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David Hatfield, Lacework | AWS re:Inforce 2022


 

(upbeat music) >> We're back in Boston, theCUBE's coverage of Re:Inforce 2022. My name is Dave Vellante. Dave Hatfield is here. He's the co-CEO of Lacework. Dave, great to see again. Hat. >> Thanks Dave. >> Do you still go by Hat? >> Hat is good for me. (Dave V laughing) >> All right cool. >> When you call me David, I'm in trouble for something. (Dave V Laughing) So just call me Hat for now. >> Yeah, like my mom, David Paul. >> Exactly. >> All right. So give us the update. I mean, you guys have been on a tear. Obviously the Techlash, >> Yep. >> I mean, a company like yours, that has raised so much money. You got to be careful. But still, I'm sure you're not taking the foot off the gas. What's the update? >> Yeah no. We were super focused on our mission. We want to de deliver a cloud security for everybody. Make it easier for developers and builders, to do their thing. And we're fortunate to be in a situation, where people are in the early innings of moving into the cloud, you know. So our customers, largely digital natives. And now increasingly cloud migrants, are recognizing that in order to build fast, you know, in the cloud, they need to have a different approach to security. And, you know, it used to be that you're either going be really secure or really fast. And we wanted to create a platform that allowed you to have both. >> Yeah. So when you first came to theCUBE, you described it. We are the first company. And at the time, I think you were the only company, thinking about security as a data problem. >> Yeah. >> Explain what that means. >> Well, when you move to the cloud, you know, there's literally a quintillion data sets, that are out there. And it's doubling every several days or whatever. And so it creates a massive problem, in that the attack surface grows. And different than when you're securing a data center or device, where you have a very fixed asset, and you kind of put things around it and you kind of know how to do it. When you move to the shared ephemeral massive scale environment, you can't write rules, and do security the way you used to do it, for a data centers and devices. And so the insight for us was, the risk was the data, the upside was the data, you know? And so if you can harness all of this data, ingest it, process it, contextualize it, in the context of creating a baseline of what normal is for a company. And then monitor it constantly in real time. Figure out, you know, identify abnormal activity. You can deliver a security posture for a company, unlike anything else before. Because it used to be, you'd write a rule. You have a known adversary or a bad guy that's out there, and you constantly try and keep up with them for a very specific attack service. But when you move to the cloud, the attack service is too broad. And so, the risk of the massive amount of data, is also the solution. Which is how do you harness it and use it with machine learning and AI, to solve these problems. >> So I feel like for CISOs, the cloud is now becoming the first line of defense. >> Yep. The CISOs is now the second line. Maybe the auditing is the third line. I don't know. >> Yeah. >> But, so how do you work with AWS? You mentioned, you know, quadrillion. We heard, I think it was Steven Schmidt, who talked about in his keynote. A quadrillion, you know, data points of a month or whatever it was. That's 15 zeros. Mind boggling. >> Yeah. >> How do you interact with AWS? You know, where's your data come from? Are you able to inspect that AWS data? Is it all your own kind of first party data? How does that all work? >> Yeah, so we love AWS. I mean we ultimately, we started out our company building our own service, you know, on AWS. We're the first cloud native built on the cloud, for the cloud, leveraging data and harnessing it. So AWS enabled us to do that. And partners like Snowflake and others, allowed us to do that. But we are a multi-cloud solution too. So we allow builders and customers, to be able to have choice. But we'd go deep with AWS and say, the shared responsibility model they came up with. With partners and themselves to say, all right, who ultimately owns security? Like where is the responsibility? And AWS does a great job on database storage, compute networking. The customer is responsible for the OS, the platform, the workloads, the applications, et cetera, and the data. And that's really where we come in. And kind of help customers secure their posture, across all of their cloud environments. And so we take a cloud trail data. We look at all of the network data. We look at configuration data. We look at rules based data and policies, that customers might have. Anything we can get our hands on, to be able to ingest into our machine learning models. And everybody knows, the more data you put into a machine learning model, the finer grain it's going to be. The more insightful and the more impactful it's going to be. So the really hard computer science problem that we set out to go do seven years ago, when we founded the company, was figure out a way to ingest, process, and contextualize mass amounts of data, from multiple streams. And the make sense out of it. And in the traditional way of protecting customers' environments, you know, you write a rule, and you have this linear sort of connection to alerts. And so you know, if you really want to tighten it down and be really secure, you have thousands of alerts per day. If you want to move really fast and create more risk and exposure, turn the dial the other way. And you know, we wanted to say, let's turn it all the way over, but maintain the amount of alerts, that really are only the ones that they need to go focus on. And so by using machine learning and artificial intelligence, and pulling all these different disparate data systems into making sense of them, we can take, you know, your alert volume from thousands per day, to one or two high fidelity critical alerts per day. And because we know the trail, because we're mapping it through our data graph, our polygraph data platform, the time to remediate a problem. So figure out the needle in the haystack. And the time to remediate is 90, 95% faster, than what you have to do on your own. So we want to work with AWS, and make it really easy for builders to use AWS services, and accelerate their consumption of them. So we were one of the first to really embrace Fargate and Graviton. We're embedded in Security Hub. We're, you know, embedded in all of the core platforms. We focus on competencies, you know. So, you know, we got container competency. We've got security and compliance competencies. And we really just want to continue to jointly invest with AWS. To deliver a great customer outcome and a really integrated seamless solution. >> I got a lot to unpack there. >> Okay. >> My first question is, what you just described, that needle in the haystack. You're essentially doing that in near real time? >> Yep. >> Or real time even, with using AI inferencing. >> Yeah. >> Describe it a little better. >> You're processing all of this data, you know, how do you do so efficiently? You know. And so we're the fastest. We do it in near real time for everything. And you know, compared to our competitors, that are doing, you know, some lightweight side scanning technology, and maybe they'll do a check or a scan once a day or twice a day. Well, the adversaries aren't sleeping, you know, over the other period of time. So you want to make it as near real time as you can. For certain applications, you know, you get it down into minutes. And ideally over time, you want to get it to actual real time. And so there's a number of different technologies that we're deploying, and that we're putting patents around. To be able to do as much data as you possibly can, as fast as you possibly can. But it varies on the application of the workload. >> And double click in the technology. >> Yeah. >> Like tell me more about it. What is it? Is it a purpose-built data store? >> Yeah. Is it a special engine? >> Yeah. There's two primary elements to it. The first part is the polygraph data platform. And this is this ingestion engine, the processing engine, you know, correlation engine. That has two way APIs, integrates into your workflows, ingests as much data as we possibly can, et cetera. And unifies all the data feeds that you've got. So you can actually correlate and provide context. And security now in the cloud, and certainly in the future, the real value is being able to create context and correlate data across the board. And when you're out buying a bunch of different companies, that have different architectures, that are all rules based engines, and trying to stitch them together, they don't talk to each other. And so the hard part first, that we wanted to go do, was build a cloud native platform, that was going to allow us to build applications, that set on top of it. And that, you know, handled a number of different security requirements. You know, behavior based threat detection, obviously is one of the first services that we offered, because we're correlating all this data, and we're creating a baseline, and we're figuring out what normal is. Okay, well, if your normal behavior is this. What's abnormal? So you can catch not only a known bad threat, you know, with rules, et cetera, that are embedded into our engines, but zero day threats and unknown unknowns. Which are the really scary stuff, when you're in the cloud. So, you know, we've got, you know, application, you know, for behavioral threat detection. You have vulnerability management, you know. Where you're just constantly figuring out, what vulnerabilities do I have across my development cycle and my run time cycle, that I need to be able to keep up on, and sort of patch and remediate, et cetera. And then compliance. And as you're pulling all these data points in, you want to be able to deliver compliance reports really efficiently. And the Biden Administration, you know, is issuing, you know, all of these, you know, new edicts for regulations. >> Sure. Obviously countries in, you know, in Europe. They have been way ahead of the US, in some of these regulations. And so they all point to a need for continuous monitoring of your cloud environment, to ensure that you're, you know, in real time, or near real time complying with the environments. And so being able to hit a button based on all of this data and, you know, deliver a compliance report for X regulation or Y regulation, saves a lot of time. But also ensures customers are secure. >> And you mentioned your multi-cloud, so you started on AWS. >> Yeah. >> My observation is that AWS isn't out trying to directly, I mean, they do some monetization of their security, >> Yep. >> But it's more like security here it is, you know. Use it. >> Yeah. >> It comes with the package. Whereas for instance, take Microsoft for example, I mean, they have a big security business. I mean, they show up in the spending surveys. >> Yeah. >> Like wow, off the charts. So sort of different philosophies there. But when you say you're Multicloud, you're saying, okay, you run on AWS. Obviously you run on Azure. You run on GCP as well. >> Yeah. Yep. >> We coin this term, Supercloud, Dave. It's it's like Multicloud 2.0. The idea is it's a layer above the clouds, that hides the underlying complexity. >> Yep. >> You mentioned Graviton. >> Yep. >> You worry about Graviton. Your customer don't, necessarily. >> We should be able to extract that. >> Right. But that's going to be different than what goes on Microsoft. With Microsoft primitives or Google primitives. Are you essentially building a Supercloud, that adds value. A layer, >> Yeah. >> on top of those Hyperscalers. >> Yeah. >> Or is it more, we're just going to run within each of those individual environments. >> Yeah. No we definitely want to build the Security OS, you know, that sort of goes across the Supercloud, as you talk about. >> Yeah. >> I would go back on one thing that you said, you know, if you listen to Andy or Adam now, talk about AWS services, and all the future growth that they have. I mean, security is job one. >> Yeah. Right, so AWS takes security incredibly seriously. They need to. You know, they want to be able to provide confidence to their customers, that they're going to be able to migrate over safely. So I think they do care deeply it. >> Oh, big time. >> And are delivering a number of services, to be able to do it for their customers,. Which is great. We want to enhance that, and provide Multicloud flexibility, deeper dives on Kubernetes and containers, and just want to stay ahead, and provide an option for companies. You know, when you're operating in AWS, to have better or deeper, more valuable, more impactful services to go layer on top. >> I see. >> And then provide the flexibility, like you said, of, hey look, I want to have a consistent security posture across all of my clouds. If I choose to use other clouds. And you don't, the schema are different on all three. You know, all of the protocols are different, et cetera. And so removing all of that complexity. I was just talking with the CISO at our event last night, we had like 300 people at this kind of cocktail event. Boston's pretty cool in the summertime. >> Yeah. Boston in July is great. >> It's pretty great. They're like going, look, we don't want to hire a Azure specialist, and a AWS specialist, and you know, a GCP specialist. We don't want to have somebody that is deep on just doing container security, or Kubernetes security. Like we want you to abstract all of that. Make sense of it. Stay above it. Continue to innovate. So we can actually do what we want to do. Which is, we want to build. We want to build fast. Like the whole point here, is to enable developers to do their job without restriction. And they intuitively want to have, and build secure applications. And, you know, because they recognize the importance of it. But if it slows them down. They're not going to do it. >> Right. >> And so we want to make that as seamless as possible, on top of AWS. So their developers feel confident. They can move more and more applications over. >> So to your point about AWS, I totally agree. I mean, security's job one. I guess the way I would say it is, from a monetization standpoint. >> Yeah. >> My sense is AWS, right now anyway, is saying we want the ecosystem, >> Yeah. >> to be able to monetize. >> Yeah. >> We're going to leave that meat on the bone for those guys. Whereas Microsoft is, they sometimes, they're certainly competitive with the ecosystem, sometimes. End point. >> Yeah. >> They compete with CrowdStrike. There's no question about it. >> Yeah. >> Are they competitive with you in some cases? Or they're not there yet. Are you different. >> Go talk to George, about what he thinks about CrowdStrike and I, versus Microsoft. (Dave V laughing) >> Well, yeah. (Dave H laughing) A good point in terms of the depth of capability. >> Yeah. >> But there's definitely opportunities for the ecosystem there as well. >> Yeah. But I think on certain parts of that, there are more, there's higher competitiveness, than less. I think in the cloud, you know, having flexibility and being open, is kind of core to the cloud's premise. And I think all three of the Hyperscalers, want to provide a choice for customers. >> Sure. >> And they want to provide flexibility. They obviously, want to monetize as much as they possibly can too. And I think they have varying strategies of those. And I do think AWS is the most open. And they're also the biggest. And I think that bodes well for what the marketplace really wants. You know, if you are a customer, and you want to go all in for everything, with one cloud. All right, well then maybe you use their security stack exclusively. But that's not the trend on where we're going. And we're talking about a $154 billion market, growing at, you know, 15% for you. It's a $360 billion market. And one of the most fragmented in tech. Customers do want to consolidate on platforms. >> Absolutely. >> If they can consolidate on CSPs, or they consolidate on the Supercloud, I'm going to steal that from you, with the super cloud. You know, to be able to, you know, have a consistent clarity posture, for all of your workloads, containers, Kubernetes, applications, across multiple clouds. That's what we think customers want. That's what we think customers need. There's opportunity for us to build a really big, iconic security business as well. >> I'm going to make you laugh. Because, so AWS doesn't like the term Supercloud. And the reason is, because it implies that they're the infrastructure, kind of commodity layer. And my response is, you'll appreciate this, is Pure Storage has 70% gross margin. >> Yeah. Yep. >> Right. Look at Intel. You've got Graviton. You control, you can have Intel, like gross margin. So maybe, your infrastructure. But it's not necessarily commodity, >> Yeah. >> But it leaves, to me, it leaves the ecosystem value. Companies like Lacework. >> Amazon offers 220 something services, for customers to make their lives easier. There's all kinds of ways, where they're actually focusing on delivering value, to their customers that, you know, is far from commodity and always will be. >> Right. >> I think when it comes to security, you're going to have, you're going to need security in your database. Your storage. Your network compute. They do all of that, you know, monetize all of that. But customers also want to, you know, be able to have a consistent security posture, across the Supercloud. You know, I mean, they don't have time. I think security practitioners, and security hiring in general, hasn't had unemployment for like seven or 10 years. It's the hardest place to find quality people. >> Right. >> And so our goal, is if we can up level and enable security practitioners, and DevSecOps teams, to be able to do their job more efficiently, it's a good thing for them. It's a win for them. And not having to be experts, on all of these different environments, that they're operating in. I think is really important. >> Here's the other thing about Supercloud. And I think you'll appreciate this. You know, Andreesen says, all companies are software companies. Well, all companies are becoming SAS and Cloud companies. >> Yeah. >> So you look at Capital One. What they're doing with on Snowflake. You know, Goldman what they're doing with AWS. Oracle by Cerner, you know that. So industries, incumbents, are building their own Superclouds. They don't want to deal with all this crap. >> Yeah. >> They want to add their own value. Their own tools. Their own software. And their own data. >> Yeah. >> And actually serve their specific vertical markets. >> Yeah. A hundred percent. And they also don't want tools, you know. >> Right. >> I think when you're in the security business. It's so fragmented, because you had to write a rule for everything, and they were super nuanced. When you move to a data driven approach, and you actually have a platform, that removes the need to actually have very nuanced, specific expertise across all these different. Because you're combining it into your baseline and understanding it. And so, customers want to move from, you know, one of the biggest banks in North America, has 550 different point solutions for security. Thousands of employees to go manage all of this. They would love to be able to consolidate around a few platforms, that integrate the data flows, so they can correlate value across it. And this platform piece is really what differentiates our approach. Is that we already have that built. And everybody else is sort of working backwards from Legacy approaches, or from a acquired companies. We built it natively from the ground up. Which we believe gives us an advantage for our customers. An advantage of time to market speed, efficacy, and a much lower cost. Because you can get rid of a bunch of point solutions in the process. >> You mentioned Devs. Did you, you know, that continuous experience across clouds. >> Yep. >> Do you have like the equivalent of a Super PAs layer, that is specific to your use case? Or are you kind of using, I mean, I know you use off the shelf tooling, >> Yep. >> you allow your developers to do so, but is, is the developer experience consistent across the clouds? That's really what I'm asking? >> Well, I think it is. I mean, I was talking to another CEO of a company, you know, on the floor here, and it's focusing on the build side. You know we focus on both the build and the run time. >> Right. >> And we were talking about, you know, how many different applications, or how fragmented the developer experience is, with all the different tools that they have. And it's phenomenal. I mean, like this, either through acquisition or by business unit. And developers, like to have choice. Like they don't like to be told what to do or be standardized, you know, by anybody. Especially some compliance organization or security organization. And so, it's hard for them to have a consistent experience, that they're using a bunch of different tools. And so, yeah. We want to be able to integrate into whatever workload, a workflow a customer uses, in their Dev cycle, and then provide consistent security on top of it. I mean, for our own company, you know, we got about a thousand people. And a lot of them are developers. We want to make it as consistent as we possibly can, so they can build code, to deliver security efficacy, and new applications and new tools for us. So I think where you can standardize and leverage a platform approach, it's always going to be better. But the reality is, especially in large existing companies. You know, they've got lots of different tools. And so you need to be able to set above it. Integrate with it and make it consistent. And security is one of those areas, where having a consistent view, a consistent posture, a consistent read, that you can report to the board, and know that your efficacy is there. Whatever environment you're in. Whatever cloud you're on. Is super, super critical. >> And in your swim lane, you're providing that consistency, >> Yep. >> for Devs. But you're right. You've got to worry about containers. You got to worry about the run time. You got to worry about the platform. The DevSecOps team is, you know, becoming the new line of defense, right? I mean, security experts. >> Absolutely. Well, we have one customer, that we just have been working with for four years ago. And it's, you know, a Fortune, a Global 2000 company. Bunch of different industries grew through acquisition, et cetera. And four years ago, their CTO said, we're moving to the cloud. Because we want to drive efficiency and agility, and better service offerings across the board. And so he has engineering. So he has Dev, you know. He has operations. And he has security teams. And so organizationally, I think that'll be the model, as companies do follow entries in to sort of, you know, quote. Become software companies and move on their digital journeys. Integrating the functions of DevSecOps organizationally, and then providing a platform, and enabling platform, that makes their jobs easier for each of those personas. >> Right. >> Is what we do. You want to enable companies to shift left. And if you can solve the problems in the code, on the front end, you know, before it gets out on the run time. You're going to solve, you know, a lot of issues that exist. Correlating the data, between what's happening in your runtime, and what's happening in your build time, and being able to fix it in near realtime. And integrate with those joint workflows. We think is the right answer. >> Yeah. >> Over the long haul. So it's a pretty exciting time. >> Yeah. Shift left, ops team shield right. Hat, great to see you again. >> Good to see you, Dave. >> Thanks so much for coming on theCUBE. >> Thanks a lot. >> All Right. Keep it right there. We'll be back. Re:Inforce 2022. You're watching theCUBE from Boston. (calming music)

Published Date : Jul 27 2022

SUMMARY :

He's the co-CEO of Lacework. Hat is good for me. When you call me David, I mean, you guys have been on a tear. You got to be careful. of moving into the cloud, you know. And at the time, I think and do security the way you used to do it, the first line of defense. The CISOs is now the second line. You mentioned, you know, quadrillion. And so you know, what you just described, with using AI inferencing. And you know, compared to our competitors, What is it? Yeah. And the Biden Administration, you know, And so they all point to a need And you mentioned your security here it is, you know. the spending surveys. But when you say you're Multicloud, that hides the underlying complexity. You worry about Graviton. Are you essentially building a Supercloud, Or is it more, we're just going to run you know, that sort of you know, if you listen to that they're going to be to be able to do it for their customers,. And you don't, the schema and you know, a GCP specialist. And so we want to make I guess the way I would say it is, meat on the bone for those guys. They compete with CrowdStrike. with you in some cases? Go talk to George, the depth of capability. for the ecosystem there as well. I think in the cloud, you know, and you want to go all in for everything, You know, to be able to, you know, I'm going to make you laugh. You control, you can have But it leaves, to me, it to their customers that, you know, They do all of that, you know, And not having to be experts, And I think you'll appreciate this. So you look at Capital One. And their own data. And actually serve their And they also don't want tools, you know. to move from, you know, You mentioned Devs. you know, on the floor here, And we were talking about, you know, The DevSecOps team is, you know, And it's, you know, a Fortune, on the front end, you know, Over the long haul. Hat, great to see you again. Keep it right there.

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Breaking Analysis: RPA has Become a Transformation Catalyst, Here's What's New


 

>> From theCUBE studios in Palo Alto in Boston, bringing you data driven insights from theCUBE and ETR, this is "Breaking Analysis" with Dave Vellante >> In its early days, robotic process automation emerged from rudimentary screen scraping, macros and workflow automation software. Once a script heavy and limited tool that largely was used to eliminate mundane tasks for individual users, and by the way still is, RPA's evolved into an enterprise-wide mega trend that puts automation at the center of digital business initiatives. Hello and welcome to this week's Wikibon CUBE Insights, powered by ETR. In this breaking analysis, we present our quarterly update of the trends in RPA and automation and share the latest survey data from enterprise technology research. RPA has grown quite rapidly and the acronym is becoming a convenient misnomer in a way. I mean the real action in RPA has evolved into enterprise-wide automation initiatives. Once exclusively focused really on back office automation and areas such as finance, RPA has now become an enterprise initiative as many larger organizations especially, move well beyond cost savings and outside of the CFO's purview. We predicted in early "Breaking Analysis" episodes that productivity declines in the US and Europe especially, would require automation to solve some of the world's most pressing problems. And that's what's happening. Automation today is attacking not only the labor shortage but it's supporting optimizations in ESG, supply chain, helping with inflation challenges, improving capital allocation. For example, the supply chain issues today, think about what they require. Somebody's got to do research, they got to figure out inventory management, they got to go into different systems, do prioritizations, do price matching, and perform a number of other complex tasks. These are time consuming processes. Now the combination of RPA and machine intelligence is helping managers compress the time to value and optimize decision making. Organizations are realizing that a digital business goes beyond cloud and SaaS, and puts data, AI and automation at the core leveraging cloud and SaaS but reimagining entire workflows and customer experiences. Moreover, low code solutions are taking off and dramatically expanding the ability of organizations to make changes to their processes. We're also seeing adjacencies to RPA becoming folded into enterprise automation initiatives. And that trend will continue for example Legacy software testing tools. This is especially important as companies SaaSify their business and look for modern testing tools that can keep pace with their transformations. So the bottom line is, RPA or intelligent automation has become a strategic priority for many companies. And that means you got to get the CIO involved to ensure that the governance and compliance edicts of the organization are appropriately met. And that alignment occurs across the technology and business lines. A couple of years ago, when we saw that RPA could be much much more than what it was at the time, we revisited our total available market or TAM analysis. And in doing so, we felt there would be a confluence of automation, AI, and data and that the front and back office schism would converge. That is shown here. This is our updated TAM chart, which we shared a while back with a dramatically larger scope. We were interested that, just a few days ago by the way Forrester put out a new report, picked up by Digital Nation, that the RPA market would reach 22 billion by 2025. Now, as we said at the time our TAM includes the entire ecosystem including professional services as does Forrester's recent report and the projections they're in. So see that little dotted red line there, that's about at the 22 billion mark. We're a few years away but we definitely feel as though this is taking shape the way we had previously envisioned. That is to say a progression from back office blending with customer facing processes becoming a core element of digital transformations and eventually entering the realm of automated systems of agency where automations are reliable enough and trusted enough to make realtime decisions at scale for a much, much wider scope of enterprise activities. So we see this evolving over the 2020s or the balance of this decade and becoming a massive multi hundred billion dollar market. Now, unfortunately for later investors, this enthusiasm that I'm sharing around automation has not translated into price momentum for the stocks in this sector. Here are the charts, the stock charts for four RPA related players with market values inserted in each graphic. We've set the cross hairs approximately at the timing of UiPath's IPO. And that's where we'll start. UiPath IPOed last April and you can see the steady decline in its price. UiPath's Series F investors got in at $30 billion valuation, so that's been halved, more than half. But UiPath is the leader in this sector as we'll see in a moment. So investors are just going to have to be patient. Now, you know the problem with these hot tech companies is the cat gets let out of the bag before the IPO because they raise so much private money, it hits the headlines and then, at the time you had zero interest rates, you had the tech stock boom during the pandemic, so you're just going to have to wait it out to get a nice return if you got in sort of post IPO. You know, which... I think this business will deliver over the long term. Now, Blue Prism is interesting because it's being bought by SS&C Technologies after a bidding war with Vista. So that's why their stock has held up pretty reasonably. Vista's PE firm, which owns TIBCO and was going to mash it, Blue Prism that is, together with TIBCO. That was a play I always liked because RPA is going to be integrated across the board. And TIBCO is an integration company, and I felt it was in a good position to do that. But SS&C obvious said, "Hey, we can do that too." And look, they're getting a proven RPA tech stack for 10% of the value of UiPath. Might be a sharp move, we'll see. Or maybe they'll jack prices and squeeze the cashflow, I honestly have no idea. And we shelled the other two players here who really aren't RPA specialists. Appian is a low code business process development platform and Pegasystems of course, we've reported on them extensively. They're a longtime business process player that has done pretty well. But both stocks have suffered pretty dramatically since last April. So let's take a look at the customer survey data and see what it tells us. The ETR survey data shows a pretty robust picture frankly. This chart depicts the net score or customer spending momentum on that vertical axis and market share or pervasiveness relative to other companies and technologies in the ETR dataset, that's on the horizontal. That red dotted line at the 40% mark, that indicates an elevated spending level for the company within this technology. The chart insert you see there shows how the company positions are plotted using net score and market share or Ns. And ETR's tool has a couple of cool features. We can click on the dot and it allows you to track the progression over time, in this case going back to January, 2020 that's the lines that we've inserted here. So we'll start with Microsoft and we'll get that over with. Microsoft acquired a company called Softomotive for a reported a hundred million dollars thereabout, it's a little more than that. So pretty much a lunch money for Mr. Softy. So Microsoft bought the company in May and look at the gray line where it started showing up in the October ETR surveys at a very highly elevated level, typical Microsoft, right? I mean, a lot of spending momentum and they're pretty much ubiquitous. And it just stayed there and it's gone up and to the right, just really a dominant picture. But Microsoft Power Automate is really kind of a personal productivity tool not super feature rich like some of the others that we're going to talk about, it's just part of the giant Microsoft software estate. And there's a substantial amount of overlap between, for example, UiPath's and Automation Anywhere's customer bases and Power Automate users. And it's speaking with the number of customers. They'll say, "Yeah, we use Power Automate," but they see enterprise automation platforms as much more feature rich and capable and they see a role for both. But it's something to watch out for because Microsoft can obviously take a bite out of virtually any platform and moderate the enthusiasm for it. But nonetheless, these other firms that we're mentioning here, the two leaders, they really stand out, UiPath and Automation Anywhere. Both are elevated well above that 40% line with a meaningful presence in the data set. And you can see the path that they took to get to where they are today. Now we had predicted in 2021 in our predictions post that Automation Anywhere would IPO in 2021. So we predicted that in December of 2020 but it hasn't happened yet. The company obviously wasn't ready, and it brought in new management. We reported on that, Chris Riley as the Chief Revenue Officer, and it made other moves to show up their business. Now let me say this about Riley. I've known him him for years, he's a world class sales leader, one of the best in the tech business. And he knows how to build a world class go to market team, I guarantee that's what he's doing. I have no doubt he's completely reinventing his sales team, the alliances, he's got a lot of experience of that when he was at EMC and Dell and HPE, and he knows the channel really well. So I have a great deal of confidence that if Automation Anywhere's product is any good, which the ETR data clearly shows that it is, then the company is going to do very well. Now, as for the timing of an IPO, look, with the market choppiness, who knows? Automation Anywhere, they raised a ton of dough and it was last valued around... In 2019, it was just north of 7 billion. And so if UiPath is valued at 15 billion, you could speculate that Automation Anywhere can't be valued at much more than 10 billion, maybe a little under, maybe a little over. And so they might wait for the market volatility to chill out a little bit before they do the IPO or maybe they've got some further cleanup to do and they want to get their metrics better, but we'll see. Now to the point earlier about Blue Prism, look at its position on the vertical axis, very respectable. Just a finer point on Pega. We've always said that they're not an RPA specialist but they have an RPA offering and a presence in the ETR data set in this sector. And they got a sizeable market cap so we'd like to include them. Now here's another look at the net score data. The way net score works is ETR asks customers, are you adopting a platform for the first time? That's that lime green there. Are you accelerating spending on the platform by 6% or more relative to last year, or sometimes relative to some other point in time, this is relative to last year. That's the forest green. Is your spending flat or is it, that's the gray, or is it decreasing by 6% or worse? Or are you churning? That's that bright red. You subtract the reds from the greens and you get net score which is shown for each company on the right along with the Ns in the survey. So other than Pega, every company shown here has new adoptions in the double digits, not a lot of churn. UiPath and and Automation Anywhere have net scores well over that 40% mark. Now, some other data points on those two, ETR did a little peeling of the onion in their data set and I found a couple of interesting nuggets. UiPath in the Fortune 500 has a 91% net score and a 77% net score in the Global 2000. So significantly higher than its overall average. This speaks to the company's strong presence in larger companies and the adoption and how larger companies are leaning in. Although UiPath's actually still solid in smaller firms as well by the way but... Now the other piece of information is, when asked why they buy UiPath over alternatives customers said a robust feature set, technical lead and compatibility with their existing environment. Now to Automation Anywhere. They have a 72% net score in the Fortune 500, well above its average across the survey, but 46% only in the Global 2000 below its overall average shown here of 54. So we'd like to see a wider aperture in the Global 2000. Again, this is a survey set, who knows, but oftentimes these surveys are indicative. So maybe Automation Anywhere just working that out, more time, figuring out the go to market in the Global 2000 beyond those larger customers. Now, when asked why they buy from Automation Anywhere versus the competition customers cited a robust feature set, just like UiPath, technological lead, just like UiPath, and fast ROI. Now I really believe that both for Automation Anywhere and UiPath, the time to value is much compressed relative to most technology projects. So I would highlight that as well. And I think that's a fundamental reason, one of the reasons why RPA has taken off. All right let's wrap up. The bottom line is this space is moving and it's evolving quickly, and will keep on a fast pace given the customer poll, the funding levels that have been poured into the space, and, of course, the competitive climate. We're seeing a new transformation agenda emerge. Pre COVID, the catalyst was back office efficiency. During the pandemic, we saw an acceleration and organizations are taking the lessons learned from that forced March experience, the digital I sometimes call it, and they're realizing a couple things. One, they can attack much more complex problems than previously envisioned. And two, in order to cloudify and SaaSify their businesses, they need to put automation along with data and AI at the core to completely transform into a digital entity. Now we're moving well beyond automating bespoke tasks and paving the cow path as I sometimes like to say. And we're seeing much more integration across systems like ERP and HR and finance and logistics et cetera, collaboration, customer experience, and importantly, this has to extend into broader ecosystems. We're also seeing a rise in semantic workflows to tackle more complex problems. We're talking here about going beyond a linear process of automation. Like for instance, read this, click on that, copy that, put it here, join it with that, drag and drop it over here and send it over there. It's evolving into a much more interpreter of actions using machine intelligence to watch, to learn, to infer, and then ultimately act as well as discover other process automation opportunities. So think about the way work is done today. Going into various applications, you grab data, you trombone back out, you do it again, in and out, in and out, in and out of these systems, et cetera, NASM, and replacing that sequence with a much more intelligent process. We're also seeing a lot more involvement from C-level executives, especially the CIO, but also the chief digital officer, the chief data officer, with low code solutions enabling lines of business to be much more involved in the game. So look, it's still early here. This sector, in my view, hasn't even hit that steep part of the S-curve yet, it's still building momentum with larger firms leading the innovation, investing in things like centers of excellence and training, digging in to find new ways of doing things. It's a huge priority because the efficiencies that large companies get, they drop right to the bottom line and the big ER the more money that drops. We see that in the adoption data and we think it's just getting started. So keep an eye on this space. It's not a fad, it's here to stay. Okay, that's it for now. Thanks to my colleagues, Stephanie Chan who helped research this week's topics and Alex Myerson on the production team who also manages the Breaking Analysis Podcast, Kristen Martin and Cheryl Knight, helped get the word out on social. Thanks guys. Your great teamwork, really appreciate that. Now remember, these episodes, they're all available as podcasts, wherever you listen just search "Breaking Analysis Podcast". Check out ETR's website at etr.ai. And we also publish a full report every week on wikibon.com and siliconangle.com. You can get in touch with me directly, david.vellante@siliconangle.com is my email. You can DM me @dvellante or comment on our LinkedIn posts. This is Dave Vellante for theCUBE Insights, powered by ETR. Have a great week, stay safe, be well, and we'll see you next time. (outro music)

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Breaking Analysis: Securing Snowflake


 

(bright music) >> The challenges of legacy data warehouses and traditional business intelligence systems, they've been well-documented. They're built on rigid infrastructure, and they're managed by really specialized gatekeepers. Data warehouses of the past were, as one financial customer once said to me, like a snake swallowing a basketball, imagine that. The amount of data ingested into a data warehouse has just overwhelmed the system. Every time Intel came out with a new microprocessor, practitioners, they would chase the chip in an effort to try to compress the overly restrictive elapsed time to insights, and this cycle repeated itself for decades. Cloud data warehouses, generally, and Snowflake, specifically, changed all this. Not only were resources virtually infinite, but the ability to separate, compute from storage, it actually turned off the compute when you weren't using it, permanently altered the cost, the performance, the scale and the value equation. But as data makes its way into the cloud and is increasingly democratized as a shared resource across clouds and at the edge, practitioners have to bring Sec DevOps mindsets to securing their cloud data warehouses. Hello, and welcome to this week's Wikibon, "theCUBE Insights," powered by ETR. In this "Breaking Analysis," we take a closer look at the fundamentals of securing Snowflake and to do so, we welcome two guests into the program. Ben Herzberg is an experienced hacker and developer and an expert in several aspects of data security. He's currently working as the Chief Data Scientist at Satori, and he's joined by his colleague, Yoav Cohen, who is a technology visionary, and currently serving as CTO at Satori Cyber. Gentlemen, welcome to "theCUBE," great to see you. >> Great to be here. >> Thanks for having us, Dave. >> Now, these two individuals have co-authored a book on Snowflake Security. It's a comprehensive guide to what you need to know as a data practitioner using Snowflake. So guys, congratulations on the book. It's really detailed, packed with great information, best practices and practical advice and insights all in one place, so really good work. So, before we get into the discussion, I want to share some ETR survey data just to set the context. We're seeing cybersecurity and data, they're colliding in a really important way. And here's some data points that we've shared before from ETR's latest drill down survey. They asked more than 1200 respondents. We're talking CIOs, CSOs and IT professionals, "Which organizational priorities "will be most important in 2022?" And these were the top seven. There were a lot of others, but these were the most important. So, it's no surprise that security is number one, although, as we shared in our predictions post, the magnitude of its relative importance, it does vary by the degree of expertise within the organization. The Delta is maybe not as significant, for example, in large companies, and you can see where analytics and data fit. And we've tied these two domains together and picked up on a term that our two guests have used, in fact, you guys may have even coined it, called DataSecOps, which, to me, is the idea that you bring Agile DevOps practices to data operations and built-in security as part of the full cycle of managing, creating the data, using the data, accessing the data, not a bolt on, but it's fundamental, so guys, what do you make of this data, and what's your point of view on DataSecOps? >> So, definitely aligns with what we're seeing on the ground in the market. In between what you saw there, you had cybersecurity and data warehousing. In the middle you had cloud migration, and that's basically what's pushing companies to invest in both security and data and warehousing, because the cloud changed the game for cybersecurity. The tools that we use before are not the same tools that we need to use now. And also, it unlocks a lot of performance value and capabilities around data warehousing. So, all of that comes together to a big trend in the industry for investment, for replacement, and definitely we're seeing that on the Snowflake platform, which is doing really, really well recently. >> Yeah, well thank you, Yoav. And to that point, I want to share another data point and then dive in, maybe Ben, you can comment. And I want to address, why are we always talking about Snowflake? Of course, it's a hot company. Everybody knows that. You can see it in the company's financials, but the ETR survey data tells a really compelling story about the company. Here's a chart from the most recent ETR January survey. And so, you can see at the, at the top, that blue line, it represents net score or spending momentum, and the darker line at the bottom represents presence or pervasiveness in the survey sample. Just a background, there are 165 Snowflake customers that responded to this past survey. 10% of companies within the Fortune 500 were in the sample, and around 4% of Global 2000 companies participated. Just under 30% of the respondents were C-Suite executives, and about 20% were analysts or engineers or data specialist with around half were VP, director, manager roles that fat middle, with a very broad mix of industries, and there was a bias toward larger companies. Now, back to the chart, that net score for a moment, is that top line, is derived by asking customers, "Are you adopting Snowflake new in 2022?" That's the 27% lime green number. "Will you be spending 6% or more on Snowflake, "relative to 2021?" That's the 57% forest green. "Is your spending flat?" That's the gray. "Is it down by 6% or worse?" That's the other, the pink area. "Are you leaving the platform?" That's the bright red, and that's a zero defection, so there's none there. So you subtract the reds from the greens, and you get net score, which calculates out to 83% in his pet survey. But what's remarkable is that Snowflake has held this elevated score for more than 12 quarterly surveys. It's in the stratosphere among the many thousands and thousands of companies in the ETR survey. Remember, anything above that 40% line is elevated and Snowflake is like glued to the ceiling. So the bottom line shows that the company's market presence continues to grow, that darker line at the bottom, and that green shade shows us that the pace of last quarter is actually accelerating. Snowflake is becoming ubiquitous, and customers are becoming intimately familiar with its platform, and it's scaling like we've never seen before, and it's building a pretty hard to penetrate fortress, we think, and an ecosystem. Ben, I wonder, in your view, what accounts for Snowflake's performance? >> Okay, so I would say that we can spend a full session just about such thing, so I'll try to say what I think. I think, first of all, it does what it says on the box. You get from zero to being able to have a data warehouse easily, you have a very rich support of capability and features that you need for a cloud data warehouse. Your multi-cloud, you're not dependent on one of the big public clouds, and it's fast and scalable, and you don't need to worry yourself with the infrastructure behind. You don't need to, God-forbid, add any indexes or do things like that. You don't need to do that, at least not often, indexes never, but other maintenance. And the innovation rate, they innovate fast. They add a lot of new capabilities, like the move to unstructured data, like a lot of security and governance capabilities, high innovation rate as well. >> Okay, good, and we'll talk about that move. So let's get deeper into the topic now on securing Snowflake. My first question is look, Snowflake, when you talk to practitioners and customers, they get pretty high marks on security, largely because of the simplicity, so why did you feel the need to write a book on the subject? >> So, definitely Snowflake is investing a lot of effort and putting a lot of emphasis on security. However, it's connected to the cloud service, and like any other cloud service, there is a shared responsibility model between Snowflake and its customers when it comes to fully securing their data cloud. So Snowflake can build amazing features, but then customers have to really adopt them, implement them in the best way. One of the things that we've seen by working with Snowflake customers is that we typically interact with data engineers, but then they have to implement security features and security capability. We thought writing a book about the topic would help these customers to understand the features better, benefit from them better and really structure their implementation and decide what's most important to implement at every step of their journey. >> Yeah, and I think that when I was researching this topic, I could find a lot of good information on the web, but I kind of had to hunt and peck for it. It was really sort of dispersed, and you put the information all in one place. You have a nice table of contents, so I can just zip right to where I want to go, so that was quite useful, I thought. What are the very basic fundamentals of securing Snowflake? In other words, I'm interested in, you get this world of flexible, it's globally distributed. You get democratizing data. How do you really make sure that only those folks that should have access, do have access? I mean really, let's talk about that a little bit. >> Oh, I think that, of course there are a lot of different aspects, but I think that I would start with the big blocks. For example, when you get a Snowflake account out of the box, it's open to the world in terms of network. I would start by limiting that. That should be easy for an organization. It's a couple of commands, and you've lowered your risk significantly, both security and compliance. Then, one of the common things that you can get a good improvement in a decrease of your risk is around those indications. For example, do you have applications that are accessing Snowflake using user password? Okay, change that to using a key. Do you have users with username, password? Change that to Okta integration or your IDP integration. So I would start with the big blocks that can remove most of my risk, and then of course, there is a lot to do from getting to the data warehouse and to auditing and monitoring. >> Okay, thank you for that. But, Yoav, how are these fundamentals that we just heard from Ben, how are they different? Isn't this kind of common sense? What's unique about Snowflake? >> So, a couple things, first of all, security, we love to say that it's 80% good security hygiene. You have to make sure that your basics are locked and tightly configured and that brings a lot of value. But two points to consider, first of all, all of these types of controls are pretty static in the sense that once you get in, you get in, and then you have pretty broad access, and we'll talk about authorization concepts and everything, perhaps today, but these are really static gatekeepers around your data. Once you have access, then it's really free for all. When you compare it to other types of environments and what we're seeing in other domains, maybe a move to more dynamic type of controls, elevated access or elevated additional authentication steps before you get elevated access. And what we're thinking is that beyond those static controls, the market is going to move towards implementing more dynamic, more fine-grain control, especially because in Snowflake, but any other data warehouse or large-scale data store, which becomes an aggregation point of data in the company, and we work with really big companies, and they bring in data from multiple jurisdiction from across the world, so they can get an overview of the business and run the business in a much more efficient way, but that really creates a pressure point when it comes to securing that data. >> Okay, Ben, you touched on this a little bit. I want to kind of dig deeper. So, Snowflake takes a layered approach, of course, it's sensible, and the layers, network, which talked about identity, access and encryption. and so, with any cloud, as you guys mentioned, it's a shared responsibility model. So I want to break that down a bit, and let's start with the network. So my responsibility, as a customer, I'm going to be responsible to set up the DNS. How much public internet access am I going to have for other users and apps. So how should practitioners think about their end of the bargain on the network? What do they need to know? >> At the network level, as I mentioned before, a new account is open network-wise, it's open to the world. And one of the first thing I would do would be to set a network policy on the account to limit network access to that account. And of course, in many organizations, you would want to configure that with private link to your cloud environment, but that would be step two. (laughs) First step is simply set the network policy to make sure that it's not open to the public. >> Yeah, and that seems pretty straightforward, but let's talk about identity, 'cause it feels like that's where it starts to get tricky. You got to worry about setting up roles and managing users. You could even configure row and column base access, as I understand it, and I imagine access is where it really gets confusing for a lot of people, especially when you're crossing domain identities. Like for example, isn't a role-based security, let's land on that for a minute, I think you called it hierarchy hell in the book, so what should we think about in regards to identity? >> Well, first of all, it's hierarchy hell, in the book, it says that you can use hierarchy, but you should avoid getting to a hierarchy hell. Basically, we've seen that with several Snowflake customers where the ability to set roles in a hierarchy model, to set a role that inherits privileges from another role, that inherits privileges from other roles and maybe, of course, used in a good way, but it also in some of the cases, it leads to complexities and to access not being deterministic, at least not obvious to the person who gives access, who is usually the data engineer. So, whenever you start having a complex authorization model, whenever I want to give Yoav access to a certain data set, and because things are complex, I also, by mistake, give him access to the salary information of the company, that's when things become tricky. If your roles are messy and complex, then it may lead to data exposure within the organization or outside the organization. >> How do you find Snowflake's integrations? Like if I want to use Okta or I want to use a CyberArk, I mean, how would you grade them on their ability to integrate with popular third party platforms? >> So, I would say pretty high, actually. We haven't encountered many customers who haven't configured any of these... nowadays, really basic security integration, and it really, really helps, setting that good identity management foundation for the platform. So they're investing a lot in that area, and we've been following them for a couple of years now, and it's really, really coming along nicely. >> All right, let's talk about encryption. I mean, that seemed pretty straightforward. Correct me if I'm wrong. I think Snowflake auto rotates the keys every 30 days. It really seems like your responsibility there is monitoring, making sure you're in compliance. You got good log data or access to good log data. Is that right? >> So, this really depends. So, for the average company, I would say, yes. For some of the companies with higher security requirements or compliance requirements or both, sometimes there are issues like companies that do not want to have the data stored in clear text, in Snowflake, even encrypted as in the data warehouse encryption or the account encryption, even if someone accidentally gets access to the table, they want them not to be able to pull the data in clear text, and then it gets slightly more complicated. You have different ways of tackling this, but for the average company or companies who do not have such requirements, then everything in Snowflake is encrypted in transit and addressed, and of course, there are more advanced features for higher requirements. >> Okay, I'm interested in what you guys think of some of the more vulnerable aspects that Snowflake customers should really be aware of. Imagine I'm saying, "Guys, let's run a pen test. "Okay, make sure I have no open chest wounds, "but really try to fool me." What would you attack? Where should I be extra cautious? >> So, I would start with where data resides. And, if you look at the Snowflake architecture, there's a separation between storage and compute, but that also means storage is accessible without going through the compute. That can create opportunities for hackers to go and try and find access where access shouldn't be had. That's where I would focus on. >> I want to ask you about Virtual Private Snowflake. It seems to me, if I have sensitive data, if I don't use Virtual Private Snowflake, I feel like I'm increasing my risk that a security incident at the shared cloud services layer could impact multiple customers, and is this a valid concern? How should we think about reducing that risk, and when should I use that higher level of security? >> So, I think first of all, to the best of my knowledge, I'm not a Snowflake employee, but to the best of my knowledge, Virtual Private Snowflake is used by a minority of the customers, a small minority of the customers. There are other more popular ways within Snowflake, like private link, for example, I would say, to enhance your security and your account segregation. But I wouldn't say that simply because the platform is multi-tenant, it is vulnerable. Of course, in many cases, your security or compliance requirements requires you to eliminate even this risk, but I wouldn't say that there are a lot of other platforms in different areas that are multi-tenant and-- >> And probably better than your on-prem, your average on-prem installation. >> Probably, probably. >> Okay, so I buy that. >> I would say on that, that maybe a shared environment is a higher value target for hackers. So if you're on a shared environment with thousands of other customers, if I'm a hacker, I would go there, 'cause then I get data for thousands of customers instead of try to focus on just one target and getting data for just one company. I think that's the most significant advantage. And obviously, Snowflake are investing a lot in making all of their environments very, very secure, and from our interactions with large Snowflake customers, we know that Snowflake are going above and beyond in making sure these environments are secure. >> Yeah, that's good, that's good news, because if I don't have to spend up, I can put the budget elsewhere. How do you guys think Snowflake's recent moves... They're making a couple of big moves. They've recently added unstructured data. They used to have semi-structured data. They're going after the data science and data lake functionality. Do those kinds of moves, I guess they're two different things, but does that change the way that security pros should think about protecting their Snowflake environment? >> I would say that Snowflake is moving fast with adding new functionality, well fast, but not too fast. They're releasing it in a controlled way. I would say that for new capabilities, of course, in some cases there are new attack vectors or new risks and obviously, securing different types of data may bring new challenges, but the basics, I think, remains the same. The basics of the network, identity authentication, authorization and auditing monitoring. I would say they will be the same and perhaps new features or capability will need to be used. And the largest issue, as data democratization is growing within organizations, and more and more people are using your data cloud, that also needs to be addressed. >> All right, finally, I want to end, I want to talk a little bit about futures. Have you guys talked in your book about multi-cloud as a way to reduce your reliance on a single vendor? And of course, it happens through M and A, and that's cool. We've talked a lot about multi-cloud, and we've been using this term that we coined, called supercloud, and it references an abstraction layer that exists on top of, and floats across, if you will, multiple clouds, and it hides some of that underlying complexity, and we feel like Snowflake is a good example of a company that's moving in that direction, building value on top of all that hyperscale infrastructure. So I wonder how you see Snowflake's moves in that direction would impact the way you think about DataSecOps. >> So definitely, we also see the trend of companies adopting more and more types of cloud and cloud technologies. They're in one cloud today. They want to move to a second one, almost every company that I talk to have, nowadays, a multi-cloud strategy. With respect to Snowflake, they basically have it figured out, because they are an overlay, like a supercloud, super data cloud, that is spread across any cloud, and you can basically pick and choose where you want to put your data for what use cases, and that's really, really helpful, because then you don't have to manage the complexity of multiple solutions for multiple areas of the business. We see this also in other areas where companies are saying, "Hey, I prefer to not use a specific cloud technology "for that purpose, but use a vendor that can cover my needs "across the clouds," definitely on the security side, where they want one throat to choke, so to speak, but they want to control things on a central place. As Ben mentioned before, complexity is the enemy of security and having those multi-cloud operations, from a security perspective, definitely adds complexity, which adds risks, so simplifying that is really, really helpful. >> Hey, thank you for that, and thank you guys for coming on today. Why don't you give us a little bumper sticker on Satori. What do you guys do? Give us the quick commercial. >> So, we help companies secure access to their data on platforms like Snowflake and others. We build really innovative technology that decouples security controls from the actual data layer. So if you think about it, where you can put controls to govern how people access data. You can put it inside the database. You can put it somewhere on the client. We've actually invented a technology that can do that in the middle, so you don't have to coalesce and mix your security concerns with your data. You don't have to go to your clients' users' end-points, laptops and put technology there. We set technology that fits in the middle, that decouples that aspect of your DataSecOps operations, and really helps companies implement those security controls much faster, because it's detached from the rest of their operation. >> Nice thought, leaning into that simplicity trend that you talked about. Okay guys, that's all the time we have today. Really, I want to thank Ben and Yoav for coming on "theCUBE." It was really great to have you. I'd love to welcome you back at some point. >> Thank you, Dave. >> Thank you, it was a pleasure >> All right, remember these episodes, these episodes are all available as podcasts, wherever you listen. All you got to do is search breaking analysis podcasts. Check out ETR's website at ETI.ai. We also publish full report every week on Wikibon.com and SiliconAngle.com. You can get in touch with me. Email me, David.Vellante@SiliconANGLE.com @DVellante or comment on our LinkedIn posts. This is Dave Vellante for "theCUBE Insights," powered by ETR. Have a great week, stay safe, be well, and we'll see you next time. (bright music)

Published Date : Jan 30 2022

SUMMARY :

but the ability to separate, is the idea that you bring In the middle you had cloud migration, and the darker line at the and features that you need largely because of the simplicity, One of the things that and you put the information and then of course, there is a lot to do that we just heard from the market is going to and the layers, network, And one of the first thing I would do Yeah, and that seems and to access not being deterministic, for the platform. the keys every 30 days. as in the data warehouse encryption of some of the more vulnerable aspects to go and try and find access I want to ask you about by a minority of the customers, And probably better than your on-prem, and from our interactions with but does that change the way The basics of the network, and it hides some of that and you can basically pick and choose and thank you guys for coming on today. We set technology that fits in the middle, that you talked about. and we'll see you next time.

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Breaking Analysis: Enterprise Technology Predictions 2022


 

>> From theCUBE Studios in Palo Alto and Boston, bringing you data-driven insights from theCUBE and ETR, this is Breaking Analysis with Dave Vellante. >> The pandemic has changed the way we think about and predict the future. As we enter the third year of a global pandemic, we see the significant impact that it's had on technology strategy, spending patterns, and company fortunes Much has changed. And while many of these changes were forced reactions to a new abnormal, the trends that we've seen over the past 24 months have become more entrenched, and point to the way that's coming ahead in the technology business. Hello and welcome to this week's Wikibon CUBE Insights powered by ETR. In this Breaking Analysis, we welcome our partner and colleague and business friend, Erik Porter Bradley, as we deliver what's becoming an annual tradition for Erik and me, our predictions for Enterprise Technology in 2022 and beyond Erik, welcome. Thanks for taking some time out. >> Thank you, Dave. Luckily we did pretty well last year, so we were able to do this again. So hopefully we can keep that momentum going. >> Yeah, you know, I want to mention that, you know, we get a lot of inbound predictions from companies and PR firms that help shape our thinking. But one of the main objectives that we have is we try to make predictions that can be measured. That's why we use a lot of data. Now not all will necessarily fit that parameter, but if you've seen the grading of our 2021 predictions that Erik and I did, you'll see we do a pretty good job of trying to put forth prognostications that can be declared correct or not, you know, as black and white as possible. Now let's get right into it. Our first prediction, we're going to go run into spending, something that ETR surveys for quarterly. And we've reported extensively on this. We're calling for tech spending to increase somewhere around 8% in 2022, we can see there on the slide, Erik, we predicted spending last year would increase by 4% IDC. Last check was came in at five and a half percent. Gardner was somewhat higher, but in general, you know, not too bad, but looking ahead, we're seeing an acceleration from the ETR September surveys, as you can see in the yellow versus the blue bar in this chart, many of the SMBs that were hard hit by the pandemic are picking up spending again. And the ETR data is showing acceleration above the mean for industries like energy, utilities, retail, and services, and also, notably, in the Forbes largest 225 private companies. These are companies like Mars or Koch industries. They're predicting well above average spending for 2022. So Erik, please weigh in here. >> Yeah, a lot to bring up on this one, I'm going to be quick. So 1200 respondents on this, over a third of which were at the C-suite level. So really good data that we brought in, the usual bucket of, you know, fortune 500, global 2000 make up the meat of that median, but it's 8.3% and rising with momentum as we see. What's really interesting right now is that energy and utilities. This is usually like, you know, an orphan stock dividend type of play. You don't see them at the highest point of tech spending. And the reason why right now is really because this state of tech infrastructure in our energy infrastructure needs help. And it's obvious, remember the Florida municipality break reach last year? When they took over the water systems or they had the ability to? And this is a real issue, you know, there's bad nation state actors out there, and I'm no alarmist, but the energy and utility has to spend this money to keep up. It's really important. And then you also hit on the retail consumer. Obviously what's happened, the work from home shift created a shop from home shift, and the trends that are happening right now in retail. If you don't spend and keep up, you're not going to be around much longer. So I think the really two interesting things here to call out are energy utilities, usually a laggard in IT spend and it's leading, and also retail consumer, a lot of changes happening. >> Yeah. Great stuff. I mean, I recall when we entered the pandemic, really ETR was the first to emphasize the impact that work from home was going to have, so I really put a lot of weight on this data. Okay. Our next prediction is we're going to get into security, it's one of our favorite topics. And that is that the number one priority that needs to be addressed by organizations in 2022 is security and you can see, in this slide, the degree to which security is top of mind, relative to some other pretty important areas like cloud, productivity, data, and automation, and some others. Now people may say, "Oh, this is obvious." But I'm going to add some context here, Erik, and then bring you in. First, organizations, they don't have unlimited budgets. And there are a lot of competing priorities for dollars, especially with the digital transformation mandate. And depending on the size of the company, this data will vary. For example, while security is still number one at the largest public companies, and those are of course of the biggest spenders, it's not nearly as pronounced as it is on average, or in, for example, mid-sized companies and government agencies. And this is because midsized companies or smaller companies, they don't have the resources that larger companies do. Larger companies have done a better job of securing their infrastructure. So these mid-size firms are playing catch up and the data suggests cyber is even a bigger priority there, gaps that they have to fill, you know, going forward. And that's why we think there's going to be more demand for MSSPs, managed security service providers. And we may even see some IPO action there. And then of course, Erik, you and I have talked about events like the SolarWinds Hack, there's more ransomware attacks, other vulnerabilities. Just recently, like Log4j in December. All of this has heightened concerns. Now I want to talk a little bit more about how we measure this, you know, relatively, okay, it's an obvious prediction, but let's stick our necks out a little bit. And so in addition to the rise of managed security services, we're calling for M&A and/or IPOs, we've specified some names here on this chart, and we're also pointing to the digital supply chain as an area of emphasis. Again, Log4j really shone that under a light. And this is going to help the likes of Auth0, which is now Okta, SailPoint, which is called out on this chart, and some others. We're calling some winners in end point security. Erik, you're going to talk about sort of that lifecycle, that transformation that we're seeing, that migration to new endpoint technologies that are going to benefit from this reset refresh cycle. So Erik, weigh in here, let's talk about some of the elements of this prediction and some of the names on that chart. >> Yeah, certainly. I'm going to start right with Log4j top of mind. And the reason why is because we're seeing a real paradigm shift here where things are no longer being attacked at the network layer, they're being attacked at the application layer, and in the application stack itself. And that is a huge shift left. And that's taking in DevSecOps now as a real priority in 2022. That's a real paradigm shift over the last 20 years. That's not where attacks used to come from. And this is going to have a lot of changes. You called out a bunch of names in there that are, they're either going to work. I would add to that list Wiz. I would add Orca Security. Two names in our emerging technology study, in addition to the ones you added that are involved in cloud security and container security. These names are either going to get gobbled up. So the traditional legacy names are going to have to start writing checks and, you know, legacy is not fair, but they're in the data center, right? They're, on-prem, they're not cloud native. So these are the names that money is going to be flowing to. So they're either going to get gobbled up, or we're going to see some IPO's. And on the other thing I want to talk about too, is what you mentioned. We have CrowdStrike on that list, We have SentinalOne on the list. Everyone knows them. Our data was so strong on Tanium that we actually went positive for the first time just today, just this morning, where that was released. The trifecta of these are so important because of what you mentioned, under resourcing. We can't have security just tell us when something happens, it has to automate, and it has to respond. So in this next generation of EDR and XDR, an automated response has to happen because people are under-resourced, salaries are really high, there's a skill shortage out there. Security has to become responsive. It can't just monitor anymore. >> Yeah. Great. And we should call out too. So we named some names, Snyk, Aqua, Arctic Wolf, Lacework, Netskope, Illumio. These are all sort of IPO, or possibly even M&A candidates. All right. Our next prediction goes right to the way we work. Again, something that ETR has been on for awhile. We're calling for a major rethink in remote work for 2022. We had predicted last year that by the end of 2021, there'd be a larger return to the office with the norm being around a third of workers permanently remote. And of course the variants changed that equation and, you know, gave more time for people to think about this idea of hybrid work and that's really come in to focus. So we're predicting that is going to overtake fully remote as the dominant work model with only about a third of the workers back in the office full-time. And Erik, we expect a somewhat lower percentage to be fully remote. It's now sort of dipped under 30%, at around 29%, but it's still significantly higher than the historical average of around 15 to 16%. So still a major change, but this idea of hybrid and getting hybrid right, has really come into focus. Hasn't it? >> Yeah. It's here to stay. There's no doubt about it. We started this in March of 2020, as soon as the virus hit. This is the 10th iteration of the survey. No one, no one ever thought we'd see a number where only 34% of people were going to be in office permanently. That's a permanent number. They're expecting only a third of the workers to ever come back fully in office. And against that, there's 63% that are saying their permanent workforce is going to be either fully remote or hybrid. And this, I can't really explain how big of a paradigm shift this is. Since the start of the industrial revolution, people leave their house and go to work. Now they're saying that's not going to happen. The economic impact here is so broad, on so many different areas And, you know, the reason is like, why not? Right? The productivity increase is real. We're seeing the productivity increase. Enterprises are spending on collaboration tools, productivity tools, We're seeing an increased perception in productivity of their workforce. And the CFOs can cut down an expense item. I just don't see a reason why this would end, you know, I think it's going to continue. And I also want to point out these results, as high as they are, were before the Omicron wave hit us. I can only imagine what these results would have been if we had sent the survey out just two or three weeks later. >> Yeah. That's a great point. Okay. Next prediction, we're going to look at the supply chain, specifically in how it's affecting some of the hardware spending and cloud strategies in the future. So in this chart, ETRS buyers, have you experienced problems procuring hardware as a result of supply chain issues? And, you know, despite the fact that some companies are, you know, I would call out Dell, for example, doing really well in terms of delivering, you can see that in the numbers, it's pretty clear, there's been an impact. And that's not not an across the board, you know, thing where vendors are able to deliver, especially acute in PCs, but also pronounced in networking, also in firewall servers and storage. And what's interesting is how companies are responding and reacting. So first, you know, I'm going to call the laptop and PC demand staying well above pre-COVID norms. It had peaked in 2012. Pre-pandemic it kept dropping and dropping and dropping, in terms of, you know, unit volume, where the market was contracting. And we think can continue to grow this year in double digits in 2022. But what's interesting, Erik, is when you survey customers, is despite the difficulty they're having in procuring network hardware, there's as much of a migration away from existing networks to the cloud. You could probably comment on that. Their networks are more fossilized, but when it comes to firewalls and servers and storage, there's a much higher propensity to move to the cloud. 30% of customers that ETR surveyed will replace security appliances with cloud services and 41% and 34% respectively will move to cloud compute and storage in 2022. So cloud's relentless march on traditional on-prem models continues. Erik, what do you make of this data? Please weigh in on this prediction. >> As if we needed another reason to go to the cloud. Right here, here it is yet again. So this was added to the survey by client demand. They were asking about the procurement difficulties, the supply chain issues, and how it was impacting our community. So this is the first time we ran it. And it really was interesting to see, you know, the move there. And storage particularly I found interesting because it correlated with a huge jump that we saw on one of our vendor names, which was Rubrik, had the highest net score that it's ever had. So clearly we're seeing some correlation with some of these names that are there, you know, really well positioned to take storage, to take data into the cloud. So again, you didn't need another reason to, you know, hasten this digital transformation, but here we are, we have it yet again, and I don't see it slowing down anytime soon. >> You know, that's a really good point. I mean, it's not necessarily bad news for the... I mean, obviously you wish that it had no change, would be great, but things, you know, always going to change. So we'll talk about this a little bit later when we get into the Supercloud conversation, but this is an opportunity for people who embrace the cloud. So we'll come back to that. And I want to hang on cloud a bit and share some recent projections that we've made. The next prediction is the big four cloud players are going to surpass 167 billion, an IaaS and PaaS revenue in 2022. We track this. Observers of this program know that we try to create an apples to apples comparison between AWS, Azure, GCP and Alibaba in IaaS and PaaS. So we're calling for 38% revenue growth in 2022, which is astounding for such a massive market. You know, AWS is probably not going to hit a hundred billion dollar run rate, but they're going to be close this year. And we're going to get there by 2023, you know they're going to surpass that. Azure continues to close the gap. Now they're about two thirds of the size of AWS and Google, we think is going to surpass Alibaba and take the number three spot. Erik, anything you'd like to add here? >> Yeah, first of all, just on a sector level, we saw our sector, new survey net score on cloud jumped another 10%. It was already really high at 48. Went up to 53. This train is not slowing down anytime soon. And we even added an edge compute type of player, like CloudFlare into our cloud bucket this year. And it debuted with a net score of almost 60. So this is really an area that's expanding, not just the big three, but everywhere. We even saw Oracle and IBM jump up. So even they're having success, taking some of their on-prem customers and then selling them to their cloud services. This is a massive opportunity and it's not changing anytime soon, it's going to continue. >> And I think the operative word there is opportunity. So, you know, the next prediction is something that we've been having fun with and that's this Supercloud becomes a thing. Now, the reason I say we've been having fun is we put this concept of Supercloud out and it's become a bit of a controversy. First, you know, what the heck's the Supercloud right? It's sort of a buzz-wordy term, but there really is, we believe, a thing here. We think there needs to be a rethinking or at least an evolution of the term multi-cloud. And what we mean is that in our view, you know, multicloud from a vendor perspective was really cloud compatibility. It wasn't marketed that way, but that's what it was. Either a vendor would containerize its legacy stack, shove it into the cloud, or a company, you know, they'd do the work, they'd build a cloud native service on one of the big clouds and they did do it for AWS, and then Azure, and then Google. But there really wasn't much, if any, leverage across clouds. Now from a buyer perspective, we've always said multicloud was a symptom of multi-vendor, meaning I got different workloads, running in different clouds, or I bought a company and they run on Azure, and I do a lot of work on AWS, but generally it wasn't necessarily a prescribed strategy to build value on top of hyperscale infrastructure. There certainly was somewhat of a, you know, reducing lock-in and hedging the risk. But we're talking about something more here. We're talking about building value on top of the hyperscale gift of hundreds of billions of dollars in CapEx. So in addition, we're not just talking about transforming IT, which is what the last 10 years of cloud have been like. And, you know, doing work in the cloud because it's cheaper or simpler or more agile, all of those things. So that's beginning to change. And this chart shows some of the technology vendors that are leaning toward this Supercloud vision, in our view, building on top of the hyperscalers that are highlighted in red. Now, Jerry Chan at Greylock, they wrote a piece called Castles in the Cloud. It got our thinking going, and he and the team at Greylock, they're building out a database of all the cloud services and all the sub-markets in cloud. And that got us thinking that there's a higher level of abstraction coalescing in the market, where there's tight integration of services across clouds, but the underlying complexity is hidden, and there's an identical experience across clouds, and even, in my dreams, on-prem for some platforms, so what's new or new-ish and evolving are things like location independence, you've got to include the edge on that, metadata services to optimize locality of reference and data source awareness, governance, privacy, you know, application independent and dependent, actually, recovery across clouds. So we're seeing this evolve. And in our view, the two biggest things that are new are the technology is evolving, where you're seeing services truly integrate cross-cloud. And the other big change is digital transformation, where there's this new innovation curve developing, and it's not just about making your IT better. It's about SaaS-ifying and automating your entire company workflows. So Supercloud, it's not just a vendor thing to us. It's the evolution of, you know, the, the Marc Andreessen quote, "Every company will be a SaaS company." Every company will deliver capabilities that can be consumed as cloud services. So Erik, the chart shows spending momentum on the y-axis and net score, or presence in the ETR data center, or market share on the x-axis. We've talked about snowflake as the poster child for this concept where the vision is you're in their cloud and sharing data in that safe place. Maybe you could make some comments, you know, what do you think of this Supercloud concept and this change that we're sensing in the market? >> Well, I think you did a great job describing the concept. So maybe I'll support it a little bit on the vendor level and then kind of give examples of the ones that are doing it. You stole the lead there with Snowflake, right? There is no better example than what we've seen with what Snowflake can do. Cross-portability in the cloud, the ability to be able to be, you know, completely agnostic, but then build those services on top. They're better than anything they could offer. And it's not just there. I mean, you mentioned edge compute, that's a whole nother layer where this is coming in. And CloudFlare, the momentum there is out of control. I mean, this is a company that started off just doing CDN and trying to compete with Okta Mite. And now they're giving you a full soup to nuts with security and actual edge compute layer, but it's a fantastic company. What they're doing, it's another great example of what you're seeing here. I'm going to call out HashiCorp as well. They're more of an infrastructure services, a little bit more of an open-source freemium model, but what they're doing as well is completely cloud agnostic. It's dynamic. It doesn't care if you're in a container, it doesn't matter where you are. They recently IPO'd and they're down 25%, but their data looks so good across both of our emerging technology and TISA survey. It's certainly another name that's playing on this. And another one that we mentioned as well is Rubrik. If you need storage, compute, and in the cloud layer and you need to be agnostic to it, they're another one that's really playing in this space. So I think it's a great concept you're bringing up. I think it's one that's here to stay and there's certainly a lot of vendors that fit into what you're describing. >> Excellent. Thank you. All right, let's shift to data. The next prediction, it might be a little tough to measure. Before I said we're trying to be a little black and white here, but it relates to Data Mesh, which is, the ideas behind that term were created by Zhamak Dehghani of ThoughtWorks. And we see Data Mesh is really gaining momentum in 2022, but it's largely going to be, we think, confined to a more narrow scope. Now, the impetus for change in data architecture in many companies really stems from the fact that their Hadoop infrastructure really didn't solve their data problems and they struggle to get more value out of their data investments. Data Mesh prescribes a shift to a decentralized architecture in domain ownership of data and a shift to data product thinking, beyond data for analytics, but data products and services that can be monetized. Now this a very powerful in our view, but they're difficult for organizations to get their heads around and further decentralization creates the need for a self-service platform and federated data governance that can be automated. And not a lot of standards around this. So it's going to take some time. At our power panel a couple of weeks ago on data management, Tony Baer predicted a backlash on Data Mesh. And I don't think it's going to be so much of a backlash, but rather the adoption will be more limited. Most implementations we think are going to use a starting point of AWS and they'll enable domains to access and control their own data lakes. And while that is a very small slice of the Data Mesh vision, I think it's going to be a starting point. And the last thing I'll say is, this is going to take a decade to evolve, but I think it's the right direction. And whether it's a data lake or a data warehouse or a data hub or an S3 bucket, these are really, the concept is, they'll eventually just become nodes on the data mesh that are discoverable and access is governed. And so the idea is that the stranglehold that the data pipeline and process and hyper-specialized roles that they have on data agility is going to evolve. And decentralized architectures and the democratization of data will eventually become a norm for a lot of different use cases. And Erik, I wonder if you'd add anything to this. >> Yeah. There's a lot to add there. The first thing that jumped out to me was that that mention of the word backlash you said, and you said it's not really a backlash, but what it could be is these are new words trying to solve an old problem. And I do think sometimes the industry will notice that right away and maybe that'll be a little pushback. And the problems are what you already mentioned, right? We're trying to get to an area where we can have more assets in our data site, more deliverable, and more usable and relevant to the business. And you mentioned that as self-service with governance laid on top. And that's really what we're trying to get to. Now, there's a lot of ways you can get there. Data fabric is really the technical aspect and data mesh is really more about the people, the process, and the governance, but the two of those need to meet, in order to make that happen. And as far as tools, you know, there's even cataloging names like Informatica that play in this, right? Istio plays in this, Snowflake plays in this. So there's a lot of different tools that will support it. But I think you're right in calling out AWS, right? They have AWS Lake, they have AWS Glue. They have so much that's trying to drive this. But I think the really important thing to keep here is what you said. It's going to be a decade long journey. And by the way, we're on the shoulders of giants a decade ago that have even gotten us to this point to talk about these new words because this has been an ongoing type of issue, but ultimately, no matter which vendors you use, this is going to come down to your data governance plan and the data literacy in your business. This is really about workflows and people as much as it is tools. So, you know, the new term of data mesh is wonderful, but you still have to have the people and the governance and the processes in place to get there. >> Great, thank you for that, Erik. Some great points. All right, for the next prediction, we're going to shine the spotlight on two of our favorite topics, Snowflake and Databricks, and the prediction here is that, of course, Databricks is going to IPO this year, as expected. Everybody sort of expects that. And while, but the prediction really is, well, while these two companies are facing off already in the market, they're also going to compete with each other for M&A, especially as Databricks, you know, after the IPO, you're going to have, you know, more prominence and a war chest. So first, these companies, they're both looking pretty good, the same XY graph with spending velocity and presence and market share on the horizontal axis. And both Snowflake and Databricks are well above that magic 40% red dotted line, the elevated line, to us. And for context, we've included a few other firms. So you can see kind of what a good position these two companies are really in, especially, I mean, Snowflake, wow, it just keeps moving to the right on this horizontal picture, but maintaining the next net score in the Y axis. Amazing. So, but here's the thing, Databricks is using the term Lakehouse implying that it has the best of data lakes and data warehouses. And Snowflake has the vision of the data cloud and data sharing. And Snowflake, they've nailed analytics, and now they're moving into data science in the domain of Databricks. Databricks, on the other hand, has nailed data science and is moving into the domain of Snowflake, in the data warehouse and analytics space. But to really make this seamless, there has to be a semantic layer between these two worlds and they're either going to build it or buy it or both. And there are other areas like data clean rooms and privacy and data prep and governance and machine learning tooling and AI, all that stuff. So the prediction is they'll not only compete in the market, but they'll step up and in their competition for M&A, especially after the Databricks IPO. We've listed some target names here, like Atscale, you know, Iguazio, Infosum, Habu, Immuta, and I'm sure there are many, many others. Erik, you care to comment? >> Yeah. I remember a year ago when we were talking Snowflake when they first came out and you, and I said, "I'm shocked if they don't use this war chest of money" "and start going after more" "because we know Slootman, we have so much respect for him." "We've seen his playbook." And I'm actually a little bit surprised that here we are, at 12 months later, and he hasn't spent that money yet. So I think this prediction's just spot on. To talk a little bit about the data side, Snowflake is in rarefied air. It's all by itself. It is the number one net score in our entire TISA universe. It is absolutely incredible. There's almost no negative intentions. Global 2000 organizations are increasing their spend on it. We maintain our positive outlook. It's really just, you know, stands alone. Databricks, however, also has one of the highest overall net sentiments in the entire universe, not just its area. And this is the first time we're coming up positive on this name as well. It looks like it's not slowing down. Really interesting comment you made though that we normally hear from our end-user commentary in our panels and our interviews. Databricks is really more used for the data science side. The MLAI is where it's best positioned in our survey. So it might still have some catching up to do to really have that caliber of usability that you know Snowflake is seeing right now. That's snowflake having its own marketplace. There's just a lot more to Snowflake right now than there is Databricks. But I do think you're right. These two massive vendors are sort of heading towards a collision course, and it'll be very interesting to see how they deploy their cash. I think Snowflake, with their incredible management and leadership, probably will make the first move. >> Well, I think you're right on that. And by the way, I'll just add, you know, Databricks has basically said, hey, it's going to be easier for us to come from data lakes into data warehouse. I'm not sure I buy that. I think, again, that semantic layer is a missing ingredient. So it's going to be really interesting to see how this plays out. And to your point, you know, Snowflake's got the war chest, they got the momentum, they've got the public presence now since November, 2020. And so, you know, they're probably going to start making some aggressive moves. Anyway, next prediction is something, Erik, that you and I have talked about many, many times, and that is observability. I know it's one of your favorite topics. And we see this world screaming for more consolidation it's going all in on cloud native. These legacy stacks, they're fighting to stay relevant, but the direction is pretty clear. And the same XY graph lays out the players in the field, with some of the new entrants that we've also highlighted, like Observe and Honeycomb and ChaosSearch that we've talked about. Erik, we put a big red target around Splunk because everyone wants their gold. So please give us your thoughts. >> Oh man, I feel like I've been saying negative things about Splunk for too long. I've got a bad rap on this name. The Splunk shareholders come after me all the time. Listen, it really comes down to this. They're a fantastic company that was designed to do logging and monitoring and had some great tool sets around what you could do with it. But they were designed for the data center. They were designed for prem. The world we're in now is so dynamic. Everything I hear from our end user community is that all net new workloads will be going to cloud native players. It's that simple. So Splunk has entrenched. It's going to continue doing what it's doing and it does it really, really well. But if you're doing something new, the new workloads are going to be in a dynamic environment and that's going to go to the cloud native players. And in our data, it is extremely clear that that means Datadog and Elastic. They are by far number one and two in net score, increase rates, adoption rates. It's not even close. Even New Relic actually is starting to, you know, entrench itself really well. We saw New Relic's adoption's going up, which is super important because they went to that freemium model, you know, to try to get their little bit of an entrenched customer base and that's working as well. And then you made a great list here, of all the new entrants, but it goes beyond this. There's so many more. In our emerging technology survey, we're seeing Century, Catchpoint, Securonix, Lucid Works. There are so many options in this space. And let's not forget, the biggest data that we're seeing is with Grafana. And Grafana labs as yet to turn on their enterprise. Elastic did it, why can't Grafana labs do it? They have an enterprise stack. So when you look at how crowded this space is, there has to be consolidation. I recently hosted a panel and every single guy on that panel said, "Please give me a consolidation." Because they're the end users trying to actually deploy these and it's getting a little bit confusing. >> Great. Thank you for that. Okay. Last prediction. Erik, might be a little out of your wheelhouse, but you know, you might have some thoughts on it. And that's a hybrid events become the new digital model and a new category in 2022. You got these pure play digital or virtual events. They're going to take a back seat to in-person hybrids. The virtual experience will eventually give way to metaverse experiences and that's going to take some time, but the physical hybrid is going to drive it. And metaverse is ultimately going to define the virtual experience because the virtual experience today is not great. Nobody likes virtual. And hybrid is going to become the business model. Today's pure virtual experience has to evolve, you know, theCUBE first delivered hybrid mid last decade, but nobody really wanted it. We did Mobile World Congress last summer in Barcelona in an amazing hybrid model, which we're showing in some of the pictures here. Alex, if you don't mind bringing that back up. And every physical event that we're we're doing now has a hybrid and virtual component, including the pre-records. You can see in our studios, you see that the green screen. I don't know. Erik, what do you think about, you know, the Zoom fatigue and all this. I know you host regular events with your round tables, but what are your thoughts? >> Well, first of all, I think you and your company here have just done an amazing job on this. So that's really your expertise. I spent 20 years of my career hosting intimate wall street idea dinners. So I'm better at navigating a wine list than I am navigating a conference floor. But I will say that, you know, the trend just goes along with what we saw. If 35% are going to be fully remote. If 70% are going to be hybrid, then our events are going to be as well. I used to host round table dinners on, you know, one or two nights a week. Now those have gone virtual. They're now panels. They're now one-on-one interviews. You know, we do chats. We do submitted questions. We do what we can, but there's no reason that this is going to change anytime soon. I think you're spot on here. >> Yeah. Great. All right. So there you have it, Erik and I, Listen, we always love the feedback. Love to know what you think. Thank you, Erik, for your partnership, your collaboration, and love doing these predictions with you. >> Yeah. I always enjoy them too. And I'm actually happy. Last year you made us do a baker's dozen, so thanks for keeping it to 10 this year. >> (laughs) We've got a lot to say. I know, you know, we cut out. We didn't do much on crypto. We didn't really talk about SaaS. I mean, I got some thoughts there. We didn't really do much on containers and AI. >> You want to keep going? I've got another 10 for you. >> RPA...All right, we'll have you back and then let's do that. All right. All right. Don't forget, these episodes are all available as podcasts, wherever you listen, all you can do is search Breaking Analysis podcast. Check out ETR's website at etr.plus, they've got a new website out. It's the best data in the industry, and we publish a full report every week on wikibon.com and siliconangle.com. You can always reach out on email, David.Vellante@siliconangle.com I'm @DVellante on Twitter. Comment on our LinkedIn posts. This is Dave Vellante for the Cube Insights powered by ETR. Have a great week, stay safe, be well. And we'll see you next time. (mellow music)

Published Date : Jan 22 2022

SUMMARY :

bringing you data-driven and predict the future. So hopefully we can keep to mention that, you know, And this is a real issue, you know, And that is that the number one priority and in the application stack itself. And of course the variants And the CFOs can cut down an expense item. the board, you know, thing interesting to see, you know, and take the number three spot. not just the big three, but everywhere. It's the evolution of, you know, the, the ability to be able to be, and the democratization of data and the processes in place to get there. and is moving into the It is the number one net score And by the way, I'll just add, you know, and that's going to go to has to evolve, you know, that this is going to change anytime soon. Love to know what you think. so thanks for keeping it to 10 this year. I know, you know, we cut out. You want to keep going? This is Dave Vellante for the

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Ajeet Singh, ThoughtSpot | CUBE Conversation, November 2020


 

>> Narrator: From theCUBE studios in Palo Alto, in Boston, connecting with thought leaders all around the world. This is theCUBE conversation. >> Everyone welcome to this special CUBE conversation. I'm John Furrier, host of theCUBE here in our Palo Alto studios. During this time of the pandemic, we're doing a lot of remote interviews, supporting a lot of events. theCUBE virtual is our new brand because there's no events to go to, but we certainly want to talk to the best people and get the most important stories. And today I have a great segment with a world-class entrepreneur, Ajeet Singh co-founder and executive chairman of ThoughtSpot. And they've got an event coming up, which is going to be coming up in December 9th and 10th. But this interview is really about what it takes to be a world-class leader and what it takes to see the future and be a visionary, but then execute an opportunity because this is the time that we're in right now is there's a lot of change, data, technology, a sea change is happening and it's upon us and leadership around technology and how to capture opportunities is really what we need right now. And so Ajeet I want to thank you for coming on to theCUBE conversation. >> Thanks for having me, John. Pleasure to be here. >> For the folks watching, the startup that you've been doing for many, many years now, ThoughtSpot you're the co-founder executive chairman, but you also were involved in Nutanix as the co-founder of that company as well. You know, a little about unicorns and creating value and doing things early, but you're a visionary and you're a technologist and a leader. I want to go in and explore that because now more than ever, the role of data, the role of the truth is super important. And as the co-founder, your company is well positioned to do that. I mean, your tagline today on the website says insight is the speed of thought, but going back to the beginning, probably wasn't the tagline. It was probably maybe like we got to leverage data, take us through the vision initially when you founded the company in 2012. What was the thinking? What was on your mind? Take us through the journey. >> Yeah. So as an entrepreneur, I think visionary is a very big term. I don't know if I qualify for that or not, but what I'm really passionate about is identifying very large markets, with very, very big problems. And then going to the white board and from scratch, building a solution that is perfectly designed for the big problem that the market might be facing from scratch. And just an absolute honest way of approaching the problem and finding the best possible solution. So when we were starting ThoughtSpot, the market that we identified was analytics, analytics software. And the big problem that we saw was that while on one hand, companies were building very big data lakes, data warehouses, there was a lot of money being spent in capturing and storing data how that data was consumed by the end-users, the non-technical people, the sales, marketing, HR people, the doctors, the nurses, that process was not changing. That process was still stuck in old times where you have to ask an analyst to go and build a dashboard for you. And at the same time, we saw that in the consumer space, when anyone had a question they wanted to learn about something, they would just go to Google and ask that question. So we said, why can't analytics be as easy as Google? If I have a question, why do I have to wait for three weeks for some data experts to bring some insights to me for most simple questions, if I'm doing some very deep analysis, trying to come up with fraud algorithms, it's understood, you know, you need data expert. But if I'm just trying to understand how my business is doing, how my customers are doing, I shouldn't have to wait. And so that's how we identified the market and the problem. And then we build a solution that is designed for that non-technical user with a very design thinking UX first approach to make it super easy for anyone to ask that question. So that was the Genesis of the company. >> You know, I just love the thinking because you're solving a problem with a clean sheet piece of paper, you're looking at what can be done. And it's just, you can bring up Google because you know, you think about Google's motto was find what you're looking for. And they had a little gimmicky buttons, like I'm feeling lucky, which just took you to a random webpage at that time while everyone else was tryna build these walled gardens and this structural apparatus, Google wanted you in and out with your results fast. And that mindset just never came over to the enterprise and with all that legacy structure and all the baggage associated with it. So I totally loved the vision, but I got to ask you, how did you get to beachhead? How did you get that first success milestone? When did you see results in your thinking? >> Yeah, so I mean, I believe that once you've identified a big market and a big problem, it comes down to the people. So I sort of went on a recruit recruiting mission and I recruited perhaps the best technology and business team that you can find in any enterprise segment, not only just analytics, some of the early engineers, my co-founder, he was at Google before that, Amit Prakash, before that he was at Microsoft working on Bing. So it took a lot of very deliberate effort to find the right kind of people who have a builder's mentality and are also deep experts in areas like search large-scale distributed systems. Very passionate about user experience. And then you start building the product, you know, it took us almost, I would say one and a half three years to get the initial working version of the product. And we were lucky enough to engage with some of the largest companies in the world, such as Walmart who are very interested in our solution because they were facing these kinds of problems. And we almost co-developed this technology with our early customers, focusing on ease of use, scale, security, governance, all of that, because it's one thing to have a concept where you want to make access to data as easy as Google, you have a certain interface people can type and get an answer. But when you are talking about enterprise data and enterprise needs, they are nowhere similar to what you have in consumer space. Consumer space is free for all, all the information is there you can crawl it and then you can access it. In enterprise, for you to take this idea of search, but make it production grid, make it real and not just a concept card. You need to invest a lot in building deep technology and then enabling security and scalability and all of that. So it took us almost , I would say a two and a half to three years to get to the initial version of the product and the problem we are solving and the area of technology search that we are working on. We brought it to the market. It's almost an infinite game. You know, you can keep making things easier and easier. And we've seen how Google has continued to evolve their search over time And it is still evolving. We just feel so lucky to be in this market, taking the direction that we have taken. >> Yeah. It's easy to talk a big game in this area because like you said, it's a hard technical problem because it'll structural data, whether it's schema databases or whatever, legacy baggage, but to make it easy, hard. And I like what you guys go with this, find the right information and put it in the right place, the right time. It's a really hard problem. And the beautiful thing is you guys are building a category while there's spend in the market that needs the problem today. So category creation with an existing market that needs it. So I got to ask you, if you could do me a favor and define for the audience, what is search-driven analytics? What does that mean from your standpoint? >> Yeah, what it means is for the end user, it looks like search but under the hood is driving large scale analytics. I like to say that our product looks like a search engine on the surface, but under the hood, it's a massive number crunching machine. So Search and AI driven analytics. There's two goals there. One, if the user has, any user and we're talking about non-technical users here, we're not talking about necessarily data experts, but if a user has a question, they should be able to get an answer instantly. They shouldn't have to wait. That is what we achieve with Search and with Spot IQ, our AI engine, we help surface insights where people may not even know that those are the questions they should be asking because data has become so complex. People often don't even know what question they should be asking. And we give them a pool that's very easy to use, but it helps surface insights to them. So there is both a pool model that we enabled through Search and a push model that we enable through Spot IQ. >> So I have to ask you that you guys are pioneering this segment you're in first. And sometimes when you're first, you have arrows in your back as you know, it's not all the beginners survive, they get competition copies, but you guys have had a lead. You had success. What's different today as you have competition coming in trying to say, "Oh, we got Search too." So what's different today with ThoughtSpot? How are you guys differentiated? >> Yeah. I mean, that's always a sign of success. If what you are trying to do, if others are saying we have it too, you have done something that is valuable. And that happens in all industry. I think the best example is Tesla. They were the first to look at this very well-known problem. I mean, we haven't had a very sort of unique take on the existence of the problem itself. Everybody knows that there is a problem with access to data, but the technology that we have built is so deep that it's very, very hard to really copy it and make it work in real world with Tesla in automotive industry in cars, there is obviously so many other companies that have launched battery powered cars, electric cars, but there is Tesla and there is all the other electric cars which are a bit of an afterthought, because if you want to build an analytics product, where Search is at the core, Search cannot be added on the top, Search has to be the core, and then you build around it. And that requires you to build a fundamental architecture from the ground up. And you can't take an existing BI product that is built for dash boarding and add a search bar. I have always said that adding a search bar in a UI is perhaps, you know, 10 to 20 lines of JavaScript code. Anyone can add it and there is so much open source stuff out there that you can just take it and plug it. And many people have tried to do that, but taking off the shelf, Search technology that is built for unstructured data and sticking it on to a product that is required to do analytics on enterprise data, that doesn't work. We built a search technology that understands enterprise data at a very deep level, so that when our customers take our product and bring it into their environment, they don't have to fundamentally change how they manage their data. Our goal is to add value to their existing enterprise data Cloud Data Warehouses and deliver this amazing Search experience where our Search engine is enable to understand what's in their data Lake, what's in their Cloud Data Warehouse. What are the schema, the tables, the joints, the cardinality, the data archive, the security requirements, all of things have to be understood by the technology for you to deliver the experience. So now that said, we pride ourselves in not resting on our laurels. You know, we have this sort of motto in the company. We say we are only 2% done. So we are on our own sort of a continuous journey of innovation. And we have been working on taking our Search technology to the next level. And that is something really powerful that we are going to unveil at our upcoming conference, Beyond, in December. And that is one to create even more distance between us and the competition. And it's all driven by what we have seen with our customers, how they're using our product or learnings what they like, what they don't like, where we see gaps and where we see opportunity to make it even easier to deliver value to our customers and our users. >> I think that's a really profound insight you just shared, because if you look at what you just said around thinking about Search as an embedded architectural foundational, you know, embedded in the architecture, that's different than bolting on a feature where you said Java code or some open source library. You know, we see in the security market, people bolted on security had huge problems. Now, all you hear is, "Oh, you got a big security in from the beginning." You actually have baked Search into everything from the beginning. And it's not just a utility, it's a mindset. And it's also a technology metadata data about data software, and all kinds of tech is involved. Am I getting that right? I mean, cause I think this is what I heard you say. It's like, you got to have the data. >> This is totally right. I mean, if I can use an analogy, there is Google search and obviously Yahoo also tried to bring their own search Yahoo search Yahoo actually, Yahoo versus Google is a perfect example or a perfect analogy to compare with ThoughtSpot versus other BI product Yahoo was built for predefined content consumption. You know, you had a homepage, somebody defined it. You could make some customizations. And there is predefined content you can consume it. Now, they also did add search, but that didn't really go so far. While Google said, we will vary from scratch ability to crawl all the data, ability to index all the data and then build a serving infrastructure that deliver this amazing performance and interactivity and relevance for the user. Relevance is where Google already shined. And you can't do those things until you think about the architecture from the ground up. >> Ajeet I'm looking forward to having more deep dive conversations on that one topic. But for the folks who might not be old enough, like me to remember Google back at that time, Yahoo was the best search engine and it was directory basically with a keyword search. It was trivial, technically speaking, but they got big. And then the portal wars came out, we got to have a portal. Google was very much not looked down as an innovator, but they had great technical chops and they just stayed the course. They had a mission to provide the best search engine to help users find what they're looking for. And they never wavered. And it was not fashionable about that time to your point. And then Yahoo was number one, then Google just became Google and the rest is history. So I really think that's super notable because companies face the same problem. What looks like fashionable tech today might not be the right one. I think that's... >> Yeah, and I totally agree. And I think a lot of times in our space, there's a lot of sort of hype around AI and machine learning. We as a company have tried to stay close to our customers and users and build things that will work for them. And a lot of stuff that we are doing, it has never been done before. So it's not to say that along the way, we don't have our own failures. We do have failures and we learn from them. >> Yeah. Yeah. Just don't make the same mistake twice. >> Yeah, I think if you have a process of learning quickly, improving quickly, those are the companies that will have a competitive advantage. In today's world, nobody gets it right the first time. If you're trying to do something fundamentally different, if you're copying somebody else, then you're too late already. >> I totally agree. >> If you do something new, it's about how fast you penetrate And that's... >> That's a great mindset. That's a great mindset. And I think that's worth capturing calling out, but I got to ask you because what's first of all, distinguished history and I love your mindset and just solving problems, big problems. All great. I want to ask you something about the industry and where you guys were in 2012 alright when you started the company, you were literally in what I call the before Cloud phase. Cause it was before Cloud companies and then during Cloud companies and then after Cloud, you know, Amazon clearly took advantage of that for a lot of startups. So right around 2012 through 2016, I'd call that the Amazon is growing up years. How did the Cloud impact your thinking around the product and how you guys were executing because you were right on that wave. You were probably in the sweet spot of your development. >> Yeah. >> Pre business planning. You were in the pre-business planning mode, incomes, Amazon. I'm sure you're probably using Amazon cause your starters and all start up sort of use Amazon at first, but I just think about, do we all have found premise with a data center? How did that impact you guys? And how does that change today? >> Certainly. Yeah it's been fascinating to see how the world is evolving how enterprises have also really evolved in depth, thinking on how they leverage the cloud infrastructure now. In the Cloud, there is the compute and storage infrastructure. And then you have a Cloud Data Warehouse, the analytics stack in the Cloud. That's becoming more popular now with a company like Google, having BigQuery and then Snowflake really amazing concepts and things like that. So when we started, we looked at where our customers are , where is their data. And what kind of infrastructure is available to us at the time there wasn't enough compute to drive the search engine that we wanted to build. There were also not any significant Cloud Data Warehousing at the time, but our engineering team our co-founders, they came from companies like Google, where building a Cloud based architecture and elastic architecture, service oriented architecture is in their DNA. So we architected the product to run on infrastructure that is very elastic that can be run practically anywhere. But our initial customers and applies the Global 2000. They had their data on-prem. So we had started more with on-prem as a go-to-market strategy. and then about four and a half years ago, once cloud infrastructure I'm talking about the compute infrastructure started to become more mature, we certified our software, to run on all three clouds So today we have more than 75 to 80% of our customers already running our software in the Cloud. And as now, because we connect to our primary data sources, our Cloud Data Warehouses, Cloud Data Lakes. Now with Snowflake and BigQuery and Synapse and Redshift, we have enough of our customers who have deployed Cloud Data Warehouses. So we are also able to directly integrate with them. And that's why we launched our own hosted SaaS Offering about a month ago. So I would say our journey in this area has been sort of similar to companies like Splunk or Elastic, which started with a software model initially deployed more on-prem, but then evolved with the customers to the Cloud. So we have a lot of focus and momentum and lot of our customers, as they're moving their data to the Cloud, they're asking us as well to be in the Cloud and provide a hosted offering. And that is what we have built for the last one year. And we launched it a month ago. >> It's nice to be on the right side of history. I got to say, when you're on the way to be there. And that also makes integrations easy too. I love the Cloud play. Let's get to the final segment here. I want to get your thoughts on your customers, your advice. There's a huge untapped opportunity for companies when it comes to data, a lot of them are realizing that the pandemic is highlighting a lot of areas where they have to go faster and then to go to Cloud, they're going to build modern apps more data's coming in than ever before. Where are these untapped opportunities for customers to take advantage of the data? And what's your opinion on where they should look and what they should do? >> Yeah, I really think that the pandemics has shown for the first, the value of data to society at large, there is probably more than a billion people in the world that have seen a chart for the first time in their life. Everybody is being... and COVID has done some magic. But everybody was looking at charts of infection and so on and so forth. So there is a lot more broad awareness of what data can do in improving our society at large for the businesses of course, in the last six, seven months, you heard it enough from lot of leaders that digital transformation is accelerating. Everybody is realizing that the way to interact in the world is becoming more and more digital expecting your customers to come to your branch to do banking is not really an option. And people are also seeing how all the SaaS companies and SaaS businesses, digital businesses, they have really taken off. So if a company like Zoom can suddenly have a a hundred, $150 billion valuation, because you are able to do everything remote, all the enterprises are looking to really touch their customers and partners in a lot more digital way than they could do before. And definitely COVID has also really created this almost, you know, pool buckets of organization. There is lot of companies that have tremendously benefited from it. And there a lot of companies that have been poorly affected, really in a difficult place. And I think both of them for the first category, they are looking at how do I maintain this revenue even after COVID, because one of this thing, you know, hopefully early next year we have a vaccine and things can start to look better again sometime next year. But we have learned so much. We have attracted so many new customers, how do we retain and grow them further? And that means I need to invest more and more in my technology. Now, companies that are not doing well, they really want to figure out how to become more operationally efficient. And they are really under pressure to get more value from there and both categories, improving your revenue, retaining customers. You need to understand the customer behavior. You need to understand which products they are buying at a fine grain level, not with the law of averages, not by looking at a dashboard and saying our average customer likes this kind of product. That one doesn't really work. You have to offer people personalized services and that personalization is just not possible at scale, without really using data on the front lines. You can't have just manager sitting in their office, looking at dashboards and charts and saying these are the kinds of campaigns I need to run because my average customer seems to like these kinds of offers. I need to really empower my sales people, my individual frontline workers, who are interfacing with the customer to be able to make customized offers of services and products to them. And that is possible on the data. So we see a really, a lot more focus in getting value from data, delivering value quickly and digital transformation broadly but definitely leveraging data in businesses. There is tremendous acceleration that is happening and, you know, next five years, it's all going to be about being able to monetize data on the front lines when you are interfacing with your customers and partners >> Ajeet, that's great insight. And I really appreciate what you're saying. And you know, I wrote a blog post in 2007. I said, data will be the new development kit. Back then we used to call development kits, software user development. >> John, you are the real visionary. It took me until 2012 to be able to do this. >> Well, it wasn't clear, but you saw other data was going to have to be programmed be part of the programming. And I think, what you're getting at here is so profound because we're living 2020 people can see the value of data at the right time. It changes the conversations, it changes what's going on in the real time communications of our world with real-time access to information, whether that's machine to machine or machine to human, having data in the right place, changes the context. >> Yap. >> And that is a true, not a tech thing, that's just life, right? I think this year, I think we're going to look back and say, this was the year that everyone realized that real time communications, real-time society needs real time data. And I think it's going to be more important than ever. So it's a really big problem and important one. And thank you for sharing that. >> Yeah. And actually you bring up a very good point programming, developing big data. Data as a development kit. We are also going to announce a new product at Beyond, which will be about bringing ThoughtSpot everywhere, where a lot of business users are in their business applications. And by using ThoughtSpot product, using our full experience, they can obviously do enterprise wide analytics and look at all the data. But if they're looking for insights and nuggets, and they want to ask questions in their business workflows. We are also launching a product capability that will allow software developers to inject data in their business applications and enable and empower their own business users to be able to ask any questions that they might have without having to go to yet another BI product. >> It's data as code. I mean, you almost think about like software metaphors, where's the compiler? Where's the source code? Where's the data code? You start to get into this new mindset of thinking about data as code, because you got to have data about the data. Is it clean data, dirty data? Is it real time? Is it useful? There's a lot of intelligence needed to manage this. This is like a pretty big deal. And it's fairly new in the sense in the science side. Yeah, machine learning has been around for a while and you know, there's tracks for that. But thinking of this way as an operating system mindset, it's not just being a data geek. You know what I'm saying? So I think you're on the right track Ajeet. I really appreciate your thoughts here. Thank you. >> Thank you John. >> Okay. This is a cube conversation. Unpacking the data. The data is the future. We're living in a real-time world and in real-time data can change the outcomes of all kinds of contexts. And with truth, you need data and Ajeet Singh co-founder executive chairman of ThoughtSpot shares his thoughts here in theCUBE. I'm John furrier. Thanks for watching. (soft upbeat music)

Published Date : Nov 23 2020

SUMMARY :

leaders all around the world. and get the most important stories. Pleasure to be here. And as the co-founder, And at the same time, we saw and all the baggage associated with it. and the problem we are solving And the beautiful thing is you and a push model that we So I have to ask you And that is one to is what I heard you say. and relevance for the user. about that time to your point. And a lot of stuff that we are doing, Just don't make the same mistake twice. gets it right the first time. about how fast you penetrate but I got to ask you How did that impact you guys? and applies the Global 2000. and then to go to Cloud, And that is possible on the data. And you know, I wrote a blog post in 2007. to be able to do this. data in the right place, And I think it's going to and look at all the data. And it's fairly new in the And with truth, you need data

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Breaking Analysis: Emerging Tech sees Notable Decline post Covid-19


 

>> Announcer: From theCUBE studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is a CUBE conversation. >> As you may recall, coming into the second part of 2019 we reported, based on ETR Survey data, that there was a narrowing of spending on emerging tech and an unplugging of a lot of legacy systems. This was really because people were going from experimentation into operationalizing their digital initiatives. When COVID hit, conventional wisdom suggested that there would be a flight to safety. Now, interestingly, we reported with Eric Bradley, based on one of the Venns, that a lot of CIOs were still experimenting with emerging vendors. But this was very anecdotal. Today, we have more data, fresh data, from the ETR Emerging Technology Study on private companies, which really does suggest that there's a notable decline in experimentation, and that's affecting emerging technology vendors. Hi, everybody, this is Dave Vellante, and welcome to this week's Wikibon Cube Insights, powered by ETR. Once again, Sagar Kadakia is joining us. Sagar is the Director of Research at ETR. Sagar, good to see you. Thanks for coming on. >> Good to see you again. Thanks for having me, Dave. >> So, it's really important to point out, this Emerging Tech Study that you guys do, it's different from your quarterly Technology Spending Intention Survey. Take us through the methodology. Guys, maybe you could bring up the first chart. And, Sagar, walk us through how you guys approach this. >> No problem. So, a lot of the viewers are used to seeing a lot of the results from the Technology Spending Intention Survey, or the TSIS, as we call it. That study, as the title says, it really tracks spending intentions on more pervasive vendors, right, Microsoft, AWS, as an example. What we're going to look at today is our Emerging Technology Study, which we conduct biannually, in May and November. This study is a little bit different. We ask CIOs around evaluations, awareness, planned evaluations, so think of this as pre-spend, right. So that's a major differentiator from the TSIS. That, and this study, really focuses on private emerging providers. We're really only focused on those really emerging private companies, say, like your Series B to Series G or H, whatever it may be, so, two big differences within those studies. And then today what we're really going to look at is the results from the Emerging Technology Study. Just a couple of quick things here. We had 811 CIOs participate, which represents about 380 billion in annual IT spend, so the results from this study matter. We had almost 75 Fortune 100s take it. So, again, we're really measuring how private emerging providers are doing in the largest organizations. And so today we're going to be reviewing notable sectors, but largely this survey tracks roughly 356 private technologies and frameworks. >> All right, guys, bring up the pie chart, the next slide. Now, Sagar, this is sort of a snapshot here, and it basically says that 44% of CIOs agree that COVID has decreased the organization's evaluation and utilization of emerging tech, despite what I mentioned, Eric Bradley's Venn, which suggested one CIO in particular said, "Hey, I always pick somebody in the lower left "of the magic quadrant." But, again, this is a static view. I know we have some other data, but take us through this, and how this compares to other surveys that you've done. >> No problem. So let's start with the high level takeaways. And I'll actually kind of get into to the point that Eric was debating, 'cause that point is true. It's just really how you kind of slice and dice the data to get to that. So, what you're looking at here, and what the overall takeaway from the Emerging Technology Study was, is, you know, you are going to see notable declines in POCs, of proof-of-concepts, any valuations because of COVID-19. Even though we had been communicating for quite some time, you know, the last few months, that there's increasing pressure for companies to further digitize with COVID-19, there are IT budget constraints. There is a huge pivot in IT resources towards supporting remote employees, a decrease in risk tolerance, and so that's why what you're seeing here is a rather notable number of CIOs, 44%, that said that they are decreasing their organization's evaluation and utilization of private emerging providers. So that is notable. >> Now, as you pointed out, you guys run this survey a couple of times a year. So now let's look at the time series. Guys, if you bring up the next chart. We can see how the sentiment has changed since last year. And, of course, we're isolating here on some of larger companies. So, take us through what this data means. >> No problem. So, how do we quantify what we just saw in the prior slide? We saw 44% of CIOs indicating that they are going to be decreasing their evaluations. But what exactly does that mean? We can pretty much determine that by looking at a lot of the data that we captured through our Emerging Technology Study. There's a lot going on in this slide, but I'll walk you through it. What you're looking at here is Fortune 1000 organizations, so we've really isolated the data to those organizations that matter. So, let's start with the teal, kind of green line first, because I think it's a little bit easier to understand. What you're looking at, Fortune 1000 evaluations, both planned and current, okay? And you're looking at a time series, one year ago and six months ago. So, two of the answer options that we provide CIOs in this survey, right, think about the survey as a grid, where you have seven answer options going horizontally, and then 300-plus vendors and technologies going vertically. For any given vendor, they can essentially indicate one of these options, two of them being on currently evaluating them or I plan to evaluate them in six months. So what you're looking at here is effectively the aggregate number, or the average number of Fortune 1000 evaluations. So if you look into May 2019, all the way on the left of that chart, that 24% roughly means that a quarter of selections made by Fortune 1000 of the survey, they selected plan to evaluate or currently evaluating. If you fast-forward six months, to the middle of the chart, November '19, it's roughly the same, one in four technologies that are Fortune 1000 selected, they indicated that I plan or am currently evaluating them. But now look at that big drop off going into May 2020, the 17%, right? So now one out of every six technologies, or one out of every selections that they made was an evaluation. So a very notable drop. And then if you look at the blue line, this is another answer option that we provided CIOs: I'm aware of the technology but I have no plans to evaluate. So this answer option essentially tracks awareness levels. If you look at the last six months, look at that big uptick from 44% to over 50%, right? So now, essentially one out of every two technologies, or private technologies that a CIO is aware of, they have no plans to evaluate. So this is going to have an impact on the general landscape, when we think about those private emerging providers. But there is one caveat, and, Dave, this is what you mentioned earlier, this is what Eric was talking about. The providers that are doing well are the ones that are work-from-home aligned. And so, just like a few years ago, we were really analyzing results based on are you cloud-native or are you Cloud-aligned, because those technologies are going to do the best, what we're seeing in the emerging space is now the same thing. Those emerging providers that enable organizations to maintain productivity for their employees, essentially allowing their employees to work remotely, those emerging providers are still doing well. And that is probably the second biggest takeaway from this study. >> So now what we're seeing here is this flight to perceive safety, which, to your point, Sagar, doesn't necessarily mean good news for all enterprise tech vendors, but certainly for those that are positioned for the work-from-home pivot. So now let's take a look at a couple of sectors. We'll start with information security. We've reported for years about how the perimeter's been broken down, and that more spend was going to shift from inside the moat to a distributed network, and that's clearly what's happened as a result of COVID. Guys, if you bring up the next chart. Sagar, you take us through this. >> No problem. And as you imagine, I think that the big theme here is zero trust. So, a couple of things here. And let me just explain this chart a little bit, because we're going to be going through a couple of these. What you're seeing on the X-axis here, is this is effectively what we're classifying as near term growth opportunity from all customers. The way we measure that effectively is we look at all the evaluations, current evaluations, planned evaluations, we look at people who are evaluated and plan to utilize these vendors. The more indications you get on that the more to the top right you're going to be. The more indications you get around I'm aware of but I don't plan to evaluate, or I'm replacing this early-stage vendor, the further down and on the left you're going to be. So, on the X-axis you have near term growth opportunity from all customers, and on the Y-axis you have near term growth opportunity from, really, the biggest shops in the world, your Global 2000, your Forbes Private 225, like Cargill, as an example, and then, of course, your federal agencies. So you really want to be positioned up and to the right here. So, the big takeaway here is zero trust. So, just a couple of things on this slide when we think about zero trust. As organizations accelerate their Cloud and Saas spend because of COVID-19, and, you know, what we were talking about earlier, Dave, remote work becomes the new normal, that perimeter security approach is losing appeal, because the perimeter's less defined, right? Apps and data are increasingly being stored in the Cloud. That, and employees are working remotely from everywhere, and they're accessing all of these items. And so what we're seeing now is a big move into zero trust. So, if we look at that chart again, what you're going to see in that upper right quadrant are a lot of identity and access management players. And look at the bifurcation in general. This is what we were talking about earlier in terms of the landscape not doing well. Most security vendors are in that red area, you know, in the middle to the bottom. But if you look at the top right, what are you seeing here? Unify ID, Auth0, WSO2, right, all identity and access management players. These are critical in your zero trust approach, and this is one of the few area where we are seeing upticks. You also see here BitSight, Lucideus. So that's going to be security assessment. You're seeing VECTRA and Netskope and Darktrace, and a few others here. And Cloud Security and IDPS, Intrusion Detection and Prevention System. So, very few sectors are seeing an uptick, very few security sectors actually look pretty good, based on opportunities that are coming. But, essentially, all of them are in that work-from-home aligned security stack, so to speak. >> Right, and of course, as we know, as we've been reporting, buyers have options, from both established companies and these emerging companies that are public, Okta, CrowdStrike, Zscaler. We've seen the work-from-home pivot benefit those guys, but even Palo Alto Networks, even CISCO, I asked (other speaker drowns out speech) last week, I said, "Hey, what about this pivot to work from home? "What about this zero trust?" And he said, "Look, the reality is, yes, "a big part of our portfolio is exposed "to that traditional infrastructure, "but we have options for zero trust as well." So, from a buyer's standpoint, that perceived flight to safety, you have a lot of established vendors, and that clearly is showing up in your data. Now, the other sector that we want to talk about is database. We've been reporting a lot on database, data warehouse. So, why don't you take us through the next graphic here, if you would. >> Sagar: No problem. So, our theme here is that Snowflake is really separating itself from the pack, and, again, you can see that here. Private database and data warehousing vendors really continue to impact a lot of their public peers, and Snowflake is leading the way. We expect Snowflake to gain momentum in the next few years. And, look, there's some rumors that IPOing soon. And so when we think about that set-up, we like it, because as organizations transition away from hybrid Cloud architectures to 100% or near-100% public Cloud, Snowflake is really going to benefit. So they look good, their data stacks look pretty good, right, that's resiliency, redundancy across data centers. So we kind of like them as well. Redis Labs bring a DB and they look pretty good here on the opportunity side, but we are seeing a little bit of churn, so I think probably Snowflake and DataStax are probably our two favorites here. And again, when you think about Snowflake, we continue to think more pervasive vendors, like Paradata and Cloudera, and some of the other larger database firms, they're going to continue seeing wallet and market share losses due to some of these emerging providers. >> Yeah. If you could just keep that slide up for a second, I would point out, in many ways Snowflake is kind of a safer bet, you know, we talk about flight to safety, because they're well-funded, they're established. You can go from zero to Snowflake very quickly, that's sort of their mantra, if you will. But I want to point out and recognize that it is somewhat oranges and tangerines here, Snowflake being an analytical database. You take MariaDB, for instance, I look at that, anyway, as relational and operational. And then you mentioned DataStax. I would say Couchbase, Redis Labs, Aerospike. Cockroach is really a... EValue Store. You've got some non-relational databases in there. But we're looking at the entire sector of databases, which has become a really interesting market. But again, some of those established players are going to do very well, and I would put Snowflake on that cusp. As you pointed out, Bloomberg broke the story, I think last week, that they were contemplating an IPO, which we've known for a while. >> Yeah. And just one last thing on that. We do like some of the more pervasive players, right. Obviously, AWS, all their products, Redshift and DynamoDB. Microsoft looks really good. It's just really some of the other legacy ones, like the Teradatas, the Oracles, the Hadoops, right, that we are going to be impacted. And so the claw providers look really good. >> So, the last decade has really brought forth this whole notion of DevOps, infrastructure as code, the whole API economy. And that's the piece we want to jump into now. And there are some real stand-outs here, you know, despite the early data that we showed you, where CIOs are less prone to look at emerging vendors. There are some, for instance, if you bring up the next chart, guys, like Hashi, that really are standing out, aren't they? >> That's right, Dave. So, again, what you're seeing here is you're seeing that bifurcation that we were talking about earlier. There are a lot of infrastructure software vendors that are not positioned well, but if you look at the ones at the top right that are positioned well... We have two kind of things on here, starting with infrastructure automation. We think a winner here is emerging with Terraform. Look all the way up to the right, how well-positioned they are, how many opportunities they're getting. And for the second straight survey now, Terraform is leading along their peers, Chef, Puppet, SaltStack. And they're leading their peers in so many different categories, notably on allocating more spend, which is obviously very important. For Chef, Puppet and SaltStack, which you can see a little bit below, probably a little bit higher than the middle, we are seeing some elevator churn levels. And so, really, Terraform looks like they're kind of separating themselves. And we've got this great quote from the CIO just a few months ago, on why Terraform is likely pulling away, and I'll read it out here quickly. "The Terraform tool creates "an entire infrastructure in a box. "Unlike vendors that use procedural languages, "like Ants, Bull and Chef, "it will show you the infrastructure "in the way you want it to be. "You don't have to worry about "the things that happen underneath." I know some companies where you can put your entire Amazon infrastructure through Terraform. If Amazon disappears, if your availability drops, load balancers, RDS, everything, you just run Terraform and everything will be created in 10 to 15 minutes. So that shows you the power of Terraform and why we think it's ranked better than some of the other vendors. >> Yeah, I think that really does sum it up. And, actually, guys, if you don't mind bringing that chart back up again. So, a point out, so, Mitchell Hashimoto, Hashi, really, I believe I'm correct, talking to Stu about this a little bit, he sort of led the Terraform project, which is an Open Source project, and, to your point, very easy to deploy. Chef, Puppet, Salt, they were largely disrupted by Cloud, because they're designed to automate deployment largely on-prem and DevOps, and now Terraform sort of packages everything up into a platform. So, Hashi actually makes money, and you'll see it on this slide, and things, Vault, which is kind of their security play. You see GitLab on here. That's really application tooling to deploy code. You see Docker containers, you know, Docker, really all about open source, and they've had great adoption, Docker's challenge has always been monetization. You see Turbonomic on here, which is application resource management. You can't go too deep on these things, but it's pretty deep within this sector. But we are comparing different types of companies, but just to give you a sense as to where the momentum is. All right, let's wrap here. So maybe some final thoughts, Sagar, on the Emerging Technology Study, and then what we can expect in the coming month here, on the update in the Technology Spending Intention Study, please. >> Yeah, no problem. One last thing on the zero trust side that has been a big issue that we didn't get to cover, is VPN spend. Our data is pointing that, yes, even though VPN spend did increase the last few months because of remote work, we actually think that people are going to move away from that as they move onto zero trust. So just one last point on that, just in terms of overall thoughts, you know, again, as we cover it, you can see how bifurcated all these spaces are. Really, if we were to go sector by sector by sector, right, storage and block chain and MLAI and all that stuff, you would see there's a few or maybe one or two vendors doing well, and the majority of vendors are not seeing as many opportunities. And so, again, are you work-from-home aligned? Are you the best vendor of all the other emerging providers? And if you fit those two criteria then you will continue seeing POCs and evaluations. And if you don't fit that criteria, unfortunately, you're going to see less opportunities. So think that's really the big takeaway on that. And then, just in terms of next steps, we're already transitioning now to our next Technology Spending Intention Survey. That launched last week. And so, again, we're going to start getting a feel for how CIOs are spending in 2H-20, right, so, for the back half of the year. And our question changes a little bit. We ask them, "How do you plan on spending in the back half year "versus how you actually spent "in the first half of the year, or 1H-20?" So, we're kind of, tighten the screw, so to speak, and really getting an idea of what's spend going to look like in the back half, and we're also going to get some updates as it relates to budget impacts from COVID-19, as well as how vendor-relationships have changed, as well as business impacts, like layoffs and furloughs, and all that stuff. So we have a tremendous amount of data that's going to be coming in the next few weeks, and it should really prepare us for what to see over the summer and into the fall. >> Yeah, very excited, Sagar, to see that. I just wanted to double down on what you said about changes in networking. We've reported with you guys on NPLS networks, shifting to SD-WAN. But even VPN and SD-WAN are being called into question as the internet becomes the new private network. And so lots of changes there. And again, very excited to see updated data, return of post-COVID, as we exit this isolation economy. Really want to point out to folks that this is not a snapshot survey, right? This is an ongoing exercise that ETR runs, and grateful for our partnership with you guys. Check out ETR.plus, that's the ETR website. I publish weekly on Wikibon.com and SiliconANGLE.com. Sagar, thanks so much for coming on. Once again, great to have you. >> Thank you so much, for having me, Dave. I really appreciate it, as always. >> And thank you for watching this episode of theCube Insights, powered by ETR. This Dave Vellante. We'll see you next time. (gentle music)

Published Date : Jun 22 2020

SUMMARY :

leaders all around the world, Sagar is the Director of Research at ETR. Good to see you again. So, it's really important to point out, So, a lot of the viewers that COVID has decreased the of slice and dice the data So now let's look at the time series. by looking at a lot of the data is this flight to perceive safety, and on the Y-axis you have Now, the other sector that we and Snowflake is leading the way. And then you mentioned DataStax. And so the claw providers And that's the piece we "in the way you want it to be. but just to give you a sense and the majority of vendors are not seeing on what you said about Thank you so much, for having me, Dave. And thank you for watching this episode

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Riccardo Di Blasio Final


 

>> Commentator: From around the globe, it's theCUBE, covering HPE Discover Virtual Experience, brought to you by HPE. >> Hi, I'm Stu Miniman, and this is theCUBE's coverage of HPE Discover Virtual Experience. Rather than all getting together in one place like Las Vegas, we're getting to talk to people around the globe where they are, digging into some of the partner discussions here. Happy to welcome to the program Riccardo De Blasio. He is the Chief Revenue Officer from Commvault. Riccardo, thanks so much for joining us, great to see you. >> Hello Stu, great to be here. >> Excellent. So, you know, obviously HPE Discover, Commvault, and HPE, why don't you give us the latest on, on the partner up? >> Absolutely. Well, first of all, I would like to thank you, HPE, the whole team, not only for this invitation, but for the great partnership that we have, since actually many, many years. Well, things are going really, really well with HPE. We're very happy, we're very proud. I mean, I'm a chief revenue officer, so my title says it all. And if I look at the performances of our alliances in the last, 18 months. It's been a double digit grow and in some quarter, even a triple digit grow. Our relationship and engagement into the field are growing on a weekly basis and the amount of opportunity that we have in focusing in our pipeline with HPE are growing more and more and more. I believe we found, Steve, a good ying and yang, between the two companies, us being the leader of data protection in the market, and in conjunction with one of the largest server infrastructure service provider like HPE, you know, think about it one of the highest success that we are experience right now is Commvault through GreenLake as a backup, as a service, right? So many angles, our partnership, it's working and we just feel we are scratching really the tip of the iceberg. And the best is yet to come. So super excited to be here. Super excited for what's ahead of us. >> All right, Riccardo, well, last year, and we've had theCUBE at Commvault GO for a couple of years, a lot of discussion about the various consumption models, especially how cloud is fitting into things, whether it be a public cloud and backing up data, or SaaS models. Obviously Metallic was the, you know, star of the show at Commvault GO last year, You mentioned, the GreenLake offerings that you're doing with HPE to give back up as a service. So, bring us inside what you're hearing from your customers, how they are managing these various cloud offerings. >> Totally Stu. The adoption into cloud native apps, or moving workloads into cloud models, it is something that has been around for the last 10 years. Obviously, what the current situation is producing is a triggering event to really move in to a light speed transformation and adoption of any type of cloud models. And we believe as a backup and data protection provider, we are in the middle of it, experiencing a lot of benefits. I mean, at the end of the day, if you look at our Metallic offering a one of our blockbuster is backing up office 365, which is a cloud native app. After that, we got Salesforce, or we got ServiceNow, and so on, right? Before we move into more traditional endpoint data management like laptop, or MDM like mobile phone, but even if I look, you know, from an angle of our partnership with HPE, what I see most of the grow and opportunity has been on the GreenLakes platform. A lot of the opportunities that we have in our pipe that have been built in the last six months, where I see a lot of potential to do business together, 80% of them is with GreenLakes, there's always GreenLakes in the middle. >> Excellent. What are you hearing so much from customers? You know, you're the chief revenue officer, so is it the move from CapEx to OpEx? You know, bring us inside a little bit, the finance side and what you're hearing from customers as to how ready. Obviously, with the global pandemic, even puts more of a highlight on those cloud models. If I've done things right I should be able to either, scale up, if needed, or if I need to dial things down for a little while, hopefully I haven't locked myself into some environment. So I would love to hear a little bit more color from you on that piece of it. >> Absolutely, I believe you nailed it, Stu. There's definitely an operational driver behind, which is I can I scale up or down my data center without having the possibility to have people on the ground. And so how can I move into a virtual data center where I have computing, storage, networking, that can follow my peak of IO, according to my business need. And there's the other angle in the current crisis. Company often are not run, but CFO becomes more important, and there's a huge attention to cost, and everything that can be moved from perpetual into a ratable cost. And therefore, cloud has a better fit for that. And, and then last but not least, is also, you know, the better integration that a lot of cloud models provide you with the cloud native apps, right? I mean, can you run Salesforce on-prem? Not really, right. So how can you have a dashboard of different business application and operational application that are better integrated with the cloud native apps. So the more you can offer your client, I.e. GreenLakes, or Metallic, or Commvault, are cloud native services that is naturally integrated with the current cloud native apps, the more you're going to make their life easier. >> One of the big items when you talk about cloud are, you know, compliance and security. Bring us inside what that means when you're dealing with HPE and Commvault together? Sure, I mean, our two organization are traditionally extremely well positioned in the enterprise markets. And when I say enterprise market, I'm talking also about the public sector, vertical, so often or financial service, often vertical industry which are heavily regulated, I think, this is one of the better benefits our joint solution offer to our clients. We know how to deal with this type of environment since the last three decades. And very often we've been at the center of that complexity. So we got the playbook that has been written a number of years ago and re-polished every year. So we feel very strong that every time we win together, one of the competitive advantage we have against our competition is precisely that ability to navigate through a heavily regulated, heavily compliance, enterprise environment that often some of our competitor, they don't have the structure, the culture, the skill set and the tools in order to make our customers life easier on that perspective. >> Excellent. Riccardo, Commvault works with many partners, what makes the HPE partnership special? >> So I think you know what I said earlier, definitely, I would say the first thing is a market segmentation over enterprise. We are experiencing a lot of success with our enterprise client. I look at the joint pipeline that we built together, I would say 90% of the clients are Global 2000 customers. And so that is definitely one number. Number two is, you know how much work we did collectively in integrating our product line and platform together. So if you look, you know, the Commvault Complete solution, and very soon also Metallic, but even Advik, that has been done a lot of effort on that side, there are natively integrated with open API so that our client really will not feel the difference of having two different silos solution. And and then last but not least, the same strategic goal and view of pushing cloud based model, a ratable model, GreenLake for HPE, and Metallic and Advik for Commvault. >> Excellent. You mentioned some of the shifting models to some of the newer solutions. Integration partnership take a little bit of time, but, what should we be expecting from, Commvault in the partnership with HPE for the rest of 2020? >> Absolutely, Steve. Definitely an acceleration. We took the decision at Commvault to focus on fewer partners but very relevant to us. We're very happy to say that HPE is one of them. And we want to do more from a product integration perspective. So the next one in line would be Metallic, and how the Metallic play and integration will play into GreenLakes and into a lot of HPE products. But also we want to do more with our field engagement. So now we have weekly or monthly, quarterly, weekly engagement with our, with our two fields organization just in order to better serve our clients and often do business with the same channel partners that we have in our ecosystem. >> Excellent. Riccardo, thank you so much for joining us. We're really pleasured to talk. >> Thank you, thank you Stu, And thank you HPE for the great partnership and opportunity. >> All right, lots more coverage from theCUBE HPE Discover Virtual Experience. I'm Stu Miniman, and thank you for watching theCUBE (upbeat mellow music)

Published Date : Jun 2 2020

SUMMARY :

the globe, it's theCUBE, digging into some of the latest on, on the partner up? and the amount of a lot of discussion about the A lot of the opportunities so is it the move from CapEx to OpEx? So the more you can offer One of the big items when what makes the HPE partnership special? I look at the joint pipeline Commvault in the partnership and how the Metallic play Riccardo, thank you so And thank you HPE for the great and thank you for watching theCUBE

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Sanjay Poonen, VMware | AWS Summit Online 2020


 

>> Announcer: From theCUBE Studios in Palo Alto and Boston, connecting with thought leaders all around the world, this is a CUBE conversation. >> Hello, welcome back to theCUBE's coverage, CUBE Virtual's coverage, CUBE digital coverage, of AWS Summit, virtual online, Amazon Summit's normally in face-to-face all around the world, it's happening now online, follow the sun. Of course, we want to bring theCUBE coverage like we do at the events digitally, and we've got a great guest that usually comes on face-to-face, he's coming on virtual, Sanjay Poonen, the chief operating officer of VMware. Sanjay great to see you, thanks for coming in virtually, you look great. >> Hey, John thank you very much. Always a pleasure to talk to you. This is the new reality. We both happen to live very close to each other, me in Los Altos, you in Palo Alto, but here we are in this new mode of communication. But the good news is I think you guys at theCUBE were pioneering a lot of digital innovation, the AI platform, so hopefully it's not much of an adjustment for you guys to move digital. >> It's not really a pivot, just move the boat, put the sails up and sail into the next generation, which brings up really the conversation that we're seeing, which is this digital challenge, the virtual world, it's virtualization, Sanjay, it sounds like VMware. Virtualization spawned so much opportunity, it created Amazon, some say, I'd say. Virtualizing our world, life is now integrated, we're immersed into each other, physical and digital, you got edge computing, you got cloud native, this is now a clear path to customers that recognize with the pandemic challenges of at-scale, that they have to operate their business, reset, reinvent, and grow coming out of this pandemic. This has been a big story that we've been talking about and a lot of smart managers looking at projects saying, I'm doubling down on that, and I'm going to move the resources from this, the people and budget, to this new reality. This is a tailwind for the folks who were prepared, the ones that have the experience, the ones that did the work. theCUBE, thanks for the props, but VMware as well. Your thoughts and reaction to this new reality, because it has to be cloud native, otherwise it doesn't work, your thoughts. >> Yeah, I think, John, you're right on. We were very fortunate as a company to invent the term virtualization for an x86 architecture and the category 20 years ago when Diane founded this great company. And I would say you're right, the public cloud is the instantiation of virtualization at its sort of scale format and we're excited about this Amazon partnership, we'll talk more about that. This new world of doing everything virtual has taken the same concepts to whole new levels. We are partnering very closely with companies like Zoom, because a good part of this is being able to deliver video experiences in there, we'll talk about that if needed. Cloud native security, we announced an acquisition today in container security that's very important because we're making big moves in security, security's become very important. I would just say, John, the first thing that was very important to us as we began to shelter in place was the health of our employees. Ironically, if I go back to, in January I was in Davos, in fact some of your other folks who were on the show earlier, Matt Garman, Andy, we were all there in January. The crisis already started in China, but it wasn't on the world scene as much of a topic of discussion. Little did we know, three, four weeks later, fast forward to February things were moving so quickly. I remember a Friday late in February where we were just about to go the next week to Las Vegas for our in-person sales kickoffs. Thousands of people, we were going to do, I think, five or 6,000 people in Las Vegas and then another 3,000 in Barcelona, and then finally in Singapore. And it had not yet been categorized a pandemic. It was still under this early form of some worriable virus. We decided for the health and safety of our employees to turn the entire event that was going to happen on Monday to something virtual, and I was so proud of the VMware team to just basically pivot just over the weekend. To change our entire event, we'd been thinking about video snippets. We have to become in this sort of virtual, digital age a little bit like TV producers like yourself, turn something that's going to be one day sitting in front of an audience to something that's a lot shorter, quicker snippets, so we began that, and the next thing we began doing over the next several weeks while the shelter in place order started, was systematically, first off, tell our employees, listen, focus on your health, but if you're healthy, turn your attention to serving your customers. And we began to see, which we'll talk about hopefully in the context of the discussion, parts of our portfolio experience a tremendous amount of interest for a COVID-centered world. Our digital workplace solutions, endpoint security, SD-WAN, and that trifecta began to be something that we began to see story after story of customers, hospitals, schools, governments, retailers, pharmacies telling us, thank you, VMware, for helping us when we needed those solutions to better enable our people on the front lines. And all VMware's role, John, was to be a digital first responder to the first responder, and that gave tremendous amount of motivation to all of our employees into it. >> Yeah, and I think that's a great point. One of the things we've been talking about, and you guys have been aligned with this, you mentioned some of those points, is that as we work at home, it points out that digital and technology is now part of lifestyle. So we used to talk about consumerization of IT, or immersion with augmented reality and virtual reality, and then talk about the edge of the network as an endpoint, we are at the edge of the network, we're at home, so this highlights some of the things that are in demand, workspaces, VPN provisioning, these new tools, that some cases we've been hearing people that no one ever thought of having a forecast of 100% VPN penetration. Okay, you did the AirWatch deal way back when you first started, these are now fruits of those labors. So I got to ask you, as managers of your customer base are out there thinking, okay, I got to double down on the right growth strategy for this post-pandemic world, the smart managers are going to look at the technologies enabled for business outcome, so I have to ask you, innovation strategies are one thing, saying it, putting it place, but now more than ever, putting them in action is the mandate that we're hearing from customers. Okay I need an innovation strategy, and I got to put it into action fast. What do you say to those customers? What is VMware doing with AWS, with cloud, to make those innovation strategies not only plausible but actionable? >> That's a great question, John. We focused our energy, before even COVID started, as we prepared for this year, going into sales kickoffs and our fiscal year, around five priorities. Number one was enabling the world to be multicloud, private cloud and public cloud, and clearly our partnership here with Amazon is the best example of that and they are our preferred cloud partner. Secondly, building modern apps with microservices and cloud native, what we call app modernization. Thirdly, which is a key part to the multicloud, is building out the entire network stack, data center networking, the firewalls, the load bouncing in SD-WAN, so I'd call that cloud network. Number four, the modernization of workplace with an additional workspace solution, Workspace ONE. And five, intrinsic security from all aspects of security, network, endpoint, and cloud. So those five priorities were what we began to think through, organize our portfolio, we call them solution pillars, and for any of your viewers who're interested, there's a five-minute version of the VMware story around those five pillars that you can watch on YouTube that I did, you just search for Sanjay Poonen and five-minute story. But then COVID hit us, and we said, okay we got to take these strategies now and make them more actionable. Exactly your question, right? So a subset of that portfolio of five began to become more actionable, because it's pointless going and talking about stuff and it's like, hey, listen, guys, I'm a house on fire, I don't care about the curtains and all the wonderful art. You got to help me through this crisis. So a subset of that portfolio became kind of what was those, think about now your laptop at home, or your endpoint at home. People wanted, on top of their Zoom call, or surrounding their Zoom call, a virtual desktop managed easily, so we began to see Workspace ONE getting a lot of interest from our customers, especially the VDI part of that portfolio. Secondly, that laptop at home needed to be secured. Traditional, old, legacy AV solutions that've worked, enter Carbon Black, so Workspace ONE plus Carbon Black, one and two. Third, that laptop at home needs network acceleration, because we're dialoguing and, John, we don't want any latency. Enter SD-WAN. So the trifecta of Workspace ONE, Carbon Black and VeloCloud, that began to see even more interest and we began to hone in our portfolio around those three. So that's an example of where you have a general strategy, but then you apply it to take action in the midst of a crisis, and then I say, listen, that trifecta, let's just go and present what we can do, we call that the business continuity or business resilience part of our portfolio. We began to start talking to customers, and saying, here's our business continuity solution, here's what we could do to help you, and we targeted hospitals, schools, governments, pharmacies, retailers, the ones who're on the front line of this and said again, that line I said earlier, we want to be a digital first responder to you, you are the real first responder. Right before this call I got off a CIO call with the CIO of a major hospital in the northeast area. What gives me great joy, John, is the fact that we are serving them. Their beds are busting at the seam, in serving patients-- >> And ransomware's a huge problem you guys-- >> We're serving them. >> And great stuff there, Sanjay, I was just on a call this morning with a bunch of folks in the security industry, thought leaders, was in DC, some generals were there, some real thought leaders, trying to figure out security policy around biosecurity, COVID-19, and this invisible disruption, and they were equating it to like the World Wars. Big inflection point, and one of the generals said, in those times of crisis you need alliances. So I got to ask you, COVID-19 is impactful, it's going to have serious impact on the critical nature of it, like you said, the house is on fire, don't worry about the curtains. Alliances matter more than ever when you need to come together. You guys have an ecosystem, Amazon's got an ecosystem, this is going to be a really important test to the alliances out there. How do you view that as you look forward? You need the alliances to be successful, to compete and win in the new world as this invisible enemy, if you will, or disruptor happens, what's your thoughts? >> Yeah, I'll answer in a second, just for your viewers, I sneezed, okay? I've been on your show dozens of time, John, but in your live show, if I sneezed, you'd hear the loud noise. The good news in digital is I can mute myself when a sneeze is about to happen, and we're able to continue the conversation, so these are some side benefits of the digital part of it. But coming to your question on alliance, super important. Ecosystems are how the world run around, united we stand, divided we fall. We have made ecosystems, I've always used this phrase internally at VMware, sort of like Isaac Newton, we see clearly because we stand on the shoulders of giants. So VMware is always able to be bigger of a company if we stand on the shoulders of bigger giants. Who were those companies 20 years ago when Diane started the company? It was the hardware economy of Intel and then HP and Dell, at the time IBM, now Lenovo, Cisco, NetApp, DMC. Today, the new hardware companies Amazon, Azure, Google, whoever have you, we were very, I think, prescient, if you would, to think about that and build a strategic partnership with Amazon three or four years ago. I've mentioned on your show before, Andy's a close friend, he was a classmate over at Harvard Business School, Pat, myself, Ragoo, really got close to Andy and Matt Garman and Mike Clayville and several members of their teams, Teresa Carlson, and began to build a partnership that I think is one of the most incredible success stories of a partnership. And Dell's kind of been a really strong partner with us on private cloud, having now Amazon with public cloud has been seminal, we do regular meetings and build deep integration of, VMware Cloud and AWS is not some announcement two or three years ago. It's deep engineering between, Bask's now in a different role, but in his previous role, that and people like Mark Lohmeyer in our team. And that deep engineering allows us to know and tell customers this simple statement, which both VMware and Amazon reps tell their customers today, if you have a workload running on vSphere, and you want to move that to Amazon, the best place, the preferred place for that is VMware Cloud and Amazon. If you try to refactor that onto a native VC 2, it's a waste of time and money. So to have the entire army of VMware and Amazon telling customers that statement is a huge step, because it tells customers, we have 70 million virtual machines running on-prem. If customers are looking to move those workloads to Amazon, the best place for that VMware Cloud and AWS, and we have some credible customer case studies. Freddie Mac was at VMworld last year. IHS Markit was at VMworld last year talking about it. Those are two examples and many more started it, so we would like to have every VMware and Amazon customer that's thinking about VMware to look at this partnership as one of the best in the industry and say very similar to what Andy I think said on stage at the time of this announcement, it doesn't have to be now a trade-off between public and private cloud, you can get the best of both worlds. That's what we're trying to do here-- >> That's a great point, I want to get your thoughts on leadership, as you look at COVID-19, one of our tracks we're going to be promoting heavily on theCUBE.net and our sites, around how to manage through this crisis. Andy Jassy was quoted on the fireside chat, which is coming up here in North America, but I saw it yesterday in New Zealand time as I time shifted over there, it's a two-sided door versus a one-sided door. That was kind of his theme is you got to be able to go both ways. And I want to get your thoughts, because you might know what you're doing in certain contexts, but if you don't know where you're going, you got to adjust your tactics and strategies to match that, and there's and old expression, if you don't know where you're going, every road will take you there, okay? And so a lot of enterprise CXOs or CEOs have to start thinking about where they want to go with their business, this is the growth strategy. Then you got to understand which roads to take. Your thoughts on this? Obviously we've been thinking it's cloud native, but if I'm a decision maker, I want to make sure I have an architecture that's going to carry me forward to the future. I need to make sure that I know where I'm going, so I know what road I'm on. Versus not knowing where I'm going, and every road looks good. So your thoughts on leadership and what people should be thinking around knowing what their destination is, and then the roads to take? >> John, I think it's the most important question in this time. Great leaders are born through crisis, whether it's Winston Churchill, Charles de Gaulle, Roosevelt, any of the leaders since then, in any country, Mahatma Gandhi in India, the country I grew up, Nelson Mandela, MLK, all of these folks were born through crisis, sometimes severe crisis, they had to go to jail, they were born through wars. I would say, listen, similar to the people you talked about, yeah, there's elements of this crisis that similar to a World War, I was talking to my 80 year old father, he's doing well. I asked him, "When was the world like this?" He said, "Second World War." I don't think this crisis is going to last six years. It might be six or 12 months, but I really don't think it'll be six years. Even the health care professionals aren't. So what do we learn through this crisis? It's a test of our leadership, and leaders are made or broken during this time. I would just give a few guides to leaders, this is something tha, Andy's a great leader, Pat, myself, we all are thinking through ways by which we can exercise this. Think of Sully Sullenberger who landed that plane on the Hudson. Did he know when he flew that airbus, US Airways airbus, that few flock of birds were going to get in his engine, and that he was going to have to land this plane in the Hudson? No, but he was making decisions quickly, and what did he exude to his co-pilot and to the rest of staff, calmness and confidence and appropriate communication. And I think it's really important as leaders, first off, that we communicate, communicate, communicate, communicate to our employees. First, our obligation is first to our employees, our family first, and then of course to our company employees, all 30,000 at VMware, and I'm sure similarly Andy does it to his, whatever, 60, 70,000 at AWS. And then you want to be able to communicate to them authentically and with clarity. People are going to be reading between the lines of everything you say, so one of the things I've sought to do with my team, all the front office functions report to me, is do half an hour Zoom video conferences, in the time zone that's convenient to them, so Japan, China, India, Europe, in their time zone, so it's 10 o'clock my time because it's convenient to Japan, and it's just 10 minutes of me speaking of what I'm seeing in the world, empathizing with them but listening to them for 20 minutes. That is communication. Authentically and with clarity, and then turn your attention to your employees, because we're going stir crazy sitting at home, I get it. And we've got to abide by the ordinances with whatever country we're in, turn your attention to your customers. I've gotten to be actually more productive during this time in having more customer conference calls, video conference calls on Zoom or whatever platform with them, and I'm looking at this now as an opportunity to engage in a new way. I have to be better prepared, like I said, these are shorter conversations, they're not as long. Good news I don't have to all over the place, that's better for my family, better for the carbon emission of the world, and also probably for my life long term. And then the third thing I would say is pick one area that you can learn and improve. For me, the last few years, two, three years, it's been security. I wanted to get the company into security, as you saw today we've announced mobile, so I helped architect the acquisition of Carbon Black, very similar to kind of the moves I've made six years ago around AirWatch, very key part to all of our focus to getting more into security, and I made it a personal goal that this year, at the start of the year, before COVID, I was going to meet 1,000 CISOs, in the Fortune 1000 Global 2000. Okay, guess what, COVID happens, and quite frankly that goal's gotten a little easier, because it's much easier for me to meet a lot more people on Zoom video conferences. I could probably do five, 10 per day, and if there's 200 working days in a day, I can easily get there, if I average about five per day, and sometimes I'm meeting them in groups of 10, 20. >> So maybe we can get you on theCUBE more often too, 'cause you have access to a video camera. >> That is my growth mindset for this year. So pick a growth mindset area. Satya Nadella puts this pretty well, "Move from being a know-it-all to a learn-it-all." And that's the mindset, great company. Andy has that same philosophy for Amazon, I think the great leaders right now who are running these cloud companies have that growth mindset. Pick an area that you can grow in this time, and you will find ways to do it. You'll be able to learn online and then be able to teach in some fashion. So I think communicate effectively, authentically, turn your attention to serving your customers, and then pick some growth area that you can learn yourself, and then we will come out of this crisis collectively, individuals and as partners, like VMware and Amazon, and then collectively as a society, I believe we'll come out stronger. >> Awesome great stuff, great insight there, Sanjay. Really appreciate you sharing that leadership. Back to the more of technical questions around leadership is cloud native. It's clear that there's going to be a line in the sand, if you will, there's going to be a right side of history, people are going to have to be on the right side of history, and I believe it's cloud native. You're starting to see this emersion. You guys have some news, you just announced today, you acquired a Kubernetes security startup, around Kubernetes, obviously Kubernetes needs security, it's one of those key new enablers, disruptive enablers out there. Cloud native is a path that is a destination opportunity for people to think about, why that acquisition? Why that company? Why is VMware making this move? >> Yeah, we felt as we talked about our plans in security, backing up to things I talked about in my last few appearances on your show at VMworld, when we announced Carbon Black, was we felt the security industry was broken because there was too many point benders, and we figured there'd be three to five control points, network, endpoint, cloud, where we could play a much more pronounced role at moving a lot of these point benders, I describe this as not having to force our customers to go to a doctor and say I've got to eat 5,000 tablets to get healthy, you make it part of your diet, you make it part of the infrastructure. So how do we do that? With network security, we're off to the races, we're doing a lot more data center networking, firewall, load bouncing, SD-WAN. Really, reality is we can eat into a lot of the point benders there that I've just been, and quite frankly what's happened to us very gratifying in the network security area, you've seen the last few months, some firewall vendors are buying SD-WAN players, kind of following our strategy. That's a tremendous validation of the fact that the network security space is being disrupted. Okay, move to endpoint security, part of the reason we acquired Carbon Black was to unify the client side, Workspace ONE and Carbon Black should come together, and we're well under way in doing that, make Carbon Black agentless on the server side with vSphere, we're well on the way to that, you'll see that very soon. By the way both those things are something that the traditional endpoint players can't do. And then bring out new forms of workload. Servers that are virtualized by VMware is just one form of work. What are other workloads? AWS, the public clouds, and containers. Container's just another workload. And we've been looking at container security for a long time. What we didn't want to do was buy another static analysis player, another platform and replatform it. We felt that we could get great technology, we have incredible grandeur on container cell. It's sort of Red Hat and us, they're the only two companies who are doing Kubernetes scales. It's not any of these endpoint players who understand containers. So Kubernetes, VMware's got an incredible brand and relevance and knowledge there. The networking part of it, service mesh, which is kind of a key component also to this. We've been working with Google and others like Istio in service mesh, we got a lot of IP there that the traditional endpoint players, Symantec, McAfee, Trend, CrowdStrike, don't know either Kubernetes or service mesh well. We add now container security into this, we really distinguish ourselves further from the traditional endpoint players with bringing together, not just the endpoint platform that can do containers, but also Kubernetes service mesh. So why is that important? As people think about their future in containers, they'll want to do this at the runtime level, not at the static level. They'll want to do it at build time And they'll want to have it integrated with some of their networking capabilities like service mesh. Who better to think about that IP and that evolution than VMware, and now we bring, I think it's 12 to 14 people we're bringing in from this acquisition. Several of them in Israel, some of them here in Palo Alto, and they will build that platform into the tech that VMware has onto the Carbon Black cloud and we will deliver that this year. It's not going to be years from now. >> Did you guys talk about the-- >> Our capability, and then we can bring the best of Carbon Black, with Tanzu, service mesh, and even future innovation, like, for example, there's a big movement going around, this thing call open policy agent OPA, which is an open source effort around policy management. You should expect us to embrace that, there could be aspects of OPA that also play into the future of this container security movement, so I think this is a really great move for Patrick and his team, I'm very excited. Patrick is the CEO of Carbon Black and the leader of that security business unit, and he came to me and said, "Listen, one of the areas "we need to move in is container security "because it's the number one request I'm hearing "from our CESOs and customers." I said, "Go ahead Patrick. "Find out who are the best player you could acquire, "but you have to triangulate that strategy "with the Tanzu team and the NSX team, "and when you have a unified strategy what we should go, "we'll go an make the right acquisition." And I'm proud of what he was able to announce today. >> And I noticed you guys on the release didn't talk about the acquisition amount. Was it not material, was it a small amount? >> No, we don't disclose small, it's a tuck-in acquisition. You should think of this as really bringing us some tech and some talent, and being able to build that into the core of the platform of Carbon Black. Carbon Black was the real big move we made. Usually what we do, you saw this with AirWatch, right, anchor on a fairly big move. We paid I think 2.1 billion for Carbon Black, and then build and build and build on top of that, partner very heavily, we didn't talk about that. If there's time we could talk about it. We announced today a security alliance with top SIEM players, in what's called a sock alliance. Who's announced in there? Splunk, IBM QRadar, Google Chronicle, Sumo Logic, and Exabeam, five of the biggest SIEM players are embracing VMware in endpoint security, saying, Carbon Black is who we want to work with. Nobody else has that type of partnership, so build, partner, and then buy. But buy is always very carefully thought through, we're not one of these companies like CA of the past that just bought every company and then it becomes a graveyard of dead acquisition. Our view is we're very disciplined about how we think about acquisition. Acquisitions for us are often the last resort, because we'd prefer to build and partner. But sometimes for time-to-market reasons, we acquire, and when we acquire, it's thoughtful, it's well-organized within VMware, and we take care of our people, 'cause we want, I mean listen, why do acquisitions fail? Because the good people leave. So we're excited about this team, the team in Israel, and the team in Palo Alto, they come from Octarine. We're going to integrate them rapidly into the platform, and this is a good evidence of VMware investing more in security, and our Q3 earnings pulled, John, I said, sorry, we said that the security business was a billion dollar business at VMware already, primarily from network, but some from endpoint. This is evidence of us putting more fuel behind that fire. It's only been six, seven months and Patrick's made his first acquisition inside Carbon Black, so you're going to see us investing more in security, it's an important priority for the company, and I expect us to be a very prominent player in these three pillars, network security, endpoint security, endpoint is both client and the workload, and cloud. Network, endpoint, cloud, they are the three areas where we think there's lots of room for innovation in security. >> Well, we'll be watching, we'll be reporting and analyzing the moves. Great playbook, by the way. Love that organic partnering and then key acquisitions which you build around, it's a great playbook, I think it's very relevant for this time. The most important question I have to ask you, Sanjay, and this is a personal question, because you're the leader of VMware, I noticed that, we all know you're into music, you've been putting music online, kind of a virtual band. You've also hired a CUBE alumni, Victoria Verango from McAfee who also puts up music, you've got some musicians, but you kind of know how to do the digital moves there, so the question is, will the music at VMworld this year be virtual? >> Oh, man. Victoria is actually an even better musician than me. I'm excited about his marketing gifts, but I'm also excited to watch him. But yeah, you've heard him sing, he's got a voice that's somewhat similar to Sting, so we, just for fun, in our Diwali, which is an Indian celebration last year, Tom Corn, myself, and a wonderful lady named Divya, who's got a beautiful voice, had sung a song, which was off the soundtrack of the Bollywood movie, "Secret Superstar," and we just for fun decided to record that in our three separate homes, and put that out on YouTube. You can listen, it's just a two or three-minute run, and it kind of went a little bit viral. And I was thinking to myself, hey, if this is one way by which we can let the VMware community know that, hey, you know what, art conquers COVID-19, you can do music even socially distant, and bring out the spirit of VMware, which is community. So we might build on that idea, Victoria and I were talking about that last night and saying, hey, maybe we do a virtual music kind of concert of maybe 10 or 15 or 20 voices in the various different countries. Record piece of a song and music and put it out there. I think these are just ways by which we're having fun in a virtual setting where people get to see a different side of VMware where, and the intent here, we're all amateurs, John, we're not like great. There are going to be mistakes in this music. If you listen to that audio, it sounds a little tinny, 'cause we're recording it off our iPhone and our iPad microphone. But we'll do the best we can, the point is just to show the human spirit and to show that we care, and at the end of the day, see, the COVID-19 virus has no prejudice on color of skin, or nationality, or ethnicity. It's affecting the whole world. We all went into the tunnel at different times, we will come out of this tunnel together and we will be a stronger human fabric when we're done with this, We shall absolutely overcome. >> Sanjay, give us a quick update to end the segment on your thoughts around VMworld. It's one of the biggest events, we look forward to it. It's the only even left standing that theCUBE's been to every year of theCUBE's existence, we're looking forward to being part of theCUBE virtual. It's been announced it's virtual. What are some of the thinking going on at the highest levels within the VMware community around how you're going to handle VMworld this year? >> Listen, when we began to think about it, we had to obviously give our customers and folks enough notice, so we didn't want to just spring that sometime this summer. So we decided to think through it carefully. I asked Robin, our CMO, to talk to many of the other CMOs in the industry. Good news is all of these are friends of ours, Amazon, Microsoft, Google, Salesforce, Adobe, and even some smaller companies, IBM did theirs. And if they were in the first half of the year, they had to go virtual 'cause we're sheltered in place, and IBM did theirs, Okta did theirs, and we began to watch how they were doing this. We're kind of in the second half, because we were August, September, and we just sensed a lot of hesitancy from our customers that wanted to get on a plane to come here, and even if we got just 500, 1,000, a few thousand, it wasn't going to be the same and there would always be that sort of, even if we were getting back to that, some worry, so we figured we'd do something that might be semi-digital, and we may have some people that roam, but the bulk of it is going to be digital, and we changed the dates to be a little later. I think it's September 20th to 29th. Right now it's all public now, we announced that, and we're going to make it a great program. In some senses like we're becoming TV producer. I told our team we got to be like Disney or ESPN or whoever your favorite show is, YouTube, and produce a really good several-hour program that has got a different way in which digital content is provided, smaller snippets, very interesting speakers, great brand names, make the content clear, crisp and compelling. And if we do that, this will be, I don't know, maybe it's the new norm for some period of time, or it might be forever, I don't know. >> John: We're all learning. >> In the past we had huge conferences that were busting 50, 70, 100,000 and then after the dot-com era, those all shrunk, they're like smaller conferences, and now with advent of companies like Amazon and Salesforce, we have huge events that, like VMworld, are big events. We may move to a environment that's a lot more digital, I don't know what the future of in-presence physical conferences are, but we, like others, we're working with AWS in terms of their future with Reinvent, what Microsoft's doing with Ignite, what Google's doing with Next, what Salesforce's going to do with Dreamforce, all those four companies are good partners of ours. We'll study theirs, we'll work together as a community, the CMOs of all those companies, and we'll come together with something that's a very good digital experience for our customers, that's really what counts. Today I did a webinar with a partner. Typically when we did a briefing in our briefing center, 20 people came. There're 100 people attending this, I got a lot more participation in this QBR that I did with this SI partner, one of the top SIs in the world, in an online session with them, than would I have gotten if they'd all come to Palo Alto. That's goodness. Should we take the best of that world and some physical presence? Maybe in the future, we'll see how it goes. >> Content quality. You know, you know content. Content quality drives everything online, good engagement creates community, that's a nice flywheel. I think you guys will figure it out, you've got a lot of great minds there, and of course, theCUBE virtual will be helping out as we can, and we're rethinking things too-- >> We count on that, John-- >> We're going to be open minded to new ideas, and, hey, whatever's the best content we can deliver, whether it's CUBE, or with you guys, or whoever, we're looking forward to it. Sanjay, thanks for spending the time on this CUBE Keynote coverage of AWS Summit. Since it's digital we can do longer programs, we can do more diverse content. We got great customer practitioners coming up, talking about their journey, their innovation strategies. Sanjay Poonen, COO of VMware, thank you for taking your precious time out of your day today. >> Thank you, John, always a pleasure. >> Thank you. Okay, more CUBE, virtual CUBE digital coverage of AWS Summit 2020, theCUBE.net is we're streaming, and of course, tons of videos on innovation, DevOps, and more, scaling cloud, scaling on-premise hybrid cloud, and more. We got great interviews coming up, stay with us our all-day coverage. I'm John Furrier, thanks for watching. (upbeat music)

Published Date : May 13 2020

SUMMARY :

leaders all around the world, all around the world, This is the new reality. and I'm going to move and the next thing we began doing and I got to put it into action fast. and all the wonderful art. You need the alliances to be successful, and began to build a and then the roads to take? and then of course to So maybe we can get you and then be able to teach in some fashion. to be a line in the sand, part of the reason we and the leader of that didn't talk about the acquisition amount. and the team in Palo Alto, I have to ask you, Sanjay, and to show that we care, standing that theCUBE's been to but the bulk of it is going to be digital, In the past we had huge conferences and we're rethinking things too-- We're going to be and of course, tons of

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Breaking Analysis: Spending Outlook Q4 Preview


 

>> From the Silicon Angle Media Office in Boston, Massachusetts, it's The Cube. Now, here's your host Dave Vellante. >> Hi everybody. Welcome to this Cube Insights powered by ETR. In this breaking analysis we're going to look at recent spending data from the ETR Spending Intentions Survey. We believe tech spending is slowing down. Now, it's not falling off a cliff but it is reverting to pre-2018 spending levels. There's some concern in the bellwethers of specifically financial services and insurance accounts and large telcos. We're also seeing less redundancy. What we mean by that is in 2017 and 2018 you had a lot of experimentation going on. You had a lot of digital initiatives that were going into, not really production, but sort of proof of concept. And as a result you were seeing spending on both legacy infrastructure and emerging technologies. What we're seeing now is more replacements. In other words people saying, "Okay, we're now going into production. We've tried that. We're not going to go with A, we're going to double down on B." And we're seeing less experimentation with the emerging technology. So in other words people are pulling out, actually some of the legacy technologies. And they're not just spraying and praying across the entire emerging technology sector. So, as a result, spending is more focused. As they say, it's not a disaster, but it's definitely some cause for concern. So, what I'd like to do, Alex if you bring up the first slide. I want to give you some takeaways from the ETR, the Enterprise Technology Research Q4 Pulse Check Survey. ETR has a data platform of 4,500 practitioners that it surveys regularly. And the most recent spending intention survey will actually be made public on October 16th at the ETR Webcast. ETR is in its quiet period right now, but they've given me a little glimpse and allowed me to share with you, our Cube audience, some of the findings. So as I say, you know, overall tech spending is clearly slowing, but it's still healthy. There's a uniform slowdown, really, across the board. In virtually all sectors with very few exceptions, and I'll highlight some of the companies that are actually quite strong. Telco, large financial services, insurance. That's rippling through to AMIA, which is, as I've said, is over-weighted in banking. The Global 2000 is looking softer. And also the global public and private companies. GPP is what ETR calls it. They say this is one of the best indicators of spending intentions and is a harbinger for future growth or deceleration. So it's the largest public companies and the largest private companies. Think Mars, Deloitte, Cargo, Coke Industries. Big giant, private companies. We're also seeing a number of changes in responses from we're going to increase to more flat-ish. So, again, it's not a disaster. It's not falling off the cliff. And there are some clear winners and losers. So adoptions are really reverting back to 2018 levels. As I said, replacements are arising. You know, digital transformation is moving from test everything to okay, let's go, let's focus now and double-down on those technologies that we really think are winners. So this is hitting both legacy companies and the disrupters. One of the other key takeaways out of the ETR Survey is that Microsoft is getting very, very aggressive. It's extending and expanding its TAM further into cloud, into collaboration, into application performance management, into security. We saw the Surface announcement this past week. Microsoft is embracing Android. Windows is not the future of Microsoft. It's all these other markets that they're going after. They're essentially building out an API platform and focusing in on the user experience. And that's paying off because CIOs are clearly more comfortable with Microsoft. Okay, so now I'm going to take you through some themes. I'm going to make some specific vendor comments, particularly in Cloud, software, and infrastructure. And then we'll wrap. So here's some major themes that really we see going on. Investors still want growth. They're punishing misses on earnings and they're rewarding growth companies. And so you can see on this slide that it's really about growth metrics. What you're seeing is companies are focused on total revenue, total revenue growth, annual recurring revenue growth, billings growth. Companies that maybe aren't growing so fast, like Dell, are focused on share gains. Lately we've seen pullbacks in the software companies and their stock prices really due to higher valuations. So, there's some caution there. There's actually a somewhat surprising focus given the caution and all the discussion about, you know, slowing economy. There's some surprising lack of focus on key performance indicators like cash flow. A few years ago, Splunk actually stopped giving, for example, cash flow targets. You don't see as much focus on market capitalization or shareholders returns. You do see that from Oracle. You see that last week from the Dell Financial Analyst Meeting. I talked about that. But it's selective. You know these are the type of metrics that Oracle, Dell, VMware, IBM, HPE, you know generally HP Inc. as well will focus on. Another thing we see is the Global M&A across all industries is back to 2016 levels. It basically was down 16% in Q3. However, well and that's by the way due to trade wars and other uncertainties and other economic slowdowns and Brexit. But tech M&A has actually been pretty robust this year. I mean, you know take a look at some examples. I'll just name a few. Google with Looker, big acquisitions. Sales Force, huge acquisition. A $15 billion acquisition of Tableau. It also spent over a billion dollars on Click software. Facebook with CTRL-labs. NVIDIA, $7 billion acquisition of Mellanox. VMware just plunked down billion dollars for Carbon Black and its own, you know, sort of pivotal within the family. Splunk with a billion dollar plus acquisition of SignalFx. HP over a billion dollars with Cray. Amazon's been active. Uber's been active. Even nontraditional enterprise tech companies like McDonald's trying to automate some of the drive-through technology. Mastercard with Nets. And of course the stalwart M&A companies Apple, Intel, Microsoft have been pretty active as well as many others. You know but generally I think what's happening is valuations are high and companies are looking for exits. They've got some cool tech so they're putting it out there. That you know, hey now's the time to buy. They want to get out. That maybe IPO is not the best option. Maybe they don't feel like they've got, you know, a long-term, you know, plan that is going to really maximize shareholder value so they're, you know, putting forth themselves for M&A today. And so that's been pretty robust. And I would expect that's going to continue for a little bit here as there are, again, some good technology companies out there. Okay, now let's get into, Alex if you pull up the next slide of the Company Outlook. I want to start with Cloud. Cloud, as they say here, continues it's steady march. I'm going to focus on the Big 3. Microsoft, AWS, and Google. In the ETR Spending Surveys they're all very clearly strong. Microsoft is very strong. As I said it's expanding it's total available market. It's into collaboration now so it's going after Slack, Box, Dropbox, Atlassian. It's announced application performance management capabilities, so it's kind of going after new relic there. New SIM and security products. So IBM, Splunk, Elastic are some targets there. Microsoft is one of the companies that's gaining share overall. Let me talk about AWS. Microsoft is growing faster in Cloud than AWS, but AWS is much, much larger. And AWS's growth continues. So it's not as strong as 2018 but it's stronger, in fact, much stronger than its peers overall in the marketplace. AWS appears to be very well positioned according to the ETR Surveys in database and AI it continues to gain momentum there. The only sort of weak spot is the ECS, the container orchestration area. And that looks a little soft likely due to Kubernetes. Drop down to Google. Now Google, you know, there's some strength in Google's business but it's way behind in terms of market share, as you all know, Microsoft and AWS. You know, its AI and machine learning gains have stalled relative to Microsoft and AWS which continue to grow. Google's strength and strong suit has always been analytics. The ETR data shows that its holdings serve there. But there's deceleration in data warehousing, and even surprisingly in containers given, you know, its strength in contributing to the Kubernetes project. But the ETR 3 Year Outlook, when they do longer term outlook surveys, shows GCP, Google's Cloud platform, gaining. But there's really not a lot of evidence in the existing data, in the near-term data to show that. But the big three, you know, Cloud players, you know, continue to solidify their position. Particularly AWS and Microsoft. Now let's turn our attention to enterprise software. Just going to name a few. ETR will have an extensive at their webcast. We'll have an extensive review of these vendors, and I'll pick up on that. But I just want to pick out a few here. Some of the enterprise software winners. Workday continues to be very, very strong. Especially in healthcare and pharmaceutical. Salesforce, we're seeing a slight deceleration but it's pretty steady. Very strong in Fortune 100. And Einstein, its AI offering appears to be gaining as well. Some of the acquisitions Mulesoft and Tableu are also quite strong. Demandware is another acquisition that's also strong. The other one that's not so strong, ExactTarget is somewhat weakening. So Salesforce is a little bit mixed, but, you know, continues to be pretty steady. Splunk looks strong. Despite some anecdotal comments that point to pricing issues, and I know Splunk's been working on, you know, tweaking its pricing model. And maybe even some competition. There's no indication in the ETR data yet that Splunk's, you know, momentum is attenuating. Security as category generally is very, very strong. And it's lifting all ships. Splunk's analytics business is showing strength is particularly in healthcare and pharmaceuticals, as well as financial services. I like the healthcare and pharmaceuticals exposure because, you know, in a recession healthcare will, you know, continue to do pretty well. Financial services in general is down, so there's maybe some exposure there. UiPath, I did a segment on RPA a couple weeks ago. UiPath continues its rapid share expansion. The latest ETR Survey data shows that that momentum is continuing. And UiPath is distancing itself in the spending surveys from its broader competition as well. Another company we've been following and I did a segment on the analytics and enterprise data warehousing sector a couple weeks ago is Snowflake. Snowflake continues to expand its share. Its slightly slower than its previous highs, which were off the chart. We shared with you its Net Score. Snowflake and UiPath have some of the highest Net Scores in the ETR Survey data of 80+%. Net Score remembers. You take the we're adding the platform, we're spending more and you subtract we're leaving the platform or spending less and that gives you the Net Score. Snowflake and UiPath are two of the highest. So slightly slower than previous ties, but still very very strong. Especially in larger companies. So that's just some highlights in the software sector. The last sector I want to focus on is enterprise infrastructure. So Alex if you'd bring that up. I did a segment at the end of Q2, post Q2 looking at earning statements and also some ETR data on the storage spending segment. So I'll start with Pure Storage. They continue to have elevative spending intentions. Especially in that giant public and private, that leading indicator. There are some storage market headwinds. The storage market generally is still absorbing that all flash injection. I've talked about this before. There's still some competition from Cloud. When Pure came out with its earnings last quarter, the stock dropped. But then when everybody else announced, you know, negative growth or, in Dell's case, Dell's the leader, they were flat. Pure Storage bounced back because on a relative basis they're doing very well. The other indication is Pure storage is very strong in net app accounts. Net apps mix, they don't call them out here but we'll do some further analysis down the road of net apps. So I would expect Pure to continue to gain share and relative to the others in that space. But there are some headwinds overall in the market. VMware, let's talk about VMware. VMware's spending profile, according to ETR, looks like 2018. It's still very strong in Fortune 1000, or 100 rather, but weaker in Fortune 500 and the GPP, the global public and private companies. That's a bit of a concern because GPP is one of the leading indicators. VMware on Cloud on AWS looks very strong, so that continues. That's a strategic area for them. Pivotal looks weak. Carbon Black is not pacing with CrowdStrike. So clearly VMware has some work to do with some of its recent acquisitions. It hasn't completed them yet. But just like the AirWatch acquisition, where AirWatch wasn't the leader in that space, really Citrix was the leader. VMware brought that in, cleaned it up, really got focused. So that's what they're going to have to do with Carbon Black and Security, which is going to be a tougher road to hoe I would say than end user computing and Pivotal. So we'll see how that goes. Let's talk about Dell, Dell EMC, Dell Technologies. The client side of the business is holding strong. As I've said many times server and storage are decelerating. We're seeing market headwinds. People are spending less on server and storage relative to some of the overall initiatives. And so, that's got to bounce back at some point. People are going to still need compute, they're still going to need storage, as I say. Both are suffering from, you know, the Cloud overhang. As well, storage there was such a huge injection of flash it gave so much headroom in the marketplace that it somewhat tempered storage demand overall. Customers said, "Hey, I'm good for a while. Cause now I have performance headroom." Whereas before people would buy spinning discs, they buy the overprovision just to get more capacity. So, you know, that was kind of a funky value proposition. The other thing is VxRail is not as robust as previous years and that's something that Dell EMC talks about as, you know, one of the market share leaders. But it's showing a little bit of softness. So we'll keep an eye on that. Let's talk about Cisco. Networking spend is below a year ago. The overall networking market has been, you know, somewhat decelerating. Security is a bright spot for Cisco. Their security business has grown in double digits for the last couple of quarters. They've got work to do in multi-Cloud. Some bright spots Meraki and Duo are both showing strength. HP, talk about HPE it's mixed. Server and storage markets are soft, as I've said. But HPE remains strong in Fortune 500 and that critical GPP leading indicator. You know Nimble is growing, but maybe not as fast as it used to be and Simplivity is really not as strong as last year. So we'd like to see a little bit of an improvement there. On the bright side, Aruba is showing momentum. Particularly in Fortune 500. I'll make some comments about IBM, even though it's really, you know, this IBM enterprise infrastructure. It's really services, software, and yes some infrastructure. The Red Hat acquisition puts it firmly in infrastructure. But IBM is also mixed. It's bouncing back. IBM Classic, the core IBM is bouncing back in Fortune 100 and Fortune 500 and in that critical GPP indicator. It's showing strength, IBM, in Cloud and it's also showing strength in services. Which is over half of its business. So that's real positive. Its analytics and EDW software business are a little bit soft right now. So that's a bit of a concern that we're watching. The other concern we have is Red Hat has been significantly since the announcement of the merger and acquisition. Now what we don't know, is IBM able to inject Red Hat into its large service and outsourcing business? That might be hidden in some of the spending intention surveys. So we're going to have to look at income statement. And the public statements post earnings season to really dig into that. But we'll keep an eye on that. The last comment is Cloudera. Cloudera once was the high-flying darling. They are hitting all-time lows. They made the acquisition of Hortonworks, which created some consolidation. Our hope was that would allow them to focus and pick up. CEO left. Cloudera, again, hitting all-time lows. In particular, AWS and Snowflake are hurting Cloudera's business. They're particularly strong in Cloudera's shops. Okay, so let me wrap. Let's give some final thoughts. So buyers are planning for a slowdown in tech spending. That is clear, but the sky is not falling. Look we're in the tenth year of a major tech investment cycle, so slowdown, in my opinion, is healthy. Digital initiatives are really moving into higher gear. And that's causing some replacement on legacy technologies and some focus on bets. So we're not just going to bet on every new, emerging technology, were going to focus on those that we believe are going to drive business value. So we're moving from a try-everything mode to a more focused management style. At least for a period of time. We're going to absorb the spend, in my view, of the last two years and then double-down on the winners. So not withstanding the external factors, the trade wars, Brexit, other geopolitical concerns, I would expect that we're going to have a period of absorption. Obviously it's October, so the Stock Market is always nervous in October. You know, we'll see if we get Santa Claus rally going into the end of the year. But we'll keep an eye on that. This is Dave Vellante for Cube Insights powered by ETR. Thank you for watching this breaking analysis. We'll see you next time. (upbeat tech music)

Published Date : Oct 5 2019

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Prasad Sankaran & Larry Socher, Accenture | Accenture Cloud Innovation Day 2019


 

>> from atop the Salesforce Tower in downtown San Francisco. It's the Q covering Accenture Innovation Date brought to you by ex center >> Hey, welcome back Your body jefe Rick here from the Cube were high atop San Francisco in the essential innovation hub. It's in the middle of the Salesforce Tower. It's a beautiful facility. They think you had it. The grand opening about six months ago. We're here for the grand opening. Very cool space. I got maker studios. They've got all kinds of crazy stuff going on. But we're here today to talk about Cloud in this continuing evolution about cloud in the enterprise and hybrid cloud and multi cloud in Public Cloud and Private Cloud. And we're really excited to have a couple of guys who really helping customers make this journey, cause it's really tough to do by yourself. CEOs are super busy. They worry about security and all kinds of other things. So centers, often a trusted partner. We got two of the leaders from center joining us today's Prasad Sankaran. He's the senior managing director of Intelligent Cloud infrastructure for Center Welcome and Larry Soccer, the global managing director. Intelligent cloud infrastructure offering from central gentlemen. Welcome. I love it. It intelligent cloud. What is an intelligent cloud all about? Got it in your title. It must mean something pretty significant. >> Yeah, I think First of all, thank you for having us, but you're absolutely Everything's around becoming more intelligent around using more automation. And the work that, you know we delivered to our clients and cloud, as you know, is the platform to which all of our clients are moving. So it's all about bringing the intelligence not only into infrastructure, but also into cloud generally. And it's all driven by software, >> right? It's just funny to think where we are in this journey. We talked a little bit before we turn the cameras on and there you made an interesting comment when I said, You know, when did this cloud for the Enterprise start? And you took it back to sass based applications, which, >> you know, you were sitting in the sales force builder. >> That's true. It isn't just the tallest building in here, and everyone all right, everyone's >> had a lot of focus on AWS is rise, etcetera. But the real start was really getting into sass. I mean, I remember We used to do a lot of Siebel deployments for CR M, and we started to pivot to sales, for some were moving from remedy into service. Now I mean, we went through on premise collaboration, email todo 360 5 So So we've actually been at it for quite a while in the particularly the SAS world. And it's only more recently that we started to see that kind of push to the, you know, the public pass, and it's starting to cloud native development. But But this journey started, you know, it was that 78 years ago that we really start to see some scale around it >> and tell me if you agree. I think really, what? The sales forces of the world and the service now is of the world off. 3 65 kind of broke down some of those initial barriers which were all really about security and security. Security secure. It's always too here where now security is actually probably an attribute >> and loud can brink Absolutely. In fact, I'm in those barriers took years to bring down. I still saw clients where they were forcing salesforce tor service. Now to put you know instances on Prime, and I think I think they finally woke up toe. You know, these guys invested ton in their security organizations. You know, there's a little of that needle in the haystack. You know, if you breach a data set, you know what you're getting after. But when you happen to sail sports, it's a lot harder. And so you know. So I think that security problems, I've certainly got away. We still have some compliance, regulatory things, data sovereignty. But I think security and not not that it's all by any means that you know, it's always giving an ongoing problem. But I think they're getting more comfortable with their data being up in the public domain, right? Not public. >> I think it also help them with their progress towards getting cloud native. So, you know, you pick certain applications which were obviously hosted by sales force and other companies, and you did some level of custom development around it. And now I think that's paved the way for more complex applications and different workloads now going into, you know, the public cloud and the private cloud. But that's the next part of the journey, >> right? So Let's back up 1/2 a step cause then, as you said, a bunch of stuff then went into Public Cloud, right? Everyone's putting in AWS and Google. Um, IBM has got a public how there was a lot more. They're not quite so many as there used to be. Um, but then we ran into a whole new home, Those of issues, right, Which is kind of opened up this hybrid cloud. This multi cloud world, which is you just can't put everything into a public clouds there certain attributes that you need to think about and yet from the application point of view, before you decide where you deploy that. So I'm just curious. If you can share now, would you guys do with clients? How should they think about applications? How, after they think about what to deploy where I >> think I'll start in the, You know, Larry has a lot of expertise in this area. I think you know, we have to obviously start from an application centric perspectives. You got to take a look at you know where your applications have to live water. What are some of the data implications on the applications or do you have by way of regulatory and compliance issues? Or do you have to do as faras performance because certain applications have to be in a high performance environment? Certain other applications don't think a lot of these factors will then drive where these applications need to recite. And then what we're seeing in today's world is really accomplish. Complex, um, situation where you have a lot of legacy, but you also have private as well as public cloud. So you approach it from an application perspective. >> Yeah. I mean, if you really take a look at Army, you look at it centers clients, and we were totally focused on up into the market Global 2000 savory. You know, clients typically have application portfolios ranging from 520,000 applications. And really, I mean, if you think about the purpose of cloud or even infrastructure for that, they're there to serve the applications. No one cares if your cloud infrastructure is not performing the absolute. So we start off with an application monetization approach and ultimately looking, you know, you know, with our tech advisory guys coming in, there are intelligent engineering service is to do the cloud native and at mod work our platforms. Guys, who do you know everything from sales forward through ASAP. They should drive a strategy on how those applications going to evolve with its 520,000 and determined hey, and usually using some like the six orders methodology. And I'm I am I going to retire this Am I going to retain it? And I'm gonna replace it with sass. Am I gonna re factor in format? And it's ultimately that strategy that's really gonna dictate a multi in and, you know, hybrid cloud story. So it's based on the applications data, gravity issues where they gonna reside on their requirements around regulatory, the requirements for performance, et cetera. That will then dictate the cloud strategies. I'm you know, not a big fan of going in there and just doing a multi hybrid cloud strategy without a really good up front application portfolio approach, right? How we're gonna modernize that >> it hadn't had a you segment. That's a lot of applications. And you know, how do you know the old thing? How do you know that one by that time, how do you help them pray or size? Where they should be focusing on. Yes, >> it. Typically, what we do is work with our clients to do a full application portfolio analysis, and then we're able to then segment the applications based on, you know, important to the business and some of the factors that both of us mentioned. And once we have that, then we come up with an approach where certain sets of applications have moved to sass certain other applications you moved past. So you know, you're basically doing the re factoring and the modernization, and then certain others, you know, you can just, you know, lift and shift. So it's really a combination off both modernization as well as migration. It's a combination off that, but to do that, you have initially look at the entire set of applications and come up with that approach. >> I'm just curious where within that application assessment, where is cost savings? Where is, uh, this is just old and where is opportunities to innovate faster? Because we know a lot of lot of talk really. Days has cost savings, but what the real advantages is execution speed if you can get it. >> If >> you could go back three or four years and we had there was a lot of CEO discussions around cost savings. I'm not really have seen our clients shift. It costs never goes away, obviously right. But there's a lot greater emphasis now on business agility. You know, howto innovate faster, get, get new capabilities, market faster to change my customer experience. So it's really I t is really trying to step up and, you know, enabled the business toe to compete in the marketplace. So we're seeing a huge shift in emphasis or focus at least starting with, you know, how do I get better business agility outta leverage to cloud and cloud native development to get there upper service levels? Actually, we started seeing increase on Hey, you know, these applications need to work. It's actress, So obviously cost still remains a factor, but we seem much more, you know, much more emphasis on agility, you know, enabling the business on giving the right service levels of right experience to the user. Little customers. Big pivot there, >> Okay. And let's get the definitions out because you know a lot of lot of conversation about public clouds. Easy private clouds, easy but hybrid cloud and multi cloud and confusion about what those are. How do you guys define them? How do you help your customers think about the definition? Yes, >> I think it's a really good point. So what we're starting to see is there were a lot of different definitions out there. But I think as I talk to my clients and our partners, I think we're all starting to come toe. You know, the same kind of definition on multi cloud. It's really about using more than one cloud. But hybrid, I think, is a very important concept because hybrid is really all about the placement off the workload or where your application is going to run on. And then again, it goes to all of these points that we talked about data, gravity and performance and other things. Other factors. But it's really all about where do you place the specific workload >> if you look at that, so if you think about public, I mean obviously gives us the innovation of the public providers. You look at how fast Amazon comes out with new versions of Lambda etcetera, so that's the innovations. There obviously agility. You could spend up environments very quickly which is, you know, one of the big benefits of it. The consumption economic models. So that is the number of drivers that are pushing in the direction of public. You know, on the private side, they're still it's quite a few benefits that don't get talked about as much. Um, so you know, if you look at it performance, you know, if you think the public world, you know, although they're scaling up larger T shirts, et cetera, they're still trying to do that for a large array of applications on the private side, you can really Taylor somethingto very high performance characteristics. Whether it's you know, 30 to 64 terabyte Hana, you can get a much more focused precision environment for business critical workloads like that article, article rack. You know, the Duke clusters everything about fraud analysis. So that's a big part of it. Related to that is the data gravity that Prasad just mentioned. You know, if I've got a 64 terrified Hana database, you know, sitting in my private cloud, it may not be that convenient to go and put get that data shared up in red shift or in Google's tensorflow. So So there's some data gravity out. Networks just aren't there. The Laden sea of moving that stuff around is a big issue. And then a lot of people of investments in their data centers. I mean, the other piece, that's interesting. His legacy, you know, You know, as we start to look at the world a lot, there's a ton of Could still living in, You know, whether it's you, Nick system, that IBM mainframes. There's a lot of business value there, and sometimes the business cases aren't aren't necessarily there toe to replace them. Right. And in world of digital, the decoupling where I can start to use micro service is we're seeing a lot of trends. We worked with one hotel to take the reservation system. You know, Rapid and Micro Service is, um, we then didn't you know, open shift couch base, front end. And now when you go against, you know, when you go and browsing properties, you're looking at rates you actually going into distributed database cash on, you know, in using the latest cloud native technologies that could be dropped every two weeks or every three or four days for my mobile application and It's only when it goes, you know, when the transaction goes back, to reserve the room that it goes back there. So we're seeing a lot of power with digital decoupling, but we still need to take advantage of, you know, we've got these legacy applications. So So the data centers air really were trying to evolve them. And really, just, you know, how do we learn everything from the world of public and struck to bring those saints similar type efficiencies to the to the world of private? And really, what we're saying is this emerging approach where I can start to take advantage of the innovation cycles that land is that you know, the red shifts the azure functions of the public world. But then maybe keep some of my more business critical regulated workloads. You know, that's the other side of the private side, right? I've got G X p compliance. If I've got hip data that I need to worry about GDP are you know, the whole set of regular two requirements Over time, we do anticipate the public guys will get much better and more compliant. In fact, they made great headway already, but they're Still not a number of clients are still, you know, not 100% comfortable from rail client's perspective. >> Gotta meet Teresa Carlson. She'll change him. Who runs that AWS Public Sector is doing amazing things, obviously with big government contracts. But but you raise real inching point later. You almost described what I would say is really a hybrid application in this thing. This hotel example that you use because it's is, you know, kind of break in the application and leveraging micro service is to do things around the core that allowed to take advantage of some this agility and hyper fast development, yet still maintain that core stuff that either doesn't need to move Works fine. Be too expensive. Drea Factor. It's a real different weight. Even think about workloads and applications into breaking those things into bits. >> And we see that pattern all over the place. I'm gonna give you the hotel Example Where but finance, you know, look at financial service. Is retail banking so open banking a lot. All those rito applications are on the mainframe. I'm insurance claims and and you look at it, the business value, replicating a lot of like the regulatory stuff, the locality stuff. It doesn't make sense to write it. There's no rule inherent business values of I can wrap it, expose it and you know the micro service's architecture now. D'oh cloud native front end. That's gonna give me a 360 view a customer, Change the customer experience. You know, I've got a much you know, I can still get that agility. The the innovation cycles by public. Bye bye. Wrapping my legacy environment >> in person, you rated jump in and I'll give you something to react to, Which is which is the single glass right now? How do I How did I manage all this stuff now? Not only do I have distributed infrastructure now, I've got distributed applications and the thing that you just described and everyone wants to be that single pane of glass Everybody wants to be the app that's upon everybody. Screen. How are you seeing people deal with the management complexity of these kind of distributed infrastructures? If you will Yeah, >> I think that that's that's an area that's, ah, actually very topical these days because, you know, you're starting to see more and more workers. Goto private cloud and so you've got a hybrid infrastructure you're starting to see move movement from just using the EMS to, you know, the cantinas and Cuban Edie's. And, you know, we talked about Serval s and so on. So all of our clients are looking for a way, and you have different types of users as well. Yeah, developers. You have data scientists. You have, you know, operators and so on. So they're all looking for that control plane that allows them access and a view toe everything that is out there that is being used in the enterprise. And that's where I think you know, a company like Accenture were able to use the best of breed toe provide that visibility to our clients. >> Yeah. I mean, you hit the nail on the head. It's becoming, you know, with all the promise of cloud and all the power. And these new architectures is becoming much more dynamic, ephemeral, with containers and kubernetes with service computing that that one application for the hotel, they're actually started, and they've got some actually, now running a native us of their containers and looking at serverless. So you gonna even a single application can span that and one of things we've seen is is first. You know, a lot of our clients used to look at, you know, application management, you know, different from their their infrastructure. And the lines are now getting very blurry. You need to have very tight alignment. You take that single application. You know, if any my public side goes down or my mid tier with my you know, you know, open shipped on VM where it goes down on my back and mainframe goes down. Or the networks that connected to go down the devices that talked it. It's a very well, despite the power, very complex environment. So what we've been doing is first we've been looking at, you know, how do we get better synergy across what we you know, application service is teams that do the application manager an optimization cloud infrastructure, you know, how do we get better alignment that are embedded security, You know, how do you know what are managed to Security Service's and bringing those together? And then what we did was we looked at, you know, we got very aggressive of cloud for a strategy and, you know, how do we manage the world of public. But when looking at the public providers of hyper scale er's and how they hit incredible degrees of automation, we really looked at, said and said, Hey, look, you gotta operate differently in this new world. What can we learn from how the public guys they're doing that? We came up with this concept We call it running different. You know, how do you operate differently in this new multi speed? You know, you know, hot, very hybrid world across public, private demon, legacy environment and started looking say OK, what is it that they do? You know, first they standardize, and that's one of the big challenges you know, going to almost all of our clients in this a sprawl. And you know, whether it's application sprawl, its infrastructure, sprawl and >> my business is so unique. The Larry no business out there has the same process that we have. So we started make you know how to be >> standardized like center hybrid cloud solution apart with HP. Envy em where we, you know, how do we that was an example. So we can get thio because you can't automate unless you standardise. So that was the first thing you know, standardizing service catalog. Standardizing that, um, you know, the next thing is the operating model. They obviously operate differently. So we've been putting a lot of time and energy and what I call a cloud and agile operating model. And also a big part of that is truly you hear a lot about Dev ops right now, but truly putting the security and and operations into Deb set cops of bringing, you know, the development in the operations much tied together. So spending a lot of time looking at that and transforming operations re skilling the people you know, the operators of the future aren't eyes on glass there. Developers, they're writing the data ingestion, the analytic algorithms, you know, to do predictive operations. They're writing the automation script to take work, you know, test work out. Right. And over time, they'll be tuned in the air. Aye, aye. Engines to really optimize the environment and then finally has presided. Looted thio. Is that the platforms that control planes? That doing that? So, you know, we What we've been doing is we've had a significant investments in the eccentric cloud platform, our infrastructure automation platforms and then the application teams with it with our my wizard framework, and we've been starting to bring that together. You know, it's an integrated control plane that can plug into our clients environments to really manage seamlessly, you know, and provide, you know, automation Analytics. Aye, aye. Across APS, cloud infrastructure and even security. Right. And that, you know, that really is a iob is right. I mean, that's delivering on, you know, as the industry starts toe define and really coalesce around, eh? I ops, that's what we use. >> So just so I'm clear that so it's really your layer your software layer kind of management layer that that integrates all these different systems and provides kind of a unified view. Control, I reporting et cetera. Right >> Exactly. Then can plug in and integrate, you know, third party tools. I had to do some strategic function. >> I'm just I'm just >> curious is one of the themes that we here out in the press right now is this is this kind of pull back of public cloud app. Some of them are coming back. Or maybe it was, you know, kind of a rush. Maybe a little bit too aggressively. What are some of the reasons why people are pulling stuff back out of public clouds, that just with the wrong it was just the wrong application? The costs were not what we anticipated to be. We find it, you know, what are some of the reasons that you see after coming back in house? Yeah, >> I think it's >> a variety of factors. I mean, it's certainly cost, I think is one. So as there are multiple private options and you know, we don't talk about this, but the hyper skills themselves are coming out with their own different private options, like Aunt Ours and out pulls and other stack and on. And Ali Baba has obsessed I and so on. So you see a proliferation of that and you see many more options around private cloud. So I think the cost is certainly a factor. The second is I think data gravity is, I think, a very important point because as you're starting to see how different applications have to work together, then that becomes a very important point. The third is just about compliance, and, you know, the regulatory environment. As we look across the globe, you know, even outside the U. S. We look at Europe and other parts of Asia as clients and moving more to the cloud. You know, that becomes an important factor. So as you start to balance these things, I think you have to take a very application centric view. You see some of those some some maps moving back, and and I think that's the part of the hybrid world is that you know, you can have a nap running on the private cloud and then tomorrow you can move this. Since it's been containerized to run on public and it's, you know, it's all managed that look >> e. I mean, cost is a big factor if you actually look at it. Most of our clients, you know, they typically you were big cap ex businesses, and all of a sudden they're using this consumption consumption model. And they weren't really They didn't have a function to go and look at the thousands or millions of lines of it, right? You know, as your statement, exactly think they misjudged, you know, some of the scale on B e e. I mean, that's one of the reasons we started. It's got to be an application lead modernization that really that will dictate that. And I think in many cases, people didn't may not have thought through which application. What data? There The data, gravity data. Gravity's a conversation I'm having just by with every client right now. You know, I've got a 64 terabyte hana, and that's the core. My crown jewels. That data, you know, how do I get that to tensorflow? How'd I get that >> right? But if Andy was >> here, though, Andy would say, we'll send down the snow. The snow came from which virgin snow plows Snowball snowball. Well, they're snowballs. But we've seen the >> hold of a truck killer >> that comes out and he'd say, Take that and stick it in the cloud. Because if you've got that data in a single source right now, you can apply multitude of applications across that thing. So they you know they're pushing. Get that date end in this single source course than to move it, change it, you know you run it. All these micro lines of billing statement take >> the hotel. I mean, their data stolen the mainframe. So if they may want need to expose it? Yeah, they have a database cash, and they move it out. You know, the particulars of data sets get larger, it becomes, you know, the data. Gravity becomes a big issue. Because no matter how much you know, while Moore's law might be might have elongated from 18 to 24 months, the network will always be the bottle, Mac. So ultimately, we're seeing, you know, a CZ. We proliferate more and more data, all data sets get bigger and better than network becomes more of a bottleneck. Conned. That's a lot of times you gotta look at your applications. They have. I've got some legacy database I need to get. Thio. I need this to be approximately somewhere where I don't have, you know, high bandwith o r. Right Or, you know, highlight and see type or so egress costs a pretty big deals. My date is up in the cloud, and I'm gonna get charged for pulling it off. You know that That's been a big issue. >> You know, it's funny, I think, and I think a lot of the issue, obviously complexity building. It's a totally different building model, but I think to a lot of people will put stuff in a public cloud and then operated as if they bought it. And they're running in the data center in this kind of this. Turn it on, turn it off when you need it. Everyone turns. Everyone loves to talk about the example turning it on when you need it. But nobody ever talks about turning it off when you don't. But but the kind of clothes on our conversation I won't talk about a I and applied a I. CoSine is a lot of talk in the market place, but a time machine learning. But as you guys know pride better than anybody, it's the application of a I and specific applications, which really on unlocks the value. And as we're sitting here talking about this complexity, I can't help but think that, you know, applied a I in a management layer like your run differently, set up to actually know when to turn things on, when to turn things off when you moved in but not moved, it's gonna have to be machines running that right cause the data sets and the complexity of these systems is going to be just overwhelming. Yeah, yeah, >> absolutely completely agree with you in fact. Ah, essential. We actually referred to the Seoul area as Applied intelligence. Ah, and that's our guy, right? And, uh, it is absolutely to add more and more automation Move everything Maur toe where it's being run by the machine rather than, you know, having people really working on these things >> yet, e I mean, if you think you hit the nail on the head, we're gonna a eyes e. I mean, given how things getting complex, more ephemeral, you think about kubernetes et cetera. We're gonna have to leverage a humans or not to be able to get, you know, manage this. The environment is important, right? What's interesting way we've used quite effectively for quite some time. But it's good at some stuff, not good at others. So we find it's very good at, like, ticket triage, like ticket triage, chicken routing, et cetera. You know, any time we take over account, we tune our AI ai engines. We have ticket advisers, etcetera. That's what probably got the most, you know, most bang for the buck. We tried in the network space. Less success to start even with, you know, commercial products that were out there. I think where a I ultimately bails us out of this is if you look at the problem. You know, a lot of times we talked about optimizing around cost, but then performance. I mean, and it's they they're somewhat, you know, you gotta weigh him off each other. So you've got a very multi dimensional problem on howto I optimize my workloads, particularly. I gotta kubernetes cluster and something on Amazon, you know, sums running on my private cloud, etcetera. So we're gonna get some very complex environment. And the only way you're gonna be ableto optimize across multi dimensions that cost performance service levels, you know, and then multiple options don't do it public private, You know, what's my network costs etcetera. Isn't a I engine tuning that ai ai engines? So ultimately, I mean, you heard me earlier on the operators. I think you know, they write the analytic albums, they do the automation scripts, but they're the ultimate ones who then tune the aye aye engines that will manage our environment, right. And I think it kubernetes will be interesting because it becomes a link to the control plane optimize workload placement between >> when the best thing to you. Then you have dynamic optimization can. You might be up to my tanks at us right now, but you might be optimizing for output the next day. So exists really a you know, kind of Ah, never ending >> when you got you got to see them >> together with it. And multi dimension optimization is very difficult. So I mean, you know, humans can't get their head around. Machines can, but they need to be trained. >> Well, Prasad, Larry, Lots of great opportunities for for centuries bring that expertise to the table. So thanks for taking a few minutes to walk through some of these things. Our pleasure. Thank you. Raise Prasad is Larry. I'm Jeff. You're watching the Cube. We are high above San Francisco in the Salesforce Tower. Theis Center. Innovation have in San Francisco. Thanks for watching. We'll see you next time

Published Date : Sep 12 2019

SUMMARY :

covering Accenture Innovation Date brought to you by ex center They think you had it. you know we delivered to our clients and cloud, as you know, is the platform to which all of our clients are moving. And you took it back It isn't just the tallest building in here, and everyone all right, everyone's you know, the public pass, and it's starting to cloud native development. and tell me if you agree. and not not that it's all by any means that you know, it's always giving an ongoing problem. So, you know, you pick certain applications which were obviously hosted by sales force and other companies, attributes that you need to think about and yet from the application point of view, before you decide where I think you know, we have to obviously start from an application centric you know, you know, with our tech advisory guys coming in, there are intelligent engineering And you know, and then certain others, you know, you can just, you know, lift and shift. is execution speed if you can get it. So it's really I t is really trying to step up and, you know, enabled the business toe to compete in How do you help your customers think about the definition? But it's really all about where do you place the specific workload cycles that land is that you know, the red shifts the azure functions of the public world. is, you know, kind of break in the application and leveraging micro service is to do things around the core You know, I've got a much you know, I can still get that agility. now, I've got distributed applications and the thing that you just described and everyone wants to be that single And that's where I think you know, that do the application manager an optimization cloud infrastructure, you know, So we started make you know how to be So that was the first thing you know, standardizing service catalog. So just so I'm clear that so it's really your layer your software layer kind Then can plug in and integrate, you know, third party tools. We find it, you know, what are some of the reasons and and I think that's the part of the hybrid world is that you know, you can have a nap running on the private you know, some of the scale on B e e. I mean, that's one of the reasons we started. But we've seen the to move it, change it, you know you run it. So ultimately, we're seeing, you know, a CZ. And as we're sitting here talking about this complexity, I can't help but think that, you know, applied a I rather than, you know, having people really working on these things I think you know, they write the analytic albums, they do the automation scripts, So exists really a you know, kind of Ah, So I mean, you know, We'll see you next time

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Prasad Sankaran & Larry Socher, Accenture Technology | Accenture Cloud Innovation Day


 

>> Hey, welcome back. Your body, Jefe Rick here from the Cube were high atop San Francisco in the century innovation hub. It's in the middle of the Salesforce Tower. It's a beautiful facility. They think you had it. The grand opening about six months ago. We're here for the grand opening. Very cool space. I got maker studios. They've got all kinds of crazy stuff going on. But we're here today to talk about Cloud in this continuing evolution about cloud in the enterprise and hybrid cloud and multi cloud in Public Cloud and Private Cloud. And we're really excited to have a couple of guys who really helping customers make this journey, cause it's really tough to do by yourself. CEOs are super busy. There were about security and all kinds of other things, so centers, often a trusted partner. We got two of the leaders from center joining us today's Prasad Sankaran. He's the senior managing director of Intelligent Cloud infrastructure for Center Welcome and Larry Soccer, the global managing director. Intelligent cloud infrastructure offering from central gentlemen. Welcome. I love it. It intelligent cloud. What is an intelligent cloud all about? Got it in your title. It must mean something pretty significant. >> Yeah, I think First of all, thank you for having us, but yeah, absolutely. Everything's around becoming more intelligent around using more automation. And the work that, you know we delivered to our clients and cloud, as you know, is the platform to reach. All of our clients are moving. So it's all about bringing the intelligence not only into infrastructure, but also into cloud generally. And it's all driven by software, >> right? It's just funny to think where we are in this journey. We talked a little bit before we turn the cameras on and there you made an interesting comment when I said, You know, when did this cloud for the Enterprise start? And you took it back to sass based applications, which, >> you know you were sitting in the sales force builder. >> That's true. It isn't just the tallest building in >> everyone's, you know, everyone's got a lot of focus on AWS is rise, etcetera. But the real start was really getting into sass. I mean, I remember we used to do a lot of Siebel deployments for CR M, and we started to pivot to sales, for some were moving from remedy into service now. I mean, we've went through on premise collaboration, email thio 3 65 So So we've actually been at it for quite a while in the particularly the SAS world. And it's only more recently that we started to see that kind of push to the, you know, the public pass, and it's starting to cloud native development. But But this journey started, you know, it was that 78 years ago that we really started. See some scale around it. >> And I think and tell me if you agree, I think really, what? The sales forces of the world and and the service now is of the world office 3 65 kind of broke down some of those initial beers, which are all really about security and security, security, security, Always to hear where now security is actually probably an attributes and loud can brink. >> Absolutely. In fact, I mean, those barriers took years to bring down. I still saw clients where they were forcing salesforce tor service Now to put, you know, instances on prime and I think I think they finally woke up toe. You know, these guys invested ton in their security organizations. You know there's a little of that needle in the haystack. You know, if you breach a data set, you know what you're getting after. But when Europe into sales force, it's a lot harder. And so you know. So I think that security problems have certainly gone away. We still have some compliance, regulatory things, data sovereignty. But I think security and not not that it sold by any means that you know, it's always giving an ongoing problem. But I think they're getting more comfortable with their data being up in the in the public domain, right? Not public. >> And I think it also helped them with their progress towards getting cloud native. So, you know, you pick certain applications which were obviously hosted by sales force and other companies, and you did some level of custom development around it. And now I think that's paved the way for more complex applications and different workloads now going into, you know, the public cloud and the private cloud. But that's the next part of the journey, >> right? So let's back up 1/2 a step, because then, as you said, a bunch of stuff then went into public cloud, right? Everyone's putting in AWS and Google. Um, IBM has got a public how there was a lot more. They're not quite so many as there used to be, Um, but then we ran into a whole new host of issues, right, which is kind of opened up this hybrid cloud. This multi cloud world, which is you just can't put everything into a public clouds. There's certain attributes is that you need to think about and yet from the application point of view before you decide where you deploy that. So I'm just curious. If you can share now, would you guys do with clients? How should they think about applications? How should they think about what to deploy where I think >> I'll start in? The military has a lot of expertise in this area. I think you know, we have to obviously start from an application centric perspective. You go to take a look at you know where your applications have to live water. What are some of the data implications on the applications, or do you have by way of regulatory and compliance issues, or do you have to do as faras performance because certain applications have to be in a high performance environment. Certain other applications don't think a lot of these factors will. Then Dr where these applications need to recite and then what we think in today's world is really accomplish. Complex, um, situation where you have a lot of legacy. But you also have private as well as public cloud. So you approach it from an application perspective. >> Yeah. I mean, if you really take a look at Army, you look at it centers clients, and we were totally focused on up into the market Global 2000 savory. You know how clients typically have application portfolios ranging from 520,000 applications? And really, I mean, if you think about the purpose of cloud or even infrastructure for that, they're there to serve the applications. No one cares if your cloud infrastructure is not performing the absolute. So we start off with an application monetization approach and ultimately looking, you know, you know, with our tech advisory guys coming in, there are intelligent engineering service is to do the cloud native and at mod work our platforms, guys, who do you know everything from sales forward through ASAP. They should drive a strategy on how those applications gonna evolve with its 520,000 and determined hey, and usually using some, like the six orders methodology. And I'm I am I going to retire this Am I going to retain it? And, you know, I'm gonna replace it with sass. Am I gonna re factor in format? And it's ultimately that strategy that's really gonna dictate a multi and, you know, every cloud story. So it's based on the applications data, gravity issues where they gonna reside on their requirements around regulatory, the requirements for performance, etcetera. That will then dictate the cloud strategies. I'm you know, not a big fan of going in there and just doing a multi hybrid cloud strategy without a really good up front application portfolio approach, right? How we gonna modernize that >> it had. And how do you segment? That's a lot of applications. And you know, how do you know the old thing? How do you know that one by that time, how do you help them pray or size where they should be focusing on us? >> So typically what we do is work with our clients to do a full application portfolio analysis, and then we're able to then segment the applications based on, you know, important to the business and some of the factors that both of us mentioned. And once we have that, then we come up with an approach where certain sets of applications he moved to sass certain other applications you move to pass. So you know, you're basically doing the re factoring and the modernization and then certain others you know, you can just, you know, lift and shift. So it's really a combination off both modernization as well as migration. It's a combination off that, but to do that, you have to initially look at the entire set of applications and come up with that approach. >> I'm just curious where within that application assessment, um, where is cost savings? Where is, uh, this is just old. And where is opportunities to innovate faster? Because we know a lot of lot of talk really. Days has cost savings, but what the real advantages is execution speed if you can get it. If >> you could go back through four years and we had there was a lot of CEO discussions around cost savings, I'm not really have seen our clients shift. It costs never goes away, obviously right. But there's a lot greater emphasis now on business agility. You know, howto innovate faster, get getting your capabilities to market faster, to change my customer experience. So So it's really I t is really trying to step up and, you know, enabled the business toe to compete in the marketplace. We're seeing a huge shift in emphasis or focus at least starting with, you know, how'd I get better business agility outta leverage to cloud and cloud native development to get their upper service levels? Actually, we started seeing increase on Hey, you know, these applications need to work. It's actress. So So Obviously, cost still remains a factor, but we seem much more for, you know, much more emphasis on agility, you know, enabling the business on, given the right service levels of right experience to the user, little customers. Big pivot there, >> Okay. And let's get the definitions out because you know a lot of lot of conversation about public clouds, easy private clouds, easy but hybrid cloud and multi cloud and confusion about what those are. How do you guys define him? How do you help your customers think about the definition? Yes, >> I think it's a really good point. So what we're starting to see is there were a lot of different definitions out there. But I think as I talked more clients and our partners, I think we're all starting to, you know, come to ah, you know, the same kind of definition on multi cloud. It's really about using more than one cloud. But hybrid, I think, is a very important concept because hybrid is really all about the placement off the workload or where your application is going to run on. And then again, it goes to all of these points that we talked about data, gravity and performance and other things. Other factors. But it's really all about where do you place the specific look >> if you look at that, so if you think about public, I mean obviously gives us the innovation of the public providers. You look at how fast Amazon comes out with new versions of Lambda etcetera. So that's the innovations there obviously agility. You could spend up environments very quickly, which is, you know, one of the big benefits of it. The consumption, economic models. So that is the number of drivers that are pushing in the direction of public. You know, on the private side, they're still it's quite a few benefits that don't get talked about as much. Um, so you know, if you look at it, um, performance if you think the public world, you know, Although they're scaling up larger T shirts, et cetera, they're still trying to do that for a large array of applications on the private side, you can really Taylor somethingto very high performance characteristics. Whether it's you know, 30 to 64 terabyte Hana, you can get a much more focused precision environment for business. Critical workloads like that article, article rack, the Duke clusters, everything about fraud analysis. So that's a big part of it. Related to that is the data gravity that Prasad just mentioned. You know, if I've got a 64 terabyte Hana database you know, sitting in my private cloud, it may not be that convenient to go and put get that data shared up in red shift or in Google's tensorflow. So So there's some data gravity out. Networks just aren't there. The laden sea of moving that stuff around is a big issue. And then a lot of people of investments in their data centers. I mean, the other piece, that's interesting. His legacy, you know, you know, as we start to look at the world a lot, there's a ton of code still living in, You know, whether it's you, nick system, just IBM mainframes. There's a lot of business value there, and sometimes the business cases aren't aren't necessarily there toe to replace them. Right? And in world of digital, the decoupling where I can start to use micro service is we're seeing a lot of trends. We worked with one hotel to take their reservation system. You know, Rapid and Micro Service is, um, we then didn't you know, open shift couch base, front end. And now, when you go against, you know, when you go and browsing properties, you're looking at rates you actually going into distributed database cash on, you know, in using the latest cloud native technologies that could be dropped every two weeks or everything three or four days for my mobile application. And it's only when it goes, you know, when the transaction goes back, to reserve the room that it goes back there. So we're seeing a lot of power with digital decoupling, But we still need to take advantage of, you know, we've got these legacy applications. So So the data centers air really were trying to evolve them. And really, just, you know, how do we learn everything from the world of public and struck to bring those saints similar type efficiencies to the to the world of private? And really, what we're seeing is this emerging approach where I can start to take advantage of the innovation cycles. The land is that, you know, the red shifts the functions of the public world, but then maybe keep some of my more business critical regulated workloads. You know, that's the other side of the private side, right? I've got G X p compliance. If I've got hip, a data that I need to worry about GDP are there, you know, the whole set of regular two requirements. Now, over time, we do anticipate the public guys will get much better and more compliant. In fact, they made great headway already, but they're still not a number of clients are still, you know, not 100% comfortable from my client's perspective. >> Gotta meet Teresa Carlson. She'll change him, runs that AWS public sector is doing amazing things, obviously with big government contracts. But but you raise real inching point later. You almost described what I would say is really a hybrid application in this in this hotel example that you use because it's is, you know, kind of breaking the application and leveraging micro service is to do things around the core that allowed to take advantage of some this agility and hyper fast development, yet still maintain that core stuff that either doesn't need to move. Works fine, be too expensive. Drea Factor. It's a real different weight. Even think about workloads and applications into breaking those things into bits. >> And we see that pattern all over the place. I'm gonna give you the hotel Example Where? But finance, you know, look at financial service. Is retail banking so open banking a lot. All those rito applications are on the mainframe. I'm insurance claims and and you look at it the business value of replicating a lot of like the regulatory stuff, the locality stuff. It doesn't make sense to write it. There's no rule inherent business values of I can wrap it, expose it and in a micro service's architecture now D'oh cloud native front end. That's gonna give me a 360 view a customer, Change the customer experience. You know, I've got a much you know, I can still get that agility. The innovation cycles by public. Bye bye. Wrapping my legacy environment >> and percent you raided, jump in and I'll give you something to react to, Which is which is the single planet glass right now? How do I How did I manage all this stuff now? Not only do I have distributed infrastructure now, I've got distributed applications in the and the thing that you just described and everyone wants to be that single pane of glass. Everybody wants to be the app that's upon everybody. Screen. How are you seeing people deal with the management complexity of these kind of distributed infrastructures? If you will Yeah, >> I think that that's that's an area that's, ah, actually very topical these days because, you know, you're starting to see more and more workers go to private cloud. And so you've got a hybrid infrastructure you're starting to see move movement from just using the EMS to, you know, cantinas and Cuba needs. And, you know, we talked about Serval s and so on. So all of our clients are looking for a way, and you have different types of users as well. Yeah, developers. You have data scientists. You have, you know, operators and so on. So they're all looking for that control plane that allows them access and a view toe everything that is out there that is being used in the enterprise. And that's where I think you know, a company like Accenture were able to use the best of breed toe provide that visibility to our clients, >> right? Yeah. I mean, you hit the nail on the head. It's becoming, you know, with all the promises, cloud and all the power. And these new architectures is becoming much more dynamic, ephemeral, with containers and kubernetes with service computing that that that one application for the hotel, they're actually started in. They've got some, actually, now running a native us of their containers and looking at surveillance. So you're gonna even a single application can span that. And one of things we've seen is is first, you know, a lot of our clients used to look at, you know, application management, you know, different from their their infrastructure. And the lines are now getting very blurry. You need to have very tight alignment. You take that single application, if any my public side goes down or my mid tier with my you know, you know, open shipped on VM, where it goes down on my back and mainframe goes down. Or the networks that connected to go down the devices that talk to it. It's a very well. Despite the power, it's a very complex environment. So what we've been doing is first we've been looking at, you know, how do we get better synergy across what we you know, Application Service's teams that do that Application manager, an optimization cloud infrastructure. How do we get better alignment that are embedded security, You know, how do you know what are managed to security service is bringing those together. And then what we did was we looked at, you know, we got very aggressive with cloud for a strategy and, you know, how do we manage the world of public? But when looking at the public providers of hyper scale, er's and how they hit Incredible degrees of automation. We really looked at, said and said, Hey, look, you gotta operate differently in this new world. What can we learn from how the public guys we're doing that We came up with this concept. We call it running different. You know, how do you operate differently in this new multi speed? You know, you know, hot, very hybrid world across public, private demon, legacy, environment, and start a look and say, OK, what is it that they do? You know, first they standardize, and that's one of the big challenges you know, going to almost all of our clients in this a sprawl. And you know, whether it's application sprawl, its infrastructure, sprawl >> and my business is so unique. The Larry no business out there has the same process that way. So >> we started make you know how to be standardized like center hybrid cloud solution important with hp envy And where we how do we that was an example of so we can get to you because you can't automate unless you standardise. So that was the first thing you know, standardizing our service catalog. Standardizing that, um you know, the next thing is the operating model. They obviously operate differently. So we've been putting a lot of time and energy and what I call a cloud and agile operating model. And also a big part of that is truly you hear a lot about Dev ops right now. But truly putting the security and and operations into Deb said cops are bringing, you know, the development in the operations much tied together. So spending a lot of time looking at that and transforming operations re Skilling the people you know, the operators of the future aren't eyes on glass there. Developers, they're writing the data ingestion, the analytic algorithms, you know, to do predictive operations. They're riding the automation script to take work, you know, test work out right. And over time they'll be tuning the aye aye engines to really optimize environment. And then finally, has Prasad alluded to Is that the platforms that control planes? That doing that? So, you know what we've been doing is we've had a significant investments in the eccentric cloud platform, our infrastructure automation platforms, and then the application teams with it with my wizard framework, and we started to bring that together you know, it's an integrated control plane that can plug into our clients environments to really manage seamlessly, you know, and provide. You know, it's automation. Analytics. Aye, aye. Across APS, cloud infrastructure and even security. Right. And that, you know, that really is a I ops, right? I mean, that's delivering on, you know, as the industry starts toe define and really coalesce around, eh? I ops. That's what we you A ups. >> So just so I'm clear that so it's really your layer your software layer kind of management layer that that integrates all these different systems and provides kind of a unified view. Control? Aye, aye. Reporting et cetera. Right? >> Exactly. Then can plug in and integrate, you know, third party tools to do straight functions. >> I'm just I'm just curious is one of the themes that we here out in the press right now is this is this kind of pull back of public cloud app, something we're coming back. Or maybe it was, you know, kind of a rush. Maybe a little bit too aggressively. What are some of the reasons why people are pulling stuff back out of public clouds that just with the wrong. It was just the wrong application. The costs were not what we anticipated to be. We find it, you know, what are some of the reasons that you see after coming back in house? Yeah, I think it's >> a variety of factors. I mean, it's certainly cost, I think is one. So as there are multiple private options and you know, we don't talk about this, but the hyper skills themselves are coming out with their own different private options like an tars and out pulls an actor stack and on. And Ali Baba has obsessed I and so on. So you see a proliferation of that, then you see many more options around around private cloud. So I think the cost is certainly a factor. The second is I think data gravity is, I think, a very important point because as you're starting to see how different applications have to work together, then that becomes a very important point. The third is just about compliance, and, you know, the regulatory environment. As we look across the globe, even outside the U. S. We look at Europe and other parts of Asia as clients and moving more to the cloud. You know that becomes an important factor. So as you start to balance these things, I think you have to take a very application centric view. You see some of those some some maps moving back, and and I think that's the part of the hybrid world is that you know, you can have a nap running on the private cloud and then tomorrow you can move this. Since it's been containerized to run on public and it's, you know, it's all managed. That left >> E. I mean, cost is a big factor if you actually look at it. Most of our clients, you know, they typically you were a big cap ex businesses, and all of a sudden they're using this consumption, you know, consumption model. And they went, really, they didn't have a function to go and look at be thousands or millions of lines of it, right? You know, as your statement Exactly. I think they misjudged, you know, some of the scale on Do you know e? I mean, that's one of the reasons we started. It's got to be an application led, you know, modernization, that really that will dictate that. And I think In many cases, people didn't. May not have thought Through which application. What data? There The data, gravity data. Gravity's a conversation I'm having just by with every client right now. And if I've got a 64 terabyte Hana and that's the core, my crown jewels that data, you know, how do I get that to tensorflow? How'd I get that? >> Right? But if Andy was here, though, and he would say we'll send down the stove, the snow came from which virgin snow plows? Snowball Snowball. Well, they're snowballs. But I have seen the whole truck killer that comes out and he'd say, Take that and stick it in the cloud. Because if you've got that data in a single source right now, you can apply multitude of applications across that thing. So they, you know, they're pushing. Get that date end in this single source. Of course. Then to move it, change it. You know, you run into all these micro lines of billing statement, take >> the hotel. I mean, their data stolen the mainframe, so if they anyone need to expose it, Yeah, they have a database cash, and they move it out, You know, particulars of data sets get larger, it becomes, you know, the data. Gravity becomes a big issue because no matter how much you know, while Moore's Law might be might have elongated from 18 to 24 months, the network will always be the bottle Mac. So ultimately, we're seeing, you know, a CZ. We proliferate more and more data, all data sets get bigger and better. The network becomes more of a bottleneck. And that's a It's a lot of times you gotta look at your applications. They have. I've got some legacy database I need to get Thio. I need this to be approximately somewhere where I don't have, you know, high bandwith. Oh, all right. Or, you know, highlight and see type. Also, egress costs a pretty big deals. My date is up in the cloud, and I'm gonna get charged for pulling it off. You know, that's being a big issue, >> you know, it's funny, I think, and I think a lot of the the issue, obviously complexity building. It's a totally from building model, but I think to a lot of people will put stuff in a public cloud and then operated as if they bought it and they're running in the data center in this kind of this. Turn it on, Turn it off when you need it. Everyone turns. Everyone loves to talk about the example turning it on when you need it. But nobody ever talks about turning it off when you don't. But it kind of close on our conversation. I won't talk about a I and applied a Iot because he has a lot of talk in the market place. But, hey, I'm machine learning. But as you guys know pride better than anybody, it's the application of a I and specific applications, which really on unlocks the value. And as we're sitting here talking about this complexity, I can't help but think that, you know, applied a I in a management layer like your run differently, set up to actually know when to turn things on, when to turn things off when you moved in but not moved, it's gonna have to be machines running that right cause the data sets and the complexity of these systems is going to be just overwhelming. Yeah, yeah, >> absolutely. Completely agree with you. In fact, attack sensual. We actually refer to this whole area as applied intelligence on That's our guy, right? And it is absolutely to add more and more automation move everything Maur toe where it's being run by the machine rather than you know, having people really working on these things >> yet, e I mean, if you think you hit the nail on the head, we're gonna a eyes e. I mean, given how things getting complex, more ephemeral, you think about kubernetes et cetera. We're gonna have to leverage a humans or not to be able to get, you know, manage this. The environments comported right. What's interesting way we've used quite effectively for quite some time. But it's good at some stuff, not good at others. So we find it's very good at, like, ticket triage, like ticket triage, chicken rounding et cetera. You know, any time we take over account, we tune our AI ai engines. We have ticket advisers, etcetera. That's what probably got the most, you know, most bang for the buck. We tried in the network space, less success to start even with, you know, commercial products that were out there. I think where a I ultimately bails us out of this is if you look at the problem. You know, a lot of times we talked about optimizing around cost, but then performance. I mean, and it's they they're somewhat, you know, you gotta weigh him off each other. So you've got a very multi dimensional problem on howto I optimize my workloads, particularly. I gotta kubernetes cluster and something on Amazon, you know, sums running on my private cloud, etcetera. So we're gonna get some very complex environment. And the only way you're gonna be ableto optimize across multi dimensions that cost performance service levels, you know, And then multiple options don't do it public private, You know, what's my network costs etcetera. Isn't a I engine tuning that ai ai engines? So ultimately, I mean, you heard me earlier on the operators. I think you know, they write the analytic albums, they do the automation scripts, but they're the ultimate one too. Then tune the aye aye engines that will manage our environment. And I think it kubernetes will be interesting because it becomes a link to the control plane optimize workload placement. You know, between >> when the best thing to you, then you have dynamic optimization. Could you might be optimizing eggs at us right now. But you might be optimizing for output the next day. So exists really a you know, kind of Ah, never ending when you got me. They got to see them >> together with you and multi dimension. Optimization is very difficult. So I mean, you know, humans can't get their head around. Machines can, but they need to be trained. >> Well, Prasad, Larry, Lots of great opportunities for for centuries bring that expertise to the tables. So thanks for taking a few minutes to walk through some of these things. Our pleasure. Thank you, Grace. Besides Larry, I'm Jeff. You're watching the Cube. We are high above San Francisco in the Salesforce Tower, Theis Center, Innovation hub in San Francisco. Thanks for watching. We'll see you next time.

Published Date : Sep 9 2019

SUMMARY :

They think you had it. And the work that, you know we delivered to our clients and cloud, as you know, is the platform to reach. And you took it back It isn't just the tallest building in to see that kind of push to the, you know, the public pass, and it's starting to cloud native development. And I think and tell me if you agree, I think really, what? and not not that it sold by any means that you know, it's always giving an ongoing problem. So, you know, you pick certain applications which were obviously hosted by sales force and other companies, There's certain attributes is that you need to think about and yet from the application point of view before I think you know, we have to obviously start from an application centric perspective. you know, you know, with our tech advisory guys coming in, there are intelligent engineering And you know, So you know, you're basically doing the re factoring and the modernization and then certain is execution speed if you can get it. So So it's really I t is really trying to step up and, you know, enabled the business toe How do you help your customers think about the definition? you know, come to ah, you know, the same kind of definition on multi cloud. And it's only when it goes, you know, when the transaction goes back, is, you know, kind of breaking the application and leveraging micro service is to do things around the core You know, I've got a much you know, I can still get that agility. now, I've got distributed applications in the and the thing that you just described and everyone wants to be that single And that's where I think you know, So what we've been doing is first we've been looking at, you know, how do we get better synergy across what we you know, So So that was the first thing you know, standardizing our service catalog. So just so I'm clear that so it's really your layer your software layer kind Then can plug in and integrate, you know, third party tools to do straight functions. We find it, you know, what are some of the reasons and and I think that's the part of the hybrid world is that you know, you can have a nap running on the private It's got to be an application led, you know, modernization, that really that will dictate that. So they, you know, they're pushing. So ultimately, we're seeing, you know, a CZ. And as we're sitting here talking about this complexity, I can't help but think that, you know, applied a I add more and more automation move everything Maur toe where it's being run by the machine rather than you I think you know, they write the analytic albums, they do the automation scripts, So exists really a you know, kind of Ah, So I mean, you know, We'll see you next time.

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Patrick Osborne, HPE | CUBE Conversation, September 2019


 

>> From the SiliconANGLE media office, in Boston, Massachusetts, it's theCUBE. Now, here's your host, Stu Miniman. >> Hi, I'm Stu Miniman, and welcome to a Cube Conversation here in our new Boston area studio, happy to welcome back to the program a VIP from our community, Patrick Osborne, who's the Vice President and General Manager for big data and secondary storage at Hewlett Packard Enterprise, Patrick, great to talk to you. >> Great to be back, thanks, Stu. >> All right, we're talking about the big thing, hundredth year of the NFL kicking off here. Maybe we're talking a little bit about the changing role of infrastructure and, we've been talking about it at the Wikibon team for a number of years, data is at the center of the universe today, when we talk about IT and businesses and what they're thinking about, and in some ways everything's changed, and in other ways it feels like I go to some of these shows and the people that have even more experience than me are like "Oh, geez, we've recreated the mainframe." So, we're fresh off of VMworld, you skipped the show this year, but I know HPE had a large presence at the show, and let me start there, I guess, we look at data centers and cloud, and the mission VMware has is how do they maintain relevant as customers are changing their applications? They just made billions of dollars of acquisitions to be more in the cloud native environment, so when you look at, HPE's very well known in the infrastructure space, had some changes as to what pieces are in the company versus partnered with the company, so when you talk to your customers and they're changing what I call the long pole in the tent of modernization, it's the applications. Where are they today, where are some of the areas that they're doing well, and where are the areas that it's challenging and struggling? >> Yeah, so I'd say from an HPE perspective, we've made a number of investments as well, over the last couple years, both inorganic and organic investments in the space, and I think that even though we've historically been known as an infrastructure company, we're very quickly pivoting towards being known as an enterprise workload company, and so for my perspective, the things that we're trying to do, especially in our division around AI and ML and analytics is being able to provide a platform for customers, especially application developers. I think when we talk about how the world is changing, the buyer personas people were selling to now have completely drastically changed, right? There's no more dedicated backup teams, there's rarely now dedicated storage teams, maybe only in very large organizations, and so now you're catering to a different set of folks, and for instance, over the last two or three years, we've seen the advent of folks like a chief data officer, the CDO, data scientists, data engineers, and so for us, we have a whole new buyer persona and user persona that we not only have to cater to in our UX design, but also present the value, which is a much different conversation than we've had in the past. >> Yeah, you know I actually had a number of conversations with customers at the VMworld show, and they talked about, organizationally they often still have hardware-defined roles, yet they live in a software-defined world. So, even groups that are like "I still have some storage headcount and some "networking headcount," but virtualization and cloud are slowly eating over pieces it, but there's still some turf battles, which I was sad to hear because, I've worked for the last couple of decades to try to eliminate silos and get people working together, so we know those organizational changes often take even longer than the long cycles of technology that we're trying to roll out here. You mentioned some of the big data pieces, and yeah, HPE's made a number of acquisitions. Most recently MapR. Wonder if you could help us connect the dots. When we covered heavily, the big data wave, and Dave Vellante would say, "Look, the people that "deploy these technologies, the end users will create "way more value than the distributions of Hadoop will." When we did our forecast, they were there, but the promise of big data was, data was going to go from that burden, how do I keep it, how do I maintain it, how do I back it up, to new value for the company, new revenue that we could have along that where, and whether or not that happened often mattered on deployment, but when you go into the AI space, like what you're doing with BlueData, is that a continuation of what we were seeing with the big data space, is there some new waves that are drastically changing the outcomes in what we're seeing, how does that all fit together? >> Yeah, so I mean I think it's definitely an extension of all these things are creative and incremental at the end of the day. I think some of the things around how people are operationalizing AI and ML are pretty unique, and so from our perspective, we made some investments around BlueData, and we've had some recent product announcements in that area around helping folks operationalize machine learning, which is, at this point it's becoming very real and people are putting it into a number of different use cases, and then to come along with that, the need to store data, right, so we talk about this often, which nobody talks about storage anymore, everyone talks about data, right? The need to store all this data that's coming in in a persistent data layer is super important, more important than it ever was, and it comes in multiple different forms and multiple different factors, and also protocols. So, to have a data platform that is very scalable, has enterprise resiliency to it, the ability to take data and manifest it in different ways, right, is important for that entire ecosystem, we felt that MapR was a great platform, they have a great data platform, that started with Hadoop, moved into supporting things like streams, Kafka and Spark, and then certainly now have been shifted into a Kubernetes and container deployment, and then mapping their file system and their database and streams to servicing AI and ML workloads, so it's kind of along the same vein and being able to live in that world that you're still separating compute and storage, and being able to scale those independently, but work together from a security perspective, I think it's really important. >> One of the boundaries that I've always been fascinated with is, some of the underlying components that we're changing, so when we rolled out virtualization, the whole storage and networking industry had to work to kind of put the pieces back together as we took advantage of that. You mentioned Kubernetes, at the KubeCon show, there's lots of that same plumbing things that need to be understand and work. But on the other hand, we've seen a massive transformation in the database market. 10 years ago, everybody had one database to rule them all, and now most companies we talk to, it's like "Oh, well I've got lots of little databases "and now pulling them together differently." But that boundary between what's happening at the infrastructure layer and what's happening at the application layer. On the one hand, they seem to be pulling apart, you know, I should just be able to use cloud or serverless and makes it easy, but on the same hot time, you're talking everybody's like "I've got the best infrastructure for your AI deployment," so can you talk a little bit about some of the hard challenges that HPE's looking at solving, what do you look to actually create, whether that be a box or a service or some offering, cause I know HPE has lots of different areas that you look at those solutions. >> Yeah, we're trying to, when we go and have a successful deployment at our customers, and we have deployments in most verticals, right, in the Fortune 500 Global 2000, whether it's financial services, automotive, manufacturing, you can name healthcare, right? I think what we've seen is that the successful deployments are the ones that bring together the application owner's line of business, even the data scientist engineers, along with the infrastructure folks, right? Think, sometimes they're at odds. And so when you can bring together a platform that at the end of the day is going to provide something, right, as a service, it's either an analytic sandbox, big data and analytics as a service, AI as a service, right, there is a set of folks that are trying to service a number of application developers and data scientists internally, that's a platform that can have a uniform data structure, where you can grab all this data and have access to it securely, and be able to deploy your workflow on top of that, in a virtualized, multitenant way, deployed in containers with the toolsets and the applications that they want to have access to, but not have to deal with the infrastructure, right? And then that can be the providence of the CIO and the data center team and the infrastructure folks working with those teams, and that's where we've seen the magic happen for successful deployments, and those are the ones that, they end up growing and scaling very quickly, and they can be deployed on-prem, they can be deployed, we have some of our pilots and POCs that start completely in the cloud and then come back on prem for different reasons, security, data locality, governance, what have you, but it provides the flexibility, but I think what we found is that, taking an outcome and a services-based approach that bring everyone to the table, that's where we see the projects really get a big business benefit for our customers. >> You know, I was having a conversation earlier today, and when we watch the adoption of virtualization, it's been almost 20 years now, since most people are doing it. When we'd reached about 10 years in, we felt that most people were doing it and were on their journey, but things like converged and hyperconverged infrastructure really helped accelerate us past that kind of early majority into the late majority because it was the simplicity of that offering. We wonder, are we reaching some of that same point when we look at cloud, and when I say cloud, not just public cloud, but what we're doing in private, where the hybrid, multicloud mixup that we have, because while cloud is definitely real and here to stay, I don't think anybody would really say that cloud, circa 2019, is easy. So, how does HPE and its partners, how do we make it even easier so that customers can move down that journey to modernize themselves even more, and get out of what we call that undifferentiated heavy lifting? >> Yeah, so definitely want to avoid the undifferentiated heavy lifting, because that's certainly a weight on many organizations, and so what we are trying to provide is a platform that increases customers' time to value, and by providing, by abstracting a lot of difficult things. I mean there's a lot of data gravity in this space, right, you're talking about, we have projects right now for autonomous cars where they ingest two, five, 10 petabytes a day, for example, and it's not, it's very difficult to migrate and move that data, right, so you want to be able to bring that data in, tap into it securely, there's a lot of networking that goes on that's very difficult from a security perspective as well as multitenancy and making sure that that model is set up correctly. So for us, it's all about providing a platform that can service multiple tenants and multiple organizations that are all using similar toolsets at the end of the day, but you can have your specific data scientists and data engineers operating on a platform that they don't have to worry about infrastructure. Right, cause at the end of the day, when we go visit those folks who own those applications, oftentimes they don't want to deal with, "I need to go request in a VM, "I need to go request a block of IP addresses, "I need some LUNs for my storage, "I need a server deployment to run bare metal," you know, some bare metal tooling. They really want to establish a service, just like we saw with virtualization, and so right now it's sort of the fight for, how can I make my infrastructure as invisible as possible and fight for the eyeballs of the developers? >> Great. Want to just give you the final word, Patrick, what's exciting you, kind of second half of the year, things you're looking forward to? >> Yeah, so the things that excite me is certainly customer acquisition, right, we've been marching along that very quickly with some of these new acquisitions and some of the net new development we've done within HPE, I think that the, we've got a lot of stuff cooking with Kubernetes in that area, and so we'll make some big announcements at KubeCon, and that's always very exciting to talk in these new ecosystems, and speaking of ecosystems, we're establishing, I think there's new ecosystems that are forming in the market, especially around AI and ML, it's still a very nascent market, and so we're bringing on new partners every week from an application development perspective, and so for me it's really exciting to talk with all these new apps, these new tool chains, new toolsets, libraries, algorithms, and I think it's really exciting to kind of move up stack and be in this very cool world of application development. >> I know when I see the market landscape of some of the AI space, you need to have a big monitor or be able to zoom in, cause there's a lot of players, there's a lot of pieces, we always worry about things like API sprawls and the like, but absolutely super exciting space, Patrick Osborne, thanks so much for giving us an update on what's happening, especially how AI is driving a lot of new innovation in the area. >> Yeah, very exciting, thanks for having me. >> All right, Patrick Osborne with HPE, and I'm Stu Miniman, thanks as always for joining theCUBE.

Published Date : Sep 5 2019

SUMMARY :

From the SiliconANGLE media office, and secondary storage at Hewlett Packard Enterprise, and the people that have even more experience than me and for instance, over the last two or three years, that are drastically changing the outcomes and being able to live in that world that you're still On the one hand, they seem to be pulling apart, and the applications that they want to have access to, and when we watch the adoption of virtualization, and so right now it's sort of the fight for, Want to just give you the final word, Patrick, and so for me it's really exciting to talk with of some of the AI space, you need to have a big monitor and I'm Stu Miniman, thanks as always for joining theCUBE.

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Todd Forsythe, Veritas | VMworld 2019


 

(upbeat instrumental music) >> Narrator: Live from San Francisco, Celebrating 10 years of high tech coverage, it's theCUBE. Covering VMworld 2019. (upbeat instrumental music) Brought to you by VMware and its ecosystem partners. Hello and welcome back everyone. theCUBE's Live coverage here in San Francisco, California. I'm John Furrier, Dave Vellante, VMworld 2019 coverage. Dave, 10 years of Cube coverage, Yip! we started out 10 years ago. VMworld is the last show standing. Our next guest is Todd Forsythe, CMO of Veritas. Great to see you, first time on theCUBE. Thanks Todd. It is inaugural. (John laughs) Aafter 25 years in the industry, it's crazy. With your talent, I think we're going to have a good segment here. I'm sure we will. Very entertaining. No, seriously we've known each other, we were on an advisory board together. You're a prolific marketer, you do a lot of great things. You're progressive, you try new things with startups, but also you got to run a big operation. >> Todd: That's right. MarTech stacks, you like to look at platforms. This is a re-platforming of the internet we're seeing with Cloud 2.0, and I want to get your thoughts on this, because you got a unique perspective at Veritas, you know, an older brand modernized in real time. That's right. New products refresh in a massively changing growth, still growth market. It's a data business. Absolutely. That's right, a 100%. So what's your take on this? As you look at the landscape, you've got the modern brand, you got to take it out there, new products. You know it's interesting, I had a really fascinating conversation yesterday with a customer, and the customer said, "You know, I was walking through the expo hall, "and I saw Amazon, I saw Microsoft, "I saw IBM, I saw Dell Technologies, "I saw Kubernetes, I saw Pure, I saw Nutanix, "I thought I was in my own data center." And it's interesting, I think about our business, and in our business, data doesn't care. Like you know data doesn't care if you're running a modern architecture. Data doesn't care if you're running Legacy. So what we're really focused on is helping companies manage data in highly complex, and extremely demanding environments regardless of their infrastructure. And Cloud 2.0 speaks to the complexity of that, because you know, these, and we were talking earlier with VMware about these categories that used to exist, these Gartner Magic Quadrants. You know, you can't put something that's not a silo in a silo, you're horizontally disrupting. And data does that, data has to move around and it's got to move everywhere. So there's no more silo boxes of categories. A 100% agree, you know it's interesting, we launched Enterprise Data Services earlier this year, and that was the precise reason why, because we've relooked at what data protection is. Data protection is no longer backing up your data from a cloud to a cloud from your on Prime, it's a much broader category. It covers how your data becomes available, how resilient you are, understanding where your data is, how it's categorized so you can respond to ransomware attacks, manage regulations around the world. So our view of data protection is a platform that is horizontal and cuts across. Well you guys, I mean the heritage of Veritas is the original data management company, right? Yeah. With no hardware agenda, and so my question for you, Todd, is what attracted you to Veritas? Softball question, so the most amazing customers any company could possibly imagine, Global 2000, the top telecommunications companies, the top banks, top stock exchanges. Secondly a product strategy that's really zoned in, back to your point about this, a platform that cuts across all of these diverse technologies and solves problems for customers that abstracts them from the complex environments that they're in so they could focus on outcomes, and Greg has done an amazing job recruiting a top notch leadership team. So it was really great product, good leaders. Okay now, follow up is you guys, you know, number one, top anyway, right and with Gartner Magic Quadrant, everybody wants a piece of your hide, (chuckles) the whole industry is coming at you. So, what's the sort of messaging strategy to keep top spot from both outward facing and also product development? Sure, sure. So we look at two types of competitors. Competitors that are offering point solutions, predominately playing in the mid-market, and when you're a large financial institution, and you have a highly complex environment, you're in a multi-cloud world, and you can't afford to have a siloed backup data. So you need to understand how your data is classified, where it's stored. So if you're responding to ransomware, and that ransomware attack is targeted to a specific server, you need to know if you have PII there, or if you have cat pictures there. If you have cat pictures there, then, (chuckles). >> John: Let 'em have it. Let 'em have it, exactly. (John laughs) So our platform cuts across protection, availability, and insights, which categorizes your data. So the data gets categorized in NetBackup, extends to the analytics platform, so you know where your data is, and you could take action on your data. The hard question of the day, instead of a softball I'll give you a hard one, you got to refresh the brand of Veritas has got a lot of pros and cons. The pros are, you know, well-known, a lot of customers, I got a customer question later, but the brand is important, because you have the new modern platform products, platform and products. Yeah, yeah. You got to get the name, Veritas has old meaning. You have a lot of older customers, you have legacy customers. How are you going to go out there and refresh? Is there any new plans there? We have a ton of plans. You know, we have the product, we have the customers. The product, the platform product is amazing. We are a quiet company, so we need to be noisier in the marketplace, and we need to insert ourselves into relevant conversations that are top of mind with CEOs and CIOs, whether it's ransomware. If you look at all of the ransomware attacks, It's a huge opportunity I read like two weeks ago in the State of Texas there were 10, 15 municipalities that were attacked. At the same time. At the same time! and we have a solution that can help customers recover from ransomware, so we have to insert ourselves in those dialogues because we have a very, very specific point of view that can help customers. Well but to John's point, right? Everybody that you compete with will say, we have a solution that, you know, helps solve ransomware. So, how do you separate from the pack? Like I said, everybody's trying to take pick you off. You know, we want a piece of that install base, right? 'Cause you got to keep the install base, and you got to keep growing, right? I'll lay down the gauntlet. I would love any competitor to showcase how they can support 500 workloads, a 150 storage targets, 60 cloud providers, at enterprise scale with a high degree of reliability. Our differentiator is we can cut across these very complex, very demanding IT environments, at scale. I want to get your thoughts on the customer journey question, because I think, you know, you mentioned the customer base, we've been following what you guys do. I mean I ran, I was in Bahrain for a regional Amazon event I was covering in the Middle East, and in the exhibit was this Veritas, and they recognized, hey, there's theCUBE guy. I was like, hey, thanks for watching. But seriously, you guys are everywhere. You got huge customers, but you probably have a lot of customers that are trying to go from here to there, VMware was talking almost specifically around, you know, you got the enterprise scale world, and they want that cloud Nirvana, and then there's that missing middle in between. So, you probably have a lot of transformational stories. What is the patterns of customer profile that you see? Some of them making the journey? Some of them are having a hard time? What's the state of the mind of the customer that you guys have? Well, we are definitely seeing a hybrid, multi-cloud world as you've heard here this week. 52% Of our customers are running in a hybrid cloud environment, and we have a core relationship with their legacy infrastructure, and our customers are asking our help to extend their data protection, and their NetBackup environment into the cloud, to backup the cloud, and across new modern workloads. So our customers are pulling us into their environments to do more. And that's cloud and hybrid basically. Cloud and hybrid. Public cloud and on premises. And our customers are also realizing that they're responsible for backing up their own data in the cloud. There's this misperception in the industry that if I move to a cloud provider, the cloud provider will manage my data, when in actuality you are still responsible for your data. You know, Amazon with security has a shared responsibility model. They say, okay, we protect the EC2, the infrastructure for S3, et cetera. You're responsible for pretty much everything else. And I think that you could draft off that message. Yeah, yeah! You guys too, a couple of years ago, had a great event call Veritas Vision where everybody came in, and then you changed that. Now you sort of go to where the customers are, and I'm wondering, how's that working out? It predated you. Yeah! Yeah, yeah, yeah, yeah, yeah! So I won't ask you why that decision was made, but you know, how's it working out? I mean, a company like yours, there was like four, 5,000 people there, it was a really good event. So, a great question, and a highly relevant question, because we're just about to launch our series. So, you know, having run large, large, large user conferences, and you look at distribution of your customers and, you know, you typically find that 80% of your customers are coming from the US. You look at our customer base, global international customers. We have a high percentage of customers that are outside of the U.S. So, our strategy is let's take our user conference, let's take our message, let's take our value proposition to the customer. So, we are kicking off next month an entire series around the world, Germany, Paris, Rome, Seoul, Bali, Singapore, Melbourne, our vision series, where it's our anti-user conference. We're taking content directly to our customers. Is this regional or are those cities based? How is that segment? City based. So it's like an Amazon Summit kind of thing you go to? Yeah, yep. Okay so as a follow-up. So, as a seasoned pro in this space, why either, or, why not do both? I mean there's a budget obviously is one thing, it's expensive to run these events, I get it, but. I would prefer to put more money to where the customer is at. The field, kind of. Yeah, into the fields, you know, one of the life lessons of being a marketer is go to where the customer is. Don't try to get the customer to come to you. Well, your head of sales will love that message, you're going well. (Todd laughs) So our strategy is to go where the customer is. Yeah, and that does help sales actually. So, while you're on that point, you're a very progressive marketer, for the folks that don't know you, I'll share with them that, you know, you like to try things, and you love start-ups, and you love to promote new things. The marketing stack, I've said on theCUBE, and we'd love to have you challenge us if you want, love to debate it, I said, the MarTech Stack just didn't pan out. I mean, it worked? No, no, it didn't, no! Did it work? Is it evolving? Is it siloed? Is the cloud changing the MarTech Stack? So again, pretty aggressive statement, but my point is, email marketing was great for that generation, still is. There's new organic flows, maybe I'm biased, but I'd love to get your thoughts. How is the marketing tech world evolving with cloud computing? So, I'm going to say something provocative. >> John: Okay, all right, here we go. I think the CRM industry has gotten B2B marketing wrong. What I mean by that is you look at most CRM capabilities in B2B and they're focused on an individual. They're focused on a lead, they're focused on nurturing an individual, but if you look at our customers and enterprise, individuals don't buy, buying groups, committees, and accounts buy. So where we're focused is looking at accounts, and understanding account company based behavior that shows buying intent and triggers, which then initiate our marketing. So it's not built around a lead, it's built around-- >> John: So account based marketing? Account based marketing, but account based insight and intelligence around, is there a project or buying opportunity? And you know our good friends at Manigo, that's what they do, which is AI driven, trigger-based marketing. And that's where I think the industry is going. And what's your thoughts on organic marketing, because one of the things that's hot, is we live this world with theCUBE, and we've been kind of pioneering this model where co-creating content together and pushing it out into these digital streams is an organic process. It's technically earned media and PR parlance, but we're seeing the evolution of the CMO-like action around storytelling, right? And so, like community based storytelling, it's an organic function, it's hard to control. You can't just buy it, it's got to be kind of nurtured or enabled. That's right. What's your view on that? Because this is an emerging trend we're seeing, VM were just reorganizing a whole storytelling integrated group of PR pros, that are acting like the marketing, in their marketing. Well you know, one of the most active, customer segments we have is our VOX Community, and if you think to your point about co-creation of content in collaboration, our VOX Community collaborates on solving problems that customers have, they call that-- >> John: Can you take a minute to explain, what is VOX Community to us? VOX is a community of our technical users, where they help each other share best practices and solve problems. >> Dave: A lot of how-to? A lot of how-to-- Not Vox Media. Not Vox Media, correct. Just need to make sure to get that out there. Forums, there's videos. Is this your community, or is it third-party? Veritas. Okay, Veritas. It's a Veritas community, yeah. And then to your other point, John, the marketing world has changed. We've quickly moved into a world where we now have an anonymous relationship with our customer, with email, with direct mail. Yeah, we're always driving to registration to capture a name, that world is long gone. A Facebook show that's been weaponized, so you know. Yeah, that's right. It's the data business, at the end of the day. The user experience is horrible, right? Everybody hates that, and so yeah, there are other ways now you can use data, you can infer. Yeah, that's right, exactly. You can read the tea leaves, and probably make a pretty high prediction, or highly accurate prediction. What is the most under reported trend that you think marketers should look at in terms of capabilities that are working out in the field for you? I would say the ability to leverage predicative analytics, call it AI or machine learning, understand what's happening at an account, and whether there's a buying trigger. I think accessing that information, learning from that information in terms of how should you initiate a selling motion, and then enabling the sales force with that intelligence, I think is a wide open territory. All right, we got a-- So a couple of other things. If I can? Yeah! Just to get it in. So you guys made a big platform enhancements a couple of years ago, and then a big eight dot, whatever it was, eight dot something, two, three, five. I think it was 8.2. Customer momentum, can you update us on that? Maybe even customer examples, and then I've got a partner question for you. Yeah, so I talked about the value of the platform, and we'll take Renault as an example. So Renault, a NetBackup customer, Renault wanted to make their virtualized SAP environment highly available, and they looked at a variety of different solutions, and they looked at some solutions that were homegrown and others, and they realized just extending the Veritas platform was faster time to market, 60% cost savings. So, there's a perfect example of a customer leveraging our platform play. And a couple partner questions. So, you know, we're here at VMworld, so your VMware partnership obviously pretty important, and then we're at Pure Accelerate next month, you guys are there, you got a big presence there, I know you got a tight partnership with them. That's right. Give us the partner update. Partner update, so we have very solid relationships with Amazon, Microsoft, VMware, Google, Nutanix, Pure, and that's where we're really doubling down in terms of technology integration, joint go-to-market. >> Dave: Great. And the community site is vox.veritas.com, I just was checking it out. Thank you for the plug. There's a church one, there's a religious one, not to be confused with Vox Media, so just want to make sure everyone got that URL. We think community is super important. Thanks for coming on theCUBE Excellent! and sharing your insights. Thank you gentlemen. Thank you. Todd Forsythe, CMO of Veritas. More live coverage of VMworld after this short break. (upbeat dance music)

Published Date : Aug 28 2019

SUMMARY :

Brought to you by VMware and its ecosystem partners. So you need to understand how your data is classified, and you could take action on your data. What I mean by that is you look at most CRM capabilities and if you think to your point about co-creation John: Can you take a minute to explain, I know you got a tight partnership with them. Thank you for the plug.

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Prasad Sankaran & Larry Socher, Accenture Technology | Accenture Innovation Day


 

>> Hey, welcome back. Your body, Jefe Rick here from the Cube were high atop San Francisco in the century innovation hub. It's in the middle of the Salesforce Tower. It's a beautiful facility. They think you had it. The grand opening about six months ago. We're here for the grand opening. Very cool space. I got maker studios. They've got all kinds of crazy stuff going on. But we're here today to talk about Cloud in this continuing evolution about cloud in the enterprise and hybrid cloud and multi cloud in Public Cloud and Private Cloud. And we're really excited to have a couple of guys who really helping customers make this journey, cause it's really tough to do by yourself. CEOs are super busy. There were about security and all kinds of other things, so centers, often a trusted partner. We got two of the leaders from center joining us today's Prasad Sankaran. He's the senior managing director of Intelligent Cloud infrastructure for Center Welcome and Larry Soccer, the global managing director. Intelligent cloud infrastructure offering from central gentlemen. Welcome. I love it. It intelligent cloud. What is an intelligent cloud all about? Got it in your title. It must mean something pretty significant. >> Yeah, I think First of all, thank you for having us, but yeah, absolutely. Everything's around becoming more intelligent around using more automation. And the work that, you know we delivered to our clients and cloud, as you know, is the platform to reach. All of our clients are moving. So it's all about bringing the intelligence not only into infrastructure, but also into cloud generally. And it's all driven by software, >> right? It's just funny to think where we are in this journey. We talked a little bit before we turn the cameras on and there you made an interesting comment when I said, You know, when did this cloud for the Enterprise start? And you took it back to sass based applications, which, >> you know you were sitting in the sales force builder. >> That's true. It isn't just the tallest building in >> everyone's, you know, everyone's got a lot of focus on AWS is rise, etcetera. But the real start was really getting into sass. I mean, I remember we used to do a lot of Siebel deployments for CR M, and we started to pivot to sales, for some were moving from remedy into service now. I mean, we've went through on premise collaboration, email thio 3 65 So So we've actually been at it for quite a while in the particularly the SAS world. And it's only more recently that we started to see that kind of push to the, you know, the public pass, and it's starting to cloud native development. But But this journey started, you know, it was that 78 years ago that we really started. See some scale around it. >> And I think and tell me if you agree, I think really, what? The sales forces of the world and and the service now is of the world office 3 65 kind of broke down some of those initial beers, which are all really about security and security, security, security, Always to hear where now security is actually probably an attributes and loud can brink. >> Absolutely. In fact, I mean, those barriers took years to bring down. I still saw clients where they were forcing salesforce tor service Now to put, you know, instances on prime and I think I think they finally woke up toe. You know, these guys invested ton in their security organizations. You know there's a little of that needle in the haystack. You know, if you breach a data set, you know what you're getting after. But when Europe into sales force, it's a lot harder. And so you know. So I think that security problems have certainly gone away. We still have some compliance, regulatory things, data sovereignty. But I think security and not not that it sold by any means that you know, it's always giving an ongoing problem. But I think they're getting more comfortable with their data being up in the in the public domain, right? Not public. >> And I think it also helped them with their progress towards getting cloud native. So, you know, you pick certain applications which were obviously hosted by sales force and other companies, and you did some level of custom development around it. And now I think that's paved the way for more complex applications and different workloads now going into, you know, the public cloud and the private cloud. But that's the next part of the journey, >> right? So let's back up 1/2 a step, because then, as you said, a bunch of stuff then went into public cloud, right? Everyone's putting in AWS and Google. Um, IBM has got a public how there was a lot more. They're not quite so many as there used to be, Um, but then we ran into a whole new host of issues, right, which is kind of opened up this hybrid cloud. This multi cloud world, which is you just can't put everything into a public clouds. There's certain attributes is that you need to think about and yet from the application point of view before you decide where you deploy that. So I'm just curious. If you can share now, would you guys do with clients? How should they think about applications? How should they think about what to deploy where I >> think I'll start in? The military has a lot of expertise in this area. I think you know, we have to obviously start from an application centric perspective. You go to take a look at you know where your applications have to live water. What are some of the data implications on the applications, or do you have by way of regulatory and compliance issues, or do you have to do as faras performance because certain applications have to be in a high performance environment. Certain other applications don't think a lot of these factors will. Then Dr where these applications need to recite and then what we think in today's world is really accomplish. Complex, um, situation where you have a lot of legacy. But you also have private as well as public cloud. So you approach it from an application perspective. >> Yeah. I mean, if you really take a look at Army, you look at it centers clients, and we were totally focused on up into the market Global 2000 savory. You know how clients typically have application portfolios ranging from 520,000 applications? And really, I mean, if you think about the purpose of cloud or even infrastructure for that, they're there to serve the applications. No one cares if your cloud infrastructure is not performing the absolute. So we start off with an application monetization approach and ultimately looking, you know, you know, with our tech advisory guys coming in, there are intelligent engineering service is to do the cloud native and at mod work our platforms, guys, who do you know everything from sales forward through ASAP. They should drive a strategy on how those applications gonna evolve with its 520,000 and determined hey, and usually using some, like the six orders methodology. And I'm I am I going to retire this Am I going to retain it? And, you know, I'm gonna replace it with sass. Am I gonna re factor in format? And it's ultimately that strategy that's really gonna dictate a multi and, you know, every cloud story. So it's based on the applications data, gravity issues where they gonna reside on their requirements around regulatory, the requirements for performance, etcetera. That will then dictate the cloud strategies. I'm you know, not a big fan of going in there and just doing a multi hybrid cloud strategy without a really good up front application portfolio approach, right? How we gonna modernize that >> it had. And how do you segment? That's a lot of applications. And you know, how do you know the old thing? How do you know that one by that time, how do you help them pray or size where they should be focusing on us? >> So typically what we do is work with our clients to do a full application portfolio analysis, and then we're able to then segment the applications based on, you know, important to the business and some of the factors that both of us mentioned. And once we have that, then we come up with an approach where certain sets of applications he moved to sass certain other applications you move to pass. So you know, you're basically doing the re factoring and the modernization and then certain others you know, you can just, you know, lift and shift. So it's really a combination off both modernization as well as migration. It's a combination off that, but to do that, you have to initially look at the entire set of applications and come up with that approach. >> I'm just curious where within that application assessment, um, where is cost savings? Where is, uh, this is just old. And where is opportunities to innovate faster? Because we know a lot of lot of talk really. Days has cost savings, but what the real advantages is execution speed if you can get it. If >> you could go back through four years and we had there was a lot of CEO discussions around cost savings, I'm not really have seen our clients shift. It costs never goes away, obviously right. But there's a lot greater emphasis now on business agility. You know, howto innovate faster, get getting your capabilities to market faster, to change my customer experience. So So it's really I t is really trying to step up and, you know, enabled the business toe to compete in the marketplace. We're seeing a huge shift in emphasis or focus at least starting with, you know, how'd I get better business agility outta leverage to cloud and cloud native development to get their upper service levels? Actually, we started seeing increase on Hey, you know, these applications need to work. It's actress. So So Obviously, cost still remains a factor, but we seem much more for, you know, much more emphasis on agility, you know, enabling the business on, given the right service levels of right experience to the user, little customers. Big pivot there, >> Okay. And let's get the definitions out because you know a lot of lot of conversation about public clouds, easy private clouds, easy but hybrid cloud and multi cloud and confusion about what those are. How do you guys define him? How do you help your customers think about the definition? Yes, >> I think it's a really good point. So what we're starting to see is there were a lot of different definitions out there. But I think as I talked more clients and our partners, I think we're all starting to, you know, come to ah, you know, the same kind of definition on multi cloud. It's really about using more than one cloud. But hybrid, I think, is a very important concept because hybrid is really all about the placement off the workload or where your application is going to run on. And then again, it goes to all of these points that we talked about data, gravity and performance and other things. Other factors. But it's really all about where do you place the specific look >> if you look at that, so if you think about public, I mean obviously gives us the innovation of the public providers. You look at how fast Amazon comes out with new versions of Lambda etcetera. So that's the innovations there obviously agility. You could spend up environments very quickly, which is, you know, one of the big benefits of it. The consumption, economic models. So that is the number of drivers that are pushing in the direction of public. You know, on the private side, they're still it's quite a few benefits that don't get talked about as much. Um, so you know, if you look at it, um, performance if you think the public world, you know, Although they're scaling up larger T shirts, et cetera, they're still trying to do that for a large array of applications on the private side, you can really Taylor somethingto very high performance characteristics. Whether it's you know, 30 to 64 terabyte Hana, you can get a much more focused precision environment for business. Critical workloads like that article, article rack, the Duke clusters, everything about fraud analysis. So that's a big part of it. Related to that is the data gravity that Prasad just mentioned. You know, if I've got a 64 terabyte Hana database you know, sitting in my private cloud, it may not be that convenient to go and put get that data shared up in red shift or in Google's tensorflow. So So there's some data gravity out. Networks just aren't there. The laden sea of moving that stuff around is a big issue. And then a lot of people of investments in their data centers. I mean, the other piece, that's interesting. His legacy, you know, you know, as we start to look at the world a lot, there's a ton of code still living in, You know, whether it's you, nick system, just IBM mainframes. There's a lot of business value there, and sometimes the business cases aren't aren't necessarily there toe to replace them. Right? And in world of digital, the decoupling where I can start to use micro service is we're seeing a lot of trends. We worked with one hotel to take their reservation system. You know, Rapid and Micro Service is, um, we then didn't you know, open shift couch base, front end. And now, when you go against, you know, when you go and browsing properties, you're looking at rates you actually going into distributed database cash on, you know, in using the latest cloud native technologies that could be dropped every two weeks or everything three or four days for my mobile application. And it's only when it goes, you know, when the transaction goes back, to reserve the room that it goes back there. So we're seeing a lot of power with digital decoupling, But we still need to take advantage of, you know, we've got these legacy applications. So So the data centers air really were trying to evolve them. And really, just, you know, how do we learn everything from the world of public and struck to bring those saints similar type efficiencies to the to the world of private? And really, what we're seeing is this emerging approach where I can start to take advantage of the innovation cycles. The land is that, you know, the red shifts the functions of the public world, but then maybe keep some of my more business critical regulated workloads. You know, that's the other side of the private side, right? I've got G X p compliance. If I've got hip, a data that I need to worry about GDP are there, you know, the whole set of regular two requirements. Now, over time, we do anticipate the public guys will get much better and more compliant. In fact, they made great headway already, but they're still not a number of clients are still, you know, not 100% comfortable from my client's perspective. >> Gotta meet Teresa Carlson. She'll change him, runs that AWS public sector is doing amazing things, obviously with big government contracts. But but you raise real inching point later. You almost described what I would say is really a hybrid application in this in this hotel example that you use because it's is, you know, kind of breaking the application and leveraging micro service is to do things around the core that allowed to take advantage of some this agility and hyper fast development, yet still maintain that core stuff that either doesn't need to move. Works fine, be too expensive. Drea Factor. It's a real different weight. Even think about workloads and applications into breaking those things into bits. >> And we see that pattern all over the place. I'm gonna give you the hotel Example Where? But finance, you know, look at financial service. Is retail banking so open banking a lot. All those rito applications are on the mainframe. I'm insurance claims and and you look at it the business value of replicating a lot of like the regulatory stuff, the locality stuff. It doesn't make sense to write it. There's no rule inherent business values of I can wrap it, expose it and in a micro service's architecture now D'oh cloud native front end. That's gonna give me a 360 view a customer, Change the customer experience. You know, I've got a much you know, I can still get that agility. The innovation cycles by public. Bye bye. Wrapping my legacy environment >> and percent you raided, jump in and I'll give you something to react to, Which is which is the single planet glass right now? How do I How did I manage all this stuff now? Not only do I have distributed infrastructure now, I've got distributed applications in the and the thing that you just described and everyone wants to be that single pane of glass. Everybody wants to be the app that's upon everybody. Screen. How are you seeing people deal with the management complexity of these kind of distributed infrastructures? If you >> will Yeah, I think that that's that's an area that's, ah, actually very topical these days because, you know, you're starting to see more and more workers go to private cloud. And so you've got a hybrid infrastructure you're starting to see move movement from just using the EMS to, you know, cantinas and Cuba needs. And, you know, we talked about Serval s and so on. So all of our clients are looking for a way, and you have different types of users as well. Yeah, developers. You have data scientists. You have, you know, operators and so on. So they're all looking for that control plane that allows them access and a view toe everything that is out there that is being used in the enterprise. And that's where I think you know, a company like Accenture were able to use the best of breed toe provide that visibility to our clients, >> right? Yeah. I mean, you hit the nail on the head. It's becoming, you know, with all the promises, cloud and all the power. And these new architectures is becoming much more dynamic, ephemeral, with containers and kubernetes with service computing that that that one application for the hotel, they're actually started in. They've got some, actually, now running a native us of their containers and looking at surveillance. So you're gonna even a single application can span that. And one of things we've seen is is first, you know, a lot of our clients used to look at, you know, application management, you know, different from their their infrastructure. And the lines are now getting very blurry. You need to have very tight alignment. You take that single application, if any my public side goes down or my mid tier with my you know, you know, open shipped on VM, where it goes down on my back and mainframe goes down. Or the networks that connected to go down the devices that talk to it. It's a very well. Despite the power, it's a very complex environment. So what we've been doing is first we've been looking at, you know, how do we get better synergy across what we you know, Application Service's teams that do that Application manager, an optimization cloud infrastructure. How do we get better alignment that are embedded security, You know, how do you know what are managed to security service is bringing those together. And then what we did was we looked at, you know, we got very aggressive with cloud for a strategy and, you know, how do we manage the world of public? But when looking at the public providers of hyper scale, er's and how they hit Incredible degrees of automation. We really looked at, said and said, Hey, look, you gotta operate differently in this new world. What can we learn from how the public guys we're doing that We came up with this concept. We call it running different. You know, how do you operate differently in this new multi speed? You know, you know, hot, very hybrid world across public, private demon, legacy, environment, and start a look and say, OK, what is it that they do? You know, first they standardize, and that's one of the big challenges you know, going to almost all of our clients in this a sprawl. And you know, whether it's application sprawl, its infrastructure, sprawl >> and my business is so unique. The Larry no business out there has the same process that way. So >> we started make you know how to be standardized like center hybrid cloud solution important with hp envy And where we how do we that was an example of so we can get to you because you can't automate unless you standardise. So that was the first thing you know, standardizing our service catalog. Standardizing that, um you know, the next thing is the operating model. They obviously operate differently. So we've been putting a lot of time and energy and what I call a cloud and agile operating model. And also a big part of that is truly you hear a lot about Dev ops right now. But truly putting the security and and operations into Deb said cops are bringing, you know, the development in the operations much tied together. So spending a lot of time looking at that and transforming operations re Skilling the people you know, the operators of the future aren't eyes on glass there. Developers, they're writing the data ingestion, the analytic algorithms, you know, to do predictive operations. They're riding the automation script to take work, you know, test work out right. And over time they'll be tuning the aye aye engines to really optimize environment. And then finally, has Prasad alluded to Is that the platforms that control planes? That doing that? So, you know what we've been doing is we've had a significant investments in the eccentric cloud platform, our infrastructure automation platforms, and then the application teams with it with my wizard framework, and we started to bring that together you know, it's an integrated control plane that can plug into our clients environments to really manage seamlessly, you know, and provide. You know, it's automation. Analytics. Aye, aye. Across APS, cloud infrastructure and even security. Right. And that, you know, that really is a I ops, right? I mean, that's delivering on, you know, as the industry starts toe define and really coalesce around, eh? I ops. That's what we you A ups. >> So just so I'm clear that so it's really your layer your software layer kind of management layer that that integrates all these different systems and provides kind of a unified view. Control? Aye, aye. Reporting et cetera. Right? >> Exactly. Then can plug in and integrate, you know, third party tools to do straight functions. >> I'm just I'm just curious is one of the themes that we here out in the press right now is this is this kind of pull back of public cloud app, something we're coming back. Or maybe it was, you know, kind of a rush. Maybe a little bit too aggressively. What are some of the reasons why people are pulling stuff back out of public clouds that just with the wrong. It was just the wrong application. The costs were not what we anticipated to be. We find it, you know, what are some of the reasons that you see after coming back in house? Yeah, I think it's >> a variety of factors. I mean, it's certainly cost, I think is one. So as there are multiple private options and you know, we don't talk about this, but the hyper skills themselves are coming out with their own different private options like an tars and out pulls an actor stack and on. And Ali Baba has obsessed I and so on. So you see a proliferation of that, then you see many more options around around private cloud. So I think the cost is certainly a factor. The second is I think data gravity is, I think, a very important point because as you're starting to see how different applications have to work together, then that becomes a very important point. The third is just about compliance, and, you know, the regulatory environment. As we look across the globe, even outside the U. S. We look at Europe and other parts of Asia as clients and moving more to the cloud. You know that becomes an important factor. So as you start to balance these things, I think you have to take a very application centric view. You see some of those some some maps moving back, and and I think that's the part of the hybrid world is that you know, you can have a nap running on the private cloud and then tomorrow you can move this. Since it's been containerized to run on public and it's, you know, it's all managed. That >> left E. I mean, cost is a big factor if you actually look at it. Most of our clients, you know, they typically you were a big cap ex businesses, and all of a sudden they're using this consumption, you know, consumption model. And they went, really, they didn't have a function to go and look at be thousands or millions of lines of it, right? You know, as your statement Exactly. I think they misjudged, you know, some of the scale on Do you know e? I mean, that's one of the reasons we started. It's got to be an application led, you know, modernization, that really that will dictate that. And I think In many cases, people didn't. May not have thought Through which application. What data? There The data, gravity data. Gravity's a conversation I'm having just by with every client right now. And if I've got a 64 terabyte Hana and that's the core, my crown jewels that data, you know, how do I get that to tensorflow? How'd I get that? >> Right? But if Andy was here, though, and he would say we'll send down the stove, the snow came from which virgin snow plows? Snowball Snowball. Well, they're snowballs. But I have seen the whole truck killer that comes out and he'd say, Take that and stick it in the cloud. Because if you've got that data in a single source right now, you can apply multitude of applications across that thing. So they, you know, they're pushing. Get that date end in this single source. Of course. Then to move it, change it. You know, you run into all these micro lines of billing statement, take >> the hotel. I mean, their data stolen the mainframe, so if they anyone need to expose it, Yeah, they have a database cash, and they move it out, You know, particulars of data sets get larger, it becomes, you know, the data. Gravity becomes a big issue because no matter how much you know, while Moore's Law might be might have elongated from 18 to 24 months, the network will always be the bottle Mac. So ultimately, we're seeing, you know, a CZ. We proliferate more and more data, all data sets get bigger and better. The network becomes more of a bottleneck. And that's a It's a lot of times you gotta look at your applications. They have. I've got some legacy database I need to get Thio. I need this to be approximately somewhere where I don't have, you know, high bandwith. Oh, all right. Or, you know, highlight and see type. Also, egress costs a pretty big deals. My date is up in the cloud, and I'm gonna get charged for pulling it off. You know, that's being a big issue, >> you know, it's funny, I think, and I think a lot of the the issue, obviously complexity building. It's a totally from building model, but I think to a lot of people will put stuff in a public cloud and then operated as if they bought it and they're running in the data center in this kind of this. Turn it on, Turn it off when you need it. Everyone turns. Everyone loves to talk about the example turning it on when you need it. But nobody ever talks about turning it off when you don't. But it kind of close on our conversation. I won't talk about a I and applied a Iot because he has a lot of talk in the market place. But, hey, I'm machine learning. But as you guys know pride better than anybody, it's the application of a I and specific applications, which really on unlocks the value. And as we're sitting here talking about this complexity, I can't help but think that, you know, applied a I in a management layer like your run differently, set up to actually know when to turn things on, when to turn things off when you moved in but not moved, it's gonna have to be machines running that right cause the data sets and the complexity of these systems is going to be just overwhelming. >> Yeah, yeah, absolutely. Completely agree with you. In fact, attack sensual. We actually refer to this whole area as applied intelligence on That's our guy, right? And it is absolutely to add more and more automation move everything Maur toe where it's being run by the machine rather than you know, having people really working on these things >> yet, e I mean, if you think you hit the nail on the head, we're gonna a eyes e. I mean, given how things getting complex, more ephemeral, you think about kubernetes et cetera. We're gonna have to leverage a humans or not to be able to get, you know, manage this. The environments comported right. What's interesting way we've used quite effectively for quite some time. But it's good at some stuff, not good at others. So we find it's very good at, like, ticket triage, like ticket triage, chicken rounding et cetera. You know, any time we take over account, we tune our AI ai engines. We have ticket advisers, etcetera. That's what probably got the most, you know, most bang for the buck. We tried in the network space, less success to start even with, you know, commercial products that were out there. I think where a I ultimately bails us out of this is if you look at the problem. You know, a lot of times we talked about optimizing around cost, but then performance. I mean, and it's they they're somewhat, you know, you gotta weigh him off each other. So you've got a very multi dimensional problem on howto I optimize my workloads, particularly. I gotta kubernetes cluster and something on Amazon, you know, sums running on my private cloud, etcetera. So we're gonna get some very complex environment. And the only way you're gonna be ableto optimize across multi dimensions that cost performance service levels, you know, And then multiple options don't do it public private, You know, what's my network costs etcetera. Isn't a I engine tuning that ai ai engines? So ultimately, I mean, you heard me earlier on the operators. I think you know, they write the analytic albums, they do the automation scripts, but they're the ultimate one too. Then tune the aye aye engines that will manage our environment. And I think it kubernetes will be interesting because it becomes a link to the control plane optimize workload placement. You know, between >> when the best thing to you, then you have dynamic optimization. Could you might be optimizing eggs at us right now. But you might be optimizing for output the next day. So exists really a you know, kind of Ah, never ending when you got me. They got to see them >> together with you and multi dimension. Optimization is very difficult. So I mean, you know, humans can't get their head around. Machines can, but they need to be trained. >> Well, Prasad, Larry, Lots of great opportunities for for centuries bring that expertise to the tables. So thanks for taking a few minutes to walk through some of these things. Our pleasure. Thank you, Grace. Besides Larry, I'm Jeff. You're watching the Cube. We are high above San Francisco in the Salesforce Tower, Theis Center, Innovation hub in San Francisco. Thanks for watching. We'll see you next time.

Published Date : Aug 28 2019

SUMMARY :

They think you had it. And the work that, you know we delivered to our clients and cloud, as you know, is the platform to reach. And you took it back It isn't just the tallest building in to see that kind of push to the, you know, the public pass, and it's starting to cloud native development. And I think and tell me if you agree, I think really, what? and not not that it sold by any means that you know, it's always giving an ongoing problem. So, you know, you pick certain applications which were obviously hosted by sales force and other companies, There's certain attributes is that you need to think about and yet from the application point of view before I think you know, we have to obviously start from an application centric you know, you know, with our tech advisory guys coming in, there are intelligent engineering And you know, and then we're able to then segment the applications based on, you know, important to the business is execution speed if you can get it. So So it's really I t is really trying to step up and, you know, enabled the business toe How do you help your customers think about the definition? you know, come to ah, you know, the same kind of definition on multi cloud. And it's only when it goes, you know, when the transaction goes back, is, you know, kind of breaking the application and leveraging micro service is to do things around the core You know, I've got a much you know, I can still get that agility. now, I've got distributed applications in the and the thing that you just described and everyone wants to be that single And that's where I think you know, a company like Accenture were able to use So what we've been doing is first we've been looking at, you know, how do we get better synergy across what we you know, So the analytic algorithms, you know, to do predictive operations. So just so I'm clear that so it's really your layer your software layer kind Then can plug in and integrate, you know, third party tools to do straight functions. We find it, you know, what are some of the reasons and and I think that's the part of the hybrid world is that you know, you can have a nap running on the private It's got to be an application led, you know, modernization, that really that will dictate that. So they, you know, they're pushing. So ultimately, we're seeing, you know, a CZ. And as we're sitting here talking about this complexity, I can't help but think that, you know, applied a I by the machine rather than you know, having people really working on these things I think you know, they write the analytic albums, they do the automation scripts, So exists really a you know, kind of Ah, So I mean, you know, We'll see you next time.

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Survey Data Shows Momentum for IBM Red Hat But Questions Remain


 

>> From the SiliconANGLE Media office in Boston, Massachusetts, it's theCUBE! (upbeat electronic music) Now, here's your host, Dave Vellante. >> Hi, everybody, this is Dave Vellante, and I want to share with you some recent survey data that talks to the IBM acquisition of Red Hat, which closed today. It's always really valuable to go out, talk to practitioners, see what they're doing, and it's a hard thing to do. It's very expensive to get this type of survey data. A lot of times, it's very much out of date. You might remember. Some of you might remember a company called the InfoPro. Its founder and CEO was Ken Male, and he raised some money from Gideon Gartner, and he had this awesome survey panel. Well, somehow it failed. Well, friends of mine at ETR, Enterprise Technology Research, have basically created a modern version of the InfoPro. It's the InfoPro on steroids with a modern interface and data science behind it. They've now been at this for 10 years. They built a panel of 4,500 users, practitioners that they can go to, a lot of C level folks, a lot of VP level and then some doers down at the engineering level, and they go out and periodically survey these folks, and one of the surveys they did back in October was what do you think of the IBM-Red Hat acquisition? And then they've periodically gone out and talked to customers of both Red Hat and IBM or both to get a sense of the sentiment. So given that the acquisition closed today, we wanted to share some of that data with you, and our friends at ETR shared with us some of their drill down data with us, and we're going to share it with you. So first of all, I want to summarize something that they said. Back in October, they said, "We view this acquisition as less of an attempt "by IBM to climb into the cloud game, cloud relevance, "but rather a strategic opportunity "to reboot IBM's early 1990s IT services business strategy." I couldn't agree with that more. I've said all along this is a services play connecting OpenShift from Red Hat into the what Ginni Rometty talks about as the 80% of the install base that is still on prem with the workloads at the backend of mission critical systems that need to be modernized. That's IBM's opportunity. That's why this is a front end loaded cashflow deal 'cause IBM can immediately start doing business through it services organization and generate cash. They went on to say, ETR said, "Here, IBM could position itself "as the de facto IT services partner "for Fortune 100 to Global 2000 organizations "and their digital transformations. "Therefore, in theory, this could reinvigorate "the global services business for IBM "and their overlapping customer bases "could alow IBM to recapture and accelerate a great deal "of service revenues that they have lost "over the past few years." Again, I couldn't agree more. It's less about a cloud play. It is definitely about a multi-cloud play, which is how IBM's positioning this, but services de-risks this entire acquisition in my opinion even though it's very large, 34 billion. Okay, I'm show you some data. So pull up this slide. So what ETR does is they'll go out. So this is a survey of right after the acquisition of about 132 Global 2000 practitioners across a bunch of different industries, energy, utilities, financial services, government, healthcare, IT, telco, retail consumers, so a nice cross section of industries and largely in North America but a healthy cross section of AMIA and APAC. And again, these are large enterprises. So what this slide shows is conditioned responses, which I love conditioned responses. It sort of forces people to answer which of the following best describes. But this says, "Given IBM's intent to acquire Red Hat, "do you believe your organization will be more likely "to use this new combination "or less likely in your digital transformation?" You can see here on the left hand side, the green, 23% positive, on the right hand side, 13% negative. So, the data doesn't necessarily support ETR's original conclusions and my belief that this all about services momentum because most IT people are going to wait and see. So you can see the fat middle there is 64%. Basically you're saying, "Yeah, we're going to wait and see. "This really doesn't change anything." But nonetheless, you see a meaningfully more positive sentiment than negative sentiment. The bottom half of this slide shows, the question is, "Do you believe that this acquisition "makes or will make IBM a legitimate competitor "in the cloud wars between AWS and Microsoft Azure?" You can see on the left hand side, it says 45% positive. Very few say, all the way on the left hand side, a very legitimate player in the cloud on par with AWS and Azure. I don't believe that's the case. But a majority said, "IBM is surely better off "with Red Hat than without Red Hat in the context of cloud." Again, I would agree with that. While I think this is largely a services play, it's also, as Stu Miniman pointed out in an earlier video with me, a cloud play. And you can see it's still 38% is negative on the right hand side. 15% absolutely not, IBM is far behind AWS and Azure in cloud. I would tend to agree with that, but IBM is different. They're trying to bring together its entire software portfolio so it has a competitive approach. It's not trying to take Azure and AWS head on. So you see 38% negative, 45% positive. Now, what the survey didn't do is really didn't talk to multi-cloud. This, to me, puts IBM at the forefront of multi-cloud, right in there with VMware. You got IBM-Red Hat, Google with Anthos, Cisco coming at it from a network perspective and, of course, Microsoft leveraging its large estate of software. So, maybe next time we can poke at the multi-cloud. Now, that survey was done of about over 150, about 157 in the Global 2000. Sorry, I apologize. That was was 137. The next chart that I'm going to show you is a sentiment chart that took a pulse periodically, which was 157 IT practitioners, C level executives, VPs and IT practitioners. And what this chart shows essentially is the spending intentions for Red Hat over time. Now, the green bars are really about the adoption rates, and you can see they fluctuate, and it's kind of the percentage on left hand side and time is on the horizontal axis. The red is the replacement. We're going to replace. We're not going to buy. We're going to replace. In the middle is that fat middle, we're going to stay flat. So the yellow line is essentially what ETR calls market share. It's really an indication of mind share in my opinion. And then the blue line is spending intentions net score. So what does that mean? What that means is they basically take the gray, which is staying the same, they subtract out the red, which is we're doing less, and they add in the we're going to do more. So what does this data show? Let's focus on the blue line. So you can see, you know, slightly declining, and then pretty significantly declining last summer, maybe that's 'cause people spend less in the summer, and then really dropping coming into the announcement of the acquisition in October of 2018, IBM announced the $34 billion acquisition of Red Hat. Look at the spike post announcement. The sentiment went way up. You have a meaningful jump. Now, you see a little dip in the April survey, and again, that might've been just an attenuation of the enthusiasm. Now, July is going on right now, so that's why it's phased out, but we'll come back and check that data later. So, and then you can see this sort of similar trend with what they call market share, which, to me, is, again, really mind share and kind of sentiment. You can see the significant uptick in momentum coming out of the announcement. So people are generally pretty enthusiastic. Again, remember, these are customers of IBM, customers of Red Hat and customer of both. Now, let's see what the practitioners said. Let's go to some of the open endeds. What I love about ETR is they actually don't just do the hardcore data, they actually ask people open ended questions. So let's put this slide up and share with you some of the drill down statements that I thought were quite relevant. The first one is right on. "Assuming IBM does not try to increase subscription costs "for RHEL," Red Hat Enterprise Linux, "then its organizational issues over sales "and support should go away. "This should fix an issue where enterprises "were moving away from RHEL to lower cost alternatives "with significant movement to other vendors. "This plus IBM's purchase of SoftLayer and deployment "of CloudFoundry will make it harder "for Fortune 1000 companies to move away from IBM." So a lot implied things in there. The first thing I want to mention is IBM has a nasty habit when it buys companies, particularly software companies, to raise prices. You certainly saw this with SPSS. You saw this with other smaller acquisitions like Ustream. Cognos customers complained about that. IBM buys software companies with large install bases. It's got a lock in spec. It'll raise prices. It works because financially it's clearly worked for IBM, but it sometimes ticks off customers. So IBM has said it's going to keep Red Hat separate. Let's see what it does from a pricing standpoint. The next comment here is kind of interesting. "IBM has been trying hard to "transition to cloud-service model. "However, its transition has not been successful "even in the private-cloud domain." So basically these guys are saying something that I've just said is that IBM's cloud strategy essentially failed to meet its expectations. That's why it has to go out and spend $34 billion with Red Hat. While it's certainly transformed IBM in some respects, IBM's still largely a services company, not as competitive as cloud as it would've liked. So this guys says, "let alone in this fiercely competitive "public cloud domain." They're not number one. "One of the reasons, probably the most important one, "is IBM itself does not have a cloudOS product. "So, acquiring Red Hat will give IBM "some competitive advantage going forward." Interesting comments. Let's take a look at some of the other ones here. I think this is right on, too. "I don't think IBM's goal is to challenge AWS "or Azure directly." 100% agree. That's why they got rid of the low end intel business because it's not trying to be in the commodity businesses. They cannot compete with AWS and Azure in terms of the cost structure of cloud infrastructure. No way. "It's more to go after hybrid multi-cloud." Ginni Rometty said today at the announcement, "We're the only hybrid multi-cloud, opensource vendor out there. Now, the third piece of that opensource I think is less important than competing in hybrid and multi-cloud. Clearly Red hat gives IMB a better position to do this with CoreOS, CentOS. And so is it worth 34 billion? This individual thinks it is. So it's a vice president of a financial insurance organization, again, IBM's strong house. So you can here some of the other comments here. "For customers doing significant business "with IBM Global Services teams." Again, outsourcing, it's a 10-plus billion dollar opportunity for IBM to monetize over the next five years, in my opinion. "This acquisition could help IBM "drive some of those customers "toward a multi-cloud strategy "that also includes IBM's cloud." Yes, it's a very much of a play that will integrate services, Red Hat, Linux, OpenShift, and of course, IBM's cloud, sprinkle in a little Watson, throw in some hardware that IBM has a captive channel so the storage guys and the server guys can sell their hardware in there if the customer doesn't care. So it's a big integrated services play. "Positioning Red Hat, and empowering them "across legacy IBM silos, will determine if this works." Again, couldn't agree more. These are very insightful comments. This is a largely a services and an integration play. Hybrid cloud, multi-cloud is complex. IBM loves complexity. IBM's services organization is number one in the industry. Red Hat gives it an ingredient that it didn't have before other than as a partner. IBM now owns that intellectual property and can really go hard and lean in to that services opportunity. Okay, so thanks to our friends at Enterprise Technology Research for sharing that data, and thank you for watching theCUBE. This is Dave Vellante signing off for now. Talk to you soon. (upbeat electronic music)

Published Date : Jul 9 2019

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Stefan Voss, Dell EMC | CUBEConversation, February 2019


 

>> From the SiliconANGLE media office in Boston Massachusetts, it's theCUBE. Now here's your host, Dave Vellante. >> Hi everbody, this is Dave Vellante, and welcome to this special Cube conversation on a very important topic, cyber security and cyber resiliency. With me today is Stefan Voss who's the Senior Director of Product Management for Data Protection Software and Cyber Security and Compliance at Dell EMC. Stefan, thanks for coming on and helping us understand this very important topic ahead of RSA World. >> My pleasure, thanks Dave for having me. >> You're welcome, so let's talk about the environment today. We have, for years, seen back-up evolve into data protection, obviously disaster recovery is there, certainly long term retention. But increasingly, cyber resilience is part of the conversation. What are you seeing from customers? >> Yeah, definitely, we're seeing that evolution as well. It's definitely a changing market and what a perfect fit. We have to worry about right of breach, What happens when I get attacked? How can I recover? And the technologies we have, that we have for business resiliency back-up, they all apply, they all apply more than ever. But sometimes they have to be architected in a different way. So folks are very sensitive to that and they realize that they have great technologies. >> I'm glad you mentioned the focus on recovery because we have a lot of conversations on theCUBE about the CIO and how he, or she, should be communicating to the board, or the CSO, how they should be communicating to the board. That conversation has changed quite dramatically over the last 10 years. Cyber is a board-level issue. When you talk to, certainly large companies, every quarter they're talking about cyber. And not just in terms of what they're doing to keep the bad guys out but really what the processes are to respond, what the right regime is - you know, cyber security is obviously a team sport, it's not just the responsibility of the CSO or the SECOPS team, or the IT team, everybody has to be involved and be aware of it. Are you seeing that awareness at board levels within your customer base, and maybe even at smaller companies? >> 100%, I think the company size almost doesn't matter. Everybody can lose their business fairly quickly and there's one thing that NotPetya, that very bad, sort of, attack told us is that it can be very devastating. And so if we don't have a process and if we don't treat it as a team sport, we'll be uncoordinated. So, first of all, we learned that recovery is real and we need to have a recovery strategy. Doesn't mean we don't do detection, so the NIS continuum applies, but the CSOs are much more interested in the actual data recovery than they ever were before which is very interesting. And then, you know, you learn that the process is as important as the technology. So, in other words, Bob Bender - a fabulous quote from Founders Federal - you know, the notion of sweating before the game, being prepared, having a notion of a cyber recovery run book. Because the nature of the disasters are changing so, therefore, we have to think about using the same technologies in a different way. >> And I said at the open that things are shifting from just a pure back-up and recovery spectrum to much broader. The ROI is changing, people are trying to get more out of their data protection infrastructure than just insurance and, certainly, risk management and cyber resiliency and response is part of that. How is the ROI equation changing? >> Yeah, I mean, it's a very valid question. You know, we do have, people are asking for the ROI. We have to take a risk-based approach, we are mitigating risk. It's never fun to have any data protection or business resilience topology, 'cause it's incremental cost, but we do that for a reason. We need to be able to have an operational recovery strategy, a recovery strategy from a geographic disaster and, of course, now more so than ever a recovery strategy from a cyber attack. And so, therefore, we have to think about, you know, not so much the ROI but what is my risk reduction, right? By having, sort of, that process in place but also the confidence that I can get to the data that I need to recover. >> Now we're gonna get into that a little bit later when we talk about the business impact analysis. But I wanna talk about data isolation. Obviously ransomware is a hot topic today and this notion of creating an air gap. What is data isolation from your perspective? What are customers doing there? >> Yeah, I mean, I think almost every customer has a variant of data isolation. It's clear that it works, we've seen this from the NotPetya attack again that where we were, large logistics company, right, found data the domain controller on a system that underwent maintenance in Nigeria. So a system that was offline, but we don't wanna operate that way. So we wanna get the principles of isolation because we know it kind of reduces the attack surface, right, from the internal actor, from ransomware variants, you name it. All of these are, when you have stuff on the network it's theoretically fair game for the attacker. >> So that Nigeria example was basically by luck there was a system offline under maintenance that happened to be isolated? And so they were able to recover from that system? >> Absolutely. And another example was, of course, critical data that domain controller, 'cause that's what this attack happened to go after, was on tape. And so, you know, this just shows and proves that isolation works. The challenge we were running into with every customer we work with was the recovery time. Especially when you have to do selective recovery more often, you know, we wanna be able to get the benefits of online media. But also get, sort of, the benefits of isolation. >> Yeah, I mean, you don't wanna recover from tape. Tape is there as a last resort and hopefully you never have to go to it. How are customers, sort of, adopting this data isolation strategy and policy? Who's involved, what are some of the pre-requisites that they need to think about? >> Yeah, so the good thing - first thing's first, right. We have technology we know and love, so our data protection appliances where we started architecting this workflow, that we can use. So, in other words, you don't have to learn a new technology, buy something else. There's an incremental investment, yes. And then we have to think about who's involved. So that earlier point, the security folks are almost always involved, and they should be involved. Sometimes they fund the project, sometimes it comes out of IT. Right, so, this is the collaborative effort and then to the extent it's necessary, of course, you wanna have GRC - so the risk people - involved to make sure that we really focus on the most important critical assets. >> Now ahead of RSA, let's talk a little bit about what's going on in that world. There are security frameworks, Nist in particular is one, that's relatively new, I mean it's 2014 it came out, it's been revised really focusing on prevent, detect and, very importantly, respond. Something we've talked about a lot. Are people using that framework? Are they doing the self-assessments that Nist prescribes? What's your take? >> Yeah, I think they are. So, first of all, they are realizing that leaning too much left of breach, in other words hoping that we can always catch everything, sort of the eggshell perimeter, everybody understands that that's not enough. So we have to go in-depth and we also have to have a recovery strategy. And so the way I always like to break it down pragmatically is - one, what do I prioritize on? So we can always spend money on everything, but doing a business impact analysis and then maybe governing that in a tool like RSA Archer can help me be a little bit more strategic. And then, on the other end, if I can do a better job co-ordinating the data recovery along with the incident response, that will go a long way. You know and, of course, that doesn't forego any investment in the detection but it is widely adopted. >> One of the key parts about the NIS framework is understanding exposure in the supply chain where you may not have total control over one of your suppliers' policies, but yet they're embedded into your workflow. How are people handling that? Is there a high degree of awareness there? What are you seeing? >> It is absolutely, that's why product security is such an important element, and it's the number one priority for Dell Security, even above and beyond the internal security of our data center, as crazy as it sounds. Because, you know, we can do a lot of damage right in the market. So, certainly, supply chain, making sure we have robust products all along the way is something that every customer asks about all the time and it's very important. >> Let's go back to business impact analysis, we've mentioned it a couple of times now. What is a business impact analysis and how do you guys go about helping your customers conduct one? >> Yeah, I mean, let's maybe keep it to that example, let's say I go through this analysis and I find that I'm a little bit fuzzy on the recovery and that's an area I wanna invest. You know, and then I buy off on the concept that I have an isolated or cyber recovery vault on an isolated enclave onto which I can then copy data and make sure that I can get to it when I have to recover. The question then becomes, well what does business critical mean? And that's where the business impact analysis will help to say what is your business critical process - number one, number two - what are the associated applications, assets? 'Cause when you have that dependency map it makes it a lot easier to start prioritizing what applications do I put in the vault, in other words. In this specific example. And then how can I put it into financial terms to justify the investment? >> Well we were talking about ROI before, I mean really we've done actually quite a few studies looking at Global 2000 and the cost of downtime. I mean, these are real tangible metrics that, if you can reduce the amount of downtime or you can reduce the security threat, you're talking about putting money back in your pocket. Because Global 2000 organizations are losing millions and millions of dollars every year, so it is actually hard ROI. Even though some people might look at it as softer. I wanna talk about isolated data vault, you know, this notion of air gaps. What are you guys specifically doing there? Do you have solutions in that area? >> Yeah, we do. So we are using, luckily, so the concepts that we know from resiliency disaster recovery. Right, so our data protection storage which is very robust, it's very secure, it has very secure replication. So we have the mechanisms to get data into the vault, we have the mechanisms to create a read-only copy, so an immutable copy, that I can then go back into. So all of this is there, right, but the problem is how do I automate that workflow? So that's a software that we wrote that goes along with the data protection appliance sale. And what it does, it's all about ingesting that business critical data that I talked about into the secure enclave, and then rendering it into an immutable copy that I can get to when I have nowhere else to go. >> Okay, so you've got that gap, that air gap. Now, the bad guys will say 'Hey, I can get through an air gap, I can dress somebody up as a worker and put a stick in'. And so, how much awareness is there of that exposure? And I know it's maybe, you know, we're hitting the tip of the pyramid here, but still important. Can you guys help address that through, whether it's processes or product or experience? >> 100% so we have, of course, our consulting services that will then work with you on elements of physical security, or how do I lock down that remaining replication link? It's just about raising the bar for the attacker to make it more likely we'll catch them before they can get to, really, the prized assets. We're just raising the bar but, yes, those are things we do. So consulting, physical security, how do I do secure reporting out? How do I secure management going in? How do I secure that replication or synchronization link into the vault? All of these are topics that we then discuss, if they kind of deviate from the best practices and we have very good answers through our many customer arrangements. >> Stefan, let's talk about some of the specific offerings. RSA is a portfolio company in the Dell Technologies Group, it's a sister company of Dell EMC. What are you guys doing with RSA? Are you integrating with any of their specific products? Maybe you could talk about that a little bit? >> Yeah, I think, so when you think about recovery and incident response being so important, there's an obvious, right? So what RSA has found - I thought this was very interesting is that there's a lack of coordination between, typically, the security teams and the data professionals, data restoration professionals. So the more we can bridge that gap through technology, reporting, the better it is, right? So, there's a logical affinity between an incident response retainer, activity, and the data recovery solutions that we provide. That's one example, right? So every day counts, that example that I talked about NotPetya, the specific customer was losing 25 Euros every day. If I can shave off one day, it's money in the bank. Or money not out of the bank. The other area is, how do I make sure that I'm strategic about what data I protect in this way? That's the BIA Archer. And then there's some integrations we are looking at from an analytics perspective. >> Archer being the sort of governance risk and compliance, workflow, that's sort of one of the flagship products of RSA. So you integrate to that framework. And what about analytics, things like IOC, RSA NetWitness, are those products that you're integrating to or with, or leveraging in any way? >> Yeah, first off, analytics in general it's an interesting concept now we have data inside our secure enclave, right? So what if we could actually go in and give more confidence to the actual copies that we're storing there. So we have an ecosystem from an analytics perspective. We work with one specific company, we have Arrest API-based integration where we then, essentially, use them to do a vote of confidence on the copy, of the raw back up. Is it good? Are there signs that it was corrupted by malware? and so forth. So what that helps us do is be more proactive around our recovery because, I think you're about to say something - but if I knew there's something, you know, suspicious then I can start my analytics activity that much sooner. >> Well the lightbulb went off in my head. Because if I have an air gap, and I was saying before, it's necessary but insufficient. If I can run analytics on the corpus of the back up data and I can identify anomalies, I might be able to end run somebody trying to get through that air gap that I just mentioned before. Maybe it's a physical, you know, security breach. And the analytics might inform me. Is that a reasonable scenario? >> It is a reasonable scenario, though we do something slightly different. So, first of all, detection mechanisms, left of breach stuff, is what it is, we love it, we sell it, you know, we use it. But, you know, when it comes to back up they're not off-the-shelf tools we can just use and say 'Hey, why don't you scan this back up?' It doesn't typically work. So what we do is, in the vault, we have time, we have a workbench so it's almost like sending a specimen to the lab. And then we take a look at it. Are there any signs that there was data corruption that was indicative of a ransomware attack? And when there is such a scenario we say, 'You might wanna take a look at it, and do some further investigation'. That's when we then look at NetWitness or working with the security teams. But we can now be of service and say 'You might wanna look at this copy over here'. It's suspicious, there's an indicative compromise. And then take the next steps other than hoping for the best. >> You mentioned the ecosystem, you mentioned the ecosystem before. I wanna double-click on that. So, talk about the ecosystem. We've said here it's a team sport, you can't just do it alone. From a platform perspective is it open, is it API based? Maybe you can give some examples of how you're working with the ecosystem and how they're leveraging the platform. >> Yeah 100%. So, like I said, so we have, you know, our data protection appliances and that's sort of our plumbing, right, to get the data to where I want. We have the orchestration software. This is the part we're talking about. The orchestration software has Arrest API, everything's documented in Swagger. And the reason we did that is that we can do these orchestrations with third party analytics vendors, that's one use case right? So, I'm here, I have a copy here, please scan, tell me what you find and then give me an alert if you find something. The other example would be, maybe, doing a level of resiliency orchestration. Where you'd automate the recovery workflow beyond what we would have to offer. There are many examples but that is how we are enabling the ecosystem, essentially. >> You mentioned Founders Federal earlier. Is that a customer, is that a reference customer? What can you tell me about them? >> Yeah it's a reference customer and they very much saw the need for this type of protection. And, you know, we've been working with them. There's a Dell World, last year, session that we did with them. And very much the same sort of, like the quote said, focus on the process not only the product and the set of technologies, right? And, so that's how we've been partnering with them. >> The quote being 'Sweat before the game'? Founders Federal, that's a great quote. Alright, we've talked a lot about just, sort of, general terms about cyber recovery. What can you tell us, tell the audience, what makes Dell EMC cyber recovery different in the marketplace and, you know, relative to your competition? Pitch me. >> Yeah, I mean, I think it's a very unique capability. Because, one, you need a large install base and, sort of, a proven platform to even built it on, right? So when you look at the data domain technology we have a lot to work with. We have a lot of customers using it. So that's very hard to mimic. We have the orchestration software where we, I believe, are ahead of the game, right? So the orchestration software that I talked about that gets the data into the vault securely. And then our ecosystem, right? So those are really the three things. And then, of course, we have the consulting services which is also hard to mimic. To really, you know, design the process around this whole thing. But I think the ecosystem, sort of, approach is also very powerful. >> You have a big portfolio, you've got your sister company that's, sort of, well known obviously in this business. Do you also have solutions? I mean, for instance, is there an appliance as part of the portfolio that fits in here? And what is that? >> Yeah, so, you can think of this as, if I wanted to really blow it down, the two things I would buy is a data domain - it could be the smallest one - and a VxRail appliance that runs the software. And then I stick that in the vault. And then there's, sort of, that product. So you can think of it as an appliance that happens to go with the software that I talked about that does the orchestration. >> Okay, so, RSA the premier conference on cyber coming up in a couple of weeks. What have you guys got going there? Give us a little tease. >> Yeah, absolutely. So it's gonna be an awesome show and we will have a booth, and so we look forward to a lot of customer conversations. And we do have a panel. It's gonna be with Mastercard and RSA and myself. And we're really gonna take it from left of breach all the way to right of breach. >> Awesome, do you know when that panel is yet? >> It is, I think, on the 5th, I may have to check. >> Which is which day? >> I wanna say it's Wednesday. >> So it starts on the Monday, right? So that'll be day three. So check the conference schedule, I mean things change at the last minute. But that's great. Mastercard is an awesome reference customer. We've worked with them in the past and so, that's great. Stefan, thanks very much for coming to theCUBE and sharing some of your perspectives and what's coming up at RSA. It's good to have you. >> Thanks so much, Dave, I appreciate it. >> Okay, thanks for watching everybody. This is Dave Vellante from our East Cost headquarters. You're watching theCUBE.

Published Date : Feb 20 2019

SUMMARY :

From the SiliconANGLE media office and Compliance at Dell EMC. is part of the conversation. And the technologies we have, that we have or the IT team, everybody has to be involved And so if we don't have a process And I said at the open that things are shifting And so, therefore, we have to think about, you know, What is data isolation from your perspective? So a system that was offline, but we don't wanna And so, you know, this just shows and proves pre-requisites that they need to think about? So that earlier point, the security folks Now ahead of RSA, let's talk a little bit And so the way I always like to break it down One of the key parts about the NIS framework is something that every customer asks about all the time and how do you guys go about and I find that I'm a little bit fuzzy on the recovery and the cost of downtime. So we have the mechanisms to get data into the vault, And I know it's maybe, you know, we're that will then work with you on elements of RSA is a portfolio company in the Dell Technologies Group, and the data recovery solutions that we provide. of the flagship products of RSA. of the raw back up. And the analytics might inform me. we love it, we sell it, you know, we use it. So, talk about the ecosystem. And the reason we did that is that we can What can you tell me about them? and the set of technologies, right? different in the marketplace and, you know, that gets the data into the vault securely. as part of the portfolio that fits in here? and a VxRail appliance that runs the software. Okay, so, RSA the premier conference And we do have a panel. So it starts on the Monday, right? This is Dave Vellante from our East Cost headquarters.

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Dave Cope, Cisco | Cisco Live EU 2019


 

>> Live, from Barcelona, Spain, it's theCUBE covering Cisco Live! Europe. Brought to you by Cisco and its Ecosystem partners. >> Hello everyone, welcome back to our live coverage here in Barcelona for Cisco Live! 2019's theCUBE. I'm John Furrier, your host with Stu Miniman. Our next guest is Dave Cope who's the senior director, market development, Cisco Cloud platform. Great to see you again. >> Great to see you. >> Thanks for coming on, I really appreciate it. One of your products is the big focus of the keynote, introducing the CloudCenter Suite. One of the core announcements, this was pretty critical for Cisco, obviously multicloud, we've seen the Kubernetes relationship with Amazon. You've got Azure, Google Cloud. Cisco's tied up with the clouds, which is good, >> Right. >> They have the on center core data center, but now dealing with cloud has been really the hot topic, so thanks for coming on. >> Absolutely. >> So I'm looking at your perspective first on cloud in general within Cisco and within your customer base and the industry. What is multicloud? Why is it important? Why is it a wave worth betting on? >> You know, it's a great question, I think. Actually, it's a really fun time right now because if you think about it, it's almost exactly 10 years ago where AWS's EC2 first came out of beta, and so, everybody's talking about the cloud, but it really hasn't been around that long. And even in that sort of ten-year period, it's gone through sort of skepticism to, I think, let me try some non-critical apps, to debate about public or private, or which is the best public, to, today, 94% of the businesses say they either are, or are planning to use, multicloud environments. And, so if you think about it, that's both provided a lot of advantages but also created a degree of complexity in how do I apply traditional disciplines like network management and security across environments that I control and don't control? So it's a whole new world. >> And the DevNet Zone, which for theCUBE is based out of again this year, has a hot growth vibe to it. People are joining the community in record numbers. The demos here aren't just like canned demos, they're actually real code. >> Exactly. >> So you're seeing a developer framework around the network, and the cloud, the cloud is not a one-vendor product. It's an architecture, it's a concept. And so cloud operations is in the cloud, it's also being done on premise and the edge, so everything's cloud now, if you think about it. >> Well I think what we saw is, obviously, huge initial growth of cloud and a lot of applications moving to the cloud, but it's always been my hypothesis and I think it's actually coming true that we're now, and some of the newer technologies support this, we're seeing this natural distribution of workloads across all these environments, whether it's the public cloud, or the edge, or the data center. And it's now technologies that allow you to put the workloads in the right place based on business priorities, not IT priorities. And now I believe you're starting to see this sort of natural stasis and the whole pie grow again. >> So I got to ask you the question from a customer perspective. So I'm a customer, I say, Dave, love it, you had me at cloud, I'm there. I got all this stuff to deal with. I've been working my business, running my business. Love it, what's in it for me though? What's the impact? What do I need to do differently? Is it, do I have to change anything? How does a customer engage with Cisco and the cloud and the multitude of technologies that are available to them? It can seem complex. >> Yeah, I think people had hoped that the cloud would make everything easy, but what they're finding is that the cloud is not the cloud. It's private clouds, public clouds, virtual private clouds. And if you think about it, good free market principles, all these cloud providers are competing with each other so they're all becoming very different. Cisco finds, I think, itself in a very unique position because of its heritage around network management and security, which is connecting everything together. We don't have our own cloud, so what we focus on is providing a very broad and deep solution to be able to manage workloads across all of these environments. So you truly can place the workload in the right place. >> I wonder if you could help us unpack a little bit what you just said, which is, the clouds are actually becoming more different, not more similar, you know. With the Kubernetes show >> That's right. >> we talked to Cisco, we talked to the whole ecosystem. The founders of Kubernetes said they weren't creating a magic layer, that's not what Kubernetes is. There's some base functionality, but everybody's building on top of it, and that's where a lot of the complexity comes in. So, how does CloudCenter Suite, you don't want to do what, in the past it was, you know, let's dumb down everything so that you get a least common denominator. I want to be able to leverage the individual features of my Azure and my AWS, and in my data center. But, I need to be able to get my arms around managing that whole environment. >> Yeah, and if you think about the old world, you know, if you had an application and a target, whether it's a cloud or any data center, you'd have to hard wire those together. And as you have more and more apps and they're changing faster and now more and more cloud environments with no standardization across those environments, this whole hard wiring together doesn't work anymore, so we have to rethink cloud management, and that's what CloudCenter's really all about. How do you describe an application, its components, sequence, and dependencies, independent of the nuances of those targets, and allow CloudCenter, once you define your application, to understand the resources on each of these environments and lay down that application natively on those different environments. And it does provide both least common denominator support around core primitives like compute storage network security, but also provides access to these higher-level services, whether on case of AWS, it's RDS, ELB, et cetera, so you really get the best of both worlds. Move there easily, manage the workload and take advantage of all these rich services. >> You know, I love the keynote clever play on words, data center, center, data is the center of the value proposition. That kind of highlights just basic networking 101, move a packet from point A to point B. Now you have more intelligence in the data, so the data layer is now the enabling opportunity to build software. So look no further than microservices and containers, and you go, hey, this is pretty cool. Policy-based, sounds like the service meshes. So you got policy-based whatever, that's been a core competency in the network, moving to the application with applications programming. So we all kind of like to go, that's great, that's dev ops, thank you, check. Now, how do you deploy it? So, I got to ask you on the CloudCenter 5.0, the suite, so this is new, this is big news, how does that help me move to a microservices architecture? What is it offering? What's different than CloudCenter before it? >> So CloudCenter has always been this platform that allows you to manage the entire life cycle of applications across any private or public clouds. And it's always been a very comprehensive solution, perhaps too comprehensive for some people and so, with CloudCenter Suite 5.0 what we've announced is both new functionality and easier consumption. On the new functionality we've extended our price and performance benchmarking that allowed you to identify where to place workloads, to additional cost optimization capabilities that would actually make recommendations and allow you to remediate and take advantage of those cost optimization recommendations. We have a new Action Orchestrator workflow, which is a customizable workflow but with out-of-the-box connectors that allows you to integrate with both Cisco and third party products. Cisco security products, things like non-Cisco, ITSM ServiceNow applications. So you can provide users with a catalog. So new functionality-- >> That's the workload manager. >> That's the workload manager that provides those out-of-the-box connectors and a workflow to be able to reach out, run those routines. >> So can that do end-to-end management? >> Absolutely, absolutely. And we talk about CloudCenter, sort of full life cycle management, is the modeling of the app sort of the benchmarking or cost optimization, the deployment of the app, whether it be traditional VM based or microservice based, and those working together, and finally, the ongoing day two, day three management. >> So, I get that, you guys had a little bit of workflow management before, but the new things are orchestration, Action Orchestrator, and the cost optimizer. The cost optimizer I can get, that's like a TCO thing. >> Yes. >> The Action Orchestrator's interesting to me. What is that? What does it mean? Is that, like, just cloud-enabled? What is that, what does that mean? Action Orchestrator. >> It's really a dynamic workflow engine that allows you to either create customizable workflows or, if you've already invested in things like script libraries, in your application routine, it can reach out to say, go do a snapshot of the data and then reach back into the application technology. Or reach out to a third party tool, like an ITSM tool, or reach out to their CMDB and update their CMDB to do capacity management. So it gives you all of that flexibility. And, by the way, in all of this, while we were on-prem only, now we're going to provide both on-prem and CloudCenter Suite as a SaaS so now it really makes it nice. It also is available in three tiers, so it's never been easier to start simple and grow. Could be one app, one cloud, and then you could expand clouds, apps, and users, and functionality as you grow. >> But what if I have other systems under other management systems? Does it integrate into those? >> Yes. >> Do I have to toggle between them? What's the-- >> No, it will actually integrate into those management systems. But the whole idea is, if you think about the average Global 2000 company, today they have more than four public cloud providers, and many more regions than that, and this does not include SaaS apps, so what I think most companies realize is they don't want to have siloed management environments where they have to have expensive skills to manage everything. >> Yeah, we spent a lot of time talking about those technical pieces. How do we get something to work in multiple clouds or move them? But one of the biggest challenges I hear from users is the skillset. You know, I'm CCIE certified, I understand how to mange my environment. I've gone through my AWS certification and there's that. I need to learn a new language when I go, you know, go do Azure. So how are you, from a management standpoint, going to help, no matter which point I'm coming from, understand and use this tool simply? >> Yeah, it's sort of interesting. So a very large media company, I can't use their name, but you'll find this analogies, they found that, on average, they needed two fairly highly-paid skilled individuals for every target cloud environment. The other thing, by the way, is sort of interesting they measured, is that without sort of a cloud management platform, for every pairing of an app to a cloud, they had to custom-write about 1,200 lines of script. And every time the app or the cloud changed, and they did, they had to re-write 20% of those script libraries. So, between skilled resources and these manual script libraries, it just becomes unmanageable to have diverse apps across diverse cloud environments. >> And what's the status, just a quick update on the multicloud relationships? Google, AWS, Azure. The recent announcement we covered was the Amazon Kubernetes deal, congratulations, great deal. What's the status of the relationship with Cisco multicloud strategy for your customers that have Google, Azure, and AWS? >> Sure, well first of all, more broadly, CloudCenter today allows you to deploy and manage applications across all of the popular private and public clouds, and I think that adds up today to be about 15. So you can do that. From time to time, we'll see new technologies, in this case, Kubernetes, where we'll provide specific strategic partnership solutions to let our customers take advantage of that. So we announced the hybrid Kubernetes solution with Google and that with AWS. And these are very interesting because now we're taking Kubernetes, which is evolving from really a cool developer thing and now starting to move into production where IT ops gets involved and they say, how do I apply policies? How do I have governance, security? And these solutions with Google and AWS create really that transparency of the data center and those cloud environments. >> We were talking before we came on camera here about your history, and I want to get your perspective a little bit more on the entrepreneurial side in a bit, but I got to ask you, you go back, seen the early waves of IT. It started out single vendor, big mainframe, you know the history there, then it became the whole open systems, networking, the web and the internet. >> Client-server along the way. >> Client-server. But the one thing that was consistent over those decades was the word multi-vendor. Multi-vendor was important. Support multiple vendors, that became the interoperability and then growth happened. So good things came behind that. We're seeing the same trend with multicloud. Similar dynamic, >> I think you're right, yeah. >> But different environment, obviously cloud. If that's the case, multi-vendor created a lot of opportunities, how do you see multicloud creating opportunities for customers who are changing, as well as people building apps? >> I think we have actually seen that shift in the cloud, so I think for a lot of people the cloud may be reducing costs or shifting from CAPEX to OPEX, but today what I see is it's about accessing innovation and that these clouds are often becoming an extension of their engineering organizations and you never know where that innovation is going to be able to occur. And so I may want an Alexa API for a voice-driven application, or access AIML from, say, Google. And so now I think multiclouds, multi-vendor, is driven by access to innovation and it's also about optionality. CFOs talk a lot about optionality and maintaining purchasing power and they'll often put a value on that, 10 to 15% value. Just having that optionality as innovation occurs I can take advantage of it. >> And the speed too, on the agility. >> Oh yeah. >> I mean, this is like, real competitive advantage. People are building management practices around encouraging versus discouraging experiments or tests. >> Well think about where we started this talk, is that, it was just 10 years ago where there was really one person, there was AWS EC2, and today there are a lot of choices and a lot of technology and innovation. The whole idea is, how do I easily access that? >> Well I want to get your perspective, since you're here, on, people might not know that Dave has an entrepreneurial background, done eight startups. Last one was sold to Cisco, so you're now in the big company with a great product, congratulations. >> Thank you. >> But customers have to be entrepreneurial. We were just talking about being agile, that's an entrepreneurial vibe or spirit, >> Right. >> and you're starting to see agile really be very tactically like entrepreneurs. You know, taking new territory, trying things, failing, iterating. This is kind of the dog whistle for entrepreneurship. >> Right. >> How can customers, Cisco customers, be more entrepreneurial with this new set of technologies from Cisco and the cloud? Because that's really what's happening. I got to refactor my existing resources and be entrepreneurial. How can a customer be entrepreneurial? What's your advice? >> Well, I probably have a bit of a jaded position today, but I would say that technology enables that agility because now I can start to have an abstracted access to some of these capabilities. So we talked about hard wiring into different environments, once I did that, I made that investment, and I could not be very agile. Today, whether it's things like cloud management platforms, or things like Kubernetes, it gives me that agility to develop and deploy anywhere. Things like data hub technologies, like SAP's Data Hub that says, now I have apps anywhere accessing data anywhere, I no longer have to hard wire everything, multicloud doesn't have to mean lifting and shifting or refactoring everything, I can now start stretching these configurations across multiple environments which gives me that agility to set it up and to change as things change. >> So, more creative thinking probably going to come to the table. >> Well, more creative thinking, but more agile abilities to implement your creative thinking. I think technology-- >> Very valuable solutions. >> Exactly. >> You know, you got to make money. >> Yeah, exactly. >> And fun. >> Yeah. >> Dave, thanks so much for coming on. Great to see you, congratulations. Dave Cope is senior director, he's talking about CloudCenter here among other things, at Cisco Live! Barcelona. This is theCUBE, I'm Jeff Furrier, Stu Miniman. We'll be right back with more coverage after this short break. (electronic music)

Published Date : Jan 30 2019

SUMMARY :

Brought to you by Cisco and its Ecosystem partners. Great to see you again. One of the core announcements, They have the and within your customer base and the industry. and so, everybody's talking about the cloud, And the DevNet Zone, which for theCUBE and the cloud, the cloud is not a one-vendor product. and a lot of applications moving to the cloud, So I got to ask you the question is that the cloud is not the cloud. I wonder if you could help us unpack a little bit so that you get a least common denominator. Yeah, and if you think about the old world, So, I got to ask you on the CloudCenter 5.0, the suite, and allow you to remediate and take advantage That's the workload manager and finally, the ongoing day two, day three management. Action Orchestrator, and the cost optimizer. The Action Orchestrator's interesting to me. and then you could expand clouds, apps, But the whole idea is, is the skillset. for every pairing of an app to a cloud, What's the status of the relationship and now starting to move into production but I got to ask you, you go back, that became the interoperability If that's the case, and you never know where that innovation I mean, and a lot of technology and innovation. people might not know that But customers have to be entrepreneurial. This is kind of the dog whistle for entrepreneurship. I got to refactor my existing resources and to change as things change. probably going to come to the table. to implement your creative thinking. Great to see you, congratulations.

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Dave Cope, Cisco | Cisco Live EU 2019


 

>> Live, from Barcelona, Spain, it's theCUBE covering Cisco Live! Europe. Brought to you by Cisco and its Ecosystem partners. >> Hello everyone, welcome back to our live coverage here in Barcelona for Cisco Live! 2019's theCUBE. I'm John Furrier, your host with Stu Miniman. Our next guest is Dave Cope who's the senior director, market development, Cisco Cloud platform. Great to see you again. >> Great to see you. >> Thanks for coming on, I really appreciate it. One of your products is the big focus of the keynote, introducing the CloudCenter Suite. One of the core announcements, this was pretty critical for Cisco, obviously multicloud, we've seen the Kubernetes relationship with Amazon. You've got Azure, Google Cloud. Cisco's tied up with the clouds, which is good, >> Right. >> They have the on center core data center, but now dealing with cloud has been really the hot topic, so thanks for coming on. >> Absolutely. >> So I'm looking at your perspective first on cloud in general within Cisco and within your customer base and the industry. What is multicloud? Why is it important? Why is it a wave worth betting on? >> You know, it's a great question, I think. Actually, it's a really fun time right now because if you think about it, it's almost exactly 10 years ago where AWS's EC2 first came out of beta, and so, everybody's talking about the cloud, but it really hasn't been around that long. And even in that sort of ten-year period, it's gone through sort of skepticism to, I think, let me try some non-critical apps, to debate about public or private, or which is the best public, to, today, 94% of the businesses say they either are, or are planning to use, multicloud environments. And, so if you think about it, that's both provided a lot of advantages but also created a degree of complexity in how do I apply traditional disciplines like network management and security across environments that I control and don't control? So it's a whole new world. >> And the DevNet Zone, which for theCUBE is based out of again this year, has a hot growth vibe to it. People are joining the community in record numbers. The demos here aren't just like canned demos, they're actually real code. >> Exactly. >> So you're seeing a developer framework around the network, and the cloud, the cloud is not a one-vendor product. It's an architecture, it's a concept. And so cloud operations is in the cloud, it's also being done on premise and the edge, so everything's cloud now, if you think about it. >> Well I think what we saw is, obviously, huge initial growth of cloud and a lot of applications moving to the cloud, but it's always been my hypothesis and I think it's actually coming true that we're now, and some of the newer technologies support this, we're seeing this natural distribution of workloads across all these environments, whether it's the public cloud, or the edge, or the data center. And it's now technologies that allow you to put the workloads in the right place based on business priorities, not IT priorities. And now I believe you're starting to see this sort of natural stasis and the whole pie grow again. >> So I got to ask you the question from a customer perspective. So I'm a customer, I say, Dave, love it, you had me at cloud, I'm there. I got all this stuff to deal with. I've been working my business, running my business. Love it, what's in it for me though? What's the impact? What do I need to do differently? Is it, do I have to change anything? How does a customer engage with Cisco and the cloud and the multitude of technologies that are available to them? It can seem complex. >> Yeah, I think people had hoped that the cloud would make everything easy, but what they're finding is that the cloud is not the cloud. It's private clouds, public clouds, virtual private clouds. And if you think about it, good free market principles, all these cloud providers are competing with each other so they're all becoming very different. Cisco finds, I think, itself in a very unique position because of its heritage around network management and security, which is connecting everything together. We don't have our own cloud, so what we focus on is providing a very broad and deep solution to be able to manage workloads across all of these environments. So you truly can place the workload in the right place. >> I wonder if you could help us unpack a little bit what you just said, which is, the clouds are actually becoming more different, not more similar, you know. With the Kubernetes show >> That's right. >> we talked to Cisco, we talked to the whole ecosystem. The founders of Kubernetes said they weren't creating a magic layer, that's not what Kubernetes is. There's some base functionality, but everybody's building on top of it, and that's where a lot of the complexity comes in. So, how does CloudCenter Suite, you don't want to do what, in the past it was, you know, let's dumb down everything so that you get a least common denominator. I want to be able to leverage the individual features of my Azure and my AWS, and in my data center. But, I need to be able to get my arms around managing that whole environment. >> Yeah, and if you think about the old world, you know, if you had an application and a target, whether it's a cloud or any data center, you'd have to hard wire those together. And as you have more and more apps and they're changing faster and now more and more cloud environments with no standardization across those environments, this whole hard wiring together doesn't work anymore, so we have to rethink cloud management, and that's what CloudCenter's really all about. How do you describe an application, its components, sequence, and dependencies, independent of the nuances of those targets, and allow CloudCenter, once you define your application, to understand the resources on each of these environments and lay down that application natively on those different environments. And it does provide both least common denominator support around core primitives like compute storage network security, but also provides access to these higher-level services, whether on case of AWS, it's RDS, ELB, et cetera, so you really get the best of both worlds. Move there easily, manage the workload and take advantage of all these rich services. >> You know, I love the keynote clever play on words, data center, center, data is the center of the value proposition. That kind of highlights just basic networking 101, move a packet from point A to point B. Now you have more intelligence in the data, so the data layer is now the enabling opportunity to build software. So look no further than microservices and containers, and you go, hey, this is pretty cool. Policy-based, sounds like the service meshes. So you got policy-based whatever, that's been a core competency in the network, moving to the application with applications programming. So we all kind of like to go, that's great, that's dev ops, thank you, check. Now, how do you deploy it? So, I got to ask you on the CloudCenter 5.0, the suite, so this is new, this is big news, how does that help me move to a microservices architecture? What is it offering? What's different than CloudCenter before it? >> So CloudCenter has always been this platform that allows you to manage the entire life cycle of applications across any private or public clouds. And it's always been a very comprehensive solution, perhaps too comprehensive for some people and so, with CloudCenter Suite 5.0 what we've announced is both new functionality and easier consumption. On the new functionality we've extended our price and performance benchmarking that allowed you to identify where to place workloads, to additional cost optimization capabilities that would actually make recommendations and allow you to remediate and take advantage of those cost optimization recommendations. We have a new Action Orchestrator workflow, which is a customizable workflow but with out-of-the-box connectors that allows you to integrate with both Cisco and third party products. Cisco security products, things like non-Cisco, ITSM ServiceNow applications. So you can provide users with a catalog. So new functionality-- >> That's the workload manager. >> That's the workload manager that provides those out-of-the-box connectors and a workflow to be able to reach out, run those routines. >> So can that do end-to-end management? >> Absolutely, absolutely. And we talk about CloudCenter, sort of full life cycle management, is the modeling of the app sort of the benchmarking or cost optimization, the deployment of the app, whether it be traditional VM based or microservice based, and those working together, and finally, the ongoing day two, day three management. >> So, I get that, you guys had a little bit of workflow management before, but the new things are orchestration, Action Orchestrator, and the cost optimizer. The cost optimizer I can get, that's like a TCO thing. >> Yes. >> The Action Orchestrator's interesting to me. What is that? What does it mean? Is that, like, just cloud-enabled? What is that, what does that mean? Action Orchestrator. >> It's really a dynamic workflow engine that allows you to either create customizable workflows or, if you've already invested in things like script libraries, in your application routine, it can reach out to say, go do a snapshot of the data and then reach back into the application technology. Or reach out to a third party tool, like an ITSM tool, or reach out to their CMDB and update their CMDB to do capacity management. So it gives you all of that flexibility. And, by the way, in all of this, while we were on-prem only, now we're going to provide both on-prem and CloudCenter Suite as a SaaS so now it really makes it nice. It also is available in three tiers, so it's never been easier to start simple and grow. Could be one app, one cloud, and then you could expand clouds, apps, and users, and functionality as you grow. >> But what if I have other systems under other management systems? Does it integrate into those? >> Yes. >> Do I have to toggle between them? What's the-- >> No, it will actually integrate into those management systems. But the whole idea is, if you think about the average Global 2000 company, today they have more than four public cloud providers, and many more regions than that, and this does not include SaaS apps, so what I think most companies realize is they don't want to have siloed management environments where they have to have expensive skills to manage everything. >> Yeah, we spent a lot of time talking about those technical pieces. How do we get something to work in multiple clouds or move them? But one of the biggest challenges I hear from users is the skillset. You know, I'm CCIE certified, I understand how to mange my environment. I've gone through my AWS certification and there's that. I need to learn a new language when I go, you know, go do Azure. So how are you, from a management standpoint, going to help, no matter which point I'm coming from, understand and use this tool simply? >> Yeah, it's sort of interesting. So a very large media company, I can't use their name, but you'll find this analogies, they found that, on average, they needed two fairly highly-paid skilled individuals for every target cloud environment. The other thing, by the way, is sort of interesting they measured, is that without sort of a cloud management platform, for every pairing of an app to a cloud, they had to custom-write about 1,200 lines of script. And every time the app or the cloud changed, and they did, they had to re-write 20% of those script libraries. So, between skilled resources and these manual script libraries, it just becomes unmanageable to have diverse apps across diverse cloud environments. >> And what's the status, just a quick update on the multicloud relationships? Google, AWS, Azure. The recent announcement we covered was the Amazon Kubernetes deal, congratulations, great deal. What's the status of the relationship with Cisco multicloud strategy for your customers that have Google, Azure, and AWS? >> Sure, well first of all, more broadly, CloudCenter today allows you to deploy and manage applications across all of the popular private and public clouds, and I think that adds up today to be about 15. So you can do that. From time to time, we'll see new technologies, in this case, Kubernetes, where we'll provide specific strategic partnership solutions to let our customers take advantage of that. So we announced the hybrid Kubernetes solution with Google and that with AWS. And these are very interesting because now we're taking Kubernetes, which is evolving from really a cool developer thing and now starting to move into production where IT ops gets involved and they say, how do I apply policies? How do I have governance, security? And these solutions with Google and AWS create really that transparency of the data center and those cloud environments. >> We were talking before we came on camera here about your history, and I want to get your perspective a little bit more on the entrepreneurial side in a bit, but I got to ask you, you go back, seen the early waves of IT. It started out single vendor, big mainframe, you know the history there, then it became the whole open systems, networking, the web and the internet. >> Client-server along the way. >> Client-server. But the one thing that was consistent over those decades was the word multi-vendor. Multi-vendor was important. Support multiple vendors, that became the interoperability and then growth happened. So good things came behind that. We're seeing the same trend with multicloud. Similar dynamic, >> I think you're right, yeah. >> But different environment, obviously cloud. If that's the case, multi-vendor created a lot of opportunities, how do you see multicloud creating opportunities for customers who are changing, as well as people building apps? >> I think we have actually seen that shift in the cloud, so I think for a lot of people the cloud may be reducing costs or shifting from CAPEX to OPEX, but today what I see is it's about accessing innovation and that these clouds are often becoming an extension of their engineering organizations and you never know where that innovation is going to be able to occur. And so I may want an Alexa API for a voice-driven application, or access AIML from, say, Google. And so now I think multiclouds, multi-vendor, is driven by access to innovation and it's also about optionality. CFOs talk a lot about optionality and maintaining purchasing power and they'll often put a value on that, 10 to 15% value. Just having that optionality as innovation occurs I can take advantage of it. >> And the speed too, on the agility. >> Oh yeah. >> I mean, this is like, real competitive advantage. People are building management practices around encouraging versus discouraging experiments or tests. >> Well think about where we started this talk, is that, it was just 10 years ago where there was really one person, there was AWS EC2, and today there are a lot of choices and a lot of technology and innovation. The whole idea is, how do I easily access that? >> Well I want to get your perspective, since you're here, on, people might not know that Dave has an entrepreneurial background, done eight startups. Last one was sold to Cisco, so you're now in the big company with a great product, congratulations. >> Thank you. >> But customers have to be entrepreneurial. We were just talking about being agile, that's an entrepreneurial vibe or spirit, >> Right. >> and you're starting to see agile really be very tactically like entrepreneurs. You know, taking new territory, trying things, failing, iterating. This is kind of the dog whistle for entrepreneurship. >> Right. >> How can customers, Cisco customers, be more entrepreneurial with this new set of technologies from Cisco and the cloud? Because that's really what's happening. I got to refactor my existing resources and be entrepreneurial. How can a customer be entrepreneurial? What's your advice? >> Well, I probably have a bit of a jaded position today, but I would say that technology enables that agility because now I can start to have an abstracted access to some of these capabilities. So we talked about hard wiring into different environments, once I did that, I made that investment, and I could not be very agile. Today, whether it's things like cloud management platforms, or things like Kubernetes, it gives me that agility to develop and deploy anywhere. Things like data hub technologies, like SAP's Data Hub that says, now I have apps anywhere accessing data anywhere, I no longer have to hard wire everything, multicloud doesn't have to mean lifting and shifting or refactoring everything, I can now start stretching these configurations across multiple environments which gives me that agility to set it up and to change as things change. >> So, more creative thinking probably going to come to the table. >> Well, more creative thinking, but more agile abilities to implement your creative thinking. I think technology-- >> Very valuable solutions. >> Exactly. >> You know, you got to make money. >> Yeah, exactly. >> And fun. >> Yeah. >> Dave, thanks so much for coming on. Great to see you, congratulations. Dave Cope is senior director, he's talking about CloudCenter here among other things, at Cisco Live! Barcelona. This is theCUBE, I'm Jeff Furrier, Stu Miniman. We'll be right back with more coverage after this short break. (electronic music)

Published Date : Jan 29 2019

SUMMARY :

Brought to you by Cisco and its Ecosystem partners. Great to see you again. One of the core announcements, They have the and within your customer base and the industry. and so, everybody's talking about the cloud, And the DevNet Zone, which for theCUBE and the cloud, the cloud is not a one-vendor product. and a lot of applications moving to the cloud, So I got to ask you the question is that the cloud is not the cloud. I wonder if you could help us unpack a little bit so that you get a least common denominator. Yeah, and if you think about the old world, So, I got to ask you on the CloudCenter 5.0, the suite, and allow you to remediate and take advantage That's the workload manager and finally, the ongoing day two, day three management. Action Orchestrator, and the cost optimizer. The Action Orchestrator's interesting to me. and then you could expand clouds, apps, But the whole idea is, is the skillset. for every pairing of an app to a cloud, What's the status of the relationship and now starting to move into production but I got to ask you, you go back, that became the interoperability If that's the case, and you never know where that innovation I mean, and a lot of technology and innovation. people might not know that But customers have to be entrepreneurial. This is kind of the dog whistle for entrepreneurship. I got to refactor my existing resources and to change as things change. probably going to come to the table. to implement your creative thinking. Great to see you, congratulations.

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Mike Waas, Datometry | CUBE Conversation, December 2018


 

(light string music) Hi, I'm Peter Burris, and welcome to another CUBE Conversation. From our super duper studios, here in beautiful Palo Alto, California. Today we're going to get a chance to talk about database migration and database technology evolution as it pertains to Cloud computing. And to have that conversation, we've got Datometry here. Mike Waas is the CEO and Founder of Datometry. Mike, welcome back to theCUBE. >> Thanks for having us. Excited to be here. >> So, let's get the company update out of the way. What's going on with Datometry first? >> All right, well, quickly for everybody. We are a venture-backed startup in San Francisco, and we're taking on, if you will, the database market, this $40 billion behemoth. From a very unique angle. And that is, not yet another database, but we give IT leaders, for the first time, that opportunity to actually liberate themselves from the database vendor lock in. Take their applications the way they are today, written for a particular database, usually one of these legacy data warehouses. Take 'em to the Cloud just the way they are. Without the hassle of rewriting and reinventing their business. >> So, keep the applications that are creating value in place. Move the data and the structure associated with the data, so that it can be re-platformed to a new database manager, but still serve those applications and generate business value through those applications. >> Exactly, because the value really is in the application, not in the database. This is what enterprises have been curating and investing in for the last 10, 20, sometimes even more years. And so for them, going to the Cloud suddenly poses this huge problem of, do I really want to rewrite these applications? Just to end up with something that looks exactly like that in the Cloud now? So we allow them to do this at a fraction of the cost, the time, and the risk. >> So you're on the road talkin' with a lot of customers these days, >> That's right. >> about this challenge. What are you encountering? >> So it's very interesting to see how the Global 2000, and we're speaking primarily to the Global 2000, Fortune 500, are coming around now to really address this problem. And people are on kind of different trajectories and differently far along on this. And so there are a number of enterprises that are ready to pull the trigger. That have maybe another nine, 12 months of a runway on their data center right now. And they are really kind of looking for a tactical solution to get there. It's all or nothing. Very excited. Very great customer to work with. Then there are customers who are kind of still in the process of figuring it out. They know they have a little more of a runway. And they kind of get into the point of, well I understand what workloads probably would work in the Cloud, let's start with those. And so it's great for us to kind of work with these customers to help them understand, which are these workloads? How can you actually come up with a prioritized order of, this goes first, this goes next, and so on and so forth. And then, to some extent, my favorite are the ones that are really in the early stages of the journey. Because for them, it's really about getting kind of a familiarity, getting acquainted with all this. And so for them it's kind of an exploratory phase, it's kind of a lot of research, and trying to understand what they have today, and how it would map to the Cloud. And obviously, as you can imagine, they have a lot of questions in their mind. And so, as a company, we work with all three of these. And our product naturally allows all of them kind of to get a value out of this. At that very moment, right away. Especially without having to wait for two, three years of planning and rewriting and remodeling applications. >> Well let's leave that third group aside. Because one can spend about 20 years just trying to discover what they have. And instead look at the workloads. What types of workloads are candidates today for this type of an approach? Again, keeping the application relatively extant, relatively unchanged. Moving the data, and re-platforming it to a more modern technology. What kinds of workloads are especially open to this approach? >> So, first off, I have good news. And that is, it is way more than you actually would think. And, coming from a database background myself, for the last 20 years, 25 years, implementing databases. We database people have always very much looked at operations at optimizing the last iota out of the machine, et cetera. >> Mm-hmm. >> What we are seeing in the Cloud is really a fundamental change. It's no longer about millisecond parity, but it's about getting your data into the Cloud, and unlocking scalability, performance price performance ratio, the benefit that you get brand new hardware every coupla' months as a refresh. Continuous software updates and improvements. And so all of this suddenly changes the migration from kind of one to one, or one for one, and millisecond parity. To a real quantum leap. From on-premise, into the Cloud is a much different story. >> Well, let me impact that a little bit, because really, if I have a right, what you're saying is that in the old way of thinking about database management, with enormous amounts of tuning, the point was to try to get as much performance out of whatever hardware platform you were running on as you possibly could. Now, when we go to the Cloud, that constraint starts to go away. So we're not focused on getting the last iota of performance out of the hardware, we're focused on getting the last stretch or last stream of value out of the data in the application. Because the hardware constraint no longer obtains in the same way, have I got that right? >> Absolutely, yes. So it's really about IT running faster, figuratively, rather than running a particular workload faster on a piece of metal. And that really changes the equation, fundamentally. Because then, a lot of the workloads, coming back to your previous question, a lot workloads certainly benefit from going to the Cloud. And initially, when we started tackling the problem of data warehousing, I personally thought, it's probably going to be mostly about the analytics, about the downstream consumers of the data. But then very quickly, it turned out that ETL is very often such a, let's call it a complex, very involved process. That moving that wholesale to the Cloud, without having to undo it, and then reinvent it, and rewrite it, is just such a Godsend for the enterprise. And so, back to your original question, it's really workloads across the entire board. >> So, if I were to then think through the process, let's say that I'm a CIO and I'm thinkin' this process through, number one, by not having to focus on like-to-like, I'm changing my thought process. Because historically, it's been, oh, you can't move that database manager, because you're focused on that like-to-like kind of move, and you never get, as you said, that millisecond parity. So if you relax that constraint, now I can focus on, look, I'm just going to get it up there, and have it run, utilizing the more modern technology. I can go back over time and improve and tune the performance if I want to. But, day one, I'm not focused on the underlying hardware being the same. And the stack being the same. I'm just focused on the output and the outcome of using the application being the same. >> Exactly, and there is something very critical you just pointed on. That is, in a migration, in a kind of classic migration, what happens is, the moment somebody opens the hood on the current system, and says, "hey, we're re-platforming this to the cloud." There is a myriad of people coming out of the woodworks and saying, "hey, I have all these janitorial tasks I've been sitting on for the last five years." And so migration very quickly has that scope creep and turns into a huge furball of all sorts of unmanageable stuff. And that is why, I believe Gardner put it at 60 to 70% of migrations failing, because it's just spiraling out of control. What we give IT leaders is the ability to take these two things apart. Move, move first, move everything. Move right now. Move at an incredibly short timeline. And then afterwards, look at your application. And there's usually three categories. One of them is, run these forever. That's kind of your mission critical, but fairly established applications. Then there's a second category of well, we always wanted to rewrite this thing, we just never found time, and for all sorts of business reasons, we want to rewrite this. So modernize this at your own kind of, pace on your own dime. >> But on that one, just to interrupt for a second, your focus on modernizing, maybe the user interface, how the integration, how it gets, gathers data from other places. Making it faster, cheaper, simpler. You're not focused on modernizing the underlying hardware. >> Right, yeah, you're really looking at the business at this point. And that's the critical piece. And then the last category is stuff that, well, we should probably deprecate these applications anyways, and it's usually a much smaller group. But that separation of migration and modernization, that is what really resonates well with the IT leaders. >> Yeah, 'cause I mean at the end of the day, as you said, a lot of the people that come out of the woodwork are the people who have built their careers on tuning the database manager to a particular set of targets. And when you say, whoa, the target no longer is the operating constraint. The constraint now is, can we achieve the same outcome and we'll focus on improving it, or adjusting it, or changing it, later, based on the business needs. >> Exactly. >> Okay, so let's get now to the last one. This leads to a different way of thinking about your database manager. Whereas historically, database professionals have thought in terms of, to get this outcome, how much do I have to pay? When we think about the notion of digital business, data being an asset that can be combined and recombined, and applied, and copied, a lot of different ways, to create potentially derivative value, it sounds as though you're proposing that we can unlock a potential unlimited streams of future value out of data once we get it to a place where we're not worried about the impact on the underlying hardware. Have I got that right? >> Yeah, think of it as doing away with the data silos. It's not about getting your database into the Cloud, and then having it sit in the database, but really getting the data into the Cloud, and making it available to all the myriad of processing techniques and applications that Cloud service providers and third parties put out there. And having the ability to process your data with AI, ML, you name it, advanced analytics, et cetera. Without having to shovel it out of the database and back in every time you do that. And so, getting the data really there is kind of the holy grail for enterprise in the next five to 10 years, that's what they need to solve. >> Now, we've seen a lot of our clients are talking about 2019 being the year that they actually put their first strategic stake in the ground about how they're going to use Cloud. By that I mean, not the emergent, or the optimistic Greenfield stuff, or not moving personal productivity, but actually starting to think about those high-value, what we call HVTA, high value traditional applications, and starting to think about what role they're going to play. So as you look forward, where do you think this technology is in a couple of years, in terms of simplifying this whole process for enterprises? >> So, first off, 2019 I believe is going to be the year of the Cloud for the enterprise. >> Yeah, we do too, yeah. >> And it's been a long time coming, but finally I think we've reached critical threshold. And it's a wildfire out there right now. It's fantastic to watch. Now, taking this kind of technology that we're building and kind of spinning this quick forward, think of it a little bit like VMware for databases is what, one of our first prospects called it, once I explained what it is. And we first scratched our heads, like, hmm, I'm not quite sure how that kind of fits the description. But then we did some archeology and realized the parallels between these approaches. First off, what we do is virtualization. So, naturally there's a technical parallel there. But then when you look at today, Vmware doesn't make the money with the hypervisor. What they make the money with is all the functionality that they were able to layer on top of it. Dozens and dozens of V products. That's where the real value comes from. And similar in our environment, building that hypervisor today is great for that immediate shift to the Cloud, et cetera. But then long-term, there's a much larger value proposition. And that's really about functionality that can be layered on top of this. And think about it that way, we're creating a new geography, that didn't exist before. Where you had either functionality sitting in the application, and then copied across thousands of applications. Or try to shoehorn it into the database. And that usually didn't go so well either. So we give people, long-term, that whole vision of there's functionality in the space in between, that is much richer than actually a database, or the application itself. So that's where we go. >> All right, so I got one last question, Mike, and then I'll let you go. So, you mentioned earlier that there are certain workloads that people may be more willing to move, but it's not necessarily limited by technology. But, I'm a CIO, I get the Datometry diving rod, and I walk into my shop, and I start moving around. What class of applications is that stick looking at? Or what, is there a particular environment, or a particular machine, or particular database manager that the stick keeps pointing towards? >> We give you something way better than that stick. And that is, since we sit so low in the stack, we're agnostic to the application. And it really depends on what are the parameters of an application, et cetera, which we have no visibility into it. So what we give you is a system that we call Q-Insight. That allows you to run your workload logs from your existing data warehouse, for example. And simulate it through our system. And we actually tell you what would happen if you ran on one or the other database. And at the end of this process, we give you a scorecard. That lets you tease apart, what are the applications? That do one or the other thing. What are the features? What's the complexity that's in there? And we give people that at a high-resolution that they've never seen before. And that is the kind of, the stepping stone or the beginning, that's the rod, really. That allows people to select, okay, this application first, this next, and so on and so forth. And that is why I said at the beginning, I love talking to enterprises at the beginning of their journey, because this is where we already bring a huge benefit to the table. That they were really struggling with not having. And so, this is where the kind of circle closes. >> Wow, interesting stuff, Mike. So, once again, Mike Waas, the CEO of Datometry. We've been talking about database migration and new tooling and technologies for facilitating that and simplifying that in large organizations. Mike, thank you very much for being on theCUBE. >> It's been a great pleasure, thanks for having us. >> And once again, I'm Peter Burris, and this has been another CUBE Conversation. Until next time. (triumphant string music)

Published Date : Dec 17 2018

SUMMARY :

And to have that conversation, Excited to be here. So, let's get the company update out of the way. the database market, this $40 billion behemoth. Move the data and the structure associated And so for them, going to the Cloud suddenly poses What are you encountering? of the journey. And instead look at the workloads. And that is, it is way more than you actually would think. the migration from kind of one to one, out of the data in the application. And that really changes the equation, fundamentally. And the stack being the same. There is a myriad of people coming out of the woodworks But on that one, just to interrupt for a second, And that's the critical piece. a lot of the people that come out of the woodwork about the impact on the underlying hardware. And having the ability to process your data By that I mean, not the emergent, or the optimistic the year of the Cloud for the enterprise. for that immediate shift to the Cloud, et cetera. that the stick keeps pointing towards? And at the end of this process, we give you a scorecard. So, once again, Mike Waas, the CEO of Datometry. And once again, I'm Peter Burris,

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Siddhartha Dadana, FINRA & Gary Mikula, FINRA | Splunk .conf18


 

>> Live from Orlando, Florida, it's theCUBE, covering .conf 18. Brought to you by Splunk. >> We're back in Orlando, everybody, at Splunk .conf18, #splunkconf18. I'm Dave Vellante with my co-host Stu Miniman. You're watch theCUBE, the leader in live tech coverage. We like to go out to the events. We want to extract the signal from the noise. We've been documenting the ascendancy of Splunk for the last seven years, how Splunk really starts in IT operations and security, and now we hear today Splunk has aspirations to go into the line of business, but speaking of security, Gary Mikula is here. He's a senior director of cyber and information security at FINRA, and he's joined by Siddharta "Sid" Dadana, who's the director of information security engineering at FINRA. Gentlemen, welcome back to theCUBE, Gary, and Sid, first-timer, welcome on theCUBE. So, I want to start with FINRA. Why don't you explain, I mean, I think many people know what FINRA is, but explain what you guys do and, sort of, the importance of your mission. >> Sure, it's our main aspiration is to protect investors, and we do that in two ways. We actually monitor the brokers and dealers that do trades for people, but more importantly, and what precipitated our move to the Cloud was the enormous amount of data that we have to pull in daily. Every transaction on almost every US stock market has to be surveilled to ensure that people are acting properly, and we do that at the petabyte scale, and doing that with your own hardware became untenable, and so the ability to have elastic processing in the Cloud became very attractive. >> How much data are we talking about here? Is there any way you can, sort of, quantify that for us, or give us a mental picture? >> Yeah, so the example I use is, if you took every transaction that Visa has on a normal day, every Facebook like, every Facebook update, and if you took every Twitter tweet, you added them altogether, you multiplied it by 20, you would still not reach our peak on our peak day. >> (laughs) Hence, Splunk. And we'll talk about that but, Sid, what's your role, you got to architect all this stuff, the data pipeline, what do you... >> So, my role is basically to work with the webs teams, application teams to basically integrate security in the processes, how they roll out applications, how they look at data, how they use the same data that security uses for them to be able to leverage it for the webs and all the performances. >> So, your mission is to make sure security's not an afterthought, it's not a bolt-on, it's a fundamental part of the development process, so it's not thrown over the fence, "Hey, secure this application." It's built in, is that right? >> Yes. >> Okay. Gary, I wonder if you could talk about how security has changed over the last several years. You hear a lot that, well, all the spending historically has been on keeping the bad guys out the perimeter. As the perimeter disappears, things change, and the emphasis changes. Certainly, data is a bigger factor, analytics have come into play. From your perspective, what is the big change or the big changes in security? >> So, it's an interesting question. So I've been through several paradigm changes, and I don't think anyone has been as big as the move the Cloud, and... The Cloud offers so much opportunity from a cost perspective, from a processing perspective, but it also brings with it certain security concerns. And we're able to use tools like Splunk to be able to do surveillance on our AWS environments in order to give us the confidence to be able to use those services up there. And so, we now are actually looking at how we're going to secure individual AWS services before we use them, rather than looking to bring stovepipe solutions in, we're looking to leverage our AWS relationship to be able to leverage what they've built out of the box. >> Yeah, people oftentimes, Stu, talk about Cloud security like it's some binary thing. "Oh, I don't want to go the Cloud, because Cloud is dangerous" or "Cloud security is better". It's not that simple, is it? I mean, maybe the infrastructure. In fact, we heard the CIA, Stu and I were in D.C. in December, we heard the CIO of the CIA say, "The Cloud, its worse day is better than my client's server from a security perspective." But he's really talking about the infrastructure. There's so much more to security, right? >> Absolutely, and, so I agree that the Cloud gives the opportunity to be better than you are on PRAM. I think the way FINRA's rolled out, we've shown that we are more secure in the Cloud than we have been on traditional data centers, and it's because of our ability to actually monitor our whole AWS environment. Everything is API-based. We know exactly what everybody's doing. There's no shadow IT anymore, and those are all big positives. >> Yeah, I'm wondering how you've, what KPIs you look at when you look at your Splunk environment. What we hear from Splunk, you know, it's scalability, cost, performance, and then that management, the monitoring of the environment. How are they doing? How does that make your job easier? >> So, I think we still look at the same KPIs that Splunk advertises all the time, but some of the reasons, from our perspective, we kind of look at it in terms of, how much value can we give it to not just one part of the company, but how can we make it much more enhanceable part for everyone in the organization. So, the more we do that, I think that makes it a much better ROI for any organization to use a product like this one. >> You guys talk about the "shift left" movement. What is "shift left" and what is the relevance to security? >> Yeah so, "shift left" is a concept where, instead of looking at security as a bolt-on, or an add-on, or a separate entity, we're looking to leverage what are traditional DevOp tools, what are traditional SDLC pipeline roles, and we're looking at how we integrate security into that, and we use Splunk to be able to integrate collection of data into our CDCI pipelines, and it's all hands-off. So, somebody hits a button to deploy a new VPC and AWS, automatically things are monitored and into our enterprise search, I'm sorry, enterprise security SIM, and automatically being monitored. There's no hands-on that needs to be done. >> So, on a scale of one to five, thinking of a maturity model in terms of, in a DevOps context, five being, you know, the gold standard and one being you're just getting started. Where would you put FINRA on that spectrum, I mean, just subjectively? >> So, I'll never say that we're a five because I think there's always, >> You're never done. >> You're never done and there's always room for improvement, but I think we're at least a strong four. We've embraced those concepts, and we've put them into action. >> And so, I thought so, and I want to ask you from a skill standpoint how you got there. So, you've been around a long time. You had a Dev team and an Ops team before the term DevOps even came around, right? And we talk about this a lot, Stu. What did you do with the Ops guys and the Dev guys? Is it OpsDev or DevOps? Did you retrain them? Did you fire them all and hire new people? How did you go through that transition? >> Yep, that's a fair thing. I went to my CISO John Brady a couple of years ago and I told him that we were going to need to get these new skill sets in, and that I thought I had the right person in Sid to be able to head that up, and we brought in some new talent, but we also retrained the existing talent because these were really bright people, and they still had the security skills. And what Sid's been able to do is to embrace that and create a working relationship with the traditional DevOps teams so that we can integrate into their tools. >> So, it does include a little bit work even on our end to do where you kind of learn how the DevOps forces work, so you've got to do it on your own to first figure out things and then you can actually relate to the problems which they will go through and then you work through problems with them, rather than you designing up a solution and then just say, "Hey, go and implement it out." So, I think that kind of relationship has helped us and in the long run, we hope to do a bit better work. >> Yes, Sid, can you bring us in a little bit, when you look at your Splunk deployment, FINRA'S got a lot of applications, how do you get all those various applications in there? You know, Splunk talks about, you can get access to your data your way, do you find that to be the reality? >> Yes, to a certain extent, so... Let's take a step back here. So our design is much more hybrid-oriented. So, we use Splunk Cloud, but that's primarily for our indexers whereas we host our own sort of class receptor. All the data basically goes in from servers from AWS components, from on-prem, basically it flows into our Splunk Cloud indexers, and we use a role-based access management to actually give everyone access to whatever data they need to be looking at. >> Alright. The number of enhancements from 702, updates, the Cloud, Gar-Gar, is there anything that's jumped out that's going to architecturally help your team? >> So, I think one of the interesting things is the new data pipeline, and to be able to actually mangle that data before I get it into my Splunk indexers is going to be really really life-changing for us. One of the hard parts is that developers write code and they don't necessarily create logs that are event-driven. They don't have date-time stamps, they do dumps. So, I'm going to be able to actually massage that before it hits the indexers, and it's going to speed up our ability to be able to provide quick searches because the indexers won't be working on mangling that data. >> And how big of a deal is it for you? They announced yesterday the ability to scale storage and compute separately in a more granular fashion, is that a big deal for you? >> So, I actually, I remember speaking to Doug Merritt probably three years ago. >> You started this! (laughing) >> And I said, "Doug", I said, "I really think that's the direction that you need to go. You're going to have to separate those two, eventually, because we're doing a petabyte scale, we realized very early that that'd need to be done. And so, it's really really refreshing to see, because it's going to be transformative to be able to do compute-on-demand after that. Because now we can start looking at API brokers, and we can start looking at containers, and all those other things can be integrated into Splunk. >> Love having customers on like you guys, so knowledgeable. I have to ask, switch gears a little bit, I want to ask you about your security regime. We had a customer on yesterday, and it was the CISO who reported to him. He was the EVP, and he reported to the CIO. A lot of organizations say, "You know what? We want the CISO to be separate from the CIO. Cause it's like the, you know, the fox in the henhouse kind of thing. And we want that a little bit of tension in there." How do you guys approach it? What's the regime you have for... >> That is a fair question, and I've heard that from many other CISOs that have that same sort of complaint. And I think it's really organization-based. And I think, do you have the checks and balances in place? First of all, our CIO, Steve Randich, is extremely, he cares a lot about security, and he is very good at getting funding for us for initiatives to help secure the environment. But more importantly, our board of directors bring up security at every board event. They care about it, they know about it, and that permeates through the organization. So there's a checks and balances to make sure that we have the right security in place. And it's a working relationship, not adversarial at all, so, having our CISO John Brady report to Steve Randich, the CIO, has not been a hindrance. >> And I think that's a change in the last several years, because that regime that I described, which was, there was sort of a wave there, where that became common, and I think you just hit on it. When security became a board-level issue, and for every Fortune 1000, Global 2000 company, it's a board-level issue. They talk about it every board meeting. When that occurred, I think there was an epiphany of, "We need the CIO to actually be on this." And you want the CIO to be responsible for that. And the change was, it used to be, "Hey, if I fail, I get fired." And I think boards now realize that "failure" in security doesn't mean you got breached. >> Sure. >> You know. Breaches are going to happen. It's how you respond to them and, you know, how you react to them that is becoming more important. So there's much more transparency around security in our view. I wonder if you agree with that. >> I think there's transparency. And the other thing is is that you have to put the decision-making where it makes the most sense. Most of the security breaches that we're talking about are highly technical in nature, where a CIO is better able to evaluate some of those decisions, not all companies have a CEO that came from a technology train in order to be able to make those decisions. So, I think it makes more sense to have the CISO report to somebody in the technology world. >> Great, thank you for that. Now, the other question I have for you is, in terms of FINRA's experience with Splunk, did it start with SecOps and security, or was it, sort of, IT operations, or...? >> It did, it started with security. We were disenfranchised with traditional SIMs that were out there, and we decided to go with Splunk, and we made the decision that security was going to own it, but we wanted it to be a corporate asset from day one. And we worked our tails off to integrate, through brown bags, through training. So we permeated through the organization. And, on any given week, we pull about 35-40% of all of technology is using Splunk at FINRA. >> So, I'm curious as to, we heard some announcements today, I don't know if you saw them, about, you know, Splunk Next, building on that, Splunk for the line of business, the business flow, they did a nice demo there. Do you see, because security sort of was the starting point, and your mission was always to permeate the organization, do you see that continuing to other parts of the organization more aggressively now given this sort of democratization of data for the business lines, and... Will you guys be a part of that, directly? >> We hope so. We hope we are part of that change, too. I mean, the more we can use the same data for even business users that will help them, that would relieve a lot of, and they made this point again and again in the keynote, too, that, the It Ops and SecOps are already burdened enough. So, how do we make life easy for business users who actually leverage the same data? So we hope to be able to put these tools up and see if it can make any difference to business users. >> So, you guys have put a lot of emphasis on integrating with Splunk and AWS Cloud. You have a presentation later on today at .conf18 around the AWS Firehose that you have with Splunk. What's that all about? What's the AWS Firehose? How are you integrating it? Why is it important? >> So, it is streaming and it allows me to get information from AWS that's typically in something called the CloudWatch Logs, that is really difficult to be able to talk to. And I want to get it into the Splunk so I can get more value from it. And what I'm able to do is put something called a subscription filter on it, and flow that data directly into Splunk. So, Splunk worked with AWS to create this integration between the two tools, and we think we've taken it to a high level. We use it for Lambda, to grab those logs, we use it for VPC Flow Logs, we're using it for SaaS Providers, provide APIs into their data, we use it for that, and finally, we're going to be doing database activity monitoring, all leveraging this same technology. >> Love it, I mean, you guys are on the forefront of Cloud and Splunk integration, Cloud adoption, DevOps, you guys have always been great about sharing your knowledge, you know, with others, and we really appreciate you guys coming on theCUBE. Thank you. >> Thanks for having us. >> You're welcome. Alright, keep it right there, everybody. Stu and I will be back. You're watching theCUBE from .conf18, Splunk's big user conference. We'll be right back. (electronic music)

Published Date : Oct 3 2018

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Tarun Thakur, Rubrik Datos IO | CUBEConversation, Sept 2018


 

(uplifting music) >> Hello and welcome to this special CUBE Conversation. I'm John Furrier, here in Palo Alto at theCUBE studios for a special conversation with Tarun Thaker, general manager of Datos IO, part of Rubrik. Last time I interviewed you, you were the CEO. You guys got acquired, congratulations. >> Thank you, thank you, John. Very happy to be here. >> How'd that go? How'd the acquisition go? >> Excellent, excellent. I Met Bipul about August of last year and it was sort of perfect marriage waiting to happen. We were both going after the broader irresistible opportunity of data management. >> I've enjoyed our previous conversations because you guys were a hot, growing start up and then you look at Rubrik, if you look at the success that they've been having, just the growth in data protection, the growth in cloud, you guys were on with from the beginning with Datos. Now you got a management team, you got all this growth, it is pretty fun to watch and I'll see you locally in Palo Alto so it's been interesting to see you guys. Huge growth opportunity. Cloud people are realizing that this is not a side decision. >> No. >> It's got to be done centrally. The customers are re architecting to be cloud native. The on premises, we saw big industry movements happening with Amazon at VMworld announcing RDS on VMware on premises. >> Correct. >> Which validates that the enterprises want to have a cloud operation, both on premise. >> Yes. >> And in cloud. How has this shaped you guys? You have big news, but this is a big trend. >> No, absolutely. John, I think you rightly said, the pace of innovation at Rubrik and the pace of market adoption is beyond everybody's imagination, right? When I said that it was sort of a marriage waiting to be happened, is if you look at the data management tam it's close to 50 billion dollars, right? And you need to build a portfolio of products, right? You need to sort of think about the classical data center applications because on prem is still there and on premises is still a big part of spending. But if you look at where enterprises are racing to the cloud. They're racing given digital transformation. They're racing customer 360 experience. Every organization, whether it be financials, maybe healthcare, maybe commerce, wants to get closer to the end customers, right? And if you look underneath that macro trend, it's all this cloud native space. Whether it be Kubernetes and Docker based containers or it could be RDS which is natively built in the cloud or it could be, hey I want to now run Oracle in the cloud, right? Once you start thinking of this re architecting stack being built in the cloud, enterprises will not leap and spend those top dollars that they spend on prem if they don't get a true, durable data management stack. >> And one of the things I really was impressed when you Datos, now it's part of Rubrik, is you were cloud up and down the stack. You were early on cloud, you guys thought like cloud native. Your operations was very agile. >> Thank you. >> Everything about you, beyond the product, was cloud. This is a critical success now for companies. They have to not just do cloud with product. >> Correct. >> Their operational impact has to be adjusted, how they do business, the supply chains, the value chains. These things are changing. >> The licensing, the pricing. >> This is the new model. >> Yes. >> This is where the data comes in. This is where the support comes in. You guys have some hard news, Datos IO 3.0. What's the big news? >> John, as you said, we've been very squarely focused on what we called the NoSQL big data market, right? We, if you look at, you know you talked about Amazon RDS, if you go to the Amazon business, Amazon database business is about four billon dollars today, right? Just think about that. If you take a guess on number one data base in Amazon native, it's not Oracle, it's MySQL. Number two, it's not SQL Server, it's Mongo DB. So if you look at the cloud native stack, we made this observation four years ago, as you said, that underneath this was all NoSQL. We really found that blue ocean, as we call it, the green field opportunity and go build the next Veritas for that space. You know, with 3.0, Bipul likes to call it in accordance to his leadership, consolidate your gains. Once you find an island full of gold coins, you don't leave that island. (laughing) You go double down, triple down, right? You don't want to distract your focus so 3.0 is all about us focusing. Really sort of the announcements are rooted around three vectors, as we call it. Number one, if you look at why Rubrik was so successful, you know you went into a pretty gorilla market of backup but why Rubrik has been successful at the heart is this ease of use and simplicity. And we wanted to bring that culture into, not only Datos team, but also into our product, right? So that was simplicity. Large scale distributive systems are difficult to deploy and manage so that was the first part. Second part was all about, you know, if you look at Mongo. Mongo has gone from zero to four billion dollars in less than 10 years. Every Fortune 2000, 500, Global 2000 customer is using Mongo in some critical way. >> Why is that? I mean people were always, personally we love Mongo DB, but people were predicting their demise every year. "Oh, it's never going to scale," I've heard people say and again, this is the competition. >> Correct. >> We know who they are. But why is the success there? Obviously NoSQL and unstructured data's big tsunami and there's more data coming in than ever before. Why are they successful? >> Excellent. That's why I enjoy being here, you go to the why not the what and the how. And the why is rooted for why Mongo DB's so successful, is application developers. We've all read this book, developers are the king makers of the IT, not your IT and storage admins? And Mongo found that niche, that if I can go build a database which is easier for an application developer, I will build a company. And that was the trend they built the company around. Fast forward, it's stock that is trading at $80 a piece. >> Yeah. >> To four billion plus in market. >> Yeah and I think the other thing I would just add, just riffing on that, is that cloud helps. Because where Mongo DB horizontally scales-- >> Elastic. >> The old critics were saying, thinking vertical scale. >> Correct. >> Cloud really helps that. >> Absolutely, absolutely. Cloud is our elastic resources, right? You turn it out and you turn it down. What we found in the first, as you know in the last two to three years journey of 1.0, 2.0, that we were having a great reception with Mongo DB deployments and again, consolidate your gains towards Mongo so that was the second vector, making Datos get scale out for Mongo DB deployments. Number three, which is really my most favorite was really around multi cloud is here, right? No enterprise is going to really, bet only on one form of Amazon or one form of Google Cloud, they're going to bet it across these multiple clouds, right? We were always on Amazon, Google. We now announced Datos natively available on Amazon, so now if you have enterprise customers doing NoSQL applications in Amazon, you can protect that data natively to the cloud, being the Azure cloud. >> So which clouds are you guys supporting now with 3.0? Can you just give the list? >> Yep, yep. We supported Amazon from very early days, AWS. Majority of customers are on Amazon. Number two is Google Cloud, we have a great relationship with Google Cloud team, very entrepreneurial people also. And number three's Azure. The fourth, which is sort of a hidden Trojan horse is Oracle Cloud. We also announced Datos on Oracle Cloud. Why, you may ask? Because if you look at, again, NoSQL and data stacks in Cassandra, we saw a very healthy ecosystem building for Cassandra and Oracle Cloud, for obvious reasons. It was very good for us to follow that tailwind. >> Interestingly I was just at Oracle yesterday for a briefing, and I'm not going to reveal any confidential information, because it's all on the record. They're heavily getting to cloud native. They have to. >> They have to. There's no choice. They cannot be like tiptoeing, they have to go all in. >> And microservices are a big thing. This is something that you guys now have focus on. Talk about the microservices. How does that fit in? Because you look at Kubernetes, Kubernetes is becoming that kind of TCPIP moment for the cloud world or TCPIP powered networked and created inter working. The inter cloud or the multi cloud relationship? >> Correct, all the cloud native. >> Kubernetes is becoming that core catalyst. Got containers on one side, service meshes on the other. This brings in the data equation, stateful applications, stateless applications, this is going to change the game for developers. >> Absolutely. >> Actually now you have a backup equation, how do you know what to back up? >> Correct. >> What's the data? >> Correct. >> What's the impact? >> Yeah. So the announcement that we announced, just to cover that quickly, is we were seeing that trend. If you look at these developers or these DBAs or data base admins who are going to the cloud and racing to the cloud? They're not deploying OVA files. They're not deploying, as you said, IP network files, right? They want to deploy these as containerized applications. So running Mongo as a Docker container or Cassandra as a Docker container or Couch as a Docker container and you cannot go to them as a data management product as an age old mechanism of various bits and bytes. So we announced two things, Datos is now available as a Docker container, so you can just get a Docker file and run your way. And number two is we can also protect your NoSQL applications that are Dockerized or that are containerized, right? And that's really our first step into what you're seeing with Amazon EKS, right? Elastic Kubernetes Service. If you saw NetApp announced yesterday the acquisition of Kubernetes as a service, right? And so our next step, now that we've enabled Docker container of Datos, is to how do we bring Kubernetes as a service on top of Docker because Docker to deploy, orchestrate, manage that by itself is really still a challenge. >> Yeah containers is the stepping stone to orchestration. >> Correct, correct. >> You need Kubernetes to orchestrate the containers. >> That is correct, that is correct. >> Alright so summarize the announcements. If you had to boil this down, what's the 3.0? >> So if I were to sort come back and give you sort of the headline message, it is really our release to go crack open into the Fortune 500, Global 2000 enterprises. So if you remember, 60% of our customers are already what we call it internally, R2K, global 2000 customers so Datos, 60% of our customers who are large Fortune 500 customers. >> They're running mission critical? >> They're mission critical, no support applications. >> So you're supporting mission critical applications? >> Absolutely, some of our biggest customers, ACL Worldwide, one of the largest financial leading organization. Home Depot, that we have talked about in the past, right? Palo Alto Networks, the worlds largest cloud security networking company, right? If you look at these organizations they are running cloud native applications today. And so this release is really our double down into cracking open the Global 2000 enterprises and really staying focused at that market. >> And multi cloud is critical for you guys? >> Oh, absolutely. Any enterprise software company without, especially a data company, right? At the end of the day, it's all about data. >> Tarun, talk about why multi cloud, at some point. I'd love to get your expert opinion on this because you know Kubernetes, you see what's coming around the corner with service meshes and all this cool stuff because it impacts the infrastructure. With multi cloud, certainly what everyone's asking about, hybrid and multi cloud. Why is multi cloud important? What's the impact of multi cloud? >> Great question, John. You know, I think it's rooted in sort of three key reasons, right? Number one, if you look at what enterprises did back in the day, right history repeats itself, right? They never betted only on IBM servers. They bought Dell servers, they bought HP servers. Never anybody betted only on ESX as the virtual hypervisor platform. They betted on KBM and others, right? Similarly if you look at these enterprises, the ones that we talked about, Palo Alto Networks, they're going to run some of the applications natively on Amazon but they want DR in Google Cloud so think about a business use case being across clouds. So that's the one, right? I want to run some applications in Amazon because of elasticity, ease of use, orchestration but I want to keep my DR in a different site but I don't want to a colo, right? I want to do another cloud, so that's one. Number two is some of your application developers are, you know, in different regions, right? You want to enable sort of different cloud sites for them, right? So it's just locality, would be more of a reason and number three which is actually, probably I think the most important, is if you look at Amazon and what they have done with the book business, what they've done with others, e-commerce organizations like eBay, like Home Depot, like Foot Locker, they're very wary of betting the farm on a retail organization. Fundamentally Amazon is a retail organization, right? So they will go back, their use cases on Google cloud, they'll go back their use cases on Azure cloud so it's like vertical. Which vertical is prone or more applicable to a particular cloud, if that make sense? >> And so having multi vendors been around for a while in the enterprise, so multi vendor just translates to multi cloud? >> There you go, yes, yes. >> How about what's goin' on with you guys? Next week is Microsoft Ignite, their big cloud show from Microsoft. You guys have a relationship with them. In November you announced a partnership. >> Correct. >> Rubrik and you guys are doing that, so what's going on with them? You're co-selling together? Are they joint developing? What's the update? >> Ignite, so Microsoft, I'll give an update on Microsoft and then Ignite. As you know, John Thompson is on our board and you know fundamentally the product that we have built, Azure team, working with them, we have come to realize that it's a great product to bring data to the cloud. >> Right. >> And we have a very good, strong product relationship with Microsoft, we have a co-sell meaning their reps can sell Rubrik and get quota retirement, that's massive, right? Think for both the companies, right? And companies don't make those decisions, John, lightly. Those decisions are made very strictly. >> Quota relief is great. >> It's huge. >> It's a sales force for you guys. >> Exactly, yep. For us, specifically on Ignite, with this release we announced Azure. We worked very closely with the Azure storage division. When we pitched them, hey we are now, Datos is available on Azure, the respect that we got was amazing. We had a Microsoft quote in our press release. At Ignite next week we have dedicated sessions talking about NoSQL back ups on Microsoft, natively being protected on Azure Cloud. It's good for them, good for us, huge announcement next week. >> That's good. You guys have done the work in the cloud and it's interesting, early cloud adopters get some dividends on that. Just to summarize the chat here, if you had to talk to customer who's watching or interested and sees all this competition out there, a lot of noise in the industry, how would you summarize your value proposition? What's the value that you're bringing to the table? How do you guys compete on that value? Why Datos? >> Perfect, thank you. It's, again, simple order in one to three. Number one, we're helping you accelerate journey to the cloud. Right, you want to go the cloud, we understand Fortune 500 enterprises want to race to the cloud. You don't want to race without protection, without data management. It's your data, it needs to be in your control so that's one. We're helping you race to the cloud, yet keeping your data in your hands. Number two, you are buying a truly cloud native software not a software that was built 20 years ago and shrink wrapped into cloud. This is a product built into technologies which are cloud native, right? Elasticity, you can scale up Datos, you can scale down Datos, just like Amazon resources so you're truly buying an elastic technologies rooted data management product. And number three, you know if you really look at cloud, cloud to you as a customer is all about, hey can I build, not lift and shift, cloud native. And you're adopting these new technologies, you don't want to not think about protection, management, DR, those critical business use cases. >> And thinking differently about cloud operations is critical. Great to see you Tarun. Thanks for coming on and sharing the news on Datos 3.0, appreciate it. I'm John Furrier, here in Palo Alto Studios with the general manager of Datos IO, now part of Rubrik, formerly the CEO of Datos, Tarun Thaker, thanks for watching. I'm John Furrier, thanks for watching theCUBE. (uplifting music)

Published Date : Sep 20 2018

SUMMARY :

Hello and welcome to this Very happy to be here. and it was sort of perfect the growth in cloud, you guys were on with The on premises, we saw big want to have a cloud operation, How has this shaped you guys? And if you look underneath is you were cloud up and down the stack. beyond the product, was cloud. the supply chains, the value chains. What's the big news? So if you look at the cloud native stack, "Oh, it's never going to Obviously NoSQL and And the why is rooted for Yeah and I think the The old critics were saying, What we found in the first, as you know So which clouds are you Because if you look at, again, NoSQL because it's all on the record. they have to go all in. This is something that you This brings in the data and you cannot go to them Yeah containers is the stepping stone orchestrate the containers. If you had to boil this So if you remember, 60% of They're mission critical, If you look at these organizations At the end of the day, on this because you know Kubernetes, is if you look at Amazon goin' on with you guys? and you know fundamentally the Think for both the companies, right? the respect that we got was amazing. if you had to talk to cloud to you as a customer is all about, Great to see you Tarun.

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Shay Mowlem, Rubrik | CUBEConversation, August 2018


 

(dramatic music) >> Welcome to this special Cube Conversation here in Palo Alto, California. I'm John Furrier here with Shay Mowlem, Senior Vice President of Product and Strategy at Rubrik here in theCUBE Talk. Thanks for coming in today, great to see you. >> Pleasure, John, pleasure to see you. >> So the thing is, you joined Rubrik, Senior Vice President, last time we spoke to you in theCUBE, you were at Splunk. And then you did a stint at Mulesoft, famous public company, sold to Salesforce for massive amounts of money. Now you're here at Rubrik, thanks for comin' on. What's the story, what happened? >> Well, you know, Bipul, our founder and I, met a few years ago, we were introduced. I guess it was about two and a half years ago. I was running product manager and product marketing at Splunk at the time. And he just impressed me with his vision of what he was trying to do through Rubrik. The company was significantly smaller than it is today. And talked about his vision to really disrupt this 30 billion dollar market. And do it in a way that was very cloud-based, revolutionary. Allow companies to extract much bigger value out of this secondary storage arena. I thought, wow, sounds exciting. But at the time, I was just about to take a bigger role at Splunk, my timing was off. So it didn't work out, but we kept in touch. And we touched base again earlier this year. And I was just so impressed by what he had accomplished with Rubrik. In less than four years from zero to 300 million run rate. The executives that he assembled around the company, the progress that the business had made, the customers, the expansion into cloud arena, the innovation. It was just one of those opportunities you can't walk away from, and so I jumped on it. >> It's a classic Silicon Valley enterprise story. If you look at, he's been on theCUBE, so the folks watching, check out theCUBE video on Youtube or thecube.net. Bitpul, CEO, Founder of Rubrik, great interview. But it's interesting, I mean there's a lot of money thrown at Rubrik. They're growing like crazy. It's the classic rocket fuel going after the story. But there's a unique product angle that I think's interesting. And you're in charge of products and technology for the company. But you've also had a journey in the enterprise. Splunk was a very successful company. Mulesoft, very successful. Saas company sold to Salesforce. Huge tower in San Francisco. There's a new, kind of, generation shift happening with cloud computing that's forcing enterprises to change their infrastructure. And this is beyond just backup and other things. >> Yeah. >> This is a generation, once in a generation shift. >> Yes. >> In BTB, how has it changed things? And you've seen a lot of the enterprise action over the past decade or so and more. But right now, it's more than ever. What's the big shift? And I'll say, cloud force is a lot of change. What's the impact to the customer? >> You know, I think there are two phases to that. There's one that we are serving a market, this backup recovery market, represents a massive area of investment for companies. I've seen stats that suggests that there's 6x as much spend on storage infrastructure for the secondary arena than there is for production grade systems. But yet, this market just hasn't seen innovation since data domain. >> So tons of money, but nothing happening. >> Nothing happening. So we came in initially with a whole new, very customer centric approach, that delivered all of the complexity that this market had seen before, shrink wrapped into a modern era software platform running on commodity hardware. Our customers can be up and running in less than an hour. They can archive and leverage the cloud. And so it's driving both TCO benefits, agility of the business, and allowing them access to move workloads to the cloud, manage the cloud in ways that they'd never seen before. And so I think, certainly that has been one big part of the success of Rubrik. But I think, more broadly on the cloud, we're seeing many companies are really in a hybrid mode. They are moving from on-prem, they're leveraging MSPs, they're starting to build certain businesses in the cloud, and the ability to manage all that centrally, and in a way that is governed properly and allows them to extract real value from it, is something that's really resonating for our customers. >> What was the reason why you joined Rubrik. I mean, everyone has a reason. >> Obviously, you met Bitpul, you guys keeping in touch. Was it the team, was it the technology? What was the one thing that you were attracted to, that put you over the top? >> One thing, I've got so many. >> The most important thing. >> You know, I think I'm going to force you with three answers on that one. >> I'm supposed to ask you to rank them by one two and three. >> Alright, sounds good, I'll end with the last one on the product. >> Alright. >> I fell in love with Bitpul, quite honestly. I mean, remarkable guy, quite humble. Such tenacity, such a focus on customers. They team that he's assembled, to me, was just so paramount. I wanted to be part of this organization. And honestly, I'm humbled to be sitting around the table with folks like Murray Demo, who's our CFO, and Mark Smith, our head of sales from Arista, you know, Kara Wilson, our CMO. And we just keep bringing these incredible individuals to the company and the org. I'm truly humbled to be sitting around the table with them. So that excitement by the way, goes all the way down. The folks that have been hired into the organization are quite remarkable. But the thing that really, from a product perspective, that really is exciting to me, is that, not only are we disrupting this 40 billion dollar market in a way that's really connecting for our customers, we're doing it in a way that is thinking ahead. We're not treating this backup arena as some blob that's going to sit on tape somewhere. We're building it as part of an integrated management platform that then allows our customers to extract higher value services and insight from that in a way that they've never seen before. So radar is, we've had some incredible innovation over the last four months that I've been with the company. With the release of Rubrik Alta 4.2, the new product Radar for Ransomware protection. We've talked about our AWS competency and advancements there. But Radar is an example of a service that we're building on top of this data management platform that delivers higher value for our customers. And I am so excited about the exponential growth in value that we're going to deliver to our customers as we continue to deliver more of these services. >> Yeah, get the technology, got the great team. Yeah, the code of market is going to be interesting. With cloud, you've got marketplaces, you've got consumption by the users, the customers if you will, on your end, is changing, I think Saas is being a big part of it. How has the product road map shifted from classic old school product to now? Because it has to be a service. This service is out there, still commodity hardware. Software's driving the value. That's where the hardware gets sold. That's where the cloud gets sold on. It used to be the other way around. Your hardware drove what you can do with software. So that's a been flipped. >> Yes. >> How are you guys working that in the equation? Software first, cloud first? I mean, how do you explain that to customers? >> Well we're always a software company. And we built Rubrik as a very modern era expandable platform that runs on commodity hardware. And can archive and move workloads to the cloud at its core. I mean, our founders came from companies like Google and Facebook, and had really come from this world. And so, our customers were able to get that value quickly. And I think that was a big part of what attracted them to Rubrik. But if you really fast forward into the future, our vision is to have a ubiquitous centralized data management platform from which our customers can govern, manage, and establish rules that govern all of their applications that they protect across cloud boundaries, across private clouds, traditional infrastructure, cloud workloads, and we really think that's connecting for our customers. >> So about the product road map. Obviously, you're in charge of product and strategy, so you have a great market entry, the success has been documented. You guys have been one of the fastest growing companies in Silicon Valley the past couple of years. I've seen the success. You always have a big party at VM world. Your big show there, lookin' forward to this year. >> Going to happen again this year. (laughing) >> I heard there's a big performer there coming. Last year, it was great to see the Warriors there. So, but product is interesting. 'Cause at your start up, you want to have a beachhead, secure a core positioning, and then look at, kind of holistically, what the customers might want. >> Yeah. >> Can you share some insight into what that product roadmap is? And how are you guys fortifying your core and what are you adding onto the roadmap? >> Yeah, you know, the first thing that we did when we came out, was to provide this capability to protect your data and make it really easy to use, archive to the cloud, and we focused on the VMware and hypervisors, and it was very well received. And over the years, we've expanded to support other areas, other data, other applications. And so our strategy, certainly is going to continue to do that with the vision of protecting all of our customer's applications and data, regardless of where they reside. Whether they are traditional infrastructure applications running on PRIM, in private clouds, or new modern architectures that are running in the cloud. The ability to manage all of that. And that's certainly going to continue to be one of the directions of the roadmap strategy. The other is, as I mentioned, we're not really looking at these protected images as black boxes or tape images. We're going to enable our customers to extract value out of them in a way that they haven't seen before by introspecting this data and revealing insights from it. >> What's the current situation? So why can't they get that today? >> Well I think, typically, these images are stored in a proprietary blob form. And you can't really see much in there. >> You can't unlock it at all. >> You can't unlock it. And you can't really know much about what's even in the black box. And so, from the beginning, we started capturing meta-data that allows customers to classify this data and get insight into, well what applications are actually running in this particular snapshot. And so we continue to extract that level of value that is really connecting for our customers in allowing them to resurrect, move workloads, introspect for compliance reasons or otherwise in ways that, I think, are just really important. >> Yeah, things like GDPR for instance, alone. It gives it as a great use case. >> Absolutely. >> Alright, so what's the big picture? If you had to go talk to your friends and say, hey I joined Rubrik. And they say, I've never heard of Rubrik, what do they do? You don't say backup company, you say data company. How do you describe the company? >> I talk about a company that's providing data management for non-production systems. And allowing customers to extract value in ways that they haven't seen before. And I think, candidly, John, I have been very fortunate to work with some great companies. I have never seen an opportunity as exciting and as big as what Rubrik represents. It's just so important to our customers. Everybody has to protect their apps. And we're able to do it an a way that's going to allow them to extract so much more value. >> And what was your official start date? You started a couple months ago? >> April first. >> April first, four months roughly, yeah. >> Exactly, thrilled. >> And your impression, as you walk in. What's the DNA, what's the vibe of the company? If you had to describe the DNA of the company. >> You know, I'm really thrilled. I am really thrilled to be part of this organization. There's a deep sense of culture. One of the things that attracted me early on was there was an article written about Bipul talking about radical transparency. Open board room meetings, I'd never seen that before. And you know what it's about? It's about employee empowerment, he is so committed to that. To making sure that we are able to set everybody up to deliver their best in the organization. And I think it's spot on. It's why we're innovating so quickly. It's why we're attracting such top talent at all levels of the organization. And it's why I'm so confident about the future of this company. >> That's great. And you know, one of the things too that I want to get your thoughts on. Because you see in cloud disrupt a lot of things, and a great opportunity for you guys. You know, we're seeing it out there, and we talked to end-user enterprises. That the common answer is, you know clouds, that we got to go there. But the one thing that's interesting, is they all say, no matter what we do, when we talk about cloud for them, it makes them change their infrastructure. >> Yes. >> On premises, and what they do in the cloud. So it's a rethinking of things. So that's one. So that's opening up new markets. So question for you we have is, as you guys look at new markets, things like public sector for instance. We're seeing, I wrote a story today, it's looking like Oracle is challenging Amazon for the Department of Defense Deal. So public sector and global public sector. Not just in United States is a very interesting market. How are you guys doing in say that market? I know you're strong in the enterprise, but what's the sector angle? You guys competing there, you winning, what's the story? >> We are, and I would say there are multiple motions in addition to the public sector example. We're seeing a lot of Global 2000 organizations moving to manage service providers. And so that's an example of a private cloud model that really works for a lot of folks in federal organizations as well. Really looking to have a tenant, well-secured service model for their various agencies. And that is very aligned with what we're doing. In fact, in our Alta 4.2 release, we talked about Envoy that really advances how service providers can, and manage service providers even within organizations, can actually enable more self servicing capability in that regard. We see these varying segments. >> So you see public sector as an opportunity for you guys? >> No doubt. In fact, if you look at the rubric customer base today, it really spans the gamut of markets across the board, including public sector and state local agencies as well. >> Well we know you got a great relationship with Amazon Web Services, AWS. You're a competency partner with them, which is the highest award or level you can get. What is your relation with the other clouds, Google, Microsoft, Alibaba, and others? How do you guys relate to those other clouds? >> Our customers run on all platforms. And Rubrik does have a relationship with Microsoft, certainly. In fact, we have a co-sale agreement with them. We support Ajar at a relatively deep level. Same thing with Google Cloud. We enable our customers to. >> You're agnostic on cloud, basically. >> We are agnostic, and the point is, I think every one of these cloud platforms has their own unique angle and value, and we want to enable our customers to really leverage the platform of their choice. >> So a lot young people are lookin' at career choices. And some of the jobs are out there that haven't even been invented yet. At school starts to figure out curriculum, starting to see computer science. Women in tech is booming. You're seeing a lot of different, new kinds of jobs around data science, for instance. What do you advise young people, who are either in high school or college, who are thinking about careers? You don't have the classic, I'm going to be a software engineer. You could be a software developer, software artist, there's different jobs in management, marketing. All kinds of different scopes. What's the current track that you would recommend people to explore if they're interested in getting in tech? >> You know, I think it's remarkable to me to see how the internship programs have evolved. And how active they are. I was initially recruited into Oracle directly out of college. It was a very regimented process of recruiting from college. Well now you've got these internships. And I tell you, some of the interns that have worked with companies that I have been a part of just impress the hell out of me. So that's a great way to get in, to see what's about, and to have an opportunity to add value. And every single time one of those interns does something remarkable, and it happens all the time, there is an offer on the table for them to come back, too. So I think that's a very good way with many of these organizations to get in. >> I mean, it's so interesting. We do a lot of interviews. And there's no classic cookie cutter job anymore. I think you're starting to see interdisciplinary opportunities that are coming up. Some computer science, little bit of sociology, or business mixed, it's very interesting. Almost an alchemy of different projects out there that people can get involved in. >> Absolutely. >> Open source certainly is a big one. >> And it's fun because when we get new college grads, we just give them the opportunity to do a lot of different things in rotations. And that helps them also sort of get a sense of where their passion lies and what they want to do. And it's exactly the right thing to demand as you're coming into the workforce. >> It's interesting, at Google Cloud, I was talking with some folks over there. And you know, the women in tech conversation, and opportunity recognition and to level up. So many new opportunities that anyone of any gender or race can come in and quickly level up. >> Yes. >> 'Cause it's so new, the technology with Cloud. It's kind of interesting. >> Yes, I mean, I think it all comes down to your personal ability and commitment and work ethic and drive. And there's no end in sight to what's possible. >> That's right, well thanks for coming on theCUBE. Great to see you, and congratulations on your new role at Rubrik. Great company, right down the street here in Palo Alto. Rubrik, new Senior Vice President of Product and Strategy here inside theCUBE. For Cube conversation, I'm John Furrier here in Palo Alto in our studios. Thanks for watching. (dramatic music)

Published Date : Aug 9 2018

SUMMARY :

Welcome to this special Cube Conversation here So the thing is, you joined Rubrik, And I was just so impressed by what and technology for the company. What's the impact to the customer? for the secondary arena than there is and the ability to manage all that centrally, What was the reason why you joined Rubrik. Was it the team, was it the technology? You know, I think I'm going to force you with the last one on the product. And I am so excited about the exponential growth Yeah, the code of market is going to be interesting. And I think that was a big part You guys have been one of the fastest growing companies Going to happen again this year. I heard there's a big performer there coming. And that's certainly going to continue to be And you can't really see much in there. And so, from the beginning, we started It gives it as a great use case. And they say, I've never heard of Rubrik, what do they do? And allowing customers to extract value What's the DNA, what's the vibe of the company? I am really thrilled to be part of this organization. That the common answer is, you know clouds, for the Department of Defense Deal. And that is very aligned with what we're doing. it really spans the gamut of markets across the board, Well we know you got a great relationship And Rubrik does have a relationship We are agnostic, and the point is, And some of the jobs are out there You know, I think it's remarkable to me And there's no classic cookie cutter job anymore. And it's exactly the right thing to demand And you know, the women in tech conversation, 'Cause it's so new, the technology with Cloud. And there's no end in sight to what's possible. Great to see you, and congratulations

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Tracey Newell, Informatica | CUBEConversation, July 2018


 

(futuristic music) >> Welcome back everybody, Jeff Frick here with theCUBE. We're having a CUBE conversation in our Palo Alto studios, we're waiting for the crazy madness of the second half conference season to begin but before that it's nice to get a little bit of a break in the action and we can have people into our studio in Palo Alto. We're really excited to have our next guest really adding to this journey that we've been kind of watching over a course of many years with Informatica, she's Tracey Newell she's the newly announced President, global field operations from Informatica, Tracey great to meet you. >> Yeah nice to meet you. >> Absolutely. So we've following Informatica for a long time, I think our first visit to Informatica world was 2015 back when it was still a public company, I think it was Info which still has this legacy, that's the hashtag for this show. >> It certainly does. >> Which is kind of funny cause it's not really a stock ticker anymore. So it's been quite a journey and really well timed with kind of the big data revolution. You joined the board a couple years ago. >> I did in 2016. >> But you just decided to leave Mahogany Row and take off the board outfit and jump in and get on the field and get dirty. So why did you decide to get into the nitty gritty? >> Yeah so I joined the board because I really believed in the mission so. Digital transformation is something that's real, it's a boardroom discussion. Every enterprise and government around the world's trying to figure this out and so I wanted to be part of that and I've had a front row seat for a couple of years. >> Right right. >> I'm not one to sit on the sidelines for very long and I thought this is just too much fun and I want to get in the game so I asked to step down and I've recently joined as a president of Global Field ops. >> Great so your background is a little bit of confusion due to history, a lot of sales, you've been running sales for lot different companies, been in the valley for a while. But sales is really under you so you haven't really left your sales hat, that's just part of now a bigger role that you're going to be doing with Informatica. >> Yeah that's right, it's a bigger and broader role, but my favorite thing is running sales organizations. So I've done other things too, I've run operations, and customer success, but I was thrilled to join and also run professional services as well cause that's so important to the delivery and for our customers. >> So you'll write the digital transformation, it's the hop topic, it's what everybody is talking about, and it's true and as Informatica is in the middle of it, data is such a big piece of the digital transformation as everybody, we used to joke, there are no companies except software companies. I think we're taking it to the next step, now there are no software companies, really everybody should be a data company, and Informatica is sitting right in the middle of that world. No that's right, yeah data is the new currency, it's become of the most important assets for enterprises, everyone's trying to transform, they're trying to disrupt, they're trying to take on the leader or they're trying to keep their lead. And they need all their information throughout their organization in order to do that and so you know one of the stories hat I really like, Graham Thompson's our CIO and he talks to lots of CIOs and he'll use this analogy in that you know he'll say does your CFO have good containment strategy around their most important asset, and that's revenue. Does your CFO, does he or she know what the data is and inevitably the CIO will say of course. Well that's great does he know or she know how they're spending the money and who's spending the money? Do they have controls and compliance and security around that and of course the answer is yes yes yes and yes. And it inevitably turns to the CIO to say well if data is your most important asset, if that truly is the currency in your organization, do you know where all of your data is? And the answers always no. And there's lots of reasons for that, it's most enterprises have hundreds if not thousands of databases and shadow IT projects everywhere. But if the answers no then how do take advantage and leverage that information to the companies advantage? How do you control it, how do you have compliance and that's where we come in. >> So what's the Informatica special sauce? What's the secret sauce that you guys can bring to the party that nobody else can? >> Yeah so I think inevitably that it would be the platform so our intelligent data platform is really important to the enterprise. The CIOs that I've been meeting with for the last decade have said you know I can't have ten widgets that are all solving a similar problem cause it's just too expensive. I need the bet with the leader in the space and so what we're doing to provide that for enterprises is really important and yet at the same time, you've got to be the best at what you do, you can't just be comprehensive but you have to have best debris technology. We're spending 17 cents of every dollar in r&d and we're so focused on just this one thing, our mission is to lead in digital transformation for the large enterprise and we've been doing this for 25 years so we've spent billions of dollars at making sure our customers are invested in us and that we protect that investment. >> Right. So what is your charge is as you're starting your new role I think the press release just came out a couple days ago. You know what does O'Neil say to you, you know we want you, here's where we want you to go take down that next mountain, what are some of your short term priorities, what are some of your longer term priorities? >> Yeah so we have a great opportunity in front of us. So stating the obvious I'm here to drive growth and expansion both in market share opportunities, we have over nine thousand customers globally and yet we all know that there's a tremendous opportunity to continue direct market shares. This is a global phenomena and yet our largest customers we have 85 of the Fortune 100, they certainly need a lot of support and we're here to help provide that leadership. And we do a lot of best practice sharing, we do a lot around helping customers on their journeys cause we see these themes given that we do work with the largest companies around the world. >> And I'm sure you're going to be getting on a plane and meeting with a whole bunch of customers over the next, over the next several weeks and months but was there something from your board position that you could see was a consistent pattern that you really see an opportunity for growth, kind of an unexploited opportunity as people are going through this digital transformation cause we talk all the time, it's how do I get started and you know I have small projects to give me early success and kind of those types of conversations but clearly we're kind of beyond the beginning and we should be starting to move down the field a little bit. >> Yeah certainly. So we work with all the global SIs and we won't ever try to take their place you know Insentrum, Delite, Capgemeni, Cottonsmith, they're tremendous at what they do and we partner with them very well. But we've absolutely seen consistent themes as we work with these big enterprises, I mean we've seen Coca Cola work on delivering new packaging for the World Cup where they drove exponential sales and they wanted to use the power of all of their data. The data in the Cloud, the data that they have on premise, the data in all the SAS applications and that's where we come in and really help them, helping them to leverage all of their information and to do that in an intelligent way and so we've seen several patterns emerge how customers can get started and we've created a series of workshops and summits and specialists that we we can sell on a pro forma basis in helping customers figure out where those quick fixes are. There's a couple of key big buckets, we see most large enterprise moving from on premise to Cloud and they're trying to figure out a a migration strategy so we help a lot there. Most customers are trying to figure out how to get closer to their customers so we do a lot of work around customer intimacy. Intimacy could be driving the top line, cross sale, up sale, or even customer retention. B&P Paraboss did a lot of work with us there around getting closer to you know in their wealth practice. And then we do quite a bit around governance as you would expect. That's a hot topic with GDPR again if you can't say you know where all your data is well then how can you be compliant? >> Right how can you delete me? >> How can you delete me if you don't know where your data is. There's a number of practices that we've set up and we'll do some not for fee consulting work to help customers try and figure this out. >> Yeah clearly when we first met Informatica in 2015, you know the Cloud was moving, the public Cloud, but it wasn't near what it is today. And I guess you guys just had a recent announcement, Google Cloud Next is coming up in a couple of weeks and so you guys are now doing some stuff with Google Cloud? We are yeah so we're pretty good listeners I think that's important if you're going to be a business partner to your clients you got to know what they want and one of the things that clients have said to us is we need you to partner with our partners. You know the days of proprietary and sole source, you know we're going to be everything to you without working with anyone you know those days are over. And so the key Cloud partners our customers have asked us to work with include Amazon, Google, Microsoft, Azure, so you're right last week we did make an announcement that we've done deep integration and we're spending our r&d dollars for customers that are investing with Google to make those investments more valuable and we announced API management and integration with Google make that easy for customers so. Informatica world we announced native integration in our Ipass platform for Microsoft so over and over again you'll hear us continue to do more with the the partners that our customers want us to and that's a win win for everybody. >> Its just so funny too because when people talk about a company like say Coca Cola which you brought up they talk about it like it's a company. No it's like not a company, it's many many companies, many many projects, many many challenges you know it's not just one entity that has a relationship with one other entity. >> That's right. >> But the other thing I think is interesting times and Coke's a good example or Ford or pick many old line industrial companies that used to have distribution right and what was the purpose of distribution is to break bulk is to communicate information and to get the product close to the customer. But the manufacturer never knew what happened once they shipped that stuff off into their distribution. Now it's a whole different world, they have a direct connection with their in customer, they're collecting data from their in customer, and so they have a relationship and an opportunity and a challenge with that they never had before. They just sent it off to the distributor and off it went and hopefully it doesn't come back for repair. (laughing) >> No that's right but you're exactly right, and that's the challenge that customers are facing. I don't care if it's a customer in the mid market or it's a customer in large enterprise or if it's a government organization. They need to know all aspects of their customer partner supplier information and how to communicate globally if they're going to drive disruption. And one of the CIOs of a Fortune 500 made a comment that we decided that we were going to disrupt ourselves before someone else disrupted us. And that's, that's my comment on why this is a board level discussion, it's super important, and we can help solve those problems. >> It's funny Dave Potrick one of my favorite executives used to be the number two guy at Charles Schwab and I remember him speaking when they went to fix price trading back in the day, I'm aging myself unfortunately but you know he said the same thing, we have to disrupt ourselves before somebody else disrupts us. And if you're not thinking that way you're going to get disrupted so better it be you than someone that you don't even see and usually it's not your side competitor, it's the one coming from a completely different direction that you weren't even paying attention to. >> That's right. And we see that over and over again and you made the right comment in that it's not always easy, some of these Fortune 500s through consolidation, even the Global 2000. They've done all these acquisitions and so you've got hundreds of BUs that don't have any systems tied together and how do you start to create a common connection in so that you can build your brand and you can try differentiation and that's the key, that's back to the intelligent data platform. >> Right and as you said and there's not single systems and now we got API economy, things are all connected so you don't necessarily even have that much direct control over a lot of these opportunities and you said that first I think it's just like okay where's your data? Can you start with the very simple question and a lot of people aren't really sure and can't even start from there. >> That's right. >> So good opportunities. >> Absolutely, there's no question. >> Alright Tracey, well thank you for stopping by, congratulations on your, on your new position and moving from Mahogany Row down into, down into the trenches. >> Down on the field. >> I'm sure they're going to be happy to have you down there on the field. >> Yeah no thanks Jeff I'm happy to be here and thanks for the time today. >> Thank you and we'll see you in Informatica world if not sooner. >> That's right. >> Alright she's Tracey Newell I'm Jeff Frick, you're watching theCube from Palo Alto, thanks for watching. (futuristic music)

Published Date : Jul 13 2018

SUMMARY :

and we can have people into our studio in Palo Alto. that's the hashtag for this show. You joined the board a couple years ago. and take off the board outfit and jump in Yeah so I joined the board because I really believed in the game so I asked to step down But sales is really under you so you haven't really so important to the delivery and for our customers. and leverage that information to the companies advantage? and that we protect that investment. here's where we want you to go take down that next mountain, So stating the obvious I'm here to drive growth and you know I have small projects to give me early success around getting closer to you know in their wealth practice. if you don't know where your data is. and one of the things that clients have said to us is many many projects, many many challenges you know and to get the product close to the customer. and that's the challenge that customers are facing. the same thing, we have to disrupt ourselves in so that you can build your brand and you can try Right and as you said and there's not single systems Alright Tracey, well thank you for stopping by, I'm sure they're going to be happy to have you down there and thanks for the time today. Thank you and we'll see you in Informatica world you're watching theCube from Palo Alto,

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Guru Chahal, Avi Networks | Cisco Live US 2018


 

(techno music) >> Live from Orlando, Florida it's theCUBE, covering Cisco Live 2018, brought to you by Cisco, NetApp and theCUBE's ecosystem partner. >> Okay, welcome back everyone it's theCUBE live here in Orlando, Florida for Cisco Live 2018 I'm John Furrier with theCUBE, my cohost Stu Miniman. So our third day of three days of wall-to-wall coverage, the big story here is the transformation, the power of the network, it's becoming computable, it's a great, great story. Our next guest is Guru Chahal, who is the Vice President of Product, AVI Networks. Welcome back to theCUBE, great to see you. >> Thank you, John. Thanks for having me John and Stuart. It's a pleasure being here again. >> So we just talking before the camera came on about STO cause Stu wants to go there right away, but we've got to hold off on that, but service meshes is certainly going to be a great thing with Kubernetes and containers but the story here is the changing nature and power of the network. Suzzy, who you came on with DevNet, was talking about the success of DevNet has been a combination of great timing, of open-source, hitting the network but making the network programmable, opening up new innovations. This is a really big thing, I want to get your reaction to this because Europe tied into this trend big time. What does that mean for people that are watching this? They're trying to grok the new way. What is this intent-based network? What's this programmable network? Is it the iPhone, kind of moment where for networks, where new apps are coming that we've never seen before? Or is it something different? What's your take? >> That's such a great example John, so just a fundamental transformation that iPhone had on how we think about telephony in general, we're at that sort of moment in the network. And the reason for that, frankly, is how we deploy applications, how we design applications, and where we deploy applications has fundamentally changed. You know 20 years ago, you had one choice to deploy an application and it was that server, right over there, in your data center. And today you can do it as a container, or bare-metal server, a virtual machine, on-prem or one of hundreds of data centers, public cloud data centers all over the world. And then architecturally, everything is moving from these monoliths to microservices, or much more tiny and more manageable components, and what that does to the network is fundamentally different from what's been going on in the network for the past couple of decades. It elevates the position of the network from just connectivity, to something that is fundamental to how these services talk to each other unlike 100 things that live inside a box and talk to each other, now you have 100 things on the network talking to each other. So think about what that does to you from a availability strategy perspective, from a security strategy perspective, from a surface area of security, from a monitoring perspective, I mean the reason why you see, I mean walk the show floor here, so much innovation in the network and the reason for that is instead of an enterprise running 1000 applications, within the next few years each enterprise is going to be running 100,000 applications and their budget is not going up 100 times so you need innovation, you need automation and that's where the intent-based movement comes in. >> So new opportunities are going to be created, new wealth creation, more innovation. What are you guys doing? Take a minute to explain why you guys are here with your company? What are you contributing, what's your role in the ecosystem, what's your product differentiations? What's the story? >> Yeah, great, so we play in the application services space. If you think about the network traditionally people have thought about it as connectivity, which is layer two, layer three, and then network services are the services that the network offers to an application, that's load balancing, it's application security, SSL offload, it's web application firewall and so on. So services that are tied to the application that's basically what our company is about. So we have a fabric-based platform, software only, the fabric can be instantiated on bare-metal appliances, or containers, or virtual machines, all centrally managed, and it's intent-based which means it's policy-driven. So you go to a single place you say, "please I need load balancing capabilities "for this application, I need SSL "and I need to turn on my web application firewall." And no matter where the application is, in Azure, in AWS or on-prem, or a mainframe, the fabric is able to instantiate that service automatically infront without the operator having to worry about where is it, what do I need to do, do I have enough capacity, none of that. >> Guru, in Chuck Robbins' keynote on Monday you talked about kind of the old way, this kind of bespoke, it was silos, it was like, well, oh, you know we have the wiring guys over here doing the physical layer two, layer three, four through seven is over there. Today it's software, up and down the stack, you know, changes a lot, maybe talk a little bit about that dynamic as to how applications, you know intent-based networking really is having, the application doesn't just use, but it's heavily involved with the network. >> So here's the single biggest thing that's driving this change, applications used to be secondary for IT in some sense, certainly infrastructure teams, and infrastructure was primal. And I had my ADCs and load balancers here and my routers and my switches and so on, and this is my infrastructure, now let's figure out how to fit the application on my infrastructure. And that world is gone. That's the old way. You can't hug your load balancers anymore that's (laughs) if you do that today, those days are, if not gone, they're almost nearing an end. And increasingly the infrastructure is going to live for applications. The center world is my need as a business to role out an application quickly, to understand how people are interacting with that application, to make changes to it in real time, and all of infrastructure is now wrapping itself around that notion. So intent-based networking, in our case, intent-based application services is all about how can I, in an automated way, quickly deploy load balancing, application security for applications, no matter where they are, how can I monitor the applications in real time. That's really what the movement is about. >> Well, that's a great point. I'd like to just add and get your thoughts on this, and react to another concept, to add to that is that you've got all that happening, okay, that's because of the cloud and great new tech but then you factor in that the programming models are changing too, so the perfect storm is everything that you've said, but now the expectation of the developer-- >> API. >> With open source-- >> Everything is in API. >> Has to be programmable and it's like the classic, let infrastructure take care of it's business but no one's got to do all this manual work. This is a huge dynamic and I think the DevNet story this year at Cisco Live really puts an exclamation point on the fact that this has got traction. We kind of know, we see open-source but from the networking world it's a whole new, essentially greenfield opportunity. You agree with that? >> Totally, I mean you know there's in most of our largest customers, and by the way we didn't talk about our solar business side, but just to give you a quick flavor for what our customer base looks like we primarily sell to Global 2000, three of the top five banks in the US are our customers, two of the top five banks in ME are our customers, 20% of the Fortune 50 are our customers, we've replaced traditional load balancing solutions and so on. And the primary reason, the number one reason is automation. And by automation, everybody talks about automation, but by automation what our customers mean is infrastructure as API. Simple things. I want to capture all the packets going to that application and I want to do that with a single REST API, I want to talk to an IP endpoint and say here's the REST API, give me all the traffic. Can you do that in your network today? Our customers can. >> What's the alternative, if they don't use APIs? >> Oh yeah, so you've got two choices, one you walk into your data center, turn on the SPAN port take all that traffic, take it to some sort of a monitoring fabric blah, blah, blah, three days later if you're lucky you get traffic. Second approach, call AWS tell them to turn on the SPAN port, and good luck with that. (laughs) So, you know increasingly you frankly don't have much of a choice, you need infrastructure to be-- >> Scale is also a tsunami of data coming in so one time is a massive problem, that's never going to happen, so people are going to give up-- >> Number of events, number of alerts, you know it's speed. Talk about the top three trends that are going on in our customer base, speed, speed, and speed. >> Okay, you've got some great clients. Why are they going with you, and how does someone engage with you guys? What do they do? Do they just call you up and say bring in some software, do I get a box, is it software, how do I configure it, how do they onboard? How do you guys engage with your customers? >> Right, so why do they buy us? Three quick reasons, one amazing automation fabric-approach central management. Two, amazing analytics to your point about great events, we want to help our customers address this deluge of events and things that are happening in the data center and provide great insight, so that's all built in to the product. And three, much more cost effective. I mean these traditional solutions, believe it or not, that have been around for 20 years, they're not just traditional, as in legacy, they're also extremely expensive. Our competitors sell load balancers at 84% gross margins. You know how many of my customers run their businesses at 84% gross margins? Zero. So how can you afford that, right? So those are three big reasons why they buy. How they get engaged with us is they typically have a public cloud project, they'll say alright, like Adobe, "they'll say alright, we need to go to Azure, "move the applications right away." Well that's easy for the CIO to say, in practice, that's a beast, right. So they need to get in there, they need to figure out how am I going to meet application SLAs on Azure, how am I going to do application availability, or security, or monitor these, and they could do a Google search or something and get that connected with us. Two, we're a Cisco partner, Cisco resells us, and Cisco is everywhere. So when people approach their trusted vendor, like Cisco, and say, "Cisco, "I've got this public cloud issue, "a network monitorization issue "and load balancing is a consistent thorn "in my neck, like, what do we do?" And Cisco goes, "oh we've got a great partner, "we resell their technology, I'd love "to help you understand more, and then "they pull us in, and we close." >> Yeah, that's a great point Guru, one of the things we've been talking to a lot of customers, is how do I manage and deal with my network when I don't own a lot of the pieces of the network. And that's the story we've been hearing. Cisco talking about multi-cloud. Up on stage, Chuck Robbins brought Diane Greene out and talked a lot about Kubernetes and STO, we know AVI Networks, I've seen your team at theCUBE con show, John was just at the Copenhagen show, I unfortunately missed that one, I'll be back at the Seattle show. Talk about what your team is doing with Kubernetes and STO, and how does Cisco fit in to that discussion? >> Yes, we love that space it's actually, I think at this point, after public cloud after Azure and AWS in particular, and GCP as well. So after public cloud, is the fastest growing part of our business today and what we've been shipping for over two years now, is an enterprise-class service mesh targeted at, not just Kubernetes, but Kubernetes, OpenShift, Mesos or Consisto, and the beautiful thing is our fabric is just a fabric it can, the same fabric in one corner of the data center could be serving a traditional bare-metal application and another corner of our data center is serving a containerized, a Kubernetes application and what we do there is, we provide both North-South load balancing capabilities, as well as, the East-West load balancing capabilities for that entire cluster. And to give you a sense for scale, our largest customers, we've got large banks and technology companies running us in production with Kubernetes, at the other, at the highest end we've got customers running eight to ten clusters of somewhere between 50 to 100 nodes each. So we're talking about 500 to 1,000 nodes running in both public cloud and on-prem of Kubernetes where we are providing the distributed load balancing capabilities. >> Well that's great. So if you've been doing service mesh for two years, that's pre STO? How does that relate to the STO project? >> Yes, it is, and in sometimes it's still pre STO right, cause I love STO, on slides (laughs) but the era of STO is 2019 and maybe 2020. So it's going to take some time we love it because here's what happens today, this is the problem for solution providers like us, what happens is, we're forced to integrate with Kubernetes, the Kubernetes master service. At some point customers are like, "alright, so you're integrated with Kubernetes, "and this person is integrated, "and this other piece of software integrated." What STO does is it very cleanly separates the network policy from Kubernetes to STO. So we have to integrate only with STO and we are doing that integration right now. So from our perspective these are northbound orchestration systems and policies systems, once STO solidifies, and I expect sometime next year, maybe the middle of next year, maybe late next year, and we're ready for production and then you can continue to use us within the system. >> Yeah Guru, I'm going to have to say you're the hipster service mesh company then, right? You were doing it before it was cool. (Guru, Stu and John laugh) >> Yes and then perhaps we can move-- >> Alright so I got-- >> on to something else >> We love the STO is a total geek conversation but this is super important, I want to get you thoughts on this, I do agree it's definitely got some work to do but there's, it's the number one open-source project within the CNCF, so clearly there's a ton of interest. And a lot of the alpha geeks are going there they see great, great value there. Containers, check. Containers are great. Kubernetes, check, on a good path. STO is interesting cause its service meshes is a concept that kind of ties networking with apps and you guys are in the middle of this. What does that mean for the network engineer out there or for the company, why should they pay attention to this service mesh concept or STO and the role of mircoservices? Clearly microservices makes sense if you're APIing everything you want to have more services developing. but what's going on under the hood? Why is STO getting so much traction in your opinion? >> It's a very simple reason John. So this was my world as a network engineer. I had a few of these applications I would look at them, they're like my little puppy, and I would configure my entire network to support these applications. The world of microservices, and really this new world that we live in, I don't have one of these, I have 100 of these per application, so I have 100,000 of these floating around. I can't do it without using policy. Policy is at the root of all this, intent-based networking, declarative policies, STO, declarative policies, our platform, declarative policies. So the entire world of networking is moving away from, let me go to one of my 50 switches and configure the CLI, to let me define a set of ten policies that we will then apply to 100,000 applications, cause frankly, there's only ten different things I want to do. I don't want to configure a 100,000 endpoints. I just want to do ten things, that's something I can do as a human and that's really what's at the root of this. So it's really intent-based networking sort of at different layers. >> So there's been conversation, we've been obviously talking about this on theCUBE since day one here about, we believe the network engineer, the Cisco customer, if you will, or people getting all of these certifications, they're going to be so much more powerful because there's been a conversation in other press and media around the death of the network engineer (Guru laughs) We should, look they're the mainframe guy-- >> Which iteration of that are we on? 'Cause I hear that every five years. >> They better learn how to code so they don't lose their job. When actually, the network is getting more and more powerful, so what you're talking about, we think connects and validates that the network engineer, the one doing Cyber Ops, data center, service provider, industrial IOT, CCNA, CCIEs, these guys are going to be a fish to water when they hear words like policy, dynamic provisioning these are-- >> Automation, APIs. >> These are concepts they're used to. What's your thoughts on that because this is a kind of a new emerging connect point that DevNet's kind of pointed with DevNet Create and DevNet proper, what are you're thoughts? >> Yeah, listen I have tremendous empathy for our customer base, I used to be a customer on the other side a couple of decades ago, and there's this sort of fashion in Silicon Valley to come up with new innovations and then say, "oh, all those people, they're going to be left behind "and my technology is going to be awesome." I don't subscribe to that, the hunger I see in networking teams to continually add value is unparalleled today. The hunger I see for automation, for learning REST API, STKs, Python, Ansible, interacting with DevNet is unparalleled. And in some sense if that wasn't there, why would you have intent-based networking, why would a vendor like Cisco, a vendor like AVI emerge? Why would we build these amazing things if there wasn't a hunger for this? So, I think the network is going to be extremely important and most of the networking teams today will make that transition. I'm not going to discount the fact that there will be some who will want to hug their load balancers for the next 10 years, and I have bad news for them, there was a time when you could ride it out for five or 10 years before the next tech showed up. Those days are gone, man. The new tech shows up today and then you're like, "no, not going to happen for about 12 or 18 months." And then boom! Everything just changes. >> So what's your advice to that, of those networking engineers out there, those folks do, and that are going to be the power players in this new configuration? What should they do? >> Engage. >> Engage, be the person in the organization that brings in a new technology, never in my entire career, two decades now, have I seen individuals in networking teams at banks, at technology companies, at retailers, at grocery store companies, at radiology centers, you know, go out there and ask questions is there a better load balancer, is there a better switching solution, is there a better X, Y, Z, is there a better way to monitor my apps, and then pull in that, play around with that, call the vendor. You know, traditionally it never used to happen. So I'm excited about it. >> Yeah, and it's awesome it's great. It's a great opportunity to be, the timing is perfect. Alright, final question, actually two questions. What's up for next for you guys at AVI Networks on the road map, what's coming next? And then you're take on the show, what's the vibe, what's it like for the folks who didn't make it to Orlando, what'd they miss? >> So our vision is double down on multi-cloud, it's so real, all our customers, all, almost a 100%, are both on-prem and in AWS or Azure and we're continuing to invest in making that easier through the introduction of several sort of initiatives on the platform including SAS, including increased investments in security. So that's on our vision side. Invest in our partnership with Cisco, as I said Cisco is a reseller and now an investor in our last round of funding, so we're pretty excited about that. And they're excited about being close to a company that frankly, is seeing the kind of traction we're seeing. So that's what we're doing over the next three to five years. Show floor, I've got to say 80% of it sounds like, give me your data and I will provide you insights. And that's trivializing that a little bit but I think it goes back to the point, John, you made earlier, where things are moving so fast, so much is changing that there's just an increased excitement around technologies which help you automate, which help you provide better insight, which help you just manage this. >> And then final question, one more, it just popped into my head, got to get out there. Programmability, obviously we believe it is happening, APIs are happening, microservices are right around the corner, you guys are first-generation service mesh and production. What are some of those new apps we're going to see? If the network programmable is first-generation, like an iPhone was for telephony, what kinds of network apps, app-networking apps, are we going to see in the new paradigm that DevNet's pioneering? >> So, actually two kind of apps I'm already seeing in my customer base right now. The first one is self-service and provisioning apps. So as soon as the network becomes programmable the first thing networking teams do, this is a little bit counter intuitive, remember the old world where networking teams were like, "my network, don't touch it." The first thing they're doing now is, they're saying "oh, it's programmable? "Let me build a sandbox for you quickly. "You do it, don't call me. "Don't call me. "Just do your thing, if you hit " the bounds of the sandbox, then "call me and we'll talk about it." So, self-service automation provisioning is the first kind of applications I'm seeing emerging. And the second one is monitoring. You know the age-old problem, I don't know what's going on. So people are building these amazing solutions, I mean our, I thought people would be logging into our CLI or UI and getting insights. No, they're taking my data, right now I counted about 15 upstream solutions from Tetration, to Splunk, to other SIMs, Datadog, AppDynamics, New Relic, they're exporting this wherever they can. And so those are the two classes. Self-service automation and monitoring. >> And this all is underpinning value for safe security monitoring and scripts is right around the corner. Anyway thanks for coming. Okay, AVI Networks' VP of Product here inside theCUBE day three, it's theCUBE coverage here. I'm John Furrier with Stu Miniman at Cisco Live in Orlando. Stay with us, we'll be right back. (techno music)

Published Date : Jun 13 2018

SUMMARY :

covering Cisco Live 2018, brought to you by Cisco, the big story here is the transformation, It's a pleasure being here again. and power of the network. on the network talking to each other. in the ecosystem, what's your product differentiations? that the network offers to an application, about that dynamic as to how applications, So here's the single biggest thing that's driving and react to another concept, to add to that is on the fact that this has got traction. and by the way we didn't talk to turn on the SPAN port, and good luck with that. Talk about the top three trends and how does someone engage with you guys? Well that's easy for the CIO to say, and how does Cisco fit in to that discussion? And to give you a sense for scale, How does that relate to the STO project? the network policy from Kubernetes to STO. Yeah Guru, I'm going to have to say And a lot of the alpha geeks are going there So the entire world of networking is moving away from, Which iteration of that are we on? that the network engineer, the one doing Cyber Ops, and DevNet proper, what are you're thoughts? and most of the networking teams Engage, be the person in the organization on the road map, what's coming next? the next three to five years. are right around the corner, you guys So as soon as the network becomes programmable monitoring and scripts is right around the corner.

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Dave Russell, Veeam | VeeamON 2018


 

>> Narrator: Live from Chicaco, Illinois. It's theCUBE Covering VeeamOn 2018. Brought to you by Veeam. >> We're back in Chicago at VeeamOn 2018 #VeamOn, my name is Dave Vellante with my cohost Stu Miniman. You're watching theCUBE, our exclusive live coverage of VeeamOn. We go out to the events, we extract the signal from the noise. Cube alum Dave Russell is here. He's the newly minted VP of enterprise strategy at Veeam. Dave, it's great to see you again, thanks for coming back on. >> Thanks for having me, guys, what a difference the year makes. >> Yeah, so newly minted. Last year we had you on as Gartner Analyst, we've followed your work for years. I've personally followed you for, actually many decades. Going back to your IBM days. So, let's start. How'd you end up at Veeam? >> Unexpectedly, very similar to IBM to Gartner transition. Wasn't looking to make a change. Opportunity came literally out of the blue. So, this transition was also equally out of the blue. Some emails, phone calls started taking place over one weekend. Actually on a Sunday, so towards the end of the weekend. And, after a little bit of discussion of a couple of opportunities, and kind of looking at where I might be the best fit, and realizing that I really didn't think I was in a position to relocate. You know, me move the family, even though no one else said that I had to do that, I just felt like to do another position justice, you really have to be there. And in the situation with Veeam, I didn't think that was the case. I also thought I could jump in there, and they've got lots of other great people, I mean, Danny Allen is one of many examples. So I ultimately, from Sunday morning to, I guess, the following Saturday evening, some things were sort of in flight, and they landed where they did. >> So, California, of course as you know, doesn't have non-competes. People leave companies all the time. You were in a position at Gartner. You saw everything, from everybody. You did the Magic Quadrants for years, and years, and years, you had visibility on companies' plans. And now you're here, many of the folks that were customers, or people that you were advising are now competitors. How do you, as an analyst, and now a professional at Veeam, draw that line between what you can and cannot share? >> I don't want to make it sound too simple, but it's actually not that hard. And what I mean by that is, it's not hard, I think, for anyone that does an analyst job role, to understand how to compartmentalize. Right, you can't go and talk to a three-letter company, and then talk to a two-letter company, and mix the two conversations. And the same with transitioning jobs. When I came from IBM for 15 plus years, to Gartner, there were a lot of things I knew, of course, lot of things that I knew about even the backup space that I was focused on. I was the technical strategist for that product, development manager for that product. Even in Adjacent areas like storage, meaning storage arrays, my colleagues, new colleagues at Gartner would say, "I wonder what the road map is for that." And I would say, well I know what the road map is for that, >> Keep wondering. >> But you know, I'm not going to say anything. And no one asked me to, it was never that kind of situation. The same, I think is true right now. No one's asked me, "So what do you know?" In fact, I probably over-rotated, in that I literally shredded everything that I had, and took pictures of me shredding documents that I had. I literally took every drive that I have and overwrote it, not just deleted it, but overwrote it with multiple patterns and took pictures of that. Semi-ironically, I guess I'll just give this example, but kind of leave it at a high level. For a couple of days it looked like I was going to the West Coast. And so I shredded everything but their Magic Quadrant response, and then when I realized that wasn't the case I shredded that Magic Quadrant response. So, I had to reach out to Veeam and said, hey you know the thing I just shredded? Your marketing plan that you gave me in person two weeks ago, the Magic Quadrant response that I had already printed off and highlighted and done notes on. Can you resend that to me again, I need to re-read that. (laughing) >> Okay, so now, you've clearly had a choice of places to go, you're sought after, you've had an impact on the road map and strategy of many, many of these companies. Why Veeam? >> Well. I don't know if Veeam is going to love me saying this, but I thought there were two great opportunities, and I'm not kidding, I only looked at two, there were a couple more, but I looked only seriously at two, and for very different reasons. The reason that I really liked Veeam, was that their problems set, or what I thought I could offer was really different. It wasn't, hey we need someone to really focus on strategy and to navigate through, going through a financial transaction or an IPO situation, and what happens after that. It was more operational. It was more, we already are in the enterprise, but we need to go big in the enterprise. We already have some strategy people, but we need enterprise strategy. So it was more of an augmentation play. And I thought that was really interesting. I thought where Veeam is in its life cycle was interesting, not that a younger startup isn't also equally as compelling, but when I looked at where I thought I could be of value, and ultimately what was right for the family, it was, I thought, the best decision. >> Dave, you've been covering backup for a long time, but would it be safe to say that it's one of the hottest times in this space that you've seen, and why is that? >> I'm a Homer, so I'm going to say, I think I've been saying for 28 years there's never been a time like this in backup. But I actually think there's evidence to support that that's true. So let me give you a couple cases, or examples. Case in points. Every year I ask the question, are you more or less willing to switch backup vendors, is essentially the gist of it, and that was through my Gartner days. And there's kind of a scale, are you somewhat more willing to augment the solution, are you far more willing to augment the solution, all the way to, are you somewhat more willing to completely replace it, or far more willing to completely replace it. Long story short, the heat index, or I'm far more willing to completely replace the solution, is on the rise. And that kind of flies in the face of the myth that people don't switch backup solutions. The other thing that was interesting is, also drawing from my Gartner heritage, last December at a conference, did onstage polling, you could ask people questions, and one of them was: one year from now who do you think will be your strategic backup vendor? The top response is: we won't have a strategic backup vendor. That was 23% of the audience. 22% said it would be Veeam. And then you went down the list for organizations or vendors that have far more market share than Veeam. So, the fact that the majority of people say, basically out with everybody, and then the second highest response is: we're going to choose number four in market, based on market share. That's pretty, I don't want to say, can we say damning? Is that okay to say on here? Okay that's a pretty damning indictment of the state of the industry. >> So, I know you don't see the stuff, or maybe you do, some of it, but the stuff that the Wikibon research guys do. And they've just done some work, and I want to run it by you, and just sort of stink test it, if you will. Clearly we've been talking all day that data protection is moving up in the minds of CXOs. I mean, that's kind of well-known. But, they discovered a dichotomy between the business and IT with respect to the degrees of automation. In other words the business expects that there's far more automation than actually exists. And that's leading, in their conclusion, to what you were saying before is, a lot of opportunities for customer churn. It seems to be very churn-ripe environment. And the other piece that I'd love your comment on is, the Global 2000 generally, specifically, really, the Fortune 1000, is leaving billions of dollars on the table over, let's say, a three or four year period in either inadequate data protection or poorly architected data protection. So do some of those findings jive with your experience and your knowledge of the marketplace? >> Yeah they really do, because the last three years at Gartner, one of the fun things I got to do, it was a little more horizontal, was participate in CIO level research. And there was like 4:15 a.m. phone calls for me, but it was still fun to do, because there was, I think 3700 CIOs participated from around the world. So if you look at the big takeaways from there, the short story is, CIOs think that they are much further along on their journey than they actually are. I don't think it's because these men and women are blind, it's just they're thinking that we've been talking about this for so long, haven't we automated more? Aren't we more virtualized? Aren't we more into the cloud? And haven't we done more of our objectives that we set out to do? The sad reality is, the case is often no. And if you look at backup and recovery in particular, I totally agree with you, I mean for the amount of money that's being spent in this industry, our rate of return is not so great. It's not a spending problem, to your point, you're spending billions and billions of dollars, on software and then you're spending even more billions on hardware, and you're obviously spending human capital to go and manage this stuff, and professional services, what have you. So how come we can't restore the file? >> Right. And essentially many parts of that business are failing. So we can do better, is your point. >> I wanted to ask you about the value of data. One of your former colleagues at Gartner, Doug Laney, wrote a great book. I got an advance copy, Doug's been on theCUBE many times. Infonomics is the name of the book, really talking about a methodology to understand the value of data. Do you feel like organizations, especially in this digital world, have a good understanding of the value of their data, and if not, how does that affect their data protection decisions? >> I'll give you the short, not so great answer, which is no I don't think that they do. But to elaborate on that, I think someone or some people do. I don't think that's distributed around the whole enterprise so for example, if I'm the backup person, I think I know what I need to go and protect. You might be the Cassandra administrator, and you say, no this is the future of our business that I'm actually instantiating this new application right here. Meanwhile I'm not doing anything to protect that whatsoever. So if I'm operating under an independent view, that doesn't align with the business, then we're in trouble, and I, unfortunately, think that's too typically the case. That all parts of the business aren't interlocked. >> Yeah, back to your point about some of the transitions happening in the market. There's a number of players that are putting forth primarily appliances, even though they are software based, and Veeam is 100% pure software, how do you see that dynamic playing the market right now? >> Well I don't think there are any wrong answers, I know that sounds like a weasel cop-out, so let me double click on that, >> Stu: You're no longer an analyst you can't say, "It depends." >> There you go, yeah, there are 16 shades of gray actually. So the part that I think is very positive, on an appliance delivery model is that solves initial deployment challenges, that solves proof of concept challenges, that's a wonderful thing to be able to say, "Dave I want you to go take this box and just try it." And then you say, "You know what, I do like that." Great, you can actually keep the car you just test-drove. We can cut a PO for you right now. So there's actually a value in my mind for that hardware delivery model. Then you get other customers, that are on the other end of the spectrum, right? I don't want to spend more money on your server, that you're going to charge me for when I actually have more buying power, if I'm a large size organization, I can go to name your server company and buy it for cheaper than you can. And what I've found is, what I used to do, at Gartner, ask questions of, what is your purchasing intention around backup and recovery? It literally became kind of right down the middle. Some people were moving away from appliances towards software base, some people were doing the opposite. Others were kind of of open mind somewhere in the middle. So at net net, I think anyone, whether you're a startup like, so let's just name names, Rubrik and Cohesity, they're today primarily sales motion of a hardware appliance, but obviously they offer a virtual appliance as well. You take the other end of the spectrum, someone like Veeam, where Ratmir's made it very clear, we are not in the hardware business. And you look around and you see, there are a lot of hardware partners. So at the end of the day, whether you own it or enable it, I'm not convinced is 100% the point. I think it's just really offering the choice. But more importantly, what's the experience of that choice? People don't want to be integrators, so that favors appliances, you would think, but maybe people don't want to be integrators, and if they have a tightly coupled solution. Where they don't feel like they're assembling it, but they also don't have to just buy whatever Veeam says is going to be the controller this year, then maybe that's positive too. >> What's your point of view, and it may not be Veeam's sweet spot, but I wanted to get your thoughts on this, when you look at an Oracle environment, and you see how Oracle approaches data protection. Obviously there's RMAN in there, but it seems like the database and the application take more responsibility for recovery in particular, and it seems to work quite well, but it's expensive. And it's probably overkill for most applications. Do you see that as a trend, or is that a sort of an isolated tip of the pyramid? >> I would've said years ago that I thought it was a trend. Because the notion of either a hypervisor, or an application being more aware of recoverability, or availability, would make a lot of sense to me. Because they understand more about what's going on in that particular system. The reality is, and Oracle does a number of great things, RMAN is wonderful, ASM is wonderful, they have a couple of different appliances, but I'll just leave it at the fact that that's not the predominant Oracle protection mechanism today even for Fortune 500, means that there's some sort of feeling that maybe that's not answering all of the issues. >> Is that you feel like that's an opportunity for Veeam then? I infer from your response. >> I do, and honestly, to be fair, I think it's an opportunity for others besides Veeam, But absolutely I think it's an opportunity for Veeam, because Veeam is trying to go in and further penetrate that space. Oracle is forever going to be vitally important. I don't think we're ever going to see a day where SAP running on Oracle on on-prem server goes to zero. >> Right. >> Dave on the keynote stage this morning you said you want to be a builder again, what do we expect to see from you in the next coming year? >> Well I think the big thing is, I have had the luxury of being able to listen to and advise people, and that's a, I was going to say blessing, that sounds corny, but it's a privilege. But I miss the direct connect, it'd be great to be able to really go to product groups and say here's what I think we need to do in the next rev of the solution. Or here's my rationale from talking to, either Veeam customers or Veeam prospects, about why they're not choosing us for some workloads, maybe it's high end work, Oracle. And be able to effect change. I really was serious on stage when I said, I view this as my last stop. This is my third switch or second switch and third company so hopefully I'm here for 10 or 12 years, otherwise that's a little premature of a switch. >> Well, Dave, congratulations on the move, and the new role at Veeam. Your reputation is impeccable, and I really appreciate you coming on theCUBE. >> Always good to see you guys, thanks for having me. >> Alright, you're welcome. Alright keep it right there everybody, Stu and I will be back with our next guest. This is theCUBE, we're live from VeeamOn 2018 in Chicago. We'll be right back. (upbeat music)

Published Date : May 15 2018

SUMMARY :

Brought to you by Veeam. Dave, it's great to see you again, what a difference the year makes. Going back to your IBM days. And in the situation with Veeam, or people that you were and mix the two conversations. that you gave me in person two weeks ago, of places to go, you're sought after, are in the enterprise, and that was through my Gartner days. to what you were saying before is, I mean for the amount of of that business are failing. of the value of their data, and you say, no this is of the transitions you can't say, "It depends." the car you just test-drove. and the application but I'll just leave it at the fact that Is that you feel like I do, and honestly, to be fair, I have had the luxury of and the new role at Veeam. Always good to see you Stu and I will be back

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