Caitlin Gordon, Dell Technologies | Dell Technologies World 2022
>> Announcer: theCUBE presents Dell Technologies World, (gentle electronic music) brought to you by Dell. >> Welcome back to theCUBE's coverage of Dell Tech World 2022. My name is Dave Vellante, and I'm here with my co-host, David Nicholson. Dave, I think first time we've co-hosted this week. >> Yeah. >> Excited to be with you. >> Very excited. >> Live wall to wall coverage. Two and a half days, two days and one evening. I'd say 7,000 plus people here, so really good showing. Caitlin Gordon is here, she's the vice president of product management for cloud solutions and tech alliances at Dell Technologies. Caitlin, welcome back to theCube, always a pleasure to see you, thanks for coming on. >> It is really good to be back in a physical cube, with three dimensional humans. >> Yeah, so unbelievable. >> And it was good to see you up on stage today, so fantastic job. I think the keynotes have been good. I think it's funny, coming out of COVID, it seems like the keynotes are really tight. >> Caitlin: Yeah. >> This year, you know. And, so I think that's good. You have a lot to say, so that's why we love theCube, so you can come back and. >> Caitlin: Nice to have a live audience, get the feedback, yeah. Yeah, they were, I tell you, the audience was engaged today, right? I mean, lots of hooping and hollering, so let's talk about multicloud. You know, it's, pre-COVID, post-COVID, feels like things have changed. Maybe, maybe due to COVID, maybe not, but what are you seeing, the patterns in customers around multicloud? >> Well it's been interesting. I've been in a multicloud world tour here over the last six to nine months, and you know, one thing is clear, for the first time as an industry, we agree on something, (Dave laughing) And that's multicloud. We don't agree on what it means, but we do agree that multicloud is our reality. And customers are having a lot of challenges with what that means. That means today reality is multicloud most of the time just means multi contract, alright. I know what hyperscaler's my primary, I have secondary, I probably brought someone that brought someone else in. I've got SaaS providers, I got my on-prem partners. But there's not a lot of continuity and consistency across that. It's really operational silos, data silos, being able to predict that spend is the challenge. And there's a lot of people challenges in there. Whether it's developer velocity, as Jen talked about earlier today. Or even just simply having enough people with the right skills, is a real big challenge because no matter what definition you have of multicloud, it means distributed, and it means a lot of different places, and that's a big challenge. >> I tagged you in my Tweet today, when you were up on stage, I don't know if you saw it. But basically you know, we use this term super cloud, and it was pretty clear to me anyway, an example of what I think of as what multicloud should be. An experience that spans location, that is the consistent experience with all my policies, and my security, my governance. Talk about what you guys are doing to map into the trends that you see. >> You used my favorite phrase, consistent experience. And really what we're doing is two things. We're building a portfolio of software and services, and that's really targeted at that consistent experience. You can have your data, and your workloads in the right place, but you can have a consistent experience with what you already have on-prem. We really need to have true hybrid cloud operations. We overused that term and we ruined it, and then we didn't use it anymore. But that's what we're talking about. On-prem to multiple public clouds have that consistency. But that's not enough because this is just such a complex landscape. The second part of what we're building is really an ecosystem of cloud partnerships. So whether it's the hyperscaler, certainly. But also colocation providers like Equinix. Or SaaS providers like Snowflake. The more we can partner with the key providers in the multicloud landscape, the more we can simplify that across. >> Yes, so you mentioned something that's key. Most people when they think about multicloud, they're not going into that because they really want to do the same thing nine different ways. So that consistency. >> Caitlin: It's not the design point. >> No, exactly. >> Caitlin: No. >> It's like, I want multi something. But not multi everything you offer. So the concept of using this well worn, well proven set of storage intelligence software titles, and putting them out into a variety of cloud providers, linking them with a unified experience is obviously powerful. And that seems to be what's behind Alpine? Is that the strategy? >> Yeah, it's absolutely right. Because you want that consistency because you have established multi lots of things. But you want to be able to get the consistency. But you want to be able to get that across all your data types. You can't just have consistency for file. You can't not only have consistency for object. You want to have that flexibility in who the providers are, and what type of data. And yet have, still have that operational consistency not so matter what. So that's that, that's the tough combination. Keeping flexibility, but also that simplicity and consistency. >> So Project Alpine, tell us more about it, what it is, why is is called a project, when will it be a product. >> (laughing) All of the things. >> Dave: Yeah. So Project Alpine, if you've been tuned in this week, you've heard this a few times. But it is our initiative to bring our block file and object storage software, to all of the major public clouds. So that is all about being able to really break the barriers between your data, and native public cloud services. The key thing, that you started off with it, operational consistency. If I have a power store on-prem, I can run our block software in the cloud, have that operational consistency, so it's the same UI, it's the same API's. Why that really matters, the undercurrent of that comes back to people. If you have the same tools, the same API's, you don't have to learn anything new. You don't have to re-skill or re-hire any people. And eventually you can drive that even more efficiently all through API's. So it's all about that consistent operations. I'm not going to ignore your project questions so I'll get to that as well. >> Thank you. >> It's a project because for a number of reasons, it's something we're working towards, and it's going to have deliverables and milestones over a number of months and years, to be honest. We actually first announced Project Alpine back in January as you know. And we have already extended that now in May to say what we're talking about and any news, started to show you what that's looking like. So original announcement as a project in January. Technology preview here in May. And then we're going to start to have early access for some of these to customers later this year. And then availability into next year. >> Excellent. So the primary value proposition I've been hearing is that operational consistency. Is there another dimension of value, in terms of function? In other words, I get why I'm not going to get that operational consistency across clouds and on-prem from a public cloud provider. Are there functional capabilities that you bring, I mean yes, help us understand that gap. >> Yeah. >> Between what you can offer as a long term, you know, the leader in storage, versus kind of the new entrance in the public cloud. >> Yeah, two things come to mind. The number one is data mobility. So having that very efficient and very simple data mobility. Because what's the most efficient way to send data from an on-prem storage appliance? Use the native mobility services that are already built into that platform. They're already there, you already know how to use them, and they're very efficient. So they're going to be very smart about what data you send to, and what data you send back from the cloud. Which is critical from a people standpoint, but also from a cost standpoint. Which is the other piece of this. We've been talking about the technology, but as you well know, the business requirements are pretty important. So being able to also, not only have your software in the cloud, but transact that through a public cloud marketplace, and in one case will actually be delivered as a native cloud service, is critical. So all the pre-committed spend that you have with any one of these hyperscalers, you can actually draw down against that credit to purchase these software and services, which is equally important to the technology value prop. >> Hence your expanding ecosystem kind of goes both ways. Okay, so when I'm on a console within one of the public clouds, I want to go into Alpine, and now I'm into a Dell experience. Is that correct? >> I talked about flexibility right, and choice. You have that consistency to say, if you want to standardize on one of the hyperscaler ecosystems, we'll inter-operate that through our API's. We're not going to force you into any single walled garden, but if you have chosen an ecosystem you want to be working through, you can abstract out our value through API's and still leverage that underneath the covers, really at the data layer. So we are really all about that consistency at the data layer, but inter-operating with whatever control planes, and whatever ecosystems you are working with. Which is, I've said it five times, but API's are a critical part of this. We love UI's, and they're pretty in a nice demo, but the reality is probably API's is where this is mostly going to be consumed. >> So, I have a question for you as a marketer. You mentioned technology versus business value. Clearly, outcomes, the actual business value associated with what we do in technology, is key. However, as an old time storage guy myself, (Caitlin laughing) I realize that what you're talking about here is decades of development, focusing on things like data protection, resiliency, performance, built originally in an environment that wasn't instrumented for high availability. >> Caitlin: Hmm. >> You needed things like clusters. There wasn't the concept of just JBOD in servers, one server fails, you throw it away, and it automatically goes to another. How do you balance, this is a very long question here, how do you balance the fact that your underlying technology is so good, with the desire to communicate the business value? Do you find yourself having to not talk about the technology as much anymore? Because there's so much impressive stuff there. >> Yeah, I'm a recovering marketing person myself. Um, it is really interesting having been at this show for many, many, many years. Not as many as Dave probably. (Dave laughing) >> Old man Dave. (Caitlin laughing) >> What can I say. >> I would say, a number of those years we spend most of our time talking about speeds and feeds. How many IOPS? What's the latency? What's our HERO number of the day? And we still care about that right, and data protection, what's your BD braid? How much can we save you? Still important. But it's a secondary conversation. What are we talking about now? Cloud native app mobility, and that modernization, and the underlying infrastructure isn't always going to be Dell's anymore, it's going to by in the hyperscalers in some cases. So it's a completely different conversation and different people we're talking to. It's very exciting, it's a little bit foreign to us, but we welcome it, and it's also still important that we understand the infrastructure side too. Because ultimately, even if this is being delivered as a service, someone is still delivering and managing that infrastructure and that is still critically important. >> So okay, Project Alpine, is it multicloud? Is it Apex? Is it subscription? Is it as a service? >> Caitlin: Yeah. >> We should be thinking about it. >> Yeah, all those things. Yes, check. (Dave laughing) All of the things. >> So they're coming together is the. >> It's coming together, right. You hit all of the right buzz words, bingo. But multicloud, the value prop is Project Alpine, multicloud data, and yes subscription is going to really be the model from an economic standpoint, that's really the key. But ultimately it all comes together. >> What are you seeing with data architectures? Kind of up leveling a bit these days, where you know, customers generally, they'll shove everything into a big data warehouse, or a single store, or cloud. You you guys talked about the edge a lot. We just had a great conversation with Lowes, and what they're doing with VxRail and their stores. How are you seeing the evolution of data architectures? >> I think the Snowflake announcement was a really really really good example. And it came through as an announcement but it's a partnership, right. And what's really interesting is it's very clear that what we've kind of inherently understood as an on-prem, primarily an on-prem vendor traditionally, is that data has a ton of gravity, and between data privacy, and just governance regulations, there's a lot of reason the data is not going to move. And what that means from a modern cloud based analytics standpoint like Snowflake, is they need to be able to support the data no matter where it lives. That doesn't mean pulling it into the cloud. Many customers including us will not do that. It means being able to access that data so that more distributed data architecture, but still being able to use those cloud based tools, is really where we're seeing, and why we've really announced this partnership this week. I think there's a ton more opportunity in that space. >> Well that's the epiphany of the Snowflake deal is you're able to access non-native Snowflake data, into the Snowflake data cloud, that's a first. >> Caitlin: Yup. >> Now there, I'm sure Snowflake is going to want to migrate it at some point. But to your point, you won't as a customer, a lot of customers to say, no. First of all, a lot of times, it's not a business case. If I don't have to move it, why should I move it? If it's cost effective, and it's protected. And then, there are constraints. >> Caitlin: Yeah. >> To moving data, like legal constraints and so forth. >> Absolutely. And data regulations are not getting less stringent, right? >> Right. Alright, we got to go. Caitlin Gordon, thanks so much for coming back in theCube. It was great to see you. Congratulations for all the announcements, and awesome to see you face to face. >> Yes, thanks for having me. >> Alright, you're very welcome. >> Good to have you. >> Thank you for watching, this is Dave Vellante, for David Nicholson, Lisa Martin, and John Furrier. You're watching theCube's coverage of Dell Technologies World 2022 from Las Vegas. We'll be right back. (gentle electronic music)
SUMMARY :
brought to you by Dell. and I'm here with my always a pleasure to see It is really good to be it seems like the You have a lot to say, so but what are you seeing, over the last six to nine months, to map into the trends that you see. with what you already have on-prem. Yes, so you mentioned And that seems to be what's behind Alpine? But you want to be able what it is, why is is called a project, So that is all about being able to really and any news, started to show you capabilities that you bring, Between what you can and what data you send Is that correct? We're not going to force you I realize that what and it automatically goes to another. Um, it is really interesting (Caitlin laughing) and the underlying infrastructure All of the things. You hit all of the and what they're doing with data is not going to move. of the Snowflake deal a lot of customers to say, no. constraints and so forth. And data regulations are not and awesome to see you face to face. Thank you for watching,
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2021 015 Caitlin Gordon and Tony Frank
>> Welcome to this "Cube" conversation. I'm Lisa Martin. Pleased to welcome back Caitlin Gordon, Vice President of Product Management at Dell technologies. Caitlin it's great to see you again, though virtually. >> Yes, it's good to see you as well, Lisa. >> Tony Frank is here as well. Global client executive at Equinix, Tony, welcome to the program. >> Thank you, Lisa. Good to be here. >> We're going to be talking about some news. Caitlin let's go back. You and I, before we started filming, we were trying to remember, when did we last see each other? Of course it was virtual. So APEX was announced product APEX, October 2021. Just about a year ago. Released it in may, but just refresh the audience's memories with respect to the catalyst for Dell to go into this as a service offering. >> Yeah, I think we're all losing track of the virtual months here, (all laugh) so go back in time a little bit. Yeah, exactly right. So in the fall of last year, we had announced Project APEX. The first actual APEX offers really came to market in the spring in May with our APEX Data Storage Services. And at that time we actually had pre-announced what we're going to talk more about here today with our partnership with Equinix. But if we take a step back, you know, why did Dell talk about this as a project and is now really investing for the future? It really connects to a lot of the conversations you guys have here in "theCube", right? What's happening in IT? What's happening with our customers? Is that they're looking for outcomes. Yes, they're predominantly still buying products today, but they're really starting to look for outcomes. They want to be buying those outcomes. They want to have something that is an operating expense for them. Something that we can take, we as the technology, the infrastructure experts can take on the management, can take on the ownership of that equipment and really enable them to focus on their business. So really consumption-based, usage based infrastructure, all being elastic resources that Dell owns and manages, but customers can still operate. And of course, one of the first offers was APEX Data Storage Services, which we're extending here this fall. >> Talk to me a little bit, Caitlin, about outcomes. I just want to understand what Dell actually is focusing on for its customers, where outcomes are concerned. >> Yeah. And it's interesting as a company, it's a pretty big transformation for us. We have always been a product led company, but it's not really about a product. So when I talk about APEX Data Storage Services, you're not going to hear me mention a product name or anything. Because what it's about, it's about offering our customers what they're actually looking for. Which in the case of storage, they're all looking for, I want either block or file storage. I want a certain tier, so it is at a higher performance. I want a certain capacity of it, and I want to commit for some period of time. That's it. Those are the questions we ask. There's no product names and sizing and it's really, really simple. And that's what we're talking about. It's really the beginning of really trying to deliver customers an outcome versus a product. >> Got it. APEX Data Storage Services. This is Dell's efforts to supply managed file and block Storage as Services. Talk to me about that. Talk to me about some of the things, how does it enable the fast time to value as little as 14 days for your customers? >> Yeah, so there's a lot of really important things we're doing here. We're not just taking the products we had and kind of packaging it up in a new financial model. There's a lot of parts to this. It all centers around the APEX console. So the APEX console is where you start, begin really ongoing manage and experience these outcomes from Dell Technologies. And it starts with selecting the service you want. So if you select that you want APEX Data Storage Services, you pick your type, you pick your tier, you pick your time period, and you pick your size, right? And then you're off to the races. And we will be able to, what we're committing to do is delivering that in as few, and as little as 14 days time to value. And for us, you know, one of the benefits of being able to do this as Dell, we have always really thrived in our supply chain and the ability to have that predictability and being able to deliver things as a service, including storage, is really something that's just an extension of what we've been able to do there. And our partnerships with Equinix actually is going to enable us to even look at that further and see what we can do to really bring value to our customers as quickly as possible. >> That speed, that time to value, is even more important as we've lived through the last tumultuous 18 months. Let's break into the news now. You guys pre-announced the partnership with Equinix, but talk to me about, with respect to APEX Data Storage Services, what's being announced? Caitlin, we'll start with you and then Tony we'll bring you into the conversation. >> Yeah, absolutely. So again, we first released APEX Data Storage Services in the spring, and we're already enhancing that today. Couple exciting things. So geographic expansion, so expanding out into additional regions across Europe and Asia, who are expanding our support. So we talked about the fact that it's block and it's file. Well, actually on our file capability here, on our file outcome, we now will have the ability to support an S3 protocol. So you can do that app development and run your operations all off the same platform. So that's an exciting new expansion there. We're also enabling partners sell through. Our partners are really, really important, whether the resell partners or technology partners like Equinix. So partner sell through is another important piece. And of course the most important for our conversation today, is the exciting new announcement of the fact that we are going to offer APEX Data Storage Services available in Equinix facilities, all integrated into the APEX console. The fifth question is, now, where do you want your APEX Data Storage Services? You can select a Dell provided facility and you get the choice to select the different cities of Equinix locations. And we're going to provide that single bill and experience through Dell, but on the backend, we've worked with Tony and team for months to get this to be a very streamlined experience for our customers. >> Tony, talk to us about this from Equinix's perspective. >> Yeah, we're very excited. Caitlin, thank you very much and Lisa, thank you. Very excited to be part of what Dell's doing with APEX and enable enterprise customers to get delivered to them at Equinix facilities Storage as a Service, in addition to additional Equinix capabilities, really enabling agile enterprises to distribute their infrastructure across the world, leveraging Dell product, Dell management, and to get access to partners, to their other footprints, to cloud service providers, et cetera, all within the footprints of Equinix. >> So Caitlin, APEX Data Storage Service in secure colo facilities in conjunction with Equinix. Talk to me about what the reception has been from Dell customers. >> Yeah, it's been really fun. I mean, first of all, when we thought about data center providers are a critical part of us being able to deliver that outcome to customers. And when we looked at the ecosystem of partners, it was very clear who we were going to be partnering with. Equinix was really the best partner for us. We already had been working together in many different ways and we're just taking this partnership to the next level. And what we've already seen actually, all the way since earlier this year, we've had many, many customers coming to us, at first it was separately, but now it's actually jointly to say, I'm having a challenge and here's my challenge. And most of these conversations start in one way. I'm getting out of the data center business. And the nice thing for us is that between our two companies, we can solve that. Right, we have the combination of the right infrastructure, and with our partnership with Equinix, you partner that with the data center services, you can actually give that full outcome to a customer. And we were solving those separately, and now we're solving those together. >> Those folks wanting to get out of the data center, if we think about in the last year and a half, how inaccessible the data centers were, Tony, I want to get your perspective on the colo market, and as we look at IT today, the acceleration of it and digital and cloud adoption and getting out of the data center that we've seen in the last 18 months. Help me understand why the colo market is really key today for the future of IT. >> Absolutely Lisa. So, you know, focusing on outcomes as Caitlin outlined earlier, is a really important part of, really how IT has managed this pandemic and thinking about how do we solve for this vast distributed set of employees that we used to have aggregated in a single building or multiple buildings, but really spearheaded in a couple locations. And all of a sudden everything became, you know, out in rural America, out in rural Europe, out everywhere, employees were spread out and they needed a way as an IT team, to bring together the network, the security and the ability to be very agile and focus on an outcome as opposed to, how am I going to get this next piece of equipment, this next storage device, this next compute system in my data center and add the cooling and the power and all the things that they have to think about. And really it was an outcome. How do I give my employees the best experience possible? My partners, that access they need to my systems and the various ways that we interact together. So the colo market as a whole has been really changed dramatically through the whole pandemic. And if you didn't know Zoom two years ago, it's your best friend now, or it's your, you know, least favorite way to do business, but the only way we have to do business in the world that we're living in today. >> A lifeline, and here we are Zooming with each other right now. (Caitlin and Tony laugh) Tony, I want to stick with you. Let's talk about this partnership between Dell and Equinix. Why is this such a compelling partnership? Talk to me about that from Equinix's perspective. >> Yeah. We're so excited to be able to be partnered with the number one leader and provider of infrastructure and infrastructure services. We have really been a niche provider for the last 15 years. We're a 21, 22 year old company, and we focused on developing ecosystems and those were at first the internet. We brought the telecom providers together to make the internet work. And then on top of that started enabling things like digital trading. Also enabling all sorts of ad exchanges so that you see the banner ads that apply to you when you go to a website. And so we were well known within those ecosystems that we worked within, but getting out to the enterprise has been a big challenge. And Dell brings us those relationships. They bring that expertise, that trusted advisor kind of role. And so being able to extend our sales team and really leverage what Dell has done across small, medium, large and very large enterprise is a real win for us. And it allows us to achieve a scale that we wouldn't have been able to achieve by ourselves without breaking the bank trying to hire people, and trying to get them familiar with those customers. And so Dell brings us into that. We're able to complete what I call the three legged stool. The compute, the storage, and now the networking aspects can be dealt with in a single conversation around an outcome. And APEX gives us a chance to really be agilely available as Dell's customers define that for themselves and to deploy the infrastructure where they need it and to achieve those outcomes that they're trying to get to. >> So it's an ostensible value that Equinix is getting by the Dell partnership. You said, pulling us into the enterprise, facilitating that scale. Caitlin, talk to me about this from Dell's lens. What makes this partnership so compelling for Dell and the future of it as a service? >> I'm laughing as Tony's talking through that because it tees it up perfectly. From Dell's perspective, when we looked at data center providers, one of the challenges for us is we're a global IT provider. So we had to partner with someone who understood what it meant to operate and manage data centers at a global scale and locations all over the world. There's a very short list to choose from once you look at it from that lens, but more importantly, and what Tony you already hit on, the networking. The interconnects that we have in our partnership with Equinix are incredibly valuable. Cause ultimately, although customers start going to a colo facility because they want out of data center business, they don't want to be managing racks and power and cooling and all of that. Oftentimes actually the value they find once they get there and why they stay and grow is those interconnects. The ability to connect to other tenants in these facilities and the ability to connect into the hyper-scalers. And the richness of those interconnects with Equinix was truly unmatched, and that's why it's been such an important partnership for us. >> Tony, what's been some feedback from the Equinix customer base? >> Well, it's really funny. I spent half of my time trying to figure out with my team, how we're going to solve for Storage as a Service. The next geography, the next product. But the other half of the time is spent, who on the team is the right person to go pair up with the Dell team and get the Dell team brought into a discussion. And it's going bi-directionally right now. The volume is picking up. The velocity is picking up and it really seems to be like that snowball just going down the hill. It's just picking up speed and with every interaction we're gaining trust with each other, we're gaining competence in what the message is and how to solve for it. And we're working out the various ways, you know, in a predictive way, what are most people asking for? But the wonderful thing is, there's custom availability to figure out a solution for just about any problem that the IT or infrastructure focused teams in the enterprise are looking to solve for. >> Tony, sticking with you for a final question or two, in terms of the last, you know, few months, have you seen any industries in particular that are really readily adopting this? We've seen so much change across industries in the last 18 months. I'm just curious if you're seeing any industries that are particularly taking advantage of this capability and this partnership. >> Yeah. I would point to highly regulated industries. Thinking about financial, thinking about governments, and it's not just a US situation. This is a global situation and data sovereignty where that matters to a particular customer, is really important that they keep that data in the geography that it needs to stay in. It's defined by the different governments around the world. You know, you see, the financial industry has been a first mover towards electronic trading and really disrupted, thankfully, prior to the pandemic, the way trading was done. Because in-person trading wasn't going to happen anymore. And so in the highly regulated world, that healthcares, the financials. Those folks are definitely looking for a solution that has certifications across the board to help them say to their auditors, we've got this covered. That's something we were able to bring to the table for Dell. And then it also helps that the first movers sort of towards a digital infrastructure were insurance companies and others that saw the value of leveraging partnerships and bringing together things as quickly and fast as they could, without deploying huge global networks to try and make it all happen. They can instead virtually meet in the same room, leveraging our software defined network called Equinix Fabric. It's been a real win for the regulated industries, certainly. >> Got it. Thanks for that, Tony. Caitlin, last question for you. This is Dell managed, so single bill from Dell. Where can the viewers go to learn more information about this new partnership? >> Delltechnologies.com/apex. You'll learn more about all things APEX. Really, the APEX consoles, the experience, so you can learn more about it there. And then of course, your friendly neighborhood, Dell EMC rep, and or channel partner, now that we've got that partner enablement as well. >> Delltechnologies.com/apex. Caitlin and Tony, thank you so much for joining us today, sharing the exciting news about what's new with Dell and Equinix and what's in it for your customers and your partners. We appreciate your time. >> Thanks, Lisa. >> Thank you, Lisa. >> For Caitlin Gordon and Tony Frank, I'm Lisa Martin, you've been watching a "Cube" conversation. (soft music playing)
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Steve Gordon, Red Hat | KubeCon + CloudNativeCon Europe 2021 - Virtual
>> Announcer: From around the globe, it's theCUBE with coverage of KubeCon and CloudNativeCon Europe 2021-Virtual, brought to you by Red Hat, the Cloud Native Computing Foundation and Ecosystem Partners. >> Hey, welcome back everyone to theCUBE's coverage of KubeCon and CloudNativeCon 2021-Virtual. I'm John Furrier, your host here on theCUBE. We've got Steve Gordon, Director of Product Management, Cloud Platforms at Red Hat. Steve, welcome to theCUBE, good to see you, thanks for coming on. >> Hey John, thanks for having me on, it's great to be back. >> So soon we'll be in real life, I think North America show, this is for the Europe Virtual, I think the North American one might be in person. It's not yet official. We'll hear, but we'll find out, but looking good so far. But thanks for all your collaboration. You guys have been a big part of the CNCF we've been covering on theCUBE, as you know, since the beginning. But, I wanted to get into the Edge conversation that's been going on. And first I want to just get this out there. You guys are sponsoring Edge Day here at KubeCon. I want you to bring that together for us, because this is a big part of what Red Hat's talking about and frankly customers. The Edge is the most explosive growth area. It's got the most complexity, it's crazy. It's got data, it's got everything at the Edge. Everything's happening. How important is Kubernetes to Edge Computing? >> Yeah, it's certainly interesting to be here talking about it now, and having kind of a dedicated Kubernetes Edge Day. I was thinking back earlier, I think it was one of the last in-person KubeCon events I think, if not the last, the San Diego event where there was already kind of a cresting of interest in Edge and kind of topics on the agenda around Edge. And it's just great to see that momentum has continued up to where we are today. And really more and more people not only talking about using Kubernetes for Edge, but actually getting in there and doing it. And I think, when we look at why people are doing that, they're really leaning into some of the things that they saw as strengths of Kubernetes in general, that they're now able to apply to edge computing use cases in terms of what they can actually do in terms of having a common interface to this very powerful platform that you can take to a growing multitude of footprints, be they your public cloud providers, where a lot of people may have started their Kubernetes journey or their own data center, to these edge locations where they're increasingly trying to do processing closer to where they're collecting data, basically. >> You know, when you think about Edge and all the evolution with Cloud Native, what's interesting is Kubernetes is enabling a lot of value. I'd like to get your thoughts. What are you hearing from customers around use cases? I mean, you are doing product management, you've got to document all the features, the wishlist. You have the keys to the kingdom on what's going on over at Red Hat. You know, we're seeing just the amazing connectivity between businesses with hybrid cloud. It's a game changer. Haven't seen this kind of change at this level since the late '80s, early '90s in terms of inflection point impact. This is huge. What are you hearing? >> I think it's really interesting that you use the word connectivity there because one of the first edge computing use cases that I've really been closely involved with and working a lot on, which then grows into the others, is around telecommunications and 5G networking. And the reason we're working with service providers on that adoption of Kubernetes as they build 5G basically as a cloud native platform from the ground up, is they're really leveraging what they've seen with Kubernetes elsewhere and taking that to deliver this connectivity, which is going to be crucial for other use cases. If you think about people whether they're trying to do automotive edge cases, where they're increasingly putting more sensors on the car to make smarter decisions, but also things around the infotainment system using more and more data there as well. If you think about factory edge, all of these use cases build on connectivity as one of the core fundamental things they need. So that's why we've been really zoomed in there with the service providers and our partners, trying to deliver a 5G networking capabilities as fast as we can and the throughput and latency benefits that come with that. >> If you don't mind me asking, I got to just go one step deeper if you don't mind. You mentioned some of these use cases, the connectivity. You know, IoT was the big buzz word, okay IoT. It's an Edge, it's Operational Technology, or it's a dumb endpoint or a node on the network has connectivity. It's got power. It's a purpose built device. It's operating, it's getting surveillance data, whatever the hell it's doing, right. It's got Edge. Now you're bringing in more intelligent, which is an IT kind of thing, state, databases, caching. Is the database too slow? Is it too fast? So again, it brings up more complexity. Can you just talk about how you view that? Because this is what I'm hearing, what do you think? >> Yeah, I agree. I think there's a real spectrum, when we talk about edge computing, both in terms of the footprints and the locations, and the various constraints that each of those imply. And sometimes those strengths can be, as you're talking about as a specially designed board which has a very specific chip on it, has very specific memory and storage constraints or it can be a literal physical constraint in terms of I only have this much space in this location to actually put something, or that space is subject to excess heat or other considerations environmentally. And I think when we look at what we're trying to provide, not just with Kubernetes but also with Linux, is a variety of solutions that can help people no matter where they are along that spectrum of the smallest devices where maybe Red Hat Enterprise Linux, or REL for Edge is suitable to those use cases where maybe there's a little more flexibility in terms of, what are the workloads I might want to run on that in the future? Or how do I want to grow that environment potentially in the future as well? If I want to add nodes, then all of a sudden, the capability that nannies brings can be a more flexible building base for them to start with. >> So with all of these use cases and the changing dynamics and the power dynamics between Operational Technology in IT, which we're kind of riffing on, what should developers take away from that when they're considering their development, whether they just want an app, be app developers, programming the infrastructure or they're tinkering with the underlying, some database work, or if they're under the hood kind of full dev ops? What should developers take into consideration for all these new use cases? >> Yeah, I think one of the key things is that we're trying to minimize the impact to the developer as much as we can. Now of course, with an edge computing use case where you may be designing your application specifically for that board or device, then that's a more challenging proposition. But there's also the case increasingly where that intelligence already exists in the application somewhere, whether it's in the data center or in the cloud, and they're just trying to move it closer to that endpoint, where the actual data is collected. And that's where I think there's a really powerful story in terms of being able to use Kubernetes and OpenShift as that interface that the application developer interacts with but can use that same interface, whether they're running in the cloud maybe for development purposes, but also when they take it to production and it's running somewhere else. >> I got to ask you the AI impact because every conversation I have or everyone I interview that's an expert as a practitioner is usually something along the lines of chief architect of cloud and AI. You're seeing a lot of cloud, SRE, cloud-scale architects meeting and also running the AI piece, especially in industries. So AI as a certain component seems to be resonating from a functional persona standpoint. People who are doing these transformations tend to have cloud and AI responsibility. Is that a fluke or is that just the pattern that's real? >> No, I think that's very real. And I think when you look at AI and machine learning and how it works, it's very data centric in terms of what is the data I'm collecting, sending back to the mothership, maybe in terms of actually training my model. But when I actually go to processing something, I want to make that as close as I can to the actual data collection, so that I can minimize what I'm trying to send back. Particularly, people may not be as cognizant of it, but even today, many times we're talking about sites where that connectivity is actually fairly limited in some of these edge use cases still today. So what you're actually putting over the pipe is something you're still trying to minimize, while trying to advance your business and improve your agility, by making these decisions closer to the edge. >> What's the advantage for Red Hat? Talk about the benefits. What are you guys bringing to the table? Obviously, hybrid cloud is the new shift. Everyone's agreed to that. I mean, pretty much the consensus is public clouds, great, been there, done that. It's out there pumping out as a resource, but now enterprise is goading us to keep stuff on premises, especially when you talk about factories or whatever, on premises, things that they might need, stuff on premise. So it's clear hybrid is happening. Everyone's in agreement. What does Red Hat bring to the table? What's in it for the customer? >> Yeah, I think I would say hybrid is really an evolving at the moment in terms of, I think, Hybrid has kind of gone through this transition where, first of all, it was maybe moving from my data center to public cloud and I'm managing most of those through that transition, and maybe I'm (indistinct) public clouds. And now we're seeing this transition where it's almost that some of that processing is moving back out again closer to the use case of the data. And that's where we really see as an extension of our existing hybrid cloud story, which is simply to say that we're trying to provide a consistent experience and interface for any footprint, any location, basically. And that's where OpenShift is a really powerful platform for doing this. But also, it's got Kubernetes at the heart of it. but it's also worth considering when we look at Kubernetes, is there's this entire Cloud Native ecosystem around it. And that's an increasingly crucial part of why people are making these decisions as well. It's not just Kubernetes itself, but all of those other projects both directly in the CNCF ecosystem itself, but also in that broader CNCF landscape of projects which people can leverage, and even if they don't leverage them today, know they have options out there for when they need to change in the future if they have a new need for their application. >> Yeah, Steve, I totally agree with you. And I want to just get your thoughts on this because I was kind of riffing with Brian Gracely who works at Red Hat on your team. And he was saying that, you know, we were talking about KubeCon + CloudNativeCon as the name of the conference. He's a little bit more CloudNativeCon this year than KubeCon, inferring, implying, and saying that, okay so what about Kubernetes, Kubernetes, Kubernetes? Now it's like, whoa, CloudNative is starting to come to the table, which shows the enablement of Kubernetes. That was our point. The point was, okay, if Kubernetes does its job as creating a lever, some leverage to create value and that's being rendered in CloudNative, and that enterprise is, not the hardcore hyperscalers and/or the early adopters, I call it classic enterprise, are coming in. They're contributing to open source as participants, and they're harvesting the value in creating CloudNative. What's your reaction to that? And can you share your perspective on there's more CloudNative going on than ever before? >> Yeah, I certainly think, you know, we've always thought from the beginning of OpenShift that it was about more than just Linux and Kubernetes and even the container technologies that came before them from the point of view of, to really build a fully operational and useful platform, you need more than just those pieces. That's something that's been core to what we've been trying to build from the beginning. But it's also what you see in the community is people making those decisions as well, as you know, what are these pieces I need, whether it's fairly fundamental infrastructure concerns like logging and monitoring, or whether it's things like trying to enable different applications on top using projects like KubeVert for virtualization, Istio for service mesh and so on. You know, those are all considerations that people have been making gradually. I think what you're seeing now is there's a growing concern in some of these areas within that broad CNCF landscape in terms of, okay, what is the right option for each of these things that I need to build the platform? And certainly, we see our role is to guide customers to those solutions, but it's also great to see that consensus emerging in the communities that we care about, like the CNCF. >> Great stuff. Steve, I got to ask you a final question here. As you guys innovate in the open, I know your roadmaps are all out there in the open. And I got to ask you, product managing is about making decisions about what you what you work on. I know there's a lot of debates. Red Hat has a culture of innovation and engineering, so there's heated arguments, but you guys align at the end of the day. That's kind of the culture. What's top of mind, if someone asks you, "Hey, Steve, bottom line, I'm a Red Hat customer. I'm going full throttle as a hybrid. We're investing. You guys have the cloud platforms, what's in it for me? What's the bottom line?" What do you say? >> Yeah, I think the big thing for us is, you know, I talked about that this is extending the hybrid cloud to the edge. And we're certainly very conscious that we've done a great job at addressing a number of footprints that are core to the way people have done computing today. And now as we move to the edge, that there's a real challenge to go and address more of those footprints. And that's, whether it's delivering OpenShift on a single node of itself, but also working with cloud providers on their edge solutions, as they move further out from the cloud as well. So I think that's really core to the mission is continuing to enable those footprints so that we can be true to that mission of delivering a platform that is consistent across any footprint at any location. And certainly that's core to me. I think the other big trend that we're tracking and really continuing to work on, you know, you talked about AI machine learning, the other other space we really see kind of continuing to develop and certainly relevant in the work with the telecommunications companies I do but also increasingly in the accelerator space where there's really a lot of new and very interesting things happening with hardware and silicon, whether it be kind of FPGAs, EA6, and even the data processing units, lots of things happening in that space that I think are very interesting and going to be key to the next three to five years. >> Yeah, and software needs to run on hardware. Love your tagline there. It sounds like a nice marketing slogan. Any workload, any footprint, any location. (laughs) Hey, DevSecOps, you got to scale it up. So good job. Thank you very much for coming on. Steve Gordon, Director of Product Management, Clout Platforms, Red Hat, Steve, thanks for coming on. >> Thanks, John, really appreciate it. >> Okay, this is theCUBE coverage of KubeCon and CloudNativeCon 2021 Europe Virtual. I'm John Furrier, your host from theCUBE. Thanks for watching. (serene music)
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Caitlin Gordon, Dell Technologies | CUBE Conversation, November 2020
>> Narrator: From the CUBE Studios in Palo Alto, in Boston, connecting with thought leaders all around the world, this is a cube conversation. >> Hi, Lisa Martin here with Caitlin Gordon, the VP of product marketing for Dell technologies, Caitlin, welcome back to the CUBE, we're excited to see you again. >> Caitlyn: I'm very excited to be here again. >> So data protection in the news what's going on? >> Yeah, it's been a busy year, we had obviously our Power Protect DD appliance launch last year. And then this year we've had announcements on the software side. We had announcements at VMworld, some more at Dell Technologies World. And now today we're announcing even more which is the new Power Protect the DP series appliances the new integrated appliances. And it's really exciting. So we now have our Power Protect DD, the next generation of data domain, and we have our power protect DP appliances integrated appliances. And that's all about combining both protection storage, protects and software in a single converge, all in one offering. That's really popular with our customers today, because of the simplicity the ability to really modernize your data protection in a very simple way, get up really up and running quickly. And in fact, it's really the fastest growing part of the backup appliance market. >> Yeah, I have read that the integrated appliances our market is growing twice as fast as the targeted market. So give us a picture of what customers can expect from the new DP series. >> Yeah, it's not that dissimilar to actually our DD series from last year, which is there's four models in the new DP series. And it's really all about getting better performance, better efficiency. We've got new hardware, assisted compression, denser drives, and all that gives us the ability to get faster backups faster recovery, In fact, you get 38% faster up backups, 45% faster recovery, more logical capacity, 30% more logical capacity, 65 to one deduplication which is just incredible and 60,000 IOPS for instant access. So really ups the game, both in performance and efficiency. >> Those are big numbers. You mentioned the DD launch last year, contrast it with what you're announcing now. What's the significance of the DP series? >> This is exciting for us because it does a couple of things. It expands our power protect appliance family, with the new DP series of integrated appliances. But at the same time, we're also announcing other important Power Protect enhancements on the software side. Power Protect data manager which we've been enhancing and continuing to talk about all year also has some new improvements the ability to deploy it in Azure and AWS gov cloud for in-cloud protection. The enhancements that we've done with VMware that we talked about, not that long ago at VM world about being able to integrate with based policy management really automating and simplifying VMware protection. And it's really all about kuberetes, right? And the ability to support kubernetes as well. So not only is this an exciting appliance launch for us but it's also the marketing of yet even more enhancements on the Power Protect data manager side and all that together, it means that with Power Protect, you really have a one-stop shop for all of your data protection needs no matter where the data lives, no matter what SLA, whether it's a physical virtual appliance, whether it's target or integrated, you've all got them in the Power Protect family now. >> Excellent. All right. Last question for you Caitlin, we know Dell technologies is focused on three big waves, it's cloud VMware and cyber recovery. Anything else you want to add here? >> Cyber resiliency, cyber recovery Ransomware has really risen to the top of the list. Unfortunately for many organizations and Power Protect cyber recovery is really an important enhancement that we also have with this announcement today. We've had this offering in market for a couple years with the exciting new enhancement here. So it is the first cyber recovery solution endorsed by sheltered Harbor. And if you're not familiar with Power Protect cyber recovery it provides an automated air gaped solution for data isolation, and then cyber sense provides the analytics and the forensics for discovering, diagnosing, and remediating those attacks. So it's really all about ransomware protecting from, recovering from those attacks, which unfortunately have become all too common for our customers today. >> Excellent news Caitlin. Thanks for sharing. What's new congratulations to you and the Dell team. >> Thank you so much, Lisa, >> For Caitlin Gordon, I'm Lisa Martin. You're watching the cube. (outro music)
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Narrator: From the CUBE the VP of product marketing excited to be here again. because of the simplicity the ability from the new DP series. models in the new DP series. What's the significance of the DP series? And the ability to support it's cloud VMware and cyber recovery. So it is the first cyber to you and the Dell team. For Caitlin Gordon, I'm Lisa Martin.
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Caitlin Gordon promo v2
(upbeat music) >> From theCube studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is a Cube Conversation. >> Hi, Lisa Martin here with Caitlin Gordon, the VP of product marketing for Dell Technologies. Caitlin, welcome back to theCube, we are excited to see you again. >> I'm very excited to be here again. So data protection in the news, what's going on? Yeah, it's been a busy year, we had our, obviously our PowerProtect DD appliance launched last year. And then this year, we have announcements on the software side, we had announcements at vMworld, some more at Dell Technologies world. And now today we're announcing even more, which is the new PowerProtect DP series appliances, the new integrated appliances, it's really exciting. So we now have our PowerProtect DP, the next generation of Data Domain. And we have our PowerProtect DP appliances, integrated appliances. And that's all about combining both protection storage, protection software in a single converged all in one offering. It's really popular with our customers today, because of the simplicity, the ability to really modernize your data protection in a very simple way, get up, really up and running quickly. And in fact, it's really the fastest growing part of the backup appliance market. >> I have read that the integrated appliances, our market is growing twice as fast as the target market. So give us a picture of what customers can expect from the new DP series. >> Yeah, it's not that just similar to actually our DD series from last year, which is there's four models in the new DP series. And it's really all about getting better performance, better efficiency, we've got new hardware assisted compression, denser drives, and all that gives us the ability to get faster backups, faster recovery. In fact, you get 38% faster backups, 45% faster recovery, more logical capacity, 30% more logical capacity 65 to one deduplication, which is just incredible. And 60,000 IOPS for instant access, so really ups the game both in performance and in efficiency. >> Those are big numbers. You mentioned a DD launched last year, contrast it with what you're announcing now, what's the significance of the DP series. >> And this is exciting for us because it does a couple things, it expands our PowerProtect appliance family, with the new DP series of integrated appliances. But at the same time, we're also announcing other important PowerProtect enhancements. on the software side, PowerProtect Data Manager, which we've been enhancing and continuing to talk about all year, also has some new improvements, the ability to deploy it in Azure, in AWS Govcloud for in-cloud protection, the enhancements that we've done with VMware that we talked about not that long ago at VMworld, about being able to integrate with storage based policy management, really automating and simplifying VMware protection. And it's really all about Kubernetes, right? And the ability to support Kubernetes as well. So not only is this an exciting appliance launch for us, but it's also the marking of yet even more enhancements on the PowerProtect Data Manager side. And all that together means that with PowerProtect, you really have a one stop shop for all of your data protection needs, no matter where the data lives. No matter what SLA, whether it's a physical virtual appliance, whether it's target or integrated. You've all got them in the PowerProtect family now. >> Excellent, all right, last question for you Caitlin. We know Dell Technologies is focused on three big waves, its cloud, VMware, and cyber recovery. Anything else you want to add here? >> cyber resiliency, cyber recovery, ransomware has really risen to the top of the list unfortunately for many organizations, and PowerProtect cyber recovery is really an important enhancement that we also have with this announcement today. We've had this offering and market for a couple years, but the exciting new enhancement here. So it is the first cyber recovery solution endorsed by Sheltered Harbor. And if you're not familiar with PowerProtect cyber recovery, it provides an automated air gapped solution for data isolation and then cyber sense provides the analytics and the forensics for discovering, diagnosing and remediating those attacks. So it's really all about ransomware protecting from or covering from those attacks, which unfortunately have become all too common for our customers today. >> Excellent news Caitlin, thanks for sharing what's new. Congratulations to you and the Dell team. >> Thank you so much Lisa. >> Okay Gordon. I'm Lisa Martin. You're watching theCube (upbeat music)
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leaders all around the world, the VP of product marketing on the software side, we had announcements I have read that the And it's really all about of the DP series. And the ability to support question for you Caitlin. So it is the first cyber Congratulations to you and the Dell team. I'm Lisa Martin.
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Caitlin Gordon 10 21 V1
>> Announcer: From theCUBE Studios in Palo Alto and Boston, connecting with thought leaders all around the world, this is a CUBE conversation. (soft music) >> Hi, Lisa Martin, with theCUBE here, talking with Caitlin Gordon, the VP of Product Marketing, at Dell technologies. Caitlin how are you? It's great to see you. >> I'm doing very well Lisa, thank you so much for having me. >> Nice to see you back on theCUBE. So lots of stuff going on in the news the last few months or so. A lot of stuff with respect to Cyber Recovery, Cyber Security, but talk to us about what's happening in the Purpose-Built Appliance Backup Appliance market. This market is growing. What's happening there, and talk to me about Dell's leadership role. >> Yeah, we've kind of come full circle. I've been in the data protection space for a while and I would say that, you know now we're looking at this as a $4 billion industry and security and protection has bubbled backup to the top of the list from an IT perspective. And one of the simplest, fastest ways to improve data protection is leveraging Backup Appliances. And there's really two segments within that. There's what I'll refer to as the target appliances and the integrated appliances. And we actually have had leadership in this space, since really the beginning. You know 50 cents of every dollar in this market is spent on Dell equipment. Where we see massive growth is really in that integrated appliance market. And those integrated appliances really simplify the deployment of not only the protection storage, but the protection software. So you can modernize your data protection, get much faster recovery, faster backups, as well as really get a smaller footprint, better efficiency, all in one single solution. And that's really where we've seen a lot of growth in the appliance market recently. >> Yeah. So as that, an integrated appliance market is growing twice as fast as targeted, give us a picture. You mentioned a few things, but kind of dig deeper into why customers are opting more and more for the integrated approach. >> Yeah that comes back to kind of a lot of the trends we see in IT overall. It's simplicity. It's ease of, how can you get to a better solution, a better outcome faster. And when it comes to integrated data protection appliances, it really it takes the guesswork out of it. You know, you have software and hardware, that's optimized to work together. You're really quick and easy to deploy, really simple to manage, 'cause it's all fully integrated and you get to a solution where you can get things like 65 one data reduction, get a very small footprint, get really fast improvements to not only backups, but probably even more importantly to recovery, get instant access to that data. And you really are able to with one purchase, transform all of your data protection. Now there's still a lot of great uses for target appliances as well of better flexibility. But, we've seen this overall you've seen this Lisa, every trend in probably IT and life, right? Simplicity. How can you get a faster, better answer? And integrated appliances really lean into that. It's as similar to what we see in the hyperconverged space, kind of in the primary storage and compute side of things. >> Yeah, I think we all want faster, simpler, better in every walk of life. One of the things this year that, in all of that lack of simplification, the complexity that we're living in that we've seen, is the rise of ransomware. It's not only on the rise, it's getting more personal. We've seen, you know, big companies, Garmin was attacked, one of the Cruise Lines was attacked, The New Zealand Stock Exchange, Facebook and Tik Tok were hacked. So we're starting to see so much more vulnerability and the ability of these hackers to expose more vulnerabilities. Have you seen that impacting your customers saying, "Hey, we need help here because now we have so many employees and devices, scattered." >> Yeah, unfortunately we have. You know, we've been talking about Ransomware Protection, Cyber Resiliency, Cyber Recovery with our customers for quite a number of years. And, now it's not a niche conversation just with financial institutions, it's a conversation with all of our customers. 'Cause either they've felt it or they've seen their competitors feel it and they need to protect themselves. So it has really become a conversation but it's not only our specialty sellers, but all of our sellers are having with our customers. And, it's really about not only being able to protect against them, which is an important part, but also recover from them. And that's really what our PowerProtect Cyber Recovery Solution is all about. And the exciting thing for us is that we actually have recently become the first Cyber Recovery Solution endorsed by Sheltered Harbor. Which really gives you an idea of the level of investment that we've made to provide that secure, automated air gap solution to give our customers that peace of mind. Because unfortunately this is becoming table stakes for any data protection out there today. >> Well, and as more and more, we see every company either becoming a data company or needing to become a data company to not just survive these times, but become successful as time goes on. To a point, it's one thing about protecting the data, but the actual need is to recover it should anything happen. Tell us a little bit more about Sheltered Harbor and what you guys were the first there to receive? Tell me a little bit more about that. >> Yeah, absolutely. Okay a little bit more on overall our solution and Sheltered Harbor is actually a consortium of organizations, primarily financial institutions that have really come together to define the standards, of what we need or Cyber Resiliency for Cyber Recovery. And for us with PowerProtect Cyber Recovery, we've worked closely with that organization, to meet those standards. And with that work and with that actual deploying in with one of our customers, we were able to become the first Cyber Recovery Solution endorsed by Sheltered Harbor to meet their standards there. And what's an important about our solution is that it's both that automated air-gapped solution for the data isolation, which is a part of it. But it's also, we have the CyberSense analytics and forensic tools that give you the ability to discover, to diagnose and to remediate against these attacks. So it gives you both sides of protecting that data air-gapping it, but also being able to intelligently discover and remediate against those attacks, if they do indeed happen. >> As VP of Product Marketing, I'm sure you're with customers often these days virtually. When you're having customer conversations, as you were singing out data protection and being able to recover and remediate, should anything like a ransomware attack happen, that's business critical. That's, you know, lifeline kind of stuff we're talking about. Have you seen the conversations within customer organizations shifts or is this now a board level or a C-level conversation in terms of data protection? >> Yeah, it's interesting. It's become a more frequent conversation. The people involved, are different. It's not just the backup administrators that are involved, it's really about the overall compliance strategy, the CSOs that are involved here. And it's becoming a corporate mandate as it really unfortunately needs to be at this point. So it's coming up more frequently, but also the types of people involved in that conversation have really changed the types of things we're having to talk about and build solutions for. So it's really changed that dynamic for us. And it's been great to really be on the front lines of that with our customers. You know, it started with those financial institutions and now it's really commonplace, to talk about this with everyone. >> So let's talk customers. Give us an example or two of some customers that are leveraging this new technology that are really achieving like the big deduplication ratio that you talked about, but also enabling their business to move forward. >> Yeah. One of my favorite ones for a couple of reasons I'll confess is, World Candy. Actually there are a World Corporation, but to me, they're a candy company. They actually make some chocolate out of Pennsylvania one of my favorites, chocolate covered pretzels. And they're a great example, right? 'Cause they're certainly not an IT specialty organization. They're trying to contract manufactured candy and they want to get things done as efficiently as possible. So they were looking a solution to overall modernize, their overall IT and that came with the combination of an Integrated Data Protection Appliance, as well as VXRail. And by implementing that, they were able to reduce their backup times from running overnight all night, to just two hours. They were able to get dedupe ratios of a 12O to one, 99.2% reduction, which is just incredible. And they were able to reduce their physical server footprint by 60%. So you can just imagine with an organization like this, that needs to run things as efficiently, as simply, as quickly as possible, how transformational that is. And, probably one of the other things that we find out of customers like this is, it's really about finding them a partner that can solve all of their problems in one place. And for data protection that's certainly one of the biggest things for PowerProtect is we now have a one-stop shop appliances software for all your data protection needs, large and small. And my favorite thing is actually our quote from this customer which is, he calls it a perfect partnership and that they have a single hand to high five. And we love to get those high fives from our customer and we really like to be that partner for them and to help them solve these challenges really no matter where their data is or what their challenges are. >> I like that a single can for a virtual high five. Speaking of partners, what's the channel play here? >> Yeah, absolutely. I mean, for us, Dell Technology is overall channel partners are absolutely critical and in the data protection space, probably even more so. So channel partners are a huge part of our go-to-market. And one of the reason that channel partners really like to work with us, with Dell technologies on the data protection side, is because of the breadth of that portfolio. And now with our most recent enhancements on the appliance side, you now have a full PowerProtect portfolio. Target appliances, integrated appliances, physical, virtual, as well as modern data protection software with PowerProtect data manager. And for our partners, and for us, it's so important that they can have one vendor to offer all of these solutions because we know that our customer's challenges are complex, they're diverse, their data sets are diverse and they need to be able to partner with someone, leverage us as a vendor, leverage our partners, leveraging us as a vendor to really give our customers that answer. And that could be very different needs. They have traditional applications, they have new modern applications in Kubernetes and the growth of, and the importance of those types of applications. Our partners don't want and our customers don't want to have to deal with multiple vendors. Multiple vendors actually can increase risk, increase costs. They want to keep that simple, efficient. And that's why partnering with us, with Dell Technologies, why our channel partners really find us to be such a critical vendor to work with on the data protection side. >> So you've shared some impressive stats about what the technology is able to deliver. You gave us the great World Candy company example in terms of the things I heard a big workforce productivity there, they've got big deduplication there. They're able to sounds like reduce their on-prem footprint. From an economic value perspective, help us understand what the economic value of the DP series and even maybe feedback from the analyst community. >> Yeah, we've actually got a recent study which I'd encourage you guys to go read and I will just kind of give you the Cliffs Notes version of it. Which shows you the advantages of leveraging Dell Technologies portfolio for data protection. You can have your cost to protect as low as 1 cent per gigabyte per month, which is impressive. And that's that efficiency that you can get with PowerProtect. It's a reduction in the administration costs for data reduction of 22%, a reduction of 84% in your Cloud resources and services. We all know that people have moved to Public Cloud and probably one of the biggest concerns is the cost of that. By implementing the right data protection solutions, leveraging our in-cloud backup and protection, you can actually significantly reduce that because of the way that we've implemented it. And overall, you can't argue with anything that reduces costs by 98%. So you can reduce your storage resource costs by 98% by leveraging the PowerProtect portfolio. And again, it's a recent ESG study, which you can find on our website and read more about that study and the economic elements that lead into that. But you can just see the dramatic impact that can have, not only are you protecting your most valuable asset of data, but you're doing so in a way that saves the company money, and time and resources. And we all know that's never been more critical than ever. >> Those are very impressive, but compelling stats. Last question, talking about the three waves that we know Dell technologies is writing, we've got VMware, Cloud, Cyber Recovery, give us a flavor of the launch and the news and the new capabilities for this one-stop shop with perspective of what's happening in Cyber Recovery today. >> Yeah, so we've got enhancements on all fronts. So we, let me go in order there. So we've got on the Cloud front our PowerProtect data manager, which we've talked about a lot this year. We continued to really enhance that. Some recent enhancements, the ability to deploy that in Azure and AWS Cloud, to be able to do in-Cloud data protection. On the VMware side as we talked about just recently at VMworld, we've got new integrations with Storage Based Policy Management to really simplify and automate protection for the Vadmins as well as protection administrators. The ability to support, real mission critical applications and VMs, that are something we're working on to be able to more intelligently protect those VMs that have become more challenging to protect in traditional methods as well as integration with protect VCF. And then lastly, I think we've covered a bit today is certainly on that Cyber Recovery, Cyber Resiliency solution. First one to be endorsed by Sheltered Harbor in providing that air gap solution, as well as that ability to discover to remediate from those attacks. And you can kind of get a sense of, where we're really focused on. Those are our big three areas in both our appliance as well as our software portfolio really focused on simplifying that for our customers. >> Well Caitlin, we thank you for joining us as per what theCUBE has seen for many years with Dell Technologies. Lots of innovation, continued innovation. We thank you so much for joining us on theCUBE today. >> Thanks so much for having me. It was great to be here, Lisa. >> Excellent. With Caitlin Gordon, I'm Lisa Martin. You're watching theCUBE. (soft music)
SUMMARY :
leaders all around the world, It's great to see you. thank you so much for having me. So lots of stuff going on in the news And one of the simplest, fastest ways for the integrated approach. Yeah that comes back to One of the things this year that, of the level of investment that we've made but the actual need is to recover it And for us with and being able to recover and remediate, And it's been great to ratio that you talked about, and that came with the combination the channel play here? and in the data protection space, of the DP series and even maybe feedback and probably one of the biggest concerns and the news and the new capabilities the ability to deploy that We thank you so much for Thanks so much for having me. (soft music)
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Caitlin Gordon 10 21 Promo V1
>> Announcer: From theCUBE Studios in Palo Alto in Boston, connecting with thought leaders all around the world. This is "theCUBE' conversation. >> Hi, Lisa Martin here with Caitlin Gordon, the VP of Product Marketing for Dell Technologies. Caitlin, welcome back to 'theCUBE' I'm excited to see you again. >> I'm very excited to be here again. >> So data protection in the news, what's going on? >> Yeah you know, it's been a busy year. We had obviously our power protect DD appliance launched last year and then this year, we've have announcements on the software side. We had announcements at the VMworld some more at Dell Technologies world. And now today we're announcing even more, which is the new PowerProtect PP series appliances, the new integrated appliances. And it's really exciting. So we now have our PowerProtect DD,xx the next generation of data domain, and we have our PowerProtect DP appliances, integrated appliances. And that's all about combining both protection storage, protecting software in a single converge, all in one offering. It's really popular with our customers today because of the simplicity, the ability to really modernize your data protection in a very simple way, get up really up and running quickly. And in fact, it's really the fastest growing part of the back of appliance market. >> I have read that the integrated appliances, our market is growing twice as fast as the targeted market. So give us a picture of what customers can expect from the new DP series. >> Yeah, and it's not that dissimilar to actually our DD series from last year which is there's in four models in the new DP series. There's a 4,400 which is actually now taking the PowerProtect brand and putting that on the existing DP 4,400 and then three new appliances: the 5,900, the 8,400 and then the 8,900. And it's really all about getting better performance, better efficiency. We've got new hardware, assisted compression, denser drives, and all that gives us the ability to get faster backups, faster recovery, in fact you get 38% faster backups, 45% faster recovery, more logical capacity, 30% more logical capacity, 65 to one theater application, which is just incredible and 60,000 IOPS for instant access. So really ups the game, both in performance and an efficiency. >> Those are big numbers, you mentioned the DD launch last year, contrast it with what you're announcing now. What's the significance of the DP series? >> And that this is exciting for us because it does a couple things. It expands our PowerProtect appliance family with the new DP series of integrated appliances. But at the same time, we're also announcing other important PowerProtect enhancements. On the software side, PowerProtect data manager, which we've enhancing and continuing to talk about all year also has some new improvements. The ability deploy it in Azure, in AWS GovCloud for in-cloud protection. The enhancements that we've done with VMware that we talked about, not that long ago at VMworld about being able to integrate with storage based policy management, really automating and simplifying VMware protection. And it's really all about Kubernetes right And the ability to support Kubernetes as well. So not only is this an exciting appliance launch for us, but it's also the marketing of yet even more enhancements on the PowerProtect data manager side. And all that together means that with PowerProtect, you really have a one-stop shop for all of your data protection needs no matter where the data lives, no matter what SLA, whether it's a physical, virtual appliance, whether it's target or integrated, you've all bought them in the PowerProtect family now. >> Excellent. All right. Last question for you, Caitlin we know Dell Technologies is focused on three big waves, it's cloud VMware and Cyber Recovery. Anything else you want to add here? Yeah, I'll pick up, especially on that last one, we talke%d a little bit about the enhancements we've done with cloud in cloud data protection, longterm recovery, disaster recovery, as well as what we've done on the VMware front, really important that we continue to have that automation at simplicity with VM-ware but cyber resiliency, cyber recovery ransomware has really risen to the top of the list. Unfortunately for many organizations and PowerProtect cyber recovery is really an important enhancement that we also have with this announcement today. We've had this offer in market for a couple of years, with the exciting new enhancement here. It is the first cyber recovery solution and endorsed by Sheltered Harbor. So it is the first Cyber Recovery solution endorsed by Sheltered Harbor. And if you're not familiar with PowerProtect data, PowerProtect, if you're not familiar with PowerProtect cyber recovery, it provides an automated air gapped solution for data isolation and then cyber sense provides the analytics and the forensics for discovering, diagnosing and remediating those attacks. So it's really all about ransomware protecting from protecting from or covering from those attacks, which unfortunately have become all too common for our customers today. >> Excellent news, Caitlin. Thanks for sharing what's new congratulations to you and the Dell team. >> Thank you so much, Lisa. >> For Cait%lin Gordon I'm Lisa Martin. You're watch%ing 'theCUBE'. (calm music)
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Caitlin Gordon, Dell Technologies and Lee Caswell, CPBU | Dell Technologies World 2020
>>from around the globe. It's the Cube with digital coverage of Dell Technologies. World Digital Experience Brought to You by Dell Technologies Everyone welcome back to the cubes Coverage of Dell Technologies World Digital Experience I'm John for your host of the Cube Cube. Virtual. We're not in person this year were remote We're doing The interviews were not face to face. So thanks for watching two great guests to talk about the Dell Technology Storage and data protection for the VM Ware environments got Caitlin Gordon, vice President, product management, Dale Technologies and Leak as well. Vice president of Cloud Platform Business Unit, also known as CPB. You for VM where Lee and Cable in Great to see you both. Thanks for coming on. >>Thanks for having me >>s So what? What a crazy year. We're not in person. Usually the the events Awesome. VM world recently went on and then you guys have the same situation role online now and it's >>really kind >>of highlighted the customer environments of cloud needed. But I've been saying this on all my reports and all the Cube interviews that the executives who are in charge and now saying, Look at our modern APS have to be cloud native because the obvious benefits are there and container ization has become mainstream. But yet I d c still forecast about 15% of enterprises are still fully containing rise, with a huge amount of growth coming around the corner. So you're seeing this mature market where containers are validated, they're being put into production. People are now moving hard core with containers. And you have the kubernetes. I gotta ask you, Li, I'm Caitlin. What does this mean for the customers? Are they getting harder pressure points to do things faster? What does it all mean for the customer? >>Yeah, I'll start. Only you can add to it. I mean, I think what we see is the trends that were already happening of now. Accelerated and modern APs were kind of the top of the priority list, but now it has is really expedited. But at the same time, traditional applications haven't gone anywhere. So there's this dichotomy that a lot of I t is dealing with of head Oh, accelerate those modern APs while also streamlining and simplifying my environment for my traditional laps. And not only do I need to the right infrastructure to have that for production workloads, modern, traditional, but also form a data protection standpoint. How to ensure that those are all secure and do all of that in a way that simplifies life for whether it's the data protection admin, the BM admin or even the developer right, all of the different folks involved and needing to make all of their lives simpler has just really exacerbated a challenge and really given us a lot of opportunity to try to solve that for customers together. >>Lee, What's your take on the landscape out there? >>Yeah, I'd emphasized that speed really matters today, right? That we're really looking at. How do you go and deploy new applications faster, right? New ways to get engaged with customers. I mean, it's not happening physically anymore. So how is it happening while it's happening largely through applications? And so as you now basically develop new applications more quickly, containers are a way to speed the pace of applications, and the theme that you know we continue to drive home is that that means infrastructure has to respond more quickly, and it means that for the teams that are managing infrastructure, it really helps if you have a consistent model where you can get mawr done with the same teams and leverage all the experience you have, as well as the security and infrastructure resiliency model that we're bringing together to our customers. >>This brings up the real question, and if this comes up, kind of you see more of the executive level like we need to have a modern application direction. They'll go. Everyone goes, Yeah, of course. Thumbs up. Then they go Try to make that a reality because even though Dev ops and Infrastructures Code is still the viable path, it's hard. It's like Caitlin, we're talking about EJ to core Data center hybrid the multi cloud. There's a lot going on under the hood there. So you guys are doing a lot of stuff together. VM Ware and Dell Technologies. What's the solution for customers? They gotta move faster. As lead pointed out, Caitlin, how are you guys working together to make that infrastructure more modern, faster, programmable and reliable, >>and make it simpler for the customers right? I think it really comes down to one of the most powerful things about the partnership is that from the dull technology standpoint, we have really a plethora of different solutions to support your VM or environment. Whether it's a three tier architecture with Power Edge power store or leveraging the X rail. Or very commonly, it's gonna be both of those. You have the right infrastructure to support the production workloads and have a consistent operating model between them leveraging devils and primary storage side and all the integrations we have with the ex rail. And then we have with power, protect data manager Great integrations in some recent enhancements that make that even better and are now able to protect Tan Xue, protect the VCF management domain and not only have the storage, but also the protection for that environment. But do it in a way that supports what the V A madman needs and also gives that consistent protection, consistent storage, consistent operating model for the rest of I T. And at the same time you're enabling the developers to move faster. >>Lee, You guys have been doing a lot of joint development, and we've been covering a lot of the news VM world. Ah, lot of joint engineering, a lot of joint integrations. You guys have been collaborating with Dell Technologies for a long time. Also, the relationship. Where is that Today? Can you expand on that a little bit and take a minute to explain the joint >>collaboration? I'll start with the fact that you know, good marketing is really easy when you have great engineering. And so the work that we're doing together, like between our companies. Now we have a lot to talk about, right? E mean the work scaling mentioned right around Devil's integration, for example, on power Max right on da npower store, right? I mean, you start looking at the integration work that we're doing together. It means that customers are getting the benefits of the joint integration work and testing right that comes and so you're guaranteed out of the box toe work. Also, you know, don't forget that contain owners and all of the things we're doing around containers. It's basically designed thio accommodate the fact that containers air spun up more quickly or destroyed more quickly, their shared across the hybrid cloud more frequently and without an inherent security model and built in data protection. It's really hard to go and see how you can deploy these with the enterprise resilience that's demanded at enterprise scale. And so that's what we're doing together, right? And, you know, we build great software, Uh, but without great hardware partnerships, it's one hand clapping, right. It's about getting our teams together, right? That really makes it sing at the customer level. >>You know, I think that's a really example of the business. Performance results have come in Vienna, where you guys were doing a great job. Go way back to the years ago when Pat and Raghu we're talking with from Amazon and all. Since then, it's been joint development, join integrations, and that's a great business model for you. And so, Caitlyn, I wanna get back to you. Because at VMRO we covered Project Monterey, the new initiative for the anywhere but a year before they had Project Pacific that came toe life with product results. Tan Xue specifically, you guys have the power protect data manager that we talked about in the summer, but now for Tan Xue supported and Tan Xue environments that super relevant, can you share any updates on your end on the power protect Data Manager and Tan Xue? >>Yeah, I li I couldn't agree more that great engineering mix our jobs a lot more fun and a whole lot easier. So we've been really lucky. And the partnership we've had has really never been stronger. So yeah, but the most recent release of power protect Data Manager introduces the support for that tan xue protection. It also introduces really important things like storage, storage based policy management. So in in biosphere, when you set up a storage policy, you have data protection as part of that and you have the integration with power protect data Manager. So you're able to automatically protect new VM that are created by that storage policy of being applied. >>But >>at the same time, it's also being tracked in power. Protect Data Manager. So you have that consistency across enabling your vitamins and enabling your data protection your i t. Team. To keep track of that, we also have ah tech preview that we did at VM World about how we're working as from Dell technology standpoint to innovate around. How do you protect some of these VMS that are so large and so mission critical that you need to be able to protect them in a new and innovative way that doesn't disrupt the business. And we did a tech preview of that, and it's something you'll hear more about from us, too. But it's PM traditionally would be in this category of unprotected ble because of the impact it could have on the environment and how we're really looking to do that in a more efficient and intelligent way. So we can actually protect those be EMS. And there's there's really a whole lot more. When you talk about objects, scale and everything else that we've done, it's really exciting. And you don't think Lee and I have ever talked as much as we do now. Ah, and it's been a lot of a lot of fun. >>It's been great following both of you guys on the keep interviews over the years. The success in the vision We had early conversations about what the plans where it's kind of all playing out. So I want to congratulate both of you of VM Ware Adele Technology. So good job going forward. The collaboration. I want to get to that in a second, you'll into it. But Caitlin Lee, I want to get your thoughts because one of the big themes this year besides covert and all the issues that that's highlighting. But in the cloud world, automation has been the number one conversation we've been hearing, and with that you got machine learning all the tech around that as you abstract away. The complexity of the infrastructure to make the modern APS automation has been great. The business cross connect is everything is a service we're seeing. This is the big wave coming. Could you guys share your vision on how all this stuff you mentioned V balls and all objects scale all these things? There's a >>lot of >>plumbing underneath and a lot of tooling, a lot of part piece parts. If that gets programmable, >>automation >>kicks in, which then enables everything is the service because you guys both share your vision of what that means in terms of what's going to change and what would it impact the customer? >>Yeah, and it's very relevant for this week, right? Dell Technologies world. That's a big part of what we've announced this week in our commitment to really bringing our portfolio as a service, and it's really interesting, especially for folks like Lee and I, who have been doing kind of mawr product marking and talking about speeds and feeds and thinking about how you make the product life simpler. And how do you automate that? Have the intelligence built in things like Biaro have been such an important part of that, especially with power store coming to market. But if you think about where that leads us, actually changes everything, which is when you have everything as a service and we're really delivering outcomes to our customers and no longer products. That automation is actually just a important and maybe even more important. But it's not the end user that cares about it directly is actually us, because as Dell Technologies, we become the ones managing that infrastructure, owning that infrastructure and the more automation we can bring in, the more intelligence we can build them for ourselves. The more insights we can give to our customers, the better that service can become. And it's really a flip from how we've always been thinking about and really rolling out automation. It's not actually about enabling our end users to do anything. It's actually about enabling them to not worry about any of it, but enable our own organization to support their outcomes better. So it really changes everything. >>Lee, what's your thoughts on this? Everything you've got, V Sphere V Center. You've got all the storage you got all the back up. All this stuff has to be automated. Makes sense. But as a service, how does that impact your world? >>You know, it really does. When you think about the VMRO Cloud Foundation, right, which is the integration of all of our V sphere with Visa. And with these, you know, our NSX products that will be realized. Management suite. Tom Zoo now, right, All of this pulled together. One of things that's interesting is when you go to the public cloud, we have some experience now where we always deliver that full stack together. And what that does is it frees up customers. Thio, go on, focus on the applications, I think and stop looking down the infrastructure. Start looking up at the APS. And so we're offering and bringing that same level of experience to the on premises data centers. And now bridging that across the hybrid cloud that all of a sudden gives you this sense that Hey, I'm future ready. No, matter where I am today. If I'm thinking about the hybrid cloud, I could go on move there, right. And with our partnership with Dell Technologies, there's such a great opportunity to bridge that uniquely, by the way across all of my on premises infrastructure, including common policy based management, back into storage through RV Valls efforts, right and then back in through objects scale right into objects based, uh, applications and through our DP efforts to data protection efforts, then back into, like, date full data protection. And so what you get now is we're helping customers realize that I got this. I could take new Cooper navies orchestrated applications and I could make them work and do it with the same operational model that I have today. Start spending more time on the applications, less time, basically configuring and managing underlying infrastructure. >>Caitlin you mentioned that earlier at the top of the segment, ease of use, making it easier, simpler, great stuff on the on on the future. Lee, I gotta ask you about Project Monterey. We did a lot of coverage on VM World on silicon angle in the Cube. I love how this comes out. It's always, You know, the brain trust that VM Ware lays out the future, they fill it in throughout the year, expect to see some meat on the bone there. But what is that gonna do from for new capabilities and how with Dell Technologies? Because, um, it's end to end, right this Michael Dell and I talked, I think, two years ago, a Dell Tech world. And then last year, he hit the point home hard and to end with Dell Technologies. It kind of feels like it's gonna be a good fit. Could you share how that Monterey project fits in with Dell Technologies? >>Yeah. We're so pleased to be showing this together with Dell Technologies at the VM World to showcase this new idea that you could basically go on, start offloading CPUs and using smart knicks as a way to basically now provide, um or let's call it a, You know, a architecture that allows you to, uh, be responsive to new application needs. So let me talk a little bit about that. So when we opened up Tansu, right, we got this complete inflow pouring of new container base kubernetes orchestrated APS. So what? We found was, Hey, they're driving a lot of CPU needs their driving a lot of scale out security needs for things like distributed firewalls. And so we started looking at this, and what's clear is we need to basically use the CPU very judiciously, So it's basically reserved for the APS. And so what we're doing now is we're basically saying there's an opportunity for us to go in, offload the CPU for things that look more like infrastructure, including S X, I and other things. And at the same time, then we could go and work together with Dell Technologies to be the deployment vehicle. And so, just like Project Pacific, which was going broad, if you will, this project moderate, which is going deep like the canyon, John not far from here, um is, you know, a source of all new discovery right where we'll be working together and over time, just like the Project Pacific name faded to black and became product Tan Xue vcf with Tom juvie sphere. With Hangzhou, we'll see that Project Monterey will evolve into new products coming together with Dell Technologies. >>Caitlin, can you elaborate on Take a min, explain the product how this renders into products because I can also imagine just the benefits just from a security standpoint. Efficiency. If the platform, um, there's a range of things, could you take a minute to >>explain the >>impact on products? >>Yeah, I think you'll hear a lot more about it, but we're obviously excited to be partners on this is Well, and I think it's It's just another example of the more intelligent the infrastructure can become than the rest of the entire I T organization can run more efficiently and that that can come in the form of the A. I built into power, Max, that can come in the form of the evils that we have both in Power Max and Power Store that can come in the form of even just the fact that we have now built a fully containerized S three compatible objects or platform called objects scale which we have no in early access. Um, that can run on the V sand data persistence platform, and it just gives you the ability to leverage this all of the right technology. And we can continue to really partner on that. I think Project Monterey really opens up even more opportunities to do that, and you'll certainly hear more from us on that in the future. >>I >>mean, you got compression, you got encryption. A lot of benefits across the board. Great to have you guys both on and your graduation. The great event. Final question for both of you, talk about this has been a crazy year. We're not face to face, so everything will be online. What should customers and partners and people watching know about the relationship between VM Ware and Dell Technologies this year? What's the big message to take away? What should people walk away with and and think about? >>I think it's It's never been stronger than ever, uh, than it's been than it is right now. We have never had >>more >>breath and more depth of integration. I think that the partnership on the engineering level, on the product management level on the marketing level, we have really never been in a better place. And you know what? What? My team is really enjoyed with VM world season and you're coming up on Deltek. World season is we've really enjoyed the fact that we've had so much richness >>of >>that integration to talk >>about, and >>we also know there's even more coming. So I, you know, from from my standpoint, if we really feel it and probably the best and most rewarding time we hear about that, is when we bring new things into market, we hear that back. And when Power Store came into the market and over the past few right kind of first months in market, one of the most resounding feedback that has come out as one of the most differentiated parts is that it? It's so incredibly integrated with VM ware. But we've even gotten questions from analysts asking, you know, did you purposely make it feel like you are really working similarly to a B M or environment? And you know what? That just shows how closely we have been working as organizations is that it comes a very seamless experience for our customers. >>Lee Final Word. >>What >>should people walk away with this year on the relationship between Be and we're in Dell Technologies? >>Well, I think the best partnerships right are ones that are customer driven. And what you're finding here is customers. They're actually encouraging us, right? We're doing a lot of three way meetings now, right where customers like, Hey, tell me how you're going to go involved this. How do I How do I basically modernized right and preserve my existing investment, perhaps Or, you know, update here, Or how do I grow like customers have really complex individual situations. And what you confined right is that we're helping jointly not, you know, just simply with the engineering side, which is awesome, but also with the idea that we're helping customers go on deploy responsibly in a time where it's very difficult to plan. And so if you come to us, we can help you jointly plan for the future in uncertain times and make sure that you're gonna be successful. And that's just a great feeling when you're a customer looking at, How do you deploy going forward in this? You know, with the amount of pace of change that we've got, >>I want to congratulate. Both of you have been following you guys. Success has been proven out on the business results and also the products and the enablement that you guys are providing customers been great. Thanks for coming on. Great to see both of you have a great event. Thanks for. Come on. >>Thank you. It's a pleasure. >>Okay, I'm John for your here with the Cube. Covering Del Technology Worlds Digital experience 2020 The Cube Virtual. >>Thanks for watching.
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It's the Cube with digital coverage of Dell VM world recently went on and then you guys have the same situation role online now And you have the kubernetes. But at the same time, the experience you have, as well as the security and infrastructure resiliency model that we're bringing So you guys are doing a lot of stuff together. devils and primary storage side and all the integrations we have with the ex rail. Can you expand on that a little bit and take a minute to explain the joint It's really hard to go and see how you can deploy these with you guys have the power protect data manager that we talked about in the summer, And the partnership we've had has really never been stronger. of the impact it could have on the environment and how we're really looking to do that in a more efficient and with that you got machine learning all the tech around that as you abstract away. If that gets programmable, owning that infrastructure and the more automation we can bring in, the more intelligence we can build You've got all the storage you And now bridging that across the hybrid cloud that all of a sudden gives you this that VM Ware lays out the future, they fill it in throughout the year, expect to see some meat on the bone there. And at the same time, Caitlin, can you elaborate on Take a min, explain the product how this renders into products because I can also that can come in the form of the evils that we have both in Power Max and Power Store Great to have you guys both on and your graduation. I think it's It's never been stronger than ever, uh, than it's been than it is right now. level, on the product management level on the marketing level, we have really never that has come out as one of the most differentiated parts is that it? And so if you come to us, we can help you jointly plan for the future in uncertain times and also the products and the enablement that you guys are providing customers been great. It's a pleasure. Okay, I'm John for your here with the Cube.
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Akanksha Mehrotra & Caitlin Gordon, Dell Technologies | Dell Technologies World Digital Experience
>> Announcer: From around the globe, it's theCUBE with digital coverage of Dell Technologies world, digital experience, brought to you by Dell Technologies. >> Hi, I'm Stu Miniman and this is theCUBE coverage of Dell Technologies world digital experience. Happy to welcome to the program. First we have a first time guest Akanksha Mehrotra, she's the Vice President of Marketing with Dell Technologies. Joining us one of our CUBE alumni, Caitlin Gordon, she's the Vice President of Product Marketing, also with Dell Technologies. Caitlin, welcome back, Akanksha welcome to the program. >> Thank you Stu, happy to be here. >> Alright, so one of the big models we've been talking about for the last few years is a change in how customers acquire things, big thing we've talked about, for many years, this shift from CAPEX to OPEX. How cloud is impacting everything Jeff Clarke in the keynote was talking about, it's the Dell Technologies on demand, DTOD, I guess is the, four letter acronym we use Akansha help us understand a little bit from your standpoint, what is it? Why is it important to your customers? >> Yeah, so Stu, as soon as you as you heard, as part of the keynote, from from Jeff and others earlier today, we've been working really hard to bring the benefits of on demand IT to our customers, in private cloud, public cloud and edge. And certainly this year, especially, we've seen a lot of interest in this, COVID have catalyzed customer interest in flexible consumption in as a service. As we talk with our customers and partners, we hear this almost daily, it's required a level of agility that candidly traditional CAPEX based models simply haven't been able to provide, I mean, imagine taking your workforce remote over the weekend, and the stress that puts on your infrastructure. And so I think that's kind of forced IT to consider some of these alternatives. Another factor has also been, companies have been wanting to preserve capital, right, and avoid large cash outlays and having this type of flexibility and being able to pay for infrastructure, as you're using it, it gives them a way to do that. So I mean, those are some of the customer drivers that we've seen. Last year at Dell Tech Summit, around the this time last year, actually, in November timeframe, we introduced Dell Technologies on demand as our umbrella program for a flexible consumption and as a service solutions. And really what it what it seeks to do is make it easier for customers to get the simplicity and flexibility of cloud, along with the performance and security of on-premises infrastructure. So it's giving them a range of consumption models that include both payment option as well as services that they can apply on any one of the products in our portfolio from end user devices to core data center infrastructure to hybrid cloud solutions. And we've announced that last year, one of the things that you heard about today, and that we're announcing over this event is that we're continually looking to make it easier and simpler for our customers with various turnkey offerings and simpler offerings for them, given the interest that we've seen. >> Yeah, I want to key off of, you mentioned the impact of COVID-19. And for your customers, it's something we've definitely seen that the promise of cloud always has been to be highly flexible, we can scale up, we can scale down. We know that some services out there aren't always as flexible as we might hope. There's certain SaaS solutions, where you're signing up for a multi year offering and even for the cloud, I might lock in some savings by buying something in bulk. So help us understand, what are the benefits that your customer sees, the savings that they get and is this truly cloud flexible, which means I can burst up and scale as I need. And I can it reached the point, oh, hey, I need half the capacity for the next six months. Can I do that? >> Yeah, absolutely. So, Stu we actually commissioned IBC to talk to a few of our customers. So let me maybe share some of the benefits that they saw in broad terms, and then I can maybe share a specific example of what a particular customer saw. So we had IDC talk to several of the customers using Dell Technologies on demand models, various GIOS, and various sort of sizes. And what they found was that on average, they saw about a 23%, lower cost of storage operations per year, which is great, right? Lower cost of operations is always great. IT is always looking for those efficiencies, especially, in the current environment, but that's not all. I think that's just sort of part of the story. What they also shared with us is that, these types of models were able to help them become much more agile in how they work and change how they work. And what they found was that they saw 54% fewer incidents of downtime and they were 92% faster in their ability to deploy storage capacity, because they had that capacity in their data center available ready for that spike when their business saw it. ` So those are just some of the broad examples of what our customers have seen. Another specific example that I would would share with you is a large multinational institution, financial services company, we've been working with them for years to service their, enterprise scale, private cloud. And then more recently, they had us also, manage their storage as a service managed utility. And they've seen phenomenal results, they've been able to get 50% more compute power at 8%, lower cost, and 90% faster or reduce time and provisioning data. It's all about the yes, it's about the cost savings but really, it's about the agility that the business gets, right. And as you started out, right, with COVID, they really needed that agility and that flexibility and having these models available, ready to spike, ready to go down, right, have been able to provide that. >> Yeah, I think another thing we've seen is, people rush to cloud because it promised that agility, and we've had those conversations before is, there's a reality of what that means, which it might not be the resiliency you're looking for, it also might not actually be as simple as he thought it might be. And we're seeing some of that come back on-prem, whether you need resiliency or performance or security, or you don't want to be really locked into a specific public cloud but you still want to have that agility in the benefits of really running your data center in a service oriented model. And that trend has been picking up over the past couple years. And as we've already said a couple times today, we've seen that accelerate, but also, we starting to see more customers ask for it. It's not just the big and more strategic and the aggressive customers that are looking for this more and more customers are kind of seeing that this is the end game and that's kind of leads into where we're going, which is, how do we make this more accessible to others? >> Well, Caitlin, you're using one of one of my punch lines that I've used for a number of years now if remember, when we thought that cloud was inexpensive and easy to use, it's not. And if we look at what customers are doing, it's a hybrid model. They're deploying in multiple environments, we're seeing the public cloud look more like the enterprise, the enterprise look more like, the public cloud. So these offerings have, OPEX flexibility and the like, make a whole lot of sense. So you've said that, you've seen a lot of growth, especially this year, any metrics you can give us on, adoption, love the one customer example, in the financial space, anything else to kind of paint the picture as to, how prevalent this is becoming. >> Yeah, maybe I'll get started. So, we've seen nearly 50%, year over year growth in the customer base or our most recent quarter, and it's growing, we've seen over 500% increase, year on year in signed contracts, customer demand in these types of models has caused us to expand our offerings to into countries like Brazil, Chile, Colombia, India, and China. I mean, we already offered about 50 plus countries and along with our partner, network and even more, so, I mean, those are just some of the data points around business traction. In the models that we have another proof point that I could point you to is that, in April, we include, we announced a payment flexibility program, which gave our customers a number of promotions and options to extend this flexibility into, across our portfolio and into other parts of our businesses. And just recently, about a month ago, we extended that, and we've seen really good traction in that as well. So I think overall, like you said there's aspects about public cloud that customers really like, and they tell us, hey, I want to be able to pay as I go, I want to be able to extend and contract the infrastructure as I'm using it. I want a simple management experience. But then as Caitlin said, they realize that Oh, but I don't want to, pay for the refactoring and then the egress and the ingress charges and some of my workloads are better off on premises for performance, locality, security, compliance reasons, right. And therein lies the promise of as a service for on-prem infrastructure, 'cause really, I keep looking for the best of both worlds. And this gives you that right you can use the consumption models to grow and shrink as you needed, you can us the payment models to only pay for what you're using and along with our partner network, you can have in the location that you want so you can sort of have your cake and eat it too. >> Yeah, and I would just add on to that is that more and more of the conversation is both about how can I consume that more as a service and pay for just what I'm using? But also, how can I spend less time maybe zero time and energy actually managing that infrastructure? And how can I then allocate the time energy resources into running my business and investing in more strategic things? So becomes both an important financial conversation but even more so a conversation about how IT can empower the business, which really just changes what we're able to do for customers. So it's an exciting kind of transition to see this really evolve into really not talking about products anymore, and helping our customers have all their business. >> Well, Caitlin, that's a really interesting point, I want you to talk to us a little bit about the Dell Tech storage as a service, how does that fit, we were just talking about don't want to talk about products, we want to talk about really moving to that full OPEX model so help connect the dots for us. >> Yeah, so we're really excited about this, this will be coming in the first half of next year, as you probably heard earlier today. And what we're doing here is we've really taken what we already have had in market. And we've really upped that to the next level, we've accelerated the simplicity of what we offer here. And think of the experience is all starting in a single console, where you just pick up four things, what's the type of storage you want, what's the performance you want, how much and for how long, that's it. And then now we're counting the time from then to when it's in your data center in days, not months, not weeks, but in days and we're able to get you up and going. And it's your data center of your choice, whether that's on-prem in your own data center, or at a colo facility, we bring that equipment in, we get that deployed, we manage it for you, you operate it, and you simply pay for what you use. So you're really in a quick time to value you're in a very simple model and you're not really responsible for managing infrastructure that's really on us. And that moves you into being in a true OPEX model and it also enables you to accelerate what you're able to leverage that whether it's Blob Storage, file storage, you can get up and running quickly and let us worry about how to manage the infrastructure and we give you the ability to operate what you need to. >> Caitlin, maybe if you could give us a little bit of color as to what happens behind the scenes to make that work. As it sounds wonderful, you've had the program around for a year, these aren't trivial things that you're talking about all the logistics, the management the the gear, and making sure that the physical and the power and everything is all set. So help us understand the engineering, the development, and what this means from kind of a services and go to market that make a solution like this work. >> Yeah, and a lot of ways we're having to change our entire business to help our customers change there's, it goes from top to bottom, and you'll get to hear a lot more about it when we're actually available next year. But when you think about it, we have a lot of the DNA, we have a lot of the experience, we have the technology, but we almost have to completely flip the script on ourselves of how we deliver it, who our customer is, what our then end user customer needs from us, and what the role of things like our global services organization is what the role of our global sales organization is and how do we accelerate providing outcomes to our customers and get the rest out of their way. And the fact that I haven't mentioned a product name, but by the way, we actually have industry leading products and pretty much every category. So of course, on the back end, all of this is going to be powered by our industry leading storage solutions, like power store will be in your data center but at the same time, we will actually have worked to really masked that you don't even need to know that nor do you need to really operate much beyond what you need to really run your business. And that's really it's been an interesting work for us to just flip how we think about everything and you'll hear a whole lot more about it next year as we really bring this out into market but it's been really fun and a big learning for everyone. >> Excellent well yeah, something something power is underneath there well Caitlin. All right why don't you both give us the final takeaway for the Dell Tech on demand account. Start with you in just give us the final takeaway. >> Yeah, so I think look, I back to kind of what we were talking about, we've actually been offering these types of solutions to our customers for a really long time. Through Dell financial services, we've been offering payment flexibility for over 23 years, over 15 years and manage utility. So the customer example that I gave you is a customer who's running storage as a service and has been for many years, I think, building on that experience, listening to our customers feedback over that time period and over, of course, this past year, we're looking to apply all of that, to make it even more simpler for them to consume our infrastructure in the near future. And so, storage as a service is going to be a really exciting proof point of that, the momentum stats and some of the other things that I shared with you today and that you're going to hear about over the next couple of days or another proof point of it. But we're excited about this, and looking forward to continuing the dialogue with our customers with our partners and (mumbles) >> Then I would I'll kind of play off of one of your words there which is is all about simplicity for us is how do we take what we've been able to do for a lot of our customers accelerate that and simplify it to a point where we can offer that for all of our customers. And we're really looking to accelerate this first with storage and then get all of our offerings really into this model, because it's really about getting our customers out of managing infrastructure and give them the time, energy, resources to manage their business and simplicity is paramount to making sure that happens. >> Caitlin and Akanksha, thank you so much for giving us the updates. Congratulations to all the progress and definitely looking forward to hearing more beginning of next year. Thanks for joining. >> Thank you Stu. >> Thank you Stu >> All right, I'm Stu Miniman this is Dell Technology world digital experience. I'm Stu Miniman. And thank you as always for watching theCUBE (upbeat music)
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Steve Gordon, Red Hat | KubeCon + CloudNativeCon Europe 2020 – Virtual
>> Voice over: From around the globe, it's theCUBE with coverage of KubeCon and CloudNativeCon Europe 2020 virtual, brought to you by Red Hat, the Cloud Native Computing Foundation and Ecosystem Partners. >> Hi, I'm Stu Mittleman, and welcome back to theCUBE's Coverage of KubeCon CloudNativeCon Europe for 2020. Get to talk to the participants in this great community and ecosystem where they are around the globe. And when you think back to the early days of containers, it was, containers, they're lightweight, they're small, going to obliterate virtualization is often the headline that we had. Of course, we know everything in IT tends to be additive. And here we are in 2020 and containers and virtual machines, living side by side and often we'll see the back and forth that happens when we talk about virtualization in containers. To talk about that topic specifically, happy to welcome to the program, first time guest, Steve Gordon. He's the director of product management at Red Hat. Steve, thanks so much for joining us. >> Thanks so much Stu, it's great to be here. >> All right, as I teed up of course, virtualization was a wave that swept through the data center. It is a major piece, not only of what's in the data center, but even if you look at the public Clouds, often it was virtualization underneath there. Certain companies like Google, of course, really drove a container adoption. And often you hear when people talk about, I built something CloudNative, that underlying piece of being containerized and then using an orchestration layer like Kubernetes is what they talk about. So maybe stop for a sec, Red Hat of course, heavily involved in virtualization and containers, how you see that landscape and what's the general conversation you have with customers as to how they make the choice and how the lines blur between those worlds? >> Yeah, so at Red Hat, I think we've been working on certainly the current iteration of the next specialization with KVM for around 12 years and myself large portion of that. I think, one thing that's always been constant is while from the outside-in, specialization looks like it's been a fairly stable marketplace. It's always changing, it's always evolving. And what we're seeing right now is as people are adopting containers and even constructs built on top of containers into their workflows, there is more interest and more desire around how can I combine these things, recognizing that still an enormous percentage of my workloads are out there running in virtual machines today, but I'm building new things around them that need to be able to interact with them and springboard off of that. So I think for the last couple of years, I'm sure you yourself have seen a number of different projects pop up and the opensource community around this intersection of containers and visualization and how can these technologies compliment each other. And certainly KubeVirt is one of the projects that we've started in this space, in reaction to both that general interests, but also the real customer problems that people have, as they try and meld these two worlds. >> So Steve, at Red Hat Summit earlier this year, there was a lot of talk around container native virtualization. If you could just explain what that means, how that might be different from just virtualization in general, and we'll go from there. >> Sure, so back in, I think early 2017, late 2016, we started playing around this idea. We'd already seen the momentum around Kubernetes and the result the way we architected OpenShift, three at a time around, Kubernetes has this strength as an orchestration platform, but also a shared provider of storage, networking, et cetera, resources. And really thinking about, when we look at virtualization and containers, some of these problems are very common regardless of what footprint the workload happens to fit into. So leveraging that strength of Kubernetes as an orchestration platform, we started looking at, what would it look like to orchestrate virtual machines on that same platform right next to our application containers? And the extension of that the KubeVirt project and what has ultimately become OpenShift virtualization is based around that core idea of how can I make a traditional virtual machine to a full operating system, interact with and look exactly like a Kubernetes native construct, that I can use from the same platform? I can manage it using the same constructs, I can interact with it using the same console, all of these kinds of ideas. And then on top of that, not just bring in workloads as they lie, but enable really powerful workforce with people who are building a new application in containers that still need some backend components, say a database that's sitting in a VM, or also trying to integrate those virtual machines into new constructs, whether it's something like a pipeline or a service mesh. We're hearing a lot of questions around those things these days where people don't want to just apply those things to brand new workloads, but figure out how do they apply those constructs to the broader majority of their fleet of workflows that exist today. >> All right, so I believe back at Red Hat Summit, OpenShift virtualization was in beta. Where's the product that solution sets till today? >> Right, so at this year's KubeCon, we're happy to announce that OpenShift virtualization is moving to general availability. So it will be a fully supported part of OpenShift. And what that means is, you, as a subscriber to OpenShift, the platform, get virtualization as just an additional capability of that platform that you can enable as an operator from the operator hub, which is really a powerful thing for admins to be able to do that. But also is just really powerful in terms of the user experience. Like once that operator is enabled on your cluster, the little tab shows up, that shows that you can now go and create a virtual machine. But you also still get all of the metrics and the shared networking and so on that goes with that cluster, that underlies it all. And you can again do some really powerful things in terms of combining those constructs for both virtual machines and containers. >> When you talk about that line between virtualization and containers, a big question is, what does this mean for developers? How is it different from what they were using before? How do they engage and interact with their infrastructure today? >> Sure, so I think the way a lot of this current wave of technology got started for people was whether it was with Kubernetes or Docker before that, people would go and grab, easiest way they could grab compute for capacity was go to their virtual machine firm, whether that was their local virtualization estate at their company, or whether that was taking a credit card to public Cloud, getting a virtual machine and spinning up a container platform on top of that. What we're now seeing is, as that's transitioning into people building their workloads, almost entirely around these container constructs, in some cases when they're starting from scratch, there is more interest in, how do I leverage that platform directly? How do I, as my application group have more control over that platform? And in some cases, depending on the use case, like if they have demand for GPUs, for example, or other high-performance devices, that question of whether the virtualization layer between my physical host and my container is adding that much value? But then still wanting to bring in the traditional workloads they have as well. So I think we've seen this gradual transition where there is a growing interest in reevaluating, how do we start with container based architectures? To, okay, how has we transitioned towards more production scenarios and the growth in production scenarios? What tweaks do we make to that architecture? Does it still make sense to run all of that on top of virtual machines? Or does it make more sense to almost flip that equation as my workload mix gradually starts changing? >> Yeah, two thoughts come to mind on that. Number one is, are there specific applications out there, or I think about traditional VMs, often that Windows environments that we have there, is that some of the use case to bring them over to containers? And then also, once I've gotten it into the container environment, what are the steps to move forward? Because I have to expect that there's going to be some refactoring, some modernization to take advantage of the innovation and pace of change, not just to take it, containerize it and leave it. >> Yeah, so certainly, there is an enormous amount of potential out there in terms of Windows workloads, and people are definitely trying to work out how do they leverage those workloads in the context of OpenShift and Kubernetes based environment. And Windows containers obviously, is one way to address that. And certainly, that is very powerful in and of itself, for bringing those workloads to OpenShift and Kubernetes, but does have some constraints in terms of needing to be on a relatively recent version of Windows server and so on for those workloads to run in that construct. So where OpenShift virtualization helps with that is we can actually take an existing virtual machine workload, bring that across, even if it's say Windows server 2012, run it on top of the OpenShift virtualization platform as a VM, And then if or when you start modernizing more of that application, you can start teasing that out into actual containers. And that's actually something, it is one of our very early demos at Red Hat Summit 2018, I think was how you would go about doing that, and primarily we did that because it is a very powerful thing for customers to see how they can bring those, all the applications into this mix. And the other aspect of that I'll mention is one of our financial services customers who we've been working with, basically since that demo, they saw it from a hallway at Red Hat Summit and came and said, "Hey, we want to talk to you guys about that." One of the primary workload, is a Windows 10 style environment, that they happened to be bringing in as well. And that's more in that construct of treating OpenShift almost as a pool of compute, which you can use for many different workload types with the Windows 10 being just one aspect of that. And the other thing I'll say in terms of the second part of the question, what do I need to do in terms of refactoring? So we are very conscious of the fact that, if this is to provide value, you have to be able to bring in existing virtual machines with as minimal change as possible. So we do have a migration solution set, that we've had for a number of years, for bringing our virtual machines to Linux specialization stacks. We're expanding that to include OpenShift virtualization as a target, to help you bring in those existing virtual machine images. Where things do change a little bit is in terms of the operational approaches. Obviously, admin console now is OpenShift for those virtual machines, that does right now present a change. But we think it is a very powerful opportunity in terms of, as people get more and more production workloads into containers, for example, it's going to become a lot more appealing to have a backup solution, for example, that can cater to both the virtual machine workloads as well as any stateful container workloads you may have, which do exist in increasing numbers. >> Well, I'm glad you brought up a stateful discussion because as an industry, we've spent a long time making sure that virtual machines, have storage and have networking that is reliable in performance and the like. What should customers be thinking about and operators when they move to containers? Are there things that are different you manage bringing into, this brings them into the OpenShift management plane. So what else should I be thinking about? What do I need to do differently when I've embraced this? >> Yeah, so I think in terms of the things that virtual machine expects, the two big ones that come to mind to me are networking and storage. The compute piece is still there obviously, but I think is a little less complicated to solve just because the OpenShift and broader Kubernetes community have done such a great job of addressing that piece, and that's really what attracted us to it in the first place. But on the networking side, certainly the expectations of a traditional virtual machine are a little bit different to the networking model of Kubernetes by default. But again, we've seen a lot of growth in container based applications, particularly in the context of CloudNative network functions that have been pushing the boundaries of Kubernetes networking as well. That's resulted in projects like Motus, which allow us to give a virtual machine related to networking interface that it expects, but also give it the option of using the pod networking natively, for some of those more powerful constructs that are native to Kubernetes. So that's one of those areas where you've got a mix of options, depending on how far you want to go from a modernization perspective versus do I just want to bring this workload in and run it as it is. And my modernization is more built around it, in terms of the other container based things. Then similarly in storage, it's an area where obviously at Red Hat, we've been working close with the OpenShift container storage team, but we also work with a number of ecosystem partners on, not just how do we certify their storage plugins and make sure they work well both for containers and virtual machines, but also how do we push forward upstream efforts, around things like the container storage interface specification, to allow for these more powerful capabilities like snapshots cloning and so on which we need for virtual machines, but are also very valuable for container based workloads as well. >> Steve, you've mentioned some of the reasons why customers were moving towards this environment. Now that you're GA, what learnings did you have during beta? Are there any other customer stories you could share that you've learned along this journey? >> Yeah, so I think one of the things I'll say is that, there's no feedback like direct product in the hands of customer feedback. And it's really been interesting to see the different ways that people have applied it, not necessarily having set out to apply it, but having gotten partway through their journey and realized, hey, I need this capability. You have something that looks pretty handy and then having success with it. So in particular, in the telecommunications vertical, we've been working closely with a number of providers around the 5G rollouts and the 5G core in particular, where they've been focused on CloudNative network functions. And really what I mean by that is the wave of technology and the push they're making around 5G is to take what they started with network function virtualization a step further, and build that next generation network around CloudNative technologies, including Kubernetes and OpenShift. And as I've been doing that, I have been finding that some of the vendors are more or less prepared for that transition. And that's where, while they've been able to leverage the power of containers for those applications that are ready, they're also able to leverage OpenShift virtualization as a transitionary step, as they modernize the pieces that are taking a little bit longer. And that's where we've been able to run some applications in terms of the load balancer, in terms of a carrier grade database on top of OpenShift virtualization, which we probably wouldn't have set out to do this early in terms of our plan, but we're really able to react quickly to that customer demand and help them get that across the line. And I think that's a really powerful example where the end state may not necessarily be to run everything as a virtual machine forever, but that was still able to leverage this technology as a powerful tool in the context of our broadened up optimization effort. >> All right, well, Steve, thank you so much for giving us the updates. Congratulations on going GA for this solution. Definitely look forward to hearing more from the customers as they come. >> All right, thanks so much Stu. I appreciate it. >> All right, stay tuned for more coverage of KubeCon CloudNativeCon EU 2020, the virtual edition. I'm Stu Stu Mittleman. And thank you for watching theCUBE. (upbeat music)
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brought to you by Red Hat, is often the headline that we had. it's great to be here. and how the lines blur that need to be able to interact with them how that might be different that the KubeVirt project Where's the product that of that platform that you can enable and the growth in production scenarios? is that some of the use case that they happened to sure that virtual machines, that have been pushing the boundaries some of the reasons that is the wave of technology from the customers as they come. All right, thanks so much Stu. 2020, the virtual edition.
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Caitlin Gordon, Dell Technologies | CUBE Conversation, July 2020
>> Narrator: From theCUBE studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is theCUBE Conversation. >> Hello, and welcome to this CUBE Conversation. I'm John Furrier, host of theCUBE in our Palo Alto studios. We're here with our quarantine crew, doing all the remote interviews, getting all the stories that matter. The great guest, Caitlin Gordon, Vice President of Product Marketing at Dell Technologies. Caitlin, CUBE alumni, welcome back remotely. We didn't make it to the Dell Technologies World got moved to the fall. We'll see you certainly virtually, but thank you for coming on remotely, appreciate it. >> Thank you so much for having me again, it's great to be here. >> So storage is on the upswing. We're seeing a lot of activity. We're going to talk about data protection specifically. But first, we want to find out what's going on with you guys. There's been some changes in your organization within Dell, can you take a minute to explain what they are? >> Yeah, absolutely. What we found is certainly a lot of our conversations in the storage space end up talking about data protection and data protection, talking about storage. And what we've decided to do is actually really bring those parts to the business together. So specifically now I've been in the storage business for a few years, I spent a long time in data protection before that. So now we've brought the gang back together, and we've got storage and data protection really brought together as an organization all the way through engineering, and product marketing. Product Management really help us collaborate and really attack problems for customers cohesively. So we're really early days here, but it's exciting. We've been really busy on the storage side, and we've got some exciting things coming here on the data protection side as well. >> I want to get your thoughts 'cause almost every interview I do in the past four months is just doesn't stop. It's COVID impact. It's one of those things that we've talked about data protection. I've had so many great conversations, continuous operations, non-disruptive operations, it couldn't ask for more disruption than people being asked to work at home. So it's caused some IT divides, this is something that we didn't see coming. Business still needs to go on. So I want to get your thoughts, we're seeing cloud obviously become highlighted in this pandemic, that's obviously impacting the data protection. What's going on in the data protection front on your side, because obviously, cloud is showing everyone, "Hey, I can use modern technologies in the cloud, but I still got to do my business, I still got to protect my data." What's going on? >> Yeah, I mean, absolutely. I think we've seen a lot accelerate with this whole situation we're all in with a global pandemic, with the challenges that all businesses and people are having. But the digital transformation has been compressed, right? It would have taken people years, but now they've been forced to do that in months. Things like containers are really exploding and the requirement to protect Kubernetes is really something that we now more and more are having conversations about. Cyber ransomware has really unfortunately, only accelerated in this increasingly digital world that we're now all exclusively living in. So cyber resiliency has become a lot more important conversation. And then being able to protect data, certainly on-prem, but also across multiple public clouds and having that consistent experience is probably more important than it's ever been before as well. So it's really just put the accelerant on a lot of conversations that we were having before, and now they've become even more important. >> Talk about the innovations around the protect product, you've got the PowerProtect, it's agile, there's been some developments, what's the new additions? What's being highlighted? What are the key features? >> Yeah, so it's actually pretty exciting month for us here. PowerProtect Data Manager has been in the market for a full year. So believe it or not full year and again, as you mentioned, agile development. So it was introduced a year ago, we've had a number of enhancements over that year in the space of adding workloads, our cloud integration, we've added cloud Dr to both Azure and AWS. You have three click failover, two click failback. Really simple cloud disaster recovery, the availability and AWS marketplace for in-cloud data protection. As well, we have integration with our cyber recovery solutions, so again that ransomware protection and recovery is an important part. As well as a number of enhancements for supporting additional workloads, SAP Hana, CR Microsoft Exchange, we have broad workload support, we've really really enhanced that a lot. And then most recently, just this month, we now have a brand new data protection of PowerProtect Data Manager offer which includes all of our cloud capabilities, all inclusive, available in a subscription. So again, as we talked about the way not only people are using their data protection solutions, but how they're consuming and purchasing that, we've really transformed also now the way that people will be purchasing that. >> That's awesome, congratulations. Subscription is the format people want. And Amazon marketplace that shows they can consume if you're amazon customer, you just go in the marketplace, you get it, that's awesome. Congratulations, that's the way the world wants to consume. So that's awesome news. The thing I want to get your thoughts on and you guys have been busy. The cyber recovery and resilience piece you mentioned, can you talk about that because, we're hearing a lot more that work at home is not going to be more permanent. More permanent in the sense of, as we come out of the pandemic, people will say, "Hey, I can be productive at home." So you get to see the at home, not just a, "Here's some extra expense for your bandwidth." Is going to be more thought through. There's going to be more cyber attacks, just the attacks just on the COVID scams alone has been a problem at a personal level. But from a business standpoint, I got to have a VPN, I got to have my connections, I got to be secure. How do you guys look at that because organizations are putting a focus on it? >> Yeah, absolutely. I mean, cyber resiliency is something we've focused on actually for a number of years and it started in the obvious places, right. The banks of the world, the financial institutions and the healthcare organizations. Where they always had to have data really protected, and they were kind of some of the more early targets. But now we've seen ransomware. And these digital attacks really get worse and worse. I think all businesses, including our own, are really ramping up to make sure that we are protecting in every way we can. And from our data protection portfolio, we have a fully air-gapped solution. So you have that protection. And it does two things, it first helps mitigate against the attack in the first place by actually being able to do full content scanning to detect if an attack has happened. And just as importantly, if an attack happens, being able to quickly in an automated way, recover from that attack. I think it's something that we are really finding that our entire sales team, is having conversations about. It's no longer focused on the financial institutions of the world. It's every organization, and a lot of people really appreciate that we've come with that expertise and that knowledge to be able to help them prevent, and then, unfortunately, in many cases recover from these attacks. >> That's to me, it's table stakes, I'd have to agree with you. The question I have for you on that, you've doubled speed piece because one of the speed to recovery has always been a big feature. Now with the at home situation, how does that play into, how you guys have been on that speed to recovery aspect of that? Can you share some thoughts on that? >> Yeah, and it's specifically with cyber because we have a fully air-gapped solution, and it's in a secure enclave. That recovery is automated, and it's all within that secure enclave. So you have that security, you have the confidence, and you have the speed of that recovery. So it's really important the way we've implemented that, it's not attack on to an existing, it's truly a fully secure enclave, a full air-gapped solution so that you can recover quickly, but just as importantly, you can recover securely as well. >> One of the quotes that's been kicked around in the industry is, in the past two months, we've seen more digital transformation than the past two years. And I think that's rightfully articulate 'cause of COVID. And we're seeing all the warts and scabs out there, and the infrastructure whether it was investments lacking, the ones that made the right investments were doing well. And it becomes around cloud native, some of the things you guys saw with your success with agility. What is going on with a container based architecture, because that to me is becoming one of those things where it's accelerating development teams, at the same time providing some of those business values that people have to keep the lights on for. So, what do you guys look at that? How do you look at this container architecture? What specifically in the portfolio you guys have to address that? >> Yeah, absolutely. I think containers we found accelerating in the past couple years and then in the past few months, is a huge, huge requirement. And although we didn't think so pretty recently, containers are part of production applications. They need to be stored persistent storage on the storage side, but they probably even more critically and urgently they need to be protected. We've done a number of integrations and work specifically, with VMware to be able to support Kubernetes, and being able to support those workloads and protect Kubernetes workload. A lot of advanced integration, being able to protect and recover those clusters natively, and having that deep integration with VMware, as well as other other distributions as well. 'Cause we have really found that containers are exploding, the ecosystem is obviously very much evolving, but we are really keeping up with the bleeding edge of that to ensure that as these cloud native applications are developed, that the containers are truly being protected, just as physical applications of past had been. We need to make sure that certainly VMs but even more importantly, those containers alongside, are being protected. >> I've always been a big fan of containers and certainly Kubernetes that keeps the legacy alive and until you can transition, the new end and the old, and sometimes they can work together. With that, I want to get your thoughts specifically around this idea of technical debt. A lot of customers we talked to said, "Hey, I want more end-to-end, I want some cloud native, I got to have the versatility, I got to have the agility and the speed, I got to be multi cloud. So multi cloud's on the horizon, it's certainly hybrids today. I don't want my infrastructure to be the technical debt for tomorrow." That's the question that comes up. How do you answer that, and how do you talk to that specifically? >> Yeah, it's interesting, you bring that up, especially in the storage side, too. We've been talking about that a lot. That was a pretty centralized message about how we architected power store, and it's pretty central to everything that we're designing. Is that, investment with our Dell EMC Infrastructure with Dell Technologies, is investing for what you need today, but more importantly, is going to bring you into the future. And what we have with PowerProtect Data Manager is something that is rooted in the innovation and the proven architecture to provide support for all these broad workloads and all of these broad clouds, but also also be able to protect these new modern cloud native applications, and help you bridge that gap in your own environment, so you have that. And even just as important as supporting modern applications is that support for multiple clouds, AWS and Azure. We all know that, that technical debt can also come in the form of being locked into a single public cloud, you need that flexibility to be able to leverage that public cloud of choice, whether it's for disaster recovery, backup to cloud, long term retention to cloud, having that flexibility is also just as an important part of that equation as it is for your on-prem investments as well. >> Well, congratulations on that data protection on the product front. Having the bright mix. Having that certainly is going to be key as the buying cycle start to ramp up again. I want to get back to the business 'cause I'll check on the technology. Congratulations, I love cloud native, you know that. But check on the technology business model. You mentioned subscriptions. So can you talk about the trend on your customer side, the move from CapEx and OpEx. Because if you go cloud, the consumption will be subscription, there'll be more operating expenses. How does that impact the IT budgets? How do you guys align there? What's your answer to that, can you explain? >> Yeah, absolutely. We announced, late last year, so in the fall of last year, Dell technology is on demand family, and that's really our effort to focus more on our cloud like experience and consumption and product offerings. And part of that is our subscription, pay as you go model. And what we've found, and I'd love your perspective on this as well, is that, the moving from CapEx and OpEx has been a conversation and certainly when it comes to infrastructure, there's been some set of customers over the past 12 months that have been moving in that direction. We're seeing that accelerate, certainly in the infrastructure space, but as we all know, software is where that's already pretty well established. As I think you've said, that's table stakes. So we've seen that that's really the methodology, both from our standpoint and our customers' and our partners' is, when we're selling software, that's got to be really honest subscription basis. So that's why obviously, with PowerProtect Data Manager, it makes all the sense in the world to really focus there. And that's really part of our bigger initiative overall, to move towards more of these consumption based as a service OpEx models for our customers. >> Yeah, I'm glad you brought that up I'd love to share my opinion, because I do have opinion on this. And one of the things that's coming out of some of the COVID interviews with the practitioners and the customers and the insiders is, it's a developer lead market. So cloud native, we've been talking about for years and it certainly happened. But as the pandemic has shown, people are going to be coming out of this. They have to have a growth strategy, they got to have the foundational product sets and technologies in place. But the customers, your customers, have to have a growth strategy. They got to refactor. They got to look at what they want to double down in, and kind on what they want to cut back. Some things are pretty obvious now, what not to do. So it's clear there's lines of sight around certain things, but it's developer led. The applications are going to drive value of the business, and so I'm seeing the alignment between that trend of developer led with a flex of consumption based resource. So yeah, you get the foundational services. And then hey, if the app successful, you're just still in business. I mean, people are really worried about, even, making sure they come out of this not on a downward trajectory. They want to be on an upward trajectory. That's a really key thing for 'em, your reaction. >> Yeah, I mean, that really resonates. I think it's and when we look at just to go back to the technology a little, 'cause, I never can resist, is if you look even just PowerProtect Data Manager, one of the things that's so important is that, we've have built that to be both controllable by the application and users so they can do their own protection, but then have that centralized view. And that being able to have that consolidated and centralized management of data from a single console for IT. And I think that gets to the now the next level with developers is, we need to enable developers as seamlessly as possible in their own language to be able to protect, to be able to store data, so IT can feel good about it. But we have to be able to enable them in the way that they are needing to develop these applications as quickly as possible, and from an IT perspective, that means being able to do that on-prem, or even do that in the cloud, so that we can keep all of those policies in place and keep that centralized governance, but really support the acceleration and the digital transformation that those folks are driving. So I think it makes a lot of sense and it really resonates with our product strategy. >> I think there's going to be a slew of new applications that are going to need to have all kinds of strategies built in countermeasures, recovery, all new things are going to emerge. So you guys certainly will be certainly more busy than ever. I want to get your product kind of view on something why I got you here, because I think this is kind of key. As you look at your portfolio, you mentioned the tech and the tech, all the features that you have, what are the few that resonate the most, it means classic product marketing, I mean, everyone wants to know, we've got all these features, which is great. Which ones do you say, Caitlin, are jumping out right now that are resonating the most? 'Cause sometimes it's a feature that might not be that heavy tech, or it's something that's really differentiated, but the customers will glob onto key features, what are some of the things that you're seeing that are rising to the top in terms of the feature set? >> Yeah, and it's not the speeds and feeds of yesterday. And I think this, more broadly across storage and data protection is what we're finding. The speeds and feeds are good, and some people do want to have that conversation. But we've gotten to a point from a technology from an industry standpoint, that we're able to meet latency, the bandwidth, the throughput that people need. But what's more interesting and is more compelling and important to the business is, how can you help me change the way I'm running my data center, and inter-operate with the cloud, and therefore change the way I'm running my business. And some of the pieces that come in there, is automation. I think automation within systems to systems across the enterprise, across edge and cloud, that is so incredibly critical. The AI that we're building into platforms, the integration with whether it's VMware based with VRO, whether it's Ansible modules, intelligence, and this idea of having an autonomous data center that then has that connectivity to cloud and inter-operate then also with the edge, is so incredibly compelling. And again, not just for the large enterprises, but more and more for smaller ones. Because in this world, we need to help our customers have their data center run itself as much as possible, and whatever does require administration is as simple as possible, right? We've all gotten used to technology being as simple as our smartphones, this consumerization of IT has really changed the requirement of what people think simple means. So the things that you don't necessarily think about, and we don't necessarily market even that actively about, how important the number of clicks and the user interface and the seamless transition to products, as well as automation, is so critical. And I think the other ones we've already hit on, integration with multiple public clouds, that flexibility, support for containers, and Kubernetes and deep VMware integration are increasingly critical. And I think, for someone who's been in product marketing for 15 years, I couldn't be happier that our conversations have kind of moved off of speeds and feeds and into these much more compelling and business centric conversation, because, I think we can add a lot more value to the business that way. >> It also shows the strategic nature, you mentioned edge, these new environments. It's a multi environment that you have to have build products for. So it's not so much, how fast packets are moving back and forth, or this or that. It's really about the business value. >> Yeah, it's about the business value, the locality, the value of the data, it's really all about the data and how we can help our customers better manage that across all locations. But do that in a very, very simple way. But the requirement for what simple really means, has really, really raised the bar on that, and we're going to continue to push ourselves and challenge ourselves on that as well. >> Caitlin, I'll give you the final word, talk about choice. Choice has always been a big part of what you guys have offered customers, Dell Technologies has great storage. In this day and age, what does that mean for a customer? What have the choice mean? >> Yeah, and I think it's a delicate balance. And we've gone through quite a transformation over the past couple years here. And this summer was an exciting one for many reasons, but, we just recently completed that full simplification of our portfolio and we have our full portfolio of power solutions, all the way from PowerMax to PowerVolt, PowerStore, PowerScale, PowerFlex, and of course, the one we talked about today, PowerProtect. We now have that all in market. And I bring that up because, that is our simple portfolio to give customers best in class products across all of these different categories. And the fact that we have that choice, but, we've simplified that choice down to as few choices as possible, coming back to what we were just talking about. It's critical that we have solutions that meet the requirements of all of our different customers, but also that we don't give them more than that. That we need to give them choices that will meet their needs, but also not give them so many choices, that it's overwhelming. You don't want to be the cheesecake factory and not be able to choose what you want, you need to just be able to choose from what the options that really makes sense. And that's why I think it's really exciting now as we move into the second half of this year and look into next, we have that portfolio now, and we can focus on, which is the right combination of solutions for you. >> During the pandemic, people are reading a book, doing a hobby, you guys are updating your product portfolio. Congratulations on all the hard work, Caitlin Gordon, Vice President of Product. Great to see you. Thank you for spending the time, giving us an update on the data protection stuff. And again, congratulations for being so productive during a tough time and stay safe, thank you. >> Thank you. Thanks for having me, good to see you. >> Okay, this is theCUBE coverage with Dell Technologies. Caitlin Gordon, Vice President of Product Marketing giving us the breakdown. Very productive for them during this time, and again, companies want a growth strategy when they come out of the pandemic. More than ever, infrastructure has to enable the software for the new solutions. Just to keep coverage, I'm John Furrier, thanks for watching. (upbeat music)
SUMMARY :
leaders all around the world, getting all the stories that matter. it's great to be here. So storage is on the upswing. been in the storage business I do in the past four months and the requirement to protect Kubernetes has been in the market for a full year. and you guys have been busy. and it started in the because one of the speed to recovery So it's really important the some of the things you guys saw are developed, that the containers Kubernetes that keeps the legacy alive and the proven architecture How does that impact the IT budgets? is that, the moving from CapEx and OpEx and so I'm seeing the or even do that in the cloud, that are resonating the most? Yeah, and it's not the It's really about the business value. it's really all about the data What have the choice mean? and of course, the one we talked Congratulations on all the Thanks for having me, good to see you. the software for the new solutions.
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Caitlin Gordon, Dell Technologies | CUBE Conversation, July 2020
>> Narrator: From theCUBE studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is theCUBE Conversation. >> Hello, and welcome to this CUBE Conversation. I'm John Furrier, host of theCUBE in our Palo Alto studios. We're here with our quarantine crew, doing all the remote interviews, getting all the stories that matter. The great guest, Caitlin Gordon, Vice President of Product Marketing at Dell Technologies. Caitlin, CUBE alumni, welcome back remotely. We didn't make it to the Dell Technologies World got moved to the fall. We'll see you certainly virtually, but thank you for coming on remotely, appreciate it. >> Thank you so much for having me again, it's great to be here. >> So storage is on the upswing. We're seeing a lot of activity. We're going to talk about data protection specifically. But first, we want to find out what's going on with you guys. There's been some changes in your organization within Dell, can you take a minute to explain what they are? >> Yeah, absolutely. What we found is certainly a lot of our conversations in the storage space end up talking about data protection and data protection, talking about storage. And what we've decided to do is actually really bring those parts to the business together. So specifically now I've been in the storage business for a few years, I spent a long time in data protection before that. So now we've brought the gang back together, and we've got storage and data protection really brought together as an organization all the way through engineering, and product marketing. Product Management really help us collaborate and really attack problems for customers cohesively. So we're really early days here, but it's exciting. We've been really busy on the storage side, and we've got some exciting things coming here on the data protection side as well. >> I want to get your thoughts 'cause almost every interview I do in the past four months is just doesn't stop. It's COVID impact. It's one of those things that we've talked about data protection. I've had so many great conversations, continuous operations, non-disruptive operations, it couldn't ask for more disruption than people being asked to work at home. So it's caused some IT divides, this is something that we didn't see coming. Business still needs to go on. So I want to get your thoughts, we're seeing cloud obviously become highlighted in this pandemic, that's obviously impacting the data protection. What's going on in the data protection front on your side, because obviously, cloud is showing everyone, "Hey, I can use modern technologies in the cloud, but I still got to do my business, I still got to protect my data." What's going on? >> Yeah, I mean, absolutely. I think we've seen a lot accelerate with this whole situation we're all in with a global pandemic, with the challenges that all businesses and people are having. But the digital transformation has been compressed, right? It would have taken people years, but now they've been forced to do that in months. Things like containers are really exploding and the requirement to protect Kubernetes is really something that we now more and more are having conversations about. Cyber ransomware has really unfortunately, only accelerated in this increasingly digital world that we're now all exclusively living in. So cyber resiliency has become a lot more important conversation. And then being able to protect data, certainly on-prem, but also across multiple public clouds and having that consistent experience is probably more important than it's ever been before as well. So it's really just put the accelerant on a lot of conversations that we were having before, and now they've become even more important. >> Talk about the innovations around the protect product, you've got the PowerProtect, it's agile, there's been some developments, what's the new additions? What's being highlighted? What are the key features? >> Yeah, so it's actually pretty exciting month for us here. PowerProtect Data Manager has been in the market for a full year. So believe it or not full year and again, as you mentioned, agile development. So it was introduced a year ago, we've had a number of enhancements over that year in the space of adding workloads, our cloud integration, we've added cloud Dr to both Azure and AWS. You have three click failover, two click failback. Really simple cloud disaster recovery, the availability and AWS marketplace for in-cloud data protection. As well, we have integration with our cyber recovery solutions, so again that ransomware protection and recovery is an important part. As well as a number of enhancements for supporting additional workloads, SAP Hana, CR Microsoft Exchange, we have broad workload support, we've really really enhanced that a lot. And then most recently, just this month, we now have a brand new data protection of PowerProtect Data Manager offer which includes all of our cloud capabilities, all inclusive, available in a subscription. So again, as we talked about the way not only people are using their data protection solutions, but how they're consuming and purchasing that, we've really transformed also now the way that people will be purchasing that. >> That's awesome, congratulations. Subscription is the format people want. And Amazon marketplace that shows they can consume if you're amazon customer, you just go in the marketplace, you get it, that's awesome. Congratulations, that's the way the world wants to consume. So that's awesome news. The thing I want to get your thoughts on and you guys have been busy. The cyber recovery and resilience piece you mentioned, can you talk about that because, we're hearing a lot more that work at home is not going to be more permanent. More permanent in the sense of, as we come out of the pandemic, people will say, "Hey, I can be productive at home." So you get to see the at home, not just a, "Here's some extra expense for your bandwidth." Is going to be more thought through. There's going to be more cyber attacks, just the attacks just on the COVID scams alone has been a problem at a personal level. But from a business standpoint, I got to have a VPN, I got to have my connections, I got to be secure. How do you guys look at that because organizations are putting a focus on it? >> Yeah, absolutely. I mean, cyber resiliency is something we've focused on actually for a number of years and it started in the obvious places, right. The banks of the world, the financial institutions and the healthcare organizations. Where they always had to have data really protected, and they were kind of some of the more early targets. But now we've seen ransomware. And these digital attacks really get worse and worse. I think all businesses, including our own, are really ramping up to make sure that we are protecting in every way we can. And from our data protection portfolio, we have a fully air-gapped solution. So you have that protection. And it does two things, it first helps mitigate against the attack in the first place by actually being able to do full content scanning to detect if an attack has happened. And just as importantly, if an attack happens, being able to quickly in an automated way, recover from that attack. I think it's something that we are really finding that our entire sales team, is having conversations about. It's no longer focused on the financial institutions of the world. It's every organization, and a lot of people really appreciate that we've come with that expertise and that knowledge to be able to help them prevent, and then, unfortunately, in many cases recover from these attacks. >> That's to me, it's table stakes, I'd have to agree with you. The question I have for you on that, you've doubled speed piece because one of the speed to recovery has always been a big feature. Now with the at home situation, how does that play into, how you guys have been on that speed to recovery aspect of that? Can you share some thoughts on that? >> Yeah, and it's specifically with cyber because we have a fully air-gapped solution, and it's in a secure enclave. That recovery is automated, and it's all within that secure enclave. So you have that security, you have the confidence, and you have the speed of that recovery. So it's really important the way we've implemented that, it's not attack on to an existing, it's truly a fully secure enclave, a full air-gapped solution so that you can recover quickly, but just as importantly, you can recover securely as well. >> One of the quotes that's been kicked around in the industry is, in the past two months, we've seen more digital transformation than the past two years. And I think that's rightfully articulate 'cause of COVID. And we're seeing all the warts and scabs out there, and the infrastructure whether it was investments lacking, the ones that made the right investments were doing well. And it becomes around cloud native, some of the things you guys saw with your success with agility. What is going on with a container based architecture, because that to me is becoming one of those things where it's accelerating development teams, at the same time providing some of those business values that people have to keep the lights on for. So, what do you guys look at that? How do you look at this container architecture? What specifically in the portfolio you guys have to address that? >> Yeah, absolutely. I think containers we found accelerating in the past couple years and then in the past few months, is a huge, huge requirement. And although we didn't think so pretty recently, containers are part of production applications. They need to be stored persistent storage on the storage side, but they probably even more critically and urgently they need to be protected. We've done a number of integrations and work specifically, with VMware to be able to support Kubernetes, and being able to support those workloads and protect Kubernetes workload. A lot of advanced integration, being able to protect and recover those clusters natively, and having that deep integration with VMware, as well as other other distributions as well. 'Cause we have really found that containers are exploding, the ecosystem is obviously very much evolving, but we are really keeping up with the bleeding edge of that to ensure that as these cloud native applications are developed, that the containers are truly being protected, just as physical applications of past had been. We need to make sure that certainly VMs but even more importantly, those containers alongside, are being protected. >> I've always been a big fan of containers and certainly Kubernetes that keeps the legacy alive and until you can transition, the new end and the old, and sometimes they can work together. With that, I want to get your thoughts specifically around this idea of technical debt. A lot of customers we talked to said, "Hey, I want more end-to-end, I want some cloud native, I got to have the versatility, I got to have the agility and the speed, I got to be multi cloud. So multi cloud's on the horizon, it's certainly hybrids today. I don't want my infrastructure to be the technical debt for tomorrow." That's the question that comes up. How do you answer that, and how do you talk to that specifically? >> Yeah, it's interesting, you bring that up, especially in the storage side, too. We've been talking about that a lot. That was a pretty centralized message about how we architected power store, and it's pretty central to everything that we're designing. Is that, investment with our Dell EMC Infrastructure with Dell Technologies, is investing for what you need today, but more importantly, is going to bring you into the future. And what we have with PowerProtect Data Manager is something that is rooted in the innovation and the proven architecture to provide support for all these broad workloads and all of these broad clouds, but also also be able to protect these new modern cloud native applications, and help you bridge that gap in your own environment, so you have that. And even just as important as supporting modern applications is that support for multiple clouds, AWS and Azure. We all know that, that technical debt can also come in the form of being locked into a single public cloud, you need that flexibility to be able to leverage that public cloud of choice, whether it's for disaster recovery, backup to cloud, long term retention to cloud, having that flexibility is also just as an important part of that equation as it is for your on-prem investments as well. >> Well, congratulations on that data protection on the product front. Having the bright mix. Having that certainly is going to be key as the buying cycle start to ramp up again. I want to get back to the business 'cause I'll check on the technology. Congratulations, I love cloud native, you know that. But check on the technology business model. You mentioned subscriptions. So can you talk about the trend on your customer side, the move from CapEx and OpEx. Because if you go cloud, the consumption will be subscription, there'll be more operating expenses. How does that impact the IT budgets? How do you guys align there? What's your answer to that, can you explain? >> Yeah, absolutely. We announced, late last year, so in the fall of last year, Dell technology is on demand family, and that's really our effort to focus more on our cloud like experience and consumption and product offerings. And part of that is our subscription, pay as you go model. And what we've found, and I'd love your perspective on this as well, is that, the moving from CapEx and OpEx has been a conversation and certainly when it comes to infrastructure, there's been some set of customers over the past 12 months that have been moving in that direction. We're seeing that accelerate, certainly in the infrastructure space, but as we all know, software is where that's already pretty well established. As I think you've said, that's table stakes. So we've seen that that's really the methodology, both from our standpoint and our customers' and our partners' is, when we're selling software, that's got to be really honest subscription basis. So that's why obviously, with PowerProtect Data Manager, it makes all the sense in the world to really focus there. And that's really part of our bigger initiative overall, to move towards more of these consumption based as a service OpEx models for our customers. >> Yeah, I'm glad you brought that up I'd love to share my opinion, because I do have opinion on this. And one of the things that's coming out of some of the COVID interviews with the practitioners and the customers and the insiders is, it's a developer lead market. So cloud native, we've been talking about for years and it certainly happened. But as the pandemic has shown, people are going to be coming out of this. They have to have a growth strategy, they got to have the foundational product sets and technologies in place. But the customers, your customers, have to have a growth strategy. They got to refactor. They got to look at what they want to double down in, and kind on what they want to cut back. Some things are pretty obvious now, what not to do. So it's clear there's lines of sight around certain things, but it's developer led. The applications are going to drive value of the business, and so I'm seeing the alignment between that trend of developer led with a flex of consumption based resource. So yeah, you get the foundational services. And then hey, if the app successful, you're just still in business. I mean, people are really worried about, even, making sure they come out of this not on a downward trajectory. They want to be on an upward trajectory. That's a really key thing for 'em, your reaction. >> Yeah, I mean, that really resonates. I think it's and when we look at just to go back to the technology a little, 'cause, I never can resist, is if you look even just PowerProtect Data Manager, one of the things that's so important is that, we've have built that to be both controllable by the application and users so they can do their own protection, but then have that centralized view. And that being able to have that consolidated and centralized management of data from a single console for IT. And I think that gets to the now the next level with developers is, we need to enable developers as seamlessly as possible in their own language to be able to protect, to be able to store data, so IT can feel good about it. But we have to be able to enable them in the way that they are needing to develop these applications as quickly as possible, and from an IT perspective, that means being able to do that on-prem, or even do that in the cloud, so that we can keep all of those policies in place and keep that centralized governance, but really support the acceleration and the digital transformation that those folks are driving. So I think it makes a lot of sense and it really resonates with our product strategy. >> I think there's going to be a slew of new applications that are going to need to have all kinds of strategies built in countermeasures, recovery, all new things are going to emerge. So you guys certainly will be certainly more busy than ever. I want to get your product kind of view on something why I got you here, because I think this is kind of key. As you look at your portfolio, you mentioned the tech and the tech, all the features that you have, what are the few that resonate the most, it means classic product marketing, I mean, everyone wants to know, we've got all these features, which is great. Which ones do you say, Caitlin, are jumping out right now that are resonating the most? 'Cause sometimes it's a feature that might not be that heavy tech, or it's something that's really differentiated, but the customers will glob onto key features, what are some of the things that you're seeing that are rising to the top in terms of the feature set? >> Yeah, and it's not the speeds and feeds of yesterday. And I think this, more broadly across storage and data protection is what we're finding. The speeds and feeds are good, and some people do want to have that conversation. But we've gotten to a point from a technology from an industry standpoint, that we're able to meet latency, the bandwidth, the throughput that people need. But what's more interesting and is more compelling and important to the business is, how can you help me change the way I'm running my data center, and inter-operate with the cloud, and therefore change the way I'm running my business. And some of the pieces that come in there, is automation. I think automation within systems to systems across the enterprise, across edge and cloud, that is so incredibly critical. The AI that we're building into platforms, the integration with whether it's VMware based with VRO, whether it's Ansible modules, intelligence, and this idea of having an autonomous data center that then has that connectivity to cloud and inter-operate then also with the edge, is so incredibly compelling. And again, not just for the large enterprises, but more and more for smaller ones. Because in this world, we need to help our customers have their data center run itself as much as possible, and whatever does require administration is as simple as possible, right? We've all gotten used to technology being as simple as our smartphones, this consumerization of IT has really changed the requirement of what people think simple means. So the things that you don't necessarily think about, and we don't necessarily market even that actively about, how important the number of clicks and the user interface and the seamless transition to products, as well as automation, is so critical. And I think the other ones we've already hit on, integration with multiple public clouds, that flexibility, support for containers, and Kubernetes and deep VMware integration are increasingly critical. And I think, for someone who's been in product marketing for 15 years, I couldn't be happier that our conversations have kind of moved off of speeds and feeds and into these much more compelling and business centric conversation, because, I think we can add a lot more value to the business that way. >> It also shows the strategic nature, you mentioned edge, these new environments. It's a multi environment that you have to have build products for. So it's not so much, how fast packets are moving back and forth, or this or that. It's really about the business value. >> Yeah, it's about the business value, the locality, the value of the data, it's really all about the data and how we can help our customers better manage that across all locations. But do that in a very, very simple way. But the requirement for what simple really means, has really, really raised the bar on that, and we're going to continue to push ourselves and challenge ourselves on that as well. >> Caitlin, I'll give you the final word, talk about choice. Choice has always been a big part of what you guys have offered customers, Dell Technologies has great storage. In this day and age, what does that mean for a customer? What have the choice mean? >> Yeah, and I think it's a delicate balance. And we've gone through quite a transformation over the past couple years here. And this summer was an exciting one for many reasons, but, we just recently completed that full simplification of our portfolio and we have our full portfolio of power solutions, all the way from PowerMax to PowerVolt, PowerStore, PowerScale, PowerFlex, and of course, the one we talked about today, PowerProtect. We now have that all in market. And I bring that up because, that is our simple portfolio to give customers best in class products across all of these different categories. And the fact that we have that choice, but, we've simplified that choice down to as few choices as possible, coming back to what we were just talking about. It's critical that we have solutions that meet the requirements of all of our different customers, but also that we don't give them more than that. That we need to give them choices that will meet their needs, but also not give them so many choices, that it's overwhelming. You don't want to be the cheesecake factory and not be able to choose what you want, you need to just be able to choose from what the options that really makes sense. And that's why I think it's really exciting now as we move into the second half of this year and look into next, we have that portfolio now, and we can focus on, which is the right combination of solutions for you. >> During the pandemic, people are reading a book, doing a hobby, you guys are updating your product portfolio. Congratulations on all the hard work, Caitlin Gordon, Vice President of Product. Great to see you. Thank you for spending the time, giving us an update on the data protection stuff. And again, congratulations for being so productive during a tough time and stay safe, thank you. >> Thank you. Thanks for having me, good to see you. >> Okay, this is theCUBE coverage with Dell Technologies. Caitlin Gordon, Vice President of Product Marketing giving us the breakdown. Very productive for them during this time, and again, companies want a growth strategy when they come out of the pandemic. More than ever, infrastructure has to enable the software for the new solutions. Just to keep coverage, I'm John Furrier, thanks for watching. (upbeat music)
SUMMARY :
leaders all around the world, getting all the stories that matter. it's great to be here. So storage is on the upswing. been in the storage business I do in the past four months and the requirement to protect Kubernetes has been in the market for a full year. and you guys have been busy. and it started in the because one of the speed to recovery So it's really important the some of the things you guys saw are developed, that the containers Kubernetes that keeps the legacy alive and the proven architecture How does that impact the IT budgets? is that, the moving from CapEx and OpEx and so I'm seeing the or even do that in the cloud, that are resonating the most? Yeah, and it's not the It's really about the business value. it's really all about the data What have the choice mean? and of course, the one we talked Congratulations on all the Thanks for having me, good to see you. the software for the new solutions.
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Caitlin Gordon, Dell Technologies | CUBE Conversation, May 2020
from the cube studios in Palo Alto in Boston connecting with thought leaders all around the world this is a cube conversation [Music] hi I'm Stu manna man and welcome to a special cube conversation normally the first week of May we would be at Dell technologies world but that event has been moved to the fall but one of the major announcements from the event are going forward joining me to talk about powering up the mid-range of storage is Caitlin Gordon she is the vice president of marketing at Dell technologies Caitlin you thanks so much for joining thank you so much for having me Stu it's great to be here all right so Caitlin the last couple of years at a dtw different segments of the market as I said it's been powered up as the marketing messaging usually you've got some good t-shirts you've got a lot the labs and demos so tell us about the important announcement that you're sharing with today yeah I mean unfortunately the show is not going on but the product is still launching it actually is already started chipping and we are excited that we're still at be able to announce it this week our store is really probably the most exciting product they've ever gotten to help bring to market and all those demos and labs that you've talked about we're gonna have them all they're all going to be digital this year as well and it's really important for us as a business because it really changes what we're able to do for our customers you know we love speeds and feeds and storage but power store is so much more than that We certainly have designed it to meet the needs of all the workloads lock and file providing performance and efficiency but even more importantly what we built with this platform is something that will help our customers change the way that they're running their data centers and maybe most importantly can adapt with them as their businesses evolve yeah it's so important Caitlin I'm glad you talked about that you know you know the storage industry you know IP in general we can really get wonky and dig down to the speeds and feeds and yeah we want to understand you know how does nvm me and sports class memory and all that thing fit into but I want you to talk about you know what is that customer requirement that you're solving for in the age of AI and cloud you know what are the customers looking for what are those things that your cell for that maybe you know previous generations you go back to like the Unity ie this weren't on the table for discussion yeah I think one of the most interesting thing that's happened for us in the past few years in our conversations with customers is we do have the speeds and feeds the end-to-end nvme and octane and all that wonderful goodness but what they're really helped they're really asking for help on is how do they move towards this vision of having a truly autonomous data center how do they move to a fully self-service model so that all of their infrastructure can be treated like code and that you can automate all of those storage workflows picking out all of the additional costs and time and probably most importantly risk of manual tasks how do we have infrastructure that can be a more intelligent and helped them make more proactive and intelligent decisions that's one part of the equation the other piece is what we've heard loud and clear and this is now true more than ever before that infrastructure investments not only need to make sense for what the needs are today but also need to have the flexibility to adapt with businesses as they're going through this rapid and unpredictable transformation so that they can ensure that there are infrastructure investments today don't become technical debt tomorrow so that ability to have infrastructure that can adapt and evolve that the business is so important to our customers yes so Caitlin how is that done you know traditionally store do you think about it you know I buy a box like why did no way I write it off over 30 number years so what's different about you know the the service is and I'm guessing there's some financial pieces that make you know power store and the rest of the power family different than what I would have bought traditionally from buying a storage array yeah really the whole dynamic changes and it starts really foundationally with the flexible architecture so the product itself is built with the flexible architecture the ability the fact that it's a container based architecture were able to innovate on a container basis which makes our data services across the portfolio more consist enables us to innovate faster it also means that all of our innovation will be delivered to customers in a non disruptive way whether that's a hardware upgrade or a software upgrade all of that will happen without impacting the business that's really the flexible and adaptable architecture but when you look at the deployment that's an even bigger conversation how can we help and deliver infrastructure that gives you a solution that can support a small footprint at the edge collapse that infrastructure at the edge help with data center modernization connect into cloud and the last piece you're just touching on is that consumption more and more and then that's accelerated over the past month or so the ability to consume this as a service it's such an important part of what we're doing here in power stores available all of our Dell technologies on-demand offerings flex on-demand to give you that ability to really consume an infrastructure and an object model really interesting you talked about you know underneath the covers you know containerized architecture you know I think back the previous generations when you know EMC moved on to an intel-based architecture you know there's things where you say there's a major change in the code bases a major change in the architecture and from a customer standpoint they shouldn't have to think about it but I know there's so much work that goes through to make sure that things are rock-solid that it's still gonna provide you know X nines of capability and make sure that you can run your business on it helped us understand a little bit about you know how you know you said a lot of things have changed but we're still talking about things that you know you're running you know our business is on or you know mid-race customers for small enterprises midsize enterprise you know but what's what's still the same I guess is what I'm asking for today's storage compared to what we were looking at that yeah and if you look at it I mean the architecture itself is built as an architecture can pick conserve the broadest set of needs or the biggest set of our customer base so foundationally it supports all physical databases and applications we've got we've all support it's got performance that's really incredible compared to our previous lead mid range all flash solutions seven times faster three times better response times the efficiency of course is critical the ability to support that in a really small footprint with always-on inline data reduction four to one guaranteed the architecture not only scales up of course as a storage appliance but also can independently scale compute so they have the ability to scale up in an appliance and scale out into a cluster and of course you can't resist the buzzwords that's important and an nvme of course the ability to support nvme based flash drives or SEM and it's specifically actually the dual ported octane drive for persistent storage so when you look at it it truly is a best-in-class all flash mid-range storage array but it also does a lot more and that's part of the fun dynamic of what we've built okay so you know we talked about scaling up and scaling out you know of course you know we look at Bay's world two things that are critically important to customers it's my data and my applications obviously you know strong legacy at Dell EMC looking at the data you touched a little bit about the applications but you know tell me more how does this fit for you know my latest cloud native type environments you know how do applications fit into this environment yeah and it's really builds on what we're starting to talk about with that container based architecture so the fact that his container based is interesting and good for us because we can innovate faster it's even more important for customers and we can deliver that to them faster and more consistently what's more interesting is what we can then do for their workloads and their applications because we have this brand-new modular software operating system of course we can deploy that as a standard bare metal on purpose-built hardware or storage appliance what's even more interesting and what's really different about what we can do with our store is we can also abstract that storage OS from the underlying hardware onboard VMware ESXi and run both the storage operating system and applications natively on the appliance so able to collapse the compute and storage layers into a single piece of infrastructure and run a handful of specialized applications on that one appliance which really is game-changing in the data center at the edge to change the way that you can run and consolidate your operations okay yeah if you say specialize to applications so let let's build onion a little bit on that you know I think back obviously you know Dell has a very strong position in hyper-converged infrastructure which is scaling you know compute and storage and doing that an entire environment I remember there were a lot of efforts to say well with a virtualized environment maybe I hate storage and I can put applications on it that was there was use case with Isilon and to say you know I've got a lot of general-purpose compute if I have some excess capacity maybe I can do that it wasn't something that I heard used a lot so what sort of applications and how do kind of compare and contrast this with other things like like HDI yeah and this is power stores apps on capability and really what it's built for is these kind of two classes of applications the first is infrastructure apps so think of these as any type of application that the infrastructure team themselves is is leveraging and wants to simplify their operations antivirus data protection things like that the other category would be what we call data intensive so a data intensive application really is more storage intensive right either has a high demand for capacity and a small demand for compute or is one of these more latency sensitive applications real-time analytics is a good example things like blink and spark the response time is really King and when we look at that in comparison to what HCI is we have been and we are in a great position right with the xrail has been leading the hyper-converged market and we know that our customers are deploying that alongside three-tier architecture and what you look at what we've done with our store what we already have with rail they're highly complementary what we've done in HCI is we've taken storage and brought it into compute what we've done with power store we've taken storage and we brought compute into it and it really solves four different is optimized for different challenges and we really think complementing those in the data center next to each other is going to be an increasingly common deployment model to have the right architecture or the right workloads and then you have VMware consistent operations across the top so you have that consistent operations within your data center whoo edge and also to the cloud all right so end-to-end portfolio is what you're saying there's options for the different applications what one of the big challenges for storage people always is you know I always used to joke it's the four-letter word its migration so customers you know there there are very few Greenfield deployments out there so the existing Dell customers people out there that have been doing things in previous ways how do they get to power store and you know once they're on power Spore what does that mean for you know future you know growth expansion you know migration discussions yeah and I've heard this before right forklifts are not a friendly thing and the good news is with power store it is truly the end of data migration we've built with power store is an architecture that enables you to non-disruptive Li upgrade the controllers when new generations come out you can destructively operate those keep all the capacity in place and don't have any an impact to your business we also know the customers need to get data to powers for now getting to the 2 power store is going to be really really seamless we have invested significantly and a number of different migration options for our portfolio and for third-party to get data to our score and what seamless means could be different to different customers that can be non disruptive it could be agent lists it also could be host based we'll have all of those solutions from day one to enable that transition that happened as seamlessly as possible and on a customer's own time we've actually optimized this to the point where we now enable you to move data from an existing platform to our store in less than 10 players okay that that's great Kaitlyn so you know III remember back when Mendell first finished the acquisition of EMC one of the things we heard loud and clear with Jeff Clarke is a simplification of the portfolio it's something we've heard throughout the ranks remember talking to Jeff Boudreau about hinting at what was happening at the in the mid-range so what does this mean for existing mid-range lines and tell us about what we expect to see as this transition rolls out yeah absolutely so power store is absolutely our lead mid-range all-flash offering we continue to have unity XD is our lead hybrid mid-range solution and we have at end of life any of our other existing mid-range platforms what we know above anything else is that transformation and transitions in the data center and on storage race takes time and the important thing for us is that we enable our customers to do that on their own time and as seamlessly as possible so we have not announced a new end of life when we do we're going to have a long service life and we've built all of these different migration tools to help support that transition so it's going to be very easy for our customers to do that move on their own time and it still enables us to deliver on what we've promised you which is a simplified portfolio great Kaitlyn last thing I want to ask you is what's challenging for people is number one they've got kind of the skill set and the rules that they have today so there needs to be you know an easy migration to go from what they have to the new on the other hand also sometimes it you you want to take a clean sheet of paper and say boy if you could just start over and do it this way it's going to make your life so much easier so tell us how you're balancing that and how you can help both that you know you're your install base as well as you know new people coming in that might not have been traditional storage industry yeah I think the reality is that they're the specialized skill as a storage administrator isn't is something that will not be a growing skill set and we need to help our customers certainly support an operating model that does work like a storage array but does so in a way that is extraordinarily simple and has a lot of intelligence built in so first and foremost this is a storage platform and has really been designed who have the most seamless and simple operating experience from an element manager with our store manager for a storage admin but at the same time we know that for a variety of reasons a lot of customers have a single team that managed their infrastructure and is really moving into more of a cloud operating model and for that we've built in all of the integrations and tools with vmware whether it's Fiero vmware cloud foundation to really help vmware administrator also be able to operate the system as well excellent so it's just on that also how do things like analytics fit into the entire monitoring discussion help us understand how that fits in with some of the rest of the Dell portfolio yeah that's exactly where I was going to go over the last piece of this is why would I Q is something that's really important is Prateek for us cloud IQ of course comes with power so it comes with all of our storage offerings today we're officially announcing it coming across our infrastructure portfolio as well and that's really game-changing for customers in a number of different ways first is it really helps produce risk in the environment because it shows you a health scare or for your data center and if it has an issue it will quickly help you pinpoint that and troubleshoot it before it ever actually becomes a problem that impacts your business you're gonna help you predict your future user needs things like predictive analytics built into cloud IQ help you do capacity forecasting and planning so that you can see exactly when you're going to get to those thresholds of 80 90 100 percent capacity and remedy that board impacts the business and with it now coming across the entire infrastructure portfolio the value it can bring is outside of just storage alone but to the entire data center and one of the biggest things our customers and partners have loved about Cloud IQ is the trusted advisor feature that allows these are our reps or partner to have the ability to be part of that cloud IQ experience he read into from a mobile application or from a web browser have that remote monitoring of the environment and add that human intelligence to the machine intelligence really manage that data center and help our customers stay on top of problems and stay ahead of them before they impact the business well Kaitlyn congratulations the whole power store team we understand a lot of hard work goes into building this and really look forward to by the time we get to Delta technology's world in the fall talking to customers that are using thanks so much for joining us and look forward to talking with you again thanks - great to see you all right be sure to check out the cube dotnet for all the upcoming events that we're doing right now of course a hundred percent remote I'm sue minimun and thank you for watching the Q [Music]
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Gordon Thomson & Michael Beesley, Cisco | Cisco Live US 2019
(lively music) >> Narrator: Live from San Diego, California, it's theCUBE, covering Cisco Live US 2019. Brought to you by Cisco and its ecosystem partners. >> Welcome back to San Diego everybody. This is theCUBE, the leader in live tech coverage. My name is Dave Vellante I'm here with my co-host, Stu Miniman, day one of of our wall-to-wall coverage, three days of Cisco Live. We're here at the DevNet Zone, a lot of action going around us, CCIE's learning how to become programmers too. Gordon Thompson is here. He's the vice president of world wide sales, for Enterprise Networking good to see you again Gordon. Michael Beesley, he's the CTO for Cisco service provider business. Thanks for coming on. >> Thank you for having us. >> So Gordon, we were in Barcelona in February, we talked a lot about some of the big trends here. We're going to focus today on 5G and Wi-Fi six since Barcelona you've been probably talking to a lot of customers what are you hearing from them, what are the big trends in the marketplace? >> Well I think it's interesting right? 'cause the first thing we talk about is well this massive bandwidth improvement and everyone says oh so what? I mean that's not interesting you know? But bandwidth doesn't change the game totally but I take everyone back to 4G right? When we moved from 3G to 4G and when we moved from 3G to 4G there was a social transformation around bandwidth and that was the mobile device right? The mobile device came along where we could do everything on that mobile device and that was a real social transformation the interesting thing was that Wi-Fi wasn't really linked to that social transformation you know I would go and speak to customers back in the day who would say bring your own device? Naw over my dead body we're never bringing you know bring your own device into the environment and what happened over time was organizations gradually recognized the importance of bring your own device and 4G and therefore high speed Wi-Fi what we see this time around is 5G comes along with this massive bandwidth improvement but at the same time organizations are realizing the importance of Wi-Fi 6 similar speeds and actually what I think we're going to see this time round is the business transformation leading the social transformation. The last time it was the public driving the change into the enterprise this time I think we're going to see the enterprise drive the change much faster than we thought. >> That's interesting 'cause obviously the killer app there that coincided with the social change with Facebook and Twitter and really a reemergence of LinkedIn you know as a key tool for business people but it was really the Twitter's and Facebook's that sort of drove that so what's the killer app this time around? (chuckles) >> Well do you know I think it's difficult to say here's the killer app just now 'cause when 4G came out we didn't know what the killer app was so I think it's hard for me to say here's the killer app but what I would say is you know you start to see things like virtual reality, augmented reality becoming a reality and business are all starting to now think about how can we use these technologies to get closer to our customers, to improve the productivity of our employees and how we can reduce cost and these sort of things ultimately businesses'll be very innovative around this and there'll be multiple different killer apps come along, for us to put our hands on our hearts today and say this is the killer app you know I think that's daft. >> You'd be starting a company if you knew. >> Yeah I would. (laughs) >> So Michael share with us what we need to know about 5G other than okay it's faster but from an architect standpoint what do we need to know? What's different and how's that going to affect the adoption? >> Yeah it's interesting obviously there's the speed gains but along with that there's the densification of the RAN that goes with 5G and for some customers for some service providers the opportunity to virtualize that RAN and to replace traditional integrated base band units with virtualized infrastructure on which you can run the infrastructural workloads that are needed in the Radio Access Network to be able to run that on compute rather than wall gardened integrated systems which opens up the opportunity to just distribute computing storage throughout that network infrastructure which obviously is used for infrastructure used for the RAN and used for the distribution of the mobile core in particular as we all embrace and certainly Cisco's embracing from an architecture point of view the separation of the control plane and the user plane for that mobile packet core. But once you have that infrastructure once you have that distributed compute that is much, much closer to the end user both consumer but more importantly the enterprise and user than it's ever been before, that opens up all kinds of opportunities for subsequent workloads to land on that infrastructure obviously caching is the most obvious one as we all consume more and more videos certainly we look at the analyst expectations for video and video growth by 2022 we expect about 81-82% of all traffic on the network to actually be video traffic so being able to put video caches at the edge is very important both from a quality of experience point of view and a pure cost point of view and then you've got the opportunity for the placement of all kinds of third party applications onto that edge compute infrastructure without 5G that edge compute infrastructure probably doesn't come about which marries up with the trends that we see in enterprise which is the continuing expansion into The Cloud continued growth of SAS services as well as their own private data centers and private Cloud which opens up that edge infrastructure to all of those application vendors that are serving enterprise to be able to position workloads at the edge of that network that can take advantage of the low latency and the enhanced bandwidth at those locations in the network. >> So Stu pivoting off of what Gordon said mobile plus 4G and then the social transformation it sounds like it's in this case it's edge 5G and a business transformation. >> Yeah well and Dave actually the word that I kept hearing jump out at me when Michael was going through that is enterprise because when I think about the 4G rollout was Cisco involved? Sure. Was Cisco like the first one you think of, of mobile, social and everything like that? Well you know there's a place that Cisco played but enterprise, enterprise, enterprise well Cisco's got a very strong position in that environment so is that how we should be thinking of it? And the other thing is what Gordon talked about that inside out that 5G plus Wi-Fi 6 that pieces together seems like a perfect place for Cisco to add its you know place in the market. >> Well certainly we're very excited about the opportunities with regards to the enterprise space in general and how we can enable, we can partner with our service provider customers to better serve and to better integrate with that enterprise environment, bringing together these two very powerful and innovative technologies, bringing together Wi-Fi 6 and 5G and certainly we're not the only ones that would observe that there was a study recently a few months ago, a study done of the CEO's of mobile network operators and according to that study 69% of those operators felt that their main monetization and their main way to drive revenue and profit off of 5G was actually orientated towards the enterprise. >> Yeah and look I'm very excited about number one so obviously we're known for being a Wi-Fi 6 player but we're also working very closely with the 5G players in the marketplace to make sure there's seamless handoff between 5G and Wi-Fi 6 you know? So the minute you check into the hotel when you come to San Diego what's the first thing you do? You put in your name and your room number. Those days are gone right? There's a seamless handover now from the 5G network to the Wi-Fi network to say this is exactly who you are, we know who you are and we'll onboard you seamlessly see? And we're working very closely with all of the handset providers to make sure that we integrate neatly there as well. So as we said at the start I think you know it will start this time round with the enterprise transformation it will lead the way the last time round the enterprises were dragged kicking and screaming into this world they're not getting dragged kicking and screaming into this world this time they're ready. >> Where does automation fit in this whole equation? What are your customers telling you? >> Well certainly it's a key area of focus and it's a key area of innovation for us I mean I would say that when we talk about a 5G network we do have a tendency to over abstract that that is a complicated set of technologies of which Cisco is the market leader in many obviously we don't do the macrocell radio's that is not part of our portfolio but we do all of the STN transport both in terms of equipment optical modules the optics themselves we do all of that, we're leading the industry with regards to the mobile packet core all of our routing assets and the full automation suite that you need to be able to deploy and manage a network that is an order of magnitude more dense than we've ever seen before, a network that has more equipment deployed further out than we've ever had before all in an environment where obviously our SP's, the service providers the global kind of comment they must find ways to make more money and to save money and the automation suite that we bring forward facilitates being able to manage and operate these very very large networks in a very cost effective way to the point that the operational costs and the total cost of ownership is significantly reduced but that automation also brings the agility to that network to the point that the service providers mobile network can more quickly address and more quickly activate services that those enterprise customers in particular, need. I mean an enterprise would not want to wait six months for a service activation more likely they want it activated in six minutes and you know the key to that is having a full suite of closed loop automation tools that enable that service creation. >> All right guys sorry we've got to leave it there we're in the speed zone at the DevNet Zone and the planes are backing up so thanks so much for coming back in theCUBE we appreciate it all right keep it right there everybody we'll be back with our next guest right after this short break you're watching theCUBE live from Cisco Live 2019 in San Diego be right back. (electronic jingle)
SUMMARY :
Brought to you by Cisco and its ecosystem partners. for Enterprise Networking good to see you again Gordon. to a lot of customers what are you hearing from them, to that social transformation you know but what I would say is you know you start to see Yeah I would. on the network to actually be video traffic and a business transformation. Was Cisco like the first one you think of, about the opportunities with regards to the enterprise space from the 5G network to the Wi-Fi network to say and the full automation suite that you need and the planes are backing up so thanks so much
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Caitlin Gordon, Dell EMC | Dell Technologies World 2019
>> live from Las Vegas. It's the queue covering del Technologies. World twenty nineteen, brought to you by Del Technologies and its ecosystem partners. >> Welcome back, everyone to the cubes. Live coverage of Del Technologies World here at the Venetian fifteen thousand attendees. One of the biggest, most important tech conferences all year long. I'm Rebecca, not your host. Along with my co host, stew Minutemen. We're joined by Caitlin Gordon. She is the VP product marketing at Delhi Emcee. Thanks so much for coming back on the cute Kate. I >> know This is so nice. Maybe we'LL have to make it three days in a row. >> I would we would love that. All right, so the last year at this very comforted you lunch power, Max, what's Tet Walker viewers through Sort of. The new capability is the latest and greatest. What's going on with power Max this year? >> Yeah, My favorite thing to talk about his power, Max. So we couldn't miss that today. Yeah, So a couple of updates in the Power Mac's front couple on the software side and then on more on the hardware side as well. S o from ah software side. We've got a couple pieces, which is a lot of our customers, really starting with the largest of our customers, are looking to add more automation into their data centers, and storage is no exception. And how do I automate some of those storage work clothes? Teo, make things run more seamlessly, get into more of a cloud operating model. So we had a couple of announcements on that front. We have a new V R. Oh, plug in, um, to automate work clothes through the r o A. CZ. Well, as ants will play books coming this summer, a couple important automation hand spins and obviously a lot more to come there in the future. The other one in a similar vein, is that containers, right. We've seen the increase adoption of container. So, um, and that the container is being used in production applications means that external storage is actually become a reality in that world, and the support for a C. S. I plug in on power Max, is something that we're seeing more interest from. So we have announced that's coming this summer as well. >> So, Caitlyn, I remember a year ago when Power Mask got announced. I heard things like intelligence and automation. And I went to add non, you know who's been working on this kind of technology for decades? Is that non how we've been talking about this for decades? Tell me why it's different and he lit up like I hadn't seen him in awhile, told me, What's going on for I want you to connect now a year later is what's this mean for customers? What does that automation? You know, an intelligence mean, is there a certain KP eyes or hero metrics who have is two customers using this today that they couldn't have done? And with you, no last generation intelligence storage? >> Yeah. Hey, think about it. It's really about moving to this concept of the Autonomous Data center. And how does this become an autonomous storage system? So both the intelligence within the system that we talked about last year and the decisions that the system is making itself every single day all by itself, that's that has really changed. And it's a completely new evolution of its making billions of decisions a day for customers so they don't have to do that means you're gonna have fewer people managing storage and they can invest in other things. Then when you move that up the stack, some of that the bureau, the answer will play books really enables you to then automate more of the work flows within that so again gets you more into that operating model, and you can automate not just the storage infrastructure, but then get to this autonomous data center >> So way talk to Travis briefly about Dev ops and you're mentioning answerable playbooks. You know, for years we've been talking to customers and saying, Okay, we we need to get two more agile environments, you know, Dev ops there, but enterprise storage specifically, there's a little bit slowed up, so it sounds like we're starting to get to greater adoption. What? What, what what got us over that you know, Hurdle, and where our customers with it today? >> Yeah, and I think it's really the maturity of our largest global customers that have gotten to a place where, for the workloads that will continue to remain on these thes on from infrastructure on our purpose built storage on our high end arrays, they need to run that as efficiently as possible. Um, and a lot of the work we've done to build in a. I does part of that, but really, ultimately they're looking at in there. Three. Terek protector. How do they run things more smoothly? Um, and it's really our customers that have brought that us is a requirement, and we've been able to to support that. >> So how do you work with customers? Mean innovation is, of course, an underlying theme of this of this conference. Talk about how you collaborate with customers to to solve their problems and how you help them. Think ahead what their future needs are. >> Yeah, and certainly Travis, I myself, might our teams, as well as the engineering team, spend a lot of time with our customers in the briefing centre. A lot of in the field, um, really talking about their challenges and the privilege that we have, especially with something like a Power Max platform, is the customers we have. There are the ones that are constantly pushing the boundaries of what we can do for them today, so they always need the best performance. The best efficiency and what has changed is they also now we need that simplicity. They need that operational simplicity, even on their high resiliency. High performance systems. Um, and we spend a lot of time understanding those requirements on DH, the problems that they're trying to solve and how we can help them get there and that that could be automation that could be containers. But it could also be cloud right, And that's the other piece that we've we made a lot of investments across our portfolio is how do we support that cloud consumption cloud operating model, leveraging public cloud? Um, and and a lot of it really just comes from how do we help our oppressors continue to solve their problems? >> It's a competitive marketplace, and, as you said, customers, they want everything. They want efficiency. They want simplicity. They wanted to not cost them too much money. What what's your unique selling point? How do you message this is This is why our solution is >> that I mean, our overall strategy delancy from a storage perspective is that we're way. We'LL have a single product in each segment with which we've compete and each one will be architected for very specific requirements so that we can meet the combination of a price points and it features and capabilities across all these different perspectives and that each one of our platforms is designed to be industry leading in that category. Which is why we have power Max on the high end, the resiliency, that performance, the availability that you know, banks, hospitals, governments around the world expect. But the same time we have mid range pot for us. We have an entry platform that could be sold for under twenty five thousand dollars, right and has a different set of requirements. We have the unstructured business, which is supporting the data. Aaron. That data explosion in a file data, Um, so the The fact is the matter is this. That is all about having the right actor architecture's so customers can have the data in the right place at the right time with the right service level. Um, and that's why we have this portfolio and within each portfolio that were leading in each one of those categories, That's kind of the bigger perspective we have on it. We do not just have a hammer. Not everything is a nail for us. Um, and that's an important part of how we can partner with with our customers to help themselves. Not one challenge, but all the challenges they have >> killing one of the interesting shifts we saw the show is clouds being talked at more than ever at this show. One of the earlier segments we had on we talked about the cloud enabled infrastructure. So things like power, Max, you know, I asked J. Crone, you know, tell me why this is cloud watching, and he gave me a good answer. What I want to ask you your angle on is when you talk to customers, you know how to storage fit into the overall discussion of their cloud strategy. You know what, some of the key business drivers and you know how how's Del technology? >> And I'm glad you said that because Jay and I have had this cloud washing conversation as well as I think that's the unfortunate thing in the reality in the market in the past, probably ten years is a lot of cloud washing, and where we're really focused today is, and we talked a little about this yesterday as well as they say. There's one piece of the how do we fit into overall Del technologies cloud strategy with the Del Tech Cloud. I'm in the VCF integration. We kind of covered that the other pieces that when we look at cloud enabled infrastructure, we're focused on solving really specific use cases that we hear our customers trying to solve today of connecting that data center into a public cloud. So that could be what we call cloud connected systems. The tearing of data from your own promises, infrastructure into the public cloud. Really, that's more of an archiving. This case, a kind of a tape replacement use case that could be dead, remain cloud tear, cloud tearing cloud pools. All the different pieces we have there could be CLO Data Services, right. Offering storage Data services is in a public cloud. Unity Cloud Edition will be one or the New Delhi emcee. Cloud storage services could be another one or even that cloud data insights piece of it. So it's really about solving that solving real challenges about disaster recovery Analytics in the cloud. How do you do that? In a really impactful way? That's simple and easy for customers. >> Yeah, the other Claude related thing wanted to get your take on is many of solutions. I heard on there is, you know, it's VX rail underneath. It's VX rail underneath. It's VX rail under >> you. Notice that >> I did, and you know a way. We had a number of people. V X ray. Lt's doing great, but, you know, if you talk about cloud and the infrastructure that I have in my data center, you know, we've talked Teo, talk to Dell for years. You know, the new power Max last year is underneath some of those admire. Where does that fit in? Kind of CIA and cloud, you know, infrastructure piece. >> Yeah, in a lot of different places. And for Roddy, for reasons, right? Some of us just the high value workloads you need. The scalability, the resiliency, the performance you need the ability to scale your computing your capacity separately. You want to be able to consolidate not just your applications, but actually all your file and sew something like unity or even power. Max, you can have your block workloads and your file workloads there. So we have a lot of customers looking to use traditional three tier architecture, but leverage that in a true cloud operating model from an automation standpoint, cloud consumption model, but also leveraging public cloud computing, right, leveraging the public cloud and really impactful ways, for example, for disaster recovery, eh? So it's really that combining what people love about our industry leading best of reed storage. Um, with that agility of the public cloud is a combination that we certainly hear a lot from our customers of How can I make the best use of clouds? Everyone walks in and say that club first strategy, but it's really about well, how do you actually think about data first and then how do you have a cloud strategy that supports that? >> So So let's talk about the future. I mean, ahs, You said This is what the customer is thinking about right now, but it's your job to think ahead and make sure that you are giving them solutions that fit their future need. So what are you thinking about the solutions that are available today that were really unimaginable five years ago. I think about ahead to twenty twenty five when there is enough data to fill the Empire State Building thirteen times over. How are you helping companies manage the tsunami of data? >> Yeah, and I think part of that is really about again the operations we talked about. Part of that really just comes back to having the right architecture for that type of workload. So this is where I salon actually well before the data era actually was designed for this specifically. So Iceland, created in the early two thousand's, was designed of one file system from terabytes and two petabytes. A single administrator can manage now up to fifty eight petabytes in a single file system. That's game changing when you think about the scale that we're seeing today. So the reason we went to that capacity isn't certainly just cause we thought we could. It was cause our customers were asking for it. Is these workloads in that data that we're talking about autonomous driving center that are just driving the scale? Ability limits, And they're asking for more and more in the most efficient floor print possible. And if you think about that, especially even in the cloud context, there's a There's a combination of How do you leverage that in the in the data center right? And physics means you can't get it up into the cloud necessarily. Um, but then also, there are use cases. They're like analytics of How do you leverage public cloud computing? But then you have that industry leading scale out now, as on the from the storage side so you can combine that. So you talk about something that we talked about here last year, and now we're talking about it a little bit more as well as our integration with Google Cloud platforms. So a lot of our customers are looking to use G. C p for compute for analytics workloads on DH. It's really almost rent your compute for analytics, but you have to have the right storage platform with the right architecture on the back end of that. So what we've done is fully integrated. Iceland, uh, platform and file system through G C P portal. So you could actually combine that public hug, compute and that file system that can support that type of scale. So it's a really unique combination that can help support not only the scale of that data, but also that some of the unique use cases and work loads that are coming out of that >> So Caitlin lot of products here that that would be talking about. Last thing I want to ask is customer customer conversation you have, you know, is data the center of the challenge and opportunity. They have something else that kind of bubbling up. As you look across the conversations you're having that you could have your audience. >> I think at the center of what I hear from customers, Data's in there, but they don't come in saying its data, right? They'll come in thinking about, you know, just trying to figure out how to use cloud properly there. Think about how Doe I simplify things. How do I, um, operate in a way to meet the service levels with a budget that's definitely not getting bigger? Um, and really be as efficient as possible. And it's not, um, some people are looking to go public. Cloud thinking. It's an easy button are there, but it's it's really about How do we change things? Teo run more efficiently and customers inherently to understand, right that the data is at the center of it, and that's increasingly the most valuable asset in the organization. And then they need to optimize their infrastructure to support that, so it really does come down to what? What can we help them to simplify? Optimize. Secure that so that they can truly unlock that. David Capital. >> Well, thank you so much, Caitlin, for coming back on the Cube. That's thanks for having me. Rebecca Knight for stew Minutemen. There is so much more coming up of the cubes. Live coverage of Del Technologies World in just a little bit.
SUMMARY :
It's the queue covering One of the biggest, most important tech conferences all year long. know This is so nice. All right, so the last year at this very comforted you lunch So we have announced that's coming this summer as well. And I went to add non, you know who's been working on this kind of technology So both the intelligence within the system that we talked about we we need to get two more agile environments, you know, Dev ops there, but enterprise storage Um, and a lot of the work we've done to build in a. I does part of that, but really, So how do you work with customers? A lot of in the field, How do you message this is This is why our solution is the resiliency, that performance, the availability that you know, banks, hospitals, One of the earlier segments we had on we talked about the cloud enabled infrastructure. We kind of covered that the other pieces that when we look at cloud enabled infrastructure, I heard on there is, you know, it's VX rail underneath. Notice that Kind of CIA and cloud, you know, infrastructure piece. The scalability, the resiliency, the performance you need the ability to scale your computing So what are you thinking about the solutions that are available today that as on the from the storage side so you can combine that. So Caitlin lot of products here that that would be talking about. you know, just trying to figure out how to use cloud properly there. Well, thank you so much, Caitlin, for coming back on the Cube.
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Caitlin Gordon, Dell EMC & Muneyb Minhazuddin, VMware | Dell Technologies World 2019
(upbeat tech music) >> Live from Las Vegas, it's theCUBE, covering Dell Technologies World 2019. Brought to you by Dell Technologies and it's ecosystem partners. >> Welcome back, everyone, to theCUBE's live coverage here in Las Vegas of Dell Technologies World. I am your host, Rebecca Knight, along with my esteemed co-host Stu Miniman. We are joined by Caitlin Gordon. She is the VP of product marketing at Dell EMC and Muneyb Minhazuddin, who is the VP solutions of product marketing at VMware. Thanks so much for returning to theCUBE. You guys are veterans. >> Thank you for having us. >> Thanks for having us. >> So we're going to talk about the VMware, Dell EMC storage portfolio. It is better together, which sounds like it's a theme for a political campaign. Walk our viewers through, give us some examples of how you are jointly coming up with solutions. >> Yeah, I'll start if that's all right. I think that a lot of what we've seen is that the Dell Technologies cloud strategy is such an important thing about what we're talking about today, but what we've also seen is that when we're looking to use the cloud, external storage is an important part of that strategy, so what we've already done is we've collaborated together to validate VCF with both unity and power max. And that's really the beginning of our journey together, to enable that external storage to be part of the workload domain, to have SDDC manager not just manage the other parts of the infrastructure, but to manage external storage and that you can have resiliency and performance for those workloads that need it, those kind of high value workloads that need it, and that's really the beginning. We think it's going to get much broader, much deeper integration as we continue to work together. >> Yeah and I think as a continued theme, and our solutions as, you know, Caitlin was pointing out, again, you know, what's most important and what's customers want out of this and their evolution of, you know, workloads, which are very data center centric and, you know, clients of our architecture with a very specific infrastructure, design, application, shifting towards more cloud native and public cloud hybrid applications. So, that has a different nature of storage requirements that got to evolve from block storage, file storage, object storage. That evolution needs to happen and not only happens better together with VMware and Dell EMC, so. >> So, Caitlin, I think back to this is the 10th year we're having theCUBE here, what used to be EMC World and it used to be you talked about VMware and storage and it was okay, let's go through the integration points that we had and EMC would say "we're as good or better "than everybody out there" and check all the boxes here. There's a shift today when we're talking about not just working with it, but, you know, integrations of products really it looks more like joint solutions. We know in VxRail, there's, you know, joint development that happens on, so give us a little bit about that difference about, you know, 2019 storage with Dell EMC and VMware versus the past. >> Yeah, and there is a shift, right? We're here together. (laughs) >> Absolutely. And our teams, our product management teams, our organizations are coming together, they're spending a lot of time together collaborating on what our strategy is together. How do we best approach that so we can bring solutions to our customers that provide that level that Dell Technologies can really provide that no one else can? And it's truly something unique and differentiated and what we're talking about today is really just the beginning. There's a lot more to come on that front. >> And you know, I think also the integrations in the past where I would call them API, interface driven, now like you point out, it's co-engineered starting with the solutions like VxRail, cloud foundation, and the co-engineering makes a big difference because we're sharing road maps. We're sharing hey, what are we thinking about performance? What are we thinking about, you know, application requirements? And that's very different to just, I'm going to partner with you, I'm going to pass from APIs, you going to call some APIs, and that has an impact on like ready solutions, it is cloud foundation, a full stack with life cycle, SDDC Manager. That kind of integration only happens with co-engineering. >> Talk a little bit about the partnership and this better together. We talked about the products and the solutions, but I want to hear about the cultural, the cultures of the two companies. We know, I mean they're both technology powerhouse, both technology optimists. How would you describe the different cultures and how you can reflect each other and collaborate with each other in different ways? >> You want to start with that one? >> Sure, I think it's very interesting coming from, you know, west coast software, agile, we're like hey, we'll have VMworld in a few months, but you know, we're still from a software agile world. We're coming out with new services for Vmworld, we're not defined yet. And then working with, you know, Dell EMC folks who are, you're already looking at performance, infrastructure, planning, so the road map alignment of, you know, every three months, I'm going to come out with software innovation, whereas you have to put a lot of thought process into how to do this. It's actually had been quite interesting. You know, it's I would call it interesting because it was tough. It was tough initially to kind of figure out how do you kind of, you know, bring a cohesive road map where you're making 12 months, you know, infrastructure, investment in road map to three months of software cycle, but I think it's actually come together really well. >> And at the end of the day, we're talking the same customers and we're solving the same problems and in a lot of ways, that kind of legacy Dell EMC's side has come from the infrastructure, from the bottom up, and then the VMware kind of has come from the top down, and bringing those two together, although our development cycles have a different kind of time span against them, we're trying to solve the same problems for our customers and that's really where a lot of those innovations are going to continue to come. >> One of those interesting points you talk about from the bottom down and the top, bottom down and bottom up and top down. Sorry, >> (laughter) it's been a long day so far. >> We forgive you. We forgive you. >> These new waves of technology, you know, remember back to, you know, when flash rolled out. There were things that needed to do the infrastructure layer and there's stuff that happens on the application side. We are seeing a real renaissance in what's happening in the storage industry. Talk about NVMe, storage class memory. It's not just okay I have some new gear and I have to redo it, but, you know, it dramatically changes, you know, we're getting ready to scuzzy stack when you talk about the applications side, so, you know, I'd love to hear how this comes together and, you know, what's in the product today and how are you developing these together? >> Another interesting example that almost crosses those two is CloudIQ. So CloudIQ is something that we've developed in-house. It's an agile developed software application that is a cloud native app developed with pivotal, runs on a Dell EMC cloud. That's run out of our side of the house and it came out actually with Unity three years ago today. We now have that not just across our core storage portfolio, but we have that now with VM health insights, as well, where we've actually taken that approach where we can give that impact as well, and I think that that just shows you kind of how we do have those pieces of the culture too coming together and trying to bring these solutions together. >> I know, and I think again, you know, thinking customers first, right. We talk about this, you know, multi cloud, hybrid cloud environments where people are taking their workloads, they compute storage, networking requirement, and they're trying to migrate their workloads back and forth, but, you know, there's a more important part of the workload migration is also the data migration, right, so how do you take, you know, data migration and look at different data sources, look at your data bases, look at your, you know, different kind of data migration, and that's where, you know, storage is so critical. It's easy to take a snapshot of a workload and move it across, but then, if you have to pin it on a very seamless data migration pad, you have to have really clear storage strategies, which will support your, you know, hyper converge, your hybrid cloud, your external storage strategies that you got to map to that migration pad. >> Yeah and a service that we're going to announce tomorrow I started to kind of address that too, of like, how do you combine some of the public cloud compute and the agility of that with using these native array-based replication to get the data there, right, and combining not just that simple data movement, but having that application awareness and that application consistency, which is so critical for things like disaster recovery, which is one of the main things we certainly hear from our customers, how do I used the public cloud as my DR site? They don't want to run their own disaster recovery data centers. Customers of all shapes and sizes are really going there and something that we're announcing tomorrow is another example of that so we'll talk more about that one tomorrow, but we've got some more news on that one as well. >> So, in talking about the trends in cloud, we know that it's a multi cloud world, it's a hybrid cloud world. You were just talking about the different ways in which customers want to do their work and the different places they want to do it, public, private. What are some other trends that you're seeing and where do you think we're going to be talking about it in the years to come on this? >> Sure, like, you know, I think the traditional workloads is breaking out into two things. One is do I migrate into the cloud? And the second is I'm rewriting the application to be more cloud native. And it's not the entire application, and it's a classic example, I'm sure all of you do mobile banking, right? And guess what? I've worked with, lot of financial companies are doing this. It's a really cool, cloud native mobile application where I'm doing all my mobile banking, but then, my query goes to a main frame in a banking ledger, which is still, you know, where your banking ledgers maintain. And then pull through a three tier application through a web and database tier, pushed out to the cloud, and accessed by a cloud native environment. Where I'm coming at is even though it looks very modern, a lot of customers are maintaining this computer history museum, which all these apps are scaling through and that's not going away in our lifetime, because, you know, there's a lot of complexity in there, and it's really how we help our customers in the journey to pay off their technical debt and move over to newer technologies, be it cloud, cloud native, and get a clean start. You know, if you're a startup, you don't have all these technical debt, but unfortunately a lot of the large companies have these technical debt and how we help customers, because they're really lost. They're like I don't know what to do, there's so much coming at me, and they need the help, and I think that that's where the power of Dell Technologies comes together in giving them that journey. >> Yeah and the bank is a really good example. We have a customer who's exactly that example where everything from the main frame that runs all their transaction processing that they've always run to their mobile applications all run off of a power max, and part of this journey for them is that they absolutely need that infrastructure, but they also need to simplify their operations as much as possible and I think one platform to consolidate all that on is true in banks, and governments, and hospitals around the world and I think that that's part of where we see a lot of this pull of how do I get that cloud experience, but how do I still use that infrastructure that I have? >> Caitlin, everybody's trying to squint through the new announcement of the Dell Technologies cloud there and what does this mean to the storage people, you know, what storage is underneath that? Is that something that they see it, will they recognize it? I was wondering if you can help eliminate that some. >> Yeah and some of this will be a little clearer too tomorrow as we talk through a little bit more of the details, but if you think through the Dell Technologies cloud strategy essentially as two parts, the Dell Technologies cloud announced today and then Dell Technologies cloud enabled infrastructure that we'll talk through tomorrow. So the Dell Technologies cloud, what we announced today, essentially has two different flavors announced today and then one that we kind of said where we're going in the future. One is the Dell Technologies cloud platform, which is essentially the VxRail infrastructure and that's that first offer, and then there's the data center as service, the VMware cloud on Dell EMC. The third one, which was only mentioned quickly today, is that validated design. So that's leveraging our best of breed three tier architecture, including storage with that. The term that Jeff used today was VCF ready. Right, it validated with VCF, that's with Unity and Power max today. Again, that's the beginning, but you can picture what we're doing with validated design, is really enabling us to offer our three tier architecture, best of breed, across all three tiers, and leveraging VCF for that life cycle management, etc. >> And again, it's giving customers those choices to say hey, do I want to keep and maintain my, modernize my infrastructure, or do I have, you know, and this is the trend shifting where hybrid, you know, people will be talking about that, it's just the trend shifted only in the last couple of years for hybrid in, shut down my data center and go to the cloud. Now it's really kind of gone two way. The streets changed from not just going from data center to the cloud, but also coming from cloud to the data center, so the interesting challenges become about not just taking the requirements of your, you know, client server architecture and migrating it to, you know, elastic cloud architecture, which also taking that elastic EC2, you know, Azure environment and landing them into your data center environments managed a service, so that comes with its own challenges, but that's where customers want it to be, because you know, they're going "I've built so much IP, natively in my cloud, "applications that I've built over the years "and now I have a need for it closer to my data center "or my users or my edge and I really need to bring it back" And that's, you know, having challenges from a storage perspective. Now, they were not designed for client server, they were designed for cloud native elasticity, so I go to build storage architecture that's supposed there. >> And I think the other pieces that, and we'll talk some about this tomorrow, but this Dell Technologies cloud enabled infrastructure is kind of a, the other side of the coin, where we think about Dell Technologies cloud, that's really transforming into a cloud operating model and you're purchasing infrastructure to really transform that, but a lot of our customers want to use the cloud for very specific use cases. They want to replace tape and they want to archive to the cloud, right, so we have the capabilities and we'll continue and the vast capabilities of simply moving data from your infrastructure into public cloud, converting into object and putting in there, so you've met the cost profile, and you can maybe finally get rid of tape. I think I've for 14 years been trying to get rid of tape in the industry. Haven't gotten there yet. But then there's things like offering your data services, storage, data protection, data services in a cloud, so offer to find assets in the cloud or even as a service consumption of our infrastructure. So again, more on that tomorrow. And then there's the how do you manage that infrastructure and the data itself? Having that visibility on that and that's really that kind of cloud data insights piece of that. So that's really the cloud enabled infrastructure piece is really about getting to how do I leverage the cloud for disaster recovery, for archiving, for analytics? That type of thing. So, a lot of the things we'll talk about tomorrow more focus on those types of cases as well. >> Well you've given us a lot of tantalizing tidbits about what we're going to hear tomorrow, so thank you-- >> So now you have to tune in. >> We will be here. You better be here too. >> I know where to find you. >> Caitlin, Muneyb, thank you so much for coming on theCUBE. This was great. >> Thanks. >> Thank you for having us. >> I'm Rebecca Knight for Stu Miniman. We will have a lot more of our, theCUBE's live coverage of Dell Technologies World coming up in just a little bit. (upbeat tech music)
SUMMARY :
Brought to you by Dell Technologies She is the VP of product about the VMware, Dell EMC and that you can have and our solutions as, you and it used to be you talked Yeah, and there is a shift, right? the beginning. What are we thinking about, you know, the cultures of the two companies. but you know, we're still and that's really where a the bottom down and the top, it's been a long day so far. We forgive you. so, you know, I'd love to of the house and it came and that's where, you know, and the agility of that and where do you think we're which is still, you know, Yeah and the bank is announcement of the Dell bit more of the details, and migrating it to, you know, So, a lot of the things we'll We will be here. Caitlin, Muneyb, thank you of Dell Technologies World
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Gordon Thomson, Cisco | Cisco Live EU 2019
(music) >> Live from Barcelona, Spain, it's theCube. Covering Cisco Live Europe. Brought to you by Cisco and it's eco system partners. >> Welcome back everyone. Live here in Barcelona. It's theCubes coverage day two of three days of coverage. I'm John Furrier With Stu Miniman and Dave Vellante. Dave in this segment. Our next guest is Gordon Thompson, Vice President, Global Enterprise Network from Cisco Worldwide. Run a lot of countries here in Cisco. Knows the territory. Knows the lay of the land in Europe, Middle East, Africa and Russia. Now global. Welcome to the Cube. >> Thank you very much. Glad to be with you. >> You're on stage in the keynote. You say we're here in Barcelona. Lot of action in Europe. Europe's different than North America, but you start to see them leading the trends on how to handle these complex environments like highly regulated compliance. GDPR, we've been hearing about that. Security, cyber security. So a lot of trends in Europe are actually leading in some areas. That's impacting the network. Your thoughts on this show so far. How's it going? >> Yeah. I think, there's a fundamental phenomenal opportunity for our customer base and for Cisco at the moment in terms of where technology is going. It's mostly being driven by software innovation in the business. For many, many years we built world class hardware and a software operating system that did one thing. It provided connectivity. But it did one thing. Reliable, secure, performance based connectivity but it did one thing. The opportunity now, going back to your question is we're developing software that doesn't do one thing. It's software that does multiple different things. On top of that hardware that therefore helps solve some of the challenges around compliance and all of these sorts of things, but at the same time start to provide much deeper insight and analytics into what's going on in your environment and that then starts to let you say, hey, there's information here in the network that I've never been exposed to before, that I'm now exposed to and I can start to do something meaningful with that data. That's the opportunity, I think, for our customers is how they monetize that. How they use that information. Providing that information on a real time basis is going to be the critical thing. We see lots, it's a very competitive environment Amir, we see lots of business in Amir looking to see how they can use technology to drive differentiation for them in the market and they're beginning to realize that data is the key to being able to do that and they're now seeing how much data they've got on their network that if they can get exposure to they can start to use in a meaningful way. Really exciting. It's very innovative here. We're seeing customers starting to realize how important the network is. >> In your keynote, you made a bunch of people uncomfortable saying you have to change. >> Yeah. >> And then admitted I don't like it when people tell me I have to change, but you need to change. What do they have to change? >> They have to think about truly how they're architecting and designing their networks. As I said earlier, on Ciscos an organization's been phenomenally successful but we've really done one thing in 30 years, provide reliable, secure, connectivity. And over the last four years our innovation strategy has changed to say we're not just going to deliver connectivity, we're going to look at how we can deliver automation on top of the network. We're going to look at how we deliver security embedded in the network. We're going to look at how we take real time analytical insights off of the network. When you think differently about how you use a network you'll then start to think differently about the value the network can bring. I was making that comment 'cause I was wanting customers to think about the network no longer just being something that's going to deliver connectivity. It's something that will absolutely drive business transformation for them if they approach it with that thought process in mind. It was really a challenge to get people to think slightly differently. >> Yeah. Wake up a little bit and say, okay, what's going on here? And I want to get your thoughts on the trend because the tail winds, I think that Cisco's feeling right now is, in every major inflection point there's always complexity and abstraction layers of software always take away the complexities. Software check, big time trend. But cloud scale and horizontal scale now with the Enterprise, HyperFlex out to the edge, ACI Anywhere, so you start to see Cisco as one large scalable network with complexities that's being managed by software across domains. This seems to be a beautiful formula for what customers want which is secure networks. Do you see it that way? Is that a major wave you're riding? Is that what customers are saying? Because I think you're getting at something that's important which is I'm moving packets around, moving data around but I got to put my solution out in front of customers. The applications. How they access and engage. These are big picture items, but what's your thoughts on this? >> Okay. It's interesting, right. 'cause what we've created is, so we've created this software overlay network in various different areas. We've created a fabric. In the data center we've created an ACI fabric. In the Branch and the Campus we've created what we call software defined access fabric. And in the ONE we've created this software defined ONE fabric with our WHIPTAIL acquisition. Also with Meraki. The interesting thing is people have created these software fabrics to drive southbound automation onto the network to save money. To move more quickly. What we are saying to our customers is actually the value isn't just about driving southbound automation onto each of these fabrics, it's about how you take information from each of these fabrics, connect that information together holistically and then start to provide more value around behavioral analytics. To secure your environment more. Et cetera, et cetera. You're going to see individual fabrics, but then what Dave Goeckeler was talking about was how he connects these fabrics or domains together. Connecting them together is going to help us secure the environment even more effectively. It's also going to help us analyze what's going on more effectively as well. This is really the sweet spot, I think, for us to work more closely with our customers. >> Talk about security because I think this is a great point. I think if you guys can, well you have the fabrics now, product portfolio has broadened. It's filled in, but security still is hot. It's still number one. You guys are embedding that foundational into the network and lifting the data up to create insight. What are some of the actionable things that you're seeing enabled from, one the fabrics coming together and talk about the dynamic of security specifically because if you don't fix the security paradigm at the network level, it's a house of cards. Everything crashes. That's my opinion. Your thoughts. Do you agree with that? >> I hope that nothing crashes at entity, but the key thing, I think is, we like to say we put security in the network, whereas we looked at all of the other networking vendors applying security on top of the network. >> What's the difference? Explain the difference. >> In our own, one word each with two letters in them but a massive difference in terms of what they do. Ultimately the network can provide us with loads of contextual information around what's happening in the environment. It's about how you use that information in a real time basis to help make better security decisions. It's really taking the value of networking devices and passing that information from a network switch or a wireless controller to a security policy control capability is really where we start to see value come together. And it sees things that are important to us. For example, I met with a sales leader recently in a very large pharmaceutical company in Europe, and their problem was their salespeople were handing in their resignation but they were doing it the day after they'd taken all the intellectual property out of the company. They had gone and taken all of the customer data base. They'd put it on a stick. They put it in their pocket. And they went away. It happens every day. The challenge is the network should be able to see a behavioral change. If that was you or me we normally perform the same activities on the network every day. We don't really change what we do, but the minute we start to go to old servers to download information that we haven't downloaded in years, you know, that's a behavioral change. And the network should be able to identify that, pass that information to the network administrator and deal with it so we can stop that sort of data leakage from our organization. These are the sorts of things that I think are exciting. >> And Cisco's unique because of the scope of your portfolio or the technology? >> Well, a bit of both. Cisco's unique because of the scope of the technology, but it's also about the amount of information we take off the network. You know, people talked about in this software overlay world the network becoming, hardware becoming commoditized. Oh, Cisco, your hardwire is going to be commoditized. We'll move to white box. The reality is it's the power of our hardware, our ASIC Design that allows us to pull all of this information off the network. People are beginning to realize how important data is now. And now they're beginning to see actually hardware's really important. Although it's the software that does all the sexy stuff, hardware's really important. We're beginning to see customers recognize two things, the breadth of the portfolio, as we mentioned earlier on, but also the power of the hardware to allow the software to do everything it does. >> Gordon, I know you got to go. Thanks for coming on. One final question while you're here 'cause I know you have a unique perspective. Want to get it real quick. Quick soundbite here. Global is now a big part of everyone's plan. Global economy. You have good experience globally with Cisco and also here in Amir, how should companies think about global networking? What's your insight into how people should start thinking about global architectures, global clouds, global networks? Your thoughts. >> I think every organization is looking to build out these capabilities. There's absolutely no doubt they are, but I think the way to approach it nowadays with all of the software capabilities we have, is to build bit by bit, right? To build your networks in different islands and then look to how you join those islands together. I think, ultimately, that's how most organizations are looking to move forward. From our point of view, I think, we'll look to connect those islands or fabrics together with the power of data. Ultimately, I think, we've always said data is the new oil, but I think, truly in the networking industry now, data is the new oil and it's truly how organizations will differentiate themselves in the future. >> Gordon, thank you for spending the time on the Cube. I know you got to hard stop. Appreciate it. >> No problem. >> Thank you for your precious time. It's the Cube live coverage from Barcelona. I'm John Furrier with Dave Elante. More live coverage. Stay with us after this short break. (techno music)
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Brought to you by Cisco and Knows the lay of the land in Glad to be with you. You're on stage in the keynote. but at the same time start to provide saying you have to change. What do they have to change? in the network. but I got to put my solution And in the ONE we've created and lifting the data up to create insight. but the key thing, I think is, What's the difference? but the minute we start that does all the sexy stuff, Want to get it real quick. and then look to how you spending the time on the Cube. It's the Cube live
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Gordon Mansfield, AT&T | AT&T Spark 2018
>> From the Palace of Fine Arts in San Francisco, it's theCUBE covering AT&T Spark. (techy music) Now here's Jeff Frick. >> Hey, welcome back, everybody, Jeff Frick here with theCUBE. We're at the Palace of Fine Arts in San Francisco at the AT&T Spark event. It's all about 5G, you know we've been hearing about 5G for a long, long time, that 5G is coming, it's in cities, there's more cities that it's rolling out to, it's lots of special networks, so we're excited to be here as it becomes real, and we've got a guy who's right in the middle of the weeds, right in all the devices. He's Gordon Mansfield, the VP of converged access and device technology at AT&T, Gordon, welcome. >> Thank you. >> So, what do you think? You've probably been looking at this 5G stuff for a long, long time. It feels like we're finally getting pretty close. >> We're getting really close, you know, we're gearing up to launch our first 12 markets this year, and just this past weekend we made the first end-to-end call across our production network with a mobile form factor device, so we're real close and we're real excited. >> So, that just happened, right, this first call? >> It just happened this past weekend. So, what were some of the final hurdles to finally get that little milestone that you guys have probably been looking forward to for while? >> Yeah, so the final hurdles is really getting the device modems into, you know, that form factor device, that mobile form factor to where it can be portable, you can carry it-- >> Right. >> And make these fantastic mobile data calls, and so getting that technology, working together, communicating with the network infrastructure, that work just finished, or there's multiple stages, but a critical stage just got completed last week. We were able to take that technology straight to the field in Waco, Texas, and start demonstrating and working with it live in our production network. >> So, do you get the dog out and he can hear his master's voice when you do that first phone call? >> Well... (laughs) You know... >> The old RCA. >> It's pretty close. >> I know, nobody knows what we're even talking about, right, too old. >> (chuckles) They don't, do they? >> So, the other thing that's really interesting about 5G compared to the other, prior roll-outs is really the focus on devices, and you're in charge of devices and devices is a lot more than just handsets, right? >> Yeah. >> This was really designed for the industrial internet and IoT, and really a whole swath of device-to-device communication. How did that kind of change the way you look at your job? >> Yeah, so you know, we've been working on IoT and modules in the IoT space, but with 5G you start to enable lots of new capabilities with very high bandwidth, low latent applications, which allows us to revolutionize various vertical industries, and so now it's no longer just about the smartphone or the tablet, but it's about anything and everything that you can imagine-- >> Right. >> And so, you know, I tell people all the time, you know, when we first start talking about technology we really think about some cool things, but the reality is we barely touch the surface, and so you know, people will just begin to imagine the capabilities that 5G will unleash and you'll start to put, you know, the capabilities into everything from a refrigerator to robot arms on a manufacturing floor and all kinds of points in between. >> Right, you know it's funny, we go to a lot of tech conferences, and we were just at VMworld a couple weeks ago and you know, Michael Dell said on air that, you know, the edge will actually be bigger than the cloud, and right, it's been all about cloud for the last several years. >> Yeah. >> Now it's all about edge. Well, the key to edge is connectivity, and that's a really important piece of the 5G story. >> Absolutely, if you take your compute power and you push it further to the edge you've got to then connect, and so you can put very low-cost, low horsepower components on the edge, connect them, you know, so in a device, connect them to the edge and come up with some pretty powerful capabilities. >> Yeah, and the other interesting thing from your guys' point of view, having dealt with handsets for so long, is just the whole low power, and a lot of the edge type applications are going to be in remote areas, difficult to get to areas, difficult to plumb areas, so the whole experience with low power combined with the low latency is really a big game changer. >> That's absolutely correct, so when you take low power you can put battery devices that last years-- >> Right. >> And have them in remote locations, sensors, et cetera, and have them connect in a low-latent, high-bandwidth way to deliver, you know, anything that you can imagine. >> Right, so it feels to me that there's really not the buzz around 5G that there should be, and I don't know because we've kind of heard about it for a while and it's kind of been in extended development or people just aren't paying attention, but what's interesting, a lot of conversations in the keynotes talking about experiences. >> Mm-hm. >> Really changing the way you can think about developing applications for experiences based on this technology. We saw the NVIDIA demo where they're running NVIDIA processors in their cloud and sending it to a laptop here, where before you'd have to spend thousands of dollars on a local machine. As you look back, what are some of the things that you've seen, either in testing or conversations, that maybe people just don't have any perception of how this is going to change some of their day-to-day activities? >> So, I don't think people, you know, unfortunately we've become immune. The devices, right, the processing power that we put in devices that people carry in their pocket, they keep going up and up. The reality is at some point you've got to flatten that to... From a consumer perspective you've got to flatten that to have a device that people can afford. >> Right. >> And so, with 5G and you start putting things to the edge you start taking away some of the processing power that physically is in the phone and you put that at the edge, to where now people can have really high speed, high capabilities in a relatively low-cost device. >> That's pretty interesting, you're the first person. So, it is really this redistribution of, you know, networking, compute, and store-- >> Mm-hm. >> That's now enabled with this fast networking, where before your options were really not so great. >> Yeah, it's always a balance, but today your only option is to continue to put more and more horsepower into the device itself-- >> Right. >> More processing, compute storage, into the device. By spreading that and having some of it maintained in the network you can maintain, you can manage cost in the end user device that people carry in their pocket. >> Okay, so give you the last word, when you are at a cocktail party on the weekend talking to some people about what you do, what surprises people most about 5G once you tell them it's this new thing that's coming down the pike? >> Well, you know, look, in my job I get to see lots of cool things, and when I start describing some virtual or augmented reality, imagine walking down the street with a pair of glasses and suddenly images, right, start, you know, being fed on top of what you're really looking at. You start, you know, you can imagine a day where, you know, an advertisement may pop up in your field of view, or you know, points of interest that you might want to see, and you know, obviously we've got to control that and manage it to consumer expectations, but that's not as far away as people might imagine. >> Right, and just to recap, you're in 12 markets. >> 12 markets-- >> You're in seven, five more, and then another seven coming, right? >> That's right, so 12 by the end of '18, and seven more in early '19. We're off to a fast start and looking to grow from there. >> All right, Gordon, well congratulations on progress to date and good luck with the roll-out. >> All right, thank you. >> (chuckles) All right, he's Gordon, I'm Jeff, you're watching theCUBE. We're at AT&T Spark in San Francisco, thanks for watching. (techy music)
SUMMARY :
From the Palace of Fine Arts It's all about 5G, you know we've been So, what do you think? We're getting really close, you know, to finally get that little milestone that you guys and so getting that technology, working together, You know... I know, nobody knows what we're How did that kind of change the way you look at your job? and so you know, people will just begin said on air that, you know, the edge will actually Well, the key to edge is connectivity, and you push it further to the edge Yeah, and the other interesting thing you know, anything that you can imagine. in the keynotes talking about experiences. Really changing the way you can think about developing So, I don't think people, you know, is in the phone and you put that at the edge, you know, networking, compute, That's now enabled with this fast networking, in the network you can maintain, you can manage cost and you know, obviously we've got to control that That's right, so 12 by the end of '18, progress to date and good luck with the roll-out. We're at AT&T Spark in San Francisco, thanks for watching.
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Judy Gordon, OmniSparx | Blockchain Week NYC 2018
>> Announcer: From New York, it's theCUBE. Covering Blockchain Week. Now, here's John Furrier. >> Hello, everyone, I'm John Furrier with theCUBE. We are here on the ground in New York City for Consensus 2018, part of Blockchain Week New York. #BlockchainweekNY. We're here, with Judy Gordon with OmniSparx. It' a startup, they just looking for an ICO, getting it going, welcome to theCUBE. >> Thank you so much for having us. >> We're in media row here, all the action going on at the Hilton, there's a packed event. What's it like? You're navigating this sea of growth. You guys are a startup, it must be amazing. >> It is amazing. And what's been the best part for us is meeting all these amazing projects that our company is hoping to support. >> Take a minute to explain what you guys do, stage of the company, how many employees, what you guys are doing, looking for some funding partners. Take a minute to explain what's going on. >> Yeah, so we are a community management platform. We are a product for community managers of all kinds of projects to help manage this very difficult problem that they have. With so many community members, so many are anonymous, so many are causing problems, but yet they need community members to really build their projects. We are just finishing up our angels, our friends and family round, and we're starting our seed round. >> Where are you guys located? >> We're located in Chicago. >> Okay, cool, Chi-town. >> Yes, we have about, we have five members of the team in Chicago and we have a development team in Serbia. >> What's your background? How did you get into this role? What's your role in the industry? How did you get here? >> So, I've been in marketing for large corporations and small startups. And one of my old bosses from Motorola started the company and invited me to come on in and do marketing. And it's been, it's an amazing space right now. >> Interesting opportunity for startups here with Blockchain and decentralized applications. But you mentioned community software. When was the last time the technology stack in community software's been modernized. I mean Slack is like a poster child. It's essentially an IRC message group with a user interface with great APIs. I love Slack. We use it, but that's not really modern software. >> Right. >> So how are you applying Blockchain and decentralized applications for a new modern community approach? >> So first of all, we're letting community members and media managers use whichever tool they want. So from our perspective, you can use Telegram, Slack, Twitter, Facebook, all the tools that you use today. But right now they have to go from channel to channel and manage all these different channels. So now they'll be able to do it from one space. But the way we're revolutionizing it is, and the challenge with crypto is that there are all these anonymous participants. So there's all these token holders out there, but you don't know who they are. Well, we have an app where people can go in, they sign in for the app, they tell you if they want to that they're your token holder, what their social handles are, and so that you can do direct outrates. >> So you guys actually going to have a token? Is it going to be an ICO, public, private, security token, utility token, can you just share some insight into what the strategy is. >> Yeah, so our plan is to do an ICO. We're following all the US regulations. And we'll have a token. Our token is going to be, it's a security token, and crypto projects will be able to use it as a way to do community outreach and do campaigns. Community campaigns. >> Any good leads here at the show? >> Oh, yeah, every single community manager we talked to has been interested. There's so many great projects out there. They all want to build a community, they all need community to thrive, and they all need a tool like ours. >> Well, since you said as an industry veteran, I want to get your take while you're here on the event. What's your experience here? What's the main content? The people who couldn't make it here, obviously they sold out, what's the show about? What's the core themes? What's resonating from a content thematic standpoint that you've observed? >> Well, I think a couple of things. First of all, there's so much excitement, so much growth, so much opportunity. I think what struck me, as I was waiting to be interviewed here, so many languages. People from all over the world are here to learn, to network. And what I've always found is so wonderful about the crypto community is it's really a community. People want each other to thrive. >> It's a tight-knit community. I got to say, it's very strong. They're very opinionated. They're not afraid to share opinions. We just had Jimmy Song on from Blockchain Capital, and he's really vocal, but it's cordial, it's civil, and there's some civil discourse which moves the needle. >> Yeah, and everyone wants everyone to succeed. >> Right, awesome. One of the things I noticed was a lot of the women in tech panels going on, still it's a sea of men here. You're a woman here. What's it like, we need more women in tech. >> Yes. >> What's your, what are you doing to change that? Obviously you're here. Is there more women coming on board? Is there groups out there within this community? What's the women in tech angle? >> Yeah so, I was surprised and I knew there were very few women in Bitcoin, but looking around at Blockchain, there really aren't that many women here. And so, but I think it's a great space for women. I think there's a lot of opportunity for women. And there are several organizations working to promote women in this space. >> It's really rockin'. >> Hopefully next year it'll be different. >> We need more women. So more women out there. Judy Gordon is here, she's with OmniSparx startup. Changing the game with new infrastructure for communities. I'm John Furrier here on the ground here at Blockchain Week Consensus 2018. Thanks for watching. We'll be right back. (upbeat music)
SUMMARY :
Announcer: From New York, it's theCUBE. We are here on the ground in New York City We're in media row here, all the action going on that our company is hoping to support. Take a minute to explain what you guys do, of all kinds of projects to help manage of the team in Chicago and we have a started the company and invited me But you mentioned community software. all the tools that you use today. So you guys actually going to have a token? Yeah, so our plan is to do an ICO. they all need community to thrive, What's the main content? People from all over the world are here I got to say, it's very strong. of the women in tech panels going on, What's the women in tech angle? to promote women in this space. Changing the game with new infrastructure
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Caitlin Gordon, Dell EMC | Dell Technologies World 2018
>> Announcer: Live from Las Vegas, it's the Cube. Covering Dell Technologies World 2018. Brought to you by Dell EMC and its ecosystem partners. >> Well welcome back. Glad to have you live here on the Cube as we continue our coverage of Dell Technologies World 2018. We are live in Las Vegas. We're in the Sands Exposition Center. I'm with Keith Townsend who had a heck of a night last night. Just a good chicken-and-waffle Las Vegas night. >> You know what? One o'clock in the morning is chicken and waffles here in the Grand Lux, and the view of Venetian, I have to eat at Palazzo because the one in the Venetian closes at 11. >> Oh my, well you know how to live. You know how to live. And I've always said that about you. (laughs) It's a pleasure to welcome as our first guest of the day, Caitlin Gordon, who is the Director of Storage Marketing at Dell EMC. And good afternoon, Caitlin. Thanks for joining us. >> Thank you so much for having me. >> John: A Cube vet, right? You're a Cube veteran. >> I mean as three, is that like, is you're over the hump as a veteran? >> John: Oh absolutely. >> All right, then yes, I'm in. >> You deserve a varsity letter now. >> Aw, do I get a letter jacket too? >> Well, we'll work on that later. We'll give you a Cube sticker for now how 'about that? >> Okay, I'll take a sticker. >> All right, so you've given, you've launched I would say given birth, but you've launched a brand new product today, PowerMax. Tell us all about that. First off, paint us the big picture, and we'll drill down a little bit and find out what's so new about this. >> Yeah, absolutely. So hot off the presses. Announced just two hours ago in the keynote this morning. So PowerMax is, really, the future of storage. The way we're talking about it, it is fast. It is smart and it's efficient. So we could kind of go through each one of those, but the headline here, this is modern tier zero storage. It's designed for traditional applications of today, but also next gen applications like real-time analytics. We have some metrics that show us that up to 70% of companies are going to have these mission-critical, real-time analytic workloads. And they're going to need a platform to support those and why shouldn't it be the same platform that they already have for those traditional workloads. >> So let's just go back. What makes it smarter? And what makes it more efficient? You know, what makes it faster? >> Caitlin: Can we start with fast? >> Yeah sure. >> Okay, that's my favorite one. So fast. I've got some good hero numbers for ya. So we'll start there. 10 million IOPS. That makes it the world's fastest storage array. Full stop. No caveats to that. 150 gigabytes a second throughput. We've got under 300 microseconds latency. That's up to 50% faster than what we already have with VMAX All Flash. So that's great. That's wicked fast, as Bob said, right? But how do we actually do that is a little bit more interesting. So the architecture behind that, it is a multi-controller, scale out architecture. Okay, that's good. That's check. You had a good start with that. But the next thing we did is we built that with end-to-end NVME. So end-to-end NVME means it's NVME-based drives, flash drives now, SCM drives, next generation media coming soon. It's also NVME over Fabric ready. So we're going to have a non-disruptive upgrade in the very near future to add support for NVME over Fabric. So that means you can get all the way from server across the network, to your storage array with NVME. It's really NVME done right. >> So let's talk about today. We've NVME, Fabric ready, which I love NVME over Fabric. Connectivity getting 10 million IOPS to the server in order to take care of that. What are the practical use cases for that much performance? What type of workloads are we seeing? >> Where we see this going in is to data centers where they want to consolidate all of their workloads, all of their practices, all of their processes, on a single platform. 10 million IOPS means you will never have to think about if that array can support that workload. You will be able to support everything. And again, traditional apps, but also these emerging apps, but also mainframe. IBM i, file, all on the same system. >> So can we talk about that as opposed to, let's say you even compare it to another Dell family technology. We just had the team Sean Amay and his VMware customer talking about SAP HANA on XtremIO. XtremIO is really great for one-to-one application mapping, so that's as SAP HANA. So are you telling me that PowerMax is positioned that I can run SAP HANA and in addition to my other data center workloads and get similar performance? >> Absolutely, it is the massive consolidator. It's kind of an app hoarder. You can put anything on it that you've got. And it's block, it's file, and then it's also got support for mainframe and IBM i, which there's still a significant amount of that out there. >> So that's an interesting thing. You're having all of these traditional data services. Usually when we see tier zero type of arrays, Dell EMC had one just last year, there's no services because you just, it's either go really fast or moderately fast and data services. How do you guys do that? >> Yeah well the benefit of where we're coming from is that we built this on the platform of the flagship storage array that's been leading the industry for decades. So what we did is we took the foundation of what we had with VMAX, and we built from that this end-to-end NVME PowerMax. So you get all of that best-in-class hardware, that optimized software, but it comes with all the data services. So you get six nines availability, best-in-class data protection, resiliency, everything that you'd need, so you never have to worry. So this is truly built for your mission-critical applications. >> Yeah, so really interesting speeds and feeds. Let's talk about managing this box. VMAX has come a long way from the Symmetrix days, so much easier to manage. However, we're worried today about data tiering, moving workloads from one area to another. These analytics workloads move fast. How does PowerMax help with day two operations? >> So you've heard the mention of autonomous infrastructure, right? Really PowerMax is autonomous storage. So what is has is it has a built-in, real-time, machine learning engine. And that's designed to use pattern recognition. It actually looks at the IOs and it can determine in a sub-millisecond time, what data is hot, what data should be living where, which data should be compressed. It can optimize the data placement. It can optimize the data reduction. And we see this as a critical enabler to actually leveraging next-generation media in the most effective way. We see some folks out there talking about SCM and using it more as a cache. We're going to have SCM in the array, side-by-side with Flash. Now we know that the price point on that when it comes out the door is going to be more than Flash. So how do you cost-effectively use that? You have a machine learning engine that can analyze that data set and automatically place the data on that when it gets hot or before it even gets hot, and then move it off it when it needs to. So you can put in just as much as you need and no more than that. >> So let's talk about scale. You know I'm a typical storage ad man. I have my spreadsheet. I know what lines I map to what data and to what application. And I've statically managed this for the past 15 years. And it's served me well. How much better is PowerMax than my storage ad man? I can move two or three data sets a day from cache to Flash. >> Really what this enables from a storage administrator perspective, you can focus on much more strategic initiatives. You don't have to do the day-to-day management. You don't have to worry about what data's sending where. You don't have to worry about how much of the different media types you've put into that array. You just deploy it and it manages itself. You can focus on more tasks. The other part I wanted to mention is the fact that you heard Jeff mention this morning that we have Cloud.IQ in the portfolio. Cloud.IQ we're going to be bringing across the entire storage portfolio, including to PowerMax. So that will also really enable this Cloud-based monitoring predictive analytics to really take that to the next level as well. Simplify that even more. >> You know, I'd like to step back to the journey. More or less. When you start out on a project like this and you're reinventing, right, in a way. Do you set, how do you set the specs? You just ran off a really impressive array of capability. >> Caitlin: Yeah. >> Was that the initial goal line or how was that process, how do you manage that? How do you set those kinds of goals? And how do you get your teams to realize that kind of potential, and some people might look at you a little cross-eyed and say, are you kidding? >> Caitlin: Right, right. >> How are we going to get there? I don't know. (laughs) >> We always shoot for the moon. >> John: Right. >> So we always, this type of product takes well over a year to get into market. So you saw PowerMax Bob on stage there talking about it. So his team is the one that really brings this to market. They developed those requirements two years ago. And they were really looking to make sure that at this time, as soon as the technology curve is ready on NVME, we were there, right? So this just shipping with enterprise class, dual port, NVME drives. Those were not ready until right now. Right, those boxes start shipping next week. They are ready next week, right? So we're at the cutting edge of that. And that takes an extraordinary world-class engineering team. A product management team that understands our customers' requirements that we have today, 'cause we have thousands of customers, but more importantly is looking to what's also coming in the future. And then at some point in the process things do fall off, right? So we have even more coming in future releases as well. >> So let's talk connectivity into the box. How do I connect to this? Is this iSCSI, is this fiber channel? What connectivity-- >> So this is definitely fiber channel. And so our NVME over Fabric will be supported over fiber channel with this array. But we find with the install base with our VMAX install base especially they're very heavily invested in fiber channel today. So right now that's where we're still focused. 'Cause that's going to enable the most people to leverage it as quickly as possible. We're obviously looking at when it makes sense to have an IP-based protocol supported as well. >> So this storage is expensive on the back end. Talk to me about if data efficiency, dedup, are we coming out with. 'Cause a lot of these tier zero solutions don't have dedup out the box. >> Or they have it, but if you use it you can't actually get the performance that you paid for, right? >> There's no point in turning it on. >> Yeah, it's like yeah, we checked the box, but there's really no point. Yeah, so VMAX had compression. VMAX also had compression, and what we've done with PowerMax is we now have inline deduplication and compression. The secret to that is that it's a hardware-assisted. So it's designed to, that card actually will take in, it'll compress the data, and it also passes out the hashes you need for dedup. So that it's inline, it will not have a performance impact on the system. It can also be turned on and off by application and it can give you up to five-to-one data reduction. And you can leverage it with all your data services. Some competitive arrays, if you want to use encryption, sorry you can't actually use dedup. The way we've implemented it, you can actually do both the data reduction and the data services you need, especially encryption. >> So before we say goodbye, I'm just, I'm curious, when you see something like this get launched, right. Huge project. Year-long as you've been saying. And even further back in the making. Just from a personal standpoint, you get pumped? Are you, I would imagine-- >> Caitlin: I got to tell ya-- >> This is the end of a really long road for you. >> We have been worked, for the marketing team, we've been working on this for months. It is the best product I've ever launched. It's the best team I've ever worked with. In the past two days since I landed here to getting that keynote out the door has been so much adrenaline, built up, that we're just so excited to get this out there and share it with customers. >> And what's this done to the bar in your mind? Because you were here, now you're here. But tell me about this. What have you jumped over in your mind? >> We have set a very high bar. I'm not really sure what we're going to do at this point, right? From a product standpoint it is in a class by itself. There is just nothing else like it And from an overall what the team has delivered, from engineering all the way from my team, what we've brought together, what we've gotten from the executive, we've never done anything like it before. So we've set a high bar for ourselves, but we've jumped over some high bars before. So we've got some other plans in the future. >> I'm sorry go ahead. >> Let's not end the conversation too quickly. >> All right, all right, sure, all right. >> There is some-- >> He's got some burning questions. >> Yeah, I have burning, this is a big product. So I still have a lot of questions from a customer perspective. Let's talk data protection. You can't have mission-critical all this consolidation without data protection. >> Caitlin: Absolutely. >> What are the data protection features of the PowerMax? >> I'm so glad you asked. I spent a decade in data protection. It is a passionate topic of mine, right? So you look at data protection and kind of think of it as layered, within the array, so we have very efficient snapshot technology. You can take as many snaps as you need. Very, very efficient to take those. They don't take any extra space on them when you make those copies. >> Then can I use those as tertiary copies to actually perform, to point to workloads such as refreshing, QA, DAB, et cetera? >> Yeah, absolutely. You can mount those snapshots and leverage those for any type of use case. So it's not just for data protection. It's absolutely for active use as well. So it's kind of the on the array, and then the next level out is okay, how do I make a copy of that off the array? So the first one would be well do that to another PowerMax. So as you probably know, the VMAX really pioneered the entire primary storage replication concept. So we have certainly asynch if you have a longer distance, but a synchronous replication, but also Metro, if you have that truly active active-use case so, truly the gold standard in replication technologies. And our customers, it's one of the number one reasons why they say there is no other platform on the planet that they would ever use. And then, you go to the next level of we're really talking about backup. We have built in to PowerMax the capabilities to do a direct backup from PowerMax to a data domain. And that gets you that second protection copy also on a protection storage. So you have those multiple layers of protection. All the copies across all of the different places to ensure that have that operational recovery, disaster recovery in that array, and that the data's accessible at all times no matter what the scenario. >> So let's talk about what else we see. When we look at it, we go into our data center and you see a VMAX array, there's a big box with cabinets of shelves, and you're thinking, wow, this thing is rock solid. Look at the PowerMax. That thing is what about a six-- >> Caitlin: I think it's pretty cute, right? >> Yeah it's pretty cute. I love, that's a pretty array. (laughs) >> Yeah. >> You have one over there. So when you see a VMAX, it just gives you this feeling of comfort. PowerMax, let's talk about resiliency. Do we still have that same VMAX, rock solid, you go into a data center and you see two VMAX, and you're thinking this company's never going to go down. >> Caitlin: Right. >> What about PowerMax? >> Guess what? It is the same system. It's just a lot more compact. We have people consolidating from either VMAXs or competitive arrays, but they're in four racks and they come down into maybe half a rack. But you have all the same operating system, all the same data services, so you have non-disruptive upgrades. If you have to do a code upgrade across the whole array at the same time. You don't have to do rolling reboots of all the controllers. You can just upgrade that all at the same time. We have component-level fault isolation. So if a component fails, the whole controller doesn't go down. All you lose is that one little component on there until you're able to swap that out. So you have all of the resiliency that over six nines availability built into this array. Just like you did with the ones that used to be taking up a bit more floor tile space. The PowerMax is about 40% lower power consumption than you have with VMAX All Flash 'cause it can be supported in such a small footprint. >> So are we going to see PowerMax and converge system configurations? >> Yeah, absolutely. So if you're familiar with the VxBlock 1000, which we launched back in February, it will be available in a VxBlock 1000. And of course the big news on that is you have the flexibility to really choose any array. So it could be an X2 and a PowerMax in a VxBlock 1000. >> So that's curious. What is the, now that we have PowerMax, where's the position of the VMAX 250? >> So the, I'm glad you asked, 'cause it's an important thing to remember. VMAX All Flash is absolutely still around and we expect people to buy it for a good amount of time. The main reason being that the applications, the workloads, the customers, the data centers, that are buying these arrays, they have a very strict qualification policy. They take six, nine months, sometimes a year, to really qualify, even a new operating system. >> Keith: Right. >> Let alone a new platform. So we absolutely will be selling a lot of VMAX All Flash for the foreseeable future. >> Well, Caitlin, it's been a long time in the making, right? >> Absolutely. >> Huge day for you. >> Yes. >> So congratulations on that. >> Thank you, thank you. >> Great to have you here on the Cube. And best of luck, I'm sure, well you don't need it. Like I said, superior product, great start. And I wish you all the best down the road. >> Thank you. Hope to see you guys again soon. >> Caitlin Gordon. Now that'd be four. >> Yes, it'd be four. >> We'd love to have you back. Caitlin Gordon joining us from Dell EMC. PowerMax, the big launch coming just a couple hours ago here at Dell Technologies World 2018. Back with more live coverage here on the Cube after this short time out. (upbeat music)
SUMMARY :
Brought to you by Dell EMC Glad to have you live here on the Cube and the view of Venetian, first guest of the day, Caitlin Gordon, You're a Cube veteran. We'll give you a Cube sticker and find out what's so new about this. So hot off the presses. So let's just go back. So that means you can get all the way What are the practical use IBM i, file, all on the same system. So are you telling me that Absolutely, it is the How do you guys do that? So you get all of that from the Symmetrix days, So how do you cost-effectively use that? and to what application. You don't have to do the You know, I'd like to How are we going to get there? So his team is the one that connectivity into the box. enable the most people don't have dedup out the box. the data services you need, And even further back in the making. This is the end of a It is the best product I've ever launched. What have you jumped over in your mind? from the executive, we've never done Let's not end the So I still have a lot of questions So you look at data protection So it's kind of the on the array, and you see a VMAX I love, that's a pretty array. So when you see a VMAX, it just gives you all the same data services, so you have And of course the big news on that is So that's curious. So the, I'm glad you So we absolutely will be selling a lot Great to have you here on the Cube. Hope to see you guys again soon. Caitlin Gordon. We'd love to have you back.
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Zachary Musgrave & Chris Gordon, Yelp | Splunk .conf 2017
>> Narrator: Live from Washington D.C., it's theCUBE. Covering .conf2017. Brought to you by Splunk. >> Well welcome back here on theCUBE. We continue our coverage of .conf2017, we're in Washington D.C. Along with Dave Vellante, I'm John Walls. And Dave, you know what time it is, by the way? Just about? >> I don't know, this is the penultimate interview. >> It's almost five o'clock. >> Okay. >> And that means it's almost happy hour time. So I was thinking where might we go tonight, so-- >> There's an app for that. >> There was, and so I looked. It turns out that the Penny Whiskey Cafe is just two tenths of a mile from here. And you know how I knew that? >> How's the ratings on that? >> We got four. >> Four and half with 52. >> 52 reviews? >> Yeah, I feel good about that. >> Yeah, that's pretty good. That's a substantive base. >> I feel very solid with that one. We'll make it 53 in about a half hour. Of course I found it on Yelp. We have a couple of gentlemen from Yelp with us tonight. I don't have to tell you what Yelp does, it does everything for everybody, right. Zach Musgrave, technical lead, and Chris Gordon, software engineer at Yelp. Gentlemen, thanks for being here. And U can join us, by the way, later on, at the Penny Whiskey if you'd like to. First off, what are you doing here, right, at Splunk? What's Yelp and Splunk, what's that intersection all about? Zach, if you would. >> Sure, well Yelp uses Splunk for all sorts of purposes. Operational, intelligence, business metrics, pretty much any sort of analytics from event driven data that you can really think of, Yelp has found a way, and our engineers have found a way to get that into Splunk and derive business value from it. So Chris and I are actually here, we just gave a breakout session at .conf, talking about how we find strong business value and how we quantify that value and mutate our Splunk cluster to really drive that. >> Okay. >> So, so how do you find value then, I mean, what was? >> It's hard. Chris was one of the people who really, really drove this for us. And when we looked at this, you know I once had an engineer who came up to our team, we maintain Splunk amongst other things, and the engineer said can I ingest 10 terabytes of data a day into Splunk and then keep it forever? And I said, um, please don't. And then we talked a bit more about what that engineer was actually trying to do and why they needed this massive amount of data, and we found a better way that was much more efficient. And then where we didn't need to keep all the data forever. So, by being able to have those conversations and to quantify with the data you're already ingesting into Splunk, being able to quanitfy that and actually show how many people were searching this, how's it being used, what's the depth of the search look like, how far back are they looking in time. You can really optimize your Splunk cluster to get a lot more business value than just naively setting it up and turning it on. >> So you weren't taking a brute force approach, you were smarter about that, but you weren't deduping, you were identifying the data that was not necessary to keep, did I get that right? >> Correct. Yeah, we essentially kind of identified what are highest cost per search logs, which we basically just totaled up how many times each log was searched, and then tried to quantify how much each logs was costing us. And then this ended up being a really good metric for figuring out what we'd want to remove or something that was a candidate for dislodging the data somehow. >> So, you guys gave a talk today. We were talking off camera about pricing, that's not something you guys get involved in, but I would categorize this as sort of how do you get the most out of that asset, called Splunk, right. Is that sort of the >> Exactly. >> theme of your talk, right? >> Yeah. We talk a lot about expected value amongst our team, and in the talk we just gave. And we don't ever think about this as, oh do this so that you can spend less money on Splunk or on your infrastructure that's backing Splunk. Think about is more as we have this right now and we can utilize it more effectively. We can get more value out of what we already have. >> Okay, so, I wonder if we could just talk a little bit about your environment. We know you run on AWS. How does that cloud fit in with Splunk, paint a picture for us, if you would. What does it all look like? >> Yeah, so we have two clusters actually. One is the high value, high quality of service cluster, it's the larger generic, we call it generic prod, and then we have another one, where we kind of have our more verbose, maybe slightly less valuable per log cluster. And this runs on a D2, which is just instant storage. And then the higher performance cluster runs all on a GP2. So it's basically just SSDs. And we also do, we also have four copies of each log and we have two searchable copies of each log, so it's pretty well replicated. >> Dave: Okay, so that's how you protect the data. >> Yeah. >> Is to make copies, in what, in different zones, or? >> Yeah, we have two copies of each log in each availability zone, and then one searchable copy of each log in each availability zone. >> And you guys are cloud natives, all cloud, just out of school and graduate school. So you talked about infrastructure as code. You don't do any of that on-prem stuff, you're not like installing gear. And so it's not part of your lexicon, right? >> No. >> Okay. So I want to do a little editorial thing. Kristen Nicole, our managing editor, sent the note around today saying 101s get the best traffic on the website. So I want to do a little DevOps 101, okay. Even though, it's second nature to you, and a lot of people in our audience know what it is. How do you describe DevOps? Give us the 101 on DevOps. >> Okay so, DevOps is a complicated thing, but and occasionally you see it as like a role on like a job board or something. And that always strikes me as odd, because it's not really a role. Like it's a philosophy moreso. The way that I always see it, is it used to be like pre DevOps, was the software developers make a thing, and then they throw it over the fence, and operations just picks it up. And they're like well what do we do with this, and deploy it, okay, good luck. And so with this result in a sort of an us against them mentality, where the developers aren't incentivized to really make it resilient, or really document it well, and operations and the sys admins are not incentivized to really be flexible and to be really hard charging and move quickly, because they're the ones who are going to be on call for whatever the developers made. DevOps is a we, instead of an us verses them. So for example, product teams have an on-call rotation. Operations and sys admins write code. There are still definitely specializations, but it all comes together in a much more holistic manner. >> Okay, and the ops guys will write code, as opposed to hacking code, messing up your code, throwing it back over the fence, and saying hey your code doesn't work. >> Exactly. >> And then you say well it worked when I gave it to you. And then like you said that sort of finger pointing. >> We are totally done with works on my machine, it's over. No more. >> Okay, and the benefits obviously are higher quality, faster time to market, less food fighting. >> Yup, exactly. In the old model you'd have a new deployment of like a website like maybe once a week or maybe even once a month. Yelp deploys multiple times everyday over and over again. And each one of those is going to include changes from a dozen different engineers. So we need to be agile in that manner, just like with our Splunk cluster. >> I mean you guys are relatively new, four years and two years, perspectively. But these days it's a long time. How would you describe your Splunk journey. Where did it start and where do you want to take it? >> I would say it started, you actually had Kris Wehner on here last year, and he talked a lot about it. He was the VP of engineering at SeatMe. And he kind of got Yelp onto the whole Splunk train. And at that point it was used mostly by SeatMe and everyone at Yelp was like oh this is fantastic, we want to use this. And we started basically migrating it to our VPC. And have generally, we're starting to now get everything going, get all the kinks worked out, and really now we're trying to see where we can provide the most value and make things as easy as possible for our developers to add logs and add searches and get what they need out of it. >> So what kind of use cases are you envisioning, and where are you getting value out of it? >> So we have our operations teams get a lot of value out of it when there's some outage happening. And it's really useful for them to be able to just look at the access logs and see what's going on. And Splunk makes that very easy. And we also get a lot of value out of Yelp's application logs. Splunk has been great for figuring out when something's not right. And allowing us to dig in further. >> So yeah, at the end of the day, as consumers, what does this mean to us, ultimately? Like our searches are faster, searches are more refined, searches are more accurate? What does it mean to me at the end of the day that you're enabling what activity through this technology. >> Dave: Yeah, it'll be more secure? >> Yeah, what does it mean? >> As an end user of Yelp? >> Yes. >> So, I'll give you one example that always sticks out in my mind. So I don't know if you all know this, but you can actually do things like order food via Yelp, you can make appointments via Yelp, even with like a dentist. You can beauty appointments, all sorts of personal services. >> Hair salon came up today actually, when I was looking for a bar. >> Absolutely. That's not supposed to happen. >> Dave: Well that was the Penny Whiskey Cafe. >> You never know, but what ever's next door I don't know. >> Can you get a haircut while you drink? >> Hair salons in the District are pretty impressive. >> I wasn't planning on it, no. But anyway, I'm sorry. >> Anyway, so we work with a lot of external partners to enable all these different integrations, right. So you press start order, and then eventually you see the menu, and then you add some stuff to your cart, and then you have to pay. And so if you haven't given us your credit card information yet, then you have to enter that, and that has to go to a payment processor, the order of course has to go out to the partner who's going to fulfill your order, and so on. So there's this pipeline of many different micro services plus the main Yelp application, plus this partner who's actually fulfilling your order, plus the payment processor, and so on, and so on. And it ends up with this really complicated state machine. So the way that actually works under the hood, to be very simplistic, is there's a unique order identifier that is assigned to you when you start the order. And then that passed through the whole process. So at every step in this process a bunch of events are emitted out of the various parts of the pipeline and into Splunk, where they're then matched to show that your order is progressing. And the order didn't get stuck. Because you know what's really sad is when you order food and it doesn't show up. So we really have to guard against that. >> Yeah, we hate that. >> Yeah, everybody does. So it's really important that we're able to unify this data, from all these different places, Splunk's really great for that, and to be able to then alert on that and page somebody and say hey, something's not quite right here, we have hungry folks. >> So while I have the smartest guys that we've interviewed all week here, you mentioned, >> Please. You mentioned, aw shucks, I know. You mentioned state machine. Are you playing around with functional programming, so called server lists, probably don't like that word either, but what are you doing there? Are you finding sort of new applications in use cases for so called server lists? >> I would say not so much. I don't know, is anyone at Yelp doing that? >> Yeah, there's some Lambda stuff going on. Like core back end is doing that work right now. A lot of our infrastructure is actually build up before the AWS Lambdas were a thing. So we found other ways to do that, and we have this really cool internal platform as a service, it's a docker, and some scheduling stuff on top of that. So a lot of things, like it's really easy to just launch a batch job in there. And it takes away some of the need for the true server lists. >> Well the reason I ask is because people are saying a lot of the state list IoT apps are going to use that sort of Lambda or homegrown stuff. And I'm not sure what the play is for Yelp in Internet of Things. I would imagine there's actually a play there for you guys though, and I'm curious as to the data angle, and maybe where Splunk might fit in. >> I'm certain that we're going to be using Splunk to read data from all of those different components as they're being launched. I know that there's been a couple early forays into the Lambda space that I've seen go by in code reviews and everything. But of course, with Splunk itself we can get data out of those. So as that happens, like we already have all our pipe lining set up. And it'll be pretty easy for them to analyze their self with Splunk. >> What gets you young folks excited these days? What keeps you enthralled and passionate? What do you look for? >> I don't know I think just in general anything that empowers you to get a lot done without having to fight it constantly. And general DevOps tools have been getting really good at that recently. And yeah, I would say anything that empowers you, gives you the feeling that you can do anything really. >> Yeah, all of the infrastructure is code stuff that's going on right now. So one of the pipelines that we use to get data out of Amazon S3, but it passes notifications through this S3 event notifications to Amazon SNS, to Amazon SQS, to our Splunk forwarders. And so that's a very complicated pipeline. And you have to set it all up, it works really well, but here's the cool part. That's all defined in code. And so this means that if you set up a new integration there's a code review. And we have some verification and validation that it's correct. And furthermore, if anything goes wrong with it, we can just hit a button and it recreates itself. That's what gets me happy. When tools get in my way that's not so good. >> Well and it just leaves more time for higher value activities and that's exciting. the transformation in infrastructure over the last five years has just been mind boggling. So, thanks you guys. >> It does. It does give me a lot of pleasure when something can go catastrophically wrong, and then just like, oh wait, it's self healing, all it can take is give three plays fine. And we're all dandy. >> Well to Dave's point, while I was off camera I did a search on the two smartest guys in the room. And it said one is six feet away the other one is seven feet away, so Yelp works, I mean it really does. But thanks for the time. It's been interesting. Next generation, right? So far over us. >> Yeah, I know. It's kind of depressing, but I love it. (laughing) >> Very good, thanks guys. >> Thank you so much. >> Back with more, here on theCUBE at .conf2017. We are live, Washington D.C. >> Dave: I've kind of had it with millennial. (upbeat music)
SUMMARY :
Brought to you by Splunk. And Dave, you know what time it is, by the way? And that means it's almost happy hour time. And you know how I knew that? Yeah, that's pretty good. I don't have to tell you what Yelp does, from event driven data that you can really think of, and to quantify with the data And then this ended up being a really good metric as sort of how do you get the most out of that asset, and in the talk we just gave. We know you run on AWS. and then we have another one, Yeah, we have two copies of each log And you guys are cloud natives, all cloud, and a lot of people in our audience know what it is. and operations and the sys admins Okay, and the ops guys will write code, And then you say We are totally done with works on my machine, it's over. Okay, and the benefits obviously are And each one of those is going to include changes How would you describe your Splunk journey. And he kind of got Yelp onto the whole Splunk train. And we also get a lot of value What does it mean to me at the end of the day So I don't know if you all know this, Hair salon came up today actually, That's not supposed to happen. but what ever's next door I don't know. Hair salons in the District I wasn't planning on it, and then you add some stuff to your cart, and to be able to then alert on that but what are you doing there? I don't know, is anyone at Yelp doing that? And it takes away some of the need and I'm curious as to the data angle, And it'll be pretty easy for them to analyze anything that empowers you to get a lot done And so this means that if you set up Well and it just leaves more time and then just like, oh wait, And it said one is six feet away the other one It's kind of depressing, but I love it. Back with more, here on theCUBE at .conf2017. Dave: I've kind of had it with millennial.
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Ajay Gupta, State of California DMV | UiPath Forward 5
>>The Cube presents UI Path Forward five. Brought to you by UI Path. >>We're back the cube's coverage of UI path forward. Five. And we're live. Dave Velante with Dave Nicholson. AJ Gupta is here. He's the Chief Digital Transformation Officer at the Motor Vehicles of California dmv. Welcome Jay. Good to see you. >>Thank you. >>Good to see you. Wow, you, you have an interesting job. I would just say, you know, I've been to going to conferences for a long time. I remember early last decade, Frank Sluman put up a slide. People ho hanging out, waiting outside the California dmv. You were the butt of many jokes, but we have a happy customer here, so we're gonna get it to your taste >>Of it. Yeah, very happy >>Customer, obviously transform the organization. I think it's pretty clear from our conversations that that automation has played a role in that. But first of all, tell us about yourself, your role and what's going on at the dmv. >>Sure. Myself, a j Gupta, I am the Chief Digital Transformation Officer at the dmv. Somewhat of i, one would say a made up title, but Governor's office asked me, Okay, we need help. And that's what >>Your title though? >>Yeah, yeah. So I'm like, well we are doing business and technology transformation. So that's, that's what I've been doing for the last three years at the dmv. Before that I was in private sector for 25 years, decided first time to give back cuz I was mostly doing public sector consulting. So here I am. >>Okay. So you knew the industry and that's cool that you wanted to give back because I mean obviously you just, in talking off camera, you're smart, you're very cogent and you know, a lot of times people in the private sector, they don't want to go work in the, in the public sector unless they're, unless they're power crazy, you know? Anyway, so speaking with David Nicholson, the experience has gone from really crappy to really great. I mean, take >>It from here. Yeah. Well, am I gonna be, I'm, because I'm from California, I was just, I was just, you know, we >>Got a dual case study >>Eloquently about, about the, the, the change that's happened just in, just in terms of simple things like a registration renewal. It used to be go online and pray and weed through things and now it's very simple, very, very fast. Tell us more about, about some of the things that you've done in the area of automation that have increased the percentage of things that could be done online without visiting a field office. Just as an >>Example. Yeah, what's the story? >>Yeah, so first of all, thank you for saying nice things about dmv, you as a customer. It means a lot because we have been very deliberately working towards solving all customer po pain points, whether it's in person experiences, online call centers, kiosks, so all across the channels. So we started our journey, myself and director Steve Gordon about three years ago, almost at the same time with the goal of making Department of Mo no motor vehicles in California as the best retail experience in the nation across industries. So that's our goal, right? Not there yet, but we are working towards it. So for, for our in person channels, which is what you may be familiar with, first of all, we wanna make sure brick and click and call all the customer journeys can be done across the channels. You can decide to start journey at one place, finish at another place. >>All that is very deliberate. We are also trying to make sure you don't have to come to field office at all. We would welcome you to come, we love you, but we don't want you to be there. You have better things to do for the economy. We want you to do that instead of showing up in the field office, being in the weight line. So that's number one. Creating more digital channels has been the key. We have created virtual field office. That's something that you would become familiar with if you are not as a DMV customer. During Covid, the goal was we provide almost all the services. We connect our technicians to the customer who are in need of a live conversation or a email or a text or a, or a SMS conversation or chat conversation in multiple languages or a video call, right? >>So we were able to accomplish that while Covid was going on, while the riots were going on. Those of your, you know about that, we, our offices were shut down. We created this channel, which we are continuing because it's a great disaster recovery business continuity channel, but also it can help keep people away from field office during peak hours. So that's been very deliberate. We have also added additional online services using bots. So we have created these web and process bots that actually let you do the intake, right? You, we could set up a new service in less than four weeks, a brand new service online. We have set up a brand new IVR service on call centers in less than a month for our seniors who didn't want to come to the field office and they were required certain pieces of information and we were able to provide that for our customers by creating this channel in less than less than four. >>And the pandemic was an accelerant to this was, was it the catalyst really? And then you guys compressed it? Or were, had you already started on the >>Well, we were >>Ready. I mean you, but you came on right? Just about just before the pandemic. >>Yeah. Yeah. So I came on in 2019, pandemic started in 2020 early. So we got lucky a little bit because we had a head start at, I was already working with u UI paths and we had come up with design patterns that we gonna take this journey for all DMV channels with using UiPath. So it was about timing that when it happened, it accelerated the need and it accelerated the actual work. I was thinking, I'll have a one year plan. I executed all of the one year plan items in less than two months out of necessity. So it accelerated definitely the execution of my plan. >>So when you talk about the chat channel, is that bots, is that humans or a combination? Yeah, >>It's a, it's a combination of it. I would say more AI than bots. Bots to the service fulfillment. So there is the user interaction where you have, you're saying something, the, the chat answers those questions, but then if you want something, hey, I want my, my registration renewed, right? It would take you to the right channel. And this is something we do today on our IVR channel. If you call in the DMV number in California, you'll see that your registration renewal is all automatic. You also have a AI listening to it. But also when you are saying, Yep, I wanna do it, then bot triggers certain aspects of the service fulfillment because our legacy is still sitting about 60 years old and we are able to still provide this modern facade for our customers with no gap and as quickly as possible within a month's time. How >>Many DMVs are in the state? >>Okay, so we have 230 different field locations out of which 180 are available for general public services. >>Okay. So and then you're, you're creating a digital overlay that's right >>To all of >>That, right? >>Yeah, it's digital and virtual overlay, right? Digital is fully self-service. Bots can do all your processing automation, can do all the processing. AI can do all the processing, but then you have virtual channels where you have customer interacting with the technicians or technicians virtually. But once a technician is done solving the problem, they click a button and bot does rest of the work for the technician. So that's where we are able to get some back office efficiency and transaction reduction. >>When was the last time you walked into a bank? >>Oh man. >>I mean, is that where we're going here where you just don't have to >>Go into the branch and that is the goal. In fact, we already have a starting point. I mean, just like you have ATM machines, we have kiosks already that do some of this automation work for us today. The goal is to not have to have to, unless you really want to, We actually set up these personas. One of them was high touch Henry. He likes to go to the field office and talk to people. We are there for them. But for the millennials, for the people who are like, I don't have time. I wanna like quickly finish this work off hours 24 by seven, which is where bots come in. They do not have weekends, HR complaint, they don't have overtime. They're able to solve these problems for me, 24 >>By seven. And what's the scope of your, like how many automations, how many bots? Can you give us a sense? >>Sure. So right now we are sitting at 36 different use cases. We have collected six point of eight point, well, we have saved 8.8 million just using the bots overall savings. If you were to look at virtual field office, which bots are part of, we have collected 388 million so far in that particular channel bots. I've also saved paper. I've saved a million sheets of paper through the bot, which I'm trying to remember how many trees it equates to, but it's a whole lot of trees that I've saved. And >>How many bots are we talking about? >>So it's 36 different use cases. So 36 >>Bots? >>Well, no, there's more bots I wanna say. So we are running at 85% efficiency, 50 bots. Oh wow. Yeah. >>Wow. Okay. So you, you asked the question about, you know, when was the last time someone was in a bank? The last time I was in a bank it was to deposit, you know, more than $10,000 in cash because of a cash transaction. Someone bought a car from me. It was more of a nuisance. I felt like I was being treated like a criminal. I was very clear what I was doing. I had just paid off a loan with that bank and I was giving them the cash for that transaction as opposed to the DMV transaction transferring title. That was easy. The DMV part was easier than the bank. And you're trying to make it even easier and it shouldn't, it shouldn't be that way. Yes. Right. But, but I, I have a, I have a question for you on, on that bot implementation. Can you give us, you've sort of give it us examples of how they interact. Yeah. But as your kind of prototypical California driver's license holder, how has that improved a specific transaction that I would be involved with? Can >>You, so well you as a Californian and you as a taxpayer, you as a Californian getting services and you as a taxpayer getting the most out of the money Okay. That the DMV spending on providing services, Right. Both are benefits to you. Sure. So bots have benefited in both of those areas. If you were used to the DMV three years ago, there was a whole lot of paper involved. You gotta fill this form out, you gotta fill this other form out and you gotta go to dmv. Oh by the way, your form, you didn't bring this thing with you. Your form has issues. We are calculated that about 30% of paper workloads are wasted because they just have bad data, right? There is no control. There's nobody telling you, hey, do this. Right. Even dates could be wrong, names could be wrong fields, maybe incomplete and such. >>So we were able to automate a whole lot of that by creating self-service channels, which are accelerated by bot. So we have these web acceleration platforms that collect the data, bots do the validation, they also verify the information, give you real time feedback or near real time feedback that hey, this is what you need to change. This is when you need to verify. So all the business rules are in the bot. And then once you're done, it'll commit the information to our legacy systems, which wouldn't have been possible unless a technician was punching it in manually. So there is a third cohort of Californians, which is our employees. We have 10,000 of those. They, I don't want them to get carpal tunnel. I want them to make sure they're spending more time thinking and helping our customers, looking at the customers rather than typing things. And that's what we are able to accomplish with the bots where you press that one button, which will have required maybe 50 more keystrokes and that's gone. And now you're saving time, you're also saving the effort and the attention loss of serving the best. >>Jay, what does it take to get a new process on board? So I'm thinking about real id, I just went through that in Massachusetts. I took, it was gonna be months to get to the dmv. So I ended up going through a aaa, had to get all these documents, I uploaded all the documents. Of course when I showed up, none were there. Thankfully I had backup copies. But it was really a pleasant experience. Are you, describe what you're doing with real ID and what role bots play? >>Yeah, sure. So with real id, what we are doing today and what I, what we'll be doing in the future, so I can talk about both. What we are doing today is that we are aligning most of the work to be done upfront by the customer. Because real ID is a complex transaction. You've gotta have four different pieces of documentation. You need to provide your information, it needs to match our records. And then you show up to the field office. And by the way, oh man, I did not upload this information. We are getting about 15 to 17% returns customers. And that's a whole lot of time. Every single mile our customer travels to the DMV office, which averages to about 13 miles. In my calculation for average customer, it's a dollar spent in carbon footprint in the time lost in the technician time trying to triage out some other things. So you're talking $26 per visit to the economy. >>Yeah. An amazing frustration, Yes. >>That has to come back and, and our customer satisfaction scores, which we really like to track, goes down right away. So in general, for real, id, what we have been, what we have done is created bunch of self-service channels, which are accelerated by workflow engines, by AI and by bots to collect the documentation, verify the documentation against external systems because we actually connect with Department of Homeland Security verify, you know, what's your passport about? We look at your picture and we verify that yep, it is truly a passport and yours and not your wives. Right? Or not a picture of a dog. And it's actually truly you, right? I mean, people do all kind of fun stuff by mistake or intentionally. So we wanna make sure we save time for our customer, we save time for our, for our employees, and we have zero returns required when employees, where customer shows up, which by the way is requirement right now. But the Department of Homeland Security is in a rule making process. And we are hopeful, very hopeful at this point in time that we'll be able to take the entire experience and get it done from home. And that'll give us a whole lot more efficiency, as you can imagine. And bots are at the tail end of it, committing all the data and transactions into our systems faster and with more accuracy. >>That's a great story. I mean, really congratulations and, and I guess I'll leave it. Last question is, where do you want to take this? What's the, what's your roadmap look like? What's your runway look like? Is it, is there endless opportunities to automate at the state or do you see a sort of light at the end of the tunnel? >>Sure. So there is a thing I shared in the previous session that I was in, which is be modern while we modernize. So that's been the goal with the bot. They are integral part of my transition architecture as I modernize the entire dmv, bring them from 90 60, bringing us from 1960 to 2022 or even 2025 and do it now, right? So bots are able to get me to a place where customers expectations are managed. They are getting their online, they're getting their mobile experience, they are avoiding making field off his trips and avoiding any kind of paper based processing right? For our employees and customers as well. So bots are serving that need today as part of the transition strategy going from 1960 to 2022 in the future. They're continue gonna continue to service. I think it's one thing that was talked about by the previous sessions today that we, they, they're looking at empowering the employees to do their own work back office work also in a full automation way and self-power them to automate their own processes. So that's one of the strategies we're gonna look for. But also we'll continue to have a strategy where we need to remain nimble with upcoming needs and have a faster go to market market plan using the bot. >>Outstanding. Well thanks so much for sharing your, your story and, and thanks for helping Dave. >>Real life testimony. I never, never thought I'd be coming on to praise the California dmv. Here I am and it's legit. Yeah, >>Well done. Can I, can I make an introduction to our Massachusetts colleagues? >>Good to, well actually we have, we have been working with state of New York, Massachusetts, Nevara, Arizona. So goal is to share but also learn from >>That. Help us out, help us out. >>But nice to be here, >>Great >>To have you and looking for feedback next time you was at dmv. >>All right. Oh, absolutely. Yeah. Get that, fill out that NPS score. All right. Thank you for watching. This is Dave Valante for Dave Nicholson. Forward five UI customer conference from the Venetian in Las Vegas. We'll be right back.
SUMMARY :
Brought to you by Officer at the Motor Vehicles of California dmv. I would just say, you know, Yeah, very happy But first of all, tell us about yourself, at the dmv. So I'm like, well we are doing business and technology transformation. you just, in talking off camera, you're smart, you're very cogent and you know, I was just, you know, we in the area of automation that have increased the percentage of things that could be done Yeah, what's the story? So for, for our in person channels, which is what you may be familiar with, first of During Covid, the goal was we provide almost So we were able to accomplish that while Covid was going on, while the riots were Just about just before the pandemic. So it accelerated definitely the But also when you are saying, Yep, I wanna do it, then bot triggers Okay, so we have 230 different field locations out of which 180 are So that's where we are able to get some back office efficiency and transaction reduction. The goal is to not have to have to, unless you really want to, Can you give us a sense? If you were to look at virtual field office, which bots are So it's 36 different use cases. So we are running at 85% efficiency, The last time I was in a bank it was to deposit, you know, more than $10,000 in cash So bots have benefited in both of those areas. And that's what we are able to accomplish with the bots where you press that one button, which will have required maybe 50 So I ended up going through a aaa, had to get all these documents, I uploaded all the documents. And then you show up to the field office. external systems because we actually connect with Department of Homeland Security verify, you know, what's your passport about? Last question is, where do you want to take this? So that's been the goal with the bot. Well thanks so much for sharing your, your story and, and thanks for helping I never, never thought I'd be coming on to praise the California dmv. Can I, can I make an introduction to our Massachusetts colleagues? So goal is to share but also learn from Thank you for watching.
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Breaking Analysis: What Black Hat '22 tells us about securing the Supercloud
>> From theCUBE Studios in Palo Alto in Boston, bringing you data driven insights from theCUBE and ETR, This is "Breaking Analysis with Dave Vellante". >> Black Hat 22 was held in Las Vegas last week, the same time as theCUBE Supercloud event. Unlike AWS re:Inforce where words are carefully chosen to put a positive spin on security, Black Hat exposes all the warts of cyber and openly discusses its hard truths. It's a conference that's attended by technical experts who proudly share some of the vulnerabilities they've discovered, and, of course, by numerous vendors marketing their products and services. Hello, and welcome to this week's Wikibon CUBE Insights powered by ETR. In this "Breaking Analysis", we summarize what we learned from discussions with several people who attended Black Hat and our analysis from reviewing dozens of keynotes, articles, sessions, and data from a recent Black Hat Attendees Survey conducted by Black Hat and Informa, and we'll end with the discussion of what it all means for the challenges around securing the supercloud. Now, I personally did not attend, but as I said at the top, we reviewed a lot of content from the event which is renowned for its hundreds of sessions, breakouts, and strong technical content that is, as they say, unvarnished. Chris Krebs, the former director of Us cybersecurity and infrastructure security agency, CISA, he gave the keynote, and he spoke about the increasing complexity of tech stacks and the ripple effects that that has on organizational risk. Risk was a big theme at the event. Where re:Inforce tends to emphasize, again, the positive state of cybersecurity, it could be said that Black Hat, as the name implies, focuses on the other end of the spectrum. Risk, as a major theme of the event at the show, got a lot of attention. Now, there was a lot of talk, as always, about the expanded threat service, you hear that at any event that's focused on cybersecurity, and tons of emphasis on supply chain risk as a relatively new threat that's come to the CISO's minds. Now, there was also plenty of discussion about hybrid work and how remote work has dramatically increased business risk. According to data from in Intel 471's Mark Arena, the previously mentioned Black Hat Attendee Survey showed that compromise credentials posed the number one source of risk followed by infrastructure vulnerabilities and supply chain risks, so a couple of surveys here that we're citing, and we'll come back to that in a moment. At an MIT cybersecurity conference earlier last decade, theCUBE had a hypothetical conversation with former Boston Globe war correspondent, Charles Sennott, about the future of war and the role of cyber. We had similar discussions with Dr. Robert Gates on theCUBE at a ServiceNow event in 2016. At Black Hat, these discussions went well beyond the theoretical with actual data from the war in Ukraine. It's clear that modern wars are and will be supported by cyber, but the takeaways are that they will be highly situational, targeted, and unpredictable because in combat scenarios, anything can happen. People aren't necessarily at their keyboards. Now, the role of AI was certainly discussed as it is at every conference, and particularly cyber conferences. You know, it was somewhat dissed as over hyped, not surprisingly, but while AI is not a panacea to cyber exposure, automation and machine intelligence can definitely augment, what appear to be and have been stressed out, security teams can do this by recommending actions and taking other helpful types of data and presenting it in a curated form that can streamline the job of the SecOps team. Now, most cyber defenses are still going to be based on tried and true monitoring and telemetry data and log analysis and curating known signatures and analyzing consolidated data, but increasingly, AI will help with the unknowns, i.e. zero-day threats and threat actor behaviors after infiltration. Now, finally, while much lip service was given to collaboration and public-private partnerships, especially after Stuxsnet was revealed early last decade, the real truth is that threat intelligence in the private sector is still evolving. In particular, the industry, mid decade, really tried to commercially exploit proprietary intelligence and, you know, do private things like private reporting and monetize that, but attitudes toward collaboration are trending in a positive direction was one of the sort of outcomes that we heard at Black Hat. Public-private partnerships are being both mandated by government, and there seems to be a willingness to work together to fight an increasingly capable adversary. These things are definitely on the rise. Now, without this type of collaboration, securing the supercloud is going to become much more challenging and confined to narrow solutions. and we're going to talk about that little later in the segment. Okay, let's look at some of the attendees survey data from Black Hat. Just under 200 really serious security pros took the survey, so not enough to slice and dice by hair color, eye color, height, weight, and favorite movie genre, but enough to extract high level takeaways. You know, these strongly agree or disagree survey responses can sometimes give vanilla outputs, but let's look for the ones where very few respondents strongly agree or disagree with a statement or those that overwhelmingly strongly agree or somewhat agree. So it's clear from this that the respondents believe the following, one, your credentials are out there and available to criminals. Very few people thought that that was, you know, unavoidable. Second, remote work is here to stay, and third, nobody was willing to really jinx their firms and say that they strongly disagree that they'll have to respond to a major cybersecurity incident within the next 12 months. Now, as we've reported extensively, COVID has permanently changed the cybersecurity landscape and the CISO's priorities and playbook. Check out this data that queries respondents on the pandemic's impact on cybersecurity, new requirements to secure remote workers, more cloud, more threats from remote systems and remote users, and a shift away from perimeter defenses that are no longer as effective, e.g. firewall appliances. Note, however, the fifth response that's down there highlighted in green. It shows a meaningful drop in the percentage of remote workers that are disregarding corporate security policy, still too many, but 10 percentage points down from 2021 survey. Now, as we've said many times, bad user behavior will trump good security technology virtually every time. Consistent with the commentary from Mark Arena's Intel 471 threat report, fishing for credentials is the number one concern cited in the Black Hat Attendees Survey. This is a people and process problem more than a technology issue. Yes, using multifactor authentication, changing passwords, you know, using unique passwords, using password managers, et cetera, they're all great things, but if it's too hard for users to implement these things, they won't do it, they'll remain exposed, and their organizations will remain exposed. Number two in the graphic, sophisticated attacks that could expose vulnerabilities in the security infrastructure, again, consistent with the Intel 471 data, and three, supply chain risks, again, consistent with Mark Arena's commentary. Ask most CISOs their number one problem, and they'll tell you, "It's a lack of talent." That'll be on the top of their list. So it's no surprise that 63% of survey respondents believe they don't have the security staff necessary to defend against cyber threats. This speaks to the rise of managed security service providers that we've talked about previously on "Breaking Analysis". We've seen estimates that less than 50% of organizations in the US have a SOC, and we see those firms as ripe for MSSP support as well as larger firms augmenting staff with managed service providers. Now, after re:Invent, we put forth this conceptual model that discussed how the cloud was becoming the first line of defense for CISOs, and DevOps was being asked to do more, things like securing the runtime, the containers, the platform, et cetera, and audit was kind of that last line of defense. So a couple things we picked up from Black Hat which are consistent with this shift and some that are somewhat new, first, is getting visibility across the expanded threat surface was a big theme at Black Hat. This makes it even harder to identify risk, of course, this being the expanded threat surface. It's one thing to know that there's a vulnerability somewhere. It's another thing to determine the severity of the risk, but understanding how easy or difficult it is to exploit that vulnerability and how to prioritize action around that. Vulnerability is increasingly complex for CISOs as the security landscape gets complexified. So what's happening is the SOC, if there even is one at the organization, is becoming federated. No longer can there be one ivory tower that's the magic god room of data and threat detection and analysis. Rather, the SOC is becoming distributed following the data, and as we just mentioned, the SOC is being augmented by the cloud provider and the managed service providers, the MSSPs. So there's a lot of critical security data that is decentralized and this will necessitate a new cyber data model where data can be synchronized and shared across a federation of SOCs, if you will, or mini SOCs or SOC capabilities that live in and/or embedded in an organization's ecosystem. Now, to this point about cloud being the first line of defense, let's turn to a story from ETR that came out of our colleague Eric Bradley's insight in a one-on-one he did with a senior IR person at a manufacturing firm. In a piece that ETR published called "Saved by Zscaler", check out this comment. Quote, "As the last layer, we are filtering all the outgoing internet traffic through Zscaler. And when an attacker is already on your network, and they're trying to communicate with the outside to exchange encryption keys, Zscaler is already blocking the traffic. It happened to us. It happened and we were saved by Zscaler." So that's pretty cool. So not only is the cloud the first line of defense, as we sort of depicted in that previous graphic, here's an example where it's also the last line of defense. Now, let's end on what this all means to securing the supercloud. At our Supercloud 22 event last week in our Palo Alto CUBE Studios, we had a session on this topic on supercloud, securing the supercloud. Security, in our view, is going to be one of the most important and difficult challenges for the idea of supercloud to become real. We reviewed in last week's "Breaking Analysis" a detailed discussion with Snowflake co-founder and president of products, Benoit Dageville, how his company approaches security in their data cloud, what we call a superdata cloud. Snowflake doesn't use the term supercloud. They use the term datacloud, but what if you don't have the focus, the engineering depth, and the bank roll that Snowflake has? Does that mean superclouds will only be developed by those companies with deep pockets and enormous resources? Well, that's certainly possible, but on the securing the supercloud panel, we had three technical experts, Gee Rittenhouse of Skyhigh Security, Piyush Sharrma who's the founder of Accurics who sold to Tenable, and Tony Kueh, who's the former Head of Product at VMware. Now, John Furrier asked each of them, "What is missing? What's it going to take to secure the supercloud? What has to happen?" Here's what they said. Play the clip. >> This is the final question. We have one minute left. I wish we had more time. This is a great panel. We'll bring you guys back for sure after the event. What one thing needs to happen to unify or get through the other side of this fragmentation and then the challenges for supercloud? Because remember, the enterprise equation is solve complexity with more complexity. Well, that's not what the market wants. They want simplicity. They want SaaS. They want ease of use. They want infrastructure risk code. What has to happen? What do you think, each of you? >> So I can start, and extending to the previous conversation, I think we need a consortium. We need a framework that defines that if you really want to operate on supercloud, these are the 10 things that you must follow. It doesn't matter whether you take AWS, Slash, or TCP or you have all, and you will have the on-prem also, which means that it has to follow a pattern, and that pattern is what is required for supercloud, in my opinion. Otherwise, security is going everywhere. They're like they have to fix everything, find everything, and so on and so forth. It's not going to be possible. So they need a framework. They need a consortium, and this consortium needs to be, I think, needs to led by the cloud providers because they're the ones who have these foundational infrastructure elements, and the security vendor should contribute on providing more severe detections or severe findings. So that's, in my opinion, should be the model. >> Great, well, thank you, Gee. >> Yeah, I would think it's more along the lines of a business model. We've seen in cloud that the scale matters, and once you're big, you get bigger. We haven't seen that coalesce around either a vendor, a business model, or whatnot to bring all of this and connect it all together yet. So that value proposition in the industry, I think, is missing, but there's elements of it already available. >> I think there needs to be a mindset. If you look, again, history repeating itself. The internet sort of came together around set of IETF, RSC standards. Everybody embraced and extended it, right? But still, there was, at least, a baseline, and I think at that time, the largest and most innovative vendors understood that they couldn't do it by themselves, right? And so I think what we need is a mindset where these big guys, like Google, let's take an example. They're not going to win at all, but they can have a substantial share. So how do they collaborate with the ecosystem around a set of standards so that they can bring their differentiation and then embrace everybody together. >> Okay, so Gee's point about a business model is, you know, business model being missing, it's broadly true, but perhaps Snowflake serves as a business model where they've just gone out and and done it, setting or trying to set a de facto standard by which data can be shared and monetized. They're certainly setting that standard and mandating that standard within the Snowflake ecosystem with its proprietary framework. You know, perhaps that is one answer, but Tony lays out a scenario where there's a collaboration mindset around a set of standards with an ecosystem. You know, intriguing is this idea of a consortium or a framework that Piyush was talking about, and that speaks to the collaboration or lack thereof that we spoke of earlier, and his and Tony's proposal that the cloud providers should lead with the security vendor ecosystem playing a supporting role is pretty compelling, but can you see AWS and Azure and Google in a kumbaya moment getting together to make that happen? It seems unlikely, but maybe a better partnership between the US government and big tech could be a starting point. Okay, that's it for today. I want to thank the many people who attended Black Hat, reported on it, wrote about it, gave talks, did videos, and some that spoke to me that had attended the event, Becky Bracken, who is the EIC at Dark Reading. They do a phenomenal job and the entire team at Dark Reading, the news desk there, Mark Arena, whom I mentioned, Garrett O'Hara, Nash Borges, Kelly Jackson, sorry, Kelly Jackson Higgins, Roya Gordon, Robert Lipovsky, Chris Krebs, and many others, thanks for the great, great commentary and the content that you put out there, and thanks to Alex Myerson, who's on production, and Alex manages the podcasts for us. Ken Schiffman is also in our Marlborough studio as well, outside of Boston. Kristen Martin and Cheryl Knight, they help get the word out on social media and in our newsletters, and Rob Hoff is our Editor-in-Chief at SiliconANGLE and does some great editing and helps with the titles of "Breaking Analysis" quite often. Remember these episodes, they're all available as podcasts, wherever you listen, just search for "Breaking Analysis Podcasts". I publish each on wikibon.com and siliconangle.com, and you could email me, get in touch with me at david.vellante@siliconangle.com or you can DM me @dvellante or comment on my LinkedIn posts, and please do check out etr.ai for the best survey data in the enterprise tech business. This is Dave Vellante for theCUBE Insights powered by ETR. Thanks for watching, and we'll see you next time on "Breaking Analysis". (upbeat music)
SUMMARY :
with Dave Vellante". and the ripple effects that This is the final question. and the security vendor should contribute that the scale matters, the largest and most innovative and the content that you put out there,
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Breaking Analysis: Supercloud is becoming a thing
>> From The Cube studios in Palo Alto, in Boston, bringing you data driven insights from the cube and ETR. This is breaking analysis with Dave Vellante. >> Last year, we noted in a breaking analysis that the cloud ecosystem is innovating beyond the idea or notion of multi-cloud. We've said for years that multi-cloud is really not a strategy but rather a symptom of multi-vendor. And we coined this term supercloud to describe an abstraction layer that lives above the hyperscale infrastructure that hides the underlying complexities, the APIs, and the primitives of each of the respective clouds. It interconnects whether it's On-Prem, AWS, Azure, Google, stretching out to the edge and creates a value layer on top of that. So our vision is that supercloud is more than running an individual service in cloud native mode within an individual individual cloud rather it's this new layer that builds on top of the hyperscalers. And does things irrespective of location adds value and we'll get into that in more detail. Now it turns out that we weren't the only ones thinking about this, not surprisingly, the majority of the technology ecosystem has been working towards this vision in various forms, including some examples that actually don't try to hide the underlying primitives. And we'll talk about that, but give a consistent experience across the DevSecOps tool chain. Hello, and welcome to this week's Wikibon, Cube insights powered by ETR. In this breaking analysis, we're going to share some recent examples and direct quotes about supercloud from the many Cube guests that we've had on over the last several weeks and months. And we've been trying to test this concept of supercloud. Is it technically feasible? Is it business rational? Is there business case for it? And we'll also share some recent ETR data to put this into context with some of the players that we think are going after this opportunity and where they are in their supercloud build out. And as you can see I'm not in the studio, everybody's got COVID so the studios shut down temporarily but breaking analysis continues. So here we go. Now, first thing is we uncovered an article from earlier this year by Lori MacVittie, is entitled, Supercloud: The 22 Answer to Multi-Cloud Challenges. What a great title. Of course we love it. Now, what really interested us here is not just the title, but the notion that it really doesn't matter what it's called, who cares? Supercloud, distributed cloud, someone even called it Metacloud recently, and we'll get into that. But Lori is a technologist. She's a developer by background. She works at F-Five and she's partial to the supercloud definition that was put forth by Cornell. You can see it here. That's a cloud architecture that enables application migration as a service across different availability zones or cloud providers, et cetera. And that the supercloud provides interfaces to allocate, migrate and terminate resources... And can span all major public cloud providers as well as private clouds. Now, of course, we would take that as well to the edge. So sure. That sounds about right and provides further confirmation that something new is really happening out there. And that was our initial premise when we put this fourth last year. Now we want to dig deeper and hear from the many Cube guests that we've interviewed recently probing about this topic. We're going to start with Chuck Whitten. He's Dell's new Co-COO and most likely part of the Dell succession plan, many years down the road hopefully. He coined the phrase multi-cloud by default versus multi-cloud by design. And he provides a really good business perspective. He's not a deep technologist. We're going to hear from Chuck a couple of times today including one where John Furrier asks him about leveraging hyperscale CapEx. That's an important concept that's fundamental to supercloud. Now, Ashesh Badani heads products at Red Hat and he talks about what he calls Metacloud. Again, it doesn't matter to us what you call it but it's the ecosystem gathering and innovating and we're going to get his perspective. Now we have a couple of clips from Danny Allan. He is the CTO of Veeam. He's a deep technologist and super into the weeds, which we love. And he talks about how Veeam abstracts the cloud layer. Again, a concept that's fundamental to supercloud and he describes what a supercloud is to him. And we also bring with Danny the edge discussion to the conversation. Now the bottom line from Danny is we want to know is supercloud technically feasible? And is it a thing? And then we have Jeff Clarke. Jeff Clark is the Co-COO and Vice Chairman of Dell super experienced individual. He lays out his vision of supercloud and what John Furrier calls a business operating system. You're going to hear from John a couple times. And he, Jeff Clark has a dropped the mic moment, where he says, if we can do this X, we'll describe what X is, it's game over. Okay. So of course we wanted to then go to HPE, one of Dell's biggest competitors and Patrick Osborne is the vice president of the storage business unit at Hewlett Packet Enterprise. And so given Jeff Clarke's game over strategy, we want to understand how HPE sees supercloud. And the bottom line, according to Patrick Osborne is that it's real. So you'll hear from him. And now Raghu Raghuram is the CEO of VMware. He threw a curve ball at this supercloud concept. And he flat out says, no, we don't want to hide the underlying primitives. We want to give developers access to those. We want to create a consistent developer experience in that DevsSecOps tool chain and Kubernetes runtime environments, and connect all the elements in the application development stack. So that's a really interesting perspective that Raghu brings. And then we end on Itzik Reich. Itzik is a technologist and a technical team leader who's worked as a go between customers and product developers for a number of years. And we asked Itzik, is supercloud technically feasible and will it be a reality? So let's hear from these experts and you can decide for yourselves how real supercloud is today and where it is, run the sizzle >> Operative phrase is multi-cloud by default that's kind of the buzz from your keynote. What do you mean by that? >> Well, look, customers have woken up with multiple clouds, multiple public clouds, On-Premise clouds increasingly as the edge becomes much more a reality for customers clouds at the edge. And so that's what we mean by multi-cloud by default. It's not yet been designed strategically. I think our argument yesterday was, it can be and it should be. It is a very logical place for architecture to land because ultimately customers want the innovation across all of the hyperscale public clouds. They will see workloads and use cases where they want to maintain an On-Premise cloud, On-Premise clouds are not going away, I mentioned edge clouds, so it should be strategic. It's just not today. It doesn't work particularly well today. So when we say multi-cloud by default we mean that's the state of the world today. Our goal is to bring multi-cloud by design as you heard. >> Really great question, actually, since you and I talked, Dave, I've been spending some time noodling just over that. And you're right. There's probably some terminology, something that will get developed either by us or in collaboration with the industry. Where we sort of almost have the next almost like a Metacloud that we're working our way towards. >> So we manage both the snapshots and we convert it into the Veeam portable data format. And here's where the supercloud comes into play. Because if I can convert it into the Veeam portable data format, I can move that OS anywhere. I can move it from physical to virtual, to cloud, to another cloud, back to virtual, I can put it back on physical if I want to. It actually abstracts the cloud layer. There are things that we do when we go between cloud some use BIOS, some use UEFI, but we have the data in backup format, not snapshot format, that's theirs, but we have it in backup format that we can move around and abstract workloads across all of the infrastructure. >> And your catalog is control in control of that. Is that right? Am I thinking about that the right way? >> Yeah it is, 100%. And you know what's interesting about our catalog, Dave, the catalog is inside the backup. Yes. So here's, what's interesting about the edge, two things, on the edge you don't want to have any state, if you can help it. And so containers help with that You can have stateless environments, some persistent data storage But we not not only provide the portability in operating systems, we also do this for containers. And that's true. If you go to the cloud and you're using say EKS with relational database services RDS for the persistent data later, we can pick that up and move it to GKE or move it to OpenShift On-Premises. And so that's why I call this the supercloud, we have all of this data. Actually, I think you termed the term supercloud. >> Yeah. But thank you for... I mean, I'm looking for a confirmation from a technologist that it's technically feasible. >> It is technically feasible and you can do it today. >> You said also technology and business models are tied together and enabler. If you believe that then you have to believe that it's a business operating system that they want. They want to leverage whatever they can. And at the end of the day, they have to differentiate what they do. >> Well, that's exactly right. If I take that in what Dave was saying and I summarize it the following way, if we can take these cloud assets and capabilities, combine them in an orchestrated way to deliver a distributed platform, game over. >> We have a number of platforms that are providing whether it's compute or networking or storage, running those workloads that they plum up into the cloud they have an operational experience in the cloud and they now they have data services that are running in the cloud for us in GreenLake. So it's a reality, we have a number of platforms that support that. We're going to have a a set of big announcements coming up at HPE Discover. So we led with Electra and we have a block service. We have VM backup as a service and DR on top of that. So that's something that we're providing today. GreenLake has over, I think it's actually over 60 services right now that we're providing in the GreenLake platform itself. Everything from security, single sign on, customer IDs, everything. So it's real. We have the proofpoint for it. >> Yeah. So I want to clarify something that you said because this tends to be very commonly confused by customers. I use the word abstraction. And usually when people think of abstraction, they think it hides capabilities of the cloud providers. That's not what we are trying to do. In fact, that's the last thing we are trying to do. What we are trying to do is to provide a consistent developer experience regardless of where you want to build your application. So that you can use the cloud provider services if that's what you want to use. But the DevSecOp tool chain, the runtime environment which turns out to be Kubernetes and how you control the Kubernetes environment, how do you manage and secure and connect all of these things. Those are the places where we are adding the value. And so really the VMware value proposition is you can build on the cloud of your choice but providing these consistent elements, number one, you can make better use of us, your scarce developer or operator resources and expertise. And number two, you can move faster. And number three, you can just spend less as a result of this. So that's really what we are trying to do. We are not... So I just wanted to clarify the word abstraction. In terms of where are we? We are still, I would say, in the early stages. So if you look at what customers are trying to do, they're trying to build these greenfield applications. And there is an entire ecosystem emerging around Kubernetes. There is still, Kubernetes is not a developer platform. The developer experience on top of Kubernetes is highly inconsistent. And so those are some of the areas where we are introducing new innovations with our Tanzu Application Platform. And then if you take enterprise applications, what does it take to have enterprise applications running all the time be entirely secure, et cetera. >> Well, look, the multi-cloud by default today are isolated clouds. They don't work together. Your data is siloed. It's locked up and it is expensive to move and make sense of it. So I think the word you and I were batting around before, this is an interconnected tissue. That's what the world needs. They need the clouds to work together as a single platform. That's the problem that we're trying to solve. And you saw it in some of our announcements here that we're starting to make steps on that journey to make multi-cloud work together much simpler. >> It's interesting, you mentioned the hyperscalers and all that CapEx investments. Why wouldn't you want to take advantage of a cloud and build on the CapEx and then ultimately have the solutions machine learning as one area. You see some specialization with the clouds. But you start to see the rise of superclouds, Dave calls them, and that's where you can innovate on a cloud then go to the multiple clouds. Snowflakes is one, we see a lot of examples of supercloud... >> Project Alpine was another one. I mean, it's early, but it's its clearly where you're going. The technology is just starting to come around. I mean it's real. >> Yeah. I mean, why wouldn't you want to take advantage of all of the cloud innovation out there? >> Is that something that's, that supercloud idea is a reality from a technologist perspective. >> I think it is. So for example Katie Gordon, which I believe you've interviewed earlier this week, was demonstrating the Kubernetes data mobility aspect which is another project. That's exactly part of the it's rationale, the rationale of customers being able to move some of their Kubernetes workloads to the cloud and back and between different clouds. Why are we doing? Because customers wants to have the ability to move between different cloud providers, using a common API that will be able to orchestrate all of those things with a self-service that may be offered via the APEX console itself. So it's all around enabling developers and meeting them where they are today and also meeting them into tomorrow's world where they actually may have changed their mind to do those things. So yes we are walking on all of those different aspects. >> Okay. Let's take a quick look at some of the ETR data. This is an X-Y graph. You've seen it a number of times on breaking analysis, it plots the net score or spending momentum on the Y-axis and overlap or pervasiveness in the ETR dataset on the X-axis, used to be called market share. I think that term was off putting to some people, but anyway it's an indicator of presence in the dataset. Now that red dotted line that's rarefied air where anything above that line is considered highly elevated. Now you can see we've plotted Azure and AWS in the upper right. GCP is in there and Kubernetes. We've done that as reference points. They're not necessarily building supercloud platforms. We'll see if they ever want to do so. And Kubernetes of course not a company, but we put 'em in there for context. And we've cherry picked a few players that we believe are building out or are important for supercloud build out. Let's start with Snowflake. We've talked a lot about this company. You can see they're highly elevated on the vertical axis. We see the data cloud as a supercloud in the making. You've got pure storage in there. They made the public, the early part of its supercloud journey at Accelerate 2019 when it unveiled a hybrid block storage service inside of AWS, it connects its On-Prem to AWS and creates that singular experience for pure customers. We see Hashi, HashiCorp as an enabling infrastructure, as code. So they're enabling infrastructure as code across different clouds and different locations. You see Nutanix. They're embarking on their multi-cloud strategy but it's doing so in a way that we think is supercloud, like now. Now Veeam, we were just at VeeamON. And this company has tied Dell for the number one revenue player in data protection. That's according to IDC. And we don't think it won't be long before it holds that position alone at the top as it's growing faster than in Dell in the space. We'll see, Dell is kind of waking up a little bit and putting more resource on that. But Veeam, they're a pure play vendor in data protection. And you heard their CTO, Danny Allan's view on Supercloud, they're doing it today. And we heard extensive comments as well from Dell that's clearly where they're headed, project Alpine was an early example from Dell technologies world of Supercloud in our view. And HPE with GreenLake. Finally beginning to talk about that cross cloud experience. I think it in initially HPE has been more focused on the private cloud, we'll continue to probe. We'll be at HPE discover later on the spring, actually end of June. And we'll continue to probe to see what HPE is doing specifically with GreenLake. Now, finally, Cisco, we put them on the chart. We don't have direct quotes from recent shows and events but this data really shows you the size of Cisco's footprint within the ETR data set that's on the X-axis. Now the cut of this ETR data includes all sectors across the ETR taxonomy which is not something that we commonly show but you can see the magnitude of Cisco's presence. It's impressive. Now, they had better, Cisco that is, had better be building out a supercloud in our view or they're going to be left behind. And I'm quite certain that they're actually going to do so. So we have a lot of evidence that we're putting forth here and seeing in the marketplace what we said last year, the ecosystem is take taking shape, supercloud is forming and becoming a thing. And really in our view, is the future of cloud. But there are always risks to these predictive scenarios and we want to acknowledge those. So first, look, we could end up with a bunch of bespoke superclouds. Now one supercloud is better than three separate cloud native services that do fundamentally the same thing from the same vendor. One for AWS, one for GCP and one for Azure. So maybe that's not all that bad. But to point number two, we hope there evolves a set of open standards for self-service infrastructure, federated governance, and data sharing that will evolve as a horizontal layer versus a set of proprietary vendor specific tools. Now, maybe a company like Veeam will provide that as a data management layer or some of Veeam's competitors or maybe it'll emerge again as open source. As well, and this next point, we see the potential for edge disruptions, changing the economics of the data center. Edge in fact could evolve on its own, independent of the cloud. In fact, David Floria sees the edge somewhat differently from Danny Allan. Floria says he sees a requirement for distributed stateful environments that are ephemeral where recovery is built in. And I said, David, stateful? Ephemeral? Stateful ephemeral? Isn't that an oxymoron? And he responded that, look, if it's not ephemeral the costs are going to be prohibitive. He said the biggest mistake the companies could make is thinking that the edge is simply an extension of their current cloud strategies. We're seeing that a lot. Dell largely talks about the edge as retail. Now, and Telco is a little bit different, but back to Floria's comments, he feels companies have to completely reimagine an integrated file and recovery system which is much more data efficient. And he believes that the technology will evolve with massive volumes and eventually seep into enterprise cloud and distributed data centers with better economics. In other words, as David Michelle recently wrote, we're about 15 years into the most recent cloud cycle and history shows that every 15 years or so, something new comes along that is a blind spot and highly disruptive to existing leaders. So number four here is really important. Remember, in 2007 before AWS introduced the modern cloud, IBM outpost, sorry, IBM outspent Amazon and Google and RND and CapEx and was really comparable to Microsoft. But instead of inventing cloud, IBM spent hundreds of billions of dollars on stock buybacks and dividends. And so our view is that innovation rewards leaders. And while it's not without risks, it's what powers the technology industry it always has and likely always will. So we'll be watching that very closely, how companies choose to spend their free cash flow. Okay. That's it for now. Thanks for watching this episode of The Cube Insights, powered by ETR. Thanks to Stephanie Chan who does some of the background research? Alex Morrison is on production and is going to compile all this stuff. Thank you, Alex. We're all remote this week. Kristen Nicole and Cheryl Knight do Cube distribution and social distribution and get the word out, so thank you. Robert Hof is our editor in chief. Don't forget the checkout etr.ai for all the survey action. Remember I publish each week on wikibon.com and siliconangle.com and you can check out all the breaking analysis podcasts. All you can do is search breaking analysis podcast so you can pop in the headphones and listen while you're on a walk. You can email me at david.vellante@siliconangle.com. If you want to get in touch or DM me at DVellante, you can always hit me up into a comment on our LinkedIn posts. This is Dave Vellante. Thank you for watching this episode of break analysis, stay safe, be well and we'll see you next time. (upbeat music)
SUMMARY :
insights from the cube and ETR. And that the supercloud that's kind of the buzz from your keynote. across all of the something that will get developed all of the infrastructure. Is that right? for the persistent data later, from a technologist that and you can do it today. And at the end of the day, and I summarize it the following way, experience in the cloud And so really the VMware value proposition They need the clouds to work and build on the CapEx starting to come around. of all of the cloud innovation out there? Is that something that's, That's exactly part of the it's rationale, And he believes that the
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Itzik Reich, Dell Technologies & Magi Kapoor, Dell Technologies | Dell Technologies World 2022
>> The Cube presents Dell Technologies World brought to you by Dell. >> Good evening, welcome back to the Cube's coverage of Dell Technologies World, live from the show floor in Las Vegas. Lisa Martin, Dave Vellante. We've been here two and a half days. We've unpacked a lot of announcements in the last couple days, and we're going to be doing a little bit more of that for our final segment. We've got a couple of guests joining us. Itzik Reich, the VP of the Technologist ISG at Dell and Magi Kapoor Director of Storage Product Management at Dell. Guys, welcome. >> Thank you for having us. >> So great to be back in person. I'm sure great for all of you to see customers and partners and your team that you probably haven't seen in quite a while. But Itzik we want to, we want to start with you VP of the Technologists. That sounds like a, like you need to wear a cape or something. >> Right? Yeah. I wish I do sometimes >> Talk about that role and what you do. >> Right, so our role, we have an outbound part and an inbound part. From an outbound perspective, our role is to ensure that our customers are knowing where we going from a technology perspective. And we do it via conferences or customer calls or via blogs, and think of that nature. But as important, we also have an inbound role to ensure that our employees are knowing where we're going. You can imagine they're a very large company. Not every engineer or any other role knows exactly what we are doing in that space, especially around innovation. So we also ensure that they understand it internally about where we going into that nature. And as a side role, I also have a side job which is to be responsible for our container strategy which has started couple of years ago which I'm sure we're going to talk about today. >> Yeah, that's-- >> Got a side gig. My goodness. >> That's right. >> Maggie, lots of announcements in the last couple of days. Great attendance here. Seven to 8,000 people. Dell's coming off its best year ever, north of 100 billion in revenue and FY 22, 17% year on year growth. What are some of the things that excite you about the strategic direction that Dell is going in with its partners, with the hyperscalers storage bringing it to the hyperscalers? >> Yeah. No lots of great announcements. It's been an exciting week. Like you said, it's been great to be back in person, have these face to face meetings and, you know, see the customers, have presentations in person. Like I feel like we haven't done that in forever. So it's felt really, really great. And announcements, it's been incredible. Like the two keynotes that we had on Monday and Tuesday were both incredible. And so I'd like to talk about a couple of key ones, you know, so just to let you know, I'm a director of product management and I'm responsible for a bunch of pan-ISG initiatives, DevOps and our container strategy being one of those items. And so, you know, we're at this cusp where there are, you know, customers that are on this journey of, you know, developers coming up to speed with multicloud being one of the key areas. We've heard that a lot this week, right? And what I loved about Chuck's keynote when he talked about, you know, a multicloud by default and how we're working to change that to be multicloud for design by design, right? And so what we mean by that is, and DevOps plays a very key role there, right? In the last few years developers have had this opportunity to pick different multi from different multi clouds, right? And develop the applications wherever they find the right tool sets. But that's creating havoc with IT operations because IT has worked in it in different ways, right? So what we're trying to do with DevOps is really bridge the gap between the developers and the IT ops and make it more frictionless. And project Alpine is one of the key ones to make that, you know, to bring that bridge together. Really bring that operational consistency across on-prem and the public clouds and colo facilities and Edge and everything that we've talked about. So project Alpine is really key to the success of DevOps that we're driving across. And then the other thing that I would like to call out in terms of announce and Chuck brought that up on Monday was our focus on developers. And we have a portal called developer.dell.com which we announced and launched in January of this year. Right? It's think of that as our one stop shop for all of our APIs. You heard from Caitlin, you heard from a lot of our leaders that we have been on this journey of having a API first approach to everything we're doing be it products, be it features, functionality. And so the developer portal is the place where we're putting all of our ISG APIs and not just having a one stop shop but standardizing on APIs, which is really key. >> We just spoke to Shannon Champion and Gemma from Salesforce. And we talked about how we entered last decade for visioning lungs. And now we're programming infrastructure. So really interested in your container strategy, your DevOps strategy. How did it start? How was it evolving? Where are you in the spectrum? You know, where are customers in that maturity? Let's dig in >> 2015, I believe was the year when DockerCon their CTO went on stage and they explained their customer that they shouldn't care about storage. They should design their applications running in containers in the 12 factor way, designed to fail, storage doesn't matter. And I remember scratching my head because I was hearing this one before. If there's one thing that I've learned both as a customer and later on as an employee of a storage company at the time, is that customers care about data and they care a lot about their data. Especially if it's not available. It's a bad day for the customer and possibly a very bad day for me as well. And so we actually, at the time, work with a startup called Cluster HQ to offer persistent volumes for Kubernetes. That startup eventually went down of business. But Google took over the some part of the intellectual property and came with an API called CSI. Which does not stand for your famous TV show. It's actually an acronym for container storage interface. And the CSI role in life is to be able to provide persistent volume from a storage array to Kubernetes. So we start working with Google, just like many other vendors in order to ensure that our stands outs are part of the CSI stand out. And we start to providing CSI interfaces for our storage arrays. And that's how all of these things started. We started to get more and more customers telling us I'm going all in with Kubernetes and I need you to support me in that journey. But what we've also learned is that Kubernetes similarly in a way to the open stock days is very fragmented. There are many distributions that are running on the top of Kubernetes. So seed side itself is not just the end of it. Many customer wants day to be working with VMware (indistinct) with zoo or with red OpenShift or with Rancher. So we need to do different adjustments for each one of these distributions in order to ensure that we are meeting the customer where they are today but also in the future as well. >> Yeah, and Kubernetes back in 2015 was, you know, pretty immature. We were focused on simplicity. You had Mesos doing, you know, more sophisticated things, you know, cluster HQ, obvious. And now you see Kubernetes moving into that realm tackling all those, a lot of those problems. So where does storage fit into that resilient resiliency equation? >> Yeah, so, you know, I think storages are key. What we're hearing a lot from customers is they have infrastructure in place already and they want to take advantage of cloud native and modernizing their applications whether they're the legacy applications or as they're building new applications. So how do really take advantage of the infrastructure that they have invested in? And they love, and they need. I mean, the reason why our customers love our products is because of the enterprise and the data management capabilities that we provide, right? Be it PowerMax for our gold standards on SRDF replication, for instance, they want to make sure that they leverage all of that as they are containerizing their applications. So the piece that Itzik talked about with the CSI plugins, that gives customers the opportunity to take advantage of the infrastructure that's already in place, take advantage of all the enterprise capabilities that it provides but yet take advantage of cloudifying, if I can say, the applications that they're doing, right? And then on top of that we also have what we call our CSM modules which is the container storage modules which is so, you know, going back again, we, CSI industry stack spec standards, you know, customers started to use it. And what we heard from our customers was, this is great but it has very minimum capabilities, right? Very basic ones. And we love your enterprise products. We want enterprise capabilities with it. So we've been working with CNCF very closely on, you know, working on contributions. But what we have realized is that they're, the community is still far from delivering some of these enterprise capabilities. So we came up with container storage modules which is an extension of CSI modules but to add those enterprise capabilities, you know, be it observability, be it replication, authorization, resiliency. These are the things that customers wanted to use enterprise storage when it comes to containers. And that's what we've been delivering on with our container storage modules. I do want to call out that all of our CSM modules just like CSI are all open source. That's what developers want. They don't want it closed source. And so we're listening to them and we're creating all of this in open source waiting, you know, and wanting them to contribute to the court. So it's not just us doing, you know and writing what we want but we also want the community to contribute. >> You're committing resources there, publishing them, it's all open source? >> Exactly. >> That's the contribution. >> And working with CNCF to see if they can be standardized across the board not just for Dell customers. >> Is that a project going, is that your ideal? It that becomes a project within CNCF or is it? >> That's our goal. Yes. We're definitely working and influencing. We'll see how it goes. >> More committers. Just keep throwing committers at it. >> Support these day is done via slack channel. So if we're changing the way that we run interacting with our customers that are now the developers themselves via slack channel. You don't need to call 100, 800 Dell to get a support case. >> So I'm interested in, you mentioned project Alpine, and it was very interesting to me to see that. You know, you guys talk about multicloud. I try to take it to another level. I call it super cloud and that's this abstraction layer. You know, some people laugh at that, but it has meaning. Multi-cloud is going to multivendor by default. And my premise is data ultimately is going to stay where it belongs in place. And then this mesh evolves, not my word, Jamoc Degani kind of invented. And there needs to be standards to be able to share data and govern that data. And it's wide open now. There are no standards there. And I think open sources has an opportunity as opposed to a defacto standard that would emerge. It seems to be real white space there. I think a company like Dell could provide that self-service infrastructure to those data points on the mesh and standards or software that governs that in a computational way. Is that something that's, you know, that super cloud idea is a reality from a technologist perspective? >> I think it is. So for example, Katie Gordon, which I believe you interviewed earlier this week, was demonstrating the Kubernetes data mobility aspect, which is another project. That's exactly power part of the its rational, the rationale of customers being able to move some of their Kubernetes workloads to the cloud and back and between different clouds. Why we doing it? Because customers wants to have the ability to move between different cloud providers using a common API that will be able to orchestrate all of those things with a self-service that may be offered via the apex console itself. So it's all around enabling developers and meeting them where they are today and also meeting them in tomorrow's world where they actually may have changed their mind to do those things. So, yes, we are working on all of those different aspects. >> Dell meeting the developers where they are. Guys thank you so much for joining David and me and unpacking that. We appreciate your insights and your time. >> Thank you so much for having us. >> Thank you. >> Thank you. Speaking of unpacking, Lisa. We're unpacking Dell tech world. >> They're packing up around us. Exactly. We better go. We want to thank you for watching The Cube's two and a half days of live coverage of Dell Technologies world. Dave it's been great to co-host with you, be back in person. >> Thank you Lisa. It was really a pleasure. >> Of course. My pleasure too. >> Let's do more of this. >> Let's do it! >> All right. >> We want to thank you again for watching. You can catch all of this on replay on thecube.net. We look forward to seeing you next time. (soft music)
SUMMARY :
brought to you by Dell. a little bit more of that we want to start with you I wish I do sometimes our role is to ensure Got a side gig. in the last couple of days. so just to let you know, customers in that maturity? of a storage company at the back in 2015 was, you know, of this in open source waiting, you know, across the board That's our goal. You don't need to call 100, Is that something that's, you know, have the ability to move Dell meeting the Thank you so much Speaking of unpacking, Lisa. We want to thank you for Thank you Lisa. My pleasure too. We look forward to seeing you next time.
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