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Robert Nishihara, Anyscale | AWS Startup Showcase S3 E1


 

(upbeat music) >> Hello everyone. Welcome to theCube's presentation of the "AWS Startup Showcase." The topic this episode is AI and machine learning, top startups building foundational model infrastructure. This is season three, episode one of the ongoing series covering exciting startups from the AWS ecosystem. And this time we're talking about AI and machine learning. I'm your host, John Furrier. I'm excited I'm joined today by Robert Nishihara, who's the co-founder and CEO of a hot startup called Anyscale. He's here to talk about Ray, the open source project, Anyscale's infrastructure for foundation as well. Robert, thank you for joining us today. >> Yeah, thanks so much as well. >> I've been following your company since the founding pre pandemic and you guys really had a great vision scaled up and in a perfect position for this big wave that we all see with ChatGPT and OpenAI that's gone mainstream. Finally, AI has broken out through the ropes and now gone mainstream, so I think you guys are really well positioned. I'm looking forward to to talking with you today. But before we get into it, introduce the core mission for Anyscale. Why do you guys exist? What is the North Star for Anyscale? >> Yeah, like you mentioned, there's a tremendous amount of excitement about AI right now. You know, I think a lot of us believe that AI can transform just every different industry. So one of the things that was clear to us when we started this company was that the amount of compute needed to do AI was just exploding. Like to actually succeed with AI, companies like OpenAI or Google or you know, these companies getting a lot of value from AI, were not just running these machine learning models on their laptops or on a single machine. They were scaling these applications across hundreds or thousands or more machines and GPUs and other resources in the Cloud. And so to actually succeed with AI, and this has been one of the biggest trends in computing, maybe the biggest trend in computing in, you know, in recent history, the amount of compute has been exploding. And so to actually succeed with that AI, to actually build these scalable applications and scale the AI applications, there's a tremendous software engineering lift to build the infrastructure to actually run these scalable applications. And that's very hard to do. So one of the reasons many AI projects and initiatives fail is that, or don't make it to production, is the need for this scale, the infrastructure lift, to actually make it happen. So our goal here with Anyscale and Ray, is to make that easy, is to make scalable computing easy. So that as a developer or as a business, if you want to do AI, if you want to get value out of AI, all you need to know is how to program on your laptop. Like, all you need to know is how to program in Python. And if you can do that, then you're good to go. Then you can do what companies like OpenAI or Google do and get value out of machine learning. >> That programming example of how easy it is with Python reminds me of the early days of Cloud, when infrastructure as code was talked about was, it was just code the infrastructure programmable. That's super important. That's what AI people wanted, first program AI. That's the new trend. And I want to understand, if you don't mind explaining, the relationship that Anyscale has to these foundational models and particular the large language models, also called LLMs, was seen with like OpenAI and ChatGPT. Before you get into the relationship that you have with them, can you explain why the hype around foundational models? Why are people going crazy over foundational models? What is it and why is it so important? >> Yeah, so foundational models and foundation models are incredibly important because they enable businesses and developers to get value out of machine learning, to use machine learning off the shelf with these large models that have been trained on tons of data and that are useful out of the box. And then, of course, you know, as a business or as a developer, you can take those foundational models and repurpose them or fine tune them or adapt them to your specific use case and what you want to achieve. But it's much easier to do that than to train them from scratch. And I think there are three, for people to actually use foundation models, there are three main types of workloads or problems that need to be solved. One is training these foundation models in the first place, like actually creating them. The second is fine tuning them and adapting them to your use case. And the third is serving them and actually deploying them. Okay, so Ray and Anyscale are used for all of these three different workloads. Companies like OpenAI or Cohere that train large language models. Or open source versions like GPTJ are done on top of Ray. There are many startups and other businesses that fine tune, that, you know, don't want to train the large underlying foundation models, but that do want to fine tune them, do want to adapt them to their purposes, and build products around them and serve them, those are also using Ray and Anyscale for that fine tuning and that serving. And so the reason that Ray and Anyscale are important here is that, you know, building and using foundation models requires a huge scale. It requires a lot of data. It requires a lot of compute, GPUs, TPUs, other resources. And to actually take advantage of that and actually build these scalable applications, there's a lot of infrastructure that needs to happen under the hood. And so you can either use Ray and Anyscale to take care of that and manage the infrastructure and solve those infrastructure problems. Or you can build the infrastructure and manage the infrastructure yourself, which you can do, but it's going to slow your team down. It's going to, you know, many of the businesses we work with simply don't want to be in the business of managing infrastructure and building infrastructure. They want to focus on product development and move faster. >> I know you got a keynote presentation we're going to go to in a second, but I think you hit on something I think is the real tipping point, doing it yourself, hard to do. These are things where opportunities are and the Cloud did that with data centers. Turned a data center and made it an API. The heavy lifting went away and went to the Cloud so people could be more creative and build their product. In this case, build their creativity. Is that kind of what's the big deal? Is that kind of a big deal happening that you guys are taking the learnings and making that available so people don't have to do that? >> That's exactly right. So today, if you want to succeed with AI, if you want to use AI in your business, infrastructure work is on the critical path for doing that. To do AI, you have to build infrastructure. You have to figure out how to scale your applications. That's going to change. We're going to get to the point, and you know, with Ray and Anyscale, we're going to remove the infrastructure from the critical path so that as a developer or as a business, all you need to focus on is your application logic, what you want the the program to do, what you want your application to do, how you want the AI to actually interface with the rest of your product. Now the way that will happen is that Ray and Anyscale will still, the infrastructure work will still happen. It'll just be under the hood and taken care of by Ray in Anyscale. And so I think something like this is really necessary for AI to reach its potential, for AI to have the impact and the reach that we think it will, you have to make it easier to do. >> And just for clarification to point out, if you don't mind explaining the relationship of Ray and Anyscale real quick just before we get into the presentation. >> So Ray is an open source project. We created it. We were at Berkeley doing machine learning. We started Ray so that, in order to provide an easy, a simple open source tool for building and running scalable applications. And Anyscale is the managed version of Ray, basically we will run Ray for you in the Cloud, provide a lot of tools around the developer experience and managing the infrastructure and providing more performance and superior infrastructure. >> Awesome. I know you got a presentation on Ray and Anyscale and you guys are positioning as the infrastructure for foundational models. So I'll let you take it away and then when you're done presenting, we'll come back, I'll probably grill you with a few questions and then we'll close it out so take it away. >> Robert: Sounds great. So I'll say a little bit about how companies are using Ray and Anyscale for foundation models. The first thing I want to mention is just why we're doing this in the first place. And the underlying observation, the underlying trend here, and this is a plot from OpenAI, is that the amount of compute needed to do machine learning has been exploding. It's been growing at something like 35 times every 18 months. This is absolutely enormous. And other people have written papers measuring this trend and you get different numbers. But the point is, no matter how you slice and dice it, it' a astronomical rate. Now if you compare that to something we're all familiar with, like Moore's Law, which says that, you know, the processor performance doubles every roughly 18 months, you can see that there's just a tremendous gap between the needs, the compute needs of machine learning applications, and what you can do with a single chip, right. So even if Moore's Law were continuing strong and you know, doing what it used to be doing, even if that were the case, there would still be a tremendous gap between what you can do with the chip and what you need in order to do machine learning. And so given this graph, what we've seen, and what has been clear to us since we started this company, is that doing AI requires scaling. There's no way around it. It's not a nice to have, it's really a requirement. And so that led us to start Ray, which is the open source project that we started to make it easy to build these scalable Python applications and scalable machine learning applications. And since we started the project, it's been adopted by a tremendous number of companies. Companies like OpenAI, which use Ray to train their large models like ChatGPT, companies like Uber, which run all of their deep learning and classical machine learning on top of Ray, companies like Shopify or Spotify or Instacart or Lyft or Netflix, ByteDance, which use Ray for their machine learning infrastructure. Companies like Ant Group, which makes Alipay, you know, they use Ray across the board for fraud detection, for online learning, for detecting money laundering, you know, for graph processing, stream processing. Companies like Amazon, you know, run Ray at a tremendous scale and just petabytes of data every single day. And so the project has seen just enormous adoption since, over the past few years. And one of the most exciting use cases is really providing the infrastructure for building training, fine tuning, and serving foundation models. So I'll say a little bit about, you know, here are some examples of companies using Ray for foundation models. Cohere trains large language models. OpenAI also trains large language models. You can think about the workloads required there are things like supervised pre-training, also reinforcement learning from human feedback. So this is not only the regular supervised learning, but actually more complex reinforcement learning workloads that take human input about what response to a particular question, you know is better than a certain other response. And incorporating that into the learning. There's open source versions as well, like GPTJ also built on top of Ray as well as projects like Alpa coming out of UC Berkeley. So these are some of the examples of exciting projects in organizations, training and creating these large language models and serving them using Ray. Okay, so what actually is Ray? Well, there are two layers to Ray. At the lowest level, there's the core Ray system. This is essentially low level primitives for building scalable Python applications. Things like taking a Python function or a Python class and executing them in the cluster setting. So Ray core is extremely flexible and you can build arbitrary scalable applications on top of Ray. So on top of Ray, on top of the core system, what really gives Ray a lot of its power is this ecosystem of scalable libraries. So on top of the core system you have libraries, scalable libraries for ingesting and pre-processing data, for training your models, for fine tuning those models, for hyper parameter tuning, for doing batch processing and batch inference, for doing model serving and deployment, right. And a lot of the Ray users, the reason they like Ray is that they want to run multiple workloads. They want to train and serve their models, right. They want to load their data and feed that into training. And Ray provides common infrastructure for all of these different workloads. So this is a little overview of what Ray, the different components of Ray. So why do people choose to go with Ray? I think there are three main reasons. The first is the unified nature. The fact that it is common infrastructure for scaling arbitrary workloads, from data ingest to pre-processing to training to inference and serving, right. This also includes the fact that it's future proof. AI is incredibly fast moving. And so many people, many companies that have built their own machine learning infrastructure and standardized on particular workflows for doing machine learning have found that their workflows are too rigid to enable new capabilities. If they want to do reinforcement learning, if they want to use graph neural networks, they don't have a way of doing that with their standard tooling. And so Ray, being future proof and being flexible and general gives them that ability. Another reason people choose Ray in Anyscale is the scalability. This is really our bread and butter. This is the reason, the whole point of Ray, you know, making it easy to go from your laptop to running on thousands of GPUs, making it easy to scale your development workloads and run them in production, making it easy to scale, you know, training to scale data ingest, pre-processing and so on. So scalability and performance, you know, are critical for doing machine learning and that is something that Ray provides out of the box. And lastly, Ray is an open ecosystem. You can run it anywhere. You can run it on any Cloud provider. Google, you know, Google Cloud, AWS, Asure. You can run it on your Kubernetes cluster. You can run it on your laptop. It's extremely portable. And not only that, it's framework agnostic. You can use Ray to scale arbitrary Python workloads. You can use it to scale and it integrates with libraries like TensorFlow or PyTorch or JAX or XG Boost or Hugging Face or PyTorch Lightning, right, or Scikit-learn or just your own arbitrary Python code. It's open source. And in addition to integrating with the rest of the machine learning ecosystem and these machine learning frameworks, you can use Ray along with all of the other tooling in the machine learning ecosystem. That's things like weights and biases or ML flow, right. Or you know, different data platforms like Databricks, you know, Delta Lake or Snowflake or tools for model monitoring for feature stores, all of these integrate with Ray. And that's, you know, Ray provides that kind of flexibility so that you can integrate it into the rest of your workflow. And then Anyscale is the scalable compute platform that's built on top, you know, that provides Ray. So Anyscale is a managed Ray service that runs in the Cloud. And what Anyscale does is it offers the best way to run Ray. And if you think about what you get with Anyscale, there are fundamentally two things. One is about moving faster, accelerating the time to market. And you get that by having the managed service so that as a developer you don't have to worry about managing infrastructure, you don't have to worry about configuring infrastructure. You also, it provides, you know, optimized developer workflows. Things like easily moving from development to production, things like having the observability tooling, the debug ability to actually easily diagnose what's going wrong in a distributed application. So things like the dashboards and the other other kinds of tooling for collaboration, for monitoring and so on. And then on top of that, so that's the first bucket, developer productivity, moving faster, faster experimentation and iteration. The second reason that people choose Anyscale is superior infrastructure. So this is things like, you know, cost deficiency, being able to easily take advantage of spot instances, being able to get higher GPU utilization, things like faster cluster startup times and auto scaling. Things like just overall better performance and faster scheduling. And so these are the kinds of things that Anyscale provides on top of Ray. It's the managed infrastructure. It's fast, it's like the developer productivity and velocity as well as performance. So this is what I wanted to share about Ray in Anyscale. >> John: Awesome. >> Provide that context. But John, I'm curious what you think. >> I love it. I love the, so first of all, it's a platform because that's the platform architecture right there. So just to clarify, this is an Anyscale platform, not- >> That's right. >> Tools. So you got tools in the platform. Okay, that's key. Love that managed service. Just curious, you mentioned Python multiple times, is that because of PyTorch and TensorFlow or Python's the most friendly with machine learning or it's because it's very common amongst all developers? >> That's a great question. Python is the language that people are using to do machine learning. So it's the natural starting point. Now, of course, Ray is actually designed in a language agnostic way and there are companies out there that use Ray to build scalable Java applications. But for the most part right now we're focused on Python and being the best way to build these scalable Python and machine learning applications. But, of course, down the road there always is that potential. >> So if you're slinging Python code out there and you're watching that, you're watching this video, get on Anyscale bus quickly. Also, I just, while you were giving the presentation, I couldn't help, since you mentioned OpenAI, which by the way, congratulations 'cause they've had great scale, I've noticed in their rapid growth 'cause they were the fastest company to the number of users than anyone in the history of the computer industry, so major successor, OpenAI and ChatGPT, huge fan. I'm not a skeptic at all. I think it's just the beginning, so congratulations. But I actually typed into ChatGPT, what are the top three benefits of Anyscale and came up with scalability, flexibility, and ease of use. Obviously, scalability is what you guys are called. >> That's pretty good. >> So that's what they came up with. So they nailed it. Did you have an inside prompt training, buy it there? Only kidding. (Robert laughs) >> Yeah, we hard coded that one. >> But that's the kind of thing that came up really, really quickly if I asked it to write a sales document, it probably will, but this is the future interface. This is why people are getting excited about the foundational models and the large language models because it's allowing the interface with the user, the consumer, to be more human, more natural. And this is clearly will be in every application in the future. >> Absolutely. This is how people are going to interface with software, how they're going to interface with products in the future. It's not just something, you know, not just a chat bot that you talk to. This is going to be how you get things done, right. How you use your web browser or how you use, you know, how you use Photoshop or how you use other products. Like you're not going to spend hours learning all the APIs and how to use them. You're going to talk to it and tell it what you want it to do. And of course, you know, if it doesn't understand it, it's going to ask clarifying questions. You're going to have a conversation and then it'll figure it out. >> This is going to be one of those things, we're going to look back at this time Robert and saying, "Yeah, from that company, that was the beginning of that wave." And just like AWS and Cloud Computing, the folks who got in early really were in position when say the pandemic came. So getting in early is a good thing and that's what everyone's talking about is getting in early and playing around, maybe replatforming or even picking one or few apps to refactor with some staff and managed services. So people are definitely jumping in. So I have to ask you the ROI cost question. You mentioned some of those, Moore's Law versus what's going on in the industry. When you look at that kind of scale, the first thing that jumps out at people is, "Okay, I love it. Let's go play around." But what's it going to cost me? Am I going to be tied to certain GPUs? What's the landscape look like from an operational standpoint, from the customer? Are they locked in and the benefit was flexibility, are you flexible to handle any Cloud? What is the customers, what are they looking at? Basically, that's my question. What's the customer looking at? >> Cost is super important here and many of the companies, I mean, companies are spending a huge amount on their Cloud computing, on AWS, and on doing AI, right. And I think a lot of the advantage of Anyscale, what we can provide here is not only better performance, but cost efficiency. Because if we can run something faster and more efficiently, it can also use less resources and you can lower your Cloud spending, right. We've seen companies go from, you know, 20% GPU utilization with their current setup and the current tools they're using to running on Anyscale and getting more like 95, you know, 100% GPU utilization. That's something like a five x improvement right there. So depending on the kind of application you're running, you know, it's a significant cost savings. We've seen companies that have, you know, processing petabytes of data every single day with Ray going from, you know, getting order of magnitude cost savings by switching from what they were previously doing to running their application on Ray. And when you have applications that are spending, you know, potentially $100 million a year and getting a 10 X cost savings is just absolutely enormous. So these are some of the kinds of- >> Data infrastructure is super important. Again, if the customer, if you're a prospect to this and thinking about going in here, just like the Cloud, you got infrastructure, you got the platform, you got SaaS, same kind of thing's going to go on in AI. So I want to get into that, you know, ROI discussion and some of the impact with your customers that are leveraging the platform. But first I hear you got a demo. >> Robert: Yeah, so let me show you, let me give you a quick run through here. So what I have open here is the Anyscale UI. I've started a little Anyscale Workspace. So Workspaces are the Anyscale concept for interactive developments, right. So here, imagine I'm just, you want to have a familiar experience like you're developing on your laptop. And here I have a terminal. It's not on my laptop. It's actually in the cloud running on Anyscale. And I'm just going to kick this off. This is going to train a large language model, so OPT. And it's doing this on 32 GPUs. We've got a cluster here with a bunch of CPU cores, bunch of memory. And as that's running, and by the way, if I wanted to run this on instead of 32 GPUs, 64, 128, this is just a one line change when I launch the Workspace. And what I can do is I can pull up VS code, right. Remember this is the interactive development experience. I can look at the actual code. Here it's using Ray train to train the torch model. We've got the training loop and we're saying that each worker gets access to one GPU and four CPU cores. And, of course, as I make the model larger, this is using deep speed, as I make the model larger, I could increase the number of GPUs that each worker gets access to, right. And how that is distributed across the cluster. And if I wanted to run on CPUs instead of GPUs or a different, you know, accelerator type, again, this is just a one line change. And here we're using Ray train to train the models, just taking my vanilla PyTorch model using Hugging Face and then scaling that across a bunch of GPUs. And, of course, if I want to look at the dashboard, I can go to the Ray dashboard. There are a bunch of different visualizations I can look at. I can look at the GPU utilization. I can look at, you know, the CPU utilization here where I think we're currently loading the model and running that actual application to start the training. And some of the things that are really convenient here about Anyscale, both I can get that interactive development experience with VS code. You know, I can look at the dashboards. I can monitor what's going on. It feels, I have a terminal, it feels like my laptop, but it's actually running on a large cluster. And I can, with however many GPUs or other resources that I want. And so it's really trying to combine the best of having the familiar experience of programming on your laptop, but with the benefits, you know, being able to take advantage of all the resources in the Cloud to scale. And it's like when, you know, you're talking about cost efficiency. One of the biggest reasons that people waste money, one of the silly reasons for wasting money is just forgetting to turn off your GPUs. And what you can do here is, of course, things will auto terminate if they're idle. But imagine you go to sleep, I have this big cluster. You can turn it off, shut off the cluster, come back tomorrow, restart the Workspace, and you know, your big cluster is back up and all of your code changes are still there. All of your local file edits. It's like you just closed your laptop and came back and opened it up again. And so this is the kind of experience we want to provide for our users. So that's what I wanted to share with you. >> Well, I think that whole, couple of things, lines of code change, single line of code change, that's game changing. And then the cost thing, I mean human error is a big deal. People pass out at their computer. They've been coding all night or they just forget about it. I mean, and then it's just like leaving the lights on or your water running in your house. It's just, at the scale that it is, the numbers will add up. That's a huge deal. So I think, you know, compute back in the old days, there's no compute. Okay, it's just compute sitting there idle. But you know, data cranking the models is doing, that's a big point. >> Another thing I want to add there about cost efficiency is that we make it really easy to use, if you're running on Anyscale, to use spot instances and these preemptable instances that can just be significantly cheaper than the on-demand instances. And so when we see our customers go from what they're doing before to using Anyscale and they go from not using these spot instances 'cause they don't have the infrastructure around it, the fault tolerance to handle the preemption and things like that, to being able to just check a box and use spot instances and save a bunch of money. >> You know, this was my whole, my feature article at Reinvent last year when I met with Adam Selipsky, this next gen Cloud is here. I mean, it's not auto scale, it's infrastructure scale. It's agility. It's flexibility. I think this is where the world needs to go. Almost what DevOps did for Cloud and what you were showing me that demo had this whole SRE vibe. And remember Google had site reliability engines to manage all those servers. This is kind of like an SRE vibe for data at scale. I mean, a similar kind of order of magnitude. I mean, I might be a little bit off base there, but how would you explain it? >> It's a nice analogy. I mean, what we are trying to do here is get to the point where developers don't think about infrastructure. Where developers only think about their application logic. And where businesses can do AI, can succeed with AI, and build these scalable applications, but they don't have to build, you know, an infrastructure team. They don't have to develop that expertise. They don't have to invest years in building their internal machine learning infrastructure. They can just focus on the Python code, on their application logic, and run the stuff out of the box. >> Awesome. Well, I appreciate the time. Before we wrap up here, give a plug for the company. I know you got a couple websites. Again, go, Ray's got its own website. You got Anyscale. You got an event coming up. Give a plug for the company looking to hire. Put a plug in for the company. >> Yeah, absolutely. Thank you. So first of all, you know, we think AI is really going to transform every industry and the opportunity is there, right. We can be the infrastructure that enables all of that to happen, that makes it easy for companies to succeed with AI, and get value out of AI. Now we have, if you're interested in learning more about Ray, Ray has been emerging as the standard way to build scalable applications. Our adoption has been exploding. I mentioned companies like OpenAI using Ray to train their models. But really across the board companies like Netflix and Cruise and Instacart and Lyft and Uber, you know, just among tech companies. It's across every industry. You know, gaming companies, agriculture, you know, farming, robotics, drug discovery, you know, FinTech, we see it across the board. And all of these companies can get value out of AI, can really use AI to improve their businesses. So if you're interested in learning more about Ray and Anyscale, we have our Ray Summit coming up in September. This is going to highlight a lot of the most impressive use cases and stories across the industry. And if your business, if you want to use LLMs, you want to train these LLMs, these large language models, you want to fine tune them with your data, you want to deploy them, serve them, and build applications and products around them, give us a call, talk to us. You know, we can really take the infrastructure piece, you know, off the critical path and make that easy for you. So that's what I would say. And, you know, like you mentioned, we're hiring across the board, you know, engineering, product, go-to-market, and it's an exciting time. >> Robert Nishihara, co-founder and CEO of Anyscale, congratulations on a great company you've built and continuing to iterate on and you got growth ahead of you, you got a tailwind. I mean, the AI wave is here. I think OpenAI and ChatGPT, a customer of yours, have really opened up the mainstream visibility into this new generation of applications, user interface, roll of data, large scale, how to make that programmable so we're going to need that infrastructure. So thanks for coming on this season three, episode one of the ongoing series of the hot startups. In this case, this episode is the top startups building foundational model infrastructure for AI and ML. I'm John Furrier, your host. Thanks for watching. (upbeat music)

Published Date : Mar 9 2023

SUMMARY :

episode one of the ongoing and you guys really had and other resources in the Cloud. and particular the large language and what you want to achieve. and the Cloud did that with data centers. the point, and you know, if you don't mind explaining and managing the infrastructure and you guys are positioning is that the amount of compute needed to do But John, I'm curious what you think. because that's the platform So you got tools in the platform. and being the best way to of the computer industry, Did you have an inside prompt and the large language models and tell it what you want it to do. So I have to ask you and you can lower your So I want to get into that, you know, and you know, your big cluster is back up So I think, you know, the on-demand instances. and what you were showing me that demo and run the stuff out of the box. I know you got a couple websites. and the opportunity is there, right. and you got growth ahead

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Breaking Analysis: Enterprise Technology Predictions 2023


 

(upbeat music beginning) >> From the Cube Studios in Palo Alto and Boston, bringing you data-driven insights from the Cube and ETR, this is "Breaking Analysis" with Dave Vellante. >> Making predictions about the future of enterprise tech is more challenging if you strive to lay down forecasts that are measurable. In other words, if you make a prediction, you should be able to look back a year later and say, with some degree of certainty, whether the prediction came true or not, with evidence to back that up. Hello and welcome to this week's Wikibon Cube Insights, powered by ETR. In this breaking analysis, we aim to do just that, with predictions about the macro IT spending environment, cost optimization, security, lots to talk about there, generative AI, cloud, and of course supercloud, blockchain adoption, data platforms, including commentary on Databricks, snowflake, and other key players, automation, events, and we may even have some bonus predictions around quantum computing, and perhaps some other areas. To make all this happen, we welcome back, for the third year in a row, my colleague and friend Eric Bradley from ETR. Eric, thanks for all you do for the community, and thanks for being part of this program. Again. >> I wouldn't miss it for the world. I always enjoy this one. Dave, good to see you. >> Yeah, so let me bring up this next slide and show you, actually come back to me if you would. I got to show the audience this. These are the inbounds that we got from PR firms starting in October around predictions. They know we do prediction posts. And so they'll send literally thousands and thousands of predictions from hundreds of experts in the industry, technologists, consultants, et cetera. And if you bring up the slide I can show you sort of the pattern that developed here. 40% of these thousands of predictions were from cyber. You had AI and data. If you combine those, it's still not close to cyber. Cost optimization was a big thing. Of course, cloud, some on DevOps, and software. Digital... Digital transformation got, you know, some lip service and SaaS. And then there was other, it's kind of around 2%. So quite remarkable, when you think about the focus on cyber, Eric. >> Yeah, there's two reasons why I think it makes sense, though. One, the cybersecurity companies have a lot of cash, so therefore the PR firms might be working a little bit harder for them than some of their other clients. (laughs) And then secondly, as you know, for multiple years now, when we do our macro survey, we ask, "What's your number one spending priority?" And again, it's security. It just isn't going anywhere. It just stays at the top. So I'm actually not that surprised by that little pie chart there, but I was shocked that SaaS was only 5%. You know, going back 10 years ago, that would've been the only thing anyone was talking about. >> Yeah. So true. All right, let's get into it. First prediction, we always start with kind of tech spending. Number one is tech spending increases between four and 5%. ETR has currently got it at 4.6% coming into 2023. This has been a consistently downward trend all year. We started, you know, much, much higher as we've been reporting. Bottom line is the fed is still in control. They're going to ease up on tightening, is the expectation, they're going to shoot for a soft landing. But you know, my feeling is this slingshot economy is going to continue, and it's going to continue to confound, whether it's supply chains or spending. The, the interesting thing about the ETR data, Eric, and I want you to comment on this, the largest companies are the most aggressive to cut. They're laying off, smaller firms are spending faster. They're actually growing at a much larger, faster rate as are companies in EMEA. And that's a surprise. That's outpacing the US and APAC. Chime in on this, Eric. >> Yeah, I was surprised on all of that. First on the higher level spending, we are definitely seeing it coming down, but the interesting thing here is headlines are making it worse. The huge research shop recently said 0% growth. We're coming in at 4.6%. And just so everyone knows, this is not us guessing, we asked 1,525 IT decision-makers what their budget growth will be, and they came in at 4.6%. Now there's a huge disparity, as you mentioned. The Fortune 500, global 2000, barely at 2% growth, but small, it's at 7%. So we're at a situation right now where the smaller companies are still playing a little bit of catch up on digital transformation, and they're spending money. The largest companies that have the most to lose from a recession are being more trepidatious, obviously. So they're playing a "Wait and see." And I hope we don't talk ourselves into a recession. Certainly the headlines and some of their research shops are helping it along. But another interesting comment here is, you know, energy and utilities used to be called an orphan and widow stock group, right? They are spending more than anyone, more than financials insurance, more than retail consumer. So right now it's being driven by mid, small, and energy and utilities. They're all spending like gangbusters, like nothing's happening. And it's the rest of everyone else that's being very cautious. >> Yeah, so very unpredictable right now. All right, let's go to number two. Cost optimization remains a major theme in 2023. We've been reporting on this. You've, we've shown a chart here. What's the primary method that your organization plans to use? You asked this question of those individuals that cited that they were going to reduce their spend and- >> Mhm. >> consolidating redundant vendors, you know, still leads the way, you know, far behind, cloud optimization is second, but it, but cloud continues to outpace legacy on-prem spending, no doubt. Somebody, it was, the guy's name was Alexander Feiglstorfer from Storyblok, sent in a prediction, said "All in one becomes extinct." Now, generally I would say I disagree with that because, you know, as we know over the years, suites tend to win out over, you know, individual, you know, point products. But I think what's going to happen is all in one is going to remain the norm for these larger companies that are cutting back. They want to consolidate redundant vendors, and the smaller companies are going to stick with that best of breed and be more aggressive and try to compete more effectively. What's your take on that? >> Yeah, I'm seeing much more consolidation in vendors, but also consolidation in functionality. We're seeing people building out new functionality, whether it's, we're going to talk about this later, so I don't want to steal too much of our thunder right now, but data and security also, we're seeing a functionality creep. So I think there's further consolidation happening here. I think niche solutions are going to be less likely, and platform solutions are going to be more likely in a spending environment where you want to reduce your vendors. You want to have one bill to pay, not 10. Another thing on this slide, real quick if I can before I move on, is we had a bunch of people write in and some of the answer options that aren't on this graph but did get cited a lot, unfortunately, is the obvious reduction in staff, hiring freezes, and delaying hardware, were three of the top write-ins. And another one was offshore outsourcing. So in addition to what we're seeing here, there were a lot of write-in options, and I just thought it would be important to state that, but essentially the cost optimization is by and far the highest one, and it's growing. So it's actually increased in our citations over the last year. >> And yeah, specifically consolidating redundant vendors. And so I actually thank you for bringing that other up, 'cause I had asked you, Eric, is there any evidence that repatriation is going on and we don't see it in the numbers, we don't see it even in the other, there was, I think very little or no mention of cloud repatriation, even though it might be happening in this in a smattering. >> Not a single mention, not one single mention. I went through it for you. Yep. Not one write-in. >> All right, let's move on. Number three, security leads M&A in 2023. Now you might say, "Oh, well that's a layup," but let me set this up Eric, because I didn't really do a great job with the slide. I hid the, what you've done, because you basically took, this is from the emerging technology survey with 1,181 responses from November. And what we did is we took Palo Alto and looked at the overlap in Palo Alto Networks accounts with these vendors that were showing on this chart. And Eric, I'm going to ask you to explain why we put a circle around OneTrust, but let me just set it up, and then have you comment on the slide and take, give us more detail. We're seeing private company valuations are off, you know, 10 to 40%. We saw a sneak, do a down round, but pretty good actually only down 12%. We've seen much higher down rounds. Palo Alto Networks we think is going to get busy. Again, they're an inquisitive company, they've been sort of quiet lately, and we think CrowdStrike, Cisco, Microsoft, Zscaler, we're predicting all of those will make some acquisitions and we're thinking that the targets are somewhere in this mess of security taxonomy. Other thing we're predicting AI meets cyber big time in 2023, we're going to probably going to see some acquisitions of those companies that are leaning into AI. We've seen some of that with Palo Alto. And then, you know, your comment to me, Eric, was "The RSA conference is going to be insane, hopping mad, "crazy this April," (Eric laughing) but give us your take on this data, and why the red circle around OneTrust? Take us back to that slide if you would, Alex. >> Sure. There's a few things here. First, let me explain what we're looking at. So because we separate the public companies and the private companies into two separate surveys, this allows us the ability to cross-reference that data. So what we're doing here is in our public survey, the tesis, everyone who cited some spending with Palo Alto, meaning they're a Palo Alto customer, we then cross-reference that with the private tech companies. Who also are they spending with? So what you're seeing here is an overlap. These companies that we have circled are doing the best in Palo Alto's accounts. Now, Palo Alto went and bought Twistlock a few years ago, which this data slide predicted, to be quite honest. And so I don't know if they necessarily are going to go after Snyk. Snyk, sorry. They already have something in that space. What they do need, however, is more on the authentication space. So I'm looking at OneTrust, with a 45% overlap in their overall net sentiment. That is a company that's already existing in their accounts and could be very synergistic to them. BeyondTrust as well, authentication identity. This is something that Palo needs to do to move more down that zero trust path. Now why did I pick Palo first? Because usually they're very inquisitive. They've been a little quiet lately. Secondly, if you look at the backdrop in the markets, the IPO freeze isn't going to last forever. Sooner or later, the IPO markets are going to open up, and some of these private companies are going to tap into public equity. In the meantime, however, cash funding on the private side is drying up. If they need another round, they're not going to get it, and they're certainly not going to get it at the valuations they were getting. So we're seeing valuations maybe come down where they're a touch more attractive, and Palo knows this isn't going to last forever. Cisco knows that, CrowdStrike, Zscaler, all these companies that are trying to make a push to become that vendor that you're consolidating in, around, they have a chance now, they have a window where they need to go make some acquisitions. And that's why I believe leading up to RSA, we're going to see some movement. I think it's going to pretty, a really exciting time in security right now. >> Awesome. Thank you. Great explanation. All right, let's go on the next one. Number four is, it relates to security. Let's stay there. Zero trust moves from hype to reality in 2023. Now again, you might say, "Oh yeah, that's a layup." A lot of these inbounds that we got are very, you know, kind of self-serving, but we always try to put some meat in the bone. So first thing we do is we pull out some commentary from, Eric, your roundtable, your insights roundtable. And we have a CISO from a global hospitality firm says, "For me that's the highest priority." He's talking about zero trust because it's the best ROI, it's the most forward-looking, and it enables a lot of the business transformation activities that we want to do. CISOs tell me that they actually can drive forward transformation projects that have zero trust, and because they can accelerate them, because they don't have to go through the hurdle of, you know, getting, making sure that it's secure. Second comment, zero trust closes that last mile where once you're authenticated, they open up the resource to you in a zero trust way. That's a CISO of a, and a managing director of a cyber risk services enterprise. Your thoughts on this? >> I can be here all day, so I'm going to try to be quick on this one. This is not a fluff piece on this one. There's a couple of other reasons this is happening. One, the board finally gets it. Zero trust at first was just a marketing hype term. Now the board understands it, and that's why CISOs are able to push through it. And what they finally did was redefine what it means. Zero trust simply means moving away from hardware security, moving towards software-defined security, with authentication as its base. The board finally gets that, and now they understand that this is necessary and it's being moved forward. The other reason it's happening now is hybrid work is here to stay. We weren't really sure at first, large companies were still trying to push people back to the office, and it's going to happen. The pendulum will swing back, but hybrid work's not going anywhere. By basically on our own data, we're seeing that 69% of companies expect remote and hybrid to be permanent, with only 30% permanent in office. Zero trust works for a hybrid environment. So all of that is the reason why this is happening right now. And going back to our previous prediction, this is why we're picking Palo, this is why we're picking Zscaler to make these acquisitions. Palo Alto needs to be better on the authentication side, and so does Zscaler. They're both fantastic on zero trust network access, but they need the authentication software defined aspect, and that's why we think this is going to happen. One last thing, in that CISO round table, I also had somebody say, "Listen, Zscaler is incredible. "They're doing incredibly well pervading the enterprise, "but their pricing's getting a little high," and they actually think Palo Alto is well-suited to start taking some of that share, if Palo can make one move. >> Yeah, Palo Alto's consolidation story is very strong. Here's my question and challenge. Do you and me, so I'm always hardcore about, okay, you've got to have evidence. I want to look back at these things a year from now and say, "Did we get it right? Yes or no?" If we got it wrong, we'll tell you we got it wrong. So how are we going to measure this? I'd say a couple things, and you can chime in. One is just the number of vendors talking about it. That's, but the marketing always leads the reality. So the second part of that is we got to get evidence from the buying community. Can you help us with that? >> (laughs) Luckily, that's what I do. I have a data company that asks thousands of IT decision-makers what they're adopting and what they're increasing spend on, as well as what they're decreasing spend on and what they're replacing. So I have snapshots in time over the last 11 years where I can go ahead and compare and contrast whether this adoption is happening or not. So come back to me in 12 months and I'll let you know. >> Now, you know, I will. Okay, let's bring up the next one. Number five, generative AI hits where the Metaverse missed. Of course everybody's talking about ChatGPT, we just wrote last week in a breaking analysis with John Furrier and Sarjeet Joha our take on that. We think 2023 does mark a pivot point as natural language processing really infiltrates enterprise tech just as Amazon turned the data center into an API. We think going forward, you're going to be interacting with technology through natural language, through English commands or other, you know, foreign language commands, and investors are lining up, all the VCs are getting excited about creating something competitive to ChatGPT, according to (indistinct) a hundred million dollars gets you a seat at the table, gets you into the game. (laughing) That's before you have to start doing promotion. But he thinks that's what it takes to actually create a clone or something equivalent. We've seen stuff from, you know, the head of Facebook's, you know, AI saying, "Oh, it's really not that sophisticated, ChatGPT, "it's kind of like IBM Watson, it's great engineering, "but you know, we've got more advanced technology." We know Google's working on some really interesting stuff. But here's the thing. ETR just launched this survey for the February survey. It's in the field now. We circle open AI in this category. They weren't even in the survey, Eric, last quarter. So 52% of the ETR survey respondents indicated a positive sentiment toward open AI. I added up all the sort of different bars, we could double click on that. And then I got this inbound from Scott Stevenson of Deep Graham. He said "AI is recession-proof." I don't know if that's the case, but it's a good quote. So bring this back up and take us through this. Explain this chart for us, if you would. >> First of all, I like Scott's quote better than the Facebook one. I think that's some sour grapes. Meta just spent an insane amount of money on the Metaverse and that's a dud. Microsoft just spent money on open AI and it is hot, undoubtedly hot. We've only been in the field with our current ETS survey for a week. So my caveat is it's preliminary data, but I don't care if it's preliminary data. (laughing) We're getting a sneak peek here at what is the number one net sentiment and mindshare leader in the entire machine-learning AI sector within a week. It's beating Data- >> 600. 600 in. >> It's beating Databricks. And we all know Databricks is a huge established enterprise company, not only in machine-learning AI, but it's in the top 10 in the entire survey. We have over 400 vendors in this survey. It's number eight overall, already. In a week. This is not hype. This is real. And I could go on the NLP stuff for a while. Not only here are we seeing it in open AI and machine-learning and AI, but we're seeing NLP in security. It's huge in email security. It's completely transforming that area. It's one of the reasons I thought Palo might take Abnormal out. They're doing such a great job with NLP in this email side, and also in the data prep tools. NLP is going to take out data prep tools. If we have time, I'll discuss that later. But yeah, this is, to me this is a no-brainer, and we're already seeing it in the data. >> Yeah, John Furrier called, you know, the ChatGPT introduction. He said it reminded him of the Netscape moment, when we all first saw Netscape Navigator and went, "Wow, it really could be transformative." All right, number six, the cloud expands to supercloud as edge computing accelerates and CloudFlare is a big winner in 2023. We've reported obviously on cloud, multi-cloud, supercloud and CloudFlare, basically saying what multi-cloud should have been. We pulled this quote from Atif Kahn, who is the founder and CTO of Alkira, thanks, one of the inbounds, thank you. "In 2023, highly distributed IT environments "will become more the norm "as organizations increasingly deploy hybrid cloud, "multi-cloud and edge settings..." Eric, from one of your round tables, "If my sources from edge computing are coming "from the cloud, that means I have my workloads "running in the cloud. "There is no one better than CloudFlare," That's a senior director of IT architecture at a huge financial firm. And then your analysis shows CloudFlare really growing in pervasion, that sort of market presence in the dataset, dramatically, to near 20%, leading, I think you had told me that they're even ahead of Google Cloud in terms of momentum right now. >> That was probably the biggest shock to me in our January 2023 tesis, which covers the public companies in the cloud computing sector. CloudFlare has now overtaken GCP in overall spending, and I was shocked by that. It's already extremely pervasive in networking, of course, for the edge networking side, and also in security. This is the number one leader in SaaSi, web access firewall, DDoS, bot protection, by your definition of supercloud, which we just did a couple of weeks ago, and I really enjoyed that by the way Dave, I think CloudFlare is the one that fits your definition best, because it's bringing all of these aspects together, and most importantly, it's cloud agnostic. It does not need to rely on Azure or AWS to do this. It has its own cloud. So I just think it's, when we look at your definition of supercloud, CloudFlare is the poster child. >> You know, what's interesting about that too, is a lot of people are poo-pooing CloudFlare, "Ah, it's, you know, really kind of not that sophisticated." "You don't have as many tools," but to your point, you're can have those tools in the cloud, Cloudflare's doing serverless on steroids, trying to keep things really simple, doing a phenomenal job at, you know, various locations around the world. And they're definitely one to watch. Somebody put them on my radar (laughing) a while ago and said, "Dave, you got to do a breaking analysis on CloudFlare." And so I want to thank that person. I can't really name them, 'cause they work inside of a giant hyperscaler. But- (Eric laughing) (Dave chuckling) >> Real quickly, if I can from a competitive perspective too, who else is there? They've already taken share from Akamai, and Fastly is their really only other direct comp, and they're not there. And these guys are in poll position and they're the only game in town right now. I just, I don't see it slowing down. >> I thought one of your comments from your roundtable I was reading, one of the folks said, you know, CloudFlare, if my workloads are in the cloud, they are, you know, dominant, they said not as strong with on-prem. And so Akamai is doing better there. I'm like, "Okay, where would you want to be?" (laughing) >> Yeah, which one of those two would you rather be? >> Right? Anyway, all right, let's move on. Number seven, blockchain continues to look for a home in the enterprise, but devs will slowly begin to adopt in 2023. You know, blockchains have got a lot of buzz, obviously crypto is, you know, the killer app for blockchain. Senior IT architect in financial services from your, one of your insight roundtables said quote, "For enterprises to adopt a new technology, "there have to be proven turnkey solutions. "My experience in talking with my peers are, "blockchain is still an open-source component "where you have to build around it." Now I want to thank Ravi Mayuram, who's the CTO of Couchbase sent in, you know, one of the predictions, he said, "DevOps will adopt blockchain, specifically Ethereum." And he referenced actually in his email to me, Solidity, which is the programming language for Ethereum, "will be in every DevOps pro's playbook, "mirroring the boom in machine-learning. "Newer programming languages like Solidity "will enter the toolkits of devs." His point there, you know, Solidity for those of you don't know, you know, Bitcoin is not programmable. Solidity, you know, came out and that was their whole shtick, and they've been improving that, and so forth. But it, Eric, it's true, it really hasn't found its home despite, you know, the potential for smart contracts. IBM's pushing it, VMware has had announcements, and others, really hasn't found its way in the enterprise yet. >> Yeah, and I got to be honest, I don't think it's going to, either. So when we did our top trends series, this was basically chosen as an anti-prediction, I would guess, that it just continues to not gain hold. And the reason why was that first comment, right? It's very much a niche solution that requires a ton of custom work around it. You can't just plug and play it. And at the end of the day, let's be very real what this technology is, it's a database ledger, and we already have database ledgers in the enterprise. So why is this a priority to move to a different database ledger? It's going to be very niche cases. I like the CTO comment from Couchbase about it being adopted by DevOps. I agree with that, but it has to be a DevOps in a very specific use case, and a very sophisticated use case in financial services, most likely. And that's not across the entire enterprise. So I just think it's still going to struggle to get its foothold for a little bit longer, if ever. >> Great, thanks. Okay, let's move on. Number eight, AWS Databricks, Google Snowflake lead the data charge with Microsoft. Keeping it simple. So let's unpack this a little bit. This is the shared accounts peer position for, I pulled data platforms in for analytics, machine-learning and AI and database. So I could grab all these accounts or these vendors and see how they compare in those three sectors. Analytics, machine-learning and database. Snowflake and Databricks, you know, they're on a crash course, as you and I have talked about. They're battling to be the single source of truth in analytics. They're, there's going to be a big focus. They're already started. It's going to be accelerated in 2023 on open formats. Iceberg, Python, you know, they're all the rage. We heard about Iceberg at Snowflake Summit, last summer or last June. Not a lot of people had heard of it, but of course the Databricks crowd, who knows it well. A lot of other open source tooling. There's a company called DBT Labs, which you're going to talk about in a minute. George Gilbert put them on our radar. We just had Tristan Handy, the CEO of DBT labs, on at supercloud last week. They are a new disruptor in data that's, they're essentially making, they're API-ifying, if you will, KPIs inside the data warehouse and dramatically simplifying that whole data pipeline. So really, you know, the ETL guys should be shaking in their boots with them. Coming back to the slide. Google really remains focused on BigQuery adoption. Customers have complained to me that they would like to use Snowflake with Google's AI tools, but they're being forced to go to BigQuery. I got to ask Google about that. AWS continues to stitch together its bespoke data stores, that's gone down that "Right tool for the right job" path. David Foyer two years ago said, "AWS absolutely is going to have to solve that problem." We saw them start to do it in, at Reinvent, bringing together NoETL between Aurora and Redshift, and really trying to simplify those worlds. There's going to be more of that. And then Microsoft, they're just making it cheap and easy to use their stuff, you know, despite some of the complaints that we hear in the community, you know, about things like Cosmos, but Eric, your take? >> Yeah, my concern here is that Snowflake and Databricks are fighting each other, and it's allowing AWS and Microsoft to kind of catch up against them, and I don't know if that's the right move for either of those two companies individually, Azure and AWS are building out functionality. Are they as good? No they're not. The other thing to remember too is that AWS and Azure get paid anyway, because both Databricks and Snowflake run on top of 'em. So (laughing) they're basically collecting their toll, while these two fight it out with each other, and they build out functionality. I think they need to stop focusing on each other, a little bit, and think about the overall strategy. Now for Databricks, we know they came out first as a machine-learning AI tool. They were known better for that spot, and now they're really trying to play catch-up on that data storage compute spot, and inversely for Snowflake, they were killing it with the compute separation from storage, and now they're trying to get into the MLAI spot. I actually wouldn't be surprised to see them make some sort of acquisition. Frank Slootman has been a little bit quiet, in my opinion there. The other thing to mention is your comment about DBT Labs. If we look at our emerging technology survey, last survey when this came out, DBT labs, number one leader in that data integration space, I'm going to just pull it up real quickly. It looks like they had a 33% overall net sentiment to lead data analytics integration. So they are clearly growing, it's fourth straight survey consecutively that they've grown. The other name we're seeing there a little bit is Cribl, but DBT labs is by far the number one player in this space. >> All right. Okay, cool. Moving on, let's go to number nine. With Automation mixer resurgence in 2023, we're showing again data. The x axis is overlap or presence in the dataset, and the vertical axis is shared net score. Net score is a measure of spending momentum. As always, you've seen UI path and Microsoft Power Automate up until the right, that red line, that 40% line is generally considered elevated. UI path is really separating, creating some distance from Automation Anywhere, they, you know, previous quarters they were much closer. Microsoft Power Automate came on the scene in a big way, they loom large with this "Good enough" approach. I will say this, I, somebody sent me a results of a (indistinct) survey, which showed UiPath actually had more mentions than Power Automate, which was surprising, but I think that's not been the case in the ETR data set. We're definitely seeing a shift from back office to front soft office kind of workloads. Having said that, software testing is emerging as a mainstream use case, we're seeing ML and AI become embedded in end-to-end automations, and low-code is serving the line of business. And so this, we think, is going to increasingly have appeal to organizations in the coming year, who want to automate as much as possible and not necessarily, we've seen a lot of layoffs in tech, and people... You're going to have to fill the gaps with automation. That's a trend that's going to continue. >> Yep, agreed. At first that comment about Microsoft Power Automate having less citations than UiPath, that's shocking to me. I'm looking at my chart right here where Microsoft Power Automate was cited by over 60% of our entire survey takers, and UiPath at around 38%. Now don't get me wrong, 38% pervasion's fantastic, but you know you're not going to beat an entrenched Microsoft. So I don't really know where that comment came from. So UiPath, looking at it alone, it's doing incredibly well. It had a huge rebound in its net score this last survey. It had dropped going through the back half of 2022, but we saw a big spike in the last one. So it's got a net score of over 55%. A lot of people citing adoption and increasing. So that's really what you want to see for a name like this. The problem is that just Microsoft is doing its playbook. At the end of the day, I'm going to do a POC, why am I going to pay more for UiPath, or even take on another separate bill, when we know everyone's consolidating vendors, if my license already includes Microsoft Power Automate? It might not be perfect, it might not be as good, but what I'm hearing all the time is it's good enough, and I really don't want another invoice. >> Right. So how does UiPath, you know, and Automation Anywhere, how do they compete with that? Well, the way they compete with it is they got to have a better product. They got a product that's 10 times better. You know, they- >> Right. >> they're not going to compete based on where the lowest cost, Microsoft's got that locked up, or where the easiest to, you know, Microsoft basically give it away for free, and that's their playbook. So that's, you know, up to UiPath. UiPath brought on Rob Ensslin, I've interviewed him. Very, very capable individual, is now Co-CEO. So he's kind of bringing that adult supervision in, and really tightening up the go to market. So, you know, we know this company has been a rocket ship, and so getting some control on that and really getting focused like a laser, you know, could be good things ahead there for that company. Okay. >> One of the problems, if I could real quick Dave, is what the use cases are. When we first came out with RPA, everyone was super excited about like, "No, UiPath is going to be great for super powerful "projects, use cases." That's not what RPA is being used for. As you mentioned, it's being used for mundane tasks, so it's not automating complex things, which I think UiPath was built for. So if you were going to get UiPath, and choose that over Microsoft, it's going to be 'cause you're doing it for more powerful use case, where it is better. But the problem is that's not where the enterprise is using it. The enterprise are using this for base rote tasks, and simply, Microsoft Power Automate can do that. >> Yeah, it's interesting. I've had people on theCube that are both Microsoft Power Automate customers and UiPath customers, and I've asked them, "Well you know, "how do you differentiate between the two?" And they've said to me, "Look, our users and personal productivity users, "they like Power Automate, "they can use it themselves, and you know, "it doesn't take a lot of, you know, support on our end." The flip side is you could do that with UiPath, but like you said, there's more of a focus now on end-to-end enterprise automation and building out those capabilities. So it's increasingly a value play, and that's going to be obviously the challenge going forward. Okay, my last one, and then I think you've got some bonus ones. Number 10, hybrid events are the new category. Look it, if I can get a thousand inbounds that are largely self-serving, I can do my own here, 'cause we're in the events business. (Eric chuckling) Here's the prediction though, and this is a trend we're seeing, the number of physical events is going to dramatically increase. That might surprise people, but most of the big giant events are going to get smaller. The exception is AWS with Reinvent, I think Snowflake's going to continue to grow. So there are examples of physical events that are growing, but generally, most of the big ones are getting smaller, and there's going to be many more smaller intimate regional events and road shows. These micro-events, they're going to be stitched together. Digital is becoming a first class citizen, so people really got to get their digital acts together, and brands are prioritizing earned media, and they're beginning to build their own news networks, going direct to their customers. And so that's a trend we see, and I, you know, we're right in the middle of it, Eric, so you know we're going to, you mentioned RSA, I think that's perhaps going to be one of those crazy ones that continues to grow. It's shrunk, and then it, you know, 'cause last year- >> Yeah, it did shrink. >> right, it was the last one before the pandemic, and then they sort of made another run at it last year. It was smaller but it was very vibrant, and I think this year's going to be huge. Global World Congress is another one, we're going to be there end of Feb. That's obviously a big big show, but in general, the brands and the technology vendors, even Oracle is going to scale down. I don't know about Salesforce. We'll see. You had a couple of bonus predictions. Quantum and maybe some others? Bring us home. >> Yeah, sure. I got a few more. I think we touched upon one, but I definitely think the data prep tools are facing extinction, unfortunately, you know, the Talons Informatica is some of those names. The problem there is that the BI tools are kind of including data prep into it already. You know, an example of that is Tableau Prep Builder, and then in addition, Advanced NLP is being worked in as well. ThoughtSpot, Intelius, both often say that as their selling point, Tableau has Ask Data, Click has Insight Bot, so you don't have to really be intelligent on data prep anymore. A regular business user can just self-query, using either the search bar, or even just speaking into what it needs, and these tools are kind of doing the data prep for it. I don't think that's a, you know, an out in left field type of prediction, but it's the time is nigh. The other one I would also state is that I think knowledge graphs are going to break through this year. Neo4j in our survey is growing in pervasion in Mindshare. So more and more people are citing it, AWS Neptune's getting its act together, and we're seeing that spending intentions are growing there. Tiger Graph is also growing in our survey sample. I just think that the time is now for knowledge graphs to break through, and if I had to do one more, I'd say real-time streaming analytics moves from the very, very rich big enterprises to downstream, to more people are actually going to be moving towards real-time streaming, again, because the data prep tools and the data pipelines have gotten easier to use, and I think the ROI on real-time streaming is obviously there. So those are three that didn't make the cut, but I thought deserved an honorable mention. >> Yeah, I'm glad you did. Several weeks ago, we did an analyst prediction roundtable, if you will, a cube session power panel with a number of data analysts and that, you know, streaming, real-time streaming was top of mind. So glad you brought that up. Eric, as always, thank you very much. I appreciate the time you put in beforehand. I know it's been crazy, because you guys are wrapping up, you know, the last quarter survey in- >> Been a nuts three weeks for us. (laughing) >> job. I love the fact that you're doing, you know, the ETS survey now, I think it's quarterly now, right? Is that right? >> Yep. >> Yep. So that's phenomenal. >> Four times a year. I'll be happy to jump on with you when we get that done. I know you were really impressed with that last time. >> It's unbelievable. This is so much data at ETR. Okay. Hey, that's a wrap. Thanks again. >> Take care Dave. Good seeing you. >> All right, many thanks to our team here, Alex Myerson as production, he manages the podcast force. Ken Schiffman as well is a critical component of our East Coast studio. Kristen Martin and Cheryl Knight help get the word out on social media and in our newsletters. And Rob Hoof is our editor-in-chief. He's at siliconangle.com. He's just a great editing for us. Thank you all. Remember all these episodes that are available as podcasts, wherever you listen, podcast is doing great. Just search "Breaking analysis podcast." Really appreciate you guys listening. I publish each week on wikibon.com and siliconangle.com, or you can email me directly if you want to get in touch, david.vellante@siliconangle.com. That's how I got all these. I really appreciate it. I went through every single one with a yellow highlighter. It took some time, (laughing) but I appreciate it. You could DM me at dvellante, or comment on our LinkedIn post and please check out etr.ai. Its data is amazing. Best survey data in the enterprise tech business. This is Dave Vellante for theCube Insights, powered by ETR. Thanks for watching, and we'll see you next time on "Breaking Analysis." (upbeat music beginning) (upbeat music ending)

Published Date : Jan 29 2023

SUMMARY :

insights from the Cube and ETR, do for the community, Dave, good to see you. actually come back to me if you would. It just stays at the top. the most aggressive to cut. that have the most to lose What's the primary method still leads the way, you know, So in addition to what we're seeing here, And so I actually thank you I went through it for you. I'm going to ask you to explain and they're certainly not going to get it to you in a zero trust way. So all of that is the One is just the number of So come back to me in 12 So 52% of the ETR survey amount of money on the Metaverse and also in the data prep tools. the cloud expands to the biggest shock to me "Ah, it's, you know, really and Fastly is their really the folks said, you know, for a home in the enterprise, Yeah, and I got to be honest, in the community, you know, and I don't know if that's the right move and the vertical axis is shared net score. So that's really what you want Well, the way they compete So that's, you know, One of the problems, if and that's going to be obviously even Oracle is going to scale down. and the data pipelines and that, you know, Been a nuts three I love the fact I know you were really is so much data at ETR. and we'll see you next time

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Ignite22 Analysis | Palo Alto Networks Ignite22


 

>>The Cube presents Ignite 22, brought to you by Palo Alto Networks. >>Welcome back everyone. We're so glad that you're still with us. It's the Cube Live at the MGM Grand. This is our second day of coverage of Palo Alto Networks Ignite. This is takeaways from Ignite 22. Lisa Martin here with two really smart guys, Dave Valante. Dave, we're joined by one of our cube alumni, a friend, a friend of the, we say friend of the Cube. >>Yeah, otc. A friend of the Cube >>Karala joined us. Guys, it's great to have you here. It's been an exciting show. A lot of cybersecurity is one of my favorite topics to talk about. But I'd love to get some of the big takeaways from both of you. Dave, we'll start with you. >>A breathing room from two weeks ago. Yeah, that was, that was really pleasant. You know, I mean, I know was, yes, you sat in the analyst program, interested in what your takeaways were from there. But, you know, coming into this, we wrote a piece, Palo Alto's Gold Standard, what they need to do to, to keep that, that status. And we hear it a lot about consolidation. That's their big theme now, which is timely, right? Cause people wanna save money, they wanna do more with less. But I'm really interested in hearing zeus's thoughts on how that's playing in the market. How customers, how easy is it to just say, oh, hey, I'm gonna consolidate. I wanna get into that a little bit with you, how well the strategy's working. We're gonna get into some of the m and a activity and really bring your perspectives to the table. Well, >>It's, it's not easy. I mean, people have been calling for the consolidation of security for decades, and it's, it's, they're the first company that's actually made it happen. Right? And, and I think this is what we're seeing here is the culmination of this long term strategy, this company trying to build more of a platform. And they, you know, they, they came out as a firewall vendor. And I think it's safe to say they're more than firewall today. That's only about two thirds of their revenue now. So down from 80% a few years ago. And when I think of what Palo Alto has become, they're really a data company. Now, if you look at, you know, unit 42 in Cortex, the, the, the Cortex Data Lake, they've done an excellent job of taking telemetry from their products and from the acquisitions they have, right? And bringing that together into one big data lake. >>And then they're able to use that to, to do faster threat notification, forensics, things like that. And so I think the old model of security of create signatures for known threats, it's safe to say it never really worked and it wasn't ever gonna work. You had too many day zero exploits and things. The only way to fight security today is with a AI and ML based analytics. And they have, they're the gold standard. I think the one thing about your post that I would add the gold standard from a data standpoint, and that's given them this competitive advantage to go out and become a platform for a security. Which, like I said, the people have tried to do that for years. And the first one that's actually done it, well, >>We've heard this from some of the startups, like Lacework will say, oh, we treat security as a data problem. Of course there's a startup, Palo Alto's got, you know, whatever, 10, 15 years of, of, of history. But one of the things I wanted to explore with you coming into this was the notion of can you be best of breed and develop a suite? And we, we've been hearing a consistent answer to that question, which is, and, and do you need to, and the answer is, well, best of breed in security requires that full spectrum, that full view. So here's my question to you. So, okay, let's take Esty win relatively new for these guys, right? Yeah. Okay. And >>And one of the few products are not top two, top three in, right? Exactly. >>Yeah. So that's why I want to take that. Yeah. Because in bakeoffs, they're gonna lose on a head-to-head best of breed. And so the customer's gonna say, Hey, you know, I love your, your consolidation play, your esty win's. Just, okay, how about a little discount on that? And you know, these guys are premium priced. Yes. So, you know, are they in essentially through their pricing strategies, sort of creating that stuff, fighting that, is that friction for them where they've got, you know, the customer says, all right, well forget it, we're gonna go stove pipe with the SD WAN will consolidate some of the stuff. Are you seeing that? >>Yeah, I, I, I still think the sales model is that way. And I think that's something they need to work on changing. If they get into a situation where they have to get down into a feature battle of my SD WAN versus your SD wan, my firewall versus your firewall, frankly they've already lost, you know, because their value prop is the suite and, and is the platform. And I was talking to the CISO here that told me, he realizes now that you don't need best of breed everywhere to have best in class threat protection. In fact, best of breed everywhere leads to suboptimal threat protection. Cuz you have all these data data sets that are in silos, right? And so from a data scientist standpoint, right, there's the good data leads to good insights. Well, partial data leads to fragmented insights and that's, that's what the best, best of breed approach gives you. And so I was talking with Palo about this, can they have this vision of being best of breed and platform? I don't really think you can maintain best of breed everywhere across this portfolio this big, but you don't need to. >>That was my second point of my >>Question. That's the point. >>Yeah. And so, cuz cuz because you know, we've talked about this, that that sweets always win in the long run, >>Sweets >>Win. Yeah. But here's the thing, I, I wonder to your your point about, you know, the customer, you know, understanding that that that, that this resonates with them. I, my guess is a lot of customers, you know, at that mid-level and the fat middle are like still sort of wed, you know, hugging that, that tool. So there's, there's work to be done here, but I think they, they, they got it right Because if they devolve, to your point, if they devolve down to that speeds and feeds, eh, what's the point of that? Where's their valuable? >>You do not wanna get into a knife fight. And I, and I, and I think for them the, a big challenge now is convincing customers that the suite, the suite approach does work. And they have to be able to do that in actual customer examples. And so, you know, I I interviewed a bunch of customers here and the ones that have bought into XDR and xor and even are looking at their sim have told me that the, the, so think of soc operations, the old way heavily manually oriented, right? You have multiple panes of glass and you know, and then you've got, so there's a lot of people work before you bring the tools in, right? If done correctly with AI and ml, the machines would do all the heavy lifting and then you'd bring people in at the end to clean up the little bits that were missed, right? >>And so you, you moved to, from something that was very people heavy to something that's machine heavy and machines can work a lot faster than people. And the, and so the ones that I've talked that have, that have done that have said, look, our engineers have moved on to a lot different things. They're doing penetration testing, they're, you know, helping us with, with strategy and they're not fighting that, that daily fight of looking through log files. And the only proof point you need, Dave, is look at every big breach that we've had over the last five years. There's some SIM vendor up there that says, we caught it. Yeah. >>Yeah. We we had the data. >>Yeah. But, but, but the security team missed it. Well they missed it because you're, nobody can look at that much data manually. And so the, I I think their approach of relying heavily on machines to fight the fight is actually the right way. >>Is that a differentiator for them versus, we were talking before we went live that you and I first hit our very first segment back in 2017 at Fort Net. Is that, where do the two stand in your >>Yeah, it's funny cuz if you talk to the two vendors, they don't really see each other in a lot of accounts because Fort Net's more small market mid-market. It's the same strategy to some degree where Fort Net relies heavily on in-house development and Palo Alto relies heavily on acquisition. Yeah. And so I think from a consistently feature set, you know, Fort Net has an advantage there because it, it's all run off their, their their silicon. Where, where Palo's able to innovate very quickly. The, it it requires a lot of work right? To, to bring the front end and back ends together. But they're serving different markets. So >>Do you see that as a differentiator? The integration strategy that Palo Alto has as a differentiator? We talk to so many companies who have an a strong m and a strategy and, and execution arm. But the challenge is always integrating the technology so that the customer to, you know, ultimately it's the customer. >>I actually think they're, they're underrated as a, an acquirer. In fact, Dave wrote a post to a prior on Silicon Angle prior to Accelerate and he, he on, you put it on Twitter and you asked people to rank 'em as an acquirer and they were in the middle of the pack, >>Right? It was, it was. So it was Oracle, VMware, emc, ibm, Cisco, ServiceNow, and Palo Alto. Yeah. Or Oracle got very high marks. It was like 8.5 out of, you know, 10. Yeah. VMware I think was 6.5. Nice. Era was high emc, big range. IBM five to seven. Cisco was three to eight. Yeah. Yeah, right. ServiceNow was a seven. And then, yeah, Palo Alto was like a five. And I, which I think it was unfair. >>Well, and I think it depends on how you look at it. And I, so I think a lot of the acquisitions Palo Altos made, they've done a good job of integrating their backend data and they've almost ignored the front end. And so when you buy some of the products, it's a little clunky today. You know, if you work with Prisma Cloud, it could be a little bit cleaner. And even with, you know, the SD wan that took 'em a long time to bring CloudGenix in and stuff. But I think the approach is right. I don't, I don't necessarily believe you should integrate the front end until you've integrated the back end. >>That's >>The hard part, right? Because UL ultimately what you're gonna get, you're gonna get two panes of glass and one pane of glass and it might look pretty all mush together, but ultimately you're not solving the bigger problem, right. Of, of being able to create that big data like the, the fight security. And so I think, you know, the approach they've taken is the right one. I think from a user standpoint, maybe it doesn't show up as neatly because you don't see the frontend integration, but the way they're doing it is the right way to do it. And I'm glad they're doing it that way versus caving to the pressures of what, you know, the industry might want >>Showed up in the performance of the company. I mean, this company was basically gonna double revenues to 7 billion from 2020 to >>2023. Three. Think about that at that, that >>Make a, that's unbelievable, right? I mean, and then and they wanna double again. Yeah. You know, so, well >>What did, what did Nikesh was quoted as saying they wanna be the first cyber company that's a hundred billion dollars. He didn't give a timeline market cap. >>Right. >>Market cap, right. Do what I wanna get both of your opinions on what you saw and heard and felt this week. What do you think the likelihood is? And and do you have any projections on how, you know, how many years it's gonna take for them to get there? >>Well, >>Well I think so if they're gonna get that big, right? And, and we were talking about this pre-show, any company that's becoming a big company does it through ecosystem >>Bingo. >>Right? And that when you look around the show floor, it's not that impressive. And if that, if there's an area they need to focus on, it's building that ecosystem. And it's not with other security vendors, it's with application vendors and it's with the cloud companies and stuff. And they've got some relationships there, but they need to do more. I actually challenge 'em on that. One of the analyst sessions. They said, look, we've got 800 cortex partners. Well where are they? Right? Why isn't there a cortex stand here with a bunch of the small companies here? So I do think that that is an area they need to focus on. If they are gonna get to that, that market caps number, they will do so do so through ecosystem. Because every company that's achieved that has done it through ecosystem. >>A hundred percent agree. And you know, if you look at CrowdStrike's ecosystem, it's pretty similar. Yeah. You know, it doesn't really, you know, make much, much, not much different from this, but I went back and just looked at some, you know, peak valuations during the pandemic and shortly thereafter CrowdStrike was 70 billion. You know, that's what their roughly their peak Palo Alto was 56, fortune was 59 for the actually diverged. Right. And now Palo Alto has taken the, the top mantle, you know, today it's market cap's 52. So it's held 93% of its peak value. Everybody else is tanking. Even Okta was 45 billion. It's been crushed as you well know. But, so Palo Alto wasn't always, you know, the number one in terms of market cap. But I guess my point is, look, if CrowdStrike could got to 70 billion during Yeah. During the frenzy, I think it's gonna take, to answer your question, I think it's gonna be five years. Okay. Before they get back there. I think this market's gonna be tough for a while from a valuation standpoint. I think generally tech is gonna kind of go up and down and sideways for a good year and a half, maybe even two years could be even longer. And then I think there's gonna be some next wave of productivity innovation that that hits. And then you're gonna, you're almost always gonna exceed the previous highs. It's gonna take a while. Yeah, >>Yeah, yeah. But I think their ability to disrupt the SIM market actually is something I, I believe they're gonna do. I've been calling for the death of the sim for a long time and I know some people at Palo Alto are very cautious about saying that cuz the Splunks and the, you know, they're, they're their partners. But I, I think the, you know, it's what I said before, the, the tools are catching them, but they're, it's not in a way that's useful for the IT pro and, but I, I don't think the SIM vendors have that ecosystem of insight across network cloud endpoint. Right. Which is what you need in order to make a sim useful. >>CISO at an ETR roundtable said, if, if it weren't for my regulators, I would chuck my sim. >>Yes. >>But that's the only reason that, that this person was keeping it. So, >>Yeah. And I think the, the fact that most of those companies have moved to a perpetual MO or a a recurring revenue model actually helps unseat them. Typically when you pour a bunch of money into something, you remember the old computer associate days, nobody ever took it out cuz the sunk dollars you spent to do it. But now that you're paying an annual recurring fee, it's actually makes it easier to take out. So >>Yeah, it's it's an ebb and flow, right? Yeah. Because the maintenance costs were, you know, relatively low. Maybe it was 20% of the total. And then, you know, once every five years you had to do a refresh and you were still locked into the sort of maintenance and, and so yeah, I think you're right. The switching costs with sas, you know, in theory anyway, should be less >>Yeah. As long as you can migrate the data over. And I think they've got a pretty good handle on that. So, >>Yeah. So guys, I wanna get your perspective as a whole bunch of announcements here. We've only been here for a couple days, not a big conference as, as you can see from behind us. What Zs in your opinion was Palo Alto's main message and and what do you think about it main message at this event? And then same question for you. >>Yeah, I, I think their message largely wrapped around disruption, right? And, and they, in The's keynote already talked about that, right? And where they disrupted the firewall market by creating a NextGen firewall. In fact, if you look at all the new services they added to their firewall, you, you could almost say it's a NextGen NextGen firewall. But, but I do think the, the work they've done in the area of cloud and cortex actually I think is, is pretty impressive. And I think that's the, the SOC is ripe for disruption because it's for, for the most part, most socks still, you know, run off legacy playbooks. They run off legacy, you know, forensic models and things and they don't work. It's why we have so many breaches today. The, the dirty little secret that nobody ever wants to talk about is the bad guys are using machine learning, right? And so if you're using a signature based model, all they're do is tweak their model a little bit and it becomes, it bypasses them. So I, I think the only way to fight the the bad guys today is with you gotta fight fire with fire. And I think that's, that's the path they've, they've headed >>Down and the bad guys are hiding in plain sight, you know? >>Yeah, yeah. Well it's, it's not hard to do now with a lot of those legacy tools. So >>I think, I think for me, you know, the stat that we threw out earlier, I think yesterday at our keynote analysis was, you know, the ETR data shows that are, that are that last survey around 35% of the respondents said we are actively consolidating, sorry, 44%, sorry, 35 says we're actively consolidating vendors, redundant vendors today. That number's up to 44%. Yeah. It's by far the number one cost optimization technique. That's what these guys are pitching. And I think it's gonna resonate with people and, and I think to your point, they're integrating at the backend, their beeps are technical, right? I mean, they can deal with that complexity. Yeah. And so they don't need eye candy. Eventually they, they, they want to have that cuz it'll allow 'em to have deeper market penetration and make people more productive. But you know, that consolidation message came through loud and clear. >>Yeah. The big change in this industry too is all the new startups are all cloud native, right? They're all built on Amazon or Google or whatever. Yeah. And when your cloud native and you buy a cloud native integration is fast. It's not like having to integrate this big monolithic software stack anymore. Right. So I I think their pace of integration will only accelerate from here because everything's now cloud native. >>If a customer comes to you or when a customer comes to you and says, Zs help us with this cyber transformation we have, our board isn't necessarily with our executives in terms of execution of a security strategy. How do you advise them where Palo Alto is concerned? >>Yeah. You know, a lot, a lot of this is just fighting legacy mindset. And I've, I was talking with some CISOs here from state and local governments and things and they're, you know, they can't get more budget. They're fighting the tide. But what they did find is through the use of automation technology, they're able to bring their people costs way down. Right. And then be able to use that budget to invest in a lot of new projects. And so with that, you, you have to start with your biggest pain points, apply automation where you can, and then be able to use that budget to reinvest back in your security strategy. And it's good for the IT pros too, the security pros, my advice to, to it pros is if you're doing things today that aren't resume building, stop doing them. Right? Find a way to automate the money your job. And so if you're patching systems and you're looking through log files, there's no reason machines can't do that. And you go do something a lot more interesting. >>So true. It's like storage guys 10 years ago, provisioning loans. Yes. It's like, stop doing that. Yeah. You're gonna be outta a job. And so who, last question I have is, is who do you see as the big competitors, the horses on the track question, right? So obviously Cisco kind of service has led for a while and you know, big portfolio company, CrowdStrike coming at it from end point. You know who, who, who do you see as the real players going for that? You know, right now the market's three to 4%. The leader has three, three 4% of the market. You know who they're all going for? 10, 15, maybe 20% of the market. Who, who are the likely candidates? Yeah, >>I don't know if CrowdStrike really has the breadth of portfolio to compete long term though. I I think they've had a nice run, but I, we might start to see the follow 'em. I think Microsoft is gonna be for middle. They've laid down the gauntlet, right? They are a security vendor, right? We, we were at Reinvent and a AWS is the platform for security vendors. Yes. Middle, somewhere in the middle. But Microsoft make no mistake, they're in security. They've got some good products. I think a lot of 'em are kind of good enough and they, they tie it to the licensing and I'm not sure that works in security, but they've certainly got the ear of a lot of it pros. >>It might work in smb. >>Yeah. Yeah. It, it might. And, and I do like Zscaler. I, I know these guys poo poo the proxy model, but they've, they've done about as much with proxies as you can. And I, I think it's, it's a battle of, I love the, the, the near, you know, proxies are dead and Jay's model, you know, Jay over at c skater throw 'em back at 'em. So I, it's good to see that kind of fight going on between the two. >>Oh, it's great. Well, and, and again, ZScaler's coming at it from their cloud security angle. CrowdStrike's coming at it from endpoint. I, I do think CrowdStrike has an opportunity to build out the portfolio through m and a and maybe ecosystem. And then obviously, you know, Palo Alto's getting it done. How about Cisco? >>Yeah. Cisco's interesting. And I, I think if Cisco can make the network matter in security and it should, right? We're talking about how a lot of you need a lot of forensics to fight security today. Well, they're gonna see things long before anybody else because they have all that network data. If they can tie network security, I, I mean they could really have that business take off. But we've been saying that about Cisco for 20 years. >>But big install based though. Yeah. It's hard for a company, any company to just say, okay, hey Cisco customer sweep the floor and come with us. That's, that's >>A tough thing. They have a lot of good peace parts, right? And like duo's a good product and umbrella's a good product. They've, they've not done a good job. >>They're the opposite of these guys. >>They've not done a good job of the backend integration that, that's where Cisco needs to, to focus. And I do think g G two Patel there fixed the WebEx group and I think he's now, in fact when you talk to him, he's doing very little on WebEx that that group's running itself and he's more focused in security. So I, I think we could see a resurgence there. But you know, they have a, from a revenue perspective, it's a little misleading cuz they have this big legacy base that's in decline while they're moving to cloud and stuff. So, but they, but they, there's a lot of work there're trying to, to tie to network. >>Right. Lots of fuel for conversation. We're gonna have to carry this on, on Silicon angle.com guys. Yes. And Wikibon, lets do see us. Thank you so much for joining Dave and me giving us your insights as to this event. Where are you gonna be next? Are you gonna be on vacation? >>There's nothing more fun than mean on the cube, so, right. What's outside of that though? Yeah, you know, Christmas coming up, I gotta go see family and do the obligatory, although for me that's a lot of travel, so I guess >>More planes. Yeah. >>Hopefully not in Vegas. >>Not in Vegas. >>Awesome. Nothing against Vegas. Yeah, no, >>We love it. We >>Love it. Although I will say my year started off with ces. Yeah. And it's finishing up with Palo Alto here. The bookends. Yeah, exactly. In Vegas bookends. >>Well thanks so much for joining us. Thank you Dave. Always a pleasure to host a show with you and hear your insights. Reading your breaking analysis always kicks off my prep for show and it's always great to see, but predictions come true. So thank you for being my co-host bet. All right. For Dave Valante Enz as Carla, I'm Lisa Martin. You've been watching The Cube, the leader in live, emerging and enterprise tech coverage. Thanks for watching.

Published Date : Dec 15 2022

SUMMARY :

It's the Cube Live at A friend of the Cube Guys, it's great to have you here. You know, I mean, I know was, yes, you sat in the analyst program, interested in what your takeaways were And they, you know, they, they came out as a firewall vendor. And so I think the old model of security of create Palo Alto's got, you know, whatever, 10, 15 years of, of, of history. And one of the few products are not top two, top three in, right? And so the customer's gonna say, Hey, you know, I love your, your consolidation play, And I think that's something they need to work on changing. That's the point. win in the long run, my guess is a lot of customers, you know, at that mid-level and the fat middle are like still sort And so, you know, I I interviewed a bunch of customers here and the ones that have bought into XDR And the only proof point you need, Dave, is look at every big breach that we've had over the last And so the, I I think their approach of relying heavily on Is that a differentiator for them versus, we were talking before we went live that you and I first hit our very first segment back And so I think from a consistently you know, ultimately it's the customer. Silicon Angle prior to Accelerate and he, he on, you put it on Twitter and you asked people to you know, 10. And even with, you know, the SD wan that took 'em a long time to bring you know, the approach they've taken is the right one. I mean, this company was basically gonna double revenues to 7 billion Think about that at that, that I mean, and then and they wanna double again. What did, what did Nikesh was quoted as saying they wanna be the first cyber company that's a hundred billion dollars. And and do you have any projections on how, you know, how many years it's gonna take for them to get And that when you look around the show floor, it's not that impressive. And you know, if you look at CrowdStrike's ecosystem, it's pretty similar. But I, I think the, you know, it's what I said before, the, the tools are catching I would chuck my sim. But that's the only reason that, that this person was keeping it. you remember the old computer associate days, nobody ever took it out cuz the sunk dollars you spent to do it. And then, you know, once every five years you had to do a refresh and you were still And I think they've got a pretty good handle on that. Palo Alto's main message and and what do you think about it main message at this event? So I, I think the only way to fight the the bad guys today is with you gotta fight Well it's, it's not hard to do now with a lot of those legacy tools. I think, I think for me, you know, the stat that we threw out earlier, I think yesterday at our keynote analysis was, And when your cloud native and you buy a cloud native If a customer comes to you or when a customer comes to you and says, Zs help us with this cyber transformation And you go do something a lot more interesting. of service has led for a while and you know, big portfolio company, CrowdStrike coming at it from end point. I don't know if CrowdStrike really has the breadth of portfolio to compete long term though. I love the, the, the near, you know, proxies are dead and Jay's model, And then obviously, you know, Palo Alto's getting it done. And I, I think if Cisco can hey Cisco customer sweep the floor and come with us. And like duo's a good product and umbrella's a good product. And I do think g G two Patel there fixed the WebEx group and I think he's now, Thank you so much for joining Dave and me giving us your insights as to this event. you know, Christmas coming up, I gotta go see family and do the obligatory, although for me that's a lot of travel, Yeah. Yeah, no, We love it. And it's finishing up with Palo Alto here. Always a pleasure to host a show with you and hear your insights.

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Takeaways from Ignite22 | Palo Alto Networks Ignite22


 

>>The Cube presents Ignite 22, brought to you by Palo Alto Networks. >>Welcome back everyone. We're so glad that you're still with us. It's the Cube Live at the MGM Grand. This is our second day of coverage of Palo Alto Networks Ignite. This is takeaways from Ignite 22. Lisa Martin here with two really smart guys, Dave Valante. Dave, we're joined by one of our cube alumni, a friend, a friend of the, we say friend of the Cube. >>Yeah, F otc. A friend of the Cube >>Karala joins us. Guys, it's great to have you here. It's been an exciting show. A lot of cybersecurity is one of my favorite topics to talk about. But I'd love to get some of the big takeaways from both of you. Dave, we'll start with >>You. A breathing room from two weeks ago. Yeah, that was, that was really pleasant. You know, I mean, I know was, yes, you sat in the analyst program, interested in what your takeaways were from there. But, you know, coming into this, we wrote a piece, Palo Alto's Gold Standard, what they need to do to, to keep that, that status. And we hear it a lot about consolidation. That's their big theme now, which is timely, right? Cause people wanna save money, they wanna do more with less. But I'm really interested in hearing zeus's thoughts on how that's playing in the market. How customers, how easy is it to just say, oh, hey, I'm gonna consolidate. I wanna get into that a little bit with you, how well the strategy's working. We're gonna get into some of the m and a activity and really bring your perspectives to the table. Well, >>It's, it's not easy. I mean, people have been calling for the consolidation of security for decades, and it's, it's, they're the first company that's actually made it happen. Right? And, and I think this is what we're seeing here is the culmination of this long-term strategy, this company trying to build more of a platform. And they, you know, they, they came out as a firewall vendor. And I think it's safe to say they're more than firewall today. That's only about two thirds of their revenue now. So down from 80% a few years ago. And when I think of what Palo Alto has become, they're really a data company. Now, if you look at, you know, unit 42 in Cortex, the, the, the Cortex Data Lake, they've done an excellent job of taking telemetry from their products and from the acquisitions they have, right? And bringing that together into one big data lake. >>And then they're able to use that to, to do faster threat notification, forensics, things like that. And so I think the old model of security of create signatures for known threats, it's safe to say it never really worked and it wasn't ever gonna work. You had too many days, zero exploits and things. The only way to fight security today is with a AI and ML based analytics. And they have, they're the gold standard. I think the one thing about your post that I would add, they're the gold standard from a data standpoint. And that's given them this competitive advantage to go out and become a platform for security. Which, like I said, the people have tried to do that for years. And the first one that's actually done it, well, >>We've heard this from some of the startups, like Lacework will say, oh, we treat security as a data problem. Of course there's a startup, Palo Alto's got, you know, whatever, 10, 15 years of, of, of history. But one of the things I wanted to explore with you coming into this was the notion of can you be best of breed and develop a suite? And we, we've been hearing a consistent answer to that question, which is, and, and do you need to, and the answer is, well, best of breed in security requires that full spectrum, that full view. So here's my question to you. So, okay, let's take Estee win relatively new for these guys, right? Yeah. Okay. And >>And one of the few products are not top two, top three in, right? >>Exactly. Yeah. So that's why I want to take that. Yeah. Because in bakeoffs, they're gonna lose on a head-to-head best of breed. And so the customer's gonna say, Hey, you know, I love your, your consolidation play, your esty win's. Just, okay, how about a little discount on that? And you know, these guys are premium priced. Yes. So, you know, are they in essentially through their pricing strategies, sort of creating that stuff, fighting that, is that friction for them where they've got, you know, the customer says, all right, well forget it, we're gonna go stove pipe with the SD WAN will consolidate some of the stuff. Are you seeing that? >>Yeah, I, I, I still think the sales model is that way. And I think that's something they need to work on changing. If they get into a situation where they have to get down into a feature battle of my SD WAN versus your SD wan, my firewall versus your firewall, frankly they've already lost, you know, because their value prop is the suite and, and is the platform. And I was talking with the CISO here that told me, he realizes now that you don't need best of breed everywhere to have best in class threat protection. In fact, best of breed everywhere leads to suboptimal threat protection. Cuz you have all these data data sets that are in silos, right? And so from a data scientist standpoint, right, there's the good data leads to good insights. Well, partial data leads to fragmented insights and that's, that's what the best, best of breed approach gives you. And so I was talking with Palo about this, can they have this vision of being best of breed and platform? I don't really think you can maintain best of breed everywhere across this portfolio this big, but you don't need to. >>That was my second point of my question. That's the point I'm saying. Yeah. And so, cuz cuz because you know, we've talked about this, that that sweets always win in the long run, >>Sweets win. >>Yeah. But here's the thing, I, I wonder to your your point about, you know, the customer, you know, understanding that that that, that this resonates with them. I, my guess is a lot of customers, you know, at that mid-level and the fat middle are like still sort of wed, you know, hugging that, that tool. So there's, there's work to be done here, but I think they, they, they got it right Because if they devolve, to your point, if they devolve down to that speeds and feeds, eh, what's the point of that? Where's their >>Valuable? You do not wanna get into a knife fight. And I, and I, and I think for them the, a big challenge now is convincing customers that the suite, the suite approach does work. And they have to be able to do that in actual customer examples. And so, you know, I I interviewed a bunch of customers here and the ones that have bought into XDR and xor and even are looking at their sim have told me that the, the, so think of soc operations, the old way heavily manually oriented, right? You have multiple panes of glass and you know, and then you've got, so there's a lot of people work before you bring the tools in, right? If done correctly with AI and ml, the machines would do all the heavy lifting and then you'd bring people in at the end to clean up the little bits that were missed, right? >>And so you, you moved to, from something that was very people heavy to something that's machine heavy and machines can work a lot faster than people. And the, and so the ones that I've talked that have, that have done that have said, look, our engineers have moved on to a lot different things. They're doing penetration testing, they're, you know, helping us with, with strategy and they're not fighting that, that daily fight of looking through log files. And the only proof point you need, Dave, is look at every big breach that we've had over the last five years. There's some SIM vendor up there that says, we caught it. Yeah. >>Yeah. We we had the data. >>Yeah. But, but, but the security team missed it. Well they missed it because you're, nobody can look at that much data manually. And so the, I I think their approach of relying heavily on machines to fight the fight is actually the right way. >>Is that a differentiator for them versus, we were talking before we went live that you and I first hit our very first segment back in 2017 at Fort Net. Is that, where do the two stand in your >>Yeah, it's funny cuz if you talk to the two vendors, they don't really see each other in a lot of accounts because Fort Net's more small market mid-market. It's the same strategy to some degree where Fort Net relies heavily on in-house development in Palo Alto relies heavily on acquisition. Yeah. And so I think from a consistently feature set, you know, Fort Net has an advantage there because it, it's all run off their, their their silicon. Where, where Palo's able to innovate very quickly. The, it it requires a lot of work right? To, to bring the front end and back ends together. But they're serving different markets. So >>Do you see that as a differentiator? The integration strategy that Palo Alto has as a differentiator? We talk to so many companies who have an a strong m and a strategy and, and execution arm. But the challenge is always integrating the technology so that the customer to, you know, ultimately it's the customer. >>I actually think they're, they're underrated as a, an acquirer. In fact, Dave wrote a post to a prior on Silicon Angle prior to Accelerate and he, he on, you put it on Twitter and you asked people to rank 'em as an acquirer and they were in the middle of the pack, >>Right? It was, it was. So it was Oracle, VMware, emc, ibm, Cisco, ServiceNow, and Palo Alto. Yeah. Or Oracle got very high marks. It was like 8.5 out of, you know, 10. Yeah. VMware I think was 6.5. Naira was high emc, big range. IBM five to seven. Cisco was three to eight. Yeah. Yeah, right. ServiceNow was a seven. And then, yeah, Palo Alto was like a five. And I, which I think it was unfair. Well, >>And I think it depends on how you look at it. And I, so I think a lot of the acquisitions Palo Alto's made, they've done a good job of integrating the backend data and they've almost ignored the front end. And so when you buy some of the products, it's a little clunky today. You know, if you work with Prisma Cloud, it could be a little bit cleaner. And even with, you know, the SD wan that took 'em a long time to bring CloudGenix in and stuff. But I think the approach is right. I don't, I don't necessarily believe you should integrate the front end until you've integrated the back end. >>That's >>The hard part, right? Because UL ultimately what you're gonna get, you're gonna get two panes of glass and one pane of glass and it might look pretty and all mush together, but ultimately you're not solving the bigger problem, right. Of, of being able to create that big data lake to, to fight security. And so I think, you know, the approach they've taken is the right one. I think from a user standpoint, maybe it doesn't show up as neatly because you don't see the frontend integration, but the way they're doing it is the right way to do it. And I'm glad they're doing it that way versus caving to the pressures of what, you know, the industry might want or >>Showed up in the performance of the company. I mean, this company was basically gonna double revenues to 7 billion from 2020 to >>2023. Think about that at that. That makes, >>I mean that's unbelievable, right? I mean, and then and they wanna double again. Yeah. You know, so, well >>What did, what did Nikesh was quoted as saying they wanna be the first cyber company that's a hundred billion dollars. He didn't give a timeline market >>Cap. Right. >>Market cap, right. Do what I wanna get both of your opinions on what you saw and heard and felt this week. What do you think the likelihood is? And and do you have any projections on how, you know, how many years it's gonna take for them to get there? >>Well, >>Well I think so if they're gonna get that big, right? And, and we were talking about this pre-show, any company that's becoming a big company does it through ecosystem >>Bingo >>Go, right? And that when you look around the show floor, it's not that impressive. No. And if that, if there's an area they need to focus on, it's building that ecosystem. And it's not with other security vendors, it's with application vendors and it's with the cloud companies and stuff. And they've got some relationships there, but they need to do more. I actually challenge 'em on that. One of the analyst sessions. They said, look, we've got 800 cortex partners. Well where are they? Right? Why isn't there a cortex stand here with a bunch of the small companies here? So I do think that that is an area they need to focus on. If they are gonna get to that, that market caps number, they will do so do so through ecosystem. Because every company that's achieved that has done it through ecosystem. >>A hundred percent agree. And you know, if you look at CrowdStrike's ecosystem, it's, I mean, pretty similar. Yeah. You know, it doesn't really, you know, make much, much, not much different from this, but I went back and just looked at some, you know, peak valuations during the pandemic and shortly thereafter CrowdStrike was 70 billion. You know, that's what their roughly their peak Palo Alto was 56, fortune was 59 for the actually diverged. Right. And now Palo Alto has taken the, the top mantle, you know, today it's market cap's 52. So it's held 93% of its peak value. Everybody else is tanking. Even Okta was 45 billion. It's been crushed as you well know. But, so Palo Alto wasn't always, you know, the number one in terms of market cap. But I guess my point is, look, if CrowdStrike could got to 70 billion during Yeah. During the frenzy, I think it's gonna take, to answer your question, I think it's gonna be five years. Okay. Before they get back there. I think this market's gonna be tough for a while from a valuation standpoint. I think generally tech is gonna kind of go up and down and sideways for a good year and a half, maybe even two years could be even longer. And then I think there's gonna be some next wave of productivity innovation that that hits. And then you're gonna, you're almost always gonna exceed the previous highs. It's gonna take a while. Yeah. >>Yeah, yeah. But I think their ability to disrupt the SIM market actually is something that I, I believe they're gonna do. I've been calling for the death of the sim for a long time and I know some people of Palo Alto are very cautious about saying that cuz the Splunks and the, you know, they're, they're their partners. But I, I think the, you know, it's what I said before, the, the tools are catching them, but they're, it's not in a way that's useful for the IT pro and, but I, I don't think the SIM vendors have that ecosystem of insight across network cloud endpoint. Right. Which is what you need in order to make a sim useful. >>CISO at an ETR round table said, if, if it weren't for my regulators, I would chuck my sim. >>Yes. >>But that's the only reason that, that this person was keeping it. No. >>Yeah. And I think the, the fact that most of those companies have moved to a perpetual MO or a a recurring revenue model actually helps unseat them. Typically when you pour a bunch of money into something, you remember the old computer associate says nobody ever took it out cuz the sunk dollars you spent to do it. But now that you're paying an annual recurring fee, it's actually makes it easier to take out. So >>Yeah, it's just an ebb and flow, right? Yeah. Because the maintenance costs were, you know, relatively low. Maybe it was 20% of the total. And then, you know, once every five years you had to do a refresh and you were still locked into the sort of maintenance and, and so yeah, I think you're right. The switching costs with sas, you know, in theory anyway, should be less >>Yeah. As long as you can migrate the data over. And I think they've got a pretty good handle on that. So, >>Yeah. So guys, I wanna get your perspective as a whole bunch of announcements here. We've only been here for a couple days, not a big conference as, as you can see from behind us. What Zs in your opinion was Palo Alto's main message and and what do you think about it main message at this event? And then same question for you. >>Yeah, I, I think their message largely wrapped around disruption, right? And, and they, and The's keynote already talked about that, right? And where they disrupted the firewall market by creating a NextGen firewall. In fact, if you look at all the new services they added to their firewall, you, you could almost say it's a NextGen NextGen firewall. But, but I do think the, the work they've done in the area of cloud and cortex actually I think is, is pretty impressive. And I think that's the, the SOC is ripe for disruption because it's for, for the most part, most socks still, you know, run off legacy playbooks. They run off legacy, you know, forensic models and things and they don't work. It's why we have so many breaches today. The, the dirty little secret that nobody ever wants to talk about is the bad guys are using machine learning, right? And so if you're using a signature based model, all they gotta do is tweak their model a little bit and it becomes, it bypasses them. So I, I think the only way to fight the the bad guys today is with you're gonna fight fire with fire. And I think that's, that's the path they've, they've headed >>Down. Yeah. The bad guys are hiding in plain sight, you know? Yeah, >>Yeah. Well it's, it's not hard to do now with a lot of those legacy tools. So >>I think, I think for me, you know, the stat that we threw out earlier, I think yesterday at our keynote analysis was, you know, the ETR data shows that are, that are that last survey around 35% of the respondents said we are actively consolidating, sorry, 44%, sorry, 35 says who are actively consolidating vendors, redundant vendors today that number's up to 44%. Yeah. It's by far the number one cost optimization technique. That's what these guys are pitching. And I think it's gonna resonate with people and, and I think to your point, they're integrating at the backend, their beeps are technical, right? I mean, they can deal with that complexity. Yeah. And so they don't need eye candy. Eventually they, they, they want to have that cuz it'll allow 'em to have deeper market penetration and make people more productive. But you know, that consolidation message came through loud and clear. >>Yeah. The big change in this industry too is all the new startups are all cloud native, right? They're all built on Amazon or Google or whatever. Yeah. And when your cloud native and you buy a cloud native integration is fast. It's not like having to integrate this big monolithic software stack anymore. Right. So I, I think their pace of integration will only accelerate from here because everything's now cloud native. >>If a customer comes to you or when a customer comes to you and says, Zs help us with this cyber transformation we have, our board isn't necessarily aligned with our executives in terms of execution of a security strategy. How do you advise them where Palo Alto is concerned? >>Yeah. You know, a lot, a lot of this is just fighting legacy mindset. And I've, I was talking with some CISOs here from state and local governments and things and they're, you know, they can't get more budget. They're fighting the tide. But what they did find is through the use of automation technology, they're able to bring their people costs way down. Right. And then be able to use that budget to invest in a lot of new projects. And so with that, you, you have to start with your biggest pain points, apply automation where you can, and then be able to use that budget to reinvest back in your security strategy. And it's good for the IT pros too, the security pros, my advice to the IT pros is, is if you're doing things today that aren't resume building, stop doing them. Right. Find a way to automate the money your job. And so if you're patching systems and you're looking through log files, there's no reason machines can't do that. And you go do something a lot more interesting. >>So true. It's like storage guys 10 years ago, provisioning loans. Yes. It's like, stop doing that. Yeah. You're gonna be outta a job. So who, last question I have is, is who do you see as the big competitors, the horses on the track question, right? So obviously Cisco kind of service has led for a while and you know, big portfolio company, CrowdStrike coming at it from end point. You know who, who, who do you see as the real players going for that? You know, right now the market's three to 4%. The leader has three, three 4% of the market. You know who they're all going for? 10, 15, maybe 20% of the market. Who, who are the likely candidates? Yeah, >>I don't know if CrowdStrike really has the breadth of portfolio to compete long term though. I I think they've had a nice run, but I, we might start to see the follow 'em. I think Microsoft is gonna be for middle. They've laid down the gauntlet, right? They are a security vendor, right? We, we were at Reinvent and a AWS is the platform for security vendors. Yes. Middle, somewhere in the middle. But Microsoft make no mistake, they're in security. They've got some good products. I think a lot of 'em are kind of good enough and they, they tie it to the licensing and I'm not sure that works in security, but they've certainly got the ear of a lot of it pros. >>It might work in smb. >>Yeah, yeah. It, it might. And, and I do like Zscaler. I, I know these guys poo poo the proxy model, but they've, they've done about as much with prox as you can. And I, I think it's, it's a battle of, I love the, the, the near, you know, proxies are dead and Jay's model, you know, Jay over at csca, throw 'em back at 'em. So I, it's good to see that kind of fight going on between the >>Two. Oh, it's great. Well, and, and again, ZScaler's coming at it from their cloud security angle. CrowdStrike's coming at it from endpoint. I, I do think CrowdStrike has an opportunity to build out the portfolio through m and a and maybe ecosystem. And then obviously, you know, Palo Alto's getting it done. How about Cisco? >>Yeah, Cisco's interesting. And I I think if Cisco can make the network matter in security and it should, right? We're talking about how a lot of you need a lot of forensics to fight security today. Well, they're gonna see things long before anybody else because they have all that network data. If they can tie network security, I, I mean they could really have that business take off. But we've been saying that about Cisco for 20 years. >>But big install based though. Yeah. It's hard for a company, any company to say, okay, hey Cisco customer sweep the floor and come with us. That's, that's >>A tough thing. They have a lot of good peace parts, right? And like duo's a good product and umbrella's a good product. They've, they've not done a good job. >>They're the opposite of these guys. >>They've not done a good job of the backend integration and that, that's where Cisco needs to, to focus. And I do think g G two Patel there fixed the WebEx group and I think he's now, in fact when you talk to him, he's doing very little on WebEx that that group's running itself and he's more focused in security. So I, I think we could see a resurgence there. But you know, they have a, from a revenue perspective, it's a little misleading cuz they have this big legacy base that's in decline while they're moving to cloud and stuff. So, but they, but they, there's a lot of Rick there trying to, to tie to network. >>Lots of fuel for conversation. We're gonna have to carry this on, on Silicon angle.com guys. Yes. And Wi KeePon. Lets do see us. Thank you so much for joining Dave and me giving us your insights as to this event. Where are gonna be next? Are you gonna be on >>Vacation? There's nothing more fun than mean on the cube. So what's outside of that though? Yeah, you know, Christmas coming up, I gotta go see family and be the obligatory, although for me that's a lot of travel, so I guess >>More planes. Yeah. >>Hopefully not in Vegas. >>Not in Vegas. >>Awesome. Nothing against Vegas. Yeah, no, >>We love it. We love >>It. Although I will say my year started off with ces. Yeah. And it's finishing up with Palo Alto here. The bookends. Yeah, exactly. In Vegas bookends. >>Well thanks so much for joining us. Thank you Dave. Always a pleasure to host a show with you and hear your insights. Reading your breaking analysis always kicks off my prep for show. And it, it's always great to see, but predictions come true. So thank you for being my co-host bet. All right. For Dave Valante Enz as Carla, I'm Lisa Martin. You've been watching The Cube, the leader in live, emerging and enterprise tech coverage. Thanks for watching.

Published Date : Dec 15 2022

SUMMARY :

The Cube presents Ignite 22, brought to you by Palo Alto It's the Cube Live at A friend of the Cube Guys, it's great to have you here. You know, I mean, I know was, yes, you sat in the analyst program, interested in what your takeaways were And I think it's safe to say they're more than firewall today. And so I think the old model of security of create Palo Alto's got, you know, whatever, 10, 15 years of, of, of history. And so the customer's gonna say, Hey, you know, I love your, your consolidation play, And I think that's something they need to work on changing. And so, cuz cuz because you know, we've talked about this, my guess is a lot of customers, you know, at that mid-level and the fat middle are like still sort And so, you know, I I interviewed a bunch of customers here and the ones that have bought into XDR And the only proof point you need, Dave, is look at every big breach that we've had over the last five And so the, I I think their approach of relying heavily on Is that a differentiator for them versus, we were talking before we went live that you and I first hit our very first segment back And so I think from a consistently you know, ultimately it's the customer. Angle prior to Accelerate and he, he on, you put it on Twitter and you asked people to rank you know, 10. And I think it depends on how you look at it. you know, the approach they've taken is the right one. I mean, this company was basically gonna double revenues to 7 billion That makes, I mean, and then and they wanna double again. What did, what did Nikesh was quoted as saying they wanna be the first cyber company that's a hundred billion dollars. And and do you have any projections on how, you know, how many years it's gonna take for them to get And that when you look around the show floor, it's not that impressive. And you know, if you look at CrowdStrike's ecosystem, it's, But I, I think the, you know, it's what I said before, the, the tools are catching I would chuck my sim. But that's the only reason that, that this person was keeping it. you remember the old computer associate says nobody ever took it out cuz the sunk dollars you spent to do it. And then, you know, once every five years you had to do a refresh and you were still And I think they've got a pretty good handle on that. Palo Alto's main message and and what do you think about it main message at this event? it's for, for the most part, most socks still, you know, run off legacy playbooks. Yeah, So I think, I think for me, you know, the stat that we threw out earlier, I think yesterday at our keynote analysis was, And when your cloud native and you buy a cloud native If a customer comes to you or when a customer comes to you and says, Zs help us with this cyber transformation And you go do something a lot more interesting. So obviously Cisco kind of service has led for a while and you know, big portfolio company, I don't know if CrowdStrike really has the breadth of portfolio to compete long term though. I love the, the, the near, you know, proxies are dead and Jay's model, And then obviously, you know, Palo Alto's getting it done. And I I think if Cisco can hey Cisco customer sweep the floor and come with us. And like duo's a good product and umbrella's a good product. And I do think g G two Patel there fixed the WebEx group and I think he's now, Thank you so much for joining Dave and me giving us your insights as to this event. you know, Christmas coming up, I gotta go see family and be the obligatory, although for me that's a lot of travel, Yeah. Yeah, no, We love it. And it's finishing up with Palo Alto here. Always a pleasure to host a show with you and hear your insights.

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Ankur Shah, Palo Alto Networks | Palo Alto Networks Ignite22


 

>> Narrator: theCUBE presents Ignite 22. Brought to you by Palo Alto Networks. >> Hey, welcome back to Las Vegas. Lisa Martin here with Dave Vellante. This is day two of theCUBE's coverage of Palo Alto Ignite 2022. Dave we're just talking about how many times we're in Vegas. And we were here two weeks ago with our guest who's back in Alumni. And it's a blur, right? >> It's true, I lost count. Luckily I'm not flying red eye tonight. So that's good. >> I'm impressed. >> Excited about that. >> Yeah >> I'm actually going to enjoy the, nightlife here for a period of time. And, you know, we were at re-Invent. >> Yeah. >> And what a difference. This is nice and relaxed. You have time. You're not getting bumped in the hallway. >> Right. >> A lot of time for learning. So it's been great show. >> It's been great. And one of the things that we've been talking about is the supply chain. Securing the modern software supply chain is really complicated. We've got an Alumni back with us, to talk about what Palo Alto is doing in that respect. Ankur Shah joins us. The SVP and GM of Cloud Security at Palo Alto Networks. Welcome back. >> Yeah, happy to be back. Good to see you again. Dave and Lisa. >> It's been two long weeks. >> Ankur: I know. It's been two weeks, yeah >> Dave: It's kind of crazy. I mean, ReInvent really was a blur. And it's like you had everything coming at you. And there was obviously a big chunk of security, but you. It was just so much to absorb. >> Yeah. >> Right? >> Yeah, and I couldn't get into any of the sessions versus at Ignite. I mean, you could, you could learn a lot. To your point Dave. And 70,000 people versus 3000 in change. Big difference. >> Dave: Yeah. >> Lisa: Huge difference. >> Yeah. >> Lisa: Huge difference. So we touched on the Cider acquisition. >> Ankur: Yeah. >> Which was announced the intent to acquire last month. Let's dig into a little bit more of that, and then some of the great things that had been announced. >> Ankur: Yeah. >> In the last couple of days. >> Oh, absolutely. So, this is something that we have been marinating for last nine months. Thinking about how best to secure supply chain. And this is software supply chain. The modern application software is fairly complex. You know, back in the days when I was a developer, it was a simple three tier application. Ship the code once a year, et cetera. But now with microservices, new architectures, Kubernetes Public Cloud, we talked about this. It's getting super complicated, and the customers are really worried about securing their entire supply chain. Which is nothing but the software pipeline. And so we started looking at a whole bunch of companies and Cider really stood out. I mean, they had, they were the innovators in this space. Very early days, we've seen supply chain attack. But there hasn't been a really good and strong solution in that space. And Cider just delivered that incredible team. Great technology, super excited about what that integration will look like. in the coming quarters. >> What do we need to know about them? I mean, I'll be honest with you, I wasn't familiar with Cider until I saw you guys made the announcement of the intent to acquire them. What, what should we know about them? Why Cider? What was it that attracted you to them? >> Ankur: Yeah, so, you know, we have a history of technology acquisitions as you know, over the last four years, just in the public cloud. We acquire over half a a dozen companies, small and large. And typically we are always looking for companies who have the next gen technology available. Technology that is more in tune with how application software is going to look like in future. So we're not always going after companies that are making you know, tens of hundreds of millions of dollars in a year and all. We're looking for the right tech. The future. And that's what we found in Cider. Like they have a really strong application security background. And AppSec just broadly speaking, supply chain is part of it. But application security, just broadly speaking, is right for disruption. You've got a lot of vendors, who have been around for like last two decades. Old school stuff, lots and lots of false positives. So we've been bolstering, beefing up our portfolio in the application security space. And Cider really fits right nicely into it. Because it can like I said, secure a lot of technology and tooling, that software developers use as part of their software supply chain. So, great founding team, great technology. It was a perfect fit. >> Talk about integration. We spoke with Nikesh yesterday, with Nir, with a whole bunch of folks. Lee this morning. BJ yesterday as well. And one of the things that seems to stick out at me. With all the shows that we do, is the focus that Palo Alto has on ensuring that it's making the right acquisitions. But that it's the integration, is really seems to be like leading part of the strategy. That seems to be a little bit of a differentiator to me. >> Yeah, it absolutely is. There are two ways to integrate a technology into an existing platform. And Prisma Cloud is a platform as you know. Code-to-cloud, CNAPP platform as we call it. One is just kind of slotted in, put the whole thing in a box. And that's basically making one plus one equal to two. We're looking for high leverage in integrations, whereby once that integration comes along. It makes the rest of the platform even better and superior. It makes that technology look even better. So that's why there's a lot of focus on ensuring that we're delivering the right type of integration, that delivers instant customer value. And that makes the overall platform even superior. So customers don't feel like hey, like there's just one more add-on, on top of the other thing. >> Lisa: Right, not a bolt on. >> So that's why there's a lot of focus on that. Getting the strategy nailed. Because the founding teams generally have a preconceived notion about how the world looks like. Then they understand how Prisma cloud and Palo Alto Networks think about it. And then, we sort of merge the two ideas, and build something that's incredible. So I am, we're spending a lot of time in integration. That honeymoon phase of like, let's high five acquisitions done, that's over. Now it's the grinding work of actually getting this right. And you know, getting hundreds and thousands of customers. >> Well I like how you don't have the private equity mentality. It's not about EBITDA and cashflow. We'll take care of that. >> Ankur: Yeah. >> You know, it's about getting that integration. Getting that flywheel effect, inside the platform. You know, we said one plus one equals, maybe even more than two. Can you explain Prisma Cloud Secrets Security? What is that all about? What do we need to know about that? >> Ankur: Absolutely. So, the developers, you know generally store some stuff in the code repo for their automation work to build application. And that thing, the API keys or as Secrets are stored in code repo. It shouldn't be. Or even if they are, they should be encrypted, or locked down and things of that nature. But, you know, the need for speed trumps everything else. Developers want to go fast. And sometimes they're like, okay well. I guess my application needs this particular, you know API access token or secret. I'm just going to stick it in the code. Now the challenge with that is that, if somebody gets hold of your code repo. Now not only is your code repo, which has all your sensitive data. Your code is the life and blood of a technology company. That's in trouble. But also those secrets and API access keys can be used to log into your cloud accounts. And there you may have sensitive customer data. Everything that you have as a technology company stored in that public cloud accounts. So that's the worry. It's usually the initial access for the kill chain. Because that's where the attacks start. Let me get the secret, let me get the API access key. And let me see what I can do in public cloud. So we are now giving customers the visibility into where the secrets are stored. More importantly, it just right there on developer's face. In the code repo as they're checking in the code. They say why, hey, there's a secret here. Are you sure you want to, you want to keep it like this, no? Okay, well then you can either encrypt it, or just get rid of it. So we're making, we're bringing security where the developers are in their code repo, et cetera. >> So I can see a lot of developers saying, yeah, go ahead, encrypt it. So I don't have to do anything else, you know, extra. It's almost, the analogy is a very small you know, version of this. Its like, use a password manager. You store all your passwords in your contacts on your phone, right? I mean, somebody gets a hold of your contacts, you're screwed. >> Ankur: That's exactly right. >> And so, but I could still see a lot of developers say, check in the box. Say, yeah just encrypt it, leave it there. But you're saying best practice is to not to do that, right? >> Yeah, usually you're not supposed to, you know, store all your secrets, et cetera in code repo to begin with. But if you do, you know, you use a key wall like technology to really encrypt it and store it in a secret manner, yeah. >> Dave: There's an old saying, bad user behavior trump's great security every time. >> Ankur: Every time. >> But this is an example where, we know you're going to have bad behavior. So we're going to protect the bad behavior. >> Yeah, and actually, sorry Lisa, just to that point. The bad user behavior trumps good security. The classic example, this happened three weeks ago. Three, four weeks ago, where Dropbox, one of the file sharing companies there. 120 plus code repos were exposed. And the way their attack started, was a simple social engineering attack. Bad user behavior. There was an email, hey, like your passwords are updated for your, you know, this code plugin. Can you enter the password? And boom, now you have access to the code repo. And now if you have secrets inside of it, now, you know all bets are off. >> Are there hard-coded secrets versus like, I mean, like I think like, like you were saying, Dave. Like usernames and passwords and tokens, versus like soft coded secrets. >> Ankur: It's, I think it, this is more so two forms of it, you know. The most primary one is what we call the API access keys. And this keys are used to access cloud accounts, workloads and things of that nature. But there are actually secret secrets. Could be database login passwords, et cetera. The application is using it to spin up databases. Now, you know, you have access to the data stores. Any other application, there's a login password, all of that stuff. So it's less about the user password, but more the application and databases and things of that nature. >> Dave: So again, and, again, everybody should be using password managers. But when you use a password manager, it's going to give you a long list of passwords, that are either been compromised or are weak. And you just go uh, okay. So can you help? How do you help customers identify what the high risk? You know, API, you know, access are versus those ones that they may not have to worry about. >> Ankur: Yeah, look. You know, secrets aside. Risk prioritization is one of the biggest topics that our customers have across the board, in cloud security. All the security vendors are really, really good at one thing, generating alerts. Everybody does it. They generate an alert. You know, your ring camera, if you've got one. I mean this pop up every day, like every minute rather. Well like can you prioritize it for me? What should I really look at it? So that's a number one thing. What Prisma Cloud does is, you know, contextualize it. What the real risk is? They can tell you like, hey, here's the kill chain. If this thing, you know, goes to public internet. These are the potential exposures that you have. So we provide a prioritized risk of critical alerts that customers have to take care of before they can start taking care of more hygiene type of stuff, right? So that's how we do it. Like we leverage a lot of technology. We apply a lot of context. We tell you like, hey, this code repo is not protected by multifactor authentication. And then there's a secret inside. Are you sure, you know, you don't want to fix it? So that's what we do. But it's a great question. Top of mind for all our customers. And that's how we think about it across the board. Versus generating just alerts all the time. >> Dave: Is the strategy, Because we all know phishing is the sort of most, you know obvious way to. It's the top way in which people get hacked. >> Ankur: Yeah. >> Is your strategy essentially to say. Okay we know that's going to happen, so we're going to try to protect it at the back end. How much of the, maybe it's an industry question. more so than just a Palo Alto specifically, How much emphasis is do you think the industry is taking or should be taking on stopping that, you know that those phishing attacks? Because if that's the number one problem you know, maybe that's where we should be starting. >> Yeah, it's a great question. It's typically the initial vector, for a lot of attacks to your point. But there is one thing that technology and AI cannot solve. Which is the user behavior, to your point. Like we can't get into the heads of the user. I mean, you can train them, you can do everything. You can't prevent somebody from clicking a button. Of course there's technology out there for email security that does that. But your point is, right, it's going to happen. Now what do you do? How do you protect your applications, your crown jewel? You know, whether it's in the cloud or it's in the code repo. So a lot of what we are trying to do in code security, or cloud security, or in general at Palo Alto Networks. is to protect those crown jewel. Because we can't prevent somebody from doing something. User behavior is hard to change. >> Dave: So it's almost like, okay, you left your front door open. Somebody's going to walk in, but oh, they walk into a vault. And they don't know where to go. And there's nowhere they can- >> Ankur: Yeah. >> You know, nothing they can take. They can't get to the silverware or the jewelry. >> I think that's it, yeah. >> What are some of the things, like as we look at, we're wrapping up calendar year '22 heading into '23. That customers can look to Palo Alto Networks to help them achieve? One of the things that we talked about with Nikesh and Niri yesterday, is consolidation. Like, and you guys just did a recent, survey. >> Ankur: Yeah. >> About the state of Cyber, and organizations on average have 366 apps in their environment. 31 security tools, 30 to 50 security tools. >> Ankur: Yeah. >> Consolidation is really key there. What are some of the things that you are excited about to deliver to customers where consolidation is concerned? >> Ankur: Yeah. >> Where software supply chain security is concerned in the next year? >> Yeah, absolutely. Look, there are over 3000 security vendors. And this can be, I mean you talked about average customer having 300. I was talking to a CSO, this was last year for one of the largest financial institution I go, "How many security tools do you have?" He got 120. I said, why? He goes, we have a no vendor left behind policy. >> Wow. >> It's crazy. >> Dave: What? >> Obviously he was joking, but it's crazy, right? Like that's how the CSO's are. >> Dave: I mean, he was kidding. >> Yeah. >> Dave: But recognized that. Wow. >> Yeah, and, this is the state the security industry is in. And our mission has been, and Lee and Nikesh and Niri talked about it. Is just platforms, will platforms take moonshots, things long term. And especially the, macro headwinds that we're seeing. We're hearing more and more from the customers that, look we're not going to buy point product. Then we got to buy another product that stitches it all together. We need platforms, whether it's for zero trust, Prisma SaaS, whether it's cloud. Prisma cloud or for your sock transformation. You know XIM and Cortex line of products. So I think you're going to see more and more of that in 2023. I'm confident in that. >> We heard from Lee today, the world record's 400. >> Yes. >> Yeah. >> That's crazy. >> He's going for it. He's got a ways to go. 120 He's got to... >> Maybe he wasn't, that guy wasn't kidding about his no vendor left behind policy. (laughing) Do you have Ankur, a favorite customer story that really articulates the value of what Palo Alto delivers and continues to. You know, 'cause one of the things that Nikesh said in his keynote was that you know, security's a data problem. Well every company these days, in every industry has to be a data company. But really what they need to be able to be is a secured data company. >> Ankur: Yeah. >> How are you guys enabling that? >> Oh, absolutely. Look, many customer examples come to mind, but speaking of data. You know, one of, some of our largest customers who are protecting their PCI workers where they have sensitive data. They're using for example, Prisma Cloud, to ensure that malicious attacks don't happen. And those workloads are used for credit card processing. They're processing tens of thousands of credit card transactions a second. And make sure that nobody gets hold of that. And that's why they have to make sure that nobody is. No attacker is trying to get hold of the sensitive data, to your point, So we have customers across financial services, media and entertainment technology company. Where we are helping them go as fast as possible in public cloud. Go through digital transformation, by securing their applications. >> Dave: What's the T-shirt say? I see code. >> Oh yeah. >> Dave: Secure from Code to Cloud. >> Lisa: Shift Happens. >> Shift Happens, Secrets from Code to Cloud. >> I love that. I was looking at that, going back to that, what's next in cyber survey? >> Ankur: Yeah. >> It said 74% of respondents, and I believe there was 1300 CIO's, CXO's that were surveyed globally. Where they said security is slowing down DevOps. Can customers look to Palo Alto Networks to help them? >> Ankur: Be enablers? >> Yes. >> Yeah, hundred percent. Look, the conversation over the last few years have changed now. Security used to say like, oh, I don't know about these people who are building applications. The DevOps is like security slowing down. I think there's an opportunity for companies like Palo Alto Networks, to build the bridge between the two. And the way we do it is make the securities easy, simple and not super intrusive. Where developers have to do a natural thing. And one part of it, and I talked about it earlier, is bring security where the developers are. In their code repo, in their IDE. Make it super simple. Don't make them do unnatural things. And it just, this is no different from changing the behavior of our kids. Right? Like you make them do unnatural things, they're not going to do it. But if it is part of their regular, you know, day-to-day operating procedures. I think they're going to be more open to change. Yeah. So I think it's possible. And Palo Alto has a huge responsibility to bridge the divide between the apps team, or the DevOps and the security organization. >> Lisa: Lots of great stuff to come. We thank you so much for coming back, two weeks. Only being on two weeks ago. We appreciate your insights, learning more information. It's great to see you at Palo Alto Ignite. And we'll have to have you back on. 'Cause we know that there's so much more to follow with respect to what you're doing. And shifting left, shift happens. >> Awesome. Lisa, Dave, thank you so much. It's been a pleasure. >> Lisa: Thank you so much. For Ankur Shah and Dave Vellante. I'm Lisa Martin. You're watching theCUBE. The leader in live and emerging tech coverage.

Published Date : Dec 14 2022

SUMMARY :

Brought to you by Palo Alto Networks. And we were here two weeks ago So that's good. And, you know, we were at re-Invent. You're not getting bumped in the hallway. A lot of time for learning. And one of the things Good to see you again. Ankur: I know. And it's like you had any of the sessions versus at Ignite. So we touched on the Cider acquisition. the intent to acquire last month. You know, back in the days announcement of the after companies that are making you know, And one of the things And that makes the overall platform And you know, the private equity mentality. inside the platform. So that's the worry. It's almost, the analogy is a very small check in the box. But if you do, you know, Dave: There's an old protect the bad behavior. And the way their attack started, like you were saying, Dave. So it's less about the user password, it's going to give you a that our customers have across the board, is the sort of most, Because if that's the Which is the user behavior, to your point. you left your front door open. or the jewelry. One of the things that we talked about About the state of Cyber, What are some of the things of the largest financial institution I go, Like that's how the CSO's are. Dave: But recognized that. from the customers that, the world record's 400. He's got a ways to go. You know, 'cause one of the things And make sure that Dave: What's the T-shirt say? from Code to Cloud. going back to that, what's next Can customers look to Palo Alto Networks And the way we do it is make It's great to see you at Palo Alto Ignite. Lisa, Dave, thank you so much. Lisa: Thank you so much.

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Unpacking Palo Alto Networks Ignite22 | Palo Alto Networks Ignite22


 

>> Announcer: TheCUBE presents Ignite '22, brought to you by Palo Alto Networks. >> Welcome back to Las Vegas. It's theCUBE covering Palo Alto Networks '22, from the MGM Grand, Lisa Martin with Dave Vellante. Dave, we are going to unpack in the next few minutes what we heard and saw at day one of Palo Alto Networks, Ignite. A lot of great conversations, some great guests on the program today. >> Yeah last event, CUBE event of the year. Probably last major tech event of the year. It's kind of an interesting choice of timing, two weeks after reInvent. But you know, this crowd is it's a lot of like network engineers, SecOps pros. There's not a lot of suits here. I think they were here yesterday, all the partners. >> Yeah. >> We talked to Carl Sunderland about, Hey, these, these guys want to know how do I grow my business? You know, so it was a lot of C level executives talking about their business, and how they partner with Palo Alto to grow. The crowd today is really, you know hardcore security professionals. >> Yeah. >> So we're hearing a story of consolidation. >> Yes. >> No surprise. We've talked about that and reported on it, you know, quite extensively. The one big takeaway, and I want, I came in, as you know, wanting to understand, okay, can you through m and a maintain, you know, build a suite of great, big portfolio and at the same time maintain best of breed? And the answer was consistent. We heard it from Nikesh, we heard it from Nir Zuk. The answer was you can't be best of breed without having that large portfolio, single data lake, you know? Single version of the truth, of there is such a thing. That was interesting, that in security, you have to have that visibility. I would imagine, that's true for a lot of things. Data, see what Snowflake and Databricks are both trying to do, now AWS. So to join, we heard that last week, so that was one of the big takeaways. What were your, some of your thoughts? >> Just impressed with the level of threat intelligence that Unit 42 has done. I mean, we had Wendy Whitmer on, and she was one of the alumni, great guest. The landscape has changed so dramatically. Every business, in any industry, nobody's safe. They have such great intelligence on what's going on with malware, with ransomware, with Smishing, that they're able to get, help organizations on their way to becoming cyber resilient. You know, we've been talking a lot about cyber resiliency lately. I always want to understand, well what does it mean? How do different organizations and customers define it? Can they actually really get there? And Wendy talked about yes, it is a journey, but organizations can achieve cyber resiliency. But they need to partner with Palo Alto Networks to be able to understand the landscape and ensure that they've got security established across their organization, as it's now growingly Multicloud. >> Yeah, she's a blonde-haired Wonder Woman, superhero. I always ask security pros that question. But you know, when you talk to people like Wendy Whitmore, Kevin Mandy is somebody else. And the people at AWS, or the big cloud companies, who are on the inside, looking at the threat intelligence. They have so much data, and they have so much knowledge. They can, they analyze, they could identify the fingerprints of nation states, different, you know, criminal organizations. And the the one thing, I think it was Wendy who said, maybe it was somebody else, I think it was Wendy, that they're they're tearing down and reforming, right? >> Yes. >> After they're discovered. Okay, they pack up and leave. They're like, you know, Oceans 11. >> Yep. >> Okay. And then they recruit them and bring them back in. So that was really fascinating. Nir Zuk, we'd never had him on theCUBE before. He was tremendous founder and and CTO of Palo Alto Networks, very opinionated. You know, very clear thinker, basically saying, look you're SOC is going to be run by AI >> Yeah. >> within the next five years. And machines are going to do things that humans can't do at scale, is really what he was saying. And then they're going to get better at that, and they're going to do other things that you have done well that they haven't done well, and then they're going to do well. And so, this is an interesting discussion about you know, I remember, you know we had an event with MIT. Eric Brynjolfsson and Andy McAfee, they wrote the book "Second Machine Age." And they made the point, machines have always replaced humans. This is the first time ever that machines are replacing humans in cognitive functions. So what does that mean? That means that humans have to rely on, you know, creativity. There's got to be new training, new thinking. So it's not like you're going to be out of a job, you're just going to be doing a different job. >> Right. I thought Nir Zuk did a great job of explaining that. We often hear people that are concerned with machines taking jobs. He did a great job of, and you did a great recap, of articulating the value that both bring, and the opportunities to the humans that the machines actually deliver as well. >> Yeah so, you know, we didn't, we didn't get deep into the products today. Tomorrow we're going to have a little bit more deep dive on products. We did, we had some partners on, AWS came on, talked about their ecosystem. BJ Jenkins so, you know, BJ Jenkins again I mean super senior executive. And if I were Nikesh, he's doing exactly what I would do. Putting him on a plane and saying, go meet with customers, go make rain, right? And that's what he's doing is, he's an individual who really knows how to interact with the C-suite, has driven value, you know, over the years. So they've got that angle goin', they're driving go to market. They've got the technology piece and they've, they got to build out the ecosystem. That I think is the big opportunity for them. You know, if they're going to double as a company, this ecosystem has to quadruple. >> Yeah, yeah. >> In my opinion. And I, we saw the same thing at CrowdStrike. We said the same thing about Service Now in 2013. And so, what's happened is the GSIs, the global system integrators start to get involved. They start to partner with them and then they get to get that flywheel effect. And then there's a supercloud, I think that, you know I think Nir Zuk said, Hey, we are basically building out that, he didn't use the term supercloud. But, we're building out that cross cloud capability. You don't need another stove pipe for the edge. You know, so they got on-prem, they got AWS, Azure, you said you have to, absolutely have to run on Microsoft. 'Cause I don't believe today, right? Today they run on, I heard somebody say they run on AWS and Google. >> Yeah. >> I haven't heard much about Microsoft. >> Right. >> Both AWS and Google are here. Microsoft, the bigger competitor in security, but Nir Zuk was unequivocal. Yes, of course you have to run, you got to run it on an Alibaba cloud. He didn't say that, but if you want to secure the China cloud, you got to run on Alibaba. >> Absolutely. >> And Oracle he said. Didn't mention IBM, but no reason they can't run on IBM's cloud. But unless IBM doesn't want 'em to. >> Well they're very customer focused and customer first. So it'll be interesting to see if customers take them in that direction. >> Well it's a good point, right? If customers say, Hey we want you running in this cloud, they will. And, but he did call out Oracle, which I thought was interesting. And so, Oracle's all about mission critical data, mission critical apps. So, you know, that's a good sign. You know, I mean there's so much opportunity in cyber, but so much confusion. You know, sneak had a raise today. It was a down round, no surprise there. But you know, these companies are going to start getting tight on cash, and you've seen layoffs, right? And so, I dunno who said it, I think it was Carl at the end said in a downturn, the strongest companies come out stronger. And that's generally, generally been the case. That kind of rich get richer. We see that in the last downturn? Yes and no, to a certain extent. It's still all about execution. I mean I think about EMC coming out of the last downturn. They did come out stronger and then they started to rocket, but then look what happened. They couldn't remain independent. They were just using m and a as a technique to hide the warts. You know so, what Nir Zuk said that was most interesting to me is when we acquire, we acquire with the intent of integrating. ServiceNow has a similar philosophy. I think that's why they've been somewhat successful. And Oracle, for sure, has had a similar philosophy. So, and that idea of shifting labor into vendor R and D has always been a winning formula. >> I think we heard that today. Excited for day two tomorrow. We've got some great conversations. We're going to be able to talk with some customers, the chief product officer is on. So we have more great content coming from our last live show over the year. Dave, it's been great co-hosting day one with you. Look forward to doing it tomorrow. >> Yeah, thanks for doing this. >> All right. >> All right. For Dave Vellante, I'm Lisa Martin. You've been watching theCUBE, the leader in live enterprise and emerging tech coverage. See you tomorrow. (gentle music fades)

Published Date : Dec 14 2022

SUMMARY :

brought to you by Palo Alto Networks. in the next few minutes CUBE event of the year. We talked to Carl Sunderland So we're hearing a And the answer was consistent. that they're able to But you know, when you talk to people They're like, you know, Oceans 11. And then they recruit them and then they're going to do well. and the opportunities to the humans You know, if they're going to double I think that, you know Yes, of course you have to run, And Oracle he said. So it'll be interesting to see We see that in the last downturn? I think we heard that today. See you tomorrow.

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AWS reInvent 2022 Full Show Highlights


 

>>The Cube is live with three different stages here at AW S Reinvent in fabulous Las Vegas, Nevada. My name's Savannah Peterson, and I gotta tell you, even though the cube has been at AW w s reinvent for over a decade, this is my first year and wow, is it just buzzing in here? >>It's >>Busy, it's crowd, it's loud. >>So exciting to be here with you all. >>We're hearing north of 50,000 people, and I'm hearing hundreds of thousands online. >>No, it's going great. There's lots of buzz, lots of excitement this year, of course, three times a number of people, but it's fantastic. >>Everyone at the same place at the same time. Energy is just pretty special. So it's >>Fun. >>I mean, AWS is a friendly place for security companies and I'm excited to talk about that. >>Let's be here. We have a lot coming for you. We're super excited and if you think about it, it's price, performance, it's data, it's security, and it's solutions for purpose-built use cases. >>Great job. Congratulations. I love the mess. I love how you guys had the theme. I thought his keynote was great and it's great to see Amazon continue to innovate. >>My name is Savannah Peterson. We are the Cube and we are the leading source for high tech coverage.

Published Date : Dec 9 2022

SUMMARY :

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Subbu Iyer, Aerospike | AWS re:Invent 2022


 

>>Hey everyone, welcome to the Cube's coverage of AWS Reinvent 2022. Lisa Martin here with you with Subaru ier, one of our alumni who's now the CEO of Aerospike. Sabu. Great to have you on the program. Thank you for joining us. >>Great as always, to be on the cube. Luisa, good to meet you. >>So, you know, every company these days has got to be a data company, whether it's a retailer, a manufacturer, a grocer, a automotive company. But for a lot of companies, data is underutilized, yet a huge asset that is value added. Why do you think companies are struggling so much to make data a value added asset? >>Well, you know, we, we see this across the board when I talk to customers and prospects. There's a desire from the business and from it actually to leverage data to really fuel newer applications, newer services, newer business lines, if you will, for companies. I think the struggle is one, I think one the, you know, the plethora of data that is created, you know, surveys say that over the next three years data is gonna be, you know, by 2025, around 175 zetabytes, right? A hundred and zetabytes of data is gonna be created. And that's really a, a, a growth of north of 30% year over year. But the more important, and the interesting thing is the real time component of that data is actually growing at, you know, 35% cagr. And what enterprises desire is decisions that are made in real time or near real time. >>And a lot of the challenges that do exist today is that either the infrastructure that enterprises have in place was never built to actually manipulate data in real time. The second is really the ability to actually put something in place which can handle spikes yet be cost efficient if you'll, so you can build for really peak loads, but then it's very expensive to operate that particular service at normal loads. So how do you build something which actually works for you, for both you, both users, so to speak? And the last point that we see out there is even if you're able to, you know, bring all that data, you don't have the processing capability to run through that data. So as a result, most enterprises struggle with one, capturing the data, you know, making decisions from it in real time and really operating it at the cost point that they need to operate it at. >>You know, you bring up a great point with respect to real time data access. And I think one of the things that we've learned the last couple of years is that access to real time data, it's not a nice to have anymore. It's business critical for organizations in any industry. Talk about that as one of the challenges that organizations are facing. >>Yeah. When, when, when we started Aerospike, right when the company started, it started with the premise that data is gonna grow, number one, exponentially. Two, when applications open up to the internet, there's gonna be a flood of users and demands on those applications. And that was true primarily when we started the company in the ad tech vertical. So ad tech was the first vertical where there was a lot of data both on the supply side and the demand side from an inventory of ads that were available. And on the other hand, they had like microseconds or milliseconds in which they could make a decision on which ad to put in front of you and I so that we would click or engage with that particular ad. But over the last three to five years, what we've seen is as digitization has actually permeated every industry out there, the need to harness data in real time is pretty much present in every industry. >>Whether that's retail, whether that's financial services, telecommunications, e-commerce, gaming and entertainment. Every industry has a desire. One, the innovative companies, the small companies rather, are innovating at a pace and standing up new businesses to compete with the larger companies in each of these verticals. And the larger companies don't wanna be left behind. So they're standing up their own competing services or getting into new lines of business that really harness and are driven by real time data. So this compelling pressures, one, the customer exp you know, customer experience is paramount and we as customers expect answers in, you know, an instant in real time. And on the other hand, the way they make decisions is based on a large data set because you know, larger data sets actually propel better decisions. So there's competing pressures here, which essentially drive the need. One from a business perspective, two from a customer perspective to harness all of this data in real time. So that's what's driving an inces need to actually make decisions in real or near real time. >>You know, I think one of the things that's been in short supply over the last couple of years is patients we do expect as consumers, whether we're in our business lives, our personal lives that we're going to be getting, be given information and data that's relevant, it's personal to help us make those real time decisions. So having access to real time data is really business critical for organizations across any industries. Talk about some of the main capabilities that modern data applications and data platforms need to have. What are some of the key capabilities of a modern data platform that need to be delivered to meet demanding customer expectations? >>So, you know, going back to your initial question Lisa, around why is data really a high value but underutilized or underleveraged asset? One of the reasons we see is a lot of the data platforms that, you know, some of these applications were built on have been then around for a decade plus and they were never built for the needs of today, which is really driving a lot of data and driving insight in real time from a lot of data. So there are four major capabilities that we see that are essential ingredients of any modern data platform. One is really the ability to, you know, operate at unlimited scale. So what we mean by that is really the ability to scale from gigabytes to even petabytes without any degradation in performance or latency or throughput. The second is really, you know, predictable performance. So can you actually deliver predictable performance as your data size grows or your throughput grows or your concurrent user on that application of service grows? >>It's really easy to build an application that operates at low scale or low throughput or low concurrency, but performance usually starts degrading as you start scaling one of these attributes. The third thing is the ability to operate and always on globally resilient application. And that requires a, a really robust data platform that can be up on a five, nine basis globally, can support global distribution because a lot of these applications have global users. And the last point is, goes back to my first answer, which is, can you operate all of this at a cost point? Which is not prohibitive, but it makes sense from a TCO perspective. Cuz a lot of times what we see is people make choices of data platforms and as ironically their service or applications become more successful and more users join their journey, the revenue starts going up, the user base starts going up, but the cost basis starts crossing over the revenue and they're losing money on the service, ironically, as the service becomes more popular. So really unlimited scale, predictable performance always on, on a globally resilient basis and low tco. These are the four essential capabilities of any modern data platform. >>So then talk to me with those as the four main core functionalities of a modern data platform. How does aerospace deliver that? >>So we were built, as I said, from the from day one to operate at unlimited scale and deliver predictable performance. And then over the years as we work with customers, we build this incredible high availability capability which helps us deliver the always on, you know, operations. So we have customers who are, who have been on the platform 10 years with no downtime for example, right? So we are talking about an amazing continuum of high availability that we provide for customers who operate these, you know, globally resilient services. The key to our innovation here is what we call the hybrid memory architecture. So, you know, going a little bit technically deep here, essentially what we built out in our architecture is the ability on each node or each server to treat a bank of SSDs or solid state devices as essentially extended memory. So you're getting memory performance, but you're accessing these SSDs, you're not paying memory prices, but you're getting memory performance as a result of that. >>You can attach a lot more data to each node or each server in your distributed cluster. And when you kind of scale that across basically a distributed cluster you can do with aerospike, the same things at 60 to 80% lower server count and as a result 60 to 80% lower TCO compared to some of the other options that are available in the market. Then basically, as I said, that's the key kind of starting point to the innovation. We layer around capabilities like, you know, replication change, data notification, you know, synchronous and asynchronous replication. The ability to actually stretch a single cluster across multiple regions. So for example, if you're operating a global service, you can have a single aerospace cluster with one node in San Francisco, one northern New York, another one in London. And this would be basically seamlessly operating. So that, you know, this is strongly consistent. >>Very few no SQL data platforms are strongly consistent or if they are strongly consistent, they will actually suffer performance degradation. And what strongly consistent means is, you know, all your data is always available, it's guaranteed to be available, there is no data lost anytime. So in this configuration that I talked about, if the node in London goes down, your application still continues to operate, right? Your users see no kind of downtime and you know, when London comes up, it rejoins the cluster and everything is back to kind of the way it was before, you know, London left the cluster so to speak. So the op, the ability to do this globally resilient, highly available kind of model is really, really powerful. A lot of our customers actually use that kind of a scenario and we offer other deployment scenarios from a higher availability perspective. So everything starts with HMA or hybrid memory architecture and then we start building out a lot of these other capabilities around the platform. >>And then over the years, what our customers have guided us to do is as they're putting together a modern kind of data infrastructure, we don't live in a silo. So aerospace gets deployed with other technologies like streaming technologies or analytics technologies. So we built connectors into Kafka, pulsar, so that as you're ingesting data from a variety of data sources, you can ingest them at very high ingest speeds and store them persistently into Aerospike. Once the data is in Aerospike, you can actually run spark jobs across that data in a, in a multithreaded parallel fashion to get really insight from that data at really high, high throughput and high speed, >>High throughput, high speed, incredibly important, especially as today's landscape is increasingly distributed. Data centers, multiple public clouds, edge IOT devices, the workforce embracing more and more hybrid these days. How are you ex helping customers to extract more value from data while also lowering costs? Go into some customer examples cause I know you have some great ones. >>Yeah, you know, I think we have, we have built an amazing set of customers and customers actually use us for some really mission critical applications. So, you know, before I get into specific customer examples, let me talk to you about some of kind of the use cases which we see out there. We see a lot of aerospace being used in fraud detection. We see us being used in recommendations and since we use get used in customer data profiles or customer profiles, customer 360 stores, you know, multiplayer gaming and entertainment, these are kind of the repeated use case digital payments. We power most of the digital payment systems across the globe. Specific example from a, from a specific example perspective, the first one I would love to talk about is PayPal. So if you use PayPal today, then you know when you actually paying somebody your transaction is, you know, being sent through aero spike to really decide whether this is a fraudulent transaction or not. >>And when you do that, you know, you and I as a customer not gonna wait around for 10 seconds for PayPal to say yay or me, we expect, you know, the decision to be made in an instant. So we are powering that fraud detection engine at PayPal for every transaction that goes through PayPal before us, you know, PayPal was missing out on about 2% of their SLAs, which was essentially millions of dollars, which they were losing because, you know, they were letting transactions go through and taking the risk that it, it's not a fraudulent transaction with the aerospace. They can now actually get a much better sla and the data set on which they compute the fraud score has gone up by, you know, several factors. So by 30 x if you will. So not only has the data size that is powering the fraud engine actually grown up 30 x with Aerospike. Yeah. But they're actually making decisions in an instant for, you know, 99.95% of their transactions. So that's, >>And that's what we expect as consumers, right? We want to know that there's fraud detection on the swipe regardless of who we're interacting with. >>Yes. And so that's a, that's a really powerful use case and you know, it's, it's a great customer, great customer success story. The other one I would talk about is really Wayfair, right? From retail and you know, from e-commerce. So everybody knows Wayfair global leader in really, you know, online home furnishings and they use us to power their recommendations engine and you know, it's basically if you're purchasing this, people who bought this but also bought these five other things, so on and so forth, they have actually seen the card size at checkout go by up to 30% as a result of actually powering their recommendations in G by through Aerospike. And they, they were able to do this by reducing the server count by nine x. So on one ninth of the servers that were there before aerospace, they're now powering their recommendation engine and seeing card size checkout go up by 30%. Really, really powerful in terms of the business outcome and what we are able to, you know, drive at Wayfair >>Hugely powerful as a business outcome. And that's also what the consumer wants. The consumer is expecting these days to have a very personalized, relevant experience that's gonna show me if I bought this, show me something else that's related to that. We have this expectation that needs to be really fueled by technology. >>Exactly. And you know, another great example you asked about, you know, customer stories, Adobe, who doesn't know Adobe, you know, they, they're on a, they're on a mission to deliver the best customer experience that they can and they're talking about, you know, great customer 360 experience at scale and they're modernizing their entire edge compute infrastructure to support this. With Aerospike going to Aerospike, basically what they have seen is their throughput go up by 70%, their cost has been reduced by three x. So essentially doing it at one third of the cost while their annual data growth continues at, you know, about north of 30%. So not only is their data growing, they're able to actually reduce their cost to actually deliver this great customer experience by one third to one third and continue to deliver great customer 360 experience at scale. Really, really powerful example of how you deliver Customer 360 in a world which is dynamic and you know, on a dataset which is constantly growing at north, north of 30% in this case. >>Those are three great examples, PayPal, Wayfair, Adobe talking about, especially with Wayfair when you talk about increasing their cart checkout sizes, but also with Adobe increasing throughput by over 70%. I'm looking at my notes here. While data is growing at 32%, that's something that every organization has to contend with data growth is continuing to scale and scale and scale. >>Yep. I, I'll give you a fun one here. So, you know, you may not have heard about this company, it's called Dream 11 and it's a company based out of India, but it's a very, you know, it's a fun story because it's the world's largest fantasy sports platform and you know, India is a nation which is cricket crazy. So you know, when, when they have their premier league going on, you know, there's millions of users logged onto the dream alone platform building their fantasy lead teams and you know, playing on that particular platform, it has a hundred million users, a hundred million plus users on the platform, 5.5 million concurrent users and they have been growing at 30%. So they are considered a, an amazing success story in, in terms of what they have accomplished and the way they have architected their platform to operate at scale. And all of that is really powered by aerospace where think about that they are able to deliver all of this and support a hundred million users, 5.5 million concurrent users all with you know, 99 plus percent of their transactions completing in less than one millisecond. Just incredible success story. Not a brand that is you know, world renowned but at least you know from a what we see out there, it's an amazing success story of operating at scale. >>Amazing success story, huge business outcomes. Last question for you as we're almost out of time is talk a little bit about Aerospike aws, the partnership GRAVITON two better together. What are you guys doing together there? >>Great partnership. AWS has multiple layers in terms of partnerships. So you know, we engage with AWS at the executive level. They plan out, really roll out of new instances in partnership with us, making sure that, you know, those instance types work well for us. And then we just released support for Aerospike on the graviton platform and we just announced a benchmark of Aerospike running on graviton on aws. And what we see out there is with the benchmark, a 1.6 x improvement in price performance and you know, about 18% increase in throughput while maintaining a 27% reduction in cost, you know, on graviton. So this is an amazing story from a price performance perspective, performance per wat for greater energy efficiencies, which basically a lot of our customers are starting to kind of talk to us about leveraging this to further meet their sustainability target. So great story from Aero Aerospike and aws, not just from a partnership perspective on a technology and an executive level, but also in terms of what joint outcomes we are able to deliver for our customers. >>And it sounds like a great sustainability story. I wish we had more time so we would talk about this, but thank you so much for talking about the main capabilities of a modern data platform, what's needed, why, and how you guys are delivering that. We appreciate your insights and appreciate your time. >>Thank you very much. I mean, if, if folks are at reinvent next week or this week, come on and see us at our booth. We are in the data analytics pavilion. You can find us pretty easily. Would love to talk to you. >>Perfect. We'll send them there. So Ira, thank you so much for joining me on the program today. We appreciate your insights. >>Thank you Lisa. >>I'm Lisa Martin. You're watching The Cubes coverage of AWS Reinvent 2022. Thanks for watching.

Published Date : Dec 7 2022

SUMMARY :

Great to have you on the program. Great as always, to be on the cube. So, you know, every company these days has got to be a data company, the, you know, the plethora of data that is created, you know, surveys say that over the next three years you know, making decisions from it in real time and really operating it You know, you bring up a great point with respect to real time data access. on which ad to put in front of you and I so that we would click or engage with that particular the way they make decisions is based on a large data set because you know, larger data sets actually capabilities of a modern data platform that need to be delivered to meet demanding lot of the data platforms that, you know, some of these applications were built on have goes back to my first answer, which is, can you operate all of this at a cost So then talk to me with those as the four main core functionalities of deliver the always on, you know, operations. So that, you know, this is strongly consistent. the way it was before, you know, London left the cluster so to speak. Once the data is in Aerospike, you can actually run you ex helping customers to extract more value from data while also lowering So, you know, before I get into specific customer examples, let me talk to you about some 10 seconds for PayPal to say yay or me, we expect, you know, the decision to be made in an And that's what we expect as consumers, right? really powerful in terms of the business outcome and what we are able to, you know, We have this expectation that needs to be really fueled by technology. And you know, another great example you asked about, you know, especially with Wayfair when you talk about increasing their cart onto the dream alone platform building their fantasy lead teams and you know, What are you guys doing together there? So you know, we engage with AWS at the executive level. but thank you so much for talking about the main capabilities of a modern data platform, Thank you very much. So Ira, thank you so much for joining me on the program today. Thanks for watching.

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Kevin Miller and Ed Walsh | AWS re:Invent 2022 - Global Startup Program


 

hi everybody welcome back to re invent 2022. this is thecube's exclusive coverage we're here at the satellite set it's up on the fifth floor of the Venetian Conference Center and this is part of the global startup program the AWS startup showcase series that we've been running all through last year and and into this year with AWS and featuring some of its its Global Partners Ed wallson series the CEO of chaos search many times Cube Alum and Kevin Miller there's also a cube Alum vice president GM of S3 at AWS guys good to see you again yeah great to see you Dave hi Kevin this is we call this our Super Bowl so this must be like your I don't know uh World Cup it's a pretty big event yeah it's the World Cup for sure yeah so a lot of S3 talk you know I mean that's what got us all started in 2006 so absolutely what's new in S3 yeah it's been a great show we've had a number of really interesting launches over the last few weeks and a few at the show as well so you know we've been really focused on helping customers that are running Mass scale data Lakes including you know whether it's structured or unstructured data we actually announced just a few just an hour ago I think it was a new capability to give customers cross-account access points for sharing data securely with other parts of the organization and that's something that we'd heard from customers is as they are growing and have more data sets and they're looking to to get more out of their data they are increasingly looking to enable multiple teams across their businesses to access those data sets securely and that's what we provide with cross-count access points we also launched yesterday our multi-region access point failover capabilities and so again this is where customers have data sets and they're using multiple regions for certain critical workloads they're now able to to use that to fail to control the failover between different regions in AWS and then one other launch I would just highlight is some improvements we made to storage lens which is our really a very novel and you need capability to help customers really understand what storage they have where who's accessing it when it's being accessed and we added a bunch of new metrics storage lens has been pretty exciting for a lot of customers in fact we looked at the data and saw that customers who have adopted storage lens typically within six months they saved more than six times what they had invested in turning storage lens on and certainly in this environment right now we have a lot of customers who are it's pretty top of mind they're looking for ways to optimize their their costs in the cloud and take some of those savings and be able to reinvest them in new innovation so pretty exciting with the storage lens launch I think what's interesting about S3 is that you know pre-cloud Object Store was this kind of a niche right and then of course you guys announced you know S3 in 2006 as I said and okay great you know cheap and deep storage simple get put now the conversations about how to enable value from from data absolutely analytics and it's just a whole new world and Ed you've talked many times I love the term yeah we built chaos search on the on the shoulders of giants right and so the under underlying that is S3 but the value that you can build on top of that has been key and I don't think we've talked about his shoulders and Giants but we've talked about how we literally you know we have a big Vision right so hard to kind of solve the challenge to analytics at scale we really focus on the you know the you know Big Data coming environment get analytics so we talk about the on the shoulders Giants obviously Isaac Newton's you know metaphor of I learned from everything before and we layer on top so really when you talk about all the things come from S3 like I just smile because like we picked it up naturally we went all in an S3 and this is where I think you're going Dave but everyone is so let's just cut the chase like so any of the data platforms you're using S3 is what you're building but we did it a little bit differently so at first people using a cold storage like you said and then they ETL it up into a different platforms for analytics of different sorts now people are using it closer they're doing caching layers and cashing out and they're that's where but that's where the attributes of a scale or reliability are what we did is we actually make S3 a database so literally we have no persistence outside that three and that kind of comes in so it's working really well with clients because most of the thing is we pick up all these attributes of scale reliability and it shows up in the clients environments and so when you launch all these new scalable things we just see it like our clients constantly comment like one of our biggest customers fintech in uh Europe they go to Black Friday again black Friday's not one days and they lose scale from what is it 58 terabytes a day and they're going up to 187 terabytes a day and we don't Flinch they say how do you do that well we built our platform on S3 as long as you can stream it to S3 so they're saying I can't overrun S3 and it's a natural play so it's it's really nice that but we take out those attributes but same thing that's why we're able to you know help clients get you know really you know Equifax is a good example maybe they're able to consolidate 12 their divisions on one platform we couldn't have done that without the scale and the performance of what you can get S3 but also they saved 90 I'm able to do that but that's really because the only persistence is S3 and what you guys are delivering but and then we really for focus on shoulders Giants we're doing on top of that innovating on top of your platforms and bringing that out so things like you know we have a unique data representation that makes it easy to ingest this data because it's kind of coming at you four v's of big data we allow you to do that make it performant on s3h so now you're doing hot analytics on S3 as if it's just a native database in memory but there's no memory SSC caching and then multi-model once you get it there don't move it leverage it in place so you know elasticsearch access you know Cabana grafana access or SQL access with your tools so we're seeing that constantly but we always talk about on the shoulders of giants but even this week I get comments from our customers like how did you do that and most of it is because we built on top of what you guys provided so it's really working out pretty well and you know we talk a lot about digital transformation of course we had the pleasure sitting down with Adam solipski prior John Furrier flew to Seattle sits down his annual one-on-one with the AWS CEO which is kind of cool yeah it was it's good it's like study for the test you know and uh and so but but one of the interesting things he said was you know we're one of our challenges going forward is is how do we go Beyond digital transformation into business transformation like okay well that's that's interesting I was talking to a customer today AWS customer and obviously others because they're 100 year old company and they're basically their business was they call them like the Uber for for servicing appliances when your Appliance breaks you got to get a person to serve it a service if it's out of warranty you know these guys do that so they got to basically have a you know a network of technicians yeah and they gotta deal with the customers no phone right so they had a completely you know that was a business transformation right they're becoming you know everybody says they're coming a software company but they're building it of course yeah right on the cloud so wonder if you guys could each talk about what's what you're seeing in terms of changing not only in the sort of I.T and the digital transformation but also the business transformation yeah I know I I 100 agree that I think business transformation is probably that one of the top themes I'm hearing from customers of all sizes right now even in this environment I think customers are looking for what can I do to drive top line or you know improve bottom line or just improve my customer experience and really you know sort of have that effect where I'm helping customers get more done and you know it is it is very tricky because to do that successfully the customers that are doing that successfully I think are really getting into the lines of businesses and figuring out you know it's probably a different skill set possibly a different culture different norms and practices and process and so it's it's a lot more than just a like you said a lot more than just the technology involved but when it you know we sort of liquidate it down into the data that's where absolutely we see that as a critical function for lines of businesses to become more comfortable first off knowing what data sets they have what data they they could access but possibly aren't today and then starting to tap into those data sources and then as as that progresses figuring out how to share and collaborate with data sets across a company to you know to correlate across those data sets and and drive more insights and then as all that's being done of course it's important to measure the results and be able to really see is this what what effect is this having and proving that effect and certainly I've seen plenty of customers be able to show you know this is a percentage increase in top or bottom line and uh so that pattern is playing out a lot and actually a lot of how we think about where we're going with S3 is related to how do we make it easier for customers to to do everything that I just described to have to understand what data they have to make it accessible and you know it's great to have such a great ecosystem of partners that are then building on top of that and innovating to help customers connect really directly with the businesses that they're running and driving those insights well and customers are hours today one of the things I loved that Adam said he said where Amazon is strategically very very patient but tactically we're really impatient and the customers out there like how are you going to help me increase Revenue how are you going to help me cut costs you know we were talking about how off off camera how you know software can actually help do that yeah it's deflationary I love the quote right so software's deflationary as costs come up how do you go drive it also free up the team and you nail it it's like okay everyone wants to save money but they're not putting off these projects in fact the digital transformation or the business it's actually moving forward but they're getting a little bit bigger but everyone's looking for creative ways to look at their architecture and it becomes larger larger we talked about a couple of those examples but like even like uh things like observability they want to give this tool set this data to all the developers all their sres same data to all the security team and then to do that they need to find a way an architect should do that scale and save money simultaneously so we see constantly people who are pairing us up with some of these larger firms like uh or like keep your data dog keep your Splunk use us to reduce the cost that one and one is actually cheaper than what you have but then they use it either to save money we're saving 50 to 80 hard dollars but more importantly to free up your team from the toil and then they they turn around and make that budget neutral and then allowed to get the same tools to more people across the org because they're sometimes constrained of getting the access to everyone explain that a little bit more let's say I got a Splunk or data dog I'm sifting through you know logs how exactly do you help so it's pretty simple I'll use dad dog example so let's say using data dog preservability so it's just your developers your sres managing environments all these platforms are really good at being a monitoring alerting type of tool what they're not necessarily great at is keeping the data for longer periods like the log data the bigger data that's where we're strong what you see is like a data dog let's say you're using it for a minister for to keep 30 days of logs which is not enough like let's say you're running environment you're finding that performance issue you kind of want to look to last quarter in last month in or maybe last Black Friday so 30 days is not enough but will charge you two eighty two dollars and eighty cents a gigabyte don't focus on just 280 and then if you just turn the knob and keep seven days but keep two years of data on us which is on S3 it goes down to 22 cents plus our list price of 80 cents goes to a dollar two compared to 280. so here's the thing what they're able to do is just turn a knob get more data we do an integration so you can go right from data dog or grafana directly into our platform so the user doesn't see it but they save money A lot of times they don't just save the money now they use that to go fund and get data dog to a lot more people make sense so it's a creativity they're looking at it and they're looking at tools we see the same thing with a grafana if you look at the whole grafana play which is hey you can't put it in one place but put Prometheus for metrics or traces we fit well with logs but they're using that to bring down their costs because a lot of this data just really bogs down these applications the alerting monitoring are good at small data they're not good at the big data which is what we're really good at and then the one and one is actually less than you paid for the one so it and it works pretty well so things are really unpredictable right now in the economy you know during the pandemic we've sort of lockdown and then the stock market went crazy we're like okay it's going to end it's going to end and then it looked like it was going to end and then it you know but last year it reinvented just just in that sweet spot before Omicron so we we tucked it in which which was awesome right it was a great great event we really really missed one physical reinvent you know which was very rare so that's cool but I've called it the slingshot economy it feels like you know you're driving down the highway and you got to hit the brakes and then all of a sudden you're going okay we're through it Oh no you're gonna hit the brakes again yeah so it's very very hard to predict and I was listening to jassy this morning he was talking about yeah consumers they're still spending but what they're doing is they're they're shopping for more features they might be you know buying a TV that's less expensive you know more value for the money so okay so hopefully the consumer spending will get us out of this but you don't really know you know and I don't yeah you know we don't seem to have the algorithms we've never been through something like this before so what are you guys seeing in terms of customer Behavior given that uncertainty well one thing I would highlight that I think particularly going back to what we were just talking about as far as business and digital transformation I think some customers are still appreciating the fact that where you know yesterday you may have had to to buy some Capital put out some capital and commit to something for a large upfront expenditure is that you know today the value of being able to experiment and scale up and then most importantly scale down and dynamically based on is the experiment working out am I seeing real value from it and doing that on a time scale of a day or a week or a few months that is so important right now because again it gets to I am looking for a ways to innovate and to drive Top Line growth but I I can't commit to a multi-year sort of uh set of costs to to do that so and I think plenty of customers are finding that even a few months of experimentation gives them some really valuable insight as far as is this going to be successful or not and so I think that again just of course with S3 and storage from day one we've been elastic pay for what you use if you're not using the storage you don't get charged for it and I think that particularly right now having the applications and the rest of the ecosystem around the storage and the data be able to scale up and scale down is is just ever more important and when people see that like typically they're looking to do more with it so if they find you usually find these little Department projects but they see a way to actually move faster and save money I think it is a mix of those two they're looking to expand it which can be a nightmare for sales Cycles because they take longer but people are looking well why don't you leverage this and go across division so we do see people trying to leverage it because they're still I don't think digital transformation is slowing down but a lot more to be honest a lot more approvals at this point for everything it is you know Adam and another great quote in his in his keynote he said if you want to save money the Cloud's a place to do it absolutely and I read an article recently and I was looking through and I said this is the first time you know AWS has ever seen a downturn because the cloud was too early back then I'm like you weren't paying attention in 2008 because that was the first major inflection point for cloud adoption where CFO said okay stop the capex we're going to Opex and you saw the cloud take off and then 2010 started this you know amazing cycle that we really haven't seen anything like it where they were doubling down in Investments and they were real hardcore investment it wasn't like 1998 99 was all just going out the door for no clear reason yeah so that Foundation is now in place and I think it makes a lot of sense and it could be here for for a while where people are saying Hey I want to optimize and I'm going to do that on the cloud yeah no I mean I've obviously I certainly agree with Adam's quote I think really that's been in aws's DNA from from day one right is that ability to scale costs with with the actual consumption and paying for what you use and I think that you know certainly moments like now are ones that can really motivate change in an organization in a way that might not have been as palatable when it just it didn't feel like it was as necessary yeah all right we got to go give you a last word uh I think it's been a great event I love all your announcements I think this is wonderful uh it's been a great show I love uh in fact how many people are here at reinvent north of 50 000. yeah I mean I feel like it was it's as big if not bigger than 2019. people have said ah 2019 was a record when you count out all the professors I don't know it feels it feels as big if not bigger so there's great energy yeah it's quite amazing and uh and we're thrilled to be part of it guys thanks for coming on thecube again really appreciate it face to face all right thank you for watching this is Dave vellante for the cube your leader in Enterprise and emerging Tech coverage we'll be right back foreign

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AWS re:Invent 2022 Host Savannah Peterson 1


 

>>The Cube is live with three different stages here at aws Reinvent in fabulous Las Vegas, Nevada, and wow, is it just buzzing in here? It is absolutely overwhelming, but also thrilling to be here in Las Vegas.

Published Date : Dec 7 2022

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The Cube is live with three different stages here at aws Reinvent in fabulous Las

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AWS re:Invent DAY 2 Highlights


 

>>Oh, MABA. It so good. It, so, so. Oh my, to make my move a in nothing. Lose open. Let go. Here I go. Ready to >>Ready. >>Ready for Are you >>Ready? Coverage of AWS Reinvent 22 continues in a moment.

Published Date : Dec 6 2022

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AWS re:Invent DAY 3 Highlights


 

>>Oh, MABA. It so good. It, so, so. Oh my, to make my move a in nothing. Lose open. Let go. Here I go. Are ready to go. >>Ready. >>Ready for more? Are you >>Ready? Coverage of AWS Reinvent 22 continues in a moment.

Published Date : Dec 6 2022

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AWS re:Invent DAY 1 Highlights


 

>>Welcome to Las Vegas. It's the cube live at AWS Reinvent 22. >>The show floor doors just opened people pouring in, and you can certainly feel the excitement here. >>I've heard it's the largest >>Reinvent ever. I call that NextGen Cloud NextGen. It is. It's happening. It's happening right now. >>It is hot. It's a hot >>Show. >>Knowing you in covering your company, that this is not just yesterday, you came up with this idea that now everyone's talking about >>The >>Cube, where we are the leader in high tech coverage. >>It is. It's happening. It's happening right now. >>Wow. That was good. Woo. All right. There we go. Nice job guys.

Published Date : Dec 6 2022

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Breaking Analysis: Cyber Firms Revert to the Mean


 

(upbeat music) >> From theCube Studios in Palo Alto in Boston, bringing you data driven insights from theCube and ETR. This is Breaking Analysis with Dave Vellante. >> While by no means a safe haven, the cybersecurity sector has outpaced the broader tech market by a meaningful margin, that is up until very recently. Cybersecurity remains the number one technology priority for the C-suite, but as we've previously reported the CISO's budget has constraints just like other technology investments. Recent trends show that economic headwinds have elongated sales cycles, pushed deals into future quarters, and just like other tech initiatives, are pacing cybersecurity investments and breaking them into smaller chunks. Hello and welcome to this week's Wikibon Cube Insights powered by ETR. In this Breaking Analysis we explain how cybersecurity trends are reverting to the mean and tracking more closely with other technology investments. We'll make a couple of valuation comparisons to show the magnitude of the challenge and which cyber firms are feeling the heat, which aren't. There are some exceptions. We'll then show the latest survey data from ETR to quantify the contraction in spending momentum and close with a glimpse of the landscape of emerging cybersecurity companies, the private companies that could be ripe for acquisition, consolidation, or disruptive to the broader market. First, let's take a look at the recent patterns for cyber stocks relative to the broader tech market as a benchmark, as an indicator. Here's a year to date comparison of the bug ETF, which comprises a basket of cyber security names, and we compare that with the tech heavy NASDAQ composite. Notice that on April 13th of this year the cyber ETF was actually in positive territory while the NAS was down nearly 14%. Now by August 16th, the green turned red for cyber stocks but they still meaningfully outpaced the broader tech market by more than 950 basis points as of December 2nd that Delta had contracted. As you can see, the cyber ETF is now down nearly 25%, year to date, while the NASDAQ is down 27% and change. Now take a look at just how far a few of the high profile cybersecurity names have fallen. Here are six security firms that we've been tracking closely since before the pandemic. We've been, you know, tracking dozens but let's just take a look at this data and the subset. We show for comparison the S&P 500 and the NASDAQ, again, just for reference, they're both up since right before the pandemic. They're up relative to right before the pandemic, and then during the pandemic the S&P shot up more than 40%, relative to its pre pandemic level, around February is what we're using for the pre pandemic level, and the NASDAQ peaked at around 65% higher than that February level. They're now down 85% and 71% of their previous. So they're at 85% and 71% respectively from their pandemic highs. You compare that to these six companies, Splunk, which was and still is working through a transition is well below its pre pandemic market value and 44, it's 44% of its pre pandemic high as of last Friday. Palo Alto Networks is the most interesting here, in that it had been facing challenges prior to the pandemic related to a pivot to the Cloud which we reported on at the time. But as we said at that time we believe the company would sort out its Cloud transition, and its go to market challenges, and sales compensation issues, which it did as you can see. And its valuation jumped from 24 billion prior to Covid to 56 billion, and it's holding 93% of its peak value. Its revenue run rate is now over 6 billion with a healthy growth rate of 24% expected for the next quarter. Similarly, Fortinet has done relatively well holding 71% of its peak Covid value, with a healthy 34% revenue guide for the coming quarter. Now, Okta has been the biggest disappointment, a darling of the pandemic Okta's communication snafu, with what was actually a pretty benign hack combined with difficulty absorbing its 7 billion off zero acquisition, knocked the company off track. Its valuation has dropped by 35 billion since its peak during the pandemic, and that's after a nice beat and bounce back quarter just announced by Okta. Now, in our view Okta remains a viable long-term leader in identity. However, its recent fiscal 24 revenue guide was exceedingly conservative at around 16% growth. So either the company is sandbagging, or has such poor visibility that it wants to be like super cautious or maybe it's actually seeing a dramatic slowdown in its business momentum. After all, this is a company that not long ago was putting up 50% plus revenue growth rates. So it's one that bears close watching. CrowdStrike is another big name that we've been talking about on Breaking Analysis for quite some time. It like Okta has led the industry in a key ETR performance indicator that measures customer spending momentum. Just last week, CrowdStrike announced revenue increased more than 50% but new ARR was soft and the company guided conservatively. Not surprisingly, the stock got absolutely crushed as CrowdStrike blamed tepid demand from smaller and midsize firms. Many analysts believe that competition from Microsoft was one factor along with cautious spending amongst those midsize and smaller customers. Notably, large customers remain active. So we'll see if this is a longer term trend or an anomaly. Zscaler is another company in the space that we've reported having great customer spending momentum from the ETR data. But even though the company beat expectations for its recent quarter, like other companies its Outlook was conservative. So other than Palo Alto, and to a lesser extent Fortinet, these companies and others that we're not showing here are feeling the economic pinch and it shows in the compression of value. CrowdStrike, for example, had a 70 billion valuation at one point during the pandemic Zscaler top 50 billion, Okta 45 billion. Now, having said that Palo Alto Networks, Fortinet, CrowdStrike, and Zscaler are all still trading well above their pre pandemic levels that we tracked back in February of 2020. All right, let's go now back to ETR'S January survey and take a look at how much things have changed since the beginning of the year. Remember, this is obviously pre Ukraine, and pre all the concerns about the economic headwinds but here's an X Y graph that shows a net score, or spending momentum on the y-axis, and market presence on the x-axis. The red dotted line at 40% on the vertical indicates a highly elevated net score. Anything above that we think is, you know, super elevated. Now, we filtered the data here to show only those companies with more than 50 responses in the ETR survey. Still really crowded. Note that there were around 20 companies above that red 40% mark, which is a very, you know, high number. It's a, it's a crowded market, but lots of companies with, you know, positive momentum. Now let's jump ahead to the most recent October survey and take a look at what, what's happening. Same graphic plotting, spending momentum, and market presence, and look at the number of companies above that red line and how it's been squashed. It's really compressing, it's still a crowded market, it's still, you know, plenty of green, but the number of companies above 40% that, that key mark has gone from around 20 firms down to about five or six. And it speaks to that compression and IT spending, and of course the elongated sales cycles pushing deals out, taking them in smaller chunks. I can't tell you how many conversations with customers I had, at last week at Reinvent underscoring this exact same trend. The buyers are getting pressure from their CFOs to slow things down, do more with less and, and, and prioritize projects to those that absolutely are critical to driving revenue or cutting costs. And that's rippling through all sectors, including cyber. Now, let's do a bit more playing around with the ETR data and take a look at those companies with more than a hundred citations in the survey this quarter. So N, greater than or equal to a hundred. Now remember the followers of Breaking Analysis know that each quarter we take a look at those, what we call four star security firms. That is, those are the, that are in, that hit the top 10 for both spending momentum, net score, and the N, the mentions in the survey, the presence, the pervasiveness in the survey, and that's what we show here. The left most chart is sorted by spending momentum or net score, and the right hand chart by shared N, or the number of mentions in the survey, that pervasiveness metric. that solid red line denotes the cutoff point at the top 10. And you'll note we've actually cut it off at 11 to account for Auth 0, which is now part of Okta, and is going through a go to market transition, you know, with the company, they're kind of restructuring sales so they can take advantage of that. So starting on the left with spending momentum, again, net score, Microsoft leads all vendors, typical Microsoft, very prominent, although it hadn't always done so, it, for a while, CrowdStrike and Okta were, were taking the top spot, now it's Microsoft. CrowdStrike, still always near the top, but note that CyberArk and Cloudflare have cracked the top five in Okta, which as I just said was consistently at the top, has dropped well off its previous highs. You'll notice that Palo Alto Network Palo Alto Networks with a 38% net score, just below that magic 40% number, is healthy, especially as you look over to the right hand chart. Take a look at Palo Alto with an N of 395. It is the largest of the independent pure play security firms, and has a very healthy net score, although one caution is that net score has dropped considerably since the beginning of the year, which is the case for most of the top 10 names. The only exception is Fortinet, they're the only ones that saw an increase since January in spending momentum as ETR measures it. Now this brings us to the four star security firms, that is those that hit the top 10 in both net score on the left hand side and market presence on the right hand side. So it's Microsoft, Palo Alto, CrowdStrike, Okta, still there even not accounting for a Auth 0, just Okta on its own. If you put in Auth 0, it's, it's even stronger. Adding then in Fortinet and Zscaler. So Microsoft, Palo Alto, CrowdStrike, Okta, Fortinet, and Zscaler. And as we've mentioned since January, only Fortinet has shown an increase in net score since, since that time, again, since the January survey. Now again, this talks to the compression in spending. Now one of the big themes we hear constantly in cybersecurity is the market is overcrowded. Everybody talks about that, me included. The implication there, is there's a lot of room for consolidation and that consolidation can come in the form of M&A, or it can come in the form of people consolidating onto a single platform, and retiring some other vendors, and getting rid of duplicate vendors. We're hearing that as a big theme as well. Now, as we saw in the previous, previous chart, this is a very crowded market and we've seen lots of consolidation in 2022, in the form of M&A. Literally hundreds of M&A deals, with some of the largest companies going private. SailPoint, KnowBe4, Barracuda, Mandiant, Fedora, these are multi billion dollar acquisitions, or at least billion dollars and up, and many of them multi-billion, for these companies, and hundreds more acquisitions in the cyberspace, now less you think the pond is overfished, here's a chart from ETR of emerging tech companies in the cyber security industry. This data comes from ETR's Emerging Technologies Survey, ETS, which is this diamond in a rough that I found a couple quarters ago, and it's ripe with companies that are candidates for M&A. Many would've liked, many of these companies would've liked to, gotten to the public markets during the pandemic, but they, you know, couldn't get there. They weren't ready. So the graph, you know, similar to the previous one, but different, it shows net sentiment on the vertical axis and that's a measurement of, of, of intent to adopt against a mind share on the X axis, which measures, measures the awareness of the vendor in the community. So this is specifically a survey that ETR goes out and, and, and fields only to track those emerging tech companies that are private companies. Now, some of the standouts in Mindshare, are OneTrust, BeyondTrust, Tanium and Endpoint, Net Scope, which we've talked about in previous Breaking Analysis. 1Password, which has been acquisitive on its own. In identity, the managed security service provider, Arctic Wolf Network, a company we've also covered, we've had their CEO on. We've talked about MSSPs as a real trend, particularly in small and medium sized business, we'll come back to that, Sneek, you know, kind of high flyer in both app security and containers, and you can just see the number of companies in the space this huge and it just keeps growing. Now, just to make it a bit easier on the eyes we filtered the data on these companies with with those, and isolated on those with more than a hundred responses only within the survey. And that's what we show here. Some of the names that we just mentioned are a bit easier to see, but these are the ones that really stand out in ERT, ETS, survey of private companies, OneTrust, BeyondTrust, Taniam, Netscope, which is in Cloud, 1Password, Arctic Wolf, Sneek, BitSight, SecurityScorecard, HackerOne, Code42, and Exabeam, and Sim. All of these hit the ETS survey with more than a hundred responses by, by the IT practitioners. Okay, so these firms, you know, maybe they do some M&A on their own. We've seen that with Sneek, as I said, with 1Password has been inquisitive, as have others. Now these companies with the larger footprint, these private companies, will likely be candidate for both buying companies and eventually going public when the markets settle down a bit. So again, no shortage of players to affect consolidation, both buyers and sellers. Okay, so let's finish with some key questions that we're watching. CrowdStrike in particular on its earnings calls cited softness from smaller buyers. Is that because these smaller buyers have stopped adopting? If so, are they more at risk, or are they tactically moving toward the easy button, aka, Microsoft's good enough approach. What does that mean for the market if smaller company cohorts continue to soften? How about MSSPs? Will companies continue to outsource, or pause on on that, as well as try to free up, to try to free up some budget? Adam Celiski at Reinvent last week said, "If you want to save money the Cloud's the best place to do it." Is the cloud the best place to save money in cyber? Well, it would seem that way from the standpoint of controlling budgets with lots of, lots of optionality. You could dial up and dial down services, you know, or does the Cloud add another layer of complexity that has to be understood and managed by Devs, for example? Now, consolidation should favor the likes of Palo Alto and CrowdStrike, cause they're platform players, and some of the larger players as well, like Cisco, how about IBM and of course Microsoft. Will that happen? And how will economic uncertainty impact the risk equation, a particular concern is increase of tax on vulnerable sectors of the population, like the elderly. How will companies and governments protect them from scams? And finally, how many cybersecurity companies can actually remain independent in the slingshot economy? In so many ways the market is still strong, it's just that expectations got ahead of themselves, and now as earnings forecast come, come, come down and come down to earth, it's going to basically come down to who can execute, generate cash, and keep enough runway to get through the knothole. And the one certainty is nobody really knows how tight that knothole really is. All right, let's call it a wrap. Next week we dive deeper into Palo Alto Networks, and take a look at how and why that company has held up so well and what to expect at Ignite, Palo Alto's big user conference coming up later this month in Las Vegas. We'll be there with theCube. Okay, many thanks to Alex Myerson on production and manages the podcast, Ken Schiffman as well, as our newest edition to our Boston studio. Great to have you Ken. Kristin Martin and Cheryl Knight help get the word out on social media and in our newsletters. And Rob Hof is our EIC over at Silicon Angle. He does some great editing for us. Thank you to all. Remember these episodes are all available as podcasts. Wherever you listen, just search Breaking Analysis podcast. I publish each week on wikibond.com and siliconangle.com, or you can email me directly David.vellante@siliconangle.com or DM me @DVellante, or comment on our LinkedIn posts. Please do checkout etr.ai, they got the best survey data in the enterprise tech business. This is Dave Vellante for theCube Insights powered by ETR. Thanks for watching, and we'll see you next time on Breaking Analysis. (upbeat music)

Published Date : Dec 5 2022

SUMMARY :

with Dave Vellante. and of course the elongated

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Tomer Shiran, Dremio | AWS re:Invent 2022


 

>>Hey everyone. Welcome back to Las Vegas. It's the Cube live at AWS Reinvent 2022. This is our fourth day of coverage. Lisa Martin here with Paul Gillen. Paul, we started Monday night, we filmed and streamed for about three hours. We have had shammed pack days, Tuesday, Wednesday, Thursday. What's your takeaway? >>We're routed final turn as we, as we head into the home stretch. Yeah. This is as it has been since the beginning, this show with a lot of energy. I'm amazed for the fourth day of a conference, how many people are still here I am too. And how, and how active they are and how full the sessions are. Huge. Proud for the keynote this morning. You don't see that at most of the day four conferences. Everyone's on their way home. So, so people come here to learn and they're, and they're still >>Learning. They are still learning. And we're gonna help continue that learning path. We have an alumni back with us, Toron joins us, the CPO and co-founder of Dremeo. Tomer, it's great to have you back on the program. >>Yeah, thanks for, for having me here. And thanks for keeping the, the best session for the fourth day. >>Yeah, you're right. I like that. That's a good mojo to come into this interview with Tomer. So last year, last time I saw you was a year ago here in Vegas at Reinvent 21. We talked about the growth of data lakes and the data lake houses. We talked about the need for open data architectures as opposed to data warehouses. And the headline of the Silicon Angle's article on the interview we did with you was, Dremio Predicts 2022 will be the year open data architectures replace the data warehouse. We're almost done with 2022. Has that prediction come true? >>Yeah, I think, I think we're seeing almost every company out there, certainly in the enterprise, adopting data lake, data lakehouse technology, embracing open source kind of file and table formats. And, and so I think that's definitely happening. Of course, nothing goes away. So, you know, data warehouses don't go away in, in a year and actually don't go away ever. We still have mainframes around, but certainly the trends are, are all pointing in that direction. >>Describe the data lakehouse for anybody who may not be really familiar with that and, and what it's, what it really means for organizations. >>Yeah. I think you could think of the data lakehouse as the evolution of the data lake, right? And so, you know, for, for, you know, the last decade we've had kind of these two options, data lakes and data warehouses and, you know, warehouses, you know, having good SQL support, but, and good performance. But you had to spend a lot of time and effort getting data into the warehouse. You got locked into them, very, very expensive. That's a big problem now. And data lakes, you know, more open, more scalable, but had all sorts of kind of limitations. And what we've done now as an industry with the Lake House, and especially with, you know, technologies like Apache Iceberg, is we've unlocked all the capabilities of the warehouse directly on object storage like s3. So you can insert and update and delete individual records. You can do transactions, you can do all the things you could do with a, a database directly in kind of open formats without getting locked in at a much lower cost. >>But you're still dealing with semi-structured data as opposed to structured data. And there's, there's work that has to be done to get that into a usable form. That's where Drio excels. What, what has been happening in that area to, to make, I mean, is it formats like j s o that are, are enabling this to happen? How, how we advancing the cause of making semi-structured data usable? Yeah, >>Well, I think first of all, you know, I think that's all changed. I think that was maybe true for the original data lakes, but now with the Lake house, you know, our bread and butter is actually structured data. It's all, it's all tables with the schema. And, you know, you can, you know, create table insert records. You know, it's, it's, it's really everything you can do with a data warehouse you can now do in the lakehouse. Now, that's not to say that there aren't like very advanced capabilities when it comes to, you know, j s O and nested data and kind of sparse data. You know, we excel in that as well. But we're really seeing kind of the lakehouse take over the, the bread and butter data warehouse use cases. >>You mentioned open a minute ago. Talk about why it's, why open is important and the value that it can deliver for customers. >>Yeah, well, I think if you look back in time and you see all the challenges that companies have had with kind of traditional data architectures, right? The, the, the, a lot of that comes from the, the, the problems with data warehouses. The fact that they are, you know, they're very expensive. The data is, you have to ingest it into the data warehouse in order to query it. And then it's almost impossible to get off of these systems, right? It takes an enormous effort, tremendous cost to get off of them. And so you're kinda locked in and that's a big problem, right? You also, you're dependent on that one data warehouse vendor, right? You can only do things with that data that the warehouse vendor supports. And if you contrast that to data lakehouse and open architectures where the data is stored in entirely open formats. >>So things like par files and Apache iceberg tables, that means you can use any engine on that data. You can use s SQL Query Engine, you can use Spark, you can use flin. You know, there's a dozen different engines that you can use on that, both at the same time. But also in the future, if you ever wanted to try something new that comes out, some new open source innovation, some new startup, you just take it and point out the same data. So that data's now at the core, at the center of the architecture as opposed to some, you know, vendors logo. Yeah. >>Amazon seems to be bought into the Lakehouse concept. It has big announcements on day two about eliminating the ETL stage between RDS and Redshift. Do you see the cloud vendors as pushing this concept forward? >>Yeah, a hundred percent. I mean, I'm, I'm Amazon's a great, great partner of ours. We work with, you know, probably 10 different teams there. Everything from, you know, the S3 team, the, the glue team, the click site team, you know, everything in between. And, you know, their embracement of the, the, the lake house architecture, the fact that they adopted Iceberg as their primary table format. I think that's exciting as an industry. We're all coming together around standard, standard ways to represent data so that at the end of the day, companies have this benefit of being able to, you know, have their own data in their own S3 account in open formats and be able to use all these different engines without losing any of the functionality that they need, right? The ability to do all these interactions with data that maybe in the past you would have to move the data into a database or, or warehouse in order to do, you just don't have to do that anymore. Speaking >>Of functionality, talk about what's new this year with drio since we've seen you last. >>Yeah, there's a lot of, a lot of new things with, with Drio. So yeah, we now have full Apache iceberg support, you know, with DML commands, you can do inserts, updates, deletes, you know, copy into all, all that kind of stuff is now, you know, fully supported native part of the platform. We, we now offer kind of two flavors of dr. We have, you know, Dr. Cloud, which is our SaaS version fully hosted. You sign up with your Google or, you know, Azure account and, and, and you're up in, you're up and running in, in, in a minute. And then dral software, which you can self host usually in the cloud, but even, even even outside of the cloud. And then we're also very excited about this new idea of data as code. And so we've introduced a new product that's now in preview called Dr. >>Arctic. And the idea there is to bring the concepts of GI or GitHub to the world of data. So things like being able to create a branch and work in isolation. If you're a data scientist, you wanna experiment on your own without impacting other people, or you're a data engineer and you're ingesting data, you want to transform it and test it before you expose it to others. You can do that in a branch. So all these ideas that, you know, we take for granted now in the world of source code and software development, we're bringing to the world of data with Jamar. And when you think about data mesh, a lot of people talking about data mesh now and wanting to kind of take advantage of, of those concepts and ideas, you know, thinking of data as a product. Well, when you think about data as a product, we think you have to manage it like code, right? You have to, and that's why we call it data as code, right? The, all those reasons that we use things like GI have to build products, you know, if we wanna think of data as a product, we need all those capabilities also with data. You know, also the ability to go back in time. The ability to undo mistakes, to see who changed my data and when did they change that table. All of those are, are part of this, this new catalog that we've created. >>Are you talk about data as a product that's sort of intrinsic to the data mesh concept. Are you, what's your opinion of data mesh? Is the, is the world ready for that radically different approach to data ownership? >>You know, we are now in dozens of, dozens of our customers that are using drio for to implement enterprise-wide kind of data mesh solutions. And at the end of the day, I think it's just, you know, what most people would consider common sense, right? In a large organization, it is very hard for a centralized single team to understand every piece of data, to manage all the data themselves, to, you know, make sure the quality is correct to make it accessible. And so what data mesh is first and foremost about is being able to kind of federate the, or distribute the, the ownership of data, the governance of the data still has to happen, right? And so that is, I think at the heart of the data mesh, but thinking of data as kind of allowing different teams, different domains to own their own data to really manage it like a product with all the best practices that that we have with that super important. >>So we we're doing a lot with data mesh, you know, the way that cloud has multiple projects and the way that Jamar allows you to have multiple catalogs and different groups can kind of interact and share data among each other. You know, the fact that we can connect to all these different data sources, even outside your data lake, you know, with Redshift, Oracle SQL Server, you know, all the different databases that are out there and join across different databases in addition to your data lake, that that's all stuff that companies want with their data mesh. >>What are some of your favorite customer stories that where you've really helped them accelerate that data mesh and drive business value from it so that more people in the organization kind of access to data so they can really make those data driven decisions that everybody wants to make? >>I mean, there's, there's so many of them, but, you know, one of the largest tech companies in the world creating a, a data mesh where you have all the different departments in the company that, you know, they, they, they were a big data warehouse user and it kinda hit the wall, right? The costs were so high and the ability for people to kind of use it for just experimentation, to try new things out to collaborate, they couldn't do it because it was so prohibitively expensive and difficult to use. And so what they said, well, we need a platform that different people can, they can collaborate, they can ex, they can experiment with the data, they can share data with others. And so at a big organization like that, the, their ability to kind of have a centralized platform but allow different groups to manage their own data, you know, several of the largest banks in the world are, are also doing data meshes with Dr you know, one of them has over over a dozen different business units that are using, using Dremio and that ability to have thousands of people on a platform and to be able to collaborate and share among each other that, that's super important to these >>Guys. Can you contrast your approach to the market, the snowflakes? Cause they have some of those same concepts. >>Snowflake's >>A very closed system at the end of the day, right? Closed and very expensive. Right? I think they, if I remember seeing, you know, a quarter ago in, in, in one of their earnings reports that the average customer spends 70% more every year, right? Well that's not sustainable. If you think about that in a decade, that's your cost is gonna increase 200 x, most companies not gonna be able to swallow that, right? So companies need, first of all, they need more cost efficient solutions that are, you know, just more approachable, right? And the second thing is, you know, you know, we talked about the open data architecture. I think most companies now realize that the, if you want to build a platform for the future, you need to have the data and open formats and not be locked into one vendor, right? And so that's kind of another important aspect beyond that's ability to connect to all your data, even outside the lake to your different databases, no sequel databases, relational databases, and drs semantic layer where we can accelerate queries. And so typically what you have, what happens with data warehouses and other data lake query engines is that because you can't get the performance that you want, you end up creating lots and lots of copies of data. You, for every use case, you're creating a, you know, a pre-joy copy of that data, a pre aggregated version of that data. And you know, then you have to redirect all your data. >>You've got a >>Governance problem, individual things. It's expensive. It's expensive, it's hard to secure that cuz permissions don't travel with the data. So you have all sorts of problems with that, right? And so what we've done because of our semantic layer that makes it easy to kind of expose data in a logical way. And then our query acceleration technology, which we call reflections, which transparently accelerates queries and gives you subsecond response times without data copies and also without extracts into the BI tools. Cause if you start doing bi extracts or imports, again, you have lots of copies of data in the organization, all sorts of refresh problems, security problems, it's, it's a nightmare, right? And that just collapsing all those copies and having a, a simple solution where data's stored in open formats and we can give you fast access to any of that data that's very different from what you get with like a snowflake or, or any of these other >>Companies. Right. That, that's a great explanation. I wanna ask you, early this year you announced that your Dr. Cloud service would be a free forever, the basic DR. Cloud service. How has that offer gone over? What's been the uptake on that offer? >>Yeah, it, I mean it is, and thousands of people have signed up and, and it's, I think it's a great service. It's, you know, it's very, very simple. People can go on the website, try it out. We now have a test drive as well. If, if you want to get started with just some sample public sample data sets and like a tutorial, we've made that increasingly easy as well. But yeah, we continue to, you know, take that approach of, you know, making it, you know, making it easy, democratizing these kind of cloud data platforms and, and kinda lowering the barriers to >>Adoption. How, how effective has it been in driving sales of the enterprise version? >>Yeah, a lot of, a lot of, a lot of business with, you know, that, that we do like when it comes to, to selling is, you know, folks that, you know, have educated themselves, right? They've started off, they've followed some tutorials. I think generally developers, they prefer the first interaction to be with a product, not with a salesperson. And so that's, that's basically the reason we did that. >>Before we ask you the last question, I wanna just, can you give us a speak peek into the product roadmap as we enter 2023? What can you share with us that we should be paying attention to where Drum is concerned? >>Yeah. You know, actually a couple, couple days ago here at the conference, we, we had a press release with all sorts of new capabilities that we, we we just released. And there's a lot more for, for the coming year. You know, we will shortly be releasing a variety of different performance enhancements. So we'll be in the next quarter or two. We'll be, you know, probably twice as fast just in terms of rock qu speed, you know, that's in addition to our reflections and our career acceleration, you know, support for all the major clouds is coming. You know, just a lot of capabilities in Inre that make it easier and easier to use the platform. >>Awesome. Tomer, thank you so much for joining us. My last question to you is, if you had a billboard in your desired location and it was going to really just be like a mic drop about why customers should be looking at Drio, what would that billboard say? >>Well, DRIO is the easy and open data lake house and, you know, open architectures. It's just a lot, a lot better, a lot more f a lot more future proof, a lot easier and a lot just a much safer choice for the future for, for companies. And so hard to argue with those people to take a look. Exactly. That wasn't the best. That wasn't the best, you know, billboards. >>Okay. I think it's a great billboard. Awesome. And thank you so much for joining Poly Me on the program, sharing with us what's new, what some of the exciting things are that are coming down the pipe. Quite soon we're gonna be keeping our eye Ono. >>Awesome. Always happy to be here. >>Thank you. Right. For our guest and for Paul Gillin, I'm Lisa Martin. You're watching The Cube, the leader in live and emerging tech coverage.

Published Date : Dec 1 2022

SUMMARY :

It's the Cube live at AWS Reinvent This is as it has been since the beginning, this show with a lot of energy. it's great to have you back on the program. And thanks for keeping the, the best session for the fourth day. And the headline of the Silicon Angle's article on the interview we did with you was, So, you know, data warehouses don't go away in, in a year and actually don't go away ever. Describe the data lakehouse for anybody who may not be really familiar with that and, and what it's, And what we've done now as an industry with the Lake House, and especially with, you know, technologies like Apache are enabling this to happen? original data lakes, but now with the Lake house, you know, our bread and butter is actually structured data. You mentioned open a minute ago. The fact that they are, you know, they're very expensive. at the center of the architecture as opposed to some, you know, vendors logo. Do you see the at the end of the day, companies have this benefit of being able to, you know, have their own data in their own S3 account Apache iceberg support, you know, with DML commands, you can do inserts, updates, So all these ideas that, you know, we take for granted now in the world of Are you talk about data as a product that's sort of intrinsic to the data mesh concept. And at the end of the day, I think it's just, you know, what most people would consider common sense, So we we're doing a lot with data mesh, you know, the way that cloud has multiple several of the largest banks in the world are, are also doing data meshes with Dr you know, Cause they have some of those same concepts. And the second thing is, you know, you know, stored in open formats and we can give you fast access to any of that data that's very different from what you get What's been the uptake on that offer? But yeah, we continue to, you know, take that approach of, you know, How, how effective has it been in driving sales of the enterprise version? to selling is, you know, folks that, you know, have educated themselves, right? you know, probably twice as fast just in terms of rock qu speed, you know, that's in addition to our reflections My last question to you is, if you had a Well, DRIO is the easy and open data lake house and, you And thank you so much for joining Poly Me on the program, sharing with us what's new, Always happy to be here. the leader in live and emerging tech coverage.

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Sam Pierson & Monte Denehie, Talend | AWS re:Invent 2022


 

(upbeat music) (air whooshing) >> Good afternoon, cloud nerds, and welcome back to beautiful Las Vegas, Nevada. We are at AWS re:invent day four. Afternoon of day four here on theCUBE. I'm Savannah Peterson, joined by my fabulous cohost, Paul Gillin. Paul, you look sharp today. How you doing? >> Oh, you're just as fabulous, Savannah. You always look sharp. >> I appreciate that. They pay you enough to keep me buttered up over here at- (Paul laughing) It's wonderful. >> You're holding up well. >> Yeah, thank you. I am excited about our next conversation. Two fabulous gentlemen. Please welcome Sam and Monty, welcome to the show. >> Thank you. >> And it was great. Of the PR 2%, the most interesting man alive. (Paul and Savannah laughing) >> In person. Yeah, yeah. >> In the flesh. Our favorite guests so far. So how's the show been for you guys? >> Sam: It's been phenomenal. >> Just spending a lot of time with customers and partners and AWS. It's been great. It's been great. >> It is great. It's really about the community. It feels good to be back. >> Monty: Eating good food, getting my steps in above goals. >> I feel like the balance is good. We walk enough of these convention centers that you can enjoy the libations and the delicious food that's in Las Vegas and still not go home feeling like a cow. It is awesome. It's a win-win. >> To Sam's point though, meeting with customers, meeting with other technology providers that we may be able to partner with. And most importantly, in my role especially, meeting with all of our AWS key stakeholders in the partnership. So yeah, it's been great. >> Everyone's here. It's just different having a conversation in person. Even like us right now. So just in case folks aren't familiar, tell me about Talend. >> Yeah. Well, Talend is a data integration company. We've been around for a while. We have tons of different ways to get data from point A to point B, lots of different sources, lots of different connectors, and it's all about creating accessibility to that data. And then on top of that, we also have a number of solutions around governance, data health, data quality, data observability, which I think is really taking off. And so that's kind of how we're changing the business here. >> Casual change, data and governance. I don't know if anyone's talking about that at all on the snow floor. >> Been on big topic here. We've had a lot of conversations with the customers about that. >> So governance, what new dynamics has the cloud introduced into data governance? >> Well, I think historically, customers have been able to have their data on-prem. They put it into things like data lakes. And now having the flexibility to be able to bring that data to the clouds, it opens up a lot of doors, but it also opens up a lot of risks. So if you think about the chief data officer role, where you have, okay, I want to be able to bring my data to the users. I want to be able to do that at scale, operationally. But at the same time you have a tension then between the governance and the rules that really restrict the way that you can do that. Very strong tension between those two things. >> It really is a delicate balance. And especially as people are trying to accelerate and streamline their cloud projects, a lot to consider. How do you all help them do that? Monty, let's go to you. >> Yeah, we keep saying data, data, what is it really? It's ones and zeros. In this day and age, everything we see, we touch, we do, we either use data, or we create data, and then that... >> Savannah: We are data quite literally. >> We literally are data. And so then what you end up with is all these disparate data silos and different applications with different data, and how do you bring all that together? And that's where customers really struggle. And what we do is we bring it all together, and we make it actionable for the customer. We make it very simple for them to take the data, use it for the outcomes that they're looking for in their business initiatives. >> Expand on that. What do you mean make it actionable? Do you tag it? Do you organize it in some way? What's different about your approach? >> I mean, it's a really flexible platform. And I think we're part of a broader ecosystem. Even internally, we are a data driven company. Coming into the company in April, I was able to come in and get this realtime view of like, "Hey, here's where our teams are." And it's all in front of me in a Tableau dashboard that's populated from Talend integration, bringing data out of our different systems, different systems like Workday where we're giving offers out to people. And so everything from managing headcount to where our AWS spend is, all of that stuff. >> Now, we've heard a lot of talk about data and in fact the keynote yesterday that was focused mainly on data and getting data out of silos. How do you play with AWS in that role? Because AWS has other data integration partners. >> Sam: For sure. >> What's different about your relationship? Yeah. >> Go ahead. >> Yeah, we've had a strong relationship with AWS for many years now. We've got more than 80 connectors into the different AWS services. So we're not new to the AWS game. We align with the sales teams, we align with the partner teams, and then of course, we align with all the different business units and verticals so that we can enact that co-sell motion together with AWS. >> Sam: Yeah. And I think from our product standpoint, again, just being a hyper flexible platform, being able to put, again, any different type of source of data, to any type of different destination, so things like Redshift, being able to bring data into those cloud data warehouses is really how we do that. And then I think we have between bringing data from A to B, we're also able to do that along a number of different dimensions. Whether that's just like, "Hey, we just need to do this once a day to batch, all the way down to event driven things, streaming and the like. >> That customization must be really valuable for your customers as well. So one of the big themes of the show has been cost reduction. Obviously with the economic times as we're potentially dipping our toes into as well, is just in general, always wanting to increase margins. How do you help customers cut cost? >> Well, it's cost cutting, but it's also speed to market. The faster you can get a product to market, the faster you can help your customers. Let's say healthcare life sciences, pharmaceutical companies, patient outcomes. >> Great and timely example there. >> Patient outcomes, how do they get drugs to market quicker? Well, AstraZeneca leveraged our platform along with AWS. And they even said >> Cool. >> for every dollar that they spend on data initiatives, they get $40 back. That's a billion dollars >> Wow. >> savings by getting a drug to market one month faster. >> Everybody wins. >> How do you accelerate that process? >> Well, by giving them the right data, taking all the massive data that I mentioned, siloed in everywhere, and making it so that the data scientists can take all of this data and make use of it, makes sense of it, and move their drug production along much quicker. >> Yeah. And I think there's other things too like being very flexible in the way that it's deployed. Again, I think like you have this historical story of like, it takes forever for data to get updated, to get put together. >> Savannah: I need it now. And in context. >> And I think where we're coming from is almost more of a developer focus where your jobs are able to be deployed in any way you want. If you want to containerize those, you want to scale them, you need to schedule them that way. We plug into a lot of different ecosystems. I think that's a differentiation as well. >> I want to hang out on this one just for a second 'cause it's such a great customer success story and so powerful. I mean, in VC land, if you can take a dollar and make two, they'll give you a 10x valuation, 40. That is so compelling. I mean, do you think other customers could expect that kind of savings? A billion dollars is nothing to laugh at especially when we're talking about developing a vaccine. Yeah, go for it, Sam. >> It really depends on the use case. I think what we're trying to do is being able to say, "Hey, it's not just about cost cutting, but it's about tailoring the offerings." We have other customers like major fast food vendors. They have mobile apps and when you pull up that mobile app and you're going to do a delivery, they want to be able to have a customized offering. And it's not like mass market, 20% off. It's like, they want to have a very tailored offer to that customer or to that person that's pulling open that app. And so we're able to help them architect and bring that data together so that it's immediately available and reliable to be able to give those promotions. >> We had ARP on the show yesterday. We're talking about 50 million subscribers and how they customize each one of their experiences. We all want it to be about us. We don't want that generic at... Yeah, go for it, Paul. >> Oh, okay. >> Yeah. >> Well, I don't want to break break the rhythm here, but one area where you have differentiated, about two years ago you introduced something called the trust score. >> Sam: Yeah. >> Can you explain what that is and how that has resonated with your customers? >> Yeah, let's talk about this. >> Yeah, the thing about the trust score is, how many times have you gotten a set of data? And you look at it and you say, "Where did you get this data? Something doesn't look right here." And with the trust score, what we're able to do is quantify and value the different attributes of the data. Whether it's how much this is being used. We can profile the data, and we have a trust score that runs over time where you can actually then look at each of these data sets. You can look at aggregates of data sets to then say... If you're the data engineer, you can say, "Oh my, something has gone wrong with this particular dataset." Go in, quickly pull up the data. You can see if some third party integration has polluted your data source. I mean, this happens all the time. And I think if you sort of compare this to the engineering world, you're always looking to solve those problems sooner, earlier in the chain. You don't want your consumer calling you saying, "Hey, I've got a problem with the data, or I've got a problem- >> You don't want them to know there was ever a problem in theory. >> Yeah, the trust score helps those data engineers and those people that are taking care of the data address those problems sooner. >> How much data does somebody need to be able to get to the point where they can have a trust score? If you know what I'm trying to say. How do we train that? >> I mean, it can be all the way from just like a single data source that's getting updated, all the way to very large complex ones. That's where we've introduced this hierarchy of data sets. So it's not just like, "Hey, you've got a billion data sources here and here are the trust scores." But it's like, you can actually architect this to say like, "Okay, well, I have these data sets that belong to finance." And then finance will actually get, "Here's the trust score for these data sets that they rely on." >> What causes datasets to become untrustworthy? >> Yeah. Yeah. I mean, it happens all the time. >> A of different things, right? >> In my history, in the different companies that I've been at, on the product side, we have seen different integrations that maybe somebody changes something. In upstream, some of those integrations can actually be quite brittle. And as a consumer of that data, it's not necessarily your fault, but that data ends up getting put into your production database. All of a sudden your data engineering team is spending two days unwinding those transactions, fixing the data that's in there. And all the while, that bad data that's in your production system, is causing a problem for somebody that is ultimately relying on that. >> Is that usually a governance problem? >> I think governance is probably a separate set of constraints. This is sort of the tension between wanting to get all of the data available to your consumers versus wanting to have the quality around it as well. >> It's tough balance. And I think that it's really interesting. Everybody wants great data, and you could be making decisions that affect people's wellness, quite frankly. >> For sure. >> Very dramatically if you're ill-informed. So that's very exciting. >> To your point, we are all data. So if the data is bad, we're not going to get the outcomes that we want ultimately, >> I know. We certainly want the best outcomes for ourselves. >> We track that data health for its entire life cycle throughout the process. >> That's cool. And that probably increases your confidence in the trust score as well 'cause you're looking at so much data all the time. You got a smart thing going on over here. I like it. I like it a lot. >> We believe in it and so does AWS because they are a strong partner of ours, and so do customers. I think we mentioned we've had some phenomenal customer conversations along with- >> What a success story and case study. I want to dust your shoulders off right now if I wasn't tethered in. That's super impressive. So what's next for you all? >> Yeah, so I think we're going to continue down this path of data health and data governance. Again, I kind of talked about the... you're talking about data health being this differentiator on top of just moving the data around and being really good at that. I think you're also going to have different things around country level or state level governance, literal laws that you need to comply with. And so like- >> Savannah: CCPA- >> I mean, a long list- >> Oodles. Yeah. Yeah, yeah, yeah. >> I think we're going to be doing some interesting things there. We are continuing to proliferate the sources of data that we connect to. We're always looking for the latest and greatest things to put the data into. I think you're going to see some interesting things come out of that too. >> And we continue to grow our relationship with AWS, our already strong relationship. So you can procure Talend products to the AWS marketplace. We just announced Redshift serverless support for Talend. >> All their age. >> Which sounds amazing, but because we've been doing this for so long with AWS, dirty little secret, that was easy for us to do because we're already doing all this stuff. So we made the announcement and everyone was like, "Congratulations." Like, "Thanks." >> Look at you all. Full of the humble brags. I love it. >> Talend has gone through some twists and turns over the last couple of years. Company went private, was purchased by Thoma Bravo about a year and a half ago. At that time, your CEO said that it was a chance to really refocus the company on some core strategic initiatives and move forward. Both of you joined obviously after that happened. But what did you see about sort of the new Talend that attracted you, made you want to come over here? >> For sure. Yeah. I think, when I got a chance to talk to the board and talk to Chris, our chair, we talked about there being the growth thesis behind it. So I think Thoma been a great partner to Talend. I think we're able to do some things internally that would be I think, fairly challenging for companies that are in the public markets right now. I think especially, just a lot of pressure on different prices and the cost capital and all of that. >> Right now. >> That was a really casual way of stating that. But yeah, just a little pressure. >> Little bit of pressure. And who knows? Who knows how long that's going to last, right? But I think we've got a great board in place. They've been very strong strategic partner for us talking about all the different ways that we can grow. I think it's been a good partner for us- >> One of the strengths of Thoma's strategy is synergy between the companies they've acquired. >> Oh, for sure. >> They've acquired about 40 software companies. Are you seeing synergy? You talk to those other companies a lot? >> Yeah, so I have an operating partner. I talk with him on a weekly, sometimes daily basis. If we have questions or like, "Hey, what are you seeing in this space?" We can get plugged in to advisors very quickly. I think it's been a very helpful thing where... otherwise, you're relying on your personal network or things like that. >> This is why Monty was saying it was easy for you guys to go serverless. >> And we keep talking about trust, but in this case, Thoma Bravo really trusts our senior leadership team to make the right decisions that Sam and I are here making as we move forward. It's a great relationship. >> Sam: A good team. >> It sounds like it. All the love. I can feel the love even from you guys talking about it, it's genuine. You're not just getting paid to show this. That's fantastic. >> Are we getting paid for this or... >> Yeah. (Savannah giggling) (Paul laughing) I mean, some folks in the audience are probably going to want your autograph after this, although you get that a lot- >> Pictures are available after- >> Yeah, selfies are 10 bucks. That's how I get my boos budget. So last question for you. We have a challenge here on the theCUBE re:invent. We're looking for your 32nd hot take. Think of it as your thought leadership sizzle reel. Biggest takeaway, key themes from the show or looking forward into 2023? Sam, you're ready to rock, go. >> Yeah, totally. >> I think you're going to continue to hear the tension between being able to bring the data to the masses versus the simplicity and being able to do that in a way that is compliant with all the different laws, and then clean data. It's like a lot of different challenges that arise when you do this at scale. And so I think if you look at the things that AWS is announcing, I think you look at any sort of vendor in the data space are announcing, you see them sort of coming around to that set of ideas. Gives me a lot of confidence in the direction that we're going that we're doing the right stuff and we're meeting customers and prospects and partners, and everybody is like... We kind of get into this conversation and I'll say, "Yeah, that's it. We want to get involved in that." >> You can really feel the momentum. Yeah, it's true. It's great. What about you, Monty? >> I mean, I don't need 30 seconds. I mentioned it. >> Great. >> Between Talend and AWS, we're aligned from the sales teams to the product teams, the partner teams and the alliances. We're just moving forward and growing this relationship. >> I love it. That was perfect. And on that note, Sam, Monty, thank you so much for joining us. >> Yeah, thanks for having us. >> I'm sure your careers are going to continue to be rad at Talend and I can't wait to continue the conversation. >> Sam: Yeah, it's a great team. >> Yeah, clearly. I mean, look at you two. If you're any representation of the culture over there, they're doing something great. (Monty laughing) I thank all of you for tuning in to our nearly... Well, shoot. I think now over 100 interviews at AWS Reinvent in Sin City. We are hanging out here. Paul and I've got a couple more for you. So we hope to see you tuning in with Paul Gillin. I'm Savannah Peterson. You're watching theCUBE, the leader in high tech coverage. (upbeat music)

Published Date : Dec 1 2022

SUMMARY :

How you doing? you're just as fabulous, Savannah. They pay you enough to keep I am excited about our next conversation. Of the PR 2%, the most Yeah, yeah. So how's the show been for you guys? of time with customers really about the community. getting my steps in above goals. I feel like the balance is good. in the partnership. a conversation in person. changing the business here. on the snow floor. We've had a lot of conversations that really restrict the How do you all help them do that? and then that... and how do you bring all that together? What do you mean make it actionable? And I think we're part and in fact the keynote yesterday your relationship? so that we can enact that And then I think we have between So one of the big themes of the show the faster you can help your customers. get drugs to market quicker? for every dollar that they to market one month faster. and making it so that the data scientists Again, I think like you have And in context. And I think where we're coming from I mean, do you think other customers and when you pull up that mobile app We had ARP on the show yesterday. called the trust score. And I think if you sort of compare this You don't want them to Yeah, the trust score to be able to get to the point I mean, it can be all the way I mean, it happens all the time. on the product side, we have all of the data available And I think that it's really interesting. So that's very exciting. So if the data is bad, the best outcomes for ourselves. We track that data health in the trust score as well I think we mentioned I want to dust your literal laws that you need to comply with. I think we're going to be doing So you can procure Talend that was easy for us to do the humble brags. Both of you joined obviously and talk to Chris, our chair, That was a really But I think we've got One of the strengths You talk to those other companies a lot? I think it's been a very it was easy for you guys to go serverless. to make the right decisions I can feel the love even from I mean, some folks in the audience on the theCUBE re:invent. the data to the masses You can really feel the momentum. I mean, I don't need 30 seconds. from the sales teams to the product teams, And on that note, Sam, Monty, continue the conversation. I mean, look at you two.

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Marco Palladino, Kong Inc | AWS re:Invent 2022


 

>>Welcome back to the Cube, as a continued coverage here from AWS Reinvent 22. It's day three of our coverage here at the Venetian in Las Vegas, and we're part of the AWS Global Startup Showcase. With me to talk about what Kong's to in that regard is Marco Palladino, who's the, the CTO and the co-founder of Con Marco. Good >>To see you. Well, thanks for having me >>Here. Yeah, I was gonna say, by the way, I, I, you've got a beautiful exhibit down on the show floor. How's the week been for you so far as an exhibitor here? >>It's been very busy. You know, to this year we made a big investment at the WS reinvent. You know, I think this is one of the best conferences in the industry. There is technology developers, but it's also business oriented. So you can learn about all the business outcomes that our, you know, customers or, you know, people are trying to make when, when adopting these new technologies. So it's very good so far. >>Good, good, good to hear. Alright, so in your world, the API world, you know, it used to be we had this, you know, giant elephant. Now we're cutting down the little pieces, right? That's right. We're all going micro now these days. That's right. Talk about that trend a little bit, what you're seeing, and we'll jump in a little deeper as to how you're addressing that. >>Well, I think the industry learned a long time ago that running large code bases is actually quite problematic when it comes to scaling the organization and capturing new opportunities. And so, you know, we're transitioning to microservices because we want to get more opportunities in our business. We want to be able to create new products, fasters, we want to be able to leverage existing services or data that we have built, like an assembly line of software, you know, picking up APIs that other developers are building, and then assemble them together to create new experiences or new products, enter new markets. And so microservices are fantastic for that, except microservices. They also introduce significant concerns on the networking layer, on the API layer. And so this is where Kong specializes by providing API infrastructure to our customers. >>Right. So more about the problems, more about the challenges there, because you're right, it, opportunities always create, you know, big upside and, and I, I don't wanna say downside, but they do introduce new complexities. >>That's right. And introducing new complexity. It's a little bit the biggest enemy of any large organization, right? We want to reduce complexity, we want to move faster, we want to be more agile, and, and we need an API vision to be able to do that. Our teams, you know, I'm speaking with customers here at Reinvent, they're telling me that in the next five years, the organization is going to be creating more APIs than all the APIs they've created up until now. Right? So how do you >>Support, that's a mind boggling number, right? >>It's mind boggling. Yeah, exactly. How do you support that type of growth? And things have been moving so fast. I feel like there is a big dilemma in, you know, with certain organizations where, you know, we have not taught a long term strategy for APIs, whereas we do have a long term strategy for our business, but APIs are running the business. We must have a long term strategy for our APIs, otherwise we're not gonna be able to execute. And that's a big dilemma right now. Yeah. >>So, so how do we get the horse back in front of the cart then? Because it's like you said, it's almost as if we've, we're, we're reprioritizing, you know, incorrectly or inaccurately, right? You're, you're getting a little bit ahead of ourselves. >>Well, so, you know, whenever we have a long-term strategy for pretty much anything in the organization, right? We know what we want to do. We know the outcome that we want to achieve. We work backwards to, you know, determine what are the steps that are gonna bring us there. And, and the responsibility for thinking long term in, in every organization, including for APIs at the end of the day, always falls on the leaders and the should on the shoulders of the leadership and, and to see executives of the organization, right? And so we're seeing, you know, look at aws by the way. Look at Amazon. This conference would not have been possible without a very strong API vision from Amazon. And the CEO himself, Jeff Bezos, everybody talks about wanting to become an API first organization. And Amazon did that with the famous Jeff Bezos mandate today, aws, it's a hundred billion revenue for Amazon. You see, Amazon was not the first organization with, with an e-commerce, but if it was the first one that married a very strong e-commerce business execution with a very strong API vision, and here we are. >>So yeah, here we are putting you squarely in, in, in a pretty good position, right? In terms of what you're offering to the marketplace who has this high demand, you see this trend starting to explode. The hockey sticks headed up a little bit, right? You know, how are you answering that call specifically at how, how are you looking at your client's needs and, and trying to address what they need and when they need it, and how they need it. Because everybody's in a kind of a different place right now. >>Right? That's exactly right. And so you have multiple teams at different stages of their journey, right? With technology, some of them are still working on legacy, some of them are moving to the cloud. Yep. Some of them are working in containers and in microservices and Kubernetes. And so how do you, how do we provide an API vision that can fulfill the needs of the entire organization in such a way that we reduce that type of fragmentation and we don't introduce too much complexity? Well, so at con, we do it by essentially splitting the API platform in three different components. Okay. One is API management. When, whenever we want to expose APIs internally or to an ecosystem of partners, right? Or to mobile, DRA is a service mesh. You know, as we're splitting these microservices into smaller parts, we have a lot of connectivity, all, you know, across all the services that the teams are building that we need to, to manage. >>You know, the network is unreliable. It's by default, not secure, not observable. There is nothing that that works in there. And so how do we make that network reliable without asking our teams to go and build these cross-cut concerns whenever they create a new service. And so we need a service match for that, right? And then finally, we could have the best AP infrastructure in the world, millions of APIs and millions of microservices. Everything is working great. And with no API consumption, all of that would be useless. The value of our APIs and the value of our infrastructure is being driven by the consumption that we're able to drive to all of these APIs. And so there is a whole area of API productivity and discovery and design and testing and mocking that enables the application teams to be successful with APIs, even when they do have a, the proper API infrastructure in place that's made of meshes and management products and so on and so forth. Right. >>Can you gimme some examples? I mean, at least with people that you've been working with in terms of addressing maybe unique needs. Cuz again, as you've addressed, journeys are in different stages now. Some people are on level one, some people are on level five. So maybe just a couple of examples Yeah. Of clients with whom you've been working. Yeah, >>So listen, I I was talking with many organizations here at AWS Reinvent that are of course trying to migrate to the cloud. That's a very common common transformation that pretty much everybody's doing in the world. And, and how do you transition to the cloud by de-risking the migration while at the same time being able to get all the benefits of, of running in the cloud? Well, we think that, you know, we can do that in two, two ways. One, by containerizing our workloads so that we can make them portable. But then we also need to lift and shift the API connectivity in such a way that we can determine how much traffic goes to the legacy and how much traffic goes to the new cloud infrastructure. And by doing that, we're able to deal with some of these transformations that can be quite complex. And then finally, API infrastructure must support every team in the organization. >>And so being able to run on a single cloud, multi-cloud, single cluster, multi cluster VMs containers, that's important and essential because we want the entire organization to be on board. Because whenever we do not do that, then the developers will make short term decisions that are not going to be fitting into the organizational outcomes that we want to achieve. And we look at any outcome that your organization wants to achieve the cloud transformation, improving customer retention, creating new products, being more agile. At the end of the day, there is an API that's powering that outcome. >>Right? Right. Well, and, and there's always a security component, right? That you have to be concerned about. So how are you raising that specter with your clients to make them aware? Because sometimes it, I wouldn't say it's an afterthought, but sometimes it's not the first thought. And, and obviously with APIs and with their integral place, you know, in, in the system now security's gotta be included in that, right? >>API security is perhaps the biggest, biggest request that we're hearing from customers. You know, 83% of the world's internet traffic at the end of the day runs on APIs, right? That's a lot of traffic. As a matter of fact, APIs are the first attack vector for any, you know, malicious store party. Whenever there is a breach, APIs must be secured. And we can secure APIs on different layers of our infrastructure. We can secure APIs at the L four mesh layer by implementing zero trust security, for example, encrypting all the traffic, assigning an identity to every service, removing the concept of trust from our systems because trust is exploitable, right? And so we need to remove the cut zero trust, remove the concept of trust, and then once we have that underlying networking that's being secure and encrypted, we want to secure access to our APIs. >>And so this is the typical authentication, authorization concerns. You know, we can use patterns like op, op or opa open policy agent to create a security layer that does not rely on the team's writing code every time they're creating a new service. But the infrastructure is enforcing the type of layer. So for example, last week I was in Sweden, as a matter of fact speaking with the largest bank in Sweden while our customers, and they were telling us that they are implementing GDPR validation in the service mesh on the OPPA layer across every service that anybody's building. Why? Well, because you can embed the GDPR settings of the consumer into a claim in a gel token, and then you can use OPPA to validate in a blanket way that Jo Token across every service in the mesh, developers don't have to do that. It just comes out of the box like that. And then finally, so networking, security, API security for access and, and management of those APIs. And then finally we have deep inspection of our API traffic. And here you will see more exotic solutions for API security, where we essentially take a subset of our API traffic and we try to inspect it to see if there is anybody doing anything that they shouldn't be doing and, and perhaps block them or, you know, raise, raise, raise the flag, so to speak. >>Well, the answer is probably yes, they are. Somebody's trying to, somebody's trying to, yeah, you're trying to block 'em out. Before I let you go, you've had some announcements leading up here to the show that's just to hit a few of those highlights, if you would. >>Well, you know, Kong is an organization that you know, is very proud of the technology that we create. Of course, we started with a, with the API gateway Con Gateway, which was our first product, the most adopted gateway in the world. But then we've expanded our platform with service mesh. We just announced D B P F support in the service mesh. For example, we made our con gateway, which was already one of the fastest gateway, if not the fastest gateway out there, 30% faster with Con Gateway 3.0. We have shipped an official con operator for Kubernetes, both community and enterprise. And then finally we're doubling down on insomnia, insomnia's, our API productivity application that essentially connects the developers with the APIs that are creating and allows them to create a discovery mechanism for testing, mocking the bagging, those APIs, all of this, we of course ship it OnPrem, but then also on the cloud. And you know, in a cloud conference right now, of course, cloud, right? Right. Is a very important part of our corporate strategy. And our customers are asking us that. Why? Because they don't wanna manage the software, they want the API platform, they don't, don't wanna manage it. >>Well, no, nobody does. And there are a few stragglers, >>A few, a few. And for them there is the on-prem >>Platform. Fine, let 'em go. Right? Exactly. But if you wanna make it a little quick and dirty, hand it off, right? Oh, >>That's exactly right. Yes. >>Let Con do the heavy lifting for you. Hey Marco, thanks for the time. Yeah, thank you so much. We appreciate, and again, congratulations on what appears to be a pretty good show for you guys. Yeah, thank you. Well done. All right, we continue our discussions here at aws. Reinvent 22. You're watching the Cube, the leader in high tech coverage. >>Okay.

Published Date : Dec 1 2022

SUMMARY :

With me to talk about what Kong's to Well, thanks for having me How's the week been for you you know, customers or, you know, people are trying to make when, when adopting these new technologies. had this, you know, giant elephant. services or data that we have built, like an assembly line of software, you know, you know, big upside and, and I, I don't wanna say downside, Our teams, you know, I'm speaking with customers here at Reinvent, I feel like there is a big dilemma in, you know, with certain organizations where, Because it's like you said, We know the outcome that we want to achieve. You know, how are you answering that call specifically at how, And so you have multiple teams at different stages of their journey, And so how do we make that network reliable without Can you gimme some examples? Well, we think that, you know, we can do that in two, two ways. And so being able to run on a single cloud, multi-cloud, single cluster, multi cluster VMs and obviously with APIs and with their integral place, you know, the first attack vector for any, you know, malicious store party. And here you will see more exotic solutions for API security, Before I let you go, you've had some announcements leading up here to the show that's just to hit a few of those And you know, in a cloud conference right now, of course, cloud, right? And there are a few stragglers, And for them there is the on-prem But if you wanna make it a little quick and dirty, That's exactly right. and again, congratulations on what appears to be a pretty good show for you guys.

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Austin Parker, Lightstep | AWS re:Invent 2022


 

(lively music) >> Good afternoon cloud community and welcome back to beautiful Las Vegas, Nevada. We are here at AWS re:Invent, day four of our wall to wall coverage. It is day four in the afternoon and we are holding strong. I'm Savannah Peterson, joined by my fabulous co-host Paul Gillen. Paul, how you doing? >> I'm doing well, fine Savannah. You? >> You look great. >> We're in the home stretch here. >> Yeah, (laughs) we are. >> You still look fresh as a daisy. I don't know how you do it. >> (laughs) You're too kind. You're too kind, but I'm vain enough to take that compliment. I'm very excited about the conversation that we're going to have up next. We get to get a little DevRel and we got a little swagger on the stage. Welcome, Austin. How you doing? >> Hey, great to be here. Thanks for having me. >> Savannah: Yeah, it's our pleasure. How's the show been for you so far? >> Busy, exciting. Feels a lot like, you know it used to be right? >> Yeah, I know. A little reminiscent of the before times. >> Well, before times. >> Before we dig into the technical stuff, you're the most intriguingly dressed person we've had on the show this week. >> Austin: I feel extremely underdressed. >> Well, and we were talking about developer fancy. Talk to me a little bit about your approach to fashion. Wasn't expecting to lead with this, but I like this but I like this actually. >> No, it's actually good with my PR. You're going to love it. My approach, here's the thing, I give free advice all the time about developer relations, about things that work, have worked, and don't work in community and all that stuff. I love talking about that. Someone came up to me and said, "Where do you get your fashion tips from? What's the secret Discord server that I need to go on?" I'm like, "I will never tell." >> Oh, okay. >> This is an actual trait secret. >> Top secret. Wow! Talk about. >> If someone else starts wearing the hat, then everyone's going to be like, "There's so many white guys." Look, I'm a white guy with a beard that works in technology. >> Savannah: I've never met one of those. >> Exactly, there's none of them at all. So, you have to do something to kind stand out from the crowd a little bit. >> I love it, and it's a talk trigger. We're talking about it now. Production team loved it. It's fantastic. >> It's great. >> So your DevRel for Lightstep, in case the audience isn't familiar tell us about Lightstep. >> So Lightstep is a cloud native observability platform built at planet scale, and it powers observability at some places you've heard of like Spotify, GitHub, right? We're designed to really help developers that are working in the cloud with Kubernetes, with these huge distributed systems, understand application performance and being able to find problems, fix problems. We're also part of the ServiceNow family and as we all know ServiceNow is on a mission to help the world of work work better by powering digital transformation around IT and customer experiences for their many, many, many global 2000 customers. We love them very much. >> You know, it's a big love fest here. A lot of people have talked about the collaboration, so many companies working together. You mentioned unified observability. What is unified observability? >> So if you think about a tradition, or if you've heard about this traditional idea of observability where you have three pillars, right? You have metrics, and you have logs, and you have traces. All those three things are different data sources. They're picked up by different tools. They're analyzed by different people for different purposes. What we believe and what we're working to accomplish right now is to take all that and if you think those pillars, flip 'em on their side and think of them as streams of data. If we can take those streams and integrate them together and let you treat traces and metrics and logs not as these kind of inviolate experiences where you're kind of paging between things and going between tab A to tab B to tab C, and give you a standard way to query this, a standard way to display this, and letting you kind of find the most relevant data, then it really unlocks a lot of power for like developers and SREs to spend less time like managing tools. You know, figuring out where to build their query or what dashboard to check, more just being able to like kind of ask a question, get an answer. When you have an incident or an outage that's the most important thing, right? How quickly can you get those answers that you need so that you can restore system health? >> You don't want to be looking in multiple spots to figure out what's going on. >> Absolutely. I mean, some people hear unified observability and they go to like tool consolidation, right? That's something I hear from a lot of our users and a lot of people in re:Invent. I'll talk to SREs, they're like, "Yeah, we've got like six or seven different metrics products alone, just on services that they cover." It is important to kind of consolidate that but we're really taking it a step lower. We're looking at the data layer and trying to say, "Okay, if the data is all consistent and vendor neutral then that gives you flexibility not only from a tool consolidation perspective but also you know, a consistency, reliability. You could have a single way to deploy your observability out regardless of what cloud you're on, regardless if you're using Kubernetes or Fargate or whatever else. or even just Bare Metal or EC2 Bare Metal, right? There's been so much historically in this space. There's been a lot of silos and we think that unify diversability means that we kind of break down those silos, right? The way that we're doing it primarily is through a project called OpenTelemetry which you might have heard of. You want to talk about that in a minute? . >> Savannah: Yeah, let's talk about it right now. Why don't you tell us about it? Keep going, you're great. You're on a roll. >> I am. >> Savannah: We'll just hang out over here. >> It's day four. I'm going to ask the questions and answer the questions. (Savannah laughs) >> Yes, you're right. >> I do yeah. >> Open Tele- >> OpenTelemetry . >> Explain what OpenTelemetry is first. >> OpenTelemetry is a CNCF project, Cloud Native Computing Foundation. The goal is to make telemetry data, high quality telemetry data, a builtin feature of cloud native software right? So right now if you wanted to get logging data out, depending on your application stack, depending on your application run time, depending on language, depending on your deployment environment. You might have a lot... You have to make a lot of choices, right? About like, what am I going to use? >> Savannah: So many different choices, and the players are changing all the time. >> Exactly, and a lot of times what people will do is they'll go and they'll say like, "We have to use this commercial solution because they have a proprietary agent that can do a lot of this for us." You know? And if you look at all those proprietary agents, what you find very quickly is it's very commodified right? There's no real difference in what they're doing at a code level and what's stopped the industry from really adopting a standard way to create this logs and metrics and traces, is simply just the fact that there was no standard. And so, OpenTelemetry is that standard, right? We've got dozens of companies many of them like very, many of them here right? Competitors all the same, working together to build this open standard and implementation of telemetry data for cloud native software and really any software right? Like we support over 12 languages. We support Kubernetes, Amazon. AWS is a huge contributor actually and we're doing some really exciting stuff with them on their Amazon distribution of OpenTelemetry. So it's been extremely interesting to see it over the past like couple years go from like, "Hey, here's this like new thing that we're doing over here," to really it's a generalized acceptance that this is the way of the future. This is what we should have been doing all along. >> Yeah. >> My opinion is there is a perception out there that observability is kind of a commodity now that all the players have the same set of tools, same set of 15 or 17 or whatever tools, and that there's very little distinction in functionality. Would you agree with that? >> I don't know if I would characterize it that way entirely. I do think that there's a lot of duplicated effort that happens and part of the reason is because of this telemetry data problem, right? Because you have to wind up... You know, there's this idea of table stakes monitoring that we talk about right? Table stakes monitoring is the stuff that you're having to do every single day to kind of make sure your system is healthy to be able to... When there's an alert, gets triggered, to see why it got triggered and to go fix it, right? Because everyone has the kind of work on that table stake stuff and then build all these integrations, there's very little time for innovation on top of that right? Because you're spending all your time just like working on keeping up with technology. >> Savannah: Doing the boring stuff to make sure the wheels don't fall off, basically. >> Austin: Right? What I think the real advantage of OpenTelemetry is that it really, from like a vendor perspective, like it unblocks us from having to kind of do all this repetitive commodified work. It lets us help move that out to the community level so that... Instead of having to kind of build, your Kubernetes integration for example, you can just have like, "Hey, OpenTelemetry is integrated into Kubernetes and you just have this data now." If you are a commercial product, or if you're even someone that's interested in fixing a, scratching a particular itch about observability. It's like, "I have this specific way that I'm doing Kubernetes and I need something to help me really analyze that data. Well, I've got the data now I can just go create a project. I can create an analysis tool." I think that's what you'll see over time as OpenTelemetry promulgates out into the ecosystem is more people building interesting analysis features, people using things like machine learning to analyze this large amount, large and consistent amount of OpenTelemetry data. It's going to be a big shakeup I think, but it has the potential to really unlock a lot of value for our customers. >> Well, so you're, you're a developer relations guy. What are developers asking for right now out of their observability platforms? >> Austin: That's a great question. I think there's two things. The first is that they want it to just work. It's actually the biggest thing, right? There's so many kind of... This goes back to the tool proliferation, right? People have too much data in too many different places, and getting that data out can still be really challenging. And so, the biggest thing they want is just like, "I want something that I can... I want a lot of these questions I have to ask, answered already and OpenTelemetry is going towards it." Keep in mind it's the project's only three years old, so we obviously have room to grow but there are people running it in production and it works really well for them but there's more that we can do. The second thing is, and this isn't what really is interesting to me, is it's less what they're asking for and more what they're not asking for. Because a lot of the stuff that you see people, saying around, "Oh, we need this like very specific sort of lower level telemetry data, or we need this kind of universal thing." People really just want to be able to get questions or get questions answered, right? They want tools that kind of have these workflows where you don't have to be an expert because a lot of times this tooling gets locked behind sort of is gate kept almost in a organization where there are teams that's like, "We're responsible for this and we're going to set it up and manage it for you, and we won't let you do things outside of it because that would mess up- >> Savannah: Here's your sandbox and- >> Right, this is your sandbox you can play in and a lot of times that's really useful and very tuned for the problems that you saw yesterday, but people are looking at like what are the problems I'm going to get tomorrow? We're deploying more rapidly. We have more and more intentional change happening in the system. Like it's not enough to have this reactive sort of approach where our SRE teams are kind of like or this observability team is building a platform for us. Developers want to be able to get in and have these kind of guided workflows really that say like, "Hey, here's where you're starting at. Let's get you to an answer. Let's help you find the needle in the haystack as it were, without you having to become a master of six different or seven different tools." >> Savannah: Right, and it shouldn't be that complicated. >> It shouldn't be. I mean we've certainly... We've been working on this problem for many years now, starting with a lot of our team that started at Google and helped build Google's planet scale monitoring systems. So we have a lot of experience in the field. It's actually one... An interesting story that our founder or now general manager tells BHS, Ben Sigelman, and he told me this story once and it's like... He had built this really cool thing called Dapper that was a tracing system at Google, and people weren't using it. Because they were like, "This is really cool, but I don't know how to... but it's not relevant to me." And he's like, the one thing that we did to get to increase usage 20 times over was we just put a link. So we went to the place that people were already looking for that data and we added a link that says, "Hey, go over here and look at this." It's those simple connections being able to kind of draw people from like point A to point B, take them from familiar workflows into unfamiliar ones. You know, that's how we think about these problems right? How is this becoming a daily part of someone's usage? How is this helping them solve problems faster and really improve their their life? >> Savannah: Yeah, exactly. It comes down to quality of life. >> Warner made the case this morning that computer architecture should be inherently event-driven and that we are moving toward a world where the person matters less than what the software does, right? The software is triggering events. Does this complicate observability or simplify it? >> Austin: I think that at the end of the day, it's about getting the... Observability to me in a lot of ways is about modeling your system, right? It's about you as a developer being able to say this is what I expect the system to do and I don't think the actual application architecture really matters that much, right? Because it's about you. You are building a system, right? It can be event driven, can be support request response, can be whatever it is. You have to be able to say, "This is what I expect to... For these given inputs, this is the expected output." Now maybe there's a lot of stuff that happens in the middle that you don't really care about. And then, I talk to people here and everyone's talking about serverless right? Everyone... You can see there's obviously some amazing statistics about how many people are using Lambda, and it's very exciting. There's a lot of stuff that you shouldn't have to care about as a developer, but you should care about those inputs and outputs. You will need to have that kind of intermediate information and understand like, what was the exact path that I took through this invented system? What was the actual resources that were being used? Because even if you trust that all this magic behind the scenes is just going to work forever, sometimes it's still really useful to have that sort of lower level abstraction, to say like, "Well, this is what actually happened so that I can figure out when I deployed a new change, did I make performance better or worse?" Or being able to kind of segregate your data out and say like... Doing AB testing, right? Doing canary releases, doing all of these things that you hear about as best practices or well architected applications. Observability is at the core of all that. You need observability to kind of do any of, ask any of those higher level interesting questions. >> Savannah: We are here at ReInvent. Tell us a little bit more about the partnership with AWS. >> So I would have to actually probably refer you to someone at Service Now on that. I know that we are a partner. We collaborate with them on various things. But really at Lightstep, we're very focused on kind of the open source part of this. So we work with AWS through the OpenTelemetry project, on things like the AWS distribution for OpenTelemetry which is really... It's OpenTelemetry, again is really designed to be like a neutral standard but we know that there are going to be integrators and implementers that need to package up and bundle it in a certain way to make it easy for their end users to consume it. So that's what Amazon has done with ADOT which is the shortening for it. So it's available in several different ways. You can use it as like an SDK and drop it into your application. There's Lambda layers. If you want to get Lambda observability, you just add this extension in and then suddenly you're getting OpenTelemetry data on the other side. So it's really cool. It's been a really exciting to kind of work with people on the AWS side over the past several years. >> Savannah: It's exciting, >> I've personally seen just a lot of change. I was talking to a PM earlier this week... It's like, "Hey, two years ago I came and talked to you about OpenTelemetry and here we are today. You're still talking about OpenTelemetry." And they're like, "What changes?" Our customers have started coming to us asking for OpenTelemetry and we see the same thing now. >> Savannah: Timing is right. >> Timing is right, but we see the same thing... Even talking to ServiceNow customers who are... These very big enterprises, banks, finance, healthcare, whatever, telcos, it used to be... You'd have to go to them and say like, "Let me tell you about distributed tracing. Let me tell you about OpenTelemetry. Let me tell you about observability." Now they're coming in and saying, "Yeah, so we're standard." If you think about Kubernetes and how Kubernetes, a lot of enterprises have spent the past five-six years standardizing, and Kubernetes is a way to deploy applications or manage containerized applications. They're doing the same journey now with OpenTelemetry where they're saying, "This is what we're betting on and we want partners we want people to help us go along that way." >> I love it, and they work hand in hand in all CNCF projects as well that you're talking about. >> Austin: Right, so we're integrated into Kubernetes. You can find OpenTelemetry and things like kept in which is application standards. And over time, it'll just like promulgate out from there. So it's really exciting times. >> A bunch of CNCF projects in this area right? Prometheus. >> Prometheus, yeah. Yeah, so we inter-operate with Prometheus as well. So if you have Prometheus metrics, then OpenTelemetry can read those. It's a... OpenTelemetry metrics are like a super set of Prometheus. We've been working with the Prometheus community for quite a while to make sure that there's really good compatibility because so many people use Prometheus you know? >> Yeah. All right, so last question. New tradition for us here on theCUBE. We're looking for your 32nd hot take, Instagram reel, biggest theme, biggest buzz for those not here on the show floor. >> Oh gosh. >> Savannah: It could be for you too. It could be whatever for... >> I think the two things that are really striking to me is one serverless. Like I see... I thought people were talking about servers a lot and they were talking about it more than ever. Two, I really think it is observability right? Like we've gone from observability being kind of a niche. >> Savannah: Not that you're biased. >> Huh? >> Savannah: Not that you're biased. >> Not that I'm biased. It used to be a niche. I'd have to go niche thing where I would go and explain what this is to people and nowpeople are coming up. It's like, "Yeah, yeah, we're using OpenTelemetry." It's very cool. I've been involved with OpenTelemetry since the jump, since it was started really. It's been very exciting to see and gratifying to see like how much adoption we've gotten even in a short amount of time. >> Yeah, absolutely. It's a pretty... Yeah, it's been a lot. That was great. Perfect soundbite for us. >> Austin: Thanks, I love soundbites. >> Savannah: Yeah. Awesome. We love your hat and your soundbites equally. Thank you so much for being on the show with us today. >> Thank you for having me. >> Savannah: Hey, anytime, anytime. Will we see you in Amsterdam, speaking of KubeCon? Awesome, we'll be there. >> There's some real exciting OpenTelemetry stuff coming up for KubeCon. >> Well, we'll have to get you back on theCUBE. (talking simultaneously) Love that for us. Thank you all for tuning in two hour wall to wall coverage here, day four at AWS re:Invent in fabulous Las Vegas, Nevada, with Paul Gillin. I'm Savannah Peterson and you're watching theCUBE, the leader in high tech coverage. (lively music)

Published Date : Dec 1 2022

SUMMARY :

and we are holding strong. I'm doing well, fine Savannah. I don't know how you do it. and we got a little swagger on the stage. Hey, great to be here. How's the show been for you so far? Feels a lot like, you A little reminiscent of the before times. on the show this week. Well, and we were talking server that I need to go on?" Talk about. then everyone's going to be like, something to kind stand out and it's a talk trigger. in case the audience isn't familiar and being able to find about the collaboration, and going between tab A to tab B to tab C, in multiple spots to and they go to like tool Why don't you tell us about it? Savannah: We'll just and answer the questions. The goal is to make telemetry data, and the players are changing all the time. Exactly, and a lot of and that there's very little and part of the reason is because of this boring stuff to make sure but it has the potential to really unlock What are developers asking for right now and we won't let you for the problems that you saw yesterday, Savannah: Right, and it And he's like, the one thing that we did It comes down to quality of life. and that we are moving toward a world is just going to work forever, about the partnership with AWS. that need to package up and talked to you about OpenTelemetry and Kubernetes is a way and they work hand in hand and things like kept in which A bunch of CNCF projects So if you have Prometheus metrics, We're looking for your 32nd hot take, Savannah: It could be for you too. that are really striking to me and gratifying to see like It's a pretty... on the show with us today. Will we see you in Amsterdam, OpenTelemetry stuff coming up I'm Savannah Peterson and

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Rod Stuhlmuller & Eric Norman | AWS re:Invent 2022


 

>>Oh, welcome back to the Cube here at aws Reinvent 22. As we continue our coverage here, the AWS Global Showcase, the Startup Showcase, John Wall is here hosting for the Cube as we've been here all week. Hope you're enjoying our coverage here. This is day three, by the way. We're wrapping it up shortly with us to talk about what's going on in the, kind of the hotel world in it and what's going on in the cloud, especially at I hg is Eric Norman, head of infrastructure, architecture, and innovation at I H G Hotels and Resorts. Eric, good to see you, >>Sir. Oh, thank you. And thank you for inviting me. Yeah, >>You bet. Glad to have you board here on the queue. First time, I think too, by the way, right? >>It is. And can I just tell you who IHG is >>Real quick? Yeah, wait a second. First I want another rest. I got Introduc to Rod Stuller, who is the Vice president and of Solutions marketing at Aviatrix and Rod. Good to see you, sir. Thanks a lot. Now let's talk about I ih. >>Great. Well, IHGs a a hospitality company, it's been around for 200 years, that has 17 brands globally in over a hundred countries. We sleek, you know, up could up to 888,000 people a night. So it's a pretty large company that we compete with, you know, all the hotel companies globally. >>So let's talk about your, your footprint right now in, in terms of what your needs are, because you've mentioned obviously a lot of, you have a lot of customers needs, you have a lot of internal stakeholder needs. Yeah. So just from that perspective, how are you balancing out, you know, the products you wanna launch as opposed to the, on the development side and the maintenance side? >>Yeah, I mean we, we have focused our, our attention to our, our guests and our hotels globally and, and taking technology and from a foundation, getting it at, at the edge so that way the consumer and the hotel owner can deliver a quality product to a guest experience. You know, we've have moved larger, a large deployment of our mission critical applications over the last five years really, of moving into more SaaS and infrastructure like AWS and GCP and, and leveraging their global scale to be able to deliver at the edge or get closer to the edge. And so we've, you know, I'm pretty sure you've seen, you know, kind of people building, you know, mission critical apps. You know, probably in the last three years it's probably escalating and more of like a hockey stick of moving stuff. I'd love to hear what AVIA is seeing. Oh >>Yeah. Now we're, we're seeing that quite a bit, right? As people move into the cloud, it's now business critical applications that are going there. So good enough isn't good enough anymore, right? It has to be, you know, a powerful capability that's business critical, can support that, give people the ability to troubleshoot it when something goes wrong. And then multi-cloud, you mentioned a couple different cloud companies, a lot of enterprises are moving to multiple clouds and you don't want to have to do it differently in every cloud. You want a infrastructure management layer that allows you to do that across >>Clouds. So how do you go about that, you know, deciding what goes where. I mean, it sounds like a simple question, but, but if you are dealing in a lot of different kinds of environments, different needs and different requirements, whatever, you know, how are you sorting out, delegating, you know, you know, you're, you're you're gonna be working here, you're gonna be >>Working there. Yeah. So we built some standards base that says, you know, certain types of apps, you know, transactional base, you know, go to this cloud provider and data analytics that's gonna go to another, another cloud provider based on our decision of key capability, native capability, and, and also coverage. You know, cuz we are in China, right? You know, you know, I, I've gotta be able to get into China and, and build not only a network that can support that, but also business apps locally to meet, compete with compliance, regulatory type activities. I mean, even in, in the US market, I got, you know, California privacy laws, you know, you have globally, you've gotta deal with getting data applications into compliance for those globally, right? >>Yeah. So, so you got that compliance slash governance Yeah. Issue. Huge issue. Yeah. I would think for you, you gotta decide who's gonna get to what when, and also we have to meet certain regulatory standards as you pointed out. And not just there, but you got European footprint, right? I mean, you're global. Yeah. So, so you know, handling that kind of scope or scale, what kind of nightmares or challenges does that provide you and how's Aviatrix helping you solve >>That? Yeah, in the early days, you know, we were using cloud native, you know, constructs for networking and a little bit of a security type angle to it. What we found was, you know, you can't get the automation you need. You can't get the, the scalability, you know, cuz we're, we're trying to shift left our, you know, our DevOps and our ability to deploy infrastructure. Aviatrix had come in and, and provided a, a solution that gets us there quicker than anybody else. It's allow us to, you know, build a mesh network across all our regions globally. I'm able to deploy, you know, new landing zones or, you know, public cloud fairly quickly with my, you know, networking construct. We also, we found that because we are a multi hybrid cloud, we, we introduced on the edge a a new network. We had to introduce a performance hub architecture that's using Equinix that sits in every region in every public cloud and partner. Cuz all our partners, you know, we, we've moved a lot of stuff to sas. You know, Amadeus is our centralized reservation system. That's our key, you know? Sure. You know, reservation tool, it's so sourced out. I need to bring them in and I need to get data that's closer to where, in a region to where it needs the land so I can process it. Right. >>And it's a big world out there too. I mean, you're, you're not in your head Rod. So talk about if you would share some of the, the aviatrix experience in that regard. When you have a client like this that has these, you know, multinational locations and, and yet you're looking for some consistency and some uniformity. You don't, you know, you can't be reinventing the wheel every time something pops up, right? >>Right. No. And then, and it's about agility and speed and, you know, being able to do it with less people than you used to have to do things, right? You, you want to be able to give the developers what they need when they need it. There was a time when people were going around it, swiping their credit card and, and saying, it doesn't give me what I need. And so cloud is supposed to change that. So we're trying to deliver the ability to do that for the developers a lot faster than had been done in the past. But at the same time, giving the enterprise the controls, the security, the compliance that they need. And sometimes those things got in the way, but now we're building systems that allow that to happen at, at the piece that developers needed to happen. >>But what Rod said about, you know, one of the big things you sparked my thinking is it also, you know, building a overlay of the cloud native construct allows for visibility that, you know, you didn't have, you know, from a developer or even a operations day two operations, now you get that visibility into the network space and controls and management of that space a lot easier now, you know? >>Yeah. I mean, business critical applications, right? People, the people, the business does not care about networking, right? They see it as electricity and if it's down somebody else's problem to fix it. But the people who do need to keep it up, they need the telemetry. They need the ability to understand, are we trending in the wrong direction? Should we be doing something so that we don't get to the point where it goes down? And that's the kind of information that we're providing in this multi-cloud environment. You mentioned Equinix, we, we just have a partnership with Equinix where we're extending the cloud operational model that Aviatrix delivers all the way out to Equinix and that global fabric that you're talking about. So this is allowing the, the comp companies to have that visibility, that operational ability all the way globally. >>Yeah. Because you know, when you start building all these clouds now and multi regions, multiple AZs or different cloud providers or SaaS providers, you're moving data all over the place. And if you, if you don't have a single pane of glass to see that entire network and be able to route stuff accordingly, it's gonna be a zoo. It's not gonna >>Work. We were, I was talking earlier with, with another guest and we were just talking about companies in your case, I, I IHG kind of knowing what you have and it's not like such a basic thing he said, but yeah, you'd be surprised how many people don't know what they have. Oh, yeah. And so they're trying to provide that visibility and, and, and awareness. So, so I'm kind of curious because you were just the next interview up, so sorry Ken, but, but do you know what you have, I mean, are you learning what you have or is how do you identify, prioritize? How valuable is this asset as opposed to this can wait? I mean, is that still an ongoing process for >>You? It, it's definitely an ongoing process. I mean, we've done over the last three years of constantly assessing all our inventory of what we have, making sure we have the right mo roadmaps for each of the apps and products that we have. Cause we've turned to more of a product driven organization and a DevOps and we're, we're moving more and more product teams onto that DevOps process. Yep. So we can shift left a lot of the activities that developer in the past had to go over a fence to ask for help and, and, you know, kind of the automation of the network and the security built in allows us to be able to shift that left. >>Did that, I, you were saying too three years, right? You've been on, on this path Yep. Going back then to 2019 right. Pandemic hits, right. The world changes. How has that affected this three year period for you? And where are you in terms of where you expected to be and, and Yep. And then what's your, what are your headlights seeing down the road as to what your, your eventual journey, how you want that to end? >>I probably, the biggest story that we have a success story is when the pandemic did happen, you know, all our call centers, all agents had to go home. We were able within 30 days be able to bring up remote desktops, you know, workspaces an a uws and give access to globally in China and in Singapore and in the Americas. There's >>No small task there, >>That's for sure. So we built a desktop, certified it, and, and agents were able to answer calls for guests, you know, you know, so it was a huge success to us. Sure. It did slow down. I mean, during the pandemic it did slow us down from what gets migrated. You know, our focus is, you know, again, back to what I was saying earlier is around our guests and our loyalty and, you know, how do we give value back to our hotel owners and our guests? >>And how do you measure that? I mean, how do you know that what you're doing is working with, with that key audience? >>We'd measured by, you know, one occupa >>There so many, how many people do we have in the rooms? Right? But in terms of the interface, in terms of the effectiveness, the applications, in terms of what you're offering. Yeah. >>It gets back to uptime of our systems and you know, being able to deploy an application in multiple regions elevates the availability of the product to our guest. You know, the longer I'm up, the more revenue I can produce. Right. So, you know, so we, we try to, you know, we measure also guest satisfaction at the properties, you know, them using our tech and that kind of stuff to >>Be so you surveying just to find out what, how they feel about, so some, >>Cause we have a lot of tech inside of our hotels that allow for, we have ISG connect, which allows for people to go from one hotel another and not ask for passwords and, you know, that kind of stuff. >>That would not be made by the way. I'd be begging for help. Let's talk about skills, because I hear that a lot. Talk a lot about that this week. Hearing that, that, you know, the advancement of knowledge is obviously a very powerful thing, but it's also a bit of a shortcoming right now in terms of, of having a need for skills and not having that kind of firepower horsepower on your bench. What, what do you see in that regard? And, and first off, what did you see about it? And then I'll follow >>Up with Yeah, I mean, over our journey, it started off where you didn't have the skills, you know, you didn't have the skill from an operations engineering architecture. So we went on a, you know, you know, how do we build training programs? How do we get, you know, tools to, to either virtual training, bringing teachers, we built, you know, daily, our weekly calls where we bring our experts from our vendors in there to be able to ask questions to help engineering people or architecture people or operations to ask questions and get answers. You know, we, we've been on a role of, you know, upscaling over the last three years and we continue to drive that, you know, we have lunch and learns that we bring people to. Yep. You know, and, and we, and we, we ta tailor the, the content for that training based on what we are consuming and what we're using as opposed to just a, you know, a broad stroke of, of public cloud or, it's >>Almost like you don't have to be holistic about it. You just need to, what do you need to know to >>Make >>Them successful, to be better at what you're doing here? Right. Sure. >>And that's been huge. And, >>And yeah, we, and we have a program called ace, which is AVIATRIX certified engineer. And there's a bunch of different types of classes. So if you're a networking person in the past it's like A C C I E, but we have about 18,000 people over the last three years who have gone through that training. One of them. One of them, right? Is that right? Yeah. Yeah. And, and this is not necessarily about aviatrix. What we're doing is trying to give multi-cloud, you know, networking expertise because a lot of the people that we're talking about are coming from the data center world. And networking is so different in the cloud. We're helping them understand it's not as scary as they might think. Right. If your whole career has been networking in the data center and all of a sudden there's this cloud thing that you don't really understand, you need somebody to help you sort of get there. And we're doing that in a multi-cloud way. And we have all kinds of different levels to teach people how to do, do infrastructure as code. That's another thing, you know, data center guys, they never did infrastructure as code. It was, you had to bolt it in and plug stuff in. Right. But now things are being done much faster with infrastructure as code. And we're teaching people how >>To do that. Yeah. I mean, yesterday, one of the keynotes is about the partner in the, the marketplace. And they use the image imagery of, of marathon runner, you know, a marathon runner. Yeah. You could do a marathon by yourself, but if you want to improve and become a, a great marathon runner, you need a coach, you need nutritionist, you need people running with you to, to make that engine go faster a little bit. Yeah, exactly. And you know, having a partner like Aviatrix helps you know the team to be successful. >>Well, it is, it is a marathon, not a sprint. That's for sure. And you've been on this kind of three year jog. You might feel like you've been running a marathon a little bit, but it sounds like you're really off to a great start and, and have a pretty good partnership here. So thank you. Congratulations on that, Eric. Thank you for being with us. And Rod, same to you. Thank you. Appreciate the time here on the AWS Global Showcase. I'm John Wal, you're watching The Cube. We're out in Las Vegas and of course the cube, as you well know, is the leader in high tech coverage.

Published Date : Dec 1 2022

SUMMARY :

the AWS Global Showcase, the Startup Showcase, John Wall is here hosting for And thank you for inviting me. Glad to have you board here on the queue. And can I just tell you who IHG is I got Introduc to Rod Stuller, who is the Vice So it's a pretty large company that we compete with, you know, out, you know, the products you wanna launch as opposed to the, on the development side and the maintenance side? And so we've, you know, I'm pretty sure you've seen, you know, kind of people building, It has to be, you know, a powerful capability that's business critical, can support that, whatever, you know, how are you sorting out, delegating, you know, I mean, even in, in the US market, I got, you know, California privacy laws, So, so you know, handling that kind of scope Yeah, in the early days, you know, we were using cloud native, you know, constructs for networking You don't, you know, you can't be reinventing the wheel every you know, being able to do it with less people than you used to have to do things, They need the ability to understand, are we trending data all over the place. up, so sorry Ken, but, but do you know what you have, I mean, are you learning what you have you know, kind of the automation of the network and the security built in allows us to be able to shift And where are you in terms of where you expected to be and, and Yep. you know, all our call centers, all agents had to go home. You know, our focus is, you know, again, back to what I was saying earlier But in terms of the interface, in terms of the effectiveness, the applications, It gets back to uptime of our systems and you know, being able to deploy an application in multiple and, you know, that kind of stuff. you know, the advancement of knowledge is obviously a very powerful thing, but it's also a bit of a shortcoming So we went on a, you know, you know, how do we build training programs? You just need to, what do you need to know to Them successful, to be better at what you're doing here? And that's been huge. trying to give multi-cloud, you know, networking expertise because a lot of the people that we're And you know, We're out in Las Vegas and of course the cube, as you well know,

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Glen Kurisingal & Nicholas Criss, T-Mobile | AWS re:Invent 2022


 

>>Good morning friends. Live from Las Vegas. It's the Cube Day four of our coverage of AWS. Reinvent continues. Lisa Martin here with Dave Valante. You >>Can tell it's day four. Yeah. >>You can tell, you >>Get punchy. >>Did you? Yes. Did you know that the Vegas rodeo is coming into town? I'm kind of bummed down, leaving tonight. >>Really? You rodeo >>Fan this weekend? No, but to see a bunch of cowboys in Vegas, >>I'd like to see the Raiders. I'd like to see the Raiders get tickets. >>Yeah. And the hockey team. Yeah. We have had an amazing event, Dave. The cubes. 10th year covering reinvent 11th. Reinvent >>Our 10th year here. Yeah. Yes. Yeah. I mean we covered remotely in during Covid, but >>Yes, yes, yes. Awesome content. Anything jump out at you that we really, we, we love talking to aws, the ecosystem. We got a customer next. Anything jump out at you that's really a kind of a key takeaway? >>Big story. The majority of aws, you know, I mean people ask me what's different under a Adam than under Andy. And I'm like, really? It's the maturity of AWS is what's different, you know, ecosystem, connecting the dots, moving towards solutions, you know, that's, that's the big thing. And it's, you know, in a way it's kind of boring relative to other reinvents, which are like, oh wow, oh my god, they announced outposts. So you don't see anything like that. It's more taking the platform to the next level, which is a good >>Thing. The next level it is a good thing. Speaking of next level, we have a couple of next level guests from T-Mobile joining us. We're gonna be talking through their customers story, their business transformation with aws. Glenn Curing joins us, the director product and technology. And Nick Chris, senior manager, product and technology guys. Welcome. Great to have you on brand. You're on T-Mobile brand. I love it. >>Yeah, >>I mean we are always T-Mobile. >>I love it. So, so everyone knows T-Mobile Blend, you guys are in the digital commerce domain. Talk to us about what that is, what functions that delivers for T-Mobile. Yeah, >>So the digital commerce domain operates and runs a platform called the Digital commerce platform. What this essentially does, it's a set of APIs that are headless that power the shopping experiences. When you talk about shopping experiences at T-Mobile, a customer comes to either a T-Mobile website or goes to a store. And what they do is they start with the discovery process of a phone. They take it through the process, they decide to purchase the phone day at, at the phone to cart, and then eventually they decide to, you know, basically pull the trigger and, and buy the phone at, at which point they submit the order. So that whole experience, essentially from start to finish is powered by the digital commerce platform. Just this year we have processed well over three and a half million orders amounting to a billion and a half dollars worth of business for T-Mobile. >>Wow. Big outcomes. Nick, talk about the before stage, obviously the, the customer experience is absolutely critical because if, if it goes awry, people churn. We know that and nobody wants, you know, brand reputation is is at stake. Yep. Talk about some of the challenges before that you guys faced and how did you work with AWS and part its partner ecosystem to address those challenges? >>Sure. Yeah. So actually before I started working with Glen on the commerce domain, I was part of T-Mobile's cloud team. So we were the team that kind of brought in AWS and commerce platform was really the first tier one system to go a hundred percent cloud native. And so for us it was very much a learning experience and a journey to learn how to operate on the cloud and which was fundamentally different from how we were doing things in the old on-prem days. When >>You talk about headless APIs, you talk, I dunno if you saw Warren a Vogel's keynote this morning, but you're talking about loosely coupled, a loosely coupled system that you can evolve without ripping out the whole system or without bringing the whole system down. Can you explain that in a little bit more >>Detail? Absolutely. So the concept of headless API exactly opens up that possibility. What it allows us to do is to build and operator platform that runs sort of loosely coupled from the user experiences. So when you think about this from a simplistic standpoint, you have a set of APIs that are headless and you've got the website that connects to it, the retail store applications that connect to it, as well as the customer care applications that connect to it. And essentially what that does is it allows us to basically operate all these platforms without being sort of tightly coupled to >>Each other. Yeah, he was talking about this morning when, when AWS announced s3, you know, there was just a handful of services maybe at just two or three. I think now there's 200 and you know, it's never gone down, it's never been, you know, replaced essentially. And so, you know, the whole thing was it's an asynchronous system that's loosely coupled and then you create that illusion of synchronicity for the customer. >>Exactly. >>Which was, I thought, you know, really well described, but maybe you guys could talk about what the genesis was for this system. Take us kind of to the, from the before or after, you know, the classic as as was and the, and as is. Did you talk about that? >>Yeah, I can start and then hand it off to Nick for some more details. So we started this journey back in 2016 and at that point T-Mobile had seven or eight different commerce platforms. Obviously you can think about the complexity involved in running and operating platforms. We've all talked about T-Mobile being the uncarrier. It's a brand that we have basically popularized in the telco industry. We would come out with these massive uncarrier moves and every time that announcement was made, teams have to scramble because you've got seven systems, seven teams, every single system needs to be updated, right? So that's where we started when we kicked off this transformational journey over time, essentially we have brought it down to one platform that supports all these experiences and what that allows us to do is not only time to market gets reduced immensely, but it also allows us to basically reduce our operational cost. Cuz we don't have to have teams running seven, eight systems. It's just one system with one team that can focus on making it a world class, you know, platform. >>Yeah, I think one of the strategies that definitely paid off for us, cuz going all the way back to the beginning, our little platform was powering just a tiny little corner of the, of the webspace, right? But even in those days we approached it from we're gonna build functions in a way that is sort of agnostic to what the experience is gonna be. So over time as we would build a capability that one particular channel needed primary, we were still thinking about all the other channels that needed it. So now over a few years that investment pays off and you have basically the same capabilities working in the same way across all the channels. >>When did the journey start? >>2016. >>2016, yeah. It's been, it's been six years. >>What are some of the game changers in, in this business transformation that you would say these are some of the things that really ignited our transformation? >>Yeah, there's particularly one thing that we feel pretty proud about, which is the fact that we now operate what we call active active stacks. And what that means is you've got a single stack of the eCommerce platform start to finish that can run in an independent manner, but we can also start adding additional stacks that are basically loosely coupled from each other but can, but can run to support the business. What that basically enables is it allows us to run in active active mode, which itself is a big deal from a system uptime perspective. It really changes the game. It allows us to push releases without worrying about any kind of downtime. We've done canary releases, we are in the middle of retail season and we can introduce changes without worrying about it. And more importantly, I think what it has also allowed us to do is essentially practice disaster recovery while doing a release. Cuz that's exactly what we do is every time we do a release we are switching between these separate stacks and essentially are practicing our DR strategy. >>So you do this, it's, it's you separate across regions I presume? Yes. Is that right? Yes. This was really interesting conversation because as you well know in the on-prem world, you never tested that disaster recovery was too risky because you're afraid you're gonna take your whole business down and you're essentially saying that the testing is fundamental to the implementation. >>Absolutely. >>It, it is the thing that you do for every release. So you know, at least every week or so you are doing this and you know, in the old world, the active passive world on paper you had a bunch of capabilities and in in incidents that are even less than say a full disaster recovery scenario, you would end up making the choice not to use that capability because there was too much complexity or risk or problem. When we put this in place. Now if I, I tell people everything we do got easier after that. >>Is it a challenge for you or how do you deal with the challenge? Correct me if it's not a, a challenge that sometimes Amazon services are not available in both regions. I think for instance, the observability thing that they just announced this week is it's not cross region or maybe I'm getting that wrong, but there are services where, you know, you might not be able to do data sharing across region. How do you manage that? Or maybe there's different, you know, levels of certifications. How do you manage that discontinuity or is that not an issue for you? >>Yeah, I mean it, it is certainly a concern and so the stacks, like Glen said, they are largely decoupled and that what that means is practically every component and there's a lot of lot of components in there. I have redundancy from an availability zone point of view. But then where the real magic happens is when you come in as a user to the stack, we're gonna initially kind of lock you on one stack. And then the key thing that we do is we, we understand the difference between what, what we would call the critical data. So think of like your shopping carts and then contextual data that we can relatively easily reload if we need to. And so that critical data is constantly in an async fashion. So it's not interrupting your performance, being broadcast out to a place where we can recover it if we need to, if we need to send you to another stack and then we call that dehydration. And if you end up getting bumped to a new stack, we rehydrate you on that stack and reload that, that contextual data. So to make that whole thing happen, we rely on something we call the global cart store and that's basically powered by Dynamo. So Dynamo is highly, highly reliable and multi >>Reason. So, and, and presume you're doing some form of server list for the stateless stuff and, and maybe taking control of the run time for the stateful things you, are you leaning into to servers and lambda or Not yet cuz you want control over the, the, the EC two and the memory configs. What, what's, I mean, I know we're going inside the plumbing a little bit, but it's kind of fun. >>That's always fun. You >>Went Yeah, and, and it has been a journey. Back in 2016 when we started, we were all on EC twos and across, you know, over the last three or four years we have kind of gone through that journey where we went from easy two to, to containers and we are at some point we'll get to where we will be serverless, we've got a few functions running. But you know, in that journey, I think when you look at the full end of the spectrum, we are somewhere towards the, the process of sort of going from, you know, containers to, to serverless. >>Yeah. So today your team is setting up the containers, they're fencing 'em off, fencing off the app and doing all that sort of sort of semi heavy lifting. Yeah. How do you deal with the, you know, this is one of the things Lisa, you and I were talking about is the skill sets. We always talk about this. What's that? What's your team look like and what are the skill sets that you've got that you're deploying? >>Yeah, I mean, as you can imagine, it's a challenge and it's a, a highly specialized skill set that you need. And you talk about cloud, you know, I, I tell developers when we bring new folks in, in the old days, you could just be like really good at Java and study that for and be good at that for decades. But in the cloud world, you have to be wide in, in your breadth. And so you have to understand those 200 services, right? And so one of the things that really has helped us is we've had a partner. So UST Global is a digital services company and they've really kind of been on the journey up the same timeline that we were. And I had worked with them on the cloud team, you know, before I came to commerce. And when I came to, to the commerce team, we were really struggling, especially from that operational perspective. >>The, the team was just not adapting to that new cloud reality. They were used to the on-prem world, but we brought these folks in because not only were they really able to understand the stuff, but they had built a lot of the platforms that we were gonna be leveraging for commerce with us on the cloud team. So for example, we have built, T-Mobile operates our own customized Kubernetes platform. We've done some stuff for serverless development, C I C D, cloud security. And so not only did these folks have the right skill sets, but they knew how we were approaching it from a T-mobile cloud perspective. And so it's kind of kind of fun to see, you know, when they came on board with this journey with us, we were both, both companies were relatively new and, and learning. Now I look and, you know, I I think that they're like a, a platinum sponsor these days here of aws and so it's kind of cool to see how we've all grown together, >>A lot of evolution, a lot of maturation. Glen, I wanna know from you when we're almost out of time here, but tell me the what the digital commerce domain, you kind of talked about this in the beginning, but I wanna know what's the value in it for me as a customer? All of this under the hood plumbing? Yeah, the maturation, the transformation. How does it benefit mean? >>Great question. So as a customer, all they care about is coming into, going to the website, walking into a store, and without spending too much time completed that transaction and walkout, they don't care about what's under the hood, right? So this transformational journey from, you know, like I talked about, we started with easy twos back in the day. It was what we call the wild west in the, on a cloud native platform to where we have reached today. You know, the journey we have collectively traversed with the USD has allowed us to basically build a system that allows a customer to walk into a store and not spend a whole hour dealing with a sales rep that's trying to sell them things. They can walk in and out quickly, they go to the website, literally within a couple minutes they can complete the transaction and leave. That's what customers want. It is. And that has really sort of helped us when you think about T-Mobile and the fact that we are now poised to be a leader in the US in telco at this whole concept of systems that really empower the customers to quickly complete their transaction has been one of the key components of allowing us to kind of make that growth. Right. So >>Right. And a big driver of revenue. >>Exactly. >>I have one final question for each of you. We're making a Instagram reel, so think about if you had 30 seconds to describe T-Mobile as a technology company that sells phones or a technology company that delights people, what, what would you say if you had a billboard, what would it say about that? Glen, what do you think? >>So T-Mobile, from a technology company perspective, the, the whole purpose of setting up T-mobile's, you know, shopping experience is about bringing customers in, surprising and delighting them with the frictionless shopping experiences that basically allow them to come in and complete the transaction and move on with their lives. It's not about keeping them in the store for too long when they don't want to do it. And essentially the idea is to just basically surprise and delight our customers. >>Perfect. Nick, what would you say, what's your billboard about T-Mobile as a technology company that's delivering great services to its customers? >>Yeah, I think, you know, Glen really covered it well. What I would just add to that is I think the way that we are approaching it these days, really starting from that 2016 period is we like to say we don't think of ourselves as a telco company anymore. We think of ourselves as a technology company that happens to do telco among other things, right? And so we've approached this from a point of view of we're here to provide the best possible experience we can to our customers and we take it personally when, when we don't reach that high bar. And so what we've done in the last few years as a transformation is really given us the toolbox that we need to be able to meet that promise. >>Awesome. Guys, it's been a pleasure having you on the program, talking about the transformation of T-Mobile. Great to hear what you're doing with aws, the maturation, and we look forward to having you back on to see what's next. Thank you. >>Awesome. Thank you so much. >>All right, for our guests and Dave Ante, I'm Lisa Martin, you watching The Cube, the leader in live enterprise and emerging tech coverage.

Published Date : Dec 1 2022

SUMMARY :

It's the Cube Day four of Yeah. I'm kind of bummed down, leaving tonight. I'd like to see the Raiders. We have had an amazing event, Dave. I mean we covered remotely in during Covid, Anything jump out at you that we really, It's the maturity of AWS is what's different, you know, Great to have you on brand. So, so everyone knows T-Mobile Blend, you guys are in the digital commerce domain. you know, basically pull the trigger and, and buy the phone at, at which point they submit Talk about some of the challenges before that you So we were the team that kind of brought in AWS and You talk about headless APIs, you talk, I dunno if you saw Warren a Vogel's keynote this morning, So when you think about this from And so, you know, the whole thing was it's an asynchronous system that's loosely coupled and Which was, I thought, you know, really well described, but maybe you guys could talk about you know, platform. So now over a few years that investment pays off and you have It's been, it's been six years. fact that we now operate what we call active active stacks. So you do this, it's, it's you separate across regions I presume? So you know, at least every week or so you are doing this and you know, you might not be able to do data sharing across region. we can recover it if we need to, if we need to send you to another stack and then we call that are you leaning into to servers and lambda or Not yet cuz you want control over the, You we were all on EC twos and across, you know, over the last three How do you deal with the, you know, this is one of the things Lisa, But in the cloud world, you have to be wide in, And so it's kind of kind of fun to see, you know, when they came on board with this but tell me the what the digital commerce domain, you kind of talked about this in the beginning, you know, like I talked about, we started with easy twos back in the day. And a big driver of revenue. what would you say if you had a billboard, what would it say about that? you know, shopping experience is about bringing customers in, surprising Nick, what would you say, what's your billboard about T-Mobile as a technology company that's delivering great services Yeah, I think, you know, Glen really covered it well. Guys, it's been a pleasure having you on the program, talking about the transformation of T-Mobile. Thank you so much. you watching The Cube, the leader in live enterprise and emerging tech coverage.

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Chris Wegmann & Merim Becirovic | AWS Executive Summit 2022


 

(techno music) >> Welcome back to the Cube. I'm John Walls. We continue our coverage here at AWS reInvent 22. We're in the Venetian in Las Vegas, wrapping up our day one coverage here in the executive summit sponsored by Accenture and with me to talk about Accenture, couple of guys who are no strangers at all to the Cube. In fact, I think we got to give you like alumni passes or something. (Chris and Merim laugh) We got to come up with something like that. Um, Merim Becirovic is with us. Uh, Merim's a global IT at Accenture. And Chris Wegmann, who's already been on once today, as a matter of fact. >> Yeah (indistinct) >> So we're going to start charging you rent, Chris. (Chris and Merim laugh) Uh, global technology and practice lead with the AWS business group at Accenture. Good, glad to have you both back and, um, you're welcome to the Cube any time, by the way. >> So don't be scared. >> Thanks, great to be back. Let's talk about >> Sure. >> What, what you folks have been up to. So, um, you are, as we were talking earlier, you are where a lot of your clients would like to be. You, you've begun this transformation. You have fully migrated to the cloud, you've learned, right? >> Yes. You've hit all the bumps along the way. So talk about your journey. >> Yeah. >> And then how you think that experience could be translated to what your clients are going through. >> Yeah, so I'll, I'll hit it from the lessons learned and working together with our business group partners. We, so Accenture's journey to the cloud is complete. We have finished that journey, and as part of that journey, we have migrated all of the services it takes to run Accenture to the public cloud. So now that's done. That was complete. But now we are this, now it is this cloud continuum living in the cloud. And the, now, the thing we talk about, and I'd love to have Chris, you know, shine a little bit more, is we have built our digital core in a cloud, now. We're no longer dependent on data centers. And that has given us tremendous flexibility around how to enable the business as it has grown significantly since we started this journey a few years back. >> Yeah, you know, Merim, like you talk about, right? We talk about our client, we've talked to our clients about building this digital core, right? And, and we've been through that as Accenture, as a global IT organization, you know. Supporting well over 720,000 people. >> Yeah. >> Right? That growth over the last year has been tremendous. Right? So, without the strong digital core built on cloud, right? We couldn't do that, right? We couldn't add that number of people, right? We couldn't make the, the, the changes were needed during, uh, Covid to bring people home, working from home. You know, whether it being uh, the way we changed our business model or things like that, um, you know that was all enabled by cloud. It couldn't be done without that. And, you know, also the variable in our business, right? Is very tied now to our cloud consumption, right? So, you know, it goes up, it goes down, right? We've, you know, Merim and his team have completely built their, their their core with those, with those concepts uh, in mind. >> Yeah, I mean, you're talking about, you know, 700, 800,000 employees and how many countries did you say? >> 130 different countries, at least. >> 130 different countries. So, I mean, no small task, obviously, uh, to get everything done. When did you start? >> So our cloud journey, effectively, we started in 2015. And we were done, kind of right before Covid around 2019. We took a pause for a couple of different things but we could have probably done that faster. And if we were, if I was to do it again now, today we could probably do it in two to three years, flat. With everything that we've learned so far. >> So what's the application, then, to your clients' experiences that, I mean, been there, done that, right? >> You can, exactly right. I mean, you know, we always say that we want to be our best credential, right? And Merim and his team are our best credential in this space. Um, so, you know, a lot of our customers, you know, struggle making that commitment. A lot of 'em are past that struggle, now. They're committed, they're going. Uh, but I talk to a lot of my customers about, you know, do I, do I migrate? Do I modernize? You know, how do I do it? And, and it was interesting with Accenture, right? It, it started out very much as a migration program. >> Yeah. >> Right, so, we made the decision, Merim and his team made the decision to do a migration and now a modernization, right? And, and that's proven very effective. Uh, it, it's, it's, it's proven, you know, uh, we got that core in place, right? We were able to build off of that versus, you know, spending- it would've taken a lot more time just to start with a modernization approach. >> Yeah. Where, where do you draw the line between the two, between migration and modernization, then? Because just by migrating alone, you are modernizing, you know, some of your operations, so you're getting up to speed. But, but how do you draw that line and then how do you get people to jump over it? >> So I, I'll hit it from how our lessons learned. So, when we first started and we did the migrations it was literally lift and shift. And it was a lot of argument about lift and shift isn't worth it. But we found out it was, because it wasn't just about moving the work loads and keeping it like a data center. It was moving the work loads and then optimizing because everything in the cloud was significantly faster. So then I didn't have to consume all the services the same way I did in the data center. I can actually consume them smaller. But also as time went by, what we learned is, hey, now these services are working here. Which ones are actually costing us more money to run? And not that they were costing more than the data center, but it's relative to the cloud which ones cost more in the cloud? Then we looked at that and said, okay how do we want to modernize those? And then we modernized as container capabilities started the evolving, got much more mature. We shifted a lot of workloads to containers. But otherwise, the other principle we push very hard is big consumption of Lambda and uh, serverless capabilities on Amazon. So we have refactored multiple applications to give us that capability to say we no longer need the IAS capabilities, those servers, those VM's, and we run on, on serverless capability. And what's great about that is, now I don't have a server to patch, to scan, to remediate, to upgrade. I've moved away from that capability. And the teams can focus more on building the business capabilities the business wants. Um, like we did to our pricing team. I don't know if you knew this one, Chris, but all the pricing capability has been redone to be cloud native on, on AWS. >> And how, how do you deal with the folks that, that still kind of have a foot in the on-prem world that, um, that they're just not ready to give it up? You know, they, they like the control, they like the self-management. >> Yeah. >> They, they want to be in charge. >> Well, yeah. I mean, a lot of, a lot of our customers, it's, there's a reason why they need on-prem still. And there is on-prem, let's be clear. I mean, it, it is a hybrid cloud world for most of our, our customers, right? Whether they got manufacturing, whether they've got, you know, datas that are, you know, SCADA systems or, or operational IT systems that have to be close to their, their execution or to their, to their factories and things like that. So that's going to happen. I think everyone, and I shouldn't say everyone, but you know, most of our customers know they need to get there, right? And are somewhere on their journey, right? Very few have not started at all. Uh, but it's about acceleration, right? And I, I do think, um, we're going to see more and more acceleration. We saw it with Covid, right? >> Mm-hm. >> And then, you know, obviously I think we're going to see it again, right? With you know, kind of what's going on with the economy and stuff like that. It, it's, you know, it's a great way to push that change through. >> Right. >> And I, I'm really excited, to be honest what I'm really excited about, if I look at what Merim and his team's doing, is they're just leveraging that digital core and truly taking the investments that the hyper scaler's are making, the AWS's are making, and leveraging 'em. So we're not making that investment, right? We're a capital white company, right? So we don't like making good capital investments, right? And we're taking advantage of the capital investments. And we couldn't do that of the, of the hyper scales. We couldn't do that without being there. Right? >> Right. >> We just couldn't do it. >> And maybe, John, if I can build on that. >> Sure. >> Like, one of, one of the things for me when I think about the cloud is, I'm not alone. You know, because when you're in a data center when you're running a data center, you're kind of on an island. And on that island, if you've got security issues, if you got stuff you're dealing with with attackers, you know, you're, you're kind of on an island and you're alone. Whereas in this world, I am where all the investment is, where all the security capabilities are being built, and I have partners that are there with us that help us when these situations come up. So for me, I'm very uh, grateful that we pushed very hard in the beginning to get here. But I wouldn't have it any other way. For us. >> So like, do you- do you want to live outside the fort? >> Yeah. >> No >> No. (laughs) >> You're exactly right. >> Yeah. >> I don't want to live outside the fort. >> Right. >> There are a lot of bad guys out there right now. >> Yeah. >> All right, so, the journey is over. >> Right. You can unpack your bags and get comfortable, right? (Merim laughs) >> No. >> Hardly. >> No. >> So, so what is the, what has this done in terms of setting you up for your future plans? And, and >> So I'll talk about a couple different things and maybe you can build on it, Chris, from what you're seeing, like for us, we, we got very good at, I hate the concept of just FinOps but it's the way of being in the cloud. It's different than running a data center and uh, the way we think about building services, consuming services, allocating services, provisioning services. There's just so much more flexibility there that we can completely fine tune the service that we want to provide. That helps us from when we think about 360 degree value, as we talk to our clients, for ourselves to say it also helps just simply on the sustainability agenda, right, because now, as Amazon builds their capabilities to be more sustainable, those SKUs are available to us, we can naturally consume those SKUs much more effectively. Um, and then uh, the next thing to me, what I'm, what I'm especially excited about is all the stuff we're doing around network. So, you know, pre-Covid, 95% of our traffic was just straight to the internet because we had already finished the journey. So now what do you need a wide area network for anymore? >> Right. >> If you're not routing traffic between data centers what do you need it for? So, we have been working with, with AWS especially, like building these cloud land type capabilities and consuming it. So think of consuming, uh, network same way as you do the cloud. So I'm excited about that one. >> Yeah. That, that, I'm super excited about that, right? Because you know, network's at the core of everything you do, right? And there's always a lot of concern, hey, when I go to the cloud, my network costs are going to go up, right? Um, but I think we've proven, right? >> Yes. >> Being able, that those costs can come down, right? And we can have a better experience, uh, deal with the ebbs and flows of our business whether it's people working from home, people working in the office, you know, or at the client sites. We, we've, you know, we've got that cloud-based backbone that we support. You know, I, I mean Merim, I agree a hundred percent. I think you and your team have done a great job of cost management, cloud cost management, optimization, right? You didn't stop, right? >> No. >> You didn't lo- you didn't just live after the migration on VMs. Right? You know, you went serverless, you went, you know, containerization. >> Yep. >> Uh, and that's kept our cloud bill going down. >> Yes. >> Right. Versus going up, right? >> Yes. >> And I hear from a lot of customers concerned about cloud costs and that type of stuff, but you've proven right, >> Yes. >> That you can keep it flat, if not going down because you're using those last minutes. Sustainability is the other thing that I truly am, I, I love, right? Is, you know, we're all trying to become a more sustainable, sustainable organization. We're trying to help our clients become more sustainable organizations. And you know, you know, your ability to take on Gravitant processors, right? Which use less power. >> Yes. >> Right? Overnight, right? >> Yes. >> Or, hey, I'm using a, you know a, uh, serverless lambda, whatever, right? And I'm not running that server. >> Right. >> You know, so, you're able to show that sustainability gains, um, you know, very quickly. Which you could not do, right? You know, in just doing cloud basic migrations. >> Well, I tell you what I think is impressive, is that you put your money where your mouth is, right? >> Yep. (laughs) >> Is that, that it's, and, and if I'm going to be a client, not to, you know, give you guys a pat on the back, you don't need it. You're doing great without me. But I'd say you've been there, you've done that. And, and so I can learn from you. You understand my pain. >> Yes. >> You understand my reservations, my challenges and uh, you could be my, my headlights here. (Merim laughs) >> So, I think great approach. Kudos to you and certainly wish you both success and to your fourth and fifth appearances on the Cube. (Merim and Chris laugh) Um, we have slots tomorrow if you're arou- available. So, maybe we'll fill it up >> There you go. >> and bring it back again. >> Awesome. >> Guys, thanks for being here. >> Sure. >> It was very nice. >> Appreciate the time. >> All right. >> That's great. >> I've been talking, uh, about Accenture. This is the, of course, executive summit being sponsored by Accenture here at AWS reInvent 22. I'm John Walls. You're watching the Cube, the leader in tech coverage.

Published Date : Dec 1 2022

SUMMARY :

In fact, I think we got to give you Good, glad to have you both back Thanks, great to be back. So, um, you are, as we You've hit all the bumps along the way. And then how you think that experience and I'd love to have Chris, you know, Yeah, you know, Merim, So, you know, it goes When did you start? And if we were, if I I mean, you know, we always say Uh, it, it's, it's, it's proven, you know, and then how do you get I don't know if you knew this one, Chris, And how, how do you deal with the folks datas that are, you know, SCADA systems And then, you know, obviously I think And I, I'm really excited, to be honest And maybe, John, if you know, you're, you're live outside the fort. There are a lot of bad guys out there and get comfortable, right? and maybe you can build on it, Chris, what do you need it for? Because you know, network's at the core I think you and your team You know, you went serverless, Uh, and that's kept Right. And you know, you know, your ability Or, hey, I'm using a, you know um, you know, very quickly. not to, you know, give you and uh, you could be Kudos to you and certainly the leader in tech coverage.

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Keith Townsend, The CTO Advisor | AWS re:Invent 2022


 

(upbeat music) >> Hello, beautiful cloud community, and welcome back to AWS reInvent. It is day four here in fabulous Las Vegas, Nevada. My voice can feel it, clearly. I'm Savannah Peterson with my co-host Paul Gillin. Paul, how you doing? >> Doing fine, Savannah. >> Are your feet about where my voice is? >> Well, getting little rest here as we have back to back segments. >> Yeah, yeah, we'll keep you off those. Very excited about this next segment. We get to have a chat with one of our very favorite analysts, Keith Townsend. Welcome back to theCUBE. >> Savannah Page. I'm going to use your south names, Savannah Page. Thank you for having me, Paul. Good to see you again. It's been been too long since CubeCon Valencia. >> Valencia. >> Valencia. >> Well at that beautiful lisp, love that. Keith, how's the show been for you so far? >> It has been great. I tweeted it a couple of days ago. Amazon reInvent is back. >> Savannah: Whoo! Love that. >> 50, 60 thousand people, you know? After 40 thousand, I stop countin'. It has been an amazing show. I don't know if it's just the assignment of returning, but easily the best reInvent of the four that I've attended. >> Savannah: Love that. >> Paul: I love that we have you here because, you know, we tend to get anchored to these desks, and we don't really get a sense of what's going on out there. You've been spending the last four days traversing the floor and talking to people. What are you hearing? Are there any mega themes that are emerging? >> Keith: So, a couple of mega themes is... We were in the Allen session with Adam, and Adam bought up the idea of hybrid cloud. At the 2019 show, that would be unheard of. There's only one cloud, and that's the AWS cloud, when you're at the Amazon show. Booths, folks, I was at the VMware booth and there's a hybrid cloud sign session. People are talking about multicloud. Yes, we're at the AWS show, but the reality that most customers' environments are complex. Adam mentioned that it's hybrid today and more than likely to be hybrid in the future in Amazon, and the ecosystem has adjusted to that reality. >> Paul: Now, is that because they want sell more outposts? >> You know, outpost is definitely a part of the story, but it's a tactile realization that outposts alone won't get it. So, you know, from Todd Consulting, to Capgemini, to PWC, to many of the integrations on the show floor... I even saw company that's doing HP-UX in the cloud or on-prem. The reality is these, well, we've deemed these legacy systems aren't going anywhere. AWS announced the mainframe service last year for converting mainframe code into cloud workloads, and it's just not taking on the, I think, the way that the Amazon would like, and that's a reality that is too complex for all of it to run in the cloud. >> Paul: So it sounds like the strategy is to envelop and consume then if you have mainframe conversion services and HP-UX in the cloud, I mean, you're talking about serious legacy stuff there. >> Keith: You're talking about serious legacy stuff. They haven't de-emphasized their relationship with VMware. You know, hybrid is not a place, it is a operating model. So VMware cloud on AWS allows you to do both models concurrently if you have those applications that need layer two. You have these workloads that just don't... SAP just doesn't... Sorry, AWS, SAP in the cloud and EC2 just doesn't make financial sense. It's a reality. It's accepting of that and meeting customers where they're at. >> And all the collaboration, I mean, you've mentioned so many companies in that answer, and I think it's very interesting to see how much we're all going to have to work together to make the cloud its own operating system. Cloud as an OS came up on our last conversation here and I think it's absolutely fascinating. >> Keith: Yeah, cloud is the OS I think is a thing. This idea that I'm going to use the cloud as my base layer of abstraction. I've talked to a really interesting startup... Well actually it's a open source project cross plane of where they're taking that cloud model and now I can put my VMware vsphere, my AWS, GCP, et cetera, behind that and use that operating model to manage my overall infrastructure. So, the maturity of the market has fascinated me over the past year, year and a half. >> It really feels like we're at a new inflection point. I totally agree. I want to talk about something completely different. >> Keith: Okay. >> Because I know that we both did this challenge. So one of the things that's really inspiring quite frankly about being here at AWS reInvent, and I know you all at home don't have an opportunity to walk the floor and get the experience and get as many steps as Paul gets in, but there's a real emphasis on giving back. This community cares about giving back and AWS is doing a variety of different activations to donate to a variety of different charities. And there's a DJ booth. I've been joking. It kind of feels like you're arriving at a rave when you get to reInvent. And right next to that, there is a hydrate and help station with these reusable water bottles. This is actually firm. It's not one of those plastic ones that's going to end up in the recycled bin or the landfill. And every single time that you fill up your water bottle, AWS will donate $3 to help women in Kenya get access to water. One of the things that I found really fascinating about the activation is women in sub-Saharan Africa spend 16 million hours carrying water a day, which is a wild concept to think about, and water is heavy. Keith, my man, I know that you did the activation. They had you carrying two 20 pound jugs of water. >> Keith: For about 15 feet. It's not the... >> (laughs) >> 20 pound jugs of water, 20 gallons, whatever the amount is. It was extremely heavy. I'm a fairly sizeable guy. Six four, six five. >> You're in good shape, yeah. >> Keith: Couple of a hundred pounds. >> Yeah. >> Keith: And I could not imagine spending that many hours simply getting fresh water. We take it for granted. Every time I run the water in the sink, my family gets on me because I get on them when they leave the sink water. It's like my dad's left the light on. If you leave the water on in my house, you are going to hear it from me because, you know, things like this tickle in my mind like, wow, people walk that far. >> Savannah: That's your whole day. >> Just water, and that's probably not even enough water for the day. >> Paul: Yeah. We think of that as being, like, an 18th century phenomenon, but it's very much today in parts of Sub-Saharan Africa. >> I know, and we're so privileged. For me, it was just, we work in technology. Everyone here is pretty blessed, and to do that activation really got my head in the right space to think, wow I'm so lucky. The team here, the fabulous production team, can go refill my water bottle. I mean, so simple. They've also got a fitness activation going on. You can jump on a bike, a treadmill, and if you work out for five minutes, they donate $5 to Fred Hutch up in Seattle. And that was nice. I did a little cross-training in between segments yesterday and I just, I really love seeing that emphasis. None of this matters if we're not taking care of community. >> Yeah, I'm going to go out and google Fred Hutch, and just donate the five bucks. 'Cause I'm not, I'm not. >> (laughs) >> I'll run forever, but I'm not getting on a bike. >> This from a guy who did 100 5Ks in a row last year. >> Yeah. I did 100 5Ks in a row, and I'm not doing five minutes on a bike. That's it. That's crazy, right? >> I mean there is a treadmill And they have the little hands workout thing too if you want. >> About five minutes though. >> Savannah: I know. >> Like five minutes is way longer than what you think it is. >> I mean, it's true. I was up there in a dress in sequence. Hopefully, I didn't scar any anyone on the show floor yesterday. It's still toss up. >> I'm going to take us back to back. >> Take us back Paul. >> Back to what we were talking about. I want to know what you're hearing. So we've had a lot of people on this show, a lot of vendors on the show who have said AWS is our most important cloud partner, which would imply that AWS's lead is solidifying its lead and pulling away from the pack as the number one. Do you hear that as well? Or is that lip service? >> Keith: So I always think about AWS reInvent as the Amazon victory lap. This is where they come and just thumb their noses at all the other cloud providers and just show how far ahead they're are. Werner Vogels, CTO at Amazon's keynotes, so I hadn't watched it yet, but at that keynote, this is where they literally take the victory lap and say that we're going to expose what we did four or five years ago on stage, and what we did four or five years ago is ahead of every cloud provider with maybe the exception of GCP and they're maybe three years behind. So customers are overwhelmingly choosing Amazon for these reasons. Don't get me wrong, Corey Quinn, Gardner folks, really went at Adam yesterday about Amazon had three majors outages in December last year. AWS has way too many services that are disconnected, but from the pure capability, I talked to a born in the cloud data protection company who could repatriate their data protection and storage on-prem private data center, save money. Instead, they double down on Amazon. They're using, they modernize their application and they're reduced their cost by 60 to 70%. >> Massive. >> This is massive. AWS is keeping up with customers no matter where they're at on the spectrum. >> Savannah: I love that you use the term victory lap. We've had a lot of folks from AWS here up on the show this week, and a couple of them have said they live for this. I mean, and it's got to be pretty cool. You've got 70 thousand plus people obsessed with your product and so many different partners doing so many different things from the edge to hospital to the largest companies on earth to the Israeli Ministry of Defense we were just talking about earlier, so everybody needs the cloud. I feel like that's where we're at. >> Keith: Yeah, and the next step, I think the next level opportunity for AWS is to get to that analyst or that citizen developer, being able to enable the end user to use a lambda, use these data services to create new applications, and the meanwhile, there's folks on the show floor filling that gap that enable develop... the piece of owner, the piece of parlor owner, to create a web portal that compares his prices and solutions to other vendors in his area and adjust dynamically. You go into a restaurant now and there is no price menu. There's a QR code that Amazon is powering much of that dynamic relationship between the restaurateur, the customer, and even the menu and availability. It's just a wonderful time. >> I always ask for the print menu. I'm sorry. >> Yeah. You want the printed menu. >> Look down, my phone doesn't work. >> Gimme something I could shine my light on. >> I know you didn't have have a chance to look at Vogel's keynote yet, but I mean you mentioned citizen developer. One of the things they announced this morning was essentially a low code lambda interface. So you can plug, take your lamb dysfunctions and do drag and drop a connection between them. So they are going after that market. >> Keith: So I guess I'll take my victory lap because that was my prediction. That's where Amazon's next... >> Well done, Keith. >> Because Lambda is that thing when you look at what server list was and the name of the concept of being, not having to have to worry about servers in your application development, the logical next step, I won't take too much of a leap. That logical first step is, well, code less code. This is something that Kelsey Hightower has talked about a lot. Low code, no code, the ability to empower people without having these artificial barriers, learning how to code in a different language. This is the time where I can go to Valencia, it's pronounced, where I can go to Valencia and not speak Spanish and just have my phone. Why can't we do, at business value, for people who have amazing ideas and enable those amazing ideas before I have to stick a developer in between them and the system. >> Paul: Low-code market is growing 35% a year. It's not surprising, given the potential that's out there. >> And as a non-technical person, who works in technology, I've been waiting for this moment. So keep predicting this kind of thing, Keith. 'Cause hopefully it'll keep happening. Keith, I'm going to give you the challenge we've been giving all of our guests this week. >> Keith: Okay. >> And I know you're going to absolutely crush this. So we are looking for your 32nd Instagram real, sizzle hot take, biggest takeaway from this year's show. >> So 32nd Instagram, I'll even put it on TikTok. >> Savannah: Heck yeah. >> Hybrid cloud, hybrid infrastructure. This is way bigger than Amazon. Whether we're talking about Amazon, AWS, I mean AWS's solutions, Google Cloud, Azure, OCI, on-prem. Customers want it all. They want a way to manage it all, and they need the skill and tools to enable their not-so-growing work force to do it. That is, that's AWS reInvent 2019 to 2022. >> Absolutely nailed it. Keith Townsend, it is always such a joy to have you here on theCUBE. Thank you for joining us >> Savannah Page. Great to have you. Paul, you too. You're always a great co-host. >> (laughs) We co-hosted for three days. >> We've got a lot of love for each other here. And we have even more love for all of you tuning into our fabulous livestream from AWS reInvent Las Vegas, Nevada, with Paul Gillin. I'm Savannah Peterson. You're watching theCUBE, the leader in high tech coverage. (upbeat music)

Published Date : Dec 1 2022

SUMMARY :

Paul, how you doing? as we have back to back segments. We get to have a chat Good to see you again. Keith, how's the show been for you so far? I tweeted it a couple of days ago. Savannah: Whoo! of the four that I've attended. and talking to people. and that's the AWS cloud, on the show floor... like the strategy is to Sorry, AWS, SAP in the cloud and EC2 And all the collaboration, I mean, This idea that I'm going to use the cloud I want to talk about something One of the things that I It's not the... I'm a fairly sizeable guy. It's like my dad's left the light on. that's probably not even of that as being, like, in the right space to and just donate the five bucks. but I'm not getting on a bike. 100 5Ks in a row last year. and I'm not doing five minutes on a bike. if you want. than what you think it is. on the show floor yesterday. as the number one. I talked to a born in the at on the spectrum. on the show this week, Keith: Yeah, and the next step, I always ask for the print menu. Gimme something I One of the things they because that was my prediction. This is the time where It's not surprising, given the Keith, I'm going to give you the challenge to absolutely crush this. So 32nd Instagram, That is, that's AWS reInvent 2019 to 2022. to have you here on theCUBE. Great to have you. We co-hosted for three days. And we have even more love for all of you

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Kashmira Patel & Tim Currie, Wipro | AWS re:Invent 2022


 

>>Good Morning Cloud community and welcome back to Fabulous Las Vegas, Nevada, where we are at AWS Reinvent. It is day four here on the Cube. I'm Savannah Peterson with Lisa Martin. You are looking fantastic. Day four, we've done 45 interviews. How are you feeling? Oh, >>Great. I can't believe it's day four. The cube will be producing over 100 interviews. >>Impressive. Right >>On this stage where there are two sets, and of course we have the set upstairs as well. It's amazing how much content we've created, how many great conversations we've had, right? And the excitement around AWS and the, and the community. >>Yeah. I feel like we've learned so much together. Love co-hosting with you, and so excited for our first conversation this morning with Wira. Welcome, Tim and Kashmira, welcome to the show. How you doing? You both look great for day four. Thank >>You. Yeah, we're doing good. Great. We're doing good. Ready to go. Day four, let's go. >>That's the spirit. That's exactly the energy we need here on the cube. So just in case someone in the audience is not familiar, tell us about Wipro. >>So Wipro is a global consulting company and we help transform our customers and their businesses. >>Transformation's been a super hot topic here at the show, quite frankly a big priority, especially with cost cutting and everything else that's going on. How, how do you do that? How do you help customers do that? Has >>Me run? So we, we, so we have our A strategy, which we call our full stride cloud strategy. So particularly from a cloud perspective here, obviously with aws, we have end to end client services. So from high end strategic consulting through customer journeys, technology implementation, all the way through to our managed services. So we help customers with the end to end journey, particularly as here we're talking about cloud, but also business transformation as well. And we have, you know, a whole host of technologies. So about a few years ago we made an announcement around a billion investment in cloud casual and that Yeah, absolutely. A cool billion and just a cool billion. Yeah. And that pocket >>Change. Exactly. >>Right. And that investment. Over the last few years, we've acquired a number of really exciting companies like Capco, which is a consulting company in the financial services space. We've acquired design companies, a company called Design it, looking at customer journeys and user experience, and then also technology companies called Rising, which looks after the whole SAP space. So we've kind of got the end to end solutions and technologies. And then we also invest in what we call Wipro Ventures. These are really innovative, exciting startups. We invest in those companies to really drive transformation. And the final thing that really brings the whole thing together is that we have decades of experience in engineering. That's kind of the heart of where we come from. So that experience all of that together really helps our clients to transform their business. And particularly as we're talking about cloud helps us to transform the cloud. Now what we are really hoping is that we can help our clients become what we call intelligent enterprises, and we are focusing more and more on customer outcomes and really helping them with those business outcomes. >>Yeah. It doesn't matter what we do if there isn't that business outcome. >>Yeah. That's what it's all about. I'm curious, Tim, to get your, as the America's cloud leader, one of the things that, that our boss, John Furrier, who is the co CEO of the Cube, was able to do every year, he gets to sit down with the head of AWS for a preview of reinvent, right? He's been doing this for 10 years now, and one of the things that Adam Olitsky said to him, this is something about a week or so ago, is CIOs and CEOs are not coming to me to talk about technology. They wanna talk about transformation. Sure, yeah. Business transformation, not an amorphous topic of digital transformation. Are you hearing the same? >>Absolutely. Right. So I think this is my seventh reinvent, right? And I think six, seven years ago, the majority of the conversations you would've had are about technology, right? Great technology, but kind of technology for it to solve it problems. You know, how do I, how do I migrate, how do I modernize, how do I use data? How do I make all this stuff happen? Right now it's about how do I drive new business opportunities, new revenue streams, how do I drive more efficiencies through the manufacturing 2.0 or what have you, right? Yeah. One really good example, like take, take medical devices, right? So like a connected defibrillator, right? Anytime you're building a, what they call an IOT device or a connected device, right? You have four competing an edge device in the space, an edge device, yeah. Right? You have four competing elements, right? >>You've got form factor, power, connectivity and intelligence, and all those things compete, right? I can have all the power if I want, if I can have something as biggest as a tape, right? You know, I can have satellite if I, it gets right off if I can plug it in somewhere. But when you're talking about an implanted defibrillator, right? That, that all competes. So you have an engineering problem, an engineering challenge that's based on a device, right? And then it's gotta connect to the cloud, right? So you have a lot of AWS services, I ot, core device shadowing, all sorts of things. That individual patient then, so, so there's the engineering challenge of, okay, I wanna build a device, I gotta prototype it, I gotta design it, I gotta build it at scale, I have to support it. Then you have a patient, right? Which is the end goal of the business is the patient care. >>They have a console at home that connects to that defibrillator via Bluetooth, let's say. And that's where you get your device updates, just like your laptop, right? You know, now push from where updates to your chest. Yes. Device, ot. It's like, okay, I'm just gonna do this every Thursday, right? So now you've very quickly move to a patient experience and that patient experience will very greatly, right? You know, based on age and exposure to technology and all other sorts of things, how diligent they are. Do they do the update every week Right. To their primary care provider? And then what we're, we're also hearing, okay, so like Kashmira mentioned, we, we can, we can have that design discussion, right? Yeah. We can have the engineering device discussion with our device, device lab. Then we can have our, you know, what's the, what's the patient experience, but then broader, what's the patient experience as they move, as we all do through a healthcare, that's a healthcare network, it's a provider network, it's a series of hospitals and providers. So what does that big picture and ecosystem look like? And it's, you haven't heard me mention server or data center or any of that stuff? No. Right? This is >>The most human anecdote we've had on >>Show. Fantastic. This >>Sidebar. Okay. I mean it great. Keep going. It's wonderful. And it's, and it's, it's fascinating because none of this happens or is possible without cloud and, and the type of services that AWS is, is releasing out into their, into their, into their, into the world, right? But it very quickly moves from technology to human. It very quickly moves from individual to ecosystem to to, to partner and culture and, you know, society, right? So, so these are the types of conversations we're having. I mean, this is kind of stuff that gets me outta bed in the morning. So it's great, right? It's great that, I love that. It's great that we've moved, we moved into that space. >>Well, it's, I mean the human element is so important. Every, every company has to be a data company. Hospitals, absolutely. Grocery stores, retailers, you name it. And what we're seeing is this, and we talk about data democratization all the time. Well, another thing that Adam Slosky told John Furrier is that the role of, of data analysts is gonna, is going to change, maybe go away or the, or the term because data needs to be everywhere. The doctors need the data. Absolutely. Every person in the organization needs to be able to analyze data to deliver outcomes. >>Yeah, absolutely. Yeah. And it's fundamental part of our strategies. And when we are looking at, you know, data is everywhere, you need to really think about how do you align to it. But we are looking at it from an industry perspective. So when we're looking at solutions for our clients, we're looking at how do we deliver data solutions for our bank? How do we deliver data solutions in healthcare? How do we deliver data solutions in various different industry? So >>Many different verticals that you're >>Touching. Yeah, all the different verticals. So that's, you know, we have like a four point strategy industry is the first one. So we have been really worked with a lot of clients around migrations and modernizations. What we're moving to now is really this industry play. So this week we've spent a lot of time with our energy and utilities clients and the AWS practice at banking and financial services, which is a very significant part of our business. Also cloud automotive. This is a really, really, you know, the fascinat, this is so exciting, but the fundamental part of that, it's very, is data, right? It's all hits on data. So it was really great to hear some of the announcements this week around the data piece announcements just for me, that's really exciting. Yeah. A couple of other things that when we're thinking about our overall focus and strategy is, you know, looking at business transformation is, as you mentioned, is the ecosystem. >>So how do we bring all this together? And it's really, we see ourselves as an ecosystem orchestrator, and we are really here to look at leveraging our relationship with the best partners. We've actually met 17 partners here this week and had client sessions with them. And that's, you know, working with the license of Snowflake and Data Break in the, in the data space, our long term partners like sap, ibm, VMware, and you know, and new partners like Con. And we are looking at how do we bring the best of this ecosystem orchestration so that to support those client business outcome. Sure. And then one final sort of pillar, sorry, is talent, right? So the biggest thing that everyone is thinking about and we all think about every single day is talent. So we've done two really exciting things this year. One has been around our own talent. >>So we've really looked at our own internal influences, people who are speaking to our clients every single day. Not so much the technology people, but the client people speaking to the client. And we've really raised the level of cloud fluency with these people so that they can really start to have that discussion. You know, and our clients, you know, they know this technology way better than us, you most of the time. And then secondly, we actually announced last week and, and you initiative, which we are calling skill skills, which is very well known to our AWS clients because AWS provide this skill, skill concept to their clients. But we are the first partner to do the skills. Skills Yeah. From a partnering perspective. And this is really gonna transform. So it's not just about training and enablement, it's actually about creating a journey for you to, you know, do your best work. >>Tim, what, how do you define cloud fluency? We were actually talking about it yesterday. Sure, sure. Yeah. And, and really kind of bringing that across an organization, but what, what does it take for an individual who may not be a technologist to become cloud fluent? >>Sure. Well, there's a couple, there's a couple angles to that, right? One is, one is how do you create cloud fluency for people who might already be technical, right? And that's, and that's, you know, I've spent over a decade with, you know, boutique disruptive consulting companies who live and die by whether they can attract and retain talent. And there's sort of four elements to that. It's, can you, can you show people they're gonna work on interesting stuff, right? Are they gonna be excited about what they do? Can you show that they're gonna expand their skill sets? Yep. Can you show them a career path? And you can, can you surround all of that with a supportive engineering first culture, right? That, you know, rewards for outcomes, but also creates this sort of community, right? Yeah. That's, that's one thing that sort of, you know, that that will be a natural entropy, people will be attracted to that. On the other side of it, as you create fluency, you kind of do it with the conversation that I just had, like around something like medical devices or something like the cloud car. When you just say, look, you start with something everybody already knows, right? We all know what patient care is like. We all know what autonomous vehicles is kind of like, right? And you work backwards from that and say, now here's, here's how all the pieces stitch together to create this end outcome for, for us and for our customers, for >>The, you know, I'm speaking my language, Tim. So I run a boutique consultancy, my talent go, I live and die on that. Quite frankly. It's everything, right? And, and it's so, wow, it's so important. I mean, in eliminating that churn at scale, how big is your team? Now I'm just thinking about this cause I'm sure you're, your talent retention has to be a challenge as well. Sure. >>So, so we have 25,000 woo professionals on aws trained on, you know, tech cloud technologies globally. Impressive. Yeah. And then we have, in terms of our go to market team, we've got 50 strong as well. Well, so we, these are people who are live and breathe aws, right? And speaking and working with the cloud. >>Let's hang out there a little bit. Tell us a little bit more about the partnership with aws. Cast me, >>Let's go to you. Yeah, so our partnership is, you know, it's 11 years strong. It's been an and a really, really great partnership's. >>How longs >>That's true. Yeah. >>No, is you, were, you're, you're like day ones there. That's Yeah. Real legacy it. >>Awesome. You know, this year excitingly, we actually won the APJ partner of dsi, partner of the year. Congratulations. >>Really casual. >>Yeah. Just like >>Married the lead there. Congratulations. >>Yeah. So that really is testament to how we're really knuckling down and working proactively to, to really support our clients. And, you know, the, the partnership is a really, really strong partnership. It's been there for many years with, you know, great solutions and engagement and many of the things I talked about in terms of our industry plays that we're driving. We've got a whole new set of competencies that we've launched, like a new energy competency this year. So we're focusing on industry and then also security, two new security competencies. And you know, what's really exciting on the security side, you saw the announcements around the security data lake, but we've been working over the last few months with Gary, me and his team, and actually are one of the first partners that are driving that initiative. So we're really proud to be part of that. So yeah. You know, and then there's a client engagement as well. So we have a dedicated team at AWS that works with our dedicated team. So we're supporting the client's needs day to day. >>Are you as customer obsessed as AWS is? Absolutely. I >>Figured so. Absolutely. Everything's about the customer. Nothing happens about >>That. Right? Well, you talked about outcomes, it's all about outcomes. >>Well, and I mean, quite literally going for the heart with the defibrillator analogy. No, I mean, you tell the customers at the heart of what you're doing, part of everything. Can't resist a good pun there. So as I warned you, we have a little challenge for you here on the cube. We're looking for your hot take your 32nd sound bite thought leadership. What's the biggest takeaway from the event and moving forward, looking into 2023? Tim, you're giving me that eye contact. I'm going to you first, >>Right? Okay, sure. Love to. So I don't know how hot a take it is, but I kind of see this transition as cloud, as the operating system, right? So, so let's take the, the what we call the cloud car project. We have the connected car. You know, a car is a durable good, and we all know, or there's been a lot of talk about the electric cars or the autonomous vehicles being like more of a computer than a vehicle, right? But a vehicle's supposed to last 10, 15, 20 years. Our laptops don't last 10, 15, 20 years. So there's this cell, there's this major challenge to say, how can I, how can I change the way the technology operates within the vehicle? So you see this transition to where instead of it being a car that, that has a computer, then it, the, the, the latest transition is to more of a computer that, that operates like a car. >>This new vehicle that's going to emerge is gonna be much like a cell phone, right? Where it, it traverses the world and depending on where it is, different things might be available, right? And, and how and how, how the actual technology, the software that is running will, will be, you know, sort of amorphous and move between different resources in the network on the car, everywhere else. And so that's a really different way of thinking about if, if we think about how quickly the Overton window, like what becomes normal, it changes over time. We're really getting to like a very fast movement of that into something like this vehicle's still gonna be something that we don't even maybe think of as a car anymore. Just the way that an iPhone isn't what we used to think of a phone at our >>Pocket computer. Yeah. What's in the mirror part? Great. >>That's kind my >>Take. Awesome. Right? Catch me man. >>Yeah, and I mean I, if I was to suggest that, you know, summarize it by simply, for me it's really focusing on industry solutions, delivering client outcomes, fundamentally underpinned by data security and sustainability. You know, I think Nailed it. >>Yeah. Knock it outta the park. Perfect little sound bite. That was fantastic. You both were a wonderful start to the day. Thank you so much for being here. Tim and Kashmir, absolute >>Pleasure. >>This is, this is a joy. We're gonna keep learning here on the cube. And thank all of you for tuning in to our fabulous AWS reinvent coverage here from Sin City with Lisa Martin. I'm Savannah Peterson and you are watching The Cube, the leader in high tech coverage.

Published Date : Dec 1 2022

SUMMARY :

How are you feeling? I can't believe it's day four. Impressive. And the excitement around AWS and the, How you doing? Ready to go. So just in case someone in the audience is not So Wipro is a global consulting company and we help transform How do you help customers do that? And we have, you know, a whole host of technologies. And the final thing that really brings Are you hearing the same? You have four competing an edge device in the space, So you have a lot of AWS services, I ot, core device shadowing, all sorts of things. And that's where you get your device updates, just like your laptop, right? This to, to partner and culture and, you know, society, right? is that the role of, of data analysts is gonna, is going to change, you know, data is everywhere, you need to really think about how do you align to it. So that's, you know, we have like a four point strategy industry So the biggest thing that everyone is thinking about and we all think about every You know, and our clients, you know, they know this technology way better than us, you most of the time. Tim, what, how do you define cloud fluency? And that's, and that's, you know, The, you know, I'm speaking my language, Tim. And then we have, in terms of our go to market team, we've got 50 strong as well. Tell us a little bit more about the partnership with aws. Yeah, so our partnership is, you know, it's 11 years strong. Yeah. That's Yeah. partner of the year. Married the lead there. And you know, Are you as customer obsessed as AWS is? Everything's about the customer. Well, you talked about outcomes, it's all about outcomes. Well, and I mean, quite literally going for the heart with the defibrillator analogy. So you see this transition to where instead you know, sort of amorphous and move between different resources in the network on the car, Great. Catch me man. Yeah, and I mean I, if I was to suggest that, you know, summarize it by simply, for me it's really focusing Thank you so much for being here. And thank all of you for tuning in to our fabulous AWS

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Anant Adya, Infosys Cobalt & David Wilson, Infosys


 

>>Hello, brilliant cloud community and welcome back to AWS Reinvent, where we are live all day every day. From the show floor here in Las Vegas, Nevada. I'm Savannah Peterson, joined by my beautiful cohost Lisa Martin here on the cube. Lisa, you're smiling. You're radiating Day three. You would think it was day one. How you doing? >>Amazing. I can't believe the energy that has been maintained omni show floor since Monday night at 4:00 PM >>I know. And I, I kind of thought today we might see some folks trickling out. It is packed as our, as our guests and I were, we were all just talking about right before the segment, almost two packed, which is a really great sign for aws. It is. We're >>Hearing worth of 55,000 people here. And of course we only get a, a little snapshot of which literally >>This corner, >>We don't get to see anything else around the strip that's going on. So it's massive. Yeah, >>It is a very massive, I'm super excited. We've got two guests from Infosys with us on this last segment from this stage today. David and Anant, welcome to the show. How you doing? >>Awesome. >>You're both smiling and I am really excited. We have our first prop of the show and it's a pretty flashy, sexy prop. Anant, what's going on here? >>Oh, so this is something that we are very proud of. Last year we won one award, which was very special for us because it was our first award with aws and that was the industry partner of the year award. And on the back of that, this year we won three awards. And this is super awesome for us because all of them are very special. One was in collaboration, second was in design, and third was in sustainability. So we are very proud and we thank AWS and it's a fantastic partnership. Yeah. And >>Congratulations. Yes. I mean that's >>Huge. Yes, it's absolutely huge. And the second one is we are the launch partner for msk, which again is a very proud thing for us. So I think those are the two things that we wanted to talk about. >>How many awards are you gonna win next year then? >>Do you want to target more than three? >>So we keep going up probably fine, >>Right? I >>Love, >>That's the odd numbers. 1, 3, 5, 7, 10. There you go. >>Yeah, >>I think you, we got that question last year and we said we get two and we ended up overdelivering with three. So who >>Knows? Hey, nothing. Nothing wrong with the setting the bar low and clearing it and I mean, not setting it low, setting it with one and clearing it with three is pretty fantastic. Yes, yes. We talk about it as an ego thing sometimes with awards and it feels great for internal culture. But David, what does it mean on the partnership side to win awards like that? So >>What's really important for us with our partners is to make sure that we're achieving their goals and when, when their goals are achieved in our partnership, it's just the byproduct that we're achieving our own with our clients. The awards are a great representation of that to see, you know, again, being recognized three in three different categories really shows that we've had success with AWS and in turn, you know, know and not, I can attest to it, we've been very successful with the partnership on our side. >>Yeah. And I bet it's really exciting for the team. Just speaking for energy, are your >>Team sponsor? Absolutely. There's celebration, you know, there's been a few cocktails being raised >>In Las Vegas >>Cocktail. Oh, >>I wouldn't mind one right now to be really be really honest. Let's dig into the, into the product a little bit. Infosys Cobalt, what's the scooping on? >>Yeah, so first of all, we were the first ones to actually launch a cloud brand called Cobalt. Right? We are the first ones in the world. In fact, one of our competitor followed us soon after. So essentially what we did was we brought all our cloud offerings into one brand called Cobalt. It becomes very clear to our customers on what our proposition is. It is very consistent to the market in terms of what our narrative is. And it's little easy for our customers to understand what we bring to the table. So is not one product or one platform. It's a set of services, solutions and platforms that we bring to accelerate customers journey where they're leveraging cloud. So that's what Cobalt is. >>Awesome. Everyone wants to do everything faster. Yes. And Booth was packed. I walked by earlier, it was absolutely buzzing. Yes. >>Yeah. Nobody wants to do it, you know, wants less data slower. Yes. Always more faster. More faster. And we're living in this explosion unlike anything, this swarm of data, unlike anything that we've ever seen before. Yes. Every company, regardless of industry, has to be a data company. Yes. But they have to be able to work with the right partners. Absolutely. To extract, to first of all, harness all that data. Yes. Extract insights in real time. Yes. Because of course, on the consumer side, we're not patient anymore. Yes. We expect a personalized, real time custom experience. Absolutely. How do you work with AWS to help deliver that and how do the partners help deliver that as well? >>Well, I'll start with on the partner side of it. You walk through the hallways here or down the aisles, you see partners like MongoDB, snowflake, data Bricks and and such. They're all attest their commitment and their strong partnership with aws. And coincidentally, they're also very good partners of our own. And as a result, what >>Big happy family here at AWS when you >>Met? Yes, and this, this is something that I'm, I'm calling coining the phrase sub ecosystems. These are partnerships where one is successful with each other and then the three come together and we go together with an integrated solution. And it's really taking off. It's something that's really powerful. The, the fun thing about, you know, reinvent here is it's just that we're having amazing discussions with our clients and aws, but we're also having it with the other partners here about how we can all work together. So, and data analytics is a big one. Security is another hot one. This is huge. >>Yeah. Optimization. >>The absolutely. And I, and Ruba was saying this, right? Ruba said like she was giving example of a marathon or Marathon is not a single man or a single woman sport. Right? So similarly cloud journey is a team's sort of, you know, team journey. Yeah. So that's why partners play a big role in that and that's exactly what we are trying to do. >>So you guys get to see a lot of different companies across a lot of different industries. We've, we're living in very interesting times. How do you see the cloud evolving? >>Oh yeah. So, so what we did when we launched Cobalt in 2020, we have now evolved our story, we call it Cobalt 2.0. And essentially what we want to do was to focus on industry clouds. So it's not just about taking a workload and doing it from point A to point B or moving data to cloud or getting out of data centers, but also being very specific to the industry that this specific customer belongs to. Right? So for example, if you go to banking, they would say, we want to better our security posture. If you go to a retailer, they want to basically have smart stores. If we go to a manufacturing customer, they want to have a smart factory. So we want to make sure that there are specific industry blueprints and specific reference architectures that we bring and start delivering outcomes. So we have, we call it something called, >>I know you're hot on business outcomes. Yes, yes. >>So we call it something called the link of life forces. So there are six technologies, cloud, data Edge, iot, 5g, and ai. They will come together to deliver business outcomes. So that's where we are heading with Cobalt 2.0. And that's essentially what we want to do with our customers. >>That's a lot to think about. Yes. And yeah, go for it. >>David. I just say from a partnering perspective, you know, prior to cloud we were talking about transactional type businesses where if you ask a technology company who their partner is, is generally a reseller where they're just basically taking one product and selling it to their, their client. What's happened with cloud now, it's not about the transaction up front, it's about the, the actual, you know, the consumption of the technology and the bringing together all of these to form an outcome. It changes the model dramatically. And, and quite honestly, you know, the global system integrators like emphasis are in a great position cuz we can pull that together to the benefit our of our partners put our own secret sauce around it and take these solutions to market and drive consumption. Cuz that's what the cloud's all about. >>Absolutely. Right. How are you helping customers really treat cloud as a strategic focus? You know, we, we often hear companies talk about we're we're cloud first. Well, not everything belongs in the cloud. So then we hear companies start talking about being cloud smart. Yes. How are you helping? And so we'll go with that. How are you helping enterprises really become cloud smart and where is the partner angle? So we'll start with you and then we'll bring the partner angle in. >>Sure. Oh yeah, big time. I think one of the things that we have been educating our customers is cloud is not about cost takeout. So cloud is about innovation, cloud is about growth. And I'll give two examples. One of one of the beauty products companies, they wanted to set up their shop in us and they said that, you know, we don't have time to basically buy the infrastructure, implement an er p platform and you know, or roll it out, test it, and go into production. We don't have so much time, time to market is very important for us. And they embarked on the cloud journey. So expanding into new market cloud can play a big role. That is one of the ways to expand and, you know, grow your business. Similarly, there is another company that they, they wanted to get into retail banking, right? And they didn't have years to launch a product. So they actually use AWS and it's a joint infos and AWS customer, a pretty big bank. They launched into, they launched retail banking and they did it in less than six months. So I think these are some of the examples of, wow, it's Snap Cloud not being cost takeout, but it's about innovation and growth. So that's what we are trying to tell >>Customers. Big impacts, big impact. >>Absolutely. And that's where the, the Cobalt assets come into play as well. We, you know, as as not mentioned, we have literally thousand of these industries specific, and they're derived in, in a lot of cases in, in, in partnership with the, the companies you see down the, the aisles here and, and aws. And it accelerates the, the, the deployments and ensures a accessible adoption more so than before. You know, we, we have clients that are coming to us now that used to buy, run their own procurement. You know, they, they would have literally, there was one bank that came to us with a over a hundred, >>The amount of work. Yeah. >>A list of a hundred products. Some they bought directly from a, a vendor, some they went through a distributor, something went through a, a seller and such. And they're, they're, now they're looking at this in a completely different way. And they're looking to rationalize those, those technologies, again, look for companies that will contract for a business outcome and leverage the cloud and get to that next era. And it's, it's a, it's a fun time. We're really excited. >>I can imagine you, you're really a part of the transformation process for a lot of these companies. Absolutely. And when we were chatting before we went live, you talked about your passion for business outcomes. Can you give us a couple examples of customers or business outcomes that really get you and the team excited? Same thing to you, David, after. Yeah, >>Well, absolutely. Even our contractual structures are now moving into business outcomes. So we are getting paid by the outcomes that we are delivering, right? So one of the insurance customers that we have, we actually get paid by the number of claims that we process, right? Similarly, there is a healthcare customer where we actually get paid by the number of customers that we cater to from a Medicare and Medicaid standpoint, right? >>Tangible results versus >>Projected forecast. Successful process of >>Claims. That's interesting. Exactly. Yeah. I love reality. Yeah, reality. What a novel idea. Yeah. >>One of the great examples you hear about airplane engines now that the model is you don't buy the engine. You basically pay for the hours that it's used and the maintenance and the downtime so that they, you take the risk away. You know, you put that in the context of a traditional business, you're taking away the risk of owning the individual asset, the maintenance, any, any of the issues, the bug fixes. And again, you're, you're partnering with a company like Emphasis will take on that based upon our knowledge and based upon our vast experience, we can confidently contract in that way that, you know, years ago that wasn't possible. >>It's kind of a sharing economy at scale style. >>Exactly. Absolutely. >>Yeah. Which is really exciting. So we have a new challenge here on the cube this year at ve We are looking for your 32nd Instagram real sizzle sound bite, your hot take your thought leadership on the, the biggest theme or most important thing coming out of this year's show. David, we'll start with you. We've been starting with it on, I'm to go to you. We're making eye contact right now, so you're in the hot seat. >>Well, let's, I I think there's a lot of time given to sustainability on the stage this week, and I think that, you know, every, every CEO that we talk to is bringing that up as a major priority and that's a very important element for us as a company and as a service >>Provider. I mean, you're obviously award-winning and the sustainability department. Exactly. >>Yes. Nice little plug there. You know, and I, I think the other things that have come up, we saw a lot about data analytics this week. You know, I think new offerings from aws, but also new partnerships that we're gonna take advantage of. And, and again, security has been a hot topic. >>Absolutely. And not, what's your hot take? >>Yeah. I think one, one very exciting thing for partners like us is the, the reimagining that is being done by rhu for the partners, right? The AWS marketplace. I think that is a big, big thing that I took out. Of course, sustainability is huge. Like Adam said, the fastest way to become sustainable is to move to cloud, right? So rather than overthinking and over-engineering this whole topic, just take your workloads and move it to cloud and you'll be sustainable. Right. So I think that's the second one. And third is of course cyber security. Zscaler, Palo Alto, CrowdStrike. These are some of the big companies that are at the event here. And we have been partnering with them many more. I'm just calling out three names, but many more. I think cyber security is the next one. So I think these are three on top of my mind. >>Just, just a few things you casually think about. That was great, great responses from both of you and David, such a pleasure to have you both with us. We hope to have you back again. You're doing such exciting things. I'm sure that everything we talked about is gonna be a hot topic for many years to come as, as people navigate the future, as well as continue their business transformations. It is always a joy to sit next to you on stage. Likewise. Thank you. And thank all of you wherever you're tuning in from. For joining us here at AWS Reinvent Live from Las Vegas, Nevada, with Lisa Martin. I'm Savannah Peterson. And for the last time today, this is the cube, the leader in high tech coverage.

Published Date : Dec 1 2022

SUMMARY :

How you doing? I can't believe the energy that has been maintained omni It is packed as our, And of course we only get a, a little snapshot of which literally So it's massive. How you doing? prop of the show and it's a pretty flashy, So we are very proud and we thank AWS and it's And the second one is we are the launch partner for msk, There you go. So who So and in turn, you know, know and not, I can attest to it, we've been very successful with the partnership on Just speaking for energy, are your There's celebration, you know, there's been a few cocktails being raised Oh, I wouldn't mind one right now to be really be really honest. So is not one product or one platform. And Booth was packed. How do you work with AWS to help deliver that and how do the partners help you see partners like MongoDB, snowflake, data Bricks and and such. The, the fun thing about, you know, reinvent here is it's just that we're having amazing discussions is a team's sort of, you know, team journey. So you guys get to see a lot of different companies across a lot of different industries. So for example, if you go to banking, they would say, I know you're hot on business outcomes. So that's where we are heading with Cobalt 2.0. And yeah, go for it. I just say from a partnering perspective, you know, prior to cloud we were talking about transactional So we'll start with you and then we'll bring the partner angle in. to expand and, you know, grow your business. Big impacts, big impact. the companies you see down the, the aisles here and, and aws. The amount of work. and leverage the cloud and get to that next era. And when we were chatting before we went live, you talked about your passion for business outcomes. So we are getting paid by the outcomes that we are delivering, right? I love reality. One of the great examples you hear about airplane engines now that the Absolutely. So we have a new challenge here on the cube this year at ve We I mean, you're obviously award-winning and the sustainability department. You know, and I, I think the other things that have come up, And not, what's your hot take? And we have been partnering with them many It is always a joy to sit next to you on stage.

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Lynne Doherty, Sumo Logic | AWS re:Invent 2022


 

>>Hey everyone, welcome back. It's the Cube live in Las Vegas. We've been here since Monday covering the event wall to coverage on the cube at AWS Reinvent 22, Lisa Martin here with Dave Ante. Dave, we're hearing consistently north of 50,000 people here. I'm hearing close to 300,000 online. People are back. They are ready to hear from AWS and its ecosystem. Yeah, >>I think 55 is the number I'm hearing. I've been using 50 for 2019, but somebody the other day told me, no, no, it was way more than that. Right, right. Well this feels bigger in >>2019. It does feel bigger. It does feel bigger. And we've had such great conversations as you know, because you've been watching the Cube since Monday night. We're pleased to welcome from Sumo Logic. Lynn Doherty, the president of Worldwide Field Operations. Lynn, welcome to the program. >>Thank you for having me. I'm glad to be here. Talk >>To us about what's going on at Sumo Logic. We cover them. We've been following them for a long time, but what's what's new? >>We have a lot going on at Sumo Logic. What we do is provide solutions for both observability and security. And if you think about the challenges that our customers are facing today, everybody as they're doing this digital transformation is in a situation where the data and the digital exhausts that they have is growing faster than their budgets and especially in what looks like potentially uncertain economic times. And so what we do is enable them to bring that together on a platform so that they can solve both of those problems in a really cost effective way. >>What are some of the things that you're hearing from customers in the field where it relates to Sumo logic and aws? What are they asking for? >>They continue to ask for security and, and I think as everybody goes on that journey of digital transformation and, and I think what's going on now is that there are people who are kind of in wave two of that digital transformation, but security continues to be top of mind. And again, as as our customers are moving into potentially uncertain economic times and they're saying, Hey, I've gotta shore up and, and maybe do smarter things with my budget, cybersecurity is one piece of that that is not falling off the table. That their requirements around security, around audits, around compliance don't go away regardless of what else happens. >>How do you fit in the cloud ecosystem generally? AWS specifically? I think AWS is generally perceived as a more friendly environment for the ecosystem partners. We saw CrowdStrike yesterday, you know, stock got crushed. They had a great quarter, but not as great as they thought it could be. Yeah. And one, some of the analysts were saying, well, it could be Microsoft competition at the low end of the market. Okay. AWS is like the ecosystem partners are really strong in security, lot of places to add value. Where does Sumo Logic >>Fit? Yeah, we are all in with aws. So AWS is our platform of choice. It's the platform that we're built on. It's the only platform that we use. And so we work incredibly closely with aws. In fact, last year we were the first ever AWS ISV partner of the year for as Sumo Logic, which we're not as big as some of the other players, but it just is a testament to the partnership that we have with aws. >>When you're out in the field talking with customers, we talked about some of the challenges there, but where are your customer conversations? You talked about security and cyber as is not falling off the table. In fact, it's, it's rising up the stock, it's a board level conversation. So where are the customer conversations that you're having? Are they, are they at the developer level? Are they higher? Are they at the C-suite? What does that look like? >>Yeah, it's, it's actually at both the developer and the C-suite. And so there's really two motions. The first is around developers and practitioners and people that run security operation centers. And they need tools that are easy to use that integrate in their environment. And so we absolutely work with them as a starting point because if, if they aren't happy with the tools that they have, you know, the customer can't go on that digital transformation, can't have effective application usage. But we also need to talk to C-Suite and that to CIO or a CISO who's really thinking often more broadly about how do we do things as a platform and how do we consolidate some of our tools to rationalize what we're using and really make the most of the budget that we have. And so we come at it from both angles. We call it selling above the line and below the line because both of those are really important people for us to work with. >>Above the line being sort of the business executives, >>Business executives and C-suite executives. And then, but below the line are the actual people who are using the product and using a day to day interacting with the tools. >>So how are those above the line and below the line conversations, you know, different? What, what are the, what are the above the line conversations? What are the sort of keywords that, you know, that resonate? Let's start there. >>Yeah, above the line, there's a lot that's around how do we make the most of the investments that we're making. And so there are no shortage of tools, right? You can look around this AWS floor and see that there are no shortage of tools and software products out there. And so above the line it's how do we make use of the budget that we have and get the most out of the investments we've made and do that in a really smart way. Often thinking about platforms and consolidating tools and, and using the tools and getting full value of what they have below the line. I think it's really how do they have really strong ease of use? How do they get the fastest time to value? Because time to value is really important when you're a practitioner, when you're developing an application, when you're migrating and modernizing an application, having tools that are easy to use and not just give you data but give you insights. And so that's what a conversation with a practitioner for us is, is taking data and turning it into insights that they can use. >>You know, and it seems like we never get rid of stuff in it, but there's a big conversation now when you talk to practitioners, okay, well you got some budget pressures, your sales cycles are elongating. What are you doing about, a lot of 'em are saying, well, we're consolidating and nowhere is that more needed probably than insecurity. So how, how are you seeing that play out in the market? Are you able to take advantage of that as Sumo? >>I think there's the old joke that says there is no ciso. Whoever says, if I just had one more tool, I'd be secure. >>And >>Nobody ever says that it's not one more tool. It's having effective tools and having tools that integrate. And so when I think of Sumo Logic in that space, it's number one, we really integrate with so many different tools out there that give, again, not just security information, but security insights. And so that becomes a really important part of the conversation. What, when you talk about tool consolidation, that's absolutely, I think something that has been a journey that a lot of our customers have been on and probably will be on for the foreseeable future. And so that's a place that we can really help because we have a platform that you can leverage our tool on the DevOps side and on the security side. And that's a conversation that we have a lot with our customers. Are >>You helping bridge those two, the security folks, the dev folks? Cause we talk about Shift left and CISO being involved now. Is Sumo Logic helping from a cultural perspective to bridge those two? >>Yeah, well I think it's a really good point that you make. It's, there's part of it that's a technology challenge and then there's part of it that's a cultural challenge and an organization silo challenge that happens. And so it is something that we try to bring our customers together and often start in one area of the business and help move into other areas and bring them together. It, it also comes down to that data growing faster than budgets and customers can no longer afford to keep multiple copies of the same data, the same metrics, and all of that digital exhaust that comes as they move to the cloud and modernize their applications. And so we bring that together and help them get the most use out of it. >>There are a lot of, we've been talking all week in the cube about sort of adjacencies to security. We've talking about data protections now becoming an adjacency. You know, you talk about resilience within an organization, everybody was sort of caught off guard, obviously with the pandemic, not as resilient as they could have been. So it seems like the scope of security is really expanding. You know, they always say it's, it's a team sport, okay, it's a pro mine, but it's true. Right? Whereas it used to be that guy's problem. Yeah. What are you seeing in terms of that evolution? >>Yeah, I think you're absolutely right. I think the pandemics force some of that faster than was happening, but it's absolutely something that is going on that cybersecurity is now built in from the ground up and I've been in cyber security for years and it's moved from an afterthought or something that comes after the fact, Hey, let's build the application and then we'll worry about security to, it needs to be a secure application from the ground up. And so that is bringing together that dev and SEC ops a lot because it needs to be built in, the security piece needs to be built in from the ground up on the development side. >>Absolutely. The, the threat landscape has changed so much in the last couple of years. Has the fraudsters, bad actors, whatever you wanna call 'em, are getting far more sophisticated. Yeah. So security can't be an afterthought. Can't be a built on. Yeah, it's gotta be integrated, built in from the ground up for organizations to be able to be, as they've said, resilient. We're hearing a lot about resiliency and the importance of it. For any business. >>For any business, it's important for every business. And if you think about how we interact with companies now, our view of a bank isn't the branch, it's the app, our view of office, it's this, right? It's, it's on the phone, it's on digital devices, it's on a website. And so that is your interaction, that is your experience. And so that plays into, is it up, is it running, is it responsive? That application performance piece, but also the security piece of is it secure? Is my data protected? You know, do I have any vulnerability? >>Yeah, you must have, being in field operations, a favorite customer story that you really think defines the value proposition beautifully of Sumo Logic. What story is that? >>Wow, that's a good question. I have a lot of favorite stories. You know, we have customers, for example, gaming customers that maybe aren't able to predict what their usage looks like. And that's something that we really help our customers with is the peaks and valleys. And so we have gaming customers or retail customers that we're able to take their data sources and they may be at one level and go to 10 x in a day without any notice. And we're able to handle that for them. And I think that's something that I'm really proud of is that we don't make that the customer's problem. They're, they're peaks and valleys, they're spikes that may happen seasonally in retail. It's Black Friday sales that are coming up. It's a new game that gets released. It's a new music piece that gets released and they are going to see that, but they don't have to worry about that because of us. And so that really makes me proud that we handle that and take that problem off of their shoulders. I >>See Pokemon on the website, that's a hugely popular >>Game, Pokemon now. Yes. >>Last question for you, we've got about 30 seconds left. If you had a billboard to put up in Denver where you live about Sumo Logic and its impact like an elevator pitch or a phrase that you think really summarizes the impact, what would it >>Say? Yeah, well it's a really good question. I've got it on my shirt. I dunno, it's not for the G-rated, but we fix things faster. Fix shit faster. And so for us that's really, ultimately, it's not just about having information, it's not just about having the data, it's about being able to resolve your problems quickly. And whether that's an application or a security issue, we've gotta be able to fix it faster for our customers and that's what we enable them to do. >>Fix bleep faster. Lynn, it's been a pleasure having you on the program. Thank you so much. Thank you for joining us. Awesome step at Sumo Logic. For our guest and for Dave Ante. I'm Lisa Martin. You're watching The Cube Live from Las Vegas, the leader in live enterprise and emerging tech coverage.

Published Date : Dec 1 2022

SUMMARY :

It's the Cube live in Las Vegas. but somebody the other day told me, no, no, it was way more than that. And we've had such great conversations as you know, Thank you for having me. To us about what's going on at Sumo Logic. And if you think about the challenges that our customers that is not falling off the table. AWS is like the ecosystem partners are really strong in security, lot of places to add And so we work incredibly closely with aws. You talked about security and cyber as is not falling off the table. And so we absolutely work with them as And then, but below the line are the actual people who What are the sort of keywords that, And so above the line it's how do we make use of the budget that we have and What are you doing about, a lot of 'em are saying, I think there's the old joke that says there is no ciso. And so that becomes a really important part of the conversation. Cause we talk about Shift left And so it is something that we try to bring our customers together So it seems like the scope of security is really And so that is bringing together that dev and SEC ops Has the fraudsters, bad actors, whatever you wanna call 'em, And so that is your interaction, the value proposition beautifully of Sumo Logic. And so we have gaming customers or retail customers that we're able to take Game, Pokemon now. or a phrase that you think really summarizes the impact, what would it dunno, it's not for the G-rated, but we fix things faster. the leader in live enterprise and emerging tech coverage.

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