutanix?" "Who?" Those are billion dollar plus companies. And he was saying who? >> Public companies. >> And he was saying who? That's not uncommon when I talk to CIOs. They see the big 30 and that's it. >> Oh, that's interesting. What about your partnership with Veeam? Tell us more about that. >> Yeah, so I would actually, and I'm going to be bold when I say this 'cause I think you can ask anybody here at the conference. We're probably closer first of all, to the Veeam sales force than any company there is. You talk to any Veeam sales rep, they work closer with ExaGrid than any other. Yeah, we are very tight in the field and have been for a long time. We're integrated with the Veeam Data Boomer. We're integrated with SOBR. We're integrated with all the integrations or with the product as well. We have a lot of joint customers. We actually do a lot of selling together, where we go in as Veeam ExaGrid 'cause it's a great end to end story. Especially when we're replacing, let's say a Dell Avamar to Dell Data Domain or a Dell Network with a Dell Data Domain, very commonly Veeam ExaGrid go in together on those types of sales. So we do a lot of co-selling together. We constantly train their systems engineers around the world, every given week we're training either inside sales teams, and we've trained their customer support teams in Columbus and Prague. So we're very tight with 'em we've been tight for over a decade. >> Is your head count public? Can you share that with us? >> So we're just over 300 employees. >> Really, wow. >> We have 70 open positions, so. >> Yeah, what are you looking for? Yeah, everything, right? >> We are looking for engineers. We are looking for customer support people. We're looking for marketing people. We're looking for inside sales people, field people. And we've been hiring, as of late, major account reps that just focus on the Fortune 500. So we've separated that out now. >> When you hire engineers, I mean I think I saw you were long time ago, DG, right? Is that true? >> Yeah, way back in the '80s. >> But systems guy. >> That's how old I am. >> Right, systems guy. I mean, I remember them well Eddie Castro and company. >> Tom West. >> EMV series. >> Tom West was the hero of course. >> The EMV 4000, the EMV 20,000, right? >> When were kids, "The Soul of a New Machine" was the inspirational book but anyway, >> Yeah Tracy Kidder, it was great. >> Are you looking for systems people, what kind of talent are you looking for in engineering? >> So it's a lot of Linux programming type stuff in the product 'cause we run on a Linux space. So it's a lot of Linux programs so its people in those storage. >> Yeah, cool, Bill, hey, thanks for coming on to theCUBE. Well learned a lot, great story. >> It's a pleasure. >> That was fun. >> Congratulations. >> Thanks. >> And good luck. >> All right, thank you. >> All right, and thank you for watching theCUBE's coverage of VeeamON 2022, Dave Vellante for Dave Nicholson. We'll be right back right after this short break, stay with us. (soft beat music)
SUMMARY :
We're here at the Aria in Las Vegas And then you get the attacks on the data You've kind of been the steady and let's say the Dell or And the restores are slow that's the speed we take it in at. and the fact that we So that disc cache layer No, it's still the same. So only the most recent backup are the duplicated data. Okay, so you're deduping the deduplicate at the layer we do. with the algos, right? So the part of the environment 95% of the customers restores 95% of the time 'cause you think about Yeah, so the economics are comparable example of the savings. They need the fastest trip on the planet in and out of the hash table. So let's do the first scenario. So the first scenario is the threat actor Because that tier day of the week saying, I mean don't give me the names but how so. 'Cause I'm self-serving as the CEO So if you don't get through Veeam So you guys have been The goal of the company So you're self-funding. what you guys have raised. And so the thing that really hurt 3PAR, than we are domestically. It's the same way we've Same pricing, same product So what was the inspiration for that? country in the world, So we're bigger than you think. That's the headline for our writers, I mean, you kind of are a The Dells of the world So I said to him, "Look would you ever I said, "VMware, would you ever think They see the big 30 and that's it. Oh, that's interesting. So we do a lot of co-selling together. that just focus on the Fortune 500. Eddie Castro and company. in the product 'cause thanks for coming on to theCUBE. All right, and thank you for watching
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Anita Fix 1
>>Hello, buddy. And welcome back to the cubes. Coverage of Snowflake Data Cloud Summer 2020. We're tracking the rise of the data cloud and fresh off the keynotes. Hear Frank's Luqman, the chairman and CEO of Snowflake, and Anita Lynch, the vice president of data governance at Disney Streaming Services. Folks. Welcome E Need a Disney plus. Awesome. You know, we signed up early. Watched all the Marvel movies. Hamilton, the new Pixar movie Soul. I haven't gotten to the man DeLorean yet. Your favorite, but I really appreciate you guys coming on. Let me start with Frank. I'm glad you're putting forth this vision around the data cloud because I never liked the term Enterprise Data Warehouse. What you're doing is is so different from the sort of that legacy world that I've known all these years. But start with why the data cloud? What problems are you trying to solve? And maybe some of the harder challenges you're seeing? >>Yeah, I know. You know, we have We've come a long way in terms of workload execution, right? In terms of scale and performance and, you know, concurrent execution. We really taking the lid off sort of the physical constraints that that have existed on these types of operations. But there's one problem, uh, that were not yet, uh solving. And that is the silo ing and bunkering of data. Essentially, you know, data is locked in applications. It's locked in data centers that's locked in cloud cloud regions incredibly hard for for data science teams to really, you know, unlocked the true value of data. When you when you can address patterns that that exists across data set. So we're perpetuate, Ah, status we've had for for ever since the beginning off computing. If we don't start Thio, crack that problem now we have that opportunity. But the notion of a data cloud is like basically saying, Look, folks, you know, we we have to start inside, lowing and unlocking the data on bring it into a place where we can access it. Uh, you know, across all these parameters and boundaries that have historically existed, it's It's very much a step level function. Customers have always looked at things won't workload at that time. That mentality really has to go. You really have to have a data cloud mentality as well as a workload orientation towards towards managing data. Yeah, >>Anita is great here in your role at Disney, and you're in your keynote and the work. You're doing the governance work, and you're you're serving a great number of stakeholders, enabling things like data sharing. You got really laser focused on trust, compliance, privacy. This idea of a data clean room is really interesting. You know, maybe you can expand on some of these initiatives here and share what you you're seeing as some of the biggest challenges to success. And, of course, the opportunities that you're unlocking. >>Sure. I mean, in my role leading data to governance, it's really critical to make sure that all of our stakeholders not only know what data is available and accessible to them, they can also understand really easily and quickly whether or not the data that they're using is for the appropriate use case. And so that's a big part of how we scale data governance. And a lot of the work that we would normally have to do manually is actually done for us through the data. Clean rooms. >>Thank you for that. I wonder if you could talk a little bit more about the role of data and how your data strategy has evolved and maybe discuss some of the things that Frank mentioned about data silos. And I mean, obviously you can relate to that having been in the data business for a while, but I wonder if you could elucidate on that. >>Sure, I mean data complexities air going to evolve over time in any traditional data architecture. Er, simply because you often have different teams at different periods in time trying thio, analyze and gather data across Ah, whole lot of different sources. And the complexity that just arises out of that is due to the different needs of specific stakeholders, their time constraints. And quite often, um, it's not always clear how much value they're going to be able to extract from the data at the outset. So what we've tried to do to help break down the silos is allow individuals to see up front how much value they're going to get from the data by knowing that it's trustworthy right away. By knowing that it's something that they can use in their specific use case right away, and by ensuring that essentially, as they're continuing to kind of scale the use cases that they're focused on. They're no longer required. Thio make multiple copies of the data, do multiple steps to reprocess the data. And that makes all the difference in the world, >>for sure. I mean, copy creep, because it be the silent killer. Frank, I followed you for a number of years. You know, your big thinker. You and I have had a lot of conversations about the near term midterm and long term. I wonder if you could talk about you know, when you're Kino. You talk about eliminating silos and connecting across data sources, which really powerful concept. But really only if people are willing and able to connect and collaborate. Where do you see that happening? Maybe What are some of the blockers there? >>Well, there's there's certainly, ah natural friction there. I still remember when we first started to talk to to Salesforce, you know, they had discovered that we were top three destination off sales first data, and they were wondering, you know why that was. And and the reason is, of course, that people take salesforce data, push it to snowflake because they wanna overlay it with what data outside of Salesforce. You know, whether it's adobe or any other marketing data set. And then they want to run very highly skilled processes, you know, on it. But the reflexes in the world of SAS is always like, no, we're an island were planning down to ourselves. Everybody needs to come with us as opposed to we We go, you know, to a different platform to run these type of processes. It's no different for the for the public club. Venter Day didn't mean they have, you know, massive moats around there. Uh, you know, their stories to, you know, really prevent data from from leaving their their orbit. Eso there is natural friction in in terms off for this to happen. But on the other hand, you know, there is an enormous need, you know, we can't deliver on on the power and potential of data unless we allow it to come together. Uh, snowflake is the platform that allows that to happen. You know, we were pleased with our relationship with Salesforce because they did appreciate you know why this was important and why this was necessary. And we think you know, other parts of the industry will gradually come around to it as well. So the the idea of a data cloud has really come, right? People are recognizing, you know, why does this matters now? It's not gonna happen overnight, And there's a step global function of very big change in mentality and orientation. You know, >>it's almost as though the SAS ification of our industries sort of repeated some of the application silos, and you build a hardened top around it. All the processes are hardened around it, and Okay, here we go. And you're really trying to break that, aren't you? Yeah, Exactly. Anita. Again, I wanna come back to this notion of governance. It's so it's so important. It's the first role in your title, and it really underscores the importance of this. Um, you know, Frank was just talking about some of the hurdles, and and this is this is a big one. I mean, we saw this in the early days of big data. Where governance was this after thought it was like, bolted on kind of wild, Wild West. I'm interested in your governance journey, and maybe you can share a little bit about what role Snowflake has played there in terms of supporting that agenda. Bond. Kind of What's next on that journey? >>Sure. Well, you know, I've I've led data teams in a numerous, uh, in numerous ways over my career. This is the first time that I've actually had the opportunity to focus on governance. And what it's done is allowed for my organization to scale much more rapidly. And that's so critically important for our overall strategy as a company. >>Well, I mean a big part of what you were talking about, at least my inference in your your talk was really that the business folks didn't have to care about, you know, wonder about they cared about it. But they're not the wonder about and and about the privacy, the concerns, etcetera. You've taken care of all that. It's sort of transparent to them. Is that >>yeah, right. That's right. Absolutely. So we focus on ensuring compliance across all the different regions where we operate. We also partner very heavily with our legal and information security teams. They're critical to ensuring, you know, that we're able Thio do this. We don't We don't do it alone. But governance includes not just, you know, the compliance and the privacy. It's also about data access, and it's also about ensuring data quality. And so all of that comes together under the governance umbrella. I also lead teams that focus on things like instrumentation, which is how we collect data. We focus on the infrastructure and making sure that we've architected for scale and all of these air really important components of our strategy. >>I got. So I have a question. Maybe each of you can answer. I I sort of see this our industry moving from, you know, products. So then the platforms and platforms even involving into ecosystems. And then there's this ecosystem of of data. You guys both talked a lot about data sharing. But maybe Frank, you could start in Anita. You can add on to Frank's answer. You're obviously both both passionate about the use of of data and trying to do so in a responsible way. That's critical, but it's also gonna have business impact. Frank, where's this passion come from? On your side. And how are you putting in tow action in your own organization? >>Well, you know, I'm really gonna date myself here, but, you know, many, many years ago, you know, I saw the first glimpse off, uh, multidimensional databases that were used for reporting. Really, On IBM mainframes on debt was extraordinarily difficult. We didn't even have the words back then. In terms of data, warehouses and business. All these terms didn't exist. People just knew that they wanted to have, um, or flexible way of reporting and being able Thio pivot data dimensionally and all these kinds of things. And I just whatever this predates, you know, Windows 3.1, which, really, you know, set off the whole sort of graphical in a way of dealing with systems which there's not a whole generations of people that don't know any different. Right? So I I've lived the pain off this problem on sort of been had a front row seat to watching this This transpire over a very long period of time. And that's that's one of the reasons um, you know why I'm here? Because I finally seen, you know, a glimpse off, you know, also as an industry fully fully just unleashing and unlocking the potential were not in a place where the technology is ahead of people's ability to harness it right, which we've We've never been there before, right? It was always like we wanted to do things that technology wouldn't let us. It's different now. I mean, people are just heads are spinning with what's now possible, which is why you see markets evolved very rapidly right now. Way we were talking earlier about how you can't take, you know, past definitions and concepts and apply them to what's going on the world. The world's changing right in front of your eyes right now. >>Sonita. Maybe you could add on to what Frank just said and share some of the business impacts and and outcomes that air notable since you're really applied your your love of data and maybe maybe touch on culture, your data culture. You know any words of wisdom for folks in the audience who might be thinking about embarking on a data cloud journey similar to what you've been on? >>Yeah, sure, I think for me. I fell in love with technology first, and then I fell in love with data, and I fell in love with data because of the impact the data can have on both the business and the technology strategy. And so it's sort of that nexus, you know, between all three and in terms of my career journey and and some of the impacts that I've seen I mean, I think with the advent of the cloud, you know before, Well, how do I say that before the cloud actually became, you know, so prevalent in such a common part of the strategy that's required? It was so difficult, you know, so painful. It took so many hours to actually be able to calculate, you know, the volumes of data that we had. Now we have that accessibility, and then on top of it with the snowflake data cloud, it's much more performance oriented from a cost perspective because you don't have multiple copies of the data, or at least you don't have toe have multiple copies of the data. And I think moving beyond some of the traditional mechanisms for for measuring business impact has has only been possible with the volumes of data that we have available to us today. And it's just it's phenomenal to see the speed at which we can operate and really, truly understand our customers, interests and their preferences, and then tailor the experiences that they really want and deserve for them. Um, it's It's been a great feeling. Thio, get to this point in time. >>That's fantastic. So, Frank, I gotta ask you if you're still in your spare time, you decided to write a book? I'm loving it. Um, I don't have a signed copy, so I'm gonna have to send it back and have you sign it. But you're I love the inside baseball. It's just awesome. Eso really appreciate that. So But why did you decide to write a book? >>Well, there were a couple of reasons. Obviously, we thought it was an interesting tale to tell for anybody you know who is interested in, You know what's going on. How did this come about, You know, where the characters behind the scenes and all this kind of stuff. But, you know, from a business standpoint, because this is such a step function, it's so non incremental. We felt like, you know, we really needed quite a bit of real estate to really lay out what the full narrative and context is on. Do you know we thought books titled The Rise of the Data Cloud. That's exactly what it ISS and We're trying to make the case for that mindset, that mentality, that strategy. Because all of us, you know, I think is an industry or were risk off persisting, perpetuating, You know, where we've been since the beginning off computing. So we're really trying to make a pretty forceful case for Look, you know, there is an enormous opportunity out there, The different choices you have to make along the way. >>Guys, we got to leave it there. Frank. I know you and I are gonna talk again. Anita. I hope we have a chance to meet face to face and and talking the Cube live someday. You're phenomenal, guest. And what a great story. Thank you both for coming on. And thank you for watching. Keep it right there. You're watching the Snowflake Data Cloud Summit on the Cube.
SUMMARY :
And maybe some of the harder challenges you're seeing? But the notion of a data cloud is like basically saying, Look, folks, you know, You know, maybe you can expand on some of these initiatives here and share what you you're seeing as some of the biggest And a lot of the work that we would normally have to do manually is actually done for And I mean, obviously you can relate to that having been in the data business for a while, And that makes all the difference in the world, I wonder if you could talk about you And we think you know, other parts of the industry will gradually come around to it as well. Um, you know, Frank was just talking about some of the hurdles, and and this is this is a This is the first time that I've actually had the opportunity was really that the business folks didn't have to care about, you know, not just, you know, the compliance and the privacy. And how are you putting in tow action in your own organization? Because I finally seen, you know, a glimpse off, Maybe you could add on to what Frank just said and share some of the business impacts able to calculate, you know, the volumes of data that we had. Um, I don't have a signed copy, so I'm gonna have to send it back and have you sign it. Because all of us, you know, I think is an industry or And thank you for watching.
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Frank Slootman & Anita Lynch FIX v2
>>Hello, buddy. And welcome back to the cubes. Coverage of Snowflake Data Cloud Summer 2020. We're tracking the rise of the data cloud and fresh off the keynotes. Hear Frank's Luqman, the chairman and CEO of Snowflake, and Anita Lynch, the vice president of data governance at Disney Streaming Services. Folks. Welcome E Need a Disney plus. Awesome. You know, we signed up early. Watched all the Marvel movies. Hamilton, the new Pixar movie Soul. I haven't gotten to the man DeLorean yet. Your favorite, but I really appreciate you guys coming on. Let me start with Frank. I'm glad you're putting forth this vision around the data cloud because I never liked the term Enterprise Data Warehouse. What you're doing is is so different from the sort of that legacy world that I've known all these years. But start with why the data cloud? What problems are you trying to solve? And maybe some of the harder challenges you're seeing? >>Yeah. You know, we have We've come a long way in terms of workload, execution, right? In terms of scale and performance and concurrent execution. We really taking the lid off. Sort of the physical constraints that that have existed on these types of operations. But there's one problem, uh, that were not yet, uh solving. And that is the silo ing and bunkering of data essentially in the data is locked in applications. It's locked in data centers. It's locked in cloud cloud regions incredibly hard for for data science teams to really unlock the true value of data when you when you can address patterns that that exists across data set. So we're perpetuate, uh, status we've had for for ever since the beginning off computing. If we don't start Thio, crack that problem now we have that opportunity. But the notion of a data cloud is like basically saying, Look, folks, you know, we we have to start inside, lowing and unlocking the data on bring it into a place where we can access it. Uh, you know, across all these parameters and boundaries that have historically existed, it's very much a step level function. Customers have always looked at things won't workload at that time. That mentality really has to go. You really have to have a data club mentality as well as a workload orientation towards towards managing data. >>Anita is great here in your role at Disney and you're in your keynote and the work you're doing the governance work and you're you're serving a great number of stakeholders, enabling things like data sharing. You got really laser focused on trust, compliance, privacy. This idea of a data clean room is really interesting. You know, maybe you can expand on some of these initiatives here and share what you're seeing as some of the biggest challenges to success. And, of course, the opportunities that you're unlocking. >>Sure, I mean, in my role leading data to governance, it's really critical to make sure that all of our stakeholders not only know what data is available and accessible to them, they can also understand really easily and quickly whether or not the data that they're using is for the appropriate use case. And so that's a big part of how we scale data governance. And a lot of the work that we would normally have to do manually is actually done for us through the data Clean rooms. >>Thank you for that. I wonder if you could talk a little bit more about the role of data and how your data strategy has evolved and maybe discuss some of the things that Frank mentioned about data silos. And I mean, obviously you can relate to that having been in the data business for a while, but I wonder if you could elucidate on that. >>Sure, I mean data complexities air going to evolve over time in any traditional data architecture. Er, simply because you often have different teams at different periods in time trying thio, analyze and gather data across Ah, whole lot of different sources. And the complexity that just arises out of that is due to the different needs of specific stakeholders, their time constraints. And quite often, um, it's not always clear how much value they're gonna be able to extract from the data at the outset. So what we've tried to do to help break down the silos is allow individuals to see up front how much value they're going to get from the data by knowing that it's trustworthy right away. By knowing that it's something that they can use in their specific use case right away, and by ensuring that essentially, as they're continuing to kind of scale, the use cases that they're focused on their no longer required Thio make multiple copies of the data, do multiple steps to reprocess the data. And that makes all the difference in the world, >>for sure. I mean, copy creep, because it be the silent killer. Frank, I've followed you for a number of years. Your big thinker. You and I have had a lot of conversations about the near term midterm and long term. I wonder if you could talk about you know, when you're Kino. You talk about eliminating silos and connecting across data sources, which really powerful concept. But really only if people are willing and able to connect and collaborate. Where do you see that happening? Maybe What are some of the blockers there? >>Well, there's there's certainly, ah, natural friction there. I still remember when we first started to talk to to Salesforce, you know, they had discovered that we were top three destination off sales first data, and they were wondering why that was. And the reason is, of course, that people take salesforce data, push it to snowflake because they wanna overlay it with what data? Outside of Salesforce, you know, whether it's adobe or any other marketing data set and then they want to run very highly skilled processes, you know, on it. But the reflexes in the world of SAS is always like, No, we're an island were planning down to ourselves. Everybody needs to come with us as opposed to we We go, you know, to a different platform to run these type of processes. It's no different for the for the public club. Better day didn't mean they have, you know, massive moats around there. Uh, you know, their stories to, you know, really prevent data from from leaving their their orbit. Eso there is natural friction in, uh, in terms off for this to happen. But on the other hand, you know, there is an enormous need, you know, we can't deliver on on the power and potential of data unless we allow it to come together. Uh, snowflake is the platform that allows that to happen. Uh, you know, we were pleased with our relationship with Salesforce because they did appreciate you know why this was important and why this was necessary. And we think you know, other parts of the industry will gradually come around to it as well. So the the idea of a data cloud has really come, right? Uh, people are recognizing, you know, why does this matter now? It's not gonna happen overnight. There's a step global function of very big change in mentality and orientation. >>Yeah. It's almost as though the SAS ification of our industry sort of repeated some of the application silos and you build a hardened top around it. All the processes are hard around. OK, here we go. And you're really trying to break that, aren't you? Yeah, Exactly. Anita. Again, I wanna come back to this notion of governance. It's so it's so important. It's the first role in your title, and it really underscores the importance of this. Um, you know, Frank was just talking about some of the hurdles, and this is this is a big one. I mean, we saw this in the early days of big data. Where governance was this after thought it was like, bolted on kind of wild, Wild West. I'm interested in your governance journey. And maybe you could share a little bit about what role snowflake has played there in terms of supporting that agenda. Bond. Kind of What's next on that journey? >>Sure. Well, you know, I've I've led data teams in a numerous, uh, in numerous ways over my career. This is the first time that I've actually had the opportunity to focus on governance. And what it's done is allowed for my organization to scale much more rapidly. And that's so critically important for our overall strategy as a company. >>Well, I mean a big part of what you were talking about. At least my inference in your talk was really that the business folks didn't have to care about, you know, wonder about they cared about it. But they're not the wonder about and and about the privacy, the concerns, etcetera. You've taken care of all that. It's sort of transparent to them. Is that >>yeah, right. That's right. Absolutely So we focus on ensuring compliance across all of the different regions where we operate. We also partner very heavily with our legal and information security teams. They're critical to ensuring, you know, that were ableto do this. We don't we don't do it alone. But governance includes not just, you know, the compliance and the privacy. It's also about data access, and it's also about ensuring data quality. And so all of that comes together under the governance umbrella. I also lead teams that focus on things like instrumentation, which is how we collect data. We focus on the infrastructure and making sure that we've architected for scale and all of these air really important components of our strategy. >>I got. So I have a question. Maybe each of you can answer. I I sort of see this our industry moving from, you know, products toe, then two platforms and platforms, even involving into ecosystems. And then there's this ecosystem of data. You guys both talked a lot about data sharing, But maybe Frank, you could start in Anita. You can add on to Frank's answer. You're obviously both both passionate about the use of data and trying to do so in a responsible way. That's critical, but it's also gonna have business impact. Frank, where's this passion come from? On your side. And how are you putting in tow action in your own organization? >>Well, you know, I'm really gonna date myself here, but, you know, uh, many, many years ago, uh, I saw the first glimpse off, uh, multidimensional databases that were used for reporting really on IBM mainframes on git was extraordinarily difficult. We didn't even have the words back then in terms of data, warehouses and all these terms didn't exist. People just knew that they wanted to have, um, or flexible way of reporting and being able Thio pivot data dimensionally and all these kinds of things. And I just whatever this predates, you know, Windows 3.1, which really set off the whole sort of graphical in a way of dealing with systems which there's not a whole generations of people that don't know any different, Right? So I I've lived the pain off. This problem on sort of had a front row seat to watching this this transpire over a very long period of time. And that's that's one of the reasons you know why I'm here. Because I finally seen a glimpse off. You know, I also as an industry fully fully just unleashing and unlocking the potential were not in a place where the technology is ahead of people's ability to harness it right, which we've never been there before, right? It was always like we wanted to do things that technology wouldn't let us. It's different now. I mean, people are just heads are spinning with what's now possible, which is why you see markets evolved very rapidly right now. We were talking earlier about how you can't take, you know, past definitions and concepts and apply them to what's going on the world. The world's changing right in front of your eyes right now. >>Sonita. Maybe you could add on to what Frank just said and share some of the business impacts and and outcomes that are notable since you're really applied your your love of data and maybe maybe touch on culture, data, culture, any words of wisdom for folks in the audience who might be thinking about embarking on a data cloud journey similar to what you've been on? >>Yeah, sure, I think for me. I fell in love with technology first, and then I fell in love with data, and I fell in love with data because of the impact the data can have on both the business and the technology strategy. And so it's sort of that nexus, you know, between all three and in terms of my career journey and some of the impacts that I've seen. I mean, I think with the advent of the cloud you know before. Well, how do I say that before the cloud actually became, you know, so prevalent and such a common part of the strategy that's required It was so difficult, you know, so painful. It took so many hours to actually be able to calculate, you know, the volumes of data that we had. Now we have that accessibility, and then on top of it with the snowflake data cloud, it's much more performance oriented from a cost perspective because you don't have multiple copies of the data, or at least you don't have toe have multiple copies of the data. And I think moving beyond some of the traditional mechanisms for for measuring business impact has has only been possible with the volumes of data that we have available to us today. And it's just it's phenomenal to see the speed at which we can operate and really, truly understand our customers, interests and their preferences, and then tailor the experiences that they really want and deserve for them. Um, it's it's been a great feeling. Thio, get to this point in time. >>That's fantastic. So, Frank, I gotta ask you if you're still in your spare time. You decided to write a book? I'm loving it. Um, I don't have a signed copy, so I'm gonna have to send it back and have you sign it. But your love, the inside baseball, it's just awesome. Eso really appreciate that. So but why did you decide to write a book? >>Well, there were a couple of reasons. Obviously, uh, we thought it was an interesting tale to tell for anybody who's interested in, you know what's going on. How did this come about, You know, where the characters behind the scenes and all this kind of stuff. But, you know, from a business standpoint, because this is such a step function, it's so non incremental. We felt like, you know, we really needed quite a bit of real estate to really lay out what the full narrative in context is on. Do you know, we thought books titled The Rise of the Data Cloud. That's exactly what it iss. And we're trying to make the case for that mindset, that mentality, that strategy. Uh, because all of us, you know, I think it's an industry were risk off, you know, persisting, perpetuating. Uh, you know, where we've been since the beginning off computing. So we're really trying to make a pretty forceful case for Look, there's an enormous opportunity out there. The different choices you have to make along the way. >>Guys, we got to leave it there. Frank. I know you and I are gonna talk again. Anita. I hope we have a chance to meet face to face and and talking the Cube live someday. You're phenomenal guests. And what a great story. Thank you both for coming on. Thank you. All right, you're welcome. And keep it right there, buddy. We'll be back for the next guest right after this short break and we're clear. All right. Not bad.
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And maybe some of the harder challenges you're seeing? But the notion of a data cloud is like basically saying, Look, folks, you know, You know, maybe you can expand on some of these initiatives here and share what you're seeing as some of the biggest And a lot of the work that we would normally have to do manually is actually done for And I mean, obviously you can relate to that having been in the data business for a while, And that makes all the difference in the world, I wonder if you could talk about you And we think you know, other parts of the industry will gradually come around to it as well. And maybe you could share a little bit about what role snowflake has played there This is the first time that I've actually had the opportunity was really that the business folks didn't have to care about, you know, not just, you know, the compliance and the privacy. And how are you putting in tow action in your own organization? And I just whatever this predates, you know, Windows 3.1, Maybe you could add on to what Frank just said and share some of the business impacts able to calculate, you know, the volumes of data that we had. Um, I don't have a signed copy, so I'm gonna have to send it back and have you sign it. Uh, because all of us, you know, I think it's an industry were I know you and I are gonna talk again.
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David Piester, Io-Tahoe & Eddie Edwards, Direct Energy | AWS re:Invent 2019
>>long from Las Vegas. It's the Q covering a ws re invent 2019. Brought to you by Amazon Web service is and in along with its ecosystem partners. >>Hey, welcome back to the cubes. Coverage of AWS 19 from Las Vegas. This is Day two of our coverage of three days. Two sets, lots of cute content. Lisa Martin here with Justin Warren, founder and chief analyst. A pivot nine. Justin and I are joined by a couple of guests New to the Cube. We've got David Meister next to meet Global head of sales for Io Tahoe. Welcome. Eddie Edwards with a cool name. Global Data Service is director from Direct Energy. Welcome, Eddie. Thank you. Okay, So, David, I know we had somebody from Io Tahoe on yesterday, but I'd love for you to give her audience an overview of Io Tahoe, and then you gotta tell us what the name means. >>Okay. Well, day pie stir. Io Tahoe thinks it's wonderful event here in AWS and excited to be here. Uh, I, oh, Tahoe were located in downtown on Wall Street, New York on and I Oh, Tahoe. Well, there's a lot of different meanings, but mainly Tahoe for Data Lake Input output into the lake is how it was originally meant So But ah, little background on Io Tahoe way are 2014. We came out way started in stealth came out of stealth in 2017 with two signature clients. When you're going to hear from in a moment direct energy, the other one g e and we'll speak to those in just a moment I owe Tahoe takes a unique approach way have nine machine learning machine learning algorithms 14 future sets that interrogates the data. At the data level, we go past metadata, so solving that really difficult data challenge and I'm gonna let Eddie describe some of the use cases that were around data migration, P II discovery, and so over to you >>a little bit about direct energy. What, you where you're located, What you guys do and how data is absolutely critical to your business. Yeah, >>sure. So direct energy. Well, it's the largest residential energy supplier in the er us around 5000 employees. Loss of this is coming from acquisitions. So as you can imagine, we have a vast amount of data that we need some money. Currently, I've got just under 1700 applications in my portfolio. Onda a lot. The challenges We guys are around the cost, driving down costs to serve so we can pass that back onto our consumers on the challenge that with hard is how best to gain that understanding. Where I alter whole came into play, it was vainly around off ability to use the products quickly for being able to connect to our existing sources to discover the data. What, then, that Thio catalog that information to start applying the rules around whether it be legislation like GDP, are or that way gets a lot of cases where these difference between the states on the standings and definitions so the product gives us the ability to bring a common approach So that information a good success story, would be about three months ago, we took the 30 and applications for our North America home business. We were able to running through the product within a week on that gave us the information to them, consolidate the estate downwards, working with bar business colleagues Thio, identify all the data we don't see the archival retention reels on, bring you no more meaning to the data on actually improve ourselves opportunities by highlights in that rich information that was not known >>previously. Yes, you mentioned that you growing through acquisition. One thing that people tend to underestimate around I t. Is that it's not a heterogeneous. It's not a homogeneous environments hatred genius. Like as soon as you buy another company, you've got another. You got another silent. You got another day to say. You got something else. So walk us through how iota who actually deals with that very disparity set of data that you've night out inherited from just acquiring all of these different companies? >>Yeah, so exactly right. You know, every time we a private organization, they would have various different applications that were running in the estate. Where would be an old article? I say, Hey, sequel tap environment. What we're able to do is use the products to plug in a name profile to understand what's inside knowledge they have around their customer base and how we can number in. That's in to build up a single view and offer additional products value adding products or rewards for customers, whether that be, uh on our hay truck side our heat in a ventilation and air con unit, which again we have 4600 engineers in that space. So it's opening up new opportunities and territories to us. >>Go ahead, >>say additionally to that, we're across multiple sectors, but the problem death by Excel was in the financial service is we're located on Wall Street. As I mentioned on this problem of legacy to spirit, data, sources and understanding, and knowing your data was a common problem, banks were just throwing people at the problem. So his use case with 1700 applications, a lot of them legacy is fits right into what we d'oh and cataloging is he mentioned. We catalogue with that discover in search engine that we have. We enable search cross enterprise. But Discovery we auto tag and auto classify the sensitive data into the catalog automatically, and that's a key part of what we do. And it >>was that Dave is something in thinking of differentiation, wanting to know what is unique about Iota. What was the opportunity that you guys saw? But is the cataloging and the sensitive information one of the key things that makes it a difference >>Way enabled data governance. So it's not just sensitive information way catalog, entire data set multiple data sets. And what makes us what differentiates us is that the machine learning way Interrogate in brute force The data So every single so metadata beyond so 1,000,000,000 rose. 100,000 columns. Large, complex data sets way. Interrogate every field value. And we tell you what this looks like A phone number. This looks like an address. This looks like a first name. This looks like the last name and we tagged at to the catalog. And then anything that sensitive in nature will color coded red green, highly sensitive, sensitive. So that's our big differentiator. >>So is that like 100% visibility into the granularity of what is in this data? >>Yes, that's that's one of the issues is who were here ahead of us. We're finding a lot of folks are wanting to go to the cloud, but they can't get access to the data. They don't know their data. They don't understand it. On DSO where that bridge were a key strategic partner for aws Andi we're excited about the opportunity that's come about in the last six months with AWS because we're gonna be that key geese for migration to the cloud >>so that the data like I love the name iota, How But in your opinion, you know, you could hear so many different things about Data Lake Data's turning into data Swamp is there's still a lot of value and data lakes that customers just like you're saying before, you just don't know what they have. >>Well, what's interesting in this transition to one of other clients? But on I just want to make a note that way actually started in the relational world. So we're already a mess. We're across header genius environment so but Tahoe does have more to do with Lake. But at a time a few years back, everybody was just dumping data into the lake. They didn't understand what what was in there, and it's created in this era of privacy, a big issue, and Comcast had this problem. The large Terry Tate instance just dumping into the lake, not understanding data flows, how they're data's flowing, not understanding what's in the lake, sensitivity wise, and they want to start, you know they want enable b I. They want they want to start doing analytics, but you gotta understand and know the data, right? So for Comcast, we enable data ops for them automatically with our machine learning. So that was one of the use cases. And then they put the information and we integrated with Apache Atlas, and they have a large JW aws instance, and they're able to then better govern their data on S O N G. Digital. One other customer very complex use case around their data. 36 e. R. P s being migrated toe one virtually r p in the lake. And think about finance data How difficult that is to manage and understand. So we were a key piece in helping that migration happen in weeks rather than months. >>David, you mentioned cloud. Clearly weird. We're at a cloud show, but you mentioned knowing your data. One of the aspect of that cloud is that it moves fast, and it's a much bigger scale than what we've been used to. So I'm interested. Maybe, Eddie, you can. You can fill us in here as well about the use of a tool to help you know your data when we're not creating any less stated. There's just more and more data. So at this speed and this scale, how important is it that you actually have tooling to provide to the to the humans who have to go on that operate on all of this data >>building on what David was saying around the speed in the agility side, you know, now all our information I would know for North America home business is in AWS Hold on ns free bucket. We are already starting work with AWS connect on the call center side. Being able to stream that information through so we're getting to the point now is an organization where we're able to profile the data riel. Time on. Take that information Bolts predict what the customers going going to do is part that machine learning side. So we're starting to trial where we will interject into a call to say, Well, you know, a customer might be on your digital site trying to do a journey. You can see the challenges around data, and you could Then they go in with a chop using, say, the new AWS trap that's just coming through at the moment. So >>one of the things that opportunities I'm here. Sorry, Eddie is the opportunity to leverage the insights into the data to deliver more. You mentioned like customer words, are more personalized experience or a call center agent. Knowing this is the problem of this customer is experiencing this way. Have tried X, y and Z to resolve, or this customer is loyal to pay their bills on time. They should be eligible for some sort of reward program. I think consumers that I think amazon dot com has created us this demanding consumer that way expect you to know us. I expect you to serve us up things that you think we want. Talk to me about the opportunity that I owe Ty was is giving your business to be able to delight customers in ways that you probably couldn't even have predicted? >>Well, they touched on the tagging earlier, you know, survive on the stunned in the data that's coming through. Being able to use the data flow technology on dhe categorizing were able than telling kidding with wider estate. So David mentioned Comcast around 36 e. R. P. You know, we've just gone through the same in other parts of our organization. We're driving the additional level of value, turning away from being a manually labor intensive task. So I used to have 20 architects that daily goal through trying to build an understanding the relationship. I do not need that now. I just have a couple of people that are able to take the outputs and then be able to validate the information using the products. >>And I like that. There's just so much you mentioned customer 360. Example at a call centre. There's so much data ops that has to happen to make that happen on. That's the most difficult challenge to solve. And that's where we come in. And after you catalogue the data, I just want to touch on this. We enable search for the enterprise so you're now connected to 50 115 100 sources with our software. Now you've catalogued it. You profiled it. Now you can search Karen Kim Kim Smith, So your your your engineers, your architect, your data stewards influences your business analysts. This is folks can now search anything they want and find anything sensitive. Find that person find an invoice, and that helps enable. But you mentioned the customer >>360. But I can Also. What I'm hearing is, as it has the potential to enable a better relationship between I t in the business. >>Absolutely. It brings those both together because they're so siloed. In this day and age, your data siloed and your business is siloed in a different business unit. So this helps exactly collaborate crowdsource, bring it all together. One platform >>and how many you so 1700 applications. How many you mentioned the 36 or so air peace. What percentage? If you can guess who have you been able to reduce duplicate triplicate at center applications? And what are some of the overarching business benefits that direct energy is achieving? >>So incentive the direct senator, decide that we're just at the beginning about journey. We're about four months in what? We've already decommissioned 12. The applications I was starting to move out to the wider side in terms of benefits are oh, I probably around 300% of the moment >>in a 300% r A y in just a few months. >>Just now, you know you've got some of the basic savings around the story side. We're also getting large savings from some of the existing that support agreements that we have in place. David touched on data Rob's. I've been able to reduce the amount of people that are required to support the team. There is now a more common on the standing within the organization and have money to turn it more into a self care opportunity with the business operations by pushing the line from being a technical problem to a business challenge. And at the end of the day, they're the experts. They understand the data better than any IittIe fault that sat in a corner, right? So I'm >>gonna ask you one more question. What gave you the confidence that I Oh, Tahoe was the right solution for you >>purely down Thio three Open Soul site. So we come from a you know I've been using. I'll tell whole probably for about two years in parts of the organization. We were very early. Adopters are over technologies in the open source market, and it was just the ability thio on the proof of concept to be able to turn it around iTunes, where you'll go to a traditional vendor, which would take a few months large business cases. They need any of that. We were able to show results within 24 48 hours on now buys the confidence. And I'm sure David would take the challenge of being able to plug in some day. It says on to show you the day. >>Cool stuff, guys. Well, thank you for sharing with us what you guys are doing. And I have a Iot Tahoe keeping up data Lake Blue and the successes that you're cheating in such a short time, but direct energy. I appreciate your time, guys. Thank you. Excellent. Our pleasure. >>No, you'll day. >>Exactly know your data. My guests and my co host, Justin Warren. I'm Lisa Martin. I'm gonna go often. Learn my data. Now you've been watching the Cube and AWS reinvent 19. Thanks for watching
SUMMARY :
Brought to you by Amazon Web service Justin and I are joined by a couple of guests New to the Cube. P II discovery, and so over to you critical to your business. the products quickly for being able to connect to our existing sources to discover You got another day to say. That's in to build up a single view and offer but the problem death by Excel was in the financial service is we're But is the cataloging and the sensitive information one of the key things that makes it And we tell you what this looks like A phone number. in the last six months with AWS because we're gonna be that key geese for so that the data like I love the name iota, How But in does have more to do with Lake. So at this speed and this scale, how important is it that you actually have tooling into a call to say, Well, you know, a customer might be on your digital site Sorry, Eddie is the opportunity to leverage I just have a couple of people that are able to take the outputs and then be on. That's the most difficult challenge to solve. What I'm hearing is, as it has the potential to enable So this helps exactly How many you mentioned the 36 or so So incentive the direct senator, decide that we're just at the beginning about journey. reduce the amount of people that are required to support the team. Tahoe was the right solution for you It says on to show you the day. Well, thank you for sharing with us what you guys are doing. Exactly know your data.
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Kevin Shatzkamer, Dell EMC & Ihab Tarazi, Dell Technologies | VMworld 2019
>> live from San Francisco, celebrating 10 years of high tech coverage. It's the Cube covering Veum World 2019 brought to you by VM Wear and its ecosystem partners. >> Welcome back here on the Cube, we continue our coverage. We're live in San Francisco. Mosconi, North Day to wrapping up Day two of our three days of coverage here, Veum. World 2019 day Volante. John Wall's glad to have you with us here on the Cube. And we're now joined by Kevin Schatz. Camera. Who's the Vice president of service provider Strategy and solutions. A deli. Um, See, Kevin. Good to see this afternoon. Thank you. You as well. And, uh, yeah, Tarazi, Who is the S v p and chief technical officer at Dell Technologies in the heart. Good to see you. Thanks for taking the time to be with us. A couple of telco guys and we've had a lot of telco on and talking about it in terms of progress that you made. This was an area that you got into with a major commitment, some probably three years ago. Kind of bitch market for me then for where you were there on on day one to where you are now today and the progress you've made and maybe the service is that you're about to provide. Yeah, >> sure. So I think if we look over the last three years, our opportunity that we defined early on telecommunications space was the virtual ization, and software to find everything was leaving the data center. And we would see the software to find architecture extend all the way from radio through the core network through the cloud over a period of time. And it started with technologies like network function virtualization. So if we flash back three years ago, where our entire strategy was built on the premise that relationships with the network equipment providers like Nokia and Ericsson, where our primary path to market our primary opportunity, I think what we've realized is we've emerged in this space to a greater detail is that our expertise, our expertise and experience in building I T Networks and Building Cloud has led to the first wave of conversations in the telecommunications industry directly not through the network equipment providers, but that carriers want to engage directly with Delhi emcee for the lessons learned and how did to play. I tr detectors. And now, as we extend towards the edge that they want to engage directly with Del Technologies in terms of how we build cloud architectures. We've had a number of big announcements. Over the last several years. We've announced partnerships and engagements with NTT. We've announced partnerships and engagements with China Unicom. Just in the last three months, we've announced partnerships with our rounds around network EJ out of France and then most recently with 18 C on the automation of EJ infrastructure related to their airship project. I think from a benchmark perspective, it's just been a continued growth opportunity for us and recognition that the more we engaged in, the more we contribute as a productive member of what is a very complex and changing and transforming industry, the more success in relationships that will build, and the more it will translate into opportunity to sell to >> when you think about you have the the modernization of N F. E. For example, as a former technologist inside a large telco, Um, what were some of the challenges? Is it? It's taken a long time. Obviously, when you talk to some of the telcos, they say, Well, you know it affects our infrastructure, but we still get this application mass. I mean, maybe you could add some color and describe for our audience why it's been so challenging. >> Yeah, I think that's an excellent question. Um, going back to my days at Telco on data centers, even S d n and the software defined tools were just beginning to show up. So the biggest challenges where you were basically having toe work with predefined operating system. But he defined hardware. The hardware was not exposed for for GAM ability, the ability to take advantage of it. And then you had to interrogate multiple players of technology in a way where it took significant time, too, not only for software development, but for product development and user experience. Since then, many of those walls have come down, and some of them have come down very hard. When you look at what we're doing, Adele here and we lead for the open networking. Not only do you have the choice of operating system were also pushing hard. Don't new open operating systems for networking like Sonic with Microsoft and bade calm. And then we're taking industry leading steps to expose the silicon chips themselves for four GAM ability. These are all the components that are critical. When you talk about five G, for example, do you really have to have those capabilities? I also would say that the software evolution have made it to infrastructure. The Dev ops and the modern applications we talk about here is also available for infrastructure, which means you really can develop a capability in weeks instead of years and months. Five people can do in amazing parkas. All of this was not possible before, >> so we talked to Shekhar about this in the earlier segment challenges in the telco business. I mean, the one hand you got these quasi monopolies in some cases real monopolies that just chug along and do pretty well. But the same time you got the cost for a bit dramatically coming down, you've got the data growth doing this. You got over the top providers taking advantage of the those those networks, and so new infrastructure allows them to be more more agile. But there's a workforce component to that, and there's a skill set, and that's how they got to transform. I wonder if you could maybe talk about that a little bit. Kevin. >> Yeah, I think that's exactly right. I think when we work within this industry, it's not just a technology conversation. It's the ability to consume an operationalized technology. And I think that comes down to a number of different things, comes down to the processes that exist when it comes down to the skill sets that exists to be able to build these new processes around. And I think if we flash back several years ago, the model of how we build networks was that the team that operated it needed to understand networking. Right now, if you look at the team that needs to operate it, they need to understand networking. They need to understand, compute. They need to understand virtualization. They need to understand AP eyes. They need to be able to script and program. They need to understand some level of data science that they can close a loop in the operational models eventually with a I and machine learning technologies. So I think that the teams that are getting built look very different than the single soul capabilities that they've had in the past, right? These air smaller teams they're more agile teams that can develop and have their own more unique processes in each part of the network. Right? And even if we think about the organizational structures, we've always built vertical organizations. Right? When I had an appliance, that was an e p. C. I had an operations team that was focused on an e p. C. And I even broke that into an S gateway P Gateway and Emma, me et cetera. If we look at the world now, that s Gateway P Gateway. Mm E consists of a server consists of the networking that connects at server consists of a virtual ization layer. It consists of a stack of a software application, and all of those need to be automated, orchestrated program toe work as any PC does. So I think that the skill sets have just really expanded in terms of what's expected, >> and this is really important because the process is used to be pretty well known and hardened, so the infrastructure could be hard, and now it's of every every months, the more the market changes right. What kind of what kind of challenges is that bring to the telco provider? But also to the infrastructure provider. >> Yeah, I actually I have a really good way to describe what I think is happening. We heard it from a lot of our customers and not just tell cause but enterprises. I would say the last 5 to 10 years everybody's been dealing with Hybrid Cloud. The Move to Cloud Waas. The Big Challenge. While this remains a key challenge, a new challenge showed up, which is how to succeed in this new modern software development model. You know, are you able to do to move at that speed, which means you have full stack engineers? Can you develop the app beginning to end? It's not a nightie model anymore. Also, you no longer have an operations team. You really have to have saris who, able with software and also the customer service, changed to a softwood Devyn. So we're starting to hear from a lot of our customers. That's the next journey they really need help with. If you think of infrastructure, those challenges are even bigger, and this is where it's important to lean on technology partners who can help you with that, >> and you hit on five G a little bit ago. You have in your initial statement and we've kind of touched on the impact that it can have in terms of you understanding there. They're going to a transformative time, right? I mean, telcos are with new capabilities, and new opportunities in this whole edge is gonna be crazy. So you've got to you've got I would say some learning to do, but you have. You've got to get up to speed on what their new fundamentals are going to be, right? Yeah, I think that's >> true. I think where you know, we we've understood >> their fundamentals because it's the same transition that the IittIe world's gone through. And to a large degree, that cloud world has gone through. I think that the challenge we've we've been working to break through collectively as an industry is the paralysis at the rate of adoption of new technologies because they're so much change so quickly because we talk about virtualization. And then we're talking about kubernetes. We're talking about cloud native we're talking about Ah, bare Metal Service's. We continue to talk about Micro Micro Service's architectures. We see this progression of technology that's happening so fast in various segments of the industry. I think that the telecommunications industry has been somewhat paralyzed in terms of where do they jump in and which do they adopt and how fast they migrate between them. And which of them can be capable of being hardened to be telco grade and fit into their requirements. That they have for being able to offer regulated service >> is paralyzed because it's just too fast. It's too fast for a big amazed, a big decision to make for big. But but things are evolving too quickly. That's that's It's evolving >> too quickly. And they also sometimes have a concern that they get stuck on a dead end path, right, Because things change so quickly it's Do I jump here? Then here, then here, then here, Then here. Where do I follow a logical path and what we tend to find when we work with the telecommunications industry is that, yes, del technologies can define a strategy. Certainly VM wear and L E. M. C can define our individual strategies. Are operators can define their strategies. But there's just not one strategy for this industry. Reality is, is that when you get when you get together with an ecosystem of partners, and you work at a particular telecommunications company. That is a strategy, and you start from scratch when you go to the next right because they're their ability to consume technology. It's just so different the end game, maybe the same across the board. But the path to get there will look different, >> so every customer's different Get that. But clearly some patterns must be emerging. So my question is, where do you start your sitting down with What are you seeing in terms of common starting points and advice you'd give Thio? >> I think that to Maine has everybody starting with First of all, the physical infrastructure. Compute storage Networking is moving to X 86 model of some sort, which means many, many parts of their infrastructure today that is not based on X 86 needs to transition. So what? Seeing big art piece significant discussions of how you take compute and this new programmable networking and put it everywhere like in thousands of locations. So infrastructure wise, that is a known specific thing to be solved at early stages and given you know, that capability he's we've delivered toward enterprises. We have a lot of tools and capabilities to give them, and the 2nd 1 is that a lot of people are approaching this as a network issue. In reality, it's a cloud decision, not a network. You hurt Shaker, talk about it so the tools capabilities you need to build a cloud is completely different. This cloud may not be genetic cloud it needs to be. It needs to support the defense specific platforms under for they want Cloud, and they needed to support the specific capabilities. So that's the two. A year ago, nobody even could articulate. That was the challenge they were facing. But I would say that's what we are today. >> I would add to that that as we kind of think about the infrastructure and then that cloud decision that there's abstractions that exist between those right at the infrastructure layer, there is the need tohave, an automation system that has the ability to support multiple different cloud platforms that sit on top of it. And that's work that we're doing in the deli in seaside and then secondary to that at the cloud layer. It's the ability to support a multi virtualization environment. Virtual machines do exist and will continue to exist. Kubernetes and cloud native containerized applications do exist and will continue to exist. And the challenge becomes. How do I orchestrate an environment that allows those two exist simultaneously and be layered on top of a common building block of infrastructure? And I think that's really the power that the broader Del Technologies has is that we have all of these entities and capabilities in house. >> How long does this take? A telco toe transform is this decade. Is it? Is it Maur can Obviously certain parts can happen faster. But when when you sit down with with customers and they put together their plans, I mean, what what what's their time horizon? >> So I would argue that we define the first NFI standards and 2012. And if we look globally and even within the vast majority of the Indus story and carriers were somewhere in the 10 to 15% range, yeah, >> yeah, that too compelling. Uh, hey, is that enough? Maybe be a forcing function for making some of those decisions. Are the economics on moving toe X 86 are very compelling. It's 10 times the speed to deploy, and it's a massive order of magnitude and costs. Therefore, it's not something that you could wait on as you continue to build capacity. So that's is forcing the infrastructure decision. The second forcing function is that what five G's starting to look like is not network and wireless, independent from enterprise solutions, you really have to collapse. The single infrastructure you know to offer service is and why it lists embedded on That's another forcing function in terms of enterprises is starting to ask for those capabilities. >> You know, you mentioned X 86 couple times and when you think about the Telco Cloud generically what we're talking about here in the in the commercial cloud not to tell ghost no commercial but the mainstream cloud you're getting a lot of offload, you know, hardware offload alternative processing arm uh, GP use F p g a Z even, you know, custom, a six coming back. You've seen the same thing in the Telco club >> for sure, I think I think if if you look at what we've done over the last several years, we've seen this dramatic shift in almost a pendulum swing away from a six and proprietary hardware towards everything on X 86 I think what we've learned over the last several years at X 86 is a platform that has its value. But it's just not for every work with So we've seen things like network slicing and control, user plane separation and technologies that her first moving user playing very high Io applications back onto smart nicks and F PJs and eventually onto merchant silicon with programmable silicate in the network switches. But I think that even if you look at what's happening in in Public Cloud with things like GPU virtualization, they're still largely virtualized in the time domain, which means that they're used by a particular application for a period of time and then the next application scheduled it in the next application schedule. Is it that doesn't work for network workloads? So I think that what we're finding is we go to this Toko Cloud model, especially with offload in the virtual ization of Acceleration Technologies, is that it's an entire set of problems that just aren't solved in public cloud yet. >> Yeah, I would say, based on experience, the vast majority of network workloads have to be x 86 I definitely think arm cores and GPO offloads will play all at some point in the future. But they that's not the heavy duty that you need to offload those functions because most of these network applications were it. And for custom, a sick. That's very high performance that you know, it has high throughput. Security, built in ability to build service is directly into the silicon. So that kind of transition over time you'll feed. You see a lot of distributed applications, it and container formats all the way at the edge. But that transition to that kind of distributed model from what we are today is probably not possible. And I would argue you'll always have their mics off high performance, high throughput. I mean, think about it. If you're trying to activate 20,000 I ot devices instantly, you really need a high core density, you know, x 86 chip with significant memory. You really worry about the data plane and how much data you can put. So it's better >> we didn't even hit I ot dead. Wait, wait Another day, Another conversation. Hey, thanks for the time. We certainly appreciate it. Been a good show I for you all to write for, sir? Good. Good energy. Good vibes and good business. Thanks for the time We appreciate it. >> Thank you, guys. Thank >> you very much for your time. >> Watching the Cube live coverage Here it Veum World 2019 in San Francisco. Thank you.
SUMMARY :
brought to you by VM Wear and its ecosystem partners. Thanks for taking the time to be with us. and recognition that the more we engaged in, the more we contribute as a productive member of what I mean, maybe you could add some color and describe for our audience why it's been So the biggest challenges where you were basically I mean, the one hand you got these quasi monopolies in some cases real monopolies that just the skill sets that exists to be able to build these new processes around. is that bring to the telco provider? and also the customer service, changed to a softwood Devyn. You've got to get up to speed on what their new fundamentals are going to be, I think where you know, we we've understood And to a large degree, a big decision to make for big. But the path to get there will look different, So my question is, where do you start your sitting down with What are you seeing in terms of common starting I think that to Maine has everybody starting with First of all, It's the ability to support a multi virtualization environment. But when when you sit down with with customers and they put And if we look globally and even within the vast majority of the Indus story and carriers it's not something that you could wait on as you continue to build capacity. You know, you mentioned X 86 couple times and when you think about the Telco Cloud But I think that even if you look at what's the heavy duty that you need to offload those functions because most of these for you all to write for, sir? Thank you, guys. Watching the Cube live coverage Here it Veum World 2019 in San Francisco.
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Keynote | Red Hat Summit 2019 | DAY 2 Morning
>> Ladies and gentlemen, please welcome Red Hat President Products and Technologies. Paul Cormier. Boring. >> Welcome back to Boston. Welcome back. And welcome back after a great night last night of our opening with with Jim and talking to certainly saw ten Jenny and and especially our customers. It was so great last night to hear our customers in how they set their their goals and how they met their goals. All possible because certainly with a little help from red hat, but all possible because of because of open source. And, you know, sometimes we have to all due that has set goals. And I'm going to talk this morning about what we as a company and with community, have set for our goals along the way. And sometimes you have to do that. You know, audacious goals. It can really change the perception of what's even possible. And, you know, if I look back, I can't think of anything, at least in my lifetime, that's more important. Or such a big golden John F. Kennedy setting the gold to the American people to go to the moon. I believe it or not, I was really, really only three years old when he said that, honestly. But as I grew up, I remember the passion around the whole country and the energy to make that goal a reality. So let's sort of talk about in compare and contrast, a little bit of where we are technically at that time, you know, tto win and to beat and winning the space race and even get into the space race. There was some really big technical challenges along the way. I mean, believe it or not. Not that long ago. But even But back then, math Malik mathematical calculations were being shifted from from brilliant people who we trusted, and you could look in the eye to A to a computer that was programmed with the results that were mostly printed out. This this is a time where the potential of computers was just really coming on the scene and, at the time, the space race at the time of space race it. It revolved around an IBM seventy ninety, which was one of the first transistor based computers. It could perform mathematical calculations faster than even the most brilliant mathematicians. But just like today, this also came with many, many challenges And while we had the goal of in the beginning of the technique and the technology to accomplish it, we needed people so dedicated to that goal that they would risk everything. And while it may seem commonplace to us today to trust, put our trust in machines, that wasn't the case. Back in nineteen sixty nine, the seven individuals that made up the Mercury Space crew were putting their their lives in the hands of those first computers. But on Sunday, July twentieth, nineteen sixty nine, these things all came together. The goal, the technology in the team and a human being walked on the moon. You know, if this was possible fifty years ago, just think about what Khun B. Accomplished today, where technology is part of our everyday lives. And with technology advances at an ever increasing rate, it's hard to comprehend the potential that sitting right at our fingertips every single day, everything you know about computing is continuing to change. Today, let's look a bit it back. A computing In nineteen sixty nine, the IBM seventy ninety could process one hundred thousand floating point operations per second, today's Xbox one that sitting in most of your living rooms probably can process six trillion flops. That's sixty million times more powerful than the original seventy ninety that helped put a human being on the moon. And at the same time that computing was, that was drastically changed. That this computing has drastically changed. So have the boundaries of where that computing sits and where it's been where it lives. At the time of the Apollo launch, the computing power was often a single machine. Then it moved to a single data center, and over time that grew to multiple data centers. Then with cloud, it extended all the way out to data centers that you didn't even own or have control of. But but computing now reaches far beyond any data center. This is also referred to as the edge. You hear a lot about that. The Apollo's, the Apollo's version of the Edge was the guidance system, a two megahertz computer that weighed seventy pounds embedded in the capsule. Today, today the edge is right here on my wrist. This apple watch weighs just a couple of ounces, and it's ten ten thousand times more powerful than that seventy ninety back in nineteen sixty nine But even more impactful than computing advances, combined with the pervasive availability of it, are the changes and who in what controls those that similar to social changes that have happened along the way. Shifting from mathematicians to computers, we're now facing the same type of changes with regards to operational control of our computing power. In its first forms. Operational control was your team, your team within your control? In some cases, a single person managed everything. But as complexity grows, our team's expanded, just like in the just like in the computing boundaries, system integrators and public cloud providers have become an extension of our team. But at the end of the day, it's still people that are still making all the decisions going forward with the progress of things like a I and software defined everything. It's quite likely that machines will be managing machines, and in many cases that's already happening today. But while the technology at our finger tips today is so impressive, the pace of changing complexity of the problems we aspire to solve our equally hard to comprehend and they are all intertwined with one another learning from each other, growing together faster and faster. We are tackling problems today on a global scale with unsinkable complexity beyond anyone beyond what any one single company or even one single country Khun solve alone. This is why open source is so important. This is why open source is so needed today in software. This is why open sources so needed today, even in the world, to solve other types of complex problems. And this is why open source has become the dominant development model which is driving the technology direction. Today is to bring two brother to bring together the best innovation from every corner of the planet. Toe fundamentally change how we solve problems. This approach and access the innovation is what has enabled open source To tackle The challenge is big challenges, like creating the hybrid cloud like building a truly open hybrid cloud. But even today it's really difficult to bridge the gap of the innovation. It's available in all in all of our fingertips by open source development, while providing the production level capabilities that are needed to really dip, ploy this in the enterprise and solve RIA world business problems. Red Hat has been committed to open source from the very, very beginning and bringing it to solve enterprise class problems for the last seventeen plus years. But when we built that model to bring open source to the enterprise, we absolutely knew we couldn't do it halfway tow harness the innovation. We had to fully embrace the model. We made a decision very early on. Give everything back and we live by that every single day. We didn't do crazy crazy things like you hear so many do out there. All this is open corps or everything below. The line is open and everything above the line is closed. We didn't do that, and we gave everything back Everything we learned in the process of becoming an enterprise class technology company. We gave it all of that back to the community to make better and better software. This is how it works. And we've seen the results of that. We've all seen the results of that and it could only have been possible within open source development model we've been building on the foundation of open source is most successful Project Lennox in the architecture of the future hybrid and bringing them to the Enterprise. This is what made Red Hat, the company that we are today and red hats journey. But we also had the set goals, and and many of them seemed insert insurmountable at the time, the first of which was making Lennox the Enterprise standard. And while this is so accepted today, let's take a look at what it took to get there. Our first launch into the Enterprise was rail two dot one. Yes, I know we two dot one, but we knew we couldn't release a one dato product. We knew that and and we didn't. But >> we didn't want to >> allow any reason why anyone of any customer anyone shouldn't should look past rail to solve their problems as an option. Back then, we had to fight every single flavor of Unix in every single account. But we were lucky to have a few initial partners and Big Eyes v partners that supported Rehl out of the gate. But while we had the determination, we knew we also had gaps in order to deliver on our on our priorities. In the early days of rail, I remember going to ask one of our engineers for a past rehl build because we were having a customer issue on it on an older release. And then I watched in horror as he rifled through his desk through a mess of CDs and magically came up and said, I found it here It is told me not to worry that the build this was he thinks this was the bill. This was the right one, and at that point I knew that despite the promise of Lennox, we had a lot of work ahead of us. The not only convinced the world that Lennox was secure, stable, an enterprise ready, but also to make that a reality. But we did. And today this is our reality. It's all of our reality. From the Enterprise Data Center standard to the fastest computers on the planet, Red Hat Enterprise, Lennox has continually risen to the challenge and has become the core foundation that many mission critical customers run and bet their business on. And an even bigger today Lennox is the foundation of which practically every single technology initiative is built upon. Lennox is not only standard toe build on today, it's the standard for innovation that builds around it. That's the innovation that's driving the future as well. We started our story with rail two dot one, and here we are today, seventeen years later, announcing rally as we did as we did last night. It's specifically designed for applications to run across the open hybrid. Clyde Cloud. Railed has become the best operating simp system for on premise all the way out to the cloud, providing that common operating model and workload foundation on which to build hybrid applications. Let's take it. Let's take a look at how far we've come and see this in action. >> Please welcome Red Hat Global director of developer experience, burst Sutter with Josh Boyer, Timothy Kramer, Lars Carl, it's Key and Brent Midwood. All right, we have some amazing things to show you. In just a few short moments, we actually have a lot of things to show you. And actually, Tim and Brandt will be with us momentarily. They're working out a few things in the back because we have a lot of this is gonna be a live demonstration, some incredible capabilities. Now you're going to see clear innovation inside the operating system where we worked incredibly hard to make it vast cities. You're free to manage many, many machines. I want you thinking about that as we go to this process. Now, also, keep in mind that this is the basis our core platform for everything we do here. Red hat. So it is an honor for me to be able to show it to you live on stage today. And so I recognize the many of you in the audience right now. Her hand's on systems administrators, systems, architect, citizens, engineers. And we know that you're under ever growing pressure to deliver needed infrastructure. Resource is ever faster, and that is a key element to what you're thinking about every day. Well, this has been a core theme, and our design decisions find red Odd Enterprise Lennox eight and intelligent operating system, which is making it fundamentally easier for you manage machines that scale. So hold what you're about to see next. Feels like a new superpower and and that redhead azure force multiplier. So first, let me introduce you to a large. He's totally my limits guru. >> I wouldn't call myself a girl, but I I guess you could say that I want to bring Lennox and light meant to more people. >> Okay, Well, let's let's dive in. And we're not about the clinic's eight. >> Sure. Let me go. And Morgan, >> wait a >> second. There's windows. >> Yeah, way Build the weft Consul into Really? That means that for the first time, you can log in from any device including your phone or this standard windows laptop. So you just go ahead and and to my Saturday lance credentials here. >> Okay, so now >> you're putting >> your limits password and over the web. >> Yeah, that might sound a bit scary at first, but of course, we're using the latest security tech by T. L s on dh csp on. Because that's the standard Lennox off site. You can use everything that you used to like a stage keys, OTP, tokens and stuff like this. >> Okay, so now I see the council right here. I love the dashboard overview of the system, but what else can you tell us about this council? >> Right? Like right here. You see the load of the system, some some of its properties. But you can also dive into logs everything that you're used to from the command line, right? Or lookit, services. This's all the services I've running, can start and stuff them and enable >> OK, I love that feature right there. So what about if I have to add a whole new application to this environment? >> Good that you're bringing that up. We build a new future into hell called application streams. Which the way for you to install different versions of your half stack that are supported I'LL show you with Youngmin a command line. But since Windows doesn't have a proper terminal, I'll just do it in the terminal that we built into the Web console Since the browser, I can even make this a bit bigger. Go to, for example, to see the application streams that we have for Poskus. Ijust do module list and I see you know we have ten and nine dot six Both supported tennis a default on defy enable ninety six Now the next time that I installed prescribes it will pull all their lady towards from them at six. >> Ok, so this is very cool. I see two verses of post Chris right here What tennis to default. That is fantastic and the application streams making that happen. But I'm really kind of curious, right? I loved using know js and Java. So what about multiple versions of those? >> Yeah, that's exactly the idea way. Want to keep up with the fast moving ecosystems off programming language? Isn't it a business? >> Okay, now, But I have another key question. I know some people were thinking it right now. What about Python? >> Yeah. In fact, in a minimum and still like this, python gives you command. Not fact. Just have to type it correctly. You can't just install which everyone you want two or three or whichever your application needs. >> Okay, Well, that is I've been burned on that one before. Okay, so no actual. Have a confession for all you guys. Right here. You guys keep this amongst yourselves. Don't let Paul No, I'm actually not a linnet systems administrator. I'm an application developer, an application architect, And I recently had to go figure out how to extend the file system. This is for real. And I'm going to the rat knowledge base and looking up things like, you know, PV create VD, extend resized to f s. And I have to admit, that's hard, >> right? I've opened the storage space for you right here, where you see an overview of your storage. And the council has made for people like you as well not only for people that I knew that when you two lunatics, right? It's if you're running, you're running some of the commands only, you know, some of the time you don't remember them. So, for example, I haven't felt twosome here. That's a little bit too small. Let me just throw it. It's like, you know, dragging this lighter. It calls all the command in the background for you. >> Oh, that is incredible. Is that simple? Just drag and drop. That is fantastic. Well, so I actually, you know, we'll have another question for you. It looks like now this linen systems administration is no longer a dark heart involving arcane commands typed into a black terminal. Like using when those funky ergonomic keyboards you know I'm talking about right? Do >> you know a lot of people, including me and people in the audience like that dark out right? And this is not taking any of that away. It's on additional tool to bring limits to more people. >> Okay, well, that is absolute fantastic. Thank you so much for that Large. And I really love him installing everything is so much easier, including a post gra seeker and, of course, the python that we saw right there. So now I want to change gears for a second because I actually have another situation that I'm always dealing with. And that is every time I want to build a new Lenox system, not only I don't want to have to install those commands again and again, it feels like I'm doing it over and over. So, Josh, how would I create a golden image? One VM image that can use and we have everything pre baked in? >> Yeah, absolutely. But >> we get that question all the time. So really includes image builder technology. Image builder technology is actually all of our hybrid cloud operating system image tools that we use to build our own images and rolled up in a nice, easy to integrate new system. So if I come here in the web console and I go to our image builder tab, it brings us to blueprints, right? Blueprints or what we used to actually control it goes into our golden image. Uh, and I heard you and Lars talking about post present python. So I went and started typing here. So it brings us to this page, but you could go to the selected components, and you can see here I've created a blueprint that has all the python and post press packages in it. Ah, and the interesting thing about this is it build on our existing kickstart technology. But you can use it to deploy that whatever cloud you want. And it's saved so that you don't actually have to know all the various incantations from Amazon toe azure to Google, whatever it's all baked in on. When you do this, you can actually see the dependencies that get brought in as well. Okay. Should we create one life? Yes, please. All right, cool. So if we go back to the blueprints page and we click create blueprint Let's, uh let's make a developer brute blueprint here. So we click great, and you can see here on the left hand side. I've got all of my content served up by Red Hat satellite. We have a lot of great stuff, and really, But we can go ahead and search. So we'LL look for post grows and you know, it's a developer image at the client for some local testing. Um, well, come in here and at the python bits. Probably the development package. We need a compiler if we're going to actually build anything. So look for GCC here and hey, what's your favorite editor? >> A Max, Of course, >> Max. All right. Hey, Lars, about you. I'm more of a person. You Maxim v I All right, Well, if you want to prevent a holy war in your system, you can actually use satellite to filter that out. But we're going to go ahead and Adam Ball, sweetie, I'm a fight on stage. So wait, just point and click. Let the graphical one. And then when we're all done, we just commit our changes, and our image is ready to build. >> Okay, So this VM image we just created right now from that blueprint this is now I can actually go out there and easily deploys of deploy this across multiple cloud providers. And as well as this on stage are where we have right now. >> Yeah, absolutely. We can to play on Amazon as your google any any infrastructure you're looking for so you can really hit your Clyburn hybrid cloud operating system images. >> Okay. All right, listen, we >> just go on, click, create image. Uh, we can select our different types here. I'm gonna go ahead and create a local VM because it's available image, and maybe they want to pass it around or whatever, and I just need a few moments for it to build. >> Okay? So while that's taking a few moments, I know there's another key question in the minds of the audience right now, and you're probably thinking I love what I see. What Right eye right hand Priceline say. But >> what does it >> take to upgrade from seven to eight? So large can you show us and walk us through an upgrade? >> Sure, this's my little Thomas Block that I set up. It's powered by what Chris and secrets over, but it's still running on seven six. So let's upgrade that jump over to my house fee on satellite on. You see all my relate machines here, including the one I showed you what Consul on before. And there is that one with my sun block and there's a couple others. Let me select those as well. This one on that one. Just go up here. Schedule remote job. And she was really great. And hit Submit. I made it so that it makes the booms national before. So if anything was wrong Kans throwback! >> Okay, okay, so now it's progressing. Here, >> it's progressing. Looks like it's running. Doing >> live upgrade on stage. Uh, >> seems like one is failing. What's going on here? Okay, we checked the tree of great Chuck. Oh, yeah, that's the one I was playing around with Butter fest backstage. What? Detective that and you know, it doesn't run the Afghan cause we don't support operating that. >> Okay, so what I'm hearing now? So the good news is, we were protected from possible failed upgrade there, So it sounds like these upgrades are perfectly safe. Aiken, basically, you know, schedule this during a maintenance window and still get some sleep. >> Totally. That's the idea. >> Okay, fantastic. All right. So it looks like upgrades are easy and perfectly safe. And I really love what you showed us there. It's good point. Click operation right from satellite. Ok, so Well, you know, we were checking out upgrades. I want to know Josh. How those v ems coming along. >> They went really well. So you were away for so long. I got a little bored and I took some liberties. >> What do you mean? >> Well, the image Bill And, you know, I decided I'm going to go ahead and deploy here to this Intel machine on stage Esso. I have that up and running in the web. Counsel. I built another one on the arm box, which is actually pretty fast, and that's up and running on this. Our machine on that went so well that I decided to spend up some an Amazon. So I've got a few instances here running an Amazon with the web console accessible there as well. On even more of our pre bill image is up and running an azure with the web console there. So the really cool thing about this bird is that all of these images were built with image builder in a single location, controlling all the content that you want in your golden images deployed across the hybrid cloud. >> Wow, that is fantastic. And you might think that so we actually have more to show you. So thank you so much for that large. And Josh, that is fantastic. Looks like provisioning bread. Enterprise Clinic Systems ate a redhead. Enterprise Enterprise. Rhetta Enterprise Lennox. Eight Systems is Asian ever before, but >> we have >> more to talk to you about. And there's one thing that many of the operations professionals in this room right now no, that provisioning of'em is easy, but it's really day two day three, it's down the road that those viens required day to day maintenance. As a matter of fact, several you folks right now in this audience to have to manage hundreds, if not thousands, of virtual machines I recently spoke to. Gentleman has to manage thirteen hundred servers. So how do you manage those machines? A great scale. So great that they have now joined us is that it looks like they worked things out. So now I'm curious, Tim. How will we manage hundreds, if not thousands, of computers? >> Welbourne, one human managing hundreds or even thousands of'em says, No problem, because we have Ansel automation. And by leveraging Ansel's integration into satellite, not only can we spin up those V em's really quickly, like Josh was just doing, but we can also make ongoing maintenance of them really simple. Come on up here. I'm going to show you here a satellite inventory and his red hat is publishing patches. Weaken with that danceable integration easily apply those patches across our entire fleet of machines. Okay, >> that is fantastic. So he's all the machines can get updated in one fell swoop. >> He sure can. And there's one thing that I want to bring your attention to today because it's brand new. And that's cloud that red hat dot com And here, a cloud that redhead dot com You can view and manage your entire inventory no matter where it sits. Of Redhead Enterprise Lennox like on Prem on stage. Private Cloud or Public Cloud. It's true Hybrid cloud management. >> OK, but one thing. One thing. I know that in the minds of the audience right now. And if you have to manage a large number servers this it comes up again and again. What happens when you have those critical vulnerabilities that next zero day CV could be tomorrow? >> Exactly. I've actually been waiting for a while patiently for you >> to get to the really good stuff. So >> there's one more thing that I wanted to let folks know about. Red Hat Enterprise. The >> next eight and some features that we have there. Oh, >> yeah? What is that? >> So, actually, one of the key design principles of relate is working with our customers over the last twenty years to integrate all the knowledge that we've gained and turn that into insights that we can use to keep our red hat Enterprise Lennox servers running securely, inefficiently. And so what we actually have here is a few things that we could take a look at show folks what that is. >> OK, so we basically have this new feature. We're going to show people right now. And so one thing I want to make sure it's absolutely included within the redhead enterprise in that state. >> Yes. Oh, that's Ah, that's an announcement that we're making this week is that this is a brand new feature that's integrated with Red Hat Enterprise clinics, and it's available to everybody that has a red hat enterprise like subscription. So >> I believe everyone in this room right now has a rail subscriptions, so it's available to all of them. >> Absolutely, absolutely. So let's take a quick look and try this out. So we actually have. Here is a list of about six hundred rules. They're configuration security and performance rules. And this is this list is growing every single day, so customers can actually opt in to the rules that are most that are most applicable to their enterprises. So what we're actually doing here is combining the experience and knowledge that we have with the data that our customers opt into sending us. So customers have opted in and are sending us more data every single night. Then they actually have in total over the last twenty years via any other mechanism. >> Now there's I see now there's some critical findings. That's what I was talking about. But it comes to CVS and things that nature. >> Yeah, I'm betting that those air probably some of the rail seven boxes that we haven't actually upgraded quite yet. So we get back to that. What? I'd really like to show everybody here because everybody has access to this is how easy it is to opt in and enable this feature for real. Okay, let's do that real quick, so I gotta hop back over to satellite here. This is the satellite that we saw before, and I'll grab one of the hosts and we can use the new Web console feature that's part of Railly, and via single sign on I could jump right from satellite over to the Web console. So it's really, really easy. And I'LL grab a terminal here and registering with insights is really, really easy. Is one command troops, and what's happening right now is the box is going to gather some data. It's going to send it up to the cloud, and within just a minute or two, we're gonna have some results that we can look at back on the Web interface. >> I love it so it's just a single command and you're ready to register this box right now. That is super easy. Well, that's fantastic, >> Brent. We started this whole series of demonstrations by telling the audience that Red Hat Enterprise Lennox eight was the easiest, most economical and smartest operating system on the planet, period. And well, I think it's cute how you can go ahead and captain on a single machine. I'm going to show you one more thing. This is Answerable Tower. You can use as a bell tower to managing govern your answerable playbook, usage across your entire organization and with this. What I could do is on every single VM that was spun up here today. Opt in and register insights with a single click of a button. >> Okay, I want to see that right now. I know everyone's waiting for it as well, But hey, you're VM is ready. Josh. Lars? >> Yeah. My clock is running a little late now. Yeah, insights is a really cool feature >> of rail. And I've got it in all my images already. All >> right, I'm doing it all right. And so as this playbook runs across the inventory, I can see the machines registering on cloud that redhead dot com ready to be managed. >> OK, so all those onstage PM's as well as the hybrid cloud VM should be popping in IRC Post Chris equals Well, fantastic. >> That's awesome. Thanks to him. Nothing better than a Red Hat Summit speaker in the first live demo going off script deal. Uh, let's go back and take a look at some of those critical issues affecting a few of our systems here. So you can see this is a particular deanna's mask issue. It's going to affect a couple of machines. We saw that in the overview, and I can actually go and get some more details about what this particular issue is. So if you take a look at the right side of the screen there, there's actually a critical likelihood an impact that's associated with this particular issue. And what that really translates to is that there's a high level of risk to our organization from this particular issue. But also there's a low risk of change. And so what that means is that it's really, really safe for us to go ahead and use answerable to mediate this so I can grab the machines will select those two and we're mediate with answerable. I can create a new playbook. It's our maintenance window, but we'LL do something along the lines of like stuff Tim broke and that'LL be our cause. We name it whatever we want. So we'Ll create that playbook and take a look at it, and it's actually going to give us some details about the machines. You know what, what type of reboots Efendi you're going to be needed and what we need here. So we'LL go ahead and execute the playbook and what you're going to see is the outputs goingto happen in real time. So this is happening from the cloud were affecting machines. No matter where they are, they could be on Prem. They could be in a hybrid cloud, a public cloud or in a private cloud. And these things are gonna be remediated very, very easily with answerable. So it's really, really awesome. Everybody here with a red hat. Enterprise licks Lennox subscription has access to this now, so I >> kind of want >> everybody to go try this like, we really need to get this thing going and try it out right now. But >> don't know, sent about the room just yet. You get stay here >> for okay, Mr. Excitability, I think after this keynote, come back to the red hat booth and there's an optimization section. You can come talk to our insights engineers. And even though it's really easy to get going on your own, they can help you out. Answer any questions you might have. So >> this is really the start of a new era with an intelligent operating system and beauty with intelligence you just saw right now what insights that troubles you. Fantastic. So we're enabling systems administrators to manage more red in private clinics, a greater scale than ever before. I know there's a lot more we could show you, but we're totally out of time at this point, and we kind of, you know, when a little bit sideways here moments. But we need to get off the stage. But there's one thing I want you guys to think about it. All right? Do come check out the in the booth. Like Tim just said also in our debs, Get hands on red and a prize winning state as well. But really, I want you to think about this one human and a multitude of servers. And if you remember that one thing asked you upfront. Do you feel like you get a new superpower and redhead? Is your force multiplier? All right, well, thank you so much. Josh and Lars, Tim and Brent. Thank you. And let's get Paul back on stage. >> I went brilliant. No, it's just as always, >> amazing. I mean, as you can tell from last night were really, really proud of relate in that coming out here at the summit. And what a great way to showcase it. Thanks so much to you. Birth. Thanks, Brent. Tim, Lars and Josh. Just thanks again. So you've just seen this team demonstrate how impactful rail Khun b on your data center. So hopefully hopefully many of you. If not all of you have experienced that as well. But it was super computers. We hear about that all the time, as I just told you a few minutes ago, Lennox isn't just the foundation for enterprise and cloud computing. It's also the foundation for the fastest super computers in the world. In our next guest is here to tell us a lot more about that. >> Please welcome Lawrence Livermore National Laboratory. HPC solution Architect Robin Goldstone. >> Thank you so much, Robin. >> So welcome. Welcome to the summit. Welcome to Boston. And thank thank you so much for coming for joining us. Can you tell us a bit about the goals of Lawrence Livermore National Lab and how high high performance computing really works at this level? >> Sure. So Lawrence Livermore National >> Lab was established during the Cold War to address urgent national security needs by advancing the state of nuclear weapons, science and technology and high performance computing has always been one of our core capabilities. In fact, our very first supercomputer, ah Univac one was ordered by Edward Teller before our lab even opened back in nineteen fifty two. Our mission has evolved since then to cover a broad range of national security challenges. But first and foremost, our job is to ensure the safety, security and reliability of the nation's nuclear weapons stockpile. Oh, since the US no longer performs underground nuclear testing, our ability to certify the stockpile depends heavily on science based science space methods. We rely on H P C to simulate the behavior of complex weapons systems to ensure that they can function as expected, well beyond their intended life spans. That's actually great. >> So are you really are still running on that on that Univac? >> No, Actually, we we've moved on since then. So Sierra is Lawrence Livermore. Its latest and greatest supercomputer is currently the Seconds spastic supercomputer in the world and for the geeks in the audience, I think there's a few of them out there. We put up some of the specs of Syrah on the screen behind me, a couple of things worth highlighting our Sierra's peak performance and its power utilisation. So one hundred twenty five Pata flops of performance is equivalent to about twenty thousand of those Xbox one excess that you mentioned earlier and eleven point six megawatts of power required Operate Sierra is enough to power around eleven thousand homes. Syria is a very large and complex system, but underneath it all, it starts out as a collection of servers running Lin IX and more specifically, rail. >> So did Lawrence. Did Lawrence Livermore National Lab National Lab used Yisrael before >> Sierra? Oh, yeah, most definitely. So we've been running rail for a very long time on what I'll call our mid range HPC systems. So these clusters, built from commodity components, are sort of the bread and butter of our computer center. And running rail on these systems provides us with a continuity of operations and a common user environment across multiple generations of hardware. Also between Lawrence Livermore in our sister labs, Los Alamos and Sandia. Alongside these commodity clusters, though, we've always had one sort of world class supercomputer like Sierra. Historically, these systems have been built for a sort of exotic proprietary hardware running entirely closed source operating systems. Anytime something broke, which was often the Vander would be on the hook to fix it. And you know, >> that sounds >> like a good model, except that what we found overtime is most the issues that we have on these systems were either due to the extreme scale or the complexity of our workloads. Vendors seldom had a system anywhere near the size of ours, and we couldn't give them our classified codes. So their ability to reproduce our problem was was pretty limited. In some cases, they've even sent an engineer on site to try to reproduce our problems. But even then, sometimes we wouldn't get a fix for months or else they would just tell us they weren't going to fix the problem because we were the only ones having it. >> So for many of us, for many of us, the challenges is one of driving reasons for open source, you know, for even open source existing. How has how did Sierra change? Things are on open source for >> you. Sure. So when we developed our technical requirements for Sierra, we had an explicit requirement that we want to run an open source operating system and a strong preference for rail. At the time, IBM was working with red hat toe add support Terrell for their new little Indian power architecture. So it was really just natural for them to bid a red. A rail bay system for Sierra running Raylan Cyril allows us to leverage the model that's worked so well for us for all this time on our commodity clusters any packages that we build for X eighty six, we can now build those packages for power as well as our market texture using our internal build infrastructure. And while we have a formal support relationship with IBM, we can also tap our in house colonel developers to help debug complex problems are sys. Admin is Khun now work on any of our systems, including Sierra, without having toe pull out their cheat sheet of obscure proprietary commands. Our users get a consistent software environment across all our systems. And if the security vulnerability comes out, we don't have to chase around getting fixes from Multan slo es fenders. >> You know, you've been able, you've been able to extend your foundation from all the way from X eighty six all all the way to the extract excess Excuse scale supercomputing. We talk about giving customers all we talked about it all the time. A standard operational foundation to build upon. This isn't This isn't exactly what we've envisioned. So So what's next for you >> guys? Right. So what's next? So Sierra's just now going into production. But even so, we're already working on the contract for our next supercomputer called El Capitan. That's scheduled to be delivered the Lawrence Livermore in the twenty twenty two twenty timeframe. El Capitan is expected to be about ten times the performance of Sierra. I can't share any more details about that system right now, but we are hoping that we're going to be able to continue to build on a solid foundation. That relish provided us for well over a decade. >> Well, thank you so much for your support of realm over the years, Robin. And And thank you so much for coming and tell us about it today. And we can't wait to hear more about El Capitan. Thank you. Thank you very much. So now you know why we're so proud of realm. And while you saw confetti cannons and T shirt cannons last night, um, so you know, as as burned the team talked about the demo rail is the force multiplier for servers. We've made Lennox one of the most powerful platforms in the history of platforms. But just as Lennox has become a viable platform with access for everyone, and rail has become viable, more viable every day in the enterprise open source projects began to flourish around the operating system. And we needed to bring those projects to our enterprise customers in the form of products with the same trust models as we did with Ralph seeing the incredible progress of software development occurring around Lennox. Let's let's lead us to the next goal that we said tow, tow ourselves. That goal was to make hybrid cloud the default enterprise for the architecture. How many? How many of you out here in the audience or are Cesar are? HC sees how many out there a lot. A lot. You are the people that our building the next generation of computing the hybrid cloud, you know, again with like just like our goals around Lennox. This goals might seem a little daunting in the beginning, but as a community we've proved it time and time again. We are unstoppable. Let's talk a bit about what got us to the point we're at right right now and in the work that, as always, we still have in front of us. We've been on a decade long mission on this. Believe it or not, this mission was to build the capabilities needed around the Lenox operating system to really build and make the hybrid cloud. When we saw well, first taking hold in the enterprise, we knew that was just taking the first step. Because for a platform to really succeed, you need applications running on it. And to get those applications on your platform, you have to enable developers with the tools and run times for them to build, to build upon. Over the years, we've closed a few, if not a lot of those gaps, starting with the acquisition of J. Boss many years ago, all the way to the new Cuban Eddie's native code ready workspaces we launched just a few months back. We realized very early on that building a developer friendly platform was critical to the success of Lennox and open source in the enterprise. Shortly after this, the public cloud stormed onto the scene while our first focus as a company was done on premise in customer data centers, the public cloud was really beginning to take hold. Rehl very quickly became the standard across public clouds, just as it was in the enterprise, giving customers that common operating platform to build their applications upon ensuring that those applications could move between locations without ever having to change their code or operating model. With this new model of the data center spread across so many multiple environments, management had to be completely re sought and re architected. And given the fact that environments spanned multiple locations, management, real solid management became even more important. Customers deploying in hybrid architectures had to understand where their applications were running in how they were running, regardless of which infrastructure provider they they were running on. We invested over the years with management right alongside the platform, from satellite in the early days to cloud forms to cloud forms, insights and now answerable. We focused on having management to support the platform wherever it lives. Next came data, which is very tightly linked toe applications. Enterprise class applications tend to create tons of data and to have a common operating platform foyer applications. You need a storage solutions. That's Justus, flexible as that platform able to run on premise. Just a CZ. Well, as in the cloud, even across multiple clouds. This let us tow acquisitions like bluster, SEF perma bitch in Nubia, complimenting our Pratt platform with red hat storage for us, even though this sounds very condensed, this was a decade's worth of investment, all in preparation for building the hybrid cloud. Expanding the portfolio to cover the areas that a customer would depend on to deploy riel hybrid cloud architectures, finding any finding an amplifying the right open source project and technologies, or filling the gaps with some of these acquisitions. When that necessarily wasn't available by twenty fourteen, our foundation had expanded, but one big challenge remained workload portability. Virtual machine formats were fragmented across the various deployments and higher level framework such as Java e still very much depended on a significant amount of operating system configuration and then containers happened containers, despite having a very long being in existence for a very long time. As a technology exploded on the scene in twenty fourteen, Cooper Netease followed shortly after in twenty fifteen, allowing containers to span multiple locations and in one fell swoop containers became the killer technology to really enable the hybrid cloud. And here we are. Hybrid is really the on ly practical reality in way for customers and a red hat. We've been investing in all aspects of this over the last eight plus years to make our customers and partners successful in this model. We've worked with you both our customers and our partners building critical realm in open shift deployments. We've been constantly learning about what has caused problems and what has worked well in many cases. And while we've and while we've amassed a pretty big amount of expertise to solve most any challenge in in any area that stack, it takes more than just our own learning's to build the next generation platform. Today we're also introducing open shit for which is the culmination of those learnings. This is the next generation of the application platform. This is truly a platform that has been built with our customers and not simply just with our customers in mind. This is something that could only be possible in an open source development model and just like relish the force multiplier for servers. Open shift is the force multiplier for data centers across the hybrid cloud, allowing customers to build thousands of containers and operate them its scale. And we've also announced open shift, and we've also announced azure open shift. Last night. Satya on this stage talked about that in depth. This is all about extending our goals of a common operating platform enabling applications across the hybrid cloud, regardless of whether you run it yourself or just consume it as a service. And with this flagship release, we are also introducing operators, which is the central, which is the central feature here. We talked about this work last year with the operator framework, and today we're not going to just show you today. We're not going to just show you open shift for we're going to show you operators running at scale operators that will do updates and patches for you, letting you focus more of your time and running your infrastructure and running running your business. We want to make all this easier and intuitive. So let's have a quick look at how we're doing. Just that >> painting. I know all of you have heard we're talking to pretend to new >> customers about the travel out. So new plan. Just open it up as a service been launched by this summer. Look, I know this is a big quest for not very big team. I'm open to any and all ideas. >> Please welcome back to the stage. Red Hat Global director of developer Experience burst Sutter with Jessica Forrester and Daniel McPherson. All right, we're ready to do some more now. Now. Earlier we showed you read Enterprise Clinic St running on lots of different hardware like this hardware you see right now And we're also running across multiple cloud providers. But now we're going to move to another world of Lennox Containers. This is where you see open shift four on how you can manage large clusters of applications from eggs limits containers across the hybrid cloud. We're going to see this is where suffer operators fundamentally empower human operators and especially make ups and Deb work efficiently, more efficiently and effectively there together than ever before. Rights. We have to focus on the stage right now. They're represent ops in death, and we're gonna go see how they reeled in application together. Okay, so let me introduce you to Dan. Dan is totally representing all our ops folks in the audience here today, and he's telling my ops, comfort person Let's go to call him Mr Ops. So Dan, >> thanks for with open before, we had a much easier time setting up in maintaining our clusters. In large part, that's because open shit for has extended management of the clusters down to the infrastructure, the diversity kinds of parent. When you take >> a look at the open ship console, >> you can now see the machines that make up the cluster where machine represents the infrastructure. Underneath that Cooper, Eddie's node open shit for now handles provisioning Andy provisioning of those machines. From there, you could dig into it open ship node and see how it's configured and monitor how it's behaving. So >> I'm curious, >> though it does this work on bare metal infrastructure as well as virtualized infrastructure. >> Yeah, that's right. Burn So Pa Journal nodes, no eternal machines and open shit for can now manage it all. Something else we found extremely useful about open ship for is that it now has the ability to update itself. We can see this cluster hasn't update available and at the press of a button. Upgrades are responsible for updating. The entire platform includes the nodes, the control plane and even the operating system and real core arrests. All of this is possible because the infrastructure components and their configuration is now controlled by technology called operators. Thes software operators are responsible for aligning the cluster to a desired state. And all of this makes operational management of unopened ship cluster much simpler than ever before. All right, I >> love the fact that all that's been on one console Now you can see the full stack right all way down to the bare metal right there in that one console. Fantastic. So I wanted to scare us for a moment, though. And now let's talk to Deva, right? So Jessica here represents our all our developers in the room as my facts. He manages a large team of developers here Red hat. But more importantly, she represents our vice president development and has a large team that she has to worry about on a regular basis of Jessica. What can you show us? We'LL burn My team has hundreds of developers and were constantly under pressure to deliver value to our business. And frankly, we can't really wait for Dan and his ops team to provisioned the infrastructure and the services that we need to do our job. So we've chosen open shift as our platform to run our applications on. But until recently, we really struggled to find a reliable source of Cooper Netease Technologies that have the operational characteristics that Dan's going to actually let us install through the cluster. But now, with operator, How bio, we're really seeing the V ecosystem be unlocked. And the technology's there. Things that my team needs, its databases and message cues tracing and monitoring. And these operators are actually responsible for complex applications like Prometheus here. Okay, they're written in a variety of languages, danceable, but that is awesome. So I do see a number of options there already, and preaches is a great example. But >> how do you >> know that one? These operators really is mature enough and robust enough for Dan and the outside of the house. Wilbert, Here we have the operator maturity model, and this is going to tell me and my team whether this particular operator is going to do a basic install if it's going to upgrade that application over time through different versions or all the way out to full auto pilot, where it's automatically scaling and tuning the application based on the current environment. And it's very cool. So coming over toothy open shift Consul, now we can actually see Dan has made the sequel server operator available to me and my team. That's the database that we're using. A sequel server. That's a great example. So cynics over running here in the cluster? But this is a great example for a developer. What if I want to create a new secret server instance? Sure, we're so it's as easy as provisioning any other service from the developer catalog. We come in and I can type for sequel server on what this is actually creating is, ah, native resource called Sequel Server, and you can think of that like a promise that a sequel server will get created. The operator is going to see that resource, install the application and then manage it over its life cycle, KAL, and from this install it operators view, I can see the operators running in my project and which resource is its managing Okay, but I'm >> kind of missing >> something here. I see this custom resource here, the sequel server. But where the community's resource is like pods. Yeah, I think it's cool that we get this native resource now called Sequel Server. But if I need to, I can still come in and see the native communities. Resource is like your staple set in service here. Okay, that is fantastic. Now, we did say earlier on, though, like many of our customers in the audience right now, you have a large team of engineers. Lost a large team of developers you gotta handle. You gotta have more than one secret server, right? We do one for every team as we're developing, and we use a lot of other technologies running on open shift as well, including Tomcat and our Jenkins pipelines and our dough js app that is gonna actually talk to that sequel server database. Okay, so this point we can kind of provisions, Some of these? Yes. Oh, since all of this is self service for me and my team's, I'm actually gonna go and create one of all of those things I just said on all of our projects, right Now, if you just give me a minute, Okay? Well, right. So basically, you're going to knock down No Jazz Jenkins sequel server. All right, now, that's like hundreds of bits of application level infrastructure right now. Live. So, Dan, are you not terrified? Well, I >> guess I should have done a little bit better >> job of managing guests this quota and historically just can. I might have had some conflict here because creating all these new applications would admit my team now had a massive back like tickets to work on. But now, because of software operators, my human operators were able to run our infrastructure at scale. So since I'm long into the cluster here as the cluster admin, I get this view of pods across all projects. And so I get an idea of what's happening across the entire cluster. And so I could see now we have four hundred ninety four pods already running, and there's a few more still starting up. And if I scroll to the list, we can see the different workloads Jessica just mentioned of Tomcats. And no Gs is And Jenkins is and and Siegel servers down here too, you know, I see continues >> creating and you have, like, close to five hundred pods running >> there. So, yeah, filters list down by secret server, so we could just see. Okay, But >> aren't you not >> running going around a cluster capacity at some point? >> Actually, yeah, we we definitely have a limited capacity in this cluster. And so, luckily, though, we already set up auto scale er's And so because the additional workload was launching, we see now those outer scholars have kicked in and some new machines are being created that don't yet have noticed. I'm because they're still starting up. And so there's another good view of this as well, so you can see machine sets. We have one machine set per availability zone, and you could see the each one is now scaling from ten to twelve machines. And the way they all those killers working is for each availability zone, they will. If capacities needed, they will add additional machines to that availability zone and then later effect fast. He's no longer needed. It will automatically take those machines away. >> That is incredible. So right now we're auto scaling across multiple available zones based on load. Okay, so looks like capacity planning and automation is fully, you know, handle this point. But I >> do have >> another question for year logged in. Is the cluster admin right now into the console? Can you show us your view of >> operator suffer operators? Actually, there's a couple of unique views here for operators, for Cluster admits. The first of those is operator Hub. This is where a cluster admin gets the ability to curate the experience of what operators are available to users of the cluster. And so obviously we already have the secret server operator installed, which which we've been using. The other unique view is operator management. This gives a cluster I've been the ability to maintain the operators they've already installed. And so if we dig in and see the secret server operator, well, see, we haven't set up for manual approval. And what that means is if a new update comes in for a single server, then a cluster and we would have the ability to approve or disapprove with that update before installs into the cluster, we'LL actually and there isn't upgrade that's available. Uh, I should probably wait to install this, though we're in the middle of scaling out this cluster. And I really don't want to disturb Jessica's application. Workflow. >> Yeah, so, actually, Dan, it's fine. My app is already up. It's running. Let me show it to you over here. So this is our products application that's talking to that sequel server instance. And for debugging purposes, we can see which version of sequel server we're currently talking to. Its two point two right now. And then which pod? Since this is a cluster, there's more than one secret server pod we could be connected to. Okay, I could see right there the bounder screeners they know to point to. That's the version we have right now. But, you know, >> this is kind of >> point of software operators at this point. So, you know, everyone in this room, you know, wants to see you hit that upgrade button. Let's do it. Live here on stage. Right, then. All >> right. All right. I could see where this is going. So whenever you updated operator, it's just like any other resource on communities. And so the first thing that happens is the operator pot itself gets updated so we actually see a new version of the operator is currently being created now, and what's that gets created, the overseer will be terminated. And that point, the new, softer operator will notice. It's now responsible for managing lots of existing Siegel servers already in the environment. And so it's then going Teo update each of those sickle servers to match to the new version of the single server operator and so we could see it's running. And so if we switch now to the all projects view and we filter that list down by sequel server, then we should be able to see us. So lots of these sickle servers are now being created and the old ones are being terminated. So is the rolling update across the cluster? Exactly a So the secret server operator Deploy single server and an H A configuration. And it's on ly updates a single instance of secret server at a time, which means single server always left in nature configuration, and Jessica doesn't really have to worry about downtime with their applications. >> Yeah, that's awesome dance. So glad the team doesn't have to worry about >> that anymore and just got I think enough of these might have run by Now, if you try your app again might be updated. >> Let's see Jessica's application up here. All right. On laptop three. >> Here we go. >> Fantastic. And yet look, we're We're into two before we're onto three. Now we're on to victory. Excellent on. >> You know, I actually works so well. I don't even see a reason for us to leave this on manual approval. So I'm going to switch this automatic approval. And then in the future, if a new single server comes in, then we don't have to do anything, and it'll be all automatically updated on the cluster. >> That is absolutely fantastic. And so I was glad you guys got a chance to see that rolling update across the cluster. That is so cool. The Secret Service database being automated and fully updated. That is fantastic. Alright, so I can see how a software operator doesn't able. You don't manage hundreds if not thousands of applications. I know a lot of folks or interest in the back in infrastructure. Could you give us an example of the infrastructure >> behind this console? Yeah, absolutely. So we all know that open shift is designed that run in lots of different environments. But our teams think that as your redhead over, Schiff provides one of the best experiences by deeply integrating the open chief Resource is into the azure console, and it's even integrated into the azure command line toll and the easy open ship man. And, as was announced yesterday, it's now available for everyone to try out. And there's actually one more thing we wanted to show Everyone related to open shit, for this is all so new with a penchant for which is we now have multi cluster management. This gives you the ability to keep track of all your open shift environments, regardless of where they're running as well as you can create new clusters from here. And I'll dig into the azure cluster that we were just taking a look at. >> Okay, but is this user and face something have to install them one of my existing clusters? >> No, actually, this is the host of service that's provided by Red hat is part of cloud that redhead that calm and so all you have to do is log in with your red hair credentials to get access. >> That is incredible. So one console, one user experience to see across the entire hybrid cloud we saw earlier with Red update. Right and red embers. Thank Satan. Now we see it for multi cluster management. But home shift so you can fundamentally see. Now the suffer operators do finally change the game when it comes to making human operators vastly more productive and, more importantly, making Devon ops work more efficiently together than ever before. So we saw the rich ice vehicle system of those software operators. We can manage them across the Khyber Cloud with any, um, shift instance. And more importantly, I want to say Dan and Jessica for helping us with this demonstration. Okay, fantastic stuff, guys. Thank you so much. Let's get Paul back out here >> once again. Thanks >> so much to burn his team. Jessica and Dan. So you've just seen how open shift operators can help you manage hundreds, even thousands of applications. Install, upgrade, remove nodes, control everything about your application environment, virtual physical, all the way out to the cloud making, making things happen when the business demands it even at scale, because that's where it's going to get. Our next guest has lots of experience with demand at scale. and they're using open source container management to do it. Their work, their their their work building a successful cloud, First platform and there, the twenty nineteen Innovation Award winner. >> Please welcome twenty nineteen Innovation Award winner. Cole's senior vice president of technology, Rich Hodak. >> How you doing? Thanks. >> Thanks so much for coming out. We really appreciate it. So I guess you guys set some big goals, too. So can you baby tell us about the bold goal? Helped you personally help set for Cole's. And what inspired you to take that on? Yes. So it was twenty seventeen and life was pretty good. I had no gray hair and our business was, well, our tech was working well, and but we knew we'd have to do better into the future if we wanted to compete. Retails being disrupted. Our customers are asking for new experiences, So we set out on a goal to become an open hybrid cloud platform, and we chose Red had to partner with us on a lot of that. We set off on a three year journey. We're currently in Year two, and so far all KP eyes are on track, so it's been a great journey thus far. That's awesome. That's awesome. So So you Obviously, Obviously you think open source is the way to do cloud computing. So way absolutely agree with you on that point. So So what? What is it that's convinced you even more along? Yeah, So I think first and foremost wait, do we have a lot of traditional IAS fees? But we found that the open source partners actually are outpacing them with innovation. So I think that's where it starts for us. Um, secondly, we think there's maybe some financial upside to going more open source. We think we can maybe take some cost out unwind from these big fellas were in and thirdly, a CZ. We go to universities. We started hearing. Is we interviewed? Hey, what is Cole's doing with open source and way? Wanted to use that as a lever to help recruit talent. So I'm kind of excited, you know, we partner with Red Hat on open shift in in Rail and Gloucester and active M Q and answerable and lots of things. But we've also now launched our first open source projects. So it's really great to see this journey. We've been on. That's awesome, Rich. So you're in. You're in a high touch beta with with open shift for So what? What features and components or capabilities are you most excited about and looking forward to what? The launch and you know, and what? You know what? What are the something maybe some new goals that you might be able to accomplish with with the new features. And yeah, So I will tell you we're off to a great start with open shift. We've been on the platform for over a year now. We want an innovation award. We have this great team of engineers out here that have done some outstanding work. But certainly there's room to continue to mature that platform. It calls, and we're excited about open shift, for I think there's probably three things that were really looking forward to. One is we're looking forward to, ah, better upgrade process. And I think we saw, you know, some of that in the last demo. So upgrades have been kind of painful up until now. So we think that that that will help us. Um, number two, A lot of our open shift workloads today or the workloads. We run an open shifts are the stateless apse. Right? And we're really looking forward to moving more of our state full lapse into the platform. And then thirdly, I think that we've done a great job of automating a lot of the day. One stuff, you know, the provisioning of, of things. There's great opportunity o out there to do mohr automation for day two things. So to integrate mohr with our messaging systems in our database systems and so forth. So we, uh we're excited. Teo, get on board with the version for wear too. So, you know, I hope you, Khun, we can help you get to the next goals and we're going to continue to do that. Thank you. Thank you so much rich, you know, all the way from from rail toe open shift. It's really exciting for us, frankly, to see our products helping you solve World War were problems. What's you know what? Which is. Really? Why way do this and and getting into both of our goals. So thank you. Thank you very much. And thanks for your support. We really appreciate it. Thanks. It has all been amazing so far and we're not done. A critical part of being successful in the hybrid cloud is being successful in your data center with your own infrastructure. We've been helping our customers do that in these environments. For almost twenty years now, we've been running the most complex work loads in the world. But you know, while the public cloud has opened up tremendous possibilities, it also brings in another type of another layer of infrastructure complexity. So what's our next goal? Extend your extend your data center all the way to the edge while being as effective as you have been over the last twenty twenty years, when it's all at your own fingertips. First from a practical sense, Enterprises air going to have to have their own data centers in their own environment for a very long time. But there are advantages of being able to manage your own infrastructure that expand even beyond the public cloud all the way out to the edge. In fact, we talked about that very early on how technology advances in computer networking is storage are changing the physical boundaries of the data center every single day. The need, the need to process data at the source is becoming more and more critical. New use cases Air coming up every day. Self driving cars need to make the decisions on the fly. In the car factory processes are using a I need to adapt in real time. The factory floor has become the new edge of the data center, working with things like video analysis of a of A car's paint job as it comes off the line, where a massive amount of data is on ly needed for seconds in order to make critical decisions in real time. If we had to wait for the video to go up to the cloud and back, it would be too late. The damage would have already been done. The enterprise is being stretched to be able to process on site, whether it's in a car, a factory, a store or in eight or nine PM, usually involving massive amounts of data that just can't easily be moved. Just like these use cases couldn't be solved in private cloud alone because of things like blatant see on data movement, toe address, real time and requirements. They also can't be solved in public cloud alone. This is why open hybrid is really the model that's needed in the only model forward. So how do you address this class of workload that requires all of the above running at the edge? With the latest technology all its scale, let me give you a bit of a preview of what we're working on. We are taking our open hybrid cloud technologies to the edge, Integrated with integrated with Aro AM Hardware Partners. This is a preview of a solution that will contain red had open shift self storage in K V M virtual ization with Red Hat Enterprise Lennox at the core, all running on pre configured hardware. The first hardware out of the out of the gate will be with our long time. Oh, am partner Del Technologies. So let's bring back burn the team to see what's right around the corner. >> Please welcome back to the stage. Red Hat. Global director of developer Experience burst Sutter with Kareema Sharma. Okay, We just how was your Foreign operators have redefined the capabilities and usability of the open hybrid cloud, and now we're going to show you a few more things. Okay, so just be ready for that. But I know many of our customers in this audience right now, as well as the customers who aren't even here today. You're running tens of thousands of applications on open chef clusters. We know that disappearing right now, but we also know that >> you're not >> actually in the business of running terminators clusters. You're in the business of oil and gas from the business retail. You're in a business transportation, you're in some other business and you don't really want to manage those things at all. We also know though you have lo latest requirements like Polish is talking about. And you also dated gravity concerns where you >> need to keep >> that on your premises. So what you're about to see right now in this demonstration is where we've taken open ship for and made a bare metal cluster right here on this stage. This is a fully automated platform. There is no underlying hyper visor below this platform. It's open ship running on bare metal. And this is your crew vanities. Native infrastructure, where we brought together via mes containers networking and storage with me right now is green mush arma. She's one of her engineering leaders responsible for infrastructure technologies. Please welcome to the stage, Karima. >> Thank you. My pleasure to be here, whether it had summit. So let's start a cloud. Rid her dot com and here we can see the classroom Dannon Jessica working on just a few moments ago From here we have a bird's eye view ofthe all of our open ship plasters across the hybrid cloud from multiple cloud providers to on premises and noticed the spare medal last year. Well, that's the one that my team built right here on this stage. So let's go ahead and open the admin console for that last year. Now, in this demo, we'LL take a look at three things. A multi plaster inventory for the open Harbor cloud at cloud redhead dot com. Second open shift container storage, providing convert storage for virtual machines and containers and the same functionality for cloud vert and bare metal. And third, everything we see here is scuba unit is native, so by plugging directly into communities, orchestration begin common storage. Let working on monitoring facilities now. Last year, we saw how continue native actualization and Q Bert allow you to run virtual machines on Cabinet is an open shift, allowing for a single converge platform to manage both containers and virtual machines. So here I have this dark net project now from last year behead of induced virtual machine running it S P darknet application, and we had started to modernize and continue. Arise it by moving. Parts of the application from the windows began to the next containers. So let's take a look at it here. I have it again. >> Oh, large shirt, you windows. Earlier on, I was playing this game back stage, so it's just playing a little solitaire. Sorry about that. >> So we don't really have time for that right now. Birds. But as I was saying, Over here, I have Visions Studio Now the window's virtual machine is just another container and open shift and the i d be service for the virtual machine. It's just another service in open shift open shifts. Running both containers and virtual machines together opens a whole new world of possibilities. But why stop there? So this here be broadened to come in. It is native infrastructure as our vision to redefine the operation's off on premises infrastructure, and this applies to all matters of workloads. Using open shift on metal running all the way from the data center to the edge. No by your desk, right to main benefits. Want to help reduce the operation casts And second, to help bring advance good when it is orchestration concept to your infrastructure. So next, let's take a look at storage. So open shift container storage is software defined storage, providing the same functionality for both the public and the private lads. By leveraging the operator framework, open shift container storage automatically detects the available hardware configuration to utilize the discs in the most optimal vein. So then adding my note, you don't have to think about how to balance the storage. Storage is just another service running an open shift. >> And I really love this dashboard quite honestly, because I love seeing all the storage right here. So I'm kind of curious, though. Karima. What kind of storage would you What, What kind of applications would you use with the storage? >> Yeah, so this is the persistent storage. To be used by a database is your files and any data from applications such as a Magic Africa. Now the A Patrick after operator uses school, been at this for scheduling and high availability, and it uses open shift containers. Shortest. Restore the messages now Here are on premises. System is running a caf co workload streaming sensor data on DH. We want toe sort it and act on it locally, right In a minute. A place where maybe we need low latency or maybe in a data lake like situation. So we don't want to send the starter to the cloud. Instead, we want to act on it locally, right? Let's look at the griffon a dashboard and see how our system is doing so with the incoming message rate of about four hundred messages for second, the system seems to be performing well, right? I want to emphasize this is a fully integrated system. We're doing the testing An optimization sze so that the system can Artoo tune itself based on the applications. >> Okay, I love the automated operations. Now I am a curious because I know other folks in the audience want to know this too. What? Can you tell us more about how there's truly integrated communities can give us an example of that? >> Yes. Again, You know, I want to emphasize everything here is managed poorly by communities on open shift. Right. So you can really use the latest coolest to manage them. All right. Next, let's take a look at how easy it is to use K native with azure functions to script alive Reaction to a live migration event. >> Okay, Native is a great example. If actually were part of my breakout session yesterday, you saw me demonstrate came native. And actually, if you want to get hands on with it tonight, you can come to our guru night at five PM and actually get hands on like a native. So I really have enjoyed using K. Dated myself as a software developer. And but I am curious about the azure functions component. >> Yeah, so as your functions is a function is a service engine developed by Microsoft fully open source, and it runs on top of communities. So it works really well with our on premises open shift here. Right now, I have a simple azure function that I already have here and this azure function, you know, Let's see if this will send out a tweet every time we live My greater Windows virtual machine. Right. So I have it integrated with open shift on DH. Let's move a note to maintenance to see what happens. So >> basically has that via moves. We're going to see the event triggered. They trigger the function. >> Yeah, important point I want to make again here. Windows virtue in machines are equal citizens inside of open shift. We're investing heavily in automation through the use of the operator framework and also providing integration with the hardware. Right, So next, Now let's move that note to maintain it. >> But let's be very clear here. I wanna make sure you understand one thing, and that is there is no underlying virtual ization software here. This is open ship running on bear. Meddle with these bare metal host. >> That is absolutely right. The system can automatically discover the bare metal hosts. All right, so here, let's move this note to maintenance. So I start them Internets now. But what will happen at this point is storage will heal itself, and communities will bring back the same level of service for the CAFTA application by launching a part on another note and the virtual machine belive my great right and this will create communities events. So we can see. You know, the events in the event stream changes have started to happen. And as a result of this migration, the key native function will send out a tweet to confirm that could win. It is native infrastructure has indeed done the migration for the live Ian. Right? >> See the events rolling through right there? >> Yeah. All right. And if we go to Twitter? >> All right, we got tweets. Fantastic. >> And here we can see the source Nord report. Migration has succeeded. It's a pretty cool stuff right here. No. So we want to bring you a cloud like experience, but this means is we're making operational ease a fuse as a top goal. We're investing heavily in encapsulating management knowledge and working to pre certify hardware configuration in working with their partners such as Dell, and they're dead already. Note program so that we can provide you guidance on specific benchmarks for specific work loads on our auto tuning system. >> All right, well, this is tow. I know right now, you're right thing, and I want to jump on the stage and check out the spare metal cluster. But you should not right. Wait After the keynote didn't. Come on, check it out. But also, I want you to go out there and think about visiting our partner Del and their booth where they have one. These clusters also. Okay, So this is where vmc networking and containers the storage all come together And a Kurban in his native infrastructure. You've seen right here on this stage, but an agreement. You have a bit more. >> Yes. So this is literally the cloud coming down from the heavens to us. >> Okay? Right here, Right now. >> Right here, right now. So, to close the loop, you can have your plaster connected to cloud redhead dot com for our insights inside reliability engineering services so that we can proactively provide you with the guidance through automated analyses of telemetry in logs and help flag a problem even before you notice you have it Beat software, hardware, performance, our security. And one more thing. I want to congratulate the engineers behind the school technology. >> Absolutely. There's a lot of engineers here that worked on this cluster and worked on the stack. Absolutely. Thank you. Really awesome stuff. And again do go check out our partner Dale. They're just out that door I can see them from here. They have one. These clusters get a chance to talk to them about how to run your open shift for on a bare metal cluster as well. Right, Kareema, Thank you so much. That was totally awesome. We're at a time, and we got to turn this back over to Paul. >> Thank you. Right. >> Okay. Okay. Thanks >> again. Burned, Kareema. Awesome. You know, So even with all the exciting capabilities that you're seeing, I want to take a moment to go back to the to the first platform tenant that we learned with rail, that the platform has to be developer friendly. Our next guest knows something about connecting a technology like open shift to their developers and part of their company. Wide transformation and their ability to shift the business that helped them helped them make take advantage of the innovation. Their Innovation award winner this year. Please, Let's welcome Ed to the stage. >> Please welcome. Twenty nineteen. Innovation Award winner. BP Vice President, Digital transformation. Ed Alford. >> Thanks, Ed. How your fake Good. So was full. Get right into it. What we go you guys trying to accomplish at BP and and How is the goal really important in mandatory within your organization? Support on everyone else were global energy >> business, with operations and over seventy countries. Andi. We've embraced what we call the jewel challenge, which is increasing the mind for energy that we have as individuals in the world. But we need to produce the energy with fuel emissions. It's part of that. One of our strategic priorities that we >> have is to modernize the whole group on. That means simplifying our processes and enhancing >> productivity through digital solutions. So we're using chlo based technologies >> on, more importantly, open source technologies to clear a community and say, the whole group that collaborates effectively and efficiently and uses our data and expertise to embrace the jewel challenge and actually try and help solve that problem. That's great. So So how did these heart of these new ways of working benefit your team and really the entire organ, maybe even the company as a whole? So we've been given the Innovation Award for Digital conveyor both in the way it was created and also in water is delivering a couple of guys in the audience poll costal and brewskies as he they they're in the team. Their teams developed that convey here, using our jail and Dev ops and some things. We talk about this stuff a lot, but actually the they did it in a truly our jail and develops we, um that enabled them to experiment and walking with different ways. And highlight in the skill set is that we, as a group required in order to transform using these approaches, we can no move things from ideation to scale and weeks and days sometimes rather than months. Andi, I think that if we can take what they've done on DH, use more open source technology, we contain that technology and apply across the whole group to tackle this Jill challenge. And I think that we use technologists and it's really cool. I think that we can no use technology and open source technology to solve some of these big challenges that we have and actually just preserve the planet in a better way. So So what's the next step for you guys at BP? So moving forward, we we are embracing ourselves, bracing a clothed, forced organization. We need to continue to live to deliver on our strategy, build >> over the technology across the entire group to address the jewel >> challenge and continue to make some of these bold changes and actually get into and really use. Our technology is, I said, too addresses you'LL challenge and make the future of our planet a better place for ourselves and our children and our children's children. That's that's a big goal. But thank you so much, Ed. Thanks for your support. And thanks for coming today. Thank you very much. Thank you. Now comes the part that, frankly, I think his best part of the best part of this presentation We're going to meet the type of person that makes all of these things a reality. This tip this type of person typically works for one of our customers or with one of with one of our customers as a partner to help them make the kinds of bold goals like you've heard about today and the ones you'll hear about Maura the way more in the >> week. I think the thing I like most about it is you feel that reward Just helping people I mean and helping people with stuff you enjoy right with computers. My dad was the math and science teacher at the local high school. And so in the early eighties, that kind of met here, the default person. So he's always bringing in a computer stuff, and I started a pretty young age. What Jason's been able to do here is Mohr evangelize a lot of the technologies between different teams. I think a lot of it comes from the training and his certifications that he's got. He's always concerned about their experience, how easy it is for them to get applications written, how easy it is for them to get them up and running at the end of the day. We're a loan company, you know. That's way we lean on accounting like red. That's where we get our support front. That's why we decided to go with a product like open shift. I really, really like to product. So I went down. The certification are out in the training ground to learn more about open shit itself. So my daughter's teacher, they were doing a day of coding, and so they asked me if I wanted to come and talk about what I do and then spend the day helping the kids do their coding class. The people that we have on our teams, like Jason, are what make us better than our competitors, right? Anybody could buy something off the shelf. It's people like him. They're able to take that and mold it into something that then it is a great offering for our partners and for >> customers. Please welcome Red Hat Certified Professional of the Year Jason Hyatt. >> Jason, Congratulations. Congratulations. What a what a big day, huh? What a really big day. You know, it's great. It's great to see such work, You know that you've done here. But you know what's really great and shows out in your video It's really especially rewarding. Tow us. And I'm sure to you as well to see how skills can open doors for for one for young women, like your daughters who already loves technology. So I'd liketo I'd like to present this to you right now. Take congratulations. Congratulations. Good. And we I know you're going to bring this passion. I know you bring this in, everything you do. So >> it's this Congratulations again. Thanks, Paul. It's been really exciting, and I was really excited to bring my family here to show the experience. It's it's >> really great. It's really great to see him all here as well going. Maybe we could you could You guys could stand up. So before we leave before we leave the stage, you know, I just wanted to ask, What's the most important skill that you'LL pass on from all your training to the future generations? >> So I think the most important thing is you have to be a continuous learner you can't really settle for. Ah, you can't be comfortable on learning, which I already know. You have to really drive a continuous Lerner. And of course, you got to use the I ninety. Maxwell. Quite. >> I don't even have to ask you the question. Of course. Right. Of course. That's awesome. That's awesome. And thank you. Thank you for everything, for everything that you're doing. So thanks again. Thank you. You know what makes open source work is passion and people that apply those considerable talents that passion like Jason here to making it worked and to contribute their idea there. There's back. And believe me, it's really an impressive group of people. You know you're family and especially Berkeley in the video. I hope you know that the redhead, the certified of the year is the best of the best. The cream of the crop and your dad is the best of the best of that. So you should be very, very happy for that. I also and I also can't wait. Teo, I also can't wait to come back here on this stage ten years from now and present that same award to you. Berkeley. So great. You should be proud. You know, everything you've heard about today is just a small representation of what's ahead of us. We've had us. We've had a set of goals and realize some bold goals over the last number of years that have gotten us to where we are today. Just to recap those bold goals First bait build a company based solely on open source software. It seems so logical now, but it had never been done before. Next building the operating system of the future that's going to run in power. The enterprise making the standard base platform in the op in the Enterprise Olympics based operating system. And after that making hybrid cloud the architecture of the future make hybrid the new data center, all leading to the largest software acquisition in history. Think about it around us around a company with one hundred percent open source DNA without. Throughout. Despite all the fun we encountered over those last seventeen years, I have to ask, Is there really any question that open source has won? Realizing our bold goals and changing the way software is developed in the commercial world was what we set out to do from the first day in the Red Hat was born. But we only got to that goal because of you. Many of you contributors, many of you knew toe open source software and willing to take the risk along side of us and many of partners on that journey, both inside and outside of Red Hat. Going forward with the reach of IBM, Red hat will accelerate. Even Mohr. This will bring open source general innovation to the next generation hybrid data center, continuing on our original mission and goal to bring open source technology toe every corner of the planet. What I what I just went through in the last hour Soul, while mind boggling to many of us in the room who have had a front row seat to this overto last seventeen plus years has only been red hats. First step. Think about it. We have brought open source development from a niche player to the dominant development model in software and beyond. Open Source is now the cornerstone of the multi billion dollar enterprise software world and even the next generation hybrid act. Architecture would not even be possible without Lennox at the core in the open innovation that it feeds to build around it. This is not just a step forward for software. It's a huge leap in the technology world beyond even what the original pioneers of open source ever could have imagined. We have. We have witnessed open source accomplished in the last seventeen years more than what most people will see in their career. Or maybe even a lifetime open source has forever changed the boundaries of what will be possible in technology in the future. And in the one last thing to say, it's everybody in this room and beyond. Everyone outside continue the mission. Thanks have a great sum. It's great to see it
SUMMARY :
Ladies and gentlemen, please welcome Red Hat President Products and Technologies. Kennedy setting the gold to the American people to go to the moon. that point I knew that despite the promise of Lennox, we had a lot of work ahead of us. So it is an honor for me to be able to show it to you live on stage today. And we're not about the clinic's eight. And Morgan, There's windows. That means that for the first time, you can log in from any device Because that's the standard Lennox off site. I love the dashboard overview of the system, You see the load of the system, some some of its properties. So what about if I have to add a whole new application to this environment? Which the way for you to install different versions of your half stack that That is fantastic and the application streams Want to keep up with the fast moving ecosystems off programming I know some people were thinking it right now. everyone you want two or three or whichever your application needs. And I'm going to the rat knowledge base and looking up things like, you know, PV create VD, I've opened the storage space for you right here, where you see an overview of your storage. you know, we'll have another question for you. you know a lot of people, including me and people in the audience like that dark out right? much easier, including a post gra seeker and, of course, the python that we saw right there. Yeah, absolutely. And it's saved so that you don't actually have to know all the various incantations from Amazon I All right, Well, if you want to prevent a holy war in your system, you can actually use satellite to filter that out. Okay, So this VM image we just created right now from that blueprint this is now I can actually go out there and easily so you can really hit your Clyburn hybrid cloud operating system images. and I just need a few moments for it to build. So while that's taking a few moments, I know there's another key question in the minds of the audience right now, You see all my relate machines here, including the one I showed you what Consul on before. Okay, okay, so now it's progressing. it's progressing. live upgrade on stage. Detective that and you know, it doesn't run the Afghan cause we don't support operating that. So the good news is, we were protected from possible failed upgrade there, That's the idea. And I really love what you showed us there. So you were away for so long. So the really cool thing about this bird is that all of these images were built So thank you so much for that large. more to talk to you about. I'm going to show you here a satellite inventory and his So he's all the machines can get updated in one fell swoop. And there's one thing that I want to bring your attention to today because it's brand new. I know that in the minds of the audience right now. I've actually been waiting for a while patiently for you to get to the really good stuff. there's one more thing that I wanted to let folks know about. next eight and some features that we have there. So, actually, one of the key design principles of relate is working with our customers over the last twenty years to integrate OK, so we basically have this new feature. So And this is this list is growing every single day, so customers can actually opt in to the rules that are most But it comes to CVS and things that nature. This is the satellite that we saw before, and I'll grab one of the hosts and I love it so it's just a single command and you're ready to register this box right now. I'm going to show you one more thing. I know everyone's waiting for it as well, But hey, you're VM is ready. Yeah, insights is a really cool feature And I've got it in all my images already. the machines registering on cloud that redhead dot com ready to be managed. OK, so all those onstage PM's as well as the hybrid cloud VM should be popping in IRC Post Chris equals Well, We saw that in the overview, and I can actually go and get some more details about what this everybody to go try this like, we really need to get this thing going and try it out right now. don't know, sent about the room just yet. And even though it's really easy to get going on and we kind of, you know, when a little bit sideways here moments. I went brilliant. We hear about that all the time, as I just told Please welcome Lawrence Livermore National Laboratory. And thank thank you so much for coming for But first and foremost, our job is to ensure the safety, and for the geeks in the audience, I think there's a few of them out there. before And you know, Vendors seldom had a system anywhere near the size of ours, and we couldn't give them our classified open source, you know, for even open source existing. And if the security vulnerability comes out, we don't have to chase around getting fixes from Multan slo all the way to the extract excess Excuse scale supercomputing. share any more details about that system right now, but we are hoping that we're going to be able of the data center spread across so many multiple environments, management had to be I know all of you have heard we're talking to pretend to new customers about the travel out. Earlier we showed you read Enterprise Clinic St running on lots of In large part, that's because open shit for has extended management of the clusters down to the infrastructure, you can now see the machines that make up the cluster where machine represents the infrastructure. Thes software operators are responsible for aligning the cluster to a desired state. of Cooper Netease Technologies that have the operational characteristics that Dan's going to actually let us has made the sequel server operator available to me and my team. Okay, so this point we can kind of provisions, And if I scroll to the list, we can see the different workloads Jessica just mentioned Okay, But And the way they all those killers working is Okay, so looks like capacity planning and automation is fully, you know, handle this point. Is the cluster admin right now into the console? This gives a cluster I've been the ability to maintain the operators they've already installed. So this is our products application that's talking to that sequel server instance. So, you know, everyone in this room, you know, wants to see you hit that upgrade button. And that point, the new, softer operator will notice. So glad the team doesn't have to worry about that anymore and just got I think enough of these might have run by Now, if you try your app again Let's see Jessica's application up here. And yet look, we're We're into two before we're onto three. So I'm going to switch this automatic approval. And so I was glad you guys got a chance to see that rolling update across the cluster. And I'll dig into the azure cluster that we were just taking a look at. all you have to do is log in with your red hair credentials to get access. So one console, one user experience to see across the entire hybrid cloud we saw earlier with Red Thanks so much to burn his team. of technology, Rich Hodak. How you doing? center all the way to the edge while being as effective as you have been over of the open hybrid cloud, and now we're going to show you a few more things. You're in the business of oil and gas from the business retail. And this is your crew vanities. Well, that's the one that my team built right here on this stage. Oh, large shirt, you windows. open shift container storage automatically detects the available hardware configuration to What kind of storage would you What, What kind of applications would you use with the storage? four hundred messages for second, the system seems to be performing well, right? Now I am a curious because I know other folks in the audience want to know this too. So you can really use the latest coolest to manage And but I am curious about the azure functions component. and this azure function, you know, Let's see if this will We're going to see the event triggered. So next, Now let's move that note to maintain it. I wanna make sure you understand one thing, and that is there is no underlying virtual ization software here. You know, the events in the event stream changes have started to happen. And if we go to Twitter? All right, we got tweets. No. So we want to bring you a cloud like experience, but this means is I want you to go out there and think about visiting our partner Del and their booth where they have one. Right here, Right now. So, to close the loop, you can have your plaster connected to cloud redhead These clusters get a chance to talk to them about how to run your open shift for on a bare metal Thank you. rail, that the platform has to be developer friendly. Please welcome. What we go you guys trying to accomplish at BP and and How is the goal One of our strategic priorities that we have is to modernize the whole group on. So we're using chlo based technologies And highlight in the skill part of this presentation We're going to meet the type of person that makes And so in the early eighties, welcome Red Hat Certified Professional of the Year Jason Hyatt. So I'd liketo I'd like to present this to you right now. to bring my family here to show the experience. before we leave before we leave the stage, you know, I just wanted to ask, What's the most important So I think the most important thing is you have to be a continuous learner you can't really settle for. And in the one last thing to say, it's everybody in this room and
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Google Next 2019 Show Analysis | Google Cloud Next 2019
>> fly from San Francisco. It's the Cube covering Google Cloud next nineteen Tio by Google Cloud and its ecosystem partners. >> Welcome back, everyone live coverage here in San Francisco for the Cube, Google Cloud next twenty nineteen to show around Cloud, Google Cloud, I'm John Forest Do Minimum and Dave along. We've been here all week, three days of wall to wall coverage here on the floor with all the exhibitors. Write the mean all the action we've talked to all the thought leaders, Google executives, entrepreneurs, experts are in the cloud and around the ecosystem. Dave's stew wrapping up the wrap up segment. Kind of can I put the show to rest and look to next year and possibly Google summits. There's one in New York and some other shows we're looking to also cover. But if you look encapsulate the show, I want to get your guys reaction, too. What the main themes have been, we're seeing obviously anthems was the big news. That's the big deal. That's their platform. They want to bring all the connective tissue around data security and really on prim hybrid cloud multi cloud application modernization. Clearly, during my open source and enterprise developers, plus the ability to hybrid and multi cloud stew. Your thoughts on the show. >> Yeah. So, John, you know, when I first saw Antos, I was like, Well, this is CSP that they announced last year We were excited about that talk about things like Azure Stack and eight of us Outpost. But the more I learn about it, the more I understand it. It's more than just kind of g k e and a little bit of packaging here, Eric for David. I just interviewed a Google fellow and, you know, you expect the the Google Fellow to really be able to articulate, You know, the history of Google and the distributor architect doing is like we're going to enable cloud native. Of course, we always had that in the Google Cloud, but now we're going to make that easier for you to do that in your own environment. So when you're thinking about modernizing your applications, you know, I was a little bit tough on Google when I said, Oh, I hear a lot about lift and shift. Well, most customers can't lifted, shifted, not change, because then I'LL pull it back. It's too expensive, but if I could modernize wherever it makes the most sense. I talked to some customers here that said, Look, I need to kick the team and get it into the cloud And then I could modernize and start falling apart. But for someone customers, I can't move that. And they need to modernize it here and that Antos is the key enabler and therefore it's a good message, its extension of what they done with Cuba. Netease. That's a lot of other pieces here. But you know, I'm pretty impressed. >> They want to get your thoughts is one of things I'm seeing and, you know, in sports they wanna team, plays a game and wins. They call it a statement game. I think Google Cloud next twenty nineteen is a statement by Google saying, We're into the enterprise. We're not goingto waiver. We got hired Thomas Curry and mid savory. They're going to keep all the great talent. No one's believing. It's not like a new regime. Change came in. They're pivoting. They knows there's no pivot here. They put a stake in the ground saying we are going to invest in the clouds soon. DARPA Kai, the CEO of Google said that on stage of day one, they're clearly putting all the window dressing around enterprise with all the great phrases that we love. Digital transformation, data centric architecture, multi cloud hybrid monitors that applications They're invested, Dave. They are in it to play. They recognize that they're not gonna win right away because it's a long game. So Google clearly is playing the cards properly. They're saying, Look, if we're going to bring a lot of the table and this long time table, but we're in it to play and we're going to play well when invest. >> Yeah, I think it took a while for me to get there Stew, too. He is. I heard a lot about what Right we do get a global distributed infrastructure or we're doing the applications for digital transformation. We got industry specific solutions. Is what way d'Oh. Okay. Great. And I heard a lot of you know differentiators are unique value proposition. So, for civil, what I would have liked to hear it right up front was okay. We know that eighty percent of your workloads are on Prem. Well, guess what, and we're investing in scale and all that stuff, but We're the best at cloud native and and we're going to take and we have the tools and expertise. We're gonna bring those to you on your premises and show you how to get there. And then when you're ready, come to the cloud. If you're never ready, that's fine. But we're going to earn the right for your future business. Hey said that Stead that >> right way, the things we're wondering your business. But I don't think they can yet say were the best that cloud native and that I think that's that's still good self awareness studio for Google. >> I think they could say it now. Maybe it's debatable. >> I would debate that I do not think that Google is the best cloud native cloud at this point. I don't think they have the breath and depth Amazon has, but I don't think that that's the hard core stick in the ground. Because Cloud native is early cnc F, they're investing heavily in open source is a big bet that they're talking about. They got a lot more work to do but cloud needed. Still, it's still early because you said the workloads is still on premise for most of the enterprises, so we got plenty of time. The point is, if they had overplayed that card, I would have been more cautious. >> Well, I mean, Okay, fine, huh? Let's talk talk about that a little bit because it's new. It's Would you? Would you disagree that internally, Google's got the most sophisticated, the best cloud in the world internally, globally for Google. And they make that comment when they make that claim, right? That start there, we get the best cloud in the world. Yeah, >> well, I think it's got a great cloud, >> too. Okay, so there's stuff on there. I mean, they've got least got some credibility there, so I would have come from that position straight now. The other criticism I heard was where the numbers. Now, that doesn't bother me so much. How long did it take Amazon to show us the numbers? Nine years? I think so. Good. We'LL get there, it's clear it's growing. You look around here. There's what thirty thirty five thousand people don't know what was there last year. Twenty. Twenty five thousand. It's growing, it's growing nicely and the quality of the people is good. >> Here's what I'd say about Google Cloud Steward? Let's get your reaction. Sudhir has Bay said this. He's the director product. Mentioning about cloud fusion, he said This from a customer quote. Google's cloud is like an awesome highway, but I can't get my car on the road. So that's the on ramp. >> I can't get by giving car. Okay, so so this note about you Look at the >> technology from Spanner Cooper duties, which was founded inside Google. And they did that right. Big queries. Amazing. They have freaking amazing tech because they had to do it for Google. So I think that is a key strategy. And I, like other clouds that have come in and then died away, didn't have a lot of tech chops. So Cultural Shift is one of the big teams, but on ramping, getting people on board and the bed another source. I think there's a gestation period that's gives Google some time. I don't think they gotta have it overnight there some table stakes, but they're there checking the boxes just kind of grind it out. >> I mean, look, the critique has been for years is you know, Google's too smart for all of us. you know, way have love reading the papers and were really impressed with the technology. But the term you heard over and over again this week, we're going to meet customers where they are. And I I almost failed. They dialled it down a little too much here because I didn't have anything that I'm like. Wow, blown away. Like, you know, they had er's up on stage and it's like I'm used to seeing him flying out of a plane with a Google glass on his head. >> I was started by the way that was Google. I o like, you're >> gay. But, you know, you know, one of that's what you expect from a googol is you know, some of those pieces and there wasn't a G wow amazing moment for me, but the messaging solid, they absolutely you know, understanding or solving some real customer problems today and, you know, solid >> well and one hundred percent of the cloud providers now have a coherent and explainable hybrid on Prem strategy. You know, frankly, it's about time. I mean, they were denying that for a long time, and I think it's clear that's where the business is >> well to me. The big criteria on the cloud game is Do they have the global footprint? They do. Do they have the software at scale Check? Do they have the connective tissue to bring these disparity opportunity data services together Check working on it, continue to improve. And are they on the philosophy side of things? Meaning one of things that I am made Amazon really great. Wass they from day one. We're a P I center who will always has been part of web services. So they have that DNA. I think apogee is going to be the secret little dark horse. And all this is going to tell Signe because as a p, I become programmable. You saw Sisko of'em wear on stage. Can they build on ecosystem? Can they work with multiple vendors? Because the fact is, from our data and we've been reporting on this on silicon angle and Wiki bomb is that big enterprises and governments, whether it's a d, o. D. Or a big bank, are gonna have hundreds of cloud projects, hundreds of workloads that's going to require unique clouds selection criteria because you cannot separate real time data from software, and that's just the facts of the databases are moving all over the place. If I gotta work Lodi, any data? I gotta be agile with the data, but I then need a data plane to connect across other workload. So workload conversation, I don't think was front and center enough where workloads are for the key criteria. >> And still some of the message on where Google fits in that hybrid and multi cloud world is a little bit muddy to me. So how did they get, you know, on those in your data center? Well, it's a deep partnership with V m where, uh, you know, I heard some people here. It's like, Oh, well, the current Amazon VM wear deal, you know, is like up for renewal soon. It's like I don't see Veum Where an Amazon separating that Latino way. People engineering partnerships. We've heard directly from Andy Jazz sees talked about on the Cube how important that relationship is. S O Veum was going to play across all the cloud environment. But you know, where does Google, you know, really make their money? They're going to partner with all the open source companies. And you know, you're going to own your data. We're going to make sure the prophecies there. So is Dave Said the numbers and the business of how Google Khun start slow scaling and really growing the enterprise business beyond, you know, G sweets now, part of it. And we saw some of the android for enterprise, and they have lots of pieces, but the cloud revenue gets a little bit muddy like a Microsoft. So, you know, from the cloud piece itself, I'm not sure where you know they start gaining on a Microsoft or an Amazon today. >> Well, I think that they could gain ground, take territories. That said on on Day one, Jennifer Linds, demo of no code modification, migration of workloads. If that actually happens, that's going to be a critical piece of the pie that's going to move. Move the needle very quickly for at Google. But I >> want to get you >> guys take on surprises. What surprised you here at the show? What was something that you didn't expect happen? That was a surprise on a good way. To me, the big surprise is that the word customer was used a lot more here than ever before. Customer is the key to success in the enterprise, listening to customer and customer choice. That's the playbook from Amazon. You don't hear Andy Jassy or any other executive Amazon go three words without saying the word customer. If you had a tag cloud and be like customers, the biggest font here we've heard customer choice. That's been a big one for me. >> Surprises. I was going to say when you were asking that question to get to me. It was customer related as well. You know clearly when you in Amazon show it's just customer. Just get inundated with a cool injection of customers. It's very impressive, but you don't have that scale here. However, What did see is a lot of Fortune. One thousand company's senior people were here. Yeah, still kicking the tires but learning. And I think that usually leads to something. So I think Google's developing a lot of pipeline at this show that I think next year is going to translate. We had conversations John with companies that we can't mention on air, but they are seriously substantively looking at moving workloads into Google's Cloud Number one. Number two is if you look around here, Deloitte, Accenture at toes. You know, some of the biggest. I'd like to see more of those global s eyes, and I think you will. And that's where you're going to really start to see customers. >> Dave took the customer. I'll say partner. So we said in one of our analysis segments, that logo slides Good. But, you know, compare itto Microsoft or Amazon. It needs to quadruple where it is today. But in the conversations that I had from startups through some of those big logo's on here, partnering with Google is good for them and they're excited by it. And that's not necessarily the clay case for every one of the big cloud providers out there. >> All right, so a lot of multi cloud talk. I've said multi clouds all the rage, but it's really more a symptom of sort of multi vendor people going best of breed with different departments. Big news last night on Jet I John, I want to get your take. Google really wasn't I don't think ever in the running, but certainly, you know Amazon was the lead Oracle, IBM, Microsoft share the news in your analysis of that news. >> Well, yesterday there was news that the Department of Defense, this Jet I contract joint defense initiative that's going on joining the Price Defense Initiative system. The military cloud ten billion dollar contract was under a lot of It's the biggest story in Tech and DC in generations. It's the confluence of procurement being outdated. Clouds selection, one soul cloud for that workload, multi cloud across in the department and a lot of lost business, potentially for Oracle in IBM. So Amazon, Microsoft, Amazon, Webster's, Microsoft, Oracle and IBM. We're all fighting for this business. The incumbents IBM and Oracle. We're potentially at risk billions of dollars. So it's been a lot of dirty pool, so to speak, a lot of dirty politics, a lot of dirty smear campaigns going on, from Oracle to to Amazon to try to discredit them. So the D. O d. Oracle soothe d o d. Saying is unfair process conflict of interest? The D. O. D made a final selection. Amazon Web services and Microsoft are the final selections and basically kicking out Oracle and IBM at the process. So Oracle, IBM are out. Oracle's lawsuit's still pending that'LL probably be dismissed because Oracle tried three different times to claim conflict of interest. They tried to claim conflict of interest in. And where has three in my notes here July twenty eighteen, November twenty eighteen and April twenty nineteen. All three times competition has been not proven, and Oracle and IBM or out. The analysis here is, is that this proves what we've been saying on the Q and that is, is that you can have one cloud soul cloud for a workload. So the Department of Defense has hundreds of projects. But for the military project that ten billion dollar one Amazon or Microsoft, probably the Amazon to the front runner can serve that cloud. And that's the best architecture. That means that Microsoft will probably win the eight billion dollar contract of the D. O. E s contract for collaboration again. Soul Cloud Soul workload. This is the trendy. My analysis is that Oracle on IBM, mainly Oracle, knew that they were going to lose. They tried to do whatever it takes to kill the deal. And now the D. O. D. Has brought forward and their modernizing the application and all these lawsuits about procurement rules from nineteen eighty five all this trip wires, all these little nuances. This is a great win for the Department of Defense, and I think it is a tell sign for large enterprises because you could be multiple. You'd have multiple clouds, but you can have one cloud work on one workload. It could be a big monster workload like a ten billion dollar >> workload. >> There could be a small work. >> All the tech vendors want to eat it. The government trough, We know that. And so the why is this relevant? It's relevant to me because you're you're absolutely right for a particular set of workloads. Mission critical workloads, especially a single cloud, is going to be more cost effective, more secure, uh, higher availability, less complex. And that's really what the debate is here now is multi cloud gonna happen? Of course, for different workloads is going to be horses for courses. So multi cloud is a huge opportunity. Everybody's going after it stew uh, Google through its hat in the ring in a big way. We seem to have a couple of camps lining up and read. Had interesting, interesting leads in both camps. Kind of got the IBM redhead camp and of'em wear with now with Google Really interesting sort of chessboard matches going on? >> Yeah, absolutely. Every customer we talked to hear. There's no like, Oh, you know, I might be moving most of my stuff or even all of my stuff to the public cloud, but it is workload dependent, and that's how I'm choosing it. Google has some key strength. I took a little while to get the data and I and ML pieces that we know Google has some strength here. One of the questions I had coming into it Can they reclaim kind of that thought leadership space. I'd love to hear whether you guys think I think that was the case, but, you know, messaging point on good speed. You know T K has them talking to the Enterprise in a way that won't scare them away as to oh, geez, I'm not smart enough to work with Google so >> well, I think I think Google has to get enterprise compatible and they've been working really hard to do that, and they got it. Just grind it out. I said this on Tuesday. It's a grinding out game. They've got a got a fight to the trenches. We've got to get the check boxes, and this is what Amazon did that early on and helped them a lot. Google has been working hard, I think, their security angle with the from a device. I phoned the Android phone and onboard security at the edge is huge. I think data and Big Query and those kinds of on boarding tools is going to be a great accelerant. I think cloud code cloud Run Cloud build is a phenomenal construct. I think that's absolutely delivered Ella for friendly. If they can continue to serve the developer for the enterprise and make it easy to build and stand up applications that hit that sweet spot of the trend, which is the modernization of enterprise APS not develop, perhaps not like a startup started sort. Different styles are cloud born in the cloud enterprise that's gonna deal with legacy and all these compliance and all this risk. They could make that easy and make it Dev ops like That's a great check boxes. >> Just a quick note on that, because there was a lot of enterprise talk there. There's a nice group inside a Google, working with a lot of the startups, got to talk to a couple of the start up there, and Google's definitely company there looking to partner with. All >> right, guys, let's wrap this up. Google really leaning into the enterprise heavily. Obviously, they're not. They're not blinking. They're going to continue power forward thinking. I like the mojo they have here. They got a new CEO. We interviewed George Curry, and Thomas's brother Thomas couldn't make it on the Cube. He's super busy talking to customers were gonna get him on the cue soon, but you got a culture here. Google and the culture is innovation, and the cultures Dev ops. The culture's developed for the country's AP eyes D. That puts him in a good position, >> their thoughts. I mean, I've been saying for a decade I feel like a broken record. I said it so much. I stopped saying it that the marginal economics of the Cloud service providers who have scale are driving towards zero. In other words, the more volume they do, they're there. The cost of adding an extra customer goes down to zero, just like software. There's three companies in United States who have that scale Google, Amazon and Microsoft. Obviously some guys outside the U. S. And you look at the cap Ex numbers forty seven billion over the last three years by Google. Thirteen and a half billion year to date US data centers alone. It would take IBM three and a half years to spend that much on Affects Who take Oracle six years. Okay, they just do not have the marginal economics to compete. They'LL compete in other ways, but though these three are in it to win it this big market, they're trillion dollar market. There's enough room for each to carve out an opportunity and continue to grow for quite some time. Do >> and Google lining up their ecosystem of partners to help them get deep into the enterprise. Absolutely, There's good opportunity for Google to do a number of acquisitions. They have, you know, a big bank spend a lot of money not just on infrastructure, but all the partner engagements and definitely some acquisition to help them get there. Wouldn't be surprised if they, you know, made some nice acquisition to help them grow that enterprise. I am in a modern way way now that was mentioned to it was carrying twins could be back together, but sure, >> awesome stuff. Guys, I think my my final take is I've always said Google's the Dark Horse and the Cloud game. They don't have a lot of baggage like a lot of work to do, and they're they're working hard and they really bring in tech to the table that bringing that culture of innovation, they're there behind this. Opportunities for them to move the ball down the field in a big way. I think they can take territory and gain share quickly if global things follow the place. If those bets come home, this dark horse will be right up on number two really quickly. So great job. Wanna thank Google, Google's team Cool calms Team, Google's CMO and executive Thomas carrying for letting us come to the Cube. Bring the Cube here. Google's very co creation oriented. We appreciate the location. I want to thank Google one. Thanks to our sponsors about our sponsors, we wouldn't be here, so he city signal FX. We got net app. We got Saada. We got some great clients here supporting us. You, Fio. Thanks to our sponsors, they signal to the community they care and they support our programs. Our tenth year of Cube coverage at events one. Thank everyone for watching, listening, sharing hit us up on Twitter at Cube and also silken angle dot com. We now are adding on a new feature to our Cube, which is on silicon angle dot com special reports where we flow as many stories as it takes to get the truth out there. Get the story's right, of course. Used the cube and stream the data with you here on the Cube. We're here. Google Next in San Francisco. I'm John Faria student Min David Long. Thanks for watching.
SUMMARY :
It's the Cube covering Kind of can I put the show to rest and You know, the history of Google and the distributor architect doing is like we're going to enable cloud native. So Google clearly is playing the cards properly. We're gonna bring those to you on your premises But I don't think they can yet say were the best that cloud I think they could say it now. I don't think they have the breath and depth Amazon has, but I don't think that that's the hard core stick in the ground. the best cloud in the world internally, globally for Google. It's growing, it's growing nicely and the quality of the people is good. Google's cloud is like an awesome highway, but I can't get my car on the road. note about you Look at the So Cultural Shift is one of the big teams, I mean, look, the critique has been for years is you know, Google's too smart for all of us. I was started by the way that was Google. but the messaging solid, they absolutely you know, understanding or solving some real customer I mean, The big criteria on the cloud game is Do they have the global footprint? So is Dave Said the numbers and the business of how Move the needle very quickly for at Customer is the key to success in the enterprise, I was going to say when you were asking that question to get to me. And that's not necessarily the clay case for every one of the big cloud in the running, but certainly, you know Amazon was the lead Oracle, IBM, probably the Amazon to the front runner can serve that cloud. And so the why is this relevant? One of the questions I had coming into it Can they reclaim kind of that thought the developer for the enterprise and make it easy to build and stand looking to partner with. I like the mojo they have here. I stopped saying it that the marginal economics of the Cloud service providers who have scale a big bank spend a lot of money not just on infrastructure, but all the partner engagements and definitely some Used the cube and stream the data with you here on the Cube.
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Inhi Cho Suh, IBM Watson Customer Engagement | CUBEConversation, March 2019
(upbeat pop music) >> From our studios in the heart of Silicon Valley, Palo Alto, California, this is a CubeConversation. >> Hello, everyone welcome to this CUBE Conversation here in Palo Alto, California, I'm John Furrier, co-host of theCUBE. We are here forth Inhi Cho Suh General Manager of IBM Watson, Customer Engagement, Former Cube alumni, I think she's been on dozens of times. Great to see you again. Welcome to our Palo Alto Studios. >> Yeah, great being here, John. >> So, we haven't chatted in awhile. IBM thing just happened, a little bit of a rainy event, here in February. Interesting change over since we last talked, but first give an update on what you're up to these days, what group are you leading, what's new? >> Okay, well first of all, I'm here based in California, which I'm excited about, and I lead our Watson West office, which is our Watson headquarters, here on the west coast, in downtown San Francisco, and we hosted our Think Conference, and at Think I lead with, in IBM, what we call our Watson Customer Engagement Business Unit, which is really the business applications, of how we apply Watson and other disruptive tech to a line of business audiences, both SAS and on premise software, so really excited about the areas of applying AI and machine learning as well as Blockchain to things like supply chain, and logistics, to order management, to next generation of retail. A lot of new, exciting areas. >> Yeah, we've had many conversations over the years from big data to as your career spanned across IBM, and you have a much more horizontal view of things, now. You're horizontally scalable, as we say in the cloud world. What's your observation of the trends these days? Because there's a lot waves. Actually, the waves that you guys announced, was the IBM, Watson NE ware and the cloud private ware. Marvin and I had an amazing conversation that video went viral. This is now getting a big tailwind for IBM. What's your thoughts in general about the overall ecosystem, because you're here in Silicon Valley, you've seen the big waves, you've got another big data world, cloud is here, multi cloud. What's your thoughts on the big mega-trends? >> Yeah, that's a good question. I think the first chapter of cloud, everyone ran to public cloud. When you look at it through the lens of enterprise, though, the hot topic right now in the second chapter is really about not just public cloud, but multi-cloud, hybrid cloud. Meaning, whether it's a private, public, it's about thinking about the applications and the nature of the applications and regardless of where the data sits, what are the implications of actually getting work done? Through, kind of, new container services, new ways of microservices in the development, of how APIs are integrated, and so, the hot topic right now is definitely hybrid cloud, multi cloud. And the work we've done to certify, what we call, IBM cloud private really enables us to not just take any business application to any cloud in our cloud, as well, but actually to enable Watson and Watson based applications also across multi cloud environments. >> So, chapter two, Jenny mentioned that in her key notes, I want to dig into that because we've been talking a lot about multi cloud architecture, and one of the big debates has been, in the industry, oh, don't pick a soul cloud. I've been writing a bunch of content about that at this DOD jedi deal with Amazon and Oracle, fighting for it out there, but that's also happening at the enterprise, but the reality is, everyone has multiple clouds. If you've got a sales force or if you've got this and that and the other thing, you probably have multiple clouds, so it's not so much soul cloud vs. as it is, workloads having a cloud for the right job and that seems to be validated at IBM Think, in talking to the top technical people and in the industry. They all say, pick the right cloud for the job. And we've heard that before in Big Data. Pick the right tool for the job. So, given that, workloads seem to be driving the demand for cloud. Since you're on the app side, how are you seeing that? Because the world's flipped. It used to be infrastructure and software enable the app's capabilities. Now the workloads have infrastructure as code, made with cloud, they're driving the requirements. This is a change over. >> It is a big change and part of, I would say, when people first ran to the cloud, and a lot of the public cloud services were digital SaaS services, where people were wanting to stitch multiple applications across clouds, and that became a challenge, so in this next iteration, that I'm seeing is, really, a couple things. One is, data gravity. So, where does the data actually reside, for the workload that's actually happening? Whether it's the transactions, whether it's customer information, whether it's product information, that's one piece. The second piece is a lot more analytics, right? And the spectrum of analytics running from traditional warehouse capabilities, to more, let's say, larger scale big data projects to full blown advanced algorithms and AI applications, is, people are saying, look, not only do I want to stitch these applications across multiple clouds; I also want to make sure I can actually tap into the data to apply new types of analytics and derive new services and new values out of relationships, understanding of how products are consumed, and so forth. So, for us, when we think about it is, we want to be able to enable that fluid understanding of data across the clouds, as well as protect and be thoughtful about the data privacy rights around it, compliance around GDPR, as well as how we think about the security aspects as well, for the enterprise. >> That is a great point. I think I want to drill down on the data piece, your background on data obviously is going to be key in your job now obviously, it's pretty obvious with Watson, but David Floyd, a wiki bonds research analyst, just posted a taxonomy of hybrid cloud research report that laid out the different kinds of cloud you could have. There's edge clouds, there's all kinds of things from public to edge, so when you look at that, you're thinking, okay, the data plain is the critical nature of the cloud. Now, depending on which cloud architecture for the use case, the workload, whatever, the data plain seems to be this magical opportunity. AI is going to have a big part of that. Can you just talk about how you guys see that evolving? Because, obviously, AI is a killer part of your strategy. This data piece is inter-operating across the clouds. >> Yes. >> Data management governs you're smiling, cause there's a killer answer coming. >> Totally. This is such a great set up. Actually, Ginni even said it in her keynote at Think, which was, you can't have an AI strategy without an information architecture strategy, which is an IA strategy, and information architecture is all about what you said: it's data preparation; understanding the foundation of it, making sure you've got the right governance structure, the integration of it, and then actually how you apply the more advanced analytics on top. So, information architecture and thinking about the data aspects in all kinds of data. Majority of the data actually sits behind, what I would say, the traditional public firewall. So, it sits behind the firewalls of our enterprise clients, like 80 plus percent of it, and then, many of the clients, we actually recently did a study, with about 5,000 senior executives, across many, many thousands of organizations, and 85% of them want to apply AI to improve their customer service, to improve the way they engage their clients and their products and services, so this is a huge opportunity right now for pretty much every organization to think through; kind of their data strategy. Their information architecture strategy, as part of their overall AI strategy. >> So, a question a got on twitter comes up a lot, and, also on my notes here, I wanted to ask you is, how can companies increase transparency trust and mitigate bias in AI? Because this comes up a lot and that's the questions that come in from the community is, Hey, I got my site, my apps running in Germany. I've got users over there, I'm global. I have to manage compliance, I got all this governess now, I'm over my shoulders, kind of a pain in the butt, but also I don't want to have the software be skewed on bias and other things, and then, I also get this whole Facebook dynamic going on, where it's like, I don't trust people holding my data. This is a big, huge issue. >> It is enormous. >> You guys are in the middle of it, what's your thoughts, what's the update, what's the dynamic and what's the solution? >> So, this is a big topic. I think we could do a whole episode just on this topic alone. So, trust and developing trust and transparency in AI should be a fundamental requirement across many, many different types of institutions. So, first of all, the responsibility doesn't sit only with the technology vendors; it's a shared responsibility across government institutions, the consumers, as well as the business leaders, in terms of how they're thinking about it. The more important piece, though, is when you think about the population that's available, that really understands AI, and they're actually coding and developing on it, is that we have to think about the diverse population that's participating in the governance of it, because you don't want just one tribe or one group that's coding and developing the algorithms, or deciding the decision models. >> Like the nerds or the geeks; they're a social aspect, society aspect as well, right? Social science. >> Exactly. I actually just did a recent conversational series with Northwestern Kellogg's business school, around the importance of developing trust and transparency, not only in the algorithms themselves, but the methodology of how you think about culture and value and ethics come into play through different lens, depending on the country you live in, as you kind of referenced, depending on your different values and religious backgrounds. It may because of different institutional and/or policy positions, depending on the nature, and so there has to be a general awareness of this that's thoughtful. Now, why I'm so excited about the work we're doing at IBM is we've actually launched a couple new initiatives. One is, what we call, AI OpenScale, which is really a platform and an opportunity to have the ability to begin to apply AI, see how AI operations and models function in production. We have methodologies in terms of engaging understanding fairness, so there's a 360 degree fairness kit, which is actually available in the open source world, there's a set of tools to understand and train people on recognizing bias, so even just definitions of, what do you mean by bias? It could be things like, group think, it could be, you're just self selecting on certain data sets to reinforce your hypotheses, it could be unconscious levels and it's not just traditionally socially oriented, types of bias. >> It could be data bias, too. It could be data bias, right? >> Totally. Machine generated biases in IOT world, also. >> So, contextual and behavioral biases kind of kick into play here. >> Yeah, but it starts with transparency trust. It also starts with thoughtful governance, it starts with understanding in your position on policy around data privacy, and those things are things that should be educational conversations across the entire industry. >> How far along are we on the progress bar there? I mean, it seems like it's early and we seem to be talking for awhile, but it seems even more early than most people think. Still a lot more work. Your thoughts on where the progress bar is on this whole mash up of tech and social issues around bias and data? Where are we? >> We're really at the early stages, and part of the reason we're at the early stages is I think people have, so far, really applied AI in very simple task oriented applications. The more, what we call, broad AI, meaning multi task work flow applications are starting, and we're also starting seeing in the enterprise. Now, in the enterprise world, you can still have bias, so, for example, when you talked about data bias, one of the simple examples I use is, think about loan approvals. If one of the criteria may be based on gender, you may have a sensitivity around the lack of women owned business leaders, and that could be a scoring algorithm that says, hey, maybe it's a higher risk when in fact, it's not necessarily a higher risk, it's just that the sampling is off, right. So, that would be a detection to say, hey maybe you have sensitivity around that data set, because you actually have an insufficient amount of data. So, part of data detection and understanding biases; where you have sampling of data that's incorrect, where your segmentation could be rethought, where it may just require an additional supervision or like decision making criteria as part of your governance process. >> This is actually a great area for young people to get involved, whether at their universities or curriculum, this kind of seems to be, whether it's political science and/or data science kind of coming together, you kind of have a mash. What's your advice to people watching that might be either in high school, college, or rethinking their career, because this seems to be hot area. >> It is a hot area. I would recommend it for every student at every age, quite frankly and we're at such an early stage that it's not too late to join and you're not too young nor are you too old to actually get in the industry, so that's point one. This is a great time for everyone to get involved. The second piece is, I would just start with online courses that are available, as well as participate in communities and companies like IBM, where we actually make available on a number of our web based applications, that you can actually do some online training and courses to understand the services that we have, to begin to understand the taxonomy and the language, so a very simple set, would be like, learn the language of AI first, and then, as you're learning coding, if you're more technically inclined, there's just a myriad of classes available. >> Final question, before I move on to the topic around inclusion and diversity, machine learning is impacting all verticals. I was just in an interview, talking with Don En-ju-bin-ski, she's got a company where it's neuroscience and machine learning coming together. Machine learning's being impacted all over. We mentioned basic data bias, and machine learning can help there. Machine learning meets blank every vertical, every market, is being impacted machine learning, which will trigger some of the things you're seeing on the app side. Your thoughts, looking at where you've come from in your career at IBM to now, just the evolution of what machine learning has enabled, your thoughts on the impact of machine learning. >> Oh, it's exciting and I'll give you a real simple example, so one of the great things my own team actually did was apply machine learning to, everyone loves the holiday shopping period, right? Between Thanksgiving to New Years, so we actually develop, what we call, Watson Order Optimizer and one of my favorite brands is REI, so the recreational equipment incorporated company, they actually applied our Watson Order Optimizer to optimize in real time. The best place, let's say you want to order a kayak or a T-shirt or a hiking boot, but the best way to create the algorithms to ship from different stores, and shipping from stores, for most retailers, is a high cost variable, because you don't know what the inventory positions are, you don't necessarily know the movement of traffic into that store, you may not even know what the price promotions are, so what was exciting about putting machine learning algorithms to this was, we could actually curate things like shipping and tax information, inventory positions of products in stores, pricing, a movement of goods as part of that calculation. So, this is like a set of business rules that are automatically developed, using Watson, in a way that would be almost impossible for any human to actually come up with all of the possible business roles, right? Because this is such a complex situation, and then you're trying to do it at the peak time, which is, like Black Friday, Cyber Monday Weekend, so we were able to actually apply Watson Machine Learning to create the business roles for when it should be shipped from a warehouse or a particular store. In order to meet the customer requirement, which is the fulfillment of that brand experienced, or the product experienced, so my view is, there are so many different places across the industry, that we could actually apply machine learning to, and my team is really excited about what we've been doing, especially in the next generation of supply chain. >> And it's also causing students to be really attracted to computer science, both men and women. My daughter, who is a senior at Berkeley, is interested in it, so you're starting to see the impact of machine learning is hitting all main stream, which is a good segue to my next question, we've been very passionate, I know it's one of your passions is inclusion and diversity or diversity and inclusion, there's always debates: D before I or I before D? Some say inclusion and diversity or diversity and inclusion. It's all the same thing, there's just a lot of effort going on to bring the tech industry up to par with the reality of the world, and so you have a study out. I've got a copy here. Talk about this study: Women in Leadership and the Priority Paradox. Talk about the study; what was behind it and what were some of the findings? >> Sure, and I'm excited that your daughter, that's a senior in college, is going to be another woman that's entering the workforce, and especially being in tech, so the priority paradox is that we actually looked at over 2,300 organizations, these are some of the top institutions around the world, that are curating and attracting the best talent and skills. Now, when you look at that population, we were surprised to find out that you would think by 2019-2018 that only 18% of those organizations actually had women in senior leadership positions, and what I categorize as senior leading positions, are in the see-swee, as vice presidents, maybe senior executives or senior managers; director level folks. So, that's one piece, which is, wow, given the size and the state where we are in the industry, only 18%: we could do better. Now, why do we believe that? The second piece is, you want the full population of the human capacity to think and creatively solve. Some of the world's biggest complex problems; you don't want a small population of the world trying to do this, so, the second piece of the paradox, which was the most surprising, is that 79% of these companies actually said that formalizing or prioritizing gender, fostering that kind of inclusive culture, was not a business priority, and that they had a harder time actually mapping that gap. Now, in the study, what we actually discovered though, was those companies, that did make it a priority, actually had first mover advantage, and making it a priority is quite simple. It's about understanding how to create that inclusive culture, to allow different perspectives and different experiences to be allowed in the co-creation and development. >> So, first mover advantage, in terms of what? >> Performance, actual business performance, so even though 80% of the organizations that we interviewed actually said that they've not made it a business priority, the 20% that did, we actually saw higher performance in their outcomes, in terms of business performance. >> So, this is actually a business benefit, too. I think your point is, the first mover advantage is saying, those companies that actually brought in the leadership to create that different perspective, had higher performance. >> Absolutely. >> We've talked about this before; one of the things I always say is that, tech is now mainstream, and it's 18% of the target audience of tech isn't the market, it's 50/50 or 51. Some say 51% women/men, so who's building the products for half the audience? So, again, this doesn't make any sense, so this is a good statistic. >> It is, and if you think about the students that are actually graduating out of graduate school, recently, there's actually more women graduating out of grad school than men. When you think about that population that's now entering the workforce, and what's actually happening through the pipeline, I think there's got to be thoughtful focus and programmatic improvements across the industry, around how to develop talent and make sure that different companies and organizations can move. Like you said, problem solve for creating new products that actually serve the world, not just serve certain populations, but also do it in a way that's thoughtful about, kind of, the makeup. >> And the mainstream and prep of tech obviously makes it more attractive, I mean, you're seeing a lot more women thinking about machines, like my daughter, the question is, how do they come in and not lose their footing, mentor-ship? So, what are the priorities that you see the industry needs to do? What are some of the imperatives to keep the pipeline and keep all the mentoring, obviously mentoring is hot, we see the networking built. >> Yeah, mentoring is huge. >> What's your thoughts on the best practices that you've been involved in? >> Some of the best practices we've actually done a number with an IBM, we've done a program called, Tech Re-Entry, so women that have decided to come back into the tech workforce, we actually have a 12 week internship program to do that. Another is a big initiative that we have around P-TECH, which is the next generation of workers aren't just going to have a formal college and or PHD masters type degrees. The next generation, which we're calling, is not necessarily a white collar, blue collar, what we're calling it is, new collar, meaning these are students that are able to combine their equivalent of a high school degree and early college education in one to be kind of, if you think about it, next generation of technical vocational schools, right? That quickly enter the workforce, are able to do jobs in terms of web development, in terms of cloud management, cloud services, it could be next generation of-- >> It's a huge skill gap opportunity, this is a big opportunity for people. >> It is, and we're seeing great adoption. We've seen it on a number of states across the US, this is an effort that we partner with, the states and the governors of each state, because public education has got to be done in a systematic way that you can actually sustain it for many, many years and this is something that we were excited about championing in the state of New York first. >> The ReEntry program and other things, I always tell myself, the technology is so new now you could level up a lot faster than, there's not that linear school kind of mentality, you don't need eight years to learn something. You could literally learn something pretty quickly these days because the gap between you and someone else is so short now, because it's all new skills. >> It's true, it's true. We talk about digital disruption through the lens of businesses, but there's a huge digital disruption through the lens of what you're talking about, which is our individual development and talent, and the ability to learn through so many different channels that's available now, and the focus around micro degrees, micro skills, micro certifications, there's so many ways for everyone to get involved, but I really do encourage everyone across every industry to have some knowledge and basis and understanding of tech, because tech will redefine how services and products are delivered across every category. >> And that's not male or female: that's just everyone. Again, back to technology for good, we can solve technology problems, You guys have been doing it at IBM, solve technology problems, but now the people problem is about getting people empowered, all gender, races, et cetera, the people getting the skills, getting employed, working for clouds, this is an opportunity. >> This is a huge opportunity. I think this is an exciting time. We feel like we're entering this next phase of, what I call, chapter two of cloud, this is chapter two of digital reinvention, of the enterprise, digital reinvention of the individual, actually, and it's an opportunity for every country, every population group to get involved, in so many new and creative ways, and we're at the early foundation stages in terms of both AI development, as well as new capabilities like Blockchain. So, it's an exciting time for everybody. >> Well, that's a whole nother topic. We'll have to bring you back, Inhi. Great to see you, in fact, welcome to Palo Alto. First time in our studio. Let's co-host something together, me and you. We'll do a series: John and Inhi. >> I would love that. That would be fun. I'm excited to be here. >> You can drop by our studio anytime now that you live in Palo Alto, we're neighbors. Inhi Cho Suh here, general manager IBM Watson, customer engagement, friend of theCUBE, here inside our studios, Palo Alto. I'm John Furrier, thanks for watching. (upbeat music)
SUMMARY :
From our studios in the heart Great to see you again. what group are you leading, what's new? so really excited about the areas of applying AI Actually, the waves that you guys announced, was the IBM, and the nature of the applications and that seems to be validated at IBM Think, and a lot of the public cloud services that laid out the different kinds of cloud you could have. you're smiling, cause there's a killer answer coming. the integration of it, and then actually how you apply that come in from the community is, So, first of all, the responsibility doesn't sit Like the nerds or the geeks; but the methodology of how you think about culture and value It could be data bias, too. Machine generated biases in IOT world, also. kind of kick into play here. be educational conversations across the entire industry. on this whole mash up of Now, in the enterprise world, you can still have bias, because this seems to be hot area. the services that we have, to begin to understand some of the things you're seeing on the app side. the algorithms to ship from different stores, Women in Leadership and the Priority Paradox. of the human capacity to think and creatively solve. the 20% that did, we actually saw higher performance to create that different perspective, and it's 18% of the target audience of tech across the industry, around how to develop talent What are some of the imperatives to keep the pipeline Some of the best practices we've actually this is a big opportunity for people. in the state of New York first. I always tell myself, the technology is so new now and the ability to learn through so many different channels the people getting the skills, getting employed, of the enterprise, We'll have to bring you back, Inhi. I'm excited to be here. You can drop by our studio anytime now that you live
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John Kirch, Sentinel Protocol | HoshoCon 2018
(upbeat electronic music) >> From the Hard Rock Hotel in Las Vegas, it's theCUBE covering HoshoCon 2018 brought to you by Hosho. >> OK, welcome back everyone. We're live in Las Vegas for HoshoCon. I'm John Furrier, the host of theCUBE. This is the first inaugural security conference around blockchain. Our next guest is John Kirch, who's the Chief Evangelist for Sentinel Protocol. Great to see you, thanks for coming on. Hey, it's great to be here, John. Thank you very much for inviting me. >> I love the shirt, I got my CUBE shirt here. You got your shirt on. Cool crowd here. So, before you get into some of the things you guys are working on, what's the scene here like, for people who aren't here, this is the first ever blockchain security conference around in the industry. What are the type of people that are here? And what's going on? Why is this important? >> Well, that's a really good question. I mean, I can think back and I remember meeting the president of Hosho. For the first time back in New York at Consensus. And he was giving a presentation, and I thought it was fantastic presentation, but we broke ice, we shook hands. And then we bumped into each other again in Soul. And then I was also talking to Tim Draper not too long ago. And Tim said, he was coming out here to Las Vegas to give a presentation. And he is one of our key investors. So we thought, it would be a good idea for us to show up as well. And we believe that many times in trade shows and other types of seminar series, there's too much emphasis on fintech and not on security. And the reason why I say that, is basically in the blockchain crypto world, right now one of the major challenges holding back the growth and the success is the lack of security. Not in a core blockchain technology, but in the Dapps and in the other connected applications. People are getting hacked. And there's different types of hackings, everything from Phishing, to malware, to DNS engine hacking, to smart contracts, web applications, I mean. >> The surface area is large. >> It, many different vectors, and it's complex. Something needs to be done about it in order to unlock the potential of blockchain crypto. >> Yeah, and I also love this event because one, it's, well first of anything is always good because it's present on creation, and you don't know, there might be another one, if it's around the next year or not. But I think this one seems like it's got the right people at it that it would grow. Because, remember. >> Yeah. >> The security is the number one problem, it should be seamless, it's complicated, multiple keys to deal with, multiple chains, never mind in the surface area for hacking. So I think blockchain is going to be a sea-change. We all know that, all tech alpha entrepreneurs are getting that. The complexity around the software is the key. What do you guys, how do you guys look at this? Because you guys are in the business to solve this problem. >> Right. >> What's the answer here? >> Well, we'd look at it from a experience point of view of cybersecurity. What I mean by that is that we have a lot of people on the team that come from companies like Palo Alto Networks, and F5, and Fortinet, I come from Darktrace, and other cybersecurity companies as well. But we'd look at it from the point of view, what did we do in the past, what were the problems, how can we leverage these technologies. What's wrong with the stuff that we did before, and how can we correct those gaps and provide a better product that's more usable, easier to install, and then has the multi-vector analysis capabilities to do the, not just antivirus, for instance, but how about AI, machine learning for detecting new anomalies and behavior or newer threats and attacks, or sandboxing. But how do we solve the problem is really our main focus. >> So I got to ask you question. A lot of people in the industry that are smart or trying to attack this problem, there's two schools of thoughts. We are going to get the software, going to get to the AI, got to do all the stuff over here, and then there's radical view is, Hey, the old model isn't working for blockchain, 'cause it's a different architecture, it's decentralized, so you can't just take network protocol stacks and say, Hey this is your security stack in the old network model to decentralize. So it needs a redo. >> Right. >> A refresh or a do-over. >> Right, right. >> So, this is, seems to be tension that's productive but still contentious. >> Right. >> What's the answer, because your old Juniper, Cisco switches might not be the perimeter-based firewall model, >> I'd love that question. >> We need a do-over or not? >> So, we are the world's first crowdsourced threat intelligence platform. I didn't say product, I said platform. And that means multiple various different types of products on our platform, but in addition to that, one of the biggest problems today is the need to update. Let's say, if you're looking at things from an antivirus point of view, if you haven't updated your database, your system, then you've got vulnerabilities that you haven't addressed. And so we don't need to be updated. Our system is running on a decentralized blockchain, and therefore is connected to APIs, to different types of endpoints. We are platform-agnostic, so we could connect to IoT-type devices or, you know, other types of, mobile telephones, or to PCs, servers, and so on. And, by having this collective cybersecurity intelligence, by definition, that means we have a richer, wider database of more information, than if you license a product from, let's say, any one of the antivirus vendors. You get that company's intelligence and support services only. But we're doing it, where we're taking company A plus B, plus C, plus this white hat hacker, plus this individual here, and we're, basically, combining all that together and offering it to our clients. >> And so, is it the single source of truth or knowledge around trust, how's the trust factor come in. 'Cause, if I'm a company I want to know that everything I'm running is updated. I want to know what it is first, and then it's updated. >> And you know, in this decentralized trustless world, there is, from our point of view, a need for an organization that can be trusted by people who have been hacked or experienced suspicious activity. So, we are addressing that, so we have a team of people called the Sentinels, and they are tested and certified by our internal cybersecurity experts, as having the capabilities and the knowledge and experience to contribute. And when those people make contributions, in terms of cybersecurity intelligence, we award them with points, and those points can be converted to fiat or into other crypto tokens. >> So you're tokenizing the contribution. >> We are. >> Relative to the crowdsourcing. >> Exactly. >> So this is like CrowdStrike, or is it different? >> Oh, it's different, I think, from CrowdStrike, because CrowdStrike, while it's a very good company and very good product, what we're doing is that we're combining blacklist with whitelist and we're providing the reporting service. And so, and we're running it on a blockchain, and the blockchain has certain elements that are very very good in terms immutability, or a very high type of resilience factor, or traceability, and so we're really taking our product and focusing it on the blockchain crypto world, but quite frankly, what we're building, because we're utilizing the technology in the optimal manner, it is also applicable to the conventional cybersecurity world too. And I expect that it'll be very commonly used there tomorrow. >> So, it's portable in the sense of the function. You can actually bring this to the class of cybersecurity, known detection type identification. >> I could be using it for Goldman Sachs or Bank of America, or, let's say, this hotel. >> Some of the global cybersecurity landscape, how would you, you know, if someone's putting their toe in the water for the first time. You're obviously in the trenches doing cutting edge work, certainly folks in Washington, D.C., around the world, have cyber conversations, from general Keith Alexander, there's new companies got some interesting things going on there. To kind of grokking it, what's so this, there's crowdsourcing, how would you brake up the cybersecurity market, 'cause cyber intelligence is a big part of regional cloud deployments now, Amazon's going to have a region in the Middle East. I'm sure they got their DNS monitored well. But you have network points and you have software running on them. How is the market sliced up? Is there categories, like, that are cleanly defined? How do you view that? >> Well, you know, I look at things from a point of view of having started in the cybersecurity world, John, back in 1998. And that was when I introduced the company called WatchGuard to the Japanese market, and also did that in Korea as well. But we pioneered the use of Linux appliances. Would you believe that? (John laughing) And we also pioneered managed security services. And so, one of the things that I learned over time as the cybersecurity world increased in complexity, I mean, back there it was easy, all you needed was an antivirus and you needed network firewall. >> And you had proprietary software too, open source wasn't as prevalent. >> Exactly, but things keep on getting ratcheted up, the complexity factor is growing. And now we look at cybersecurity and there are so many different types of products and services. And so it really comes down to understanding the security policy of the end user, of the organization or the individual. What type of PC they're using? Is it IBM, is it Apple? For them putting together a security policy and then bringing in different types of products that, basically, help that individual or that organization to satisfy that policy. And then tuning that over time. Most people don't think about that part, but the tuning process is also very important. So, and then educating people too, so. >> What's a number one industry problem that industry needs to solve as an industry, and then, what is the biggest concern that end users or organizations will have? Well, I think that biggest problem out there right now that hasn't been solved, is what's going on in front of our very eyes, this, the hacking of these exchanges and wallets. I mean, those organizations have lost now over three billion dollars, cumulative over the past few years, and then over one billion dollars this year. I mean, that's a lot of money. >> It's a lot of cash. >> And somebody needs to do something. >> And nobody knows where it goes, I mean, >> Well, actually we do know where it goes. Because, actually, that's the video I wanted to show today after my presentation, but there just wasn't enough time. We analyzed the Zaif hacking that happened just a few weeks ago. >> How much did they take? >> It was about 60 million dollars. But we analyzed that, and using crowdsourced information, we analyzed the transactions and so forth, and we found, believe it or not, that a large portion of those stolen Bitcoins were washed and went through Binance, the world's largest crypto exchange. And so, if they utilized our technology, to understand that the coins that are going through them were stolen, we would do a lot to increase the cost factor for monetizing stolen Bitcoins, we would help Binance to protect themselves. >> So the laundering of the coins, >> Yes. >> You could, basically, put a penalty on that, or >> Well, I don't look at it from a penalty point of view. I look at it from the point of view of helping people to make transactions that are kosher, that meet with their corporate policy, that comply with law, that enable them to ensure, that what they are doing is correct. >> So, you tracked the address, how do you know they are being washed, from that specific >> We, basically, track the addresses, we were able to track the addresses and I can show you a video later, if you like to, where we did just that. >> Yeah, I would like to get a copy of that. >> And the information, this is on the blockchain, show that the coins went through Binance. >> So, meaning the old classic IT operations, you always had the network management's piece, this is, again, can be a big part of traceability and accountability piece of it. >> Correct. >> This is important. >> Yeah, in fact, you know, it's really important that when you think about this world. For instance, if I were to give you five dollars. >> Thanks. >> And you were to get ripped off, and somebody took that five dollars from you, how would, John, how would you trace that five dollars? >> I would track the guy around that had stole it, find out where it is, but if I don't know who's took it, then... >> If you went to the police and ask them for help, do you think they could help you analyze and trace that and audit? >> Well, in San Francisco they break into cars and just take whatever they want. The police don't even show up. >> Right, but that's relying on luck, do you know, did he open the right car, >> I wouldn't. I wouldn't know who had this. >> But, you know, that's one of the great things is that with the blockchain technology, if you use it correctly, you can trace, many times, not all the time. But it does offer us very... >> 'Cause there's a digital footprint. >> Yeah. >> There's definitely a traceability aspect. >> And that's one of the nice advantages. So, I'd rather give you Bitcoin than the five-dollar bill. >> Yeah, I'll take the Bitcoin, it probably is worth more than the five. Money is going away, paper money, I don't now have a need for. Talk about the aspect of Bitcoin in cryptocurrency, as it relates to the funding of security attacks, because that's been a big concern, people trying to figure that out. Have you guys made any progress on tracking the funding, the underground funding for security attacks. >> Well, when you think about it, and when you think about the funding of security attacks, it's now teams, and a lot of these teams are very well trained and educated. >> And they're making some good money too. >> Yeah, and so they're making good money, they've monetized this. And all it takes is one time that they break in. And, so, once they break in, and you're compromised, so you have to defend every every time, and do it well, but they only need to break in once. But in terms of that, >> One bad day. >> The one bad day. >> One bad second. >> And your company's gone. >> Yeah. >> But the funding of these endeavors is getting more and more sophisticated, the money involved is becoming much much more bigger, and we need to ratchet up our defenses, so that we can provide an adequate response. >> So, what is the answer for me, let's just say, hypothetically, you know, I get, you know, 50 million in Bitcoin for theCUBE bank, for our community, and going to use that Bitcoin to have people have flourish with content, and I got to store it somewhere. >> Yeah. >> What do I do? >> Well. >> What's my answer? Do I call Binance and say, Hey if you going to wash and launder that, I might as well put it with you, because if you're the home for all the money. >> Well, I think that the optimal solution is to get it off the network, put it into a cold wallet, and safeguard that private key in a way that is very very secure. Do not leave it, you know, on your PC, don't tape it to your screen, but basically safeguard that privat key very well. Put it into a deposit box at a bank, that might be a good idea. >> Or multiple deposit boxes spread across. >> Yeah. >> With instructions, in case, >> But don't leave it, don't leave it in your wallet >> Yeah. >> And don't leave it on, writing on the chalkboard either, above your desk. >> Yeah (chuckling). >> But, I mean, basically, >> Or don't write it down where the surveillance cameras watching you write it down. >> And you might want to use a multisig wallet as well, and that will also increase the security as well. >> All right, well, what's the story with you guys? Give us a quick update on the Sentinel Protocol, the company. How big are you guys? You mentioned Draper funded you guys. What's the status? >> Well, you know, we started earlier this year, back in January, and now we have 30 security professionals, our headquarters are in Singapore, we have another big office up in Seoul, Korea, we have a third office in Tokyo. We now have over 42 partners. I'm very proud to say that we've got, amongst those partners, at least 10 exchanges and wallets signed on with us directly, that are very interested in using our technology, integrated into their applications. >> Yeah. >> And so, >> And why they work with you, for a hedge, for security, for insurance, what's the rationale? It's forensics, for data, what's the value for them? >> Once they've been hacked, it's pretty hard to recover. A lot of these companies that are hacked, in fact, it ends with the company closing, or being sold. So, basically, what they're trying to do is leverage our security to detect the threats and the attacks, you know, in a proactive online manner before they get damaged. And then, by doing that, they can enhance their branding, that's services they're providing to their clients, and they can also help to maximize the stability and growth of their organization, as well as, >> It's a heat shield. >> The future life. >> It's a shield for them. >> It's a shield, yes. >> So they're being proactive on the security front. >> Exactly. >> So minimize any damages that potentially could get through. >> You know, right now, John, unfortunately, if you get hacked, it's a wild, wild West, it's every man up to himself. >> Yeah, it's a total stage coach. >> Nobody's going to help you. >> With the mask on, no one knows who it is. You got to do some sort of real forensics and get lucky. >> Yeah. >> Sounds like it's hit or miss, right? >> Yeah, if you get lucky, you're a lucky man, I'll tell you, because most of the people out there are not getting lucky. >> Yeah. So, we're working together with our partners to, basically, solve this problem. >> And how much money did you guys raise? >> We raised approximately eight million dollars, but it was 25,000 Ethereum. >> OK, congratulations. >> Not at all, thank you very much. >> Well thanks for coming on. Great to meet you last night at dinner. Security is at the top of the agenda. We are here, this is theCUBE coverage, part of our ongoing 2018 blockchain cryptocurrency, now digital money coverage. Of course, as you know, we've been covering Bitcoin and blockchain on our blog since 2011, and more coverage here at HoshoCon, the first security conference dedicated to discuss security on the blockchain and the new digital assets that is now money. I'm John Furrier, stay with us for more after this short break. (upbeat electronic music)
SUMMARY :
brought to you by Hosho. This is the first inaugural security conference I love the shirt, I got my CUBE shirt here. And the reason why I say that, in order to unlock the potential of blockchain crypto. and you don't know, there might be another one, The complexity around the software is the key. is that we have a lot of people on the team So I got to ask you question. So, this is, seems to be tension that's productive to IoT-type devices or, you know, other types of, And so, is it the single source of truth or knowledge and the knowledge and experience to contribute. the contribution. the crowdsourcing. and focusing it on the blockchain crypto world, So, it's portable in the sense of the function. I could be using it for Goldman Sachs or Bank of America, and you have software running on them. And so, one of the things that I learned over time And you had proprietary software too, but the tuning process is also very important. the hacking of these exchanges and wallets. Because, actually, that's the video I wanted to show today the world's largest crypto exchange. I look at it from the point of view of helping people and I can show you a video later, if you like to, get a copy of that. And the information, this is on the blockchain, So, meaning the old classic IT operations, that when you think about this world. I would track the guy around that had stole it, and just take whatever they want. I wouldn't. But, you know, that's one of the great things is that And that's one of the nice advantages. the funding of security attacks, and when you think about the funding of security attacks, but they only need to break in once. But the funding of these endeavors and I got to store it somewhere. Hey if you going to wash and launder that, Do not leave it, you know, on your PC, Or multiple deposit boxes And don't leave it on, writing on the chalkboard either, where the surveillance cameras watching you write it down. And you might want to use a multisig wallet as well, on the Sentinel Protocol, the company. and now we have 30 security professionals, the threats and the attacks, you know, on the security front. that potentially could get through. if you get hacked, it's a wild, wild West, With the mask on, because most of the people out there So, we're working together with our partners but it was 25,000 Ethereum. and the new digital assets that is now money.
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Patrick Osborne, HPE | VMworld 2018
>> (narrator) Live from Las Vegas, it's the Cube, covering VMWorld 2018. Brought to you by VMware and its ecosystem partners. >> Welcome back to Las Vegas everybody. You're watching the Cube, the leader in live-tech coverage. My name is Dave Vellante and I'm here with my co-host, David Floyer. Good to see you again David. VMWorld day three, wall to wall coverage. We got sets going on. 94 guests. Patrick Osborne is here, he's the Vice President of Big Data and Secondary Storage at Hewlett Packard Enterprise. Patrick, it's great to see you again. >> Always a pleasure to be on the Cube. >> Big quarter, Antonio Neri early into his tenure. >> Yes. The earnings, raise guidance, great to see that. Got to feel good. Give us the update, VMworld 2018, what's happening with you guys? >> So Q3 was bang up quarter, for all segments of the business. It was great, you know. Obviously it's the kind of earnings you want to have from a CEO in a second quarter. Steering the ship here. I think everyone's jazzed up. He's brought a lot of new life to the company, in terms of technology leadership. He's someone who's certainly grown up, from the grounds up, starting off his career at HPE. So for us who have started off as a Product Manager, an individual contributor, making your way up to CEO is definitely possible. So that's been great and I think it's favorable micro economics and we're taking advantage of that. VMworld's been awesome. I think this whole story around Multicloud and obviously we talk about hybrid IT at HPE, so it fits very well. VMware Technology, partner of the year, again. Four years running, so it's been a really good show for us. >> As last year, data protection is the single, hottest topic. Data protection, obviously Cloud, The Edge, but The Edge is kind of new and it's hot, it's sexy. But in terms of actual business that's getting done, companies that are getting funded, companies getting huge raises, throwing big parties. We saw you back to back nights at Omnia, it's a lot happening in data protection. HPE has got a whole new strategy around data protection. Maybe talk about that a little bit and how it's going. >> So it's going really well, like you said, that part of the market, it's pretty hot right now. I think there's a couple of things playing into that, certainly this new style of IT, like applied to secondary storage. We saw that with primary storage the last few years. Multicloud, the move to all flash, low-latency workloads. And then, certainly a lot of the things, in that area, are disrupting secondary storage. People want to do it different ways, they want to be able to simplify this area. It's a growing area for data, in general. They want to make that data work for them. Test, Dev, workload placement, intelligent placement of data, for secondary and even tertiary storage in the cloud. So a lot of good things happening, from an HPE perspective. >> So not just back up? >> No, not just back up. >> I want more out of my insurance policy. >> Exactly. Something in the past that was moving from purely a TCO type of conversation. My examples are always like, who likes to pay their life insurance premium, right? Because at the end of the day, I'm not going to derive any utility from that payment. So now, it's moving into more ROI. So we have things like, the Hybrid Flash Array, from Nimble, for example. It allows you to put your workloads to work. We have a great cloud service, called HPE Cloud Volumes, that we use for our customers to be able to do intelligent DR, as a service, and be able to apply Cloud compute to your data. So there's a lot of things going on, in the space, that's just outside of your traditional move data from point A to point B. Now you want to make it work for you. >> And what about the big data portfolio? You hear a lot about data. You don't hear a ton about the Big Data, Hadoop piece of the world. I know Hadoop, nobody seems to be talking about that anymore. But everybody's talking about AI, Machine-Learning, Deep-Learning. Certainly The Edge is all about data. What's the Big Data story? >> So at HPE, we're definitely focused on the whole Edge to Core analytic story. So we have a great story and you can see in the numbers from Q3, The Edge business, The Edge line servers, Aruba, driving a lot of growth in the company, where a lot of that data is being created. And then back into the Core, so for Big Data, we see a number of customers, who are using these tools to affect digital transformation. They're doing it, we're doing it to ourselves. So they're moving from batch oriented, to now fast data, so streaming analytics. And then, incorporating concepts of AI and ML to provide better service or better experience for their customers. And we're doing that with, for example, InfoSight. So we have a great product, Nimble, 3PAR. And then we provide a service, on top of that, which is a SAS based service. It has predictive analytics and Machine Learning. And we're able to do that, by using Big Data analytics. >> You're offering that as a service, as a SAS service to your customers? >> Absolutely. And the way we're able to provide those predictive analytics and be able to provide those recommendations and that Machine-Learning across a entire portfolio and be able to scale that service, because it's a service, we got tens of thousands of users using the service on a daily basis, is moving from an ERP system, data warehouse, to batch analytics, to now we're doing Elasticsearch and Kafka and all these really cool techniques, so it's really helped us unlock a lot of value for our customers. >> So, the Nimble acquisision is interesting, it's bringing that sort of Machine-Learning and AI to infrastructure. You got a lot of automation in the portfolio and you can't really talk about Cloud without talking about automations. So talk a little about automation. >> In particular, even at the show here this week, we are a premier technology partner with VMware and I think more that you see in the VMware Ecosystem is all around Cloud and automation. That's really where they're going. And we've been day-zero partners on a lot of different fronts. So VMware Cloud Foundation integration, we do things on the storage level with Vvols and SRM and all these things that allow customers to essentially program that infrastucture and get out of the mundane tasks of having to do this manually. So for us, automation is key part of our story here. Especially with VMware. >> So going a little bit further with that, what sort of examples, what benefit is this to your customers? How are they justifying putting all this in? >> It's a hybrid world, so our customers are going to expect, from us, as a portfolio vendor, the ability to provide an automated solution, on premises, as automated as what you'd get in the cloud. So for us, the ability to have a sourcing experience, that we call GreenLake, so you can buy everything from us, from a solution perspective, in a pay-as-you-go elastic model where you can flex-up, flex-down. And then being able to, essentially provide a different view, depending on what persona you're coming from. Obviously we've been focused on the infrastructure persona, more often, we're getting into the DevOps persona, the Cloud engineer persona, providing all of our infrastructure, whether it's computer networking or storage, that plugs into all these frameworks. Whether it's Ansible, Chef and all these things that we do around our automation ecosystem, it's pretty ubiquitous. >> You're touching on all the Cloud basis and you're seeing a lot of discussion around that. What are you hearing from customers? Sometimes we have to squint through this, a lot of the guys here, we always like to say, move at the speed of the CIO, which sometimes is slow. At the same time, they're all afraid they're going to get disrupted. HPE, over the last two or three years, has really brought in and partnered with some of the guys your talking about. Whether it's containers and companies that do those types of offerings. How fast do the customers actually adopting, where they adopting them, how are they handling, you talked about a hybrid world; How are they bridging the old and the new? >> That's a great question. For a lot of our customers, it's always a brown field conversation. You do have these mission critical workloads that have to run, so there's no Edge to Core without your core ERP system, right? Your Core Oracle System or for smaller customers that are running their businesses on SQL and other things. But what we're seeing is that, by shoring up that Core and we provide a set of services and products that we feel are the best in the industry for that. And then allow them to provide adjacent services on top of that, it's exactly like the same example we had with InfoSight, where those systems use to call home, right now we're taking that data, we're providing a whole ancillary set of services and functions around it and our customers are doing that. Enormous customers, like British Telecom, folks like Wayfair, for example, they're doing this on premises and their disrupting their competitors, in the mean time. >> What do you make of some of the announcements we've heard this week? Obviously VMware making a big deal with what's going on with AWS. We're seeing AWS capitulate, David Floyer you made the call. Got to have an on-prem strategy. Many said no, that'll never happen. They just want to sweep the floor. So that's a tip to the hybrid cap. What are your thoughts on what's going on there? How does HPE sort of participate in those trends? >> I'd say it's, instead of battle and capitulate, we've been very laser-focused on the customers and helping them, along their way, on the journey. So you see a lot of acquisitions we've done around services, advisory service. CTP is a perfect example. So CTP has a whole cadre of experts who understand AGER, who understand ECS and all the services and functions that go along with them And we're able to help people, right size, right place, whatever you want to call it, within their infrastructure. Because we know, we've been in business for 75+ years and have a very loyal customer base, and we're going to help them along their maturity curve and certainly everyone's not on the same path, in the same race. It's been pretty successful so far. >> You guys tend to connect the dots between your HPE Discover in U.S., in Las Vegas and HPE Discover in December. So June to December, you're on these six month cycles, U.S. focus and Europe focus, Decembers in Madrid, again. Second year of Madrid. U.S. is always Vegas, like most of these conferences, what's the cadence that your on? What was the vibe like at Discover? What should we expect leading up to Q4, calendar Q4 in Madrid? >> I'd say that Discover was a big success in Vegas, always fun to spend time here. In Madrid, you'll see a focus around the value part of our business. So we've been growing in automation, we talked about hybrid IT, certainly the Core around storage. We're really focusing and very heavily invested in, not just storage, but intelligent data management. So we really feel that our offerings, especially doubling down and offering more services around InfoSight and some of those predictive and Cloud-ready user stories for our customers is something that definitely differentiates ourselves in the market. So we'll be very focused on the data plan, the data layer and helping customers transform in that area. >> So let's talk some tenor sax. >> (David laughs) >> This is not New Orleans. When we were down in New Orleans, we were at VeeamON, I think you had your sax with you, you jumped in. >> That's right, I played with the Soul Rebels. >> Playing with the Soul Rebels, you were awesome. Leonard, a big jazz man. Love it. I'm a huge TOP fan. What's new in that world? Are you still active? Are you still playing? >> Yeah, the band's still playing. Shout out to my buddies in Jolpe, sitting in with some friends at a Dead cover band coming up, in a couple weeks. So, should be fun. We're going to reenact The Grateful Dead and Branford Marsalis. >> That's wonderful. >> It should be fun. >> We've been getting a big dose of hip-hop this week. >> Yeah. But the new thing is that, in hip-hop, it's getting back to it's original roots, so a lot of folks in the jazz world, collaborating with the folks in the hip-hop world, so not very commercial, definitely underground, but pretty cool. >> I love it. That's right Leonard, you pointing out Miles Davis was one of the first to make that transformation. >> Yeah >> Good call. >> I'm going to get the numbers wrong, but it's about five percent technique and 95 percent attitude. (multiple laughs) >> Jazz, like hip-hop, there's a lot guys just doing their own thing. And somehow it all comes together. >> Absolutely. >> Okay Patrick, great to see you. >> Great to see you guys. Thank you Dave. Yeah, good to see you guys. >> Always a pleasure, go Sox. >> We got some time for talk stocks? >> Alright. >> What do you think? It's getting a little nerve wrecking. >> #Bucky Dent is trending in my Twitter. That's my problem, so hopefully we can..., I definitely don't want to be limping into the playoffs, and still not a fan of this one team wild card playoff, but I think we'll be alright. >> If we go deep... It's a great time to be a Boston fan. >> Celtics. >> Football starting, Celtics are coming in November, so awesome. Great to see you man. >> Thanks for having me. >> Keep it right there everybody, we'll be right back with our next guest. You're watching the Cube, live. Day three at VMWorld 2018, we'll be right back. (techno music)
SUMMARY :
Brought to you by VMware it's great to see you again. Antonio Neri early into his tenure. great to see that. and obviously we talk and how it's going. and even tertiary storage in the cloud. and be able to apply Cloud compute What's the Big Data story? and you can see in the numbers from Q3, and be able to provide and AI to infrastructure. and get out of the mundane tasks the ability to provide a lot of the guys here, and products that we feel are the best So that's a tip to the hybrid cap. and all the services and functions that go along with them So June to December, in the market. I think you had your sax with you, I played with the Soul Rebels. Are you still active? the band's still playing. a big dose of hip-hop folks in the hip-hop world, you pointing out Miles Davis I'm going to get the numbers wrong, And somehow it all comes together. great to see you. Great to see you guys. Always a pleasure, What do you think? and still not a fan of this It's a great time to be a Boston fan. Great to see you man. with our next guest.
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Guy Kawasaki, Canva | DevNet Create 2018
>> Announcer: Live from the Computer History Museum, in Mountain View, California, it's theCUBE! Covering DevNet Create 2018, brought to you by Cisco. >> Hello and welcome back to theCUBE's exclusive live coverage here in Mountain View, California, the heart of Silicon Valley at the Computer History Museum for Cisco's DevNet Create. I'm here with Lauren Cooney, the analyst, for the Wikibon team and our next guest is I'm proud to have Guy Kawasaki here on theCUBE. Guy is, goes without mentioning, a legend in the industry. Currently, the chief evangelist for Canva author of Art of the Start, a real pioneer in entrepreneurship, tech entrepreneurship, tech evangelism. Guy, great to see you, thanks for joining us. >> Thank you. >> Among other things, you've done a lot of amazing things. Thanks for joining us. >> What better place to be. >> The tech culture now is so mainstream. You're seeing Facebook CEO draw in more audience than a Supreme Court justice. >> More people watched the Senate hearings yesterday-- >> He probably has more impact than a Supreme Court justice. >> He's running the world. The tech culture has really grown to be a mainstream...in the early days the computer industry when it was really the beginning of the revolution, the PC revolution, Macintosh and the PC, you were there. So much has happened. I mean, as you look back, I mean looked out at the young guns coming up, what's your view, what's your reaction to all this? You have these (mumbles) moments. >> What's your take on all this? >> I suppose many people would say, we never thought it would get to this point. It's turned destructive and negative and all that. But it's a short snapshot of time and, first of all, can we put the genie back in the bottle? No, so it doesn't really matter. But, all things considered, the democratization of computing, everybody has a computer, whether it's a phone or a computer. The democratization of the transfer of information, obviously some information may be faint, may be not what you like. But would we go back to a time where we send things by fax machines? Not at all, I mean all things considered, >> it's a great time to be alive. >> Democratization goes through these waves, democratization with the PC, democratization with the internet, democratization of web 2.0 and social media. The beginning of social media, about 15 years, maybe 10, whatever way you might want to mark it. And now democratization with data and AI is interesting. So you're having these waves of democratization. It's going to take some time to sort out. I mean, as you look at the tech trends, how do you make sense of it, or what do you get excited about? How do you surf that wave? (chuckling) If you're going to surf the wave, the big wave coming, which some say is block chain and cryptocurrency and decentralization. What's the wave that you're on, that's the question? >> To use a surfing analogy, if we're going to go down that rat hole, a good, experienced surfer knows where to sit, can look out and say, I'll take the fourth wave. And I'll sit in the right place, turn around at the right time, paddle at the right time, you know, all that. And then there's people like me. We sit in the same place, and every 15 minutes, the right wave comes along and catches us. Those are the two theories. >> I think if only predicting tech trends were as easy as predicting surfing. >> Interviewer: Timing's everything. >> Timing is everything, luck is a lot to do with it. We only learn about the Apples and the Googles and the Ciscos and the Facebooks and the Pinterests and the Instagrams. I think you think, well, there are these really smart people and they can predict the trend or cause a trend. I think it's more the game of big numbers where if you have enough surfers in the water, somebody's going to catch a wave. (chuckling) And then you can say, yeah, I knew he was the best surfer. >> But really, right place, right time. >> And you got to know what a wave looks like. >> Guy: Well, yeah. >> You got to be, like, okay, am I in a tide pool >> or am I on a boogie board. >> And to your point, you've got to be in the water. [John] Yeah, yeah. >> You can't be standing on the shore, saying I'm going to catch a wave. You have to be in the water, and if you're in the water, >> nine times out of ten you're going to get crushed. (chuckling) >> If you're not out in front of that next wave, you're driftwood. In surfing, people will jump and try to take your wave, this sounds like the tactic of the whole industry. >> Guy: Exactly, right, right. >> What waves do you see that are coming, in your mind. You've seen a lot of waves in your day. I mean, right now, what wave is exciting you right now. >> If you look at the waves, what's out there? >> What I learn about that is, you can only declare your intelligence and victory after the fact, right. I can tell you the internet of things is big. I can tell you that social media is big. I can tell you that computing is big. Problem is I could tell you that because I know it's big now. Can I tell you what's in the future, no. If I could...first of all I wouldn't tell you. (chuckling) So I think in a rare moment of humility it's the law of big numbers. Infinite monkeys typing at keyboards, somebody's going to come up with Beethoven. >> I want to ask you a question because I get asked this question a lot, Hey, John, you've been around a while. I want to catch that next big wave, I want to be in the next Google, I want to be rich on stock options. (Guy chuckling) I said, a lot of times the best companies where you take the most advantage of is when no one else wants to work there or no one yet knows it. We really can't say, Oh, I'm going to get rich on that company because by that time it's either too late and people are chasing the wrong thing. >> Guy: Absolutely. >> How do you give that same advice to someone? >> Listen, you're talking to a guy who quit Apple twice and turned down Steve once. So how smart could I be? (John chuckling) Now we can say Apple is the most valuable company in the world, you should have stayed there. Well, thank you very much, thanks for tell me now. I think it's really... I don't want to be too dramatic, but I could almost build a case that you should invest in or work for the most dumb-ass idea you heard of. Because at any given point-- >> Airbnb, we're going to rent out mattresses >> and give out cereal. >> Very good example, Airbnb. Let's face it, if somebody told you Airbnb, before there was Airbnb, you would say, So you're telling me that I'm going to rent a room from somebody I met on the internet, and I'm going to sleep in that person's house, hoping he's not a murderer or pedophile. On the flip side, you're saying, I'm going to rent out my room to someone who I hope is not a pedophile or an ax murderer. Or ebay...I'm going to buy this printer from 3000 miles away and I'm going to assume it works. Or I'm going to sell my good printer to someone 3000 miles away and assume that he's not going to say he never got it or that it didn't work and he wants a refund. So if you go down the line of all these ideas, you'd have to say at the time, nobody. Even take an extreme: Zappos. If you told me that women would buy shoes without trying them on, seeing them, smelling them, and touching them, I would tell you you're crazy. You'd buy a book that way. You'd buy a CD that way, you'd buy a DVD. Would you buy shoes, would you buy shoes without trying them on. >> I totally would. (laughing) Now I can say that. >> To Zappos's credit, some of the way it made that work is it offered shipping back for free. So there was really no risk. But I would have been a skeptic about Zappos. >> Well, it was one of those things for me, Zappos, where they shipped in one day so I could get them immediately, try them on and if they didn't work, I could ship them back and get a different size. It was no big deal, it was very low overhead. So that's one of the reasons that that worked. But I think when you mention all of these great things like Ebay and Airbnb, it's really part of the sharing economy with people really wanting to share the goodness of their goods with other people that need them. >> It's just really connecting those folks. >> Places like Oakland and San Francisco, where there are certain streets where you line up and you just get in the next car with a stranger, and you go to San Francisco with them. >> Lauren: Yeah. >> And it's not computerized or anything. It's just trust. >> I did that once and it was frightening. (laughs) You never know who the driver is going to be or how they're going to drive. >> But you did it. >> I did it. >> People do it every day. >> I know. >> I'm amazed. >> I did it once, but... (laughing) >> Let's ask you a question. What's the craziest idea that you've seen that worked and the craziest idea that didn't work. >> Let's start with the easy one. I had a company called garage.com, and we were a venture capitalist investment bank, so we got pitched all the time. One day, a guy comes in and says, I'm going to build... A dirigible hotel over San Francisco. So you stay in the dirigible. Another person said, We're going to build a geodesic dome over Los Angeles. And I can't remember if it was to keep the air pollution in or out. I'll just tell you one really great one. These people were from Seagate so they had Cray, they worked for Seagate. And they say, We have this patent-pending, curb-jumping, patent-pending whatever technology so that if you drop your laptop with your hard disk, the head won't crash into the hard disk and ruin the hard disk. And at the time, this was 15 years ago, that was a great idea, right. It wasn't solid state. Heads crashing into hard disks. >> Moving parts. >> Seagate, so this is a great idea. Every hard disk in every laptop should be like it. So we get in the car, we go to their office, and the receptionist says, Oh, they're running late because they're on the phone with IBM. IBM is really interested in using this technology for the IBM PC laptop. Keep us waiting, keep us waiting. And they get out, and, Yeah, IBM was really, they're so excited, they're ready to move. And I, like, we're really excited. And finally I said, Give me the jist, what is your technology, is it like some special chip that detects gravitational fall, it's too fast, it's got to be hitting the ground so it parks the head because it recognizes motion or whatever. And I swear to God, I swear to God, he brings out this piece of foam and he says this is military spec foam. So we take your hard disk, we put this foam thing around it, and we put it in the laptop. And I swear to God, I was having an out of body experience. >> You're telling me-- >> I drove all the way here-- >> That your proprietary technology is putting foam around the hard disk, and IBM is excited by this foam. So welcome to my life. >> So what are you up to now. Talk about your evangelism. I know you're a (mumbles) Mercedes. You have a bunch of things going on. You've been very prolific in social media. You were on the suggested user list from day one on Twitter. >> No, I wasn't. >> Oh, no, you weren't, that's right. But you have a zillion followers. >> That's why I have never forgiven Twitter for that. >> I thought they put you on. >> Guy: No. >> Okay, I stand corrected. >> You had to be an actress. >> Some tech people got on there, I know. >> Guy: Yeah. >> But I was not on. >> There you go. >> Measly 20,000 or so. But you got a million and a half followers active. You've really been prolific in a good way. (laughing) Engaging with communities. >> Yeah. >> What have you learned and how do you view this next generation of social because you're seeing the Facebooks, you're seeing LinkedIn. There's siloed platforms. Is there hope? What's your take on it, is it going to grow? >> I've come to the point where I always believe things are never as good or as bad as they seem. So I don't think it's as bad as people say. If these social media sites are selling my data, they're going to go broke selling my data. (laughs) I don't know how you could look at my data. First of all, I never look at ads, so go ahead, sell my data. I'm not going to look at the ad anyway. It doesn't matter. I think the ability to spread ideas, arguably good or bad, the ability to spread ideas with social media, all things considered, is better. It's going to be abused and all that. My father was a state senator in Honolulu, and we were into banner ads way before anybody else. Banner was literally a piece of cloth with his name on it that you staple to the side of a building, saying Vote for Duke Kawasaki. That was the nature of banner advertisement back then. Do I think that social media targeting and all that for sales is a good thing? Yes, I do. If you're a real estate broker, and you wanted to reach people who live in Silicon Valley, age 50 to 70, female or male or whatever, in such-and-such an income bracket, how else can you do it but Facebook? >> It's good and bad. >> That's why Facebook is so successful. >> The metadata is all about the clan and the culture, and I think putting ideas out there is a way to send your ideas into the ether, make it happen. So, that's key. Now, we're here at a developer conference, so one of the things that's also a big part of this community is the notion of how open source has become a tier one citizen, and it's really running the world. Which is also grounded in community as well. You have this ethos of community, ethos of software open. >> I believe in open source. I believe that the more intelligent people pounding on your stuff, the better it is. I'm an author, and what I do is, speaking in the sense of open source. So right now I'm about 80% done with my book. I put out a post on social media saying anybody that wants to review my book, test my book, send me your information. So I do this, I cut it off at about 280 people. I send them the Word document, the entire Word document of my book. Does that mean they can take it and publish it in China tomorrow, yes. But, from that, I get hundreds and hundreds of comments. >> John: Wisdom of the crowds, self-editing. >> Yeah, and they point out stuff that I never would have noticed because I'm too close to at this point. So is there a downside, yes. Is there piracy, yes. Arguably, would those pirates have bought the book anyway? No. >> Our content's all free. We're really big in China because they actually take it and translate it in the native language. >> Guy: Which you would never have done. >> With all the jargon, you can't hire a-- >> Guy: You would never have done that. >> Yeah, exactly. >> Guy, great to catch up with you. Thanks for coming on. What are you working on now, you mentioned the book, what's the book about? >> The book is called Wise Guy, and it's a compilation of the stories that have influenced my life. So it's not an auto-biography. It is not a memoir. Have you ever heard of the book Chicken Soup for the Soul? >> John: Yeah, yeah. >> You know, it's inspirational stories. This is miso soup for the soul. (laughing) So I'm working on that, TV evangelism with Canva is just going gangbusters. Brand ambassadors for Mercedes Benz. I'm on the board of directors of a company called Cheeze with a zee. It's an anti-social photo-sharing and vidoo-sharing app. And that's it. >> You've been an inspiration to many, great job of the year has been a big fan of your work. Thanks for coming on theCUBE. Really appreciate it. >> Thank you. >> Guy Kawasaki here inside theCUBE. We're at Devnet Create. This is Cisco's cloud developer conference. Different from their core Devnet Cisco Networking developer, and this is all about dev ops open source. And this is theCUBE bringing you all the action here in Mountain View, California. We'll be right back with more after this short break.
SUMMARY :
Covering DevNet Create 2018, brought to you by Cisco. author of Art of the Start, Thanks for joining us. The tech culture now is so mainstream. than a Supreme Court justice. Macintosh and the PC, you were there. The democratization of the transfer I mean, as you look at the tech trends, paddle at the right time, you know, all that. I think if only predicting tech trends I think you think, well, there are these And to your point, you've got to be in the water. You can't be standing on the shore, nine times out of ten you're going to get crushed. If you're not out in front of that next wave, I mean, right now, what wave is exciting you right now. I can tell you the internet of things is big. I want to ask you a question the most dumb-ass idea you heard of. I would tell you you're crazy. I totally would. To Zappos's credit, some of the way it made that work But I think when you mention and you go to San Francisco with them. And it's not computerized or anything. I did that once and it was frightening. I did it once, but... What's the craziest idea that you've seen so that if you drop your laptop And I swear to God, I was having an is putting foam around the hard disk, So what are you up to now. But you have a zillion followers. But you got a million and a half followers active. What have you learned and how do you view arguably good or bad, the ability to spread ideas and it's really running the world. I believe that the more intelligent people So is there a downside, yes. in the native language. What are you working on now, you mentioned and it's a compilation of the stories This is miso soup for the soul. great job of the year has been a big fan of your work. And this is theCUBE bringing you
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