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Dev Ittycheria, MongoDB | Cube Conversation: Partner Exclusive


 

>>Hi, I'm John Ferry with the Cube. We're here for a special exclusive conversation with David Geria, the CEO of Mongo MongoDB. Well established leading platform. It's been around for, I mean, decades. So continues to become the platform of choice for high performance data. This modern data stack that's emerging, a big part of the story here at a reinvent 2022 on top of an already performing a cloud with, you know, chips and silicon specialized instances, the world's gonna be getting faster, smaller, higher performance, lower cost specialized. Dave, thanks for taking the time with me today, >>John. It's great to be here. Thank you for having me. >>Do you see yourself as a ISV or you just go with that, because that's kind of a nomenclature >>When, when I think of the term isv, I think of the notion of someone building an end solution for customer to get something done. Or what we're building is essentially a developer data platform and we have thousands of ISVs who build software applications on our platform. So how could we be an isv? Because by definition I, you know, we enable people to do so many different things and you know, they can be the, you know, the largest companies of the world trying to transform their business or startups who are trying to disrupt either existing industries or create new ones. And so that's, and, and that's how our customers view MongoDB and, and the whole Atlas platform basically enables them to do some amazing things. The reason for that is, you know, you know, we believe that what we are enabling developers to do is be able to reduce the friction and the work required to build modern applications through the document model, which is really intuitive to the way developers think and code through the distributed nature of platforms. >>So, you know, things like charting no other company on the planet offers the capabilities we do to enable people to build the most highly performant and scalable applications. And also what we also do is enable people to, you know, run different types of workloads on our platform. So we have obviously transactional, we have search, we have time series, we enable people to do things like sophisticated device synchronization from Edge to the back end. We do graph, we do real time analytics. So being able to consolidate all that with developers on one elegant unified platform really makes, you know, it attractive for developers to build on long >>Db. You know, you guys are a feature partner of aws and I would speculate, I don't know if you can comment on this, but I would imagine that you probably produce a lot of revenue for Amazon because you really can't turn off EC two when you do a database work. So, you know, you kind of crank it all the time. You guys are a top partner. How long have you guys been a partner with aws? What's the relationship? >>The relationship's been strong, actually, Amazon spoke at one of our first user conferences in 2013. And since then we've been working together. We've been at reinvent since essentially 2015. And we've been a premier partner, an Emerald sponsor for the last Nu you know, I think four or five years. And so we're very committed to the relationship and I think there's some things that we have a lot, we have a lot of things in common. We care a lot about customers and for us, our customers, our developers, we care a lot about removing friction from their day to day work to move, be able to move fast and be able to, in order to seize new opportunities and respond to new threats. And so consequently, I think the partnership, obviously by nature of our, our common objectives has really come together. >>Talk about the journey of Mongo. I mean, you look back at the history, I, you go back the old lamp stack days, right? So you know, the day developer traction is just really kind of stuck at the none. I mean, it's, it's really well known. And I remember over the conversations, Dave Mongo doesn't scale. I mean, every year we heard something along those lines cuz it just kept scaling. I heard the same thing with AWS back in 2013 timeframe. You, oh, it's just, it's really not for a real prime time. It's, it's for hobbyists, not so much builders, maybe startup cloud, but that developer traction is translated. Can you take us through the journey of Mongo where it is now and, and kinda look back and, and, and take us through what's the state of the art now, >>Right? So just for those of you who, who, those, you know, those in your audience who don't know too much about Mon Be I'll just, you know, start with the background. The company was astounded by developers. It was basically the CTO and some key developers from Double Click who really saw the challenges and the limitations of the relational database architecture because they're trying to serve billions of ads per day and they constantly need to work on the constraints and relational database. And so they essentially decided, why don't we just build a database that we'd want to use? And that was a catalyst to starting MongoDB. The first thing they focused on was, rather than having a tabler data structure, they focused on a document data structure. Why documents? Because there's much more natural and intuitive to work with data and documents in terms of you can set parent child relationships and how you just think about the relationship with data is much more natural in a document than trying to connect data in a, you know, in hundreds of different tables. >>And so that enabled developers to just move so much faster. The second thing they focused on was building a truly distributed architecture, not kind of some adjunct, you know, you know, architecture that maybe made the existing architecture a little bit more scalable. They really took from the ground up a truly distributed architecture. So where you can do native replication, you can do charting and you can do it on a global basis. And so that was the, the other profound, you know, thing that they did. And then since then, what we've also done is, you know, the document model is truly a super set of other models. So we enabled other capabilities like search you can do joins, so you can do very transaction intensive use case among be where fully asset compliant. So you have the highest forms of data guarantees you can do very sophisticated things like time series, you can do device synchronization, you can do real time analytics because we can carve off read only nodes to be able to read and query data in real time rather than have to offload that data into a data warehouse. >>And so that enables developers to just build a wide variety of, of application longing to be, and they get one unified developer interface. It's highly elegant and seamless. And so essentially the cost and tax of matching multiple point tools goes away when, when I think of the term isv, I think of the notion of someone building an end solution for a customer to get something done. Or what we're building is essentially a developer data platform and we have thousands of ISVs who build software applications on our platform. So how could we be an isv? Because by definition I, you know, we enable people to do so many different things and you know, they can be the, you know, the largest companies in the world trying to transform their business or startups or trying to disrupt either existing industries or create new ones. And so that's, and and that's how our customers view MongoDB and, and the whole Atlas platform basically enables them to do some amazing things. >>Yeah, we're seeing a lot of activity on the Atlas. Do you see yourself as a ISV or you just go with that because that's kind of a nomenclature? >>No, we don't view ourselves as ISV at all. We view ourselves as a developer data platform. And the reason for that is, you know, you know, we believe that what we are enabling developers to do is be able to reduce the friction and the work required to build modern applications through the document model, which is really intuitive to the way developers think and code through the distributed nature of platforms. So, you know, things like sharding, no other company on the planet offers the capabilities we do to enable people to build the most highly performant and scalable applications. And also what we also do is enable people to, you know, run different types of workflows on our platform. So we have obviously transactional, we have search, we have time series, we enable people to do things like sophisticated device synchronization from Edge to the back end. We do graph, we do real time analytics. So being able to consolidate all that with developers on one elegant unified platform really makes, you know, it attractive for developers to build on long ndb. >>You know, the cloud adoption really is putting a lot of pressure on these systems and you're seeing companies in the ecosystem and AWS stepping up, you guys are doing great job, but we're seeing a lot more acceleration around it, on staying on premise for certain use cases. Yet you got the cloud as well growing for workloads and, and you get this hybrid steady state as an operational mode. I call that 10 of the classic cloud adoption track record. You guys are an example of multiple iterations in cloud. You're doing a lot more, we're starting to see this tipping point with others and customers coming kind of on that same pattern. Building platforms on top of aws on top of the primitives, more horsepower, higher level services, industry specific capabilities with data. I mean this is a new kind of cloud, kind of a next generation, you knows next gen you got the classic high performance infrastructure, it's getting better and better, but now you've got this new application platform, you know, reminds me of the old asp, you know, if you will. I mean, so are you seeing customers doing things differently? Can you share your, your reaction to this role of, you know, this new kind of SaaS platform that just isn't an application, it's, it's more, it's deeper than that. What's going on here? We call it super cloud, but >>Like what? Yeah, so essentially what what, you know, a lot of our customers doing, and by the way we have over 37,000 customers of all shapes and sizes from the largest companies in the world to cutting edge startups who are building applications among B, why do they choose MongoDB? Because essentially it's the, you know, the fastest way to innovate and the reason it's the fastest way to innovate is because they can work with data so much easier than working with data on other types of architecture. So the document model is profoundly a breakthrough way to work with data to make it very, very easy. So customers are essentially building these modern applications, you know, applications built on microservices, event driven architectures, you know, addressing sophisticated use cases like time series to, and then ultimately now they're getting into machine learning. We have a bunch of companies building machine learning applications on top of MongoDB. And the reason they're doing that is because one, they get the benefits of being able to, you know, build and work with, with data so much easier than any other platform. And it's highly scale and performant in a way that no other platform is. So literally they can run their, you know, workloads both locally and one, you know, autonomous zone or they can basically be or available zone or they could be basically, you know, anywhere in the world. And we also offer multicloud capabilities, which I can get into later. >>Let's talk about the performance side. I know I was speaking with some Amazon folks every year it's the same story. They're really working on the physics, they're getting the chips, they wanna squeeze as much energy out of that. I've never met a developer that said they wanna run their workload on a slower platform or slower hardware. We know said no developer, right? No one wants to do that. >>Correct. >>So you guys have a lot of experience tuning in with Graviton instances, we're seeing a lot more AWS EC two instances, we're seeing a lot more kind of integrated end to end stories. Data is now security, it's tied into data stacks or data modern kind of data hybrid stack. A lot going on around the hardware performance specialization, the role of data, kind of a modern data stack emerging. What, what's your thoughts on the that that Yeah, >>I, I think if you had asked me, you know, when the cloud started going vogue, like you know, the, you know, the, the later part of the last decade and told me, you know, sitting here 12, 15 years later, would you know, would we be talking about, you know, chip processing speeds? I'd probably thought, nah, we would've moved on by then. But what's really clear is that customers, to your point, customers care about performance, they care about price performance, right? So AWS's investments in Graviton, we have actually deployed a significant portion of our at fleet on Amazon now runs on Graviton. You know, they've built other chip sets like train and, and inferential for like, you know, training models and running inferences. They're doing things like Nitro. And so what that really speaks to is that the cloud providers are focusing on the price performance of their, as you call it, their primitives and their infrastructure and the infrastructure layer that are still very, very important. >>And, and you know, if you look at their revenue, about 60 to 70% of the revenue comes from that pure infrastructure. So to your point, they can't offer a second class solution and still win. So given that now they're seeing a lot of competition from Azure, Azure's building their own chip sets, Google's already obviously doing that and and building specialized chip sets for machine learning. You're seeing these cloud providers compete. So they have to really compete to make their platform the most performant, the most price competitive in the marketplace. Which gives us a great platform to build on to enable developers to build these incredibly highly performant applications that customers are now demand. >>I think that's a really great point. I mean, you know, it's so funny Dave, because you know, I remember those, we don't talk speeds and feeds anymore. We're not talking about boxes. I mean that's old kind of school thinking because it was a data center mentality, speeds and feeds and that was super important. But we're kind of coming back to that in the cloud now in distributed architecture, as you put your platforms out there for developers, you have to run fast. You gotta, you can't give the developer subpar or any kind of performance that's, they'll, they'll go somewhere else. I mean that's the reality of what developers, no one, again, no one says I wanna go on the slower platform unless it's some sort of policy based on price or some sort of thing. But, but for the most part it's gotta run fast. So you got the tail of two clouds going on here, you got Amazon classic ias, keep making it faster under the hood. >>And then you got the new abstraction layers of the higher level services. That's where you guys are bridging this new, new generational shift where it's like, hey, you know what? I can go, I can run a headless application, I can run a SAS app that's refactored with data. So you've seen a lot more innovation with developers, you know, running stuff in, in the C I C D pipeline that was once it, and you're seeing security and data operations kind of emerging as a structural change of how companies are, are are transforming on the business side. What's your reaction to that business transformation and the role of the developer? >>Right, so I mean I have to obviously give amazing kudos to the, you know, to AWS and the Amazon team for what they've built. Obviously they're the ones who kind of created the cloud industry and they continue to push the innovation in the space. I mean today they have over 300 services and you know, obviously, you know, no star today is building anything not on the cloud because they have so many building blocks to start with. But what we though have found from our talking to our customers is that in some ways there is still, you know, the onus is on the customer to figure out which building block to use to be able to stitch together the applications and solutions they wanna build. And what we have done is taken essentially an opinionated point of view and said we will enable you to do that. >>You know, using one data model. You know, Amazon today offers I think 17 or 18 different types of databases. We don't think like, you know, having a tool for every job makes sense because over time the tax and cost of learning, managing and supporting those different applications just don't make a lot of sense or just become cost prohibitive. And so we think offering one data model, one, you know, elegant user experience, you know, one way to address the broadest set of of use cases is that we think is a better way. But clearly customers have choice. They can use Amazon's primitives and those second layer services as you as you described, or they can use us. Unfortunately we've seen a lot of customers come to us with our approach and so does Amazon. And I have to give obviously again kudos and Amazon is very customer obsessed and so we have a great relationship with them, both technically in terms of the product integrations we do as well as working with 'em in the field, you know, on joint customer opportunities. >>Speaking of, while you mentioned that, I wanna just ask you, how is that marketplace relationship going with aws? Some of the partners are really seeing great economic and joint selling or them selling your, your stuff. So there's a real revenue pop there in that religion. Can you comment on that? >>So we had been working the partner in the marketplace for many years now, more from a field point of view where customers could leverage their existing commitments to AWS and leverage essentially, you know, using Atlas and applying in an atlas towards their commits. There was also some sales incentives for people in the field to basically work together so that, you know, everyone won should we collectively win a customer? What we recently announced is as pay as you Go initiative, where literally a customer on the Amazon marketplace can basically turn up, you know, an Alice instance with no commitment. So it's so easy. So we're just pushing the envelope to just reduce the friction for people to use Atlas on aws. And it's working really very well. The uptake has been been very strong and and we feel like we're just getting started because we're so excited about the results we're >>Seeing. You know, one of the things that's kind of not core in the keynote theme, but I think it's underlying message is clear in the industry, is the developer productivity. You said making things easy is a big deal, self-service, getting in and trying, these are what developer friendly tools are like and platform. So I have to ask you, cuz this comes up a lot in our kind of business conversation, is, is if you take digital transformation concept to its completion, assuming now you know, as a thought exercise, you completely transform a company with technology that's, that is the business transformation outcome. Take it to completion. What does that look like? I mean, if you go there you'd say, okay, the company is the app, the company is the data, it's not a department serving the business, it's the business. And so I think this is kind of what we're seeing as the next big mountain climb, which is companies that do transform there, they are technology companies, they're not a department like it. So I think a lot of companies are kind of saying, wait a minute, why would we have a department? It should be the company. What's your your your view on this because this >>Yeah, so I I've had the for good fortune of being able to talk to thousand customers all over the world. And you know, one thing John, they never tell me, they never tell me that they're innovating too quickly. In fact, they always tell me the reverse. They tell me all the obstacles and impediments they have to be able to be able to be able to move fast. So one of the reasons they gravitate to MongoDB is just the speed that they wish they can build applications to, to your point, developer productivity. And by definition, developer productivity is a proxy for innovation. The faster you can make your developers, you know, move, the faster they can push out code, the faster they can iterate and build new solutions or add more capabilities on the existing applications, the faster you can innovate either to, again, seize new opportunities or to respond to new threats in your business. >>And so that resonates with every C level executive. And to your point, the developers not some side hustle that they kind of think about once in a while. It's core to the business. So developers have amassed enormous amount of power and influence. You know, their, their, their engineering teams are front and center in terms of how they think about building capabilities and and building their business. And that's also obviously enabled, you know, to your point, every software company, every company's not becoming a software company because it all starts with softwares, software enables, defines or creates almost every company's value proposition. >>You know, it makes me smile because I love operating systems as one of my hobbies in college was, you know, systems programming and I remember those network kind of like the operating systems, the cloud. So, you know, everything's got specialized capabilities and that's a big theme here at Reinvent. If you look at the announcements Monday night with Peter DeSantis, you got, you got new instances, new chips. So this whole engine kind of specialized component is like an engine. You got a core and you got other subsystems. This is gonna be an integral part of how companies architect their platform or you know, Adam calls it the landing zone or whatever they wanna call it. But you gotta start seeing a new architectural thinking for companies. What's your, can you share your experience on how companies should look at this opportunity as a plethora of more goodness on the hardware? On hardware, but like chips and instances? Cause now you can mix and match. You've got, you've got, you got everything you need to kind of not roll your own but like really build foundational high performance capabilities. >>Yeah, so I I, so I think this is where I think Amazon is really enabling all companies, including, you know, companies like Mon db, you know, push the envelope and innovation. So for example, you know, the, the next big hurdle for us, I think we've seen two big platform shifts over the last 15 years of platform shifts, you know, to mobile and the platform shift to cloud. I believe the next big platform shift is going from dumb apps to smart apps, which you're building in, you know, machine learning and you know, AI and just very sophisticated automation. And when you start automating human decision making, rather than, you know, looking at a dashboard and saying, okay, I see the data now, now I have to do this. You can automate that into your applications and make your applications leveraging real time data become that much more smart. And that ultimately then becomes a developer challenge. And so we feel really good about our position in taking advantage of those next big trends and software leveraging the price performance curves that, you know, Amazon continues to push in terms of their hardware performance, networking performance, you know, you know, price, performance and storage to build those next generation of modern applications. >>Okay, so let me get this straight. You have next generation intelligent smart apps and you have AI generative solutions coming out around the corner. This is like pretty good position for Mongo to be in with data. I mean, this is what you do, you're in that exactly of the action. What's it like? I mean, you must be like trying to shake the world and wake up. The world's starting to wake up now through this. So what's, what's it like? >>Well, I mean we're really excited and bullish about the future. We think that we're well positioned because we know as to your point, you know, we have amassed amazing amount of developer mindshare. We are the most popular modern data platform out there in the world. There's developers in almost every corner of the planet using us to do something. And to your point, leveraging data and these advances in machine learning ai. And we think the more AI becomes democratized, not, you know, done by a bunch of data scientists sitting in some corner office, but essentially enabling developers to have the tools to build these very, very sophisticated, smart applications will, you know, will position as well. So that's, you know, obviously gonna be a focus for us over the, frankly, I think this is gonna be like a 10 year, 10 15 year run and we're just getting started in this whole >>Area. I think you guys are really well positioned. I think that's a great point. And Adam mentioned to me and, and Mike interviewed, he said on stage talk about it, the role of a data analyst kind of goes away. Everyone's a data analyst, right? You'll still see specialization on, on core data engineering, which is kind of like an SRE role for data. So data ops and data as code is a big deal making data applications. So again, exciting times and you guys are well positioned. If you had to bumper sticker the event this week here at Reinvent, what would you, how would you categorize this this point in time? I mean, Adam's great leader, he is gonna help educate customers how to use technology to, for business advantage and transformation. You know, Andy did a great job making technology great and innovative and setting the table, Adam's gotta bring it to the enterprises and businesses. So it's gonna be an interesting point in time we're in now. What, how would you categorize this year's reinvent, >>Right? I think the, the, the tech world is pivoting towards what I'd call rationalization or cost optimization. I think people obviously in, you know, the last 10 years have, you know, it's all about speed, speed, speed. And I think people still value speed, but they wanna do it at some sort of predictable cost model. And I think you're gonna see a lot more focus around cost and cost optimization. That's where we think having one platform is by definition of vendor consolidation way for people to cut costs so that they can basically, you know, still move fast but don't have to incur the tax of using a whole bunch of different point tools. And so we think we're well positioned. So the bumper sticker I think about is essentially, you know, do more for less with MongoDB. >>Yeah. And the developers on the front lines. Great stuff. You guys are great partner, a top partner at AWS and great reflection on, on where you guys been, but really where you are now and great opportunity. David Didier, thank you so much for spending the time and it's been great following Mongo and the continued rise of, of developers of the on the front lines really driving the business and that, and they are, I know, driving the business, so, and I think they're gonna continue Smart apps, intelligent apps, ai, generative apps are coming. I mean this is real. >>Thanks John. It's great speaking with >>You. Yeah, thanks. Thanks so much. Okay.

Published Date : Nov 24 2022

SUMMARY :

of an already performing a cloud with, you know, chips and silicon specialized instances, Thank you for having me. I, you know, we enable people to do so many different things and you know, they can be the, And also what we also do is enable people to, you know, run different types So, you know, you kind of crank it all the time. an Emerald sponsor for the last Nu you know, I think four or five years. So you know, the day developer traction is just really kind of stuck at the So just for those of you who, who, those, you know, those in your audience who don't know too much about Mon And so that was the, the other profound, you know, things and you know, they can be the, you know, the largest companies in the world trying to transform Do you see yourself as a ISV or you you know, you know, we believe that what we are enabling developers to do is be able to reduce know, reminds me of the old asp, you know, if you will. Yeah, so essentially what what, you know, a lot of our customers doing, and by the way we have over 37,000 Let's talk about the performance side. So you guys have a lot of experience tuning in with Graviton instances, we're seeing a lot like you know, the, you know, the, the later part of the last decade and told me, you know, And, and you know, if you look at their revenue, about 60 to 70% I mean, you know, it's so funny Dave, because you know, I remember those, And then you got the new abstraction layers of the higher level services. to the, you know, to AWS and the Amazon team for what they've built. And so we think offering one data model, one, you know, elegant user experience, Can you comment on that? can basically turn up, you know, an Alice instance with no commitment. is, is if you take digital transformation concept to its completion, assuming now you And you know, one thing John, they never tell me, they never tell me that they're innovating too quickly. you know, to your point, every software company, every company's not becoming a software company because or you know, Adam calls it the landing zone or whatever they wanna call it. So for example, you know, the, the next big hurdle for us, I think we've seen two big platform shifts over the I mean, this is what you do, So that's, you know, you guys are well positioned. I think people obviously in, you know, the last 10 years have, on where you guys been, but really where you are now and great opportunity. Thanks so much.

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Ali Ghodsi, Databricks | Cube Conversation Partner Exclusive


 

(outro music) >> Hey, I'm John Furrier, here with an exclusive interview with Ali Ghodsi, who's the CEO of Databricks. Ali, great to see you. Preview for reinvent. We're going to launch this story, exclusive Databricks material on the notes, after the keynotes prior to the keynotes and after the keynotes that reinvent. So great to see you. You know, you've been a partner of AWS for a very, very long time. I think five years ago, I think I first interviewed you, you were one of the first to publicly declare that this was a place to build a company on and not just post an application, but refactor capabilities to create, essentially a platform in the cloud, on the cloud. Not just an ISV; Independent Software Vendor, kind of an old term, we're talking about real platform like capability to change the game. Can you talk about your experience as an AWS partner? >> Yeah, look, so we started in 2013. I swiped my personal credit card on AWS and some of my co-founders did the same. And we started building. And we were excited because we just thought this is a much better way to launch a company because you can just much faster get time to market and launch your thing and you can get the end users much quicker access to the thing you're building. So we didn't really talk to anyone at AWS, we just swiped a credit card. And eventually they told us, "Hey, do you want to buy extra support?" "You're asking a lot of advanced questions from us." "Maybe you want to buy our advanced support." And we said, no, no, no, no. We're very advanced ourselves, we know what we're doing. We're not going to buy any advanced support. So, you know, we just built this, you know, startup from nothing on AWS without even talking to anyone there. So at some point, I think around 2017, they suddenly saw this company with maybe a hundred million ARR pop up on their radar and it's driving massive amounts of compute, massive amounts of data. And it took a little bit in the beginning just us to get to know each other because as I said, it's like we were not on their radar and we weren't really looking, we were just doing our thing. And then over the years the partnership has deepened and deepened and deepened and then with, you know, Andy (indistinct) really leaning into the partnership, he mentioned us at Reinvent. And then we sort of figured out a way to really integrate the two service, the Databricks platform with AWS . And today it's an amazing partnership. You know, we directly connected with the general managers for the services. We're connected at the CEO level, you know, the sellers get compensated for pushing Databricks, we're, we have multiple offerings on their marketplace. We have a native offering on AWS. You know, we're prominently always sort of marketed and you know, we're aligned also vision wise in what we're trying to do. So yeah, we've come a very, very long way. >> Do you consider yourself a SaaS app or an ISV or do you see yourself more of a platform company because you have customers. How would you categorize your category as a company? >> Well, it's a data platform, right? And actually the, the strategy of the Databricks is take what's otherwise five, six services in the industry or five, six different startups, but do them as part of one data platform that's integrated. So in one word, the strategy of data bricks is "unification." We call it the data lake house. But really the idea behind the data lake house is that of unification, or in more words it's, "The whole is greater than the sum of its parts." So you could actually go and buy five, six services out there or actually use five, six services from the cloud vendors, stitch it together and it kind of resembles Databricks. Our power is in doing those integrated, together in a way in which it's really, really easy and simple to use for end users. So yeah, we're a data platform. I wouldn't, you know, ISV that's a old term, you know, Independent Software Vendor. You know, I think, you know, we have actually a whole slew of ISVs on top of Databricks, that integrate with our platform. And you know, in our marketplace as well as in our partner connect, we host those ISVs that then, you know, work on top of the data that we have in the Databricks, data lake house. >> You know, I think one of the things your journey has been great to document and watch from the beginning. I got to give you guys credit over there and props, congratulations. But I think you're the poster child as a company to what we see enterprises doing now. So go back in time when you guys swiped a credit card, you didn't need attending technical support because you guys had brains, you were refactoring, rethinking. It wasn't just banging out software, you had, you were doing some complex things. It wasn't like it was just write some software hosted on server. It was really a lot more. And as a result your business worth billions of dollars. I think 38 billion or something like that, big numbers, big numbers of great revenue growth as well, billions in revenue. You have customers, you have an ecosystem, you have data applications on top of Databricks. So in a way you're a cloud on top of the cloud. So is there a cloud on top of the cloud? So you have ISVs, Amazon has ISVs. Can you take us through what this means and at this point in history, because this seems to be an advanced version of benefits of platforming and refactoring, leveraging say AWS. >> Yeah, so look, when we started, there was really only one game in town. It was AWS. So it was one cloud. And the strategy of the company then was, well Amazon had this beautiful set of services that they're building bottom up, they have storage, compute, networking, and then they have databases and so on. But it's a lot of services. So let us not directly compete with AWS and try to take out one of their services. Let's not do that because frankly we can't. We were not of that size. They had the scale, they had the size and they were the only cloud vendor in town. So our strategy instead was, let's do something else. Let's not compete directly with say, a particular service they're building, let's take a different strategy. What if we had a unified holistic data platform, where it's just one integrated service end to end. So think of it as Microsoft office, which contains PowerPoint, and Word, and Excel and even Access, if you want to use it. What if we build that and AWS has this really amazing knack for releasing things, you know services, lots of them, every reinvent. And they're sort of a DevOps person's dream and you can stitch these together and you know you have to be technical. How do we elevate that and make it simpler and integrate it? That was our original strategy and it resonated with a segment of the market. And the reason it worked with AWS so that we wouldn't butt heads with AWS was because we weren't a direct replacement for this service or for that service, we were taking a different approach. And AWS, because credit goes to them, they're so customer obsessed, they would actually do what's right for the customer. So if the customer said we want this unified thing, their sellers would actually say, okay, so then you should use Databricks. So they truly are customer obsessed in that way. And I really mean it, John. Things have changed over the years. They're not the only cloud anymore. You know, Azure is real, GCP is real, there's also Alibaba. And now over 70% of our customers are on more than one cloud. So now what we hear from them is, not only want, do we want a simplified, unified thing, but we want it also to work across the clouds. Because those of them that are seriously considering multiple clouds, they don't want to use a service on cloud one and then use a similar service on cloud two. But it's a little bit different. And now they have to do twice the work to make it work. You know, John, it's hard enough as it is, like it's this data stuff and analytics. It's not a walk in the park, you know. You hire an administrator in the back office that clicks a button and its just, now you're a data driven digital transformed company. It's hard. If you now have to do it again on the second cloud with different set of services and then again on a third cloud with a different set of services. That's very, very costly. So the strategy then has changed that, how do we take that unified simple approach and make it also the same and standardize across the clouds, but then also integrate it as far down as we can on each of the clouds. So that you're not giving up any of the benefits that the particular cloud has. >> Yeah, I think one of the things that we see, and I want get your reaction to this, is this rise of the super cloud as we call it. I think you were involved in the Sky paper that I saw your position paper came out after we had introduced Super Cloud, which is great. Congratulations to the Berkeley team, wearing the hat here. But you guys are, I think a driver of this because you're creating the need for these things. You're saying, okay, we went on one cloud with AWS and you didn't hide that. And now you're publicly saying there's other clouds too, increased ham for your business. And customers have multiple clouds in their infrastructure for the best of breed that they have. Okay, get that. But there's still a challenge around the innovation, growth that's still around the corner. We still have a supply chain problem, we still have skill gaps. You know, you guys are unique at Databricks as other these big examples of super clouds that are developing. Enterprises don't have the Databricks kind of talent. They need, they need turnkey solutions. So Adam and the team at Amazon are promoting, you know, more solution oriented approaches higher up on the stack. You're starting to see kind of like, I won't say templates, but you know, almost like application specific headless like, low code, no code capability to accelerate clients who are wanting to write code for the modern error. Right, so this kind of, and then now you, as you guys pointed out with these common services, you're pushing the envelope. So you're saying, hey, I need to compete, I don't want to go to my customers and have them to have a staff or this cloud and this cloud and this cloud because they don't have the staff. Or if they do, they're very unique. So what's your reaction? Because this kind is the, it kind of shows your leadership as a partner of AWS and the clouds, but also highlights I think what's coming. But you share your reaction. >> Yeah, look, it's, first of all, you know, I wish I could take credit for this but I can't because it's really the customers that have decided to go on multiple clouds. You know, it's not Databricks that you know, push this or some other vendor, you know, that, Snowflake or someone who pushed this and now enterprises listened to us and they picked two clouds. That's not how it happened. The enterprises picked two clouds or three clouds themselves and we can get into why, but they did that. So this largely just happened in the market. We as data platforms responded to what they're then saying, which is they're saying, "I don't want to redo this again on the other cloud." So I think the writing is on the wall. I think it's super obvious what's going to happen next. They will say, "Any service I'm using, it better work exactly the same on all the clouds." You know, that's what's going to happen. So in the next five years, every enterprise will say, "I'm going to use the service, but you better make sure that this service works equally well on all of the clouds." And obviously the multicloud vendors like us, are there to do that. But I actually think that what you're going to see happening is that you're going to see the cloud vendors changing the existing services that they have to make them work on the other clouds. That's what's goin to happen, I think. >> Yeah, and I think I would add that, first of all, I agree with you. I think that's going to be a forcing function. Because I think you're driving it. You guys are in a way, one, are just an actor in the driving this because you're on the front end of this and there are others and there will be people following. But I think to me, I'm a cloud vendor, I got to differentiate. Adam, If I'm Adam Saleski, I got to say, "Hey, I got to differentiate." So I don't wan to get stuck in the middle, so to speak. Am I just going to innovate on the hardware AKA infrastructure or am I going to innovate at the higher level services? So what we're talking about here is the tail of two clouds within Amazon, for instance. So do I innovate on the silicon and get low level into the physics and squeeze performance out of the hardware and infrastructure? Or do I focus on ease of use at the top of the stack for the developers? So again, there's a channel of two clouds here. So I got to ask you, how do they differentiate? Number one and number two, I never heard a developer ever say, "I want to run my app or workload on the slower cloud." So I mean, you know, back when we had PCs you wanted to go, "I want the fastest processor." So again, you can have common level services, but where is that performance differentiation with the cloud? What do the clouds do in your opinion? >> Yeah, look, I think it's pretty clear. I think that it's, this is, you know, no surprise. Probably 70% or so of the revenue is in the lower infrastructure layers, compute, storage, networking. And they have to win that. They have to be competitive there. As you said, you can say, oh you know, I guess my CPUs are slower than the other cloud, but who cares? I have amazing other services which only work on my cloud by the way, right? That's not going to be a winning recipe. So I think all three are laser focused on, we going to have specialized hardware and the nuts and bolts of the infrastructure, we can do it better than the other clouds for sure. And you can see lots of innovation happening there, right? The Graviton chips, you know, we see huge price performance benefits in those chips. I mean it's real, right? It's basically a 20, 30% free lunch. You know, why wouldn't you, why wouldn't you go for it there? There's no downside. You know, there's no, "got you" or no catch. But we see Azure doing the same thing now, they're also building their own chips and we know that Google builds specialized machine learning chips, TPU, Tenor Processing Units. So their legs are focused on that. I don't think they can give up that or focused on higher levels if they had to pick bets. And I think actually in the next few years, most of us have to make more, we have to be more deliberate and calculated in the picks we do. I think in the last five years, most of us have said, "We'll do all of it." You know. >> Well you made a good bet with Spark, you know, the duke was pretty obvious trend that was, everyone was shut on that bandwagon and you guys picked a big bet with Spark. Look what happened with you guys? So again, I love this betting kind of concept because as the world matures, growth slows down and shifts and that next wave of value coming in, AKA customers, they're going to integrate with a new ecosystem. A new kind of partner network for AWS and the other clouds. But with aws they're going to need to nurture the next Databricks. They're going to need to still provide that SaaS, ISV like experience for, you know, a basic software hosting or some application. But I go to get your thoughts on this idea of multiple clouds because if I'm a developer, the old days was, old days, within our decade, full stack developer- >> It was two years ago, yeah (John laughing) >> This is a decade ago, full stack and then the cloud came in, you kind had the half stack and then you would do some things. It seems like the clouds are trying to say, we want to be the full stack or not. Or is it still going to be, you know, I'm an application like a PC and a Mac, I'm going to write the same application for both hardware. I mean what's your take on this? Are they trying to do full stack and you see them more like- >> Absolutely. I mean look, of course they're going, they have, I mean they have over 300, I think Amazon has over 300 services, right? That's not just compute, storage, networking, it's the whole stack, right? But my key point is, I think they have to nail the core infrastructure storage compute networking because the three clouds that are there competing, they're formidable companies with formidable balance sheets and it doesn't look like any of them is going to throw in the towel and say, we give up. So I think it's going to intensify. And given that they have a 70% revenue on that infrastructure layer, I think they, if they have to pick their bets, I think they'll focus it on that infrastructure layer. I think the layer above where they're also placing bets, they're doing that, the full stack, right? But there I think the demand will be, can you make that work on the other clouds? And therein lies an innovator's dilemma because if I make it work on the other clouds, then I'm foregoing that 70% revenue of the infrastructure. I'm not getting it. The other cloud vendor is going to get it. So should I do that or not? Second, is the other cloud vendor going to be welcoming of me making my service work on their cloud if I am a competing cloud, right? And what kind of terms of service are I giving me? And am I going to really invest in doing that? And I think right now we, you know, most, the vast, vast, vast majority of the services only work on the one cloud that you know, it's built on. It doesn't work on others, but this will shift. >> Yeah, I think the innovators dilemma is also very good point. And also add, it's an integrators dilemma too because now you talk about integration across services. So I believe that the super cloud movement's going to happen before Sky. And I think what explained by that, what you guys did and what other companies are doing by representing advanced, I call platform engineering, refactoring an existing market really fast, time to value and CAPEX is, I mean capital, market cap is going to be really fast. I think there's going to be an opportunity for those to emerge that's going to set the table for global multicloud ultimately in the future. So I think you're going to start to see the same pattern of what you guys did get in, leverage the hell out of it, use it, not in the way just to host, but to refactor and take down territory of markets. So number one, and then ultimately you get into, okay, I want to run some SLA across services, then there's a little bit more complication. I think that's where you guys put that beautiful paper out on Sky Computing. Okay, that makes sense. Now if you go to today's market, okay, I'm betting on Amazon because they're the best, this is the best cloud win scenario, not the most robust cloud. So if I'm a developer, I want the best. How do you look at their bet when it comes to data? Because now they've got machine learning, Swami's got a big keynote on Wednesday, I'm expecting to see a lot of AI and machine learning. I'm expecting to hear an end to end data story. This is what you do, so as a major partner, how do you view the moves Amazon's making and the bets they're making with data and machine learning and AI? >> First I want to lift off my hat to AWS for being customer obsessed. So I know that if a customer wants Databricks, I know that AWS and their sellers will actually help us get that customer deploy Databricks. Now which of the services is the customer going to pick? Are they going to pick ours or the end to end, what Swami is going to present on stage? Right? So that's the question we're getting. But I wanted to start with by just saying, their customer obsessed. So I think they're going to do the right thing for the customer and I see the evidence of it again and again and again. So kudos to them. They're amazing at this actually. Ultimately our bet is, customers want this to be simple, integrated, okay? So yes there are hundreds of services that together give you the end to end experience and they're very customizable that AWS gives you. But if you want just something simply integrated that also works across the clouds, then I think there's a special place for Databricks. And I think the lake house approach that we have, which is an integrated, completely integrated, we integrate data lakes with data warehouses, integrate workflows with machine learning, with real time processing, all these in one platform. I think there's going to be tailwinds because I think the most important thing that's going to happen in the next few years is that every customer is going to now be obsessed, given the recession and the environment we're in. How do I cut my costs? How do I cut my costs? And we learn this from the customers they're adopting the lake house because they're thinking, instead of using five vendors or three vendors, I can simplify it down to one with you and I can cut my cost. So I think that's going to be one of the main drivers of why people bet on the lake house because it helps them lower their TCO; Total Cost of Ownership. And it's as simple as that. Like I have three things right now. If I can get the same job done of those three with one, I'd rather do that. And by the way, if it's three or four across two clouds and I can just use one and it just works across two clouds, I'm going to do that. Because my boss is telling me I need to cut my budget. >> (indistinct) (John laughing) >> Yeah, and I'd rather not to do layoffs and they're asking me to do more. How can I get smaller budgets, not lay people off and do more? I have to cut, I have to optimize. What's happened in the last five, six years is there's been a huge sprawl of services and startups, you know, you know most of them, all these startups, all of them, all the activity, all the VC investments, well those companies sold their software, right? Even if a startup didn't make it big, you know, they still sold their software to some vendors. So the ecosystem is now full of lots and lots and lots and lots of different software. And right now people are looking, how do I consolidate, how do I simplify, how do I cut my costs? >> And you guys have a great solution. You're also an arms dealer and a innovator. So I have to ask this question, because you're a professor of the industry as well as at Berkeley, you've seen a lot of the historical innovations. If you look at the moment we're in right now with the recession, okay we had COVID, okay, it changed how people work, you know, people working at home, provisioning VLAN, all that (indistinct) infrastructure, okay, yeah, technology and cloud health. But we're in a recession. This is the first recession where the Amazon and the other cloud, mainly Amazon Web Services is a major economic puzzle in the piece. So they were never around before, even 2008, they were too small. They're now a major economic enabler, player, they're serving startups, enterprises, they have super clouds like you guys. They're a force and the people, their customers are cutting back but also they can also get faster. So agility is now an equation in the economic recovery. And I want to get your thoughts because you just brought that up. Customers can actually use the cloud and Databricks to actually get out of the recovery because no one's going to say, stop making profit or make more profit. So yeah, cut costs, be more efficient, but agility's also like, let's drive more revenue. So in this digital transformation, if you take this to conclusion, every company transforms, their company is the app. So their revenue is tied directly to their technology deployment. What's your reaction and comment to that because this is a new historical moment where cloud and scale and data, actually could be configured in a way to actually change the nature of a business in such a short time. And with the recession looming, no one's got time to wait. >> Yeah, absolutely. Look, the secular tailwind in the market is that of, you know, 10 years ago it was software is eating the world, now it's AI's going to eat all of software software. So more and more we're going to have, wherever you have software, which is everywhere now because it's eaten the world, it's going to be eaten up by AI and data. You know, AI doesn't exist without data so they're synonymous. You can't do machine learning if you don't have data. So yeah, you're going to see that everywhere and that automation will help people simplify things and cut down the costs and automate more things. And in the cloud you can also do that by changing your CAPEX to OPEX. So instead of I invest, you know, 10 million into a data center that I buy, I'm going to have headcount to manage the software. Why don't we change this to OPEX? And then they are going to optimize it. They want to lower the TCO because okay, it's in the cloud. but I do want the costs to be much lower that what they were in the previous years. Last five years, nobody cared. Who cares? You know what it costs. You know, there's a new brave world out there. Now there's like, no, it has to be efficient. So I think they're going to optimize it. And I think this lake house approach, which is an integration of the lakes and the warehouse, allows you to rationalize the two and simplify them. It allows you to basically rationalize away the data warehouse. So I think much faster we're going to see the, why do I need the data warehouse? If I can get the same thing done with the lake house for fraction of the cost, that's what's going to happen. I think there's going to be focus on that simplification. But I agree with you. Ultimately everyone knows, everybody's a software company. Every company out there is a software company and in the next 10 years, all of them are also going to be AI companies. So that is going to continue. >> (indistinct), dev's going to stop. And right sizing right now is a key economic forcing function. Final question for you and I really appreciate you taking the time. This year Reinvent, what's the bumper sticker in your mind around what's the most important industry dynamic, power dynamic, ecosystem dynamic that people should pay attention to as we move from the brave new world of okay, I see cloud, cloud operations. I need to really make it structurally change my business. How do I, what's the most important story? What's the bumper sticker in your mind for Reinvent? >> Bumper sticker? lake house 24. (John laughing) >> That's data (indistinct) bumper sticker. What's the- >> (indistinct) in the market. No, no, no, no. You know, it's, AWS talks about, you know, all of their services becoming a lake house because they want the center of the gravity to be S3, their lake. And they want all the services to directly work on that, so that's a lake house. We're Bumper see Microsoft with Synapse, modern, you know the modern intelligent data platform. Same thing there. We're going to see the same thing, we already seeing it on GCP with Big Lake and so on. So I actually think it's the how do I reduce my costs and the lake house integrates those two. So that's one of the main ways you can rationalize and simplify. You get in the lake house, which is the name itself is a (indistinct) of two things, right? Lake house, "lake" gives you the AI, "house" give you the database data warehouse. So you get your AI and you get your data warehousing in one place at the lower cost. So for me, the bumper sticker is lake house, you know, 24. >> All right. Awesome Ali, well thanks for the exclusive interview. Appreciate it and get to see you. Congratulations on your success and I know you guys are going to be fine. >> Awesome. Thank you John. It's always a pleasure. >> Always great to chat with you again. >> Likewise. >> You guys are a great team. We're big fans of what you guys have done. We think you're an example of what we call "super cloud." Which is getting the hype up and again your paper speaks to some of the innovation, which I agree with by the way. I think that that approach of not forcing standards is really smart. And I think that's absolutely correct, that having the market still innovate is going to be key. standards with- >> Yeah, I love it. We're big fans too, you know, you're doing awesome work. We'd love to continue the partnership. >> So, great, great Ali, thanks. >> Take care (outro music)

Published Date : Nov 23 2022

SUMMARY :

after the keynotes prior to the keynotes and you know, we're because you have customers. I wouldn't, you know, I got to give you guys credit over there So if the customer said we So Adam and the team at So in the next five years, But I think to me, I'm a cloud vendor, and calculated in the picks we do. But I go to get your thoughts on this idea Or is it still going to be, you know, And I think right now we, you know, So I believe that the super cloud I can simplify it down to one with you and startups, you know, and the other cloud, And in the cloud you can also do that I need to really make it lake house 24. That's data (indistinct) of the gravity to be S3, and I know you guys are going to be fine. It's always a pleasure. We're big fans of what you guys have done. We're big fans too, you know,

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Ali Ghosdi, Databricks | AWS Partner Exclusive


 

(outro music) >> Hey, I'm John Furrier, here with an exclusive interview with Ali Ghodsi, who's the CEO of Databricks. Ali, great to see you. Preview for reinvent. We're going to launch this story, exclusive Databricks material on the notes, after the keynotes prior to the keynotes and after the keynotes that reinvent. So great to see you. You know, you've been a partner of AWS for a very, very long time. I think five years ago, I think I first interviewed you, you were one of the first to publicly declare that this was a place to build a company on and not just post an application, but refactor capabilities to create, essentially a platform in the cloud, on the cloud. Not just an ISV; Independent Software Vendor, kind of an old term, we're talking about real platform like capability to change the game. Can you talk about your experience as an AWS partner? >> Yeah, look, so we started in 2013. I swiped my personal credit card on AWS and some of my co-founders did the same. And we started building. And we were excited because we just thought this is a much better way to launch a company because you can just much faster get time to market and launch your thing and you can get the end users much quicker access to the thing you're building. So we didn't really talk to anyone at AWS, we just swiped a credit card. And eventually they told us, "Hey, do you want to buy extra support?" "You're asking a lot of advanced questions from us." "Maybe you want to buy our advanced support." And we said, no, no, no, no. We're very advanced ourselves, we know what we're doing. We're not going to buy any advanced support. So, you know, we just built this, you know, startup from nothing on AWS without even talking to anyone there. So at some point, I think around 2017, they suddenly saw this company with maybe a hundred million ARR pop up on their radar and it's driving massive amounts of compute, massive amounts of data. And it took a little bit in the beginning just us to get to know each other because as I said, it's like we were not on their radar and we weren't really looking, we were just doing our thing. And then over the years the partnership has deepened and deepened and deepened and then with, you know, Andy (indistinct) really leaning into the partnership, he mentioned us at Reinvent. And then we sort of figured out a way to really integrate the two service, the Databricks platform with AWS . And today it's an amazing partnership. You know, we directly connected with the general managers for the services. We're connected at the CEO level, you know, the sellers get compensated for pushing Databricks, we're, we have multiple offerings on their marketplace. We have a native offering on AWS. You know, we're prominently always sort of marketed and you know, we're aligned also vision wise in what we're trying to do. So yeah, we've come a very, very long way. >> Do you consider yourself a SaaS app or an ISV or do you see yourself more of a platform company because you have customers. How would you categorize your category as a company? >> Well, it's a data platform, right? And actually the, the strategy of the Databricks is take what's otherwise five, six services in the industry or five, six different startups, but do them as part of one data platform that's integrated. So in one word, the strategy of data bricks is "unification." We call it the data lake house. But really the idea behind the data lake house is that of unification, or in more words it's, "The whole is greater than the sum of its parts." So you could actually go and buy five, six services out there or actually use five, six services from the cloud vendors, stitch it together and it kind of resembles Databricks. Our power is in doing those integrated, together in a way in which it's really, really easy and simple to use for end users. So yeah, we're a data platform. I wouldn't, you know, ISV that's a old term, you know, Independent Software Vendor. You know, I think, you know, we have actually a whole slew of ISVs on top of Databricks, that integrate with our platform. And you know, in our marketplace as well as in our partner connect, we host those ISVs that then, you know, work on top of the data that we have in the Databricks, data lake house. >> You know, I think one of the things your journey has been great to document and watch from the beginning. I got to give you guys credit over there and props, congratulations. But I think you're the poster child as a company to what we see enterprises doing now. So go back in time when you guys swiped a credit card, you didn't need attending technical support because you guys had brains, you were refactoring, rethinking. It wasn't just banging out software, you had, you were doing some complex things. It wasn't like it was just write some software hosted on server. It was really a lot more. And as a result your business worth billions of dollars. I think 38 billion or something like that, big numbers, big numbers of great revenue growth as well, billions in revenue. You have customers, you have an ecosystem, you have data applications on top of Databricks. So in a way you're a cloud on top of the cloud. So is there a cloud on top of the cloud? So you have ISVs, Amazon has ISVs. Can you take us through what this means and at this point in history, because this seems to be an advanced version of benefits of platforming and refactoring, leveraging say AWS. >> Yeah, so look, when we started, there was really only one game in town. It was AWS. So it was one cloud. And the strategy of the company then was, well Amazon had this beautiful set of services that they're building bottom up, they have storage, compute, networking, and then they have databases and so on. But it's a lot of services. So let us not directly compete with AWS and try to take out one of their services. Let's not do that because frankly we can't. We were not of that size. They had the scale, they had the size and they were the only cloud vendor in town. So our strategy instead was, let's do something else. Let's not compete directly with say, a particular service they're building, let's take a different strategy. What if we had a unified holistic data platform, where it's just one integrated service end to end. So think of it as Microsoft office, which contains PowerPoint, and Word, and Excel and even Access, if you want to use it. What if we build that and AWS has this really amazing knack for releasing things, you know services, lots of them, every reinvent. And they're sort of a DevOps person's dream and you can stitch these together and you know you have to be technical. How do we elevate that and make it simpler and integrate it? That was our original strategy and it resonated with a segment of the market. And the reason it worked with AWS so that we wouldn't butt heads with AWS was because we weren't a direct replacement for this service or for that service, we were taking a different approach. And AWS, because credit goes to them, they're so customer obsessed, they would actually do what's right for the customer. So if the customer said we want this unified thing, their sellers would actually say, okay, so then you should use Databricks. So they truly are customer obsessed in that way. And I really mean it, John. Things have changed over the years. They're not the only cloud anymore. You know, Azure is real, GCP is real, there's also Alibaba. And now over 70% of our customers are on more than one cloud. So now what we hear from them is, not only want, do we want a simplified, unified thing, but we want it also to work across the clouds. Because those of them that are seriously considering multiple clouds, they don't want to use a service on cloud one and then use a similar service on cloud two. But it's a little bit different. And now they have to do twice the work to make it work. You know, John, it's hard enough as it is, like it's this data stuff and analytics. It's not a walk in the park, you know. You hire an administrator in the back office that clicks a button and its just, now you're a data driven digital transformed company. It's hard. If you now have to do it again on the second cloud with different set of services and then again on a third cloud with a different set of services. That's very, very costly. So the strategy then has changed that, how do we take that unified simple approach and make it also the same and standardize across the clouds, but then also integrate it as far down as we can on each of the clouds. So that you're not giving up any of the benefits that the particular cloud has. >> Yeah, I think one of the things that we see, and I want get your reaction to this, is this rise of the super cloud as we call it. I think you were involved in the Sky paper that I saw your position paper came out after we had introduced Super Cloud, which is great. Congratulations to the Berkeley team, wearing the hat here. But you guys are, I think a driver of this because you're creating the need for these things. You're saying, okay, we went on one cloud with AWS and you didn't hide that. And now you're publicly saying there's other clouds too, increased ham for your business. And customers have multiple clouds in their infrastructure for the best of breed that they have. Okay, get that. But there's still a challenge around the innovation, growth that's still around the corner. We still have a supply chain problem, we still have skill gaps. You know, you guys are unique at Databricks as other these big examples of super clouds that are developing. Enterprises don't have the Databricks kind of talent. They need, they need turnkey solutions. So Adam and the team at Amazon are promoting, you know, more solution oriented approaches higher up on the stack. You're starting to see kind of like, I won't say templates, but you know, almost like application specific headless like, low code, no code capability to accelerate clients who are wanting to write code for the modern error. Right, so this kind of, and then now you, as you guys pointed out with these common services, you're pushing the envelope. So you're saying, hey, I need to compete, I don't want to go to my customers and have them to have a staff or this cloud and this cloud and this cloud because they don't have the staff. Or if they do, they're very unique. So what's your reaction? Because this kind is the, it kind of shows your leadership as a partner of AWS and the clouds, but also highlights I think what's coming. But you share your reaction. >> Yeah, look, it's, first of all, you know, I wish I could take credit for this but I can't because it's really the customers that have decided to go on multiple clouds. You know, it's not Databricks that you know, push this or some other vendor, you know, that, Snowflake or someone who pushed this and now enterprises listened to us and they picked two clouds. That's not how it happened. The enterprises picked two clouds or three clouds themselves and we can get into why, but they did that. So this largely just happened in the market. We as data platforms responded to what they're then saying, which is they're saying, "I don't want to redo this again on the other cloud." So I think the writing is on the wall. I think it's super obvious what's going to happen next. They will say, "Any service I'm using, it better work exactly the same on all the clouds." You know, that's what's going to happen. So in the next five years, every enterprise will say, "I'm going to use the service, but you better make sure that this service works equally well on all of the clouds." And obviously the multicloud vendors like us, are there to do that. But I actually think that what you're going to see happening is that you're going to see the cloud vendors changing the existing services that they have to make them work on the other clouds. That's what's goin to happen, I think. >> Yeah, and I think I would add that, first of all, I agree with you. I think that's going to be a forcing function. Because I think you're driving it. You guys are in a way, one, are just an actor in the driving this because you're on the front end of this and there are others and there will be people following. But I think to me, I'm a cloud vendor, I got to differentiate. Adam, If I'm Adam Saleski, I got to say, "Hey, I got to differentiate." So I don't wan to get stuck in the middle, so to speak. Am I just going to innovate on the hardware AKA infrastructure or am I going to innovate at the higher level services? So what we're talking about here is the tail of two clouds within Amazon, for instance. So do I innovate on the silicon and get low level into the physics and squeeze performance out of the hardware and infrastructure? Or do I focus on ease of use at the top of the stack for the developers? So again, there's a channel of two clouds here. So I got to ask you, how do they differentiate? Number one and number two, I never heard a developer ever say, "I want to run my app or workload on the slower cloud." So I mean, you know, back when we had PCs you wanted to go, "I want the fastest processor." So again, you can have common level services, but where is that performance differentiation with the cloud? What do the clouds do in your opinion? >> Yeah, look, I think it's pretty clear. I think that it's, this is, you know, no surprise. Probably 70% or so of the revenue is in the lower infrastructure layers, compute, storage, networking. And they have to win that. They have to be competitive there. As you said, you can say, oh you know, I guess my CPUs are slower than the other cloud, but who cares? I have amazing other services which only work on my cloud by the way, right? That's not going to be a winning recipe. So I think all three are laser focused on, we going to have specialized hardware and the nuts and bolts of the infrastructure, we can do it better than the other clouds for sure. And you can see lots of innovation happening there, right? The Graviton chips, you know, we see huge price performance benefits in those chips. I mean it's real, right? It's basically a 20, 30% free lunch. You know, why wouldn't you, why wouldn't you go for it there? There's no downside. You know, there's no, "got you" or no catch. But we see Azure doing the same thing now, they're also building their own chips and we know that Google builds specialized machine learning chips, TPU, Tenor Processing Units. So their legs are focused on that. I don't think they can give up that or focused on higher levels if they had to pick bets. And I think actually in the next few years, most of us have to make more, we have to be more deliberate and calculated in the picks we do. I think in the last five years, most of us have said, "We'll do all of it." You know. >> Well you made a good bet with Spark, you know, the duke was pretty obvious trend that was, everyone was shut on that bandwagon and you guys picked a big bet with Spark. Look what happened with you guys? So again, I love this betting kind of concept because as the world matures, growth slows down and shifts and that next wave of value coming in, AKA customers, they're going to integrate with a new ecosystem. A new kind of partner network for AWS and the other clouds. But with aws they're going to need to nurture the next Databricks. They're going to need to still provide that SaaS, ISV like experience for, you know, a basic software hosting or some application. But I go to get your thoughts on this idea of multiple clouds because if I'm a developer, the old days was, old days, within our decade, full stack developer- >> It was two years ago, yeah (John laughing) >> This is a decade ago, full stack and then the cloud came in, you kind had the half stack and then you would do some things. It seems like the clouds are trying to say, we want to be the full stack or not. Or is it still going to be, you know, I'm an application like a PC and a Mac, I'm going to write the same application for both hardware. I mean what's your take on this? Are they trying to do full stack and you see them more like- >> Absolutely. I mean look, of course they're going, they have, I mean they have over 300, I think Amazon has over 300 services, right? That's not just compute, storage, networking, it's the whole stack, right? But my key point is, I think they have to nail the core infrastructure storage compute networking because the three clouds that are there competing, they're formidable companies with formidable balance sheets and it doesn't look like any of them is going to throw in the towel and say, we give up. So I think it's going to intensify. And given that they have a 70% revenue on that infrastructure layer, I think they, if they have to pick their bets, I think they'll focus it on that infrastructure layer. I think the layer above where they're also placing bets, they're doing that, the full stack, right? But there I think the demand will be, can you make that work on the other clouds? And therein lies an innovator's dilemma because if I make it work on the other clouds, then I'm foregoing that 70% revenue of the infrastructure. I'm not getting it. The other cloud vendor is going to get it. So should I do that or not? Second, is the other cloud vendor going to be welcoming of me making my service work on their cloud if I am a competing cloud, right? And what kind of terms of service are I giving me? And am I going to really invest in doing that? And I think right now we, you know, most, the vast, vast, vast majority of the services only work on the one cloud that you know, it's built on. It doesn't work on others, but this will shift. >> Yeah, I think the innovators dilemma is also very good point. And also add, it's an integrators dilemma too because now you talk about integration across services. So I believe that the super cloud movement's going to happen before Sky. And I think what explained by that, what you guys did and what other companies are doing by representing advanced, I call platform engineering, refactoring an existing market really fast, time to value and CAPEX is, I mean capital, market cap is going to be really fast. I think there's going to be an opportunity for those to emerge that's going to set the table for global multicloud ultimately in the future. So I think you're going to start to see the same pattern of what you guys did get in, leverage the hell out of it, use it, not in the way just to host, but to refactor and take down territory of markets. So number one, and then ultimately you get into, okay, I want to run some SLA across services, then there's a little bit more complication. I think that's where you guys put that beautiful paper out on Sky Computing. Okay, that makes sense. Now if you go to today's market, okay, I'm betting on Amazon because they're the best, this is the best cloud win scenario, not the most robust cloud. So if I'm a developer, I want the best. How do you look at their bet when it comes to data? Because now they've got machine learning, Swami's got a big keynote on Wednesday, I'm expecting to see a lot of AI and machine learning. I'm expecting to hear an end to end data story. This is what you do, so as a major partner, how do you view the moves Amazon's making and the bets they're making with data and machine learning and AI? >> First I want to lift off my hat to AWS for being customer obsessed. So I know that if a customer wants Databricks, I know that AWS and their sellers will actually help us get that customer deploy Databricks. Now which of the services is the customer going to pick? Are they going to pick ours or the end to end, what Swami is going to present on stage? Right? So that's the question we're getting. But I wanted to start with by just saying, their customer obsessed. So I think they're going to do the right thing for the customer and I see the evidence of it again and again and again. So kudos to them. They're amazing at this actually. Ultimately our bet is, customers want this to be simple, integrated, okay? So yes there are hundreds of services that together give you the end to end experience and they're very customizable that AWS gives you. But if you want just something simply integrated that also works across the clouds, then I think there's a special place for Databricks. And I think the lake house approach that we have, which is an integrated, completely integrated, we integrate data lakes with data warehouses, integrate workflows with machine learning, with real time processing, all these in one platform. I think there's going to be tailwinds because I think the most important thing that's going to happen in the next few years is that every customer is going to now be obsessed, given the recession and the environment we're in. How do I cut my costs? How do I cut my costs? And we learn this from the customers they're adopting the lake house because they're thinking, instead of using five vendors or three vendors, I can simplify it down to one with you and I can cut my cost. So I think that's going to be one of the main drivers of why people bet on the lake house because it helps them lower their TCO; Total Cost of Ownership. And it's as simple as that. Like I have three things right now. If I can get the same job done of those three with one, I'd rather do that. And by the way, if it's three or four across two clouds and I can just use one and it just works across two clouds, I'm going to do that. Because my boss is telling me I need to cut my budget. >> (indistinct) (John laughing) >> Yeah, and I'd rather not to do layoffs and they're asking me to do more. How can I get smaller budgets, not lay people off and do more? I have to cut, I have to optimize. What's happened in the last five, six years is there's been a huge sprawl of services and startups, you know, you know most of them, all these startups, all of them, all the activity, all the VC investments, well those companies sold their software, right? Even if a startup didn't make it big, you know, they still sold their software to some vendors. So the ecosystem is now full of lots and lots and lots and lots of different software. And right now people are looking, how do I consolidate, how do I simplify, how do I cut my costs? >> And you guys have a great solution. You're also an arms dealer and a innovator. So I have to ask this question, because you're a professor of the industry as well as at Berkeley, you've seen a lot of the historical innovations. If you look at the moment we're in right now with the recession, okay we had COVID, okay, it changed how people work, you know, people working at home, provisioning VLAN, all that (indistinct) infrastructure, okay, yeah, technology and cloud health. But we're in a recession. This is the first recession where the Amazon and the other cloud, mainly Amazon Web Services is a major economic puzzle in the piece. So they were never around before, even 2008, they were too small. They're now a major economic enabler, player, they're serving startups, enterprises, they have super clouds like you guys. They're a force and the people, their customers are cutting back but also they can also get faster. So agility is now an equation in the economic recovery. And I want to get your thoughts because you just brought that up. Customers can actually use the cloud and Databricks to actually get out of the recovery because no one's going to say, stop making profit or make more profit. So yeah, cut costs, be more efficient, but agility's also like, let's drive more revenue. So in this digital transformation, if you take this to conclusion, every company transforms, their company is the app. So their revenue is tied directly to their technology deployment. What's your reaction and comment to that because this is a new historical moment where cloud and scale and data, actually could be configured in a way to actually change the nature of a business in such a short time. And with the recession looming, no one's got time to wait. >> Yeah, absolutely. Look, the secular tailwind in the market is that of, you know, 10 years ago it was software is eating the world, now it's AI's going to eat all of software software. So more and more we're going to have, wherever you have software, which is everywhere now because it's eaten the world, it's going to be eaten up by AI and data. You know, AI doesn't exist without data so they're synonymous. You can't do machine learning if you don't have data. So yeah, you're going to see that everywhere and that automation will help people simplify things and cut down the costs and automate more things. And in the cloud you can also do that by changing your CAPEX to OPEX. So instead of I invest, you know, 10 million into a data center that I buy, I'm going to have headcount to manage the software. Why don't we change this to OPEX? And then they are going to optimize it. They want to lower the TCO because okay, it's in the cloud. but I do want the costs to be much lower that what they were in the previous years. Last five years, nobody cared. Who cares? You know what it costs. You know, there's a new brave world out there. Now there's like, no, it has to be efficient. So I think they're going to optimize it. And I think this lake house approach, which is an integration of the lakes and the warehouse, allows you to rationalize the two and simplify them. It allows you to basically rationalize away the data warehouse. So I think much faster we're going to see the, why do I need the data warehouse? If I can get the same thing done with the lake house for fraction of the cost, that's what's going to happen. I think there's going to be focus on that simplification. But I agree with you. Ultimately everyone knows, everybody's a software company. Every company out there is a software company and in the next 10 years, all of them are also going to be AI companies. So that is going to continue. >> (indistinct), dev's going to stop. And right sizing right now is a key economic forcing function. Final question for you and I really appreciate you taking the time. This year Reinvent, what's the bumper sticker in your mind around what's the most important industry dynamic, power dynamic, ecosystem dynamic that people should pay attention to as we move from the brave new world of okay, I see cloud, cloud operations. I need to really make it structurally change my business. How do I, what's the most important story? What's the bumper sticker in your mind for Reinvent? >> Bumper sticker? lake house 24. (John laughing) >> That's data (indistinct) bumper sticker. What's the- >> (indistinct) in the market. No, no, no, no. You know, it's, AWS talks about, you know, all of their services becoming a lake house because they want the center of the gravity to be S3, their lake. And they want all the services to directly work on that, so that's a lake house. We're Bumper see Microsoft with Synapse, modern, you know the modern intelligent data platform. Same thing there. We're going to see the same thing, we already seeing it on GCP with Big Lake and so on. So I actually think it's the how do I reduce my costs and the lake house integrates those two. So that's one of the main ways you can rationalize and simplify. You get in the lake house, which is the name itself is a (indistinct) of two things, right? Lake house, "lake" gives you the AI, "house" give you the database data warehouse. So you get your AI and you get your data warehousing in one place at the lower cost. So for me, the bumper sticker is lake house, you know, 24. >> All right. Awesome Ali, well thanks for the exclusive interview. Appreciate it and get to see you. Congratulations on your success and I know you guys are going to be fine. >> Awesome. Thank you John. It's always a pleasure. >> Always great to chat with you again. >> Likewise. >> You guys are a great team. We're big fans of what you guys have done. We think you're an example of what we call "super cloud." Which is getting the hype up and again your paper speaks to some of the innovation, which I agree with by the way. I think that that approach of not forcing standards is really smart. And I think that's absolutely correct, that having the market still innovate is going to be key. standards with- >> Yeah, I love it. We're big fans too, you know, you're doing awesome work. We'd love to continue the partnership. >> So, great, great Ali, thanks. >> Take care (outro music)

Published Date : Nov 23 2022

SUMMARY :

after the keynotes prior to the keynotes and you know, we're because you have customers. I wouldn't, you know, I got to give you guys credit over there So if the customer said we So Adam and the team at So in the next five years, But I think to me, I'm a cloud vendor, and calculated in the picks we do. But I go to get your thoughts on this idea Or is it still going to be, you know, And I think right now we, you know, So I believe that the super cloud I can simplify it down to one with you and startups, you know, and the other cloud, And in the cloud you can also do that I need to really make it lake house 24. That's data (indistinct) of the gravity to be S3, and I know you guys are going to be fine. It's always a pleasure. We're big fans of what you guys have done. We're big fans too, you know,

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Horizon3.ai Signal | Horizon3.ai Partner Program Expands Internationally


 

hello I'm John Furrier with thecube and welcome to this special presentation of the cube and Horizon 3.ai they're announcing a global partner first approach expanding their successful pen testing product Net Zero you're going to hear from leading experts in their staff their CEO positioning themselves for a successful Channel distribution expansion internationally in Europe Middle East Africa and Asia Pacific in this Cube special presentation you'll hear about the expansion the expanse partner program giving Partners a unique opportunity to offer Net Zero to their customers Innovation and Pen testing is going International with Horizon 3.ai enjoy the program [Music] welcome back everyone to the cube and Horizon 3.ai special presentation I'm John Furrier host of thecube we're here with Jennifer Lee head of Channel sales at Horizon 3.ai Jennifer welcome to the cube thanks for coming on great well thank you for having me so big news around Horizon 3.aa driving Channel first commitment you guys are expanding the channel partner program to include all kinds of new rewards incentives training programs help educate you know Partners really drive more recurring Revenue certainly cloud and Cloud scale has done that you got a great product that fits into that kind of Channel model great Services you can wrap around it good stuff so let's get into it what are you guys doing what are what are you guys doing with this news why is this so important yeah for sure so um yeah we like you said we recently expanded our Channel partner program um the driving force behind it was really just um to align our like you said our Channel first commitment um and creating awareness around the importance of our partner ecosystems um so that's it's really how we go to market is is through the channel and a great International Focus I've talked with the CEO so you know about the solution and he broke down all the action on why it's important on the product side but why now on the go to market change what's the what's the why behind this big this news on the channel yeah for sure so um we are doing this now really to align our business strategy which is built on the concept of enabling our partners to create a high value high margin business on top of our platform and so um we offer a solution called node zero it provides autonomous pen testing as a service and it allows organizations to continuously verify their security posture um so we our company vision we have this tagline that states that our pen testing enables organizations to see themselves Through The Eyes of an attacker and um we use the like the attacker's perspective to identify exploitable weaknesses and vulnerabilities so we created this partner program from a perspective of the partner so the partner's perspective and we've built It Through The Eyes of our partner right so we're prioritizing really what the partner is looking for and uh will ensure like Mutual success for us yeah the partners always want to get in front of the customers and bring new stuff to them pen tests have traditionally been really expensive uh and so bringing it down in one to a service level that's one affordable and has flexibility to it allows a lot of capability so I imagine people getting excited by it so I have to ask you about the program What specifically are you guys doing can you share any details around what it means for the partners what they get what's in it for them can you just break down some of the mechanics and mechanisms or or details yeah yep um you know we're really looking to create business alignment um and like I said establish Mutual success with our partners so we've got two um two key elements that we were really focused on um that we bring to the partners so the opportunity the profit margin expansion is one of them and um a way for our partners to really differentiate themselves and stay relevant in the market so um we've restructured our discount model really um you know highlighting profitability and maximizing profitability and uh this includes our deal registration we've we've created deal registration program we've increased discount for partners who take part in our partner certification uh trainings and we've we have some other partner incentives uh that we we've created that that's going to help out there we've we put this all so we've recently Gone live with our partner portal um it's a Consolidated experience for our partners where they can access our our sales tools and we really view our partners as an extension of our sales and Technical teams and so we've extended all of our our training material that we use internally we've made it available to our partners through our partner portal um we've um I'm trying I'm thinking now back what else is in that partner portal here we've got our partner certification information so all the content that's delivered during that training can be found in the portal we've got deal registration uh um co-branded marketing materials pipeline management and so um this this portal gives our partners a One-Stop place to to go to find all that information um and then just really quickly on the second part of that that I mentioned is our technology really is um really disruptive to the market so you know like you said autonomous pen testing it's um it's still it's well it's still still relatively new topic uh for security practitioners and um it's proven to be really disruptive so um that on top of um just well recently we found an article that um that mentioned by markets and markets that reports that the global pen testing markets really expanding and so it's expected to grow to like 2.7 billion um by 2027. so the Market's there right the Market's expanding it's growing and so for our partners it's just really allows them to grow their revenue um across their customer base expand their customer base and offering this High profit margin while you know getting in early to Market on this just disruptive technology big Market a lot of opportunities to make some money people love to put more margin on on those deals especially when you can bring a great solution that everyone knows is hard to do so I think that's going to provide a lot of value is there is there a type of partner that you guys see emerging or you aligning with you mentioned the alignment with the partners I can see how that the training and the incentives are all there sounds like it's all going well is there a type of partner that's resonating the most or is there categories of partners that can take advantage of this yeah absolutely so we work with all different kinds of Partners we work with our traditional resale Partners um we've worked we're working with systems integrators we have a really strong MSP mssp program um we've got Consulting partners and the Consulting Partners especially with the ones that offer pen test services so we they use us as a as we act as a force multiplier just really offering them profit margin expansion um opportunity there we've got some technology partner partners that we really work with for co-cell opportunities and then we've got our Cloud Partners um you'd mentioned that earlier and so we are in AWS Marketplace so our ccpo partners we're part of the ISP accelerate program um so we we're doing a lot there with our Cloud partners and um of course we uh we go to market with uh distribution Partners as well gotta love the opportunity for more margin expansion every kind of partner wants to put more gross profit on their deals is there a certification involved I have to ask is there like do you get do people get certified or is it just you get trained is it self-paced training is it in person how are you guys doing the whole training certification thing because is that is that a requirement yeah absolutely so we do offer a certification program and um it's been very popular this includes a a seller's portion and an operator portion and and so um this is at no cost to our partners and um we operate both virtually it's it's law it's virtually but live it's not self-paced and we also have in person um you know sessions as well and we also can customize these to any partners that have a large group of people and we can just we can do one in person or virtual just specifically for that partner well any kind of incentive opportunities and marketing opportunities everyone loves to get the uh get the deals just kind of rolling in leads from what we can see if our early reporting this looks like a hot product price wise service level wise what incentive do you guys thinking about and and Joint marketing you mentioned co-sell earlier in pipeline so I was kind of kind of honing in on that piece sure and yes and then to follow along with our partner certification program we do incentivize our partners there if they have a certain number certified their discount increases so that's part of it we have our deal registration program that increases discount as well um and then we do have some um some partner incentives that are wrapped around meeting setting and um moving moving opportunities along to uh proof of value gotta love the education driving value I have to ask you so you've been around the industry you've seen the channel relationships out there you're seeing companies old school new school you know uh Horizon 3.ai is kind of like that new school very cloud specific a lot of Leverage with we mentioned AWS and all the clouds um why is the company so hot right now why did you join them and what's why are people attracted to this company what's the what's the attraction what's the vibe what do you what do you see and what what do you use what did you see in in this company well this is just you know like I said it's very disruptive um it's really in high demand right now and um and and just because because it's new to Market and uh a newer technology so we are we can collaborate with a manual pen tester um we can you know we can allow our customers to run their pen test um with with no specialty teams and um and and then so we and like you know like I said we can allow our partners can actually build businesses profitable businesses so we can they can use our product to increase their services revenue and um and build their business model you know around around our services what's interesting about the pen test thing is that it's very expensive and time consuming the people who do them are very talented people that could be working on really bigger things in the in absolutely customers so bringing this into the channel allows them if you look at the price Delta between a pen test and then what you guys are offering I mean that's a huge margin Gap between street price of say today's pen test and what you guys offer when you show people that they follow do they say too good to be true I mean what are some of the things that people say when you kind of show them that are they like scratch their head like come on what's the what's the catch here right so the cost savings is a huge is huge for us um and then also you know like I said working as a force multiplier with a pen testing company that offers the services and so they can they can do their their annual manual pen tests that may be required around compliance regulations and then we can we can act as the continuous verification of their security um um you know that that they can run um weekly and so it's just um you know it's just an addition to to what they're offering already and an expansion so Jennifer thanks for coming on thecube really appreciate you uh coming on sharing the insights on the channel uh what's next what can we expect from the channel group what are you thinking what's going on right so we're really looking to expand our our Channel um footprint and um very strategically uh we've got um we've got some big plans um for for Horizon 3.ai awesome well thanks for coming on really appreciate it you're watching thecube the leader in high tech Enterprise coverage [Music] [Music] hello and welcome to the Cube's special presentation with Horizon 3.ai with Raina Richter vice president of emea Europe Middle East and Africa and Asia Pacific APAC for Horizon 3 today welcome to this special Cube presentation thanks for joining us thank you for the invitation so Horizon 3 a guy driving Global expansion big international news with a partner first approach you guys are expanding internationally let's get into it you guys are driving this new expanse partner program to new heights tell us about it what are you seeing in the momentum why the expansion what's all the news about well I would say uh yeah in in international we have I would say a similar similar situation like in the US um there is a global shortage of well-educated penetration testers on the one hand side on the other side um we have a raising demand of uh network and infrastructure security and with our approach of an uh autonomous penetration testing I I believe we are totally on top of the game um especially as we have also now uh starting with an international instance that means for example if a customer in Europe is using uh our service node zero he will be connected to a node zero instance which is located inside the European Union and therefore he has doesn't have to worry about the conflict between the European the gdpr regulations versus the US Cloud act and I would say there we have a total good package for our partners that they can provide differentiators to their customers you know we've had great conversations here on thecube with the CEO and the founder of the company around the leverage of the cloud and how successful that's been for the company and honestly I can just Connect the Dots here but I'd like you to weigh in more on how that translates into the go to market here because you got great Cloud scale with with the security product you guys are having success with great leverage there I've seen a lot of success there what's the momentum on the channel partner program internationally why is it so important to you is it just the regional segmentation is it the economics why the momentum well there are it's there are multiple issues first of all there is a raising demand in penetration testing um and don't forget that uh in international we have a much higher level in number a number or percentage in SMB and mid-market customers so these customers typically most of them even didn't have a pen test done once a year so for them pen testing was just too expensive now with our offering together with our partners we can provide different uh ways how customers could get an autonomous pen testing done more than once a year with even lower costs than they had with with a traditional manual paint test so and that is because we have our uh Consulting plus package which is for typically pain testers they can go out and can do a much faster much quicker and their pain test at many customers once in after each other so they can do more pain tests on a lower more attractive price on the other side there are others what even the same ones who are providing um node zero as an mssp service so they can go after s p customers saying okay well you only have a couple of hundred uh IP addresses no worries we have the perfect package for you and then you have let's say the mid Market let's say the thousands and more employees then they might even have an annual subscription very traditional but for all of them it's all the same the customer or the service provider doesn't need a piece of Hardware they only need to install a small piece of a Docker container and that's it and that makes it so so smooth to go in and say okay Mr customer we just put in this this virtual attacker into your network and that's it and and all the rest is done and within within three clicks they are they can act like a pen tester with 20 years of experience and that's going to be very Channel friendly and partner friendly I can almost imagine so I have to ask you and thank you for calling the break calling out that breakdown and and segmentation that was good that was very helpful for me to understand but I want to follow up if you don't mind um what type of partners are you seeing the most traction with and why well I would say at the beginning typically you have the the innovators the early adapters typically Boutique size of Partners they start because they they are always looking for Innovation and those are the ones you they start in the beginning so we have a wide range of Partners having mostly even um managed by the owner of the company so uh they immediately understand okay there is the value and they can change their offering they're changing their offering in terms of penetration testing because they can do more pen tests and they can then add other ones or we have those ones who offer 10 tests services but they did not have their own pen testers so they had to go out on the open market and Source paint testing experts um to get the pen test at a particular customer done and now with node zero they're totally independent they can't go out and say okay Mr customer here's the here's the service that's it we turn it on and within an hour you're up and running totally yeah and those pen tests are usually expensive and hard to do now it's right in line with the sales delivery pretty interesting for a partner absolutely but on the other hand side we are not killing the pain testers business we do something we're providing with no tiers I would call something like the foundation work the foundational work of having an an ongoing penetration testing of the infrastructure the operating system and the pen testers by themselves they can concentrate in the future on things like application pen testing for example so those Services which we we're not touching so we're not killing the paint tester Market we're just taking away the ongoing um let's say foundation work call it that way yeah yeah that was one of my questions I was going to ask is there's a lot of interest in this autonomous pen testing one because it's expensive to do because those skills are required are in need and they're expensive so you kind of cover the entry level and the blockers that are in there I've seen people say to me this pen test becomes a blocker for getting things done so there's been a lot of interest in the autonomous pen testing and for organizations to have that posture and it's an overseas issue too because now you have that that ongoing thing so can you explain that particular benefit for an organization to have that continuously verifying an organization's posture yep certainly so I would say um typically you are you you have to do your patches you have to bring in new versions of operating systems of different Services of uh um operating systems of some components and and they are always bringing new vulnerabilities the difference here is that with node zero we are telling the customer or the partner package we're telling them which are the executable vulnerabilities because previously they might have had um a vulnerability scanner so this vulnerability scanner brought up hundreds or even thousands of cves but didn't say anything about which of them are vulnerable really executable and then you need an expert digging in one cve after the other finding out is it is it really executable yes or no and that is where you need highly paid experts which we have a shortage so with notes here now we can say okay we tell you exactly which ones are the ones you should work on because those are the ones which are executable we rank them accordingly to the risk level how easily they can be used and by a sudden and then the good thing is convert it or indifference to the traditional penetration test they don't have to wait for a year for the next pain test to find out if the fixing was effective they weren't just the next scan and say Yes closed vulnerability is gone the time is really valuable and if you're doing any devops Cloud native you're always pushing new things so pen test ongoing pen testing is actually a benefit just in general as a kind of hygiene so really really interesting solution really bring that global scale is going to be a new new coverage area for us for sure I have to ask you if you don't mind answering what particular region are you focused on or plan to Target for this next phase of growth well at this moment we are concentrating on the countries inside the European Union Plus the United Kingdom um but we are and they are of course logically I'm based into Frankfurt area that means we cover more or less the countries just around so it's like the total dark region Germany Switzerland Austria plus the Netherlands but we also already have Partners in the nordics like in Finland or in Sweden um so it's it's it it's rapidly we have Partners already in the UK and it's rapidly growing so I'm for example we are now starting with some activities in Singapore um um and also in the in the Middle East area um very important we uh depending on let's say the the way how to do business currently we try to concentrate on those countries where we can have um let's say um at least English as an accepted business language great is there any particular region you're having the most success with right now is it sounds like European Union's um kind of first wave what's them yes that's the first definitely that's the first wave and now we're also getting the uh the European instance up and running it's clearly our commitment also to the market saying okay we know there are certain dedicated uh requirements and we take care of this and and we're just launching it we're building up this one uh the instance um in the AWS uh service center here in Frankfurt also with some dedicated Hardware internet in a data center in Frankfurt where we have with the date six by the way uh the highest internet interconnection bandwidth on the planet so we have very short latency to wherever you are on on the globe that's a great that's a great call outfit benefit too I was going to ask that what are some of the benefits your partners are seeing in emea and Asia Pacific well I would say um the the benefits is for them it's clearly they can they can uh talk with customers and can offer customers penetration testing which they before and even didn't think about because it penetrates penetration testing in a traditional way was simply too expensive for them too complex the preparation time was too long um they didn't have even have the capacity uh to um to support a pain an external pain tester now with this service you can go in and say even if they Mr customer we can do a test with you in a couple of minutes within we have installed the docker container within 10 minutes we have the pen test started that's it and then we just wait and and I would say that is we'll we are we are seeing so many aha moments then now because on the partner side when they see node zero the first time working it's like this wow that is great and then they work out to customers and and show it to their typically at the beginning mostly the friendly customers like wow that's great I need that and and I would say um the feedback from the partners is that is a service where I do not have to evangelize the customer everybody understands penetration testing I don't have to say describe what it is they understand the customer understanding immediately yes penetration testing good about that I know I should do it but uh too complex too expensive now with the name is for example as an mssp service provided from one of our partners but it's getting easy yeah it's great and it's great great benefit there I mean I gotta say I'm a huge fan of what you guys are doing I like this continuous automation that's a major benefit to anyone doing devops or any kind of modern application development this is just a godsend for them this is really good and like you said the pen testers that are doing it they were kind of coming down from their expertise to kind of do things that should have been automated they get to focus on the bigger ticket items that's a really big point so we free them we free the pain testers for the higher level elements of the penetration testing segment and that is typically the application testing which is currently far away from being automated yeah and that's where the most critical workloads are and I think this is the nice balance congratulations on the international expansion of the program and thanks for coming on this special presentation really I really appreciate it thank you you're welcome okay this is thecube special presentation you know check out pen test automation International expansion Horizon 3 dot AI uh really Innovative solution in our next segment Chris Hill sector head for strategic accounts will discuss the power of Horizon 3.ai and Splunk in action you're watching the cube the leader in high tech Enterprise coverage foreign [Music] [Music] welcome back everyone to the cube and Horizon 3.ai special presentation I'm John Furrier host of thecube we're with Chris Hill sector head for strategic accounts and federal at Horizon 3.ai a great Innovative company Chris great to see you thanks for coming on thecube yeah like I said uh you know great to meet you John long time listener first time caller so excited to be here with you guys yeah we were talking before camera you had Splunk back in 2013 and I think 2012 was our first splunk.com and boy man you know talk about being in the right place at the right time now we're at another inflection point and Splunk continues to be relevant um and continuing to have that data driving Security in that interplay and your CEO former CTO of his plug as well at Horizon who's been on before really Innovative product you guys have but you know yeah don't wait for a breach to find out if you're logging the right data this is the topic of this thread Splunk is very much part of this new international expansion announcement uh with you guys tell us what are some of the challenges that you see where this is relevant for the Splunk and Horizon AI as you guys expand uh node zero out internationally yeah well so across so you know my role uh within Splunk it was uh working with our most strategic accounts and so I looked back to 2013 and I think about the sales process like working with with our small customers you know it was um it was still very siled back then like I was selling to an I.T team that was either using this for it operations um we generally would always even say yeah although we do security we weren't really designed for it we're a log management tool and we I'm sure you remember back then John we were like sort of stepping into the security space and and the public sector domain that I was in you know security was 70 of what we did when I look back to sort of uh the transformation that I was witnessing in that digital transformation um you know when I look at like 2019 to today you look at how uh the IT team and the security teams are being have been forced to break down those barriers that they used to sort of be silent away would not commute communicate one you know the security guys would be like oh this is my box I.T you're not allowed in today you can't get away with that and I think that the value that we bring to you know and of course Splunk has been a huge leader in that space and continues to do Innovation across the board but I think what we've we're seeing in the space and I was talking with Patrick Coughlin the SVP of uh security markets about this is that you know what we've been able to do with Splunk is build a purpose-built solution that allows Splunk to eat more data so Splunk itself is ulk know it's an ingest engine right the great reason people bought it was you could build these really fast dashboards and grab intelligence out of it but without data it doesn't do anything right so how do you drive and how do you bring more data in and most importantly from a customer perspective how do you bring the right data in and so if you think about what node zero and what we're doing in a horizon 3 is that sure we do pen testing but because we're an autonomous pen testing tool we do it continuously so this whole thought I'd be like oh crud like my customers oh yeah we got a pen test coming up it's gonna be six weeks the week oh yeah you know and everyone's gonna sit on their hands call me back in two months Chris we'll talk to you then right not not a real efficient way to test your environment and shoot we saw that with Uber this week right um you know and that's a case where we could have helped oh just right we could explain the Uber thing because it was a contractor just give a quick highlight of what happened so you can connect the doctor yeah no problem so um it was uh I got I think it was yeah one of those uh you know games where they would try and test an environment um and with the uh pen tester did was he kept on calling them MFA guys being like I need to reset my password we need to set my right password and eventually the um the customer service guy said okay I'm resetting it once he had reset and bypassed the multi-factor authentication he then was able to get in and get access to the building area that he was in or I think not the domain but he was able to gain access to a partial part of that Network he then paralleled over to what I would assume is like a VA VMware or some virtual machine that had notes that had all of the credentials for logging into various domains and So within minutes they had access and that's the sort of stuff that we do you know a lot of these tools like um you know you think about the cacophony of tools that are out there in a GTA architect architecture right I'm gonna get like a z-scale or I'm going to have uh octum and I have a Splunk I've been into the solar system I mean I don't mean to name names we have crowdstriker or Sentinel one in there it's just it's a cacophony of things that don't work together they weren't designed work together and so we have seen so many times in our business through our customer support and just working with customers when we do their pen tests that there will be 5 000 servers out there three are misconfigured those three misconfigurations will create the open door because remember the hacker only needs to be right once the defender needs to be right all the time and that's the challenge and so that's what I'm really passionate about what we're doing uh here at Horizon three I see this my digital transformation migration and security going on which uh we're at the tip of the spear it's why I joined sey Hall coming on this journey uh and just super excited about where the path's going and super excited about the relationship with Splunk I get into more details on some of the specifics of that but um you know well you're nailing I mean we've been doing a lot of things on super cloud and this next gen environment we're calling it next gen you're really seeing devops obviously devsecops has already won the it role has moved to the developer shift left is an indicator of that it's one of the many examples higher velocity code software supply chain you hear these things that means that it is now in the developer hands it is replaced by the new Ops data Ops teams and security where there's a lot of horizontal thinking to your point about access there's no more perimeter huge 100 right is really right on things one time you know to get in there once you're in then you can hang out move around move laterally big problem okay so we get that now the challenges for these teams as they are transitioning organizationally how do they figure out what to do okay this is the next step they already have Splunk so now they're kind of in transition while protecting for a hundred percent ratio of success so how would you look at that and describe the challenge is what do they do what is it what are the teams facing with their data and what's next what are they what are they what action do they take so let's use some vernacular that folks will know so if I think about devsecops right we both know what that means that I'm going to build security into the app it normally talks about sec devops right how am I building security around the perimeter of what's going inside my ecosystem and what are they doing and so if you think about what we're able to do with somebody like Splunk is we can pen test the entire environment from Soup To Nuts right so I'm going to test the end points through to its I'm going to look for misconfigurations I'm going to I'm going to look for um uh credential exposed credentials you know I'm going to look for anything I can in the environment again I'm going to do it at light speed and and what what we're doing for that SEC devops space is to you know did you detect that we were in your environment so did we alert Splunk or the Sim that there's someone in the environment laterally moving around did they more importantly did they log us into their environment and when do they detect that log to trigger that log did they alert on us and then finally most importantly for every CSO out there is going to be did they stop us and so that's how we we do this and I think you when speaking with um stay Hall before you know we've come up with this um boils but we call it fine fix verifying so what we do is we go in is we act as the attacker right we act in a production environment so we're not going to be we're a passive attacker but we will go in on credentialed on agents but we have to assume to have an assumed breach model which means we're going to put a Docker container in your environment and then we're going to fingerprint the environment so we're going to go out and do an asset survey now that's something that's not something that Splunk does super well you know so can Splunk see all the assets do the same assets marry up we're going to log all that data and think and then put load that into this long Sim or the smoke logging tools just to have it in Enterprise right that's an immediate future ad that they've got um and then we've got the fix so once we've completed our pen test um we are then going to generate a report and we can talk about these in a little bit later but the reports will show an executive summary the assets that we found which would be your asset Discovery aspect of that a fix report and the fixed report I think is probably the most important one it will go down and identify what we did how we did it and then how to fix that and then from that the pen tester or the organization should fix those then they go back and run another test and then they validate like a change detection environment to see hey did those fixes taste play take place and you know snehaw when he was the CTO of jsoc he shared with me a number of times about it's like man there would be 15 more items on next week's punch sheet that we didn't know about and it's and it has to do with how we you know how they were uh prioritizing the cves and whatnot because they would take all CBDs it was critical or non-critical and it's like we are able to create context in that environment that feeds better information into Splunk and whatnot that brings that brings up the efficiency for Splunk specifically the teams out there by the way the burnout thing is real I mean this whole I just finished my list and I got 15 more or whatever the list just can keeps growing how did node zero specifically help Splunk teams be more efficient like that's the question I want to get at because this seems like a very scale way for Splunk customers and teams service teams to be more so the question is how does node zero help make Splunk specifically their service teams be more efficient so so today in our early interactions we're building customers we've seen are five things um and I'll start with sort of identifying the blind spots right so kind of what I just talked about with you did we detect did we log did we alert did they stop node zero right and so I would I put that you know a more Layman's third grade term and if I was going to beat a fifth grader at this game would be we can be the sparring partner for a Splunk Enterprise customer a Splunk Essentials customer someone using Splunk soar or even just an Enterprise Splunk customer that may be a small shop with three people and just wants to know where am I exposed so by creating and generating these reports and then having um the API that actually generates the dashboard they can take all of these events that we've logged and log them in and then where that then comes in is number two is how do we prioritize those logs right so how do we create visibility to logs that that um are have critical impacts and again as I mentioned earlier not all cves are high impact regard and also not all or low right so if you daisy chain a bunch of low cves together boom I've got a mission critical AP uh CPE that needs to be fixed now such as a credential moving to an NT box that's got a text file with a bunch of passwords on it that would be very bad um and then third would be uh verifying that you have all of the hosts so one of the things that splunk's not particularly great at and they'll literate themselves they don't do asset Discovery so dude what assets do we see and what are they logging from that um and then for from um for every event that they are able to identify one of the cool things that we can do is actually create this low code no code environment so they could let you know Splunk customers can use Splunk sword to actually triage events and prioritize that event so where they're being routed within it to optimize the Sox team time to Market or time to triage any given event obviously reducing MTR and then finally I think one of the neatest things that we'll be seeing us develop is um our ability to build glass cables so behind me you'll see one of our triage events and how we build uh a Lockheed Martin kill chain on that with a glass table which is very familiar to the community we're going to have the ability and not too distant future to allow people to search observe on those iocs and if people aren't familiar with it ioc it's an instant of a compromise so that's a vector that we want to drill into and of course who's better at Drilling in the data and smoke yeah this is a critter this is an awesome Synergy there I mean I can see a Splunk customer going man this just gives me so much more capability action actionability and also real understanding and I think this is what I want to dig into if you don't mind understanding that critical impact okay is kind of where I see this coming got the data data ingest now data's data but the question is what not to log you know where are things misconfigured these are critical questions so can you talk about what it means to understand critical impact yeah so I think you know going back to the things that I just spoke about a lot of those cves where you'll see um uh low low low and then you daisy chain together and they're suddenly like oh this is high now but then your other impact of like if you're if you're a Splunk customer you know and I had it I had several of them I had one customer that you know terabytes of McAfee data being brought in and it was like all right there's a lot of other data that you probably also want to bring but they could only afford wanted to do certain data sets because that's and they didn't know how to prioritize or filter those data sets and so we provide that opportunity to say hey these are the critical ones to bring in but there's also the ones that you don't necessarily need to bring in because low cve in this case really does mean low cve like an ILO server would be one that um that's the print server uh where the uh your admin credentials are on on like a printer and so there will be credentials on that that's something that a hacker might go in to look at so although the cve on it is low is if you daisy chain with somebody that's able to get into that you might say Ah that's high and we would then potentially rank it giving our AI logic to say that's a moderate so put it on the scale and we prioritize those versus uh of all of these scanners just going to give you a bunch of CDs and good luck and translating that if I if I can and tell me if I'm wrong that kind of speaks to that whole lateral movement that's it challenge right print serve a great example looks stupid low end who's going to want to deal with the print server oh but it's connected into a critical system there's a path is that kind of what you're getting at yeah I use Daisy Chain I think that's from the community they came from uh but it's just a lateral movement it's exactly what they're doing in those low level low critical lateral movements is where the hackers are getting in right so that's the beauty thing about the uh the Uber example is that who would have thought you know I've got my monthly Factor authentication going in a human made a mistake we can't we can't not expect humans to make mistakes we're fallible right the reality is is once they were in the environment they could have protected themselves by running enough pen tests to know that they had certain uh exposed credentials that would have stopped the breach and they did not had not done that in their environment and I'm not poking yeah but it's an interesting Trend though I mean it's obvious if sometimes those low end items are also not protected well so it's easy to get at from a hacker standpoint but also the people in charge of them can be fished easily or spearfished because they're not paying attention because they don't have to no one ever told them hey be careful yeah for the community that I came from John that's exactly how they they would uh meet you at a uh an International Event um introduce themselves as a graduate student these are National actor States uh would you mind reviewing my thesis on such and such and I was at Adobe at the time that I was working on this instead of having to get the PDF they opened the PDF and whoever that customer was launches and I don't know if you remember back in like 2008 time frame there was a lot of issues around IP being by a nation state being stolen from the United States and that's exactly how they did it and John that's or LinkedIn hey I want to get a joke we want to hire you double the salary oh I'm gonna click on that for sure you know yeah right exactly yeah the one thing I would say to you is like uh when we look at like sort of you know because I think we did 10 000 pen tests last year is it's probably over that now you know we have these sort of top 10 ways that we think and find people coming into the environment the funniest thing is that only one of them is a cve related vulnerability like uh you know you guys know what they are right so it's it but it's it's like two percent of the attacks are occurring through the cves but yeah there's all that attention spent to that and very little attention spent to this pen testing side which is sort of this continuous threat you know monitoring space and and this vulnerability space where I think we play a such an important role and I'm so excited to be a part of the tip of the spear on this one yeah I'm old enough to know the movie sneakers which I loved as a you know watching that movie you know professional hackers are testing testing always testing the environment I love this I got to ask you as we kind of wrap up here Chris if you don't mind the the benefits to Professional Services from this Alliance big news Splunk and you guys work well together we see that clearly what are what other benefits do Professional Services teams see from the Splunk and Horizon 3.ai Alliance so if you're I think for from our our from both of our uh Partners uh as we bring these guys together and many of them already are the same partner right uh is that uh first off the licensing model is probably one of the key areas that we really excel at so if you're an end user you can buy uh for the Enterprise by the number of IP addresses you're using um but uh if you're a partner working with this there's solution ways that you can go in and we'll license as to msps and what that business model on msps looks like but the unique thing that we do here is this C plus license and so the Consulting plus license allows like a uh somebody a small to mid-sized to some very large uh you know Fortune 100 uh consulting firms use this uh by buying into a license called um Consulting plus where they can have unlimited uh access to as many IPS as they want but you can only run one test at a time and as you can imagine when we're going and hacking passwords and um checking hashes and decrypting hashes that can take a while so but for the right customer it's it's a perfect tool and so I I'm so excited about our ability to go to market with uh our partners so that we understand ourselves understand how not to just sell to or not tell just to sell through but we know how to sell with them as a good vendor partner I think that that's one thing that we've done a really good job building bring it into the market yeah I think also the Splunk has had great success how they've enabled uh partners and Professional Services absolutely you know the services that layer on top of Splunk are multi-fold tons of great benefits so you guys Vector right into that ride that way with friction and and the cool thing is that in you know in one of our reports which could be totally customized uh with someone else's logo we're going to generate you know so I I used to work in another organization it wasn't Splunk but we we did uh you know pen testing as for for customers and my pen testers would come on site they'd do the engagement and they would leave and then another release someone would be oh shoot we got another sector that was breached and they'd call you back you know four weeks later and so by August our entire pen testings teams would be sold out and it would be like well even in March maybe and they're like no no I gotta breach now and and and then when they do go in they go through do the pen test and they hand over a PDF and they pack on the back and say there's where your problems are you need to fix it and the reality is that what we're going to generate completely autonomously with no human interaction is we're going to go and find all the permutations of anything we found and the fix for those permutations and then once you've fixed everything you just go back and run another pen test it's you know for what people pay for one pen test they can have a tool that does that every every Pat patch on Tuesday and that's on Wednesday you know triage throughout the week green yellow red I wanted to see the colors show me green green is good right not red and one CIO doesn't want who doesn't want that dashboard right it's it's exactly it and we can help bring I think that you know I'm really excited about helping drive this with the Splunk team because they get that they understand that it's the green yellow red dashboard and and how do we help them find more green uh so that the other guys are in red yeah and get in the data and do the right thing and be efficient with how you use the data know what to look at so many things to pay attention to you know the combination of both and then go to market strategy real brilliant congratulations Chris thanks for coming on and sharing um this news with the detail around the Splunk in action around the alliance thanks for sharing John my pleasure thanks look forward to seeing you soon all right great we'll follow up and do another segment on devops and I.T and security teams as the new new Ops but and super cloud a bunch of other stuff so thanks for coming on and our next segment the CEO of horizon 3.aa will break down all the new news for us here on thecube you're watching thecube the leader in high tech Enterprise coverage [Music] yeah the partner program for us has been fantastic you know I think prior to that you know as most organizations most uh uh most Farmers most mssps might not necessarily have a a bench at all for penetration testing uh maybe they subcontract this work out or maybe they do it themselves but trying to staff that kind of position can be incredibly difficult for us this was a differentiator a a new a new partner a new partnership that allowed us to uh not only perform services for our customers but be able to provide a product by which that they can do it themselves so we work with our customers in a variety of ways some of them want more routine testing and perform this themselves but we're also a certified service provider of horizon 3 being able to perform uh penetration tests uh help review the the data provide color provide analysis for our customers in a broader sense right not necessarily the the black and white elements of you know what was uh what's critical what's high what's medium what's low what you need to fix but are there systemic issues this has allowed us to onboard new customers this has allowed us to migrate some penetration testing services to us from from competitors in the marketplace But ultimately this is occurring because the the product and the outcome are special they're unique and they're effective our customers like what they're seeing they like the routineness of it many of them you know again like doing this themselves you know being able to kind of pen test themselves parts of their networks um and the the new use cases right I'm a large organization I have eight to ten Acquisitions per year wouldn't it be great to have a tool to be able to perform a penetration test both internal and external of that acquisition before we integrate the two companies and maybe bringing on some risk it's a very effective partnership uh one that really is uh kind of taken our our Engineers our account Executives by storm um you know this this is a a partnership that's been very valuable to us [Music] a key part of the value and business model at Horizon 3 is enabling Partners to leverage node zero to make more revenue for themselves our goal is that for sixty percent of our Revenue this year will be originated by partners and that 95 of our Revenue next year will be originated by partners and so a key to that strategy is making us an integral part of your business models as a partner a key quote from one of our partners is that we enable every one of their business units to generate Revenue so let's talk about that in a little bit more detail first is that if you have a pen test Consulting business take Deloitte as an example what was six weeks of human labor at Deloitte per pen test has been cut down to four days of Labor using node zero to conduct reconnaissance find all the juicy interesting areas of the of the Enterprise that are exploitable and being able to go assess the entire organization and then all of those details get served up to the human to be able to look at understand and determine where to probe deeper so what you see in that pen test Consulting business is that node zero becomes a force multiplier where those Consulting teams were able to cover way more accounts and way more IPS within those accounts with the same or fewer consultants and so that directly leads to profit margin expansion for the Penn testing business itself because node 0 is a force multiplier the second business model here is if you're an mssp as an mssp you're already making money providing defensive cyber security operations for a large volume of customers and so what they do is they'll license node zero and use us as an upsell to their mssb business to start to deliver either continuous red teaming continuous verification or purple teaming as a service and so in that particular business model they've got an additional line of Revenue where they can increase the spend of their existing customers by bolting on node 0 as a purple team as a service offering the third business model or customer type is if you're an I.T services provider so as an I.T services provider you make money installing and configuring security products like Splunk or crowdstrike or hemio you also make money reselling those products and you also make money generating follow-on services to continue to harden your customer environments and so for them what what those it service providers will do is use us to verify that they've installed Splunk correctly improved to their customer that Splunk was installed correctly or crowdstrike was installed correctly using our results and then use our results to drive follow-on services and revenue and then finally we've got the value-added reseller which is just a straight up reseller because of how fast our sales Cycles are these vars are able to typically go from cold email to deal close in six to eight weeks at Horizon 3 at least a single sales engineer is able to run 30 to 50 pocs concurrently because our pocs are very lightweight and don't require any on-prem customization or heavy pre-sales post sales activity so as a result we're able to have a few amount of sellers driving a lot of Revenue and volume for us well the same thing applies to bars there isn't a lot of effort to sell the product or prove its value so vars are able to sell a lot more Horizon 3 node zero product without having to build up a huge specialist sales organization so what I'm going to do is talk through uh scenario three here as an I.T service provider and just how powerful node zero can be in driving additional Revenue so in here think of for every one dollar of node zero license purchased by the IT service provider to do their business it'll generate ten dollars of additional revenue for that partner so in this example kidney group uses node 0 to verify that they have installed and deployed Splunk correctly so Kitty group is a Splunk partner they they sell it services to install configure deploy and maintain Splunk and as they deploy Splunk they're going to use node 0 to attack the environment and make sure that the right logs and alerts and monitoring are being handled within the Splunk deployment so it's a way of doing QA or verifying that Splunk has been configured correctly and that's going to be internally used by kidney group to prove the quality of their services that they've just delivered then what they're going to do is they're going to show and leave behind that node zero Report with their client and that creates a resell opportunity for for kidney group to resell node 0 to their client because their client is seeing the reports and the results and saying wow this is pretty amazing and those reports can be co-branded where it's a pen testing report branded with kidney group but it says powered by Horizon three under it from there kidney group is able to take the fixed actions report that's automatically generated with every pen test through node zero and they're able to use that as the starting point for a statement of work to sell follow-on services to fix all of the problems that node zero identified fixing l11r misconfigurations fixing or patching VMware or updating credentials policies and so on so what happens is node 0 has found a bunch of problems the client often lacks the capacity to fix and so kidney group can use that lack of capacity by the client as a follow-on sales opportunity for follow-on services and finally based on the findings from node zero kidney group can look at that report and say to the customer you know customer if you bought crowdstrike you'd be able to uh prevent node Zero from attacking and succeeding in the way that it did for if you bought humano or if you bought Palo Alto networks or if you bought uh some privileged access management solution because of what node 0 was able to do with credential harvesting and attacks and so as a result kidney group is able to resell other security products within their portfolio crowdstrike Falcon humano Polito networks demisto Phantom and so on based on the gaps that were identified by node zero and that pen test and what that creates is another feedback loop where kidney group will then go use node 0 to verify that crowdstrike product has actually been installed and configured correctly and then this becomes the cycle of using node 0 to verify a deployment using that verification to drive a bunch of follow-on services and resell opportunities which then further drives more usage of the product now the way that we licensed is that it's a usage-based license licensing model so that the partner will grow their node zero Consulting plus license as they grow their business so for example if you're a kidney group then week one you've got you're going to use node zero to verify your Splunk install in week two if you have a pen testing business you're going to go off and use node zero to be a force multiplier for your pen testing uh client opportunity and then if you have an mssp business then in week three you're going to use node zero to go execute a purple team mssp offering for your clients so not necessarily a kidney group but if you're a Deloitte or ATT these larger companies and you've got multiple lines of business if you're Optive for instance you all you have to do is buy one Consulting plus license and you're going to be able to run as many pen tests as you want sequentially so now you can buy a single license and use that one license to meet your week one client commitments and then meet your week two and then meet your week three and as you grow your business you start to run multiple pen tests concurrently so in week one you've got to do a Splunk verify uh verify Splunk install and you've got to run a pen test and you've got to do a purple team opportunity you just simply expand the number of Consulting plus licenses from one license to three licenses and so now as you systematically grow your business you're able to grow your node zero capacity with you giving you predictable cogs predictable margins and once again 10x additional Revenue opportunity for that investment in the node zero Consulting plus license my name is Saint I'm the co-founder and CEO here at Horizon 3. I'm going to talk to you today about why it's important to look at your Enterprise Through The Eyes of an attacker the challenge I had when I was a CIO in banking the CTO at Splunk and serving within the Department of Defense is that I had no idea I was Secure until the bad guys had showed up am I logging the right data am I fixing the right vulnerabilities are my security tools that I've paid millions of dollars for actually working together to defend me and the answer is I don't know does my team actually know how to respond to a breach in the middle of an incident I don't know I've got to wait for the bad guys to show up and so the challenge I had was how do we proactively verify our security posture I tried a variety of techniques the first was the use of vulnerability scanners and the challenge with vulnerability scanners is being vulnerable doesn't mean you're exploitable I might have a hundred thousand findings from my scanner of which maybe five or ten can actually be exploited in my environment the other big problem with scanners is that they can't chain weaknesses together from machine to machine so if you've got a thousand machines in your environment or more what a vulnerability scanner will do is tell you you have a problem on machine one and separately a problem on machine two but what they can tell you is that an attacker could use a load from machine one plus a low from machine two to equal to critical in your environment and what attackers do in their tactics is they chain together misconfigurations dangerous product defaults harvested credentials and exploitable vulnerabilities into attack paths across different machines so to address the attack pads across different machines I tried layering in consulting-based pen testing and the issue is when you've got thousands of hosts or hundreds of thousands of hosts in your environment human-based pen testing simply doesn't scale to test an infrastructure of that size moreover when they actually do execute a pen test and you get the report oftentimes you lack the expertise within your team to quickly retest to verify that you've actually fixed the problem and so what happens is you end up with these pen test reports that are incomplete snapshots and quickly going stale and then to mitigate that problem I tried using breach and attack simulation tools and the struggle with these tools is one I had to install credentialed agents everywhere two I had to write my own custom attack scripts that I didn't have much talent for but also I had to maintain as my environment changed and then three these types of tools were not safe to run against production systems which was the the majority of my attack surface so that's why we went off to start Horizon 3. so Tony and I met when we were in Special Operations together and the challenge we wanted to solve was how do we do infrastructure security testing at scale by giving the the power of a 20-year pen testing veteran into the hands of an I.T admin a network engineer in just three clicks and the whole idea is we enable these fixers The Blue Team to be able to run node Zero Hour pen testing product to quickly find problems in their environment that blue team will then then go off and fix the issues that were found and then they can quickly rerun the attack to verify that they fixed the problem and the whole idea is delivering this without requiring custom scripts be developed without requiring credential agents be installed and without requiring the use of external third-party consulting services or Professional Services self-service pen testing to quickly Drive find fix verify there are three primary use cases that our customers use us for the first is the sock manager that uses us to verify that their security tools are actually effective to verify that they're logging the right data in Splunk or in their Sim to verify that their managed security services provider is able to quickly detect and respond to an attack and hold them accountable for their slas or that the sock understands how to quickly detect and respond and measuring and verifying that or that the variety of tools that you have in your stack most organizations have 130 plus cyber security tools none of which are designed to work together are actually working together the second primary use case is proactively hardening and verifying your systems this is when the I that it admin that network engineer they're able to run self-service pen tests to verify that their Cisco environment is installed in hardened and configured correctly or that their credential policies are set up right or that their vcenter or web sphere or kubernetes environments are actually designed to be secure and what this allows the it admins and network Engineers to do is shift from running one or two pen tests a year to 30 40 or more pen tests a month and you can actually wire those pen tests into your devops process or into your detection engineering and the change management processes to automatically trigger pen tests every time there's a change in your environment the third primary use case is for those organizations lucky enough to have their own internal red team they'll use node zero to do reconnaissance and exploitation at scale and then use the output as a starting point for the humans to step in and focus on the really hard juicy stuff that gets them on stage at Defcon and so these are the three primary use cases and what we'll do is zoom into the find fix verify Loop because what I've found in my experience is find fix verify is the future operating model for cyber security organizations and what I mean here is in the find using continuous pen testing what you want to enable is on-demand self-service pen tests you want those pen tests to find attack pads at scale spanning your on-prem infrastructure your Cloud infrastructure and your perimeter because attackers don't only state in one place they will find ways to chain together a perimeter breach a credential from your on-prem to gain access to your cloud or some other permutation and then the third part in continuous pen testing is attackers don't focus on critical vulnerabilities anymore they know we've built vulnerability Management Programs to reduce those vulnerabilities so attackers have adapted and what they do is chain together misconfigurations in your infrastructure and software and applications with dangerous product defaults with exploitable vulnerabilities and through the collection of credentials through a mix of techniques at scale once you've found those problems the next question is what do you do about it well you want to be able to prioritize fixing problems that are actually exploitable in your environment that truly matter meaning they're going to lead to domain compromise or domain user compromise or access your sensitive data the second thing you want to fix is making sure you understand what risk your crown jewels data is exposed to where is your crown jewels data is in the cloud is it on-prem has it been copied to a share drive that you weren't aware of if a domain user was compromised could they access that crown jewels data you want to be able to use the attacker's perspective to secure the critical data you have in your infrastructure and then finally as you fix these problems you want to quickly remediate and retest that you've actually fixed the issue and this fine fix verify cycle becomes that accelerator that drives purple team culture the third part here is verify and what you want to be able to do in the verify step is verify that your security tools and processes in people can effectively detect and respond to a breach you want to be able to integrate that into your detection engineering processes so that you know you're catching the right security rules or that you've deployed the right configurations you also want to make sure that your environment is adhering to the best practices around systems hardening in cyber resilience and finally you want to be able to prove your security posture over a time to your board to your leadership into your regulators so what I'll do now is zoom into each of these three steps so when we zoom in to find here's the first example using node 0 and autonomous pen testing and what an attacker will do is find a way to break through the perimeter in this example it's very easy to misconfigure kubernetes to allow an attacker to gain remote code execution into your on-prem kubernetes environment and break through the perimeter and from there what the attacker is going to do is conduct Network reconnaissance and then find ways to gain code execution on other machines in the environment and as they get code execution they start to dump credentials collect a bunch of ntlm hashes crack those hashes using open source and dark web available data as part of those attacks and then reuse those credentials to log in and laterally maneuver throughout the environment and then as they loudly maneuver they can reuse those credentials and use credential spraying techniques and so on to compromise your business email to log in as admin into your cloud and this is a very common attack and rarely is a CV actually needed to execute this attack often it's just a misconfiguration in kubernetes with a bad credential policy or password policy combined with bad practices of credential reuse across the organization here's another example of an internal pen test and this is from an actual customer they had 5 000 hosts within their environment they had EDR and uba tools installed and they initiated in an internal pen test on a single machine from that single initial access point node zero enumerated the network conducted reconnaissance and found five thousand hosts were accessible what node 0 will do under the covers is organize all of that reconnaissance data into a knowledge graph that we call the Cyber terrain map and that cyber Terrain map becomes the key data structure that we use to efficiently maneuver and attack and compromise your environment so what node zero will do is they'll try to find ways to get code execution reuse credentials and so on in this customer example they had Fortinet installed as their EDR but node 0 was still able to get code execution on a Windows machine from there it was able to successfully dump credentials including sensitive credentials from the lsas process on the Windows box and then reuse those credentials to log in as domain admin in the network and once an attacker becomes domain admin they have the keys to the kingdom they can do anything they want so what happened here well it turns out Fortinet was misconfigured on three out of 5000 machines bad automation the customer had no idea this had happened they would have had to wait for an attacker to show up to realize that it was misconfigured the second thing is well why didn't Fortinet stop the credential pivot in the lateral movement and it turned out the customer didn't buy the right modules or turn on the right services within that particular product and we see this not only with Ford in it but we see this with Trend Micro and all the other defensive tools where it's very easy to miss a checkbox in the configuration that will do things like prevent credential dumping the next story I'll tell you is attackers don't have to hack in they log in so another infrastructure pen test a typical technique attackers will take is man in the middle uh attacks that will collect hashes so in this case what an attacker will do is leverage a tool or technique called responder to collect ntlm hashes that are being passed around the network and there's a variety of reasons why these hashes are passed around and it's a pretty common misconfiguration but as an attacker collects those hashes then they start to apply techniques to crack those hashes so they'll pass the hash and from there they will use open source intelligence common password structures and patterns and other types of techniques to try to crack those hashes into clear text passwords so here node 0 automatically collected hashes it automatically passed the hashes to crack those credentials and then from there it starts to take the domain user user ID passwords that it's collected and tries to access different services and systems in your Enterprise in this case node 0 is able to successfully gain access to the Office 365 email environment because three employees didn't have MFA configured so now what happens is node 0 has a placement and access in the business email system which sets up the conditions for fraud lateral phishing and other techniques but what's especially insightful here is that 80 of the hashes that were collected in this pen test were cracked in 15 minutes or less 80 percent 26 of the user accounts had a password that followed a pretty obvious pattern first initial last initial and four random digits the other thing that was interesting is 10 percent of service accounts had their user ID the same as their password so VMware admin VMware admin web sphere admin web Square admin so on and so forth and so attackers don't have to hack in they just log in with credentials that they've collected the next story here is becoming WS AWS admin so in this example once again internal pen test node zero gets initial access it discovers 2 000 hosts are network reachable from that environment if fingerprints and organizes all of that data into a cyber Terrain map from there it it fingerprints that hpilo the integrated lights out service was running on a subset of hosts hpilo is a service that is often not instrumented or observed by security teams nor is it easy to patch as a result attackers know this and immediately go after those types of services so in this case that ILO service was exploitable and were able to get code execution on it ILO stores all the user IDs and passwords in clear text in a particular set of processes so once we gain code execution we were able to dump all of the credentials and then from there laterally maneuver to log in to the windows box next door as admin and then on that admin box we're able to gain access to the share drives and we found a credentials file saved on a share Drive from there it turned out that credentials file was the AWS admin credentials file giving us full admin authority to their AWS accounts not a single security alert was triggered in this attack because the customer wasn't observing the ILO service and every step thereafter was a valid login in the environment and so what do you do step one patch the server step two delete the credentials file from the share drive and then step three is get better instrumentation on privileged access users and login the final story I'll tell is a typical pattern that we see across the board with that combines the various techniques I've described together where an attacker is going to go off and use open source intelligence to find all of the employees that work at your company from there they're going to look up those employees on dark web breach databases and other forms of information and then use that as a starting point to password spray to compromise a domain user all it takes is one employee to reuse a breached password for their Corporate email or all it takes is a single employee to have a weak password that's easily guessable all it takes is one and once the attacker is able to gain domain user access in most shops domain user is also the local admin on their laptop and once your local admin you can dump Sam and get local admin until M hashes you can use that to reuse credentials again local admin on neighboring machines and attackers will start to rinse and repeat then eventually they're able to get to a point where they can dump lsas or by unhooking the anti-virus defeating the EDR or finding a misconfigured EDR as we've talked about earlier to compromise the domain and what's consistent is that the fundamentals are broken at these shops they have poor password policies they don't have least access privilege implemented active directory groups are too permissive where domain admin or domain user is also the local admin uh AV or EDR Solutions are misconfigured or easily unhooked and so on and what we found in 10 000 pen tests is that user Behavior analytics tools never caught us in that lateral movement in part because those tools require pristine logging data in order to work and also it becomes very difficult to find that Baseline of normal usage versus abnormal usage of credential login another interesting Insight is there were several Marquee brand name mssps that were defending our customers environment and for them it took seven hours to detect and respond to the pen test seven hours the pen test was over in less than two hours and so what you had was an egregious violation of the service level agreements that that mssp had in place and the customer was able to use us to get service credit and drive accountability of their sock and of their provider the third interesting thing is in one case it took us seven minutes to become domain admin in a bank that bank had every Gucci security tool you could buy yet in 7 minutes and 19 seconds node zero started as an unauthenticated member of the network and was able to escalate privileges through chaining and misconfigurations in lateral movement and so on to become domain admin if it's seven minutes today we should assume it'll be less than a minute a year or two from now making it very difficult for humans to be able to detect and respond to that type of Blitzkrieg attack so that's in the find it's not just about finding problems though the bulk of the effort should be what to do about it the fix and the verify so as you find those problems back to kubernetes as an example we will show you the path here is the kill chain we took to compromise that environment we'll show you the impact here is the impact or here's the the proof of exploitation that we were able to use to be able to compromise it and there's the actual command that we executed so you could copy and paste that command and compromise that cubelet yourself if you want and then the impact is we got code execution and we'll actually show you here is the impact this is a critical here's why it enabled perimeter breach affected applications will tell you the specific IPS where you've got the problem how it maps to the miter attack framework and then we'll tell you exactly how to fix it we'll also show you what this problem enabled so you can accurately prioritize why this is important or why it's not important the next part is accurate prioritization the hardest part of my job as a CIO was deciding what not to fix so if you take SMB signing not required as an example by default that CVSs score is a one out of 10. but this misconfiguration is not a cve it's a misconfig enable an attacker to gain access to 19 credentials including one domain admin two local admins and access to a ton of data because of that context this is really a 10 out of 10. you better fix this as soon as possible however of the seven occurrences that we found it's only a critical in three out of the seven and these are the three specific machines and we'll tell you the exact way to fix it and you better fix these as soon as possible for these four machines over here these didn't allow us to do anything of consequence so that because the hardest part is deciding what not to fix you can justifiably choose not to fix these four issues right now and just add them to your backlog and surge your team to fix these three as quickly as possible and then once you fix these three you don't have to re-run the entire pen test you can select these three and then one click verify and run a very narrowly scoped pen test that is only testing this specific issue and what that creates is a much faster cycle of finding and fixing problems the other part of fixing is verifying that you don't have sensitive data at risk so once we become a domain user we're able to use those domain user credentials and try to gain access to databases file shares S3 buckets git repos and so on and help you understand what sensitive data you have at risk so in this example a green checkbox means we logged in as a valid domain user we're able to get read write access on the database this is how many records we could have accessed and we don't actually look at the values in the database but we'll show you the schema so you can quickly characterize that pii data was at risk here and we'll do that for your file shares and other sources of data so now you can accurately articulate the data you have at risk and prioritize cleaning that data up especially data that will lead to a fine or a big news issue so that's the find that's the fix now we're going to talk about the verify the key part in verify is embracing and integrating with detection engineering practices so when you think about your layers of security tools you've got lots of tools in place on average 130 tools at any given customer but these tools were not designed to work together so when you run a pen test what you want to do is say did you detect us did you log us did you alert on us did you stop us and from there what you want to see is okay what are the techniques that are commonly used to defeat an environment to actually compromise if you look at the top 10 techniques we use and there's far more than just these 10 but these are the most often executed nine out of ten have nothing to do with cves it has to do with misconfigurations dangerous product defaults bad credential policies and it's how we chain those together to become a domain admin or compromise a host so what what customers will do is every single attacker command we executed is provided to you as an attackivity log so you can actually see every single attacker command we ran the time stamp it was executed the hosts it executed on and how it Maps the minor attack tactics so our customers will have are these attacker logs on one screen and then they'll go look into Splunk or exabeam or Sentinel one or crowdstrike and say did you detect us did you log us did you alert on us or not and to make that even easier if you take this example hey Splunk what logs did you see at this time on the VMware host because that's when node 0 is able to dump credentials and that allows you to identify and fix your logging blind spots to make that easier we've got app integration so this is an actual Splunk app in the Splunk App Store and what you can come is inside the Splunk console itself you can fire up the Horizon 3 node 0 app all of the pen test results are here so that you can see all of the results in one place and you don't have to jump out of the tool and what you'll show you as I skip forward is hey there's a pen test here are the critical issues that we've identified for that weaker default issue here are the exact commands we executed and then we will automatically query into Splunk all all terms on between these times on that endpoint that relate to this attack so you can now quickly within the Splunk environment itself figure out that you're missing logs or that you're appropriately catching this issue and that becomes incredibly important in that detection engineering cycle that I mentioned earlier so how do our customers end up using us they shift from running one pen test a year to 30 40 pen tests a month oftentimes wiring us into their deployment automation to automatically run pen tests the other part that they'll do is as they run more pen tests they find more issues but eventually they hit this inflection point where they're able to rapidly clean up their environment and that inflection point is because the red and the blue teams start working together in a purple team culture and now they're working together to proactively harden their environment the other thing our customers will do is run us from different perspectives they'll first start running an RFC 1918 scope to see once the attacker gained initial access in a part of the network that had wide access what could they do and then from there they'll run us within a specific Network segment okay from within that segment could the attacker break out and gain access to another segment then they'll run us from their work from home environment could they Traverse the VPN and do something damaging and once they're in could they Traverse the VPN and get into my cloud then they'll break in from the outside all of these perspectives are available to you in Horizon 3 and node zero as a single SKU and you can run as many pen tests as you want if you run a phishing campaign and find that an intern in the finance department had the worst phishing behavior you can then inject their credentials and actually show the end-to-end story of how an attacker fished gained credentials of an intern and use that to gain access to sensitive financial data so what our customers end up doing is running multiple attacks from multiple perspectives and looking at those results over time I'll leave you two things one is what is the AI in Horizon 3 AI those knowledge graphs are the heart and soul of everything that we do and we use machine learning reinforcement techniques reinforcement learning techniques Markov decision models and so on to be able to efficiently maneuver and analyze the paths in those really large graphs we also use context-based scoring to prioritize weaknesses and we're also able to drive collective intelligence across all of the operations so the more pen tests we run the smarter we get and all of that is based on our knowledge graph analytics infrastructure that we have finally I'll leave you with this was my decision criteria when I was a buyer for my security testing strategy what I cared about was coverage I wanted to be able to assess my on-prem cloud perimeter and work from home and be safe to run in production I want to be able to do that as often as I wanted I want to be able to run pen tests in hours or days not weeks or months so I could accelerate that fine fix verify loop I wanted my it admins and network Engineers with limited offensive experience to be able to run a pen test in a few clicks through a self-service experience and not have to install agent and not have to write custom scripts and finally I didn't want to get nickeled and dimed on having to buy different types of attack modules or different types of attacks I wanted a single annual subscription that allowed me to run any type of attack as often as I wanted so I could look at my Trends in directions over time so I hope you found this talk valuable uh we're easy to find and I look forward to seeing seeing you use a product and letting our results do the talking when you look at uh you know kind of the way no our pen testing algorithms work is we dynamically select uh how to compromise an environment based on what we've discovered and the goal is to become a domain admin compromise a host compromise domain users find ways to encrypt data steal sensitive data and so on but when you look at the the top 10 techniques that we ended up uh using to compromise environments the first nine have nothing to do with cves and that's the reality cves are yes a vector but less than two percent of cves are actually used in a compromise oftentimes it's some sort of credential collection credential cracking uh credential pivoting and using that to become an admin and then uh compromising environments from that point on so I'll leave this up for you to kind of read through and you'll have the slides available for you but I found it very insightful that organizations and ourselves when I was a GE included invested heavily in just standard vulnerability Management Programs when I was at DOD that's all disa cared about asking us about was our our kind of our cve posture but the attackers have adapted to not rely on cves to get in because they know that organizations are actively looking at and patching those cves and instead they're chaining together credentials from one place with misconfigurations and dangerous product defaults in another to take over an environment a concrete example is by default vcenter backups are not encrypted and so as if an attacker finds vcenter what they'll do is find the backup location and there are specific V sender MTD files where the admin credentials are parsippled in the binaries so you can actually as an attacker find the right MTD file parse out the binary and now you've got the admin credentials for the vcenter environment and now start to log in as admin there's a bad habit by signal officers and Signal practitioners in the in the Army and elsewhere where the the VM notes section of a virtual image has the password for the VM well those VM notes are not stored encrypted and attackers know this and they're able to go off and find the VMS that are unencrypted find the note section and pull out the passwords for those images and then reuse those credentials across the board so I'll pause here and uh you know Patrick love you get some some commentary on on these techniques and other things that you've seen and what we'll do in the last say 10 to 15 minutes is uh is rolled through a little bit more on what do you do about it yeah yeah no I love it I think um I think this is pretty exhaustive what I like about what you've done here is uh you know we've seen we've seen double-digit increases in the number of organizations that are reporting actual breaches year over year for the last um for the last three years and it's often we kind of in the Zeitgeist we pegged that on ransomware which of course is like incredibly important and very top of mind um but what I like about what you have here is you know we're reminding the audience that the the attack surface area the vectors the matter um you know has to be more comprehensive than just thinking about ransomware scenarios yeah right on um so let's build on this when you think about your defense in depth you've got multiple security controls that you've purchased and integrated and you've got that redundancy if a control fails but the reality is that these security tools aren't designed to work together so when you run a pen test what you want to ask yourself is did you detect node zero did you log node zero did you alert on node zero and did you stop node zero and when you think about how to do that every single attacker command executed by node zero is available in an attacker log so you can now see you know at the bottom here vcenter um exploit at that time on that IP how it aligns to minor attack what you want to be able to do is go figure out did your security tools catch this or not and that becomes very important in using the attacker's perspective to improve your defensive security controls and so the way we've tried to make this easier back to like my my my the you know I bleed Green in many ways still from my smoke background is you want to be able to and what our customers do is hey we'll look at the attacker logs on one screen and they'll look at what did Splunk see or Miss in another screen and then they'll use that to figure out what their logging blind spots are and what that where that becomes really interesting is we've actually built out an integration into Splunk where there's a Splunk app you can download off of Splunk base and you'll get all of the pen test results right there in the Splunk console and from that Splunk console you're gonna be able to see these are all the pen tests that were run these are the issues that were found um so you can look at that particular pen test here are all of the weaknesses that were identified for that particular pen test and how they categorize out for each of those weaknesses you can click on any one of them that are critical in this case and then we'll tell you for that weakness and this is where where the the punch line comes in so I'll pause the video here for that weakness these are the commands that were executed on these endpoints at this time and then we'll actually query Splunk for that um for that IP address or containing that IP and these are the source types that surface any sort of activity so what we try to do is help you as quickly and efficiently as possible identify the logging blind spots in your Splunk environment based on the attacker's perspective so as this video kind of plays through you can see it Patrick I'd love to get your thoughts um just seeing so many Splunk deployments and the effectiveness of those deployments and and how this is going to help really Elevate the effectiveness of all of your Splunk customers yeah I'm super excited about this I mean I think this these kinds of purpose-built integration snail really move the needle for our customers I mean at the end of the day when I think about the power of Splunk I think about a product I was first introduced to 12 years ago that was an on-prem piece of software you know and at the time it sold on sort of Perpetual and term licenses but one made it special was that it could it could it could eat data at a speed that nothing else that I'd have ever seen you can ingest massively scalable amounts of data uh did cool things like schema on read which facilitated that there was this language called SPL that you could nerd out about uh and you went to a conference once a year and you talked about all the cool things you were splunking right but now as we think about the next phase of our growth um we live in a heterogeneous environment where our customers have so many different tools and data sources that are ever expanding and as you look at the as you look at the role of the ciso it's mind-blowing to me the amount of sources Services apps that are coming into the ciso span of let's just call it a span of influence in the last three years uh you know we're seeing things like infrastructure service level visibility application performance monitoring stuff that just never made sense for the security team to have visibility into you um at least not at the size and scale which we're demanding today um and and that's different and this isn't this is why it's so important that we have these joint purpose-built Integrations that um really provide more prescription to our customers about how do they walk on that Journey towards maturity what does zero to one look like what does one to two look like whereas you know 10 years ago customers were happy with platforms today they want integration they want Solutions and they want to drive outcomes and I think this is a great example of how together we are stepping to the evolving nature of the market and also the ever-evolving nature of the threat landscape and what I would say is the maturing needs of the customer in that environment yeah for sure I think especially if if we all anticipate budget pressure over the next 18 months due to the economy and elsewhere while the security budgets are not going to ever I don't think they're going to get cut they're not going to grow as fast and there's a lot more pressure on organizations to extract more value from their existing Investments as well as extracting more value and more impact from their existing teams and so security Effectiveness Fierce prioritization and automation I think become the three key themes of security uh over the next 18 months so I'll do very quickly is run through a few other use cases um every host that we identified in the pen test were able to score and say this host allowed us to do something significant therefore it's it's really critical you should be increasing your logging here hey these hosts down here we couldn't really do anything as an attacker so if you do have to make trade-offs you can make some trade-offs of your logging resolution at the lower end in order to increase logging resolution on the upper end so you've got that level of of um justification for where to increase or or adjust your logging resolution another example is every host we've discovered as an attacker we Expose and you can export and we want to make sure is every host we found as an attacker is being ingested from a Splunk standpoint a big issue I had as a CIO and user of Splunk and other tools is I had no idea if there were Rogue Raspberry Pi's on the network or if a new box was installed and whether Splunk was installed on it or not so now you can quickly start to correlate what hosts did we see and how does that reconcile with what you're logging from uh finally or second to last use case here on the Splunk integration side is for every single problem we've found we give multiple options for how to fix it this becomes a great way to prioritize what fixed actions to automate in your soar platform and what we want to get to eventually is being able to automatically trigger soar actions to fix well-known problems like automatically invalidating passwords for for poor poor passwords in our credentials amongst a whole bunch of other things we could go off and do and then finally if there is a well-known kill chain or attack path one of the things I really wish I could have done when I was a Splunk customer was take this type of kill chain that actually shows a path to domain admin that I'm sincerely worried about and use it as a glass table over which I could start to layer possible indicators of compromise and now you've got a great starting point for glass tables and iocs for actual kill chains that we know are exploitable in your environment and that becomes some super cool Integrations that we've got on the roadmap between us and the Splunk security side of the house so what I'll leave with actually Patrick before I do that you know um love to get your comments and then I'll I'll kind of leave with one last slide on this wartime security mindset uh pending you know assuming there's no other questions no I love it I mean I think this kind of um it's kind of glass table's approach to how do you how do you sort of visualize these workflows and then use things like sore and orchestration and automation to operationalize them is exactly where we see all of our customers going and getting away from I think an over engineered approach to soar with where it has to be super technical heavy with you know python programmers and getting more to this visual view of workflow creation um that really demystifies the power of Automation and also democratizes it so you don't have to have these programming languages in your resume in order to start really moving the needle on workflow creation policy enforcement and ultimately driving automation coverage across more and more of the workflows that your team is seeing yeah I think that between us being able to visualize the actual kill chain or attack path with you know think of a of uh the soar Market I think going towards this no code low code um you know configurable sore versus coded sore that's going to really be a game changer in improve or giving security teams a force multiplier so what I'll leave you with is this peacetime mindset of security no longer is sustainable we really have to get out of checking the box and then waiting for the bad guys to show up to verify that security tools are are working or not and the reason why we've got to really do that quickly is there are over a thousand companies that withdrew from the Russian economy over the past uh nine months due to the Ukrainian War there you should expect every one of them to be punished by the Russians for leaving and punished from a cyber standpoint and this is no longer about financial extortion that is ransomware this is about punishing and destroying companies and you can punish any one of these companies by going after them directly or by going after their suppliers and their Distributors so suddenly your attack surface is no more no longer just your own Enterprise it's how you bring your goods to Market and it's how you get your goods created because while I may not be able to disrupt your ability to harvest fruit if I can get those trucks stuck at the border I can increase spoilage and have the same effect and what we should expect to see is this idea of cyber-enabled economic Warfare where if we issue a sanction like Banning the Russians from traveling there is a cyber-enabled counter punch which is corrupt and destroy the American Airlines database that is below the threshold of War that's not going to trigger the 82nd Airborne to be mobilized but it's going to achieve the right effect ban the sale of luxury goods disrupt the supply chain and create shortages banned Russian oil and gas attack refineries to call a 10x spike in gas prices three days before the election this is the future and therefore I think what we have to do is shift towards a wartime mindset which is don't trust your security posture verify it see yourself Through The Eyes of the attacker build that incident response muscle memory and drive better collaboration between the red and the blue teams your suppliers and Distributors and your information uh sharing organization they have in place and what's really valuable for me as a Splunk customer was when a router crashes at that moment you don't know if it's due to an I.T Administration problem or an attacker and what you want to have are different people asking different questions of the same data and you want to have that integrated triage process of an I.T lens to that problem a security lens to that problem and then from there figuring out is is this an IT workflow to execute or a security incident to execute and you want to have all of that as an integrated team integrated process integrated technology stack and this is something that I very care I cared very deeply about as both a Splunk customer and a Splunk CTO that I see time and time again across the board so Patrick I'll leave you with the last word the final three minutes here and I don't see any open questions so please take us home oh man see how you think we spent hours and hours prepping for this together that that last uh uh 40 seconds of your talk track is probably one of the things I'm most passionate about in this industry right now uh and I think nist has done some really interesting work here around building cyber resilient organizations that have that has really I think helped help the industry see that um incidents can come from adverse conditions you know stress is uh uh performance taxations in the infrastructure service or app layer and they can come from malicious compromises uh Insider threats external threat actors and the more that we look at this from the perspective of of a broader cyber resilience Mission uh in a wartime mindset uh I I think we're going to be much better off and and will you talk about with operationally minded ice hacks information sharing intelligence sharing becomes so important in these wartime uh um situations and you know we know not all ice acts are created equal but we're also seeing a lot of um more ad hoc information sharing groups popping up so look I think I think you framed it really really well I love the concept of wartime mindset and um I I like the idea of applying a cyber resilience lens like if you have one more layer on top of that bottom right cake you know I think the it lens and the security lens they roll up to this concept of cyber resilience and I think this has done some great work there for us yeah you're you're spot on and that that is app and that's gonna I think be the the next um terrain that that uh that you're gonna see vendors try to get after but that I think Splunk is best position to win okay that's a wrap for this special Cube presentation you heard all about the global expansion of horizon 3.ai's partner program for their Partners have a unique opportunity to take advantage of their node zero product uh International go to Market expansion North America channel Partnerships and just overall relationships with companies like Splunk to make things more comprehensive in this disruptive cyber security world we live in and hope you enjoyed this program all the videos are available on thecube.net as well as check out Horizon 3 dot AI for their pen test Automation and ultimately their defense system that they use for testing always the environment that you're in great Innovative product and I hope you enjoyed the program again I'm John Furrier host of the cube thanks for watching

Published Date : Sep 28 2022

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Jennifer Lee, Horizon3.ai | Horizon3.ai Partner Program Expands Internationally


 

(upbeat music) >> Welcome back everyone to theCUBE and Horizon3.ai special presentation. I'm John Furrier, host of theCUBE. We're here with Jennifer Lee head of channel sales Horizon3.ai, Jennifer, welcome to theCUBE, thanks for coming on. >> Great, well thank you for having me >> So big news around Horizon3.ai driving channel, first commitment you guys are expanding the channel partner program to include all kinds of new rewards, incentives, training programs to help educate, you know, partners, really drive more recurring revenue, certainly cloud and cloud scale has done that. You got a great product that fits into that kind of channel model, great services you can wrap around it, good stuff. So let's get into it. What are you guys doing? What are you guys doing with this news? Why is this so important? >> Yeah, for sure. So, yeah, we, like you said, we recently expanded our channel partner program. The driving force behind it was really just to align our, like you said, our channel first commitment and creating awareness around the importance of our partner ecosystems. So that's, it's really how we go to market, is through the channel. >> And a great international focus. I've talked with the CEO, you know, about the solution and he broke down all the action on why it's important on the product side, but why now on the go to market change? What's the why behind this big, this news on the channel? >> Yeah, for sure. So we are doing this now, really to align our business strategy, which is built on the concept of enabling our partners to create a high value, high margin business on top of our platform. And so we offer a solution called node zero. It provides autonomous pen testing as a service and it allows organizations to continuously verify their security posture. So our, we, our company vision, we have this tagline that states that our pen testing enables organizations to see themselves through the eyes of an attacker. And we use the, like the attacker's perspective to identify exploitable weaknesses and vulnerabilities. So we created this partner program from a perspective of the partner. So the partner's perspective and we've built it through the eyes of our partner, right? So we're prioritizing really what the partner is looking for and will ensure like mutual success for us. >> Yeah, the partners always want to get in front of the customers and bring new stuff to them. Pen tests have traditionally been really expensive. And so bringing it down and in one, to a service level that's, one, affordable and has flexibility to it allows a lot of capabilities. So I imagine people are going to get excited by it. So I have to ask you about the program. What specifically are you guys doing? Can you share any details around what it means for the partners, what they get, what's in it for them? Can you just break down some of the mechanics and mechanisms or details? >> Yeah. Yep, so, you know, we're really looking to create business alignment. And like I said, established mutual success with our partners, so we've got 2 key elements that we were really focused on that we bring to the partners. So the opportunity, the profit margin expansion is one of 'em and a way for our partners to really differentiate themselves and stay relevant in the market. So we've restructured our discount model, really, you know, highlighting profitability and maximizing profitability. And this includes our deal registration. We've created a deal registration program. We've increased discount for partners who take part in our partner certification trainings, and we've, we have some other partner incentives that we've created that's going to help out there. We've put this all, so we've recently gone live with our partner portal, it's a consolidated experience for our partners where they can access our sales tools. And we really view our partners as an extension of our sales and technical teams. And so we've extended all of our training material that we use internally, we've made it available to our partners through our partner portal. We've, I'm trying, I'm thinking now back, what else is in that partner portal here? We've got our partner certification information. So all the content that's delivered during that training can be found in the portal. We've got deal registration, co-branded marketing materials, pipeline management. And so this portal gives our partners a one stop place to go to final event information. And then just really quickly on the second part of that, that I mentioned is our technology really is really disruptive to the market. So, you know, like you said, autonomous pen testing, it's still, it's, well, it's still a relatively new topic for security practitioners and it's proving to be really disruptive. So that on top of just, well, recently we found an article that mentioned by markets to markets that reports that the global pen testing market's really expanding. And so it's expected to grow to like 2.7 billion by 2027. So the market's there, right? The market's expanding, it's growing. And so for our partners, it just really allows them to grow their revenue across their customer base, expand their customer base and offering this high profit margin while, you know, getting in early to market on this disruptive technology. >> Big market, a lot of opportunities to make some money. People love to put more margin on those deals, especially when you can bring a great solution that everyone knows is hard to do. So I think that's going to provide a lot of value. Is there a type of partner that you guys see emerging or you aligning with, you mentioned the alignment with the partners. I can see how that, the training and the incentives are all there. Sounds like it's all going well. Is there a type of partner that's resonating the most or is there categories of partners that can take advantage of this? >> Yeah, absolutely. So we work with all different kinds of partners. We work with our traditional resale partners. We're working with systems integrators. We have a really strong MSP, MSSP program. We've got consulting partners and the consulting partners especially with the ones that offer pen test services. So we, they use us as a, we act as a force multiplier, just really offering them profit margin expansion opportunity there. We've got some technology partners that we really work with for co-sell opportunities. And then we've got our cloud partners. You had mentioned that earlier and so we are in AWS marketplace, our CCPO partners, we're part of the ISV accelerate program. So we're doing a lot there with our cloud partners. And of course we go to market with distribution partners as well. >> Got to love the opportunity for more margin expansion. Every kind of partner wants to put more gross profit on their deals. Is there a certification involved, I have to ask? Is there like, do you get, do people get certified or is it just, you get train? Is it self-paced training? Is it in person? How are you guys doing the whole training, certification thing? Is that a requirement, or not? >> Yeah, absolutely. So we do offer a certification program and it's been very popular. This includes a seller's portion and an operator portion. And so this is at no cost to our partners and we offer it both virtually, it's live, it's virtually, but live, it's not self-paced. And we also have in person, you know, sessions as well. And we also can customize these to any partners that have a large group of people. And we can just, we can do one in person or virtual just specifically for that partner. >> Well, any kind of incentive opportunities and marketing opportunities? Everyone loves to get the deals just kind of rolling in leads, from what we can see, out early reportings, this looks like a hot product, price wise, service level wise. What incentives do you guys start thinking about and joint marketing, you mentioned co-sell earlier in pipeline, so I was kind of owning in on that piece. >> Sure and yes, and then to follow along with our partner certification program, we do incentivize our partners there. If they have a certain number certified, their discount increases. So that's part of it. We have our deal registration program that increases discount as well. And then we do have some partner incentives that are wrapped around meeting setting, and moving opportunities along to proof of value. >> Got to love the education driving value. I have to ask you, so you do, you've been around the industry, you've seen the channel relationships out there. You've seen companies, old school, new school, you know, Horizon3.ai is kind of like that new school, very cloud specific, a lot of leverage with, well, you mentioned AWS and all the clouds. Why is the company so hot right now? Why did you join them? And what's, why are people attracted to this company? What's the attraction, what's the vibe? What do you see and what do you, what did you see in this company? >> Well, this is just, you know, like I said, it's very disruptive. It's really in high demand right now. And just because it's new to market and a newer technology, so we are, we can collaborate with a manual pen tester. We can, you know, we can allow our customers to run their pen test with no specialty teams. And then, so we, and like, you know, like I said, we can allow, our partners can actually build businesses, profitable businesses, so we can, they can use our product to increase their services revenue and build their business model, you know, around, around our services. >> What's interesting about the pen testing is that it's very expensive and time consuming. And the people who do them are very talented people that could be working on really bigger things in the- >> Absolutely. >> In the customers. So bringing this into the channel allows them, if you look at the price dealt between a pen test and then what you guys are offering. I mean, that's a huge margin gap between street price of say today's pen test and what you guys offer. When you show people that, do they fall, do they say too good to be true? I mean, what are some of the things that people say when you kind of show 'em that? Are they like scratch their head, like, come on, what's the catch here? >> Right, so the cost savings is a huge, is huge for us. And then also, you know, like I said, working as a force multiplier with a pen testing company that offers the services and so they can do their annual manual pen test that may be required around compliance regulations. And then we can act as the continuous verification of their security, you know, that they can run weekly. And so it's just, you know, it's just an addition to what they're offering already and an expansion. >> So, Jennifer, thanks for coming on theCUBE, really appreciate you coming on, sharing the insights on the channel. What's next? What can we expect from the channel group? What are you thinking, what's going on? >> Right, so we're really looking to expand our channel footprint and very strategically, we've got some big plans for Horizon3.ai. >> Awesome, well, thanks for coming on. Really appreciate it, you're watching theCUBE, the leader in high tech enterprise coverage. (upbeat music)

Published Date : Sep 27 2022

SUMMARY :

Welcome back everyone to theCUBE What are you guys doing? like you said, our now on the go to market change? And so we offer a So I have to ask you about the program. And so it's expected to grow that you guys see emerging And of course we go to market How are you guys doing the whole training, And so this is at no cost to our partners What incentives do you And then we do have new school, you know, And then, so we, and like, you know, And the people who do them and what you guys offer. And then also, you know, like I said, really appreciate you coming on, really looking to expand the leader in high tech

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Rainer Richter, Horizon3.ai | Horizon3.ai Partner Program Expands Internationally


 

(light music) >> Hello, and welcome to theCUBE's special presentation with Horizon3.ai with Rainer Richter, Vice President of EMEA, Europe, Middle East and Africa, and Asia Pacific, APAC Horizon3.ai. Welcome to this special CUBE presentation. Thanks for joining us. >> Thank you for the invitation. >> So Horizon3.ai, driving global expansion, big international news with a partner-first approach. You guys are expanding internationally. Let's get into it. You guys are driving this new expanse partner program to new heights. Tell us about it. What are you seeing in the momentum? Why the expansion? What's all the news about? >> Well, I would say in international, we have, I would say a similar situation like in the US. There is a global shortage of well-educated penetration testers on the one hand side. On the other side, we have a raising demand of network and infrastructure security. And with our approach of an autonomous penetration testing, I believe we are totally on top of the game, especially as we have also now starting with an international instance. That means for example, if a customer in Europe is using our service, NodeZero, he will be connected to a NodeZero instance, which is located inside the European Union. And therefore, he doesn't have to worry about the conflict between the European GDPR regulations versus the US CLOUD Act. And I would say there, we have a total good package for our partners that they can provide differentiators to their customers. >> You know, we've had great conversations here on theCUBE with the CEO and the founder of the company around the leverage of the cloud and how successful that's been for the company. And obviously, I can just connect the dots here, but I'd like you to weigh in more on how that translates into the go-to-market here because you got great cloud scale with the security product you guys are having success with. Great leverage there, I'm seeing a lot of success there. What's the momentum on the channel partner program internationally? Why is it so important to you? Is it just the regional segmentation? Is it the economics? Why the momentum? >> Well, there are multiple issues. First of all, there is a raising demand in penetration testing. And don't forget that in international, we have a much higher level number or percentage in SMB and mid-market customers. So these customers, typically, most of them even didn't have a pen test done once a year. So for them, pen testing was just too expensive. Now with our offering together with our partners, we can provide different ways how customers could get an autonomous pen testing done more than once a year with even lower costs than they had with a traditional manual pen test, and that is because we have our Consulting PLUS package, which is for typically pen testers. They can go out and can do a much faster, much quicker pen test at many customers after each other. So they can do more pen test on a lower, more attractive price. On the other side, there are others or even the same one who are providing NodeZero as an MSSP service. So they can go after SMP customers saying, "Okay, you only have a couple of hundred IP addresses. No worries, we have the perfect package for you." And then you have, let's say the mid-market. Let's say the thousand and more employees, then they might even have an annual subscription. Very traditional, but for all of them, it's all the same. The customer or the service provider doesn't need a piece of hardware. They only need to install a small piece of a Docker container and that's it. And that makes it so smooth to go in and say, "Okay, Mr. Customer, we just put in this virtual attacker into your network, and that's it and all the rest is done." And within three clicks, they can act like a pen tester with 20 years of experience. >> And that's going to be very channel-friendly and partner-friendly, I can almost imagine. So I have to ask you, and thank you for calling out that breakdown and segmentation. That was good, that was very helpful for me to understand, but I want to follow up, if you don't mind. What type of partners are you seeing the most traction with and why? >> Well, I would say at the beginning, typically, you have the innovators, the early adapters, typically boutique-size of partners. They start because they are always looking for innovation. Those are the ones, they start in the beginning. So we have a wide range of partners having mostly even managed by the owner of the company. So they immediately understand, okay, there is the value, and they can change their offering. They're changing their offering in terms of penetration testing because they can do more pen tests and they can then add others ones. Or we have those ones who offered pen test services, but they did not have their own pen testers. So they had to go out on the open market and source pen testing experts to get the pen test at a particular customer done. And now with NodeZero, they're totally independent. They can go out and say, "Okay, Mr. Customer, here's the service. That's it, we turn it on. And within an hour, you are up and running totally." >> Yeah, and those pen tests are usually expensive and hard to do. Now it's right in line with the sales delivery. Pretty interesting for a partner. >> Absolutely, but on the other hand side, we are not killing the pen tester's business. We are providing with NodeZero, I would call something like the foundational work. The foundational work of having an ongoing penetration testing of the infrastructure, the operating system. And the pen testers by themselves, they can concentrate in the future on things like application pen testing, for example. So those services, which we are not touching. So we are not killing the pen tester market. We are just taking away the ongoing, let's say foundation work, call it that way. >> Yeah, yeah. That was one of my questions. I was going to ask is there's a lot of interest in this autonomous pen testing. One because it's expensive to do because those skills are required are in need and they're expensive. (chuckles) So you kind of cover the entry-level and the blockers that are in there. I've seen people say to me, "This pen test becomes a blocker for getting things done." So there's been a lot of interest in the autonomous pen testing and for organizations to have that posture. And it's an overseas issue too because now you have that ongoing thing. So can you explain that particular benefit for an organization to have that continuously verifying an organization's posture? >> Certainly. So I would say typically, you have to do your patches. You have to bring in new versions of operating systems, of different services, of operating systems of some components, and they are always bringing new vulnerabilities. The difference here is that with NodeZero, we are telling the customer or the partner the package. We're telling them which are the executable vulnerabilities because previously, they might have had a vulnerability scanner. So this vulnerability scanner brought up hundreds or even thousands of CVEs, but didn't say anything about which of them are vulnerable, really executable. And then you need an expert digging in one CVE after the other, finding out is it really executable, yes or no? And that is where you need highly-paid experts, which where we have a shortage. So with NodeZero now, we can say, "Okay, we tell you exactly which ones are the ones you should work on because those are the ones which are executable. We rank them accordingly to risk level, how easily they can be used." And then the good thing is converted or in difference to the traditional penetration test, they don't have to wait for a year for the next pen test to find out if the fixing was effective. They run just the next scan and say, "Yes, closed. Vulnerability is gone." >> The time is really valuable. And if you're doing any DevOps, cloud-native, you're always pushing new things. So pen test, ongoing pen testing is actually a benefit just in general as a kind of hygiene. So really, really interesting solution. Really bringing that global scale is going to be a new coverage area for us, for sure. I have to ask you, if you don't mind answering, what particular region are you focused on or plan to target for this next phase of growth? >> Well, at this moment, we are concentrating on the countries inside the European Union plus United Kingdom. And of course, logically, I'm based in the Frankfurt area. That means we cover more or less the countries just around. So it's like the so-called DACH region, Germany, Switzerland, Austria, plus the Netherlands. But we also already have partners in the Nordic, like in Finland and Sweden. So we have partners already in the UK and it's rapidly growing. So for example, we are now starting with some activities in Singapore and also in the Middle East area. Very important, depending on let's say, the way how to do business. Currently, we try to concentrate on those countries where we can have, let's say at least English as an accepted business language. >> Great, is there any particular region you're having the most success with right now? Sounds like European Union's kind of first wave. What's the most- >> Yes, that's the first. Definitely, that's the first wave. And now with also getting the European INSTANCE up and running, it's clearly our commitment also to the market saying, "Okay, we know there are certain dedicated requirements and we take care of this." And we are just launching, we are building up this one, the instance in the AWS service center here in Frankfurt. Also, with some dedicated hardware, internet, and a data center in Frankfurt, where we have with the DE-CIX, by the way, the highest internet interconnection bandwidth on the planet. So we have very short latency to wherever you are on the globe. >> That's a great call out benefit too. I was going to ask that. What are some of the benefits your partners are seeing in EMEA and Asia Pacific? >> Well, I would say, the benefits for them, it's clearly they can talk with customers and can offer customers penetration testing, which they before even didn't think about because penetration testing in a traditional way was simply too expensive for them, too complex, the preparation time was too long, they didn't have even have the capacity to support an external pen tester. Now with this service, you can go in and even say, "Mr. Customer, we can do a test with you in a couple of minutes. We have installed a Docker container. Within 10 minutes, we have the pen test started. That's it and then we just wait." And I would say we are seeing so many aha moments then. On the partner side, when they see NodeZero the first time working, it's like they say, "Wow, that is great." And then they walk out to customers and show it to their typically at the beginning, mostly the friendly customers like, "Wow, that's great, I need that." And I would say the feedback from the partners is that is a service where I do not have to evangelize the customer. Everybody understands penetration testing, I don't have to describe what it is. The customer understanding immediately, "Yes. Penetration testing, heard about that. I know I should do it, but too complex, too expensive." Now for example, as an MSSP service provided from one of our partners, it's getting easy. >> Yeah, and it's great benefit there. I mean, I got to say I'm a huge fan of what you guys are doing. I like this continuous automation. That's a major benefit to anyone doing DevOps or any kind of modern application development. This is just a godsend for them, this is really good. And like you said, the pen testers that are doing it, they were kind of coming down from their expertise to kind of do things that should have been automated. They get to focus on the bigger ticket items. That's a really big point. >> Exactly. So we free them, we free the pen testers for the higher level elements of the penetration testing segment, and that is typically the application testing, which is currently far away from being automated. >> Yeah, and that's where the most critical workloads are, and I think this is the nice balance. Congratulations on the international expansion of the program, and thanks for coming on this special presentation. I really appreciate it. Thank you very much. >> You're welcome. >> Okay, this is theCUBE special presentation, you know, checking on pen test automation, international expansion, Horizon3.ai. A really innovative solution. In our next segment, Chris Hill, Sector Head for Strategic Accounts, will discuss the power of Horizon3.ai and Splunk in action. You're watching theCUBE, the leader in high tech enterprise coverage. (steady music)

Published Date : Sep 27 2022

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Welcome to this special CUBE presentation. Why the expansion? On the other side, on the channel partner and that's it and all the rest is done." seeing the most traction with Those are the ones, they and hard to do. And the pen testers by themselves, and the blockers that are in there. in one CVE after the other, I have to ask you, if and also in the Middle East area. What's the most- Definitely, that's the first wave. What are some of the benefits "Mr. Customer, we can do a test with you the bigger ticket items. of the penetration testing segment, of the program, the leader in high tech

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Chris Hill, Horizon3.ai | Horizon3.ai Partner Program Expands Internationally


 

>>Welcome back everyone to the Cube and Horizon three.ai special presentation. I'm John Furrier, host of the Cube. We with Chris Hill, Sector head for strategic accounts and federal@horizonthree.ai. Great innovative company. Chris, great to see you. Thanks for coming on the Cube. >>Yeah, like I said, you know, great to meet you John. Long time listener. First time call. So excited to be here with >>You guys. Yeah, we were talking before camera. You had Splunk back in 2013 and I think 2012 was our first splunk.com. Yep. And boy man, you know, talk about being in the right place at the right time. Now we're at another inflection point and Splunk continues to be relevant and continuing to have that data driving security and that interplay. And your ceo, former CTO of Splunk as well at Horizons Neha, who's been on before. Really innovative product you guys have, but you know, Yeah, don't wait for a brief to find out if you're locking the right data. This is the topic of this thread. Splunk is very much part of this new international expansion announcement with you guys. Tell us what are some of the challenges that you see where this is relevant for the Splunk and the Horizon AI as you guys expand Node zero out internationally? >>Yeah, well so across, so you know, my role within Splunk was working with our most strategic accounts. And so I look back to 2013 and I think about the sales process like working with, with our small customers. You know, it was, it was still very siloed back then. Like I was selling to an IT team that was either using us for IT operations. We generally would always even say, yeah, although we do security, we weren't really designed for it. We're a log management tool. And you know, we, and I'm sure you remember back then John, we were like sort of stepping into the security space and in the public sector domain that I was in, you know, security was 70% of what we did. When I look back to sort of the transformation that I was, was witnessing in that digital transformation, you know when I, you look at like 2019 to today, you look at how the IT team and the security teams are, have been forced to break down those barriers that they used to sort of be silo away, would not communicate one, you know, the security guys would be like, Oh this is my BA box it, you're not allowed in today. >>You can't get away with that. And I think that the value that we bring to, you know, and of course Splunk has been a huge leader in that space and continues to do innovation across the board. But I think what we've we're seeing in the space that I was talking with Patrick Kauflin, the SVP of security markets about this, is that, you know, what we've been able to do with Splunk is build a purpose built solution that allows Splunk to eat more data. So Splunk itself, as you well know, it's an ingest engine, right? So the great reason people bought it was you could build these really fast dashboards and grab intelligence out of it, but without data it doesn't do anything, right? So how do you drive and how do you bring more data in? And most importantly from a customer perspective, how do you bring the right data in? >>And so if you think about what node zero and what we're doing in a Horizon three is that, sure we do pen testing, but because we're an autonomous pen testing tool, we do it continuously. So this whole thought of being like, Oh, crud like my customers, Oh yeah, we got a pen test coming up, it's gonna be six weeks. The wait. Oh yeah. You know, and everyone's gonna sit on their hands, Call me back in two months, Chris, we'll talk to you then. Right? Not, not a real efficient way to test your environment and shoot, we, we saw that with Uber this week. Right? You know, and that's a case where we could have helped. >>Well just real quick, explain the Uber thing cause it was a contractor. Just give a quick highlight of what happened so you can connect the >>Dots. Yeah, no problem. So there it was, I think it was one of those, you know, games where they would try and test an environment. And what the pen tester did was he kept on calling them MFA guys being like, I need to reset my password re to set my password. And eventually the customer service guy said, Okay, I'm resetting it. Once he had reset and bypassed the multifactor authentication, he then was able to get in and get access to the domain area that he was in or the, not the domain, but he was able to gain access to a partial part of the network. He then paralleled over to what would I assume is like a VA VMware or some virtual machine that had notes that had all of the credentials for logging into various domains. And so within minutes they had access. And that's the sort of stuff that we do under, you know, a lot of these tools. >>Like not, and I'm not, you know, you think about the cacophony of tools that are out there in a CTA orchestra architecture, right? I'm gonna get like a Zscaler, I'm gonna have Okta, I'm gonna have a Splunk, I'm gonna do this sore system. I mean, I don't mean to name names, we're gonna have crowd strike or, or Sentinel one in there. It's just, it's a cacophony of things that don't work together. They weren't designed work together. And so we have seen so many times in our business through our customer support and just working with customers when we do their pen test, that there will be 5,000 servers out there. Three are misconfigured. Those three misconfigurations will create the open door. Cause remember the hacker only needs to be right once, the defender needs to be right all the time. And that's the challenge. And so that's why I'm really passionate about what we're doing here at Horizon three. I see this my digital transformation, migration and security going on, which we're at the tip of the sp, it's why I joined say Hall coming on this journey and just super excited about where the path's going and super excited about the relationship with Splunk. I get into more details on some of the specifics of that. But you know, >>I mean, well you're nailing, I mean we've been doing a lot of things around super cloud and this next gen environment, we're calling it NextGen. You're really seeing DevOps, obviously Dev SecOps has, has already won the IT role has moved to the developer shift left as an indicator of that. It's one of the many examples, higher velocity code software supply chain. You hear these things. That means that it is now in the developer hands, it is replaced by the new ops, data ops teams and security where there's a lot of horizontal thinking. To your point about access, there's no more perimeter. So >>That there is no perimeter. >>Huge. A hundred percent right, is really right on. I don't think it's one time, you know, to get in there. Once you're in, then you can hang out, move around, move laterally. Big problem. Okay, so we get that. Now, the challenges for these teams as they are transitioning organizationally, how do they figure out what to do? Okay, this is the next step. They already have Splunk, so now they're kind of in transition while protecting for a hundred percent ratio of success. So how would you look at that and describe the challenges? What do they do? What is, what are the teams facing with their data and what's next? What do they, what do they, what action do they take? >>So let's do some vernacular that folks will know. So if I think about dev sec ops, right? We both know what that means, that I'm gonna build security into the app, but no one really talks about SEC DevOps, right? How am I building security around the perimeter of what's going inside my ecosystem and what are they doing? And so if you think about what we're able to do with somebody like Splunk is we could pen test the entire environment from soup to nuts, right? So I'm gonna test the end points through to it. So I'm gonna look for misconfigurations, I'm gonna, and I'm gonna look for credential exposed credentials. You know, I'm gonna look for anything I can in the environment. Again, I'm gonna do it at at light speed. And, and what we're, what we're doing for that SEC dev space is to, you know, did you detect that we were in your environment? >>So did we alert Splunk or the SIM that there's someone in the environment laterally moving around? Did they, more importantly, did they log us into their environment? And when did they detect that log to trigger that log? Did they alert on us? And then finally, most importantly, for every CSO out there is gonna be did they stop us? And so that's how we, we, we do this in, I think you, when speaking with Stay Hall, before, you know, we've come up with this boils U Loop, but we call it fine fix verify. So what we do is we go in is we act as the attacker, right? We act in a production environment. So we're not gonna be, we're a passive attacker, but we will go in un credentialed UN agents. But we have to assume, have an assumed breach model, which means we're gonna put a Docker container in your environment and then we're going to fingerprint the environment. >>So we're gonna go out and do an asset survey. Now that's something that's not something that Splunk does super well, you know, so can Splunk see all the assets, do the same assets marry up? We're gonna log all that data and think then put load that into the Splunk sim or the smoke logging tools just to have it in enterprise, right? That's an immediate future ad that they've got. And then we've got the fix. So once we've completed our pen test, we are then gonna generate a report and we could talk about about these in a little bit later. But the reports will show an executive summary the assets that we found, which would be your asset discovery aspect of that, a fixed report. And the fixed report I think is probably the most important one. It will go down and identify what we did, how we did it, and then how to fix that. >>And then from that, the pen tester or the organization should fix those. Then they go back and run another test. And then they validate through like a change detection environment to see, hey, did those fixes taste, play take place? And you know, SNA Hall, when he was the CTO of JS o, he shared with me a number of times about, he's like, Man, there would be 15 more items on next week's punch sheet that we didn't know about. And it's, and it has to do with how we, you know, how they were prioritizing the CVEs and whatnot because they would take all CVS was critical or non-critical. And it's like we are able to create context in that environment that feeds better information into Splunk and whatnot. That >>Was a lot. That brings, that brings up the, the efficiency for Splunk specifically. The teams out there. By the way, the burnout thing is real. I mean, this whole, I just finished my list and I got 15 more or whatever the list just can, keeps, keeps growing. How did Node zero specifically help Splunk teams be more efficient? Now that's the question I want to get at, because this seems like a very scalable way for Splunk customers and teams, service teams to be more efficient. So the question is, how does Node zero help make Splunk specifically their service teams be more efficient? >>So to, so today in our early interactions with building Splunk customers, what we've seen are five things, and I'll start with sort of identifying the blind spots, right? So kind of what I just talked about with you. Did we detect, did we log, did we alert? Did they stop node zero, right? And so I would, I put that at, you know, a a a more layman's third grade term. And if I was gonna beat a fifth grader at this game would be, we can be the sparring partner for a Splunk enterprise customer, a Splunk essentials customer, someone using Splunk soar, or even just an enterprise Splunk customer that may be a small shop with three people and, and just wants to know where am I exposed. So by creating and generating these reports and then having the API that actually generates the dashboard, they can take all of these events that we've logged and log them in. >>And then where that then comes in is number two is how do we prioritize those logs, right? So how do we create visibility to logs that are, have critical impacts? And again, as I mentioned earlier, not all CVEs are high impact regard and also not all are low, right? So if you daisy chain a bunch of low CVEs together, boom, I've got a mission critical AP CVE that needs to be fixed now, such as a credential moving to an NT box that's got a text file with a bunch of passwords on it, that would be very bad. And then third would be verifying that you have all of the hosts. So one of the things that Splunk's not particularly great at, and they, they themselves, they don't do asset discovery. So do what assets do we see and what are they logging from that? And then for, from, for every event that they are able to identify the, one of the cool things that we can do is actually create this low-code, no-code environment. >>So they could let, you know, float customers can use Splunk. So to actually triage events and prioritize that events or where they're being routed within it to optimize the SOX team time to market or time to triage any given event. Obviously reducing mtr. And then finally, I think one of the neatest things that we'll be seeing us develop is our ability to build glass tables. So behind me you'll see one of our triage events and how we build a lock Lockheed Martin kill chain on that with a glass table, which is very familiar to this Splunk community. We're going to have the ability, not too distant future to allow people to search, observe on those IOCs. And if people aren't familiar with an ioc, it's an incident of compromise. So that's a vector that we want to drill into. And of course who's better at drilling in into data and Splunk. >>Yeah, this is a critical, this is awesome synergy there. I mean I can see a Splunk customer going, Man, this just gives me so much more capability. Action actionability. And also real understanding, and I think this is what I wanna dig into, if you don't mind understanding that critical impact, okay. Is kind of where I see this coming. I got the data, data ingest now data's data. But the question is what not to log, You know, where are things misconfigured? These are critical questions. So can you talk about what it means to understand critical impact? >>Yeah, so I think, you know, going back to those things that I just spoke about, a lot of those CVEs where you'll see low, low, low and then you daisy chain together and you're suddenly like, oh, this is high now. But then to your other impact of like if you're a, if you're a a Splunk customer, you know, and I had, I had several of them, I had one customer that, you know, terabytes of McAfee data being brought in and it was like, all right, there's a lot of other data that you probably also wanna bring, but they could only afford, wanted to do certain data sets because that's, and they didn't know how to prioritize or filter those data sets. And so we provide that opportunity to say, Hey, these are the critical ones to bring in. But there's also the ones that you don't necessarily need to bring in because low CVE in this case really does mean low cve. >>Like an ILO server would be one that, that's the print server where the, your admin credentials are on, on like a, a printer. And so there will be credentials on that. That's something that a hacker might go in to look at. So although the CVE on it is low, if you daisy chain was something that's able to get into that, you might say, ah, that's high. And we would then potentially rank it giving our AI logic to say that's a moderate. So put it on the scale and we prioritize though, versus a, a vulner review scanner's just gonna give you a bunch of CVEs and good luck. >>And translating that if I, if I can and tell me if I'm wrong, that kind of speaks to that whole lateral movement. That's it. Challenge, right? Print server, great example, look stupid low end, who's gonna wanna deal with the print server? Oh, but it's connected into a critical system. There's a path. Is that kind of what you're getting at? >>Yeah, I used daisy chain. I think that's from the community they came from. But it's, it's just a lateral movement. It's exactly what they're doing. And those low level, low critical lateral movements is where the hackers are getting in. Right? So that's what the beauty thing about the, the Uber example is that who would've thought, you know, I've got my multifactor authentication going in a human made a mistake. We can't, we can't not expect humans to make mistakes. Were fall, were fallible, right? Yeah. The reality is is once they were in the environment, they could have protected themselves by running enough pen tests to know that they had certain exposed credentials that would've stopped the breach. Yeah. And they did not, had not done that in their environment. And I'm not poking. Yeah, >>They put it's interesting trend though. I mean it's obvious if sometimes those low end items are also not protected well. So it's easy to get at from a hacker standpoint, but also the people in charge of them can be fished easily or spear fished because they're not paying attention. Cause they don't have to. No one ever told them, Hey, be careful of what you collect. >>Yeah. For the community that I came from, John, that's exactly how they, they would meet you at a, an international event introduce themselves as a graduate student. These are national actor states. Would you mind reviewing my thesis on such and such? And I was at Adobe at the time though I was working on this and start off, you get the pdf, they opened the PDF and whoever that customer was launches, and I don't know if you remember back in like 2002, 2008 time frame, there was a lot of issues around IP being by a nation state being stolen from the United States and that's exactly how they did it. And John, that's >>Or LinkedIn. Hey I wanna get a joke, we wanna hire you double the salary. Oh I'm gonna click on that for sure. You know? Yeah, >>Right. Exactly. Yeah. The one thing I would say to you is like when we look at like sort of, you know, cuz I think we did 10,000 pen test last year is it's probably over that now, you know, we have these sort of top 10 ways that we think then fine people coming into the environment. The funniest thing is that only one of them is a, a CVE related vulnerability. Like, you know, you guys know what they are, right? So it's it, but it's, it's like 2% of the attacks are occurring through the CVEs, but yet there's all that attention spent to that. Yeah. And very little attention spent to this pen testing side. Yeah. Which is sort of this continuous threat, you know, monitoring space and, and, and this vulnerability space where I think we play such an important role and I'm so excited to be a part of the tip of the spear on this one. >>Yeah. I'm old enough to know the movie sneakers, which I love as a, you know, watching that movie, you know, professional hackers are testing, testing, always testing the environment. I love this. I gotta ask you, as we kind of wrap up here, Chris, if you don't mind the benefits to team professional services from this alliance, big news Splunk and you guys work well together. We see that clearly. What are, what other benefits do professional services teams see from the Splunk and Horizon three AI alliance? >>So if you're a, I think for, from our, our, from both of our partners as we bring these guys together and many of them already are the same partner, right? Is that first off, the licensing model is probably one of the key areas that we really excel at. So if you're an end user, you can buy for the enterprise by the enter of IP addresses you're using. But if you're a partner working with this, there's solution ways that you can go in and we'll license as to MSPs and what that business model on our MSPs looks like. But the unique thing that we do here is this c plus license. And so the Consulting Plus license allows like a, somebody a small to midsize to some very large, you know, Fortune 100, you know, consulting firms uses by buying into a license called Consulting Plus where they can have unlimited access to as many ips as they want. >>But you can only run one test at a time. And as you can imagine when we're going and hacking passwords and checking hashes and decrypting hashes, that can take a while. So, but for the right customer, it's, it's a perfect tool. And so I I'm so excited about our ability to go to market with our partners so that we underhand to sell, understand how not to just sell too or not tell just to sell through, but we know how to sell with them as a good vendor partner. I think that that's one thing that we've done a really good job building bringing into market. >>Yeah. I think also the Splunk has had great success how they've enabled partners and professional services. Absolutely. They've, you know, the services that layer on top of Splunk are multifold tons of great benefits. So you guys vector right into that ride, that wave with >>Friction. And, and the cool thing is that in, you know, in one of our reports, which could be totally customized with someone else's logo, we're going to generate, you know, so I, I used to work at another organization, it wasn't Splunk, but we, we did, you know, pen testing as a, as a for, for customers and my pen testers would come on site, they, they do the engagement and they would leave. And then another really, someone would be, oh shoot, we got another sector that was breached and they'd call you back, you know, four weeks later. And so by August our entire pen testings teams would be sold out and it would be like, wow. And in March maybe, and they'd like, No, no, no, I gotta breach now. And, and, and then when they do go in, they go through, do the pen test and they hand over a PDF and they pat you on the back and say, there's where your problems are, you need to fix it. And the reality is, is that what we're gonna generate completely autonomously with no human interaction is we're gonna go and find all the permutations that anything we found and the fix for those permutations and then once you fixed everything, you just go back and run another pen test. Yeah. It's, you know, for what people pay for one pen test, they could have a tool that does that. Every, every pat patch on Tuesday pen test on Wednesday, you know, triage throughout the week, >>Green, yellow, red. I wanted to see colors show me green, green is good, right? Not red. >>And once CIO doesn't want, who doesn't want that dashboard, right? It's, it's, it is exactly it. And we can help bring, I think that, you know, I'm really excited about helping drive this with the Splunk team cuz they get that, they understand that it's the green, yellow, red dashboard and, and how do we help them find more green so that the other guys are >>In Yeah. And get in the data and do the right thing and be efficient with how you use the data, Know what to look at. So many things to pay attention to, you know, the combination of both and then, then go to market strategy. Real brilliant. Congratulations Chris. Thanks for coming on and sharing this news with the detail around this Splunk in action around the alliance. Thanks for sharing, >>John. My pleasure. Thanks. Look forward to seeing you soon. >>All right, great. We'll follow up and do another segment on DevOps and IT and security teams as the new new ops, but, and Super cloud, a bunch of other stuff. So thanks for coming on. And our next segment, the CEO of Verizon, three AA, will break down all the new news for us here on the cube. You're watching the cube, the leader in high tech enterprise coverage.

Published Date : Sep 27 2022

SUMMARY :

I'm John Furrier, host of the Cube. Yeah, like I said, you know, great to meet you John. And boy man, you know, talk about being in the right place at the right time. the security space and in the public sector domain that I was in, you know, security was 70% And I think that the value that we bring to, you know, And so if you think about what node zero and what we're doing in a Horizon three is that, Just give a quick highlight of what happened so you And that's the sort of stuff that we do under, you know, a lot of these tools. Like not, and I'm not, you know, you think about the cacophony of tools that are That means that it is now in the developer hands, So how would you look at that and And so if you think about what we're able to do with before, you know, we've come up with this boils U Loop, but we call it fine fix verify. you know, so can Splunk see all the assets, do the same assets marry up? And you know, SNA Hall, when he was the CTO of JS o, So the question is, And so I would, I put that at, you know, a a a more layman's third grade term. And then third would be verifying that you have all of the hosts. So they could let, you know, float customers can use Splunk. So can you talk about what Yeah, so I think, you know, going back to those things that I just spoke about, a lot of those CVEs So put it on the scale and we prioritize though, versus a, a vulner review scanner's just gonna give you a bunch of Is that kind of what you're getting at? is that who would've thought, you know, I've got my multifactor authentication going in a Hey, be careful of what you collect. time though I was working on this and start off, you get the pdf, they opened the PDF and whoever that customer was Oh I'm gonna click on that for sure. Which is sort of this continuous threat, you know, monitoring space and, services from this alliance, big news Splunk and you guys work well together. And so the Consulting Plus license allows like a, somebody a small to midsize to And as you can imagine when we're going and hacking passwords They've, you know, the services that layer on top of Splunk are multifold And, and the cool thing is that in, you know, in one of our reports, which could be totally customized I wanted to see colors show me green, green is good, And we can help bring, I think that, you know, I'm really excited about helping drive this with the Splunk team cuz So many things to pay attention to, you know, the combination of both and then, then go to market strategy. Look forward to seeing you soon. And our next segment, the CEO of Verizon,

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AMD & Oracle Partner to Power Exadata X9M


 

(upbeat jingle) >> The history of Exadata in the platform is really unique. And from my vantage point, it started earlier this century as a skunkworks inside of Oracle called Project Sage back when grid computing was the next big thing. Oracle saw that betting on standard hardware would put it on an industry curve that would rapidly evolve. Last April, for example, Oracle announced the availability of Exadata X9M in OCI, Oracle Cloud Infrastructure. One thing that hasn't been as well publicized is that Exadata on OCI is using AMD's EPYC processors in the database service. EPYC is not Eastern Pacific Yacht Club for all you sailing buffs, rather it stands for Extreme Performance Yield Computing, the enterprise grade version of AMD's Zen architecture which has been a linchpin of AMD's success in terms of penetrating enterprise markets. And to focus on the innovations that AMD and Oracle are bringing to market, we have with us today, Juan Loaiza, who's executive vice president of mission critical technologies at Oracle, and Mark Papermaster, who's the CTO and EVP of technology and engineering at AMD. Juan, welcome back to the show. Mark, great to have you on The Cube in your first appearance, thanks for coming on. Juan, let's start with you. You've been on The Cube a number of times, as I said, and you've talked about how Exadata is a top platform for Oracle database. We've covered that extensively. What's different and unique from your point of view about Exadata Cloud Infrastructure X9M on OCI? >> So as you know, Exadata, it's designed top down to be the best possible platform for database. It has a lot of unique capabilities, like we make extensive use of RDMA, smart storage. We take advantage of everything we can in the leading hardware platforms. X9M is our next generation platform and it does exactly that. We're always wanting to be, to get all the best that we can from the available hardware that our partners like AMD produce. And so that's what X9M in it is, it's faster, more capacity, lower latency, more iOS, pushing the limits of the hardware technology. So we don't want to be the limit, the software database software should not be the limit, it should be the actual physical limits of the hardware. That that's what X9M's all about. >> Why, Juan, AMD chips in X9M? >> We're introducing AMD chips. We think they provide outstanding performance, both for OTP and for analytic workloads. And it's really that simple, we just think the performance is outstanding in the product. >> Mark, your career is quite amazing. I could riff on history for hours but let's focus on the Oracle relationship. Mark, what are the relevant capabilities and key specs of the AMD chips that are used in Exadata X9M on Oracle's cloud? >> Well, thanks. It's really the basis of the great partnership that we have with Oracle on Exadata X9M and that is that the AMD technology uses our third generation of Zen processors. Zen was architected to really bring high performance back to X86, a very strong roadmap that we've executed on schedule to our commitments. And this third generation does all of that, it uses a seven nanometer CPU that is a core that was designed to really bring throughput, bring really high efficiency to computing and just deliver raw capabilities. And so for Exadata X9M, it's really leveraging all of that. It's really a balanced processor and it's implemented in a way to really optimize high performance. That is our whole focus of AMD. It's where we've reset the company focus on years ago. And again, great to see the super smart database team at Oracle really partner with us, understand those capabilities and it's been just great to partner with them to enable Oracle to really leverage the capabilities of the Zen processor. >> Yeah. It's been a pretty amazing 10 or 11 years for both companies. But Mark, how specifically are you working with Oracle at the engineering and product level and what does that mean for your joint customers in terms of what they can expect from the collaboration? >> Well, here's where the collaboration really comes to play. You think about a processor and I'll say, when Juan's team first looked at it, there's general benchmarks and the benchmarks are impressive but they're general benchmarks. And they showed the base processing capability but the partnership comes to bear when it means optimizing for the workloads that Exadata X9M is really delivering to the end customers. And that's where we dive down and as we learn from the Oracle team, we learn to understand where bottlenecks could be, where is there tuning that we could in fact really boost the performance above that baseline that you get in the generic benchmarks. And that's what the teams have done, so for instance, you look at optimizing latency to our DMA, you look at optimizing throughput on oil TP and database processing. When you go through the workloads and you take the traces and you break it down and you find the areas that are bottlenecking and then you can adjust, we have thousands of parameters that can be adjusted for a given workload. And that's the beauty of the partnership. So we have the expertise on the CPU engineering, Oracle Exadata team knows innately what the customers need to get the most out of their platform. And when the teams came together, we actually achieved anywhere from 20% to 50% gains on specific workloads, it is really exciting to see. >> Mark, last question for you is how do you see this relationship evolving in the future? Can you share a little roadmap for the audience? >> You bet. First off, given the deep partnership that we've had on Exadata X9M, it's really allowed us to inform our future design. So in our current third generation, EPYC is that is really what we call our epic server offerings. And it's a 7,003 third gen and Exadara X9M. So what about fourth gen? Well, fourth gen is well underway, ready for the future, but it incorporates learning that we've done in partnership with Oracle. It's going to have even more through capabilities, it's going to have expanded memory capabilities because there's a CXL connect express link that'll expand even more memory opportunities. And I could go on. So that's the beauty of a deep partnership as it enables us to really take that learning going forward. It pays forward and we're very excited to fold all of that into our future generations and provide even a better capabilities to Juan and his team moving forward. >> Yeah, you guys have been obviously very forthcoming. You have to be with Zen and EPYC. Juan, anything you'd like to add as closing comments? >> Yeah. I would say that in the processor market there's been a real acceleration in innovation in the last few years, there was a big move 10, 15 years ago when multicore processors came out. And then we were on that for a while and then things started stagnating, but in the last two or three years, AMD has been leading this, there's been a dramatic acceleration in innovation so it's very exciting to be part of this and customers are getting a big benefit from this. >> All right. Hey, thanks for coming back on The Cube today. Really appreciate your time. >> Thanks. Glad to be here. >> All right and thank you for watching this exclusive Cube conversation. This is Dave Vellante from The Cube and we'll see you next time. (upbeat jingle)

Published Date : Sep 22 2022

SUMMARY :

in the database service. in the leading hardware platforms. And it's really that simple, and key specs of the the great partnership that we have expect from the collaboration? but the partnership comes to So that's the beauty of a deep partnership You have to be with Zen and EPYC. but in the last two or three years, coming back on The Cube today. Glad to be here. and we'll see you next time.

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Nayaki Nayyar and Nick Warner | Ivanti & SentinelOne Partner to Revolutionize Patch Management


 

hybrid work is the new reality according to the most recent survey data from enterprise technology research cios expect that 65 of their employees will work either as fully remote or in a hybrid model splitting time between remote and in office remote of course can be anywhere it could be home it could be at the beach overseas literally anywhere there's internet so it's no surprise that these same technology executives cite security as their number one priority well ahead of other critical technology initiatives including collaboration software cloud computing and analytics which round out the top four in the etr survey now as we've reported securing endpoints was important prior to the pandemic but the explosion in the past two plus years of remote work and corollary device usage has made the problem even more acute and let's face it managing sprawling i.t assets has always been a pain patch management for example has been a nagging concern for practitioners and with ransomware attacks on the rise it's critical that security teams harden it assets throughout their life cycle staying current and constantly staying on top of vulnerabilities within the threat surface welcome to this special program on the cube enable and secure the everywhere workplace brought to you by ivanti in this program we highlight key partnerships between avanti and its ecosystem to address critical problems faced by technology and security teams in our first segment we explore a collaboration between avanti and sentinel one where the two companies are teaming to simplify patch management my name is dave vellante and i'll be your host today and with me are nayaki nayar who's the president and chief product officer at avanti and nick warner president and security of the security group at sentinel one welcome naki and nick and hackie good to have you back in the cube great to see you guys thank you thank you dave uh really good to be back on cube uh i'm a veteran of cube so thank you for having us and um look forward to a great discussion today yeah you better thanks okay hey good nick nick good to have you on as well what do we need to know about this partnership please so uh if you look at uh we are super excited about this partnership nick thank you for joining us on this session today um when you look at ivanti ivanti has been a leader in two big segments uh we are a leader in unified endpoint management with the acquisition of mobileye now we have a holistic end-to-end management of all devices be it windows linux mac ios you name it right so we have that seamless single pane of glass to manage all devices but in addition to that we are also a leader in risk-based patch management um dave that's what we are very excited about this partnership with the with central one where now we can combine the strength we have in the risk-based patch management with central one's xdr platform and truly help address what i call the need of the hour with our customers for them to be able to detect uh vulnerabilities and being able to remediate them proactively remediate them right so that's what we are super excited about this partnership and nick would love to hand it over to you to talk about uh the partnership and the journey ahead of us thanks and you know from center one's perspective we see autonomous vulnerability assessment and remediation as really necessary given the evolution uh in the sophistication the volume and the ferocity of threats out there and what's really key is being able to remediate risks and machine speed and also identify vulnerability exposure in real time and you know if you look traditionally at uh vulnerability scanning and patch management they've really always been two separate things and when things are separate they take time between the two coordination communication what we're looking to do with our singularity xdr platform is holistically deliver one unified solution that can identify threats identify vulnerabilities and automatically and autonomously leverage patch management to much better protect our customers so maybe maybe that's why patch management is such a challenge for many organizations because as you described nick it's sort of a siloed from security and those worlds are coming together but maybe you guys could address the specific problems that you're trying to solve with this collaboration yeah so if you look at uh just in a holistic level uh dave today cyber crime is at catastrophic heights right and this is not just a cio or a cso issue this is a board issue every organization every enterprise is addressing this at the board level and when you double click on it one of the challenges that we have heard from our customers over and over again is the complexity and the manual processes that are in place for remediation or patching all their operating systems their applications their third party apps and that is where it's very very time consuming very complex very cumbersome and the question is how do we help them automate it right how do we help them remove those manual processes and autonomously intermediate right so which is where this partnership between ivanti and central one helps organizations to bring this autonomous nature to bring those proactive predictive capabilities to detect an issue prioritize that issue based on risk-based prioritization is what we call it and autonomously remediate that issue right so that's where uh this partnership really really uh helps our customers address the the top concerns they have in cyber crime or cyber security got it so prioritization automation nick maybe you could address what are the keys i mean you got to map vulnerabilities to software updates how do you make sure that your the patches there's not a big lag between your patch and and the known vulnerabilities and you've got this diverse set of you know i.t portfolio assets how do you manage all that it's a great question and i and i think really the number one uh issue around this topic is that security teams and it teams are facing a really daunting task of identifying all the time every day all the vulnerabilities in their ecosystem and the biggest problem with this is how do they get context and priority and i think what people have come to realize through the years of dealing with with patch management uh and vulnerability scanning is that patching without the context of what the possible impact or priority of that risk is really comes down to busy work and i think what's so important in a totally interconnected world with attacks happening at machine speed is being able to take that precious asset that we call time and make sure you properly prioritize that how we're doing it from sentinel one singularity xdr perspective is by leveraging autonomous threat information and being able to layer that against vulnerability information to properly view through that lens the highest priority threats and vulnerabilities that you need to patch and then using our single agent technology be able to autonomously remediate and patch those vulnerabilities whether or not it's on a mac a pc server a cloud workload and the beauty of our solution is it gives you proper clarity so you can see the impact of vulnerabilities each and every day in your environment and know that you're doing the right thing in the right order got it okay so the context gives you the risks profile allows you to prioritize and then of course you can you know remediate what else should we know about this this joint solution uh in terms of you know what it is how i engage any other detail on how it addresses the the problem specifically yeah so it's all about race against the time um uh dave when it's how we help our customers uh detect the vulnerability prioritize it and remediate it the attackers are able to weaponize those vulnerabilities and and have an attack right so it's really it's how we help our customers be a lot more proactive and predictive address those vulnerabilities versus um before the attackers really get access to it right so that's where our joint solution in fact i always say whatever edr with this edr or mdr or xdr the r portion of that r is very one he comes in our neurons for patch management or what we call neurons but risk based patch management combined with um central ones xdr is where we truly uh bring the combined solutions to to to life right so the r is where ivanti really plays a big part in uh in the joint solution yeah absolutely the response i mean people i think all agree you're going to get infiltrated that's how you respond to it you know the thing about this topic is when you make a business case a lot of times you'll go to the cfo and say hey if we don't do this we're going to be in big trouble and so it's this fear factor and i get that it's super important but but are there other measurements of success that that you you can share in other words how are customers going to determine the value of this joint solution so it's a mean time to repair let me go nick and then i'm sure you have your uh metrics and how you're measuring the success it's about how we can detect an issue and repair that issue it's reducing that mean time to repair as much as possible and making it as real-time as possible for our customers right that's where the true outcome through success and the metric that customers can track measure and continuously improve on nick you want to add to that for sure yeah you know you make some great great points niaki and what what i would add is um what sentinel one singularity platform is known for is automated and autonomous detection prevention and response and remediation across threats and if you look traditionally at patch management or vulnerability assessment they're typically deployed and run in point-of-time solutions what i mean by that is that they're scans and re-scans the way that advanced edr solutions and xdr solutions such as single one singularity platform work is we're constantly recording everything that's happening on all of your systems in real time and so what we do is literally eliminate the window of opportunity between a patch being uh needed a vulnerability being discovered and you knowing that you have that need for that vulnerability to be patched in your environment you don't have to wait for that 12 or 24-hour window to scan for vulnerabilities you will immediately know it in your network you'll also know the security implications of that vulnerability so you know when and how to prioritize and then furthermore you can take autonomous hatching measures against that so at the end of the day the name of the game in security is time and it's about reducing that window of opportunity for the adversaries for the threat actors and this is a epic leap forward in in doing that for our customers and that capability nick is a function of your powerful agent or is it architecture where's that come from that's a great question it's it's a combination of a couple of things the first is our agent technology which performs constant monitoring on every system every behavior every process running on all your systems live and in real time so this is not a batch process that that kicks up once a day this is always running in the background so the moment a new application is installed the moment a new application version is deployed we know about it we record it instantaneously so if you think about that and layer against getting best in class vulnerability information from a partner like avanti and then also being able to deploy patch management against that you can start to see how you're applying that in real time in your environment and the last thing i i'd like to add is because we're watching everything and then layering it against thread intel and context using our proprietary machine learning technology that that idea of being able to prioritize and escalate is critical because if you talk to security providers there's a couple different uh challenges that they're facing and i would say the top two are alert fatigue and then also human human power limitations and so no security team has enough people on their team and no security teams have an absence of alerts and so the fact that we can prioritize alerts surface the ones that are the most important give context to that and also save them precious hours of their personnel's time by being able to do this autonomously and automatically we're really killing two birds with one stone that's great there's the business case right there you just laid out some other things that we can measure right it all comes back to the data doesn't it we got to go but i'll give you the last word yeah i mean we are super excited about this partnership uh like nick said uh we believe in how we can help our customers discover all the assets we have they have um manage those assets but a big chunk of it is how we help them secure it right secure uh their devices the applications the data that's on those devices the end points and being able to provide an experience a service experience at the end of the day so that end users don't have to worry about securing you don't have to think about security it should be embedded it should be autonomous and it should be contactually personalized right so uh that's the journey we are on and uh thank you nick for this great partnership and look forward to a great journey ahead of us thank you yeah thanks to both of you nick appreciate it okay keep it right there after this quick break we're gonna be back to look at how ivanti is working with other partners to simplify and harden the anywhere workplace you're watching the cube your leader in enterprise and emerging tech coverage [Music] you

Published Date : Sep 16 2022

SUMMARY :

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Oracle & AMD Partner to Power Exadata X9M


 

[Music] the history of exadata in the platform is really unique and from my vantage point it started earlier this century as a skunk works inside of oracle called project sage back when grid computing was the next big thing oracle saw that betting on standard hardware would put it on an industry curve that would rapidly evolve and i remember the oracle hp database machine which was announced at oracle open world almost 15 years ago and then exadata kept evolving after the sun acquisition it became a platform that had tightly integrated hardware and software and today exadata it keeps evolving almost like a chameleon to address more workloads and reach new performance levels last april for example oracle announced the availability of exadata x9m in oci oracle cloud infrastructure and introduced the ability to run the autonomous database service or the exa data database service you know oracle often talks about they call it stock exchange performance level kind of no description needed and sort of related capabilities the company as we know is fond of putting out benchmarks and comparisons with previous generations of product and sometimes competitive products that underscore the progress that's being made with exadata such as 87 percent more iops with metrics for latency measured in microseconds mics instead of milliseconds and many other numbers that are industry-leading and compelling especially for mission-critical workloads one thing that hasn't been as well publicized is that exadata on oci is using amd's epyc processors in the database service epyc is not eastern pacific yacht club for all your sailing buffs rather it stands for extreme performance yield computing the enterprise grade version of amd's zen architecture which has been a linchpin of amd's success in terms of penetrating enterprise markets and to focus on the innovations that amd and oracle are bringing to market we have with us today juan loyza who's executive vice president of mission critical technologies at oracle and mark papermaster who's the cto and evp of technology and engineering at amd juan welcome back to the show mark great to have you on thecube and your first appearance thanks for coming on yep happy to be here thank you all right juan let's start with you you've been on thecube a number of times as i said and you've talked about how exadata is a top platform for oracle database we've covered that extensively what's different and unique from your point of view about exadata cloud infrastructure x9m on oci yeah so as you know exadata it's designed top down to be the best possible platform for database uh it has a lot of unique capabilities like we make extensive use of rdma smart storage we take advantage of you know everything we can in the leading uh hardware platforms and x9m is our next generation platform and it does exactly that we're always wanting to be to get all the best that we can from the available hardware that our partners like amd produce and so that's what x9 in it is it's faster more capacity lower latency more ios pushing the limits of the hardware technology so we don't want to be the limit the software the database software should not be the limit it should be uh the actual physical limits of the hardware and that that's what x9m is all about why won amd chips in x9m uh yeah so we're we're uh introducing uh amd chips we think they provide outstanding performance uh both for oltp and for analytic workloads and it's really that simple we just think that performance is outstanding in the product yeah mark your career is quite amazing i've been around long enough to remember the transition to cmos from emitter coupled logic in the mainframe era back when you were at ibm that was an epic technology call at the time i was of course steeped as an analyst at idc in the pc era and like like many witnessed the tectonic shift that apple's ipod and iphone caused and the timing of you joining amd is quite important in my view because it coincided with the year that pc volumes peaked and marked the beginning of what i call a stagflation period for x86 i could riff on history for hours but let's focus on the oracle relationship mark what are the relevant capabilities and key specs of the amd chips that are used in exadata x9m on oracle's cloud well thanks and and uh it's really uh the basis of i think the great partnership that we have with oracle on exadata x9m and that is that the amd technology uses our third generation of zen processors zen was you know architected to really bring high performance you know back to x86 a very very strong road map that we've executed you know on schedule to our commitments and this third generation does all of that it uses a seven nanometer cpu that is a you know core that was designed to really bring uh throughput uh bring you know really high uh efficiency uh to computing uh and just deliver raw capabilities and so uh for uh exadata x9m uh it's really leveraging all of that it's it's a uh implemented in up to 64 cores per socket it's got uh you know really anywhere from 128 to 168 pcie gen 4 io connectivity so you can you can really attach uh you know all of the uh the necessary uh infrastructure and and uh storage uh that's needed uh for exadata performance and also memory you have to feed the beast for those analytics and for the oltp that juan was talking about and so it does have eight lanes of memory for high performance ddr4 so it's really as a balanced processor and it's implemented in a way to really optimize uh high performance that that is our whole focus of uh amd it's where we've you know reset the company focus on years ago and uh again uh you know great to see uh you know the the super smart uh you know database team at oracle really a partner with us understand those capabilities and it's been just great to partner with them to uh you know to you know enable oracle to really leverage the capabilities of the zen processor yeah it's been a pretty amazing 10 or 11 years for both companies but mark how specifically are you working with oracle at the engineering and product level you know and what does that mean for your joint customers in terms of what they can expect from the collaboration well here's where the collaboration really comes to play you think about a processor and you know i'll say you know when one's team first looked at it there's general benchmarks and the benchmarks are impressive but they're general benchmarks and you know and they showed you know the i'll say the you know the base processing capability but the partnership comes to bear uh when it when it means optimizing for the workloads that exadata x9m is really delivering to the end customers and that's where we dive down and and as we uh learn from the oracle team we learned to understand where bottlenecks could be uh where is there tuning that we could in fact in fact really boost the performance above i'll say that baseline that you get in the generic benchmarks and that's what the teams have done so for instance you look at you know optimizing latency to rdma you look at just throughput optimizing throughput on otp and database processing when you go through the workloads and you take the traces and you break it down and you find the areas that are bottlenecking and then you can adjust we have you know thousands of parameters that can be adjusted for a given workload and that's again that's the beauty of the partnership so we have the expertise on the cpu engineering uh you know oracle exudated team knows innately what the customers need to get the most out of their platform and when the teams came together we actually achieved anywhere from 20 percent to 50 gains on specific workloads it's really exciting to see so okay so so i want to follow up on that is that different from the competition how are you driving customer value you mentioned some you know some some percentage improvements are you measuring primarily with with latency how do you look at that well uh you know we are differentiated with the uh in the number of factors we bring a higher core density we bring the highest core density certainly in x86 and and moreover what we've led the industry is how to scale those cores we have a very high performance fabric that connects those together so as as a customer needs more cores again we scale anywhere from 8 to 64 cores but what the trick is uh that is you add more cores you want the scale the scale to be as close to linear as possible and so that's a differentiation we have and we enable that again with that balanced computer of cpu io and memory that we design but the key is you know we pride ourselves at amd of being able to partner in a very deep fashion with our customers we listen very well i think that's uh what we've had the opportunity uh to do with uh juan and his team we appreciate that and and that is how we got the kind of performance benefits that i described earlier it's working together almost like one team and in bringing that best possible capability to the end customers great thank you for that one i want to come back to you can both the exadata database service and the autonomous database service can they take advantage of exadata cloud x9m capabilities that are in that platform yeah absolutely um you know autonomous is basically our self-driving version of the oracle database but fundamentally it is the same uh database course so both of them will take advantage of the tremendous performance that we're getting now you know when when mark takes about 64 cores that's for chip we have two chips you know it's a two socket server so it's 128 128-way processor and then from our point of view there's two threads so from the database point there's 200 it's a 256-way processor and so there's a lot of raw performance there and we've done a lot of work with the amd team to make sure that we deliver that to our customers for all the different kinds of workload including otp analytics but also including for our autonomous database so yes absolutely allah takes advantage of it now juan you know i can't let you go without asking about the competition i've written extensively about the big four hyperscale clouds specifically aws azure google and alibaba and i know that don't hate me sometimes it angers some of my friends at oracle ibm too that i don't include you in that list but but i see oracle specifically is different and really the cloud for the most demanding applications and and top performance databases and not the commodity cloud which of course that angers all my friends at those four companies so i'm ticking everybody off so how does exadata cloud infrastructure x9m compare to the likes of aws azure google and other database cloud services in terms of oltp and analytics value performance cost however you want to frame it yeah so our architecture is fundamentally different uh we've architected our database for the scale out environment so for example we've moved intelligence in the storage uh we've put uh remote direct memory access we put persistent memory into our product so we've done a lot of architectural changes that they haven't and you're starting to see a little bit of that like if you look at some of the things that amazon and google are doing they're starting to realize that hey if you're gonna achieve good results you really need to push some database uh processing into the storage so so they're taking baby steps toward that you know you know roughly 15 years after we we've had a product and again at some point they're gonna realize you really need rdma you really need you know more uh direct access to those capabilities so so they're slowly getting there but you know we're well ahead and what you know the way this is delivered is you know better availability better performance lower latency higher iops so and this is why our customers love our product and you know if you if you look at the global fortune 100 over 90 percent of them are running exit data today and even in the in our cloud uh you know over 60 of the global 100 are running exadata in the oracle cloud because of all the differentiated uh benefits that they get uh from the product uh so yeah we're we're well ahead in the in the database space mark last question for you is how do you see this relationship evolving in the future can you share a little road map for the audience you bet well first off you know given the deep partnership that we've had on exudate x9m uh it it's really allowed us to inform our future design so uh in our current uh third generation epic epyc is uh that is really uh what we call our epic server offerings and it's a 7003 third gen in and exudate x9m so what about fourth gen well fourth gen is well underway uh you know it and uh and uh you know ready to you know for the for the future but it incorporates learning uh that we've done in partnership with with oracle uh it's gonna have even more through capabilities it's gonna have expanded memory capabilities because there's a cxl connect express link that'll expand even more memory opportunities and i could go on so you know that's the beauty of a deep partnership as it enables us to really take that learning going forward it pays forward and we're very excited to to fold all of that into our future generations and provide even a better capabilities to one and his team moving forward yeah you guys have been obviously very forthcoming you have to be with with with zen and epic juan anything you'd like to add as closing comments yeah i would say that in the processor market there's been a real acceleration in innovation in the last few years um there was you know a big move 10 15 years ago when multi-core processors came out and then you know we were on that for a while and then things started staggering but in the last two or three years and amd has been leading this um there's been a dramatic uh acceleration in innovation in this space so it's very exciting to be part of this and and customers are getting a big benefit from this all right chance hey thanks for coming back in the cube today really appreciate your time thanks glad to be here all right thank you for watching this exclusive cube conversation this is dave vellante from thecube and we'll see you next time [Music]

Published Date : Sep 13 2022

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Sue Persichetti & Danielle Greshock | AWS Partner Showcase S1E3


 

(upbeat music) >> Hey everyone! Welcome to the AWS Partner Showcase. This is season one, episode three with a focus on women in tech. I'm your host, Lisa Martin. I've got two guests here with me, Sue Persichetti, the EVP of Global AWS Strategic Alliances at Jefferson Frank. A Tenth Revolution Group company. And Danielle Greshock, one of our own CUBE alumni, joins us, ISV PSA director. Ladies, it's great to have you on the program talking about a topic that is near and dear to my heart, women in tech. >> Thank you, Lisa! >> Great to be here! >> So let's go ahead and start with you. Give the audience an understanding of Jefferson Frank, what does the company do, and about the partnership with AWS. >> Sure, so let's just start, Jefferson Frank is a Tenth Revolution Group company. And if you look at it, it's really talent as a service. So Jefferson Frank provides talent solutions all over the world for AWS clients, partners, and users, et cetera. And we have a sister company called Revolent, which is a talent creation company within the AWS ecosystem. So we create talent and put it out in the ecosystem. Usually underrepresented groups, over half of them are women. And then we also have a company called Rebura, which is a delivery model around AWS technology. So all three companies fall under the Tenth Revolution Group organization. >> Got it, Danielle, talk to me a little bit about from AWS' perspective and the focus on hiring more women in technology and about the partnership. >> Yes, this has definitely been a focus ever since I joined eight years ago, but also just especially in the last few years of we've grown exponentially and our customer base has changed. We want to have an organization interacting with them that reflects our customers, right? And we know that we need to keep pace with that even with our growth. And so we've very much focused on early career talent, bringing more women and underrepresented minorities into the organization, sponsoring those folks, promoting them, giving them paths to grow inside of the organization. I'm an example of that, of course, I've benefited from it. But also, I try to bring that into my organization as well and it's super important. >> Tell me a little bit about how you benefited from that, Danielle. >> I just think that I've been able to get, a seat at the table. I think that. I feel as though I have folks supporting me very deeply and want to see me succeed. And also they put me forth as a representative to bring more women into the organization as well. They give me a platform in order to do that, like this, but also many other spots as well. And I'm happy to do it because I feel that... you always want to feel that you're making a difference in your job. And that is definitely a place where I get that time and space in order to be that representative. To bring more women into benefiting from having careers in technology, which there's a lot of value there. >> Lot of value. Absolutely. So back over to you, what are some of the trends that you are seeing from a gendered diversity perspective in tech? We know the numbers of women in technical positions. >> Right. There's so much data out there that shows when girls start dropping out, but what are some of the trends that you're seeing? >> So that's a really interesting question. And Lisa, I had a whole bunch of data points that I wanted to share with you but just two weeks ago, I was in San Francisco with AWS at The Summit. And we were talking about this, we were talking about how we can collectively together attract more women, not only to AWS, not only to technology, but to the AWS ecosystem in particular. And it was fascinating because I was talking about the challenges that women have, and how hard to believe but about 5% of women who were in the ecosystem have left in the past few years. Which was really, really something that shocked everyone when we were talking about it, because all of the things that we've been asking for, for instance working from home, better pay, more flexibility, better maternity leave. Seems like those things are happening. So we're getting what we want, but people are leaving. And it seemed like the feedback that we got was that a lot of women still felt very underrepresented. The number one thing was that they couldn't be... you can't be what you can't see. So because they... we feel, collectively women, people who identify as women, just don't see enough women in leadership, they don't see enough mentors. I think I've had great mentors, but just not enough. I'm lucky enough to have the president of our company, Zoe Morris is a woman and she does lead by example. So I'm very lucky for that. And Jefferson Frank really quickly we put out a hiring, a salary, and hiring guide. Career and hiring guide every year. And the data points, and that's about 65 pages long, no one else does it. It gives an abundance of information around everything about the AWS ecosystem that a hiring manager might need to know. What I thought was really unbelievable was that only 7% of the people that responded to it were women. So my goal, being that we have such a very big global platform, is to get more women to respond to that survey. So we can get as much information and take action. So... >> Absolutely only 7%. So a long way to go there. Danielle, talk to me about AWS' focus on women in tech. I was watching, Sue, I saw that you shared on LinkedIn the TED Talk that the CEO and founder of Girls Who Code did. And one of the things that she said was that there was a survey that HP did some years back that showed that 60%... that men will apply for jobs if they only meet 60% of the list of requirements. Whereas with females, it's far, far less. We've all been in that imposter syndrome conundrum before. But Danielle, talk to us about AWS' specific focus here to get these numbers up. >> Well, I think it speaks to what Susan was talking about how I think we're approaching it top and bottom, right? We're looking out at who are the women who are currently in technical positions and how can we make AWS an attractive place for them to work? And that's a lot of the changes that we've had around maternity leave and those types of things. But then also, a more flexible working arrangements. But then also early... how can we actually impact early career women and actually women who are still in school. And our training and certification team is doing amazing things to get more girls exposed to AWS, to technology, and make it a less intimidating place. And have them look at employees from AWS and say like, "Oh, I can see myself in those people". And kind of actually growing the viable pool of candidates. I think we're limited with the viable pool of candidates when you're talking about mid-to-late career. But how can we help retrain women who are coming back into the workplace after having a child, and how can we help with military women who want to... or underrepresented minorities who want to move into AWS? We have a great military program but then also just that early high school career getting them in that trajectory. >> Sue, is that something that Jefferson Frank is also able to help with is getting those younger girls before they start to feel... >> Right. "There's something wrong with me, I don't get this." >> Right. >> Talk to us about how Jefferson Frank can help really drive up that in those younger girls. >> Let me tell you one other thing to refer back to that Summit that we did we had breakout sessions and that was one of the topics. Cause that's the goal, right? To make sure that there are ways to attract them. That's the goal. So some of the things that we talked about was mentoring programs from a very young age, some people said high school. But then we said, even earlier, goes back to you can't be what you can't see. So getting mentoring programs established. We also talked about some of the great ideas was being careful of how we speak to women using the right language to attract them. And so there was a teachable moment for me there actually. It was really wonderful because an African American woman said to me, "Sue". And I was talking about how you can't be what you can't see. And what she said was, "Sue, it's really different for me as an African American woman" Or she identified as non-binary but she was relating to African American women. She said, "You're a white woman. Your journey was very different than my journey". And I thought, "This is how we're going to learn". I wasn't offended by her calling me out at all. It was a teachable moment. And I thought I understood that but those are the things that we need to educate people on. Those moments where we think we're saying and doing the right thing, but we really need to get that bias out there. So here at Jefferson Frank we're trying really hard to get that careers and hiring guide out there. It's on our website to get more women to talk to it, but to make suggestions in partnership with AWS around how we can do this. Mentoring. We have a mentor me program. We go around the country and do things like this. We try to get the education out there in partnership with AWS. We have a women's group, a women's leadership group. So much that we do and we try to do it in partnership with AWS. >> Danielle, can you comment on the impact that AWS has made so far regarding some of the trends and and gender diversity that Sue was talking about? What's the impact that's been made so far with this partnership? >> Well, I think just being able to get more of the data and have awareness of leaders on how... it used to be a couple years back, I would feel like sometimes the solving to bring more women into the organization was kind of something that folks thought, "Oh, this is... Danielle is going to solve this." And I think a lot of folks now realize, "Oh, this is something that we all need to solve for." And a lot of my colleagues, who maybe a couple years ago didn't have any awareness or didn't even have the tools to do what they needed to do in order to improve the statistics on their or in their organizations, now actually have those tools and are able to kind of work with companies like Susan's work with Jefferson Frank in order to actually get the data, and actually make good decisions, and feel as though they often... these are not lived experiences for these folks. So they don't know what they don't know. And by providing data, and providing awareness, and providing tooling, and then setting goals, I think all of those things have really turned things around in a very positive way. >> And so you bring up a great point about from a diversity perspective. What is Jefferson Frank doing to get those data points up to get more women of all, well, really underrepresented minorities to be able to provide that feedback so that you can have the data and gleamy insights from it to help companies like AWS on their strategic objectives? >> Right, so when I go back to that careers and hiring guide, that is my focus today really, because the more data that we have and the data takes... we need people to participate in order to accurately get ahold of that data. So that's why we're asking. We're taking the initiative to really expand our focus. We are a global organization with a very, very massive database all over the world. But if people don't take action then we can't get the right... the data will not be as accurate as we'd like it to be, therefore take better action. So what we're doing is we're asking people all over the world to participate on our website jeffersonfrank.com In the survey so we can learn as much as we can. 7% is such a... Danielle and I we've got to partner on this just to sort of get that message out there, get more data so we can execute. Some of the other things that we're doing, we're partnering, as I mentioned, more of these events. We're doing around the Summits, we're going to be having more EDNI events, and collecting more information from women. Like I said, internally, we do practice what we preach and we have our own programs that are out there, that are within our own company where the women who are talking to candidates and clients every single day are trying to get that message out there. So if I'm speaking to a client or one of our internal people are speaking to a client or a candidate, they're telling them, "Listen, we really are trying to get these numbers up. We want to attract as many people as we can. Would you mind going to this hiring guide and offering your own information?" So we've got to get that 7% up. We've got to keep talking. We've got to keep getting programs out there. One other thing I wanted to Danielle's point, she mentioned women in leadership, the number that we gathered was only 9% of women in leadership within the AWS ecosystem. We've got to get that number up as well, because I know for me, when I see people like Danielle or her peers it inspires me. And I feel like I just want to give back. Make sure I send the elevator back to the first floor and bring more women in to this amazing ecosystem. >> Absolutely, we need- >> Love that metaphor. >> I do too! But to your point to get those numbers up not just at AWS, but everywhere else we need It's a help me help you situation. >> Exactly. >> So ladies, underrepresented minorities, if you're watching go to the Jefferson Frank website, take the survey. Help provide the data so that the women here that are doing this amazing work, have it to help make decisions and have more of females in leadership roles or underrepresented minorities. So we can be what we can see. >> Exactly. >> Ladies, thank you so much for joining me today and sharing what you guys are doing together to partner on this important cause. >> Thank you for having me, Lisa! >> Thank you! Thank you! >> My pleasure! For my guests, I'm Lisa Martin. You're watching theCUBES coverage of the AWS partner showcase. Thanks for your time. (gentle xylophone music)

Published Date : Jul 21 2022

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AWS Partner Showcase S1E3 | Full Segment


 

>>Hey, everyone. Welcome to the AWS partner, showcase women in tech. I'm Lisa Martin from the cube. And today we're gonna be looking into the exciting evolution of women in the tech industry. I'm going to be joined by Danielle GShock, the ISP PSA director at AWS. And we have the privilege of speaking with some wicked smart women from Teradata NetApp. JFI a 10th revolution group, company and honeycomb.io. We're gonna look at some of the challenges and biases that women face in the tech industry, especially in leadership roles. We're also gonna be exploring how are these tech companies addressing diversity, equity and inclusion across their organizations? How can we get more young girls into stem earlier in their careers? So many questions. So let's go ahead and get started. This is the AWS partner showcase women in tech. Hey, everyone. Welcome to the AWS partner showcase. This is season one, episode three. And I'm your host, Lisa Martin. I've got two great guests here with me to talk about women in tech. Hillary Ashton joins us the chief product officer at Terry data. And Danielle Greshaw is back with us, the ISV PSA director at AWS ladies. It's great to have you on the program talking through such an important topic, Hillary, let's go ahead and start with you. Give us a little bit of an intro into you, your background, and a little bit about Teradata. >>Yeah, absolutely. So I'm Hillary Ashton. I head up the products organization. So that's our engineering product management office of the CTO team. Um, at Teradata I've been with Terra data for just about three years and really have spent the last several decades. If I can say that in the data and analytics space, um, I spent time, uh, really focused on the value of, of analytics at scale, and I'm super excited to be here at Teradata. I'm also a mom of two teenage boys. And so as we talk about women in tech, I think there's, um, uh, lots of different dimensions and angles of that. Um, at Teradata, we are partnered very deeply with AWS and happy to talk a little bit more about that, um, throughout this discussion as well. >>Excellent. A busy mom of two teen boys. My goodness. I don't know how you do it. Let's now look, Atter data's views of diversity, equity and inclusion. It's a, the, it's a topic that's important to everyone, but give us a snapshot into some of the initiatives that Terra data has there. >>Yeah, I have to say, I am super proud to be working at Teradata. We have gone through, uh, a series of transformations, but I think it starts with culture and we are deeply committed to diversity, equity and inclusion. It's really more than just a statement here. It's just how we live our lives. Um, and we use, uh, data to back that up. Um, in fact, we were named one of the world's most ethical companies for the 13th year in a row. Um, and all of our executive leadership team has taken an oath around D E and I that's available on LinkedIn as well. So, um, in fact, our leadership team reporting into the CEO is just about 50 50, um, men and women, which is the first time I've worked in a company where that has been the case. And I think as individuals, we can probably appreciate what a huge difference that makes in terms of not just being a representative, but truly being on a, on a diverse and equitable, uh, team. And I think it really, uh, improves the behaviors that we can bring, um, to our office. >>There's so much value in that. It's I impressive to see about a 50 50 at the leadership level. That's not something that we see very often. Tell me how you, Hillary, how did you get into tech? Were you an engineering person by computer science, or did you have more of a zigzaggy path to where you are now? >>I'm gonna pick door number two and say more zigzaggy. Um, I started off thinking, um, that I started off as a political science major or a government major. Um, and I was probably destined to go into, um, the law field, but actually took a summer course at Harvard. I did not go to Harvard, but I took a summer course there and learned a lot about multimedia and some programming. And that really set me on a trajectory of how, um, data and analytics can truly provide value and, and outcomes to our customers. Um, and I have been living that life ever since. Um, I graduated from college, so, um, I was very excited and privileged in my early career to, uh, work in a company where I found after my first year that I was managing, um, uh, kids, people who had graduated from Harvard business school and from MIT Sloan school. Um, and that was super crazy, cuz I did not go to either of those schools, but I sort of have always had a natural knack for how do you take technology and, and the really cool things that technology can do, but because I'm not a programmer by training, I'm really focused on the value that I'm able to help, um, organizations really extract value, um, from the technology that we can create, which I think is fantastic. >>I think there's so much value in having a zigzag path into tech. You bring Danielle, you and I have talked about this many times you bring such breadth and such a wide perspective. That really is such a value. Add to teams. Danielle, talk to us from AWS's perspective about what can be done to encourage more young women to get and under and underrepresented groups as well, to get into stem and stay. >>Yeah, and this is definitely a challenge as we're trying to grow our organization and kind of shift the numbers. And the reality is, especially with the more senior folks in our organization, unless you bring folks with a zigzag path, the likelihood is you won't be able to change the numbers that you have. Um, but for me, it's really been about, uh, looking at that, uh, the folks who are just graduating college, maybe in other roles where they are adjacent to technology and to try to spark their interest and show that yes, they can do it because oftentimes it's really about believing in themselves and, and realizing that we need folks with all sorts of different perspectives to kind of come in, to be able to help really, um, provide both products and services and solutions for all types of people inside of technology, which requires all sorts of perspectives. >>Yeah, the diverse perspectives. There's so much value and there's a lot of data that demonstrates how much value revenue impact organizations can make by having diversity, especially at the leadership level. Hillary, let's go back to you. We talked about your career path. You talked about some of the importance of the focus on de and I at Tarana, but what are, what do you think can be done to encourage, to sorry, to recruit more young women and under groups into tech, any, any carrot there that you think are really important that we need to be dangling more of? >>Yeah, absolutely. And I'll build on what Danielle just said. I think the, um, bringing in diverse understandings, um, of, of customer outcomes, I mean, I, the we've really moved from technology for technology's sake and I know AWS and entirety to have had a lot of conversations on how do we drive customer outcomes that are differentiated in the market and really being customer centric and technology is wonderful. You can do wonderful things with it. You can do not so wonderful things with it as well, but unless you're really focused on the outcomes and what customers are seeking, um, technology is not hugely valuable. And so I think bringing in people who understand, um, voice of customer who understand those outcomes, and those are not necessarily the, the, the folks who are PhD in mathematics or statistics, um, those can be people who understand a day in the life of a data scientist or a day in the life of a citizen data scientist. And so really working to bridge the high impact technology with the practical kind of usability, usefulness of data and analytics in our cases, I think is something that we need more of in tech and sort of demystifying tech and freeing technology so that everybody can use it and having a really wide range of people who understand not just the bits and bites and, and how to program, but also the value in outcomes that technology through data and analytics can drive. >>Yeah. You know, we often talk about the hard skills, but this, their soft skills are equally, if not more important that even just being curious, being willing to ask questions, being not afraid to be vulnerable, being able to show those sides of your personality. I think those are important for, for young women and underrepresented groups to understand that those are just as important as some of the harder technical skills that can be taught. >>That's right. >>What do you think about from a bias perspective, Hillary, what have you seen in the tech industry and how do you think we can leverage culture as you talked about to help dial down some of the biases that are going on? >>Yeah. I mean, I think first of all, and, and there's some interesting data out there that says that 90% of the population, which includes a lot of women have some inherent bias in their day, day behaviors when it comes to to women in particular. But I'm sure that that is true across all kinds of, of, um, diverse and underrepresented folks in, in the world. And so I think acknowledging that we have bias and actually really learning how, what that can look like, how that can show up. We might be sitting here and thinking, oh, of course I don't have any bias. And then you realize that, um, as you, as you learn more about, um, different types of bias, that actually you do need to kind of, um, account for that and change behaviors. And so I think learning is sort of a fundamental, um, uh, grounding for all of us to really know what bias looks like, know how it shows up in each of us. >>Um, if we're leaders know how it shows up in our teams and make sure that we are constantly getting better, we're, we're not gonna be perfect anytime soon. But I think being on a path to improvement to overcoming bias, um, is really, is really critical. And part of that is really starting the dialogue, having the conversations, holding ourselves and each other accountable, um, when things aren't going in, in a, in a Coptic way and being able to talk openly about that, that felt, um, like maybe there was some bias in that interaction and how do we, um, how do we make good on that? How do we change our, our behavior? Fundamentally of course, data and analytics can have some bias in it as well. And so I think as we look at the, the technology aspect of bias, um, looking at at ethical AI, I think is a, a really important, uh, additional area. And I'm sure we could spend another 20 minutes talking about that, but I, I would be remiss if I didn't talk more about sort of the bias, um, and the over the opportunity to overcome bias in data and analytics as well. >>Yeah. The opportunity to overcome it is definitely there you bring up a couple of really good points, Hillary. It, it starts with awareness. We need to be aware that there are inherent biases in data in thought. And also to your other point, hold people accountable ourselves, our teammates, that's critical to being able to, to dial that back down, Daniel, I wanna get your perspective on, on your view of women in leadership roles. Do you think that we have good representation or we still have work to do in there? >>I definitely think in both technical and product roles, we definitely have some work to do. And, you know, when I think about, um, our partnership with Teradata, part of the reason why it's so important is, you know, Teradata solution is really the brains of a lot of companies. Um, you know, the what, how, what they differentiate on how they figure out insights into their business. And it's, it's all about the product itself and the data and the same is true at AWS. And, you know, we really could do some work to have some more women in these technical roles, as well as in the product, shaping the products. Uh, just for all the reasons that we just kind of talked about over the last 10 minutes, um, in order to, you know, move bias out of our, um, out of our solutions and also to just build better products and have, uh, better, you know, outcomes for customers. So I think there's a bit of work to do still. >>I agree. There's definitely a bit of work to do, and it's all about delivering those better outcomes for customers at the end of the day, we need to figure out what the right ways are of doing that and working together in a community. Um, we've had obviously a lot had changed in the last couple of years, Hillary, what's your, what have you seen in terms of the impact that the pandemic has had on this status of women in tech? Has it been a pro is silver lining the opposite? What are you seeing? >>Yeah, I mean, certainly there's data out there that tells us factually that it has been, um, very difficult for women during COVID 19. Um, women have, uh, dropped out of the workforce for a wide range of, of reasons. Um, and, and that I think is going to set us back all of us, the, the Royal us or the Royal we back, um, years and years. Um, and, and it's very unfortunate because I think we we're at a time when we're making great progress and now to see COVID, um, setting us back in, in such a powerful way. I think there's work to be done to understand how do we bring people back into the workforce. Um, how do we do that? Understanding work life balance, better understanding virtual and remote, working better. I think in the technology sector, um, we've really embraced, um, hybrid virtual work and are, are empowering people to bring their whole selves to work. >>And I think if anything, these, these zoom calls have, um, both for the men and the women on my team. In fact, I would say much more. So for the men on my team, I'm seeing, I was seeing more kids in the background, more kind of split childcare duties, more ability to start talking about, um, other responsibilities that maybe they had, uh, especially in the early days of COVID where maybe daycares were shut down. And, um, you had, you know, maybe a parent was sick. And so we saw quite a lot of, um, people bringing their whole selves to the office, which I think was, was really wonderful. Um, uh, even our CEO saw some of that. And I think, um, that that really changes the dialogue, right? It changes it to maybe scheduling meetings at a time when, um, people can do it after daycare drop off. >>Um, and really allowing that both for men and for women makes it better for, for women overall. So I would like to think that this hybrid working, um, environment and that this, um, uh, whole view into somebody's life that COVID has really provided for probably for white collar workers, if I'm being honest for, um, people who are in a, at a better point of privilege, they don't necessarily have to go into the office every day. I would like to think that tech can lead the way in, um, you know, coming out of the, the old COVID. I don't know if we have a new COVID coming, but the old COVID and really leading the way for women and for people, um, to transform how we do work, um, leveraging data and analytics, but also, um, overcoming some of the, the disparities that exist for women in particular in the workforce. >>Yeah, I think there's, there's like we say, there's a lot of opportunity there and I like your point of hopefully tech can be that guiding light that shows us this can be done. We're all humans at the end of the day. And ultimately if we're able to have some sort of work life balance, everything benefits, our work or more productive, higher performing teams impacts customers, right? There's so much value that can be gleaned from, from that hybrid model and embracing for humans. We need to be able to, to work when we can, we've learned that you don't have to be, you know, in an office 24, 7 commuting, crazy hours flying all around the world. We can get a lot of things done in a ways that fit people's lives rather than taking command over it. Wanna get your advice, Hillary, if you were to talk to your younger self, what would be some of the key pieces of advice you would say? And Danielle and I have talked about this before, and sometimes we, we would both agree on like, ask more questions. Don't be afraid to raise your hand, but what advice would you give your younger self and that younger generation in terms of being inspired to get into tech >>Oh, inspired and being in tech? You know, I think looking at technology as, in some ways, I feel like we do a disservice to, um, inclusion when we talk about stem, cuz I think stem can be kind of daunting. It can be a little scary for people for younger people. When I, when I go and talk to folks at schools, I think stem is like, oh, all the super smart kids are over there. They're all like maybe they're all men. And so, um, it's, it's a little, uh, intimidating. Um, and stem is actually, you know, especially for, um, people joining the workforce today. It's actually how you've been living your life since you were born. I mean, you know, stem inside and out because you walk around with a phone and you know how to get your internet working and like that is technology right. >>Fundamentally. And so demystifying stem as something that is around how we, um, actually make our, our lives useful and, and, and how we can change outcomes. Um, through technology I think is maybe a different lens to put on it. So, and there's absolutely for, for hard sciences, there's absolutely a, a great place in the world for folks who wanna pursue that and men and women can do that. So I, I don't want to be, um, uh, setting the wrong expectations, but I, I think stem is, is very holistic in, um, in the change that's happening globally for us today across economies, across global warming, across all kinds of impactful issues. And so I think everybody who's interested in, in some of that world change can participate in stem. It just may be through a different, through a different lens than how we classically talk about stem. >>So I think there's great opportunity to demystify stem. I think also, um, what I would tell my younger self is choose your bosses wisely. And that sounds really funny. That sounds like inside out almost, but I think choose the person that you're gonna work for in your first five to seven years. And it might be more than one person, but be, be selective, maybe be a little less selective about the exact company or the exact title. I think picking somebody that, you know, we talk about mentors and we talk about sponsors and those are important. Um, but the person you're gonna spend in your early career, a lot of your day with a lot, who's gonna influence a lot of the outcomes for you. That is the person that you, I think want to be more selective about, um, because that person can set you up for success and give you opportunities and set you on course to be, um, a standout or that person can hold you back. >>And that person can put you in the corner and not invite you to the meetings and not give you those opportunities. And so we're in an economy today where you actually can, um, be a little bit picky about who you go and work for. And I would encourage my younger self. I actually, I just lucked out actually, but I think that, um, my first boss really set me, um, up for success, gave me a lot of feedback and coaching. Um, and some of it was really hard to hear, but it really set me up for, for, um, the, the path that I've been on ever since. So it, that would be my advice. >>I love that advice. I it's brilliant. I didn't think it choose your bosses wisely. Isn't something that we primarily think about. I think a lot of people think about the big name companies that they wanna go after and put on a resume, but you bring up a great point. And Danielle and I have talked about this with other guests about mentors and sponsors. I think that is brilliant advice and also more work to do to demystify stem. But luckily we have great family leaders like the two of you helping us to do that. Ladies, I wanna thank you so much for joining me on the program today and talking through what you're seeing in de and I, what your companies are doing and the opportunities that we have to move the needle. Appreciate your time. >>Thank you so much. Great to see you, Danielle. Thank you Lisa, to see you. >>My pleasure for my guests. I'm Lisa Martin. You're watching the AWS partner showcase season one, episode three. Hey everyone. Welcome to the AWS partner showcase. This is season one, episode three, with a focus on women in tech. I'm your host, Lisa Martin. I've got two guests here with me, Sue Peretti, the EVP of global AWS strategic alliances at Jefferson Frank, a 10th revolution group company, and Danielle brushoff. One of our cube alumni joins us ISV PSA director, ladies. It's great to have you on the program talking about a, a topic that is near and dear to my heart at women in tech. >>Thank you, Lisa. >>So let's go ahead and start with you. Give the audience an understanding of Jefferson Frank, what does the company do and about the partnership with AWS? >>Sure. Um, so let's just start, uh, Jefferson Frank is a 10th revolution group company. And if you look at it, it's really talent as a service. So Jefferson Frank provides talent solutions all over the world for AWS clients, partners and users, et cetera. And we have a sister company called revelent, which is a talent creation company within the AWS ecosystem. So we create talent and put it out in the ecosystem. Usually underrepresented groups over half of them are women. And then we also have, uh, a company called rubra, which is a delivery model around AWS technology. So all three companies fall under the 10th revolution group organization. >>Got it. Danielle, talk to me a little bit about from AWS's perspective and the focus on hiring more women in technology and about the partnership. >>Yes. I mean, this has definitely been a focus ever since I joined eight years ago, but also just especially in the last few years we've grown exponentially and our customer base has changed. You know, we wanna have, uh, an organization interacting with them that reflects our customers, right. And, uh, we know that we need to keep pace with that even with our growth. And so we've very much focused on early career talent, um, bringing more women and underrepresented minorities into the organization, sponsoring those folks, promoting them, uh, giving them paths to growth, to grow inside of the organization. I'm an example of that. Of course I benefit benefited from it, but also I try to bring that into my organization as well. And it's super important. >>Tell me a little bit about how you benefited from that, Danielle. >>Um, I just think that, um, you know, I I've been able to get, you know, a seat at the table. I think that, um, I feel as though I have folks supporting me, uh, very deeply and wanna see me succeed. And also they put me forth as, um, you know, a, represent a representative, uh, to bring more women into the organization as well. And I think, um, they give me a platform, uh, in order to do that, um, like this, um, but also many other, uh, spots as well. Um, and I'm happy to do it because I feel that, you know, if you always wanna feel that you're making a difference in your job, and that is definitely a place where I get that time and space in order to be that representative to, um, bring more, more women into benefiting from having careers in technology, which there's a lot of value there, >>A lot of value. Absolutely. So back over to you, what are some of the trends that you are seeing from a gender diversity perspective in tech? We know the, the numbers of women in technical positions, uh, right. There's so much data out there that shows when girls start dropping up, but what are some of the trends that you are seeing? >>So it's, that's a really interesting question. And, and Lisa, I had a whole bunch of data points that I wanted to share with you, but just two weeks ago, uh, I was in San Francisco with AWS at the, at the summit. And we were talking about this. We were talking about how we can collectively together attract more women, not only to, uh, AWS, not only to technology, but to the AWS ecosystem in particular. And it was fascinating because I was talking about, uh, the challenges that women have and how hard to believe, but about 5% of women who were in the ecosystem have left in the past few years, which was really, really, uh, something that shocked everyone when we, when we were talking about it, because all of the things that we've been asking for, for instance, uh, working from home, um, better pay, uh, more flexibility, uh, better maternity leave seems like those things are happening. >>So we're getting what we want, but people are leaving. And it seemed like the feedback that we got was that a lot of women still felt very underrepresented. The number one thing was that they, they couldn't be, you can't be what you can't see. So because they, we feel collectively women, uh, people who identify as women just don't see enough women in leadership, they don't see enough mentors. Um, I think I've had great mentors, but, but just not enough. I'm lucky enough to have a pres a president of our company, the president of our company, Zoe Morris is a woman and she does lead by example. So I'm very lucky for that. And Jefferson, Frank really quickly, we put out a hiring a salary and hiring guide a career and hiring guide every year and the data points. And that's about 65 pages long. No one else does it. Uh, it gives an abundance of information around, uh, everything about the AWS ecosystem that a hiring manager might need to know. But there is what, what I thought was really unbelievable was that only 7% of the people that responded to it were women. So my goal, uh, being that we have such a very big global platform is to get more women to respond to that survey so we can get as much information and take action. So >>Absolutely 7%. So a long way to go there. Danielle, talk to me about AWS's focus on women in tech. I was watching, um, Sue, I saw that you shared on LinkedIn, the Ted talk that the CEO and founder of girls and co did. And one of the things that she said was that there was a, a survey that HP did some years back that showed that, um, 60%, that, that men will apply for jobs if they only meet 60% of the list of requirements. Whereas with females, it's far, far less, we've all been in that imposter syndrome, um, conundrum before. But Danielle, talk to us about AWS, a specific focus here to get these numbers up. >>I think it speaks to what Susan was talking about, how, you know, I think we're approaching it top and bottom, right? We're looking out at what are the, who are the women who are currently in technical positions and how can we make AWS an attractive place for them to work? And that's all a lot of the changes that we've had around maternity leave and, and those types of things, but then also, um, more flexible working, uh, can, you know, uh, arrangements, but then also, um, early, how can we actually impact early, um, career women and actually women who are still in school. Um, and our training and certification team is doing amazing things to get, um, more girls exposed to AWS, to technology, um, and make it a less intimidating place and have them look at employees from AWS and say like, oh, I can see myself in those people. >>Um, and kind of actually growing the viable pool of candidates. I think, you know, we're, we're limited with the viable pool of candidates, um, when you're talking about mid to late career. Um, but how can we, you know, help retrain women who are coming back into the workplace after, you know, having a child and how can we help with military women who want to, uh, or underrepresented minorities who wanna move into AWS, we have a great military program, but then also just that early high school, uh, career, you know, getting them in, in that trajectory. >>Sue, is that something that Jefferson Frank is also able to help with is, you know, getting those younger girls before they start to feel there's something wrong with me. I don't get this. Talk to us about how Jefferson Frank can help really drive up that in those younger girls. >>Uh, let me tell you one other thing to refer back to that summit that we did, uh, we had breakout sessions and that was one of the topics. What can cuz that's the goal, right? To make sure that, that there are ways to attract them. That's the goal? So some of the things that we talked about was mentoring programs, uh, from a very young age, some people said high school, but then we said even earlier, goes back to you. Can't be what you can't see. So, uh, getting mentoring programs, uh, established, uh, we also talked about some of the great ideas was being careful of how we speak to women using the right language to attract them. And some, there was a teachable moment for, for me there actually, it was really wonderful because, um, an African American woman said to me, Sue and I, I was talking about how you can't be what you can't see. >>And what she said was Sue, it's really different. Um, for me as an African American woman, uh, or she identified, uh, as nonbinary, but she was relating to African American women. She said, your white woman, your journey was very different than my journey. And I thought, this is how we're going to learn. I wasn't offended by her calling me out at all. It was a teachable moment. And I thought I understood that, but those are the things that we need to educate people on those, those moments where we think we're, we're saying and doing the right thing, but we really need to get that bias out there. So here at Jefferson, Frank, we're, we're trying really hard to get that careers and hiring guide out there. It's on our website to get more women, uh, to talk to it, but to make suggestions in partnership with AWS around how we can do this mentoring, we have a mentor me program. We go around the country and do things like this. We, we try to get the education out there in partnership with AWS. Uh, we have a, a women's group, a women's leadership group, uh, so much that, that we do, and we try to do it in partnership with AWS. >>Danielle, can you comment on the impact that AWS has made so far, um, regarding some of the trends and, and gender diversity that Sue was talking about? What's the impact that's been made so far with this partnership? >>Well, I mean, I think just being able to get more of the data and have awareness of leaders, uh, on how <laugh>, you know, it used to be a, a couple years back, I would feel like sometimes the, um, uh, solving to bring more women into the organization was kind of something that folks thought, oh, this is Danielle is gonna solve this. You know? And I think a lot of folks now realize, oh, this is something that we all need to solve for. And a lot of my colleagues who maybe a couple years ago, didn't have any awareness or didn't even have the tools to do what they needed to do in order to improve the statistics on their, or in their organizations. Now actually have those tools and are able to kind of work with, um, work with companies like Susan's work with Jefferson Frank in order to actually get the data and actually make good decisions and feel as though, you know, they, they often, these are not lived experiences for these folks, so they don't know what they don't know. And by providing data and providing awareness and providing tooling and then setting goals, I think all of those things have really turned, uh, things around in a very positive way. >>And so you bring up a great point about from a diversity perspective, what is Jefferson Frank doing to, to get those data points up, to get more women of, of all well, really underrepresented minorities to, to be able to provide that feedback so that you can, can have the data and gleamy insights from it to help companies like AWS on their strategic objectives. >>Right? So as I, when I go back to that higher that, uh, careers in hiring guide, that is my focus today, really because the more data that we have, I mean, the, and the data takes, uh, you know, we need people to participate in order to, to accurately, uh, get a hold of that data. So that's why we're asking, uh, we're taking the initiative to really expand our focus. We are a global organization with a very, very massive database all over the world, but if people don't take action, then we can't get the right. The, the, the data will not be as accurate as we'd like it to be. Therefore take better action. So what we're doing is we're asking people all over the, all over the world to participate on our website, Jefferson frank.com, the se the high, uh, in the survey. So we can learn as much as we can. >>7% is such a, you know, Danielle and I we're, we've got to partner on this just to sort of get that message out there, get more data so we can execute, uh, some of the other things that we're doing. We're, we're partnering in. As I mentioned, more of these events, uh, we're, we're doing around the summits, we're gonna be having more ed and I events and collecting more information from women. Um, like I said, internally, we do practice what we preach and we have our own programs that are, that are out there that are within our own company where the women who are talking to candidates and clients every single day are trying to get that message out there. So if I'm speaking to a client or one of our internal people are speaking to a client or a candidate, they're telling them, listen, you know, we really are trying to get these numbers up. >>We wanna attract as many people as we can. Would you mind going to this, uh, hiring guide and offering your own information? So we've gotta get that 7% up. We've gotta keep talking. We've gotta keep, uh, getting programs out there. One other thing I wanted to Danielle's point, she mentioned, uh, women in leadership, the number that we gathered was only 9% of women in leadership within the AWS ecosystem. We've gotta get that number up, uh, as well because, um, you know, I know for me, when I see people like Danielle or, or her peers, it inspires me. And I feel like, you know, I just wanna give back, make sure I send the elevator back to the first floor and bring more women in to this amazing ecosystem. >>Absolutely. That's not that metaphor I do too, but we, but to your point to get that those numbers up, not just at AWS, but everywhere else we need, it's a help me help use situation. So ladies underrepresented minorities, if you're watching go to the Jefferson Frank website, take the survey, help provide the data so that the woman here that are doing this amazing work, have it to help make decisions and have more of females and leadership roles or underrepresented minorities. So we can be what we can see. Ladies, thank you so much for joining me today and sharing what you guys are doing together to partner on this important. Cause >>Thank you for having me, Leah, Lisa, >>Thank you. My pleasure for my guests. I'm Lisa Martin. You're watching the cubes coverage of the AWS partner showcase. Thanks for your time. Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host, Lisa Martin. We've got two female rock stars here with me next. Stephanie Curry joins us the worldwide head of sales and go to market strategy for AWS at NetApp and Danielle GShock is back one of our QM ISV PSA director at AWS. Looking forward to a great conversation, ladies, about a great topic, Stephanie, let's go ahead and start with you. Give us an overview of your story, how you got into tech and what inspired you. >>Thanks so much, Lisa and Danielle. It's great to be on this show with you. Um, thank you for that. Uh, my name's Stephanie cur, as Lisa mentioned, I'm the worldwide head of sales for, uh, AWS at NetApp and run a global team of sales people that sell all things AWS, um, going back 25 years now, uh, when I first started my career in tech, it was kind of by accident. Um, I come from a different background. I have a business background and a technical background from school, um, but had been in a different career and I had an opportunity to try something new. Um, I had an ally really that reached out to me and said, Hey, you'd be great for this role. And I thought, I'd take a chance. I was curious. Um, and, uh, it, it turned out to be a 25 year career, um, that I'm really, really excited about and, and, um, really thankful for that person, for introducing me to the, to the industry >>25 years in counting. I'm sure Danielle, we've talked about your background before. So what I wanna focus on with you is the importance of diversity for high performance. I know what a machine AWS is, and Stephanie'll come back to you with the same question, but talk about that, Danielle, from your perspective, that importance, um, for diversity to drive the performance. >>Yeah. Yeah. I truly believe that, you know, in order to have high performing teams, that you have to have people from all different types of backgrounds and experiences. And we do find that oftentimes being, you know, field facing, if we're not reflecting our customers and connecting with them deeply, um, on, on the levels that they're at, we, we end up missing them. And so for us, it's very important to bring people of lots of different technical backgrounds experiences. And of course, both men, women, and underrepresented minorities and put that forth to our customers, um, in order to make that connection and to end up with better outcomes. So >>Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity for creating highly performant teams and organizations. >>I really aligned with Danielle on the comment she made. And in addition to that, you know, just from building teams in my, um, career know, we've had three times as many women on my team since we started a year ago and our results are really showing in that as well. Um, we find the teams are stronger, they're more collaborative and to Danielle's point really reflective, not only our partners, but our customers themselves. So this really creates connections, which are really, really important to scale our businesses and, and really, uh, meet the customer where they're at as well. So huge proponent of that ourselves, and really finding that we have to be intentional in our hiring and intentional in how we attract diversity to our teams. >>So Stephanie let's stay with you. So a three X increase in women on the team in a year, especially the kind of last year that we've had is really incredible. I, I like your, I, your thoughts on there needs to be a, there needs to be focus and, and thought in how teams are hired. Let's talk about attracting and retaining those women now, especially in sales roles, we all know the number, the percentages of women in technical roles, but what are some of the things that, that you do Stephanie, that NetApp does to attract and retain women in those sales roles? >>The, the attracting part's really interesting. And we find that, you know, you, you read the stats and I'd say in my experience, they're also true in the fact that, um, a lot of women would look at a job description and say, I can't do a hundred percent of that, that, so I'm not even going to apply with the women that we've attracted to our team. We've actually intentionally reached out and targeted those people in a good way, um, to say, Hey, we think you've got what it takes. Some of the feedback I've got from those women are, gosh, I didn't think I could ever get this role. I didn't think I had the skills to do that. And they've been hired and they are doing a phenomenal job. In addition to that, I think a lot of the feedback I've got from these hires are, Hey, it's an aggressive sales is aggressive. Sales is competitive. It's not an environment that I think I can be successful in. And what we're showing them is bring those softer skills around collaboration, around connection, around building teams. And they do, they do bring a lot of that to the team. Then they see others like them there and they know they can be successful cuz they see others like them on the team, >>The whole concept of we can't be what we can't see, but we can be what we can't see is so important. You said a couple things, Stephanie, that really stuck with me. And one of them was an interview on the Cub I was doing, I think a couple weeks ago, um, about women in tech. And the stat that we talked about was that women will apply will not apply for a job unless they meet 100% of the skills and the requirements that it's listed, but men will, if they only meet 60. And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. It's a huge challenge, but the softer skills, as you mentioned, especially in the last two years, plus the ability to communicate, the ability to collaborate are incredibly important to, to drive that performance of any team of any business. >>Absolutely. >>Danielle, talk to me about your perspective and AWS as well for attracting and retaining talent. And, and, and particularly in some of those challenging roles like sales that as Stephanie said, can be known as aggressive. >>Yeah, for sure. I mean, my team is focused on the technical aspect of the field and we definitely have an uphill battle for sure. Um, two things we are focused on first and foremost is looking at early career women and that how we, how can we bring them into this role, whether in they're in support functions, uh, cl like answering the phone for support calls, et cetera, and how, how can we bring them into this organization, which is a bit more strategic, more proactive. Um, and then the other thing that as far as retention goes, you know, sometimes there will be women who they're on a team and there are no other women on that team. And, and for me, it's about building community inside of AWS and being part of, you know, we have women on solution architecture organizations. We have, uh, you know, I just personally connect people as well and to like, oh, you should meet this person. Oh, you should talk to that person. Because again, sometimes they can't see someone on their team like them and they just need to feel anchored, especially as we've all been, you know, kind of stuck at home, um, during the pandemic, just being able to make those connections with women like them has been super important and just being a, a long tenured Amazonian. Um, that's definitely one thing I'm able to, to bring to the table as well. >>That's so important and impactful and spreads across organizations in a good way. Daniel let's stick with you. Let's talk about some of the allies that you've had sponsors, mentors that have really made a difference. And I said that in past tense, but I also mean in present tense, who are some of those folks now that really inspire you? >>Yeah. I mean, I definitely would say that one of my mentors and someone who, uh, ha has been a sponsor of my career has, uh, Matt YK, who is one of our control tower GMs. He has really sponsored my career and definitely been a supporter of mine and pushed me in positive ways, which has been super helpful. And then other of my business partners, you know, Sabina Joseph, who's a cube alum as well. She definitely has been, was a fabulous partner to work with. Um, and you know, between the two of us for a period of time, we definitely felt like we could, you know, conquer the world. It's very great to go in with a, with another strong woman, um, you know, and, and get things done, um, inside of an organization like AWS. >>Absolutely. And S I've, I've agreed here several times. So Stephanie, same question for you. You talked a little bit about your kind of, one of your, uh, original early allies in the tech industry, but talk to me about allies sponsors, mentors who have, and continue to make a difference in your life. >>Yeah. And, you know, I think it's a great differentiation as well, right? Because I think that mentors teach us sponsors show us the way and allies make room for us at the table. And that is really, really key difference. I think also as women leaders, we need to make room for others at the table too, and not forget those softer skills that we bring to the table. Some of the things that Danielle mentioned as well about making those connections for others, right. And making room for them at the table. Um, some of my allies, a lot of them are men. Brian ABI was my first mentor. Uh, he actually is in the distribution, was in distribution, uh, with advent tech data no longer there. Um, Corey Hutchinson, who's now at Hashi Corp. He's also another ally of mine and remains an ally of mine, even though we're not at the same company any longer. Um, so a lot of these people transcend careers and transcend, um, um, different positions that I've held as well and make room for us. And I think that's just really critical when we're looking for allies and when allies are looking for us, >>I love how you described allies, mentors and sponsors Stephanie. And the difference. I didn't understand the difference between a mentor and a sponsor until a couple of years ago. Do you talk with some of those younger females on your team so that when they come into the organization and maybe they're fresh outta college, or maybe they've transitioned into tech so that they can also learn from you and understand the importance and the difference between the allies and the sponsors and the mentors? >>Absolutely. And I think that's really interesting because I do take, uh, an extra, uh, approach an extra time to really reach out to the women that have joined the team. One. I wanna make sure they stay right. I don't want them feeling, Hey, I'm alone here and I need to, I need to go do something else. Um, and they are located around the world, on my team. They're also different age groups, so early in career, as well as more senior people and really reaching out, making sure they know that I'm there. But also as Danielle had mentioned, connecting them to other people in the community that they can reach out to for those same opportunities and making room for them >>Make room at the table. It's so important. And it can, you never know what a massive difference and impact you can make on someone's life. And I, and I bet there's probably a lot of mentors and sponsors and allies of mine that would be surprised to know, uh, the massive influence they've had Daniel back over. Let's talk about some of the techniques that you employ, that AWS employees to make the work environment, a great place for women to really thrive and, and be retained as Stephanie was saying. Of course that's so important. >>Yeah. I mean, definitely I think that the community building, as well as we have a bit more programmatic mentorship, um, we're trying to get to the point of having a more programmatic sponsorship as well. Um, but I think just making sure that, um, you know, both everything from, uh, recruit to onboard to ever boarding that, uh, they they're the women who come into the organization, whether it's they're coming in on the software engineering side or the field side or the sales side that they feel as that they have someone, uh, working with them to help them drive their career. Those are the key things that were, I think from an organizational perspective are happening across the board. Um, for me personally, when I run my organization, I'm really trying to make sure that people feel that they can come to me at any time open door policy, make sure that they're surfacing any times in which they are feeling excluded or anything like that, any challenges, whether it be with a customer, a partner or with a colleague. Um, and then also of course, just making sure that I'm being a good sponsor, uh, to, to people on my team. Um, that is key. You can talk about it, but you have to start with yourself as well. >>That's a great point. You you've got to, to start with yourself and really reflect on that. Mm-hmm <affirmative> and look, am I, am I embodying what it is that I need? And not that I know they need that focused, thoughtful intention on that is so importants, let's talk about some of the techniques that you use that NetApp uses to make the work environment a great place for those women are marginalized, um, communities to really thrive. >>Yeah. And I appreciate it and much like Danielle, uh, and much like AWS, we have some of those more structured programs, right around sponsorship and around mentorship. Um, probably some growth there, opportunities for allies, because I think that's more of a newer concept in really an informal structure around the allies, but something that we're growing into at NetApp, um, on my team personally, I think, um, leading by example's really key. And unfortunately, a lot of the, um, life stuffs still lands on the women, whether we like it or not. Uh, I have a very, uh, active husband in our household, but I still carry when it push comes to shove it's on me. Um, and I wanna make sure that my team knows it's okay to take some time and do the things you need to do with your family. Um, I'm I show up as myself authentically and I encourage them to do the same. >>So it's okay to say, Hey, I need to take a personal day. I need to focus on some stuff that's happening in my personal life this week now, obviously to make sure your job's covered, but just allowing some of that softer vulnerability to come into the team as well, so that others, um, men and women can feel they can do the same thing. And that it's okay to say, I need to balance my life and I need to do some other things alongside. Um, so it's the formal programs, making sure people have awareness on them. Um, I think it's also softly calling people out on biases and saying, Hey, I'm not sure if you know, this landed that way, but I just wanted to make you aware. And usually the feedback is, oh my gosh, I didn't know. And could you coach me on something that I could do better next time? So all of this is driven through our NetApp formal programs, but then it's also how you manifest it on the teams that we're leading. >>Absolutely. And sometimes having that mirror to reflect into can be really eye-opening and, and allow you to, to see things in a completely different light, which is great. Um, you both talked about, um, kind of being what you, uh, can see, and, and I know both companies are upset customer obsessed in a good way. Talk to me a little bit, Danielle, go back over to you about the AWS NetApp partnership. Um, some of that maybe alignment on, on performance on obviously you guys are very well aligned, uh, in terms of that, but also it sounds like you're quite aligned on diversity and inclusion. >>Well, we definitely do. We have the best partnerships with companies in which we have these value alignments. So I think that is a positive thing, of course, but just from a, from a partnership perspective, you know, from my five now plus years of being a part of the APN, this is, you know, one of the most significant years with our launch of FSX for NetApp. Um, with that, uh, key key service, which we're making available natively on AWS. I, I can't think of a better Testament to the, to the, um, partnership than that. And that's doing incredibly well and it really resonates with our customers. And of course it started with customers and their need for NetApp. Uh, so, you know, that is a reflection, I think, of the success that we're having together. >>And Stephanie talk to, uh, about the partnership from your perspective, NetApp, AWS, what you guys are doing together, cultural alignment, but also your alignment on really bringing diversity into drive performance. >>Yeah, I think it's a, a great question. And I have to say it's just been a phenomenal year. Our relationship has, uh, started before our first party service with FSX N but definitely just, um, uh, the trajectory, um, between the two companies since the announcement about nine months ago has just taken off to a, a new level. Um, we feel like an extended part of the family. We worked together seamlessly. A lot of the people in my team often say we feel like Amazonians. Um, and we're really part of this transformation at NetApp from being that storage hardware company into being an ISV and a cloud company. And we could not do this without the partnership with AWS and without the, uh, first party service of Fs XM that we've recently released. Um, I think that those joint values that Danielle referred to are critical to our success, um, starting with customer obsession and always making sure that we are doing the right thing for the customer. >>We coach our team teams all the time on if you are doing the right thing for the customers, you cannot do anything wrong. Just always put the customer at the, in the center of your decisions. And I think that there is, um, a lot of best practice sharing and collaboration as we go through this change. And I think a lot of it is led by the diverse backgrounds that are on the team, um, female, male, um, race and so forth, and just to really, uh, have different perspectives and different experiences about how we approach this change. Um, so we definitely feel like a part of the family. Uh, we are absolutely loving, uh, working with the AWS team and our team knows that we are the right place, the right time with the right people. >>I love that last question for each of you. And I wanna stick with you Stephanie advice to your younger self, think back five years. What advice would you seen what you've accomplished and maybe the thet route that you've taken along the way, what would you advise your youngest Stephanie self. >>Uh, I would say keep being curious, right? Keep being curious, keep asking questions. And sometimes when you get a no, it's not a bad thing, it just means not right now and find out why and, and try to get feedback as to why maybe that wasn't the right opportunity for you. But, you know, just go for what you want. Continue to be curious, continue to ask questions and find a support network of people around you that wanna help you because they are there and they, they wanna see you be successful too. So never be shy about that stuff. >><laugh> absolutely. And I always say failure does not have to be an, a bad F word. A no can be the beginning of something. Amazing. Danielle, same question for you. Thinking back to when you first started in your career, what advice would you give your younger self? >>Yeah, I think the advice I'd give my younger self would be, don't be afraid to put yourself out there. Um, it's certainly, you know, coming from an engineering background, maybe you wanna stay behind the scenes, not, not do a presentation, not do a public speaking event, those types of things, but back to what the community really needs, this thing. Um, you know, I genuinely now, uh, took me a while to realize it, but I realized I needed to put myself out there in order to, um, you know, allow younger women to see what they could be. So that would be the advice I would give. Don't be afraid to put yourself out there. >>Absolutely. That advice that you both gave are, is so fantastic, so important and so applicable to everybody. Um, don't be afraid to put yourself out there, ask questions. Don't be afraid of a, no, that it's all gonna happen at some point or many points along the way. That can also be good. So thank you ladies. You inspired me. I appreciate you sharing what AWS and NetApp are doing together to strengthen diversity, to strengthen performance and the advice that you both shared for your younger selves was brilliant. Thank you. >>Thank you. >>Thank you >>For my guests. I'm Lisa Martin. You're watching the AWS partner showcase. See you next time. Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host, Lisa Martin. I've got two female rock stars joining me. Next Vero Reynolds is here engineering manager, telemetry at honeycomb, and one of our cube alumni, Danielle Ock ISV PSA director at AWS. Join us as well. Ladies. It's great to have you talking about a very important topic today. >>Thanks for having us. >>Yeah, thanks for having me. Appreciate it. >>Of course, Vera, let's go ahead and start with you. Tell me about your background and tech. You're coming up on your 10th anniversary. Happy anniversary. >>Thank you. That's right. I can't believe it's been 10 years. Um, but yeah, I started in tech in 2012. Um, I was an engineer for most of that time. Uh, and just recently as a March, switched to engineering management here at honeycomb and, um, you know, throughout my career, I was very much interested in all the things, right. And it was a big FOMO as far as trying a few different, um, companies and products. And I've done things from web development to mobile to platforms. Um, it would be apt to call me a generalist. Um, and in the more recent years I was sort of gravitating more towards developer tool space. And for me that, uh, came in the form of cloud Foundry circle CI and now honeycomb. Um, I actually had my eye on honeycomb for a while before joining, I came across a blog post by charity majors. >>Who's one of our founders and she was actually talking about management and how to pursue that and whether or not it's right, uh, for your career. And so I was like, who is this person? I really like her, uh, found the company. They were pretty small at the time. So I was sort of keeping my eye on them. And then when the time came around for me to look again, I did a little bit more digging, uh, found a lot of talks about the product. And on the one hand they really spoke to me as the solution. They talked about developers owning their coding production and answering questions about what is happening, what are your users seeing? And I felt that pain, I got what they were trying to do. And also on the other hand, every talk I saw at the time was from, uh, an amazing woman <laugh>, which I haven't seen before. Uh, so I came across charity majors again, Christine Y our other founder, and then Liz Jones, who's our principal developer advocate. And that really sealed the deal for me as far as wanting to work here. >>Yeah. Honeycomb is interesting. This is a female founded company. You're two leaders. You mentioned that you like the technology, but you were also attracted because you saw females in the leadership position. Talk to me a little bit about what that's like working for a female led organization at honeycomb. >>Yeah. You know, historically, um, we have tried not to over index on that because there was this, uh, maybe fear awareness of, um, it taking away from our legitimacy as an engineering organization, from our success as a company. Um, but I'm seeing that, uh, rhetoric shift recently because we believe that with great responsibility, uh, with great power comes great responsibility, and we're trying to be more intentional as far as using that attribute of our company. Um, so I would say that for me, it was, um, a choice between a few offers, right. And that was a selling point for sure, because again, I've never experienced it and I've really seen how much they walk that walk. Um, even me being here and me moving into management, I think were both, um, ways in which they really put a lot of trust and support in me. And so, um, I it's been a great ride. >>Excellent. Sounds like it. Before we bring Danielle in to talk about the partnership. I do wanna have you there talk to the audience a little bit about honeycomb, what technology it's delivering and what are its differentiators. >>Yeah, absolutely. Um, so honeycomb is an observability tool, uh, that enables engineers to answer questions about the code that runs in production. And, um, we work with a number of various customers. Some of them are Vanguards, slack. Hello, fresh, just to name a couple, if you're not familiar with observability tooling, it's akin to traditional application performance monitoring, but we believe that observability is succeeding APM because, uh, APM tools were built at the time of monoliths and they just weren't designed to help us answer questions about complex distributed systems that we work with today, where things can go wrong anywhere in that chain. And you can't predict what you're gonna need to ask ahead of time. So some of the ways that we are different is our ability to store and query really rich data, which we believe is the key to understanding those complex systems. >>What I mean by rich data is, um, something that has a lot of attributes. So for example, when an error happens, knowing who it happened to, which user ID, which, um, I don't know, region, they were in, um, what, what, what they were doing at the time and what was happening at the rest of your system. And our ingest engine is really fast. You can do it in as little as three seconds and we call data like this. I said, kind of rich data, contextual data. We refer it as having high ality and high dimensionality, which are big words. But at the end of the day, what that means is we can store and we can query the data. We can do it really fast. And to give you an example of how that looks for our customers, let's say you have a developer team who are using comb to understand and observe their system. >>And they get a report that a user is experiencing a slowdown or something's wrong. They can go into comb and figure out that this only happens to users who are using a particular language pack with their app. And they operated their app last week, that it only happens when they are trying to upload a file. And so it's this level of granularity and being able to zoom in and out, um, under your data that allows you to understand what's happening, especially when you have an incident going on, right. Or your really important high profile customer is telling you that something's wrong. And we can do that. Even if everything else in your other tools looks fine, right? All of your dashboards are okay. You're not actually getting paged on it, but your customers are telling you that something's wrong. Uh, and we believe that's where we shine in helping you there. >>Excellent. It sounds like that's where you really shine that real time visibility is so critical these days. Danielle, Danielle, wanna bring you into the conversation. Talk to us a little bit about the honeycomb partnership from the AWS lens. >>Yeah. So excuse me, observability is obviously a very important, uh, segment in the cloud space, very important to AWS, um, because a lot of all of our customers, uh, as they build their systems distributed, they need to be able to see where, where things are happening in the complex systems that they're building. And so honeycomb is a, is an advanced technology partner. Um, they've been working with us for quite some time and they have a, uh, their solution is listed on the marketplace. Um, definitely something that we see a lot of demand with our customers and they have many integrations, uh, which, you know, we've seen is key to success. Um, being able to work seamlessly with the rest of the services inside of the AWS platform. And I know that they've done some, some great things with people who are trying to develop games on top of AWS, uh, things in that area as well. And so, uh, very important partner in the observa observability market that we have >>Back to you, let's kind of unpack the partnership, the significance that honeycomb ha is getting from being partners with an organization as potent and pivotal as AWS. >>Yeah, absolutely. Um, I know this predates me to some extent, but I know for a long time, AWS and honeycomb has really pushed the envelope together. And, um, I think it's a beneficial relationship for both ends. There's kind of two ways of looking at it. On the one side, there is our own infrastructure. So honeycomb runs on AWS and actually one of our critical workloads that supports that fast query engine that I mentioned uses Lambda. And it does so in a pretty Orthodox way. So we've had a longstanding conversation with the AWS team as far as drawing outside those lines and kind of figuring out how to use this technology in a way that works for us and hopefully will work for other customers of theirs as well. Um, that also allows us to ask for early access for certain features when they become available. >>And then that way we can be sort of the Guinea pigs and try things out, um, in a way that migrates our system and optimizes our own performance, but also allows again, other customers of AWS to follow in that path. And then the other side of that partnership is really supporting our customers who are both honeycomb users and AWS users, because it's, as you imagine, quite a big overlap, and there are certain ways in which we can allow our customers to more easily get their data from AWS to honeycomb. So for example, last year we built a tool, um, based on the new Lambda extension capability that allowed our users who run their applications in Lambdas to get that telemetry data out of their applications and into honeycomb. And it man was win, win. >>Excellent. So I'm hearing a lot of synergies from a technology perspective, you're sticking with you, and then Danielle will bring you in, let's talk about how honeycomb supports D and I across its organization. And how is that synergistic with AWS's approach? Yeah, >>Yeah, absolutely. So I sort of alluded to that hesitancy to over index on the women led aspect of ourselves. Um, but again, a lot of things are shifting, we're growing a lot. And so we are recognizing that we need to be more intentional with our DEI initiatives, and we also notice that we can do better and we should do better. And to that, and we're doing a few things differently, um, that are pretty recent initiatives. We are partnering with organizations that help us target specific communities that are underrepresented in tech. Um, some examples would be after tech hu Latinas in tech among, um, a number of others. And another initiative is DEI head start. That's something that is an internal, um, practice that we started that includes reaching out to underrepresented applicants before any new job for honeycomb becomes live. So before we posted to LinkedIn, before it's even live on our job speech, and the idea there is to kind of balance our pipeline of applicants, which the hope is will lead to more diverse hires in the long term. >>That's a great focus there. Danielle, I know we've talked about this before, but for the audience, in terms of the context of the honeycomb partnership, the focus at AWS for D E and I is really significant, unpack that a little bit for us. >>Well, let me just bring it back to just how we think about it, um, with the companies that we work with, but also in, in terms of, you know, what we want to be able to do, excuse me, it's very important for us to, you know, build products that reflect, uh, the customers that we have. And I think, you know, working with, uh, a company like honeycomb that is looking to differentiate in a space, um, by, by bringing in, you know, the experiences of many different types of people I genuinely believe. And I'm sure Vera also believes that by having those diverse perspectives, that we're able to then build better products for our customers. Um, and you know, it's one of, one of our leadership principles, uh, is, is rooted in this. I write a lot, it asks for us to seek out diverse perspectives. Uh, and you can't really do that if everybody kind of looks the same and thinks the same and has the same background. So I think that is where our de and I, um, you know, I thought process is rooted and, you know, companies like honeycomb that give customers choice and differentiate and help them, um, to do what they need to do in their unique, um, environments is super important. So >>The, the importance of thought diversity cannot be underscored enough. It's something that is, can be pivotal to organizations. And it's very nice to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. You, I think you mentioned this, the DEI head start program, that's an internal program at honeycomb. Can you shed a little bit of light on that? >>Yeah, that's right. And I actually am in the process of hiring a first engineer for my team. So I'm learning a lot of these things firsthand, um, and how it works is we try to make sure to pre-load our pipeline of applicants for any new job opening we have with diverse candidates to the best of our abilities, and that can involve partnering with the organizations that I mentioned or reaching out to our internal network, um, and make sure that we give those applicants a head start, so to speak. >>Excellent. I like that. Danielle, before we close, I wanna get a little bit of, of your background. We've got various background in tag, she's celebrating her 10th anniversary. Give me a, a short kind of description of the journey that you've navigated through being a female in technology. >>Yeah, thanks so much. I really appreciate, uh, being able to share this. So I started as a software engineer, uh, back actually in the late nineties, uh, during the, the first.com bubble and, uh, have, have spent quite a long time actually as an individual contributor, um, probably working in software engineering teams up through 2014 at a minimum until I joined AWS, uh, as a customer facing solutions architect. Um, I do think spending a lot of time, hands on definitely helped me with some of the imposter syndrome, um, issues that folks suffer from not to say I don't at all, but it, it certainly helped with that. And I've been leading teams at AWS since 2015. Um, so it's really been a great ride. Um, and like I said, I'm very happy to see all of our engineering teams change, uh, as far as their composition. And I'm, I'm grateful to be part of it. >>It's pretty great to be able to witness that composition change for the better last question for each of you. And we're almost out of time and Danielle, I'm gonna stick with you. What's your advice, your recommendations for women who either are thinking about getting into tech or those who may be in tech, maybe they're in individual positions and they're not sure if they should apply for that senior leadership position. What do you advise them to do? >>I mean, definitely for the individual contributors, tech tech is a great career, uh, direction, um, and you will always be able to find women like you, you have to maybe just work a little bit harder, uh, to join, have community, uh, in that. But then as a leader, um, representation is very important and we can bring more women into tech by having more leaders. So that's my, you just have to take the lead, >>Take the lead, love that there. Same question for you. What's your advice and recommendations for those maybe future female leaders in tech? >>Yeah, absolutely. Um, Danielle mentioned imposter syndrome and I think we all struggle with it from time to time, no matter how many years it's been. And I think for me, for me, the advice would be if you're starting out, don't be afraid to ask, uh, questions and don't be afraid to kind of show a little bit of ignorance because we've all been there. And I think it's on all of us to remember what it's like to not know how things work. And on the flip side of that, if you are a more senior IC or, uh, in a leadership role, also being able to model just saying, I don't know how this works and going and figuring out answers together because that was a really powerful shift for me early in my career is just to feel like I can say that I don't know something. >>I totally agree. I've been in that same situation where just ask the question because you I'm guaranteed, there's a million outta people in the room that probably has the, have the same question and because of imposter syndrome, don't wanna admit, I don't understand that. Can we back up, but I agree with you. I think that is, um, one of the best things. Raise your hand, ask a question, ladies. Thank you so much for joining me talking about honeycomb and AWS, what you're doing together from a technology perspective and the focus efforts that each company has on D E and I, we appreciate your insights. Thank you so much for having us great talking to you. My pleasure, likewise for my guests, I'm Lisa Martin. You're watching the AWS partner showcase women in check. Welcome to the AWS partner showcase I'm Lisa Martin, your host. This is season one, episode three, and this is a great episode that focuses on women in tech. I'm pleased to be joined by Danielle Shaw, the ISV PSA director at AWS, and the sponsor of this fantastic program. Danielle, it's great to see you and talk about such an important topic. >>Yes. And I will tell you, all of these interviews have just been a blast for me to do. And I feel like there has been a lot of gold that we can glean from all of the, um, stories that we heard on these interviews and good advice that I myself would not have necessarily thought of. So >>I agree. And we're gonna get to set, cuz advice is one of the, the main things that our audience is gonna hear. We have Hillary Ashton, you'll see from TETA there, Reynolds joins us from honeycomb, Stephanie Curry from NetApp and Sue Paris from Jefferson Frank. And the topics that we dig into are first and foremost, diversity equity and inclusion. That is a topic that is incredibly important to every organization. And some of the things Danielle that our audiences shared were really interesting to me. One of the things that I saw from a thematic perspective over and over was that like D Reynolds was talking about the importance of companies and hiring managers and how they need to be intentional with de and I initiatives. And that intention was a, a, a common thing that we heard. I'm curious what your thoughts are about that, that we heard about being intentional working intentionally to deliver a more holistic pool of candidates where de I is concerned. What are your, what were some of the things that stuck out to you? >>Absolutely. I think each one of us is working inside of organizations where in the last, you know, five to 10 years, there's been a, you know, a strong push in this direction, mostly because we've really seen, um, first and foremost, by being intentional, that you can change the, uh, the way your organization looks. Um, but also just that, you know, without being intentional, um, there was just a lot of, you know, outcomes and situations that maybe weren't great for, um, you know, a healthy, um, and productive environment, uh, working environment. And so, you know, a lot of these companies have made a big investments and put forth big initiatives that I think all of us are involved in. And so we're really excited to get out here and talk about it and talk about, especially as these are all partnerships that we have, how, you know, these align with our values. So >>Yeah, that, that value alignment mm-hmm <affirmative> that you bring up is another thing that we heard consistently with each of the partners, there's a cultural alignment, there's a customer obsession alignment that they have with AWS. There's a D E and I alignment that they have. And I, I think everybody also kind of agreed Stephanie Curry talked about, you know, it's really important, um, for diversity on it, on, on impacting performance, highly performant teams are teams that are more diverse. I think we heard that kind of echoed throughout the women that we talked to in >>This. Absolutely. And I absolutely, and I definitely even feel that, uh, with their studies out there that tell you that you make better products, if you have all of the right input and you're getting all many different perspectives, but not just that, but I can, I can personally see it in the performing teams, not just my team, but also, you know, the teams that I work alongside. Um, arguably some of the other business folks have done a really great job of bringing more women into their organization, bringing more underrepresented minorities. Tech is a little bit behind, but we're trying really hard to bring that forward as well to in technical roles. Um, but you can just see the difference in the outcomes. Uh, at least I personally can just in the adjacent teams of mine. >>That's awesome. We talked also quite a bit during this episode about attracting women and underrepresented, um, groups and retaining them. That retention piece is really key. What were some of the things that stuck out to you that, um, you know, some of the guests talked about in terms of retention? >>Yeah. I think especially, uh, speaking with Hillary and hearing how, uh, Teradata is thinking about different ways to make hybrid work work for everybody. I think that is definitely when I talk to women interested in joining AWS, oftentimes that might be one of the first, uh, concerns that they have. Like, am I going to be able to, you know, go pick my kid up at four o'clock at the bus, or am I going to be able to, you know, be at my kids' conf you know, conference or even just, you know, have enough work life balance that I can, um, you know, do the things that I wanna do outside of work, uh, beyond children and family. So these are all very important, um, and questions that especially women come and ask, but also, um, you know, it kind of is a, is a bellwether for, is this gonna be a company that allows me to bring my whole self to work? And then I'm also gonna be able to have that balance that I need need. So I think that was something that is, uh, changing a lot. And many people are thinking about work a lot differently. >>Absolutely. The pandemic not only changed how we think about work, you know, initially it was, do I work from home or do I live at work? And that was legitimately a challenge that all of us faced for a long time period, but we're seeing the hybrid model. We're seeing more companies be open to embracing that and allowing people to have more of that balance, which at the end of the day, it's so much better for product development for the customers, as you talked about there's, it's a win-win. >>Absolutely. And, you know, definitely the first few months of it was very hard to find that separation to be able to put up boundaries. Um, but I think at least I personally have been able to find the way to do it. And I hope that, you know, everyone is getting that space to be able to put those boundaries up to effectively have a harmonious, you know, work life where you can still be at home most of the time, but also, um, you know, have that cutoff point of the day or at least have that separate space that you can feel that you're able to separate the two. >>Yeah, absolutely. And a lot of that from a work life balance perspective leads into one of the next topics that we covered in detail with, and that's mentors and sponsors the differences between them recommendations from, uh, the women on the panel about how to combat imposter syndrome, but also how to leverage mentors and sponsors throughout your career. One of the things that, that Hillary said that I thought was fantastic, advice were mentors and sponsors are concerned is, is be selective in picking your bosses. We often see people, especially younger folks, not necessarily younger folks. I shouldn't say that that are attracted to a company it's brand maybe, and think more about that than they do the boss or bosses that can help guide them along the way. But I thought that was really poignant advice that Hillary provided something that I'm gonna take into consideration myself. >>Yeah. And I honestly hadn't thought about that, but as I reflect through my own career, I can see how I've had particular managers who have had a major impact on helping me, um, with my career. But, you know, if you don't have the ability to do that, or maybe that's not a luxury that you have, I think even if you're able to, you know, find a mentor for a period of time or, um, you know, just, just enable for you to be able to get from say a point a to point B just for a temporary period. Um, just so you can grow into your next role, have a, have a particular outcome that you wanna drive, have a particular goal in mind find that person who's been there and done that and can really help you get through. If you don't have the luxury of picking your manager mentor, who can help you get to the next step. >>Exactly. That, that I thought that advice was brilliant and something that I hadn't really considered either. We also talked with several of the women about imposter syndrome. You know, that's something that everybody, I think, regardless of gender of your background, everybody feels that at some point. So I think one of the nice things that we do in this episode is sort of identify, yes, imposter syndrome is real. This is, this is how it happened to me. This is I navigated around or got over it. I think there's some great advice there for the audience to glean as well about how to dial down the imposter syndrome that they might be feeling. >>Absolutely. And I think the key there is just acknowledging it. Um, but also just hearing all the different techniques on, on how folks have dealt with it because everybody does, um, you know, even some of the smartest, most confident men I've, I've met in, uh, industry still talk to me about how they have it and I'm shocked by it oftentimes, but, um, it is very common and hopefully we, we talk about some good techniques to, to deal with that. >>I think we do, you know, one of the things that when we were asking the, our audience, our guests about advice, what would they tell their younger selves? What would they tell young women or underrepresented groups in terms of becoming interested in stem and in tech and everybody sort of agreed on me, don't be afraid to raise your hand and ask questions. Um, show vulnerabilities, not just as the employee, but even from a leadership perspective, show that as a leader, I, I don't have all the answers. There are questions that I have. I think that goes a long way to reducing the imposter syndrome that most of us have faced at some point in our lives. And that's just, don't be afraid to ask questions. You never know, oh, how can people have the same question sitting in the room? >>Well, and also, you know, for folks who've been in industry for 20, 25 years, I think we can just say that, you know, it's a, it's a marathon, it's not a sprint and you're always going to, um, have new things to learn and you can spend, you know, back to, we talked about the zing and zagging through careers, um, where, you know, we'll have different experiences. Um, all of that kind of comes through just, you know, being curious and wanting to continue to learn. So yes, asking questions and being vulnerable and being able to say, I don't know all the answers, but I wanna learn is a key thing, uh, especially culturally at AWS, but I'm sure with all of these companies as well, >>Definitely I think it sounded like it was really ingrained in their culture. And another thing too, that we also talked about is the word, no, doesn't always mean a dead end. It can often mean not right now or may, maybe this isn't the right opportunity at this time. I think that's another important thing that the audience is gonna learn is that, you know, failure is not necessarily a bad F word. If you turn it into opportunity, no isn't necessarily the end of the road. It can be an opener to a different door. And I, I thought that was a really positive message that our guests, um, had to share with the, the audience. >>Yeah, totally. I can, I can say I had a, a mentor of mine, um, a very, uh, strong woman who told me, you know, your career is going to have lots of ebbs and flows and that's natural. And you know that when you say that, not right now, um, that's a perfect example of maybe there's an ebb where it might not be the right time for you now, but something to consider in the future. But also don't be afraid to say yes, when you can. <laugh> >>Exactly. Danielle, it's been a pleasure filming this episode with you and the great female leaders that we have on. I'm excited for the audience to be able to learn from Hillary Vera, Stephanie Sue, and you so much valuable content in here. We hope you enjoy this partner showcase season one, episode three, Danielle, thanks so much for helping >>Us with it's been a blast. I really appreciate it >>All audience. We wanna enjoy this. Enjoy the episode.

Published Date : Jul 21 2022

SUMMARY :

It's great to have you on the program talking And so as we talk about women I don't know how you do it. And I think it really, uh, improves the behaviors that we can bring, That's not something that we see very often. from the technology that we can create, which I think is fantastic. you and I have talked about this many times you bring such breadth and such a wide perspective. be able to change the numbers that you have. but what are, what do you think can be done to encourage, just the bits and bites and, and how to program, but also the value in outcomes that technology being not afraid to be vulnerable, being able to show those sides of your personality. And so I think learning is sort of a fundamental, um, uh, grounding And so I think as we look at the, And also to your other point, hold people accountable I definitely think in both technical and product roles, we definitely have some work to do. What are you seeing? and that I think is going to set us back all of us, the, the Royal us or the Royal we back, And I think, um, that that really changes I would like to think that tech can lead the way in, um, you know, coming out of the, but what advice would you give your younger self and that younger generation in terms I mean, you know, stem inside and out because you walk around And so demystifying stem as something that is around how I think picking somebody that, you know, we talk about mentors and we talk And that person can put you in the corner and not invite you to the meetings and not give you those opportunities. But luckily we have great family leaders like the two of you helping us Thank you Lisa, to see you. It's great to have you on the program talking about So let's go ahead and start with you. And if you look at it, it's really talent as a service. Danielle, talk to me a little bit about from AWS's perspective and the focus on You know, we wanna have, uh, an organization interacting with them Um, I just think that, um, you know, I I've been able to get, There's so much data out there that shows when girls start dropping up, but what are some of the trends that you are And we were talking about only 7% of the people that responded to it were women. I was watching, um, Sue, I saw that you shared on LinkedIn, the Ted talk that I think it speaks to what Susan was talking about, how, you know, I think we're approaching I think, you know, we're, we're limited with the viable pool of candidates, um, Sue, is that something that Jefferson Frank is also able to help with is, you know, I was talking about how you can't be what you can't see. And I thought I understood that, but those are the things that we need uh, on how <laugh>, you know, it used to be a, a couple years back, I would feel like sometimes And so you bring up a great point about from a diversity perspective, what is Jefferson Frank doing to, more data that we have, I mean, the, and the data takes, uh, you know, 7% is such a, you know, Danielle and I we're, And I feel like, you know, I just wanna give back, make sure I send the elevator back to but to your point to get that those numbers up, not just at AWS, but everywhere else we need, Welcome to the AWS partner showcase season one, episode three women Um, I had an ally really that reached out to me and said, Hey, you'd be great for this role. So what I wanna focus on with you is the importance of diversity for And we do find that oftentimes being, you know, field facing, if we're not reflecting Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity And in addition to that, you know, just from building teams that you do Stephanie, that NetApp does to attract and retain women in those sales roles? And we find that, you know, you, you read the stats and I'd say in my And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. Danielle, talk to me about your perspective and AWS as well for attracting and retaining I mean, my team is focused on the technical aspect of the field and we And I said that in past tense, a period of time, we definitely felt like we could, you know, conquer the world. in the tech industry, but talk to me about allies sponsors, mentors who have, And I think that's just really critical when we're looking for allies and when allies are looking I love how you described allies, mentors and sponsors Stephanie. the community that they can reach out to for those same opportunities and making room for them Let's talk about some of the techniques that you employ, that AWS employees to make Um, but I think just making sure that, um, you know, both everything is so importants, let's talk about some of the techniques that you use that NetApp take some time and do the things you need to do with your family. And that it's okay to say, I need to balance my life and I need to do Talk to me a little bit, Danielle, go back over to you about the AWS APN, this is, you know, one of the most significant years with our launch of FSX for And Stephanie talk to, uh, about the partnership from your perspective, NetApp, And I have to say it's just been a phenomenal year. And I think that there is, um, a lot of best practice sharing and collaboration as we go through And I wanna stick with you Stephanie advice to your younger And sometimes when you get a no, it's not a bad thing, And I always say failure does not have to be an, a bad F word. out there in order to, um, you know, allow younger women to I appreciate you sharing what AWS It's great to have you talking about a very important topic today. Yeah, thanks for having me. Of course, Vera, let's go ahead and start with you. Um, and in the more recent years I And on the one hand they really spoke to me as the solution. You mentioned that you like the technology, but you were also attracted because you saw uh, rhetoric shift recently because we believe that with great responsibility, I do wanna have you there talk to the audience a little bit about honeycomb, what technology And you can't predict what you're And to give you an example of how that looks for Uh, and we believe that's where we shine in helping you there. It sounds like that's where you really shine that real time visibility is so critical these days. Um, definitely something that we see a lot of demand with our customers and they have many integrations, Back to you, let's kind of unpack the partnership, the significance that Um, I know this predates me to some extent, And then that way we can be sort of the Guinea pigs and try things out, um, And how is that synergistic with AWS's approach? And so we are recognizing that we need to be more intentional with our DEI initiatives, Danielle, I know we've talked about this before, but for the audience, in terms of And I think, you know, working with, uh, a company like honeycomb that to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. And I actually am in the process of hiring a first engineer for my Danielle, before we close, I wanna get a little bit of, of your background. And I'm, I'm grateful to be part of it. And we're almost out of time and Danielle, I'm gonna stick with you. I mean, definitely for the individual contributors, tech tech is a great career, uh, Take the lead, love that there. And on the flip side of that, if you are a more senior IC or, Danielle, it's great to see you and talk about such an important topic. And I feel like there has been a lot of gold that we can glean from all of the, And the topics that we dig the last, you know, five to 10 years, there's been a, you know, a strong push in this direction, I think everybody also kind of agreed Stephanie Curry talked about, you know, it's really important, um, Um, but you can just see the difference in the outcomes. um, you know, some of the guests talked about in terms of retention? um, you know, it kind of is a, is a bellwether for, is this gonna be a company that allows The pandemic not only changed how we think about work, you know, initially it was, And I hope that, you know, everyone is getting that space to be able to put those boundaries up I shouldn't say that that are attracted to a company it's brand maybe, Um, just so you can grow into your next role, have a, have a particular outcome I think there's some great advice there for the audience to glean on, on how folks have dealt with it because everybody does, um, you know, I think we do, you know, one of the things that when we were asking the, our audience, I think we can just say that, you know, it's a, it's a marathon, it's not a sprint and you're always going the audience is gonna learn is that, you know, failure is not necessarily a bad F word. uh, strong woman who told me, you know, your career is going to have lots of ebbs and flows and Danielle, it's been a pleasure filming this episode with you and the great female I really appreciate it Enjoy the episode.

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AWS Partner Showcase S1E3 Wrap


 

(bright music) >> Welcome to the AWS Partner Showcase. I'm Lisa Martin, your host. This is season one episode three and this is a great episode that focuses on women in tech. I'm pleased to be joined by Danielle Greshock, the ISV PSA director at AWS, and a sponsor of this fantastic program. Danielle, it's great to see you and talk about such an important topic. >> Yes, and I will tell you all of these interviews have just been a blast for me to do and I feel like there has been a lot of gold that we can glean from all of the stories that we heard on these interviews and good advice that I myself would not have necessarily thought of. >> I agree, and we're going to get to (indistinct) 'cause advice is one of the the main things that our audience is going to hear. We have Hillary Ashton, you'll see from Teradata. Vera Reynolds joins us from Honeycomb. Stephanie Curry from NetApp. And Sue Persichetti from Jefferson Frank and the topics that we dig into are, first and foremost, diversity equity and inclusion, that is a topic that is incredibly important to every organization. And some of the things, Danielle, that our audiences shared were really interesting to me. One of the things that I saw, from a thematic perspective, over and over, was that, like Vera Reynolds was talking about, the importance of companies and hiring managers and how they need to be intentional with DE&I initiatives and that intention was a common theme that we heard. I'm curious what your thoughts are about that, that we heard about being intentional, working intentionally to deliver a more holistic pool of candidates where DE&I is concerned. What were some of the things that stuck out to you? >> Absolutely, I think each one of us is working inside of organizations where, in the last five to 10 years, there's been a strong push in this direction, mostly because we've really seen, first and foremost by being intentional, that you can change the way your organization looks. But also just that without being intentional there was just a lot of outcomes and situations that maybe weren't great for a healthy and productive environment, working environment. And so a lot of these companies have made big investments and put forth big initiatives that I think all of us are involved in and so we're really excited to get out here and talk about it and talk about, especially as these are all partnerships that we have, how these align with our values. >> Yeah, that value alignment that you bring up is another theme that we heard consistently with each of the partners. There's a cultural alignment. There's a customer obsession alignment that they have with AWS. There's a DE&I alignment that they have and I think everybody also kind of agreed, Stephanie Curry talked about, it's really important for diversity on impacting performance, highly performant teams are teams that are more diverse. I think we heard that kind of echoed throughout the women that we talked to in this episode. >> Absolutely, and I definitely even feel that there are studies out there that tell you that you make better products if you have all of the right input and you're getting many different perspectives. But not just that, I can personally see it in the performing teams, not just my team, but also the teams that I work alongside. Arguably some of the other business folks have done a really great job of bringing more women into their organization, bringing more underrepresented minorities, tech is a little bit behind but we're trying really hard to bring that forward as well in technical roles. But you can just see the difference in the outcomes. At least I personally can, just in the adjacent teams of mine. >> That's awesome, we talked also quite a bit during this episode about attracting women and underrepresented groups and retaining them. That retention piece is really key. What were some of the things that stuck out to you that some of the guests talked about in terms of retention? >> Yeah, I think, especially speaking with Hillary and hearing how Teradata is thinking about different ways to make hybrid work work for everybody, I think that is definitely, when I talk to women interested in joining AWS, oftentimes that might be one of the first concerns that they have. Like, am I going to be able to go pick my kid up at four o'clock at the bus? Or, am I going to be able to be at my kid's conference? Or even just have enough work life balance that I can do the things that I want to do outside of work, beyond children and family. So these are all very important questions that especially women come and ask, but also it kind of is a bellwether for, is this going to be a company that allows me to bring my whole self to work and then I'm also going to be able to have that balance that I need. So I think that was something that is changing a lot and many people are thinking about work a lot differently. >> Absolutely, the pandemic not only changed how we think about work. You know, initially it was, do I work from home or do I live at work, and that was legitimately a challenge that all of us faced for a long time period, but we're seeing the hybrid model, we're seeing more companies be open to embracing that and allowing people to have more of that balance, which, at the end of the day, it's so much better for product development for the customers, as you talked about, it's a win-win. >> Absolutely, and definitely the first few months of it was very hard to find that separation, to be able to put up boundaries, but I think, at least I personally, have been able to find the way to do it and I hope that everyone is getting that space to be able to put those boundaries up, to effectively have a harmonious work life where you can still be at home most of the time, but also have that cutoff point of the day or at least have that separate space that you can feel that you're able to separate the two. >> Yeah absolutely, and a lot of that, from a work life balance perspective, bleeds into one of the next topics that we covered in detail and that's mentors and sponsors, the differences between them, recommendations from the women on the panel about how to combat imposter syndrome, but also how to leverage mentors and sponsors throughout your career. One of the things that Hillary said that I thought was fantastic advice, where mentors and sponsors are concerned, is be selective in picking your bosses. We often see people, especially younger folks, not necessarily younger folks, I shouldn't say that, that are attracted to a company, it's brand maybe, and think more about that than they do the boss or bosses that can help guide them along the way, but I thought that was really poignant advice that Hillary provided, something that I'm going to take into consideration myself. >> Yeah, and I honestly hadn't thought about that but as I reflect through my own career I can see how I've had particular managers who have had a major impact on helping me with my career. But if you don't have the ability to do that or maybe that's not a luxury that you have, I think even if you're able to find a mentor for a period of time or just enable for you to be able to get from, say a point A to point B, just for a temporary period, just so you can grow into your next role. Have a particular outcome that you want to drive. Have a particular goal in mind. Find that person who's been there and done that and they can really help you get through. If you don't have the luxury of picking your manager, at least be able to pick a mentor who can help you get to the next step. >> Exactly, I thought that advice was brilliant and it's something that I hadn't really considered either. We also talked with several of the women about imposter syndrome. You know that's something that everybody, I think regardless of gender, of your background, everybody feels that at some point. So I think one of the nice things that we do in this episode is sort of identify, yes, imposter syndrome is real, this is how it happened to me, this is how I navigated around or got over it. I think there's some great advice there for the audience to glean as well, about how to dial down the imposter syndrome that they might be feeling. >> Absolutely and I think the key there is just acknowledging it but also just hearing all the different techniques on how folks have dealt with it because everybody does. Even some of the smartest, most confident men I've met in industry still talk to me about how they have it and I'm shocked by it oftentimes, but it is very common and hopefully we talk about some good techniques to deal with that. >> I think we do. You know, one of the things that, when we were asking our guests about advice, what would they tell their younger selves, what would they tell young women or underrepresented groups in terms of becoming interested in STEM and in tech, and everybody sort of agreed on the, don't be afraid to raise your hand and ask questions. Show vulnerabilities, not just as the employee, but even from a leadership perspective, show that as a leader. I don't have all the answers. There are questions that I have. I think that goes a long way to reducing the imposter syndrome that most of us have faced at some point in our lives and that's just, don't be afraid to ask questions. You never know how many people have the same question sitting in the room. >> Well and also, for folks who've been in industry for 20, 25 years, I think we can just say that it's a marathon, it's not a sprint, and you're always going to have new things to learn and you can spend, back to we talked about the zigging and zagging through careers where we'll have different experiences, all of that kind of comes through just being curious and wanting to continue to learn. So yes, asking questions and being vulnerable and being able to say, "I don't know all the answers but I want to learn," is a key thing, especially culturally at AWS, but I'm sure with all of these companies as well. >> Definitely I think it sounded like it was really ingrained in their culture. And another thing too that we also talked about is the word no doesn't always mean a dead end. It can often mean, not right now, or maybe this isn't the right opportunity at this time. I think that's another important thing that the audience is going to learn is that failure is not necessarily a bad F word if you turn it into opportunity. No isn't necessarily the end of the road. It can be an opener to a different door and I thought that was a really positive message that our guests had to share with the audience. >> Yeah totally, I can say I had a mentor of mine, a very strong woman who told me, your career is going to have lots of ebbs and flows and that's natural and that when you say that, not right now, that's a perfect example of maybe there's an ebb where it might not be the right time for you now, but something to consider in the future. But also don't be afraid to say yes, when you can. >> Exactly, Danielle, it's been a pleasure filming this episode with you and the great female leaders that we have on. I'm excited for the audience to be able to learn from Hillary, Vera, Stephanie, Sue, and you. So much valuable content in here. We hope you enjoy this Partner Showcase. Season one episode three. Danielle, thank you so much for helping us. >> Thank you. Thank you, it's been a blast. I really appreciate it. >> All right, audience, we want to thank you. Enjoy the episode. (upbeat music)

Published Date : Jul 20 2022

SUMMARY :

Danielle, it's great to see you and good advice that I myself and how they need to be in the last five to 10 years, alignment that you bring up that you make better products that some of the guests talked that I can do the things that and allowing people to but also have that cutoff point of the day that are attracted to a the ability to do that and it's something that I Absolutely and I think the key there I don't have all the answers. and being able to say, that our guests had to that when you say that, and the great female I really appreciate it. Enjoy the episode.

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AWS Partner Showcase S1E3 Intro


 

(bright music) >> Everyone, it's nice to see you. Welcome to the "AWS Partner Showcase". I'm Lisa Martin, your host. This is season one, episode three, and this is a great episode that focuses on women in tech. I'm pleased to be joined by Danielle Greshock, the ISV PSA Director at AWS, and the sponsor of this fantastic program. Danielle, it's great to see you, and talk about such an important topic. >> Yes, and I will tell you all of these interviews have just been a blast for me to do, and I feel like there has been a lot of gold that we can glean from all of the stories that we heard on these interviews and good advice that I myself would not have necessarily thought of. So-- >> I agree, and we're going to get to that. 'Cause advice is one of the main things that our audience is going to hear. We have Hillary Ashton, you'll see from Teradata, Vera Reynolds joins us from Honeycomb, Stephanie Curry from NetApp and Sue Persichetti from Jefferson Frank. And the topics that we dig into are first and foremost, diversity, equity and inclusion. That is a topic that is incredibly important to every organization. And some of the things, Danielle, that our audiences shared were really interesting to me. One of the things that I saw from a thematic perspective over and over was that like Vera Reynolds was talking about the importance of companies and hiring managers and how they need to be intentional with DE&I initiatives. And that intention was a common thing that we heard. I'm curious what your thoughts are about that, that we heard about being intentional, working intentionally to deliver a more holistic pool of candidates where DE&I is concerned. What were some of the things that stuck out to you? >> Absolutely, I think each one of us is working in the inside of organizations where in the last five to 10 years there's been a strong push in this direction. Mostly because we've really seen first and foremost by being intentional, that you can change the way your organization looks. But also just that without being intentional, there was just a lot of outcomes and situations that maybe weren't great for a healthy and productive working environment. And so a lot of these companies have made big investments and put forth big initiatives that I think all of us are involved in. And so we're really excited to get out here and talk about it and talk about, especially as these are all partnerships that we have, how these align with our values. >> Yeah, that value alignment that you bring up is another thing that we heard consistently with each of the partners. There's a cultural alignment, there's a customer obsession alignment that they have with AWS, there's a DE&I alignment that they have. And I think everybody also kind of agreed. Stephanie Curry talked about it's really important for diversity on impacting performance. Highly performing teams are teams that are more diverse. I think we heard that kind of echoed throughout the women that we talked to in this episode. >> Absolutely, and I definitely even feel that there are studies out there that tell you that you make better products if you have all of the right input and you're getting many different perspectives. But not just that, but I can personally see it in the performing teams, not just my team, but also the teams that I work alongside. Arguably some of the other business folks have done a really great job of bringing more women into their organization, bringing more underrepresented minorities. Tech is a little bit behind, but we're trying really hard to bring that forward as well in technical roles. But you can just see the difference in the outcomes. At least I personally can just in the adjacent teams of mine. >> That's awesome. We talked also quite a bit during this episode about attracting women and underrepresented groups and retaining them. That retention piece is really key. What were some of the things that stuck out to you that some of the guests talked about in terms of retention? >> Yeah, I think especially speaking with Hillary and hearing how Teradata is thinking about different ways to make hybrid work work for everybody. I think that is definitely... When I talk to women interested in joining AWS, oftentimes that might be one of the first concerns that they have. Like, am I going to be able to go pick my kid up at four o'clock at the bus? Or am I going to be able to be at my kids' conference, or even just have enough work-life balance that I can do the things that I want to do outside of work beyond children and family. So these are all very important questions that especially women come and ask, but also it kind of is a bellwether for, is this going to be a company that allows me to bring my whole self to work? And then I'm also going to be able to have that balance that I need. So I think that was something that is changing a lot and many people are thinking about work a lot differently. >> Absolutely, the pandemic not only changed how we think about work. Initially it was, do I work from home or do I live at work? And that was legitimately a challenge that all of us faced for a long time period. But we're seeing the hybrid model, we're seeing more companies be open to embracing that and allowing people to have more of that balance which at the end of the day it's so much better for product development for the customers as you talked about, it's a win-win. >> Absolutely. And definitely the first few months of it was very hard to find that separation to be able to put up boundaries. But I think at least I personally have been able to find the way to do it and I hope that everyone is getting that space to be able to put those boundaries up to effectively have a harmonious work life. Where you can still be at home most of the time, but also have that cutoff point of the day or at least have that separate space that you can feel that you're able to separate the two. >> Yeah, absolutely. And a lot of that from a work-life balance perspective leads into one of the next topics that we covered in detail. And that's mentors and sponsors, the differences between them, recommendations from the women on the panel about how to combat imposter syndrome, but also how to leverage mentors and sponsors throughout your career. One of the things that Hillary said that I thought was fantastic advice where mentors and sponsors are concerned is be selective in picking your bosses. We often see people, especially younger folks, not necessarily younger folks, I shouldn't say that, that are attracted to a company, its brand maybe, and think more about that than they do the boss or bosses that can help guide them along the way. But I thought that was really poignant advice that Hillary provided, something that I'm going to take into consideration myself. >> Yeah, and I honestly hadn't thought about that, but as I reflect through my own career, I can see how I've had particular managers who have had a major impact on helping me with my career. But if you don't have the ability to do that or maybe that's not a luxury that you have, I think even if you're able to find a mentor for a period of time or just enable for you to be able to get from say a point A to point B just for a temporary period, just so you can grow into your next role, have a particular outcome that you want to drive, have a particular goal in mind. Find that person who's been there and done that and they can really help you get through if you don't have the luxury of picking your manager, at least be able to pick a mentor who can help you get to the next step. >> Exactly, I thought that advice was brilliant and something that I hadn't really considered either. We also talked with several other women about imposter syndrome. That's something that everybody, I think regardless of gender, of your background, everybody feels that at some point. So I think one of the nice things that we do in this episode is sort of identify, yes, imposter syndrome is real. This is how it happened to me, this is how I navigated around it or got over it. I think there's some great advice there for the audience to glean as well about how to dial down the imposter syndrome that they might be feeling. >> Absolutely. And I think the key there is just acknowledging it, but also just hearing all the different techniques on how folks have dealt with it, because everybody does. Even some of the smartest, most confident men I've met in industry still talk to me about how they have it. And I'm shocked by it oftentimes, but it is very common. And hopefully we talk about some good techniques to deal with that. >> I think we do. One of the things that when we were asking our guests about advice, what would they tell their younger selves, what would they tell young women or underrepresented groups in terms of becoming interested in STEM and in tech. And everybody sort of agreed on the don't be afraid to raise your hand and ask questions. Show vulnerabilities, not just as the employee, but even from a leadership perspective, show that as a leader, I don't have all the answers. There are questions that I have. I think that goes a long way to reducing the imposter syndrome that most of us have faced at some point in our lives. And that's just, don't be afraid to ask questions. You never know how many people have the same question sitting in the room. >> Well, and also for folks who've been in industry for 20, 25 years, I think we can just say that it's a marathon, it's not a sprint, and you're always going to have new things to learn. And you can spend... Back to we talked about the zigging and zagging through careers where we'll have different experiences. All of that kind of comes through just being curious and wanting to continue to learn. So yes, asking questions and being vulnerable and being able to say, I don't know all the answers but I want to learn is a key thing, especially culturally at AWS, but I'm sure with all of these companies as well. >> Definitely I think it sounded like it was really ingrained in their culture. And another thing too that we also talked about is the word, no, doesn't always mean a dead end, it can often mean, not right now or maybe this isn't the right opportunity at this time. I think that's another important thing that the audience is going to learn is that failure is not necessarily a bad F-word if you turn it into opportunity. No isn't necessarily the end of the road. It can be an opener to a different door. And I thought that was a really positive message that our guests had to share with the audience. >> Yeah, totally. I can say I had a mentor of mine, a very strong woman who told me, "Your career is going to have lots of ebbs and flows, and that's natural." And that when you say that, not right now, that's a perfect example of maybe there's an ebb where it might not be the right time for you now, but something to consider in the future. But also don't be afraid to say yes when you can. >> Exactly. Danielle, it's been a pleasure filming this episode with you and the great female leaders that we have on. I'm excited for the audience to be able to learn from Hillary, Vera, Stephanie, Sue and you. So much valuable content in here. We hope you enjoy this partner showcase season one episode three. Danielle, thanks so much for helping us with this. >> Thank you. Thank you, it's been a blast, I really appreciate it. >> All right. Audience, we want to thank you, enjoy the episode. (gentle music)

Published Date : Jul 18 2022

SUMMARY :

and the sponsor of this fantastic program. that we heard on these that our audience is going to hear. that you can change the way alignment that you bring up that you make better products that some of the guests talked that I can do the things that And that was legitimately a but also have that cutoff point of the day something that I'm going to the ability to do that and something that I hadn't to deal with that. on the don't be afraid to raise and being able to say, I that the audience is going to learn And that when you say that, not right now, leaders that we have on. I really appreciate it. Audience, we want to thank

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AWS Partner Showcase S1E3 2022 035 Stephanie Curry and Danielle Greshock


 

>>Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host. Lisa Martin. We've got two female rock stars here with me next. Stephanie Curry joins us the worldwide head of sales and go to market strategy for AWS at NetApp and Danielle GShock is back one of our QM ISV PSA director at AWS. Looking forward to a great conversation, ladies, about a great topic, Stephanie, let's go ahead and start with you. Give us an overview of your story, how you got into tech and what inspired you. >>Thanks so much, Lisa and Danielle. It's great to be on this show with you. Thank you for that. My name's Stephanie curs. Lisa mentioned I'm the worldwide head of sales for AWS at NetApp and run a global team of sales people that sell all things AWS going back 25 years now, when I first started my career in tech, it was kind of by accident. I'd come from a different background. I have a business background and a technical background from school, but had been in a different career. And I had an opportunity to try something new. I had an ally really that reached out to me and said, Hey, you'd be great for this role. And I thought, I'd take a chance. I was curious. And it, it turned out to be a 25 year career that I'm really, really excited about and, and really thankful for that person for introducing me to the, to the industry >>25 years in counting. I'm sure Danielle, we've talked about your background before. So what I wanna focus on with you is the importance of diversity for high performance. I know what a machine AWS is, and Stephanie, I'll come back to you with the same question, but talk about that, Danielle, from your perspective, that importance for diversity to drive the performance. >>Yeah. I truly believe that, you know, in order to have high performing teams, that you have to have people from all different types of backgrounds and experiences. And we do find that oftentimes being, you know, field facing, if we're not reflecting our customers and connecting with them deeply on, on the levels that they're at, we, we end up missing them. And so for us, it's very important to bring people of lots of different technical backgrounds experiences. And of course, both men, women, and underrepresented minorities, and put that forth to our customers in order to make that connection and to end up with better outcomes. So >>Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity for creating highly performing teams and organizations. >>I really aligned with Danielle on the comment she made. And in addition to that, you know, just from building teams in my career note, we've had three times as many women on my team since we started a year ago and our results are really showing in that as well. We find the teams are stronger, they're more collaborative and to Danielle's point really not only our partners, but our customers themselves. So this really creates connections, which are really, really important to scale our businesses and, and really meet the customer where they're at as well. So huge proponent of that ourselves, and really finding that we have to be intentional in our hiring and intentional in how we attract diversity to our teams. >>So Stephanie let's stay with you. So a three X increase in women on the team in a year, especially the kind of last year that we've had is really incredible. I, I like your, I, your thoughts on there needs to be a, there needs to be focus and, and thought in how teams are hired. Let's talk about attracting and retaining those women now, especially in sales roles, we all know the number, the percentages of women in technical roles, but what are some of the things that, that you do Stephanie, that NetApp does to attract and retain women in those sales roles? >>The, the attracting part's really interesting. And we find that, you know, you, you read the stats and I'd say in my experience, they're also true in the fact that a lot of women would look at a job description and say, I can't do a hundred percent of that. So I'm not even going to apply with the women that we've attracted to our team. We've actually intentionally reached out and targeted those people in a good way to say, Hey, we think you've got what it takes. Some of the feedback I've got from those women are, gosh, I didn't think I could ever get this role. I didn't think I had the skills to do that. And they've been hired and they are doing a phenomenal job. In addition to that, I think a lot of the feedback I've got from these hires are, Hey, it's an aggressive sales is aggressive. Sales is competitive. It's not an environment that I think I can be successful in. And what we show them is bring those softer skills around collaboration, around connection, around building teams. And they do, they do bring a lot of that to the team. Then they see others like them there and they know they can be successful cuz they see others like them on the team. >>The whole concept of we can't be what we can't see, but we can be what we can see is so important. You said a couple things, Stephanie, that really stuck with me. And one of 'em was an, an interview on the cube I was doing, I think a couple weeks ago about women in tech. And the stat that we talked about was that women will apply will not apply for a job unless they meet 100% of the skills and the requirements that it's listed, but men will, if they only meet 60. And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. It's a huge challenge, but the softer skills, as you mentioned, especially in the last two years, plus the ability to communicate, the ability to collaborate are incredibly important to, to drive that performance of, of any team of any business. >>Absolutely. >>Danielle, talk to me about your perspective in AWS as well for attracting and retaining talent and, and, and particularly in some of those challenging roles like sales that as Stephanie said, can be known as aggressive. >>Yeah, for sure. I mean, my team is focused on the technical aspect of the field and we definitely have an uphill battle for sure. Two things we are focused on first and foremost is looking at early career women and that how we, how can we bring them into this role, whether in they're in support functions, cl like answering the phone for support calls, et cetera, and how, how can we bring them into this organization, which is a bit more strategic, more proactive. And then the other thing that as far as retention goes, you know, sometimes there will be women who they're on a team and there are no other women on that team. And, and for me, it's about building community inside of AWS and being part of, you know, we have women at solution architecture organizations. We have, you know, I just personally connect people as well and feel like, oh, you should meet this person. Oh, you should talk to that person. Because again, sometimes they can't see someone on their team like them and they just need to feel anchored, especially as we've all been, you know, kind of stuck at home during the pandemic, just being able to make those connections with women like them has been super important and just being a long tenure Amazonian, that's definitely one thing I'm able to, to bring to the table as well. >>That's so important and impactful and spreads across organizations in a good way. Daniel let's stick with you. Let's talk about some of the allies that you've had sponsors, mentors that have really made a difference. And I said that in past tense, but I also mean in present tense, who are some of those folks now that really inspire you? >>Yeah. I mean, I definitely would say that one of my mentors and someone who ha has been a sponsor of my career has Matt ion, who is one of our control tower GMs. He has really sponsored my career and definitely been a supporter of mine and pushed me in positive ways, which has been super helpful. And then other of my business partners, you know, Sabina Joseph who's cube alum as well. She definitely has been, was a fabulous partner to work with. And, you know, between the two of us for a period of time, we definitely felt like we could, you know, conquer the world. It's very great to go in with a, with another strong woman, you know, and, and get things done inside of an organization like AWS. >>Absolutely. And know S I've had, I've been agreed here several times. So Stephanie, same question for you. You talked a little bit about your kind of, one of your original early allies in the tech industry, but talk to me about allies sponsors, mentors who have, and continue to make a difference in your life. >>Yeah. And, you know, I think it's a great differentiation as well, right? Because I think that mentors teach us sponsors show us the way and allies make room for us at the table. And that is really key difference. I thinks also as women leaders, we need to make room for others at the table too, and not forget those softer skills that we bring to the table. Some of the things that Danielle mentioned as well about making those connections for others, right. And making room for them at the table. Some of my allies, a lot of them are men. Brian ABI was my first mentor. He actually is in the distribution, was in distribution with advent tech data no longer there, Cory Hutchinson, who's now at Hashi Corp. He's also another ally of mine and remains an ally of mine, even though we're not at the same company any longer. So a lot of these people transcend careers and transcend different positions that I've held as well and make room for us. And I think that's just really critical when we're looking for allies. And when allies are looking for us, >>I love how you described allies, mentors and sponsors Stephanie. And the difference, I didn't understand the difference between a mentor and a sponsor until a couple of years ago. Do you talk with some of those younger females on your team so that when they come into the organization and maybe they're fresh outta college, or maybe they've transitioned into tech so that they can also learn from you and understand the importance and the difference between the allies and the sponsors and the mentors? >>Absolutely. And I think that's really interesting because I do take an extra approach and extra time to really reach out to the women that have joined the team. One, I wanna make sure they stay right. I don't want them feeling, Hey, I'm alone here and I need to, I need to go do something else. And they are located around the world, on my team. They're also different age groups. So early in career, as well as more senior people and really reaching out, making sure they know that I'm there. But also as Danielle had mentioned, connecting them to other people in the community that they can reach out to for those same opportunities and making room for them >>Make room at the table. It's so important. And it can, you never know what a massive difference and impact you can make on someone's life. And I, and I bet there's probably a lot of mentors and sponsors and allies of mine that would be surprised to know the massive influence they've had Danielle back. Let's talk about some of the techniques that you employ that AWS employs to make the work environment, a great place for women to really thrive and, and be retained as Stephanie was saying. Of course that's so important. >>Yeah. I mean, definitely I think that the community building, as well as we have a bit more programmatic mentorship, we're trying to get to the point of having a more programmatic sponsorship as well. But I think just making sure that, you know, both E everything from recruit to onboard to ever boarding that they they're the women who come into the organization, whether it's they're coming in on the software engineering side or the field side or the sales side that they feel as though they have someone working with them to help them drive their career. Those are the key things that were, I think from an organizational perspective are happening across the board. For me personally, when I run my organization, I'm really trying to make sure that people feel that they can to me at any time open door policy, make sure that they're surfacing any times in which they are feeling excluded or anything like that, any challenges, whether it be with a customer, a partner, or with a colleague. And then also of course, just making sure that I'm being a good sponsor to, to people on my team. That is key. You can talk about it, but you have to start with yourself as well. >>That's a great point. You you've got to, to start with yourself and really reflect on that and, and look, am I, am I embodying what it is that I need? And not that I know they need that focused, thoughtful intention on that is so importants, let's talk about some of the techniques that you use that NetApp uses to make the work environment, a great place for those women are marginalized communities to really thrive. >>Yeah. And I appreciate it. And it much like Danielle and much like AWS, we have some of those more structured programs, right around sponsorship and around mentorship, probably some growth there, opportunities for allies, because I think that's more of a newer concept in really an informal structure around the allies, but something that we're growing into at NetApp on my team personally, I think leading by example is really key. And unfortunately, a lot of the life stuff still lands on the women, whether we like it or not, I have a very active husband in our household, but I still carry when it push comes to shove it's on me. And I wanna make sure that my team knows it's okay to take some time and do the things you need to do with your family. I'm I show up as myself authentically and I encourage them to do the same. >>So it's okay to say, Hey, I need to take a personal day. I need to focus on some stuff that's happening in my personal life this week. Now obviously make sure your job' covered, but just allowing some of that softer vulnerability to come into the team as well, so that others, men and women can feel they can do the same thing. And that it's okay to say, I need to balance my life and I need to do some other things alongside. So it's the formal programs, making sure people have awareness on them. I think it's also softly calling people out on biases and saying, Hey, I'm not sure if you know, this landed that way, but I just wanted to make you aware. And usually the feedback is, oh my gosh, I didn't know. And could you coach me on something that I could do better next time? So all of this is driven through our NetApp formal programs, but then it's also how you manifest it on the teams that we're leading. >>Absolutely. And sometimes having that mirror to reflect into can be really eye-opening and, and allow you to, to see things in a completely different light, which is great. You both talked about kind of being what you can see. And, and I know both companies are obsess customer obsessed in a good way. Talk to me a little bit, Danielle, go back over to you about the AWS NetApp partnership. Some of the maybe alignment on, on performance on obviously you guys are very well aligned in terms of that, but also it sounds like you're quite aligned on diversity and inclusion. >>Well, we definitely do. We have the best partnerships with companies in which we have these value alignments. So I think that is a positive thing, of course, but just from a, from a partnership perspective, you know, from my five now plus years of being a part of the APN, this is, you know, one of the most significant years with our launch of FSX for NetApp, with that key key service, which we're making available natively on AWS. I, I can't think of a better Testament to the, to the partnership than that. And that's doing incredibly well and it really resonates with our customers. And of course it started with customers and their need for NetApp. So, you know, that is a reflection, I think, of the success that we're having together. >>And Stephanie talk to about the partnership from your perspective, NetApp, AWS, what you guys are doing together, cultural alignment, but also your alignment on really bringing diversity into drive performance. >>Yeah, I think it's a, a great question. And I have to say it's just been a phenomenal year. Our relationship has started before our first party service with FSX N but definitely just the trajectory between the two companies since the announcement about nine months ago has just taken off to a, a new level. We feel like an extended part of the family. We worked together seamlessly. A lot of the people on my team often say we feel like Amazonians, and we're really part of this transformation at NetApp from being that storage hardware company, into being an ISV and a cloud company. And we could not do this without the partnership with AWS and without the first party service of Fs XM that we've recently released. I think that those joint values that Danielle referred to are critical to our success, starting with customer obsession and always making sure that we are doing the right thing for the customer. >>We coach our team teams all the time on if you are doing the right thing for the customers, you cannot do anything wrong. Just always put the customer at the dis in the center of your decisions. And I think that there is a lot of best practice sharing and collaboration as we go through this change. And I think a lot of it is led by the diverse backgrounds that are on the team, female, male race, and so forth, and just to really have different perspectives and different experiences about how we approach this change. So we definitely feel like we're part of the family. We are absolutely loving working with the AWS team and our team knows that we are the right place, the right time with the right people. >>I love that last question for each of you. And I wanna stick with you Stephanie advice to your younger self, think back 25 years. What advice would you seen what you've accomplished and maybe the, the turns and, and serendipitous route that you've taken along the way, what would you advise your younger Stephanie self? >>I would say keep being curious, right? Keep being curious, keep asking questions. And sometimes when you get a no, it's not a bad thing, it just means not right now and find out why and, and try to get feedback as to why maybe that wasn't the right opportunity for you, but, you know, just go for what you want. Continue to be curious, continue to ask questions and find a support network of people around you that wanna help you because they are there and they are, they wanna see you be successful too. So never be shy about that stuff. >>Absolutely. And I always say failure does not have to be a bad F word. A no can be the beginning of something. Amazing. Danielle, same question for you. Thinking back to when you first started in your career, what advice would you give your younger self? >>Yeah, I think the advice I'd give my younger self would be, don't be afraid to put yourself out there. It's certainly, you know, coming from an engineering background, maybe you wanna stay behind the scenes, not, not do a presentation, not do a public speaking event, those types of things, but back to what the community really needs. This thing, you know, I genuinely now took me a while to realize it, but I realized I needed to put myself out there in order to, you know, allow younger women to see what they could be. So that would be the advice I would give. Don't be afraid to put yourself out there. >>Absolutely. That advice that you both gave are, is so fantastic, so important and so applicable to everybody. Don't be afraid to put yourself out there, ask questions. Don't be afraid of a, no, that it's all gonna happen at some point or many points along the way. That can also be good. So thank you ladies. You inspired me. I appreciate you sharing what AWS and NetApp are doing together to strengthen diversity, to strengthen performance and the advice that you both shared for your younger was brilliant. Thank you. >>Thank you. >>Thank you >>For my guests. I'm Lisa Martin. You're watching the AWS partner showcase. See you next time.

Published Date : May 18 2022

SUMMARY :

Welcome to the AWS partner showcase season one, episode three women And I had an opportunity to try something new. So what I wanna focus on with you is the importance of diversity for And we do find that oftentimes being, you know, field facing, if we're not reflecting Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity And in addition to that, you know, just from building teams but what are some of the things that, that you do Stephanie, that NetApp does to attract and retain And we find that, you know, you, you read the stats and I'd say in my And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. Danielle, talk to me about your perspective in AWS as well for attracting and retaining just being able to make those connections with women like them has been super important and And I said that in past tense, between the two of us for a period of time, we definitely felt like we could, you know, conquer the world. in the tech industry, but talk to me about allies sponsors, mentors who have, And I think that's just really critical when we're looking for allies. I love how you described allies, mentors and sponsors Stephanie. the community that they can reach out to for those same opportunities and making room for them Let's talk about some of the techniques that you employ that AWS employs But I think just making sure that, you know, both E everything from so importants, let's talk about some of the techniques that you use that NetApp And I wanna make sure that my team knows it's okay to And that it's okay to say, I need to balance my life and Talk to me a little bit, Danielle, go back over to you about the AWS NetApp APN, this is, you know, one of the most significant years with our launch of FSX for NetApp, And Stephanie talk to about the partnership from your perspective, NetApp, And I have to say it's just been a phenomenal year. And I think that there is a lot of best practice sharing and collaboration as we go through And I wanna stick with you Stephanie advice to your younger And sometimes when you get a no, it's not a bad thing, Thinking back to when you first started in It's certainly, you know, coming from an engineering background, maybe you wanna stay behind the scenes, I appreciate you sharing what AWS and NetApp are See you next time.

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Vera Reynolds & Danielle Greshock | AWS Partner Showcase S1E3


 

>>Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host. Lisa Martin. I've got two female rock stars joining me. Next Vera Reynolds is here engineering manager, telemetry at honeycomb, and one of our Cub alumni, Danielle GShock ISV PSA director at AWS joins us as well. Ladies. It's great to have you talking about a very important topic today. >>Thanks for having us. Yeah, thanks for having me. Appreciate it. >>Of course, Vera, let's go ahead and start with you. Tell me about your background and tech. You're coming up on your 10th anniversary. Happy anniversary. >>Thank you. That's right. I can't believe it's been 10 years, but yeah, I started in tech in 2012. I was an engineer for most of that time. And just recently, as of March switched to engineering management here at honeycomb and, you know, throughout my career, I was very much interested in all the things, right. And it was a big FOMO as far as trying a few different companies and products, and I've done things from web development to mobile, to platforms. It would be apt to call me a generalist. And in the more recent years, I was sort of gravitating more towards developer tool space. And for me, that came in the form of cloud Foundry circle CI, and now honeycomb. I actually had my eye on honeycomb for a while before joining, I came across a blog post by charity majors. Who's one of our founders and she was actually talking about management and how to pursue that and whether or not it's right for your career. >>And so I was like, who is this person? I really like her found the company. They were pretty small at the time. So I was sort of keeping my eye on them. And then when the time came around for me to look again, I did a little bit more digging, found a lot of talks about the product. And on the one hand, they really spoke to me as the solution. They talked about developers owning their coding in production and answering questions about what is happening, what are your users seeing? And I felt that pain, I got what they were trying to do. And also on the other hand, every talk I saw at the time was from an amazing woman, which I haven't seen before. So I came across charity majors again, Christine Young, who's our other founder. And then Liz Frank Jones, who's our, our principal developer advocate. And that really sealed the deal for me as far as wanting to work here. >>Yeah. Honeycomb is interesting. This is a female founded company. You two leaders, you mentioned that you liked the technology, but you were also attracted because you saw females and the leadership position. Talk to me a little bit about what that's like working for a female led organization at honeycomb. >>Yeah. You know, historically we have tried not to over index on that because there was this maybe fear or rareness of it taking away from our legitimacy as an engineering organization, from our success as a company. But I'm seeing that rhetoric shift recently because we believe that with great responsibility with great power comes great responsibility. And we're trying to be more intentional as far as using that attribute of our company. So I would say that for me, it was a choice between a few offers, right. And that was a selling point, for sure, because again, I've never experienced it and I've really seen how much they walk that walk. Even me being here and me moving into management, I think were both ways in which they really put a lot of trust and support in me. And so I it's been a great ride. >>Excellent. Sounds like it. Before we bring Danielle in to talk about the partnership. I do wanna have you here, talk to the audience a little bit about honeycomb, what technology it's delivering and what are its differentiators. >>Yeah, absolutely. So honeycomb is an observability tool that enables engineers to answer questions about the code that runs in production. And we work with a number of various customers. Some of them are Vanguards, slack. Hello, fresh. Just to name a couple. If you're not familiar with observability tooling, it's akin to traditional application performance monitoring, but we believe that observability is succeeding APM because APM tools were built at the time of monoliths and they just weren't designed to help us answer questions about complex distributed systems that we work with today, where things can go wrong anywhere in that chain. And you can't predict what you're gonna need to ask ahead of time. So some of the ways that we are different is our ability to store and query really rich data, which we believe is the key to understanding those complex systems. What I mean by rich data is something that has a lot of attributes. >>So for example, when an error happens, knowing who it happened to, which user ID, which I don't know region, they were in, what, what they were doing at the time and what was happening at the rest of your system. And our ingest engine is really fast. You could do it in as little as three seconds and we call data like this. I said, kind of rich data, contextual data. We refer it as having high ity and high dimensionality, which are big words. But at the end of the day, what that means is we can store and we can query this data and we can do it really fast. And to give you an example of how that looks for our customers, let's say you have a developer team who are using honeycomb to understand and observe their system. And they get a report that a user is experiencing a slowdown or something's wrong. >>They can go into honeycomb and figure out that this only happens to users who are using a particular language pack with their app. And they operated their app last week, that it only happens when they are trying to upload a file. And so it's this level of granularity and being able to zoom in and out under data that allows you to understand what's happening, especially when you have an incident going on, right. Or your really important high profile customer is telling you that something's wrong. And we can do that. Even if everything else in your other tools looks fine, right? All of your dashboards are okay. You're not actually getting paged on it, but your customers are telling you that something's wrong. And we believe that's where we shine in helping you there. >>Excellent. It sounds like that's where you really shine that realtime visibility is so critical these days. Danielle, Danielle, wanna bring you into the conversation. Talk to us a little bit about the honeycomb partnership from the AWS lens. >>Yeah. So excuse me, observability is obviously a very important segment in the cloud space, very important to AWS, because a lot of all of our customers, as they build their systems distributed, they need to be able to see where, where things are happening in the complex systems that they're building. And so honeycomb is a, is an advanced technology partner. They've been working with us for quite some time and they have a, their solution is listed on the marketplace. Definitely something that we see a lot of demand with our customers, and they have many integrations, which, you know, we've seen is key to success. Being able to work seamlessly with the rest of the services inside of the AWS platform. And I know that they've done some, some great things with people who are trying to develop games on top of AWS things in that area as well. And so very important partner in the observa observability market that we have >>You back to you, let's kind of unpack the partnership, the significance that honeycomb ha is getting from being partners with an organization as potent and pivotal as AWS. >>Yeah, absolutely. I know that this predates me to some extent, but I know for a long time, AWS and honeycomb has really pushed the envelope together. And I think it's a beneficial relationship for both ends. There is kind of two ways of looking at it. On the one side, there is our own infrastructure. So honeycomb runs on AWS and actually one of our critical workloads that supports that fast query engine that I mentioned uses Lambda. And it does so in a pretty Orthodox way. So we've had a long standing conversation with the AWS team as far as drawing outside those lines and kind of figuring out how to use the technology in a way that works for us and hopefully will work for other customers of theirs as well. That also allows us to ask for early access for certain features when they become available. >>And then that way we can be sort of the Guinea pigs and try things out in a way that migrates our system and optimizes our own performance, but also allows again, other customers of AWS to follow in that path. And then the other side of that partnership is really supporting our customers who are both honeycomb users and AWS users, because it's, as you imagine, quite a big overlap, and there are certain ways in which we can allow our customers to more easily get their data from AWS to honeycomb. So for example, last year we built a tool based on the new Lambda extension capability that allowed our users who run their applications in Lambdas to get that tele, telemetry data out of their applications and into honeycomb and it land was win-win >>Excellent. So I'm hearing a lot of synergies from a technology perspective, you're sticking with you, and then Danielle will bring you in. Let's talk about how honeycomb supports D and I across its organization. And how is that synergistic with AWS's approach? Yeah, >>Yeah, absolutely. So I, I sort of alluded to that hesitancy to over index on the women led aspect of ourselves. But again, a lot of things are shifting, we're growing a lot. And so we are recognizing that we need to be more intentional with our DEI initiatives, and we also notice that we can do better and we should do better. And to that, and we're doing a few things differently that are pretty recent initiatives. We are partnering with organizations that help us target specific communities that are underrepresented in tech. Some examples would be after tech hu Latinas in tech among a number of others. And another initiative is DEI head start. That's something that is an internal practice that we started that includes reaching out to underrepresented applicants before any new job for honeycomb becomes live. So before we posted to LinkedIn, before it's even live on our job speech, and the idea there is to kind of balance our pipeline of applicants, which the hope is we'll lead to more diverse hires in the long term. >>That's a great focus there. Danielle, I know we've talked about this before, but for the audience, in terms of the context of the honeycomb partnership, the focus at AWS for D E and I is really significant, unpack that a little bit for us. >>Well, let me just bring it back to just how we think about it with the companies that we work with, but also in, in terms of, you know, what we want to be able to do, excuse me, it's very important for us to, you know, build products that reflect the customers that we have. And I think, you know, working with a company like honeycomb that is looking to differentiate in a space by, by bringing in, you know, the experiences of many different types of people I genuinely believe. And I'm sure Vera also believes that by having those diverse perspectives, that we're able to then build better products for our customers. And, you know, it's one of, one of our leadership principles is, is rooted in this. I write a lot, it asks for us to seek out diverse perspectives and you can't really do that if everybody kind of looks the same and thinks the same and has the same background. So I think that is where our de and I, you know, I thought process is rooted and, you know, companies like honeycomb that give customers choice and differentiate and help them to do what they need to do in their unique environments is super important. So >>The, the importance of thought diversity cannot be underscored enough. It's something that is, can be pivotal to organizations. And it's very nice to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. You, I think you mentioned this, the DEI headstart program, that's an internal program at honeycomb. Can you shed a little bit of light on that? >>Yeah, that's right. And I actually am in the process of hiring a first engineer for my team. So I'm learning a lot of these things firsthand and how it works is we try to make sure to pre-load our pipeline of applicants for any new job opening we have with diverse candidates to the best of our abilities. And that can involve partnering with the organizations that I mentioned or reaching out to our internal network and make sure that we give those applicants a head start, so to speak. >>Excellent. I like that. Danielle, before we close, I wanna get a little bit of, of your background. We've got various background in tech, she's celebrating her 10th anniversary. Give me a, a short kind of description of the journey that you've navigated through being a female in technology. >>Yeah, thanks so much. I really appreciate being able to share this. So I started as a software engineer back actually in the late nineties during the, the first.com bubble and have, have spent quite a long time actually as an individual contributor, probably working in software engineering teams up through 2014 at a minimum until I joined AWS as a customer facing solutions architect. I do think spending a lot of time, hands on, definitely helped me with some of the imposter syndrome issues that folks suffer from not to say I don't at all, but it, it certainly helped with that. And I've been leading teens at AWS since 2015. So it's really been a great ride. And like I said, I'm very happy to see all of our engineering teams change as far as their composition. And I'm, I'm grateful to be part of it. >>It's pretty great to be able to witness that composition change for the better last question for each of you. And we're almost out of time and Danielle, I'm gonna stick with you. What's your advice or your recommendations for women who either are thinking about getting into tech or those who may be in tech, maybe they're in individual contributor positions and they're not sure if they should apply for that senior leadership position. What do you advise them to do? >>I mean, definitely for the individual contributors, tech tech is a great career direction and you will always be able to find women like you, you have to maybe just work a little bit harder to join, have community in that. But then as a leader, representation is very important and we can bring more women into tech by having more leaders. So that's my, you just have to take the lead, >>Take the lead, love it there. Same question for you. What's your advice and recommendations for those maybe future female leaders in tech? >>Yeah, absolutely. Danielle mentioned imposter syndrome and I think we all struggle with it from time to time, no matter how many years it's been. And I think for me, for me, the advice would be if you're starting out, don't be afraid to ask questions and don't be afraid to kind of show a, a little bit of ignorance because we've all been there. And I think it's on all of us to remember what it's like to not know how things work. And on the flip side of that, if you are a more senior IC or in a leadership role, also being able to model just saying, I don't know how this works and going and figuring out answers together because that was a really powerful shift for me early in my career is just to feel like I can say that I don't know something. >>I totally agree. I've been in that same situation where just ask the question because you I'm guaranteed. There's a million other people in the room that probably has the, have the same question. And because of imposter syndrome, don't wanna admit, I don't understand that. Can we back up, but I agree with you. I think that is one of the best things. Raise your hand, ask a question, ladies. Thank you so much for joining me talking about honeycomb and AWS, what you're doing together from a technology perspective and the focus efforts that each company has on D and I, we appreciate your insights. >>Thank you so much for having us great talking to you. >>My pleasure, likewise for my guests, I'm Lisa Martin. You're watching the AWS partner showcase women in check.

Published Date : May 13 2022

SUMMARY :

It's great to have you talking about a very important topic today. Yeah, thanks for having me. Of course, Vera, let's go ahead and start with you. And for me, that came in the form of cloud Foundry circle CI, And on the one hand, they really spoke to me as Talk to me a little bit about what that's like working for a female led organization at honeycomb. And that was a I do wanna have you here, talk to the audience a little bit about honeycomb, what technology it's And you can't predict what you're gonna need to ask ahead of time. And to give you an example of And we believe that's where we shine in helping you there. Talk to us a little bit about the And I know that they've done some, some great things with You back to you, let's kind of unpack the partnership, the significance that I know that this predates me to some extent, And then that way we can be sort of the Guinea pigs and try things out in a way that migrates And how is that synergistic with AWS's approach? And so we are recognizing that we need to be more intentional with our DEI initiatives, of the context of the honeycomb partnership, the focus at AWS for And I think, you know, working with a company like honeycomb that is looking to differentiate hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. And I actually am in the process of hiring a first engineer for Danielle, before we close, I wanna get a little bit of, of your background. And I'm, I'm grateful to be part of it. And we're almost out of time and Danielle, I'm gonna stick with you. is very important and we can bring more women into tech by having more leaders. Take the lead, love it there. And on the flip side of that, if you are a more senior IC or in I've been in that same situation where just ask the question because you I'm guaranteed. partner showcase women in check.

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AWS Partner Showcase 2022 035 Vera Reynolds and Danielle Greshock


 

>>Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host. Lisa Martin. I've got two female rock stars joining me. Next Vera Reynolds is here engineering manager, telemetry at honeycomb, and one of our Cub alumni, Danielle GShock ISV PSA director a at AWS joins us as well. Ladies. It's great to have you talking about a very important topic today. >>Thanks for having us. Yeah, thanks for having me. Appreciate it. >>Of course, Vera, let's go ahead and start with you. Tell me about your background and tech. You're coming up on your 10th anniversary. Happy anniversary. >>Thank you. That's right. I can't believe it's been 10 years, but yeah, I started in tech in 2012. I was an engineer for most of that time. And just recently, as of March switched to engineering management here at honeycomb and, you know, throughout my career, I was very much interested in all the things, right. And it was a big FOMO as far as trying a few different companies and products. And I've done things from web development to mobile, to platforms. It would be apt to call me a generalist. And in the more recent years, I was sort of gravitating more towards developer tool space. And for me, that came in the form of cloud Foundry circle CI, and now honeycomb. I actually had my eye on honeycomb for a while before joining, I came across a blog post by charity majors. Who's one of our founders and she was actually talking about management and how to pursue that and whether or not it's right for your career. >>And so I was like, who is this person? I really like her found the company. They were pretty small at the time. So I was sort of keeping my eye on them. And then when the time came around for me to look again, I did a little bit more digging, found a lot of talks about the product. And on the one hand, they really spoke to me as the solution. They talked about developers owning their coding in production and answering questions about what is happening, what are your users seeing? And I felt that pain, I got what they were trying to do. And also on the other hand, every talk I saw at the time was from an amazing woman, which I haven't seen before. So I came across charity majors again, Christine yen, who our other founder, and then Liz Frank Jones, who our principal developer advocate. And that really sealed the deal for me as far as wanting to work here. >>Yeah. Honeycomb is interesting. This is a female founded company. You're two leaders. You mentioned that you like the technology, but you were also attracted because you saw females in the leadership position. Talk to me a little bit about what that's like working for a female led organization at honeycomb. >>Yeah. You know, historically we have tried not to over index on that because there was this maybe fear or rareness of it taking away from our legitimacy as an engineering organization, from our success as a company. But I'm seeing that rhetoric shift recently because we believe that with great responsibility with great power comes great responsibility. And we're trying to be more intentional as far as using that attribute of our company. So I would say that for me, it was a choice between a few offers, right. And that was a selling point, for sure, because again, I've never experienced it and I've really seen how much they walk that walk. Even me being here and me moving into management, I think were both ways in which they really put a lot of trust and support in me. And so I it's been a great ride. >>Excellent. Sounds like it. Before we bring Danielle in to talk about the partnership. I do wanna have you here, talk to the audience a little bit about honeycomb, what technology it's delivering and what are its differentiators. >>Yeah, absolutely. So honeycomb is an observability tool that enables engineers to answer questions about the code that runs in production. And we work with a number of various customers. Some of them are Vanguard, slack. Hello, fresh. Just to name a couple. If you're not familiar with observability tooling, it's akin to traditional application performance monitoring, but we believe that observability is succeeding APM because APM tools were built at the time of monoliths and they just weren't designed to help us answer questions about complex distributed systems that we work with today, where things can go wrong anywhere in that chain. And you can't predict what you're gonna need to ask ahead of time. So some of the ways that we are different is our ability to store and query really rich data, which we believe is the key to understanding those complex systems. What I mean by rich data is something that has a lot of attributes. >>So for example, when an error happens, knowing who it happened to, which user ID, which I don't know region, they were in, what, what, what they were doing at the time and what was happening at the rest of your system. And our ingest engine is really fast. You can do it in as little as three seconds and we call data like this. I said, kind of rich data, contextual data. We refer it as having high ity and high dimensionality, which are big words. But at the end of the day, what that means is we can store and we can query this data and we can do it really fast. And to give you an example of how that looks for our customers, let's say you have a developer team who are using comb to understand and observe their system. And they get a report that a user is experiencing a slowdown or something's wrong. >>They can go into honeycomb and figure out that this only happens to users who are using a particular language pack with their app. And they operated their app last week, that it only happens when they are trying to upload a file. And so it's this level of granularity and being able to zoom in and out under data that allows you to understand what's happening, especially when you have an incident going on, right. Or your really important high profile customer is telling you that something's wrong. And we can do that. Even if everything else in your other tools looks fine, right? All of your dashboards are okay. You're not actually getting paged on it, but your customers are telling you that something's wrong. And we believe that's where we shine in helping you there. >>Excellent. It sounds like that's where you really shine that real time visibility is so critical these days. Danielle, Danielle, wanna bring you into the conversation. Talk to us a little bit about the honeycomb partnership from the AWS lens. >>Yeah. So excuse me, observability is obviously a very important segment in the cloud space, very important to AWS, because a lot of all of our customers, as they build their systems distributed, they need to be able to see where, where things are happening in the complex systems that they're building. And so honeycomb is a, is an advanced technology partner. They've been working with us for quite some time and they have a, their solution is listed on the marketplace. Definitely something that we see a lot of demand with our customers, and they have many integrations, which, you know, we've seen is key to success. Being able to work seamlessly with the rest of the services inside of the AWS platform. And I know that they've done some, some great things with people who are trying to develop games on top of AWS things in that area as well. And so very important partner in the observa observability market that we have. >>Vera a back to you, let's kind of unpack the partnership, the significance that honeycomb ha is getting from being partners with an organization as potent and pivotal as AWS. >>Yeah, absolutely. I Don know that this Predates me to some extent, but I Don know for a long time, AWS and honeycomb has really pushed the envelope together. And I think it's a beneficial relationship for both ends. There's kind of two ways of looking at it. On the one side, there is our own infrastructure. So honeycomb runs on AWS and actually one of our critical workloads that supports that fast query engine that I mentioned uses Lambda. And it does also in a pretty unorthodox way. So we've had a long standing conversation with the AWS team as far as drawing outside those lines and kind of figuring out how to use the technology in a way that works for us and hopefully will work for other customers of theirs as well. That also allows us to ask for early access for certain features when they become available. >>And then that way we can be sort of the Guinea pigs and try things out in a way that migrates our system and optimizes our own performance, but also allows again, other customers of AWS to follow in that path. And then the other side of that partnership is really supporting our customers who are both honeycomb users and AWS users, because it's, as you imagine, quite a big overlap, and there are certain ways in which we can allow our customers to more easily get their data from AWS to honeycomb. So for example, last year, we built a tool based on the new Lambda extension capability that allowed our users who run their applications in Lambdas to get that tele telemetry data out of their applications and into honeycomb and demand was win-win >>Excellent. So I'm hearing a lot of synergies from a technology perspective, you're sticking with you, and then Danielle will bring you in. Let's talk about how honeycomb supports D E and I across its organization. And how is that synergistic with AWS's approach Vera? >>Yeah, absolutely. So I sort of alluded to that hesitancy to over index on the women led aspect of ourselves. But again, a lot of things are shifting, we're growing a lot. And so we are recognizing that we need to be more intentional with our DEI initiatives, and we also notice that we can do better and we should do better. And to that end, we're doing a few things differently that are pretty recent initiatives. We are partnering with organizations that help us target specific communities that are underrepresented in tech. Some examples would be Africa, tech hu Latinas in tech among a number of others. And another initiative is DEI head start. That's something that is an internal practice that we started that includes reaching out to underrepresented applicants before any new job for honeycomb becomes live. So before we posted to LinkedIn, before it's even live on our job speech, and the idea there is to kind of balance our pipeline of applicants, which the hope is will lead to more diverse hires in the long term. >>That's a great focus there. Danielle, I know we've talked about this before, but for the audience, in terms of the context of the honeycomb partnership, the focus at AWS for D E and I is really significant, unpack that a little bit for us. >>Well, let me just bring it back to just how we think about it with the companies that we work with, but also in, in terms of, you know, what we want to be able to do, excuse me, it's very important for us to, you know, build products that reflect the customers that we have. And I think, you know, working with a company like honeycomb that is looking to differentiate in a space by, by bringing in, you know, the experiences of many different types of people I genuinely believe. And I'm sure Vera also believes that by having those diverse perspectives, that we're able to then build better products for our customers. And, you know, it's one of, one of our leadership principles is, is rooted in this. I write a lot, it asks for us to seek out diverse perspectives and you can't really do that if everybody kind of looks the same and thinks the same and has the same background. So I think that is where our de and I, you know, I thought process is rooted and, you know, companies like honeycomb that give customers choice and differentiate and help them to do what they need to do in their unique environments is super important. So >>The, the importance of thought diversity cannot be underscored enough. It's something that is, can be pivotal to organizations. And it's very nice to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. You, I think you mentioned this, the DEI head start program, that's an internal program at honeycomb. Can you shed a little bit of light on that? >>Yeah, that's right. And I actually am in the process of hiring a first engineer for my team. So I'm learning a lot of these things firsthand and how it works is we try to make sure to pre-load our pipeline of applicants for any new job opening we have with diverse candidates to the best of our abilities. And that can involve partnering with the organizations that I mentioned or reaching out to our internal network and make sure that we give those applicants a head start, so to speak. >>Excellent. I like that. Danielle, before we close, I wanna get a little bit of, of your background. We've got various background in tech, she's celebrating her 10th anniversary. Give me a, a short kind of description of the journey that you've navigated through being a female in technology. >>Yeah, thanks so much. I really appreciate being able to share this. So I started as a software engineer back actually in the late nineties during the, the first.com bubble and have, have spent quite a long time actually as an individual contributor, probably working in software engineering teams up through 2014 at a minimum until I joined AWS as a customer facing solutions architect. I do think spending a lot of time, hands on, definitely helped me with some of the imposter syndrome issues that folks suffer from not to say I don't at all, but it, it certainly helped with that. And I've been leading teen at AWS since 2015. So it's really been a great ride. And like I said, I'm very happy to see all of our engineering teams change as far as their composition. And I'm, I'm grateful to be part of it. >>It's pretty great to be able to witness that composition change for the better last question for each of you. And we're almost out of time and Danielle, I'm gonna stick with you. What's your advice, your recommendations for women who either are thinking about getting into tech or those who may be in tech, maybe they're in individual contributor positions, and they're not sure if they should apply for that senior leadership position. What do you advise them to do? >>I mean, definitely for the individual contributors, tech tech is a great career direction and you will always be able to find women like you, you have to maybe just work a little bit harder to join, have community in that. But then as a leader, representation is very important and we can bring more women into tech by having more leaders. So that's my, you just have to take the lead, >>Take the lead. Love that various same question for you. What's your advice and recommendations for those maybe future female leaders in tech? >>Yeah, absolutely. Danielle mentioned imposter syndrome and I think we all struggle with it from time to time, no matter how many years it's been. And I think for me, for me, the advice would be if you're starting out, don't be afraid to ask questions and don't be afraid to kind of show a bit, a little bit of ignorance because we've all been there. And I think it's on all of us to remember what it's like to not know how things work. And on the flip side of that, if you are a more senior IC or in a leadership role, also being able to model just saying, I don't know how this works and going and figuring out answers together because that was a really powerful shift for me early in my career is just to feel like I can say that I don't know something. >>I totally agree. I've been in that same situation where just ask the question because you I'm guaranteed. There's a million outta people in the room that probably has the, have the same question and because an imposter syndrome don't wanna admit, I don't understand that. Can we back up, but I agree with you. I think that is one of the best things. Raise your hand and ask a question, ladies. Thank you so much for joining me talking about honeycomb and AWS, what you're doing together from a technology perspective and the focus efforts that each company has on D E and I, we appreciate your insights. >>Thank you so much for having us talking to >>My pleasure. Likewise, for my guests, I'm Lisa Martin. You're watching the AWS partner showcase women in.

Published Date : May 6 2022

SUMMARY :

It's great to have you talking about a very important topic today. Thanks for having us. Of course, Vera, let's go ahead and start with you. And for me, that came in the form of cloud Foundry circle CI, And on the one hand, they really spoke to me as You mentioned that you like the technology, but you were also attracted because you saw And that was a I do wanna have you here, talk to the audience a little bit about honeycomb, what technology And we work with a And to give you an example of And we believe that's where we shine in helping you there. It sounds like that's where you really shine that real time visibility is so critical these days. And I know that they've done some, some great things with people who are trying Vera a back to you, let's kind of unpack the partnership, the significance that I Don know that this Predates me to some extent, And then that way we can be sort of the Guinea pigs and try things out in a way that migrates And how is that synergistic with AWS's approach Vera? And so we are recognizing that we need to be more intentional with our DEI initiatives, Danielle, I know we've talked about this before, but for the audience, in terms of And I think, you know, working with a company like honeycomb that is looking to differentiate to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. And I actually am in the process of hiring a first engineer for my team. Danielle, before we close, I wanna get a little bit of, of your background. And I'm, I'm grateful to be part of it. And we're almost out of time and Danielle, I'm gonna stick with you. is very important and we can bring more women into tech by having more leaders. Love that various same question for you. And on the flip side of that, if you are a more senior IC or in I've been in that same situation where just ask the question because you I'm guaranteed. Likewise, for my guests, I'm Lisa Martin.

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AWS Partner Showcase 2022 035 Sue Persichetti and Danielle Greshock


 

>>Hey everyone. Welcome to the AWS partner showcase. This is season one, episode three, with a focus on women in tech. I'm your host, Lisa Martin. I've got two guests here with me, Sue Peretti, the EVP of global AWS strategic alliances at Jefferson Frank, a 10th revolution group company, and Danielle GShock. One of our alumni joins us ISV PSA director, ladies. It's great to have you on the program talking about a, a topic that is near and dear to my heart at women in tech. >>Thank you, Lisa. >>So let's go ahead and start with you. Give the audience an understanding of Jefferson Frank, what does the company do and about the partnership with AWS? >>Sure. Um, so let's just start, uh, Jefferson Frank is a 10th revolution group company. And if you look at it, it's really talent as a service. So Jefferson Frank provides talent solutions all over the world for AWS clients, partners and users, et cetera. And we have a sister company called revelent, which is a talent creation company within the AWS ecosystem. So we create talent and put it out in the ecosystem. Usually underrepresented groups over half of them are women. And then we also have, uh, a company called Ruba, which is a delivery model around AWS technology. So all three companies fall under the 10th revolution group organization. >>Got it. Danielle, talk to me a little bit about from AWS's perspective and the focus on hiring more women in technology and about the partnership. >>Yes. I mean, this has definitely been a focus ever since I joined eight years ago, but also just especially in the last few years of we've grown exponentially and our customer base has changed. You know, we wanna have, uh, an organization interacting with them that reflects our customers, right. And, uh, we know that we need to keep pace with that even with our growth. And so we've very much focused on early career talent, uh, bringing more women and underrepresented minorities into the organization, sponsoring those folks, promoting them, uh, giving them paths to grow, to grow inside of the organization. I'm an example of that. Of course I've benefit benefited from it, but also I try to bring that into my organization as well. And it's super important. >>Tell me a little bit about how you be benefited from that, Danielle. >>Um, I just think that, um, you know, I I've been able to get, you know, a seat at the table. I think that, um, I feel as though I have folks supporting me, uh, very deeply and wanna see me succeed. And also they put me forth as, um, you know, a, represent a representative, uh, to bring more women into the organization as well. And I think, um, they give me a platform, uh, in order to do that, um, like this, um, but also many other, uh, spots as well. Um, and I'm happy to do it because I feel that, you know, you always wanna feel that you're making a difference in your job. And that is definitely a place where I get that time and space in order to be that representative to, um, bring more, more women into benefiting from having careers and technology, which there's a lot of value there. >>Lot of value. Absolutely. So back over to you, what are some of the trends that you are seeing from a gender diversity perspective in tech? We know the, the numbers of women in technical positions. Uh, there's so much data out there that shows when girls start dropping up, but what are some of the trends that you are seeing? >>So it's, that's a really interesting question. And, and Lisa, I had a whole bunch of data points that I wanted to share with you, but just two weeks ago, uh, I was in San Francisco with AWS at the, at the summit. And we were talking about this. We were talking about how we can collectively together attract more women, not only to, uh, AWS, not only to technology, but to the AWS ecosystem in particular. And it was fascinating because I was talking about, uh, the challenges that women have and how hard to believe, but about 5% of women who were in the ecosystem have left in the past few years, which was really, really, uh, something that shocked everyone when we, when we were talking about it, because all of the things that we've been asking for, for instance, uh, working from home, um, better pay, uh, more flexibility, uh, better maternity leave. >>It seems like those things are happening. So we're getting what we want, but people are leaving. And it seemed like the feedback that we got was that a lot of women still felt very underrepresented. The number one thing was that they, they couldn't be, you can't be what you can't see. So because they, we feel collectively women, uh, people who identify as women just don't see enough women in leadership, they don't see enough mentors. Um, I think I've had great mentors, but, but just not enough. I'm lucky enough to have a pres a president of our company, the president of our company, Zoe Morris is a woman and she does lead by example. So I'm very lucky for that. And Jefferson, Frank really quickly, we put out a hiring a salary and hiring guide a career and hiring guide every year and the data points. And that's about 65 pages long. No one else does it. Uh, it gives an abundance of information around, uh, everything about the AWS ecosystem that a hiring manager might need to know. But there is what, what I thought was really unbelievable was that only 7% of the people that responded to it were women. So my goal, uh, being that we have such a very big global platform is to get more women to respond to that survey so we can get as much information and take action. So >>Absolutely only 7%. So a long way to go there. Danielle, talk to me about AWS's focus on women in tech. I was watching, um, Sue, I saw that you shared on LinkedIn, the Ted talk that the CEO and founder of girls and co did. And one of the things that she said was that there was a, a survey that HP did some years back that showed that, um, 60%, that, that men will apply for jobs if they only meet 60% of the list of requirements. Whereas with females, it's far, far less, we've all been in that imposter syndrome, um, conundrum before. But Danielle, talk to us about AWS, a specific focus here to get these numbers up. >>Well, I think it speaks to what Susan was talking about, how, you know, I think we're approaching it top and bottom, right? We're looking out at what are the, who are the women who are currently in technical positions and how can we make AWS and attractive place for them to work? And that's all a lot of the changes that we've had around maternity leave and, and those types of things, but then also a more flexible working, uh, can, you know, uh, arrangements, but then also, um, early, how can we actually impact early, um, career women and actually women who are still in school. Um, and our training and certification team is doing amazing things to get, um, more girls exposed to AWS, to technology, um, and make it a less intimidating place and have them look at employees from AWS and say like, oh, I can see myself in those people. >>Um, and kind of actually growing the viable pool of candidates. I think, you know, we're, we're limited with the viable pool of candidates, um, when you're talking about mid to late career. Um, but how can we, you know, help retrain women who are coming back into the workplace after, you know, having a child and how can we help with military women who want to, uh, or underrepresented minorities who wanna move into AWS, we have a great military program, but then also just that early high school, uh, career, you know, getting them in, in that trajectory. >>Sue, is that something that Jefferson Frank is also able to help with is, you know, getting those younger girls before they start to feel there's something wrong with me. I don't get this. Talk to us about how Jefferson Frank can help really drive up that when those younger girls, >>Uh, let me tell you one other thing to refer back to that summit that we did, uh, we had breakout sessions and that was one of the topics. What can cuz that's the goal, right? To make sure that, that there are ways to attract them. That's the goal? So some of the things that we talked about was mentoring programs, uh, from a very young age, some people said high school, but then we said even earlier, goes back to you. Can't be what you can't see. So, uh, getting mentoring programs, uh, established, uh, we also talked about some of the great ideas was being careful of how we speak to women using the right language to attract them. And some, there was a teachable moment for, for me there actually, it was really wonderful because, um, an African American woman said to me, Sue and I, I was talking about how you can't be what you can't see. >>And what she said was Sue, it's really different. Um, for me as an African American woman, uh, or she identified, uh, as nonbinary, but she was relating to African American women. She said, you're a white woman. Your journey was very different than my journey. And I thought, this is how we're going to learn. I wasn't offended by her calling me out at all. It was a teachable moment. And I thought I understood that, but those are the things that we need to educate people on those, those moments where we think we're, we're saying and doing the right thing, but we really need to get that bias out there. So here at Jefferson, Frank, we're, we're trying really hard to get that careers and hiring guide out there. It's on our website to get more women, uh, to talk to it, but to make suggestions in partnership with AWS around how we can do this mentoring, we have a mentor me program. We go around the country and do things like this. We, we try to get the education out there in partnership with AWS. Uh, we have a, a women's group, a women's leadership group, uh, so much that, that we do, and we try to do it in partnership with AWS. >>Danielle, can you comment on the impact that AWS has made so far, um, regarding some of the trends and, and gender diversity that Sue was talking about? What's the impact that's been made so far with this partnership? >>Well, I mean, I think just being able to get more of the data and have awareness of leaders, uh, on how, you know, it used to be a, a couple years back, I would feel like sometimes the, um, solving to bring more women into the organization was kind of something that folks thought, oh, this is Danielle is gonna solve this. You know? And I think a lot of folks now realize, oh, this is something that we all need to solve for. And a lot of my colleagues who maybe a couple years ago, didn't have any awareness or didn't even have the tools to do what they needed to do in order to improve the statistics on their, or in their organizations. Now actually have those tools and are able to kind of work with, um, work with companies like Susan's work with Jefferson Frank in order to actually get the data and actually make good decisions and feel as though, you know, they, they often, these are not lived experiences for these folks. So they don't know what they don't know. And by providing data and providing awareness and providing tooling and then setting goals, I think all of those things have really turned, uh, things around in a very positive way. >>And so you bring up a great point about from a diversity perspective, what is Jefferson Frank doing to, to get those data points up, to get more women of, of all well, really underrepresented minorities to, to be able to provide that feedback so that you can, can have the data and glean the insights from it to help companies like AWS on their strategic objectives. >>Right? So as I, when I go back to that higher that, uh, careers in hiring guide, that is my focus today, really because the more data that we have, I mean, the, and the data takes, uh, you know, we need people to participate in order to, to accurately, uh, get ahold of that data. So that's why we're asking, uh, we're taking the initiative to really expand our focus. We are a global organization with a very, very massive database all over the world, but if people don't take action, then we can't get the right. The, the data will not be as accurate as we'd like it to be. Therefore take better action. So what we're doing is we're asking people all over the, all over the world to participate on our website, Jefferson frank.com, the se the high, uh, in the survey. So we can learn as much as we can. >>7% is such a, you know, Danielle and I we're, we've got to partner on this just to sort of get that message out there, get more data so we can execute, uh, some of the other things that we're doing. We're, we're partnering in. As I mentioned, more of these events, uh, we're, we're doing around the summits, we're gonna be having more ed and I events and collecting more information from women. Um, like I said, internally, we do practice what we preach and we have our own programs that are, that are out there that are within our own company where the women who are talking to candidates and clients every single day are trying to get that message out there. So if I'm speaking to a client or one of our internal people are speaking to a client or a candidate, they're telling them, listen, you know, we really are trying to get these numbers up. >>We wanna attract as many people as we can. Would you mind going to this, uh, hiring guide and offering your own information? So we've gotta get that 7% up. We've gotta keep talking. We've gotta keep, uh, getting programs out there. One other thing I wanted to Danielle's point, she mentioned, uh, women in leadership, the number that we gathered was only 9% of women in leadership within the AWS ecosystem. We've gotta get that number up, uh, as well because, um, you know, I know for me, when I see people like Danielle or, or her peers, it inspires me. And I feel like, you know, I just wanna give back, make sure I send the elevator back to the first floor and bring more women in to this amazing E ecosystem. >>Absolutely. That's that metaphor I do too. But we, but to your point to get that those numbers up, not just at AWS, but everywhere else we need, it's a help me help use situation. So ladies underrepresented minorities, if you're watching go to the Jefferson Frank website, take the survey, help provide the data so that the women here that are doing this amazing work, have it to help make decisions and have more of females in leadership roles or underrepresented minorities. So we can be what we can see. Ladies, thank you so much for joining me today and sharing what you guys are doing together to partner on this important. Cause >>Thank you for having me, Lisa, >>Thank you. My pleasure for my guests. I'm Lisa Martin. You're watching the cubes coverage of the AWS partner showcase. Thanks for your time.

Published Date : May 5 2022

SUMMARY :

It's great to have you on the program talking about a, a topic that is near and So let's go ahead and start with you. And if you look at it, it's really talent as a service. Danielle, talk to me a little bit about from AWS's perspective and the focus on And, uh, we know that we need to And also they put me forth as, um, you know, So back over to you, what are some of the trends that you are seeing from a gender I was talking about, uh, the challenges that women have and how hard And it seemed like the feedback that we got was And one of the things that she said was that there was a, Well, I think it speaks to what Susan was talking about, how, you know, but then also just that early high school, uh, career, you know, Sue, is that something that Jefferson Frank is also able to help with is, you know, So some of the things that we talked about was mentoring And I thought I understood that, but those are the things that we need to educate people on uh, on how, you know, it used to be a, a couple years back, And so you bring up a great point about from a diversity perspective, what is Jefferson Frank doing to, the more data that we have, I mean, the, and the data takes, uh, you know, 7% is such a, you know, Danielle and I we're, And I feel like, you know, I just wanna give back, make sure I send the elevator back to So we can be what we can see. of the AWS partner showcase.

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Charlie Brooks & Michael Williams, Unstoppable Domains | Unstoppable Domains Partner Showcase


 

(upbeat music) >> Hello, and welcome to theCUBE special presentation of Unstoppable Domains Partner Showcase. I'm John Furrier, your host of theCUBE. We've got a great conversation talking about the future of the infrastructure of Web3, all around domains, non fungible tokens and more. Two great guests, Charlie Brooks with Business Development of Unstoppable Domains, and Michael Williams, Product Leader and Advisor with Unstoppable Domains. Gentlemen, thanks for coming on theCUBE, Partner Showcase with Unstoppable Domains. >> Thanks John, excited to be here. >> So I love what you guys are doing. Congratulations on all your success. You guys are on the leading edge of what is a major infrastructure. Shift to Web3 is being called, but people who have been doing this for a while know that you see the blockchain, you see decentralization, you see immutability all these future smart contracts. All the decentralized applications are now hitting the scene and NFTs are super hot as you can imagine, you guys in the middle of it. So you guys are in the sweet spot of what I call the Pragmatic pioneers. You guys are the building solutions that are making a difference, like single sign-on you have the login product, let's get into it. What is the path to a digital identity beyond the web? 'Cause we know what web identity is. But now that the web is being abstracted a away by this new Web3 layer, what is digital identity? >> I can take that one. So I think what we're really seeing is this transition away from a purely physical identity. Where your online identity is really just a reflection of the parts of your physical identity. Where you live, where you go to school, all of these things. And we're really seeing this world emerge where your online identity becomes much more of a primary. So if you have a way that you represent yourself in the online world, whether that's an Instagram account, or TikTok, or email address or username, all of these things together make up your digital identity. So congrats, if you have any of those things, you already have one. >> We see that all the time with Linktree, people put their Linktree out there and it's got the zillion handles. We all get up to Instagram. Everyone's got like zillion identities. Is that a problem or an opportunity? >> I think it's just a reality. The fact is our identities are spread across all of these different services and platforms that we use. The problem with something like Linktree is that it is owned by Linktree. If I won the lottery, purchased Linktree and decided I wanted to change your personal website, John, I could easily do that. Moving to the architecture that we have and NFT architecture, changes that significantly. It puts a lot of power back in the hands of the people who actually own those identities. I do a lot of CUBE showcases with folks around talking about machine learning and AI, and the number one conversation that they bring up, the number one issue, is data. And they say, when data's siloed and protected and owned, it is not optimized for machine learning. So I can almost imagine, as you bring NFTs to the digital identity, you mentioned you don't own your identity if someone else is managing the service like Linktree. This is a cultural shift, and infrastructure software shift at the same time. Can you guys expand more about what you guys are doing with the NFT and unstoppable domains with respect to that digital identity, because is that power shifting to the users now? And how does that compare to what's out there today? >> Sure, I think so. Our domains are NFTs, so they are ERC 721 tokens. And if you think about in the past Web2 identities are controlled by the platforms that we use. Twitter, Facebook, whatnot. There's really a lack of data portability there. Our accounts and data live on their servers, they can be deleted any time. So using an NFT to anchor your data identity, really gives you full control over your identity. It can't be deleted, it can't be revoked or edited, or changed without your permission. And really even better, the information you store on your entity domain can be plugged into the services you use, so that you never have to enter the same data twice. So when you go from platform to platform, everything can be tied to your existing domain. You're not going to a new site, entering their ecosystem and providing all this information time and time again, and not really having a clear understanding of how your data's being used and where it's being stored. >> So the innovation here is the NFT is your identity. And a non fungible token NFT is different than say a fungible token. So for the folks out there that's trying to follow the bouncing ball, Michael, what's the difference between an NFT and a fungible token? And why is that important for identity? >> My favorite metaphor here is baseball cards versus dollar bills. So a dollar bill is fungible. If I have a dollar and you have a dollar, we can trade dollars and none of us is richer or poorer. If I have a Babe Ruth and you have a Hank Aaron, and we swap baseball cards, we have changed something fundamental. So the important thing about NFTs is that they are non fungible. So if I have a domain and you have a domain, like I have that identity and you have that identity, they are unique, they're independent, they're owned by each one of us, and then we can't swap them interchangeably. >> And that's why you're seeing NFTs hot with art and artists, because it's like a property. It's a property issue, not so much- >> Absolutely >> Interchangeable or divisible kind of asset. >> Yep, it is ownership rights in digital form, yes. >> All right, so now let's get into what the identity piece. I think find that interesting because if I have something that's an NFT, it's non fungible, it's unique to me, it's property, my property my login, this sounds compelling. So how does login work with the NFT? Can you guys take us through that architecture, what does it do? How does it work? And what's the benefit? >> Good, so the way our login product works is it effectively uses your NFT domain. So Michael.crypto, for example, as the authentication piece of a login session. So basically when I go and I try to log in with my domain, I type in Michael.crypto, I sign it with my wallet which cryptographically proves that I am this human, this is me, I have the rights to log in. And then when I do so, I have the ability to share certain parts of my identity information with the applications that I use. So it really blends the ease of use from Web2 of just a standard like login with Gmail, SSO experience, with all of the security and privacy benefits of Web3. >> How important is single sign-on? Because right now people are used to seeing things like log with your GitHub handle or LinkedIn, or Google, Apple. You seeing people offering login. What's the difference here from those solutions and why does it make sense for the user? >> Sure, the big difference is what we're building is really user first. So if you think about traditional SSOs, you are the product. When you use their product, they're selling your data, they're tracking everything you do. Login with unstoppable handles not only authentication, but data sharing as well. So when you log in a domain owner can choose to share aspects of their online identities, such as first name, preferred language, profile picture, location. So this is a user controlled way of using a sign-on where their permissioning these different of their identity. And really apps can use this information to enable new experiences, such as, for example, website might automatically enable high contrast mode for someone visually impaired. It could pre-populate your friends from a decentralized social graph. So, what we're doing is taking the best parts of Web2 SSO and combining them with the best of Web3. So, no more losing your password, entering in the same data hundreds of times depending on other services to keep your information safe. Login with unstoppable really puts you in complete control of your data. And a big part of that is you're not going to have 80 plus usernames and passwords anymore. We have these tools like password managers that exist to put a bandaid on this issue, but it's not really a long term solution. So what we're building is really seamless onboarding where everything can be tied to your domains so that you can navigate to different apps in a much more seamless way. >> Michael, I got to get your thoughts on this because in the product side, it's interesting, my mind's connecting some dots. If I have first of all, great convenience to reduce all those logins. So, check their little pain reduction. But when you just think about what's different, I can now broker my data as well as login. So let's just say, hypothetically, I'm cruising around some dApps and I'm doing things in earning reputation, or attention, or points, or whatever utility tokens. There could be a way for me to control what I own. I'm the product, I own the data. Is that where this is going? >> I think it's definitely a direction it could go, say, for example, if I'm a e-commerce platform and I'm trying to figure out where I'm going to place a new billboard. One of the things that I could request from a user, is their address. I can figure out where they live, what city they're in, that will help inform me the decision that I need to make as a business. And in return, maybe I give that person a dollar off their purchase. We can start to build a stronger relationship between the applications that people use, and the people that use them. And try to optimize that whole experience, and try to just transfer information back and forth to make everyone's lives better. >> What's the roadmap on the business side Charlie, when you see companies adopting it, they're probably taking babies steps they're crawling before they walk, they're walking before they run. I can see decentralized applications in the future where there's FinTech or whatever, having new kinds of marketplaces that take advantage of the paradigm where the script flips to the user first. Okay, so I see that. How do people get started now? What are some of the success momentum points that you're seeing companies do now with unstoppable? >> Sure, so a lot of Web3 apps are very sensitive about respecting the information that their users are providing. So, what we're doing is offering different ways for apps can touch with their users in a way that is user controlled. So, an example there is that a lot of Web3 companies will use WalletConnect to allow users to log in using a wallet address. An issue there is that one person can have hundreds of wallet addresses, and it's impossible for the app to understand that. So, what we do is we use login, we attach an email address, some other pieces to a wallet address so that we can identify who our unique user is. And the app is able to collect that information, they don't have to deal with passwords or PII storage. They have access to a huge amount of new data for an improved UX. It's really simple to maintain as well. So one example there is if you are a DeFi platform and you want to reward your users for coming to their site for the first time, now that they can identify unique user, they can drop a token into that user's wallet. All because they're able to identify that user as unique. So they have a better way of understanding their customers. They enable their customers to share data. A lot of these companies will ask users to follow them on Twitter or Discord when they need to provide updates or bug bounties, all these different things. And login if unstoppable lets them permission email addresses so they can collect emails if they want to do a newsletter. And instead of harvesting data from elsewhere and forcing people to join this newsletter program, it's all user controlled. So each user saying, yes, you can use my email for your newsletter. I'm supporting your project, I want to be kept up to date with bugs or bounties or rewards programs. So really it's just a better way for users to share the data that they're willing to with dAPPs, and dAPPs can use it to create all sorts of incentives and really just understand their users on a different level. >> How is the development Michael, going on the smart contract side of the business? Ethereum has always been heralded as being very developer focused. There's been created innovations, you still got gas fees out there. You still got to do some things. How is the development environment? How are the applications coming? 'Cause I can see the flywheel kicking in as the developer front gets more streamlined, more efficient. And now you got the identity piece nailed down. I just see a lot of dominoes falling at the same time. What's the status on the DEV side. What you're doing. >> Good. The fascinating thing about crypto is how quickly it changes. When I joined Ethereum there was pretty reasonable still for transactions. It was very cheap to get things done very fast. With a look at last summer that things went completely out of control. This is a big reason that unstoppable for a long time has been working on a layer two. And we've moved over to the polygon as our primary source of record, which is built on top of Ethereum. Of course, I think saved well over a hundred million in gas fees for our users. We're constantly keeping an eye on new technologies that are emerging, weighing how we can incorporate those things. And really where of this industry is going to take us. In many ways we are just as much passengers as the other people floating around the ecosystem as well. >> It's certainly getting faster every day, I'm seeing a huge uptake on Ethereum. I heard a stat that most people at the university of California, Berkeley, 30% of the computer science students are dropping out to join Web3 companies. This goes to show you this cultural shift and you're going to see a lot more companies getting involved. So I got to ask you Charlie, on the BizDev front, how are companies getting started? What's the playbook? Are they putting their toe in the water? They jumping in full throttle? What's the roadmap? What's the best practice for people to get started with unstoppable? >> Absolutely. We're lucky that we get a lot of inbound interest from companies Web2 and Web3, because they first want to secure their domains. And we do a ton of work on the back end to protect trademark domains. We want to avoid squatting as much as possible. We don't think that's the spirit of Web3 at all. And certainly not what the original tension of the internet was. So, fair amount of companies will reach out to us to get their domain. And then we can have a longer conversation about some of the other integrations and ways we can collaborate. So certainly visiting our website, unstoppabledomains.com is a great starting point. We have an app submission page where apps can reach out to us, even request a grant. We have a grant program to help developers get started, provide them some resources to work with us and integrate some of our technology. We have great documentation as well on the site. So you can read all about what it takes to resolve domains, if you're a wallet and an exchange, as well as what it takes to integrate login with unstoppable, which is actually a super easy integration as well, which we're really excited about. So yeah, I'd say check out the website, apply for a grant if you think you're a fit there, then of course, people can always reach out to me directly on Twitter, on Telegram, email. We're very reachable and we're always happy to chat with projects and learn more about what they're doing. >> What's the coolest thing you see going on Charlie, with your partners right now? What's the number one use case that's cool that people are jumping on right now to get in and get some success out of the gate? >> Maybe GameFi play to earn is huge. It's blowing up and the gaming community is really passionate, vibrant, just expanding like crazy. Same with DeFi, there's all this cool new stuff you can do with DeFi where no matter how big your portfolio is, you're able to stake and use all these interesting tools to grow your book. So it's super exciting to see and talk to all these projects. And, there's certainly an energy in the community where everyone wants to onboard the general public to Web3. So we're all working on these school projects, but we need everyone to come over from Web2, understand the advantages of DeFi, of GameFi of having an entity domain. So, I'm lucky that I'm one of the first layers there of meeting new projects and helping get access to more users so that they can grow along with us. >> I remember the early days of Bitcoin and Ethereum, we were giving it away. The community mantra was, give a Bitcoin to someone. That was like, >> Right. >> When you can actually give a Bitcoin to someone. What's the word of mouth or organic viral? I won't say growth hack 'cause that's got negative connotations. But what's the community's way of putting forth the mission for unstoppable? Is it just more domains? You guys have any programs got going on? Is it give it away? Obviously you can get domains on your site, but what's the way to get people ingratiated in and getting comfortable? >> So much of what we do is really to solve that question, answer that question. We spend a ton of time and energy just on education and whether that's specifically around domains or just general Web3. We have a podcast which is pretty exceptional, which talks to Web3 leaders from across the space and makes the project that they're working on more accessible. I think we passed over a hundred episodes, not too long ago. There's a ton of stuff that we do that other people do. If anyone has questions, I'm happy to talk about our resources, of course. >> The pod, I think you guys are up to 117, but that's a deep dive. You guys go deep on the podcast. So that's where you go in. What else is new on digital identity? Where do you guys see the future going? Now that you get the baseline identity with the NFT. Makes a lot of sense, create innovation. Good logic, makes sense. Solid technically, what's next? >> I think this really boils down to the way that the internet has grown. Doesn't really feel like the way that the internet should be. Like our data shouldn't live in these wild gardens, controlled by these large companies. Ultimately people should be responsible for their own identities. They should have control over of things that they do online. The data that's shared, the benefit of that data. It's about the world that we are working towards, is very much that. Where we are giving people the ability to be paid for sharing their data with companies. We're giving applications the ability to request information from the people that use those applications to improve their experience. We're really just trying to make connections across the ecosystem through these products, to enable a better experience for everyone. So whether that's the use cases that I mentioned already, or maybe viewing reviews on something like Yelp or Amazon, that just confirm that the person that you are you're looking at is actually a real person, not some bot that's been paid to load a review. The interesting thing about these products is they're so universally applicable. There are so many different ways that we can try to plug them in. So we are- >> A bots is a great example, double-edged sword. You can have a metaverse image and have pre-programmed conversations with liquid audio and the video application. Or it's a real person. How do you know the difference? These are going to be questions around who solves that problem. Now there's time for bots and there's a time not for bots. We all know what happens when you get into the game of manipulation, but also it can be helpful. This is where you got to be smart. And identity's critical in this future. Charlie, what's your reaction to the future of digital identity? So much to look at here on the trajectory. >> I think a big part of it is data portability. If you go to a site like Instagram, you're giving them all this content that's very personal to you, and you can't just pack up and leave Instagram. So we want a future where most of these apps are just a front end and you can navigate from one to the other and bring your data with you. And not be beholden to the companies that operate centralized servers. So, I think data portability is huge and it's going to open up a lot of doors. And just going back to that thought on cleaning up Web2 for a better web three. When I think about the Amazons, the Yelps of the world, there are all these bots, there are all these awful fake reviews. There's a lot of gamification happening that is really just creating a lot of noise. And I want to bring transparency back to the internet where when you see a review, you should know that that's a real human. And blockchain technology is enabling us to do that. And certainly FT domains are going to play a huge part of that. So I think that having an experience where you know and trust the people that you're interacting with is going to be really powerful and just a better experience for everyone. And there's a lot of ramifications with that. politically speaking, we've all seen all the issues with attacking communities and using bots and fake accounts to hit people's pain points, it's sad and certainly not something that we want to see continue happening. So, whatever we can do to give people their digital identity and help people understand that this is a real person on the other end, I think is huge for the future of the internet and really for society as well. >> That's a great call out there Charlie. Cleaning up the mess of Web 2.0, Web2, actually it was 2.0 technically, now Web3 is no point zero in it. But I saw on or listened to the podcast with Matt. This recent one, he had a great metaphor that went back to when I was growing up in the internet, you had IP addresses. And the mess there was, you couldn't find what you want to look. And no one could remember what to type in, 'cause you could type in IP address in the browser back then. And then DNS came out and then keywords that's web. Now that mess, now is fraud, misinformation, bot manipulation, deep fakes, many other kind of unwanted time to innovate. And every year, every time you had these inflection points, there'd be an abstraction on top of it. So, similar thing happening here, is that how you guys see it too? >> I think we're going back to some of the foundational architecture of the internet, DNS. And really bringing that forward about 30, 40 years in terms of technology. So loading in some more cryptography and some other fancy things to help patch some of those issues from the previous versions of the web. >> Awesome. Well guys, thanks so much for coming on and the spirit of TikTok, Emily summarizes asking, can you guys give us a quick TikTok moment, short comment on where this is all going, where is login, single sign-on mean and what should people do to steps to secure their digital identity? >> Sure, I'll jump in here. So, it's time for people to secure their digital identity. The great first step is going to sample domains and getting an NFT domain. You can control your data. You can do a lot of cool different things with your domain, including posting your own website that you will own forever, no one can take it away from you. I would certainly recommend that people join our Discord, Telegram communities, check out our podcasts. It's really great especially if you're new to crypto Web3. We do a great job of explaining all the basic concepts and expanding on them. So yeah, I would say, the time is now to get your digital identity and start embracing Web3 because it's really exploding right now. And there's just so many incredible advantages, especially for the user. >> Michael, what's your take? >> But not, have said it better myself. >> Like we always say, if you're not on the next wave, you're driftwood. And this is a big wave that's happening. It's pretty clear guys, it's there, it's happening now. And again, very pragmatic implementations of solving problems. The sign-on, the app integration. Congratulations and we got our CUBE domain too, by the way. So I think we're good. >> Excellent. >> So, we got to put it to use. Appreciate it, Charlie, Michael, thanks for coming on and sharing the update. >> It's pleasure. >> Welcome. >> Okay, this is theCUBE, with Unstoppable Domains Partner Showcase I'm John for your host, got a lot of other great interviews. Check them out. We're going to continue our coverage and continue on with this great showcase. Thanks for watching. (upbeat music)

Published Date : Mar 10 2022

SUMMARY :

of the infrastructure of What is the path to a digital of the parts of your physical identity. We see that all the time with Linktree, and the number one conversation into the services you use, is the NFT is your identity. So the important thing about NFTs is And that's why you're seeing NFTs hot divisible kind of asset. Yep, it is ownership Can you guys take us So it really blends the What's the difference that you can navigate to different apps Michael, I got to get your thoughts and the people that use them. of the paradigm where the And the app is able to 'Cause I can see the flywheel kicking in as the other people floating So I got to ask you Charlie, of the internet was. the general public to Web3. I remember the early days of putting forth the and makes the project that they're working So that's where you go in. that the internet should be. So much to look at here on the trajectory. and it's going to open up a lot of doors. is that how you guys see it too? of the foundational architecture and the spirit of TikTok, to get your digital identity The sign-on, the app integration. and sharing the update. We're going to continue

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Brad Kam, Unstoppable Domains | Unstoppable Domains Partner Showcase


 

(bright upbeat music) >> Hello, welcome to this CUBE Unstoppable Domain Showcase. I'm John Furrier, host of theCUBE. We've been showcasing all the great content about Web3 and what's going around the corner for Web4. Of course, Unstoppable Domains is one of the big growth stories in the business. Brad Kam, the Co-founder is here with me, of Unstoppable Domains, Brad, great to see you, thanks for coming on this showcase. >> Thanks, pleasure for having me. >> So you have a lot of history in the Web3. They're calling it now, but it's basically crypto and blockchain. You know, the white paper came out and then, you know how it developed was organically. We saw how that happened. Now you're the co-founder of Unstoppable Domains. You're seeing the mainstream, I would say mainstream scene, Superbowl commercials, okay? You're seeing it everywhere. So it is here. Stadiums are named after cryptos, companies. It's here. Hey, it's no longer a fringe, it is reality. You guys are in the middle of it. What's going on with the trend, and where does Unstoppable fit in and where do you guys tie in here? >> I mean, I think that what's been happening in general, this whole revolution around cryptocurrencies and then NFTs and what Unstoppable Domain is doing. It's all around creating this idea that people can own something that's digital. And this hasn't really been possible before Bitcoin. Bitcoin was the first case. You could own money. You don't need a bank, no one else. You know, you can completely control it. No one else can turn you off. Then there was this next phase of the revolution, which is, assets beyond just currencies. So NFTs, digital art. What we're working on is like a decentralized identity, like a username for Web3 and each individual domain name is an NFT. But yeah, it's been a crazy ride over the past 10 years. >> It's fun because, you know, on siliconangle.com, which we founded, we were covering early days of crypto. In fact, our first website, the developer want to be paid in crypto. It's interesting. Price of Bitcoin, I won't say that how low it was. But then you saw the ICO Wave, the token started coming in. You started seeing much more engineering focus, a lot of white papers coming out, a lot of cool ideas. And then now you got this mainstream of this. So I got to ask you, what are the coolest things you guys are working on, because Unstoppable has a solution that solves a problem today, and that people are facing at the same time, it is part of this new architecture. What problem do you guys solve right now that's in market that you're seeing the most traction on? >> Yeah, so it's really about, so whenever you interact with a blockchain, you wind up having to deal with one of these really, really crazy public keys, public addresses. And they're like anywhere from 20 to 40 characters long, they're random, they're impossible to memorize. And going back to even early days in crypto, I think people knew that this tech was not going to go mainstream if you have to copy and paste these things around. If I'm getting ready to send you like a million dollars, I'm going to copy and paste some random string of numbers and letters. I'm going to have no confirmations about who I'm sending it to, and I'm going to hope that it works out. It's just not practical. People have kind of always known there was going to be a solution. And one of the more popular ideas was, doing kind of like what DNS did, which is, instead of having to deal with these crazy IP addresses, this long random string of numbers to find a website, you have a name like a keyword, something that's easy to remember. You know, like a hotels.com or something like that. And so what NFT domains are, is basically the same thing, but for blockchain addresses. And yeah, it's just better and easier. There's this joke that everybody, you know, if you want to send me money, you're going to send me a test transaction of, you know, like a dollar first, just to make sure that I get it. Call me up and make sure that I get it before you go and send the big amount. Just not the way of moving billions of dollars of value is going to work in the future. >> Yeah, and I think one of the things you just point out, make it easier. When you have these new waves, these shifts, we saw it with the web pages. More and more web pages were coming on, more online users. They called it the online populations growing. Here, the same thing's happening. And if the focus is on ease of use, making things simpler to understand, and reducing the step it takes to do things, right? This is kind of what's going on and with the developer community, and what Ethereum has done really well is, brought in the developers. So that's the convergence of all the action. And so, when you (John chuckles) so that's where you're at right now. How do you go forward from here? Obviously, there's business development deals to do, you guys are partnering a lot. What's the strategy? What are some of the things that you can share about some of your business activity that points to how mainstream it is and where it's going? >> So I think the way to think about an NFT domain name is that it's meant to be like your identity on Web3. So, it's going to have a lot of different context. So it's kind of like your Venmo account, where you could send me money to brad.crypto, can be your decentralized website, where you can check out my content at brad.crypto. It can also be my like login kind of like a decentralized Facebook O oth, where I can log into DApps and share information about myself and bring my data along with me. So it's got all of these different things that it can do, but where it's starting is inside of crypto wallets and crypto apps, and they are adopting it for this identity idea. And it's the same form of identity across all your apps. That's the thing that's new here. So, yeah, that's the really big and profound shift that's happening. And the reason why this is going to be maybe even more important than a lot of, you know, your listeners think is that, everyone's going to have a crypto wallet. Every person in the world is going to have a crypto wallet. Every app, every consumer app that you use is going to build one in. Twitter just launched, just built one. Reddit is building one. You're seeing it across all the consumer finance apps. So it's not just the crypto companies that you're thinking of, every app's going to have a wallet. And it's going to really change the way that we use the internet. >> I think there's a couple things you pointed. I want to get your reaction to and thoughts more on this concept of DApps or decentralized applications, DApps or depending on what you call it. This is applications. And that take advantage of the architecture, and then this idea of users owning their own data. And this absolutely reverses the script today. Today, you see Facebook, you see LinkedIn, all these silos, they own the data that you are the product. Here, the users are in control. They have their data, but the apps are being built for it for the paradigm shift here, right? That's what's happening. Is that right? >> Totally, totally. And so, it all starts. I mean, DApp is just this crazy term. It feels like it's this, like really foreign, weird thing. All it means is that you sign in with your wallet instead of signing in with a username and password, where the data is stored inside of that app. Like inside of Facebook. So that's the only real, like, core underneath difference to keep in mind, signing in with the wallet. But that is like a complete sea change in the way the internet works. Because I have this key, this private key, it's on my phone or my device or whatever. And I'm the only one that has it. So, if somebody wanted to hack me, they need to go get access to my device. Two years ago, when Twitter got hacked, Barack Obama and Elon Musk were tweeting the same stuff. That's because Twitter had all the data. And so, you needed to hack Twitter instead of each individual person. It's a completely different security model. It's way better for users to have that. But, if you're thinking from the user perspective, what's going to happen is, is that instead of Facebook storing all of my data, and then me being trapped inside of Facebook, I'm going to store it, and I'm going to move around on the internet, logging in with my Web3 username, my NFT domain name, and I'm going to have all my data with me. And then I could use 100 different Facebooks all in one day. And it would be effortless for me to go and move from one to the other. So, the monopoly situation that we exist in as a society is because of the way data storage works and- >> So that's a huge point. So let's double down on that for one more second. This is a huge point. I want to get your thoughts. So I think people don't understand that in the mainstream having that horizontal traversal or ability to move around with your identity in this case, your Unstoppable Domain and your data allows the user to take it from place to place. It's like going to other apps that could be like Facebook, where the user's in charge. And they're either deciding whether to share their data or not, or they're certainly continuate their data. And this allows for more of a horizontal scalability for the user, not for a company. >> Yeah, and what's going to happen is, as users are building up their reputation. They're building up their identity in Web3. So you have your username and you have your profile and you have certain badges of activities that you've done. And you're building up this reputation. And now apps are looking at that, and they're starting to create social networks and other things to provide me services because it started with the user. And so, the user is starting to collect all this valuable data, and then apps are saying, well, hey, let me give you a special experience based on that. But the real thing, and this is like the core, I mean, this is just like a core capitalist idea, in general. If you have more competition, you get a better experience for users. We have not had competition in Web2 for decades because these companies have become monopolies. And what Web3 is really allowing is, this wide open competition. And that's the core thing. Like, it's not like, you know, it's going to take time for Web3 to get better than Web2. You know, it's very, very early days. But the reason why it's going to work is because of the competitive aspect here. Like it's just so much better for consumers when this happens. >> I would also add to that, first of all, great point, great insight. I would also add that the web presence technology based upon DNS specifically is, first of all, it's asking, so it's not foreign characters, it's not Unicode for the geeks out there. But that's limiting too, it limits you to be on a site. And so, I think the combination of kind of inadequate or antiquated DNS has limitations. So if... And that doesn't help communities, right? So when you're in the communities, you have potentially marketplaces that could be anywhere. So if you have ID, I'm just kind of thinking it forward here. But if you have your own data and your own ID, you can jump into a marketplace, two-sided marketplace anywhere. An app can provide that, if the community's robust, this is kind of where I see the use case going. How do you guys, do you guys agree with that statement and how do you see that ability for the user to take advantage of other competitive or new emerging communities or marketplaces? >> So I think it all comes down. So identity is just this huge problem in Web2. And part of the reason why it's very, very hard for new marketplaces and new communities to emerge is 'cause you need all kinds of trust and reputation. And it's very hard to get real information about the users that you're interacting with. If you're in the Web3 paradigm, then what happens is, is you can go and check certain things on the blockchain to see if they're true. And you can know that they're true 100%. You can know that I have used Uniswap in the past 30 days, and OpenSea in the past 30 days. You can know for sure that this wallet is mine. The same owner of this wallet also owns this other wallet, owns this asset. So having the ability to know certain things about a stranger is really what's going to change behavior. And one of the things that we're really excited about is being able to prove information about yourself without sharing it. So I can tell you, hey, I'm a unique person. I'm an American, I'm not an American, but I don't have to tell you who I am. And you can still know that it's true. And that concept is going to be what enables what you're talking about. I'm going to be able to show up in some new community that was created two hours ago, and we can all trust each other that a certain set of facts are true. And that's possible because- >> And exchange value with smart contracts and other with no middle men involved activities, which is the promise of the new decentralized web. All right, so let me ask you a question on that. Because I think this is key. The anonymous point is huge. If you look at any kind of abstraction layers or any evolution in technology over the years, it's always been about cleaning up the mess or extending capabilities of something that was inadequate. We mentioned DNS, now you got this. There's a lot of problems with Web2, 2.0, social bots. You mentioned bots. Bots are anonymous and they don't have a lot of time in market. So it's easy to start bots, and everyone who does either scraping bots, everyone knows this. What you just pointed out was, in an ops environment that was user choice, but has all the data that could be verified. So it's almost like a blue check mark on Twitter without having your name, kind of- >> It's going to be 100s of check marks, but exactly. 'Cause there's so many different things that you're going to want to communicate to strangers, but that's exactly the right mental model. It's going to be these check marks for all kinds of different contexts. And that's what's going to enable people to trust that they're, you know, you're talking to a real person or you're talking to the type of person you thought you were talking to, et cetera. But yeah, it's, you know, I think that the issues that we have with bots today are because Web2 has failed at solving identity. I think Facebook at one point was deleting half a billion fake accounts per quarter. Something like the entire number of user profiles they were deleting per year. So it's just a total- >> And they spring up like mushrooms. They just pop up, to think that's the problem. I mean, the data that you acquire in these siloed platforms is used by them, the company. So you don't own the data, so you become the product as the cliche goes. But what you guys are saying is, if you have an identity and you pop around to multiple sites, you also have your digital footprints and your exhaust that you own. Okay, that's time, that's reputation data. I mean, you can cut it any way you want, but the point is, it's your stuff over time, that's yours. And that's immutables on the blockchain, you can store it and then make that permanent and add to it. >> Exactly. >> That's a time based thing versus today, bots that are spreading misinformation can get popped up when they get killed. They just start another one. So time actually is a metric for quality here. >> Absolutely. And people already use it in the crypto world to say like, hey, this wallet was created greater than two years ago. This wallet has had transactions for at least three or four years. Like this is probably a real, you know, this is probably a legitimate user. And anybody can look that up. I mean, we can we go look it up together right now on Etherscan, it would take a minute. >> Yeah, (indistinct). Yeah, I'm a big fan, I can tell, I love this product. I think you guys are going to do really well. Congratulations, I'm a big fan. I think this is needed. What are some of the deals you've done? blockchain.com is one and Opera. Can you take us through those deals and why they're working with you? Let's start with blockchain.com. >> Yeah, so the whole thing here is that, this identity standard for Web3 apps need to choose to support it. So, you know, we spent several years as a company working to get as many crypto wallets and browsers and crypto exchanges to support this identity standard. Some of the largest and probably most popular companies to have done this are, blockchain.com, for example, blockchain.com, one of the largest crypto wallets in the world. And you can use your domain names instead of crypto addresses. And this is super cool because blockchain.com in particular focuses on onboarding new users. So they're very focused on how we're going to get the next 4 billion internet users to use this tech. And they said, usernames are going to be essential. Like, how can we onboard this next several billion people if we have to explain to them about all these crazy addresses. And it's not just one, like we want to give you 10, 40 character addresses for all these different contexts. Like, it's just no way people are going to be able to do that without having a user name. So, that's why we're really excited about what blockchain.com's doing. They want to train users that this is the way you should use the tech. >> Yeah, and certainly no one wants to remember. I remember how writing down all my... You know, I was never a big wallet fan 'cause of all the hacks I used to write it down and store it in my safe. But if the house burns down or I kick the can who's going to find it, right? So again, these are all important things. Your key storing it, securing it, super important. Talk about Opera. That's an interesting partnership because it's got a browser that people know what it is. What are they doing different? Almost imagine they're innovating around the identity and what people's experiences with what they touch. >> Yeah, so this is one of those things that's a little bit easier and I strongly encourage everybody to go and try DApps after this. 'Cause this is going to be one of those concepts, it can be a little easier if you try it than if you hear about it. But the concept of a wallet and a browser are kind of merging. So it makes sense to have a wallet inside of your browser. Because when you go to a website, the website's going to want you to sign in with your wallet. So having that be in one app is quite convenient for users. And so Opera was one of the trailblazers, a traditional browser that added a crypto wallet so that you can store money in there. And then also added support for domain names for payments and for websites. So, you can type in brad.crypto and you can send me money, or you can type in brad.crypto into the browser and you can check out my website. I've got a little NFT gallery. You can see my collection up there right now. So that's the idea is that, browsers have this kind of superpower in Web3. And what I think is going to happen, Opera and Brave have been kind of the trailblazers here. What I think is going to happen is that, these traditional browsers are going to wake up and they're going to see that integrating a wallet is critical for them to be able to provide services to consumers. >> I mean, it is an app. I mean, why not make it a DApps as well? Because why wouldn't I want to just send you crypto, like Venmo, you mentioned earlier, which people can understand that concept. Venmo, let me make my cash. Same concept here. But built in to the browser, which is not a browser anymore it's a reader, a DApp reader, basically with a wallet. All right, so what does this mean for you guys and the marketplace? You got Opera pushing the envelope on browsing, changing the experience, enabling the applications to be discovered and navigated and consumed. You got blockchain.com with the wallets and being embedded there. Good distribution. Who are you looking for for partners? How do people partner? Let's just say theCUBE wants to do NFTs, and we want to have a login for our communities, which are all open. How do we partner with you? Or do we? We have to wait or is there a... I mean, take us through the partnership strategy. How do people engage with Unstoppable Domains? >> Yeah, so, I mean, I think that if you're a wallet or a crypto exchange, it's super easy, we would love to have you support being able to send money using domains. We also have all sorts of different kind of marketing activities we can do together. We can give out free stuff to your communities. We have a bunch of education that we do. We're really trying to be this onboarding point to Web3. So there's, I think a lot of cool stuff we can do together on the commercial side and on the marketing side. And then the other category that we didn't talk about was DApps. And we now have this login with ensemble domains, which you kind of alluded to there. And so you can log in with your domain name and then you can give the app permission to get certain information about you or proof of information about you, not the actual information, if you don't want to share it, because it's your choice and you're in control. And so, that would be another thing. Like, if you all launch a DApps, we should absolutely have login with Unstoppable there. >> Yeah, there's so much headroom here. You got a short term solution with exchange. Get that distribution, I get that, that's early days of the foundation, push the distribution, get you guys everywhere. But the real success comes in for the login. I mean, the sign in single sign in concept. I think that's going to be powerful, great stuff. Okay, future, tell us something we don't know about Unstoppable Domains that people might be interested in. >> I think the thing that you're going to hear about a lot from us in the future is going to be around this idea of identity, of being able to prove that you're a human and be able to tell apps that. And apps are going to give you all kinds of special access and rewards and all kinds of other things, because you gave 'em that information. So that's probably, that's the hint I'm going to drop. >> You know, it's interesting, Brad. You bring trust, you bring quality verified data, choose intelligence software and machine learning, AI and access to distributed communities and distributed applications. Interesting to see what the software does with that. Cause it traditionally didn't have that before. I mean, just in mind blowing. I mean, it's pretty crazy. Great stuff. Brad, thanks for coming on. Thanks for sharing the insight. The Co-founder of Unstoppable Domains, Brad Kam. Thanks for stopping by theCUBE's Showcase with Unstoppable Domains. >> Thanks for having me. (bright upbeat music)

Published Date : Mar 10 2022

SUMMARY :

Brad Kam, the Co-founder is here with me, and where do you guys tie in here? You know, you can completely control it. And then now you got And one of the more popular ideas was, the things you just point out, And it's the same form of of the architecture, and I'm going to have all my data with me. for the user, not for a company. and you have your profile But if you have your own but I don't have to tell you who I am. So it's easy to start bots, to trust that they're, you know, I mean, the data that you bots that are spreading misinformation Like this is probably a real, you know, I think you guys are And you can use your domain names 'cause of all the hacks I used the website's going to want you to just send you crypto, to get certain information about you I mean, the sign in And apps are going to give you and access to distributed communities Thanks for having me.

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Matt Gould, Unstoppable Domains | Unstoppable Domains Partner Showcase


 

(upbeat music) >> Hello, welcome to theCUBE's special showcase with Unstoppable Domains. I'm John Furrier, your host of theCUBE here in Palo Alto, California. And Matt Gould who's the founder and CEO of Unstoppable Domains. Matt, great to come on. Congratulations on the success of your company, Unstoppable Domains. Thanks for kicking off this showcase. >> Well, thank you, happy to be here. >> So first of all, love the story you've got going on here. Love the approach, very innovative, but you're also on the big Web3 wave, which we know that leads into, metaverse unlimited new ways, people are consuming information, content, applications are being built differently. This is a major wave and it's happening. Some people are trying to squint through the hype versus reality, but you don't have to be a rocket science to realize that it's a cultural shift and a technical shift going on with Web3. So this is kind of what's happening in the market. So give us your take. What's your reaction? You're in the middle of it. You're on this wave. >> Yeah, well, I would say it's a torrent of change that got unleashed just over a decade ago with Bitcoin coming out and giving people the ability to have digital items that they could actually own themselves online. And this is a new thing. And people coming, especially from my generation of millennials, they spend their time online in these digital spaces and they've wanted to be able to own these items and you see it from, you know Gaming and Fortnite and Skins and Warcraft and all these other places. But this is really being enabled by this new crypto technology to just extend to a whole lot more applications, from money, which everyone's familiar with, to NFT projects like Board Apes or CryptoBucks. >> You know, I was listening to your podcast. You guys got a great pod. I think you're on 117 episodes now and growing. You guys do a deep dive, so people watching check out the Unstoppable Podcast. But on the last podcast, Matt, you mentioned some of the older generations like me, I grew up with IP addresses and before the web, they called it information super highway. It wasn't even called the web yet, but IP was generated by the United States Department of Commerce and R&D, that became the internet, the internet became the web. Back then it was just get some web pages up and find what you're looking for. Very analog compared to what's now today, now you mentioned gaming. You mentioned how people are changing. Can you talk about your view of this cultural shift? And we've been talking about the queue for many, many years now, but it's at actually happening now where the expectation of the audience and the users and the people consuming and communicating and bonding in groups, whether it's gaming or communities are expecting new behaviors, new applications, and it's a forcing function. This shift is having now, what's your reaction to that? What's your explanation? >> Yeah, well, I think it just goes back to the shift of people's where are they spending their time? And if you look today, most people spend 50% plus of their time in front of a screen. And that's just a tremendous amount of effort. But if you look at how much of their assets are digital, it's like less than 1% of their portfolio would be some sort of digital asset compared to literally 50% of every day sitting in front of a screen. And simultaneously what's happening is these new technologies are emerging around cryptocurrencies, blockchain systems, ways for you to track digital ownership of things, and then kind of bring that into your different applications. So one of the big things that's happening with Web3 is this concept of data portability, meaning that I can own something on one application and then I could potentially take that with me to several other applications across the internet. And so this is like the emerging digital property rights that are happening right now as we transition from a model in Web2, where you are on a hosted service like Facebook, it's a walled garden, they own and control everything. You are the product, they're mining you for data and they're just selling ads, right? To a system where it's much more open. You can go into these worlds and experiences. You can take things with you and you can leave with them. And most people are doing this with cryptocurrency. Maybe you earn an end-game currency, you can leave and take that to a different game, and you can spend it somewhere else. So the user is now enable to bring their data to the party. Whereas before now, you couldn't really do that. And that data includes their money or that includes their digital items. And so I think that's the big shift that we're seeing and that changes a lot in how applications serve up to users. It's going to change their user experiences for instance. >> I think the script has flipped and you're right on. I agree with you. I think you guys are smart to see it. And I think everyone who's on this wave will see it. Let's get into that because this is happening. People are saying, "I'm done with being mined "and being manipulated by the big Facebook "and the LinkedIns of the world who are using the user." Now, the contract was a free product and you gave up your data, but then it got too far. Now people want to be in charge of their data. They want to broker their data. They want to collect their digital exhaust, maybe collect some things in a game, or maybe do some commerce in an application or marketplace. So these are the new use cases. How does a digital identity architecture work with Unstoppable? How would you guys enabling that? Can you take us through the vision of where you guys came on this because it's unique, you had an NFT and kind of the domain name concept coming together, can you explain? >> Yeah, so we think we approach the problem for if we're going to rebuild the way that people interact online, what are kind of the first primitives that they're going to need in order to make that possible? And we thought that one of the things that you have on every network, like when you log on Twitter, you have a Twitter handle, when you log on Instagram, you have an Instagram handle. It's your name, right? You have that name that's on those applications. And right now what happens is if users get kicked off the platform, they lose a 100% of their followers, right? And they also, in some cases, they can't even directly contact their followers on some of these platforms. There's no way for them to retain this social network. So you have all these influencers, who are today's small businesses, who build up these large, you know profitable, small businesses online, being key opinion leaders to their demographic. And then they could be deplatformed, or they're unable to take this data and move to another platform if that platform raises their fees. You've seen several platforms increase their take rates. You have 10, 20, 30, 40%, and they're getting locked in and they're getting squeezed, right? So we just said, "You know what, "the first thing you're going to want to own "that this is going to be your piece of digital property "is going to be your name across these applications." If you look at every computing network in the history of computing networks, they end up with a naming system. And when we looked back at DNS, you know which came out in the 90s, it was just a way for people to find these webpages much easier instead of mapping these IP addresses. And then we said to ourselves, "What's going to happen in the future?" Is just like everyone has an email address that they use in their Web2 world in order to identify themselves as they log into all these applications. They're going to have an NFT domain in the Web3 world in order to authenticate and bring their data with them across these applications. So we saw a direct correlation there between DNS and what we're doing with NFT domain name systems. And the bigger breakthrough here is that NFT domain systems all of these NFT assets that live on a blockchain. They are owned by users. They're built on these open systems so that multiple applications could read data off of them and that makes them portable. So we were looking for an infrastructure play like a picks and shovels play for the emerging Web3 metaverse. And we thought that names were just something that if we wanted a future to happen, where all 3.5 billion people with cell phones are sending crypto and digital assets back and forth, they're going to need to have a name to make this a lot easier instead of these long IP addresses or hex addresses in the case of crypto. >> Yeah, and also people have multiple wallets too. It's not like there's all kinds of wallet, variations, name verification, you see the link tree is everywhere. You know, that's essentially just an app. I mean, doesn't really do anything. I mean, so you're seeing people trying to figure it out. I got a github handle. I got a LinkedIn handle. I mean, what do you do with it? >> Yeah, and then specific to crypto, there was a very hair on fire use case for people who buy their first Bitcoin. And for those in the audience who haven't done this yet, when you go in and you go into an app and you buy your first Bitcoin or Ethereum or whatever cryptocurrency, and then the first time you try to send it, there's this field where you want to send it and it's this very long hex address. And it looks like an IP address from the 1980s, right? And it's like a bank number and no one's going to use that to send money back and forth to each other. And so just like domain names and the D apps system replace IP addresses, NFT domains on blockchain systems replace hex addresses for sending and receiving cryptocurrency, Bitcoin, Ethereum, whatever. And that's its first use case is it really plugs in there. So when you want to send money to someone, you can just instead of sending money to a large hex address that you have to copy and paste, you could have an error, or you could send it to the wrong place, it's pretty scary. You could send it to johnfurrier.nft. And so we thought that you're just not going to get global adoption without better UX, same thing it worked with .com domains. And this is the same thing for Bitcoin and other crypto. >> It's interesting, look at the Web2 or trend one to two, Web1 went to two, it was all about use, ease of use, right? And making things simpler, clutter, more pages can't find things that was search, that was Google. Since then, has there actually been an advancement? >> Hmm. >> Facebook certainly is not an advancement, they're hoarding all the data. So I think we're broken between that step of a free search to all the resources in the world, to which by the way, they're mining a lot of data too, with the Toolbar and Chrome. But now where's that Web3 crossover? So take us through your vision on digital identity on Web2, Google searching, Facebook's broken, democracy's broken, users aren't in charge to Web3? >> Got it. Well, we can start at Web1. So the way that I think about it is if you go to Web1, it was very simple, just text web pages. So it was just a way for someone to like put up a billboard and here's a piece of information and here's some things that you could read about it, right? And then what happened with Web2, was you started having applications being built that had backend infrastructure to provide services. So if you think about Web2, these are all websites or web portals that have services attached to them, whether that's a social network service or a search engine or whatever. And then as we move to Web3, the new thing that's happening here, is the user is coming onto that experience and they're able to connect in their wallet or their Web3 identity to that app and they can bring their data to the party. So it's kind of like Web1, you just have a static web page, Web2, you have a static webpage with a service, like a server back here, and then Web3, the user can come in and bring their database with them in order to have much better app experiences. So how does that change things? Well, for one, that means that you want data to be portable across apps. So we touched on gaming earlier and maybe if I have an in-game item for one game that I'm playing for a certain company, I can take it across two or three different games. It also impacts money. Money is just digital information. So now I can connect to a bunch of different apps and I can just use cryptocurrency to make those payments across those things instead of having to use a credit card. But then another thing that happens is I can bring unlimited amount of additional information about myself when I plug in my wallet. And as an example, when I plug into Google search, for instance, they could take a look at my wallet that I've connected and they could pull information about me that I enable that I share with them. And this means that I'm going to get a much more personalized experience on these websites and I'm also going to have much more control over my data. There's a lot of people out there right now who are worried about data privacy, especially in places like Europe. And one of the ways to solve that is simply to not store the data and instead have the user bring it with them. >> You know, I've always thought about this and always debated it with Dave a lot and my co-host, does top down governance privacy laws outweigh the organic bottoms up innovation? So what you're getting at here is, "Hey, if you can actually have that solved "(laughing) before it even starts." It was almost as if those services were built for the problem of Web2. >> Yes. >> Not three. >> Right. >> What's your reaction to that? >> I think that is right on the money. And if you look at it as a security, like if I put my security researcher hat on, I think the biggest problem we have with security and privacy on the web today is that we have these large organizations that are collecting so much data on us and they just become these honeypots and there have been huge breaches. Like Equifax, you know a few years back is a big one and this all your credit card data got leaked, right? And all your credit information got leaked. And we just have this model where these big companies silo your data, they create a giant database, which is worth hundreds of millions of dollars, if not billions, to be attack. And then someone eventually is going to hack that in order to pull that information. Well, if instead, and you can look at this at Web3. So for those in the audience who have used, a Web3 application, one of these D app, to trade cryptocurrencies or something, you'll know that when you go there, you actually connect your wall. So when you're working with these web, you connect, you bring your information with you and you connect it. That means that the app has none of that stored, right? So these apps that people are using for crypto trading cryptocurrency on apps or whatever, they have no stored information. So if someone hacks one of these defi exchanges, for instance, there's nothing to steal. And that's because the only time the information is being accessed is when the user is actively using the site. And so as someone who cares about security and privacy, I go, "Wow, that's a much better or data model." And that gives so much more control of user 'cause the user just permissions access to the data only during the time period in which they're interacting with the application. And so I think you're right and like we are very excited to be building these tools, right? Because I see it like if you look at Europe, they basically pass GDPR and then all the companies are going, "We can't comply with that." They keep postponing it or like changing it a little bit and trying to make it easier to comply with. But honestly we just need to switch the data models. So the companies aren't even taking the data and then they're going to be in a much better spot. >> And GDPR is again a nightmare. I think it's the wrong approach. I always said it was screwed up because most companies don't even know where stuff is stored and nevermind how they delete someone's entry in a database. They don't even know what they're collecting. Some at some level they become so complicated. So right on the money there good, good call out. There question for you. Is this then? Okay, so do you decouple the wallet from the ID or are they together and is it going to be a universal wallet? Do you guys see yourselves as universal domains? Take me through the thinking around how you're looking at the wallet and the actual identity of the user, which obviously is important on the identity side, wallet is that just universal or is that going to be coming together? >> Well, I think so. The way that we kind of think about it is that wallets are where people have their financial interactions online. And then identity is much more about, it's kind of like being your passport. So it's like your driver's license for the internet. So these are two kind of separate products we see longer term and actually work together. So, if you have a domain name, it actually is easier to make deposits into your wallet because it's easier to remember to send money to mattgloud.crypto. And that way it's easier for me to receive payments or whatever. And then inside my wallet, I'm going to be doing defi trades or whatever. And that doesn't really have an interaction with names necessarily in order to do those transactions. But then if I want to sign into a website or something, I could connect that with my NFT domain. And I do think that these two things are kind of separate. I think we're going to... Still early, so figuring out exactly how the industry is going to shake out over like a five to 10 year time horizon and maybe a little bit more difficult and we could see some other emerging... What you would consider like cornerstones of the crypto ecosystem. But I do think identity and reputation is one of those. And I also think that your financial applications of defi are going to be another. So those are the two areas where I see it. And just a note on this, when you have a wallet that usually has multiple cryptocurrency addresses, so you're going to have like 50 cryptocurrency addresses in a wallet. You're going to want to have one domain name that links back to all those, because you're just not going to remember those 50 different addresses. So that's how I think that they collaborate and we collaborate with several large wallets as well, like blockchain.com and another 30 plus of these to make it easier for sending out and receiving cryptocurrency. >> So the wallet basically is a D app, the way you look at it, the integrated. >> Yeah. >> Whatever you want, just integrate in. How do I log into decentralized application with my NFT domain name? Because this becomes okay. I got to love the idea, love my identity. I'm an my own NFT. I mean, how this video's going to be an NFT soon. We get on board with the program here, but how do I log into my app? I'm going to have a D app and I got my domain name. Do I have to submit is there benchmarking? Is there approval process? Is there APIs and SDK kind of thinking around it? How are you thinking about dealing with the apps? >> Yeah, so all of the above. And what we're trying to do here is build like an SSO solution, but it's consumer based. So what we've done is adapted some SSO protocols that other people have used, the standard ones, in order to connect that back to an NFT domain in this case. And that way you GET the best of both worlds. So you can use these authorization protocols for data permissioning that are, you know, standard Web2 APIs, but then the permissioning system is actually based on the user-controlled NFT. So they're assigning it that with their private public key pair in order to make those updates. So that allows you to connect into both of these systems. We think that that's how technology typically impacts the world is it's not like you have something that just replaces something overnight. You have an integration of these technologies over time. And we really see these Web3 components and net two domains integrating nicely into regular apps. So as an example in the future, when you log in right now, you see Google off, Facebook off, or you can type in an email address, you could see NFT, Unstoppable Domains or NFT authorization. And you can SSO in to that website. When you go to a website like an e-commerce website, you could share information about yourself, 'cause you've connected your wallet now. So you could say, "Yes, I am a unique individual. "I do live in New York and I just bought a new house." And then when you permission all that information about yourself to that application, you can serve up a new user experience for you. And we think it's going to be very interesting for doing rewards and discounts online for e-commerce specifically in the future because that opens up a whole new market. 'Cause they can ask you questions about yourself and you can deliver that information directly to the app. >> I really think that the gaming market has totally nailed the future use case, which is in game currency, in game end engagement, in game data. And now bringing that to kind of a horizontally scalable like surface areas is huge, right? So, you know, I think that's a huge success on the concept. The question I have to ask you is you getting any pushback from, ICANN, the International Corporation of Naming and Numbers, they got dot everything now.club, 'cause the clubhouse, they got dot, party.live. I mean the real domain name people are over here, Web2, you guys are coming out with the Web3. Where is that connect for people who are not following along the Web3 trend? How do you rationalize the domain angle here? >> Yeah, well, so I would say that NFT domains are what domains on DNS were always meant to be 30 plus years ago. And they just didn't have blockchain systems back in the nineties when they were building these things. So there's no way to make them for individuals. So what happened was for DNS, it actually ended up being business. So if you look at DNS names, there's about 350 million registrations. They're basically all small business. And it's like, 20 to 50 million small businesses who own the majority of these.com or these regular DNS domain names. And that's their focus. NFT domains, because all of a sudden you have the wallet, you have them in your wallet and your crypto wallet, they're actually for individuals. So that market, instead of being for small businesses is actually end users. So instead of being for 20 to 50 million small businesses, we're talking about being useful for three to four billion people who have an internet connection. And so we actually think that the market size for NFT domains is somewhere 50 to a hundred X, the market size for traditional domain names. And then the use cases are going to be much more for individuals on a day to day basis. So it's like people are going to want you on a use them for receiving cryptocurrency or receiving dollars or payments or USCC coin, where they're going to want to use them as identifiers on social networks, where they're going to want to use them for SSO. And they're not going to want to use them as much for things like websites, which is what Web2 is. And if I'm being perfectly honest, if I'm looking out 10 years from now, I think that these traditional domain name systems are going to want to work with and adopt this new NFT technology, 'cause they're going to want to have these features for the domain names. So like in short, I think NFT domain names are domain names with superpowers. This is the next generation of naming systems. And naming systems were always meant to be identity networks. >> Yeah, they hit a glass ceiling. I mean they just can't, they're not built for that. And having people, having their own names, is essentially what decentralization is all about. 'Cause we, what is a company? It's a collection of humans that aren't working in one place, they're decentralized. So then you decentralize the identity and everything's been changed. So completely love it. I think you guys are onto something really huge here. You pretty much laid out what's next for Web3, but you guys are in this state of growth. You've seen people signing up for names. That's great. What are the best practices? What are the steps are people taking? What's the common use case for folks who are putting this to work right now for you guys? Why do you see, what's the progression? >> Yeah, so the thing that we want to solve for people most immediately, is we want to make it easier for sending and receiving crypto payments. And I know that sounds like a niche market, but there's over 200 million people right now who have some form of cryptocurrency, right? And 99.9% of them are still sending crypto using these really long hex addresses. And that market is growing at 60 to 100% year over year. So first we need to get crypto into everybody's pocket and that's going to happen over the next three to five years. Let's call it, if it doubles every year for the next five years, we'll be there. And then we want to make it easier for all those people to send crypto back and forth. And I will admit I'm a big fan of these stable coins and these like... I would say utility focused tokens that are coming out just to make it easier for transferring money from here to Turkey and back or whatever. And that's the really the first step for NFT domain names. But what happens is when you have an NFT domain and that's what you're using to receive payments, and then you realize, oh, I can also use this to log into my favorite apps. It starts building that identity piece. And so we're also building products and services to make it more like your identity. And we think that it's going to build up over time. So instead of like doing an identity network top down where you're like a government or corporation, you say, oh, you have to have ID, here's your password, you have to have it. We're going to do it, bottoms up. We're going to give everyone on the planet and up to you domain name, it's going to give them some utility to make it easier to send, receive cryptocurrency. And we're going to say, "Hey, do you want to verify your Twitter profile?" Yes. Okay, great. You just attach that back. Hey, you want to verify your Reddit? Yes, Instagram? Yes, TikTok, yes. You want to verify your driver's license? Okay, yeah, we can attach that back. And then what happens is you end up building up organically digital identifiers for people using these blockchain naming systems. And once they have that, they're going to just... They're going to be able to share that information and that's going to lead to better experiences online for both commerce, but also just better user experiences in general. >> Every company when they web came along first, everyone pro proved the web once. Oh, it's terrible. A bad idea. Oh, it's so, unreliable, so slow. Hard to find things. Web2, everyone bought a domain name for their company, but then as they added webpages, these premalinks became so long, the webpage address fully qualified, permalink string, they bought keywords. And then that's another layer on top. So you started to see that evolution in the web. Now it's kind of hit ceiling. Here, everyone gets their NFT, they start doing more things. Then it becomes much more of a use case where it's more usable, not just for one thing. So we saw that movie before, so it's like a permalink, permanent. >> Yeah. >> Excellent. >> Yes indeed. I mean, if we're lucky it will be a decentralized bottoms up global identity that appreciates user privacy and allows people to opt in. And that's what we want to build. >> And the gas prices thing that's always come out always an objection here that, I mean, blockchain's perfect for this 'cause it's, imitable, it's written on the chain. All good, totally secure. What about the efficiency? How do you see that evolving real quick? >> Well, so a couple comments on efficiency. First of all, we picked domains as first product to market. 'Cause you need to take a look and see if the technology is capable of handling what you're trying to do and for domain names, you're not updating that every day. So like, if you look at traditional domain names, you only update it a couple times per year. So, the usage for that to set this up and configure it, most people set it up and configure it and then they only have a few changes per year. First of all, the overall you, it's not like a game. >> An IO problem. >> Right, right, right. So that part's good. So we picked a good place to start for going to market. And then the second piece is like, you're really just asking, are computer systems going to get more efficient over time? And if you know, the history of that has always been yes. And I remember the 90s, I had a modem and it was 14 kilobits and then it was 28 and then 56 and then 100. And now I have a hundred megabits up and down. And I look at blockchain systems and I don't know if anyone has a law for this yet, but throughput of blockchains is going up over time and there's going to be continued improvements over this over the next decade. We need them. We're going to use all of it. And you just need to make sure you're planning a business makes sense for the current environment. Just as an example, if you would try to launch Netflix for online streaming in 1990, you would've had a bad time because no one had bandwidth. So yeah, some applications are going to be wait to be a little bit later on in the cycle, but I actually think identity is perfectly fine to go ahead and get off the ground now. >> Yeah, the motivated parties for innovations here, I mean a point cast failed miserably that was like, they tried to stream video over T1 lines, but back in the days, nothing. So again, we've seen those speeds, double, triple in homes right now. Matt, congratulations, great stuff. Final, TikTok moment here. How would you summarize in a short clip, the difference between digital identity and Web2 and Web3. >> In Web2, you don't get to own your own online presidence, and in Web3 you do get to own it. So I think if you were going to simplify it, really Web3 is about ownership and we're excited to give everyone on the planet a chance to own their name and choose when and where and how they want to share information about themselves. >> So now users are in charge. >> Exactly, you got it. >> They're not the product anymore. If you got to be the product you might as well monetize the product, and that's the data. Real quick thoughts just to close out the roll of data and all this, your view. >> We haven't enabled users to own their data online since the beginning of the internet. And we're now starting to do that. It's going to have profound changes for how every application on the planet interacts with their users. >> Awesome stuff, Matt, take a minute to give a plug for the company. How many employees you got? What are you guys looking for for hiring, fundraising? Give a quick commercial for what's going on Unstoppable Domains. >> Yeah, so if you haven't already, check us out at unstoppabledomains.com, we're also on Twitter at Unstoppable web. And we have a wonderful podcast as well that you should check out if you haven't already. And we are just crossed a hundred people. We're growing, three to five hundred percent year over year. We're basically hiring every position across the company right now. So if you're interested in getting into Web3, even if you're coming from a traditional to background, please reach out. We love teaching people about this new world and how you can be a part of it. >> And you're a virtual company. You have a little headquarters or is it all virtual? What's the situation there? >> Yeah, I actually just assumed we are 100% remote and asynchronous and we're currently in five countries across the planet in mostly concentrated in the US and the EU areas. >> I heard a rumor too. Maybe you can confirm or admit or deny this rumor. I heard a rumor that you have mandatory vacation policy. >> This is true. And that's because we are a team of people who like to get things done. But we also know that recovery is an important part of any organization. So if you push too hard, we want to remind people we're on a marathon, right? This is not a sprint. And so we want people to be with us long term, and we do think that this is a 10 year move. And so yeah, do force people. We'll unplug you at the end of the year, if you- >> That's what I was going to ask you. So what's the consequence of, I don't take vacation. >> Yeah, we literally unplug you. (both laughing) >> You won't be able to get into slack. Right, and that's (indistinct). >> Well, when people start having their avatars be their bought and you don't even know what you're unplugging at some point, that's where you guys come in with the NFT saying that that's not the real person, it's not the real human. >> Yeah, exactly. We'll be able to check. >> NFT is great innovation, great use case, Matt congratulations. Thanks for coming on and sharing the story to kick off this showcase with theCUBE. Thanks for sharing all that great insight. Appreciate it. >> Yeah, John had a wonderful time. >> All right, this is theCUBE Unstoppable Domains showcasing. We've got 10 great pieces of content we're dropping all today. Check them out. Stay with us for more coverage. I'm John Furrier with theCUBE. Thanks for watching. (upbeat music)

Published Date : Mar 10 2022

SUMMARY :

Matt, great to come on. So first of all, love the and you see it from, you and the users and the people consuming And if you look today, and you gave up your data, that they're going to need in I mean, what do you do with it? Yeah, and then specific to crypto, the Web2 or trend one to two, of a free search to all So it's kind of like Web1, you "Hey, if you can actually have that solved and then they're going to or is that going to be coming together? how the industry is going to shake out the way you look at it, the integrated. I got to love the idea, love my identity. And that way you GET And now bringing that to kind to want you on a use them So then you decentralize the identity And then what happens is you So you started to see and allows people to opt in. And the gas prices thing So like, if you look at And if you know, the history but back in the days, nothing. and in Web3 you do get to own it. and that's the data. for how every application on the planet What are you guys looking and how you can be a part of it. And you're a virtual company. and the EU areas. I heard a rumor that you have So if you push too hard, So what's the consequence Yeah, we literally unplug you. Right, and that's (indistinct). saying that that's not the real person, We'll be able to check. to kick off this showcase with theCUBE. I'm John Furrier with theCUBE.

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Matt Mickiewicz, Unstoppable Domains | Unstoppable Domains Partner Showcase


 

(upbeat music) >> Hello, welcome to theCUBE's presentation with Unstoppable Domains. It's a showcase we're featuring all the best content in Web 3 and with unstoppable showcase, I'm John Furrier, your host of theCUBE. We got a great guest here, Matt Mickiewicz who's the Chief Revenue Officer of Unstoppable Domains. Matt, welcome to the showcase, appreciate it. >> Thank you for having me. >> So the theme of this segment is the potential of the Web 3 marketplace with Unstoppable Domains. You're the Chief Revenue Officer, you guys have a very interesting concept that's going extremely well, congratulations. But you're using NFTs for access and domains, Of course through the metaverse is huge. People want their own domains, but it's not just like real estate in the sense of a website. It's bigger than that it's a lot going on. So take us through what is the value proposition and what is the product? >> Absolutely, so for the past 20 years, most of us have been interacting on the internet using usernames issued to us by big corporations like Facebook, Google, Twitter, TikTok, Snapchat, et cetera. Whenever we get these usernames for free it's because we and our data are the product. As some of the recent leaks in the media have shown incentive individual in companies are not always aligned. And most importantly individuals are not in control of their own digital identity and the data, which means they can economically benefit from the value they create online. Think of Twitter as a two-sided marketplace with 0% revenue share back to its creators. We're now having in the creator economy and we believe that individuals should see the economic rewards of what they do and create online. That's what we are trying to do in** support of domains is provide user own and control identity to four and a half billion internet users. >> It's interesting to see change that's happening with Web3 and just in cultural terms, users are expecting to be part of the creator the personality of the company, there's this almost this intermediation of the middle man whether it's an ad network or a gatekeeper of any kind people going direct, right? So if I'm an artist, I can go direct to my fans. >> Exactly, so Web3 really shifts the power away from a aggregators. Aggregators and marketplaces have been some of the best business models for the last 20 years onto the internet. But Web3 is going to dramatically change all over the next decade. Bring more power back in the hands of consumers. >> What type of companies do you guys work with and partner with that we see out there? Give us some examples of the kinds of companies you're doing business with end partnering with. >> Yeah, so let's talk about use cases first actually. Was the big use case that we identified initially for NFT domain names was around cryptocurrency transfers. Anyone who's ever bought cryptocurrency and tried to transfer it between accounts or wallets is familiar with these awkwardly long hexa decimal strings of random numbers and letters, or even if you make a single type of money is lost forever. That's a pretty scary experience that exists today. That 2 trillion asset dollar as a class with 250 million users. So the first set of partners that we worked on integrating with, we're actually crypto wallets and exchanges. So we will allow users to do is replace all their long hexa decimal wallet addresses with a single human readable name, like John.NFT or MattMickiewicz.crypto to allow for simple crypto transfers. >> And how do the exchange work with you guys on that is it a plugin, is it co-locating code together? What's the relationship between exchanges and Unstoppable Domains? >> Yeah, absolutely great question. So exchanges actually have to do a little bit of engineering list to work with us and they can do that by either using our resolution libraries or using one of our APIs in order to look up an Unstoppable Domain and figure out all the wallet addresses that's associated with that name. So today we work with dozens of the world's top exchanges and wallets ranging from OKX to Coinbase wallet, to Trust wallet, to bread wallet, and many many others. >> I got to ask you on the wallet side, is that a requirement in terms of having specific code and are the wallets that you work well with? Explain the wallet dynamic between Unstoppable Domains and wallets. >> Yeah, so wallets all have this huge usability problem for their users because every single cryptocurrency held by every single one of their users has a different hexadecimal wallet address. And once again every user is subject to the same human fallacies and errors where if they make a single type their money can be lost forever. So what we enable these wallets to do is to make crypto transfer simple and less scary than the current status quo by giving the users an Unstoppable name that they can use to attach to all the wallet addresses on the back end. So companies like Trust Wallet for example, which has 10 million user or Coinbase Wallet. When you go to the crypto transfer fields, there you can just type in an unstoppable name It'll correctly route the currency to the right person, to the right wallet, without any chance for human error. >> When these big waves coming out I got to ask this question, 'cause a lot of people in the mainstream are getting into it now. It reminds me of the web wave that hit the big thing was how many people are coming online, was one of the key metrics and how many web pages are being developed was another metric, which meant that people were building out webpages. And it's hard to look back and think, wow, that was actually a KPI. So internet users and webpages where the two proxies 'cause then search engines came out and everything else happened. So I got to ask you, there are people watching, they're seeing it on commercials on TV, they're seeing it everywhere stadiums are named after crypto companies. So, the bottom line is people want to know how NFT domains take the fear out of working with crypto and sending crypto. >> Yeah, absolutely, so imagine we had to navigate the web using IP addresses rather than typing in Google.com. You'd have to type in a random string of numbers that you'd had to memorize. That would be super painful for users and internet wouldn't have gotten to where it is today with almost 5 billion people online. The history of computer networks we have human readable naming systems built on top in every single instance, it's almost crazy that we got to a $2 trillion asset class with 250 million users worldwide. 13 years after the Satoshi white paper, without a human readable naming system other Unstoppable Domains in a few of our competitors, that's a fundamental problem that we need to solve in order to go from 250 million crypto users in 2022 to 5 billion crypto users a decade from now. >> And just to point out, not to look back and maybe make a correlation but I will, if you look at the naming system of DNS, what it did to IP addresses, that's one major innovation that enabled the web. Then you look at what keyword navigation has done on top of DNS, what that did for the industry, and that basically birthed Google keywords basically ads. So that's trillions and trillions of dollars. Again, now shifting to you guys, is that how you see it? Obviously it's decentralized, so what's different? Okay, I get, so if you compare here Google was successful, keyword advertising industry for the last of 25 years or 20 years. >> What's different now is? >> yeah >> Yeah, what's different now is the technology inflection points. So Blockchains have evolved to a point where they enable high throughput high transaction volume and true decentralized ownership. The NFTs standard, which is only a couple years old, has taken off massively around trading of profile pictures like CryptoPunks and the Bored Apes Yacht Club where the use cases extend much more than just a cool JPEG that goes up in value two or three X year over year. There is a true use case here around ownership of identity ownership over data, a decentralized login authentication and permission data sharing. One of the sad things that happened on the internet the last decade really was, that the platforms built out have now allowed developers to build on top of them in a trustless comissionless way. Developers who built applications on top of them, the early monopolies in the last decade, got the rules changed on them. APIs cut off, new fees instituted. That's not going to happen in Web3 because all permission list. Once an NFT is minted, it's custody in a user's own wallet, we cannot take the way it will continue to exist in eternity, regardless of what happens to Unstoppable Domains, which gives developers a lot more confidence in building new products for the Web3 identity standard that we're building out. >> You know what's amazing is that's a whole another generational shift. I've always been a big fan of abstractions when innovation is needed when there are problems that need to be solved, messes to be cleaned up, a good abstraction layer on top of new architecture is really, really phenomenal. I guess the key question for I have for you is, theCUBE we have all this video where's our NFT how should we implement NFTs? >> There's a couple different ways you could think about it, you could do proof of attendance protocol NFTs, which are really interesting way for users to show that they were at particular event. So just in the same way that people collect T-shirts from conferences, people will be collecting NFTs to show they were attending in person cultural moments or that they were part of an event online or offline. You could do NFTs for our employees to show that they were at your company during certain periods of the company's growth. So think of replacing their resume with a cryptographically secure resume like this on the Blockchain and perpetuity. Now more than half of all resumes contain lies, which is a pretty gnarly problem as a hiring manager that we constantly have to sort through. There's where that this can impact that side of the market as well. >> That's awesome, and I think this is a use case for everything we appreciate that. And of course we can have the most favorite cube moments, it can be a cube host NFT at Board Apes out there. Why not have a board cube host going on and then.. >> We're an auction for charity and OpenSea. >> All right, great stuff, now let's get into some of the cool tech nerd stuff, which is really the login piece which I think is fascinating. The having NFTs be a login mechanism is another great innovation, okay. So this is cool, 'cause it's like think of it as one click NFTs, if you will. What's the response been on this login with Unstoppable for that product? What's some of the use cases, can you get some examples of the momentum intraction? >> Yeah, absolutely, so we launched a product less than 90 days ago and we already have 90 committed or integrated partners live today with a login product. And this replaces login with Google, login with Facebook with a way that it's user owned and user controlled. And over time people will be attaching additional information back to their NFT domain name, such as their reputation, their history, things they've done online and be able to permission to share that with applications that they interact with in order to gain rewards. Once you own all of your data, and you can choose who you shared with . Companies will incentivize you to share data. For example, imagine you just buy a new house and you have 3000 square feet to furnish. If you could tell that fact and prove it, to a company like Wayfair, would they be incentivized to give you discounts? We're spending 10, 20, $30,000 and you'll do all of your purchasing there rather than spread across other e-commerce retailers. For sure they would, but right now when you go to that website, you're just another random email address. They have no idea who you are, what you've done, what your credit score is, whether you're a new house buyer or not. But if you could permission to share that using a log and installable product, I mean the web would just be much much different. >> And I think one of the things too, as these, I call them analog old school companies, old guard companies as referred to in theCUBE talk here. But we always call that old guard as the people who aren't innovating. You could think about companies having more community too, because if you have more sharing and you have this marketplace concept and you have these new dynamics of how people are working together, sharing will provide more or transparency but yet security on identity. Therefore things are going to be happening organically. That's a community dynamic what's your view on that? And what's your reaction. >> Communities are such an important part of Web3 and the cryptos ecosystem in general. People are very tightly knit, they all support each other. There there's a huge amount of collaboration in this space because we're all trying to onboard the next billion users into the ecosystem. And we know we have some fundamental challenges and problems to solve, whether it's complex wallet addresses, whether it's the lack of portable data sharing, whether it's just simple education, right? I'm sure, tens of million of people have gone to crypto for the first time during this year's Super Bowl based on some of those awesome ads they ran. >> Yeah, love the QR code, that's a direct response. I remember when the QR codes been around for a long time. I remember in the late 90's, it was a device at red QR code that did navigation to a webpage. So I mean, QR codes are super cool, great way to get, and we all using it too with the pandemic to ordering food. So I think QR codes are here to stay, in fact, we should have a QR code on all of our images here on the screen too. So we'll work on that, but I got to ask you on the project side, now let's get into the devs and kind of the applications, the users that are adopting unstoppable and this new way of things. Why are they gravitating towards this login concept? Can you give some examples and give some color commentary to why are these D-application, distributed application, dApps guys and gals programming with you guys? >> Yeah, they all believe that the potential for what we're trying to create around user own controlled identity. Where the only company in the market right now with a product that's live and working today. There's been a lot of promises made, and we're the first ones to actually delivered. So companies like Cook Finance for example, are seeing the benefit of being able to have their users, go through a simple process to check in and authenticate into the application using your NFT domain name rather than having to create an email address and password combination as a login, which inevitably leads to problems such as lost passwords, password resets, all those fun things that we used to deal with on a daily basis. >> Okay, so now I got to ask you the kind of partnerships you guys are looking at doing. I can only imagine the old school days you had a registry and you had registrars, you had a sales mechanism. I noticed you guys are selling NFT kind of like domain names on your website. Is that a kind of a current situation, is that going to be ongoing? How do you envision your business model evolving and what kind of partnerships do you see coming along? >> Yeah, absolutely, so we're working with a lot of different companies from browsers to exchanges, to wallets, to individual NFT projects, to more recently even exploring partnership opportunities with fashion brands for example. Monetarily, market is moving so so fast. And what we're trying to essentially do here is create the standard naming system for Web3. So a big part of that for us will be working with partners like blockchain.com and with Circle, who's behind the USDC coin on creating registry such as .blockchain and .coin and making those available to tens of millions and ultimately hundreds of millions and billions of users worldwide. We want an Unstoppable domain name to be the first asset that every user in crypto gets even before they buy their Bitcoin, Ethereum or Dogecoin. >> It makes a lot of sense to abstract the way the long hexa desal stream we all know, that we all write down, put in a safe, hopefully we don't forget about it. I always say, make sure you tell someone where your address is. So in case something happens, you don't lose all that crypto. All good stuff. I got to ask this the question around the ecosystem. Okay, can you share your view and vision of either yourself or the company when you have this kind of new market, you have all kinds of, we meant the web was a good example, right? Web pages, you need to web develop and tools. You had HTML by hand, then you had all these tools. So you had tools and platforms and things kind of came well grew together. How is the Web3 stakeholder ecosystem space evolving? What are some of the white spaces? What are some of the clearly defined areas that are developing? >> Yeah, I mean, we've seen explosion in new smart contract blockchains in the past couple of years, actually going live, which is really interesting because they support a huge number of different use cases, different trade offs on each. We recently partnered and moved over a primary infrastructure to Polygon, which is a leading EVM compatible smart chain, which allows us to provide free gas fees to users for minting and managing their domain name. So we're trying to move all obstacles around user adoption. Here you'll need to have Ethereum in your wallet in order to be an Unstoppable Domains customer or user, you don't have to worry about paying transaction fees every time you want to update the wallet addresses associated with your domain name. We want to make this really big and accessible for everybody. And that means driving down costs as much as possible. >> Yeah, it's a whole nother wave. It's a wave that's built on the shoulders of others. It's a shift in infrastructure, new capabilities, new applications. I think it's a great thing you guys do in the naming system, makes a lot of sense. It abstraction layer creates that ease of use, it simplifies things, makes things easier. I mean was the promise of these abstraction layer. Final question, if I want to get involved, say we want to do a CUBE NFT with Unstoppable, how do we work with you? How do we engage? Can you give a quick plug on what companies can do to engage with you guys on a business level? >> Yeah, absolutely, so we're looking to partner with wallet exchanges, browsers and companies who are in the crypto space already and realize they have a huge problem around usability with crypto transfers and wallet addresses. Additionally, we're looking to partner with decentralized applications as well as Web2 companies who perhaps want to offer logging with Unstoppable domain functionality. In addition to, or in replacement of the login with Google and login with Facebook buttons that we all know and love. And we're looking to work with fashion brands and companies in the sports sector who perhaps want to claim their Unstoppable name, free of charge from us. I might add in order to use that on Twitter or in other marketing materials that they may have out there in the world to signal that they're not only forward looking, but that they're supportive of this huge waves that we're all riding at the moment. >> Matt, great insight, chief revenue officer, Unstoppable Domains. Thanks for coming on the showcase, theCUBE and Unstoppable Domains share in the insights. Thanks for coming on. >> Thank you. >> Okay, this CUBE's coverage here with the Unstoppable Domain showcase. I'm John Furrier, your host, thanks for watching. (upbeat music)

Published Date : Mar 10 2022

SUMMARY :

featuring all the best content So the theme of this segment in the media have shown intermediation of the middle man for the last 20 years onto the internet. the kinds of companies Was the big use case that we identified and figure out all the wallet addresses I got to ask you on the wallet side, on the back end. 'cause a lot of people in the mainstream in order to go from 250 that enabled the web. that the platforms built out problems that need to be solved, that side of the market as well. And of course we can have the We're an auction for of the momentum intraction? to give you discounts? and you have this marketplace concept of Web3 and the cryptos and kind of the applications, that the potential is that going to be ongoing? the standard naming system for Web3. What are some of the white spaces? in the past couple of on the shoulders of others. of the login with Google Thanks for coming on the showcase, with the Unstoppable Domain showcase.

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Mike Morhulets, Michael So and Jaime Rogozinski | Unstoppable Domains Partner Showcase


 

(upbeat music) >> Hello, welcome to theCUBE's presentation of Unstoppable Domains Partner Showcase. I'm John Furrier, host of theCUBE here in Palo Alto. Got some great guests here on this panel to talk about DeFi, the relevance of it, the importance, and all the major things happening in the changing world of finance and decentralized web, which is Web 3. Great wave here going on. We got Jaime Rogozinski, founder of WallStreetBets and strategic advisor of WallStreetBets app. Great to have you on. We've got Michael So, Partner, Head of Business Development, Cook Finance, and Mike Morhulets, CEO of DeHive. Gentlemen, thank you for coming. I'm super excited about this panel conversation here in the Unstoppable Domains Partner Showcase. Thanks for coming on. >> Yeah, thanks for having us on. >> Thanks for having us. >> So, first of all, it's been a crazy ride. Even just go back from... Just go back eight years ago now, and then go to you had the big ICO craze, you had now the operationalizing of crypto, applications, blockchain. I see the price of Bitcoin has been going great. Everyone's been making a lot of money. But it's really about the fundamental change of users and DeFi, decentralized finance has been one of the tip of the spears here from terms of change 'cause money's involved. and that's the shift here. So before we get into it, I want to get you guys to help me define what is DeFi? If someone says, "Hey, what's DeFi?" And everyone wants to know, "What's DeFi? What does it mean?" What is DeFi? >> Well, I think it's still being defined to be quite honest with you, right? Like it stands for decentralized finance, but for the most part, it's figuring out a way to use these crypto coins, tokens assets, Dallas Dap, this, that, the other to try and integrate this worldwide transactional parallel ecosystem to traditional finance, right? So I'd say for the most part, you're able to transact, send money, buy things, invest it, generating interest rates, et cetera. >> So is it a new money system, is it an architecture? How should people think about this 'cause, you know, to me it seems like a whole another stack, if you will, I had to use the word stack, tech stack, but it's really more of a different thing. People still scratch their heads. Does it help me, does it hurt me? How would you explain it to someone who's like saying, "Hey, I got a bank, got my app on my phone." What's the difference? >> Yeah. To me, there are three things that define DeFi. You know, one is the fact that it is non-custodial, meaning there is no counterparties who take hold of your money and decide when they want to release it back to you. You own it, you hold assets, you know, on your own wallet. You know, that's one clear, you know, defining moment of DeFi. Second is the fact that, you know, where the value of transfer happens. And TraFi, traditional finance. You know, you would see how the actual transfer may not even happen, actually outside of a particular location, such as for example, a centralized exchange. However, on DeFi, you can clearly see how the value of transfer happens on chain, on Ethereum, on other lines, you know, on other chain as well. And third and last, you know, to me is how the organizations define what decisions, what setups are to be made within, right? For example, you know, DAO, you know, the centralized autonomous organization, they will actually use the communities to define how things can be decided. So that's one way to see it. >> Yeah. It's interesting. I saw these protocols and the tokens and infrastructure, Mike, there's a complex system going on here. It's the plumbing, right? I mean, it's a money system. You know, how decisions are made, you got communities involved in there, you got actually mechanisms for immutability and security. You got application developers. So you got to kind of think of like an operating system here to make it all work. What's your take on this whole impact of what is DeFi relative to what people see on their phones as just an app or just some finance app. There's a lot of stuff going on under the covers. >> Yeah. I want to totally agree with Michael because it's all about one point of entering to Web 3, yeah? I have just my personal key, and can use all my wallets, get access to my funds from different point in the world. And I just have enter to all these applications, all these huge amount of services and monies. Second general part for me that is all about smart contracts and not intermediate here. Then people want to cooperate on many ways to each other on stable coins, yeah. And this is just smart contract. And one person from another side and another person from other side, that's it. It's all about DeFi ecosystem, you know, into words. >> I mean, this idea of disintermediating the middle man is a huge part of this. I mean, smart contracts is critical to this. You got to have the infrastructure, you got to have the user behavior. This is why it's important. Can you guys weigh in on some of the things on the importance of DeFi and where we are right now relative to progress? Because even just in the past two years, the cultural shift of DeFi has changed a lot. Where are we right now in DeFi? Can you guys share your perspectives on kind of, you know, progress compared to the evolution of where it will go? >> No, I think that DeFi has DeFinitely made a lot of progress with regards to adoption. Not only by retail participants, but also by institutional ones, right? They're warming up the idea of these first stops from Bitcoin or whatever these larger ones that have more proven track record. And they're starting to experiment more and more from taking crypto transactions, et cetera. But from the retail standpoint, it's also made a lot of progress. I'd say the biggest benefit to the DeFi world is community, right? It works because it's decentralized, which means one of the requirements is a lot of participants. But one of the hindrances, which is one of the biggest ones that's kind of been in the way is the usability, which although it's improved a lot, it's still not ready for the mainstream user that's used to just one click, buy it, whatever, don't care to understand how things work. But those two worlds are starting to bridge, right? People getting comfortable, institutions getting comfortable, as well as retail participants not being scared away by the process. >> Yeah. I mean that... I will just ask you to follow up on that Jaime, if you don't mind. Is that that community user piece is huge. A lot of people in the old guard will dismiss things as meme stocks, if you will. You know, we've seen a lot of the traction. But when you have communities moving at massive forces, that's in a way infrastructure, right? So you have behavior changes, whether you got some peer to peer community happening, it can't be dismissed. I mean, yeah, this is my arbitrage and a little bit of a, you know, I won't say crypto vandalism or kind of fun, but at the end of the day, that's a behavior. That is specific change. That points to... It can't be dismissed. What do you guys react to that? What's your reaction to that? >> Right. Actually, at my firm, Cook Finance, we are actually at the forefront of seeing that movement. So at Cook, you know, we label ourselves as compostable finance. And one thing that we've seen is that our communities, consistently we propose very interesting strategies, connecting different DeFi protocols together to basically execute on a portfolio execution that allows them to achieve a certain objectives. And we have to say, you know, if you were to define Web 2 as read and write and Web 3 as read, write, and create, you know, then this is really, you know, where the difference lies. We are now at this point where we are simply providing an infrastructure, as you said before, but allowing, you know, the creativities, you know, from everybody to come together and let the crowd wisdom everywhere, you know, to decide exactly, you know, what should take home from a product perspective. So we're very excited about that. >> Yeah. And these are new protocols that need to built. I mean, what does that mean, right? So how does software adapt to that? This comes into the question, I think, why it can't be dismissed. Jaime, what's your reaction to that? Because you're in the middle of it, you see all these behaviors, and Wall Street certainly is an environment where there's a lot of activity 'cause there's finance all this money there, right? And then again, a lot of that is old money, old systems. Now moving to the new, now, global, et cetera. What's your take? >> Well, I mean, first of all, I don't think that one is going to move over to the other one. I believe there's going to be elements where they coexist, right? Traditional finance still has a lot of merits to it and it has a lot of use of practical applications, but they can feed off of each other. There's a lot of things that DeFi can learn from traditional finance and vice versa. So I think that we're just going to start seeing this convergence of these two different worlds. And I think it's extremely powerful, right? Because the way that you think about sequential and transactional systems that are centralized, right? Like it requires all sorts of mechanisms. For example, I know I'm speaking arbitrary, but like you have a market with an exchange in an order book with limit orders and then you have the guy come in there and push market buy or sell, pushes the price, right? That's the mechanism by which you see something flash on your screen. In the world of DeFi, there's additional mechanisms that have previously been impossible, like automated market makers, right? They don't have order books and there's no counterparty. I mean, there is, but they're distributed. So the risk profile is really different. So like it's just a matter of rethinking and looking at all the advantages and all the benefits that DeFi has to offer. >> I love that whole point there. 'Cause that's basically refactoring existing markets in the new way. And this becomes the next question is, is that okay, if you have like say Unstoppable, where they got this access through an NFT, which is super cool with kind of like an identity, the development environment is really key in all these big ways. Because if you think about what needs to happen next, does you need more software developers or developers in general on this new paradigm, right? So with that in mind, how do you guys see the market of more innovation being developed on top of where we are now? 'cause that's the next key flywheel in this equation, which is, I need simplicity, I got to make ease of use, and reduce the time it takes to do things. And that's just going to come from development. So what's you guys reaction to with the wave coming in from a development standpoint? You mentioned smart contracts earlier, Mike, what do you guys think? >> Yeah. At that moment, I'm thinking about Web 3.0 identity. It's very close to Unstoppable Domains doing, because they're doing that you can connect by your domain to different apps, to different projects and so on. And the next step after that will be Web 3.0 identity. I think there will be some custodial service when you will put your passport or verification service and we will get NFT identifying you. And then with this NFT, you will go to every service which should be identified. For example, tomorrow SEC will create new law that all users for U-Swap should be identifying and you'll use this identity NFT for using this UniSwap. And I think it will be huge amount of works for all Web 3 applications and always that. >> Michael, what is Unstoppable matter? Why does Unstoppable matter to DeFi? What's your take on that? >> Yeah. Yeah. First of all, you know, I have been a big fan of Unstoppable both since day one, you know, from the NFT domain, you know, rollout. But one thing that I'm super excited about Unstoppable is the fact that it provides a digital identity, exactly like what Mike said. And the fact that, you know, you can leverage Unstoppable. And the fact that the digital identity can be use in a different way than where we see the traditional finance data such as owning all your PII, you know, all the personal identifiable informations, you know. The NFT aspect allows, you know, only certain informations to be transferred, but at the same time, allow all the participants in the ecosystem, DeFi or even TraFi institutional alike, you know, to only pick certain pieces such that they can still live within, you know, the existing framework. So I think that really is powerful in a way, it bridges in a way, the existing money or value transfer happens, to a way in the future, how people can use the different infrastructure to perform the very same actions. >> Jaime, what's your take on the Unstoppable position here relative to DeFi? >> Look, I think Unstoppable is in a really great position, right? The whole spirit of DeFi is to removing bottlenecks, right? Removing kind of choke points, which can either be, you know, by some people choose to label that as the government, but I choose to think of it as more as a technological, right? Like you have this distributed naming system and this idea of identifying yourself has uncalculable benefits, right? I don't think we're at the point yet where we can just imagine it. Right now we start off by associating it with, I'm going to sign into a website with my username and password. And this is the new version of that. That doesn't have any huge feel to it, right? But what's under the hood is what actually allows people to do a lot more things such as like being able to port these things across and into connectivity on different websites. And being able to have control over your data, right? Like to actually be able to open up markets for even being able to monetize your own data, right? So that when you sign into a thing, you can just decide what things to share and whatnot. Like there's so many ways that we can't quite yet imagine the use for this, and I think that Unstoppable's in an incredible position to take advantage of that. >> That's awesome insight. That's a great way to talk about it. I mean, you look at distributed naming system, first of all, it really has not been done at large scale. I mean, the traditional naming systems have been centralized. So if you look at that as an enabling platform, I mean, it's limitless possibilities. Again, you start initially with some problems, but there's real technical enablement here. So in the last few minutes, I'd love to pivot on that point, and go, what's possible with this DeFi going forward? Because if you take that premise that you have this enabling system, that people are going to kind of align with defacto and then ultimately maybe standard, what does that enable? 'Cause you're now in a growth mode for the sector. Okay. Which is innovation coders. And when you start seeing protocols start to become defacto, that's a good thing. So let's talk about in the last few minutes, what's next for DeFi? Jaime, will start with you. What's your take on what's next? 'Cause you kind of teed it up. Take us through the... Walk down that path. In hypothetical of course, but you know, let's take a road. >> So, you know, I think that for starters, DeFi gets more powerful the more that people use it, right? So we're going to just start by saying there's going to be more adoption, so this thing is going to be more robust. And more things can actually live on this decentralized platform. One of the biggest benefits of decentralization is its robustness. You think about like the worldwide web, it's really not a web, it's more like just like a pipe of data that's owned by a handful of companies and the internet and the servers that host it and all these different things. We're already starting to see decentralized storage or servers. We're already starting to see decentralized networks, right? So that you're actually able to slowly start reducing those choke points. You're going to have this entire system where the world is interconnected, where people can communicate without these choke points, without being able to worry about censorship. You'll be able to have... The world that's able to transact, interact, and where you live is no longer going to be as much of a factor as it is today. >> Awesome. Michael, what's your take? What's possible? Where's it going? >> Yeah, I would take what Jaime said earlier. You know, I mean using the AMM example, the automated market making example. From our end, you know, I think one of the defining moment was, you know, when UniSwap first roll out, you know, in the big way, it allowed many individuals to become market makers for the first time in their lives. And I think that's very powerful, you know. It changes the dynamic as to where the, I guess, you know, the forces and the power of finance, you know, lies. In addition to that, you know, like I said before, I think many people would start to come up with their own ideas as to how things, you know, can be executed from a finance perspective to achieve many different risk reward profiles. So from that sense, you know, I think it is only the beginning that now we are seeing how, you know, digital identities, you know, can be linked, you know, to an individual. And at the same time, also the value creation side of the story. >> All right. Mike, your take. What's next? >> Yeah. I believe in two things. First, this is cross-chain and will it chain liquidity? Because right now it's not simple way for transferring, for example, USDC or stablecoin from polygon to cosmos network. But I believe in common liquidity for cross-chain. And the second one is more user friendly interfaces like hybrid interfaces and connecting DeFi and traditional financial startups like near ecosystem building now. Then you have layer one, blockchain solution, and then layer two, application with who are connected to our one application. More user friendly and more common useless applications. >> Great stuff, guys. Amazing content. Great panel. You guys are awesome. Great on the front front range of this whole wave. We got one minute left. So quick lightning questions. So in one quick statement, what one thing should people pay attention to in DeFi as we look at the next, you know, year or two as we go forward? What are the key innovations? What should people look at? It could be an area that's obvious, it could be an area that's not obvious that people should look at, pay attention, that's super important. That is the most important area. Mike, we'll start with you and we'll go across. >> Sure. I would say one thing is composability. I really am excited about the fact that everyone are starting to generate ideas on their own and simply leveraging the existing DeFi infrastructure to allow that to happen. So that's one thing I would say. >> Jaime? >> Sorry. I think NFTs, right? NFTs, I'm not talking about the JPEGs or the pictures. I'm talking about the use of these technologies in much the same way that we were talking about being able to identify yourself online or buying actual real estate or whatever it might be. I think that we're unable to imagine what's going to be some of the biggest uses and I'm very, very excited about seeing what's going to happen. >> Okay. Mike, final statement. What one thing should people pay attention to? >> To my mind, we don't know what market will be next year. And I will recommend to pay attention for stable strategies, for stable core and projects, for stable rates, and always stable coin farming sphere for DeFi market. >> Guys, thanks so much for sharing your insight on this topic. Really appreciate your time for coming into theCUBE here in Palo Alto for the Unstoppable Domains Partner Showcase. Really thankful. Thanks for sharing. >> Thank you very much. >> Okay. This is theCUBE conversation here. I'm John Furrier with theCube. Thanks for watching. (upbeat music)

Published Date : Mar 10 2022

SUMMARY :

Great to have you on. and then go to you had the big ICO craze, So I'd say for the most part, 'cause, you know, Second is the fact that, you know, So you got to kind of think of And I just have enter to perspectives on kind of, you know, And they're starting to and a little bit of a, you know, to decide exactly, you know, protocols that need to built. Because the way that you think and reduce the time it takes to do things. And the next step after that will be Web 3.0 identity. And the fact that, you know, So that when you sign into a thing, I mean, you look at and where you live is Michael, what's your take? to how things, you know, Mike, your take. And the second one is more as we look at the next, you know, and simply leveraging the in much the same way that we were talking What one thing should And I will recommend to pay for the Unstoppable I'm John Furrier with theCube.

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Ren Besnard & Jeremiah Owyang | Unstoppable Domains Partner Showcase


 

(bright upbeat music) >> Hello, welcome to theCUBE, "Unstoppable Domains Showcase." I'm John Furrier, your host of theCUBE. We got a great discussion here called the influencers around what's going on Web 3.0. And also this new sea change, cultural change around this next generation, internet, web, cloud, all happening, Jeremiah Owyang, Industry Analyst and Founding Part of Kaleido Insights. Jeremiah, great to see you thanks for coming on I appreciate it. Ren Besnard, Vice President of Marketing and Unstoppable Domains in the middle of all the action. Gentlemen, thanks for coming on on theCUBE for this showcase. >> Wow, my pleasure. >> Thanks for having us, John. >> Jeremiah, I want to start with you. You've seen many ways refer in all of your work for over a decade now. You've seen the Web 2.0 wave now the Web 3.0 is here. And it's not, I wouldn't say hyped up it's really just ramping up. And you're seeing real practical examples. You're in the middle of all the action. What is this Web 3.0, can you frame for us? I mean, you've seen many webs. What is Web 3.0 mean, what is it all about? >> Well John, you and I worked in the Web 2.0 space and essentially that enabled peer-to-peer media where people could upload their thoughts and ideas and videos without having to rely on centralized media. Unfortunately, that distributed and decentralized movement actually became centralized on the platform which are the big social networks and big tech companies. And this has caused an uproar because the people who are creating the content did not have control, could not control their identities, and could not really monetize or make decisions. So Web 3.0 which is a moniker of a lot of different trends, including crypto, blockchain and sometimes the metaverse. Is to undo the controlling that has become centralized. And the power is now shifting back into the hands of the participants again. And in this movement, they want to have more control over their identities, their governance, the content that they're creating, how they're actually building it, and then how they're monetizing it. So in many ways it's changing the power and it's a new economic model. So that's Web 3.0. Without really even mentioning the technologies. Is that helpful? >> Yeah, it's great. And Ren, we're talking about on theCUBE many times and one notable stat I don't think it's been reported, but it's been more kind of a rumor. I hear that 30% of the Berkeley computer science students are dropping out and going into to crypto or blockchain or decentralized startups. Which means that there's a big wave coming in of talent. You're seeing startups, you're seeing a lot more formation, you're seeing a lot more, I would say it's kind of ramping up of real people, not just people with dream is actual builders out here doing stuff. What's your take on the Web 3.0 movement with all this kind of change happening from people and also the new ideas being refactored? >> I think that the competition for talent is extremely real. And we start looking at the stats, we see that there is an enormous draft of people that are moving into this space. People that are fascinated by technology and are embracing the ethos of Web 3.0. And at this stage I think it's not only engineers and developers, but we have moved into a second phase where we see that a lot of supporting functions, you know, marketing being one of them, sales, business development are being built up quite rapidly. It's not without actually reminding me of the mid 2000s, you know. When I started working with Google, at that point in time the walled gardens rightly absorbing vast, vast cohorts of young graduates and more experienced professionals that were passionate and moving into the web environment. And I think we are seeing a movement right now, which is not entirely similar except faster. >> Yeah, Jeremiah, you've seen the conversations of the cloud, I call the cloud kind of revolution. You had mobile in 2007. But you got Amazon Web Services changed the application space on how people developed in the cloud. And again, that created a lot of value. Now you're seeing the role of data as a huge part of how people are scaling and the decentralized movements. So you've got cloud which is kind of classic today, state of the art enterprise and or app developers. And you've got now decentralized wave coming, okay. You're seeing apps being developed on that architecture. Data is central in all this, right. So how, how do you view this as someone who's watching the landscape, you know, these walled gardens are hoarding all the data I mean, LinkedIn, Facebook. They're not sharing that data with anyone they're using it for themselves. So as- >> That's right. >> They can control back comes to the forefront. How do you see this market with the applications and what comes out of that? >> So the thing that we seen out of the five things that I had mentioned that are decentralizing. (Jeremiah coughing) Are the ones that have been easier to move across. Have been the ability to monetize and to build. But the data aspect has actually stayed pretty much central, frankly. What has decentralized is that the contracts, the blockchain ledgers, those have decentralized. But the funny thing is often a big portion of these blockchain networks are on Amazon 63 to 70%, same thing with (indistinct). So they're still using the Web 2.0 architectures. However, we're also seeing other forms like IPFS where the data could be spread across a wider range of folks. But right now we're still dependent on what Web 2.0. So the vision and the promise Web 3.0 when it to full decentralization is not here by any means. I'd say we're at a Web 2.25. >> Pre-Web 3.0 no, but actions there. How do you guys see the dangers, 'cause there's a lot of negative press but also there's a lot of positive press. You're seeing a lot of fraud, we've seen a lot of the crypto fraud over the past years. You've seen a lot of now positive. It's almost a self-governance thing and environment, the way the culture is. But what are the dangers, how do you guys educate people, what should people pay attention to, what should people look for to understand, you know, where to position themselves? >> Yes, so we've learned a lot from Web 1.0, Web 2.0, the sharing economy. And we are walking into Web 3.0 with eyes wide open. So people have rightfully put forth a number of challenges, the sustainability issues with excess using of computing and mining the excessive amount of scams that are happening in part due to unknown identities. Also the architecture breaks DAOn in some periods and there's a lack of regulation. This is something different though. In the last periods that we've gone through, we didn't really know what was going to happen. And we walked and think this is going to be great. The sharing economy, the gig economy, the social media's going to change the world around. It's very different now. People are a little bit jaded. So I think that's a change. And so I think we're going to see that sorted out in suss out just like we've seen with other trends. It's still very much in the early years. >> Ren, I got to get your take on this whole should influencers and should people be anonymous or should they be docs out there? You saw the board, eight guys that did that were kind of docs a little bit there. And that went viral. This is an issue, right? Because we just had a problem of fake news, fake people, fake information. And now you have a much more secure environment imutability is a wonderful thing. It's a feature, not a bug, right? So how is this all coming down? And I know you guys are in the middle of it with NFTs as authentication. Take us, what's your take on this because this is a big issue. >> Look, I think first I am extremely optimistic about technology in general. So I'm super, super bullish about this. And yet, you know, I think that while crypto has so many upsides, it's important to be super conscious and aware of the downsides that come with it to, you know. If you think about every Fortune 500 company there is always training required by all employees on internet safety, reporting of potential attacks and so on. In Web 3.0, we don't have that kind of standard reporting mechanisms yet for bad actors in that space. And so when you think about influencers in particular, they do have a responsibility to educate people about the potential, but also the dangers of the technology of Web 3.0 of crypto basically. Whether you're talking about hacks or online safety, the need for hardware, wallet, impersonators on discord, you know, security storing your seed phrase. So every actor influencer or else has got a role to play. I think that in that context to your point, it's very hard to tell whether influencers should be anonymous, oxydemous or fully docked. The decentralized nature of Web 3.0 will probably lead us to see a combination of those anonymity levels so to speak. And the movements that we've seen around some influencers identities become public are particularly interesting. I think there's probably a convergence of Web 2.O and Web 3.0 at play here, you know. Maybe occurring on the notion of 2.5. But for now I think in Web 2.0, all business founders and employees are known and they held accountable for their public comments and their actions. If Web 3.0 enables us to be anonymous, if DAOs have voting control, you know. What happens if people make comments and there is no way to know who they are, basically. What if the DAO doesn't take appropriate action? I think eventually there will be an element of community self-regulation where influencers will be acting in the best interest of their reputation. And I believe that the communities will self-regulate themselves and will create natural boundaries around what can be said or not said. >> I think that's a really good point about influencers and reputation because. Jeremiah, does it matter that you're anonymous have an icon that could be a NFT or a picture. But if I have an ongoing reputation I have trust, to this trust there. It's not like just a bot that was created just to spam someone. You know I'm starting to getting into this new way. >> You're right, and that word you said trust, that's what really this is about. But we've seen that public docs, people with their full identities have made mistakes. They have pulled the hood over people's faces and really scammed them out of a lot of money. We've seen that in the, that doesn't change anything in human behavior. So I think over time that we will see a new form of a reputation system emerge even for pseudonym and perhaps for people that are just anonymous that only show their potential wallet, address a series of numbers and letters. That form might take a new form of a Web 3.0 FICO Score. And you could look at their behaviors. Did they transact, you know, how did they behave? Were they involved in projects that were not healthy? And because all of that information is public on the chain and you can go back in time and see that. We might see a new form of a scoring emerge, of course. Who controls that scoring? That's a whole nother topic gone on controling and trust. So right now, John we do see that there's a number of projects, new NFT projects, where the founders will claim and use this as a point of differentiation that they are fully docs. So you know who they are and in their names. Secondly, we're seeing a number of products or platforms that require KYC, you know, your customers. So that's self-identification often with a government ID or credit card in order to bridge out your coins and turn that into fiat. In some cases that's required in some of these marketplaces. So we're seeing a collision here between our full names and pseudonyms and being anonymous. >> That's awesome. And I think this is the new, again, a whole new form of governance. Ren, you mentioned some comments about DAO. I want to get your thoughts again. You know, Jeremiah we've become historians over the years. We're getting old I'm a little bit older than you. (Jeremiah laughs) But we've seen the- >> You're young men. You know, I remember breaking in the business when the computer standards bodies were built to be more organic and then they became much more of a, kind of an anti-innovation environment where people, the companies would get involved, the standards organization just to slow things DAO and mark things up a little bit. So, you know, you look at DAOs like, hmm, is DAO a good thing or a bad thing. The answer is from people I talk to is, it depends. So I'd love to get your thoughts on getting momentum and becoming defacto with value, a value proposition, vis-a-vis just a DAO for the sake of having a DAO. This has been a conversation that's been kind of in the inside the baseball here, inside the ropes of the industry, but there's trade offs. Can you guys share your thoughts on when to do a DAO and when not to do a DAO and the benefits and trade offs of that? >> Sure, maybe I'll start off with a definition and then we'll go to, Ren. So a DAO, a decentralized autonomous organization, the best way to think about this It's a digital cooperative. and we've heard of worker cooperatives before. The difference is that they're using blockchain technologies in order to do three things, identity, governance, and rewards and mechanisms. They're relying on Web 2.0 tools and technologies like discord and Telegram and social networks to communicate. And as a cooperative they're trying to come up with a common goal. Ren, what's your take, that's the setup. >> So, you know for me when I started my journey into crypto and Web 3.0, I had no idea about what DAO actually meant. And an easy way for me to think of it and to grasp the nature of it was about the comparison between a DAO and perhaps a more traditional company structure, you know. In the traditional company structure, you have (indistinct), the company's led by a CEO and other executives. The DAO is a flat structure, and it's very much led by a group of core contributors. So to Jeremiah's point, you know, you get that notion of a cooperative type of structure. The decision making is very different, you know. We're talking about a super high level of transparency proposals getting submitted and voting systems using (indistinct) as opposed to, you know, management, making decisions behind closed doors. I think that speaks to a totally new form of governance. And I think we have hardly, hardly scratched the surface. We have seen recently very interesting moments in Web 3.0 culture. And we have seen how DAO suddenly have to make certain decisions and come to moments of claiming responsibility in order to police behavior of some of the members. I think that's important. I think it's going to redefine how we're thinking about that particularly new governance models. And I think it's going to pave the way for a lot of super interesting structure in the near future. >> Yeah and that's a great point. >> Go ahead, Jeremiah. >> That's a great point, Ren. Around the transparency for governance. So, John you post the question, does this make things faster or slower? And right now in the most doubts are actually pretty slow because they're set up as a flat organization. So as a response to that they're actually shifting to become representative democracies. Does that sound familiar? Or you can appoint delegates and use tokens to vote for them and they have a decision power. Almost like a committee and they can function. And so we've seen actually there sometimes are hierarchy except the person at the top is voted by those that have the tokens. In some cases, the people at the top had the most tokens. But that's a whole nother topic. So we're seeing a wide variety of governance structures. >> You know, Ren I was talking with Matt G, the Founder of Unstoppable. And I was telling him about the Domain Name System. And one little trivia note that many people don't know about is that the US government 'cause the internet was started by the US. The Department of Commerce kept that on tight leash because the international telecommunications wanted to get their hands on it because of ccTLDs and other things. So at that time, 'cause the innovation yet was isn't yet baked out. It was organically growing the governance, the rules of the road, keeping it very stable versus melding with it. So there's certain technologies that require, Jeremiah that let's keep an eye on as a community let's not formalize anything. Like the government did with the Domain Name System. Let's keep it tight and then finally released it. I think multiple years after 2004, I think it went over to the ITU. But this is a big point. I mean, if you get too structured, organic innovation can't go. What's you guys reaction to that? >> So I think, you know to take the stab at it. We have as a business, you know, thinking of Unstoppable Domains, a strong incentive to innovate. And this is what is going to be determining long-term value growth for the organization, for partners, for users, for customers. So you know the degree of formalization actually gives us a sense of purpose and a sense of action. And if you compare that to DAO, for instance, you can see how some of the upsides and downsides can pan out either way. It's not to say that there is a perfect solution. I think one of the advantages of the DAO is that you can let more people contribute. You can probably remove buyers quite effectively and you can have a high level of participation and involvement in decisions and own the upside in many ways. You know as a company, it's a slightly different setup. We have the opportunity to coordinate a very diverse and part-time workforce in a very you a different way. And we do not have to deal with the inefficiencies that might be inherent to some form of extreme decentralization. So there is a balance from an organizational structure that comes either side. >> Awesome. Jeremiah, I want to get your thoughts on a trend that you've been involved in, we've both been involved in. And you're seeing it now with the kind of social media world, the world of the role of an influencer. It's kind of moved from what was open source and influencer was a connect to someone who shared, created content enabled things to much more of a vanity. You update the photo on Instagram and having a large audience. So is there a new influencer model with Web 3.0 or is it, I control the audience I'm making money that way. Is there a shift in the influencer role or ideas that you see that should be in place for what is the role of an influencer? 'Cause as Web 3.0 comes you're going to see that role become instrumental. We've seen it in open source projects. Influencers, you know, the people who write code or ship code. So what's your take on that? Because this has been a conversation. People have been having the word influencer and redefining and reframing it. >> Sure, the influence model really hasn't changed that much, but the way that they're behaving has when it comes to Web 3.0. In this market, I mean there's a couple of things. Some of the influencers are investors. And so when you see their name on a project or a new startup, that's an indicator there's a higher level of success. You might want to pay more attention to it or not. Secondly, influencers themselves are launching their own NFT projects. So, Gary Vaynerchuk, a number of celebrities, Paris Hilton is involved. They are also doing theirs as well. Steve Aok, famous DJ launched his as well. So they're going head first and participating in building in this model. And their communities are coming around them and they're building economy. Now the difference is it's not I speak as an influencer to the fans. The difference is that the fans are now part of the community and they literally hold and own some of the economic value, whether it's tokens or the NFTs. So it's a collaborative economy, if you will, where they're all benefiting together. And that's a big difference as well. >> Can you see- >> Lastly, there's one little tactic we're seeing where marketers are air dropping NFTs, branded NFTs influencers wallet. So you can see it in there. So there's new tactics that are forming as well. Back to you. >> That's super exciting. Ren, what's your reaction to that? Because he just hit on a whole new way of how engagement's happening, how people are closed looping their votes, their votes of confidence or votes with their wallet. And the brands which are artists now influencers. I mean, this is a whole game changing instrumentation level. >> I think that what we are seeing right now is super reinvigorating as a marketeer who's been around for a few years, basically. I think that the shift in the way brands are going to communicate and engage with their audiences is profound. It's probably as revolutionary and even more revolutionary than the movement for brands in getting into digital. And you have that sentiment of a gold rush right now with a lot of brands that are trying to understand NFTs and how to actually engage with those communities and those audiences. There are many levels in which brands and influencers are going to engage. There are many influencers that actually advance the message and the mission because the explosion of content on Web 3.0 has been crazy. Part of that is due to the network effect nature of crypto. Because as Jaremiah mentioned, people are incentivized to promote projects. Holders of an NFT are also incentivized to promote it. So you end up with a fly wheel which is pretty unique of people that are hyping their project and that are educating other people about it and commenting on the ecosystem with IP right being given to NFT holders. You're going to see people promote brands instead of the brands actually having to. And so the notion of brands are gaining and delivering elements of the value to their fans is something that's super attractive, extremely interesting. And I think again, we have hardly scratched the surface of all that is possible in that particular space. >> That's interesting. You guys are bringing some great insight here. Jeremiah, the old days the word authentic was a kind of a cliche and brands like tried to be authentic. And they didn't really know what to do they called it organic, right? And now you have the trust concept with authenticity and environment like Web 3.0 where you can actually measure it and monetize it and capture it if you're actually authentic and trustworthy. >> That's right, and be because it's on blockchain, you can see how somebody's behaved with their economic behavior in the past. Of course, big corporations aren't going to have that type of trail on blockchain just yet. But individuals and executives who participate in this market might be. And we'll also see new types of affinity. Do executives do they participate in these NFT communities, do they purchase them or numerous brands like Adidas to acquire, you know, different NFT projects to participate. And of course the big brands are grabbing their domains. Of course you could talk to, Ren about that because it's owning your own name is a part of this trust and being found. >> That's awesome. Great insight guys. Closing comments, takeaways for the audience here. Each of you take a minute to share your thoughts on what you think is happening now where it goes, all right, where's it going to go? Jeremiah, we'll start with you. >> Sure, I think the vision of Web 3.0 where full decentralization happens, where the power is completely shifted to the edges. I don't think it's going to happen. I think we will reach Web 2.5. And I've been through so many tech trends where we said that the power's going to shift completely to of the end, it just doesn't. In part there's two reasons. One is the venture capital are the ones who tend to own the programs in the first place. And secondly, the startups themselves end up becoming the one-percenter. We see Airbnb and Uber are one-percenter now. So that trend happens over and over and over. Now with that said, the world will be in a better place. We will have more transparency. We will see economic power shifted to the people, the participants. And so they will have more control over the internet that they are building. >> Awesome, Ren final comments. >> I'm fully aligned with Jeremiah on the notion of control being returned to users, the notion of ownership and the notion of redistribution of the economic value that is created across all the different chains that we are going to see and all those ecosystems. I believe that we are going to witness two parallel movements of expansion. One that is going to be very lateral. When you think of crypto and Web 3.0 essentially you think of a few 100 tribes. And I think that more projects are going to be a more coalitions of individuals and entities, and those are going to exist around those projects. So you're going to see, you know, an increase in the number of tribes that one might join. And I also think that we're going to progress rapidly from the low 100 millions of crypto and NFT holders into the big hands basically. And that's going to be extreme interesting. I think that the next waves of crypto users, NFT fans are going to look very different from the early adopters that we had witnessed in the very early days. So it's not going to be your traditional model of technology adoption curves. I think the demographics are going to shift and the motivations are going to be different as well, which is going to be a wonderful time to educate and engage with new community members. >> All right, Ren and Jeremiah, thank you both for that great insight great segment breaking down Web 3.0 or Web 2.5 as Jeremiah says but we're in a better place. This is a segment with the influencers. As part of theCUBE and the Unstoppable Domain Showcase. I'm John Furrie, your host. Thanks for watching. (bright upbeat music)

Published Date : Mar 10 2022

SUMMARY :

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Sajjad Rehman & Nilkanth Iyer, Unstoppable Domains | Unstoppable Domains Partner Showcase


 

(bright upbeat music) >> Hi, everyone, welcome back to theCUBE's Unstoppable Domains Partner Showcase. I'm John Furrier, host of theCUBE. This segment in this session is about expansion into Asia Pacific and Europe for Unstoppable Domains. It's a hot startup in the Web3 area, really creating a new innovation around NFTs, crypto, single sign-on, and digital identity, giving users the power like they should. We've got two great guests, Sajjad Rehman, Head of Europe, and Nilkanth, known as Nil, Iyer, head of Asia. Sajjad, Nil, welcome to this CUBE, and let's talk about the expansion. It's not really an expansion, the global economy is global, but showcase here about Unstoppables going to Europe. Thanks for coming on. >> Thanks for inviting us. >> Thanks John, for inviting us. >> So we're living in a global world, obviously, crypto, blockchain, decentralized applications. You're starting to see mainstream adoption, which means the shift is happening. There are more apps coming, and it means more infrastructure, and things got to get easier, right? So, reduce the steps it takes to do stuff, makes the wallets better, give people more secure access and control of their data. This is what Unstoppable is all about. You guys are in the middle of it, you're on this wave. What is the potential of Web3 with Unstoppable, and in general, in Asia and in Europe? >> I can go first. So, now, let's look at the Asia market. I mean, typically, we see the US market, the Europe markets, for typical Web 2.0 software and infrastructure is definitely the larger markets, with US typically accounting for about 60%, and Europe about 20 to 30%, and Asia has always been small. But we see in this whole world of blockchain, crypto, Web 3.0, Asia already has about 160 million users. They have more than 35 local exchanges. And if you really look at the number of countries, in terms of the rate of adoption, many of the Asian countries, which probably you'd have never even heard of, like Vietnam, actually topping the list, right? One of the reasons that this is happening, again, if you go through the Asian Development Bank's latest report, you have these Gen Zs and millennials, of that's 50% of the Asian population. And if you really look at 50% of the Asian population, that's 1.1 billion people out of the total, 1.8 billion Gen Z and millennials that you have have in the world. And these folks are digitally native, they're people, in fact, the Gen Zs are mobile first, and millennials, many of us, like myself, at least, are people who are digital, and 20% of the world's economy is currently digital, and the rest, 40 to 50%, which is going to happen in the Web 3.0 world, and that's going to be driven by millennials and Gen Zs. I think that's why this whole space is so exciting, because it's being driven by the users, by the new generation. I mean, that's my broad thought on this whole thing. >> Before we get get this started, I want to just comment, Asia, also, in other areas where mobile first came, you had the younger demographics absolutely driving the change, because they're like, "Well, I don't want the old way." They go right from scratch at the beginning, they're using the technologies. That has propelled the crypto world. I mean, that is absolutely true. Everyone's kind of seeing that. And that's now influencing some of these developer nations, like say, in Europe, for instance, and even North America, I think Europe's more advanced than North America, in my opinion, but we'll get to that. Oh, so potential in Europe. Sajjad, take us through your thoughts on... As head of Europe, for our audience. >> Absolutely, so, Nil's right. I think Asia is way ahead in terms of Gen Z user adopting crypto, Europe is actually a distant second, but it's surprising to note that Europe actually has the highest transactional activity in crypto over the last year and a half. And if you dig a bit deeper, I'd say, arguably, for Europe, I think the opportunity in Web3 is perhaps the largest. And then perhaps it can mean the most for Europe. Europe, for the last decade, has been trailing behind Asia and North America, when it comes to birthing unicorns, and I think Web3 can provide a StepChain opportunity. This belief, for me, stems from the fact that Europe's policy, right, like, for example, GDPR, is focused on enabling your data ownership. And I think I recently read a very good paper out of Stanford, by Patrick Henson. He speaks about Web3 being the best part, here, for Europe enabling patient sovereignty. So what that means is users control the data, they're paying to enter it, and they harness the value from it. And on one hand, while Europe is enabling that regulation, that's entered in that code, Web3 actually brings it into action. So I think with more enablement, better regulation, and we'll see more hubs, like the Crypto Valley in Switzerland pop up, that will bring, I think, I'd rather be careful, better to say, not over-regulation, the right regulation. We can expect more in prop capital, more builder talent, that then drives more adoption. So I think the prospects for Europe in terms of usage, as well as builders, are quite bright. >> Yeah, and I think, also, you guys are in areas where the cultural shift is so dramatic. You mentioned Asia, the demographics, even the entrepreneurial culture in Europe right now is booming. You look at all the venture-backed startups, and the young generation building companies! And again, cloud computing is a big part of that, obviously. But look at, compared to the United States, you go back 15 years ago, Europe was way behind, on the startup scene. Now it's booming and pumping on all cylinders. And it kind of points at this cultural shift. It's almost like a generational... It's like the digital hippies changing the world. The Web3, it's kind of, "I don't want to be Web2, Web2 is so old, I don't want to do that." And then it's all because it's changing, right? And there are things inadequate with Web2, on the naming system. Also the arbitrage around fake information, bots, users being manipulated, and also merchandised and monetized through these portals. Okay, that's kind of ending. So talk about the dynamic of Web2, 3, at those areas. You've got users and you've got companies, who build applications. They're going to shift and be forced, in our opinion, and I want to get your reaction to that. Do you think applications are going to have to be Web3, or users will reject them? >> Yeah, I think that I'll jump in and add to there in Nil's part. I think the Web3 is built on three principles, right? They're decentralization, ownership, and composability. And I think these are not binary. So if I look further on in the future, I don't see a future where you have just Web3. I think there's going to be coexistence or cooperation between Web2 companies, Web3, building bridges. I think there's going to be... There's a sliding scale to decentralization, versus centralization. Similarly, ownership. And I think users will find what works best for them in different contexts. I think what Unstoppable is doing is essentially providing the identity system for Web3, and that's way more powerful when it comes to being built on blockchains, than with the naming system we had for Web2, right? The identity system can serve the purpose of taking a user's personal identifier, password, blockchain, domain name, and attaching all kinds of attributes that define who you are, both in the physical and digital world, and filling out information that you can transact on the basis of. And I think the users would, as we go to a no-code and low-code future, right, where in Web2, more of the users were essentially consumers, or readers of the internet. And in Web3, with more low-code and no-code technology platforms taking shape and getting proliferation, you would see more users being actually writers, publishers, and developers on the internet. And they would value owning their data, and to harness the most amount of value from it. So I think that's the power concept, and I think that's the future I see, where Web3 will dominate. Nil, what do you think? >> Well, I think you put it very, very nicely, Sajjad. I think you covered most of the points, I think. But I'm seeing a lot of different things that are happening at the ground. I think a lot of the governments, a lot of the Web 2.0 players, the traditional banks, these guys are not sitting quiet on the blockchain space. There are a lot of pilots happening in the blockchain space, right? I mean, I can give you real life examples. I mean, one of the biggest examples is in my home state of Maharashtra, where Mumbai is. They actually partnered with Polygon (MATIC), right? Actually built a private blockchain-based capability to kind of deliver your COVID vaccination certificates with the QR code, right? And that's the only way they could deliver that kind of volumes in that short a time, with the kind of user control, the user control the user has on the data. That could only be possible because of blockchain. Of course, it's still private, because it's healthcare data, they still want to keep it, something that's not fully on a blockchain. But that is something. Similarly, there is a consortium of about nine banks who have actually trying to work on making things like remittances or trade finance much, much easier. I mean, remittances through a traditional, Web 2.0 world is very, very costly. And especially in the Asian countries, a lot of people from Southeast Asia work across the world and send back money home. It's a very costly and a time-taking affair. So they have actually partnered and built a blockchain-based capability, again, in a pilot stage, to kind of reduce the transaction costs. For example, if you just look at the trade finance days where there are 14 million traders, who do 2.4, 5 trillion dollars, of transaction, they were able to actually reduce the time that it takes from eight to nine days, to about two to three days. And so, to add on to what you're saying, I think these two worlds are going to meet, and meet very soon. And when they meet, what they need is a single digital identity, a human-readable way of being able to send and receive and do commerce. I think that's where I see Unstoppable Domains, very nicely positioned to be able to integrate these two worlds, so that's my thought on all the logistics. >> That was a great point. I was going to get into which industries, and kind of what areas, you see in your geographies. But it's a good point about saving time. I like how you brought that up, because in these new waves, you either got to reduce the steps it takes to do something, or save time, make it easy. And this is the successful formula, in anything, whether it's an app or UI or whatever, but what specifically are they doing in your areas? And what about Unstoppable are they attracted to? Is it because of the identity? Is it because of the apps? Is it because of the single sign-on? What is the reason that they're leaning in, and unpacking this further into their pilots? >> Sajjad, do you want to take that? >> Yeah, absolutely, man. >> Because. >> Yeah, I'm happy. Please jump in if you want. So I think, and let me clarify the question, John, you're talking about Web2 companies, looking to partner in software, or potential partnerships, right? >> Yeah, what are they seeing, and what are they seeing as the value that these pilots we heard from Nilkanth around the financial industry? And obviously, gaming's one, it's obvious. Huge: financial, healthcare, I mean, these are obviously verticals that are going to be heavily impacted in a positive way. What are they seeing as value? What's getting them motivated to do these pilots? Why are they jumping in, with both feet, if you will, on these projects? Is it because it's saving money, is it time, or both, is it ease of use, is it the user's expectations? Trying to tease out how you guys see that evolving. >> Yeah, yeah, I think... This is still, the space is, the movement is going very fast, but I think the space is still young. And right now, a lot of these companies are seeing the potential that Web3 offers. And I think the key, key dimensions, right, composability, decentralization, and ownership. So I think the key thing I'm seeing in EU is these Web2 companies seeing the momentum and looking to harness that by enabling bridges to Web3. One of the key trends in Europe has been Fintech, I think over the last five to six years, we have the Revolut, N26, e-TOTAL creating platforms, new banks and super finance, super apps rising to the forefront. And they are all enabling, or also connecting a bridge with Web3 in some shape and form, either enabling creating of crypto, some are launching their own native wallets, and these are, essentially, ways that they can, one, attract users. So the Gen Z who are looking for more friction in finance, to get them on board, but also to look to enable more adoption by their own users, who are not using these services that potentially create new revenue streams, and create allocation of capital that they could not access, to have access to otherwise. So I think that's one trend I'm seeing over here. I think the other key trend is, in Europe, at least, has been games. And again, dead links or damaged, web creators would call the metaverse. So a lot of game companies are looking to step into Game Fire, which is, again, a completely different business model to what traditional game companies used to use. Similarly, metaverse is where again, ownership creates a different business model and they see that users and gamers of the future would want to engage with that, versus just being monetized on the basis of subscription or ads. And I think that's something that they're becoming aware of, and moving quickly in the space, launching their own metaverses, or game by applications. Or creating interoperability with these decentralized applications. >> You know, I wanted to get into this point, but I was going to ask about the community empowerment piece of this equation, 'cause digital identity is about the user's identity, which implies they're part of a community. Web3 is very community-centric. But you mentioned gaming, I mean, people who have been watching the gaming world, like ourselves, know that communities and marketplaces have been very active for years, many years, over 15 years. Community, games, currency, in-game activity, has been out there, right, but siloed within the games themselves. So now, it seems that that paradigm's coming in and empowering all communities. Is this something that you guys see and agree with? And if so, what's different about that? How are communities being empowered? I guess that's the question. >> Yeah, I can maybe take that, Sajjad. So, I mean, I must have heard of Axie Infinity, I mean, 40% of their user base is in Vietnam. And the average earning that a person makes in a month, out of playing this game, is more than the national, daily or minimum wage that is there, right? So that's the kind of potential. Actually, going back, as a combination of actually answering your earlier question, and I think over and above what Sajjad said, what's very unique in Asia is we still have a lot of unbanked people, right? So if you really look at the total unbanked population of the world, it's 1.6 billion, and 24% of that is in Asia, so almost 375 million people are in Asia. So these are people who do not have access to finance or credit. So the whole idea is, how do we get these people on to a banking system, onto peer-to-peer lending, or peer-to-peer finance kind of capabilities. I think, again, Unstoppable Domains kind of helps in that, right? If you just look at the pure Web 3.0 world, and the complex, technical way in which money or other crypto is transferred from one wallet to the other, it's very difficult for an unbanked person who probably cannot even do basic communication, cannot read and write, to actually be able to do it. But something that's very human-readable, something that's very easy for him to understand, something that's visual, something that he can see on his mobile. With 2G network, we are not talking of... The world is talking about 5G, but there are parts of Asia, which are still using 2G and 2.5G kind of network, right? So I think that's one key use case. I think the banks are trying to solve because for them, this is a whole new customer segment. And, sorry, I actually went back a little bit, to your earlier question, but coming to this whole community-building, right? So on March 8th, we're launching something called this Women of Web3, or, oh, that is WoW3, right? This is basically to, again, empower. So if you, again, look at Asia, women need a lot of training, they need a lot of enablement, for them to be able to leverage the power of Web 3.0. I can talk about India, of course, being from India. A lot of the women do not... They do all the small businesses, but the money is taken by middlemen, or taken by their husbands. With Web 3.0, fundamentally, the money comes to them, because that's what they use to educate their children. And it's the same thing in a lot of other Southeast Asian countries as well. I think it's very important to build those communities, communities of women entrepreneurs. I think this is a big opportunity to really get the section of society, which probably will take 10 more years, if we go through the normal Web1 to Web 2.0 progression, where the power is with corporations, and not with the individuals. >> And that's a great announcement, by the way, you mentioned the $10 million worth of domains being issued out for... This is democratization, it's what it's all about. Again, this is a new revolution. I mean, this is a new thing. So great stuff, more education, more learning. And going to get the banks up and running, get those people banking, 'cause once they're banking, they get wallets, right? So they need the wallets. So let's get to the real meat here. You guys are in the territory, Europe and Asia, where there's a lot of wallets. There's a lot of exchanges, 'cause that's... They're not in the United States. There's a few of them there, but most of them outside the United States. And you've got a lot of dApps developing, decentralized applications, okay? So you got all this coming together in your territory. What's the strategy, how you going to attack that? You got the wallets, you got the exchanges, and you got D applications. DApps. >> Yeah, I'm happy to (indistinct). So I think, and just quickly there, I think one point is, and Nil really expressed it beautifully, is finding inclusion. That is something that has inspired me, how Web3 can make the internet more inclusive. That inspired my move here. Yeah, I think, for us, I think we are at the base start when it comes to Europe, right? And the key focus, in terms of our approach in Europe would be that, we want to do two things. One, we want to increase the utility of these domain names. And the second thing is, we will invite proliferation with our partners. So when I speak about utility, I think utility is when you have a universal identifier, which is a domain name, and then you have these attributes around it, right? What then defines your identity. So in the context, in Europe, we would look to find partners to help us enrich that identity around the domain name. And that adds value for users, in terms of acquiring these domains and new clients. And on the other end, when it comes to proliferation, I think it's about working with all those crypto, and crypto and Web3, Web3 participants as well as Web3-adjacent companies, brands, and services, who can help us educate current and future, and upcoming Web3 users about the utility of domain names, and help us onboard them to the decentralized internet. So I think that's going to be the general focus. I think the key is that, as, oh, and hopefully, we'll be having one, overarching regulation, EU, that allowed us to do this at a vision level. But I would say I think it's going to be tackling it country by country, identifying countries where there's deeper penetration for Web3, and then making sure that we are partnered with local, trusted partners that are already developing for local communities there. So, yeah, that's my view and Nil, I believe those are wants in, for Asia. >> Oh, I think, yeah, so again, in Asia, one is you have a significant part of humanity living in Asia, right? So obviously, all the other challenges and the opportunities that we talk about, I think the first area of focus would be educating the people on the massive opportunity that they have, and if you're able to get them in early, I think it's great for them as well, right? Because by the time governments, regulations, large banking, financial companies move, but if you can get the larger population into this whole space, it's good for them, so they are first movers in that space. I think we are doing a lot of things on this, worldwide. I think we've done more than 100 past podcasts, just educating people on what is Web 3.0, what are NFT domains? What is DeFi, and so on and so forth. I think it would need some bit of localization, customization, in Asia, given that India itself has about 22 languages. And then there are the other countries which, each of them with their own local languages and syntax, semantics and all those things, right? So I think that that is very important, to be able to disseminate the knowledge, although it's global, but I think to get the grassroot people to understand the opportunity, I think it would need some amount of work there. I think also building communities, I think, John, you talked about communities, so did Sajjad talk about communities. I think it's very important to build communities, because communities create ideation. It talks about... People share their challenges, so that people don't repeat the same mistakes. So I think it's very important to build communities based on interest. I think we all know in the technology world, you can build communities around Elegram, Telegram, Discord, Twitter spaces, and all those things. But, again, when you're talking of financial inclusion, you're talking of a different kind of community-building. I think that that would be important. And then of course I will kind of, primarily from a company perspective, I think getting the 35 odd exchanges in Asia, the wallets to partner with us. Just as an example, MATIC. They had, until September of last year, about 3,500 apps. In just one quarter, it doubled to 7,000 dApps on their platform. But that is the pace, or the speed of innovation that we are seeing on this whole 3.0 space. I think it's very important to get those key partners, Who are developing those dApps. See the power of single sign-on, having a human-readable, digital identity, being able to seamlessly transfer all your assets, digital assets, across multiple cryptos, across multiple NFT marketplaces, and so on and so forth. >> Yeah, and I think the whole community thing, too, is also you seeing the communities being part of, certainly in the entertainment area, and the artistry, creator world, the users are art of the community, they own it, too. So it goes both ways, but this brings up the marketplace, too, as well, because you guys have the opportunity to have trust built into the software layer, right? So now you can keep the reputation data. You can be anonymous, but it's trustworthy, versus bots, which we all know bots can be killed and then started again with... And no one knows what the tagalong has been around. So the whole inadequacy of Web2, which is just growing pains, right? This is what it evolution looks like, next abstraction layer. So I love that vibe. How advanced do you think that thinking is, where people are saying, Hey, we need this abstraction layer. We need this digital identity. We need to start expanding our applications so that the users can move across these and break down those silos where the data is, 'cause that's... This is like the nerd problem, right? It's the data silos that are holding it back. What's your guys' reaction to that? The killing the silos and making it horizontally scalable? >> Yeah, I think it's a nerd problem. It is a problem of people who understand technology. It's a problem of a lot of the people in the business who want to compete effectively against those giants, which are holding all the data. So I think those are the people who will innovate and move. Again, coming back to financial inclusion, coming back to the unbanked, those guys just want to do their business. They want to live their daily life. I think that's not where you'll see... You will see innovation in a different form, but they're not going to disrupt the disrupters. I think that would be the people, Fintechs, I think they would be the first to move on to something like that. I mean, that's my humble opinion. >> Sajjad, you heard. >> Yeah, I think- >> Go ahead. >> I mean, absolutely. I think, I mean, I touched on creators, right? So, like I said earlier, right, we are heading to a future where more people will be creators on the internet. Whether you're publishing, writing something, you're creating video content, and that means that they have data they own, but that's their data, they bring it to the internet. That's more powerful, more useful, and they should be able to transact on that basis. So I think people are recognizing that, and they will increasingly look to do so. And as they do that, they would want these systems that enable them to hold permission to their data. They will want to be able to control what their permission and what they want to provide, dApp. And at the end of the day, these applications have to work backwards from customers, and the customer's looking for that. That's where... That's what they will build. >> The users want freedom. They want to be able to be connected, and not be restricted. They want to freely move around the global internet and do whatever they want with the friends and apps that they want to consume, and not feel arbitraged. They don't want to feel like they're kind of nailed into a walled garden and stuck there and having to come back. It's the new normal. >> They don't want to be the product, right, so. >> They don't want to be the product. Gentlemen, great to have you on, great conversation. We're going to continue this later. Certainly want to keep the updates coming. You guys are in a very hot area in Europe and Asia Pacific. That's where a lot of the action is happening. We see the entrepreneurial activity, the business transformation, certainly with the new paradigm shift, and this big wave that's coming. It's here, it's mainstream. Thanks for coming on and sharing your insights. Appreciate it. >> Thanks, John. >> Thanks, John, Thanks for the opportunity, have a good day. >> Okay, okay, great conversation. All the action's moving and happening real fast. This is theCUBE Unstoppable Domains Partner Showcase. I'm John Furrier, your host. Thanks for watching. (contemplative music)

Published Date : Mar 10 2022

SUMMARY :

and let's talk about the expansion. for inviting us. So, reduce the steps it takes to do stuff, and the rest, 40 to 50%, That has propelled the crypto world. is perhaps the largest. and the young generation So if I look further on in the future, I mean, one of the biggest examples Is it because of the identity? clarify the question, John, is it the user's expectations? and gamers of the future I guess that's the question. fundamentally, the money comes to them, You guys are in the So in the context, and the opportunities that we talk about, and the artistry, creator world, I think that's not where you'll see... and the customer's looking It's the new normal. the product, right, so. We see the entrepreneurial activity, Thanks for the opportunity, All the action's moving

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