>>Okay, welcome back everyone to the Cube's live coverage here in Monaco for the MoCo crypto summit. I'm John fur. You're host of the cube. We got a great guest Dustin plant Boltz who is a crypto advisor, but also the crypto editor for Forbes Monaco here. Seeing the official event, the AAL event of the Monaco crypto summit in Monaco, your coverage area for Forbes, your MCing. Welcome to the >>Cube. Thank you for having me. And it's, it's always fun when I get to have an event in our backyard, cuz I get to hear what others know. And to me I'm very curious. Yeah. Always >>Learning. So you're on the MC on the stage here, you know, queue in the program online great program. So it's innovative event, inaugural event, great name by the way. Crypto summit and mono crypto >>Summit. Yeah, the MoCo crypto summit. >>That sounds like I want to attend every year. >>You're you're more than welcome to attend next year. >>Well, I hope so. Either way. I'm at the Al event with you. So gimme the take on what's on stage. What's been the program, like what's your observations going on here at the event today? >>So what we're starting to see globally is this digitization of things and the people that are part of the innovation side. And so that's what we've been able to see this morning. We're we're now at the break is what sort of companies are out there, the good ones and what are they building? Is this innovation? Is it even innovative and figuring out how they're gonna do it and the roadmaps to getting there from the metaverses to NFTs and even to decentralized finance. >>Yeah, it's the number one question I get is what's legit. What's not legit. And then you're starting to see the, the, the wheat and the shaft separating here and you know, something called crypto winter. But I don't see it. I mean, I see correction for some of the bad things going on in terms of not having the right underpinning infrastructure, the creative ideas are amazing. We're also seeing like digital bits and other platforms kind of coming together to enable the creators and, and the NFT side for instance has been huge. What has been your observation on that enablement? Because you have two schools of thoughts. You have the total nerds we're up and down building everything. Then you have artists and creators, whether it's music, tech apps building, they don't necessarily want to get 'em to the covers. They don't want to deal with all that. Yeah. Have you seen, what's your, what's your take on that? >>So I I'm seeing that a lot of these major brands, you know, they they're striving for excellence. You know, they're being more careful of who they partner with and the types of companies and you know, they, they look at it from reality and a little tough love to figure out should they align their brand. So what we're seeing here is is that there is so much inertia moving forward. That we're just at the beginning of this thing. Yeah. McKinsey recently said that the ecosystem will be over $30 trillion. So when you recognize that we are so early and it's those right now, or some might say are the risk takers. But to me there, aren't taking risk. They're being a part of making history. >>Yeah. You get the pioneers and you get the financial. So as they come together, how do you see the market? Cause what I've noticed with crypto and here in, in this, this market is international. One lot of international finance us is kind of lag behind. You got all kinds of rules, but you got the, the combination of the, the future billionaires. Sure. Okay. The pioneers and then the financeers yeah. Coming the money, the money and the power coming together. What's your reporting show you that's going on right now? What should people know about on how this is evolving? What they shouldn't >>Expect? Well, so you have a group that wants to become cryers they're seeing these individuals globally. They're making lots and lots of money, but what they don't realize is that not everybody is gonna have that outcome, but looking at the technology aspect of it and how it's going to improve a system that many can agree is collectively broken legacy just can't move beyond. It was never designed to you'll see people take shots at certain card companies and I go, but you recognize they developed the assembly line. And so I'm seeing that the smart money they got in long ago, believe it or not. And those now they're looking out for their errors are the ones that saying, I will not have an excuse when my, my grandkids or my, my nieces or my nephews, when they come and ask, where were you when the greatest transformational shift in human history, from both education to jobs, to careers and even wealth was being shifted to a digital world, why were you on the sideline waiting? And so I think what we're gonna see is this tsunami coming, and it's gonna start with one big player and then two and five, you go, go alone. You go far, go together. You go further. And that's what we're seeing is that this collective is moving forward >>And the community, we just had Beth Kaiser on, I've known Beth for many, many years. And she's what she's her journey has done. She's had a great mission and then gets she's a data scientist and came to Analytica. Now she's doing work with Ukraine and the rallying support around it has been impressive. And it's a community vibe, but the community's not just like sympathetic they're hands on together to your point. >>Yeah. It, but it also takes courage. I mean, you look at Britney Kaiser and what she had, and to me, courage is not, not having fear. Courage is not allowing the fear to stop. You, you know, recently asked my executive coach, who's 85 and I'm turning 39. This question of, do you let fear stop you? How do you decide? And he said, you know, you can either let, you can either ride the dragon. And I said, or let the dragon chase you. And Brittany has been one of these that made a decision to do what was right. And it came down to integrity. Yeah. >>So what are you have to these days what's going on in your world? >>What is going on in my world? So I moderate events all over and I connect and I like to ask people questions. So I'm gonna ask you, I'm gonna turn at the interviewer on the >>Interview. It's good. Natural. >>What are you learning? >>I mean, I'm learning, I mean today or this week or this month or this year. Well, I was just talking with Brittany about this. The security world is converging cloud technology, cloud computing. That revolution has just been amazing. Amazon posted their earnings yesterday. They blew it away as far as I'm concerned. So they kind of show there's no tech recession. I've learned that this recession, that we're so called in is the first downturn in tech where there's been cloud players as hyperscalers as an economic engine. Okay. So from a, from a business perspective, Amazon web services, Microsoft Azure now Google cloud, Alibaba's now in, in international version. This is the first time at downturns ever happened with cloud computing as an economic engine. And so therefore what I'm seeing is the digital transformation that's happening across the world for enterprises and entrepreneurs is not stopping. >>It's actually accelerating. So although the GDPs down in inflation is down, you're seeing a massive shift continuing to accelerate, spending and transformation with cloud technologies and decentralized. So you can almost see it kind of in the, this event and other events, even some of the bigger events, the best smartest people are working on it. The applications in all the categories are transforming. If cloud is step one, decentralized gonna be step two. So I see that kind of bridge going from cloud computing, cloud native to decentralized native. And I think a D DAPP market's gonna just explode. I think NFTs are just scratched on the surface. I think that's kind of, I won't say gimmicky, but I think no, but you're right, much more of a much more of a, an illustration that there's more coming. >>There is a lot more coming because people are seeing that there's more to an NFT than an ugly luck and J you know, ugly and JP image that there's, that there's data in there. And that your avatar will be stored as just that as an NFT. And I learned today from go of sing, that decentralization is, is the key to innovation. And I agree with that statement. Holy. >>Yeah. I mean, I think access to stuff is gonna be multidimensional. Like you think about the NFT as, as an ID, whether it's him or UN unstoppable domains is that company just got financing another round where the billion dollars, their concept is like, Hey, one NFT is your access for all of your potential identities in context. >>And isn't that exciting that we're now gonna be at this stage where you travel with you. Yeah. Instead of someone else traveling with you, you get to decide who you will be. And to me, everything you're doing in this world, this reality is now becoming part of your digital asset as a whole. >>I remember when I started my podcasting company in 20 2004, early pioneers, Evan Williams was there with Odo and you had, you know, the blogging revolution going on that whole democratization wave actually didn't happen right then. But all the people that were involved in that web two oh, kind of CRAs was all about democratization. It's kind of happening now. I mean, 15, 20 years later at web services is transformed cloud the democratization for own your own data, putting users in control. And I think in the middle of that, the Facebook's the world, the world garden data, you know, manipulation kind of took it off track a little bit. So I think now I'm, I psych to see that it's back on track to where it was. I mean, Facebook made billions of dollars. Now you got LinkedIn. I mean, LinkedIn's great for your resume, but it's also become a wall's garden with no data export. >>Yeah. And then >>No APIs keep >>Changing. Think about this. That if you wanna apply for a job, just change something quickly. Yeah. Ah, now you're the senior VP. Yeah. Before you were, you're an office manager >>Like to see the immutable block change, >>You don't get to see when did the record change. Yeah. >>Reputation data. You're a digital exhaust people gonna wanna reign that in. And I think the user in charge message that Brit Kaiser was talks about is hugely a mess under, under, under amplified concept. Digital assets are key, but the data ownership is something that I think is, is >>Powerful. So I'm gonna be launching a brand new company in and around September called cryptos. And it's a crypto career center. Think of it like the, the crypto for LinkedIn, that it's an aggregator becoming the industry standard for education, becoming the industry standard for crypto ships, with partners like ledger and moon pay and Casper labs. >>Look at this, we got an exclusive scoop on the cube. This >>Is the first time I will tell you this the first time in, in an environment like this. Yeah. That I'm excited to, I'm excited to talk about, right. Because it's time to be part of the change. Yeah, exactly. You know, as a father, I look at, I know where it's headed in the world of business. I know in the world of this, that we're gonna call the internet of connected things. Yeah. That it's gonna require you to have a certain talent skill or a certain certification. And to me, it's important to have an industry that supports one >>Staff and also, and also history on misinformation, smear campaigns can happen and ruin a career >>Overnight. Can you imagine that one little thing and because the internet never forgets. Yeah. It stays around indefinitely. >>The truth has to come out. Dustin. Great to have you on the queue. Thank you so much. Final question. What have you learned in there is MC what's your takeaway real quick? >>What I've learned is I never tire of learning. Thank you again, to learn more. Dustin plan.com. >>All right. Thanks for coming. Thank you. Cube coverage here at Monaco. I'm Shawn furry. We'll back with more coverage after this short break.

(upbeat music) >> Narrator: From the CUBE studios in Palo Alto, in Boston connecting with thought leaders all around the world, this is theCUBE Conversation. >> Well, there's no question these days that in the world of business, it's all about data. Data is the king. How you harvest data, how you organize your data, how you distribute your data, how you secure your data, all very important questions. And certainly a leader in the data replication business is HVR. We're joined now by their CEO, Anthony Brooks-Williams, and by Diwakar Goel, who is the Global Chief Data Officer at GE. We're going to talk about, you guessed it, data. Gentlemen, thanks for being with us. Good to have you here on theCUBE Conversation. >> Thank you. Thanks, John. >> Yeah, well, listen, >> Thanks, John. >> first off, let's just characterize the relationship between the two companies, between GE and HVR. Maybe Diwakar, let's take us back to how you got to HVR, if you will and maybe a little bit about the evolution of that relationship, where it's gone from day one. >> No, absolutely. It's now actually a long time back. It's almost five and a half years back, that we started working with Anthony. And honestly it was our early days of big data. We all had big, different kind of data warehousing platforms, but we were transitioning into the big data ecosystem and we needed a partner that could help us to get more of the real-time data. And that's when we started working with Anthony. And I would say, John, over the years, you know we have learned a lot and our partnership has grown a lot. And it's grown based on the needs. When we started, honestly just being able to replicate a lot sources and to give you context like GBG, we have the fifth largest Oracle ERP. We have the seventh largest SAP ERP. They just, just by the nature of just getting those systems in was a challenge. And we had to work through different, different solutions because some of the normal ones wouldn't work. As we got matured, and we started using data over the last two, three years, specifically, we had different challenges. The challenges was like, you know is the data completely accurate? Are we losing and dropping some data? When you're bringing three billion, five billion rows of data, every five to six hours, even if you've dropped 1% you've lost like a huge set of insights, right? So that's when you started working with Anthony more around like the nuances as to, you know what could be causing us to lose some data, or duplicate some datasets, right? And I think our partnership's been very good, because some of our use cases have been unique and we've continuously pushed Anthony and the team to deliver that. With the light of, you know these use cases are not unique, in some cases we were just ahead, just by the nature of what we were handling. >> Okay. Anthony, about then the HVR approach, Diwakar, just took us through somewhat higher level of how this relationship has evolved. It's started with big data, now, it's gone (mumbles) in terms of even fine tuning the accuracy, that's so important. Latency is obviously a huge topic too from your side of the fence. But how do you address it then? Let's take GE for example, in terms of understanding their business, learning their business, their capabilities, maybe where their holes are, you know where their weaknesses were, and showing that up. How did you approach that from the HVR side? >> Yeah. Do you mean wanting back a few years? I mean, obviously it starts, you get in there, you find an initial use case and that was moving data into a certain data warehouse platform, whether it be around analytics or reporting such as Diwakar mentioned. And that's, I mean, most commonly what we see from a lot of customers. It's, the typical use case is real-time analytics, and moving the data to an area for consolidated reporting. It's either most (indistinct) in these times, it's in the cloud. But GE you know, where that's evolved and GE are a top customer for us. We work across many of their business units of their different BUS. GE had another arm Predix, which is the industrial IOT platform that actually OEM must as well for a solution they sell to other companies in the space. But where we've worked with GE is, you know the ability one, just to support the scale, the complexity, the volume of data, many different sources systems, many different BUS, whether it be, you know, their aviation division or our divisions, or those types, to sending that data across. And the difference being as well where we've really pushed us and Diwakar and team pushed us is around the accuracy to the exact point that Diwakar mentions. This study is typically financial data. This is data that they run their business off. This is data that the executing CEOs get dashboards on a daily basis. It can't be wrong. You may not only do businesses these days, you want to make decisions on the freshest data that they can, and specifically over the last year, because that's a matter about survival. Not only is it about winning, it's about survival and doing business in the most cost-effective way. But then that type of data, that we're moving, the financial data, the financial data lags we built for GE that is capturing this out of SAP systems, where we have some other features benefits, you know that's where that really pushed us around the accuracy. And that's whereby you mean, you can't really, these, you can't ever, but especially these days, have a typical just customer tab vendor approach. It has to be a partnership. And that was one other thing Diwakar and I spoke a while ago. It was about, how do we really push and develop a partnership between the two companies, between the two organizations? And that's key. And that's where we've been pushed. And there's much new things we're working on for them based on where they are going as a business, whether it be different sources, different targets. And so that's where it's worked out well for both companies. >> So Diwakar, about the margin of error then, in terms of accuracy, 'cause I'm hearing from Anthony that this is something you really pushed them on, right? You know, and 96, 97%, doesn't cut it, right? I mean, you can't be that close. It's got to be spot on. At what point in your data journey, if you will, did it come to roost that the accuracy, you know had to improve or, you know you needed a solution that would get you where you needed to operate your various businesses? >> I think John, it basically stems down to a broader question. You know, what are you using the data for? You know, a lot of us, when we're starting this journey we want to use the data for a lot of analytical use cases. And that basically means you want to look at a broad pattern and say, okay, you know what, do I have a significant amount of inventory sitting on one plant? Or, you know, is there a bigger problem with how I'm negotiating with a vendor, and I want to change that? And for those use cases, you know getting good enough data gives you an indicator as to how do you want to work with them, right? But when you want to take your data to a far more fidelity and more critical processes, whether, you know you're trying to capture from an airplane, the latest signal, and if you had five more signal, perhaps you solve the mystery of the Malaysian Med Sync plan, or when you're trying to solve and report on your financials, right? Then the fidelity and the accuracy of data has to be spot on. And what you realize is, you know you unlock a certain set of value with analytical use cases. But if you truly want to unlock what can be done with big data, you have to go at the operational level, you have to run your business using the data real-time. It's not about like, you know, in hindsight, how can I do things better? If I want to make real-time decisions on, you know, how, what I need to make right now, what's my healthcare indicator suggesting, how do I change the dosage for a customer or a patient, right? It has to be very operational. It has to be very accurate. And that margin of error then almost becomes zero, because you are dealing with things. If you go wrong you can cost lives, right? So that's where we are. And I think honestly being able to solve that problem has now opened up a massive door of what all we can do with data. >> Yeah. Yeah, man. I think I would just build on that as well. I mean, one, it's about us as a company. We are in the data business, obviously. Sources and targets. I mean that's the table stakes stuff. What do we support? It's our ability to bridge these modern environments and the legacy environments, that we do. And you see that across all organizations. A lot of their data source sits in these legacy top environments, but that will transition to other either target systems or the new world ones that we see, more modern bleeding edge environments. So we have to support those but they're not the same time. It's building on the performance, the accuracy of the total product, versus just being able to connect the data. And that's where we get driven down the path with companies like GE, with Diwakar. And they've pushed us. But it's really bridging those environments. >> You know, it also seems like with regard to data that you look at this almost like a verb tense, what happened, what is happening, what will happen, right? So in looking at it to that person, Diwakar, if you will, in terms of the kind of information that you can glean from this vast repository of data as opposed to, you know, what did happen, what's going on right now, and then what can we make happen down the road? Where does HVR factor into that for you in terms of not only, you know, making those, having those kinds of insights, but also making sure that the right people within your organization have access to the information that they need. And maybe just, they only need. >> No, you're right, John. It's funny, you're using a different analogy but I keep referring to as taillights versus headlights, right? Gone are the days you can refer back as to what's happening. You need to just be able to look forward, right? And I think real-time data too is no longer a question or believe, it's a necessity. And I think one of the things we often miss out is real-time data is actually a very collaborative piece of how it brings the various operators together. Because in the past, if you think, if you just go a little bit old school, people will go and do their job. And then they will come back and submit what they did, right? And then you will accumulate what everybody did and make sense out of it. Now, as people are doing things live, you are hearing about it. So for example, if I am issuing payments across different, different places I need to know how much balance I need to keep in the bank, it's the simplest example, right? Now I can keep the math, I can always stack my bank with a ton of money, then I'm losing money because now I'm blocking my money. And especially now, if you think about GE which has 6,000 bank account. If I keep stacking it, I will practically go bankrupt, right? So if I have an inference of what's happening every time a payment card issued by anybody, I am knowing it real-time. It allows me to adjust for optimal liquidity. As simple as it sounds, it saves you a hundred billion dollars if you do it right, in a year, right? So I think it is just fundamentally changes. We need to think about real-time data is no longer, it's just how you need to operate. It's no longer an option. >> Yeah. You may, we see, what we've seen as posture, we were fortunate. We had a great 2020. Just under a hundred percent year-over-year growth. Why? It's about the immediacy of data, so that they can act accordingly. You mean these days, it's table stakes. You mean, it's about winning and, or just surviving compared to, you know, years ago when day old data, week old data, that was okay. You mean, then largely these legacy type (mumbles) technologies, well it was fine. It's not anymore. You mean exactly what Diwakar was saying. It's table stakes. It's just what, that's what it is. >> And I think John, in fact, I see actually it's getting further pushed out, right? Because what happens is I get real-time data from HVR but then I'm actually doing some stuff to get real-time insights after that. And there is a lag from that time to when I'm actually generating insights on which I'm acting on. Now, there is more and more of a need that how do I even shorten that cycle time, right? I actually, from it, we are getting, not only data when it's getting refresh, I actually get signals when I need to add something. So I think in fact, the need of the future is going to be also far more event-driven, where every time something happens that I need to act on, how can technologies like HVR even help you with understanding those? >> Anthony: Yes. >> Anthony, what does scale do to all this? Diwakar touched on it briefly about accuracy and all of a sudden, if you know, if you have a, if you've got a, you know a small discrepancy on a small dataset, no big deal, right? But all of a sudden, if there are issues down the road and you're talking about, you know, millions and millions and millions of inputs, now we've got a problem. So just in terms of scale and with an operation the size of GE, what kind of impacts does that have? >> Yeah. Massive. You mean, it's part of the reason why we went, why we've been successful. We have the ability to scale very well from this highly distributed architecture that we have. And so that's what's been, you know, fortunate for us over the last year, as we know. What does the stat mean? 90% of the world's data was generated over the last two years or something like that. And that just feeds into more, human scale is key. Not only complexity at scale is a key thing, and that's where we've been fortunate to set ourselves apart on that space. I mean we, GE push us and challenge us on a daily basis. The same we do with another company, the biggest online e-commerce platform, massive scale, massive scale. Then that's, we get pushed the whole time and get pushed to improve all the time. But fortunately we have a very good solution that fits into that, but it's just, and I think it just doesn't get, worse is the wrong word. It's just, it's going to continue to grow. The problem is not going away. You know, the volumes are going to increase massively. >> So Diwakar, if I could, before we wrap up here, I'm just curious from your, if you put on your forward-thinking glasses right now, in terms of the data capabilities that HVR has provided you, are they driving you to different kinds of horizons in terms of your business strategy or are your business strategies driving the data solutions that you need? I mean, which way is it right now in terms of how you are going to expand your services down the road? >> It's an interesting question. I think, and Anthony keep correcting me on this one, but today, you know because if you think about big data solutions, right? They were largely designed for a different world historically. They were designed for our IOT parametric set of data sets in different kind of world. So there was a big catch up that a lot of these companies had to do to make it relevant even for the other relational data sets, transactional data sets and everything else, right? So a big part of what I feel like Anthony and other companies have been focusing on is really making this relevant for that world. And I feel like companies like HVR are now absolutely there. And as they are there they are now starting to think about solving or I would say focusing on people who are early in their stage, and how can they get them up and quick, you know, efficient early, because that's a lot of the challenges, right? So I would say, I don't know if Anthony's focuses me in, right? So it should not be me, but it's, I think like where they're going, for example like how do they connect with all the different cloud vendors? So when a company wants to come live and if they're using data from, you know the HR Workday solution or Concord Travel solution, they can just come pitch. We are plug and play. And say, okay, enable me data from all of these and it's there. Today what took us six months to get there, right? So I think rightly so, I think Anthony and the team are focusing on that. And I think we have been partnering on with Anthony more, I would say, perhaps pushing a little more on you know, getting not only accurate data but also now on the paradigm of compliant data. Because I think what you're going to also start seeing is as companies, especially in like different kind of industries, like financial, healthcare and others, they would need data certification also of various kinds. And that would require each of these tool to meet compliance standards that were very, they were not designed for again, right? So I think that's a different paradigm, that again Anthony and the team are really doing great in helping us get there. >> Yeah. I think there's, that was good Diwakar. There's quite a bit to unpack there, you know. With companies such as GE, we've been on a journey for many years. And so that's why we deployed across the enterprise. And let's start off with, I have this source system, I'll move my data into their target system. These targets systems you know, become more frequently either data lakes or environments that were on-premise to running in the cloud, to newer platforms that are built for the cloud, like we've seen the uptake in companies like Snowflake and those types. And you mean, we see this from you know big query from Google and those type of environments. So we see those. And that's things we've got to support along the way as well. But then at the same time, more and more data starts getting generated in your non-traditional trial platforms. I mean, cloud-based applications and those things which we then support and build into this whole framework. But at the same time to what Diwakar was saying, the eyes, you know, the legal requirements, the regulator requirements on the type of data that is now being used. Before you would never typically have years ago companies moving their most valuable or their financial data into these cloud-based type environments. Well, they are today. It happens. And so with that comes a whole bunch of regulation in security. And we've certainly seen particularly this last year the uptake in when these transactions have another level of scrutiny when you're bringing in new products into these environments. So they go through, you know, basically the security and the legal requirements are a lot longer and more depth than they used to be. And that's just the typical of the areas that they're deploying these technologies in as well, and where you're taking some technologies that weren't necessarily built for the modern world that they are now adopt in the modern world. So it's quite complex and a lot to unpack there, but it's, you've got to be on top of all of that. But that's where you then work with your top customers, like at GE, that future roadmap, that feeds where one, you obviously make a decision and you go, this is where we believe the market's going, and these are the things we need to go, we know we need to go support, no matter that no customer has asked us for it yet. But the majority of it is still where customers that are pushing, bleeding edge, that are pushing you as well, and that feeds the roadmap. And, you know, there's a number of new profile platforms GE even pushed us to go support and features that Diwakar and the team have pushed us around accuracy and security and those types of things. So it's an all encompassing approach to it. >> John, we could like-- >> Actually, I think we've set up an entirely new CUBE Conversation we're going to have down the road, I think. >> Yeah. (laughing) >> Hey, gentlemen, thank you for the time. I certainly appreciate it. Really enjoyed it. And I wish you both a very happy and importantly, a healthy 2021. >> Great. >> Thank you both. Appreciate your time. >> Thank you. >> Thanks, John. >> Thank you. >> Thanks, Anthony. Bye bye. >> Bye bye. (upbeat music)

>>from around the globe. It's the Cube covering >>space and cybersecurity. Symposium 2020 hosted by Cal Poly >>Over On Welcome to this Special virtual conference. The Space and Cybersecurity Symposium 2020 put on by Cal Poly with support from the Cube. I'm John for your host and master of ceremonies. Got a great topic today in this session. Really? The intersection of space and cybersecurity. This topic and this conversation is the cybersecurity workforce development through public and private partnerships. And we've got a great lineup. We have Jeff Armstrong's the president of California Polytechnic State University, also known as Cal Poly Jeffrey. Thanks for jumping on and Bang. Go ahead. The second director of C four s R Division. And he's joining us from the office of the Under Secretary of Defense for the acquisition Sustainment Department of Defense, D O D. And, of course, Steve Jake's executive director, founder, National Security Space Association and managing partner at Bello's. Gentlemen, thank you for joining me for this session. We got an hour conversation. Thanks for coming on. >>Thank you. >>So we got a virtual event here. We've got an hour, have a great conversation and love for you guys do? In opening statement on how you see the development through public and private partnerships around cybersecurity in space, Jeff will start with you. >>Well, thanks very much, John. It's great to be on with all of you. Uh, on behalf Cal Poly Welcome, everyone. Educating the workforce of tomorrow is our mission to Cal Poly. Whether that means traditional undergraduates, master students are increasingly mid career professionals looking toe up, skill or re skill. Our signature pedagogy is learn by doing, which means that our graduates arrive at employers ready Day one with practical skills and experience. We have long thought of ourselves is lucky to be on California's beautiful central Coast. But in recent years, as we have developed closer relationships with Vandenberg Air Force Base, hopefully the future permanent headquarters of the United States Space Command with Vandenberg and other regional partners, we have discovered that our location is even more advantages than we thought. We're just 50 miles away from Vandenberg, a little closer than u C. Santa Barbara, and the base represents the southern border of what we have come to think of as the central coast region. Cal Poly and Vandenberg Air force base have partner to support regional economic development to encourage the development of a commercial spaceport toe advocate for the space Command headquarters coming to Vandenberg and other ventures. These partnerships have been possible because because both parties stand to benefit Vandenberg by securing new streams of revenue, workforce and local supply chain and Cal Poly by helping to grow local jobs for graduates, internship opportunities for students, and research and entrepreneurship opportunities for faculty and staff. Crucially, what's good for Vandenberg Air Force Base and for Cal Poly is also good for the Central Coast and the US, creating new head of household jobs, infrastructure and opportunity. Our goal is that these new jobs bring more diversity and sustainability for the region. This regional economic development has taken on a life of its own, spawning a new nonprofit called Reach, which coordinates development efforts from Vandenberg Air Force Base in the South to camp to Camp Roberts in the North. Another factor that is facilitated our relationship with Vandenberg Air Force Base is that we have some of the same friends. For example, Northrop Grumman has has long been an important defense contractor, an important partner to Cal poly funding scholarships and facilities that have allowed us to stay current with technology in it to attract highly qualified students for whom Cal Poly's costs would otherwise be prohibitive. For almost 20 years north of grimness funded scholarships for Cal Poly students this year, their funding 64 scholarships, some directly in our College of Engineering and most through our Cal Poly Scholars program, Cal Poly Scholars, a support both incoming freshman is transfer students. These air especially important because it allows us to provide additional support and opportunities to a group of students who are mostly first generation, low income and underrepresented and who otherwise might not choose to attend Cal Poly. They also allow us to recruit from partner high schools with large populations of underrepresented minority students, including the Fortune High School in Elk Grove, which we developed a deep and lasting connection. We know that the best work is done by balanced teams that include multiple and diverse perspectives. These scholarships help us achieve that goal, and I'm sure you know Northrop Grumman was recently awarded a very large contract to modernized the U. S. I. C B M Armory with some of the work being done at Vandenberg Air Force Base, thus supporting the local economy and protecting protecting our efforts in space requires partnerships in the digital realm. How Polly is partnered with many private companies, such as AWS. Our partnerships with Amazon Web services has enabled us to train our students with next generation cloud engineering skills, in part through our jointly created digital transformation hub. Another partnership example is among Cal Poly's California Cybersecurity Institute, College of Engineering and the California National Guard. This partnership is focused on preparing a cyber ready workforce by providing faculty and students with a hands on research and learning environment, side by side with military, law enforcement professionals and cyber experts. We also have a long standing partnership with PG and E, most recently focused on workforce development and redevelopment. Many of our graduates do indeed go on to careers in aerospace and defense industry as a rough approximation. More than 4500 Cal Poly graduates list aerospace and defense as their employment sector on linked in, and it's not just our engineers and computer sciences. When I was speaking to our fellow Panelists not too long ago, >>are >>speaking to bang, we learned that Rachel sins, one of our liberal arts arts majors, is working in his office. So shout out to you, Rachel. And then finally, of course, some of our graduates sword extraordinary heights such as Commander Victor Glover, who will be heading to the International space station later this year as I close. All of which is to say that we're deeply committed the workforce, development and redevelopment that we understand the value of public private partnerships and that were eager to find new ways in which to benefit everyone from this further cooperation. So we're committed to the region, the state in the nation and our past efforts in space, cybersecurity and links to our partners at as I indicated, aerospace industry and governmental partners provides a unique position for us to move forward in the interface of space and cybersecurity. Thank you so much, John. >>President, I'm sure thank you very much for the comments and congratulations to Cal Poly for being on the forefront of innovation and really taking a unique progressive. You and wanna tip your hat to you guys over there. Thank you very much for those comments. Appreciate it. Bahng. Department of Defense. Exciting you gotta defend the nation spaces Global. Your opening statement. >>Yes, sir. Thanks, John. Appreciate that day. Thank you, everybody. I'm honored to be this panel along with President Armstrong, Cal Poly in my long longtime friend and colleague Steve Jakes of the National Security Space Association, to discuss a very important topic of cybersecurity workforce development, as President Armstrong alluded to, I'll tell you both of these organizations, Cal Poly and the N S. A have done and continue to do an exceptional job at finding talent, recruiting them in training current and future leaders and technical professionals that we vitally need for our nation's growing space programs. A swell Asare collective National security Earlier today, during Session three high, along with my colleague Chris Hansen discussed space, cyber Security and how the space domain is changing the landscape of future conflicts. I discussed the rapid emergence of commercial space with the proliferations of hundreds, if not thousands, of satellites providing a variety of services, including communications allowing for global Internet connectivity. S one example within the O. D. We continue to look at how we can leverage this opportunity. I'll tell you one of the enabling technologies eyes the use of small satellites, which are inherently cheaper and perhaps more flexible than the traditional bigger systems that we have historically used unemployed for the U. D. Certainly not lost on Me is the fact that Cal Poly Pioneer Cube SATs 2020 some years ago, and they set the standard for the use of these systems today. So they saw the valiant benefit gained way ahead of everybody else, it seems, and Cal Poly's focus on training and education is commendable. I especially impressed by the efforts of another of Steve's I colleague, current CEO Mr Bill Britain, with his high energy push to attract the next generation of innovators. Uh, earlier this year, I had planned on participating in this year's Cyber Innovation Challenge. In June works Cal Poly host California Mill and high school students and challenge them with situations to test their cyber knowledge. I tell you, I wish I had that kind of opportunity when I was a kid. Unfortunately, the pandemic change the plan. Why I truly look forward. Thio feature events such as these Thio participating. Now I want to recognize my good friend Steve Jakes, whom I've known for perhaps too long of a time here over two decades or so, who was in acknowledge space expert and personally, I truly applaud him for having the foresight of years back to form the National Security Space Association to help the entire space enterprise navigate through not only technology but Polly policy issues and challenges and paved the way for operational izing space. Space is our newest horrifying domain. That's not a secret anymore. Uh, and while it is a unique area, it shares a lot of common traits with the other domains such as land, air and sea, obviously all of strategically important to the defense of the United States. In conflict they will need to be. They will all be contested and therefore they all need to be defended. One domain alone will not win future conflicts in a joint operation. We must succeed. All to defending space is critical as critical is defending our other operational domains. Funny space is no longer the sanctuary available only to the government. Increasingly, as I discussed in the previous session, commercial space is taking the lead a lot of different areas, including R and D, A so called new space, so cyber security threat is even more demanding and even more challenging. Three US considers and federal access to and freedom to operate in space vital to advancing security, economic prosperity, prosperity and scientific knowledge of the country. That's making cyberspace an inseparable component. America's financial, social government and political life. We stood up US Space force ah, year ago or so as the newest military service is like the other services. Its mission is to organize, train and equip space forces in order to protect us and allied interest in space and to provide space capabilities to the joint force. Imagine combining that US space force with the U. S. Cyber Command to unify the direction of space and cyberspace operation strengthened U D capabilities and integrate and bolster d o d cyber experience. Now, of course, to enable all of this requires had trained and professional cadre of cyber security experts, combining a good mix of policy as well as high technical skill set much like we're seeing in stem, we need to attract more people to this growing field. Now the D. O. D. Is recognized the importance of the cybersecurity workforce, and we have implemented policies to encourage his growth Back in 2013 the deputy secretary of defense signed the D. O d cyberspace workforce strategy to create a comprehensive, well equipped cyber security team to respond to national security concerns. Now this strategy also created a program that encourages collaboration between the D. O. D and private sector employees. We call this the Cyber Information Technology Exchange program or site up. It's an exchange programs, which is very interesting, in which a private sector employees can naturally work for the D. O. D. In a cyber security position that spans across multiple mission critical areas are important to the d. O. D. A key responsibility of cybersecurity community is military leaders on the related threats and cyber security actions we need to have to defeat these threats. We talk about rapid that position, agile business processes and practices to speed up innovation. Likewise, cybersecurity must keep up with this challenge to cyber security. Needs to be right there with the challenges and changes, and this requires exceptional personnel. We need to attract talent investing the people now to grow a robust cybersecurity, workforce, streets, future. I look forward to the panel discussion, John. Thank you. >>Thank you so much bomb for those comments and you know, new challenges and new opportunities and new possibilities and free freedom Operating space. Critical. Thank you for those comments. Looking forward. Toa chatting further. Steve Jakes, executive director of N. S. S. A Europe opening statement. >>Thank you, John. And echoing bangs thanks to Cal Poly for pulling these this important event together and frankly, for allowing the National Security Space Association be a part of it. Likewise, we on behalf the association delighted and honored Thio be on this panel with President Armstrong along with my friend and colleague Bonneau Glue Mahad Something for you all to know about Bomb. He spent the 1st 20 years of his career in the Air Force doing space programs. He then went into industry for several years and then came back into government to serve. Very few people do that. So bang on behalf of the space community, we thank you for your long life long devotion to service to our nation. We really appreciate that and I also echo a bang shot out to that guy Bill Britain, who has been a long time co conspirator of ours for a long time and you're doing great work there in the cyber program at Cal Poly Bill, keep it up. But professor arms trying to keep a close eye on him. Uh, I would like to offer a little extra context to the great comments made by by President Armstrong and bahng. Uh, in our view, the timing of this conference really could not be any better. Um, we all recently reflected again on that tragic 9 11 surprise attack on our homeland. And it's an appropriate time, we think, to take pause while the percentage of you in the audience here weren't even born or babies then For the most of us, it still feels like yesterday. And moreover, a tragedy like 9 11 has taught us a lot to include to be more vigilant, always keep our collective eyes and ears open to include those quote eyes and ears from space, making sure nothing like this ever happens again. So this conference is a key aspect. Protecting our nation requires we work in a cybersecurity environment at all times. But, you know, the fascinating thing about space systems is we can't see him. No, sir, We see Space launches man there's nothing more invigorating than that. But after launch, they become invisible. So what are they really doing up there? What are they doing to enable our quality of life in the United States and in the world? Well, to illustrate, I'd like to paraphrase elements of an article in Forbes magazine by Bonds and my good friend Chuck Beans. Chuck. It's a space guy, actually had Bonds job a fuse in the Pentagon. He is now chairman and chief strategy officer at York Space Systems, and in his spare time he's chairman of the small satellites. Chuck speaks in words that everyone can understand. So I'd like to give you some of his words out of his article. Uh, they're afraid somewhat. So these are Chuck's words. Let's talk about average Joe and playing Jane. Before heading to the airport for a business trip to New York City, Joe checks the weather forecast informed by Noah's weather satellites to see what pack for the trip. He then calls an uber that space app. Everybody uses it matches riders with drivers via GPS to take into the airport, So Joe has lunch of the airport. Unbeknownst to him, his organic lunch is made with the help of precision farming made possible through optimized irrigation and fertilization, with remote spectral sensing coming from space and GPS on the plane, the pilot navigates around weather, aided by GPS and nose weather satellites. And Joe makes his meeting on time to join his New York colleagues in a video call with a key customer in Singapore made possible by telecommunication satellites. Around to his next meeting, Joe receives notice changing the location of the meeting to another to the other side of town. So he calmly tells Syria to adjust the destination, and his satellite guided Google maps redirects him to the new location. That evening, Joe watches the news broadcast via satellite. The report details a meeting among world leaders discussing the developing crisis in Syria. As it turns out, various forms of quote remotely sensed. Information collected from satellites indicate that yet another band, chemical weapon, may have been used on its own people. Before going to bed, Joe decides to call his parents and congratulate them for their wedding anniversary as they cruise across the Atlantic, made possible again by communications satellites and Joe's parents can enjoy the call without even wondering how it happened the next morning. Back home, Joe's wife, Jane, is involved in a car accident. Her vehicle skids off the road. She's knocked unconscious, but because of her satellite equipped on star system, the crash is detected immediately and first responders show up on the scene. In time, Joe receives the news books. An early trip home sends flowers to his wife as he orders another uber to the airport. Over that 24 hours, Joe and Jane used space system applications for nearly every part of their day. Imagine the consequences if at any point they were somehow denied these services, whether they be by natural causes or a foreign hostility. And each of these satellite applications used in this case were initially developed for military purposes and continue to be, but also have remarkable application on our way of life. Just many people just don't know that. So, ladies and gentlemen, now you know, thanks to chuck beans, well, the United States has a proud heritage being the world's leading space faring nation, dating back to the Eisenhower and Kennedy years. Today we have mature and robust systems operating from space, providing overhead reconnaissance to quote, wash and listen, provide missile warning, communications, positioning, navigation and timing from our GPS system. Much of what you heard in Lieutenant General J. T. Thompson earlier speech. These systems are not only integral to our national security, but also our also to our quality of life is Chuck told us. We simply no longer could live without these systems as a nation and for that matter, as a world. But over the years, adversary like adversaries like China, Russia and other countries have come to realize the value of space systems and are aggressively playing ketchup while also pursuing capabilities that will challenge our systems. As many of you know, in 2000 and seven, China demonstrated it's a set system by actually shooting down is one of its own satellites and has been aggressively developing counter space systems to disrupt hours. So in a heavily congested space environment, our systems are now being contested like never before and will continue to bay well as Bond mentioned, the United States has responded to these changing threats. In addition to adding ways to protect our system, the administration and in Congress recently created the United States Space Force and the operational you United States Space Command, the latter of which you heard President Armstrong and other Californians hope is going to be located. Vandenberg Air Force Base Combined with our intelligence community today, we have focused military and civilian leadership now in space. And that's a very, very good thing. Commence, really. On the industry side, we did create the National Security Space Association devoted solely to supporting the national security Space Enterprise. We're based here in the D C area, but we have arms and legs across the country, and we are loaded with extraordinary talent. In scores of Forman, former government executives, So S s a is joined at the hip with our government customers to serve and to support. We're busy with a multitude of activities underway ranging from a number of thought provoking policy. Papers are recurring space time Webcast supporting Congress's Space Power Caucus and other main serious efforts. Check us out at NSS. A space dot org's One of our strategic priorities in central to today's events is to actively promote and nurture the workforce development. Just like cow calling. We will work with our U. S. Government customers, industry leaders and academia to attract and recruit students to join the space world, whether in government or industry and two assistant mentoring and training as their careers. Progress on that point, we're delighted. Be delighted to be working with Cal Poly as we hopefully will undertake a new pilot program with him very soon. So students stay tuned something I can tell you Space is really cool. While our nation's satellite systems are technical and complex, our nation's government and industry work force is highly diverse, with a combination of engineers, physicists, method and mathematicians, but also with a large non technical expertise as well. Think about how government gets things thes systems designed, manufactured, launching into orbit and operating. They do this via contracts with our aerospace industry, requiring talents across the board from cost estimating cost analysis, budgeting, procurement, legal and many other support. Tasker Integral to the mission. Many thousands of people work in the space workforce tens of billions of dollars every year. This is really cool stuff, no matter what your education background, a great career to be part of. When summary as bang had mentioned Aziz, well, there is a great deal of exciting challenges ahead we will see a new renaissance in space in the years ahead, and in some cases it's already begun. Billionaires like Jeff Bezos, Elon Musk, Sir Richard Richard Branson are in the game, stimulating new ideas in business models, other private investors and start up companies. Space companies are now coming in from all angles. The exponential advancement of technology and microelectronics now allows the potential for a plethora of small SAT systems to possibly replace older satellites the size of a Greyhound bus. It's getting better by the day and central to this conference, cybersecurity is paramount to our nation's critical infrastructure in space. So once again, thanks very much, and I look forward to the further conversation. >>Steve, thank you very much. Space is cool. It's relevant. But it's important, as you pointed out, and you're awesome story about how it impacts our life every day. So I really appreciate that great story. I'm glad you took the time Thio share that you forgot the part about the drone coming over in the crime scene and, you know, mapping it out for you. But that would add that to the story later. Great stuff. My first question is let's get into the conversations because I think this is super important. President Armstrong like you to talk about some of the points that was teased out by Bang and Steve. One in particular is the comment around how military research was important in developing all these capabilities, which is impacting all of our lives. Through that story. It was the military research that has enabled a generation and generation of value for consumers. This is kind of this workforce conversation. There are opportunities now with with research and grants, and this is, ah, funding of innovation that it's highly accelerate. It's happening very quickly. Can you comment on how research and the partnerships to get that funding into the universities is critical? >>Yeah, I really appreciate that And appreciate the comments of my colleagues on it really boils down to me to partnerships, public private partnerships. You mentioned Northrop Grumman, but we have partnerships with Lockie Martin, Boeing, Raytheon Space six JPL, also member of organization called Business Higher Education Forum, which brings together university presidents and CEOs of companies. There's been focused on cybersecurity and data science, and I hope that we can spill into cybersecurity in space but those partnerships in the past have really brought a lot forward at Cal Poly Aziz mentioned we've been involved with Cube set. Uh, we've have some secure work and we want to plan to do more of that in the future. Uh, those partnerships are essential not only for getting the r and d done, but also the students, the faculty, whether masters or undergraduate, can be involved with that work. Uh, they get that real life experience, whether it's on campus or virtually now during Covic or at the location with the partner, whether it may be governmental or our industry. Uh, and then they're even better equipped, uh, to hit the ground running. And of course, we'd love to see even more of our students graduate with clearance so that they could do some of that a secure work as well. So these partnerships are absolutely critical, and it's also in the context of trying to bring the best and the brightest and all demographics of California and the US into this field, uh, to really be successful. So these partnerships are essential, and our goal is to grow them just like I know other colleagues and C. S u and the U C are planning to dio, >>you know, just as my age I've seen I grew up in the eighties, in college and during that systems generation and that the generation before me, they really kind of pioneered the space that spawned the computer revolution. I mean, you look at these key inflection points in our lives. They were really funded through these kinds of real deep research. Bond talk about that because, you know, we're living in an age of cloud. And Bezos was mentioned. Elon Musk. Sir Richard Branson. You got new ideas coming in from the outside. You have an accelerated clock now on terms of the innovation cycles, and so you got to react differently. You guys have programs to go outside >>of >>the Defense Department. How important is this? Because the workforce that air in schools and our folks re skilling are out there and you've been on both sides of the table. So share your thoughts. >>No, thanks, John. Thanks for the opportunity responded. And that's what you hit on the notes back in the eighties, R and D in space especially, was dominated by my government funding. Uh, contracts and so on. But things have changed. As Steve pointed out, A lot of these commercial entities funded by billionaires are coming out of the woodwork funding R and D. So they're taking the lead. So what we can do within the deal, the in government is truly take advantage of the work they've done on. Uh, since they're they're, you know, paving the way to new new approaches and new way of doing things. And I think we can We could certainly learn from that. And leverage off of that saves us money from an R and D standpoint while benefiting from from the product that they deliver, you know, within the O D Talking about workforce development Way have prioritized we have policies now to attract and retain talent. We need I I had the folks do some research and and looks like from a cybersecurity workforce standpoint. A recent study done, I think, last year in 2019 found that the cybersecurity workforce gap in the U. S. Is nearing half a million people, even though it is a growing industry. So the pipeline needs to be strengthened off getting people through, you know, starting young and through college, like assess a professor Armstrong indicated, because we're gonna need them to be in place. Uh, you know, in a period of about maybe a decade or so, Uh, on top of that, of course, is the continuing issue we have with the gap with with stamps students, we can't afford not to have expertise in place to support all the things we're doing within the with the not only deal with the but the commercial side as well. Thank you. >>How's the gap? Get? Get filled. I mean, this is the this is again. You got cybersecurity. I mean, with space. It's a whole another kind of surface area, if you will, in early surface area. But it is. It is an I o t. Device if you think about it. But it does have the same challenges. That's kind of current and and progressive with cybersecurity. Where's the gap Get filled, Steve Or President Armstrong? I mean, how do you solve the problem and address this gap in the workforce? What is some solutions and what approaches do we need to put in place? >>Steve, go ahead. I'll follow up. >>Okay. Thanks. I'll let you correct. May, uh, it's a really good question, and it's the way I would. The way I would approach it is to focus on it holistically and to acknowledge it up front. And it comes with our teaching, etcetera across the board and from from an industry perspective, I mean, we see it. We've gotta have secure systems with everything we do and promoting this and getting students at early ages and mentoring them and throwing internships at them. Eyes is so paramount to the whole the whole cycle, and and that's kind of and it really takes focused attention. And we continue to use the word focus from an NSS, a perspective. We know the challenges that are out there. There are such talented people in the workforce on the government side, but not nearly enough of them. And likewise on industry side. We could use Maura's well, but when you get down to it, you know we can connect dots. You know that the the aspect That's a Professor Armstrong talked about earlier toe where you continue to work partnerships as much as you possibly can. We hope to be a part of that. That network at that ecosystem the will of taking common objectives and working together to kind of make these things happen and to bring the power not just of one or two companies, but our our entire membership to help out >>President >>Trump. Yeah, I would. I would also add it again. It's back to partnerships that I talked about earlier. One of our partners is high schools and schools fortune Margaret Fortune, who worked in a couple of, uh, administrations in California across party lines and education. Their fifth graders all visit Cal Poly and visit our learned by doing lab and you, you've got to get students interested in stem at a early age. We also need the partnerships, the scholarships, the financial aid so the students can graduate with minimal to no debt to really hit the ground running. And that's exacerbated and really stress. Now, with this covert induced recession, California supports higher education at a higher rate than most states in the nation. But that is that has dropped this year or reasons. We all understand, uh, due to Kobe, and so our partnerships, our creativity on making sure that we help those that need the most help financially uh, that's really key, because the gaps air huge eyes. My colleagues indicated, you know, half of half a million jobs and you need to look at the the students that are in the pipeline. We've got to enhance that. Uh, it's the in the placement rates are amazing. Once the students get to a place like Cal Poly or some of our other amazing CSU and UC campuses, uh, placement rates are like 94%. >>Many of our >>engineers, they have jobs lined up a year before they graduate. So it's just gonna take key partnerships working together. Uh, and that continued partnership with government, local, of course, our state of CSU on partners like we have here today, both Stephen Bang So partnerships the thing >>e could add, you know, the collaboration with universities one that we, uh, put a lot of emphasis, and it may not be well known fact, but as an example of national security agencies, uh, National Centers of Academic Excellence in Cyber, the Fast works with over 270 colleges and universities across the United States to educate its 45 future cyber first responders as an example, so that Zatz vibrant and healthy and something that we ought Teoh Teik, banjo >>off. Well, I got the brain trust here on this topic. I want to get your thoughts on this one point. I'd like to define what is a public private partnership because the theme that's coming out of the symposium is the script has been flipped. It's a modern error. Things air accelerated get you got security. So you get all these things kind of happen is a modern approach and you're seeing a digital transformation play out all over the world in business. Andi in the public sector. So >>what is what >>is a modern public private partnership? What does it look like today? Because people are learning differently, Covert has pointed out, which was that we're seeing right now. How people the progressions of knowledge and learning truth. It's all changing. How do you guys view the modern version of public private partnership and some some examples and improve points? Can you can you guys share that? We'll start with the Professor Armstrong. >>Yeah. A zai indicated earlier. We've had on guy could give other examples, but Northup Grumman, uh, they helped us with cyber lab. Many years ago. That is maintained, uh, directly the software, the connection outside its its own unit so that students can learn the hack, they can learn to penetrate defenses, and I know that that has already had some considerations of space. But that's a benefit to both parties. So a good public private partnership has benefits to both entities. Uh, in the common factor for universities with a lot of these partnerships is the is the talent, the talent that is, that is needed, what we've been working on for years of the, you know, that undergraduate or master's or PhD programs. But now it's also spilling into Skilling and re Skilling. As you know, Jobs. Uh, you know, folks were in jobs today that didn't exist two years, three years, five years ago. But it also spills into other aspects that can expand even mawr. We're very fortunate. We have land, there's opportunities. We have one tech part project. We're expanding our tech park. I think we'll see opportunities for that, and it'll it'll be adjusted thio, due to the virtual world that we're all learning more and more about it, which we were in before Cove it. But I also think that that person to person is going to be important. Um, I wanna make sure that I'm driving across the bridge. Or or that that satellites being launched by the engineer that's had at least some in person training, uh, to do that and that experience, especially as a first time freshman coming on a campus, getting that experience expanding and as adult. And we're gonna need those public private partnerships in order to continue to fund those at a level that is at the excellence we need for these stem and engineering fields. >>It's interesting People in technology can work together in these partnerships in a new way. Bank Steve Reaction Thio the modern version of what a public, successful private partnership looks like. >>If I could jump in John, I think, you know, historically, Dodi's has have had, ah, high bar thio, uh, to overcome, if you will, in terms of getting rapid pulling in your company. This is the fault, if you will and not rely heavily in are the usual suspects of vendors and like and I think the deal is done a good job over the last couple of years off trying to reduce the burden on working with us. You know, the Air Force. I think they're pioneering this idea around pitch days where companies come in, do a two hour pitch and immediately notified of a wooden award without having to wait a long time. Thio get feedback on on the quality of the product and so on. So I think we're trying to do our best. Thio strengthen that partnership with companies outside the main group of people that we typically use. >>Steve, any reaction? Comment to add? >>Yeah, I would add a couple of these air. Very excellent thoughts. Uh, it zits about taking a little gamble by coming out of your comfort zone. You know, the world that Bond and Bond lives in and I used to live in in the past has been quite structured. It's really about we know what the threat is. We need to go fix it, will design it says we go make it happen, we'll fly it. Um, life is so much more complicated than that. And so it's it's really to me. I mean, you take you take an example of the pitch days of bond talks about I think I think taking a gamble by attempting to just do a lot of pilot programs, uh, work the trust factor between government folks and the industry folks in academia. Because we are all in this together in a lot of ways, for example. I mean, we just sent the paper to the White House of their requests about, you know, what would we do from a workforce development perspective? And we hope Thio embellish on this over time once the the initiative matures. But we have a piece of it, for example, is the thing we call clear for success getting back Thio Uh, President Armstrong's comments at the collegiate level. You know, high, high, high quality folks are in high demand. So why don't we put together a program they grabbed kids in their their underclass years identifies folks that are interested in doing something like this. Get them scholarships. Um, um, I have a job waiting for them that their contract ID for before they graduate, and when they graduate, they walk with S C I clearance. We believe that could be done so, and that's an example of ways in which the public private partnerships can happen to where you now have a talented kid ready to go on Day one. We think those kind of things can happen. It just gets back down to being focused on specific initiatives, give them giving them a chance and run as many pilot programs as you can like these days. >>That's a great point, E. President. >>I just want to jump in and echo both the bank and Steve's comments. But Steve, that you know your point of, you know, our graduates. We consider them ready Day one. Well, they need to be ready Day one and ready to go secure. We totally support that and and love to follow up offline with you on that. That's that's exciting, uh, and needed very much needed mawr of it. Some of it's happening, but way certainly have been thinking a lot about that and making some plans, >>and that's a great example of good Segway. My next question. This kind of reimagining sees work flows, eyes kind of breaking down the old the old way and bringing in kind of a new way accelerated all kind of new things. There are creative ways to address this workforce issue, and this is the next topic. How can we employ new creative solutions? Because, let's face it, you know, it's not the days of get your engineering degree and and go interview for a job and then get slotted in and get the intern. You know the programs you get you particularly through the system. This is this is multiple disciplines. Cybersecurity points at that. You could be smart and math and have, ah, degree in anthropology and even the best cyber talents on the planet. So this is a new new world. What are some creative approaches that >>you know, we're >>in the workforce >>is quite good, John. One of the things I think that za challenge to us is you know, we got somehow we got me working for with the government, sexy, right? The part of the challenge we have is attracting the right right level of skill sets and personnel. But, you know, we're competing oftentimes with the commercial side, the gaming industry as examples of a big deal. And those are the same talents. We need to support a lot of programs we have in the U. D. So somehow we have to do a better job to Steve's point off, making the work within the U. D within the government something that they would be interested early on. So I tracked him early. I kind of talked about Cal Poly's, uh, challenge program that they were gonna have in June inviting high school kid. We're excited about the whole idea of space and cyber security, and so on those air something. So I think we have to do it. Continue to do what were the course the next several years. >>Awesome. Any other creative approaches that you guys see working or might be on idea, or just a kind of stoked the ideation out their internship. So obviously internships are known, but like there's gotta be new ways. >>I think you can take what Steve was talking about earlier getting students in high school, uh, and aligning them sometimes. Uh, that intern first internship, not just between the freshman sophomore year, but before they inter cal poly per se. And they're they're involved s So I think that's, uh, absolutely key. Getting them involved many other ways. Um, we have an example of of up Skilling a redeveloped work redevelopment here in the Central Coast. PG and e Diablo nuclear plant as going to decommission in around 2020 24. And so we have a ongoing partnership toe work on reposition those employees for for the future. So that's, you know, engineering and beyond. Uh, but think about that just in the manner that you were talking about. So the up skilling and re Skilling uh, on I think that's where you know, we were talking about that Purdue University. Other California universities have been dealing with online programs before cove it and now with co vid uh, so many more faculty or were pushed into that area. There's going to be much more going and talk about workforce development and up Skilling and Re Skilling The amount of training and education of our faculty across the country, uh, in in virtual, uh, and delivery has been huge. So there's always a silver linings in the cloud. >>I want to get your guys thoughts on one final question as we in the in the segment. And we've seen on the commercial side with cloud computing on these highly accelerated environments where you know, SAS business model subscription. That's on the business side. But >>one of The >>things that's clear in this trend is technology, and people work together and technology augments the people components. So I'd love to get your thoughts as we look at the world now we're living in co vid um, Cal Poly. You guys have remote learning Right now. It's a infancy. It's a whole new disruption, if you will, but also an opportunity to enable new ways to collaborate, Right? So if you look at people and technology, can you guys share your view and vision on how communities can be developed? How these digital technologies and people can work together faster to get to the truth or make a discovery higher to build the workforce? These air opportunities? How do you guys view this new digital transformation? >>Well, I think there's there's a huge opportunities and just what we're doing with this symposium. We're filming this on one day, and it's going to stream live, and then the three of us, the four of us, can participate and chat with participants while it's going on. That's amazing. And I appreciate you, John, you bringing that to this this symposium, I think there's more and more that we can do from a Cal poly perspective with our pedagogy. So you know, linked to learn by doing in person will always be important to us. But we see virtual. We see partnerships like this can expand and enhance our ability and minimize the in person time, decrease the time to degree enhanced graduation rate, eliminate opportunity gaps or students that don't have the same advantages. S so I think the technological aspect of this is tremendous. Then on the up Skilling and Re Skilling, where employees air all over, they can be reached virtually then maybe they come to a location or really advanced technology allows them to get hands on virtually, or they come to that location and get it in a hybrid format. Eso I'm I'm very excited about the future and what we can do, and it's gonna be different with every university with every partnership. It's one. Size does not fit all. >>It's so many possibilities. Bond. I could almost imagine a social network that has a verified, you know, secure clearance. I can jump in, have a little cloak of secrecy and collaborate with the d o. D. Possibly in the future. But >>these are the >>kind of kind of crazy ideas that are needed. Are your thoughts on this whole digital transformation cross policy? >>I think technology is gonna be revolutionary here, John. You know, we're focusing lately on what we call digital engineering to quicken the pace off, delivering capability to warfighter. As an example, I think a I machine language all that's gonna have a major play and how we operate in the future. We're embracing five G technologies writing ability Thio zero latency or I o t More automation off the supply chain. That sort of thing, I think, uh, the future ahead of us is is very encouraging. Thing is gonna do a lot for for national defense on certainly the security of the country. >>Steve, your final thoughts. Space systems are systems, and they're connected to other systems that are connected to people. Your thoughts on this digital transformation opportunity >>Such a great question in such a fun, great challenge ahead of us. Um echoing are my colleague's sentiments. I would add to it. You know, a lot of this has I think we should do some focusing on campaigning so that people can feel comfortable to include the Congress to do things a little bit differently. Um, you know, we're not attuned to doing things fast. Uh, but the dramatic You know, the way technology is just going like crazy right now. I think it ties back Thio hoping Thio, convince some of our senior leaders on what I call both sides of the Potomac River that it's worth taking these gamble. We do need to take some of these things very way. And I'm very confident, confident and excited and comfortable. They're just gonna be a great time ahead and all for the better. >>You know, e talk about D. C. Because I'm not a lawyer, and I'm not a political person, but I always say less lawyers, more techies in Congress and Senate. So I was getting job when I say that. Sorry. Presidential. Go ahead. >>Yeah, I know. Just one other point. Uh, and and Steve's alluded to this in bonded as well. I mean, we've got to be less risk averse in these partnerships. That doesn't mean reckless, but we have to be less risk averse. And I would also I have a zoo. You talk about technology. I have to reflect on something that happened in, uh, you both talked a bit about Bill Britton and his impact on Cal Poly and what we're doing. But we were faced a few years ago of replacing a traditional data a data warehouse, data storage data center, and we partner with a W S. And thank goodness we had that in progress on it enhanced our bandwidth on our campus before Cove. It hit on with this partnership with the digital transformation hub. So there is a great example where, uh, we we had that going. That's not something we could have started. Oh, covitz hit. Let's flip that switch. And so we have to be proactive on. We also have thio not be risk averse and do some things differently. Eyes that that is really salvage the experience for for students. Right now, as things are flowing, well, we only have about 12% of our courses in person. Uh, those essential courses, uh, and just grateful for those partnerships that have talked about today. >>Yeah, and it's a shining example of how being agile, continuous operations, these air themes that expand into space and the next workforce needs to be built. Gentlemen, thank you. very much for sharing your insights. I know. Bang, You're gonna go into the defense side of space and your other sessions. Thank you, gentlemen, for your time for great session. Appreciate it. >>Thank you. Thank you. >>Thank you. >>Thank you. Thank you. Thank you all. >>I'm John Furry with the Cube here in Palo Alto, California Covering and hosting with Cal Poly The Space and Cybersecurity Symposium 2020. Thanks for watching.

>> Announcer: From around the globe, it's The Cube, covering Space and Cybersecurity Symposium 2020, hosted by Cal Poly. >> Everyone, welcome to this special virtual conference, the Space and Cybersecurity Symposium 2020 put on by Cal Poly with support from The Cube. I'm John Furey, your host and master of ceremony's got a great topic today, and this session is really the intersection of space and cybersecurity. This topic, and this conversation is a cybersecurity workforce development through public and private partnerships. And we've got a great lineup, we've Jeff Armstrong is the president of California Polytechnic State University, also known as Cal Poly. Jeffrey, thanks for jumping on and Bong Gumahad. The second, Director of C4ISR Division, and he's joining us from the Office of the Under Secretary of Defense for the acquisition and sustainment of Department of Defense, DOD, and of course Steve Jacques is Executive Director, founder National Security Space Association, and managing partner at Velos. Gentlemen, thank you for joining me for this session, we've got an hour of conversation, thanks for coming on. >> Thank you. >> So we've got a virtual event here, we've got an hour to have a great conversation, I'd love for you guys to do an opening statement on how you see the development through public and private partnerships around cybersecurity and space, Jeff, we'll start with you. >> Well, thanks very much, John, it's great to be on with all of you. On behalf of Cal Poly, welcome everyone. Educating the workforce of tomorrow is our mission at Cal Poly, whether that means traditional undergraduates, masters students, or increasingly, mid-career professionals looking to upskill or re-skill. Our signature pedagogy is learn by doing, which means that our graduates arrive at employers, ready day one with practical skills and experience. We have long thought of ourselves as lucky to be on California's beautiful central coast, but in recent years, as we've developed closer relationships with Vandenberg Air Force Base, hopefully the future permanent headquarters of the United States Space Command with Vandenberg and other regional partners, We have discovered that our location is even more advantageous than we thought. We're just 50 miles away from Vandenberg, a little closer than UC Santa Barbara and the base represents the Southern border of what we have come to think of as the central coast region. Cal Poly and Vandenberg Air Force Base have partnered to support regional economic development, to encourage the development of a commercial space port, to advocate for the space command headquarters coming to Vandenberg and other ventures. These partnerships have been possible because both parties stand to benefit. Vandenberg, by securing new streams of revenue, workforce, and local supply chain and Cal Poly by helping to grow local jobs for graduates, internship opportunities for students and research and entrepreneurship opportunities for faculty and staff. Crucially, what's good for Vandenberg Air Force Base and for Cal Poly is also good for the central coast and the U.S., creating new head of household jobs, infrastructure, and opportunity. Our goal is that these new jobs bring more diversity and sustainability for the region. This regional economic development has taken on a life of its own, spawning a new nonprofit called REACH which coordinates development efforts from Vandenberg Air Force Base in the South to Camp Roberts in the North. Another factor that has facilitated our relationship with Vandenberg Air Force Base is that we have some of the same friends. For example, Northrop Grumman has as long been an important defense contractor and an important partner to Cal Poly, funding scholarships in facilities that have allowed us to stay current with technology in it to attract highly qualified students for whom Cal Poly's costs would otherwise be prohibitive. For almost 20 years, Northrop Grumman has funded scholarships for Cal Poly students. This year, they're funding 64 scholarships, some directly in our College of Engineering and most through our Cal Poly Scholars Program. Cal Poly scholars support both incoming freshmen and transfer students. These are especially important, 'cause it allows us to provide additional support and opportunities to a group of students who are mostly first generation, low income and underrepresented, and who otherwise might not choose to attend Cal Poly. They also allow us to recruit from partner high schools with large populations of underrepresented minority students, including the Fortune High School in Elk Grove, which we developed a deep and lasting connection. We know that the best work is done by balanced teams that include multiple and diverse perspectives. These scholarships help us achieve that goal and I'm sure you know Northrop Grumman was recently awarded a very large contract to modernize the U.S. ICBM armory with some of the work being done at Vandenberg Air Force Base, thus supporting the local economy and protecting... Protecting our efforts in space requires partnerships in the digital realm. Cal Poly has partnered with many private companies such as AWS. Our partnerships with Amazon Web Services has enabled us to train our students with next generation cloud engineering skills, in part, through our jointly created digital transformation hub. Another partnership example is among Cal Poly's California Cyber Security Institute College of Engineering and the California National Guard. This partnership is focused on preparing a cyber-ready workforce, by providing faculty and students with a hands on research and learning environment side by side with military law enforcement professionals and cyber experts. We also have a long standing partnership with PG&E most recently focused on workforce development and redevelopment. Many of our graduates do indeed go on to careers in aerospace and defense industry. As a rough approximation, more than 4,500 Cal Poly graduates list aerospace or defense as their employment sector on LinkedIn. And it's not just our engineers in computer sciences. When I was speaking to our fellow panelists not too long ago, speaking to Bong, we learned that Rachel Sims, one of our liberal arts majors is working in his office, so shout out to you, Rachel. And then finally, of course, some of our graduates soar to extraordinary heights, such as Commander Victor Glover, who will be heading to the International Space Station later this year. As I close, all of which is to say that we're deeply committed to workforce development and redevelopment, that we understand the value of public-private partnerships, and that we're eager to find new ways in which to benefit everyone from this further cooperation. So we're committed to the region, the state and the nation, in our past efforts in space, cyber security and links to our partners at, as I indicated, aerospace industry and governmental partners provides a unique position for us to move forward in the interface of space and cyber security. Thank you so much, John. >> President Armstrong, thank you very much for the comments and congratulations to Cal Poly for being on the forefront of innovation and really taking a unique, progressive view and want to tip a hat to you guys over there, thank you very much for those comments, appreciate it. Bong, Department of Defense. Exciting, you've got to defend the nation, space is global, your opening statement. >> Yes, sir, thanks John, appreciate that. Thank you everybody, I'm honored to be in this panel along with Preston Armstrong of Cal Poly and my longtime friend and colleague Steve Jacques of the National Security Space Association to discuss a very important topic of a cybersecurity workforce development as President Armstrong alluded to. I'll tell you, both of these organizations, Cal Poly and the NSSA have done and continue to do an exceptional job at finding talent, recruiting them and training current and future leaders and technical professionals that we vitally need for our nation's growing space programs, as well as our collective national security. Earlier today, during session three, I, along with my colleague, Chris Samson discussed space cyber security and how the space domain is changing the landscape of future conflicts. I discussed the rapid emergence of commercial space with the proliferation of hundreds, if not thousands of satellites, providing a variety of services including communications, allowing for global internet connectivity, as one example. Within DOD, we continued to look at how we can leverage this opportunity. I'll tell you, one of the enabling technologies, is the use of small satellites, which are inherently cheaper and perhaps more flexible than the traditional bigger systems that we have historically used and employed for DOD. Certainly not lost on me is the fact that Cal Poly pioneered CubeSats 28, 27 years ago, and they set a standard for the use of these systems today. So they saw the value and benefit gained way ahead of everybody else it seems. And Cal Poly's focus on training and education is commendable. I'm especially impressed by the efforts of another of Steven's colleague, the current CIO, Mr. Bill Britton, with his high energy push to attract the next generation of innovators. Earlier this year, I had planned on participating in this year's cyber innovation challenge in June, Oops, Cal Poly hosts California middle, and high school students, and challenge them with situations to test their cyber knowledge. I tell you, I wish I had that kind of opportunity when I was a kid, unfortunately, the pandemic changed the plan, but I truly look forward to future events such as these, to participate in. Now, I want to recognize my good friend, Steve Jacques, whom I've known for perhaps too long of a time here, over two decades or so, who was an acknowledged space expert and personally I've truly applaud him for having the foresight a few years back to form the National Security Space Association to help the entire space enterprise navigate through not only technology, but policy issues and challenges and paved the way for operationalizing space. Space, it certainly was fortifying domain, it's not a secret anymore, and while it is a unique area, it shares a lot of common traits with the other domains, such as land, air, and sea, obviously all are strategically important to the defense of the United States. In conflict, they will all be contested and therefore they all need to be defended. One domain alone will not win future conflicts, and in a joint operation, we must succeed in all. So defending space is critical, as critical as to defending our other operational domains. Funny, space is the only sanctuary available only to the government. Increasingly as I discussed in a previous session, commercial space is taking the lead in a lot of different areas, including R&D, the so-called new space. So cybersecurity threat is even more demanding and even more challenging. The U.S. considers and futhered access to and freedom to operate in space, vital to advancing security, economic prosperity and scientific knowledge of the country, thus making cyberspace an inseparable component of America's financial, social government and political life. We stood up US Space Force a year ago or so as the newest military service. Like the other services, its mission is to organize, train and equip space forces in order to protect U.S. and allied interest in space and to provide spacecape builders who joined force. Imagine combining that U.S. Space Force with the U.S. Cyber Command to unify the direction of the space and cyberspace operation, strengthen DOD capabilities and integrate and bolster a DOD cyber experience. Now, of course, to enable all of this requires a trained and professional cadre of cyber security experts, combining a good mix of policy, as well as a high technical skill set. Much like we're seeing in STEM, we need to attract more people to this growing field. Now, the DOD has recognized the importance to the cybersecurity workforce, and we have implemented policies to encourage its growth. Back in 2013, the Deputy Secretary of Defense signed a DOD Cyberspace Workforce Strategy, to create a comprehensive, well-equipped cyber security team to respond to national security concerns. Now, this strategy also created a program that encourages collaboration between the DOD and private sector employees. We call this the Cyber Information Technology Exchange program, or CITE that it's an exchange program, which is very interesting in which a private sector employee can naturally work for the DOD in a cyber security position that spans across multiple mission critical areas, important to the DOD. A key responsibility of the cyber security community is military leaders, unrelated threats, and the cyber security actions we need to have to defeat these threats. We talked about rapid acquisition, agile business processes and practices to speed up innovation, likewise, cyber security must keep up with this challenge. So cyber security needs to be right there with the challenges and changes, and this requires exceptional personnel. We need to attract talent, invest in the people now to grow a robust cybersecurity workforce for the future. I look forward to the panel discussion, John, thank you. >> Thank you so much, Bob for those comments and, you know, new challenges or new opportunities and new possibilities and freedom to operate in space is critical, thank you for those comments, looking forward to chatting further. Steve Jacques, Executive Director of NSSA, you're up, opening statement. >> Thank you, John and echoing Bongs, thanks to Cal Poly for pulling this important event together and frankly, for allowing the National Security Space Association be a part of it. Likewise, on behalf of the association, I'm delighted and honored to be on this panel of President Armstrong, along with my friend and colleague, Bong Gumahad. Something for you all to know about Bong, he spent the first 20 years of his career in the Air Force doing space programs. He then went into industry for several years and then came back into government to serve, very few people do that. So Bong, on behalf of the space community, we thank you for your lifelong devotion to service to our nation, we really appreciate that. And I also echo a Bong shout out to that guy, Bill Britton. who's been a long time co-conspirator of ours for a long time, and you're doing great work there in the cyber program at Cal Poly, Bill, keep it up. But Professor Armstrong, keep a close eye on him. (laughter) I would like to offer a little extra context to the great comments made by President Armstrong and Bong. And in our view, the timing of this conference really could not be any better. We all recently reflected again on that tragic 9/11 surprise attack on our homeland and it's an appropriate time we think to take pause. While a percentage of you in the audience here weren't even born or were babies then, for the most of us, it still feels like yesterday. And moreover, a tragedy like 9/11 has taught us a lot to include, to be more vigilant, always keep our collective eyes and ears open, to include those "eyes and ears from space," making sure nothing like this ever happens again. So this conference is a key aspect, protecting our nation requires we work in a cyber secure environment at all times. But you know, the fascinating thing about space systems is we can't see 'em. Now sure, we see space launches, man, there's nothing more invigorating than that. But after launch they become invisible, so what are they really doing up there? What are they doing to enable our quality of life in the United States and in the world? Well to illustrate, I'd like to paraphrase elements of an article in Forbes magazine, by Bongs and my good friend, Chuck Beames, Chuck is a space guy, actually had Bongs job a few years in the Pentagon. He's now Chairman and Chief Strategy Officer at York Space Systems and in his spare time, he's Chairman of the Small Satellites. Chuck speaks in words that everyone can understand, so I'd like to give you some of his words out of his article, paraphrase somewhat, so these are Chuck's words. "Let's talk about average Joe and plain Jane. "Before heading to the airport for a business trip "to New York city, Joe checks the weather forecast, "informed by NOAA's weather satellites, "to see what to pack for the trip. "He then calls an Uber, that space app everybody uses, "it matches riders with drivers via GPS, "to take him to the airport. "So Joe has launched in the airport, "unbeknownst to him, his organic lunch is made "with the help of precision farming "made possible to optimize the irrigation and fertilization "with remote spectral sensing coming from space and GPS. "On the plane, the pilot navigates around weather, "aided by GPS and NOAA's weather satellites "and Joe makes his meeting on time "to join his New York colleagues in a video call "with a key customer in Singapore, "made possible by telecommunication satellites. "En route to his next meeting, "Joe receives notice changing the location of the meeting "to the other side of town. "So he calmly tells Siri to adjust the destination "and his satellite-guided Google maps redirect him "to the new location. "That evening, Joe watches the news broadcast via satellite, "report details of meeting among world leaders, "discussing the developing crisis in Syria. "As it turns out various forms of "'remotely sensed information' collected from satellites "indicate that yet another banned chemical weapon "may have been used on its own people. "Before going to bed, Joe decides to call his parents "and congratulate them for their wedding anniversary "as they cruise across the Atlantic, "made possible again by communication satellites "and Joe's parents can enjoy the call "without even wondering how it happened. "The next morning back home, "Joe's wife, Jane is involved in a car accident. "Her vehicle skids off the road, she's knocked unconscious, "but because of her satellite equipped OnStar system, "the crash is detected immediately, "and first responders show up on the scene in time. "Joe receives the news, books an early trip home, "sends flowers to his wife "as he orders another Uber to the airport. "Over that 24 hours, "Joe and Jane used space system applications "for nearly every part of their day. "Imagine the consequences if at any point "they were somehow denied these services, "whether they be by natural causes or a foreign hostility. "In each of these satellite applications used in this case, "were initially developed for military purposes "and continued to be, but also have remarkable application "on our way of life, just many people just don't know that." So ladies and gentlemen, now you know, thanks to Chuck Beames. Well, the United States has a proud heritage of being the world's leading space-faring nation. Dating back to the Eisenhower and Kennedy years, today, we have mature and robust systems operating from space, providing overhead reconnaissance to "watch and listen," provide missile warning, communications, positioning, navigation, and timing from our GPS system, much of which you heard in Lieutenant General JT Thomson's earlier speech. These systems are not only integral to our national security, but also to our quality of life. As Chuck told us, we simply no longer can live without these systems as a nation and for that matter, as a world. But over the years, adversaries like China, Russia and other countries have come to realize the value of space systems and are aggressively playing catch up while also pursuing capabilities that will challenge our systems. As many of you know, in 2007, China demonstrated its ASAT system by actually shooting down one of its own satellites and has been aggressively developing counterspace systems to disrupt ours. So in a heavily congested space environment, our systems are now being contested like never before and will continue to be. Well, as a Bong mentioned, the United States have responded to these changing threats. In addition to adding ways to protect our system, the administration and the Congress recently created the United States Space Force and the operational United States Space Command, the latter of which you heard President Armstrong and other Californians hope is going to be located at Vandenberg Air Force Base. Combined with our intelligence community, today we have focused military and civilian leadership now in space, and that's a very, very good thing. Commensurately on the industry side, we did create the National Security Space Association, devoted solely to supporting the National Security Space Enterprise. We're based here in the DC area, but we have arms and legs across the country and we are loaded with extraordinary talent in scores of former government executives. So NSSA is joined at the hip with our government customers to serve and to support. We're busy with a multitude of activities underway, ranging from a number of thought-provoking policy papers, our recurring spacetime webcasts, supporting Congress's space power caucus, and other main serious efforts. Check us out at nssaspace.org. One of our strategic priorities and central to today's events is to actively promote and nurture the workforce development, just like Cal-Poly. We will work with our U.S. government customers, industry leaders, and academia to attract and recruit students to join the space world, whether in government or industry, and to assist in mentoring and training as their careers progress. On that point, we're delighted to be working with Cal Poly as we hopefully will undertake a new pilot program with them very soon. So students stay tuned, something I can tell you, space is really cool. While our nation's satellite systems are technical and complex, our nation's government and industry workforce is highly diverse, with a combination of engineers, physicists and mathematicians, but also with a large non-technical expertise as well. Think about how government gets these systems designed, manufactured, launching into orbit and operating. They do this via contracts with our aerospace industry, requiring talents across the board, from cost estimating, cost analysis, budgeting, procurement, legal, and many other support tasks that are integral to the mission. Many thousands of people work in the space workforce, tens of billions of dollars every year. This is really cool stuff and no matter what your education background, a great career to be part of. In summary, as Bong had mentioned as well, there's a great deal of exciting challenges ahead. We will see a new renaissance in space in the years ahead and in some cases it's already begun. Billionaires like Jeff Bezos, Elon Musk, Sir Richard Branson, are in the game, stimulating new ideas and business models. Other private investors and startup companies, space companies are now coming in from all angles. The exponential advancement of technology and micro electronics now allows a potential for a plethora of small sat systems to possibly replace older satellites, the size of a Greyhound bus. It's getting better by the day and central to this conference, cybersecurity is paramount to our nation's critical infrastructure in space. So once again, thanks very much and I look forward to the further conversation. >> Steve, thank you very much. Space is cool, it's relevant, but it's important as you pointed out in your awesome story about how it impacts our life every day so I really appreciate that great story I'm glad you took the time to share that. You forgot the part about the drone coming over in the crime scene and, you know, mapping it out for you, but we'll add that to the story later, great stuff. My first question is, let's get into the conversations, because I think this is super important. President Armstrong, I'd like you to talk about some of the points that was teased out by Bong and Steve. One in particular is the comment around how military research was important in developing all these capabilities, which is impacting all of our lives through that story. It was the military research that has enabled a generation and generation of value for consumers. This is kind of this workforce conversation, there are opportunities now with research and grants, and this is a funding of innovation that is highly accelerated, it's happening very quickly. Can you comment on how research and the partnerships to get that funding into the universities is critical? >> Yeah, I really appreciate that and appreciate the comments of my colleagues. And it really boils down to me to partnerships, public-private partnerships, you have mentioned Northrop Grumman, but we have partnerships with Lockheed Martin, Boeing, Raytheon, Space X, JPL, also member of an organization called Business Higher Education Forum, which brings together university presidents and CEOs of companies. There's been focused on cybersecurity and data science and I hope that we can spill into cybersecurity and space. But those partnerships in the past have really brought a lot forward. At Cal Poly, as mentioned, we've been involved with CubeSat, we've have some secure work, and we want to plan to do more of that in the future. Those partnerships are essential, not only for getting the R&D done, but also the students, the faculty, whether they're master's or undergraduate can be involved with that work, they get that real life experience, whether it's on campus or virtually now during COVID or at the location with the partner, whether it may be governmental or industry, and then they're even better equipped to hit the ground running. And of course we'd love to see more of our students graduate with clearance so that they could do some of that secure work as well. So these partnerships are absolutely critical and it's also in the context of trying to bring the best and the brightest in all demographics of California and the U.S. into this field, to really be successful. So these partnerships are essential and our goal is to grow them just like I know our other colleagues in the CSU and the UC are planning to do. >> You know, just as my age I've seen, I grew up in the eighties and in college and they're in that system's generation and the generation before me, they really kind of pioneered the space that spawned the computer revolution. I mean, you look at these key inflection points in our lives, they were really funded through these kinds of real deep research. Bong, talk about that because, you know, we're living in an age of cloud and Bezos was mentioned, Elon Musk, Sir Richard Branson, you got new ideas coming in from the outside, you have an accelerated clock now in terms of the innovation cycles and so you got to react differently, you guys have programs to go outside of the defense department, how important is this because the workforce that are in schools and/or folks re-skilling are out there and you've been on both sides of the table, so share your thoughts. >> No, thanks Johnny, thanks for the opportunity to respond to, and that's what, you know, you hit on the nose back in the 80's, R&D and space especially was dominated by government funding, contracts and so on, but things have changed as Steve pointed out, allow these commercial entities funded by billionaires are coming out of the woodwork, funding R&D so they're taking the lead, so what we can do within the DOD in government is truly take advantage of the work they've done. And since they're, you know, paving the way to new approaches and new way of doing things and I think we can certainly learn from that and leverage off of that, saves us money from an R&D standpoint, while benefiting from the product that they deliver. You know, within DOD, talking about workforce development, you know, we have prioritized and we have policies now to attract and retain the talent we need. I had the folks do some research and it looks like from a cybersecurity or workforce standpoint, a recent study done, I think last year in 2019, found that the cyber security workforce gap in U.S. is nearing half a million people, even though it is a growing industry. So the pipeline needs to be strengthened, getting people through, you know, starting young and through college, like Professor Armstrong indicated because we're going to need them to be in place, you know, in a period of about maybe a decade or so. On top of that, of course, is the continuing issue we have with the gap with STEM students. We can't afford not have expertise in place to support all the things we're doing within DoD, not only DoD but the commercial side as well, thank you. >> How's the gap get filled, I mean, this is, again, you've got cybersecurity, I mean, with space it's a whole other kind of surface area if you will, it's not really surface area, but it is an IOT device if you think about it, but it does have the same challenges, that's kind of current and progressive with cybersecurity. Where's the gap get filled, Steve or President Armstrong, I mean, how do you solve the problem and address this gap in the workforce? What are some solutions and what approaches do we need to put in place? >> Steve, go ahead., I'll follow up. >> Okay, thanks, I'll let you correct me. (laughter) It's a really good question, and the way I would approach it is to focus on it holistically and to acknowledge it upfront and it comes with our teaching, et cetera, across the board. And from an industry perspective, I mean, we see it, we've got to have secure systems in everything we do, and promoting this and getting students at early ages and mentoring them and throwing internships at them is so paramount to the whole cycle. And that's kind of, it really takes a focused attention and we continue to use the word focus from an NSSA perspective. We know the challenges that are out there. There are such talented people in the workforce, on the government side, but not nearly enough of them and likewise on the industry side, we could use more as well, but when you get down to it, you know, we can connect dots, you know, the aspects that Professor Armstrong talked about earlier to where you continue to work partnerships as much as you possibly can. We hope to be a part of that network, that ecosystem if you will, of taking common objectives and working together to kind of make these things happen and to bring the power, not just of one or two companies, but of our entire membership thereabout. >> President Armstrong-- >> Yeah, I would also add it again, it's back to the partnerships that I talked about earlier, one of our partners is high schools and schools Fortune, Margaret Fortune, who worked in a couple of administrations in California across party lines and education, their fifth graders all visit Cal Poly, and visit our learned-by-doing lab. And you've got to get students interested in STEM at an early age. We also need the partnerships, the scholarships, the financial aid, so the students can graduate with minimal to no debt to really hit the ground running and that's exacerbated and really stress now with this COVID induced recession. California supports higher education at a higher rate than most states in the nation, but that has brought this year for reasons all understand due to COVID. And so our partnerships, our creativity, and making sure that we help those that need the most help financially, that's really key because the gaps are huge. As my colleagues indicated, you know, half a million jobs and I need you to look at the students that are in the pipeline, we've got to enhance that. And the placement rates are amazing once the students get to a place like Cal Poly or some of our other amazing CSU and UC campuses, placement rates are like 94%. Many of our engineers, they have jobs lined up a year before they graduate. So it's just going to take a key partnerships working together and that continued partnership with government local, of course, our state, the CSU, and partners like we have here today, both Steve and Bong so partnerships is the thing. >> You know, that's a great point-- >> I could add, >> Okay go ahead. >> All right, you know, the collaboration with universities is one that we put on lot of emphasis here, and it may not be well known fact, but just an example of national security, the AUC is a national centers of academic excellence in cyber defense works with over 270 colleges and universities across the United States to educate and certify future cyber first responders as an example. So that's vibrant and healthy and something that we ought to take advantage of. >> Well, I got the brain trust here on this topic. I want to get your thoughts on this one point, 'cause I'd like to define, you know, what is a public-private partnership because the theme that's coming out of the symposium is the script has been flipped, it's a modern era, things are accelerated, you've got security, so you've got all of these things kind of happenning it's a modern approach and you're seeing a digital transformation play out all over the world in business and in the public sector. So what is a modern public-private partnership and what does it look like today because people are learning differently. COVID has pointed out, which is that we're seeing right now, how people, the progressions of knowledge and learning, truth, it's all changing. How do you guys view the modern version of public-private partnership and some examples and some proof points, can you guys share that? We'll start with you, Professor Armstrong. >> Yeah, as I indicated earlier, we've had, and I could give other examples, but Northrop Grumman, they helped us with a cyber lab many years ago that is maintained directly, the software, the connection outside it's its own unit so the students can learn to hack, they can learn to penetrate defenses and I know that that has already had some considerations of space, but that's a benefit to both parties. So a good public-private partnership has benefits to both entities and the common factor for universities with a lot of these partnerships is the talent. The talent that is needed, what we've been working on for years of, you know, the undergraduate or master's or PhD programs, but now it's also spilling into upskilling and reskilling, as jobs, you know, folks who are in jobs today that didn't exist two years, three years, five years ago, but it also spills into other aspects that can expand even more. We're very fortunate we have land, there's opportunities, we have ONE Tech project. We are expanding our tech park, I think we'll see opportunities for that and it'll be adjusted due to the virtual world that we're all learning more and more about it, which we were in before COVID. But I also think that that person to person is going to be important, I want to make sure that I'm driving across a bridge or that satellite's being launched by the engineer that's had at least some in person training to do that in that experience, especially as a first time freshman coming on campus, getting that experience, expanding it as an adult, and we're going to need those public-private partnerships in order to continue to fund those at a level that is at the excellence we need for these STEM and engineering fields. >> It's interesting people and technology can work together and these partnerships are the new way. Bongs too with reaction to the modern version of what a public successful private partnership looks like. >> If I could jump in John, I think, you know, historically DOD's had a high bar to overcome if you will, in terms of getting rapid... pulling in new companies, miss the fall if you will, and not rely heavily on the usual suspects, of vendors and the like, and I think the DOD has done a good job over the last couple of years of trying to reduce that burden and working with us, you know, the Air Force, I think they're pioneering this idea around pitch days, where companies come in, do a two-hour pitch and immediately notified of, you know, of an a award, without having to wait a long time to get feedback on the quality of the product and so on. So I think we're trying to do our best to strengthen that partnership with companies outside of the main group of people that we typically use. >> Steve, any reaction, any comment to add? >> Yeah, I would add a couple and these are very excellent thoughts. It's about taking a little gamble by coming out of your comfort zone, you know, the world that Bong and I, Bong lives in and I used to live in the past, has been quite structured. It's really about, we know what the threat is, we need to go fix it, we'll design as if as we go make it happen, we'll fly it. Life is so much more complicated than that and so it's really, to me, I mean, you take an example of the pitch days of Bong talks about, I think taking a gamble by attempting to just do a lot of pilot programs, work the trust factor between government folks and the industry folks and academia, because we are all in this together in a lot of ways. For example, I mean, we just sent a paper to the white house at their request about, you know, what would we do from a workforce development perspective and we hope to embellish on this over time once the initiative matures, but we have a piece of it for example, is a thing we call "clear for success," getting back to president Armstrong's comments so at a collegiate level, you know, high, high, high quality folks are in high demand. So why don't we put together a program that grabs kids in their underclass years, identifies folks that are interested in doing something like this, get them scholarships, have a job waiting for them that they're contracted for before they graduate, and when they graduate, they walk with an SCI clearance. We believe that can be done, so that's an example of ways in which public-private partnerships can happen to where you now have a talented kid ready to go on day one. We think those kinds of things can happen, it just gets back down to being focused on specific initiatives, giving them a chance and run as many pilot programs as you can, like pitch days. >> That's a great point, it's a good segue. Go ahead, President Armstrong. >> I just want to jump in and echo both the Bong and Steve's comments, but Steve that, you know, your point of, you know our graduates, we consider them ready day one, well they need to be ready day one and ready to go secure. We totally support that and love to follow up offline with you on that. That's exciting and needed, very much needed more of it, some of it's happening, but we certainly have been thinking a lot about that and making some plans. >> And that's a great example, a good segue. My next question is kind of re-imagining these workflows is kind of breaking down the old way and bringing in kind of the new way, accelerate all kinds of new things. There are creative ways to address this workforce issue and this is the next topic, how can we employ new creative solutions because let's face it, you know, it's not the days of get your engineering degree and go interview for a job and then get slotted in and get the intern, you know, the programs and you'd matriculate through the system. This is multiple disciplines, cybersecurity points at that. You could be smart in math and have a degree in anthropology and be one of the best cyber talents on the planet. So this is a new, new world, what are some creative approaches that's going to work for you? >> Alright, good job, one of the things, I think that's a challenge to us is, you know, somehow we got me working for, with the government, sexy right? You know, part of the challenge we have is attracting the right level of skill sets and personnel but, you know, we're competing, oftentimes, with the commercial side, the gaming industry as examples is a big deal. And those are the same talents we need to support a lot of the programs that we have in DOD. So somehow we have do a better job to Steve's point about making the work within DOD, within the government, something that they would be interested early on. So attract them early, you know, I could not talk about Cal Poly's challenge program that they were going to have in June inviting high school kids really excited about the whole idea of space and cyber security and so on. Those are some of the things that I think we have to do and continue to do over the course of the next several years. >> Awesome, any other creative approaches that you guys see working or might be an idea, or just to kind of stoke the ideation out there? Internships, obviously internships are known, but like, there's got to be new ways. >> Alright, I think you can take what Steve was talking about earlier, getting students in high school and aligning them sometimes at first internship, not just between the freshman and sophomore year, but before they enter Cal Poly per se and they're involved. So I think that's absolutely key, getting them involved in many other ways. We have an example of upskilling or work redevelopment here in the central coast, PG&E Diablo nuclear plant that is going to decommission in around 2024. And so we have a ongoing partnership to work and reposition those employees for the future. So that's, you know, engineering and beyond but think about that just in the manner that you were talking about. So the upskilling and reskilling, and I think that's where, you know, we were talking about that Purdue University, other California universities have been dealing with online programs before COVID, and now with COVID so many more Faculty were pushed into that area, there's going to be a much more going and talk about workforce development in upskilling and reskilling, the amount of training and education of our faculty across the country in virtual and delivery has been huge. So there's always a silver linings in the cloud. >> I want to get your guys' thoughts on one final question as we end the segment, and we've seen on the commercial side with cloud computing on these highly accelerated environments where, you know, SAS business model subscription, and that's on the business side, but one of the things that's clear in this trend is technology and people work together and technology augments the people components. So I'd love to get your thoughts as we look at a world now, we're living in COVID, and Cal Poly, you guys have remote learning right now, it's at the infancy, it's a whole new disruption, if you will, but also an opportunity enable new ways to encollaborate, So if you look at people and technology, can you guys share your view and vision on how communities can be developed, how these digital technologies and people can work together faster to get to the truth or make a discovery, hire, develop the workforce, these are opportunities, how do you guys view this new digital transformation? >> Well, I think there's huge opportunities and just what we're doing with this symposium, we're filming this on Monday and it's going to stream live and then the three of us, the four of us can participate and chat with participants while it's going on. That's amazing and I appreciate you, John, you bringing that to this symposium. I think there's more and more that we can do. From a Cal Poly perspective, with our pedagogy so, you know, linked to learn by doing in-person will always be important to us, but we see virtual, we see partnerships like this, can expand and enhance our ability and minimize the in-person time, decrease the time to degree, enhance graduation rate, eliminate opportunity gaps for students that don't have the same advantages. So I think the technological aspect of this is tremendous. Then on the upskilling and reskilling, where employees are all over, they can re be reached virtually, and then maybe they come to a location or really advanced technology allows them to get hands on virtually, or they come to that location and get it in a hybrid format. So I'm very excited about the future and what we can do, and it's going to be different with every university, with every partnership. It's one size does not fit all, There's so many possibilities, Bong, I can almost imagine that social network that has a verified, you know, secure clearance. I can jump in, and have a little cloak of secrecy and collaborate with the DOD possibly in the future. But these are the kind of crazy ideas that are needed, your thoughts on this whole digital transformation cross-pollination. >> I think technology is going to be revolutionary here, John, you know, we're focusing lately on what we call visual engineering to quicken the pace of the delivery capability to warfighter as an example, I think AI, Machine Language, all that's going to have a major play in how we operate in the future. We're embracing 5G technologies, and the ability for zero latency, more IOT, more automation of the supply chain, that sort of thing, I think the future ahead of us is very encouraging, I think it's going to do a lot for national defense, and certainly the security of the country. >> Steve, your final thoughts, space systems are systems, and they're connected to other systems that are connected to people, your thoughts on this digital transformation opportunity. >> Such a great question and such a fun, great challenge ahead of us. Echoing my colleagues sentiments, I would add to it, you know, a lot of this has, I think we should do some focusing on campaigning so that people can feel comfortable to include the Congress to do things a little bit differently. You know, we're not attuned to doing things fast, but the dramatic, you know, the way technology is just going like crazy right now, I think it ties back to, hoping to convince some of our senior leaders and what I call both sides of the Potomac river, that it's worth taking this gamble, we do need to take some of these things you know, in a very proactive way. And I'm very confident and excited and comfortable that this is going to be a great time ahead and all for the better. >> You know, I always think of myself when I talk about DC 'cause I'm not a lawyer and I'm not a political person, but I always say less lawyers, more techies than in Congress and Senate, so (laughter)I always get in trouble when I say that. Sorry, President Armstrong, go ahead. >> Yeah, no, just one other point and Steve's alluded to this and Bong did as well, I mean, we've got to be less risk averse in these partnerships, that doesn't mean reckless, but we have to be less risk averse. And also, as you talk about technology, I have to reflect on something that happened and you both talked a bit about Bill Britton and his impact on Cal Poly and what we're doing. But we were faced a few years ago of replacing traditional data, a data warehouse, data storage, data center and we partnered with AWS and thank goodness, we had that in progress and it enhanced our bandwidth on our campus before COVID hit, and with this partnership with the digital transformation hub, so there's a great example where we had that going. That's not something we could have started, "Oh COVID hit, let's flip that switch." And so we have to be proactive and we also have to not be risk-averse and do some things differently. That has really salvaged the experience for our students right now, as things are flowing well. We only have about 12% of our courses in person, those essential courses and I'm just grateful for those partnerships that I have talked about today. >> And it's a shining example of how being agile, continuous operations, these are themes that expand the space and the next workforce needs to be built. Gentlemen, thank you very much for sharing your insights, I know Bong, you're going to go into the defense side of space in your other sessions. Thank you gentlemen, for your time, for a great session, I appreciate it. >> Thank you. >> Thank you gentlemen. >> Thank you. >> Thank you. >> Thank you, thank you all. I'm John Furey with The Cube here in Palo Alto, California covering and hosting with Cal Poly, the Space and Cybersecurity Symposium 2020, thanks for watching. (bright atmospheric music)

>> Announcer: From Miami Beach, Florida, it's theCUBE, covering Acronis Global Cyber Summit 2019. Brought to you by Acronis. >> Hey, welcome back everyone. It's theCUBE's coverage here in Miami Beach, Florida at the Fontainebleau Hotel for Acronis' Global Cyber Summit 2019's inaugural event with cyber protection, the new category that's emerging. It's been really exciting, it's a platform to really protect the data, protect cyber. Data protection's evolving to cyber protection. This is part of the Cloud 2.0 coverage that we've been covering on SiliconANGLE and theCUBE. Over the past year we're seeing more and more modernization of IT and systems. We're here with Ryan Davis, director of enterprise sales for Acronis. He's out on the front lines. This company has a great platform and a great field team out pushing the envelope, educating customers, having great success. I thought it would be great to have you on. Ryan, welcome to theCUBE. >> Ryan: Thank you for having me. >> So one of the things that I've observed and noticed with you guys is that you have a very strong field customer presence, you guys do a great job across the board on a direct touch basis, but also a huge channel operation, so you guys sell a lot through the channel, which is all good stuff, but you still got to talk to the big companies, still got to go to the large enterprises where you're having success. So you're doing that. What are some of the things that you're seeing when you're out pitching clients on Acronis, what are some of the concerns that you're hearing, what are the patterns, what's going on in the general broader market that's teasing out the Acronis value proposition? >> Sure, absolutely. So really where a lot of the focus and a lot of the attention is is on the edge. Five years ago, all the data was generated, produced, and analyzed in the core, in the data centers, whereas now, with the IoT devices, the proliferation of smart devices generating the data, they can't send it all to one central location. So networks are springing up out there in a distributed manner, and they have to be able to secure those smart devices and those edge networks. And that's where Acronis has a really compelling story, especially for enterprise. Because while they have a lot of consistency in the core, there's a lot of diversity on the edge. So it creates challenges for their IT teams to be able to manage it. So we can work with their field teams to provide a platform that can actually secure the devices in place and then protect them as well. >> So what's the pitch? Give us the pitch on that problem that you've just addressed, because that is legit. The edge is springing up, you're seen more and more edge cases and there's the outer edges, wearables, right? But the industrial edge, the company's edge, where you guys have a solution, that's challenging. The surface area for attacks are high, you have data as a challenge, you move compute to the data, you move data across the network, these are all costs, so costs are going up too. So with that problem, what is the pitch? >> Sure, well it really depends on who you're talking to, but there's two levels to it, right? So when you're talking industrial networks, the cost of downtime is huge, you know? You have 1,200 employees, at an automotive plant and you have a key industrial controller goes down, and that plant stops production, the cost is enormous. So at the plant level, they feel that pain, so they recognize the need for disaster recovery and business continuity capabilities. But when you start moving up a level at the executive level, it's what's really compelling and what's sexy for them. And that's really enabling digital transformation. And so I mentioned the concept of diversity a little bit earlier today. It's really hard for IT teams to do things on the edge when they may have 20,000, 40,000 edge devices that are going to run from NT, XP up to the most modern operating systems. It's difficult to implement a solution that's going to touch all of those devices. And backup and disaster recovery is critical for that, because if you're going to touch that many devices, you need the rollback capability. So being able to communicate a path forward to digital transformation on the edge is what is really exciting a lot of our executive customers. >> All right, so pretend I'm a customer for a minute, I'm like, hey Ryan, so hey, love the pitch, but I had XYZ data recovery company just came in earlier, they said they got an amazing platform. Why are you different, why should I not go with them? Why should I go with you? >> Sure, absolutely. Well all the competing vendors, all they know is the data center, right? So Acronis, part of our unique value proposition is not just the technology, it's really people, processes, and technology. So our experience working with industrial companies, pharmaceutical companies, working in compliant GXP, NERC CIP, this allowed us to develop expertise to come in not just with our product and the tech, but with people that know their environments and processes for successful implementation that other vendors can't bring. And our relationship with key automation vendors, we have our partners Honeywell, Emerson that embed our product, these are leading automation vendors that touch thousands of enterprises, and again, those experiences give us an understanding of these environments that other companies don't have. >> All right, so now I can come back and say, okay, well Ryan, you know, I like what you're saying, but I don't want to boil the ocean over. I don't see a path from what you're saying to execution. How can you help me figure this out? What do you offer me, as a client, if I'm the client, how do I get started? Is there a methodology, land, adopt, expand, how do you guys do that? >> Absolutely. Well, again, every customer's going to be different, right? But we don't like to boil the ocean either. What we're talking about is a path to digital transformation. We're not talking about the end result, right? So the first piece, the land, is always backup, right? When you backup the system, that provides a rollback mechanism so that provides an opportunity for you to do a lot more things with the computer. But the first piece is always just an assessment. You have to do an assessment, take stock of what you have, and Acronis is building technologies around discovery to help customers wrap their arms around these environments to make decisions on what they should do. >> So what's in it for me when I hear a platform, I hear about maybe complexity, is the platform really going to be the silver bullet? How do you manage that concern? >> Sure, sure. Well, most enterprises have at least five to seven different data protection solutions out there. So when you start talking about platform, you start talking kind of jargon words like unifying, consolidating their data protection suite. And that's really what Acronis is trying to do but not just in backup, but also offering more services through a single platform, so reducing the overall stack of tools that they're using to manage these environments. And again, going back to the edge, they don't have their big IT team that is versed in managing complex applications, right? You have controls engineers, plant engineers, scientists, that are interacting with these devices just enough to be dangerous. Think of it like a mechanic, so he's been working on cars his whole life, is very familiar with carburetors and brakes but now he gets a Tesla that's got sensors all over the place, and infotainment systems that run diagnostics, that doesn't make him an expert in that computer. So what Acronis is trying to do is provide you an easy-to-use platform that can solve multiple problems so that way a non-IT expert can service their compute infrastructure on the edge. >> So you guys have a good story for the edge. Also one story that's coming up here is ransomware. >> Correct. >> Ransomware is one of those disruptions that wasn't factored into the design of, you know, old-school legacy data protection and recovery systems. Those disruptions were hurricane, floods, some sort of mechanical failure, not a logical vector, in this case, security, which is going up high frequency. More and more every day, ransomware, malware, ZeroDay, others, incidents are on the rise. So more disruption. >> Correct. >> You guys are coming from that angle. >> Well, we're building security first into the platform. And that's a pivot that we made over the last 12 to 24 months. The first piece of that has already been released, which is called Active Protection, which is a module that actually monitors for changes and can prevent unauthorized changes to the file system like encryption. And so we're the only backup application that creates that proactive layer of protection. Everybody else is only going to be able to recover and be reactive. So we're trying to create a layered approach there and improve our customer security posture through an agent that's-- They would need to do the backup anyways. >> All right, so final track I want to chat with you about is take us through the real-life use case of an ideal sales process motion that encapsulates this modern era challenges and opportunities. You don't have to name the customer's name, you can use an anonymized case, but take use through what is a typical motion for you guys where you're successful, and what does it look like? >> Sure, absolutely. So it's pretty consistent, and I would say a pretty simple sales motion. The first piece is you have to do an assessment and a basic inventory in terms of what platforms are you going to have out there, and then, you're going to assess the sites that you have 'cause you need to create a deployment plan. And edge environments, it's not like the data center where you're just going to login to SCCM and push this out to your thousands of devices. They got to go to 40, 60 different plants. So you have to build, typically, a 12-month deployment plan where you're going to hit all of these different sites, build change windows, build maintenance windows. But before you can get to that, we do a POC on-site, where you touch, make sure that you have compatibility with the automation vendors, make sure you have compatibility with these networks, which are, again, very diverse and customized at each plant. Once you have a validated deployment process, you build out a timeline where you go site to site to site to deploy it. >> Take us through a POC. What does that look like, what's a typical POC for you guys? >> Sure, it's very simple based on what the ultimate objectives are. Most of our customers on the edge are primarily interested in business continuity, which would be backup, system recovery, application restore, right? On the edge it's not as much about the data, it's about securing the application that's performing the work, and so we protect the system, allow them to roll it back, once you validate that on the different platforms that they have, they're ready to move forward. >> And workloads are key criteria in all of this, that's a key factor. >> Absolutely, distributed control systems, R and D systems, lab systems, they have a lot of different types of applications you're not going to see in the data center, and we just want to get validated. >> John: So you hit your number? >> Absolutely, every year! (laughs) >> Over quota? >> Every year! >> All right. Ryan, thanks for coming on and sharing stories from the field, really appreciate it. >> Appreciate it, have a great one. >> CUBE Coverage here in Miami Beach, not a bad venue for a conference. This is the first conference that Acronis is putting on around cyber protection, Acronis' Global Cyber Summit 2019. Cyber protection new category emerging from the data protection world, this is the big story here. TheCUBE's covering two days, we'll be back with more after this short break. (electronic music)

>> from our studios in the heart of Silicon Valley, Palo Alto, California It is >> a cute conversation. Hey, welcome back. Get ready. Geoffrey here with the Cube. We're gonna rip out the studios for acute conversation. It's the middle of the summer, the conference season to slow down a little bit. So we get a chance to do more cute conversation, which is always great. Excited of our next guest. He's Ridge, IP, Ops Statik. He's a VP and GM from key. Cite, Reject. Great to see you. >> Thank you for hosting us. >> Yeah. So we've had Marie on a couple of times. We had Bethany on a long time ago before the for the acquisition. But for people that aren't familiar with key site, give us kind of a quick overview. >> Sure, sure. So I'm within the excess solutions group Exhale really started was founded back in 97. It I peered around 2000 really started as a test and measurement company quickly after the I poet became the number one vendor in the space, quickly grew around 2012 and 2013 and acquired two companies Net optics and an ooey and net optics and I knew we were in the visibility or monitoring space selling taps, bypass witches and network packet brokers. So that formed the Visibility Group with a nice Xia. And then around 2017 key cite acquired Xia and we became I S G or extra Solutions group. Now, key site is also a very large test and measurement company. It is the actual original HB startup that started in Palo Alto many years ago. An HB, of course, grew, um it also started as a test and measurement company. Then later on it, it became a get a gun to printers and servers. HB spun off as agile in't, agile in't became the test and measurement. And then around 2014 I would say, or 15 agile in't spun off the test and measurement portion that became key site agile in't continued as a life and life sciences organization. And so key sites really got the name around 2014 after spinning off and they acquired Xia in 2017. So more joy of the business is testing measurement. But we do have that visibility and monitoring organization to >> Okay, so you do the test of measurement really on devices and kind of pre production and master these things up to speed. And then you're actually did in doing the monitoring in life production? Yes, systems. >> Mostly. The only thing that I would add is that now we are getting into live network testing to we see that mostly in the service provider space. Before you turn on the service, you need to make sure that all the devices and all the service has come up correctly. But also we're seeing it in enterprises to, particularly with security assessments. So reach assessment attacks. Security is your eye to organization really protecting the network? So we're seeing that become more and more important than they're pulling in test, particularly for security in that area to so as you. As you say, it's mostly device testing. But then that's going to network infrastructure and security networks, >> Right? So you've been in the industry for a while, you're it. Until you've been through a couple acquisitions, you've seen a lot of trends, so there's a lot of big macro things happening right now in the industry. It's exciting times and one of the ones. Actually, you just talked about it at Cisco alive a couple weeks ago is EJ Computer. There's a lot of talk about edges. Ej the new cloud. You know how much compute can move to the edge? What do you do in a crazy oilfield? With hot temperatures and no powers? I wonder if you can share some of the observations about EJ. You're kind of point of view as to where we're heading. And what should people be thinking about when they're considering? Yeah, what does EJ mean to my business? >> Absolutely, absolutely. So when I say it's computing, I typically include Io TI agent. It works is along with remote and branch offices, and obviously we can see the impact of Io TI security cameras, thermal starts, smart homes, automation, factory automation, hospital animation. Even planes have sensors on their engines right now for monitoring purposes and diagnostics. So that's one group. But then we know in our everyday lives, enterprises are growing very quickly, and they have remote and branch offices. More people are working from remotely. More people were working from home, so that means that more data is being generated at the edge. What it's with coyote sensors, each computing we see with oil and gas companies, and so it doesn't really make sense to generate all that data. Then you know, just imagine a self driving car. You need to capture a lot of data and you need to process. It just got really just send it to the cloud. Expect a decision to mate and then come back and so that you turn left or right, you need to actually process all that data, right? We're at the edge where the source of the data is, and that means pushing more of that computer infrastructure closer to the source. That also means running business critical applications closer to the source. And that means, you know, um, it's it's more of, ah, madness, massively distributed computer architecture. Um, what happens is that you have to then reliably connect all these devices so connectivity becomes important. But as you distribute, compute as well as applications, your attack surface increases right. Because all of these devices are very vulnerable. We're probably adding about 5,000,000 I ot devices every day to our network, So that's a lot of I O T. Devices or age devices that we connect many of these devices. You know, we don't really properly test. You probably know from your own home when you can just buy something and could easily connect it to your wife. I Similarly, people buy something, go to their work and connect to their WiFi. Not that device is connected to your entire network. So vulnerabilities in any of these devices exposes the entire network to that same vulnerability. So our attack surfaces increasing, so connection reliability as well as security for all these devices is a challenge. So we enjoy each computing coyote branch on road officers. But it does pose those challenges. And that's what we're here to do with our tech partners. Toe sold these issues >> right? It's just instinct to me on the edge because you still have kind of the three big um, the three big, you know, computer things. You got the networking right, which is just gonna be addressed by five g and a lot better band with and connectivity. But you still have store and you still have compute. You got to get those things Power s o a cz. You're thinking about the distribution of that computer and store at the edge versus in the cloud and you've got the Leighton see issue. It seems like a pretty delicate balancing act that people are gonna have to tune these systems to figure out how much to allocate where, and you will have physical limitations at this. You know the G power plant with the sure by now the middle of nowhere. >> It's It's a great point, and you typically get agility at the edge. Obviously, don't have power because these devices are small. Even if you take a room order branch office with 52 2 100 employees, there's only so much compute that you have. But you mean you need to be able to make decisions quickly. They're so agility is there. But obviously the vast amounts of computer and storage is more in your centralized data center, whether it's in your private cloud or your public cloud. So how do you do the compromise? When do you run applications at the edge when you were in applications in the cloud or private or public? Is that in fact, a compromise and year You might have to balance it, and it might change all the time, just as you know, if you look at our traditional history off compute. He had the mainframes which were centralized, and then it became distributed, centralized, distributed. So this changes all the time and you have toe make decisions, which which brings up the issue off. I would say hybrid, I t. You know, they have the same issue. A lot of enterprises have more of a, um, hybrid I t strategy or multi cloud. Where do you run the applications? Even if you forget about the age even on, do you run an on Prem? Do you run in the public cloud? Do you move it between class service providers? Even that is a small optimization problem. It's now even Matt bigger with H computer. >> Right? So the other thing that we've seen time and time again a huge trend, right? It's software to find, um, we've seen it in the networking space to compete based. It's offered to find us such a big write such a big deal now and you've seen that. So when you look at it from a test a measurement and when people are building out these devices, you know, obviously aton of great functional capability is suddenly available to people, but in terms of challenges and in terms of what you're thinking about in software defined from from you guys, because you're testing and measuring all this stuff, what's the goodness with the badness house for people, you really think about the challenges of software defined to take advantage of the tremendous opportunity. >> That's a really good point. I would say that with so far defined it working What we're really seeing is this aggregation typically had these monolithic devices that you would purchase from one vendor. That wonder vendor would guarantee that everything just works perfectly. What software defined it working, allows or has created is this desegregated model. Now you have. You can take that monolithic application and whether it's a server or a hardware infrastructure, then maybe you have a hyper visor or so software layer hardware, abstraction, layers and many, many layers. Well, if you're trying to get that toe work reliably, this means that now, in a way, the responsibility is on you to make sure that you test every all of these. Make sure that everything just works together because now we have choice. Which software packages should I install from which Bender This is always a slight differences. Which net Nick Bender should I use? If PJ smart Nick Regular Nick, you go up to the layer of what kind of ax elation should I use? D. P. D K. There's so many options you are responsible so that with S T N, you do get the advantage of opportunity off choice, just like on our servers and our PCs. But this means that you do have to test everything, make sure that everything works. So this means more testing at the device level, more testing at the service being up. So that's the predeployment stage and wants to deploy the service. Now you have to continually monitor it to make sure that it's working as you expected. So you get more choice, more diversity. And, of course, with segregation, you can take advantage of improvements on the hardware layer of the software layer. So there's that the segregation advantage. But it means more work on test as well as monitoring. So you know there's there's always a compromise >> trade off. Yeah, so different topic is security. Um, weird Arcee. This year we're in the four scout booth at a great chat with Michael the Caesars Yo there. And he talked about, you know, you talk a little bit about increasing surface area for attack, and then, you know, we all know the statistics of how long it takes people to know that they've been reach its center center. But Mike is funny. He you know, they have very simple sales pitch. They basically put their sniffer on your network and tell you that you got eight times more devices on the network than you thought. Because people are connecting all right, all types of things. So when you look at, you know, kind of monitoring test, especially with these increased surface area of all these, Iet devices, especially with bring your own devices. And it's funny, the H v A c seemed to be a really great place for bad guys to get in. And I heard the other day a casino at a casino, uh, connected thermometer in a fish tank in the lobby was the access point. How is just kind of changing your guys world, you know, how do you think about security? Because it seems like in the end, everyone seems to be getting he breached at some point in time. So it's almost Maur. How fast can you catch it? How do you minimize the damage? How do you take care of it versus this assumption that you can stop the reaches? You >> know, that was a really good point that you mentioned at the end, which is it's just better to assume that you will be breached at some point. And how quickly can you detect that? Because, on average, I think, according to research, it takes enterprise about six months. Of course, they're enterprise that are takes about a couple of years before they realize. And, you know, we hear this on the news about millions of records exposed billions of dollars of market cap loss. Four. Scout. It's a very close take partner, and we typically use deploy solutions together with these technology partners, whether it's a PM in P. M. But very importantly, security, and if you think about it, there's terabytes of data in the network. Typically, many of these tools look at the packet data, but you can't really just take those terabytes of data and just through it at all the tools, it just becomes a financially impossible toe provide security and deploy such tools in a very large network. So where this is where we come in and we were the taps, we access the data where the package workers was essentially groom it, filtering down to maybe tens or hundreds of gigs that that's really, really important. And then we feed it, feed it to our take partners such as Four Scout and many of the others. That way they can. They can focus on providing security by looking at the packets that really matter. For example, you know some some solutions only. Look, I need to look at the package header. You don't really need to see the send the payload. So if somebody is streaming Netflix or YouTube, maybe you just need to send the first mega byte of data not the whole hundreds of gigs over that to our video, so that allows them to. It allows us or helps us increase the efficiency of that tool. So the end customer can actually get a good R Y on that on that investment, and it allows for Scott to really look at or any of the tech partners to look at what's really important let me do a better job of investigating. Hey, have I been hacked? And of course, it has to be state full, meaning that it's not just looking at flow on one data flow on one side, looking at the whole communication. So you can understand What is this? A malicious application that is now done downloading other malicious applications and infiltrating my system? Is that a DDOS attack? Is it a hack? It's, Ah, there's a hole, equal system off attacks. And that's where we have so many companies in this in this space, many startups. >> It's interesting We had Tom Siebel on a little while ago actually had a W s event and his his explanation of what big data means is that there's no sampling air. And we often hear that, you know, we used to kind of prior to big day, two days we would take a sample of data after the fact and then tried to to do someone understanding where now the more popular is now we have a real time streaming engines. So now we're getting all the data basically instantaneously in making decisions. But what you just bring out is you don't necessarily want all the data all the time because it could. It can overwhelm its stress to Syria. That needs to be a much better management approach to that. And as I look at some of the notes, you know, you guys were now deploying 400 gigabit. That's right, which is bananas, because it seems like only yesterday that 100 gigabyte Ethan, that was a big deal a little bit about, you know, kind of the just hard core technology changes that are impacting data centers and deployments. And as this band with goes through the ceiling, what people are physically having to do, do it. >> Sure, sure, it's amazing how it took some time to go from 1 to 10 gig and then turning into 40 gig, but that that time frame is getting shorter and shorter from 48 2 108 100 to 400. I don't even know how we're going to get to the next phase because the demand is there and the demand is coming from a number of Trans really wants five G or the preparation for five G. A lot of service providers are started to do trials and they're up to upgrading that infrastructure because five G is gonna make it easier to access state of age quickly invest amounts of data. Whenever you make something easy for the consumer, they will consume it more. So that's one aspect of it. The preparation for five GS increasing the need for band with an infrastructure overhaul. The other piece is that we're with the neutralization. We're generating more Eastern West traffic, but because we're distributed with its computing, that East West traffic can still traverse data centers and geography. So this means that it's not just contained within a server or within Iraq. It actually just go to different locations. That also means your data center into interconnect has to support 400 gig. So a lot of network of hitmen manufacturers were typically call them. Names are are releasing are about to release 400 devices. So on the test side, they use our solutions to test these devices, obviously, because they want to release it based the standards to make sure that it works on. So that's the pre deployment phase. But once these foreign jiggy devices are deployed and typically service providers, but we're start slowly starting to see large enterprises deploy it as a mention because because of visualization and computing, then the question is, how do you make sure that your 400 gig infrastructure is operating at the capacity that you want in P. M. A. P M. As well as you're providing security? So there's a pre deployment phase that we help on the test side and then post deployment monitoring face. But five G is a big one, even though we're not. Actually we haven't turned on five year service is there's tremendous investment going on. In fact, key site. The larger organization is helping with a lot of these device testing, too. So it's not just Xia but key site. It's consume a lot of all of our time just because we're having a lot of engagements on the cellphone side. Uh, you know, decide endpoint side. It's a very interesting time that we're living in because the changes are becoming more and more frequent and it's very hot, so adapt and make sure that you're leading that leading that wave. >> In preparing for this, I saw you in another video camera. Which one it was, but your quote was you know, they didn't create electricity by improving candles. Every line I'm gonna steal it. I'll give you credit. But as you look back, I mean, I don't think most people really grown to the step function. Five g, you know, and they talk about five senior fun. It's not about your phone. It says this is the first kind of network built four machines. That's right. Machine data, the speed machine data and the quantity of Mr Sheen data. As you sit back, What kind of reflectively Again? You've been in this business for a while and you look at five G. You're sitting around talking to your to your friends at a party. So maybe some family members aren't in the business. How do you How do you tell them what this means? I mean, what are people not really seeing when they're just thinking it's just gonna be a handset upgrade there, completely missing the boat? >> Yeah, I think for the for the regular consumer, they just think it's another handset. You know, I went from three G's to 40 year. I got I saw bump in speed, and, you know, uh, some handset manufacturers are actually advertising five G capable handsets. So I'm just going to be out by another cell phone behind the curtain under the hurt. There's this massive infrastructure overhaul that a lot of service providers are going through. And it's scary because I would say that a lot of them are not necessarily prepared. The investment that's pouring in is staggering. The help that they need is one area that we're trying to accommodate because the end cell towers are being replaced. The end devices are being replaced. The data centers are being upgraded. Small South sites, you know, Um, there's there's, uh how do you provide coverage? What is the killer use case? Most likely is probably gonna be manufacturing just because it's, as you said mission to make mission machine learning Well, that's your machine to mission communication. That's where the connected hospitals connected. Manufacturing will come into play, and it's just all this machine machine communication, um, generating vast amounts of data and that goes ties back to that each computing where the edge is generating the data. But you then send some of that data not all of it, but some of that data to a centralized cloud and you develop essentially machine learning algorithms, which you then push back to the edge. The edge becomes a more intelligent and we get better productivity. But it's all machine to machine communication that, you know, I would say that more of the most of the five communication is gonna be much information communication. Some small portion will be the consumers just face timing or messaging and streaming. But that's gonna be there exactly. Exactly. That's going to change. I'm of course, we'll see other changes in our day to day lives. You know, a couple of companies attempted live gaming on the cloud in the >> past. It didn't really work out just because the network latency was not there. But we'll see that, too, and was seeing some of the products coming out from the lecture of Google into the company's where they're trying to push gaming to be in the cloud. It's something that we were not really successful in the past, so those are things that I think consumers will see Maur in their day to day lives. But the bigger impact is gonna be for the for the enterprise >> or jet. Thanks for ah, for taking some time and sharing your insight. You know, you guys get to see a lot of stuff. You've been in the industry for a while. You get to test all the new equipment that they're building. So you guys have a really interesting captaincy toe watches developments. Really exciting times. >> Thank you for inviting us. Great to be here. >> All right, Easier. Jeff. Jeff, you're watching the Cube. Where? Cube studios and fellow out there. Thanks for watching. We'll see you next time.

>> Live from Anaheim, California It's the queue covering nutanix dot next twenty nineteen. Brought to you by Nutanix >> Welcome back, everyone to the Cubes Live coverage of nutanix dot Next here in Anaheim, I'm your host, Rebecca Night, along with my co host, John Furrier. We are joined by Victoria Hurtado. She is the director I t operations at current Health Care System's Welcome, Victoria. I think >> you've having me >> So for our viewers that are not familiar with current to tell us a little bit about what you do and what you're all about. >> Sure. So we're a health payer provider. So we are managed care medical plan. We have a contract with the state of California to provide medical services. Teo, about two hundred fifty five thousand members, and Kern County, located in Bakersfield, California s. So if you really think no one to know more about this like a Kaiser without the provider network and so we pay, uh, the services, the bills that come in a swell is authorized the services that need to be rendered for members. >> So talk about your decision to move from traditional storage to H. C. I. >> So really, where decisions stemmed from was our road map. And over the last several years we have had a three tier traditional storage, Um, and the daily task of our system administrators have increased over time with integration and as technology increases, there's more integration. And so we really wanted to focus on how do we decrease that as well as increased efficiencies so that we can for her by the services that we need Teo, for our internal customers as well as our external customers are members and providers >> and and the efficiency. Suppose the project plan. How did you go? Proud. You approach it? >> Sure, So her strategy was really a three phase approach. So we wanted to implement VD I for our internal employees. So we started off with VD. I Once we have transition to that, we will be migrating or in the process of right now, our core claim system, which is that are our bread and butter really on DH? So we'll do a six plant a month plan on that, see how that goes and then once that is successful, which I feel will be successful, we will migrate our entire infrastructure over >> and you're happy with the new tactics so far? >> Yes. So the first deployment was nutanix with Citrix and VM Where that entire combination I've had a few consultants come in and they're like, Oh, you've got the Ferrari of Edie I. And I'm like, Yes, we absolutely dio s Oh, yes, >> when you're thinking about efficiencies. I mean, one of the things Before the cameras were rolling, you were talking a little bit about what it means for employees. Can you talk a little bit about how they then structure of their day? They structure how which projects they work on and how they are more productive given these different changes? >> Sure. So unorganised ation like us, we are always challenged with guidelines changing from the state. They have a tendency to want to change things very frequently. So we often have a lot of critical projects that were doing on an everyday basis, and that work really gets them consumed. And so what we're able to do with nutanix is alleviate those responsibility so that we can focus on the more critical, you know, impacting scenarios versus, you know, managing alone and moving a volume and making sure the system is up and running. We're really focused on providing care to our members because our members or what count, Um and, you know, it also allows for, you know, a member to get the services that they need while they're sitting in the doctor's office waiting for a response from our organization. >> How's the cops world these days? Because there's so much tech out there. When you look at the landscape because you got you got unique situation, you got care and you got payments were relying on this so you don't have a lot of room for mistakes. Crap. What do you guys see in that Operations suppliers out there, Other people you looked at, what was some of the solutions and why need nutanix? >> So it actually took us a while to make that decision. We made a collaborative decision with our engineers, uh, my CEO and some of our business units. We compared different technologies that were out in the landscape of both storage and hyper converged. What was the right path for us? We did a very thorough cost analysis of five year ten year what that road map looks like for us. And, um, like you said. Mistakes. We can't make mistakes. And with growing security risk and healthcare industry and more people wanting that data, it's really important for us to protect it and have it secure. Eso nutanix really offered us a lot of the key components that we were looking for in our grading system. When we you know, we're looking for a storage solution, >> how's the event here? What's what you would have you learned? Tell us your experience. Nutanix next. >> Sure. So coming to this event, I really thought that we would be looking into new technologies. What other integration? Like typical conferences, I think. Sitting in the initial Kino, I heard a lot of great positive things that are aligned with the industry. The buzz words right now in technology as well as our own road mount for technology going to the cloud convergence, using multiple technologies for integration so really kind of paved what this conference was going to be. In addition, I think the sessions having thie cheered approach of you can follow a pathway throughout the conference was a brilliant idea and planning. Um, so I think there's much to learn about how this conference was put on. So >> I want to ask you about your role as the as the director of operation. I mean, somewhere. So you're hearing so much that these roles air really being dramatically transformed that it's not just about keeping the lights on, it really is. You're taking a much more strategic role in the business. How would you say you approach your job differently? How would you say it is changed? Your leadership style And And how much? How much time do you spend thinking about being more visionary? More forward? Thinking versus this is what we're doing each day. >> Yeah, s o I think Historically traditional technology departments and and management within technology of really focused on technology on Lee. Um, over the last several years, I've made it a point to learn our business units so that we can apply good technology, Teo, a good process. I'm a true believer in an advocate for our technology department and our staff to really know the business so that we're not putting technology on a bad process and because that doesn't really help anyone to be successful. So I would say the shift in transition is being merged and converges ight hee in business entity a ce faras approach Getting the business to come uphill with us has been really important. I'm not on ly for technology for the the underlying infrastructure, but systems today systems there so much ability to customize it to your heart's content, which also leads to different issue. So using technology with business process to gain efficiencies is really the road that is ahead of us. >> One of the things that the senior execs that nutanix talk about it their value propositions about, you know, helping consolidate little bit. Here is one of the side benefits. But there's a new role in the kind of looking for spent the new kind of persona person with nutanix solution is a new kind of operator. Yes. What? What? What do you think he means by that? >> So I really think it means And I had this challenge internally, actually, a cz You know, we we have a lot of technical engineers that have grown up with the mentality that I have to know everything about this one silo topic. Right? I need to be the expert in this Andre. Really? Where we're going is you don't have to worry about that. I need you to know about the business. I need you to know about how you can make change, inefficiencies, to help us be successful. And that is a transition for a lot of technologist. And we will get there. I truly believe that because we have Tio. >> It's a cultural thing. >> It is definitely a culture >> of an old dog. New tricks? Kind of >> Yes, Absolutely. How do you hire? I mean, look, what's weirder that what air to you? An applicant comes into your office. What? What do you want to see? >> So technology has historically been the focus of what do you know? How well can you do it? To what experience? You have enterprise grade level experience and now that's really shifting. Teo, are you able to participate on our project? Can you build requirements? Do you understand what your customers asking for? A swell is asking the questions of Is this the right thing to Dio? I'm not just doing what our customer asked us to dio. Does it make sense? If we're going archive data Do we need to secure it when we're transferring that in and out of the organization. Uh, does that make sense? And so they were looking for people that are going to be out spoken a little bit and ask those hard questions. >> Now, we have always talk about Ransomware because healthcare's been targeted. You got your mission's security earlier. Thinking broadly. You got data? Yes. Got the crown jewels, bread in butter. As you said, the data are you Have you experience ransom? Where you guys ready for it? What's the strategy? >> So we've actually take a layered approach to security. Obviously, in health care, there is no single pane of glass for security. We've really stepped into the world of having our data encrypted at rest in transit. Uh, multi layers. We do audits every >> year >> to make sure that we're compliance. We pay people to try to hack us, you know, legally because we want to know where are our possibilities are s o wait. Do that purposefully with intent to make sure that we have the technologies and place that are going to provide us what we need for our data. >> Fascinating. Victoria, Thank you so much for coming on the Cube. It was a pleasure having you. Thank you. I'm Rebecca Knight for John Farrier. You are watching the Cube

(energetic music) >> Hey, welcome back, get ready. Jeff Frick here with theCUBE. We're at our Palo Alto Studios for a CUBEConversation, get a little bit of a break from the conference madness which is in full force right now. And we're excited to have our next guest, he's Mike Tuchen, the CEO of Talend coming off a really good quarter. Mike, great to see you. >> Thank you, Jeff. >> You guys are on fire! >> You know, it's a great time to be in the data business right now. (Jeff laughs) >> So give us a little update, what's going on recently? You've got a big show coming up, I imagine there's lots of announcements that are going to come out that you probably can't tell us about at the show, but go ahead and give a plug. It's coming up really soon and let's get into it. >> Yeah, exactly. So just in a couple weeks Talend Connect in London on the 15th and 16th and Talend Connect in Paris on the 17th and 18th. And Talend Connect is our user conference, so we'll have hundreds of people there, a lot of partners there, we'll roll out a whole bunch of new product announcements and talk about a lot of the great stuff that our customers are doing with Talend. >> So you've got an interesting way to kind of package up what you guys do in a really simple way and that's, you said before we turned on the cameras, the first mile, you know there's always so much conversation about the last miles, not necessarily in data but you know, in getting cable to your home and broadband and this, that, and the other but you talked about the first mile. Arguably, that's a lot more important than the last mile. >> Well you can't even get started on anything else until you solve the first mile problem and that's what we do. And the problem is, right now, every single customer in the world is waking up to the power of data and they need to be data-driven. They know it can make a huge difference in their business, and competitively the market leaders are all incredibly data-driven and if companies aren't equally data-driven then they fall behind. And so there's an incredible surge of interest in data-driven, becoming data-driven right now. The challenge that everyone faces is in order to get started down that path, your data is locked up in a lot of different places, it's dirty, it's inconsistent. And until you bring it together, clean it up, and make it consistent you can't do anything with it. That's the first mile. That's what we do. >> So how does it change now? I mean there's obviously been EDL and data cleansing issues for a very, very long time. So when you look at some of the trends, the growth of public cloud, obviously the explosion of data. Now you guys are taking a little bit different approach than kind of the historical method so how do you do it differently and why is it so important? >> From our perspective, we made a bet about five years ago when I joined, that the entire landscape, the IT landscape was being reinvented from the ground up. Not just the data world, the data world for sure, but the entire IT landscape was being reinvented. And that meant you had to solve the problem differently. And so from our perspective, there's four or five big trends that are completely reshaping the IT landscape. Number one of course is the move to the cloud. You've talked about it just a second ago but we're probably 10 years into a 20 or 30 year shift to the cloud and it's actually accelerating right now. We're now seeing not just early adopters but mainstream companies are now making a big bet on the cloud and deciding that's where they're going to be for the foreseeable future. We're seeing the move to more and more self service, where rather than having an IT team solve all your data problems, they're seeing data analysts and data scientists are solving the problems themselves. So creating a world where all of those different roles can play together in a team sport kind of way is an important way. It's moving to more and more real time, right? Everything back 10, 20 years ago used to be done in batch. So at the end of the day, or end of the week, or end of the month you collect a whole bunch of stuff and package it together and crank it through. But think about today's applications, right? The expectation is it's done in real time. If you make a deposit in a bank, you expect to look up the bank balance and see it right there. You don't expect to see it there the next day. >> Right, right. >> You expect your apps to be immediately responsive, that's real time, right? It's now this ubiquitous expectation. And that means that data integration needs to follow that. Tightly connected with that is the move to machine learning. Companies now don't want to do all of the analytics and insight generation with a whole bunch of people looking at data. 'Cause machines can do that a whole lot better, right? Machines are really, really good at finding patterns. And so those are some of the big trends that we see that are completely reshaping the landscape. So clearly, data integration today is just very different than where it was five or 10 years ago. >> It's so funny, we go to a lot of shows and there's always a lot of conversations about innovation and how do you innovate? And to me, one of the really simple answers, not necessarily simple to implement, is you give more people in the organization more access to more data and the tools to manipulate it and then ultimately, hopefully, to make decisions you know, based on that output. So it is kind of unlocking it, it is giving more people that access you talked about. Self service and cloud and really pushing that out and the other funny thing, you talked about real time, is you used to make decisions based on a sample of things that happened in the past. Now with the capacity of the machines, the complete, basically infinite capacity from an individual company point of view of a cloud application, now hopefully, I'm making decisions on all the data while it's happening. Completely different way. >> Yes, yes. And as a matter of fact, the outliers sometimes are really an important part of the data. And so looking at not just where does most the data fall, but why are the outliers there? What do they mean, right? In a fraud detection case the outliers are the frauds, usually, right? So it's an important part of the data and looking at the entire data set allows you to find that. If you're looking at a sample, you'll miss it. >> So as we look forward to machine learning, kind of the last part of your four key drivers, that's a big impact on the way these things work. My favorite little example on machine learning in AI is the new Google Gmail, on that little tiny response that it suggests that on your reply. Which seems relatively straightforward, right? Thanks, I'll get right back to you, you know they're relatively short usually. But the amount of machine learning and artificial intelligence and data analysis that goes into the generation of my three responses versus your three response options back to me is pretty phenomenal. And you guys are now going to be able to bake that into all types of general type processes. >> That's right, and that's right. You know, you described a really cool consumer scenario around e-mail, but there's a bunch of commercial scenarios around things like predictive maintenance. GE, with its big gas turbines. If that thing goes offline at the wrong time it can be real expensive. Because then you have customers who are out of service and it turns out it takes hours to spin up a new gas turbine that might be sitting idle. But if you can do it in a maintenance window it's just not a big deal at all. And so if they can predict when parts are about to fail, that's a savings of literally billions of dollars across their install base. We have one of the major car companies did a really cool analysis around predicting potential recalls based on, in manufacturing, as tools were starting to go out of alignment. And what they could do was start to track and say, if it gets more than this far out of alignment the odds of a recall go up dramatically, and so now's the time to intervene and readjust that tool because a recall is a very, very expensive thing. If you can fix it upfront in the tool you're saving millions of dollars. >> Right. >> Fascinating examples of real world industrial scenarios using machinery. >> Right, and disconnected kind of data sets that actually are tied together in hindsight but probably the person who's responsible for keeping that machine up and running isn't really thinking about the impact to the company if there's a recall on that particular model of car. >> Yeah, exactly. Who would have known that the tolerance, you know, acceptable tolerance was exactly this, right? How would you set that in advance? But it turns out when you actually start running the correlations and throw some learning algorithms at it, you can really start pinpointing it and say, for this tool, it's this, for this other tool it might be something else. >> So the other kind of big trend that you did mention in this explosion of data is using so many more data sets. Going beyond the data that you own, that you generate, that you create, and pulling in a lot of this external data whether it's weather data, whether it's social sentiment data. There's so many data repositories now that you can integrate in with that proprietary data to then drive kind of a secret sauce algorithm that gives you that competitive advantage. You see more and more of that and I think you mentioned kind of the sloppy, crazy variability in all these data sets as you're trying to pull them into these systems. >> That's right, that's right. And we're seeing a bunch of customers doing that. There was an interesting scenario of, we have a customer that does soil testing for farmers with a neat, little device, kind of an IoT scenario, they plug it in, it does the soil test, sends it up to the cloud. Now it correlates that soil with the weather patterns in that area to say, here is the seeding and fertilizing regimen that we should be using for this plot of land. Right? Really cool scenario. >> Well, I'll tell you even a crazier version. I talked to a guy that ran a drone company with the sensors that did a similar type of thing. They run the drone and they analyze the field. And I had to ask him, I'm like, "Come on, I mean people have been sampling fields forever, "this can't be new, right?" And then it feeds back to their little Monsanto engine or whatever that tells you what to do. He goes, "Yeah, but here's what's different, Jeff. "Again, we used to take a sample. "We would take sample points on that field "and we would make a decision based on that sample." He goes, "Now I can track literally every single plant." >> That's cool. >> "Every single plant with the consistency of this "drone coverage and now I can micro, micro, micro "the application of water, the application of hydrogen," or whatever they give, the herbicides, et cetera. Pretty amazing. >> Yeah, and what we're seeing now is that the tractor companies are doing that on a, as you say, on a per seed basis as they're driving through the field based on samples that have been taken, based on drone surveys of what's there, and based on the weather patterns. I mean it's really cool what we're doing in terms of precision farming right now. >> Right. So I'll just take that kind of one step further. The other trend that's coming down the pike which is big and not going to have less data but a lot more is IoT. So from where you're sitting you've been in this business a while, as you look at kind of this next generation of explosion of all this additional machine-generated data, what type of future do you see? How is that going to play? What kind of opportunities is that going to open up? There's a whole nother, multiple orders of magnitude of data coming soon. >> Yeah, no, so IoT is clearly a... It multiplies the amount of data by literally an order of magnitude of, and many of the streams are real time in nature and the absolute requirement then is that you're doing some sort of machine learning to take advantage of it. To me, you can take almost any industry and talk about a potential machine learning scenario in the industry. My favorite one right now is cars, right? This was, you know, it's now, it's in real life. It's not a future thing. If you're driving a Tesla right now, your car is actually starting to fix itself sometimes. Literally, I got a call one time as I was driving down the road, they say, "Hey, we've detected this fault in your car "and if it's okay with you we're going to reset it "right now and it'll be fine." And I was like, "What was the problem?" They're like, "Don't worry about it." Well, that's pretty cool, right? When was the last time-- >> Did they at least ask you to pull over first? (Jeff and Mike laugh) >> But no, the whole idea of having a car that's self-diagnosing and fixing itself is really cool. That's a game changer, I think. >> On so many ways, I mean not only that but you generalize that to a much broader audience. I mean it used to be you made your product, you sent it to your distributor, and you maybe had some assumptions of how it's used, how it's not used. Are people using the features that you created? Are they not using them? Are they using them they way you thought? And now with this connected feedback loop, the ability for manufacturers to know how people are using their tools even beyond just the prescriptive maintenance is a phenomenal impact. >> Yes, and in that particular scenario for those kind of smart devices, not just the one-way feedback loop, but closing the loop and the in field update ability is you know, you combine those two, and wow! It's a whole new world. >> Right, I guess software really is eating the world. I guess you had it right way back when. All right, Mike, well thanks for stopping by. Good luck on your event across the pond here in a couple weeks and great to catch up. >> All right, thank you, Jeff. >> All right, he's Mike, I'm Jeff. You're watching theCUBE. It's a CUBEConversation in our Palo Alto Studios. Thanks for watching and we'll see you next time. (energetic music)

>> Live from Washington D.C., it's theCUBE covering Inforum DC 2018. Brought to you by Infor. >> Welcome back to Washington D.C., we are live here at theCUBE at Inforum '18. I'm John Walls along with Dave Vallante and it's a pleasure now to welcome to the show from Capgemini couple of folks, Rachel Myers, who's Director of Alliances at Capgemini. (laughing) And John Clark, who's the VP of info-practice at Capgemini and Dave put your phone away, would you please. >> We're off to a good start. >> We are. (laughing) >> Who are you guys again? >> I think it was givin' him directions for dinner tonight. I think what you're doing. It's down at K Street take a right. >> Don't drive scooters without a helmet. >> That's right. Inside story. Rachel and John, thanks for being with us. We appreciate the time here. >> Thanks for having us. >> Let's talk about the partnership with Infor. Where it's coming from. What you are adding to that. How you view it and what you're gettin' out of it. And John, if you would? >> Yeah absolutely. First, hello from D.C., he said. The relationship that Capgemini has had with Infor goes back over 20 years. But we formalized it really two years ago and had a strategic partnership defined around several of the products that Infor has with a big focus on digital and cloud. So Capgemini sees that Infor is really leading the charge in a lot of native cloud products out there and we know that, that is certainly something our clients are looking for. So formalized relationship and extremely excited to be lead partners and sponsors here at Inforum. >> And so Rachel, where do you come into play here then as far as Director of Alliances goes? I think the job title probably speaks for itself, but in terms of how the Infor relationship works and where it comes in to your portfolio onto your plate, how does that work? >> So I manage the relationship with Infor as our customers are looking at cloud and all the options out there. I manage the relationship into Infor bringing the right folks to bear to our customers and joining at the hip where we need to in support of our customers. >> Okay, so you mentioned John, that its been a 20 year relationship. So that means it goes back probably to the loss and software days, right? The whole early days of ERP. Now we come into the modern era, cloud. We're hearing all about AI. We're also hearing about, sort of, micro-verticals and industry expertise. >> Yes, yes. >> So square that circle for me because you guys have deep industry expertise. How do you mesh with Infor? >> Yeah great question. We absolutely, as you said, go to market from a sector perspective, so everything we do has some tent of an industry or a sector verticalisation and it matches exactly well with how Infor goes to market with last model functionality. So what we do for example, is look at where Infor and our sector team see gaps like on food processing companies and we'll build out that solution and take that to market. So really kind of extending the last malfunctionality with Infor and having Capgemini's solutions as well. >> So does that functionality ultimately make it back into Infor code or not necessarily? >> Not necessarily. >> Okay, all right. So it's like last inch function-- >> Right exactly. That's a pretty good analogy for it. >> Okay so, well, it's always the hardest part, right? I mean you think of cable, you think of all the-- >> Telephone whatever. >> Sort of examples, right? So, you know the old story is if you're here and you want to get to the wall and you go half way, you never get there, right? >> Exactly. >> So that's kind of the process that you're in. There's always more to do, right? >> Right. >> Okay, so what's hot these days in your space? >> Well we're here at Inforum talking to customers and our partners about many things. But we actually are speaking about Industry 4.0 which is a big hot topic. Supply chain and EAM, Enterprise Asset Management. We have practices and expertise in all of those, so we can bring the best to our customers from a system integration partner capability which would be us along with Infor and the products that they bring to bear. >> So what's the 101 on 4.0? Presumably a lot of automation, more efficiency, driving business value. How would you describe Industry 4.0 Next Gen? >> It's the next evolution, I would say, to automation of processees. We're getting closer, I would think, and people are definitely piloting to get there, but building a road map and helping them really see the value is what we're trying to do with our customers these days and making it real and really producing some ROI beyond that with automation. >> So AI is a piece of that? How about, have you seen like blockchain hit yet? Or is that sort of on people's road maps? >> I think it's definitely a road map item. I think there's some experimentation, but what we're definitely seeing become real is robotics process automation, RPA. We're doin' a lot of that with our customers and taking it beyond experimentation to actual ROI. >> And the RPA is exploding. I was actually impressed and surprised to hear so much RPA talk this morning. I didn't realize that Infor had quasi out of the box capbilities there. So what are you seeing? A lot of, sort of back office functions getting automated, software robots getting trained to do mundane tasks? What's the experience there? >> I think as we are implementing ERPs like Infor's, there is a need to take processes that customers are doing today manual and automate those to see the extension and the ROI beyond just the ERP software. >> We do see a lot of it start in the back office, so a lot of finance and HR functions is kind of the first place that companies look for 'cause on thing that we do see on RPA projects is don't try to tackle everything, but get focused and get some quick wins, if you will and that's really where we built our library and where we work with Infor. >> Is it fair the automation of it is coming from the lines of business which is kind of your wheelhouse, right? >> Right. >> It's not, sort of an IT thing so much. IT is probably a little afraid of it, but is that the way you see it? >> Yes it is. >> Okay and so talk about Capgemini's strategy as the world sort of evolves. You know, you always hear small projects, small wins are the way to go and for years it was like the big SAP implementation >> Yeah. >> Or the big Oracle implementation. How are you guys changing your business to accommodate that new thinking? >> So really on several fronts. One is definitely the methodology that we have and we see on projects is shifting from a waterfall to an agile. So much quicker iterations and cycles on the projects themselves and usually the scope. It will start off with a line of business and again, if it's looking for, hey, I just need to improve the digital relationship I have with my customer. Which can a lot of times just mean start a digital relationship with my customer. So it's really, you kind of keep a tight focus on the scope and just have an agile approach which, again, is what we have changed our methodologies for. >> So digital obviously is real. I mean, every CEO that we talk to is trying to get digital right. A lot of experimentation going on. Like you said a lot of, hey we have to have a digital strategy then you throw AI into the mix. You throw things like blockchain. It's a complicated situation for a lot of firms. What are the discussions like with customers? Where are you seeing the most success or early traction? >> I think having the vision and the scope of where you want to go three years, five years down the road and being able to prioritize against that road map what's going to give you the biggest benefit first, so that it's not just haphazardly trying out these technology enablers like RPA and AI, it is a clear vision and strategy of where we're trying to go and solely hitting some of that ROI and seeing value. >> Are you seeing more of a save money, make money kind of a mix? What are you seeing there? I would say probably a mix, save money for the right reasons and spend money to get the ROI that we're planning for in that road map. >> Just to amplify on the point that you're making Dave. Just from the customer side of the fence on this, for people who aren't, you're just introducing them to the cloud, right? To begin with and they're trying to embrace or understand a concept that they don't have any experience with and now you think of all these other capabilities you have down the road or all these other opportunities whether it's artificial intelligence or whether it's RPA, whatever it is. It's got to be mind-blowing. A little bit, doesn't it? And how do you, I guess, calm 'em down if they realize we are that far behind. We're never going to get there. We're always going to be three, five, 10 years behind because we're that far behind right now. So how do you, I guess, allay their concerns and then get them up to speed at such a way that they feel like they can catch up? >> Yeah, say one of the key things that we can provide is various maturity models. So we have kind of a keepin' it simple of a two by two grid of where do you fall from digital enablement? A, do you even know what that means? Do you do it within divisions or certain lines of business? And then, is that a part of the strategy for your customer acquisition, customer retention, employee retention, et cetera. And start with kind of a fit there and then we basically have offerings that then go from okay, if you're starting out then the approach can be let's go through what cloud is. Like I said, there are absolutely still discussions that we have now on, hey what is the difference between cloud and on-prem? Is it the same software version? Is it a different software? What are the security features and the data center? Some of those questions are still out there as you said and we've got to look at the maturity model to get 'em there. >> So let's go through the simple, I like simple, the two dimensional, one of the buckets, so it's like, hey, we're not even thinkin' about it, it's kind of lower left. Upper left would be line of business focus sort of narrow. Lower right would be at strategic, but we're not acting on it yet. >> Right, in a division or a single line of business or I may have a cross functional solution with a great digital road map, but it's in one plant, you know, 'cause then you get into, okay, well that's probably because you either had a champion locally or you had some trigger such as some customer issues or production issues or something that forced the issue, so to speak, there. And then the top right is, yeah, it's part of the strategy. It's built in to where the budget is allocated as well and it's a part of all the conversations we're having with business and IT. >> Were you guys seeing particular, thinking about sticking on digital for a minute, you think particular industry uptake, I mean, obviously retail's been disrupted, publishing, you know the music industry's been disrupted. But there's certain industries that really haven't been dramatically disrupted yet, financial services, healthcare, defense, really to date, these high risk businesses. What are you guys seeing and kind of where's the greatest familiarity or affinity to digital? >> Where we're starting and where we've been focused with Infor and the market place is consumer products and distribution as well as manufacturing. That's really been a focus area for us and we didn't get into this, but John's team has capability in Infor and is skilled in Infor and there are some focus areas for us with the customers in those industry segments. >> Do you think that automation, AI, improvements in the supply chain, you know robotics even software robots will reverse the trend toward offshore manufacturing tariffs, I guess maybe help too, but I mean, are you seeing any evidence of that automation sort of making the pendulum swing back or are the cost advantages so attractive and is the supply chain so intrenched? >> I'll let John elaborate, but I would say that there is still a fit for purpose for offshoring certain things and for automating certain things and that's why I think it's important to build a plan and a strategy for which things will be solved for in which ways. >> Yeah and the one thing I want to add is as you see some plant go from, it took 200, 300 people to operate a facility to I can do it with 10. That changes the economics of now the labor cost and labor arbitrage isn't as much a function, but yes, what about the rent, facilities and transportation? So we are seeing the economic calculation change a bit from the point of just go offshore for labor. Well if labor is not a big a point, we are seeing a shift there. >> Right, so the labor component's shrinking. And then you can automate that. Is there a quality aspect or is that kind of a myth? >> We think that's a myth from what we're seeing. >> Quality can improve a little bit. >> Exactly. >> Won't go down. Won't go down. >> You're saying coming back on-shoring? Or are you saying offshoring? >> Or automating. Automating whether it's on or off. >> Oh regardless of the location, right? >> Right. >> Automation's going to drive quality up. Lower re-work, right? Okay. >> Robots do it a little bit better than us especially if it's repetitive. >> They don't get tired. (laughing) How about some of your favorite kind of joint examples with Infor, any kind of customer wins you can talk about? >> We're actually working together in a lot of spaces, but one of the biggest ones that we are actually talking about a case study here on the floor at Inforum is at Coke Industries, one of it's companies Flint Hills Resources. We're actually in the middle of an EAM implementation with Flint Hills and working together collaboratively with Infor at the client. >> And is that the or bigger picture, you said 20 year relationship formalized much more recently than that. Ultimately what does that deliver for the client? You think at the end of the day? What's the power of that partnership? >> So I think that there's several things, one is that with the experience and history of a Capgemini with 50 years of consulting experience and strategy work. We now specifically bring Infor and Infor's technology into the conversations that it was not a structure before two years ago. So now we specifically have, where does Infor fit in the road map from a software agnostic industry perspective? And then from a just a plain and simple support and keeping your customer's Infor environment running that's additional strength that we have that we didn't have before. >> So you guys are known for being technology agnostic even though you've got an affinity of going to market with a company in this case Infor. How are they doing? What's on the to do list? If you're talking to customers saying, hey this is the sweet spot," here's where some of the items we want them to improve on. What would you say? >> I'd say for, I can at least say tactically with my team we are looking to enhance our solution is around burst and analytics. So that's definitely a best debris tool in the marketplace and so where we can integrate that into more products 'cause it's, Infor acquired it year and a half ago. So we're trying to fold it in with each product and keeping that trajectory. Where again a customer only has one platform to support for-- >> So that's kind of infusing that modern BI into the platforms. Functionally you're kind of happy with it. >> Oh absolutely. >> And it's just a matter of getting the function into-- >> Right. >> The sweet. >> Have it the defacto. >> Right. >> That's where we want to get. >> Right, right. >> But honestly if you just look at the floor out there, you know from our perspective, the great showing and the excitement and just the conversations that we have around Infor. There's been some confusion, I would say, from, without naming names, other competitors of Infor's on what is our cloud and digital road map and then when we look at Infor with cloud native, you know from the ground up, it makes that back to one of the questions you had on, depending on where customers are starting, if you can go from the beginning like Infor has done with some of their products, natively built cloud up. Then those are great conversations and we're seeing more of that in the market right now. >> When we talk to customers, when you talk to the sort of, traditional vendors, they'll say it's a hybrid world, which seems to be. >> It's true. >> When you talk to other cloud guys, it's like, cloud, cloud, cloud. Now even AWS has somewhat capitulated, they've made some announcements to do stuff on-prem. But logically it makes sense that if the data is in some data center location, it's probably going to stay there for a while if it's working and it's a lot of it and you don't necessarily want to move it to the cloud, so do you buy that? Is it a hybrid world? Will it stay a hybrid world? Or do you feel like the pendulum really is swinging into the cloud or not because of IoT, it's more sort of a decentralized world. What do you guys think? >> I think it's a customer choice. Sometimes we have some federally regulated customers that are concerned about data and security and not necessarily there yet in terms of the cloud and we have some customers that are wanting to go 100% cloud so I think it is definitely customer choice and we are there to advise them whether cloud is the right answer and even to help them implement and support them on their journey. So I think we've seen all, every which flavor of cloud, hybrid. >> From your stand point, whatever you want, you're going to-- >> Yeah, I'd say in the past two or three years there's definitely more clients, I would say most now will look at some, when they're doing their TCO and software selection, they absolutely will lead with, hey at least the core part, ERP part, for example, what can I do for cloud with that? 'Cause there's just so much-- >> Considerationalities. >> Yeah the consideration versus three, five years ago no you wouldn't look at that, but I do think there absolutely will be a hybrid foot print going forward. >> Well, if there's an affinity to cloud, presumably Infor has an advantage there, 'cause they're born on the cloud, or at least for that part of the business and other entrenched ERP is not going to be so easy to move to the cloud. In fact that's what you want to do. >> And I think we share the vision with Infor and talking to customers with the cloud first approach. It makes sense to move to the cloud. There is value in the cloud and we can help build that story for them. >> Charles Philips pretty smooth spokesperson, he's a clear thinker, he laid out the strategy. The strategy of, this is my fourth Inforum, I mean, it's grown, but it's consistent, you know, he presents it in a manner that I think is pretty compelling, so that's got to make you feel good, right? You got a leader that's committed, been here for a while. >> Yeah absolutely and one other thing that I really do like about coming to Inforum to see Charles is he actually gets it. If you think of it from CEO of a large software company with hundreds of products, he knows where they actually fit and can go through kind of the road map and the story. So very credible. >> The partnership's a win-win for sure. It certainly sounds like you've painted a very good picture and we appreciate the time. >> Yeah. >> Thanks for being with us and good luck the next couple of days here at the show. Have fun. >> Thank you. >> Appreciate the time. >> Should be, right? (laughing) Back with more live in Washington D.C., you're watching theCUBE. (upbeat music)

>> Announcer: Live from New Orleans, Louisiana, it's the Cube, covering .NEXT Conference 2018. Brought to you by Nutanix. >> Welcome back to the Cube, I'm here with Keith Townsend and I'm Stu Miniman. Happy to have on the program first-time guest Joe Zarb, who's with SAP Labs. He's the Vice President of Global Technology Partners. And welcome back to the Cube, long-time guest, Venugopal Pai, Vice President of Customer Success with Nutanix. Gentlemen, thanks so much for joining us. >> Great to be here, Stu, great to be here, Keith. >> All right, so Venugopal, our audience has seen him a few times. Joe, let's start, your role and inside SAP Labs what your organization does. >> Sure, happy to do that. So Joe Zarb, I head up our global technology partners within our global business development and ecosystems team. Basically helping our customers to respond to their needs and their wants for solutions that span not only SAP, but their whole digital transformation agenda. So we do that with the partners, and we do it with global service providers, we do it with software technology partners, and hardware technology partners. >> And Pai, we talked to Inder earlier today about customer success, but from an application standpoint, tell us why you're here. >> Of course, no thank you, Stu, thank you, Keith. Very good to be here again. So the reason that I'm here with Joe from SAP is we've had a long-standing relationship with SAP. Spanning almost four years. And the reason it's important is as Nutanix becomes the platform that customers start to depend on for the infrastructure, the key elements of what value we provide the customer is to mitigate a lot of the complexity that comes from infrastructure and allow them to focus on the business value of the application. And the predominant application as you start to global enterprises, large customers, SAP tends to be the lifeblood of that company. And the business value of how they drive value. So our partnership with SAP is to really make sure that as we start looking at transforming the data center and moving them to a digital platform that makes it very easy to consume, the ability for transcending the value to an SAP application, making sure that customers have that trust of, if I run SAP on Nutanix, the trust of availability, performance, capability, all the things that they need enterprise vendors to stand up to, we wanted to make sure that our journey with SAP started up early. Our journey with SAP in making sure they understand the concept of hyper-convergence and the impact of what it does for them has been a very fulfilling one and has been a journey that will continue on for a long ways to come. So that's why we're here. >> So, Joe, let's talk about digital transformation and the drivers. You know SAP, rich set of data is, I've heard it called a cash register of the world. So many transactions go through that. With that said, it's also one of those areas that we say, oh thoust dare not touch SAP. It is the system of record. However, it's a rich, rich area for digital transformation. The go fast, break things, part of the IT team, wants access to SAP, they want to get the data from there, they want to update transactions. Talk about that conflicting role that SAP has of, we're steady, rock solid versus go fast and break stuff. >> Right, so that's a great question. And what we're facing at SAP are demands that are coming from our customers around what people term as bimodal IT. They got to run their business, but they also have to innovate. So a big part of our strategy going forward is centered around HANA as you know, which is our real-time database, and it's a translytics database, right? So you could do transactions in it, you could also do analytics with the database within the same data set. So it provides a very powerful platform so that you could do your transactional operations and the analytics in a way where you could innovate. So that bimodal IT, and the relationship with Nutanix and the other hyper-convergent infrastructure players that we work with is really to focus on driving down the total cost of ownership in those operational areas, get to market quicker with those, and free up a technical center of excellence and functional center of excellence resources so that they can help the enterprise innovate. We have an entire platform that's dedicated just to innovation. It's our SAP Leonardo platform with our SAP Cloud platform, with Nutanix, and other hyper-converged players, and our transactional system. So that whole digital transformation really needs to take into account, hey, you got to protect the base, you got to run those core applications, but you can't take your eye off of innovation 'cause digital transformation's all about innovations. Business model reinvention as well as business process reinvention. So I think that's a big part of what we're focused on. >> So talk about Nutanix's role. How do you help customers with that goal of saying, the things that we do before are critically important, you need to keep doin' 'em, we need to do it cheaper, we need to do it faster, and we need to do it more reliably while we look to innovation. >> Absolutely. And I think that's a great story in terms of what Joe talked about in terms of SAP's lead into making sure that the ship is steady as it goes while making sure that the innovation engine is not forgotten, right? Where we start seeing is that the amalgamation between the two saying, I've got the traditional applications running as is, but I got to embrace innovation. And if we look at what Nutanix has done, and continues to do as you saw in some of the announcements at this event, is bringing the innovation in, but making sure that that innovation is brought with the respect of applications running in the data center, and still giving the customer the flexibility of hey, I want to embrace Cloud. I want to embrace the concept of what Cloud means to me, not just taking my data and moving it into the public Cloud, but giving me the way to get the Cloud-like heuristics, the Cloud-like management, Cloud-like flexibility, Cloud-like agility, the consumption of Cloud DevOps capabilities, so the combination of what we delivered in infrastructure layer, become where hardware to software, and tie it to what SAP is doing to drive that innovation from an application level is a very good partnership conversation to have, is hey, how do we now blend this software base in terms of what we're doing in the data center, and tie that to the innovation that SAP's driving at the application level, and together that's when true innovation for customers starts bringing to light. Because they focus the applications, we got the infrastructure, but this partnership then brings the two together. >> So, Pai, let's put some meat on the bone. It takes nine months, 12 months, to deploy SAP infrastructure period. Nutanix rack and stack, I can get a whole cluster up in less than an hour. However, there's still that SAP layer that basis layer that has to be laid out. How are you helping customers get more agile in that so that they wow the business? >> Absolutely. And just to put things in context, our SAP partner who has been around for four years, right? We've been SAP certified for 2 1/2 years, right? Both for SAP NetWeaver running on VMware hypervisors, and then as of a year and a half ago, running on our AHV hypervisor. So we're bringing that hypervisor innovation into the SAP world. Right, so that's one side. When you start looking at our software stack that start disseminating the focus on why things take so long for deploying an application is because the application layer is complex and the infrastructure layer is complex. So what we're doing is with the 40 to 50 customers you already have running on SAP is what we bring is if we can reduce the complexity of the infrastructure layer, the speed to value of deploying an application becomes much, much faster. So that's why customers are gravitating to Nutanix is because the infrastructure complexity has been eliminated as hey, it takes me six months to spin up a infrastructure that's meet variety of where they apply the amount of VM, which server, which storage, and you figure we're networking, and then I spin up the application. When we bring in Nutanix, the ability for us to disaggregate all that layered complexity that comes into play, speeds up the deployment of the application, therefore better time to value for customers saying, hey, I got to spin up the application a few months. I can't wait for nine months because the infrastructure's slowing me down. We start eliminating that complexity. >> Joe, one of the more interesting things to watch in the industry is the change in how customers are purchasing. Especially from software. The days of everything fully shrink-wrapped are long behind us. It's the subscription economy now. Nutanix is going along that journey from buying to software to fully subscription model. Can you touch on what you're seeing in maybe either you or Pai'll connect how that comes together with Nutanix. >> Yeah, I'd be happy to do that. So what we are seeing, and this is implemented in our strategy and our go-to market approach, is really that we live in a hybrid world. And I thought that that was a wonderful quote that I heard here at the conference or driven home in the keynote. So we do. We live in a hybrid world. SAP's strategy recognizes that. That's what our customers want. So we work very closely with Cloud partners like Microsoft Azure and Google, and of course Amazon and others. And of course we have an on-premise suite of solutions. So when we start to look at these business models, it's oftentimes about right-sizing the business model for the workload and the need of that particular customer sometimes for a particular industry. Now where Nutanix comes into play in this hyper-converged infrastructure is, there's some really difficult things that need to get done to make this world a reality. Right if you're going to move workloads and have them run in the Cloud, you might have them run at the edge if it's an IoT solution leveraging our Leonardo platform you might have them running in the core or you might have it running in a branch office. Every time you start adding those layers, you're adding complexity, you're adding cost, and you're adding a requirement for skills. So when we can work with close partners to downgrade the skills, downgrade some of the number of people you might need, create simplicity and create an environment where really it's a Nutanix statement but where our customers have that freedom to move their workload to the right environment to take advantage of it. Those are the partners who we want to work with. >> So SAP Labs, you can't get out of a Labs conversation without talking, well no we can't get out of a SAP Labs conversation without talking mobile and Fiori and all of the great stuff that's happening on just taking advantage of the deep data. Data's the biggest accessor, and mobile and giving that data to mobile, let's talk a little bit about the itch. What's the story between Nutanix, SAP, when it comes to stuff that CIOs care about today and that's Fiori. >> Yeah, so a great question. So if we look at Satyam presented yesterday in terms of our direction around IoT and looking at the edge as a very critical component of the entire operating system, enterprise called operating system model. One of the key things that we are spending a lot of time on is understanding the use cases for verticals and understanding okay when you look at a specific vertical, let's say it's oil and gas, or energy, or manufacturing, right? All of those verticals have a unique perspective on what IoT means to them. So IoT is a good buzzword and a good catchword, but when it comes to use cases and verticals, there's a very specific nomenclature on what they mean by IoT for them, right? So spending a lot of steam and Nutanix making a lot of time in deciphering what IoT means for customers, defining what use cases mean for that vertical and then working with SAP in determining okay, what does Leonardo mean for them because Leonardo is again, is a platform. Within the verticals, we're working with SAP and okay within the Leonardo platform, within the vertical, how do we define what our value prop within the IoT landscape is when it comes to the edge? And so you can see more coming from us, but we truly understand the importance of data like you said, and the creation of data at the edge, and the importance of analyzing the data, maybe in the Cloud. And that transformation of where the edge of data's created and where it needs to be analyzed, that journey is very complex. And if we can make that journey simple, then SAP customers win, SAP application, deployment wins, and we're able to therefore mitigate some of the complexity that comes with making that journey simple. >> You know I might add to that is again, what Pai said is spot on, but if you look at it from a manufacturing point of view, moving to the edge, customers are confronted with the reality of the networking complexity and they're either going to take the processing and move it to the problem or bring the problem to the processing. And so to do that takes hard work. And servers, and so there's a whole new genre of high-performance gateways and hardware that's emerging on the market from players like Fujitsu and Hewlett-Packard Enterprise and Dell, what have you. And you end up having a plethora of these devices at every well head, on every AMI, AMR meter-reading infrastructure in the utility system or in every single plant floor. So how do you take that level of innovation that's happening now at the plant floor and make it part, not only of your operational system, but of your IT and your data center so you could manage it with all the ilities that IT people do. And I think Nutanix and SAP are working to solve that problem. And our Leonardo platform is what we have to drive that edge and with Nutanix it's a very manageable environment. >> Great well, Joe and Pai, really appreciate the update on where you are today, where some of the direction are, we're going to the future. Getting towards the end of two days of live coverage here at Nutanix .NEXT 2018. For Keith Townsend, I'm Stu Miniman. Thanks for watching the Cube. >> Thank you. (upbeat music)

>> Announcer: Live from Las Vegas, it's theCUBE, covering Dell Technologies World 2018, brought to you by Dell EMC and it's ecosystem partners. >> Well, good afternoon. Welcome back. We are live here on theCUBE, Dell Technologies World 2018 in Las Vegas. I'm John Walls with Stu Miniman, and I hope you're hungry, because we have just something to satisfy that tech appetite of yours. We have a couple of guests to talk about plants, about eating, about vegetables. I'm looking forward to this. Marc Oshima, the CMO of AeroFarms. Marc, thank you for being with us. >> Yeah, thank you. We're always excited to share what we're doing and how we're transforming agriculture, how we are feeding communities, nourishing communities by enabling local production, bringing the farm to the cities where people are >> Excellent. Good, and also with us is Kash Saikh, who is the vice president of Cloud & Solutions at Dell EMC. Kash, good to see you too. >> Thank you for having me again. >> You bet. So, Marc, let's talk about AeroFarms. First off, to share your story with the folks at home, in case they're not familiar, when I said I hope you're hungry, there's a reason why, AeroFarms. >> Yeah, so this is one of the exciting things we're doing at AeroFarms. I'm one of the co-founders. We are growing indoors. This is indoor vertical farming. We're growing in converted warehouses without sun or soil. We're really rethinking about agriculture and what we can do when we think about the rising challenges we have, climate change, we think about access to fresh water, loss of arable land, but more importantly, again, how can we take back that control as a way of growing. So, AeroFarms, the Aero in AeroFarms refers to aeroponics. We're misting the roots with nutrients and water, using 95% less water than the field farm, so, we have growing that uses no pesticides, we use a fraction of the fertilizer. So, we're really changing the inputs, something about how we have better outputs, and this is an exciting time for us. >> Well, I do want to say, first off, congratulations to the Dell EMC Workforce Transformation Award Winner, so congratulations on that front. That's a great distinction, I assume quite proud and quite worthy, right? >> Yeah, a number of farms, we have a number of great stories and it's, really, starts with the company, so idea, the culture, the people, is really what makes it special, so for us it's very meaningful. So, we think about these farms being for the community, by the community. Our global headquarters are Newark, New Jersey. It's an exciting time in that city, helping really be part of a revitalization there. But 40% of our team's coming from Newark, 85% live within 15 miles of Newark, so the idea that we can create these year-long jobs, better wages, better benefits, and then really address the fact that it's a food desert as well, increase access to healthier foods, so it's exciting to think about what we can do with business. >> Yeah, okay, Kash, actually, I was trying to remember, was it an Innovation Award, that AeroFarms-- >> It was Innovation Award. >> Maybe for our audience, talk about some of what that means to be an Innovation Award. Obviously, AeroFarms is doing some pretty cool stuff, but bring if from the Dell's standpoint. >> Absolutely. Obviously, we are working very closely, my team and myself have been working very closely with AeroFarms, and they way I describe AeroFarms is they are what I call the digital born companies. They are completely disrupting the vertical data in the line of business they are in from all aspects. The innovation is multi-dimensional, if I can say that. So, if you look at the environment they are in, this is actually a warehouse, so there is no sunlight, there is no soil, and they are reducing the water by 95%. They are using our IOT technologies, alternative think technologies. They have the gateways where they are collecting the logistics of location, they have the multi-spectral camera where they are taking the images of the plants as they are coming in on these trays, in terms of what is the color, what is the texture, how they can make it more tasty, and that's where the machine learning comes in, where we are now looking at automating some of this processes around when they have the images, rather than sorting through these images, how we can automate them and make it even more digital. But, you know, it's impressive in terms of how many aspects of digital born and digital firsts these guys are using, because I don't think there is any customer that I've talked to in this area who's using all aspects of the disruption and disruptive technologies as Marc and AeroFarms is using. So, to me, they really deserve the Innovation Award, from so many perspectives and how they are leveraging the technology and how they are changing things in a very traditional industry. If you look at farming, it's a traditional industry but it's from the ground up, more digital. >> Marc, actually, I want to start there first, before we get into the IOT and the ML and all that wonderful stuff that we definitely want to cover. What do you consider your company? Are you a farming company, are you a technology company? You're one of the co-founders. Bring us back. You know, I'm from the area of New Jersey that you're based, no land, no soil, no area, a lot of time no sunlight, yep, sounds about right for that part of New Jersey. >> Yeah. >> So, the founding, was it a point in time with the technology, the skill set, bring us back, and how do you think of yourselves? >> Yeah, so, at the heart, we're farmers, but we're also a technology company, and there's this symbiotic relationship, and we realize if we want to be good at the farming, we need to be good at the technology. If we want to be good at the technology, we need to be good at the farming as well, so understanding this interaction. So, we think about the biology and the engineering and the environment, and what's exciting now, is we bring in the big data, so we're constantly sensing and looking at what's happening with the plant, so the plants are being monitored 24/7, so we think we are the world experts in understanding how to grow plants. We can grow a wide range of different types of crops, so what's exciting is that we can really change the equation in terms of having a better product. We can think about things like the taste, texture, and nutrition and, ultimately, yield, so we can have the right kind of sustainable business plan. >> I love that you say you're farmers. It's not just, oh, we're a software company, we're a digital company. You're right, farming's at the core. People that have seen the videos or tried your products understand, this is great produce you create there, and that pairing with, a big thing we've seen at the show, is the technology and the people, and bringing those together. So, bring us inside a little bit, your IT world, how you manage that, how you look at data as being a core piece of your business. >> What we love about the theme of the show is, well, make it real. It's so real that it's very tangible, it's food and thinking about how we can have that impact in communities, so everybody in our organization's very much aligned in terms of, again, how can we think about a new way of farming, from seed to package, a new way of growing that has food safety at the highest level. So, how do we do that? The technology, the IT, is helping enable a lot of this. We have an amazing workforce. We also have over 300 standard operating procedures on how to run a farm, but what the technology's allowing us to do is how to replicate that, how to scale the businesses, and how to make sure we can do it consistently all year round. So, the idea that we have eyes and ears and, literally, we think of ourselves as the plant listeners or the plant whisperers of what do the plants need, and the technologies allowing us those windows into, again, how to optimize 'em. >> So, what are you measuring? I assume, soil, moisture, humidity, what all inputs are you getting, and how are you processing them, and then how's that, I guess, Kash, I want to hear from you, how you are enabling them to make sense of all this, the analytic side? >> We actually are growing without soil, so just to make that perfectly clear. >> That's right, I'm sorry. That's right, my mistake. >> We have patents on our growing medium. It's actually cloth, and so it's a reusable medium, but allows us a lot of flexibility in terms of the types of crops we can grow. But, we're looking at the environmental factors, so things like temperature, humidity, we're also thinking about things like the nutrients, we're thinking about lighting. So, we talk about having this expertise, understand how to have more effective photosynthesis. We can look at each plant, each stage of maturation, understand not only what type of spectrum of light, but what intensity, what frequency, so we can actually have more effective photosynthesis indoors and then have that consistently. So, we actually develop these growing algorithms, so this idea, so we have an R&D farm, R&D team is taking this, and really calibrating it, then it gets handed over to our operations team. An idea, though, is every harvest now becomes another learning opportunity, and the fact is we can have up to 30 different harvests a year, so those are 30 learning opportunities. We think about that, exponentially, how much more insight we have, how much more data, and that's what I think makes AeroFarms unique is this holistic view. So, we've been doing this since 2004. We'll be the first to tell you, it's really challenging, how to bring this together, and it's by working with partners like Dell can help us really amplify that work and be able to use the technology to make insights around the data. So, we think of ourselves, not only harvesting the plant, but harvesting those insights as well. >> Kash, bring us inside this. Correct me if I'm wrong, but it doesn't sound like something that's off the shelf. What's involved in putting together a solution like this? How does Dell work with customers like AeroFarms? >> There are several aspects. The way we started was we started with an IOT workshop with AeroFarms. We also started with the gateways, which as we discussed, provide the logistics and location and all that good stuff. Then, we started working with Marc and the team on looking at how we can automate some of the things, especially around imaging. As I mentioned, there is a multi-spectral camera that is mounted on the harvesting table, and as you're taking the images, and rather than manually sorting through the images, the ideas can be applied, machine-learning technologies to automate some of that, because this is where we come in, especially from the machine learning and deep learning perspective, when we get involved, the first thing we evaluate is, with the customers, do they have the right set of the data? Do you have the right amount of data? If they have the data that is classified and categorized, and then the next step is, obviously, we can apply automation and machine learning and deep learning to get them faster in size, rather than doing it manually. And, in this case, like I said, they were pretty much already there because they are digital born company, they were using analytics, they have a lot of data, and so for us, it was a matter of making sure we focus on what is that they are trying to achieve. There are several aspects, as Marc said, there is yield, obviously, you want to increase the yield per square foot, and one of the matrix I saw was 390 times better productivity per square foot. So, the end of the day, they are trying to increase the yield and, for us, it's a matter of as we are gathering these images, how we can make the process more automated using machine learning and deep learning, if I can simplify that with the right amount of data. And, to answer your other part of the questions, too, in some cases, it's very customized, because they are different kind of customers. As I said, for me, AeroFarms is an example of digital first, they are already there, they have most of the technologies. In some cases, we work with a customers, they are in mature industries and they are mature customers, but they are now trying to be more digitally transformed. They are using some aspects of the digital transformation and we have them leverage machine learning or deep learning to get the faster in size and intelligence that can help them with a competitive differenciation. What we are trying to do is, as a part of these engagements, as in working with really advanced customers like AeroFarms or some other customers, is figuring out what are the typical challenges these customers run into. If I can summarize it, because there are a variety of customers, there are, obviously, early adapters, they come to us, they have figured out most of the things, but they have a particular problem around, let's say, a framework, TensorFlow, Caffe2, and what have you. Large majority of customers, they have heard about AI, they come to me and they are like, Kash, help us get started on this journey. It's just basic stuff, like how do get, even if I have IOT, how do I get started? So, I've heard about GPU and AI which is a cool thing. At the end of the day, I'm trying to solve my business problem and use it as a competitive differenciation. To me, is my job, especially as a solution lead for Dell EMC, is to bridge that gap, not just give them a building block, give them a solution. So, what we do, we have a lab we put together solutions. So, AI, complicated. You have various kinds of accelerators, you have operating systems, and then you have these frameworks, and then there are vertical softwares, what I call the AI. What we are doing in our labs is, based on learning from some of the customers, we are developing an AI validated start, which can be customized, depending on what the customers are trying to do, but they got a lot of guesswork. They got all their self-learning. Along with that, we provide consulting services, so, for example, these data scientists, they are a premium resource, hard-to-find skill sets. We don't want our customers to have the data scientists setting up these data lakes or figuring out all the stacks on their own. Give them the stack, provide them the services, so the idea is from accelerator, GPU, to solution faster. >> Right. So, Marc, your peers really appreciate that you're chewing some glass and working on some of these early solutions. Most customers I talk to, IOT is still relatively early, same thing with machine learning, so I wonder if you could just take a second and talk to some of the things you've learned, anything now that you look back and say I wish I'd understand this, either from a technology or organizational standpoint, kind of key lessons learned, that we can all learn from what you've done. >> Yeah, sure. I think at the heart of what we've heard is that this is a customized approach, so the idea that there are some key lessons, but we're writing a new playbook. That's what's exciting about this, and I think what was so key, though, what we saw with Dell, is there was a process. There was a collaboration in terms of hearing. These are important lessons because this is foundational work. So, I mentioned about the IOT workshop, really be able to get the stakeholders together, really understanding what are the business, and what are our business needs. But, it's not just that one point in time. It's ongoing, it's a really great collaboration, understanding how we integrated the data, what are the data insights, and then how we, it's a interative process, in terms of, again, how do we continue to evolve and make sense of this? Those are important lessons for any partner and any person starting out in this journey is making sure, understanding what the business's business need, but then being able to articulate that in a way that it'd be turned into action and insights. >> Anything that surprised you or caught you off guard in the process? >> Yeah, these are things that, again, because it's new, so it's making sure that we have an organizational commitment, again, in terms of, again, how we prioritize as scaling business, as an emerging business, with competing objectives at times, but at the heart of this is we really need to see what's the pulse of the business, and this is what's allowing us, so this is really important about making sure, strategically, it's front and center. >> It's a cool concept, no doubt about it, hydroponics, technology, an idea that you could say it's taken root, but that would be a terrible joke, and I wouldn't do that. Marc, thanks for being with us. Kash, a pleasure as well, and continued success. >> Well, I appreciate it. >> AeroFarms, based in Newark, New Jersey. Back with more, you're watching Dell Technologies World 2018, and we are live on theCUBE in Las Vegas, Nevada. (techy music)

San Francisco extracting the signal from the noise it's the cube covering vmworld 2015 brought to you by VM world and its ecosystem sponsors now your host Stu miniman and Brian Grace Lee welcome back this is the cube SiliconANGLE TVs live production of vmworld 2015 here in moscone north san francisco happy to have back on this segment we're actually gonna dig into some of the networking pieces Brian Grace Lee and myself here hosting it Sean Walsh repeat cube guest you know in a new role though so Sean welcome back here now the general manager of the ethernet business at qlogic thanks for joining us thank you thanks for having me alright so I mean Sean you know we're joking before we start here I mean you and I go back about 15 years I do you know those that know the adapter business I mean you know Jay and I've LJ core business on you've worked for qlogic before you did a stint in ml accent and you're now back to qlogic so why don't we start off with that you know what brought you back to qlogic what do you see is the opportunity there sure um I'll tell you more than anything else what brought me back was this 25 gig transition it's very rare and I call it the Holy trifecta of opportunity so you've got a market transition you actually have a chip ready for the market at the right time and the number one incumbent which is Intel doesn't have a product I mean not that they're late they just don't have a product and that's the type of stuff that great companies are built out of are those unique opportunities in the market and you know more than anything else that's when brought me back to qlogic alright so before we dig into some of the ethernet and hyperscale piece you know what what's the state of fibre channel Sean you know what we said is in those fiber channel the walking dead is it a cash cow that you know qlogic be a bit of milk and brocade and the others in the fibre channel business for a number years you know what's your real impression of fibre channel did that yeah so you know look fibre channel is mature there's no question about it is that the walking dead no not by any stretch and if it is the walking dead man it produces a lot of cash so I'll take that any day of the year right The Walking Dead's a real popular show so fibre channel you know it's still it's still gonna be used in a lot of environments but you know jokingly the way that I describe it to people is I look at fibre channel now is the Swiss bank of networks so a lot of web giant's by our fiber channel cards and people will look at me and go why do they do that because for all the hype of open compute and all the hype of the front end processors and all the things that are happening when you click on something where there's money involved that's on back end Oracle stuff and it's recorded on fibre channel and if there's money involved it's on fibre and as long as there's money in the enterprise or in the cloud I'm reasonably certain fibre channel will be around yeah it's a funny story I remember two years ago I think we were at Amazon's reinvent show and Andy Jesse's on stage and somebody asked you know well how much of Amazon is running amazoncom is running on AWS and its most of it and we all joke that somewhere in the back corner running the financials is you know a storage area network with the traditional array you know probably atandt touched by fibre channel absolutely i mean we just did a roll out with one of the web giants and there were six different locations each of the each of the pods for the service for about 5,000 servers and you know as you would expect about 3,000 on the front access servers there's about 500 for pop cash that was about 15 maybe twelve thirteen hundred for the for the big data and content distribution and all those other things the last 500 servers look just like the enterprise dual 10 gigs dual fibre channel cards and you know I don't see that changing anytime soon all right so let's talk a bit a little bit 25 gig Ethernet had an interview yesterday with mellanox actually who you know have some strong claims about their market leadership in the you know greater than 10 gig space so where are we with kind of the standards the adoption in queue logical position and 25 gig Ethernet sure so you know obviously like everyone in this business we all know each other yeah and when you look at the post 10 gig market okay 40 gigs been the dominant technology and I will tip my hat to mellanox they've done well in that space now we're both at the same spot so we have exactly the same opportunity in front of us we're early to market on the 25 we have race to get there and what we're seeing is the 10 gig market is going to 25 pretty straightforward because I like the single cable plant versus the quad cable plant the people that are at 40 aren't going to 50 they're going to transition straight to 100 we're seeing 50 more as a blade architecture midplane sort of solution and that's where at right now and I can tell you that we have multiple design win opportunities that we're in the midst of and we are slugging it out with these guys everything and it will be an absolute knife fight between us and mellanox to see who comes out number one in this market obviously we both think we're going to win but at the end of the day I've placed my bet and I expect to win all right so Sean can you lay out for us you know where are those battles so traditionally the network adapter it was an OEM type solution right I got it into the traditional server guys yeah and then it was getting the brand recognition for the enterprise customers and pushing that through how much is that traditional kind of OEM is it changing what's having service providers and those hyperscale web giants yes so there's there's three fundamental things when you look at 25 gig you gotta deal with so first off the enterprise is going to be much later because they need the I Triple E version that has backwards auto-negotiation so you know that's definitely a 17 18 pearly transition type thing the play right now is in the cloud and the service provider market where they're rolling out specific services and they're not as concerned about the backwards compatibility so that's where we're seeing the strength of this so they're all the names that you would expect and I have to say one of the interesting things about working with these guys is there n das or even nastier than our Liam India is they do not want you talking about them but it is very much that market where it's a non traditional enterprise type of solution for the next 12-18 months and then as we roll into that next gen around the pearly architecture where we all have full auto-negotiation that's where you're going to see the enterprise start to kick in yeah what what what are the types of applications that are driving this this next bump in speed what is it is it video is it sort of east and west types of application traffic is a big data what's what's driving this next bump so a couple of things you would expect which would be the you know certainly hadoop mapreduce you know those sorts of things are going there the beginning of migration to spark where they're doing real-time analytics versus post or processing batch type stuff so there they really care about it and this is where our DMA is also becoming very very popular in it the next area that most people probably don't think of is the telco in a vspace is the volume as these guys are doing their double move and there going from a TCA type platforms running mostly one in ten they're going to leave right to 25 and for them the big thing is the ability to partition the network and do that virtualization and be able to run deep edk in one set of partitions standard storage another set of partitions in classic IP on the third among the among the few folks that you know you would expect in that are the big content distribution guys so one of the companies that I can mention is Netflix so they've already been out at their at 40 right now and you know they're not waiting for 50 they're going to make another leap that goes forward and they've been pretty public about those types of statements if you look at some of the things that they talked about at NDF or IDF and they're wanting to have nvme and direct gas connection over i serve that's driving 100 gig stuff we did a demo at a flash memory summit with Samsung where we had a little over 3 million I ops coming off of it and again it's not the wrong number that matters but it's that ability to scale and deal with that many concurrent sessions that are driving it so those are the early applications and I don't think the applications will be a surprise because they're all the ones that have moved to 40 you know the 10 wasn't enough 40 might be too much they're going to 25 and for a lot of the others and its really the pop cash side that's driving the hunter gig stuff because you know when that Super Bowl ad goes you got to be able to take all that bandwidth it once yeah so Sean you brought up nvme maybe can you discuss a little bit you know what are the you know nvm me and some of these next-generation architectures and what's the importance to the user sure so nvme is basically a connection capability that used to run for hard drives then as intel moved into SSDs they added this so you had very very high performance low latency pci express like performance what a number of us in this business are starting to do is then say hey look instead of using SAS which is kind of running out of gas at 12 gig let's move to nvme and make it a fabric and encapsulate it so there's three dynamics that help that one is the advent of 25 50 100 the second is the use of RDMA to get the latency that you want and then the third is encapsulation I sir or the ice cozy with RDMA together and it's sort of that trifecta of things that are giving very very high performance scale out on the back end and again this is for the absolute fastest applications where they want the lowest latency there was an interesting survey that was done by a university of arizona on latency and it said that if two people are talking and if you pause for more than a quarter of a second that's when people change their body language they lean forward they tilt their head they do whatever and that's kind of the tolerance factor for latency on these things and again one of the one of the statements that that Facebook made publicly at their recent forum was that they will spend a hundred million dollars to save a millisecond because that's the type of investment that drives their revenue screen the faster they get clicks the faster they generate revenue so when you think of high frequency trading when you think of all those things that are time-sensitive the human factor and that are going to drive this all right so storage the interaction with networking is you know critically important especially to show like this at vmworld I mean John you and I talked for years is it wasn't necessarily you know fibre channel versus the ethernet now it's changing operational models if I go use Salesforce I don't think about my network anymore I felt sort of happen to used Ethernet it's I don't really care um hyper convergence um when somebody buys hyper convergence you know they just kind of the network comes with it when I buy a lot of these solutions my networking decision is made for me and I haven't thought about it so you know what's that trend that you're seeing so the for us the biggest trend is that it's a shifting customer base so people like new tonics and these guys are becoming the drivers of what we do and the OEMs are becoming much more distribution vehicles for these sorts of things than they are the creators of this content so when we look at how we write and how we build these things there's far more multi-threading in terms of them there's far more partitions in terms of the environment because we never know when we get plugged into it what that is going to be so incorporating our l2 and our RDMA into one set of engine so that you always have that hyper for it's on tap on demand and you know without getting down into the minutia of the implementation it is a fundamental shift in how we look at our driver architectures you know looking at arm based solutions and micro servers versus just x86 as you roll the film forward and it also means that as we look at our architectures they have to become much smaller and much lighter so some of the things that we traditionally would have done in an offload environment we may do more in firmware on the side and I think the other big trend that is going to drive that is this move towards FPGAs and some of the other things that are out there essentially acting as coprocessors from you you mentioned earlier Open Compute open compute platform those those foundations and what's going on what is what what's really going on there i think a lot of us see the headlines sometimes you think about it you go okay this is an opportunity for lots of engineering to contribute to things but what's the reality that you're dealing with the web scale folks sure if they seem like the first immediate types of companies that would buy into this or use it what's the reality of what's going on with that space well obviously inside the the i will say the web scale cloud giant space you know i think right now if you look at it you've got sort of the big 10 baidu Tencent obama at amazon web as your microsoft being those guys and then you know they are definitely building and designing their own stuff there's another tier below that where you have the ebays the Twitter's the the other sorts of folks that are in there and you know they're just now starting that migration if you look at the enterprise not a big surprise the financial guys are leading this we've seen public statements from JPM and other folks that have been at these events so you know I view it very much like the blade server migration I think it's going to be twenty twenty-five percent of the overall market whether we whether people like to admit it or not good old rack and stack is going to be around for a very long time and you know they're there are applications where it makes a lot of sense when you're deploying prop private cloud in the managed service provider market we're starting to see a move into that but you know if you say you know what's the ten year life cycle of an architect sure i would say that in the cloud were probably four or five years into it and the enterprise were maybe one or two years into it all right so what about the whole sdn discussion Sean you know how much does qlogic play into that what are you seeing in general and you know we're at vmworld so what about nsx you know is that part of the conversation and what do you hear in the marketplace today yeah it really is part of the conversation and the interesting part is that I think sdn is getting a lot of play because of the capabilities that people want and again you know when you look at the managed service providers wanting to have large scale lower costs that's going to definitely drive it but much like OpenStack and Linux and some of these other things it's not going to be you know the guys going to go download it off the web and put it in production at AT&T you know it's going to be a prepackaged solution it's going to be embedded as part of it if you look at what Red Hat is doing with their OpenStack release we look what mirantis is doing with their OpenStack release again from an enterprise perspective and from a production in the MSP and second tier cloud that's what you're going to see more of so for us Sdn is critical because it allows us to then start to do things that we want to do for high-performance storage it allows us to change the value proposition in terms of if you look at Hadoop one of these we want to be able to do is take the storage engine module and run that on our card with our embedded V switch and our next gen ship so that we can do zero stack copies between nodes to improve latency so it's not just having RDMA is having a smart stack that goes with it and having the SDN capability to go out tell the controller pay no attention this little traffic that's going on over here you know these are not the droids you're looking for and then everything goes along pretty well so it's it's very fundamental and strategic but it's it's a game it's a market in which we're going to participate but it's not one we're going to try and write or do a distribution for okay any other VMware related activities q logics doing announcements this week that you want to share this week I would have to say no you know I think the one other thing that we're strategically working on them on with that you would expect is RDMA capabilities across vMotion visa and those sorts of things we've been one of the leaders in terms of doing genevieve which is the follow-on to VX land for hybrid cloud and that sort of thing and we see that as a key fundamental partnership technology with VMware going forward all right so let's turn back to qlogic for a second so the CEO recently left he DNA that there's a search going on so give us the company update if you will well actually there isn't a search so Jean who is gonna is going to run the ship forward as CEO we've brought in chris king who was on our board as executive chair in person chris has a lot of experience in the chip market and she understands that intimate tie that we have to that intel tick-tock model and really how you run an efficient ship driven organization you know whether we play in the systems in between level you know we're not quite the system but we're not quite the chip and understanding that market is part of what she does and the board has given us the green light to continue to go forward develop what we need to do in terms of the other pieces jean has a strong financial background she was acting CEO for a year between HK and simon aires me after Simon left so she's got the depth she knows the business and for us you know you know it's kind of a non op where everything else is continuing on as you would expect yeah okay last question I have for you Sean I mean the dynamics change for years you know what there was kind of the duopoly Xin the market I mean it was in tellin broadcom oh yeah on the ethernet side it was Emulex and amp qlogic it's a different conversation today I mean you mentioned Intel we talked about mellanox don't you logic you know your old friend I don't lie back on a vago bought broadcom and now they're called broadcom I think so yeah so you know layout for us you know kind of you know where you see that the horses on the track and you know what excites you yeah so again you know if you look at the the 10 gig side of the business clearly intel has the leadership position now we're number two in the market if you look at the shared data that's come out you know the the the Emulex part of a vago has been struggling in losing chair then we have this 25 gig transition that came in the market and that was driven by broadcom and you know for those of us who have followed this business they I think everyone can appreciate the irony of avago of avago buying Emulex and then for all the years we tried to keep him separate bringing them back together was but we-we've chuckled over a few beers on that one but then you've got this 25 gig transition and you know the other thing is that if you look at so let me step back and say the other thing on the 10 gig market is was a very very clear dividing line the enterprise was owned by the broadcom / qlogic emulex side the cloud the channel the the the appliance business was owned by Intel mellanox okay now as we go into this next generation you've got us mellanox and the the original broadcom team coming in with 25 game we've all done something that gets us through this consortium approach we're all going to have a night Ripley approach from there and Intel isn't there you know we haven't seen any announcements or anything specific from Emulex that they've said publicly in that space so right now we kind of view it as a two-horse race we think from a software perspective that our friends at at broadcom com whatever we want to call them or bravado I think is how r CT / first tool that I don't think they have a software depth to run this playbook right now and then we have to do is take our enterprise strength and move those things like load balancing and failover and the SDN tools and end par and all the virtualization capabilities we have we got to move those rapidly into the into the cloud space and go after it for us it means we have to be more open source driven than we have been in the past it means that we have a different street fight for every one of these it represents a change in some of the sales model and how we go to market so you know not to say that we're you know we we've got all of everything wrapped up and perfect in this market but again right time right place and this will be the transition for another you know we think three to five years and there's there's still a lot of interesting things that are happening ironically one of the most interesting things I think it's got to happen in 25 is this use of the of the new little profile connectors I think that will do more to help the adoption of 25 gig in Hunter gig where you can use the RCX or r XC connector there's our cxr see I forgot the acronym but it kind of looks like the firewire HDMI connectors that you have on your laptop's now and now imagine that you can have a car that has that connector in a form factor that's you know maybe a half inch square and now you've got incredible port density and you can dynamically change between 25 50 and 100 on the fly well let Sean Sean you know we've always talked there's a lot of complexity that goes in under the covers and it's the interest who's got a good job of making that simple and consumable right and help tried those new textures go forward all right Sean thank you so much for joining us we'll be right back with lots more coverage including some more networking in-depth conversation thank you for watching thanks for having me

okay we're back this is Dave vellante Wikibon ugh i'm here with Jeff Frick this is silicon angles the Q we come to events we extract the signal from the noise we share with you our audience the best guests that we can find Mike scarpelli is here is the CFO of service now we're at knowledge great conference and extracting that signal from from all the noise in the industry Mike welcome to the cube thank you very much for having me today now you got to be thrilled with the progress coming off obviously a very strong quarter you had your financial analysts here at the event which is great for them they get to see the customers you guys are very transparent about giving access to customers and you know try to sort of Cordon them off behind the velvet rope I mean it's wide open here you got you know 4,000 people most our customers you got prospects here and so so congratulations on the progress thus far first your public company so you're never done you're you're all beginning yeah always you know the cusp so so tell me what what's the reaction been from the financial community that's had an opportunity to attend this event what are they telling you the the biggest feedback from investors was is they're surprised at the number of customers and large logo customers that we were able to have up on stage and talk glowing about the company and its beyond the whole itsm helped us because historically that's been the biggest push back we've gotten from investors there's a lot of kind of some of the more of the shorts that kind of push the limit at market size and the feedback was is now they get it how big the market size can be in the potential and many it's they feel it's endless the market size yeah let's talk about the TAM a little bit your your your main served market you're saying is the global 2000 you're about fourteen percent penetration into the global 2000 even though you've got 1600 plus customers so you've got a ways to go there there's definitely some some nice runway but the team is much more than that you certainly can serve a small and mid-sized customers plus you're approaching this new opportunity with platform as a service if I can even use that term so talk about your team a little bit how should observers been thinking about the opportunity for service next well the way we look at it is we feel the traditional itsm market is at least a four billion dollar plus mark if you just do the math based upon our run our run rate our penetration and then looking at an hour penetration boasting in terms of the number of customers and this is just focus on large enterprise we think is about 12,000 large enterprises in the world that are ideal customers today where we're going after we really don't go after the SMB market directly we let some of our MSP customers like dimension data and some of the others have served the MSP mark or the SMB market and then within our customer base even within IT we still see many g for example we're not in all the divisions of G so we know there's more room to grow and we think we're somewhere about a third penetrated if you just look at that that would tell you we're somewhere around a 4 billion dollar market there in the platform we just announced the app creator to this a date that we've really never enabled our customers to really deploy custom apps they did it on their own now with the app creator it's much easier for customers to now play with it and so we think the market is at least double the ITSM market I that's being very conservative talk to some analysts and they think it's a 20 billion dollar plus market yeah I mean I'm mice my senses that's very conservative because the big problem of the ITSM market is it's been it's sort of been forced on people you don't you don't buy the IT the legacy itsm products because you want to you're buying because you sort of have to and you sort of forced into it and they they just don't help me grow my business this is the painful environment so 20 billion dollar team that I don't know I mean that's that sounds like it's a great possibility for you but as you start to go into the business lines and new applications who knows it could be even much larger than that so talk about what it's like to be a public company now if you saw Marc Andreessen on CNBC the other day did you know I never said no so say so he basically came on and said us it's horrible to be a public company and it's very challenging and the number of public companies is down and of course it was self-serving but a lot of what he said is true now Frank and his keynote said you guys came did your IPO right after what he called the face plant yeah yeah so they had to make people nervous I I personally thought the facebook IPO was going to be a great thing for technology companies but when they overprice that it became not a great thing it wasn't Netscape it wasn't google it was faceplant so what's your take I mean obviously you've been performing ha what's it like being a public company what's the experience been like other than ringing the bell at the end why I see that much excited yeah you know things really haven't changed that much this is the fourth company have been the CFO public company what I will say today is probably the biggest challenge for being a CFO today and in any company is really the whole auditing profession with the PCAOB has really changed that the level of detail that auditors go into today has made it a lot more challenging for your quarterly clothes in your annual clothes and that's probably the most painful thing of being a public company from my perspective I I think it's great being a public come because we can have full transparency to our customers when your private company you can give transparency but they don't necessarily believe what you're saying as a public company I can't hide behind the numbers well the other thing too is as a private company they almost want to talk to the CFO you have time to talk to that's right so so that's really sort of why i asked the question because you know and reeses angle I can understand but from your standpoint you're competing with much larger players and if I'm a sales guy I'm going to say well they're small company they're underfunded it could be out of business in a while so going public had to be a big brand boost for you number one and number two it probably changes the way in which you look at cash flow a little bit so the number one thing about being a public company versus a private company is once you set expectations for the market you have to make sure you meet those expectations so if you give long term if you're really giving long term guidance in a technology company it's very hard because you want to be dynamic change on the fly and if you are a public company and if you don't want to meet expectations you may make the wrong business decision and you saw del one of the reasons why you want they want to go public is so they can make the right business decisions that's more for large companies have that struggle as a small company when you're in growth if you if you set the right expectations to investors it's not difficult being a public company cash flow we've told all of our investors our goal is we have 330 340 million in cash investors invested in us to grow that I'm not looking to just grow it and earn a half a point of interest you're going to grow that more if we invest it back in the business and hence we we hired at a record pace last quarter we're expanding and more data centers and you're going to see in 2013 we've told the analysts that we're going to invest all of our free cash flow operating cash flow back into the business yeah i mean that's obviously a question that everybody's asking that you guys aren't profitable because you pour the money back into the business and that's that's by design right yours too if I understand what you're saying it's a better ROI than sticking it on the you know earning statement correct and in terms of the the profitability SAS companies are their profitability is mass given that we sign a contract and generally we signed a three-year contract and we get annual Billings in advance and you see the deferred revenue growing and you see that you want to see operating cash flow on the server with free cash flow but you want to see your deferred revenue growth you want to see the backlog bro and you've seen that every quarter are deferred revenue at 100 milli yeah we have about a hundred and don't quote me on this it's in the filing hundred seventy two million exactly okay so that's and that's a better a good observer should look at that that deferred revenue line item and other any others that observe it should be paying yeah in our mind the three things that we really manage our business by and it's as we talked at our Investor Day is we want to walk before we run and we think we have a clear line of sight to get to a billion dollars sometime in 2060 and we're going to get there at three ways it's really new customer acquisition gaining new customers and the reason why that's so important is we've shown historically and this is we've been disclosing this in all of our filings once we get a customer we retain a customer we have north of a ninety-five percent renewal rate dollar renewal rate for our customers and we've also been able to show once we get a customer we further penetrate those customers thirty percent of all of our business in any on average in any quarter is new business to existing customers those are upsells that's further penetrating the ITSM opportunity and it's also getting users on the platform as well and your average sales prices are up yeah we'll the average revenue per customer continues to increase what we're doing is we're much better disciplined around our our pricing with customers such that we're not discounting really haven't changed our list prices haven't changed yeah so that's more increased number of seats correct not charging more per correct when you talk a lot of times you'll see when we when customers buy more seats they start to get volume discounts there's tiered volume discounts when they get to us you don't reset all of your original seats there are a few original contracts that we had that that we inherited but most it's just incremental discounts on the incremental seats and you have this massive impressive renewal rate of 95 plus percent and was ninety-six percent last quarter now when we talk about that we're talking about units right that's not a value-based with you know it's a dollar we do lose so we have sixteen hundred and forty customers we exited last quarter we added 128 net new customers we lose any quarter somewhere between six to twelve customers has been as high as and those customers we lose we lose for three reasons we look customers go bankrupt as factors life customers get acquired and if they get acquired by one of our customers it's one of our existing it's still a customer but it's a lost customer because it's now going into one and then customers we have a lot of small customers we signed up historically that we're as we're increasing our prices those customers some customers never fully deployed it and saw the value because it had two small of an IT shop and they decided to go with something more of a ticketing system okay so mathematically your renewal rate could be over a hundred percent correct okay I'm not going to ask well we don't know it can't matter can't mathematically be over i miss prices in it no we don't include so that's actually a good point you raise some companies mix up cells in price increases in the renewal rates ours is a dollar for dollar renault if they originally renewed at a hundred dollar if they originally bought it a hundred dollars and they renew it 102 100 goes into reno calculation the two goes into an upsell because we pay our reps on those eyes so it's actually more conservative calculational way most people do good thank you for that clarification now you work for company that sells primarily to IT CIOs you're a CFO so you have some street cred on this question but should this should the CIO report to the CFO the CEO the clo do you have an opinion I do have an opinion on this I'm happy to give up IT to report something else you know I've had for some reason if you look at history IT historically in most companies has reported into the CFO and why was that because people looked at the cost and they thought it was something you need to really manage costs and so it went into the IT it in my mind it doesn't really matter who you report into the important thing is that whoever you have leading your IT organization whether you want to call them a CIO or vp of IT or a director of IT in a smaller shop is that they have open access to not just the CEO quite frankly a lot of times the CEO is not going to be the one driving your IT decisions and your information system divisions who it is it's going to be the other members of the executive team whether it's the vp of engineering or the vp of support or the VP of Sales with your CRM is so important that your IT leader is able to communicate and get feedback from all of the executives in the company let's talk about comparable so you must love the fact that you're like one of the big three Salesforce work day service now great business models you know so you work day especially you guys are comparably sized on a similar meteoric rise you know legendary founders can you talk about that a little bit i mean those are those fair comparisons you know the real comparison between the three is were sassed other than that there's so many differences between the companies you look at a work day work day really is focused on right now the HR yes they are working on financials but I think it's going to be a couple years before they have a and I'm not saying this anything bad work day I just think it's going to be a few years before you're really ready for large enterprise yes you can sell to smaller businesses today and that's a segment of the market we really don't plan at all and if you look at they don't sell that and they don't sell 2i t know who they go into and I know we were actually in my prior company we were customer number five it worked at any it's a great product and that service now we are now a customer again and I think it's a great product it's really your record-keeping place for all of your HR records but we front end it many times with our own price it doesn't on board an off-board employees it doesn't interact with your systems internally that when you have a whether you want to do a password change or you want to sign someone an active directory you want to shut them down when they leave the we can do it seamlessly through our own product workday doesn't do that in terms of sales force once again I think Salesforce is a great company and I got to give them credit for they're the ones that really paved the road for the adoption of SAS we go about it a very different way they started their business really more as an SMB and then grow up into and now they're doing they've been doing for quite some time but now they sell into the large enterprise but if you look at their average revenue per customers much lower than ours and that's because they were selling they have a lot more SMB customers than we do but once again a very very different delivery model it's not as mission-critical I know my last company we used Salesforce couldn't go without using it however it was down pretty much every Saturday where you couldn't use it or on a weekend or on and a quarter when you were trying to close the deals and then that where your where your pipeline is and what deals closed you're hitting refresh refresh refresh that doesn't work with our customers they want instantaneous feedback and hence why we have a different architecture for our cloud we have what we view as a week we call it in our enterprise cloud as erna and others have talked about this week so we were talking about the tamil earlier Frank talks about these sort of vectors that your honor you talked about as well the transformation consumerization and automation as the three sort of real opportunities that you're you're you're approaching I wonder is there a fourth in your view as I hear things like app creator is this notion of a business line penetration is that you know potentially a new vector is that part of one of these three you know you one could argue that it's a new vector but I think it kind of falls into all three of those a little bit slice through them yeah no I just think it's it's even internally we use our own product internally probably not the best of our ability but we're really focused on it as we talked about we're kind of like the the Cobblers son we're now really focused so on and we have a number of interesting initiative fool it really blows me away about this product is my pie up my finance guys my business analyst my FP na guys they've been playing around with this and they've been creating a an app where we can track our whole closed process where we can put a lot of the the whole documentation for our socks controls things that I would have never thought of doing in our product but what was amazing about it is it's done by finance people it's not done by programmers IT hasn't been involved in this they develop the apps yeah your guys yes their work they're just playing with it applies on programs they are not 55 program no that's that to me is cool what is amazing about that's why i'm saying i think you know i personally think your Tim's way bigger than 4 billion I me are gonna say that you know it who knows right you don't know but it just seems to me that the IT is is such a large opportunity for you and that piece alone is its unique in the marketplace there's really not another organization out there in the closest I think it's Microsoft Excel you know and you know we all know you know we love it and hate it so the other thing is we hear about developers the rise of developers the enablement developers earnings about the developers but no one except for the Fred talks about citizen developers I've never heard that phrase in all the farmers as we've been do it's about the developer but you know he kind of took it down a notch in terms of technical expertise has the citizen developer yes and that was that's a unique twist on it well this is what it opens it up to the lines of business any business analysts can create apps on our platform and that's what makes it so much more approachable and it's I've just never seen another company like that the thing I wonder too is this we talked to Fred about this a little bit and this is way off in the horizon but this notion of the Internet of Things GE calls it the industrial internet potentially service now having a role there we talked about the Big Data meme and so forth but there's gonna be a lot of data a lot of complexity complexity seems to be your friend and so who knows that could be just yet another wave of potential growth for a company like if you just you don't know sometimes right I mean you're going to reinvent yourself selves over the next several years like many successful companies do my last question is you know the classic what keeps you up at night what worries you I mean you're working with Frank's luqman so he's throwing gasoline on the fire we know Frank from other days and you know set of scale companies so let's meet you haven't you guys pretty hard but so what keeps you up at night what worries you what are you looking out for you know these days the two things that worry me the most as a CFO is IT and I'll explain why in a little bit and facilities and the reason being is we are growing so fast and the problem unlike my last company was that most of our growth was in one location it's just a lot easier to project your growth and the requirements for IT requirements or facility in this company we are so geographically dispersed with all of our offices in the US and what we're doing around the world it's as you're adding last quarter we added 192 net new employees we're going to add around 200 this quarter and we tool where all those people going and trying to get the I think some of the the set of the managers whether they're an RD or whether in sales or the rent our support organization are graded telling me the number of people they need but they're not necessarily great at telling us exactly where they will be located and it puts all kinds of challenges on the that just reminded me you guys are what seventy percent of your businesses North America is seventy percent of our business is North America from a from a revenue perspective just a number of those customers our global customers don't count so the way we do it is based upon where the p.o is actually generated so that doesn't mean that seventy percent of our users are in the in North America but we're growing rapidly internationally and we have such a focus half of our our ads from a sales and marketing perspective or going or now markets isn't that how for instance IBM would do it I maybe you don't know I don't know necessarily either but and IBM's I think the majority of its business is not you know IBM but 100 billion dollar company but yeah but the majority of a you know that large companies businesses overseas I would imagine they do it the same way I'm not sure is but they do but when you look at other SAS companies out there whether you're looking at Salesforce and stuff most of sales for us is still and yes they've done while in Japan but their users tend to be more where the company is it's easy for them to just add on seats from that corporate p oh right okay that's the kind of differences I Michael listen it was really a pleasure having you on and thanks for helping educate us about about your business we're really excited that you guys had us here it's been a fantastic two days we're going another half day tomorrow but so thanks very much a pleasure meeting you and thank you for having me today thank you me all right everybody keep it right there we're going to do a quick cut to we're going to check out what's happening at Google i/o in San Francisco and they'll be back to wrap this is the cube we're right back after this