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Chris Jones, Platform9 | Finding your "Just Right” path to Cloud Native


 

(upbeat music) >> Hi everyone. Welcome back to this Cube conversation here in Palo Alto, California. I'm John Furrier, host of "theCUBE." Got a great conversation around Cloud Native, Cloud Native Journey, how enterprises are looking at Cloud Native and putting it all together. And it comes down to operations, developer productivity, and security. It's the hottest topic in technology. We got Chris Jones here in the studio, director of Product Management for Platform9. Chris, thanks for coming in. >> Hey, thanks. >> So when we always chat about, when we're at KubeCon. KubeConEU is coming up and in a few, in a few months, the number one conversation is developer productivity. And the developers are driving all the standards. It's interesting to see how they just throw everything out there and whatever gets adopted ends up becoming the standard, not the old school way of kind of getting stuff done. So that's cool. Security Kubernetes and Containers are all kind of now that next level. So you're starting to see the early adopters moving to the mainstream. Enterprises, a variety of different approaches. You guys are at the center of this. We've had a couple conversations with your CEO and your tech team over there. What are you seeing? You're building the products. What's the core product focus right now for Platform9? What are you guys aiming for? >> The core is that blend of enabling your infrastructure and PlatformOps or DevOps teams to be able to go fast and run in a stable environment, but at the same time enable developers. We don't want people going back to what I've been calling Shadow IT 2.0. It's, hey, I've been told to do something. I kicked off this Container initiative. I need to run my software somewhere. I'm just going to go figure it out. We want to keep those people productive. At the same time we want to enable velocity for our operations teams, be it PlatformOps or DevOps. >> Take us through in your mind and how you see the industry rolling out this Cloud Native journey. Where do you see customers out there? Because DevOps have been around, DevSecOps is rocking, you're seeing AI, hot trend now. Developers are still in charge. Is there a change to the infrastructure of how developers get their coding done and the infrastructure, setting up the DevOps is key, but when you add the Cloud Native journey for an enterprise, what changes? What is the, what is the, I guess what is the Cloud Native journey for an enterprise these days? >> The Cloud Native journey or the change? When- >> Let's start with the, let's start with what they want to do. What's the goal and then how does that happen? >> I think the goal is that promise land. Increased resiliency, better scalability, and overall reduced costs. I've gone from physical to virtual that gave me a higher level of density, packing of resources. I'm moving to Containers. I'm removing that OS layer again. I'm getting a better density again, but all of a sudden I'm running Kubernetes. What does that, what does that fundamentally do to my operations? Does it magically give me scalability and resiliency? Or do I need to change what I'm running and how it's running so it fits that infrastructure? And that's the reality, is you can't just take a Container and drop it into Kubernetes and say, hey, I'm now Cloud Native. I've got reduced cost, or I've got better resiliency. There's things that your engineering teams need to do to make sure that application is a Cloud Native. And then there's what I think is one of the largest shifts of virtual machines to containers. When I was in the world of application performance monitoring, we would see customers saying, well, my engineering team have this Java app, and they said it needs a VM with 12 gig of RAM and eight cores, and that's what we gave it. But it's running slow. I'm working with the application team and you can see it's running slow. And they're like, well, it's got all of its resources. One of those nice features of virtualization is over provisioning. So the infrastructure team would say, well, we gave it, we gave it all a RAM it needed. And what's wrong with that being over provisioned? It's like, well, Java expects that RAM to be there. Now all of a sudden, when you move to the world of containers, what we've got is that's not a set resource limit, really is like it used to be in a VM, right? When you set it for a container, your application teams really need to be paying attention to your resource limits and constraints within the world of Kubernetes. So instead of just being able to say, hey, I'm throwing over the fence and now it's just going to run on a VM, and that VMs got everything it needs. It's now really running on more, much more of a shared infrastructure where limits and constraints are going to impact the neighbors. They are going to impact who's making that decision around resourcing. Because that Kubernetes concept of over provisioning and the virtualization concept of over provisioning are not the same. So when I look at this problem, it's like, well, what changed? Well, I'll do my scale tests as an application developer and tester, and I'd see what resources it needs. I asked for that in the VM, that sets the high watermark, job's done. Well, Kubernetes, it's no longer a VM, it's a Kubernetes manifest. And well, who owns that? Who's writing it? Who's setting those limits? To me, that should be the application team. But then when it goes into operations world, they're like, well, that's now us. Can we change those? So it's that amalgamation of the two that is saying, I'm a developer. I used to pay attention, but now I need to pay attention. And an infrastructure person saying, I used to just give 'em what they wanted, but now I really need to know what they've wanted, because it's going to potentially have a catastrophic impact on what I'm running. >> So what's the impact for the developer? Because, infrastructure's code is what everybody wants. The developer just wants to get the code going and they got to pay attention to all these things, or don't they? Is that where you guys come in? How do you guys see the problem? Actually scope the problem that you guys solve? 'Cause I think you're getting at I think the core issue here, which is, I've got Kubernetes, I've got containers, I've got developer productivity that I want to focus on. What's the problem that you guys solve? >> Platform operation teams that are adopting Cloud Native in their environment, they've got that steep learning curve of Kubernetes plus this fundamental change of how an app runs. What we're doing is taking away the burden of needing to operate and run Kubernetes and giving them the choice of the flexibility of infrastructure and location. Be that an air gap environment like a, let's say a telco provider that needs to run a containerized network function and containerized workloads for 5G. That's one thing that we can deploy and achieve in a completely inaccessible environment all the way through to Platform9 running traditionally as SaaS, as we were born, that's remotely managing and controlling your Kubernetes environments on-premise AWS. That hybrid cloud experience that could be also Bare Metal, but it's our platform running your environments with our support there, 24 by seven, that's proactively reaching out. So it's removing a lot of that burden and the complications that come along with operating the environment and standing it up, which means all of a sudden your DevOps and platform operations teams can go and work with your engineers and application developers and say, hey, let's get, let's focus on the stuff that, that we need to be focused on, which is running our business and providing a service to our customers. Not figuring out how to upgrade a Kubernetes cluster, add new nodes, and configure all of the low level. >> I mean there are, that's operations that just needs to work. And sounds like as they get into the Cloud Native kind of ops, there's a lot of stuff that kind of goes wrong. Or you go, oops, what do we buy into? Because the CIOs, let's go, let's go Cloud Native. We want to, we got to get set up for the future. We're going to be Cloud Native, not just lift and shift and we're going to actually build it out right. Okay, that sounds good. And when we have to actually get done. >> Chris: Yeah. >> You got to spin things up and stand up the infrastructure. What specifically use case do you guys see that emerges for Platform9 when people call you up and you go talk to customers and prospects? What's the one thing or use case or cases that you guys see that you guys solve the best? >> So I think one of the, one of the, I guess new use cases that are coming up now, everyone's talking about economic pressures. I think the, the tap blows open, just get it done. CIO is saying let's modernize, let's use the cloud. Now all of a sudden they're recognizing, well wait, we're spending a lot of money now. We've opened that tap all the way, what do we do? So now they're looking at ways to control that spend. So we're seeing that as a big emerging trend. What we're also sort of seeing is people looking at their data centers and saying, well, I've got this huge legacy environment that's running a hypervisor. It's running VMs. Can we still actually do what we need to do? Can we modernize? Can we start this Cloud Native journey without leaving our data centers, our co-locations? Or if I do want to reduce costs, is that that thing that says maybe I'm repatriating or doing a reverse migration? Do I have to go back to my data center or are there other alternatives? And we're seeing that trend a lot. And our roadmap and what we have in the product today was specifically built to handle those, those occurrences. So we brought in KubeVirt in terms of virtualization. We have a long legacy doing OpenStack and private clouds. And we've worked with a lot of those users and customers that we have and asked the questions, what's important? And today, when we look at the world of Cloud Native, you can run virtualization within Kubernetes. So you can, instead of running two separate platforms, you can have one. So all of a sudden, if you're looking to modernize, you can start on that new infrastructure stack that can run anywhere, Kubernetes, and you can start bringing VMs over there as you are containerizing at the same time. So now you can keep your application operations in one environment. And this also helps if you're trying to reduce costs. If you really are saying, we put that Dev environment in AWS, we've got a huge amount of velocity out of it now, can we do that elsewhere? Is there a co-location we can go to? Is there a provider that we can go to where we can run that infrastructure or run the Kubernetes, but not have to run the infrastructure? >> It's going to be interesting too, when you see the Edge come online, you start, we've got Mobile World Congress coming up, KubeCon events we're going to be at, the conversation is not just about public cloud. And you guys obviously solve a lot of do-it-yourself implementation hassles that emerge when people try to kind of stand up their own environment. And we hear from developers consistency between code, managing new updates, making sure everything is all solid so they can go fast. That's the goal. And that, and then people can get standardized on that. But as you get public cloud and do it yourself, kind of brings up like, okay, there's some gaps there as the architecture changes to be more distributed computing, Edge, on-premises cloud, it's cloud operations. So that's cool for DevOps and Cloud Native. How do you guys differentiate from say, some the public cloud opportunities and the folks who are doing it themselves? How do you guys fit in that world and what's the pitch or what's the story? >> The fit that we look at is that third alternative. Let's get your team focused on what's high value to your business and let us deliver that public cloud experience on your infrastructure or in the public cloud, which gives you that ability to still be flexible if you want to make choices to run consistently for your developers in two different locations. So as I touched on earlier, instead of saying go figure out Kubernetes, how do you upgrade a hundred worker nodes in place upgrade. We've solved that problem. That's what we do every single day of the week. Don't go and try to figure out how to upgrade a cluster and then upgrade all of the, what I call Kubernetes friends, your core DNSs, your metrics server, your Kubernetes dashboard. These are all things that we package, we test, we version. So when you click upgrade, we've already handled that entire process. So it's saying don't have your team focused on that lower level piece of work. Get them focused on what is important, which is your business services. >> Yeah, the infrastructure and getting that stood up. I mean, I think the thing that's interesting, if you look at the market right now, you mentioned cost savings and recovery, obviously kind of a recession. I mean, people are tightening their belts for sure. I don't think the digital transformation and Cloud Native spend is going to plummet. It's going to probably be on hold and be squeezed a little bit. But to your point, people are refactoring looking at how to get the best out of what they got. It's not just open the tap of spend the cash like it used to be. Yeah, a couple months, even a couple years ago. So okay, I get that. But then you look at the what's coming, AI. You're seeing all the new data infrastructure that's coming. The containers, Kubernetes stuff, got to get stood up pretty quickly and it's got to be reliable. So to your point, the teams need to get done with this and move on to the next thing. >> Chris: Yeah, yeah, yeah. >> 'Cause there's more coming. I mean, there's a lot coming for the apps that are building in Data Native, AI-Native, Cloud Native. So it seems that this Kubernetes thing needs to get solved. Is that kind of what you guys are focused on right now? >> So, I mean to use a customer, we have a customer that's in AI/ML and they run their platform at customer sites and that's hardware bound. You can't run AI machine learning on anything anywhere. Well, with Platform9 they can. So we're enabling them to deliver services into their customers that's running their AI/ML platform in their customer's data centers anywhere in the world on hardware that is purpose-built for running that workload. They're not Kubernetes experts. That's what we are. We're bringing them that ability to focus on what's important and just delivering their business services whilst they're enabling our team. And our 24 by seven proactive management are always on assurance to keep that up and running for them. So when something goes bump at the night at 2:00am, our guys get woken up. They're the ones that are reaching out to the customer saying, your environments have a problem, we're taking these actions to fix it. Obviously sometimes, especially if it is running on Bare Metal, there's things you can't do remotely. So you might need someone to go and do that. But even when that happens, you're not by yourself. You're not sitting there like I did when I worked for a bank in one of my first jobs, three o'clock in the morning saying, wow, our end of day processing is stuck. Who else am I waking up? Right? >> Exactly, yeah. Got to get that cash going. But this is a great use case. I want to get to the customer. What do some of the successful customers say to you for the folks watching that aren't yet a customer of Platform9, what are some of the accolades and comments or anecdotes that you guys hear from customers that you have? >> It just works, which I think is probably one of the best ones you can get. Customers coming back and being able to show to their business that they've delivered growth, like business growth and productivity growth and keeping their organization size the same. So we started on our containerization journey. We went to Kubernetes. We've deployed all these new workloads and our operations team is still six people. We're doing way more with growth less, and I think that's also talking to the strength that we're bringing, 'cause we're, we're augmenting that team. They're spending less time on the really low level stuff and automating a lot of the growth activity that's involved. So when it comes to being able to grow their business, they can just focus on that, not- >> Well you guys do the heavy lifting, keep on top of the Kubernetes, make sure that all the versions are all done. Everything's stable and consistent so they can go on and do the build out and provide their services. That seems to be what you guys are best at. >> Correct, correct. >> And so what's on the roadmap? You have the product, direct product management, you get the keys to the kingdom. What is, what is the focus? What's your focus right now? Obviously Kubernetes is growing up, Containers. We've been hearing a lot at the last KubeCon about the security containers is getting better. You've seen verification, a lot more standards around some things. What are you focused on right now for at a product over there? >> Edge is a really big focus for us. And I think in Edge you can look at it in two ways. The mantra that I drive is Edge must be remote. If you can't do something remotely at the Edge, you are using a human being, that's not Edge. Our Edge management capabilities and being in the market for over two years are a hundred percent remote. You want to stand up a store, you just ship the server in there, it gets racked, the rest of it's remote. Imagine a store manager in, I don't know, KFC, just plugging in the server, putting in the ethernet cable, pressing the power button. The rest of all that provisioning for that Cloud Native stack, Kubernetes, KubeVirt for virtualization is done remotely. So we're continuing to focus on that. The next piece that is related to that is allowing people to run Platform9 SaaS in their data centers. So we do ag app today and we've had a really strong focus on telecommunications and the containerized network functions that come along with that. So this next piece is saying, we're bringing what we run as SaaS into your data center, so then you can run it. 'Cause there are many people out there that are saying, we want these capabilities and we want everything that the Platform9 control plane brings and simplifies. But unfortunately, regulatory compliance reasons means that we can't leverage SaaS. So they might be using a cloud, but they're saying that's still our infrastructure. We're still closed that network down, or they're still on-prem. So they're two big priorities for us this year. And that on-premise experiences is paramount, even to the point that we will be delivering a way that when you run an on-premise, you can still say, wait a second, well I can send outbound alerts to Platform9. So their support team can still be proactively helping me as much as they could, even though I'm running Platform9s control plane. So it's sort of giving that blend of two experiences. They're big, they're big priorities. And the third pillar is all around virtualization. It's saying if you have economic pressures, then I think it's important to look at what you're spending today and realistically say, can that be reduced? And I think hypervisors and virtualization is something that should be looked at, because if you can actually reduce that spend, you can bring in some modernization at the same time. Let's take some of those nos that exist that are two years into their five year hardware life cycle. Let's turn that into a Cloud Native environment, which is enabling your modernization in place. It's giving your engineers and application developers the new toys, the new experiences, and then you can start running some of those virtualized workloads with KubeVirt, there. So you're reducing cost and you're modernizing at the same time with your existing infrastructure. >> You know Chris, the topic of this content series that we're doing with you guys is finding the right path, trusting the right path to Cloud Native. What does that mean? I mean, if you had to kind of summarize that phrase, trusting the right path to Cloud Native, what does that mean? It mean in terms of architecture, is it deployment? Is it operations? What's the underlying main theme of that quote? What's the, what's? How would you talk to a customer and say, what does that mean if someone said, "Hey, what does that right path mean?" >> I think the right path means focusing on what you should be focusing on. I know I've said it a hundred times, but if your entire operations team is trying to figure out the nuts and bolts of Kubernetes and getting three months into a journey and discovering, ah, I need Metrics Server to make something function. I want to use Horizontal Pod Autoscaler or Vertical Pod Autoscaler and I need this other thing, now I need to manage that. That's not the right path. That's literally learning what other people have been learning for the last five, seven years that have been focused on Kubernetes solely. So the why- >> There's been a lot of grind. People have been grinding it out. I mean, that's what you're talking about here. They've been standing up the, when Kubernetes started, it was all the promise. >> Chris: Yep. >> And essentially manually kind of getting in in the weeds and configuring it. Now it's matured up. They want stability. >> Chris: Yeah. >> Not everyone can get down and dirty with Kubernetes. It's not something that people want to generally do unless you're totally into it, right? Like I mean, I mean ops teams, I mean, yeah. You know what I mean? It's not like it's heavy lifting. Yeah, it's important. Just got to get it going. >> Yeah, I mean if you're deploying with Platform9, your Ops teams can tinker to their hearts content. We're completely compliant upstream Kubernetes. You can go and change an API server flag, let's go and mess with the scheduler, because we want to. You can still do that, but don't, don't have your team investing in all this time to figure it out. It's been figured out. >> John: Got it. >> Get them focused on enabling velocity for your business. >> So it's not build, but run. >> Chris: Correct? >> Or run Kubernetes, not necessarily figure out how to kind of get it all, consume it out. >> You know we've talked to a lot of customers out there that are saying, "I want to be able to deliver a service to my users." Our response is, "Cool, let us run it. You consume it, therefore deliver it." And we're solving that in one hit versus figuring out how to first run it, then operate it, then turn that into a consumable service. >> So the alternative Platform9 is what? They got to do it themselves or use the Cloud or what's the, what's the alternative for the customer for not using Platform9? Hiring more people to kind of work on it? What's the? >> People, building that kind of PaaS experience? Something that I've been very passionate about for the past year is looking at that world of sort of GitOps and what that means. And if you go out there and you sort of start asking the question what's happening? Just generally with Kubernetes as well and GitOps in that scope, then you'll hear some people saying, well, I'm making it PaaS, because Kubernetes is too complicated for my developers and we need to give them something. There's some great material out there from the likes of Intuit and Adobe where for two big contributors to Argo and the Argo projects, they almost have, well they do have, different experiences. One is saying, we went down the PaaS route and it failed. The other one is saying, well we've built a really stable PaaS and it's working. What are they trying to do? They're trying to deliver an outcome to make it easy to use and consume Kubernetes. So you could go out there and say, hey, I'm going to build a Kubernetes cluster. Sounds like Argo CD is a great way to expose that to my developers so they can use Kubernetes without having to use Kubernetes and start automating things. That is an approach, but you're going to be going completely open source and you're going to have to bring in all the individual components, or you could just lay that, lay it down, and consume it as a service and not have to- >> And mentioned to it. They were the ones who kind of brought that into the open. >> They did. Inuit is the primary contributor to the Argo set of products. >> How has that been received in the market? I mean, they had the event at the Computer History Museum last fall. What's the momentum there? What's the big takeaway from that project? >> Growth. To me, growth. I mean go and track the stars on that one. It's just, it's growth. It's unlocking machine learning. Argo workflows can do more than just make things happen. Argo CD I think the approach they're taking is, hey let's make this simple to use, which I think can be lost. And I think credit where credit's due, they're really pushing to bring in a lot of capabilities to make it easier to work with applications and microservices on Kubernetes. It's not just that, hey, here's a GitOps tool. It can take something from a Git repo and deploy it and maybe prioritize it and help you scale your operations from that perspective. It's taking a step back and saying, well how did we get to production in the first place? And what can be done down there to help as well? I think it's growth expansion of features. They had a huge release just come out in, I think it was 2.6, that brought in things that as a product manager that I don't often look at like really deep technical things and say wow, that's powerful. But they have, they've got some great features in that release that really do solve real problems. >> And as the product, as the product person, who's the target buyer for you? Who's the customer? Who's making that? And you got decision maker, influencer, and recommender. Take us through the customer persona for you guys. >> So that Platform Ops, DevOps space, right, the people that need to be delivering Containers as a service out to their organization. But then it's also important to say, well who else are our primary users? And that's developers, engineers, right? They shouldn't have to say, oh well I have access to a Kubernetes cluster. Do I have to use kubectl or do I need to go find some other tool? No, they can just log to Platform9. It's integrated with your enterprise id. >> They're the end customer at the end of the day, they're the user. >> Yeah, yeah. They can log in. And they can see the clusters you've given them access to as a Platform Ops Administrator. >> So job well done for you guys. And your mind is the developers are moving 'em fast, coding and happy. >> Chris: Yeah, yeah. >> And and from a customer standpoint, you reduce the maintenance cost, because you keep the Ops smoother, so you got efficiency and maintenance costs kind of reduced or is that kind of the benefits? >> Yeah, yep, yeah. And at two o'clock in the morning when things go inevitably wrong, they're not there by themselves, and we're proactively working with them. >> And that's the uptime issue. >> That is the uptime issue. And Cloud doesn't solve that, right? Everyone experienced that Clouds can go down, entire regions can go offline. That's happened to all Cloud providers. And what do you do then? Kubernetes isn't your recovery plan. It's part of it, right, but it's that piece. >> You know Chris, to wrap up this interview, I will say that "theCUBE" is 12 years old now. We've been to OpenStack early days. We had you guys on when we were covering OpenStack and now Cloud has just been booming. You got AI around the corner, AI Ops, now you got all this new data infrastructure, it's just amazing Cloud growth, Cloud Native, Security Native, Cloud Native, Data Native, AI Native. It's going to be all, this is the new app environment, but there's also existing infrastructure. So going back to OpenStack, rolling our own cloud, building your own cloud, building infrastructure cloud, in a cloud way, is what the pioneers have done. I mean this is what we're at. Now we're at this scale next level, abstracted away and make it operational. It seems to be the key focus. We look at CNCF at KubeCon and what they're doing with the cloud SecurityCon, it's all about operations. >> Chris: Yep, right. >> Ops and you know, that's going to sound counterintuitive 'cause it's a developer open source environment, but you're starting to see that Ops focus in a good way. >> Chris: Yeah, yeah, yeah. >> Infrastructure as code way. >> Chris: Yep. >> What's your reaction to that? How would you summarize where we are in the industry relative to, am I getting, am I getting it right there? Is that the right view? What am I missing? What's the current state of the next level, NextGen infrastructure? >> It's a good question. When I think back to sort of late 2019, I sort of had this aha moment as I saw what really truly is delivering infrastructure as code happening at Platform9. There's an open source project Ironic, which is now also available within Kubernetes that is Metal Kubed that automates Bare Metal as code, which means you can go from an empty server, lay down your operating system, lay down Kubernetes, and you've just done everything delivered to your customer as code with a Cloud Native platform. That to me was sort of the biggest realization that I had as I was moving into this industry was, wait, it's there. This can be done. And the evolution of tooling and operations is getting to the point where that can be achieved and it's focused on by a number of different open source projects. Not just Ironic and and Metal Kubed, but that's a huge win. That is truly getting your infrastructure. >> John: That's an inflection point, really. >> Yeah. >> If you think about it, 'cause that's one of the problems. We had with the Bare Metal piece was the automation and also making it Cloud Ops, cloud operations. >> Right, yeah. I mean, one of the things that I think Ironic did really well was saying let's just treat that piece of Bare Metal like a Cloud VM or an instance. If you got a problem with it, just give the person using it or whatever's using it, a new one and reimage it. Just tell it to reimage itself and it'll just (snaps fingers) go. You can do self-service with it. In Platform9, if you log in to our SaaS Ironic, you can go and say, I want that physical server to myself, because I've got a giant workload, or let's turn it into a Kubernetes cluster. That whole thing is automated. To me that's infrastructure as code. I think one of the other important things that's happening at the same time is we're seeing GitOps, we're seeing things like Terraform. I think it's important for organizations to look at what they have and ask, am I using tools that are fit for tomorrow or am I using tools that are yesterday's tools to solve tomorrow's problems? And when especially it comes to modernizing infrastructure as code, I think that's a big piece to look at. >> Do you see Terraform as old or new? >> I see Terraform as old. It's a fantastic tool, capable of many great things and it can work with basically every single provider out there on the planet. It is able to do things. Is it best fit to run in a GitOps methodology? I don't think it is quite at that point. In fact, if you went and looked at Flux, Flux has ways that make Terraform GitOps compliant, which is absolutely fantastic. It's using two tools, the best of breeds, which is solving that tomorrow problem with tomorrow solutions. >> Is the new solutions old versus new. I like this old way, new way. I mean, Terraform is not that old and it's been around for about eight years or so, whatever. But HashiCorp is doing a great job with that. I mean, so okay with Terraform, what's the new address? Is it more complex environments? Because Terraform made sense when you had basic DevOps, but now it sounds like there's a whole another level of complexity. >> I got to say. >> New tools. >> That kind of amalgamation of that application into infrastructure. Now my app team is paying way more attention to that manifest file, which is what GitOps is trying to solve. Let's templatize things. Let's version control our manifest, be it helm, customize, or just a straight up Kubernetes manifest file, plain and boring. Let's get that version controlled. Let's make sure that we know what is there, why it was changed. Let's get some auditability and things like that. And then let's get that deployment all automated. So that's predicated on the cluster existing. Well why can't we do the same thing with the cluster, the inception problem. So even if you're in public cloud, the question is like, well what's calling that API to call that thing to happen? Where is that file living? How well can I manage that in a large team? Oh my God, something just changed. Who changed it? Where is that file? And I think that's one of big, the big pieces to be sold. >> Yeah, and you talk about Edge too and on-premises. I think one of the things I'm observing and certainly when DevOps was rocking and rolling and infrastructures code was like the real push, it was pretty much the public cloud, right? >> Chris: Yep. >> And you did Cloud Native and you had stuff on-premises. Yeah you did some lifting and shifting in the cloud, but the cool stuff was going in the public cloud and you ran DevOps. Okay, now you got on-premise cloud operation and Edge. Is that the new DevOps? I mean 'cause what you're kind of getting at with old new, old new Terraform example is an interesting point, because you're pointing out potentially that that was good DevOps back in the day or it still is. >> Chris: It is, I was going to say. >> But depending on how you define what DevOps is. So if you say, I got the new DevOps with public on-premise and Edge, that's just not all public cloud, that's essentially distributed Cloud Native. >> Correct. Is that the new DevOps in your mind or is that? How would you, or is that oversimplifying it? >> Or is that that term where everyone's saying Platform Ops, right? Has it shifted? >> Well you bring up a good point about Terraform. I mean Terraform is well proven. People love it. It's got great use cases and now there seems to be new things happening. We call things like super cloud emerging, which is multicloud and abstraction layers. So you're starting to see stuff being abstracted away for the benefits of moving to the next level, so teams don't get stuck doing the same old thing. They can move on. Like what you guys are doing with Platform9 is providing a service so that teams don't have to do it. >> Correct, yeah. >> That makes a lot of sense, So you just, now it's running and then they move on to the next thing. >> Chris: Yeah, right. >> So what is that next thing? >> I think Edge is a big part of that next thing. The propensity for someone to put up with a delay, I think it's gone. For some reason, we've all become fairly short-tempered, Short fused. You know, I click the button, it should happen now, type people. And for better or worse, hopefully it gets better and we all become a bit more patient. But how do I get more effective and efficient at delivering that to that really demanding- >> I think you bring up a great point. I mean, it's not just people are getting short-tempered. I think it's more of applications are being deployed faster, security is more exposed if they don't see things quicker. You got data now infrastructure scaling up massively. So, there's a double-edged swords to scale. >> Chris: Yeah, yeah. I mean, maintenance, downtime, uptime, security. So yeah, I think there's a tension around, and one hand enthusiasm around pushing a lot of code and new apps. But is the confidence truly there? It's interesting one little, (snaps finger) supply chain software, look at Container Security for instance. >> Yeah, yeah. It's big. I mean it was codified. >> Do you agree that people, that's kind of an issue right now. >> Yeah, and it was, I mean even the supply chain has been codified by the US federal government saying there's things we need to improve. We don't want to see software being a point of vulnerability, and software includes that whole process of getting it to a running point. >> It's funny you mentioned remote and one of the thing things that you're passionate about, certainly Edge has to be remote. You don't want to roll a truck or labor at the Edge. But I was doing a conversation with, at Rebars last year about space. It's hard to do brake fix on space. It's hard to do a, to roll a someone to configure satellite, right? Right? >> Chris: Yeah. >> So Kubernetes is in space. We're seeing a lot of Cloud Native stuff in apps, in space, so just an example. This highlights the fact that it's got to be automated. Is there a machine learning AI angle with all this ChatGPT talk going on? You see all the AI going the next level. Some pretty cool stuff and it's only, I know it's the beginning, but I've heard people using some of the new machine learning, large language models, large foundational models in areas I've never heard of. Machine learning and data centers, machine learning and configuration management, a lot of different ways. How do you see as the product person, you incorporating the AI piece into the products for Platform9? >> I think that's a lot about looking at the telemetry and the information that we get back and to use one of those like old idle terms, that continuous improvement loop to feed it back in. And I think that's really where machine learning to start with comes into effect. As we run across all these customers, our system that helps at two o'clock in the morning has that telemetry, it's got that data. We can see what's changing and what's happening. So it's writing the right algorithms, creating the right machine learning to- >> So training will work for you guys. You have enough data and the telemetry to do get that training data. >> Yeah, obviously there's a lot of investment required to get there, but that is something that ultimately that could be achieved with what we see in operating people's environments. >> Great. Chris, great to have you here in the studio. Going wide ranging conversation on Kubernetes and Platform9. I guess my final question would be how do you look at the next five years out there? Because you got to run the product management, you got to have that 20 mile steer, you got to look at the customers, you got to look at what's going on in the engineering and you got to kind of have that arc. This is the right path kind of view. What's the five year arc look like for you guys? How do you see this playing out? 'Cause KubeCon is coming up and we're you seeing Kubernetes kind of break away with security? They had, they didn't call it KubeCon Security, they call it CloudNativeSecurityCon, they just had in Seattle inaugural events seemed to go well. So security is kind of breaking out and you got Kubernetes. It's getting bigger. Certainly not going away, but what's your five year arc of of how Platform9 and Kubernetes and Ops evolve? >> It's to stay on that theme, it's focusing on what is most important to our users and getting them to a point where they can just consume it, so they're not having to operate it. So it's finding those big items and bringing that into our platform. It's something that's consumable, that's just taken care of, that's tested with each release. So it's simplifying operations more and more. We've always said freedom in cloud computing. Well we started on, we started on OpenStack and made that simple. Stable, easy, you just have it, it works. We're doing that with Kubernetes. We're expanding out that user, right, we're saying bring your developers in, they can download their Kube conflict. They can see those Containers that are running there. They can access the events, the log files. They can log in and build a VM using KubeVirt. They're self servicing. So it's alleviating pressures off of the Ops team, removing the help desk systems that people still seem to rely on. So it's like what comes into that field that is the next biggest issue? Is it things like CI/CD? Is it simplifying GitOps? Is it bringing in security capabilities to talk to that? Or is that a piece that is a best of breed? Is there a reason that it's been spun out to its own conference? Is this something that deserves a focus that should be a specialized capability instead of tooling and vendors that we work with, that we partner with, that could be brought in as a service. I think it's looking at those trends and making sure that what we bring in has the biggest impact to our users. >> That's awesome. Thanks for coming in. I'll give you the last word. Put a plug in for Platform9 for the people who are watching. What should they know about Platform9 that they might not know about it or what should? When should they call you guys and when should they engage? Take a take a minute to give the plug. >> The plug. I think it's, if your operations team is focused on building Kubernetes, stop. That shouldn't be the cloud. That shouldn't be in the Edge, that shouldn't be at the data center. They should be consuming it. If your engineering teams are all trying different ways and doing different things to use and consume Cloud Native services and Kubernetes, they shouldn't be. You want consistency. That's how you get economies of scale. Provide them with a simple platform that's integrated with all of your enterprise identity where they can just start consuming instead of having to solve these problems themselves. It's those, it's those two personas, right? Where the problems manifest. What are my operations teams doing, and are they delivering to my company or are they building infrastructure again? And are my engineers sprinting or crawling? 'Cause if they're not sprinting, you should be asked the question, do I have the right Cloud Native tooling in my environment and how can I get them back? >> I think it's developer productivity, uptime, security are the tell signs. You get that done. That's the goal of what you guys are doing, your mission. >> Chris: Yep. >> Great to have you on, Chris. Thanks for coming on. Appreciate it. >> Chris: Thanks very much. 0 Okay, this is "theCUBE" here, finding the right path to Cloud Native. I'm John Furrier, host of "theCUBE." Thanks for watching. (upbeat music)

Published Date : Feb 17 2023

SUMMARY :

And it comes down to operations, And the developers are I need to run my software somewhere. and the infrastructure, What's the goal and then I asked for that in the VM, What's the problem that you guys solve? and configure all of the low level. We're going to be Cloud Native, case or cases that you guys see We've opened that tap all the way, It's going to be interesting too, to your business and let us deliver the teams need to get Is that kind of what you guys are always on assurance to keep that up customers say to you of the best ones you can get. make sure that all the You have the product, and being in the market with you guys is finding the right path, So the why- I mean, that's what kind of getting in in the weeds Just got to get it going. to figure it out. velocity for your business. how to kind of get it all, a service to my users." and GitOps in that scope, of brought that into the open. Inuit is the primary contributor What's the big takeaway from that project? hey let's make this simple to use, And as the product, the people that need to at the end of the day, And they can see the clusters So job well done for you guys. the morning when things And what do you do then? So going back to OpenStack, Ops and you know, is getting to the point John: That's an 'cause that's one of the problems. that physical server to myself, It is able to do things. Terraform is not that the big pieces to be sold. Yeah, and you talk about Is that the new DevOps? I got the new DevOps with Is that the new DevOps Like what you guys are move on to the next thing. at delivering that to I think you bring up a great point. But is the confidence truly there? I mean it was codified. Do you agree that people, I mean even the supply and one of the thing things I know it's the beginning, and the information that we get back the telemetry to do get that could be achieved with what we see and you got to kind of have that arc. that is the next biggest issue? Take a take a minute to give the plug. and are they delivering to my company That's the goal of what Great to have you on, Chris. finding the right path to Cloud Native.

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Stephen Chin, JFrog | KubeCon + CloudNativeCon NA 2022


 

>>Good afternoon, brilliant humans, and welcome back to the Cube. We're live in Detroit, Michigan at Cub Con, and I'm joined by John Furrier. John three exciting days buzzing. How you doing? >>That's great. I mean, we're coming down to the third day. We're keeping the energy going, but this segment's gonna be awesome. The CD foundation's doing amazing work. Developers are gonna be running businesses and workflows are changing. Productivity's the top conversation, and you're gonna start to see a coalescing of the communities who are continuous delivery, and it's gonna be awesome. >>And, and our next guess is an outstanding person to talk about this. We are joined by Stephen Chin, the chair of the CD Foundation. Steven, thanks so much for being here. >>No, no, my pleasure. I mean, this has been an amazing week quote that CubeCon with all of the announcements, all of the people who came out here to Detroit and, you know, fantastic. Like just walking around, you bump into all the right people here. Plus we held a CD summit zero day events, and had a lot of really exciting announcements this week. >>Gotta love the shirt. I gotta say, it's one of my favorites. Love the logos. Love the love the branding. That project got traction. What's the news in the CD foundation? I tried to sneak in the back. I got a little laid into your co-located event. It was packed. Everyone's engaged. It was really looked, look really cool. Give us the update. >>What's the news? Yeah, I know. So we, we had a really, really powerful event. All the key practitioners, the open source leads and folks were there. And one of, one of the things which I think we've done a really good job in the past six months with the CD foundation is getting back to the roots and focusing on technical innovation, right? This is what drives foundations, having strong projects, having people who are building innovation, and also bringing in a new innovation. So one of the projects which we added to the CD foundation this week is called Persia. So it's a, it's a decentralized package repository for getting open source libraries. And it solves a lot of the problems which you get when you have centralized infrastructure. You don't have the right security certificates, you don't have the right verification libraries. And these, these are all things which large companies provision and build out inside of their infrastructure. But the open source communities don't have the benefit of the same sort of really, really strong architecture. A lot of, a lot of the systems we depend upon. It's >>A good point, yeah. >>Yeah. I mean, if you think about the systems that developers depend upon, we depend upon, you know, npm, ruby Gems, Mayn Central, and these systems been around for a while. Like they serve the community well, right? They're, they're well supported by the companies and it's, it's, it's really a great contribution that they give us. But every time there's an outage or there's a security issue, guess, guess how many security issues that our, our research team found at npm? Just ballpark. >>74. >>So there're >>It's gotta be thousands. I mean, it's gotta be a lot of tons >>Of Yeah, >>They, they're currently up to 60,000 >>Whoa. >>Vulnerable, malicious packages in NPM and >>Oh my gosh. So that's a super, that's a jar number even. I know it was gonna be huge, but Holy mo. >>Yeah. So that's a software supply chain in actually right there. So that's, that's open source. Everything's out there. What's, how do, how does, how do you guys fix that? >>Yeah, so per peria kind of shifts the whole model. So when, when you think about a system that can be sustained, it has to be something which, which is not just one company. It has to be a, a, a set of companies, be vendor neutral and be decentralized. So that's why we donated it to the Continuous Delivery Foundation. So that can be that governance body, which, which makes sure it's not a single company, it is to use modern technologies. So you, you, you just need something which is immutable, so it can't be changed. So you can rely on it. It has to have a strong transaction ledger so you can see all of the history of it. You can build up your software, build materials off of it, and it, it has to have a strong peer-to-peer architecture, so it can be sustained long term. >>Steven, you mentioned something I want to just get back to. You mentioned outages and disruption. I, you didn't, you didn't say just the outages, but this whole disruption angle is interesting if something happens. Talk about the impact of the developer. They stalled, inefficiencies create basically disruption. >>No, I mean, if, if, so, so if you think about most DevOps teams in big companies, they support hundreds or thousands of teams and an hour of outage. All those developers, they, they can't program, they can't work. And that's, that's a huge loss of productivity for the company. Now, if you, if you take that up a level when MPM goes down for an hour, how many millions of man hours are wasted by not being able to get your builds working by not being able to get your codes to compile. Like it's, it's >>Like, yeah, I mean, it's almost hard to fathom. I mean, everyone's, It's stopped. Exactly. It's literally like having the plug pulled >>Exactly on whenever you're working on, That's, that's the fundamental problem we're trying to solve. Is it, it needs to be on a, like a well supported, well architected peer to peer network with some strong backing from big companies. So the company is working on Persia, include J Frog, which who I work for, Docker, Oracle. We have Deploy hub, Huawei, a whole bunch of other folks who are also helping out. And when you look at all of those folks, they all have different interests, but it's designed in a way where no single party has control over the network. So really it's, it's a system system. You, you're not relying upon one company or one logo. You're relying upon a well-architected open source implementation that everyone can rely >>On. That's shared software, but it's kind of a fault tolerant feature too. It's like, okay, if something happens here, you have a distributed piece of it, decentralized, you're not gonna go down. You can remediate. All right, so where's this go next? I mean, cuz we've been talking about the role of developer. This needs to be a modern, I won't say modern upgrade, but like a modern workflow or value chain. What's your vision? How do you see that? Cuz you're the center of the CD foundation coming together. People are gonna be coalescing multiple groups. Yeah. >>What's the, No, I think this is a good point. So there, there's a, a lot of different continuous delivery, continuous integration technologies. We're actually, from a Linux Foundation standpoint, we're coalescing all the continued delivery events into one big conference >>Next. You just made an announcement about this earlier this week. Tell us about CD events. What's going on, what's in, what's in the cooker? >>Yeah, and I think one of the big announcements we had was the 0.1 release of CD events. And CD events allows you to take all these systems and connect them in an event scalable, event oriented architecture. The first integration is between Tecton and Capin. So now you can get CD events flowing cleanly between your, your continuous delivery and your observability. And this extends through your entire DevOps pipeline. We all, we all need a standards based framework Yep. For how we get all the disparate continuous integration, continuous delivery, observability systems to, to work together. That's also high performance. It scales with our needs and it, it kind of gives you a future architecture to build on top of. So a lot of the companies I was talking with at the CD summit Yeah. They were very excited about not only using this with the projects we announced, but using this internally as an architecture to build their own DevOps pipelines on. >>I bet that feels good to hear. >>Yeah, absolutely. Yeah. >>Yeah. You mentioned Teton, they just graduated. I saw how many projects have graduated? >>So we have two graduated projects right now. We have Jenkins, which is the first graduated project. Now Tecton is also graduated. And I think this shows that for Tecton it was, it was time, the very mature project, great support, getting a lot of users and having them join the set of graduated projects. And the continuous delivery foundation is a really strong portfolio. And we have a bunch of other projects which also are on their way towards graduation. >>Feels like a moment of social proof I bet. >>For you all. Yeah, yeah. Yeah. No, it's really good. Yeah. >>How long has the CD Foundation been around? >>The CD foundation has been around for, i, I won't wanna say the exact number of years, a few years now. >>Okay. >>But I, I think that it, it was formed because what we wanted is we wanted a foundation which was purpose built. So CNCF is a great foundation. It has a very large umbrella of projects and it takes kind of that big umbrella approach where a lot of different efforts are joining it, a lot of things are happening and you can get good traction, but it produces its own bottlenecks in process. Having a foundation which is just about continuous delivery caters to more of a DevOps, professional DevOps audience. I think this, this gives a good platform for best practices. We're working on a new CDF best practices Yeah. Guide. We're working when use cases with all the member companies. And it, it gives that thought leadership platform for continuous delivery, which you need to be an expert in that area >>And the best practices too. And to identify the issues. Because at the end of the day, with the big thing that's coming out of this is velocity and more developers coming on board. I mean, this is the big thing. More people doing more. Yeah. Well yeah, I mean you take this open source continuous thunder away, you have more developers coming in, they be more productive and then people are gonna even either on the DevOps side or on the straight AP upside. And this is gonna be a huge issue. And the other thing that comes out that I wanna get your thoughts on is the supply chain issue you talked about is hot verifications and certifications of code is such big issue. Can you share your thoughts on that? Because Yeah, this is become, I won't say a business model for some companies, but it's also becoming critical for security that codes verified. >>Yeah. Okay. So I, I think one of, one of the things which we're specifically doing with the Peria project, which is unique, is rather than distributing, for example, libraries that you developed on your laptop and compiled there, or maybe they were built on, you know, a runner somewhere like Travis CI or GitHub actions, all the libraries being distributed on Persia are built by the authorized nodes in the network. And then they're, they're verified across all of the authorized nodes. So you nice, you have a, a gar, the basic guarantee we're giving you is when you download something from the Peria network, you'll get exactly the same binary as if you built it yourself from source. >>So there's a lot of trust >>And, and transparency. Yeah, exactly. And if you remember back to like kind of the seminal project, which kicked off this whole supply chain security like, like whirlwind it was SolarWinds. Yeah. Yeah. And the exact problem they hit was the build ran, it produced a result, they modified the code of the bill of the resulting binary and then they signed it. So if you built with the same source and then you went through that same process a second time, you would've gotten a different result, which was a malicious pre right. Yeah. And it's very hard to risk take, to take a binary file Yep. And determine if there's malicious code in it. Cuz it's not like source code. You can't inspect it, you can't do a code audit. It's totally different. So I think we're solving a key part of this with Persia, where you're freeing open source projects from the possibility of having their binaries, their packages, their end reduces, tampered with. And also upstream from this, you do want to have verification of prs, people doing code reviews, making sure that they're looking at the source code. And I think there's a lot of good efforts going on in the open source security foundation. So I'm also on the governing board of Open ssf >>To Do you sleep? You have three jobs you've said on camera? No, I can't even imagine. Yeah. Didn't >>You just spin that out from this open source security? Is that the new one they >>Spun out? Yeah, So the Open Source Security foundation is one of the new Linux Foundation projects. They, they have been around for a couple years, but they did a big reboot last year around this time. And I think what they really did a good job of now is bringing all the industry players to the table, having dialogue with government agencies, figuring out like, what do we need to do to support open source projects? Is it more investment in memory, safe languages? Do we need to have more investment in, in code audits or like security reviews of opensource projects. Lot of things. And all of those things require money investments. And that's what all the companies, including Jay Frogger doing to advance open source supply chain security. I >>Mean, it's, it's really kind of interesting to watch some different demographics of the developers and the vendors and the customers. On one hand, if you're a hardware person company, you have, you talk zero trust your software, your top trust, so your trusted code, and you got zero trust. It's interesting, depending on where you're coming from, they're all trying to achieve the same thing. It means zero trust. Makes sense. But then also I got code, I I want trust. Trust and verified. So security is in everything now. So code. So how do you see that traversing over? Is it just semantics or what's your view on that? >>The, the right way of looking at security is from the standpoint of the hacker, because they're always looking for >>Well said, very well said, New >>Loop, hope, new loopholes, new exploits. And they're, they're very, very smart people. And I think when you, when you look some >>Of the smartest >>Yeah, yeah, yeah. I, I, I work with, well former hackers now, security researchers, >>They converted, they're >>Recruited. But when you look at them, there's like two main classes of like, like types of exploits. So some, some attacker groups. What they're looking for is they're looking for pulse zero days, CVEs, like existing vulnerabilities that they can exploit to break into systems. But there's an increasing number of attackers who are now on the opposite end of the spectrum. And what they're doing is they're creating their own exploits. So, oh, they're for example, putting malicious code into open source projects. Little >>Trojan horse status. Yeah. >>They're they're getting their little Trojan horses in. Yeah. Or they're finding supply chain attacks by maybe uploading a malicious library to NPM or to pii. And by creating these attacks, especially ones that start at the top of the supply chain, you have such a large reach. >>I was just gonna say, it could be a whole, almost gives me chills as we're talking about it, the systemic, So this is this >>Gnarly nation state attackers, like people who wanted serious >>Damages. Engineered hack just said they're high, highly funded. Highly skilled. Exactly. Highly agile, highly focused. >>Yes. >>Teams, team. Not in the teams. >>Yeah. And so, so one, one example of this, which actually netted quite a lot of money for the, for the hacker who exposed it was, you guys probably heard about this, but it was a, an attack where they uploaded a malicious library to npm with the same exact namespace as a corporate library and clever, >>Creepy. >>It's called a dependency injection attack. And what happens is if you, if you don't have the right sort of security package management guidelines inside your company, and it's just looking for the latest version of merging multiple repositories as like a, like a single view. A lot of companies were accidentally picking up the latest version, which was out in npm uploaded by Alex Spearson was the one who did the, the attack. And he simultaneously reported bug bounties on like a dozen different companies and netted 130 k. Wow. So like these sort of attacks that they're real Yep. They're exploitable. And the, the hackers >>Complex >>Are finding these sort of attacks now in our supply chain are the ones who really are the most dangerous. That's the biggest threat to us. >>Yeah. And we have stacker ones out there. You got a bunch of other services, the white hat hackers get the bounties. That's really important. All right. What's next? What's your vision of this show as we end Coan? What's the most important story coming outta Coan in your opinion? And what are you guys doing next? >>Well, I, I actually think this is, this is probably not what most hooks would say is the most exciting story to con, but I find this personally the best is >>I can't wait for this now. >>So, on, on Sunday, the CNCF ran the first kids' day. >>Oh. >>And so they had a, a free kids workshop for, you know, underprivileged kids for >>About, That's >>Detroit area. It was, it was taught by some of the folks from the CNCF community. So Arro, Eric hen my, my older daughter, Cassandra's also an instructor. So she also was teaching a raspberry pie workshop. >>Amazing. And she's >>Here and Yeah, Yeah. She's also here at the show. And when you think about it, you know, there's always, there's, there's, you know, hundreds of announcements this week, A lot of exciting technologies, some of which we've talked about. Yeah. But it's, it's really what matters is the community. >>It this is a community first event >>And the people, and like, if we're giving back to the community and helping Detroit's kids to get better at technology, to get educated, I think that it's a worthwhile for all of us to be here. >>What a beautiful way to close it. That is such, I'm so glad you brought that up and brought that to our attention. I wasn't aware of that. Did you know that was >>Happening, John? No, I know about that. Yeah. No, that was, And that's next generation too. And what we need, we need to get down into the elementary schools. We gotta get to the kids. They're all doing robotics club anyway in high school. Computer science is now, now a >>Sport, in my opinion. Well, I think that if you're in a privileged community, though, I don't think that every school's doing robotics. And >>That's why Well, Cal Poly, Cal Poly and the universities are stepping up and I think CNCF leadership is amazing here. And we need more of it. I mean, I'm, I'm bullish on this. I love it. And I think that's a really great story. No, >>I, I am. Absolutely. And, and it just goes to show how committed CNF is to community, Putting community first and Detroit. There has been such a celebration of Detroit this whole week. Stephen, thank you so much for joining us on the show. Best Wishes with the CD Foundation. John, thanks for the banter as always. And thank you for tuning in to us here live on the cube in Detroit, Michigan. I'm Savannah Peterson and we are having the best day. I hope you are too.

Published Date : Oct 28 2022

SUMMARY :

How you doing? We're keeping the energy going, but this segment's gonna be awesome. the chair of the CD Foundation. of the announcements, all of the people who came out here to Detroit and, you know, What's the news in the CD foundation? You don't have the right security certificates, you don't have the right verification libraries. you know, npm, ruby Gems, Mayn Central, I mean, it's gotta be a lot of tons So that's a super, that's a jar number even. What's, how do, how does, how do you guys fix that? It has to have a strong transaction ledger so you can see all of the history of it. Talk about the impact of the developer. No, I mean, if, if, so, so if you think about most DevOps teams It's literally like having the plug pulled And when you look at all of those folks, they all have different interests, you have a distributed piece of it, decentralized, you're not gonna go down. What's the, No, I think this is a good point. What's going on, what's in, what's in the cooker? And CD events allows you to take all these systems and connect them Yeah. I saw how many projects have graduated? And the continuous delivery foundation is a really strong portfolio. For you all. The CD foundation has been around for, i, I won't wanna say the exact number of years, it gives that thought leadership platform for continuous delivery, which you need to be an expert in And the other thing that comes out that I wanna get your thoughts on is So you nice, you have a, a gar, the basic guarantee And the exact problem they hit was the build ran, To Do you sleep? And I think what they really did a good job of now is bringing all the industry players to So how do you see that traversing over? And I think when you, when you look some Yeah, yeah, yeah. But when you look at them, there's like two main classes of like, like types Yeah. the supply chain, you have such a large reach. Engineered hack just said they're high, highly funded. Not in the teams. the same exact namespace as a corporate library the latest version, which was out in npm uploaded by Alex Spearson That's the biggest threat to us. And what are you guys doing next? the CNCF community. And she's And when you think about it, And the people, and like, if we're giving back to the community and helping Detroit's kids to get better That is such, I'm so glad you brought that up and brought that to our attention. into the elementary schools. And And I think that's a really great story. And thank you for tuning in to us here live

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Shawn Henry, CrowdStrike | CrowdStrike Fal.Con 2022


 

>>All we're back. We're wrapping up day two at Falcon 22 from the area in Las Vegas, CrowdStrike CrowdStrike. The action is crazy. Second day, a keynotes. Sean Henry is back. He's the chief security officer at CrowdStrike. He did a keynote today. Sean. Good to see you. Thanks for coming >>Back. Good. See you, Dave. Thanks for having me. >>So, unfortunately, I wasn't able to see your keynote cuz I had to come do cube interviews. You interviewed Kimbo Walden from, from, you know, white house, right? >>National cyber security >>Director. We're gonna talk about that. We're gonna talk about Overwatch, your threat hunting report. I want to share the results with our audience, but start with your, well actually start with the event. We're now in day two, you've had a good chance to talk to customers and partners. What are, what are your observations? Yeah, >>It's first of all, it's been an amazing event over 2200 attendees here. It's really taking top three floors at the area hotel and we've got partners and customers, employees, and to see the excitement and the level of collaboration here is absolutely phenomenal. All these different organizations that are each have a piece of cyber security to see them coming together, all in support of how do you stop breaches? How do you work together to do it? It's really been absolutely phenomenal. You're >>Gonna love the collaboration. We kind of talked about this on our earlier segment is the industry has to do a better job and has been doing a better job. You know, I think you and Kevin laid that out pretty well. So tell me about the interview with the fireside chat with Kimba. What was that like? What topics came up? >>Yeah. Kimba is the principal, deputy national cyber security advisor. She's been there for just four months. She spent over 10 years at DHS, but she most recently came from the private sector in cybersecurity. So she's got that the experience as a private sector expert, as well as a public sector expert and to see her come together in that position. It was great. We talked a lot about some of the strategies the white house is looking to put forth in their new cybersecurity strategy. There was recently an executive order, right? That the, the president put forth that talks about a lot of the things that we're doing here. So for example, the executive order talks about a lot of the legacy type of capabilities being put to pasture and about the government embracing cloud, embracing threat, hunting, embracing EDR, embracing zero trust and identity protection. Those are all the things that the private sector has been moving towards over the last year or two. That's what this is all about here. But to see the white house put that out, that all government agencies will now be embracing that I think it puts them on a much shorter footing and it allows the government to be able to identify vulnerabilities before they get exploited. It allows them to much more quickly identify, have visibility and respond to, to threats. So the government in infrastructure will be safer. And it was really nice to hear her talk about that and about how the private sector can work with the government. >>So you know how this works, you know, having been in the bureau. But so it's the, these executive orders. A lot of times people think, oh, it's just symbolic. And there are a couple of aspects of it. One is president Biden really impressed upon the private sector to, you know, amp it up to, to really focus and do a better job. But also as you pointed out that executive order can adjudicate what government agencies must do must prioritize. So it's more than symbolic. It's actually taking action. Isn't >>It? Yeah. I, I, I think it, I think it's both. I think it's important for the government to lead in this area because while a, a large portion of infrastructure, major companies, they understand this, there is still a whole section of private sector organizations that don't understand this and to see the white house, roll it out. I think that's good leadership and that is symbolic. But then to your second point to mandate that government agencies do this, it really pushes those. That might be a bit reluctant. It pushes them forward. And I think this is the, the, the type of action that as it starts to roll out and people become more comfortable and they start to see the successes. They understand that they're becoming safer, that they're reducing risk. It really is kind of a self-fulfilling prophecy and we see things become much safer. Did, >>Did you guys talk about Ukraine? Was that, was that off limits or did that come up at all? >>It wasn't, it wasn't off limits, but we didn't talk about it because there are so many other things we were discussing. We were talking about this, the cyber security workforce, for example, and the huge gap in the number of people who have the expertise, the capability and the, and the opportunities to them to come into cyber security technology broadly, but then cyber security as a sub sub component of that. And some of the programs, they just had a big cyber workforce strategy. They invited a lot of people from the private sector to have this conversation about how do you focus on stem? How do you get younger people? How do you get women involved? So getting maybe perhaps to the untapped individuals that would step forward and be an important stop gap and an important component to this dearth of talent and it's absolutely needed. So that was, was one thing. There were a number of other things. Yeah. >>So I mean, pre pandemic, I thought the number was 350,000 open cybersecurity jobs. I heard a number yesterday just in the us. And you might have even told me this 7, 7 50. So it's doubled in just free to post isolation economy. I don't know what the stats are, but too big. Well, as a, as a CSO, how much can automation do to, to close that gap? You know, we were talking earlier on the cube about, you gotta keep the humans in the loop, you, you, the, the, the, the Nirvana of the machines will just take care of everything is just probably not gonna happen anytime in the near term, even midterm or long term, but, but, but how can automation play and help close that gap? So >>The, the automation piece is, is what allows this to scale. You know, if we had one company with a hundred endpoints and we had a couple of folks there, you could do it with humans. A lot of it when you're talking about hundreds of millions of endpoints spread around the globe, you're talking about literally trillions of events every week that are being identified, evaluated and determined whether they're malicious or not. You have to have automation and to have using the cloud, using AI, using machine learning, to sort through, and really look for the malicious needle in a stack of needle. So you've gotta get that fidelity, that fine tune review. And you can only do that with automation. What you gotta remember, Dave, is that there's a human being at the end of every one of these attacks. So we've got the bad guys, have humans there, they're using the technology to scale. We're using the technology to scale to detect them. But then when you get down to the really malicious activity, having human beings involved is gonna take it to another level and allow you to eradicate the adversaries from the environment. >>Okay. So they'll use machines to knock on the door when that door gets opened and they're in, and they're saying, okay, where do we go from here? And they're directing strategy. Absolutely. I, I spent, I think gave me a sta I, I wonder if I wrote it down correctly, 2 trillion events per day. Yeah. That you guys see is that I write that down. Right? >>You did. It changes just like the number of jobs. It changes when I started talking about this just a, a year and a half ago, it was a billion a day. And when you look at how it's multiplied exponentially, and that will continue because of the number of applications, because of the number of devices as that gets bigger, the number of events gets bigger. And that's one of the problems that we have here is the spread of the network. The vulnerability, the environment is getting bigger and bigger and bigger as it gets bigger, more opportunities for bad guys to exploit vulnerabilities. >>Yeah. And we, we were talking earlier about IOT and extending, you know, that, that threats surface as well, talk about the Overwatch threat hunting report. What is that? How, how often have you run it? And I'd love to get into some of the results. Yeah. >>So Overwatch is a service that we offer where we have 24 by seven threat hunters that are operating in our customer environments. They're hunting, looking for, looking for malicious activity, malicious behavior. And to the point you just made earlier, where we use automation to sort out and filter what is clearly bad. When an adversary does get what we call fingers on the keyboard. So they're in the box and now a human being, they get a hit on their automated attack. They get a hit that, Hey, we're in, it's kind of the equivalent of looking at the Bober while you're fishing. Yeah. When you see the barber move, then the fisherman jumps up from his nap and starts to reel it in similar. They jump on the keyboard fingers on the keyboard. Our Overwatch team is detecting them very, very quickly. So we found 77,000 potential intrusions this past year in 2021, up to the end of June one, one every seven minutes from those detections. >>When we saw these detections, we were able to identify unusual adversary behavior that we'd not necessar necessarily seen before we call it indicators of attack. What does that mean? It means we're seeing an adversary, taking a new action, using a new tactic. Our Overwatch team can take that from watching it to human beings. They take it, they give it to our, our engineering team and they can write detections, which now become automated, right? So you have, you have all the automation that filters out all the bad stuff. One gets through a bad guy, jumps up, he's on the keyboard. And now he's starting to execute commands on the system. Our team sees that pulls those commands out. They're unusual. We've not seen 'em before we give it to our engineering team. They write detections that now all become automated. So because of that, we stopped over with the 77,000 attacks that we identified. We stopped over a million new attacks that would've come in and exploited a network. So it really is kind of a big circle where you've got human beings and intelligence and technology, all working together to make the system smarter, to make the people smarter and make the customers safer. And you're >>Seeing new IAS pop up all the time, and you're able to identify those and, and codify 'em. Now you've announced at reinforced, I, I, in July in Boston, you announced the threat hunting service, which is also, I think, part of your you're the president as well of that services division, right? So how's that going? What >>What's happening there? What we announced. So we've the Overwatch team has been involved working in customer environments and working on the back end in our cloud for many years. What we've announced is this cloud hunting, where, because of the adoption of the cloud and the movement to the cloud of so many organizations, they're pushing data to the cloud, but we're seeing adversaries really ramp up their attacks against the cloud. So we're hunting in Google cloud in Microsoft Azure cloud in AWS, looking for anomalous behavior, very similar to what we do in customer environments, looking for anomalous behavior, looking for credential exploitation, looking for lateral movement. And we are having a great success there because as that target space increases, there's a much greater need for customers to ensure that it's protected. So >>The cloud obviously is very secure. You got some of the best experts in the planet inside of hyperscale companies. So, and whether it's physical security or logical security, they're obviously, you know, doing a good job is the weakness, the seams between where the cloud provider leaves off and the customer has to take over that shared responsibility model, you know, misconfiguring and S3 bucket is the, you know, the common one, but I'm so there like a zillion others, where's that weakness. Yeah. >>That, that's exactly right. We see, we see oftentimes the it piece enabling the cloud piece and there's a connectivity there, and there is a seam there. Sometimes we also see misconfiguration, and these are some of the things that our, our cloud hunters will find. They'll identify again, the equivalent of, of walking down the hallway and seeing a door that's unlocked, making sure it's locked before it gets exploited. So they may see active exploitation, which they're negating, but they also are able to help identify vulnerabilities prior to them getting exploited. And, you know, the ability for organizations to successfully manage their infrastructure is a really critical part of this. It's not always malicious actors. It's identifying where the infrastructure can be shored up, make it more resilient so that you can prevent some of these attacks from happening. I >>Heard, heard this week earlier, something I hadn't heard before, but it makes a lot of sense, you know, patch Tuesday means hack Wednesday. And, and so I, I presume that the, the companies releasing patches is like a signal to the bad guys that Hey, you know, free for all go because people aren't necessarily gonna patch. And then the solar winds customers are now circumspect about patches. The very patches that are supposed to protect us with the solar winds hack were the cause of the malware getting in and, you know, reforming, et cetera. So that's a complicated equation. Yeah. >>It, it certainly is a couple, couple parts there to unwind. First, when you, you think about patch Tuesday, there are adversaries often, not always that are already exploiting some of those vulnerabilities in the wild. So it's a zero day. It's not yet been patched in some cases hasn't yet been identified. So you've got people who are actively exploiting. It we've found zero days in the course of our threat hunting. We report them in a, in a, in a responsible way. We've gone to Microsoft. We've told them a couple times in the last few months that we found a zero day and give them an opportunity to patch that before anybody goes public with it, because absolutely right when it does go public, those that didn't know about it before recognize that there will be millions of devices depending on the, the vulnerability that are out there and exploitable. And they will absolutely, it will tell everybody that you can now go to this particular place. And there's an opportunity to gain access, to exploit privileges, depending on the criticality of the patch. >>I, I don't, I, I don't, I'm sorry to generalize, but I wanna ask you about the hacker mindset. Let's say that what you just described a narrow set of hackers knows that there's an unpatched, you know, vulnerability, and they're making money off of that. Will they keep that to themselves? Will they share that with other folks in the net? Will they sell that information? Or is it, is it one of those? It depends. It, >>I was just gonna say, it depends you, you beat me to it. It absolutely depends. All of, all of the above would be the answer. We certainly see organ now a nation state for example, would absolutely keep that to themselves. Yeah. Right. Their goal is very different from an organized crime group, which might sell access. And we see them all the time in the underground selling access. That's how they make money nation states. They want to keep a zero day to themselves. It's something they're able to exploit in some cases for months or years, that that, that vulnerability goes undetected. But a nation state is aware of it and exploiting it. It's a, it's a dangerous game. And it just, I think, exemplifies the importance of ensuring that you're doing everything you can to patch in a timely matter. Well, >>Sean, we appreciate the work that you've done in your previous role and continuing to advance education, knowledge and protection in our industry. Thank you for coming on >>You. Thank you for having me. This is a fantastic event. Really appreciate you being here and helping to educate folks. Yeah. >>You guys do do a great job. Awesome. Set that you built and look forward to future events with you guys. My >>Friends. Thanks so much, Dave. Yeah. Thank >>You. Bye now. All right. Appreciate it. All right, keep it right there. We're gonna wrap up in a moment. Live from Falcon 22. You're watching the cube.

Published Date : Sep 21 2022

SUMMARY :

He's the chief security officer at CrowdStrike. Walden from, from, you know, white house, right? the event. cyber security to see them coming together, all in support of how do you stop breaches? So tell me about the interview So she's got that the experience as a private sector expert, So you know how this works, you know, having been in the bureau. become more comfortable and they start to see the successes. They invited a lot of people from the private sector to have this conversation about how do you focus on So it's doubled in just free to post isolation economy. having human beings involved is gonna take it to another level and allow you to eradicate the adversaries from the environment. That you guys see is that I write that down. And that's one of the problems that we have here is And I'd love to get into some of the results. And to the point you just made earlier, where we use automation to sort out and filter what So you have, you have all the automation So how's that going? the cloud and the movement to the cloud of so many organizations, they're pushing data to the cloud, take over that shared responsibility model, you know, misconfiguring and S3 bucket is the, so that you can prevent some of these attacks from happening. the cause of the malware getting in and, you know, reforming, et cetera. And they will absolutely, it will tell everybody that you can now go to I, I don't, I, I don't, I'm sorry to generalize, but I wanna ask you about the hacker mindset. It's something they're able to exploit in some cases for Thank you for coming on Really appreciate you being here and helping to educate folks. Set that you built and look forward to future events with you guys. Thank We're gonna wrap up in a moment.

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John Wood, Telos & Shannon Kellogg, AWS


 

>>Welcome back to the cubes coverage of AWS public sector summit live in Washington D. C. A face to face event were on the ground here is to keep coverage. I'm john Kerry, your hosts got two great guests. Both cuba alumni Shannon Kellogg VP of public policy for the Americas and john would ceo tell us congratulations on some announcement on stage and congressional john being a public company. Last time I saw you in person, you are private. Now your I. P. O. Congratulations >>totally virtually didn't meet one investor, lawyer, accountant or banker in person. It's all done over zoom. What's amazing. >>We'll go back to that and a great great to see you had great props here earlier. You guys got some good stuff going on in the policy side, a core max on stage talking about this Virginia deal. Give us the update. >>Yeah. Hey thanks john, it's great to be back. I always like to be on the cube. Uh, so we made an announcement today regarding our economic impact study, uh, for the commonwealth of Virginia. And this is around the amazon web services business and our presence in Virginia or a WS as we all, uh, call, uh, amazon web services. And um, basically the data that we released today shows over the last decade the magnitude of investment that we're making and I think reflects just the overall investments that are going into Virginia in the data center industry of which john and I have been very involved with over the years. But the numbers are quite um, uh, >>just clever. This is not part of the whole H. 20. H. Q. Or whatever they call HQ >>To HQ two. It's so Virginia Amazon is investing uh in Virginia as part of our HQ two initiative. And so Arlington Virginia will be the second headquarters in the U. S. In addition to that, AWS has been in Virginia for now many years, investing in both data center infrastructure and also other corporate facilities where we house AWS employees uh in other parts of Virginia, particularly out in what's known as the dullest technology corridor. But our data centers are actually spread throughout three counties in Fairfax County, Loudoun County in Prince William County. >>So this is the maxim now. So it wasn't anything any kind of course this is Virginia impact. What was, what did he what did he announce? What did he say? >>Yeah. So there were a few things that we highlighted in this economic impact study. One is that over the last decade, if you can believe it, we've invested $35 billion 2020 alone. The AWS investment in construction and these data centers. uh it was actually $1.3 billion 2020. And this has created over 13,500 jobs in the Commonwealth of Virginia. So it's a really great story of investment and job creation and many people don't know John in this Sort of came through in your question too about HQ two, But aws itself has over 8000 employees in Virginia today. Uh, and so we've had this very significant presence for a number of years now in Virginia over the last, you know, 15 years has become really the cloud capital of the country, if not the world. Uh, and you see all this data center infrastructure that's going in there, >>John What's your take on this? You've been very active in the county there. Um, you've been a legend in the area and tech, you've seen this many years, you've been doing so I think the longest running company doing cyber my 31st year, 31st year. So you've been on the ground. What does this all mean to you? >>Well, you know, it goes way back to, it was roughly 2005 when I served on the Economic Development Commission, Loudon County as the chairman. And at the time we were the fastest-growing county in America in Loudon County. But our residential real property taxes were going up stratospherically because when you look at it, every dollar real property tax that came into residential, we lose $2 because we had to fund schools and police and fire departments and so forth. And we realized for every dollar of commercial real property tax that came in, We made $97 in profit, but only 13% of the money that was coming into the county was coming in commercially. So a small group got together from within the county to try and figure out what were the assets that we had to offer to companies like Amazon and we realized we had a lot of land, we had water and then we had, you know this enormous amount of dark fiber, unused fibre optic. And so basically the county made it appealing to companies like amazon to come out to Loudon County and other places in northern Virginia and the rest is history. If you look today, we're Loudon County is Loudon County generates a couple $100 million surplus every year. It's real property taxes have come down in in real dollars and the percentage of revenue that comes from commercials like 33 34%. That's really largely driven by the data center ecosystem that my friend over here Shannon was talking. So >>the formula basically is look at the assets resources available that may align with the kind of commercial entities that good. How's their domicile there >>that could benefit. >>So what about power? Because the data centers need power, fiber fiber is great. The main, the main >>power you can build power but the main point is is water for cooling. So I think I think we had an abundance of water which allowed us to build power sources and allowed companies like amazon to build their own power sources. So I think it was really a sort of a uh uh better what do they say? Better lucky than good. So we had a bunch of assets come together that helps. Made us, made us pretty lucky as a, as a region. >>Thanks area too. >>It is nice and >>john, it's really interesting because the vision that john Wood and several of his colleagues had on that economic development board has truly come through and it was reaffirmed in the numbers that we released this week. Um, aws paid $220 million 2020 alone for our data centers in those three counties, including loud >>so amazon's contribution to >>The county. $220 million 2020 alone. And that actually makes up 20% of overall property tax revenues in these counties in 2020. So, you know, the vision that they had 15 years ago, 15, 16 years ago has really come true today. And that's just reaffirmed in these numbers. >>I mean, he's for the amazon. So I'll ask you the question. I mean, there's a lot of like for misinformation going around around corporate reputation. This is clearly an example of the corporation contributing to the, to the society. >>No, no doubt. And you think >>About it like that's some good numbers, 20 million, 30 >>$5 million dollar capital investment. You know, 10, it's, what is it? 8000 9000 >>Jobs. jobs, a W. S. jobs in the Commonwealth alone. >>And then you look at the economic impact on each of those counties financially. It really benefits everybody at the end of the day. >>It's good infrastructure across the board. How do you replicate that? Not everyone's an amazon though. So how do you take the formula? What's your take on best practice? How does this rollout? And that's the amazon will continue to grow, but that, you know, this one company, is there a lesson here for the rest of us? >>I think I think all the data center companies in the cloud companies out there see value in this region. That's why so much of the internet traffic comes through northern Virginia. I mean it's I've heard 70%, I've heard much higher than that too. So I think everybody realizes this is a strategic asset at a national level. But I think the main point to bring out is that every state across America should be thinking about investments from companies like amazon. There are, there are really significant benefits that helps the entire community. So it helps build schools, police departments, fire departments, etcetera, >>jobs opportunities. What's the what's the vision though? Beyond data center gets solar sustainability. >>We do. We have actually a number of renewable energy projects, which I want to talk about. But just one other quick on the data center industry. So I also serve on the data center coalition which is a national organization of data center and cloud providers. And we look at uh states all over this country were very active in multiple states and we work with governors and state governments as they put together different frameworks and policies to incent investment in their states and Virginia is doing it right. Virginia has historically been very forward looking, very forward thinking and how they're trying to attract these data center investments. They have the right uh tax incentives in place. Um and then you know, back to your point about renewable energy over the last several years, Virginia is also really made some statutory changes and other policy changes to drive forward renewable energy in Virginia. Six years ago this week, john I was in a coma at county in Virginia, which is the eastern shore. It's a very rural area where we helped build our first solar farm amazon solar farm in Virginia in 2015 is when we made this announcement with the governor six years ago this week, it was 88 megawatts, which basically at the time quadruple the virginias solar output in one project. So since that first project we at Amazon have gone from building that one facility, quadrupling at the time, the solar output in Virginia to now we're by the end of 2023 going to be 1430 MW of solar power in Virginia with 15 projects which is the equivalent of enough power to actually Enough electricity to power 225,000 households, which is the equivalent of Prince William county Virginia. So just to give you the scale of what we're doing here in Virginia on renewable energy. >>So to me, I mean this comes down to not to put my opinion out there because I never hold back on the cube. It's a posture, we >>count on that. It's a >>posture issue of how people approach business. I mean it's the two schools of thought on the extreme true business. The government pays for everything or business friendly. So this is called, this is a modern story about friendly business kind of collaborative posture. >>Yeah, it's putting money to very specific use which has a very specific return in this case. It's for everybody that lives in the northern Virginia region benefits everybody. >>And these policies have not just attracted companies like amazon and data center building builders and renewable energy investments. These policies are also leading to rapid growth in the cybersecurity industry in Virginia as well. You know john founded his company decades ago and you have all of these cybersecurity companies now located in Virginia. Many of them are partners like >>that. I know john and I both have contributed heavily to a lot of the systems in place in America here. So congratulations on that. But I got to ask you guys, well I got you for the last minute or two cybersecurity has become the big issue. I mean there's a lot of these policies all over the place. But cyber is super critical right now. I mean, where's the red line Shannon? Where's you know, things are happening? You guys bring security to the table, businesses are out there fending for themselves. There's no militia. Where's the, where's the, where's the support for the commercial businesses. People are nervous >>so you want to try it? >>Well, I'm happy to take the first shot because this is and then we'll leave john with the last word because he is the true cyber expert. But I had the privilege of hosting a panel this morning with the director of the cybersecurity and Infrastructure Security agency at the department, Homeland Security, Jenness easterly and the agency is relatively new and she laid out a number of initiatives that the DHS organization that she runs is working on with industry and so they're leaning in their partnering with industry and a number of areas including, you know, making sure that we have the right information sharing framework and tools in place, so the government and, and we in industry can act on information that we get in real time, making sure that we're investing for the future and the workforce development and cyber skills, but also as we enter national cybersecurity month, making sure that we're all doing our part in cyber security awareness and training, for example, one of the things that are amazon ceo Andy Jassy recently announced as he was participating in a White house summit, the president biden hosted in late august was that we were going to at amazon make a tool that we've developed for information and security awareness for our employees free, available to the public. And in addition to that we announced that we were going to provide free uh strong authentication tokens for AWS customers as part of that announcement going into national cybersecurity months. So what I like about what this administration is doing is they're reaching out there looking for ways to work with industry bringing us together in these summits but also looking for actionable things that we can do together to make a difference. >>So my, my perspective echoing on some of Shannon's points are really the following. Uh the key in general is automation and there are three components to automation that are important in today's environment. One is cyber hygiene and education is a piece of that. The second is around mis attribution meaning if the bad guy can't see you, you can't be hacked. And the third one is really more or less around what's called attribution, meaning I can figure out actually who the bad guy is and then report that bad guys actions to the appropriate law enforcement and military types and then they take it from there >>unless he's not attributed either. So >>well over the basic point is we can't as industry hat back, it's illegal, but what we can do is provide the tools and methods necessary to our government counterparts at that point about information sharing, where they can take the actions necessary and try and find those bad guys. >>I just feel like we're not moving fast enough. Businesses should be able to hack back. In my opinion. I'm a hawk on this one item. So like I believe that because if people dropped on our shores with troops, the government will protect us. >>So your your point is directly taken when cyber command was formed uh before that as airlines seeing space physical domains, each of those physical domains have about 100 and $50 billion they spend per year when cyber command was formed, it was spending less than Jpmorgan chase to defend the nation. So, you know, we do have a ways to go. I do agree with you that there needs to be more uh flexibility given the industry to help help with the fight. You know, in this case. Andy Jassy has offered a couple of tools which are, I think really good strong tokens training those >>are all really good. >>We've been working with amazon for a long time, you know, ever since, uh, really, ever since the CIA embrace the cloud, which was sort of the shot heard around the world for cloud computing. We do the security compliance automation for that air gap region for amazon as well as other aspects >>were all needs more. Tell us faster, keep cranking up that software because tell you right now people are getting hit >>and people are getting scared. You know, the colonial pipeline hack that affected everybody started going wait a minute, I can't get gas. >>But again in this area of the line and jenny easterly said this this morning here at the summit is that this truly has to be about industry working with government, making sure that we're working together, you know, government has a role, but so does the private sector and I've been working cyber issues for a long time to and you know, kind of seeing where we are this year in this recent cyber summit that the president held, I really see just a tremendous commitment coming from the private sector to be an effective partner in securing the nation this >>full circle to our original conversation around the Virginia data that you guys are looking at the Loudon County amazon contribution. The success former is really commercial public sector. I mean, the government has to recognize that technology is now lingua franca for all things everything society >>well. And one quick thing here that segues into the fact that Virginia is the cloud center of the nation. Um uh the president issued a cybersecurity executive order earlier this year that really emphasizes the migration of federal systems into cloud in the modernization that jOHN has worked on, johN had a group called the Alliance for Digital Innovation and they're very active in the I. T. Modernization world and we remember as well. Um but you know, the federal government is really emphasizing this, this migration to cloud and that was reiterated in that cybersecurity executive order >>from the, well we'll definitely get you guys back on the show, we're gonna say something. >>Just all I'd say about about the executive order is that I think one of the main reasons why the president thought was important is that the legacy systems that are out there are mainly written on kobol. There aren't a lot of kids graduating with degrees in COBOL. So COBOL was designed in 1955. I think so I think it's very imperative that we move has made these workloads as we can, >>they teach it anymore. >>They don't. So from a security point of view, the amount of threats and vulnerabilities are through the >>roof awesome. Well john I want to get you on the show our next cyber security event. You have you come into a fireside chat and unpack all the awesome stuff that you're doing. But also the challenges. Yes. And there are many, you have to keep up the good work on the policy. I still say we got to remove that red line and identified new rules of engagement relative to what's on our sovereign virtual land. So a whole nother Ballgame, thanks so much for coming. I appreciate it. Thank you appreciate it. Okay, cute coverage here at eight of public sector seven Washington john ferrier. Thanks for watching. Mhm. Mhm.

Published Date : Sep 28 2021

SUMMARY :

Both cuba alumni Shannon Kellogg VP of public policy for the Americas and john would ceo tell It's all done over zoom. We'll go back to that and a great great to see you had great props here earlier. in the data center industry of which john and I have been very involved with over the This is not part of the whole H. 20. And so Arlington Virginia So this is the maxim now. One is that over the last decade, if you can believe it, we've invested $35 billion in the area and tech, you've seen this many years, And so basically the county made it appealing to companies like amazon the formula basically is look at the assets resources available that may align Because the data centers need power, fiber fiber is great. So I think I think we had an abundance of water which allowed us to build power sources john, it's really interesting because the vision that john Wood and several of So, you know, the vision that they had 15 This is clearly an example of the corporation contributing And you think You know, 10, everybody at the end of the day. And that's the amazon will continue to grow, benefits that helps the entire community. What's the what's the vision though? So just to give you the scale of what we're doing here in Virginia So to me, I mean this comes down to not to put my opinion out there because I never It's a I mean it's the two schools of thought on the It's for everybody that lives in the northern Virginia region benefits in the cybersecurity industry in Virginia as well. But I got to ask you guys, well I got you for the last minute or two cybersecurity But I had the privilege of hosting a panel this morning with And the third one is really more So counterparts at that point about information sharing, where they can take the actions necessary and So like I believe that because if people dropped on our shores flexibility given the industry to help help with the fight. really, ever since the CIA embrace the cloud, which was sort of the shot heard around the world for tell you right now people are getting hit You know, the colonial pipeline hack that affected everybody started going wait I mean, the government has to recognize that technology is now lingua franca for all things everything of federal systems into cloud in the modernization that jOHN has Just all I'd say about about the executive order is that I think one of the main reasons why the president thought So from a security point of view, the amount of threats and vulnerabilities are through the But also the challenges.

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Day 2 Intro


 

(upbeat electronic music) >> Okay thanks, Adam, and the studio. We're here on the floor in Cloud City, right in the middle of all the action, the keynotes are going on in the background. It's a packed house. I'm John Furrier. Dave Vellante's on assignment, digging in, getting those stories. He'll have the analysis, he'll be back on theCUBE, but I want to welcome Chloe Richardson, who has been holding down the main stage here in Cloud City with amazing content that she's been hosting. Chloe, great to see you. Thanks for coming on theCUBE, and kicking it off day two with me. >> No, not at all. Thank you for having me! It's very exciting! I love what you guys have got over here, very fun! >> We're inside theCUBE. This is where all the action is, and also, Cloud City is really changing the game. If you look at what's going on here in Cloud City, it's pretty spectacular. >> No, I mean, the atmosphere is absolutely palpable. Isn't it? You can just feel it. People walk in and see what the future looks like for the telecoms industry. Very exciting. >> And you've been doing a great job on the main stage, we're really loving your content. Let's get into some of the content here. After the keynotes are going on, we're going to have DR maybe fly by the set later, we're going to check that out. But let's check out this videotape. This is TelcoDR. You got to check out this reel, and we'll be right back, and we'll talk about it. (smooth electronic music) >> TelcoDR burst onto the global telecom scene this year, making headlines for taking over the huge Erickson space at MWC 21, and for building Cloud City in just a hundred days. But why did the company go to such trouble? And what is their unique offering to the telecoms industry? And what drives their dynamic CEO, Danielle Royston, or DR, as everyone calls her? Cloud City Live caught up with DR, away from the hustle and bustle of the city to find out. (upbeat instrumental music) >> Hi, I'm Danielle Royston, coming to you from beautiful Barcelona! I'm here for MWC 21. About a hundred days ago, I decided to take over the iconic Erickson booth to turn it into Cloud City. Cloud City has over 30 vendors, and 70 demos, to introduce telco to what I think is the future for our industry. We're going to have three awesome experiences. We're going to talk about the new subscriber experience. We're going to talk about what's in store for the new network, and the future of work. And I'm really excited to create a community, and invite awesome telco executives to see this new feature. It's been a really tough 18 months, and we didn't know what MWC 21 was going to be like in terms of attendance. And so from the get-go, we planned this amazing experience that we call Cloud City Live. At Cloud City Live, we have two main components. We have the speaker series, where we have over 50 speakers from Amazon, Google, Microsoft, as well as CSPs, and awesome vendors, talking about the public cloud in telco. The second part of Cloud City Live is theCUBE. Think of this as like an ESPN desk of awesome tech interviews focused on telco and the public cloud, hosted by John furrier and Dave Vallente. Dave and John are going to talk to a variety of guests focused on telco in the public cloud. It's a great way for our virtual participants to feel like they're at the show, experiencing what's going on here. So excited to have them as part of the Cloud City booth. There's a ton of innovation going on in telco, and 20 years ago, Elon Musk set on his mission to Mars. I, like Elon Musk, am on a quest to take telco to the public cloud. Every year at MWC, there's always a flurry of announcements, and this year is no different. At this year's MWC, Totogi, a startup that I invested $1,000,000 in, will be launching. Totogi is introducing two products to the market this week at MWC. The first is at planetary scale charger. More than a charger, it's an engagement, coupling your network data with charging information to drive subscriber engagement, and doubling your ARPU. The second product that Totogi is introducing is a planetary scale BSS system, built on top of the TM Forum Open APIs. Both of these products will be available for viewing in the virtual booth, as well as on the show floor. The public cloud is an unstoppable mega trend that's coming to telco! I'm super excited to bring to you the vendors, the products, the demonstrations, and the speakers, both to people here in Barcelona, and virtually around the world! (upbeat instrumental music) Well, that was a fascinating insight into the origins of TelcoDR, why public cloud is going to truly disrupt the telecoms industry, and why DR herself is so passionate about it. If you'd like to find out more, come and see us at Cloud City. (groovy electronic music) >> Okay, thanks. Just rolling that reel. Chloe, I mean, look at that reel, I mean, DR, Danielle Royston, she's a star. And I've seen a lot of power players in the industry. She's got guts and determination, and she's got a vision, and she's not just, you know, making noise about telco and cloud, there's actually a lot of real good vision there! I mean, it's just so impressive. >> No, it really is. And for me, it's almost like the next moonshot. It's the moonshot of the telco world! She's innovative, she's exciting. And if we've learned anything over the last 18 months, it's that we need that in this industry, to grow for the future of the industry. So, so exciting. I think she's a real inspiration! >> And I love the fact that she's so takes the tiger by the tail. Because the telco industry is being disrupted, she's just driving the bus here. And I remember, I did a story on Teresa Carlson, who was with Amazon Web Services, she was running the public sector, and she was doing the same exact thing in that public sector world in DC, and around the world. She opened up regions in Bahrain, which as a woman, that was an amazing accomplishment. And she wasn't just a woman, she was just a power player! And she was an exceptional leader. I see DR doing the same thing, and people aren't going to like that, I'll tell you right now. People are going to be like, "Whoa, what's going on here?" >> Now of course, it's always that way we pioneers though, isn't it? At the time, people thinking what is going on here, we don't like change, why are being shaken up? But actually, afterwards, in retrospect, they think, "Oh, okay. I see why that happened, and we needed it." So, really exciting stuff. >> Making things happen, that's what we're doing here on theCUBE. Obviously, the main stage's doing a great job. Let's go check out this highlight reel. If you're watching and you missed some of the action, this is obviously the physical event back since 2019 in February, but there's also a hybrid event, a lot of virtual action going on. So, you got theCUBE Virtual, you got a lot of content on virtual sites. But in person here, we're going to go show you a highlight reel from what we did yesterday, and what was happening around the show. Enjoy this quick highlight reel from yesterday. (groovy electronic music) (cheerful instrumental music) (groovy electronic music) Okay. We're back here in theCUBE. We're on the main floor out here with Chloe, who is emceeing, hosting, and driving the content on the Cloud City main stage. Chloe, it's been great here. I mean so far, day one, I was watching your presentations and fireside chats you've been hosting. Awesome content. I mean, people are like jazzed up. >> Yeah, no, for sure. We had Scott Brighton on yesterday, who was our opening keynote on the live stage, and his session was all about the future of work, which is so relevant and so pertinent to now. And he talked about the way it's changing. And in 10 years, it's going to be a trillion dollar industry to be in the cloud at work. So, really interesting! I mean, yeah, the atmosphere here is great. Everyone's excited. It's new content everyday. And that's the thing, it's not stale content! It's stuff that people want to hear. People are here for the new hot trends, the new hot topics. It's very exciting. >> Yeah, the next big thing. And also it's a fiscal event, so since 2019, this Mobile World Congress has been a massive event, and hasn't happened since February, 2019. That's a lot of time that's elapsed in the industry because of COVID, and people are glad to be here. But a lot of stuff's changed! >> Yeah. It's a different world, right? I mean, two years in the telco industry is like a hundred years elsewhere. Everything has changed! Digital transformation migration, obviously cloud, which is what we're talking about over here at Cloud City Live. I'm wondering though, John, I'd like to pick your brains on something. >> John: Sure. >> It has changed in the last two years. We know that! But what about the future of Mobile World Congress? How do you see it changing in the next few years. >> Oh, man. That's a great question. I mean, my observation, I've been coming to the show for a very long time, over a decade and a half, and it's been a nerdy show about networks, and telecom, which is basically radios, and wireless, and then mobile. But it's very global, a lot of networks. But now it's evolving! And many people are saying, and we were talking on theCUBE yesterday, Dave Vellante was commenting, that this show is turning into a consumer like show. So CES is the big consumer electronics show in the US, in Las Vegas every year. This show has got a vibe, because of all the technology from the cloud players, and from the chips, getting smaller, faster, cheaper, more capability, lower power. So people look at the chips, the hardware. It's less about the speeds and feeds, it's more about the consumer experience. We got cars. I was talking to a guy yesterday, he said, "Vehicle e-commerce is coming." I went, "What the hell his vehicle e-commerce?" And you could be on your app driving down the freeway and go, "Hey, I want some food." Instead of having it delivered to you, you order it, you pick it up. So that's kind of what can be happening now in real time, you can do all kinds of other things. So, a lot of new things are happening. >> Yeah, I think so. Do you see that as another disruption for the industry? That is, the fact that it's moving to be more consumer focused? Is there anything we should be worried about in that space? >> Well, I think the incumbents are going to lose their positions. So I think in any new shift, new brands come in out of nowhere. And it's the people that you don't think about. It's the the company that you don't see. (audience in background applauding) And we got DR on the main stage right here, look at this! We saw her walk out with the confidence of a pro. >> Chloe: Yeah, for sure. >> She just walked out there, and she's not afraid. >> Well, as she said in her video, she is ready to wake them up! And you can see as soon as she walks out, that is what she intends to do today. >> I love her mojo. She's got a lot of energy. And back to the show, I mean, she's just an example of what I was saying. Like in every market shift, a new brand emerges. >> Chloe: Yep. >> I mean, even when Apple was tainted, they were about to shut down, they were going to run out of cash, when Steve Jobs brought back Apple, he consolidated and rebooted the company, the iPad was a seminal, iPod, a seminal moment. Then the iPhone, and just, the rest is history. That kind of disruption is coming. You're going to see that now. >> Oh, it's exciting though, isn't it? To be future ready, rather than future proof! But actually I wanted to ask you something as well, because we are seeing all these cloud players getting hot under the collar about telco. Why are they so excited? What's the buzz about wire, as you're on AWS and Google Cloud, why do they want to have a slice of the pie? >> Well, I think they're hot and heavy on the fact that telco is a ripe opportunity. And it used to be this boring, slow moving glacier. It's almost like global warming now, the icebergs are melting, and it's going to just change. And because of the edge, 5G is not a consumer wireless thing, it's not like a better phone. It's a commercial app opportunity, because it's high bandwidth. We've all been to concerts, or football games, or sporting events where a stadium is packed. Everyone gets bars on their wifi, but can't get out. Can't upload their picture to Instagram. Why? Because it's choking them on the network. That's where 5G solves a problem. It brings a lot of bandwidth, and that's going to bring the edge to life, and that's money. So when you got money, and greed, and power, changing hands, if it's on the table, and the wheel's spinning, it could be double zero, or it could be lucky seven. You don't know! >> Oh, for sure. And that's certainly enough to get all the big players hot and bothered about getting involved! And I suppose it circles back to the fact that DR is really leading the charge, and they're probably thinking, "Okay, what's going on here? This is different. We want something new." You did notice it, OpenRAN is something that we've been talking about over the last day or so. We've had quite a few of us speakers over here at Cloud City Live mention OpenRAN. What is it all about, Don? Because why all the buzz if 5G is such a hot topic? Why are we get excited about it? >> That's a great thing. The 5G certainly will drive the main trend, for sure. OpenRAN is essentially an answer to the fact that 5G is popular, and they need more infrastructure. So open source, the Linux Foundation, has been the driver for most of the open source software. So, they're trying to make open software, and open architectures, to create more entrepreneurial activity around hardware, and around infrastructure, because we need more infrastructure, we need more antennas, we need more transceivers, we need more devices. That could be open. So in order to do that, you got to open up the technology, and you want to minimize the licensing, and minimize a lot of these, you know, proprietary aspects. >> What did we look at? So on Wednesday, we've got a great keynote from Phillip Langlois, who is CEO and founder of P1 Security. And he's coming to talk to us about cybersecurity within the cloud, and within telco. So you just mentioned that OpenRAN is all about having open source, about having that space where we can share more efficiently and easily more easily. What does that mean for security though? Is it at risk? >> I think it's going to increase the value of security, and minimize the threats. Because open source, even though it's open, the more people that are working on it, the more secure it could be. So yes, it could be more open in a sense that could be explored by hackers, but open can also protect. And I think we've seen open source, and cloud in particular, be more secure. Because everyone said, cloud is not secure, open source is insecure. And as it turns out, when the collective hive minds of developers work on things, it gets secure. >> And it is interesting, isn't it? Because we have seen that there has been an uptick in cyber security threats, but actually I was speaking to some leaders across various industries, and particularly in tech, and they were saying, actually, there's not been an uptick in attempted threats, there's been an uptick because with this open-source environment, we are able to track them, and measure them, and defend more efficiently. So actually, they're being batted away. But the number is probably the same as it always was, we just didn't know about them before we had this open source environment. >> There's more money in threats, and there's more surface area. So as the tide rises, so to the threats. So on a net basis, it's more, because there's more volume, but it's pretty much the same. And look it, there's money involved, they are organized. There's a business model on attacking and getting the cash out of your bank, or ransomware is at an all time high. >> Yes! >> So this is like a big problem, and it's beyond the government. It's around individual freedom. So, security is huge. And I think open source and cloud are going to be, I think, the answer to that. >> Yeah, for sure. And it's, again, about collaboration, isn't it? Which we talk about all the time, but without collaboration, the industries are going to have to work together to promote this environment. So yeah, it should be good to talk with Phillip on Wednesday. >> I'd just say on security, don't download that PDF, if you don't know who it came from. The phishing is always good. Well, we got some great stuff coming up. We're going to have a great day. We got a video here of Mobile World Live. We're going to show this next segment, and we're going to toss it to a video. And this is really about to give the experience, Chloe, for people who aren't here. To get a feel for what's going on in Barcelona, and all the action. And if you look at the video, enjoy it. >> Hi, I'm Daniel Royston, CEO and founder of TelcoDR. But you can call me DR! Ready for some more straight talk about telco? It's go time! Let's do it. Holy shit! It sure is a great time to be a tech company! I mean, if you're Amazon, Microsoft, Google, Grab, Twilio, Door Dash, or Uber, life's pretty great! Just look at these stock prices over the past five years, with their shareholder value going up and to the right. Totally amazing! But where's telco? Dare I add our stocks to this awesome chart? Let's compare these fabulous tech stocks to AT&T, Vodafone, Telefonica, TIM, America Movil, and Zain Group. Huh. Not so great, right? Yep. I'm talking directly to you, senior telco execs. I'm here to wake you up! Why is it that Wall Street doesn't see you as tech? Why aren't CSPs seen as driving all the tech change? Why is it always Apple, Amazon and Google who get the big buzz? But more importantly, why isn't it you? Before I came to this industry, I always thought of carriers as tech companies. I gave more of my money to AT&T than to Apple, because I really cared about the quality of the network. But I also wondered why on earth the carriers allowed all the other tech companies to take center stage. After spending the last few years in telco, I now understand why. It's because you are network people, you are not customer people! I get it. You have the security blanket. You're a network oligopoly. It's crazy expensive to build a network, and it's expensive to buy spectrum. It takes operational chops to run a killer network, and it takes great skill to convince Wall Street to finance all of it. You telco execs are amazing at all those things. But because you focus on the network, it means you don't focus on the customer. And so far, you haven't had to. Every Telco's KPI is to be less shitty than their next competitor. You don't have to be the best. Just don't be last. Everyone else's NPS is in the thirties too. Their mobile app ratings are just as terrible as yours. Everyone's sucks at customer sat. And it's widely acknowledged and accepted. Let's talk about the cost of that. The cost is not measured on market share against other MNOs. The cost is measured in lost ARPU that the tech guys are getting. Everyone knows about the loss of texting to WeChat, WhatsApp, and the other OTT apps. But it is not just texting. The total adjustable market, or TAM, of the mobile app disruptors is huge! Instead of remaining network focused, you should be leveraging your network into a premier position. And because you're network people, I bet you think I'm talking about coercive network leverage. That is not what I'm talking about! I'm talking about love, customer love. There is one thing the highly valued tech companies all have in common. They all crush it on customer love! They look at every interaction with the customer and say, how do we make the customer love this? Like Netflix has easy monthly cancellation, Amazon does no questions asked returns, Uber gives users a real time view into driver rating and availability. Compare those ideas to the standard telco customer interaction. The highly valued tech companies don't have the network oligopoly to fall back on like you do. To survive, they must make customers love them. So, they focus on it in a big way! And it pays off. Their NPS is close to 70, and they have app ratings of 4.5 or higher. A far cry from your thirties NPS, and app ratings of 3.5. If you want to have those huge tech multiples for yourself, you have to start thinking about these guys as your new competition, not the other telcos in your market. The crazy thing is, if you give up using your network as a crutch, and put all of your focus on the customer, the network becomes an asset worth more than all the super apps. Let's step back and talk about the value of super apps, and becoming customer centered! Retooling around the customer is a huge change, so let's make sure it's worth it. We aren't talking about 25% improvement. I'm going to show you that if you become customer centric, you can double your ARPU, double your valuation multiples, and drive big shareholder value, just like the tech companies on that chart! Now let's talk about the customer focused super apps. There are hundreds of companies in a variety of categories vying for your subscribers' disposable income. Movies, food delivery, financial services. Who are they? And why does Wall Street give them such high valuations and like them so much? Well first, look at what they are telling Wall Street about their TAM. They broadcast ridiculously huge TAMs that are greater than the telco TAMs. You know, who should have a ridiculously huge TAM? You! Hello? What I'm saying is that if you got what's yours, you double in size. And if you take the TAMs they throw around, you'd be five times as big. When I think about the opportunity to double ARPU, without having to double the cap ex to build out the network, I say to myself, hell yeah! We should totally go do it, and do whatever it takes to go get it. For example, let's talk about Grab. Grab is a Southeast Asian super app company with an expected $40 billion valuation. Grab's customer focus started in Rideshare, but then leveraged its customer love into wallet deliveries, hospitality, and investing. Their ARPU is now larger than a Telco's ARPU in countries where they compete, and they have a higher valuation than those telcos too. Imagine if you could combine a great user experience with the valuable services that helped grow your ARPU. That would be huge! So, how do you build a super app? I bet right about now, you're wishing you had a super app. Everyone wants a super app! A lot of money has been unsuccessfully spent by telcos trying to build their own. I bet you're saying to yourself, "DR, your pie in the sky sounds great, but it has no chance of success." Well, I'm betting things are about to change. There is a public cloud startup called to Totogi that is going to help carriers build world-class super apps. To have a successful super app, there is one key metric you need to know. It is the KPI that determines if your super app will be a success or a flop. It's not about the daily active users. It's not the average order value. It's not even gross merchandise value. It's all about the frequency of use per day by the user. That's the metric that matters. How many have you used that metric in your telco apps? Do you have a team driving up user app interactions every day? Most telco apps are used for top-up, or to check a bill. This is a huge missed opportunity. Super app companies excel at building great experiences and driving a huge amount of interactions. They have to, their business depends on it. They have to be customer focused. They have to keep bringing the user back to the app, every day, multiple times a day. And you know what? They do a great job. Customers love their super apps. They have great user experiences. Like Apple credit cards, no information required application process. They have high net promoter scores because of customer friendly policies. Like how Door Dash retroactively credits fees when you move to a better plan. And they have great app store ratings, because they do simple things, like remember your last order, or allow you to use the app, rather than forced you to call customer service. Customers of successful super apps love it when new services are added. And because of the customer love, every time something is added to the app, customers adopt it immediately. New services drive frequent daily user interactions. So our problem in telco is we have an app that is only open once per month, not multiple times per day. And without frequent opens, there is no super app. Hm, what do we have in telco that we could use to help with this problem? I wonder. While you don't currently have a mobile app that subscribers use multiple times a day, you have something that's 10 times better! You have a network. Subscribers already interact with your network. 10 times more frequently than any user with any of the super apps. But telcos don't leverage those interactions into the insanely valuable engagements they could be. Worse, even if you wanted to, your crappy, over customized, on-premise solutions, make it impossible. Thankfully, there's this new tech that's come around, you may have heard of it, the public cloud. When you bring the enabling technology of the public cloud, you can turn your network interactions into valuable super app interactions. And there's a special new startup that's going to help you do it, Totogi! Totogi will leverage all those network interactions, and turn them into valuable customer interactions. Let me repeat that. Totogi will leverage all those network interactions, and turn them into valuable customer interactions. Totogi allows the carrier to leverage its network, and all the network interactions, into customer engagement. This is something that super apps don't have, but will wish they did. But this magic technology is not enough. Telcos also need to move from being network focused to being customer focused. Totogi enables telcos to chase exciting revenue growth without that annoying, massive cap ex investment. Totogi is going to help you transform your sucky mobile apps, with the crappy customer ratings, into something your subscribers want to open multiple times a day, and become a platform for growth. I'm so excited about Totogi, I'm investing $100,000,000 into it. You heard me right. $100,000,000. Is this what it feels like to be SoftBank? I'm investing into Totogi because it's going to enable telcos to leverage their network interactions into super app usage! Which will lead to an improved subscriber experience, and will give you a massive jump in your ARPU. And once you do that, all those telco valuations will go from down here, (buzzes lips) to up here. And so I've been talking to some folks, you know, checking in, feeling them out, getting their thoughts. And I've been asking them, what do you think about telcos building super apps? And the response has been, "Click. Eh." Everyone says, no way. Telcos can't do it. Zero chance. Total goose egg. (egg cracking) One suggested I build a bonfire with a hundred million dollars, because then at least I wouldn't waste years of my life. Well, I think those people are dead wrong! I do believe that telcos can build super apps and make them super successful. The public cloud is changing all parts of telco, and Totogi and super apps are fundamentally changing the customer relationships. In one month at MWC, people will see what Totogi has to offer, and they will understand why I'm making this bold call. Because Totogi takes the value of the network, and the power of the public cloud, to help telcos move from being network centric, to being customer centric. Boom! If you want to make this transformation and reap all the financial benefits, you will have to compete for customers with a whole new set of players. You will no longer compete with the network focused guys, like the other telcos. Instead, you will be competing against the customer focused companies. These players don't have a network to fall back on like your old competitors, they know they have to make customers love them. Their customer loyalty is so off the charts, their customers are called fans. So if you want that big money, you will have to compete on their turf, and make the customers want to choose you. You need Apple level loyalty. That bar is uber high. We'll have to give up the security blanket of the network, and change. Instead of NPS at the thirties, it needs to be in the seventies. Instead of mobile app ratings in the threes, they need to get five stars. I'm betting big that Totogi will make that possible! I'm going to help you every step of the way, starting with my keynote next month at MWC. Join me, and I'll share the secrets to converting your super valuable network interactions to make your super app a massive success. We're going to have an amazing time, and I can't wait to see you there! >> Okay. We're back here in theCUBE here at Mobile World Congress in Cloud City. I'm John Furrier. Chloe Richardson's filling in for Dave Vellante who's out on assignment. He's out getting all the data out there and getting stories. Chloe, what a great keynote by Danielle Royston. We just heard her involving major action, major pump you up, punch in the face, "Wake the heck up cloud people, cloud is here!" She didn't pull any punches. >> No, I mean the thing is, John, there's trillions of dollars on the table, and everyone seems to be fighting for it. >> And you heard her up there, if you're not on the public cloud, you're not going to get access to that money. It's a free for all. And I think the cloud people are like, they might think they're going to walk right in, and the telco industry is going to just give it up. >> No, of course. >> And it's not going to be, it's going to be a fight! Who will win? >> Who will win, but also who will build the next big thing? (John laughing) >> Someone needs to die in the media conversations. It's always a fight. Something's dead. Something's dead but keeps the living. All that kidding aside, this is really about partnering. Think what's happened is Telco's already acknowledged that they need to change. And the 5G edge conversation, the chip acceleration. Look at Apple. They've got their own processors, Nvidia, Amazon makes their own chips, Intel's pumping stuff out, you've got Qualcomm. You've got all these new things. So, the chips are getting faster, and the software's more open source. And I'm telling you, the cloud is just going to drive that bus right down Cloud Street, and it's going to be in Cloud City everywhere. >> And it's going to be peepin' on the board as it drives down. (John laughing) John, I'm not a stalker, but I have read some of the things that you've written, and one of the things you mentioned that was really interesting was the difference between building and operating. Break it down for me, what does that mean? >> That means basically in mature markets, and growing markets, things behave differently, and certainly economics, and the people, and the makeup, and the mindset. So the telco has been kind of this mature market, it's been changing and growing, but not like radically. Cost optimization, make profit. You know, to install a lot of cable, you got to get the rents out of that infrastructure. And that's kind of gone on for too long. Cloud is a growth market. And it's about building, not just operating. And you've got operators, carriers are operating networks. So you're going to see the convergence of operators and builders coming together. Builders being software developers, new technology, and executives that think about building. And you want people on your team that are going to be, I won't say war time, you know, lieutenants or generals, but people who can handle the pace of change. Because the change and the nature is different. And some people want slow and steady, keep the boat from rocking. But in a growth market, it's turbulent, and the ride might not be quiet, first-class ticket to paradise. It's bumpy, but it's thrilling. >> No, of course. Is it similar to the old sales adage of hunter versus farmer? Are there parallels there? >> Yeah. I mean, there's a mindset. If you have a team of people that aren't knocking down new opportunities and building the next big thing, fixing your house, get your house in order, you know, refactor, reset, reboot, replatform with the cloud, and then refactor your business! If you don't have the people thinking like that, you're probably either going to be taken over, or go out of business. And that's what the telcos with all these assets, they're going to get bought, rolled into a SPAC, Special Purpose Acquisition Company, which is super hot in the United States. A lot of roll-ups going on with private equity. So a lot of these telcos, if they don't refactor, or replatform then refactor, they're going to be toast, and they're going to get rolled up, and eaten up by somebody else. >> Yeah, sure. It's interesting though, isn't it? Because when we think of telco in tech, we often think of, obviously we've got the triad, people, process, technology, and we think, process and technology really to the forefront here. But like you said there, people are also so important because if you don't have this right balance, you're not going to be able to drive that change. We had, obviously, Scott Brighton on the stage yesterday, and after his session, somebody came up to me and just said, "I'm interested to hear what that means for education." So how can we establish this new generation of tech and telco leaders from the grassroots with educational associations, establishments. How can we encourage that? I wonder, is this something that you talk about? >> Yeah. I mean, education's huge, and this highlights the change that telco's now part of. Telco used to be a boring industry that ran the networks, or moving packets around, and mobile was there. But once the iPhone came out in 2007, the life has changed, society has changed, education's changed, how people interact has changed. So, you start to see people now aware of the value. And if you look at during COVID, the internet didn't crash, the telcos actually saved our asses, and everyone survived because the network didn't break. Yeah, we had some bad Zoom meetings here and there, and some teleconferences that didn't go well, but for the most part we survived, and they really saved everybody. So, they should get kudos for that. But now they're dependent upon healthcare, education. People care about that stuff, so now you're going to start to see an elevated focus on what telecom is doing. That's why the edge has got trillions of dollars up for grabs. But education, there's negative unemployment in cybersecurity and in cloud. So for the people who say, "Oh, there's no jobs." Or, "I can't work." That's a bunch of BS, because you can just get online, get on YouTube, and just get a degree. You can get a degree. You can get an Amazon job. It pays a hundred thousand dollars a year! American. You can make a hundred thousand pounds, and be unemployed six months, and then be employed. So negative unemployment means, there's more jobs than people to fill them all, in fact. >> Yeah, it's interesting you mentioned that, because I was talking to a cyber security leader who was saying in something, I think there were now 3 million vacancies in cybersecurity. And there's such a skill shortage. There is nobody around to fill it! So it's an interesting problem to have, isn't it? Because it's reversed to what we've been used to for the last few decades! And obviously, telco is in the same space. But what can we do about it do you think, to actually -- >> I think it's going to take leadership, and I'm a big proponent of kids not going to university if they don't have to. Why spend the dough, money, if you don't have to? You can get online. I mean, the data's there. But to me, it's the relationships, the mentorship. You're starting to see a women in tech, and underrepresented minorities in the tech field, where mentorship is more important than curriculum. Community is more important than just going through a linear courseware. Nobody wants to sit online and go through linear courseware. Now, if they have to get a certificate, or degree, and accreditation, no problem. But the communities are out there, so that's a big change over, I'm a big fan of that. And I think people should, you know, get some specialized skills. You can get that online, so why even go to school? So, people are figuring that out. >> For sure. And also, even transferring. I mean, so many skills are transferable nowadays, aren't they, so we could easily be talking to people from other industries, and bringing them into telco, and saying, "Look, bring what you know from your retail background, or your healthcare background, and help us at telco to, again, drive forwards." Just like DR was saying, it's all about the next big thing. >> Well, Danielle is always also driving a lot of change. And if you think about the jobs, and the pedigree of going to a university, oh, Harvard, all the big Ivy Leagues, Oxford in your area. So it's like, if you go to the school like that, and you get a pedigree, you instantly get a job. Now the jobs that are available weren't around five years ago, so there's no like pedigree or track record. There's no like, everyone's equal. >> Yeah. >> So you could, the democratization of the internet now, from a job standpoint, is people are leveling up faster. So it's not about the Ivy League, or the big degree, or silver spoon in your mouth, you've got the entitlement. So you start to see people emerging and making things happen. Entrepreneurship in America, immigrant entrepreneurship. People are billionaires that have no high school diplomas! >> It's interesting you mention that, John, because we can't have more than five years experience in this space, we know that. But in telco, there is a problem. And maybe it's, again, it's a flipped problem where telco recruiters, or talent acquisition leaders, are now asking for kind of 10, 20 years experience when they're sending out job descriptions. So does that mean that we are at fault for not being able to fill all these vacancies? >> I think that's just, I mean I think there's a transition of the new skill set happening, one. But two, I think, you know, to be like a chip engineer, (laughs) you can't learn that online. But if you want to run a cloud infrastructure, you can. But I think embedded systems is an area that I was talking to an engineer, there's a huge shortage of engineers who code on the microprocessors, on the chips. So, embedded systems is a big career. So there's definitely paths you can specialize. Space is another area you've seen a lot of activity on. You see Jeff Bezos and Elon Musk is going to be here on a virtual keynote, trying to go to Mars. And you know, Danielle Royston always says, "What's going to happen first, Mars colony, or telco adopting public cloud?" And some people think Mars will happen first, but. >> What do you think, John? >> I think Telco's going to get cloud. I mean first of all, public cloud is now hybrid cloud, and the edge, this whole internet edge, 5G, is so symbolic and so important, because it's an architectural beachhead. And that's where the trillion dollar baby is. So, the inside baseball, and the inside money, and all the investors are focusing on the edge, because whoever can command the edge, wins all the dollars. So everyone kind of knows, it's a public secret, and it's fun to watch everyone jockey for the positions. >> Yeah no, it really is. But it's also quite funny, isn't it? Because the edge is almost where we were decades ago, but we're putting the control back in the hands of consumers. So, it's an interesting flip. And I wonder if, with the edge, we can really enhance this acceleration of product development, this efficiency, this frictionless system in which we live in. And also, I've heard you say hybrid a few times, John. >> John: Yeah. >> Is hybrid going to be the future of the world no matter what industry you're in? >> Hybrid is everything now. So, we're the hybrid CUBE, we've got hybrid cloud. >> Exactly. >> You got hybrid telco, because now you've got the confluence of online and offline coming together. That is critical dynamic! And you're seeing it. Like virtual reality, for instance, now you're seeing things, I know you guys are doing some great work at your company around creating experiences that are virtual. You got, companies like Roblox went public recently. Metaverse. It's a good time to be in that business, because experiential human relations are coming. So, I think that's going to be powered by 5G. You know, gamers. So, all good stuff. Chloe, great to be with you here on theCUBE, and we're looking forward to seeing your main stage. >> Great. >> And then we're going to send it back to the studio, Adam, and the team. We're waiting for DR to arrive here in Cloud City. And this is theCUBE, from Cloud City, back to you, Adam, and the studio.

Published Date : Jul 3 2021

SUMMARY :

We're here on the floor in Cloud City, I love what you guys have really changing the game. No, I mean, the atmosphere great job on the main stage, and bustle of the city And so from the get-go, we and she's not just, you know, It's the moonshot of the telco world! And I love the fact that she's so At the time, people thinking and driving the content on And that's the thing, and people are glad to be here. I'd like to pick your brains on something. It has changed in the and from the chips, That is, the fact that it's moving It's the the company that you don't see. She just walked out And you can see as soon as she walks out, And back to the show, I mean, the iPad was a seminal, have a slice of the pie? bring the edge to life, over the last day or so. and minimize a lot of these, you know, And he's coming to talk and minimize the threats. But the number is probably So as the tide rises, so to the threats. and it's beyond the government. the industries are going and all the action. And because of the customer love, "Wake the heck up cloud and everyone seems to be fighting for it. and the telco industry is the cloud is just going to drive that bus and one of the things you mentioned and the makeup, and the mindset. Is it similar to the old sales adage and building the next big Brighton on the stage yesterday, but for the most part we survived, And obviously, telco is in the same space. And I think people should, you know, all about the next big thing. and the pedigree of going to a university, So it's not about the Ivy for not being able to of the new skill set happening, and the edge, this back in the hands of consumers. Hybrid is everything now. It's a good time to be in that business, Adam, and the team.

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Day 2 Kickoff with Chloe Richardson | Cloud City Live 2021


 

(upbeat music) >> Okay, thanks Adam in the studio. We're here on the floor in Cloud City, right in the middle of all the action. The keynotes are going on in the background, it's a packed house. I'm John Furrier. Dave Vellante is on assignment, digging in, getting those stories. He'll have the analysis, he'll be back on theCUBE but I want to welcome Chloe Richardson, who has been holding down the main stage here in Cloud City, with amazing content that she's been hosting. Chloe, great to see you. Thanks for coming on theCUBE and kicking it up day two with me. >> No, not at all. Thank you for having me. It's very exciting. I love what you guys have got over here, very fun. >> We're inside theCUBE. This is where all the action is. And also the Cloud City is really changing the game. If you look at what's going on here in Cloud City, it's pretty spectacular. >> Know, I mean the atmosphere is absolutely palpable, isn't it? You can just feel as people walk in and see what the future looks like to the Telecoms industry, it's very exciting. >> And you've been doing a great job on the main stage. We've been really loving your content. Let's get into some of the content here. Actually the keynote is going on, we're going to have DR, maybe fly by the set later, we're going to check that up. But let's check out this videotape of, this is TelcoDR. You got to check out this reel and we'll be right back, we'll talk about it. (upbeat music) >> TelcoDR burst onto the global telecom scene this year, making headlines for taking over the huge Erickson's space at MWC21. And for building Cloud City in just a hundred days. But why did the company go to such trouble? And what is the unique offering to the telecoms industry? And what drives their dynamic CEO, Danielle Royston or DR as everyone calls her? Cloud City Live caught up with DR, away from the hustle and bustle of the city to find out. (upbeat music) >> Hi, I'm Danielle Royston, coming to you from beautiful Barcelona. I'm here for MWC21. About a hundred days ago, I decided to take over the iconic Erickson booth to turn it into Cloud City. Cloud City has over 30 vendors and 70 demos to introduce telco to what I think is the future for our industry. We're going to have three awesome experiences. We're going to talk about the new subscriber experience, we're going to talk about what's in store for the new network and the future of work. I'm really excited to create a community and invite awesome telco executives to see this new future. It's been a really tough 18 months, and we didn't know what MWC21 was going to be like in terms of attendance. And so from the get go we plan this amazing experience that we call, Cloud City Live. At Cloud City Live, we have two main components. We have the speaker series where we have over 50 speakers from Amazon, Google, Microsoft, as well as CSPs and awesome vendors talking about the public cloud in telco. The second part of Cloud City Live, is theCUBE. Think of this as like an ESPN desk of awesome tech interviews focused on telco and the public cloud hosted by John Furrier and Dave Vellante. Dave and John are going to talk to a variety of guests, focused on telco and the public cloud. It's a great way for our virtual participants to feel like they're at the show, experiencing what's going on here. So excited to have them as part of the Cloud City booth. There's a ton of innovation going on in telco. And 20 years ago, Elon Musk set on his mission to Mars. I, like Elon Musk, I'm on a quest to take telco to the public cloud. Every year at MWC, there's always a flurry of announcements and this year is no different. At this year's MWC, Totogi, a startup that I invested a hundred million dollars in, will be launching. Totogi is introducing two products to the market, this week at MWC. The first is a planetary scale charger. More than a charger, it's an engagement coupling dual network data with charging information to drive subscriber engagement and doubling your ARPU. The second product that Totogi is introducing, is a planetary scale BSS system built on top of the TM forum, open APIs. Both of these products will be available for viewing in the virtual booth, as well as on the show for. The public cloud is an unstoppable mega trend that's coming to telco. I'm super excited to bring to you, the vendors, the products, the demonstrations, and the speakers, both to people here in Barcelona and virtually around the world. (upbeat music) >> Well, that was a fascinating insight into the origins of TelcoDR, why public cloud is going to truly disrupt the telecoms industry and why DR herself is so passionate about it. If you'd like to find out more, come and see us at Cloud City. (upbeat music) >> Okay, thanks. Just roll on that reel. Chloe, I mean, look at that reel. I mean, DR, Danielle Royston, she's a star and I've seen a lot of power players in the industry. She's got guts and determination, and she's got a vision and she's not just, you know, making noise about telco and cloud, there's actually a lot of real good vision there. I mean, it's just so impressive. >> No, really isn't. And for me, it's almost like the next moonshot. It's the moonshot of the telco world. She's innovative, she's exciting and if we've learned anything over the last 18 months is that we need to in this industry to grow and for the future of the industry. So, it's so exciting. I think she's a real inspiration. >> And I love the fact that she's so, takes a tiger by the tail, because the telco industry is being disrupted. She's just driving the bus here and I remember I did a story on Teresa Carlson, who was with Amazon web services, she was running the public sector and she was doing the same exact thing in that public sector world in DC and around the world. She opened up regions in Bahrain, which as a woman, that was an amazing accomplishment. And she wasn't just a woman, she was just a power player. And she was exceptional leader. I see DR doing the same thing and people aren't going to like that, I'll tell you right now. People are going to be like, whoa, what's going on here? >> And of course, it's always the way we pioneers though, isn't it? At the time people thinking what's going, we don't like change, why are we being shaken up. But actually afterwards, in retrospect, they think, oh, okay, I see why that happened and we needed it. So really exciting stuff. >> Making things happen, that's what we're doing here in theCUBE. Obviously the main stage's doing a great job. Let's go check out this highlight reel. If you're watching and you miss some of the action, this is, I'll see the physical event back since 2019 in February, but there's also a Hybrid event. A lot of virtual action going on. So you got theCUBE virtual, you got a lot of content on virtual sites, but in person here, we're going to go show you a highlight reel from what we did yesterday, what was happening around the show? Enjoy this quick highlight reel from yesterday. (upbeat music) (upbeat music) (upbeat music) Okay. We're back here in theCUBE. We're the main floor out here with Chloe Richardson, who is emceeing, hosting and driving the content on the Cloud City main stage. Chloe, it's been great here. I mean, so far day one, I was watching your presentations and inspire site chats you've been hosting. Awesome content. I mean, people are like jazzed up. >> Yeah, I know for sure. We had Scott Brighton on yesterday, who was our opening keynote on the live stage. And his session was all about the future of work, which is so relevant and so pertinent to now. And he talked about the way it's changing and in 10 years it's going to be a trillion dollar industry to be in the cloud at work. So really interesting. I mean, yeah, the atmosphere here is great, everyone's excited, there's new content everyday. And that's the thing, it's not stale content. It's stuff that people want to hear. People are here for the new hot trends, the new hot topics. Really exciting. >> Yeah, the next big thing. And also it's a fiscal event. So since 2019, this Mobile World Congress has been a massive event and hasn't happened since February, 2019. That's a lot of time that's elapsed in the industry cause of COVID and people are glad to be here, but a lot of stuff's changed. >> Yeah, it's a different world, right? I mean, two years in the telco industry is like a hundred years elsewhere. Everything has changed, digital transformation migration, obviously cloud, which is what we're talking about over here at Cloud City Live. I'm wondering though John, I'd like to pick your brains on something. >> Sure. >> It has changed in the last two years, we know that, but what about the future of Mobile World Congress? How do you see it changing in the next few years? >> Oh man, that's a great question. I mean, my observation, I've been coming to the show for a very long time, over a decade and a half, and it's been a nerdy show about networks and telecom, which is basically radios and wireless and then mobile. It's very global, a lot of networks, but now it's evolving and many people are saying, and we were talking on theCUBE yesterday, Dave Vellante was commenting that this show is turning into a consumer like show. So CES is the big consumer electronics show in the US, in Las Vegas every year. This show has got a vibe because what's all the technology from the cloud players and from the chips, are getting smaller, faster, cheaper, more capability, lower power. So if you look at the chips, the hardware, it's less about the speeds and feeds. It's more about the consumer experience. You got cars. I was talking to a guy yesterday, he said, "Vehicle e-commerce is coming." I'm like, "What the hell his vehicle e-commerce?" And you could be on your app, driving down the freeway and go, "Hey, I want some food." Instead of having it delivered to you, if you order it you pick it up. So that's kind of can be happening now in real time, you can do all kinds of other things. so a lot of new things are happening. >> Yeah, I think so. Do you see that as another disruption for the industry that is the fact that it's moving to be more consumer focused? Is that anything we should be worried about in that space? >> Well I think the incumbents are going to lose their position. So I think in any new shift, new brands come in out of nowhere. >> For sure. >> And it's the people that you don't think about. It's the company that's not, that you don't see. And we got DR on the main stage right here, look at this. You saw her walk out with the confidence of a pro. She just walked out there and she's not afraid. >> No. Well, as she said in her video, she is ready to wake them up and you can see as soon as she worked out. That is what she intends to do. >> I love her mojo, she's got a lot of energy. And back to the show, I mean, she's just an example of what I was saying. Like in every market shift, a new brand emerges. >> Yep. >> I mean, even when apple was tainted, they were about to shut down, they were going to run out of cash. When Steve Jobs brought back apple, he consolidated and rebooted the company. The iPad was a similar moment, then the iPhone and just the rest is history. That kind of disruption's coming. You're going to see that here. >> Yeah. Oh, it's exciting though isn't it? To be future ready rather than future proof but actually I wanted to ask you something as well, because we are seeing all these cloud players getting hot under the collar about telco. Why are they so excited? What's the buzz about why, as you're in MWS and Google Cloud? Why do they want to have a slice of the pie? >> Well, I think they're hot, hot and heavy on the fact that telco is a ripe opportunity and it used to be this boring, slow moving glacier. >> Okay. >> It's almost like global warming now. The icebergs are melting and it's going to just change and because of the edge, 5G is not a consumer wireless thing. It's not like a better phone, it's a commercial app opportunity cause it's high bandwidth. We've all been to concerts or football games or sporting events where a stadium is packed. Everyone gets bars on their wifi, but can't get out, can't upload their pictures on Instagram. Why? Because it's choking them in the network. That's where 5G solves the problem. It brings a lot of bandwidth and that's going to bring the edge to life and that's money. So when you got money and greed and power changing hands, it's every, it's on the table and the wheel's spinning, and it could be double zero, or it could be lucky seven. You don't know. >> Yeah, for sure. And that's certainly enough to get all the big players hot and bothered about getting involved. And I suppose it circles back to the fact that, DR is really leading the charge and they're probably thinking, okay, what's going on here? This is different, we want something new. You didn't know it's an open run or something that we've been talking about over the last day or so. We've had quite a few of us speakers over here constantly. I've mentioned open run. What is it all about John? Because why all the bars, if 5G is such a hot topic? Why are we getting excited about it? >> That's a great thing. 5G certainly is Google Drive the main trend for sure. OpenRent is essentially an answer to the fact that 5G is popular and they need more infrastructure. So open source, the Linux Foundation has been the driver for most of the open source software. So they're trying to bring software and open architectures to create more entrepreneurial activity around hardware and around infrastructure because we need more infrastructure. We need more antennas, we need more transceivers, we need more devices that could be open. So in order to do that, you got to open up the technology and you want to minimize the licensing and minimize a lot of these, you know, proprietary aspects. >> What if we look at, so on Wednesday, we've got a great keynote from Philippe Langlois, who is CEO and founder of P1 Security. And he's coming to talk to us about cybersecurity within the cloud and within telco. So you just mentioned that. Open mind, it's all about having open source, about having that space where we can share more efficiently and easy, more easily. What does that mean for security though? Is it a risk? >> I think that's going to increase the value of security and minimize the threats. Because open source, even though it's open, the more people that are working on it, the more secure it could be. So yes, it could be more open in sense that could be explored by hackers, but it can be open to also protect. And I think we've seen open source and cloud in particular be more secure because everyone said, "Cloud is not secure, open source is not secure." And as it turns out when the collective hive minds of developers work on things, it gets secure. >> And it is interesting, isn't it? Because we have seen that there has been an uptick in cyber security and threats. But actually I was speaking to some leaders in across various industries and particularly in tech. And they were saying, "Actually there's not been an uptick in attempted threats, there's been an uptick because with this open source environment. We are able to track them and measure them and defend more efficiently. So actually they're being battered away, but the number is probably the same as it always was. We just didn't know about them before we had this open source environment. >> There's more money in threats and there's more surface area. So as the tide rises, so do the threats. So on a net basis it's more because there's more volume, but it's pretty much the same. And look at it, there's money involved, they're organized, there's a business model on attacking and getting the cash out of your bank or ransomwares at an all time high. So this is like a big problem and it's beyond the government, it's our individual freedom. So security its huge and I think open source and cloud are going to be, I think the answer to that. >> Yeah, for sure. And it's again about collaboration, isn't it? Which we talk about all the time but without collaboration that the industries aren't going to have to work together to promote this environment. So yeah, it should be good to talk with Phillip on Wednesday. >> I just say in security, don't download that PDF if you don't know who came from. The fishing is always good. Well, we got some great stuff coming up. We're going to have a great day. We got a video here on Mobile World Live, we're going to show this next segment and we're going to toss it to a video. And this is really about to give the experience Chloe, for people who aren't here, right? >> Yeah. >> To get a feel for what's going on in Barcelona and all the actions. And if you look at the video, enjoy it. >> Hi, I'm Danielle Royston, CEO and founder of TelcoDr, but you can call me DR. Ready for some more straight talk about telco? It's go time, let's do it. Holy shit. It sure is a great time to be a tech company. I mean, if you're Amazon, Microsoft, Google, Grab, Twilio, DoorDash or Uber, life's pretty great. Just look at these stock prices over the past five years with their shareholder value going up into the right. Totally amazing. But where's telco? There I add our stocks to this awesome chart. Let's compare these fabulous tech stocks to AT&T, Vodafone, Telefonica, Tim, America Movil and Zain group. Huh, not so great, right? Yep. I'm talking directly to you senior telco execs. I'm here to wake you up. Why is it that Wall Street doesn't see you as tech? Why aren't CSPs seen as driving all the tech change? Why is it always Apple, Amazon and Google who get the big buzz? But more importantly, why isn't it you? Before I came to this industry, I always thought of carriers as tech companies. I gave more of my money to AT&T and to Apple because I really cared about the quality of the network. But I also wondered why on earth, the carriers allowed all the other tech companies to take center stage. After spending the last few years in telco, I now understand why. It's because you are network people, you are not customer people. I get it, you have the security blanket, you're a network oligopoly. It's crazy expensive to build a network and it's expensive to buy spectrum. It takes operational chops to run a killer network and it takes great skill to convince Wall Street, to finance all of it. You telco execs are amazing at all those things, but because you focus on the network, it means you don't focus on the customer. And so far you haven't had to. Every telco's KPI is to be less shitty than their next competitor. You don't have to be the best, just don't be last. Everyone else's NPS, is in the thirties too. Their mobile app ratings are just as terrible as yours. Everyone's sucks at customer sat and it's widely acknowledged and accepted. Let's talk about the cost of that. The cost is not measured on market share against other MNOs. The cost is measured in lost ARPU that the tech guys are getting. Everyone knows about the loss of texting, to WeChat, WhatsApp and the other OTT apps, but it is not just texting. The total adjustable market or term of the mobile app disruptors is huge. Instead of remaining network focused, you should be leveraging your network into a premier position. And because you're a network people, I bet you think I'm talking about coercive network leverage. That is not what I'm talking about. I'm talking about love, customer love. There is one thing the highly valued tech companies all have in common. They all crush it on customer love. They look at every interaction with the customer and say, "How do we make the customer love this?" Like Netflix has easy monthly cancellation, Amazon does no questions asked returns, Uber gives users a real time view into driver rating and availability. Compare those ideas to the standard telco customer interaction. The highly valued tech companies, don't have the network oligopoly to fall back on like you do. To survive they must make customers love them. So they focus on it in a big way and it pays off. Their NPS is close to 70 and they have app ratings of 4.5 or higher. A far cry from your thirties NPS and app ratings of 3.5. If you want to have those huge tech multiples for yourself, you have to start thinking about these guys as your new competition, not the other telcos in your market. The crazy thing is, if you give up using your network as a crutch and put all of your focus on the customer, the network becomes an asset worth more than all the super apps. Let's step back and talk about the value of super apps and becoming customer centric. Retooling around the customer is a huge change. So let's make sure it's worth it. We aren't talking about 25% improvement. I'm going to show you that if you become customer centric, you can double your ARPU, double your valuation multiples and drive big shareholder value just like the tech companies on that chart. Now let's talk about the customer focused super apps. There are hundreds of companies and a variety of categories vying for your subscriber's disposable income. Movies, food delivery, financial services, who are they? And why does Wall Street give them such high evaluations and like them so much? Well first, look at what they are telling Wall Street about their TAM. They broadcast ridiculously huge TAMs that are greater than the telco TAMs. You know, who should have a ridiculously huge TAM? You. Hello. What I'm saying is that if you got what's yours, you double in size. And if you take the TAAMs they throw around, you'll be five times as big. When I think about the opportunity to double ARPU, without having to double the CapEx, to build out the network, I say to myself, "Hell yeah, we should totally go do it and do whatever it takes to go get." For example, let's talk about Grab. Grab is a southeast Asian super app company with an expected $40 billion valuation. Grab's customer focused started in rideshare, but then leverage its customer love into wallet deliveries, hospitality, and investing. Their ARPU is now larger than a telco's ARPU in countries where they compete, and they have a higher valuation than those telcos too. Imagine if you could combine a great user experience with a valuable services that helped grow your ARPU, that would be huge. So how do you build a super app? I bet right about now, you're wishing you had a super app. Everyone wants a super app. A lot of money has been unsuccessfully spent by telcos trying to build their own. I bet you're saying to yourself, "DR, your pie in the sky sounds great but it has no chance of success." Well, I'm betting things are about to change. There is a public cloud startup called Totogi that is going to help carriers build world class super apps. To have a successful super app, there is one key metric you need to know. It is the KPI that determines if your super app will be a success or a flop. It's not about the daily active users, it's not the average order value, it's not even gross merchandise value. It's all about the frequency of use per day by the user, that's the metric that matters. How many of you use that metric in your telco apps? Do you have a team driving up user app interactions every day? Most telco apps are used for top up or to check a bill. This is a huge missed opportunity. Super app companies excel at building great experiences and driving a huge amount of interactions. They have to, their business depends on it. They have to be customer focused. They have to keep bringing the user back to the app, every day, multiple times a day. And you know what? They do a great job. Customers love their super apps. They have great user experiences like Apple credit cards, no information required, application process. They have high net promoter scores because of customer friendly policies, like how DoorDash retroactively credits fees when you move to a better plan. And they have great app store ratings because they do simple things like remember your last order, or allow you to use the app rather than force you to call customer service. Customers of successful super apps love it when new services are added. And because of the customer love, every time something is added to the app, customers adopt it immediately. New services drive frequent daily user interactions. So our problem in telco is we have an app that is only open once per month, not multiple times per day. And without frequent opens, there is no super app. What do we do we have in telco that we could use to help with this problem? I wonder, why you don't currently have a mobile app that subscribers use multiple times a day. You have something that's 10 times better. You have a network. Subscribers already interact with your network 10 times more frequently than any user with any of the super apps. But telcos don't leverage those interactions into the insanely valuable engagements they could be. Worse, even if you wanted to your crappy over customized on premise solutions, make it impossible. Thankfully, there's this new tech that's come around, you may have heard of it. The public cloud. When you bring the enabling technology of the public cloud, you can turn your network interactions into valuable super app interactions. And there's a special new startup that's going to help you do it, Totogi. Totogi will leverage all those network interactions and turn them into valuable customer interactions. Let me repeat that. Totogi will leverage all those network interactions and turn them into valuable customer interactions. Totogi allows the carrier to leverage its network and all the network interactions into customer engagement. This is something the super apps don't have but will wish they did. But this magic technology is not enough. Telcos also need to move from being network focus to being customer focused. Totogi enables telcos to chase exciting revenue growth without that annoying massive CapEx investment. Totogi is going to help you transform your sucky mobile apps with the crappy customer ratings, into something your subscribers want to open multiple times a day and become a platform for growth. I'm so excited about Totogi, I'm investing $100 million into it. You heard me right, $100 million. Is this what it feels like to be soft bank? I'm investing in Totogi because it's going to enable telcos to leverage the network interactions into super app usage. Which will lead to an improved subscriber experience and will give you a massive jump in your ARPU. And once you do that, all those Telco valuations will go from down here to up here. And so I've been talking to some folks, you know, checking in, feeling them out, getting their thoughts, and I've been asking them, what do you think about telcos building super apps? And the response has been, click, everyone says, "No way, telcos can't do it." Zero chance, total goose egg. One suggested I build a bonfire with 100 million dollars, because then at least I wouldn't waste years of my life. Well I think those people are dead wrong. I do believe that telcos can build super apps and make them super successful. The public cloud is changing all parts of telco and Totogi and super apps are fundamentally changing, the customer relationships. In one month at MWC, people will see what Totogi has to offer, and they will understand why I'm making this bold call. Because the Totogi takes the value of the network and the power of the public cloud to help telcos move from being network centric, to being customer centric. Boom! If you want to make this transformation and reap all the financial benefits, you will have to compete for customers with a whole new set of players. You will no longer compete with the network focus guys like the other telcos, instead you will be competing against the customer focused companies. These players don't have a network to fall back on like your old competitors. They know they have to make customers love them. Their customer loyalty is so off the charts, their customers are called fans. So if you want that big money, you will have to compete on their turf and make the customers want to choose you, you need Apple level loyalty. That bar is uber high. We will have to give up the security blanket of the network and change. Instead of NPS of the thirties, it needs to be in the 70s. Instead of mobile app ratings in the threes, they need to get five stars. I'm betting big that Totogi will make that possible. I'm going to help you every step of the way, starting with my keynote next month at MWC. Join me and I'll share the secrets to converting your super valuable network interactions to make your super app a massive success. We're going to have an amazing time and I can't wait to see you there. >> Okay. We're back here in theCUBE here at Mobile World Congress in Cloud City. I'm John Furrier, Chloe Richardson filling it for Dave Vellante who's out on assignment. He's out getting all the data out there and getting stories. Chloe, what a great keynote by Danielle Royston. We just heard her and while with major action, major pump me up, punch in the face, wake the heck up cloud people, cloud is here. She didn't pull any punches. >> No, I mean the thing is John, there's trillions of dollars on the table and everyone seems to be fighting for it. >> And you heard her up there, if you're not on the public cloud, you're not going to get access to that money. It's a free for all. And I think the cloud people are like, they might think they're going to walk right in and the telco industry is going to just give it up. >> No, of course. >> There's not going to be, it's going to be a fight, who will win. >> Who will win but also who will build the next big thing? >> Someone needs to die in the media conversation, it's always a fight, something's dead, something's dead but keeps the living. All that kidding aside, this is really about partnering. I think what's happened is, telco's already acknowledged that they need to change in the 5G edge conversation, the chip acceleration. Look at Apple, they've got their own processors, Nvidia, Amazon makes their own chips, Intel's pumping stuff out, you've got Qualcomm, you've got all these new things. So the chips are getting faster and the software's more open source and I'm telling you, cloud is just going to drive that bus right down clouds street and it's going to be in Cloud City everywhere. >> And it's going to be peeping on the board as it drives down. John, I'm not a stalker, but I have read some of the things that you've written. And one of the things you mentioned that was really interesting was the difference between building and operating. Break it down for me. What does that mean? >> That means basically in mature markets and growing markets things behave differently and certainly economics and the people and the makeup and the mindset. >> Okay. >> So the telco has been kind of this mature market. It's been changing and growing but not like radically. Cost optimization, make profit, you know, install a lot of cable. You got to get the rents out of that infrastructure and that's kind of gone on for too long. Cloud is a growth market, and it's about building, not just operating and you've got operators, carriers are operating networks. So you're going to see the convergence of operators and builders coming together, builders being software developers, new technology and executives that think about building. And you want people on your team that are going to be, I won't say war time, you know, lieutenants or generals, but people who can handle the pace of change. >> Okay. >> Because the change and the nature is different. And some people want slow and steady, keep the boat from rocking, but in a growth market, it's turbulent and ride might not be quiet, first class ticket to paradise, but it's bumpy, but it's thrilling. >> No, of course. Is it similar to the old sales adage of hunter versus farmer and the parallels? >> Yeah. I mean, the mindset. If you have a team of people that aren't knocking down new opportunities and building the next big thing, fixing your house, get your house in order, you know, refactor, reset, reboot, re platform with the cloud and then refactor your business. If you don't have the people thinking like that, you're probably either going to be taken over or go out of business. And that's what the telco with all these assets, they're going to get bought roll into a SPAC, special purpose acquisition company was a super hot in the United States. A lot of roll ups going on with Private equity. So a lot of these telcos, if they don't refactor or re platform, then refactor, they're going to be toast and they're going to get rolled up and eaten up by somebody else. >> Yeah, sure. It's interesting though, isn't it? Because when we think of telco in tech, we often think of, obviously we've got the triad. People process technology, and we think process and technology really take the forefront here but like you said there, people are also so important because if you don't have this right balance, you're not going to be able to drive that change. We had, obviously Scott Brighton on the stage yesterday and after his session, somebody came up to me and just said, "I'm interested to hear what that means for education." So how can we establish this new generation of tech and telco leaders from the grassroots with educational associations establishments? How can we encourage that? I wonder, is this something that you talk about often? >> Yeah. I mean, education is huge and this highlights the change that telcos now part of. Telco used to be a boring industry that ran the networks, or moving packets around and mobile was there, but once the iPhone came out in 2007, the life has changed, society has changed, education's changed, how people interact has changed. So you start to see people now aware of the value and if you look at the, during the COVID, the internet didn't crash, the telcos actually saved our asses and everyone was, survive because the network didn't break. Yeah, we had some bad zoom meetings here and there and some teleconferences that didn't go well but for the most part we survived and they really saved everybody, my goodness. So they should get kudos for that. But now they're dependent upon healthcare, education, people care about that stuff. So now you're going to start to see an elevated focus on what telecom is doing. That's why The Edge has checked trillions of dollars up for grabs. But education, there's negative unemployment in cybersecurity and in cloud. So for the people who say, oh, there's no jobs or I can't work, that's a bunch of BS because you can just get online, get on YouTube and just get a degree. You can get a degree, you can get an Amazon job, it pays a hundred thousand dollars a year, American. You can make a hundred thousand pounds and be unemployed six months and then be employed. So negative unemployment means there's more jobs than people to fill them qualify. >> Yeah, it's interesting you mentioned that because I was talking to a cyber security leader who was saying in some of the things there were now 3 million vacancies in cybersecurity and there's such a skill shortage, there is nobody around to fill it. So it's an interesting problem to have isn't it? Cause it's reversed to what we've been used to for the last few decades and obviously telco is in the same space. What can we do about it? Do you think it will actually bring people in? >> I think it's going to take leadership and I'm a big proponent of kids not going to university, they don't have to. Why spend the dough, money if you don't have to? You can get online. I mean, the data's there, but to me it's the relationships, the mentorship. You starting to see women in tech and underrepresented minorities in the tech field, where mentorship is more important than curriculum. Community is more important than just going through a linear course where nobody wants to sit online and go through linear courseware. Now, if they have to get a certificate or degree and accreditation no problem, but communities are out there. So that's a big change over, I'm a big fan of that and I think people should, you know, get some specialized skills, you can get that online. So why even go to school? So people are figuring that out. >> For sure. And also even transferring, I mean, so many skills are transferable nowadays, aren't there? So we could easily be talking to people from other industries and bringing them into telco and saying, look, bring what you know from your retail background or your healthcare background and help us at telco to again, drive forward, just like DR is saying it's all about the next big thing. >> Danielle, I was also driving a lot of change and if you think about the jobs and a pedigree of going to a university, oh, Harvard, all the big Ivy leagues, Oxford in your area. So it's like, if you go to a school like that and you get a pedigree, you instantly get a job. Now, the jobs that are available, weren't around five years ago. So there's no like pedigree or track record, there's no like, everyone's equal. >> Yeah. >> So you could, the democratization of the internet now is, from a job standpoint is, people are leveling up faster. So it's not about the Ivy league or the big degree or silver spoon in your mouth, you've got the entitlement. So you start to see people emergent and make things happen, entrepreneurship in America, immigrant entrepreneurship. People are billionaires that have no high school diplomas. >> It's interesting you mentioned that John, because we can have more than five years experience in this space, we know that but in telco there is a problem and maybe it's, again it's a flipped problem where, telco recruiters or talent acquisition leaders, are now asking for kind of 10, 20 years experience when they're sending out job descriptions. So does that mean that we are at fault for not being able to fill all these vacancies? >> Well, I mean, I think that's just, I mean, I think there's a transition of the new skill set happening one, but two, I think, you know, you've got to be like a chip engineer, you can't learn that online, but if you want to run a cloud infrastructure, you can. But I think embedded systems is an area that I was talking to an engineer, there's a huge shortage of engineers who code on the microprocessors, on the chips. So embedded systems is a big career. So there's definitely parts, you can specialize, space is another area you've seen a lot of activity on, obviously Jeff Bezos and Elon Musk is going to be here on virtual keynote, trying to go to Mars. And, you know, Danielle Royston always says, who's going to happen first, Mars, colony, or telco adopting public cloud? Some people think Mars will happen first but. >> What do you think John? >> I think telco's going to get cloud. I mean, first of all, public cloud is now hybrid cloud and the edge, this whole internet edge, 5G, is so symbolic and so important because it's an architectural beachhead. >> Yeah. >> And that's where the trillion dollar baby is. >> Of course. >> So the inside baseball and the inside money and all the investors are focusing on the edge because whoever can command the edge, wins all the dollars. So everyone kind of knows it's a public secret and it's fun to watch, everyone jockey for the positions. >> Yeah, know, it really is. But it's also quite funny, isn't it? Because the edge is almost where we were decades ago, but we're putting the control back in the hands of consumers. So it's an interesting flip and I wonder if with the edge, we can really enhance this acceleration of product development its efficiency, this frictionless system in which we live in. And also, I've heard you say hybrid a few times John. >> Yeah. >> Is hybrid going to be the future of the world no matter what industry you're in? >> Hybrid is everything now. So it's, we're the hybrid cube, we've got hybrid cloud. >> Exactly. >> You got hybrid telco, because now you've got the confluence of online and offline coming together. >> Yeah. >> That is critical dynamic, and you seeing it. Like virtual reality for instance, now you seeing things, I know you guys are doing some great work at your company around creating experiences that are virtual. >> Exactly. >> You got, like Roblox went public recently. >> Yeah. >> Metaverse is a good time to be in that business because experiential human relations are coming. So I think that's going to be powered by 5G, you know, gamers. So all good stuff, Chloe, great to be with you here in theCUBE. >> Thank you. >> And we're looking forward to seeing your main stage. >> Great. >> And then we're going to send it back to the studio, Adam and the team, we're waiting for DR to arrive here in Cloud City and this is theCUBE, from Cloud City back to you, Adam in the studio.

Published Date : Jun 29 2021

SUMMARY :

We're here on the floor in Cloud City, I love what you guys have And also the Cloud City is Know, I mean the atmosphere great job on the main stage. bustle of the city to find out. and the future of work. insight into the origins and she's not just, you know, It's the moonshot of the telco world. And I love the fact that she's so, the way we pioneers though, and driving the content and so pertinent to now. of COVID and people are glad to be here, I'd like to pick your brains So CES is the big consumer that is the fact that it's moving are going to lose their position. And it's the people and you can see as soon as she worked out. And back to the show, I he consolidated and rebooted the company. have a slice of the pie? hot and heavy on the fact and because of the edge, DR is really leading the charge So in order to do that, you And he's coming to talk and minimize the threats. but the number is probably and it's beyond the government, that the industries aren't And this is really about to and all the actions. Totogi is going to help you He's out getting all the data on the table and everyone on the public cloud, you're going to be a fight, who will win. So the chips are getting And one of the things you mentioned and the makeup and the mindset. So the telco has been Because the change and and the parallels? and they're going to and telco leaders from the grassroots So for the people who of the things there were I mean, the data's there, but and saying, look, bring what you know and if you think about the So it's not about the Ivy to fill all these vacancies? to run a cloud infrastructure, you can. and the edge, this And that's where the and the inside money in the hands of consumers. So it's, we're the hybrid of online and offline coming together. and you seeing it. You got, like Roblox great to be with you here to seeing your main stage. Adam and the team, we're

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Nirav Shah and Peter Newton, Fortinet | CUBE Conversation, March 2021


 

(ethereal music) >> Welcome to the special Cube Conversation. I'm John Furrier, your host of "The Cube" here in Palo Alto, California. We've got two great remote guests here having a conversation around security, security convergence with platforms around networking and security with cybersecurity at an all time high, the need for understanding how to manage the breaches how to understand them, prevent them, everything in between cybersecurity and data are the number one conversation happening in the world today. We got two great guests, we've got Nirav Shah, VP of products at Fortinet and Peter Newton's senior director of products at Fortinet. The product leaders in the hottest cybersecurity company. And guys, thanks for coming on this Cube Conversation. >> Thanks for having us. >> Thank you, John. >> So last month or so I talked to John Madison about the Fortinet new release, FortiOS 7.0, as well as highlighting the convergence that's going on between the platforms around companies trying to consolidate and or manage or grow and build, converting networking and security together. Seeing that happening in real time, still doesn't change the underpinnings of how the internet works, and how these companies are structured. But the need for security is at an all time high. Talk about the impact to the customer. Do you guys have the keys to the kingdom here, product group? What is the killer product? What are customers doing? Give us the overview of why there's such a big need for the security platforms right now. >> Yeah, absolutely John. So if you see today's environment, we have seen working from anywhere it's become normal. And as part of that, we have seen so many different network edges. At the same time, they have different devices that they're using from anywhere. So what's important is as users have different devices, different users and applications that they're consuming from Cloud, we have to make sure that we provide security across the endpoint, across all network edges, and going to the Cloud compute. And for that kind of approach, you cannot have point products provide the visibility control and management. You need to have a comprehensive cybersecurity platform, which gives you security from that endpoint, to the edge, to the user, so that you have a simple but effective management and have a solid security in place to get that working from anywhere in a much more better user experience way. And that's exactly Fortinet describes as the security fabric platform. >> It's interesting not to kind of go on a tangent here, but to illustrate the point is, if you look at all the cyber security challenges that we're facing globally, especially here in the United States, the public private partnerships are increasing. We're seeing more public sector, commercial integration, the role of data. We've covered this on SiliconANGLE and many other cube interviews, especially with you guys. And there's all this kind of new approaches. Everyone's trying everything. They're buying every product that's out there, but now there's like overload. There's too much product. And that the obvious thing that's becoming clear, as cloud-scale, the evolution of this new edge environment. And so with that becomes the importance two trends that you guys are participating in. I want to get your thoughts on this because that's called SASE and SD-WAN. We know SD-WAN, but SASE stands for Secure Access Service Edge. That's I think Gartner made that term up or someone made that term up, but that's a new technology. And you've got SD-WAN, these are traditionally had been like edge for like branch offices. Now evolve now as pure network edges than a distributed computing environment. What's so important about these two topics. Nirav take us through the changes that are happening and why it's important for enterprises to get a handle on this >> Yeah John. So, as you said, SASE, Secured Access Services Edge. Really the foundation of that topic is the convergence of networking and security. And as you mentioned, Fortinet has been doing a lot of innovation in this area, right? Six years back, we pioneered the convergence of security and networking with security SD-WAN but what's happening now with the SASE is, as that working from anywhere continues to remain the dominant trend, users are looking for a Cloud-Delivered Security. And that's what Fortinet recently announced, where we can provide the most comprehensive Cloud-Delivered Security for remote users. For thin edge. You can still, anytime access from any device. To give you an example, now, our remote users, they are still at home or they can be branch of one user, but still have that always on threat protection with the consistent security given in the Cloud. So they don't have to go anymore from the branch or data center, but have a direct connectivity to the Cloud Security before they access SaaS application. That's what one of the SASE trend is. Second thing, John we are observing is users are now, as they are going back to the hybrid workforce, they are looking for a thin edge right? To your point of an edge, edge is still intelligent and a very important but there is an interesting architectural shift of, can I just use an intelligent networking there move my CapEx to OPEX and have security in Cloud? That unified security, unified policy is again becoming important. That's what SASE-- >> Okay, so I like this Cloud-Delivered Security. This is a hybrid workforce you're addressing with this marketplace, that's clear. Hybrid is a everywhere, hybrid cloud, hybrid workforce, hybrid events are coming. I mean, we love covering events physically but also now virtual. Everything's impacted by the word hybrid and Cloud. But talk about this thin edge. What do you mean by that? I mean I think thin edge, I think thin clients, the old trend. What is thin edge mean? >> Yeah, so there're different organizations are looking at the architecture in a different way. Some organizations are thinking about having a very simple branch where it is used for modern networking technologies, while security has been shifted to the Cloud deliver. What happens with this model is, now they are relying more into technologies like SD-WAN on edge to provide that intelligence steering, while everything in the security is being done in a Cloud compute way for both remote users and thin edge environment. Now the good news here is, they don't have to worry about the security patching, or any of those security capabilities. It is all done by Fortinet as they go and use the SaaS applications performance >> I want to come back and drill down on that but I want to get Peter in here in the Zero Trust equation because one of the things that comes up all the time with this edge discussion is network access. I mean, you go back to the old days of computing, you had edge log in, you'd come in, radius servers, all these things were happening, pretty simple cut paradigm. It's gotten so complicated now, Peter. So Zero Trust is a hot area. It's not only one of the things but it's a super important, what is Zero Trust these days? >> Zero Trust is indeed a very hot term because I think part of it is just it sounds great from a security standpoint, Zero Trust, you don't trust anyone, but it really comes down to a philosophical approach of how do you address the user's data applications that you want to protect? And the idea of Zero Trust and really what's driving it is the fact that as we've been talking, people are working remotely. The perimeter of the organization has dissolved. And so you no longer can afford to have a trusted internal zone and an untrusted external zone. Everything has to be "Zero Trust." So this means that you need to be authenticating and verifying users and devices on a repeat and regular basis, and you want to when you're bringing them on and giving them access to assets and applications, you want to do that with as granular of control as possible. So the users and devices have access to what they need, but no more. And that's kind of the basic tenets of Zero Trust. And that's what, it's really about prioritizing the applications and data, as opposed to just looking at, am I bringing someone into my network. >> God, the concept of Zero Trust, obviously hot. What's the difference between Zero Trust Access and Zero Trust Network Access, or as people say ZTA versus ZTNA? I mean, is there a nuance there? I mean, what's the difference between the two? >> That's actually a really good question because they both have the Zero Trust in the name. ZTNA is actually a specific term that a Gardner created or other analyst I should say, created 10 years ago. And this refers specifically to controlling application to controlling access to applications. whereas Zero Trust, overall Zero Trust access deals with both users and devices coming on to networks, how are you connecting them on? What kind of access are you giving them on the network? ZTNA is specifically how are you bringing users and connecting them to applications? Whether those applications are on premise or in the Cloud. >> So what the NA is more like the traditional old VPN model connecting users from home or whatever. Just connecting across the network with user to app. Is that right? >> That's actually a really good insight, but ironically the VPN clinical benefits of this are actually an outgrowth of the ZTNA model because ZTA doesn't differentiate between when you're on network or off network. It creates a secure tunnel automatically no matter where the user is, but VPN is all just about creating a secure tunnel when you're remote. ZTNA just does that automatically. So it's a lot easier, a lot simpler. You get a hundred percent compliance and then you also have that same secure tunnel even when you're "on a safe network" because with Zero Trust, you don't trust anything. So yes it really is leading to the evolution of VPN connectivity. >> So Nirav I want to get back to you on tie that circle back to what we were talking about around hybrid. So everyone says everything's moving to the Cloud. That's what people think. And Cloud ops is essentially what hybrid is. So connect the dots here between the zero trust, zero trust A and NA with the move to the hybrid cloud model. How does that, how does it, what's the difference between the two? Where's the connection? What's the relevance for your customers and the marketplace? >> Yeah, I think that again goes back to that SASE framework where ZTNA plays a huge role because John, we talked about when users are working from anywhere in this hybrid workforce, one of the important thing is to not give them this implicit trust right? To the applications, enabling the explicit trust is very important. And that is what ZTNA does. And the interesting thing about Fortinet is we provide all of this part of FortiOS and users can deploy anywhere. So as they are going to the Cloud-Delivered Security, they can enable ZTNA there so that we make sure this user at what time, which application they're accessing and should we give them that access or not. So great way to have ZTNA, SASE, everything in one unified policy and provide that anytime access for any device with a trusting place. >> Okay, real quick question to you is, what's the difference between SASE, Secure Access Service Edge, and SD-WAN? Real quick. >> Yeah, so SD-WAN is one of the core foundation element of SASE, right? So far we talked about the Cloud-Delivered Security, which is all important part of the security of the service. SASE is another element, which is a networking and a service where SD-WAN plays a foundation role. And John that's where I was saying earlier that the intelligent edge modern technology that SD-WAN provides is absolutely necessary for a successful SASE deployment, right? If users who are sitting anywhere, if they can't get the right application steering, before they provide the Cloud-Delivered Security, then they are not going to get the user experience. So having the right SD-WAN foundation in that edge, working in tandem with the Cloud-Delivered Security makes a win-win situation for both networking and security teams. >> So Peter, I want to talk to you. Last night I was on a chat on the Clubhouse app with some cybersecurity folks and they don't talk in terms of "I got ZTNA and I got some SASE and SD-WEN, they're talking mostly about just holistically their environment. So could you just clarify the difference 'cause this can be confusing between Zero Trust Network Access ZTNA versus SASE because it's kind of the same thing, but I know it's nuance, but, is there a difference there? People get confused by this when I hear people talking 'cause like they just throw jargon around and they say, "Oh, with Zero Trust we're good. What does that even mean? >> Yeah, we get a lot of that when talking with customers because the two technologies are so complimentary and similar, they're both dealing with security for remote workers. However sassy is really dealing with that kind of firewall in the Cloud type service, where the remote user gets the experience and protection of being behind a firewall, ZTNA is about controlling the application and giving them that secure tunnel to the application. So they're different things one's kind of that firewall and service, security and service, even networking in a service. But ZTNA is really about, how do I have the policies no matter where our user is, to give them access to specific applications and then give them a secure tunnel to that application? So very complimentary, but again, they are separate things. >> What's the landscape out there with competitive because has there products, I mean you guys are product folks. You'll get the product question. Is it all kind of in one thing, is this bundled in? Do you guys have a unique solution? Some people have it, they don't. What's the marketplace look like from a product standpoint? >> Yeah. So John, that starts back to the platform that we talked about, right? Fortinet always believes in not to develop a point product, but doing organic development which is part of a broader platform. So when we look at the thing like SASE, which required a really enterprise grade networking and security stack, Fortinet has organically developed them SD-WAN, we are a leading vendor, for the Gartner magic quadrant leader there, network firewall, including whether they deployed on Cloud, on-prem or a segmentation. We are a leader there. So when you combine both of them and ZTNA is part of it, there is only handful of vendor you will see in the industry who can provide the consistent security, networking, and security together and have that better user experience for the single management. So clearly there's a lot of buzz John, about a lot of vendors talk about it. But when you go to the details and see this kind of unified policy of networking and security, Fortinet is emerging as a leader. >> Well I always like talking the experts like you guys on this topic. And we get into the conversations around the importance under the hood. SASE, SD-WEN, we've been covering that for a long time. And now with Zero Trust becoming such a prominent architectural feature in Cloud and hybrid, super important under the hood. At the end of the day though, I got to ask the customers question, which is, "what's in it for me? "I care about breaches. "I don't want to be breached. "The government's not helping me over the top. "I got to defend myself. "I have to put resources in place, it's expensive, "and nevermind if I get breached." The criticality of that alone, is a risk management discussion. These are huge table. These are huge stakes and the stakes are high. So what I care about is are you going to stop the breaches? I need the best security in town. What do you say to that? >> Yeah this goes back to the beginning. We talked about consistent certified security, right John. So yes a SASE model is interesting. Customers are going to move to Cloud, but it's going to be a journey. Customers are not going Cloud first day one. They are going to take a hybrid approach where security is required in a segment, in an edge and on the Cloud. And that's where having a solid security in place is a number one requirement. And when you look at the history of Fortinet, over the last 20 years, how we have done, with our FortiGuard Labs, our threat intelligence and ability for us to protect over 450,000 customers, that's a big achievement. And for us to continue to provide that security but more importantly, continue to go out, and do a third-party certification with many organization to make sure no matter where customers are deploying security, it is that same enterprise grade security deployment. And that's very important that we talk to our users to make sure they validate that. >> Peter would weigh in on this. Customers don't want any breaches. How do you help them with the best security? What's your take on that? >> Well, to kind of reiterate what Nirav said earlier, we really believe that security is a team sport. And you do need best in class products at each individual element, but more importantly you need those products we talking together. So the fact that we have industry leading firewalls, the fact that we have industry-leading SD-WAN, we've got industry leading products to cover the entire gamut of the end point all the way email application, Cloud, all these products while it's important that they're, third-party validated as Nirav was mentioning, it's more important that they actually talk together. They're integrated and provide automated actions. Today's cyber security moves so fast. You need that team approach to be able to protect and stop those breaches. >> Well, you guys have a great enterprise grade solution. I got to say, I've been covering you guys for many years now and you guys have been upfront, out front on the data aspect of it with FortiGuards. And I think people are starting to realize now that data is the key, value proposition is not a secret anymore. Used to be kind of known for the people inside the ropes. So congratulations. I do know that there's a lot action happening. I want to give you guys a chance to at the end of this conversation now to just put a plug in Fortinet because there's more people coming into the workforce now. Post pandemic, young people with computer science degrees and other degrees that want to go into career with cybersecurity, could you guys share both your perspective on for the young people watching or people re-skilling, what opportunities there are from a coding standpoint, and or from say an analyst perspective. What are some of the hot openings? 'cause there are thousands and thousands of jobs give a quick plug for Fortinet and what openings you guys might have. >> Well, certainly in the cyber industry, one of the major trends we have is a work place shortage. There are not enough trained professionals who know about cybersecurity. So for those who are interested in retooling or starting their career, cybersecurity is an ongoing field. It's going to be around for a long time. I highly encourage those interested, come take a look at Fortinet. We offer free training. So you can start from knowing nothing to becoming certified up to a security architect level, and all those, all that training is now available for free. So it's a great time to star, great time to come into the industry. The industry needs you >> Any particularly areas, Peter you see that's like really jumping off the page. >> Well, it's hybrid, knowing Cloud, knowing on-prem, knowing the traffic, knowing the data on the applications, there's just so much to do. >> You're the head of product, you've got all, probably a ton of openings but seriously young people trying to figure out where to jump in, what are the hot areas? Where can people dig in and get retrained and or find their career? >> Yeah, no, I think to reiterate what Peter said, right? The program that Fortinet has built, LSE one, two, three which is free available, is a great foundation. Because that actually goes into the detail of many topics we touched upon. Even though we are talking about SD-WAN, SASE, ZTNA, fundamentally these are the networking and security technologies to make sure users are able to do the right work in the user experience. And that will be really helpful to the young people who are looking to learn more and go into this area. So highly encouraged to take those training, reach out to us. We are there to provide any mentorship, anything that is required to help them in that journey. >> Anything jump off the page in terms of areas that you think are super hot, that are in need. >> Certainly there's convergence of networking and security. There is a growing need of how and what is Zero Trust is? and how the security is applied everywhere. Definitely that's a topic of mine for a lot of our customers, and that's an area, it's a good thing to gain more knowledge and utilize it. >> Nirav and Peter, thank you for coming on. You guys are both experts and the leaders at Fortinet, the product team. The need for security platform is an all time high consolidating tools into a platform. More tools are needed and there's new tools coming. So I'm expecting to have more great conversations as the world evolves. Certainly the edge is super important. Thanks for coming on, appreciate it. >> Thanks for having us. >> Okay, Cube Conversation on security here in the Palo Alto studios. I'm John furrier. Thanks for watching. (ethereal music)

Published Date : Mar 31 2021

SUMMARY :

in the world today. Talk about the impact to the customer. to the user, so that you have a simple And that the obvious thing So they don't have to go the word hybrid and Cloud. are looking at the architecture here in the Zero Trust equation So the users and devices have access God, the concept of Zero Trust in the name. Just connecting across the of the ZTNA model because So connect the dots here So as they are going to the Okay, real quick question to you is, that the intelligent because it's kind of the same of firewall in the Cloud type service, What's the landscape So John, that starts back to the platform and the stakes are high. in an edge and on the Cloud. How do you help them So the fact that we have that data is the key, one of the major trends we really jumping off the page. knowing the data on the applications, Because that actually goes into the detail of areas that you think are and how the security and the leaders at here in the Palo Alto studios.

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John Shaw and Roland Coelho V1


 

from around the globe it's thecube covering space and cyber security symposium 2020 hosted by cal poly hello and welcome to thecube's coverage we're here hosting with cal poly an amazing event space in the intersection of cyber security this session is defending satellite and space infrastructure from cyber threats got two great guests we've got major general john shaw combined four space component commander u.s space command and vandenberg air force base in california and roland cuello who's the ceo of maverick space systems gentlemen thank you for spending the time to come on to this session for the cal poly space and cyber security symposium appreciate it absolutely um guys defending satellites and space infrastructure is the new domain obviously it's a war warfighting domain it's also the future of the world and this is an important topic because we rely on space now for our everyday life and it's becoming more and more critical everyone knows how their phones work and gps just small examples of all the impacts i'd like to discuss with this hour this topic with you guys so if we can have you guys do an opening statement general if you can start with your opening statement we'll take it from there thanks john and greetings from vandenberg air force base we are just down the road from cal poly here on the central coast of california and uh very proud to be part of this uh effort and part of the partnership that we have with with cal poly on a number of fronts um i should uh so in in my job here i actually uh have two hats that i wear and it's i think worth talking briefly about those to set the context for our discussion you know we had two major organizational events within our department of defense with regard to space last year in 2019 and probably the one that made the most headlines was the stand-up of the united states space force that happened uh december 20th last year and again momentous the first new branch in our military since 1947 uh and uh it is a it's just over nine months old now as we're making this recording uh and already we're seeing a lot of change uh with regard to how we're approaching uh organizing training and equipping on a service side or space capabilities and so i uh in that with regard to the space force the hat i wear there is commander of space operations command that was what was once 14th air force when we were still part of the air force here at vandenberg and in that role i'm responsible for the operational capabilities that we bring to the joint warfighter and to the world from a space perspective didn't make quite as many headlines but another major change that happened last year was the uh the reincarnation i guess i would say of united states space command and that is a combatant command it's how our department of defense organizes to actually conduct warfighting operations um most people are more familiar perhaps with uh central command centcom or northern command northcom or even strategic command stratcom well now we have a space com we actually had one from 1985 until 2002 and then stood it down in the wake of the 9 11 attacks and a reorganization of homeland security but we've now stood up a separate command again operationally to conduct joint space operations and in that organization i wear a hat as a component commander and that's the combined force-based component command uh working with other all the additional capabilities that other services bring as well as our allies that combined in that title means that uh i under certain circumstances i would lead an allied effort uh in space operations and so it's actually a terrific job to have here on the central coast of california uh both working the uh how we bring space capabilities to the fight on the space force side and then how we actually operate those capabilities it's a point of joint in support of joint warfighters around the world um and and national security interests so that's the context now what el i i also should mention you kind of alluded to john you're beginning that we're kind of in a change situation than we were a number of years ago and that space we now see space as a warfighting domain for most of my career going back a little ways most of my my focus in my jobs was making sure i could bring space capabilities to those that needed them bringing gps to that special operations uh soldier on the ground somewhere in the world bringing satellite communications for our nuclear command and control bringing those capabilities for other uses but i didn't have to worry in most of my career about actually defending those space capabilities themselves well now we do we've actually gone to a point where we're are being threatened in space we now are treating it more like any other domain normalizing in that regard as a warfighting domain and so we're going through some relatively emergent efforts to protect and defend our capabilities in space to to design our capabilities to be defended and perhaps most of all to train our people for this new mission set so it's a very exciting time and i know we'll get into it but you can't get very far into talking about all these space capabilities and how we want to protect and defend them and how we're going to continue their ability to deliver to warfighters around the globe without talking about cyber because they fit together very closely so anyway thanks for the chance to be here today and i look forward to the discussion general thank you so much for that opening statement and i would just say that not only is it historic with the space force it's super exciting because it opens up so much more challenges and opportunities for to do more and to do things differently so i appreciate that statement roland your opening statement your your job is to put stuff in space faster cheaper smaller better your opening statement please um yes um thank you john um and yes you know to um general shaw's point you know with with the space domain and the need to protect it now um is incredibly important and i hope that we are more of a help um than a thorn in your side um in terms of you know building satellites smaller faster cheaper um you know and um definitely looking forward to this discussion and you know figuring out ways where um the entire space domain can work together you know from industry to to us government even to the academic environment as well so first would like to say and preface this by saying i am not a cyber security expert um we you know we build satellites um and uh we launch them into orbit um but we are by no means you know cyber security experts and that's why um you know we like to partner with organizations like the california cyber security institute because they help us you know navigate these requirements um so um so i'm the ceo of um of maverick space systems we are a small aerospace business in san luis obispo california and we provide small satellite hardware and service solutions to a wide range of customers all the way from the academic environment to the us government and everything in between we support customers through an entire you know program life cycle from mission architecture and formulation all the way to getting these customer satellites in orbit and so what we try to do is um provide hardware and services that basically make it easier for customers to get their satellites into orbit and to operate so whether it be reducing mass or volume um creating greater launch opportunities or providing um the infrastructure and the technology um to help those innovations you know mature in orbit you know that's you know that's what we do our team has experienced over the last 20 years working with small satellites and definitely fortunate to be part of the team that invented the cubesat standard by cal poly and stanford uh back in 2000 and so you know we are in you know vandenberg's backyard um we came from cal poly san luis obispo um and you know our um our hearts are fond you know of this area and working with the local community um a lot of that success um that we have had is directly attributable um to the experiences that we learned as students um working on satellite programs from our professors and mentors um you know that's you know all you know thanks to cal poly so just wanted to tell a quick story so you know back in 2000 just imagine a small group of undergraduate students you know myself included with the daunting task of launching multiple satellites from five different countries on a russian launch vehicle um you know many of us were only 18 or 19 not even at the legal age to drink yet um but as you know essentially teenagers we're managing million dollar budgets um and we're coordinating groups um from around the world um and we knew that we knew what we needed to accomplish um yet we didn't really know um what we were doing when we first started um the university was extremely supportive um and you know that's the cal poly learn by doing philosophy um i remember you know the first time we had a meeting with our university chief legal counsel and we were discussing the need to to register with the state department for itar nobody really knew what itar was back then um and you know discussing this with the chief legal counsel um you know she was asking what is itar um and we essentially had to explain you know this is um launching satellites as part of the um the u.s munitions list and essentially we have a similar situation you know exporting munitions um you know we are in similar categories um you know as you know as weapons um and so you know after that initial shock um everybody jumped in you know both feet forward um the university um you know our head legal counsel professors mentors and the students um you know knew we needed to tackle this problem um because you know the the need was there um to launch these small satellites and um you know the the reason you know this is important to capture the entire spectrum of users of the community um is that the technology and the you know innovation of the small satellite industry occurs at all levels you know so we have academia commercial national governments we even have high schools and middle schools getting involved and you know building satellite hardware um and the thing is you know the the importance of cyber security is incredibly important because it touches all of these programs and it touches you know people um at a very young age um and so you know we hope to have a conversation today um to figure out you know how do we um create an environment where we allow these programs to thrive but we also you know protect and you know keep their data safe as well thank you very much roland appreciate that uh story too as well thanks for your opening statement gentlemen i mean i love this topic because defending the assets in space is is as obvious um you look at it but there's a bigger picture going on in our world right now and generally you kind of pointed out the historic nature of space force and how it's changing already operationally training skills tools all that stuff is revolving you know in the tech world that i live in you know change the world is a topic they use that's thrown around a lot you can change the world a lot of young people we have just other panels on this where we're talking about how to motivate young people changing the world is what it's all about with technology for the better evolution is just an extension of another domain in this case space is just an extension of other domains similar things are happening but it's different there's a huge opportunity to change the world so it's faster there's an expanded commercial landscape out there certainly government space systems are moving and changing how do we address the importance of cyber security in space general we'll start with you because this is real it's exciting if you're a young person there's touch points of things to jump into tech building hardware to changing laws and and everything in between is an opportunity and it's exciting and it's truly a chance to change the world how does the commercial government space systems teams address the importance of cyber security so john i think it starts with with the realization that as i like to say that cyber and space are bffs uh there's nothing that we do on the cutting edge of space that isn't heavy reliant heavily reliant on the cutting edge of cyber and frankly there's probably nothing on the cutting edge of cyber that doesn't have a space application and when you realize that you see how how closely those are intertwined as we need to move forward at at speed it becomes fundamental to to the to answering your question let me give a couple examples we one of the biggest challenges i have on a daily basis is understanding what's going on in the space domain those on the on the on the surface of the planet talk about tyranny of distance across the oceans across large land masses and i talk about the tyranny of volume and you know right now we're looking out as far as the lunar sphere there's activity that's extending out to the out there we expect nasa to be conducting uh perhaps uh human operations in the lunar environment in the next few years so it extends out that far when you do the math that's a huge volume how do you do that how do you understand what's happening in real time in within that volume it is a big data problem by the very definition of that that kind of effort to that kind of challenge and to do it successfully in the years ahead it's going to require many many sensors and the fusion of data of all kinds to present a picture and then analytics and predictive analytics that are going to deliver an idea of what's going on in the space arena and that's just if people are not up to mischief once you have threats introduced into that environment it is even more challenging so i'd say it's a big data problem that we'll be enjoying uh tackling in the years ahead a second example is you know we if i if i had to if we had to take a vote of what were the most uh amazing robots that have ever been designed by humans i think that spacecraft would have to be up there on the list whether it's the nasa spacecraft that explore other planets or the ones that we or gps satellites that that amazingly uh provide a wonderful service to the entire globe uh and beyond they are amazing technological machines that's not going to stop i mean all the work that roland talked about at the at the even even that we're doing it at the kind of the microsoft level is is putting cutting-edge technology into smaller packages you can to get some sort of capability out of that as we expand our activities further and further into space for national security purposes or for exploration or commercial or civil the the cutting edge technologies of uh artificial intelligence uh and machine to machine engagements and machine learning are going to be part of that design work moving forward um and then there's the threat piece as we try to as we operate these these capabilities how these constellations grow that's going to be done via networks and as i've already pointed out space is a warfighting domain that means those networks will come under attack we expect that they will and that may happen early on in a conflict it may happen during peace time in the same way that we see cyber attacks all the time everywhere in many sectors of of activity and so by painting that picture you kind of get you we start to see how it's intertwined at the very very base most basic level the cutting edge of cyber and cutting edge of space with that then comes the need to any cutting edge cyber security capability that we have is naturally going to be needed as we develop space capabilities and we're going to have to bake that in from the very beginning we haven't done that in the past as well as we should but moving forward from this point on it will be an essential ingredient that we work into all of our new capability roland we're talking about now critical infrastructure we're talking about new capabilities being addressed really fast so it's kind of chaotic now there's threats so it's not as easy as just having capabilities because you've got to deal with the threats the general just pointed out but now you've got critical infrastructure which then will enable other things down down the line how do you protect it how do we address this how do you see this being addressed from a security standpoint because you know malware these techniques can be mapped in as extended into into space and takeovers wartime peacetime these things are all going to be under threat that's pretty well understood i think people kind of get that how do we address it what's your what's your take yeah you know absolutely and you know i couldn't agree more with general shaw you know with cyber security and space being so intertwined um and you know i think with fast and rapid innovation um comes you know the opportunity for threats especially um if you have bad actors um that you know want to cause harm and so you know as a technology innovator and you're pushing the bounds um you kind of have a common goal of um you know doing the best you can um and you know pushing the technology balance making it smaller faster cheaper um but a lot of times what entrepreneurs and you know small businesses and supply chains um are doing and don't realize it is a lot of these components are dual use right i mean you could have a very benign commercial application but then a small you know modification to it and turn it into a military application and if you do have these bad actors they can exploit that and so you know i think the the big thing is um creating a organization that is you know non-biased that just wants to kind of level the playing field for everybody to create a set standard for cyber security in space i think you know one group that would be perfect for that you know is um cci um you know they understand both the cybersecurity side of things and they also have you know at cal poly um you know the the small satellite group um and you know just having kind of a a clearinghouse or um an agency where um can provide information that is free um you know you don't need a membership for and to be able to kind of collect that but also you know reach out to the entire value chain you know for a mission and um making them aware um of you know what potential capabilities are and then how it might um be you know potentially used as a weapon um and you know keeping them informed because i think you know the the vast majority of people in the space industry just want to do the right thing and so how do we get that information free flowing to you know to the us government so that they can take that information create assessments and be able to not necessarily um stop threats from occurring presently but identify them long before that they would ever even happen um yeah that's you know general i want to i want to follow up on that real quick before we go to the next talk track critical infrastructure um you mentioned you know across the oceans long distance volume you know when you look at the physical world you know you had you know power grids here united states you had geography you had perimeters uh the notion of a perimeter and the moat this is and then you had digital comes in then you have we saw software open up and essentially take down this idea of a perimeter and from a defense standpoint and that everything changed and we had to fortify those critical assets uh in the u.s space increases the same problem statement significantly because it's you can't just have a perimeter you can't have a moat it's open it's everywhere like what digital's done and that's why we've seen a slurge of cyber in the past two decades attacks with software so this isn't going to go away you need the critical infrastructure you're putting it up there you're formulating it and you've got to protect it how do you view that because it's going to be an ongoing problem statement what's the current thinking yeah i i think my sense is a mindset that you can build a a firewall or a defense or some other uh system that isn't dynamic in his own right is probably not heading in the right direction i think cyber security in the future whether it's for our space systems or for other critical infrastructure is going to be a dynamic fight that happens at a machine-to-machine um a speed and dynamic um i don't think it's too far off where we will have uh machines writing their own code in real time to fight off attacks that are coming at them and by the way the offense will probably be doing the same kind of thing and so i i guess i would not want to think that the answer is something that you just build it and you leave it alone and it's good enough it's probably going to be a constantly evolving capability constantly reacting to new threats and staying ahead of those threats that's the kind of use case just to kind of you know as you were kind of anecdotal example is the exciting new software opportunities for computer science majors i mean i tell my young kids and everyone man it's more exciting now i wish i was 18 again it's so so exciting with ai bro i want to get your thoughts we were joking on another panel with the dod around space and the importance of it obviously and we're going to have that here and then we had a joke it's like oh software's defined everything it says software's everything ai and and i said well here in the united states companies had data centers and they went to the cloud and they said you can't do break fix it's hard to do break fix in space you can't just send a tech up i get that today but soon maybe robotics the general mentions robotics technologies and referencing some of the accomplishments fixing things is almost impossible in space but maybe form factors might get better certainly software will play a role what's your thoughts on that that landscape yeah absolutely you know for for software in orbit um you know there's there's a push for you know software-defined radios um to basically go from hardware to software um and you know that's that that's a critical link um if you can infiltrate that and a small satellite has propulsion on board you could you know take control of that satellite and cause a lot of havoc and so you know creating standards and you know that kind of um initial threshold of security um you know for let's say you know these radios you know communications and making that um available um to the entire supply chain to the satellite builders um and operators you know is incredibly key and you know that's again one of the initiatives that um that cci is um is tackling right now as well general i want to get your thoughts on best practices around cyber security um state of the art today uh and then some guiding principles and kind of how the if you shoot the trajectory forward what what might happen uh around um supply chain there's been many stories where oh we outsourced the chips and there's a little chip sitting in a thing and it's built by someone else in china and the software is written from someone in europe and the united states assembles it it gets shipped and it's it's corrupt and it has some cyber crime making i'm oversimplifying the the statement but this is what when you have space systems that involve intellectual property uh from multiple partners whether it's from software to creation and then deployment you get supply chain tiers what are some of the best practices that you see involving that don't stunt the innovation but continues to innovate but people can operate safely what's your thoughts yeah so on supply chain i think i think the symposium here is going to get to hear from lieutenant general jt thompson uh from space missile system center down in los angeles and and uh he's a he's just down the road from us there uh on the coast um and his team is is the one that we look to really focus on as he acquires and develop again bake in cyber security from the beginning and knowing where the components are coming from and and properly assessing those as you as you put together your space systems is a key uh piece of what his team is focused on so i expect we'll hear him talk about that when it talks to i think she asked the question a little more deeply about how do the best practices in terms of how we now develop moving forward well another way that we don't do it right is if we take a long time to build something and then you know general general jt thompson's folks take a while to build something and then they hand it over to to to me and my team to operate and then they go hands-free and and then and then that's you know that's what i have for for years to operate until the next thing comes along that's a little old school what we're going to have to do moving forward with our space capabilities and with the cyber piece baked in is continually developing new capability sets as we go we actually have partnership between general thompson's team and mine here at vandenberg on our ops floor or our combined space operations center that are actually working in real time together better tools that we can use to understand what's going on the space environment to better command and control our capabilities anywhere from military satellite communications to space domain awareness sensors and such and so and we're developing those capabilities in real time it's a dev and and with the security pieces so devsecops is we're practicing that in in real time i think that is probably the standard today that we're trying to live up to as we continue to evolve but it has to be done again in close partnership all the time it's not a sequential industrial age process while i'm on the subject of partnerships so general thompson's and team and mine have good partnerships it's part partnerships across the board are going to be another way that we are successful and that uh it means with with academia in some of the relationships that we have here with cal poly it's with the commercial sector in ways that we haven't done before the old style business was to work with just a few large um companies that had a lot of space experience well we need we need a lot of kinds of different experience and technologies now in order to really field good space capabilities and i expect we'll see more and more non-traditional companies being part of and and organizations being part of that partnership that will work going forward i mentioned at the beginning that um uh allies are important to us so everything that uh that role and i've been talking about i think you have to extrapolate out to allied partnerships right it doesn't help me uh as a combined force component commander which is again one of my jobs it doesn't help me if the united states capabilities are cyber secure but i'm trying to integrate them with capabilities from an ally that are not cyber secure so that partnership has to be dynamic and continually evolving together so again close partnering continually developing together from the acquisition to the operational sectors with as many um different sectors of our economy uh as possible are the ingredients to success general i'd love to just follow up real quick i was having just a quick reminder for a conversation i had with last year with general keith alexander who was does a lot of cyber security work and he was talking about the need to share faster and the new school is you got to share faster and to get the data you mentioned observability earlier you need to see what everything's out there he's a real passionate person around getting the data getting it fast and having trusted partners so that's not it's kind of evolving as i mean sharing is a well-known practice but with cyber it's sensitive data potentially so there's a trust relationship there's now a new ecosystem that's new for uh government how do you view all that and your thoughts on that trend of the sharing piece of it on cyber so it's i don't know if it's necessarily new but it's at a scale that we've never seen before and by the way it's vastly more complicated and complex when you overlay from a national security perspective classification of data and information at various levels and then that is again complicated by the fact you have different sharing relationships with different actors whether it's commercial academic or allies so it gets very very uh a complex web very quickly um so that's part of the challenge we're working through how can we how can we effectively share information at multiple classification levels with multiple partners in an optimal fashion it is certainly not optimal today it's it's very difficult even with maybe one industry partner for me to be able to talk about data at an unclassified level and then various other levels of classification to have the traditional networks in place to do that i could see a solution in the future where our cyber security is good enough that maybe i only really need one network and the information that is allowed to flow to the players within the right security environment um to uh to make that all happen as quickly as possible so you've actually uh john you've hit on yet another big challenge that we have is um is evolving our networks to properly share with the right people at the right uh clearance levels as at speed of war which is what we're going to need yeah and i wanted to call that out because this is an opportunity again this discussion here at cal poly and around the world is for new capabilities and new people to solve the problems and um it's again it's super exciting if you you know you're geeking out on this it's if you have a tech degree or you're interested in changing the world there's so many new things that could be applied right now roland will get your thoughts on this because one of the things in the tech trends we're seeing this is a massive shift all the theaters of the tech industry are are changing rapidly at the same time okay and it affects policy law but also deep tech the startup communities are super important in all this too we can't forget them obviously the big trusted players that are partnering certainly on these initiatives but your story about being in the dorm room now you got the boardroom and now you got everything in between you have startups out there that want to and can contribute and you know what's an itar i mean i got all these acronym certifications is there a community motion to bring startups in in a safe way but also give them a ability to contribute because you look at open source that proved everyone wrong on software that's happening now with this now open network concept the general is kind of alluding to which is it's a changing landscape your thoughts i know you're passionate about this yeah absolutely you know and i think um you know as general shaw mentioned you know we need to get information out there faster more timely and to the right people um and involving not only just stakeholders in the us but um internationally as well you know and as entrepreneurs um you know we have this very lofty vision or goal uh to change the world and um oftentimes um you know entrepreneurs including myself you know we put our heads down and we just run as fast as we can and we don't necessarily always kind of take a breath and take a step back and kind of look at what we're doing and how it's touching um you know other folks and in terms of a community i don't know of any formal community out there it's mostly ad hoc and you know these ad hoc communities are folks who let's say have you know was was a student working on a satellite um you know in college and they love that entrepreneurial spirit and so they said well i'm gonna start my own company and so you know a lot of the these ad hoc networks are just from relationships um that are that have been built over the last two decades um you know from from colleagues that you know at the university um i do think formalizing this and creating um kind of a you know clearinghouse to to handle all of this is incredibly important yeah um yeah there's gonna be a lot of entrepreneurial activity no doubt i mean just i mean there's too many things to work on and not enough time so i mean this brings up the question though while we're on this topic um you got the remote work with covid everyone's working remotely we're doing this remote um interview rather than being on stage works changing how people work and engage certainly physical will come back but if you looked at historically the space industry and the talent you know they're all clustered around the bases and there's always been these areas where you're you're a space person you're kind of working there and there's jobs there and if you were cyber you were 10 in other areas over the past decade there's been a cross-pollination of talent and location as you see the intersection of space general start with you you know first of all central coast is a great place to live i know that's where you guys live but you can start to bring together these two cultures sometimes they're you know not the same maybe they're getting better we know they're being integrated so general can you just share your thoughts because this is uh one of those topics that everyone's talking about but no one's actually kind of addressed directly um yeah john i i think so i think i want to answer this by talking about where i think the space force is going because i think if there was ever an opportunity or inflection point in our department of defense to sort of change culture and and try to bring in non-traditional kinds of thinking and and really kind of change uh maybe uh some of the ways that the department of defense has does things that are probably archaic space force is an inflection point for that uh general raymond our our chief of space operations has said publicly for a while now he wants the us space force to be the first truly digital service and uh you know what we what we mean by that is you know we want the folks that are in the space force to be the ones that are the first adopters or the early adopters of of technology um to be the ones most fluent in the cutting edge technological developments on space and cyber and and other um other sectors of the of of the of the economy that are technologically focused uh and i think there's some can that can generate some excitement i think and it means that we probably end up recruiting people into the space force that are not from the traditional recruiting areas that the rest of the department of defense looks to and i think it allows us to bring in a diversity of thought and diversity of perspective and a new kind of motivation um into the service that i think is frankly is is really exciting so if you put together everything i mentioned about how space and cyber are going to be best friends forever and i think there's always been an excitement in them you know from the very beginning in the american psyche about space you start to put all these ingredients together and i think you see where i'm going with this that really changed that cultural uh mindset that you were describing it's an exciting time for sure and again changing the world and this is what you're seeing today people do want to change world they want a modern world that's changing roy look at your thoughts on this i was having an interview a few years back with a tech entrepreneur um techie and we were joking we were just kind of riffing and we and i said everything that's on star trek will be invented and we're almost there actually if you think about it except for the transporter room you got video you got communicators so you know not to bring in the star trek reference with space force this is digital and you start thinking about some of the important trends it's going to be up and down the stack from hardware to software to user experience everything your thoughts and reaction yeah abs absolutely and so you know what we're seeing is um timeline timelines shrinking dramatically um because of the barrier to entry for you know um new entrants and you know even your existing aerospace companies is incredibly low right so if you take um previously where you had a technology on the ground and you wanted it in orbit it would take years because you would test it on the ground you would verify that it can operate in space in a space environment and then you would go ahead and launch it and you know we're talking tens if not hundreds of millions of dollars to do that now um we've cut that down from years to months when you have a prototype on the ground and you want to get it launched you don't necessarily care if it fails on orbit the first time because you're getting valuable data back and so you know we're seeing technology being developed you know for the first time on the ground and in orbit in a matter of a few months um and the whole kind of process um you know that that we're doing as a small business is you know trying to enable that and so allowing these entrepreneurs and small small companies to to get their technology in orbit at a price that is sometimes even cheaper than you know testing on the ground you know this is a great point i think this is really an important point to call out because we mentioned partnerships earlier the economics and the business model of space is doable i mean you do a mission study you get paid for that you have technology you can get stuff up up quickly and there's a cost structure there and again the alternative was waterfall planning years and millions now the form factors are different now again there may be different payloads involved but you can standardize payloads you got robotic arms all this is all available this brings up the congestion problem this is going to be on the top of mind the generals of course but you got the proliferation okay of these constellation systems you have more and more tech vectors i mean essentially that's malware i mean that's a probe you throw something up in space that could cause some interference maybe a takeover general this is the this is the real elephant in the room the threat matrix from new stuff and new configurations so general how does the proliferation of constellation systems change the threat matrix so i i think the uh you know i guess i'm gonna i'm gonna be a little more optimistic john than i think you pitched that i'm actually excited about these uh new mega constellations in leo um i'm excited about the the growing number of actors that are that are going into space for various reasons and why is that it's because we're starting to realize a new economic engine uh for the nation and for human society so the question is so so i think we want that to happen right when uh um when uh we could go to almost any any other domain in history and and and you know there when when air traffic air air travel started to become much much more commonplace with many kinds of uh actors from from private pilots flying their small planes all the way up to large airliners uh you know there there was a problem with congestion there was a problem about um challenges about uh behavior and are we gonna be able to manage this and yes we did and it was for the great benefit of society i could probably look to the maritime domain for similar kinds of things and so this is actually exciting about space we are just going to have to find the ways as a society and it's not just the department of defense it's going to be civil it's going to be international find the mechanisms to encourage this continued investment in the space domain i do think the space force uh will play a role in in providing security in the space environment as we venture further out as as economic opportunities emerge uh wherever they are um in the in the lunar earth lunar system or even within the solar system space force is going to play a role in that but i'm actually really excited about the those possibilities hey by the way i got to say you made me think of this when you talked about star trek and and and space force and our technologies i remember when i was younger watching the the next generation series i thought one of the coolest things because being a musician in my in my spare time i thought one of the coolest things was when um commander riker would walk into his quarters and and say computer play soft jazz and there would just be the computer would just play music you know and this was an age when you know we had we had hard uh um uh media right like how will that that is awesome man i can't wait for the 23rd century when i can do that and where we are today is is so incredible on those lines the things that i can ask alexa or siri to play um well that's the thing everything that's on star trek think about it almost invented i mean you got the computers you got the only thing really is the holograms are starting to come in you got now the transporter room now that's physics we'll work on that right right so there's a there is this uh a balance between physics and imagination but uh we have not exhausted either well um personally everyone that knows me knows i'm a huge star trek fan all the series of course i'm an original purist but at that level but this is about economic incentive as well roland i want to get your thoughts because you know the gloom and doom you got to think about the the bad stuff to make it good if i if i put my glass half full on the table there's economic incentives just like the example of the plane and the air traffic there's there's actors that are more actors that are incented to have a secure system what's your thoughts to general's comments around the optimism and and the potential threat matrix that needs to be managed absolutely so and you know one of the things that we've seen over the years um as you know we build these small satellites is a lot of the technology you know that the general is talking about um you know voice recognition miniaturized chips and sensors um started on the ground and i mean you know you have you know your iphone um that about 15 years ago before the first iphone came out um you know we were building small satellites in the lab and we were looking at cutting-edge state-of-the-art magnetometers and sensors um that we were putting in our satellites back then we didn't know if they were going to work and then um a few years later as these students graduate they go off and they go out to under you know other industries and so um some of the technology that was first kind of put in these cubesats in the early 2000s you know kind of ended up in the first generation iphone smartphones um and so being able to take that technology rapidly you know incorporate that into space and vice versa gives you an incredible economic advantage because um not only are your costs going down um because you know you're mass producing you know these types of terrestrial technologies um but then you can also um you know increase you know revenue and profit um you know by by having you know smaller and cheaper systems general let's talk about that for real quickly it's a good point i want to just shift it into the playbook i mean everyone talks about playbooks for management for tech for startups for success i mean one of the playbooks that's clear from in history is investment in r d around military and or innovation that has a long view spurs innovation commercially i mean just there's a huge many decades of history that shows that hey we got to start thinking about these these challenges and you know next you know it's in an iphone this is history this is not like a one-off and now with space force you get you're driving you're driving the main engine of innovation to be all digital you know we we riff about star trek which is fun but the reality is you're going to be on the front lines of some really new cool mind-blowing things could you share your thoughts on how you sell that people who write the checks or recruit more talent well so i first i totally agree with your thesis that the that you know national security well could probably go back an awful long way hundreds to thousands of years that security matters tend to drive an awful lot of innovation and creativity because um you know i think the the probably the two things that drive drive people the most are probably an opportunity to make money uh but only by beating that out are trying to stay alive um and uh and so i don't think that's going to go away and i do think that space force can play a role um as it pursues uh security uh structures you know within the space domain to further encourage economic investment and to protect our space capabilities for national security purposes are going to be at the cutting edge this isn't the first time um i think we can point back to the origins of the internet really started in the department of defense and with a partnership i should add with academia that's how the internet got started that was the creativity in order to to meet some needs there cryptography has its roots in security but we use it uh in in national security but now we use it in for economic reasons and meant and a host of other kinds of reasons and then space itself right i mean we still look back to uh apollo era as an inspiration for so many things that inspired people to to either begin careers in in technical areas or in space and and so on so i think i think in that same spirit you're absolutely right i guess i'm totally agreeing with your thesis the space force uh will be and a uh will have a positive inspirational influence in that way and we need to to realize that so when we are asking for when we're looking for how we need to meet capability needs we need to spread that net very far look for the most creative solutions and partner early and often with those that that can that can work on those when you're on the new frontier you've got to have a team sport it's a team effort you mentioned the internet just anecdotally i'm old enough to remember this because i remember the days that was going on and said the government if the policy decisions that the u.s made at that time was to let it go a little bit invisible hand they didn't try to commercialize it too fast and but there was some policy work that was done that had a direct effect to the innovation versus take it over and next you know it's out of control so i think you know i think this this just a cross-disciplinary skill set becomes a big thing where you need to have more people involved and that's one of the big themes of this symposium so it's a great point thank you for sharing that roland your thoughts on this because you know you got policy decisions we all want to run faster we want to be more innovative but you got to have some ops view now mostly ops people want things very tight very buttoned up secure the innovators want to go faster it's the yin and yang that's that's the world we live in how's it all balanced in your mind yeah um you know one of the things um that may not be apparently obvious is that you know the us government and department of um of defense is one of the biggest investors in technology in the aerospace sector um you know they're not the traditional venture capitalists but they're the ones that are driving technology innovation because there's funding um you know and when companies see that the us governments is interested in something businesses will will re-vector um you know to provide that capability and in the i would say the more recent years we've had a huge influx of private equity venture capital um coming into the markets to kind of help augment um you know the government investment and i think having a good partnership and a relationship with these private equity venture capitalists and the us government is incredibly important because the two sides you know can can help collaborate and kind of see a common goal but then also too on um you know the other side is you know there's that human element um and as general shaw was saying it's like not you know not only do companies you know obviously want to thrive and do really well some companies just want to stay alive um to see their technology kind of you know grow into what they've always dreamed of and you know oftentimes entrepreneurs um are put in a very difficult position because they have to make payroll they have to you know keep the lights on and so sometimes they'll take investment um from places where they may normally would not have you know from potentially foreign investment that could potentially you know cause issues with you know the you know the us supply chain well my final question is the best i wanted to say for last because i love the idea of human space flight i'd love to be on mars i'm not sure i'll be able to make it someday but how do you guys see the possible impacts of cyber security on expanding human space flight operations i mean general this is your wheelhouse this is urine command putting humans in space and certainly robots will be there because they're easy to go because they're not human but humans in space i mean you're starting to see the momentum the discussion uh people are are scratching that itch what's your take on that how do we see making this more possible well i i think we will see we will see uh commercial space tourism uh in the future i'm not sure how wide and large a scale it will become but we'll we will see that and um part of uh i think the mission of the space force is going to be probably to again do what we're doing today is have really good awareness of what's going on the domain to uh to to to ensure that that is done safely and i think a lot of what we do today will end up in civil organizations to do space traffic management and safety uh in in that uh arena um and uh um it is only a matter of time uh before we see um humans going even beyond the you know nasa has their plan the the artemis program to get back to the moon and the gateway initiative to establish a a space station there and that's going to be an exploration initiative but it is only a matter of time before we have um private citizens or private corporations putting people in space and not only for tourism but for economic activity and so it'll be really exciting to watch it would be really exciting and space force will be a part of it general roland i want to thank you for your valuable time to come on this symposium i really appreciate it final uh comment i'd love to you to spend a minute to share your personal thoughts on the importance of cyber security to space and we'll close it out we'll start with you roland yeah so i think that the biggest thing um i would like to try to get out of this you know from my own personal perspective is um creating that environment that allows um you know the the aerospace supply chain small businesses you know like ourselves be able to meet all the requirements um to protect um and safeguard our data but also um create a way that you know we can still thrive and it won't stifle innovation um you know i'm looking forward um to comments and questions um you know from the audience um to really kind of help um you know you know basically drive to that next step general final thoughts the importance of cyber security to space i'll just i'll go back to how i started i think john and say that space and cyber are forever intertwined they're bffs and whoever has my job 50 years from now or 100 years from now i predict they're going to be saying the exact same thing cyber and space are are intertwined for good we will always need the cutting edge cyber security capabilities that we develop as a nation or as a as a society to protect our space capabilities and our cyber capabilities are going to need space capabilities in the future as well general john shaw thank you very much roland cleo thank you very much for your great insight thank you to cal poly for putting this together i want to shout out to the team over there we couldn't be in person but we're doing a virtual remote event i'm john furrier with thecube and siliconangle here in silicon valley thanks for watching

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Armstrong and Guhamad and Jacques V2


 

>>from around the globe. It's the Cube covering >>space and cybersecurity. Symposium 2020 hosted by Cal Poly >>Over On Welcome to this Special virtual conference. The Space and Cybersecurity Symposium 2020 put on by Cal Poly with support from the Cube. I'm John for your host and master of ceremonies. Got a great topic today in this session. Really? The intersection of space and cybersecurity. This topic and this conversation is the cybersecurity workforce development through public and private partnerships. And we've got a great lineup. We have Jeff Armstrong's the president of California Polytechnic State University, also known as Cal Poly Jeffrey. Thanks for jumping on and Bang. Go ahead. The second director of C four s R Division. And he's joining us from the office of the Under Secretary of Defense for the acquisition Sustainment Department of Defense, D O D. And, of course, Steve Jake's executive director, founder, National Security Space Association and managing partner at Bello's. Gentlemen, thank you for joining me for this session. We got an hour conversation. Thanks for coming on. >>Thank you. >>So we got a virtual event here. We've got an hour, have a great conversation and love for you guys do? In opening statement on how you see the development through public and private partnerships around cybersecurity in space, Jeff will start with you. >>Well, thanks very much, John. It's great to be on with all of you. Uh, on behalf Cal Poly Welcome, everyone. Educating the workforce of tomorrow is our mission to Cal Poly. Whether that means traditional undergraduates, master students are increasingly mid career professionals looking toe up, skill or re skill. Our signature pedagogy is learn by doing, which means that our graduates arrive at employers ready Day one with practical skills and experience. We have long thought of ourselves is lucky to be on California's beautiful central Coast. But in recent years, as we have developed closer relationships with Vandenberg Air Force Base, hopefully the future permanent headquarters of the United States Space Command with Vandenberg and other regional partners, we have discovered that our location is even more advantages than we thought. We're just 50 miles away from Vandenberg, a little closer than u C. Santa Barbara, and the base represents the southern border of what we have come to think of as the central coast region. Cal Poly and Vandenberg Air force base have partner to support regional economic development to encourage the development of a commercial spaceport toe advocate for the space Command headquarters coming to Vandenberg and other ventures. These partnerships have been possible because because both parties stand to benefit Vandenberg by securing new streams of revenue, workforce and local supply chain and Cal Poly by helping to grow local jobs for graduates, internship opportunities for students, and research and entrepreneurship opportunities for faculty and staff. Crucially, what's good for Vandenberg Air Force Base and for Cal Poly is also good for the Central Coast and the US, creating new head of household jobs, infrastructure and opportunity. Our goal is that these new jobs bring more diversity and sustainability for the region. This regional economic development has taken on a life of its own, spawning a new nonprofit called Reach, which coordinates development efforts from Vandenberg Air Force Base in the South to camp to Camp Roberts in the North. Another factor that is facilitated our relationship with Vandenberg Air Force Base is that we have some of the same friends. For example, Northrop Grumman has has long been an important defense contractor, an important partner to Cal poly funding scholarships and facilities that have allowed us to stay current with technology in it to attract highly qualified students for whom Cal Poly's costs would otherwise be prohibitive. For almost 20 years north of grimness funded scholarships for Cal Poly students this year, their funding 64 scholarships, some directly in our College of Engineering and most through our Cal Poly Scholars program, Cal Poly Scholars, a support both incoming freshman is transfer students. These air especially important because it allows us to provide additional support and opportunities to a group of students who are mostly first generation, low income and underrepresented and who otherwise might not choose to attend Cal Poly. They also allow us to recruit from partner high schools with large populations of underrepresented minority students, including the Fortune High School in Elk Grove, which we developed a deep and lasting connection. We know that the best work is done by balanced teams that include multiple and diverse perspectives. These scholarships help us achieve that goal, and I'm sure you know Northrop Grumman was recently awarded a very large contract to modernized the U. S. I. C B M Armory with some of the work being done at Vandenberg Air Force Base, thus supporting the local economy and protecting protecting our efforts in space requires partnerships in the digital realm. How Polly is partnered with many private companies, such as AWS. Our partnerships with Amazon Web services has enabled us to train our students with next generation cloud engineering skills, in part through our jointly created digital transformation hub. Another partnership example is among Cal Poly's California Cybersecurity Institute, College of Engineering and the California National Guard. This partnership is focused on preparing a cyber ready workforce by providing faculty and students with a hands on research and learning environment, side by side with military, law enforcement professionals and cyber experts. We also have a long standing partnership with PG and E, most recently focused on workforce development and redevelopment. Many of our graduates do indeed go on to careers in aerospace and defense industry as a rough approximation. More than 4500 Cal Poly graduates list aerospace and defense as their employment sector on linked in, and it's not just our engineers and computer sciences. When I was speaking to our fellow Panelists not too long ago, >>are >>speaking to bang, we learned that Rachel sins, one of our liberal arts arts majors, is working in his office. So shout out to you, Rachel. And then finally, of course, some of our graduates sword extraordinary heights such as Commander Victor Glover, who will be heading to the International space station later this year as I close. All of which is to say that we're deeply committed the workforce, development and redevelopment that we understand the value of public private partnerships and that were eager to find new ways in which to benefit everyone from this further cooperation. So we're committed to the region, the state in the nation and our past efforts in space, cybersecurity and links to our partners at as I indicated, aerospace industry and governmental partners provides a unique position for us to move forward in the interface of space and cybersecurity. Thank you so much, John. >>President, I'm sure thank you very much for the comments and congratulations to Cal Poly for being on the forefront of innovation and really taking a unique progressive. You and wanna tip your hat to you guys over there. Thank you very much for those comments. Appreciate it. Bahng. Department of Defense. Exciting you gotta defend the nation spaces Global. Your opening statement. >>Yes, sir. Thanks, John. Appreciate that day. Thank you, everybody. I'm honored to be this panel along with President Armstrong, Cal Poly in my long longtime friend and colleague Steve Jakes of the National Security Space Association, to discuss a very important topic of cybersecurity workforce development, as President Armstrong alluded to, I'll tell you both of these organizations, Cal Poly and the N S. A have done and continue to do an exceptional job at finding talent, recruiting them in training current and future leaders and technical professionals that we vitally need for our nation's growing space programs. A swell Asare collective National security Earlier today, during Session three high, along with my colleague Chris Hansen discussed space, cyber Security and how the space domain is changing the landscape of future conflicts. I discussed the rapid emergence of commercial space with the proliferations of hundreds, if not thousands, of satellites providing a variety of services, including communications allowing for global Internet connectivity. S one example within the O. D. We continue to look at how we can leverage this opportunity. I'll tell you one of the enabling technologies eyes the use of small satellites, which are inherently cheaper and perhaps more flexible than the traditional bigger systems that we have historically used unemployed for the U. D. Certainly not lost on Me is the fact that Cal Poly Pioneer Cube SATs 2020 some years ago, and they set the standard for the use of these systems today. So they saw the valiant benefit gained way ahead of everybody else, it seems, and Cal Poly's focus on training and education is commendable. I especially impressed by the efforts of another of Steve's I colleague, current CEO Mr Bill Britain, with his high energy push to attract the next generation of innovators. Uh, earlier this year, I had planned on participating in this year's Cyber Innovation Challenge. In June works Cal Poly host California Mill and high school students and challenge them with situations to test their cyber knowledge. I tell you, I wish I had that kind of opportunity when I was a kid. Unfortunately, the pandemic change the plan. Why I truly look forward. Thio feature events such as these Thio participating. Now I want to recognize my good friend Steve Jakes, whom I've known for perhaps too long of a time here over two decades or so, who was in acknowledge space expert and personally, I truly applaud him for having the foresight of years back to form the National Security Space Association to help the entire space enterprise navigate through not only technology but Polly policy issues and challenges and paved the way for operational izing space. Space is our newest horrifying domain. That's not a secret anymore. Uh, and while it is a unique area, it shares a lot of common traits with the other domains such as land, air and sea, obviously all of strategically important to the defense of the United States. In conflict they will need to be. They will all be contested and therefore they all need to be defended. One domain alone will not win future conflicts in a joint operation. We must succeed. All to defending space is critical as critical is defending our other operational domains. Funny space is no longer the sanctuary available only to the government. Increasingly, as I discussed in the previous session, commercial space is taking the lead a lot of different areas, including R and D, A so called new space, so cyber security threat is even more demanding and even more challenging. Three US considers and federal access to and freedom to operate in space vital to advancing security, economic prosperity, prosperity and scientific knowledge of the country. That's making cyberspace an inseparable component. America's financial, social government and political life. We stood up US Space force ah, year ago or so as the newest military service is like the other services. Its mission is to organize, train and equip space forces in order to protect us and allied interest in space and to provide space capabilities to the joint force. Imagine combining that US space force with the U. S. Cyber Command to unify the direction of space and cyberspace operation strengthened U D capabilities and integrate and bolster d o d cyber experience. Now, of course, to enable all of this requires had trained and professional cadre of cyber security experts, combining a good mix of policy as well as high technical skill set much like we're seeing in stem, we need to attract more people to this growing field. Now the D. O. D. Is recognized the importance of the cybersecurity workforce, and we have implemented policies to encourage his growth Back in 2013 the deputy secretary of defense signed the D. O d cyberspace workforce strategy to create a comprehensive, well equipped cyber security team to respond to national security concerns. Now this strategy also created a program that encourages collaboration between the D. O. D and private sector employees. We call this the Cyber Information Technology Exchange program or site up. It's an exchange programs, which is very interesting, in which a private sector employees can naturally work for the D. O. D. In a cyber security position that spans across multiple mission critical areas are important to the d. O. D. A key responsibility of cybersecurity community is military leaders on the related threats and cyber security actions we need to have to defeat these threats. We talk about rapid that position, agile business processes and practices to speed up innovation. Likewise, cybersecurity must keep up with this challenge to cyber security. Needs to be right there with the challenges and changes, and this requires exceptional personnel. We need to attract talent investing the people now to grow a robust cybersecurity, workforce, streets, future. I look forward to the panel discussion, John. Thank you. >>Thank you so much bomb for those comments and you know, new challenges and new opportunities and new possibilities and free freedom Operating space. Critical. Thank you for those comments. Looking forward. Toa chatting further. Steve Jakes, executive director of N. S. S. A Europe opening statement. >>Thank you, John. And echoing bangs thanks to Cal Poly for pulling these this important event together and frankly, for allowing the National Security Space Association be a part of it. Likewise, we on behalf the association delighted and honored Thio be on this panel with President Armstrong along with my friend and colleague Bonneau Glue Mahad Something for you all to know about Bomb. He spent the 1st 20 years of his career in the Air Force doing space programs. He then went into industry for several years and then came back into government to serve. Very few people do that. So bang on behalf of the space community, we thank you for your long life long devotion to service to our nation. We really appreciate that and I also echo a bang shot out to that guy Bill Britain, who has been a long time co conspirator of ours for a long time and you're doing great work there in the cyber program at Cal Poly Bill, keep it up. But professor arms trying to keep a close eye on him. Uh, I would like to offer a little extra context to the great comments made by by President Armstrong and bahng. Uh, in our view, the timing of this conference really could not be any better. Um, we all recently reflected again on that tragic 9 11 surprise attack on our homeland. And it's an appropriate time, we think, to take pause while the percentage of you in the audience here weren't even born or babies then For the most of us, it still feels like yesterday. And moreover, a tragedy like 9 11 has taught us a lot to include to be more vigilant, always keep our collective eyes and ears open to include those quote eyes and ears from space, making sure nothing like this ever happens again. So this conference is a key aspect. Protecting our nation requires we work in a cybersecurity environment at all times. But, you know, the fascinating thing about space systems is we can't see him. No, sir, We see Space launches man there's nothing more invigorating than that. But after launch, they become invisible. So what are they really doing up there? What are they doing to enable our quality of life in the United States and in the world? Well, to illustrate, I'd like to paraphrase elements of an article in Forbes magazine by Bonds and my good friend Chuck Beans. Chuck. It's a space guy, actually had Bonds job a fuse in the Pentagon. He is now chairman and chief strategy officer at York Space Systems, and in his spare time he's chairman of the small satellites. Chuck speaks in words that everyone can understand. So I'd like to give you some of his words out of his article. Uh, they're afraid somewhat. So these are Chuck's words. Let's talk about average Joe and playing Jane. Before heading to the airport for a business trip to New York City, Joe checks the weather forecast informed by Noah's weather satellites to see what pack for the trip. He then calls an uber that space app. Everybody uses it matches riders with drivers via GPS to take into the airport, So Joe has lunch of the airport. Unbeknownst to him, his organic lunch is made with the help of precision farming made possible through optimized irrigation and fertilization, with remote spectral sensing coming from space and GPS on the plane, the pilot navigates around weather, aided by GPS and nose weather satellites. And Joe makes his meeting on time to join his New York colleagues in a video call with a key customer in Singapore made possible by telecommunication satellites. Around to his next meeting, Joe receives notice changing the location of the meeting to another to the other side of town. So he calmly tells Syria to adjust the destination, and his satellite guided Google maps redirects him to the new location. That evening, Joe watches the news broadcast via satellite. The report details a meeting among world leaders discussing the developing crisis in Syria. As it turns out, various forms of quote remotely sensed. Information collected from satellites indicate that yet another band, chemical weapon, may have been used on its own people. Before going to bed, Joe decides to call his parents and congratulate them for their wedding anniversary as they cruise across the Atlantic, made possible again by communications satellites and Joe's parents can enjoy the call without even wondering how it happened the next morning. Back home, Joe's wife, Jane, is involved in a car accident. Her vehicle skids off the road. She's knocked unconscious, but because of her satellite equipped on star system, the crash is detected immediately and first responders show up on the scene. In time, Joe receives the news books. An early trip home sends flowers to his wife as he orders another uber to the airport. Over that 24 hours, Joe and Jane used space system applications for nearly every part of their day. Imagine the consequences if at any point they were somehow denied these services, whether they be by natural causes or a foreign hostility. And each of these satellite applications used in this case were initially developed for military purposes and continue to be, but also have remarkable application on our way of life. Just many people just don't know that. So, ladies and gentlemen, now you know, thanks to chuck beans, well, the United States has a proud heritage being the world's leading space faring nation, dating back to the Eisenhower and Kennedy years. Today we have mature and robust systems operating from space, providing overhead reconnaissance to quote, wash and listen, provide missile warning, communications, positioning, navigation and timing from our GPS system. Much of what you heard in Lieutenant General J. T. Thompson earlier speech. These systems are not only integral to our national security, but also our also to our quality of life is Chuck told us. We simply no longer could live without these systems as a nation and for that matter, as a world. But over the years, adversary like adversaries like China, Russia and other countries have come to realize the value of space systems and are aggressively playing ketchup while also pursuing capabilities that will challenge our systems. As many of you know, in 2000 and seven, China demonstrated it's a set system by actually shooting down is one of its own satellites and has been aggressively developing counter space systems to disrupt hours. So in a heavily congested space environment, our systems are now being contested like never before and will continue to bay well as Bond mentioned, the United States has responded to these changing threats. In addition to adding ways to protect our system, the administration and in Congress recently created the United States Space Force and the operational you United States Space Command, the latter of which you heard President Armstrong and other Californians hope is going to be located. Vandenberg Air Force Base Combined with our intelligence community today, we have focused military and civilian leadership now in space. And that's a very, very good thing. Commence, really. On the industry side, we did create the National Security Space Association devoted solely to supporting the national security Space Enterprise. We're based here in the D C area, but we have arms and legs across the country, and we are loaded with extraordinary talent. In scores of Forman, former government executives, So S s a is joined at the hip with our government customers to serve and to support. We're busy with a multitude of activities underway ranging from a number of thought provoking policy. Papers are recurring space time Webcast supporting Congress's Space Power Caucus and other main serious efforts. Check us out at NSS. A space dot org's One of our strategic priorities in central to today's events is to actively promote and nurture the workforce development. Just like cow calling. We will work with our U. S. Government customers, industry leaders and academia to attract and recruit students to join the space world, whether in government or industry and two assistant mentoring and training as their careers. Progress on that point, we're delighted. Be delighted to be working with Cal Poly as we hopefully will undertake a new pilot program with him very soon. So students stay tuned something I can tell you Space is really cool. While our nation's satellite systems are technical and complex, our nation's government and industry work force is highly diverse, with a combination of engineers, physicists, method and mathematicians, but also with a large non technical expertise as well. Think about how government gets things thes systems designed, manufactured, launching into orbit and operating. They do this via contracts with our aerospace industry, requiring talents across the board from cost estimating cost analysis, budgeting, procurement, legal and many other support. Tasker Integral to the mission. Many thousands of people work in the space workforce tens of billions of dollars every year. This is really cool stuff, no matter what your education background, a great career to be part of. When summary as bang had mentioned Aziz, well, there is a great deal of exciting challenges ahead we will see a new renaissance in space in the years ahead, and in some cases it's already begun. Billionaires like Jeff Bezos, Elon Musk, Sir Richard Richard Branson are in the game, stimulating new ideas in business models, other private investors and start up companies. Space companies are now coming in from all angles. The exponential advancement of technology and microelectronics now allows the potential for a plethora of small SAT systems to possibly replace older satellites the size of a Greyhound bus. It's getting better by the day and central to this conference, cybersecurity is paramount to our nation's critical infrastructure in space. So once again, thanks very much, and I look forward to the further conversation. >>Steve, thank you very much. Space is cool. It's relevant. But it's important, as you pointed out, and you're awesome story about how it impacts our life every day. So I really appreciate that great story. I'm glad you took the time Thio share that you forgot the part about the drone coming over in the crime scene and, you know, mapping it out for you. But that would add that to the story later. Great stuff. My first question is let's get into the conversations because I think this is super important. President Armstrong like you to talk about some of the points that was teased out by Bang and Steve. One in particular is the comment around how military research was important in developing all these capabilities, which is impacting all of our lives. Through that story. It was the military research that has enabled a generation and generation of value for consumers. This is kind of this workforce conversation. There are opportunities now with with research and grants, and this is, ah, funding of innovation that it's highly accelerate. It's happening very quickly. Can you comment on how research and the partnerships to get that funding into the universities is critical? >>Yeah, I really appreciate that And appreciate the comments of my colleagues on it really boils down to me to partnerships, public private partnerships. You mentioned Northrop Grumman, but we have partnerships with Lockie Martin, Boeing, Raytheon Space six JPL, also member of organization called Business Higher Education Forum, which brings together university presidents and CEOs of companies. There's been focused on cybersecurity and data science, and I hope that we can spill into cybersecurity in space but those partnerships in the past have really brought a lot forward at Cal Poly Aziz mentioned we've been involved with Cube set. Uh, we've have some secure work and we want to plan to do more of that in the future. Uh, those partnerships are essential not only for getting the r and d done, but also the students, the faculty, whether masters or undergraduate, can be involved with that work. Uh, they get that real life experience, whether it's on campus or virtually now during Covic or at the location with the partner, whether it may be governmental or our industry. Uh, and then they're even better equipped, uh, to hit the ground running. And of course, we'd love to see even more of our students graduate with clearance so that they could do some of that a secure work as well. So these partnerships are absolutely critical, and it's also in the context of trying to bring the best and the brightest and all demographics of California and the US into this field, uh, to really be successful. So these partnerships are essential, and our goal is to grow them just like I know other colleagues and C. S u and the U C are planning to dio, >>you know, just as my age I've seen I grew up in the eighties, in college and during that systems generation and that the generation before me, they really kind of pioneered the space that spawned the computer revolution. I mean, you look at these key inflection points in our lives. They were really funded through these kinds of real deep research. Bond talk about that because, you know, we're living in an age of cloud. And Bezos was mentioned. Elon Musk. Sir Richard Branson. You got new ideas coming in from the outside. You have an accelerated clock now on terms of the innovation cycles, and so you got to react differently. You guys have programs to go outside >>of >>the Defense Department. How important is this? Because the workforce that air in schools and our folks re skilling are out there and you've been on both sides of the table. So share your thoughts. >>No, thanks, John. Thanks for the opportunity responded. And that's what you hit on the notes back in the eighties, R and D in space especially, was dominated by my government funding. Uh, contracts and so on. But things have changed. As Steve pointed out, A lot of these commercial entities funded by billionaires are coming out of the woodwork funding R and D. So they're taking the lead. So what we can do within the deal, the in government is truly take advantage of the work they've done on. Uh, since they're they're, you know, paving the way to new new approaches and new way of doing things. And I think we can We could certainly learn from that. And leverage off of that saves us money from an R and D standpoint while benefiting from from the product that they deliver, you know, within the O D Talking about workforce development Way have prioritized we have policies now to attract and retain talent. We need I I had the folks do some research and and looks like from a cybersecurity workforce standpoint. A recent study done, I think, last year in 2019 found that the cybersecurity workforce gap in the U. S. Is nearing half a million people, even though it is a growing industry. So the pipeline needs to be strengthened off getting people through, you know, starting young and through college, like assess a professor Armstrong indicated, because we're gonna need them to be in place. Uh, you know, in a period of about maybe a decade or so, Uh, on top of that, of course, is the continuing issue we have with the gap with with stamps students, we can't afford not to have expertise in place to support all the things we're doing within the with the not only deal with the but the commercial side as well. Thank you. >>How's the gap? Get? Get filled. I mean, this is the this is again. You got cybersecurity. I mean, with space. It's a whole another kind of surface area, if you will, in early surface area. But it is. It is an I o t. Device if you think about it. But it does have the same challenges. That's kind of current and and progressive with cybersecurity. Where's the gap Get filled, Steve Or President Armstrong? I mean, how do you solve the problem and address this gap in the workforce? What is some solutions and what approaches do we need to put in place? >>Steve, go ahead. I'll follow up. >>Okay. Thanks. I'll let you correct. May, uh, it's a really good question, and it's the way I would. The way I would approach it is to focus on it holistically and to acknowledge it up front. And it comes with our teaching, etcetera across the board and from from an industry perspective, I mean, we see it. We've gotta have secure systems with everything we do and promoting this and getting students at early ages and mentoring them and throwing internships at them. Eyes is so paramount to the whole the whole cycle, and and that's kind of and it really takes focused attention. And we continue to use the word focus from an NSS, a perspective. We know the challenges that are out there. There are such talented people in the workforce on the government side, but not nearly enough of them. And likewise on industry side. We could use Maura's well, but when you get down to it, you know we can connect dots. You know that the the aspect That's a Professor Armstrong talked about earlier toe where you continue to work partnerships as much as you possibly can. We hope to be a part of that. That network at that ecosystem the will of taking common objectives and working together to kind of make these things happen and to bring the power not just of one or two companies, but our our entire membership to help out >>President >>Trump. Yeah, I would. I would also add it again. It's back to partnerships that I talked about earlier. One of our partners is high schools and schools fortune Margaret Fortune, who worked in a couple of, uh, administrations in California across party lines and education. Their fifth graders all visit Cal Poly and visit our learned by doing lab and you, you've got to get students interested in stem at a early age. We also need the partnerships, the scholarships, the financial aid so the students can graduate with minimal to no debt to really hit the ground running. And that's exacerbated and really stress. Now, with this covert induced recession, California supports higher education at a higher rate than most states in the nation. But that is that has dropped this year or reasons. We all understand, uh, due to Kobe, and so our partnerships, our creativity on making sure that we help those that need the most help financially uh, that's really key, because the gaps air huge eyes. My colleagues indicated, you know, half of half a million jobs and you need to look at the the students that are in the pipeline. We've got to enhance that. Uh, it's the in the placement rates are amazing. Once the students get to a place like Cal Poly or some of our other amazing CSU and UC campuses, uh, placement rates are like 94%. >>Many of our >>engineers, they have jobs lined up a year before they graduate. So it's just gonna take key partnerships working together. Uh, and that continued partnership with government, local, of course, our state of CSU on partners like we have here today, both Stephen Bang So partnerships the thing >>e could add, you know, the collaboration with universities one that we, uh, put a lot of emphasis, and it may not be well known fact, but as an example of national security agencies, uh, National Centers of Academic Excellence in Cyber, the Fast works with over 270 colleges and universities across the United States to educate its 45 future cyber first responders as an example, so that Zatz vibrant and healthy and something that we ought Teoh Teik, banjo >>off. Well, I got the brain trust here on this topic. I want to get your thoughts on this one point. I'd like to define what is a public private partnership because the theme that's coming out of the symposium is the script has been flipped. It's a modern error. Things air accelerated get you got security. So you get all these things kind of happen is a modern approach and you're seeing a digital transformation play out all over the world in business. Andi in the public sector. So >>what is what >>is a modern public private partnership? What does it look like today? Because people are learning differently, Covert has pointed out, which was that we're seeing right now. How people the progressions of knowledge and learning truth. It's all changing. How do you guys view the modern version of public private partnership and some some examples and improve points? Can you can you guys share that? We'll start with the Professor Armstrong. >>Yeah. A zai indicated earlier. We've had on guy could give other examples, but Northup Grumman, uh, they helped us with cyber lab. Many years ago. That is maintained, uh, directly the software, the connection outside its its own unit so that students can learn the hack, they can learn to penetrate defenses, and I know that that has already had some considerations of space. But that's a benefit to both parties. So a good public private partnership has benefits to both entities. Uh, in the common factor for universities with a lot of these partnerships is the is the talent, the talent that is, that is needed, what we've been working on for years of the, you know, that undergraduate or master's or PhD programs. But now it's also spilling into Skilling and re Skilling. As you know, Jobs. Uh, you know, folks were in jobs today that didn't exist two years, three years, five years ago. But it also spills into other aspects that can expand even mawr. We're very fortunate. We have land, there's opportunities. We have one tech part project. We're expanding our tech park. I think we'll see opportunities for that, and it'll it'll be adjusted thio, due to the virtual world that we're all learning more and more about it, which we were in before Cove it. But I also think that that person to person is going to be important. Um, I wanna make sure that I'm driving across the bridge. Or or that that satellites being launched by the engineer that's had at least some in person training, uh, to do that and that experience, especially as a first time freshman coming on a campus, getting that experience expanding and as adult. And we're gonna need those public private partnerships in order to continue to fund those at a level that is at the excellence we need for these stem and engineering fields. >>It's interesting People in technology can work together in these partnerships in a new way. Bank Steve Reaction Thio the modern version of what a public, successful private partnership looks like. >>If I could jump in John, I think, you know, historically, Dodi's has have had, ah, high bar thio, uh, to overcome, if you will, in terms of getting rapid pulling in your company. This is the fault, if you will and not rely heavily in are the usual suspects of vendors and like and I think the deal is done a good job over the last couple of years off trying to reduce the burden on working with us. You know, the Air Force. I think they're pioneering this idea around pitch days where companies come in, do a two hour pitch and immediately notified of a wooden award without having to wait a long time. Thio get feedback on on the quality of the product and so on. So I think we're trying to do our best. Thio strengthen that partnership with companies outside the main group of people that we typically use. >>Steve, any reaction? Comment to add? >>Yeah, I would add a couple of these air. Very excellent thoughts. Uh, it zits about taking a little gamble by coming out of your comfort zone. You know, the world that Bond and Bond lives in and I used to live in in the past has been quite structured. It's really about we know what the threat is. We need to go fix it, will design it says we go make it happen, we'll fly it. Um, life is so much more complicated than that. And so it's it's really to me. I mean, you take you take an example of the pitch days of bond talks about I think I think taking a gamble by attempting to just do a lot of pilot programs, uh, work the trust factor between government folks and the industry folks in academia. Because we are all in this together in a lot of ways, for example. I mean, we just sent the paper to the White House of their requests about, you know, what would we do from a workforce development perspective? And we hope Thio embellish on this over time once the the initiative matures. But we have a piece of it, for example, is the thing we call clear for success getting back Thio Uh, President Armstrong's comments at the collegiate level. You know, high, high, high quality folks are in high demand. So why don't we put together a program they grabbed kids in their their underclass years identifies folks that are interested in doing something like this. Get them scholarships. Um, um, I have a job waiting for them that their contract ID for before they graduate, and when they graduate, they walk with S C I clearance. We believe that could be done so, and that's an example of ways in which the public private partnerships can happen to where you now have a talented kid ready to go on Day one. We think those kind of things can happen. It just gets back down to being focused on specific initiatives, give them giving them a chance and run as many pilot programs as you can like these days. >>That's a great point, E. President. >>I just want to jump in and echo both the bank and Steve's comments. But Steve, that you know your point of, you know, our graduates. We consider them ready Day one. Well, they need to be ready Day one and ready to go secure. We totally support that and and love to follow up offline with you on that. That's that's exciting, uh, and needed very much needed mawr of it. Some of it's happening, but way certainly have been thinking a lot about that and making some plans, >>and that's a great example of good Segway. My next question. This kind of reimagining sees work flows, eyes kind of breaking down the old the old way and bringing in kind of a new way accelerated all kind of new things. There are creative ways to address this workforce issue, and this is the next topic. How can we employ new creative solutions? Because, let's face it, you know, it's not the days of get your engineering degree and and go interview for a job and then get slotted in and get the intern. You know the programs you get you particularly through the system. This is this is multiple disciplines. Cybersecurity points at that. You could be smart and math and have, ah, degree in anthropology and even the best cyber talents on the planet. So this is a new new world. What are some creative approaches that >>you know, we're >>in the workforce >>is quite good, John. One of the things I think that za challenge to us is you know, we got somehow we got me working for with the government, sexy, right? The part of the challenge we have is attracting the right right level of skill sets and personnel. But, you know, we're competing oftentimes with the commercial side, the gaming industry as examples of a big deal. And those are the same talents. We need to support a lot of programs we have in the U. D. So somehow we have to do a better job to Steve's point off, making the work within the U. D within the government something that they would be interested early on. So I tracked him early. I kind of talked about Cal Poly's, uh, challenge program that they were gonna have in June inviting high school kid. We're excited about the whole idea of space and cyber security, and so on those air something. So I think we have to do it. Continue to do what were the course the next several years. >>Awesome. Any other creative approaches that you guys see working or might be on idea, or just a kind of stoked the ideation out their internship. So obviously internships are known, but like there's gotta be new ways. >>I think you can take what Steve was talking about earlier getting students in high school, uh, and aligning them sometimes. Uh, that intern first internship, not just between the freshman sophomore year, but before they inter cal poly per se. And they're they're involved s So I think that's, uh, absolutely key. Getting them involved many other ways. Um, we have an example of of up Skilling a redeveloped work redevelopment here in the Central Coast. PG and e Diablo nuclear plant as going to decommission in around 2020 24. And so we have a ongoing partnership toe work on reposition those employees for for the future. So that's, you know, engineering and beyond. Uh, but think about that just in the manner that you were talking about. So the up skilling and re Skilling uh, on I think that's where you know, we were talking about that Purdue University. Other California universities have been dealing with online programs before cove it and now with co vid uh, so many more faculty or were pushed into that area. There's going to be much more going and talk about workforce development and up Skilling and Re Skilling The amount of training and education of our faculty across the country, uh, in in virtual, uh, and delivery has been huge. So there's always a silver linings in the cloud. >>I want to get your guys thoughts on one final question as we in the in the segment. And we've seen on the commercial side with cloud computing on these highly accelerated environments where you know, SAS business model subscription. That's on the business side. But >>one of The >>things that's clear in this trend is technology, and people work together and technology augments the people components. So I'd love to get your thoughts as we look at the world now we're living in co vid um, Cal Poly. You guys have remote learning Right now. It's a infancy. It's a whole new disruption, if you will, but also an opportunity to enable new ways to collaborate, Right? So if you look at people and technology, can you guys share your view and vision on how communities can be developed? How these digital technologies and people can work together faster to get to the truth or make a discovery higher to build the workforce? These air opportunities? How do you guys view this new digital transformation? >>Well, I think there's there's a huge opportunities and just what we're doing with this symposium. We're filming this on one day, and it's going to stream live, and then the three of us, the four of us, can participate and chat with participants while it's going on. That's amazing. And I appreciate you, John, you bringing that to this this symposium, I think there's more and more that we can do from a Cal poly perspective with our pedagogy. So you know, linked to learn by doing in person will always be important to us. But we see virtual. We see partnerships like this can expand and enhance our ability and minimize the in person time, decrease the time to degree enhanced graduation rate, eliminate opportunity gaps or students that don't have the same advantages. S so I think the technological aspect of this is tremendous. Then on the up Skilling and Re Skilling, where employees air all over, they can be reached virtually then maybe they come to a location or really advanced technology allows them to get hands on virtually, or they come to that location and get it in a hybrid format. Eso I'm I'm very excited about the future and what we can do, and it's gonna be different with every university with every partnership. It's one. Size does not fit all. >>It's so many possibilities. Bond. I could almost imagine a social network that has a verified, you know, secure clearance. I can jump in, have a little cloak of secrecy and collaborate with the d o. D. Possibly in the future. But >>these are the >>kind of kind of crazy ideas that are needed. Are your thoughts on this whole digital transformation cross policy? >>I think technology is gonna be revolutionary here, John. You know, we're focusing lately on what we call digital engineering to quicken the pace off, delivering capability to warfighter. As an example, I think a I machine language all that's gonna have a major play and how we operate in the future. We're embracing five G technologies writing ability Thio zero latency or I o t More automation off the supply chain. That sort of thing, I think, uh, the future ahead of us is is very encouraging. Thing is gonna do a lot for for national defense on certainly the security of the country. >>Steve, your final thoughts. Space systems are systems, and they're connected to other systems that are connected to people. Your thoughts on this digital transformation opportunity >>Such a great question in such a fun, great challenge ahead of us. Um echoing are my colleague's sentiments. I would add to it. You know, a lot of this has I think we should do some focusing on campaigning so that people can feel comfortable to include the Congress to do things a little bit differently. Um, you know, we're not attuned to doing things fast. Uh, but the dramatic You know, the way technology is just going like crazy right now. I think it ties back Thio hoping Thio, convince some of our senior leaders on what I call both sides of the Potomac River that it's worth taking these gamble. We do need to take some of these things very way. And I'm very confident, confident and excited and comfortable. They're just gonna be a great time ahead and all for the better. >>You know, e talk about D. C. Because I'm not a lawyer, and I'm not a political person, but I always say less lawyers, more techies in Congress and Senate. So I was getting job when I say that. Sorry. Presidential. Go ahead. >>Yeah, I know. Just one other point. Uh, and and Steve's alluded to this in bonded as well. I mean, we've got to be less risk averse in these partnerships. That doesn't mean reckless, but we have to be less risk averse. And I would also I have a zoo. You talk about technology. I have to reflect on something that happened in, uh, you both talked a bit about Bill Britton and his impact on Cal Poly and what we're doing. But we were faced a few years ago of replacing a traditional data a data warehouse, data storage data center, and we partner with a W S. And thank goodness we had that in progress on it enhanced our bandwidth on our campus before Cove. It hit on with this partnership with the digital transformation hub. So there is a great example where, uh, we we had that going. That's not something we could have started. Oh, covitz hit. Let's flip that switch. And so we have to be proactive on. We also have thio not be risk averse and do some things differently. Eyes that that is really salvage the experience for for students. Right now, as things are flowing, well, we only have about 12% of our courses in person. Uh, those essential courses, uh, and just grateful for those partnerships that have talked about today. >>Yeah, and it's a shining example of how being agile, continuous operations, these air themes that expand into space and the next workforce needs to be built. Gentlemen, thank you. very much for sharing your insights. I know. Bang, You're gonna go into the defense side of space and your other sessions. Thank you, gentlemen, for your time for great session. Appreciate it. >>Thank you. Thank you. >>Thank you. >>Thank you. Thank you. Thank you all. >>I'm John Furry with the Cube here in Palo Alto, California Covering and hosting with Cal Poly The Space and Cybersecurity Symposium 2020. Thanks for watching.

Published Date : Oct 1 2020

SUMMARY :

It's the Cube space and cybersecurity. We have Jeff Armstrong's the president of California Polytechnic in space, Jeff will start with you. We know that the best work is done by balanced teams that include multiple and diverse perspectives. speaking to bang, we learned that Rachel sins, one of our liberal arts arts majors, on the forefront of innovation and really taking a unique progressive. of the National Security Space Association, to discuss a very important topic of Thank you so much bomb for those comments and you know, new challenges and new opportunities and new possibilities of the space community, we thank you for your long life long devotion to service to the drone coming over in the crime scene and, you know, mapping it out for you. Yeah, I really appreciate that And appreciate the comments of my colleagues on clock now on terms of the innovation cycles, and so you got to react differently. Because the workforce that air in schools and our folks re So the pipeline needs to be strengthened But it does have the same challenges. Steve, go ahead. the aspect That's a Professor Armstrong talked about earlier toe where you continue to work Once the students get to a place like Cal Poly or some of our other amazing Uh, and that continued partnership is the script has been flipped. How people the progressions of knowledge and learning truth. that is needed, what we've been working on for years of the, you know, Thio the modern version of what a public, successful private partnership looks like. This is the fault, if you will and not rely heavily in are the usual suspects for example, is the thing we call clear for success getting back Thio Uh, that and and love to follow up offline with you on that. You know the programs you get you particularly through We need to support a lot of programs we have in the U. D. So somehow we have to do a better idea, or just a kind of stoked the ideation out their internship. in the manner that you were talking about. And we've seen on the commercial side with cloud computing on these highly accelerated environments where you know, So I'd love to get your thoughts as we look at the world now we're living in co vid um, decrease the time to degree enhanced graduation rate, eliminate opportunity you know, secure clearance. kind of kind of crazy ideas that are needed. certainly the security of the country. and they're connected to other systems that are connected to people. that people can feel comfortable to include the Congress to do things a little bit differently. So I Eyes that that is really salvage the experience for Bang, You're gonna go into the defense side of Thank you. Thank you all. I'm John Furry with the Cube here in Palo Alto, California Covering and hosting with Cal

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Armstrong and Guhamad and Jacques V1


 

>> Announcer: From around the globe, it's The Cube, covering Space and Cybersecurity Symposium 2020, hosted by Cal Poly. >> Everyone, welcome to this special virtual conference, the Space and Cybersecurity Symposium 2020 put on by Cal Poly with support from The Cube. I'm John Furey, your host and master of ceremony's got a great topic today, and this session is really the intersection of space and cybersecurity. This topic, and this conversation is a cybersecurity workforce development through public and private partnerships. And we've got a great lineup, we've Jeff Armstrong is the president of California Polytechnic State University, also known as Cal Poly. Jeffrey, thanks for jumping on and Bong Gumahad. The second, Director of C4ISR Division, and he's joining us from the Office of the Under Secretary of Defense for the acquisition and sustainment of Department of Defense, DOD, and of course Steve Jacques is Executive Director, founder National Security Space Association, and managing partner at Velos. Gentlemen, thank you for joining me for this session, we've got an hour of conversation, thanks for coming on. >> Thank you. >> So we've got a virtual event here, we've got an hour to have a great conversation, I'd love for you guys to do an opening statement on how you see the development through public and private partnerships around cybersecurity and space, Jeff, we'll start with you. >> Well, thanks very much, John, it's great to be on with all of you. On behalf of Cal Poly, welcome everyone. Educating the workforce of tomorrow is our mission at Cal Poly, whether that means traditional undergraduates, masters students, or increasingly, mid-career professionals looking to upskill or re-skill. Our signature pedagogy is learn by doing, which means that our graduates arrive at employers, ready day one with practical skills and experience. We have long thought of ourselves as lucky to be on California's beautiful central coast, but in recent years, as we've developed closer relationships with Vandenberg Air Force Base, hopefully the future permanent headquarters of the United States Space Command with Vandenberg and other regional partners, We have discovered that our location is even more advantageous than we thought. We're just 50 miles away from Vandenberg, a little closer than UC Santa Barbara and the base represents the Southern border of what we have come to think of as the central coast region. Cal Poly and Vandenberg Air Force Base have partnered to support regional economic development, to encourage the development of a commercial space port, to advocate for the space command headquarters coming to Vandenberg and other ventures. These partnerships have been possible because both parties stand to benefit. Vandenberg, by securing new streams of revenue, workforce, and local supply chain and Cal Poly by helping to grow local jobs for graduates, internship opportunities for students and research and entrepreneurship opportunities for faculty and staff. Crucially, what's good for Vandenberg Air Force Base and for Cal Poly is also good for the central coast and the U.S., creating new head of household jobs, infrastructure, and opportunity. Our goal is that these new jobs bring more diversity and sustainability for the region. This regional economic development has taken on a life of its own, spawning a new nonprofit called REACH which coordinates development efforts from Vandenberg Air Force Base in the South to Camp Roberts in the North. Another factor that has facilitated our relationship with Vandenberg Air Force Base is that we have some of the same friends. For example, Northrop Grumman has as long been an important defense contractor and an important partner to Cal Poly, funding scholarships in facilities that have allowed us to stay current with technology in it to attract highly qualified students for whom Cal Poly's costs would otherwise be prohibitive. For almost 20 years, Northrop Grumman has funded scholarships for Cal Poly students. This year, they're funding 64 scholarships, some directly in our College of Engineering and most through our Cal Poly Scholars Program. Cal Poly scholars support both incoming freshmen and transfer students. These are especially important, 'cause it allows us to provide additional support and opportunities to a group of students who are mostly first generation, low income and underrepresented, and who otherwise might not choose to attend Cal Poly. They also allow us to recruit from partner high schools with large populations of underrepresented minority students, including the Fortune High School in Elk Grove, which we developed a deep and lasting connection. We know that the best work is done by balanced teams that include multiple and diverse perspectives. These scholarships help us achieve that goal and I'm sure you know Northrop Grumman was recently awarded a very large contract to modernize the U.S. ICBM armory with some of the work being done at Vandenberg Air Force Base, thus supporting the local economy and protecting... Protecting our efforts in space requires partnerships in the digital realm. Cal Poly has partnered with many private companies such as AWS. Our partnerships with Amazon Web Services has enabled us to train our students with next generation cloud engineering skills, in part, through our jointly created digital transformation hub. Another partnership example is among Cal Poly's California Cyber Security Institute College of Engineering and the California National Guard. This partnership is focused on preparing a cyber-ready workforce, by providing faculty and students with a hands on research and learning environment side by side with military law enforcement professionals and cyber experts. We also have a long standing partnership with PG&E most recently focused on workforce development and redevelopment. Many of our graduates do indeed go on to careers in aerospace and defense industry. As a rough approximation, more than 4,500 Cal Poly graduates list aerospace or defense as their employment sector on LinkedIn. And it's not just our engineers in computer sciences. When I was speaking to our fellow panelists not too long ago, speaking to Bong, we learned that Rachel Sims, one of our liberal arts majors is working in his office, so shout out to you, Rachel. And then finally, of course, some of our graduates soar to extraordinary heights, such as Commander Victor Glover, who will be heading to the International Space Station later this year. As I close, all of which is to say that we're deeply committed to workforce development and redevelopment, that we understand the value of public-private partnerships, and that we're eager to find new ways in which to benefit everyone from this further cooperation. So we're committed to the region, the state and the nation, in our past efforts in space, cyber security and links to our partners at, as I indicated, aerospace industry and governmental partners provides a unique position for us to move forward in the interface of space and cyber security. Thank you so much, John. >> President Armstrong, thank you very much for the comments and congratulations to Cal Poly for being on the forefront of innovation and really taking a unique, progressive view and want to tip a hat to you guys over there, thank you very much for those comments, appreciate it. Bong, Department of Defense. Exciting, you've got to defend the nation, space is global, your opening statement. >> Yes, sir, thanks John, appreciate that. Thank you everybody, I'm honored to be in this panel along with Preston Armstrong of Cal Poly and my longtime friend and colleague Steve Jacques of the National Security Space Association to discuss a very important topic of a cybersecurity workforce development as President Armstrong alluded to. I'll tell you, both of these organizations, Cal Poly and the NSSA have done and continue to do an exceptional job at finding talent, recruiting them and training current and future leaders and technical professionals that we vitally need for our nation's growing space programs, as well as our collective national security. Earlier today, during session three, I, along with my colleague, Chris Samson discussed space cyber security and how the space domain is changing the landscape of future conflicts. I discussed the rapid emergence of commercial space with the proliferation of hundreds, if not thousands of satellites, providing a variety of services including communications, allowing for global internet connectivity, as one example. Within DOD, we continued to look at how we can leverage this opportunity. I'll tell you, one of the enabling technologies, is the use of small satellites, which are inherently cheaper and perhaps more flexible than the traditional bigger systems that we have historically used and employed for DOD. Certainly not lost on me is the fact that Cal Poly pioneered CubeSats 28, 27 years ago, and they set a standard for the use of these systems today. So they saw the value and benefit gained way ahead of everybody else it seems. And Cal Poly's focus on training and education is commendable. I'm especially impressed by the efforts of another of Steven's colleague, the current CIO, Mr. Bill Britton, with his high energy push to attract the next generation of innovators. Earlier this year, I had planned on participating in this year's cyber innovation challenge in June, Oops, Cal Poly hosts California middle, and high school students, and challenge them with situations to test their cyber knowledge. I tell you, I wish I had that kind of opportunity when I was a kid, unfortunately, the pandemic changed the plan, but I truly look forward to future events such as these, to participate in. Now, I want to recognize my good friend, Steve Jacques, whom I've known for perhaps too long of a time here, over two decades or so, who was an acknowledged space expert and personally I've truly applaud him for having the foresight a few years back to form the National Security Space Association to help the entire space enterprise navigate through not only technology, but policy issues and challenges and paved the way for operationalizing space. Space, it certainly was fortifying domain, it's not a secret anymore, and while it is a unique area, it shares a lot of common traits with the other domains, such as land, air, and sea, obviously all are strategically important to the defense of the United States. In conflict, they will all be contested and therefore they all need to be defended. One domain alone will not win future conflicts, and in a joint operation, we must succeed in all. So defending space is critical, as critical as to defending our other operational domains. Funny, space is the only sanctuary available only to the government. Increasingly as I discussed in a previous session, commercial space is taking the lead in a lot of different areas, including R&D, the so-called new space. So cybersecurity threat is even more demanding and even more challenging. The U.S. considers and futhered access to and freedom to operate in space, vital to advancing security, economic prosperity and scientific knowledge of the country, thus making cyberspace an inseparable component of America's financial, social government and political life. We stood up US Space Force a year ago or so as the newest military service. Like the other services, its mission is to organize, train and equip space forces in order to protect U.S. and allied interest in space and to provide spacecape builders who joined force. Imagine combining that U.S. Space Force with the U.S. Cyber Command to unify the direction of the space and cyberspace operation, strengthen DOD capabilities and integrate and bolster a DOD cyber experience. Now, of course, to enable all of this requires a trained and professional cadre of cyber security experts, combining a good mix of policy, as well as a high technical skill set. Much like we're seeing in STEM, we need to attract more people to this growing field. Now, the DOD has recognized the importance to the cybersecurity workforce, and we have implemented policies to encourage its growth. Back in 2013, the Deputy Secretary of Defense signed a DOD Cyberspace Workforce Strategy, to create a comprehensive, well-equipped cyber security team to respond to national security concerns. Now, this strategy also created a program that encourages collaboration between the DOD and private sector employees. We call this the Cyber Information Technology Exchange program, or CITE that it's an exchange program, which is very interesting in which a private sector employee can naturally work for the DOD in a cyber security position that spans across multiple mission critical areas, important to the DOD. A key responsibility of the cyber security community is military leaders, unrelated threats, and the cyber security actions we need to have to defeat these threats. We talked about rapid acquisition, agile business processes and practices to speed up innovation, likewise, cyber security must keep up with this challenge. So cyber security needs to be right there with the challenges and changes, and this requires exceptional personnel. We need to attract talent, invest in the people now to grow a robust cybersecurity workforce for the future. I look forward to the panel discussion, John, thank you. >> Thank you so much, Bob for those comments and, you know, new challenges or new opportunities and new possibilities and freedom to operate in space is critical, thank you for those comments, looking forward to chatting further. Steve Jacques, Executive Director of NSSA, you're up, opening statement. >> Thank you, John and echoing Bongs, thanks to Cal Poly for pulling this important event together and frankly, for allowing the National Security Space Association be a part of it. Likewise, on behalf of the association, I'm delighted and honored to be on this panel of President Armstrong, along with my friend and colleague, Bong Gumahad. Something for you all to know about Bong, he spent the first 20 years of his career in the Air Force doing space programs. He then went into industry for several years and then came back into government to serve, very few people do that. So Bong, on behalf of the space community, we thank you for your lifelong devotion to service to our nation, we really appreciate that. And I also echo a Bong shout out to that guy, Bill Britton. who's been a long time co-conspirator of ours for a long time, and you're doing great work there in the cyber program at Cal Poly, Bill, keep it up. But Professor Armstrong, keep a close eye on him. (laughter) I would like to offer a little extra context to the great comments made by President Armstrong and Bong. And in our view, the timing of this conference really could not be any better. We all recently reflected again on that tragic 9/11 surprise attack on our homeland and it's an appropriate time we think to take pause. While a percentage of you in the audience here weren't even born or were babies then, for the most of us, it still feels like yesterday. And moreover, a tragedy like 9/11 has taught us a lot to include, to be more vigilant, always keep our collective eyes and ears open, to include those "eyes and ears from space," making sure nothing like this ever happens again. So this conference is a key aspect, protecting our nation requires we work in a cyber secure environment at all times. But you know, the fascinating thing about space systems is we can't see 'em. Now sure, we see space launches, man, there's nothing more invigorating than that. But after launch they become invisible, so what are they really doing up there? What are they doing to enable our quality of life in the United States and in the world? Well to illustrate, I'd like to paraphrase elements of an article in Forbes magazine, by Bongs and my good friend, Chuck Beames, Chuck is a space guy, actually had Bongs job a few years in the Pentagon. He's now Chairman and Chief Strategy Officer at York Space Systems and in his spare time, he's Chairman of the Small Satellites. Chuck speaks in words that everyone can understand, so I'd like to give you some of his words out of his article, paraphrase somewhat, so these are Chuck's words. "Let's talk about average Joe and plain Jane. "Before heading to the airport for a business trip "to New York city, Joe checks the weather forecast, "informed by NOAA's weather satellites, "to see what to pack for the trip. "He then calls an Uber, that space app everybody uses, "it matches riders with drivers via GPS, "to take him to the airport. "So Joe has launched in the airport, "unbeknownst to him, his organic lunch is made "with the help of precision farming "made possible to optimize the irrigation and fertilization "with remote spectral sensing coming from space and GPS. "On the plane, the pilot navigates around weather, "aided by GPS and NOAA's weather satellites "and Joe makes his meeting on time "to join his New York colleagues in a video call "with a key customer in Singapore, "made possible by telecommunication satellites. "En route to his next meeting, "Joe receives notice changing the location of the meeting "to the other side of town. "So he calmly tells Siri to adjust the destination "and his satellite-guided Google maps redirect him "to the new location. "That evening, Joe watches the news broadcast via satellite, "report details of meeting among world leaders, "discussing the developing crisis in Syria. "As it turns out various forms of "'remotely sensed information' collected from satellites "indicate that yet another banned chemical weapon "may have been used on its own people. "Before going to bed, Joe decides to call his parents "and congratulate them for their wedding anniversary "as they cruise across the Atlantic, "made possible again by communication satellites "and Joe's parents can enjoy the call "without even wondering how it happened. "The next morning back home, "Joe's wife, Jane is involved in a car accident. "Her vehicle skids off the road, she's knocked unconscious, "but because of her satellite equipped OnStar system, "the crash is detected immediately, "and first responders show up on the scene in time. "Joe receives the news, books an early trip home, "sends flowers to his wife "as he orders another Uber to the airport. "Over that 24 hours, "Joe and Jane used space system applications "for nearly every part of their day. "Imagine the consequences if at any point "they were somehow denied these services, "whether they be by natural causes or a foreign hostility. "In each of these satellite applications used in this case, "were initially developed for military purposes "and continued to be, but also have remarkable application "on our way of life, just many people just don't know that." So ladies and gentlemen, now you know, thanks to Chuck Beames. Well, the United States has a proud heritage of being the world's leading space-faring nation. Dating back to the Eisenhower and Kennedy years, today, we have mature and robust systems operating from space, providing overhead reconnaissance to "watch and listen," provide missile warning, communications, positioning, navigation, and timing from our GPS system, much of which you heard in Lieutenant General JT Thomson's earlier speech. These systems are not only integral to our national security, but also to our quality of life. As Chuck told us, we simply no longer can live without these systems as a nation and for that matter, as a world. But over the years, adversaries like China, Russia and other countries have come to realize the value of space systems and are aggressively playing catch up while also pursuing capabilities that will challenge our systems. As many of you know, in 2007, China demonstrated its ASAT system by actually shooting down one of its own satellites and has been aggressively developing counterspace systems to disrupt ours. So in a heavily congested space environment, our systems are now being contested like never before and will continue to be. Well, as a Bong mentioned, the United States have responded to these changing threats. In addition to adding ways to protect our system, the administration and the Congress recently created the United States Space Force and the operational United States Space Command, the latter of which you heard President Armstrong and other Californians hope is going to be located at Vandenberg Air Force Base. Combined with our intelligence community, today we have focused military and civilian leadership now in space, and that's a very, very good thing. Commensurately on the industry side, we did create the National Security Space Association, devoted solely to supporting the National Security Space Enterprise. We're based here in the DC area, but we have arms and legs across the country and we are loaded with extraordinary talent in scores of former government executives. So NSSA is joined at the hip with our government customers to serve and to support. We're busy with a multitude of activities underway, ranging from a number of thought-provoking policy papers, our recurring spacetime webcasts, supporting Congress's space power caucus, and other main serious efforts. Check us out at nssaspace.org. One of our strategic priorities and central to today's events is to actively promote and nurture the workforce development, just like Cal-Poly. We will work with our U.S. government customers, industry leaders, and academia to attract and recruit students to join the space world, whether in government or industry, and to assist in mentoring and training as their careers progress. On that point, we're delighted to be working with Cal Poly as we hopefully will undertake a new pilot program with them very soon. So students stay tuned, something I can tell you, space is really cool. While our nation's satellite systems are technical and complex, our nation's government and industry workforce is highly diverse, with a combination of engineers, physicists and mathematicians, but also with a large non-technical expertise as well. Think about how government gets these systems designed, manufactured, launching into orbit and operating. They do this via contracts with our aerospace industry, requiring talents across the board, from cost estimating, cost analysis, budgeting, procurement, legal, and many other support tasks that are integral to the mission. Many thousands of people work in the space workforce, tens of billions of dollars every year. This is really cool stuff and no matter what your education background, a great career to be part of. In summary, as Bong had mentioned as well, there's a great deal of exciting challenges ahead. We will see a new renaissance in space in the years ahead and in some cases it's already begun. Billionaires like Jeff Bezos, Elon Musk, Sir Richard Branson, are in the game, stimulating new ideas and business models. Other private investors and startup companies, space companies are now coming in from all angles. The exponential advancement of technology and micro electronics now allows a potential for a plethora of small sat systems to possibly replace older satellites, the size of a Greyhound bus. It's getting better by the day and central to this conference, cybersecurity is paramount to our nation's critical infrastructure in space. So once again, thanks very much and I look forward to the further conversation. >> Steve, thank you very much. Space is cool, it's relevant, but it's important as you pointed out in your awesome story about how it impacts our life every day so I really appreciate that great story I'm glad you took the time to share that. You forgot the part about the drone coming over in the crime scene and, you know, mapping it out for you, but we'll add that to the story later, great stuff. My first question is, let's get into the conversations, because I think this is super important. President Armstrong, I'd like you to talk about some of the points that was teased out by Bong and Steve. One in particular is the comment around how military research was important in developing all these capabilities, which is impacting all of our lives through that story. It was the military research that has enabled a generation and generation of value for consumers. This is kind of this workforce conversation, there are opportunities now with research and grants, and this is a funding of innovation that is highly accelerated, it's happening very quickly. Can you comment on how research and the partnerships to get that funding into the universities is critical? >> Yeah, I really appreciate that and appreciate the comments of my colleagues. And it really boils down to me to partnerships, public-private partnerships, you have mentioned Northrop Grumman, but we have partnerships with Lockheed Martin, Boeing, Raytheon, Space X, JPL, also member of an organization called Business Higher Education Forum, which brings together university presidents and CEOs of companies. There's been focused on cybersecurity and data science and I hope that we can spill into cybersecurity and space. But those partnerships in the past have really brought a lot forward. At Cal Poly, as mentioned, we've been involved with CubeSat, we've have some secure work, and we want to plan to do more of that in the future. Those partnerships are essential, not only for getting the R&D done, but also the students, the faculty, whether they're master's or undergraduate can be involved with that work, they get that real life experience, whether it's on campus or virtually now during COVID or at the location with the partner, whether it may be governmental or industry, and then they're even better equipped to hit the ground running. And of course we'd love to see more of our students graduate with clearance so that they could do some of that secure work as well. So these partnerships are absolutely critical and it's also in the context of trying to bring the best and the brightest in all demographics of California and the U.S. into this field, to really be successful. So these partnerships are essential and our goal is to grow them just like I know our other colleagues in the CSU and the UC are planning to do. >> You know, just as my age I've seen, I grew up in the eighties and in college and they're in that system's generation and the generation before me, they really kind of pioneered the space that spawned the computer revolution. I mean, you look at these key inflection points in our lives, they were really funded through these kinds of real deep research. Bong, talk about that because, you know, we're living in an age of cloud and Bezos was mentioned, Elon Musk, Sir Richard Branson, you got new ideas coming in from the outside, you have an accelerated clock now in terms of the innovation cycles and so you got to react differently, you guys have programs to go outside of the defense department, how important is this because the workforce that are in schools and/or folks re-skilling are out there and you've been on both sides of the table, so share your thoughts. >> No, thanks Johnny, thanks for the opportunity to respond to, and that's what, you know, you hit on the nose back in the 80's, R&D and space especially was dominated by government funding, contracts and so on, but things have changed as Steve pointed out, allow these commercial entities funded by billionaires are coming out of the woodwork, funding R&D so they're taking the lead, so what we can do within the DOD in government is truly take advantage of the work they've done. And since they're, you know, paving the way to new approaches and new way of doing things and I think we can certainly learn from that and leverage off of that, saves us money from an R&D standpoint, while benefiting from the product that they deliver. You know, within DOD, talking about workforce development, you know, we have prioritized and we have policies now to attract and retain the talent we need. I had the folks do some research and it looks like from a cybersecurity or workforce standpoint, a recent study done, I think last year in 2019, found that the cyber security workforce gap in U.S. is nearing half a million people, even though it is a growing industry. So the pipeline needs to be strengthened, getting people through, you know, starting young and through college, like Professor Armstrong indicated because we're going to need them to be in place, you know, in a period of about maybe a decade or so. On top of that, of course, is the continuing issue we have with the gap with STEM students. We can't afford not have expertise in place to support all the things we're doing within DoD, not only DoD but the commercial side as well, thank you. >> How's the gap get filled, I mean, this is, again, you've got cybersecurity, I mean, with space it's a whole other kind of surface area if you will, it's not really surface area, but it is an IOT device if you think about it, but it does have the same challenges, that's kind of current and progressive with cybersecurity. Where's the gap get filled, Steve or President Armstrong, I mean, how do you solve the problem and address this gap in the workforce? What are some solutions and what approaches do we need to put in place? >> Steve, go ahead., I'll follow up. >> Okay, thanks, I'll let you correct me. (laughter) It's a really good question, and the way I would approach it is to focus on it holistically and to acknowledge it upfront and it comes with our teaching, et cetera, across the board. And from an industry perspective, I mean, we see it, we've got to have secure systems in everything we do, and promoting this and getting students at early ages and mentoring them and throwing internships at them is so paramount to the whole cycle. And that's kind of, it really takes a focused attention and we continue to use the word focus from an NSSA perspective. We know the challenges that are out there. There are such talented people in the workforce, on the government side, but not nearly enough of them and likewise on the industry side, we could use more as well, but when you get down to it, you know, we can connect dots, you know, the aspects that Professor Armstrong talked about earlier to where you continue to work partnerships as much as you possibly can. We hope to be a part of that network, that ecosystem if you will, of taking common objectives and working together to kind of make these things happen and to bring the power, not just of one or two companies, but of our entire membership thereabout. >> President Armstrong-- >> Yeah, I would also add it again, it's back to the partnerships that I talked about earlier, one of our partners is high schools and schools Fortune, Margaret Fortune, who worked in a couple of administrations in California across party lines and education, their fifth graders all visit Cal Poly, and visit our learned-by-doing lab. And you've got to get students interested in STEM at an early age. We also need the partnerships, the scholarships, the financial aid, so the students can graduate with minimal to no debt to really hit the ground running and that's exacerbated and really stress now with this COVID induced recession. California supports higher education at a higher rate than most states in the nation, but that has brought this year for reasons all understand due to COVID. And so our partnerships, our creativity, and making sure that we help those that need the most help financially, that's really key because the gaps are huge. As my colleagues indicated, you know, half a million jobs and I need you to look at the students that are in the pipeline, we've got to enhance that. And the placement rates are amazing once the students get to a place like Cal Poly or some of our other amazing CSU and UC campuses, placement rates are like 94%. Many of our engineers, they have jobs lined up a year before they graduate. So it's just going to take a key partnerships working together and that continued partnership with government local, of course, our state, the CSU, and partners like we have here today, both Steve and Bong so partnerships is the thing. >> You know, that's a great point-- >> I could add, >> Okay go ahead. >> All right, you know, the collaboration with universities is one that we put on lot of emphasis here, and it may not be well known fact, but just an example of national security, the AUC is a national centers of academic excellence in cyber defense works with over 270 colleges and universities across the United States to educate and certify future cyber first responders as an example. So that's vibrant and healthy and something that we ought to take advantage of. >> Well, I got the brain trust here on this topic. I want to get your thoughts on this one point, 'cause I'd like to define, you know, what is a public-private partnership because the theme that's coming out of the symposium is the script has been flipped, it's a modern era, things are accelerated, you've got security, so you've got all of these things kind of happenning it's a modern approach and you're seeing a digital transformation play out all over the world in business and in the public sector. So what is a modern public-private partnership and what does it look like today because people are learning differently. COVID has pointed out, which is that we're seeing right now, how people, the progressions of knowledge and learning, truth, it's all changing. How do you guys view the modern version of public-private partnership and some examples and some proof points, can you guys share that? We'll start with you, Professor Armstrong. >> Yeah, as I indicated earlier, we've had, and I could give other examples, but Northrop Grumman, they helped us with a cyber lab many years ago that is maintained directly, the software, the connection outside it's its own unit so the students can learn to hack, they can learn to penetrate defenses and I know that that has already had some considerations of space, but that's a benefit to both parties. So a good public-private partnership has benefits to both entities and the common factor for universities with a lot of these partnerships is the talent. The talent that is needed, what we've been working on for years of, you know, the undergraduate or master's or PhD programs, but now it's also spilling into upskilling and reskilling, as jobs, you know, folks who are in jobs today that didn't exist two years, three years, five years ago, but it also spills into other aspects that can expand even more. We're very fortunate we have land, there's opportunities, we have ONE Tech project. We are expanding our tech park, I think we'll see opportunities for that and it'll be adjusted due to the virtual world that we're all learning more and more about it, which we were in before COVID. But I also think that that person to person is going to be important, I want to make sure that I'm driving across a bridge or that satellite's being launched by the engineer that's had at least some in person training to do that in that experience, especially as a first time freshman coming on campus, getting that experience, expanding it as an adult, and we're going to need those public-private partnerships in order to continue to fund those at a level that is at the excellence we need for these STEM and engineering fields. >> It's interesting people and technology can work together and these partnerships are the new way. Bongs too with reaction to the modern version of what a public successful private partnership looks like. >> If I could jump in John, I think, you know, historically DOD's had a high bar to overcome if you will, in terms of getting rapid... pulling in new companies, miss the fall if you will, and not rely heavily on the usual suspects, of vendors and the like, and I think the DOD has done a good job over the last couple of years of trying to reduce that burden and working with us, you know, the Air Force, I think they're pioneering this idea around pitch days, where companies come in, do a two-hour pitch and immediately notified of, you know, of an a award, without having to wait a long time to get feedback on the quality of the product and so on. So I think we're trying to do our best to strengthen that partnership with companies outside of the main group of people that we typically use. >> Steve, any reaction, any comment to add? >> Yeah, I would add a couple and these are very excellent thoughts. It's about taking a little gamble by coming out of your comfort zone, you know, the world that Bong and I, Bong lives in and I used to live in the past, has been quite structured. It's really about, we know what the threat is, we need to go fix it, we'll design as if as we go make it happen, we'll fly it. Life is so much more complicated than that and so it's really, to me, I mean, you take an example of the pitch days of Bong talks about, I think taking a gamble by attempting to just do a lot of pilot programs, work the trust factor between government folks and the industry folks and academia, because we are all in this together in a lot of ways. For example, I mean, we just sent a paper to the white house at their request about, you know, what would we do from a workforce development perspective and we hope to embellish on this over time once the initiative matures, but we have a piece of it for example, is a thing we call "clear for success," getting back to president Armstrong's comments so at a collegiate level, you know, high, high, high quality folks are in high demand. So why don't we put together a program that grabs kids in their underclass years, identifies folks that are interested in doing something like this, get them scholarships, have a job waiting for them that they're contracted for before they graduate, and when they graduate, they walk with an SCI clearance. We believe that can be done, so that's an example of ways in which public-private partnerships can happen to where you now have a talented kid ready to go on day one. We think those kinds of things can happen, it just gets back down to being focused on specific initiatives, giving them a chance and run as many pilot programs as you can, like pitch days. >> That's a great point, it's a good segue. Go ahead, President Armstrong. >> I just want to jump in and echo both the Bong and Steve's comments, but Steve that, you know, your point of, you know our graduates, we consider them ready day one, well they need to be ready day one and ready to go secure. We totally support that and love to follow up offline with you on that. That's exciting and needed, very much needed more of it, some of it's happening, but we certainly have been thinking a lot about that and making some plans. >> And that's a great example, a good segue. My next question is kind of re-imagining these workflows is kind of breaking down the old way and bringing in kind of the new way, accelerate all kinds of new things. There are creative ways to address this workforce issue and this is the next topic, how can we employ new creative solutions because let's face it, you know, it's not the days of get your engineering degree and go interview for a job and then get slotted in and get the intern, you know, the programs and you'd matriculate through the system. This is multiple disciplines, cybersecurity points at that. You could be smart in math and have a degree in anthropology and be one of the best cyber talents on the planet. So this is a new, new world, what are some creative approaches that's going to work for you? >> Alright, good job, one of the things, I think that's a challenge to us is, you know, somehow we got me working for, with the government, sexy right? You know, part of the challenge we have is attracting the right level of skill sets and personnel but, you know, we're competing, oftentimes, with the commercial side, the gaming industry as examples is a big deal. And those are the same talents we need to support a lot of the programs that we have in DOD. So somehow we have do a better job to Steve's point about making the work within DOD, within the government, something that they would be interested early on. So attract them early, you know, I could not talk about Cal Poly's challenge program that they were going to have in June inviting high school kids really excited about the whole idea of space and cyber security and so on. Those are some of the things that I think we have to do and continue to do over the course of the next several years. >> Awesome, any other creative approaches that you guys see working or might be an idea, or just to kind of stoke the ideation out there? Internships, obviously internships are known, but like, there's got to be new ways. >> Alright, I think you can take what Steve was talking about earlier, getting students in high school and aligning them sometimes at first internship, not just between the freshman and sophomore year, but before they enter Cal Poly per se and they're involved. So I think that's absolutely key, getting them involved in many other ways. We have an example of upskilling or work redevelopment here in the central coast, PG&E Diablo nuclear plant that is going to decommission in around 2024. And so we have a ongoing partnership to work and reposition those employees for the future. So that's, you know, engineering and beyond but think about that just in the manner that you were talking about. So the upskilling and reskilling, and I think that's where, you know, we were talking about that Purdue University, other California universities have been dealing with online programs before COVID, and now with COVID so many more Faculty were pushed into that area, there's going to be a much more going and talk about workforce development in upskilling and reskilling, the amount of training and education of our faculty across the country in virtual and delivery has been huge. So there's always a silver linings in the cloud. >> I want to get your guys' thoughts on one final question as we end the segment, and we've seen on the commercial side with cloud computing on these highly accelerated environments where, you know, SAS business model subscription, and that's on the business side, but one of the things that's clear in this trend is technology and people work together and technology augments the people components. So I'd love to get your thoughts as we look at a world now, we're living in COVID, and Cal Poly, you guys have remote learning right now, it's at the infancy, it's a whole new disruption, if you will, but also an opportunity enable new ways to encollaborate, So if you look at people and technology, can you guys share your view and vision on how communities can be developed, how these digital technologies and people can work together faster to get to the truth or make a discovery, hire, develop the workforce, these are opportunities, how do you guys view this new digital transformation? >> Well, I think there's huge opportunities and just what we're doing with this symposium, we're filming this on Monday and it's going to stream live and then the three of us, the four of us can participate and chat with participants while it's going on. That's amazing and I appreciate you, John, you bringing that to this symposium. I think there's more and more that we can do. From a Cal Poly perspective, with our pedagogy so, you know, linked to learn by doing in-person will always be important to us, but we see virtual, we see partnerships like this, can expand and enhance our ability and minimize the in-person time, decrease the time to degree, enhance graduation rate, eliminate opportunity gaps for students that don't have the same advantages. So I think the technological aspect of this is tremendous. Then on the upskilling and reskilling, where employees are all over, they can re be reached virtually, and then maybe they come to a location or really advanced technology allows them to get hands on virtually, or they come to that location and get it in a hybrid format. So I'm very excited about the future and what we can do, and it's going to be different with every university, with every partnership. It's one size does not fit all, There's so many possibilities, Bong, I can almost imagine that social network that has a verified, you know, secure clearance. I can jump in, and have a little cloak of secrecy and collaborate with the DOD possibly in the future. But these are the kind of crazy ideas that are needed, your thoughts on this whole digital transformation cross-pollination. >> I think technology is going to be revolutionary here, John, you know, we're focusing lately on what we call visual engineering to quicken the pace of the delivery capability to warfighter as an example, I think AI, Machine Language, all that's going to have a major play in how we operate in the future. We're embracing 5G technologies, and the ability for zero latency, more IOT, more automation of the supply chain, that sort of thing, I think the future ahead of us is very encouraging, I think it's going to do a lot for national defense, and certainly the security of the country. >> Steve, your final thoughts, space systems are systems, and they're connected to other systems that are connected to people, your thoughts on this digital transformation opportunity. >> Such a great question and such a fun, great challenge ahead of us. Echoing my colleagues sentiments, I would add to it, you know, a lot of this has, I think we should do some focusing on campaigning so that people can feel comfortable to include the Congress to do things a little bit differently. You know, we're not attuned to doing things fast, but the dramatic, you know, the way technology is just going like crazy right now, I think it ties back to, hoping to convince some of our senior leaders and what I call both sides of the Potomac river, that it's worth taking this gamble, we do need to take some of these things you know, in a very proactive way. And I'm very confident and excited and comfortable that this is going to be a great time ahead and all for the better. >> You know, I always think of myself when I talk about DC 'cause I'm not a lawyer and I'm not a political person, but I always say less lawyers, more techies than in Congress and Senate, so (laughter)I always get in trouble when I say that. Sorry, President Armstrong, go ahead. >> Yeah, no, just one other point and Steve's alluded to this and Bong did as well, I mean, we've got to be less risk averse in these partnerships, that doesn't mean reckless, but we have to be less risk averse. And also, as you talk about technology, I have to reflect on something that happened and you both talked a bit about Bill Britton and his impact on Cal Poly and what we're doing. But we were faced a few years ago of replacing traditional data, a data warehouse, data storage, data center and we partnered with AWS and thank goodness, we had that in progress and it enhanced our bandwidth on our campus before COVID hit, and with this partnership with the digital transformation hub, so there's a great example where we had that going. That's not something we could have started, "Oh COVID hit, let's flip that switch." And so we have to be proactive and we also have to not be risk-averse and do some things differently. That has really salvaged the experience for our students right now, as things are flowing well. We only have about 12% of our courses in person, those essential courses and I'm just grateful for those partnerships that I have talked about today. >> And it's a shining example of how being agile, continuous operations, these are themes that expand the space and the next workforce needs to be built. Gentlemen, thank you very much for sharing your insights, I know Bong, you're going to go into the defense side of space in your other sessions. Thank you gentlemen, for your time, for a great session, I appreciate it. >> Thank you. >> Thank you gentlemen. >> Thank you. >> Thank you. >> Thank you, thank you all. I'm John Furey with The Cube here in Palo Alto, California covering and hosting with Cal Poly, the Space and Cybersecurity Symposium 2020, thanks for watching. (bright atmospheric music)

Published Date : Sep 18 2020

SUMMARY :

the globe, it's The Cube, and of course Steve Jacques on how you see the development and the California National Guard. to you guys over there, Cal Poly and the NSSA have and freedom to operate and nurture the workforce in the crime scene and, you and it's also in the context and the generation before me, So the pipeline needs to be strengthened, does have the same challenges, and likewise on the industry side, and I need you to look at the students and something that we in business and in the public sector. so the students can learn to hack, to the modern version miss the fall if you will, and the industry folks and academia, That's a great point, and echo both the Bong and bringing in kind of the new way, and continue to do over the course but like, there's got to be new ways. and I think that's where, you and that's on the business side, and it's going to be different and certainly the security of the country. and they're connected to other systems and all for the better. of myself when I talk about DC and Steve's alluded to and the next workforce needs to be built. the Space and Cybersecurity

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Justin Youngblood, IBM Security | IBM Think 2020


 

[Music] from the cube studios in Palo Alto in Boston it's the cube covering the IBM thing brought to you by IBM hello everybody this is state velocity of the cube and you're watching our wall-to-wall coverage of the IBM think digital experience at Justin Youngblood is here he's the vice president of IBM security Justin good to see you again thanks for coming on hey Dave good to be here thank you so look let's get right into it I mean we're here remote I wish we were you know for face-to-face and in Moscow II but things have changed dramatically there's a massive shift to work from home that's you know obviously kovat 19 has tightened the need for security but let's start with some of the things that you're seeing how you're responding the to secure those remote workers and let's get into some of the trends that you're seeing in the security space yeah absolutely some major trends and there is a big response around Cove at night 19 right now and and first of all you know what we tell all of our employees our clients our partners the entire ecosystem is number one priority stay safe and healthy of course even at IBM right now we have over 95% of IBM erse who are working from home we've seen that trend across our clients and partners as well and basically three themes keep popping up as it relates to security in Kovan 19 the first is clients are asking us to help them secure their remote workforce we have a number of tools technologies and services to help them do that the second is detecting and responding to accelerating threats amidst Cova 19 the threat actors are more active than ever they're driving some targeted attacks and phishing campaigns and our clients are asking us for help on that front and then the third is virtually extending security teams and operations and we've got a set of services managed services and and remote employees who can actually work with our clients and help them with their security operation centers and anything they need from a security program yeah I mean when you talk to CISOs they'll tell you look we you know our biggest problem is a lack of talent and we have all these fragmented tools and then now you throw kovat 19 at them and it's okay now overnight blank and secure the remote workforce so talk a little bit about this notion of platforms I've said often the security marketplace is very fragmented that accentuates the skills issue is you got to learn all these different tools and this is integration issues talk about platforms and how that might help solve this problem absolutely security platforms are on the rise do you see a lot of security platforms being announced by vendors today the problem statements are very clear oh as enterprises have moved along on their journey to cloud and digital transformation they now have workloads applications data users spread across multiple cloud environments every enterprise is using multiple clouds today so the problem statements become very clear for security security leaders have too many security tools they have too much data and they don't have enough people right so too many security tools that lack interoperability the average Enterprise has anywhere from 50 to 80 different security point products that don't talk to each other but trying to solve a security problem to pinpoint an issue actually takes looking at multiple screens too much data that comes without insights trying to stitch together all of this disparate data across a fragmented security landscape is very complex and it allows threats to be missed and then not enough people the shortage in cybersecurity is well documented over 2 million unfilled jobs today and that number continues to grow so enter security platforms that are that are on the value proposition of cleaning up this mess in November last year we announced the cloud pack for security that's IBM security platform and it has some some attributes that are powerful compelling we're seeing a lot of traction with client well you mentioned two things that really caught my attention the detection and the response because you know you're gonna get infiltrated everybody gets infiltrated and you know you've seen the stats it takes you know whatever 250 300 days before you can even detect it and then and then responses is critical so so talk about the cloud pack for security you know there are other platforms out there what makes yours different yeah are basically traditional security is broken we have a vision of modern security at centers on the cloud pack for security we set out two years ago with the concept of a next-generation platform it's a security control plane that works across hybrid multi cloud environments it connects all your security data and tools with a common platform that includes IBM and security tools and cloud platforms so whether you're using a sim like Q radar or Splunk endpoint detection systems like carbon black or CrowdStrike and any of the IBM any of the cloud platforms including IBM AWS or Azure it connects all of those and brings the insights together we work with over 50 enterprises and service providers help us co-create this solution and the attributes are its multi cloud capable but for security is multi cloud capable it can bring all the insights together from across these hybrid multi cloud environment it's open it's built and based on open standards and open technologies it's simple and it's composable in the sense that it has the ability to integrate with IBM and third-party technologies and add more capabilities over time what we see from other security platforms in the industry is they they basically approached the problem saying mr. customer bring all your data to our cloud will run the analytics on it and then provide you the insights what's different with cloud pack for security is we take the analytics to the data customers don't need to move their data from all the disparate sources where it exists we take the analytics to the data and bring those insights back to a common console or the or the security leaders and security analysts to take action on why you preaching to the choir now because well first of all you've got the the integration matrix and you've got the resources obviously I mean you mentioned a couple of really prominent and you know some hot products right now and this is the challenge right best to breathe versus fully integrated suite and what you're saying if I understand it correctly is we're not asking you to make that trade-off if you want to use you know of some tool go for it we're gonna integrate with that and give you the control and then the second piece is bringing that analytics capability to the data cuz that's the other thing you really don't want to move your data you the Einstein written move as much data as you have to but no more right absolutely this is a this is a team sport security is a team sport and that's where open technologies are so important the ability with an open API to integrate with any IBM or third-party technology this is not a rip and replace strategy clients can't afford to do that they want to work within their existing security tools but they need a common platform for bring it all together so we talked about the ability to gain complete insights across your hybrid multi cloud environment the ability to act faster with a set of playbooks and automation that basically runs security run books once a once an incident is detected to automatically go about about the fix and then third is the ability to run anywhere cloud pack for security like all of the IBM cloud packs is built on kubernetes and Red Hat openshift so it can be deployed on-premise or on the public cloud of the customers choosing complete choice and flexibility in that deployment I mean another key point you just made is automation and you talked earlier about that skills gap and the unfilled jobs automation is really the way certainly a way and probably a the most important way to close that gap I want to ask you about open could you think about you know security and networks and you know opens almost antithetical to secure I want close but you mean open in a different context and what if we could talk about that and maybe break down the key aspects of open as you defined it we've seen open technologies open standards open source be adopted across technology domains think of operating systems and Linux think of application development think of the management domain and kubernetes which now has a community of over 4,000 developers behind it it's more than any single vendor could put behind it so it's so open technologies really provide a force multiplier for any any industry security has been a laggard in adopting open standards and open source code so last year 2019 October time frame IBM partnered with McAfee and dozens of other vendors and launching the open Cyber Security Alliance focused on open standards that promote interoperability across security tools focused on open source code which we've adopted into an underpin the cloud pack I beams cloth pack for security focused on threat intelligence and analytics and ultimately sharing best practices and let me talk about run books this really comes down to the automated play books that customers need to run in response to a security threat or incident that's become really important automating actions to help security operations teams be more productive so all of those capabilities in total sum up what we're talking about with open technology for security and it underpins our IBM cloud pack for security solution well I've always felt that Open was part of the answer and like you said the industry was slowly to adopt adversary is highly capable he-she they're very well-funded do you think our industry is ready for this open approach we're absolutely ready for the open approach we see customers responding extremely positively to the cloud pack for security and the fact that it is built on open technologies many enterprises come to us and say they want that future proofing of their investments they want to know that what they purchased will interoperate with their existing environments without a rip rip and replace and the only way to get there is through open standards and open technology so it's it's already being well received and we're gonna see it grow just like it has any other technology domains operating systems application development management etc now is the time for security while Justin you're operating in one of the most important aspects of the IT value chain thank you for keeping us safe stay safe down there in Austin and thanks for coming on the queue thank you Dave good to be here take care and thank you for watching everybody watching the cubes coverage of IBM sync 2020 ibm's digital production keep it right there we're right back right after this short break [Music] you

Published Date : May 5 2020

SUMMARY :

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Jill Cagliostro, Anomali | Splunk .conf19


 

>> Announcer: Live from Las Vegas, it's theCUBE, covering Splunk .conf19 , brought to you by Splunk. >> Okay, welcome back, everyone. It's theCUBE's live coverage of, we're on day three of our three days of coverage of .conf from Splunk. This is their 10th anniversary, and theCUBE has been there along the way, riding the data wave with them, covering all the action. Our next guest is Jill Cagliostro, who's a product strategist at Anomali, who also has a sister in cyber. So she's got the cyber sisters going on. Jill, great to have you on. Looking forward to hearing about your story. >> Great, thanks. I'm glad to be here. I've been in the security industry for about seven years now. I started when I was 19, and my sister had started before me. She's a few years older than me, and she started out doing defense contracting on the cyber side. And she just kind of ended up in the internship looking for a summer job, and she fell in love. And as I got to kind of learn about what she was doing and how it all worked together, I started to pursue it at Georgia Tech. And I joined our on campus hacker's group club, Grey Hat. I was the first female executive. That was fun. I ended up getting an internship from there with ConocoPhillips and Bishop Fox, and moved on to the vendor side eventually with a brief stop in security operations. >> And so you have a computer science degree from Georgia Tech, is that right? >> I do, and I'm actually pursuing my master's in their online master's in cyber security program right now as well. >> Awesome. Georgia Tech, great school. One of the best computer science programs. Been following it for years. Amazing graduates come out of there. >> Yeah, we've got some pretty impressive graduates. >> So you just jumped right into cyber, okay. Male-dominated field. More women are coming in, more than ever now because there's a big surface area in security. What's your-- What attracted you to cyber? So, I love that it's evolving, and it allows you to think about problems in different ways, right. It's a new problem, there's new issues to solve, and I've been exposed to technology from a young age. I went to an all girls high school which had a really strong focus on STEM. So, I took my first computer science class at 15, and it was in an environment of all women that were incredibly supportive. I actually started a scholarship at our high school to get more women to look at technology longer term as career options, and I go back and speak and teach them that technology is more than coding. There's product management, there's, you know, customer success, there's sales engineering, there's marketing, there's so much more in the space than just coding. So, I really try to help the younger generation see that and explore their options. >> You know that's a great point, and, you know, when I was in the computer science back in the '80s, it was coding. And then it was--well, I got lucky it was systems also, a lot of operating systems, and Linux revolution was just begun coming on the scene. But it's more than that. There's data, data analytics. There's a whole creative side of it. There's a nerdy math side. >> The user experience. >> John: There's a huge area. >> Work flows and processes is something that is so needed in the security industry, right. It's how you do everything. It's how you retain knowledge. It's how you train your new staff. And even just building processes, is something that can be tedious, but it can be so powerful. And if that's something your used to doing, it can be a great field to build. >> Well, you're here. It's our third day at the .conf, our seventh year here. What's your take of Splunk, because you're coming in guns blaring in the industry. You've got your cyber sister; she's at AWS. You see Splunk now. They've got a lot of capabilities. What's the security conversations like? What are people talking about? What's the top story in your mind here at .comf for security and Splunk? >> Yeah, so I'm actually a Splunk certified architect as well. Splunk was one of the first security tools that I really got to play with, so it's near and dear to my heart. And I get to work with-- I'm over at Anomali, which is a threat intelligence company, and I get to work with our own art, Splunk integration. So, what we do is we enable you to bring your intelligence into Splunk to search against all of the logs that you're bringing there to help you find the known data in your environment. And so, that's if you're a Splunk Enterprise customer or Splunk Core. But if you're an Enterprise Security customer, they have the threat intel component of their product, which we integrate with seamlessly. So, the components are really easy to work with, and we help you manage your intelligence a little bit more effectively, so you can significantly reduce your false positive rate while working within the framework you're comfortable in. And one of the-- >> What's the problem-- What's the problems statement that you guys solve? Is there one specific thing? >> God, there's--Yes there's quite a few issues, right. I would say the biggest thing that we solve is enabling our customers to operationalize their intelligence. There's so much information out there about the known bad, and CCOs and CEOs are sending emails every day, "Are we impacted? "Are we safe?" And we enable you to answer those questions very easily and very effectively. One of the other big trends we see is there is an issue in knowledge gaps, right. The industry is evolving so quickly. There's so much to know. Data on everything, right. So, we have another way that we can work with Splunk that isn't a direct integration, and it's our product called Anomali Lens. And what it does is it uses natural language processing to interpret the page that you're on and bring the threat intelligence to you. So, if you're looking at a Splunk search page, you know, investigating an incident on brute force, and you have a seemingly random list of IPs in front of you, and you need to know what does everyone else know about these, to make your job easier, you can scan it with Lens, and it'll bring the information right there to you. You don't have to go anywhere else. You can stay in the Splunk UI that you love. >> What's some exciting things you're working on now that you think people should know about that if maybe covered in the press or in the media or in general? What is some exciting areas that are happening? >> Yeah, so Lens is pretty exciting for us. We just launched that last month. We're doing a lot. So, we also have a product called Anomali Match, which is purpose built for threat intel because often what we see is when a breach happens, the indicators that you need to know if they're in your environment, they don't come to light until six months to a year later. And then being able to go backwards in time to answer that question of were you impacted can be very difficult and very expensive, right. Anomali Match is purpose built to answer those questions. So, as the indicators become available, you know immediately was I impacted on the order of seconds. So, it just enables you to answer your CEOs a little faster, right, and get better visibility into your environment. >> So when you look at data to everything, how do you see it evolving as more volume comes in? There's more threat surface area out there. >> Right, and continues to increase it's bounds. >> How should people be thinking about it as they zoom out and think architecturally, "I got to lay out my enterprise strategy. "I bought a few tools that try to be platforms, "but I need a broader playbook. "I need something bigger to help me." >> You've got to take a step back and get a little altitude, right? >> John: Yeah, take a little step back, yeah. >> Yeah, so threat intelligence should really be driving your whole security practice. We already know, for the most part, who's attacking who and what they're trying to do. And so, threat intelligence shouldn't just be an integration into Splunk, although that is a critical component of it. It should be informing, you know, your security practices where you stand up offices. There may be locations that are higher risk for you as a particular type of entity. And all this information is available, but you have to just get access to it. You need one place to stop where you can google the threat intel, and that's what Anomali ThreatStream, our flagship product, aims to do. And Lens just makes it more accessible than ever. Rather than having to go look it up yourself, it brings it to you. And so, we're trying to augment the knowledge base without having to memorize everything. That's what we need to do is we need to find ways to bring this information and make it more accessible so you don't have to look in three tools to find it. >> So, I got to ask you and change topics. As the younger generation comes into the industry, one of the things that I'm seeing as a trend is more developers are coming in. And it's not just so much devops, whose clouds gray, we love devops, but ops, network ops and security ops, are also a big part of it. People are building applications now. So, like, you're seeing startups that have been tech for good startups coming out, where you're seeing a great examples of people literally standing up applications with data. What's the young generation-- because there's a hacker culture out there that can move fast, solve a problem, but they don't have to provision a lot of stuff. That's what cloud computing does. But now Splunk's the world. Data's becoming more accessible. Data's the raw materials to get that asset or that value. What are developers-- how do you see the developers programming with data? >> So, they're looking at their jobs and saying, "What am I bored doing "that I have to do over and over every day, "and how can I automate it?" So, there's a lot of store technology. Splunk also has Phantom, and that's enabling our developers, our younger generation who grew up around Python and coding, to quickly plug a few pieces together and automate half their jobs, which gives them the time to do the really interesting stuff, the stuff that requires human intervention and interpretation, and analysis that can't be coded. And it's just giving us more time and more resources to put-- >> What kind of things are they doing with that extra time? Creative things, pet projects, or critical problems? >> Oh, God, so many pet projects. God, what are you interested in? I've seen things being done to like mine bit coin on the side, right, to make a little extra cash. That's always fun. I've seen people automate their social media profile. I've seen threat researchers use scripting to help them find new information on the internet and reshare it to build their public brand. That's a really big component of the younger generation that I don't think was as big in previous generations, where your public brand matters more than ever. And so, we're bringing that into everything we do. It's not just a job, it's a lifestyle. >> Sharing's a big ethos, too, sharing data. How important is sharing data in the security culture? >> Oh, it's critical. So, I mean, sharing data's been happening for forever, right. Company A has always been calling up their friend at company B, "Hey, we see this thing. "You might want to take a look, "but you didn't hear it from me," right. But through intel platforms, not just ThreatStream but all of them, allow you to share information at a larger scale ever than ever before. But it also, it gives you the ability to remain anonymous. Everyone's really scared to put into writing, "Hey, we saw this at our company," 'cause there's the risk of attribution, there's legal requirements, right. But with automated sharing you can retain a little bit of-- you can be a little bit anonymous. So, you can help the others be protected without exposing yourself to additional risk. >> Jill, you're awesome to have on theCUBE. Love to get the perspective of the young, up and coming, computer science, cyber, cyber sister. >> Cyber sister. >> John: You can just, other--where does she work? Amazon? >> She's over at AWS now. She just moved over a couple of weeks ago. We actually used to work together at Anomali. She did presales, and I did post sales. It was a lot of fun. >> And she hooked you into security, didn't she? >> Oh, she did, for better or worse, although I hope she's not watching. >> She will. She'll get a clip of this, I'll make sure. Jill, final question. The Splunk this year .conf, what's your takeaway? What are you going to take back to the office with you or share with your friends if they say, "Hey, what was the big story happening at Splunk this year?" What's going on here this year? >> The big thing is the data. The data is more accessible than ever before, so we're being challenged by Splunk to find new ways to use it, to innovate new ways. And I think that's kind of been their messaging the whole time, "Hey, we're giving you the power to do what you want. "What are you going to do with it?" This is my third Splunk conference in a row, and every year it just gets more and more exciting. I can't wait to see what next year holds. >> They allow people to deal with data, messy data to good data. >> Clean it up. >> John: Clean it up >> Make it easy to search across multiple data sources from one command line. Their user experience is the most intuitive I've used in terms of the log management solutions. >> Jill, great to have you, great insights. Thanks for sharing the data >> Thanks so much, John. >> John: here on theCUBE. Sharing data on theCUBE, that's what we do. We bring the data, the guests, we try to create it for you. Of course, we're data-driven, we're a CUBE-driven. I'm John Furrier, here from .conf, the 10th anniversary. We've been here from the beginning, riding the data tsunami waves. Waves plural 'cause there's more waves coming. I'm John Furrier. Thanks for watching. (upbeat music)

Published Date : Oct 24 2019

SUMMARY :

brought to you by Splunk. Jill, great to have you on. And as I got to kind of learn about what she was doing I do, and I'm actually pursuing my master's One of the best computer science programs. and it allows you to think about problems You know that's a great point, and, you know, It's how you train your new staff. What's the top story in your mind here to help you find the known data in your environment. and bring the threat intelligence to you. So, it just enables you to answer your CEOs a little faster, So when you look at data to everything, "I need something bigger to help me." so you don't have to look in three tools to find it. So, I got to ask you and change topics. and more resources to put-- and reshare it to build their public brand. How important is sharing data in the security culture? But it also, it gives you the ability to remain anonymous. Love to get the perspective of the young, She just moved over a couple of weeks ago. Oh, she did, for better or worse, with you or share with your friends if they say, "Hey, we're giving you the power to do what you want. They allow people to deal with data, Make it easy to search across multiple data sources Jill, great to have you, great insights. We bring the data, the guests, we try to create it for you.

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David Raymond, Virginia Tech | AWS Imagine 2019


 

>> from Seattle WASHINGTON. It's the Q covering AWS Imagine brought to you by Amazon Web service is >> Hey, welcome back already, Jeffrey. Here with the cue, we're in downtown Seattle at the AWS. Imagine, Edie, you event. It's a small conference. It's a second year, but it'll crow like a weed like everything else does the of us. And it's all about Amazon and a degree. As for education, and that's everything from K through 12 community college, higher education, retraining vets coming out of the service. It's a really big area. And we're really excited to have fresh off his keynote presentations where he changed his title on me from what it was >> this morning tow. It was the senator duties >> David Raymond, the director of what was the Virginia Cyber Range and now is the U. S. Cyber range. Virginia Tech. David, Great to see you. >> Yeah, Thank you. Thanks. So the Virginia cyber age actually will continue to exist in its current form. Okay, Well, it'll still serve faculty and students in the in the Commonwealth of Virginia, funded by the state of Virginia. Now the U. S. Cyber Angel fund will provide service to folks outside over, >> so we jumped ahead. So? So it's back up. A step ladder is the Virginia, >> So the Virginia Cyber Range provides courseware and infrastructure so students could do hands on cyber security, educational activities in Virginia, high schools and colleges so funded by the state of Virginia and, um provides this service at no charge to the schools >> and even in high school, >> even in high school. Yes, so now that there are now cybersecurity courses in the Virginia Department of Education course catalogue as of two years ago, and I mean they've grown like wildfire, >> I'm just so a ton of talk here about skills gap. And there's tremendous skills gap. Even the machine's gonna take everybody's job. There's a whole lot of jobs are filled, but what's interesting? I mean, it's the high school angle is really weird. I mean, how do you Most high school kids haven't even kind of clued in tow, privacy and security, opting in and opting out. It's gotta be a really interesting conversation when now you bring security into that a potential career into that and directly reflects on all those things that you do on your phone. >> Well, I would argue that that's exactly the problem. Students are not exposed to cyber security, you know. They don't want the curia potentials are they really don't understand what it is we talked about. We talked about teenagers being digital natives. Really? They know how to use smartphones. They know how to use computers, but they don't understand how they work. And they don't understand the security aspects that go along with using all this technology. And I would argue that by the time a student gets into college they have a plan, right? So I have a student in college. He's he's gonna be a doctor. He knows what a doctor is. He heard of that his whole life. And in high school, he was able to get certified as a nursing assistant. We need cyber security in that same realm, right? If we start students in high school and we and we expose them to cybersecurity courses, they're all elective courses. Some of the students will latch onto it, and I'll say, Hey, this is what I want to be when I grew up. And in Virginia, we have we have this dearth of cyber security expertise and this is true across the country. In Virginia, right now, we have over 30,000 cyber security jobs that are unfilled. That's about 1/3 of the cyber security jobs in this state. And I mean, that's a serious problem, not only in Virginia but nationwide. And one of the ways to fix that is to get high school students exposed to cybersecurity classes, give them some real hands on opportunities. So they're really doing it, not just learning the words and passing the test, and I mean really again in Virginia, this is this is grown like wildfire and really thinks revolutionized cybersecurity education in the state. >> And what are some of the topics that say, a high school level, where you know you're kind of getting versed on the vocabulary and the terminology vs when they go into into college and start to take those types, of course, is >> yeah, so in Virginia, there's actually cybersecurity courses across the C T E career pathways. And so SETI is the career and technical education curricula. And so there are courses like cyber security and health care, where students learn about personal health data and how to secure that specific specific kinds of data, they learn about the regulations behind that data. There's healthcare in manufacturing, where students learn about industrial control systems and you know how those things need to be secured and how they're different from a laptop or a phone. And the way those air secured and what feeds into all of those courses is an introductory course. Cyber security fundamentals, where students learn some of the very basics they learn the terminology. They learn things like the C I. A. Triad right, confidentiality, integrity and availability of the three basic components of security that you try to maintain for any system. So they start out learning the basics. But still they're doing that hands on. So they're so they're in a network environment where they see that you know that later on in the course during Capstone exercises, they might see someone trying to attack a computer that they're that they're tasked to defend and a defender of what does that look like? What are the things that I'm going to do? That computer? You know, I might install anti virus. I might have a firewall on the computer. And how do I set that up and etcetera etcetera. So high school start with the basics. As as students progressed through their high school years, there are opportunities to take further more advanced classes in the high schools. And then when they get to college, some of those students are gonna have latched onto cyber security as a potential career field. Now, now we've got him right way, get him into the right into the right majors and into the right courses. And our hope is that that's gonna sort of kick start this pipeline of students in Virginia colleges, >> right? And then I wonder if you could >> talk a little bit about the support at the state level. And it's pretty interesting that you had him from the state level we heard earlier today about supported the state level. And it was Louisiana for for another big initiative. So you know that the fact that the governor and the Legislature are basically branding this at the state level, not the individual school district level, is a pretty strong statement of the prioritization that they're putting on this >> that has been critical to our success. If we didn't have state level support, significant state level support, there's no way we could be where we are. So the previous governor of Virginia, Terry McAuliffe, he latched on to cyber security education as one of his signature initiatives. In fact, he was the president of the State Governors Association, and in that role he cybersecurity was one of his condition. So so he felt strongly about educating K 12 education college students feeding that cybersecurity pipeline Onda Cyberangels one of one of a handful of different initiatives. So they were veterans scholarships, and there were some community college scholarships and other other initiatives. Some of those are still ongoing so far are not. But but Cyber Range has been very successful. Funded by the state provides a service at no cost to high schools and colleges on Dad's Been >> critically, I can't help. We're at our say earlier this year, and I'm just thinking of all the CEOs that I was sitting with over the course of a couple of days that are probably looking for your phone number right now. Make introduction. But I'm curious. Are are the company's security companies. I mean, Arcee is a huge show. Amazon just had their first ever security conference means a lot of money being invested in this space. Are they behind it? Have you have you looked for in a kind of private company participation to help? Because they desperately need these employees? >> Definitely. So we've just started down that road, Really? I mean, our state funding has kept us strong to this point in our state funding is gonna continue into the foreseeable future. But you're right. There are definitely opportunities to work with industry. Certainly a DBS has been a very strong partner of our since the very beginning. They really I mean, without without the help of some, some of their cloud architects and other technical folks way could not have built what we built in the eight of us. Cloud. We've also been talking to Palo Alto about using some of their virtual appliances in our network environments. So yeah, so we're definitely going down the road of industry partners and that will continue to grow, I'm sure >> So then fast forward today to the keynote and your your announcement that now you taking it beyond just Virginia. So now it's the U. S. Cyber range. Have that come apart? Come about. What does that mean? >> Yes, So we've been We've been sharing the story of the Virginia cyber range for the last couple of years, and I goto national conferences and talk about it. And, um, just to just sort of inform other states, other other school systems what Virginia's doing. How could you? How could you potentially match what we're doing and what The question that I keep getting is I don't want to reinvent the wheel. How can I buy what you have? And that's been sort of a constant drumbeat over the last couple of years. So we decided fairly early on that we might want to try to expand beyond Virginia, and it just sort of the conditions were right about six months ago. So we set a mark on the wall, he said. In Summer of 2019 we're gonna make this available to folks outside of Virginia. And so, so again, the Virginia Cyberangels still exist. Funded by the Commonwealth of Virginia, the U. S cyber range is still part of Virginia Tech. So within Virginia Tech, but we will have to we will have to essentially recoup our costs so we'll have to spend money on cloud infrastructure and We'll have to spend salary money on folks who support this effort. And so we'll recoup costs from folks that are outside of Virginia using our service. But, um, we think the costs are gonna be very competitive compared to similar efforts. And we're looking forward to some successes here. >> And do you think you're you're kind of breakthrough will be at the high school level, the You know, that underground level, you know, where do you kind of see the opportunities? You've got the whole thing covered with state support in Virginia. How does that get started in California? How's that get started here? Yeah, that's a Washington state. >> That's a great question. So really, when we started this, I thought we were building a thing for higher ed. That's my experience. I've been teaching cyber security and higher ed for several years, and I knew I knew what I would want if I was using it, and I do use it. So I teach classes at Virginia Tech Graduate program. So I I used the Virginia side in my class, and, um, what has happened is that the high schools have latched onto this as I mentioned, and Most of our users are high schools. In Virginia, we have 180. Virginia High School is using the Virgin Cyber. That's almost >> 188 1 >> 180. That's almost half the high schools in the state using the Virginia cyber age. So we think. And if you think about, you know, higher. Ed has been teaching cybersecurity classes that the faculty members who have been teaching them a lot of them have set up their own network infrastructure. They have it set up the way they want it, and it ties into their existing courseware, and you know they're going to use that, At least for now. What we provide is is something that makes it so that a high school or a community college doesn't have to figure out how to fund or figure out how to actually put this network architecture together. They just come to us. They have the flexibility of the flexibility to use, just are very basic plug and play network environments, or they have flexibility to, um, make modifications depending on how sophisticated they themselves are with with, you know, manipulating systems and many playing the network so so Our expectation is that the biggest growth is going to be in the high school market, >> right? That's great, because when you say cyber range God, finally, Donna me use it like a target range. It's like a place to go practice >> where the name comes from, right? >> Absolutely. If I finally like okay, I get it. So because it's not only the curriculum and the course where and everything else but it's actually an environment, it depends on the stage things and do things exactly >> So students could d'oh offensive, offensive and defensive cybersecurity activities. And so early on, when we were teaching students howto hack essentially in colleges, you know, there were people who were concerned about that on the military case we make for that is you can't teach somebody how to defend unless they understand how they're gonna be attacked. The same is true in this case. So all of our all of our course, where has lots of ethics and no other legal and other other discussions embedded throughout. So students understand the implications of what their actions would be if they do it somewhere else. And, um, right, these are all isolated network environments their places where students can get hands on in a place where they can essentially do whatever they want without causing trouble on the school network or on the Internet. And it's very much akin to a rifle range, >> right? Like you said, you can have different scenarios. And I would imagine there's probably gonna be competitions of you think. Fact. You know what's going on in the robotics world for lots of all these things, right? Like white hat, black hat hacker. Well, very, very exciting. David, Congratulations. And it sounds like you're well on your way. Thanks. Great. Alright, >> He's David. I'm Jeff. You're watching The Cube were at Washington State Convention Centre just across the street at a W s. Imagine. Thanks for watching. We'll see you next time. >> Thanks.

Published Date : Jul 10 2019

SUMMARY :

AWS Imagine brought to you by Amazon Web service else does the of us. this morning tow. David Raymond, the director of what was the Virginia Cyber Range and now is the U. So the Virginia cyber age actually will continue to exist in its current form. A step ladder is the Virginia, Yes, so now that there are now cybersecurity courses in the Virginia Department of Education I mean, it's the high school angle is really weird. That's about 1/3 of the cyber security jobs in this state. And the way those air secured and what feeds into all of those courses is And it's pretty interesting that you had him from the Funded by the state provides a service at no cost to high schools and colleges on Dad's Been all the CEOs that I was sitting with over the course of a couple of days that are probably looking in our state funding is gonna continue into the foreseeable future. So now it's the U. S. Cyber range. And so, so again, the Virginia Cyberangels still exist. the You know, that underground level, you know, happened is that the high schools have latched onto this as I mentioned, and Most of our users so Our expectation is that the biggest growth is going to be in the high school market, That's great, because when you say cyber range God, finally, Donna me use it like a target range. So because it's not only the curriculum and the course where and everything So all of our all of our course, where has lots of you think. the street at a W s. Imagine.

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Monica Kumar, Oracle Cloud Platform | CUBEConversation, October 2018


 

(enlightening music) >> Hello everyone, I'm John Furrier here at theCUBE headquarters in Palo Alto, California, for a special CUBE Conversation. I'm the host of theCUBE here with my special guest, Monica Kumar, vice president of Oracle Cloud platform. Monica, thanks for joining me today. >> Thank you so much for having me. >> So Oracle Cloud has got some great stuff goin' on, one of the things I'm most intrigued about, I've heard a lot about, is this autonomous database. I have a lot of questions, want to dig into it and really unpack that, so first take a minute to explain, what is the autonomous database? >> You know, before I do that, John, can I ask you a question? >> Sure! >> You use a smartphone, right? >> Yep. >> Do you know what happens every minute of when we use a smartphone and use the internet, how much data gets generated? >> No. >> Okay, I'm going to tell you. >> Alright, good. >> 16 million text messages happen every single minute, about four million Google searches, we're talking four million YouTube videos watched, about a million Facebook pages are open, and half a million Tweets. Now think about the impact of all this data in just one minute. Somebody, somewhere, is finding this data useful, and can actually extract some value out of it. Now, you might have heard this also, that in the last two years, the world's 90 percent of data has actually been created, and it's doubling every two years. >> So my kid's LTE bill, that's why, they're watching Netflix, that's why I'm paying all this extra bandwidth. (laughs) This is a real world. I mean, I can imagine my iPhone, I got multiple apps on there, lot of power being used, but that's just one piece, like when I'm buying with Apple Pay, or I'm doing things around, there's a lot of mobility involved, what's the value of all this? >> Well see, there's also a lot of devices, I mean we talk about IoT. By the year 2021, or in about the next five years, there'll be 50 billion devices that will be collecting data, analyzing data, sharing data. So what we're talking about is the sheer volume of the data that's being generated. And ultimately, every organization is trying to figure out how to extract insights from this data, how to make their businesses run better because of those insights. Whether create new revenue streams, maybe optimize for efficiency, deliver better customer services. So that is the problem we are dealing with today is, how do we get more value out of that data? >> So how does it all work, I mean autonomous driving, you see cars around, Uber's been trying to do it, other people have fleets, cars all over the place. Autonomous database, I mean it sounds like it's self-driving, which implies that's what cloud is all about, automation. How does the check work, what's goin' on under the hood? >> Yeah so let me explain to you, I mean this is where Oracle comes in. We've been in the data and information business for over four decades. This is what we've done. We've actually been solving the hard problem for our customers when it comes to data management, and using data. And now with this new whole deluge of more and more data, who better than Oracle to solve this problem? And one of the more important ways in which we can solve this problem is by automation, is by the use of machine learning. So that's where we're moving as a company, is you're moving to adopt and embed more and more machine learning across our entire cloud portfolio. And one of the biggest things we're doing is what you're talking about, autonomous database, which is exactly that, it's combining machine learning with the decades and decades of the database optimizations that we've been putting out in the industry. It's the power of that combination, which has culminated into what we call autonomous database today. >> Is autonomous database on-premises and Cloud, or both, how does that work? >> Yes, Oracle's always been about choice, so definitely it's both. And I'll explain to you the cloud offering, in fact, you eluded to self-driving cars. It's very similar to that. So there are three core attributes of autonomous database. It's self-driving, self-securing, and self-repairing, and let me explain to you what I mean by each of those. So self-driving is really the database provisioning itself, upgrading itself, patching, tuning, monitoring, backing up, all of the functions that are very manual today, are all done by autonomous database itself, so that's the self-driving part. Self-securing, applying all of the security patches by itself so the user doesn't have to worry about it. And the self-repairing is really focused on maximizing uptime, productivity. So today we offer with autonomous 99.995 percent uptime, which means 2.5 minutes of downtime or less per month, per month, which includes, by the way, both planned and unplanned downtime. So that's what autonomous database is, it's using the power of machine learning to automate all of the manual tasks that a human being is doing, which is really not of high value, which is really very administrative type of work. >> So I can see some of the time things are great for customers, what other benefits do those customers have in terms of having this, obviously automation takes away a lot of, makes free time, but what specific benefits do you guys see coming out of this for customers? >> Yeah, absolutely, I think for businesses it's all about outcome. So there are three major benefits of autonomous. The first one is reducing cost, it's making sure that the administrative times, I'll give you an example, we now with autonomous can cut off the administrative time by 80 percent, the cost of administering a database. So that's real hard savings for the customer, and they can then take that and put into something else that more strategic to them. It's about reducing risk. The risk of breeches, which could cause reputational damage to companies, which could cause, shareholder value loss. So the fact that we are reducing risk with autonomous technology is another big benefit. And the third, and the most important one, is really innovation, the time to innovation, the time to insights, more productivity for the customer. So those three, in my opinion, are the top three benefits >> To organizations. >> Now being agile, having flexibility, the cloud certainly brings that scale out mentality, that server list we hear things like that in the industry, so certainly very relevant, and machine learning makes that automation happen. Love that message. The question I would have for you is okay, in my mind, I'm trying to think, how would I buy this, how would I use it? What are some of the offerings that you guys have, is it turnkey box, is it software, how do you roll this out to customers, how do they consume it? Take us through the offering itself. >> Sure, today we offer autonomous in our cloud in two different offerings. One is autonomous data warehouse, which is purely for analytics, so you can actually create new data warehouses, or data mods to get insights from your data. The second one is transaction processing, it's autonomous transaction processing, which can be used to develop applications, to deploy applications, high-performance workloads, mission-critical workloads in the cloud. So those are the two ways we can do, in fact, we have many customers who are using our technology today in our cloud. But like I said, this is also going to be available in on-premises as well. >> That's awesome. So, when you get into the customer examples, who's using this now? Is it shipping? What's the status of it? I mean this gets a lot of attention, and the press articles are great. We covered it on SiliconANGLE, what are the customer examples? >> Absolutely, so of course it's shipping, and it's the first and only self-driving database in the industry. We have many, many customers for the last few months who are using it. I'll give you a few examples. We have a major Enterprise car rental company who is using it, and they were able to cut down their time to provision databases from two weeks to eight minutes. Now what does that mean? That means they can now roll out projects faster, and improve their customer services and offers they are making to customers. We have another customer who is in the shipping and oil industry, and they've cut down their time to querying complex data sets from 20 minutes to a few seconds. Again, which means they can get access to insights much faster to make decisions. And they've also eliminated downtime from patching because everything is done online, patching is done automatically on the database while it's running online. And then we have another customer who's a managed service provider. They're now able to provision their customers 10 times faster. So that means they can grow their business, they can provision more customers, their current customers can be happier because they are supporting them better and faster. >> What are some of the comments and messages, to kind of go off tangent for a second here but, I mean, they go "Wow, this is amazing"? What's some of the feedback you're getting? What are they saying, what are some the anecdotal comments? Share some color around that. >> Sure, I mean one of the big comments is "Wow! Me, I'm a DB, I thought this was "going to take my job away, but actually, "to the contrary, it's making my job easier." DBAs are now realizing they can actually manage many more databases efficiently in the same time that they were doing before. And secondly, they don't have to be involved in manual drudgery tasks, they can now offload all of that to autonomous database, and they can now focus on more strategic tasks. They can become a partner to the business, they can focus on application life-cycle management, on data security, on data architectures. So that's the one reaction we are getting is like "Wow, I didn't realize how much of my time "I was spending doing maintenance stuff, "which really adds no value to the organization." So customers are seeing a lot of productivity gains. I think the second thing is the speed of innovation. The fact that it would take them three months, six months, to deploy new projects, and now they can do it quickly within a few minutes is actually unbelievable to them. >> This is a real good point, I just want more double-down on that real quick, because one of the things we're seeing is, across all the events we go to, that message of the fear of "Oh my god, "I'm going to lose my job" or "I'm going to be automated away" actually isn't true. If they get re-deployed in other easier jobs, I don't want to say easier, but all the mundane tasks can be automated, that's a good thing. The security thing about the patching and self-updating, that's amazing. But the skill gaps is a huge problem CIOs face is that they need more people. And cloud architects are the number-one demand jobs, so I mean this must be really refreshing to hear that when you say "Hey, you were doing "a DBA job before, or something else, "now you're a cloud architect." Are you seeing the cloud architect role become important, and if so, what are they doing? What's the role of a cloud architect, and how does this fit into that? >> Yeah, I think the way we describe it, I think it's close to cloud architect, but think about it from administering data, or managing databases to actually using databases to mine insights, it's a different mindset. So you're becoming a data professional from a data administrator. So as opposed to having a job of managing a database, that's not important, what's important is you use the database to get insights and make your business smarter. So now we are working with, for example, our DBA stakeholders, which have been our Oracle family for four decades, to help them re-skill, to new ways of thinking, to becoming data professionals, to becoming data architects, and like I said, focusing on things like data life-cycle management, how do you work with application developers, how do you work with lines of businesses when your line of business comes to you and says "Hey, I want a database tag deployed for XYZ", the ability for them to say "Of course, I can give it to you in minutes." as opposed to saying "Oh, you'll have to wait two months." Imagine that. >> Yeah they're helping people, and they're also, more important, they're powerful. >> Right, right. >> Okay, Oracle OpenWorld is happening, and so one of the conversations we're hearing, and certainly this is consistent throughout the industry, the role of security. I put my skeptic hat on like okay Monica, tell me the truth, is it really self-updating the security patches? What about the phishing attacks? There's a real paranoia on the security. Take me through the security, while you guys are comfortable with the security, what's the big message and what's the big feature of why it's so secure? >> Right. But before I do that, let me paint a picture for you. We all know the opportunity that comes with Cloud, it presents huge opportunities to organizations. But with every opportunity, there comes a challenge that needs to be solved. And like you said, security is a big challenge. We are talking about massive scale of security breeches happening in the industry. We are talking about bad guys having access to very sophisticated technologies to wage this war against us, the organizations, to get access to core data. And we are talking about the number of security issues that are happening multiplying and compounding, and I'll give you some data points. There are 3.5 million cyber security jobs that are open in the next couple years. We don't have enough people to fill those jobs, even if we did, we can't keep pace with the amount of security threats and challenges that we need to navigate and address. >> And by the way, that's a data problem by the way, too. >> Back to your data is the central value proposition. >> Exactly, and also the other point I want to give you, which is equally important is of all the breeches that have happened, 85 percent actually had to fix available, and yet it wasn't applied and the breech happened. So again, we are talking about human beings who are very busy >> The human error on the patch side is huge. Spear phishing and also patches are the two number one areas of security. >> Right, but also people are busy. You kind of say "Okay, I'm going to do this later, "I have so many other 10 things to take care of first, "and I'm going to apply this patch later." Now what happens is, that's why we need to throw automation and machine learning at this problem. I don't think we can solve it by throwing just more and more human man-power on it. We need to combine the power of human and machine to tackle this security problem, and that's what we're doing with autonomous database. Not only can we predict a breech before it happens, we can actually fix it before it becomes an issue. And that's what I'm talking about with the whole self-securing notion. That's the power of autonomous database. >> A few Oracle OpenWorlds ago, Larry Ellison said on stage, I'll never forget this, I actually loved the line, other people kind of gave him some heat for it, but he said "Security should always be on. "Off is the exception." Has that view permeated through Oracle? >> Oh, Oracle was built on that view. We have, if you look again at our history, and our customer base, we are supporting the largest and the biggest governments in the world. We support from federal governments, to state governments, to public sector, to every organization who cares deeply about security, and it's not just a government issue, it's every organization has to safeguard the data of their customers. I mean that's the law. Every single organization cares about it. Oracle was built on that, that's the foundation that we are built on. So for us, security is very important, that's the first design principle of our data management, and all of our technology solutions. >> Well you guys are in the middle of all the cloud action, for sure, we're covering you guys, it's great to have you on theCUBE. Monica, thanks for coming and sharing your story. Where can people find out more information on the autonomous database, this awesome new product? >> Well, it's going to be all over oracle.com, so I'd say go there at first and from there you can navigate to a lot of great content on autonomous database. We have customer studies, we have free trials, so you can take us for a spin. It's like driving a self-driving car, it's self-driving database. >> It's a Tesla. >> Yeah, it's like the Tesla of databases, exactly. >> Monica, thanks for coming, I'm John Furrier here for CUBE Conversation, we are in Palo Alto at our headquarters, I'm John Furrier with theCUBE, thanks for watching. (enlightening music)

Published Date : Oct 23 2018

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Alan Cohen, Illumio | Cube Conversation


 

(upbeat music) >> Welcome to this special CUBEConversation here in the Palo Alto CUBE studio. I'm John Furrier, the co-host, theCUBE co-founder of SiliconANGLE Media. In theCUBE we're here with Alan Cohen, CUBE alumni, joining us today for a special segment on the future of technology and the impact to society. Always good to get Alan's commentary, he's the Chief Commercial Officer for Illumio, industry veteran, has been through many waves of innovation and now more than ever, this next wave of technology and the democratization of the global world is upon us. We're seeing signals out there like cryptocurrency and blockchain and bitcoin to the disruption of industries from media and entertainment, biotech among others. Technology is not just a corner industry, it's now pervasive and it's having some significant impacts and you're seeing that in the news whether it's Facebook trying to figure out who they are from a data standpoint to across the board every company. Alan, great to see you. >> Always great to be here, I always feel like, I can't tell whether I'm at the big desk at ESPN or I've got the desk chair at CNBC, but that's what it's like being on theCUBE. >> Great to have you on extracting the signal noises, a ton of noise out there, but one of things of the most important stories that we're tracking is, that's becoming very obvious, and you're seeing it everywhere from Meed to all aspects of technology. Is the impact of technology to people in society, okay you're seeing the election, we all know what that is, that's now a front and center in the big global conversation, the Russian's role of hacking, the weaponizing of data, Facebook's taking huge brand hits on that, to emerging startups, and the startup game that we're used to in Silicon Valley is changing. Just the dynamics, I mean cryptocurrency raises billions of dollars but yet (laughs) something like 10, 20% of it's been hacked and stolen. It's a really wild west kind of environment. >> Well it's a very different environment. John, you and I have been in the technology industry certainly for a whole bunch of lines under our eyes over the years have gone there. My friend Tom Friedman has this phrase that he says, "Everybody's connected and nobody's in control," so the difference is that, as you just said, the tech industry is not a separate industry. The tech industry is in every product and service. Cryptocurrency is like, the concept of that money is just code. You know, our products and services are just code, it raises a couple of really core issues. Like for us on the security point of view, if I don't trust people with the products they're selling me, that I feel like they're going to be hacked, including my personal data, so your product now includes my personal information, that's a real problem because that could actually melt down commerce in a real way. Obviously the election is if I don't trust the social systems around it, so I think we're all at an, and I'd like to say world is still kind of like iRobot moment, and if you remember iRobot, it's like, people build all these robots to serve humankind and then one day the robots wake up and they go, "We have our own point of view on how things are going to work" and they take over, and I think whether it's the debate about AI, whether cryptocurrency's good or bad, or more importantly, the products and services I use, which are now all digitally connected to me, whether I trust them or not is an issue that I think everyone in our industry has to take a step back because without that trust, a lot of these systems are going to stop growing. >> Chaos is an opportunity, I think that's been quoted many times, a variety-- >> You sound like Jeff Goldblum in like Jurassic Park, yeah. (laughing) >> So chaos is upon us, but this is an opportunity. The winds are shifting, and that's an opportunity for entrepreneurs. The technology industry has to start working for us but we've got to be mindful of these blind spots and the blind spots are technology for good not necessarily just for profits, so that also is a big story right now. We see things like AI for good, Intel has been doing a lot of work on that area, and you see stars dedicated to societal impact, then young millennials, you see the demographic shift where they want to work on stuff that empowers people and changes society so a whole kind of new generation revolution and kind of hippie moment, if you look at the 60s, what the 60s were, right? >> Well there's people out in the street protesting, right? There were a couple of million women out in the street this weekend, so we are in that kind of moment again, people are not happy with things. >> And I believe this is a signal of a renaissance, a change, a sea change at enormous levels, so I want to get your thoughts on this. As technology goes out in mainstream, certainly from a security standpoint, your business Illumio is in that now where there's not a lot of control, just like you were mentioning before we came on that all the spends happening but no one has more than 4% market share. These are dynamics and this is not just within one vertical. What's your take on this, how do you view this sea change that's upon us, this tech revolution? >> Well, you know, think about it. You and I grew up in the era where clients server took over from main frame, right? So remember there was this big company called IBM and they owned a lot of the industry, and then it blew up for client server and then there were thousands of companies and it consolidated its way down, but when those thousands of new companies, like you didn't know what was going to be Apollo and what was going to be Oracle right? Like you didn't know how that was going to work out, there was a lot of change and a lot of uncertainty. I think now we're seeing this on a scale like that's 10x of this that there's so much innovation and there's so much connectedness going on very rapidly, but no one is in control. In the security market, you know, what's happening in our world is like, people said, okay I have to reestablish control over my data, I've lost that control, and I've lost it for good reasons, meaning I've evolved to the cloud, I've evolved to the app economy, I've done all of these things, and I've lost it for bad reasons because like am I, like I'm not really running my data center the way I should. We're in the beginning of a move in of people kind of reasserting that control, but it's very hard to put the genie back in the bottle because the world itself is so much more dynamic and more distributed. >> It's interesting, I've been studying communities and online communities for over a decade in terms of dynamics. You know, from the infrastructural level, how packets move to a human interaction. It's interesting, you mentioned that we're all connected and no one's in control, but you now see a ground swell of organic self-forming networks where communities are starting to work together. You kind of think about the analog world when we grew up without computers and networks, you kind of knew everyone, you knew your neighbor, you knew who the town loony was, you kind of knew things and people watch each other's kids and parents sat from the porch, let the kid play, that's the way that I grew up, but it was still chaotic but yet somewhat controlled by the group. So I got to ask you, when you see things like cryptocurrency, things like KYC, know your customer, anti money laundering, which is, you know these are policy based things, but we're in a world now where, you know, people don't know who their neighbors are. You're starting to see a dynamic where people are-- >> Put the phone down. >> Asserting themselves to know their neighbor, to know their customer, to have a connected tissue with context and so your trust and reputation become super important. >> Well I think people are really, so like every time there is a shift in technology, there's scary stuff. There's the fuddy-duddy moment where people are saying, "Oh we can't use that," or "I don't know that," and you know, clearly we're in this kind of new kam-ree and explosion of this cloud mobile blah blah blah type of computing thing and ... Blah blah blah is always a good intersection when you don't have a term. Then things form around it, and just as you said, so if you think about 25 years ago, right, people created The WELL and there was community writing first bulletin boards and like now we have Facebook and you go through a couple of generations and for a while, things feel out of control and then it reforms. I personally am an optimist. Ultimately I believe in the inherent goodness of people, but inherent goodness leaves you open and then, you know, could be manipulated, and people figure these things out. Whether it's cryptocurrency or AI, they are really exciting technologies that don't have any ground rules, right? What's going to happen I believe is that people are going to reestablish ground rules, they're going to figure out some of the core issues, and some of these things may make it, and some of these things may not make it. Like cryptocurrency, like I don't know whether it makes it or not, but certainly the blockchain as a technology we're going to be incorporating in what we do, and maybe the blockchain replaces VPNs and last generation's way of protecting zeros and ones. If AI is figuring out how to read an MRI in five minutes, it's a good thing, and if the AI is teaching you how to exclude old folks for me finding jobs, it's a bad thing. I think as technology forms, there's always Spectre and 007, right? There's always good and bad sides and you know, I think if you believe-- >> I'm with you on that. I think value shifts and I think ultimately it's like however you want to look at it will shift to something, value activity will be somewhere else. Behind me in the bookshelf is a book called The World is Flat and you're quoted in it a lot as a futurist because you have inherently that kind of view, well that's not what you do for a living, but you're kind of in an opt-- >> Alan: Marketing, futurist, kind of same thing. >> Thomas Friedman, the book, that was a great book and at that time, it was game changing. If you take that premise into today where we are living in a flat world and look at cryptocurrency, and then over with the geo political landscape, I mean I just can't see why the Federal Reserve wouldn't reign in this cryptocurrency because if Japan's going to control a bunch of, or China, it's going to be some interesting conversations. I mean I would be like all over that if I was in the Federal Reserve. >> I think people-- Look, cryptocurrency's really interesting and I think people a little over-rotated. If you look at the amount of GDP that's invested in cryptocurrency, it's like, I don't know, there might've been, you know 20 years ago the same amount involved invested in Beanie Babies, right? I mean things show up for a while and the question is is it sustainable over time? Now I'm trained as an economist, you and I have had this conversation, so I don't know how you have a series of monetary without kind of governmental backing, I just don't understand. But I do understand that people find all kinds of interesting ways to trade, and if it's an exchange, like I mean what's the difference between gold and cryptocurrency? Somebody has ascribed a value to something that really has no efficacy outside of its usage. Yeah I mean you can make a filling or bracelets out of gold but it doesn't really mean anything except people agree to a unit of value. If people do that with cryptocurrency, it does have the ability to become a real currency. >> I want to pick your perspective on this being an economist, this is is the hottest area of cryptocurrency, it's also known as token economics, is a concept. >> Alan: Token economics. >> You know that's an area that theCUBE, with CUBE coins, experimenting with tokens. Tokens technically are used for things in mobile and whatnot but having a token as a utility in a network is kind of the whole concept, so the big trend that we're seeing and no one's really talking about this yet is instead of having a CTO, Chief Technology Officer, they're looking for a CEO, a Chief Economist Officer, because what you're seeing with the MVP economy we're living in and this gamification which became growth hack which didn't really help users, the notion of decentralized applications and token economics can open the door for some innovation around value and it's an economic problem, how you have a fiscal policy of your token, there's a monetary policy, what's it tied to? A product and a technology, so you now have a now a new, twisted, intertwined mechanism. >> Well you have it as part of this explosion, right? We're at a period of time, it feels like there's a great amount of uncertainly because everything's, you know, there's a lot of different forces and not everybody's in control of them, and you know, it's interesting. Google has this architecture, they call it BeyondCorp, where the concept is like networks are not trusted so I will just put my trust in this device, Duo Security's a great example of a company that's built a technology, a security technology around it which is completely antithetical to everything we know about networks and security. They're saying everything's the internet, I'll just protect the device that it's on. It's a kind of perfect architecture for a world like where nobody is in charge, so just isolate those, buy this, what is a device? It's a token too, it's a person, your iPhone's your personal token. Then over time, systems will form around it. I think we just have to, we always have to learn how to function in a different type of economy. I mean democracy was a new economy 250 years ago that kind of screwed around with most of the world, and a lot of people didn't think it would make it, in fact we went through two World War wars that it was a little on the edge whether democracy was going to make it and it seems to have done okay, like it was pretty good IPO to buy into. You know, in 1776. But it's always got risks and struggles with it. I think if, ultimately it comes together, it's whether a large group of people can find a way to function socially, economically, and with their personal safety in these systems. >> You bring up a great point, so I want to go to the next level in this conversation which is around-- >> Alan: You've got the wrong guy if you're going to the next level because I just tapped out. >> No, no, no we'll get you there. It's my job to get you there. The question is that everyone always wants to look at, whether it's someone looking at the industry or actors inside the industries across the board, mainly the tech and we'll talk about tech, is the question of are we innovating? You brought up some interesting nuances that we talk about with token economics. I mean Steve Jobs had the classic presentation where he had street signs, technology meets liberal arts. That's a mental image that people who know Steve Jobs, know Apple, was a key positioning point for Apple at that time which was let's make computers and technology connect with society, liberal arts. But we were just talking about is the business impact of technology, the economics, and that's just not like just some hand waving, making technology integrate with business. You're in the security business, There are some gamification technology, gamification that's business built into the products. So the question is, if we have the integration of business, technology, economics, policy, society rolling into the product definitions of innovation, does that change the lens and the aperture of what innovation is? >> I think it does, right? The IT industry's somewhere between three and four trillion dollars depends on how it counts in. It grows pretty slowly, it grows by a low single digit. That tells me as composite, like is that, that slow growth is a structural signal about how consumers of technology think in a macro sense. On a micro sense, things shift very rapidly, right? New platforms show up, new applications show up, all kinds of things show up. What I don't think we have done yet, to your point, is in this new integrated world, the role of technology is not just technology anymore. I don't think, you know you said you need Chief Economical Officer, what about Chief Political Officer? What about a Chief Social Officer? How many heads of HR make decisions about the insertion of systems into their business? And that's what this kind of iRobot concept is in my mind which is that you know, we are exceeding control of things that used to be done by human beings to systems and when you see control, the social mores, the political mores, the cultural mores, and the human emotional mores have to move with it. We don't tend to think about things like that. We're like, "I win and my competitors lose." Like technology used to be much more of a zero sum, my tech's better than yours. But the question is not just is my tech better than yours, is my customer better off in their industry for the consumption of my technology of inserting it into their offering or their service? You know what, that is probably going to be the next area of study. The other thing that's very important in whether, any of you have read Peter Thiel's book Zero to One, the nature of competition technology used to feel like a flat playing field and now the other thing that's rising is do you have super winners? And then what is the power of the super winners? So you mentioned whether it's Facebook or Google or Amazon or you know, or Microsoft, the FANG companies right? Their roles are so much more significant now than the Four Horsemen of the Nasdaq were in 2000 when you had Intel and Cisco and Oracle and Saht-in it's a different game. >> You're seeing that now. That's a good point, so you're reinforcing kind of this notion that the super players if you will are having an impact, you're mentioning the confluence of these new sectors, you know, government, policy, social are new areas. The question is, this sounds like a strategic imperative for the industry, and we're early so it's not like there's a silver bullet or is there, it doesn't sound like there, so to me that's not really in place yet, I mean. >> Oh no. We're not even in alpha. We have demo code for the new economy and we're trying to get the new model funded. >> John: That's the demo version, not the real version. It's the classic joke. >> Yeah this not the alpha or the beta version that like you're going to go launch it. If people think they're launching it, I think it's a little preliminary and you know, it's not just financial investment, it's like do I buy in? I'll tell you something that's really interesting. I've been visiting a bunch of our customers lately and the biggest change I'd say in the last two years is they now have to prove to their customers they're going to be good custodians of their data. Think about that, like you could go to any digital commerce you do, any website you use and you give them basically the ticket to the Furrier family privacy, you do, but you don't spend a lot of time questioning whether they're really going to protect your data. That has changed. And it's really changing in B2B and in government organizations. >> The role of data to us is regulation, GDPR in Europe, but this is a whole new dynamic. >> It's not just my data because I'm worried about my credit card getting hacked, I'm worried about my identity. Like am I going to show up as a meme in some social media feed that's substituted for the news? I don't want to use the FN word, but you know what I mean? It is a really brave new world. It's like a hyper-democracy and a hyper-risky state at the same time. >> We're living in an area of massive pioneering, new grounds, this is new territory so there's a lot of strategic imperatives that are yet not defined. So now let's take it to how people compete. We were talking before we came on camera, you mentioned the word we're in an MVP economy, minimum viable product concept, and you're seeing that being a standard operating procedure for essentially de-risking this challenge. The old way of you know, build it, ship it, will it work? We're seeing the impact from Hollywood to big tech companies to every industry. >> Well you've got a coffee mug for a company that does both. Amazon does MVP in entertainment, like we'll create one pilot and see if it goes as opposed to ordering a season for 17 million dollars to hey, let's try this feature and put it out on AWS. What's interesting is I don't think we've completely tilted but the question is will buyers of technology, of entertainment products, of any product start to say, "I'll try it." You know like, look, I've done four startups and I always know there's somebody I can go to get and try my early product. There are people that just have an appetite, right? The Jeffrey Moores, early adapter, all the way to the left of the-- >> They'll buy anything new. >> They'll try it, they're interested, they have the time and the resources, or they're just intellectually curious. But it was always a very small group of people in the IT industry. What I think that the MVP economy is starting to do is look, I Kickstarted my wallet. I don't know if I'm the only person who bought that skinny little wallet on Kickstarter, it doesn't matter to me, it had appeal. >> What's the impact of the MVP economy? Is it going to change to the competitive landscape like Peter Thiel was suggesting? Does it change the economics? Does it change the makeup of the team? All of the above? What's your thoughts on how this is going to impact? Certainly the encumbrance will seem to be impacted or not. >> I think two things happen. One, it attacks the structural way markets work. If you go back to classical economics, land, labor, and capital, and people who own those assets, now you add information as a fourth. If those guys were around now they would say that would be the fourth core asset, production, I'm sorry, means of production is the term. The people who can dominate that would dominate a market. Now that that's flattened out, you know, I think it pushes against the traditional structures and it allows new giants to kind of show up overnight. I mean the e-commerce market is rife with companies that have, like look at Stich Fix. A company driven by AI, fashions, tries to figure out what you like, sends it to you every month, just had a monster IPO. We invented, by the way the Spiegal Catalog, except like with a personal assistant and you know, it's changed that in just a short number of years. I think two things happen. One is you'll get new potential giants but certainly new players in the market quickly. Two, it'll force a change in the business model of every company. If you're in a cab in any city in the world, I'm not saying whether the app works there or not, Uber and Lyft has forced every cab company to show you here's the app to call the cab. They haven't quite caught up to the rest of the experience. What I think happens is ultimately, the larger players in an industry have to accommodate that model. For people like me, people who build companies or large technology companies, we may have to start thinking about MVPing of features early on, working with a small group, which is a little what the beta process is but now think about it as a commercial process. Nobody does it, but I bet sure a lot of people will be doing it in five years. >> I want to get your take on that approach because you're talking about really disrupting, re-imagining industry, the Spiegal catalog now becomes digital with technology, so the role of technology in business, we kind of talked about the intertwine of that and its nuance, it's going to get better in my opinion. But specifically the IT, the information technology industry is being disrupted. Used to be like a department, and the IT department will give you your phone on your desk, your PC on your desk or whatever, now that's being shattered and everyone that's participating in that IT industry is evolving. What's your take on the IT industry's disruption? >> Well look, it started 20 years ago when Marc Benioff and Salesforce decided to sell the sales forces instead of IT people, right? They went around to the end buyer. I don't think it's a new trend, I think a lot of technology leaders now figure out how to go to the business buyer directly and make their pitch and interestingly enough, the business buyer, if the IT team doesn't get on board, will do that. >> John: Because of cloud computing and ... >> Because of everything. The modern analog I think in our world is that the developers are increasingly in control. Like my friend Martin Casado up in Andreessen talks about this a lot. The traditional model on our industry is you build a product, you launch it, you launch your company, you work with the traditional analyst firms, you try to get a little bit of halo, you get customer references, those are the things you do and there was a very wall structured, for example, enterprise buying cycle. >> And playbook. >> Playbook, and there's the challenger sale and there's Jeffrey Moore and there's like seeing God. You've got your textbooks on how it's been done. As everything turns into code, the people who work with code for a living increasingly become the front end of your cycle and if you can get to them, that changes. Like I mean think about like, you know, Tom wrote about this actually in The World is Flat, like Linux started as a patchy. It didn't start with the IT department, it started with developers and there was the Linux foundation and now Linux is everything. >> There's a big enemy called the big mini computer, and not operating systems and work stations. >> Wiped out whole parts of Boston and other parts of the world, right? >> Exactly, that's why I moved out here. >> You filed client's server out here. >> I filed a smell of innovation. No but this is interesting because this location of industries is happening, so with that, so they also on the analog, so Martin's at Andreessen, so we'll do a little VC poke there at the VCs because we love them of course, they're being dislocated-- >> I don't (mumbles) my investors. >> Well no, their playbook is being challenged. Here's an example, go big or go home investment thesis seems not to be working. Where if you get too much cash on the front end, with the MVP economy we were just riffing on and with the big super powers, the Amazons and the Googles, you can't just go big or go home, you're going to be going home more than going big. >> I think they know that. I mean Dee-nuh Suss-man who's I think Chief Investment Officer at Nasdaq has a very well known talking line that there are half as many public companies as there were 10 years ago, so the exit scenario for our industry is a little bit different. We now have things like acqui-hires, right we have other models for monetization, but I think what the flip side of it is, we're in the-- >> Adapt or die because the value will shift. Liquidity's changing, which acqui-hires-- >> I think the investment community gets it completely and they spend a lot more time with the developer mindset. In fact I think there's been a doubling down focus on technical founders versus business founders for companies for just that reason because as everything turns to code, you got to hang out with the code community. I think there are actually-- >> You think there'll be more doubling down on technical founders? You do, okay. >> Yeah I think because that is ultimately the shift. There are business model shifts, but it's, you know, I mean like Uber was a business model shift, I mean the technology was the iPhone and GPS and they wrote an app for it, but it was a business model shift, so it can be a business model shift. >> And then scale. >> And then scale and then all of those other things. But I think if you don't think about developers when you're in our, and it's like we built Illumio because a developer could take the product and get started. I mean you can, developers actually can write security policy with our product because there's a class of customers, where as not everyone where that matters. There's other people where the security team is in charge or the infrastructure team is in charge but I think everything is based on zeros and ones and everything is based on code and if you're not sensitive to how code gets bought, consumed, I mean there's a GitHub economy which is I don't even have to write the code, I'll go look at your code and maybe use pieces of it, which has always been around. >> Software disruption is clear. Cloud computing is scale. Agile is fast, and with de-risking capabilities, but the craft is coming back and some will argue, we've talked about on theCUBE before is that, you know, the craftsmanship of software is moving to up the stack in every industry, so-- >> I think it's more like a sports league. I love the NBA, right? In the old days, your professional team, you'd scout people in college. Now they used to scout them in high school, now they're scouting kids in middle school. >> (laughs) That's sad. >> Well what it says is that you have to-- >> How can you tell? >> You know but they can, right? I think you know, your point about it craft, you're going to start tracking developers as they go through their career and invest and bet on them. >> Don't reveal our secrets to theCUBE. We have scouts everywhere, be careful out there. (laughs) >> But think about that, imagine it's like there's such a core focus on hiring from college, but we had an intern from high school two years ago. We hire freshman. >> Okay so let's go, I want to do a whole segment on this but I want to just get this point because we're both sports fans and we can riff on sports all day long. >> I'm just not getting the chance >> And the greatness of Tom Brady >> to talk about the Patriots. >> And Tom Brady's gotten his sixth finger attached to his hands for his sixth ring coming up. No but this is interesting. Sports is highly data driven. >> Alan: Yep. >> Okay and so what you're getting at here, with an MVP economy, token economics is more of a signal, not yet mainstream, but you can almost go there and think okay data driven gives you more accuracy so if you can bring data driven to the tech world, that's kind of an interesting point. What's your thoughts on that? >> Yeah I mean look, I think you have to track everything. You have to follow things, and by the way, we have great tools now, you can track people through LinkedIn. There's all kinds of vehicles to tracking individuals, you track products, you track everything, and you know look, we were talking about this before we went on the show right, people make decisions based on analytics increasingly. Now the craft part is what's interesting and I'm not the complete expert, I'm on the business side, I'm not an engineer by training, but look a lot of people understand a great developer is better than five bad developers. >> Well Mark Andris' 10x is a classic example of that. >> There's clearly a star system involved, so if I think in middle school or in high school, you're going to be a good developer, and I'm going to track your career through college and I'm going to try to figure out how to attach. That's why we started hiring freshmen. >> Well my good friend Dave Girouard started a company that does that, will fund the college education for people that they want to bet on. >> Sure, they're just taking an option in them. >> Yeah, option on their earnings. Exactly. >> They are. >> It sounds like token economics to me. (laughs) >> You know you can sell anything. We are in that economy, you can sell those pieces. The good news is I think it can be a great flattener, meaning that it can move things back more to a meritocracy because if I'm tracking people in high school, I'm not worrying whether they're going to go to Stanford or Harvard or Northwestern, right? I'm going to track their abilities in an era and it's interesting, speaking about craft, you know, what are internships? They're apprenticeships. I mean it is a little bit like a craft, right? Because you're basically apprenticing somebody for a future payout for them coming to work for you and being skilled because they don't know anything when they come and work, I shouldn't say that, they actually know a lot of things. >> Alan, great to have you on theCUBE as always, great to come in and get the update. We'll certainly do more but I'd like to do a segment on you on the startup scene and sort of the venture capital dynamics, we were tracking that as well, we've been putting a lot of content out there. We believe Silicon Valley's a great place. This mission's out there, we've been addressing them, but we really want to point the camera this year at some of the great stuff, so we're looking forward to having you come back in. My final question for you is a personal one. I love having these conversations because we can look back and also look forward. You do a lot of mentoring and you're also helping a lot of folks in the industry within just your realm but also startups and peers. What's your advice these days? Because there's a lot of things, we just kind of talked a lot of it. When people come to you for advice and say, "Alan, I got a career change," or "I'm looking at this new opportunity," or "Hey, I want to start a company," or "I started a company," how is your mentoring and your advisory roles going on these days? Can you share things that you're advising? Key points that people should be aware of. >> Well look, ultimately ... I never really thought about it, you just asked the question so, ultimately, I think to me it comes down to own your own fate. What it means is like do something that you're really passionate about, do something that's going to be unique. Don't be the 15th in any category. Jack Welch taught us a long time ago that the number one player in a market gets 70% of the economic value, so you don't want to play for sixth place. It's like Ricky Bobby said, if you're not first, you're last. (John chuckles) I mean you can't always be first, but you should play for that. I think for a lot of companies now, I think they have to make sure that, and people participating, make sure that you're not playing the old playbook, you're not fighting yesterday's battle. Rhett Butler in Gone With the Wind said, "There's a lot of money in building up an empire, "and there's even more money in tearing it down." There are people who enter markets to basically punish encumbrance, take share because of innovation, but I think the really inspirational is you know, look forward five years and find a practical but aggressive path to being part of that side of history. >> So are we building up or are we taking down? I mean it seems to me, if I'm not-- >> You're always doing both. The ocean is always fighting the mountains, right? That is the course of, right? And then new mountains come up and the water goes someplace else. We are taking down parts of the client server industry, the stack that you and I built a lot of our personal career of it, but we're building this new cloud and mobile stack at the same time. And you're point is we're building a new currency stack and we're going to have to build a new privacy stack. It's never, the greatest thing about our industry is there's always something to do. >> How has the environment of social media, things out there, we're theCUBE, we do our thing with events, and just in general, change the growth plans for individuals if you were, could speak to your 23 year old self right now, knowing what you know-- >> Oh I have one piece of advice I give everybody. Take as much risk as humanly possible in your career earlier on. There's a lot of people that have worked with me or worked for me over the years, you know people when they get into their 40s and they go, "I'm thinking about doing a startup," I go, "You know when you got two kids in college "and you're trying to fund your 401K, "working for less cash and more equity may not be "the most comfortable conversation in your household." It didn't work well in my household. I mean I'm like Benjamin Button. I started in big companies, I'm going to smaller companies. Some day it's just going to be me and a dog and one other guy. >> You went the wrong way. >> Yeah I went the wrong way and I took all the risk later. Now I was lucky in part that the transition worked. When I see younger folks, it's always like, do the riskiest thing humanly possible because the penalty is really small. You have to find a job in a year, right? But you know, you don't have the mortgage, and you don't have the kids to support. I think people have to build an arc around their careers that's suitable with their risk profile. Like maybe you don't buy into bitcoin at 19,000. Could be wrong, could be 50,000 sometime, but you know it's kind of 11 now and it's like-- >> Yeah don't go all in on 19, maybe take a little bit in. It's the play and run-- >> Dollar cost averaging over the years, that's my best fidelity advice. I think that's what's really important for people. >> What about the 45 year old executive out there, male or female obviously, the challenges of ageism? We're in economy, a gig economy, whatever you want to call, MVP economics, token economics, this is a new thing. Your advice to someone who's 45 who just says "Hey you're too old for our little hot startup." What should they do? >> Well being on the other side of that history I understand it firsthand. I think that you have an incumbent role in your career to constantly re-educate yourself. If you show up, whether you're a 25, 35, 45, 55, or 65, I hope I'm not working when I'm 75, but you never know right? (mumbles) >> You'll never stop working, that's my prediction. >> But you know have you mastered the new skills? Have you reinvented yourself along the way? I feel like I have a responsibility to feed the common household. My favorite part of my LinkedIn profile, it says, "Obedient worker bee at the Cohen household," because when I go home, I'm not in charge. I've always felt that it's up to me to make sure I'm not going to be irrelevant. That to me is, you know, that to me, I don't worry about ageism, I worry about did I-- >> John: Relevance. >> Yeah did I make myself self-obsolescent? I think if you're going to look at your career and you haven't looked at your career in 15 years and you're trying to do something, you may be starting from a deficit. So the question, what can I do? Before I make that jump, can I get involved, can I advise some small companies? Could I work part time and on the weekends and do some things so that when you finally make that transition, you have something to offer and you're relevant in the dialogue. I think that's, you know, nobody trains you, right? We're not good as an industry-- >> Having a good community, self-learning, growth mindset, always be relevant is not a bad strategy. >> Yeah, I mean because I find increasingly, I see people of all ages in companies. There is ageism, there is no doubt. There's financial ageism and then there's kind of psychological bias ageism, but if you keep yourself relevant and you are the up to speed in your thing, people will beat a path to want to work for you because there's still a skill gap in our industry-- >> And that's the key. >> Yeah, make sure that you're on the right side of that skill gap, and you will always have something to offer to people. >> Alan, great to have you come in the studio, great to see you, thanks for the commentary. It's a special CUBEConversation, we're talking about the future of technology impact the society and a range of topics that are emerging, we're on a pioneering, new generational shift and theCUBE is obviously covering the most important stories in Silicon Valley from figuring out what fake news is to impact to the humans around the world and again, we're doing our part to cover it. Alan Cohen, CUBEConversation, I'm John Furrier, thanks for watching. (upbeat music)

Published Date : Jan 25 2018

SUMMARY :

the future of technology and the impact to society. or I've got the desk chair at CNBC, Is the impact of technology to people in society, so the difference is that, as you just said, You sound like Jeff Goldblum in like Jurassic Park, yeah. and the blind spots are technology for good out in the street this weekend, just like you were mentioning before we came on that In the security market, you know, and parents sat from the porch, let the kid play, and so your trust and reputation become super important. I think if you believe-- I'm with you on that. Thomas Friedman, the book, that was a great book it does have the ability to become a real currency. I want to pick your perspective on this being an economist, is kind of the whole concept, and you know, it's interesting. Alan: You've got the wrong guy if you're going It's my job to get you there. and the human emotional mores have to move with it. kind of this notion that the super players if you will We have demo code for the new economy It's the classic joke. and the biggest change I'd say in the last two years is The role of data to us I don't want to use the FN word, but you know what I mean? The old way of you know, build it, ship it, will it work? and I always know there's somebody I can go to get I don't know if I'm the only person Does it change the makeup of the team? Uber and Lyft has forced every cab company to show you will give you your phone on your desk, and interestingly enough, the business buyer, is that the developers are increasingly in control. and if you can get to them, that changes. There's a big enemy called the big mini computer, of industries is happening, so with that, I don't (mumbles) Where if you get too much cash on the front end, I think they know that. Adapt or die because the value will shift. you got to hang out with the code community. You think there'll be more doubling down I mean the technology was the iPhone and GPS But I think if you don't think about developers the craftsmanship of software is moving to up the stack I love the NBA, right? I think you know, your point about it craft, Don't reveal our secrets to theCUBE. But think about that, imagine it's like but I want to just get this point attached to his hands for his sixth ring coming up. so if you can bring data driven to the tech world, and I'm not the complete expert, and I'm going to track your career through college for people that they want to bet on. Yeah, option on their earnings. It sounds like token economics to me. to work for you and being skilled When people come to you for advice and say, I think to me it comes down to own your own fate. the stack that you and I built a lot of our I go, "You know when you got two kids in college and you don't have the kids to support. It's the play and run-- Dollar cost averaging over the years, male or female obviously, the challenges of ageism? I think that you have an incumbent role in your career that's my prediction. That to me is, you know, I think that's, you know, nobody trains you, right? Having a good community, self-learning, growth mindset, and you are the up to speed in your thing, of that skill gap, and you will always have Alan, great to have you come in the studio,

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Art Langer, Columbia University - Nutanix .NEXTconf 2017 - #NEXTconf - #theCUBE


 

>> Announcer: Live, from Washington, DC, it's the cube. Covering dot next conference. Brought to you by Nutanix. >> Welcome back to DC everybody, this is the Nutanix dot next conference #NEXTConf, and this is the cube, the leader in live tech coverage. We go out to the events, we extract the signal from the noise. My name is Dave Vellante, and I'm here with my co-host Stu Miniman. Dr. Arthur Langer is here, he's a professor at Columbia University, and a cube alum. Good to see you, thanks very much for coming on. >> Great to be back. >> Dave: Appreciate your time. So, interesting conversations going on at dot next. People talking about cloud and you hear a lot about virtualization and infrastructure. We're going to up level it a bit. You're giving a talk-- you're hosting a panel today, and you're also giving a talk on strategic IT. Using IT as a competitive weapon. It wasn't that long ago where people were saying does IT matter. We obviously know it matters. What's your research showing, what is your activity demonstrating about IT and how is it a strategic initiative? >> Well, if you were to first look at what goes on on board meetings today, I would say, and I think I mentioned this last time, the three prominent discussions at a board is how can I use technology for strategic advantage, how can I use predictive analytics, and how are you securing and protecting us? And when you look at that, all three of those ultimately fall in the lap of the information technology people. Now you might say digital or other parts of it, but the reality is all of this sits at the heart of information technology. And if you look at many of us in that world, we've learned very efficiently and very good how to support things. But now to move into this other area of driving business, of taking risks, of becoming better marketers. Wow, what an opportunity that is for information technology leadership. >> Dave: So, obviously you believe that IT is a strategic advantage. Is it sustainable though? You know, I was sort of tongue-in-cheek joking about the Nick Car book, but the real premise of his book was it's not a sustainable competitive advantage. Is that true in your view? >> I don't believe that at all. I live and die by that old economics curve called the S curve. In which you evaluate where your product life is going to be. I think if you go back and you look at the industrial revolution, we are very early. I think that the changes, the acceleration of changes brought on by technological innovations, will continue to haunt businesses and provide these opportunities well past our life. How's that? So, if anybody thinks that this is a passing fad, my feeling is they're delusional. We're just warming up. >> So it can be a sustainable competitive advantage, but you have to jump S curves and be willing to jump S curves at the right time. Is that a fair difference? >> Yeah, the way I would say it to you, the S curve is shrinking, so you have less time to enjoy your victories. You know, the prediction is that-- how long will people last on a dow 500 these days? Maybe two, three years, as opposed to 20, 30, 40 years. Can we change fast enough, and is there anything wrong with the S curve ending and starting a new one? Businesses reinventing themselves constantly. Change a norm. >> Professor Langer, one of the challenges we hear from customers is keeping up with that change is really tough. How do you know what technologies, do you have the right skill set? What advice are you giving? How do people try to keep up with the change, understand what they should be doing internally versus turning to partners to be able to handle. >> I think it's energy and culture and excitement. That's the first thing that I think a lot of people are missing. You need to sell this to your organizations. You need to establish why this is such a wonderful time. Alright, and then you need to get the people in, between the millenials and the baby boomers and the gen x's, and you got to get them to work together. Because we know, from research right now, that without question, the millenials will need to move into management positions faster than any of their predecessors. Because of retirements and all of the other things that are going on. But the most important thing, which is where I see IT needing to move in, is you can't just launch one thing. You have to launch lots of things. And this is the old marketing concept, right. You don't bat a thousand. And IT needs to come out of its shell in that area and say I have to launch five, six, eight, 10 initiatives. Some of them will make it. Some of them won't. Can you imagine private equity or venture people trying to launch every company and be successful? We all know that in a market of opportunity, there are risks. And to establish that as an exciting thing So, you know what, it comes back to leadership in many ways. >> Great point, because if you're not having those failures, your returns are going to be minuscule. If you're only investing in things that are sure things, then it's pretty much guaranteed to have low single-digit returns, if that. >> Look what happened at Ford. They did everything pretty well. They never took any of the money, right, but they changed CEO's because they didn't get involved in driverless cars enough. I mean these are the things that we're-- If you're trying to catch up, it's already over. So how do you predict what's coming. And who has that? It's the data. It's the way we handle the data. It's the way we secure the data. Who's going to do that? >> So, that brings me to the dark side of all this enthusiasm, which is security. You see things like IOT, you know the bad guys have AI as well. Thoughts on security, discussions that are going on in the board room. How CIOs should be thinking about communicating to the board regarding security. >> I've done a lot of work in this area. And whether that falls into the CISO, the Chief Information Security Officer, and where they report. But the bottom line is how are they briefing their boards. And once again, anybody that knows anything about security knows that you're not going to keep 'em out. It's going to be an ongoing process. It's going to be things like okay what do we do when we have these type >> response >> How do we respond to that? How do we predict things? How do we stay ahead of that? And that is the more of the norm. And what we see, and I can give you sort of an analogy, You know when the President comes to speak in a city, what do they, you know, they close down streets, don't they? They create the unpredictability. And I think one of the marvelous challenges for IT is to create architectures, and I've been writing about this, which change so that those that are trying to attack us and they're looking for the street to take inside of the network. We got to kind of have a more dynamic architecture. To create unpredictability. So these are all of the things that come into strategy, language, how to educate our boards. How to prepare the next generation of those board members. And where will the technology people sit in those processes. >> Yeah, we've had the chance to interview some older companies. Companies 75, 150 years old, that are trying to become software companies. And they're worried about the AirBnB's of the world disrupting what they're doing. How do you see the older companies keeping pace and trying to keep up with some of young software companies? >> Sure, how do you move 280 thousand people at a major bank, for example. How do you do that? And I think there's several things that people are trying. One is investing in startups with options to obtain them and purchase them. The other is to create, for lack of a better word, labs. Parts of the company that are not as controlled, or part of the predominant culture. Which as we know historically will hold back the company. Because they will just typically try to protect the domain that has worked for them so well. So those are the two main things. Creating entities within the companies that have an ability to try new things. Or investing entrepreneurially, or even intrapreneurally with new things with options to bring them in. And then the third one, and this last one is very difficult, sort of what Apple did. One of the things that has always haunted many large companies is their install base. The fact that they're trying to support the older technologies because they don't want to lose their install base. Well remember what Steve Jobs did. He came in with a new architecture and he says either you're with me or you're not. And to some extent, which is a very hard decision, you have to start looking at that. And challenge your install base to say this is the new way, we'll help you get there, but at some point we can't support those older systems. >> One of my favorite lines in the cube, Don Tapps, God created the world in six days, but he didn't have an install base. Right, because that handcuffs companies and innovation, in a lot of cases. I mean, you saw that, you've worked at big companies. So I want to ask you, Dr. Langer, we had this, for the last 10 years, this consumerization of IT. The Amazon effect. You know, the whole mobile thing. Is technology, is IT specifically, getting less complex or more complex? >> I think it's getting far more complex. I think what has happened is business people sometimes see the ease of use. The fact that we have an interface with them, which makes life a lot easier. We see more software that can be pushed together. But be careful. We have found out with cybersecurity problems how extraordinarily complicated this world is. With that power comes complexities. Block chain, other things that are coming. It's a powerful world, but it's a complicated one. And it's not one where you want amateurs running the back end of your businesses. >> Okay, so let's talk about the role of those guys running. We've talked a lot about data. You've seen the emergence of the chief data officer, particularly in regulated industries, but increasingly in non-regulated businesses. Who should be running the technology show? Is it a business person? Is it a technologist? Is it some kind of unicorn blend of those? >> I just don't think, from what we've seen by trying marketing people, by trying business people, that they can really ultimately grasp the significance of the technical aspects of this. It's almost like asking someone who's not a doctor to run a hospital. I know theoretically you could possibly do that, but think about that. So you need that technology. I'm not caught up on the titles, but I am concerned, and I've written an article in the Wall Street Journal a couple years ago, that there are just too many c-level people floating around owning this thing. And I think, whether you call it the chief technologist, or the executive technical person, or the chief automation individual, that all those people have to be talking to each other, and have to lead up to someone who's not only understanding the strategy, but really understands the back end of keeping the lights on, and the security and everything else. The way I've always said it, the IT people have the hardest job in the world. They're fighting a two-front war. Because both of those don't necessarily mesh nicely together. Tell me another area of an organization that is a driver and a supporter at the same time. You look at HR, they're a supporter. You look at marketing, they're a driver. So the complexities of this are not just who you are, but what you're doing at any moment in time. So you could have a support person that's doing something, but at one moment, in that person's function, could be doing a driving, risk-taking responsibility. >> So what are some of the projects you're working on now? What's exciting you? >> Well, the whole idea of how to drive that strategy, how to take risks, the digital disruption era, is a tremendous opportunity. This is our day for the-- because most companies are not really clear what to do. Socially, I'm looking very closely at smart cities. This is another secret wave of things that are happening. How a city's going to function. Within five, seven years, they're predicting that 75% of the world's population will live in major cities. And you won't have to work in the city and live there. You could live somewhere else. So cities will compete. And it's all about the data, and automation. And how do organizations get closer with their governments? Because our governments can't afford to implement these things. Very interesting stuff. Not to mention the issues of the socially excluded. And underserved populations in those cities. And then finally, how does this mess with cyber risk? And how does that come together to the promotion of that role in organizations. Just a few things, and then way a little bit behind, there's of course block chain. How is that going to affect the world that we live in? >> Just curious, your thoughts on the future of jobs. You know, look about what automation's happening, kind of the hollowing out of the middle class. The opportunities and risks there. >> I think it has to do with the world of what I call supply chain. And it's amazing that we still see companies coming to me saying I can't fill positions. Particularly in the five-year range. And an inability to invest in younger talent to bring them in there. Our educational institutions obviously will be challenged. We're in a skills-based market. How do they adopt? How do we change that? We see programs like IBM launching new collar. Where they're actually considering non-degree'd people. How do universities start working together to get closer, in my opinion, to corporations. Where they have to work together. And then there is, let's be careful. There are new horizons. Space, new things to challenge that technology will bring us. 20 years ago I was at a bank which I won't mention, about the closing of branch banks. Because we thought that technology would take over online banking. Well, 20 years later, online banking's done everything we predicted, and we're opening more branches than ever before. Be careful. So, I'm a believer that, with new things come new opportunities. The question is how do governments and corporations and educational institutions get closer together. This is going to be critical as we move forward. Or else the have nots are going to grow, and that's a problem. >> Alright, we have to leave it there. Dr. Arthur Langer, sir, thanks very much for coming in. To the cube >> It's always a pleasure to be here >> It's a pleasure to have you. Alright, keep it right there everybody, we'll be back with our next guest. Dave Vollante, Stu Miniman, be right back.

Published Date : Jun 28 2017

SUMMARY :

Brought to you by Nutanix. We go out to the events, We're going to up level it a bit. but the reality is all of this sits but the real premise of his book at the industrial revolution, we are very early. but you have to jump S curves You know, the prediction is that-- Professor Langer, one of the challenges we hear Because of retirements and all of the other things to have low single-digit returns, if that. It's the way we handle the data. to the dark side of all this enthusiasm, which is security. It's going to be things like okay what do we do And that is the more of the norm. How do you see the older companies keeping pace And to some extent, which is a very hard decision, One of my favorite lines in the cube, Don Tapps, is business people sometimes see the ease of use. You've seen the emergence of the chief data officer, that all those people have to be talking to each other, How is that going to affect the world that we live in? kind of the hollowing out of the middle class. Or else the have nots are going to grow, and that's a problem. To the cube It's a pleasure to have you.

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