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Breaking Analysis: Databricks faces critical strategic decisions…here’s why


 

>> From theCUBE Studios in Palo Alto and Boston, bringing you data-driven insights from theCUBE and ETR. This is Breaking Analysis with Dave Vellante. >> Spark became a top level Apache project in 2014, and then shortly thereafter, burst onto the big data scene. Spark, along with the cloud, transformed and in many ways, disrupted the big data market. Databricks optimized its tech stack for Spark and took advantage of the cloud to really cleverly deliver a managed service that has become a leading AI and data platform among data scientists and data engineers. However, emerging customer data requirements are shifting into a direction that will cause modern data platform players generally and Databricks, specifically, we think, to make some key directional decisions and perhaps even reinvent themselves. Hello and welcome to this week's wikibon theCUBE Insights, powered by ETR. In this Breaking Analysis, we're going to do a deep dive into Databricks. We'll explore its current impressive market momentum. We're going to use some ETR survey data to show that, and then we'll lay out how customer data requirements are changing and what the ideal data platform will look like in the midterm future. We'll then evaluate core elements of the Databricks portfolio against that vision, and then we'll close with some strategic decisions that we think the company faces. And to do so, we welcome in our good friend, George Gilbert, former equities analyst, market analyst, and current Principal at TechAlpha Partners. George, good to see you. Thanks for coming on. >> Good to see you, Dave. >> All right, let me set this up. We're going to start by taking a look at where Databricks sits in the market in terms of how customers perceive the company and what it's momentum looks like. And this chart that we're showing here is data from ETS, the emerging technology survey of private companies. The N is 1,421. What we did is we cut the data on three sectors, analytics, database-data warehouse, and AI/ML. The vertical axis is a measure of customer sentiment, which evaluates an IT decision maker's awareness of the firm and the likelihood of engaging and/or purchase intent. The horizontal axis shows mindshare in the dataset, and we've highlighted Databricks, which has been a consistent high performer in this survey over the last several quarters. And as we, by the way, just as aside as we previously reported, OpenAI, which burst onto the scene this past quarter, leads all names, but Databricks is still prominent. You can see that the ETR shows some open source tools for reference, but as far as firms go, Databricks is very impressively positioned. Now, let's see how they stack up to some mainstream cohorts in the data space, against some bigger companies and sometimes public companies. This chart shows net score on the vertical axis, which is a measure of spending momentum and pervasiveness in the data set is on the horizontal axis. You can see that chart insert in the upper right, that informs how the dots are plotted, and net score against shared N. And that red dotted line at 40% indicates a highly elevated net score, anything above that we think is really, really impressive. And here we're just comparing Databricks with Snowflake, Cloudera, and Oracle. And that squiggly line leading to Databricks shows their path since 2021 by quarter. And you can see it's performing extremely well, maintaining an elevated net score and net range. Now it's comparable in the vertical axis to Snowflake, and it consistently is moving to the right and gaining share. Now, why did we choose to show Cloudera and Oracle? The reason is that Cloudera got the whole big data era started and was disrupted by Spark. And of course the cloud, Spark and Databricks and Oracle in many ways, was the target of early big data players like Cloudera. Take a listen to Cloudera CEO at the time, Mike Olson. This is back in 2010, first year of theCUBE, play the clip. >> Look, back in the day, if you had a data problem, if you needed to run business analytics, you wrote the biggest check you could to Sun Microsystems, and you bought a great big, single box, central server, and any money that was left over, you handed to Oracle for a database licenses and you installed that database on that box, and that was where you went for data. That was your temple of information. >> Okay? So Mike Olson implied that monolithic model was too expensive and inflexible, and Cloudera set out to fix that. But the best laid plans, as they say, George, what do you make of the data that we just shared? >> So where Databricks has really come up out of sort of Cloudera's tailpipe was they took big data processing, made it coherent, made it a managed service so it could run in the cloud. So it relieved customers of the operational burden. Where they're really strong and where their traditional meat and potatoes or bread and butter is the predictive and prescriptive analytics that building and training and serving machine learning models. They've tried to move into traditional business intelligence, the more traditional descriptive and diagnostic analytics, but they're less mature there. So what that means is, the reason you see Databricks and Snowflake kind of side by side is there are many, many accounts that have both Snowflake for business intelligence, Databricks for AI machine learning, where Snowflake, I'm sorry, where Databricks also did really well was in core data engineering, refining the data, the old ETL process, which kind of turned into ELT, where you loaded into the analytic repository in raw form and refine it. And so people have really used both, and each is trying to get into the other. >> Yeah, absolutely. We've reported on this quite a bit. Snowflake, kind of moving into the domain of Databricks and vice versa. And the last bit of ETR evidence that we want to share in terms of the company's momentum comes from ETR's Round Tables. They're run by Erik Bradley, and now former Gartner analyst and George, your colleague back at Gartner, Daren Brabham. And what we're going to show here is some direct quotes of IT pros in those Round Tables. There's a data science head and a CIO as well. Just make a few call outs here, we won't spend too much time on it, but starting at the top, like all of us, we can't talk about Databricks without mentioning Snowflake. Those two get us excited. Second comment zeros in on the flexibility and the robustness of Databricks from a data warehouse perspective. And then the last point is, despite competition from cloud players, Databricks has reinvented itself a couple of times over the year. And George, we're going to lay out today a scenario that perhaps calls for Databricks to do that once again. >> Their big opportunity and their big challenge for every tech company, it's managing a technology transition. The transition that we're talking about is something that's been bubbling up, but it's really epical. First time in 60 years, we're moving from an application-centric view of the world to a data-centric view, because decisions are becoming more important than automating processes. So let me let you sort of develop. >> Yeah, so let's talk about that here. We going to put up some bullets on precisely that point and the changing sort of customer environment. So you got IT stacks are shifting is George just said, from application centric silos to data centric stacks where the priority is shifting from automating processes to automating decision. You know how look at RPA and there's still a lot of automation going on, but from the focus of that application centricity and the data locked into those apps, that's changing. Data has historically been on the outskirts in silos, but organizations, you think of Amazon, think Uber, Airbnb, they're putting data at the core, and logic is increasingly being embedded in the data instead of the reverse. In other words, today, the data's locked inside the app, which is why you need to extract that data is sticking it to a data warehouse. The point, George, is we're putting forth this new vision for how data is going to be used. And you've used this Uber example to underscore the future state. Please explain? >> Okay, so this is hopefully an example everyone can relate to. The idea is first, you're automating things that are happening in the real world and decisions that make those things happen autonomously without humans in the loop all the time. So to use the Uber example on your phone, you call a car, you call a driver. Automatically, the Uber app then looks at what drivers are in the vicinity, what drivers are free, matches one, calculates an ETA to you, calculates a price, calculates an ETA to your destination, and then directs the driver once they're there. The point of this is that that cannot happen in an application-centric world very easily because all these little apps, the drivers, the riders, the routes, the fares, those call on data locked up in many different apps, but they have to sit on a layer that makes it all coherent. >> But George, so if Uber's doing this, doesn't this tech already exist? Isn't there a tech platform that does this already? >> Yes, and the mission of the entire tech industry is to build services that make it possible to compose and operate similar platforms and tools, but with the skills of mainstream developers in mainstream corporations, not the rocket scientists at Uber and Amazon. >> Okay, so we're talking about horizontally scaling across the industry, and actually giving a lot more organizations access to this technology. So by way of review, let's summarize the trend that's going on today in terms of the modern data stack that is propelling the likes of Databricks and Snowflake, which we just showed you in the ETR data and is really is a tailwind form. So the trend is toward this common repository for analytic data, that could be multiple virtual data warehouses inside of Snowflake, but you're in that Snowflake environment or Lakehouses from Databricks or multiple data lakes. And we've talked about what JP Morgan Chase is doing with the data mesh and gluing data lakes together, you've got various public clouds playing in this game, and then the data is annotated to have a common meaning. In other words, there's a semantic layer that enables applications to talk to the data elements and know that they have common and coherent meaning. So George, the good news is this approach is more effective than the legacy monolithic models that Mike Olson was talking about, so what's the problem with this in your view? >> So today's data platforms added immense value 'cause they connected the data that was previously locked up in these monolithic apps or on all these different microservices, and that supported traditional BI and AI/ML use cases. But now if we want to build apps like Uber or Amazon.com, where they've got essentially an autonomously running supply chain and e-commerce app where humans only care and feed it. But the thing is figuring out what to buy, when to buy, where to deploy it, when to ship it. We needed a semantic layer on top of the data. So that, as you were saying, the data that's coming from all those apps, the different apps that's integrated, not just connected, but it means the same. And the issue is whenever you add a new layer to a stack to support new applications, there are implications for the already existing layers, like can they support the new layer and its use cases? So for instance, if you add a semantic layer that embeds app logic with the data rather than vice versa, which we been talking about and that's been the case for 60 years, then the new data layer faces challenges that the way you manage that data, the way you analyze that data, is not supported by today's tools. >> Okay, so actually Alex, bring me up that last slide if you would, I mean, you're basically saying at the bottom here, today's repositories don't really do joins at scale. The future is you're talking about hundreds or thousands or millions of data connections, and today's systems, we're talking about, I don't know, 6, 8, 10 joins and that is the fundamental problem you're saying, is a new data error coming and existing systems won't be able to handle it? >> Yeah, one way of thinking about it is that even though we call them relational databases, when we actually want to do lots of joins or when we want to analyze data from lots of different tables, we created a whole new industry for analytic databases where you sort of mung the data together into fewer tables. So you didn't have to do as many joins because the joins are difficult and slow. And when you're going to arbitrarily join thousands, hundreds of thousands or across millions of elements, you need a new type of database. We have them, they're called graph databases, but to query them, you go back to the prerelational era in terms of their usability. >> Okay, so we're going to come back to that and talk about how you get around that problem. But let's first lay out what the ideal data platform of the future we think looks like. And again, we're going to come back to use this Uber example. In this graphic that George put together, awesome. We got three layers. The application layer is where the data products reside. The example here is drivers, rides, maps, routes, ETA, et cetera. The digital version of what we were talking about in the previous slide, people, places and things. The next layer is the data layer, that breaks down the silos and connects the data elements through semantics and everything is coherent. And then the bottom layers, the legacy operational systems feed that data layer. George, explain what's different here, the graph database element, you talk about the relational query capabilities, and why can't I just throw memory at solving this problem? >> Some of the graph databases do throw memory at the problem and maybe without naming names, some of them live entirely in memory. And what you're dealing with is a prerelational in-memory database system where you navigate between elements, and the issue with that is we've had SQL for 50 years, so we don't have to navigate, we can say what we want without how to get it. That's the core of the problem. >> Okay. So if I may, I just want to drill into this a little bit. So you're talking about the expressiveness of a graph. Alex, if you'd bring that back out, the fourth bullet, expressiveness of a graph database with the relational ease of query. Can you explain what you mean by that? >> Yeah, so graphs are great because when you can describe anything with a graph, that's why they're becoming so popular. Expressive means you can represent anything easily. They're conducive to, you might say, in a world where we now want like the metaverse, like with a 3D world, and I don't mean the Facebook metaverse, I mean like the business metaverse when we want to capture data about everything, but we want it in context, we want to build a set of digital twins that represent everything going on in the world. And Uber is a tiny example of that. Uber built a graph to represent all the drivers and riders and maps and routes. But what you need out of a database isn't just a way to store stuff and update stuff. You need to be able to ask questions of it, you need to be able to query it. And if you go back to prerelational days, you had to know how to find your way to the data. It's sort of like when you give directions to someone and they didn't have a GPS system and a mapping system, you had to give them turn by turn directions. Whereas when you have a GPS and a mapping system, which is like the relational thing, you just say where you want to go, and it spits out the turn by turn directions, which let's say, the car might follow or whoever you're directing would follow. But the point is, it's much easier in a relational database to say, "I just want to get these results. You figure out how to get it." The graph database, they have not taken over the world because in some ways, it's taking a 50 year leap backwards. >> Alright, got it. Okay. Let's take a look at how the current Databricks offerings map to that ideal state that we just laid out. So to do that, we put together this chart that looks at the key elements of the Databricks portfolio, the core capability, the weakness, and the threat that may loom. Start with the Delta Lake, that's the storage layer, which is great for files and tables. It's got true separation of compute and storage, I want you to double click on that George, as independent elements, but it's weaker for the type of low latency ingest that we see coming in the future. And some of the threats highlighted here. AWS could add transactional tables to S3, Iceberg adoption is picking up and could accelerate, that could disrupt Databricks. George, add some color here please? >> Okay, so this is the sort of a classic competitive forces where you want to look at, so what are customers demanding? What's competitive pressure? What are substitutes? Even what your suppliers might be pushing. Here, Delta Lake is at its core, a set of transactional tables that sit on an object store. So think of it in a database system, this is the storage engine. So since S3 has been getting stronger for 15 years, you could see a scenario where they add transactional tables. We have an open source alternative in Iceberg, which Snowflake and others support. But at the same time, Databricks has built an ecosystem out of tools, their own and others, that read and write to Delta tables, that's what makes the Delta Lake and ecosystem. So they have a catalog, the whole machine learning tool chain talks directly to the data here. That was their great advantage because in the past with Snowflake, you had to pull all the data out of the database before the machine learning tools could work with it, that was a major shortcoming. They fixed that. But the point here is that even before we get to the semantic layer, the core foundation is under threat. >> Yep. Got it. Okay. We got a lot of ground to cover. So we're going to take a look at the Spark Execution Engine next. Think of that as the refinery that runs really efficient batch processing. That's kind of what disrupted the DOOp in a large way, but it's not Python friendly and that's an issue because the data science and the data engineering crowd are moving in that direction, and/or they're using DBT. George, we had Tristan Handy on at Supercloud, really interesting discussion that you and I did. Explain why this is an issue for Databricks? >> So once the data lake was in place, what people did was they refined their data batch, and Spark has always had streaming support and it's gotten better. The underlying storage as we've talked about is an issue. But basically they took raw data, then they refined it into tables that were like customers and products and partners. And then they refined that again into what was like gold artifacts, which might be business intelligence metrics or dashboards, which were collections of metrics. But they were running it on the Spark Execution Engine, which it's a Java-based engine or it's running on a Java-based virtual machine, which means all the data scientists and the data engineers who want to work with Python are really working in sort of oil and water. Like if you get an error in Python, you can't tell whether the problems in Python or where it's in Spark. There's just an impedance mismatch between the two. And then at the same time, the whole world is now gravitating towards DBT because it's a very nice and simple way to compose these data processing pipelines, and people are using either SQL in DBT or Python in DBT, and that kind of is a substitute for doing it all in Spark. So it's under threat even before we get to that semantic layer, it so happens that DBT itself is becoming the authoring environment for the semantic layer with business intelligent metrics. But that's again, this is the second element that's under direct substitution and competitive threat. >> Okay, let's now move down to the third element, which is the Photon. Photon is Databricks' BI Lakehouse, which has integration with the Databricks tooling, which is very rich, it's newer. And it's also not well suited for high concurrency and low latency use cases, which we think are going to increasingly become the norm over time. George, the call out threat here is customers want to connect everything to a semantic layer. Explain your thinking here and why this is a potential threat to Databricks? >> Okay, so two issues here. What you were touching on, which is the high concurrency, low latency, when people are running like thousands of dashboards and data is streaming in, that's a problem because SQL data warehouse, the query engine, something like that matures over five to 10 years. It's one of these things, the joke that Andy Jassy makes just in general, he's really talking about Azure, but there's no compression algorithm for experience. The Snowflake guy started more than five years earlier, and for a bunch of reasons, that lead is not something that Databricks can shrink. They'll always be behind. So that's why Snowflake has transactional tables now and we can get into that in another show. But the key point is, so near term, it's struggling to keep up with the use cases that are core to business intelligence, which is highly concurrent, lots of users doing interactive query. But then when you get to a semantic layer, that's when you need to be able to query data that might have thousands or tens of thousands or hundreds of thousands of joins. And that's a SQL query engine, traditional SQL query engine is just not built for that. That's the core problem of traditional relational databases. >> Now this is a quick aside. We always talk about Snowflake and Databricks in sort of the same context. We're not necessarily saying that Snowflake is in a position to tackle all these problems. We'll deal with that separately. So we don't mean to imply that, but we're just sort of laying out some of the things that Snowflake or rather Databricks customers we think, need to be thinking about and having conversations with Databricks about and we hope to have them as well. We'll come back to that in terms of sort of strategic options. But finally, when come back to the table, we have Databricks' AI/ML Tool Chain, which has been an awesome capability for the data science crowd. It's comprehensive, it's a one-stop shop solution, but the kicker here is that it's optimized for supervised model building. And the concern is that foundational models like GPT could cannibalize the current Databricks tooling, but George, can't Databricks, like other software companies, integrate foundation model capabilities into its platform? >> Okay, so the sound bite answer to that is sure, IBM 3270 terminals could call out to a graphical user interface when they're running on the XT terminal, but they're not exactly good citizens in that world. The core issue is Databricks has this wonderful end-to-end tool chain for training, deploying, monitoring, running inference on supervised models. But the paradigm there is the customer builds and trains and deploys each model for each feature or application. In a world of foundation models which are pre-trained and unsupervised, the entire tool chain is different. So it's not like Databricks can junk everything they've done and start over with all their engineers. They have to keep maintaining what they've done in the old world, but they have to build something new that's optimized for the new world. It's a classic technology transition and their mentality appears to be, "Oh, we'll support the new stuff from our old stuff." Which is suboptimal, and as we'll talk about, their biggest patron and the company that put them on the map, Microsoft, really stopped working on their old stuff three years ago so that they could build a new tool chain optimized for this new world. >> Yeah, and so let's sort of close with what we think the options are and decisions that Databricks has for its future architecture. They're smart people. I mean we've had Ali Ghodsi on many times, super impressive. I think they've got to be keenly aware of the limitations, what's going on with foundation models. But at any rate, here in this chart, we lay out sort of three scenarios. One is re-architect the platform by incrementally adopting new technologies. And example might be to layer a graph query engine on top of its stack. They could license key technologies like graph database, they could get aggressive on M&A and buy-in, relational knowledge graphs, semantic technologies, vector database technologies. George, as David Floyer always says, "A lot of ways to skin a cat." We've seen companies like, even think about EMC maintained its relevance through M&A for many, many years. George, give us your thought on each of these strategic options? >> Okay, I find this question the most challenging 'cause remember, I used to be an equity research analyst. I worked for Frank Quattrone, we were one of the top tech shops in the banking industry, although this is 20 years ago. But the M&A team was the top team in the industry and everyone wanted them on their side. And I remember going to meetings with these CEOs, where Frank and the bankers would say, "You want us for your M&A work because we can do better." And they really could do better. But in software, it's not like with EMC in hardware because with hardware, it's easier to connect different boxes. With software, the whole point of a software company is to integrate and architect the components so they fit together and reinforce each other, and that makes M&A harder. You can do it, but it takes a long time to fit the pieces together. Let me give you examples. If they put a graph query engine, let's say something like TinkerPop, on top of, I don't even know if it's possible, but let's say they put it on top of Delta Lake, then you have this graph query engine talking to their storage layer, Delta Lake. But if you want to do analysis, you got to put the data in Photon, which is not really ideal for highly connected data. If you license a graph database, then most of your data is in the Delta Lake and how do you sync it with the graph database? If you do sync it, you've got data in two places, which kind of defeats the purpose of having a unified repository. I find this semantic layer option in number three actually more promising, because that's something that you can layer on top of the storage layer that you have already. You just have to figure out then how to have your query engines talk to that. What I'm trying to highlight is, it's easy as an analyst to say, "You can buy this company or license that technology." But the really hard work is making it all work together and that is where the challenge is. >> Yeah, and well look, I thank you for laying that out. We've seen it, certainly Microsoft and Oracle. I guess you might argue that well, Microsoft had a monopoly in its desktop software and was able to throw off cash for a decade plus while it's stock was going sideways. Oracle had won the database wars and had amazing margins and cash flow to be able to do that. Databricks isn't even gone public yet, but I want to close with some of the players to watch. Alex, if you'd bring that back up, number four here. AWS, we talked about some of their options with S3 and it's not just AWS, it's blob storage, object storage. Microsoft, as you sort of alluded to, was an early go-to market channel for Databricks. We didn't address that really. So maybe in the closing comments we can. Google obviously, Snowflake of course, we're going to dissect their options in future Breaking Analysis. Dbt labs, where do they fit? Bob Muglia's company, Relational.ai, why are these players to watch George, in your opinion? >> So everyone is trying to assemble and integrate the pieces that would make building data applications, data products easy. And the critical part isn't just assembling a bunch of pieces, which is traditionally what AWS did. It's a Unix ethos, which is we give you the tools, you put 'em together, 'cause you then have the maximum choice and maximum power. So what the hyperscalers are doing is they're taking their key value stores, in the case of ASW it's DynamoDB, in the case of Azure it's Cosmos DB, and each are putting a graph query engine on top of those. So they have a unified storage and graph database engine, like all the data would be collected in the key value store. Then you have a graph database, that's how they're going to be presenting a foundation for building these data apps. Dbt labs is putting a semantic layer on top of data lakes and data warehouses and as we'll talk about, I'm sure in the future, that makes it easier to swap out the underlying data platform or swap in new ones for specialized use cases. Snowflake, what they're doing, they're so strong in data management and with their transactional tables, what they're trying to do is take in the operational data that used to be in the province of many state stores like MongoDB and say, "If you manage that data with us, it'll be connected to your analytic data without having to send it through a pipeline." And that's hugely valuable. Relational.ai is the wildcard, 'cause what they're trying to do, it's almost like a holy grail where you're trying to take the expressiveness of connecting all your data in a graph but making it as easy to query as you've always had it in a SQL database or I should say, in a relational database. And if they do that, it's sort of like, it'll be as easy to program these data apps as a spreadsheet was compared to procedural languages, like BASIC or Pascal. That's the implications of Relational.ai. >> Yeah, and again, we talked before, why can't you just throw this all in memory? We're talking in that example of really getting down to differences in how you lay the data out on disk in really, new database architecture, correct? >> Yes. And that's why it's not clear that you could take a data lake or even a Snowflake and why you can't put a relational knowledge graph on those. You could potentially put a graph database, but it'll be compromised because to really do what Relational.ai has done, which is the ease of Relational on top of the power of graph, you actually need to change how you're storing your data on disk or even in memory. So you can't, in other words, it's not like, oh we can add graph support to Snowflake, 'cause if you did that, you'd have to change, or in your data lake, you'd have to change how the data is physically laid out. And then that would break all the tools that talk to that currently. >> What in your estimation, is the timeframe where this becomes critical for a Databricks and potentially Snowflake and others? I mentioned earlier midterm, are we talking three to five years here? Are we talking end of decade? What's your radar say? >> I think something surprising is going on that's going to sort of come up the tailpipe and take everyone by storm. All the hype around business intelligence metrics, which is what we used to put in our dashboards where bookings, billings, revenue, customer, those things, those were the key artifacts that used to live in definitions in your BI tools, and DBT has basically created a standard for defining those so they live in your data pipeline or they're defined in their data pipeline and executed in the data warehouse or data lake in a shared way, so that all tools can use them. This sounds like a digression, it's not. All this stuff about data mesh, data fabric, all that's going on is we need a semantic layer and the business intelligence metrics are defining common semantics for your data. And I think we're going to find by the end of this year, that metrics are how we annotate all our analytic data to start adding common semantics to it. And we're going to find this semantic layer, it's not three to five years off, it's going to be staring us in the face by the end of this year. >> Interesting. And of course SVB today was shut down. We're seeing serious tech headwinds, and oftentimes in these sort of downturns or flat turns, which feels like this could be going on for a while, we emerge with a lot of new players and a lot of new technology. George, we got to leave it there. Thank you to George Gilbert for excellent insights and input for today's episode. I want to thank Alex Myerson who's on production and manages the podcast, of course Ken Schiffman as well. Kristin Martin and Cheryl Knight help get the word out on social media and in our newsletters. And Rob Hof is our EIC over at Siliconangle.com, he does some great editing. Remember all these episodes, they're available as podcasts. Wherever you listen, all you got to do is search Breaking Analysis Podcast, we publish each week on wikibon.com and siliconangle.com, or you can email me at David.Vellante@siliconangle.com, or DM me @DVellante. Comment on our LinkedIn post, and please do check out ETR.ai, great survey data, enterprise tech focus, phenomenal. This is Dave Vellante for theCUBE Insights powered by ETR. Thanks for watching, and we'll see you next time on Breaking Analysis.

Published Date : Mar 10 2023

SUMMARY :

bringing you data-driven core elements of the Databricks portfolio and pervasiveness in the data and that was where you went for data. and Cloudera set out to fix that. the reason you see and the robustness of Databricks and their big challenge and the data locked into in the real world and decisions Yes, and the mission of that is propelling the likes that the way you manage that data, is the fundamental problem because the joins are difficult and slow. and connects the data and the issue with that is the fourth bullet, expressiveness and it spits out the and the threat that may loom. because in the past with Snowflake, Think of that as the refinery So once the data lake was in place, George, the call out threat here But the key point is, in sort of the same context. and the company that put One is re-architect the platform and architect the components some of the players to watch. in the case of ASW it's DynamoDB, and why you can't put a relational and executed in the data and manages the podcast, of

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Ed Walsh & Thomas Hazel | A New Database Architecture for Supercloud


 

(bright music) >> Hi, everybody, this is Dave Vellante, welcome back to Supercloud 2. Last August, at the first Supercloud event, we invited the broader community to help further define Supercloud, we assessed its viability, and identified the critical elements and deployment models of the concept. The objectives here at Supercloud too are, first of all, to continue to tighten and test the concept, the second is, we want to get real world input from practitioners on the problems that they're facing and the viability of Supercloud in terms of applying it to their business. So on the program, we got companies like Walmart, Sachs, Western Union, Ionis Pharmaceuticals, NASDAQ, and others. And the third thing that we want to do is we want to drill into the intersection of cloud and data to project what the future looks like in the context of Supercloud. So in this segment, we want to explore the concept of data architectures and what's going to be required for Supercloud. And I'm pleased to welcome one of our Supercloud sponsors, ChaosSearch, Ed Walsh is the CEO of the company, with Thomas Hazel, who's the Founder, CTO, and Chief Scientist. Guys, good to see you again, thanks for coming into our Marlborough studio. >> Always great. >> Great to be here. >> Okay, so there's a little debate, I'm going to put you right in the spot. (Ed chuckling) A little debate going on in the community started by Bob Muglia, a former CEO of Snowflake, and he was at Microsoft for a long time, and he looked at the Supercloud definition, said, "I think you need to tighten it up a little bit." So, here's what he came up with. He said, "A Supercloud is a platform that provides a programmatically consistent set of services hosted on heterogeneous cloud providers." So he's calling it a platform, not an architecture, which was kind of interesting. And so presumably the platform owner is going to be responsible for the architecture, but Dr. Nelu Mihai, who's a computer scientist behind the Cloud of Clouds Project, he chimed in and responded with the following. He said, "Cloud is a programming paradigm supporting the entire lifecycle of applications with data and logic natively distributed. Supercloud is an open architecture that integrates heterogeneous clouds in an agnostic manner." So, Ed, words matter. Is this an architecture or is it a platform? >> Put us on the spot. So, I'm sure you have concepts, I would say it's an architectural or design principle. Listen, I look at Supercloud as a mega trend, just like cloud, just like data analytics. And some companies are using the principle, design principles, to literally get dramatically ahead of everyone else. I mean, things you couldn't possibly do if you didn't use cloud principles, right? So I think it's a Supercloud effect, you're able to do things you're not able to. So I think it's more a design principle, but if you do it right, you get dramatic effect as far as customer value. >> So the conversation that we were having with Muglia, and Tristan Handy of dbt Labs, was, I'll set it up as the following, and, Thomas, would love to get your thoughts, if you have a CRM, think about applications today, it's all about forms and codifying business processes, you type a bunch of stuff into Salesforce, and all the salespeople do it, and this machine generates a forecast. What if you have this new type of data app that pulls data from the transaction system, the e-commerce, the supply chain, the partner ecosystem, et cetera, and then, without humans, actually comes up with a plan. That's their vision. And Muglia was saying, in order to do that, you need to rethink data architectures and database architectures specifically, you need to get down to the level of how the data is stored on the disc. What are your thoughts on that? Well, first of all, I'm going to cop out, I think it's actually both. I do think it's a design principle, I think it's not open technology, but open APIs, open access, and you can build a platform on that design principle architecture. Now, I'm a database person, I love solving the database problems. >> I'm waited for you to launch into this. >> Yeah, so I mean, you know, Snowflake is a database, right? It's a distributed database. And we wanted to crack those codes, because, multi-region, multi-cloud, customers wanted access to their data, and their data is in a variety of forms, all these services that you're talked about. And so what I saw as a core principle was cloud object storage, everyone streams their data to cloud object storage. From there we said, well, how about we rethink database architecture, rethink file format, so that we can take each one of these services and bring them together, whether distributively or centrally, such that customers can access and get answers, whether it's operational data, whether it's business data, AKA search, or SQL, complex distributed joins. But we had to rethink the architecture. I like to say we're not a first generation, or a second, we're a third generation distributed database on pure, pure cloud storage, no caching, no SSDs. Why? Because all that availability, the cost of time, is a struggle, and cloud object storage, we think, is the answer. >> So when you're saying no caching, so when I think about how companies are solving some, you know, pretty hairy problems, take MySQL Heatwave, everybody thought Oracle was going to just forget about MySQL, well, they come out with Heatwave. And the way they solve problems, and you see their benchmarks against Amazon, "Oh, we crush everybody," is they put it all in memory. So you said no caching? You're not getting performance through caching? How is that true, and how are you getting performance? >> Well, so five, six years ago, right? When you realize that cloud object storage is going to be everywhere, and it's going to be a core foundational, if you will, fabric, what would you do? Well, a lot of times the second generation say, "We'll take it out of cloud storage, put in SSDs or something, and put into cache." And that adds a lot of time, adds a lot of costs. But I said, what if, what if we could actually make the first read hot, the first read distributed joins and searching? And so what we went out to do was said, we can't cache, because that's adds time, that adds cost. We have to make cloud object storage high performance, like it feels like a caching SSD. That's where our patents are, that's where our technology is, and we've spent many years working towards this. So, to me, if you can crack that code, a lot of these issues we're talking about, multi-region, multicloud, different services, everybody wants to send their data to the data lake, but then they move it out, we said, "Keep it right there." >> You nailed it, the data gravity. So, Bob's right, the data's coming in, and you need to get the data from everywhere, but you need an environment that you can deal with all that different schema, all the different type of technology, but also at scale. Bob's right, you cannot use memory or SSDs to cache that, that doesn't scale, it doesn't scale cost effectively. But if you could, and what you did, is you made object storage, S3 first, but object storage, the only persistence by doing that. And then we get performance, we should talk about it, it's literally, you know, hundreds of terabytes of queries, and it's done in seconds, it's done without memory caching. We have concepts of caching, but the only caching, the only persistence, is actually when we're doing caching, we're just keeping another side-eye track of things on the S3 itself. So we're using, actually, the object storage to be a database, which is kind of where Bob was saying, we agree, but that's what you started at, people thought you were crazy. >> And maybe make it live. Don't think of it as archival or temporary space, make it live, real time streaming, operational data. What we do is make it smart, we see the data coming in, we uniquely index it such that you can get your use cases, that are search, observability, security, or backend operational. But we don't have to have this, I dunno, static, fixed, siloed type of architecture technologies that were traditionally built prior to Supercloud thinking. >> And you don't have to move everything, essentially, you can do it wherever the data lands, whatever cloud across the globe, you're able to bring it together, you get the cost effectiveness, because the only persistence is the cheapest storage persistent layer you can buy. But the key thing is you cracked the code. >> We had to crack the code, right? That was the key thing. >> That's where the plans are. >> And then once you do that, then everything else gets easier to scale, your architecture, across regions, across cloud. >> Now, it's a general purpose database, as Bob was saying, but we use that database to solve a particular issue, which is around operational data, right? So, we agree with Bob's. >> Interesting. So this brings me to this concept of data, Jimata Gan is one of our speakers, you know, we talk about data fabric, which is a NetApp, originally NetApp concept, Gartner's kind of co-opted it. But so, the basic concept is, data lives everywhere, whether it's an S3 bucket, or a SQL database, or a data lake, it's just a node on the data mesh. So in your view, how does this fit in with Supercloud? Ed, you've said that you've built, essentially, an enabler for that, for the data mesh, I think you're an enabler for the Supercloud-like principles. This is a big, chewy opportunity, and it requires, you know, a team approach. There's got to be an ecosystem, there's not going to be one Supercloud to rule them all, so where does the ecosystem fit into the discussion, and where do you fit into the ecosystem? >> Right, so we agree completely, there's not one Supercloud in effect, but we use Supercloud principles to build our platform, and then, you know, the ecosystem's going to be built on leveraging what everyone else's secret powers are, right? So our power, our superpower, based upon what we built is, we deal with, if you're having any scale, or cost effective scale issues, with data, machine generated data, like business observability or security data, we are your force multiplier, we will take that in singularly, just let it, simply put it in your object storage wherever it sits, and we give you uniformity access to that using OpenAPI access, SQL, or you know, Elasticsearch API. So, that's what we do, that's our superpower. So I'll play it into data mesh, that's a perfect, we are a node on a data mesh, but I'll play it in the soup about how, the ecosystem, we see it kind of playing, and we talked about it in just in the last couple days, how we see this kind of possibly. Short term, our superpowers, we deal with this data that's coming at these environments, people, customers, building out observability or security environments, or vendors that are selling their own Supercloud, I do observability, the Datadogs of the world, dot dot dot, the Splunks of the world, dot dot dot, and security. So what we do is we fit in naturally. What we do is a cost effective scale, just land it anywhere in the world, we deal with ingest, and it's a cost effective, an order of magnitude, or two or three order magnitudes more cost effective. Allows them, their customers are asking them to do the impossible, "Give me fast monitoring alerting. I want it snappy, but I want it to keep two years of data, (laughs) and I want it cost effective." It doesn't work. They're good at the fast monitoring alerting, we're good at the long-term retention. And yet there's some gray area between those two, but one to one is actually cheaper, so we would partner. So the first ecosystem plays, who wants to have the ability to, really, all the data's in those same environments, the security observability players, they can literally, just through API, drag our data into their point to grab. We can make it seamless for customers. Right now, we make it helpful to customers. Your Datadog, we make a button, easy go from Datadog to us for logs, save you money. Same thing with Grafana. But you can also look at ecosystem, those same vendors, it used to be a year ago it was, you know, its all about how can you grow, like it's growth at all costs, now it's about cogs. So literally we can go an environment, you supply what your customer wants, but we can help with cogs. And one-on one in a partnership is better than you trying to build on your own. >> Thomas, you were saying you make the first read fast, so you think about Snowflake. Everybody wants to talk about Snowflake and Databricks. So, Snowflake, great, but you got to get the data in there. All right, so that's, can you help with that problem? >> I mean we want simple in, right? And if you have to have structure in, you're not simple. So the idea that you have a simple in, data lake, schema read type philosophy, but schema right type performance. And so what I wanted to do, what we have done, is have that simple lake, and stream that data real time, and those access points of Search or SQL, to go after whatever business case you need, security observability, warehouse integration. But the key thing is, how do I make that click, click, click answer, and do it quickly? And so what we want to do is, that first read has to be fast. Why? 'Cause then you're going to do all this siloing, layers, complexity. If your first read's not fast, you're at a disadvantage, particularly in cost. And nobody says I want less data, but everyone has to, whether they say we're going to shorten the window, we're going to use AI to choose, but in a security moment, when you don't have that answer, you're in trouble. And that's why we are this service, this Supercloud service, if you will, providing access, well-known search, well-known SQL type access, that if you just have one access point, you're at a disadvantage. >> We actually talked about Snowflake and BigQuery, and a different platform, Data Bricks. That's kind of where we see the phase two of ecosystem. One is easy, the low-hanging fruit is observability and security firms. But the next one is, what we do, our super power is dealing with this messy data that schema is changing like night and day. Pipelines are tough, and it's changing all the time, but you want these things fast, and it's big data around the world. That's the next point, just use us alongside, or inside, one of their platforms, and now we get the best of both worlds. Our superpower is keeping this messy data as a streaming, okay, not a batch thing, allow you to do that. So, that's the second one. And then to be honest, the third one, which plays you to Supercloud, it also plays perfectly in the data mesh, is if you really go to the ultimate thing, what we have done is made object storage, S3, GCS, and blob storage, we made it a database. Put, get, complex query with big joins. You know, so back to your original thing, and Muglia teed it up perfectly, we've done that. Now imagine if that's an ecosystem, who would want that? If it's, again, it's uniform available across all the regions, across all the clouds, and it's right next to where you are building a service, or a client's trying, that's where the ecosystem, I think people are going to use Superclouds for their superpowers. We're really good at this, allows that short term. I think the Snowflakes and the Data Bricks are the medium term, you know? And then I think eventually gets to, hey, listen if you can make object storage fast, you can just go after it with simple SQL queries, or elastic. Who would want that? I think that's where people are going to leverage it. It's not going to be one Supercloud, and we leverage the super clouds. >> Our viewpoint is smart object storage can be programmable, and so we agree with Bob, but we're not saying do it here, do it here. This core, fundamental layer across regions, across clouds, that everyone has? Simple in. Right now, it's hard to get data in for access for analysis. So we said, simply, we'll automate the entire process, give you API access across regions, across clouds. And again, how do you do a distributed join that's fast? How do you do a distributed join that doesn't cost you an arm or a leg? And how do you do it at scale? And that's where we've been focused. >> So prior, the cloud object store was a niche. >> Yeah. >> S3 obviously changed that. How standard is, essentially, object store across the different cloud platforms? Is that a problem for you? Is that an easy thing to solve? >> Well, let's talk about it. I mean we've fundamentally, yeah we've extracted it, but fundamentally, cloud object storage, put, get, and list. That's why it's so scalable, 'cause it doesn't have all these other components. That complexity is where we have moved up, and provide direct analytical API access. So because of its simplicity, and costs, and security, and reliability, it can scale naturally. I mean, really, distributed object storage is easy, it's put-get anywhere, now what we've done is we put a layer of intelligence, you know, call it smart object storage, where access is simple. So whether it's multi-region, do a query across, or multicloud, do a query across, or hunting, searching. >> We've had clients doing Amazon and Google, we have some Azure, but we see Amazon and Google more, and it's a consistent service across all of them. Just literally put your data in the bucket of choice, or folder of choice, click a couple buttons, literally click that to say "that's hot," and after that, it's hot, you can see it. But we're not moving data, the data gravity issue, that's the other. That it's already natively flowing to these pools of object storage across different regions and clouds. We don't move it, we index it right there, we're spinning up stateless compute, back to the Supercloud concept. But now that allows us to do all these other things, right? >> And it's no longer just cheap and deep object storage. Right? >> Yeah, we make it the same, like you have an analytic platform regardless of where you're at, you don't have to worry about that. Yeah, we deal with that, we deal with a stateless compute coming up -- >> And make it programmable. Be able to say, "I want this bucket to provide these answers." Right, that's really the hope, the vision. And the complexity to build the entire stack, and then connect them together, we said, the fabric is cloud storage, we just provide the intelligence on top. >> Let's bring it back to the customers, and one of the things we're exploring in Supercloud too is, you know, is Supercloud a solution looking for a problem? Is a multicloud really a problem? I mean, you hear, you know, a lot of the vendor marketing says, "Oh, it's a disaster, because it's all different across the clouds." And I talked to a lot of customers even as part of Supercloud too, they're like, "Well, I solved that problem by just going mono cloud." Well, but then you're not able to take advantage of a lot of the capabilities and the primitives that, you know, like Google's data, or you like Microsoft's simplicity, their RPA, whatever it is. So what are customers telling you, what are their near term problems that they're trying to solve today, and how are they thinking about the future? >> Listen, it's a real problem. I think it started, I think this is a a mega trend, just like cloud. Just, cloud data, and I always add, analytics, are the mega trends. If you're looking at those, if you're not considering using the Supercloud principles, in other words, leveraging what I have, abstracting it out, and getting the most out of that, and then build value on top, I think you're not going to be able to keep up, In fact, no way you're going to keep up with this data volume. It's a geometric challenge, and you're trying to do linear things. So clients aren't necessarily asking, hey, for Supercloud, but they're really saying, I need to have a better mechanism to simplify this and get value across it, and how do you abstract that out to do that? And that's where they're obviously, our conversations are more amazed what we're able to do, and what they're able to do with our platform, because if you think of what we've done, the S3, or GCS, or object storage, is they can't imagine the ingest, they can't imagine how easy, time to glass, one minute, no matter where it lands in the world, querying this in seconds for hundreds of terabytes squared. People are amazed, but that's kind of, so they're not asking for that, but they are amazed. And then when you start talking on it, if you're an enterprise person, you're building a big cloud data platform, or doing data or analytics, if you're not trying to leverage the public clouds, and somehow leverage all of them, and then build on top, then I think you're missing it. So they might not be asking for it, but they're doing it. >> And they're looking for a lens, you mentioned all these different services, how do I bring those together quickly? You know, our viewpoint, our service, is I have all these streams of data, create a lens where they want to go after it via search, go after via SQL, bring them together instantly, no e-tailing out, no define this table, put into this database. We said, let's have a service that creates a lens across all these streams, and then make those connections. I want to take my CRM with my Google AdWords, and maybe my Salesforce, how do I do analysis? Maybe I want to hunt first, maybe I want to join, maybe I want to add another stream to it. And so our viewpoint is, it's so natural to get into these lake platforms and then provide lenses to get that access. >> And they don't want it separate, they don't want something different here, and different there. They want it basically -- >> So this is our industry, right? If something new comes out, remember virtualization came out, "Oh my God, this is so great, it's going to solve all these problems." And all of a sudden it just got to be this big, more complex thing. Same thing with cloud, you know? It started out with S3, and then EC2, and now hundreds and hundreds of different services. So, it's a complex matter for a lot of people, and this creates problems for customers, especially when you got divisions that are using different clouds, and you're saying that the solution, or a solution for the part of the problem, is to really allow the data to stay in place on S3, use that standard, super simple, but then give it what, Ed, you've called superpower a couple of times, to make it fast, make it inexpensive, and allow you to do that across clouds. >> Yeah, yeah. >> I'll give you guys the last word on that. >> No, listen, I think, we think Supercloud allows you to do a lot more. And for us, data, everyone says more data, more problems, more budget issue, everyone knows more data is better, and we show you how to do it cost effectively at scale. And we couldn't have done it without the design principles of we're leveraging the Supercloud to get capabilities, and because we use super, just the object storage, we're able to get these capabilities of ingest, scale, cost effectiveness, and then we built on top of this. In the end, a database is a data platform that allows you to go after everything distributed, and to get one platform for analytics, no matter where it lands, that's where we think the Supercloud concepts are perfect, that's where our clients are seeing it, and we're kind of excited about it. >> Yeah a third generation database, Supercloud database, however we want to phrase it, and make it simple, but provide the value, and make it instant. >> Guys, thanks so much for coming into the studio today, I really thank you for your support of theCUBE, and theCUBE community, it allows us to provide events like this and free content. I really appreciate it. >> Oh, thank you. >> Thank you. >> All right, this is Dave Vellante for John Furrier in theCUBE community, thanks for being with us today. You're watching Supercloud 2, keep it right there for more thought provoking discussions around the future of cloud and data. (bright music)

Published Date : Feb 17 2023

SUMMARY :

And the third thing that we want to do I'm going to put you right but if you do it right, So the conversation that we were having I like to say we're not a and you see their So, to me, if you can crack that code, and you need to get the you can get your use cases, But the key thing is you cracked the code. We had to crack the code, right? And then once you do that, So, we agree with Bob's. and where do you fit into the ecosystem? and we give you uniformity access to that so you think about Snowflake. So the idea that you have are the medium term, you know? and so we agree with Bob, So prior, the cloud that an easy thing to solve? you know, call it smart object storage, and after that, it's hot, you can see it. And it's no longer just you don't have to worry about And the complexity to and one of the things we're and how do you abstract it's so natural to get and different there. and allow you to do that across clouds. I'll give you guys and we show you how to do it but provide the value, I really thank you for around the future of cloud and data.

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Discussion about Walmart's Approach | Supercloud2


 

(upbeat electronic music) >> Okay, welcome back to Supercloud 2, live here in Palo Alto. I'm John Furrier, with Dave Vellante. Again, all day wall-to-wall coverage, just had a great interview with Walmart, we've got a Next interview coming up, you're going to hear from Bob Muglia and Tristan Handy, two experts, both experienced entrepreneurs, executives in technology. We're here to break down what just happened with Walmart, and what's coming up with George Gilbert, former colleague, Wikibon analyst, Gartner Analyst, and now independent investor and expert. George, great to see you, I know you're following this space. Like you read about it, remember the first days when Dataverse came out, we were talking about them coming out of Berkeley? >> Dave: Snowflake. >> John: Snowflake. >> Dave: Snowflake In the early days. >> We, collectively, have been chronicling the data movement since 2010, you were part of our team, now you've got your nose to the grindstone, you're seeing the next wave. What's this all about? Walmart building their own super cloud, we got Bob Muglia talking about how these next wave of apps are coming. What are the super apps? What's the super cloud to you? >> Well, this key's off Dave's really interesting questions to Walmart, which was like, how are they building their supercloud? 'Cause it makes a concrete example. But what was most interesting about his description of the Walmart WCMP, I forgot what it stood for. >> Dave: Walmart Cloud Native Platform. >> Walmart, okay. He was describing where the logic could run in these stateless containers, and maybe eventually serverless functions. But that's just it, and that's the paradigm of microservices, where the logic is in this stateless thing, where you can shoot it, or it fails, and you can spin up another one, and you've lost nothing. >> That was their triplet model. >> Yeah, in fact, and that was what they were trying to move to, where these things move fluidly between data centers. >> But there's a but, right? Which is they're all stateless apps in the cloud. >> George: Yeah. >> And all their stateful apps are on-prem and VMs. >> Or the stateful part of the apps are in VMs. >> Okay. >> And so if they really want to lift their super cloud layer off of this different provider's infrastructure, they're going to need a much more advanced software platform that manages data. And that goes to the -- >> Muglia and Handy, that you and I did, that's coming up next. So the big takeaway there, George, was, I'll set it up and you can chime in, a new breed of data apps is emerging, and this highly decentralized infrastructure. And Tristan Handy of DBT Labs has a sort of a solution to begin the journey today, Muglia is working on something that's way out there, describe what you learned from it. >> Okay. So to talk about what the new data apps are, and then the platform to run them, I go back to the using what will probably be seen as one of the first data app examples, was Uber, where you're describing entities in the real world, riders, drivers, routes, city, like a city plan, these are all defined by data. And the data is described in a structure called a knowledge graph, for lack of a, no one's come up with a better term. But that means the tough, the stuff that Jack built, which was all stateless and sits above cloud vendors' infrastructure, it needs an entirely different type of software that's much, much harder to build. And the way Bob described it is, you're going to need an entirely new data management infrastructure to handle this. But where, you know, we had this really colorful interview where it was like Rock 'Em Sock 'Em, but they weren't really that much in opposition to each other, because Tristan is going to define this layer, starting with like business intelligence metrics, where you're defining things like bookings, billings, and revenue, in business terms, not in SQL terms -- >> Well, business terms, if I can interrupt, he said the one thing we haven't figured out how to APIify is KPIs that sit inside of a data warehouse, and that's essentially what he's doing. >> George: That's what he's doing, yes. >> Right. And so then you can now expose those APIs, those KPIs, that sit inside of a data warehouse, or a data lake, a data store, whatever, through APIs. >> George: And the difference -- >> So what does that do for you? >> Okay, so all of a sudden, instead of working at technical data terms, where you're dealing with tables and columns and rows, you're dealing instead with business entities, using the Uber example of drivers, riders, routes, you know, ETA prices. But you can define, DBT will be able to define those progressively in richer terms, today they're just doing things like bookings, billings, and revenue. But Bob's point was, today, the data warehouse that actually runs that stuff, whereas DBT defines it, the data warehouse that runs it, you can't do it with relational technology >> Dave: Relational totality, cashing architecture. >> SQL, you can't -- >> SQL caching architectures in memory, you can't do it, you've got to rethink down to the way the data lake is laid out on the disk or cache. Which by the way, Thomas Hazel, who's speaking later, he's the chief scientist and founder at Chaos Search, he says, "I've actually done this," basically leave it in an S3 bucket, and I'm going to query it, you know, with no caching. >> All right, so what I hear you saying then, tell me if I got this right, there are some some things that are inadequate in today's world, that's not compatible with the Supercloud wave. >> Yeah. >> Specifically how you're using storage, and data, and stateful. >> Yes. >> And then the software that makes it run, is that what you're saying? >> George: Yeah. >> There's one other thing you mentioned to me, it's like, when you're using a CRM system, a human is inputting data. >> George: Nothing happens till the human does something. >> Right, nothing happens until that data entry occurs. What you're talking about is a world that self forms, polling data from the transaction system, or the ERP system, and then builds a plan without human intervention. >> Yeah. Something in the real world happens, where the user says, "I want a ride." And then the software goes out and says, "Okay, we got to match a driver to the rider, we got to calculate how long it takes to get there, how long to deliver 'em." That's not driven by a form, other than the first person hitting a button and saying, "I want a ride." All the other stuff happens autonomously, driven by data and analytics. >> But my question was different, Dave, so I want to get specific, because this is where the startups are going to come in, this is the disruption. Snowflake is a data warehouse that's in the cloud, they call it a data cloud, they refactored it, they did it differently, the success, we all know it looks like. These areas where it's inadequate for the future are areas that'll probably be either disrupted, or refactored. What is that? >> That's what Muglia's contention is, that the DBT can start adding that layer where you define these business entities, they're like mini digital twins, you can define them, but the data warehouse isn't strong enough to actually manage and run them. And Muglia is behind a company that is rethinking the database, really in a fundamental way that hasn't been done in 40 or 50 years. It's the first, in his contention, the first real rethink of database technology in a fundamental way since the rise of the relational database 50 years ago. >> And I think you admit it's a real Hail Mary, I mean it's quite a long shot right? >> George: Yes. >> Huge potential. >> But they're pretty far along. >> Well, we've been talking on theCUBE for 12 years, and what, 10 years going to AWS Reinvent, Dave, that no one database will rule the world, Amazon kind of showed that with them. What's different, is it databases are changing, or you can have multiple databases, or? >> It's a good question. And the reason we've had multiple different types of databases, each one specialized for a different type of workload, but actually what Muglia is behind is a new engine that would essentially, you'll never get rid of the data warehouse, or the equivalent engine in like a Databricks datalake house, but it's a new engine that manages the thing that describes all the data and holds it together, and that's the new application platform. >> George, we have one minute left, I want to get real quick thought, you're an investor, and we know your history, and the folks watching, George's got a deep pedigree in investment data, and we can testify against that. If you're going to invest in a company right now, if you're a customer, I got to make a bet, what does success look like for me, what do I want walking through my door, and what do I want to send out? What companies do I want to look at? What's the kind of of vendor do I want to evaluate? Which ones do I want to send home? >> Well, the first thing a customer really has to do when they're thinking about next gen applications, all the people have told you guys, "we got to get our data in order," getting that data in order means building an integrated view of all your data landscape, which is data coming out of all your applications. It starts with the data model, so, today, you basically extract data from all your operational systems, put it in this one giant, central place, like a warehouse or lake house, but eventually you want this, whether you call it a fabric or a mesh, it's all the data that describes how everything hangs together as in one big knowledge graph. There's different ways to implement that. And that's the most critical thing, 'cause that describes your Uber landscape, your Uber platform. >> That's going to power the digital transformation, which will power the business transformation, which powers the business model, which allows the builders to build -- >> Yes. >> Coders to code. That's Supercloud application. >> Yeah. >> George, great stuff. Next interview you're going to see right here is Bob Muglia and Tristan Handy, they're going to unpack this new wave. Great segment, really worth unpacking and reading between the lines with George, and Dave Vellante, and those two great guests. And then we'll come back here for the studio for more of the live coverage of Supercloud 2. Thanks for watching. (upbeat electronic music)

Published Date : Feb 17 2023

SUMMARY :

remember the first days What's the super cloud to you? of the Walmart WCMP, I and that's the paradigm of microservices, and that was what they stateless apps in the cloud. And all their stateful of the apps are in VMs. And that goes to the -- Muglia and Handy, that you and I did, But that means the tough, he said the one thing we haven't And so then you can now the data warehouse that runs it, Dave: Relational totality, Which by the way, Thomas I hear you saying then, and data, and stateful. thing you mentioned to me, George: Nothing happens polling data from the transaction Something in the real world happens, that's in the cloud, that the DBT can start adding that layer Amazon kind of showed that with them. and that's the new application platform. and the folks watching, all the people have told you guys, Coders to code. for more of the live

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Oracle Aspires to be the Netflix of AI | Cube Conversation


 

(gentle music playing) >> For centuries, we've been captivated by the concept of machines doing the job of humans. And over the past decade or so, we've really focused on AI and the possibility of intelligent machines that can perform cognitive tasks. Now in the past few years, with the popularity of machine learning models ranging from recent ChatGPT to Bert, we're starting to see how AI is changing the way we interact with the world. How is AI transforming the way we do business? And what does the future hold for us there. At theCube, we've covered Oracle's AI and ML strategy for years, which has really been used to drive automation into Oracle's autonomous database. We've talked a lot about MySQL HeatWave in database machine learning, and AI pushed into Oracle's business apps. Oracle, it tends to lead in AI, but not competing as a direct AI player per se, but rather embedding AI and machine learning into its portfolio to enhance its existing products, and bring new services and offerings to the market. Now, last October at Cloud World in Las Vegas, Oracle partnered with Nvidia, which is the go-to AI silicon provider for vendors. And they announced an investment, a pretty significant investment to deploy tens of thousands more Nvidia GPUs to OCI, the Oracle Cloud Infrastructure and build out Oracle's infrastructure for enterprise scale AI. Now, Oracle CEO, Safra Catz said something to the effect of this alliance is going to help customers across industries from healthcare, manufacturing, telecoms, and financial services to overcome the multitude of challenges they face. Presumably she was talking about just driving more automation and more productivity. Now, to learn more about Oracle's plans for AI, we'd like to welcome in Elad Ziklik, who's the vice president of AI services at Oracle. Elad, great to see you. Welcome to the show. >> Thank you. Thanks for having me. >> You're very welcome. So first let's talk about Oracle's path to AI. I mean, it's the hottest topic going for years you've been incorporating machine learning into your products and services, you know, could you tell us what you've been working on, how you got here? >> So great question. So as you mentioned, I think most of the original four-way into AI was on embedding AI and using AI to make our applications, and databases better. So inside mySQL HeatWave, inside our autonomous database in power, we've been driving AI, all of course are SaaS apps. So Fusion, our large enterprise business suite for HR applications and CRM and ELP, and whatnot has built in AI inside it. Most recently, NetSuite, our small medium business SaaS suite started using AI for things like automated invoice processing and whatnot. And most recently, over the last, I would say two years, we've started exposing and bringing these capabilities into the broader OCI Oracle Cloud infrastructure. So the developers, and ISVs and customers can start using our AI capabilities to make their apps better and their experiences and business workflow better, and not just consume these as embedded inside Oracle. And this recent partnership that you mentioned with Nvidia is another step in bringing the best AI infrastructure capabilities into this platform so you can actually build any type of machine learning workflow or AI model that you want on Oracle Cloud. >> So when I look at the market, I see companies out there like DataRobot or C3 AI, there's maybe a half dozen that sort of pop up on my radar anyway. And my premise has always been that most customers, they don't want to become AI experts, they want to buy applications and have AI embedded or they want AI to manage their infrastructure. So my question to you is, how does Oracle help its OCI customers support their business with AI? >> So it's a great question. So I think what most customers want is business AI. They want AI that works for the business. They want AI that works for the enterprise. I call it the last mile of AI. And they want this thing to work. The majority of them don't want to hire a large and expensive data science teams to go and build everything from scratch. They just want the business problem solved by applying AI to it. My best analogy is Lego. So if you think of Lego, Lego has these millions Lego blocks that you can use to build anything that you want. But the majority of people like me or like my kids, they want the Lego death style kit or the Lego Eiffel Tower thing. They want a thing that just works, and it's very easy to use. And still Lego blocks, you still need to build some things together, which just works for the scenario that you're looking for. So that's our focus. Our focus is making it easy for customers to apply AI where they need to, in the right business context. So whether it's embedding it inside the business applications, like adding forecasting capabilities to your supply chain management or financial planning software, whether it's adding chat bots into the line of business applications, integrating these things into your analytics dashboard, even all the way to, we have a new platform piece we call ML applications that allows you to take a machine learning model, and scale it for the thousands of tenants that you would be. 'Cause this is a big problem for most of the ML use cases. It's very easy to build something for a proof of concept or a pilot or a demo. But then if you need to take this and then deploy it across your thousands of customers or your thousands of regions or facilities, then it becomes messy. So this is where we spend our time making it easy to take these things into production in the context of your business application or your business use case that you're interested in right now. >> So you mentioned chat bots, and I want to talk about ChatGPT, but my question here is different, we'll talk about that in a minute. So when you think about these chat bots, the ones that are conversational, my experience anyway is they're just meh, they're not that great. But the ones that actually work pretty well, they have a conditioned response. Now they're limited, but they say, which of the following is your problem? And then if that's one of the following is your problem, you can maybe solve your problem. But this is clearly a trend and it helps the line of business. How does Oracle think about these use cases for your customers? >> Yeah, so I think the key here is exactly what you said. It's about task completion. The general purpose bots are interesting, but as you said, like are still limited. They're getting much better, I'm sure we'll talk about ChatGPT. But I think what most enterprises want is around task completion. I want to automate my expense report processing. So today inside Oracle we have a chat bot where I submit my expenses the bot ask a couple of question, I answer them, and then I'm done. Like I don't need to go to our fancy application, and manually submit an expense report. I do this via Slack. And the key is around managing the right expectations of what this thing is capable of doing. Like, I have a story from I think five, six years ago when technology was much inferior than it is today. Well, one of the telco providers I was working with wanted to roll a chat bot that does realtime translation. So it was for a support center for of the call centers. And what they wanted do is, Hey, we have English speaking employees, whatever, 24/7, if somebody's calling, and the native tongue is different like Hebrew in my case, or Chinese or whatnot, then we'll give them a chat bot that they will interact with and will translate this on the fly and everything would work. And when they rolled it out, the feedback from customers was horrendous. Customers said, the technology sucks. It's not good. I hate it, I hate your company, I hate your support. And what they've done is they've changed the narrative. Instead of, you go to a support center, and you assume you're going to talk to a human, and instead you get a crappy chat bot, they're like, Hey, if you want to talk to a Hebrew speaking person, there's a four hour wait, please leave your phone and we'll call you back. Or you can try a new amazing Hebrew speaking AI powered bot and it may help your use case. Do you want to try it out? And some people said, yeah, let's try it out. Plus one to try it out. And the feedback, even though it was the exact same technology was amazing. People were like, oh my God, this is so innovative, this is great. Even though it was the exact same experience that they hated a few weeks earlier on. So I think the key lesson that I picked from this experience is it's all about setting the right expectations, and working around the right use case. If you are replacing a human, the level is different than if you are just helping or augmenting something that otherwise would take a lot of time. And I think this is the focus that we are doing, picking up the tasks that people want to accomplish or that enterprise want to accomplish for the customers, for the employees. And using chat bots to make those specific ones better rather than, hey, this is going to replace all humans everywhere, and just be better than that. >> Yeah, I mean, to the point you mentioned expense reports. I'm in a Twitter thread and one guy says, my favorite part of business travel is filling out expense reports. It's an hour of excitement to figure out which receipts won't scan. We can all relate to that. It's just the worst. When you think about companies that are building custom AI driven apps, what can they do on OCI? What are the best options for them? Do they need to hire an army of machine intelligence experts and AI specialists? Help us understand your point of view there. >> So over the last, I would say the two or three years we've developed a full suite of machine learning and AI services for, I would say probably much every use case that you would expect right now from applying natural language processing to understanding customer support tickets or social media, or whatnot to computer vision platforms or computer vision services that can understand and detect objects, and count objects on shelves or detect cracks in the pipe or defecting parts, all the way to speech services. It can actually transcribe human speech. And most recently we've launched a new document AI service. That can actually look at unstructured documents like receipts or invoices or government IDs or even proprietary documents, loan application, student application forms, patient ingestion and whatnot and completely automate them using AI. So if you want to do one of the things that are, I would say common bread and butter for any industry, whether it's financial services or healthcare or manufacturing, we have a suite of services that any developer can go, and use easily customized with their own data. You don't need to be an expert in deep learning or large language models. You could just use our automobile capabilities, and build your own version of the models. Just go ahead and use them. And if you do have proprietary complex scenarios that you need customer from scratch, we actually have the most cost effective platform for that. So we have the OCI data science as well as built-in machine learning platform inside the databases inside the Oracle database, and mySQL HeatWave that allow data scientists, python welding people that actually like to build and tweak and control and improve, have everything that they need to go and build the machine learning models from scratch, deploy them, monitor and manage them at scale in production environment. And most of it is brand new. So we did not have these technologies four or five years ago and we've started building them and they're now at enterprise scale over the last couple of years. >> So what are some of the state-of-the-art tools, that AI specialists and data scientists need if they're going to go out and develop these new models? >> So I think it's on three layers. I think there's an infrastructure layer where the Nvidia's of the world come into play. For some of these things, you want massively efficient, massively scaled infrastructure place. So we are the most cost effective and performant large scale GPU training environment today. We're going to be first to onboard the new Nvidia H100s. These are the new super powerful GPU's for large language model training. So we have that covered for you in case you need this 'cause you want to build these ginormous things. You need a data science platform, a platform where you can open a Python notebook, and just use all these fancy open source frameworks and create the models that you want, and then click on a button and deploy it. And it infinitely scales wherever you need it. And in many cases you just need the, what I call the applied AI services. You need the Lego sets, the Lego death style, Lego Eiffel Tower. So we have a suite of these sets for typical scenarios, whether it's cognitive services of like, again, understanding images, or documents all the way to solving particular business problems. So an anomaly detection service, demand focusing service that will be the equivalent of these Lego sets. So if this is the business problem that you're looking to solve, we have services out there where we can bring your data, call an API, train a model, get the model and use it in your production environment. So wherever you want to play, all the way into embedding this thing, inside this applications, obviously, wherever you want to play, we have the tools for you to go and engage from infrastructure to SaaS at the top, and everything in the middle. >> So when you think about the data pipeline, and the data life cycle, and the specialized roles that came out of kind of the (indistinct) era if you will. I want to focus on two developers and data scientists. So the developers, they hate dealing with infrastructure and they got to deal with infrastructure. Now they're being asked to secure the infrastructure, they just want to write code. And a data scientist, they're spending all their time trying to figure out, okay, what's the data quality? And they're wrangling data and they don't spend enough time doing what they want to do. So there's been a lack of collaboration. Have you seen that change, are these approaches allowing collaboration between data scientists and developers on a single platform? Can you talk about that a little bit? >> Yeah, that is a great question. One of the biggest set of scars that I have on my back from for building these platforms in other companies is exactly that. Every persona had a set of tools, and these tools didn't talk to each other and the handoff was painful. And most of the machine learning things evaporate or die on the floor because of this problem. It's very rarely that they are unsuccessful because the algorithm wasn't good enough. In most cases it's somebody builds something, and then you can't take it to production, you can't integrate it into your business application. You can't take the data out, train, create an endpoint and integrate it back like it's too painful. So the way we are approaching this is focused on this problem exactly. We have a single set of tools that if you publish a model as a data scientist and developers, and even business analysts that are seeing a inside of business application could be able to consume it. We have a single model store, a single feature store, a single management experience across the various personas that need to play in this. And we spend a lot of time building, and borrowing a word that cellular folks used, and I really liked it, building inside highways to make it easier to bring these insights into where you need them inside applications, both inside our applications, inside our SaaS applications, but also inside custom third party and even first party applications. And this is where a lot of our focus goes to just because we have dealt with so much pain doing this inside our own SaaS that we now have built the tools, and we're making them available for others to make this process of building a machine learning outcome driven insight in your app easier. And it's not just the model development, and it's not just the deployment, it's the entire journey of taking the data, building the model, training it, deploying it, looking at the real data that comes from the app, and creating this feedback loop in a more efficient way. And that's our focus area. Exactly this problem. >> Well thank you for that. So, last week we had our super cloud two event, and I had Juan Loza on and he spent a lot of time talking about how open Oracle is in its philosophy, and I got a lot of feedback. They were like, Oracle open, I don't really think, but the truth is if you think about database Oracle database, it never met a hardware platform that it didn't like. So in that sense it's open. So, but my point is, a big part of of machine learning and AI is driven by open source tools, frameworks, what's your open source strategy? What do you support from an open source standpoint? >> So I'm a strong believer that you don't actually know, nobody knows where the next slip fog or the next industry shifting innovation in AI is going to come from. If you look six months ago, nobody foreseen Dali, the magical text to image generation and the exploding brought into just art and design type of experiences. If you look six weeks ago, I don't think anybody's seen ChatGPT, and what it can do for a whole bunch of industries. So to me, assuming that a customer or partner or developer would want to lock themselves into only the tools that a specific vendor can produce is ridiculous. 'Cause nobody knows, if anybody claims that they know where the innovation is going to come from in a year or two, let alone in five or 10, they're just wrong or lying. So our strategy for Oracle is to, I call this the Netflix of AI. So if you think about Netflix, they produced a bunch of high quality shows on their own. A few years ago it was House of Cards. Last month my wife and I binge watched Ginny and Georgie, but they also curated a lot of shows that they found around the world and bought them to their customers. So it started with things like Seinfeld or Friends and most recently it was Squid games and those are famous Israeli TV series called Founder that Netflix bought in, and they bought it as is and they gave it the Netflix value. So you have captioning and you have the ability to speed the movie and you have it inside your app, and you can download it and watch it offline and everything, but nobody Netflix was involved in the production of these first seasons. Now if these things hunt and they're great, then the third season or the fourth season will get the full Netflix production value, high value budget, high value location shooting or whatever. But you as a customer, you don't care whether the producer and director, and screenplay writing is a Netflix employee or is somebody else's employee. It is fulfilled by Netflix. I believe that we will become, or we are looking to become the Netflix of AI. We are building a bunch of AI in a bunch of places where we think it's important and we have some competitive advantage like healthcare with Acellular partnership or whatnot. But I want to bring the best AI software and hardware to OCI and do a fulfillment by Oracle on that. So you'll get the Oracle security and identity and single bill and everything you'd expect from a company like Oracle. But we don't have to be building the data science, and the models for everything. So this means both open source recently announced a partnership with Anaconda, the leading provider of Python distribution in the data science ecosystem where we are are doing a joint strategic partnership of bringing all the goodness into Oracle customers as well as in the process of doing the same with Nvidia, and all those software libraries, not just the Hubble, both for other stuff like Triton, but also for healthcare specific stuff as well as other ISVs, other AI leading ISVs that we are in the process of partnering with to get their stuff into OCI and into Oracle so that you can truly consume the best AI hardware, and the best AI software in the world on Oracle. 'Cause that is what I believe our customers would want the ability to choose from any open source engine, and honestly from any ISV type of solution that is AI powered and they want to use it in their experiences. >> So you mentioned ChatGPT, I want to talk about some of the innovations that are coming. As an AI expert, you see ChatGPT on the one hand, I'm sure you weren't surprised. On the other hand, maybe the reaction in the market, and the hype is somewhat surprising. You know, they say that we tend to under or over-hype things in the early stages and under hype them long term, you kind of use the internet as example. What's your take on that premise? >> So. I think that this type of technology is going to be an inflection point in how software is being developed. I truly believe this. I think this is an internet style moment, and the way software interfaces, software applications are being developed will dramatically change over the next year two or three because of this type of technologies. I think there will be industries that will be shifted. I think education is a good example. I saw this thing opened on my son's laptop. So I think education is going to be transformed. Design industry like images or whatever, it's already been transformed. But I think that for mass adoption, like beyond the hype, beyond the peak of inflected expectations, if I'm using Gartner terminology, I think certain things need to go and happen. One is this thing needs to become more reliable. So right now it is a complete black box that sometimes produce magic, and sometimes produce just nonsense. And it needs to have better explainability and better lineage to, how did you get to this answer? 'Cause I think enterprises are going to really care about the things that they surface with the customers or use internally. So I think that is one thing that's going to come out. And the other thing that's going to come out is I think it's going to come industry specific large language models or industry specific ChatGPTs. Something like how OpenAI did co-pilot for writing code. I think we will start seeing this type of apps solving for specific business problems, understanding contracts, understanding healthcare, writing doctor's notes on behalf of doctors so they don't have to spend time manually recording and analyzing conversations. And I think that would become the sweet spot of this thing. There will be companies, whether it's OpenAI or Microsoft or Google or hopefully Oracle that will use this type of technology to solve for specific very high value business needs. And I think this will change how interfaces happen. So going back to your expense report, the world of, I'm going to go into an app, and I'm going to click on seven buttons in order to get some job done like this world is gone. Like I'm going to say, hey, please do this and that. And I expect an answer to come out. I've seen a recent demo about, marketing in sales. So a customer sends an email that is interested in something and then a ChatGPT powered thing just produces the answer. I think this is how the world is going to evolve. Like yes, there's a ton of hype, yes, it looks like magic and right now it is magic, but it's not yet productive for most enterprise scenarios. But in the next 6, 12, 24 months, this will start getting more dependable, and it's going to change how these industries are being managed. Like I think it's an internet level revolution. That's my take. >> It's very interesting. And it's going to change the way in which we have. Instead of accessing the data center through APIs, we're going to access it through natural language processing and that opens up technology to a huge audience. Last question, is a two part question. And the first part is what you guys are working on from the futures, but the second part of the question is, we got data scientists and developers in our audience. They love the new shiny toy. So give us a little glimpse of what you're working on in the future, and what would you say to them to persuade them to check out Oracle's AI services? >> Yep. So I think there's two main things that we're doing, one is around healthcare. With a new recent acquisition, we are spending a significant effort around revolutionizing healthcare with AI. Of course many scenarios from patient care using computer vision and cameras through automating, and making better insurance claims to research and pharma. We are making the best models from leading organizations, and internal available for hospitals and researchers, and insurance providers everywhere. And we truly are looking to become the leader in AI for healthcare. So I think that's a huge focus area. And the second part is, again, going back to the enterprise AI angle. Like we want to, if you have a business problem that you want to apply here to solve, we want to be your platform. Like you could use others if you want to build everything complicated and whatnot. We have a platform for that as well. But like, if you want to apply AI to solve a business problem, we want to be your platform. We want to be the, again, the Netflix of AI kind of a thing where we are the place for the greatest AI innovations accessible to any developer, any business analyst, any user, any data scientist on Oracle Cloud. And we're making a significant effort on these two fronts as well as developing a lot of the missing pieces, and building blocks that we see are needed in this space to make truly like a great experience for developers and data scientists. And what would I recommend? Get started, try it out. We actually have a shameless sales plug here. We have a free deal for all of our AI services. So it typically cost you nothing. I would highly recommend to just go, and try these things out. Go play with it. If you are a python welding developer, and you want to try a little bit of auto mail, go down that path. If you're not even there and you're just like, hey, I have these customer feedback things and I want to try out, if I can understand them and apply AI and visualize, and do some cool stuff, we have services for that. My recommendation is, and I think ChatGPT got us 'cause I see people that have nothing to do with AI, and can't even spell AI going and trying it out. I think this is the time. Go play with these things, go play with these technologies and find what AI can do to you or for you. And I think Oracle is a great place to start playing with these things. >> Elad, thank you. Appreciate you sharing your vision of making Oracle the Netflix of AI. Love that and really appreciate your time. >> Awesome. Thank you. Thank you for having me. >> Okay. Thanks for watching this Cube conversation. This is Dave Vellante. We'll see you next time. (gentle music playing)

Published Date : Jan 24 2023

SUMMARY :

AI and the possibility Thanks for having me. I mean, it's the hottest So the developers, So my question to you is, and scale it for the thousands So when you think about these chat bots, and the native tongue It's just the worst. So over the last, and create the models that you want, of the (indistinct) era if you will. So the way we are approaching but the truth is if you the movie and you have it inside your app, and the hype is somewhat surprising. and the way software interfaces, and what would you say to them and you want to try a of making Oracle the Netflix of AI. Thank you for having me. We'll see you next time.

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Why Should Customers Care About SuperCloud


 

Hello and welcome back to Supercloud 2 where we examine the intersection of cloud and data in the 2020s. My name is Dave Vellante. Our Supercloud panel, our power panel is back. Maribel Lopez is the founder and principal analyst at Lopez Research. Sanjeev Mohan is former Gartner analyst and principal at Sanjeev Mohan. And Keith Townsend is the CTO advisor. Folks, welcome back and thanks for your participation today. Good to see you. >> Okay, great. >> Great to see you. >> Thanks. Let me start, Maribel, with you. Bob Muglia, we had a conversation as part of Supercloud the other day. And he said, "Dave, I like the work, you got to simplify this a little bit." So he said, quote, "A Supercloud is a platform." He said, "Think of it as a platform that provides programmatically consistent services hosted on heterogeneous cloud providers." And then Nelu Mihai said, "Well, wait a minute. This is just going to create more stove pipes. We need more standards in an architecture," which is kind of what Berkeley Sky Computing initiative is all about. So there's a sort of a debate going on. Is supercloud an architecture, a platform? Or maybe it's just another buzzword. Maribel, do you have a thought on this? >> Well, the easy answer would be to say it's just a buzzword. And then we could just kill the conversation and be done with it. But I think the term, it's more than that, right? The term actually isn't new. You can go back to at least 2016 and find references to supercloud in Cornell University or assist in other documents. So, having said this, I think we've been talking about Supercloud for a while, so I assume it's more than just a fancy buzzword. But I think it really speaks to that undeniable trend of moving towards an abstraction layer to deal with the chaos of what we consider managing multiple public and private clouds today, right? So one definition of the technology platform speaks to a set of services that allows companies to build and run that technology smoothly without worrying about the underlying infrastructure, which really gets back to something that Bob said. And some of the question is where that lives. And you could call that an abstraction layer. You could call it cross-cloud services, hybrid cloud management. So I see momentum there, like legitimate momentum with enterprise IT buyers that are trying to deal with the fact that they have multiple clouds now. So where I think we're moving is trying to define what are the specific attributes and frameworks of that that would make it so that it could be consistent across clouds. What is that layer? And maybe that's what the supercloud is. But one of the things I struggle with with supercloud is. What are we really trying to do here? Are we trying to create differentiated services in the supercloud layer? Is a supercloud just another variant of what AWS, GCP, or others do? You spoken to Walmart about its cloud native platform, and that's an example of somebody deciding to do it themselves because they need to deal with this today and not wait for some big standards thing to happen. So whatever it is, I do think it's something. I think we're trying to maybe create an architecture out of it would be a better way of saying it so that it does get to those set of principles, but it also needs to be edge aware. I think whenever we talk about supercloud, we're always talking about like the big centralized cloud. And I think we need to think about all the distributed clouds that we're looking at in edge as well. So that might be one of the ways that supercloud evolves. >> So thank you, Maribel. Keith, Brian Gracely, Gracely's law, things kind of repeat themselves. We've seen it all before. And so what Muglia brought to the forefront is this idea of a platform where the platform provider is really responsible for the architecture. Of course, the drawback is then you get a a bunch of stove pipes architectures. But practically speaking, that's kind of the way the industry has always evolved, right? >> So if we look at this from the practitioner's perspective and we talk about platforms, traditionally vendors have provided the platforms for us, whether it's distribution of lineage managed by or provided by Red Hat, Windows, servers, .NET, databases, Oracle. We think of those as platforms, things that are fundamental we can build on top. Supercloud isn't today that. It is a framework or idea, kind of a visionary goal to get to a point that we can have a platform or a framework. But what we're seeing repeated throughout the industry in customers, whether it's the Walmarts that's kind of supersized the idea of supercloud, or if it's regular end user organizations that are coming out with platform groups, groups who normalize cloud native infrastructure, AWS multi-cloud, VMware resources to look like one thing internally to their developers. We're seeing this trend that there's a desire for a platform that provides the capabilities of a supercloud. >> Thank you for that. Sanjeev, we often use Snowflake as a supercloud example, and now would presumably would be a platform with an architecture that's determined by the vendor. Maybe Databricks is pushing for a more open architecture, maybe more of that nirvana that we were talking about before to solve for supercloud. But regardless, the practitioner discussions show. At least currently, there's not a lot of cross-cloud data sharing. I think it could be a killer use case, egress charges or a barrier. But how do you see it? Will that change? Will we hide that underlying complexity and start sharing data across cloud? Is that something that you think Snowflake or others will be able to achieve? >> So I think we are already starting to see some of that happen. Snowflake is definitely one example that gets cited a lot. But even we don't talk about MongoDB in this like, but you could have a MongoDB cluster, for instance, with nodes sitting in different cloud providers. So there are companies that are starting to do it. The advantage that these companies have, let's take Snowflake as an example, it's a centralized proprietary platform. And they are building the capabilities that are needed for supercloud. So they're building things like you can push down your data transformations. They have the entire security and privacy suite. Data ops, they're adding those capabilities. And if I'm not mistaken, it'll be very soon, we will see them offer data observability. So it's all works great as long as you are in one platform. And if you want resilience, then Snowflake, Supercloud, great example. But if your primary goal is to choose the most cost-effective service irrespective of which cloud it sits in, then things start falling sideways. For example, I may be a very big Snowflake user. And I like Snowflake's resilience. I can move from one cloud to another cloud. Snowflake does it for me. But what if I want to train a very large model? Maybe Databricks is a better platform for that. So how do I do move my workload from one platform to another platform? That tooling does not exist. So we need server hybrid, cross-cloud, data ops platform. Walmart has done a great job, but they built it by themselves. Not every company is Walmart. Like Maribel and Keith said, we need standards, we need reference architectures, we need some sort of a cost control. I was just reading recently, Accenture has been public about their AWS bill. Every time they get the bill is tens of millions of lines, tens of millions 'cause there are over thousand teams using AWS. If we have not been able to corral a usage of a single cloud, now we're talking about supercloud, we've got multiple clouds, and hybrid, on-prem, and edge. So till we've got some cross-platform tooling in place, I think this will still take quite some time for it to take shape. >> It's interesting. Maribel, Walmart would tell you that their on-prem infrastructure is cheaper to run than the stuff in the cloud. but at the same time, they want the flexibility and the resiliency of their three-legged stool model. So the point as Sanjeev was making about hybrid. It's an interesting balance, isn't it, between getting your lowest cost and at the same time having best of breed and scale? >> It's basically what you're trying to optimize for, as you said, right? And by the way, to the earlier point, not everybody is at Walmart's scale, so it's not actually cheaper for everybody to have the purchasing power to make the cloud cheaper to have it on-prem. But I think what you see almost every company, large or small, moving towards is this concept of like, where do I find the agility? And is the agility in building the infrastructure for me? And typically, the thing that gives you outside advantage as an organization is not how you constructed your cloud computing infrastructure. It might be how you structured your data analytics as an example, which cloud is related to that. But how do you marry those two things? And getting back to sort of Sanjeev's point. We're in a real struggle now where one hand we want to have best of breed services and on the other hand we want it to be really easy to manage, secure, do data governance. And those two things are really at odds with each other right now. So if you want all the knobs and switches of a service like geospatial analytics and big query, you're going to have to use Google tools, right? Whereas if you want visibility across all the clouds for your application of state and understand the security and governance of that, you're kind of looking for something that's more cross-cloud tooling at that point. But whenever you talk to somebody about cross-cloud tooling, they look at you like that's not really possible. So it's a very interesting time in the market. Now, we're kind of layering this concept of supercloud on it. And some people think supercloud's about basically multi-cloud tooling, and some people think it's about a whole new architectural stack. So we're just not there yet. But it's not all about cost. I mean, cloud has not been about cost for a very, very long time. Cloud has been about how do you really make the most of your data. And this gets back to cross-cloud services like Snowflake. Why did they even exist? They existed because we had data everywhere, but we need to treat data as a unified object so that we can analyze it and get insight from it. And so that's where some of the benefit of these cross-cloud services are moving today. Still a long way to go, though, Dave. >> Keith, I reached out to my friends at ETR given the macro headwinds, And you're right, Maribel, cloud hasn't really been about just about cost savings. But I reached out to the ETR, guys, what's your data show in terms of how customers are dealing with the economic headwinds? And they said, by far, their number one strategy to cut cost is consolidating redundant vendors. And a distant second, but still notable was optimizing cloud costs. Maybe using reserve instances, or using more volume buying. Nowhere in there. And I asked them to, "Could you go look and see if you can find it?" Do we see repatriation? And you hear this a lot. You hear people whispering as analysts, "You better look into that repatriation trend." It's pretty big. You can't find it. But some of the Walmarts in the world, maybe even not repatriating, but they maybe have better cost structure on-prem. Keith, what are you seeing from the practitioners that you talk to in terms of how they're dealing with these headwinds? >> Yeah, I just got into a conversation about this just this morning with (indistinct) who is an analyst over at GigaHome. He's reading the same headlines. Repatriation is happening at large scale. I think this is kind of, we have these quiet terms now. We have quiet quitting, we have quiet hiring. I think we have quiet repatriation. Most people haven't done away with their data centers. They're still there. Whether they're completely on-premises data centers, and they own assets, or they're partnerships with QTX, Equinix, et cetera, they have these private cloud resources. What I'm seeing practically is a rebalancing of workloads. Do I really need to pay AWS for this instance of SAP that's on 24 hours a day versus just having it on-prem, moving it back to my data center? I've talked to quite a few customers who were early on to moving their static SAP workloads onto the public cloud, and they simply moved them back. Surprising, I was at VMware Explore. And we can talk about this a little bit later on. But our customers, net new, not a lot that were born in the cloud. And they get to this point where their workloads are static. And they look at something like a Kubernetes, or a OpenShift, or VMware Tanzu. And they ask the question, "Do I need the scalability of cloud?" I might consider being a net new VMware customer to deliver this base capability. So are we seeing repatriation as the number one reason? No, I think internal IT operations are just naturally come to this realization. Hey, I have these resources on premises. The private cloud technologies have moved far along enough that I can just simply move this workload back. I'm not calling it repatriation, I'm calling it rightsizing for the operating model that I have. >> Makes sense. Yeah. >> Go ahead. >> If I missed something, Dave, why we are on this topic of repatriation. I'm actually surprised that we are talking about repatriation as a very big thing. I think repatriation is happening, no doubt, but it's such a small percentage of cloud migration that to me it's a rounding error in my opinion. I think there's a bigger problem. The problem is that people don't know where the cost is. If they knew where the cost was being wasted in the cloud, they could do something about it. But if you don't know, then the easy answer is cloud costs a lot and moving it back to on-premises. I mean, take like Capital One as an example. They got rid of all the data centers. Where are they going to repatriate to? They're all in the cloud at this point. So I think my point is that data observability is one of the places that has seen a lot of traction is because of cost. Data observability, when it first came into existence, it was all about data quality. Then it was all about data pipeline reliability. And now, the number one killer use case is FinOps. >> Maribel, you had a comment? >> Yeah, I'm kind of in violent agreement with both Sanjeev and Keith. So what are we seeing here? So the first thing that we see is that many people wildly overspent in the big public cloud. They had stranded cloud credits, so to speak. The second thing is, some of them still had infrastructure that was useful. So why not use it if you find the right workloads to what Keith was talking about, if they were more static workloads, if it was already there? So there is a balancing that's going on. And then I think fundamentally, from a trend standpoint, these things aren't binary. Everybody, for a while, everything was going to go to the public cloud and then people are like, "Oh, it's kind of expensive." Then they're like, "Oh no, they're going to bring it all on-prem 'cause it's really expensive." And it's like, "Well, that doesn't necessarily get me some of the new features and functionalities I might want for some of my new workloads." So I'm going to put the workloads that have a certain set of characteristics that require cloud in the cloud. And if I have enough capability on-prem and enough IT resources to manage certain things on site, then I'm going to do that there 'cause that's a more cost-effective thing for me to do. It's not binary. That's why we went to hybrid. And then we went to multi just to describe the fact that people added multiple public clouds. And now we're talking about super, right? So I don't look at it as a one-size-fits-all for any of this. >> A a number of practitioners leading up to Supercloud2 have told us that they're solving their cloud complexity by going in monocloud. So they're putting on the blinders. Even though across the organization, there's other groups using other clouds. You're like, "In my group, we use AWS, or my group, we use Azure. And those guys over there, they use Google. We just kind of keep it separate." Are you guys hearing this in your view? Is that risky? Are they missing out on some potential to tap best of breed? What do you guys think about that? >> Everybody thinks they're monocloud. Is anybody really monocloud? It's like a group is monocloud, right? >> Right. >> This genie is out of the bottle. We're not putting the genie back in the bottle. You might think your monocloud and you go like three doors down and figure out the guy or gal is on a fundamentally different cloud, running some analytics workload that you didn't know about. So, to Sanjeev's earlier point, they don't even know where their cloud spend is. So I think the concept of monocloud, how that's actually really realized by practitioners is primary and then secondary sources. So they have a primary cloud that they run most of their stuff on, and that they try to optimize. And we still have forked workloads. Somebody decides, "Okay, this SAP runs really well on this, or these analytics workloads run really well on that cloud." And maybe that's how they parse it. But if you really looked at it, there's very few companies, if you really peaked under the hood and did an analysis that you could find an actual monocloud structure. They just want to pull it back in and make it more manageable. And I respect that. You want to do what you can to try to streamline the complexity of that. >> Yeah, we're- >> Sorry, go ahead, Keith. >> Yeah, we're doing this thing where we review AWS service every day. Just in your inbox, learn about a new AWS service cursory. There's 238 AWS products just on the AWS cloud itself. Some of them are redundant, but you get the idea. So the concept of monocloud, I'm in filing agreement with Maribel on this that, yes, a group might say I want a primary cloud. And that primary cloud may be the AWS. But have you tried the licensed Oracle database on AWS? It is really tempting to license Oracle on Oracle Cloud, Microsoft on Microsoft. And I can't get RDS anywhere but Amazon. So while I'm driven to desire the simplicity, the reality is whether be it M&A, licensing, data sovereignty. I am forced into a multi-cloud management style. But I do agree most people kind of do this one, this primary cloud, secondary cloud. And I guarantee you're going to have a third cloud or a fourth cloud whether you want to or not via shadow IT, latency, technical reasons, et cetera. >> Thank you. Sanjeev, you had a comment? >> Yeah, so I just wanted to mention, as an organization, I'm complete agreement, no organization is monocloud, at least if it's a large organization. Large organizations use all kinds of combinations of cloud providers. But when you talk about a single workload, that's where the program arises. As Keith said, the 238 services in AWS. How in the world am I going to be an expert in AWS, but then say let me bring GCP or Azure into a single workload? And that's where I think we probably will still see monocloud as being predominant because the team has developed its expertise on a particular cloud provider, and they just don't have the time of the day to go learn yet another stack. However, there are some interesting things that are happening. For example, if you look at a multi-cloud example where Oracle and Microsoft Azure have that interconnect, so that's a beautiful thing that they've done because now in the newest iteration, it's literally a few clicks. And then behind the scene, your .NET application and your Oracle database in OCI will be configured, the identities in active directory are federated. And you can just start using a database in one cloud, which is OCI, and an application, your .NET in Azure. So till we see this kind of a solution coming out of the providers, I think it's is unrealistic to expect the end users to be able to figure out multiple clouds. >> Well, I have to share with you. I can't remember if he said this on camera or if it was off camera so I'll hold off. I won't tell you who it is, but this individual was sort of complaining a little bit saying, "With AWS, I can take their best AI tools like SageMaker and I can run them on my Snowflake." He said, "I can't do that in Google. Google forces me to go to BigQuery if I want their excellent AI tools." So he was sort of pushing, kind of tweaking a little bit. Some of the vendor talked that, "Oh yeah, we're so customer-focused." Not to pick on Google, but I mean everybody will say that. And then you say, "If you're so customer-focused, why wouldn't you do a ABC?" So it's going to be interesting to see who leads that integration and how broadly it's applied. But I digress. Keith, at our first supercloud event, that was on August 9th. And it was only a few months after Broadcom announced the VMware acquisition. A lot of people, myself included said, "All right, cuts are coming." Generally, Tanzu is probably going to be under the radar, but it's Supercloud 22 and presumably VMware Explore, the company really... Well, certainly the US touted its Tanzu capabilities. I wasn't at VMware Explore Europe, but I bet you heard similar things. Hawk Tan has been blogging and very vocal about cross-cloud services and multi-cloud, which doesn't happen without Tanzu. So what did you hear, Keith, in Europe? What's your latest thinking on VMware's prospects in cross-cloud services/supercloud? >> So I think our friend and Cube, along host still be even more offended at this statement than he was when I sat in the Cube. This was maybe five years ago. There's no company better suited to help industries or companies, cross-cloud chasm than VMware. That's not a compliment. That's a reality of the industry. This is a very difficult, almost intractable problem. What I heard that VMware Europe were customers serious about this problem, even more so than the US data sovereignty is a real problem in the EU. Try being a company in Switzerland and having the Swiss data solvency issues. And there's no local cloud presence there large enough to accommodate your data needs. They had very serious questions about this. I talked to open source project leaders. Open source project leaders were asking me, why should I use the public cloud to host Kubernetes-based workloads, my projects that are building around Kubernetes, and the CNCF infrastructure? Why should I use AWS, Google, or even Azure to host these projects when that's undifferentiated? I know how to run Kubernetes, so why not run it on-premises? I don't want to deal with the hardware problems. So again, really great questions. And then there was always the specter of the problem, I think, we all had with the acquisition of VMware by Broadcom potentially. 4.5 billion in increased profitability in three years is a unbelievable amount of money when you look at the size of the problem. So a lot of the conversation in Europe was about industry at large. How do we do what regulators are asking us to do in a practical way from a true technology sense? Is VMware cross-cloud great? >> Yeah. So, VMware, obviously, to your point. OpenStack is another way of it. Actually, OpenStack, uptake is still alive and well, especially in those regions where there may not be a public cloud, or there's public policy dictating that. Walmart's using OpenStack. As you know in IT, some things never die. Question for Sanjeev. And it relates to this new breed of data apps. And Bob Muglia and Tristan Handy from DBT Labs who are participating in this program really got us thinking about this. You got data that resides in different clouds, it maybe even on-prem. And the machine polls data from different systems. No humans involved, e-commerce, ERP, et cetera. It creates a plan, outcomes. No human involvement. Today, you're on a CRM system, you're inputting, you're doing forms, you're, you're automating processes. We're talking about a new breed of apps. What are your thoughts on this? Is it real? Is it just way off in the distance? How does machine intelligence fit in? And how does supercloud fit? >> So great point. In fact, the data apps that you're talking about, I call them data products. Data products first came into limelight in the last couple of years when Jamal Duggan started talking about data mesh. I am taking data products out of the data mesh concept because data mesh, whether data mesh happens or not is analogous to data products. Data products, basically, are taking a product management view of bringing data from different sources based on what the consumer needs. We were talking earlier today about maybe it's my vacation rentals, or it may be a retail data product, it may be an investment data product. So it's a pre-packaged extraction of data from different sources. But now I have a product that has a whole lifecycle. I can version it. I have new features that get added. And it's a very business data consumer centric. It uses machine learning. For instance, I may be able to tell whether this data product has stale data. Who is using that data? Based on the usage of the data, I may have a new data products that get allocated. I may even have the ability to take existing data products, mash them up into something that I need. So if I'm going to have that kind of power to create a data product, then having a common substrate underneath, it can be very useful. And that could be supercloud where I am making API calls. I don't care where the ERP, the CRM, the survey data, the pricing engine where they sit. For me, there's a logical abstraction. And then I'm building my data product on top of that. So I see a new breed of data products coming out. To answer your question, how early we are or is this even possible? My prediction is that in 2023, we will start seeing more of data products. And then it'll take maybe two to three years for data products to become mainstream. But it's starting this year. >> A subprime mortgages were a data product, definitely were humans involved. All right, let's talk about some of the supercloud, multi-cloud players and what their future looks like. You can kind of pick your favorites. VMware, Snowflake, Databricks, Red Hat, Cisco, Dell, HP, Hashi, IBM, CloudFlare. There's many others. cohesive rubric. Keith, I wanted to start with CloudFlare because they actually use the term supercloud. and just simplifying what they said. They look at it as taking serverless to the max. You write your code and then you can deploy it in seconds worldwide, of course, across the CloudFlare infrastructure. You don't have to spin up containers, you don't go to provision instances. CloudFlare worries about all that infrastructure. What are your thoughts on CloudFlare this approach and their chances to disrupt the current cloud landscape? >> As Larry Ellison said famously once before, the network is the computer, right? I thought that was Scott McNeley. >> It wasn't Scott McNeley. I knew it was on Oracle Align. >> Oracle owns that now, owns that line. >> By purpose or acquisition. >> They should have just called it cloud. >> Yeah, they should have just called it cloud. >> Easier. >> Get ahead. >> But if you think about the CloudFlare capability, CloudFlare in its own right is becoming a decent sized cloud provider. If you have compute out at the edge, when we talk about edge in the sense of CloudFlare and points of presence, literally across the globe, you have all of this excess computer, what do you do with it? First offering, let's disrupt data in the cloud. We can't start the conversation talking about data. When they say we're going to give you object-oriented or object storage in the cloud without egress charges, that's disruptive. That we can start to think about supercloud capability of having compute EC2 run in AWS, pushing and pulling data from CloudFlare. And now, I've disrupted this roach motel data structure, and that I'm freely giving away bandwidth, basically. Well, the next layer is not that much more difficult. And I think part of CloudFlare's serverless approach or supercloud approaches so that they don't have to commit to a certain type of compute. It is advantageous. It is a feature for me to be able to go to EC2 and pick a memory heavy model, or a compute heavy model, or a network heavy model, CloudFlare is taken away those knobs. and I'm just giving code and allowing that to run. CloudFlare has a massive network. If I can put the code closest using the CloudFlare workers, if I can put that code closest to where the data is at or residing, super compelling observation. The question is, does it scale? I don't get the 238 services. While Server List is great, I have to know what I'm going to build. I don't have a Cognito, or RDS, or all these other services that make AWS, GCP, and Azure appealing from a builder's perspective. So it is a very interesting nascent start. It's great because now they can hide compute. If they don't have the capacity, they can outsource that maybe at a cost to one of the other cloud providers, but kind of hiding the compute behind the surplus architecture is a really unique approach. >> Yeah. And they're dipping their toe in the water. And they've announced an object store and a database platform and more to come. We got to wrap. So I wonder, Sanjeev and Maribel, if you could maybe pick some of your favorites from a competitive standpoint. Sanjeev, I felt like just watching Snowflake, I said, okay, in my opinion, they had the right strategy, which was to run on all the clouds, and then try to create that abstraction layer and data sharing across clouds. Even though, let's face it, most of it might be happening across regions if it's happening, but certainly outside of an individual account. But I felt like just observing them that anybody who's traditional on-prem player moving into the clouds or anybody who's a cloud native, it just makes total sense to write to the various clouds. And to the extent that you can simplify that for users, it seems to be a logical strategy. Maybe as I said before, what multi-cloud should have been. But are there companies that you're watching that you think are ahead in the game , or ones that you think are a good model for the future? >> Yes, Snowflake, definitely. In fact, one of the things we have not touched upon very much, and Keith mentioned a little bit, was data sovereignty. Data residency rules can require that certain data should be written into certain region of a certain cloud. And if my cloud provider can abstract that or my database provider, then that's perfect for me. So right now, I see Snowflake is way ahead of this pack. I would not put MongoDB too far behind. They don't really talk about this thing. They are in a different space, but now they have a lakehouse, and they've got all of these other SQL access and new capabilities that they're announcing. So I think they would be quite good with that. Oracle is always a dark forest. Oracle seems to have revived its Cloud Mojo to some extent. And it's doing some interesting stuff. Databricks is the other one. I have not seen Databricks. They've been very focused on lakehouse, unity, data catalog, and some of those pieces. But they would be the obvious challenger. And if they come into this space of supercloud, then they may bring some open source technologies that others can rely on like Delta Lake as a table format. >> Yeah. One of these infrastructure players, Dell, HPE, Cisco, even IBM. I mean, I would be making my infrastructure as programmable and cloud friendly as possible. That seems like table stakes. But Maribel, any companies that stand out to you that we should be paying attention to? >> Well, we already mentioned a bunch of them, so maybe I'll go a slightly different route. I'm watching two companies pretty closely to see what kind of traction they get in their established companies. One we already talked about, which is VMware. And the thing that's interesting about VMware is they're everywhere. And they also have the benefit of having a foot in both camps. If you want to do it the old way, the way you've always done it with VMware, they got all that going on. If you want to try to do a more cross-cloud, multi-cloud native style thing, they're really trying to build tools for that. So I think they have really good access to buyers. And that's one of the reasons why I'm interested in them to see how they progress. The other thing, I think, could be a sleeping horse oddly enough is Google Cloud. They've spent a lot of work and time on Anthos. They really need to create a certain set of differentiators. Well, it's not necessarily in their best interest to be the best multi-cloud player. If they decide that they want to differentiate on a different layer of the stack, let's say they want to be like the person that is really transformative, they talk about transformation cloud with analytics workloads, then maybe they do spend a good deal of time trying to help people abstract all of the other underlying infrastructure and make sure that they get the sexiest, most meaningful workloads into their cloud. So those are two people that you might not have expected me to go with, but I think it's interesting to see not just on the things that might be considered, either startups or more established independent companies, but how some of the traditional providers are trying to reinvent themselves as well. >> I'm glad you brought that up because if you think about what Google's done with Kubernetes. I mean, would Google even be relevant in the cloud without Kubernetes? I could argue both sides of that. But it was quite a gift to the industry. And there's a motivation there to do something unique and different from maybe the other cloud providers. And I'd throw in Red Hat as well. They're obviously a key player and Kubernetes. And Hashi Corp seems to be becoming the standard for application deployment, and terraform, or cross-clouds, and there are many, many others. I know we're leaving lots out, but we're out of time. Folks, I got to thank you so much for your insights and your participation in Supercloud2. Really appreciate it. >> Thank you. >> Thank you. >> Thank you. >> This is Dave Vellante for John Furrier and the entire Cube community. Keep it right there for more content from Supercloud2.

Published Date : Jan 10 2023

SUMMARY :

And Keith Townsend is the CTO advisor. And he said, "Dave, I like the work, So that might be one of the that's kind of the way the that we can have a Is that something that you think Snowflake that are starting to do it. and the resiliency of their and on the other hand we want it But I reached out to the ETR, guys, And they get to this point Yeah. that to me it's a rounding So the first thing that we see is to Supercloud2 have told us Is anybody really monocloud? and that they try to optimize. And that primary cloud may be the AWS. Sanjeev, you had a comment? of a solution coming out of the providers, So it's going to be interesting So a lot of the conversation And it relates to this So if I'm going to have that kind of power and their chances to disrupt the network is the computer, right? I knew it was on Oracle Align. Oracle owns that now, Yeah, they should have so that they don't have to commit And to the extent that you And if my cloud provider can abstract that that stand out to you And that's one of the reasons Folks, I got to thank you and the entire Cube community.

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Bob Muglia, George Gilbert & Tristan Handy | How Supercloud will Support a new Class of Data Apps


 

(upbeat music) >> Hello, everybody. This is Dave Vellante. Welcome back to Supercloud2, where we're exploring the intersection of data analytics and the future of cloud. In this segment, we're going to look at how the Supercloud will support a new class of applications, not just work that runs on multiple clouds, but rather a new breed of apps that can orchestrate things in the real world. Think Uber for many types of businesses. These applications, they're not about codifying forms or business processes. They're about orchestrating people, places, and things in a business ecosystem. And I'm pleased to welcome my colleague and friend, George Gilbert, former Gartner Analyst, Wiki Bond market analyst, former equities analyst as my co-host. And we're thrilled to have Tristan Handy, who's the founder and CEO of DBT Labs and Bob Muglia, who's the former President of Microsoft's Enterprise business and former CEO of Snowflake. Welcome all, gentlemen. Thank you for coming on the program. >> Good to be here. >> Thanks for having us. >> Hey, look, I'm going to start actually with the SuperCloud because both Tristan and Bob, you've read the definition. Thank you for doing that. And Bob, you have some really good input, some thoughts on maybe some of the drawbacks and how we can advance this. So what are your thoughts in reading that definition around SuperCloud? >> Well, I thought first of all that you did a very good job of laying out all of the characteristics of it and helping to define it overall. But I do think it can be tightened a bit, and I think it's helpful to do it in as short a way as possible. And so in the last day I've spent a little time thinking about how to take it and write a crisp definition. And here's my go at it. This is one day old, so gimme a break if it's going to change. And of course we have to follow the industry, and so that, and whatever the industry decides, but let's give this a try. So in the way I think you're defining it, what I would say is a SuperCloud is a platform that provides programmatically consistent services hosted on heterogeneous cloud providers. >> Boom. Nice. Okay, great. I'm going to go back and read the script on that one and tighten that up a bit. Thank you for spending the time thinking about that. Tristan, would you add anything to that or what are your thoughts on the whole SuperCloud concept? >> So as I read through this, I fully realize that we need a word for this thing because I have experienced the inability to talk about it as well. But for many of us who have been living in the Confluence, Snowflake, you know, this world of like new infrastructure, this seems fairly uncontroversial. Like I read through this, and I'm just like, yeah, this is like the world I've been living in for years now. And I noticed that you called out Snowflake for being an example of this, but I think that there are like many folks, myself included, for whom this world like fully exists today. >> Yeah, I think that's a fair, I dunno if it's criticism, but people observe, well, what's the big deal here? It's just kind of what we're living in today. It reminds me of, you know, Tim Burns Lee saying, well, this is what the internet was supposed to be. It was supposed to be Web 2.0, so maybe this is what multi-cloud was supposed to be. Let's turn our attention to apps. Bob first and then go to Tristan. Bob, what are data apps to you? When people talk about data products, is that what they mean? Are we talking about something more, different? What are data apps to you? >> Well, to understand data apps, it's useful to contrast them to something, and I just use the simple term people apps. I know that's a little bit awkward, but it's clear. And almost everything we work with, almost every application that we're familiar with, be it email or Salesforce or any consumer app, those are applications that are targeted at responding to people. You know, in contrast, a data application reacts to changes in data and uses some set of analytic services to autonomously take action. So where applications that we're familiar with respond to people, data apps respond to changes in data. And they both do something, but they do it for different reasons. >> Got it. You know, George, you and I were talking about, you know, it comes back to SuperCloud, broad definition, narrow definition. Tristan, how do you see it? Do you see it the same way? Do you have a different take on data apps? >> Oh, geez. This is like a conversation that I don't know has an end. It's like been, I write a substack, and there's like this little community of people who all write substack. We argue with each other about these kinds of things. Like, you know, as many different takes on this question as you can find, but the way that I think about it is that data products are atomic units of functionality that are fundamentally data driven in nature. So a data product can be as simple as an interactive dashboard that is like actually had design thinking put into it and serves a particular user group and has like actually gone through kind of a product development life cycle. And then a data app or data application is a kind of cohesive end-to-end experience that often encompasses like many different data products. So from my perspective there, this is very, very related to the way that these things are produced, the kinds of experiences that they're provided, that like data innovates every product that we've been building in, you know, software engineering for, you know, as long as there have been computers. >> You know, Jamak Dagani oftentimes uses the, you know, she doesn't name Spotify, but I think it's Spotify as that kind of example she uses. But I wonder if we can maybe try to take some examples. If you take, like George, if you take a CRM system today, you're inputting leads, you got opportunities, it's driven by humans, they're really inputting the data, and then you got this system that kind of orchestrates the business process, like runs a forecast. But in this data driven future, are we talking about the app itself pulling data in and automatically looking at data from the transaction systems, the call center, the supply chain and then actually building a plan? George, is that how you see it? >> I go back to the example of Uber, may not be the most sophisticated data app that we build now, but it was like one of the first where you do have users interacting with their devices as riders trying to call a car or driver. But the app then looks at the location of all the drivers in proximity, and it matches a driver to a rider. It calculates an ETA to the rider. It calculates an ETA then to the destination, and it calculates a price. Those are all activities that are done sort of autonomously that don't require a human to type something into a form. The application is using changes in data to calculate an analytic product and then to operationalize that, to assign the driver to, you know, calculate a price. Those are, that's an example of what I would think of as a data app. And my question then I guess for Tristan is if we don't have all the pieces in place for sort of mainstream companies to build those sorts of apps easily yet, like how would we get started? What's the role of a semantic layer in making that easier for mainstream companies to build? And how do we get started, you know, say with metrics? How does that, how does that take us down that path? >> So what we've seen in the past, I dunno, decade or so, is that one of the most successful business models in infrastructure is taking hard things and rolling 'em up behind APIs. You take messaging, you take payments, and you all of a sudden increase the capability of kind of your median application developer. And you say, you know, previously you were spending all your time being focused on how do you accept credit cards, how do you send SMS payments, and now you can focus on your business logic, and just create the thing. One of, interestingly, one of the things that we still don't know how to API-ify is concepts that live inside of your data warehouse, inside of your data lake. These are core concepts that, you know, you would imagine that the business would be able to create applications around very easily, but in fact that's not the case. It's actually quite challenging to, and involves a lot of data engineering pipeline and all this work to make these available. And so if you really want to make it very easy to create some of these data experiences for users, you need to have an ability to describe these metrics and then to turn them into APIs to make them accessible to application developers who have literally no idea how they're calculated behind the scenes, and they don't need to. >> So how rich can that API layer grow if you start with metric definitions that you've defined? And DBT has, you know, the metric, the dimensions, the time grain, things like that, that's a well scoped sort of API that people can work within. How much can you extend that to say non-calculated business rules or governance information like data reliability rules, things like that, or even, you know, features for an AIML feature store. In other words, it starts, you started pragmatically, but how far can you grow? >> Bob is waiting with bated breath to answer this question. I'm, just really quickly, I think that we as a company and DBT as a product tend to be very pragmatic. We try to release the simplest possible version of a thing, get it out there, and see if people use it. But the idea that, the concept of a metric is really just a first landing pad. The really, there is a physical manifestation of the data and then there's a logical manifestation of the data. And what we're trying to do here is make it very easy to access the logical manifestation of the data, and metric is a way to look at that. Maybe an entity, a customer, a user is another way to look at that. And I'm sure that there will be more kind of logical structures as well. >> So, Bob, chime in on this. You know, what's your thoughts on the right architecture behind this, and how do we get there? >> Yeah, well first of all, I think one of the ways we get there is by what companies like DBT Labs and Tristan is doing, which is incrementally taking and building on the modern data stack and extending that to add a semantic layer that describes the data. Now the way I tend to think about this is a fairly major shift in the way we think about writing applications, which is today a code first approach to moving to a world that is model driven. And I think that's what the big change will be is that where today we think about data, we think about writing code, and we use that to produce APIs as Tristan said, which encapsulates those things together in some form of services that are useful for organizations. And that idea of that encapsulation is never going to go away. It's very, that concept of an API is incredibly useful and will exist well into the future. But what I think will happen is that in the next 10 years, we're going to move to a world where organizations are defining models first of their data, but then ultimately of their business process, their entire business process. Now the concept of a model driven world is a very old concept. I mean, I first started thinking about this and playing around with some early model driven tools, probably before Tristan was born in the early 1980s. And those tools didn't work because the semantics associated with executing the model were too complex to be written in anything other than a procedural language. We're now reaching a time where that is changing, and you see it everywhere. You see it first of all in the world of machine learning and machine learning models, which are taking over more and more of what applications are doing. And I think that's an incredibly important step. And learned models are an important part of what people will do. But if you look at the world today, I will claim that we've always been modeling. Modeling has existed in computers since there have been integrated circuits and any form of computers. But what we do is what I would call implicit modeling, which means that it's the model is written on a whiteboard. It's in a bunch of Slack messages. It's on a set of napkins in conversations that happen and during Zoom. That's where the model gets defined today. It's implicit. There is one in the system. It is hard coded inside application logic that exists across many applications with humans being the glue that connects those models together. And really there is no central place you can go to understand the full attributes of the business, all of the business rules, all of the business logic, the business data. That's going to change in the next 10 years. And we'll start to have a world where we can define models about what we're doing. Now in the short run, the most important models to build are data models and to describe all of the attributes of the data and their relationships. And that's work that DBT Labs is doing. A number of other companies are doing that. We're taking steps along that way with catalogs. People are trying to build more complete ontologies associated with that. The underlying infrastructure is still super, super nascent. But what I think we'll see is this infrastructure that exists today that's building learned models in the form of machine learning programs. You know, some of these incredible machine learning programs in foundation models like GPT and DALL-E and all of the things that are happening in these global scale models, but also all of that needs to get applied to the domains that are appropriate for a business. And I think we'll see the infrastructure developing for that, that can take this concept of learned models and put it together with more explicitly defined models. And this is where the concept of knowledge graphs come in and then the technology that underlies that to actually implement and execute that, which I believe are relational knowledge graphs. >> Oh, oh wow. There's a lot to unpack there. So let me ask the Colombo question, Tristan, we've been making fun of your youth. We're just, we're just jealous. Colombo, I'll explain it offline maybe. >> I watch Colombo. >> Okay. All right, good. So but today if you think about the application stack and the data stack, which is largely an analytics pipeline. They're separate. Do they, those worlds, do they have to come together in order to achieve Bob's vision? When I talk to practitioners about that, they're like, well, I don't want to complexify the application stack cause the data stack today is so, you know, hard to manage. But but do those worlds have to come together? And you know, through that model, I guess abstraction or translation that Bob was just describing, how do you guys think about that? Who wants to take that? >> I think it's inevitable that data and AI are going to become closer together? I think that the infrastructure there has been moving in that direction for a long time. Whether you want to use the Lakehouse portmanteau or not. There's also, there's a next generation of data tech that is still in the like early stage of being developed. There's a company that I love that is essentially Cross Cloud Lambda, and it's just a wonderful abstraction for computing. So I think that, you know, people have been predicting that these worlds are going to come together for awhile. A16Z wrote a great post on this back in I think 2020, predicting this, and I've been predicting this since since 2020. But what's not clear is the timeline, but I think that this is still just as inevitable as it's been. >> Who's that that does Cross Cloud? >> Let me follow up on. >> Who's that, Tristan, that does Cross Cloud Lambda? Can you name names? >> Oh, they're called Modal Labs. >> Modal Labs, yeah, of course. All right, go ahead, George. >> Let me ask about this vision of trying to put the semantics or the code that represents the business with the data. It gets us to a world that's sort of more data centric, where data's not locked inside or behind the APIs of different applications so that we don't have silos. But at the same time, Bob, I've heard you talk about building the semantics gradually on top of, into a knowledge graph that maybe grows out of a data catalog. And the vision of getting to that point, essentially the enterprise's metadata and then the semantics you're going to add onto it are really stored in something that's separate from the underlying operational and analytic data. So at the same time then why couldn't we gradually build semantics beyond the metric definitions that DBT has today? In other words, you build more and more of the semantics in some layer that DBT defines and that sits above the data management layer, but any requests for data have to go through the DBT layer. Is that a workable alternative? Or where, what type of limitations would you face? >> Well, I think that it is the way the world will evolve is to start with the modern data stack and, you know, which is operational applications going through a data pipeline into some form of data lake, data warehouse, the Lakehouse, whatever you want to call it. And then, you know, this wide variety of analytics services that are built together. To the point that Tristan made about machine learning and data coming together, you see that in every major data cloud provider. Snowflake certainly now supports Python and Java. Databricks is of course building their data warehouse. Certainly Google, Microsoft and Amazon are doing very, very similar things in terms of building complete solutions that bring together an analytics stack that typically supports languages like Python together with the data stack and the data warehouse. I mean, all of those things are going to evolve, and they're not going to go away because that infrastructure is relatively new. It's just being deployed by companies, and it solves the problem of working with petabytes of data if you need to work with petabytes of data, and nothing will do that for a long time. What's missing is a layer that understands and can model the semantics of all of this. And if you need to, if you want to model all, if you want to talk about all the semantics of even data, you need to think about all of the relationships. You need to think about how these things connect together. And unfortunately, there really is no platform today. None of our existing platforms are ultimately sufficient for this. It was interesting, I was just talking to a customer yesterday, you know, a large financial organization that is building out these semantic layers. They're further along than many companies are. And you know, I asked what they're building it on, and you know, it's not surprising they're using a, they're using combinations of some form of search together with, you know, textual based search together with a document oriented database. In this case it was Cosmos. And that really is kind of the state of the art right now. And yet those products were not built for this. They don't really, they can't manage the complicated relationships that are required. They can't issue the queries that are required. And so a new generation of database needs to be developed. And fortunately, you know, that is happening. The world is developing a new set of relational algorithms that will be able to work with hundreds of different relations. If you look at a SQL database like Snowflake or a big query, you know, you get tens of different joins coming together, and that query is going to take a really long time. Well, fortunately, technology is evolving, and it's possible with new join algorithms, worst case, optimal join algorithms they're called, where you can join hundreds of different relations together and run semantic queries that you simply couldn't run. Now that technology is nascent, but it's really important, and I think that will be a requirement to have this semantically reach its full potential. In the meantime, Tristan can do a lot of great things by building up on what he's got today and solve some problems that are very real. But in the long run I think we'll see a new set of databases to support these models. >> So Tristan, you got to respond to that, right? You got to, so take the example of Snowflake. We know it doesn't deal well with complex joins, but they're, they've got big aspirations. They're building an ecosystem to really solve some of these problems. Tristan, you guys are part of that ecosystem, and others, but please, your thoughts on what Bob just shared. >> Bob, I'm curious if, I would have no idea what you were talking about except that you introduced me to somebody who gave me a demo of a thing and do you not want to go there right now? >> No, I can talk about it. I mean, we can talk about it. Look, the company I've been working with is Relational AI, and they're doing this work to actually first of all work across the industry with academics and research, you know, across many, many different, over 20 different research institutions across the world to develop this new set of algorithms. They're all fully published, just like SQL, the underlying algorithms that are used by SQL databases are. If you look today, every single SQL database uses a similar set of relational algorithms underneath that. And those algorithms actually go back to system R and what IBM developed in the 1970s. We're just, there's an opportunity for us to build something new that allows you to take, for example, instead of taking data and grouping it together in tables, treat all data as individual relations, you know, a key and a set of values and then be able to perform purely relational operations on it. If you go back to what, to Codd, and what he wrote, he defined two things. He defined a relational calculus and relational algebra. And essentially SQL is a query language that is translated by the query processor into relational algebra. But however, the calculus of SQL is not even close to the full semantics of the relational mathematics. And it's possible to have systems that can do everything and that can store all of the attributes of the data model or ultimately the business model in a form that is much more natural to work with. >> So here's like my short answer to this. I think that we're dealing in different time scales. I think that there is actually a tremendous amount of work to do in the semantic layer using the kind of technology that we have on the ground today. And I think that there's, I don't know, let's say five years of like really solid work that there is to do for the entire industry, if not more. But the wonderful thing about DBT is that it's independent of what the compute substrate is beneath it. And so if we develop new platforms, new capabilities to describe semantic models in more fine grain detail, more procedural, then we're going to support that too. And so I'm excited about all of it. >> Yeah, so interpreting that short answer, you're basically saying, cause Bob was just kind of pointing to you as incremental, but you're saying, yeah, okay, we're applying it for incremental use cases today, but we can accommodate a much broader set of examples in the future. Is that correct, Tristan? >> I think you're using the word incremental as if it's not good, but I think that incremental is great. We have always been about applying incremental improvement on top of what exists today, but allowing practitioners to like use different workflows to actually make use of that technology. So yeah, yeah, we are a very incremental company. We're going to continue being that way. >> Well, I think Bob was using incremental as a pejorative. I mean, I, but to your point, a lot. >> No, I don't think so. I want to stop that. No, I don't think it's pejorative at all. I think incremental, incremental is usually the most successful path. >> Yes, of course. >> In my experience. >> We agree, we agree on that. >> Having tried many, many moonshot things in my Microsoft days, I can tell you that being incremental is a good thing. And I'm a very big believer that that's the way the world's going to go. I just think that there is a need for us to build something new and that ultimately that will be the solution. Now you can argue whether it's two years, three years, five years, or 10 years, but I'd be shocked if it didn't happen in 10 years. >> Yeah, so we all agree that incremental is less disruptive. Boom, but Tristan, you're, I think I'm inferring that you believe you have the architecture to accommodate Bob's vision, and then Bob, and I'm inferring from Bob's comments that maybe you don't think that's the case, but please. >> No, no, no. I think that, so Bob, let me put words into your mouth and you tell me if you disagree, DBT is completely useless in a world where a large scale cloud data warehouse doesn't exist. We were not able to bring the power of Python to our users until these platforms started supporting Python. Like DBT is a layer on top of large scale computing platforms. And to the extent that those platforms extend their functionality to bring more capabilities, we will also service those capabilities. >> Let me try and bridge the two. >> Yeah, yeah, so Bob, Bob, Bob, do you concur with what Tristan just said? >> Absolutely, I mean there's nothing to argue with in what Tristan just said. >> I wanted. >> And it's what he's doing. It'll continue to, I believe he'll continue to do it, and I think it's a very good thing for the industry. You know, I'm just simply saying that on top of that, I would like to provide Tristan and all of those who are following similar paths to him with a new type of database that can actually solve these problems in a much more architected way. And when I talk about Cosmos with something like Mongo or Cosmos together with Elastic, you're using Elastic as the join engine, okay. That's the purpose of it. It becomes a poor man's join engine. And I kind of go, I know there's a better answer than that. I know there is, but that's kind of where we are state of the art right now. >> George, we got to wrap it. So give us the last word here. Go ahead, George. >> Okay, I just, I think there's a way to tie together what Tristan and Bob are both talking about, and I want them to validate it, which is for five years we're going to be adding or some number of years more and more semantics to the operational and analytic data that we have, starting with metric definitions. My question is for Bob, as DBT accumulates more and more of those semantics for different enterprises, can that layer not run on top of a relational knowledge graph? And what would we lose by not having, by having the knowledge graph store sort of the joins, all the complex relationships among the data, but having the semantics in the DBT layer? >> Well, I think this, okay, I think first of all that DBT will be an environment where many of these semantics are defined. The question we're asking is how are they stored and how are they processed? And what I predict will happen is that over time, as companies like DBT begin to build more and more richness into their semantic layer, they will begin to experience challenges that customers want to run queries, they want to ask questions, they want to use this for things where the underlying infrastructure becomes an obstacle. I mean, this has happened in always in the history, right? I mean, you see major advances in computer science when the data model changes. And I think we're on the verge of a very significant change in the way data is stored and structured, or at least metadata is stored and structured. Again, I'm not saying that anytime in the next 10 years, SQL is going to go away. In fact, more SQL will be written in the future than has been written in the past. And those platforms will mature to become the engines, the slicer dicers of data. I mean that's what they are today. They're incredibly powerful at working with large amounts of data, and that infrastructure is maturing very rapidly. What is not maturing is the infrastructure to handle all of the metadata and the semantics that that requires. And that's where I say knowledge graphs are what I believe will be the solution to that. >> But Tristan, bring us home here. It sounds like, let me put pause at this, is that whatever happens in the future, we're going to leverage the vast system that has become cloud that we're talking about a supercloud, sort of where data lives irrespective of physical location. We're going to have to tap that data. It's not necessarily going to be in one place, but give us your final thoughts, please. >> 100% agree. I think that the data is going to live everywhere. It is the responsibility for both the metadata systems and the data processing engines themselves to make sure that we can join data across cloud providers, that we can join data across different physical regions and that we as practitioners are going to kind of start forgetting about details like that. And we're going to start thinking more about how we want to arrange our teams, how does the tooling that we use support our team structures? And that's when data mesh I think really starts to get very, very critical as a concept. >> Guys, great conversation. It was really awesome to have you. I can't thank you enough for spending time with us. Really appreciate it. >> Thanks a lot. >> All right. This is Dave Vellante for George Gilbert, John Furrier, and the entire Cube community. Keep it right there for more content. You're watching SuperCloud2. (upbeat music)

Published Date : Jan 4 2023

SUMMARY :

and the future of cloud. And Bob, you have some really and I think it's helpful to do it I'm going to go back and And I noticed that you is that what they mean? that we're familiar with, you know, it comes back to SuperCloud, is that data products are George, is that how you see it? that don't require a human to is that one of the most And DBT has, you know, the And I'm sure that there will be more on the right architecture is that in the next 10 years, So let me ask the Colombo and the data stack, which is that is still in the like Modal Labs, yeah, of course. and that sits above the and that query is going to So Tristan, you got to and that can store all of the that there is to do for the pointing to you as incremental, but allowing practitioners to I mean, I, but to your point, a lot. the most successful path. that that's the way the that you believe you have the architecture and you tell me if you disagree, there's nothing to argue with And I kind of go, I know there's George, we got to wrap it. and more of those semantics and the semantics that that requires. is that whatever happens in the future, and that we as practitioners I can't thank you enough John Furrier, and the

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Breaking Analysis: Grading our 2022 Enterprise Technology Predictions


 

>>From the Cube Studios in Palo Alto in Boston, bringing you data-driven insights from the cube and E T R. This is breaking analysis with Dave Valante. >>Making technology predictions in 2022 was tricky business, especially if you were projecting the performance of markets or identifying I P O prospects and making binary forecast on data AI and the macro spending climate and other related topics in enterprise tech 2022, of course was characterized by a seesaw economy where central banks were restructuring their balance sheets. The war on Ukraine fueled inflation supply chains were a mess. And the unintended consequences of of forced march to digital and the acceleration still being sorted out. Hello and welcome to this week's weekly on Cube Insights powered by E T R. In this breaking analysis, we continue our annual tradition of transparently grading last year's enterprise tech predictions. And you may or may not agree with our self grading system, but look, we're gonna give you the data and you can draw your own conclusions and tell you what, tell us what you think. >>All right, let's get right to it. So our first prediction was tech spending increases by 8% in 2022. And as we exited 2021 CIOs, they were optimistic about their digital transformation plans. You know, they rushed to make changes to their business and were eager to sharpen their focus and continue to iterate on their digital business models and plug the holes that they, the, in the learnings that they had. And so we predicted that 8% rise in enterprise tech spending, which looked pretty good until Ukraine and the Fed decided that, you know, had to rush and make up for lost time. We kind of nailed the momentum in the energy sector, but we can't give ourselves too much credit for that layup. And as of October, Gartner had it spending growing at just over 5%. I think it was 5.1%. So we're gonna take a C plus on this one and, and move on. >>Our next prediction was basically kind of a slow ground ball. The second base, if I have to be honest, but we felt it was important to highlight that security would remain front and center as the number one priority for organizations in 2022. As is our tradition, you know, we try to up the degree of difficulty by specifically identifying companies that are gonna benefit from these trends. So we highlighted some possible I P O candidates, which of course didn't pan out. S NQ was on our radar. The company had just had to do another raise and they recently took a valuation hit and it was a down round. They raised 196 million. So good chunk of cash, but, but not the i p O that we had predicted Aqua Securities focus on containers and cloud native. That was a trendy call and we thought maybe an M SS P or multiple managed security service providers like Arctic Wolf would I p o, but no way that was happening in the crummy market. >>Nonetheless, we think these types of companies, they're still faring well as the talent shortage in security remains really acute, particularly in the sort of mid-size and small businesses that often don't have a sock Lacework laid off 20% of its workforce in 2022. And CO C e o Dave Hatfield left the company. So that I p o didn't, didn't happen. It was probably too early for Lacework. Anyway, meanwhile you got Netscope, which we've cited as strong in the E T R data as particularly in the emerging technology survey. And then, you know, I lumia holding its own, you know, we never liked that 7 billion price tag that Okta paid for auth zero, but we loved the TAM expansion strategy to target developers beyond sort of Okta's enterprise strength. But we gotta take some points off of the failure thus far of, of Okta to really nail the integration and the go to market model with azero and build, you know, bring that into the, the, the core Okta. >>So the focus on endpoint security that was a winner in 2022 is CrowdStrike led that charge with others holding their own, not the least of which was Palo Alto Networks as it continued to expand beyond its core network security and firewall business, you know, through acquisition. So overall we're gonna give ourselves an A minus for this relatively easy call, but again, we had some specifics associated with it to make it a little tougher. And of course we're watching ve very closely this this coming year in 2023. The vendor consolidation trend. You know, according to a recent Palo Alto network survey with 1300 SecOps pros on average organizations have more than 30 tools to manage security tools. So this is a logical way to optimize cost consolidating vendors and consolidating redundant vendors. The E T R data shows that's clearly a trend that's on the upswing. >>Now moving on, a big theme of 2020 and 2021 of course was remote work and hybrid work and new ways to work and return to work. So we predicted in 2022 that hybrid work models would become the dominant protocol, which clearly is the case. We predicted that about 33% of the workforce would come back to the office in 2022 in September. The E T R data showed that figure was at 29%, but organizations expected that 32% would be in the office, you know, pretty much full-time by year end. That hasn't quite happened, but we were pretty close with the projection, so we're gonna take an A minus on this one. Now, supply chain disruption was another big theme that we felt would carry through 2022. And sure that sounds like another easy one, but as is our tradition, again we try to put some binary metrics around our predictions to put some meat in the bone, so to speak, and and allow us than you to say, okay, did it come true or not? >>So we had some data that we presented last year and supply chain issues impacting hardware spend. We said at the time, you can see this on the left hand side of this chart, the PC laptop demand would remain above pre covid levels, which would reverse a decade of year on year declines, which I think started in around 2011, 2012. Now, while demand is down this year pretty substantially relative to 2021, I D C has worldwide unit shipments for PCs at just over 300 million for 22. If you go back to 2019 and you're looking at around let's say 260 million units shipped globally, you know, roughly, so, you know, pretty good call there. Definitely much higher than pre covid levels. But so what you might be asking why the B, well, we projected that 30% of customers would replace security appliances with cloud-based services and that more than a third would replace their internal data center server and storage hardware with cloud services like 30 and 40% respectively. >>And we don't have explicit survey data on exactly these metrics, but anecdotally we see this happening in earnest. And we do have some data that we're showing here on cloud adoption from ET R'S October survey where the midpoint of workloads running in the cloud is around 34% and forecast, as you can see, to grow steadily over the next three years. So this, well look, this is not, we understand it's not a one-to-one correlation with our prediction, but it's a pretty good bet that we were right, but we gotta take some points off, we think for the lack of unequivocal proof. Cause again, we always strive to make our predictions in ways that can be measured as accurate or not. Is it binary? Did it happen, did it not? Kind of like an O K R and you know, we strive to provide data as proof and in this case it's a bit fuzzy. >>We have to admit that although we're pretty comfortable that the prediction was accurate. And look, when you make an hard forecast, sometimes you gotta pay the price. All right, next, we said in 2022 that the big four cloud players would generate 167 billion in IS and PaaS revenue combining for 38% market growth. And our current forecasts are shown here with a comparison to our January, 2022 figures. So coming into this year now where we are today, so currently we expect 162 billion in total revenue and a 33% growth rate. Still very healthy, but not on our mark. So we think a w s is gonna miss our predictions by about a billion dollars, not, you know, not bad for an 80 billion company. So they're not gonna hit that expectation though of getting really close to a hundred billion run rate. We thought they'd exit the year, you know, closer to, you know, 25 billion a quarter and we don't think they're gonna get there. >>Look, we pretty much nailed Azure even though our prediction W was was correct about g Google Cloud platform surpassing Alibaba, Alibaba, we way overestimated the performance of both of those companies. So we're gonna give ourselves a C plus here and we think, yeah, you might think it's a little bit harsh, we could argue for a B minus to the professor, but the misses on GCP and Alibaba we think warrant a a self penalty on this one. All right, let's move on to our prediction about Supercloud. We said it becomes a thing in 2022 and we think by many accounts it has, despite the naysayers, we're seeing clear evidence that the concept of a layer of value add that sits above and across clouds is taking shape. And on this slide we showed just some of the pickup in the industry. I mean one of the most interesting is CloudFlare, the biggest supercloud antagonist. >>Charles Fitzgerald even predicted that no vendor would ever use the term in their marketing. And that would be proof if that happened that Supercloud was a thing and he said it would never happen. Well CloudFlare has, and they launched their version of Supercloud at their developer week. Chris Miller of the register put out a Supercloud block diagram, something else that Charles Fitzgerald was, it was was pushing us for, which is rightly so, it was a good call on his part. And Chris Miller actually came up with one that's pretty good at David Linthicum also has produced a a a A block diagram, kind of similar, David uses the term metacloud and he uses the term supercloud kind of interchangeably to describe that trend. And so we we're aligned on that front. Brian Gracely has covered the concept on the popular cloud podcast. Berkeley launched the Sky computing initiative. >>You read through that white paper and many of the concepts highlighted in the Supercloud 3.0 community developed definition align with that. Walmart launched a platform with many of the supercloud salient attributes. So did Goldman Sachs, so did Capital One, so did nasdaq. So you know, sorry you can hate the term, but very clearly the evidence is gathering for the super cloud storm. We're gonna take an a plus on this one. Sorry, haters. Alright, let's talk about data mesh in our 21 predictions posts. We said that in the 2020s, 75% of large organizations are gonna re-architect their big data platforms. So kind of a decade long prediction. We don't like to do that always, but sometimes it's warranted. And because it was a longer term prediction, we, at the time in, in coming into 22 when we were evaluating our 21 predictions, we took a grade of incomplete because the sort of decade long or majority of the decade better part of the decade prediction. >>So last year, earlier this year, we said our number seven prediction was data mesh gains momentum in 22. But it's largely confined and narrow data problems with limited scope as you can see here with some of the key bullets. So there's a lot of discussion in the data community about data mesh and while there are an increasing number of examples, JP Morgan Chase, Intuit, H S P C, HelloFresh, and others that are completely rearchitecting parts of their data platform completely rearchitecting entire data platforms is non-trivial. There are organizational challenges, there're data, data ownership, debates, technical considerations, and in particular two of the four fundamental data mesh principles that the, the need for a self-service infrastructure and federated computational governance are challenging. Look, democratizing data and facilitating data sharing creates conflicts with regulatory requirements around data privacy. As such many organizations are being really selective with their data mesh implementations and hence our prediction of narrowing the scope of data mesh initiatives. >>I think that was right on J P M C is a good example of this, where you got a single group within a, within a division narrowly implementing the data mesh architecture. They're using a w s, they're using data lakes, they're using Amazon Glue, creating a catalog and a variety of other techniques to meet their objectives. They kind of automating data quality and it was pretty well thought out and interesting approach and I think it's gonna be made easier by some of the announcements that Amazon made at the recent, you know, reinvent, particularly trying to eliminate ET t l, better connections between Aurora and Redshift and, and, and better data sharing the data clean room. So a lot of that is gonna help. Of course, snowflake has been on this for a while now. Many other companies are facing, you know, limitations as we said here and this slide with their Hadoop data platforms. They need to do new, some new thinking around that to scale. HelloFresh is a really good example of this. Look, the bottom line is that organizations want to get more value from data and having a centralized, highly specialized teams that own the data problem, it's been a barrier and a blocker to success. The data mesh starts with organizational considerations as described in great detail by Ash Nair of Warner Brothers. So take a listen to this clip. >>Yeah, so when people think of Warner Brothers, you always think of like the movie studio, but we're more than that, right? I mean, you think of H B O, you think of t n t, you think of C N N. We have 30 plus brands in our portfolio and each have their own needs. So the, the idea of a data mesh really helps us because what we can do is we can federate access across the company so that, you know, CNN can work at their own pace. You know, when there's election season, they can ingest their own data and they don't have to, you know, bump up against, as an example, HBO if Game of Thrones is going on. >>So it's often the case that data mesh is in the eyes of the implementer. And while a company's implementation may not strictly adhere to Jamma Dani's vision of data mesh, and that's okay, the goal is to use data more effectively. And despite Gartner's attempts to deposition data mesh in favor of the somewhat confusing or frankly far more confusing data fabric concept that they stole from NetApp data mesh is taking hold in organizations globally today. So we're gonna take a B on this one. The prediction is shaping up the way we envision, but as we previously reported, it's gonna take some time. The better part of a decade in our view, new standards have to emerge to make this vision become reality and they'll come in the form of both open and de facto approaches. Okay, our eighth prediction last year focused on the face off between Snowflake and Databricks. >>And we realized this popular topic, and maybe one that's getting a little overplayed, but these are two companies that initially, you know, looked like they were shaping up as partners and they, by the way, they are still partnering in the field. But you go back a couple years ago, the idea of using an AW w s infrastructure, Databricks machine intelligence and applying that on top of Snowflake as a facile data warehouse, still very viable. But both of these companies, they have much larger ambitions. They got big total available markets to chase and large valuations that they have to justify. So what's happening is, as we've previously reported, each of these companies is moving toward the other firm's core domain and they're building out an ecosystem that'll be critical for their future. So as part of that effort, we said each is gonna become aggressive investors and maybe start doing some m and a and they have in various companies. >>And on this chart that we produced last year, we studied some of the companies that were targets and we've added some recent investments of both Snowflake and Databricks. As you can see, they've both, for example, invested in elation snowflake's, put money into Lacework, the Secur security firm, ThoughtSpot, which is trying to democratize data with ai. Collibra is a governance platform and you can see Databricks investments in data transformation with D B T labs, Matillion doing simplified business intelligence hunters. So that's, you know, they're security investment and so forth. So other than our thought that we'd see Databricks I p o last year, this prediction been pretty spot on. So we'll give ourselves an A on that one. Now observability has been a hot topic and we've been covering it for a while with our friends at E T R, particularly Eric Bradley. Our number nine prediction last year was basically that if you're not cloud native and observability, you are gonna be in big trouble. >>So everything guys gotta go cloud native. And that's clearly been the case. Splunk, the big player in the space has been transitioning to the cloud, hasn't always been pretty, as we reported, Datadog real momentum, the elk stack, that's open source model. You got new entrants that we've cited before, like observe, honeycomb, chaos search and others that we've, we've reported on, they're all born in the cloud. So we're gonna take another a on this one, admittedly, yeah, it's a re reasonably easy call, but you gotta have a few of those in the mix. Okay, our last prediction, our number 10 was around events. Something the cube knows a little bit about. We said that a new category of events would emerge as hybrid and that for the most part is happened. So that's gonna be the mainstay is what we said. That pure play virtual events are gonna give way to hi hybrid. >>And the narrative is that virtual only events are, you know, they're good for quick hits, but lousy replacements for in-person events. And you know that said, organizations of all shapes and sizes, they learn how to create better virtual content and support remote audiences during the pandemic. So when we set at pure play is gonna give way to hybrid, we said we, we i we implied or specific or specified that the physical event that v i p experience is going defined. That overall experience and those v i p events would create a little fomo, fear of, of missing out in a virtual component would overlay that serves an audience 10 x the size of the physical. We saw that really two really good examples. Red Hat Summit in Boston, small event, couple thousand people served tens of thousands, you know, online. Second was Google Cloud next v i p event in, in New York City. >>Everything else was, was, was, was virtual. You know, even examples of our prediction of metaverse like immersion have popped up and, and and, and you know, other companies are doing roadshow as we predicted like a lot of companies are doing it. You're seeing that as a major trend where organizations are going with their sales teams out into the regions and doing a little belly to belly action as opposed to the big giant event. That's a definitely a, a trend that we're seeing. So in reviewing this prediction, the grade we gave ourselves is, you know, maybe a bit unfair, it should be, you could argue for a higher grade, but the, but the organization still haven't figured it out. They have hybrid experiences but they generally do a really poor job of leveraging the afterglow and of event of an event. It still tends to be one and done, let's move on to the next event or the next city. >>Let the sales team pick up the pieces if they were paying attention. So because of that, we're only taking a B plus on this one. Okay, so that's the review of last year's predictions. You know, overall if you average out our grade on the 10 predictions that come out to a b plus, I dunno why we can't seem to get that elusive a, but we're gonna keep trying our friends at E T R and we are starting to look at the data for 2023 from the surveys and all the work that we've done on the cube and our, our analysis and we're gonna put together our predictions. We've had literally hundreds of inbounds from PR pros pitching us. We've got this huge thick folder that we've started to review with our yellow highlighter. And our plan is to review it this month, take a look at all the data, get some ideas from the inbounds and then the e t R of January surveys in the field. >>It's probably got a little over a thousand responses right now. You know, they'll get up to, you know, 1400 or so. And once we've digested all that, we're gonna go back and publish our predictions for 2023 sometime in January. So stay tuned for that. All right, we're gonna leave it there for today. You wanna thank Alex Myerson who's on production and he manages the podcast, Ken Schiffman as well out of our, our Boston studio. I gotta really heartfelt thank you to Kristen Martin and Cheryl Knight and their team. They helped get the word out on social and in our newsletters. Rob Ho is our editor in chief over at Silicon Angle who does some great editing for us. Thank you all. Remember all these podcasts are available or all these episodes are available is podcasts. Wherever you listen, just all you do Search Breaking analysis podcast, really getting some great traction there. Appreciate you guys subscribing. I published each week on wikibon.com, silicon angle.com or you can email me directly at david dot valante silicon angle.com or dm me Dante, or you can comment on my LinkedIn post. And please check out ETR AI for the very best survey data in the enterprise tech business. Some awesome stuff in there. This is Dante for the Cube Insights powered by etr. Thanks for watching and we'll see you next time on breaking analysis.

Published Date : Dec 18 2022

SUMMARY :

From the Cube Studios in Palo Alto in Boston, bringing you data-driven insights from self grading system, but look, we're gonna give you the data and you can draw your own conclusions and tell you what, We kind of nailed the momentum in the energy but not the i p O that we had predicted Aqua Securities focus on And then, you know, I lumia holding its own, you So the focus on endpoint security that was a winner in 2022 is CrowdStrike led that charge put some meat in the bone, so to speak, and and allow us than you to say, okay, We said at the time, you can see this on the left hand side of this chart, the PC laptop demand would remain Kind of like an O K R and you know, we strive to provide data We thought they'd exit the year, you know, closer to, you know, 25 billion a quarter and we don't think they're we think, yeah, you might think it's a little bit harsh, we could argue for a B minus to the professor, Chris Miller of the register put out a Supercloud block diagram, something else that So you know, sorry you can hate the term, but very clearly the evidence is gathering for the super cloud But it's largely confined and narrow data problems with limited scope as you can see here with some of the announcements that Amazon made at the recent, you know, reinvent, particularly trying to the company so that, you know, CNN can work at their own pace. So it's often the case that data mesh is in the eyes of the implementer. but these are two companies that initially, you know, looked like they were shaping up as partners and they, So that's, you know, they're security investment and so forth. So that's gonna be the mainstay is what we And the narrative is that virtual only events are, you know, they're good for quick hits, the grade we gave ourselves is, you know, maybe a bit unfair, it should be, you could argue for a higher grade, You know, overall if you average out our grade on the 10 predictions that come out to a b plus, You know, they'll get up to, you know,

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Day 1 Keynote Analysis | Palo Alto Networks Ignite22


 

>> Narrator: "TheCUBE" presents Ignite 22. Brought to you by Palo Alto Networks. >> Hey everyone. Welcome back to "TheCUBE's" live coverage of Palo Alto Network's Ignite 22 from the MGM Grand in beautiful Las Vegas. I am Lisa Martin here with Dave Vellante. Dave, we just had a great conversa- First of all, we got to hear the keynote, most of it. We also just had a great conversation with the CEO and chairman of Palo Alto Networks, Nikesh Arora. You know, this is a company that was founded back in 2005, he's been there four years, a lot has happened. A lot of growth, a lot of momentum in his tenure. You were saying in your breaking analysis, that they are on track to nearly double revenues from FY 20 to 23. Lots of momentum in this cloud security company. >> Yeah, I'd never met him before. I mean, I've been following a little bit. It's interesting, he came in as, sort of, a security outsider. You know, he joked today that he, the host, I forget the guy's name on the stage, what was his name? Hassan. Hassan, he said "He's the only guy in the room that knows less about security than I do." Because, normally, this is an industry that's steeped in deep expertise. He came in and I think is given a good compliment to the hardcore techies at Palo Alto Network. The company, it's really interesting. The company started out building their own data centers, they called it. Now they look back and call it cloud, but it was their own data centers, kind of like Salesforce did, it's kind of like ServiceNow. Because at the time, you really couldn't do it in the public cloud. The public cloud was a little too unknown. And so they needed that type of control. But Palo Alto's been amazing story since 2020, we wrote about this during the pandemic. So what they did, is they began to pivot to the the true cloud native public cloud, which is kind of immature still. They don't tell you that, but it's kind of still a little bit immature, but it's working. And when they were pivoting, it was around the same time, at Fortinet, who's a competitor there's like, I call 'em a poor man's Palo Alto, and Fortinet probably hates that, but it's kind of true. It's like a value play on a comprehensive platform, and you know Fortinet a little bit. And so, but what was happening is Fortinet was executing on its cloud strategy better than Palo Alto. And there was a real divergence in the valuations of these stocks. And we said at the time, we felt like Palo Alto, being the gold standard, would get through it. And they did. And what's happened is interesting, I wrote about this two weeks ago. If you go back to the pandemic, peak of the pandemic, or just before the peak, kind of in that tech bubble, if you will. Splunk's down 44% from that peak, Okta's down, sorry, not down 44%. 44% of the peak. Okta's 22% of their peak. CrowdStrike, 41%, Zscaler, 36%, Fortinet, 71%. Not so bad. Palo Altos maintained 93% of its peak value, right? So it's a combination of two things. One is, they didn't run up as much during the pandemic, and they're executing through their cloud strategy. And that's provided a sort of softer landing. And I think it's going to be interesting to see where they go from here. And you heard Nikesh, we're going to double, and then double again. So that's 7 billion, 14 billion, heading to 30 billion. >> Lisa: Yeah, yeah. He also talked about one of the things that he's done in his tenure here, as really a workforce transformation. And we talk all the time, it's not just technology and processes, it's people. They've also seemed to have done a pretty good job from a cultural transformation perspective, which is benefiting their customers. And they're also growing- The ecosystem, we talked a little bit about the ecosystem with Nikesh. We've got Google Cloud on, we've got AWS on the program today alone, talking about the partnerships. The ecosystem is expanding, as well. >> Have you ever met Nir Zuk? >> I have not, not yet. >> He's the founder and CTO. I haven't, we've never been on "theCUBE." He was supposed to come on one day down in New York City. Stu and I were going to interview him, and he cut out of the conference early, so we didn't interview him. But he's a very opinionated dude. And you're going to see, he's basically going to come on, and I mean, I hope he is as opinionated on "TheCUBE," but he'll talk about how the industry has screwed it up. And Nikesh sort of talked about that, it's a shiny new toy strategy. Oh, there's another one, here's another one. It's the best in that category. Okay, let's get, and that's how we've gotten to this point. I always use that Optive graphic, which shows the taxonomy, and shows hundreds and hundreds of suppliers in the industry. And again, it's true. Customers have 20, 30, sometimes 40 different tool sets. And so now it's going to be interesting to see. So I guess my point is, it starts at the top. The founder, he's an outspoken, smart, tough Israeli, who's like, "We're going to take this on." We're not afraid to be ambitious. And so, so to your point about people and the culture, it starts there. >> Absolutely. You know, one of the things that you've written about in your breaking analysis over the weekend, Nikesh talked about it, they want to be the consolidator. You see this as they're building out the security supercloud. Talk to me about that. What do you think? What is a security supercloud in your opinion? >> Yeah, so let me start with the consolidator. So Palo Alto obviously is executing on that strategy. CrowdStrike as well, wants to be a consolidator. I would say Zscaler wants to be a consolidator. I would say that Microsoft wants to be a consolidator, so does Cisco. So they're all coming at it from different angles. Cisco coming at it from network security, which is Palo Alto's wheelhouse, with their next gen firewalls, network security. What Palo Alto did was interesting, was they started out with kind of a hardware based firewall, but they didn't try to shove everything into it. They put the other function in there, their cloud. Zscaler. Zscaler is the one running around saying you don't need firewalls anymore. Just run everything through our cloud, our security cloud. I would think that as Zscaler expands its TAM, it's going to start to acquire, and do similar types of things. We'll see how that integrates. CrowdStrike is clearly executing on a similar portfolio strategy, but they're coming at it from endpoint, okay? They have to partner for network security. Cisco is this big and legacy, but they've done a really good job of acquiring and using services to hide some of that complexity. Microsoft is, you know, they probably hate me saying this, but it's the just good enough strategy. And that may have hurt CrowdStrike last quarter, because the SMB was a soft, we'll see. But to specifically answer your question, the opportunity, we think, is to build the security supercloud. What does that mean? That means to have a common security platform across all clouds. So irrespective of whether you're running an Amazon, whether you're running an on-prem, Google, or Azure, the security policies, and the edicts, and the way you secure your enterprise, look the same. There's a PaaS layer, super PaaS layer for developers, so that that the developers can secure their code in a common framework across cloud. So that essentially, Nikesh sort of balked at it, said, "No, no, no, we're not, we're not really building a super cloud." But essentially they kind of are headed in that direction, I think. Although, what I don't know, like CrowdStrike and Microsoft are big competitors. He mentioned AWS and Google. We run on AWS, Google, and in their own data centers. That sounds like they don't currently run a Microsoft. 'Cause Microsoft is much more competitive with the security ecosystem. They got Identity, so they compete with Okta. They got Endpoint, so they compete with CrowdStrike, and Palo Alto. So Microsoft's at war with everybody. So can you build a super cloud on top of the clouds, the hyperscalers, and not do Microsoft? I would say no. >> Right. >> But there's nothing stopping Palo Alto from running in the Microsoft cloud. I don't know if that's a strategy, we should ask them. >> Yeah. They've done a great job in our last few minutes, of really expanding their TAM in the last few years, particularly under Nikesh's leadership. What are some of the things that you heard this morning that you think, really they've done a great job of expanding that TAM. He talked a little bit about, I didn't write the number down, but he talked a little bit about the market opportunity there. What do you see them doing as being best of breed for organizations that have 30 to 50 tools and need to consolidate that? >> Well the market opportunity's enormous. >> Lisa: It is. >> I mean, we're talking about, well north of a hundred billion dollars, I mean 150, 180, depending on whose numerator you use. Gartner, IDC. Dave's, whatever, it's big. Okay, and they've got... Okay, they're headed towards 7 billion out of 180 billion, whatever, again, number you use. So they started with network security, they put most of the network function in the cloud. They moved to Endpoint, Sassy for the edge. They've done acquisitions, the Cortex acquisition, to really bring automated threat intelligence. They just bought Cider Security, which is sort of the shift left, code security, developer, assistance, if you will. That whole shift left, protect right. And so I think a lot of opportunities to continue to acquire best of breed. I liked what Nikesh said. Keep the founders on board, sell them on the mission. Let them help with that integration and putting forth the cultural aspects. And then, sort of, integrate in. So big opportunities, do they get into Endpoint and compete with Okta? I think Okta's probably the one sort of outlier. They want to be the consolidator of identity, right? And they'll probably partner with Okta, just like Okta partners with CrowdStrike. So I think that's part of the challenge of being the consolidator. You're probably not going to be the consolidator for everything, but maybe someday you'll see some kind of mega merger of these companies. CrowdStrike and Okta, or Palo Alto and Okta, or to take on Microsoft, which would be kind of cool to watch. >> That would be. We have a great lineup, Dave. Today and tomorrow, full days, two full days of cube coverage. You mentioned Nir Zuk, we already had the CEO on, founder and CTO. We've got the chief product officer coming on next. We've got chief transformation officer of customers, partners. We're going to have great conversations, and really understand how this organization is helping customers ultimately achieve their SecOps transformation, their digital transformation. And really moved the needle forward to becoming secure data companies. So I'm looking forward to the next two days. >> Yeah, and Wendy Whitmore is coming on. She heads Unit 42, which is, from what I could tell, it's pretty much the competitor to Mandiant, which Google just bought. We had Kevin Mandia on at September at the CrowdStrike event. So that's interesting. That's who I was poking Nikesh a little bit on industry collaboration. You're tight with Google, and then he had an interesting answer. He said "Hey, you start sharing data, you don't know where it's going to go." I think Snowflake could help with that problem, actually. >> Interesting. >> Yeah, little Snowflake and some of the announcements ar Reinvent with the data clean rooms. Data sharing, you know, trusted data. That's one of the other things we didn't talk about, is the real tension in between security and regulation. So the regulators in public policy saying you can't move the data out of the country. And you have to prove to me that you have a chain of custody. That when you say you deleted something, you have to show me that you not only deleted the file, then the data, but also the metadata. That's a really hard problem. So to my point, something that Palo Alto might be able to solve. >> It might be. It'll be an interesting conversation with Unit 42. And like we said, we have a great lineup of guests today and tomorrow with you, so stick around. Lisa Martin and Dave Vellante are covering Palo Alto Networks Ignite 22 for you. We look forward to seeing you in our next segment. Stick around. (light music)

Published Date : Dec 13 2022

SUMMARY :

Brought to you by Palo Alto Networks. from the MGM Grand in beautiful Las Vegas. Because at the time, you about the ecosystem with Nikesh. and he cut out of the conference early, You know, one of the things and the way you secure your from running in the Microsoft cloud. What are some of the things of being the consolidator. And really moved the needle forward it's pretty much the and some of the announcements We look forward to seeing

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Pure Storage The Path to Sustainable IT


 

>>In the early part of this century, we're talking about the 2005 to 2007 timeframe. There was a lot of talk about so-called green it. And at that time there was some organizational friction. Like for example, the line was that the CIO never saw the power bill, so he or she didn't care, or that the facilities folks, they rarely talked to the IT department. So it was kind of that split brain. And, and then the oh 7 0 8 financial crisis really created an inflection point in a couple of ways. First, it caused organizations to kind of pump the brakes on it spending, and then they took their eye off the sustainability ball. And the second big trend, of course, was the cloud model, you know, kind of became a benchmark for it. Simplicity and automation and efficiency, the ability to dial down and dial up capacity as needed. >>And the third was by the end of the first decade of the, the two thousands, the technology of virtualization was really hitting its best stride. And then you had innovations like flash storage, which largely eliminated the need for these massive farms of spinning mechanical devices that sucked up a lot of power. And so really these technologies began their march to mainstream adoption. And as we progressed through the 2020s, the effect of climate change really come into focus as a critical component of esg. Environmental, social, and governance. Shareholders have come to demand metrics around sustainability. Employees are often choosing employers based on their ESG posture. And most importantly, companies are finding that savings on power cooling and footprint, it has a bottom line impact on the income statement. Now you add to that the energy challenges around the world, particularly facing Europe right now, the effects of global inflation and even more advanced technologies like machine intelligence. >>And you've got a perfect storm where technology can really provide some relief to organizations. Hello and welcome to the Path to Sustainable It Made Possible by Pure Storage and Collaboration with the Cube. My name is Dave Valante and I'm one of the host of the program, along with my colleague Lisa Martin. Now, today we're gonna hear from three leaders on the sustainability topic. First up, Lisa will talk to Nicole Johnson. She's the head of Social Impact and Sustainability at Pure Storage. Nicole will talk about the results from a study of around a thousand sustainability leaders worldwide, and she'll share some metrics from that study. And then next, Lisa will speak to AJ Singh. He's the Chief Product Officer at Pure Storage. We've had had him on the cube before, and not only will he share some useful stats in the market, I'll also talk about some of the technology innovations that customers can tap to address their energy consumption, not the least of which is ai, which is is entering every aspect of our lives, including how we deal with energy consumption. And then we'll bring it back to our Boston studio and go north of Italy with Mattia Ballero of Elec Informatica, a services provider with deep expertise on the topic of sustainability. We hope you enjoyed the program today. Thanks for watching. Let's get started >>At Pure Storage, the opportunity for change and our commitment to a sustainable future are a direct reflection of the way we've always operated and the values we live by every day. We are making significant and immediate impact worldwide through our environmental sustainability efforts. The milestones of change can be seen everywhere in everything we do. Pure's Evergreen Storage architecture delivers two key environmental benefits to customers, the reduction of wasted energy and the reduction of e-waste. Additionally, Pure's implemented a series of product packaging redesigns, promoting recycled and reuse in order to reduce waste that will not only benefit our customers, but also the environment. Pure is committed to doing what is right and leading the way with innovation. That has always been the pure difference, making a difference by enabling our customers to drive out energy usage and their data storage systems by up to 80%. Today, more than 97% of pure arrays purchased six years ago are still in service. And tomorrow our goal for the future is to reduce Scope three. Emissions Pure is committing to further reducing our sold products emissions by 66% per petabyte by 2030. All of this means what we said at the beginning, change that is simple and that is what it has always been about. Pure has a vision for the future today, tomorrow, forever. >>Hi everyone, welcome to this special event, pure Storage, the Path to Sustainable it. I'm your host, Lisa Martin. Very pleased to be joined by Nicole Johnson, the head of Social Impact and Sustainability at Pure Storage. Nicole, welcome to the Cube. Thanks >>For having me, Lisa. >>Sustainability is such an important topic to talk about and I understand that Pure just announced a report today about sustainability. What can you tell me what nuggets are in this report? >>Well, actually quite a few really interesting nuggets, at least for us. And I, I think probably for you and your viewers as well. So we actually commissioned about a thousand sustainability leaders across the globe to understand, you know, what are their sustainability goals, what are they working on, and what are the impacts of buying decisions, particularly around infrastructure when it comes to sustainable goals. I think one of the things that was really interesting for us was the fact that around the world we did not see a significant variation in terms of sustainability being a top priority. You've, I'm sure you've heard about the energy crisis that's happening across Europe. And so, you know, there was some thought that perhaps that might play into AMEA being a larger, you know, having sustainability goals that were more significant. But we actually did not find that we found sustainability to be really important no matter where the respondents were located. >>So very interesting at Pure sustainability is really at the heart of what we do and has been since our founding. It's interesting because we set out to make storage really simple, but it turns out really simple is also really sustainable. And the products and services that we bring to our customers have really powerful outcomes when it comes to decreasing their, their own carbon footprints. And so, you know, we often hear from customers that we've actually really helped them to significantly improve their storage performance, but also allow them to save on space power and cooling costs and, and their footprint. So really significant findings. One example of that is a company called Cengage, which is a global education technology company. They recently shared with us that they have actually been able to reduce their overall storage footprint by 80% while doubling to tripling the performance of their storage systems. So it's really critical for, for companies who are thinking about their sustainability goals, to consider the dynamic between their sustainability program and their IT teams who are making these buying decisions, >>Right? Those two teams need to be really inextricably linked these days. You talked about the fact that there was really consistency across the regions in terms of sustainability being of high priority for organizations. You had a great customer story that you shared that showed significant impact can be made there by bringing the sustainability both together with it. But I'm wondering why are we seeing that so much of the vendor selection process still isn't revolving around sustainability or it's overlooked? What are some of the things that you received despite so many people saying sustainability, huge priority? >>Well, in this survey, the most commonly cited challenge was really around the fact that there was a lack of management buy-in. 40% of respondents told us this was the top roadblock. So getting, I think getting that out of the way. And then we also just heard that sustainability teams were not brought into tech purchasing processes until after it's already rolling, right? So they're not even looped in. And that being said, you know, we know that it has been identified as one of the key departments to supporting a company sustainability goals. So we, we really want to ensure that these two teams are talking more to each other. When we look even closer at the data from the respondents, we see some really positive correlations. We see that 65% of respondents reported that they're on track to meet their sustainability goals. And the IT of those 65%, it is significantly engaged with reporting data for those sustainability initiatives. We saw that, that for those who did report, the sustainability is a top priority for vendor selection. They were twice as likely to be on track with their goals and their sustainability directors said that they were getting involved at the beginning of the tech purchasing program. Our process, I'm sorry, rather than towards the end. And so, you know, we know that to curb the impact of climate crisis, we really need to embrace sustainability from a cross-functional viewpoint. >>Definitely has to be cross-functional. So, so strong correlations there in the report that organizations that had closer alignment between the sustainability folks and the IT folks were farther along in their sustainability program development, execution, et cetera, those co was correlations, were they a surprise? >>Not entirely. You know, when we look at some of the statistics that come from the, you know, places like the World Economic Forum, they say that digitization generated 4% of greenhouse gas emissions in 2020. So, and that, you know, that's now almost three years ago, digital data only accelerates, and by 2025, we expect that number could be almost double. And so we know that that communication and that correlation is gonna be really important because data centers are taking up such a huge footprint of when companies are looking at their emissions. And it's, I mean, quite frankly, a really interesting opportunity for it to be a trailblazer in the sustainability journey. And, you know, perhaps people that are in IT haven't thought about how they can make an impact in this area, but there really is some incredible ways to help us work on cutting carbon emissions, both from your company's perspective and from the world's perspective, right? >>Like we are, we're all doing this because it's something that we know we have to do to drive down climate change. So I think when you, when you think about how to be a trailblazer, how to do things differently, how to differentiate your own department, it's a really interesting connection that IT and sustainability work together. I would also say, you know, I'll just note that of the respondents to the survey we were discussing, we do over half of those respondents expect to see closer alignment between the organization's IT and sustainability teams as they move forward. >>And that's really a, a tip a hat to those organizations embracing cultural change. That's always hard to do, but for those two, for sustainability in IT to come together as part of really the overall ethos of an organization, that's huge. And it's great to see the data demonstrating that, that those, that alignment, that close alignment is really on its way to helping organizations across industries make a big impact. I wanna dig in a little bit to here's ESG goals. What can you share with us about >>That? Absolutely. So as I mentioned peers kind of at the beginning of our formal ESG journey, but really has been working on the, on the sustainability front for a long time. I would, it's funny as we're, as we're doing a lot of this work and, and kind of building our own profile around this, we're coming back to some of the things that we have done in the past that consumers weren't necessarily interested in then but are now because the world has changed, becoming more and more invested in. So that's exciting. So we did a baseline scope one, two, and three analysis and discovered, interestingly enough that 70% of our emissions comes from use of sold products. So our customers work running our products in their data centers. So we know that we, we've made some ambitious goals around our Scope one and two emissions, which is our own office, our utilities, you know, those, they only account for 6% of our emissions. So we know that to really address the issue of climate change, we need to work on the use of sold products. So we've also made a, a really ambitious commitment to decrease our carbon emissions by 66% per bed per petabyte by 2030 in our product. So decreasing our own carbon footprint, but also affecting our customers as well. And we've also committed to a science-based target initiative and our road mapping how to achieve the ambitious goals set out in the Paris agreement. >>That's fantastic. It sounds like you really dialed in on where is the biggest opportunity for us as Pure Storage to make the biggest impact across our organization, across our customers organizations. There lofty goals that pure set, but knowing what I know about Pure, you guys are probably well on track to, to accomplish those goals in record time, >>I hope So. >>Talk a little bit about advice that you would give to viewers who might be at the very beginning of their sustainability journey and really wondering what are the core elements besides it, sustainability, team alignment that I need to bring into this program to make it actually successful? >>Yeah, so I think, you know, understanding that you don't have to pick between really powerful technology and sustainable technology. There are opportunities to get both and not just in storage right in, in your entire IT portfolio. We know that, you know, we're in a place in the world where we have to look at things from the bigger picture. We have to solve new challenges and we have to approach business a little bit differently. So adopting solutions and services that are environmentally efficient can actually help to scale and deliver more effective and efficient IT solutions over time. So I think that that's something that we need to, to really remind ourselves, right? We have to go about business a little bit differently and that's okay. We also know that data centers utilize an incredible amount of, of energy and, and carbon. And so everything that we can do to drive that down is going to address the sustainability goals for us individually as well as, again, drive down that climate change. So we, we need to get out of the mindset that data centers are, are about reliability or cost, et cetera, and really think about efficiency and carbon footprint when you're making those business decisions. I'll also say that, you know, the earlier that we can get sustainability teams into the conversation, the more impactful your business decisions are going to be and helping you to guide sustainable decision making. >>So shifting sustainability and IT left almost together really shows that the correlation between those folks getting together in the beginning with intention, the report shows and the successes that peers had demonstrate that that's very impactful for organizations to actually be able to implement even the cultural change that's needed for sustainability programs to be successful. My last question for you goes back to that report. You mentioned in there that the data show a lot of organizations are hampered by management buy-in, where sustainability is concerned. How can pure help its customers navigate around those barriers so that they get that management buy-in and they understand that the value in it for >>Them? Yeah, so I mean, I think that for me, my advice is always to speak to hearts and minds, right? And help the management to understand, first of all, the impact right on climate change. So I think that's the kind of hearts piece on the mind piece. I think it's addressing the sustainability goals that these companies have set for themselves and helping management understand how to, you know, how their IT buying decisions can actually really help them to reach these goals. We also, you know, we always run kind of TCOs for customers to understand what is the actual cost of, of the equipment. And so, you know, especially if you're in a, in a location in which energy costs are rising, I mean, I think we're seeing that around the world right now with inflation. Better understanding your energy costs can really help your management to understand the, again, the bigger picture and what that total cost is gonna be. Often we see, you know, that maybe the I the person who's buying the IT equipment isn't the same person who's purchasing, who's paying the, the electricity bills, right? And so sometimes even those two teams aren't talking. And there's a great opportunity there, I think, to just to just, you know, look at it from a more high level lens to better understand what total cost of ownership is. >>That's a great point. Great advice. Nicole, thank you so much for joining me on the program today, talking about the new report that on sustainability that Pure put out some really compelling nuggets in there, but really also some great successes that you've already achieved internally on your own ESG goals and what you're helping customers to achieve in terms of driving down their carbon footprint and emissions. We so appreciate your insights and your thoughts. >>Thank you, Lisa. It's been great speaking with you. >>AJ Singh joins me, the Chief Product Officer at Peer Storage. Aj, it's great to have you back on the program. >>Great to be back on, Lisa, good morning. >>Good morning. And sustainability is such an important topic to talk about. So we're gonna really unpack what PEER is doing, we're gonna get your viewpoints on what you're seeing and you're gonna leave the audience with some recommendations on how they can get started on their ESG journey. First question, we've been hearing a lot from pure AJ about the role that technology plays in organizations achieving sustainability goals. What's been the biggest environmental impact associated with, with customers achieving that given the massive volumes of data that keep being generated? >>Absolutely, Lisa, you can imagine that the data is only growing and exploding and, and, and, and there's a good reason for it. You know, data is the new currency. Some people call it the new oil. And the opportunity to go process this data gain insights is really helping customers drive an edge in the digital transformation. It's gonna make a difference between them being on the leaderboard a decade from now when the digital transformation kind of pans out versus, you know, being kind of somebody that, you know, quite missed the boat. So data is super critical and and obviously as part of that we see all these big benefits, but it has to be stored and, and, and that means it's gonna consume a lot of resources and, and the, and therefore data center usage has only accelerated, right? You can imagine the amount of data being generated, you know, recent study pointed to roughly by twenty twenty five, a hundred and seventy five zetabytes, which where each zettabyte is a billion terabytes. So just think of that size and scale of data. That's huge. And, and they also say that, you know, pretty soon, today, in fact in the developed world, every person is having an interaction with the data center literally every 18 seconds. So whether it's on Facebook or Twitter or you know, your email, people are constantly interacting with data. So you can imagine this data is only exploding. It has to be stored and it consumes a lot of energy. In fact, >>It, oh, go ahead. Sorry. >>No, I was saying in fact, you know, there's some studies have shown that data center usage literally consumes one to 2% of global energy consumption. So if there's one place we could really help climate change and, and all those aspects, if you can kind of really, you know, tamp down the data center, energy consumption, sorry, you were saying, >>I was just gonna say, it's, it's an incredibly important topic and the, the, the stats on data that you provided and also I, I like how you talked about, you know, every 18 seconds we're interacting with a data center, whether we know it or not, we think about the long term implications, the fact that data is growing massively. As you shared with the stats that you mentioned. If we think about though the responsibility that companies have, every company in today's world needs to be a data company, right? And we consumers expect it. We expect that you are gonna deliver these relevant, personalized experiences whether we're doing a transaction in our personal lives or in business. But what is the, what requirements do technology companies have to really start billing down their carbon footprints? >>No, absolutely. If you can think about it, just to kind of finish up the data story a little bit, the explosion is to the point where, in fact, if you just recently was in the news that Ireland went up and said, sorry, we can't have any more data centers here. We just don't have the power to supply them. That was big in the news and you know, all the hyperscale that was crashing the head. I know they've come around that and figured out a way around it, but it's getting there. Some, some organizations and and areas jurisdictions are saying pretty much no data center the law, you know, we're, we just can't do it. And so as you said, so companies like Pure, I mean, our view is that it has an opportunity here to really do our bit for climate change and be able to, you know, drive a sustainable environment. >>And, and at Pure we believe that, you know, today's data success really ultimately hinges on energy efficiency, you know, so to to really be energy efficient means you are gonna be successful long term with data. Because if you think of classic data infrastructures, the legacy infrastructures, you know, we've got disk infrastructures, hybrid infrastructures, flash infrastructures, low end systems, medium end systems, high end systems. So a lot of silos, you know, a lot of inefficiency across the silos. Cause the data doesn't get used across that. In fact, you know, today a lot of data centers are not really built with kind of the efficiency and environmental mindset. So there's a big opportunity there. >>So aj, talk to me about some of the steps that Pure is implementing as its chief product officer. Would love to get your your thoughts, what steps is it implementing to help Pures customers become more sustainable? >>No, absolutely. So essentially we are all inherently motivated, like pure and, and, and, and everybody else to solve problems for customers and really forward the status quo, right? You know, innovation, you know, that's what we are all about. And while we are doing that, the challenge is to how do you make technology and the data we feed into it faster, smarter, scalable obviously, but more importantly sustainable. And you can do all of that, but if you miss the sustainability bit, you're kind of missing the boat. And I also feel from an ethical perspective, that's really important for us. Not only you do all the other things, but also kind of make it sustainable. In fact, today 80% of the companies, the companies are realizing this, 80% today are in fact report out on sustainability, which is great. In fact, 80% of leadership at companies, you know, CEOs and senior executives say they've been impacted by some climate change event, you know, where it's a fire in the place they had to evacuate or floods or storms or hurricanes, you, you name it, right? >>So mitigating the carbon impact can in fact today be a competitive advantage for companies because that's where the puck is going and everybody's, you know, it's skating, wanting to skate towards the, and it's good, it's good business too to be sustainable and, and, and meet these, you know, customer requirements. In fact, the the recent survey that we released today is saying that more and more organizations are kickstarting, their sustainability initiatives and many take are aiming to make a significant progress against that over the next decade. So that's, that's really, you know, part of the big, the really, so our view is that that IT infrastructure, you know, can really make a big push towards greener it and not just kind of greenwash it, but actually, you know, you know, make things more greener and, and, and really take the, the lead in, in esg. And so it's important that organizations can reach alignment with their IT teams and challenge their IT teams to continue to lead, you know, for the organization, the sustainability aspects. >>I'm curious, aj, when you're in customer conversations, are you seeing that it's really the C-suite plus it coming together and, and how does peer help facilitate that? To your point, it needs to be able to deliver this, but it's, it's a board level objective these days. >>Absolutely. We're seeing increasingly, especially in Europe with the, you know, the war in Ukraine and the energy crisis that, you know, that's, that's, you know, unleashed. We definitely see it's becoming a bigger and bigger board level objective for, for a lot of companies. And we definitely see customers in starting to do that. So, so in particular, I do want to touch briefly on what steps we are taking as a company, you know, to to to make it sustainable. And obviously customers are doing all the things we talked about and, and we're also helping them become smarter with data. But the key difference is, you know, we have a big focus on efficiency, which is really optimizing performance per wat with unmatched storage density. So you can reduce the footprint and dramatically lower the power required. And and how efficient is that? You know, compared to other old flash systems, we tend to be one fifth, we tend to take one fifth the power compared to other flash systems and substantially lower compared to spinning this. >>So you can imagine, you know, cutting your, if data center consumption is a 2% of global consumption, roughly 40% of that tends to be storage cause of all the spinning disc. So you add about, you know, 0.8% to global consumption and if you can cut that by four fifths, you know, you can already start to make an impact. So, so we feel we can do that. And also we're quite a bit more denser, 10 times more denser. So imagine one fifth the power, one 10th the density, but then we take it a step further because okay, you've got the storage system in the data center, but what about the end of life aspect? What about the waste and reclamation? So we also have something called non-disruptive upgrades. We, using our AI technology in pure one, we can start to sense when a particular part is going to fail and just before it goes to failure, we actually replace it in a non-disruptive fashion. So customer's data is not impacted and then we recycle that so you get a full end to end life cycle, you know, from all the way from the time you deploy much lower power, much lower density, but then also at the back end, you know, reduction in e-waste and those kind of things. >>That's a great point you, that you bring up in terms of the reclamation process. It sounds like Pure does that on its own, the customer doesn't have to be involved in that. >>That's right. And we do that, it's a part of our evergreen, you know, service that we offer. A lot of customers sign up for that service and in fact they don't even, we tell them, Hey, you know, that part's about to go, we're gonna come in, we're gonna swap it out and, and then we actually recycle that part, >>The power of ai. Love that. What are some of the, the things that companies can do if they're, if they're early in this journey on sustainability, what are some of the specific steps companies can take to get started and maybe accelerate that journey as it's becoming climate change and things are becoming just more and more of a, of a daily topic on the news? >>No, absolutely. There's a lot of things companies can do. In fact, the four four item that we're gonna highlight, the first one is, you know, they can just start by doing a materiality assessment and a materiality assessment essentially engages all the stakeholders to find out which specific issues are important for the business, right? So you identify your key priorities that intersect with what the stakeholders want, you know, your different groups from sales, customers, partners, you know, different departments in the organization. And for example, for us, when we conducted our materiality assessment, for us, our product we felt was the biggest area of focus that could contribute a lot towards, you know, making an impact in, in, in from a sustainability standpoint. That's number one. I think number two companies can also think about taking an Azure service approach. The beauty of the Azure service approach is that you are buying a, your customer, they're buying outcomes with SLAs and, and when you are starting to buy outcomes with SLAs, you can start small and then grow as you consume more. >>So that way you don't have systems sitting idle waiting for you to consume more, right? And that's the beauty of the as service approach. And so for example, for us, you know, we have something called Evergreen one, which is our as service offer, where essentially customers are able to only use and have systems turned onto as much as they're consuming. So, so that reduces the waste associated with underutilized systems, right? That's number two. Number three is also you can optimize your supply chains end to end, right? Basically by making sure you're moving, recycling, packaging and eliminating waste in that thing so you can recycle it back to your suppliers. And you can also choose a sustainable supplier network that following sort of good practices, you know, you know, across the globe and such supply chains that are responsive and diverse can really help you. Also, the big business benefit benefited. >>You can also handle surges and demand, for example, for us during the pandemic with this global supply chain shortages, you know, whereas most of our competitors, you know, lead times went to 40, 50 weeks, our lead times went from three to six weeks cuz you know, we had this sustainable, you know, supply chain. And so all of these things, you know, the three things important, but the fourth thing I say more cultural and, and the cultural thing is how do you actually begin to have sustainability become a core part of your ethos at the company, you know, across all the departments, you know, and we've at Pure, definitely it's big for us, you know, you know, around sustainability starting with a product design, but all of the areas as well, if you follow those four items, they'll do the great place to start. >>That's great advice, great recommendations. You talk about the, the, the supply chain, sustainable supply chain optimization. We've been having a lot of conversations with businesses and vendors alike about that and how important it is. You bring up a great point too on supplier diversity, if we could have a whole conversation on that. Yes. But I'm also glad that you brought up culture that's huge to, for organizations to adopt an ESG strategy and really drive sustainability in their business. It has to become, to your point, part of their ethos. Yes. It's challenging. Cultural change management is challenging. Although I think with climate change and the things that are so public, it's, it's more on, on the top mindset folks. But it's a great point that the organization really as a whole needs to embrace the sustainability mindset so that it as a, as an organization lives and breathes that. Yes. And last question for you is advice. So you, you outlined the Four Steps organizations can take. I look how you made that quite simple. What advice would you give organizations who are on that journey to adopting those, those actions, as you said, as they look to really build and deploy and execute an ESG strategy? >>No, absolutely. And so obviously, you know, the advice is gonna come from, you know, a company like Pure, you know, our background kind of being a supplier of products. And so, you know, our advice is for companies that have products, usually they tend to be the biggest generator, the products that you sell to your, your customers, especially if they've got hardware components in it. But, you know, the biggest generator of e-waste and, and and, and, and, and kind of from a sustainability standpoint. So it's really important to have an intentional design approach towards your products with sustainability in mind. So it's not something that's, that you can handle at the very back end. You design it front in the product and so that sustainable design becomes very intentional. So for us, for example, doing these non-disruptive upgrades had to be designed up front so that, you know, a, you know, one of our repair person could go into a customer shop and be able to pull out a card and put in a new card without any change in the customer system. >>That non-receptive approach, it has to be designed into the hardware software systems to be able to pull that on. And that intentional design enables you to recover pieces just when they're about to fail and then putting them through a recovery, you know, waste recovery process. So that, that's kind of the one thing I would say that philosophy, again, it comes down to if that is, you know, seeping into the culture, into your core ethos, you will start to do, you know, you know, that type of work. So, so I mean it's important thing, you know, look, this year, you know, with the spike in energy prices, you know, you know, gas prices going up, it's super important that all of us, you know, do our bit in there and start to drive products that are fundamentally sustainable, not just at the initial, you know, install point, but from an end to end full life cycle standpoint. >>Absolutely. And I love that you brought up intention that is everything that peers doing is with, with such thought and intention and really for organizations and any industry to become more sustainable, to develop an ESG strategy. To your point, it all needs to start with intention. And of course that that cultural adoption, aj, it's been so great to have you on the program talking about what PEER is doing to help organizations really navigate that path to sustainable it. We appreciate your insights on your time. >>Thank you, Lisa. Pleasure being on board >>At Pure Storage. The opportunity for change and our commitment to a sustainable future are a direct reflection of the way we've always operated and the values we live by every day. We are making significant and immediate impact worldwide through our environmental sustainability efforts. The milestones of change can be seen everywhere in everything we do. Pures Evergreen storage architecture delivers two key environmental benefits to customers, the reduction of wasted energy and the reduction of e-waste. Additionally, pures implemented a series of product packaging redesigns, promoting recycle and reuse in order to reduce waste that will not only benefit our customers, but also the environment. Pure is committed to doing what is right and leading the way with innovation. That has always been the pure difference, making a difference by enabling our customers to drive out energy usage and their data storage systems by up to 80% today, more than 97% of Pure Array purchased six years ago are still in service. And tomorrow our goal for the future is to reduce Scope three emissions Pure is committing to further reducing our sold products emissions by 66% per petabyte by 2030. All of this means what we said at the beginning, change that is simple and that is what it has always been about. Pure has a vision for the future today, tomorrow, forever. >>We're back talking about the path to sustainable it and now we're gonna get the perspective from Mattia Valerio, who is with Elec Informatica and IT services firm and the beautiful Lombardi region of Italy north of Milano. Mattia, welcome to the Cube. Thanks so much for coming on. >>Thank you very much, Dave. Thank you. >>All right, before we jump in, tell us a little bit more about Elec Informatica. What's your focus, talk about your unique value add to customers. >>Yeah, so basically Alma Informatica is middle company from the north part of Italy and is managed service provider in the IT area. Okay. So the, the main focus area of Al Meca is reach digital transformation innovation to our clients with focus on infrastructure services, workplace services, and also cybersecurity services. Okay. And we try to follow the path of our clients to the digital transformation and the innovation through technology and sustainability. >>Yeah. Obviously very hot topics right now. Sustainability, environmental impact, they're growing areas of focus among leaders across all industries. A particularly acute right now in, in Europe with the, you know, the energy challenges you've talked about things like sustainable business. What does that mean? What does that term Yeah. You know, speak to and, and what can others learn from it? >>Yeah. At at, at our approach to sustainability is grounded in science and, and values and also in customer territory, but also employee centered. I mean, we conduct regular assessments to understand the most significant environment and social issues for our business with, with the goal of prioritizing what we do for a sustainability future. Our service delivery methodology, employee care relationship with the local supplier and local area and institution are a major factor for us to, to build a such a responsibility strategy. Specifically during the past year, we have been particularly focused on define sustainability governance in the company based on stakeholder engagement, defining material issues, establishing quantitative indicators to monitor and setting medium to long-term goals. >>Okay, so you have a lot of data. You can go into a customer, you can do an assessment, you can set a baseline, and then you have other data by which you can compare that and, and understand what's achievable. So what's your vision for sustainable business? You know, that strategy, you know, how has it affected your business in terms of the evolution? Cuz this wasn't, hasn't always been as hot a topic as it is today. And and is it a competitive advantage for you? >>Yeah, yeah. For, for, for all intense and proposed sustainability is a competitive advantage for elec. I mean, it's so, because at the time of profound transformation in the work, in the world of work, CSR issues make a company more attractive when searching for new talent to enter in the workforce of our company. In addition, efforts to ensure people's proper work life balance are a strong retention factor. And regarding our business proposition, ELEX attempts is to meet high standard of sustainability and reliability. Our green data center, you said is a prime example of this approach as at the same time, is there a conditioning activity that is done to give a second life to technology devices that come from back from rental? I mean, our customer inquiries with respect to sustainability are increasingly frequent and in depth and which is why we monitor our performance and invest in certification such as EcoVadis or ISO 14,001. Okay, >>Got it. So in a previous life I actually did some work with, with, with power companies and there were two big factors in it that affected the power consumption. Obviously virtualization was a big one, if you could consolidate servers, you know, that was huge. But the other was the advent of flash storage and that was, we used to actually go in with the, the engineers and the power company put in alligator clips to measure of, of, of an all flash array versus, you know, the spinning disc and it was a big impact. So you, I wanna talk about your, your experience with Pure Storage. You use Flash Array and the Evergreen architecture. Can you talk about what your experience there, why did you make that decision to select Pure Storage? How does that help you meet sustainability and operational requirements? Do those benefits scale as your customers grow? What's your experience been? >>Yeah, it was basically an easy and easy answer to our, to our business needs. Okay. Because you said before that in Elec we, we manage a lot of data, okay? And in the past we, we, we see it, we see that the constraints of managing so many, many data was very, very difficult to manage in terms of power consumption or simply for the, the space of storing the data. And when, when Pure came to us and share our products, their vision to the data management journey for Element Informatica, it was very easy to choose pure why with values and numbers. We, we create a business case and we said that we, we see that our power consumption usage was much less, more than 90% of previous technology that we used in the past. Okay. And so of course you have to manage a grade oil deploy of flash technology storage, but it was a good target. >>So we have tried to monitoring the adoption of flash technology and monitor monitoring also the power consumption and the efficiency that the pure technology bring to our, to our IT systems and of course the IT systems of our clients. And so this is one, the first part, the first good part of our trip with, with Pure. And after that we approach also the sustainability in long term of choosing pure technology storage. You mentioned the Evergreen models of Pure, and of course this was, again, challenge for us because it allows, it allow us to extend the life cycle management of our data centers, but also the, IT allows us to improve the facility of the facilities of using technology from our technical side. Okay. So we are much more efficient than in the past with the choose of Pure storage technologies. Okay. Of course, this easy users, easy usage mode, let me say it, allow us to bring this value to our, to all our clients that put their data in our data centers. >>So you talked about how you've seen a 90% improvement relative to previous technologies. I always, I haven't put you in the spot. Yeah, because I, I, I was on Pure's website and I saw in their ESG report some com, you know, it was a comparison with a generic competitor presuming that competitor was not, you know, a 2010 spinning disc system. But, but, so I'm curious as to the results that you're seeing with Pure in terms of footprint and power usage. You, you're referencing some of that. We heard some metrics from Nicole and AJ earlier in the program. Do you think, again, I'm gonna put you in the spot, do you think that Pure's architecture and the way they've applied, whether it's machine intelligence or the Evergreen model, et cetera, is more competitive than other platforms that you've seen? >>Yeah, of course. Is more competitor improve competitive because basically it allows to service provider to do much more efficient value proposition and offer services that are more, that brings more values to, to the customers. Okay. So the customer is always at the center of a proposition of a service provider and trying to adopt the methodology and also the, the value that pure as inside by design in the technology is, is for us very, very, very important and very, very strategic because, because with like a glass, we can, our self transfer try to transfer the values of pure, pure technologies to our service provider client. >>Okay. Matta, let's wrap and talk about sort of near term 2023 and then longer term it looks like sustainability is a topic that's here to stay. Unlike when we were putting alligator clips on storage arrays, trying to help customers get rebates that just didn't have legs. It was too complicated. Now it's a, a topic that everybody's measuring. What's next for elec in its sustainability journey? What advice would you might have? Sustainability leaders that wanna make a meaningful impact on the environment, but also on the bottom line. >>Okay, so sustainability is fortunately a widely spread concept. And our role in, in this great game is to define a strategy, align with the common and fundamentals goals for the future of planet and capable of expressing our inclination and the, and the particularities and accessibility goals in the near future. I, I say, I can say that are will be basically free one define sustainability plan. Okay? It's fundamentals to define a sustainability plan. Then it's very important to monitor the its emissions and we will calculate our carbon footprint. Okay? And least button list produces certifiable and comprehensive sustainability report with respect to the demands of customers, suppliers, and also partners. Okay. So I can say that this three target will be our direction in the, in the future. Okay. >>Yeah. So I mean, pretty straightforward. Make a plan. You gotta monitor and measure, you can't improve what you can't measure. So you gonna set a baseline, you're gonna report on that. Yep. You're gonna analyze the data and you're gonna make continuous improvement. >>Yep. >>Matea, thanks so much for joining us today in sharing your perspectives from the, the northern part of Italy. Really appreciate it. >>Yeah, thank you for having aboard. Thank you very >>Much. It was really our pleasure. Okay, in a moment, I'm gonna be back to wrap up the program and share some resources that could be valuable in your sustainability journey. Keep it right there. >>Sustainability is becoming increasingly important and is hitting more RFPs than ever before as a critical decision point for customers. Environmental benefits are not the only impetus. Rather bottom line cost savings are proving that sustainability actually means better business. You can make a strong business case around sustainability and you should, many more organizations are setting mid and long-term goals for sustainability and putting forth published metrics for shareholders and customers. Whereas early green IT initiatives at the beginning of this century, were met with skepticism and somewhat disappointing results. Today, vendor r and d is driving innovation in system design, semiconductor advancements, automation in machine intelligence that's really beginning to show tangible results. Thankfully. Now remember, all these videos are available on demand@thecube.net. So check them out at your convenience and don't forget to go to silicon angle.com for all the enterprise tech news of the day. You also want to check out pure storage.com. >>There are a ton of resources there. As an aside, pure is the only company I can recall to allow you to access resources like a Gartner Magic Quadrant without forcing you to fill out a lead gen form. So thank you for that. Pure storage, I love that. There's no squeeze page on that. No friction. It's kind of on brand there for pure well done. But to the topic today, sustainability, there's some really good information on the site around esg, Pure's Environmental, social and Governance mission. So there's more in there than just sustainability. You'll see some transparent statistics on things like gender and ethnic diversity, and of course you'll see that Pure has some work to do there. But kudos for publishing those stats transparently and setting goals so we can track your progress. And there's plenty on the sustainability topic as well, including some competitive benchmarks, which are interesting to look at and may give you some other things to think about. We hope you've enjoyed the path to Sustainable it made possible by Pure Storage produced with the Cube, your leader in enterprise and emerging tech, tech coverage.

Published Date : Dec 5 2022

SUMMARY :

trend, of course, was the cloud model, you know, kind of became a benchmark for it. And then you had innovations like flash storage, which largely eliminated the We hope you enjoyed the program today. At Pure Storage, the opportunity for change and our commitment to a sustainable future Very pleased to be joined by Nicole Johnson, the head of Social What can you tell me what nuggets are in this report? And so, you know, there was some thought that perhaps that might play into AMEA And so, you know, we often hear from customers that What are some of the things that you received despite so many people saying sustainability, And so, you know, we know that to curb the that had closer alignment between the sustainability folks and the IT folks were farther along So, and that, you know, that's now almost three years ago, digital data the respondents to the survey we were discussing, we do And it's great to see the data demonstrating our Scope one and two emissions, which is our own office, our utilities, you know, those, It sounds like you really dialed in on where is the biggest decisions are going to be and helping you to guide sustainable decision My last question for you goes back to that report. And so, you know, especially if you're in a, in a location Nicole, thank you so much for joining me on the program today, it's great to have you back on the program. pure AJ about the role that technology plays in organizations achieving sustainability it's on Facebook or Twitter or you know, your email, people are constantly interacting with you know, tamp down the data center, energy consumption, sorry, you were saying, We expect that you are gonna deliver these relevant, the explosion is to the point where, in fact, if you just recently was in the news that Ireland went So a lot of silos, you know, a lot of inefficiency across the silos. So aj, talk to me about some of the steps that Pure is implementing as its chief product officer. In fact, 80% of leadership at companies, you know, CEOs and senior executives say they've teams and challenge their IT teams to continue to lead, you know, To your point, it needs to be able to deliver this, but it's, it's a board level objective We're seeing increasingly, especially in Europe with the, you know, the war in Ukraine and the the back end, you know, reduction in e-waste and those kind of things. that on its own, the customer doesn't have to be involved in that. they don't even, we tell them, Hey, you know, that part's about to go, we're gonna come in, we're gonna swap it out and, companies can take to get started and maybe accelerate that journey as it's becoming climate the biggest area of focus that could contribute a lot towards, you know, making an impact in, So that way you don't have systems sitting idle waiting for you to consume more, and the cultural thing is how do you actually begin to have sustainability become But I'm also glad that you brought up culture that's And so obviously, you know, the advice is gonna come from, you know, it comes down to if that is, you know, seeping into the culture, into your core ethos, it's been so great to have you on the program talking about what PEER is doing to help organizations really are a direct reflection of the way we've always operated and the values we live by every We're back talking about the path to sustainable it and now we're gonna get the perspective from All right, before we jump in, tell us a little bit more about Elec Informatica. in the IT area. right now in, in Europe with the, you know, the energy challenges you've talked about things sustainability governance in the company based on stakeholder engagement, You know, that strategy, you know, how has it affected your business in terms of the evolution? Our green data center, you of, of, of an all flash array versus, you know, the spinning disc and it was a big impact. And so of course you have to manage a grade oil deploy of the facilities of using technology from our that competitor was not, you know, a 2010 spinning disc system. So the customer is always at the center of a proposition What advice would you might have? monitor the its emissions and we will calculate our So you gonna set a baseline, you're gonna report on that. the northern part of Italy. Yeah, thank you for having aboard. Okay, in a moment, I'm gonna be back to wrap up the program and share some resources case around sustainability and you should, many more organizations are setting mid can recall to allow you to access resources like a Gartner Magic Quadrant without forcing

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Ganesh Pai, Uptycs | AWS re:Invent 2022


 

(upbeat music) >> Hello, fellow cloud nerds and welcome back to AWS re:Invent here in a beautiful sin city. We are theCUBE. My name is Savannah Peterson, joined by my dear colleague and co-host Paul Gillon. Paul, last segment. >> Good thing too. >> Of our first re:Invent. >> A good thing too 'cause I think you're going to lose your voice after this one. >> We are right on the line. (laughter) You can literally hear it struggling to come out right now. But that doesn't mean that the conversation we're going to have is not just as important as our first or our middle interview. Very excited to have Ganesh from Uptycs with us today. Ganesh, welcome to the show. >> Savannah and Paul, thank you for having me here. >> It's a pleasure. I can tell from your smile and your energy. You're like us, you've been having a great time. How has the show been for you so far? >> Tremendous. Two reasons. One, we've had great parties since Monday night. >> Yes. Love that. >> The turnout has been fantastic. >> You know, honestly you're the first guest to bring up the party side of this. But it is such, and obviously there's a self-indulgence component of that. But beyond the hedonism. It is a big part of the networking in the community. And I love that you had a whiskey tasting. Paul and I will definitely be at the next one that you have. In case folks aren't familiar. Give us the Uptycs pitch. >> So we are a Boston based venture. What we provide is cloud infrastructure security. I know if you raise your hand. >> Hot topic. >> Yeah, hot topic obviously in given where we are. But we have a unique way of providing visibility into workloads from inside the workload. As well as by connecting to the AWS control plane. We cover the entire Gartner acronym soup, they call it as CNAP. Which is cloud native application protection platform. That's what we do. >> Now you provide cloud infrastructure security. I thought the cloud providers did that. >> Cloud providers, they provide elements of it because they can only provide visibility from outside in. And if you were to take AWS as an example they give you only at an account level. If you want to do things at an organization where you might have a thousand accounts. You're left to fend to yourself. If you want to span other cloud service providers at the same time. Then you're left to fend to yourself. That's why technologies like us exist. Who can not only span across accounts but go across cloud and get visibility into your workload. >> Now we know that the leading cause of data loss in the cloud or breaches if you'll call them, is misconfiguration. Is that something that you address as well? >> Yes. If you were to look at the majority of the breaches they're due to two reasons. One, due to arguably what you can call as vulnerabilities, misconfigurations, and compliance related issues. Or the second part, things related to like behavioral nature. Which are due to threats. Which then result in like some kind of data loss. But misconfiguration is a top issue and it's called a cloud security posture management. Where once you scope and assess what's the extent of misconfigurations. Maybe there's a chance that you go quickly remediate it. >> So how do you address that? >> Oh, yeah. >> How does that work? So if you were to look at AWS and if you were to think of it as orchestration plane for your workload and services. They provide a API. And this API allows you to get visibility into what's your configuration looking like. And it also allows you to like figure out on an ongoing basis. If there are any changes to your configurations. And usually when you start with a baseline of configuration and as a passage of time. Is where misconfigurations come into play. By understanding the full stream of how it's been configured and how changes are occurring. You get the chance to like go remediate any kind of misconfigure and hence vulnerabilities from that. >> That was a great question Paul. And I'm sure, I mean people want to do that. 23 billion was invested in cybersecurity in 2021 alone, casual dollar amount. I can imagine cybersecurity is a top priority for all of your customers. Probably most of the people on the show floor. How quickly does that mean your team has to scale and adapt given how smart attacks and various things are getting on the dark side of things? >> Great question. The biggest bigger problem than what we are solving for scale is the shortage of people. There's the shortage of people who actually know. >> I was curious about that. Yeah. >> So a shortage of people who understand how to configure it. Let alone people who can secure it like with technology like ours, right? So if you go in that pecking order of pull. It's people and organizations like us exist. Such that at scale you can identify these changes. And help enable those people to quickly scope and assess what's wrong. And potentially help them remediate before it really goes out of control. (metal clinking) >> This is the so-called XDR part of your business, right? >> Yes. So there are two parts. One is around the notion of auditing and compliance and getting visibility. Like the first question that you asked around misconfiguration. And that's one part what we do from the control plane of the cloud. The second part is more behavioral in nature. It results from having visibility into the actual workload. For example, if there's been a misconfiguration. If it's been exploited. You then want to reduce the type well time to figure out like. What really is happening in case there's something potentially nefarious and malicious activity going on. That's the part where XDR (metal clinking) or CWPP comes into play where it's basically called as detection and response of cloud workload protection. >> And how is, it's a fairly new concept, XDR. How is the market taking to it? How popular is this with the customer? >> XDR is extremely popular. So much so that thanks to Gartner and other top analysts. It's become like a catchall for a whole bunch of things. So it's popularity is incredibly on the rise. However, there are elements of XDR the last two part detection and response. Which are like very crucial. X could stand for whatever it is it's extended version. As applied to cloud there's a bunch of things you can do as applied to like laptops. There's a bunch of things it can do. Where we fit into the equation is. Especially from a AWS or a cloud-centric perspective. If the crown jewels of software are developed on a laptop. And the journey of the software is from the laptop to the cloud. That's the arc that we protect. That's where we provide the visibility. >> Mm. >> Wow, that's impressive. So I imagine you get to see quite a few different trends. Working with different customers across the market. What do you think is coming next? How are you and your brilliant team adapting for an ever-changing space? (nails tapping) >> That's a great question. And this is what we are seeing especially with some of our large barrier customers. There's a notion of what's emerging what's called a security as infrastructure. >> Mm. >> Unlike security traditionally being like an operational spend. There's a notion investing in that. Look, if you're going to be procuring technology from AWS as infrastructure. What else will you do to secure it? And that's the notion that that's really taking off. >> Nice. >> You are an advocate of what you call shift up the shift up approach to security. I haven't heard that term before. What is shift? >> Me either. >> I sure have heard of shift left and shift right? >> Yes. >> But what is shift up? >> Great question. So for us, given the breadth of what's possible. And the scale at which one needs to do things. The traditional approach has been shift left where you try to get into like the developer side of laptops. Which is what we do. But if you were to look at it from the perspective that the scale at which these changes occur. And for you to figure out if there is anything malicious in there. You then need to look across it using observability techniques. Which means that you take a step up and look across the complete spectrum. From where the software is developed to where it's deployed. And that's what we call as shift up security. Taking it up like one level notch and looking at it using a telemetry driven approach. >> Yeah, go for it. >> So telemetry driven. So do you integrate with the observability platforms that your customers are using? >> Yeah, so we've taken a lot of cues and IP from observability techniques. Which are traditionally applied to like numerical approaches to figuring out if things are changing. Because there's a number which tells you. And we've applied that to like state related changes. We use similar approach, but we don't look at numbers. We look at what's changing and then the rate of change. And what's actually changing allows us to figure out if there's something malicious. And the only way you can do it at scale by getting the telemetry and not doing it on the actual workload. >> I'm curious, I'm taking, this is maybe your own thought leadership moment. But I as we adapt to nefarious things. Love your use of the word nefarious. Despite folks investing in cybersecurity. I mean the VCs are obviously funding all these startups. But not, but beyond that it is a, it's a huge priority. Breaches still happen. >> Yes. >> And they still happen all the time. They happen every day, every second. There's probably multiple breaches happen. I'm sure there are multiple breaches happening right now. Do you think we'll get to a point where things are truly secure and these breaches don't continue to happen? >> I'd love to say that (crowd cheering) the short answer is no. >> Right? (laughing) >> And this is where there are two schools of thought. You can always try to figure out is there a lead up? With a high degree of conviction that you can say there's something malicious? The second part is you figure out like once you've been breached. How do you reduce the time by like figuring out your dwell time and like meantime to know. >> Nice. So we have a bit of a challenge. I'm going to put his in the middle of this segment. >> Oh, okay. >> I feel like spicing it up for our last one. >> All right. >> I'm feeling a little zesty. >> All right. >> We've been giving everyone a challenge. This is your 30 seconds of thought leadership. Your hot take on the most important theme for, for you coming out of the show and looking towards 2023. >> For us, the most important thing coming out of the show is that you need to get visibility across your cloud from two perspectives. One is from your workload. Second, in terms of protecting your identity. You need to protect your workload. And you need to protect your identity. And then you need to protect the rest of the services. Right? So identity is probably the next perimeter in conjunction with the workload. And that is the most important theme. And we see it consistent in our customer conversations out here. >> Now when you say identity are you referring to down to the individual user level? >> At a cloud level, when you have both bots as well as humans interacting with cloud and you know bringing up workloads and bringing them down. The potential things which can go wrong due to like automated accounts. You know, going haywire. Is really high. And if some privileges are leaked which are meant only for automation. Get into the hands of people they could do inflict a lot of damage, right? So understanding the implications of IAM in the realm of cloud is extremely important. >> Is this, I thought zero trust was supposed to solve for that. How, where does zero trust fall short? >> So zero trust is a bigger thing. It could be in the context of someone trying to access services from their laptop. To like a, you know email exchange or something internal >> Hm. >> on the internet. In a similar way, when you use AWS as a provider. You've got like a role and then you've got like privileges associated with the role. When your identity is asserted. We need to make sure that it's actually indeed you. >> Mm. >> And there's a bunch of analytics that we do today. Allow us to like get that visibility. >> Talk about the internal culture. I'm going to let you get a little recruiting sound bite. >> Yes. >> Out of this interview. What, how big is the team? What's the vibe like? Where are you all based? >> So we are based in Boston. These days we are globally distributed. We've got R and D centers in Boston. We've got in two places in India. And we've got a distributed workforce across the US. Since pre-pandemic to now we've like increased four X or five X from around 60 employees to 300 plus. And it's a very. >> Nicely done. >> We have a very strong ethos and it's very straightforward. We are very engineering product driven when it comes to innovation. Engineering driven when it comes to productivity. But we are borderline maniacal about customer experience. And that's what resulted in our success today. >> Something that you have in common with AWS. >> I would arguably say so, yes. (laughter) Thank you for identifying that. I didn't think of it that way. But now that you put it, yes. >> Yeah, I think. One of the things that I've loved about the whole show. And I am curious if you felt this way too. So much community first, customer first, behavior here. >> Yeah. >> Has that been your take as well? >> Yes, very much so. And that's reflected in the good fortune of our customer engagement. And if you were to look at our. Where has our growth come from? Despite the prevalent macroeconomic conditions. All our large customers have doubled on us because of the experience we provide. >> Ganesh, it has been absolutely fantastic having you on theCUBE. Thank you so much for joining us today. >> Yes, thank you. And if I may say one last thing? >> Of course you can. >> As, a venture, we've put together a new program. Especially for AWS Re:Invent. And it allows people to experience everything that Uptycs has to offer up to a thousand endpoints for a dollar. It's called as the Uptyc Secret menu. >> Woo. >> Go to Uptycsecretmenu.com and you'd be available to avail that until the end of the year. >> I'm signing up right now. >> I know. I was going to say, I feel like that's the best deal of reinvent. That's fantastic Ganesh. >> Yes. >> Well again, thank you so much. We look forward to our next conversation. Can't wait to see how many employees you have then. As a result of this wonderful recruitment video that we've just. >> We hope to nominally double. Thank you for having me here. (laughter) >> Absolutely. And thank all of you for tuning into our over 100 interviews here at AWS re:Invent. We are in Las Vegas, Nevada. Signing off for the last time with Paul Gillon. I'm Savannah Peterson. You're watching theCUBE, the leader in high tech coverage. (upbeat music fading) (upbeat music fading)

Published Date : Dec 2 2022

SUMMARY :

We are theCUBE. 'cause I think you're going to We are right on the line. thank you for having me here. How has the show been for you so far? One, we've had great at the next one that you have. I know if you raise your hand. We cover the entire Gartner Now you provide cloud And if you were to take AWS as an example data loss in the cloud or breaches If you were to look And it also allows you to like Probably most of the for scale is the shortage of people. I was curious about that. So if you go in that of the cloud. How is the market taking to it? is from the laptop to the cloud. How are you and your brilliant team And this is what we are seeing And that's the notion that of what you call And for you to figure out So do you integrate And the only way you can do it I mean the VCs are obviously Do you think we'll get the short answer is no. that you can say there's I'm going to put his in the I feel like spicing for you coming out of And you need to protect your identity. of IAM in the realm of cloud supposed to solve for that. It could be in the context when you use AWS as a provider. of analytics that we do today. I'm going to let you get What, how big is the team? And it's a very. it comes to innovation. Something that you have But now that you put it, yes. And I am curious if you felt this way too. And if you were to look at our. Thank you so much for joining us today. And if I may say one last thing? And it allows people to Go to Uptycsecretmenu.com the best deal of reinvent. how many employees you have then. Thank you for having me here. And thank all of you for tuning

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Michael Wasielewski & Anne Saunders, Capgemini | AWS re:Invent 2022


 

(light music) (airy white noise rumbling) >> Hey everyone, welcome back to Las Vegas. It's theCUBE. We're here, day four of our coverage of AWS re:Invent 22. There's been about, we've heard, north of 55,000 folks here in person. We're seeing only a fraction of that but it's packed in the expo center. We're at the Venetian Expo, Lisa Martin, Dave Vellante. Dave, we've had such great conversations as we always do on theCUBE. With the AWS ecosystem, we're going to be talking with another partner on that ecosystem and what they're doing to innovate together next. >> Well, we know security is the number one topic on IT practitioners, mine, CIOs, CISOs. We also know that they don't have the bench strength, that's why they look to manage service providers, manage service security providers. It's a growing topic, we've talked about it. We talked about it at re:Inforce earlier this year. I think it was July, actually, and August, believe it or not, not everybody was at the Cape. It was pretty well attended conference and that's their security focus conference, exclusive on security. But there's a lot of security here too. >> Lot of security, we're going to be talking about that next. We have two guests from Capgemini joining us. Mike Wasielewski, the head of cloud security, and NextGen secure architectures, welcome Mike. Anne Saunders also joins us, the Director of Cybersecurity Technology Partnerships at Capgemini, welcome Anne. >> Thank you. >> Dave: Hey guys. >> So, day four of the show, how you feeling? >> Anne: Pretty good. >> Mike: It's a long show. >> It is a long, and it's still jamming in here. Normally on the last day, it dwindles down. Not here. >> No, the foot traffic around the booth and around the totality of this expo floor has been amazing, I think. >> It really has. Anne, I want to start with you. Capgemini making some moves in the waves in the cloud and cloud security spaces. Talk to us about what Cap's got going on there. >> Well, we actually have a variety of things going on. Very much partner driven. The SOC Essentials offering that Mike's going to talk about shortly is the kind of the starter offer where we're going to build from and build out from. SOC Essentials is definitely critical for establishing that foundation. A lot of good stuff coming along with partners. Since I manage the partners, I'm kind of keen on who we get involved with and how we work with them to build out value and focus on our overall cloud security strategy. Mike, you want to talk about SOC Essentials? >> Yeah, well, no, I mean, I think at Capgemini, we really say cybersecurity is part of our DNA and so as we look at what we do in the cloud, you'll find that security has always been an underpinning to a lot of what we deliver, whether it's on the DevSecOps services, migration services, stuff like that. But what we're really trying to do is be intentional about how we approach the security piece of the cloud in different ways, right? Traditional infrastructure, you mentioned the totality of security vendors here and at re:Inforce. We're really seeing that you have to approach it differently. So we're bringing together the right partners. We're using what's part of our DNA to really be able to drive the next generation of security inside those clouds for our clients and customers. So as Anne was talking about, we have a new service called the Capgemini Cloud SOC Essentials, and we've really brought our partners to bear, in this case Trend Micro, really bringing a lot of their intelligence and building off of what they do so that we can help customers. Services can be pretty expensive, right, when you go for the high end, or if you have to try to run one yourself, there's a lot of time, I think you mentioned earlier, right, the people's benches. It's really hard to have a really good cybersecurity people in those smaller businesses. So what we're trying to do is we're really trying to help companies, whether you're the really big buyers of the world or some of the smaller ones, right? We want to be able to give you the visibility and ability to deliver to your customers securely. So that's how we're approaching security now and we're cloud SOC Essentials, the new thing that we're announcing while we were here is really driving out of. >> When I came out of re:Invent, when you do these events, you get this Kool-Aid injection and after a while you're like hm, what did I learn? And one of the things that struck me in talking to people is you've got the shared responsibility model that the cloud has sort of created and I know there's complexities across cloud but let's just keep it at cloud generically for a moment. And then you've got the CISO, the AppDev, AppSecDev group is being asked to do a lot. They're kind of being dragged into security that's really not their wheelhouse and then you've got audit which is like the last line of defense. And so one of the things that struck me at re:Inforce is like, okay, Amazon, great job for their portion of the shared responsibility model but I didn't hear a lot in terms of making the CISO's life easier and I'm guessing that's where you guys come in. I wonder if you could talk about that trend, that conceptual layers that I just laid out and where you guys fit. >> Mike: Sure, so I think first and foremost, I always go back to a quote from, I think it's attributed to Peter Drucker, whether that's right or wrong, who knows? But culture eats strategy for breakfast, right? And I think what we've seen in our conversations with whether you're talking to the CISO, the application team, the AppDev team, wherever throughout the organization, we really see that culture is what's going to drive success or failure of security in the org, and so what we do is we really do bring that totality of perspective. We're not just cloud, not just security, not just AppDev. We can really bring across the totality of the Capgemini estate. So that when we go, and you're right, a CISO says, I'm having a hard time getting the app people to deliver what I need. If you just come from a security perspective, you're right, that's what's going to happen. So what we try to do is so, we've got a great DevSecOps service, for example in the cloud where we do that. We bring all the perspectives together, how do we align KPIs? That's a big problem, I think, for what you're seeing, making CISO's lives easier, is about making sure that the app team KPIs are aligned with the CISO's but also the CISO's KPIs are aligned with the app teams. And by doing that, we have had really great success in a number of organizations by giving them the tools then and the people on our side to be able to make those alignments at the business level, to drive the right business outcome, to drive the right security outcome, the right application outcome. That's where I think we've really come to play. >> Absolutely, and I will say from a partnering perspective, what's key in supporting that strategy is we will learn from our partners, we lean on our partners to understand what the trends they're seeing and where they're having an impact with regards to supporting the CISO and supporting the overall security strategy within a company. I mean, they're on the cutting edge. We do a lot to track their technology roadmaps. We do a lot to track how they build their buyer personas and what issues they're dealing with and what issues they're prepared to deal with regards to where they're investing and who's investing in them. A lot of strategy around which partner to bring in and support, how we're going to address the challenges, the CISO and the IT teams are having to kind of support that overall. Security is a part of everything, DNA kind of strategy. >> Yeah, do you have a favorite example, Anne, of a partner that came in with Capgemini, helped a customer really be able to do what Capgemini is doing and that is, have cybersecurity be actually part of their DNA when there's so many challenges, the skills gap. Any favorite example that really you think articulates how you're able to enable organizations to achieve just that? >> Anne: Well, actually the SOC Essentials offering that we're rolling out is a prime example of that. I mean, we work very, very closely with Trend on all fronts with regards to developing it. It's one of those completely collaborative from day one to going to the customer and that it's almost that seamless connectivity and just partnering at such a strategic level is a great example of how it's done right, and when it's done right, how successful it can be. >> Dave: Why Trend Micro? Because I mean, I'm sure you've seen, I think that's Optiv, has the eye test with all the tools and you talk to CISOs, they're like really trying to consolidate those tools. So I presume there's a portfolio play there, but tell us, tell the audience a little bit more about why Trend Micro and I mean your branding with them, why those guys? >> Well, it goes towards the technology, of course, and all the development they've done and their position within AWS and how they address assuring security for our clients who are moving onto and running their estates on AWS. There's such a long heritage with regards to their technology platform and what they've developed, that deep experience, that kind of the strength of the technology because of the longevity they've had and where they sit within their domain. I try to call partners out by their domain and their area of expertise is part of the reason, I mean. >> Yeah, I think another big part of it is Gartner is expecting, I think they published this out in the next three years, we expect to see another consolidation both inside of the enterprises as well as, I look back a couple years, when Palo Alto went on a very nice spending spree, right? And put together a lot of really great companies that built their Prisma platform. So what I think one of the reasons we picked Trend in this particular case is as we look forward for our customers and our clients, not just having point solutions, right? This isn't just about endpoint protection, this isn't just about security posture management. This is really who can take the totality of the customer's problems and deliver on the right outcomes from a single platform, and so when we look at companies like Trend, like Palo, some of the bigger partners for us, that's where we try to focus. They're definitely best in breed and we bring those to our customers too for certain things. But as we look to the future, I think really finding those partners that are going to be able to solve a swath of problems at the right price point for their customers, that is where I think we see the industry moving. >> Dave: And maybe be around as an independent company. Was that a factor as well? I mean, you see Thoma Bravo buying up all his hiring companies and right, so, and maybe they're trying to create something that could be competitive, but you're saying Trend Micros there, so. >> Well I think as Anne mentioned, the 30 year heritage, I think, of Trend Micro really driving this and I've done work with them in various past things. There's also a big part of just the people you like, the people that are good to work with, that are really trying to be customer obsessed, going back right, at an AWS event, the ones that get the cloud tend to be able to follow those Amazon LPs as well, right, just kind of naturally, and so I think when you look at the Trend Micros of the world, that's where that kind of cloud native piece comes out and I like working with that. >> In this environment, the macro environment, lets talk a bit, earning season, it's really mixed. I mean you're seeing some really good earnings, some mixed earnings, some good earnings with cautious guidance. So nobody really (indistinct), and it was for a period time there was a thinking that security was non-discretionary and it's clearly non-discretionary, but the CISO, she or he, doesn't have unlimited budgets, right? So what are you seeing in terms of how are customers dealing with this challenging macro environment? Is it through tools consolidation? Is that a play that's going on? What are you seeing in the customer base? >> Anne: I see ways, and we're working through this right now where we're actually weaving cybersecurity in at the very beginning of how we're designing offers across our entire offer portfolio, not just the cybersecurity business. So taking that approach in the long run will help contain costs and our hope, and we're already seeing it, is it's actually helping change the perception that security's that cost center and that final obstacle you have to get over and it's going to throw your margins off and all that sort of stuff. >> Dave: I like that, its at least is like a security cover charge. You're not getting in unless we do the security thing. >> Exactly, a security cover charge, that's what you should call it. >> Yeah. >> Like it. >> Another piece though, you mentioned earlier about making CISO's life easier, right? And I think, as Anne did a really absolutely true about building it in, not to the security stack but application developers, they want visibility they want observability, they want to do it right. They want CI/CD pipeline that can give them confidence in their security. So should the CISO have a budget issue, right? And they can't necessarily afford, but the application team as they're looking at what products they want to purchase, can I get a SaaS or a DaaS, right? The static or dynamic application security testing in my product up front and if the app team buys into that methodology, the CISO convinces them, yes, this is important. Now I've got two budgets to pull from, and in the end I end up with a cheaper, a lower cost of a service. So I think that's another way that we see with like DevSecOps and a few other services, that building in on day one that you mentioned. >> Lisa: Yeah. >> Getting both teams involved. >> Dave: That's interesting, Mike, because that's the alignment that you were talking about earlier in the KPIs and you're not a tech vendor saying, buy my product, you guys have deep consultancy backgrounds. >> Anne: And the customer appreciates that. >> Yeah. >> Anne: They see us as looking out for their best interest when we're trying to support them and help them and bringing it to the table at the very beginning as something that is there and we're conscientious of, just helps them in the long run and I think, they're seeing that, they appreciate that. >> Dave: Yeah, you can bring best practice around measurements, alignment, business process, stuff like that. Maybe even some industry expertise which you're not typically going to get from a product company. >> Well, one thing you just mentioned that I love talking about with Capgemini is the industry expertise, right? So when you look at systems integrators, there are a lot of really, really good ones. To say otherwise would be foolish. But Capgemini with our acquisition of Altran, a couple years ago, I think think it was, right? How many other GSIs or SIs are actually building silicon for IoT chips? So IoT's huge right now, the intelligent industry moving forward is going to drive a lot of those business outcomes that people are looking for. Who else can say we've built an autonomous vehicle, Capgemini can. Who can say that we've built the IoT devices from the ground up? We know not just how to integrate them into AWS, into the IoT services in the cloud, but to build and have that secure development for the firmware and all and that's where I think our customers really look to us as being those industry experts and being able to bring that totality of our business to bear for what they need to do to achieve their objectives to deliver to their customer. >> Dave: That's interesting. I mean, using silicon as a differentiator to drive a lot of business outcomes and security. >> Mike: Absolutely. >> I mean you see what Amazon's doing in silicon, Look at Apple. Look at what Tesla's doing with silicon. >> Dave: That's where you're seeing a lot of people start focusing 'cause not everybody can do it. >> Yeah. >> It's hard. >> Right. >> It's hard. >> And you'll see some interesting announcements from us and some interesting information and trends that we'll be driving because of where we're placed and what we have going around security and intelligent industry overall. We have a lot of investment going on there right now and again, from the partner perspective, it's an ecosystem of key partners that collectively work together to kind of create a seamless security posture for an intelligent industry initiative with these companies that we're working with. >> So last question, probably toughest question, and that's to give us a 30 second like elevator pitch or a billboard and I'm going to ask you, Anne, specifically about the SOC Essentials program powered by Trend Micro. Why should organizations look to that? >> Organizations should move to it or work with us on it because we have the expertise, we have the width and breadth to help them fill the gaps, be those eyes, be that team, the police behind it all, so to speak, and be the team behind them to make sure we're giving them the right information they need to actually act effectively on maintaining their security posture. >> Nice and then last question for you, Mike is that billboard, why should organizations in any industry work with Capgemini to help become an intelligent industrial player. >> Mike: Sure, so if you look at our board up top, right, we've got our tagline that says, "get the future you want." And that's what you're going to get with Capgemini. It's not just about selling a service, it's not just about what partners' right in reselling. We don't want that to be why you come to us. You, as a company have a vision and we will help you achieve that vision in a way that nobody else can because of our depth, because of the breadth that we have that's very hard to replicate. >> Awesome guys, that was great answers. Mike, Anne, thank you for spending some time with Dave and me on the program today talking about what's new with Capgemini. We'll be following this space. >> All right, thank you very much. >> For our guests and for Dave Vellante, I'm Lisa Martin, you're watching theCUBE, the leader in live enterprise and emerging tech coverage. (gentle light music)

Published Date : Dec 1 2022

SUMMARY :

but it's packed in the expo center. is the number one topic the Director of Cybersecurity Normally on the last and around the totality of this expo floor in the waves in the cloud is the kind of the starter offer and ability to deliver to that the cloud has sort of created and the people on our side and supporting the and that is, have cybersecurity and that it's almost that has the eye test with all the tools and all the development they've done and deliver on the right and maybe they're trying the people that are good to work with, but the CISO, she or he, and it's going to throw your margins off Dave: I like that, that's what you should call it. and in the end I end up with a cheaper, about earlier in the KPIs Anne: And the customer and bringing it to the to get from a product company. and being able to bring to drive a lot of business Look at what Tesla's doing with silicon. Dave: That's where you're and again, from the partner perspective, and that's to give us a 30 and be the team behind them is that billboard, why because of the breadth that we have Awesome guys, that was great answers. the leader in live enterprise

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Holger Mueller, Constellation Research | AWS re:Invent 2022


 

(upbeat music) >> Hey, everyone, welcome back to Las Vegas, "theCube" is on our fourth day of covering AWS re:Invent, live from the Venetian Expo Center. This week has been amazing. We've created a ton of content, as you know, 'cause you've been watching. But, there's been north of 55,000 people here, hundreds of thousands online. We've had amazing conversations across the AWS ecosystem. Lisa Martin, Paul Gillan. Paul, what's your, kind of, take on day four of the conference? It's still highly packed. >> Oh, there's lots of people here. (laughs) >> Yep. Unusual for the final day of a conference. I think Werner Vogels, if I'm pronouncing it right kicked things off today when he talked about asymmetry and how the world is, you know, asymmetric. We build symmetric software, because it's convenient to do so, but asymmetric software actually scales and evolves much better. And I think that that was a conversation starter for a lot of what people are talking about here today, which is how the cloud changes the way we think about building software. >> Absolutely does. >> Our next guest, Holger Mueller, that's one of his key areas of focus. And Holger, welcome, thanks for joining us on the "theCube". >> Thanks for having me. >> What did you take away from the keynote this morning? >> Well, how do you feel on the final day of the marathon, right? We're like 23, 24 miles. Hit the ball yesterday, right? >> We are going strong Holger. And, of course, >> Yeah. >> you guys, we can either talk about business transformation with cloud or the World Cup. >> Or we can do both. >> The World Cup, hands down. World Cup. (Lisa laughs) Germany's out, I'm unbiased now. They just got eliminated. >> Spain is out now. >> What will the U.S. do against Netherlands tomorrow? >> They're going to win. What's your forecast? U.S. will win? >> They're going to win 2 to 1. >> What do you say, 2:1? >> I'm optimistic, but realistic. >> 3? >> I think Netherlands. >> Netherlands will win? >> 2 to nothing. >> Okay, I'll vote for the U.S.. >> Okay, okay >> 3:1 for the U.S.. >> Be optimistic. >> Root for the U.S.. >> Okay, I like that. >> Hope for the best wherever you work. >> Tomorrow you'll see how much soccer experts we are. >> If your prediction was right. (laughs) >> (laughs) Ja, ja. Or yours was right, right, so. Cool, no, but the event, I think the event is great to have 50,000 people. Biggest event of the year again, right? Not yet the 70,000 we had in 2019. But it's great to have the energy. I've never seen the show floor going all the way down like this, right? >> I haven't either. >> I've never seen that. I think it's a record. Often vendors get the space here and they have the keynote area, and the entertainment area, >> Yeah. >> and the food area, and then there's an exposition, right? This is packed. >> It's packed. >> Maybe it'll pay off. >> You don't see the big empty booths that you often see. >> Oh no. >> Exactly, exactly. You know, the white spaces and so on. >> No. >> Right. >> Which is a good thing. >> There's lots of energy, which is great. And today's, of course, the developer day, like you said before, right now Vogels' a rockstar in the developer community, right. Revered visionary on what has been built, right? And he's becoming a little professorial is my feeling, right. He had these moments before too, when it was justifying how AWS moved off the Oracle database about the importance of data warehouses and structures and why DynamoDB is better and so on. But, he had a large part of this too, and this coming right across the keynotes, right? Adam Selipsky talking about Antarctica, right? Scott against almonds and what went wrong. He didn't tell us, by the way, which often the tech winners forget. Scott banked on technology. He had motorized sleds, which failed after three miles. So, that's not the story to tell the technology. Let everything down. Everybody went back to ponies and horses and dogs. >> Maybe goes back to these asynchronous behavior. >> Yeah. >> The way of nature. >> And, yesterday, Swami talking about the bridges, right? The root bridges, right? >> Right. >> So, how could Werner pick up with his video at the beginning. >> Yeah. >> And then talk about space and other things? So I think it's important to educate about event-based architecture, right? And we see this massive transformation. Modern software has to be event based, right? Because, that's how things work and we didn't think like this before. I see this massive transformation in my other research area in other platforms about the HR space, where payrolls are being rebuilt completely. And payroll used to be one of the three peaks of ERP, right? You would size your ERP machine before the cloud to financial close, to run the payroll, and to do an MRP manufacturing run if you're manufacturing. God forbid you run those three at the same time. Your machine wouldn't be able to do that, right? So it was like start the engine, start the boosters, we are running payroll. And now the modern payroll designs like you see from ADP or from Ceridian, they're taking every payroll relevant event. You check in time wise, right? You go overtime, you take a day of vacation and right away they trigger and run the payroll, so it's up to date for you, up to date for you, which, in this economy, is super important, because we have more gig workers, we have more contractors, we have employees who are leaving suddenly, right? The great resignation, which is happening. So, from that perspective, it's the modern way of building software. So it's great to see Werner showing that. The dirty little secrets though is that is more efficient software for the cloud platform vendor too. Takes less resources, gets less committed things, so it's a much more scalable architecture. You can move the events, you can work asynchronously much better. And the biggest showcase, right? What's the biggest transactional showcase for an eventually consistent asynchronous transactional application? I know it's a mouthful, but we at Amazon, AWS, Amazon, right? You buy something on Amazon they tell you it's going to come tomorrow. >> Yep. >> They don't know it's going to come tomorrow by that time, because it's not transactionally consistent, right? We're just making every ERP vendor, who lives in transactional work, having nightmares of course, (Lisa laughs) but for them it's like, yes we have the delivery to promise, a promise to do that, right? But they come back to you and say, "Sorry, we couldn't make it, delivery didn't work and so on. It's going to be a new date. We are out of the product.", right? So these kind of event base asynchronous things are more and more what's going to scale around the world. It's going to be efficient for everybody, it's going to be better customer experience, better employee experience, ultimately better user experience, it's going to be better for the enterprise to build, but we have to learn to build it. So big announcement was to build our environment to build better eventful applications from today. >> Talk about... This is the first re:Invent... Well, actually, I'm sorry, it's the second re:Invent under Adam Selipsky. >> Right. Adam Selipsky, yep. >> But his first year. >> Right >> We're hearing a lot of momentum. What's your takeaway with what he delivered with the direction Amazon is going, their vision? >> Ja, I think compared to the Jassy times, right, we didn't see the hockey stick slide, right? With a number of innovations and releases. That was done in 2019 too, right? So I think it's a more pedestrian pace, which, ultimately, is good for everybody, because it means that when software vendors go slower, they do less width, but more depth. >> Yeah. >> And depth is what customers need. So Amazon's building more on the depth side, which is good news. I also think, and that's not official, right, but Adam Selipsky came from Tableau, right? >> Yeah. So he is a BI analytics guy. So it's no surprise we have three data lake offerings, right? Security data lake, we have a healthcare data lake and we have a supply chain data lake, right? Where all, again, the epigonos mentioned them I was like, "Oh, my god, Amazon's coming to supply chain.", but it's actually data lakes, which is an interesting part. But, I think it's not a surprise that someone who comes heavily out of the analytics BI world, it's off ringside, if I was pitching internally to him maybe I'd do something which he's is familiar with and I think that's what we see in the major announcement of his keynote on Tuesday. >> I mean, speaking of analytics, one of the big announcements early on was Amazon is trying to bridge the gap between Aurora. >> Yep. >> And Redshift. >> Right. >> And setting up for continuous pipelines, continuous integration. >> Right. >> Seems to be a trend that is common to all database players. I mean, Oracle is doing the same thing. SAP is doing the same thing. MariaDB. Do you see the distinction between transactional and analytical databases going away? >> It's coming together, right? Certainly coming together, from that perspective, but there's a fundamental different starting point, right? And with the big idea part, right? The universal database, which does everything for you in one system, whereas the suite of specialized databases, right? Oracle is in the classic Oracle database in the universal database camp. On the other side you have Amazon, which built a database. This is one of the first few Amazon re:Invents. It's my 10th where there was no new database announced. Right? >> No. >> So it was always add another one specially- >> I think they have enough. >> It's a great approach. They have enough, right? So it's a great approach to build something quick, which Amazon is all about. It's not so great when customers want to leverage things. And, ultimately, which I think with Selipsky, AWS is waking up to the enterprise saying, "I have all this different database and what is in them matters to me." >> Yeah. >> "So how can I get this better?" So no surprise between the two most popular database, Aurora and RDS. They're bring together the data with some out of the box parts. I think it's kind of, like, silly when Swami's saying, "Hey, no ETL.". (chuckles) Right? >> Yeah. >> There shouldn't be an ETL from the same vendor, right? There should be data pipes from that perspective anyway. So it looks like, on the overall value proposition database side, AWS is moving closer to the universal database on the Oracle side, right? Because, if you lift, of course, the universal database, under the hood, you see, well, there's different database there, different part there, you do something there, you have to configure stuff, which is also the case but it's one part of it, right, so. >> With that shift, talk about the value that's going to be in it for customers regardless of industry. >> Well, the value for customers is great, because when software vendors, or platform vendors, go in depth, you get more functionality, you get more maturity you get easier ways of setting up the whole things. You get ways of maintaining things. And you, ultimately, get lower TCO to build them, which is super important for enterprise. Because, here, this is the developer cloud, right? Developers love AWS. Developers are scarce, expensive. Might not be want to work for you, right? So developer velocity getting more done with same amount of developers, getting less done, less developers getting more done, is super crucial, super important. So this is all good news for enterprise banking on AWS and then providing them more efficiency, more automation, out of the box. >> Some of your customer conversations this week, talk to us about some of the feedback. What's the common denominator amongst customers right now? >> Customers are excited. First of all, like, first event, again in person, large, right? >> Yeah. >> People can travel, people meet each other, meet in person. They have a good handle around the complexity, which used to be a huge challenge in the past, because people say, "Do I do this?" I know so many CXOs saying, "Yeah, I want to build, say, something in IoT with AWS. The first reference built it like this, the next reference built it completely different. The third one built it completely different again. So now I'm doubting if my team has the skills to build things successfully, because will they be smart enough, like your teams, because there's no repetitiveness and that repetitiveness is going to be very important for AWS to come up with some higher packaging and version numbers.", right? But customers like that message. They like that things are working better together. They're not missing the big announcement, right? One of the traditional things of AWS would be, and they made it even proud, as a system, Jassy was saying, "If we look at the IT spend and we see something which is, like, high margin for us and not served well and we announced something there, right?" So Quick Start, Workspaces, where all liaisons where AWS went after traditional IT spend and had an offering. We haven't had this in 2019, we don't have them in 2020. Last year and didn't have it now. So something is changing on the AWS side. It's a little bit too early to figure out what, but they're not chewing off as many big things as they used in the past. >> Right. >> Yep. >> Did you get the sense that... Keith Townsend, from "The CTO Advisor", was on earlier. >> Yep. >> And he said he's been to many re:Invents, as you have, and he said that he got the sense that this is Amazon's chance to do a victory lap, as he called it. That this is a way for Amazon to reinforce the leadership cloud. >> Ja. >> And really, kind of, establish that nobody can come close to them, nobody can compete with them. >> You don't think that- >> I don't think that's at all... I mean, love Keith, he's a great guy, but I don't think that's the mindset at all, right? So, I mean, Jassy was always saying, "It's still the morning of the day in the cloud.", right? They're far away from being done. They're obsessed over being right. They do more work with the analysts. We think we got something right. And I like the passion, from that perspective. So I think Amazon's far from being complacent and the area, which is the biggest bit, right, the biggest. The only thing where Amazon truly has floundered, always floundered, is the AI space, right? So, 2018, Werner Vogels was doing more technical stuff that "Oh, this is all about linear regression.", right? And Amazon didn't start to put algorithms on silicon, right? And they have a three four trail and they didn't announce anything new here, behind Google who's been doing this for much, much longer than TPU platform, so. >> But they have now. >> They're keen aware. >> Yep. >> They now have three, or they own two of their own hardware platforms for AI. >> Right. >> They support the Intel platform. They seem to be catching up in that area. >> It's very hard to catch up on hardware, right? Because, there's release cycles, right? And just the volume that, just talking about the largest models that we have right now, to do with the language models, and Google is just doing a side note of saying, "Oh, we supported 50 less or 30 less, not little spoken languages, which I've never even heard of, because they're under banked and under supported and here's the language model, right? And I think it's all about little bit the organizational DNA of a company. I'm a strong believer in that. And, you have to remember AWS comes from the retail side, right? >> Yeah. >> Their roll out of data centers follows their retail strategy. Open secret, right? But, the same thing as the scale of the AI is very very different than if you take a look over at Google where it makes sense of the internet, right? The scale right away >> Right. >> is a solution, which is a good solution for some of the DNA of AWS. Also, Microsoft Azure is good. There has no chance to even get off the ship of that at Google, right? And these leaders with Google and it's not getting smaller, right? We didn't hear anything. I mean so much focused on data. Why do they focus so much on data? Because, data is the first step for AI. If AWS was doing a victory lap, data would've been done. They would own data, right? They would have a competitor to BigQuery Omni from the Google side to get data from the different clouds. There's crickets on that topic, right? So I think they know that they're catching up on the AI side, but it's really, really hard. It's not like in software where you can't acquire someone they could acquire in video. >> Not at Core Donovan. >> Might play a game, but that's not a good idea, right? So you can't, there's no shortcuts on the hardware side. As much as I'm a software guy and love software and don't like hardware, it's always a pain, right? There's no shortcuts there and there's nothing, which I think, has a new Artanium instance, of course, certainly, but they're not catching up. The distance is the same, yep. >> One of the things is funny, one of our guests, I think it was Tuesday, it was, it was right after Adam's keynote. >> Sure. >> Said that Adam Selipsky stood up on stage and talked about data for 52 minutes. >> Yeah. Right. >> It was timed, 52 minutes. >> Right. >> Huge emphasis on that. One of the things that Adam said to John Furrier when they were able to sit down >> Yeah >> a week or so ago at an event preview, was that CIOs and CEOs are not coming to Adam to talk about technology. They want to talk about transformation. They want to talk about business transformation. >> Sure, yes, yes. >> Talk to me in our last couple of minutes about what CEOs and CIOs are coming to you saying, "Holger, help us figure this out. We have to transform the business." >> Right. So we advise, I'm going quote our friends at Gartner, once the type A company. So we'll use technology aggressively, right? So take everything in the audience with a grain of salt, followers are the laggards, and so on. So for them, it's really the cusp of doing AI, right? Getting that data together. It has to be in the cloud. We live in the air of infinite computing. The cloud makes computing infinite, both from a storage, from a compute perspective, from an AI perspective, and then define new business models and create new best practices on top of that. Because, in the past, everything was fine out on premise, right? We talked about the (indistinct) size. Now in the cloud, it's just the business model to say, "Do I want to have a little more AI? Do I want a to run a little more? Will it give me the insight in the business?". So, that's the transformation that is happening, really. So, bringing your data together, this live conversation data, but not for bringing the data together. There's often the big win for the business for the first time to see the data. AWS is banking on that. The supply chain product, as an example. So many disparate systems, bring them them together. Big win for the business. But, the win for the business, ultimately, is when you change the paradigm from the user showing up to do something, to software doing stuff for us, right? >> Right. >> We have too much in this operator paradigm. If the user doesn't show up, doesn't find the click, doesn't find where to go, nothing happens. It can't be done in the 21st century, right? Software has to look over your shoulder. >> Good point. >> Understand one for you, autonomous self-driving systems. That's what CXOs, who're future looking, will be talked to come to AWS and all the other cloud vendors. >> Got it, last question for you. We're making a sizzle reel on Instagram. >> Yeah. >> If you had, like, a phrase, like, or a 30 second pitch that would describe re:Invent 2022 in the direction the company's going. What would that elevator pitch say? >> 30 second pitch? >> Yeah. >> All right, just timing. AWS is doing well. It's providing more depth, less breadth. Making things work together. It's catching up in some areas, has some interesting offerings, like the healthcare offering, the security data lake offering, which might change some things in the industry. It's staying the course and it's going strong. >> Ah, beautifully said, Holger. Thank you so much for joining Paul and me. >> Might have been too short. I don't know. (laughs) >> About 10 seconds left over. >> It was perfect, absolutely perfect. >> Thanks for having me. >> Perfect sizzle reel. >> Appreciate it. >> We appreciate your insights, what you're seeing this week, and the direction the company is going. We can't wait to see what happens in the next year. And, yeah. >> Thanks for having me. >> And of course, we've been on so many times. We know we're going to have you back. (laughs) >> Looking forward to it, thank you. >> All right, for Holger Mueller and Paul Gillan, I'm Lisa Martin. You're watching "theCube", the leader in live enterprise and emerging tech coverage. (upbeat music)

Published Date : Dec 1 2022

SUMMARY :

across the AWS ecosystem. of people here. and how the world is, And Holger, welcome, on the final day of the marathon, right? And, of course, or the World Cup. They just got eliminated. What will the U.S. do They're going to win. Hope for the best experts we are. was right. Biggest event of the year again, right? and the entertainment area, and the food area, the big empty booths You know, the white spaces in the developer community, right. Maybe goes back to So, how could Werner pick up and run the payroll, the enterprise to build, This is the first re:Invent... Right. a lot of momentum. compared to the Jassy times, right, more on the depth side, in the major announcement one of the big announcements early on And setting up for I mean, Oracle is doing the same thing. This is one of the first to build something quick, So no surprise between the So it looks like, on the overall talk about the value Well, the value for customers is great, What's the common denominator First of all, like, So something is changing on the AWS side. Did you get the sense that... and he said that he got the sense that can come close to them, And I like the passion, or they own two of their own the Intel platform. and here's the language model, right? But, the same thing as the scale of the AI from the Google side to get The distance is the same, yep. One of the things is funny, Said that Adam Selipsky Yeah. One of the things that are not coming to Adam coming to you saying, for the first time to see the data. It can't be done in the come to AWS and all the We're making a sizzle reel on Instagram. 2022 in the direction It's staying the course Paul and me. I don't know. It was perfect, and the direction the company is going. And of course, we've the leader in live enterprise

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Itamar Ankorion, Qlik & Peter MacDonald, Snowflake | AWS re:Invent 2022


 

(upbeat music) >> Hello, welcome back to theCUBE's AWS RE:Invent 2022 Coverage. I'm John Furrier, host of theCUBE. Got a great lineup here, Itamar Ankorion SVP Technology Alliance at Qlik and Peter McDonald, vice President, cloud partnerships and business development Snowflake. We're going to talk about bringing SAP data to life, for joint Snowflake, Qlik and AWS Solution. Gentlemen, thanks for coming on theCUBE Really appreciate it. >> Thank you. >> Thank you, great meeting you John. >> Just to get started, introduce yourselves to the audience, then going to jump into what you guys are doing together, unique relationship here, really compelling solution in cloud. Big story about applications and scale this year. Let's introduce yourselves. Peter, we'll start with you. >> Great. I'm Peter MacDonald. I am vice president of Cloud Partners and business development here at Snowflake. On the Cloud Partner side, that means I manage AWS relationship along with Microsoft and Google Cloud. What we do together in terms of complimentary products, GTM, co-selling, things like that. Importantly, working with other third parties like Qlik for joint solutions. On business development, it's negotiating custom commercial partnerships, large companies like Salesforce and Dell, smaller companies at most for our venture portfolio. >> Thanks Peter and hi John. It's great to be back here. So I'm Itamar Ankorion and I'm the senior vice president responsible for technology alliances here at Qlik. With that, own strategic alliances, including our key partners in the cloud, including Snowflake and AWS. I've been in the data and analytics enterprise software market for 20 plus years, and my main focus is product management, marketing, alliances, and business development. I joined Qlik about three and a half years ago through the acquisition of Attunity, which is now the foundation for Qlik data integration. So again, we focus in my team on creating joint solution alignment with our key partners to provide more value to our customers. >> Great to have both you guys, senior executives in the industry on theCUBE here, talking about data, obviously bringing SAP data to life is the theme of this segment, but this reinvent, it's all about the data, big data end-to-end story, a lot about data being intrinsic as the CEO says on stage around in the organizations in all aspects. Take a minute to explain what you guys are doing as from a company standpoint. Snowflake and Qlik and the solutions, why here at AWS? Peter, we'll start with you at Snowflake, what you guys do as a company, your mission, your focus. >> That was great, John. Yeah, so here at Snowflake, we focus on the data platform and until recently, data platforms required expensive on-prem hardware appliances. And despite all that expense, customers had capacity constraints, inexpensive maintenance, and had limited functionality that all impeded these organizations from reaching their goals. Snowflake is a cloud native SaaS platform, and we've become so successful because we've addressed these pain points and have other new special features. For example, securely sharing data across both the organization and the value chain without copying the data, support for new data types such as JSON and structured data, and also advance in database data governance. Snowflake integrates with complimentary AWS services and other partner products. So we can enable holistic solutions that include, for example, here, both Qlik and AWS SageMaker, and comprehend and bring those to joint customers. Our customers want to convert data into insights along with advanced analytics platforms in AI. That is how they make holistic data-driven solutions that will give them competitive advantage. With Snowflake, our approach is to focus on customer solutions that leverage data from existing systems such as SAP, wherever they are in the cloud or on-premise. And to do this, we leverage partners like Qlik native US to help customers transform their businesses. We provide customers with a premier data analytics platform as a result. Itamar, why don't you talk about Qlik a little bit and then we can dive into the specific SAP solution here and some trends >> Sounds great, Peter. So Qlik provides modern data integration and analytics software used by over 38,000 customers worldwide. Our focus is to help our customers turn data into value and help them close the gap between data all the way through insight and action. We offer click data integration and click data analytics. Click data integration helps to automate the data pipelines to deliver data to where they want to use them in real-time and make the data ready for analytics and then Qlik data analytics is a robust platform for analytics and business intelligence has been a leader in the Gartner Magic Quadrant for over 11 years now in the market. And both of these come together into what we call Qlik Cloud, which is our SaaS based platform. So providing a more seamless way to consume all these services and accelerate time to value with customer solutions. In terms of partnerships, both Snowflake and AWS are very strategic to us here at Qlik, so we have very comprehensive investment to ensure strong joint value proposition to we can bring to our mutual customers, everything from aligning our roadmaps through optimizing and validating integrations, collaborating on best practices, packaging joint solutions like the one we'll talk about today. And with that investment, we are an elite level, top level partner with Snowflake. We fly that our technology is Snowflake-ready across the entire product set and we have hundreds of joint customers together and with AWS we've also partnered for a long time. We're here to reinvent. We've been here with the first reinvent since the inaugural one, so it kind of gives you an idea for how long we've been working with AWS. We provide very comprehensive integration with AWS data analytics services, and we have several competencies ranging from data analytics to migration and modernization. So that's our focus and again, we're excited about working with Snowflake and AWS to bring solutions together to market. >> Well, I'm looking forward to unpacking the solutions specifically, and congratulations on the continued success of both your companies. We've been following them obviously for a very long time and seeing the platform evolve beyond just SaaS and a lot more going on in cloud these days, kind of next generation emerging. You know, we're seeing a lot of macro trends that are going to be powering some of the things we're going to get into real quickly. But before we get into the solution, what are some of those power dynamics in the industry that you're seeing in trends specifically that are impacting your customers that are taking us down this road of getting more out of the data and specifically the SAP, but in general trends and dynamics. What are you hearing from your customers? Why do they care? Why are they going down this road? Peter, we'll start with you. >> Yeah, I'll go ahead and start. Thanks. Yeah, I'd say we continue to see customers being, being very eager to transform their businesses and they know they need to leverage technology and data to do so. They're also increasingly depending upon the cloud to bring that agility, that elasticity, new functionality necessary to react in real-time to every evolving customer needs. You look at what's happened over the last three years, and boy, the macro environment customers, it's all changing so fast. With our partnerships with AWS and Qlik, we've been able to bring to market innovative solutions like the one we're announcing today that spans all three companies. It provides a holistic solution and an integrated solution for our customer. >> Itamar let's get into it, you've been with theCUBE, you've seen the journey, you have your own journey, many, many years, you've seen the waves. What's going on now? I mean, what's the big wave? What's the dynamic powering this trend? >> Yeah, in a nutshell I'll call it, it's all about time. You know, it's time to value and it's about real-time data. I'll kind of talk about that a bit. So, I mean, you hear a lot about the data being the new oil, but it's definitely, we see more and more customers seeing data as their critical enabler for innovation and digital transformation. They look for ways to monetize data. They look as the data as the way in which they can innovate and bring different value to the customers. So we see customers want to use more data so to get more value from data. We definitely see them wanting to do it faster, right, than before. And we definitely see them looking for agility and automation as ways to accelerate time to value, and also reduce overall costs. I did mention real-time data, so we definitely see more and more customers, they want to be able to act and make decisions based on fresh data. So yesterday's data is just not good enough. >> John: Yeah. >> It's got to be down to the hour, down to the minutes and sometimes even lower than that. And then I think we're also seeing customers look to their core business systems where they have a lot of value, like the SAP, like mainframe and thinking, okay, our core data is there, how can we get more value from this data? So that's key things we see all the time with customers. >> Yeah, we did a big editorial segment this year on, we called data as code. Data as code is kind of a riff on infrastructure as code and you start to see data becoming proliferating into all aspects, fresh data. It's not just where you store it, it's how you share it, it's how you turn it into an application intrinsically involved in all aspects. This is the big theme this year and that's driving all the conversations here at RE:Invent. And I'm guaranteeing you, it's going to happen for another five and 10 years. It's not stopping. So I got to get into the solution, you guys mentioned SAP and you've announced the solution by Qlik, Snowflake and AWS for your customers using SAP. Can you share more about this solution? What's unique about it? Why is it important and why now? Peter, Itamar, we'll start with you first. >> Let me jump in, this is really, I'll jump because I'm excited. We're very excited about this solution and it's also a solution by the way and again, we've seen proven customer success with it. So to your point, it's ready to scale, it's starting, I think we're going to see a lot of companies doing this over the next few years. But before we jump to the solution, let me maybe take a few minutes just to clarify the need, why we're seeing, why we're seeing customers jump to do this. So customers that use SAP, they use it to manage the core of their business. So think order processing, management, finance, inventory, supply chain, and so much more. So if you're running SAP in your company, that data creates a great opportunity for you to drive innovation and modernization. So what we see customers want to do, they want to do more with their data and more means they want to take SAP with non-SAP data and use it together to drive new insights. They want to use real-time data to drive real-time analytics, which they couldn't do to date. They want to bring together descriptive with predictive analytics. So adding machine learning in AI to drive more value from the data. And naturally they want to do it faster. So find ways to iterate faster on their solutions, have freedom with the data and agility. And I think this is really where cloud data platforms like Snowflake and AWS, you know, bring that value to be able to drive that. Now to do that you need to unlock the SAP data, which is a lot of also where Qlik comes in because typical challenges these customers run into is the complexity, inherent in SAP data. Tens of thousands of tables, proprietary formats, complex data models, licensing restrictions, and more than, you have performance issues, they usually run into how do we handle the throughput, the volumes while maintaining lower latency and impact. Where do we find knowledge to really understand how to get all this done? So these are the things we've looked at when we came together to create a solution and make it unique. So when you think about its uniqueness, because we put together a lot, and I'll go through three, four key things that come together to make this unique. First is about data delivery. How do you have the SAP data delivery? So how do you get it from ECC, from HANA from S/4HANA, how do you deliver the data and the metadata and how that integration well into Snowflake. And what we've done is we've focused a lot on optimizing that process and the continuous ingestion, so the real-time ingestion of the data in a way that works really well with the Snowflake system, data cloud. Second thing is we looked at SAP data transformation, so once the data arrives at Snowflake, how do we turn it into being analytics ready? So that's where data transformation and data worth automation come in. And these are all elements of this solution. So creating derivative datasets, creating data marts, and all of that is done by again, creating an optimized integration that pushes down SQL based transformations, so they can be processed inside Snowflake, leveraging its powerful engine. And then the third element is bringing together data visualization analytics that can also take all the data now that in organizing inside Snowflake, bring other data in, bring machine learning from SageMaker, and then you go to create a seamless integration to bring analytic applications to life. So these are all things we put together in the solution. And maybe the last point is we actually took the next step with this and we created something we refer to as solution accelerators, which we're really, really keen about. Think about this as prepackaged templates for common business analytic needs like order to cash, finance, inventory. And we can either dig into that a little more later, but this gets the next level of value to the customers all built into this joint solution. >> Yeah, I want to get to the accelerators, but real quick, Peter, your reaction to the solution, what's unique about it? And obviously Snowflake, we've been seeing the progression data applications, more developers developing on top of Snowflake, data as code kind of implies developer ecosystem. This is kind of interesting. I mean, you got partnering with Qlik and AWS, it's kind of a developer-like thinking real solution. What's unique about this SAP solution that's, that's different than what customers can get anywhere else or not? >> Yeah, well listen, I think first of all, you have to start with the idea of the solution. This are three companies coming together to build a holistic solution that is all about, you know, creating a great opportunity to turn SAP data into value this is Itamar was talking about, that's really what we're talking about here and there's a lot of technology underneath it. I'll talk more about the Snowflake technology, what's involved here, and then cover some of the AWS pieces as well. But you know, we're focusing on getting that value out and accelerating time to value for our joint customers. As Itamar was saying, you know, there's a lot of complexity with the SAP data and a lot of value there. How can we manage that in a prepackaged way, bringing together best of breed solutions with proven capabilities and bringing this to market quickly for our joint customers. You know, Snowflake and AWS have been strong partners for a number of years now, and that's not only on how Snowflake runs on top of AWS, but also how we integrate with their complementary analytics and then all products. And so, you know, we want to be able to leverage those in addition to what Qlik is bringing in terms of the data transformations, bringing data out of SAP in the visualization as well. All very critical. And then we want to bring in the predictive analytics, AWS brings and what Sage brings. We'll talk about that a little bit later on. Some of the technologies that we're leveraging are some of our latest cutting edge technologies that really make things easier for both our partners and our customers. For example, Qlik leverages Snowflakes recently released Snowpark for Python functionality to push down those data transformations from clicking the Snowflake that Itamar's mentioning. And while we also leverage Snowpark for integrations with Amazon SageMaker, but there's a lot of great new technology that just makes this easy and compelling for customers. >> I think that's the big word, easy button here for what may look like a complex kind of integration, kind of turnkey, really, really compelling example of the modern era we're living in, as we always say in theCUBE. You mentioned accelerators, SAP accelerators. Can you give an example of how that works with the technology from the third party providers to deliver this business value Itamar, 'cause that was an interesting comment. What's the example? Give an example of this acceleration. >> Yes, certainly. I think this is something that really makes this truly, truly unique in the industry and again, a great opportunity for customers. So we kind talked earlier about there's a lot of things that need to be done with SP data to turn it to value. And these accelerator, as the name suggests, are designed to do just that, to kind of jumpstart the process and reduce the time and the risk involved in such project. So again, these are pre-packaged templates. We basically took a lot of knowledge, and a lot of configurations, best practices about to get things done and we put 'em together. So think about all the steps, it includes things like data extraction, so already knowing which tables, all the relevant tables that you need to get data from in the contexts of the solution you're looking for, say like order to cash, we'll get back to that one. How do you continuously deliver that data into Snowflake in an in efficient manner, handling things like data type mappings, metadata naming conventions and transformations. The data models you build all the way to data mart definitions and all the transformations that the data needs to go through moving through steps until it's fully analytics ready. And then on top of that, even adding a library of comprehensive analytic dashboards and integrations through machine learning and AI and put all of that in a way that's in pre-integrated and tested to work with Snowflake and AWS. So this is where again, you get this entire recipe that's ready. So take for example, I think I mentioned order to cash. So again, all these things I just talked about, I mean, for those who are not familiar, I mean order to cash is a critical business process for every organization. So especially if you're in retail, manufacturing, enterprise, it's a big... This is where, you know, starting with booking a sales order, following by fulfilling the order, billing the customer, then managing the accounts receivable when the customer actually pays, right? So this all process, you got sales order fulfillment and the billing impacts customer satisfaction, you got receivable payments, you know, the impact's working capital, cash liquidity. So again, as a result this order to cash process is a lifeblood for many businesses and it's critical to optimize and understand. So the solution accelerator we created specifically for order to cash takes care of understanding all these aspects and the data that needs to come with it. So everything we outline before to make the data available in Snowflake in a way that's really useful for downstream analytics, along with dashboards that are already common for that, for that use case. So again, this enables customers to gain real-time visibility into their sales orders, fulfillment, accounts receivable performance. That's what the Excel's are all about. And very similarly, we have another one for example, for finance analytics, right? So this will optimize financial data reporting, helps customers get insights into P&L, financial risk of stability or inventory analytics that helps with, you know, improve planning and inventory management, utilization, increased efficiencies, you know, so in supply chain. So again, these accelerators really help customers get a jumpstart and move faster with their solutions. >> Peter, this is the easy button we just talked about, getting things going, you know, get the ball rolling, get some acceleration. Big part of this are the three companies coming together doing this. >> Yeah, and to build on what Itamar just said that the SAP data obviously has tremendous value. Those sales orders, distribution data, financial data, bringing that into Snowflake makes it easily accessible, but also it enables it to be combined with other data too, is one of the things that Snowflake does so well. So you can get a full view of the end-to-end process and the business overall. You know, for example, I'll just take one, you know, one example that, that may not come to mind right away, but you know, looking at the impact of weather conditions on supply chain logistics is relevant and material and have interest to our customers. How do you bring those different data sets together in an easy way, bringing the data out of SAP, bringing maybe other data out of other systems through Qlik or through Snowflake, directly bringing data in from our data marketplace and bring that all together to make it work. You know, fundamentally organizational silos and the data fragmentation exist otherwise make it really difficult to drive modern analytics projects. And that in turn limits the value that our customers are getting from SAP data and these other data sets. We want to enable that and unleash. >> Yeah, time for value. This is great stuff. Itamar final question, you know, what are customers using this? What do you have? I'm sure you have customers examples already using the solution. Can you share kind of what these examples look like in the use cases and the value? >> Oh yeah, absolutely. Thank you. Happy to. We have customers across different, different sectors. You see manufacturing, retail, energy, oil and gas, CPG. So again, customers in those segments, typically sectors typically have SAP. So we have customers in all of them. A great example is like Siemens Energy. Siemens Energy is a global provider of gas par services. You know, over what, 28 billion, 30 billion in revenue. 90,000 employees. They operate globally in over 90 countries. So they've used SAP HANA as a core system, so it's running on premises, multiple locations around the world. And what they were looking for is a way to bring all these data together so they can innovate with it. And the thing is, Peter mentioned earlier, not just the SAP data, but also bring other data from other systems to bring it together for more value. That includes finance data, these logistics data, these customer CRM data. So they bring data from over 20 different SAP systems. Okay, with Qlik data integration, feeding that into Snowflake in under 20 minutes, 24/7, 365, you know, days a year. Okay, they get data from over 20,000 tables, you know, over million, hundreds of millions of records daily going in. So it is a great example of the type of scale, scalability, agility and speed that they can get to drive these kind of innovation. So that's a great example with Siemens. You know, another one comes to mind is a global manufacturer. Very similar scenario, but you know, they're using it for real-time executive reporting. So it's more like feasibility to the production data as well as for financial analytics. So think, think, think about everything from audit to texts to innovate financial intelligence because all the data's coming from SAP. >> It's a great time to be in the data business again. It keeps getting better and better. There's more data coming. It's not stopping, you know, it's growing so fast, it keeps coming. Every year, it's the same story, Peter. It's like, doesn't stop coming. As we wrap up here, let's just get customers some information on how to get started. I mean, obviously you're starting to see the accelerators, it's a great program there. What a great partnership between the two companies and AWS. How can customers get started to learn about the solution and take advantage of it, getting more out of their SAP data, Peter? >> Yeah, I think the first place to go to is talk to Snowflake, talk to AWS, talk to our account executives that are assigned to your account. Reach out to them and they will be able to educate you on the solution. We have packages up very nicely and can be deployed very, very quickly. >> Well gentlemen, thank you so much for coming on. Appreciate the conversation. Great overview of the partnership between, you know, Snowflake and Qlik and AWS on a joint solution. You know, getting more out of the SAP data. It's really kind of a key, key solution, bringing SAP data to life. Thanks for coming on theCUBE. Appreciate it. >> Thank you. >> Thank you John. >> Okay, this is theCUBE coverage here at RE:Invent 2022. I'm John Furrier, your host of theCUBE. Thanks for watching. (upbeat music)

Published Date : Dec 1 2022

SUMMARY :

bringing SAP data to life, great meeting you John. then going to jump into what On the Cloud Partner side, and I'm the senior vice and the solutions, and the value chain and accelerate time to value that are going to be powering and data to do so. What's the dynamic powering this trend? You know, it's time to value all the time with customers. and that's driving all the and it's also a solution by the way I mean, you got partnering and bringing this to market of the modern era we're living in, that the data needs to go through getting things going, you know, Yeah, and to build in the use cases and the value? agility and speed that they can get It's a great time to be to educate you on the solution. key solution, bringing SAP data to life. Okay, this is theCUBE

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Nikhil Date, Domestic & General & Milan Bhatt, Hexaware | AWS re:Invent 2022


 

>> Good afternoon from Vegas, guys and gals. We're so happy that you're with us. This is theCUBE live at AWS re:Invent '22. This is our third day of coverage. We started Monday night, so we're counting that as day one. Loads of conversations we've had already. We know that you know that 'cause you've been watching. I'm here with Dave Vellante. Dave, great to be here with you with somewhere between 50,000 and 70,000 people. And we're excited for our next conversation. We've got two folks joining us who are new to theCUBE, soon will be alumni. Milan Bhatt joins us, the president and head of Cloud at Hexaware. And Nikhil Date, the Director of Engineering and Application Services at Domestic & General. Guys, welcome to the program. >> Thank you >> Thanks for having us. >> So Domestic & General, or D&G, is a customer of Hexaware, but Milan, we want to start with you. Give the audience an overview of Hexaware. What do you do? What's the business model? >> Yeah. So, Hexaware is a technology services company. We are a global partner of AWS, and essentially, we help customers like Domestic & General, you know, accelerate their digital transformation journeys. We like to think of ourselves as a billion dollar startup. And like Amazon, it is always day one at Hexaware. And, you know, I look forward to the conversation, but any company in the world that is looking at cloud-led digital transformation, they have to put Hexaware on the consideration list. Because, you know, not only do we work with a lot of customers, analysts like Gartner, they have rated us as a visionary in helping customers become, you know, digitally enabled, bring better customer experience to their end customers. >> Excellent. Well, we're glad to feature Hexaware on the program. >> Milan: Thank you. >> Nikhil let's bring you into the conversation. Talk to the audience about Domestic & General. What kind of business is it? What's the business model? >> Sure, thank you. So we are, you know, 110-year-old business, right? I mean, we started insuring sheep in Australia, if you believe it, you know, which is quite an origin story. But at the moment, you know, the primary business is keeping our customers world running. So what do I mean by that? We protect in warranty and out-of-warranty care for domestic appliances. You know, TVs, boilers, refrigerators, washing machines, that kind of thing. But we are also a B2B company in the sense that, you know, you might think you are getting a warranty from some of our biggest customers, like Whirlpool or, you know, Bosch, Siemens, or Samsung, but actually it's D&G at the back trying to administer that for you. So, you know, we are in 13 countries. Just launched in the US last year, but big plans. >> So it's really interesting because we all have appliances, and we can relate to, especially, you know pre or post-pandemic, how difficult it is to get service. So you're kind of like, in a way, you've got to build a digital platform like Uber, connecting drivers and passengers, right? And so you've got the supply of individuals who know how to fix stuff, right? And you want to make it as easy as possible for the customer. So was that the genesis of this digital transformation? Can you talk about those business drivers? >> It was, actually, and it's a fantastic point, because trying to become a platform business is what this journey has been all about for us, right? I think, you know, we are a pioneer in what we consider the subscription model. So customers pay a small amount per month as opposed to a big lump sum amount that they have to pay at the point you buy the appliance. And importantly, you can actually buy our product to pay in installments at the point something breaks down. So it's not just something that you buy at the point of sale or at the point you try to register. You can buy it at any time. And the goal really is to have warranty in a box that you can take anywhere, you know, anywhere in the world. So, you know, but it's a great point. Digital transformation is what it is all about. >> And there is a real lack right now of qualified technicians. >> That's right. >> Is there anything within the platform to incent those individuals to participate in your business? >> You know, this is what we consider a multi-tier approach. I think at the moment, the service that we offer is largely top tier, right? So we will get you an engineer that is certified by the manufacturer with the manufacturer warranty. And it's a no fix, no fee model, you know? So, you know, we guarantee either to repair or replace the appliance, you know? That's the model. But you are right, I think in the future stage would be, you know, why wouldn't we want to have anybody who's got the right skills to come in and work off the platform? Absolutely right. >> Nikhil, talk about, you said this is a legacy business, been around for quite some time. You've been there for not quite two years. What drew you to the organization? And where were they in their digital transformation journey? Because I always think legacy companies, this a big challenge, and it's cultural challenge to really transform, but companies these days have no choice. >> Again, a fantastic point, right? I think some of the, you know, 110-year-old business, right? And some of the tech, you would be forgiven for thinking it's that old. But the assets that we had are our people, right? Who are really passionate about the business. And I think what we had to do is to find a partner that can upskill the tech, but also upskill the people at the same time and upskill the delivery model, right? So we've a very traditional left-to-right waterfall, you know, planet first, big upfront planning, and then deliver kind of organization. And by working with a partner such as Hexaware and embracing cloud, because, you know, our first and our go-to will be a SaaS or a cloud provider. And, you know, doing that was the massive agenda that drew me to the company. But I think what is also fair is, you know, digitization or digitalization, is a misunderstood and often abused term, right? Because for the most part, when companies start, and I'm not saying it's right or wrong, but, you know, for the most part, when companies start on this journey, they take a journey that works in the brick and mortar world, and we were a contact center business, and just try to move it to the digital journey, right? It's not a great customer experience. I'll give you an example, right? Now, if you call our agent and say, "Yeah, I'm trying to register an appliance," they will tell you where to look for the serial number. But if you're on a digital channel, you don't know where to look. There's nobody, you know, who can help you. The model number, who remembers the model number of the washing machine they bought, right? I mean, you know, it's stuff like that, you know, which would feel, you know, for a digital native, my son, you know, for example, would think, "How can you even ask a customer for that?" But, you know, it's that change in the model, that's what this is all about. >> Yeah, it's like when you get to go, "What's your account number?" I have no idea what my account number is. So when did this whole project start? How was Hexaware involved? And where did Hexaware start? Like, how did you sort of gauge what the requirement was? Take us through that little- >> Sure. So, you know, when Nikhil and the rest of the management team came in, they came up with a competitive process where, you know, and it is refreshing to remember, I think they've stuck true to their vision. They were very clear that they were not looking for someone who can just digitize their paper processes, but who can help them completely re-imagine, you know, what the new process would look like what the new experience would look like. And, you know, remember, they were running this process at the height of the pandemic, so we couldn't meet anybody in person. We did everything virtual. And we were using cloud technology, but, you know, the way they run the process, they wanted to make sure that a provider brings in a mix of experience and engineering expertise. And that's really hard to find. But equally importantly, you remember those culture sessions that we did? They figured out some very creative ways of making sure that there is a cultural fit. So, for example, they did virtual breakout sessions where, you know, people were sort of asking each other, you know, if you want to have dinner with someone like a celebrity, who would it be? So, you know, these little things to make sure that there is a match and people can actually work. >> Relationship building too. >> The relationship building. It's hard to do in a virtual environment, but it was a competitive process. They looked at us in terms of engineering, you know, experience, our ability to transcend change and run, and, you know, really focus and align to keep their objectives first, right? Work as a true partnership. Do you agree? >> I would agree. And I think, you know, one of the biggest goals here was to make sure that, this is not an arms length vendor relationship, right? You know, this is an extension of our team. So these are our people, you know, for the people that work on D&G, you know, they work in the D&G way, you know, and that means that they can also challenge us, you know, which is quite refreshing, right? People stopping and saying, "Why are you asking me to do this?" You know, it's very refreshing, I think, you know, to work with a partner that is sold on the vision and committed to helping you achieve success. >> That synergy creates that flywheel. And like you said, at D&G, Hexaware, we're a team, we're working together. Nikhil, share with us some of the significant business outcomes that Hexaware services and AWS are helping the company to achieve? Because there's some big numbers there. >> Indeed. Yeah. So, you know, in the digital journey itself, like I said, we are also a B2B business. You know, one of the key challenges is every client wants their own brand, right? So, you know, a journey for customer X has to look like the customer X brand. And our journey for customer Y will have to do the same. You know, when you try to stretch this to a technology problem though, it means that, you know, we were trying to be too many things for too many people, and that slowed things down and increased complexity. So from our point of view, you know, when we started with the digital journey or in the middle of the digital journey, we thought, we need to have a library of reusable components. We need white labeling, right? So there was a root in branch re-engineering of the digital proposition to allow us to, you know, serve multiple clients with the same underlying technology. And that has meant that, you know, in some cases, we are going to market, you know, two, three times faster than what we were. Costs, obviously, you know, 50% cheaper. But, you know, I think the big thing here, and, you know, this is the unstated benefit, is because now there is a common underlying technology innovation that client X wants to do becomes available for client Y. You know, which means that, you know, there's a virtual circle of, you know, constant improvement. So, you know that, from my point of view, that's the big benefit. >> And would you agree that you are still only in the first quarter of a football game? >> Absolutely. >> I think a lot of ambitious plans. So, you know, this is just the beginning. And the way they have built the organization, the way they have driven the culture change, you know, I'm very hopeful for great things to come. >> Paint a picture of the tech. I'm interested in the architecture, and I'm really interested in the data component and how that's affected your business. >> So I mean, you know, multilayered tech architecture, as you can imagine. Then, you know, we still have a legacy, you know, legacy components running off our own PET mainframe, as we like to call it. But, you know, from a forward point of view, what we really want is to allow clients to self-serve, right? Not have to, you know, because at the moment, the only service we can offer is what I call the white glove, right? Which means, you know, somebody has to sit down with us, have a discussion on the requirements, but people should be able to self-serve, you know, look at the catalog of what it is we can do for them and go for it. Data is a very interesting point, right? Because not only are there, you know, geography restrictions around where customer data can go to, obviously, payments and PCI compliance is an issue. But last but not least, you know, some of this data is very, you know, unique to what the clients want to own and manage. And, you know, if you are a, you know, a typical homeowner, you will have appliance from all kinds of manufacturers, right? Many of whom would be our customers. But how much data we can share, because we recognize you as a person, but how much data we can share, there are restrictions. But, you know, building our data abstraction layer allows us to, you know, take care of that. But you're absolutely right, in terms of, But again, the potential for where the data can be mined, because, you know, the engineer also has to be local to where you live. You know, you can't come from 100 miles away. So, you know, the ability to use data to, you know, not just transform our business, but our client's business is phenomenal, you know? >> Do you actually have a mainframe? >> Yes >> We do do. (laughter) >> Adam Selinsky wants to move it into the cloud. (laughter) >> They have every possible technology that you can think of. I mean, 100-year-old business evolved over a period of time. And, you know, if I could add, you know, what has been really impressive about the decision making at D&G is that they have adopted cloud in the right way, right? So they are one of the few customers who have truly taken AWS well architected to heart. They have taken things like, you know, take the right workloads to the cloud and wait to do the right remediations before you take the rest of the workloads to the cloud. They've used native services available on AWS from apps perspective as well as a data perspective. So that's sort of a little bit more color on the technology and architecture. >> But you've essentially SaaSified your business and you basically have D&G cloud that you're delivering to your customers for self-serve. Is that fair? >> That's the vision, yes. The idea is to get there. And, you know, if we assemble what I call, you know, out-the-box solutions in a clever way, then that becomes the platform that we can replicate success on. And at the moment, our business needs what I call boots on the ground. When we are a true platform business, we should be able to operate without having, you know, any presence in country, with the partners leveraging the platform to do what what's next. >> I'm curious, Milan, you said that one of the great things that D&G has done is really adopted cloud in the right way. Do you, Nikhil, think of cloud first or cloud right approach? Because you've got a mainframe, so I'm just wondering if it's more what's right for cloud versus everything cloud first. >> Correct. I mean, I actually, you know, or we actually tend to start even two steps before that, right? I think it's really whether we need to buy or whether we need to build, right? And if we need to buy, then, you know, how easily would that thing that has been bought fit into what is a very complex architecture, as Milan said, right? I mean, any technology you can imagine we probably have it, but we want to simplify it, right? And this is a journey. So which means that, you know, we start with can SaaS product do it? And then we also want to go wherever we are building, then it has to be on the cloud. It has to be designed for scaling. It has to be designed to be in multiple geographies, multiple countries with the relevant data protection baked in. So, you know, that's the decision-thinking process. You know, that the goal is to not, I mean, you know, we had a project started 18 months ago that wanted to buy more tin, but we put a stop to that, right? And saying that, "You know, come on, you can't have that." Not in this day and age, you know, when the cloud can pretty much do everything that you need. >> Do you think of D&G, this is a question for you. We're almost out of time, but I'm just curious, I'm looking at your website, D&G, the experts who repair and replace the household products everyone relies on. Do you think about it as a repair company? Do you think about it as a tech company that delivers these repair services? >> I mean, this is the conversation we have in our teams all the time, right? That when our vision is successful, we will become a tech business. At the moment, I don't think we are, you know? At the moment, I think we are on a journey, you know, because, you know, we are multi-channel, you know, and our customers love us, you know, touch wood. But are we a true tech company? No, but we are getting there, right? I think, you know, that's the plan. >> You're on the journey? >> Yeah. >> Awesome stuff. Last question for each of you, a little bit different. Milan, question for you. You have a billboard or a bumper sticker, whichever, or maybe a sticker for your laptop and it's about Hexaware, and you want to really convey, in a compelling, but really short way, why are we so great? What would that sticker say? >> Awesome. Like I said at the beginning, if you are thinking about a digital transformation, if you are a company that has been around for a long time, you've got to think of us, you know, as a partner. So that's what I would say, because, you know, the purpose of our company is creating smiles through a combination of great people and technology. So that's what we live for. And, you know, brought a smile to me when Nikhil said that our customers love us, and somewhere, we have a small role to play in that. >> I love that. Nikhil, I'm going to ask the same question. I was going to ask you a different one, but I would love to, I mean, we talked a lot about D&G and the incredible business transformation that you've been on. What's that bumper sticker for D&G? What is that bumper sticker for D&G? >> Oh, yeah. Okay. We want keep your world running, right? I mean, you know, from our point of view, you know, you rely on the appliances to keep your home running, and we want you to rely on us to make sure your world keeps running. You know, that's what this is all about. It has to be slick. Touch wood, hopefully, you never have a problem, but if you do, we want to be there, you know, to make sure that your world keeps running. >> I love it. Awesome, guys. Thank you, Milan. Nikhil, thank you so much for joining Dave and me on the program. >> Thank you. I enjoyed the conversation. >> Great partnership. Hexaware, first time on theCUBE, now you're an alumni. You're an alumni too. We appreciate your insights, sharing the story. It's a really compelling story. Thank you. >> And thank you for all the support, Nikhil. >> Of course. >> All right. >> For our guests and for Dave Vellante, I'm Lisa Martin. You're watching theCUBE, the leader in live enterprise and emerging tech coverage.

Published Date : Nov 30 2022

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Dave, great to be here with you What do you do? Because, you know, not only do we work Hexaware on the program. Nikhil let's bring you But at the moment, you know, And you want to make it as easy I think, you know, we are a pioneer And there is a real lack right now So, you know, we What drew you to the organization? I mean, you know, it's stuff like that, Yeah, it's like when you get to go, but, you know, the way and run, and, you know, really focus And I think, you know, one And like you said, at D&G, Hexaware, And that has meant that, you know, So, you know, this is just the beginning. in the data component So, you know, the ability to use data to, We do do. move it into the cloud. you know, take the right and you basically have D&G And, you know, if we assemble what I call, I'm curious, Milan, you said And if we need to buy, then, you know, Do you think about it as a repair company? I think, you know, that's the plan. and you want to really convey, because, you know, the I was going to ask you a different one, to be there, you know, Nikhil, thank you so much for joining I enjoyed the conversation. insights, sharing the story. And thank you for the leader in live enterprise

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Ramesh Prabagaran, Prosimo | AWS re:Invent 2022


 

(gentle music) >> Hello, beautiful humans and welcome back to fabulous Las Vegas, where we are combating the dry air of the desert and all giggling about the rasp of our voice at this stage. We're theCUBE and we are live from AWS reinvent. I am Savannah Peterson, joined by the fabulous Paul Gillin. Paul, how are you holding up? How are your feet doing? >> My feet are, I can't feel them anymore. (both laugh) >> We can't feel much after these feet. >> Two miles. Just to get from, just to get to to the keynotes this morning. >> Did you do your cross training to prepare >> For, >> Apparently not well enough. (Savannah laughs) Not well enough. >> Well, it's great to have you here >> likewise. and I'm very excited for our next conversation. We've got Ramesh from Prosimo. >> Thank you. >> Savannah: Welcome to the show. How is the show going for you? How's your voice? >> Oh my God. I woke up this morning and I could not hear my own voice. I'm like, this is not me. I think it's the dry air here, so if I cough, I apologize in advance. But no, the show has been great. It's been nonstop at the booth. It's wonderful to see all the customers in one place so you don't have to schedule lots of meetings spread across three, four weeks. So you get to >> Savannah: Right. I, yeah >> So yesterday was like eight to six, nonstop and it was awesome, right? Because you get to meet all these guys. The other important thing is the focus on the right layer, right? Like, I loved the keynote from Adam. It was about applications, services, data. Nowhere in there was there like infrastructure. Like we are infrastructure, right? I actually love that because that's where the focus should be and that's what customers are caring about right? So it's, it's been great so far. >> Yeah. I'm so happy to hear your booth's packed. I know exactly what you mean. I mean, we're going to be talking about optimization. It's a theme, but we also optimize our time here >> Ramesh: Yeah. >> on the show floor by getting to engage with our community. Prosimo's been around for three years just in case folks aren't familiar, give us the pitch. >> Sure. We are in the cloud networking space, solving for two problems. What happens within the cloud as you bring up VPCs, vnet and workloads, how are they able to talk to each other, secure each other, and how to use those access workloads? Those are the two problems that we solve for. It stemmed from really us seeing a complete diversion in what cloud wants versus what network really focuses on. Cloud has been always focused on applications and speed of operations and network has always been about reliability, scalability, and robust architecture. And we didn't really see these things come together. So that's when prosimo was born. >> So what are some of the surprises newcomers to the cloud may encounter with networking, with cloud networking that was not a factor when they were fully on-prem? >> So the first thing is in the cloud, you can't deal with the workload the same way you dealt with in the data center. In the data center, you usually had pools of service. They were all allocated some level of addressing. And it was not about the workload, it was more about the identity, IP addresses and so forth. In the cloud, those things have completely gotten demolished, right? You have to refer to a S3 service as an S3 service. It's not an IP endpoint. IP endpoint comes and goes, right? >> Savannah: Yeah. >> And so you have to completely shift around that, right? >> Now, this actually challenges almost 10 years, 12, 20 years maybe, of networking that we knew about, right? So that's why cloud networking is almost night and day difference compared to regular networking right? And, we're seeing that and that's what we are really helping customers with. >> What are some of the trends that you're seeing? I, well actually, let me ask you this question. Do you, is there an industry or vertical you work with specifically? I would imagine most people across, >> Ramesh: The Yeah, across. >> Yeah. >> Anybody that has workloads in the cloud right? >> Yeah, right. >> Ramesh: That's, >> I mean I can't imagine any companies that would have that. >> Exactly. (Savannah laughs) >> What are some of the trends that you're seeing? I know we talk about time to value. We talk about cost optimization. Is that the top priority for your customers? >> Yeah. Up until end of last year, a lot of the focus was about speed of operations. And so people would look at what are the type of workloads? How do I enable things? How do I empower my development team? So, if I'm the cloud platform team responsible for connecting, securing and making sure my applications can get deployed smooth and fast, that was the primary focus. Fast forward to this year, we started to see this a little bit at the beginning of the year. Now it's in full force. It's about cost control, right? It's about egress charges coming out of the cloud. Suddenly the cloud bill and every single line item on the cloud bill is in focus, right? And so that has a direct impact on what does this mean for networking. Cloud networking for many may not be familiar, it's about 14% of the cloud bill. And so anything that materially moves the needle on the cloud networking costs can actually have a have a big impact, right? And so we have seen the focus on the speed of operations are still there but cloud cost control has become a big part of it. >> So where are the excesses? I mean, it's, it's a big part of the bill. Where can company, where do companies typically waste money in networking costs? >> So, if you bring a person who understands networking and networking architecture really, really well, they'll can build a solid architecture, but they'll not focus on operations and automation. If you bring a 25 year old, they will automate the heck out of it. They know python day in and day out. And so they'll automate the heck out of it but it will not be with a robust architecture, right? And so you, on one hand, you end up wasting because you do things very suboptimally. It's a solid architecture, it's a really good design but it's really bad for operations. In the other hand, with push of a button you can get anything done but underneath the covers, underneath the hood, if you look at it, it's a mess, right? And so you have more competence than necessary. And so, what customers want is really a best of both, right? You need solid architecture that has all the right principles but also you need the automation so that you don't employ four, five people and a whole toolkit in order to make things work, right? And that's where we see most of the efficiencies come from >> You said you were you were super busy at your booth. Do customers understand that this is a problem now? >> So more so now than I would say last year. The last reinvent when we had a session. >> Yeah. >> We had to educate a lot of people on these are the requirements for cloud networking. Thanks to Gartner, thanks to many of the sessions you guys have been doing as well. The focus and the education for what cloud networking requires has started to come about. Now, this is where the savviness of the customer is important, right? Like there are customers in different stages of their journey. Those that have been operating in the cloud for three years plus, know that they've crossed that initial phase, right? Like you have basic hygiene, you have certain things and moving from hundreds of VPCs to maybe about thousand, right? And so at that time, the set of challenges I need to work with are very, very different, right? So now increasingly we are seeing at the booth the challenges are, "Hey, I know how to operate in the cloud". Right? Like, "Don't talk to me about that." Right? "But how do I get from hundred to a thousand?" Because I have a gun to my head. My CIO has said, I need to decommission my data centers in the next couple of years and I need to go all in on cloud. Help me with that, right? And so it's the, I wouldn't call it like massive scale it's the scale from kind of the trivial to the next stage that's actually causing a lot of these problems to surface. >> It's that layer of transformation. >> Ramesh: Yeah. It's when you've made the commitment and now we've got to catch everything up >> [Ramesh} exactly. >> across the company locations and probably a variety of different silos doing different things. >> Ramesh: Exactly. Yeah. >> Super complex. So, how do folks get started with you? >> Yeah, so typically we start with like, even if the customer says, "Here's what my blueprint looks like." We say, "Bring two regions." That's it, two regions, a few workloads. We'll help you set up the connectivity, set up the secure access required, set up the foundational things There's a certain level of automation, right? Let's get to that point because governance is different. The cloud privileges are different so let's work through all of that, right? Usually this takes about a week or so. The actual proof of concept, proof of value can be done in a day, but getting permissions and what not takes about, about a week, right? And once you show two regions then it's actually game on, right? Then you go from 10 VPCs to a hundred to a thousand and it's just like one to one thing after another. So that's usually how we see customers get started. We have a full stack that covers kind of what does this mean for the network to application services to kind of layer seven and so forth. We tell the customer, as much as we want you to focus on the entire stack, let's start with one, right? Start baby steps, start with one. Because for many, cloud itself is, I wouldn't say new but they're in a region that's not comfortable, right? So you wannna, you don't want to throw too much at them. >> Savannah: Right. >> So we help them kind of progressively move towards different types of workplace. >> Savannah: Yeah. >> And you have a multicloud story as well. >> Ramesh: That's correct. >> So when companies begin to cross clouds with workloads, move them between clouds, what kinds of issues emerge then? >> Yeah, so there are two parts for this, right? There is the AWS and data center and then there is the AWS plus other clouds. Two different set of problems, actually, >> Paul: Hm-hmm. Hm-hmm. The AWS plus connectivity, back into my data center almost every single enterprise. We deal with kind of the global 2000. Every single one of them has that, right? And so we kind of, we go through a series of steps, come up with an architecture, deploy a solution. After that, it's, Hey, I have BigQuery in Google that needs to talk back to an S3 bucket out here. Like, no networking solution can help you with that. Like, you need like cloud native principles in order to come into the picture. So increasingly we are seeing requests for, hey I have a distributed workload. It's not, it's not that one single application is spread across multiple clouds, but I have these islands of workloads that all need to talk to each other. >> Paul: Right. And what I don't want to do is actually build highways that actually connect all these things together because that's a waste of time. I actually want to make sure that only these applications that care about the talking to each other, are allowed to talk to each other. So that's kind of one foundational thing that we see. A few others are around compliance and governance. So we say, Hey, if I'm a retailer, I need to have some workloads in Azure some in the GCP and so forth. So it depends on kind of the industry compliance, regulatory requirements and so forth. >> So many different needs >> Ramesh: Exactly. for so many different types of companies. But also, you know, creating that efficiency is so great. >> Ramesh: Yup. >> And especially that time to value tune, cost reduction >> Ramesh: Yup. doing a lot of great things for your customers. There's a note on my run sheet here that you've seen some success with Topgolf and I suspect we have some golfers in the audience. John even used to be a caddy. We had a caddy segment with someone who was a pro caddy. Drew, when we were at Cape Con. Tell us about that story. >> So it was a really wild idea. We said, okay people are going to be walking around 22,000 steps right? >> Savannah: Yeah. >> And so >> Like Paul, >> And, they're going to be talking to people, listening to sessions. So we said, let's, what do most others do? You set up some time in a restaurant, you come, you have a social time, and what not. We said, let's give people something different. So we reserve the Topgolf here and we opened it up. We initially paid for a certain number of things. It's actually gone three x of that right now. So we had in the Topgolf, can you give us like the entire thing? I think people just want to go do something different, right? >> Savannah: Yeah. >> And of course the topic is important but equally important is like, I just want to have a good time, right? >> Yeah. And if you, hit a few And there you go. >> It doesn't have to relate back to network >> Cloud, network. >> Yeah, exactly. And so >> Well, it's all about building community. >> Exactly. >> And especially right now, we all, you know, we're stronger together. >> Ramesh: Yup. We're entering a unique time, we're coming out of a unique time. >> Ramesh: Exactly. >> And, no, I think that's great. And we actually do a swag segment here on theCUBE, differentiating on the show floor. I mean, it's clear because of how thoughtful you are >> Ramesh: Yeah. there's a reason that your, that your booth is so busy. >> Ramesh: That's right. >> So what's next? What can you, can you give us a little sneak preview? What's coming out for you? >> Yeah, so, I'm sensitive and sympathetic to all the macroeconomic conditions that are happening but there's been, we have not skipped a beat. So our business is growing really well. Thanks to all the things that are happening in the cloud. Increasingly, folks are looking at, you know, how how do I move in mass into the cloud? And so a few themes have come about as a result. One, certainly around cost control. How do I, how do I make, how do we make sure that we help our customers in that journey, right? So we have a few things around those lines. Modernization, especially after you go through the first few workloads, the next few that come about are invariably modern workloads. And modern workloads is this sensitive thing where I think the ultra savvy developers know what to do but the infrastructure guys don't know what to do in order to serve, right? And so we have actually developed a set of capabilities to help with that kind of modernization, right? Because it's not enough if your apps are modernized, your infrastructure that serves the apps also need to be modernized. And so those are the, those are the things and certainly, getting our customers less than us. We want to get our customers to talk. And so you'll see quite a bit of that as well. >> I want to ask you about a statement that was in the notes that we were reading, running up this interview. Zero Trust network access is the next solution that will be disrupted. What do you mean by that? >> So, when we started the company about three years ago, zero test network access was there. It was about maybe two, three years old at that time. And so we said, it needs to be done differently in the cloud. Why? Because you are a user. You're trying to access an application in the cloud. Do you care what's in the middle? You really don't, you just want to be able to open up your laptop, go to dub dub something.com and you should be able to access, right? But that's not how the experience is today. There's invariably something that comes, a middle mile solution that comes in the middle, right? And then the guy needs to operationalize all of that. And that now passes on to you. You need to launch a an agent on your thing, connect into something. It just brings a lot of complexity, right? So we looked at that problem and we said, cloud has done really really a few things really, really well, right? It's literally at your doorstep. Cloud presence is literally at your doorstep. So as you open up your browser, connect from your home, I don't need anything in the middle. I am jumping straight into the cloud. And so when you do that, then you actually have the luxury of bringing a few capabilities to the entry point of the cloud so that security can be done better, posture control can be done better and so on and so forth. So we developed those capabilities almost three years ago. We have quite a few large enterprises that have deployed this. And we fundamentally believe on building on top of the hyperscale network because billions of tens of billions of dollars go into the investment here. And we want to be building a layer of value on top, right? And so we've been working closely with our AWS buddies here and actually built capabilities so that the infrastructure presence, the massive reach and also the underlying capabilities for zero trust are provided. But what the customer regains in terms of value is through our platform, right? And so we'll see a whole lot more innovation along these lines. Probably bad news for the Middle Mile provider who sit in the, in the middle because hey AWS is literally at your doorstep, so you have to rethink your strategy. >> Going to be a lot of agility >> Ramesh: Yes, absolutely. >> In a very different context than we normally use it in Nerdland. And no, I think that's great. So we have, it's an exciting time for you as a company. We have a new challenge here at Reinvent. >> Okay. >> On theCUBE. I know you're a venerable alumni. >> Yep. >> You have been on theCUBE multiple times with multiple companies which is very impressive. Which says a lot about you. Although given how fun this interview's been, I'm not surprised. Give us your 30 second, Instagram real highlight, sound bite on the biggest or most important theme or takeaway from this year's show. >> From this show? Yeah, so if you look across the keynotes in all the sessions, the focus is on data, services and the applications. So the biggest takeaway I would offer anybody is focus on that first because that's where the outcome needs to shine. The rest of the stuff is a means to an end. I am an infrastructure guy through and through, I have been for the last 20 years. It hurts me to say infrastructure is a means to end but it is, right. Let the people dealing with the infrastructure deal with the infrastructure. If you are a customer or a client of the service, focus on the outcome, focus on the apps, focus on the services focus on on the data. That would be the biggest takeaway. >> Savannah: I appreciate your >> Paul: Words of wisdom >> Savannah: transparency. Yeah, no, exactly. Words of wisdom and very honest words of wisdom. Really great to talk to you about intelligent infrastructure. >> Absolutely. >> Savannah: Thank you so much for being on the show, Ramesh. >> Thank you. >> Savannah: It's been, it's been awesome. Paul, it's always a pleasure. >> Likewise. Thank you all for tuning in today here live from the show floor at AWS, reinvent in beautiful sin city, in the high desert and the high end dry desert with Paul Gillin. My name is Savannah Peterson and you're watching theCUBE, the leader in high tech coverage. (gentle music)

Published Date : Nov 30 2022

SUMMARY :

of the desert and all My feet are, I can't feel them anymore. Just to get from, just to get to Apparently not well enough. and I'm very excited How is the show going for you? so you don't have to schedule lots Savannah: Right. the focus on the right layer, right? I know exactly what you mean. on the show floor by getting Those are the two problems In the data center, you that we knew about, right? What are some of the companies that would have that. (Savannah laughs) Is that the top priority a lot of the focus was I mean, it's, it's a big part of the bill. And so you have more you were super busy at your booth. So more so now than of the sessions you guys and now we've got to across the company locations and Ramesh: Exactly. how do folks get started with you? for the network to application services So we help them kind And you have a There is the AWS and data center in Google that needs to talk the talking to each other, But also, you know, creating golfers in the audience. people are going to be the entire thing? And there you go. And so Well, it's all about now, we all, you know, of a unique time. on the show floor. that your booth is so busy. are happening in the cloud. is the next solution so that the infrastructure presence, for you as a company. I know you're a venerable alumni. on the biggest or most focus on the apps, focus on the services to you about intelligent infrastructure. much for being on the show, Savannah: It's been, it's been awesome. and the high end dry desert

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Scott Castle, Sisense | AWS re:Invent 2022


 

>>Good morning fellow nerds and welcome back to AWS Reinvent. We are live from the show floor here in Las Vegas, Nevada. My name is Savannah Peterson, joined with my fabulous co-host John Furrier. Day two keynotes are rolling. >>Yeah. What do you thinking this? This is the day where everything comes, so the core gets popped off the bottle, all the announcements start flowing out tomorrow. You hear machine learning from swee lot more in depth around AI probably. And then developers with Verner Vos, the CTO who wrote the seminal paper in in early two thousands around web service that becames. So again, just another great year of next level cloud. Big discussion of data in the keynote bulk of the time was talking about data and business intelligence, business transformation easier. Is that what people want? They want the easy button and we're gonna talk a lot about that in this segment. I'm really looking forward to this interview. >>Easy button. We all want the >>Easy, we want the easy button. >>I love that you brought up champagne. It really feels like a champagne moment for the AWS community as a whole. Being here on the floor feels a bit like the before times. I don't want to jinx it. Our next guest, Scott Castle, from Si Sense. Thank you so much for joining us. How are you feeling? How's the show for you going so far? Oh, >>This is exciting. It's really great to see the changes that are coming in aws. It's great to see the, the excitement and the activity around how we can do so much more with data, with compute, with visualization, with reporting. It's fun. >>It is very fun. I just got a note. I think you have the coolest last name of anyone we've had on the show so far, castle. Oh, thank you. I'm here for it. I'm sure no one's ever said that before, but I'm so just in case our audience isn't familiar, tell us about >>Soy Sense is an embedded analytics platform. So we're used to take the queries and the analysis that you can power off of Aurora and Redshift and everything else and bring it to the end user in the applications they already know how to use. So it's all about embedding insights into tools. >>Embedded has been a, a real theme. Nobody wants to, it's I, I keep using the analogy of multiple tabs. Nobody wants to have to leave where they are. They want it all to come in there. Yep. Now this space is older than I think everyone at this table bis been around since 1958. Yep. How do you see Siente playing a role in the evolution there of we're in a different generation of analytics? >>Yeah, I mean, BI started, as you said, 58 with Peter Lu's paper that he wrote for IBM kind of get became popular in the late eighties and early nineties. And that was Gen one bi, that was Cognos and Business Objects and Lotus 1 23 think like green and black screen days. And the way things worked back then is if you ran a business and you wanted to get insights about that business, you went to it with a big check in your hand and said, Hey, can I have a report? And they'd come back and here's a report. And it wasn't quite right. You'd go back and cycle, cycle, cycle and eventually you'd get something. And it wasn't great. It wasn't all that accurate, but it's what we had. And then that whole thing changed in about two, 2004 when self-service BI became a thing. And the whole idea was instead of going to it with a big check in your hand, how about you make your own charts? >>And that was totally transformative. Everybody started doing this and it was great. And it was all built on semantic modeling and having very fast databases and data warehouses. Here's the problem, the tools to get to those insights needed to serve both business users like you and me and also power users who could do a lot more complex analysis and transformation. And as the tools got more complicated, the barrier to entry for everyday users got higher and higher and higher to the point where now you look, look at Gartner and Forester and IDC this year. They're all reporting in the same statistic. Between 10 and 20% of knowledge workers have learned business intelligence and everybody else is just waiting in line for a data analyst or a BI analyst to get a report for them. And that's why the focus on embedded is suddenly showing up so strong because little startups have been putting analytics into their products. People are seeing, oh my, this doesn't have to be hard. It can be easy, it can be intuitive, it can be native. Well why don't I have that for my whole business? So suddenly there's a lot of focus on how do we embed analytics seamlessly? How do we embed the investments people make in machine learning in data science? How do we bring those back to the users who can actually operationalize that? Yeah. And that's what Tysons does. Yeah. >>Yeah. It's interesting. Savannah, you know, data processing used to be what the IT department used to be called back in the day data processing. Now data processing is what everyone wants to do. There's a ton of data we got, we saw the keynote this morning at Adam Lesky. There was almost a standing of vision, big applause for his announcement around ML powered forecasting with Quick Site Cube. My point is people want automation. They want to have this embedded semantic layer in where they are not having all the process of ETL or all the muck that goes on with aligning the data. All this like a lot of stuff that goes on. How do you make it easier? >>Well, to be honest, I, I would argue that they don't want that. I think they, they think they want that, cuz that feels easier. But what users actually want is they want the insight, right? When they are about to make a decision. If you have a, you have an ML powered forecast, Andy Sense has had that built in for years, now you have an ML powered forecast. You don't need it two weeks before or a week after in a report somewhere. You need it when you're about to decide do I hire more salespeople or do I put a hundred grand into a marketing program? It's putting that insight at the point of decision that's important. And you don't wanna be waiting to dig through a lot of infrastructure to find it. You just want it when you need it. What's >>The alternative from a time standpoint? So real time insight, which is what you're saying. Yep. What's the alternative? If they don't have that, what's >>The alternative? Is what we are currently seeing in the market. You hire a bunch of BI analysts and data analysts to do the work for you and you hire enough that your business users can ask questions and get answers in a timely fashion. And by the way, if you're paying attention, there's not enough data analysts in the whole world to do that. Good luck. I am >>Time to get it. I really empathize with when I, I used to work for a 3D printing startup and I can, I have just, I mean, I would call it PTSD flashbacks of standing behind our BI guy with my list of queries and things that I wanted to learn more about our e-commerce platform in our, in our marketplace and community. And it would take weeks and I mean this was only in 2012. We're not talking 1958 here. We're talking, we're talking, well, a decade in, in startup years is, is a hundred years in the rest of the world life. But I think it's really interesting. So talk to us a little bit about infused and composable analytics. Sure. And how does this relate to embedded? Yeah. >>So embedded analytics for a long time was I want to take a dashboard I built in a BI environment. I wanna lift it and shift it into some other application so it's close to the user and that is the right direction to go. But going back to that statistic about how, hey, 10 to 20% of users know how to do something with that dashboard. Well how do you reach the rest of users? Yeah. When you think about breaking that up and making it more personalized so that instead of getting a dashboard embedded in a tool, you get individual insights, you get data visualizations, you get controls, maybe it's not even actually a visualization at all. Maybe it's just a query result that influences the ordering of a list. So like if you're a csm, you have a list of accounts in your book of business, you wanna rank those by who's priorities the most likely to churn. >>Yeah. You get that. How do you get that most likely to churn? You get it from your BI system. So how, but then the question is, how do I insert that back into the application that CSM is using? So that's what we talk about when we talk about Infusion. And SI started the infusion term about two years ago and now it's being used everywhere. We see it in marketing from Click and Tableau and from Looker just recently did a whole launch on infusion. The idea is you break this up into very small digestible pieces. You put those pieces into user experiences where they're relevant and when you need them. And to do that, you need a set of APIs, SDKs, to program it. But you also need a lot of very solid building blocks so that you're not building this from scratch, you're, you're assembling it from big pieces. >>And so what we do aty sense is we've got machine learning built in. We have an LQ built in. We have a whole bunch of AI powered features, including a knowledge graph that helps users find what else they need to know. And we, we provide those to our customers as building blocks so that they can put those into their own products, make them look and feel native and get that experience. In fact, one of the things that was most interesting this last couple of couple of quarters is that we built a technology demo. We integrated SI sensee with Office 365 with Google apps for business with Slack and MS teams. We literally just threw an Nlq box into Excel and now users can go in and say, Hey, which of my sales people in the northwest region are on track to meet their quota? And they just get the table back in Excel. They can build charts of it and PowerPoint. And then when they go to their q do their QBR next week or week after that, they just hit refresh to get live data. It makes it so much more digestible. And that's the whole point of infusion. It's bigger than just, yeah. The iframe based embedding or the JavaScript embedding we used to talk about four or five years >>Ago. APIs are very key. You brought that up. That's gonna be more of the integration piece. How does embedable and composable work as more people start getting on board? It's kind of like a Yeah. A flywheel. Yes. What, how do you guys see that progression? Cause everyone's copying you. We see that, but this is a, this means it's standard. People want this. Yeah. What's next? What's the, what's that next flywheel benefit that you guys coming out with >>Composability, fundamentally, if you read the Gartner analysis, right, they, when they talk about composable, they're talking about building pre-built analytics pieces in different business units for, for different purposes. And being able to plug those together. Think of like containers and services that can, that can talk to each other. You have a composition platform that can pull it into a presentation layer. Well, the presentation layer is where I focus. And so the, so for us, composable means I'm gonna have formulas and queries and widgets and charts and everything else that my, that my end users are gonna wanna say almost minority report style. If I'm not dating myself with that, I can put this card here, I can put that chart here. I can set these filters here and I get my own personalized view. But based on all the investments my organization's made in data and governance and quality so that all that infrastructure is supporting me without me worrying much about it. >>Well that's productivity on the user side. Talk about the software angle development. Yeah. Is your low code, no code? Is there coding involved? APIs are certainly the connective tissue. What's the impact to Yeah, the >>Developer. Oh. So if you were working on a traditional legacy BI platform, it's virtually impossible because this is an architectural thing that you have to be able to do. Every single tool that can make a chart has an API to embed that chart somewhere. But that's not the point. You need the life cycle automation to create models, to modify models, to create new dashboards and charts and queries on the fly. And be able to manage the whole life cycle of that. So that in your composable application, when you say, well I want chart and I want it to go here and I want it to do this and I want it to be filtered this way you can interact with the underlying platform. And most importantly, when you want to use big pieces like, Hey, I wanna forecast revenue for the next six months. You don't want it popping down into Python and writing that yourself. >>You wanna be able to say, okay, here's my forecasting algorithm. Here are the inputs, here's the dimensions, and then go and just put it somewhere for me. And so that's what you get withy sense. And there aren't any other analytics platforms that were built to do that. We were built that way because of our architecture. We're an API first product. But more importantly, most of the legacy BI tools are legacy. They're coming from that desktop single user, self-service, BI environment. And it's a small use case for them to go embedding. And so composable is kind of out of reach without a complete rebuild. Right? But with SI senses, because our bread and butter has always been embedding, it's all architected to be API first. It's integrated for software developers with gi, but it also has all those low code and no code capabilities for business users to do the minority report style thing. And it's assemble endless components into a workable digital workspace application. >>Talk about the strategy with aws. You're here at the ecosystem, you're in the ecosystem, you're leading product and they have a strategy. We know their strategy, they have some stuff, but then the ecosystem goes faster and ends up making a better product in most of the cases. If you compare, I know they'll take me to school on that, but I, that's pretty much what we report on. Mongo's doing a great job. They have databases. So you kind of see this balance. How are you guys playing in the ecosystem? What's the, what's the feedback? What's it like? What's going on? >>AWS is actually really our best partner. And the reason why is because AWS has been clear for many, many years. They build componentry, they build services, they build infrastructure, they build Redshift, they build all these different things, but they need, they need vendors to pull it all together into something usable. And fundamentally, that's what Cient does. I mean, we didn't invent sequel, right? We didn't invent jackal or dle. These are not, these are underlying analytics technologies, but we're taking the bricks out of the briefcase. We're assembling it into something that users can actually deploy for their use cases. And so for us, AWS is perfect because they focus on the hard bits. The the underlying technologies we assemble those make them usable for customers. And we get the distribution. And of course AWS loves that. Cause it drives more compute and it drives more, more consumption. >>How much do they pay you to say that >>Keynote, >>That was a wonderful pitch. That's >>Absolutely, we always say, hey, they got a lot of, they got a lot of great goodness in the cloud, but they're not always the best at the solutions and that they're trying to bring out, and you guys are making these solutions for customers. Yeah. That resonates with what they got with Amazon. For >>Example, we, last year we did a, a technology demo with Comprehend where we put comprehend inside of a semantic model and we would compile it and then send it back to Redshift. And it takes comprehend, which is a very cool service, but you kind of gotta be a coder to use it. >>I've been hear a lot of hype about the semantic layer. What is, what is going on with that >>Semantec layer is what connects the actual data, the tables in your database with how they're connected and what they mean so that a user like you or me who's saying I wanna bar chart with revenue over time can just work with revenue and time. And the semantic layer translates between what we did and what the database knows >>About. So it speaks English and then they converts it to data language. It's >>Exactly >>Right. >>Yeah. It's facilitating the exchange of information. And, and I love this. So I like that you actually talked about it in the beginning, the knowledge map and helping people figure out what they might not know. Yeah. I, I am not a bi analyst by trade and I, I don't always know what's possible to know. Yeah. And I think it's really great that you're doing that education piece. I'm sure, especially working with AWS companies, depending on their scale, that's gotta be a big part of it. How much is the community play a role in your product development? >>It's huge because I'll tell you, one of the challenges in embedding is someone who sees an amazing experience in outreach or in seismic. And to say, I want that. And I want it to be exactly the way my product is built, but I don't wanna learn a lot. And so you, what you want do is you want to have a community of people who have already built things who can help lead the way. And our community, we launched a new version of the SES community in early 2022 and we've seen a 450% growth in the c in that community. And we've gone from an average of one response, >>450%. I just wanna put a little exclamation point on that. Yeah, yeah. That's awesome. We, >>We've tripled our organic activity. So now if you post this Tysons community, it used to be, you'd get one response maybe from us, maybe from from a customer. Now it's up to three. And it's continuing to trend up. So we're, it's >>Amazing how much people are willing to help each other. If you just get in the platform, >>Do it. It's great. I mean, business is so >>Competitive. I think it's time for the, it's time. I think it's time. Instagram challenge. The reels on John. So we have a new thing. We're gonna run by you. Okay. We just call it the bumper sticker for reinvent. Instead of calling it the Instagram reels. If we're gonna do an Instagram reel for 30 seconds, what would be your take on what's going on this year at Reinvent? What you guys are doing? What's the most important story that you would share with folks on Instagram? >>You know, I think it's really what, what's been interesting to me is the, the story with Redshift composable, sorry. No, composable, Redshift Serverless. Yeah. One of the things I've been >>Seeing, we know you're thinking about composable a lot. Yes. Right? It's, it's just, it's in there, it's in your mouth. Yeah. >>So the fact that Redshift Serverless is now kind becoming the defacto standard, it changes something for, for my customers. Cuz one of the challenges with Redshift that I've seen in, in production is if as people use it more, you gotta get more boxes. You have to manage that. The fact that serverless is now available, it's, it's the default means it now people are just seeing Redshift as a very fast, very responsive repository. And that plays right into the story I'm telling cuz I'm telling them it's not that hard to put some analysis on top of things. So for me it's, it's a, maybe it's a narrow Instagram reel, but it's an >>Important one. Yeah. And that makes it better for you because you get to embed that. Yeah. And you get access to better data. Faster data. Yeah. Higher quality, relevant, updated. >>Yep. Awesome. As it goes into that 80% of knowledge workers, they have a consumer great expectation of experience. They're expecting that five ms response time. They're not waiting 2, 3, 4, 5, 10 seconds. They're not trained on theola expectations. And so it's, it matters a lot. >>Final question for you. Five years out from now, if things progress the way they're going with more innovation around data, this front end being very usable, semantic layer kicks in, you got the Lambda and you got serverless kind of coming in, helping out along the way. What's the experience gonna look like for a user? What's it in your mind's eye? What's that user look like? What's their experience? >>I, I think it shifts almost every role in a business towards being a quantitative one. Talking about, Hey, this is what I saw. This is my hypothesis and this is what came out of it. So here's what we should do next. I, I'm really excited to see that sort of scientific method move into more functions in the business. Cuz for decades it's been the domain of a few people like me doing strategy, but now I'm seeing it in CSMs, in support people and sales engineers and line engineers. That's gonna be a big shift. Awesome. >>Thank >>You Scott. Thank you so much. This has been a fantastic session. We wish you the best at si sense. John, always pleasure to share the, the stage with you. Thank you to everybody who's attuning in, tell us your thoughts. We're always eager to hear what, what features have got you most excited. And as you know, we will be live here from Las Vegas at reinvent from the show floor 10 to six all week except for Friday. We'll give you Friday off with John Furrier. My name's Savannah Peterson. We're the cube, the the, the leader in high tech coverage.

Published Date : Nov 29 2022

SUMMARY :

We are live from the show floor here in Las Vegas, Nevada. Big discussion of data in the keynote bulk of the time was We all want the How's the show for you going so far? the excitement and the activity around how we can do so much more with data, I think you have the coolest last name of anyone we've had on the show so far, queries and the analysis that you can power off of Aurora and Redshift and everything else and How do you see Siente playing a role in the evolution there of we're in a different generation And the way things worked back then is if you ran a business and you wanted to get insights about that business, the tools to get to those insights needed to serve both business users like you and me the muck that goes on with aligning the data. And you don't wanna be waiting to dig through a lot of infrastructure to find it. What's the alternative? and data analysts to do the work for you and you hire enough that your business users can ask questions And how does this relate to embedded? Maybe it's just a query result that influences the ordering of a list. And SI started the infusion term And that's the whole point of infusion. That's gonna be more of the integration piece. And being able to plug those together. What's the impact to Yeah, the And most importantly, when you want to use big pieces like, Hey, I wanna forecast revenue for And so that's what you get withy sense. How are you guys playing in the ecosystem? And the reason why is because AWS has been clear for That was a wonderful pitch. the solutions and that they're trying to bring out, and you guys are making these solutions for customers. which is a very cool service, but you kind of gotta be a coder to use it. I've been hear a lot of hype about the semantic layer. And the semantic layer translates between It's So I like that you actually talked about it in And I want it to be exactly the way my product is built, but I don't wanna I just wanna put a little exclamation point on that. And it's continuing to trend up. If you just get in the platform, I mean, business is so What's the most important story that you would share with One of the things I've been Seeing, we know you're thinking about composable a lot. right into the story I'm telling cuz I'm telling them it's not that hard to put some analysis on top And you get access to better data. And so it's, it matters a lot. What's the experience gonna look like for a user? see that sort of scientific method move into more functions in the business. And as you know, we will be live here from Las Vegas at reinvent from the show floor

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Justin Borgman, Starburst & Ashwin Patil, Deloitte | AWS re:Invent 2022


 

(electronic music) (graphics whoosh) (graphics tinkle) >> Welcome to Las Vegas! It's theCUBE live at AWS re:Invent '22. Lisa Martin here with Dave Vellante. Dave, it is not only great to be back, but this re:Invent seems to be bigger than last year for sure. >> Oh, definitely. I'd say it's double last year. I'd say it's comparable to 2019. Maybe even a little bigger, I've heard it's the largest re:Invent ever. And we're going to talk data, one of our favorite topics. >> We're going to talk data products. We have some great guests. One of them is an alumni who's back with us. Justin Borgman, the CEO of Starburst, and Ashwin Patil also joins us, Principal AI and Data Engineering at Deloitte. Guys, welcome to the program. >> Thank you. >> Together: Thank you. >> Justin, define data products. Give us the scoop, what's goin' on with Starburst. But define data products and the value in it for organizations of productizing data. >> Mm-hmm. So, data products are curated data sets that are able to span across multiple data sets. And I think that's what's makes it particularly unique, is you can span across multiple data sources to create federated data products that allow you to really bring together the business value that you're seeking. And I think ultimately, what's driving the interest in data products is a desire to ultimately facilitate self-service consumption within the enterprise. I think that's the holy grail that we've all been building towards. And data products represents a framework for sort of how you would do that. >> So, monetization is not necessarily a criterion? >> Not necessarily. (Dave's voice drowns) >> But it could be. >> It could be. It can be internal data products or external data products. And in either case, it's really intended to facilitate easier discovery and consumption of data. >> Ashwin, bringing you into the conversation, talk about some of the revenue drivers that data products can help organizations to unlock. >> Sure. Like Justin said, there are internal and external revenue drivers. So internally, a lot of clients are focused around, hey, how do I make the most out of my modernization platform? So, a lot of them are thinking about what AI, what analytics, what can they run to drive consumption? And when you think about consumption, consumption typically requires data from across the enterprise, right? And data from the enterprise is sometimes fragmented in pieces, in places. So, we've gone from being data in too many places to now, data products, helping bring all of that together, and really aid, drive business decisions faster with more data and more accuracy, right? Externally, a lot of that has got to do with how the ecosystems are evolving for data products that use not only company data, but also the ecosystem data that includes customers, that include suppliers and vendors. >> I mean, conceptually, data products, you could say have been around a long time. When I think of financial services, I think that's always been a data product in a sense. But suddenly, there's a lot more conversation about it. There's data mesh, there's data fabric, we could talk about that too, but why do you think now it's coming to the fore again? >> Yeah, I mean, I think it's because historically, there's always been this disconnect between the people that understand data infrastructure, and the people who know the right questions to ask of the data. Generally, these have been two very distinct groups. And so, the interest in data mesh as you mentioned, and data products as a foundational element of it, is really centered around how do we bring these groups together? How do we get the people who know the data the best to participate in the process of creating data to be consumed? Ultimately, again, trying to facilitate greater self-service consumption. And I think that's the real beauty behind it. And I think increasingly, in today's world, people are realizing the data will always be decentralized to some degree. That notion of bringing everything together into one single database has never really been successfully achieved, and is probably even further from the truth at this point in time, given you've got data on-prem and multiple clouds, and multiple different systems. And so, data products and data mesh represents, again, a framework for you to sort of think about data that lives everywhere. >> We did a session this summer with (chuckles) Justin and I, and some others on the data lies. And that was one of the good ol' lies, right? There's a single source of truth. >> Justin: Right. >> And all that is, we've probably never been further from the single source of truth. But actually, you're suggesting that there's maybe multiple truths that the same data can support. Is that a right way to think about it? >> Yeah, exactly. And I think ultimately, you want a single point of access that gives you, at your fingertips, everything that your organization knows about its business today. And that's really what data products aims to do, is sort of curate that for you, and provide high quality data sets that you can trust, that you can now self-service to answer your business question. >> One of the things that, oh, go ahead. >> No, no, I was just going to say, I mean, if you pivot it from the way the usage of data has changed, right? Traditionally, IT has been in the business of providing data to the business users. Today, with more self-service being driven, we want business users to be the drivers of consumption, right? So if you take that backwards one step, it's basically saying, what data do I need to support my business needs, such that IT doesn't always have to get involved in providing that data, or providing the reports on top of that data? So, the data products concept, I think supports that thinking of business-led technology-enabled, or IT-enabled really well. >> Business led. One of the things that Adam Zelinsky talked with John Furrier about just a week or so ago in their pre re:Invent interview, was talking about the role of the data analyst going away. That everybody in an organization, regardless of function, will be able to eventually be a data analyst, and need to evaluate and analyze data for their roles. Talk about data products as a facilitator of that democratization. >> Yeah. We are seeing more and more the concept of citizen data scientists. We are seeing more and more citizens AI. What we are seeing is a general trend, as we move towards self-service, there is going to be a need for business users to be able to access data when they want, how they want, and merge data across the enterprise in ways that they haven't done before, right? Technology today, through products like data products, right, provides you the access to do that. And that's why we are going to see this movement of people of seeing people become more and more self-service oriented, where you're going to democratize the use of AI and analytics into the business users. >> Do you think, when you talk to a data analyst, by the way, about that, he or she will be like, yeah, mm, maybe, good luck with that. So, do ya think maybe there's a sort of an interim step? Because we've had these highly, ZeMac lays this out very well. We've had these highly-centralized, highly-specialized teams. The premise being, oh, that's less expensive. Perhaps data analysts, like functions, get put into the line of business. Do you see that as a bridge or a stepping stone? Because it feels like it's quite a distance between what a data analyst does today, and this nirvana that we talk about. What are your thoughts on that? >> Yeah, I mean, I think there's possibly a new role around a data product manager. Much the way you have product managers in the products you actually build to sell, you might need data product managers to help facilitate and curate the high quality data products that others can consume. And I think that becomes an interesting and important, a skill set. Much the way that data scientist was created as a occupation, if you will, maybe 10 years ago, when previously, those were statisticians, or other names. >> Right. A big risk that many clients are seeing around data products is, how do you drive governance? And to that, to the point that Justin's making, we are going to see that role evolve where governance in the world, where data products are getting democratized is going to become increasingly important in terms of how are data products being generated, how is the propensity of data products towards a more governed environment being managed? And that's going to continue to play an important role as data products evolve. >> Okay, so how do you guys fit, because you take ZeMac's four principles, domain ownership, data as product. And that creates two problems. Governance. (chuckles) Right? How do you automate, and self-service, infrastructure and automated governance. >> Yep. >> Tell us what role Starburst plays in solving all of those, but the latter two in particular. >> Yeah. Well, we're working on all four of those dimensions to some degree, but I think ultimately, what we're focused today is the governance piece, providing fine-grained access controls, which is so important, if you're going to have a single point of access, you better have a way of controlling who has access to what. But secondly, data products allows you to really abstract away or decouple where the data is stored from the business meaning of the data. And I think that's what's so key here is, if we're going to ultimately democratize data as we've talked about, we need to change the conversation from a very storage-centric world, like, oh, that table lives in this system or that system, or that system. And make it much more about the data, and the value that it represents. And I think that's what data products aims to do. >> What about data fabric? I have to say, I'm confused by data fabric. I read this, I feel like Gartner just threw it in there to muck it up. And say, no, no, we get to make up the terms, but I've read data mesh versus data fabric, is data fabric just more sort of the physical infrastructure? And data mesh is more of an organizational construct, or how do you see it? >> Yeah, I'm happy to take that or. So, I mean, to me, it's a little bit of potato potato. I think there are some subtle differences. Data fabric is a little bit more about data movement. Whereas, I think data mesh is a little bit more about accessing the data where it lies. But they're both trying to solve the similar problem, which is that we have data in a wide variety of different data sets. And for us to actually analyze it, we need to have a single view. >> Because Gartner hype cycle says data mesh is DOA- >> Justin: I know. >> Which I think is complete BS, I think is real. You talk to customers that are doing it, they're doing it on AWS, they're trying to extend it across clouds, I mean, it's a real trend. I mean, anyway, that's how I see it. >> Yeah. I feel the word data fabric many a times gets misused. Because when you think about the digitization movement that happened, started almost a decade ago, many companies tried to digitize or create digital twins of their systems into the data world, right? So, everything has an underlying data fabric that replicates what's happening transactionally, or otherwise in the real world. What data mesh does is creates structure that works complimentary to the data fabric, that then lends itself to data products, right? So to me, data products becomes a medium, which drives the connection between data mesh and data fabric into the real world for usage and consumption. >> You should write for Gartner. (all laugh) That's the best explanation I've heard. That made sense! >> That really did. That was excellent. So, when we think about any company these days has to be a data company, whether it's your grocery store, a gas station, a car dealer, what can companies do to start productizing their data, so that they can actually unlock new revenue streams, new routes to market? What are some steps and recommendations that you have? Justin, we'll start with you. >> Sure. I would say the first thing is find data that is ultimately valuable to the consumers within your business, and create a product of it. And the way you do that at Starburst is allow you to essentially create a view of your data that can span multiple data sources. So again, we're decoupling where the data lives. That might be a table that lives in a traditional data warehouse, a table that lives in an operational system like Mongo, a table that lives in a data lake. And you can actually join those together, and represent it as a view, and now make it easily consumable. And so, the end user doesn't need to know, did that live in a data warehouse, an operational database, or a data lake? I'm just accessing that. And I think that's a great, easy way to start in your journey. Because I think if you absorb all the elements of data mesh at once, it can feel overwhelming. And I think that's a great way to start. >> Irrespective of physical location. >> Yes. >> Right? >> Precisely. Yep, multicloud, hybrid cloud, you name it. >> And when you think about the broader landscape, right? For the traditionally, companies that only looked at internal data as a way of driving business decisions. More and more, as things evolve into industry, clouds, or ecosystem data, and companies start going beyond their four walls in terms of the data that they manage or the data that they use to make decisions, I think data products are going to play more and more an important part in that construct where you don't govern all the data that our entities within that ecosystem will govern parts of their data, but that data lives together in the form of data products that are governed somewhat centrally. I mean, kind of like a blockchain system, but not really. >> Justin, for our folks here, as we kind of wrap the segment here, what's the bumper sticker for Starburst, and how you're helping organizations to really be able to build data products that add value to their organization? >> I would say analytics anywhere. Our core ethos is, we want to give you the ability to access data wherever it lives, and understand your business holistically. And our query engine allows you to do that from a query perspective, and data products allows you to bring that up a level and make it consumable. >> Make it consumable. Ashwin, last question for you, here we are, day one of re:Invent, loads of people behind us. Tomorrow all the great keynotes kick up. What are you hoping to take away from re:Invent '22? >> Well, I'm hoping to understand how all of these different entities that are represented here connect with each other, right? And to me, Starburst is an important player in terms of how do you drive connectivity. And to me, as we help plans from a Deloitte perspective, drive that business value, connectivity across all of the technology players is extremely important part. So, integration across those technology players is what I'm trying to get from re:Invent here. >> And so, you guys do, you're dot connectors. (Ashwin chuckles) >> Exactly, excellent. Guys, thank you so much for joining David and me on the program tonight. We appreciate your insights, your time, and probably the best explanation of data fabric versus data mesh. (Justin chuckles) And data products that we've maybe ever had on the show! We appreciate your time, thank you. >> Together: Thank you- >> Thanks, guys. >> All right. For our guests and Dave Vellante, I'm Lisa Martin, you're watching theCUBE, the leader in enterprise and emerging tech coverage. (electronic music)

Published Date : Nov 29 2022

SUMMARY :

Dave, it is not only great to be back, I've heard it's the Justin Borgman, the CEO of Starburst, and the value in it for that are able to span really intended to facilitate into the conversation, And data from the enterprise coming to the fore again? And so, the interest in data mesh and some others on the data lies. And all that is, we've And I think ultimately, you want data do I need to support One of the things that Adam Zelinsky and merge data across the enterprise into the line of business. in the products you And that's going to continue And that creates two problems. all of those, but the data products aims to do. And data mesh is more of an about accessing the data where it lies. You talk to customers that are doing it, and data fabric into the real world That's the best explanation I've heard. recommendations that you have? And the way you do that cloud, you name it. in terms of the data that they manage the ability to access Tomorrow all the great keynotes kick up. And to me, as we help plans And so, you guys do, And data products that we've the leader in enterprise

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Peter MacDonald & Itamar Ankorion | AWS re:Invent 2022


 

(upbeat music) >> Hello, welcome back to theCUBE's AWS RE:Invent 2022 Coverage. I'm John Furrier, host of theCUBE. Got a great lineup here, Itamar Ankorion SVP Technology Alliance at Qlik and Peter McDonald, vice President, cloud partnerships and business development Snowflake. We're going to talk about bringing SAP data to life, for joint Snowflake, Qlik and AWS Solution. Gentlemen, thanks for coming on theCUBE Really appreciate it. >> Thank you. >> Thank you, great meeting you John. >> Just to get started, introduce yourselves to the audience, then going to jump into what you guys are doing together, unique relationship here, really compelling solution in cloud. Big story about applications and scale this year. Let's introduce yourselves. Peter, we'll start with you. >> Great. I'm Peter MacDonald. I am vice president of Cloud Partners and business development here at Snowflake. On the Cloud Partner side, that means I manage AWS relationship along with Microsoft and Google Cloud. What we do together in terms of complimentary products, GTM, co-selling, things like that. Importantly, working with other third parties like Qlik for joint solutions. On business development, it's negotiating custom commercial partnerships, large companies like Salesforce and Dell, smaller companies at most for our venture portfolio. >> Thanks Peter and hi John. It's great to be back here. So I'm Itamar Ankorion and I'm the senior vice president responsible for technology alliances here at Qlik. With that, own strategic alliances, including our key partners in the cloud, including Snowflake and AWS. I've been in the data and analytics enterprise software market for 20 plus years, and my main focus is product management, marketing, alliances, and business development. I joined Qlik about three and a half years ago through the acquisition of Attunity, which is now the foundation for Qlik data integration. So again, we focus in my team on creating joint solution alignment with our key partners to provide more value to our customers. >> Great to have both you guys, senior executives in the industry on theCUBE here, talking about data, obviously bringing SAP data to life is the theme of this segment, but this reinvent, it's all about the data, big data end-to-end story, a lot about data being intrinsic as the CEO says on stage around in the organizations in all aspects. Take a minute to explain what you guys are doing as from a company standpoint. Snowflake and Qlik and the solutions, why here at AWS? Peter, we'll start with you at Snowflake, what you guys do as a company, your mission, your focus. >> That was great, John. Yeah, so here at Snowflake, we focus on the data platform and until recently, data platforms required expensive on-prem hardware appliances. And despite all that expense, customers had capacity constraints, inexpensive maintenance, and had limited functionality that all impeded these organizations from reaching their goals. Snowflake is a cloud native SaaS platform, and we've become so successful because we've addressed these pain points and have other new special features. For example, securely sharing data across both the organization and the value chain without copying the data, support for new data types such as JSON and structured data, and also advance in database data governance. Snowflake integrates with complimentary AWS services and other partner products. So we can enable holistic solutions that include, for example, here, both Qlik and AWS SageMaker, and comprehend and bring those to joint customers. Our customers want to convert data into insights along with advanced analytics platforms in AI. That is how they make holistic data-driven solutions that will give them competitive advantage. With Snowflake, our approach is to focus on customer solutions that leverage data from existing systems such as SAP, wherever they are in the cloud or on-premise. And to do this, we leverage partners like Qlik native US to help customers transform their businesses. We provide customers with a premier data analytics platform as a result. Itamar, why don't you talk about Qlik a little bit and then we can dive into the specific SAP solution here and some trends >> Sounds great, Peter. So Qlik provides modern data integration and analytics software used by over 38,000 customers worldwide. Our focus is to help our customers turn data into value and help them close the gap between data all the way through insight and action. We offer click data integration and click data analytics. Click data integration helps to automate the data pipelines to deliver data to where they want to use them in real-time and make the data ready for analytics and then Qlik data analytics is a robust platform for analytics and business intelligence has been a leader in the Gartner Magic Quadrant for over 11 years now in the market. And both of these come together into what we call Qlik Cloud, which is our SaaS based platform. So providing a more seamless way to consume all these services and accelerate time to value with customer solutions. In terms of partnerships, both Snowflake and AWS are very strategic to us here at Qlik, so we have very comprehensive investment to ensure strong joint value proposition to we can bring to our mutual customers, everything from aligning our roadmaps through optimizing and validating integrations, collaborating on best practices, packaging joint solutions like the one we'll talk about today. And with that investment, we are an elite level, top level partner with Snowflake. We fly that our technology is Snowflake-ready across the entire product set and we have hundreds of joint customers together and with AWS we've also partnered for a long time. We're here to reinvent. We've been here with the first reinvent since the inaugural one, so it kind of gives you an idea for how long we've been working with AWS. We provide very comprehensive integration with AWS data analytics services, and we have several competencies ranging from data analytics to migration and modernization. So that's our focus and again, we're excited about working with Snowflake and AWS to bring solutions together to market. >> Well, I'm looking forward to unpacking the solutions specifically, and congratulations on the continued success of both your companies. We've been following them obviously for a very long time and seeing the platform evolve beyond just SaaS and a lot more going on in cloud these days, kind of next generation emerging. You know, we're seeing a lot of macro trends that are going to be powering some of the things we're going to get into real quickly. But before we get into the solution, what are some of those power dynamics in the industry that you're seeing in trends specifically that are impacting your customers that are taking us down this road of getting more out of the data and specifically the SAP, but in general trends and dynamics. What are you hearing from your customers? Why do they care? Why are they going down this road? Peter, we'll start with you. >> Yeah, I'll go ahead and start. Thanks. Yeah, I'd say we continue to see customers being, being very eager to transform their businesses and they know they need to leverage technology and data to do so. They're also increasingly depending upon the cloud to bring that agility, that elasticity, new functionality necessary to react in real-time to every evolving customer needs. You look at what's happened over the last three years, and boy, the macro environment customers, it's all changing so fast. With our partnerships with AWS and Qlik, we've been able to bring to market innovative solutions like the one we're announcing today that spans all three companies. It provides a holistic solution and an integrated solution for our customer. >> Itamar let's get into it, you've been with theCUBE, you've seen the journey, you have your own journey, many, many years, you've seen the waves. What's going on now? I mean, what's the big wave? What's the dynamic powering this trend? >> Yeah, in a nutshell I'll call it, it's all about time. You know, it's time to value and it's about real-time data. I'll kind of talk about that a bit. So, I mean, you hear a lot about the data being the new oil, but it's definitely, we see more and more customers seeing data as their critical enabler for innovation and digital transformation. They look for ways to monetize data. They look as the data as the way in which they can innovate and bring different value to the customers. So we see customers want to use more data so to get more value from data. We definitely see them wanting to do it faster, right, than before. And we definitely see them looking for agility and automation as ways to accelerate time to value, and also reduce overall costs. I did mention real-time data, so we definitely see more and more customers, they want to be able to act and make decisions based on fresh data. So yesterday's data is just not good enough. >> John: Yeah. >> It's got to be down to the hour, down to the minutes and sometimes even lower than that. And then I think we're also seeing customers look to their core business systems where they have a lot of value, like the SAP, like mainframe and thinking, okay, our core data is there, how can we get more value from this data? So that's key things we see all the time with customers. >> Yeah, we did a big editorial segment this year on, we called data as code. Data as code is kind of a riff on infrastructure as code and you start to see data becoming proliferating into all aspects, fresh data. It's not just where you store it, it's how you share it, it's how you turn it into an application intrinsically involved in all aspects. This is the big theme this year and that's driving all the conversations here at RE:Invent. And I'm guaranteeing you, it's going to happen for another five and 10 years. It's not stopping. So I got to get into the solution, you guys mentioned SAP and you've announced the solution by Qlik, Snowflake and AWS for your customers using SAP. Can you share more about this solution? What's unique about it? Why is it important and why now? Peter, Itamar, we'll start with you first. >> Let me jump in, this is really, I'll jump because I'm excited. We're very excited about this solution and it's also a solution by the way and again, we've seen proven customer success with it. So to your point, it's ready to scale, it's starting, I think we're going to see a lot of companies doing this over the next few years. But before we jump to the solution, let me maybe take a few minutes just to clarify the need, why we're seeing, why we're seeing customers jump to do this. So customers that use SAP, they use it to manage the core of their business. So think order processing, management, finance, inventory, supply chain, and so much more. So if you're running SAP in your company, that data creates a great opportunity for you to drive innovation and modernization. So what we see customers want to do, they want to do more with their data and more means they want to take SAP with non-SAP data and use it together to drive new insights. They want to use real-time data to drive real-time analytics, which they couldn't do to date. They want to bring together descriptive with predictive analytics. So adding machine learning in AI to drive more value from the data. And naturally they want to do it faster. So find ways to iterate faster on their solutions, have freedom with the data and agility. And I think this is really where cloud data platforms like Snowflake and AWS, you know, bring that value to be able to drive that. Now to do that you need to unlock the SAP data, which is a lot of also where Qlik comes in because typical challenges these customers run into is the complexity, inherent in SAP data. Tens of thousands of tables, proprietary formats, complex data models, licensing restrictions, and more than, you have performance issues, they usually run into how do we handle the throughput, the volumes while maintaining lower latency and impact. Where do we find knowledge to really understand how to get all this done? So these are the things we've looked at when we came together to create a solution and make it unique. So when you think about its uniqueness, because we put together a lot, and I'll go through three, four key things that come together to make this unique. First is about data delivery. How do you have the SAP data delivery? So how do you get it from ECC, from HANA from S/4HANA, how do you deliver the data and the metadata and how that integration well into Snowflake. And what we've done is we've focused a lot on optimizing that process and the continuous ingestion, so the real-time ingestion of the data in a way that works really well with the Snowflake system, data cloud. Second thing is we looked at SAP data transformation, so once the data arrives at Snowflake, how do we turn it into being analytics ready? So that's where data transformation and data worth automation come in. And these are all elements of this solution. So creating derivative datasets, creating data marts, and all of that is done by again, creating an optimized integration that pushes down SQL based transformations, so they can be processed inside Snowflake, leveraging its powerful engine. And then the third element is bringing together data visualization analytics that can also take all the data now that in organizing inside Snowflake, bring other data in, bring machine learning from SageMaker, and then you go to create a seamless integration to bring analytic applications to life. So these are all things we put together in the solution. And maybe the last point is we actually took the next step with this and we created something we refer to as solution accelerators, which we're really, really keen about. Think about this as prepackaged templates for common business analytic needs like order to cash, finance, inventory. And we can either dig into that a little more later, but this gets the next level of value to the customers all built into this joint solution. >> Yeah, I want to get to the accelerators, but real quick, Peter, your reaction to the solution, what's unique about it? And obviously Snowflake, we've been seeing the progression data applications, more developers developing on top of Snowflake, data as code kind of implies developer ecosystem. This is kind of interesting. I mean, you got partnering with Qlik and AWS, it's kind of a developer-like thinking real solution. What's unique about this SAP solution that's, that's different than what customers can get anywhere else or not? >> Yeah, well listen, I think first of all, you have to start with the idea of the solution. This are three companies coming together to build a holistic solution that is all about, you know, creating a great opportunity to turn SAP data into value this is Itamar was talking about, that's really what we're talking about here and there's a lot of technology underneath it. I'll talk more about the Snowflake technology, what's involved here, and then cover some of the AWS pieces as well. But you know, we're focusing on getting that value out and accelerating time to value for our joint customers. As Itamar was saying, you know, there's a lot of complexity with the SAP data and a lot of value there. How can we manage that in a prepackaged way, bringing together best of breed solutions with proven capabilities and bringing this to market quickly for our joint customers. You know, Snowflake and AWS have been strong partners for a number of years now, and that's not only on how Snowflake runs on top of AWS, but also how we integrate with their complementary analytics and then all products. And so, you know, we want to be able to leverage those in addition to what Qlik is bringing in terms of the data transformations, bringing data out of SAP in the visualization as well. All very critical. And then we want to bring in the predictive analytics, AWS brings and what Sage brings. We'll talk about that a little bit later on. Some of the technologies that we're leveraging are some of our latest cutting edge technologies that really make things easier for both our partners and our customers. For example, Qlik leverages Snowflakes recently released Snowpark for Python functionality to push down those data transformations from clicking the Snowflake that Itamar's mentioning. And while we also leverage Snowpark for integrations with Amazon SageMaker, but there's a lot of great new technology that just makes this easy and compelling for customers. >> I think that's the big word, easy button here for what may look like a complex kind of integration, kind of turnkey, really, really compelling example of the modern era we're living in, as we always say in theCUBE. You mentioned accelerators, SAP accelerators. Can you give an example of how that works with the technology from the third party providers to deliver this business value Itamar, 'cause that was an interesting comment. What's the example? Give an example of this acceleration. >> Yes, certainly. I think this is something that really makes this truly, truly unique in the industry and again, a great opportunity for customers. So we kind talked earlier about there's a lot of things that need to be done with SP data to turn it to value. And these accelerator, as the name suggests, are designed to do just that, to kind of jumpstart the process and reduce the time and the risk involved in such project. So again, these are pre-packaged templates. We basically took a lot of knowledge, and a lot of configurations, best practices about to get things done and we put 'em together. So think about all the steps, it includes things like data extraction, so already knowing which tables, all the relevant tables that you need to get data from in the contexts of the solution you're looking for, say like order to cash, we'll get back to that one. How do you continuously deliver that data into Snowflake in an in efficient manner, handling things like data type mappings, metadata naming conventions and transformations. The data models you build all the way to data mart definitions and all the transformations that the data needs to go through moving through steps until it's fully analytics ready. And then on top of that, even adding a library of comprehensive analytic dashboards and integrations through machine learning and AI and put all of that in a way that's in pre-integrated and tested to work with Snowflake and AWS. So this is where again, you get this entire recipe that's ready. So take for example, I think I mentioned order to cash. So again, all these things I just talked about, I mean, for those who are not familiar, I mean order to cash is a critical business process for every organization. So especially if you're in retail, manufacturing, enterprise, it's a big... This is where, you know, starting with booking a sales order, following by fulfilling the order, billing the customer, then managing the accounts receivable when the customer actually pays, right? So this all process, you got sales order fulfillment and the billing impacts customer satisfaction, you got receivable payments, you know, the impact's working capital, cash liquidity. So again, as a result this order to cash process is a lifeblood for many businesses and it's critical to optimize and understand. So the solution accelerator we created specifically for order to cash takes care of understanding all these aspects and the data that needs to come with it. So everything we outline before to make the data available in Snowflake in a way that's really useful for downstream analytics, along with dashboards that are already common for that, for that use case. So again, this enables customers to gain real-time visibility into their sales orders, fulfillment, accounts receivable performance. That's what the Excel's are all about. And very similarly, we have another one for example, for finance analytics, right? So this will optimize financial data reporting, helps customers get insights into P&L, financial risk of stability or inventory analytics that helps with, you know, improve planning and inventory management, utilization, increased efficiencies, you know, so in supply chain. So again, these accelerators really help customers get a jumpstart and move faster with their solutions. >> Peter, this is the easy button we just talked about, getting things going, you know, get the ball rolling, get some acceleration. Big part of this are the three companies coming together doing this. >> Yeah, and to build on what Itamar just said that the SAP data obviously has tremendous value. Those sales orders, distribution data, financial data, bringing that into Snowflake makes it easily accessible, but also it enables it to be combined with other data too, is one of the things that Snowflake does so well. So you can get a full view of the end-to-end process and the business overall. You know, for example, I'll just take one, you know, one example that, that may not come to mind right away, but you know, looking at the impact of weather conditions on supply chain logistics is relevant and material and have interest to our customers. How do you bring those different data sets together in an easy way, bringing the data out of SAP, bringing maybe other data out of other systems through Qlik or through Snowflake, directly bringing data in from our data marketplace and bring that all together to make it work. You know, fundamentally organizational silos and the data fragmentation exist otherwise make it really difficult to drive modern analytics projects. And that in turn limits the value that our customers are getting from SAP data and these other data sets. We want to enable that and unleash. >> Yeah, time for value. This is great stuff. Itamar final question, you know, what are customers using this? What do you have? I'm sure you have customers examples already using the solution. Can you share kind of what these examples look like in the use cases and the value? >> Oh yeah, absolutely. Thank you. Happy to. We have customers across different, different sectors. You see manufacturing, retail, energy, oil and gas, CPG. So again, customers in those segments, typically sectors typically have SAP. So we have customers in all of them. A great example is like Siemens Energy. Siemens Energy is a global provider of gas par services. You know, over what, 28 billion, 30 billion in revenue. 90,000 employees. They operate globally in over 90 countries. So they've used SAP HANA as a core system, so it's running on premises, multiple locations around the world. And what they were looking for is a way to bring all these data together so they can innovate with it. And the thing is, Peter mentioned earlier, not just the SAP data, but also bring other data from other systems to bring it together for more value. That includes finance data, these logistics data, these customer CRM data. So they bring data from over 20 different SAP systems. Okay, with Qlik data integration, feeding that into Snowflake in under 20 minutes, 24/7, 365, you know, days a year. Okay, they get data from over 20,000 tables, you know, over million, hundreds of millions of records daily going in. So it is a great example of the type of scale, scalability, agility and speed that they can get to drive these kind of innovation. So that's a great example with Siemens. You know, another one comes to mind is a global manufacturer. Very similar scenario, but you know, they're using it for real-time executive reporting. So it's more like feasibility to the production data as well as for financial analytics. So think, think, think about everything from audit to texts to innovate financial intelligence because all the data's coming from SAP. >> It's a great time to be in the data business again. It keeps getting better and better. There's more data coming. It's not stopping, you know, it's growing so fast, it keeps coming. Every year, it's the same story, Peter. It's like, doesn't stop coming. As we wrap up here, let's just get customers some information on how to get started. I mean, obviously you're starting to see the accelerators, it's a great program there. What a great partnership between the two companies and AWS. How can customers get started to learn about the solution and take advantage of it, getting more out of their SAP data, Peter? >> Yeah, I think the first place to go to is talk to Snowflake, talk to AWS, talk to our account executives that are assigned to your account. Reach out to them and they will be able to educate you on the solution. We have packages up very nicely and can be deployed very, very quickly. >> Well gentlemen, thank you so much for coming on. Appreciate the conversation. Great overview of the partnership between, you know, Snowflake and Qlik and AWS on a joint solution. You know, getting more out of the SAP data. It's really kind of a key, key solution, bringing SAP data to life. Thanks for coming on theCUBE. Appreciate it. >> Thank you. >> Thank you John. >> Okay, this is theCUBE coverage here at RE:Invent 2022. I'm John Furrier, your host of theCUBE. Thanks for watching. (upbeat music)

Published Date : Nov 23 2022

SUMMARY :

bringing SAP data to life, great meeting you John. then going to jump into what On the Cloud Partner side, and I'm the senior vice and the solutions, and the value chain and accelerate time to value that are going to be powering and data to do so. What's the dynamic powering this trend? You know, it's time to value all the time with customers. and that's driving all the and it's also a solution by the way I mean, you got partnering and bringing this to market of the modern era we're living in, that the data needs to go through getting things going, you know, Yeah, and to build in the use cases and the value? agility and speed that they can get It's a great time to be to educate you on the solution. key solution, bringing SAP data to life. Okay, this is theCUBE

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Jeff Boudreau and Travis Vigil, Dell


 

(bright music) >> Okay, we're back. With Jeff and Travis Vigil to dig deeper into the news. Guys, again, good to see you. Travis, if you could, maybe before we get into the news, can you set the business context for us? What's going on out there? >> Yeah, thanks for that question, Dave. To set a little bit of the context when you look at the data protection market, Dell has been a leader in providing solutions to customers for going on nearly two decades now. We have tens of thousands of people using our appliances. We have multiple thousands of people using our latest, modern, simple power protect data manager software. And as Jeff mentioned, we have, you know, 1700 customers protecting 14 exabytes of data in the public clouds today. And that foundation gives us a unique vantage point. We talked to a lot of customers. And they're really telling us three things. They want simple solutions, they want us to help them modernize, and they want us as the highest priority, maintain that high degree of resiliency that they expect from our data protection solutions. So that's the backdrop to the news today. And as we go through the news, I think you'll agree that each of these announcements deliver on those pillars. And in particular, today we're announcing the PowerProtect Data Manager Appliance. We are announcing PowerProtect Cyber Recovery enhancements, and we are announcing enhancements to our APEX data storage services. >> Okay, so three pieces, let's dig to that. It's interesting appliance, everybody wants software but then you talk to customers and they're like, "Well, we actually want appliances because we just want to put it in and it works, and performs great." So what do we need to know about the appliance? What's the news there? >> Well, you know, part of the reason I gave you some of those stats to begin with is, that we have this strong foundation of experience, but also intellectual property. Components that we've taken, that have been battle tested in the market. And we've put them together in a new simple, integrated appliance that really combines the best of the target appliance capabilities, we have with that modern, simple software. And we've integrated it from the, you know, sort of taking all of those pieces, putting them together in a simple, easy-to-use and easy-to-scale interface for customers. >> So the premise that I've been putting forth for, you know, months now, probably well over a year, is that data protection is becoming an extension of your cybersecurity strategies. So I'm interested in your perspective on Cyber Recovery, your specific news that you have there? >> Yeah, you know, we are in addition to simplifying things via the appliance. We are providing solutions for customers no matter where they're deploying. And Cyber Recovery, especially, when it comes to cloud deployments, it's an increasing area of interest and deployment that we see with our customers. So what we're announcing today is that we're expanding our Cyber Recovery services to be available in Google Cloud. With this announcement, it means we're available in all three of the major Clouds. And it really provides customers the flexibility to cure their data no matter if they're running, you know, on premises, in a Colo, at the edge in the public cloud. And the other nice thing about this announcement is that you have the ability to use Google Cloud as a Cyber Recovery vault. That really allows customers to isolate critical data and they can recover that critical data from the vault back to on-premises or from that vault back to running their cyber protection, or their data protection solutions in the public cloud. >> I always involve my favorite Matt Baker here, It's not a zero-sum game, but this is a perfect example where there's opportunities for a company like Dell to partner with the public cloud provider. You've got capabilities that don't exist there. You've got the on-prem capabilities. We could talk about Edge all day, but that's a different topic. Okay so my other question, Travis, is how does this all fit into APEX? We hear a lot about APEX as a service it's sort of the new hot thing. What's happening there? What's the news around APEX? >> Yeah, we've seen incredible momentum with our APEX Solutions, since we introduced data protection options into them earlier this year. And we're really building on that momentum with this announcement being, you know, providing solutions that allow customers to consume flexibly. And so what we're announcing specifically is, that we're expanding APEX Data Storage Services to include a data protection option. And it's like with all APEX offers, it's a pay-as-you go solution. Really streamlines the process of customers purchasing, deploying, maintaining and managing their backup software. All a customer really needs to do is, you know, specify their base capacity, they specify their performance tier, they tell us do they want a one-year term, or a three-year term? And we take it from there. We get them up and running, so they can start deploying and consuming flexibly. And as with many of our APEX solutions, it's a simple user experience all exposed through a unified APEX console. >> Okay, so you're keeping a simple, like, I think large, medium, small, you know, we hear a lot about T-shirt sizes. I'm a big fan of that 'cause you guys should be smart enough to figure out, you know, based on my workload, what I need. How different is this? I wonder if you guys could address this, Jeff, maybe you can- >> So, I'll start and then, pitch me, you know, Travis, you jump in when I screw up here so... >> Awesome. >> So first I'd say we offer innovative Multi-cloud data protection solutions. We provide that deliver performance, efficiency and scale that our customers demand and require. We support as Travis at all the major public clouds. We have a broad ecosystem of workload support and I guess the great news is we're up to 80% more cost effective than any of the competition. >> 80%? >> 80%. >> That's a big number. Travis, what's your point of view on this? >> Yeah, I think number one, end-to-end data protection. We, we are that one stop shop that I talked about. Whether it's a simplified appliance, whether it's deployed in the cloud, whether it's at the edge, whether it's integrated appliances, target appliances, software we have solutions that span the gamut as a service. I mentioned the APEX solution as well. So really we can provide solutions that helps support customers and protect them, any workload, any cloud, anywhere that data lives, Edge core to cloud. The other thing that we're here, as a big differentiator for Dell and Jeff touched on this a little bit earlier, is our intelligent cyber resiliency. We have a unique combination in the market where we can offer immutability or protection against deletion as sort of that first line of defense. But we can also offer a second level of defense which is isolation, talking about data vaults or cyber vaults and Cyber Recovery. And more importantly, the intelligence that goes around that vault. It can look at detecting cyber-attacks, it can help customer speed time to recovery and really provides AI and ML to help early diagnosis of a cyber-attack and fast recovery should a cyber-attack occur. And you know, if you look at customer adoption of that solution specifically in the clouds, we have over 1300 customers utilizing PowerProtect Cyber Recovery. >> So I think it's fair to say that your, I mean your portfolio has obviously been a big differentiator whenever I talk to, you know your finance team, Michael Dell, et cetera that an end-to-end capability that that your ability to manage throughout the supply chain. We actually just did an event recently with you guys where you went into what you're doing to make infrastructure trusted. And so my take on that is, in a lot of respects, you're shifting, you know, the client's burden to your R&D, and now, they have a lot of work to do, so it's not like they can go home and just relax, but that's a key part of the partnership that I see. Jeff, I wonder if you could give us the final thoughts. >> Sure, Dell has a long history of being a trusted partner within IT, right? So we have unmatched capabilities, going back to your point, we have the broadest portfolio, we have, you know, we're a leader in every category that we participate and we have a broad deep breadth of portfolio. We have scale, we have innovation that is just unmatched. Within data protection itself, we have the trusted market leader, no if and or buts. We're a number one for both data protection software in appliances per IDC. And we were just named, for the 17th consecutive time the leader in the Gartner Magic Quadrant. So bottom line is customers can count on Dell. >> Yeah. And I think again, we're seeing the evolution of data protection. It's not like the last 10 years, it's really becoming an adjacency and really a key component of your cyber strategy. I think those two parts of the organization are coming together. So guys, really appreciate your time. Thanks for (indistinct). >> Thank you, sir. Thanks, Travis, good to see you. All right, in a moment, I'm going to come right back and summarize what we learned today, what actions you can take for your business. You're watching "The Future of Multicloud Data Protection" made possible by Dell and collaboration with the Cube, your leader in enterprise and emerging tech coverage, right back. (upbeat music) >> In our data driven world. Protecting data has never been more critical, to guard against everything from cyber incidents to unplanned outages. You need a cyber resilient multi-cloud data protection strategy. >> It's not a matter of if you're going to get hacked, it's a matter of when. And I want to know that I can recover and continue to recover each day. >> It is important to have a cyber security and a cyber resiliency plan in place, because the threat of cyber-attack are imminent. >> PowerProtects Data manager from Dell Technologies helps deliver the data protection and security confidence you would expect from a trusted we chose PowerProtect Data Manager because we've been on strategic partner with Dell Technologies, for roughly 20 years now. Our partnership with Dell Technologies has provided us with the ability to scale, and grow as we've transition from 10 billion in assets to 20 billion. >> With PowerProtect Data Manager, you can enjoy exceptional ease of use to increase your efficiency and reduce costs. >> Got installed it by myself, learn it by myself, with very intuitive >> While restoring a machine with PowerProtect Data Manager is fast. We can fully manage PowerProtect through the center. We can recover a whole machine in seconds. >> Data Manager offers innovation such as Transparent Snapshots to simplify virtual machine backups and it goes beyond backup and restore to provide valuable insights and to protected data, workloads and VMs. >> In our previous environment, it would take anywhere from three to six hours a night to do a single backup of each VM. Now we're backing up hourly and it takes two to three seconds with the Transparent Snapshots. >> With PowerProtect's Data Manager, you get the peace of mind knowing that your data is safe and available whenever you need it. >> Data is extreme important. We can't afford to lose any data. We need things just to work. >> Start your journey to modern data protection with Dell PowerProtect Data Manager. Visit dell.com/powerprotectdatamanager. >> We put forth the premise in our introduction that the worlds of data protection and cyber security must be more integrated. We said that data recovery strategies have to be built into security practices and procedures and by default, this should include modern hardware and software. Now in addition, to reviewing some of the challenges that customers face, which have been pretty well documented, we heard about new products that Dell Technologies is bringing to the marketplace. Specifically, address these customer concerns. There were three that we talked about today. First, the PowerProtect Data Manager Appliance, which is an integrated system. Taking advantage of Dell's history in data protection but adding new capabilities. And I want to come back to that in a moment. Second is Dell's PowerProtect Cyber Recovery for Google Cloud platform. This rounds out the big three public cloud providers for Dell, which joins AWS and Azure support. Now finally, Dell has made its target backup appliances available in APEX. You might recall earlier this year, we saw the introduction from Dell of APEX backup services. And then in May at Dell Technologies World, we heard about the introduction of APEX Cyber Recovery Services. And today, Dell is making its most popular backup appliances available in APEX. Now I want to come back to the PowerProtect Data Manager Appliance because it's a new integrated appliance. And I asked Dell off camera, really, what is so special about these new systems and what's really different from the competition because look, everyone offers some kind of integrated appliance. So I heard a number of items Dell talked about simplicity and efficiency and containers and Kubernetes. So I kind of kept pushing and got to what I think is the heart of the matter in two really important areas. One is simplicity. Dell claims that customers can deploy the system in half the time relative to the competition. So we're talking minutes to deploy and of course, that's going to lead to much simpler management. And the second real difference I heard, was backup and restore performance for VMware workloads. In particular, Dell has developed transparent snapshot capabilities to fundamentally change the way VMs are protected which leads to faster backup and restores with less impact on virtual infrastructure. Dell believes this new development is unique in the market, and claims that in its benchmarks, the new appliance was able to back up 500 virtual machines in 47% less time compared to a leading competitor. Now this is based on Dell benchmarks so hopefully these are things that you can explore in more detail with Dell to see if and how they apply to your business. So if you want more information go to the Data Protection page at Dell.com. You can find that at dell.com/dataprotection. And all the content here and all the videos are available on demand at thecube.net. Check out our series, on the blueprint for trusted infrastructure it's related and has some additional information. And go to siliconangle.com for all the news and analysis related to these and other announcements. This is Dave Vellante. Thanks for watching "The Future of Multi-cloud Protection." Made possible by Dell in collaboration with the Cube your leader in enterprise and emerging tech coverage. (upbeat music)

Published Date : Nov 17 2022

SUMMARY :

to dig deeper into the news. So that's the backdrop to the news today. let's dig to that. stats to begin with is, So the premise that I've been is that you have the to partner with the public cloud provider. needs to do is, you know, to figure out, you know, based pitch me, you know, Travis, and scale that our customers Travis, what's your point of view on this? And you know, if you So I think it's fair to say that your, going back to your point, we of the organization Thanks, Travis, good to see you. to guard against everything and continue to recover each day. It is important to from 10 billion in assets to 20 billion. to increase your efficiency We can fully manage and to protected data, workloads and VMs. three to six hours a night and available whenever you need it. We need things just to work. with Dell PowerProtect Data Manager. and got to what I think is the heart

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Dell Technologies |The Future of Multicloud Data Protection is Here 11-14


 

>>Prior to the pandemic, organizations were largely optimized for efficiency as the best path to bottom line profits. Many CIOs tell the cube privately that they were caught off guard by the degree to which their businesses required greater resiliency beyond their somewhat cumbersome disaster recovery processes. And the lack of that business resilience has actually cost firms because they were unable to respond to changing market forces. And certainly we've seen this dynamic with supply chain challenges and there's a little doubt. We're also seeing it in the area of cybersecurity generally, and data recovery. Specifically. Over the past 30 plus months, the rapid adoption of cloud to support remote workers and build in business resilience had the unintended consequences of expanding attack vectors, which brought an escalation of risk from cybercrime. Well, security in the public clouds is certainly world class. The result of multi-cloud has brought with it multiple shared responsibility models, multiple ways of implementing security policies across clouds and on-prem. >>And at the end of the day, more, not less complexity, but there's a positive side to this story. The good news is that public policy industry collaboration and technology innovation is moving fast to accelerate data protection and cybersecurity strategies with a focus on modernizing infrastructure, securing the digital supply chain, and very importantly, simplifying the integration of data protection and cybersecurity. Today there's heightened awareness that the world of data protection is not only an adjacency to, but it's becoming a fundamental component of cybersecurity strategies. In particular, in order to build more resilience into a business, data protection, people, technologies, and processes must be more tightly coordinated with security operations. Hello and welcome to the future of Multi-Cloud Data Protection Made Possible by Dell in collaboration with the Cube. My name is Dave Ante and I'll be your host today. In this segment, we welcome into the cube, two senior executives from Dell who will share details on new technology announcements that directly address these challenges. >>Jeff Boudreau is the president and general manager of Dell's Infrastructure Solutions Group, isg, and he's gonna share his perspectives on the market and the challenges he's hearing from customers. And we're gonna ask Jeff to double click on the messages that Dell is putting into the marketplace and give us his detailed point of view on what it means for customers. Now, Jeff is gonna be joined by Travis Vhi. Travis is the senior Vice President of product management for ISG at Dell Technologies, and he's gonna give us details on the products that are being announced today and go into the hard news. Now, we're also gonna challenge our guests to explain why Dell's approach is unique and different in the marketplace. Thanks for being with us. Let's get right into it. We're here with Jeff Padre and Travis Behill. We're gonna dig into the details about Dell's big data protection announcement. Guys, good to see you. Thanks >>For coming in. Good to see you. Thank you for having us. >>You're very welcome. Right. Let's start off, Jeff, with the high level, you know, I'd like to talk about the customer, what challenges they're facing. You're talking to customers all the time, What are they telling you? >>Sure. As you know, we do, we spend a lot of time with our customers, specifically listening, learning, understanding their use cases, their pain points within their specific environments. They tell us a lot. Notice no surprise to any of us, that data is a key theme that they talk about. It's one of their most important, important assets. They need to extract more value from that data to fuel their business models, their innovation engines, their competitive edge. So they need to make sure that that data is accessible, it's secure in its recoverable, especially in today's world with the increased cyber attacks. >>Okay. So maybe we could get into some of those, those challenges. I mean, when, when you talk about things like data sprawl, what do you mean by that? What should people know? Sure. >>So for those big three themes, I'd say, you know, you have data sprawl, which is the big one, which is all about the massive amounts of data. It's the growth of that data, which is growing at an unprecedented rates. It's the gravity of that data and the reality of the multi-cloud sprawl. So stuff is just everywhere, right? Which increases that service a tax base for cyber criminals. >>And by gravity you mean the data's there and people don't wanna move it. >>It's everywhere, right? And so when it lands someplace, I think edge, core or cloud, it's there and that's, it's something we have to help our customers with. >>Okay, so just it's nuanced cuz complexity has other layers. What are those >>Layers? Sure. When we talk to our customers, they tell us complexity is one of their big themes. And specifically it's around data complexity. We talked about that growth and gravity of the data. We talk about multi-cloud complexity and we talk about multi-cloud sprawl. So multiple vendors, multiple contracts, multiple tool chains, and none of those work together in this, you know, multi-cloud world. Then that drives their security complexity. So we talk about that increased attack surface, but this really drives a lot of operational complexity for their teams. Think about we're lack consistency through everything. So people, process, tools, all that stuff, which is really wasting time and money for our customers. >>So how does that affect the cyber strategies and the, I mean, I've often said the ciso now they have this shared responsibility model, they have to do that across multiple clouds. Every cloud has its own security policies and, and frameworks and syntax. So maybe you could double click on your perspective on that. >>Sure. I'd say the big, you know, the big challenge customers have seen, it's really inadequate cyber resiliency. And specifically they're feeling, feeling very exposed. And today as the world with cyber tax being more and more sophisticated, if something goes wrong, it is a real challenge for them to get back up and running quickly. And that's why this is such a, a big topic for CEOs and businesses around the world. >>You know, it's funny, I said this in my open, I, I think that prior to the pandemic businesses were optimized for efficiency and now they're like, wow, we have to actually put some headroom into the system to be more resilient. You know, I you hearing >>That? Yeah, we absolutely are. I mean, the customers really, they're asking us for help, right? It's one of the big things we're learning and hearing from them. And it's really about three things, one's about simplifying it, two, it is really helping them to extract more value from their data. And then the third big, big piece is ensuring their data is protected and recoverable regardless of where it is going back to that data gravity and that very, you know, the multi-cloud world just recently, I don't know if you've seen it, but the global data protected, excuse me, the global data protection index gdp. >>I, Yes. Jesus. Not to be confused with gdpr, >>Actually that was released today and confirms everything we just talked about around customer challenges, but also it highlights an importance of having a very cyber, a robust cyber resilient data protection strategy. >>Yeah, I haven't seen the latest, but I, I want to dig into it. I think this, you've done this many, many years in a row. I like to look at the, the, the time series and see how things have changed. All right. At, at a high level, Jeff, can you kind of address why Dell and from your point of view is best suited? >>Sure. So we believe there's a better way or a better approach on how to handle this. We think Dell is uniquely positioned to help our customers as a one stop shop, if you will, for that cyber resilient multi-cloud data protection solution and needs. We take a modern, a simple and resilient approach. >>What does that mean? What, what do you mean by modern? >>Sure. So modern, we talk about our software defined architecture, right? It's really designed to meet the needs not only of today, but really into the future. And we protect data across any cloud and any workload. So we have a proven track record doing this today. We have more than 1700 customers that trust us to protect them more than 14 exabytes of their data in the cloud today. >>Okay, so you said modern, simple and resilient. What, what do you mean by simple? Sure. >>We wanna provide simplicity everywhere, going back to helping with the complexity challenge, and that's from deployment to consumption to management and support. So our offers will deploy in minutes. They are easy to operate and use, and we support flexible consumption models for whatever customer may desire. So traditional subscription or as a service. >>And when you, when you talk about resilient, I mean, I, I put forth that premise, but it's hard because people say, Well, that's gonna gonna cost us more. Well, it may, but you're gonna also reduce your, your risk. So what's your point of view on resilience? >>Yeah, I think it's, it's something all customers need. So we're gonna be providing a comprehensive and resilient portfolio of cyber solutions that are secured by design. We have some ver some unique capabilities and a combination of things like built in amenability, physical and logical isolation. We have intelligence built in with AI par recovery. And just one, I guess fun fact for everybody is we have our cyber vault is the only solution in the industry that is endorsed by Sheltered Harbor that meets all the needs of the financial sector. >>So it's interesting when you think about the, the NIST framework for cybersecurity, it's all about about layers. You're sort of bringing that now to, to data protection, correct? Yeah. All right. In a minute we're gonna come back with Travis and dig into the news. We're gonna take a short break. Keep it right there. Okay. We're back with Jeff and Travis Vhi to dig deeper into the news. Guys, again, good to see you. Travis, if you could, maybe you, before we get into the news, can you set the business context for us? What's going on out there? >>Yeah, thanks for that question, Dave. To set a little bit of the context, when you look at the data protection market, Dell has been a leader in providing solutions to customers for going on nearly two decades now. We have tens of thousands of people using our appliances. We have multiple thousands of people using our latest modern simple power protect data managers software. And as Jeff mentioned, we have, you know, 1700 customers protecting 14 exabytes of data in the public clouds today. And that foundation gives us a unique vantage point. We talked to a lot of customers and they're really telling us three things. They want simple solutions, they want us to help them modernize and they want us to add as the highest priority, maintain that high degree of resiliency that they expect from our data protection solutions. So tho that's the backdrop to the news today. And, and as we go through the news, I think you'll, you'll agree that each of these announcements deliver on those pillars. And in particular today we're announcing the Power Protect data manager appliance. We are announcing power protect cyber recovery enhancements, and we are announcing enhancements to our Apex data storage >>Services. Okay, so three pieces. Let's, let's dig to that. It's interesting appliance, everybody wants software, but then you talk to customers and they're like, Well, we actually want appliances because we just wanna put it in and it works, right? It performs great. So, so what do we need to know about the appliance? What's the news there? Well, >>You know, part of the reason I gave you some of those stats to begin with is that we have this strong foundation of, of experience, but also intellectual property components that we've taken that have been battle tested in the market. And we've put them together in a new simple integrated appliance that really combines the best of the target appliance capabilities we have with that modern simple software. And we've integrated it from the, you know, sort of taking all of those pieces, putting them together in a simple, easy to use and easy to scale interface for customers. >>So the premise that I've been putting forth for, you know, months now, probably well, well over a year, is that, that that data protection is becoming an extension of your, your cybersecurity strategies. So I'm interested in your perspective on cyber recovery, you specific news that you have there. >>Yeah, you know, we, we are, in addition to simplifying things via the, the appliance, we are providing solutions for customers no matter where they're deploying. And cyber recovery, especially when it comes to cloud deployments, is an increasing area of interest and deployment that we see with our customers. So what we're announcing today is that we're expanding our cyber recovery services to be available in Google Cloud with this announcement. It means we're available in all three of the major clouds and it really provides customers the flexibility to secure their data no matter if they're running, you know, on premises in a colo at the edge in the public cloud. And the other nice thing about this, this announcement is that you have the ability to use Google Cloud as a cyber recovery vault that really allows customers to isolate critical data and they can recover that critical data from the vault back to on premises or from that vault back to running their cyber cyber protection or their data protection solutions in the public cloud. >>I always invoke my, my favorite Matt Baker here. It's not a zero sum game, but this is a perfect example where there's opportunities for a company like Dell to partner with the public cloud provider. You've got capabilities that don't exist there. You've got the on-prem capabilities. We can talk about edge all day, but that's a different topic. Okay, so my, my other question Travis, is how does this all fit into Apex? We hear a lot about Apex as a service, it's sort of the new hot thing. What's happening there? What's the news around Apex? >>Yeah, we, we've seen incredible momentum with our Apex solutions since we introduced data protection options into them earlier this year. And we're really building on that momentum with this announcement being, you know, providing solutions that allow customers to consume flexibly. And so what we're announcing specifically is that we're expanding Apex data storage services to include a data protection option. And it's like with all Apex offers, it's a pay as you go solution really streamlines the process of customers purchasing, deploying, maintaining and managing their backup software. All a customer really needs to do is, you know, specify their base capacity, they specify their performance tier, they tell us do they want a a one year term or a three year term and we take it from there. We, we get them up and running so they can start deploying and consuming flexibly. And it's, as with many of our Apex solutions, it's a simple user experience all exposed through a unified Apex console. >>Okay. So it's you keeping it simple, like I think large, medium, small, you know, we hear a lot about t-shirt sizes. I I'm a big fan of that cuz you guys should be smart enough to figure out, you know, based on my workload, what I, what I need, how different is this? I wonder if you guys could, could, could address this. Jeff, maybe you can, >>You can start. Sure. I'll start and then pitch me, you know, Travis, you you jump in when I screw up here. So, awesome. So first I'd say we offer innovative multi-cloud data protection solutions. We provide that deliver performance, efficiency and scale that our customers demand and require. We support as Travis and all the major public clouds. We have a broad ecosystem of workload support and I guess the, the great news is we're up to 80% more cost effective than any of the competition. >>80%. 80%, That's a big number, right? Travis, what's your point of view on this? Yeah, >>I, I think number one, end to end data protection. We, we are that one stop shop that I talked about. Whether it's a simplified appliance, whether it's deployed in the cloud, whether it's at the edge, whether it's integrated appliances, target appliances, software, we have solutions that span the gamut as a service. I mentioned the Apex solution as well. So really we can, we can provide solutions that help support customers and protect them, any workload, any cloud, anywhere that data lives edge core to cloud. The other thing that we hear as a, as a, a big differentiator for Dell and, and Jeff touched on on this a little bit earlier, is our intelligent cyber resiliency. We have a unique combination in, in the market where we can offer immutability or protection against deletion as, as sort of that first line of defense. But we can also offer a second level of defense, which is isolation, talking, talking about data vaults or cyber vaults and cyber recovery. And the, at more importantly, the intelligence that goes around that vault. It can look at detecting cyber attacks, it can help customers speed time to recovery and really provides AI and ML to help early diagnosis of a cyber attack and fast recovery should a cyber attack occur. And, and you know, if you look at customer adoption of that solution specifically in the clouds, we have over 1300 customers utilizing power protect cyber recovery. >>So I think it's fair to say that your, I mean your portfolio has obvious been a big differentiator whenever I talk to, you know, your finance team, Michael Dell, et cetera, that end to end capability that that, that your ability to manage throughout the supply chain. We actually just did a a, an event recently with you guys where you went into what you're doing to make infrastructure trusted. And so my take on that is you, in a lot of respects, you're shifting, you know, the client's burden to your r and d now they have a lot of work to do, so it's, it's not like they can go home and just relax, but, but that's a key part of the partnership that I see. Jeff, I wonder if you could give us the, the, the final thoughts. >>Sure. Dell has a long history of being a trusted partner with it, right? So we have unmatched capabilities. Going back to your point, we have the broadest portfolio, we have, you know, we're a leader in every category that we participate in. We have a broad deep breadth of portfolio. We have scale, we have innovation that is just unmatched within data protection itself. We have the trusted market leader, no, if and or buts, we're number one for both data protection software in appliances per idc and we would just name for the 17th consecutive time the leader in the, the Gartner Magic Quadrant. So bottom line is customers can count on Dell. >>Yeah, and I think again, we're seeing the evolution of, of data protection. It's not like the last 10 years, it's really becoming an adjacency and really a key component of your cyber strategy. I think those two parts of the organization are coming together. So guys, really appreciate your time. Thanks for Thank you sir. Thanks Travis. Good to see you. All right, in a moment I'm gonna come right back and summarize what we learned today, what actions you can take for your business. You're watching the future of multi-cloud data protection made possible by Dell and collaboration with the cube, your leader in enterprise and emerging tech coverage right back >>In our data driven world. Protecting data has never been more critical to guard against everything from cyber incidents to unplanned outages. You need a cyber resilient, multi-cloud data protection strategy. >>It's not a matter of if you're gonna get hacked, it's a matter of when. And I wanna know that I can recover and continue to recover each day. >>It is important to have a cyber security and a cyber resiliency plan in place because the threat of cyber attack are imminent. >>Power protects. Data manager from Dell Technologies helps deliver the data protection and security confidence you would expect from a trusted partner and market leader. >>We chose Power Protect Data Manager because we've been a strategic partner with Dell Technologies for roughly 20 years now. Our partnership with Dell Technologies has provided us with the ability to scale and grow as we've transitioned from 10 billion in assets to 20 billion. >>With Power Protect Data Manager, you can enjoy exceptional ease of use to increase your efficiency and reduce costs. >>Got installed it by myself, learned it by myself with very intuitive >>While restoring a machine with Power Protect Data Manager is fast. We can fully manage Power Protect through the center. We can recover a whole machine in seconds. >>Data Manager offers innovation such as Transparent snapshots to simplify virtual machine backups and it goes beyond backup and restore to provide valuable insights and to protected data workloads and VMs. >>In our previous environment, it would take anywhere from three to six hours at night to do a single backup of each vm. Now we're backing up hourly and it takes two to three seconds with the transparent snapshots. >>With Power Protects Data Manager, you get the peace of mind knowing that your data is safe and available whenever you need it. >>Data is extremely important. We can't afford to lose any data. We need things just to work. >>Start your journey to modern data protection with Dell Power Protect Data manager. Visit dell.com/power Protect Data Manager. >>We put forth the premise in our introduction that the worlds of data protection in cybersecurity must be more integrated. We said that data recovery strategies have to be built into security practices and procedures and by default this should include modern hardware and software. Now in addition to reviewing some of the challenges that customers face, which have been pretty well documented, we heard about new products that Dell Technologies is bringing to the marketplace that specifically address these customer concerns. There were three that we talked about today. First, the Power Protect Data Manager Appliance, which is an integrated system taking advantage of Dell's history in data protection, but adding new capabilities. And I want to come back to that in the moment. Second is Dell's Power Protect cyber recovery for Google Cloud platform. This rounds out the big three public cloud providers for Dell, which joins AWS and and Azure support. >>Now finally, Dell has made its target backup appliances available in Apex. You might recall earlier this year we saw the introduction from Dell of Apex backup services and then in May at Dell Technologies world, we heard about the introduction of Apex Cyber Recovery Services. And today Dell is making its most popular backup appliances available and Apex. Now I wanna come back to the Power Protect data manager appliance because it's a new integrated appliance. And I asked Dell off camera really what is so special about these new systems and what's really different from the competition because look, everyone offers some kind of integrated appliance. So I heard a number of items, Dell talked about simplicity and efficiency and containers and Kubernetes. So I kind of kept pushing and got to what I think is the heart of the matter in two really important areas. One is simplicity. >>Dell claims that customers can deploy the system in half the time relative to the competition. So we're talking minutes to deploy and of course that's gonna lead to much simpler management. And the second real difference I heard was backup and restore performance for VMware workloads. In particular, Dell has developed transparent snapshot capabilities to fundamentally change the way VMs are protected, which leads to faster backup and restores with less impact on virtual infrastructure. Dell believes this new development is unique in the market and claims that in its benchmarks the new appliance was able to back up 500 virtual machines in 47% less time compared to a leading competitor. Now this is based on Dell benchmarks, so hopefully these are things that you can explore in more detail with Dell to see if and how they apply to your business. So if you want more information, go to the data protectionPage@dell.com. You can find that at dell.com/data protection. And all the content here and other videos are available on demand@thecube.net. Check out our series on the blueprint for trusted infrastructure, it's related and has some additional information. And go to silicon angle.com for all the news and analysis related to these and other announcements. This is Dave Valante. Thanks for watching the future of multi-cloud protection made possible by Dell in collaboration with the Cube, your leader in enterprise and emerging tech coverage.

Published Date : Nov 17 2022

SUMMARY :

And the lack of that business And at the end of the day, more, not less complexity, Jeff Boudreau is the president and general manager of Dell's Infrastructure Solutions Group, Good to see you. Let's start off, Jeff, with the high level, you know, I'd like to talk about the So they need to make sure that that data data sprawl, what do you mean by that? So for those big three themes, I'd say, you know, you have data sprawl, which is the big one, which is all about the massive amounts it's something we have to help our customers with. Okay, so just it's nuanced cuz complexity has other layers. We talked about that growth and gravity of the data. So how does that affect the cyber strategies and the, And today as the world with cyber tax being more and more sophisticated, You know, it's funny, I said this in my open, I, I think that prior to the pandemic businesses that very, you know, the multi-cloud world just recently, I don't know if you've seen it, but the global data protected, Not to be confused with gdpr, Actually that was released today and confirms everything we just talked about around customer challenges, At, at a high level, Jeff, can you kind of address why Dell and from your point of We think Dell is uniquely positioned to help our customers as a one stop shop, if you will, It's really designed to meet the needs What, what do you mean by simple? We wanna provide simplicity everywhere, going back to helping with the complexity challenge, and that's from deployment So what's your point of view on resilience? Harbor that meets all the needs of the financial sector. So it's interesting when you think about the, the NIST framework for cybersecurity, it's all about about layers. And as Jeff mentioned, we have, you know, 1700 customers protecting 14 exabytes but then you talk to customers and they're like, Well, we actually want appliances because we just wanna put it in and it works, You know, part of the reason I gave you some of those stats to begin with is that we have this strong foundation of, So the premise that I've been putting forth for, you know, months now, probably well, well over a year, is an increasing area of interest and deployment that we see with our customers. it's sort of the new hot thing. All a customer really needs to do is, you know, specify their base capacity, I I'm a big fan of that cuz you guys should be smart enough to figure out, you know, based on my workload, We support as Travis and all the major public clouds. Travis, what's your point of view on of that solution specifically in the clouds, So I think it's fair to say that your, I mean your portfolio has obvious been a big differentiator whenever I talk to, We have the trusted market leader, no, if and or buts, we're number one for both data protection software in what we learned today, what actions you can take for your business. Protecting data has never been more critical to guard against that I can recover and continue to recover each day. It is important to have a cyber security and a cyber resiliency Data manager from Dell Technologies helps deliver the data protection and security We chose Power Protect Data Manager because we've been a strategic partner with With Power Protect Data Manager, you can enjoy exceptional ease of use to increase your efficiency We can fully manage Power Data Manager offers innovation such as Transparent snapshots to simplify virtual Now we're backing up hourly and it takes two to three seconds with the transparent With Power Protects Data Manager, you get the peace of mind knowing that your data is safe and available We need things just to work. Start your journey to modern data protection with Dell Power Protect Data manager. We put forth the premise in our introduction that the worlds of data protection in cybersecurity So I kind of kept pushing and got to what I think is the heart of the matter in two really Dell claims that customers can deploy the system in half the time relative to the

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Laura Sellers, Collibra | Data Citizens 22


 

>> Welcome to theCUBE's Virtual Coverage of Data Citizens 2022. My name is Dave Vellante and I'm here with Laura Sellers who is the Chief Product Officer at Collibra, the host of Data Citizens, Laura, welcome. Good to see you. >> Thank you. Nice to be here. >> Yeah, your keynote at Data Citizens this year focused on you know, your mission to drive ease of use and scale. Now, when I think about historically fast access to the right data at the right time in a form that's really easily consumable it's been kind of challenging especially for business users. Can you explain to our audience why this matters so much and what's actually different today in the data ecosystem to make this a reality? >> Yeah, definitely. So I think what we really need and what I hear from customers every single day is that we need a new approach to data management and our product teams. What inspired me to come to Collibra a little bit over a year ago, was really the fact that they're very focused on bringing trusted data to more users across more sources for more use cases. And so as we look at what we're announcing with these innovations of ease of use and scale it's really about making teams more productive in getting started with and the ability to manage data across the entire organization. So we've been very focused on richer experiences, a broader ecosystem of partners, as well as a platform that delivers performance, scale and security that our users and teams need and demand. So as we look at, oh, go ahead. >> I was going to say, you know, when I look back at like the last 10 years it was all about getting the technology to work and it was just so complicated, but, but please carry on. I'd love to hear more about this. >> Yeah, I really, you know, Collibra is a system of engagement for data and we really are working on bringing that entire system of engagement to life for everyone to leverage here and now. So what we're announcing from our ease of use side of the world is first our data marketplace. This is the ability for all users to discover and access data quickly and easily shop for it, if you will. The next thing that we're also introducing is the new homepage. It's really about the ability to drive adoption and have users find data more quickly. And then the two more areas of the ease of use side of the world is our world of usage analytics. And one of the big pushes and passions we have at Collibra is to help with this data-driven culture that all companies are trying to create. And also helping with data literacy. With something like usage analytics, it's really about driving adoption of the Collibra platform, understanding what's working, who's accessing it, what's not. And then finally we're also introducing what's called Workflow Designer. And we love our workflows at Collibra, it's a big differentiator to be able to automate business processes. The Designer is really about a way for more people to be able to create those workflows, collaborate on those workflows, as well as people to be able to easily interact with them. So a lot of of exciting things when it comes to ease of use to make it easier for all users to find data. >> Yes, there's definitely a lot to unpack there. You know, you mentioned this idea of shopping for the data. That's interesting to me. Why this analogy, metaphor or analogy, I always get those confused. Let's go with analogy. Why is it so important to data consumers? >> I think when you look at the world of data, and I talked about this system of engagement, it's really about making it more accessible to the masses. And what users are used to is a shopping experience like your Amazon, if you will. And so having a consumer grade experience where users can quickly go in and find the data, trust that data, understand where the data's coming from and then be able to quickly access it, is the idea of being able to shop for it. Just making it as simple as possible and really speeding the time to value for any of the business analysts, data analysts out there. >> Yeah, I think you see a lot of discussion about rethinking data architectures, putting data in the hands of the users and business people, decentralized data and of course that's awesome. I love that. But of course then you have to have self-service infrastructure and you have to have governance. And those are really challenging. And I think so many organizations they're facing adoption challenges. You know, when it comes to enabling teams generally, especially domain experts to adopt new data technologies you know, like the tech comes fast and furious. You got all these open source projects and you get really confusing. Of course it risks security, governance and all that good stuff. You got all this jargon. So where do you see, you know, the friction in adopting new data technologies? What's your point of view, and how can organizations overcome these challenges? >> You're, you're dead on. There's so much technology and there's so much to stay on top of, which is part of the friction, right? Is just being able to stay ahead of and understand all the technologies that are coming. You also look at it as there's so many more sources of data and people are migrating data to the cloud and they're migrating to new sources. Where the friction comes is really that ability to understand where the data came from, where it's moving to and then also to be able to put the access controls on top of it. So people are only getting access to the data that they should be getting access to. So one of the other things we're announcing with, with all of the innovations that are coming is what we're doing around performance and scale. So with all of the data movement, with all of the data that's out there, the first thing we're launching in the world of performance and scale is our world of data quality. It's something that Collibra has been working on for the past year and a half, but we're launching the ability to have data quality in the cloud. So it's currently an on-premise offering, but we'll now be able to carry that over into the cloud for us to manage that way. We're also introducing the ability to push down data quality into Snowflake. So this is, again, one of those challenges is making sure that that data that you have is, is high quality as you move forward. And so really another, we're just reducing friction. You already have Snowflake stood up, it's not another machine for you to manage, it's just push-down capabilities into Snowflake to be able to track that quality. Another thing that we're launching with that is what we call Collibra Protect. And this is that ability for users to be able to ingest metadata, understand where the PII data is and then set policies up on top of it. So very quickly be able to set policies and have them enforced at the data level. So anybody in the organization is only getting access to the data they should have access to. >> This topic of data quality is interesting. It's something that I've followed for a number of years. It used to be a back office function, you know and really confined only to highly regulated industries like financial services and healthcare and government. You know, you look back over a decade ago, you didn't have this worry about personal information, GDPR, and you know, California Consumer Privacy Act all becomes so much important. The cloud is really changed things in terms of performance and scale. And of course partnering for, with Snowflake, it's all about sharing data and monetization anything but a back office function. So it was kind of smart that you guys were early on and of course attracting them and as an investor as well was very strong validation. What can you tell us about the nature of the relationship with Snowflake and specifically interested in sort of joint engineering and product innovation efforts, you know, beyond the standard go-to-market stuff? >> Definitely. So you mentioned there were a strategic investor in Collibra about a year ago. A little less than that I guess. We've been working with them though for over a year really tightly with their product and engineering teams to make sure that Collibra is adding real value. Our unified platform is touching pieces of, our unified platform are touching all pieces of Snowflake. And when I say that, what I mean is we're first, you know, able to ingest data with Snowflake, which which has always existed. We're able to profile and classify that data. We're announcing with Collibra Protect this week that you're now able to create those policies on top of Snowflake and have them enforced. So again, people can get more value out of their Snowflake more quickly, as far as time to value with our policies for all business users to be able to create. We're also announcing Snowflake Lineage 2.0. So this is the ability to take stored procedures in Snowflake and understand the lineage of where did the data come from, how was it transformed, within Snowflake as well as the data quality push-down, as I mentioned, data quality, you brought it up. It is a new, it is a big industry push and you know, one of the things I think Gartner mentioned is people are losing up to $15 million dollars without having great data quality. So this push-down capability for Snowflake really is again a big ease of use push for us at Collibra of that ability to, to push it into Snowflake, take advantage of the data, the data source and the engine that already lives there, and get the right, and make sure you have the right quality. >> I mean the nice thing about Snowflake if you play in the Snowflake sandbox, you, you can get sort of a, you know, high degree of confidence that the data sharing can be done in a safe way. Bringing, you know, Collibra into the, into the story allows me to have that data quality and and that governance that I, that I need. You know, we've said many times on theCUBE that one of the notable differences in cloud this decade versus last decade I mean there are obvious differences just in terms of scale and scope, but it's shaping up to be about the strength of the ecosystems. That's really a hallmark of these big cloud players. I mean they're, it's a key factor for innovating, accelerating product delivery, filling gaps in in the hyperscale offerings. Because you got more stack, you know, mature stack capabilities and you know, that creates this flywheel momentum as we often say. But, so my question is, how do you work with the hyperscalers? Like whether it's AWS or Google or whomever, and what do you see as your role and what's the Collibra sweet spot? >> Yeah, definitely. So, you know, one of the things I mentioned early on is the broader ecosystem of partners is what it's all about. And so we have that strong partnership with Snowflake. We also are doing more with Google around, you know, GCP and Collibra Protect there, but also tighter Dataplex integration. So similar to what you've seen with our strategic moves around Snowflake, and really covering the broad ecosystem of what Collibra can do on top of that data source. We're extending that to the world of Google as well and the world of Dataplex. We also have great partners in SI's. Infosys is somebody we spoke with at the conference who's done a lot of great work with Levi's, as they're really important to help people with their whole data strategy and driving that data-driven culture and and Collibra being the core of it. >> Hi Laura, we're going to, we're going to end it there but I wonder if you could kind of put a bow on, you know, this year, the event your, your perspectives. So just give us your closing thoughts. >> Yeah, definitely. So I, I want to say this is one of the biggest releases Collibra's ever had. Definitely the biggest one since I've been with the company a little over a year. We have all these great new product innovations coming to really drive the ease of use, to make data more valuable for users everywhere and, and companies everywhere. And so it's all about everybody being able to easily find, understand and trust and get access to that data going forward. >> Well congratulations on all the progress. It was great to have you on theCUBE. First time, I believe. And really appreciate you, you taking the time with us. >> Yes, thank you, for your time. >> You're very welcome. Okay, you're watching the coverage of Data Citizens 2022 on theCUBE your leader in enterprise and emerging tech coverage.

Published Date : Nov 2 2022

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Stijn Christiaens, Collibra, Data Citizens 22


 

(Inspiring rock music) >> Hey everyone, I'm Lisa Martin covering Data Citizens 22 brought to you by Collibra. This next conversation is going to focus on the importance of data culture. One of our Cube alumni is back; Stan Christians is Collibra's co-founder and it's Chief Data citizen. Stan, it's great to have you back on theCUBE. >> Hey Lisa, nice to be here. >> So we're going to be talking about the importance of data culture, data intelligence, maturity all those great things. When we think about the data revolution that every business is going through, you know, it's so much more than technology innovation; it also really requires cultural transformation, community transformation. Those are challenging for customers to undertake. Talk to us about what you mean by data citizenship and the role that creating a data culture plays in that journey. >> Right. So as you know, our event is called Data Citizens because we believe that, in the end, a data citizen is anyone who uses data to do their job. And we believe that today's organizations you have a lot of people, most of the employees in an organization, are somehow going to be a data citizen, right? So you need to make sure that these people are aware of it, you need to make sure that these people have the skills and competencies to do with data what is necessary, and that's on all levels, right? So what does it mean to have a good data culture? It means that if you're building a beautiful dashboard to try and convince your boss we need to make this decision, that your boss is also open to and able to interpret, you know, the data presented in the dashboard to actually make that decision and take that action. Right? And once you have that "Why" to the organization that's when you have a good data culture. That's a continuous effort for most organizations because they're always moving somehow, they're hiring new people. And it has to be a continuous effort because we've seen that, on the one hand, organizations continue to be challenged with controlling their data sources and where all the data is flowing right? Which in itself creates lot of risk, but also on the other hand of the equation, you have the benefits, you know, you might look at regulatory drivers like we have to do this, right? But it's, it's much better right now to consider the competitive drivers for example. And we did an IDC study earlier this year, quite interesting, I can recommend anyone to read it, and one of the conclusions they found as they surveyed over a thousand people across organizations worldwide, is that the ones who are higher in maturity, so the organizations that really look at data as an asset, look at data as a product and actively try to be better at it don't have three times as good a business outcome as the ones who are lower on the maturity scale, right? So you can say, okay, I'm doing this, you know, data culture for everyone, awakening them up as data citizens. I'm doing this for competitive reasons. I'm doing this for regulatory reasons. You're trying to bring both of those together. And the ones that get data intelligence, right, are just going to be more successful and more competitive. That's our view and that's what we're seeing out there in the market. >> Absolutely. We know that just generally, Stan, right, The organizations that are really creating a a data culture and enabling everybody within the organization to become data citizens are, we know that, in theory, they're more competitive, they're more successful, But the IDC study that you just mentioned demonstrates they're three times more successful and competitive than their peers. Talk about how Collibra advises customers to create that community, that culture of data when it might be challenging for an organization to adapt culturally. >> Of course, of course it's difficult for an organization to adapt, but it's also necessary as you just said, imagine that, you know, you're a modern day organization, phones, laptops, what have you. You're not using those IT assets, right? Or you know, you're delivering them throughout the organization, but not enabling your colleagues to actually do something with that asset. Same thing is true with data today, right, if you're not properly using the data asset, and your competitors are, they're going to get more advantage. So as to how you get this done or how you establish this culture there's a few angles to look at, I would say. So one angle is obviously the leadership angle whereby whoever is the boss of data in the organization you typically have multiple bosses there, like a chief Data Officer, sometimes there's multiple, but they may have a different title, right? So I'm just going to summarize it as a data leader for a second. So whoever that is, they need to make sure that there's a clear vision, a clear strategy for data. And that strategy needs to include the monetization aspect. How are you going to get value from data? >> Lisa: Yes. >> Now, that's one part because then you can clearly see the example of your leadership in the organization, and also the business value, and that's important because those people, their job, in essence, really is to make everyone in the organization think about data as an asset. And I think that's the second part of the equation of getting that go to right is it's not enough to just have that leadership out there but you also have to get the hearts and minds of the data champions across the organization. You really have to win them over. And if you have those two combined, and obviously good technology to, you know, connect those people and have them execute on their responsibilities such as a data intelligence platform like ePlus, then you have the pieces in place to really start upgrading that culture inch by inch, if you will. >> Yes, I like that. The recipe for success. So you are the co-founder of Collibra. You've worn many different hats along this journey. Now you're building Collibra's own data office. I like how, before we went live, we were talking about Collibra is drinking its own champagne. I always loved to hear stories about that. You're speaking at Data Citizens 2022. Talk to us about how you are building a data culture within Collibra and what, maybe some of the specific projects are that Collibra's data office is working on. >> Yes. And it is indeed data citizens. There are a ton of speakers here, very excited. You know, we have Barb from MIT speaking about data monetization. We have DJ Patil at the last minute on the agenda so really exciting agenda, can't wait to get back out there. But essentially you're right. So over the years at Collibra, we've been doing this now since 2008, so a good 15 years, and I think we have another decade of work ahead in the market, just to be very clear. Data is here to stick around, as are we, and myself, you know, when you start a company we were four people in a garage, if you will, so everybody's wearing all sorts of hat at that time. But over the years I've run pre-sales at Collibra, I've run post sales, partnerships, product, et cetera, and as our company got a little bit biggish, we're now 1,200 something like that, people in the company I believe, systems and processes become a lot more important, right? So we said, you know, Collibra isn't the size of our customers yet, but we're getting there in terms of organization, structure, process systems et cetera. So we said it's really time for us to put our money where our mouth is, and to set up our own data office, which is what we were seeing that all of our customers are doing, and which is what we're seeing that organizations worldwide are doing and Gartner was predicting as well. They said, okay, organizations have an HR unit, they have a finance unit, and over time they'll all have a department, if you will, that is responsible somehow for the data. >> Lisa: Hm. >> So we said, okay, let's try to set an example with Collibra. Let's set up our own data office in such a way that other people can take away with it, right? Can take away from it? So we set up a data strategy, we started building data products, took care of the data infrastructure, that sort of good stuff, And in doing all of that, Lisa, exactly as you said, we said, okay, we need to also use our own products and our own practices, right? And from that use, learn how we can make the product better, learn how we can make the practice better and share that learning with all of the markets, of course. And on Monday mornings, we sometimes refer to that as eating our own dog foods, Friday evenings, we refer to that as drinking our own champagne. >> Lisa: I like it. >> So we, we had a (both chuckle) We had the drive do this, you know, there's a clear business reason, so we involved, we included that in the data strategy and that's a little bit of our origin. Now how, how do we organize this? We have three pillars, and by no means is this a template that everyone should follow. This is just the organization that works at our company, but it can serve as an inspiration. So we have pillars, which is data science, The data product builders, if you will or the people who help the business build data products, we have the data engineers who help keep the lights on for that data platform to make sure that the products, the data products, can run, the data can flow and, you know, the quality can be checked. And then we have a data intelligence or data governance pillar where we have those data governance data intelligence stakeholders who help the business as a sort of data partners to the business stakeholders. So that's how we've organized it. And then we started following the Collibra approach, which is, well, what are the challenges that our business stakeholders have in HR, finance, sales, marketing all over? And how can data help overcome those challenges? And from those use cases, we then just started to build a roadmap, and started execution on use case after use case. And a few important ones there are very simple, we see them with all our customers as well, people love talking about the catalog, right? The catalog for the data scientists to know what's in their data lake, for example, and for the people in Deagle and privacy, So they have their process registry, and they can see how the data flows. So that's a popular starting place and that turns into a marketplace so that if new analysts and data citizens join Collibra, they immediately have a place to go to to look at what data is out there for me as an analyst or data scientist or whatever, to do my job, right? So they can immediately get access to the data. And another one that we did is around trusted business reporting. We're seeing that, since 2008, you know, self-service BI allowed everyone to make beautiful dashboards, you know, by pie charts. I always, my pet peeve is the pie charts because I love pie, and you shouldn't always be using pie charts, but essentially there's become proliferation of those reports. And now executives don't really know, okay, should I trust this report or that report? They're reporting on the same thing but the numbers seem different, right? So that's why we have trusted business reporting. So we know if the reports, the dashboard, a data product essentially, is built, we know that all the right steps are being followed, and that whoever is consuming that can be quite confident in the result. >> Lisa: Right, and that confidence is absolutely key. >> Exactly. Yes. >> Absolutely. Talk a little bit about some of the the key performance indicators that you're using to measure the success of the data office. What are some of those KPIs? >> KPIs and measuring is a big topic in the chief data officer profession I would say, and again, it always varies, with respect to your organization, but there's a few that we use that might be of interest to you. So remember you have those three pillars, right? And we have metrics across those pillars. So, for example, a pillar on the data engineering side is going to be more related to that uptime, right? Is the data platform up and running? Are the data products up and running? Is the quality in them good enough? Is it going up? Is it going down? What's the usage? But also, and especially if you're in the cloud and if consumption's a big thing, you have metrics around cost, for example, right? So that's one set of examples. Another one is around the data signs and the products. Are people using them? Are they getting value from it? Can we calculate that value in a monetary perspective, right? >> Lisa: Yes. >> So that we can, to the rest of the business, continue to say, "We're tracking all those numbers and those numbers indicate that value is generated" and how much value estimated in that region. And then you have some data intelligence, data governance metrics, which is, for example you have a number of domains in a data mesh [Indistinct] People talk about being the owner a data domain for example, like product or customer. So how many of those domains do you have covered? How many of them are already part of the program? How many of them have owners assigned? How well are these owners organized, executing on their responsibilities? How many tickets are open? Closed? How many data products are built according to process? And so on and so forth, so these are a set of examples of KPI's. There's a lot more but hopefully those can already inspire the audience. >> Absolutely. So we've, we've talked about the rise of cheap data offices, it's only accelerating. You mentioned this is like a 10-year journey. So if you were to look into a crystal ball, what do you see, in terms of the maturation of data offices over the next decade? >> So we, we've seen, indeed, the role sort of grow up. I think in 2010 there may have been like, 10 chief data officers or something, Gartner has exact numbers on them. But then they grew, you know, 400's they were like mostly in financial services, but they expanded them to all industries and the number is estimated to be about 20,000 right now. >> Wow. >> And they evolved in a sort of stack of competencies, defensive data strategy, because the first chief data officers were more regulatory driven, offensive data strategy, support for the digital program and now all about data products, right? So as a data leader, you now need all those competences and need to include them in your strategy. How is that going to evolve for the next couple of years? I wish I had one of those crystal balls, right? But essentially, I think for the next couple of years there's going to be a lot of people, you know, still moving along with those four levels of the stack. A lot of people I see are still in version one and version two of the chief data officers. So you'll see, over the years that's going to evolve more digital and more data products. So for the next three, five years, my prediction is it's all going to be about data products because it's an immediate link between the data and the dollar essentially. >> Right. >> So that's going to be important and quite likely a new, some new things will be added on, which nobody can predict yet. But we'll see those pop up a few years. I think there's going to be a continued challenge for the chief data officer role to become a real executive role as opposed to, you know, somebody who claims that they're executive, but then they're not, right? So the real reporting level into the board, into the CEO for example, will continue to be a challenging point. But the ones who do get that done, will be the ones that are successful, and the ones who get that done will be the ones that do it on the basis of data monetization, right? Connecting value to the data and making that very clear to all the data citizens in the organization, right? >> Right, really creating that value chain. >> In that sense they'll need to have both, you know, technical audiences and non-technical audiences aligned of course, and they'll need to focus on adoption. Again, it's not enough to just have your data office be involved in this. It's really important that you are waking up data citizens across the organization and you make everyone in the organization think about data as an essence. >> Absolutely, because there's so much value that can be extracted if organizations really strategically build that data office and democratize access across all those data citizens. Stan, this is an exciting arena. We're definitely going to keep our eyes on this. Sounds like a lot of evolution and maturation coming from the data office perspective. From the data citizen perspective. And as the data show, that you mentioned in that IDC study you mentioned Gartner as well. Organizations have so much more likelihood of being successful and being competitive. So we're going to watch this space. Stan, thank you so much for joining me on theCUBE at Data Citizens 22. We appreciate it. >> Thanks for having me over. >> From Data Citizens 22, I'm Lisa Martin you're watching theCUBE, the leader in live tech coverage. (inspiring rock music) >> Okay, this concludes our coverage of Data Citizens 2022 brought to you by Collibra. Remember, all these videos are available on demand at theCUBE.net. And don't forget to check out siliconangle.com for all the news and wikibon.com for our weekly breaking analysis series where we cover many data topics and share survey research from our partner ETR, Enterprise Technology Research. If you want more information on the products announced at Data Citizens, go to Collibra.com. There are tons of resources there. You'll find analyst reports, product demos. It's really worthwhile to check those out. Thanks for watching our program and digging into Data Citizens 2022 on theCUBE Your leader in enterprise and emerging tech coverage. We'll see you soon. (inspiring rock music continues)

Published Date : Nov 2 2022

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>>Collibra is a company that was founded in 2008 right before the so-called modern big data era kicked into high gear. The company was one of the first to focus its business on data governance. Now, historically, data governance and data quality initiatives, they were back office functions and they were largely confined to regulatory regulated industries that had to comply with public policy mandates. But as the cloud went mainstream, the tech giants showed us how valuable data could become and the value proposition for data quality and trust. It evolved from primarily a compliance driven issue to becoming a lynchpin of competitive advantage. But data in the decade of the 2010s was largely about getting the technology to work. You had these highly centralized technical teams that were formed and they had hyper specialized skills to develop data architectures and processes to serve the myriad data needs of organizations. >>And it resulted in a lot of frustration with data initiatives for most organizations that didn't have the resources of the cloud guys and the social media giants to really attack their data problems and turn data into gold. This is why today for example, this quite a bit of momentum to rethinking monolithic data architectures. You see, you hear about initiatives like data mesh and the idea of data as a product. They're gaining traction as a way to better serve the the data needs of decentralized business Uni users, you hear a lot about data democratization. So these decentralization efforts around data, they're great, but they create a new set of problems. Specifically, how do you deliver like a self-service infrastructure to business users and domain experts? Now the cloud is definitely helping with that, but also how do you automate governance? This becomes especially tricky as protecting data privacy has become more and more important. >>In other words, while it's enticing to experiment and run fast and loose with data initiatives kinda like the Wild West, to find new veins of gold, it has to be done responsibly. As such, the idea of data governance has had to evolve to become more automated. And intelligence governance and data lineage is still fundamental to ensuring trust as data. It moves like water through an organization. No one is gonna use data that isn't trusted. Metadata has become increasingly important for data discovery and data classification. As data flows through an organization, the continuously ability to check for data flaws and automating that data quality, they become a functional requirement of any modern data management platform. And finally, data privacy has become a critical adjacency to cyber security. So you can see how data governance has evolved into a much richer set of capabilities than it was 10 or 15 years ago. >>Hello and welcome to the Cube's coverage of Data Citizens made possible by Calibra, a leader in so-called Data intelligence and the host of Data Citizens 2022, which is taking place in San Diego. My name is Dave Ante and I'm one of the hosts of our program, which is running in parallel to data citizens. Now at the Cube we like to say we extract the signal from the noise, and over the, the next couple of days, we're gonna feature some of the themes from the keynote speakers at Data Citizens and we'll hear from several of the executives. Felix Von Dala, who is the co-founder and CEO of Collibra, will join us along with one of the other founders of Collibra, Stan Christians, who's gonna join my colleague Lisa Martin. I'm gonna also sit down with Laura Sellers, she's the Chief Product Officer at Collibra. We'll talk about some of the, the announcements and innovations they're making at the event, and then we'll dig in further to data quality with Kirk Hasselbeck. >>He's the vice president of Data quality at Collibra. He's an amazingly smart dude who founded Owl dq, a company that he sold to Col to Collibra last year. Now many companies, they didn't make it through the Hado era, you know, they missed the industry waves and they became Driftwood. Collibra, on the other hand, has evolved its business. They've leveraged the cloud, expanded its product portfolio, and leaned in heavily to some major partnerships with cloud providers, as well as receiving a strategic investment from Snowflake earlier this year. So it's a really interesting story that we're thrilled to be sharing with you. Thanks for watching and I hope you enjoy the program. >>Last year, the Cube Covered Data Citizens Collibra's customer event. And the premise that we put forth prior to that event was that despite all the innovation that's gone on over the last decade or more with data, you know, starting with the Hado movement, we had data lakes, we'd spark the ascendancy of programming languages like Python, the introduction of frameworks like TensorFlow, the rise of ai, low code, no code, et cetera. Businesses still find it's too difficult to get more value from their data initiatives. And we said at the time, you know, maybe it's time to rethink data innovation. While a lot of the effort has been focused on, you know, more efficiently storing and processing data, perhaps more energy needs to go into thinking about the people and the process side of the equation, meaning making it easier for domain experts to both gain insights for data, trust the data, and begin to use that data in new ways, fueling data, products, monetization and insights data citizens 2022 is back and we're pleased to have Felix Van Dema, who is the founder and CEO of Collibra. He's on the cube or excited to have you, Felix. Good to see you again. >>Likewise Dave. Thanks for having me again. >>You bet. All right, we're gonna get the update from Felix on the current data landscape, how he sees it, why data intelligence is more important now than ever and get current on what Collibra has been up to over the past year and what's changed since Data Citizens 2021. And we may even touch on some of the product news. So Felix, we're living in a very different world today with businesses and consumers. They're struggling with things like supply chains, uncertain economic trends, and we're not just snapping back to the 2010s. That's clear, and that's really true as well in the world of data. So what's different in your mind, in the data landscape of the 2020s from the previous decade, and what challenges does that bring for your customers? >>Yeah, absolutely. And, and I think you said it well, Dave, and and the intro that that rising complexity and fragmentation in the broader data landscape, that hasn't gotten any better over the last couple of years. When when we talk to our customers, that level of fragmentation, the complexity, how do we find data that we can trust, that we know we can use has only gotten kinda more, more difficult. So that trend that's continuing, I think what is changing is that trend has become much more acute. Well, the other thing we've seen over the last couple of years is that the level of scrutiny that organizations are under respect to data, as data becomes more mission critical, as data becomes more impactful than important, the level of scrutiny with respect to privacy, security, regulatory compliance, as only increasing as well, which again, is really difficult in this environment of continuous innovation, continuous change, continuous growing complexity and fragmentation. >>So it's become much more acute. And, and to your earlier point, we do live in a different world and and the the past couple of years we could probably just kind of brute for it, right? We could focus on, on the top line. There was enough kind of investments to be, to be had. I think nowadays organizations are focused or are, are, are, are, are, are in a very different environment where there's much more focus on cost control, productivity, efficiency, How do we truly get value from that data? So again, I think it just another incentive for organization to now truly look at data and to scale it data, not just from a a technology and infrastructure perspective, but how do you actually scale data from an organizational perspective, right? You said at the the people and process, how do we do that at scale? And that's only, only only becoming much more important. And we do believe that the, the economic environment that we find ourselves in today is gonna be catalyst for organizations to really dig out more seriously if, if, if, if you will, than they maybe have in the have in the best. >>You know, I don't know when you guys founded Collibra, if, if you had a sense as to how complicated it was gonna get, but you've been on a mission to really address these problems from the beginning. How would you describe your, your, your mission and what are you doing to address these challenges? >>Yeah, absolutely. We, we started Colli in 2008. So in some sense and the, the last kind of financial crisis, and that was really the, the start of Colli where we found product market fit, working with large finance institutions to help them cope with the increasing compliance requirements that they were faced with because of the, of the financial crisis and kind of here we are again in a very different environment, of course 15 years, almost 15 years later. But data only becoming more important. But our mission to deliver trusted data for every user, every use case and across every source, frankly, has only become more important. So what has been an incredible journey over the last 14, 15 years, I think we're still relatively early in our mission to again, be able to provide everyone, and that's why we call it data citizens. We truly believe that everyone in the organization should be able to use trusted data in an easy, easy matter. That mission is is only becoming more important, more relevant. We definitely have a lot more work ahead of us because we are still relatively early in that, in that journey. >>Well, that's interesting because, you know, in my observation it takes seven to 10 years to actually build a company and then the fact that you're still in the early days is kind of interesting. I mean, you, Collibra's had a good 12 months or so since we last spoke at Data Citizens. Give us the latest update on your business. What do people need to know about your, your current momentum? >>Yeah, absolutely. Again, there's, there's a lot of tail organizations that are only maturing the data practices and we've seen it kind of transform or, or, or influence a lot of our business growth that we've seen, broader adoption of the platform. We work at some of the largest organizations in the world where it's Adobe, Heineken, Bank of America, and many more. We have now over 600 enterprise customers, all industry leaders and every single vertical. So it's, it's really exciting to see that and continue to partner with those organizations. On the partnership side, again, a lot of momentum in the org in, in the, in the markets with some of the cloud partners like Google, Amazon, Snowflake, data bricks and, and others, right? As those kind of new modern data infrastructures, modern data architectures that are definitely all moving to the cloud, a great opportunity for us, our partners and of course our customers to help them kind of transition to the cloud even faster. >>And so we see a lot of excitement and momentum there within an acquisition about 18 months ago around data quality, data observability, which we believe is an enormous opportunity. Of course, data quality isn't new, but I think there's a lot of reasons why we're so excited about quality and observability now. One is around leveraging ai, machine learning, again to drive more automation. And the second is that those data pipelines that are now being created in the cloud, in these modern data architecture arch architectures, they've become mission critical. They've become real time. And so monitoring, observing those data pipelines continuously has become absolutely critical so that they're really excited about about that as well. And on the organizational side, I'm sure you've heard a term around kind of data mesh, something that's gaining a lot of momentum, rightfully so. It's really the type of governance that we always believe. Then federated focused on domains, giving a lot of ownership to different teams. I think that's the way to scale data organizations. And so that aligns really well with our vision and, and from a product perspective, we've seen a lot of momentum with our customers there as well. >>Yeah, you know, a couple things there. I mean, the acquisition of i l dq, you know, Kirk Hasselbeck and, and their team, it's interesting, you know, the whole data quality used to be this back office function and, and really confined to highly regulated industries. It's come to the front office, it's top of mind for chief data officers, data mesh. You mentioned you guys are a connective tissue for all these different nodes on the data mesh. That's key. And of course we see you at all the shows. You're, you're a critical part of many ecosystems and you're developing your own ecosystem. So let's chat a little bit about the, the products. We're gonna go deeper in into products later on at, at Data Citizens 22, but we know you're debuting some, some new innovations, you know, whether it's, you know, the, the the under the covers in security, sort of making data more accessible for people just dealing with workflows and processes as you talked about earlier. Tell us a little bit about what you're introducing. >>Yeah, absolutely. We're super excited, a ton of innovation. And if we think about the big theme and like, like I said, we're still relatively early in this, in this journey towards kind of that mission of data intelligence that really bolts and compelling mission, either customers are still start, are just starting on that, on that journey. We wanna make it as easy as possible for the, for our organization to actually get started because we know that's important that they do. And for our organization and customers that have been with us for some time, there's still a tremendous amount of opportunity to kind of expand the platform further. And again, to make it easier for really to, to accomplish that mission and vision around that data citizen that everyone has access to trustworthy data in a very easy, easy way. So that's really the theme of a lot of the innovation that we're driving. >>A lot of kind of ease of adoption, ease of use, but also then how do we make sure that lio becomes this kind of mission critical enterprise platform from a security performance architecture scale supportability that we're truly able to deliver that kind of an enterprise mission critical platform. And so that's the big theme from an innovation perspective, From a product perspective, a lot of new innovation that we're really excited about. A couple of highlights. One is around data marketplace. Again, a lot of our customers have plans in that direction, how to make it easy. How do we make, how do we make available to true kind of shopping experience that anybody in your organization can, in a very easy search first way, find the right data product, find the right dataset, that data can then consume usage analytics. How do you, how do we help organizations drive adoption, tell them where they're working really well and where they have opportunities homepages again to, to make things easy for, for people, for anyone in your organization to kind of get started with ppia, you mentioned workflow designer, again, we have a very powerful enterprise platform. >>One of our key differentiators is the ability to really drive a lot of automation through workflows. And now we provided a new low code, no code kind of workflow designer experience. So, so really customers can take it to the next level. There's a lot more new product around K Bear Protect, which in partnership with Snowflake, which has been a strategic investor in kib, focused on how do we make access governance easier? How do we, how do we, how are we able to make sure that as you move to the cloud, things like access management, masking around sensitive data, PII data is managed as much more effective, effective rate, really excited about that product. There's more around data quality. Again, how do we, how do we get that deployed as easily and quickly and widely as we can? Moving that to the cloud has been a big part of our strategy. >>So we launch more data quality cloud product as well as making use of those, those native compute capabilities in platforms like Snowflake, Data, Bricks, Google, Amazon, and others. And so we are bettering a capability, a capability that we call push down. So actually pushing down the computer and data quality, the monitoring into the underlying platform, which again, from a scale performance and ease of use perspective is gonna make a massive difference. And then more broadly, we, we talked a little bit about the ecosystem. Again, integrations, we talk about being able to connect to every source. Integrations are absolutely critical and we're really excited to deliver new integrations with Snowflake, Azure and Google Cloud storage as well. So there's a lot coming out. The, the team has been work at work really hard and we are really, really excited about what we are coming, what we're bringing to markets. >>Yeah, a lot going on there. I wonder if you could give us your, your closing thoughts. I mean, you, you talked about, you know, the marketplace, you know, you think about data mesh, you think of data as product, one of the key principles you think about monetization. This is really different than what we've been used to in data, which is just getting the technology to work has been been so hard. So how do you see sort of the future and, you know, give us the, your closing thoughts please? >>Yeah, absolutely. And I, and I think we we're really at this pivotal moment, and I think you said it well. We, we all know the constraint and the challenges with data, how to actually do data at scale. And while we've seen a ton of innovation on the infrastructure side, we fundamentally believe that just getting a faster database is important, but it's not gonna fully solve the challenges and truly kind of deliver on the opportunity. And that's why now is really the time to deliver this data intelligence vision, this data intelligence platform. We are still early, making it as easy as we can. It's kind of, of our, it's our mission. And so I'm really, really excited to see what we, what we are gonna, how the marks gonna evolve over the next, next few quarters and years. I think the trend is clearly there when we talk about data mesh, this kind of federated approach folks on data products is just another signal that we believe that a lot of our organization are now at the time. >>The understanding need to go beyond just the technology. I really, really think about how do we actually scale data as a business function, just like we've done with it, with, with hr, with, with sales and marketing, with finance. That's how we need to think about data. I think now is the time given the economic environment that we are in much more focus on control, much more focused on productivity efficiency and now's the time. We need to look beyond just the technology and infrastructure to think of how to scale data, how to manage data at scale. >>Yeah, it's a new era. The next 10 years of data won't be like the last, as I always say. Felix, thanks so much and good luck in, in San Diego. I know you're gonna crush it out there. >>Thank you Dave. >>Yeah, it's a great spot for an in-person event and, and of course the content post event is gonna be available@collibra.com and you can of course catch the cube coverage@thecube.net and all the news@siliconangle.com. This is Dave Valante for the cube, your leader in enterprise and emerging tech coverage. >>Hi, I'm Jay from Collibra's Data Office. Today I want to talk to you about Collibra's data intelligence cloud. We often say Collibra is a single system of engagement for all of your data. Now, when I say data, I mean data in the broadest sense of the word, including reference and metadata. Think of metrics, reports, APIs, systems, policies, and even business processes that produce or consume data. Now, the beauty of this platform is that it ensures all of your users have an easy way to find, understand, trust, and access data. But how do you get started? Well, here are seven steps to help you get going. One, start with the data. What's data intelligence? Without data leverage the Collibra data catalog to automatically profile and classify your enterprise data wherever that data lives, databases, data lakes or data warehouses, whether on the cloud or on premise. >>Two, you'll then wanna organize the data and you'll do that with data communities. This can be by department, find a business or functional team, however your organization organizes work and accountability. And for that you'll establish community owners, communities, make it easy for people to navigate through the platform, find the data and will help create a sense of belonging for users. An important and related side note here, we find it's typical in many organizations that data is thought of is just an asset and IT and data offices are viewed as the owners of it and who are really the central teams performing analytics as a service provider to the enterprise. We believe data is more than an asset, it's a true product that can be converted to value. And that also means establishing business ownership of data where that strategy and ROI come together with subject matter expertise. >>Okay, three. Next, back to those communities there, the data owners should explain and define their data, not just the tables and columns, but also the related business terms, metrics and KPIs. These objects we call these assets are typically organized into business glossaries and data dictionaries. I definitely recommend starting with the topics that are most important to the business. Four, those steps that enable you and your users to have some fun with it. Linking everything together builds your knowledge graph and also known as a metadata graph by linking or relating these assets together. For example, a data set to a KPI to a report now enables your users to see what we call the lineage diagram that visualizes where the data in your dashboards actually came from and what the data means and who's responsible for it. Speaking of which, here's five. Leverage the calibra trusted business reporting solution on the marketplace, which comes with workflows for those owners to certify their reports, KPIs, and data sets. >>This helps them force their trust in their data. Six, easy to navigate dashboards or landing pages right in your platform for your company's business processes are the most effective way for everyone to better understand and take action on data. Here's a pro tip, use the dashboard design kit on the marketplace to help you build compelling dashboards. Finally, seven, promote the value of this to your users and be sure to schedule enablement office hours and new employee onboarding sessions to get folks excited about what you've built and implemented. Better yet, invite all of those community and data owners to these sessions so that they can show off the value that they've created. Those are my seven tips to get going with Collibra. I hope these have been useful. For more information, be sure to visit collibra.com. >>Welcome to the Cube's coverage of Data Citizens 2022 Collibra's customer event. My name is Dave Valante. With us is Kirk Hasselbeck, who's the vice president of Data Quality of Collibra Kirk, good to see you. Welcome. >>Thanks for having me, Dave. Excited to be here. >>You bet. Okay, we're gonna discuss data quality observability. It's a hot trend right now. You founded a data quality company, OWL dq, and it was acquired by Collibra last year. Congratulations. And now you lead data quality at Collibra. So we're hearing a lot about data quality right now. Why is it such a priority? Take us through your thoughts on that. >>Yeah, absolutely. It's, it's definitely exciting times for data quality, which you're right, has been around for a long time. So why now and why is it so much more exciting than it used to be? I think it's a bit stale, but we all know that companies use more data than ever before and the variety has changed and the volume has grown. And, and while I think that remains true, there are a couple other hidden factors at play that everyone's so interested in as, as to why this is becoming so important now. And, and I guess you could kind of break this down simply and think about if Dave, you and I were gonna build, you know, a new healthcare application and monitor the heartbeat of individuals, imagine if we get that wrong, you know, what the ramifications could be, what, what those incidents would look like, or maybe better yet, we try to build a, a new trading algorithm with a crossover strategy where the 50 day crosses the, the 10 day average. >>And imagine if the data underlying the inputs to that is incorrect. We will probably have major financial ramifications in that sense. So, you know, it kind of starts there where everybody's realizing that we're all data companies and if we are using bad data, we're likely making incorrect business decisions. But I think there's kind of two other things at play. You know, I, I bought a car not too long ago and my dad called and said, How many cylinders does it have? And I realized in that moment, you know, I might have failed him because, cause I didn't know. And, and I used to ask those types of questions about any lock brakes and cylinders and, and you know, if it's manual or, or automatic and, and I realized I now just buy a car that I hope works. And it's so complicated with all the computer chips, I, I really don't know that much about it. >>And, and that's what's happening with data. We're just loading so much of it. And it's so complex that the way companies consume them in the IT function is that they bring in a lot of data and then they syndicate it out to the business. And it turns out that the, the individuals loading and consuming all of this data for the company actually may not know that much about the data itself, and that's not even their job anymore. So we'll talk more about that in a minute, but that's really what's setting the foreground for this observability play and why everybody's so interested. It, it's because we're becoming less close to the intricacies of the data and we just expect it to always be there and be correct. >>You know, the other thing too about data quality, and for years we did the MIT CDO IQ event, we didn't do it last year, Covid messed everything up. But the observation I would make there thoughts is, is it data quality? Used to be information quality used to be this back office function, and then it became sort of front office with financial services and government and healthcare, these highly regulated industries. And then the whole chief data officer thing happened and people were realizing, well, they sort of flipped the bit from sort of a data as a, a risk to data as a, as an asset. And now as we say, we're gonna talk about observability. And so it's really become front and center just the whole quality issue because data's so fundamental, hasn't it? >>Yeah, absolutely. I mean, let's imagine we pull up our phones right now and I go to my, my favorite stock ticker app and I check out the NASDAQ market cap. I really have no idea if that's the correct number. I know it's a number, it looks large, it's in a numeric field. And, and that's kind of what's going on. There's, there's so many numbers and they're coming from all of these different sources and data providers and they're getting consumed and passed along. But there isn't really a way to tactically put controls on every number and metric across every field we plan to monitor, but with the scale that we've achieved in early days, even before calibra. And what's been so exciting is we have these types of observation techniques, these data monitors that can actually track past performance of every field at scale. And why that's so interesting and why I think the CDO is, is listening right intently nowadays to this topic is, so maybe we could surface all of these problems with the right solution of data observability and with the right scale and then just be alerted on breaking trends. So we're sort of shifting away from this world of must write a condition and then when that condition breaks, that was always known as a break record. But what about breaking trends and root cause analysis? And is it possible to do that, you know, with less human intervention? And so I think most people are seeing now that it's going to have to be a software tool and a computer system. It's, it's not ever going to be based on one or two domain experts anymore. >>So, So how does data observability relate to data quality? Are they sort of two sides of the same coin? Are they, are they cousins? What's your perspective on that? >>Yeah, it's, it's super interesting. It's an emerging market. So the language is changing a lot of the topic and areas changing the way that I like to say it or break it down because the, the lingo is constantly moving is, you know, as a target on this space is really breaking records versus breaking trends. And I could write a condition when this thing happens, it's wrong and when it doesn't it's correct. Or I could look for a trend and I'll give you a good example. You know, everybody's talking about fresh data and stale data and, and why would that matter? Well, if your data never arrived or only part of it arrived or didn't arrive on time, it's likely stale and there will not be a condition that you could write that would show you all the good in the bads. That was kind of your, your traditional approach of data quality break records. But your modern day approach is you lost a significant portion of your data, or it did not arrive on time to make that decision accurately on time. And that's a hidden concern. Some people call this freshness, we call it stale data, but it all points to the same idea of the thing that you're observing may not be a data quality condition anymore. It may be a breakdown in the data pipeline. And with thousands of data pipelines in play for every company out there there, there's more than a couple of these happening every day. >>So what's the Collibra angle on all this stuff made the acquisition, you got data quality observability coming together, you guys have a lot of expertise in, in this area, but you hear providence of data, you just talked about, you know, stale data, you know, the, the whole trend toward real time. How is Calibra approaching the problem and what's unique about your approach? >>Well, I think where we're fortunate is with our background, myself and team, we sort of lived this problem for a long time, you know, in, in the Wall Street days about a decade ago. And we saw it from many different angles. And what we came up with before it was called data observability or reliability was basically the, the underpinnings of that. So we're a little bit ahead of the curve there when most people evaluate our solution, it's more advanced than some of the observation techniques that that currently exist. But we've also always covered data quality and we believe that people want to know more, they need more insights, and they want to see break records and breaking trends together so they can correlate the root cause. And we hear that all the time. I have so many things going wrong, just show me the big picture, help me find the thing that if I were to fix it today would make the most impact. So we're really focused on root cause analysis, business impact, connecting it with lineage and catalog metadata. And as that grows, you can actually achieve total data governance at this point with the acquisition of what was a Lineage company years ago, and then my company Ldq now Collibra, Data quality Collibra may be the best positioned for total data governance and intelligence in the space. >>Well, you mentioned financial services a couple of times and some examples, remember the flash crash in 2010. Nobody had any idea what that was, you know, they just said, Oh, it's a glitch, you know, so they didn't understand the root cause of it. So this is a really interesting topic to me. So we know at Data Citizens 22 that you're announcing, you gotta announce new products, right? You're yearly event what's, what's new. Give us a sense as to what products are coming out, but specifically around data quality and observability. >>Absolutely. There's this, you know, there's always a next thing on the forefront. And the one right now is these hyperscalers in the cloud. So you have databases like Snowflake and Big Query and Data Bricks is Delta Lake and SQL Pushdown. And ultimately what that means is a lot of people are storing in loading data even faster in a SaaS like model. And we've started to hook in to these databases. And while we've always worked with the the same databases in the past, they're supported today we're doing something called Native Database pushdown, where the entire compute and data activity happens in the database. And why that is so interesting and powerful now is everyone's concerned with something called Egress. Did your, my data that I've spent all this time and money with my security team securing ever leave my hands, did it ever leave my secure VPC as they call it? >>And with these native integrations that we're building and about to unveil, here's kind of a sneak peek for, for next week at Data Citizens. We're now doing all compute and data operations in databases like Snowflake. And what that means is with no install and no configuration, you could log into the Collibra data quality app and have all of your data quality running inside the database that you've probably already picked as your your go forward team selection secured database of choice. So we're really excited about that. And I think if you look at the whole landscape of network cost, egress, cost, data storage and compute, what people are realizing is it's extremely efficient to do it in the way that we're about to release here next week. >>So this is interesting because what you just described, you know, you mentioned Snowflake, you mentioned Google, Oh actually you mentioned yeah, data bricks. You know, Snowflake has the data cloud. If you put everything in the data cloud, okay, you're cool, but then Google's got the open data cloud. If you heard, you know, Google next and now data bricks doesn't call it the data cloud, but they have like the open source data cloud. So you have all these different approaches and there's really no way up until now I'm, I'm hearing to, to really understand the relationships between all those and have confidence across, you know, it's like Jak Dani, you should just be a note on the mesh. And I don't care if it's a data warehouse or a data lake or where it comes from, but it's a point on that mesh and I need tooling to be able to have confidence that my data is governed and has the proper lineage, providence. And, and, and that's what you're bringing to the table, Is that right? Did I get that right? >>Yeah, that's right. And it's, for us, it's, it's not that we haven't been working with those great cloud databases, but it's the fact that we can send them the instructions now, we can send them the, the operating ability to crunch all of the calculations, the governance, the quality, and get the answers. And what that's doing, it's basically zero network costs, zero egress cost, zero latency of time. And so when you were to log into Big Query tomorrow using our tool or like, or say Snowflake for example, you have instant data quality metrics, instant profiling, instant lineage and access privacy controls, things of that nature that just become less onerous. What we're seeing is there's so much technology out there, just like all of the major brands that you mentioned, but how do we make it easier? The future is about less clicks, faster time to value, faster scale, and eventually lower cost. And, and we think that this positions us to be the leader there. >>I love this example because, you know, Barry talks about, wow, the cloud guys are gonna own the world and, and of course now we're seeing that the ecosystem is finding so much white space to add value, connect across cloud. Sometimes we call it super cloud and so, or inter clouding. All right, Kirk, give us your, your final thoughts and on on the trends that we've talked about and Data Citizens 22. >>Absolutely. Well, I think, you know, one big trend is discovery and classification. Seeing that across the board, people used to know it was a zip code and nowadays with the amount of data that's out there, they wanna know where everything is, where their sensitive data is. If it's redundant, tell me everything inside of three to five seconds. And with that comes, they want to know in all of these hyperscale databases how fast they can get controls and insights out of their tools. So I think we're gonna see more one click solutions, more SAS based solutions and solutions that hopefully prove faster time to value on, on all of these modern cloud platforms. >>Excellent. All right, Kurt Hasselbeck, thanks so much for coming on the Cube and previewing Data Citizens 22. Appreciate it. >>Thanks for having me, Dave. >>You're welcome. Right, and thank you for watching. Keep it right there for more coverage from the Cube. Welcome to the Cube's virtual Coverage of Data Citizens 2022. My name is Dave Valante and I'm here with Laura Sellers, who's the Chief Product Officer at Collibra, the host of Data Citizens. Laura, welcome. Good to see you. >>Thank you. Nice to be here. >>Yeah, your keynote at Data Citizens this year focused on, you know, your mission to drive ease of use and scale. Now when I think about historically fast access to the right data at the right time in a form that's really easily consumable, it's been kind of challenging, especially for business users. Can can you explain to our audience why this matters so much and what's actually different today in the data ecosystem to make this a reality? >>Yeah, definitely. So I think what we really need and what I hear from customers every single day is that we need a new approach to data management and our product teams. What inspired me to come to Calibra a little bit a over a year ago was really the fact that they're very focused on bringing trusted data to more users across more sources for more use cases. And so as we look at what we're announcing with these innovations of ease of use and scale, it's really about making teams more productive in getting started with and the ability to manage data across the entire organization. So we've been very focused on richer experiences, a broader ecosystem of partners, as well as a platform that delivers performance, scale and security that our users and teams need and demand. So as we look at, Oh, go ahead. >>I was gonna say, you know, when I look back at like the last 10 years, it was all about getting the technology to work and it was just so complicated. But, but please carry on. I'd love to hear more about this. >>Yeah, I, I really, you know, Collibra is a system of engagement for data and we really are working on bringing that entire system of engagement to life for everyone to leverage here and now. So what we're announcing from our ease of use side of the world is first our data marketplace. This is the ability for all users to discover and access data quickly and easily shop for it, if you will. The next thing that we're also introducing is the new homepage. It's really about the ability to drive adoption and have users find data more quickly. And then the two more areas of the ease of use side of the world is our world of usage analytics. And one of the big pushes and passions we have at Collibra is to help with this data driven culture that all companies are trying to create. And also helping with data literacy, with something like usage analytics, it's really about driving adoption of the CLE platform, understanding what's working, who's accessing it, what's not. And then finally we're also introducing what's called workflow designer. And we love our workflows at Libra, it's a big differentiator to be able to automate business processes. The designer is really about a way for more people to be able to create those workflows, collaborate on those workflow flows, as well as people to be able to easily interact with them. So a lot of exciting things when it comes to ease of use to make it easier for all users to find data. >>Y yes, there's definitely a lot to unpack there. I I, you know, you mentioned this idea of, of of, of shopping for the data. That's interesting to me. Why this analogy, metaphor or analogy, I always get those confused. I let's go with analogy. Why is it so important to data consumers? >>I think when you look at the world of data, and I talked about this system of engagement, it's really about making it more accessible to the masses. And what users are used to is a shopping experience like your Amazon, if you will. And so having a consumer grade experience where users can quickly go in and find the data, trust that data, understand where the data's coming from, and then be able to quickly access it, is the idea of being able to shop for it, just making it as simple as possible and really speeding the time to value for any of the business analysts, data analysts out there. >>Yeah, I think when you, you, you see a lot of discussion about rethinking data architectures, putting data in the hands of the users and business people, decentralized data and of course that's awesome. I love that. But of course then you have to have self-service infrastructure and you have to have governance. And those are really challenging. And I think so many organizations, they're facing adoption challenges, you know, when it comes to enabling teams generally, especially domain experts to adopt new data technologies, you know, like the, the tech comes fast and furious. You got all these open source projects and get really confusing. Of course it risks security, governance and all that good stuff. You got all this jargon. So where do you see, you know, the friction in adopting new data technologies? What's your point of view and how can organizations overcome these challenges? >>You're, you're dead on. There's so much technology and there's so much to stay on top of, which is part of the friction, right? It's just being able to stay ahead of, of and understand all the technologies that are coming. You also look at as there's so many more sources of data and people are migrating data to the cloud and they're migrating to new sources. Where the friction comes is really that ability to understand where the data came from, where it's moving to, and then also to be able to put the access controls on top of it. So people are only getting access to the data that they should be getting access to. So one of the other things we're announcing with, with all of the innovations that are coming is what we're doing around performance and scale. So with all of the data movement, with all of the data that's out there, the first thing we're launching in the world of performance and scale is our world of data quality. >>It's something that Collibra has been working on for the past year and a half, but we're launching the ability to have data quality in the cloud. So it's currently an on-premise offering, but we'll now be able to carry that over into the cloud for us to manage that way. We're also introducing the ability to push down data quality into Snowflake. So this is, again, one of those challenges is making sure that that data that you have is d is is high quality as you move forward. And so really another, we're just reducing friction. You already have Snowflake stood up. It's not another machine for you to manage, it's just push down capabilities into Snowflake to be able to track that quality. Another thing that we're launching with that is what we call Collibra Protect. And this is that ability for users to be able to ingest metadata, understand where the PII data is, and then set policies up on top of it. So very quickly be able to set policies and have them enforced at the data level. So anybody in the organization is only getting access to the data they should have access to. >>Here's Topica data quality is interesting. It's something that I've followed for a number of years. It used to be a back office function, you know, and really confined only to highly regulated industries like financial services and healthcare and government. You know, you look back over a decade ago, you didn't have this worry about personal information, g gdpr, and, you know, California Consumer Privacy Act all becomes, becomes so much important. The cloud is really changed things in terms of performance and scale and of course partnering for, for, with Snowflake it's all about sharing data and monetization, anything but a back office function. So it was kind of smart that you guys were early on and of course attracting them and as a, as an investor as well was very strong validation. What can you tell us about the nature of the relationship with Snowflake and specifically inter interested in sort of joint engineering or, and product innovation efforts, you know, beyond the standard go to market stuff? >>Definitely. So you mentioned there were a strategic investor in Calibra about a year ago. A little less than that I guess. We've been working with them though for over a year really tightly with their product and engineering teams to make sure that Collibra is adding real value. Our unified platform is touching pieces of our unified platform or touching all pieces of Snowflake. And when I say that, what I mean is we're first, you know, able to ingest data with Snowflake, which, which has always existed. We're able to profile and classify that data we're announcing with Calibra Protect this week that you're now able to create those policies on top of Snowflake and have them enforce. So again, people can get more value out of their snowflake more quickly as far as time to value with, with our policies for all business users to be able to create. >>We're also announcing Snowflake Lineage 2.0. So this is the ability to take stored procedures in Snowflake and understand the lineage of where did the data come from, how was it transformed with within Snowflake as well as the data quality. Pushdown, as I mentioned, data quality, you brought it up. It is a new, it is a, a big industry push and you know, one of the things I think Gartner mentioned is people are losing up to $15 million without having great data quality. So this push down capability for Snowflake really is again, a big ease of use push for us at Collibra of that ability to, to push it into snowflake, take advantage of the data, the data source, and the engine that already lives there and get the right and make sure you have the right quality. >>I mean, the nice thing about Snowflake, if you play in the Snowflake sandbox, you, you, you, you can get sort of a, you know, high degree of confidence that the data sharing can be done in a safe way. Bringing, you know, Collibra into the, into the story allows me to have that data quality and, and that governance that I, that I need. You know, we've said many times on the cube that one of the notable differences in cloud this decade versus last decade, I mean ob there are obvious differences just in terms of scale and scope, but it's shaping up to be about the strength of the ecosystems. That's really a hallmark of these big cloud players. I mean they're, it's a key factor for innovating, accelerating product delivery, filling gaps in, in the hyperscale offerings cuz you got more stack, you know, mature stack capabilities and you know, it creates this flywheel momentum as we often say. But, so my question is, how do you work with the hyperscalers? Like whether it's AWS or Google, whomever, and what do you see as your role and what's the Collibra sweet spot? >>Yeah, definitely. So, you know, one of the things I mentioned early on is the broader ecosystem of partners is what it's all about. And so we have that strong partnership with Snowflake. We also are doing more with Google around, you know, GCP and kbra protect there, but also tighter data plex integration. So similar to what you've seen with our strategic moves around Snowflake and, and really covering the broad ecosystem of what Collibra can do on top of that data source. We're extending that to the world of Google as well and the world of data plex. We also have great partners in SI's Infosys is somebody we spoke with at the conference who's done a lot of great work with Levi's as they're really important to help people with their whole data strategy and driving that data driven culture and, and Collibra being the core of it. >>Hi Laura, we're gonna, we're gonna end it there, but I wonder if you could kind of put a bow on, you know, this year, the event your, your perspectives. So just give us your closing thoughts. >>Yeah, definitely. So I, I wanna say this is one of the biggest releases Collibra's ever had. Definitely the biggest one since I've been with the company a little over a year. We have all these great new product innovations coming to really drive the ease of use to make data more valuable for users everywhere and, and companies everywhere. And so it's all about everybody being able to easily find, understand, and trust and get access to that data going forward. >>Well congratulations on all the pro progress. It was great to have you on the cube first time I believe, and really appreciate you, you taking the time with us. >>Yes, thank you for your time. >>You're very welcome. Okay, you're watching the coverage of Data Citizens 2022 on the cube, your leader in enterprise and emerging tech coverage. >>So data modernization oftentimes means moving some of your storage and computer to the cloud where you get the benefit of scale and security and so on. But ultimately it doesn't take away the silos that you have. We have more locations, more tools and more processes with which we try to get value from this data. To do that at scale in an organization, people involved in this process, they have to understand each other. So you need to unite those people across those tools, processes, and systems with a shared language. When I say customer, do you understand the same thing as you hearing customer? Are we counting them in the same way so that shared language unites us and that gives the opportunity for the organization as a whole to get the maximum value out of their data assets and then they can democratize data so everyone can properly use that shared language to find, understand, and trust the data asset that's available. >>And that's where Collibra comes in. We provide a centralized system of engagement that works across all of those locations and combines all of those different user types across the whole business. At Collibra, we say United by data and that also means that we're united by data with our customers. So here is some data about some of our customers. There was the case of an online do it yourself platform who grew their revenue almost three times from a marketing campaign that provided the right product in the right hands of the right people. In other case that comes to mind is from a financial services organization who saved over 800 K every year because they were able to reuse the same data in different kinds of reports and before there was spread out over different tools and processes and silos, and now the platform brought them together so they realized, oh, we're actually using the same data, let's find a way to make this more efficient. And the last example that comes to mind is that of a large home loan, home mortgage, mortgage loan provider where they have a very complex landscape, a very complex architecture legacy in the cloud, et cetera. And they're using our software, they're using our platform to unite all the people and those processes and tools to get a common view of data to manage their compliance at scale. >>Hey everyone, I'm Lisa Martin covering Data Citizens 22, brought to you by Collibra. This next conversation is gonna focus on the importance of data culture. One of our Cube alumni is back, Stan Christians is Collibra's co-founder and it's Chief Data citizens. Stan, it's great to have you back on the cube. >>Hey Lisa, nice to be. >>So we're gonna be talking about the importance of data culture, data intelligence, maturity, all those great things. When we think about the data revolution that every business is going through, you know, it's so much more than technology innovation. It also really re requires cultural transformation, community transformation. Those are challenging for customers to undertake. Talk to us about what you mean by data citizenship and the role that creating a data culture plays in that journey. >>Right. So as you know, our event is called Data Citizens because we believe that in the end, a data citizen is anyone who uses data to do their job. And we believe that today's organizations, you have a lot of people, most of the employees in an organization are somehow gonna to be a data citizen, right? So you need to make sure that these people are aware of it. You need that. People have skills and competencies to do with data what necessary and that's on, all right? So what does it mean to have a good data culture? It means that if you're building a beautiful dashboard to try and convince your boss, we need to make this decision that your boss is also open to and able to interpret, you know, the data presented in dashboard to actually make that decision and take that action. Right? >>And once you have that why to the organization, that's when you have a good data culture. Now that's continuous effort for most organizations because they're always moving, somehow they're hiring new people and it has to be continuous effort because we've seen that on the hand. Organizations continue challenged their data sources and where all the data is flowing, right? Which in itself creates a lot of risk. But also on the other set hand of the equation, you have the benefit. You know, you might look at regulatory drivers like, we have to do this, right? But it's, it's much better right now to consider the competitive drivers, for example, and we did an IDC study earlier this year, quite interesting. I can recommend anyone to it. And one of the conclusions they found as they surveyed over a thousand people across organizations worldwide is that the ones who are higher in maturity. >>So the, the organizations that really look at data as an asset, look at data as a product and actively try to be better at it, don't have three times as good a business outcome as the ones who are lower on the maturity scale, right? So you can say, ok, I'm doing this, you know, data culture for everyone, awakening them up as data citizens. I'm doing this for competitive reasons, I'm doing this re reasons you're trying to bring both of those together and the ones that get data intelligence right, are successful and competitive. That's, and that's what we're seeing out there in the market. >>Absolutely. We know that just generally stand right, the organizations that are, are really creating a, a data culture and enabling everybody within the organization to become data citizens are, We know that in theory they're more competitive, they're more successful. But the IDC study that you just mentioned demonstrates they're three times more successful and competitive than their peers. Talk about how Collibra advises customers to create that community, that culture of data when it might be challenging for an organization to adapt culturally. >>Of course, of course it's difficult for an organization to adapt but it's also necessary, as you just said, imagine that, you know, you're a modern day organization, laptops, what have you, you're not using those, right? Or you know, you're delivering them throughout organization, but not enabling your colleagues to actually do something with that asset. Same thing as through with data today, right? If you're not properly using the data asset and competitors are, they're gonna to get more advantage. So as to how you get this done, establish this. There's angles to look at, Lisa. So one angle is obviously the leadership whereby whoever is the boss of data in the organization, you typically have multiple bosses there, like achieve data officers. Sometimes there's, there's multiple, but they may have a different title, right? So I'm just gonna summarize it as a data leader for a second. >>So whoever that is, they need to make sure that there's a clear vision, a clear strategy for data. And that strategy needs to include the monetization aspect. How are you going to get value from data? Yes. Now that's one part because then you can leadership in the organization and also the business value. And that's important. Cause those people, their job in essence really is to make everyone in the organization think about data as an asset. And I think that's the second part of the equation of getting that right, is it's not enough to just have that leadership out there, but you also have to get the hearts and minds of the data champions across the organization. You, I really have to win them over. And if you have those two combined and obviously a good technology to, you know, connect those people and have them execute on their responsibilities such as a data intelligence platform like s then the in place to really start upgrading that culture inch by inch if you'll, >>Yes, I like that. The recipe for success. So you are the co-founder of Collibra. You've worn many different hats along this journey. Now you're building Collibra's own data office. I like how before we went live, we were talking about Calibra is drinking its own champagne. I always loved to hear stories about that. You're speaking at Data Citizens 2022. Talk to us about how you are building a data culture within Collibra and what maybe some of the specific projects are that Collibra's data office is working on. >>Yes, and it is indeed data citizens. There are a ton of speaks here, are very excited. You know, we have Barb from m MIT speaking about data monetization. We have Dilla at the last minute. So really exciting agen agenda. Can't wait to get back out there essentially. So over the years at, we've doing this since two and eight, so a good years and I think we have another decade of work ahead in the market, just to be very clear. Data is here to stick around as are we. And myself, you know, when you start a company, we were for people in a, if you, so everybody's wearing all sorts of hat at time. But over the years I've run, you know, presales that sales partnerships, product cetera. And as our company got a little bit biggish, we're now thousand two. Something like people in the company. >>I believe systems and processes become a lot important. So we said you CBRA isn't the size our customers we're getting there in of organization structure, process systems, et cetera. So we said it's really time for us to put our money where is and to our own data office, which is what we were seeing customers', organizations worldwide. And they organizations have HR units, they have a finance unit and over time they'll all have a department if you'll, that is responsible somehow for the data. So we said, ok, let's try to set an examples that other people can take away with it, right? Can take away from it. So we set up a data strategy, we started building data products, took care of the data infrastructure. That's sort of good stuff. And in doing all of that, ISA exactly as you said, we said, okay, we need to also use our product and our own practices and from that use, learn how we can make the product better, learn how we make, can make the practice better and share that learning with all the, and on, on the Monday mornings, we sometimes refer to eating our dog foods on Friday evenings. >>We referred to that drinking our own champagne. I like it. So we, we had a, we had the driver to do this. You know, there's a clear business reason. So we involved, we included that in the data strategy and that's a little bit of our origin. Now how, how do we organize this? We have three pillars, and by no means is this a template that everyone should, this is just the organization that works at our company, but it can serve as an inspiration. So we have a pillar, which is data science. The data product builders, if you'll or the people who help the business build data products. We have the data engineers who help keep the lights on for that data platform to make sure that the products, the data products can run, the data can flow and you know, the quality can be checked. >>And then we have a data intelligence or data governance builders where we have those data governance, data intelligence stakeholders who help the business as a sort of data partner to the business stakeholders. So that's how we've organized it. And then we started following the CBRA approach, which is, well, what are the challenges that our business stakeholders have in hr, finance, sales, marketing all over? And how can data help overcome those challenges? And from those use cases, we then just started to build a map and started execution use of the use case. And a important ones are very simple. We them with our, our customers as well, people talking about the cata, right? The catalog for the data scientists to know what's in their data lake, for example, and for the people in and privacy. So they have their process registry and they can see how the data flows. >>So that's a starting place and that turns into a marketplace so that if new analysts and data citizens join kbra, they immediately have a place to go to, to look at, see, ok, what data is out there for me as an analyst or a data scientist or whatever to do my job, right? So they can immediately get access data. And another one that we is around trusted business. We're seeing that since, you know, self-service BI allowed everyone to make beautiful dashboards, you know, pie, pie charts. I always, my pet pee is the pie chart because I love buy and you shouldn't always be using pie charts. But essentially there's become proliferation of those reports. And now executives don't really know, okay, should I trust this report or that report the reporting on the same thing. But the numbers seem different, right? So that's why we have trusted this reporting. So we know if a, the dashboard, a data product essentially is built, we not that all the right steps are being followed and that whoever is consuming that can be quite confident in the result either, Right. And that silver browser, right? Absolutely >>Decay. >>Exactly. Yes, >>Absolutely. Talk a little bit about some of the, the key performance indicators that you're using to measure the success of the data office. What are some of those KPIs? >>KPIs and measuring is a big topic in the, in the data chief data officer profession, I would say, and again, it always varies with to your organization, but there's a few that we use that might be of interest. Use those pillars, right? And we have metrics across those pillars. So for example, a pillar on the data engineering side is gonna be more related to that uptime, right? Are the, is the data platform up and running? Are the data products up and running? Is the quality in them good enough? Is it going up? Is it going down? What's the usage? But also, and especially if you're in the cloud and if consumption's a big thing, you have metrics around cost, for example, right? So that's one set of examples. Another one is around the data sciences and products. Are people using them? Are they getting value from it? >>Can we calculate that value in ay perspective, right? Yeah. So that we can to the rest of the business continue to say we're tracking all those numbers and those numbers indicate that value is generated and how much value estimated in that region. And then you have some data intelligence, data governance metrics, which is, for example, you have a number of domains in a data mesh. People talk about being the owner of a data domain, for example, like product or, or customer. So how many of those domains do you have covered? How many of them are already part of the program? How many of them have owners assigned? How well are these owners organized, executing on their responsibilities? How many tickets are open closed? How many data products are built according to process? And so and so forth. So these are an set of examples of, of KPIs. There's a, there's a lot more, but hopefully those can already inspire the audience. >>Absolutely. So we've, we've talked about the rise cheap data offices, it's only accelerating. You mentioned this is like a 10 year journey. So if you were to look into a crystal ball, what do you see in terms of the maturation of data offices over the next decade? >>So we, we've seen indeed the, the role sort of grow up, I think in, in thousand 10 there may have been like 10 achieve data officers or something. Gartner has exact numbers on them, but then they grew, you know, industries and the number is estimated to be about 20,000 right now. Wow. And they evolved in a sort of stack of competencies, defensive data strategy, because the first chief data officers were more regulatory driven, offensive data strategy support for the digital program. And now all about data products, right? So as a data leader, you now need all of those competences and need to include them in, in your strategy. >>How is that going to evolve for the next couple of years? I wish I had one of those balls, right? But essentially I think for the next couple of years there's gonna be a lot of people, you know, still moving along with those four levels of the stack. A lot of people I see are still in version one and version two of the chief data. So you'll see over the years that's gonna evolve more digital and more data products. So for next years, my, my prediction is it's all products because it's an immediate link between data and, and the essentially, right? Right. So that's gonna be important and quite likely a new, some new things will be added on, which nobody can predict yet. But we'll see those pop up in a few years. I think there's gonna be a continued challenge for the chief officer role to become a real executive role as opposed to, you know, somebody who claims that they're executive, but then they're not, right? >>So the real reporting level into the board, into the CEO for example, will continue to be a challenging point. But the ones who do get that done will be the ones that are successful and the ones who get that will the ones that do it on the basis of data monetization, right? Connecting value to the data and making that value clear to all the data citizens in the organization, right? And in that sense, they'll need to have both, you know, technical audiences and non-technical audiences aligned of course. And they'll need to focus on adoption. Again, it's not enough to just have your data office be involved in this. It's really important that you're waking up data citizens across the organization and you make everyone in the organization think about data as an asset. >>Absolutely. Because there's so much value that can be extracted. Organizations really strategically build that data office and democratize access across all those data citizens. Stan, this is an exciting arena. We're definitely gonna keep our eyes on this. Sounds like a lot of evolution and maturation coming from the data office perspective. From the data citizen perspective. And as the data show that you mentioned in that IDC study, you mentioned Gartner as well, organizations have so much more likelihood of being successful and being competitive. So we're gonna watch this space. Stan, thank you so much for joining me on the cube at Data Citizens 22. We appreciate it. >>Thanks for having me over >>From Data Citizens 22, I'm Lisa Martin, you're watching The Cube, the leader in live tech coverage. >>Okay, this concludes our coverage of Data Citizens 2022, brought to you by Collibra. Remember, all these videos are available on demand@thecube.net. And don't forget to check out silicon angle.com for all the news and wiki bod.com for our weekly breaking analysis series where we cover many data topics and share survey research from our partner ETR Enterprise Technology Research. If you want more information on the products announced at Data Citizens, go to collibra.com. There are tons of resources there. You'll find analyst reports, product demos. It's really worthwhile to check those out. Thanks for watching our program and digging into Data Citizens 2022 on the Cube, your leader in enterprise and emerging tech coverage. We'll see you soon.

Published Date : Nov 2 2022

SUMMARY :

largely about getting the technology to work. Now the cloud is definitely helping with that, but also how do you automate governance? So you can see how data governance has evolved into to say we extract the signal from the noise, and over the, the next couple of days, we're gonna feature some of the So it's a really interesting story that we're thrilled to be sharing And we said at the time, you know, maybe it's time to rethink data innovation. 2020s from the previous decade, and what challenges does that bring for your customers? as data becomes more impactful than important, the level of scrutiny with respect to privacy, So again, I think it just another incentive for organization to now truly look at data You know, I don't know when you guys founded Collibra, if, if you had a sense as to how complicated the last kind of financial crisis, and that was really the, the start of Colli where we found product market Well, that's interesting because, you know, in my observation it takes seven to 10 years to actually build a again, a lot of momentum in the org in, in the, in the markets with some of the cloud partners And the second is that those data pipelines that are now being created in the cloud, I mean, the acquisition of i l dq, you know, So that's really the theme of a lot of the innovation that we're driving. And so that's the big theme from an innovation perspective, One of our key differentiators is the ability to really drive a lot of automation through workflows. So actually pushing down the computer and data quality, one of the key principles you think about monetization. And I, and I think we we're really at this pivotal moment, and I think you said it well. We need to look beyond just the I know you're gonna crush it out there. This is Dave Valante for the cube, your leader in enterprise and Without data leverage the Collibra data catalog to automatically And for that you'll establish community owners, a data set to a KPI to a report now enables your users to see what Finally, seven, promote the value of this to your users and Welcome to the Cube's coverage of Data Citizens 2022 Collibra's customer event. 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And I think if you look at the whole So this is interesting because what you just described, you know, you mentioned Snowflake, And so when you were to log into Big Query tomorrow using our I love this example because, you know, Barry talks about, wow, the cloud guys are gonna own the world and, Seeing that across the board, people used to know it was a zip code and nowadays Appreciate it. Right, and thank you for watching. Nice to be here. Can can you explain to our audience why the ability to manage data across the entire organization. I was gonna say, you know, when I look back at like the last 10 years, it was all about getting the technology to work and it And one of the big pushes and passions we have at Collibra is to help with I I, you know, you mentioned this idea of, and really speeding the time to value for any of the business analysts, So where do you see, you know, the friction in adopting new data technologies? So one of the other things we're announcing with, with all of the innovations that are coming is So anybody in the organization is only getting access to the data they should have access to. So it was kind of smart that you guys were early on and We're able to profile and classify that data we're announcing with Calibra Protect this week that and get the right and make sure you have the right quality. I mean, the nice thing about Snowflake, if you play in the Snowflake sandbox, you, you, you, you can get sort of a, We also are doing more with Google around, you know, GCP and kbra protect there, you know, this year, the event your, your perspectives. And so it's all about everybody being able to easily It was great to have you on the cube first time I believe, cube, your leader in enterprise and emerging tech coverage. the cloud where you get the benefit of scale and security and so on. 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So for example, a pillar on the data engineering side is gonna be more related So how many of those domains do you have covered? to look into a crystal ball, what do you see in terms of the maturation industries and the number is estimated to be about 20,000 right now. How is that going to evolve for the next couple of years? And in that sense, they'll need to have both, you know, technical audiences and non-technical audiences And as the data show that you mentioned in that IDC study, the leader in live tech coverage. Okay, this concludes our coverage of Data Citizens 2022, brought to you by Collibra.

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Stijn Christiaens | Data Citizen 22


 

>>Hey everyone. I'm Lisa Martin covering Data Citizens 22, brought to you by Collibra. This next conversation is gonna focus on the importance of data culture. One of our Cube alumni is back, Stan Christians is Collibra's co-founder and it's Chief Data citizen. Stan, it's great to have you back on the cube. >>Hey, Lisa, nice to be here. >>So we're gonna be talking about the importance of data culture, data intelligence, maturity, all those great things. When we think about the data revolution that every business is going through, you know, so much more than technology innovation, it also really re requires cultural transformation, community transformation. Those are challenging for customers to undertake. Talk to us about what you mean by data citizenship and the role that creating a data culture plays in that journey. >>Right. So as you know, our event is called Data Citizens because we believe that in the end, a data citizen is anyone who uses data to do their job. And we believe that today's organizations, you have a lot of people, most of the employees in an organization are somehow going to be a data citizen, right? So you need to make sure that these people are aware of it. You need to make sure that these people have the skills and competencies to do with data what is necessary. And that's on all levels, right? So what does it mean to have a good data culture? It means that if you're building a beautiful dashboard to try and convince your boss, we need to make this decision that your boss is also open to and able to interpret, you know, the data presented in that dashboard to actually make that decision and take that action, right? >>And once you have that why through the organization, that's when you have a good data culture. Now, that's a continuous effort for most organizations because they, they're always moving, somehow there, hiring new people. And it has to be a continuous effort because we've seen that on the one hand, organizations continue to be challenged with controlling their data sources and where all the data is flowing, right? Which in itself creates a lot of risk. But also on the other set hand of the equation, you have the benefits. You know, you might look at regulatory drivers like, we have to do this, right? But it's, it's much better right now to consider the competitive drivers, for example. And we did an IDC study earlier this year, quite interesting. I can recommend anyone to read it. And one of the conclusions they found as they surveyed over a thousand people across organizations worldwide is that the ones who are higher in maturity. >>So the, the organizations that really look at data as an asset, look at data as a product and actively try to be better at it, don't have three times as good a business outcome as the ones who are lower on the maturity scale, right? So you can say, Okay, I'm doing this, you know, data culture for everyone, wakening them up as data citizens. I'm doing this for competitive reasons, I'm doing this for regulatory reasons. You're trying to bring both of those together and the ones that get data intelligence right, are just going to be more successful and more competitive. That's our view, and that's what we're seeing out there in the market. >>Absolutely. We know that just generally stand right, The organizations that are, are really creating a, a data culture and enabling everybody within the organization to become data citizens are, We know that in theory they're more competitive, they're more successful. But the IDC study that you just mentioned demonstrates they're three times more successful and competitive than their peers. Talk about how Collibra advises customers to create that community, that culture of data when it might be challenging for an organization to adapt culturally. >>Of course, of course it's difficult for an organization to adapt, but it's also necessary, as you just said, imagine that, you know, you're a modern day organization, phones, laptops, what have you, you're not using those IT assets, right? Or you know, you're delivering them through your, throughout the organization, but not enabling your colleagues to actually do something with that asset. Same thing is true with data today, right? If you are not properly using the data assets and your competitors are, they're going to get more advantage. So as to how you get this zone or how you establish this culture, there's a few angles to look at. I would say, Lisa, so one angle is obviously the leadership angle whereby whoever is the boss of data in the organization, you typically have multiple bosses there, like achieve data officers. Sometimes there's, there's multiple, but they may have a different title, right? >>So I'm just gonna summarize it as a data leader for a second. So whoever that is, they need to make sure that there's a clear vision, a clear strategy for data. And that strategy needs to include the monetization aspect. How are you going to get value from data? Yes. Now that's one part because then you can clearly see the example of your leadership in the organization and also the business value. And that's important because those people, their job in essence really is to make everyone in the organization think about data as an asset. And I think that's the second part of the equation of getting that culture right, is it's not enough to just have that leadership out there, but you also have to get the hearts and minds of the data champions across the organization. You really have to win them over. And if you have those two combined and obviously a good technology to, you know, connect those people and have them execute on their responsibilities, such as as a data intelligence platform like Colibra, then you have the pieces in place to really start upgrading that culture inch by inch if youll, >>Yes, I like that. The recipe for success. So you are the co-founder of colibra. You've worn many different hats along this journey. Now you're building Collibra's own data office. I like how before we went live, we were talking about Collibra is drinking its own champagne. I always loved to hear stories about that. You're speaking at Data Citizens 2022. Talk to us about how you are building a data culture within Collibra and what maybe some of the specific projects are that Collibra's data office is working on. >>Yes, and it is indeed data citizens. There are a ton of speakers here, very excited. You know, we have Barb from MIT speaking about data monetization. We have dig pat at the last minute on the agenda. So really exciting agenda. Can't wait to get back out there. But essentially you're right. So over the years at cbra, we've been doing this now since 2008, so a good 15 years. And I think we have another decade of work ahead in the market, just to be very clear. Data is here to stick around as are we. And myself, you know, when you start a company, we were for people in a, in a garage if you will. So everybody's wearing all sorts of hat at that time. But over the years I've run, you know, pre-sales at colibra, I've run post-sales partnerships, product, et cetera. And as our company got a little bit biggish for now, 1,200, something like that, people in the company, I believe systems and processes become a lot more important, right? >>So we said, you know, Colibra isn't the size of our customers yet, but we're getting there in terms of organizations, structure, process systems, et cetera. So we said, it's really time for us to put our money where our mouth is and to set up our own data office, which is what we were seeing at all of our customers are doing, and which is what we're seeing that organizations worldwide are doing. And Gartner was predicting us as well. They said, Okay, organizations have an HR unit, they have a finance unit, and over time they'll all have a department, if you will, that is responsible somehow for the data. So we said, Okay, let's try to set a an example at cbra. Let's try to set up our own data office and such way that other people can take away with it, right? Can take away from it. >>So we set up a data strategy, we started building data products, took care of the data infrastructure, that sort of good stuff. And in doing all of that, Lisa, exactly as you said, we said, okay, we need to also use our own product and our own practices, right? And from that use, learn how we can make the product better, learn how we can make the practice better, and share that learning with all of the markets of course. And on, on the Monday mornings, we sometimes refer to that as eating our own dog foods or Friday evenings we refer to that as drinking our own champagne. I like it. So we, we had a, we had the driver to do this, you know, there's a clear business reason. So we involved, we included that in the data strategy and that's a little bit of our origin. >>Now how, how do we organize this? We have three pillars, and by no means is this a template that everyone should follow? This is just the organization that works at our company, but it can serve as an inspiration. So we have a pillar, which is data science. The data product builders if you will, or the people who help the business build data products. We have the data engineers who help keep the lights on for that data platform to make sure the products, the data products can run, the data can flow and you know, the quality can be checked. And then we have a data intelligence or data governance builder where we have those data governance, data intelligence stakeholders who help the business as a sort of data partner to the business stakeholders. So that's how we've organized it. And then we started following the calibra approach, which is, well, what are the challenges that our business stakeholders have in hr, finance, sales, marketing all over? >>And how can data help overcome those challenges? And from those use cases, we then just started to build a roadmap and started execution on use case after use case. And a few important ones there are very simple, we see them with our, all our customers as well. People love talking about the catalog, right? The catalog for the data scientists to know what's in their data lake, for example, and for the people in and legal and privacy. So they have their process registry and they can see how the data flows. So that's a popular starting place. And that turns into a marketplace so that if new analysts and data citizens join cbra, they immediately have a place to go to, to look and see, okay, what data is out there for me as an analyst or a data scientist or whatever to do my job, right? >>So they can immediately get access to the data. And another one that we did is around trusted business reporting. We're seeing that since 2008. You know, self-service BI allowed everyone to make beautiful dashboards, you know, by pie charts. I always, my pet peeve is the pie charts because I love buy and you shouldn't always be using pie charts. But essentially there's become proliferation of those reports. And now executives don't really know, okay, should I trust this report or that report the reporting on the same thing. But the numbers seem different, right? So that's why we have trusted business reporting. So we know if a report, a dashboard, a data product essentially is built, we know that all the right steps are being followed and that whoever is consuming that can be quite confident in the result either right, in that silver or browser Absolutely key. Exactly. Yes. A absolutely. >>Talk a little bit about some of the, the key performance indicators that you're using to measure the success of the data office. What are some of those KPIs? >>KPIs and measuring is a big topic in the, in the data chief data officer profession, I would say, and again, it always varies with respect to your organization, but there's a few that we use that might be of interest to you. So remember we have those three pillars, right? And we have metrics across those pillars. So for example, a pillar on the data engineering side is gonna be more related to that uptime, right? Audit is a data platform up and running. Are the data products up and running? Is the quality in them good enough? Is it going up? Is it going down? What's the usage? But also, and especially if you're in the cloud and if consumption is a big thing, you have metrics around cost, for example, right? So that's one set of examples. Another one is around the data science and the products. >>Are people using them? Are they getting value from it? Can we calculate that value in a monetary perspective, right? So that we can to the rest of the business continue to say we're tracking on those numbers. And those numbers indicate that value is generated and how much value estimated in that region. And then you have some data intelligence, data governance metrics, which is, for example, you have a number of domains in a data mesh. People talk about being the owner of a data domain, for example, like product or customer. So how many of those domains do you have covered? How many of them are already part of the program? How many of them have owners assigned? How well are these owners organized, executing on their responsibilities? How many tickets are open closed? How many data products are built according to process? And so on and so forth. So these are an a set of examples of, of KPIs. There's a, there's a lot more, but hopefully those can already inspire the audience. >>Absolutely. So we've, we've talked about the rise of cheap data offices, it's only accelerating. You mentioned this is like a 10 year journey. So if you were to look into a crystal ball, what do you see in terms of the maturation of data offices over the next decade? >>So we, we've seen indeed the, the role sort of grow up, I think in, in 2010 there may have been like 10 chief data officers or something. Gartner has exact numbers on them, but then they grew, you know, 400, they were like mostly in financial services, but they expanded then to all of industries and then to all of the season. The number is estimated to be about 20,000 right now. Wow. And they evolved in a sort of stack of competencies, defensive data strategy, because the first chief data officers were more regulatory driven, offensive data strategy support for the digital program. And now all about data products, right? So as a data leader, you'd now need all of those competences and need to include them in, in your strategy. >>How is that going to evolve for the next couple of years? I wish I had one of those crystal balls, right? But essentially I think for the next couple of years there's gonna be a lot of people, you know, still moving along with those four levels of the stack. A lot of people I see are still in version one and version two of the chief data officer. So you'll see over the years that's going to evolve more digital and more data products. So for next three, five years, my, my prediction is it's all going to be about data products because it's an immediate link between the data and, and the dollar essentially, right? So that's gonna be important and quite likely a new, some new things will be added on, which nobody can predict yet. But we'll see those pop up in a few years. >>I think there's gonna be a continued challenge for the chief data officer role to become a real executive role as opposed to, you know, somebody who claims that they're executive, but then they're not. Right? So the real reporting level into the board, into the CEO for example, will continue to be a challenging point. But the ones who do get that done will be the ones that are successful. Yeah. And the ones who get that done will be the ones that do it on the basis of data monetization, right? Connecting value to the data and making that very clear to all the data citizens in the organization, right? Really and in that sense, value chain, they'll need to have both, you know, technical audiences and non-technical audiences aligned of course. And they'll need to focus on adoption. Again, it's not enough to just have your data office be involved in this. It's really important that you're waking up data citizens across the organization and you make everyone in the organization think about data as an essence. >>Absolutely. Because there's so much value that can be extracted if organizations really strategically build that data office and democratize access across all those data citizens. Stan, this is an exciting arena. We're definitely gonna keep our eyes on this. Sounds like a lot of evolution and maturation coming from the data office perspective. From the data citizen perspective. And as the data show that you mentioned in that IDC study, you mentioned Gartner as well, organizations have so much more likelihood of being successful in being competitive. So we're gonna watch this space. Stan, thank you so much for joining me on the queue at Data Citizens 22. We appreciate it. >>Thanks for having me over >>From Data Citizens 22, I'm Lisa Martin, you're watching The Cube, the leader in live tech coverage.

Published Date : Nov 1 2022

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Stan, it's great to have you back on the cube. Talk to us about what you mean by data citizenship and the And we believe that today's organizations, you have a lot of people, the equation, you have the benefits. So you can say, Okay, I'm doing this, you know, data culture for everyone, wakening them But the IDC study that you just mentioned demonstrates they're So as to how you get this zone or how you establish this of the equation of getting that culture right, is it's not enough to just have that leadership out there, So you are the co-founder of colibra. So over the years at cbra, we've been doing this now since 2008, so a good 15 years. So we said, you know, Colibra isn't the size of our customers yet, but we're we had the driver to do this, you know, there's a clear business reason. make sure the products, the data products can run, the data can flow and you know, the data scientists to know what's in their data lake, for example, and for the people in So they can immediately get access to the data. Talk a little bit about some of the, the key performance indicators that you're using to measure the success of the So for example, a pillar on the data engineering side is gonna be more related So how many of those domains do you have covered? So if you were to Gartner has exact numbers on them, but then they grew, you know, How is that going to evolve for the next couple of years? Really and in that sense, value chain, they'll need to have both, you know, And as the data show that you mentioned in that IDC study, you mentioned Gartner as well, the leader in live tech coverage.

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Data Citizens 22 | Laura Sellers


 

(light music) >> Welcome to the Cube's virtual coverage of Data Citizens 2022. My name is Dave Vellante, and I'm here with Laura Sellers, who is the Chief Product Officer at Collibra, the host of Data Citizens. Laura, welcome. Good to see you. >> Thank you. Nice to be here. >> You know, your keynote at Data Citizens this year focused on, you know, your mission to drive ease of use and scale. Now, when I think about historically, fast access to the right data at the right time in a form that's really easily consumable, it's been kind of challenging, especially for business users. Can you explain to our audience why this matters so much, and what's actually different today in the data ecosystem to make this a reality? >> Yeah, definitely. So I think what we really need and what I hear from customers every single day is that we need a new approach to data management, and our product team is what inspired me to come to Collibra a little bit over a year ago, was really the fact that they're very focused on bringing trusted data to more users across more sources for more use cases. And so as we look at what we're announcing with these innovations of ease of use and scale, it's really about making teams more productive in getting started with and the ability to manage data across the entire organization. So we've been very focused on richer experiences, a broader ecosystem of partners, as well as a platform that delivers performance, scale, and security that our users and teams need and demand. So as we look at, oh, go ahead. >> I was going to say, you know, when I look back at like the last 10 years, it was all about getting the technology to work, and it was just so complicated, but please carry on. I'd love to hear more about this. >> Yeah, I really, you know, Collibra is a system of engagement for data, and we really are working on bringing that entire system of engagement to life for everyone to leverage here and now. So what we're announcing from our ease of use side of the world is first our data marketplace. This is the ability for all users to discover and access data quickly and easily, shop for it, if you will. The next thing that we're also introducing is the new homepage. It's really about the ability to drive adoption and have users find data more quickly. And then the two more areas of the ease of use side of the world is our world of usage analytics. And one of the big pushes and passions we have at Collibra is to help with this data driven culture that all companies are trying to create, and also helping with data literacy. With something like usage analytics, it's really about driving adoption of the Collibra platform, understanding what's working, who's accessing it, what's not. And then finally, we're also introducing what's called Workflow Designer. And we love our workflows at Collibra. It's a big differentiator to be able to automate business processes. The designer is really about a way for more people to be able to create those workflows, collaborate on those workflows, as well as people to be able to easily interact with them. So a lot of exciting things when it comes to ease of use to make it easier for all users to find data. >> Yes, there's definitely a lot to unpack there. You know, you mentioned this idea of shopping for the data. That's interesting to me. Why this analogy, metaphor or analogy? I always get those confused. Let's go with analogy. Why is it so important to data consumers? >> I think when you look at the world of data, and I talked about this system of engagement, it's really about making it more accessible to the masses. And what users are used to is a shopping experience, like your Amazon, if you will. And so having a consumer grade experience where users can quickly go in and find the data, trust that data, understand where the data's coming from, and then be able to quickly access it, is the idea of being able to shop for it, just making it as simple as possible and really speeding the time to value for any of the business analysts, data analysts out there. >> Yeah, I think when you see a lot of discussion about rethinking data architectures, putting data in the hands of the users and business people, decentralized data, and of course that's awesome. I love that. But of course, then you have to have self-service infrastructure, and you have to have governance. And those are really challenging. And I think so many organizations, they're facing adoption challenges. You know, when it comes to enabling teams generally, especially domain experts, to adopt new data technologies, you know, like the tech comes fast and furious. You got all these open source projects. It can get really confusing. Of course it risks security, governance, and all that good stuff. You got all this jargon. So where do you see, you know, the friction in adopting new data technologies? What's your point of view, and how can organizations overcome these challenges? >> You're dead on. There's so much technology, and there's so much to stay on top of, which is part of the friction, right? It's just being able to stay ahead of and understand all the technologies that are coming. You also look at as there's so many more sources of data, and people are migrating data to the cloud, and they're migrating to new sources. Where the friction comes is really that ability to understand where the data came from, where it's moving to, and then also to be able to put the access controls on top of it. So people are only getting access to the data that they should be getting access to. So one of the other things we're announcing with all of the innovations that are coming is what we're doing around performance and scale. So with all of the data movement, with all of the data that's out there, the first thing we're launching in the world of performance and scale is our world of data quality. It's something that Collibra has been working on for the past year and a half, but we're launching the ability to have data quality in the cloud. So it's currently an on-premise offering, but we'll now be able to carry that over into the cloud for us to manage that way. We're also introducing the ability to push down data quality into Snowflake. So this is, again, one of those challenges is making sure that that data that you have is high quality as you move forward. And so really another, we're just reducing friction. You already have Snowflake stood up. It's not another machine for you to manage. It's just push down capabilities into Snowflake to be able to track that quality. Another thing that we're launching with that is what we call Collibra Protect. And this is that ability for users to be able to ingest metadata, understand where the PII data is, and then set policies up on top of it. So very quickly be able to set policies and have them enforced at the data level. So anybody in the organization is only getting access to the data they should have access to. >> This topic of data quality is interesting. It's something that I've followed for a number of years. It used to be a back office function, you know, and really confined only to highly regulated industries like financial services and healthcare and government. You know, you look back over a decade ago, you didn't have this worry about personal information, GDPR, and, you know, California Consumer Privacy Act, all becomes so much important. The cloud has really changed things in terms of performance and scale, and of course, partnering with Snowflake, it's all about sharing data and monetization, anything but a back office function. So it was kind of smart that you guys were early on and of course, attracting them as an investor as well was very strong validation. What can you tell us about the nature of the relationship with Snowflake, and specifically interested in sort of joint engineering and product innovation efforts, you know, beyond the standard go to market stuff? >> Definitely. So you mentioned they were a strategic investor in Collibra about a year ago. A little less than that I guess. We've been working with them though for over a year really tightly with their product and engineering teams to make sure that Collibra is adding real value. Our unified platform is touching, pieces of our unified platform are touching all pieces of Snowflake. And when I say that, what I mean is we're first, you know, able to ingest data with Snowflake, which has always existed. We're able to profile and classify that data. We're announcing with Collibra Protect this week that you're now able to create those policies on top of Snowflake and have them enforced. So again, people can get more value out of their Snowflake more quickly. As far as time to value with our policies, for all business users to be able to create. We're also announcing Snowflake Lineage 2.0. So this is the ability to take stored procedures in Snowflake and understand the lineage of where did the data come from, how was it transformed within Snowflake, as well as the data quality pushdown, as I mentioned. Data quality, you brought it up, it is a new, it is a big industry push, and you know, one of the things I think Gartner mentioned is people are losing up to $15 million without having great data quality. So this push down capability for Snowflake really is, again, a big ease of use push for us at Collibra of that ability to push it into Snowflake, take advantage of the data source and the engine that already lives there, and get the right and make sure you have the right quality. >> I mean, the nice thing about Snowflake, if you play in the Snowflake sandbox, you can get sort of a high degree of confidence that the data sharing can be done in a safe way. Bringing Collibra into the story allows me to have that data quality and that governance that I need. You know, we've said many times on the Cube that one of the notable differences in cloud this decade versus last decade, I mean there are obvious differences just in terms of scale and scope, but it's shaping up to be about the strength of the ecosystems. That's really a hallmark of these big cloud players. I mean they're, it's a key factor for innovating, accelerating product delivery, filling gaps in the hyperscale offerings, 'cause you got more stack, you know, much more stack capabilities, and it creates this flywheel momentum as we often say. But, so my question is, how do you work with the hyperscalers? Like whether it's AWS or Google or whomever, and what do you see as your role, and what's the Collibra sweet spot? >> Yeah, definitely. So, you know, one of the things I mentioned early on is the broader ecosystem of partners is what it's all about. And so we have that strong partnership with Snowflake. We also are doing more with Google around, you know, GCP and Collibra Protect there, but also tighter Dataplex integration. So similar to what you've seen with our strategic moves around Snowflake and really covering the broad ecosystem of what Collibra can do on top of that data source, we're extending that to the world of Google as well and the world of Dataplex. We also have great partners in SIs. Infosys is somebody we spoke with at the conference who's done a lot of great work with Levi's, as they're really important to help people with their whole data strategy and driving that data driven culture and Collibra being the core of it. >> All right, Laura, we're going to end it there, but I wonder if you could kind of put a bow on this year, the event, your perspectives. So just give us your closing thoughts. >> Yeah, definitely. So I want to say, this is one of the biggest releases Collibra's ever had, definitely the biggest one since I've been with the company a little over a year. We have all these great new product innovations coming to really drive the ease of use, to make data more valuable for users everywhere and companies everywhere. And so it's all about everybody being able to easily find, understand, and trust, and get access to that data going forward. >> Well congratulations on all the progress. It was great to have you on the Cube, first time I believe, and really appreciate you taking the time with us. >> Yes, thank you for your time. >> You're very welcome. Okay, you're watching the coverage of Data Citizens 2022 on the Cube, your leader in enterprise and emerging tech coverage. (light music)

Published Date : Oct 31 2022

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Welcome to the Cube's virtual coverage Nice to be here. fast access to the right the ability to manage data the technology to work, is to help with this data driven culture Why is it so important to data consumers? and really speeding the time to value and you have to have governance. and then also to be able and really confined only to and get the right and make sure and what do you see as your role, and really covering the broad ecosystem going to end it there, and get access to that data going forward. and really appreciate you on the Cube, your leader in enterprise

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