Greg Muscarella, SUSE | Kubecon + Cloudnativecon Europe 2022
>>The cube presents, Coon and cloud native con Europe, 2022. Brought to you by red hat, the cloud native computing foundation and its ecosystem partners. >>Welcome to Valencia Spain and cuon cloud native con 20 Europe, 2022. I'm your host Keith towns alongside a new hope en Rico, senior reti, senior editor. I'm sorry, senior it analyst at <inaudible> Enrique. Welcome to the program. >>Thank you very much. And thank you for having me. It's exciting. >>So thoughts, high level thoughts of CU con first time in person again in couple years? >>Well, this is amazing for several reasons. And one of the reasons is that yeah, I had the chance to meet, uh, with, uh, you know, people like you again. I mean, we, we met several times over the internet over zoom calls. I, I started to eat these zoom codes. <laugh> because they're really impersonal in the end. And like last night we, we are together group of friends, industry folks. It's just amazing. And a part of that, I mean, the event is, uh, is a really cool, it's really cool. There are a lot from people interviews and, you know, real people doing real stuff, not just, uh, you know, again, in personal calls, you don't even know if they're telling the truth, but when you can, you know, look in their eyes, what they're doing, I, I think that's makes a difference. >>So speaking about real people, meeting people for the first time, new jobs, new roles, Greg Moscarella, enterprise container management and general manager at SUSE. Welcome to the show, welcome back clue belong. >>Thank you very much. It's awesome to be here. It's awesome to be back in person. And I completely agree with you. Like there's a certain fidelity to the conversation and a certain, uh, ability to get to know people a lot more. So it's absolutely fantastic to be here. >>So Greg, tell us about your new role and what SUSE has gone on at KU coupon. >>Sure. So I joined SA about three months ago to lead the rancher business unit, right? So our container management pieces and, you know, it's a, it's a fantastic time. Cause if you look at the transition from virtual machines to containers and to moving to microservices, right alongside that transition from on-prem to cloud, like this is a very exciting time to be in this industry. And rancher has been setting the stage. And again, I'm go back to being here. Rancher's all about the community, right? So this is a very open, independent, uh, community driven product and project. And so this, this is kinda like being back to our people, right. And being able to reconnect here. And so, you know, doing it, digital is great, but, but being here is changes the game for us. So we, we feed off that community. We feed off the energy. So, uh, and again, going back to the space and what's happening in it, great time to be in this space. And you guys have seen the transitions you've seen, I mean, we've seen just massive adoption, uh, of containers and Kubernetes overall and ranchers been been right there with some amazing companies doing really interesting things that I'd never thought of before. Uh, so I'm, I'm still learning on this, but, um, but it's been great so far. >>Yeah. And you know, when we talk about strategy about Kubernetes today, we are talking about very broad strategies. I mean, not just the data center or the cloud with, you know, maybe smaller organization adopting Kubernetes in the cloud, but actually large organization thinking guide and more and more the edge. So what's your opinion on this, you know, expansion of Kubernetes towards the edge. >>So I think you're, I think you're exactly right. And that's actually a lot of meetings I've been having here right now is these are some of these interesting use cases. So people who, uh, whether it be, you know, ones that are easy to understand in the telco space, right? Especially the adoption of 5g and you have all these space stations, new towers, and they have not only the core radio functions or network functions that they're trying to do there, but they have other applications that wanna run on that same environment. Uh, I spoke recently with some of our, our good friends at a major automotive manufacturer, doing things in their factories, right. That can't take the latency of being somewhere else. Right. So they have robots on the factory floor, the latency that they would experience if they tried to run things in the cloud meant that robot would've moved 10 centimeters. >>By the time, you know, the signal got back, it may not seem like a lot to you, but if, if, if you're an employee, you know, there, you know, uh, a big 2000 pound robot being 10 centimeters closer to you may not be what you, you really want. Um, there's, there's just a tremendous amount of activity happening out there on the retail side as well. So it's, it's amazing how people are deploying containers in retail outlets. You know, whether it be fast food and predicting, what, what, how many French fries you need to have going at this time of day with this sort of weather. Right. So you can make sure those queues are actually moving through. It's, it's, it's really exciting and interesting to look at all the different applications that are happening. So yes, on the edge for sure, in the public cloud, for sure. In the data center and we're finding is people want a common platform across those as well. Right? So for the management piece too, but also for security and for policies around these things. So, uh, it really is going everywhere. >>So talk to me, how do, how are we managing that as we think about pushing stuff out of the data center, out of the cloud cloud, closer to the edge security and life cycle management becomes like top of mind thought as, as challenges, how is rancher and sushi addressing >>That? Yeah. So I, I think you're, again, spot on. So it's, it starts off with the think of it as simple, but it's, it's not simple. It's the provisioning piece. How do we just get it installed and running right then to what you just asked the management piece of it, everything from your firmware to your operating system, to the, the cluster, uh, the Kubernetes cluster, that's running on that. And then the workloads on top of that. So with rancher, uh, and with the rest of SUSE, we're actually tacking all those parts of the problems from bare metal on up. Uh, and so we have lots of ways for deploying that operating system. We have operating systems that are, uh, optimized for the edge, very secure and ephemeral container images that you can build on top of. And then we have rancher itself, which is not only managing your ES cluster, but can actually start to manage the operating system components, uh, as well as the workload components. >>So all from your single interface, um, we mentioned policy and security. So we, yeah, we'll probably talk about it more, um, uh, in a little bit, but, but new vector, right? So we acquired a company called new vector, just open sourced, uh, that here in January, that ability to run that level of, of security software everywhere again, is really important. Right? So again, whether I'm running it on, whatever my favorite public cloud providers, uh, managed Kubernetes is, or out at the edge, you still have to have security, you know, in there. And, and you want some consistency across that. If you have to have a different platform for each of your environments, that's just upping the complexity and the opportunity for error. So we really like to eliminate that and simplify our operators and developers' lives as much as possible. >>Yeah. From this point of view, are you implying that even you, you are matching, you know, self, uh, let's say managed clusters at the, at the very edge now with, with, you know, added security, because these are the two big problems lately, you know, so having something that is autonomous somehow easier to manage, especially if you are deploying hundreds of these that's micro clusters. And on the other hand, you need to know a policy based security that is strong enough to be sure again, if you have these huge robots moving too close to you, because somebody act the, the, the class that is managing them, that is, could be a huge problem. So are you, you know, approaching this kind of problems? I mean, is it, uh, the technology that you are acquired, you know, ready to, to do this? >>Yeah. I, I mean, it, it really is. I mean, there's still a lot of innovation happening. Don't, don't get me wrong. We're gonna see a lot of, a lot more, not just from, from SA and ranch here, but from the community, right. There's a lot happening there, but we've come a long way and we solved a lot of problems. Uh, if I think about, you know, how do you have this distributed environment? Uh, well, some of it comes down to not just, you know, all the different environments, but it's also the applications, you know, with microservices, you have very dynamic environment now just with your application space as well. So when we think about security, we really have to evolve from a fairly static policy where like, you might even be able to set an IP address and a port and some configuration on that. >>It's like, well, your workload's now dynamically moving. So not only do you have to have that security capability, like the ability to like, look at a process or look at a network connection and stop it, you have to have that, uh, manageability, right? You can't expect an operator or someone to like go in and manually configure a YAML file, right? Because things are changing too fast. It needs to be that combination of convenient, easy to manage with full function and ability to protect your, your, uh, your resources. And I think that's really one of the key things that new vector really brings is because we have so much intelligence about what's going on there. Like the configuration is pretty high level, and then it just runs, right? So it's used to this dynamic environment. It can actually protect your workloads wherever it's going from pod to pod. Uh, and it's that, that combination, again, that manageability with that high functionality, um, that, that is what's making it so popular. And what brings that security to those edge locations or cloud locations or your data center. >>So one of the challenges you're kind of, uh, touching on is this abstraction on, upon abstraction. When I, I ran my data center, I could put, uh, say this IP address, can't talk to this IP address on this port. Then I got next generation firewalls where I could actually do, uh, some analysis. Where are you seeing the ball moving to when it comes to customers, thinking about all these layers of abstraction IP address doesn't mean anything anymore in cloud native it's yes, I need one, but I'm not, I'm not protecting based on IP address. How are customers approaching security from the name space perspective? >>Well, so it's, you're absolutely right. In fact, even when you go to IPV six, like, I don't even recognize IP addresses anymore. <laugh> yeah. >>That doesn't mean anything like, oh, just a bunch of, yeah. Those are numbers, alpha Ric >>And colons. Right. You know, it's like, I don't even know anymore. Right. So, um, yeah, so it's, it comes back to that, moving from a static, you know, it's the pets versus cattle thing. Right? So this static thing that I can sort of know and, and love and touch and kind of protect to this almost living, breathing thing, which is moving all around, it's a swarm of, you know, pods moving all over the place. And so, uh, it, it is, I mean, that's what Kubernetes has done for the workload side of it is like, how do you get away from, from that, that pet to a declarative approach to, you know, identifying your workload and the components of that workload and what it should be doing. And so if we go on the security side some more like, yeah, it's actually not even namespace namespace. >>Isn't good enough if we wanna get, if we wanna get to zero trust, it's like, just cuz you're running in my namespace doesn't mean I trust you. Right. So, and that's one of the really cool things about new vectors because of the, you know, we're looking at protocol level stuff within the network. So it's pod to pod, every single connection we can look at and it's at the protocol layer. So if you say you're on my SQL database and I have a mye request going into it, I can confirm that that's actually a mye protocol being spoken and it's well formed. Right. And I know that this endpoint, you know, which is a, uh, container image or a pod name or some, or a label, even if it's in the same name, space is allowed to talk to and use this protocol to this other pod that's running in my same name space. >>Right. So I can either allow or deny. And if I can, I can look into the content that request and make sure it's well formed. So I'll give you an example is, um, do you guys remember the log four J challenges from not too long ago, right. It was a huge deal. So if I'm doing something that's IP and port based and name space based, so what are my protections? What are my options for something that's got logged four J embedded in like, I either run the risk of it running or I shut it down. Those are my options. Like those neither one of those are very good. So we can do, because again, we're at the protocol layer. It's like, ah, I can identify any log for J protocol. I can look at whether it's well formed, you know, or if it's malicious and it's malicious, I can block it. If it's well formed, I can let it go through. So I can actually look at those, those, um, those vulnerabilities. I don't have to take my service down. I can run and still be protected. And so that, that extra level, that ability to kind of peek into things and also go pod to pod, you know, not just same space level is one of the key differences. So I talk about the evolution or how we're evolving with, um, with the security. Like we've grown a lot, we've got a lot more coming. >>So let's talk about that a lot more coming what's in the pipeline for SUSE. >>Well, probably before I get to that, we just announced new vector five. So maybe I can catch us up on what was released last week. Uh, and then we can talk a little bit about going, going forward. So new vector five, introduce something called um, well, several things, but one of the things I can talk in more detail about is something called zero drift. So I've been talking about the network security, but we also have run time security, right? So any, any container that's running within your environment has processes that are running that container. What we can do is actually comes back to that manageability and configuration. We can look at the root level of trust of any process that's running. And as long as it has an inheritance, we can let that process run without any extra configuration. If it doesn't have a root level of trust, like it didn't spawn from whatever the, a knit, um, function was in that container. We're not gonna let it run. Uh, so the, the configuration that you have to put in there is, is a lot simpler. Um, so that's something that's in, in new vector five, um, the web application firewall. So this layer seven security inspection has gotten a lot more granular now. So it's that pod Topo security, um, both for ingress egress and internal on the cluster. Right. >>So before we get to what's in the pipeline, one question around new vector, how is that consumed and deployed? >>How is new vector consumed, >>Deployed? And yeah, >>Yeah, yeah. So, uh, again with new vector five and, and also rancher 2 65, which just were released, there's actually some nice integration between them. So if I'm a rancher customer and I'm using 2 65, I can actually deploy that new vector with a couple clicks of the button in our, uh, in our marketplace. And we're actually tied into our role-based access control. So an administrator who has that has the rights can just click they're now in a new vector interface and they can start setting those policies and deploying those things out very easily. Of course, if you aren't using, uh, rancher, you're using some other, uh, container management platform, new vector still works. Awesome. You can deploy it there still in a few clicks. Um, you're just gonna get into, you have to log into your new vector, uh, interface and, and use it from there. >>So that's how it's deployed. It's, it's very, it's very simple to use. Um, I think what's actually really exciting about that too, is we've opensourced it? Um, so it's available for anyone to go download and try, and I would encourage people to give it a go. Uh, and I think there's some compelling reasons to do that now. Right? So we have pause security policies, you know, depreciated and going away, um, pretty soon in, in Kubernetes. And so there's a few things you might look at to make sure you're still able to run a secure environment within Kubernetes. So I think it's a great time to look at what's coming next, uh, for your security within your Kubernetes. >>So Paul, we appreciate chief stopping by from ity of Spain, from Spain, I'm Keith Townsend, along with en Rico Sinte. Thank you. And you're watching the, the leader in high tech coverage.
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Brought to you by red hat, Welcome to the program. And thank you for having me. I had the chance to meet, uh, with, uh, you know, people like you again. So speaking about real people, meeting people for the first time, new jobs, So it's absolutely fantastic to be here. So Greg, tell us about your new role and what SUSE has gone So our container management pieces and, you know, it's a, it's a fantastic time. you know, maybe smaller organization adopting Kubernetes in the cloud, So people who, uh, whether it be, you know, By the time, you know, the signal got back, it may not seem like a lot to you, to what you just asked the management piece of it, everything from your firmware to your operating system, managed Kubernetes is, or out at the edge, you still have to have security, And on the other hand, you need to know a policy based security that is strong have to evolve from a fairly static policy where like, you might even be able to set an IP address and a port and some configuration So not only do you have to have So one of the challenges you're kind of, uh, touching on is this abstraction In fact, even when you go to IPV six, like, Those are numbers, it comes back to that, moving from a static, you know, it's the pets versus cattle thing. And I know that this endpoint, you know, and also go pod to pod, you know, not just same space level is one of the key differences. the configuration that you have to put in there is, is a lot simpler. Of course, if you aren't using, uh, rancher, you're using some other, So I think it's a great time to look at what's coming next, uh, for your security within your So Paul, we appreciate chief stopping by from ity of Spain,
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Greg Muscarella, SUSE | Kubecon + Cloudnativecon Europe 2022
>>The cube presents, Coon and cloud native con Europe 22, brought to you by the cloud native computing foundation. >>Welcome to Valencia Spain and con cloud native con 20 Europe, 2022. I'm your host, Keith Townson alongside a new host en Rico senior reti, senior editor. I'm sorry, senior it analyst at giong Enrique. Welcome to the program. >>Thank you very much. And thank you for having me. It's exciting. >>So thoughts, high level thoughts of CU con first time in person again in couple years? >>Well, this is amazing for several reasons. And one of the reasons is that yeah, I had the chance to meet, uh, with, uh, you know, people like you again. I mean, we, we met several times over the internet, over zoom codes. I, I started to eat these zoom codes. <laugh> because they're very impersonal in the end. And like last night we, we are together group of friends, industry folks. It's just amazing. And a part of that, I mean, the event is, uh, is a really cool, it's really cool. There are a lot from people interviews and, you know, real people doing real stuff, not just, uh, you know, again, in personal calls, you don't even know if they're telling the truth, but when you can, you know, look in their eyes, what they're doing, I, I think that's makes a difference. >>So speaking about real people, meeting people for the first time, new jobs, new roles, Greg Moscarella enterprise container management in general manager at SUSE, welcome to the show, welcome back clue belong. >>Thank you very much. It's awesome to be here. It's awesome to be back in person. And I completely agree with you. Like there's a certain fidelity to the conversation and a certain, uh, ability to get to know people a lot more. So it's absolutely fantastic to be here. >>So Greg, tell us about your new role and what SUSE has gone on at KU con. >>Sure. So I joined SA about three months ago to lead the rancher business unit, right? So our container management pieces and, you know, it's a, it's a fantastic time. Cause if you look at the transition from virtual machines to containers and to moving to micro services, right alongside that transition from on-prem to cloud, like this is a very exciting time to be in this industry and rancher's been setting the stage. And again, I'm go back to being here. Rancher's all about the community, right? So this is a very open, independent, uh, community driven product and project. And so this, this is kinda like being back to our people, right. And being able to reconnect here. And so, you know, doing it, digital is great, but, but being here is changes the game for us. So we, we feed off that community. We feed off the energy. So, uh, and again, going back to the space and what's happening in it, great time to be in this space. And you guys have seen the transitions you've seen, I mean, we've seen just massive adoption, uh, of containers and Kubernetes overall, and rancher has been been right there with some amazing companies doing really interesting things that I'd never thought of before. Uh, so I'm, I'm still learning on this, but, um, but it's been great so far. >>Yeah. And you know, when we talk about strategy about Kubernetes today, we are talking about very broad strategies. I mean, not just the data center or the cloud with, you know, maybe smaller organization adopting Kubernetes in the cloud, but actually large organization thinking guide and more and more the edge. So what's your opinion on this, you know, expansion of Kubernetes towards the edge. >>So I think you're, I think you're exactly right. And that's actually a lot of meetings I've been having here right now is these are some of these interesting use cases. So people who, uh, whether it be, you know, ones that are easy to understand in the telco space, right? Especially the adoption of 5g and you have all these base stations, new towers, and they have not only the core radio functions or network functions that they're trying to do there, but they have other applications that wanna run on that same environment, uh, spoke recently with some of our, our good friends at a major automotive manufacturer, doing things in their factories, right. That can't take the latency of being somewhere else. Right? So they have robots on the factory floor, the latency that they would experience if they tried to run things in the cloud meant that robot would've moved 10 centimeters. >>By the time, you know, the signal got back, it may not seem like a lot to you, but if, if, if you're an employee, you know, there, you know, uh, a big 2000 pound robot being 10 centimeters closer to you may not be what you, you really want. Um, there's, there's just a tremendous amount of activity happening out there on the retail side as well. So it's, it's amazing how people are deploying containers in retail outlets. You know, whether it be fast food and predicting, what, what, how many French fries you need to have going at this time of day with this sort of weather. Right. So you can make sure those queues are actually moving through. It's, it's, it's really exciting and interesting to look at all the different applications that are happening. So yes, on the edge for sure, in the public cloud, for sure. In the data center and we're finding is people want to common platform across those as well. Right? So for the management piece too, but also for security and for policies around these things. So, uh, it really is going everywhere. >>So talk to me, how do, how are we managing that as we think about pushing stuff out of the data center, out of the cloud cloud, closer to the edge security and life cycle management becomes like top of mind thought as, as challenges, how is rancher and sushi addressing >>That? Yeah. So I, I think you're, again, spot on. So it's, it starts off with the think of it as simple, but it's, it's not simple. It's the provisioning piece. How do we just get it installed and running right then to what you just asked the management piece of it, everything from your firmware to your operating system, to the, the cluster, uh, the Kubernetes cluster, that's running on that. And then the workloads on top of that. So with rancher, uh, and with the rest of SUSE, we're actually tacking all those parts of the problems from bare metal on up. Uh, and so we have lots of ways for deploying that operating system. We have operating systems that are, uh, optimized for the edge, very secure and ephemeral container images that you can build on top of. And then we have rancher itself, which is not only managing your Kubernetes cluster, but can actually start to manage the operating system components, uh, as well as the workload components. >>So all from your single interface, um, we mentioned policy and security. So we, yeah, we'll probably talk about it more, um, uh, in a little bit, but, but new vector, right? So we acquired a company called new vector, just open sourced, uh, that here in January, that ability to run that level of, of security software everywhere again, is really important. Right? So again, whether I'm running it on, whatever my favorite public cloud providers, uh, managed Kubernetes is, or out at the edge, you still have to have security, you know, in there. And, and you want some consistency across that. If you have to have a different platform for each of your environments, that's just upping the complexity and the opportunity for error. So we really like to eliminate that and simplify our operators and developers lives as much as possible. >>Yeah. From this point of view, are you implying that even you, you are matching, you know, self, uh, let's say managed clusters at the, at the very edge now with, with, you know, added security, because these are the two big problems lately, you know, so having something that is autonomous somehow easier to manage, especially if you are deploying hundreds of these that's micro clusters. And on the other hand, you need to know a policy based security that is strong enough to be sure again, if you have these huge robots moving too close to you, because somebody act the class that is managing them, that could be a huge problem. So are you, you know, approaching this kind of problems? I mean, is it, uh, the technology that you are acquired, you know, ready to, to do this? >>Yeah. I, I mean, it, it really is. I mean, there's still a lot of innovation happening. Don't, don't get me wrong. We're gonna see a lot of, a lot more, not just from, from SA and rancher, but from the community, right. There's a lot happening there, but we've come a long way and we've solved a lot of problems. Uh, if I think about, you know, how do you have this distributed environment? Uh, well, some of it comes down to not just, you know, all the different environments, but it's also the applications, you know, with microservices, you have very dynamic environment now just with your application space as well. So when we think about security, we really have to evolve from a fairly static policy where like, you might even be able to set an IP address in a port and some configuration on that. It's like, well, your workload's now dynamically moving. >>So not only do you have to have that security capability, like the ability to like, look at a process or look at a network connection and stop it, you have to have that, uh, manageability, right? You can't expect an operator or someone to like go in and manually configure a YAML file, right? Because things are changing too fast. It needs to be that combination of convenient, easy to manage with full function and ability to protect your, your, uh, your resources. And I think that's really one of the key things that new vector really brings is because we have so much intelligence about what's going on there. Like the configuration is pretty high level, and then it just runs, right? So it's used to this dynamic environment. It can actually protect your workloads wherever it's going from pod to pod. Uh, and it's that, that combination, again, that manageability with that high functionality, um, that, that is what's making it so popular. And what brings that security to those edge locations or cloud locations or your data center >>Mm-hmm <affirmative> so one of the challenges you're kind of, uh, touching on is this abstraction on upon abstraction. When I, I ran my data center, I could put, uh, say this IP address, can't talk to this IP address on this port. Then I got next generation firewalls where I could actually do, uh, some analysis. Where are you seeing the ball moving to when it comes to customers, thinking about all these layers of abstraction I IP address doesn't mean anything anymore in cloud native it's yes, I need one, but I'm not, I'm not protecting based on IP address. How are customers approaching security from the name space perspective? >>Well, so it's, you're absolutely right. In fact, even when you go to I P six, like, I don't even recognize IP addresses anymore. <laugh> >>Yeah. Doesn't mean anything like, oh, just a bunch of, yes, those are numbers, ER, >>And colons. Right. You know, it's like, I don't even know anymore. Right. So, um, yeah, so it's, it comes back to that, moving from a static, you know, it's the pets versus cattle thing. Right? So this static thing that I can sort of know and, and love and touch and kind of protect to this almost living, breathing thing, which is moving all around, it's a swarm of, you know, pods moving all over the place. And so, uh, it, it is, I mean, that's what Kubernetes has done for the workload side of it is like, how do you get away from, from that, that pet to a declarative approach to, you know, identifying your workload and the components of that workload and what it should be doing. And so if we go on the security side some more like, yeah, it's actually not even namespace namespace. >>Isn't good enough. We wanna get, if we wanna get to zero trust, it's like, just cuz you're running in my namespace doesn't mean I trust you. Right. So, and that's one of the really cool things about new vectors because of the, you know, we're looking at protocol level stuff within the network. So it's pod to pod, every single connection we can look at and it's at the protocol layer. So if you say you're on my database and I have a mye request going into it, I can confirm that that's actually a mye protocol being spoken and it's well formed. Right. And I know that this endpoint, you know, which is a, uh, container image or a pod name or some, or a label, even if it's in the same name, space is allowed to talk to and use this protocol to this other pod that's running in my same name space. >>Right. So I can either allow or deny. And if I can, I can look into the content that request and make sure it's well formed. So I'll give you an example is, um, do you guys remember the log four J challenges from not too long ago, right. Was, was a huge deal. So if I'm doing something that's IP and port based and name space based, so what are my protections? What are my options for something that's got log four J embedded in like I either run the risk of it running or I shut it down. Those are my options. Like those neither one of those are very good. So we can do, because again, we're at the protocol layers like, ah, I can identify any log for J protocol. I can look at whether it's well formed, you know, or if it's malicious, if it's malicious, I can block it. If it's well formed, I can let it go through. So I can actually look at those, those, um, those vulnerabilities. I don't have to take my service down. I can run and still be protected. And so that, that extra level, that ability to kind of peek into things and also go pod to pod, you know, not just name space level is one of the key differences. So I talk about the evolution or how we're evolving with, um, with the security. Like we've grown a lot, we've got a lot more coming. >>So let's talk about that a lot more coming what's in the pipeline for SUSE. >>Well, how, before I get to that, we just announced new vector five. So maybe I can catch us up on what was released last week. Uh, and then we can talk a little bit about going, going forward. So new vector five, introduce something called um, well, several things, but one of the things I can talk in more detail about is something called zero drift. So I've been talking about the network security, but we also have run time security, right? So any, any container that's running within your environment has processes that are running that container. What we can do is actually comes back to that manageability and configuration. We can look at the root level of trust of any process that's running. And as long as it has an inheritance, we can let that process run without any extra configuration. If it doesn't have a root level of trust, like it didn't spawn from whatever the, a knit, um, function was and that container we're not gonna let it run. Uh, so the, the configuration that you have to put in there is, is a lot simpler. Um, so that's something that's in, in new vector five, um, the web application firewall. So this layer seven security inspection has gotten a lot more granular now. So it's that pod Topo security, um, both for ingress egress and internal on the cluster. Right. >>So before we get to what's in the pipeline, one question around new vector, how is that consumed and deployed? >>How is new vector consumed, >>Deployed? And yeah, >>Yeah, yeah. So, uh, again with new vector five and, and also rancher 2 65, which just were released, there's actually some nice integration between them. So if I'm a rancher customer and I'm using 2 65, I can actually just deploy that new vector with a couple clicks of the button in our, uh, in our marketplace. And we're actually tied into our role-based access control. So an administrator who has that has the rights can just click they're now in a new vector interface and they can start setting those policies and deploying those things out very easily. Of course, if you aren't using, uh, rancher, you're using some other, uh, container management platform, new vector still works. Awesome. You can deploy it there still in a few clicks. Um, you're just gonna get into, you have to log into your new vector, uh, interface and, and use it from there. >>So that's how it's deployed. It's, it's very, it's very simple to use. Um, I think what's actually really exciting about that too, is we've opensourced it? Um, so it's available for anyone to go download and try, and I would encourage people to give it a go. Uh, and I think there's some compelling reasons to do that now. Right? So we have pause security policies, you know, depreciated and going away, um, pretty soon in, in Kubernetes. And so there's a few things you might look at to make sure you're still able to run a secure environment within Kubernetes. So I think it's a great time to look at what's coming next, uh, for your security within your Kubernetes. >>So, Paul, we appreciate you stopping by from ity of Spain. I'm Keith Townsend, along with en Rico Sinte. Thank you. And you're watching the, the leader in high tech coverage.
SUMMARY :
brought to you by the cloud native computing foundation. Welcome to the program. And thank you for having me. I had the chance to meet, uh, with, uh, you know, people like you again. So speaking about real people, meeting people for the first time, new jobs, So it's absolutely fantastic to be here. So Greg, tell us about your new role and what SUSE has gone So our container management pieces and, you know, it's a, it's a fantastic time. you know, maybe smaller organization adopting Kubernetes in the cloud, So people who, uh, whether it be, you know, By the time, you know, the signal got back, it may not seem like a lot to you, to what you just asked the management piece of it, everything from your firmware to your operating system, If you have to have a different platform for each of your environments, And on the other hand, you need to know a policy based security that is strong have to evolve from a fairly static policy where like, you might even be able to set an IP address in a port and some So not only do you have to have that security capability, like the ability to like, Where are you seeing the In fact, even when you go to I P six, like, it comes back to that, moving from a static, you know, it's the pets versus cattle thing. And I know that this endpoint, you know, and also go pod to pod, you know, not just name space level is one of the key differences. the configuration that you have to put in there is, is a lot simpler. Of course, if you aren't using, uh, rancher, you're using some other, So I think it's a great time to look at what's coming next, uh, for your security within your So, Paul, we appreciate you stopping by from ity of Spain.
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Breaking Analysis: Rise of the Supercloud
from the cube studios in palo alto in boston bringing you data driven insights from the cube and etr this is breaking analysis with dave vellante last week's aws re invent brought into focus the degree to which cloud computing generally and aws specifically have impacted the technology landscape from making infrastructure orders of magnitude simpler to deploy to accelerating the pace of innovation to the formation of the world's most active and vibrant infrastructure ecosystem it's clear that aws has been the number one force for change in the technology industry in the last decade now going forward we see three high-level contributors from aws that will drive the next 10 years of innovation including one the degree to which data will play a defining role in determining winners and losers two the knowledge assimilation effect of aws's cultural processes such as two pizza teams customer obsession and working backwards and three the rise of super clouds that is clouds that run on top of hyperscale infrastructure that focus not only on i.t transformation but deeper business integration and digital transformation of entire industries hello everyone and welcome to this week's wikibon cube insights powered by etr in this breaking analysis we'll review some of the takeaways from the 10th annual aws re invent conference and focus on how we see the rise of super clouds impacting the future of virtually all industries one of the most poignant moments for me was a conversation with steve mullaney at aw aws re invent he's the ceo of networking company aviatrix now just before we went on the cube nick sterile one of aviatrix's vcs looked up at steve and said it's happening now before i explain what that means this was the most important hybrid event of the year you know no one really knew what the crowd would be like but well over twenty 000 people came to reinvent and i'd say at least 25 to 26 000 people attended the expo and probably another 10 000 or more came without badges to have meetings and side meetings and do networking off the expo floor so let's call it somewhere between thirty to forty thousand people physically attended the reinvent and another two hundred thousand or more online so huge event now what nick sterile meant by its happening was the next era of cloud innovation is upon us and it's happening in earnest the cloud is expanding out to the edge aws is bringing its operating model its apis its primitives and services to more and more locations yes data and machine learning are critical we talk about that all the time but the ecosystem flywheel was so evident at this year's re invent more so than any other re invent partners were charged up you know there wasn't nearly as much chatter about aws competing with them rather there was much more excitement around the value that partners are creating on top of aws's massive platform now despite aggressive marketing from competitive hyperscalers other cloud providers and as a service or on-prem slash hybrid offerings aws lead appears to be accelerating a notable example is aws's efforts around custom silicon far more companies especially isvs are tapping into aws's silicon advancements we saw the announcement of graviton 3 and new chips for training and inference and as we've reported extensively aws is now on a curve a silicon curve that will outpace x86 vis-a-vis performance price performance cost power consumption and speed of innovation and its nitro platform is giving aws and its partners the greatest degree of optionality in the industry from cpus gpus intel amd and nvidia and very importantly arm-based custom silicon springing from aws's acquisition of annapurna aws started its custom silicon journey in 2008 and is and it has invested massive resources into this effort other hyperscalers notably microsoft google and alibaba which have the scale economics to justify such custom silicon efforts are just recently announcing initiatives in this regard others who don't have the scale will be relying on third-party silicon providers a perfectly reasonable strategy but because aws has control of the entire stack we believe it has a strategic advantage in this respect silicon especially is a domain where to quote andy jassy there is no compression algorithm for experience b on the curve matters a lot and the biggest story in my view this past week was the rise of the super clouds in his 2020 book with steve hamm frank slootman laid out the case for the rise of data cloud a title which i've conveniently stolen for this breaking analysis rise of the super cloud thank you frank in his book slootman made a case for companies to put data at the center of their organizations rather than organizing just around people for example the idea is to create data networks while people of course are critical organizing around data and enabling people to access and share data will lead to the democracy democratization of data and network effects will kick in this was essentially metcalfe's law for data bob metcalf was the inventor of ethernet ethernet he put forth that premise when we we both worked or the premise when we both worked for pat mcgovern at idg that the value of a network is proportional to the square of the number of its users or nodes on the network thought of another way the first connection isn't so valuable but the billionth connection is really valuable slootman's law if i may says the more people that have access to the data governed of course and the more data connections that can be shared or create sharing the more value will be realized from that data exponential value in fact okay but what is a super cloud super cloud is an architecture that taps the underlying services and primitives of hyperscale clouds to deliver incremental value above and beyond what's available from the public cloud provider a super cloud delivers capabilities through software consumed as services and can run on a single hyperscale cloud or span multiple clouds in fact to the degree that a super cloud can span multiple clouds and even on-premises workloads and hide the underlying complexity of the infrastructure supporting this work the more adoption and the more value will be realized now we've listed some examples of what we consider to be super clouds in the making snowflake is an example we use frequently frequently building a data cloud that spans multiple clouds and supports distributed data but governs that data centrally somewhat consistent with the data mesh approach that we've been talking about for quite some time goldman sachs announced at re invent this year a new data management cloud the goldman sachs financial cloud for data with amazon web services we're going to come back to that later nasdaq ceo adina friedman spoke at the day one keynote with adam silipsky of course the new ceo of aws and talked about the super cloud they're building they didn't use that term that's our term dish networks is building a super cloud to power 5g wireless networks united airlines is really in my view they're porting applications to aws as part of its digital transformation but eventually it will start building out a super cloud travel platform what was most significant about the united effort is the best practices they're borrowing from aws like small teams and moving fast but many others that we've listed here are on a super cloud journey just some of the folks we talked to at reinvent that are building clouds on top of clouds that are shown here cohesity building out a data management cloud focused on data protection and governance hashicorp announced its ipo at a 13 billion valuation building an it automation super cloud data bricks chaos search z-scaler z-scaler is building a security super cloud and many others that we spoke with at the event now we want to take a moment to talk about castles in the cloud it's a premise put forth by jerry chen and the team at greylock it's a really important piece of work that is building out a data set and categorizing the various cloud services to better understand where the cloud giants are investing where startups can participate and how companies can play in the castles that are being built that have been built by the hyperscalers and how they can cross the moats that have been dug and where innovation opportunities exist for other companies now frequently i'm challenged about our statements that there really are only four hyperscalers that exist in the world today aws microsoft google and alibaba while we recognize that companies like oracle have done a really excellent job of improving their clouds we don't consider companies like oracle ibm and other managed service providers as hyperscalers and one of the main data points that we use to defend our thinking is capex investment this was a point that was made in castles in the cloud there are many others that we look at elder kpi size of ecosystem partner acceleration enablement for partners feature sets etc but capex is a big one here's a chart from platform nomics a firm that is obsessed with cl with capex showing annual capex spend for five cloud companies amazon google microsoft ibm and oracle this data goes through 2019 it's annual spend and we've superimposed the direction for each of these companies amazon spent more than 40 billion dollars on capex in 2020 and will spend more than 50 billion this year sure there are some warehouses for the amazon retail business in there and there's other capital expenses in these numbers but the vast majority spent on building out its cloud infrastructure same with google and microsoft now oracle is at least increasing its cap x it's going to spend about 4 billion but it's de minimis compared to the cloud giants and ibm is headed in the other direction it's choosing to invest for instance 34 billion dollars in acquiring red hat instead of putting its capital into a cloud infrastructure look that's a very reasonable strategy but it underscores the gap okay another metric we look at is i as revenue here's an updated chart that we showed last month in our cloud update which at the time excluded alibaba's most recent quarter results so we've updated that very slight change it wasn't really material so you see the four hyperscalers and by the way they invested more than a hundred billion dollars in capex last year it's gonna be larger this year they'll collectively generate more than 120 billion dollars in revenue this year and they're growing at 41 collectively that is remarkable for such a large base of revenue and for aws the rate of revenue growth is accelerating it's the only hyperscaler that can say that that's unreal at their size i mean they're going to do more than 60 billion dollars in revenue this year okay so that's why we say there are only four hyperscalers but so what there are so many opportunities to build on top of the infrastructure that the three u.s giants especially are building as folks are really cautious about china at the moment so let's take a look at what some of the companies that we've been following are doing in the super cloud arena if you will this chart shows some etr data plotting net score or spending momentum on the vertical axis and market share or presence in the etr data set on the horizontal axis most every name on the chart is building some type of super cloud but let me start as we often do calling out aws and azure i guess they're already super clouds but they're not building necessarily on top of of of other people's clouds and there are a little bit you know microsoft does some of that certainly google's doing some of that amazon really bringing its cloud to the edge at this point it's not participating in multi-cloud actively anyway aws and azure they stand alone as the cloud leaders and you can debate what's included in azure in our previous chart on revenue attempts to strip out the microsoft sas business but this is a customer view they see microsoft as a cloud leader which it is so that's why its presence on the horizontal axis and its momentum is is you know very large and very strong stronger than even in aws in this view even though it's is revenue that we showed earlier microsoft is significantly smaller but they both have strong momentum on the vertical axis as shown by that red horizontal line anything above that remember is considered considered elevated that 40 percent or above now google cloud it's well behind these two to we kind of put a red dotted line around it but look at snowflake that blue circle i mean i realize we repeat ourselves often but snowflake continues to hold a net score in the mid to high 70s it held 80 percent for a long time it's getting much much bigger it's so hard to hold that and in 165 mentions in the survey which you can see in the inserted table it continues to expand its market's presence on the horizontal axis now all the technology companies that we track of all of them we feel snowflake's vision and execution on its data cloud and that strategy is most is the most prominent example of a super cloud truly every tech company every company should be paying attention to snowflakes moves and carving out unique value propositions for their customers by standing on the shoulders of cloud giants as ceo ed walsh likes to say now on the left hand side of the chart you can see a number of companies that we spoke with that are in various stages of building out their super clouds data bricks dot spot data robots z z scalar mentioned hashi you see elastic confluent they're all above the forty percent line and somewhat below that line but still respectable we see vmware with tanzu cohesity rubric and veeam and many others that we didn't necessarily speak with directly at reinvent and or they don't show up in the etr dataset now we've also called out cisco dell hpe and ibm we didn't plot them because there's so much other data in there that's not apples to apple but we want to call them up because they all have different points of view and are two varying degrees building super clouds but to be honest these large companies are first protecting their respective on-prem turf you can't blame them those are very large install basis now they're all adding as a service offerings which is cloud-like i mean they're behind way behind trying to figure out you know things like billing and they don't nearly have the ecosystem but they're going to fight rightly they're going to fight hard and compete with their respective portfolios with their channels and their vastly improved simplicity but when you speak to customers at re invent and these are not just startups we're talking to we're talking about customers of these enterprise tech companies these customers want to build on aws they look at aws as cloud and that is the cloud that they want to write to now they want to connect they're on-prem but they're still largely different worlds when you when you talk to these customers now they'll fully admit they can't or won't move everything out of their data centers but the vast vast majority of the customers i spoke with last week at reinvent have much more momentum around moving towards aws they're not repatriating as everybody's talking about or not everybody but many are talking about and yeah there's some recency bias because we just got back but the numbers that we shared earlier don't lie the trend is very clear now these large firms that we mentioned these incumbents in the tech industry these big enterprise tech giants they're starting to move in the super cloud direction and they will have much more credibility around multi-cloud than the hyperscalers but my honest view is that aws's lead is actually accelerating the gap in my opinion is not closing now i want to come back and dig into super cloud a little bit more around 2010 and 2011 we collaborated with two individuals who really shaped our thinking in the big data space peter goldmaker was a cell side analyst at common at the time and abi abhishek meta was with bank of america and b of a was transforming its data operations and avi was was leading that now peter was you know an analyst sharp and less at the time he said you know it's going to be the buyers of big data technology and those that apply big data to their operations who would create the most value he used an example of sap he said look you you couldn't have chosen that sap was going to lead an erp but if you could have figured out who which companies were going to apply erp to their business you would have made a lot of money investing so that was kind of one of his investment theses now he posited that the companies that would apply the big data technology the buyers if you will would create far more value than the cloud errors or the hortonworks or a collection of other number of big data players and clearly he was right in that regard now abi mehta was an example of that and he posited that ecosystems would evolve within vertical industries around data kind of going back to frank slootman's premise that in putting data at the core and that would power the next generation of value creation via data machine learning and business transformation and he was right and that's what we're seeing with the rise of super cloud now after the after the first reinvent we published a post seen on the right hand side of this chart on wikibon about the making of a new gorilla aws and we said the way to compete would be to take an industry focus or one way to compete with take an industry focus and become best to breed within that industry and we aligned really with abbey meta's point of view that industry ecosystems would evolve around data and offer opportunities for non-hyperscalers to compete now what we didn't predict at the time but are now seeing clearly emerge is that these super clouds are going to be built on top of aws and other hyperscale clouds makes sense goldman's financial cloud for data is taking a page out of aws it's pointing its proprietary data algorithms tools and processes at its clients just like amazon did with its technology and it's making these assets available as a service on top of the aws cloud a super cloud for financial services if you will they are relying on aws for infrastructure compute storage networking security and other services like sagemaker to power that super cloud but they're bringing their own ip to the table nasdaq and dish similarly bringing forth their unique value and as i said as i said earlier united airlines will in our view eventually evolve from migrating its apps portfolio to the cloud to building out a super cloud for travel what about your logo what's your super cloud strategy i'm sure you've been thinking about it or perhaps you're already well down the road i'd love to hear how you're doing it and if you see the trends the same or differently as we do okay that's it for now don't forget these episodes are all available as podcasts wherever you listen all you do is search breaking analysis podcast you definitely want to check out etr's website at etr.plus for all the survey data remember we publish a full report every week on wikibon.com and siliconangle.com you can email me if you want to get in touch with david.velante at siliconangle.com you can dm me at devolante on twitter you can comment on our linkedin posts this is dave vellante for the cube insights powered by etr have a great week stay safe be well and we'll see you next time [Music] you
SUMMARY :
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Linda Jojo, United Airlines | AWS re:Invent 2021
(upbeat music) >> Okay, welcome back everyone to theCUBE's coverage of AWS re:Invent 2021. This is theCUBE. I'm John Furrier, my host Lisa Martin here, with some keynote guests who are on the big stage here at re:Invent, Linda Jojo, Chief Digital Officer at United Airlines. Thanks for coming on. >> Hey, great to be here. Thanks for having me. >> So up on the big stage, big transformation story in front of 27,000 people, on the virginity, >> Linda: That many? >> that's the number, >> It's a big room >> pretty small for Amazon web services, nearly 60,000, but you know, pandemic and all but great presentation. What was the, what was the transformation story for United? >> Well, I think there's two parts of the story. One is just how fast everything happened, you know. February of 2020, we're having a kickoff meeting with AWS about how we're going to really transform the airline and a month later the world shut down. And so it changed, we went from thinking about the future to really just trying to make it through the next few weeks. But as soon as that happened, we knew that we had to take advantage of the crisis and think about everything from what can we do with our onboard products, we've changed out a lot of things about our airplanes, we've doubled down on sustainability. We're really focused on the diversity of our workforce, but also we really said, what can we do about transforming our technology? And that's where AWS came in because one of the silver linings for our tech team was that we didn't always have a plane in the air. And so when that happens, we had no time to make a change and back it out, if it doesn't work or heaven forbid have an outage. We a little bit longer. So we got aggressive and we made a lot of changes and made a lot of move to AWS Cloud. >> Talk to me a little bit about the cultural shift involved. I mean, you talked about, you know, everybody was just scrambling. >> Yeah. So quickly, there was this instant, what do we do? How do we pivot? How do we survive mode? But from a cultural perspective, it sounds like you took, you leveraged the situation to be able to make a lot of improvements across the United, but culturally that's, that's challenging to get all those folks on board at the same time. How did you facilitate that? >> Well, you know what, the story I'm going to tell isn't all just about me. It's about the incredible team that we have, but you know, folks got focused and Amazon talks about having a two pizza team about how if your team should be no bigger than what can be fed by two pizzas, and that really keeps the decision-making streamlined and fast. For us since we were now all working from home, we called it a one screen team. And so the idea was no more than a number of people that could fit on that video call was the idea. So that was the number of people that we had on our teams. We branded them even call them scrappy teams, which was really kind of fun. And those are the groups that just kind of got their job done. And you know, the first part of their job was every week or every day it seemed like we were getting new rules from the U.S government about what countries you couldn't fly to. And it was chaotic. It was confusing for customers and frankly, our, that one screen team, they were up like every night making modifications to who could check in online and who couldn't. And we said when it's time to open back up, we can't, we got to do this better. And so that group came up with something we now call the Travel-Ready Center. Which is really pretty incredible. What you can do now is first of all, when you book your flight, we'll tell you what you need to fly. You need this type of a COVID test, this many days in advance. This is what fully vaccinated means in the country you're going to. And so this was the kind of vaccine card we need to see. You upload it all. We use Amazon SageMaker and we have machine learning models that actually now will within seven seconds validate that you're ready to fly. And what that means is just like always, you can get your boarding pass before you get to the airport. Now, if you guys travel a lot, I hope you still do, >> Yeah. what that means is that you can actually bypass the lobby of the airport and all the document checking that's going on because your travel ready. So customers love it. Gate agents love it too, because gate agents, the rules are changing so fast. They don't, you know, and they work the flight to Tel Aviv one day and the flight to Paris the next and the rules are different. And maybe in between, they changed. So having the software actually figured that out is what helps. >> So very dynamic and new innovations popped out of this pandemic. What else did Amazon help you with? Was there other Amazon innovations that you guys gravitated to SageMaker was one, what were some of the other? >> Yeah. You know, honestly, the team uses a lot of the tools and a lot of different ways. I would say the other big one was DynamoDB, and some of the things that we did to actually migrate some of our core systems to Amazon and actually, you know, instead of making phoning home to data centers all the time, we're now going right to the Cloud and getting some, some really great performance out of that. >> And, and, and the travel thing that you guys did that was came out of the innovation from the teams. >> Yeah. >> is there any other, other examples that popped out from you guys? >> Yeah. Well, I think another one is something that we call Agent on Demand. Agent on Demand is where you used it when you had to talk to an agent in the airport, you'd go get in line somewhere. And sometimes it was a long line, right? Because there's only two people there. And so the first thing we did was we made sure the technologies they used worked on a phone or an iPad. So now we weren't limited by the number of, of stations at the gate. The next thing we is that we made it QR code enabled. And now what customers can do is they can scan the QR code and they get a live agent, like a FaceTime call on their, on their phone. They can do it from anywhere from their seat at the gate or in line for a coffee, and they can solve their problem right there. And those agents, by the way, now maybe there's a snowstorm going on in Chicago, but the agents are in Houston where it's sunny. And so we can actually leverage the fact that those agents are there to help our customers. >> So you've got the user experience, you did some innovation. How about the operational things, I noticed when I traveled the United, the packaging's different ,the greetings are different. I get why all these operational impacts happened to the whole supply chain.(laughing) >> Yeah. Well, you know, the technology's great, but what makes you remember United are the people that you're going to interact with. And so we really focused on service for our, for our employees. And how do we give them information in the palm of their hand to, to treat you in a very personal way. We know that you flew last week and where you went. We know that you just made a million miles. And so we can give that information to our flight attendant and they can provide a really great experience. >> That experience is key. These days. One of the things that's been in short supply, during the pandemic is patience. And obviously you guys have to be very cognizant of that with some of the things that have happened across all the airlines and passengers not having the patience that they normally would have. >> Oh yeah. That is a real kudos to our flight attendants. And what we did with them, you know, wearing a mask is required on the aircraft and, you know, some folks don't like to be told what to do anywhere, right? And so people don't like that. Our flight attendants learned how to deescalate the situation and deal with it on the ground. So it's very simple. If you're not wearing a mask, flight attendant asked you nicely, you still don't put your mask on. They just give you a little card that says, by the way, if you don't put your mask on, this is going to be your last United flight. And the vast majority of customers put their masks on. So we have not seen some of that level of stress that's happened on some of other, other airlines. >> That's key. Cause it's been pretty rampant. But the fact that you're, you're making things much more accessible. And in real time, I think another thing we learned during the pandemic is that real time is no longer a nice to have. It's essential. We have this expectation as consumers, whether we're flying or we're buying something from an online retailer that we're going to be able to get whatever we want in the palm of our hand. >> Yeah. Well, you know what we like to say, we're very proud of our mobile app. We're very proud of it. But we like to say that are not comparing our mobile app to another airline mobile app. You're, you're comparing it to the last app you probably used. And that might've been the Amazon app. So we have to be as good as the Amazon app, but we have a lot of legacy technology behind it. And so we have really focused on that. >> Good, I want to ask you cause you're a Chief Digital Officer, because this comes up in a lot of our CUBE conversations and around the digital side is that obviously with the virtual now hybrid things, new innovations have happened. So I have to ask you what's changed for the better that's going to be around and what might not be around that you've learned from the pandemic, because these new things are emerging. New standards, new protocols, new digital experiences. What have you learned that's going to stay around and what kind of went away? >> Yeah. >> Well, I think nothing tells you about how important your customers are if you're standing in the middle of O'Hare and not seeing any. And that's what happened in April of 2020, when we actually, there was a day that year, that month that we had more pilots than passengers. It was just, you know, so you realize it's really all about the customer. And what we have to do is make sure that customers choose us. There might be less reasons to fly to certain places all the time, but when you do fly, we want you to pick United. And so it's got to be more than just where we fly. It's got to be the experiences you have with the people. And we have to use the technology to make it easier. I mean, Touchless, wasn't really a thing. QR codes are back. I mean, they were gone, right. And we have QR codes on everything now. Cause you want to get through that airport without having to touch anything, and you do that with your mobile app. >> Yeah. Great innovations. >> It is a great innovation. That contact list is key. You talk about QR cuts coming back. And just some of the things that we've, that we've, some of the silver linings and frankly there have been some the last 22 months or so, but being able to have that experience, that's tailored to me as a consumer. >> Right. I don't need to know what's under the hood enabling it. I just know I want to be able to make transactions or find whatever I need to in the palm of my hand, 24/7. >> Yeah. And you know, for airlines, it usually comes back to something went wrong and frankly, there's always something that going quite right. There's a, there's a weather delay somewhere or maybe your bag didn't get on the same flight you did. And so we want to give you transparency in that and control over what you can do. And so how make it, make it easier to rebook, make you understand what the situation is, be very transparent about it. And we even have something called Connection Saver. And what we do with that is we actually use real time data analytics. And what we do is we say, there's a person that's arriving late. And then we say with real-time weather, real-time connection data. We say, can we hold that flight for Lisa? And we, and we, yeah.(laughing) The worst thing is when that door closed, you run all the way through the airport and they closed the door. Right? We don't want to do, gate agents don't like doing that either. And so we use calculations that say, you know, the wind is blowing in the right direction. The pilots can make up the time. There isn't anybody on the other side, that's going to miss a connection. And so about 2000 times a day, we hold a connection for our customer. >> That's key. If you missed, sometimes just stay overnight. If you miss that connection. >> Especially on the last flight of the day we'll be, we'll be very generous because that doesn't do anybody any good. >> Well, great, great story. I love the keynote, Cloud has changed. I have to ask you this year at re:Invent, what's your observation on the Cloud as the cloud continues to expand, as Adam is talking about, how do you guys see the Cloud evolving for United? >> Well, you know, I, I think what's really impressive here is everybody is coming from every industry. It's not one or two industries that are here, are early adopters in the industry. It really is what you have to do to survive. But I probably would be remiss not to say that, which was really great was that there were two women on the, on the keynote stage and two men. So we were at 50 50 now there are 51% women in the world, but we'll take it. And I, in all seriousness, I do think that there is, there's a lot more diversity here and I think that's good. Not just for AWS. That's good for everybody. >> I couldn't agree more. That was one of the first things I noticed this morning when you took the keynote stage was a strong female leader before you even started telling the story. And that's something from an optics perspective. I know that Amazon is really keen on, but it's nice to hear from your perspective as well that there's, there's that diversity. There's also that thought diversity when you have different perspectives come into play because there's so many dynamics going on these days. But I have to ask you one question. We know we talked to, we, we, we talk about every company, these days being a data company, being a digital company needing to be, to be competitive. >> Right. Do you think of United, should, should we be thinking about United as a digital first company? >> Well, we, we, we connect people, right? And so we are physically moving people from one destination to another and they really want to get there. So we're not going to always be digital, but I would tell you that I often speak with our Chief Customer Officer and our Chief Operating Officer. And it's really hard for us to talk about anything without talking about technology or how it impacts the operation or how it impacts our customer. It's really, really meshing together for sure. >> Great stuff, Linda, thanks for coming on theCUBE. Really appreciate it. United Airlines, Chief Digital Officer on the main stage here at re:Invent and now on theCUBE. I'm John Furrier, Lisa Martin. You're watching theCUBE, the tech leader in event coverage. Thanks for watching. (upbeat music)
SUMMARY :
to theCUBE's coverage Hey, great to be here. but you know, pandemic and And so it changed, we went I mean, you talked about, of improvements across the And so the idea was no more what that means is that you that you guys gravitated and some of the things that we that you guys did that was came out And so the first thing we did was you did some innovation. We know that you flew last And obviously you guys have And the vast majority of in the palm of our hand. And that might've been the Amazon app. So I have to ask you what's And so it's got to be more And just some of the things that we've, in the palm of my hand, 24/7. And so we want to give you transparency in If you miss that connection. flight of the day we'll be, I have to ask you this year at re:Invent, It really is what you But I have to ask you one question. Do you think of United, And so we are physically moving Chief Digital Officer on the
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Scott Kinane, Lisa Chambers & Anand Gopalakrishnan, Kyndryl | AnsibleFest 2021
(upbeat music) >> Hello, welcome to theCUBE's coverage of AnsibleFest 2021 virtual; I'm John Furrier, your host of theCUBE. We've got a great power panel here from Kyndryl whose great company has spun out of IBM. IT services great, technology, great conversation. Scott Kinane, director of worldwide automation, Anand Gopalakrishnan, chief automation architect, love the title, from Kyndryl, and Lisa Chavez, automations architect from Kyndryl. Guys, thanks for coming on. Appreciate the conversation. Looking forward to it. >> Thanks John glad to be here. >> Thank you. >> Scott, we covered you guys at IBM Think 2021, the new name, everything's happening. The extreme focus, the tactical execution has been pretty much on cloud, cloud native automation. This is the conversation. Knowing how much has gone behind the new name, can you just take a minute to share, give us an update on who Kyndryl is and how that's going? >> Yeah, I'd love to. You know, as Kyndryl, we really have the privilege of being responsible for designing, building, managing, and modernizing, you know, the mission critical systems that the world depends on every day, you know? When our thousands of clients span every industry and are leaders in their industries, right? You run the mission critical application environments for, you know, seven of the 10 largest airlines, 28 of the top 50 banks, right? All the largest mobile providers. You know, most of the largest retailers out there, and so on and so forth, right? That these companies really trust us to ensure that their business operations are really flawlessly being run. And operating our scale, and with the quality that these clients demand, is only possible by doing enterprise strength automation. Right? It's only, you know, it's not only about reactive automation, but using intelligent automation so we can predict and prevent issues before they really become a problem. Right? And because of our intelligent approach to automation, our clients have a... you know, they get tremendous business benefits for it, right? Retailers can open stores faster because systems and services are deployed more efficiently, right? Banks ATM's right, we all depend on those day to day, you know. They're working when you need them with our automation behind the scenes. You know, healthcare systems are more robust and responsive because we monitor for potential breaks and prevent them before they occur, right. Data processing systems, right. We hear about breaches all the time, right? Our clients are more secure because their environments are checked into, are checked to ensure that security exposures are quickly discovered and intermediated, right? So like automation, orchestration, intelligence, driving the world's digital economy, right. If you ask what Kyndryl is it, you know, that's our DNA. And it's really what we do well. >> Yeah, what's interesting, I want to get you to just quick followup on that because the name implies kind of a fresh perspective, working together. There's a lot of shared experiences and that. And the new normal now is honestly with hybrid and virtual continuing, people are doing things differently. And I would like you, if you don't mind taking a minute to share about the automation environment that you guys are operating in, because it's a different approach, but the game is still the same. Right? (John and Scott laugh) You got to make sure that these things are scaling and people are working again. So it's a combination of people and technology, in a new equation. Take a minute to talk about that. >> Yeah, I'd love to. You know, and you're right, right; the game is really changing. And automation is really ingrained into, needs to be ingrained in the way everybody's approaching what they do day to day. And if you talk about automation, in a way it's really included in what we do in our BAU delivery operations, right. And we do it at a tremendous scale, right. Where we have, you know, millions of infrastructure components and applications managed with automation, right. We're going to talk a little bit about CACF here in a few minutes, right? We've got over half a million devices themselves boarded onto that, and we're running over 11 million automations on a month to month basis through that, through the, the Red Hat technology that that's built on, right. We've got RPA as a key part of our environment, running millions of transactions through that on a yearly basis, right. And our automation's really covering the entire stack, right? It's not just about traditional IT, but we cover public cloud, private cloud, hybrid, you know, network components, applications and business processes, right? You talked about people, right. Help desk, right. We cover automation to automate a lot of the help desk processes are happening behind the scenes; security and resiliency. And it's really about driving all that through, you know, not just prescriptive reactions, but you know, us using our experience; insights we have from our data lakes, and intel, and AI ops technologies, and really making proactive based decisions based on that to really help drive the value back for our clients and to ensure that they're operating the way they need to. >> Yeah, that systems mindset, outcome driven focus is unique. That's awesome, congratulations. And onto Lisa, we're going to get into the architect side of it, because you're seeing more and more automation at the center of all the conversation. Reminds me of the machine learning AI vibe a couple of years ago. It's like, oh yeah, everything's MLAI. Automation, now everything's automation. Anand, your title is chief automation architect, love that title. What do you do? Like, I mean, you're architecting more automation, are you? Could you take a minute to explain your role? I love the title. And automation is really the technology driving a lot of the change. What do you do? >> Thank you, John. So let me first thank you for allowing us to come and speak to you and inform here about what we have done using Ansible and the other Red Hat products. So Ansible is one of the many products that we have used within Red Hat to support the solution that we have deployed, Paul, as our automation community framework, right? So, Scott touched upon it a few minutes earlier in terms of what are we doing for our clients? How do we make sure that our client's environment is secure? How do we make sure that our client environment is available all the time? So that... Are the infrastructure services that we're providing for our clients has a direct impact for their clients. So this is where the implementation of automation using the products that we have from Red Hat has helped us achieve. And we'll continue, we will continue to expand on supporting that, right. So let me break this into two parts. One is from an infrastructure standpoint, how we have implemented the solution and scaled it in such a way that we can support the number of devices that Scott was referring to earlier, And also the number of clients that we have touched on. And the second part, I'll let my colleague Lisa talk about the application architecture and the application scalability that we have, right? So firstly, we touch on infrastructure. So if you look at the way we needed to establish a capability to provide support for our clients, we wanted to make sure our infrastructure is available all the time, right? That's very important. So, before we even basically say, hey, we're going to make sure that our client's infrastructure is available all the time or our client's infrastructure is secure. And also we provide, we are able to provide the automation services for the infrastructure service that we're providing, right? So the stack that we built was to support our solution to be truly cloud native. So we began with of course, using OCP, which is the OpenShift cloud platform that we have. We relied on Red Hat CoreOS, which is basically enabling the automation platform to be deployed as a true cloud native application; that can be scalable to not just within one country, but multiple countries. Supporting data privacy that we need to have, supporting the compliance parts of that we need to support, and scalable to support the half a billion devices that we are supporting today. Right? So essentially, if you look at what we have, is a capability enabled on the entire stack of the Red Hat products that we have. And we are able to focus on ensuring that we are able to provide the automation by gaining efficiencies, right? If you look at a lot of automations that we have it's about biggest in complexities, right? So just think about the amount of risk that we are removing, and the quality that we are assuring from the qualified and standardized changes that we are basically implementing. Or, just, the amount of risk that we are able to eliminate by removing thousands of manual labor hours as well. So if you look at the automation need, it's not just about efficiency of the removal of labor hours, but efficiency of providing standards and efficiency of providing the capabilities that support our clients, who their needs; i.e. making sure that their infrastructure is compliant, their infrastructure is secure, and their infrastructure is highly available all the time. So it just basically making sure that we are able to address what we call as day one and day two activities, while we are able to support their day two infrastructure services activities; i.e. right from ground up. Building the server, which is provisioning, doing some provisioning activities, and deploying applications, and basically supporting the applications once they are deployed. So look at the scale, we have quite a bit there. >> So, you got the cloud native platform... >> Hey, careful Anand... >> You've got the cloud native platform, right? Let me just summarize that; cloud native platform for scale. So that means you're aligning, and targeting, and working with people who will want to do cloud native applications. >> Absolutely. >> And they want fast speed. (John laughing) >> Yes, and they want... >> They want everything to go faster. And by the way, the compliance piece is super important because if you can take that away from them, for waiting for the answers from the compliance department or security department, then that's the flywheel. Is that what you're getting at? This is the trend? >> Absolutely. So I'm going to turn it over to Lisa, who's going to help us. >> Yeah >> Go ahead Lisa >> Lisa, weigh in on the flywheel here. (Lisa chuckles) >> Yeah. Sure, sure. Yeah. So, so one of the things that CACF allows us to do, right, and it's again, as Anand described, `it's a very robust, powerful infrastructure. Supports many, many clients as we run a lot of applications through this infrastructure. And we do things like run security health checks on all our client's servers, and process the data real time and get that data out to our teams to address issues almost immediately, right? Scott touched on the fact that we are monitoring incident data real time and taking automated actions to correct problems in the environment. These are just really, really powerful capabilities that we're able to offer. We also have other use cases, we do a lot of identity management, primary and secondary controls through the CACF infrastructure. So we're able to have one point of connectivity into our client's environments. It's agentless, right, so you set up one connection to their servers and we can do a whole lot of management of various things through this single automation platform. So... >> So I, so that just to call this up, this is actually very powerful. And first of all, you mentioned the CACF that's the cloud automation community framework. >> Yes, correct. >> Right. >> Okay, so that's the platform. (Lisa chuckles) >> Yes >> Okay, so now the platforms' there; and now talk about the advantages. Because the power here is this truly highlights the transformation of DevOps, infrastructure as code, and microservices, coming around the corner where the developer; And I know developers want to build security into the applications from day one and take advantage of new services as they come online. That is now one. That puts the pressure on the old IT teams, the old security teams, who have been the NoOps. No, you can't do or slow, are slower. This is a trend, this is actually happening. And this culture shift is happening. Could you guys weigh in on that because this is a really important part of this story. >> Yeah. I mean, I think, you know, if you go back, circa 2019 or so, right. You know, we were back then and we were recognized as a leader in the automation space by a lot of the analysts. But we kind of look at that culture change you were just talking about and look at, you know, how do we become more agile? How do we go faster and what we're doing, right. And then I'm working with Jason McKerr and the Red Hat's Ansible automation platform team. We kind of define this platform that Lisa and Anand are talking to, right. Wrapping together, the OpenShift and Ansible, and 3scale with, you know, our services platform with Watson, and, and, you know, it really gave us the ability to leverage two of our core capabilities, right? The first, you know, in order for us to go faster, was our community model, right? Our community experience, right? So we've got a large delivery community that's out there really experts in a lot of, experts in a lot of technologies and industries. And, and by putting this in place, it gave us a way to really leverage them more in that community model development, so they could create, and we can harvest more of the automation playbooks. A lot of the different use cases that Lisa was talking incident remediation, patch scanning and deployment, security compliance, checking and enforcement. You know, basically anything that needs to get done as part of our what we'd call day one or day two operations we do for a client, right. And Steve's approach really to, to do a lot of high quality automation and get to the point where we could get thousands of automation modules that our clients could, that we could use as a part of our, a part of our services we delivered to the client environments. And, you know, that type of speed and agility, and being able to kind of leverage that was something that wasn't there previously. It also gave us a way to leverage, I guess they are one of our other core capabilities, right; which is a systems integrator, right? So we were able to focus more, by having that core engine in place, we were able to form focus more on our integrator experience and integrate, you know, IBM technologies, ServiceNow, ScienceLogic, VMware, and many more, right to the engine itself. So you know, basically, you know, all the applications out there that the, the clients then depend on for their business environments integrate directly with them; so we could more seamlessly bring the automation to their, to their environments, right. So it really gave us both the, the ability to change our culture, have a community model in place that we didn't before and really leveraged that services integrator expertise that we bring to the table, and act really fast on behalf of our clients out there. >> That's great stuff. Lisa, Lisa if you don't mind, could you share your thoughts on what's different about the community platform, and because automation has been around for a while, you do a couple of times, you do something repetitive, you automate it. Automate it out of way, and that's efficiency. Anand was the one saying that. >> Yeah but within Kyndryl, we have a very strong community and we have very strong security guidelines around what the community produces and what we deliver to our clients, right? So, we give our teams a lot of flexibility, but we also make sure that the content is very secure; we do a lot of testing. We have very strong security teams that do actual physical, penetration testing, right. They actually could try and come in and break things. So, you know, we really feel good about, you know, not only do we give our teams the flexibility, but we also, you know, make sure that it's safe for our clients. >> How's the relationship with Ansible evolving? Because as Ansible continues to do well with automation; automations now, like in automation as code, if things are discoverable, reuse is a big topic in the community model. How is Ansible factoring into your success? >> So... So firstly, I want to break this again into two discussions, right? One is the product itself. And second is how we have collaborated very closely with our colleagues at Red Hat, right? So essentially it's the feedback that we get from our clients, which is then fed into our solution, and then from our solution, we basically say, does it meet what our client's requirements are? If it doesn't, then we work with our Red Hat colleagues and say, hey, you know, we need some enhancements to be made. And we've been, we've been lucky enough to work with our colleagues at Red Hat, very closely, where we have been able to make some core product changes to support our clients requirements, right. And that's very, very important in terms of the collaboration from, with Red Hat, from a, you know, from a client standpoint. That's number one. Number two, from a product standpoint, Ansible, and the use of Ansible itself, right? Or Ansible Tower as the automation hub that we've been using. So we began this with a very base product capability, which was through what we call event automation. That was our first. Then we said, no, I think we can certainly look at expanding this to beyond event automation. I.e. can we do, when we say event that is very typically BAU activities, day two activities. But then we said, can we, can we do day one, day two infrastructure services automation? We said yes, why not? And then we worked again with our colleagues at Red Hat, identifying opportunities to improve on those. And we basically enhanced the framework to support those additional use cases that we basically identified. And as a matter of fact, we are continually looking at improving as well. In terms of not just hey, using the base product as is, but also receiving that feedback, giving that feedback to our Red Hat colleagues, and then implementing it as we go. So that's the, that's the approach we have taken. >> And what's the other half of the subject? Split it in two, What's the other half? >> Yep. But the other half is the actual implementation itself. So we like, which is basically expanding the use cases to go from beyond event automation to back from building the server, to also patching compliance. And now we're actually looking at even what we call service requests automation. By this is we basically want to be able to say hey user, we want a specific action to be performed on a particular end point. Can we take it to that next level as well? So that's where we are basically looking at as we progress. So we're not done. I would say we're still at the beginning of expansion. >> Yeah. >> Well no, I totally agree. I think it's early days, and I think a lot of it's, you mentioned day two operations; I love that. Day zero, day one, day two. Does anyone want to take a stab at defining what day two operations is? (John laughing) >> Do you want to go? >> Well, I got the experts here. It's good to get the definitions out there. >> Absolutely. >> 'Cause day one you're provisioned, right? >> Day zero, you provision. >> Day zero you provision. >> So day zero they look at... Yeah, so day zero you look at what is the infrastructure, what's the hardware that's there. And then day one you do what we call post provisioning activities, configuring everything that we need to do, like deploying the middleware applications, making sure the applications are configured properly, making sure that our, you know, the operating systems that we need to have. Whether it is a base operating system or operating systems for supporting the containers that are basically going to be enabled, all those will need to be looked at, right? So that's day one. Then day two is business as usual. >> Everything breaks on day two. (everyone laughs) >> Although I... >> Day one's fun, everything's good, we got everything up and running. We stood it up, and day two it breaks; And like, you know it's his fault. >> Exactly. >> Who's fault is it? (everyone laughing) So if you look at the approach that we took was, we said, let's start with the day two, then get to day zero, right. So which time where we have lots of lessons learned as we go through. And that's the expansion of how we are looking at Ansible. >> Well this is, all fun aside. First of all, it's all fun to have, to have to have jokes like that; but the reality is that the hardened operational discipline required to go beyond day one is critical, right? So this is where we start getting into the ops side where security downtime, disruptive operations, it's got to be programmable. And by the way, automation is in there too. So which means that it's not humans it's software running. Right? So, edge is going to complicate the hell out of that too. So, day two becomes super important from an architecture standpoint. You guys are the architects; what's the strategy, what should people be doing? What, what, how should, because day one is fun. You get it up, stand it up. But then it starts getting benefit; people start paying attention. >> Yep. _ And then you need to scale it and harden it. What's the strategy? What should people do? >> Yeah. I mean, if you think about automation, right? It's not... oh, I should, I meant to say John, you know, if it breaks, it's always Anand's fault, always Anand's. (John, Lisa, and Anand laugh) Don't ask any of that. >> I agree. >> Exactly. Thank you, Lisa. (everyone laughing) But, but automate, you know, you know, automation in a lot of conversations, people talk about it as gaining efficiency. And you know, it's not just that, you know, Automation is about de-risking complexities. Right? Think about all the risk that's removed, you know, and quality assured from the codified and standardized changes, right. Think about all the risk removed from eliminating, you know, tens of thousands of manual labor hours that have to be done. And those various things, right, that get done. So, for, we talk about day two operations, what we're doing, getting more automation in there, you know, our focus is definitely how do we de-risk changes? How do we make it safer for the clients? How do we make it more secure for the clients? And how do we ensure that their business operations, you know, are operating at their peak efficiencies? >> Yeah. And as I mentioned, we really go above and beyond on the security. We have much, much, much automated testing. And we also have the penetration testing I was talking about, so. We take security very seriously. Yeah. >> Yeah. >> I think what's interesting about what you guys are doing with the platform is, it's cloud native. You start to see not just the replatforming, but the fun parts. When you start thinking about refactoring applications and benefits start to come out of nowhere; I go new benefits, new net, new use cases. So I think the outcomes side of this is interesting. A lot of people talk about, okay let's focus on the cost, but there's now net new positive, potentially revenue impact for your customers. This is kind of where the game changes a lot. What do you guys think about that; 'cuz that's, you know, you always have this argument with folks who are very cost centric, repatriated for getting off the cloud, or let's look at the net new opportunities that are going to be enabled by rapid programming, identifying new workflows, automating them, and creating value. >> Yeah. I mean, this is, you know, you're talking about the future where we're going, things that we do, you know, obviously getting more closer to, and being directly aligned with the DevSecOps teams that are out there. You talk about day two, you know, the closer we are to those guys, the better for, for us and everybody else that's going there, going forward. You know, and as you know, businesses keep returning to their pre COVID level levels, you know, automation gives the possibility and that ones that we were doing gives possibility for hopefully the clients to do more of that revenue capture, right. Being able to, you know, be ahead a little bit earlier, being able to stand up retail stores faster, right. Being able to deploy business-based applications that are, generating revenue for the clients at a you know, you know, at a moment's notice. Things like that are really possible with automation, and possible with the way we've done this solution with Red Hat and our clients, right. And I think we've got tons of benefits there. We're seeing, you know, we've got almost 900 clients supported on it today, right. You know Anand hit on, we've got half a million plus devices that are connected to this, right. And we're seeing things where, you know, the clients are, are, that are on this are, are getting results, you know, Something such as 61% of all tickets being resolved with no human intervention, you know, 84% of their entire service base server base is being checked automatically for security and compliance daily. And, and, you know, we could go through lots of those different metrics, but the, you know, the fact we can do that for our clients gives, gives through automation, gives, you know, our engineers, our delivery community, the ability to closely more closely work with the client to do those revenue generation activities; to help them capture more, more revenue in the market. >> We'll just put that in context, the scale and speed of what's happening with those numbers; I mean, it's significant. It's not like it's a small little test. That's like large scale. Scale's the advantage of cloud. Cloud is a scale game. The advantage is scaling and handling that scale. What's your thoughts? >> Absolutely. So if you basically, again, when we started this, we started small, right. In terms of the use cases that we wanted to tackle, the number of devices that we said we could basically handle, right. But then once we saw the benefits, the initial benefits of how quickly we were able to fix some of the problems from a day one day, two standpoint; or address some of the compliance and patching issues that we needed to look at, right. We, we quickly saw opportunities and said, how fast can we go? And in terms of, well, it's not just how fast can we go in terms of setting up our own infrastructure by you know, saying, hey, we are cloud native. I can just spin up another container and, you know, make sure that I can have another a hundred servers onboarded to support, or a hundred that network devices to be onboarded to support and so on, right. So it was also the scale from a automation standpoint, where we needed to make sure that our resources were skilled, to develop the automations as well. So the scale is not in terms of just the infrastructure, but the scale is also in terms of people that can do the automation in terms of, you know, providing the services for our infrastructure, right. So that's how we approached it. People and then an application and infrastructure. So that included providing education in, in Kyndryl today rose to about 11,000 people that we have trained on Ansible, the use of Ansible, and the use of Ansible Tower, and just even doing development of the playbooks using Ansible. That's a theme. if you look at, if you look at, it's not just infrastructure scale. It's infrastructure scale, application to be able to scale to that infrastructure, and people to be able to scale to what we're trying to do to support our clients as well. >> I think the people think is huge because you have a side benefit here as harmony, and the teams. You got cohesiveness that breeds peace, not war. (everyone laughs) >> Absolutely. >> That's between teams. >> If you look at the, you know, the words that we said; cloud automation, community framework. If you really break it down, right, it's a framework, but for who? It's for the community. >> Yeah. >> But, what are they doing? They're building automation. >> Yeah >> And that is what >> The Security team wants to, >> the cloud is about, right? >> The security team wants to, make the apps go faster, The apps want to be fast, they don't want to be waiting. Everything's about going faster; Pass, shoot, score, as they say in sports. But, but, okay, I love this conversation. I think it's going to be the beginning of a big wave. How do people engage and how do I get involved if I want to use the cloud automation community framework? What's the consumption side for, how do you guys push this out there, and how do people engage with you? >> Scott do you want to take that one? >> Yeah. I mean the, the easiest way is, you know, Kyndryl, you know, we're, we're out there. We're, coming forward with our company, a spin off from IBM, come engage with our sales reps, come engage with our, our outsourcing, our social risk management service delivery organizations, and, and, you know, happy to get them engaged, get them on board, and get them using the automation framework we've got in place. >> That's awesome. Great. Well, great stuff. Love the automation conversation. Automation and hybrid are the big, big trends that are never going to stop. It's going to be a hybrid world we live in. And the edge is exciting. It's got, you mentioned the edge; it's just more and more action. It's a distributed computing paradigm. I mean, it really the same. We've seen this movie before Anand. Yeah, in tech. So now it's automation. So great stuff. Lisa, thank you for coming on; I appreciate it. >> Thank you. >> Thanks. >> Thank you, John. >> Thank you, John. We have coverage for Ansible Fest 2021. Power panel breaking down automation with Kyndryl. The importance of community, the importance of cohesiveness with teams, but more importantly, the outcome, the speed of development and security. I'm John for theCUBE, thanks for watching. (upbeat music)
SUMMARY :
love the title, from Kyndryl, Scott, we covered you that the world depends And the new normal now is honestly Where we have, you know, a lot of the change. and the quality that we are assuring So, you got the You've got the cloud And they want fast speed. And by the way, the compliance So I'm going to turn it over to Lisa, Lisa, weigh in on the flywheel here. and get that data out to our teams So I, so that just to call this up, Okay, so that's the platform. and now talk about the advantages. the ability to change our culture, the community platform, the flexibility, but we also, in the community model. the feedback that we get from our clients, So we like, which is basically you mentioned day two Well, I got the experts here. making sure that our, you know, Everything breaks on day two. And like, you know it's his fault. And that's the expansion of And by the way, automation What's the strategy? to say John, you know, And you know, it's not And we also have the penetration testing that are going to be enabled the closer we are to those Scale's the advantage of cloud. the number of devices that we said and the teams. It's for the community. But, what are they doing? the beginning of a big wave. easiest way is, you know, And the edge is exciting. the importance of cohesiveness with teams,
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Red Hat AnsibleFest Panel 2021
(smooth upbeat music) >> Hello, everybody, John Walls here. Welcome to "theCUBE," in our continuing coverage of Ansible Fest 2021. We now welcome onto "theCUBE," three representatives from Red Hat. Joining us is Ashesh Badani. Who's the Senior Vice President of Products at Red Hat. Ashesh, thank you for joining us today. >> Thanks for having me, John. >> You bet. Also with us Stefanie Chiras, who is the Senior Vice President of the Platforms Business Group also at Red Hat. And Stefanie, how are you doing? >> Good, thanks, it's great to be here with you, John. >> Excellent, thanks for joining us. And last, but certainly not least, Joe Fitzgerald, who is the Vice President and General Manager of the Ansible Business Unit at Red Hat. Joe, good to see you today, thanks for being with us. >> Good to see you again John, thanks for having us. >> It's like, like the big three at Red Hat. I'm looking forward to this. Stefanie, let's just jump in with you and let's talk about what's going on in terms of automation in the hybrid cloud environment these days. A lot of people making that push, making their way in that direction. Everybody trying to drive more value out of the hybrid cloud environment. How is automation making that happen? How's it making it work? >> We have been focused at Red Hat for a number of years now on the value of open hybrid cloud. We really believe in the value of being able to give your applications flexibility, to use the best technology, where you want it, how you need it, and pulling all of that together. But core to that value proposition is making sure that it is consistent, it is secure and it is able to scale. And that's really where automation has become a core space. So as we continue to work our portfolio and our ecosystems and our partnerships to make sure that that open hybrid cloud has accessibility to everything that's new and relevant in this changing market we're in, the automation space that Ansible drives is really about making sure that it can be done in a way that is predictable. And that is really essential as you start to move your workloads around and start to leverage the diversity that an open hybrid cloud can deliver. >> When you're bringing this to a client, and Joe, perhaps you can weigh in on this as well. I would assume that as you're talking about automation, there's probably a lot of, successful head-nodding this way, but also some kind of this way too. There's a little bit of fear, right? And maybe just, they have these legacy systems, there's maybe a little distrust, I don't want to give away control, all these things. So how do you all answer those kinds of concerns when you're talking to the client about this great value that you can drive, but you got to get them there, right? You have to bring them along a bit. >> It's a great question, John, and look, everybody wants to get the hybrid cloud, as Stefanie mentioned. That journey is a little complicated. And if you had silos and challenges before you went to a hybrid cloud, you're going to have more when you got there. We work with a lot of customers, and what we see is this sort of shift from, I would call it low-level task automation to much more of a strategic focus on automation, but there's also the psychology of automation. One of the analysts recently did some research on that. And imagine just getting in your car and letting the car drive you down the street to work. People are still not quite comfortable with that level of automation, they sort of want to be able to trust, but verify, and maybe have their hands near the wheel. You couldn't take the wheel away from them. We see the same thing with automation. They need automation and a lot automation, or they need to be able to verify what it is doing, what they do, what it's going to do. And once they build that confidence, then they tend to do it at scale. And we're working with a lot of customers in that area. >> Joe, you're talking about a self-driving car, that'll never work, right? (laughs) You us bring an interesting point though. Again, I get that kind of surrendering control a little bit and Ashesh, I would assume in the product development world, that's very much your focus, right? You're looking for products that people, not only can use, but they're also comfortable with. That they can accept and they can integrate, and there's buy-in, not only on the engineering level, but also on the executive level. So maybe walk us through that product development, staging or phases, however you want to put it, that you go through in terms of developing products that you think people, not only need, but they'll also accept. >> I think that's absolutely right. You know, I think both Stefanie and Joe, led us off here. I talked about hybrid cloud and Joe, started talking about moving automation forward and getting people comfortable. I think a lot of this is, meeting customers where they are and then helping them get on the journey, right? So we're seeing that today, right? So traditional configuration management on premise, but at the same time, starting to think about, how do we take them out into the cloud, bringing greater automation to bear there. But so that's true for us across our existing customer base, as well as the new customers that we see out there. So doing that in a way that Joe talked about, right? Ensuring the trust, but verify is in play, is critical. And then there's another area which I'm sure we'll talk a little bit more about, right? Is ensuring that security implications are taken into account as we go through it. >> Well, let's just jump into security, that's one of the many considerations these days. About ensuring that you have the secure operation, you're doing some very complex tasks here, right? And you're blending multi-vendor environments and multi-domain environments. I mean you've got a lot, you're juggling a lot. So I guess to that extent, how much of a consideration is security and those multiple factors today, for you. And again, I don't know which one of the three of you might want to jump on this, but I would assume, this is a high priority, if not the highest priority, because of the headlines that security and those challenges are garnering these days. >> Well, there's the general security question and answer, right? So this is the whole, shift-left DevSecOps, sort of security concerns, but I think specific to this audience, perhaps I can turn over to Joe to talk a little bit about how Ansible has been playing in the security domain. >> Now, it's a great way to start, Ashesh. People are trying to shift left, which means move, sort of security earlier on in the process where people are thinking about it and development process, right? So we've worked with a lot of customers who were trying to do DevSecOps, right? And to provide security, automation capabilities during application build and deployment. Then on the operational side, you have this ongoing issue of some vulnerability gets identified, how fast can I secure my environment, right? There's a whole new area of security, orchestration, automation, or remediation that's involved, and the challenge people have is just like with networking or other areas, they've got dozens in some cases, hundreds of different systems across their enterprise that they have to integrate with, in order to be able to close a vulnerability, whether it's deploying a patch or closing a port, or changing firewall configuration, this is really complicated and they're being measured by, okay, there's this vulnerability, how fast can we get secure? And that comes down to automation, it has to. >> Now, Joe, you mentioned customers, if you would maybe elaborate a little bit about the customers that we've been hearing from on the stage, the virtual stage, if you will, at Ansible Fest this year and maybe summarize for our audience, what you're hearing from those customers, and some of those stories when we're talking about the actual use of the platform. >> Yeah, so Ansible Fest is our annual, automation event, right? For Ansible users. And I think it's really important to hear from the customers. We're vendors, we can tell you anything you want and try and get you to believe it. Customers they're actually doing stuff, right? And so, at Ansible Fest, we've got a great mix of customers that are really pushing the envelope. I'll give you one example, JP Morgan Chase. They're talking about how in their environment with focus over the past couple of years, they've now gotten to a level of maturity with automation, where they have over 50,000 people that are using Ansible automation. They've got a community of practice where they've got people in over twenty-two countries, right? That are sharing over 10,000 playbooks, right? I mean, they've taken automation strategically and embraced it and scaled it out at a level that most other organizations are envious of, right? Another one, and I'm not going to go through the list, but another one I'll mention is Discover, which sort of stepped back and looked at automation strategically and said, we need to elevate this to a strategic area for the company. And they started looking at across all different areas, not just IT automation, business process automation, on their other practices internally. And they're doing a presentation on how to basically analyze where you are today and how to take your automation initiatives forward in a strategic way. Those are usually important to other organizations that maybe aren't as far along or aren't on a scale of that motivation. >> Yeah, so Stefanie, I see you nodding your head and you're talking about, when Joe was just talking about assessment, right? You have to kind of see where are we, how mature are we on our journey right now? So maybe if you could elaborate on that a little bit, and some of the key considerations that you're seeing from businesses, from clients and potential clients, in terms of the kind of thought process they're going through on their journey, on their evolution. >> I think there's a lot of sort of values that customers are looking for when they're on their automation journey. I think efficiency is clearly one. I think one that ties back to the security discussion that we talked about. And I use the term consistency, but it's really about predictability. And I think I have a lot of conversations with customers that if they know that it's consistently deployed, particularly as we move out and are working with customers at the edge, how do they know that it's done the same way every time and that it's predictable? There's a ton of security and confidence built into that. And I think coming back to Joe's point, it is a journey providing transparency and visibility is step one, then taking action on that is then step two. And I think as we look at the customers who are on this automation journey, it's them understanding what's the value they're looking for? Are they looking for consistency in the deployments? Are they looking for efficiency across their deployments? Are they looking for ways to quickly migrate between areas in the open hybrid cloud? What is the value they're looking for? And then they look at how do they start to build in confidence in how they deliver that. And I think it starts with transparency. The next step is starting to move into taking action, and this is a space where Joe and the whole team, along with the community have really focused on pulling together things like collections, right? Playbooks that folks can count on and deploy. We've looked within the portfolio, we're leveraging the capabilities of this type of automation into our products itself with Red Hat enterprise Linux, we've introduced systems roles. And we're seeing a lot of by pulling in that Ansible capability directly into the product, it provides consistency of how it gets deployed and that delivers a ton of confidence to customers. >> So, Ashesh I mean, Stefanie was talking about, the customers and obviously developing, I guess, cultural acceptance and political acceptance, within the ranks there. Where are we headed here, past what know now in terms of the traditional applications and traditional automations and whatever. Kind of where is this going, if you would give me your crystal ball a bit about automation and what's going to happen here in the next 12-18 months. >> So what I'm going to do, John, is try to marry two ideas. So we talked about hybrid cloud, right? Stefanie started talking about joining a hybrid cloud. I'm going to marry automation with containers, right? On this journey of hybrid cloud, right? And give you two examples, both some successful progress we've been making on that front, right? Number one, especially for the group here, right? Check out the Ansible collection for Kubernetes, it's been updated for Python Three, of course, with the end-of-life for Python Two, but more important, right? It's the focus on improving performance for large automation tasks, right? Huge area where Ansible shines, then taking advantage of turbo mode, where instead of the default being a single connection to a Culebra API, for every request that's out there with turbo mode turned on, the API connection gets reused significantly and obviously improving performance. Huge other set of enhancements as well, right? So I think that's an interesting area for the Ansible community to leverage and obviously to grow. And the second one that I wanted to call out was just kind of the, again, back to this sort of your notion of the marriage of automation with containers, right? Is the work that's going on, on the front of the integration, the tight integration between Ansible as well as Red Hat's, advanced cluster management, right? Which is helping to manage Kubernetes clusters at scale. So now Red Hat's ACM technology can help our monthly trigger Ansible playbooks, upon key lifecycle actions that have happened. And so taking advantage of technologies like operators, again, core Kubernetes construct for the hybrid cloud environment. This integration between advanced cluster management and Ansible, allows for much more efficient execution of tasks, right? So I think that's really powerful. So wrapping that up, right? This world of hybrid cloud really can be brought together by just a tighter integration between working Ansible as well as the work that's going on on the container plant. >> Great, well, thank you. Ashesh, Stefanie, Joe, thank you all for sharing the time here. Part of our Ansible Fest coverage here, enjoy the conversation and continuous success at Red Hat. Thank you for the time today. >> Thank you so much John. >> Thank you. >> You bet. I'm joined here by three executives at Red Hat, talking about our Ansible Fest 2021 coverage. I'm John Walls, and you're watching "theCUBE." (bright music)
SUMMARY :
Who's the Senior Vice President of the Platforms Business to be here with you, John. of the Ansible Business Unit at Red Hat. Good to see you again in the hybrid cloud And that is really essential as you start and Joe, perhaps you can and letting the car drive but also on the executive level. on the journey, right? because of the headlines that security in the security domain. And that comes down to on the stage, the virtual And I think it's really important to hear and some of the key And I think coming back to Joe's point, in terms of the traditional applications for the Ansible community to for sharing the time here. I'm John Walls, and
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Ken Xie, Fortinet | Fortinet Security Summit 2021
>>from around the globe. >>It's the cube >>covering fortunate security summit brought to you by ford in it. >>Welcome back to the cubes coverage, affording that security summit at the ford championship here in napa. I'm lisa martin and I'm very pleased to welcome back to the cube kenzi founder and chairman and ceo affording that, ken. Welcome back to the program. >>Thank you is uh, we're happy to be here after almost two years and uh, >>I know it's great to see you in person. I was saying before we went live, I forgot how tall you are. So this is a great event. But I want you to talk to me a little bit about some of the amazing growth. The Fortinet has seen 500,000 customers close to 30% year on year growth continuing to post solid earnings stock is more than double this year. What are some of the things that you attribute this group to and what do you think in your opinion differentiates format? >>I think some of the more strategic long term investment we made started paying off like uh, we're still the only company actually develop basic chip which can making a huge computing power advantage compared to using software to all the security function computing Because security tend to need about like 1300 times more company in power to process the same data as a routing switching. So that's where for the network security definitely a chap, a huge advantage And we invested very early and take a long term and also a big investment and so far started paying off the other thing we also keeping a lot of innovation and the internal organic growth for the company instead of do a lot of acquisition and that's also started making all these different products integrate well ultimately to get well. And that's also driving a huge growth, not just that was security, but also we see the fabric also has global fast, >>interesting. So you're really keeping it organic, which is not common a lot of these days we see a lot of acquisitions, but one of the things, a lot of growth, another thing that we do know that's growing is the threat landscape I was mentioning before we went live that I spoke with Derek Manky a couple times this summer and John Madison and the global threat landscape report showing ransomware up nearly 11 times in the last year. Of course we had this rapid transition to work from home and all these devices on accessing corporate networks from home. Talk to me about some of the security challenges that you're helping customers deal with. >>I think during the pandemic, definitely you see a lot of security issues that come up because work from home with your remote access a lot of important information, a lot of important data there At the same time. The ransomware attacks studying like a mentioning 11 times compared to like one or two years ago all this driving all there's a new technology for security. So now you cannot just secure the board anymore. So you have a secure the whole infrastructure. Both internal to a lot of internal segmentation And also go outside security when like I see when the 5G. Connection and how to secure work from home and they trust their trust access environment all these drive a lot of security growth. So we see the yeah it's a it's a pretty healthy market >>it's definitely a healthy market that's one thing looking at it from that lens. What are some of the customer conversation? How have the customer conversations changed? Are you now talking with different levels and organizations security Being a board level conversation discussion and talk to me about how those conversations have evolved. >>Security now become very important part of I. T. And uh pretty much all top one top two on the 80 spending now and the same time what to work from home or some other uh definitely seeing the board level conversation right now because you can see if there's a security issue for the company the damage could be huge. Right? So that's where the secure awareness especially ransomware is very very huge And plus the supply chain issues some other attack on the infrastructure. So we see a lot of security conversation in the bowl level in the Ceo in the in the executive level now compared to before more I. T. Conversation. So it's to drive the huge awareness of security and that's also we see everybody citing concerns security now. >>But I'm sure I imagine that's across every industry. Yes. >>Yeah pretty much all the vertical right? And especially a lot of new area traditionally they don't have much security like some smb some consumer some traditional Ot IOT space now it's all security studying that very important for them now. >>So let's talk about, here we are. The security summit at the fortunate championship. Give me your perspective on the P. G. A. Ford in that relationship. >>Uh first I think it's a golf is also event sports especially during the epidemic that's probably become the most favorite spot. And for me also I'm a golfer for 30 years. Never market golfer but I love the sport on the other side we see sometimes it's uh working with a lot of a customer a lot of a partner they behave if we can combine some business and there was certain like activity especially outdoor that's also be great. And also helping Brandon and that's another way we can contribute back to the community. So they say hey then then that's that's the first time for us. We just love it gets going. >>It's great to be outdoors right at 40 minutes doing an event outdoors showing that yes you can do that safely. But also I also hear from some of your other team members that it's a very culturally synergistic relationship. The pgn format. >>Yes. Exactly. Yeah that's where we love this golf and especially working with a different partner and different partner and also all the team working together. So it's a team sport kind of on the other side it's all do and enjoy a combined working uh activity altogether. Everybody love it. >>Something that so many of us have missed Ken for the last 18 months or so. So we're at the security summit, there's over 300 technology leaders here. Talk to me about some of the main innovations that are being discussed. >>Uh definitely see security starting uh little covered whole infrastructure and uh especially in a lot of environment. Traditionally no security cannot be deployed like internal segmentation because internal network can be 10, 200 faster than the one connection. So it has to be deployed in the in the internal high speed environment whether inside the company or kind of inside the data center, inside the cloud on the other side, like a lot of one connection traditionally like whether they see one or the traditional like cuba more than the S E O. They also need to be combined with security and also in the zero trust access environment to really supporting work from home and also a lot of ot operation technology and a lot of other IOT space utility. All these different kind of like environment need to be supported, sometimes recognized environment. So we see security studying deport everywhere whether the new small city or the like connected car environment and we just see become more and more important. That's also kind of we studying what we call in a secure driven networking because traditionally you can see today's networking just give you the connectivity and speed so they treat everything kind of uh no difference but with security driven network and you can make in the networking decision move based on the security function, like a different application or different content, different user, different device, even different location, you can make a different kind of level decision so that we see is a huge demand right now can make the whole environment, whole infrastructure much secure. >>That's absolutely critical that pivot to work from home was pretty much overnight a year and a half ago and we still have so many people who are permanently remote, remote but probably will be permanently and a good amount will be hybrid in the future, some TBD amount. Uh and one of the challenges is of course you've got people suddenly from home you've got a pandemic. So you've got an emotional situation, you've got people multitasking, they've got kids at home trying to learn maybe spouses working, they're trying to do Everything by a video conferencing and collaboration tools and the security risks. There are huge and we've seen some of that obviously reflected in the nearly 11 x increase in ransomware but talk to me about what 14 announced yesterday with links is to help on that front in a considerable way. >>That's where we totally agree with you the work from home or kind of hybrid way to work in. Pretty much will become permanent. And that's where how to make a home environment more kind of supporting is a remote working especially like when you have a meeting, there are some other things going on in the whole activity and also sometimes data you access can be pretty important, pretty confidential. That's where whether in the zero trust environment or making the home connection more reliable, more secure. It's all very, very important for us. Uh, that's where we were happy to partner with Lynxes and some other partner here uh, to support in this hybrid working environment to make work from home more secure. And uh, as we see is a huge opportunity, >>huge opportunity and a lot of industries, I had the pleasure of talking with links to Ceo Harry do is just an hour or so ago and I asked him what are some of the vertical, since we know from a security and a ransomware perspective, it's just wide open. Right, Nobody's safe anymore from it. But what are some of the verticals that you think are going to be early adopters of this technology, government health care schools, >>I think pretty much all vertical start and see this work from home and it's very, very important for us. There's a few top vertical, traditionally finance service, uh, spend a lot of money healthcare, spend a lot of money on security. So they are still the same? We don't see that change March on the other side. A lot of high tech company, which also one of the big vertical for us now, I say maybe half or even more than half the employee they want to work for home. So that's also making they say uh they call home branch now, so it's just make home always just secure and reliable as a branch office and at the same time of Southern government and the sort of education vertical and they all started C is very, very important to do this, remote their trust access approach and the same time working with a lot of service providers to supporting this, both the D. N. A. And also the sassy approach. So we are only companies on the saturday company partner, a lot of IT service provider. We do believe long term of the service provider, they have the best location, best infrastructure, best team to supporting Sassy, which we also build ourselves. If customers don't have a service provider, we're happy to supporting them. But if they have a service provider, we also prefer, they go to service provider to supporting them because we also want to have a better ecosystem and making everybody like uh benefit has women's situation. So that's what we see is whether they trust no access or sassy. Very happy to work with all the partners to making everybody successful. >>And where our customers in that evolution from traditional VPN to Z T and a for example, are you seeing an acceleration of that given where we are in this interesting climate >>uh definitely because work from home is uh if you try to access use VPN, you basically open up all the network to the home environment which sometimes not quite secure, not very reliable. Right? So that's where using a Z T N A, you can access a certain application in a certain like environment there. And the same leverage ste when there's other huge technology advantage can lower the cost of the multiple link and balance among different costs, different connection and uh different reliability there. Uh it's a huge advantage, >>definitely one of the many advantages that reporting it has. So this afternoon there's going to be a, as part of the security summit, a panel that you and several other Fortinet execs are on taking part in A Q and a, what are some of the topics that you think are going to come up? And as part of that Q and >>A. I see for certain enterprise customer, definitely the ransomware attack, how to do the internal segmentation, how to securely do the remote access work from home. So we are very important For some service provider. We also see how to supporting them for the sassy environment and certain whole infrastructure security, whether the 5G or the SD went because everyone has a huge demand and uh it's a group over for us, we become a leader in the space. It's very very important for them. We also see uh like a different vertical space, Some come from healthcare, some from come from education. Uh they all have their own kind of challenge. Especially like there's a lot of uh oh T IOT device in healthcare space need to be secured and the same thing for the O. T. IOT space, >>Tremendous amount of opportunity. One thing I want to ask it, get your opinion on is the cybersecurity skills gap. It's been growing year, over year for the last five years. I know that just last week 14 that pledge to train one million professionals in the next five years, you guys have been focused on this for a while. I love that you have a veterans program. I'm the daughter of a Vietnam combat veterans. So that always warms my heart. But is that something, is the cybersecurity skills got something that customers ask you ken? How do you recommend? We saw this? >>Yes, we have been doing this for over 10 years. We have the program, we call the network secured expert program a different level. So we have 24 million people. We also commit a traditional million people because there's a huge shortage of the scale separate security expert there. So we do work in with over like a 4500 university globally at the same time. We also want to offer the free training to all the people interested, especially all the veterans and other Like even high school graduate high school student there and at the same time anyone want to learn several security. We feel that that's, that's very good space, very exciting space and very fast-growing space also still have a huge shortage globally. There's a 3-4 million shortage of skilled people in the space, which is a or fast growing space. And so we were happy to support all the train education with different partners at the same time, try to contribute ourselves. >>I think that's fantastic. Will be excited to see over the next five years that impact on that training one million. And also to see it to your point with how much the industry is changing, how much, how fast supporting that's growing. There's a lot of job opportunity out there. I think it was Sandra who said that I was talking to her this morning that there's no job security like cybersecurity. It's really true. If you think about it. >>Yeah, I totally agree. Yeah. Like remember a few years ago when we started the first time to do all this interview, I said, hey, it's a barber hot space now, let's get harder and harder, more people interested now. And I really thank you cube and you give all the support it all these years and we're happy to be here. >>Absolutely. It's our pleasure. Well, I know you are paired up. You said tomorrow with Phil Mickelson for the pro am. That's pretty exciting, ken. >>I'm not sure I'm a very good golfer, but I will try my best. >>You try your best. I'm sure it will be a fantastic experience. Thank you for having the cube here for bringing people back together for this event, showing that we can do this, we can do this safely and securely. And also what Fortinet is doing to really help address that cyber security skills gap and uh, really make us more aware of the threats and the landscape and how we, as individuals and enterprises can help sort to quiet that storm >>also will be happy to be here and also being honored to be part of the program at the same time. We also want to thank you a lot of partner model customer and join us together for this big PJ event and thank you for everyone. >>Absolutely. And you guys are a big partner driven organization. I'm sure the partners appreciate that, ken, Thank you so much. >>Thank you. Thank you lisa >>for kenzi. I'm lisa martin. You're watching the cue from the Fortinet security summit in napa valley. >>Yeah. Mhm
SUMMARY :
Welcome back to the cubes coverage, affording that security summit at the ford championship here in napa. What are some of the things that you attribute this group to and what do you think in your opinion differentiates format? And that's also driving a huge growth, not just that was security, but also we see the fabric a lot of acquisitions, but one of the things, a lot of growth, another thing that we do know that's growing is So you have a secure the whole infrastructure. What are some of the customer conversation? the executive level now compared to before more I. T. Conversation. But I'm sure I imagine that's across every industry. Yeah pretty much all the vertical right? So let's talk about, here we are. on the other side we see sometimes it's uh working with a lot of a It's great to be outdoors right at 40 minutes doing an event outdoors showing that yes you can do that safely. So it's a team sport kind of on the other side it's all do and Talk to me about some of the main innovations that are being discussed. So it has to be deployed in the That's absolutely critical that pivot to work from home was pretty much overnight a year and a half ago and we still That's where we totally agree with you the work from home or kind of hybrid way huge opportunity and a lot of industries, I had the pleasure of talking with links to Ceo Harry do is just I say maybe half or even more than half the employee they want to work for home. So that's where using a Z T N A, you can access a certain a, as part of the security summit, a panel that you and several other Fortinet execs are on We also see how to supporting them for the sassy environment and certain is the cybersecurity skills got something that customers ask you ken? So we do work in with over like a 4500 And also to see it to your point with how much the industry is changing, And I really thank you cube and you give for the pro am. and the landscape and how we, as individuals and enterprises can help sort to quiet that storm We also want to thank you a lot of partner model customer and join us And you guys are a big partner driven organization. Thank you lisa I'm lisa martin.
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Glenn Katz, Comcast | Fortinet Security Summit 2021
>> It's The Cube covering Fortinet Security Summit brought to you by Fortinet. >> Hey and welcome back to the cubes coverage of Fortinets championship series. Cybersecurity summit here in Napa valley Fortinet is sponsoring the PGA tour event, kicking off the season here, and the cubes here as part of the coverage. And today is cybersecurity day where they bring their top customers in. We got Glenn Katz SVP, general manager, Comcast Enterprise Solutions. Glenn, thanks for coming on The Cube. Thanks for taking time out of your day. - Thank you no This is great. This is great. >> Interviewer: Tell me to explain what you guys do in the Comcast business enterprise group. >> That's our Comcast business. We're a part of Comcast overall. I always like to explain what Comcast really is. If you look at Comcast, it's a technology innovation company by itself that happens to focus on communications and media type of, of markets, right? And if you look at the Comcast side there on the communication side, it's really everything residential with customers. Then there's the us Comcast business and we're the fastest growing entity over the last 15 years within Comcast. And we started in small business, voice, video, and data to small businesses. Then we moved up to provide fiber ethernet type of a transport to mid-market. And then my group started in 2014. And what we do is focus on managed services. It doesn't matter who the transport layer is for enterprise Fortune 1000 type companies. And then when you layer in all these managed wider network services. So that's my business unit. >> Interviewer: Well, we appreciate it we're a customer by the way in Palo Alto >> Glen: Oh great >> So give a shout out to you guys. Let's get into the talk you're giving here about cybersecurity, because I mean, right now with the pandemic, people are working at home. Obviously everyone knows the future of work is hybrid now you're going to see more decentralized defy and or virtual spaces where people are going to want to work anywhere and businesses want to have that extension, right? What people are talking about, and it's not new, but it's kind of new in the sense of reality, right? You've got to execute. This is a big challenge. >> Glen: It is - What's your thoughts on that, >> Well it's a big challenge. And one of the things that I'll try to, I'll speak to this afternoon here, which is at least from the enterprise perspective, which includes the headquarters, the enterprise, the branch locations, the digital commerce, everywhere else, commerce is being done. It's not just at a store anymore. It's everywhere. Even if you only have a store and then you have the remote worker aspect. I mean, they do that to your point earlier. We're not in that fortress sort of security mentality anymore. There's no more DMZs it's done. And so you've got to get down to the zero trust type of network architecture. And how do you put that together? And how does that work? Not just for remote workers that have to access the enterprise applications, but also for simple, you know, consumers or the business customers of these, of these enterprises that have to do business from over the phone or in the store. >> Interviewer: What are the some of the challenges you hear from your customers, obviously, business of the defend themselves now the, the, the attacks are there. There's no parameters. You mentioned no fortress. There's more edge happening, right? Like I said, people at home, what are the top challenges that you're hearing from customers? >> So the biggest challenge, and this is, I would think this is, this is mostly focused on the enterprise side of it is that the is two interesting phenomenons going on. This is sort of beginnings before the pandemic. And then of course the pandemic, the role of the CIO has been elevated to now, they have a real seat at the table. Budgets are increasing to a point, but the expertise needed in these, in these it departments for these large enterprises, it's, it's impossible to do what you were just talking about, which is create a staff of people that can do everything from enterprise applications, e-commerce analytics, the network. How do you secure that network all the way down to the end users? Right? So it's that middle portion. That's the biggest challenge because that takes a lot of work and a lot of effort. And that's where folks like Comcast can come in and help them out. That's their biggest challenge. They can handle the enterprise, they can handle the remote workers. They can handle their own applications, which are continually trying to be, you know, have to be it's competitive out there. It's that middle area, that communications layer that their challenged with. >> Interviewer: Yeah. And John Madison's EVP, CMO Ford. It's always talking about negative unemployment in cybersecurity. Nevermind just the staff that do cyber >> Glen: That's exactly right, that's given. If you're a business, you can't hire people fast enough and you might not have the budget for you want to manage service. So how do you get cyber as a service? >> Glen: Well, so it's even bigger than that. It's not just the cyber as a service because it's now a big package. That's what SASE really is SASE is Secure Access Service Edge. But think of it where I think of it is you've got remote users, remote workers, mobile apps on one side, you've got applications, enterprise or commercial that are now moved into different cloud locations. And in the middle, you've got two real fundamental layers, the network. And, and that includes uh, the actual transport, the software defined wide area, networking components, everything that goes with that, that's the network as a service. And then you've got the secure web gateway portion, which includes everything to secure all the data, going back and forth between your remote laptop, the point of sales. And let's say the cloud based applications, right? So that's really the center stage right there. >> Interviewer: And the cloud has brought more service at the top of the stack. I mean, people thought down stack up stack is kind of like a geeky terms. You're talking about innovation. If you're down stack with network and transport, those are problems that you have to solve on behalf of your customers And make that almost invisible. And that's your job >> That's our job. That's our job is to service provider What's interesting is though back in the day, I mean, when, I mean, back in the day, it could have been 10 years ago in 20. You really, you know, you had stable networks, they were ubiquitous, they were expensive and they were slow. That's kind of the MPLS legacy TDM. Yeah. So you just put them in and you walked away and you still did all your enterprise. You still did all of your applications, but you had your own private data centers. Everything was nicer. It was that fortress mentality right now. It's different. Now everybody needs broadband. Well guess what? Comcast is a big company, but we don't have broadband everywhere. ATT doesn't have it. Verizon doesn't have it Charter doesn't have it. Right. So you need, so now to think about that from enterprise, I'm going to go, I'll give you an example. All of our customers to fulfill a nationwide network, just for the broadband infrastructure, that's, you know, redundant. If you want to think of it that way we, we source probably 200 to 300 different providers to provide an ubiquitous network nationwide for broadband. Then we wrap a layer of the SD wan infrastructure for that, as an example, over the top of that, right? You can't do that by yourself. I mean, people try and they fail. And that's the role of a managed service provider like us is to pull all that together. Take that away. We have that expertise. >> Interviewer: I think this is a really interesting point. Let's just unpack that just for a second. Yeah. In the old days, we want to do an interconnect. You had an agreement. You did, you have your own stuff, do an interconnected connect. >> Glen: Yep. >> Now this, all this mishmash, you got to traverse multiple hops, different networks. >> Glen: That's right >> Different owners, different don't know what's on that. So you guys have to basically stitch this together, hang it together and make it work. And you guys put software on the top and make sure it's cool is that how it works? >> Glen: Yeah. Software and different technology components for the SD wan. And then we would deliver the shore and manager all that. And that's, that's where I really like what's happening in the industry, at least in terminology, which is they try, you have to try to simplify that because it's very, very complicated, but I'm going to give you the network as a service mean, I'm going to give you all the transport and you have to don't have to worry about it. I'm going to rent you the, the SD wan technology. And then I'm going to have in my gateways all these security components for a firewall as a service, zero trust network access, cloud brokerage services. So I will secure all of your data as you go to the cloud and do all of that for you. That's really what we, that's what we bring to the table. And that's what is really, really hard for enterprises to do today. Just because they can't, the expertise needed to do that is just not there. >> Interviewer: Well, what's interesting is that first you have to do it now because the reality of your business now is you don't do it. You won't have customers, but you're making it easier for them. So they don't have to think about it. - [Glen] That's right. >> But now you bring in hybrid networking hybrid cloud, they call it or multi-cloud right. It's essentially a distributed computing and essentially what you're doing, but with multiple typologies, >> Glen: that's right. >> Interviewer: I got an edge device. - [Glen] That's right. If I'm a business. - [Glen] That's right. >> That's where it could be someone working at home >> Glen: That's right. - Or it could be my retail >> Or whatever it could be. So edge is just an extension of what you guys already do. And is that right? Am I getting that right? >> Glen: Yeah that's exactly right. And, and, but the point is, is to make it economic and to make it really work for the end user. If you're a branch, you may have a, a application that's still being run via VPN, but you also need wifi internet for your customers because you want to use your mobile device. They've entered into your store and you want to be able to track that right. And push something to them. And then you've got the actual store applications could be point of sales could be back of house comparing that's going up to AWS. Azura whatever. Right. And that all has to be, it all has to come from one particular branch and someone has to be able to manage that capability. >> Interviewer: It's funny, - Its so different >> Interviewer: just as you're talking, I'm just thinking, okay. Facial recognition, high, high bandwidth requirements, >> Glen: Huge high bandwidth requirements >> Processing at the edge becomes huge. >> Glen: It does. >> So that becomes a new dynamic. >> Glen: It does. It's got to be more dynamic. It's not a static IP end point. >> Glen: Well, I'll give you another an example. Let's say it's, it seems silly, but it's so important from a business perspective, your quick service restaurant, the amount of digital sales from applications are just skyrocketing. And if you yourself, and particularly in the pandemic, you order something, or that goes up to the cloud, comes back through, goes to the point of sales. And then the, the back of house network in a particular restaurant, if that doesn't get there, because one line of you only have one internet connection and it's down, which sometimes happens, right? You lose business, you lose that customer. It's so important. So what's being pushed down to the edge is, you know, reliable broadband hybrid networks, where you have a primary wire line and a secondary wire line, maybe a tertiary wireless or whatever. And then a box, a device that can manage between those two so that you can keep that 99.9, 9% availability at your branch, just for those simple types of applications. >> Interviewer: You know Glenn, you as you're talking most people, when we talk tech, like this is mostly inside the ropes, Hey, I can get it. But most people can relate with the pandemic because they've ordered with their phone on - [Glen] Exactly right >> With the QR code. - [Glen] That's exactly right >> They see the menu - [Glen] That's right >> They get now what's happening - [Glen] That's right that their phone is now connected to the service. >> Glen: That's right >> This is not going away. The new normal. >> Glen: No, it's absolutely here. And what I've seen are there are many, many companies that already knew this and understood this pre pandemic. And they were, they had already changed their infrastructure to really fit what I was calling that network as a service in the SASE model, in different ways. Then there were a bunch that didn't, and I'm not going to name names, but you can look at those companies and you can see how they're, they're struggling terribly. But then there was this. Now there's a, a much bigger push and privatization again, see, I was sending, Hey, I asked for this before. It's not like the CIO didn't know, but management said, well, maybe it wasn't important. Now it is. And so you're seeing this actual amazing surge in business requests and requirements to go to the model that we're all talking about here, which is that SASE type of implementation high-speed broadband. That's not going away for the same reason. And you need a resilient network, right? Yes. >> Interesting. Best practice. Let's just take that advice to the, to the audience. I want to get your thoughts because people who didn't do any R and D or experimentation prior to the pandemic, didn't have cloud. Wasn't thinking about this new architecture got caught flat-footed. -Exactly. >> And they're hurting and or out of business. >> Correct. >> If people who were on the right side of that took advantage as a tailwind and they got lifts. >> That's exactly right. >> So what is the best practice? How should a business think about putting their toe in the water a little bit or jumping in and getting immersed in the new, new architecture? What advice would you give? Because people don't want to be in the wrong side of history. >> No, they don't. >> What's your guy's best practice? >> I may sound biased, but I'm really not trying to be biased. And this'll be some of the I'll speak about here later today. You have to try it. You, as the end user, the enterprise customer, to, to fulfill these types of needs, you've got to really probe your managed service providers. You've got to understand which ones, not just can give you a nice technology presentation and maybe a POC, but who's going to be there for the longterm who has the economic wherewithal to be able to give the resources needed to do what I was talking about, which is you're going to outsource your entire network to me and your sh, and a good portion of your security for the network to a service provider. that service provider has to be able to provide all that has to be able to have the financial capabilities, to be able to provide you with an operating type of model, not you have to buying equipment all the time. That service provider has to be able to have teams that can deliver all of that 200 to 300 different types of providers aggregate all that, and then be there for day two. Simple thing. Like if you know, most companies, if you're not a really large location, you can't afford to, you know, double types of routers that are connected. And if one fails you have fail over, right, most of them will have one router and they'll have, but they'll have two backup paths. Well, what happens is that router or switch, single switch fails? You need to have a meantime to repair a four hours. I mean, that's kind of basic and well do that. How do you do that? You've got to have depots around the entire country. These are the types of questions that any enterprise customers should be probing their managed service provider, right? It's not just about the technology. It's about how can you deliver this and assure this going forward. >> And agility too cause when, if, if things do change rapidly, being agile... >> Exactly >> means shifting and being flexible with your business. >> That's exactly right. And that's important. That's a really important question. And the agility comes from this financial agility, right? Like new threat, new box. I want, I want this old one. I'm going to upgrade to a different type of service. The service providers should be able to do that without me having to force you to go get some more CapEx and buy some more stuff. Cause that's number one. But the other agility is every enterprise is different. Every enterprise believes that its network is the only network in the world and they have opinions and they've tested different technologies. And you're going to have to adapt a little bit to that. And if you don't, you're not going to get out of this. >> It's funny. The old days non-disruptive operations was like a benefit, we have non-disrupt- now it's a table stakes. You can't disrupt businesses. - You can't. You can't at the branch at the remote worker. If you're on a zoom call or whatever, or you're on a teams call, we've all been there. We're still doing it. If it breaks in the middle of a presentation to a customer that's problem. >> Glenn thanks for coming on the cube with great insight. >> Oh great. This was fun. >> Are you exciting and plays golf? You're going to get out there on the range? >> I played, I played golf a lot when I was younger, but I haven't. And so I have a few other things I do, but I guess I'm going to have to learn now that we're also a sponsor of PGA, so yeah, for sure. >> Great. Well, great to have you on - All right thank you and great talk. Thanks for coming on and sharing your insight. >> This was great. I appreciate okay. >> Keep coverage here. Napa valley with Fortinet's Cybersecurity Summit as part of their PGA tour event, that's happening this weekend. I'm John for the Cube. Thanks for watching.
SUMMARY :
brought to you by Fortinet. and the cubes here as in the Comcast business enterprise group. And if you look at the So give a shout out to you guys. do that to your point earlier. you hear from your customers, is that the is two interesting just the staff that do cyber So how do you get cyber as a service? And in the middle, those are problems that you have to solve And that's the role of a managed did, you have your own stuff, you got to traverse multiple And you guys put software on the top but I'm going to give you the that first you have to do it now But now you bring in hybrid - [Glen] That's right. Glen: That's right. of what you guys already do. And that all has to be, Interviewer: just as you're talking, It's got to be more dynamic. to the edge is, you know, is mostly inside the ropes, With the QR code. connected to the service. This is not going away. And you need a resilient network, right? prior to the pandemic, And they're hurting the right side of that took to be in the wrong side of for the network to a service provider. And agility too cause when, flexible with your business. having to force you to go get You can't at the branch the cube with great insight. This was fun. but I guess I'm going to Well, great to have I appreciate okay. I'm John for the Cube.
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Vasanth Kumar, MongoDB Principal Solutions Architect | Io-Tahoe Episode 7
>> Okay. We're here with Vasanth Kumar who's the Principal Solutions Architect for MongoDB. Vasanth, welcome to "theCube." >> Thanks Dave. >> Hey, listen, I feel like you were born to be an architect in technology. I mean, you've worked for big SIs, you've worked with many customers, you have experience in financial services and banking. Tell us, the audience, a little bit more about yourself, and what you're up to these days. >> Yeah. Hi, thanks for the for inviting me for this discussion. I'm based out of Bangalore, India, having around 18 years experience in IT industry, building enterprise products for different domains, verticals, finance built and enterprise banking applications, IOT platforms, digital experience solutions. Now being with MongoDB nearly two years, been working in a partner team as a principal solutions architect, especially working with ISBs to build the best practices of handling the data and embed the right database as part of their product. I also worked with technology partners to integrate the compatible technology compliance with MongoDB. And also worked with the private cloud providers to provide a database as a service. >> Got it. So, you know, I have to Vasanth, I think Mongo, you kind of nailed it. They were early on with the trends of managing unstructured data, making it really simple. There was always a developer appeal, which has lasted and then doing so with an architecture that scales out, and back in the early days when Mongo was founded, I remember those days, I mean, digital transformation, wasn't a thing, it wasn't a buzz word, but it just so happens that Mongo's approach, it dovetails very nicely with a digital business. So I wonder if you could talk about that, talk about the fit and how MongoDB thinks about accelerating digital transformation and why you're different from like a traditional RDBMS. >> Sure, exactly, yeah. You had a right understanding, let me elaborate it. So we all know that the customer expectation changes day by day, because of the business agility functionality changes, how they want to experience the applications, or in apps that changes okay. And obviously this yields to the agility of the information which transforms between the multiple systems or layers. And to achieve this, obviously the way of architecting or developing the product as completely a different shift, might be moving from the monolith to microservices or event-based architecture and so on. And obviously the database has to be opt for these environment to adopt these changes, to adopt the scale of load and the other thing. Okay. And also like we see that the common, the protocol for the information exchange is JSON, and something like you, you adopt it. The database adopts it natively to that is a perfect fit. Okay. So that's where the MongoDB fits perfectly for billing or transforming the modern applications, because it's a general purpose database which accepts the JSON as a payload and stores it in a BSON format. You don't need to be, suppose like to develop any particular application or to transfer an existing application, typically they see the what is the effort required and how much, what is the cost involved in it, and how quickly I can do that. That's main important thing without disturbing the functionality here where, since it is a multimodal database in a JSON format, you don't easily build an application. Okay? Don't need a lot of transformation in case of an RDBMS, you get the JSON payload, you transform into a tabular structure or a different format, and then probably you build an ORM layer and then map it and save it. There are lot of work involved in it. There are a lot of components need to be written in between. But in case of MongoDB, what they can do is you get the information from the multiple sources. And as is, you can put it in a DB based on where, or you can transform it based on the access patterns. And then you can store it quickly. >> Dave: Got it. And I tell Dave, because today you haven't context data, which has a selected set of information. Probably tomorrow the particular customer has more information to put it. So how do you capture that? In case of an RDBMS, you need to change the schema. Once you scheme change the schema, your application breaks down. But here it magically adopts it. Like you pass the extra information, it's open for extension. It adopts it easily. You don't need to redeploy or change the schema or do something like that. >> Right. That's the genius of Mongo. And then of course, you know, in the early days people say, oh, you know, Mongo, it won't scale. And then of course we, through the cloud. And I follow very closely Atlas. I look at the numbers every quarter. I mean, overall cloud adoption is increasing like crazy, you know, our Wiki Bon analyst team. We got the big four cloud vendors just in IAS growing beyond a 115 billion this year. That's 35% on top of, you know, 80-90 billion last year. So talk more about how MongoDB fits with the cloud and how it helps with the whole migration story. 'Cause you're killing it in that space. >> Yeah. Sure. Just to add one more point on the previous question. So for continuously, for past four to five years, we have been the number one in the wanted database. >> Dave: Right Okay. That that's how like the popularity is getting done. That's how the adoption has happened. >> Dave: Right. >> I'm coming back to your question- >> Yeah let's talk about the cloud and database as a service, you guys actually have packaged that very nicely I have to say. >> Yeah. So we have spent lot of effort and time in developing Atlas, our managed database as a service, which typically gives the customer the way of just concentrating on their application rather than maintaining and managing the whole set of database or how to scale infrastructure. All those things on work is taken care. You don't need to be an expert of DB, like when you are using an Atlas. So we provide the managed database in three major cloud providers, AWS, GCP, and Azure, and also it's a purely a multicloud, you know, like you can have a primary in AWS and you have the replicated nodes in GCP or Azure. It's a purely multicloud. So that like, you don't have a cloud blocking. You feel that, okay, your business is, I mean, if this is the right for your business you are choosing the model, you think that I need to move to GCP. You don't need to bother, you easily migrate this to GCP. Okay. No vendor lock in, no cloud lock in this particular- >> So Vasanth, maybe you could talk a little bit more about Atlas and some of the differentiable features and things that you can do with Atlas that maybe people don't know about. >> Yeah, sure Dave like, Atlas is not just a manage database as a service, you know, like it's a complete data platform and it provides many features. Like for example, you build an application and probably down the line of three years, the data which you captured three years back might be an old data. Like how do you do it? Like there's no need for you to manually purge or do thing. Like we do have an online archival where you configure the data. So that like the data, which is older than two years, just purge it. So automatically this is taken care. So that like you have hot data kept in Atlas cluster and the cold data moved up to an ARKit. And also like we have a data lake where you can run a federated queries . For example, you've done an archival, but what if people want to access the data? So with data lake, what it can do is, on a single connection, you can fire a- you can run a federated queries both on the active and the archival data. That's the beauty, like you archive the data, but still you can able to query it. And we do also have a charts where like, you can build in visualization on top of the data, what you have captured. You can build in graphs or you can build in graphs and also embed these graphs as part of your application, or you can collaborate to the customers, to the CXOs and other theme. >> Dave: Got it. >> It's a complete data platform. >> Okay. Well, speaking of data platform, let's talk about Io-Tahoe's data RPA platform, and coupling that with Mongo DB. So maybe you could help us understand how you're helping with process automation, which is a very hot topic and just this whole notion of a modern application development. >> Sure. See, the process automation is more with respect to the data and how you manage this data and what to derive and build a business process on top of it. I see there are two parts into it. Like one is the source of data. How do you identify, how do you discover the data? How do you enrich the context or transform it, give a business context to it. And then you build a business rules or act on it, and then you store the data or you derive the insights or enrich it and store it into DB. The first part is completely taken by Io-Tahoe, where you can tag the data for the multiple data sources. For example, if we take an customer 360 view, you can grab the data from multiple data sources using Io-Tahoe and you discover this data, you can tag it, you can label it and you build a view of the complete customer context, and use a realm web book and then the data is ingested back to Mongo. So that's all like more sort of like server-less fashion. You can build this particular customer 360 view for example. And just to talk about the realm I spoke, right? The realm web book, realm is a backend APA that you can create on top of the data on Mongo cluster, which is available in addclass. Okay. Then once you run, the APS are ready. Data as a service, you build it as a data as a service, and you fully secure APIs, which are available. These APS can be integrated within a mobile app or an web application to build in a built in modern application. But what left out is like, just build a UI artifacts and integrate these APIs. >> Yeah, I mean we live in this API economy companies. People throw that out as sort of a buzz phrase, but Mongo lives that. I mean, that's why developers really like the Mongo. So what's your take on DevOps? Maybe you could talk a little bit about, you know, your perspective there, how you help Devs and data engineers build faster pipelines. >> Yeah, sure. Like, okay, this is the most favorite topic. Like, no, and it's a buzzword along, like all the DevOps moving out from the traditional deployment, what I learned online. So like we do support like the deployment automation in multiple ways okay, and also provide the diagnostic under the hood. We have two options in Mongo DB. One is an enterprise option, which is more on the on-prem's version. And Atlas is more with respect to the cloud one manage database service. Okay. In case of an enterprise advanced, like we do have an Ops manager and the Kubernetes operator, like a Ops manager will manage all sort of deployment automation. Upgrades, provides your diagnostics, both with respect to the hardwares, and also with respect to the MongoDB gives you a profiling, slow running queries and what you can get a context of what's working on the data using that. I'm using an enterprise operator. You can integrate with existing Kubernetes cluster, either in a different namespace on an existing namespace. And orchestrate the deployment. And in case of Atlas, we do have an Atlas-Kubernetes operator, which helps you to integrate your Kubernetes operator. And you don't need to leave your Kubernetes. And also we have worked with the cloud providers. For example, we have we haven't cloud formation templates where you can just in one click, you can just roll out an Atlas cluster with a complete platform. So that's one, like we are continuously working, evolving on the DevOps site to roll out the might be a helm chart, or we do have an operator, which has a standard (indistinct) for different types of deployments. >> You know, some really important themes here. Obviously, anytime you talk about Mongo, simplicity comes in, automation, you know, that big, big push that Io-Tahoe was making. What you said about data context was interesting because a lot of data systems, organizations, they lack context and context is very important. So auto classification and things like that. And the other thing you said about federated queries I think fits very well into the trend toward decentralized data architecture. So very important there. And of course, hybridisity. I call it hybridisity. On-prem, cloud, abstracting that complexity away and allowing people to really focus on their digital transformations. I tell ya, Vasanth, it's great stuff. It's always a pleasure chatting with Io-Tahoe partners, and really getting into the tech with folks like yourself. So thanks so much for coming on theCube. >> Thanks. Thanks, Dave. Thanks for having a nice discussion with you. >> Okay. Stay right there. We've got one more quick session that you don't want to miss.
SUMMARY :
Okay. We're here with Vasanth Kumar you have experience in of handling the data and and back in the early days And then you can store it quickly. So how do you capture that? And then of course, you know, on the previous question. That's how the adoption has happened. you guys actually have So that like, you don't So Vasanth, maybe you could talk the data which you So maybe you could help us and then you store the data little bit about, you know, and what you can get a context And the other thing you discussion with you. that you don't want to miss.
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Andy Harris, Osirium | Postgres Vision 2021
(upbeat music) >> From around the globe, it's theCUBE. With digital coverage of Postgres Vision 2021 brought to you by EDB. >> Well, good day, everybody. John Walls here on theCUBE. We continue our coverage here at Postgres Vision in 2021. Talking today with Andy Harris, who is the Chief Technology Officer at Osirium, a leader in the Privileged Access Management Space, and Andy, good day to you. Thanks for joining us here on theCUBE. >> Good morning to you and good afternoon, yes. >> That's right. Joining us from overseas over in England, we're on this side of the big pond, but nonetheless, we're joined by the power of Zoom. So again, thanks for the time. Andy, for those who aren't familiar who are watching about Osirium, share a little bit about your various service levels of what you provide, the kind of solutions you provide, and how you've achieved a great success in this space. >> Okay. I know these things, mine will be boring. So I'll just put a little slide up now, which is the minimum I think I can get away with which is that we're all about managing privilege. So that's privileged at the endpoint, Privileged Access Management, and Privileged Process Automation. So wherever a CIS admin has to do something on a machine that needs privilege, we like to be involved. Obviously, we like to be able to delegate all the way down to the business functions with Privileged Process Automation and with the EDB or the BDR part of that functionality in EDB that really fits in to our Privileged Access Management. So what I'll do just to take you away from our product. So I'll just quickly show you a slide of the architecture, which is as simple as we have these nodes. If you like the running ADB BDR and they can perform log-ins to a target device using privileged credentials, which we control when we might be really long up to about 128 characters. >> So Andy, if you would, I think you had put together a little show and tell you a demonstration for how when these systems are perhaps under siege if you will. That there are ways in which obviously you've developed to counter this and to be able to continue secure communications, which in the privilege assets world as you know is paramount. >> Yes, indeed. So I'll show you another slide, which gives you a kind of a overview of everything that's going on and you're going to see a little demonstration of two nodes here that has the BDL technology on and they can make these logins, and we have these characters, Bob and Allison. I've just noticed how it marks in department turn Alice to Allison. they should really be Alice because you get Bob, Alice, Carol, Dave, which are the standard encryption users. And what we're going to do is we're going to demonstrate that you can have breaks in the network. So I'm just sharing the network breaks slide. I'm showing the second network break slide. And then we have this function that we've built which we're going to demonstrate for you today, which is called evil beatings. And what it does is whilst there is a politician in the network, we are going to refresh many thousands of times the credentials on the target device. And then we're going to heal the break in the network and then prove that everything is still working. So right now, I'm going to zoom over to my live connection, terminal connections to the machine. And I'm going to run this command here, which is Python EV3. And I'm going to put a hundred cycles in it which is going to do around about 10,000 password refreshes. Okay. And I'm then going to go over to Chrome, and I should have a system here waiting for me. And in this system, you'll see that I've got the device demo and I've got this come online, SSH. And if I click on this I've got a live connection to this machine. Even whilst I have a huge number of queued up and I'll just show you the queued out connections through the admin interface. The system is working extremely hard at the moment. And in fact, if I show you this slide here, you can see that I have all of these queued credential resets and that is giving our system an awful lot of grief. Yeah. I can go back to the device connection and it is all here still top. Why not? And as you can see, it is all working perfectly. And if I was a user of EDB, I think this has to be one of the demonstrations I'd be interested in because it's one of the first things that we did when we dropped that functionality into our products. We wanted to know how well it would work under extreme conditions because you don't think of extreme conditions as normal working, but whenever you have 10 nodes in different countries, there will always be a network break somewhere and someone will always need to be refreshing passwords a ridiculous rates of knots. So Andy let's talk about this kind of the notion that you're providing here, this about accountability and visibility, audit-ability, all these insights that you're providing through this kind of demonstration you've given us how critical is that today, especially when we know there are so many possible intrusions and so many opportunities with legacy systems and new apps and all of this. I mean talking about those three pillars, if you will, the importance of that and what we just saw in terms of providing that peace of mind that everybody wants in their system. >> That's a cracking question. I'm going to enjoy that question. Legacy systems, that's a really good question. If you, we have NHS, which is our national health service and we have hospitals and you have hospitals every country has hospitals. And the equipment that they use like the MRI scanners, the electro-microscope, some of the blood analysis machines, the systems in those costs multiple Gillions of dollars or should use dollars euros, dollars, pounds and the operating systems running those systems, the lifetime of that piece of equipment is much much longer than the lifetime of an operating system. So we glibly throw around this idea of legacy systems and to a hospital that's a system that's a mere five years old and has got to be delivering for another 15 years. But in reality, all of this stuff gets, acquires vulnerabilities because our adversaries the people that want to do organizations bad things ransomware and all the rest of it they are spending all that time learning about the vulnerabilities of old systems. So the beauty of what we do is being able to take those old legacy systems and put a zero trust safety shell around them, and then use extremely long credentials which can't be cracked. And then we make sure that those credentials don't go anywhere near any workstations. But what they do do, is they're inside that ADB database encrypted with a master encryption key, and they make that jump just inside the zero trust boundary so that Bob and Alice outside can get administration connections inside for them to work. So what we're doing is providing safety for those legacy systems. We are also providing an environment for old apps to run in as well. So we have something called a map server which I didn't think you'd asked us that question. I'd have to find you some slides or presentations, which we want to do. We have a map server, which is effectively a very protected window server, and you can put your old applications on them and you can let them age gracefully and carry on running. Dot net 3.5 and all of those old things. And we can map your connection into the older application and then map those connections out. But in terms of the other aspects of it is the hospital stay open 24 hours a day banks run 24 hours a day and they need to be managed from anywhere. We're in a global pandemic, people are working from home. That means that people are working from laptops and all sorts of things that haven't been provisioned by centrality and could all have all sorts of threats and problems to them. And being able to access any time is really important. And because we are changing the credentials on these machines on a regular basis, you cannot lose one. It's absolutely critical. You cannot go around losing Windows active directory domain credentials it just can't be done. And if you have a situation where you've just updated a password and you've had a failure one of those 10 nodes has the correct set of credentials. And when the system heals, you have to work out which one of the 10 it is and the one that did it last must be the one that updates all the other 10 nodes. And I think the important thing is as Osirium we have the responsibility for doing the updates and we have the responsibility for tracking all those things. But we hand the responsibility of making sure that all the other 10 nodes are up to date which just drop it into bi-directional replication and it just happens. And you've seen it happen. I mean, might be just for the fun of it, We'll go back to that demonstration Chrome, and you can see we're still connected to that machine. That's all still running fine but we could go off to our management thing, refresh it and you see that everything there is successful. I can go to a second machine and I can make a second connection to that device. Yet, in the meantime that password has been changed, Oh, I mean, I wouldn't like to tell you how many times it's been changed. I need to be on a slightly different device. I was going to do a reveal password for you, I'll make another connection but the passwords will be typically, do a top on that just to create some more load. But the passwords will typically be... I'll come back to me. They'll typically be 128 characters long. >> Andy, if I could, I mean, 'cause I think you're really showing this very complex set of challenges that you have these days, right? In terms of providing access to multiple devices across, in multiple networking challenges, when you talk to your prospective clients about the kind of how this security perimeters changed, it's very different now than it was four or five years ago. What are the key points that you want them to take away from your discussion about how they have to think about security and access especially in this day and age when we've even seen here in the States. Some very serious intrusions that I think certainly get everybody's attention. >> That's a great question again. They're all... The way that I would answer that question would definitely depend on the continent that I was talking to. But my favorite answer will be a European answer, so I'll give you a European answer. One of the things that you're doing when you come along and provide Privileged Access Management to a traditional IT team, is your taking away the sysadmins right now, before privilege access, they will know the passwords. They will be keeping the passwords in a password vault or something like this. So they own the passwords, they own the credentials. And when you come along with a product like privilege access management you're taking over management of those credentials and you're protecting those systems from a whole wide range of threats. And one of those threats is from the system administrators themselves. And they understand that. So what I would say, it's an interesting question. 'Cause I'm like, I'm thinking I've got two ways of answering I can answer as if I'm talking to management or as if I'm talking to the people who are actually going to use the products and I feel more aligned with the, I feel more aligned with the actual users. >> Yeah, I think let's just, we'll focus on that and I'll let you know, we just have a moment or two left. So if you could maybe boil it down for me a little bit. >> Boiling it down, I would say now look here CIS admins. It's really important that you get your job done but you need to understand that those privileged accounts that you're using on those systems are absolute gold dust if they get into the hands of your adversaries and you need protections income away from those adversaries, but we trust you and we are going to get you the access to your machines as fast as possible. So we're a little bit like a nightclub bouncer but we're like the Heineken of nightclub bounces. When you arrive, we know it's you and we're going to get you to your favorite machine logged on as domain admin, as fast as possible. And while you're there, we're going to cut that session recording of you. And just keep you safe and on the right side. >> All right, I'm going to enjoy my night in the nightclub. Now I can sleep easy tonight knowing that Andy Harris and Osirium are on the case. Thanks, Andy. Andy Harris speaking with us. So the Chief Technology Officer from Osirium as part of our Postgres vision, 2021, coverage here on theCUBE. (upbeat music) >> From theCUBE studios in Palo Alto, in Boston connecting with thought leaders all around the world. This is theCUBE conversation.
SUMMARY :
brought to you by EDB. and Andy, good day to you. Good morning to you of what you provide, the kind So I'll just quickly show you So Andy, if you would, I and I'll just show you and you can put your that you have these days, right? And when you come along and I'll let you know, we just and on the right side. and Osirium are on the case. leaders all around the world.
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Robyn Bergeron v2 ITA Red Hat Ansiblefest
>> Good morning, good afternoon and good evening wherever you are. My name is Robyn Bergeron and I'm very, very, very, truly excited to welcome all of you to this year's Ansible Fest. Whether you're joining us for the first time or if you've attended in the past. It's wonderful to know that you're all out there watching from the office in your home, maybe the makeshift office in your closet or dining room, or maybe even your actual office. Even though I've attended many Ansible Fest in the fast I continue to find to be one of the most educational and interesting events I've ever been to. I hope you do as well. One of the most exciting things about Ansible Fest for me this year is our theme, which can you shared in her opening remarks, automate to connect. As a community architect and as a manager of the Ansible community team. The solitating connections enable our community is most important thing we do every day. And scaling what we can all accomplish together is becoming credibly important, as Ansible become one of the most active open source projects in the world. There's no better example of understanding the growth and the scale of the Ansible community than seeing just how many of you were, we were able to connect with today at our very first virtual Ansible Fest with tens of thousands of folks attending over the course of our time together and even more on their own schedules. We're now actually able to connect with more members of our community than we ever have before. And this statement we are all the community continues to be as true as ever for Ansible. I truly believe that every connection counts I really believe that each and every one of us has the ability to participate in the Ansible community in countless ways, whether it's through code, whether it's through sharing with your friends or coworkers or helping others all over the world. And no matter how big we becomes a community we want to make sure that those connections and your sense of being part of this community to be alive and is full of potential as it always has been. And we want that because that very potential and taking advantage of all of those connections and opportunities is what enables innovation to happen. And we see that innovation happening in Ansible every single day. We all know that open source communities and produce some of the most innovative and most popular software that exists today. But being a community doesn't just come simply by the virtue of being open source, right? And neither does innovation growing the community requires frameworks and enable these connections to exist right between developers and users code and tools. And when we are able to combine those frameworks with opportunities and ideas, that's where innovation can actually flourish and that's the place where the benefits of opensource truly shine. And in Ansible from the very beginning, we strive to ensure that all of those frameworks and ingredients versus such a successful project were present. We made it easy to learn and get started with. We made sure it was at least minimally useful and then it could grow over time. We built the tool itself with a modular plugin architecture that would make it easy to contribute to. In turn, all of those contributions enabled Ansible to become even more useful, connecting audit, connecting and automating even more technologies which then made it useful to even more people. And this, this is really open source innovation at its finest, right? Thousands of users and contributors working together developing feedback loops all going to build software that everybody loves. But doing it well and having some good fortune and timing along the way has also meant that we've gotten fairly large and incredibly active as a community. What this level of scale and more relatable terms that we probably understand since we've all been on video call lately, imagine that you've made something and you would like to get feedback about the thing that you've made. So you invite a hundred people to your video call and you want all of them to provide feedback. Cause you want that feedback, You need the feedback cause you want to act on the feedback. Are you actually going to get that feedback in the phone call? Or the folks that you invited truly feel like they were heard or will you spend the whole call saying I'm sorry, are you trying to talk? Are you, are you on mute? Maybe? Could you make yourself? No, no, not you. The other person you can, you, can you try again? Thanks, for us in Ansible we want to make sure that every voice counts, every contribution matters. Every single bug reported, every improvement and usability, every question answered every word for me Emoji really does count, over its history Ansible had more than 13,000 individual voices speak at least once. And many of those individuals have done so hundreds and some even thousands of times. And for every single connection individual makes multiple automated processes and communications occur fanning out to even more members of our community. And for end users, while we know that adding new ways to automate with Ansible increases its usefulness we've heard that particular folks get more experienced that things like being more selective and flexible in what they choose rather than having all 6,800 modules included for them. The collection concept is the innovative answer to improving our country contributor process and the end user experience and ensuring they'll both scale smarter ways as we move into the future. And it's really more the result of more than a year of work. In a nutshell, collections are a new way to make use of the content that you connect to Ansible modules even roles, and do soar in more dynamic and flexible ways. There's a couple of things that really excited me about collections. So number one, it's easier to contribute to right? collections can live in their own individual repositories which for the Ansible community makes it a lot easier for folks to find and connect with the content that they care about and connect with the users and contributors to that more human scaled community. The second thing, is for users, it's not easier to easier than ever to use Ansible in all the ways that you want to or need to. Since collections can be packaged and made available on their own schedules, you can update them or upgrade them as frequently or as infrequently as you'd like or you can upgrade a more minimal Ansible installation without updating your collection. Now, I know what you're all saying. What do we want? Collections. When do we want it? yesterday. Woo. Well, behold I am super proud to re announce the release of Ansible to Dutch and which arrives in late September. And yes, the collection curated by the Ansible community for inclusion in Ansible are into 2.10. The amazing thing about this release is really the amount of coordination amongst so many points of connection, right? We required changes to our build and release processes extraordinary amounts of work being done under the hood. And it was a significant part of our feedback loop as well. We finished the work on the collections concept but the important thing about two 10 is this as an upstream community that continually develops new technologies. You know, we really see collections as a significant part of the future of Ansible. So getting early feedback on your experiences and using collections is incredibly important to our community. Two 10 is the first release where we're actually able to start broadly gathering an information. And as a part of the process we can hear your feedback a lot better as well now. Now, we all know that this year has been interesting for all of us, right here, I have the 2020 dumpster fire. Yes, it's been the best. We've all had to adapt and change in lots of ways right? At home, at work in public and at school and in the communities that we love. I always like to remind people that contributing code is not the only way to contribute or participate in the community. Our aunts will meet up communities that have been growing in size and membership over the past number of years. We now have more than 260 groups all over the world still looking for that one in Antarctica. Self organizing and creating Ansible content to share in their local communities. This is really an aspect of the Ansible community that I've always loved that so many humans recognize how sharing information in their own local areas collaborating together to teach each other new things helps to improve their own communities for the better. But this year they've also reminded me that humans are incredibly resilient right? We bounce back from life altering situations. We bounce back from, you know, New store, we adapt to new situations and we always form new connections and points of collaboration along the way. A ton of these groups still wanting to share all of their experiences and teach each other together pivoted their meetup groups in a variety of ways. Since March, there've been more than 54 virtual Ansible meetups all over the world. And all those organizers are starting to see the patterns that connect local and not so local meetup members in the best ways whether that's by common language, time zone country rather than a city they're all coming together adapting as best as they can given the year. But for me personally one of the most important lessons that I draw from is a community person over and over again, is that connecting contributors to opportunities isn't necessarily about deciding what I think should be available as opportunities. It's about making that the short doors open for anyone to create those connections and opportunities that nobody had yet started. This year in Ansible, we've seen this in action with the creation of a diversity and inclusion working group which meets regularly to explore all the ways in which we can improve and do outreach and be more inclusive. And the group was also key in our projects work to improve the inclusiveness of our code and language itself, which began many months ago. I can honestly say that all of these activities initiated by all the passionate folks in the Ansible community are things that make me so proud to call Ansible my home. And it really does make me proud to see how much we're maturing as a community. In my role, I've had the privilege of you know, being able to meet and chat with Ansible users all over the world. Sometimes the person, sometimes on the internet one of the discussions I had a few years ago was with someone who was a systems administrator which was a job that I had numerous years ago. So lots of empathy. It was the nineties for me, but anyway, chatted with him and he told me how much he loves Ansible how's finally a tool that he could get started with and be productive with and you know, felt good about it very quickly, he was able to start solving problems. And he told me about all the things that he had accomplished and you know, he'd been able to change things you know, for the better for himself at work for his coworkers and you know, they're actually finally getting ahead. I asked how long they've been using Ansible. And he said, well, you know, it's been about a year but then he also said this, you know, a year ago I wasn't really sure that I could go on at my job. Like, you know, there was so much to do I was, you know, fight fighting fires. I was on call constantly, you know, nothing ever ended I was deep underwater and I was missing out on my family and their lives, you know, all of their milestones. And he said, this year I actually got to go to my daughter's fifth birthday which he had missed her fourth birthday the year before because he was at work fighting fires and he said, you know, Ansible has changed my life I can see my kids again, like on the weekends and you know like a normal person should and you know, hearing stories like that, that's stuff that makes me very proud you know, and humbled to be in this community. And one of the main reasons why I go to work every single day and feel great about what I do and those stories, aren't really all that uncommon it's really our shared love of automation. Our, all of our shared embrace of this universal language and tool that we call Ansible that has helped so many people to improve their personal lives their work lives, their careers you know, the world they're in the world for all of us. And it really truly does connect us in so many amazing ways. It's not just shared code, it's a shared passion and that kind of connection is something that can change our own worlds or the world for all of us. If you're attending Ansible festival live this week I hope you'll take time to connect with others in the event platform to meet all of the other automation users in your community our experts ask questions or share your own experiences. And I hope to bump into you too on the internet and hear your stories about your own connections to automation and the Ansible community. Thank you so much and I hope you enjoy the event.
SUMMARY :
and in the communities that we love.
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Saar Gillai | CUBE Conversation, January 2020
(upbeat instrumental music) >> Hello, everyone. Welcome to another great CUBE Conversation here in Palo Alto, our CUBE Studio, I'm John Furrier. We've got a great conversation with a friend Saar Gillai CUBE alumni. Saar is an executive, coaching startups, investing, was in Silicon Valley, sees a lot of the landscape, knows networking, knows cloud. Saar, great to see you. Thanks very much. >> It's great to be here again as always. >> Yeah, love having you come in and be an analyst for us and help us squint through some of the big mega trends that we're following. As you know, we believe that cloud is here to stay. And I'm always chirping, certainly online about how Amazon clearly way ahead of Microsoft Google has a great network, and you and I we going to to talk more about that. But the game is just getting started and compute is phase one of the game of cloud. >> Saar: Correct. >> Completely been commoditized it's serverless, a lot of great things are helping developers. This next wave of networking is going to be the next battleground of innovation and certainly transformation. This is your wheelhouse, you've seen this movie, from old school networking to telcos to now, we're in the middle of it. What's your take on networking? Because we're going to be at Cisco Live Barcelona next week. But you have a good view into the overall landscape. Tell us what are you seeing? >> Sure, no, I mean, I think you said it right. I mean, basically if you look at what happened in computing in the last decade plus or minus in terms of the the advent of the public cloud and the cloud model and automation, even if you're using private cloud, you know, that is all going to, what happened last 10 years there is going to happen in networking in the next 10 years. Because, you know, there's no reason why these things aren't going to happen. The cloud has changed the model people work, people expect to be as a service. More and more of the network traffic is moving from the enterprise into the cloud, or to reach the cloud and that's changing how important is in a network, it's changing how the network's going to operate. >> The cloud certainly has been game changing. And I want to get your thoughts on this. You call it, and before we came on camera I'll make sure we get this out, the cloudification of networking. >> Saar: Correct. >> And this is a term that you coined, what is that mean? Tell us what is cloudification of networking? >> Sure well there are different elements to it, right. But, you know, I think if you look, I think the first thing that's important is to look at it from the user perspective, like what does it mean from a user, right? So if you look at the classic network, you know, 10 years ago most of your traffic is in your campus and in your own data center. And you're using standard Cisco switches, you know, you've got, you know, some hierarchical system you've got your data center, you're using six K's in there, set of nexuses whatever, you've got your end switches some WiFi, that's what the world looks like, that's where everything goes. And you may have someone WAN with MPLS and maybe things like that. But, you know, that's not a big use or some internet use, the internet, but that's not your mission-critical network. If you now fast forward to 2020. I can't even say that >> It's like you've been 10 years. >> 2020 is like, you know, God, all of a sudden, from user perspective, where are you getting your packets from, right? Most of your stuff in a public cloud. So your traffic, whether you're in enterprise or at home, is typically going toward the cloud. The cloud itself has its own very complicated network of 100 gig up to even getting going to 400 gig at some point connections, massive, massive data centers, fully automated, right? In the campus is all Wi-Fi, but again most of the traffic is back and forth to the cloud. So if you look at the network architecture the network architecture you have, the cloud now has completely changed the network architecture from being mostly internal to all being from you to the public cloud. And the public cloud itself now has become such a super compute system, that's like a massive computer. And of course massive computer has massive networking. Now when you think about cloud, so that's from a user perspective. Now let's talk about what this actually means. So first of all, you know, when you think about the cloud, okay, what has enabled the cloud? I mean, the cloud there's nothing special about the cloud. It's a bunch of CPUs and coordinate jobs, okay, but it can happen fast. Why can it happen fast? 'Cause it's automated, right? It's all automated it's all software, right? It's CICD develop, deploy, boom, boom, boom, right? There's nothing you're doing there that you couldn't do 20 years ago it just would take a year instead of a day because nothing was automated, okay. Now you look at networking right? That means that everything is going to be automated and software-centric. So, you know, if you look at the way the network is today, classically, right, it's not really automated. Yes, people have done some scripting and so forth, but it's not an automated dynamic environment that is software-centric. So if you look at, for example, the data center that people are building, if you look at the big public cloud guys have deployed, right, they have deployed a very automated system. You look it and say, "Well how many SIS admins "there are per how many nodes right?" And the ratio is in these public clouds are things that you've never seen in enterprise. So you're seeing the data centers becoming these very cloud-centric networks. And then you're seeing the whole traffic pattern change, where you're mission-critical network now is from where you are to the public cloud over the WAN. And this is what's driving, you know, the evolution of SD-WAN. >> So essentially WAN used to be old school, you had your local area network you mentioned the data center and PCs all connected, hubs and printers. And then you go out over the wide area network to something else, another building another data center maybe third party cloud and and other storage. Now you're saying it's all, essentially, going to the cloud. So WAN is the new LAN then. >> And what happens also is that you quickly get on one of these big networks. So you, you know, you think about, okay, what does the LAN look like, right? Historically the WAN was a bunch of links between data centers, you know, you had leased lines you could go from, you know, you had like every enterprise had I don't know 20, 30 data centers worldwide and then be linked in the WAN. Now what you do is you get on the first connection into an Amazon or Google or Microsoft network and then you're in their network. And so these guys have massive networks. Like, if you ask me, "Who's got the biggest "most impressive WAN? It's Google. They built it for themselves, right. If you put a-- >> So you're saying Google's the best network. of all the clouds? >> Yes, and it's not necessarily long, they don't have it long term, but Google has always been crazy about performance, right. They're crazy about performance because that, you know, it's about how fast can you get a search result and so on-- >> And they had (chuckles), that's money, speed is money to Google, right. >> Speed is money to Google and so Google have, from day one, looked at ways to optimize their network, their internal network, and the Google Cloud gets the benefit of that, right. They are crazy about performance. So they have, Microsoft is getting better, they're working a lot on it. And Amazon I think is now, Amazon is very good inside their network. So they built a lot of, they've been very focused on how fast their internal, like, their data center between the servers and so on. They did Annapurna and they did all kinds of optimizations there, which have actually led the industry. But when you go into the WAN, that hasn't been a big focus for Amazon to date. >> And Google's got great security too they've have lot of security. >> So, you know, from a inside a data center perspective I would say that Amazon is top. Once you start talking about the WAN connection, Google is the best. >> All right, so I'm trying to pull this together. So the cloudification of networking means, if I hear you correctly is, what the LAN used to mean with the data center. You had a data center and you had LANs there was a campus or whatever, is now the cloud. The cloud is now the new data center, and that's the WAN is now the new LAN? >> Correct, exactly correct. The data center is the cloud, the LAN is the WAN, yep. >> So, okay, I get that. By the way I agree with that, I think there's going to be a massive disruption-- >> And again there's a long tail. So you can easily say to me, "No, well look, look at all these LAN's." Sure my future is here, it's not evenly distributed, okay. There's a long tail, nothing's disappearing, but today-- >> How many NICs are in the PCs on the desk these days? Probably not a lot of PCs and no, NICs only Wi-Fi. >> It's Wi-Fi and also, look, there's the question you have to ask is, how many data centers does the average enterprise have? How many new data centers have been commissioned? You know, when I was at HP a decade ago whatever, right? We had data centers up the wazoo, that's where everything was, right. Nobody commission's data centers now. The only people buying data centers are cloud guys. >> Yeah, and we'll get to Equinix comp share I want to get to the Outpost with Amazon, 'cause I think that hybrid edge is an interesting trend that will come into the whole network edge thing. But let's stay on this WAN thing because if you're saying, and I'm agreeing with you, that what the LAN was to the data center you have WAN to the cloud. >> Saar: Correct. >> So if the cloud disrupts and creates an innovative enabling opportunity for startups and the clouds to create new value, it's going to be there. So with that being said, if you believe that, what happens to the old SD-WAN markets because the old SD-WAN was a riverbed was a box you connected one thing to another, in other words-- >> So again, first of all on paper it's a revolution, in the market it's an evolution (laughs). And so, you know, SD-WAN itself has been moving in different directions, you know, it started off with just, okay, we do choices. Now, it's more about WAN and you still have the telcos who are offering services with boxes in front of them. And that's not a bad businesses, it's growing. But, over time, the question you want to have to ask is, if the Amazon or the Google or whatever network becomes bigger and bigger and bigger, how many hops do I need before I just get on their cloud, and then I'm just under cloud and they have a massive internal network? >> I love the expression it's not your grandfather's blank, has always been am expression. So it's not your grandfather's SD-WAN would mean, like, if you look at, like, all the incumbent players you got Cisco even with VMware, they all SD-WAN players. But SD-WAN's different now. So what does SD-WAN look like because you have startups coming out, you have security companies, I'm covering the news on security companies that are becoming SD-WAN. >> Because the firewall, the firewall and your Wanax is becoming the same thing. So if you're a Palo Alto, if you're a firewall company, or if you're an SD-WAN company's security and if your firewall company, right, you need to have SD-WAN, it's becoming the same thing. The firewall used to be the entry point into your network. And now it's SD-WAN, because that's like a distributed firewall, right, that's your perimeter. And so now the difference what's happening in SD-WAN is, you know, in the early days of SD-WAN it was about choice like you basically said, okay, "I can put my slow traffic "or my less important traffic on standard internet "and I can put my important traffic "on my expensive MPLS links, right?" Problem is MPLS is not very dynamic, and people want a lot more capabilities. And so now it's much more intelligent where you have various players saying, "No, I can give you a faster link" not over, like, Teridion the company I used to work for did that, as well as other companies, as well, and so now it's becoming a lot more sophisticated in that. It's like, okay, give me the traffic and I'll figure out how to get it across. And a lot of people are saying you don't even need MPLS anymore. But the thing that's important to understand about the SD-WAN is-- >> That was locked down traffic routes that was essentially application workloads that were earmarked to be high priority or value. Now you have dynamic-- >> Now it's dynamic, but I think the important thing that, the question that you need to ask yourself all the time is. What is the goal? Why does SD-WAN exist? >> John: That's my question. >> So SD-WAN, so why does WAN exist, right? So WAN exist because you want to connect to resources that are further than the LAN right? SD-WAN exists because the existing connections were either too expensive or too inflexible. So we figured out a software way to do that, which is better. But, if all you're trying to do is get to the cloud resources, and the cloud is expanding it's going to eventually push on SD-WAN. >> John: So I've got to ask you, why is there been a renaissance in SD-WAN, what's the reach? >> I don't think there's been a renaissance I think that-- >> John: It's kind of seems to be growing. >> But, it's not a renaissance, it's been growing I don't think it ever stopped. I mean, there was there software-defined networking, which was sort of all talk-- >> Why is SD-WAN exploding in popularity? >> It's exploding because of the cloud. Because what happens is, if you're an enterprise all your traffic now is going to the cloud, and you need a dynamic WAN to support that. MPLS isn't going to cut it anymore for you right? It's not dynamic, it's not flexible. Even if it's not expensive, it's too complicated and internationally too expensive. So if you have like offices all over the world and all they want to do is access your cloud your Salesforce and so forth. It doesn't work very well. It's not dependable. It's not a, unless you tie in a bunch of MPLS lines all the time, it's not very reliable. And so you want something that can do that reliably. >> And SaaS drives that the cloud and SaaS. >> SaaS drives it correct the consumption model of SaaS is driving the need for a better WAN. The current solution for a better WAN is different flavors of SD-WAN. >> I want to ask you about Cisco because one of the things I'm really been focused on is the evolution of Cisco. They own the routes, they have BGP, cloud has networking but there's some needs that the enterprise's might have, certainly at the edge and with the edge of the network, and Cisco has that position. The future of networking in the cloud application of networking if we take this to the next level is, puts a bulls eye on Cisco. It certainly shines a spotlight on their market position and potentially opportunities or losses that they may incur from it. So there's opportunities, there's scenarios of where they can gain big time. And there's scenarios where they could get flat-footed. What your thoughts on their position. >> That's a really good, I think that's a really good point. Look, the good news, so yes, if you look at what happened to the various incumbents in compute, you know, the move to cloud was interesting at best for them, right? And so obviously the cloudification of networking and the fact that more of it will be in the public cloud is going to present some challenges to the existing network players, The biggest one of course and probably the most capable of them being Cisco, of course. But the change will be different because networking, as all the networking geeks always say, is a bit different, right. I think the first thing that, the first challenge that Cisco faces is, you know, we're moving to, as a service, right? And they've started to understand that and, you know, you have like Meraki that provides everything as a service. So I think, they're just a business model thing, they would have to figure out, okay, well how do we charge? Because, you know, people are used to cloud, they're saying well I want everything as a service. I think the bigger challenge that I think-- >> That's working up for some, Nutanix took a year. They took a loss on their stock price for a year but the pivot moved. >> They have to move. And again you have to decide when you make that switch, the innovators dilemma right? Especially someone like Cisco's got massive business you know, you can't just say, "Oh this is cool let's go do that." >> John: Next week. >> So it's a difficult, it's obviously-- >> So they can do as a service. What else do you see? >> The can do as a service. I think the bigger issue for them is when you start doing as a service then the question is what assets do you own in the network on the WAN, right? Today, they tried to do this, when the cloud came up they had their multicloud, I forgot what they called it, and that really didn't play out because they weren't really a compute provider to do that, so that made sense. I think in the network they have a lot more assets. But I think they're going to have to own some assets I think to provide a network as a service they can go two ways, they can rely on the telcos. But, you know, I think CISCO's a bit more agile than the telcos, and I don't know that's going to work. They're trying to do that-- >> There's a new chip coming out. >> They're trying to do that to rely on the telcos to do this as a service. But I think ultimately they're going to have to figure out how to own some networking assets if they truly want to be a player here. >> When you say assets what do you mean by that? more assets-- >> A network, own networks, own a network. Like if you're looking at the, if you look at Amazon or Google so forth, right? They're owning, they're building out networks. If you want to do a network as a service and you don't own some assets, right. >> John: You're relying on someone else. >> You're relying on someone else, and, you know, that works, but, you know, like apple if you want to control the experience you need to own it. Now they understand, the good news about Cisco is, you know, they, Cisco understands all of this, they understand networking, they're very close to their customers, they see what's going on. But, you know, they have innovators dilemma they've got to deal with. >> I would agree, you think they understand what's going on? >> Yes. >> And they just haven't made their moves yet? >> They haven't made moves that are obvious. And also, you know, dilemmas are difficult, right, innovators dilemma, there's a reason why it's called the dilemma. If it wasn't a dilemma, then you'd just go, "Okay let's do this," right (chuckles). So it's easy to sit here and pontificate while they're protecting a whatever $50 billion business. I think that they understand they've got to make choices and they've got to pick the timing of when they do certain things. >> That's the key point. Sometimes the best decision is not to move, but also the time that they waste you can't get that back. So, timings everything here. Just in your opinion, if you were at Cisco what would you do? Get some assets? >> I think that historically when Cisco had to wanted to make big moves like this the way they got around waiting is acquisitions. So, you know, I think that they will have to acquire some, if they want to make this move they choose to make this move it will involve acquisitions, maybe deeper partnerships with some people who currently own networks. There are various players in that area, in that space. But historically, at least, that's been their playbook and that way, because they have a big checkbook, they can make up for the fact that they took their time. >> Yeah, but, also John Chambers addressed transitions with a lot of M&A and it ended up biting them in the butt a little bit because you've got to integrate it all. I personally think that Cisco's opportunity is to be the on ramp for multicloud, to own the edge, and I think they need to find their TCP/IP moment. If you go back to the OSI stack, that changed the game, that created Internetwork, and that created Cisco the open standards. And I see the whole world almost going to proprietary. I remember those days you had DECnet, SNA proprietary NAS, right, and what's interesting now is everyone's going back to these proprietary walled garden kind of models, you know, open source with a twist. So the question I'm looking at is that, is there going to be this interoperable layer, abstraction layer that could exist between creating cloudification of networking and more value? >> Look I think the opportunity, right, but again that opportunity requires a big investment. And Cisco has the ability to make that investment, is to be the on ramp to the multicloud. But that means your network has to be better than the cloud guys because you're honest broker, and to have a map, but you only have one massive footprint whether it's through partnerships or whatever, you have to have massive footprint, that footprint costs money. So like I said, I think if someone could do it, Cisco could do it, but, you know, they have the service providers who are their partners. So, you know, they may not be that happy, requires a big investment, requires a different mindset. I think they understand the challenge. I think, again, they have innovators dilemma, but it's an opportunity and a threat for them. >> Well, Saar, it's great to see you. I know you're just chilling out now advising, investing, you're clipping coupons sitting on the beach. >> Beats is hard, but you know. >> You're doing some fun things. Let's get you back in, there're some things I wanted to chat next time, 5G network automation. I think the analytics, auto tuning, AI is going to be a big thing. I think Wi-Fi application awareness. These are topics I would love to have you come in and do a drill down on, appreciate it. >> Always great to be here. >> Great. Saar Galli, friend of theCUBE. Now analysts here in our studio for future of networking. We're going to continue the series, more networking. Cloudification of networking a big trend, theCUBE is on it. It's going to impact the edge, it's going to impact enterprises, it's going to impact how we do business. And more importantly how software is being built. This is theCUBE here in Palo Alto I'm John Furrier. Thanks for watching (upbeat instrumental)
SUMMARY :
sees a lot of the landscape, and compute is phase one of the game of cloud. Tell us what are you seeing? from the enterprise into the cloud, or to reach the cloud And I want to get your thoughts on this. So if you look at the classic network, So first of all, you know, when you think about the cloud, And then you go out over the wide area network between data centers, you know, you had leased lines of all the clouds? because that, you know, it's about how fast speed is money to Google, right. But when you go into the WAN, And Google's got great security too So, you know, from a inside a data center perspective and that's the WAN is now the new LAN? The data center is the cloud, the LAN is the WAN, yep. I think there's going to be a massive disruption-- So you can easily say to me, How many NICs are in the PCs on the desk these days? you have to ask is, how many data centers you have WAN to the cloud. So with that being said, if you believe that, And so, you know, SD-WAN itself has been moving all the incumbent players you got Cisco even with VMware, in SD-WAN is, you know, in the early days of SD-WAN Now you have dynamic-- that, the question that you need So WAN exist because you want to connect I mean, there was there software-defined networking, So if you have like offices all over the world of SaaS is driving the need for a better WAN. I want to ask you about Cisco because one of the things the first challenge that Cisco faces is, you know, but the pivot moved. And again you have to decide when you make that switch, What else do you see? But, you know, I think CISCO's a bit more agile But I think ultimately they're going to have and you don't own some assets, right. the good news about Cisco is, you know, And also, you know, dilemmas are difficult, right, Sometimes the best decision is not to move, So, you know, I think that they will have to acquire the on ramp for multicloud, to own the edge, and to have a map, but you only have one massive footprint Well, Saar, it's great to see you. These are topics I would love to have you come in It's going to impact the edge,
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Crystal Rose, Sensay | Coin Agenda Caribbean 2018
>> Narrator: Live from San Juan, Puerto Rico, it's theCube, covering CoinAgenda, brought to you by SiliconANGLE. (salsa music) >> Hello everyone, welcome to our special CUBE exclusive coverage in Puerto Rico. I've been here on the island all week, talking to the most important people, entrepreneurs, citizens of Puerto Rico, the entrepreneur, the students, connecting with Blockchain, investors, thought leaders, and the pioneers. I'm John Furrier, the cohost of theCUBE, co-founder of SiliconANGLE Media, and we're here with Crystal Rose, who is the CEO and co-founder of Sensay, doing something really cutting edge, really relevant, and kind of ahead of its time, but I think it's time to get it out there and get that token program. Crystal Rose, thanks for joining me and spending time with me. >> Thank you for having me. >> So one of the things I think that you're doing, and I want you to explain this because it's nuanced, and a lot of the super geeks get it and alpha geeks will get it, but the mainstream people are used to dealing in their silos. I use Facebook, I use LinkedIn, I use Twitter, I use chat, I use Telegram, I use these apps. The world's kind of horizontally being disrupted because of the network affect that Blockchain and Crypto is now the underpinnings of, and there's ICOs out there and other things happening, but it's a disruption at the technology stack with software. You guys are doing something with Sensay in the SENSE token that is changing the equation of how people come together, how people grow and learn, whether it's a nonlinear path of some proficiency or connecting with folks or just learning, whatever it is, it's a discovery mechanism. Take a minute to explain what you guys are doing and why it's so important. >> Well we built Sensay to connect everyone together without any borders or intermediaries, and so really it's as simple as every phone has the capability to have a messenger. We have five billion phones that have SMS on them, and so we wanted to take the most basic messaging system, which is the most important thing that people do, and connect it to any other messenger, so Facebook Messenger, Telegram, Slack, anywhere where people are chatting, we wanted to create a system that is interoperable and can decentralize your contact list, essentially. >> Yeah, so this is important, so like most people when they go to social networks you got to find a friend, you get connected. In some cases I don't want to have to friend someone just to have a chat, I mean I may not want to friend them, or I might want to or it's a hassle, I don't know who to friend. Is that kind of where you guys come in? >> Yeah, that's one really great use case, because things like Facebook max you at five thousand friends, so if you friended everybody that you had a conversation with, if you needed to know something. Let's say that every Google search that you did was actually a conversation, you would cap the number of potential contacts. We have a circle of people around us that extends out with different tiers. But I think some of the most important people in our lives are actually strangers. So instead of building the social graph we wanted to build the stranger graph. Sensay cares more about what you know than who you know. Because if we can connect people together around similar interests and like-mindedness, we're connecting tribes, and that's really the innate human connection that we're all looking for. And it's also when you extend yourself outside of your social graph, you're most likely to educate yourself or to uplift yourself more. So the way to level up is to get somebody who's an eight or a 10 if you're a five or a two, and find someone outside of your current circle. >> And that also eliminates all this group think we've seen on some of these hate threads that have been on, whether it's Facebook or some IRC backchannel or Slack channel, you see the hate just comes in because everyone's just talking to themselves. This is the new way, right? Connecting out? Through the metadata of the chat. >> Exactly, we want people to seek out good connections, helpful connections, and so if you can both contribute what you know you get rewarded. And if you can ask people on the network you also get rewarded. So by asking something, you're receiving a reward. It's a two-way system. So it's not just the person who is helping, so we don't really encourage an economy of experts. We think that everyone is a sensei. A sensei literally means a person who's been there before. So we think of that as somebody who has had that life experience. And I think if we look at the internet, the internet democratized expertise. It gave us the ability for every single person to write what they were thinking, or contribute some kind of content in some way. But for 20 years the internet has been free. It's a really beautiful thing for consumption, and open source is the absolute right methodology for software. When it comes to your own content a reward makes sense, and so we wanted to create SENSE on top of the platform as a value exchange. It was a point system, so kind of like Reddit Karma. And we wanted to let people exchange it out for some value that they could transact in the world. >> So basically you're going to reward folks with a system that says, okay, first ante up some content, that's your SENSE token, and then based upon how you want to work with people in the network, there's a token transaction that could come out of it. Did I get that right? >> Exactly. So the person who contributes on the network gets rewarded for that data, and it can be anything that you've done in the past, too. So if you have a lot historical data on Facebook or on GitHub for instance. Let's say you're a developer and you have a bunch of repos out there that could be analyzed to see what kind of developer you are, or if you've contributed a lot to Reddit, all of that data is out there, and it's been something that defines you and your personality and your skills and who you are, so you can leverage that, and you can get a reward for it just by letting Sensay understand more about you, so the AI runs through it. You get more rewards, though, if you have real conversations. So it's almost like a bounty program on conversation. >> So we have the same mission. We love what you're doing. I'm really so glad you're doing it. I want to get to an example in Puerto Rico where you've reached out with strangers, I know you have. And get that, I want to get to that in a minute, but I want to continue on the Sensay for a second and the SENSE token. As you guys do this, what is the token going to be looking like to the user? Because you have a user who's contributing content and data, and then you have people who are going to transact with the token, it could be a bounty, it could be someone trying to connect. How is the token economics, just so I can get that out there, how does that work? >> Well right now in Sensay the transaction is peer to peer, so both users who are chatting have the ability to tip each other, essentially. They can give each other some coins within the chat. We have the concept that when you're having a conversation it's always a buyer and a seller. It's always a merchant and a consumer, and sometimes those roles flip, too. I'll be selling you something and eventually you're selling me something. But it's a natural way that we chat to transact. So that was the first way that the token could be used. We then realized that the powerful part of the platform is actually everything underlying the application. So the layer underneath really was the most powerful thing. And so SENSE network evolved as a way for developers who are creating apps or bots to be able to build on top of the network and leverage the access to the humans or to their data, and so now the token can be used to access the network. You get paid if you contribute data or users and vice versa, you can pay to access them. What that's doing is it's taking away the advertising model from being the only entity that's earning a profit on the data. So you, the user, when you're giving your data to Facebook, Facebook earns a lot of money on it, selling it over and over repeatedly to advertisers, and while it's technically yours in the terms you own it, you don't actually have any upside of that profit, and so what we're doing is saying, well why don't we just let a potential business talk to you directly on your consent and give you the money directly for that? So that two or five dollars for one connection would go straight to you. >> This is the new business model. I mean, this is something that, I mean first of all, don't get me started on my ad and tech rant because advertising creates a bad behavior. Okay? You're chasing a business model that's failing, attention and page views, so the content is not optimized the proper way. And you mentioned the Facebook example. Facebook's not optimizing their data for a user experience, they're optimizing for their monetization, which is counter to what users want to do. So I think you kind of are taking it in another direction, which we love 'cause that's what we do, we are open source content, but the role of the data is critical so I got to ask you the hard question. I'm a user, it's my data, how do the developers get access to it? Do they pay me coins or... You want developers because that's going to be a nice piece of the growth so what's the relationship between the developer, who's trying to add value, but also respecting the user's data? >> Exactly, so the developer pays the network and as a user you're a token holder, you own the network, essentially. So there is really no real middle layer since the token will take a small amount out for continuing to power the network, but a nominal amount. Right now the most expensive thing that happens is the gas that's on top of Ethereum because we're an ERC20 token. So we're looking to be polychain. We want to move onto other types of blockchains that have better, faster transactions with no fees and be able to pass that through as well. So we really want to just do a peer-to-peer connection. There's no interest in owning that connection or owning the repository of data. That's why the blockchain's important. We want the data to be distributed, we want it to be owned by the user, and we want it to be accessible by anyone that they want to give access to. So if it's a developer, they're building a bot maybe, or if it's a brand, they're using a developer on their behalf they have to pay the user for that data. So the developer's incentives are completely aligned with the peer-to-peer architecture that you have, users interests, and the technical underpinnings of the plumbing. Is that right? >> Exactly. >> Okay, good, so check. Now I got that. All right, now let's talk about my favorite topic, since we're on this kind of data topic. Who's influential? I mean, what does an influencer mean to you? Is it the most followers (mumbles) it's kind of a canned question, you can hear it coming. I'll just say it. I don't like the influencer model right now because it's all about followers. It's the wrong signal. 'Cause you can have a zillion followers and not be influential. And we know people are buying followers. So there's kind of been that gamification. What should influence really be like in this network? Because sometimes you can be really influential and then discover and go outside your comfort zone into a new area for some reason, whether it's a discovery or progression to some proficiency or connection, you're not an influencer, you're a newbie. So, context is very important. How do you guys look at, how do you look at influencers and how influence is measured? >> I think at the bare bones an influencer is someone who drives action. So it's a person who can elicit an action in another person. And if you can do that at scale, so one to many, then you have more power as an influencer. So that's sort of the traditional thinking. But I think we're missing something there, which is good action. So an influencer to me, a good influencer, is somebody who can encourage positive action. And so if it's one to one and you get one person to do one positive thing, versus one to a thousand and you get a thousand people to do something not so great, like buy a product that's crap because it was advertised to them for the purpose of that influencer making profit, that metric doesn't add up. So I think we live in a world of vanity metrics, where we have tons of numbers all over the place, we have hearts and likes and stars and followers and all of these things that keep adding up, but they have no real value. And so I think it's a really, like you said before, the behavior is being trained in the wrong way. We're encouraged to just get numbers rather than quality, and so what I think a really good influencer is is somebody who has a small group of people who will always take action. It can be any number of people. But let's say a group of followers who will take action based on that person's movements and will follow them in a positive direction. >> And guess what, its a network graph so you can actually measure it. That's interesting... >> Exactly, exactly. >> I can see where you're going with this. Okay, so I got to talk about your role here in Puerto Rico. You mentioned earlier about reaching out to strangers, the stranger graph, which is a way, people's outside of their comfort zones sometimes, reaching out to strangers. You came here in the analog sense, you're in person, but on the digital side as well, kind of blends together. Give an example where you reached out to strangers and how that's impacted your life and their life, because this is the heart of your system, if I can get that right. You're connecting people and creating value, I mean sometimes there might not be value, but you're creating connections, which have the potential for more value. What have you done here in Puerto Rico that's been a stranger outreach that turned into a wow moment. >> Our outreach has been so far an invitation. So we bought a space here that's turned into a community center. Even at the very beginning we had no power as most of the places around that have been sitting for a year or two or since the hurricane, and so we put a call out and said we'd like to get to know the community. We're doing something called Let There Be Light, which is turn the power on, and you know, we put it out to a public group and saw who would show up. So basically it's a community, central building, it's a historical building, so a lot of people know it. There's a lot of curiosity, so it was just a call, it was a call for help. It was really, I think the biggest thing people love is when you're asking them for help, and then you give gratitude in return for that help and you create a connection around it. So that's why we built Sensay the way that we did, and I think there's a lot of possibilities for how it could be used, but having that encouragement of the community to come and share, we've done that now this whole week, so this is restart week, and one of the other things that we've done is help all of the conferences come together, collaborate rather than compete, so go into the same week, and put all of these satellite groups around it. And then we blanketed a week around it so that we had one place for people to go and look for all of the events, and also for them to understand a movement. So we since then have done a dinner every single night, and it's been an open invitation. It's basically whoever comes in first, and we've had drinks every night as well, open. So it's really been an invitation. It's been an open invitation. >> Well congratulations. I really love what you're doing. You guys are doing great work down here. The event this week has been great. We've got great content. We have some amazing people and it's working, so congratulations on that. As you guys look forward, one of the things I've observed in my many years of history, is that there are a lot of waves, I've seen all the waves, this wave's the biggest. But what jumps out at me is the mission-driven aspect of it. So I mean I can geek out on what's the decentralize and the stacks and all the tech stuff happening, but what's most impressive is the mission oriented, the impact kind of thinking. This is now, society is now software driven. This is a new major thinking. Used to be philanthropy was a waterfall model. Yeah, donate, it either goes or doesn't go. Go to the next one, go to the next one. Now you have this integrated model where it's not just philanthropy, it's action, there's money behind it, there's coding, there's community. This is now a new era of societal entrepreneurship, societal missions. Let's talk about your vision on this mission and impact culture that's part of this ethos. >> I think impact is the important word there. So we think about, we think about bringing capital, like you said with normal philanthropy, you can bring capital and you can continuously pump capital into something, but if the model is wrong it's just going to drain, and it's going to go to inefficient systems, and in the end maybe do some help, but a very small percentage of the capacity of what it could do. So what we have the concept of is bringing funds here. We have a fund that was just launched called Restart Ventures, and the idea is instead of compounding interests, we want to make compounding impact, and so it's a social good focused fund, but at the same time all of the proceeds generated from the fund recycle back into other things that are making more impact. So we're measuring based on how much impact can be created with different projects. It could be a charity or it could be an entrepreneur. And if we're getting a multiple, most of that money is going back. So a very small percentage goes to the actual fund and to the fund managers, and the lion's share of the fund is going back into Puerto Rico. So I think if we look at how we can help in a way that is constantly regenerative, sustainable is good, regenerative is better. We want to at least elevate ourselves and get to the point of sustainability, but we're not improving at that point. We're still just fixing problems. We want regenerative. So if we can keep planting things that regrow themselves, if we can make it so that we're setting up the ecosystem to constantly mend itself, it's like a self-healing system of software, this is the right way to do it. So I think that's the new model. >> You built in some nurturing into the algorithm, I like that. 'Cause you're not going to do the classic venture capital carry, you're going to rotate in, but still pay some operators to run it, so they got to get paid. So I noticed in the announcement there was some money for managing directors to do it. So they get paid, and the rest goes into the compounding impact. >> Right. >> Okay, so I got to ask you what your view is these days on something that's really been important in open source software, which again, when I started it was a tier 2 citizen, at best, now it's running the world, tier 1. Open source ethoses are sprinkled throughout these new, awesome opportunities, but community made it happen. What is your current view on the role of the community, communities in general, to make this new compounding impact, whether it's software development, innovation, impact giving, regenerative growth. What's your view on community? >> If community operates with a mentality of giving or contribution over consumption we do a lot better. So when you have an open source network, if a community comes and they contribute to it more, that's something that regenerates. It keeps adding value. But if a community comes and they just keep consuming, then you have to continue to have more and more people giving. I think a really good example of this is Wikipedia. Wikipedia has hundreds of thousands of people who constantly contribute, and the only reward that they've ever gotten for that is a banner ad that says please donate because we don't do ads. So it's a broken model, because you want it to be free and you want it to continue to have the same ethos and you want it to have no advertising, yet the people who contribute most of the time also contribute most of the funding to keep it alive because they love it and care about it so much. So how could we change that model so that the community could give contributions while also receiving a way to make sure that they're able to keep doing that. And a reward system works, and maybe that's not the only solution, but we have to think about how we can keep creating more and more. >> Well I think transparency is one thing I've always loved. The thing that I always hear, especially with women in tech and these new important areas like underserved minorities, and also the bad behavior that goes on in other groups, is to shine the light on things. Having the data being open, changes everything. That is a huge thing. So community and open data. Your thoughts? I'm sure you agree? Open data and the importance of having the data exposed. >> One hundred percent. So our platform also has a layer of anonymity on the user by default, and part of the idea of being able to understand whether or not data is good. Because think of human data, we have to figure out quality. In the past there would be a validation system that is actually other humans telling you whether or not you're good and giving you some accreditation, some verification. This is our concept of experts on things. Now we would rather take consensus. So let's just crowdsource this validation and use a consensus mechanism that would see whether or not other humans think the data is good. If we're using a system like that, we have to have open data, it has to be transparent and it has to be able to be viewed in order to be voted on. So on our platform on just the first application on Sensay, we expose this consensus mechanism in a feature called Peek. So Peek basically lets you peek inside of conversations happening on the network. You can watch all the conversations that happen, the AI pulls out the good ones, and then you vote on them. >> It's kind of like when you walk into a nightclub, do I want to kind of hang out here? >> Yeah, you're kind of a voyeur but you get rewarded for doing it. It's a way for us to help classify, it's a way for us to help train the AI, and also it's a way for people to have passive ability to interact without having to have a conversation with an actual human. >> Well you're exposing the conversation to folks, but also you get signaling data. Who jumps in, who kind of walks away. I mean it's a gesture data, but it's a data point. >> Right, and it's completely private. So the beauty of the transparency is there's actually privacy baked in. And that's what I love about blockchain is it has all of the good things. >> Crystal, I got to ask you a final question. I know you're very busy, and thank you for taking the time to share your thoughts with me today here on theCUBE here in Puerto Rico. This week you've been super busy, you look great. I'm sure you've been up, burning the midnight oil, as they say. What is the, I won't say craziest thing because I've seen a lot of cool, crazy things going on here, it's been fun, what is some highlights for you? Conversations, meeting new people, can you just share a couple anecdotal highlights from restart week that have moved you or surprised you or just in general might be worth noting. >> I've been overall extremely surprised but the sheer number of people who showed up. I feel like a few months ago there was a small group of us sitting around wondering what it would be like if we could encourage our friends to come here and share the space. So just to see the thousands of people who have come here to support these several conferences has been amazing. My most surprising thing, though, is the amount of people that have told me that they bought a one-way ticket and have no intention of going home. So to make Puerto Rico your home I think is a really amazing first step, and I just did a panel earlier today with the person in government who had instituted Act 20 and 22, and that was the initial incentive-- >> Just take a minute to explain what that is for the folks that don't know what it is. >> Sure. So Act 20 and 22 are for the company and the individual respectively. They are a way for you to get a tax incentive for moving here as a resident or domiciling your company here. So you get 0% taxes. I think companies range up to 4% or something like that, and that incentive was created to bring more brilliant minds and entrepreneurs and different types of people with different vocations to the island. So basically, give them a tax incentive and encourage the stimulation of economy. So that has brought this wave of people in who have an idea that no taxes are great. At the same time they fall in love with the island. It's amazing because to me Puerto Rico is a combination of LA's weather, San Francisco's open-mindedness, and Barcelona's deep European history. It's just a really beautiful place. >> And it's US territory, so it's a short hop and a jump to the States if you need to, or Europe. >> Yeah exactly. And no customs and you have your driver's license to get here. Also it's a US dollar. And I say that because most people in America mainland don't realize that Puerto Rico is an American territory, and so they sort of think they're going to a foreign country because it's treated that way by our government. But what I've been really shocked about, though, is the sheer amount of innovation already here. The forward thinking ways of people and the embracing of things like open source and blockchain technology, because their minds are already in a mode of community, a mode of sharing, a mode of giving. >> We interviewed Michael Angelo from Edublock.ido, Edublock, they're connecting all the universities with blockchain. We also interviewed Damaris Rivera, with Puerto Rico Advantage. They'll move you down here. You can press a button, it's instant move. So folks in Silicon Valley who are watching who know us and around the world know theCUBE, there's a group of like-minded people here that have tech chops, there's capital flowing. There's capital people I know have moved here, setting up shop, as well as the Caymans and everywhere else, but it's nice. So it's kind of like LA. >> There is a lot of capital. I have just witnessed a couple hundred million dollars of funds that were established in the last couple of months. And this is around all different types of technology sectors. You don't have to be a blockchain company. You can be innovating in any way possible. One of my favorite projects is a machine that turns plastic bottles into diesel fuel. So one of the problems here is that the generators on the island, when we were here last time we met a guy that was working at a bar in a restaurant, and he was like, "Hey I saw you guys in New York Times "and I think you're like the Crypto people." And he had a conversation, and he said, "I was wondering if you could help my grandmother "who is stuck with no power, and it's been months, "and she's in her 90s, and she needs a generator to run "a machine that keeps her life supported." and so a couple of people went out to bring more fuel, bring a generator to donate. They started understanding that there are so many areas that still need this level of help, that there's a lot that we can do. So when I see projects like that, that's something I want to back. >> Yeah, it's entrepreneurial action taking impact. Crystal, thanks so much for coming out. Crystal Rose, CEO, co-founder of Sensay, real innovative company, pioneer here in the Puerto Rico movement. It's a movement, a lot of tech, entrepreneurs, capital, investors, and the pioneers in the blockchain, decentralized internet are all here. This is like the Silicon Valley of Crypto, right? >> I think they're calling it Crypto Island. >> Crypto Island, yes. It sounds like a TV show. We should be on it. It's not lost, it's Crypto Island. >> Exactly. >> Thanks so much for spending the time on theCUBE. >> Thanks John. >> John: I appreciate it. >> I appreciate it so much. Thanks for making sense of me. >> I'm John Furrier here on theCUBE here in Puerto Rico. Our coverage continues after this short break.
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brought to you by SiliconANGLE. and get that token program. and a lot of the super geeks get it and connect it to any other messenger, Is that kind of where you guys come in? and that's really the This is the new way, right? and so if you can both and then based upon how you want to work and it's been something that defines you and the SENSE token. and leverage the access to so I got to ask you the hard question. and the technical I don't like the So that's sort of the its a network graph so you but on the digital side as well, and one of the other and the stacks and all and in the end maybe do some help, and the rest goes into Okay, so I got to ask you what your and maybe that's not the only solution, and also the bad behavior and part of the idea of and also it's a way for the conversation to folks, is it has all of the good things. and thank you for taking the time and that was the initial incentive-- for the folks that don't know what it is. and encourage the stimulation of economy. to the States if you need to, and the embracing of So it's kind of like LA. is that the generators on the island, This is like the Silicon I think they're We should be on it. Thanks so much for spending the time I appreciate it so much. I'm John Furrier here on
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Ken Xie, Fortinet | Fortinet Accelerate 2018
>>Live from Las Vegas. It's theCUBE. Covering Fortinet Accelerate 18. Brought to you by Fortinet. >> Welcome to Fortinet Accelerate 2018. I'm Lisa Martin with theCUBE and we're excited to be here doing our second year of coverage of this longstanding event. My cohost for the day is Peter Burris; excited to be co-hosting with Peter again, and we're very excited to be joined by the CEO, Founder, and Chief Chairman of Fortinet, Ken Xie, Ken welcome back to theCUBE. >> Thank you, Lisa, thank you, Peter. Happy to be here. >> It's great to be here for us as well, and the title of your Keynote was Leading the Change in Security Transformation, but something as a marketer I geeked out on before that, was the tagline of the event, Strength in Numbers. You shared some fantastic numbers that I'm sure you're quite proud of. In 2017, $1.8 in billing, huge growth in customer acquisitions 17.8 thousand new customers acquired in 2017 alone, and you also shared that Forinet protects around 90% of the Global S&P 100. Great brands and logos you shared Apple, Coca Cola, Oracle. Tell us a little bit more and kind of as an extension of your Keynote, this strength in numbers that you must be very proud of. >> Yeah, I'm an engineer background, always liked the number, and not only we become much bigger company, we actually has 25 to 30% global employment in a network security space. That give a huge customer base and last year sales grow 19% and we keeping leading the space with a new product we just announced today. The FortiGate 6000 and also the FortiOS 6.0. So all this changing the landscape and like I said last year we believe the space is in a transition now, they've got a new generation infrastructure security, so we want to lead again. We started the company 18 years ago to get into we called a UTM network firewall space. We feel infrastructure security is very important now. And that we want to lead in the transition and lead in the change. >> So growth was a big theme or is a big theme. Some of the things that we're also interesting is another theme of really this evolution, this landscape I think you and Peter will probably get into more the technology, but give our viewers a little bit of an extension of what you shared in your keynote about the evolution. These three generations of internet and network security. >> Yeah, when I first start my network security career the first company I was study at Stanford University, I was in the 20s. It was very exciting is that a space keeping changing and grow very fast, that makes me keeping have to learning everyday and that I like. And then we start a company call Net Screen when it was early 30s, that's my second company. We call the first generation network security which secured a connection into the trust company environment and the Net Screens a leader, later being sold for $4 billion. Then starting in 2000, we see the space changing. Basically you only secure the connection, no longer enough. Just like a today you only validate yourself go to travel with a ticket no longer enough, they need to see what you carry, what's the what's the luggage has, right. So that's where we call them in application and content security they call the UTM firewall, that's how Fortinet started. That's the second generation starting replacing the first generation. But compared to 18 years ago, since change it again and nowadays the data no longer stay inside company, they go to the mobile device, they go to the cloud, they call auditive application go to the IoT is everywhere. So that's where the security also need to be changed and follow the important data secure the whole infrastructure. That's why keeping talking from last year this year is really the infrastructure security that secure fabric the starting get very important and we want to lead in this space again like we did 18 years ago starting Fortinet. >> Ken, I'd like to tie that, what you just talked about, back to this notion of strength in numbers. Clearly the bad guys that would do a company harm are many and varied and sometimes they actually work together. There's danger in numbers Fortinet is trying to pull together utilizing advanced technologies, new ways of using data and AI and pattern recognition and a lot of other things to counter effect that. What does that say about the nature of the relationships that Fortinet is going to have to have with its customers going forward? How is that evolving, the idea of a deeper sharing? What do you think? >> Actually, the good guy also started working together now. We formed the they call it the Cyber Threat Alliance, the CTA, and Fortinet is one of the founding company with the five other company including Palo Alto Network, Check Point and McAfee and also feel a Cisco, there's a few other company all working together now. We also have, we call, the Fabric-Ready Program which has 42 big partners including like IBM, Microsoft, Amazon, Google, all this bigger company because to defend the latest newest Fabric threat you have to be working together and that also protect the whole infrastructure. You also need a few company working together and it's a because on average every big enterprise they deploy 20 to 30 different products from different company. Management cost is number one, the highest cost in the big enterprise security space because you have to learn so many different products from so many different vendor, most of them competitor and now even working together, now communicate together. So that's where we want to change the landscape. We want to provide how infrastructure security can work better and not only partner together but also share the data, share the information, share the intelligence. >> So fundamentally there is the relationship is changing very dramatically as a way of countering the bad actors by having the good actors work more closely together and that drives a degree of collaboration coordination and a new sense of trust. But you also mentioned that the average enterprise is 20 to 30 fraud based security products. Every time you introduce a new product, you introduce some benefits you introduce some costs, potentially some new threat surfaces. How should enterprises think about what is too many, what is not enough when they start thinking about the partnerships that needed put together to sustain that secure profile? >> In order to have the best protection today you need to secure the whole infrastructure, the whole cyberspace. Network security still the biggest and also grow very fast and then there's the endpoint and there's a like a cloud security, there's a whole different application, email, web and all the other cloud all the other IoT. You really need to make sure all these different piece working together, communicate together and the best way is really, they have to have a single panel of our management service. They can look at them, they can make it integrate together they can automate together, because today's attack can happen within seconds when they get in the company network. It's very difficult for human to react on that. That's where how to integrate, how to automate, this different piece, that is so important. That's where the Fabric approach, the infrastructure approach get very important. Otherwise, you cannot react quick enough, in fact, to defend yourself in a current environment. On the other side for your question, how many vendor do you have, I feel the less the better. At least they have to work together. If they're not working together, will make it even more difficult to defend because each part they not communicate and not react and not automate will make the job very, very difficult and that's where all this working together and the less vendor they can all responsible for all your security it's better. So that's where we see some consolidation in the space. They do still have a lot of new company come up, like you mentioned, there's close to 2,000 separate security company. A lot of them try to address the point solution. I mentioned there's a four different level engineer after engineer work there because I see 90% company they do the detection. There's a certain application you can detect the intrusion and then the next level is where they after you attack what are going to do about it. Is it really the prevention setting kick in automatic pull out the bad actor. After that, then you need to go to the integration because there's so many different products, so many different piece you need to working together, that's the integration. Eventually the performance and cost. Because security on average still cost 100 times more expensive under same traffic and also much slower compared to the routing switch in networking device. That's what the performance cost. Also starting in the highest level, that's also very difficult to handle. >> So, we're just enough to start with the idea of data integration, secure data integration amongst the security platform, so enough to do as little as possible, as few as possible to do that, but enough to cover all the infrastructure. >> Yes, because the data is all a whole different structure. You no longer does have to trust environment. Because even inside the company, there's so many different way you can access to the outside, whether it by your mobile device so there's a multiple way you can connect on the internet and today in the enterprise 90% connection goes to Wi-Fi now it's not goes to a wired network, that's also difficult to manage. So that's where we will hide it together and make it all working together it's very important. >> So, in the spirit of collaboration, collaborating with vendors. When you're talking with enterprises that have this myriad security solutions in place now, how are they helping to guide and really impact Fortinet's technologies to help them succeed. What's that kind of customer collaboration like, I know you meet with a lot of customers, how are they helping to influence the leading security technologies you deliver? >> We always want to listen the customer. They have the highest priority, they gave us the best feedback. Like the presentation they talked about there's a case from Olerica which is where they have a lot of branch office and they want to use in the latest technology and networking technology, SD-WAN. Are working together with security, that's ready the new trend and how to make sure they have all the availability, they have the flexibility software-defined networking there and also make sure to security also there to handle the customer data, that's all very important so that's what we work very closely with customer to response what they need. That's where I'm still very proud to be no longer kind of engineer anymore but will still try to build in an engineer technology company. Listen to the customer react quick because to handle security space, cyber security, internet security, you have to work to quickly react for the change, on internet, on application. So that's where follow the customer and give them the quick best solution it's very very important. >> On the customer side in Anaemia we talked about that was talked a little bit about this morning with GDPR are is around the corner, May 2018. Do you see your work coordinates work with customers in Anaemia as potentially being, kind of, leading-edge to help customers in the Americas and Asia-Pacific be more prepared for different types of compliance regulations? >> We see the GDPR as an additional opportunity, as a additional complement solution compared to all the new product technology would come up. They definitely gave us an additional business rate, additional opportunity, to really help customer protect the data, make the data stay in their own environment and the same time, internet is a very global thing, and how to make sure different country, different region, working together is also very important. I think it's a GDPR is a great opportunity to keeping expanding a security space and make it safer for the consumer for the end-user. >> So Ken as CEO Fortinet or a CEO was tough act, but as CEO you have to be worried about the security of your business and as a security company you're as much attacked, if not more attacked than a lot of other people because getting to your stuff would allow folks to get to a lot of other stuff. How do you regard the Fortinet capabilities inside Fortinet capability as providing you a source of differentiation in the technology industry? >> Yeah we keep security in mind as the highest priority within a company. That's where we develop a lot of product, we also internally use tests first. You can see from endpoint, the network side, the email, to the web, to the Wi-Fi access, to the cloud, to the IoT, it's all developing internally, it tests internally so the infrastructure security actually give you multiple layer protection. No longer just have one single firewall, you pass the fire were all open up. It's really multiple layer, like a rather the ransomware or something they had to pass multiple layer protection in order to really reach the data there. So that's where we see the infrastructure security with all different products and developed together, engineer working together is very important. And we also have were strong engineer and also we call the IT security team lead by Phil Cauld, I think you are being interview him later and he has a great team and a great experience in NSA for about 30 years, secure country. And that's where we leverage the best people, the best technology to provide the best security. Not only the portal side, also our own the internal security in this space. >> So, in the last minute or so that we have here, one of the things that Patrice Perce your global sales leader said during his keynote this morning was that security transformation, this is the year for it. So, in a minute or so, kind of what are some of the things besides fueling security transformation for your customers do you see as priorities and an exciting futures this year for Fortinet, including you talked about IoT, that's a $9 billion opportunity. You mentioned the securing the connected car to a very cool car in there, what are some of the things that are exciting to you as the leader of this company in 2018? >> We host some basic technology, not another company has. Like a built in security for a single chip. I also mentioned like some other bigger company, like a Google started building a TPU for the cloud computing and Nvidia the GPU. So we actually saw this vision 18 years ago when we start a company and the combine the best hardware and best technology with solve for all this service together. So, long term you will see the huge benefit and that's also like translate into today you can see all these technology enable us to really provide a better service to the customer to the partner and we all starting benefit for all this investment right now. >> Well Ken, thank you so much for joining us back on theCUBE. It's our pleasure to be here at the 16th year of the event, our second time here. Thanks for sharing your insight and we're looking forward to a great show. >> Thank you, great questions, it's the best platform to really promoting the technology, promoting the infrastructure security, thank you very much. >> Likewise, we like to hear that. For my co-host Peter Burris, I'm Lisa Martin, we are coming to you from Fortinet Accelerate 2018. Thanks for watching, stick around we have great content coming up.
SUMMARY :
Brought to you by Fortinet. My cohost for the day is Peter Burris; excited to be co-hosting with Peter again, and we're Happy to be here. It's great to be here for us as well, and the title of your Keynote was Leading the Yeah, I'm an engineer background, always liked the number, and not only we become much give our viewers a little bit of an extension of what you shared in your keynote about the they need to see what you carry, what's the what's the luggage has, right. What does that say about the nature of the relationships that Fortinet is going to have We formed the they call it the Cyber Threat Alliance, the CTA, and Fortinet is one of countering the bad actors by having the good actors work more closely together and that In order to have the best protection today you need to secure the whole infrastructure, amongst the security platform, so enough to do as little as possible, as few as possible Because even inside the company, there's so many different way you can access to the outside, how are they helping to influence the leading security technologies you deliver? They have the highest priority, they gave us the best feedback. On the customer side in Anaemia we talked about that was talked a little bit about this customer protect the data, make the data stay in their own environment and the same time, So Ken as CEO Fortinet or a CEO was tough act, but as CEO you have to be worried about You can see from endpoint, the network side, the email, to the web, to the Wi-Fi access, of the things that are exciting to you as the leader of this company in 2018? customer to the partner and we all starting benefit for all this investment right now. It's our pleasure to be here at the 16th year of the event, our second time here. promoting the infrastructure security, thank you very much. For my co-host Peter Burris, I'm Lisa Martin, we are coming to you from Fortinet Accelerate
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DONOTPOSTKen Xie, Fortinet | Fortinet Accelerate 2018
>> (Narrator) Live from Las Vegas. It's theCUBE. Covering Fortinet Accelerate 18. Brought to you by Fortinet. >> Welcome to Fortinet Accelerate 2018. I'm Lisa Martin with theCUBE and we're excited to be here doing our second year of coverage of this longstanding event. My cohost for the day is Peter Burris; excited to be co-hosting with Peter again, and we're very excited to be joined by the CEO, Founder, and Chief Chairman of Fortinet, Ken Xie, Ken welcome back to theCUBE. >> Thank you, Lisa, thank you, Peter. Happy to be here. >> It's great to be here for us as well, and the title of your Keynote was Leading the Change in Security Transformation, but something as a marketer I geeked out on before that, was the tagline of the event, Strength in Numbers. You shared some fantastic numbers that I'm sure you're quite proud of. In 207, $1.8 in billing, huge growth in customer acquisitions 17.8 thousand new customers acquired in 2017 alone, and you also shared that Forinet protects around 90% of the Global S&P 100. Great brands and logos you shared Apple, Coca Cola, Oracle. Tell us a little bit more and kind of as an extension of your Keynote, this strength in numbers that you must be very proud of. >> Yeah, I'm an engineer background, always liked the number, and not only we become much bigger company, we actually has 25 to 30% global employment in a network security space. That give a huge customer base and last year sales grow 19% and we keeping leading the space with a new port out we just announced today. The FortiGate 6000 and also the FortiOS 6.0. So all this changing in the landscape and like I said last year we believe the space is in a transition now, they've got a new generation infrastructure security, so we want to lead again. We started the company 18 years ago to get into we called a UTM network firewall space. We feel infrastructure security is very important now. And that we want to lead in the transition and lead in the change. >> So growth was a big theme or is a big theme. Some of the things that we're also interesting is another theme of really this evolution, this landscape I think you and Peter will probably get into more the technology, but give our viewers a little bit of an extension of what you shared in your keynote about the evolution. These three generations of internet and network security. >> Yeah, when I first start my network security career the first company I was study at Stanford University, I was in the 20s. It was very exciting is that a space keeping changing and grow very fast, that makes me keeping have to learning everyday and that I like. And then we start a company call Net Screen when it was early 30s, that's my second company. We call the first generation network security which secured a connection into the trust company environment and the Net Screens a leader, later being sold for $4 billion. Then starting in 2000, we see the space changing. Basically you only secure the connection, no longer enough. Just like a today you only validate yourself go to travel with a ticket no longer enough, they need to see what you carry, what's the what's the luggage has, right. So that's where we call them in application and content security they call the UTM firewall, that's how Fortinet started. That's the second generation starting replacing the first generation. But compared to 18 years ago, since change it again and nowadays the data no longer stay inside company, they go to the mobile device, they go to the cloud, they call auditive application go to the IoT is everywhere. So that's where the security also need to be changed and follow the important data secure the whole infrastructure. That's why keeping talking from last year this year is really the infrastructure security that secure fabric the starting get very important and we want to lead in this space again like we did 18 years ago starting Fortinet. >> Ken, I'd like to tie that, what you just talked about, back to this notion of strength in numbers. Clearly the bad guys that would do a company harm are many and varied and sometimes they actually work together. There's danger in numbers Fortinet is trying to pull together utilizing advanced technologies, new ways of using data and AI and pattern recognition and a lot of other things to counter effect that. What does that say about the nature of the relationships that Fortinet is going to have to have with its customers going forward? How is that evolving, the idea of a deeper sharing? What do you think? >> Actually, the good guy also started working together now. We formed the they call it the Cyber Threat Alliance, the CTA, and Fortinet is one of the founding company with the five other company including Palo Alto Network, Check Point and McAfee and also feel a Cisco, there's a few other company all working together now. We also have, we call, the Fabric-Ready Program which has a 42 bigger partner including like IBM, Microsoft, Amazon, Google, all this bigger company because to defend the latest newest Fabric threat you have to be working together and that also protect the whole infrastructure. You also need a few company working together and it's a because on average every big enterprise they deploy 20 to 30 different products from different company. Management cost is number one, the highest cost in the big enterprise security space because you have to learn so many different products from so many different vendor, most of them competitor and now even working together, now communicate together. So that's where we want to change the landscape. We want to provide how infrastructure security can work better and not only partner together but also share the data, share the information, share the intelligence. >> So fundamentally there is the relationship is changing very dramatically as a way of countering the bad actors by having the good actors work more closely together and that drives a degree of collaboration coordination and a new sense of trust. But you also mentioned that the average enterprise is 20 to 30 fraud based security products. Every time you introduce a new product, you introduce some benefits you introduce some costs, potentially some new threat surfaces. How should enterprises think about what is too many, what is not enough when they start thinking about the partnerships that needed put together to sustain that secure profile? >> In order to have the best protection today you need to secure the whole infrastructure, the whole cyberspace. Network security still the biggest and also grow very fast and then there's the endpoint and there's a like a cloud security, there's a whole different application, email, web and all the other cloud all the other IoT. You really need to make sure all these different piece working together, communicate together and the best way is really, they have to have a single panel of our management service. They can look at them, they can make it integrate together they can automate together, because today's attack can happen within seconds when they get in the company network. It's very difficult for human to react on that. That's where how to integrate, how to automate, this different piece, that is so important. That's where the Fabric approach, the infrastructure approach get very important. Otherwise, you cannot react quick enough, in fact, to defend yourself in a current environment. On the other side for your question, how many vendor do you have, I feel the less the better. At least they have to work together. If they're not working together, will make it even more difficult to defend because each part they not communicate and not react and not automate will make the job very, very difficult and that's where all this working together and the less vendor they can all responsible for all your security it's better. So that's where we see some consolidation in the space. They do still have a lot of new company come up, like you mentioned, there's close to 2,000 separate security company. A lot of them try to address the point solution. I mentioned there's a four different level engineer after engineer work there because I see 90% company they do the detection. There's a certain application you can detect the intrusion and then the next level is where they after you attack what are going to do about it. Is it really the prevention setting kick in automatic pull out the bad actor. After that, then you need to go to the integration because there's so many different products, so many different piece you need to working together, that's the integration. Eventually the performance and cost. Because security on average still cost 100 times more expensive under same traffic and also much slower compared to the routing switch in networking device. That's what the performance cost. Also starting in the highest level, that's also very difficult to handle. >> So, we're just enough to start with the idea of data integration, secure data integration amongst the security platform, so enough to do as little as possible, as few as possible to do that, but enough to cover all the infrastructure. >> Yes, because the data is all a whole different structure. You no longer does have to trust environment. Because even inside the company, there's so many different way you can access to the outside, whether it by your mobile device so there's a multiple way you can connect on the internet and today in the enterprise 90% connection goes to Wi-Fi now it's not goes to a wired network, that's also difficult to manage. So that's where we will hide it together and make it all working together it's very important. >> So, in the spirit of collaboration, collaborating with vendors. When you're talking with enterprises that have this myriad security solutions in place now, how are they helping to guide and really impact Fortinet's technologies to help them succeed. What's that kind of customer collaboration like, I know you meet with a lot of customers, how are they helping to influence the leading security technologies you deliver? >> We always want to listen the customer. They have the highest priority, they gave us the best feedback. Like the presentation they talked about there's a case from Olerica which is where they have a lot of branch office and they want to use in the latest technology and networking technology. I see when I'm working together with security, that's ready the new trend and how to make sure they have all the availability, they have the flexibility software-defined networking there and also make sure to security also there to handle the customer data, that's all very important so that's what we work very closely with customer to response what they need. That's where I'm still very proud to be no longer kind of engineer anymore but will still try to build in an engineer technology company. Lesson to the customer react quick because to handle security space, cyber security, internet security, you have to be work quickly react for the change, on internet, on application. So that's where follow the customer and give them the quick best solution it's very very important. On the customer side in Anaemia we talked about that was talked a little bit about this morning with GDPR are is around the corner, May 2018. Do you see your work coordinates work with customers in Anaemia as potentially being, kind of, leading-edge to help customers in the Americas and Asia-Pacific be more prepared for different types of compliance regulations? >> We see the GDPR as an additional opportunity, as a additional complement solution compared to all the new product technology would come up. They definitely gave us an additional business rate, additional opportunity, to really help customer protect the data, make the data stay in their own environment and the same time, internet is a very global thing, and how to make sure different country, different region, working together is also very important. I think it's a GDPR is a great opportunity to keeping expanding a security space and make it safer for the consumer for the end-user. >> So Ken as CEO Fortinet or a CEO was tough act, but as CEO you have to be worried about the security of your business and as a security company you're as much attacked, if not more attacked than a lot of other people because getting to your stuff would allow folks to get to a lot of other stuff. How do you regard the Fortinet capabilities inside Fortinet capability as providing you a source of differentiation in the technology industry? >> Yeah we keep security in mind as the highest priority within a company. That's where we develop a lot of product, we also internally use tests first. You can see from endpoint, the network side, the email, to the web, to the Wi-Fi access, to the cloud, to the IoT, it's all developing internally, it tests internally so the infrastructure security actually give you multiple layer protection. No longer just have one single firewall, you pass the fire were all open up. It's really multiple layer, like a rather the ransomware or something they had to pass multiple layer protection in order to really reach the data there. So that's where we see the infrastructure security with all different products and developed together, engineer working together is very important. And we also have were strong engineer and also we call the IT security team lead by Phil Cauld, I think you are being interview him later and he has a great team and a great experience in NSA for about 30 years, secure country. And that's where we leverage the best people, the best technology to provide the best security. Not only the portal side, also our own the internal security in this space. >> So, in the last minute or so that we have here, one of the things that Patrice Perce your global sales leader said during his keynote this morning was that security transformation, this is the year for it. So, in a minute or so, kind of what are some of the things besides fueling security transformation for your customers do you see as priorities and an exciting futures this year for Fortinet, including you talked about IoT, that's a $9 billion opportunity. You mentioned the securing the connected car to a very cool car in there, what are some of the things that are exciting to you as the leader of this company in 2018? >> We host some basic technology, not another company has. Like a built in security for a single chip. I also mentioned like some other bigger company, like a Google started building a TPU for the cloud computing and Nvidia the GPU. So we actually saw this vision 18 years ago when we start a company and the combine the best hardware and best technology with solve for all this service together. So, long term you will see the huge benefit and that's also like translate into today you can see all these technology enable us to really provide a better service to the customer to the partner and we all starting benefit for all this investment right now. >> Well Ken, thank you so much for joining us back on theCUBE. It's our pleasure to be here at the 16th year of the event, our second time here. Thanks for sharing your insight and we're looking forward to a great show. >> Thank you, great questions, it's the best platform to really promoting the technology, promoting the infrastructure security, thank you very much. >> Likewise, we like to hear that. For my co-host Peter Burris, I'm Lisa Martin, we are coming to you from Fortinet Accelerate 2018. Thanks for watching, stick around we have great content coming up.
SUMMARY :
Brought to you by Fortinet. My cohost for the day is Peter Burris; Happy to be here. and the title of your Keynote was The FortiGate 6000 and also the FortiOS 6.0. Some of the things that we're also interesting they need to see what you carry, Ken, I'd like to tie that, what you just talked about, We formed the they call it the Cyber Threat Alliance, the bad actors by having the good actors and the best way is really, they have to have amongst the security platform, so enough to do Yes, because the data is all a whole different structure. the leading security technologies you deliver? They have the highest priority, they gave us and make it safer for the consumer for the end-user. a source of differentiation in the technology industry? the best technology to provide the best security. the things that are exciting to you as to the partner and we all starting benefit It's our pleasure to be here at the 16th year promoting the infrastructure security, thank you very much. we are coming to you from Fortinet Accelerate 2018.
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Theresa Miller, 24x7 IT Connection & Phoummala Schmitt, Independence Blue Cross | VMworld 2017
>> Announcer: Live from Las Vegas, it's theCUBE. Covering VMworld 2017, brought to you by VMware and its ecosystem partners. (techno music) >> Good morning, welcome to day three of VMworld 2017. This is theCUBE's continuing coverage of this big event in Las Vegas. I am Lisa Martin with my co-host, Stu Miniman, and we're very excited to be joined by a couple of gals in tech. We have Phoummala Schmitt, you are the infrastructure lead for Independence Blue Cross, and Theresa Miller, the founder of the 24x7 IT Connection. Welcome. >> Thank you. >> Thank you for having us. >> So, Phoummala, let's start with you. You are a very leading female in the technology and software space. Tell us about yourself. What do you do, what inspires you as a female leader in technology? >> I'm currently in infrastructure lead at Independence Blue Cross. I manage unified communications applications, Exchange, Skype for Business. What excites me is the ability to show young women that you can do anything. When I was younger, I was told that I didn't understand math very well, so I couldn't be in IT, well, look at me here. So, it's inspiring. I feel inspired when little girls tell me, I want to do something technical. >> That's awesome, Theresa, what about you? What's your journey been like? >> My journey started over 20 years ago by accident, while I was studying at the University of Wisconsin-Whitewater. There was an opportunity to study IT. It made sense to me, and I dropped my accounting major just like that as soon as IT came to the forefront. I've been doing technology ever since, and today, now, I have 24x7 IT Connection. We do writing, we do webinars, and we also do IT consulting. >> So, you guys work together with the 24x7 IT Connection. Tell us a little bit more about that. I know that, Phoummala, you mentioned Microsoft, and here we are at VMworld. Tell us about what kind of topics you cover on that 24x7 IT Connection. >> We cover a broad range of topics. I usually cover the Microsoft, Exchange, Skype world. I actually blog for Theresa, but we do a podcast together, the Current Status, and we talk about all sorts of technology, storage, networking, and just the current trends. And we actually do it on video, through YouTube, and we have a glass of wine. We make it so it's like a casual conversation with your friends, you know, you're just chattin' and talkin' tech, like here at the conference. >> Uh-- >> Just to add to that, so, from the blogging and like the approach we use, it really is about what's relevant to us. So, like she said, we're covering end-user computing, it might be Microsoft, it might be Linux. It just depends. We have several female writers and one male, and it's really about what's relevant, what's going on in their world, because then you know it's going on in someone else's. >> Yeah, Phoummala, you've been in the center of a really interesting transition we've been seeing in the marketplace. You know, I think about my career in tech, you know, deploying servers for email, and that whole push. Microsoft, huge push to get everybody onto Office 365. >> Phoummala: Yes. >> You know, where that lives, we talk about, you know, software's eating the world. You know, so, give us that journey of applications for you. How's that change your role, some of the dynamics? Sounds like you might need a glass of wine after talking through some of these topics, yeah. >> Yeah, I actually started in the server world, server and infrastructure. I was racking and stacking servers, deploying VMs, and then, at the same time, I was also managing Exchange, but as my career progressed, I kind of left that storage and server background and decided, you know what, applications. I wanted to focus a little bit more and really embrace the application world. Since I had that server background, that was my job, it just seems I could actually deploy these applications a lot better, because I understand the underlying foundations behind it, Exchange, and the cloud, so, right now, you know the push is to be in the cloud. Where I work, and a lot of organizations like ourselves, we don't go to the cloud yet. We're just not there. So, there is a very strong push. Eventually, I suspect we'll all be in the cloud. I mean, that's just, it's not if, it's when. >> Yeah, so, but I want to dig down just a tiny bit more, because, you know, most people in the VMware community know Microsoft pretty well. The relationship with Microsoft and their applications with virtualization, and now with cloud, is a really interest dynamic, so you've gone against some of what Microsoft said in the past, kind of do what's best for your organization, why don't you explain some of that to our audience, yeah. >> Yeah, so, Exchange. The preferred architecture for Exchange is, or Exchange 2016, 2013, is to be physical servers, with DAS, direct-attached storage, which is, you know, not what most people are. I mean, it's a virtualized world now. I don't know any company that isn't virtualized. So, I've taken the approach, what is the best situation or deployment for your organization. Yes, there is the preferred architecture, but it's not, I don't look at it as the Holy Grail, or the Bible. I look at what is best for the organization. What are your requirements? So, if the requirement is to reduce data center cost, reduce some rack space, and you can't go to the cloud yet, due to other requirements, let's look at alternative solutions that still follow some of the guidance. So, you know, yes, I break away from it, but it's what's best for your business, because not everybody can deploy physical. >> Yeah, Theresa, I have to imagine you cover a lot of this. You know, what's really happening with customers versus, you know, no offense to our friends on the vendor side, but, you know, they always think its what's right, as opposed to the person doing it, knows what is right for their environment. That's one of the challenges of IT, right? There is no one way to do things, so. >> Every organization is going to take a different path and journey, and that might be to the cloud, that might not be yet. That might be a combination, that could be hybrid IT, I think is another term that we keep hearing where, maybe I have some applications in the cloud, and some that will always remain on prem, but it has to match the culture and the fit of the business, or you won't be successful with any IT project. >> So, ladies, we're at VMworld 2017, given both of your thoughts in terms of, we need to do what's best for the business, Phoummala, let me start with you. What are some of the things that you're hearing, are you hearing other peers of yours echo the same feelings and sentiments? >> Yes, when we're out in the field, you know, I'm talkin' to people, and it's, yeah, it's we're not there yet, we want to go there, yeah, but we can't do it, we don't have the infrastructure, we don't have the resources. And oftentimes, you know, our vendors, they, they forget that budgets, there's constraints, you know, resourcing. So, you know, my word to them is be patient with us. We want to go there, we like your products, but there's so many other factors in play, especially when you work for a large enterprise. You know, there's politics, and large enterprises just take time to do things, especially certain industries, healthcare, financial sectors. You have certain regulations that you have to follow, and in order to get to the cloud, or whatever, you know, the latest trend is, we may have to modify certain policies that are in place and then there's a downward effect, because let's say we want to go to the cloud, then you have to go to, you know, your security department. What regulations or what retention policies do you have to change? And that may, you know, that may take time. So, it's not like it's going to' happen today. >> Theresa, same question, but I guess, maybe, no, maybe a different question. In terms of your podcast, have you heard anything here that's inspired the next conversation that you guys want to have with your glass of wine? >> So, I really think, it's probably going to revolve around cloud again, and in terms of, the other thing I keep seeing is analytics. Everybody's talking about analytics. >> Lisa: Yes. >> And I think that's a really interesting conversation, 'cause it means so many different things. The depth, what are you going to analyze? How do you manage that data? So I could see it being a combination of those topics, and even maybe separate. >> Yeah, yeah, Phoummala, you and I were talking before the interview. Think about this community here. It used to be, you know, it was like hypervisor, virtualizing, we were all in this journey to virtualize. Now, it's a little bit fragmented because there's so many different areas. Analytics, absolutely huge people. Security, lots of people going there. This whole cloud discussion, on all the different apps. What are you seeing in the community? What are the topic areas? Is that, you know, is that a challenge to the community? VMware, the VMworld community was a pretty tight-knit community, and now it feels, you know, while there's great connections and great people, it's broken into a few different pieces. What's your reaction to that? >> I mean, I do feel there's sort of a, not a disconnect, but there's so many different aspects, and I think that's just the evolution of IT. We've evolved to the point where it's beyond IT, it's beyond the technical approaches. It is, um, it's almost like it's, IT's just another business department. We're a business. We provide services to the other business units, and it's just that evolution of, we're service providers, all of us. Whether we are in the data center, or we are an apps develop, we are providing a service to somebody, and we have customers. >> Do you find that that's an advantage? We were talking to some guests earlier this week that, I think it was an analyst from ESG that was saying, you know, you can show that certain problems with storage, certain costs, aren't IT's problem, it's a business problem. Is that an advantage what you just kind of talked about, Phoummala, in terms of getting eyes and ears of the business to provide, okay, this is a business challenge, we need to provide the right expertise, the right funding, to support these services that are needed? >> I definitely think so. I mean, just from my own experience. Understanding what the business wants and needs is huge. And then just puttin' yourself in their shoes. What do they need, what can we do to make their jobs better? So that person, you know, clicking the button of submitting our payroll, or, you know, putting a purchase order in, what can we do to make that better? So, you know, it's one of the things I always do when I'm looking at projects. What value is this going to bring for our business? And, I think, that's just the way IT has evolved to. We're not the programmers in the basement anymore, you know, with the lights turned off and just coding away. We're all business analysts now. Because, at the end of the day, it's our paycheck, too. So, these products that we're hearing about, at the end of the day, it affects us, it affects our business, and the bottom line. >> And what is the website of 24x7 IT Connection that people can see and hear the value that you bring to the community? >> It's 24x7, so that's the 24 by 7, and then itconnection.com. And so, like I said, we share a lot of really great stuff. We have something new every week, so it's definitely worth checking out. >> Well, ladies, thank you so much for joining Stu and myself this morning and sharing your journeys into IT, as well as your insights, what you've learned from the show, what excites you, and where people can go to find more information about the expertise that you bring to the community. We want to thank you for watching again. We are theCUBE live from day three of VMworld 2017. I am Lisa Martin, for my esteemed co-host, Stu Miniman, thanks for watching. We'll be right back. (techno music)
SUMMARY :
Covering VMworld 2017, brought to you by VMware We have Phoummala Schmitt, you are the infrastructure lead What do you do, what inspires you that you can do anything. and I dropped my accounting major just like that I know that, Phoummala, you mentioned Microsoft, and talkin' tech, like here at the conference. so, from the blogging and like the approach we use, you know, deploying servers for email, and that whole push. You know, where that lives, we talk about, you know, and decided, you know what, applications. because, you know, most people in the VMware community So, you know, yes, I break away from it, Yeah, Theresa, I have to imagine you cover a lot of this. and journey, and that might be to the cloud, are you hearing other peers And that may, you know, that may take time. that you guys want to have with your glass of wine? and in terms of, the other thing I keep seeing is analytics. The depth, what are you going to analyze? Is that, you know, is that a challenge to the community? and it's just that evolution of, we're service providers, Is that an advantage what you just kind of talked about, So that person, you know, clicking the button It's 24x7, so that's the 24 by 7, about the expertise that you bring to the community.
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Todd Nightingale, Cisco Meraki | Cisco DevNet Create 2017
>> Announcer: Live from San Francisco, it's The Cube. Covering DevNet Create 2017. Brought to you by Cisco. >> Hey, welcome back, everyone. We're live in San Francisco for Cisco System's Inaugural DevNet Create Event. Which is an extension of their DevNet Developer Program. Which is the Cisco, you know, core developer program. Now, going out to the community to create, kind of, ingratiate into the DevOps developer world, connecting IOT and infrastructure together. This is The Cube's exclusive coverage for two days. Our next guest is Todd Nightingale, senior vice president and general manager of Cisco. Welcome to The Cube, I'm John Furrier. My co-host Peter Burris, welcome to The Cube. >> Thanks. >> Tell us about your group first. Just explain your division, what you guys do and why is it relevant to DevNet Create? I mean, you guys already got a massive developer program that's kicked off and growth within Cisco. Why DevNet Create? Why ingratiate out into the community and connect with these new developers? >> Sure, sure yeah. The Meraki business, it's cloud-managed infrastructure. We make wireless, switching, routing. And now phones and cameras and mobile device management. You know what we've realized is as simple to manage, simple to monitor, that our solution is, a lot of our customers, they want to do more. They want to expand and build custom applications. They want to leverage social logins. And do all kinds of different analytics on top of the infrastructure. The infrastructure is starting to be a part of a greater technology you know, digitization of their business, or their school, or their government. And really I think the lesson that we've learned over the last couple years is the key is to open up the platform. Is to have some faith in the community. Open up the platform and do your best to recruit, you know, best in class development teams from around the world. And once people can get more from your platform than others than they're going to flock to you over time. We're lucky, right, as a cloud managed solution, we've got all of our devices already being managed and monitored from the cloud. So for developers, it's very easy to develop on cloud APIs. >> So, they don't need to come in and be a total network guru. They just come in and leverage infrastructure as code for a gameable infrastructure, is that right? >> Exactly, yeah, rest APIs in the cloud. Just like you might integrate to a Facebook API or a Google API. You integrate to a Meraki API. And you're able to control the infrastructure, get analytics from the infrastructure, understand your locations better, all of that stuff. >> Peter and I always talk on The Cube about a couple concepts, but two are relevant. For this one, I'll give you a reaction to. One is internet scale now is going to a whole nother dimension. Cisco dominating with scale at the router level within internet one. But now, with internet and things, he brings up this concept of this known technology but unknown processing development. You mentioned new devices connecting. This is, like, a new connection point that needs to be managed dynamically. You don't know when they're going to come on and off. So, that's kind of cool. I'm going to get your reaction to that. Is that how you guys see the world? Because that really is IOT. New devices are connected to the network, they need a connection, they need power, and they need to be provisioned, managed, and allocated. They're throwing off data. This is a developer dream but also could be a nightmare. >> Yeah, look, I think that a lot of the story of networking has been this concept of, like, building a network, configuring it up just right, and then when it's perfect, you don't touch it. You're afraid you might break something. The concept of fat-fingering is so common, right? And so these networks are incredibly powerful but brittle. And that just can't be the way anymore. It has to be simple enough that people can feel that their network is nimble and changeable and can be configured and managed and changed over time to react to this stuff. I think the technology is getting better when it comes to simple and automated provisioning of IOT devices. We're tracking very carefully a technology called mud that allows for these devices to provision with a policy set by the manufacturer, and all that stuff. The real story is the networks were deploying today will have to be nimble. And they'll have to be upgradable from the cloud and be able to get better over time and make it easier and easier for people who have maybe a thousand users on their network today, they're going to have a hundred thousand devices on their network in five years. And they have to be ready for that. And be ready to continue to evolve over time. >> So, one of the things, that our researchers, we've talked to a lot of CIOs, is that they're moving to an orientation that's focused on elasticity, which might be no workload at any scale to what we're calling, plasticity. Which has very, very specific meaning, at least, in the physics sense. Not only are you able to scale up and down, but you're also able to reconfigure very, very rapidly. So, things will plop into a new shape that will sustain itself. And I want to know what you think about this concept. Not just elasticity, but plasticity. The ability for the infrastructure to reconfigure itself in ways that make sense and sustain that shape as the business evolves. >> Yeah, I think, look on the compute side, that's very real, right? When you think about load on different servers, with applications running across different clouds and data centers. This stuff has to be expandable and also, expandable in a controlled way, not just, you know, spinning up thousands and thousands of servers. And I think this concept of plasticity gets to that. It has to scale but in a controlled concept. When it comes to the infrastructure, the bigger deal is, the infrastructure is always optimizing whatever networking resources you have. There's only so much ban with coming to your site or to and from you cloud and all that stuff. And when the load starts to spike, and really explode over time, before you have the ability to find more ban with another service provider. What the infrastructure has to do is it has to automatically optimize your most important apps, you more important applications. Prioritize that through your network and optimize the rest to do its best in whatever limited resource it has. Infrastructure and network infrastructure, I think of this more of like resource optimization. And those algorithms having to be nimble. And to be honest, really dynamic, as the load spikes in different ways, over different times. >> I think it's a great point. But let me push you on this. But don't we also have to remember the patterns associated with that? So we can anticipate the infrastructure, can anticipate some of these spikes, time of month, time of day. In response to particular other business events. So, the infrastructure itself has to then, have a muscle memory associated with some of these things. So, that it can, again, kind of, constantly reconfigured itself to support what the business events that are becoming more obvious overall. So that we don't have to reconfigure them ourselves. Does that make sense to you? >> Yeah, I think, you know, we talk about this, sort of, next generation of network intelligence. And really using some type of machine learning to predict these type of events. To me, it's not just about, you know, automatically reconfiguring the infrastructure. But it's also about making the next recommendation about hey, the way your trends are going, you're really going to need, x, y, z change in the physical network in two months, in six months, in nine months. Predicting what will be the next shoe to drop and how IT managers will have to expand their network capacity in what ways. You know, I think that's really this concept of networking intelligence. It's a serious problem. I mean, the machine learning to understand these patterns and to be able to see through a lot of noise and really see what's happening is interesting. I think what app dynamics does for the application space, in, like, large day centers, understanding which code is being used more often and where your load really is happening. We're going to start to see some of those same, like, deep learning data analytics applications in networking. And I think it's exciting, I agree. It's an exciting space. >> Todd, I want to get your thoughts on something because we're before we came on camera about your background at MIT and Meroki, when it's got a start on the roots. You guys were hackers, okay? You were freedom fighters for the internet band. Which, by the way, we still have broadband starvation in this country, in my opinion. But I got to give you guys props for that. So, you got kind of a hacker mentality. But you talk about your journey, about how you group is, kind of, bringing in some group core IP. You're also, kind of, a global system integrator within Cisco, among the core IP. That's more important now than ever, as app dynamics collides with the Cisco infrastructure DNA. Can you share some insight on what it's like internally as Cisco? Because this is the classic, you know, decade and a half long argument within Cisco of moving up the stack. I mean, I've talked to many SBPs at Cisco, "We got to move up the stack." And, "No, we're good down here." You guys are moving up the stack, you're on of the hackers in there. I mean, technically, maybe not a hacker now. But I mean, mentality wise, you're looking at it differently. What's the different view? Share some color. >> It's been awhile since checked in any code. Yeah, look, I'd say there's a really great reality to inquire by Cisco. If you're in networking. And we focus a lot on adding value up the stack, putting things into the cloud platform, not just into the device and all that stuff. But if you're at Cisco, Cisco is holding on the richest infrastructure, IT infrastructure, intellectual property portfolio in the world. Almost indisputably, right? And as soon as you're acquired by Cisco, you get access to this immediately. We have, through different acquisitions, been able to leverage like, source fire amp and directory of modules, networking components from around Cisco. You know, since part of Cisco, we've been able to build stackable switching and aggregation, fiber switching, all this stuff. Deep, deep networking IP from all around Cisco. And like, I keep waiting for the bill to arrive. And it never has. >> It's your like Picasso, you got this canvass, you got freedom. >> There is a lot of teamwork there. You really have access to all of the intellectual properties. As a network hacker, it's a pretty amazing opportunity. So, we're excited about that. >> But the other thing it does is that you not only get access to all of this intellectual property, but you've got an install base that is so extremely relevant and is the basis for much of what the computing industry and computing world does now and for some extended time into the future. So, you've got a ready-made target of people ready to adopt. How do you think that your core professionals, on the networking side, are going to evolve their skills and their capabilities to make themselves increasingly relevant in this emerging world. >> You know, look, I think that's the story of definite. We see a lot of IT shops that have, you know, really deep infrastructure management capability. And as the infrastructure gets more automated or they start to use Meraki and it gets simpler to manage, they find themselves with time to finally focus on their own mission. Their mission is not, like, massive management of thousands of networking devices. CIOs care about education technology, or hotel technology, or restaurant technology. They finally have time to really work on digitizing the hotel industry, or digitizing schools in Latin America, whatever that happens to be. I really see them, like, moving up the stack. The skills of IT groups around the world are what really are moving up the stack. And all of a sudden, they're building apps. And they're, like, analyzing data and trying to apply machine intelligence to customer behavior. And everything that the promise of this technology used to be. First, we got to get out of the weeds. We got to simplify the infrastructure and get our IT shops out of that and into that business-relevant IT. >> It's also a mindset shift too. Again, you mentioned earlier, it used to be the network is fixed and brittle. And then you were constrained by what the network could provide you above. Now, the apps are dictating down to the networks. So, there's now a new model of app saying, "Hey, I don't need you to be "a provisioning configuration management guru, "on provisioning new devices. "I just want to get the network to do "what I need and not be an expert." That's ethos of DevOps. How is that playing forth for you guys, with DevNet Create out here? Give us some examples of how you guys are making that a reality and some of the directional things that you were working on. >> Yeah, it's a great example. You know, we have an awesome deployment in Mexico, called Mexico Conectado. And it's kind of near and dear to my heart. Federal buildings all over Mexico. The government funded, for the first time ever, internet access and all those sites with wi-fi for the building but also publicly accessible. And a lot of the sites they deployed, it was the first internet connection going into that building. Or maybe even for that town in rural Mexico. You know, deploying out at thousands and thousands, tens of thousands of sites all around Mexico. That could've easily been it. Just trying to make that work. Just the crushing complexity of that many devices and that many sites and a dozen different service providers managing it. By using Meraki, those guys were able to, you know, deploy it out, and really have it managed by the service providers but monitored by the government. And then, open up the APIs. So, that the government can actually analyze across all of those deployments. How the network is being used, what kind of utility they're getting in urban areas verus rural areas. Is this initiative really working that they're bringing, internet's really being used in locations it hasn't been before. Or are they just, kind of, subsidizing internet for well-connected cities already? And they're really getting to see that visibility and understand if they're really meeting their goals. Not just scrambling all day to get off the ground. >> Okay, question from the crowd. Thanks for sending in the questions. Go to crowdchat.net/devnetcreate. A question is, "What is the most important "DevOps practice to you?" And you can globalize for Cisco or in your view, just the industry, community. "Infrastructure is code, configuration management, "continuous delivery, automated testing, or other?" >> Todd: Or other? >> Other being fill in the blank. One that you might think. >> Automated testing is near and dear to my heart. (John chuckles) It's near and dear to my heart. If we didn't implement a strong, automated testing practice at Meraki, we wouldn't ship anything. (John chuckling) Well, if you think about infrastructure is code, obviously that's important to us because that's what we're building, kind of, is a programmable network using these cloud APIs. Maybe the one that I feel is missing from the list would be the real concept of new product instruction through an MVP process. And this concept of building the minimally viable product. So that you get it in the hands of users as early as possible and start getting real feedback. But one value proposition, one used case met, if you can find a way to get that into the hand of users or in the hands of paying customers and start to get that feedback, that's the day that you hire the first real product manager. No one knows what people really want than active users trying to get value out of your product. And trying to figure out and get that expert in on day one before you start development. Don't believe experts, you know, believe users. >> Todd, thanks for coming on The Cube. And sharing the inside, really appreciate. Final question for you. DevNet's been very successful at the Susie. And the team put that together. It's pumping on all cylinders. Just go live, big showcase there. DevNet created an augural event. As it progresses, what's the objective of this event? And how is it different than DevNext events in your mind? >> Yeah, look, I think, just as my opinion and this is how I see it. For a long time, infrastructure has been this closed ecosystem. You buy expensive networking IT infrastructure, you configure it using whatever CLI is available and, like, that's it. And new systems came into being, like, in the cloud, even modern CRMs systems. Like salesforce, modern POS systems, all that stuff. And they all were open platforms. But infrastructure lagged. It was always a close ecosystem. I think what DevNet, kind of, stands for is the opening up of that ecosystem. And allowing the network to, like, dynamically react to the needs of the business. And to really be controlled in a new way. DevNet create for me is, sort of, this is inaugural event of, sort of, Cisco really stepping out and declaring, this is going to be the way of the future. I think we're all going to be sitting here in five years down at Moscone as they tear down the super structure from a five thousand person DevNet create. And we're going to be saying, "I was here at the first one. "I was in San Francisco for the first DevNet." >> Present and creation. >> Todd: Yes, exactly. >> Well done, totally love the mission. I think it's super important. Again, they're not mutually exclusive communities, they're merging together and it's a rising tide, congratulations. Todd Nightingale, senior vice president, general manager of Cisco Meraki cloud automation. Loves automated testing, but again, that's many practices that DevOps eat, those infrastructure is code, developer freedom. That's the theme here. We've got the more live coverage. I'm John Furrier with Peter Burris, stay with us. (upbeat music)
SUMMARY :
Brought to you by Cisco. Which is the Cisco, you know, core developer program. I mean, you guys already got is the key is to open up the platform. So, they don't need to come in You integrate to a Meraki API. and they need to be provisioned, managed, and allocated. And that just can't be the way anymore. And I want to know what you think about this concept. and optimize the rest to do its best So, the infrastructure itself has to then, I mean, the machine learning to understand these patterns But I got to give you guys props for that. Cisco is holding on the richest infrastructure, you got freedom. You really have access to all on the networking side, are going to evolve And everything that the promise Now, the apps are dictating down to the networks. And it's kind of near and dear to my heart. And you can globalize for Cisco or in your view, One that you might think. that's the day that you hire And the team put that together. And to really be controlled in a new way. We've got the more live coverage.
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Fireside Chat with Andy Jassy, AWS CEO, at the AWS Summit SF 2017
>> Announcer: Please welcome Vice President of Worldwide Marketing, Amazon Web Services, Ariel Kelman. (applause) (techno music) >> Good afternoon, everyone. Thank you for coming. I hope you guys are having a great day here. It is my pleasure to introduce to come up on stage here, the CEO of Amazon Web Services, Andy Jassy. (applause) (techno music) >> Okay. Let's get started. I have a bunch of questions here for you, Andy. >> Just like one of our meetings, Ariel. >> Just like one of our meetings. So, I thought I'd start with a little bit of a state of the state on AWS. Can you give us your quick take? >> Yeah, well, first of all, thank you, everyone, for being here. We really appreciate it. We know how busy you guys are. So, hope you're having a good day. You know, the business is growing really quickly. In the last financials, we released, in Q four of '16, AWS is a 14 billion dollar revenue run rate business, growing 47% year over year. We have millions of active customers, and we consider an active customer as a non-Amazon entity that's used the platform in the last 30 days. And it's really a very broad, diverse customer set, in every imaginable size of customer and every imaginable vertical business segment. And I won't repeat all the customers that I know Werner went through earlier in the keynote, but here are just some of the more recent ones that you've seen, you know NELL is moving their their digital and their connected devices, meters, real estate to AWS. McDonalds is re-inventing their digital platform on top of AWS. FINRA is moving all in to AWS, yeah. You see at Reinvent, Workday announced AWS was its preferred cloud provider, and to start building on top of AWS further. Today, in press releases, you saw both Dunkin Donuts and Here, the geo-spatial map company announced they'd chosen AWS as their provider. You know and then I think if you look at our business, we have a really large non-US or global customer base and business that continues to expand very dramatically. And we're also aggressively increasing the number of geographic regions in which we have infrastructure. So last year in 2016, on top of the broad footprint we had, we added Korea, India, and Canada, and the UK. We've announced that we have regions coming, another one in China, in Ningxia, as well as in France, as well as in Sweden. So we're not close to being done expanding geographically. And then of course, we continue to iterate and innovate really quickly on behalf of all of you, of our customers. I mean, just last year alone, we launched what we considered over 1,000 significant services and features. So on average, our customers wake up every day and have three new capabilities they can choose to use or not use, but at their disposal. You've seen it already this year, if you look at Chime, which is our new unified communication service. It makes meetings much easier to conduct, be productive with. You saw Connect, which is our new global call center routing service. If you look even today, you look at Redshift Spectrum, which makes it easy to query all your data, not just locally on disk in your data warehouse but across all of S3, or DAX, which puts a cash in front of DynamoDB, we use the same interface, or all the new features in our machine learning services. We're not close to being done delivering and iterating on your behalf. And I think if you look at that collection of things, it's part of why, as Gartner looks out at the infrastructure space, they estimate the AWS is several times the size business of the next 14 providers combined. It's a pretty significant market segment leadership position. >> You talked a lot about adopts in there, a lot of customers moving to AWS, migrating large numbers of workloads, some going all in on AWS. And with that as kind of backdrop, do you still see a role for hybrid as being something that's important for customers? >> Yeah, it's funny. The quick answer is yes. I think the, you know, if you think about a few years ago, a lot of the rage was this debate about private cloud versus what people call public cloud. And we don't really see that debate very often anymore. I think relatively few companies have had success with private clouds, and most are pretty substantially moving in the direction of building on top of clouds like AWS. But, while you increasingly see more and more companies every month announcing that they're going all in to the cloud, we will see most enterprises operate in some form of hybrid mode for the next number of years. And I think in the early days of AWS and the cloud, I think people got confused about this, where they thought that they had to make this binary decision to either be all in on the public cloud and AWS or not at all. And of course that's not the case. It's not a binary decision. And what we know many of our enterprise customers want is they want to be able to run the data centers that they're not ready to retire yet as seamlessly as they can alongside of AWS. And it's why we've built a lot of the capabilities we've built the last several years. These are things like PPC, which is our virtual private cloud, which allows you to cordon off a portion of our network, deploy resources into it and connect to it through VPN or Direct Connect, which is a private connection between your data centers and our regions or our storage gateway, which is a virtual storage appliance, or Identity Federation, or a whole bunch of capabilities like that. But what we've seen, even though the vast majority of the big hybrid implementations today are built on top of AWS, as more and more of the mainstream enterprises are now at the point where they're really building substantial cloud adoption plans, they've come back to us and they've said, well, you know, actually you guys have made us make kind of a binary decision. And that's because the vast majority of the world is virtualized on top of VMWare. And because VMWare and AWS, prior to a few months ago, had really done nothing to try and make it easy to use the VMWare tools that people have been using for many years seamlessly with AWS, customers were having to make a binary choice. Either they stick with the VMWare tools they've used for a while but have a really tough time integrating with AWS, or they move to AWS and they have to leave behind the VMWare tools they've been using. And it really was the impetus for VMWare and AWS to have a number of deep conversations about it, which led to the announcement we made late last fall of VMWare and AWS, which is going to allow customers who have been using the VMWare tools to manage their infrastructure for a long time to seamlessly be able to run those on top of AWS. And they get to do so as they move workloads back and forth and they evolve their hybrid implementation without having to buy any new hardware, which is a big deal for companies. Very few companies are looking to find ways to buy more hardware these days. And customers have been very excited about this prospect. We've announced that it's going to be ready in the middle of this year. You see companies like Amadeus and Merck and Western Digital and the state of Louisiana, a number of others, we've a very large, private beta and preview happening right now. And people are pretty excited about that prospect. So we will allow customers to run in the mode that they want to run, and I think you'll see a huge transition over the next five to 10 years. >> So in addition to hybrid, another question we get a lot from enterprises around the concept of lock-in and how they should think about their relationship with the vendor and how they should think about whether to spread the workloads across multiple infrastructure providers. How do you think about that? >> Well, it's a question we get a lot. And Oracle has sure made people care about that issue. You know, I think people are very sensitive about being locked in, given the experience that they've had over the last 10 to 15 years. And I think the reality is when you look at the cloud, it really is nothing like being locked into something like Oracle. The APIs look pretty similar between the various providers. We build an open standard, it's like Linux and MySQL and Postgres. All the migration tools that we build allow you to migrate in or out of AWS. It's up to customers based on how they want to run their workload. So it is much easier to move away from something like the cloud than it is from some of the old software services that has created some of this phobia. But I think when you look at most CIOs, enterprise CIOs particularly, as they think about moving to the cloud, many of them started off thinking that they, you know, very well might split their workloads across multiple cloud providers. And I think when push comes to shove, very few decide to do so. Most predominately pick an infrastructure provider to run their workloads. And the reason that they don't split it across, you know, pretty evenly across clouds is a few reasons. Number one, if you do so, you have to standardize in the lowest common denominator. And these platforms are in radically different stages at this point. And if you look at something like AWS, it has a lot more functionality than anybody else by a large margin. And we're also iterating more quickly than you'll find from the other providers. And most folks don't want to tie the hands of their developers behind their backs in the name of having the ability of splitting it across multiple clouds, cause they actually are, in most of their spaces, competitive, and they have a lot of ideas that they want to actually build and invent on behalf of their customers. So, you know, they don't want to actually limit their functionality. It turns out the second reason is that they don't want to force their development teams to have to learn multiple platforms. And most development teams, if any of you have managed multiple stacks across different technologies, and many of us have had that experience, it's a pain in the butt. And trying to make a shift from what you've been doing for the last 30 years on premises to the cloud is hard enough. But then forcing teams to have to get good at running across two or three platforms is something most teams don't relish, and it's wasteful of people's time, it's wasteful of natural resources. That's the second thing. And then the third reason is that you effectively diminish your buying power because all of these cloud providers have volume discounts, and then you're splitting what you buy across multiple providers, which gives you a lower amount you buy from everybody at a worse price. So when most CIOs and enterprises look at this carefully, they don't actually end up splitting it relatively evenly. They predominately pick a cloud provider. Some will just pick one. Others will pick one and then do a little bit with a second, just so they know they can run with a second provider, in case that relationship with the one they choose to predominately run with goes sideways in some fashion. But when you really look at it, CIOs are not making that decision to split it up relatively evenly because it makes their development teams much less capable and much less agile. >> Okay, let's shift gears a little bit, talk about a subject that's on the minds of not just enterprises but startups and government organizations and pretty much every organization we talk to. And that's AI and machine learning. Reinvent, we introduced our Amazon AI services and just this morning Werner announced the general availability of Amazon Lex. So where are we overall on machine learning? >> Well it's a hugely exciting opportunity for customers, and I think, we believe it's exciting for us as well. And it's still in the relatively early stages, if you look at how people are using it, but it's something that we passionately believe is going to make a huge difference in the world and a huge difference with customers, and that we're investing a pretty gigantic amount of resource and capability for our customers. And I think the way that we think about, at a high level, the machine learning and deep learning spaces are, you know, there's kind of three macro layers of the stack. I think at that bottom layer, it's generally for the expert machine learning practitioners, of which there are relatively few in the world. It's a scarce resource relative to what I think will be the case in five, 10 years from now. And these are folks who are comfortable working with deep learning engines, know how to build models, know how to tune those models, know how to do inference, know how to get that data from the models into production apps. And for that group of people, if you look at the vast majority of machine learning and deep learning that's being done in the cloud today, it's being done on top of AWS, are P2 instances, which are optimized for deep learning and our deep learning AMIs, that package, effectively the deep learning engines and libraries inside those AMIs. And you see companies like Netflix, Nvidia, and Pinterest and Stanford and a whole bunch of others that are doing significant amounts of machine learning on top of those optimized instances for machine learning and the deep learning AMIs. And I think that you can expect, over time, that we'll continue to build additional capabilities and tools for those expert practitioners. I think we will support and do support every single one of the deep learning engines on top of AWS, and we have a significant amount of those workloads with all those engines running on top of AWS today. We also are making, I would say, a disproportionate investment of our own resources and the MXNet community just because if you look at running deep learning models once you get beyond a few GPUs, it's pretty difficult to have those scale as you get into the hundreds of GPUs. And most of the deep learning engines don't scale very well horizontally. And so what we've found through a lot of extensive testing, cause remember, Amazon has thousands of deep learning experts inside the company that have built very sophisticated deep learning capabilities, like the ones you see in Alexa, we have found that MXNet scales the best and almost linearly, as we continue to add nodes, as we continue to horizontally scale. So we have a lot of investment at that bottom layer of the stack. Now, if you think about most companies with developers, it's still largely inaccessible to them to do the type of machine learning and deep learning that they'd really like to do. And that's because the tools, I think, are still too primitive. And there's a number of services out there, we built one ourselves in Amazon Machine Learning that we have a lot of customers use, and yet I would argue that all of those services, including our own, are still more difficult than they should be for everyday developers to be able to build machine learning and access machine learning and deep learning. And if you look at the history of what AWS has done, in every part of our business, and a lot of what's driven us, is trying to democratize technologies that were really only available and accessible before to a select, small number of companies. And so we're doing a lot of work at what I would call that middle layer of the stack to get rid of a lot of the muck associated with having to do, you know, building the models, tuning the models, doing the inference, figuring how to get the data into production apps, a lot of those capabilities at that middle layer that we think are really essential to allow deep learning and machine learning to reach its full potential. And then at the top layer of the stack, we think of those as solutions. And those are things like, pass me an image and I'll tell you what that image is, or show me this face, does it match faces in this group of faces, or pass me a string of text and I'll give you an mpg file, or give me some words and what your intent is and then I'll be able to return answers that allow people to build conversational apps like the Lex technology. And we have a whole bunch of other services coming in that area, atop of Lex and Polly and Recognition, and you can imagine some of those that we've had to use in Amazon over the years that we'll continue to make available for you, our customers. So very significant level of investment at all three layers of that stack. We think it's relatively early days in the space but have a lot of passion and excitement for that. >> Okay, now for ML and AI, we're seeing customers wanting to load in tons of data, both to train the models and to actually process data once they've built their models. And then outside of ML and AI, we're seeing just as much demand to move in data for analytics and traditional workloads. So as people are looking to move more and more data to the cloud, how are we thinking about making it easier to get data in? >> It's a great question. And I think it's actually an often overlooked question because a lot of what gets attention with customers is all the really interesting services that allow you to do everything from compute and storage and database and messaging and analytics and machine learning and AI. But at the end of the day, if you have a significant amount of data already somewhere else, you have to get it into the cloud to be able to take advantage of all these capabilities that you don't have on premises. And so we have spent a disproportionate amount of focus over the last few years trying to build capabilities for our customers to make this easier. And we have a set of capabilities that really is not close to matched anywhere else, in part because we have so many customers who are asking for help in this area that it's, you know, that's really what drives what we build. So of course, you could use the good old-fashioned wire to send data over the internet. Increasingly, we find customers that are trying to move large amounts of data into S3, is using our S3 transfer acceleration service, which basically uses our points of presence, or POPs, all over the world to expedite delivery into S3. You know, a few years ago, we were talking to a number of companies that were looking to make big shifts to the cloud, and they said, well, I need to move lots of data that just isn't viable for me to move it over the wire, given the connection we can assign to it. It's why we built Snowball. And so we launched Snowball a couple years ago, which is really, it's a 50 terabyte appliance that is encrypted, the data's encrypted three different ways, and you ingest the data from your data center into Snowball, it has a Kindle connected to it, it allows you to, you know, that makes sure that you send it to the right place, and you can also track the progress of your high-speed ingestion into our data centers. And when we first launched Snowball, we launched it at Reinvent a couple years ago, I could not believe that we were going to order as many Snowballs to start with as the team wanted to order. And in fact, I reproached the team and I said, this is way too much, why don't we first see if people actually use any of these Snowballs. And so the team thankfully didn't listen very carefully to that, and they really only pared back a little bit. And then it turned out that we, almost from the get-go, had ordered 10X too few. And so this has been something that people have used in a very broad, pervasive way all over the world. And last year, at the beginning of the year, as we were asking people what else they would like us to build in Snowball, customers told us a few things that were pretty interesting to us. First, one that wasn't that surprising was they said, well, it would be great if they were bigger, you know, if instead of 50 terabytes it was more data I could store on each device. Then they said, you know, one of the problems is when I load the data onto a Snowball and send it to you, I have to still keep my local copy on premises until it's ingested, cause I can't risk losing that data. So they said it would be great if you could find a way to provide clustering, so that I don't have to keep that copy on premises. That was pretty interesting. And then they said, you know, there's some of that data that I'd actually like to be loading synchronously to S3, and then, or some things back from S3 to that data that I may want to compare against. That was interesting, having that endpoint. And then they said, well, we'd really love it if there was some compute on those Snowballs so I can do analytics on some relatively short-term signals that I want to take action on right away. Those were really the pieces of feedback that informed Snowball Edge, which is the next version of Snowball that we launched, announced at Reinvent this past November. So it has, it's a hundred-terabyte appliance, still the same level of encryption, and it has clustering so that you don't have to keep that copy of the data local. It allows you to have an endpoint to S3 to synchronously load data back and forth, and then it has a compute inside of it. And so it allows customers to use these on premises. I'll give you a good example. GE is using these for their wind turbines. And they collect all kinds of data from those turbines, but there's certain short-term signals they want to do analytics on in as close to real time as they can, and take action on those. And so they use that compute to do the analytics and then when they fill up that Snowball Edge, they detach it and send it back to AWS to do broad-scale analytics in the cloud and then just start using an additional Snowball Edge to capture that short-term data and be able to do those analytics. So Snowball Edge is, you know, we just launched it a couple months ago, again, amazed at the type of response, how many customers are starting to deploy those all over the place. I think if you have exabytes of data that you need to move, it's not so easy. An exabyte of data, if you wanted to move from on premises to AWS, would require 10,000 Snowball Edges. Those customers don't want to really manage a fleet of 10,000 Snowball Edges if they don't have to. And so, we tried to figure out how to solve that problem, and it's why we launched Snowmobile back at Reinvent in November, which effectively, it's a hundred-petabyte container on a 45-foot trailer that we will take a truck and bring out to your facility. It comes with its own power and its own network fiber that we plug in to your data center. And if you want to move an exabyte of data over a 10 gigabit per second connection, it would take you 26 years. But using 10 Snowmobiles, it would take you six months. So really different level of scale. And you'd be surprised how many companies have exabytes of data at this point that they want to move to the cloud to get all those analytics and machine learning capabilities running on top of them. Then for streaming data, as we have more and more companies that are doing real-time analytics of streaming data, we have Kinesis, where we built something called the Kinesis Firehose that makes it really simple to stream all your real-time data. We have a storage gateway for companies that want to keep certain data hot, locally, and then asynchronously be loading the rest of their data to AWS to be able to use in different formats, should they need it as backup or should they choose to make a transition. So it's a very broad set of storage capabilities. And then of course, if you've moved a lot of data into the cloud or into anything, you realize that one of the hardest parts that people often leave to the end is ETL. And so we have announced an ETL service called Glue, which we announced at Reinvent, which is going to make it much easier to move your data, be able to find your data and map your data to different locations and do ETL, which of course is hugely important as you're moving large amounts. >> So we've talked a lot about moving things to the cloud, moving applications, moving data. But let's shift gears a little bit and talk about something not on the cloud, connected devices. >> Yeah. >> Where do they fit in and how do you think about edge? >> Well, you know, I've been working on AWS since the start of AWS, and we've been in the market for a little over 11 years at this point. And we have encountered, as I'm sure all of you have, many buzzwords. And of all the buzzwords that everybody has talked about, I think I can make a pretty strong argument that the one that has delivered fastest on its promise has been IOT and connected devices. Just amazing to me how much is happening at the edge today and how fast that's changing with device manufacturers. And I think that if you look out 10 years from now, when you talk about hybrid, I think most companies, majority on premise piece of hybrid will not be servers, it will be connected devices. There are going to be billions of devices all over the place, in your home, in your office, in factories, in oil fields, in agricultural fields, on ships, in cars, in planes, everywhere. You're going to have these assets that sit at the edge that companies are going to want to be able to collect data on, do analytics on, and then take action. And if you think about it, most of these devices, by their very nature, have relatively little CPU and have relatively little disk, which makes the cloud disproportionately important for them to supplement them. It's why you see most of the big, successful IOT applications today are using AWS to supplement them. Illumina has hooked up their genome sequencing to AWS to do analytics, or you can look at Major League Baseball Statcast is an IOT application built on top of AWS, or John Deer has over 200,000 telematically enabled tractors that are collecting real-time planting conditions and information that they're doing analytics on and sending it back to farmers so they can figure out where and how to optimally plant. Tata Motors manages their truck fleet this way. Phillips has their smart lighting project. I mean, there're innumerable amounts of these IOT applications built on top of AWS where the cloud is supplementing the device's capability. But when you think about these becoming more mission-critical applications for companies, there are going to be certain functions and certain conditions by which they're not going to want to connect back to the cloud. They're not going to want to take the time for that round trip. They're not going to have connectivity in some cases to be able to make a round trip to the cloud. And what they really want is customers really want the same capabilities they have on AWS, with AWS IOT, but on the devices themselves. And if you've ever tried to develop on these embedded devices, it's not for mere mortals. It's pretty delicate and it's pretty scary and there's a lot of archaic protocols associated with it, pretty tough to do it all and to do it without taking down your application. And so what we did was we built something called Greengrass, and we announced it at Reinvent. And Greengrass is really like a software module that you can effectively have inside your device. And it allows developers to write lambda functions, it's got lambda inside of it, and it allows customers to write lambda functions, some of which they want to run in the cloud, some of which they want to run on the device itself through Greengrass. So they have a common programming model to build those functions, to take the signals they see and take the actions they want to take against that, which is really going to help, I think, across all these IOT devices to be able to be much more flexible and allow the devices and the analytics and the actions you take to be much smarter, more intelligent. It's also why we built Snowball Edge. Snowball Edge, if you think about it, is really a purpose-built Greengrass device. We have Greengrass, it's inside of the Snowball Edge, and you know, the GE wind turbine example is a good example of that. And so it's to us, I think it's the future of what the on-premises piece of hybrid's going to be. I think there're going to be billions of devices all over the place and people are going to want to interact with them with a common programming model like they use in AWS and the cloud, and we're continuing to invest very significantly to make that easier and easier for companies. >> We've talked about several feature directions. We talked about AI, machine learning, the edge. What are some of the other areas of investment that this group should care about? >> Well there's a lot. (laughs) That's not a suit question, Ariel. But there's a lot. I think, I'll name a few. I think first of all, as I alluded to earlier, we are not close to being done expanding geographically. I think virtually every tier-one country will have an AWS region over time. I think many of the emerging countries will as well. I think the database space is an area that is radically changing. It's happening at a faster pace than I think people sometimes realize. And I think it's good news for all of you. I think the database space over the last few decades has been a lonely place for customers. I think that they have felt particularly locked into companies that are expensive and proprietary and have high degrees of lock-in and aren't so customer-friendly. And I think customers are sick of it. And we have a relational database service that we launched many years ago and has many flavors that you can run. You can run MySQL, you can run Postgres, you can run MariaDB, you can run SQLServer, you can run Oracle. And what a lot of our customers kept saying to us was, could you please figure out a way to have a database capability that has the performance characteristics of the commercial-grade databases but the customer-friendly and pricing model of the more open engines like the MySQL and Postgres and MariaDB. What you do on your own, we do a lot of it at Amazon, but it's hard, I mean, it takes a lot of work and a lot of tuning. And our customers really wanted us to solve that problem for them. And it's why we spent several years building Aurora, which is our own database engine that we built, but that's fully compatible with MySQL and with Postgres. It's at least as fault tolerant and durable and performant as the commercial-grade databases, but it's a tenth of the cost of those. And it's also nice because if it turns out that you use Aurora and you decide for whatever reason you don't want to use Aurora anymore, because it's fully compatible with MySQL and Postgres, you just dump it to the community versions of those, and off you are. So there's really hardly any transition there. So that is the fastest-growing service in the history of AWS. I'm amazed at how quickly it's grown. I think you may have heard earlier, we've had 23,000 database migrations just in the last year or so. There's a lot of pent-up demand to have database freedom. And we're here to help you have it. You know, I think on the analytic side, it's just never been easier and less expensive to collect, store, analyze, and share data than it is today. Part of that has to do with the economics of the cloud. But a lot of it has to do with the really broad analytics capability that we provide you. And it's a much broader capability than you'll find elsewhere. And you know, you can manage Hadoop and Spark and Presto and Hive and Pig and Yarn on top of AWS, or we have a managed elastic search service, and you know, of course we have a very high scale, very high performing data warehouse in Redshift, that just got even more performant with Spectrum, which now can query across all of your S3 data, and of course you have Athena, where you can query S3 directly. We have a service that allows you to do real-time analytics of streaming data in Kinesis. We have a business intelligence service in QuickSight. We have a number of machine learning capabilities I talked about earlier. It's a very broad array. And what we find is that it's a new day in analytics for companies. A lot of the data that companies felt like they had to throw away before, either because it was too expensive to hold or they didn't really have the tools accessible to them to get the learning from that data, it's a totally different day today. And so we have a pretty big investment in that space, I mentioned Glue earlier to do ETL on all that data. We have a lot more coming in that space. I think compute, super interesting, you know, I think you will find, I think we will find that companies will use full instances for many, many years and we have, you know, more than double the number of instances than you'll find elsewhere in every imaginable shape and size. But I would also say that the trend we see is that more and more companies are using smaller units of compute, and it's why you see containers becoming so popular. We have a really big business in ECS. And we will continue to build out the capability there. We have companies really running virtually every type of container and orchestration and management service on top of AWS at this point. And then of course, a couple years ago, we pioneered the event-driven serverless capability in compute that we call Lambda, which I'm just again, blown away by how many customers are using that for everything, in every way. So I think the basic unit of compute is continuing to get smaller. I think that's really good for customers. I think the ability to be serverless is a very exciting proposition that we're continuing to to fulfill that vision that we laid out a couple years ago. And then, probably, the last thing I'd point out right now is, I think it's really interesting to see how the basic procurement of software is changing. In significant part driven by what we've been doing with our Marketplace. If you think about it, in the old world, if you were a company that was buying software, you'd have to go find bunch of the companies that you should consider, you'd have to have a lot of conversations, you'd have to talk to a lot of salespeople. Those companies, by the way, have to have a big sales team, an expensive marketing budget to go find those companies and then go sell those companies and then both companies engage in this long tap-dance around doing an agreement and the legal terms and the legal teams and it's just, the process is very arduous. Then after you buy it, you have to figure out how you're going to actually package it, how you're deploy to infrastructure and get it done, and it's just, I think in general, both consumers of software and sellers of software really don't like the process that's existed over the last few decades. And then you look at AWS Marketplace, and we have 35 hundred product listings in there from 12 hundred technology providers. If you look at the number of hours, that software that's been running EC2 just in the last month alone, it's several hundred million hours, EC2 hours, of that software being run on top of our Marketplace. And it's just completely changing how software is bought and procured. I think that if you talk to a lot of the big sellers of software, like Splunk or Trend Micro, there's a whole number of them, they'll tell you it totally changes their ability to be able to sell. You know, one of the things that really helped AWS in the early days and still continues to help us, is that we have a self-service model where we don't actually have to have a lot of people talk to every customer to get started. I think if you're a seller of software, that's very appealing, to allow people to find your software and be able to buy it. And if you're a consumer, to be able to buy it quickly, again, without the hassle of all those conversations and the overhead associated with that, very appealing. And I think it's why the marketplace has just exploded and taken off like it has. It's also really good, by the way, for systems integrators, who are often packaging things on top of that software to their clients. This makes it much easier to build kind of smaller catalogs of software products for their customers. I think when you layer on top of that the capabilities that we've announced to make it easier for SASS providers to meter and to do billing and to do identity is just, it's a very different world. And so I think that also is very exciting, both for companies and customers as well as software providers. >> We certainly touched on a lot here. And we have a lot going on, and you know, while we have customers asking us a lot about how they can use all these new services and new features, we also tend to get a lot of questions from customers on how we innovate so quickly, and they can think about applying some of those lessons learned to their own businesses. >> So you're asking how we're able to innovate quickly? >> Mmm hmm. >> I think there's a few things that have helped us, and it's different for every company. But some of these might be helpful. I'll point to a few. I think the first thing is, I think we disproportionately index on hiring builders. And we think of builders as people who are inventors, people who look at different customer experiences really critically, are honest about what's flawed about them, and then seek to reinvent them. And then people who understand that launch is the starting line and not the finish line. There's very little that any of us ever built that's a home run right out of the gate. And so most things that succeed take a lot of listening to customers and a lot of experimentation and a lot of iterating before you get to an equation that really works. So the first thing is who we hire. I think the second thing is how we organize. And we have, at Amazon, long tried to organize into as small and separable and autonomous teams as we can, that have all the resources in those teams to own their own destiny. And so for instance, the technologists and the product managers are part of the same team. And a lot of that is because we don't want the finger pointing that goes back and forth between the teams, and if they're on the same team, they focus all their energy on owning it together and understanding what customers need from them, spending a disproportionate amount of time with customers, and then they get to own their own roadmaps. One of the reasons we don't publish a 12 to 18 month roadmap is we want those teams to have the freedom, in talking to customers and listening to what you tell us matters, to re-prioritize if there are certain things that we assumed mattered more than it turns out it does. So, you know I think that the way that we organize is the second piece. I think a third piece is all of our teams get to use the same AWS building blocks that all of you get to use, which allow you to move much more quickly. And I think one of the least told stories about Amazon over the last five years, in part because people have gotten interested in AWS, is people have missed how fast our consumer business at Amazon has iterated. Look at the amount of invention in Amazon's consumer business. And they'll tell you that a big piece of that is their ability to use the AWS building blocks like they do. I think a fourth thing is many big companies, as they get larger, what starts to happen is what people call the institutional no, which is that leaders walk into meetings on new ideas looking to find ways to say no, and not because they're ill intended but just because they get more conservative or they have a lot on their plate or things are really managed very centrally, so it's hard to imagine adding more to what you're already doing. At Amazon, it's really the opposite, and in part because of the way we're organized in such a decoupled, decentralized fashion, and in part because it's just part of our DNA. When the leaders walk into a meeting, they are looking for ways to say yes. And we don't say yes to everything, we have a lot of proposals. But we say yes to a lot more than I think virtually any other company on the planet. And when we're having conversations with builders who are proposing new ideas, we're in a mode where we're trying to problem-solve with them to get to yes, which I think is really different. And then I think the last thing is that we have mechanisms inside the company that allow us to make fast decisions. And if you want a little bit more detail, you should read our founder and CEO Jeff Bezos's shareholder letter, which just was released. He talks about the fast decision-making that happens inside the company. It's really true. We make fast decisions and we're willing to fail. And you know, we sometimes talk about how we're working on several of our next biggest failures, and we hope that most of the things we're doing aren't going to fail, but we know, if you're going to push the envelope and if you're going to experiment at the rate that we're trying to experiment, to find more pillars that allow us to do more for customers and allow us to be more relevant, you are going to fail sometimes. And you have to accept that, and you have to have a way of evaluating people that recognizes the inputs, meaning the things that they actually delivered as opposed to the outputs, cause on new ventures, you don't know what the outputs are going to be, you don't know consumers or customers are going to respond to the new thing you're trying to build. So you have to be able to reward employees on the inputs, you have to have a way for them to continue to progress and grow in their career even if they work on something didn't work. And you have to have a way of thinking about, when things don't work, how do I take the technology that I built as part of that, that really actually does work, but I didn't get it right in the form factor, and use it for other things. And I think that when you think about a culture like Amazon, that disproportionately hires builders, organizes into these separable, autonomous teams, and allows them to use building blocks to move fast, and has a leadership team that's looking to say yes to ideas and is willing to fail, you end up finding not only do you do more inventing but you get the people at every level of the organization spending their free cycles thinking about new ideas because it actually pays to think of new ideas cause you get a shot to try it. And so that has really helped us and I think most of our customers who have made significant shifts to AWS and the cloud would argue that that's one of the big transformational things they've seen in their companies as well. >> Okay. I want to go a little bit deeper on the subject of culture. What are some of the things that are most unique about the AWS culture that companies should know about when they're looking to partner with us? >> Well, I think if you're making a decision on a predominant infrastructure provider, it's really important that you decide that the culture of the company you're going to partner with is a fit for yours. And you know, it's a super important decision that you don't want to have to redo multiple times cause it's wasted effort. And I think that, look, I've been at Amazon for almost 20 years at this point, so I have obviously drank the Kool Aid. But there are a few things that I think are truly unique about Amazon's culture. I'll talk about three of them. The first is I think that we are unusually customer-oriented. And I think a lot of companies talk about being customer-oriented, but few actually are. I think most of the big technology companies truthfully are competitor-focused. They kind of look at what competitors are doing and then they try to one-up one another. You have one or two of them that I would say are product-focused, where they say, hey, it's great, you Mr. and Mrs. Customer have ideas on a product, but leave that to the experts, and you know, you'll like the products we're going to build. And those strategies can be good ones and successful ones, they're just not ours. We are driven by what customers tell us matters to them. We don't build technology for technology's sake, we don't become, you know, smitten by any one technology. We're trying to solve real problems for our customers. 90% of what we build is driven by what you tell us matters. And the other 10% is listening to you, and even if you can't articulate exactly what you want, trying to read between the lines and invent on your behalf. So that's the first thing. Second thing is that we are pioneers. We really like to invent, as I was talking about earlier. And I think most big technology companies at this point have either lost their will or their DNA to invent. Most of them acquire it or fast follow. And again, that can be a successful strategy. It's just not ours. I think in this day and age, where we're going through as big a shift as we are in the cloud, which is the biggest technology shift in our lifetime, as dynamic as it is, being able to partner with a company that has the most functionality, it's iterating the fastest, has the most customers, has the largest ecosystem of partners, has SIs and ISPs, that has had a vision for how all these pieces fit together from the start, instead of trying to patch them together in a following act, you have a big advantage. I think that the third thing is that we're unusually long-term oriented. And I think that you won't ever see us show up at your door the last day of a quarter, the last day of a year, trying to harass you into doing some kind of deal with us, not to be heard from again for a couple years when we either audit you or try to re-up you for a deal. That's just not the way that we will ever operate. We are trying to build a business, a set of relationships, that will outlast all of us here. And I think something that always ties it together well is this trusted advisor capability that we have inside our support function, which is, you know, we look at dozens of programmatic ways that our customers are using the platform and reach out to you if you're doing something we think's suboptimal. And one of the things we do is if you're not fully utilizing resources, or hardly, or not using them at all, we'll reach out and say, hey, you should stop paying for this. And over the last couple of years, we've sent out a couple million of these notifications that have led to actual annualized savings for customers of 350 million dollars. So I ask you, how many of your technology partners reach out to you and say stop spending money with us? To the tune of 350 million dollars lost revenue per year. Not too many. And I think when we first started doing it, people though it was gimmicky, but if you understand what I just talked about with regard to our culture, it makes perfect sense. We don't want to make money from customers unless you're getting value. We want to reinvent an experience that we think has been broken for the prior few decades. And then we're trying to build a relationship with you that outlasts all of us, and we think the best way to do that is to provide value and do right by customers over a long period of time. >> Okay, keeping going on the culture subject, what about some of the quirky things about Amazon's culture that people might find interesting or useful? >> Well there are a lot of quirky parts to our culture. And I think any, you know lots of companies who have strong culture will argue they have quirky pieces but I think there's a few I might point to. You know, I think the first would be the first several years I was with the company, I guess the first six years or so I was at the company, like most companies, all the information that was presented was via PowerPoint. And we would find that it was a very inefficient way to consume information. You know, you were often shaded by the charisma of the presenter, sometimes you would overweight what the presenters said based on whether they were a good presenter. And vice versa. You would very rarely have a deep conversation, cause you have no room on PowerPoint slides to have any depth. You would interrupt the presenter constantly with questions that they hadn't really thought through cause they didn't think they were going to have to present that level of depth. You constantly have the, you know, you'd ask the question, oh, I'm going to get to that in five slides, you want to do that now or you want to do that in five slides, you know, it was just maddening. And we would often find that most of the meetings required multiple meetings. And so we made a decision as a company to effectively ban PowerPoints as a communication vehicle inside the company. Really the only time I do PowerPoints is at Reinvent. And maybe that shows. And what we found is that it's a much more substantive and effective and time-efficient way to have conversations because there is no way to fake depth in a six-page narrative. So what we went to from PowerPoint was six-page narrative. You can write, have as much as you want in the appendix, but you have to assume nobody will read the appendices. Everything you have to communicate has to be done in six pages. You can't fake depth in a six-page narrative. And so what we do is we all get to the room, we spend 20 minutes or so reading the document so it's fresh in everybody's head. And then where we start the conversation is a radically different spot than when you're hearing a presentation one kind of shallow slide at a time. We all start the conversation with a fair bit of depth on the topic, and we can really hone in on the three or four issues that typically matter in each of these conversations. So we get to the heart of the matter and we can have one meeting on the topic instead of three or four. So that has been really, I mean it's unusual and it takes some time getting used to but it is a much more effective way to pay attention to the detail and have a substantive conversation. You know, I think a second thing, if you look at our working backwards process, we don't write a lot of code for any of our services until we write and refine and decide we have crisp press release and frequently asked question, or FAQ, for that product. And in the press release, what we're trying to do is make sure that we're building a product that has benefits that will really matter. How many times have we all gotten to the end of products and by the time we get there, we kind of think about what we're launching and think, this is not that interesting. Like, people are not going to find this that compelling. And it's because you just haven't thought through and argued and debated and made sure that you drew the line in the right spot on a set of benefits that will really matter to customers. So that's why we use the press release. The FAQ is to really have the arguments up front about how you're building the product. So what technology are you using? What's the architecture? What's the customer experience? What's the UI look like? What's the pricing dimensions? Are you going to charge for it or not? All of those decisions, what are people going to be most excited about, what are people going to be most disappointed by. All those conversations, if you have them up front, even if it takes you a few times to go through it, you can just let the teams build, and you don't have to check in with them except on the dates. And so we find that if we take the time up front we not only get the products right more often but the teams also deliver much more quickly and with much less churn. And then the third thing I'd say that's kind of quirky is it is an unusually truth-seeking culture at Amazon. I think we have a leadership principle that we say have backbone, disagree, and commit. And what it means is that we really expect people to speak up if they believe that we're headed down a path that's wrong for customers, no matter who is advancing it, what level in the company, everybody is empowered and expected to speak up. And then once we have the debate, then we all have to pull the same way, even if it's a different way than you were advocating. And I think, you always hear the old adage of where, two people look at a ceiling and one person says it's 14 feet and the other person says, it's 10 feet, and they say, okay let's compromise, it's 12 feet. And of course, it's not 12 feet, there is an answer. And not all things that we all consider has that black and white answer, but most things have an answer that really is more right if you actually assess it and debate it. And so we have an environment that really empowers people to challenge one another and I think it's part of why we end up getting to better answers, cause we have that level of openness and rigor. >> Okay, well Andy, we have time for one more question. >> Okay. >> So other than some of the things you've talked about, like customer focus, innovation, and long-term orientation, what is the single most important lesson that you've learned that is really relevant to this audience and this time we're living in? >> There's a lot. But I'll pick one. I would say I'll tell a short story that I think captures it. In the early days at Amazon, our sole business was what we called an owned inventory retail business, which meant we bought the inventory from distributors or publishers or manufacturers, stored it in our own fulfillment centers and shipped it to customers. And around the year 1999 or 2000, this third party seller model started becoming very popular. You know, these were companies like Half.com and eBay and folks like that. And we had a really animated debate inside the company about whether we should allow third party sellers to sell on the Amazon site. And the concerns internally were, first of all, we just had this fundamental belief that other sellers weren't going to care as much about the customer experience as we did cause it was such a central part of everything we did DNA-wise. And then also we had this entire business and all this machinery that was built around owned inventory business, with all these relationships with publishers and distributors and manufacturers, who we didn't think would necessarily like third party sellers selling right alongside us having bought their products. And so we really debated this, and we ultimately decided that we were going to allow third party sellers to sell in our marketplace. And we made that decision in part because it was better for customers, it allowed them to have lower prices, so more price variety and better selection. But also in significant part because we realized you can't fight gravity. If something is going to happen, whether you want it to happen or not, it is going to happen. And you are much better off cannibalizing yourself or being ahead of whatever direction the world is headed than you are at howling at the wind or wishing it away or trying to put up blockers and find a way to delay moving to the model that is really most successful and has the most amount of benefits for the customers in question. And that turned out to be a really important lesson for Amazon as a company and for me, personally, as well. You know, in the early days of doing Marketplace, we had all kinds of folks, even after we made the decision, that despite the have backbone, disagree and commit weren't really sure that they believed that it was going to be a successful decision. And it took several months, but thankfully we really were vigilant about it, and today in roughly half of the units we sell in our retail business are third party seller units. Been really good for our customers. And really good for our business as well. And I think the same thing is really applicable to the space we're talking about today, to the cloud, as you think about this gigantic shift that's going on right now, moving to the cloud, which is, you know, I think in the early days of the cloud, the first, I'll call it six, seven, eight years, I think collectively we consumed so much energy with all these arguments about are people going to move to the cloud, what are they going to move to the cloud, will they move mission-critical applications to the cloud, will the enterprise adopt it, will public sector adopt it, what about private cloud, you know, we just consumed a huge amount of energy and it was, you can see both in the results in what's happening in businesses like ours, it was a form of fighting gravity. And today we don't really have if conversations anymore with our customers. They're all when and how and what order conversations. And I would say that this going to be a much better world for all of us, because we will be able to build in a much more cost effective fashion, we will be able to build much more quickly, we'll be able to take our scarce resource of engineers and not spend their resource on the undifferentiated heavy lifting of infrastructure and instead on what truly differentiates your business. And you'll have a global presence, so that you have lower latency and a better end user customer experience being deployed with your applications and infrastructure all over the world. And you'll be able to meet the data sovereignty requirements of various locales. So I think it's a great world that we're entering right now, I think we're at a time where there's a lot less confusion about where the world is headed, and I think it's an unprecedented opportunity for you to reinvent your businesses, reinvent your applications, and build capabilities for your customers and for your business that weren't easily possible before. And I hope you take advantage of it, and we'll be right here every step of the way to help you. Thank you very much. I appreciate it. (applause) >> Thank you, Andy. And thank you, everyone. I appreciate your time today. >> Thank you. (applause) (upbeat music)
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Ken Xie, Fortinet | Fortinet Accelerate 2017
(techno music) >> Narrator: Live from Las Vegas, Nevada. It's the Cube! Covering Accelerate 2017. Brought to you by Fortinet. Now, here are your hosts, Lisa Martin and Peter Burress. (techno music ends) >> Hi, welcome back to the Cube, I'm Lisa Martin joined by my co-host Peter Burress And today we are at the beautiful Cosmopolitan in Las Vegas with Fortinet at their 2017 Accelerate event. We're very excited to be joined by the founder, chairman of the board, and CEO of Fortinet, Ken Xie. Ken, welcome to the Cube. >> Ken: Thank you Lisa, thank you Peter. >> It's great to have you here, your keynote was very exciting, but first I kind of want to start back with your background, did some investigating. You have a very impressive background. You started your own, and your first network security company, SIS? S-I-S? Back at Stanford in the 90's. And, then on to NetScreen, and then, just about 17 years ago, you started Fortinet. So, congratulations on that 17th year. A great event, you talked this morning in the keynote, 93 countries, over 700 partners here, there's end-users here as well. The theme of the event, No Limits, What does "No Limits" mean in today's world of information, the proliferation of mobile IOT, etc. What does that mean to you? What does that mean to your partner community, and to your customers? >> Good, thank you. First, network security was probably the only thing I know. That's all the three company, from SIS to NetScreen to Fortinet is all about. You can also see the change in the last 25-30 years in the network security space. From very low priority in IT spending, now become the top 1-2 in priority in IT spending, and a lot of data information all transfer over to internet. And our daily life, and also a lot of business have to come back over to internet. So that's making a, that's a huge opportunity going forward, and what's interesting about security space, really, this constant changing, it never stays still, and you need to keep learning, keep changing, follow the change. So that's where, today, we are now, we started guiding the surge generation, on network security. Interestingly, my two previous companies, one involved in the first generation network security, one involved in the second generation, and how we start getting in the third generation. And it's all about changing from secure, just some system, or some connection, now to secure whole infrastructure. Because what happened in the last 17 years since we started Fortinet, there's a lot of mobile devices now, everybody has, maybe multiple, and there's a lot of data go through the cloud, which not happened before, and a lot of other IOT, everything connected. So how to secure all this data, become an issue. Like, in the past, internet not that popular, you can just secure a few connections good. And now there's data everywhere. So that's where we need to keep in changing, follow the trends, secure the whole infrastructure. >> Can you expand a little bit more, you talked about the security evolution in your keynote this morning, can you expand a little bit more about the third generation of security and what that means for healthcare companies, for financial services, and some of those industries that might be at the greatest risk? >> Okay, let me go back a little bit. The first generation of mail security is very simple, just control the connection. Who can connect, who cannot, right? So that's the firewall that do the job. And then, VPN just encrypt the connection. So, make sure people not tapping the traffic because the data is very simple. There's not a variation of executable, and not a very active content. And then 17 years ago, when we started Fortinet, we see the data get much richer, there's a web data, there's active executionable data, the variance that transfer from the connection no longer floppy drive. So, just the connection no longer enough, you get infected by virus all from permanent connection, which people you know, and the sentinel, same thing, get infected by virus. So, we need to look inside the connection, the content, the application, even the user device behind, that's the second generation, but now there's, even control the connection no longer enough, because the data no longer just for the one connection, the data no longer just sit inside a company, they no longer just sitting inside a server, it's everywhere. On your mobile, in the cloud, in all connections. So, that's where we need to go to the third generation of infrastructure. Especially, you mention, in few applications, like healthcare, finance service, so you can do the banking on your mobile device now, right? You can also check your, whatever, health appointment, or record on your mobile device, which a lot of data oddly in the cloud. It's no longer in hospital, no longer in your company, anymore. So, all this needs to be secure. So that's what changing the whole landscape, just a few connections no longer enough. So you need to look at where the endpoint is, where the access is, where the connection, network still important there, and also, what's the application. Like, healthcare different than finance service different than e-commerce. And then, also the cloud IOT is other end. So it's a quite a big landscape, big architecture, big infrastructure to really pry together now. >> And one of the things I read, Peter, in your recent research is security at the premier? One of the things done back in the 90's, is no longer successful. Can you expand a little bit more upon that? >> Well, it's necessary still, you have to be able to secure, but one of the ways that I would at least generalize one of the things you said, Ken, is that the first generation of security was about securing the device and connection to the device. >> Ken: There's a trial side and trial side. >> Right, exactly. Second generation was securing your perimeter, and now we have to think about security in the data. Because a digital business is represented through its data, and it's not just going to do business with itself, it has to do business with the customers. This is a major challenge. What it means, at least from our, what our research shows, and here's the question, is that increasingly, a digital business, or a company that aspires to do more things digitally, needs to worry about how security travels with its data, how it's going to present itself. In many respects, you know, security becomes part of a company's brand. If you ask Target or anybody who's had a problem the last couple of years, security becomes a crucial element of the brand. So, as you look forward, as we move from security being a something that was, what I used to say is, the office of "no" with an IAT, to now, a feature, a huge business capability that can liberate new opportunities, how is Fortinet having that conversation with businesses about the role that security plays in creating the business opportunities? >> Yeah, that's where we, today we just promoted recorded security fabric, right? So that's where, because the data is, like you said, everywhere, no longer, there is just a trial side and trial side, you just want to make sure the data in the trial side. Now, even if it's in the trial side, like inside the company, there's all different ways you can connect all sides, and the data no longer stays inside company, they go out to the cloud, they go out to your mobile device, you need to bring home. So, that's where we need to look at, and data, like you say, is so important for all the company business there. So we need to see how the data flow, and how this information, how this infrastructure actually handles data, so that's why we need to apply all the security, not just in the network side, also from access part, authentication part, to the endpoint part, to the IOT, to the cloud. So, that's all need to be working together. A lot of times you can see there's one part probably very secure, working well, but then there's other part not communicating with each other, maybe belong to different company, maybe it's totally different part of the device that don't communicate. So, that's where the fabric give you some much broader coverage, make sure different part covers, communicate together, and also the, also make sure they are fast enough. Don't slow down the infrastructure, don't slow down your connect efficiency. And then the third part really, you also need to be automated, handle a lot of threat protection there, because you can like, detect intrusion from your sent box, or from your endpoint, now how to communicate to network device, which they can study how to have all this attack. So, all of this has to be working together, starting at more infrastructure planar. >> So businesses today are looking for companies that can demonstrate that they are rock-solid in that first generation, that connection, that transaction, rock-solid on the perimeter, trading partners want to make sure that your perimeter security is really, really good, you still have to, you be able to have that, but increasingly that you can put in place policies and security elements and capabilities that can move with the data. I'd even say that you're not just securing your data, you're securing your business' value. >> Exactly, because, like you say, the data keeping moving around, and everywhere now. So now we also need to follow the data because all the value's in the data, so you need to follow the data, secure the data, protect the value. >> Yeah, that's what we regard digital business, we say it's essentially the recognition by businesses today, that how they use data differentially creates sustained customers is crucial to their strategy. And you want to be able to say, oh, new way of using data, but then the security professional, through that fabric, needs to be able to say, got it, here's how we're going to secure it, so that it sustains its value and it delivers its value in predictable ways. >> Yes, and knows to protect all this value. >> And one other thing, and this is very important, I know you talk about intent-based security, and we've talked about the notion of plastic infrastructure, that the lag between going after that new opportunity and then being able to validate and verify that you are not sacrificing security is a crucially important test of any security vendor's proposition to its customers today. >> Ken: Yes. >> So how is Fortinet stepping up to be a leader in collapsing that time between good business idea, validated security approach to executing? >> Because right now we talk about infrastructure. In the past it's only a system or there's a platform, which all kind of own kind of since inside box, right? So, now you have multiple box across different infrastructure, and a lot of times, the business intention not quite reflect, because business also keeping changing daily, but you don't see the infrastructure changing that quick. >> Peter: Mm-hmm. >> That's your talk about intended base, elastic base, networking, all these kind of things. So, how to follow the business change, how to have the scalability, and also how to make sure the infrastructure is the best-fit for the data need. So that's where, the same thing for security, and security also follow the infrastructure, so result all these automated, result is intent-based, like if you still have the old infrastructure, and you apply some security there, they may not follow the data efficiently. So that's, both part has to working together. Automated and also make sure they can follow the change. The other part, also, you also need to react very quickly. Somehow, you detect the intrusion from one part of infrastructure, so how to apply that one quickly to the whole infrastructure. That's also important because today there's a business policy, there's a device configuration policy, it's two different language. How to make two different language communicate, translate to each other, quickly react to each other, that's how the intent, how the elastic network has to be working together. >> So, in this age of hyperconnectivity that you talked about, being in this third generation of security, the network conversation, the security conversation are no longer separate. It's critical, to your point, Peter, about data bringing value, it's essential that organizations, like Fortinet, ensure or help enable a business to have that digital trust. With that said, and what you've talked about with the Fortinet security fabric, and why enterprises need that, what's kind of the last things that you'd like to leave us and our viewers with today? >> I'd say that lot of value in the data, and now, because data everywhere, lot in the mobile, in the cloud, and still in the server, and you need to protect the whole infrastructure. Follow the data, protect the data, and fabric's the best solution to do that, right? So you have a much broader coverage, a much powerful compared to system in the power form, and also lot of automated change needed to make sure the fabric adopt to what the data flow is. >> Fantastic. Well, Ken Xie, CEO, founder and chairman of the board for Fortinet, thank you so much for joining us on the Cube today. >> Thank you, Lisa and Peter. >> Best of luck with the rest of the No Limits conference, and we look forward to having more of your colleagues on the show. Peter, thanks for your commentary. >> Peter: Excellent. >> Thank you for watching the Cube, we'll be right back. (techno music)
SUMMARY :
Brought to you by Fortinet. chairman of the board, and It's great to have you here, in the network security space. So that's the firewall that do the job. One of the things done back in the 90's, one of the things you said, Ken, is that Ken: There's a trial crucial element of the brand. the data is, like you said, to make sure that your follow the data, secure the through that fabric, needs to be able to Yes, and knows to that the lag between In the past it's only a have the scalability, and also how to make the last things that you'd the fabric adopt to what the data flow is. and chairman of the board of the No Limits conference, Thank you for watching the
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