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Nicole Johnson, Head of Social Impact & Sustainability | The Path To Sustainable IT


 

>>Hi everyone. Welcome to this special event, pure Storage, the Path to Sustainable it. I'm your host, Lisa Martin. Very pleased to be joined by Nicole Johnson, the head of Social Impact and Sustainability at Pure Storage. Nicole, welcome to the >>Cube. Thanks for having me, Lisa. >>Sustainability is such an important topic to talk about, and I understand that Pure just announced a report today about sustainability. What can you tell me what nuggets are in this report? >>Well, actually quite a few really interesting nuggets, at least for us. And I, I think probably for you and your viewers as well. So we actually commissioned about a thousand sustainability leaders across the globe to understand, you know, what are their sustainability goals, what are they working on, and what are the impacts of buying decisions, particularly around infrastructure when it comes to sustainable goals. I think one of the things that was really interesting for us was the fact that around the world we did not see a significant variation in terms of sustainability being a top priority. You've, I'm sure you've heard about the energy crisis that's happening across Europe. And so, you know, there was some thought that perhaps that might play into AMEA being a larger, you know, having sustainability goals that were more significant. But we actually did not find that we found sustainability to be really important no matter where the respondents were located. >>So, very interesting at pure sustainability is really at the heart of what we do and has been since our founding. It's interesting because we set out to make storage really simple, but it turns out really simple, is also really sustainable and the products and services that we bring to our customers have really powerful outcomes when it comes to decreasing their, their own carbon footprints. And so, you know, we often hear from customers that we've actually really helped them to significantly improve their storage performance, but also allow them to save on space power and cooling costs and, and their footprint. So really significant findings. One example of that is a company called Cengage, which is a global education technology company. They recently shared with us that they have actually been able to reduce their overall storage footprint by 80% while doubling to tripling the performance of their storage systems. So it's really critical for, for companies who are thinking about their sustainability goals, to consider the dynamic between their sustainability program and their IT teams who are making these buying decisions. >>Right? Those two teams need to be really inextricably linked these days. You talked about the fact that there was really consistency across the regions in terms of sustainability being of high priority for organizations. You had a great customer story that you shared that showed significant impact can be made there by bringing the sustainability both together with it. But I'm wondering why are we seeing that so much of the vendor selection process still isn't revolving around sustainability or it's overlooked? What are some of the things that you see despite so many people saying sustainability huge priority? >>Well, in this survey, the most commonly cited challenge was really around the fact that there was a lack of management buy-in. 40% of respondents told us this was the top roadblock. So getting, I think getting that out of the way. And then we also just heard that sustainability teams were not brought into tech purchasing processes until after it's already rolling, right? So they're not even looped in. And that, that being said, you know, we know that it has been identified as one of the key departments to supporting a company's sustainability goals. So we, we really want to ensure that these two teams are talking more to each other. When we look even closer at the data from the respondents, we see some really positive correlations. We see that 65% of respondents reported that they're on track to meet their sustainability goals, and that it, of those 65%, it is significantly engaged with reporting data for those sustainability initiatives. We saw that, that for those who did report, the sustainability is a top priority for vendor selection. They were twice as likely to be on track with their goals and their sustainability directors said that they were getting involved at the beginning of the tech purchasing program. Our process, I'm sorry, rather than towards the end. And so, you know, we know that to curb the impact of climate crisis, we really need to embrace sustainability from a cross-functional viewpoint. >>Definitely has to be cross-functional. So, so strong correlations there in the report that organizations that had closer alignment between the sustainability folks and the IT folks were farther along in their sustainability program development, execution, et cetera, those CO was correlations, were they a surprise? >>Not entirely. You know, when we look at some of the statistics that come from the, you know, places like the World Economic Forum, they say that digitization generated 4% of greenhouse gas emissions in 2020. So, and that, you know, that's now almost three years ago, digital data only accelerates and by 2025, we expect that number could be almost double. And so we know that that communication and that correlation is gonna be really important because data centers are taking up such a huge footprint of when companies are looking at their emissions. And it's, I mean, quite frankly, a really interesting opportunity for it to be a trailblazer in the sustainability journey. And, you know, perhaps people that are in IT haven't thought about how they can make an impact in this area, but there really is some incredible ways to help us work on cutting carbon emissions, both from your company's perspective and from the world's perspective, right? >>Like we are, we're all doing this because it's something that we know we have to do to drive down climate change. So I think when you, when you think about how to be a trailblazer, how to do things differently, how to differentiate your own department, it's a really interesting connection that IT and sustainability work together. I would also say, you know, I'll just note that of the respondents to the survey we were discussing, we do over half of those respondents expect to see closer alignment between the organization's IT and sustainability teams as they move forward. >>And that's really a tip the, to those organizations embracing cultural change. That's always hard to do, but for those two, for sustainability and IT to come together as part of really the overall ethos of an organization, that's huge. And it's great to see the data demonstrating that, that those, that alignment, that close alignment is really on its way to helping organizations across industries make a big impact. And wanna dig in a little bit to peers, ESG goals. What can you share with us about >>That? Absolutely. So as I mentioned, peers kind of at the beginning of our formal ESG journey, but really has been working on the, on the sustainability front for a long time. I would, I, it's funny as we're, as we're doing a lot of this work and, and kind of building our own profile around this, we're coming back to some of the things that we have done in the past that consumers weren't necessarily interested in then, but are now because the world has changed, becoming more and more invested in. So that's exciting. So we did a baseline scope one, two, and three analysis and discovered, interestingly enough that 70% of our emissions comes from use of sold products. So our customers work running our products in their data centers. So we know that we, we've made some ambitious goals around our Scope one and two emissions, which is our own office, our utilities, you know, those, they only account for 6% of our emissions. So we know that to really address the issue of climate change, we need to work on the use of sold products. So we've also made a, a really ambitious commitment to decrease our carbon emissions by 66% per bed per petabyte by 2030 in our products. So decreasing our own carbon footprint, but also affecting our customers as well. And we've also committed to a science based target initiative and our road mapping how to achieve the ambitious goals set out in the Paris agreement. >>That's fantastic. It sounds like you really dialed in on where is the biggest opportunity for us as peer storage to make the biggest impact across our organization, across our customers' organizations. There lofty goals that pure set, but knowing what I know about Pure, you guys are probably well on track to, to accomplish those goals in record time. >>I hope So. >>Talk a little bit about advice that you would give to viewers who might be at the very beginning of their sustainability journey and really wondering what are the core elements besides it, sustainability, team alignment that I need to bring into this program to make it actually successful? >>Yeah, so I think, you know, understanding that you don't have to pick between really powerful technology and sustainable technology. There are opportunities to get both and not just in storage, right in, in your entire IT port portfolio. We know that, you know, we're in a place in the world where we have to look at things from the bigger picture. We have to solve new challenges and we have to approach business a little bit differently. So adopting solutions and services that are environmentally efficient can actually help to scale and deliver more effective and efficient IT solutions over time. So I think that that's something that we need to, to really remind ourselves, right? We have to go about business a little bit differently and that's okay. We also know that data centers utilize an incredible amount of, of energy and, and carbon. And so everything that we can do to drive that down is going to address the sustainability goals for us individually as well as, again, drive down that climate change. So we, we need to get out of the mindset that data centers are, are about reliability, your cost, et cetera. And really think about efficiency and carbon footprint when you're making those business decisions. I'll also say that, you know, the earlier that we can get sustainability teams into the conversation, the more impactful your business decisions are going to be and helping you to guide sustainable decision making. >>So shifting sustainability and it left almost together really shows that the correlation between those folks getting together in the beginning with intention, the report shows and the successes that peers had, demonstrate that that's very impactful for organizations to actually be able to implement even the cultural change that's needed for sustainability programs to be successful. My last question for you goes back to that report. You mentioned in there that the data show a lot of organizations are hampered by management buy-in, where sustainability is concerned. How can pure help its customers navigate around those barriers so that they get that management buy and they understand that the value in it for >>Them? Yeah, so I mean, I think that for me, my advice is always to speak to hearts and minds, right? And help the management to understand, first of all, the impact right on climate change. So I think that's the kind of hearts piece on the mind piece. I think it's addressing the sustainability goals that these companies have set for themselves and helping management understand how to, you know, how their IT buying decisions can actually really help them to reach these goals. We also, you know, we always run kind of TCOs for customers to understand what is the actual cost of, of the equipment. And so, you know, especially if you're in a, in a location in which energy costs are rising, I mean, I think we're seeing that around the world right now with inflation. Better understanding your energy costs can really help your management to understand the, again, the bigger picture and what that total cost is gonna be. Often we see, you know, that maybe the, the person who's buying the IT equipment isn't the same person who's purchasing, who's paying the, the electricity bills, right? And so sometimes even those two teams aren't talking. And there's a great opportunity there, I think, to just to just, you know, look at it from a more high level lens to better understand what total cost of ownership is. >>That's a great point. Great advice. Nicole. Thank you so much for joining me on the program today, talking about the new report that on sustainability that Pure put out some really compelling nuggets in there, but really also some great successes that you've already achieved internally on your own ESG goals and what you're helping customers to achieve in terms of driving down their carbon footprint and emissions. We so appreciate your insights and your thoughts. >>Thank you, Lisa. It's been great speaking with you. >>Pleasure speaking with you as well. We wanna thank you so much for watching. This is Pure Storage, the path to sustainable it. I'm Lisa Martin, we'll see you next time.

Published Date : Dec 7 2022

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Pure Storage The Path to Sustainable IT


 

>>In the early part of this century, we're talking about the 2005 to 2007 timeframe. There was a lot of talk about so-called green it. And at that time there was some organizational friction. Like for example, the line was that the CIO never saw the power bill, so he or she didn't care, or that the facilities folks, they rarely talked to the IT department. So it was kind of that split brain. And, and then the oh 7 0 8 financial crisis really created an inflection point in a couple of ways. First, it caused organizations to kind of pump the brakes on it spending, and then they took their eye off the sustainability ball. And the second big trend, of course, was the cloud model, you know, kind of became a benchmark for it. Simplicity and automation and efficiency, the ability to dial down and dial up capacity as needed. >>And the third was by the end of the first decade of the, the two thousands, the technology of virtualization was really hitting its best stride. And then you had innovations like flash storage, which largely eliminated the need for these massive farms of spinning mechanical devices that sucked up a lot of power. And so really these technologies began their march to mainstream adoption. And as we progressed through the 2020s, the effect of climate change really come into focus as a critical component of esg. Environmental, social, and governance. Shareholders have come to demand metrics around sustainability. Employees are often choosing employers based on their ESG posture. And most importantly, companies are finding that savings on power cooling and footprint, it has a bottom line impact on the income statement. Now you add to that the energy challenges around the world, particularly facing Europe right now, the effects of global inflation and even more advanced technologies like machine intelligence. >>And you've got a perfect storm where technology can really provide some relief to organizations. Hello and welcome to the Path to Sustainable It Made Possible by Pure Storage and Collaboration with the Cube. My name is Dave Valante and I'm one of the host of the program, along with my colleague Lisa Martin. Now, today we're gonna hear from three leaders on the sustainability topic. First up, Lisa will talk to Nicole Johnson. She's the head of Social Impact and Sustainability at Pure Storage. Nicole will talk about the results from a study of around a thousand sustainability leaders worldwide, and she'll share some metrics from that study. And then next, Lisa will speak to AJ Singh. He's the Chief Product Officer at Pure Storage. We've had had him on the cube before, and not only will he share some useful stats in the market, I'll also talk about some of the technology innovations that customers can tap to address their energy consumption, not the least of which is ai, which is is entering every aspect of our lives, including how we deal with energy consumption. And then we'll bring it back to our Boston studio and go north of Italy with Mattia Ballero of Elec Informatica, a services provider with deep expertise on the topic of sustainability. We hope you enjoyed the program today. Thanks for watching. Let's get started >>At Pure Storage, the opportunity for change and our commitment to a sustainable future are a direct reflection of the way we've always operated and the values we live by every day. We are making significant and immediate impact worldwide through our environmental sustainability efforts. The milestones of change can be seen everywhere in everything we do. Pure's Evergreen Storage architecture delivers two key environmental benefits to customers, the reduction of wasted energy and the reduction of e-waste. Additionally, Pure's implemented a series of product packaging redesigns, promoting recycled and reuse in order to reduce waste that will not only benefit our customers, but also the environment. Pure is committed to doing what is right and leading the way with innovation. That has always been the pure difference, making a difference by enabling our customers to drive out energy usage and their data storage systems by up to 80%. Today, more than 97% of pure arrays purchased six years ago are still in service. And tomorrow our goal for the future is to reduce Scope three. Emissions Pure is committing to further reducing our sold products emissions by 66% per petabyte by 2030. All of this means what we said at the beginning, change that is simple and that is what it has always been about. Pure has a vision for the future today, tomorrow, forever. >>Hi everyone, welcome to this special event, pure Storage, the Path to Sustainable it. I'm your host, Lisa Martin. Very pleased to be joined by Nicole Johnson, the head of Social Impact and Sustainability at Pure Storage. Nicole, welcome to the Cube. Thanks >>For having me, Lisa. >>Sustainability is such an important topic to talk about and I understand that Pure just announced a report today about sustainability. What can you tell me what nuggets are in this report? >>Well, actually quite a few really interesting nuggets, at least for us. And I, I think probably for you and your viewers as well. So we actually commissioned about a thousand sustainability leaders across the globe to understand, you know, what are their sustainability goals, what are they working on, and what are the impacts of buying decisions, particularly around infrastructure when it comes to sustainable goals. I think one of the things that was really interesting for us was the fact that around the world we did not see a significant variation in terms of sustainability being a top priority. You've, I'm sure you've heard about the energy crisis that's happening across Europe. And so, you know, there was some thought that perhaps that might play into AMEA being a larger, you know, having sustainability goals that were more significant. But we actually did not find that we found sustainability to be really important no matter where the respondents were located. >>So very interesting at Pure sustainability is really at the heart of what we do and has been since our founding. It's interesting because we set out to make storage really simple, but it turns out really simple is also really sustainable. And the products and services that we bring to our customers have really powerful outcomes when it comes to decreasing their, their own carbon footprints. And so, you know, we often hear from customers that we've actually really helped them to significantly improve their storage performance, but also allow them to save on space power and cooling costs and, and their footprint. So really significant findings. One example of that is a company called Cengage, which is a global education technology company. They recently shared with us that they have actually been able to reduce their overall storage footprint by 80% while doubling to tripling the performance of their storage systems. So it's really critical for, for companies who are thinking about their sustainability goals, to consider the dynamic between their sustainability program and their IT teams who are making these buying decisions, >>Right? Those two teams need to be really inextricably linked these days. You talked about the fact that there was really consistency across the regions in terms of sustainability being of high priority for organizations. You had a great customer story that you shared that showed significant impact can be made there by bringing the sustainability both together with it. But I'm wondering why are we seeing that so much of the vendor selection process still isn't revolving around sustainability or it's overlooked? What are some of the things that you received despite so many people saying sustainability, huge priority? >>Well, in this survey, the most commonly cited challenge was really around the fact that there was a lack of management buy-in. 40% of respondents told us this was the top roadblock. So getting, I think getting that out of the way. And then we also just heard that sustainability teams were not brought into tech purchasing processes until after it's already rolling, right? So they're not even looped in. And that being said, you know, we know that it has been identified as one of the key departments to supporting a company sustainability goals. So we, we really want to ensure that these two teams are talking more to each other. When we look even closer at the data from the respondents, we see some really positive correlations. We see that 65% of respondents reported that they're on track to meet their sustainability goals. And the IT of those 65%, it is significantly engaged with reporting data for those sustainability initiatives. We saw that, that for those who did report, the sustainability is a top priority for vendor selection. They were twice as likely to be on track with their goals and their sustainability directors said that they were getting involved at the beginning of the tech purchasing program. Our process, I'm sorry, rather than towards the end. And so, you know, we know that to curb the impact of climate crisis, we really need to embrace sustainability from a cross-functional viewpoint. >>Definitely has to be cross-functional. So, so strong correlations there in the report that organizations that had closer alignment between the sustainability folks and the IT folks were farther along in their sustainability program development, execution, et cetera, those co was correlations, were they a surprise? >>Not entirely. You know, when we look at some of the statistics that come from the, you know, places like the World Economic Forum, they say that digitization generated 4% of greenhouse gas emissions in 2020. So, and that, you know, that's now almost three years ago, digital data only accelerates, and by 2025, we expect that number could be almost double. And so we know that that communication and that correlation is gonna be really important because data centers are taking up such a huge footprint of when companies are looking at their emissions. And it's, I mean, quite frankly, a really interesting opportunity for it to be a trailblazer in the sustainability journey. And, you know, perhaps people that are in IT haven't thought about how they can make an impact in this area, but there really is some incredible ways to help us work on cutting carbon emissions, both from your company's perspective and from the world's perspective, right? >>Like we are, we're all doing this because it's something that we know we have to do to drive down climate change. So I think when you, when you think about how to be a trailblazer, how to do things differently, how to differentiate your own department, it's a really interesting connection that IT and sustainability work together. I would also say, you know, I'll just note that of the respondents to the survey we were discussing, we do over half of those respondents expect to see closer alignment between the organization's IT and sustainability teams as they move forward. >>And that's really a, a tip a hat to those organizations embracing cultural change. That's always hard to do, but for those two, for sustainability in IT to come together as part of really the overall ethos of an organization, that's huge. And it's great to see the data demonstrating that, that those, that alignment, that close alignment is really on its way to helping organizations across industries make a big impact. I wanna dig in a little bit to here's ESG goals. What can you share with us about >>That? Absolutely. So as I mentioned peers kind of at the beginning of our formal ESG journey, but really has been working on the, on the sustainability front for a long time. I would, it's funny as we're, as we're doing a lot of this work and, and kind of building our own profile around this, we're coming back to some of the things that we have done in the past that consumers weren't necessarily interested in then but are now because the world has changed, becoming more and more invested in. So that's exciting. So we did a baseline scope one, two, and three analysis and discovered, interestingly enough that 70% of our emissions comes from use of sold products. So our customers work running our products in their data centers. So we know that we, we've made some ambitious goals around our Scope one and two emissions, which is our own office, our utilities, you know, those, they only account for 6% of our emissions. So we know that to really address the issue of climate change, we need to work on the use of sold products. So we've also made a, a really ambitious commitment to decrease our carbon emissions by 66% per bed per petabyte by 2030 in our product. So decreasing our own carbon footprint, but also affecting our customers as well. And we've also committed to a science-based target initiative and our road mapping how to achieve the ambitious goals set out in the Paris agreement. >>That's fantastic. It sounds like you really dialed in on where is the biggest opportunity for us as Pure Storage to make the biggest impact across our organization, across our customers organizations. There lofty goals that pure set, but knowing what I know about Pure, you guys are probably well on track to, to accomplish those goals in record time, >>I hope So. >>Talk a little bit about advice that you would give to viewers who might be at the very beginning of their sustainability journey and really wondering what are the core elements besides it, sustainability, team alignment that I need to bring into this program to make it actually successful? >>Yeah, so I think, you know, understanding that you don't have to pick between really powerful technology and sustainable technology. There are opportunities to get both and not just in storage right in, in your entire IT portfolio. We know that, you know, we're in a place in the world where we have to look at things from the bigger picture. We have to solve new challenges and we have to approach business a little bit differently. So adopting solutions and services that are environmentally efficient can actually help to scale and deliver more effective and efficient IT solutions over time. So I think that that's something that we need to, to really remind ourselves, right? We have to go about business a little bit differently and that's okay. We also know that data centers utilize an incredible amount of, of energy and, and carbon. And so everything that we can do to drive that down is going to address the sustainability goals for us individually as well as, again, drive down that climate change. So we, we need to get out of the mindset that data centers are, are about reliability or cost, et cetera, and really think about efficiency and carbon footprint when you're making those business decisions. I'll also say that, you know, the earlier that we can get sustainability teams into the conversation, the more impactful your business decisions are going to be and helping you to guide sustainable decision making. >>So shifting sustainability and IT left almost together really shows that the correlation between those folks getting together in the beginning with intention, the report shows and the successes that peers had demonstrate that that's very impactful for organizations to actually be able to implement even the cultural change that's needed for sustainability programs to be successful. My last question for you goes back to that report. You mentioned in there that the data show a lot of organizations are hampered by management buy-in, where sustainability is concerned. How can pure help its customers navigate around those barriers so that they get that management buy-in and they understand that the value in it for >>Them? Yeah, so I mean, I think that for me, my advice is always to speak to hearts and minds, right? And help the management to understand, first of all, the impact right on climate change. So I think that's the kind of hearts piece on the mind piece. I think it's addressing the sustainability goals that these companies have set for themselves and helping management understand how to, you know, how their IT buying decisions can actually really help them to reach these goals. We also, you know, we always run kind of TCOs for customers to understand what is the actual cost of, of the equipment. And so, you know, especially if you're in a, in a location in which energy costs are rising, I mean, I think we're seeing that around the world right now with inflation. Better understanding your energy costs can really help your management to understand the, again, the bigger picture and what that total cost is gonna be. Often we see, you know, that maybe the I the person who's buying the IT equipment isn't the same person who's purchasing, who's paying the, the electricity bills, right? And so sometimes even those two teams aren't talking. And there's a great opportunity there, I think, to just to just, you know, look at it from a more high level lens to better understand what total cost of ownership is. >>That's a great point. Great advice. Nicole, thank you so much for joining me on the program today, talking about the new report that on sustainability that Pure put out some really compelling nuggets in there, but really also some great successes that you've already achieved internally on your own ESG goals and what you're helping customers to achieve in terms of driving down their carbon footprint and emissions. We so appreciate your insights and your thoughts. >>Thank you, Lisa. It's been great speaking with you. >>AJ Singh joins me, the Chief Product Officer at Peer Storage. Aj, it's great to have you back on the program. >>Great to be back on, Lisa, good morning. >>Good morning. And sustainability is such an important topic to talk about. So we're gonna really unpack what PEER is doing, we're gonna get your viewpoints on what you're seeing and you're gonna leave the audience with some recommendations on how they can get started on their ESG journey. First question, we've been hearing a lot from pure AJ about the role that technology plays in organizations achieving sustainability goals. What's been the biggest environmental impact associated with, with customers achieving that given the massive volumes of data that keep being generated? >>Absolutely, Lisa, you can imagine that the data is only growing and exploding and, and, and, and there's a good reason for it. You know, data is the new currency. Some people call it the new oil. And the opportunity to go process this data gain insights is really helping customers drive an edge in the digital transformation. It's gonna make a difference between them being on the leaderboard a decade from now when the digital transformation kind of pans out versus, you know, being kind of somebody that, you know, quite missed the boat. So data is super critical and and obviously as part of that we see all these big benefits, but it has to be stored and, and, and that means it's gonna consume a lot of resources and, and the, and therefore data center usage has only accelerated, right? You can imagine the amount of data being generated, you know, recent study pointed to roughly by twenty twenty five, a hundred and seventy five zetabytes, which where each zettabyte is a billion terabytes. So just think of that size and scale of data. That's huge. And, and they also say that, you know, pretty soon, today, in fact in the developed world, every person is having an interaction with the data center literally every 18 seconds. So whether it's on Facebook or Twitter or you know, your email, people are constantly interacting with data. So you can imagine this data is only exploding. It has to be stored and it consumes a lot of energy. In fact, >>It, oh, go ahead. Sorry. >>No, I was saying in fact, you know, there's some studies have shown that data center usage literally consumes one to 2% of global energy consumption. So if there's one place we could really help climate change and, and all those aspects, if you can kind of really, you know, tamp down the data center, energy consumption, sorry, you were saying, >>I was just gonna say, it's, it's an incredibly important topic and the, the, the stats on data that you provided and also I, I like how you talked about, you know, every 18 seconds we're interacting with a data center, whether we know it or not, we think about the long term implications, the fact that data is growing massively. As you shared with the stats that you mentioned. If we think about though the responsibility that companies have, every company in today's world needs to be a data company, right? And we consumers expect it. We expect that you are gonna deliver these relevant, personalized experiences whether we're doing a transaction in our personal lives or in business. But what is the, what requirements do technology companies have to really start billing down their carbon footprints? >>No, absolutely. If you can think about it, just to kind of finish up the data story a little bit, the explosion is to the point where, in fact, if you just recently was in the news that Ireland went up and said, sorry, we can't have any more data centers here. We just don't have the power to supply them. That was big in the news and you know, all the hyperscale that was crashing the head. I know they've come around that and figured out a way around it, but it's getting there. Some, some organizations and and areas jurisdictions are saying pretty much no data center the law, you know, we're, we just can't do it. And so as you said, so companies like Pure, I mean, our view is that it has an opportunity here to really do our bit for climate change and be able to, you know, drive a sustainable environment. >>And, and at Pure we believe that, you know, today's data success really ultimately hinges on energy efficiency, you know, so to to really be energy efficient means you are gonna be successful long term with data. Because if you think of classic data infrastructures, the legacy infrastructures, you know, we've got disk infrastructures, hybrid infrastructures, flash infrastructures, low end systems, medium end systems, high end systems. So a lot of silos, you know, a lot of inefficiency across the silos. Cause the data doesn't get used across that. In fact, you know, today a lot of data centers are not really built with kind of the efficiency and environmental mindset. So there's a big opportunity there. >>So aj, talk to me about some of the steps that Pure is implementing as its chief product officer. Would love to get your your thoughts, what steps is it implementing to help Pures customers become more sustainable? >>No, absolutely. So essentially we are all inherently motivated, like pure and, and, and, and everybody else to solve problems for customers and really forward the status quo, right? You know, innovation, you know, that's what we are all about. And while we are doing that, the challenge is to how do you make technology and the data we feed into it faster, smarter, scalable obviously, but more importantly sustainable. And you can do all of that, but if you miss the sustainability bit, you're kind of missing the boat. And I also feel from an ethical perspective, that's really important for us. Not only you do all the other things, but also kind of make it sustainable. In fact, today 80% of the companies, the companies are realizing this, 80% today are in fact report out on sustainability, which is great. In fact, 80% of leadership at companies, you know, CEOs and senior executives say they've been impacted by some climate change event, you know, where it's a fire in the place they had to evacuate or floods or storms or hurricanes, you, you name it, right? >>So mitigating the carbon impact can in fact today be a competitive advantage for companies because that's where the puck is going and everybody's, you know, it's skating, wanting to skate towards the, and it's good, it's good business too to be sustainable and, and, and meet these, you know, customer requirements. In fact, the the recent survey that we released today is saying that more and more organizations are kickstarting, their sustainability initiatives and many take are aiming to make a significant progress against that over the next decade. So that's, that's really, you know, part of the big, the really, so our view is that that IT infrastructure, you know, can really make a big push towards greener it and not just kind of greenwash it, but actually, you know, you know, make things more greener and, and, and really take the, the lead in, in esg. And so it's important that organizations can reach alignment with their IT teams and challenge their IT teams to continue to lead, you know, for the organization, the sustainability aspects. >>I'm curious, aj, when you're in customer conversations, are you seeing that it's really the C-suite plus it coming together and, and how does peer help facilitate that? To your point, it needs to be able to deliver this, but it's, it's a board level objective these days. >>Absolutely. We're seeing increasingly, especially in Europe with the, you know, the war in Ukraine and the energy crisis that, you know, that's, that's, you know, unleashed. We definitely see it's becoming a bigger and bigger board level objective for, for a lot of companies. And we definitely see customers in starting to do that. So, so in particular, I do want to touch briefly on what steps we are taking as a company, you know, to to to make it sustainable. And obviously customers are doing all the things we talked about and, and we're also helping them become smarter with data. But the key difference is, you know, we have a big focus on efficiency, which is really optimizing performance per wat with unmatched storage density. So you can reduce the footprint and dramatically lower the power required. And and how efficient is that? You know, compared to other old flash systems, we tend to be one fifth, we tend to take one fifth the power compared to other flash systems and substantially lower compared to spinning this. >>So you can imagine, you know, cutting your, if data center consumption is a 2% of global consumption, roughly 40% of that tends to be storage cause of all the spinning disc. So you add about, you know, 0.8% to global consumption and if you can cut that by four fifths, you know, you can already start to make an impact. So, so we feel we can do that. And also we're quite a bit more denser, 10 times more denser. So imagine one fifth the power, one 10th the density, but then we take it a step further because okay, you've got the storage system in the data center, but what about the end of life aspect? What about the waste and reclamation? So we also have something called non-disruptive upgrades. We, using our AI technology in pure one, we can start to sense when a particular part is going to fail and just before it goes to failure, we actually replace it in a non-disruptive fashion. So customer's data is not impacted and then we recycle that so you get a full end to end life cycle, you know, from all the way from the time you deploy much lower power, much lower density, but then also at the back end, you know, reduction in e-waste and those kind of things. >>That's a great point you, that you bring up in terms of the reclamation process. It sounds like Pure does that on its own, the customer doesn't have to be involved in that. >>That's right. And we do that, it's a part of our evergreen, you know, service that we offer. A lot of customers sign up for that service and in fact they don't even, we tell them, Hey, you know, that part's about to go, we're gonna come in, we're gonna swap it out and, and then we actually recycle that part, >>The power of ai. Love that. What are some of the, the things that companies can do if they're, if they're early in this journey on sustainability, what are some of the specific steps companies can take to get started and maybe accelerate that journey as it's becoming climate change and things are becoming just more and more of a, of a daily topic on the news? >>No, absolutely. There's a lot of things companies can do. In fact, the four four item that we're gonna highlight, the first one is, you know, they can just start by doing a materiality assessment and a materiality assessment essentially engages all the stakeholders to find out which specific issues are important for the business, right? So you identify your key priorities that intersect with what the stakeholders want, you know, your different groups from sales, customers, partners, you know, different departments in the organization. And for example, for us, when we conducted our materiality assessment, for us, our product we felt was the biggest area of focus that could contribute a lot towards, you know, making an impact in, in, in from a sustainability standpoint. That's number one. I think number two companies can also think about taking an Azure service approach. The beauty of the Azure service approach is that you are buying a, your customer, they're buying outcomes with SLAs and, and when you are starting to buy outcomes with SLAs, you can start small and then grow as you consume more. >>So that way you don't have systems sitting idle waiting for you to consume more, right? And that's the beauty of the as service approach. And so for example, for us, you know, we have something called Evergreen one, which is our as service offer, where essentially customers are able to only use and have systems turned onto as much as they're consuming. So, so that reduces the waste associated with underutilized systems, right? That's number two. Number three is also you can optimize your supply chains end to end, right? Basically by making sure you're moving, recycling, packaging and eliminating waste in that thing so you can recycle it back to your suppliers. And you can also choose a sustainable supplier network that following sort of good practices, you know, you know, across the globe and such supply chains that are responsive and diverse can really help you. Also, the big business benefit benefited. >>You can also handle surges and demand, for example, for us during the pandemic with this global supply chain shortages, you know, whereas most of our competitors, you know, lead times went to 40, 50 weeks, our lead times went from three to six weeks cuz you know, we had this sustainable, you know, supply chain. And so all of these things, you know, the three things important, but the fourth thing I say more cultural and, and the cultural thing is how do you actually begin to have sustainability become a core part of your ethos at the company, you know, across all the departments, you know, and we've at Pure, definitely it's big for us, you know, you know, around sustainability starting with a product design, but all of the areas as well, if you follow those four items, they'll do the great place to start. >>That's great advice, great recommendations. You talk about the, the, the supply chain, sustainable supply chain optimization. We've been having a lot of conversations with businesses and vendors alike about that and how important it is. You bring up a great point too on supplier diversity, if we could have a whole conversation on that. Yes. But I'm also glad that you brought up culture that's huge to, for organizations to adopt an ESG strategy and really drive sustainability in their business. It has to become, to your point, part of their ethos. Yes. It's challenging. Cultural change management is challenging. Although I think with climate change and the things that are so public, it's, it's more on, on the top mindset folks. But it's a great point that the organization really as a whole needs to embrace the sustainability mindset so that it as a, as an organization lives and breathes that. Yes. And last question for you is advice. So you, you outlined the Four Steps organizations can take. I look how you made that quite simple. What advice would you give organizations who are on that journey to adopting those, those actions, as you said, as they look to really build and deploy and execute an ESG strategy? >>No, absolutely. And so obviously, you know, the advice is gonna come from, you know, a company like Pure, you know, our background kind of being a supplier of products. And so, you know, our advice is for companies that have products, usually they tend to be the biggest generator, the products that you sell to your, your customers, especially if they've got hardware components in it. But, you know, the biggest generator of e-waste and, and and, and, and, and kind of from a sustainability standpoint. So it's really important to have an intentional design approach towards your products with sustainability in mind. So it's not something that's, that you can handle at the very back end. You design it front in the product and so that sustainable design becomes very intentional. So for us, for example, doing these non-disruptive upgrades had to be designed up front so that, you know, a, you know, one of our repair person could go into a customer shop and be able to pull out a card and put in a new card without any change in the customer system. >>That non-receptive approach, it has to be designed into the hardware software systems to be able to pull that on. And that intentional design enables you to recover pieces just when they're about to fail and then putting them through a recovery, you know, waste recovery process. So that, that's kind of the one thing I would say that philosophy, again, it comes down to if that is, you know, seeping into the culture, into your core ethos, you will start to do, you know, you know, that type of work. So, so I mean it's important thing, you know, look, this year, you know, with the spike in energy prices, you know, you know, gas prices going up, it's super important that all of us, you know, do our bit in there and start to drive products that are fundamentally sustainable, not just at the initial, you know, install point, but from an end to end full life cycle standpoint. >>Absolutely. And I love that you brought up intention that is everything that peers doing is with, with such thought and intention and really for organizations and any industry to become more sustainable, to develop an ESG strategy. To your point, it all needs to start with intention. And of course that that cultural adoption, aj, it's been so great to have you on the program talking about what PEER is doing to help organizations really navigate that path to sustainable it. We appreciate your insights on your time. >>Thank you, Lisa. Pleasure being on board >>At Pure Storage. The opportunity for change and our commitment to a sustainable future are a direct reflection of the way we've always operated and the values we live by every day. We are making significant and immediate impact worldwide through our environmental sustainability efforts. The milestones of change can be seen everywhere in everything we do. Pures Evergreen storage architecture delivers two key environmental benefits to customers, the reduction of wasted energy and the reduction of e-waste. Additionally, pures implemented a series of product packaging redesigns, promoting recycle and reuse in order to reduce waste that will not only benefit our customers, but also the environment. Pure is committed to doing what is right and leading the way with innovation. That has always been the pure difference, making a difference by enabling our customers to drive out energy usage and their data storage systems by up to 80% today, more than 97% of Pure Array purchased six years ago are still in service. And tomorrow our goal for the future is to reduce Scope three emissions Pure is committing to further reducing our sold products emissions by 66% per petabyte by 2030. All of this means what we said at the beginning, change that is simple and that is what it has always been about. Pure has a vision for the future today, tomorrow, forever. >>We're back talking about the path to sustainable it and now we're gonna get the perspective from Mattia Valerio, who is with Elec Informatica and IT services firm and the beautiful Lombardi region of Italy north of Milano. Mattia, welcome to the Cube. Thanks so much for coming on. >>Thank you very much, Dave. Thank you. >>All right, before we jump in, tell us a little bit more about Elec Informatica. What's your focus, talk about your unique value add to customers. >>Yeah, so basically Alma Informatica is middle company from the north part of Italy and is managed service provider in the IT area. Okay. So the, the main focus area of Al Meca is reach digital transformation innovation to our clients with focus on infrastructure services, workplace services, and also cybersecurity services. Okay. And we try to follow the path of our clients to the digital transformation and the innovation through technology and sustainability. >>Yeah. Obviously very hot topics right now. Sustainability, environmental impact, they're growing areas of focus among leaders across all industries. A particularly acute right now in, in Europe with the, you know, the energy challenges you've talked about things like sustainable business. What does that mean? What does that term Yeah. You know, speak to and, and what can others learn from it? >>Yeah. At at, at our approach to sustainability is grounded in science and, and values and also in customer territory, but also employee centered. I mean, we conduct regular assessments to understand the most significant environment and social issues for our business with, with the goal of prioritizing what we do for a sustainability future. Our service delivery methodology, employee care relationship with the local supplier and local area and institution are a major factor for us to, to build a such a responsibility strategy. Specifically during the past year, we have been particularly focused on define sustainability governance in the company based on stakeholder engagement, defining material issues, establishing quantitative indicators to monitor and setting medium to long-term goals. >>Okay, so you have a lot of data. You can go into a customer, you can do an assessment, you can set a baseline, and then you have other data by which you can compare that and, and understand what's achievable. So what's your vision for sustainable business? You know, that strategy, you know, how has it affected your business in terms of the evolution? Cuz this wasn't, hasn't always been as hot a topic as it is today. And and is it a competitive advantage for you? >>Yeah, yeah. For, for, for all intense and proposed sustainability is a competitive advantage for elec. I mean, it's so, because at the time of profound transformation in the work, in the world of work, CSR issues make a company more attractive when searching for new talent to enter in the workforce of our company. In addition, efforts to ensure people's proper work life balance are a strong retention factor. And regarding our business proposition, ELEX attempts is to meet high standard of sustainability and reliability. Our green data center, you said is a prime example of this approach as at the same time, is there a conditioning activity that is done to give a second life to technology devices that come from back from rental? I mean, our customer inquiries with respect to sustainability are increasingly frequent and in depth and which is why we monitor our performance and invest in certification such as EcoVadis or ISO 14,001. Okay, >>Got it. So in a previous life I actually did some work with, with, with power companies and there were two big factors in it that affected the power consumption. Obviously virtualization was a big one, if you could consolidate servers, you know, that was huge. But the other was the advent of flash storage and that was, we used to actually go in with the, the engineers and the power company put in alligator clips to measure of, of, of an all flash array versus, you know, the spinning disc and it was a big impact. So you, I wanna talk about your, your experience with Pure Storage. You use Flash Array and the Evergreen architecture. Can you talk about what your experience there, why did you make that decision to select Pure Storage? How does that help you meet sustainability and operational requirements? Do those benefits scale as your customers grow? What's your experience been? >>Yeah, it was basically an easy and easy answer to our, to our business needs. Okay. Because you said before that in Elec we, we manage a lot of data, okay? And in the past we, we, we see it, we see that the constraints of managing so many, many data was very, very difficult to manage in terms of power consumption or simply for the, the space of storing the data. And when, when Pure came to us and share our products, their vision to the data management journey for Element Informatica, it was very easy to choose pure why with values and numbers. We, we create a business case and we said that we, we see that our power consumption usage was much less, more than 90% of previous technology that we used in the past. Okay. And so of course you have to manage a grade oil deploy of flash technology storage, but it was a good target. >>So we have tried to monitoring the adoption of flash technology and monitor monitoring also the power consumption and the efficiency that the pure technology bring to our, to our IT systems and of course the IT systems of our clients. And so this is one, the first part, the first good part of our trip with, with Pure. And after that we approach also the sustainability in long term of choosing pure technology storage. You mentioned the Evergreen models of Pure, and of course this was, again, challenge for us because it allows, it allow us to extend the life cycle management of our data centers, but also the, IT allows us to improve the facility of the facilities of using technology from our technical side. Okay. So we are much more efficient than in the past with the choose of Pure storage technologies. Okay. Of course, this easy users, easy usage mode, let me say it, allow us to bring this value to our, to all our clients that put their data in our data centers. >>So you talked about how you've seen a 90% improvement relative to previous technologies. I always, I haven't put you in the spot. Yeah, because I, I, I was on Pure's website and I saw in their ESG report some com, you know, it was a comparison with a generic competitor presuming that competitor was not, you know, a 2010 spinning disc system. But, but, so I'm curious as to the results that you're seeing with Pure in terms of footprint and power usage. You, you're referencing some of that. We heard some metrics from Nicole and AJ earlier in the program. Do you think, again, I'm gonna put you in the spot, do you think that Pure's architecture and the way they've applied, whether it's machine intelligence or the Evergreen model, et cetera, is more competitive than other platforms that you've seen? >>Yeah, of course. Is more competitor improve competitive because basically it allows to service provider to do much more efficient value proposition and offer services that are more, that brings more values to, to the customers. Okay. So the customer is always at the center of a proposition of a service provider and trying to adopt the methodology and also the, the value that pure as inside by design in the technology is, is for us very, very, very important and very, very strategic because, because with like a glass, we can, our self transfer try to transfer the values of pure, pure technologies to our service provider client. >>Okay. Matta, let's wrap and talk about sort of near term 2023 and then longer term it looks like sustainability is a topic that's here to stay. Unlike when we were putting alligator clips on storage arrays, trying to help customers get rebates that just didn't have legs. It was too complicated. Now it's a, a topic that everybody's measuring. What's next for elec in its sustainability journey? What advice would you might have? Sustainability leaders that wanna make a meaningful impact on the environment, but also on the bottom line. >>Okay, so sustainability is fortunately a widely spread concept. And our role in, in this great game is to define a strategy, align with the common and fundamentals goals for the future of planet and capable of expressing our inclination and the, and the particularities and accessibility goals in the near future. I, I say, I can say that are will be basically free one define sustainability plan. Okay? It's fundamentals to define a sustainability plan. Then it's very important to monitor the its emissions and we will calculate our carbon footprint. Okay? And least button list produces certifiable and comprehensive sustainability report with respect to the demands of customers, suppliers, and also partners. Okay. So I can say that this three target will be our direction in the, in the future. Okay. >>Yeah. So I mean, pretty straightforward. Make a plan. You gotta monitor and measure, you can't improve what you can't measure. So you gonna set a baseline, you're gonna report on that. Yep. You're gonna analyze the data and you're gonna make continuous improvement. >>Yep. >>Matea, thanks so much for joining us today in sharing your perspectives from the, the northern part of Italy. Really appreciate it. >>Yeah, thank you for having aboard. Thank you very >>Much. It was really our pleasure. Okay, in a moment, I'm gonna be back to wrap up the program and share some resources that could be valuable in your sustainability journey. Keep it right there. >>Sustainability is becoming increasingly important and is hitting more RFPs than ever before as a critical decision point for customers. Environmental benefits are not the only impetus. Rather bottom line cost savings are proving that sustainability actually means better business. You can make a strong business case around sustainability and you should, many more organizations are setting mid and long-term goals for sustainability and putting forth published metrics for shareholders and customers. Whereas early green IT initiatives at the beginning of this century, were met with skepticism and somewhat disappointing results. Today, vendor r and d is driving innovation in system design, semiconductor advancements, automation in machine intelligence that's really beginning to show tangible results. Thankfully. Now remember, all these videos are available on demand@thecube.net. So check them out at your convenience and don't forget to go to silicon angle.com for all the enterprise tech news of the day. You also want to check out pure storage.com. >>There are a ton of resources there. As an aside, pure is the only company I can recall to allow you to access resources like a Gartner Magic Quadrant without forcing you to fill out a lead gen form. So thank you for that. Pure storage, I love that. There's no squeeze page on that. No friction. It's kind of on brand there for pure well done. But to the topic today, sustainability, there's some really good information on the site around esg, Pure's Environmental, social and Governance mission. So there's more in there than just sustainability. You'll see some transparent statistics on things like gender and ethnic diversity, and of course you'll see that Pure has some work to do there. But kudos for publishing those stats transparently and setting goals so we can track your progress. And there's plenty on the sustainability topic as well, including some competitive benchmarks, which are interesting to look at and may give you some other things to think about. We hope you've enjoyed the path to Sustainable it made possible by Pure Storage produced with the Cube, your leader in enterprise and emerging tech, tech coverage.

Published Date : Dec 5 2022

SUMMARY :

trend, of course, was the cloud model, you know, kind of became a benchmark for it. And then you had innovations like flash storage, which largely eliminated the We hope you enjoyed the program today. At Pure Storage, the opportunity for change and our commitment to a sustainable future Very pleased to be joined by Nicole Johnson, the head of Social What can you tell me what nuggets are in this report? And so, you know, there was some thought that perhaps that might play into AMEA And so, you know, we often hear from customers that What are some of the things that you received despite so many people saying sustainability, And so, you know, we know that to curb the that had closer alignment between the sustainability folks and the IT folks were farther along So, and that, you know, that's now almost three years ago, digital data the respondents to the survey we were discussing, we do And it's great to see the data demonstrating our Scope one and two emissions, which is our own office, our utilities, you know, those, It sounds like you really dialed in on where is the biggest decisions are going to be and helping you to guide sustainable decision My last question for you goes back to that report. And so, you know, especially if you're in a, in a location Nicole, thank you so much for joining me on the program today, it's great to have you back on the program. pure AJ about the role that technology plays in organizations achieving sustainability it's on Facebook or Twitter or you know, your email, people are constantly interacting with you know, tamp down the data center, energy consumption, sorry, you were saying, We expect that you are gonna deliver these relevant, the explosion is to the point where, in fact, if you just recently was in the news that Ireland went So a lot of silos, you know, a lot of inefficiency across the silos. So aj, talk to me about some of the steps that Pure is implementing as its chief product officer. In fact, 80% of leadership at companies, you know, CEOs and senior executives say they've teams and challenge their IT teams to continue to lead, you know, To your point, it needs to be able to deliver this, but it's, it's a board level objective We're seeing increasingly, especially in Europe with the, you know, the war in Ukraine and the the back end, you know, reduction in e-waste and those kind of things. that on its own, the customer doesn't have to be involved in that. they don't even, we tell them, Hey, you know, that part's about to go, we're gonna come in, we're gonna swap it out and, companies can take to get started and maybe accelerate that journey as it's becoming climate the biggest area of focus that could contribute a lot towards, you know, making an impact in, So that way you don't have systems sitting idle waiting for you to consume more, and the cultural thing is how do you actually begin to have sustainability become But I'm also glad that you brought up culture that's And so obviously, you know, the advice is gonna come from, you know, it comes down to if that is, you know, seeping into the culture, into your core ethos, it's been so great to have you on the program talking about what PEER is doing to help organizations really are a direct reflection of the way we've always operated and the values we live by every We're back talking about the path to sustainable it and now we're gonna get the perspective from All right, before we jump in, tell us a little bit more about Elec Informatica. in the IT area. right now in, in Europe with the, you know, the energy challenges you've talked about things sustainability governance in the company based on stakeholder engagement, You know, that strategy, you know, how has it affected your business in terms of the evolution? Our green data center, you of, of, of an all flash array versus, you know, the spinning disc and it was a big impact. And so of course you have to manage a grade oil deploy of the facilities of using technology from our that competitor was not, you know, a 2010 spinning disc system. So the customer is always at the center of a proposition What advice would you might have? monitor the its emissions and we will calculate our So you gonna set a baseline, you're gonna report on that. the northern part of Italy. Yeah, thank you for having aboard. Okay, in a moment, I'm gonna be back to wrap up the program and share some resources case around sustainability and you should, many more organizations are setting mid can recall to allow you to access resources like a Gartner Magic Quadrant without forcing

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John Schultz, HPE & Kay Firth-Butterfield, WEF | HPE Discover 2022


 

>> Announcer: "theCUBE" presents HPE Discover 2022, brought to you by HPE. >> Greetings from Las Vegas, everyone. Lisa Martin, here with Dave Vellante. We are live at HPE Discover 2022 with about 8,000 folks here at The Sands Expo Convention Center. First HPE Discover in three years, everyone jammed in that keynote room, it was standing in only. Dave and I have a couple of exciting guests we're proud to introduce you to. Please, welcome back to "theCUBE," John Schultz, the EVP and general counsel of HPE. Great to have you back here. And Kay Firth-Butterfield, the head of AI and machine learning at the World Economic Forum. Kay, thank you so much for joining us. >> Thank you. It's an absolute pleasure. >> Isn't it great to be back in person? >> Fantastic. >> John, we were saying that. >> Fantastic. >> Last time you were on "theCUBE", it was Cube Virtual. Now, here we are back. A lot of news this morning, a lot's going on. The Edge to Cloud Conferences is the theme this year. In today's Edge to Cloud world, so much data being generated at the edge, it's just going to keep proliferating. AI plays a key role in helping to synthesize that, analyze large volumes of data. Can you start by talking about the differences of the two? The synergies, what you see? >> Yeah. Absolutely. And again, it is great to be back with the two of you, and great to be with Kay, who is a leading light in the world of AI, and particularly, AI responsibility. And so, we're going to talk a little bit about that. But really, this synergistic effect between data and AI, is as tight as they come. Really, data is just the raw materials by which we drive actionable insight. And at the end of the day, it's really about insights, and that speed to insight to make the difference. AI is really what is powering our ability to take vast amounts of data. Amounts of data that we'd never conceived of, being able to process before and bring it together into actionable insights. And it's simplest form, right? AI is simply making computers do what humans used to do, but the power of computing, what you heard about frontier on the main stage today, allows us to use technology to solve problems so complex that it would take humans millions of years to do it. So, this relationship between data and AI, it's incredibly tight. You need the right raw materials. You need the right engine, that is the AI, and then you will generate insights that could really change the world. >> So, Kay, there's a data point from the World Economic Forum which really caught my attention. It says the 15.7 billion of GDP growth is going to be a result of AI by 2030, 15.7 billion added. That includes the dilutive effects where we're replacing humans with machines. What is driving this in this incremental growth? >> Well, I think obviously, it's the access to the huge amounts of data that John pointed out. But one of the things that we have to remember about, AI is that actually, AI is pretty dumb unless you give it nice, clean, organized data. And so, it's not just all data, but it's data that has been through a process that enables the AI to gain insights from it. And so, what is it? It's the compute power, the ever increasing compute power. So, in the past, we would never have thought that we could use some of the new things that we're seeing in machine learning, so even deep learning. It's only been about for a small length of time, but it's really with the compute power, with the amount of data, being able to put AI on steroids, for luck of a better analogy. And I think it's also that we are now in business, and society, being able to see some of the benefits that can be generated from AI. Listening to Oakridge talk about the medical science advances that we can create for human beings, that's extraordinary. But we're also seeing that across business. >> That's why I was going to add. As impressive as those economic figures are in terms of what value it could add from a pure financial perspective? It's really the problems that could be solved. If you think about some of the things that happened in the pandemic, and what virtual experience allowed with a phone or with a tablet to check in with a doctor who was going to curate your COVID test, right? When they invented the iPhone, nobody thought that was going to be the use. AI has that same promise, but really on a macro global scale, some of the biggest problems we're trying to solve. So, huge opportunity, but as we're going to talk about a little later, huge risk for it to be misused if it's not guided and aimed in the right direction. >> Absolutely. >> That's okay. Maybe talk about that? >> Well, I was just going to come back about some of the benefits. California has been over the last 10 years trying to reduce emissions. One wildfire, absolutely wiped out all that good work over 10 years. But with AI, we've been developing an application that allows us to say, "Tomorrow, at this location, you will have a wildfire. So, please send your services to that location." That's the power of artificial intelligence to really help with things like climate change. >> Absolutely. >> Is that a probability model that's running somewhere? >> Yeah. Absolutely >> So, I wanted to ask you, but a lot of AI today, is modeling that's done, and the edge, you mentioned the iPhone, with all this power and new processors. AI inferencing at the edge in real time making real time decisions. So, one example is predicting, the other is there's actually something going on in this place. What do you see there? >> Yeah, so, I mean, yes we are using a predictive tool to ingest the data on weather, and all these other factors in order to say, "Please put your services here tomorrow at this time." But maybe you want to talk about the next edge. >> Yeah. Yeah. Well, and I think it's not just grabbing the data to do some predictive modeling. It's now creating that end-to-end value chain where the actions are being taken in real time based on the information that's being processed, especially out at the edge. So, you're ending up, not just with predictive modeling, but it's actually transferring into actual action on the ground that's happening... You know, we like to say automagically. So, to the point where you can be making real time changes based on information that continues to make you smarter and smarter. So, it's not just a group of people taking the inputs out of a model and figuring out, okay now what am I going to do with it? The system end-to-end, allows it to happen in a way that drives a time to value that is beyond anything we've seen in the pas- >> In every industry? >> In every industry. >> Absolutely, and that's something we learned during the pandemic, one of the many things. Access to real time data to actually glean those insights that can be acted on, is no longer a nice to have. >> No. >> For companies in any industry they've got to have that now, they've got to use it as their competitive advantage. Where do you see when you're talking with customers, John? Where are they in that capability and leveraging AI on steroids, as I said? >> Yeah. I think it varies. I mean, certainly I think as you look in the medical field, et cetera, I mean, I think they've been very comfortable, and that continues to up. The use cases are so numerous there, that in some ways we've only scratched the surface, I think. But there's a high degree of acceptance, and people see the promise. Manufacturing's another area where automation and relying on some form of what used to be kind of analog intelligence, people are very comfortable with. I would say candidly, I would say the public sector and government is the furthest behind. It may be used for intelligence purposes, and things like that, but in terms of advancing overall, the common good, I think we're trailing behind there. So, that's why things like the partnership with Oak Ridge National Laboratory, and some of the other things we're seeing. That's why organizations like the World Economic Forum are so important, because we've got to make sure that this isn't just a private sector piece, It's not just about commercialization, and finding that next cost savings. It really should be about, how do you solve the world's biggest problems and do in a way that's smarter than we've ever been able to do it before? >> It's interesting, you say public sectors is behind because in some respects, they're really advanced, but they're not sharing that because it's secretive. >> Yeah. >> Right? >> That's very fair. >> Yeah. So, Kay, the other interesting stat, was that by 2023 this is like next year, 6.8 trillion will be spent on digital transformation. So, there's this intersection of data. I mean, to me, digital is data. But a lot of it was sort of, we always talk about the acceleration 'cause of the pandemic. If you weren't a digital business you were out of business, and people sort of rushed, I call it the force-march to digital. And now, are people stepping back and saying, "Okay, what can we actually do?" And maybe being more planful? Maybe you could talk about the sort of that roadmap? >> Sure. I think that that's true. And whilst I agree with John, we also see a lot of small... A lot of companies that are really only at proof of value for AI at the moment. So, we need to ensure that everybody, we take everybody, not just the governments, but everybody with us. And one of the things I'm often asked, is if you're a small or medium-sized enterprise, how can you begin to use AI at scale? And I think that's one of the exciting things about building a platform. >> That's right. >> And enabling people to use that. I think that there is also, the fact that we need to take everybody with us on this adventure because AI is so important. And it's not just important in the way it's currently being used. But if we think about these new frontier technologies like Metaverse, for example. What's the Metaverse except an application of AI? But if we don't take everybody on the journey now, then when we are using applications in the Metaverse, or building applications in the Metaverse what happens at that point? >> Think about if only certain groups of people or certain companies had access to wifi, or had access to cellular, or had access to a phone, right? The advantage and the inequality would be manifest, right? We have to think of AI and super computing in the same way, because they are going to be these raw ingredients that are going to drive the future. And if they are not, if there isn't some level of AI equality, I think the potential negative consequences of that, are incredibly high, especially in the developing world. >> Talk about it from a responsibility perspective? Getting everybody on board is challenging from a cultural standpoint, but organizations have to do it as you both articulated. But then every time we talk about AI, we've got to talk about it's used responsibly. Kay, what are your thoughts there? What are you seeing out in the field? >> Yeah, absolutely. And I started working in this in about 2014 when there were maybe a handful of us. What's exciting for me, is that now you hear it on people's lips, much more. But we still got a long way to go. We still got that understanding to happen in companies that although you might, for example, be a drug discovery company, you are probably using AI not just in drug discovery but in a number of backroom operations such as human resources, for example. We know the use of AI and human resources is very problematic. And is about to be legislated against, or at least be set up as a high risk problem use of AI by the E.U. So, across the E.U, we know what happened with GDPR that it became something that lots and lots of countries used, and we expect the AI Act to also become used in that way. So, what you need, is you need not only for companies to understand that they are gradually becoming AI companies, but also that as part of that transformation, it's taking your workers with you. It's helping them understand that AI won't actually take their jobs, it will merely help them with reskilling or working better in what they do. And they think it's also in actually helping the board to understand. We know lots of boards that don't have any clue about AI. And then, the whole of the C-suite and the trickle all down, and understanding that at the end, you've got tools, you've got data, and you've got people, and they all need to be working together to create that functional, responsible AI layer. >> When we think about it, really, when we think about responsible AI, really think about at least three pillars, right? The first off, is that privacy aspect. It's really that data ingestion part, which is respecting the privacy of the individuals, and making sure that you're collecting only the data you should be collecting to feed into your AI mechanism, right? The second, is that inclusivity and equality aspect. We've got to make sure that the actions that are coming out, the insights were generate, driving, really are inclusive. And that goes back to the right data sets. It goes back to the integrity in the algorithm. And then, you need to make sure that your AI is both human and humane. We have to make sure we don't take that human factor out and lose that connection to what really creates our shared humanity. Some of that's transparency, et cetera. I think all of those sound great. We've had some really interesting discussions about in practice, how challenging that's going to be, given the sophistication of this technology. >> When you say transparency, you're talking about the machine made a decision. I have to see how, understand how the machine made a decision. >> Algorithmic transparency. Go ahead. >> Algorithmic transparency. And the United States is actually at the moment considering something which is called the Algorithmic Accountability Act. And so, there is a movement to particularly where somebody's livelihood is affected. Say, for example, whether you get a job, and it was the algorithm that did the pre-selection in the human resources area. So, did you get a job? No, you didn't get that job. Why didn't you get that job? Why did the algorithm- >> A mortgage would be another? >> A mortgage would be another thing. And John was talking about the data, and the way that the algorithms are created. And I think, one great example, is lots of algorithms are currently created by young men under 20. They are not necessarily representative of your target audience for that algorithm. And unless you create some diversity around that group of developers, you're going to create a product that's less than optimal. So, responsible AI, isn't just about being responsible and having a social conscience, and doing things, but in a human-centered way, it's also about your bottom line as well. >> It took us a long time to recognize the kind of the shared interest we have in climate change. And the fact that the things that are happening one part of the world, can't be divorced from the impact across the the globe. When you think about AI, and the ability to create algorithms, and engage in insights, that could happen in one part of the world, and then be transferred out, not withstanding the fact, that most other countries have said, "We wouldn't do it this way, or we would require accountability. You can see the risk." It's what we call the race to the bottom. If you think about some of the things that have happened over the time in the industrial world. Often, businesses flock to those places with the least amount of safeguards that allow them to go the fastest, regardless of the collateral damage. I think we feel that same risk exists today with AI. >> So, much more we could talk about, guys, unfortunately, we are out of time. But it's so amazing to hear where we are with AI, where companies need to be. And it's the tip of the iceberg. You're very exciting. >> Yes. >> Kay and John, thank you so much for joining Dave and me. >> Thank you. >> Thank you. >> Thank you. >> It's a pleasure. >> We want to thank you for watching this segment. Lisa Martin, with Dave Vellante for our guests. We are live at HPE Discover '22. We'll be back with our next guest in just a minute. (bright upbeat music)

Published Date : Jun 28 2022

SUMMARY :

brought to you by HPE. And Kay Firth-Butterfield, the head of AI It's an absolute pleasure. is the theme this year. and that speed to insight It says the 15.7 billion of GDP growth that enables the AI to that happened in the pandemic, That's okay. about some of the benefits. and the edge, you mentioned the iPhone, talk about the next edge. So, to the point where you can be making one of the many things. they've got to use it as and that continues to up. that because it's secretive. I call it the force-march to digital. And one of the things I'm often asked, the fact that we need to The advantage and the inequality but organizations have to do So, across the E.U, we know And that goes back to the right data sets. I have to see how, Algorithmic transparency. that did the pre-selection and the way that the and the ability to create algorithms, And it's the tip of the iceberg. Kay and John, thank you so We want to thank you

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Sandra Wheatley, Fortinet | Fortinet Security Summit 2021


 

>> Narrator: From around the globe, it's theCUBE, covering Fortinet Security Summit brought to you by Fortinet. >> Welcome to theCUBE. I'm Lisa Martin. We are live at the Fortinet Championship, the PGA Tour Kickoff to the 2021-2022 FedEx Regular Season Cup. And this is so exciting to be here with Fortinet, to be at an in-person event, and to be talking about a very important topic of cybersecurity. One of our alumni is back with me, Sandra Wheatley is here, the SVP of Marketing, Threat Intelligence, and Influencer Communications at Fortinet. Sandra, it's great to see you. >> You too, Lisa. Thank you for having me. >> This is a great event. >> Yeah, it's awesome, yeah. >> Great to be outdoors, great to see people again, and great for Fortinet for being one of the first to come back to in-person events. One of the things I would love to understand is here we are at the PGA tour, what's the relationship with Fortinet and the PGA Tour? >> Well, first of all, I think the PGA tour is an amazing brand. You just have to look around here and it's extremely exciting, but beyond the brand, there's a lot of synergies between the PGA tour and Fortinet CSR initiatives, particularly around STEM, diversity inclusion, as well as veterans rescaling. And so some of the proceeds from the Fortinet Championship will go to benefit local nonprofits and the local community. So that's something we're very excited about overall. >> Lisa: Is this a new partnership? >> It is a new partnership and we will be the Fortinet Championship sponsor for about the next five years. So we're looking forward to developing this partnership and this relationship, and benefiting a lot of nonprofits in the future. >> Excellent, that's a great cause. One of the things, when you and I last saw each other by Zoom earlier in the summer, we were talking about the cybersecurity skills gap. And it's in its fifth consecutive year, and you had said some good news on the front was that data show that instead of needing four million professionals to fill that gap, it's down to three, and now there's even better news coming from Fortinet. Talk to me about the pledge that you just announced to train one million people in the next five years. >> Absolutely, we're very excited about this. You know, Fortinet has been focused on reducing the skills gap for many years now. It continues to be one of the biggest issues for cybersecurity leaders if you think about it. You know, we still need about 3.1 million professionals to come into the industry. We have made progress, but the need is growing at about 400,000 a year. So it's something that public and private partnerships need to tackle. So last week we did announce that we are committed to training a million professionals over the next five years. We're very excited about that. We're tackling this problem in many, many ways. And this really helps our customers and our partners. If you really think about it, in addition to the lack of skills, they're really tackling cybersecurity surface that's constantly changing. In our most recent FortiGuard's threat report, we saw that ransomware alone went up 10 times over the last year. So it's something that we all have to focus on going forward. And this is our way of helping the industry overall. >> It's a huge opportunity. I had the opportunity several times to speak with Derek Manky and John Maddison over the summer, and just looking at what happened in the first half, the threat landscape, we spoke last year, looking at the second half, and ransomware as a service, the amount of money that's involved in that. The fact that we are in this, as Fortinet says, this work from anywhere environment, which is probably going to be somewhat persistent with the attack surface expanding, devices on corporate networks out of the home, there's a huge opportunity for people to get educated, trained, and have a great job in cybersecurity. >> Absolutely, I like to say there's no job security like cybersecurity, and it is. I mean, I've only been in this industry about, I'm coming up on six years, and it's definitely the most dynamic industry of all of the IT areas that I've worked in. The opportunities are endless, which is why it's a little bit frustrating to see this big gap in skills, particularly around the area of women and minorities. Women make up about 20%, and minorities are even less, maybe about 3%. And so this is a huge focus of ours. And so through our Training Advancement Agenda, our TAA initiative, we have several different pillars to attack this problem. And at the core of that is our Network Security Expert Training or NSC training and certification program. We made that freely available to everybody at the beginning of COVID. It was so successful, at one point we we're seeing someone register every five minutes. And that was so successful, we extended that indefinitely. And so to date, we've had about almost 700,000 certifications. So it's just an amazing program. The other pillars are Security Academy Program, where we partner with nonprofits and academia to train young students. And we have something like 419 academies in 88 countries. >> Lisa: Wow. >> And then the other area that's very important to us is our Veterans Program. You know, we have about 250,000 veterans every year, transfer out of the service, looking for other jobs in the private sector. And so not only do we provide our training free, but we do resume building, mentoring, all of these types of initiatives. And we've trained about 2,000 veterans and spouses, and about 350 of those have successfully got jobs. So that's something we'll continue to focus on. >> That's such a great effort. As the daughter of a Vietnam combat veteran, that really just hits me right in the heart. But it's something that you guys have been dedicated for. This isn't something new, this isn't something that is coming out of a result of the recent executive order from the Biden administration. Fortinet has been focused on training and helping to close that gap for a while. >> That's exactly true. While we made the commitment to train a million people on the heels of the Biden administration at Cybersecurity Summit about two weeks ago, we have been focused on this for many years. And actually, a lot of the global companies that were part of that summit happened to be partners on this initiative with us. For example, we work with the World Economic Forum, IBM, and Salesforce offer our NSC training on their training platforms. And this is an area that we think it's really important and we'll continue to partner with larger organizations over time. We're also working with a lot of universities, both in the Bay Area, local like Berkeley, and Stanford and others to train more people. So it's definitely a big commitment for us and has been for many years. >> It'll be exciting to see over the next few years, the results of this program, which I'm sure will be successful. Talk to me a little bit about this event here. Fortinet is 100% partner driven company, more than 300 or so partners and customers here. Tell me a little bit about what some of the interesting topics are that are going to be discussed today. >> Sure, yeah, so we're delighted to bring our partners and customers together. They will be discussing some of the latest innovations in cybersecurity, as well as some of the challenges and opportunities. We are seeing, you know, during COVID we saw a lot of change with regards to cybersecurity, especially with remote working. So we'll discuss our partnership with LYNX that we just announced. We'll also be talking about some of the emerging technologies like CTNA, 5G, SASE, cloud, and really understanding how we can best help protect our customers and our partners. So it's very exciting. In addition to our Technology Summit, we have a technology exhibition here with many of our big sponsors and partners. So it's definitely going to be a lot of dynamic conversation over the next few days. >> We've seen so much change in the last year and a half. That's just an understatement. But one of the things that you touched on this a minute ago, and we're all feeling this is is when we all had to shift to work from home. And here we are using corporate devices on home networks. We're using more devices, the edge is expanding, and that became a huge security challenge for enterprises to figure out how do we secure this. Because for some percentage, and I think John Maddison mentioned a few months ago to me, at least 25% will probably stay remote. Enterprises have to figure out how to keep their data secure as people are often the weakest link. Tell me about what you guys announced with LYNX that will help facilitate that. >> Well, we're announcing an enterprise grade security offering for people who are working remotely. And the nice thing about this offering is it's very easy to set up and implement, so consumers and others can easily set this up. It also provides a dashboard for the enterprise, IT organization to, they can see who's on the network, devices, everything else. So this should really help because we did see a big increase in attacks, really targeting remote workers. As cyber criminals try to use their home as a foothold into the enterprise. So we're very excited about this partnership, and definitely see big demand for this going forward. >> Well, can you tell me about the go-to market for that and where can enterprises and people get it? >> Well, we're still working through that. I know you'll talk with John later on, he'll have more details on that. But definitely, we'll be targeting both of our different sets of customers and the channel for this. And I definitely think this is something that will, it's something that enterprises are definitely looking for, and there'll be more to come on this over the next few months. >> It's so needed. The threat landscape just exploded last year, and it's in a- >> Sandra: Yeah, absolutely. >> Suddenly your home. Maybe your kids are home, your spouse is working, you're distracted, ransomware, phishing emails, so legitimate. >> Sandra: They do. >> Lisa: But the need for what you're doing with LYNX is absolutely essential these days. >> Sandra: Yeah, these threats are so sophisticated. They're really difficult. And the other thing we did in addition to LYNX was as we got into COVID, we saw that, or the most successful organizations were really using this as an opportunity to invest for the longterm in cybersecurity. We also saw that, and this continues to be the case that, the insider threat continues to be one of the biggest challenges, where an employee will accidentally hit on a phishing email. So we did roll out an infosec awareness training, and we made that free for all of our customers and partners. So we're trying to do everything we can to really help our customers through this demanding time. >> Lisa: Right, what are some of the feedback that you're hearing from customers? I'm sure they're very appreciative of the education, the training, the focus effort from Fortinet. >> Sandra: Absolutely, it's definitely huge. And more and more we're seeing partners who want to work with us and collaborate with us on these initiatives. We've had a really positive response from some of the companies that I mentioned earlier, some of the big global names. And we're very excited about that. So we feel like we have some key initiatives on pillars, and we'll continue to expand on those and bring more partners to work with us over time. >> Lisa: Expansion as the business is growing amazingly well. Tell me a little bit about that. >> Sandra: Yeah, I think, in our last quarter we announced our largest billings growth for many, many years. And so, Fortinet, we're been very fortunate over the last few years, has continued to grow faster than the market. We now have half a million customers, and I think our platform approach to security is really being adopted heavily. And we continue to see a lot of momentum, especially around our solutions like SD-WAN. I think we're the only vendor who provides security in SD-WAN appliance. And so that's been a key differentiator for us. The other thing that's increasingly important, especially with the rollout of 5G is performance. And, you know, Fortinet, from the very beginning, created its own customized ASX or SPU, which really provides the best performance in security compute ratings in the industry. So all of this is really helping us with our growth, and we're very excited about the opportunities ahead. >> Lisa: And last question, on that front, what are some of the things that you're excited about as we wrap up 2021 calendar year and go into 2022? >> Sandra: Well, this been very exciting year for Fortinet. And I think we're in a great position to take advantage of many of the different growth areas we're seeing in this new and changing space. And, you know, we're all on board and ready to take advantage of those opportunities, and really fire ahead. >> Lisa: Fire ahead, I like that. Sandra, thank you so much for joining me today, talking about the commitment, the long standing commitment that Fortinet has to training everybody from all ages, academia, veterans, to help close that cybersecurity skills gap. And such an interesting time that we've had. There's so much opportunity, and it's great to see how committed you are to helping provide those opportunities to people of all ages, races, you name it. >> Sandra: Thank you, Lisa, I really appreciate it. >> Lisa: Ah, likewise. For Sandra Wheatley, I'm Lisa Martin. You're watching theCube at the Fortinet Championship Security Summit. (soft bright music)

Published Date : Sep 14 2021

SUMMARY :

the globe, it's theCUBE, the PGA Tour Kickoff to the 2021-2022 Thank you for having me. Fortinet and the PGA Tour? And so some of the proceeds for about the next five years. in the next five years. and private partnerships need to tackle. happened in the first half, and it's definitely the in the private sector. and helping to close that gap for a while. on the heels of the Biden administration the results of this program, So it's definitely going to be But one of the things that you And the nice thing about this offering and the channel for this. It's so needed. so legitimate. Lisa: But the need for and this continues to be the case that, appreciative of the education, from some of the companies Lisa: Expansion as the business from the very beginning, the different growth areas and it's great to see I really appreciate it. at the Fortinet Championship

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Derek Manky, Fortinet | CUBEConversation


 

>> Welcome to this Cube Conversation, I'm Lisa Martin. I'm joined by Derek Manky next, the Chief Security Insights and Global Threat Alliances at Fortiguard Labs. Derek, welcome back to the program. >> Hey, it's great to be here again. A lot of stuff's happened since we last talked. >> So Derek, one of the things that was really surprising from this year's Global Threat Landscape Report is a 10, more than 10x increase in ransomware. What's going on? What have you guys seen? >> Yeah so this is massive. We're talking over a thousand percent over a 10x increase. This has been building Lisa, So this has been building since December of 2020. Up until then we saw relatively low high watermark with ransomware. It had taken a hiatus really because cyber criminals were going after COVID-19 lawyers and doing some other things at the time. But we did see a seven fold increase in December, 2020. That has absolutely continued this year into a momentum up until today, it continues to build, never subsided. Now it's built to this monster, you know, almost 11 times increase from, from what we saw back last December. And the reason, what's fueling this is a new verticals that cyber criminals are targeting. We've seen the usual suspects like telecommunication, government in position one and two. But new verticals that have risen up into this third and fourth position following are MSSP, and this is on the heels of the Kaseya attack of course, that happened in 2021, as well as operational technology. There's actually four segments, there's transportation, automotive, manufacturing, and then of course, energy and utility, all subsequent to each other. So there's a huge focus now on, OT and MSSP for cyber criminals. >> One of the things that we saw last year this time, was that attackers had shifted their focus away from enterprise infrastructure devices, to home networks and consumer grade products. And now it looks like they're focusing on both. Are you seeing that? >> Yes, absolutely. In two ways, so first of all, again, this is a kill chain that we talk about. They have to get a foothold into the infrastructure, and then they can load things like ransomware on there. They can little things like information stealers as an example. The way they do that is through botnets. And what we reported in this in the first half of 2021 is that Mirai, which is about a two to three-year old botnet now is number one by far, it was the most prevalent botnet we've seen. Of course, the thing about Mirai is that it's an IOT based botnet. So it sits on devices, sitting inside consumer networks as an example, or home networks, right. And that can be a big problem. So that's the targets that cyber criminals are using. The other thing that we saw that was interesting was that one in four organizations detected malvertising. And so what that means Lisa, is that cyber criminals are shifting their tactics from going just from cloud-based or centralized email phishing campaigns to web born threats, right. So they're infecting sites, waterhole attacks, where, you know, people will go to read their daily updates as an example of things that they do as part of their habits. They're getting sent links to these sites that when they go to it, it's actually installing those botnets onto those systems, so they can get a foothold. We've also seen scare tactics, right. So they're doing new social engineering lures, pretending to be human resource departments. IT staff and personnel, as an example, with popups through the web browser that look like these people to fill out different forms and ultimately get infected on home devices. >> Well, the home device use is proliferate. It continues because we are still in this work from home, work from anywhere environment. Is that, you think a big factor in this increase from 7x to nearly 11x? >> It is a factor, absolutely. Yeah, like I said, it's also, it's a hybrid of sorts. So a lot of that activity is going to the MSSP angle, like I said to the OT. And to those new verticals, which by the way, are actually even larger than traditional targets in the past, like finance and banking, is actually lower than that as an example. So yeah, we are seeing a shift to that. And like I said, that's, further backed up from what we're seeing on with the, the botnet activity specifically with Mirai too. >> Are you seeing anything in terms of the ferocity, we know that the volume is increasing, are they becoming more ferocious, these attacks? >> Yeah, there is a lot of aggression out there, certainly from, from cyber criminals. And I would say that the velocity is increasing, but the amount, if you look at the cyber criminal ecosystem, the stakeholders, right, that is increasing, it's not just one or two campaigns that we're seeing. Again, we're seeing, this has been a record cases year, almost every week we've seen one or two significant, cyber security events that are happening. That is a dramatic shift compared to last year or even, two years ago too. And this is because, because the cyber criminals are getting deeper pockets now. They're becoming more well-funded and they have business partners, affiliates that they're hiring, each one of those has their own methodology, and they're getting paid big. We're talking up to 70 to 80% commission, just if they actually successfully, infect someone that pays for the ransom as an example. And so that's really, what's driving this too. It's a combination of this kind of perfect storm as we call it, right. You have this growing attack surface, work from home environments and footholds into those networks, but you have a whole bunch of other people now on the bad side that are orchestrating this and executing the attacks too. >> So what can organizations do to start- to slow down or limit the impacts of this growing ransomware as a service? >> Yeah, great question. Everybody has their role in this, I say, right? So if we look at, from a strategic point of view, we have to disrupt cyber crime, how do we do that? It starts with the kill chain. It starts with trying to build resilient networks. So things like ZTA and a zero trust network access, SD-WAN as an example for protecting that WAN infrastructure. 'Cause that's where the threats are floating to, right. That's how they get the initial footholds. So anything we can do on the preventative side, making networks more resilient, also education and training is really key. Things like multi-factor authentication are all key to this because if you build that preventatively and it's a relatively small investment upfront Lisa, compared to the collateral damage that can happen with these ransomware paths, the risk is very high. That goes a long way, it also forces the attackers to- it slows down their velocity, it forces them to go back to the drawing board and come up with a new strategy. So that is a very important piece, but there's also things that we're doing in the industry. There's some good news here, too, that we can talk about because there's things that we can actually do apart from that to really fight cyber crime, to try to take the cyber criminals offline too. >> All right, hit me with the good news Derek. >> Yeah, so a couple of things, right. If we look at the botnet activity, there's a couple of interesting things in there. Yes, we are seeing Mirai rise to the top right now, but we've seen big problems of the past that have gone away or come back, not as prolific as before. So two specific examples, EMOTET, that was one of the most prolific botnets that was out there for the past two to three years, there is a take-down that happened in January of this year. It's still on our radar but immediately after that takedown, it literally dropped to half of the activity it had before. And it's been consistently staying at that low watermark now at that half percentage since then, six months later. So that's very good news showing that the actual coordinated efforts that were getting involved with law enforcement, with our partners and so forth, to take down these are actually hitting their supply chain where it hurts, right. So that's good news part one. Trickbot was another example, this is also a notorious botnet, takedown attempt in Q4 of 2020. It went offline for about six months in our landscape report, we actually show that it came back online in about June this year. But again, it came back weaker and now the form is not nearly as prolific as before. So we are hitting them where it hurts, that's that's the really good news. And we're able to do that through new, what I call high resolution intelligence that we're looking at too. >> Talk to me about that high resolution intelligence, what do you mean by that? >> Yeah, so this is cutting edge stuff really, gets me excited, keeps me up at night in a good way. 'Cause we we're looking at this under the microscope, right. It's not just talking about the what, we know there's problems out there, we know there's ransomware, we know there's a botnets, all these things, and that's good to know, and we have to know that, but we're able to actually zoom in on this now and look at- So we, for the first time in the threat landscape report, we've published TTPs, the techniques, tactics, procedures. So it's not just talking about the what, it's talking about the how, how are they doing this? What's their preferred method of getting into systems? How are they trying to move from system to system? And exactly how are they doing that? What's the technique? And so we've highlighted that, it's using the MITRE attack framework TTP, but this is real time data. And it's very interesting, so we're clearly seeing a very heavy focus from cyber criminals and attackers to get around security controls, to do defense innovation, to do privilege escalation on systems. So in other words, trying to be common administrator so they can take full control of the system. As an example, lateral movement, there's still a preferred over 75%, 77 I believe percent of activity we observed from malware was still trying to move from system to system, by infecting removable media like thumb drives. And so it's interesting, right. It's a brand new look on these, a fresh look, but it's this high resolution, is allowing us to get a clear image, so that when we come to providing strategic guides and solutions in defense, and also even working on these takedown efforts, allows us to be much more effective. >> So one of the things that you said in the beginning was we talked about the increase in ransomware from last year to this year. You said, I don't think that we've hit that ceiling yet, but are we at an inflection point? Data showing that we're at an inflection point here with being able to get ahead of this? >> Yeah, I would like to believe so, there is still a lot of work to be done unfortunately. If we look at, there's a recent report put out by the Department of Justice in the US saying that, the chance of a criminal to be committing a crime, to be caught in the US is somewhere between 55 to 60%, the same chance for a cyber criminal lies less than 1%, well 0.5%. And that's the bad news, the good news is we are making progress in sending messages back and seeing results. But I think there's a long road ahead. So, there's a lot of work to be done, We're heading in the right direction. But like I said, they say, it's not just about that. It's, everyone has their role in this, all the way down to organizations and end users. If they're doing their part of making their networks more resilient through this, through all of the, increasing their security stack and strategy. That is also really going to stop the- really ultimately the profiteering that wave, 'cause that continues to build too. So it's a multi-stakeholder effort and I believe we are getting there, but I continue to still, I continue to expect the ransomware wave to build in the meantime. >> On the end-user front, that's always one of the vectors that we talk about, it's people, right? There's so much sophistication in these attacks that even security folks and experts are nearly fooled by them. What are some of the things that you're saying that governments are taking action on some recent announcements from the White House, but other organizations like Interpol, the World Economic Forum, Cyber Crime Unit, what are some of the things that governments are doing that you're seeing that as really advantageous here for the good guys? >> Yeah, so absolutely. This is all about collaboration. Governments are really focused on public, private sector collaboration. So we've seen this across the board with Fortiguard Labs, we're on the forefront with this, and it's really exciting to see that, it's great. There's always been a lot of will to work together, but we're starting to see action now, right? Interpol is a great example, they recently this year, held a high level forum on ransomware. I actually spoke and was part of that forum as well too. And the takeaways from that event were that we, this was a message to the world, that public, private sector we need. They actually called ransomware a pandemic, which is what I've referred to it as before in itself as well too. Because it is becoming that much of a problem and that we need to work together to be able to create action, action against this, measure success, become more strategic. The World Economic Forum were leading a project called the Partnership Against Cyber Crime Threat Map Project. And this is to identify, not just all this stuff we talked about in the threat landscape report, but also looking at, things like, how many different ransomware gangs are there out there. What do the money laundering networks look like? It's that side of the supply chain to map out, so that we can work together to actually take down those efforts. But it really is about this collaborative action that's happening and it's innovation and there's R&D behind this as well, that's coming to the table to be able to make it impactful. >> So it sounds to me like ransomware is no longer a- for any organization in any industry you were talking about the expansion of verticals. It's no longer a, "If this happens to us," but a matter of when and how do we actually prepare to remediate, prevent any damage? >> Yeah, absolutely, how do we prepare? The other thing is that there's a lot of, with just the nature of cyber, there's a lot of connectivity, there's a lot of different, it's not just always siloed attacks, right. We saw that with Colonial obviously, this year where you have attacks on IT, that can affect consumers, right down to consumers, right. And so for that very reason, everybody's infected in this. it truly is a pandemic I believe on its own. But the good news is, there's a lot of smart people on the good side and that's what gets me excited. Like I said, we're working with a lot of these initiatives. And like I said, some of those examples I called up before, we're actually starting to see measurable progress against this as well. >> That's good, well never a dull day I'm sure in your world. Any thing that you think when we talk about this again, in a few more months of the second half of 2021, anything you predict crystal ball wise that we're going to see? >> Yeah, I think that we're going to continue to see more of the, I mean, ransomware, absolutely, more of the targeted attacks. That's been a shift this year that we've seen, right. So instead of just trying to infect everybody for ransom, as an example, going after some of these new, high profile targets, I think we're going to continue to see that happening from the ransomware side and because of that, the average costs of these data breaches, I think they're going to continue to increase, it already did in 2021 as an example, if we look at the cost of a data breach report, it's gone up to about $5 million US on average, I think that's going to continue to increase as well too. And then the other thing too is, I think that we're going to start to see more, more action on the good side like we talked about. There was already a record amount of takedowns that have happened, five takedowns that happened in January. There were arrests made to these business partners, that was also new. So I'm expecting to see a lot more of that coming out towards the end of the year too. >> So as the challenges persist, so do the good things that are coming out of this. Where can folks go to get this first half 2021 Global Threat Landscape? What's the URL that they can go to? >> Yeah, you can check it out, all of our updates and blogs including the threat landscape reports on blog.fortinet.com under our threat research category. >> Excellent, I read that blog, it's fantastic. Derek, always a pleasure to talk to you. Thanks for breaking this down for us, showing what's going on. Both the challenging things, as well as the good news. I look forward to our next conversation. >> Absolutely, it was great chatting with you again, Lisa. Thanks. >> Likewise for Derek Manky, I'm Lisa Martin. You're watching this Cube Conversation. (exciting music)

Published Date : Aug 31 2021

SUMMARY :

Welcome to this Cube Hey, it's great to be here again. So Derek, one of the things Now it's built to this monster, you know, One of the things that So that's the targets that Well, the home device So a lot of that activity but the amount, if you look at that we can talk about because with the good news Derek. of the activity it had before. So it's not just talking about the what, So one of the things that 'cause that continues to build too. What are some of the things And this is to identify, So it sounds to me like And so for that very reason, that we're going to see? more of the targeted attacks. so do the good things that including the threat landscape I look forward to our next conversation. chatting with you again, Lisa. Likewise for Derek

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Rashmi Kumar, HPE | HPE Discover 2021


 

(bright music) >> Welcome back to HPE Discover 2021. My name is Dave Vellante and you're watching theCUBE's virtual coverage of HPE's big customer event. Of course, the virtual edition and we're going to dig into transformations, the role of technology and the role of senior technology leadership. Look, let's face it, HPE has gone through a pretty dramatic transformation itself in the past few years so it makes a great example in case study and with me is Rashmi Kumar who is the senior vice president and CIO at HPE, Rashmi welcome come on inside theCUBE. >> Hi Dave nice to be here. >> Well it's been almost a year since COVID you know changed the world as we know it. How would you say the role of the CIO specifically in generally IT has changed? I mean you got digital, zero trust has gone from buzzword to mandate, digital, everybody was you know complacent about digital in many ways and now it's really accelerated, remote work, hybrid, how do you see it? >> Absolutely, as I said in the last Discover that COVID has been the biggest reason to accelerate digital transformation in the companies. I see CIO's role has changed tremendously in the last 15 months. It's no more just keep the operations running, that's become a table stake. Our roles have become not only to create digital customer experience, engage with our customers in different ways, but also to transform the company operations from inside out to be able to give that digital experience from beginning to end of the customer engagement going forward. We have also become responsible for switching our strategies around the companies as the COVID hit in different parts of the world at different times and how companies structured their operations to go from one region to another, a global company like HPE had to look into its supply chain differently, had to look into strategies to mitigate the risk that was created because of the supply chain disruptions, as well as you go to taking care of our employees. How do you create this digital collaboration experience where teams can still come together and make the work happen for our end customers? How do we think about future employee engagement when people are not coming into these big buildings and offices and working together, but how do you create the same level of collaboration, coordination, as well as delivery of faster, good and services which is enabled by technology going forward. So CIO and IT's role has gone from giving a different level of customer experience to different level of employee experience, as well as enabling day-to-day operations of the companies. CEOs have realized that digital is the way to go forward, it does not matter what industry you are in and now CIOs have their seat at the table to define what the future of every company now which is a technology company irrespective you are in oil and gas, or mining, or a technical product, or a car or a mobility company, end of the day you have to act and behave like a technology company. >> So I want to ask you about that because you've been a CIO at a leading technology provider now for the last three years and you've had previous roles and were, you know non-technical, technology, you know, selling to IT companies and as you point out those worlds are coming together. Everybody's a technology company today. How do you think that changes the role of the CIO because it would always seem to me that there was a difference between a CIO at a tech company you know what I mean by that and a CIO at sort of every other company is, are those two worlds converging? >> Absolutely and it's interesting you pointed out that I have worked in many different industries from healthcare and pharma, to entertainment, to utilities and now at a technology company. End of the day the issues that IT deals with are pretty similar across the organization. What is different here is now my customers are people like me in other industries and I have little bit of an advantage because just having the experience across various ecosystem even that HPE look I was fortunate at HPE because of Antonio's leadership we had top-down mandate to transform how we did business and I talked about my NextGEN IT program in last year's CUBE interview. But at the same time while we were changing our customer, partner's experience from ordering, to order processing, to supply chain, to finance, we decided this pivot of becoming as a service company. And if you think about that pivot, it's pretty common. If it was a technology company or non-technology company. At HPE we were very used to selling a product and coming back three years later at the time of refresh of infrastructure or hardware. That's no more true for us. Now we are becoming an as a service or a subscription company and IT played a major role to enable that quote-to-cash experience which is very different than the traditional experience, around how we stay connected with our customer, how we proactively understand their behavior. I always talk about this term digital exhaust which results into data, which can result into better insight and you can not only upsell, cross-sell because now you have more data about your product usage, but first and foremost give what your customer wants in a much better way because you can proactively understand their needs and wants because you are providing a digital product versus a physical product. So this is the change that most of the companies are now going through. If you look at Domino's transition, they are pizza sellers but they did better because they had better digital experience. If you look at Chipotle, these are food service companies. Ikea which is a furniture manufacturer, across the board we have helped our customers and industries to understand how to become a more digital provider. And remember when HPE says edge to cloud platform as a service, edge is the product, the customers is what we deal with and how do we get that, help them get that data, understand how the product is behaving and then get the information to cloud for further analysis and understanding from the data that comes out of the products that they sell. >> I think you've been at HPE now I think around three years and I've been watching of course for decades, you know HPE, well HP then HPE is, I feel like it's entering now that sort of third phase of its transformation, your phase one was okay we got to figure out how to deal or operate as separate companies, okay, that took some time and then it was okay, now how do we align our resources? And you know what are the waves that we're going to ride? And how do we take our human capital, our investments and what bets do we place? And you're all in on as a service and now it's like okay, you know how do we deliver on all those promises? So pretty massive transformations. You talked about edge to cloud as a service so you've got this huge pivot in your business. What's the technology strategy to support that transformation? >> Yeah, that's a great question. So as I mentioned first, your second phase which was becoming a stand-alone company was the NextGEN IT program where we brought in S4 and 60 related ecosystem application where even in the traditional business there was a realization that we were 120 billion company, we are a 30 billion company, we need different types of technologies as well as more integrated across our product line, across the globe and we, I'm very happy to report that we are the last leg of NextGEN IT transformation. Where we have brought in new customer experience through low-touch or no-touch order processing, a very strong S4 capabilities where we are now able to run all global orders across all our hardware and services business together and I'm happy to report that we have been able to successfully run through the transformation which a typical company of our size would take five or six years to do in around close to three years. But at the same time while we were building this foundation and the capabilities to be able to do order management supply chain and data and analytics platforms, we also made the pivot to go to as a service. Now for as a service and subscription selling, it needs a very different quote-to-cash experience for our customers. And that's where we had bring in platforms like BRIM to do subscription billing, convergent charging and a whole different way to address. But we were lucky to have this transformation completed on which we could bolt on this new capability and we had the data analytics platform built which now these as a service products can also use to drive better insight into our customer behavior as well as how they're using our product real time for our operations teams. >> Well they say follow the money, in theCUBE we love to say follow the data. I mean data is obviously a crucial component of competitive advantage, business value, so talk a little bit more about the role of data, I'm interested in where IT fits. You know a lot of companies they'll have a chief data officer, or a CIO, sometimes they're separate sometimes they work, you know for each other, or CDO works for CIO, how do you guys approach the whole data conversation? >> Yeah that's a great question and has been top of the mind of a lot of CEOs, CIOs, chief digital officers in many different companies. The way we have set it up here is we do have a chief data officer and we do have a head of technology and platform and data lake within IT. Look the way I see is that I call the term data torture. If they have multiple data lakes, if they have multiple data locations and the data is not coming together at one place at the first time that it comes out to the source system, we end up with data swamps and it's very difficult to drive insights, it's very difficult to have single version of truth. So HPE had two-pronged approach. First one was as part of this NextGEN IT transformation we embarked upon the journey first of all to define our customers and products in a very uniform way across the globe. It's called entity master data and product master data program. These were very, very difficult program. We are now happy to report that we can understand the customer from cold stage to servicing stage beginning to end across all our system. It's been a tough journey but it was effort well spent. At the same time while we were building this master data capability we also invested time in our analytics platform. Because we are generating so much data now globally as one footprint, how do we link our data lake to our SAP and Salesforce and all these systems where our customer data flows through and create analytics and insight from it from our customers or our operations team. At the same time we also created a chief data officer role where the responsibility is really to drive business from understanding what decision making and analytics they need around product, around customer, around their usage around their experience to be able to drive better alignment with our customers and products going forward. So this creates efficiencies in the organization. If you have a leader who is taking care of your platforms and data, building single source of truth and you have a leader who is propagating this mature notion of handling data as enterprise data and driving that focus on understanding the metrics and the insight that the businesses need to drive better customer alignment, that's when we gain those efficiencies and behind the scenes the chief data officer and the data leader within my organization work very, very closely to understand each other needs, sometimes art of the possible, where do we need the data processing? Is it at the edge? Is it in the cloud? What's the best way to drive the technology and the platform forward? And they kind of rely on each other's knowledge and intelligence to give us superior results. And I have done data analytics in many different companies, this model works. Where you have focus on insight and analytics without, because data without insight is of no value. But at the same time you need clean data, you need efficient, fast platforms to process that insight at the functional non-functional requirement that our business partners have. And that's how we have established in here and we have seen many successes recently as of now. >> I want to ask you a kind of a harder, maybe it's not a harder question it's a weird question around single version of the truth. 'Cause it's clearly a challenge for organizations and there's many applications, workloads that require that single version of the truth, the operational systems, the transaction systems, the HR, the Salesforce and clearly you have to have a single version of the truth. I feel like, however we're on the cusp of a new era where business lines see an opportunity for whatever, their own truth to work with a partner to create some kind of new data product. And it's early days in that but I wonder, maybe not the right question for HPE but I wonder if you see it with in your ecosystems where it's yes, single version of truth is sort of one class of data and analytics got to have that nailed down, data quality, everything else. But then there's this sort of artistic version of the data where business people need more freedom, they need more latitude to create. Are you seeing that? Maybe you can help me put that into context. >> That's a great question Dave and I'm glad you asked it so. I think Tom Davenport, who is known in the data space talks about the offensive and the defensive use cases of leveraging data. I think the piece that you talked about where it's clean, it's pristine, it's quality, it's all that, most of those offer the offensive use cases where you are improving companies' operations incrementally because you have very clean data, you have very good understanding of how my territories are doing, how my customers are doing, how my products are doing, how am I meeting my SLAs or how my financials are looking, there's no room for failure in that area. The other area is though which works on the same set of data. It's not a different set of data but the need is more around finding needles in the haystack to come up with new needs, new wants in customers or new business models that we go with. The way we have done it is we do take this data, take out what's not allowed for everybody to be seen and then what we call is a private space but that's this entire data available to our business leader not real time, because the need is not as real time because they are doing more, what we call this predictive analytics to be able to leverage the same data set and run their analytics. And we work very closely with business units, we educate them, we tell them how to leverage this data set and use it and gather their feedback to understand what they need in that space to continue to run with their analytics. I think as we talk about hindsight, insight and foresight, hindsight and insight happens more from this clean data lakes where you have authenticity, you have quality and then most of the foresight happens in a different space where the users have more leverage to use data in many different ways to drive analytics and insights which is not readily available. >> Great thank you for that. That's an interesting discussion. You know digital transformation it's a journey and it's going to take you know many years. I know a lot of ways, not a lot of ways, 2020 was a forced march to digital you know. If you weren't a digital business you were out of business and so you really didn't have much time to plan. So now organizations are stepping back saying, okay, let's really lean into our strategy, the journey and along the way, there's going to be blind spots, there's bumps in the road, when you look out what are the potential disruptions that you see maybe in terms of how companies are currently approaching their digital transformations? >> That's a great question Dave and I'm going to take a little bit more longer-term view on this topic, right? And what's top of my mind recently is the whole topic of ESG, environmental, social and governance. Most of the companies have governance in place right? Because they are either public companies, or they're under some kind of scrutiny from different regulatory bodies or whatnot even if you're a startup you need to do things with our customers and whatnot. It has been there for companies, it continues to be there. We the public companies are very good at making sure that we have the right compliance, right privacy, right governance in place. Now we'll talk about cybersecurity I think that creates a whole new challenge in that governance space, however we have the setup within our companies to be able to handle that challenge. Now, when we go to social, what happened last year was really important. And now as each and every company we need to think about what are we doing from our perspective to play our part in that and not only the bigger companies, leaders at our level I would say that between last March and this year I have hired more than 400 people during pandemic which was all virtual, but me and my team have made sure that we are doing the right thing to drive inclusion and diversity which is also very big objective for HPE and Antonio himself has been very active in various round tables in US at the World Economic Forum level and I think it's really important for companies to create that opportunity, remove that disparity that's there for the underserved communities. If we want to continue to be successful in this world to create innovative product and services we need to sell it to the broader cross section of populations and to be able to do that we need to bring them in our fold and enable them to create that equal consumption capabilities across different sets of people. HPE has taken many initiatives and so are many companies. I feel like the momentum that companies have now created around the topic of equality is very important. I'm also very excited to see that a lot of startups are now coming up to serve that 99% versus just the shiny ones as you know in the Bay Area to create better delivery methods of food or products right? But the third piece which is environmental is extremely important as well. As we have seen recently in many companies and where even the dollar or the economic value is flowing are around the companies which are serious about environmental. HPE recently published it's a Living Progress Report, we have been in the forefront of innovation to reduce carbon emissions, we help our customers through those processes. Again, if we don't, if our planet is on fire none of us will exist right? So we all have to do that every little part to be able to do better. And I'm happy to report I myself as a person solar panels, battery, electric cars, whatever I can do. But I think something more needs to happen right? Where as an individual I need to pitch in but maybe utilities will be so green in the future that I don't need to put panels on my roof which again creates a different kind of race going forward. So when you ask me about disruptions, I personally feel that successful company like ours have to have ESG top of their mind and think of product and services from that perspective, which creates equal opportunity for people, which creates better environment sustainability going forward and you know our customers, our investors are very interested in seeing what we are doing to be able to serve that cause for bigger cross section of companies. And I'm most of the time very happy to share with my CIO cohort around how our HPEFS capabilities creates or feeds into the circular economy, how much e-waste we have recycled or kept it off of landfills, our green lake capabilities, how it reduces the e-waste going forward, as well as our sustainability initiatives which can help other CIOs to be more carbon neutral going forward as well. >> You know that's a great answer Rashmi thank you for that 'cause I got to tell you I hear a lot of mumbo jumbo about ESG but that was a very substantive, thoughtful response that I think tech companies in particular are, have to lead and are leading in this area. So I really appreciate that sentiment. I want to end with a very important topic which is cyber it's, obviously you know escalated in the news the last several months, it's always in the news but, you know 10 or 15 years ago there was this mentality of failure equals fire. And now we realize, hey they're going to get in, it's how you handle it. Cyber has become a board-level topic. You know years ago there was a lot of discussion, oh you can't have the SecOps team working for the CIO because that's like the fox watching the hen house that's changed. It's been a real awakening, a kind of a rude awakening so the world is now more virtual, you've got a secure physical assets. I mean any knucklehead can now become a ransomware attacker, they can buy ransomware as a service in the dark web so that's something we've never seen before. You're seeing supply chains get hacked and self-forming malware I mean it's a really scary time. So you've got these intellectual assets it's a top priority for organizations. Are you seeing a convergence of the CISO role, the CIO role, the line of business roles relative to sort of prior years in terms of driving security throughout organizations? >> Yeah this is a great question and this was a big discussion at my public board meeting a couple of days ago. It's, as I talk about many topics, if you think digital, if you think data, if you think ESG, it's no more one organization's business, it's now everybody's responsibility. I saw a Wall Street Journal article a couple of days ago where somebody has compared cyber to 9/11 type scenario that if it happens for a company that's the level of impact you feel on your operations. So, you know all models are going to change where CISO reports to CIO, at HPE we are also into product security and that's why CISO is a peer of mine who I work with very closely, who also worked with product teams where we are saving our customers from lot of pain in this space going forward and HPE itself is investing enormous amount of efforts and time in coming out of products which are secure and are not vulnerable to these types of attacks. The way I see it is CISO role has become extremely critical in every company and a big part of that role is to make people understand that cybersecurity is also everybody's responsibility. That's why an IT we propagate DevSecOps, as we talk about it we are very, very careful about picking the right products and services. This is one area where companies cannot shy away from investing. You have to continuously looking at cybersecurity architecture, you have to continuously look at and understand where the gaps are and how do we switch our product or service that we use from the providers to make sure our companies stay secure. The training not only for individual employees around anti-phishing or what does cybersecurity mean, but also to the executive committee and to the board around what cyber security means, what zero trust means, but at the same time doing drive-ins. We did it for business continuity and disaster recovery before, now it is time we do it for a ransomware attack and stay prepared. As you mentioned and we all say in tech community, it's always if not when. No company can take them their chest and say, "oh we are fully secure," because something can happen going forward. But what is the readiness for something that can happen? It has to be handled at the same risk level as a pandemic, or a earthquake, or a natural disaster and assume that it's going to happen and how as a company we will behave when something like this happens. So I'm huge believer in the framework of protect, detect, govern and respond as these things happen. So we need to have exercises within the company to ensure that everybody's aware of the part that they play day to day but at the same time when some event happen and making sure we do very periodic reviews of IT and cyber practices across the company, there is no more differentiation between IT and OT. That was 10 years ago. I remember working with different industries where OT was totally out of reach of IT and guess what happened? WannaCry and Petya and XP machines were still running your supply chains and they were not protected. So, if it's a technology it needs to be protected. That's the mindset people need to go with. Invest in education, training, awareness of your employees, your management committee, your board and do frequent exercises to understand how to respond when something like this happen. See it's a big responsibility to protect our customer data, our customer's operations and we all need to be responsible and accountable to be able to provide all our product and services to our customers when something unforeseen like this happens. >> Rashmi you're very generous with your time thank you so much for coming back in theCUBE it was great to have you again. >> Thank you Dave, it was really nice chatting with you. >> And thanks for being with us for our ongoing coverage of HPE Discover '21. This is Dave Vellante you're watching the virtual CUBE, the leader in digital tech coverage we'll be right back. (bright music)

Published Date : Jun 23 2021

SUMMARY :

and the role of senior was you know complacent end of the day you have to act and behave and as you point out those and how do we get that, and what bets do we place? and the capabilities to be about the role of data, that the businesses need to and clearly you have to have and the defensive use cases and it's going to take and to be able to do that 'cause I got to tell you I and assume that it's going to it was great to have you again. Thank you Dave, it was the leader in digital tech

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Antonio Neri, HPE | HPE Discover 2021


 

>>Yeah, >>approximately two years after HP split into two separate companies, antonioni Ranieri was named president and Ceo of Hewlett Packard Enterprise. Under his tenure, the company has streamlined its operations, sharpened his priorities, simplified the product portfolio and strategically aligned its human capital with key growth initiatives. He's made a number of smaller but high leverage acquisitions and return the company to growth while affecting a massive company wide pivot to an as a service model. Welcome back to HPD discovered 2021. This is Dave Volonte for the cube and it's my pleasure to welcome back Antonio Neary to the program. Antonio it's been a while. Great to see you again. >>Hi, Dave. Thanks for having me. >>That's really our pleasure. It was just gonna start off with the big picture. Let's talk about trends. You're a trend spotter. What do you see today? Everybody talks about digital transformation. We had to force marks to digital last year. Now it's really come into focus. But what are the big trends that you're seeing that are affecting your customers transformations? >>Well, Dave, I mean obviously we have been talking about digital transformation for some time uh in our view is no longer a priority is a strategic imperative. And through the last 15 months or so since we have been going through the pandemic, we have seen that accelerated to a level we haven't never seen before. And so what's going on is that we live in a digital economy and through the pandemic now we are more connected than ever. We are much more distributed than ever before and an enormous amount of data is being created and that data has tremendous value. And so what we see in our customer's name, more connectivity, they need a platform from the edge to the cloud to manage all the data and most important they need to move faster and extracting that inside that value from the data and this is where HP is uniquely positioned to deliver against those experiences and way we haven't imagined before. >>Yeah, we're gonna dig into that now, of course you and I have been talking about data and how much data for decades, but I feel like we're gonna look back at 2030 and say, wow, we never, we're not gonna do anything like that. So we're really living in a data centric era as the curves are going exponential, What do you see? How do you see customers handling this? How are they thinking about the opportunities? >>Well, I think, you know, customer realized now that they need to move faster, they need to absolutely be uh much more agile and everything. They do, they need to deploy a cloud experience for all the work clothes and data that they manage and they need to deliver business outcomes to stay ahead of the competition. And so we believe technology now plays even a bigger role and every industry is a technology industry in many ways, every company, right, is a technology company, whether your health care, your manufacturer, your transportation company, you are an education, everybody needs more. It no less. It but at the same time they want the way they want to consumer dave is very different than ever before, right? They want an elastic consumption model and they want to be able to scale up and down based on the needs of their enterprise. But if you recall three years ago, I knew and I had this conversation, I predicted that enterprise of the future will be edge century, cloud enable and data driven. The edge is the next frontier, we said in 2018 and think about it, you know, people now are working remotely and that age now is much more distribute than we imagined before. Cloud is no longer a destination, it is an experience for all your apps and data, but now we are entering what we call the edge of insight, which is all about that data driven approach and this is where all three have to come together in ways that customer did envision before and that's why they need help. >>So I see that, I see the definition of cloud changing, it's no longer a set of remote services, you know, somewhere up there in the cloud, it's expanding on prem cross clouds, you mentioned the edge and so that brings complexity. Every every company is a technology company but they may not be great at technology. So it seems that there are some challenges around there, partly my senses, some of some of what you're trying to do is simplify that for your customers. But what are the challenges that your customers are asking you to solve? >>Well, the first they want a consistent and seamless experience, whatever that application and data lives, so, you know, for them, you know, they want to move away from running it to innovate in our 90 and then obviously they need to move much faster. As I said earlier about this data driven approaches. So they need help because obviously they need to digitize every every aspect of the company, but at the same time they need to do it in a much more cost effective way. So they're asking for subject matter expertise on process engineering. They're asking for the fighting the right mix of hybrid experiences from the edge to cloud and they need to move much faster at scale in deploying technologies like Ai deep learning and machine learning and Hewlett Packard Enterprise uh is extremely well positioned because we have been building an age to club platform where you provide connectivity where you bring computing and storage uh in a softer, define scalable way that you can consume as a service. And so we have great capabilities without HP Point next technology services and advice and run inside. But we have a portfolio with HP Green Lake, our cloud services, the cloud that comes to you that are addressing the most critical data driven warlords. >>Probably about 24 months ago you announced that HP was was going to basically go all in on as a service and get there by by 2022 for all your solutions. I gotta get, I gotta say you've done a good job communicating the Wall Street, I think, I think culturally you've really done a good job of emphasizing that to your, to the workforce. Uh, but but how should we measure the progress that you've made toward that goal? How our customers responding? I I know how the markets responding, you know, three or four year big competitors have now announced. But how should we measure, you know, how you're tracking to that goal? >>Well, I think, you know, the fact that our competitors are entering the other service market is a validation that our vision was right. And that's that's that's good because in the end, you know, it tells us we are on the right track. However, we have to move much faster than than ever before. And that's why we constantly looking for ways to go further and faster. You're right. The court of this is a cultural transformation. Engineering wise, once you state, once you state the North Star, we need to learn our internal processes to think Cloud first and data first versus infrastructure. And we have made great progress. The way we measure ourselves. Dave is very simple is by giving a consistent and transparent report on our pivot in that financial aspect of it, which is what we call the annualized revenue run rate, which we have been disclosed enough for more than a year and a half. And this past quarter grew 30% year over year. So we are on track to deliver a 30-40% Kegel that we committed two years ago And this business going to triple more than uh more than one year from now. So it's gonna be three times as bigger as we enter 2022 and 2023. But in the end, it's all about the experience you deliver and that's why architecturally uh while we made great progress. I know there is way more work to be done, but I'm really excited because what we just announced here this week is just simply remarkable. And you will see more as we become more a cloud operating driven company in the in the next months and years to come. >>I want to ask you kind of a personal question. I mean, COVID-19 is you know, sharpened our sensitivity and empathy to to a lot of different things. Uh and I think uh ceos in your position of a large tech company or any large company, they really can't just give lip service to things like E. S. G. Or or ethical uh digital transformation, which is something that you've talked about in other words, making sure that it's inclusive. Everybody is able to participate in this economy and not get left behind. What does this mean to you personally? >>Well, they remember I'm in a privileged position, right? Leading a company like Hewlett Packard Enterprise that has Hewlett and Packard on the brand is an honor, but it's also a big responsibility. Let's remember what this company stands for and what our purpose is, which is to advance the way people live and work, and in that we have to be able to create a more equitable society and use this technology to solve some of the biggest societal challenge you have been facing The last 18 months has been really hard on a number of dimensions, not just for the business but for their communities. Uh, we saw disruption, we saw hardships on the financial side, we saw acts of violence and hatred. Those are completely unacceptable. But if we work together, we can use these technologies to bring the community together and to make it equitable. And that's one is one of my passion because as we move into this digital economy, I keep saying that connecting people is the first step and if you are not connected, you're not going to participate. Therefore we cannot afford to create a digital economy for only few. And this is why connectivity has to become an essential service, not different than water and electricity. And that's why I have passion and invest my own personal time working with entities like World Economic Forum, educating our government, right, Which is very important because both the public sector and the private sector have to come together. And then from the technology standpoint, we have to architect these things that are commercially accessible and viable to everyone. And so it's uh it's I will say that it's not just my mission. Uh this is top of mind for many of my colleagues ceos that talked all the time and you can see of movement, but at the same time it's good for business because shareholders now want to invest in companies that take care about this, how we make, not just a word more inclusive and equitable, but also how we make a more sustainable and we with our technologies, we can make the world way more sustainable with circular economy, power, efficiency and so forth. So a lot of work to be done dave but I'm encouraged by the progress but we need to do way way more. >>Thank you for that Antonio. I want to ask you about the future and I want to ask you a couple of different angles. So I want to start with the edge. So it seems to me that you're you're building this vision of what I call a layer that abstracts the underlying complexity of the whether it's the public cloud across clouds on prem and and and the edge and it's your job to simplify that. So I as the customer can focus on more strategic initiatives and that's clearly the vision that you guys are setting forth on. My question is is how far do you go on the edge? In other words, it seems to me that Aruba for example, for example, awesome acquisition could go really, really deep into the far edge, maybe other parts of your portfolio, you're kind of more looking at horizontal. How should we think about HP. Es, positioning and participation in that edge opportunity? >>Well, we believe we are becoming one of the merger leaders at the intelligent edge. Right? These edges becoming way more intelligent. We live in a hyper connected world and that will continue to grow at an exponential pace. Right? So today we we may have billions of people and devices pursue. We're entering trillions of things that will be connected to the network. Uh, so you need a platform to be able to do with the scale. So there is a horizontal view of that to create these vertical experiences which are industry driven. Right? So one thing is to deliver a vertical experience in healthcare versus manufacturer transportation. And so we take a really far dave I mean, to the point that we just, you know, put into space 256 miles above the Earth, a supercomputer that tells you we take a really far, but in the end, it's about acting where the data is created and bringing that knowledge and that inside to the people who can make a difference real time as much as possible. And that's why I start by connecting things by bringing a cloud experience to that data, whatever it lives because it's cheaper and it's way more economical and obviously there's aspects of latest in security and compliance. They have to deal with it and then ultimately accelerate that inside into some sort of outcome. And we have many, many use cases were driving today and Aruba is the platform by the way, which we have been using now to extend from the edge all the way to the core into the cloud business. And that's why you HP has unique set of assets to deliver against that opportunity. >>Yes, I want to talk about some of the weapons you have in your arsenal. You know, some people talk about, hey, well we have to win the architectural battle for hybrid cloud. I've heard that statement made, certainly HP is in that battle. It's not a zero sum game, but you're a player there. And so when I, when I look at as a service, great, you're making progress there. But I feel like there's more, there's, there's architecture there, you're making acquisitions, you're building out as moral, which is kind of an interesting data platform. Uh, and so I want to ask you how you see the architecture emerging and where H. P. S sort of value add, I. P. Is your big player and compute you've got actually, you've got chops and memory disaggregate asian, you've done custom silicon over the years. How how should we think about your contribution to the next decade of innovation? >>Well, I think it's gonna come different layers of what we call the stock, right? Obviously, uh, we have been known for an infrastructure company, but the reality is what customers are looking for. Our integrated solutions that are optimized for the given world or application. So they don't have to spend time bringing things together. Right? And and spend weeks sometimes months when they can do it in just in a matter of minutes a day so they can move forward innovative on I. T. And so we were really focused on that connectivity as the first step. And Aruba give us an enormous rich uh through the cloud provisioning of a port or a wifi or a one. As you know, as we move to more cloud native applications. Much of the traffic through the connectivity will go into the internet, not through the traditional fixed networks. And that's what we did acquisitions like Silver Peak because now we can connect all your ages and all your clouds in an autonomous softer. The final way as we go to the other spectrum. Right? We talk about one load optimization and uh for us H. P. S my role is the recipe by which we bring the infrastructure and the software in through that integrated solution that can run autonomously that eventually can consume as a service. And that's why we made the introduction here of HP Green like Lighthouse, which is actually a fully optimised stack. They with the push of a bottom from HP Green Lake cloud platform, we can deploy whatever that that is required and then be able to Federated so we can also address other aspects like disaster recovery and be able to share all the knowledge real time. Swarm learning is another thing that people don't understand. I mean if you think about it. So I'm learning is a distributed Ai learning ecosystem and think about what we did with the D. C. Any in order to find cures for Alzheimer's or dementia. But so I'm learning is going to be the next platform sitting on this age to cloud architecture. So that instead of people worrying about sharing data, what we're doing is actually sharing insights And be able to learn through these millions of data points that they can connect with each other in a secure way. Security is another example, right? So today on an average takes 28 days to find a bridge in your enterprise with project Aurora, which we're going to make available at the end of the year by the end of the year. We actually can address zero day attacks within seconds. And then we're work in other areas like disaster recovery when you get attacked. Think about the ransom ramp somewhere that we have seen in the last few weeks, right? You know, God forbid you have to pay for it. But at the same time, recovery takes days and weeks. Sometimes we are working on technology to do it within 23 seconds. So this is where HP can place across all spectrums of the stack And at the same time of course people expect us to innovate in infrastructure layer. That's why we also partner with companies like Intel were with the push of a bottom. If you need more capacity of the court, you don't have to order anything. She's pushed the bottle, we make more calls available so that that warlord can perform and when you don't need it, shut it off so you don't have to pay for it. And last finalist, you know, I will say for us is all about the consumption availability of our solutions And that's what I said, you know, in 2019 we will make available everything as a service by 2022. You know, we have to say as you know, there is no need to build the church for Easter Sunday when you can rent it for that day. The point here is to grow elastically. And the fact that you don't need to move the data is already a cost savings because cost of aggression data back and forth is enormous and customers also don't want to be locked in. So we have an open approach and we have a true age to cloud architecture and we are focusing on what is most valuable aspect for the customer, which is ultimately the data. >>Thank you for that. One of the other things I wanted to ask you about, again, another weapon in your arsenal is you mentioned supercomputing before. Up in space, we're on the cusp of exa scale and that's the importance of high performance computing. You know, it used to be viewed as just a niche. I've had some great conversations with DR go about this, but that really is the big data platform, if you will. Uh can I wonder if you could talk a little bit about how that fits into the future. Your expertise in HPC, you're obviously a leader in that space. What's the fit with this new vision you're laying out? >>Well, HPC, high performance computing in memory computer are the backbone to be able to manage large data sets at massive scale. Um, and, you know, deployed technologies like deep learning or artificial intelligence for this massive amount of data. If we talked about the explosion of data all around us and uh, you know, and the algorithms and the parameters to be able to extract inside from the day is getting way more complex. And so the ability to co locate data and computed a massive scale is becoming a necessity, whether it's in academia, whether it's in the government obviously to protect your, your most valuable assets or whether it is in the traditional enterprise. But that's why with the acquisition of cray as G. I. And our organic business, we are absolutely the undisputed leader to provide the level of capabilities. And that's why we are going to build five of the top six exa scale systems, which is basically be able to process the billion billion, meaning billion square transactions per second. Can you imagine what you can do with that? Right. What type of problems you can go solve climate problems? Right. Um you know, obviously be able to put someone back into the moon and eventually in mars, you know, the first step to put that supercomputer as an edge computer into the international space station. It's about being able to process data from the images that take from the ice caps of the of the earth to understand climate changes. But eventually, if you want to put somebody in in into the Marks planet, you have to be able to communicate with those astronauts as they go and you know, you can't afford the latency. Right? So this is what the type of problems we are really focused on. But HPC is something that we are absolutely super committed and it's something that honestly, we have the full stack from silicon to software to the system performance that nobody else has in the industry. >>Well, I think it's a real tailwind for you because the industry is moving in that direction and everybody talks about the data and workloads are shifting. We used to be uh I got O. L. T. P. And I got reporting. Now you look at the workloads, there's so much diversity so I'll give you the last word. What what really is the most exciting to you about the future of HPV? >>Well, I'm excited about the innovation will bring it to the market and honestly as the Ceo I care about the culture of the company. For me, the last almost 3.5 years have been truly remarkable. As you said at the beginning, we are transforming every aspect of this company. When I became Ceo I had three priorities for myself. One is our customers and partners. That's why we do these events right to communicate, communicate, communicate. They are our North Star, that's why we exist. Second is our innovation right? We compete and win with the best innovation, solving the most complex problems in a sustainable and equitable way. And third is the culture of the company, which are the core is how we do things in our Team members and employees. You know, I represent my colleagues here, the 60,000 strong team members that had incredible passion for our customers and to make a contribution every single day. And so for me, I'm very optimistic about what we see the recovery of the economy and the possibilities of technology. Uh, but ultimately, you know, we have to work together hand in hand and I believe this company now is absolutely on the right track to not just be relevant, but really to make a difference. And remember That in the end we we have to be a force for good. And let's not forget that while we do all of this, we have some farm with technology. We have to also help some, uh, to address some of the challenges we have seen in the last 18 months and H. P. E. is a whole different company uh, that you knew 3.5 years ago. >>And as you said, knowledge is the right thing to do. It's good. It's good for business Antonio. Neary, thanks so much for coming back to the cube is always a pleasure to see you. >>Thanks for having me. Dave and >>thank you for watching this version of HP discover 2021 on the cube. This is David want to keep it right there for more great coverage. Mm

Published Date : Jun 22 2021

SUMMARY :

Great to see you again. What do you see today? the edge to the cloud to manage all the data and most important they need to move faster era as the curves are going exponential, What do you see? we said in 2018 and think about it, you know, people now are working remotely and you know, somewhere up there in the cloud, it's expanding on prem cross clouds, you mentioned the edge and But we have a portfolio with HP Green Lake, our cloud services, the cloud that comes to you But how should we measure, you know, how you're tracking to in the end, you know, it tells us we are on the right track. What does this mean to you personally? that talked all the time and you can see of movement, but at the same time it's good for business I want to ask you about the future and I want to ask you a couple of different angles. to the point that we just, you know, put into space 256 miles above Uh, and so I want to ask you You know, we have to say as you know, there is no need to build the church for Easter Sunday when you can rent One of the other things I wanted to ask you about, again, another weapon in your arsenal is you mentioned someone back into the moon and eventually in mars, you know, the first step What what really is the most exciting to you about the future of HPV? And remember That in the end we we have to be a force for good. And as you said, knowledge is the right thing to do. Dave and thank you for watching this version of HP discover 2021 on the cube.

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Antonio Neri, CEO HPE [zoom]


 

>>approximately two years after HP split into two separate companies, antonioni Ranieri was named president and Ceo of Hewlett Packard Enterprise. Under his tenure, the company has streamlined its operations, sharpened his priorities, simplified the product portfolio and strategically aligned its human capital with key growth initiatives. He's made a number of smaller but high leverage acquisitions and return the company to growth while affecting a massive company wide pivot to an as a service model. Welcome back to HPD discovered 2021. This is Dave Volonte for the cube and it's my pleasure to welcome back Antonio. Neary to the program Antonio it's been a while. Great to see you again. >>Dave Thanks for having me. >>That's really our pleasure. I was just gonna start off with >>the big picture. >>Let's talk about trends. You're a trend spotter. What do you see today? Everybody talks about digital transformation. We had to force marks to digital last year now it's really come into focus. But what are the big trends that you're seeing that are affecting your customers transformations? >>Okay. I mean obviously we have been talking about digital transformation for some time uh in our view is no longer a priority is a strategic imperative. And through the last 15 months or so since we have been going through the pandemic we have seen that accelerated to a level we haven't never seen before. And so what's going on is that we live in a digital economy and through the pandemic now we are more connected than ever. We are much more distributed than ever before and an enormous amount of data is being created and that data has tremendous value. And so what we see in our customers need more connectivity, they need a platform from the edge to the cloud to manage all the data and most important they need to move faster and extracting that inside that value from the data and this is where HP is uniquely positioned to deliver against those experiences the way we haven't imagined before. >>Yeah, we're gonna dig into that now, of course, you and I have been talking about data and how much data for decades, but I feel like we're gonna look back at, you know, in 2030 and say, Wow, we never, we're not gonna do anything like that. So we're really living in a data centric era as the curves are going exponential. What do you see? How do you see customers handling this? How are they thinking about the opportunities? >>Well, I think, you know, customer realized now that they need to move faster, they need to absolutely be uh much more agile and everything. They do. They need to deploy a cloud experience for all the war clothes and data that they manage and they need to deliver business outcomes to stay ahead of the competition. And so we believe technology now plays even a bigger role and every industry is a technology industry in many ways. Every company right, is a technology company, whether your health care, your manufacturer, your transportation company, you are an education, everybody needs more. It no less I. T. But at the same time they want the way they want to consumer Dave is very different than ever before, right? They want an elastic consumption model and they want to be able to scale up and down based on the needs of their enterprise. But if you recall three years ago I knew and I had this conversation, I predicted that enterprise of the future will be edge centric cloud enable and data driven. The edge is the next frontier. We said in 2018 and think about it, you know, people now are working remotely and that age now is much more distribute than we imagined before. Cloud is no longer a destination, it is an experience for all your apps and data, but now we are entering what we call the edge of insight which is all about that data driven approach and this is where all three have to come together in ways that customer did envision before and that's why they need help. >>So I see that I see the definition of cloud changing, it's no longer a set of remote services, you know, somewhere up there in the cloud, it's expanding on prem cross clouds, you mentioned the Edge and so that brings complexity. Every every company is a technology company but they may not be great at technology. So it seems that there are some challenges around there, partly my senses, some of some of what you're trying to do is simplify that for your customers. But what are the challenges that your customers are asking you to solve? >>Well the first they want a consistent and seamless experience, whatever that application and data lives. And so um you know for them you know they want to move away from running I. T. to innovate in our 90 and then obviously they need to move much faster. As I said earlier about this data driven approaches. So they need help because obviously they need to digitize every every aspect of the company but at the same time they need to do it in a much more cost effective way. So they're asking for subject matter expertise on process engineering. They're asking for the fighting the right mix of hybrid experiences from the edge to cloud and they need to move much faster as scale in deploying technologies like Ai deep learning and machine learning. Hewlett Packard Enterprise uh is extremely well positioned because we have been building an age to cloud platform where you provide connectivity where you bring computing and storage uh in a soft of the fine scalable way that you can consume as a service. And so we have great capabilities without HP Point next technology services and advice and run inside. But we have a portfolio with HP Green Lake, our cloud services, the cloud that comes to you that are addressing the most critical data driven warlords. >>Probably about 24 months ago you announced that HP was, was going to basically go all in on as a service and get there by by 2022 for all your solutions. I gotta get, I gotta say you've done a good job communicating the Wall Street, I think. I think culturally you've really done a good job of emphasizing that to your, to the workforce. Uh, but but how should we measure the progress that you've made toward that goal? How our customers responding? I know how the markets responding, you know, three or four year big competitors have now announced. But how should we measure, you know, how you're tracking to that goal? >>Well, I think, you know, the fact that our competitors are entering the other service market is a validation that our vision was right. And that's that's that's good because in the end, you know, it tells us we are on the right track. However, we have to move much faster than than ever before. And that's why we constantly looking for ways to go further and faster. You're right. The court of this is a cultural transformation. Engineering wise, once you step, once you state the North Star, we need to learn our internal processes to think cloud first and data first versus infrastructure. And we have made great progress. The way we measure ourselves. Dave is very simple is by giving a consistent and transparent report on our pivot in that financial aspect of it, which is what we call the annualized revenue run rate, Which we have been disclosed enough for more than a year and a half. And this past quarter grew 30% year over year. So we are on track to deliver at 30 to 40% cake or that we committed two years ago And this business going to triple more than uh more than one year from now. So it's gonna be three times as bigger as we enter 2022 and 2023. But in the end it's all about the experience you deliver and that's why architecturally uh while we made great progress. I know there is way more work to be done, but I'm really excited because what we just announced here this week is just simply remarkable. And you will see more as we become more a cloud operating driven company in the next month and years to come. >>I want to ask you kind of a personal question. I mean, COVID-19 has sharpened our sensitivity and empathy to a lot of different things. And I think ceos in your position of a large tech company or any large company, they really can't just give lip service to things like E. S. G. Or or ethical uh digital transformation, which is something that you've talked about in other words, making sure that it's inclusive. Everybody is able to participate in this economy and not get left behind. What does this mean to you personally? >>Well, they remember I'm in a privileged position, right? Leading a company like Hewlett Packard Enterprise that has Hewlett and Packard on the brand is an honor, but it's also a big responsibility. Let's remember what this company stands for and what our purpose is, which is to advance the way people live and work. And in that we have to be able to create a more equitable society and use this technology to solve some of the biggest societal challenge you have been facing Last 18 months has been really hard on a number of dimensions, not just for the business but for their communities. Uh, we saw disruption, we saw hardships on the financial side, we saw acts of violence and hatred. Those are completely unacceptable. But if we work together, we can use these technologies to bring the community together and to make it equitable. And that's one is one of my passion because as we move into this digital economy, I keep saying that connecting people is the first step and if you are not connected you're not going to participate. Therefore we cannot afford to create a digital economy for only few. And this is why connectivity has to become an essential service, not different than water and electricity. And that's why I have passion and invest my own personal time working with entities like World Economic Forum, educating our government, which is very important because both the public sector and the private sector have to come together. And then from the technology standpoint, we have to architect these things. They are commercially accessible and viable to everyone. And so it's uh it's I will say that it's not just my mission. Uh this is top of mind for many of my colleagues ceos that talked all the time and you can see of movement, but at the same time it's good for business because shareholders now want to invest in companies that take care about this. How we make, not just a world more inclusive and equitable, but also how we make a more sustainable and we with our technologies we can make the world way more sustainable with circular economy, power, efficiency and so forth. So a lot of work to be done dave but I'm encouraged by the progress but we need to do way way more. >>Thank you for that Antonio I want to ask you about the future and I want to ask you a couple of different angles. So I want to start with the edge. So it seems to me that you're you're building this vision of what I call a layer that abstracts the underlying complexity of the whether it's the public cloud across clouds on prem and and and the edge And it's your job to simplify that. So I as the customer can focus on more strategic initiatives and that's clearly the vision that you guys are setting forth on. My question is is how far do you go on the edge? In other words, it seems to me that Aruba for example, for example, awesome acquisition can go really, really deep into the far edge. Maybe other parts of your portfolio, you're kind of more looking at horizontal. How should we think about HP es positioning and participation in that edge opportunity? >>Well, we believe we are becoming one of the merger leaders at the intelligent edge. Right. These edges becoming more intelligent. We live in a hyper connected world and that will continue to grow at an exponential pace. Right? So today we we might have billions of people and devices pursue. We're entering trillions of things that will be connected to the network. Uh, so you need a platform to be able to do with the scale. So there is a horizontal view of that to create these vertical experiences which are industry driven. Right? So one thing is to deliver a vertical experience in healthcare versus manufacturer transportation. And so we take a really far dave I mean, to the point that we just, you know, put into space 256 miles above the earth, a supercomputer that tells you we take a really far, but in the end it's about acting where the data is created and bringing that knowledge and that inside to the people who can make a difference real time as much as possible. And that's why I start by connecting things by bringing a cloud experience to that data wherever it lives because it's cheaper and it's where more economical and obviously there is aspects of latest in security and compliance that you have to deal with it and then ultimately accelerate that inside into some sort of outcome and we have many, many use cases were driving today and Aruba is the platform by the way, which we have been using now to extend from the edge all the way to the core into the cloud business and that's why you HP has unique set of assets to deliver against that opportunity. >>Yes, I want to talk about some of the weapons you have in your arsenal. You know, some people talk about a week and we have to win the architectural battle for hybrid cloud. I've heard that statement made, certainly HPV is in that balance is not a zero sum game, but but you're a player there. And so when I when I look at as a service, great, you're making progress there. But I feel like there's more, there's there's architecture there, you're making acquisitions, you're building out as moral, which is kind of an interesting data platform. Uh, and so I want to ask you, so how you see the architecture emerging and where H. P. S sort of value add i. P. Is your big player and compute you've got actually you've got chops and memory disaggregate asian, you've done custom silicon over the years. How how should we think about your contribution to the next decade of innovation? >>Well, I think it's gonna come different layers of what we call the stock, right? Obviously, uh, we have been known for an infrastructure company, but the reality is what customers are looking for Our integrated solutions that are optimized for the given workload or application. So they don't have to spend time bringing things together. Right? And and spend weeks sometimes months when they can do it in just in a matter of minutes a day so they can move forward innovative or 90. And so we we are really focused on that connectivity as the first step. And Aruba give us an enormous rich uh through the cloud provisioning of a port or a wifi or a one. As you know, as we move to more cloud native applications. Much of the traffic through the connectivity will go into the internet, not through the traditional fixed networks. And that's what we did acquisitions like Silver Peak because now we can connect all your ages and all your clouds in an autonomous software defined way as you go to the other spectrum, right. We talk about what load optimization and uh for us H. P. S. My role is the recipe by which we bring the infrastructure and the software in through that integrated solution that can run autonomously that eventually can consume as a service. And that's why we made the introduction here of HP Green like lighthouse which is actually I fully optimised stack the with the push of a bottom from HP Green Lake cloud platform we can deploy whatever that that is required and then be able to Federated so we can also address other aspects like disaster recovery and be able to share all the knowledge real time. So I'm learning is another thing that people don't understand. I mean if you think about it. So I'm learning is a distributed Ai learning uh ecosystem and think about what we did with the D. C. Any in order to find cures for Alzheimer's or dementia. But swam learning is gonna be the next platform sitting on this age to cloud architecture so that instead of people worrying about sharing data, what we're doing is actually sharing insights And be able to learn to these millions of data points that they can connect with each other in a secure way. Security is another example, right? So today on an average takes 28 days to find a bridge in your enterprise with project Aurora, which we're gonna make available at the end of the year, by the end of the year. We actually can address zero day attacks within seconds. And then we're work in other areas like disaster recovery when you get attacked. Think about the ransom ramp somewhere that we have seen in the last few weeks, right? You know, God forbid you have to pay for it. But at the same time, recovery takes days and weeks. Sometimes we are working on technology to do it within 23 seconds. So this is where HP can place across all spectrums of the stack. And at the same time, of course, people expect us to innovate in infrastructural layer. That's why we also partnered with companies like Intel, we're with the push of a bottle. If you need more capacity of the court, you don't have to order anything, just push the bottle. We make more calls available so that that will load can perform and when you don't need to shut it off so you don't have to pay for it. And last finalist, you know, I will say for us is all about the consumption availability of our solutions And that's what I said, you know, in 2019 we will make available everything as a service by 2022. You know, we have to say as you know, there is no need to build the church for easter sunday when you can rent it for that day. The point here is to grow elastically and the fact that you don't need to move the data is already a cost savings because cost of aggression data back and forth is enormous and customers also don't want to be locked in. So we have an open approach and we have a through age to cloud architecture and we are focusing on what is most valuable aspect for the customer, which is ultimately the data. >>Thank you for that. One of the other things I wanted to ask you about, and again, another weapon in your arsenal is you mentioned uh supercomputing before up in space where we're on the cusp of exa scale and that's the importance of high performance computing. You know, it used to be viewed as just a niche. I've had some great conversations with Dr go about this, but that really is the big data platform, if you will. Uh can I wonder if you could talk a little bit about how that fits into the future. Your expertise in HPC, you're obviously a leader in that space. What's the fit with this new vision? You're laying out? >>Well, HPC, high performance computer in memory computer are the backbone to be able to manage large data sets at massive scale. Um and, you know, deployed technologies like deep learning or artificial intelligence for this massive amount of data. If we talked about the explosion of data all around us and uh, you know, and the algorithms and the parameters to be able to extract inside from the day is getting way more complex. And so the ability to co locate data and computed a massive scale is becoming a necessity, whether it's in academia, whether it's in the government obviously to protect your, your most valuable assets or whether it is in the traditional enterprise. But that's why with the acquisition of Cray, S. G. I. And our organic business, we are absolutely the undisputed leader to provide the level of capabilities. And that's why we are going to build five of the top six exa scale systems, which is basically be able to process they billion billion, meaning billion square transactions per second. Can you imagine what you can do with that? Right. What type of problems you can go solve climate problems? Right. Um you know, obviously be able to put someone back into the moon and eventually in mars you know, the first step to put that supercomputer as an edge computer into the international space station. It's about being able to process data from the images that take from the ice caps of the, of the earth to understand climate changes. But eventually, if you want to put somebody in in into the Marks planet, you have to be able to communicate with those astronauts as they go and you know, you can't afford the latency. Right? So this is where the type of problems we are really focused on. But HPC is something that we are absolutely uh, super committed. And it's something that honestly we have the full stack from silicon to software to the system performance that nobody else has in the industry. >>Well, I think it's a real tailwind for you because the industry is moving that direction. Everybody talks about the data and workloads are shifting. We used to be uh, I got LTP and I got reporting. Now you look at the workloads, there's so much diversity. So I'll give you the last word. What what really is the most exciting to you about the future of HPV? >>Well, I'm excited about the innovation, will bring it to the market and honestly, as the Ceo, I care about the culture of the company. For me, the last almost 3.5 years have been truly remarkable. As you said at the beginning, we are transforming every aspect of this company. When I became CEO, I had three priorities for myself. One is our customers and partners. That's why we do these events right to communicate, communicate, communicate. Uh they are our North Star, that's why we exist. Uh, second is our innovation right? We compete to win with the best innovation, solving the most complex problems in a sustainable and equitable way. And third is the culture of the company, which are the core is how we do things in our Team members and employees. You know, I represent my colleagues here, the 60,000 strong team members that have incredible passion for our customers and to make a contribution every single day. And so for me, I'm very optimistic about what we see the recovery of the economy and the possibilities of technology. But ultimately, you know, we have to work together hand in hand. Uh and I believe this company now is absolutely on the right track to not just be relevant, but really to make a difference. And remember that in the end we we have to be a force for good. And let's not forget that while we do all of this, we have some farm with technology. We have to also help some uh to address some of the challenges we have seen in the last 18 months. An H. P. E is a whole different company, uh, that you knew 3.5 years ago. >>And as you said, it's, it's knowledge is the right thing to do. It's good. It's good for business Antonio. Neary. Thanks so much for coming back to the cube. Is always a pleasure to see you. >>Thanks for having me Dave >>and thank you for watching this version of HP discover 2021 on the cube. This is David want to keep it right there for more great coverage. >>Mm

Published Date : Jun 6 2021

SUMMARY :

Great to see you again. I was just gonna start off with What do you see today? have seen that accelerated to a level we haven't never seen before. but I feel like we're gonna look back at, you know, in 2030 and say, Wow, Well, I think, you know, customer realized now that they need to move faster, So I see that I see the definition of cloud changing, it's no longer a set of remote services, the cloud that comes to you that are addressing the most critical data driven warlords. But how should we measure, you know, how you're tracking to in the end, you know, it tells us we are on the right track. What does this mean to you personally? all the time and you can see of movement, but at the same time it's good for business because So I as the customer can focus on more strategic initiatives and that's clearly the vision that And so we take a really far dave I mean, to the point that we just, you know, Yes, I want to talk about some of the weapons you have in your arsenal. You know, we have to say as you know, there is no need to build the church for easter sunday when you can rent it for One of the other things I wanted to ask you about, and again, another weapon in your arsenal is you someone back into the moon and eventually in mars you know, the first step to What what really is the most exciting to you about the future of HPV? And remember that in the end we we have to be a force for good. And as you said, it's, it's knowledge is the right thing to do. and thank you for watching this version of HP discover 2021 on the cube.

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Krishna Gade, Fiddler AI | CUBE Conversation May 2021


 

(upbeat pop music) >> Well, hi everyone, John Walls here on "theCUBE" as we continue our CUBE conversations as part of the "AWS Startup Showcase". And we welcome in today Krishna Gade who is the founder and the CEO of Fiddler AI. and Krishna, good to see you today. Thanks for joining us here on the "theCUBE". >> Hey John, thanks so much for inviting us and I'm glad to be here, and looking forward to our conversation. >> Yeah me two, and first off, I want to say congratulations as I look at your company's, this tremendous roster, this list of awards that just keep coming your way. Most recently recognized by "Forbes" as one of the Top 50 AI Companies To Watch here in 2021. I know Gartner called you one of their Cool Companies not too long ago. World Economic Forum also giving you a shout out. So whatever it is you're doing, you're doing it very well, but it's got to feel good I would think, some validation to get all this kind of recognition. >> Absolutely, I know we've been very fortunate to get all the recognition. You know, part of it is also because of the space we are playing in, right? A lot of companies are, you know, operationalizing AI and therefore, you know, this whole point of, you know, explainability monitoring and governance of AI is like forefront and it's in the news for various different reasons. So there's a lot of, you know, good sort of talk that is going on in the press around how one should bear responsible AI. And we are very fortunate to be, you know, in the space and pioneering, you know, some of the technologies here. >> Right. And talking about machine learning monitoring, obviously, in the AI space, and you mentioned explainability. So let's just talk about that concept broadly first off and explain to our viewers what you mean by explainability in this particular context. >> Yeah, that's a good question. So if you think about an AI system, one of the main differences between it and a traditional software system is that it's a black box in the sense that you cannot open it up and read it's code like a traditional software system. The reason is, you know, the AI systems that are built using data and training models which are represented in this non-human readable format. And you cannot really understand how a model is actually making a prediction at any given point of time. So therefore what happens is when you are deploying these AI systems at scale for a variety of use cases, let's say credit underwriting or, you know, screening resumes, or clinical diagnosis which are extremely, you know, important for general human beings. There is a need to understand how the AI system is working. You know, why did it approve a positive person's loan or reject someone's loan? Or why did it reject someone's, you know, resume from, you know, a job screening pipeline? How is it working overall? Right? And so this is where explainability becomes important because you need to understand the AI system, you need a way to probe it, to interrogate it, to understand how the system is making predictions, how is it being influenced by various inputs you're supplying to the system. And so this gamut of technologies or the algorithms that have come across in the last, you know, few years have really matured to a point where, you know, products like Fiddler are developing them and productizing them for the general enterprise to you know, put it in their machine learning and AI workflows. >> So you're talking about context basically, right? I mean, trying to give everybody an idea. This is, you know, kind of where this inputs coming, this is where the problem is, this is where the bottleneck might be, whatever it is, and and doing that in real time. Very efficient operation here. Well, let's talk about the ML world right now and in terms of how it relates to artificial intelligence and this interaction you know, that we're seeing and the, I guess, the problem that you are trying to fix, if you will, in terms of machine learning monitoring. So let's just deal with that first off. When you look at somebody's architecture and somebody set up, what do you see? What are you looking for? And what kind of problems are you trying to solve for your clients? >> Yeah. So just following up what I said. The two main problems with operationalizing AI is one is the black box nature of AI, which I already talked about. The other problem is that the AI system is fundamentally a stochastic system or a probabilistic system. By that, I mean that its performance, you know, its predictions can change over time based on the data it is receiving. So it's not a deterministic system like traditional software systems where you expect the same output all the time, right? So when you have a system that is stochastic in nature where its performance can vary based on the data it is receiving, then you are in a situation where you have uncertainty, right? You know, you let's say you have an AI system that is deployed for serving a credit underwriting model or a fraud, you know, detection use case. And you see that, okay, sometimes accuracy is up, sometimes accuracy is down. You know, when do you want, when do you trust your predictions, when you're not. How do you know if the model is actually performing in the same manner that you trained it? All of these issues open up the need for continuous monitoring of these AI systems, because without which you may have AI systems making bad predictions for your users, hurting your business metrics, potentially making biased decisions that can put your company into a compliance or a brand reputation risk scenario. To avoid all of these things you can actually monitor these AI systems continuously so that you know exactly if they're performing the way you expect them to be. Do you to retrain them right now, right? Or do you need to shut them down because they are actually not predicting the way that you expect them to be? So this is actually very important. And so that's what Fiddler tries to solve for our customers by helping them operationalize AI with full visibility and explainability, right? So you can essentially install Fiddler in your workflow to continuously monitor your AI systems and analyze and explain them when you have questions about how they're working. >> I mean, you talked about governance earlier a little bit, you know, compliance, obviously a great critical issue, big concern, fraud detection. Security, just in general here, as we know, I mean, we keep almost every day it seems like we're hearing about some kinds of security intrusion. So, in terms of identifying vulnerabilities or in terms of identifying anomalies, whatever it might be, what kind of work are you doing in that space to give your client base the kind of comfort and the peace of mind that everybody's searching for these days? >> Right, I mean, if you step back a little bit, John, we are truly living in the age of algorithms, right? So everything that we interact with on a day-to-day basis, the movies we watch, or when we request an Uber driver, or when we go to a financial institution and request for a loan application or a mortgage, there are algorithms behind the scenes that are processing our requests and delivering the experiences that we have. Now, increasingly these algorithms are becoming AI based algorithms. And when you have these AI based algorithms, they're trained on this data that's available, that an institution may collect from their users, or they may buy from other third parties. And when you develop these AI systems based on this data, if this data is not equally distributed amongst all different ethnicity backgrounds, people coming from different cultures, different religions, different races, different genders, you may actually build systems that can make very different decisions for different individuals based on like this bias that could creep into them. And so this actually needs, this means that at the end of the day, you can actually create a dystopian world where, you know, some people get like really great decisions from your systems, where some people are left out, right? So therefore, you know, this aspect of governing your AI systems so that you're validating what you're building upfront. You're validating the data that you're using to train the systems. You're continuously monitoring the systems there so that they're actually producing the right outcomes for your users. And then you can actually explain if some customer asks you or some regulator or a third party asks you how your system is working. It's very very important. This is an emerging area in industry, certain sectors already have this, for example, financial services. It's in companies like banks, where it is mandated to have model governance, so that every model that they are deploying needs to be validated and needs to be monitored. And we are seeing the emergence of generally AI governance creeping into other sectors as well. And so this is like a broader topic that covers explainability, covers monitoring, covers detecting bias in your AI systems and ensuring that you're building safe and responsible AI for your customers and your organization. >> Yeah, I find the bias point really interesting, actually, because I hadn't really thought about these prejudices or subjectivities, you know, it might bring to our work with us in terms of what we look at, what we ignore, what we process, how we don't. But it's a really interesting point you just raised. So thank you for that. And then there's also the kind of issue with data drift too a little bit, right? It's like, where did it go (laughing)? >> Right. >> What are we doing here? What happened to it? So maybe if you could talk about that a little bit in terms of all this data that's coming in and corralling it, right? Making sure that it stays organized and stays in a way that you can analyze and process it, and then glean insight from. >> Yeah, data drift is one of the main reasons why AI systems deteriorate in performance. So for example, let's say I'm trying to build a recommendation system that predicts the items that you want to buy when you go to an E-commerce website. Now, if I have used data pre-COVID, then the user behavior was very different, right? That kind of items people were probably buying before you know, February, 2020 was like probably much different than the kind of items that people were buying after it. So what happens is when you train your AI systems on datasets that are older but then that data has changed ever since because of an event like COVID-19 has happened, or some other seasonality has kicked in, then your AI systems are seeing different distribution data. For example, you may see that suddenly, you know, people who were shopping, let's say, in March or April last year, people were shopping for all kinds of, you know, toilet paper and all kinds of things to stock up, you know, to be ready for lockdown, right? And maybe they were not buying similar amounts in there previously. So therefore, if you have an inventory management system based on AI or an E-commerce recommendation system based on AI, you know, they would see data drift, because the buying patterns are different. The amount of stuff that people are buying in terms of toilet paper has completely shifted. And so their model is actually, may not be predicting as accurately as it would, right? So therefore identifying this data drift and alerting your AI engineer so that they can be prepared for this is very important. Otherwise, what you would see is if you're an E-commerce company, this has actually happened, you know? Instacart, a grocery delivery company and another company www.etsy.com, they blogged about it where they have seen their models go down in accuracy from 90% to 65% when this data shift happened, you know, especially during COVID-19. And so you need the ability to continuously monitor for drift so that when you can catch these things earlier, and then, you know, save your business from losing, you know, in terms of business metrics like such as number of sales that you may be making, number of bad recommendations that your systems are making to your users. >> So we've talked a lot about these various components of monitoring of which, you know, all of which you do extremely well. And I was reading earlier, just a little bit about the company, and we talked about accountability. We've already talked about that. We talked about fraud detection, we talked about reliability. There was also a point about ethical considerations, you know, and so I was interested in that, hearing from you about that in terms of why that's a pillar of your service or what exactly that was pointed toward in terms of monitoring, and what you can do. >> Right. So, I guess I'll just go back to like a famous quote from Marc Andreessen. He mentioned, you know, a few years ago that software is eating the world, right? Now, what's happening is AI is eating software. All the software that we are consuming is becoming AI based software, because basically at the end of the day some intelligence is being baked into the software to make it, you know, predict more interesting things for you to make those decisions. Instead of rule-based decisions, make it more AI based decisions. And so therefore it is very important that when we are building the software, we need to use ethical practices. You know, we need to know how, where you're collecting the data from. It can be very dangerous if you don't do it and you can land into trouble. And we have seen these incidents many times, right? For example, in 2019, when Apple and Goldman Sachs came up with a credit card, a lot of customers complained about gender bias with respect to the credit card limits that the algorithm was setting. You know, in the same household, the husband and wife were getting 10 times in terms of a difference between the credit limit between a male and a female, right? Even though they probably had similar salary ranges, similar FICO scores, right? So if you do not actually make sure that, you know, you're collecting data from the right sources that your datasets are not outbalanced. If your models, if your algorithms are tested for bias you know, before hand, before you deploy them and then you're continuously monitoring them, these are all ethical practices. These are all the responsible ways of building your AI. You can actually, you know, land into trouble. Your customers will complain about it. You know, you would lose your brand reputation. And at the end of the day you'll be essentially, and instead of actually adding value to the customers, you may be actually hurting them, right? And so this is actually why it's so important, and it's become more important when the more stakes, the higher the stakes are, right? You know, for example, when it's being used for criminal justice scenarios or when it's being used for clinical diagnosis scenarios. Being able to ensure that the system is making unbiased decisions is very, very important. >> Well, before I let you go, too, I like you to touch base on your AWS relationship about, you know, what was the Genesis of that. And currently what it is that you're working on together to provide this great value to your customers. >> Absolutely. So the follow-up to this ethical AI is like Amazon as a company is interested in pursuing, you know, the responsible AI but, you know, they have a lot of AI products. So they are looking for, you know, fostering a community and ecosystem of AI technologies. And in that hypothesis they actually invested in Fiddler last year in terms of enabling us to develop this explainable AI and ethical AI technology. And so we are working with Alexa Fund and also like AWS ecosystem in terms of partnering with how effectively Fiddler can be delivered to other AWS customers through, like, through their marketplace and other sort of areas that we can distribute the software. So it's a great partnership. We are very, very excited about the opportunity to work with Alexa Fund as well as the AWS ecosystem. It increases another opportunity for us to enable a lot more customers than we than we can otherwise. So this is a great win-win situation for both Amazon and Fiddler. >> Well, it sure is. And congratulations on that and developing that partnership. I know it's working well for your clients and it's working well for Fiddler AI obviously by the number of recognitions that have been coming your way. So Krishna, we wish you continued success and thanks for the time here today on "theCUBE". >> Yep. Thank you so much, John. It was a pleasure talking to you today. >> I enjoyed it. Thank you. John Walls here wrapping up our conversation with Fiddler AI's Krishna Gade, talking today about machine learning monitoring on the "AWS Startup Showcase". (upbeat pop music)

Published Date : May 18 2021

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and Krishna, good to see you today. and I'm glad to be here, I know Gartner called you one in the space and pioneering, you know, and you mentioned explainability. across in the last, you know, few years the problem that you are the way you expect them to be. you know, compliance, obviously So therefore, you know, prejudices or subjectivities, you know, that you can analyze and process it, for drift so that when you can of which, you know, to make it, you know, predict too, I like you to touch base the responsible AI but, you know, So Krishna, we wish you continued success It was a pleasure talking to you today. on the "AWS Startup Showcase".

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Sandra Wheatley and Rob Rashotte, Fortinet


 

(upbeat music) >> Welcome to this CUBE Conversation, I'm Lisa Martin. I've got two guests from Fortinet with me next talking about an very interesting topic that's something that always piques my interest, cybersecurity, and some of the things going on with respect to that. Sandra Wheatley joins us the SVP of marketing, threat intelligence and influencer communications at Fortinet. Sandra, it's great to see you again. >> Thank you, Lisa. I'm delighted to be here today. >> Lisa: Good and Rob Rashotte is here as well, vice-president, global training and technical field enablement at Fortinet. Rob welcome to the program. >> Hi, great to meet you Lisa. Nice to be here. >> Likewise. So since I last saw Fortinet we've had such a challenging year as we all know, that's an understatement, but one of the things that happened so quickly was the distribution of the workforce. And there were already preexisting gaps in IT Visibility and teams being siloed, security teams being siloed as well exacerbated distinct cybersecurity skills gap. So Sandra I want to start with you. Talk to us about what's going on with the cybersecurity skills gap and how it's impacting organizations today. >> Thank you, Lisa. While the cybersecurity skills gap continues to be one of the biggest challenges facing security organizations today, as you know, the cybersecurity space is very dynamic. It's constantly changing and we saw this even through COVID with more people working from home or being educated from home. Cyber adversaries are using remote workers as a way into the enterprise network. And so security organizations today are facing a lot of complexity. They deal with billions of alerts that come in every day and a lot of these have to be managed manually and they just don't have the professionals to keep up with that. So it continues to be a big issue facing organizations. We have seen some progress about a year ago. It was estimated that we would need 4 million professionals come into the industry to close the gap. We are now at probably a little bit over 3 million. So there is progress being made but we still have a long way to go. >> Yeah, good progress there. But what I mean, one of the things that we saw so quickly was with the distribution center was suddenly, there were tons of trusted devices that were off the network perimeter where all these keep going, "Use your own device at home until we can get you something provisioned on the network." So huge challenge that was almost like a light switch for people in any industry. Rob, talk to me from your perspective the ongoing cybersecurity skills gap. What are some of the things that you were seeing through your lens? >> Yeah, well, I mean it has certainly changed our focus over the last year with the pandemic and the change in workforce and so on. And I think as a cybersecurity vendor, a lot of the times when we talk about training and the skills gap we often tend to think pretty quickly about engineers and technical training and like this has really opened up our eyes too. We need to really broaden our scope when we're talking about training and closing the skills gap, because it's a lot more than just engineers. So we've had to really focus more on really anyone sitting in front of a computer screen and ensure that programs are available for people that are working from home that need to understand, the fact that security is just as big an issue if you're working from home or working from the office. So it's really broadened our scope in terms of who we're delivering training to and within a number of our programs, actually, that has happened. When we're dealing with we have a lot of academic partners that we deliver training with them. And one thing that's happened there is we we've traditionally dealt with engineering schools within our academic partners but now we're starting to see a lot of business schools coming and talking to us about delivering training within MBA programs and so on. So that business leaders can start understand, the need to be addressing cybersecurity in the boardroom for example, not just within the it department. So it's I guess the one thing I would say is it's really broadened our scope in terms of who the audience is for cybersecurity and the skills gap is a, you know it impacts a lot of different areas in the organization. >> Yeah, you brought up a great point there that elevation of security to the board level is critical. As we saw like big spikes and things like Ransomware last year. Ransomware getting much more sophisticated kind of playing on people's concerns for buzzwords like COVID-19 for example, and I talked to a lot of organizations where security is at the board level but the talent gap is another challenge. Sandra talk to us about what Fortinet is doing from a partnership perspective to help shrink that gap. >> Well, it's interesting because if you were to do a survey of people about where the responsibility lies to train more professionals for the industry, you'll see a split about 40% of people feel like academia should be providing the training and the curriculum to bring more professionals into the industry. And then others feel like it's a mix between corporate private public partnerships. And that's something that Fortinet believes in. We are tackling this issue on multiple fronts. We recently launched our TAA initiative or our Training Advancement Agenda, and a lot of the pro programs that Rob manages are part of that agenda like our free NSE training, our security academies, but we're also working with a lot of global partners, corporate partners like Salesforce, and IBM. We're also working with the World Economic Forum on this initiative because we really believe it's a joint effort to really make a difference. And so, for example, with Salesforce we provide some of our curriculum and training for free on their training platform, the same with IBM. And we'll continue to scale these partnerships because with these partners, we can reach more people and accelerate the impact that we can have overall. >> Absolutely that ability to expand it especially as we saw such a change in the cyber threat landscape last year as you said, Sandra you've made great progress needing, you know, a deficit of 4 million folks down to 3 million, but also looking at the opportunity to try to find more folks leveraging partners and to rubs point elevating the conversation or expanding that scope. This isn't just a problem for IT and security folks. This is a challenge across the organization that the board needs to be focused on because we've seen in this rapidly changing last year organizations and enough peril in trying to pivot their businesses. And then you add on some of the cyber threats. Rob can you talk a little bit more about the TAA initiative? I know that about your Network Security Expert program NSE program, you guys also do FortiVet program. Tell us a little bit about some of those programs and maybe some of the things that you've done to broaden the scope during the last year. >> Yeah, it certainly can. I mean, there's a number of programs that make up the agenda and you know we've widened the scope in terms of the audiences that we're looking at. But also as Sandra mentioned, trying to expand our reach as ordinary, obviously we have a reach into our partners and our ecosystem, but the ecosystem of the IBM's and the world economic forums and so on go far beyond our reach. But one of the things that we were able to do as a company almost exactly a year ago, we made the conscious decision that the training curriculum that we've built, we wanted to make it available to as many people as we possibly could. So we we've made approximately 400 hours worth of cybersecurity training available to anyone that wants to sign up and take the training in self-paced format, where they want to take it, when they want to take it. So that was a big commitment on our part and that training continues to be free today and we'll keep it free until we start to see the skills gap closed but that that has resulted I guess it was about a month or two ago when we were tracking numbers that we've exceeded over a million registrations for that training, which really was validation to us that the demand for this training is massive. So that's helped us expand our reach but that training as well we're making it available for free, but we have all sorts of different types of partners who are taking that training and making it three free through their learning portals as well. So it's really expanded the reach in that way. You know, another area that we've really focused on is partnering with nonprofits who are representing underrepresented groups. So you mentioned the veterans program that's been a program we've had for quite a while now, but we've looked at that program and thought, well, you know, we can definitely replicate our efforts there and look at other groups as well and start to see how we can partner with different NGOs to really address the diversity and inclusion, within the cybersecurity industry. 'Cause, you know, I think one thing that's interesting here is because of the skill shortage, a lot of hiring managers have had to start to look at recruiting through non traditional streams. And that that can be, you know, looking at if we have policies that say, we must hire people with four year degrees. Well, maybe we want to take a look at that and see well is that really necessary for all the jobs that we're looking at? Maybe we could look at shorter programs even high school students but then also looking at underrepresented groups it is a great way for us to take a look at this skills gap in cybersecurity and align it with our diversity and inclusion initiatives, internally within our organizations and see how we can bring that to bear on problem and really start to have the same time, create a much more diverse workforce within cybersecurity while we're trying to close that skills gap. >> I love that what a great opportunity to expand upon that. I wanted to ask you just really quickly, Rob she said 400 hours of free cyber training available over a million registrations so far. You're right, that definitely shows the demand. I'm curious when we think of backgrounds we think are these, you know need to be IT folks. Is that curriculum broad enough so that somebody with a marketing degree or somebody that doesn't have a degree could kind of get in on level one and start learning their way up the security stack? >> Yeah, it is a very broad scope. When we look at the catalog, it is multiple levels. And in fact our network security expert program it's an eight level program. And the first couple of levels of that program are applicable to anyone that needs an awareness of cybersecurity and the issues. So, yeah, it's perfect. And `in fact the level one of that program is something that we've integrated into a new service offering which is our Cybersecurity Awareness Program that companies can implement internally to provide that base level of cybersecurity awareness to all of their employees. And then as you go up to level two, three, four and five, and so on, it gets more and more technical right up to the NSE level or we're talking about, you know, architects engineers are developing very large critical cyber security infrastructures. >> Lisa, you bring up a very important point that I'd like to make a comment on. There's this misconception that you need a degree in Computer Science or some other technical degree to be in cyber security. And that's absolutely not the case. In fact, half the people in cybersecurity don't have a degree in any Computer Science program, et cetera, but you know there's a lot of skillsets and backgrounds that really map well to cybersecurity. And it's a very broad industry. There was new roles coming all of the time. So I would encourage people to not let that be a barrier to getting into this industry. And in fact our Veteran's program has been extremely successful because people coming out of the defense forces have a lot of the skills that match very well to cyber security like attention to detail, situational awareness, the ability to work under pressure. So it's definitely a misconception that the industry needs to correct. >> I couldn't agree more, especially as the daughter of a Vietnam Combat Veteran and I love what you guys are doing with veterans but you're right. There's so many other skills that people have that are so transportable and transferable that, and it's such an exciting industry. I mean, we all have a million devices scattered around. I think with those new Apple tags that if I put one on my dog's collar, my dog's going to be a connected device. There's so many opportunities to learn but there's also more exposure. The more people that have different backgrounds I think just that with that thought diversity alone, organizations in any industry can benefit. Sandra talk to us about how partners are taking some of these programs and rolling them into their own to help kind of open that door wider as you say, to make sure that barrier isn't there and also get more folks aware of what they can learn. >> Yeah, the encouraging thing is I just see a lot more creativity around this issue. If you think about it, the lack of diversity in IT has been a challenge for everyone that the issue in cybersecurity is just a manifestation of that. And one of the reasons is that it's particularly cybersecurity. A lot of people don't understand how to get into the industry, or they have a lack of awareness about the different types of roles. And we see this in particular with women and young females as well as underserved minority groups. In fact, the veterans program is one way to bring more of that diversity into the industry. And if you think about it today, women make up about 24%. I think it's single digits for underrepresented groups. So we have a huge opportunity there. And I think somehow working with our partners we're doing a lot of different things. Not only are we providing our curriculum and our training and the technical support, but we're also done a lot of work around mapping roles and the steps you need to take to, to achieve those roles. So we've created that for different roles, and we've shared that with some of our training partners and they provide that information on their training platforms. We also regularly have done a lot of different podcasts and interviews with women and minorities have gone through the industry and been very successful talking about how they did that and how they got there. We're working with lots of nonprofits like Women in Cybersecurity speaking to people out there providing them the support. So it's a multi-phase approach. And I do think that private industry need to be doing things like creating entry level kinds of roles to bring more people in the industry and recruit differently. But the good news is there's a huge amount of awareness around this, and you definitely see companies doing a lot more, as well as our partners. >> Well if I could just touch on something there, well Sandra is talking about the different career roles and so on. The industry can get pretty complicated pretty quickly when we're talking about different roles. And there's a lot of buzzwords. And you know when people are looking at this and say, well, how do I even get into this industry? It sounds very technical complicated. And, you know, there are a number of different career patching tools that you can find out there around cyber security but when there's too many of those that even gets confusing. So the career paths that we've developed, we've done that in conjunction with NICE and there's an initiative called the NICE Framework which stands for National Initiative for Cyber Security Education. And so the pathways that we've developed map to that. So, you know, that's one thing I'd like to encourage other organizations to make sure that we're all following that framework so that as we're providing these career paths to people we're using the same terminology. We're using the same titles and career paths and so on. So it just makes it a little bit more understandable for people to pick a path that they want and then start their journey. >> I also think exposing students earlier in their education about cyber security is really important. In fact, we're just released a book called "Cyber Safe" and it's targeting elementary school children and their parents and making them more aware of cybersecurity, the risks, how they should behave online. It talks about cyber bullying and it also helps has guidance in there for parents. And this is a book that we're making freely available to underserved schools and it can easily be accessed online. We've had great reviews, but it's all part of our TAA efforts to educate and make people more aware about the opportunities on the industry overall. >> I love that, Sandra our SVP of marketing. Is there a URL that you can give our audience where they can find that free resource? >> Yes, you can find that I believe on our NSE training page. You can just go to fortinet.com NSE and or TAA and you will find information about how to get the book. >> Excellent so fortinet.com search TAA or NSE you'll find that information. I'm going to check that out myself 'cause maybe you know, for adult children of parents who also need some cybersecurity help I think I might check that out for myself. >> You can (indistinct) copy Lisa. >> Thank you, excellent. It's been great talking to you guys. This is such an interesting topic. I love the efforts that Fortinet is doing to close those gaps and also what you're doing to bridge that with the diversity and inclusion efforts brought out. That's a great effort, Sandra, Rob thank you for joining me today. >> Thank you, Lisa. >> Thank you, Lisa >> For Sandra Wheatley and Rob Rashotte. I'm Lisa Martin. You're watching this CUBE conversation with Fortinet. (gentle music)

Published Date : May 11 2021

SUMMARY :

Sandra, it's great to see you again. I'm delighted to be here today. and technical field Hi, great to meet you Lisa. but one of the things of the biggest challenges one of the things that we saw so quickly and the skills gap is a, you know and I talked to a lot of organizations and the curriculum to that the board needs to be and start to see how we can so that somebody with a marketing degree of cybersecurity and the issues. that the industry needs to correct. and I love what you guys and the steps you need to take to, So the career paths that we've developed, of cybersecurity, the risks, Is there a URL that you and you will find information I'm going to check that out myself It's been great talking to you guys. For Sandra Wheatley and Rob Rashotte.

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Karthik Narain, Accenture | AWS Executive Summit 2020


 

>> Announcer: From around the globe, it's theCUBE, with digital coverage of AWS re:Invent Executive Summit 2020. Sponsored by Accenture and AWS. >> Welcome to CUBE 365's coverage of the Accenture Executive Summit, part of AWS re:Invent. I'm your host, Rebecca Knight. Today we are joined by a CUBE alum, Karthik Narain. He is Accenture's senior managing director and lead Accenture Cloud First, welcome back to the show Karthik. >> Thank you. Thanks for having me here. >> Always a pleasure. So I want to talk to you. You are an industry veteran, you've been in Silicon Valley for decades. I want to hear from your perspective what the impact of the COVID-19 pandemic has been, what are you hearing from clients? What are they struggling with? What are their challenges that they're facing day to day? >> I think COVID-19 has been a eye-opener from various facets, first and foremost, it's a health situation that everybody's facing, which not just has economic bearings to it. It has enterprise and organizational bearing to it, and most importantly, it's very personal to people because they themselves and their friends, family, near and dear ones are going through this challenge from various different dimension. But putting that aside, when you come to it from an organizational enterprise standpoint, it has changed everything, the behavior of organizations coming together, working in their campuses, working with each other as friends, family, and near and dear colleagues, all of them are operating differently. So that's one big change to get things done in a completely different way from how they used to get things done. Number two, a lot of things that were planned for normal scenarios, like their global supply chain, how they interact with their client, customers, how they co-innovate with their partners, and how their employees contribute to the success of an organization, they're all changed. And there are no data models that give them a hint of something like this for them to be prepared for this. So we are seeing organizations that have adapted to this reasonably okay, and are launching to innovate faster in this, and there are organizations that have started with struggling, but are continuing to struggle. And the gap between the leaders and laggards are widening. So this is creating opportunities in a different way for the leaders with a lot of pivot in their business, but it's also creating significant challenge for the laggards, as we defined in our future systems research that we did a year ago, and those organizations are struggling further. So the gap is actually widening. >> So you just talked about the widening gap. You've talked about the tremendous uncertainty that so many companies, even the ones who have adapted reasonably well in this time. Talk a little bit about Accenture Cloud First and why now? >> I think it's a great question. We believe that for many of our clients COVID-19 has turned cloud from an experimentation aspiration to an urgent mandate. What I mean by that is everybody has been doing something on the other end cloud. There's no company that says "We don't believe in cloud," or "We don't want to do cloud." It was how much they did in cloud. And they were experimenting, they were doing the new things in cloud, but they were operating a lot of their core business outside the cloud or not in the cloud. Those organizations have struggled to operate in this new normal, in a remote fashion, as well as their ability to pivot to all the changes the pandemic has brought to them. But on the other hand, the organizations that had a solid foundation in cloud were able to pivot faster and are actually gone into the stage of innovating faster and driving a new behavior in the market, new behavior within their organization. So we are seeing that this pandemic has actually fast forwarded something that we always believed was going to happen, this movement to cloud over the next decade, it has fast forwarded it to happen in the next three to five years. And it's created this moment where it's a once in an era, really replatforming of businesses in the cloud that we are going to see. And we see this moment as a cloud-first moment where organizations will use cloud as the canvas, as the foundation with which they're going to reimagine their business after they were born in the cloud. And this requires a whole new strategy. And at Accenture, we are doing a lot in cloud, but we thought that this is the moment where we bring all of that capabilities together because we need a strategy for addressing movement to cloud or embracing cloud in a holistic fashion. And that's what Accenture Cloud First brings together, a holistic strategy, a team that's 70,000 plus people that's coming together with rich cloud skills, but investing to tie in all the various capabilities of cloud to deliver that holistic strategy to our clients. >> So I want you to delve into a little bit more about what this strategy actually entails. I mean, it's clearly about embracing change and being willing to experiment, and having capabilities to innovate. Can you tell us a little bit more about what this strategy entails? >> Yeah. The reason why we say there is a need for strategy is like I said, cloud is not new. There's almost every customer client is doing something with the cloud, but all of them have taken different approaches to cloud and different boundaries to cloud. Some organizations say, "I just need to consolidate my multiple data centers to a small data center footprint and move the rest to cloud." Certain other organizations say that "Oh, I'm going to move certain workloads to cloud." Certain other organizations said, "Oh, I'm going to build this greenfield application or workload in cloud." Certain others said, "I'm going to use the power of AI/ML in the cloud to analyze my data and derive insights." But a cloud-first strategy is all of this tied with the corporate strategy of the organization with an industry specific cloud journey. To say, if in this current industry, if I were to be reborn in the cloud, would I do it in the exact same fashion that I did it in the past, which means that the products and services that they offer need to be reimagined, how they interact with their customers and partners need to be revisited, how they build and operate their IT systems need to be reimagined, how they unearth the data from all the systems under which they are trapped need to be liberated so that you could derive insights. A cloud-first strategy hence is a corporate-wide strategy, and it's a C-suite responsibility. It doesn't take the ownership away from the CIO or CDIO, but the CIOs and CDIOs felt that it was just their problem and they were to solve it, and everyone else being a customer. Now the center of gravity is elevated to it becoming a C-suite agenda on everybody's agenda, where probably the CDIO is the instrument to execute that. That's a holistic cloud-first strategy. >> And it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, as you were saying, this idea of being reborn in the cloud. So now how do I think about things? How do I communicate? How do I collaborate? How do I get done what I need to get done? Talk a little bit about how this has changed the way you support your clients and how Accenture Cloud First is changing your approach to cloud services. >> Wonderful. You know, I did not cover one very important aspect in my previous question, but that's exactly what you just asked me now, which is, to do all of this, I talked about all the variables an organization or an enterprise is going to go through, but the good part is they have one constant. And what is that? That is their employees, because if those employees are able to embrace this change, if they are able to change themselves, pivot themselves, retool and train themselves, to be able to operate in this new cloud-first world, the ability to reimagine every function of the business would be happening at speed. And cloud-first approach is to do all of this at speed, because innovation is directly proportional to the rate of probability on experimentation. You need to experiment a lot, for any kind of experimentation, there's a probability of success, and organizations need to have an ability and a mechanism for them to be able to innovate faster, for which they need to experiment a lot. The more they experiment and the lower cost at which they experiment is going to help them experiment a lot, and experiment them at speed, fail fast, succeed more. And hence, they're going to be able to operate this at speed. So the cloud-first mindset is all about speed. I'm helping the clients fast track their innovation journey, and this is going to happen, like I said, across the enterprise in every function, across every department, and the agent of this change is going to be the employees who have to embrace this change through new skills and new tooling, and new mindset that they need to adapt to. >> So Karthik, what you're describing, it sounds so exciting. And yet for a pandemic-weary workforce that's been working remotely, that may be dealing with uncertainty for their kid's school and for so many other aspects of their life, it sounds hard. So how are you helping your clients, employees get onboard with this? And because the change management is often the hardest part. >> Yeah, I think it's, again, a great question. A bottle has only so much capacity. Something got to come out for something else to go in. That's what you're saying, it's absolutely right. And that is again, the power of cloud. The reason why cloud is such a fundamental breakthrough technology and capability for us to succeed in this era, because it helps in various forms. What we talked so far is the power of innovation that we could create, but cloud can also simplify the life of the employees in an enterprise. There are several activities and tasks that people do in managing their complex infrastructure, complex IT landscape. They used to do certain jobs and activities in a very difficult and a roundabout way, cloud has simplified and democratized a lot of these activities, so that things which had to be done in the past, like managing the complexity of the infrastructure, keeping them up all the time, managing the obsolescence of the capabilities and technologies and infrastructure, all of that could be offloaded to the cloud, so that the time that is available for all of these employees can be used to further innovate. Every organization is going to spend almost the same amount of money, but rather than spending activities, by looking at the rear view mirror, on keeping the lights on, they're going to spend more money, more time, more energy, and spend their skills on things that are going to add value to their organization. Because every innovation that an enterprise can give to their end customer need not come from that enterprise. The world of platform economy is about democratizing innovation. And the power of cloud is to get all of these capabilities from outside the four walls of the enterprise. >> It will add value to the organization, but I would imagine also add value to that employee's life because the employee will be more engaged in his or her job and therefore bring more excitement and energy into his or her day-to-day activities too. >> Absolutely. Absolutely. And this is a normal evolution we would have seen, everybody would have seen in their lives, that they keep moving up the value chain of what activities that gets performed by those individuals. And this is, you know, no more true than how the United States, as an economy has operated where this is a powerhouse of innovation, where the work that's done inside the country keeps moving up the value chain and US leverages the global economy for a lot of things that is required to power the United States. And that global economic phenomenon is very true for an enterprise as well. There are things that an enterprise needs to do themselves, there are things an employee needs to do themselves, but there are things that they could leverage from the external innovation and the power of innovation that is coming from technologies like cloud. >> So at Accenture, you have long, deep stand, sorry, you have deep and long standing relationships with many cloud service providers, including AWS. How does the Accenture Cloud First strategy, how does it affect your relationships with those providers? >> Yeah. We have great relationships with cloud providers like AWS. And in fact, in the cloud world, it was one of the first capability that we started about 13 years ago, when we started developing these capabilities. But five years ago, we hit a very important milestone where the two organizations came together and said that we are forging a formal partnership with joint investments to build this partnership, and we named that as Accenture AWS Business Group, AABG, where we co-invested, brought skills together and developed solutions. And we will continue to do that, and through that investment, we've also made several acquisitions that you would have seen in the recent times, like Enimbos and Gekko that we made acquisitions in Europe. But now we're taking this to the next level. What we are saying is through cloud-first and the $3 billion investment that we are bringing in through cloud-first, we are going to make specific investment to create unique joint solution and landing zones, foundation cloud packs, with which clients can accelerate their innovation or their journey to cloud-first. And one great example is what we are doing with Takeda, a global pharmaceutical giant, with whom we've signed a five-year partnership. And it was out in the media just a month ago or so, where the two organizations are coming together, we have created a partnership as a power of three partnership where the three organizations are jointly holding hands and taking responsibility for the innovation and the leadership position that Takeda wants to get to. With this, we are going to simplify their operating model and organization by providing it flexibility. We're going to provide a lot more insights. Takeda is a 230 year old organization. Imagine the amount of trapped data and intelligence that is there. How about bringing all of that together with the power of AWS and Accenture and Takeda to drive more customer insights, come up with breakthrough R and D, accelerate clinical trials, and improve the patient experience using AI, ML, and edge technologies. So all of these things that we will do through this partnership with joint investment from Accenture Cloud First, as well as partner like AWS, so that Takeda can realize their gain. And their CEO actually made a statement that five years from now, every Takeda employee will have an AI assistant that's going to make that Takeda employee move up the value chain on how they contribute and add value to the future of Takeda, with the AI assistant making them even more equipped and smarter than what they could be otherwise. >> So, one last question to close this out here. What is your future vision for Accenture Cloud First? What are we going to be talking about at next year's Accenture Executive Summit? >> Yeah, the future is going to be evolving, but the part that is exciting to me, and this is a fundamental belief that we are entering a new era of industrial revolution, from industrial first, second, and third industrial, the third happened probably 20 years ago with the advent of silicon and computers and all of that stuff that happened in the Silicon Valley. I think the fourth industrial revolution is going to be in the cross section of physical, digital, and biological boundaries. And there's a great article in World Economic Forum that your audience can Google and read about it. But the reason why this is very, very important is we are seeing a disturbing phenomenon that over the last 10 years, we are seeing a plateauing of the labor productivity and innovation, which has dropped to about 2.1%. And when you see that kind of phenomenon over that long a period of time, there has to be breakthrough innovation that needs to happen to come out of this barrier and get to the next base camp, as I would call it, to further this productivity lag that we are seeing, and that is going to happen in the intersection of the physical, digital, and biological boundaries. And I think cloud is going to be the connective tissue between all of these three, to be able to provide that, where it's the edge, especially is going to come closer to the human lives. It's going to come from cloud. Pictorally in your mind, you can think about cloud as central, either in a private cloud, in a data center, or in a public cloud, everywhere. But when you think about edge, it's going to be far-reaching and coming close to where we live and where we work and where we get entertained and so on and so forth. And there's going to be intervention in a positive way in the field of medicine, in the field of entertainment, in the field of manufacturing, in the field of mobility, when I say mobility, human mobility, people, transportation, and so on and so forth, with all of this stuff, cloud is going to be the connective tissue and the vision of cloud-first is going to be plowing through this big change that is going to happen. And the evolution that is going to happen where, you know, the human race of mankind, or personkind, being very gender neutral in today's world, cloud-first needs to be that beacon of creating the next generation vision for enterprises to take advantage of that kind of an exciting future. And that's why in Accenture we say "Let there be change" as our purpose. And I genuinely believe that cloud-first is going to be in the forefront of that change agenda, both for Accenture as well as for the rest of the world. >> Excellent. Let there be change indeed. Thank you so much for joining us Karthik. A pleasure talking to you. >> Thank you so much, Rebecca. >> I'm Rebecca Knight, stay tuned for more of CUBE 365's coverage of the Accenture Executive Summit.

Published Date : Dec 1 2020

SUMMARY :

the globe, it's theCUBE, of the Accenture Executive Thanks for having me here. they're facing day to day? and are launching to even the ones who have the pandemic has brought to them. and having capabilities to innovate. and move the rest to cloud." the way you support your clients the ability to reimagine And because the change management And the power of cloud is to because the employee will be and the power of innovation How does the Accenture and the $3 billion investment to close this out here. but the part that is exciting to me, A pleasure talking to you. of CUBE 365's coverage of the

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Derek Manky, Fortinet | CUBEConversation


 

>> From "The Cube studios" in Palo Alto and Boston, connecting with thought leaders all around the world. This, is a cube conversation. >> Welcome to this Cube Virtual conversation. I'm Lisa Martin and I'm excited to be talking to one of our cube alumni again, very socially distant, Derek Manky joins me the chief security insights and global for alliances, Fortinet's FortiGuard labs, Derek it's great to see you, even though virtually >> Yep, better safe better safe these days, right? But yeah, it's great to see you again and um I'm really looking forward to a great conversation, as always. >> Yeah! So Wow Has a lot changed since I last saw you? I-I think that's an epic understatement.. But each year we talk with you about the upcoming What's coming up in the threat landscape, what you guys are seeing Some of the attack trends. What are some of the things that you've seen in this very eventful year since we last spoke? >> Yeah.. a lot of a lot of things.. um.. Obviously.. uh.. with the pandemic there has been this big shift in landscape, right? So particularly uh Q3 Q4. So the last half of the year uh now we have a lot of things that were traditionally in corporate safeguards um you know, actual workstations, laptops that were sitting within networks and perimeters of-of organizations, that have obviously moved to work from home. And So, with that, comes a lot of new a-attack opportunities Um We track as, you know, threat until at 40 minutes, so 40 guard labs on a daily basis. And.. uh.. we are clearly seeing that and we're seeing a huge rise in things like um IOT targets, being the number one attacks, so consumer grade routers, um IOT devices, like printers and network attached storage. Those are um some of the most, favorite attack vehicles that cyber criminals are using to get into the-those devices. Of course, once they get in those devices, they can then move, laterally to compromise the..uh corporate laptop as an example. So those are-are very concerning The other thing has been that email that traditionally has been our number one um Another favorite attack platform always has! It's not going away but for the first time this year in.. um in about September, the second half, we saw a web based attacks taking priority for attackers and that's because of this new working environment. A lot of people I'm serving the websites from Again, these devices that were, not, were previously within Um you know, organizations email security is centralized a lot of the times but the web security always isn't. So that's another another shift that we've seen. We're now in the full-blown midst of the online shopping season um action and shopping season is almost every day now (laughter) since this summer >> Yep.. Yep.. >> And we've clearly seen that And we- Just from September up to October we saw over a trillion, not a billion, but a trillion new flows to shopping websites uh In just one month Um So that can- than number continues to rise and continues to rising quickly. >> Yeah. So the- the expanding threat landscape I've talked to a number of Companies the last few months that we're in this situation where it's suddenly It was a maybe 100% onsite workforce now going to work from home taking uh either desktops from uh their offices or using personal devices and that was a huge challenge that we were talking about with respect to endpoint and laptop security But interesting that you- you're seeing now this web security, I know phishing emails are getting more personal but the fact that um That website attacks are going up What are some of the things that you think, especially yo-you bring up a point we are we are now and maybe even s- more supercharged e-commerce season. How can businesses prepare a-and become proactive to defend against some of these things that, since now the threat surface is even bigger? >> Yeah. Multi-pronged approach. You know, Lisa, like we always say that, first of all, it's just like we have physical distancing, cyber distancing, just like we're doing now on this call. But same thing for reuse. I think there's always a false sense of security, right? When you're just in the home office, doing some browsing to a site, you really have to understand that these sites just by touching, literally touching it by going to the URL and clicking on that link you can get infected that easily. We're seeing that, there's a lot of these attacks being driven So, education, there's a lot of free programs. We have one on Fortinet information security awareness training. That is something that we continually need to hone the skills of end users first of all, so that's an easy win I would say, to my eyes in terms of organizations, but then this multi-pronged approach, right? So things like having EDR endpoint detection response, and being able to manage those end users while they're on on their devices at home Being able to have security and making sure those are up to date in terms of patches. So centralized management is important, two factor authentication, or multi-factor authentication Also equally as important. Doing things like network segmentation. For end users and the devices too. So there's a lot of these Things that you look at the risk that's associated The risk is always way higher than the investment upfront in terms of hours, in terms of security platforms. So the good thing is there's a lot of Solutions out there and it doesn't have to be complicated. >> That's good because we have enough complication everywhere else. But you bring up a point, you know, about humans, about education. We're kind of always that weakest link, but so many of us, now that are home, have distractions going on all around. So you might be going, "I've got to do some bill pay and go onto your bank" without thinking that that's that's now a threat landscape. What are some of the things that you're seeing that you think we're going to face in 2021, which is just around the corner? >> Yeah so So we're just talking about those IOT devices They're the main culprit right now. They can continue to be for a while We have this new class of threat emerging technology, which is edge computing. So people always talked about the perimeter of the perimeter being dead in other words, not just building up a wall on the outside, but understanding what's inside, right? That's been the case of IOT, but now edge computing is the emerging technology The main difference You know, we say, is that the edge devices are virtual assistant is the best example I could give, right? That, that users will be aware of in-home networks. Because these devices, traditionally, have more processing power, they handle more data, they have more access and privilege to devices like things like security systems, lights, as an example Beyond home networks, these edge devices are also As an example, being put into military and defense into critical infrastructure, field units for oil and gas and electricity as an example. So this is the new emerging threat, more processing power, more access and privilege, smarter decisions that are being made on those devices Those devices, are going to be targets for cyber criminals. And that's something, I think next year, we're going to see a lot of because it's a Bigger reward to the cyber criminal if they can get into it. And So targeting the edge is going to be a big thing. I think there's going to be a new class of threats. I'm calling these, I haven't heard this coined in the industry yet, but I'm calling these or "EAT"s or "Edge Access Trojans" because that's what it is, they compromise these devices. They can then control and get access to the data. If you think of a virtual assistant, and somebody that can actually compromise that device, think about that data. Voice data that's flowing through those devices that they can then use as a cleverly engineered, you know, attack a social engineering attack to phish a user as an example. >> Wow! I never thought about it from that perspective before Do you think, with all the talk about 5G, and what's coming with 5G, is that going to be an accelerator of some of these trends? Of some of these "EAT"s that you talk about? >> Yeah, definitely. Yeah So 5G is just a conduit. It's an accelerator. Absolutely um Catalyst called, if you will, It's here. Um, it's been deployed, not worldwide, but in many regions, it's going to continue to be 5G is all about, um, speed.. Um right? And so if you think about how swiftly these attacks are moving, you be abl- you need to be able to keep up with that from a defense standpoint, um Threats move without borders, they move without Uh, uh, Unfortunately, without restriction a lot of the time, right? Cyber crime has no borders. Um, the-they don't have rules, or if they have, they don't care about rules (laughter) So break those rules. So they are able to move quickly, right? And that's th- the problem with 5G, of course, is that these devices now can communicate quicker, they can launch even larger scale things like "DDOS", "Distributed Denial Of Service attacks". And That is, is a very big threat. And it also allows the other thing about 5G, Lisa, is that it allows.. um.. Peer to peer connectivity too. Right? So it's like Bluetooth, Um, Bluetooth's um enhanced in a sense, because now you have devices that interact with each other as well, by interacting with each other Um that also uh, you know, what are they talking about? What data are they passing? That's a whole new security inspection point that we need to And that's what I mean about this.. Um that's just It reconfirms that the.. Perimeters that. >> Right. Something we've been talking about, as you said for a while, but That's some pretty hard hitting evidence that it is, indeed, a thing of the past Something that we've talked to you about - with you in the past is Swarm attacks. Ho- What's, What's going on there? How are they progressing? >> Yeah, so this is a real threat, but there's good news, bad news. The Good news is this is a long progressing threat, which means we have more time to prepare. Bad news is we have seen developments in terms of weaponizing this, It's like anything.. Swarm is a tool. It can be as good.. DARPA, as an example, has invested a lot into this from military research, it's all around us now in terms of good applications things like for redundancy, right? Robotics, as an example, there's a lot of good things that come from Swarm technology, but.. There's use for If it's weaponized, It can have some very scary prospects. And that's what we're starting to see. There's a new botnet that was created this year. It is called the "HTH" this is written in Golang. So it's a language that basically allows it to infect any number of devices. It's not just your PC Right? It's the same, it's the same virus, but it can morph into all these different platforms, devices, whether it's a, an IOT device, an edge device But the main, characteristic of this is that it's able to actually have communication. They built a communication protocol into it. So the devices can pass files between each other, talk to each other They don't have a machine learning models yet, so in other words, they're not quote-in-quote "smart" yet, but that's coming. Once that intelligence starts getting baked in, then we have the weaponized Swarm technology And what this means, is that you know, when you have those devices that are making decisions on their own, talking to each other >> A: they're harder to kill. You take one down, another one takes its place. >> B: um They are able to move very swiftly, especially when that piggybacking leveraging on things like 5G. >> So . the I'm just blown away at all these things that you're talking about They are so So talk about how companies, and even individuals, can defend against this and become proactive. As we know one of the things we know about 2020 is all the uncertainty, we're going to continue to see uncertainty, but we also know that we- there's expectation.. globally, that a good amount of people are going to be working from home and connecting to corporate networks for a very long time. So, how can companies and people become proactive against these threats? >> Yes People process procedures and technology. So, we talked, as I really looked at this as a stacked approach, first of all, threats, as it is said, they're becoming quicker, the attack surface is larger, you need threat intelligence visibility This comes down to security platforms from a technology piece. So a security driven networking, AI driven security operations Centers These are new. But it's, it's becoming, as you can imagine, when we talked about critical, to fill that gap, to be able to move as quickly as the attackers you need to be able to use intelligent technology on your end. So people are just too slow. But we can still use people from the process, you know, making sure You know, Trying to understand what the risk is. So looking at threat intelligence reports, we put out weekly threat intelligence briefs as an example of as Fortiguard Labs, to be able to understand what the threats are, how to respond to those, how to prioritize them and then put the proper security measures in place. So, there are absolutely relevant technologies that exist today, And in fact now I think is the time to really get those in deployment before this becomes worse, as we're talking about. And then as I said earlier, there's also free things that can be just part of our daily lives, right? So we don't have this false sense of security. So understanding that that threat is real following up on the threat and being on doing education There's phishing services Again, phishing can be a good tool when it's used in a non-malicious way, to test people's skills sets as an example. So all of that combined is But the biggest thing is definitely relying on things like machine learning, artificial intelligence, to be able to work at speed with these threats. >> Right. So, you also have global threat alliances under your portfolio. Talk to me about how 40 net is working with global Alliance partners to fight this growing attack surface. >> Yeah. So this is the ecosystem. Every, every organization, whether it's private or public sector, has a different role to play in essence, right? So you look at things in the public sector, you have law enforcement, they're focused on attribution, so when we look at cyber crime, and if we find It's the hardest thing to do, but if we find out who these cyber criminals are, we can bring them to justice. Right? Our whole goal is to make it more expensive for the cyber criminals to operate, So by doing this, if we work with law enforcement and it leads to a successful arrest and prosecution, because we've done it in the past, that takes them off line to hit somewhere it hurts Law enforcement will typically work with intelligence leads to freeze assets, as an example from maybe ransom attacks that are happening. So that's one aspect, but then you have other things like working with national computer emergency response. So disrupting cyber crime, we work with national series. If we know that, you know, the bad guys are hosting stolen data or communication infrastructure in public, you know, servers, we can work with them to actually disrupt that, to take those servers offline. Then you have the private space. So this, you know Fortinet we're a founding member of the Cyber Threat Alliance. I'm on the steering committee there. And this is working with even competitors around in our space where we can share quickly up-to-date intelligence on, on attackers. We remain competitive on the technology itself, but, you know, we're working together to actually share as much as we know about the bad guys. And recently we're also a founding member of the "Center for Cyber Security", "C for C" with World Economic Forum. And This is another crucial effort that is basically trying to bridge all of that. To mend all of that together, right? Law enforcement, prosecutors, security vendors, intelligence organizations, all under one roof because we really do need that. It's an entire ecosystem to make this an effective fight. So it's, it's interesting because a lot of people, I don't think see what's happening behind the scenes a lot of the times, but there is a tremendous effort globally that's happening between all the players. So that's really good news. And the industry piece is something close to my heart. I've been involved in a lot of time and we continue to support. >> That's exciting. And that's something that is, you know, unfortunately, so very, very needed and will continue to be as emerging technologies evolve and we get to use them for good things. And to your point, that bad actors also get to take advantage of that for nefarious things as well. Derek it's always great to have you on the program, any particular things on the 40 net website that you would point viewers to to learn more about like the 20, 20 front landscape? >> Sure. You can always check out our blogs, So it's on blogged@fortynet.com, under "Threat Research", As I said on 40 guard.com, we also have our playbooks on there. We have podcasts, we have our updated threat intelligence briefs too. So those are always great to check out and just be rest assured that, you know, everything I've been talking about, we're doing a lot of that heavy lift on the backend. So by having working with managing security service providers and having all this intelligence baked in, organizations don't have to go and have a huge OPEX by you know, hiring, you know, trying to create a massive security center on their own. I mean, it's about this technology working together and that's that's what we're here for, its we can ask what do you guard lapse? >> Awesome Derek, thank you so much for joining me today in this Cube Conversation. Lots of exciting stuff going on at 40 net and 40 guard labs as always, which we expect, it's been great to have you. Thank you. >> It's a pleasure. Thanks Lisa. >> For Derek Manky. I'm Lisa Martin. You're watching the Virtual Cube.

Published Date : Nov 17 2020

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leaders all around the world. I'm Lisa Martin and I'm excited to be to a great conversation, as always. What are some of the So the last half of the year uh Yep.. So that can- than number continues to rise are some of the things Yeah. and clicking on that link you can get infected that easily. and it doesn't have to be complicated. What are some of the things and privilege to devices are going to be targets So targeting the edge is going to be a big thing. So they are able to move quickly, right? Something that we've talked to you about - Yeah, so this is a real threat, It is called the "HTH" this is written in Golang. is that it's able to A: they're harder to kill. to move very swiftly, one of the things we know about to be able to understand I think is the time to really So all of that combined is to fight this growing attack surface. It's the hardest thing to do, If we know that, you know, It's an entire ecosystem to something that is, you know, its we can ask what do you guard lapse? it's been great to have you. It's a pleasure. I'm Lisa Martin.

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Sanjay Poonen, VMware | VMworld 2020


 

>>from around the globe. It's the Cube with digital coverage of VM World 2020 brought to you by VM Ware and its ecosystem partners. Hello and welcome back to the cubes. Virtual coverage of VM World 2020 Virtual I'm John for your host of the Cube, our 11th year covering V emeralds. Not in person. It's virtual. I'm with my coast, Dave. A lot, of course. Ah, guest has been on every year since the cubes existed. Sanjay Putin, who is now the chief operating officer for VM Ware Sanjay, Great to see you. It's our 11th years. Virtual. We're not in person. Usually high five are going around. But hey, virtual fist pump, >>virtual pissed bump to you, John and Dave, always a pleasure to talk to you. I give you more than a virtual pistol. Here's a virtual hug. >>Well, so >>great. Back at great. >>Great to have you on. First of all, a lot more people attending the emerald this year because it's virtual again, it doesn't have the face to face. It is a community and technical events, so people do value that face to face. Um, but it is virtually a ton of content, great guests. You guys have a great program here, Very customer centric. Kind of. The theme is, you know, unpredictable future eyes is really what it's all about. We've talked about covert you've been on before. What's going on in your perspective? What's the theme of your main talks? >>Ah, yeah. Thank you, John. It's always a pleasure to talk to you folks. We we felt as we thought, about how we could make this content dynamic. We always want to make it fresh. You know, a virtual show of this kind and program of this kind. We all are becoming experts at many Ted talks or ESPN. Whatever your favorite program is 60 minutes on becoming digital producers of content. So it has to be crisp, and everybody I think was doing this has found ways by which you reduce the content. You know, Pat and I would have normally given 90 minute keynotes on day one and then 90 minutes again on day two. So 180 minutes worth of content were reduced that now into something that is that entire 180 minutes in something that is but 60 minutes. You you get a chance to use as you've seen from the keynote an incredible, incredible, you know, packed array of both announcements from Pat myself. So we really thought about how we could organize this in a way where the content was clear, crisp and compelling. Thekla's piece of it needed also be concise, but then supplemented with hundreds of sessions that were as often as possible, made it a goal that if you're gonna do a break out session that has to be incorporate or lead with the customer, so you'll see not just that we have some incredible sea level speakers from customers that have featured in in our pattern, Mikey notes like John Donahoe, CEO of Nike or Lorry beer C I, a global sea of JPMorgan Chase partner Baba, who is CEO of Zuma Jensen Wang, who is CEO of video. Incredible people. Then we also had some luminaries. We're gonna be talking in our vision track people like in the annuity. I mean, one of the most powerful women the world many years ranked by Fortune magazine, chairman, CEO Pepsi or Bryan Stevenson, the person who start in just mercy. If you watch that movie, he's a really key fighter for social justice and criminal. You know, reform and jails and the incarceration systems. And Malala made an appearance. Do I asked her personally, I got to know her and her dad's and she spoke two years ago. I asked her toe making appearance with us. So it's a really, really exciting until we get to do some creative stuff in terms of digital content this year. >>So on the product side and the momentum side, you have great decisions you guys have made in the past. We covered that with Pat Gelsinger, but the business performance has been very strong with VM. Where, uh, props to you guys, Where does this all tie together for in your mind? Because you have the transformation going on in a highly accelerated rate. You know, cov were not in person, but Cove in 19 has proven, uh, customers that they have to move faster. It's a highly accelerated world, a lot. Lots changing. Multi cloud has been on the radar. You got security. All the things you guys are doing, you got the AI announcements that have been pumping. Thean video thing was pretty solid. That project Monterey. What does the customer walk away from this year and and with VM where? What is the main theme? What what's their call to action? What's what do they need to be doing? >>I think there's sort of three things we would encourage customers to really think about. Number one is, as they think about everything in infrastructure, serves APS as they think about their APS. We want them to really push the frontier of how they modernize their athletic applications. And we think that whole initiative off how you modernized applications driven by containers. You know, 20 years ago when I was a developer coming out of college C, C plus, plus Java and then emerge, these companies have worked on J two ee frameworks. Web Logic, Be Aware logic and IBM Web Street. It made the development off. Whatever is e commerce applications of portals? Whatever was in the late nineties, early two thousands much, much easier. That entire world has gotten even easier and much more Micro service based now with containers. We've been talking about kubernetes for a while, but now we've become the leading enterprise, contain a platform making some incredible investments, but we want to not just broaden this platform. We simplified. It is You've heard everything in the end. What works in threes, right? It's sort of like almost t shirt sizing small, medium, large. So we now have tens Ooh, in the standard. The advanced the enterprise editions with lots of packaging behind that. That makes it a very broad and deep platform. We also have a basic version of it. So in some sense it's sort of like an extra small. In addition to the small medium large so tends to and everything around at modernization, I think would be message number one number two alongside modernization. You're also thinking about migration of your workloads and the breadth and depth of, um, er Cloud Foundation now of being able to really solve, not just use cases, you are traditionally done, but also new ai use cases. Was the reason Jensen and us kind of partner that, and I mean what a great company and video has become. You know, the king maker of these ai driven applications? Why not run those AI applications on the best infrastructure on the planet? Remember, that's a coming together of both of our platforms to help customers. You know automotive banking fraud detection is a number of AI use cases that now get our best and we want it. And the same thing then applies to Project Monterey, which takes the B c f e m A Cloud Foundation proposition to smart Knicks on Dell, HP Lenovo are embracing the in video Intel's and Pen Sandoz in that smart make architectural, however, that so that entire world of multi cloud being operative Phobia Macleod Foundation on Prem and all of its extended use cases like AI or Smart Knicks or Edge, but then also into the AWS Azure, Google Multi Cloud world. We obviously had a preferred relationship with Amazon that's going incredibly well, but you also saw some announcements last week from, uh, Microsoft Azure about azure BMR solutions at their conference ignite. So we feel very good about the migration opportunity alongside of modernization on the third priority, gentlemen would be security. It's obviously a topic that I most recently taken uninterested in my day job is CEO of the company running the front office customer facing revenue functions by night job by Joe Coffin has been driving. The security strategy for the company has been incredibly enlightening to talk, to see SOS and drive this intrinsic security or zero trust from the network to end point and workload and cloud security. And we made some exciting announcements there around bringing together MAWR capabilities with NSX and Z scaler and a problem black and workload security. And of course, Lassiter wouldn't cover all of this. But I would say if I was a attendee of the conference those the three things I want them to take away what BMR is doing in the future of APS what you're doing, the future of a multi cloud world and how we're making security relevant for distributed workforce. >>I know David >>so much to talk about here, Sanjay. So, uh, talk about modern APS? That's one of the five franchise platforms VM Ware has a history of going from, you know, Challenger toe dominant player. You saw that with end user computing, and there's many, many other examples, so you are clearly one of the top, you know. Let's call it five or six platforms out there. We know what those are, uh, and but critical to that modern APS. Focus is developers, and I think it's fair to say that that's not your wheelhouse today, but you're making moves there. You agree that that is, that is a critical part of modern APS, and you update us on what you're doing for that community to really take a leadership position there. >>Yeah, no, I think it's a very good point, David. We way seek to constantly say humble and hungry. There's never any assumption from us that VM Ware is completely earned anyplace off rightful leadership until we get thousands, tens of thousands. You know, we have a half a million customers running on our virtualization sets of products that have made us successful for 20 years 70 million virtual machines. But we have toe earn that right and containers, and I think there will be probably 10 times as many containers is their virtual machines. So if it took us 20 years to not just become the leader in in virtual machines but have 70 million virtual machines, I don't think it will be 20 years before there's a billion containers and we seek to be the leader in that platform. Now, why, Why VM Where and why do you think we can win in their long term. What are we doing with developers Number one? We do think there is a container capability independent of virtual machine. And that's what you know, this entire world of what hefty on pivotal brought to us on. You know, many of the hundreds of customers that are using what was formerly pivotal and FDR now what's called Tan Xue have I mean the the case. Studies of what those customers are doing are absolutely incredible. When I listen to them, you take Dick's sporting goods. I mean, they are building curbside, pick up a lot of the world. Now the pandemic is doing e commerce and curbside pick up people are going to the store, That's all based on Tan Xue. We've had companies within this sort of world of pandemic working on contact, tracing app. Some of the diagnostic tools built without they were the lab services and on the 10 zoo platform banks. Large banks are increasingly standardizing on a lot of their consumer facing or wealth management type of applications, anything that they're building rapidly on this container platform. So it's incredible the use cases I'm hearing public sector. The U. S. Air Force was talking about how they've done this. Many of them are not public about how they're modernizing dams, and I tend to learn the best from these vertical use case studies. I mean, I spend a significant part of my life is you know, it s a P and increasingly I want to help the company become a lot more vertical. Use case in banking, public sector, telco manufacturing, CPG retail top four or five where we're seeing a lot of recurrence of these. The Tan Xue portfolio actually brings us closest to almost that s a P type of dialogue because we're having an apse dialogue in the in the speak of an industry as opposed to bits and bytes Notice I haven't talked at all about kubernetes or containers. I'm talking about the business problem being solved in a retailer or a bank or public sector or whatever have you now from a developer audience, which was the second part of your question? Dave, you know, we talked about this, I think a year or two ago. We have five million developers today that we've been able to, you know, as bringing these acquisitions earn some audience with about two or three million from from the spring community and two or three million from the economic community. So think of those five million people who don't know us because of two acquisitions we don't. Obviously spring was inside Vienna where went out of pivotal and then came back. So we really have spent a lot of time with that community. A few weeks ago, we had spring one. You guys are aware of that? That conference record number of attendees okay, Registered, I think of all 40 or 50,000, which is, you know, much bigger than the physical event. And then a substantial number of them attended live physical. So we saw a great momentum out of spring one, and we're really going to take care of that, That that community base of developers as they care about Java Manami also doing really, really well. But then I think the rial audience it now has to come from us becoming part of the conversation. That coupon at AWS re invent at ignite not just the world, I mean via world is not gonna be the only place where infrastructure and developers come to. We're gonna have to be at other events which are very prominent and then have a developer marketplace. So it's gonna be a multiyear effort. We're okay with that. To grow that group of about five million developers that we today Kate or two on then I think there will be three or four other companies that also play very prominently to developers AWS, Microsoft and Google. And if we're one among those three or four companies and remembers including that list, we feel very good about our ability to be in a place where this is a shared community, takes a village to approach and an appeal to those developers. I think there will be one of those four companies that's doing this for many years to >>come. Santa, I got to get your take on. I love your reference to the Web days and how the development environment change and how the simplicity came along very relevant to how we're seeing this digital transformation. But I want to get your thoughts on how you guys were doing pre and now during and Post Cove it. You already had a complicated thing coming on. You had multi cloud. You guys were expanding your into end you had acquisitions, you mentioned a few of them. And then cove it hit. Okay, so now you have Everything is changing you got. He's got more complex city. You have more solutions, and then the customer psychology is change. You got to spectrums of customers, people trying to save their business because it's changed, their customer behavior has changed. And you have other customers that are doubling down because they have a tailwind from Cove it, whether it's a modern app, you know, coming like Zoom and others are doing well because of the environment. So you got your customers air in this in this in this, in this storm, you know, they're trying to save down, modernized or or or go faster. How are you guys changing? Because it's impacted how you sell. People are selling differently, how you implement and how you support customers, because you already had kind of the whole multi cloud going on with the modern APS. I get that, but Cove, it has changed things. How are you guys adopting and changing to meet the customer needs who are just trying to save their business on re factor or double down and continue >>John. Great question. I think I also talked about some of this in one of your previous digital events that you and I talked about. I mean, you go back to the last week of February 1st week of March, actually back up, even in January, my last trip on a plane. Ah, major trip outside this country was the World Economic Forum in Davos. And, you know, there were thousands of us packed into the small digits in Switzerland. I was sitting having dinner with Andy Jassy in a restaurant one night that day. Little did we know. A month later, everything would change on DWhite. We began to do in late February. Early March was first. Take care of employees. You always wanna have the pulse, check employees and be in touch with them. Because the health and safety of employees is much more important than the profits of, um, where you know. So we took care of that. Make sure that folks were taking care of older parents were in good place. We fortunately not lost anyone to death. Covert. We had some covert cases, but they've recovered on. This is an incredible pandemic that connects all of us in the human fabric. It has no separation off skin color or ethnicity or gender, a little bit of difference in people who are older, who might be more affected or prone to it. But we just have to, and it's taught me to be a significantly more empathetic. I began to do certain things that I didn't do before, but I felt was the right thing to do. For example, I've begun to do 25 30 minute calls with every one of my key countries. You know, as I know you, I run customer operations, all of the go to market field teams reporting to me on. I felt it was important for me to be showing up, not just in the big company meetings. We do that and big town halls where you know, some fractions. 30,000 people of VM ware attend, but, you know, go on, do a town hall for everybody in a virtual zoom session in Japan. But in their time zone. So 10 o'clock my time in the night, uh, then do one in China and Australia kind of almost travel around the world virtually, and it's not long calls 25 30 minutes, where 1st 10 or 15 minutes I'm sharing with them what I'm seeing across other countries, the world encouraging them to focus on a few priorities, which I'll talk about in a second and then listening to them for 10 15 minutes and be, uh and then the call on time or maybe even a little earlier, because every one of us is going to resume button going from call to call the call. We're tired of T. There's also mental, you know, fatigue that we've gotta worry about. Mental well, being long term. So that's one that I personally began to change. I began to also get energy because in the past, you know, I would travel to Europe or Asia. You know, 40 50%. My life has travel. It takes a day out of your life on either end, your jet lag. And then even when you get to a Tokyo or Beijing or to Bangalore or the London, getting between sites of these customers is like a 45 minute, sometimes in our commute. Now I'm able to do many of these 25 30 minute call, so I set myself a goal to talk to 1000 chief security officers. I know a lot of CEOs and CFOs from my times at S A P and VM ware, but I didn't know many security officers who often either work for a CEO or report directly to the legal counsel on accountable to the audit committee of the board. And I got a list of these 1,002,000 people we called email them. Man, I gotta tell you, people willing to talk to me just coming, you know, into this I'm about 500 into that. And it was role modeling to my teams that the top of the company is willing to spend as much time as possible. And I have probably gotten a lot more productive in customer conversations now than ever before. And then the final piece of your question, which is what do we tell the customer in terms about portfolio? So these were just more the practices that I was able to adapt during this time that have given me energy on dial, kind of get scared of two things from the portfolio perspective. I think we began to don't notice two things. One is Theo entire move of migration and modernization around the cloud. I describe that as you know, for example, moving to Amazon is a migration opportunity to azure modernization. Is that whole Tan Xue Eminem? Migration of modernization is highly relevant right now. In fact, taking more speed data center spending might be on hold on freeze as people kind of holding till depend, emmick or the GDP recovers. But migration of modernization is accelerating, so we wanna accelerate that part of our portfolio. One of the products we have a cloud on Amazon or Cloud Health or Tan Xue and maybe the other offerings for the other public dog. The second part about portfolio that we're seeing acceleration around is distributed workforce security work from home work from anywhere. And that's that combination off workspace, one for both endpoint management, virtual desktops, common black envelope loud and the announcements we've now made with Z scaler for, uh, distributed work for security or what the analysts called secure access. So message. That's beautiful because everyone working from home, even if they come back to the office, needs a very different model of security and were now becoming a leader in that area. of security. So these two parts of the portfolio you take the five franchise pillars and put them into these two buckets. We began to see momentum. And the final thing, I would say, Guys, just on a soft note. You know, I've had to just think about ways in which I balance work and family. It's just really easy. You know what, 67 months into this pandemic to burn out? Ah, now I've encouraged my team. We've got to think about this as a marathon, not a sprint. Do the personal things that you wanna do that will make your life better through this pandemic. That in practice is that you keep after it. I'll give you one example. I began biking with my kids and during the summer months were able to bike later. Even now in the fall, we're able to do that often, and I hope that's a practice I'm able to do much more often, even after the pandemic. So develop some activities with your family or with the people that you love the most that are seeing you a lot more and hopefully enjoying that time with them that you will keep even after this pandemic ends. >>So, Sanjay, I love that you're spending all this time with CSOs. I mean, I have a Well, maybe not not 1000 but dozens. And they're such smart people. They're really, you know, in the thick of things you mentioned, you know, your partnership with the scale ahead. Scott Stricklin on who is the C. C so of Wyndham? He was talking about the security club. But since the pandemic, there's really three waves. There's the cloud security, the identity, access management and endpoint security. And one of the things that CSOs will tell you is the lack of talent is their biggest challenge. And they're drowning in all these products. And so how should we think about your approach to security and potentially simplifying their lives? >>Yeah. You know, Dave, we talked about this, I think last year, maybe the year before, and what we were trying to do in security was really simplified because the security industry is like 5000 vendors, and it's like, you know, going to a doctor and she tells you to stay healthy. You gotta have 5000 tablets. You just cannot eat that many tablets you take you days, weeks, maybe a month to eat that many tablets. So ah, grand simplification has to happen where that health becomes part of your diet. You eat your proteins and vegetables, you drink your water, do your exercise. And the analogy and security is we cannot deploy dozens of agents and hundreds of alerts and many, many consoles. Uh, infrastructure players like us that have control points. We have 70 million virtual machines. We have 75 million virtual switches. We have, you know, tens of million's off workspace, one of carbon black endpoints that we manage and secure its incumbent enough to take security and making a lot more part of the infrastructure. Reduce the need for dozens and dozens of point tools. And with that comes a grand simplification of both the labor involved in learning all these tools. Andi, eventually also the cost of ownership off those particular tool. So that's one other thing we're seeking to do is increasingly be apart off that education off security professionals were both investing in ah, lot of off, you know, kind of threat protection research on many of our folks you know who are in a threat. Behavioral analytics, you know, kind of thread research. And people have come out of deep hacking experience with the government and others give back to the community and teaching classes. Um, in universities, there are a couple of non profits that are really investing in security, transfer education off CSOs and their teams were contributing to that from the standpoint off the ways in which we can give back both in time talent and also a treasure. So I think is we think about this. You're going to see us making this a long term play. We have a billion dollar security business today. There's not many companies that have, you know, a billion dollar plus of security is probably just two or three, and some of them have hit a wall in terms of their progress sport. We want to be one of the leaders in cybersecurity, and we think we need to do this both in building great product satisfying customers. But then also investing in the learning, the training enable remember, one of the things of B M worlds bright is thes hands on labs and all the training enable that happened at this event. So we will use both our platform. We in world in a variety of about the virtual environments to ensure that we get the best education of security to professional. >>So >>that's gonna be exciting, Because if you look at some of the evaluations of some of the pure plays I mean, you're a cloud security business growing a triple digits and, you know, you see some of these guys with, you know, $30 billion valuations, But I wanted to ask you about the market, E v m. Where used to be so simple Right now, you guys have expanded your tam dramatically. How are you thinking about, you know, the market opportunity? You've got your five franchise platforms. I know you're very disciplined about identifying markets, and then, you know, saying, Okay, now we're gonna go compete. But how do you look at the market and the market data? Give us the update there. >>Yeah, I think. Dave, listen, you know, I like davinci statement. You know, simplicity is the greatest form of sophistication, and I think you've touched on something that which is cos we get bigger. You know, I've had the great privilege of working for two great companies. s a P and B M where the bulk of my last 15 plus years And if something I've learned, you know, it's very easy. Both companies was to throw these TLS three letter acronyms, okay? And I use an acronym and describing the three letter acronyms like er or s ex. I mean, they're all acronyms and a new employee who comes to this company. You know, Carol Property, for example. We just hired her from Google. Is our CMO her first comments like, My goodness, there is a lot of off acronyms here. I've gotta you need a glossary? I had the same reaction when I joined B. M or seven years ago and had the same reaction when I joined the S A. P 15 years ago. Now, of course, two or three years into it, you learn everything and it becomes part of your speed. We have toe constantly. It's like an accordion like you expanded by making it mawr of luminous and deep. But as you do that it gets complex, you then have to simplify it. And that's the job of all of us leaders and I this year, just exemplifying that I don't have it perfect. One of the gifts I do have this communication being able to simplify things. I recorded a five minute video off our five franchise pill. It's just so that the casual person didn't know VM where it could understand on. Then, when I'm on your shore and when on with Jim Cramer and CNBC, I try to simplify, simplify, simplify, simplify because the more you can talk and analogies and pictures, the more the casual user. I mean, of course, and some other audiences. I'm talking to investors. Get it on. Then, Of course, as you go deeper, it should be like progressive layers or feeling of an onion. You can get deeper. It's not like the entire discussion with Sanjay Putin on my team is like, you know, empty suit. It's a superficial discussion. We could go deeper, but you don't have to begin the discussion in the bowels off that, and that's really what we don't do. And then the other part of your question was, how do we think about new markets? You know, we always start with Listen, you sort of core in contact our borough come sort of Jeffrey Moore, Andi in the Jeffrey more context. You think about things that you do really well and then ask yourself outside of that what the Jason sees that are closest to you, that your customers are asking you to advance into on that, either organically to partnerships or through acquisitions. I think John and I talked about in the previous dialogue about the framework of build partner and by, and we always think about it in that order. Where do we advance and any of the moves we've made six years ago, seven years ago and I joined the I felt VM are needed to make a move into mobile to really cement opposition in end user computing. And it took me some time to convince my peers and then the board that we should by Air One, which at that time was the biggest acquisition we've ever done. Okay. Similarly, I'm sure prior to me about Joe Tucci, Pat Nelson. We're thinking about nice here, and I'm moving to networking. Those were too big, inorganic moves. +78 years of Raghu was very involved in that. The decisions we moved to the make the move in the public cloud myself. Rgu pack very involved in the decision. Their toe partner with Amazon, the change and divest be cloud air and then invested in organic effort around what's become the Claudia. That's an organic effort that was an acquisition fast forward to last year. It took me a while to really Are you internally convinced people and then make the move off the second biggest acquisition we made in carbon black and endpoint security cement the security story that we're talking about? Rgu did a similar piece of good work around ad monetization to justify that pivotal needed to come back in. So but you could see all these pieces being adjacent to the core, right? And then you ask yourself, Is that context meaning we could leave it to a partner like you don't see us get into the hardware game we're partnering with. Obviously, the players like Dell and HP, Lenovo and the smart Knick players like Intel in video. In Pensando, you see that as part of the Project Monterey announcement. But the adjacent seas, for example, last year into app modernization up the stack and into security, which I'd say Maura's adjacent horizontal to us. We're now made a lot more logical. And as we then convince ourselves that we could do it, convince our board, make the move, We then have to go and tell our customers. Right? And this entire effort of talking to CSOs What am I doing is doing the same thing that I did to my board last year, simplified to 15 minutes and get thousands of them to understand it. Received feedback, improve it, invest further. And actually, some of the moves were now making this year around our partnership in distributed Workforce Security and Cloud Security and Z scaler. What we're announcing an XDR and Security Analytics. All of the big announcements of security of this conference came from what we heard last year between the last 12 months of my last year. Well, you know, keynote around security, and now, and I predict next year it'll be even further. That's how you advance the puck every year. >>Sanjay, I want to get your thoughts. So now we have a couple minutes left. But we did pull the audience and the community to get some questions for you, since it's virtually wanted to get some representation there. So I got three questions for you. First question, what comes after Cloud and number two is VM Ware security company. And three. What company had you wish you had acquired? >>Oh, my goodness. Okay, the third one eyes gonna be the turkey is one, I think. Listen, because I'm gonna give you my personal opinion, and some of it was probably predates me, so I could probably safely So do that. And maybe put the blame on Joe Tucci or somebody else is no longer here. But let me kind of give you the first two. What comes after cloud? I think clouds gonna be with us for a long time. First off this multi cloud world, you just look at the moment, um, that AWS and azure and the other clouds all have. It's incredible on I think this that multi cloud from phenomenon. But if there's an adapt ation of it, it's gonna be three forms of cloud. People are really only focus today in private public cloud. You have to remember the edge and Telco Cloud and this pendulum off the right balance of workloads between the data center called it a private cloud. The public cloud on one end and the telco edge on the other end. I think we're in a really good position for workloads to really swing between all three of those locations. Three other part that I think comes as a sequel to Cloud is cloud native. All of the capabilities a serverless functions but also containers that you know. Obviously the one could think of that a sister topics to cloud but the entire world of containers. The other seat, uh, then cloud a cloud native will also be topics, but these were all fairly connected. That's how I'd answer the first question. A security company? Absolutely. We you know, we aspire to be one of the leading companies in cyber security. I don't think they will be only one. We have to show this by the wealth on breath of our customers. The revenue momentum we have Gartner ranking us or the analysts ranking us in top rights of magic quadrants being viewed as an innovator simplifying the stack. But listen, we weren't even on the radar. We weren't speaking of the security conferences years ago. Now we are. We have a billion dollar security business, 20,000 plus customers, really strong presences and network endpoint and workload and Cloud Security. The three Coppola's a lot more coming in Security analytics, Cloud Security distributed workforce Security. So we're here to stay. And if anything, BMR persist through this, we're planning for multi your five or 10 year timeframe. And in that course I mean, the competition is smaller. Companies that don't have the breadth and depth of the n words are Andy muscle and are going market. We just have to keep building great products and serving customer on the third man. There's so many. But I mean, I think Listen, when I was looking back, I always wondered this is before I joined so I could say the summit speculatively on. Don't you know, make this This is BMR. Sorry. This is Sanjay one's opinion. Not VM. I gotta make very, very clear. Well, listen, I would have if I was at BMO in 2012 or 2013. I would love to about service now then service. It was a great company. I don't even know maybe the company's talk, but then talk about a very successful company at that time now. Maybe their priorities were different. I wasn't at the company at the time, but I can speculate if that had happened, that would have been an interesting Now I think that was during the time of Paul Maritz here and and so on. So for them, maybe there were other priorities the company need to get done. But at that time, of course, today s so it's not as big of a even slightly bigger market cap than us. So that's not happening. But that's a great example of a good company that I think would have at that time fit very well with VM Ware. And then there's probably we don't look back and regret we move forward. I mean, I think about the acquisitions we have made the big ones. Okay, Nice era air watch pop in black. Pivotal. The big moves we've made in terms of partnership. Amazon. What? We're announcing this This, you know, this week within video and Z scaler. So you never look back and regret. You always look for >>follow up on that To follow up on that from a developer, entrepreneurial or partner Perspective. Can you share where the white spaces for people to innovate around vm Where where where can people partner and play. Whether I'm an entrepreneur in a garage or venture back, funded or say a partner pivoting and or resetting with Govind, where's the white spaces with them? >>I think that, you know, there's gonna be a number off places where the Tan Xue platform develops, as it kind of makes it relevant to developers. I mean, there's, I think the first way we think about this is to make ourselves relevant toe all of that ecosystem around the C I. C. D type apply platform. They're really good partners of ours. They're like, get lab, You know, all of the ways in which open source communities, you know will play alongside that Hash E Corp. Jay frog there number of these companies that are partnering with us and we're excited about all of their relevancy to tend to, and it's our job to go and make that marketplace better and better. You're going to hear more about that coming up from us on. Then there's the set of data companies, you know, con fluent. You know, of course, you've seen a big I p o of a snowflake. All of those data companies, we'll need a very natural synergy. If you think about the old days of middleware, middleware is always sort of separate from the database. I think that's starting to kind of coalesce. And Data and analytics placed on top of the modern day middleware, which is containers I think it's gonna be now does VM or play physically is a data company. We don't know today we're gonna partner very heavily. But picking the right set of partners been fluent is a good example of one on. There's many of the next generation database companies that you're going to see us partner with that will become part of that marketplace influence. And I think, as you see us certainly produce out the VM Ware marketplace for developers. I think this is gonna be a game changing opportunity for us to really take those five million developers and work with the leading companies. You know, I use the example of get Lab is an example get help there. Others that appeal to developers tie them into our developer framework. The one thing you learn about developers, you can't have a mindset. With that, you all come to just us. It's a very mingled village off multiple ecosystems and Venn diagrams that are coalescing. If you try to take over the world, the developer community just basically shuns you. You have to have a very vibrant way in which you are mingling, which is why I described. It's like, Listen, we want our developers to come to our conferences and reinvent and ignite and get the best experience of all those provide tools that coincide with everybody. You have to take a holistic view of this on if you do that over many years, just like the security topic. This is a multi year pursuit for us to be relevant. Developers. We feel good about the future being bright. >>David got five minutes e. >>I thought you were gonna say Zoom, Sanjay, that was That was my wildcard. >>Well, listen, you know, I think it was more recently and very fast catapult Thio success, and I don't know that that's clearly in the complete, you know, sweet spot of the anywhere. I mean, you know, unified collaboration would have probably put us in much more competition with teams and, well, back someone you always have to think about what's in the in the bailiwick of what's closest to us, but zooms a great partner. Uh, I mean, obviously you love to acquire anybody that's hot, but Eric's doing really well. I mean, Erica, I'm sure he had many people try to come to buy him. I'm just so proud of him as a friend of all that he was named to Time magazine Top 100. But what he's done is phenomenon. I think he could build a company that's just his important, his Facebook. So, you know, I encourage him. Don't sell, keep building the company and you'll build a company that's going to be, you know, the enterprise version of Facebook. And I think that's a tremendous opportunity to do this better than anybody else is doing. And you know, I'm as an immigrant. He's, you know, China. Born now American, I'm Indian born, American, assim immigrants. We both have a similar story. I learned a lot from him. I learned a lot from him, from on speed on speed and how to move fast, he tells me he learns a thing to do for me on scale. We teach each other. It's a beautiful friendship. >>We'll make sure you put in a good word for the Kiwi. One more zoom integration >>for a final word or the zoom that is the future Facebook of the enterprise. Whatever, Sanjay, Thank >>you for connecting with us. Virtually. It is a digital foundation. It is an unpredictable world. Um, it's gonna change. It could be software to find the operating models or changing you guys. We're changing how you serve customers with new chief up commercial customer officer you have in place, which is a new hire. Congratulations. And you guys were flexing with the market and you got a tailwind. So congratulations, >>John and Dave. Always a pleasure. We couldn't do this without the partnership. Also with you. Congratulations of Successful Cube. And in its new digital format, Thank you for being with us With VM world here on. Do you know all that you're doing to get the story out? The guests that you have on the show, they look forward, including the nonviable people like, Hey, can I get on the Cuban like, Absolutely. Because they look at your platform is away. I'm telling this story. Thanks for all you're doing. I wish you health and safety. >>I'm gonna bring more community. And Dave is, you know, and Sanjay, and it's easier without the travel. Get more interviews, tell more stories and tell the most important stories. And thank you for telling your story and VM World story here of the emerald 2020. Sanjay Poon in the chief operating officer here on the Cube I'm John for a day Volonte. Thanks for watching Cube Virtual. Thanks for watching.

Published Date : Sep 30 2020

SUMMARY :

World 2020 brought to you by VM Ware and its ecosystem partners. I give you more than a virtual pistol. Back at great. Great to have you on. I mean, one of the most powerful women the world many years ranked by Fortune magazine, chairman, CEO Pepsi or So on the product side and the momentum side, you have great decisions you guys have made in the past. And the same thing then applies to Project Monterey, many other examples, so you are clearly one of the top, you know. And that's what you know, this entire world of what hefty on pivotal brought to us on. So you got your customers air in this in this in this, in this storm, I began to also get energy because in the past, you know, I would travel to Europe or Asia. They're really, you know, in the thick of things you mentioned, you know, your partnership with the scale ahead. You just cannot eat that many tablets you take you days, weeks, maybe a month to eat that many tablets. you know, the market opportunity? You know, we always start with Listen, you sort of core in contact our What company had you But let me kind of give you the first two. Can you share where the white spaces for people to innovate around vm You have to have a very vibrant way in which you are mingling, success, and I don't know that that's clearly in the complete, you know, We'll make sure you put in a good word for the Kiwi. is the future Facebook of the enterprise. It could be software to find the operating models or changing you guys. The guests that you have on the show, And Dave is, you know, and Sanjay, and it's easier without the travel.

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Chris Riley, Automation Anywhere | CUBE Conversations, June 2020


 

>> Narrator: From theCUBE's studios in Palo Alto, in Boston, connecting with thought leaders all around the world. This is a CUBE conversation. >> Hey everybody, this is Dave Vellante and welcome to this episode of "CXO Insights." As you know, we've been grabbing the perspectives of leaders throughout this pandemic and assessing their tips for managing in a crisis and of course, managing in good times as well. But now, as we enter the post-isolation economy, we really want to look at not just how you manage through the crisis but how you manage beyond the crisis. And I'm really excited to have Chris Riley here. He's the newly minted Chief Revenue Officer at Automation Anywhere. Chris, my friend, how you doing? I hope you and the family are well. >> Thank you, David. I wish the same for you. I think getting by as most folks are, it's the new normal, we're all getting used to it but I'm happy to be here and happy to be at Automation Anywhere. >> Yeah, I want to talk about that in detail. Eddie Walsh calls it the new abnormal but so congratulations on the new role. I want to start with your career. I met you in 1987, which ironically was the same year I met Dave Donatelli, the same year I met Michigan I. and Saul Koi, talk about great timing. And then, you came into the industry at a time, really different time. It was, the IBM people don't remember this but IBM was the dominant player and you guys unseated them amazing 12-year career at EMC and then you kind of went to the .com boom. That was amazing. You relive that ride, did a stint at HP and really turned that business around and then came back to Dell, top go to market executive. One of the top in the industry that I know and now, of course at Automation Anywhere we're going to talk about. My first question to you is, a lot of changes have occurred since 1987. What has changed the most? Now we're talking diversity, we're talking all kinds of your different sales models. From your career looking back, what's changed the most? >> I think everything has changed and candidly for the better, Dave. You just led with one of the key areas in an area I'm deeply passionate about and that is diversity and inclusion and I think there's no stronger time, at least in our country's history where the inequalities that exist have been so exposed. So I view this as an opportunity, as I did at Dell to make a difference, lead from the front and make this a destination and a company whose culture really supports and drives diversity and inclusion. So I'd say that's one area, and I know it's very passionate for you as well. The others, it was a time before laptops, desktops. I think Ken Olsen once said, who would ever need a laptop in their home and boy, the world has changed. So I think some of the things though that haven't changed and this is why I'm so excited about Automation Anywhere. At the manual processes we have our workers doing and I think there is a real opportunity. I've lived through explosive growth at EMC, top company performing stock during the 90s, I get to see VMware firsthand. I've seen what's happened with ServiceNow and I believe this RPA space, as to you is in its infancy. It's seeing 30% compounded annual growth and we're just at the beginning and I think it's going to change the way people work and really lead to that digital transformation that so many of us have been talking about for the last decade. >> Yeah and you know kind of my position. Quick aside, I don't know if you saw the Netflix announcement this morning and I've been wondering as a small business, what can we do? What more can we do for inclusion and diversity? Netflix announced they're going to take 2% of their cash and put it into banks, financial institutions that support black causes and I just talked to our CFO. I said, look, why don't we take some of our cash, let's take 2% and stick it into banks, community banks. There's 30 million small businesses in the United States. If just 1% puts 10 grand in each, that's $3 billion that go into black community. So I'm going to start a mission and I just thought I'd share that 'cause I know it's a passion of yours. >> Yeah, and we all need to be in a position to provide equal opportunity for employment and that is reaching out into those communities and starting early on in creating the opportunities for advancement professionally, mentorship and just the path forward. And I'm excited to see what Netflix is doing. I'm sure you'll come up with the right answer for your company and I think all of us are searching, what's the right answer for our respective companies? >> Yeah, so now let's get into it. You're a month in and I want to talk about this project. I've learned a lot about not only RPA but about automation. I've just had a deep dive with your team and it really brought some things into focus. Guys, if you bring up the first slide, I want to get some thoughts on the table here. So this is a chart that sort of came into my focus with a friend of mine, Dave Moschello, who really big thinker on this stuff and he pointed out, this is data from the US Bureau of Labor and Statistics and the EU and it shows the lackluster productivity that's going on in the past decade. So you can see, we had the boost in the 80s and the 90s, we had this sort of productivity uptick from laptops but now, look what's happened since 2007. And the point that Moschello made on the right hand side is we have all these huge issues that we face, whether it's climate change, we have this massive debt, healthcare, an aging population, feeding everyone, et cetera, et cetera, et cetera, and his point was, there's no way we're going to be able to solve all these problems by throwing humans at the problem. So I've really begun to sort of think about this just in terms of machines and the roles that machines will play. I think overnight, Chris, we've gone from, wow, I'm afraid that machines are going to take my job to you can't operate if you're not digital. >> Yeah, well digital transformation is not a new term. I think it's meant something different each year for the last 10 years and I look at this as an opportunity. The World Economic Forum projected that IA and RPA will create 58 million new jobs. It's an astounding number. What COVID-19 has exposed is this work from home phenomenon that really exposes the risk of manual processes within the enterprise. So I think those two things combined is almost a perfect storm and I think what it'll do is accelerate the adoption of RPA and IPA. So something that might've taken years or decades to really be adopted in force, in this new normal, I think is going to be accelerated quite dramatically. >> So, the combination of your go to market execution, you managed complex sales motions before. Automation Anywhere obviously has some great product capabilities. Guys, I want to bring up the next slide and Chris, you might have seen this in some of the stuff that I wrote but this is data from ETR Enterprise technology research. They're a data partner of ours. Now it's clear that Automation Anywhere has the right product market fit and you can see on this chart, this is a methodology that we use. ETR goes out and they ask people, are you adopting a platform new? Are you increasing spending relative to last year? Are you flat, decreasing or replacing? And you can see here, there is zero churn in the Automation Anywhere base. And so obviously you got product market fit. Churn is the silent killer, obviously of SAS companies and so, you've picked a winner and I'm learning more about this. At first I thought the team office is quite large, I sized it. I actually think it's bigger than I originally thought. Chris, I thought this was going to be a winner-take-all type of market. I'm really rethinking that after, especially the deep dive I've had with your team in terms of how you guys go to market with an end-to-end sort of life cycle approach as opposed to sort of putting point products in. So I wonder if that narrative that I just laid out, resonates with you, is it sort of consistent with what you're seeing and then maybe some of the reasons why you joined Automation Anywhere? >> Yeah, I would say the most aggressive software growth that I've seen in the last decade or so, and two companies stand out for me. That's VMware and ServiceNow. They don't have a point product, they have a platform and that's what attracted me to Automation Anywhere is this platform approach. And Dave as you know, I've spent most of my career calling on the enterprise' strong relationships with those types of companies and they aren't looking to develop a point product solution and then cobble together lots of disparate islands of solutions. They're looking for a platform that can grow as they grow. They can extend from the back office to the front office but all centered around workforce, transformation, productivity and just as importantly, resiliency. And as we start to develop more and more capabilities that will be delivered through this platform approach, I think we're going to see explosive growth as the industry goes through its explosive growth. >> Well, I know your approach and your approach is to stay very close to customers. So as you were doing your due diligence on Automation Anywhere and as you enter your sort of first part of your 100-day journey here, I'm sure you've talked to a lot of customers. What are they telling you? What are the big takeaways right now that you're hearing? >> Yeah, so I think some of the data you pointed out with 4,000 customers in essence, zero churn, the opportunity to upsell those customers with more products and solutions clearly is there. New account acquisition has been a tremendous source of growth for the company in a strong professional services organization that actually is able to deliver the outcomes that our customers expect. From an enterprise perspective, I couldn't have come into a better situation with 4,000 customers, 50% of the fortune 500, 2 million bots deployed, those types of strategic relationships are going to be more and more critical as this company continues to accelerate its growth. Most of the RPA solutions really got in through the back office and candidly, really weren't even a component of an IT solution. Now, as you go to the front of the house, where you're looking at customer facing applications and worker productivity, these are CEO, CFO, COO and IT initiatives. So I really believe we're coming into our own, at the front of the house with senior executives that really want to create a better working environment for their employees and de-risk a lot of these manual processes that have existed for years. >> So I know why you chose Automation Anywhere. My question is, why did Automation Anywhere choose Chris Riley? I know your capabilities but obviously when somebody hires a executive like yourself, they say, "Hey, Chris, we want you to help us "get to the next level," but what does that mean? Are we talking about changes in the go to market? Are we talking about your ability to recruit and coach, to manage complex of sales motions? What is it that you want to bring to Automation Anywhere? >> I think it's all those, Dave. Having built a reputation throughout my 30 plus year career around a people-centric focus, a customer-centric focus and those two things kind of aren't interchangeable. When you look at customers, they put their faith and confidence in people and they put their faith and confidence in companies. And what I see here at Automation Anywhere is that the ability to kind of expand upon the great culture that the company already has but do it with someone whose role in a company at scale globally and can put a lot of the best practices and disciplines in place to do that 'cause it is difficult but also, how do we start to do larger, more complex deals and build relationships with the CIO, the CFO, the CEO? And I think a big reason why I'm here is, that experience in doing that, doing large complex multi-year opportunities but also being able to deliver upon the outcomes that we told our customers we could achieve and do that together with our customers and again we have a strong professional services organization and an incredible ecosystem of partners that have demonstrated year over year, the company's ability to actually deliver upon its promise. >> That was my next question to you, was the ecosystem. One of the big changes from when you started in this business, was it used to be just belly to belly, hardcore, direct sales, the importance and leverage that you get from a partner ecosystem. You point out VMware. In fact ServiceNow, it's interesting. When we first started covering ServiceNow, one of the things we said is we want to see as an indicator of success, the partner ecosystem evolve and then sure enough, it exploded with the SIs and all the kinds of developers. So maybe talk about AA's ecosystem, The Partner System. You obviously have a lot of experience there in your career, how do you see that as a leverage point? >> Yeah, it's huge. This market is far larger than we can cover with a direct sales organization and requires substantial services engagements that go well beyond the kind of professional services organization we want to build out organically in the company. So when you look at that, the company today has 1,900 partners. The global systems integrators are key, especially those with VPO type practices, the regional SIs and candidly, the regional VARs who've built out a strong service malpractice, a strong VMware practice and have the professional services capabilities to do some of these complex automation or automation type work that have also built the trust and confidence of their customers. So, in partnership with these types of companies, we believe we can expand our reach. We believe we can offer a more comprehensive outcome and solution to our customers and we, what I'm going to be looking at is, how do we enhance our channel programs to be the kind of company that the channel partners want to engage with, built upon the reputation of the company, the leadership position we have in the technology and also our willingness to go after this space together. >> So I got to go but last question is, what can you share with us about your 100-day plan? Where are you going to focus? >> On the people. There is a strong culture here, there's incredible sales talent and there's talent throughout the organization. I think Dave, you've seen for me over the years, a clarity of our mission, keep things simple and try and drive a repetitive process to deliver results. I'm very accountability focused. So I think what I'm going to look to assess is where the organization is today, how to get more out of the great talent we have, build stronger and deeper relationships with our customers and really scale and grow through our ecosystem of channel partners. >> Well, Chris, I'm super excited for you. A great hire by Automation Anywhere obviously got my attention. I think it'll get the industry's as well. Best of luck, and of course we'll be watching. >> Good, always great to see you, Dave, take care. >> Yeah, ditto, thanks so much for coming on and thank you for watching everybody. Keep it here because this month we're going to be really digging into the ETR data we've been reporting on that horse race between Automation Anywhere and UI Path. The ETR data is in the field and we'll be reporting on that. So look for that. This is Dave Vellante for theCUBE and we'll see you next time. (gentle music)

Published Date : Jul 2 2020

SUMMARY :

leaders all around the world. the perspectives of leaders and happy to be at Automation Anywhere. and then came back to Dell, and I think it's going to and I just talked to our CFO. and just the path forward. and the 90s, we had this that really exposes the and you can see on this chart, and they aren't looking to What are the big takeaways of the data you pointed out changes in the go to market? is that the ability to kind of and all the kinds of developers. and have the professional the great talent we have, I think it'll get the industry's as well. Good, always great to and we'll see you next time.

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Derek Manky, FortiGuard Labs | RSAC USA 2020


 

>> Narrator: Live from San Francisco. It's theCUBE, covering RSA Conference 2020, San Francisco. Brought to you by, SiliconANGLE Media. >> Welcome back everyone. CUBE coverage here in Moscone in San Francisco for RSA, 2020. I'm John Furrier host of theCUBE. We've got a great guest here talking about cybersecurity and the impact with AI and the role of data. It's always great to have Derek Manky on Chief Security Insights Global Threat Alliances with FortiGuard Lab, part of Fortinet, FortiGuard Labs is great. Great organization. Thanks for coming on. >> It's a pleasure always to be here-- >> So you guys do a great threat report that we always cover. So it covers all the bases and it really kind of illustrates state of the art of viruses, the protection, threats, et cetera. But you're part of FortiGuard Labs. >> Yeah, that's right. >> Part of Fortinet, which is a security company, public. What is FortiGuard Labs? What do you guys do, what's your mission? >> So FortiGuard Labs has existed since day one. You can think of us as the intelligence that's baked into the product, It's one thing to have a world-class product, but you need a world-class intelligence team backing that up. We're the ones fighting those fires against cybercrime on the backend, 24/7, 365 on a per second basis. We're processing threat intelligence. We've got over 10 million attacks or processing just per minute, over a hundred billion events, in any given day that we have to sift through. We have to find out what's relevant. We have to find gaps that we might be missing detection and protection. We got to push that out to a customer base of 450,000 customers through FortiGuard services and 5 million firewalls, 5 million plus firewalls we have now. So it's vitally important. You need intelligence to be able to detect and then protect and also to respond. Know the enemy, build a security solution around that and then also be able to act quickly about it if you are under active attack. So we're doing everything from creating security controls and protections. So up to, real time updates for customers, but we're also doing playbooks. So finding out who these attackers are, why are they coming up to you. For a CSO, why does that matter? So this is all part of FortiGuard Labs. >> How many people roughly involved ? Take us a little inside the curtain here. What's going on? Personnel size, scope. >> So we're over 235. So for a network security vendor, this was the largest global SOC, that exists. Again, this is behind the curtain like you said. These are the people that are, fighting those fires every day. But it's a large team and we have experts to cover the entire attack surface. So we're looking at not just a viruses, but we're looking at as zero-day weapons, exploits and attacks, everything from cyber crime to, cyber warfare, operational technology, all these sorts of things. And of course, to do that, we need to really heavily rely on good people, but also automation and artificial intelligence and machine learning. >> You guys are walking on a tight rope there. I can only imagine how complex and stressful it is, just imagining the velocity alone. But one of the trends that's coming up here, this year at RSA and is kind of been talking about in the industry is the who? Who is the attacker because, the shifts could shift and change. You got nation states are sitting out there, they're not going to have their hands dirty on this stuff. You've got a lot of dark web activity. You've got a lot of actors out there that go by different patterns. But you guys have an aperture and visibility into a lot of this stuff. >> Absolutely. >> So, you can almost say, that's that guy. That's the actor. That's a really big part. Talk about why that's important. >> This is critically important because in the past, let's say the first generation of, threat intelligence was very flat. It was to watch. So it was just talking about here's a bad IP, here's a bad URL, here's a bad file block hit. But nowadays, obviously the attackers are very clever. These are large organizations that are run a lot of people involved. There's real world damages happening and we're talking about, you look at OT attacks that are happening now. There's, in some cases, 30, $40 million from targeted ransom attacks that are happening. These people, A, have to be brought to justice. So we need to understand the who, but we also need to be able to predict what their next move is. This is very similar to, this is what you see online or CSI. The police trynna investigate and connect the dots like, plotting the strings and the yarn on the map. This is the same thing we're doing, but on a way more advanced level. And it's very important to be able to understand who these groups are, what tools they use, what are the weapons, cyber weapons, if you will, and what's their next move potentially going to be. So there's a lot of different reasons that's important. >> Derek, I was riffing with another guest earlier today about this notion of, government protection. You've got a military troops drop on our shores and my neighborhood, the Russians drop in my neighborhood. Guess what, the police will probably come in, and, or the army should take care of it. But if I got to run a business, I got to build my own militia. There's no support out there. The government's not going to support me. I'm hacked. Damage is done. You guys are in a way providing that critical lifeline that guard or shield, if you will, for customers. And they're going to want more of it. So I've got to ask you the hard question, which is, how are you guys going to constantly be on the front edge of all this? Because at the end of the day, you're in the protection business. Threats are coming at the speed of milliseconds and nanoseconds, in memory. You need memory, you need database. You've got to have real time. It's a tsunami of attack. You guys are the front lines of this. You're the heat shield. >> Yes, absolutely. >> How do you take it to the next level? >> Yeah, so collaboration, integration, having a broad integrated platform, that's our bread and butter. This is what we do. End-to-end security. The attack surface is growing. So we have to be able to, A, be able to cover all aspects of that attack surface and again, have intelligence. So we're doing sharing through partners. We have our core intelligence network. Like I said, we're relying heavily on machine learning models. We're able to find that needle in the haystack. Like, as I said earlier, we're getting over a hundred billion potential threat events a day. We have to dissect that. We have to break it down. We have to say, is this affecting endpoint? Is this effect affecting operational technology? What vertical, how do we process it? How do we verify that this is a real threat? And then most importantly, get that out in time and speed to our customers. So I started with automation years ago, but now really the way that we're doing this is through broad platform coverage. But also machine learning models for and-- >> I want to dig into machine learning because, I love that needle in the haystack analogy, because, if you take that to the next step, you got to stack a needles now. So you find the needle in the haystack. Now you got a bunch of needles, where do you find that? You need AI, you got to have some help. But you still got the human component. So talk about how you guys are advising customers on how you're using machine learning and get that AI up and running for customers and for yourselves. >> So we're technology people. I always look at this as the stack. The stack model, the bottom of the stack, you have automation. You have layer one, layer two. That's like the basic things for, feeds, threat feeds, how we can push out, automate, integrate that. Then you have the human. So the layer seven. This is where our human experts are coming in to actually advise our customers. We're creating a threat signals with FortiGuard Labs as an example. These are bulletins that's a quick two to three page read that a CSO can pick up and say, here's what FortiGuard Labs has discovered this week. Is this relevant to my network? Do I have these protections in place. There's also that automated, and so, I refer to this as a centaur model. It's half human half machine and, the machines are driving a lot of that, the day to day mundane tasks, if you will, but also finding, collecting the needles of needles. But then ultimately we have our humans that are processing that, analyzing it, creating the higher level strategic advice. We recently, we've launched a FortiAI, product as well. This has a concept of a virtual-- >> Hold on, back up a second. What's it called? >> FortiAI. >> So it's AI components. Is it a hardware box or-- >> This is a on-premise appliance built off of five plus years of learning that we've done in the cloud to be able to identify threats and malware, understand what that malware does to a detailed level. And, where we've seen this before, where is it potentially going? How do we protect against it? Something that typically you would need, four to five headcount in your security operations center to do, we're using this as an assist to us. So that's why it's a virtual analyst. It's really a bot, if you will, something that can actually-- >> So it's an enabling opportunity for the customers. So is this virtual assistant built into the box. What does that do, virtual analyst. >> So the virtual analyst is able to, sit on premises. So it's localized learning, collect threats to understand the nature of those threats, to be able to look at the needles of the needles, if you will, make sense of that and then automatically generate reports based off of that. So it's really an assist tool that a network admin or a security analyst was able to pick up and virtually save hours and hours of time of resources. >> So, if you look at the history of like our technology industry from a personalization standpoint, AI and data, whether you're a media business, personalization is ultimately the result of good data AI. So personalization for an analyst, would be how not to screw up their job. (laughs) One level. The other one is to be proactive on being more offensive. And then third collaboration with others. So, you starting to see that kind of picture form. What's your reaction to that? >> I think it's great. There's stepping stones that we have to go through. The collaboration is not always easy. I'm very familiar with this. I mean I was, with the Cyber Threat Alliance since day one, I head up and work with our Global Threat Alliances. There's always good intentions, there's problems that can be created and obviously you have things like PII now and data privacy and all these little hurdles they have to come over. But when it works right together, this is the way to do it. It's the same thing with, you talked about the data naturally when he started building up IT stacks, you have silos of data, but ultimately those silos need to be connected from different departments. They need to integrate a collaborate. It's the same thing that we're seeing from the security front now as well. >> You guys have proven the model of FortiGuard that the more you can see, the more visibility you can see and more access to the data in real time or anytime scale, the better the opportunity. So I got to take that to the next level. What you guys are doing, congratulations. But now the customer. How do I team up with, if I'm a customer with other customers because the bad guys are teaming up. So the teaming up is now a real dynamic that companies are deploying. How are you guys looking at that? How is FortiGuard helping that? Is it through services? Is it through the products like virtual assistant? Virtual FortiAI? >> So you can think of this. I always make it an analogy to the human immune system. Artificial neural networks are built off of neural nets. If I have a problem and an infection, say on one hand, the rest of the body should be aware of that. That's collaboration from node to node. Blood cells to blood cells, if you will. It's the same thing with employees. If a network admin sees a potential problem, they should be able to go and talk to the security admin, who can go in, log into an appliance and create a proper response to that. This is what we're doing in the security fabric to empower the customer. So the customer doesn't have to always do this and have the humans actively doing those cycles. I mean, this is the integration. The orchestration is the big piece of what we're doing. So security orchestration between devices, that's taking that gap out from the human to human, walking over with a piece of paper to another or whatever it is. That's one of the key points that we're doing within the actual security fabric. >> So that's why silos is problematic. Because you can't get that impact. >> And it also creates a lag time. We have a need for speed nowadays. Threats are moving incredibly fast. I think we've talked about this on previous episodes with swarm technology, offensive automation, the weaponization of artificial intelligence. So it becomes critically important to have that quick response and silos, really create barriers of course, and make it slower to respond. >> Okay Derek, so I got to ask you, it's kind of like, I don't want to say it sounds like sports, but it's, what's the state of the art in the attack vectors coming in. What are you guys seeing as some of the best of breed tax that people should really be paying attention to? They may, may not have fortified down. What are SOCs looking at and what are security pros focused on right now in terms of the state of the art. >> So the things that keep people up at night. We follow this in our Threat Landscape Report. Obviously we just released our key four one with FortiGuard Labs. We're still seeing the same culprits. This is the same story we talked about a lot of times. Things like, it used to be a EternalBlue and now BlueKeep, these vulnerabilities that are nothing new but still pose big problems. We're still seeing that exposed on a lot of networks. Targeted ransom attacks, as I was saying earlier. We've seen the shift or evolution from ransomware from day to day, like, pay us three or $400, we'll give you access to your data back to going after targeted accounts, high revenue business streams. So, low volume, high risk. That's the trend that we're starting to see as well. And this is what I talk about for trying to find that needle in the haystack. This is again, why it's important to have eyes on that. >> Well you guys are really advanced and you guys doing great work, so congratulations. I got to ask you to kind of like, the spectrum of IT. You've got a lot of people in the high end, financial services, healthcare, they're regulated, they got all kinds of challenges. But as IT and the enterprise starts to get woke to the fact that everyone's vulnerable. I've heard people say, well, I'm good. I got a small little to manage, I'm only a hundred million dollar business. All I do is manufacturing. I don't really have any IP. So what are they going to steal? So that's kind of a naive approach. The answer is, what? Your operations and ransomware, there's a zillion ways to get taken down. How do you respond to that. >> Yeah, absolutely. Going after the crown jewels, what hurts? So it might not be a patent or intellectual property. Again, the things that matter to these businesses, how they operate day to day. The obvious examples, what we just talked about with revenue streams and then there's other indirect problems too. Obviously, if that infrastructure of a legitimate organization is taken over and it's used as a botnet and an orchestrated denial-of-service attack to take down other organizations, that's going to have huge implications. >> And they won't even know it. >> Right, in terms of brand damage, has legal implications as well that happened. This is going even down to the basics with consumers, thinking that, they're not under attack, but at the end of the day, what matters to them is their identity. Identity theft. But this is on another level when it comes to things to-- >> There's all kinds of things to deal with. There's, so much more advanced on the attacker side. All right, so I got to ask you a final question. I'm a business. You're a pro. You guys are doing great work. What do I do, what's my strategy? How would you advise me? How do I get my act together? I'm working the mall every day. I'm trying my best. I'm peddling as fast as I can. I'm overloaded. What do I do? How do I go the next step? >> So look for security solutions that are the assist model like I said. There's never ever going to be a universal silver bullet to security. We all know this. But there are a lot of things that can help up to that 90%, 95% secure. So depending on the nature of the threats, having a first detection first, that's always the most important. See what's on your network. This is things where SIM technology, sandboxing technology has really come into play. Once you have those detections, how can you actually take action? So look for a integration. Really have a look at your security solutions to see if you have the integration piece. Orchestration and integration is next after detection. Finally from there having a proper channel, are there services you looked at for managed incident response as an example. Education and cyber hygiene are always key. These are free things that I push on everybody. I mean we release weekly threat intelligence briefs. We're doing our quarterly Threat Landscape Reports. We have something called threat signals. So it's FortiGuard response to breaking industry events. I think that's key-- >> Hygiene seems to come up over and over as the, that's the foundational bedrock of security. >> And then, as I said, ultimately, where we're heading with this is the AI solution model. And so that's something, again that I think-- >> One final question since it's just popped into my head. I wanted, and that last one. But I wanted to bring it up since you kind of were, we're getting at it. I know you guys are very sensitive to this one topic cause you live it every day. But the notion of time and time elapsed is a huge concern because you got to know, it's not if it's when. So the factor of time is a huge variable in all kinds of impact. Positive and negative. How do you talk about time and the notion of time elapsing. >> That's great question. So there's many ways to stage that. I'll try to simplify it. So number one, if we're talking about breaches, time is money. So the dwell time. The longer that a threat sits on a network and it's not cleaned up, the more damage is going to be done. And we think of the ransom attacks, denial-of-service, revenue streams being down. So that's the incident response problem. So time is very important to detect and respond. So that's one aspect of that. The other aspect of time is with machine learning as well. This is something that people don't always think about. They think that, artificial intelligence solutions can be popped up overnight and within a couple of weeks they're going to be accurate. It's not the case. Machines learn like humans too. It takes time to do that. It takes processing power. Anybody can get that nowadays, data, most people can get that. But time is critical to that. It's a fascinating conversation. There's many different avenues of time that we can talk about. Time to detect is also really important as well, again. >> Let's do it, let's do a whole segment on that, in our studio, I'll follow up on that. I think it's a huge topic, I hear about all the time. And since it's a little bit elusive, but it kind of focuses your energy on, wait, what's going on here? I'm not reacting. (laughs) Time's a huge issue. >> I refer to it as a latency. I mean, latency is a key issue in cybersecurity, just like it is in the stock exchange. >> I mean, one of the things I've been talking about with folks here, just kind of in fun conversation is, don't be playing defense all the time. If you have a good time latency, you going to actually be a little bit offensive. Why not take a little bit more offense. Why play defense the whole time. So again, you're starting to see this kind of mentality not being, just an IT, we've got to cover, okay, respond, no, hold on the ballgame. >> That comes back to the sports analogy again. >> Got to have a good offense. They must cross offense. Derek, thanks so much. Quick plug for you, FortiGuard, share with the folks what you guys are up to, what's new, what's the plug. >> So FortiGuard Labs, so we're continuing to expand. Obviously we're focused on, as I said, adding all of the customer protection first and foremost. But beyond that, we're doing great things in industry. So we're working actively with law enforcement, with Interpol, Cyber Threat Alliance, with The World Economic Forum and the Center for Cyber Security. There's a lot more of these collaboration, key stakeholders. You talked about the human to human before. We're really setting the pioneering of setting that world stage. I think that is, so, it's really exciting to me. It's a lot of good industry initiatives. I think it's impactful. We're going to see an impact. The whole goal is we're trying to slow the offense down, the offense being the cyber criminals. So there's more coming on that end. You're going to see a lot great, follow our blogs at fortinet.com and all-- >> Great stuff. >> great reports. >> I'm a huge believer in that the government can't protect us digitally. There's going to be protection, heat shields out there. You guys are doing a good job. It's only going to be more important than ever before. So, congratulations. >> Thank you. >> Thanks for coming I really appreciate. >> Never a dull day as we say. >> All right, it's theCUBE's coverage here in San Francisco for RSA 2020. I'm John Furrier, your host. Thanks for watching. (upbeat music)

Published Date : Feb 27 2020

SUMMARY :

Brought to you by, SiliconANGLE Media. and the impact with AI and the role of data. and it really kind of illustrates state of the art of viruses, What do you guys do, what's your mission? and then protect and also to respond. How many people roughly involved ? And of course, to do that, But one of the trends that's coming up here, That's the actor. This is the same thing we're doing, So I've got to ask you the hard question, but now really the way that we're doing this I love that needle in the haystack analogy, the day to day mundane tasks, if you will, Hold on, back up a second. So it's AI components. to be able to identify threats and malware, So it's an enabling opportunity for the customers. So the virtual analyst is able to, sit on premises. The other one is to be proactive on being more offensive. It's the same thing that we're seeing that the more you can see, So the customer doesn't have to always do this So that's why silos is problematic. and make it slower to respond. focused on right now in terms of the state of the art. So the things that keep people up at night. I got to ask you to kind of like, the spectrum of IT. Again, the things that matter to these businesses, This is going even down to the basics with consumers, All right, so I got to ask you a final question. So depending on the nature of the threats, that's the foundational bedrock of security. is the AI solution model. So the factor of time is a huge variable So that's the incident response problem. but it kind of focuses your energy on, I refer to it as a latency. I mean, one of the things I've been talking about share with the folks what you guys are up to, You talked about the human to human before. that the government can't protect us digitally. I really appreciate. I'm John Furrier, your host.

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Wendy Mars, Cisco | Cisco Live EU Barcelona 2020


 

>>Live from Barcelona, Spain. It's the Cube covering Cisco Live 2020 right to you by Cisco and its ecosystem partners. >>Welcome back, everyone to the Cube's live coverage Day four of four days of wall to wall action here in Barcelona, Spain, for Cisco Live. 2020. I'm John Furrier with my co host Dave Volante, with a very special guest here to wrap up Cisco Live. The president of Europe, Middle East Africa and Russia. Francisco Wendy Mars Cube Alumni. Great to see you. Thanks for coming on to. I kind of put a book into the show here. Thanks for joining us. >>It's absolutely great to be here. Thank you. >>So what a transformation. As Cisco's business model of continues to evolve, we've been saying brick by brick, we still think big move coming. I think there's more action. I can sense the walls talking to us like Cisco live in the US and more technical announcement. In the next 24 months, you can see you can see where it's going. It's cloud, it's APS. It's policy based program ability. It's really a whole another business model shift for you and your customers. Technology shift in the business model shift. So I want to get your perspective this year. Opening. Keynote. Oh, you let it off Talking about the philosophy of the business model, but also the first presenter was not a networking guy. It was an application person. App dynamics. Yep, this is a shift. What's going on with Cisco? What's happening? What's the story? >>You know, if if you look for all of the work that we're doing is is really driven by what we see from requirements from our customers to change, that's happening in the market and it is all around. You know, if you think digital transformation is the driver organizations now are incredibly interested in, how do they capture that opportunity? How do they use technology to help them? But, you know, if you look at it, really, there's the three items that are so important it's the business model evolution. It's actually the business operations for for organizations. Plus, there people, they're people in the communities within that those three things working together. And if you look at it with, it's so exciting with application dynamics there because if you look for us within Cisco, that linkage off the application layer through into the infrastructure into the network. And bringing that linkage together is the most powerful thing because that's the insights and the value our customers are looking for. >>You know, we've been talking about the the innovation sandwich, you know, you got data in the middle and you've got technology and applications underneath. That's kind of what's going on here, but I'm glad you brought up the part about business model. This is operations and people in communities. During your keynote, you had a slide that laid out three kind of pillars. Yes, people in communities, business model and business operations. There was no 800 series in there. There was no product discussions. This is fundamentally the big shift that business models are changing. I tweeted provocatively, the killer wrap in digital business model. Because you think about it. The applications are the business. What's running under the covers is the technology, but it's all shifting and changing, so every single vertical every single business is impacted by. This is not like a certain secular thing in the industry. This is a real change. Can you describe how those three things are operating with that can >>sure. I think if you look from, you know, so thinking through those three areas. If you look at the actual business model itself, our business models is organizations are fundamentally changing and they're changing towards as consumers. We are all much more specific about what we want. We have incredible choice in the market. We are more informed than ever before. But also we are interested in the values of the organizations that we're getting the capability from us as well as the products and the services that naturally we're looking to gain. So if you look in that business model itself, this is about, you know, organizations making sure they stay ahead from a competitive standpoint about the innovation of portfolio that they're able to bring, but also that they have a strong, strong focus around the experience, that they're customer gains from an application, a touch standpoint that all comes through those different channels, which is at the end of the day, the application. Then if you look as to how do you deliver that capability through the systems, the tools, the processes? As we all evolve, our businesses have to change the dynamic within your organization to cope with that. And then, of course, in driving any transformation, the critical success factor is your people and your culture. You need your teams with you. The way teams operate now is incredibly different. It's no longer command and control. It's agile capability coming together. You need that to deliver on any transformation. Never, never mind. Let it be smooth, you know, in the execution they're all three together. >>But what I like about that model and I have to say, this is, you know, 10 years of doing the Cube, you see that marketing in the vendor community often leads what actually happens. Not surprising as we entered the last decade, there's a lot of talk about Cloud. Well, it kind of was a good predictor. We heard a lot about digital transformation. A lot of people roll their eyes and think it's a buzzword, but we really are. I feel like exiting this cloud era into the digital era. It feels, really, and there are companies that get it and are leaning in. There are others that maybe you're complacent. I'm wondering what you're seeing in Europe just in terms of everybody talks digital, every CEO wants to get it right. But there is complacency. Their financial services said Well, I'm doing pretty well, not on my watch. Others say, Hey, we want to be the disruptors and not get disrupted. What are you seeing in the region? In terms of that sentiment, >>I would say across the region, you know, there will always be verticals and industries that slightly more advanced than others. But I would say that the bulk of conversations that I'm engaged in independence of the industry or the country in which we're having that conversation in there is a acceptance off transfer. Digital transformation is here. It is affecting my business. I if I don't disrupt, I myself will be disrupted and we challenged Help me. So I You know, I'm not disputing the end state and the guidance and support soon drive the transition and risk mitigated manner, and they're looking for help in that there's actually pressure in the board room now around a what are we doing within within organizations within the enterprise service, right of the public sector, any type of style of company. There's that pressure point in the board room of Come on, we need to move it speed. >>Now the other thing about your model is technology plays a role and contribute. It's not the be all end. All that plays a role in each of those the business model of business operations developing and nurturing communities. Can you add more specifics? What role do you see technology in terms of advancing those three years? >>So I think, you know, if you look at it, technology is fundamental to all of those fears in regard. Teoh Theo innovation that differentiation technology could bring the key challenges. One being able to apply it in a manner where you can really see differentiation of value within the business. So and then the customer's organization. Otherwise, it's technology for the sake of technology. So we see very much a movement now to this conversation of talk about the use case, the use cases, the way by which that innovation could be used to deliver value to the organization on also different ways by which a company will work. Look at the collaboration Kate Capability that we announced earlier this week of helping to bring to life that agility. Look at the the APP D discussion of helping the link the layer of the application into the infrastructure of the network to get to root, cause identification quickly and to understand where you may have a problem before you actually arises and causes downtime many, many ways. >>I think the agility message has always been a technical conversation. Agile methodology, technology, softer development, No problem check. That's 10 years ago. But business agility is moving from a buzz word to reality. Exactly. That's what you're kind of getting. >>Their teams have. Teams operate, how they work and being able to be quick, efficient, stand up, stand down and operate in that way. >>You know, we were kind of thinking out loud on the Cube and just riffing with Fabio Gori on your team on Cisco's team about clarification with you, Gene Kim around kind of real time. What was interesting is we're like, Okay, it's been 13 years since the iPhone, and so 13 years of mobile in your territory in Europe, Middle East Africa mobility has been around before the iPhone, so more advanced data privacy much more advanced in your region. So you you you have a region that's pretty much I think, the tell signs for what's going on North American around the world. And so you think about that. You say Okay, how is value created? How the economics changing this is really the conversation about the business model is okay. If the value activities are shifting and being more agile and the economics are changing with SAS, if someone's not on this bandwagon is not an end state discussion, very. It's done Deal. >>Yeah, it's But I think also there were some other conversation which, which are very prevalent here, is in the region so around trust around privacy law, understanding compliance. If you look at data where data resides, portability of that data GDP our came from Europe has pushed out on those conversations will continue as we go over time. And if I also look at, you know, the dialogue that you saw, you know, within World Economic Forum around sustainability that is becoming a key discussion now within government here in Spain, you know, from a climate standpoint and many other areas >>as well. David, I've been riffing around this whole where the innovation is coming from. It's coming from your region, not so much the us US. We've got some great innovations. But look at Blockchain. Us is like, don't touch it pretty progressive outside United States. A little dangerous to, But that's where innovation is coming from, and this is really the key that we're focused on. I want to get your thoughts on. How do you see it going? Next level? The next level. Next. Gen Business model. What's your What's your vision? >>So I think there'll be lots of things if we look at things like it with the introduction. Introduction of artificial intelligence, Robotics capability five g of course, you know, on the horizon we have Mobile World Congress here in Barcelona a few weeks time. And if you talked about with the iPhone, the smartphone, of course, when four g was introduced, no one knew what the use case where that would be. It was the smartphone, which wasn't around at that time. So with five G and the capability there, that will bring again yet more change to the business model for different organizations and capability and what we can bring to market >>the way we think about AI privacy data ownership becomes more important. Some of the things you were talking about before. It's interesting what you're saying. John and Wendy, the GDP are set this standard and and you're seeing in the US they're stovepipes for that standard California is gonna do want every state is gonna have a difference, and that's going to slow things down. It's going to slow down progress. Do you see sort of an extension of GDP, our like framework of being adopted across the region, potentially accelerating some of these sticky issues and public policy issues that can actually move the market forward? >>I think I think that will because I think there'll be more and more if you look at this is terminology of data. Is the new oil What do you do with data? How do you actually get value from that data? Make intelligent business decisions around that? So, yeah, that's critical. But yet if you look for all of ours, we are extremely passionate about where's our data used again? Back to trust and privacy. You need compliance, you need regulation. And I think this is just the beginning off how we will see that >>evolving. You know, when you get your thoughts. David, I've been riffing for 10 years around the death of storage. Long live storage. But data needs to be stored somewhere. Networking is the same kind of conversation just doesn't go away. In fact, there's more pressure now to get the smartphone. That was 13 years ago, before that. Mobility, data and Video. Now super important driver. That's putting more pressure on you guys. And so hey, we did well, networking. So it's kind of like Moore's Law. More networking, more networking. So video and data are now big your thoughts on video and data video. >>But if you look out the Internet of the future, you know what? So if you look for all of us now, we are also demanding as individuals around capability and access of. That's an Internet of the future. The next phase. We want even more so they'll be more more requirement for speed availability, that reliability of service, the way by which we engage in we communicate. There's some fundamentals there, so continuing to grow, which is which is so, so exciting force. >>So you talk about digital transformation that's obviously in the mind of C level executives. I got to believe security is up. There is a topic one other. What's the conversation like in the corner office when you go visit your customers? >>So I think there's a There's a huge excitement around the opportunity, realizing the value of the of the opportunity on. You know, if you look at top of mind conversations around security around, making sure that you can make taint, maintain that fantastic customer experience because if you don't the customer go elsewhere, How do you do that? How do you enrich at all times and also looking at market? Jason sees, you know, as you go in a new tour at senior levels, within, within organizations independent of the industry in which they're in. They're a huge amount of commonalities that we see across those of consistent problems by which organizations are trying to solve. And actually, one of the big questions is what's the pace of change that I should operate us on? When is it too fast? And one is one of my too slow and trying to balance that is exciting but also a challenge for a company. >>So you feel like sentiment. There's still strong, even though we're 10 years into this, this bull market you get Brexit, China tensions with US US elections. But but generally you see sentiment still pretty strong demand. >>So I would say that the the the excitement around technology, the opportunity that is there around technology in its broader sense is greater than ever before. And I think it's on all of us to be able to help organizations to understand how they can consume and see value from us. But it's a fantastic times, >>gets economic indicators way. So >>I know you >>have to be careful, >>but really, the real I think I'm trying to get to is is the mindset of the CEO. The corner office right now is it is that we're gonna we're gonna grow short term by cutting or do we going to be aggressive and go after this incremental opportunity? And it's probably both. You see a lot of automation in cars >>both, and I think if you look fundamentally for organizations, it's it's the three things helped me to make money, how to save money, keep me out of trouble. So those are the pivots they all operate with on, you know, depending on where an organization is in its journey, whether they're start up there in the middle, the more mature and some of the different dynamics and the markets in which they operate in a well, there's all different variables, you know? So it's it's it's mixed. >>Wendy, thanks so much to spend the time to come on. The Cube really appreciate great keynote folks watching. If you haven't seen the keynote opening section, that's good. Second, the business model. I think it's really right on. I think that's gonna be a conversation will continue. So thanks for sharing that before we look. Before we leave, I want to just ask a question around, What? What's going on for you here in Barcelona? As the show winds down, you had all your activities. Take us in the day in the life of what you do. Customer meetings. What were some of those conversations? Take us inside inside. What? What goes on for you here? >>I tell you, it's been an amazing It's been amazing few days, So it's a combination of customer conversations around some of the themes We just talked about conversations with partners. There's investor companies that we invest in a Cisco that I've been spending some time with on also spending time with the teams as well. The definite zone, you know, is amazing. We have this afternoon the closing session where we got a fantastic, um, external guests who's coming in is going to be really exciting as well. And then, of course, the party tonight and will be announcing the next location, which I'm not going to reveal now. Later on today, >>we kind of figured it out because that's our job is to break news, but we're not gonna break it for you to have that. Hey, thank you so much for coming on. Really appreciate. When any market in Europe, Middle East Africa and Russia for Cisco she's got her hand on the pulse and the future is the business model. That's what's going on. Fundamentally radical change across the board in all areas. This is the Cube, bringing you all the action here in Barcelona. Thanks for watching. >>Yeah, yeah,

Published Date : Jan 30 2020

SUMMARY :

Cisco Live 2020 right to you by Cisco and its ecosystem I kind of put a book into the show here. It's absolutely great to be here. In the next 24 months, you can see you can see where it's going. And if you look at it with, it's so exciting with application dynamics there because if you look for us within You know, we've been talking about the the innovation sandwich, you know, you got data I think if you look from, you know, so thinking through those three areas. But what I like about that model and I have to say, this is, you know, 10 years of doing the Cube, So I You know, I'm not disputing the end state and the guidance and support soon drive the transition What role do you see technology in terms of advancing those So I think, you know, if you look at it, technology is fundamental to all of those fears in regard. I think the agility message has always been a technical conversation. Teams operate, how they work and being able to be quick, So you you you have a region that's pretty much I think, the tell signs for what's going on And if I also look at, you know, the dialogue that you saw, How do you see it going? intelligence, Robotics capability five g of course, you know, on the horizon we have Mobile World Congress Some of the things you were talking about before. Is the new oil What do you do with data? You know, when you get your thoughts. But if you look out the Internet of the future, you know what? What's the conversation like in the corner office when you go visit your customers? You know, if you look at top of mind conversations around security So you feel like sentiment. the opportunity that is there around technology in its broader sense is greater than ever before. So but really, the real I think I'm trying to get to is is the mindset both, and I think if you look fundamentally for organizations, it's it's the three things helped me As the show winds down, you had all your activities. of course, the party tonight and will be announcing the next location, which I'm not going to reveal now. This is the Cube, bringing you all the action here in Barcelona.

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Cisco Live Barcelona 2020 | Thursday January 30, 2020


 

[Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] you [Music] [Applause] [Music] live from Barcelona Spain it's the cube covering Cisco live 2020 rot to you by Cisco and its ecosystem partners come back this is the cubes coverage of Cisco live 2020 here in Barcelona doing about three and a half days of wall-to-wall coverage here I'm Stu minim and my co-host for this segment is Dave Volante John furs also here scouring the floor and really happy to welcome to the program to first-time guests I believe so Ron Daris is the product manager of product marketing for cloud computing with Cisco and sitting to his left is Matt Ferguson who's director of product development also with the Cisco cloud group Dave and I are from Boston Matt is also from the Boston area yes and Costas is coming over from London so thanks so much for joining us thanks IBPS all right so obviously cloud computing something we've been talking about many years we've really found fascinating the relationship Cisco's had with its customers as well as through the partner ecosystem had many good discussions about some of the announcements this week maybe start a little bit you know Cisco's software journey and you know positioning in this cloud space right now yes oh so it's a it's a really interesting dynamic when we start transitioning to multi cloud and we actually deal with cloud and compute coming together and we've had whether you're looking at the infrastructure ops organization or whether you're looking at the apps operations or whether you're looking at you know your dev environment your security operations each organization has to deal with their angle at which they view you know multi cloud or they view how they actually operate within those the cloud computing context and so whether you're on the infrastructure side you're looking at compute you're looking at storage you're looking at resources if you're an app operator you're looking at performance you're looking at visibility assurance if you are in the security operations you're looking at maybe governance you're looking at policy and then when you're a developer you really sort of thinking about CI CD you're talking about agility and there's very few organizations like Cisco that actually is looking at from a product perspective all those various angles of multi-cloud yeah definitely a lot of piece of cost us maybe up level it for us a little bit there's there's so many pieces you know we talked for so long you know you don't talk to any company that doesn't have a cloud strategy doesn't mean that it's not going to change over time and it means every company's got at home positioning but talk about the relationship cisco has with its customer and really the advisory position that you want to have with them it's actually a very relevant question to what to what Matt is talking about because we talk a lot about multi cloud as a trend and hybrid clouds and this kind of relationship between the traditional view of looking at computing data centers and then expanding to different clouds you know public cloud providers have now amazing platform capabilities and if you think about it the the it goes back to what Matt said about IT ops and the development kind of efforts why is this happening really you know there's there's the study that we did with with an analyst and there was an amazing a shocking stat around how within the next three years organizations will have to support 50% more applications than they do now and we have been trying to test this stat our events that made customer meetings etc that is a lot of a lot of change for organizations so if you think about why are they use why do they need to basically what go and expand to those clouds is because they want to service IT Ops teams want ER servers with capabilities their developers faster right and this is where you have within the IT ops kind of theme organization you have the security kind of frame the compute frame the networking where you know Cisco has a traditional footprint how do you blend all this how do you bring all this together in a linear way to support individual unique application modernization efforts I think that's what are we hearing from customers in terms of the feedback and this is what influences our strategy to converts the different business units and engineering engineering efforts right couple years ago I have to admit I was kind of a multi cloud skeptic I always said I thought it was more of a symptom than actually a strategy a symptom of you know shadow IT and different workloads and so forth but now I'm kind of buying in because I think IT in particular has been brought in to clean up the crime scene I often say so I think it is becoming a strategy so if you could help us understand what you're hearing from customers in terms of their strategy toward the multi cloud and how Cisco that was mapping into that yeah so so when we talk to customers it comes back to the angle at which they're approaching the problem in like you said the shadow IT has been probably around for longer than anybody won't cares to admit because the people want to move faster organizations want to get their product out to market sooner and and so what what really is we're having conversations now about you know how do I get the visibility how do I get you know the policies and the governance so that I can actually understand either how much I'm spending in the cloud or whether I'm getting the actual performance that I'm looking for that I need the connectivity so I get the bandwidth and so these are the kinds of conversations that we have with customers is is is going I realize that this is going on now I actually have to now put some you know governance and controls around that is their products is their solutions is their you know they're looking to Cisco to help them through this journey because it is a journey because as much as we talk about cloud and you know companies that were born in the cloud cloud native there is a tremendous number of IT organizations that are just starting that journey that are just entering into this phase where they have to solve these problems yeah I agree and it's just starting the journey with a deliberate strategy as opposed to okay we got this this thing but if you think about the competitive landscape its kind of interesting and I want to try to understand where Cisco fits because again you you initially had companies that didn't know in a public cloud sort of pushing multi cloud and you'd say oh well okay so they have to do that but now you see anthos come out with Google you see Microsoft leaning in we think eventually AWS is going to lean in and then you say I'm kind of interested in working with someone whose cloud agnostic not trying to force now now Cisco a few years ago you didn't really think about Cisco as a player now so this goes right in the middle I have said often that Cisco's in a great position John Fourier as well to connect businesses and from a source of networking strength making a strong argument that we have the most cost-effective most secure highest performance network to connect clouds that seems to be a pretty fundamental strength of yours and does that essentially summarize your strategy and and how does that map into the actions that you're taking in terms of products and services that you're bringing to market I would say that I can I can I can take that ya know it's a chewy question for hours yeah so I I was thinking about a satellite in you mentioned this before and you're like okay that's you know the world is turning around completely because we we seem to talk about satellite e is something bad happening and now suddenly we completely forgot about it like let let free free up the developers gonna let them do whatever they want and basically that is what I think is happening out there in the market so all the solutions you mentioned in the go to market approaches and the architectures that the public cloud providers at least are offering out there certainly the big three have differences have their strengths and I think those strengths are closer to the developer environment basically you know if you're looking into something like a IML there's one provider that you go with if you're looking for a mobile development framework you're gonna go somewhere else if you're looking for a dr you're gonna go somewhere else maybe not a big cloud but your service provider that you've been dealing with all these all these times and you know that they have their accreditation that you're looking for so where does Cisco come in you know we're not a public cloud provider we offer products as a service from our data centers and our partners data centers but at the - at the way that the industry sees a cloud provider a public cloud like AWS a sure Google Oracle IBM etc we're not that we don't do that our mission is to enable organizations with software hardware products SAS products to be able to facilitate their connectivity security visibility observability and in doing business and in leveraging the best benefits from those clouds so we we kind of we kind of moved to a point where we flip around the question and the first question is who is your cloud provider what how many tell us the clouds you work with and we can give you the modular pieces you can put we can put together for you so there's so that you can make the best out of your plan it's been being able to do that across clouds we're in an environment that is consistent with policies that are consistent that represent the edicts of your organization no matter where your data lives that's sort of the the vision in the way this is translated into products into Cisco's product you naturally think about Cisco as the connectivity provider networking that's that's really sort of our you know go to in what we're also when we have a significant computing portfolio as well so connectivity is not only the connectivity of the actual wire between geographies point A to point B in the natural routing and switching world there's connectivity between applications between cute and so this week you know the announcements were significant in that space when you talk about the compute and the cloud coming together on a single platform that gives you not only the ability to look at your applications from a experience journey map so you can actually know where the problems might occur in the application domain you can actually then go that next level down into the infrastructure level and you can say okay maybe I'm running out of some sort of resource whether it's compute resource whether it's memory whether it's on your private cloud that you have enabled on Prem or whether it's in the public cloud that you have that application residing and then why candidly you have the actual hardware itself so inter-site it has an ability to control that entire stack so you can have that visibility all the way down to the hardware layer I'm glad you brought up some of the applications wonderful we can you know stay there for a moment and talk about some of the changing patterns for customers a lot of talk in the industry about cloud native often it gets conflated with you know microservices containerization and lots of the individual pieces there but you know one of our favorite things that been talked about this week is the software that really sits at the application layer and how that connects down through some of the infrastructure pieces so help us understand what you're hearing from customers and and where how you're helping them through this transition to constants as you were saying absolutely there's going to be lots of new applications more applications and they still have the the old stuff that they need to continue to manage because we know an IT nothing ever goes away that's that's definitely true I was I was thinking you know there's there's a vacuum at the moment and and there's things that Cisco is doing from from technology leadership perspective to fill that gap between the application what do you see when it comes to monitoring making sure your services are observable and how does that fit within the infrastructure stack you know everything upwards network the network layer base again that is changing dramatically some of the things that Matt touched upon with regards to you know being able to connect the the networking the security in the infrastructure the computer infrastructure that the developers basically are deploying on top so there's a lot of there's a lot of things on containerization there's a lot of in fact it's you know one part of the of the self-injure side of the stack that you mentioned and one of the big announcements you know that there's a lot of discussion in the industry around ok how does that abstract further the conversation on networking for example because that now what we're seeing is that you have huge monoliths enterprise applications that are being carved down into micro services ok they you know there's a big misunderstanding around what is cloud native is it related to containers different kind of things right but containers are naturally the infrastructure de facto currency for developers to deploy because of many many benefits but then what happens you know between the kubernetes layer which seems to be the standard and the application who's gonna be managing services talking to each other that are multiplying you know things like service mesh network service mess how is the network evolving to be able to create this immutable infrastructure for developers to deploy applications so there's so many things happening at the same time where cisco has actually a lot of taking a lot of the front seat this is where it gets really interesting you know it's sort of hard to squint through because you mentioned kubernetes is the de facto standard but it's a de-facto standard that's open everybody's playing with but historically this industry has been defined by you know a leader who comes out with a de facto standard kubernetes not a company right it's an open standard and so but there's so many other components than containers and so history would suggest that there's going to be another de facto standard or multiple standards that emerge and your point earlier is you you got to have the full stack you can't just do networking you can't just do certain few so you guys are attacking that whole pie so how do you think this thing will evolve I mean you guys are obviously intend to put out as Casta as wide a net as possible capture not only your existing install base but attractive attract others and you're going aggressively at it as are as are others how do you see it shaking out deep do you see you know four or five pockets do you see you know one leader emerging I mean customers would love all you guys to get together come up with standards that's not going to happen so we're it's jump ball right now well yeah and you think about you know to your point regarding kubernetes is not a company right it is it is a community driven I mean it was open source by a large company but it's but it's community driven now and that's the pace at which open source is sort of evolving there is so much coming at IT organizations from a new paradigm a new software something that's you know the new the shiny object that sort of everybody sort of has to jump on to and sort of say that is the way we're going to function so IT organizations have to struggle with this influx of just every coming at them and every angle and I think what's starting to happen is the management and the you know that stack who controls that or who is helping IT organizations to manage it for them so really what we're trying to say is there's elements that you have to put together that have to function and kubernetes is just one example docker the operating system that associated with it that runs all that stuff then you have the application that goes rides IDEs on top of it so now what we have to have is things like what we just announced this week HX ap the application platform for HX so you have the compute cluster but then you have the on top of that that's managed by an organization that's looking at the security that's looking at the the actual making opinions about what should go in the stock and managing that for you so you don't have to deal with that because you can just focus on the application development yeah I mean Cisco's in a strong position to do there's no question about it and to me it comes down to execution if you guys execute and deliver on the the products and services that you say you know your nouns for instance this week and previously and you continue on a roadmap you're gonna get a fair share of this marketplace I think there's no question so last topic before we let you go is love your viewpoint on customers what's separating kind of leaders from you know the followers in this space you know there's so much data out there you know I'm a big fan of the state of DevOps report yeah focus you know separate you know some but not the not here's the technology or the piece but the organizational and you know dynamics that you should do so it sounds like Matt you you like that that report also love them what are you hearing from customers how do you help guide them towards becoming leaders in the cloud space yeah the state of DevOps report was fascinating and I mean they've been doing that for what a number of years yeah exactly and really what it's sort of highlighting is two main factors that I think that are in this revolution or this this this paradigm shift or journey we're going through there's the technology side for sure and so that's getting more complex you have micro services you have application explosion you have a lot of things that are occurring just in technology that you're trying to keep up but then it's really about the human aspect that human elements the people about it and that's really I think what separates you know the the elites that are really sort of you know just charging forward in the head because they've been able to sort of break down the silos because really what you're talking about in cloud native DevOps is how you take the journey of that experience of the service from end to end from the development all the way to production and how do you actually sort of not have organizations that look at their domain their data set their operations and then have to translate that or have to sort of you know have another conversation with another organization that it doesn't look at that that has no experience of that so that is what we're talking about that end-to-end view is that in addition to all the things we've been talking about I think Security's a linchpin here now you guys are executing on security you got a big portfolio and you've seen a lot of M&A and a lot of companies now trying to get in and it's gonna be interesting to see how that plays out but that's going to be a key because organizations are going to start there from a strategy standpoint and then build out yeah absolutely if you follow the DevOps methodology its security gets baked in along the way so that you're not having to sit on after do anything Custis give you the final word I was just as follow-up with regard what what Mark was saying there's so many there's what's happening out there is this just democracy around standards which is driven by communities and we will love that in fact cisco is involved in many open-source community projects but you asked about customers and and just right before you were asking about you know who's gonna be the winner there's so many use cases there's so much depth in terms of you know what customers want to do with on top of kubernetes you know take AI ml for example something that we have we have some some offering the services around there's the customer that wants to do AML there their containers that their infrastructure will be so much different to someone else's doing something just hosting yeah and there's always gonna be a SAS provider that is niche servicing some oil and gas company you know which means that the company of that industry will go and follow that instead of just going to a public law provider that is more organized if there's a does that make sense yeah yeah this there's relationships that exist the archer is gonna get blown away that add value today and they're not gonna just throw them out so exactly right well thank you so much for helping us understand the updates where your customers are driving super exciting space look forward to keeping an eye on it thank you thank you so much all right there's still lots more coming here from Cisco live 20/20 in Barcelona people are standing watching all the developer events lots of going on the floor and we still have more so thank you for watching the cute [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] you [Music] live from Barcelona Spain it's the cube covering Cisco live 2020 rot to you by Cisco and its ecosystem partners welcome back over 17,000 in attendance here for Cisco live 2020 in Barcelona ops to Minh and my co-host is Dave Volante and to help us to dig into of course one of the most important topic of the day of course that security we're thrilled to have back a distinguished engineer Francisco one of our cube alumni TK Kia Nene TK thanks so much for joining us ideal man good good all right so TK it's 2020 it's a new decade we know the bad actors are still out there they're there the the question always is you know it used to be you know how do you keep ahead of them then I've here Dave say many times well you know it's not you know when it's it's not if it's when you know you probably already have been okay you know compromised before so it gives latest so you know what you're seeing out there what you're talking to customers about in this important space yeah it's uh it's kind of an innovation spiral you know we we innovate we make it harder for them and then they innovate they make it harder for us right and round and round we go that's been going on for for many years I think I think the most significant changes that have happened recently have to deal with not essentially their objectives but how they go about their objectives and Defenders topologies have changed greatly instead of just your standard enterprise you now have you know hybrid multi cloud and all these new technologies so while while all that innovation happens you know they get a little clever and they find weaknesses and round and round we go so we talked a lot about the sort of changing profile of the the threat actors going from hacktivists took criminals now is a huge business and nation-states even what's that profile look like today and how has that changed over the last decade or so you know that's pretty much stayed the same bad guys are bad guys at some point in time you know just how how they go about their business their techniques they're having to like I said innovate around you know we make it harder for them they you know on Monday we're safe on Tuesday we're not you know and then on Wednesday it switches again so so it talked about kind of this multi-cloud environment when we talk to customers it's like well I want the developer to be able to build their application and not really have to think too much underneath it that that has to have some unique challenges we know security we knew long ago well I just go to the cloud it doesn't mean they take care of it some things are there some things they're gonna remind you now you need to make sure you set certain things otherwise you could be there but how do we make sure that Security's baked in everywhere and is up as a practice that everybody's doing well I mean again some of the practices hold true no matter what the environment I think the big thing was cognitive is in back in the day when when you looked at an old legacy data center you were part sort of administrator in your part detective and most people don't even know what's running on there that's not true in cloud native environments some some llamó file some some declaration it's it's just exactly what productions should look like right and then the machines instantiate production so you're doing things that machine scale forces the human scale people to be explicit and and for me I mean that's that's a breath of fresh air because once you're explicit then you take the mystery out of what you're protecting how about in terms of how you detect threats right phishing for credentials has become a huge deal but not just you know kicking down the door or smashing a window using your your own credentials to get inside of your network so how is that affected the way in which you detect yeah it's it's a big deal you know a lot of a lot of great technology has a dual use and what I mean by that is network cryptology you know that that whole crypto on the network has made us safer for us to compute over insecure networks and unfortunately it works just as well for the bad guys so you know all of their malicious activity is now private to so it you know for us we just have to invent new ways of detecting direct inspection for instance I think it's a thing of the past I mean we just can't depend on it anymore we have to have tools of inference and not only that but it's it's gave rise in a lot of innovation on behavioral science and as you say you know it's it's not that the attacker is breaking into your network anymore they're logging in ok what do you do then right Alice Alice's account it's not gonna set off the triggers so you have to say you know when did Alice start to behave differently you know she's working in accounting why is she playing around with the source code repository that's that's a different thing right yes automation is such a big trend you know how do we make sure that automation doesn't leave us more vulnerable that's rarity because we need to be able automate we've gone beyond human scale for most of these configurations that's exactly right and and how do how do we I always say just with security automation in particular just because you can automate something doesn't mean you should and you really have to go back and have practices you know you could argue that that this thing is just a you know machine scale automation you could do math on a legal pad or you can use a computer to do it right what so apply that to production if you mechanized something like order entry or whatever you're you're you're automating part of your business use threat modeling you use the standard threaten modeling like you would your code the network is code now right and the storage is code and everything is code so you know just automate your testing do your threat modeling do all that stuff please do not automate for your attacker matrix is here I want to go back to the Alice problem because you're talking about before you have to use inference so Alice's is in the network and you're observing her moves every day and then okay something anomalous occurs maybe she's doing something that normally she wouldn't do so you've got to have her profile in her actions sort of observed documented stored the data has got to be there and at the same time you want to make sure it's always that balance of putting handcuffs on people you know versus allowing them to do their job and be productive at the same time as well you don't want to let the bad guys know that you know that alice is doing something that she didn't be doing is actually not Alice so all that complexity how are you dealing with it and what's the data model look like doing it machines help let's say that machines can help us you know you and I we have only so many sense organs and the cognitive brain can only store so many so much state machines really help us extend that and so you know looking at not three dimensions of change but 7000 dimensions have changed right something in the machine is going to say there's an outlier here that's interesting and you can get another machine to say that's that's interesting maybe I should focus on that and you build these analytical pipelines so that at the end of it you know they may argue with each other all the way to the end but at the end you have a very high fidelity indicator that might be at the protocol level it might be at the behavioral level it might be seven days back or thirty days back all these temporal and spatial dimensions it's really cheap to do it with a machine yeah and if we could stay on that for a second so it try to understand I know that's a high-level example but is it best practice to have the Machine take action or is it is it an augmentation and I know it depends on the use case but but how is that sort of playing out again you have to do all of this safely okay a lot of things that machines do don't return back to human scale stuff that returns back to human scale that humans understand that is as useful so for instance if machines you know find out all these types of in assertions even in medical you know right now if if you've got so much telemetry going into the medical field see the machine tells you you have three weeks to live I mean you better explain what the heck you know how you came about that assertion it's the same with security you know if I'm gonna say look we're gonna quarantine your machine or we're gonna readjust machine it's not I'm not like picking movies for you or the next song you might listen to this is high stakes and so when you do things like that your analytics needs to have what is called entailment you have to explain what it is how you got to that assertion that's become incredibly important in how we measure our effectiveness in in doing analytics that's interesting because because you're using a lot of machine intelligence to do this and in a lot of AI is blackbox you're saying you cannot endure that blackbox problem in security yeah that black boxes is is very dangerous you know I you know personally I feel that you know things that should be open sourced this type of technology it's so advanced that the developer needs to understand that the tester needs to understand that certainly the customer needs to understand it you need to publish papers and be very very transparent with this domain because if it is in fact you know black box and it's given the authority to automate something like you know shut down the power or do things like that that's when things really start to get dangerous so good TK what wondered you know give us the latest on stealthWatch there you know Cisco's positioning when it when it comes to everything we've been talking about here you know stealthWatch again is it's been in market for quite some time it's actually been in market since 2001 and when I when I look back and see how much has changed you know how we've had to keep up with the market and again it's not just the algorithms rewrite for detection it's the environments have changed right but when did when did multi-cloud happen so so operating again cusp it's not that stealthWatch wants to go their customers are going there and they want the stealthWatch function across their digital business and so you know we've had to make advancements on the changing topology we've had to make advancements because of things like dark data you know the the network's opaque now right we have to have a lot of inference so we've just you know kept up and stayed ahead of it you know we've been spending a lot of time talking to developer communities and there's a lot of open-source tooling out there that that's helping enable developers specifically in security space you were talking about open-source earlier how does what you've been doing the self watch intersect with that yeah that's always interesting too because there's been sort of a shift in let's call them the cool kids right the cool kids they want everything is code right so it's not about what's on glass or you know a single pane of glass anymore it's it's what stealth watches code right what's your router as code look at dev net right yeah yeah I mean definite is basically Cisco as code and it's beautiful because that is infrastructure as code I mean that is the future and so all the products not just stealthWatch have beautiful api's and that's that's really exciting I've been saying for a while now it's do you I think you agree is that that is a big differentiator for Cisco I think you you're one of the few if not the only large established player and the enterprise that has figured out that sort of infrastructure is code play others have tried and are sort of getting there but you know start/stop you use a term that really cool is like living off the land you know bear bear grylls like the guy who lives down so bad so and and and threat actors are doing that now they're using your own installed software and tooling to hack you and and steal from you how were you dealing with that problem yeah it's a tough one and like I said you know much respect the the adversary is talented and they're patient they're well funded okay that's that's where it starts and so you know why why bring why bring an interpreter to a host when there's already one there right why right all this complicated software distribution when I can just use yours and so that's that's where the the play the game starts and and the most advanced threats aren't leaving footprints because the footprints are already there you know they'll get on a machine and behaviorally they'll check the cache to see what's hot and what's hot in the cache means that behaviorally it's a path they can go they're not cutting a new trail most of the time right so living off the land is not only the tools that they're using the automation your automation they're using against you but it's also behavioral and so that that makes it you know it makes it harder it's it impossible no can we make it harder for them yes so yeah no I'm having fun and I've been doing this for over twenty five years every week it's something new well it's a hard problem you're attacking and you know Robert Herjavec who came on the cube sort of opened my eyes and you think about what are we securing we're securing everything I mean a critical infrastructure were essentially exerted securing the entire global economy and he said something that really struck me it's an 86 trillion dollar economy we spend point zero one four percent on securing that economy and it's nothing now of course he's an entrepreneur and he's pimping for his is his business but it's true we are barely scratching the surface of this problem yeah I'm and it's changing I mean it's changing it could it be better yes it is changing his board awareness you know twenty years ago then right me to a dinner party they you know what does your husband do I'd say you know cyber security or something they'd roll their eyes and change the subject now they asked me the same question so oh you know my computer's running really slow right these are not this is everyone I'm worried about a life hack yeah how do I protect myself or what about these coming off the bank I mean that's those guys a dinner table cover every party so now now you know I just make something up I don't do cybersecurity I just you know a tort or a jipner's you've been to this business forever I can't remember have I ever asked you the superhero question what is that your favorite superhero that's a tough one there's all the security guys I know they like it's always dreamed about saving the world [Laughter] you're my superhero man I love what you do I think you've a great asset for Cisco and Cisco's customers really thanks TK give us a final word if people want to you know find out more about about what Cisco's doing read more of what you're working on but what's some of the best resource I have to go do you know just drop by the web pages I mean everything's published out that like I said even even for the super nerdy you know we published all our our laurs security analytics papers I think we're over 50 papers published in the last 12 years TK thank you so much always a pleasure to catch alright yeah and a travels thank you so much for de Villante I'm Stu Mittleman John furrier is also in the house we will be back with lots more coverage here from Cisco live 20/20 in Barcelona thanks for watching the keys [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] live from Barcelona Spain it's the cube covering Cisco live 2020s brought to you by Cisco and its ecosystem partners hello and welcome back to the cubes live coverage it's our fourth day of four days of coverage here in Barcelona Spain for Cisco live 2020 I'm John Faria my co-host to many men to great guests here in the dev net studio where the cube is sitting all week long been packed with action mindy Whaley senior director developer experiences but dev net and partner a senior director welcome back to this cube good to see you guys glad to be here so we've had a lot of history with you guys what from day one yes watching def net from an idea of hey we should develop earthing you also have definite create yes separate more developer focused definite is Cisco's developer environment we've been here from the beginning what a progression congratulations on the success thank you thank you so much it's great to be here in Barcelona with everybody here you know learning in the workshops and we just love these times to connect with our community at Cisco live and it definitely ate what you mentioned which is coming up in March so it's right around the corner def net zone which we're in it's been really robust spins it's been the top of the show every year and it gets bigger and the sessions are packed because people are learning developers new developers as well as Cisco engineers who were certified coming in getting new skills as the modern cloud hybrid environments are new skills is a technology shift yeah exactly and what we have in the definite zone are different ways that the engineers and developers can engage with that technology shift so we have demos around IOT and security and showing how you know to prevent threats from attacking the Industrial routers and things like that we have coding workshops from you know beginning intro to Python intro to get all the way up through advanced like kubernetes topics and things like that so people can really dive in with what they're looking for and this year we're really excited because we have the new definite certifications with those exams coming out right around the corner in February so a lot of people are here saying I'm ready to skill up for those exams I'm starting to dive into this topic well Susie we was on she's the chief of deaf net among other things and she said there's gonna be a definite 500 the first 500 certifications of deaf net are gonna be kind of like the Hall of Fame or you know the inaugural or founder certifications so can you explain what this it means it's not a definite certification badge it's a series of write different sir can you deeper in then yeah just like we have our you know existing network certifications which are so respected and loved around the world people get CCIE tattoos and things just like there's an associate and professional and expert level on the networking truck there's now a definite associate a definite professional and coming soon definite expert and then there's also specialist badges which help you add specific skills like data center automation IOT WebEx so it's a whole new set of certifications that are more focused on the software so there are about 80 80 % software skills 20 percent knowledge of networking and then how you really connect up and down the stock so these are new certifications not replacing anything all the same stuff they're new they're part of the same program they have the same rigor the same kind of tests they actually have ways to enter weave with the existing networking certifications because we want people to do both skill paths right to build this new IT team of the future and so it's a completely new set of exams the exams are gonna be available to take February 24th and you can start signing up now so with the definite 500 you know that's gonna be a special recognition for the first 500 people who get dead note certifications it'll be a lifetime achievement they'll always be in the definite 500 right and I've had people coming up and telling me you know I'm signed up for the first day I'm taking my exams on the first day I'm trying to get into them you and I only always want to be on the lift so I think we might be on them and what's really great is with the certifications we've heard from people in the zone that they've been coming and taking classes and learning these skills but they didn't have a specific way to map that to their career path to get rewarded at work you know to have that sort of progression and so with the certifications they really will have that and it's also really important for our partners and par is doing a lot of work with certifications and partners yeah definitely that would love to hear a little bit we've interviewed on the cube over the years some of the definite partners from a technology standpoint of course the the channels ecosystem hugely important to Cisco's business gives the update as to you know definite partnering as well as what will these certifications mean to both the technology and go to market partners yeah the wonderful thing about this is it really demonstrates Cisco's embracement of software and making sure that we're providing that common language for software developers and networkers to bring the two together and what we've found is that our partners are at different levels of maturity along that progression of program ability and this new definite specialization which is anchored in the individuals that are now certified at that partner allow them to demonstrate from a go-to-market standpoint from a recognition standpoint that as a practice they have these skills and look at the end of the day it's all about delivering what our customers need and our customers are asking us for significant help in automation digital transformation they're trying to drive new business outcomes and this this will provide that recognition on on who to partner with in the market it's so important I remember when Cisco helped a lot of the partner ecosystem build data center practices went from the silos and now embracing you've got the hardware the software we're talking multi cloud it's the practice that is needed today going forward to help customers with where they're going it really is and and another benefit that we're finding and talking to our partners is we're packaging this up and rolling it out is not only will it help them from a recognition standpoint from a practice standpoint and from a competitive differentiation standpoint but it'll also help them attract challenge I mean it's no secret there is a talent shortage right now if you talk to any CEO that's top of mind and how these partners are able to attract these new skills and attract smart people smart people like working on smart things right and so this has really been a big traction point for them as well it's also giving ways to really specifically train for new job roles so some of the ways that you can combine the new definite certifications with the network engineering certifications we've looked at it and said you know there's there's a role of Network automation developer that's a new role everyone we ask in one of our sessions who needs that person on their team so many customers partners raise their hands like we want the network Automation developer on our team and you can combine you know your CCNP Enterprise with a definite certification and build up the skills to be that Network automation developer certainly has been great buzz I got to get your guys thoughts because certainly it's for careers and you guys are betting on the the people and the people are betting on Cisco mm-hmm yes this is what's going on submit surety of Devin it almost it's like a pinch me moment for you guys because you continue to grow I got to ask you what are some of the cool things that you're showing here as you mature you still have the start here session which is intro to Python and other things pretty elementary and then there's more advanced things what are some of the new things that's going on yeah that you could share so some of the new things we've got going on and one of my favorites is the IOT insecurity demonstration there's a an industrial robot arm that's picking and placing things and you can see how it's connected to the network and then something goes wrong with that robot alarm and then you can actually show how you can use the software and security tools to see was there code trying to access you know something that that robot was it was using it's getting in the way of it working so you could detect threats and move forward on that we also have a whole automation journey that starts from modeling your network to testing to how you would deploy automation to a deep dive on telemetry and then ends with multi domain automation so really helping engineers like look at that whole progression that's been that's been really popular Park talked about the specialization which ones are more popular or entry-level which ones are people coming into getting certified first network engineering automation first or what's the yeah so we're so the program is going to roll out with three different levels one is a specialized level the second is an advanced level and then we'll look to that third level again they're anchored in the in the individual certs and so as we look for that entry level it's really all about automation right I mean some things you take for granted but you still need these new skills to be able to automate and scale and have repeatable scalable benefits from that this the second tier will be more cross-domain and that's where we're really thinking that an additional skill set is needed to deliver dashboard experience compliance experiences and then that next level again we'll anchor towards the expert level that's coming out but one thing I want to point out is in addition to just having the certified people on staff they also have to demonstrate that they have a practice around it so it's not just enough to say I've passed an exam as we work with them to roll out the practice and they earn the badge they're demonstrating that they have the full methodology in place so that it really there's a lot behind it that means we can't be in the 500 list then even if a 500 list I don't know that the cube would end up being specialized its advertising no seriously all fun it's all fun it's Cisco live in Europe is there a difference between European and USD seeing any differences in geographic talent you know in the first couple years we did it I think there was a bigger difference it felt like there were different topics that were very popular in the US slightly different in Europe last year and this year I feel like they have converged it's it's the same focus on DevOps automation security as a huge focus in both places and it also feels like the the interest and level of the people attending has also converged it's really similar congratulations been fun to watch the rise and success of Devon it continues to be strong how see in the hub here and the definite zone behind us pact sessions yes what's the biggest surprise for you guys in terms of things that you didn't expect or some of the success what's what's jumped out yeah I think you know one of the points that I want to make sure we also cover and it has been an added benefit we're hoping it would happen we just didn't realize it would happen this soon we're attracting new companies new partners so the specialization won't just be available for our traditional bars this is also available for our non resale and we are finding different companies accessing definite resources and learning these skills so that's been a really great benefit of Deb net overall definitely my favorite surprises are when I show up at the community events and I hear from someone I met last year what the what they went back and did and the change that they drove and they come in their company and I think we're seeing those across the board of people who start a grassroots movement take back some new ideas really create change and then they come back and we get to hear about that from them those are my favorite surprises and I tell you we've known for years how important the developer is but I think the timing on this has been perfect because it is no longer just oh the developer has some tools that they like in the corner the developer connected to the business and driving things forward exactly so perfect timing congratulations on this certification their thing that's been great is that our at Cisco itself we now have API is across the whole portfolio and up and down the stock so that's been a wonderful thing to see come together because it opens up possibilities for all these developers so Cisco's API first company we are building it guys everywhere we can and and that the community is is taking them and finding creative things to build it's been fun to watch you guys change Cisco but also impact customers has been great to watch far many thanks for coming up yeah games live coverage here in Barcelona for Cisco live 20/20 I'm John Ford Dave Dave Alon face to many men we right back with more after this short break [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] you live from Barcelona Spain it's the cube covering Cisco live 2020 brought to you by Cisco and its ecosystem partners hello and welcome back to the cubes live coverage here at Cisco live 20/20 and partial into Spain I'm John first evening men cube coverage we've got a lot of stuff going on with Cisco multi-cloud and cloud technologies of clarification of Cisco's happening in real time is happening right now cloud is here here to stay we got two great guests to unpack what's going on in cloud native and networking and applications as the modern infrastructure and software evolves we got eugene kim global product marketing and compute storage at cisco global part of marketing manager and fabio corey senior director cloud solutions marketing guys great comeback great thanks for coming back appreciate it thanks very much great to see a lot of guys so probably we've had multiple conversations and usually even out from the sales force given kind of the that the discussion and the motivation cloud is big it's here it's here to stay it's changing Cisco API first we hear and all the products it's changing everything what's the story now what's going on I would say you know the reason why we're so excited about the launch here in Barcelona it's because this time it's all about the application experience I mean the last two years we've been announcing some really exciting stuff in the cloud space right think about all the announcements with the AWS the Google's the Azure so the world but this time it really boils down to making sure that is incredibly hyper distributed world well there is an application explosion ultimately we will help for the right operations tools and infrastructure management tools to ensure that the right application experience will be guaranteed for the end customer and that's incredibly important because at the end what really really matters is that you will ensure the best possible digital experience to your customer otherwise ultimately nothing is gonna work and of course you're going to lose your brand and your customers one of the main stories that we're covering is the transformation of the industry also Cisco and one of the highlights to me was the opening keynote you had app dynamics first not networking normally it's like what's under the hood the routers and the gear no it was about the applications this is the story we're seeing it's kind of a quiet unveiling it's not yet a launch but it's evolving very quickly can you share what's going on behind this all this absolutely it's exactly along the lines of what I was saying a second ago in the end that the reason why we're driving the announcement if you want from the application experience side of the house is because without dynamics we already have a very very powerful application performance measurement tool which it's evolving extremely rapidly first of all after Amex can correlate not just the application performance to some technology kpi's but to true actual business KPIs so AB dynamics can give you for instance the real-time visibility of say a marketing funnel conversion rates transactions that you're having in your in your business operation now we're introducing an incredibly powerful new capability that takes the bar to a whole new level and that's the dynamics experience journey Maps what are those it's actually the ability of focusing not so much on front-ends and backends and databases performances but really focusing on what the user is seeing in front of his or her screen and so what really matters is capturing the journey that a given user of your application is is being and understanding whether the experience is the one that you want to deliver oh you have like a sudden drop of somewhere and you know why that is important because in the end we've been talking about is it a problem of the application performance user performance well it could be a badly designed page how do you know and so this is a very precious information is that were giving to application developers not just to the IT ops guys that is incredibly precious to get this in so you just brought up that journey so that's part of the news so just break down real quick one minute yeah what the news is yeah so we have three components the first one as you as you correctly pointed out is really introduction the application journey Maps right the experience journey Maps that's very very important the second is we are actually integrating after am it's with the inter-site action inter-site optimization manager the workload team is a workload promisor and so because there is a change of data between the two now you are in a position to immediately understand whether you have an application problem we have a workload problem or infrastructure problem which is ultimate what you really need to do as quickly as you can and thirdly we have introduced a new version of our hyper flex platform which is hyper-converged flat G flat for Cisco with a fully containerized version we tax free if you want as well there is a great platform for containerized application of parameter so you teen when I've been talking to customers last few years when they go through their transformational journey there's the modernization they need to do the patterns I've seen most successful is first you modernize the platform often HCI is you know and often for that it really simplifies the environment you know reduces the silos and has more of that operational model that looks closer to what the cloud experience is and then if I've got a good platform then I can modernize the applications on top of it but often those two have been a little bit disconnected it feels like the announcements now that they are coming together what are you seeing what are you hearing how is your solution set solving this issue yeah exactly I mean as we've been talking to our customers love them are going through different application modernisations and kubernetes and containers is extremely important to them and to build a container cloud on Prem is extremely one of their needs and so there's three distinctive requirements that they've kind of talked to us about a lot of it has to be able to it's got to be very simple very turnkey and a fully integrated ready to turn on the other one is something that's very agile right very DevOps friendly and the third being a very economic container cloud on Prem as far we mentioned high flex application platform takes our hyper-converged system and builds on top of it a integrated kubernetes platform to deliver a container as a service type capability and it provides a full stack fully supported element platform for our customers and the one of the best great aspects of is that's all managed from inside from the physical infrastructure to the hyper-converged layer to all the way to the container management so it's very exciting to have that full stack management and insight as well yeah it's great to you know John and I have been following this kubernetes wave you know since the early early days Fabio mentioned integrations with the Amazons and Google's the world because you know a few years ago you talked to customers and they're like oh well I'm just gonna build my own urbanity right back nobody ever said that is easy now just delivering at his service seems to be the way most people wanted so if I'm doing it on Amazon or Google they've got their manage service that I could do that or that they're through partners they're working with so explain what you're doing to make it simpler in the data center environment because I'm tram absolutely is a piece of that hybrid equation the customers need yes so essentially from the customer experience perspective as I mentioned it's very fairly turnkey right from the hyper flicks application platform we're taking our hyper grew software we're integrating a application virtualization layer on top of it Linux KVM based and then on top of that we're integrating the kubernetes stack on top as well and so in essence right it's a fully curated kubernetes stack right it has all the different elements from the networking from the storage elements and and providing that in a very turnkey way and as I mentioned the inner site management is really providing that simplicity that customers need for that management ok Fabio this the previous announcement you've made with the public clouds yeah this just ties into those hybrid environments that's exactly you know a few years ago people like oh is there gonna be a distribution that wins in kubernetes we don't think that's the answer but still I can't just move between kubernetes you know seamlessly yet but this is moving towards that direction so a lot of customers want to have a very simple implementation at the same time they want of course a multi cloud approach and I really care about you know marking the difference between you know multi-cloud hybrid cloud there's been a lot of confusion but if you think about it multi cloud is really rooted into the business need of harnessing innovation from whatever it comes from you know the different clouds PV different things and you know what they do today tomorrow it could even change so people want option maladie so they want a very simple implementation that's integrated with public cloud providers that simplifies their life in terms of networking security and application of workload management and we've been executing towards that goal to fundamentally simplify the operations of these pretty complex kind of hybrid environments I want you to nail that operations on ibrid that's where multi cloud comes in absolutely just a connection point absolutely you're not a shitty mice no isn't a shit so in order to fulfill your business like your I know business needs you then you have a hybrid problem and you want to really kind of have a consistent production rate environment between fins on Prem that you own and control versus things that you use and you want to control better now of course there are different school of thoughts but most of the customers who are speaking with really want to expand their governance and technology model right to the cloud as opposed to absorb in different ways of doing things from each and every clock I want to unpack a little bit of what you said earlier about the knowing where the problem is because a lot of times it's a point the finger at the other first and where's it's the application problem isn't a problem so I want to get into that but first I want to understand the hyper flex application platform Eugene if you could just share the main problem that you guys saw what did some of the pain points that customers had what problems does the AP solve yeah as I mentioned it's really the platform for our customers to modernize their applications on right and it addresses those things that they're looking for as far as the economics right really the ability to provide a full stack container experience without having to you know but you know bringing any third party hypervisor licenses as well as support cost so that's fully integrated there you have your integrated hyper-converged storage capability you have the cloud-based management and that's really developing you providing that developer DevOps simplicity from the data Julie that they're looking for internally as well as for their product production environments and then the other aspect is its simplicity to be able to manage all this right in the entire lifecycle management as well so it's the operational side of the whole yeah uncovers Papio on the application side where the problem is because this is where I'm a little bit skeptical you know normally rightfully so but I can see in a problem where it's like whose fault is it gasification is problem or the network I mean it runs into more serious workloads the banking app that's having trouble how do you know where it what the problem is and how do you solve that problem what what's going on for that specific issue absolutely and you know the name of the game here is breaking down this operational side right and I love what our app dynamics VP GM Danny winoker said you know it has this terminology beast DevOps which you know may sound like an interesting acrobatics but it's absolutely true the business has to be part of this operational kind of innovation because as you said you know developer edges you know drops their containers and their code to the IET ops team but you don't really know whether the problem a certain point is gonna be in the code or in how the application is actually deployed or maybe a server that doesn't have enough CPU so in the end it boils down to one very important thing you have to have visibility inside and take action and every layer of the stack I mean instrumentation absolutely there are players that only do it in their software overlay domain the problem is very often these kind of players assume that underneath links are fine and very often they're not so in the end this visibility inside inaction is the loop that everybody is going after these days to really get to the next if you want generational operation where you gotta have a constant feedback loop and making it more faster and faster because in the end you can only win in the marketplace right regardless of your IT ops if you're faster than your competitor well still still was questioning the GM of AppDynamics running observability and he's like no it's not to feature it's everywhere so he his comment was yeah but serve abilities don't really talk about it because it's big din do you agree with that absolutely it has to be at every layer of the stack and only if you have visibility inside an action through the entire stack from the software all the way to the infrastructure level that you can solve the problem otherwise the finger-pointing quote-unquote will continue and you will not be able to gain the speed that you need okay so the question on my mind I want to get both of you guys can weigh in on this is that you look at Cisco as a company you got a lot going on I mean a guy's huge customer base core routers - no applications there's a lot going on a lot of a lot of complexity you got IOT security Ramirez talked about that you got the WebEx rooms got totally popular it's kind of got a lot of glam to it having the WebEx kind of you know I guess what virtual presence was yeah telepresence kind of model and then you get cloud is there a mind share within the company around how cloud is baked into everything because you can't do IOT edge without having some sort of cloud operational things so there's stuff you're talking about is not just a division it's kind of gonna it's kind of threads everywhere across Cisco what's the what's the mind share right now within the Cisco teams and also customers around clarification well I would say it's it's a couple of dimension the first one is the cloud is one of the critical domains of this multi domain architecture that of course is the cornerstone of Cisco's technology strategy right if you think about it it's all about connecting users to applications wherever they are and not just the user the applications themselves like if you look at the latest stats from IDC 58% of workloads is heading to the public cloud and to the edge it's like the data center is literally exploding in many different directions so you have this highly distributed kind of fabric guess what sits in between all these applications and microservices is a secure network and that's exactly what we're executing upon now that's the first kind of consideration the second is if you look at the other silver line most of the Cisco technology innovation is also going a direction of absorbing cloud as a simplified way of managing all the components or the infrastructure you look at the IP flex ap is actually managed by inter site which is a SAS kind of component this journey started a long time ago with Cisco Meraki and then of course we have SAS properties like WebEx everything else is kind of absolutely migrants reporter we've been reporting eugen that from years ago we saw the movement where api's are starting to come in when you go back five years ago not a lot of the gear and stuff at Cisco had api's now you got api's building into all the new products that's right you see the software shift with you know you know intent-based networking to AppDynamics it's interesting it's you're seeing kind of this agile mindset this is some of you and I talk about all the time but agile now is the new model is it ready for customers I mean the normal Enterprise is still got the infrastructure and application it's separated okay how do I bring it together what are you guys seeing the customer base what's going on with with not that not the early adopters heavy-duty hardcore pioneers out there but you know the the general mainstream enterprise are they there yet have they had that moment of awakening yeah I mean I think they they are there because fundamentally it's all about that ensuring that application experience and you can only ensure that application experience right by having your application teams and your structure teams work together and that's what's exciting you mentioned the API is and what we've done there with AppDynamics integrating with inter-site workload optimizer as Fabio mentioned it's all about visibility inside action and what app dynamics is provides providing that business and end-user application performance experience visibility inner sites giving you know visibility on the underlining workload and the resources whether it's on Prem in your you know drive data center environment or in different type of cloud providers so you get that full stack visibility right from the application all the way down to the bottom and then inner side local optimizer is then also optimizing the resources to proactively ensure that application experience so before you know if we talk about someone at a checkout and they're about to have abandonment because the functions not working we're able to proactively prevent that and take a look at all that so you know in the end I think it's all about ensuring that application experience and what we're providing with app dynamics is for the application team is kind of that horizontal visibility of how that application is performing and at the same time if there's an issue the infrastructure team could see exactly within the workload topology where the issue is and insert' aeneas lee whether it be manual intervention or even automatically there's or a ops capability go ahead and provide that action so the action could be you know scaling out the VMS it's on-prem or looking at a new different type of ec2 template in the cloud that's what's very exciting about this it's really the application experience is now driving and optimizing infrastructure in real time and let me flip your question like do you even have a choice John when you think about in the next two years 50% more applications if you're a large enterprise you have 5 to 7,000 apps you have another to 3,000 applications just coming into into the the frame and then 50% of the existing ones that are gonna be refactor lifted and shifted or replace or retired by SAS application it's just like it's tsunami that's that's coming on you and oh by the way because of again the micro service is kind of affect the number of dependencies between all these applications is growing incredibly rapidly like last year we were eight average interdependencies for applications now we are 20 so imaging imaging what happens as as you are literally flooded with the way the scanner really you have to ensure that your application infrastructure fundamentally will get tied up as quickly as you can still and I have been toilet for at least five years now if not longer the networking has been the key kind of last changeover - clarification and I would agree with you guys I think I've asked the question because I wanted to get your perspective but think about it it's 13 years since the iPhone so mobile has shown people that a mobile app can change business but now if you look at the pressure the network's bringing the pressure on the network or the pressure for the network to be better than programmable is the rise of video and data I mean so you got mobile check now you've got video I mean more people doing video now than ever before videos of consumer oil as streaming you got data these two things absolutely forced yeah the customers to deal with it but what really tipped the the balance John is is actually the SAS effect is the cloud effect because as you know it's in IT sort of inflection points nothing is linear right so once you reach a certain critical mass of cloud apps and we're absolutely there already all of a sudden you're traffic pattern on your network changes dramatically so why in the world are you continuing kind of you know concentrating all of your traffic in your data center and then going to the internet you have to absolutely open the floodgates at the branch level as close to the users as possible and that implies a radical change I would even add to that and I think you guys are right on where you guys are going it may be hard to kind of tease out with all the complexity with Cisco but in the keynote the business model shifts come from SAS so you got all this technical stuff going on now you have this Asif ocation or cloud that's changes the business models so new entrants can come in and existing players can get better so I think that whole business model conversation yeah never was discussed at Cisco live before yeah in depth as well hey run your business connect your hubs campus move packets around that was applications in business model yeah but also the fact that there is increasing number of software capabilities and so fundamental you want to simplify the life of your customers through subscription models that help the customer by now using what they really need right at any given point in time all the way to having enterprise agreements I also think that's about delivering these application experiences for your business small different type experience that's really what's differentiating you from your different competitors right and so I think that's a different type of shift as well well you guys are good got some good angle on this cloud I love it I got to ask you the question what can we expect next from Cisco more progression along clarification what's next well I would say we've been incredibly consistent I believe in the last few years in executing on our cloud strategy which again is centered around helping customers really gluon this mix set of data centers and clouds to make it work as one write as much as possible and so what we really deliver is networking security and application of performance management and we're integrating there's more and more on the two sides of the equation right the the designer side and the powerful outside and more more integrating in between all of these layers again to fundamentally give you this operational capability to get faster and faster we'll continue doing so and you set up before we came on camera that you were talking to the sales teams what are they what's their vibe with the sales team they get excited by this what's that oh yeah feedback oh yeah absolutely from the inner side were claw optimizer and they have dynamics that's very exciting for them especially the conversations they're having with their customers really from that application experience and proactively insuring it and on the hyper flex application platform side this is extremely exciting with providing a container cloud to our customers and you know what's coming down is more and more capabilities for our customers to modernize their applications on hyper flex you guys are riding some pretty big waves here at Cisco I get a cloud way to get the IOT Security wave it's pretty exciting pretty big stuff thanks for coming in thanks for sharing the insights Fabio I appreciate it thank you for having us your coverage here in Barcelona I'm John Force dude Minutemen be back with more coverage fourth day of four days of cube coverage we right back after this short break [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] why Trump Barcelona Spain it's the cube covering Cisco live 2020 rot to you by Cisco and its ecosystem partners welcome back to Barcelona everybody we're here at Cisco live and you're watching the cube the leader in live tech coverage we got to the events and extract the signal from the noise this is day one really we started a zero yesterday Eric Hertzog is here he's the CMO and vice president of storage channels probably been on the cube more than [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] live from Barcelona Spain it's the cube covering Cisco live 2020 rot to you by Cisco and its ecosystem partners welcome back everyone's two cubes live coverage day four of four days of wall-to-wall action here in Barcelona Spain Francisco live 2020 I'm John Ferrier with mykos Dave Volante with a very special guest here to wrap up Cisco live the president of Europe Middle East Africa and Russia Francisco Wendy Mars cube alumni great to see you thanks for coming on to kind of put a bookend to the show here thanks for joining us right there it's absolutely great to be here thank you so what a transformation as Cisco's business model of continues to evolve we've been saying brick by brick we still think is a big move coming I think there's more action I can sense the walls talking to us like let's just go live in the US and more technical announcements in the next 24 months you can see you can see where it's going it's cloud its apps yeah its policy based program ability it's really a whole nother business model shift for you and your customers the technology shift and the business model shift so I want to get your perspective of this year opening key no you let it off talking about the philosophy of the business model but also the first presenter was not a networking guy it was an application person yeah app dynamics yep this is a shift what's going on with Cisco what's happening what's the story well you know if you look for all of the work that we're doing is but is really driven by what we see from requirements from our customers the change that's happening in the market and it is all around you know if you think digital transformation is the driver organizations now are incredibly interested in how do they capture that opportunity how do they use technology to help them but you know if you look at it really there's the three items that are so important it's the business model evolution it's actually the business operations for for organisations plus their people there are people in the communities within that those three things working together and if you look at it with you know it's so exciting with application dynamics there because if you look for us within Cisco that linkage of the application layer through into the infrastructure into the network and bringing that linkage together is the most powerful thing because that's the insight and the value our customers are looking for you know we've been talking about the in the innovation sandwich you know you got you know date in the middle and you got technology and applications underneath that's kind of what's going on here but you I'm glad you brought up the year the part about business model business operations and people in communities because during your keno you had a slide that laid out three kind of pillars yes people in communities business model and business operations there was no 800 series in there there was no product discussions this is fundamentally the big shift that business models are changing I tweeted provocatively the killer app and digital the business model because you think about it the applications are the business and what's running under the covers is the technology but it's all shifting and changing so every single vertical every single business is impacted by this it's not like a certain secular thing in the industry this is a real change can you describe how those three things are operating with that constitute think if you look from you know so thinking through those three areas if you look at the actual business model itself our business models as organizations are fundamentally changing and they're changing towards as consumers we are all much more specific about what we want we have incredible choice in the market we are more informed than ever before but also we are interested in the values of the organizations that were getting the capability from as well as the products and the services that naturally we're looking to gain so if you look in that business model itself this is about you know organizations making sure they stay ahead from a competitive standpoint about the innovation of portfolio that they're able to bring but also that they have a strong strong focus around the experience that their customer gains from an application a touch standpoint that all comes through those different channels which is at the end of the day the application then if you look as to how do you deliver that capability through the systems the tools and the processes as we all evolve our businesses you have to change the dynamic within your organization to cope with that and then of course in driving any transformation the critical success factor is your people and your culture you need your teams with you the way teams operate now is incredibly different it's no longer command and control its agile capability coming together you need that to deliver on any transformation never never mind let it be smooth you know in the execution there so it's all three together what I like about that model and I have to say we this is you know ten years to do in the cube you you see that marketing in the vendor community often leads what actually happens not surprising as we entered the last decade it was a lot of talk about cloud well it kind of was a good predictor we heard a lot about digital transformations a lot of people roll their eyes and think it's a buzzword but we really are I feel like an exiting this cloud era into the digital era it feels real and there are companies that you know get it and are leaning in there are others that maybe you're complacent I'm wondering what you're seeing in in Europe just in terms of everybody talks digital yeah be CEO wants to get it right but there is complacency there when it's a services say well I'm doing pretty well not on my watch others say hey we want to be the disruptors and not get disrupted what are you seeing in the region in terms of that sentiment I would say across the region you know there will always be verticals and industries that are slightly more advanced than others but I would say that then the bulk of conversations that I'm engaged in independence of the industry or the country in which we're having that conversation in there is a acceptance of transfer digital transformation is here it is affecting my business i if I don't disrupt I myself will be disrupted and be challenged help me so I you know I'm not disputing the end state I need guidance and support to drive the transition and a risk mythic mitigated manner and they're looking for help in that and there's actually pressure in the boardroom now around a what are we doing within within organizations within that enterprise the service right of the public said to any type of style of company there's that pressure point in the boardroom of come on we need to move it speed now the other thing about your model is technology plays a role in contribute it's not the be-all end-all but plays a role in each of those the business model of business operations and developing and nurturing communities can you add more specifics what role do you see technology in terms of advancing those three spheres so I think you know if you look at it technology is fundamental to all of those spheres in regard to the innovation the differentiation technology can bring then the key challenges one of being able to reply us in a manner where you can really see differentiation of value within the business so in then the customers organization otherwise it's just technology for the sake of technology so we see very much a movement now to this conversation of talk about the use case the use cases the way by which that innovation can be used to deliver the value to the organization and also different ways by which a company will work look at the collaboration capability that we announced earlier this week of helping to bring to life that agility look at the app D discussion of helping to link the layer of the application into the infrastructure the network's to get to root cause identification quickly and to understand where you may have a problem before you thought it actually arises and causes downtime many many ways I think the agility message has always been a technical conversation a gel methodology technology software development no problem check that's ten years ago but business agility mmm it's moving from a buzzword to reality exactly that's what you're kind of getting in here and teams how teams operate how they work you know and being able to be quick efficient stand up stand down and operate in that way you know we were kind of thinking out loud on the cube and just riffing with Fabio gory on your team on Cisco's team about clarification with Eugene Kim around just just kind of real-time what was interesting is we're like okay it's been 13 years since the iPhone and so 13 years of mobile in your territory in Europe Middle East Africa mobilities been around before the iPhone so with in more advanced data privacy much more advanced in your region so you got you out you have a region that's pretty much I think the tell signs for what's going on in North America and around the world and so you think about that you say okay how is value created how the economics changing this is really the conversation about the business model is okay if the value activities are shifting and be more agile and the economics are changing with sass if someone's not on this bandwagon it's not an in-state discussion where it's done deal yeah it's but I think also there were some other conversation which which are very prevalent here is in in the region so around trust around privacy law understanding compliance you look at data where data resides portability of that data GDP are came from Europe you know and as ban is pushed out and those conversations will continue as we go over time and if I also look at you know the dialogue that you saw so you know within World Economic Forum around sustainability that is becoming a key discussion now within government here in Spain you know from a climate standpoint and many other areas as well Dave and I've been riffing around this whole where the innovation is coming from it's coming from Europe region not so much the u.s. I mean us discuss some crazy innovations but look at blockchain us is like don't touch it pretty progressive outside United States little bit dangerous to but that's where innovation is coming from and this is really the key that we're focused on I want to get your thoughts on how do you see it going next level the next level next-gen business model what's your what's your vision so I think there'll be lots of things if we look at things like with the introduction of artificial intelligence robotics capability 5g of course you know on the horizon we have Mobile World Congress here in Barcelona in a few weeks time and if you talked about with the iPhone the smartphone of course when 4G was introduced no one knew what the use case would that would be it was the smartphone which wasn't around at that time so with 5g in the capability there that will bring again yet more change to the business model for different organizations and the capability and what we can bring to market when we think about AI privacy data ownership becomes more important some of the things you were talking about before it's interesting what you're saying John and when the the GDP are set the standard and and you see in the u.s. there are stovepipes for that standard California is going to do one every state is going to have a different center that's going to slow things down that's going to slow down progress do you see sort of an extension of a GDP are like framework of being adopted across the region and that potentially you know accelerating some of these you know sticky issues and public policy issues that can actually move the market forward I think I think the will because I think there'll be more and more you know if you look at there's this terminology of data is the new oil what do you do with data how do you actually get value from that data and make intelligent business decisions around that so you know that's critical but yet if you look for all of ours we are extremely passionate about you know where is our data used again back to trust and privacy you need compliance you need regulation you know I think this is just the beginning of how we will see that evolve you know when do I get your thoughts does Dave and I have been riffing for 10 years around the death of storage long live storage and but data needs to be stored somewhere networking is the same kind of conversation just doesn't go away in fact there's more pressure now forget the smartphone that was 13 years ago before that mobility data and video now super important driver that's putting more pressure on you guys and so hey we're networking so it's kind of like Moore's law it's like more networking more networking so video and data are now big your thoughts on video and data video but if you look at the Internet of the future you know what so if you look for all of us now we are also demanding as individuals around capability and access to that and inter vetted the future the next phase we want even more so there'll be more and more - you know requirement for speed availability that reliability of service the way by which we engage and we communicate there's some fundamentals there so continuing to to grow which is which is so so exciting for us so you talk about digital transformation that's obviously in the mind of c-level executives I got to believe security is up there as a topic what other what's the conversation like in the corner office when you go visit your customers so I think that there's a huge excitement around the opportunity realizing the value of the of the opportunity you know if you look at top of mind conversations are around security around making sure that you can make tank maintain that fantastic customer experience because if you don't the custom will go elsewhere how do you do that how do you enrich at all times and also looking at markets adjacencies you know as you go in and you talk at senior levels within within organizations independent of the industry in which they're in there are a huge amount of commonalities that we see across those of consistent problems by which organizations are trying to solve and actually one of the big questions is what's the pace of change that I should operate at and when is it too fast and when is what am I too slow and trying to balance that is exciting but also a challenge for companies so you feel like sentiment is still strong even though we're 10 years into this this bull market you know you got Briggs it you get you know China tensions with the US u.s. elections but but generally you see Tennessee sentiment still pretty strong and demand so I would say that the the excitement around technology the opportunity that is there around technology in its broadest sense is greater than ever before and I think it's on all of us to be able to help organizations to understand how they can consume I see value from us but it's you know it's fantastic science it tastes trying to get some economic indicators but really the real thing I'm trying to get you is Minh set of the CEO the corner office right now is it is it we're gonna we're gonna grow short-term by cutting or do we do are we gonna be aggressive and go after this incremental opportunity and it's probably both you're seeing a lot of automation yeah and I think if you look fundamentally for organizations it's it's that the three things helped me to make money how me to save money keep me out of trouble you know so those are the pivots they all operate with and you know depending on where an organization is in its journey whether a start-up there you know in in the in the mid or the more mature and some of the different dynamics and the markets in which they operate in as well there's all different variables you know so it's it's it's mix Wendy thanks so much for spending the time to come on the cube really appreciate great keynote folks watching if you haven't seen the keynote opening sections that's a good section the business model I think it's really right on I think that's going to be a conversation it's going to continue thanks for sharing that before we look before we leave I want to just ask you a question around what you what's going on for you here at Barcelona as the show winds down you had all your activities take us in the day of the life of what you do customer meetings what were some of those conversations take us inside inside what what goes on for you here well I'd say it's been an amazing it's been an amazing few days so it's a combination of customer conversations around some of the themes we just talked about conversations with partners and there's investor companies that we invest in a Cisco that I've been spending some time with and also you know spending time with the teams as well the DEF net zone you know is amazing we have this afternoon the closing session where we've got a fantastic external guest who's coming in it's going to be really exciting as well and then of course the party tonight and we'll be announcing the next location which I'm not gonna reveal now later on today we kind of figured it out already because that's our job and there's the break news but we're not gonna break it for you you can have that hey thank you so much for coming on really appreciate Wendy Martin expecting the Europe Middle East Africa and Russia for Cisco she's got our hand on the pulse and the future is the business model that's what's going on fundamental radical change across the board in all areas this the cue bringing you all the action here in Barcelona thanks for watching [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music]

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Naveen Chhabra, Forrester | Acronis Global Cyber Summit 2019


 

>> Announcer: From Miami Beach, Florida, it's theCUBE. Covering Acronis Global Cyber Summit 2019. Brought to you by Acronis. >> Hello everyone, welcome back to theCUBE's coverage here in Miami Beach, Florida at the Fontainebleau Hotel for the Acronis Global Cyber Summit 2019, where cyber protection is becoming an emerging trend. And we see these once in a while, when you have these big waves, you know, some unique trends. Observability and cloud computing, automation and cloud computing came out of nowhere from these white spaces. Now you're seeing the confluence of data protection and cyber security coming together to the platform. That's what they're talking about here. And my next guest, to break it all down, is an analyst from Forrester Research, Naveen Chhabra. Thanks for joining us today. >> Thank you for having me here. >> So Miami Beach, not a bad venue is it? >> Oh yeah, absolutely. (laughing) >> Get a dip in the ocean there, the water's warm. I got to ask you this, break down this market. Acronis is on here earlier. They've got a story to tell, and their story is not something that's obvious. It's kind of a new category, I guess, emerging, not really a traditional category from a research standpoint. But cyber protection by combining traditional thinking about data protection and cyber security software, bringing them together into one thinking, wholistic data model, with a platform that can enable services. I mean, this is a classic platform. This is what these guys have. What's your take on the industry? Is the industry ready for this? Is this a real trend? >> The industry certainly needs the technology, and I'll give you some examples as to why. So if you think upon the ransomware attacks that have happened in the past, the ransomware attacks would cripple any organization, right? And the best defense that an organization has to recover from, backups. Now, what that means is, okay, I can certainly recover from a backup which was taken last hour, last yesterday or a few days back, a few weeks back. But the most important question is how do I find out that the last copy or the last snapshot is a clean, uninfected copy? Because that's important, right? So if you recover from an infected copy, you're going to be hit again. And you don't want that, right? So, the million dollar question there is how do I get back to the copy which is clean and uninfected? Right? And you cannot do that traditionally the way organizations have been structured. You have infrastructure and operations guys, those who are responsible for operations, you know, keeping copies in their place, wherever required, and then you have the second group, which is security and risk, which is responsible for identifying all things security, right? But, ransomware is one thing in the industry which is pulling these two teams together. But the organizations are not ready yet. In one of the surveys that I did, I asked the respondents, "Do you have these two teams working together "to solve this problem?" And the answer was abysmally low. You know, no they don't work with each other. >> You point at a great point. I think one of the things you highlight there that I think is really critical is backup and recovery was because of some operational disruption. >> Naveen: Yes. >> Outage, flood, so rollback. The disruption wasn't a hack, so to that point, all those mechanisms around, generations of backup and recovery didn't actually take into account security. >> Exactly. >> Meaning the malware or the infection, the disruption is coming from a secure breach, not some electrical outage or some sort of other disruption. And they used to call that non-disruptive operations. I remember all the stories when we just talked about that. >> Right. >> Now it's not that anymore. The disruption is coming from security, so how do you bake security in from day one? That's the million dollar question that I always hear. What's your answer to that? What's the industry doing to get security baked in? What are some of the mechanisms you've seen successful for a large enterprise to adopt a plan that way? >> So I, specifically from a technology standpoint, I see very little efforts. The technology vendors are doing their own efforts, but you know, my guidance to clients is to be proactive in terms of your using the right storage for that matter. Let's say, if you have a WORM storage which can not be encrypted. Written once, cannot be changed, right? Use that model which will ensure that whatever you backed up yesterday, one, the backup is not infected, right? Or even from your core business application standpoint, you know, you want to schedule the data to be kept at a particular point in time to that WORM storage, for example, right? I don't see much of an effort from the organizations because, again, inner security is a domain which is handled by security, backup has not looked at using WORM as a potential storage target. >> WORM being "Write Once Read Many" for the folks-- >> Yes. >> at home tracking this. >> Right, and not that they do not know the technology. They know the technology. It's also about thinking out of the box and applying what's available to another-- >> To a known problem, right? >> Yes. >> And ransomware is so bad, it's such a hard problem to solve. I've heard (mumbles) has been in solution, WORM's a good one. That's the first time I heard that. That's awesome. It makes sense. >> Absolutely. >> But how do you deploy that to scale throughout the enterprise where you had these traditional work stream workflows that-- >> That becomes a problem. >> A people problem. You've been doin' a lot of work around the people equation. People process technology, everyone says it's digital transformation. But the people equation is a hard nut to crack. What's your take on the people situation? >> It certainly is a hard nut to crack because security would not trust more infrastructure in place that our guys would be doing. They've been told to operate in that model and now comes a situation, ransomware situation, where they're asked to trust each other and work with each other. Boy, that's not happening, is it? (chuckles) >> Yeah, they hate each other before, now they have to like each other. I mean, that's been a 20 year, 10 year, 5 year you've seen it evolve over time. Dev Ops is certainly with the cloud enforced a lot of that. That's kind of what brought people together under the Dev Ops infrastructure's code. But we're talkin' about application development that's growing like crazy. (mumbles) C.s want to build in-house stacks and communicate via A.P.I.s and, or some data-sharing with vendors. So this idea of a lot of this there's a restructuring that's going on at least from a architectural, technically, and staffing. What's some of the best practices that you've seen? What is some of the customer environments out there that you can talk to to show and point at a success story? >> I think some of the examples I've seen organizationally addressing this problem, wholistically, is to start from the top. I came out with this report a couple of years back titled Ransomware is a Business Continuity Issue. So don't approach it with a technology solution. Eventually, you will end up in adopting that same technology but I didn't define why do you need to use that technology so that it ties up your business requirements. So start from identifying that as a business risk which I see very little organizations do that today. Cyber risks are not identified as vulnerable as important a risk as they should be. So start off from that and trickle down into the next sub-steps that you must be taking, going eventually to the same technology. >> You know, one of the things I want to get your thoughts on is that obviously the digital threats are the industrialization of automating attacks. You're seeing Zero-day, you're seeing all this malware out there. You got surface errors with I.O.T.s increasing. So, the threats are coming. They're not going away. In fact, they're going to be increasing over time. Maybe get, you might not see it like D-DOS kind of been distracted away. But now the complexity is a huge issue because the costs will kick off of the complexity, this is something that Acronis is talking about and this is what I want to get your thoughts on. Complexity is one of those things that if you don't solve it and you look the other way, it gets more expensive to solve over time. So as complexity piles up, it's like climate change or cleaning up the Boston harbor. The longer you wait the more expensive it's going to be. >> Exactly. >> So that's startin' be be realized in some people's minds. They call it re-platforming, digital transmission, there's just buzz words for that. But I think this is a reality that people like, "Oh, I got to get... "I got to take care of business." I got I.O.T., I got complete industrial I.O.T., N.I.O.C. I got all those data centers movin' to the cloud. I got to clean up the complexity problem. What's the answer? How do you, What's the research tell you? >> Unfortunately, there's no easy answer because all the tools, technologies the organizations are using, they're using it for a purpose. So silos is a challenge, increasing silos is a challenge. So, I would highly recommend organizations start to think about reducing the silos, not be reducing the tools, but by potentially looking at cross-liberating by integrating, right? And one of the examples here is very important around recovery from ransomware attacks. So, going back to the point that, "Okay, how do you identify where is the right, "clean copy of the backup?" So these two teams would have to work together. Now the teams would work right out of their heads. They got to depend on technology, right? So that's where the requirement of the tools, themselves, working with each other, security to identifying, "Okay, when to do the forensics tracing "you know where the ransomware part "would identify when did the ransomware get in? "When did the malware get in? "Which systems did it infect?" And then, the backup tools correspondingly acting on those backup instances which have been identified as clean and uninfected. Easier said than done, but that's a part forward. >> And the other thing to make that more complex is that you said business continuity before, that's a people issue, as well. Not just technical process. >> Absolutely. >> Okay, so the two has to have a plan. Like, "What's the plan?" Do they actually huddle and do dry runs? Do they have fire drills? I mean, these are the things that most cyber groups do. They tend to have, you know, very structured approaches to either incidents, response,... So as these worlds come together, what does your research tell you around (chuckles) the questions of working together, proactively, show you? >> Interestingly, enough. I, a couple of years back, I did a survey asking those organizations who have been hit by ransomware attack and have lost data. I asked them, "How many of you have these two teams "working together?" Apparently, you know, some thirty-odd percent responded and said, "Yes, we have these two teams working together." But among, you know, asking final questions, qualifying questions about, "Yes, these two teams "work together," but do they effectively and eventually get to where they should be. Like, have a common plan, right? I think three, four, five percent of the respondents would say, "Yes, we do have a common operating, "understood plan "between the two teams." But largely, all I can say almost all organizations do not have that plan, unfortunately. >> You're, I think, one of the first ransomware experts I've had on theCUBE that's done a lot of research in the area, directly. So I got to ask you on ransomware, first of all it's really bad news and it comes from multiple actors. People lookin' for cash and also state-sponsored, which I believe is goin' on a lot, but no one's reporting on it, but, you know, still that's not proofed yet, but I still get a feeling it's done. On ransomware, do you have any data or insights around if the people clean up their act and get fixed, because I see a lot of ransomware coming back to the same places where they hit once, solve it, pay some bit-coin or whatever their extortion currency is, and then they get hit again. And hit again. Because (clap) there's cash there. Do you see that as a trend? What's the data? Is there any anecdotal insight or are people gettin' hit twice? Three times? >> There are incidents, and I was speaking on, you know, on a panel like half an hour back, and I gave this example. There was a hotel chain in central Europe which was attacked. And the key management system, like if you're one of the guests of that you would not be able to get in, into our rooms. And while they paid a ransom for to release that key management application, they didn't secure that infrastructure and applications further, which was required. And three months later, they were attacked once again. So such incidents are happening. And that's where, you know, guidance from Forrester where we have published a paper about when to consider to pay ransom. Because, you would not be sure that you get the keys. You get the keys for all the data? You don't get any traces of malware left behind or a new malware coming in. You never know, right? >> Of course, yes. >> While this is an untrusted world, but you got to trust if you're paying. (chuckles) >> Yeah, well I think I would bet that the criminals would come back for, you know, new shoes, new coat, new car... They need new things. They need cash (clap), they're going to come back to the bank. >> Absolutely! And they're coming back to basic prey. >> Naveen, thanks for comin' on. I want to get your thoughts on the industry as we wrap up this segment on the trends around cyber protection, data protection, platform. You know, really we're living in a cyber data-driven world. And data is a key part of it. What's the most important trend or story that you think needs to be told or is being told today, in terms of customers to pay attention to? What's, is it ransomware? What's, in your mind, are the top three things that are the most important stories that must be covered or need to be covered, or aren't covered? >> So I think it's not just my story, it's about the state of affairs at an industrial level, globally. I was referring to the World Economic Forum where all the global risks that economies face. It could be famine. It could be a country going bankrupt, right? It could be any other risk that the industry faces. We have seen that, to that starting the World Economic Forum did, in the last 10 years, cyber risk has started to appear on the list of top four, top five risks for the last three years. >> In the world? >> Globally. >> Global issues? >> Global issues, yes. And one of our research also tells us that the number of ransomware incidents have grown 500% in the preceding last 12 months. And the impact, intensity, and frequency of a ransomware attack is simply great. Many organizations are actually shutting down operations. Medical practice in mid-west, called upon the practice and said, "Oh, they are closing operations?" And in fact, it's in public domain. "We're closing operations, you can come back to us "for whatever data we currently have on you." But, I mean I think that from a regulation standpoint, people (mumbles) so that you have to keep control of the data and also be able to provide. But guess what? In this case, the medical practice doesn't have data. If you were their client, if you were a patient they don't have any data on you. Guess what? If it was there for years, you've lost years of your medical data. >> So global issues, ransomware's real and cyber attacks are happening at high frequency. >> Absolutely. >> Naveen, thanks for comin' on. Naveen Chhabra, senior analyst at Forrester Research here inside theCUBE. We are at the Acronis Global Cyber Summit 2019. I'm John Furrier. Back with more coverage for two days here, in Miami Beach, after this short break. Stay with us. (techno music)

Published Date : Oct 14 2019

SUMMARY :

Brought to you by Acronis. here in Miami Beach, Florida at the Fontainebleau Hotel I got to ask you this, break down this market. how do I find out that the last copy I think one of the things you highlight there generations of backup and recovery I remember all the stories when we just talked about that. What's the industry doing to get security baked in? I don't see much of an effort from the organizations They know the technology. That's the first time I heard that. But the people equation is a hard nut to crack. It certainly is a hard nut to crack What's some of the best practices that you've seen? into the next sub-steps that you must be taking, You know, one of the things I want to get your thoughts on I got all those data centers movin' to the cloud. And one of the examples here is very important And the other thing to make that more complex They tend to have, you know, very structured approaches "How many of you have these two teams So I got to ask you on ransomware, And the key management system, While this is an untrusted world, but you got to trust would come back for, you know, new shoes, And they're coming back to basic prey. that are the most important stories that must be covered It could be any other risk that the industry faces. people (mumbles) so that you have to So global issues, ransomware's real and cyber attacks We are at the Acronis Global Cyber Summit 2019.

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Jon Bove, Fortinet | Fortinet Accelerate 2019


 

>> Narrator: Live from Orlando, Florida. It's theCUBE... covering Accelerate '19. (electronic music) Brought to you by Fortinet. >> Welcome back to theCUBE. We are at Fortinet Accelerate 2019 in Orlando, Florida. I'm Lisa Martin with Peter Burris. We've been here all day talking with Fortinet executives, with partners, really understanding the evolution of cybersecurity and how they are helping customers to combat those challenges to be successful. We're pleased to welcome back to theCUBE alumni John Bove, the VP of North America's channel for Fortinet. John welcome back to the program. >> Thanks for having me, great to see you both again. >> Likewise, so, so much going on today, some news coming out. The keynote this morning started with a lot of electricity around Fortinet's industry leadership, product leadership, there was a lot of growth numbers shared >> John: Yup >> There's also a lot of people here about close to four thousand. >> John: Close to four thousand people, yup. >> And you saying that a good percentage of that is partners, forty countries represented. What are some of the things from your perspective, that you've observed today, in terms of the reaction from the channel to all of this news coming out. >> Yeah so first off, the heritage of this event really was a partner conference going back to its infancy and you know as Fortinet continues to grow and our customer profile continues to you know, move up market, we've now invited customers. So it's really great the synergy that we have. We've got a number of partners with their customers coming to meetings and meeting with executives, and so it's just really fantastic. You know relative to the announcements about the partner program, we've seen really positive feedback. I think the program was introduced about a decade ago and it really was time for a refresh, and so, what we've done is, we want to bring a program to our partner community that, allows them to engage with us in how they see fit, and then we want to build the go to market that's a little bit more in tune with the market that exists here, as we're moving into the year 2020 and beyond. So we're really assimilating a reseller, MMSP and Cloud as types of partner go to markets, and organizing that all underneath the Fortinet partner program umbrella. We'll also be introducing a consultancy track because we want to insure that the assets within the network security expert program are available to those consultants that are working with customers on their journey to the Cloud, for instance, or through this digital transformation. And then finally we're introducing what we're calling a competency focus. So as Fortinet continues to grow as a company there's a number of competencies that we feel if we enable partners appropriately they're going to be able to benefit from. They're going to build a stronger business around the Fortinet Security Fabric. So, we're going to focus on SD-WAN, we're going to focus on Fabric, we're going to focus on Data Center, operational technologies and then S.A.C., because we do think, you know, S.A.C. operations, is an area, that cybersecurity and the number of tool sets are introduced, it's an area that we need to grow into as a company as well. >> Lots going on. >> Lot's going on, yes. >> So as you consider some of the challenges that your partners face, we talked a little bit about this with Patrice, partners, throughout the industry are hurting as they try to transition from a more traditional hardware to whatever's going to be the steady state, >> John: That's right >> with the Cloud and the Edge having such an impact. Education is crucial. You not just get your customers educated about how cybersecurity works, but your partners need to be increasingly educated so they can find those opportunities, niches, stay in business, help you engage, how's that playing out? >> My number one initiative as the channel leader is to drive partner competency and preference. And so, going back to competency, if we can build partner competencies, they're going to build a healthier, more margin rich business around the Security Fabric, which then, selfishly, is going to lead them to delivering more preference around Fortinet. But there's no doubt, it's a changing dynamics. Business models are changing on the fly. We're seeing evolution of VAR to MSP, and MSP to MSSP, and we are laser focused on capitalizing that. Our FortiSIEM technology for instance is, I really view as a Beachhead technology for us to go capitalize that MSP market in the mid-market. I think that the evolution of consumption to more of a consumption model away from a transactional acquisition, also lends itself to new and innovative programs that need to be delivered. In fact with our North American distributors, in the past six months, we've introduced hardware as a service, to reduce, you know, to position things as an operational expense, which may be more in tune with how customers are purchasing today, and we've introduced FortiSIEM for MSSP. The evolution of VAR to a service provider can be very capital intensive, and so one of the things that we've done with our hardware as a service and FortiSIEM for MSSP, we've really tried to reduce the cost of the entry point, and drive more day one margin opportunity for those partners. >> Let me build on that if I may Lisa, so Ken and Mike have done a pretty phenomenal job of steering Fortinet into the future and anticipating some of the big changes that have occurred. You guys have therefore pretty decent visibility into how things are going to play out, and are now large enough that your actually participating in making the future that >> Right >> Everybody else is thinking about. When you introduce a product, I mean, it takes a period of time for your partners to get educated, to up-skill, to really set themselves up to succeed in this dynamic world. Are you introducing educational regimens, competency tests, providing advice and council about the new competencies they're going to need, in anticipation to some of these, some of the roadmap of the, to the future that you see? >> Yeah, so two things I'll touch on there is you know, the NSC program has been wildly successful program for ... >> Peter: No what does NSE stand for? >> Network Security Expert so it's a training course where for a partner and you've got new team members coming on board, the NSE113 really enables them of how to position, you know, Fortinet, and what the challenges are in a network in a cybersecurity environment today. With the elements four through eight being more technical. We've seen over 200,000 certifications being adopted globally, so, I think, part of the visionary capabilities that Michael and Ken have, is they've incorporated the education piece of it, and so carrying that along, and so as we do introduce new products, it's built into the NSE modules. I'll point to one of the most successful things we did in 2018 was called Fast Tracks, and so we've basically taken the NSE content and put it into consumable two hour, hands on, technical labs for our partners and customers. We had a goal in 2018 to hit about a thousand people going through the Fast Track program, we hit over eight thousand people. So, we know that there is a thirst for knowledge out there and the company's done a really good job, through the NSE program, the Network Security Expert Program, through out Network Security Academy Program, and through our Fast Tracks to drive that necessary enablement. >> Peter: That's very exciting. >> Yeah I know absolutely, I mean, it's a fantastic time to be at Fortinet, its a fantastic time to be a Fortinet partner, and I think with the announcements that we made today, we're really trying to set our partners up for success, and help them build a all encompassing business around the Security Fabric. It's a very noisy industry out there. There's a lot of point based solutions that, that lack the integration and really you need an integrated set of solutions in this, you know, expanding digital footprint that customers are faced with. >> So when we talk about education and I'm glad that you guys brought that up, that was a big topic, it was a pillar that Ken talked about, that Patrice talked about as well, it was one of the core pillars that was talked about at the World Economic Forum that was just a couple of months ago. So as we talk about education and educating your partners, I'd like to kind of flip that and ask how are your partners educating you on, these are the trends and concerns and the issues that we're seeing in the market today, to help influence the direction of Fortinet's technology? >> Yup, you know it's funny that you say that, I've been in partner meetings all day today, and it's great I get to spend, I don't think I've ever been this popular and definitely not in high school or college, but in spending time with partners and understanding their challenges it's good to see that our focus on the competency and preference and providing consumption modeling, fits to exactly the challenges that they're faced with, because VARS will tell you that the transition from being a reseller to an MSP can be very, very expensive. And so, with FortiSIEM for MSSP and the as of service offerings, we're reducing that. And so, there are , they're resonating to that. But the other thing is, for the mid-market customer, the Security Fabric alleviates the need for the Cyber skills gap, right? We can't hire fast enough, and so, by depending upon the broad integrated and automated posture that this Fortinet Security Fabric allows, it really allows partners and customers to overcome some of the challenges, just from a head count standpoint. And I think that the NSE program also does a very good job of filling that gap as well. >> So the partner used to mean, these are the, for that group of customers, who our direct sales organization can't make money on, we will give them to partners, or the very, very large, for a very, very large company that's owned by Accenture or owned by Dimension Data, or something like that, >> Yup >> We'll work with them and deliver it. And that kind of middle was kind of lost. But even today, that Loewen, that idea of segmenting purely on the basis of how big they are, is problematic because there's a lot of small companies happening because of this digital transformation they're going to very rapidly grow into some very, very big footprints. >> Absolutely >> So how is that line between what Fortinet does, what the partner does, what the customer does, to achieve these outcomes, starting to shift? >> We're going to be introducing an ecosystem based approach. It's called Partner to Partner Connect, and it is to actually do that very thing. For those partners that may be in the mid-market, that need those expertise, we're going to allow partners to create almost a marketplace of service offerings so they can fill their gaps and they can build meaningful practices, leveraging what Fortinet is doing, but also leveraging somewhat some of our other partners are doing. We're seeing this immediately done with our distribution partners, in North America, and we're going to be introducing the Partner to Partner Connect later this year, and accessible through our Partner Portal. >> And those competencies that are associated with the NSE and the education, then become part of those Partner to Partner brands >> John: Absolutely >> Which makes it easy for those partners to be more trustworthy of whatever accommodations they put together to serve customers. >> Yup, I'll give you an example. So, we're also going to be announcing tomorrow afternoon in our North America breakout session, a Cloud Channel Initiative, and so our goal with this Cloud Channel Initiative, is to allow partners to build meaningful security and networking businesses in the public Cloud. We're going to utilize blueprints for reference architectures, we're going to align with education and certification, and then we're going to guide them through enablement to go to market. That's one of the things also we released this week was the NSE7 for public and private Cloud. So again, as we introduce new technologies and we introduce new opportunities, we're also aligning that to education as well, so the partners can be self service, because the better job a partner does is developing that competency , then the more services rich they're going to be able to deliver to the end customer themselves. >> What are some of your expectations in terms of FY19, I know this is a 20% year on your growth that Fortinet as a company achieved last year, I imagine a good amount of that was driven and influenced by the channel, but as this momentum continues to grow, as we saw this morning, and we've heard throughout this show today, what are some of your expectations about growing the number of partners in the programs that you talked about, like by the end of this year? >> Yes, we recognize, you know, first of all we appreciate our partners so much, and we want to ensure that we are enabling their business we're absolute in active recruitment mode. You know, we're currently going through recruitment and reactivation campaigns with partners that we want or maybe have done business with us before. We see we're coming off of a quarter in which we set a record for the most deal registrations and so that's really the metric in which we look for partner impact. They bring us an opportunity, we give them additional margin and we protect them. So, Q1, fiscal Q1 for us, was our largest deal registration quarter we've ever had. And in 2018 we saw a 52% increase in closed opportunities through our deal registration program. So the impact of the North American Channel is absolutely being felt and we're really excited about the new partner program and what it's going to allow us to do as we expand more into the MSP market, more into the Cloud market, and then hopefully go enable that whole consultancy layer that's out there as well, to help customers on their journey. >> So in terms of your session tomorrow, 'Transforming Your Profitability with Fortinet's Tailor Made Programs,' you mentioned some of the new announcements, what are like the top three take aways that attendees from that session are going to walk away with? >> Well it's going to be, we want to drive partner initiated revenue, we want to do that through competency development, through Widespace account penetration, and through meaningful investments that allow our partners to scale their business. >> Lisa: Lot of momentum, John thank you so much for visiting with Peter and me on theCUBE this afternoon, we can't wait to hear what great news you have next year. >> I look forward to it, thank you both. >> Excellent, our pleasure. For Peter Burris, I'm Lisa Martin, you're watching theCUBE. (electronic music)

Published Date : Apr 9 2019

SUMMARY :

Brought to you by Fortinet. to combat those challenges to be successful. The keynote this morning started with a lot of electricity here about close to four thousand. reaction from the channel to all and our customer profile continues to and the Edge having such an impact. as a service, to reduce, you know, and anticipating some of the big changes that have occurred. some of the roadmap of the, to the future that you see? you know, the NSC program has been wildly successful of how to position, you know, Fortinet, that lack the integration and really you need and the issues that we're seeing in the market today, and it's great I get to spend, they're going to very rapidly grow and it is to actually do that very thing. for those partners to be more trustworthy then the more services rich they're going to be able and so that's really the metric in which Well it's going to be, we want to drive we can't wait to hear what great news you have next year. Excellent, our pleasure.

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Derek Manky, Fortinet | Fortinet Accelerate 2019


 

>> live from Orlando, Florida It's the que covering accelerate nineteen. Brought to you by important >> Hey, welcome back to the Cube. We are live at forty nine. Accelerate nineteen in Orlando, Florida I am Lisa Martin with Peter Births, and Peter and I are pleased to welcome one of our alumni back to the program during Mickey, the chief of security insights for forty nine. Derek. It's great to have you back on the program, >> so it's always a pleasure to be here. It's tze always good conversations. I really look forward to it and it's It's never a boring day in my office, so we're than happy to talk about this. >> Fantastic. Excellent. Well, we've been here for a few hours, talking with a lot of your leaders. Partners as well. The keynote this morning was energetic. Talked a lot about the evocation, talked a lot about the evolution of not just security and threat, but obviously of infrastructure, multi cloud hybrid environment in which we live. You have been with forty girl lives for a long time. Talk to us about the evolution that you've seen of the threat landscape and where we are today. >> Sure, Yeah, so you know? Yeah, I've been fifteen years now, forty guards. So I flashed back. Even a two thousand, for it was a vastly different landscape back there and Internet and even in terms of our security technology in terms of what the attack surface was like back then, you know, Ken Kennedy was talking about EJ computing, right? Because that's what you know. Seventy percent of data is not going to be making it to the cloud in the future. A lot of processing is happening on the edge on DH. Threats are migrating that way as well, right? But there's always this mirror image that we see with the threat landscape again. Threat landscape. Back in nineteen eighty nine, we started with the Morris Worm is very simple instructions. It took down about eighty percent of the Internet at the time, but he was It is very simple. It wasn't to quote unquote intelligence, right? Of course, if we look through the two thousands, we had a lot of these big worms that hit the scene like Conficker. I love you, Anna Kournikova. Blaster slammer. All these famous rooms I started Teo become peer to peer, right? So they were able to actually spread from network to network throughout organizations take down critical services and so forth. That was a big evolutionary piece at the time. Of course, we saw fake anti virus ransomware. Come on stage last. Whereas I called it, which was destructive Mauer That was a big shift that we saw, right? So actually physically wiping out data on systems these air typically in like star but warfare based attacks. And that takes us up to today, right? And what we're seeing today, of course, we're still seeing a lot of ransom attacks, but we're starting to see a big shift in technology because of this edge computing used case. So we're seeing now things like Swarm networks have talked about before us. So these are not only like we saw in the two thousand's threats that could shift very quickly from network to network talk to each other, right? In terms of worms and so forth. We're also seeing now in intelligence baked in. And that's a key difference in technology because these threats are actually able, just like machine to machine. Communication happens through a pea eye's protocols and so forth threats are able to do this a swell. So they ableto understand their own local environment and how to adapt to that local environment and capitalized on that effort on DH. That's a very, very big shift in terms of technology that we're seeing now the threat landscape. >> So a lot of those old threats were depending upon the action of a human being, right? So in many respects, the creativity was a combination of Can you spook somebody make it interesting so that they'll do something that was always creativity in the actual threat itself. What you're describing today is a world where it's almost like automated risk. We're just as we're trying to do automation to dramatically increase the speed of things, reduce the amount of manual intervention. The bad guy's doing the same thing with the swarms there, introducing technology that is almost an automated attack and reconfigures itself based on whatever environment, conditions of encounters. >> Yeah, and the interesting thing is, what's happening here is we're seeing a reduction in what I call a t t be a time to breach. So if you look at the attack lifecycle, everything does doesn't happen in the blink of an instant it's moving towards that right? But if you look at the good, this's what's to come. I mean, we're seeing a lot of indications of this already. So we work very closely with Miter, the minor attack framework. It describes different steps for the attack life cycle, right? You start with reconnaissance weaponization and how do you penetrator system moving the system? Collect data monetize out as a cyber criminal. So even things like reconnaissance and weaponization. So if you look at fishing campaigns, right, people trying to fish people using social engineering, understanding data points about them that's becoming automated, that you sought to be a human tryingto understand their target, try toe fish them so they could get access to their network. There's tool kits now that will actually do that on their own by learning about data points. So it's scary, yes, but we are seeing indications of that. And and look, the endgame to this is that the attacks were happening much, much quicker. So you've got to be on your game. You have to be that much quicker from the defensive point of view, of course, because otherwise, if successful breach happens, you know we're talking about some of these attacks. They could. They could be successful in matter of seconds or or minutes instead of days or hours like before. You know, we're talking about potentially millions dollars of revenue loss, you know, services. They're being taken out flying intellectual properties being reached. So far, >> though. And this is, you know, I think of health care alone and literally life and death situations. Absolutely. How is Fortinet, with your ecosystem of partners poised to help customers mitigate some of these impending risk changing risk >> coverage? Strengthen numbers. Right. So we have, ah, strong ecosystem, of course, through our public ready program. So that's a technology piece, right? And to end security, how we can integrate how we can use automation to, you know, push security policies instead of having an administrator having to do that. Humans are slow a lot of the time, so you need machine to machine speed. It's our fabric ready program. You know, we have over fifty seven partners there. It's very strong ecosystem. From my side of the House on Threat Intelligence. I had up our global threat alliances, right? So we are working with other security experts around the World Cyberthreat Alliance is a good example. We've created intelligence sharing platforms so that we can share what we call indicators of compromise. So basically, blueprints are fingerprints. You can call them of attacks as they're happening in real time. We can share that world wide on a platform so that we can actually get a heads up from other security vendors of something that we might not see on. We can integrate that into our security fabric in terms of adding new, new, you know, intelligence definitions, security packages and so forth. And that's a very powerful thing. Beyond that, I've also created other alliances with law enforcement. So we're working with Interpol that's attribution Base work right that's going after the source of the problem. Our end game is to make it more expensive for cyber criminals to operate. And so we're doing that through working with Interpol on law enforcement. As an example, we're also working with national computer emergency response, so ripping malicious infrastructure off line, that's all about partnership, right? So that's what I mean strengthen numbers collaboration. It's It's a very powerful thing, something close to my heart that I've been building up over over ten years. And, you know, we're seeing a lot of success and impact from it, I think. >> But some of the, uh if you go back and look at some of the old threats that were very invasive, very problematic moved relatively fast, but they were still somewhat slow. Now we're talking about a new class of threat that happens like that. It suggests that the arrangement of assets but a company like Ford and that requires to respond and provide valued customers has to change. Yes, talk a little about how not just the investment product, but also the investment in four guard labs is evolving. You talked about partnerships, for example, to ensure that you have the right set of resources able to be engaged in the right time and applied to the right place with the right automation. Talk about about that. >> Sure, sure. So because of the criticality of this nature way have to be on point every day. As you said, you mentioned health care. Operational technology is a big thing as well. You know, Phyllis talking about sci fi, a swell right. The cyber physical convergence so way have to be on our game and on point and how do we do that? A couple of things. One we need. People still way. Can't you know Ken was talking about his his speech in Davos at the World Economic Forum with three to four million people shortage in cyber security of professionals There's never going to be enough people. So what we've done strategically is actually repositioned our experts of forty guard labs. We have over two hundred thirty five people in forty guard lab. So as a network security vendor, it's the largest security operation center in the world. But two hundred thirty five people alone are going to be able to battle one hundred billion threat events that we process today. Forty guard lab. So so what we've done, of course, is take up over the last five years. Machine learning, artificial intelligence. We have real practical applications of a I and machine learning. We use a supervised learning set so we actually have our machines learning about threats, and we have our human experts. Instead of tackling the threat's one on one themselves on the front lines, they let them in. The machine learning models do that and their training the machine. Just it's It's like a parent and child relationship. It takes time to learn a CZ machines learn. Over time they started to become more and more accurate. The only way they become more accurate is by our human experts literally being embedded with these machines and training them >> apart for suspended training. But also, there's assortment ation side, right? Yeah, we're increasing. The machines are providing are recognizing something and then providing a range of options. Thie security, professional in particular, doesn't have to go through the process of discovery and forensics to figure out everything. Absolution is presenting that, but also presenting potential remedial remediation options. Are you starting to see that become a regular feature? Absolutely, and especially in concert with your two hundred thirty five experts? >> Yeah, absolutely. And that's that's a necessity. So in my world, that's what I refer to is actionable intelligence, right? There's a lot of data out there. There's a lot of intelligence that the world's becoming data centric right now, but sometimes we don't have too much data. Askew Mons, a CZ analysts administrators so absolutely remediation suggestions and actually enforcement of that is the next step is well, we've already out of some features in in forty six two in our fabric to be able to deal with this. So where I think we're innovating and pioneering in the space, sir, it's it's ah, matter of trust. If you have the machines O R. You know, security technology that's making decisions on its own. You really have to trust that trust doesn't happen overnight. That's why for us, we have been investing in this for over six years now for our machine learning models that we can very accurate. It's been a good success story for us. I think. The other thing going back to your original question. How do we stack up against this? Of course, that whole edge computing use case, right? So we're starting to take that machine learning from the cloud environment also into local environments, right? Because a lot of that data is unique, its local environments and stays there. It stays there, and it has to be processed that such too. So that's another shift in technology as we move towards edge computing machine learning an artificial intelligence is absolutely part of that story, too. >> You mentioned strengthen numbers and we were talking about. You know, the opportunity for Fortinet to help customers really beat successful here. I wanted to go back to forty guard labs for a second because it's a very large numbers. One hundred billion security events. Forty Guard labs ingests and analyzes daily. Really? Yes, that is a differentiator. >> Okay, that that's a huge huge differentiator. So, again, if I look back to when I started in two thousand four, that number would have been about five hundred thousand events today, compared to one hundred billion today. In fact, even just a year ago, we were sitting about seventy five to eighty billion, so that numbers increased twenty billion and say twenty percent right in in just a year. So that's that's going to continue to happen. But it's that absolutely huge number, and it's a huge number because we have very big visibility, right. We have our four hundred thousand customers worldwide. We have built a core intelligence network for almost twenty years now, since for Deena was founded, you know, we we worked together with with customers. So if customers wish to share data about attacks that are happening because attackers are always coming knocking on doors. Uh, we can digest that. We can learn about the attacks. We know you know what weapons that these cybercriminals they're trying to use where the cybercriminals are. We learned more about the cyber criminals, so we're doing a lot of big data processing. I have a date, a science team that's doing this, in fact, and what we do is processes data. We understand the threat, and then we take a multi pronged approach. So we're consuming that data from automation were pushing that out first and foremost to our customers. So that's that automated use case of pushing protection from new threats that we're learning about were contextualizing the threat. So we're creating playbooks, so that playbook is much like football, right? You have to know your your your offense, right? And you have to know how to best understand their tactics. And so we're doing that right. We're mapping these playbooks understanding, tactics, understanding where these guys are, how they operate. We take that to law enforcement. As I was saying earlier as an example, we take that to the Cyber Threat Alliance to tow our other partners. And the more that we learn about this attack surface, the more that we can do in terms of protection as well. But it's it's a huge number. We've had a scale and our data center massively to be able to support this over the years. But we are poised for scale, ability for the future to be able to consume this on our anti. So it's it's, um it's what I said You know the start. It's never a boring day in my office. >> How can it be? But it sounds like, you know, really the potential there to enable customers. Any industry too convert Transport sees for transform Since we talked about digital transformation transformed from being reactive, to being proactive, to eventually predictive and >> cost effective to write, this's another thing without cybersecurity skills gap. You know this. The solution shouldn't be for any given customer to try. Toe have two hundred and thirty people in their security center, right? This is our working relationship where we can do a lot of that proactive automation for them, you know, by the fabric by the all this stuff that we're doing through our investment in efforts on the back end. I think it's really important to and yeah, at the end of the day, the other thing that we're doing with that data is generating human readable reports. So we're actually helping our customers at a high level understand the threat, right? So that they can actually create policies on their end to be able to respond to this right hard in their own security. I deal with things like inside of threats for their, you know, networks. These air all suggestions that we give them based off of our experience. You know, we issue our quarterly threat landscape report as an example, >> come into cubes. Some of your people come in the Cuban >> talk about absolutely so That's one product of that hundred billion events that were processing every day. But like I said, it's a multi pronged approach. We're doing a lot with that data, which, which is a great story. I think >> it is. I wish we had more time. Derek, Thank you so much for coming by. And never a dull moment. Never a dull interview when you're here. We appreciate your time. I can't wait to see what that one hundred billion number is. Next year. A forty nine twenty twenty. >> It will be more. I can get you. >> I sound like a well, Derek. Thank you so much. We appreciate it for Peter Burress. I'm Lisa Martin. You're watching the Cube?

Published Date : Apr 9 2019

SUMMARY :

Brought to you by important It's great to have you back on the program, so it's always a pleasure to be here. of the threat landscape and where we are today. So these are not only like we saw in the two thousand's threats that could So a lot of those old threats were depending upon the action of a human being, right? And and look, the endgame to this is that the attacks were happening much, And this is, you know, I think of health care alone and literally life and death situations. We've created intelligence sharing platforms so that we can share what we call indicators of compromise. have the right set of resources able to be engaged in the So because of the criticality of this nature way have to be on the process of discovery and forensics to figure out everything. There's a lot of intelligence that the world's becoming data centric right now, You know, the opportunity for Fortinet to help customers So that's that's going to continue to happen. But it sounds like, you know, really the potential there to enable customers. So that they can actually create policies on their end to be able to respond to this right hard in their own Some of your people come in the Cuban talk about absolutely so That's one product of that hundred billion events that were processing Derek, Thank you so much for coming by. I can get you. Thank you so much.

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Patrice Perche, Fortinet | Fortinet Accelerate 2019


 

>> Narrator: Live from Orlando, Florida. It's theCUBE. Covering Accelerate 19. Brought to you by Fortinet. >> Welcome back to theCUBE. We are live in Orlando, Florida for Fortinet Accelerate 2019. I'm Lisa Martin with my co-host for the day Peter Burroughs. Peter and I are pleased to welcome back to theCUBE Patrice Perche, the senior executive vice president of world wide sales and support from Fortinet. Patrice, it's a pleasure to have you, fresh from the Keynote Stage, here on theCUBE program. >> Yeah, well thank you for inviting me here. It's a great opportunity. >> So lots of people this morning and an energy infused keynote starting from all this loud music that I loved and helped wake me up, so thanks to your events team for that. About 4000 attendees, >> Patrice: Yeah. >> From 40 countries. You have a ton of partners here. You can hear a lot of the noise behind us. I'd like you to share with our audience the connection that you made in your keynote about what you guys shared last Accelerate 2018 and the connection to the world economic forum from just a few months ago. >> Okay well, the last year we definitely in fact exposed our strategy in term of the product, in term of the go to market and of course how we can increase in fact the value proposition to our customer, it was all about the fabric and the eco-system that we build around the fabric. So we have been of course since now 12 months working hard on expanding and growing what I call the Phase two of the fabric and when Cain went to Davos which the World Economic Forum is held early in January. And when we got all this, I would say a vision from Klaus Schwab which is the Chairman and Founder of the World Economic Forum. Explaining that the false revolution that we are all going through. The Cyber Security its a massive, I would say problem for them and it will be a key point for the future because they will enable, in fact, most of those take technology and use it that we will go for this revolution, so >> Peter: It's intrinsic. >> It's intrinsic, they call it guardian. So it really is something that if we can't, fix this problem, it's all about digital trust. So none of the user, you, myself we will not trust maybe voting system, or you cannot trust. We know that everything is going digital. And they expressed the need for of course the education, because you need to educate and you need to, increase the skilled people especially with cyber-security as we have a huge shortfall about 1.5million, some say even two million for next year. They need also need to work as an eco-system. So, for them the eco-system is really to see public, private collaboration but also Government, technologies, companies like us. And that's in fact the purpose of Davos. To bring all this different, in fact groups and be able to talk and share and define some line for the future. And for us of-course, the concept of the eco-system is all about building around in fact this major problem that we are facing, has all the traits. In fact, a collective approach where everybody can add value. We as a vendor we build technology, we build a lot of value but we can't be with each of the customers. So and we want to build a partnership not only with the partner but also with the customer because cyber security is a real time problem. So when something happen, you need to jump, and you need to make sure that all the line is set and then everybody can work together to fix the problem. So this eco-system really resonates value well for us after we was talking last year at the Accelerate. And the last I will say pillar for the Economic Forum is about of course Education and clearly I was mentioning one of the Engineers from the SERP which is nuclear agency in Europe Januity she said that 3D, of course the problem is that with these robots we will have a lot of jobs that will be omitted. So they talk about 800 million. So it's a massive number but it sees more than an opportunity to up-skill people. So the education is really helping of course especially the young generation to go and to up-skill it and especially on the cyber security. Because, as everything is going digital, we have to secure everything so it's really, these pieces will grow much beyond that what we think today. Those three pillars are the Education, the Eco-system and of course the Technology. And the good news is that Ken was representing in fact cyber security at the Davos, so it was also a great moment for us to see in fact pushing 14 at that stage of level of discussion so. Those three pillars: Education, Technology and Eco-system of course fit very well with our strategy that we build and that's why I decided to share a bit this morning. It's not everybody going to such a place. And what really resonate well in term of the strategy and the vision we are in fact pursuing so that's what we are doing. >> So I want to build on something that you said to do so I want to paraphrase. Peter who is much smarter than I am, Peter Drucker who observed many years ago there's a difference in strategies between what he called: value in exchange was his presumption that what I am selling is valuable. And value in utility which is a presumption that the value stems from how the something is used. And that notion of partnership that Fortinet has put in place with its customers so they can get value in utility is so crucially important. And you talked a bit this morning about you know the different levels of customization, and how you are going to allow customers to engage you and apply technology to suit their business. Could you take a bit about that especially based on your experience in the field? >> Yeah so as I mention I think we, it has been also our sales strategy from day one. So we always consider that in order to succeed, we need to work through the partners and through the people that are very close to our customer. And as technology evolves of course it's a real challenge to keep them at the level. Even for us, internally, we used to understand and be always at the top level about the new technology that we are putting in place. We imagine that, just for the employees, it's a challenge so we do a lot of training. But then for the partner it's another challenge. So, I think we have been always trying to help them to of course evolving on this expertise, but we don't see that the cloud of course there is a certain I will say a trend about Okay lets go Direct because we don't. The cloud can allow to sell direct to the customer so you don't need those channels. So there's no value for them. We don't see that in the cyber security because it's a much more complex environment and I think that is why we have been successful. We even see some of our competitor, they tempted to go on this direction. I think it's maybe one of the challenges we'll face in the future. So for us they key message I was trying to give this morning to the partner is really that we count on them, it's a partnership, it's very important and of course when we adapt our partner program we want to learn from them to make sure that the three pillars of this program will fit well with their, in fact, view because of course we are from a vendor in certain perspective, they have of course a different perspective on their side. What I was mentioning the goal to market because we see that some are very specialized on the cloud, some are specialized on the premise. We have to define what is the go to market here. What kind of expertise there are in fact having because as you can see we have very broad product of frame cover, you know from almost everything, so from OT, IT, even imbedded. So, we are working with partners that are, as an example, on the connected car. That's for maybe the next two years where we will secure those car. They are not the typical or traditional partner that you see on the networking business so, we try to adapt in fact our engagement with them and make sure that in fact we build a value proposition that can fit in fact for the customer requirement. So it's really about be very close and try to have a bit of a-la-carte kind of approach. And not try to enforce a very historical view that we had in fact, to be honest. But okay, you have like three tiers, depending of level of business and then you sign. So it's really moving away from that. >> I want to stay in this notion of partners because I think it's so crucially important. You talked about the skills that they have the capabilities that they have, but your partners in general are amongst the companies that have to learn the most about cyber security. Because they are the ones that are trying to match technology to the outcomes the customers have. That leads to a question about your education programs. I got to believe that there is, that even as you're trying to educate your enterprise customers, you're also really investing in your enterprise, in upgrading and up scaling your partnership. Talk a bit about the relationship of education and Eco-system from a very practical standpoint. >> Yeah so it's a very good point because of course we need to help them to evolve and as an example we have seen traditional IT partner, interested to evolve on this OT security but they didn't have too much skill so it was new for them. So we see the purpose of building this NSC training vocation course which we have eight level, which started in 2015 and we have about now almost 200 000 certified engineers. A very large portion of those Engineers come from partners. So, on this program, in fact the origin of the program, depending on where you want to play. If it's cloud, you will have to go for NSC4. If you want to go beyond a OT, it can be NSC5. We build in fact this expertise and we ask them also to of course follow those course so the engagement with us, the requirement will be also that they have the right certified Engineer. Depending on level of engagement they want to work with us. So we build this course which is a lot of work and we have a lot of, a big team to make this happen. We have to refresh constantly because it's evolving almost every day. But as for this, the great value, you may have seen it pass on the networking sites. Cisco made a bit similar approach, which was very successful. I think we went like three years ago on thinking about this and that's what we are achieving right now and we are in fact the most I will say advanced in such a report and I think it's all NSC certification is becoming a bit stand out in the market. Both from end-user but the partner. And even going as we was mentioning, we are also working with the Academics to build in fact and train in fact new Engineers that will come in the market in the next two to three years. So we help them on, it's not pure about product, it's really about cyber security expertise that we have and of course we help them on understanding a bit how the Fortinet value can deploy on the customer, so that aspect and we try to target of course young I will say people going for university but also veterans who we had program to bring those veterans because they're also looking we are talking about up skilling. That's a perfect example on bringing a change to them. And I think it's high level, maybe it's a bit, you know think that we have a high potential. But we want of course to help on resolving the overall challenge to be unemployed. I can tell you that if you invest time and you get a certification on cyber security you will never have any problems with a job. So that's a bit the overall idea we have behind this education and certification. And truly the partner, I will say, evolution in terms of their expertise, it's based about this NSC. >> Alright Patrice as we kind of get towards the end here, let's talk about outcomes. Peter mentioned that word, I know that when I was looking at my notes here that in Q4 of 2018, service providers, and managed security service providers represented 11 of the top 25 deals. You guys also closed a massive seven figure deal in Europe. Let's talk about outcomes that Fortinet and your partner eco-system are helping businesses achieve at the business level. Not just in terms of obviously improving security but are you helping businesses generate new revenue streams, skip to new products on market faster, identify attacks and become pro active? What is one of those really key outcomes that you are proud of? >> I think the, and I was part of the presentation last year. We all, I would say on this digital transformation journey. Whole company, even us. We're evolving with much more tools, much automation. So I think every sector, whether it's public or private company, has to go for this evolution. The biggest challenge is all about digital so again the blocking point is about security. So last year we explained about how we can help with positioning our platform in the security fabric to run to this obstacle and that was the purpose of the security transformation that we was talking last year. And I know it's some, even complete as relayed a message, it was interesting that it was part of all. So I think it was really trying to unlock this digital transformation that add business benefit because at the end this whole, those company will evolve in the future, generate more profit, be more efficient, leverage, I would say, the data that they are collecting from almost everywhere. From customer but also the sensor, and transform this to a more business intelligence and then I will say generate in fact future revenue and future dollars from that. That has been a bit the idea behind. So we definitely help on evolving and going through this digital transformation journey. I think we had few example of course as one of our customers, they deploying world wide on their gas-station. A better customer journey. Typically of course you calm, you try to make your gas and you want to be connected. And they try to increase of course by upselling a lot of things. So of course you have your go for the coffee machine, you can even buy many goods. We have been deploying you know, with secure access so they have secure access they go for the internet so that's where we play with segmentation. But our wireless which is fully connected also to the Fortigate and the analytic tools allow them to do business intelligence in term of where people are moving inside you know the shops. And then, you know, redesign and rethink about okay, how they move here. So that's, that allow them to accelerate even more business or decide that maybe this spot doesn't work well, so they push that to the side and they evolve. That's depicted the value of all this intelligence and we can grasp from the data that we collect to transform to a business value. >> So I want to make one comment before we close here and that is that I don't know the degree to which people really understand the relationship between secure networking and digital business. Data is an interesting asset. It could be shared, it could be copied, it could be easily corrupted. In many respects over the next five years we believe that people will recognize that network security is the basis for privatizing data. It is what you do to turn data into an asset. I don't think people have made that connection, to the degree that they need to. >> No I agree, I agree because maybe the mindset they think about network, they think about wired. In fact we are talking about 5G, we are talking about Wireless so the data is that what we want to protect because we don't want that people stole your personal information or even company. >> It's more than protect. You want to create the asset. >> Yes, we integrate the asset. And then of course when we talk about network it's no longer wires, of course it's much more virtual I would say networks. And that's the misinterpretation and why they feel okay the network is moving away. No, it's even more in the future. And as Cain mentioned early this morning: I think the edge will become much more important in future because the compute power that we are having now on every device and even. That will in fact allow to of course generate much more data. Yeah and you need to protect. You notice when you need to go and to consolidate this into the cloud. So it's really, the age will become a very important aspect. But this will be a hybrid and that's what we feel as Fortinet we've been building in fact the very comprehensive offer and to the partner and to our customer. We just want, in fact to give them the time to move at their pace. But they have everything ready for today. That's a bit the concept. >> Well if only we had more time Patrice, we could keep going and going. Thank you so much for sharing some time on the program today talking about your GTM, what you are doing to educate partners and customers and this tremendous potential that Fortinet is attacking. We appreciate your time. >> Thank you very much, I appreciate it too. >> We want to thank you for watching for Peter Burroughs, I'm Lisa Martin. You're watching theCUBE. (upbeat music)

Published Date : Apr 9 2019

SUMMARY :

Brought to you by Fortinet. Peter and I are pleased to welcome back to theCUBE Yeah, well thank you for inviting me here. so thanks to your events team for that. You can hear a lot of the noise behind us. in term of the go to market strategy and the vision we are in fact that the value stems from how the something is used. and make sure that in fact we build a value proposition You talked about the skills that they have So that's a bit the overall idea we have 11 of the top 25 deals. So of course you have your go for the coffee machine, I don't know the degree to which people about Wireless so the data is that what we want You want to create the asset. So it's really, the age will become a very important aspect. what you are doing to educate partners and customers We want to thank you for watching for

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Carter Lloyds, QAD | CUBE Conversation, December 2018


 

>> From the SiliconANGLE Media office in Boston, Massachusetts, it's theCUBE. Now, here's your host, Dave Vellante. >> Hi, everybody, welcome to this CUBE conversation. My name is Dave Vellante. You know the software industry is going through dramatic change. Obviously cloud is a piece of that. The drive towards simplification. Gone are the days of multi tens of millions of dollar implementations that take years and years with highly-customized software modifications. Those days are gone. People wanna simplify. They wanna be agile. Carter Lloyds is here. He's with QAD, an ERP manufacturing software specialist. Carter, thanks so much for coming on theCUBE. >> Thanks for having me here. I'm excited to talk to ya. >> Yeah, so I'm learning more about your company. Love the story and I'd like you to share it with our audience. Give us the brief overview of who QAD is. >> Absolutely, so maybe we should start with where we came from. So, it was about 40 years ago in 1979. Karl Lopker, our founder, and Pam Lopker, our co-founder, were in Santa Barbara, California. Karl had a company that was making sandals and he was running into some manufacturing problems and he needed some help and he needed some software to make it easier for him to manufacture. Pam came along, she wrote some software for him. He was very successful. That company turned into Deckers which now owns Uggs and is doing some great things and they decided along the way that although sandals are interesting, they thought software was more interesting. So they founded QAD and for 40 years we've been very focused on helping to make manufacturing easier through cloud ERP software now. >> That's a great story, so Pam is the coder. She's the alpha geek. >> Exactly. >> And they solved their own problem and then said, okay, let's take this to market. >> Exactly and that's why manufacturing, it's in our DNA. It's in our roots and it's what we're passionate about. >> Well so the obvious question that people are gonna have is how do you compete with the big whales in the market, particularly SAP? >> Okay, fantastic. I heard a quote recently that I've really locked onto and it's from the founder of the World Economic Forum and the quote is that in the old days, it used to be the big fish that would eat the small fish but in today's world, it's the fast fish that eats the slow fish and we see that not only as a metaphor for our position within the ERP industry, but what our customers are going through right now. That with all the rapid change that's going on, it's not about how big you are in economies of scale. It's about how resilient you are and how fast you can adapt. >> Well, that's interesting. So you're a smaller company, obviously, than the multi tens of billions of dollars that SAP and Oracle and others, but you're talking like a startup. >> Yep. >> Agile, speed. Is that how you think about yourselves? >> Absolutely, I think a startup mentality is always great to have, but rapid, agile, and effective. We believe that those are the requirements of our customers within the manufacturing business and that's what we need to be able to provide. >> So let's talk more about the differentiation. I mean you can't be all things to all people as a smaller company and a company that wants to be agile so what are some of the areas that you're focused on where you're having successes. >> Okay, absolutely, so historically, we focused on manufacturing, but that's too broad so we're focused on six verticals within manufacturing. So it's automotive, life sciences, food and beverage, consumer-packaged goods, electronics, and high tech. I'm sorry, industrial. So those are the main areas that we're focused on right now but within that, we're seeing a lot of challenges for manufacturers within that area. Again, it's this concept of change. We believe that the only constant is change and legacy ERP systems simply weren't designed for change. If there was no change, the system that you installed eight years ago would work just as well today as it did eight years ago, but that's not what's happening. We're seeing a disconnect between the business requirements and what the systems are able to provide. >> Now is your strategy to sort of build greater functionality into the software that sort of maps to companies' business processes or is it that the software is super flexible and can be adapted? Maybe you could describe that a little bit. >> It's both. So to start with, we want to not deliver to our customers a framework on which they need to build out their processes but realize that there are best practices and there are common processes within, amongst companies within a particular niche and so we want to come to the table with the very best industry best practices that we can and we do that. We also recognize, though, that each company is slightly different and to simply say adopt best practices and you must do that is not the right way to go. So we believe that our software can get our customers to 90% of their requirements and that's world-class but for that last 10%, don't ignore them. If that's where your competitive advantage is, where your differentiation is, then we need to give you a way to be able to meet those requirements and a way that is simple and does not lock you in to the software that you currently have. >> Mh-m, okay so Carter you're a global company. Maybe you could give us a sense of the sort of scope of your operations. >> Absolutely, so our customers are global and they've taken us global. We support over 65 countries in terms of the regulatory requirements so that out of the box, our software is able to do that. We believe that's industry-leading. We have operations all around the world, direct and through partners. >> So you guys have been around for a while. When you step back and think about some of the big trends, obviously cloud, everything is becoming, you know, about server size, what are the factors that you look at that are, you're trying to make tail winds for your company? >> Absolutely, so we've spent a lot of time over the last couple of years thinking about disruptors. So what are the common themes in these changes that our customers are facing and we've narrowed that down to three top disruptors. So the first one is anything is a service. So end users now are demanding not just products but what that product can do and the classic example is people don't want drills. They want holes. Why are we selling them drills? And we're seeing that sweep across manufacturing. We've got a customer that delivers industrial equipment to fast food chains and they don't wanna simply buy fryers. They want to be able to fry things so they're asking that vendor to be able to provide it as a service to be able to monitor and intervene so that they have more fryer up time which makes sense. That's the first one. The second one that we see is make to scale it order or mass customization. People want things the way that they want them and that's getting more pervasive throughout the supply chain. And then the third one is the digital transformation of manufacturing which many people call Industry 4.0. >> So on that last piece, very data-oriented >> Yes. >> And so maybe talk a little bit about how your customers are using data to transform their business and what role you guys play. >> Sure. It's absolutely critical when we think about how data has transformed the world of the consumer, it's incredible. What you are now able to do on the internet, even tied to anything as a service. The concept that we don't own movies anymore. We don't own music. We get it delivered as a service to us but the first step in doing that is to really digitize manufacturing. So it starts with the acquisition of company data and value chain data and then using that to be able to measure and optimize process to improve performance. >> So cloud is obviously another big trend in your business. You guys have moved to a cloud operating model whether it's on-prem or in your cloud but talk about your cloud strategy and what you guys are doing there, maybe some of your product portfolio. >> Absolutely, so we were very early to the cloud. Our first product went to the cloud in 2003 before it was even called the cloud. I think we called it on demand then and that was a supplier collaboration tool. We moved our flagship ERP system to the cloud in 2007 and since then, we've been building it for the cloud, optimizing, designing and it was an incredible experience for us that really had customer benefits because once you start to become a service-provider rather than a product-provider, you see it through your customers' eyes. So, depending on your viewpoint, you're either eating your own dog food or drinking your own champagne and it led us to understand some of the pains that people have in implementing ERP systems and upgrading them and then to design fixes so the software goes in faster, easier, and can be upgraded to a much greater extent. >> And so if you're gonna be in the cloud, your customers obviously wanna avoid a lot of custom modifications. We heard earlier that's sort of one of your differentiations and am I getting that right? As your customers move to the cloud, they're minimizing the need to do custom mods? >> So I would caveat that a little bit. I think the need still exists for that last-mile functionality to meet the individual requirements of the company but we think that customizations are evil. We want to eliminate customizations but still give them the ability to deliver on that need through extensions and new applications that are written in a non-intrusive way and can float above the system and therefore the system can be upgraded without breaking those connections. >> We're having to go back inside to the guts of those what you just called the last mile, right? >> Absolutely, so our customers are in the manufacturing business. They're not in the software business and part of the cloud-value proposition is allowing our customers to do what they do best which is to make great products and serve their customers and let us do what we do best which is delivering software through the cloud to them. >> And so your cloud products and your on-prem products are sort of identical from a code-based standpoint. Is that correct? >> They are, exactly. We do not believe that cloud should be a compromise. Our customers demand full-functionality ERP. That's what we had delivered previously on-premise and that's what we deliver on the cloud so it is identical software. >> So go back to this digital transformation for a minute 'cause you do a lot of conferences with theCUBE. You hear that. What does that mean to your customers? It's not just a buzz word. Every customer you talk to saying, digital, digital, digital. It's the number one driver of our business. What does that mean to your customer base? >> Absolutely, so for us it's not about the technology itself. It's about the use case and how it can make them better manufacturers and make manufacturing easier. So there are a couple of different areas that we've been exploring and we do that through a very pragmatic approach and we call that QAD Labs where we work with our customers around their use cases and how we can apply technology to it. So one of the areas that we're working on right now is around machine learning and it's to help automotive suppliers to take some of the signals that they're receiving from the OEMs in terms of what the requirements are and make sense of it so that what they are planning on delivering closely matches what the ultimate requirement will be from the OEMs. The OEM signals often jump around quite a bit and through machine learning, we can make better sense and not necessarily replace the planner, but provide additional information suggestions to the planner to make them more efficient. >> So the outcome is better predictability, sort of less heavy-lifting? >> Absolutely, so, much better customer service, less expediting of materials, and then also lower inventory. >> Talk about QAD Explore. It's coming up in May. When is it? What can people expect? What's it look like? >> Absolutely, so we have our user conference. Our global user conference in New Orleans, Louisiana, May sixth through ninth. It's a fantastic event. We get very excited about it. I guess we could say we get jazzed about it since it's in New Orleans. It allows us to really think about our customers, to meet with our customers, to have our customers network with each other, learn best practices, and see what we're doing and how we're trying to help them. >> What's the format of Explore? Like you've got obviously keynotes. Is it one-day, two-day? Maybe describe that a little bit. >> Absolutely, so it's a three-day event. The keynotes are fantastic. We try to do short, TED talk-type events with some of our executives so you can hear about our strategy and what we're releasing. We bring in industry experts and experts around the future of manufacturing and the future of business so that our customers can start to see where their area might be headed so that they can start to make decisions about where we're going and then in the afternoons we tend to go into breakouts where we can do deep dives into our solutions and businesses so that they can really understand the benefits that are available to them. >> So customers obviously attending. Will they present as well? >> We do have customers presenting. That's one of the main reasons our customers come actually is to hear from their peers and how they're solving problems. It's really a fantastic event. >> Well the Big Easy in May is a good place to be. It's a fun town. >> It's not a bad place to be and it actually starts the day after Jazz Fest so we can't complain about that either. >> Alright Carter Lloyds thanks so much for coming to theCUBE. >> Thank you very much for your time. >> And giving us the overview of QAD. Alright and thank you for watching everybody. This is Dave Vellante. We'll see ya next time. You're watching theCUBE. (light techno music)

Published Date : Dec 13 2018

SUMMARY :

From the SiliconANGLE Media office Gone are the days of multi tens of millions of dollar I'm excited to talk to ya. Love the story and I'd like you and they decided along the way That's a great story, so Pam is the coder. and then said, okay, let's take this to market. Exactly and that's why manufacturing, it's in our DNA. and it's from the founder of the World Economic Forum than the multi tens of billions of dollars Is that how you think about yourselves? and that's what we need to be able to provide. So let's talk more about the differentiation. We believe that the only constant is change or is it that the software is super flexible and to simply say adopt best practices and you must do that Mh-m, okay so Carter you're a global company. so that out of the box, our software is able to do that. that you look at that are, and the classic example is people don't want drills. to transform their business and what role you guys play. We get it delivered as a service to us and what you guys are doing there, and then to design fixes so the software goes in faster, and am I getting that right? and can float above the system and part of the cloud-value proposition And so your cloud products and your on-prem products and that's what we deliver on the cloud What does that mean to your customers? and make sense of it so that what they are planning Absolutely, so, much better customer service, When is it? and see what we're doing and how we're trying to help them. What's the format of Explore? and businesses so that they can really understand So customers obviously attending. is to hear from their peers Well the Big Easy in May is a good place to be. and it actually starts the day after Jazz Fest for coming to theCUBE. Alright and thank you for watching everybody.

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Bobby Patrick, UiPath | UiPath Forward 2018


 

>> Announcer: Live from Miami Beach, Florida It's theCUBE! Covering UiPathForward Americas. Brought to you by UiPath. >> Welcome back to South Beach everybody. You are watching theCUBE, the leader in live tech coverage. I'm Dave Vellante, Stu Miniman is here. This is UiPathForward Americas. UiPath does these shows all around the world and they've done, I don't know how many. But they've reached 14,000 customers this year. But Bobby Patrick knows, he's the CMO of UiPath. Bobby, great to see you again. >> It's great to be on again. >> So, how many of these events have you done in the last 12 months? >> We've probably done a dozen, all major cities. We still have Beijing and Dubai coming up. Over 14,000 people at our events alone. We go to a lot of other industry events obviously, but yeah, at our own events, every single event we break our records. We're always undersizing our events, it drives everyone nuts. >> You're always riding the wave, Bobby. You hit Cloud, right as the wave was building. How did you find this company? >> Yeah, so I was the HP of Cloud, they were, split assets off and took a little time, got a call and robotic process automation. Of course, I thought of physical robots. I look online and say wow that's interesting. I did some search terms on it and I saw RPA kind of sky rocketing in search and my background is actually in integration, data integration before Cloud. And then I met Daniel and I fell in love with Daniel and this was a year ago. I was employee 270, right? We'll have 2,000 by the end of the year. So, it's been everything I expected which was a rocket ship, has completely, constantly I've underestimated, it's amazing. >> So, you're the one who turned me onto this whole space. You sent me the Forrester Wave, >> Bobby: Right >> Where it was last year's and you guys were third this year, you leapfrogged into first. >> Bobby: Right. >> And then we said wow that's kind of cool. Let's download this and play with it. And we tried to download the other ones but we couldn't. You, know it was kind of too complicated. They wanted us to talk to resellers and, it was like, no no no. you guys were, like, really open. >> Bobby: It's part of our culture. >> And we found it super simple to use. It was, one of our guys wasn't a coder. Smart dude, but it was low code, no code type of situation. You were explaining to me at Legal Seafoods last week that you actually have written some automations. So, it's pretty simple to get started but there's a spectrum, right, and it's pretty powerful too. >> Yeah, it's an epiphany that hits everybody. This is the part where I see it, even in myself, when I realized every morning I was getting up and going to Google Trends and I was looking at us versus Automation Anywhere versus Blue Prism and we're pulling away. It's great, I'll get happy in the morning and I'll screen shot it and then I'll go to Slack and send it to the comp team. Why am I doing this? So, in 20 minutes now I have a robot everyday, every morning that does it for me. And I get a text and I get an email. We have, in marketing, a dozen of these. I've got one that does our Google Ad Words around the world. I've got one that takes all of our 30,000 inbound new contacts a month, in different languages, translates, finds out what country they are in, and routes them to the right country. These are simpler examples, but once you realize that anything you do that's routine and mundane that a robot can do for you. It brings, it makes you happy first of all, right? And you realize the vision we have for a robot for every person, its a very realistic vision and its two, three years out. >> Bobby, one on the things that has really interested me today is talking about what this means for jobs and careers. Dave and I were at Splunk earlier this week, talking about Splunkers, data is at the center of what they do and everybody comes to them, how do I leverage my data? I did operations for a bunch of my career and I'd spend lots of time with my team saying, what do you hate doing, what are you manually doing? What can you get rid of and there's a collaboration between, I hear, that your customers. It's not just oh some consultancy comes in and they cut something away and they took it away from you. Oh no wait, you're actually involved with this, it seems like an ongoing process and you're making people's jobs better. Can you talk a little about that dynamics of how this transforms a company? The vision for, I hear from UiPath, is that you're going to change the world. >> Yeah, so you have to sit in, you're talking about the future of work, or digital, you have to sit in a conference room and watch a bunch of workers sit around and I'll give you an example. At DISA, big federal government agency, federal government has lifetime workers, right? In the room, where 30 workers, who everyday download assets and then they compile them and then they analyze them. They have their best, fastest kind of human go against the UiPath robot that they automated. In 15 minutes, the human downloaded two assets or archives and the robot did 17. The entire room of 30 cheered! Cheered. No longer do we have to do that crap ever again. And this is, we see this in every industry. It's so much fun because you see just, people just radiating with excitement, right? Because, I was out with a customer today that says they can't even fulfill today with the humans they have, the 25% of the work they got. So, your robots are creating capacity, they're filling the void. You probably heard about Japan, right, and the aging population? And RPA and UiPath addressing suicide rates. This about making society better. This is about robots doing the work that we hate, right? One of our great customers, Holly Uhl from State Auto, said on stage that, you know, robots do the work nobody misses. And, I think that's trivial. Now what about job impacts, right? So, we worry everyday about what this means, right? So, we spend a lot of time on our academy, making it easier to train people, build digital era skills. We announced our academic alliance, right? We hired an amazing Chief of Learning Officer. You saw Tom Clancy. You know him and his team. We're going to train a million students in three years. You know, we're worried about the middle class. We're worried about people who are farther along in their careers and helping them re-skill. So, we take that as a part of our job as a company to figure out how to up-skill people and make them a part of this. And I'm really excited because a year ago when I joined, everybody said, the big problem you have is people going to worry about taking away jobs. I don't hear that from the 1500 customers in here today. >> Well, isn't a part of that re-skilling? Learning how to apply automation, maybe even learning how to apply RPA? Maybe even doing some automation? >> Yeah, so obviously there is-- World Economic Forum came out two weeks ago with a study that said, automation will add net 60 million jobs, I think that was for the people that losses, it will two x gains in jobs. Now those are different jobs in some cases. Some of those jobs are digital era skills, some of those jobs are AI, data science. So, I think that there's... But there are some cubicle jobs that will be affected, right? There are some swivel chair jobs that will be affected, but no different than when they automated toll booths, right? Or automated different parts of mundane work that we've all seen throughout our lives, right? So I think the speed at which this is happening is what worries people. Unlike, in the past, it took a little longer for automation or industrialization to impact jobs. But we're focused on this, right? We're going to put money towards this and we're just not seeing that today. Maybe it's because the economy is doing so great. People have a workforce shortage, but we're just not hearing it. >> Well, I mean, maybe a number of factors. I mean, there's no question, machines have always replaced humans. This is the first time in history of replacing humans in cognitive functions. >> Bobby: Augmenting >> Yes, absolutely, but It does suggest that there's opportunities for whether it's for education, you guys are investing there, training, and re-skilling whether it's around creativity and that's really where the discussion, in our view anyway, should be. Not about, okay lets protect our future, the past from the future. You don't want to just repave the cow path and use another bromide. You got to move forward and education is a key part of that. And you guys are putting your money where your mouth is. >> Yeah, we are and I think our academy that we launched a little over a year and a half ago has a quarter of a million people in it. They are already diplomas on LinkedIn. I watch everyday, people post their new diplomas, the different skills they've earned, right? Go through the courses, it's free. Democratization runs at the heart of this company, it's why we're growing so much faster than at automation anywhere, right? It's why we are a different kind of company. They're a very commercial minded kind of company. They're a marketplace, you have to be a customer. If your URL when you type in your email isn't a customer, you can't go to their store and do anything. We're free, open, share your automations and it's a very different mindset and community runs at our heart. If you're a small business, you know, under a million dollars, you get to use our software for free. And you can run your robots and we have one of our orchestrators run a manager. So, I think all of this is helping get companies and people more comfortable with our technology. There are kids and students now, we had University of Maryland up here. The professor, he's building whole classes now at the University of Maryland. All in the business school, all using our technology. Every student should have a robot, through their entire career, through their entire time at University of Maryland. That's every university, this is going to go so fast, Dave and Stu, so fast. And when I think back again, a year ago, I mean next year when we do this again, right? At our big flagship event, at three or four thousand people, you'll have felt that progression but the year I've been here, it's night and day already. >> Alright, so Bobby you know we're big fans of community. The open source stuff, you've for a long background in that. Help us put together some of these stats here. When I looked in your keynote, you said there's 114,000 certified RPA developers out there across the globe. 139 countries, 250,000 people have downloaded. You've only got at UiPath about 2,000 customers. So, you know, we talk business model and how your business grows, the industry grows, you know? Help us understand that dynamic. >> These are going to go exponential. So, we have large companies now that are committing to deploy UiPath to every employee. Every employee becomes a user then, so you're going to see that user number go like this. While the enterprise customer number goes like this. We're adding six new customers a day right now. The real opportunity for us is every one of our customers, very few are down their journey like an SMBC is. SMBC, RPA is in their annual reports, right? They say 500 million dollars already, right? It's a societal thing. They actually in Japan share together, to help each company. Here, in the U.S., we're a little competitive, right? Banks don't share with other banks typically, right? But, this is kind of what we're driving. It's, when you make an automation at UiPath. While we're not open source as a platform, the automation is open source. You put it on go, I can take that, you can take that. I had the same kind of problem. Put in the studio right away, modify it a bit and you're good to go. Now you've sped your implementation which is already fast by 70, 80, 90%. This is, we're just getting started. So, you're going to see companies adopting across HR, across supply chain, contact centers, you know. Today we're, for the most of our customers we're in one division. So, the opportunity to grow within a company, where we were barely 5% penetrated in our biggest client. >> And you've seen my prediction. A lot of the market forecast are under counting this space. >> Bobby: Right. >> There is a labor shortage, a skilled labor shortage There's more jobs than there are people to fill them. They don't have the right skills today. There is a productivity problem >> Bobby: Right. >> Productivity line is flat. RPA is going to become a fundamental component of digital transformations. It's about a billion dollar business today. I got it pegged at 10X by 2023. >> Craig at Forestry upped his guidance today, he may have told you all, to a 3.3 billion dollar market in 2021. Now I was a little disappointed, it was 2.9 before. I think he's still way under shooting it. But nevertheless, to grow 10% in one year, in his mind, is still pretty big. >> Yeah, a lot of those market forecasts are kind of linear. You're going to see, you know, an S curve, like growth in this market. I think there's no question about it. Just, in speaking to the customers today, we've seen this before in other major industry trends. We certainly saw it at ServiceNow, we saw it at Splunk, we saw it at Tableau. UiPath feels like a very similar vibe here. In Tenex, when we did the show here. I just feel an explosion coming, I already see it. It's palpable. >> One other reason for the explosion which is a little different than say most of the open source tech companies is that they were in IT sales. You don't have to use code to automate your tasks, right? The best developers for us are actually the subject matter experts in finance, in supply chain, in HR. So suddenly we've empowered them. Because IT everywhere is constrained, right? They're dealing with keeping systems current. So suddenly this these tools of software is available to any employee to go learn and automate what they do. The friction we've removed between business have to go to IT, IT be understaffed, IT have to get the requirements. All that's gone! So you create robots overnight, over the weekend. And make your life better. Again, most of the world still does not understand what's going on. I mean you can feel it now. But it's an epiphany for anyone when they see it. >> Well the open mindset that Daniel talked about today, he said, you know our competitors are doing what we do and that's okay. The rising tide lifts all boats kind of thing. That puts pressure on you guys to stay ahead of the pack. Big part of what Tom Clancy is doing is the training piece. That's huge. Free training. So you got to move faster than the market. You're confident you can do that. What gives you confidence? >> I think, one, is our product is simpler to use. So I think, you know, you go to Automation Anywhere and you need the code, right? You don't have to code with our design tool. We're told, we're about 40% faster to implement. And that's, look at the numbers. We shared our numbers again today. 100 million we announced in July 1st, for our first half of in ARR, 140 now, right? We are telling our numbers, we're open and transparent. Our competitors, well Blue Prism is public, right? We know they're growing slower. Another difference is the market, requirements are not created equal. Blue Prism only works in an unattended robot fashion, only in the back office. So, if you have front office automation, with call centers and customer service, they don't have the concept of an attended robot. You know, this idea of so, they lack the ability to serve all the requirements of a customer. I, think, it's just architecturally, I think what we're seeing in terms of simplicity and openness. And then market coverage very different then either Automation Anywhere or BluePrism. >> Alright Bobby, let me poke at something. So, if I look at, you came out this morning and said accelerate everything. One of the concerns I have is say okay, if I take existing processes, a lot of the time if you look at them, they're not ideal. They were manual in nature, it's great to do that but, how much do you need to wait and revisit and get consultants in to kind of fix things rather than just say oh okay. Faster is better for some things but not necessarily for all things unless you can make some adjustments first. >> You don't want to automate a bad process, right? So, we're not encouraging anyone to do that. So, you see a combination of... One thing about RPA is which great, is you don't have to go in and say, I'm going to go do procure to pay like Traditional IT guy. And so you can go into that process and say, oh look at all these errors, these tasks, these sub processes, these tasks. Where this huge friction and you can go automate that and get huge value. >> Almost like micro services. >> Yes, exactly. You're able to go in and that's really what people are doing. On the more ambitious projects, they're saying I'm also going to go optimize my process, think differently. But the reality is, people are going in, they're finding these few parts of a bigger process, automating it, getting immediate outcomes, immediate outcomes. And paying back that entire project in six months, including the fees on extension or PWC or other. That doesn't exist anywhere in technology. That kind of, you know, speed to an outcome and then payback period. It just doesn't exist. >> Well, the fact that the SIs are here. Yeah, we heard 15 day payback today. Super fast, ROI. The fact that the big SIs are here, especially given the relatively early days says a lot about the potential market size. I always joke, those guys like to eat at the trough. This is big business and it's important for you guys because they're strategic, they're at the board level. You need the top down support, at the same time, it sounds like there's a lot of bottom up activity. >> Bobby: Right. >> And that's where the innovations going to come from. What's next for you guys, you taking this show on the road again? >> Right, so the next Forward is in London. So, we had one in Europe and one in the U.S. We do what we call togethers, which is more intimate. Or all around the world, which are country specific or industry. I mean, we're going to go and call it the Automation First Tour. And we're going to go start our next tours up all through next year. Hit all the cities again, probably three times this size, each city. You know, I looked at Washington D.C. with federal government, we started federal government in January. Federal government for us next year should be a 60 million software business. For our partners, give them 6, 8, 10X on services on top of that. That's meaningful, that's why you see them here. That same calculation exists in every vertical and in every country. And so it's good for our partners. It's great, we want them to focus on building their skills though. Getting good skills and quality. So, we do a lot with them. We host a partner Forward yesterday with 500 partners, focusing on them. Look, we are investing in you, but you got to deliver quality, right? So, I think we amplify everything we did this year because it worked for us well. We amplify it big time and Forward in a year from now, whether it's Vegas or Orlando or we'll announce it soon, willl be substantially larger. >> Well, any company that's digitally transforming is going to put RPA as part of that digital transformation. It's not without its challenges but it's a tailwind. You better hop on that wave or you going to end up driftwood as Pat Gelsinger likes to say. Bobby, thanks so much. >> Bobby: Thank you Dave. >> Thanks for having us here. This has been a fantastic experience and congratulations and good luck going forward. >> Thank you. >> Alright guys, that's a wrap from here. This is theCUBE. Check out theCUBE.net Check out SiliconeANGLE.com for all the news. Cube.net's where all the videos are, wikimon.com for all the research. We are busy Stu, we're on the road a lot. So again, look at the upcoming events. Thanks for watching everybody. We'll see you next time.

Published Date : Oct 4 2018

SUMMARY :

Brought to you by UiPath. Bobby, great to see you again. We go to a lot of other industry events obviously, You hit Cloud, right as the wave was building. We'll have 2,000 by the end of the year. You sent me the Forrester Wave, third this year, you leapfrogged into first. you guys were, like, really open. that you actually have written some automations. This is the part where I see it, what do you hate doing, what are you manually doing? I joined, everybody said, the big problem you have Unlike, in the past, it took a little longer for automation This is the first time in history And you guys are putting your money where your mouth is. And you can run your robots and we have one of our So, you know, we talk business model and how So, the opportunity to grow within a company, where we A lot of the market forecast are under counting this space. They don't have the right skills today. RPA is going to become a fundamental component he may have told you all, You're going to see, you know, an S curve, like growth I mean you can feel it now. That puts pressure on you guys to stay ahead of the pack. So, if you have front office automation, a lot of the time if you look at them, they're not ideal. And so you can go into that process and say, But the reality is, people are going in, The fact that the big SIs are here, the innovations going to come from. Right, so the next Forward is in London. You better hop on that wave or you going to end up driftwood and good luck going forward. So again, look at the upcoming events.

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Keynote Analysis | UiPath Forward 2018


 

(energetic music) >> Live from Miami Beach, Florida. It's theCUBE covering UiPathForward Americas. Brought to you by UiPath. >> Welcome to Miami everybody. This is theCUBE the leader in live tech coverage. We're here covering the UiPathForward Americas conference. UiPath is a company that has come out of nowhere, really. And, is a leader in robotic process automation, RPA. It really is about software robots. I am Dave Vellante and I am here with Stu Miniman. We have one day of coverage, Stu. We are all over the place this weekend. Aren't we? Stu and I were in Orlando earlier. Flew down. Quick flight to Miami and we're getting the Kool-Aid injection from the RPA crowd. We're at the Fontainebleau in Miami. Kind of cool hotel. Stu you might remember, I am sure, you do, several years ago we did the very first .NEXT tour. .NEXT from Nutanix at this event. About this same size, maybe a little smaller. This is a little bigger. >> Dave, this is probably twice the size, about 1,500 people here. I remember about a year ago you were, started buzzing about RPA. Big growth in the market, you know really enjoyed getting into the keynote here. You know, you said we were at splunk and data was at the center of everything, and the CEO here for (mumbles), it's automation first. We talked about mobile first, cloud first, automation first. I know we got a lot of things we want to talk about because you know, I think back through my career, and I know you do too, automation is something we've been talking about for years. We struggle with it. There's challenges there, but there's a lot of things coming together and that's why we have this new era that RPA is striking at to really explode this market. >> Yeah, so I made a little prediction that I put out on Twitter, I'll share with folks. I said there's a wide and a gap between the number of jobs available worldwide and the number for people to fill them. That's something that we know. And there's a productivity gap. And the numbers aren't showing up. We're not seeing bump-ups in productivity even though spending on technology is kind of through the roof. Robotic Process Automation is going to become a fundamental component of closing that gap because companies, as part of the digital process transformation, they want to automate. The market today is around a billion. We see it growing 10 x over the next five to seven years. We're going to have some analysts on today from Forester, we'll dig into that a little bit, they cover this market really, really closely. So, we're hearing a lot more about RPA. We heard it last week at Infor, Charles Phillips was a big proponent of this. UiPath has been in this business now for a few years. It came out of Romania. Daniel Dines, former Microsoft executive, very interesting fellow. First time I've seen him speak. We're going to meet him today. He is a techy. Comes on stage with a T-shirt, you know. He's very sort of thoughtful, he's talking about open, about culture, about having fun. Really dedicated to listening to customers and growing this business. He said, he gave us a data point that they went from nothing, just a couple of million dollars, two years ago. They'll do 140 million. They're doing 140 million now in annual reccurring revenue. On their way to 200. I would estimate, they'll probably get there. If not by the end of year, probably by the first quarter next year. So let's take look at some of the things that we heard in the keynote. We heard from customers. A lot of partners here. Seen a lot of the big SIs diving in. That's always a sign of big markets. What did you learn today at the keynotes? >> Yeah, Dave, first thing there is definitely, one of the push backs about automation is, "Oh wait what is that "going to do for jobs?" You touched on it. There's a lot of staff they threw out. They said that RPA can really bring, you know, 75% productivity improvement because we know productivity improvement kind of stalled out over all in the market. And, what we want to do is get rid of mundane tasks. Dave, I spent a long time of my career helping to get, you know, how to we get infrastructure simpler? How do we get rid of those routine things? The storage robe they said if you were configuring LUNs, you need to go find other jobs. If you were networking certain basic things, we're going to automate that with software. But there are things that the automation are going to be able to do, so that you can be more creative. You can spend more time doing some higher level functions. And that's where we have a skills gap. I'm excited we're going to have Tom Clancy, who you and I know. I've got his book on the shelf and not Tom Clancy the fiction author, but you know the Tom Clancy who has done certifications and education through storage and cloud and now how do we get people ready for this next wave of how you can do people and machines. One of my favorite events, Dave, that we ever did was the Second Machine Age with MIT in London. Talking about it's really people plus machines, is really where you're going to get that boom. You've interviewed Garry Kasparov on this topic and it's just fascinating and it really excites me as someone, I mean, I've lived with my computers all my life and just as a technologist, I'm optimistic at how, you know, the two sides together can be much more powerful than either alone. >> Well, it's an important topic Stu. A lot of the shows that we go to, the vendors don't want to talk about that. "Oh, we don't want to talk about displacing humans." UiPath's perspective on that, and we'll poke them a little on that is, "That's old news. "People are happy because they're replacing their 'mundane tasks.'" And while that's true, there's some action on Twitter. (mumbles name) just tweeted out, replying to some of the stuff that we were talking about here, in the hashtag, which is UiPathForward, #UiPathForward, "Automation displaces unskilled workers, "that's the crux of the problem. "We need best algorithms to automate re-training and "re-skilling of workers. "That's what we need the most for best socio-economic "outcomes, in parallel to automation through "algorithm driven machines," he's right. That gap, and we talked about this at 2MA, is it going to be a creativity gap? It's an education issue, it's an education challenge. 'Cause you just don't want to displace, unskilled workers, we want to re-train people. >> Right, absolutely. You could have this hollowing out of the market place otherwise, where you have really low paid workers on the one end, and you have really high-end creative workers but the middle, you know, the middle class workers could be displaced if they are not re-trained, they're not put forward. The World Economic Forum actually said that this automation is going to create 60-million net new jobs. Now, 60-million, it sounds like a big number, but it is a large global workforce. And, actually Dave, one of the things that really struck me is, not only do you have a Romanian founder but up on stage we had, a Japanese customer giving a video in Japanese with the subtitles in English. Not something that you typically see at a U.S. show. Very global, in their reach. You talked about the community and very open source focus of something we've seen. This is how software grows very fast as you get those people working. It's something I want to understand. They've got, the UiPath that's 2,000 customers but they've got 114,000 certified RPA developers. So, I'm like, okay, wait. Those numbers don't make sense to me yet, but I'm sure our guests are going to be able to explain them. >> And, so you're right about the need for education. I was impressed that UiPath is actually spending some of it the money that it's raised. This company, just did a monster raise, 225-million. We had Carl Ashenbach on in theCUBE studio to talk about that. Jeff Freck interviewed him last week. You can find that interview on our YouTube play list and I think on out website as well. But they invested, I think it was 10-million dollars with the goal of training a million students in the next three years. They've hired Tom Clancy, who we know from the old EMC education world. EMC training and education world. So they got a pro in here who knows to scale training. So that's huge. They've also started a 20-million investment fund investing in start ups and eco-system companies, so they're putting their money where their mouth is. The company has raised over 400-million dollars to date. They've got a 3-billion dollar evaluation. Some of the other things we've heard from the keynote today, um, they've got about 1,400 employees which is way up. They were just 270, I believe, last year. And they're claiming, and I think it's probably true, they're the fastest growing enterprise software company in history, which is kind of astounding. Like you said, given that they came out of Romania, this global company maybe that's part of the reason why. >> I mean, Dave, they said his goal is they're going to have 4,000 employees by 2019. Wait, there are a software company and they raised huge amounts of money. AS you said, they are a triple unicorn with a three billion dollar valuation. Why does a software company need so many employees? And 3,000, at least 3,000 of those are going to be technical because this is intricate. This is not push button simplicity. There's training that needs to happen. How much do they need to engage? How much of this is vertical knowledge that they need to get? I was at Microsoft Ignite two weeks ago. Microsoft is going really deep vertically because AI requires specialized knowledge in each verticals. How much of that is needed from RPA? You've got a little booklet that they have of some basic 101 of the RPA skills. >> I don't know if you can see this, but... Is that the right camera? So, it's this kind of robot pack. It's kind of fun. Kind of go through, it says, you got to reliable friend you can automate, you know, sending them a little birthday wish. They got QR codes in the back you can download it. You know, waiters so you can order online food. There's something called Tackle, for you fantasy football players who help you sort of automate your fantasy football picks. Which is kind of cool. So, that's fun. There's fun culture here, but really it's about digital transformation and driving it to the heart of process automation. Daniel Dines, talked about taking things from hours to minutes, from sort of accurate to perfectly accurate. You know, slow to fast. From very time consuming to automated. So, he puts forth this vision of automation first. He talked about the waves, main frames, you know the traditional waves client server, internet, etc. And then, you know I really want to poke at this and dig into it a little bit. He talked about a computer vision and that seemed to be a technical enabler. So, I'm envisioning this sort of computer vision, this visual, this ability to visualize a robot, to visualize what's happening on the screen, and then a studio to be able to program these things. I think those are a couple of the components I discerned. But, it's really about a cultural shift, a mind shift, is what Daniel talked about, towards an automation first opportunity. >> And Dave, one of the things you said right there... Three things, the convergence of computer vision, the Summer of AI, and what he meant by that is that we've lived through a bunch of winters. And we've been talking about this. And, then the business.. >> Ice age of a, uh... >> Business, process, automation together, those put together and we can create that automation first era. And, he talked about... We've been talking about automation since the creation of the first computer. So, it's not a new idea. Just like, you know we've been talking on theCUBE for years. You know, data science isn't a new thing. We sometimes give these things new terms like RPA. But, I love digging into why these are real, and just as we've seen these are real indicators, you know, intelligence with like, whether you call it AI or ML, are doing things in various environments that we could not do in the past. Just borders of magnitude, more processing, data is more important. We could do more there. You know, are we on the cusp of really automation. being able to deliver on the things that we've been trying to talk about a couple of generations? >> So a couple of other stats that I thought were interesting. Daniel put forth a vision of one robot for every person to use. A computer for every person. A chicken for every pot, kind of thing (laughs) So, that was kind of cool. >> "PC for every person," Bill Gates. >> Right, an open and free mind set, so he talked a about, Daniel talked about of an era of openness. And UiPath has a market place where all the automations. you can put automations in there, they're all free to use. So, they're making money on the software and not on the automation. So, they really have this... He said, "We're making our competitors better. "They're copying what we're doing, "and we think that's a good thing. "Because it's going to help change the world." It's about affecting society, so the rising tides lift all boats. >> Yeah Dave, it reminds me a lot of, you know, you look at GitHub, you look at Docker Hub. There's lots of places. This is where code lives in these open market places. You know, not quite like the AWS or IBM market places where you can you can just buy software, but the question is how many developers get in there. They say they got 250,000 community members already there. So, and already what do they have? I think hundreds of processes that are built in there, so that will be a good metric we can see to how fast that scales. >> We had heard from a couple of customers, and Wells Fargo was up there, and United Health. Mr. Yamomoto from SNBC, they have 1,000 robots. So, they are really completely transforming their organization. We heard from a partner, Data Robot, Jeremy Atchins, somebody who's been on theCUBE before, Data Robot. They showed an automated loan processing where you could go in, talk to a chat bot and within minutes get qualified for a loan. I don't know if you noticed the loan amount was $7,000 and the interest rate was 13.6% so the applicant, really, must not of had great credit history. Cause that's kind of loan shark rates, but anyway, it was kind of a cool demo with the back end data robot munging all the data, doing whatever they had to do, transferring through a CSV into the software robot and then making that decision. So, that was kind of cool, those integrations seemed to be pretty key. I want to learn more about that. >> I mean it reminds me of chat box have been hot in a lot of areas lately, as how we can improve customer support and automate things on infrastructure in the likes of, we'll see how those intersections meet. >> Yeah, so we're going to be covering this all day. We got technologists coming on, customers, partners. Stu and I will be jamming. He's @Stu and I'm @Dvellante. Shoot us any questions, comments. Thanks for the ones we've had so far. We're here at the Fontainebleau in Miami Beach. Pretty crazy hotel. A lot of history here. A lot of pictures of Frank Sinatra on the wall. Keep it right there, buddy. You're watching theCUBE. We'll be right back after this short break. (energetic music)

Published Date : Oct 4 2018

SUMMARY :

Brought to you by UiPath. We are all over the place this weekend. Big growth in the market, Seen a lot of the big SIs diving in. of my career helping to get, A lot of the shows that we but the middle, you know, Some of the other things 101 of the RPA skills. They got QR codes in the And Dave, one of the of the first computer. So a couple of other on the software and not on but the question is how many and the interest rate was in the likes of, we'll see Thanks for the ones we've had so far.

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Paul Appleby, Kinetica | theCUBE NYC 2018


 

>> Live from New York, it's the Cube (funky music) covering the Cube New York City 2018 brought to you by SiliconANGLE Media and its ecosystem partners. (funky music) >> Everyone welcome back to theCUBE live in New York City for Cube NYC. This is our live broadcast - two days of coverage around the big data world, AI, the future of Cloud analytics. I'm John Furrier, my cohost Peter Burris. Our next guest is Paul Appleby, CEO Kinetica. Thanks for coming back to theCUBE - good to see you. >> Great to be back again and great to visit in New York City - it's incredible to be here on this really important week. >> Last time we chatted was in our big data Silicon Valley event, which is going to be renamed Cube SV, because it's not just data anymore; there's a lot of Cloud involved, a lot of new infrastructure. But analytics has certainly changed. What's your perspective now in New York as you're in here hearing all the stories around the show and you talk to customers - what's the update from your perspective? Because certainly we're hearing a lot of Cloud this year - Cloud, multi Cloud, analytics, and eyeing infrastructure, proof in the pudding, that kind of thing. >> I'm going to come back to the Cloud thing because I think that's really important. We have shifted to this sort of hybrid multi Cloud world, and that's our future - there is no doubt about it, and that's right across all spectre of computing, not just as it relates to data. But I think this evolution of data has continued this journey that we've all been on from whatever you want to call it - systems or record - to the world of big data where we're trying to gain insights out of this massive oceans of data. But we're in a world today where we're leveraging the power of analytics and intelligence, AI machine learning, to make fundamental decisions that drive some action. Now that action may be to a human to make a decision to interact more effectively with a customer, or it could be to a machine to automate some process. And we're seeing this fundamental shift towards a focus on that problem, and associated with that, we're leveraging the power of Cloud, AI, ML, and all the rest of it. >> And the human role in all this has been talked about. I've seen in the US in the political landscape, data for good, we see Facebook up there being basically litigated publicly in front of the Senate around the role of data and the elections. People are talking in the industry about the role of humans with machines is super important. This is now coming back as a front and center issue of hey, machines do great intelligence, but what about the human piece? What's your view on the human interaction component, whether it's the curation piece, the role of the citizen analyst, or whatever we're calling it these days, and what machines do to supplement that? >> Really good question - I've spent a lot of time thinking about this. I've had the incredible privilege of being able to attend the World Economic Forum for the last five years, and this particular topic of how Robotics Automation Artificial Intelligence machine learning is impacting economies, societies, and ultimately the nature of work has been a really big thread there for a number of years. I've formed a fundamental view: first of all, any technology can be used for good purposes and bad purposes, and it's - >> It always is. >> And it always is, and it's incumbent upon society and government to apply the appropriate levels of regulation, and for corporations to obviously behave the right way, but setting aside those topics - because we could spend hours talking about those alone - there is a fundamental issue, and this is this kind of conversation about what a lot of people like to describe as the fourth industrial revolution. I've spent a lot of time, because you hear people bandy that around - what do they really mean, and what are we really talking about? I've looked at every point in time where there's been an industrial revolution - there's been a fundamental shift of work that was done by humans that's now done by machines. There's been a societal uproar, and there're being new forms of work created, and society's evolved. What I look at today is yes, there's a responsibility and a regular treaside to this, but there's also a responsibility in business and society to prepare our workers and our kids for new forms of work, cause that's what I really think we should be thinking about - what are the new forms of work that are actually unlocked by these technologies, rather than what are the roles that are displaced by this steam powered engine. (laughs softly) >> Well, Paul, we totally agree with you. There's one other step in this process. It kind of anticipates each of these revolutions, and that is there is a process of new classes of asset formation. Mhm. So if you go back to when we put new power trains inside row houses to facilitate the industrial revolution in the early 1800s, and you could say the same thing about transportation, and what the trains did and whatnot. There's always this process of new asset formation that presaged some of these changes. Today it's data - data's an asset cause businesses ultimately institutionalize, or re institutionalize, their work around what they regard as valuable. Now, when we start talking about machines telling other machines what to do, or providing options or paring off options for humans so they have clear sets of things that they can take on, speed becomes a crucial issue, right? At the end of the day, all of this is going to come back to how fast can you process data? Talk to us a little bit about how that dynamic and what you guys are doing to make it possible is impacting business choices. >> Two really important things to unpack there, and one I think I'd love to touch on later, which is data as an asset class and how corporations should treat data. You talk about speed, and I want to talk about speed in the context of perishability, because the truth is if you're going to drive these incredible insights, whether it's related to a cyber threat, or a terrorist threat, or an opportunity to expand your relationship with a customer, or to make a critical decision in a motor vehicle in an autonomous operating mode, these things are about taking massive volumes of streaming data, running analytics in real time, and making decisions in real time. These are not about gleaning insights from historic pools or oceans of data; this is about making decisions that are fundamental to - >> Right now. >> The environment that you're in right now. You think about the autonomous car - great example of the industrial Internet, one we all love to talk about. The mechanical problems associated with autonomy have been solved, fundamentally sensors in cars, and the automated processes related to that. The decisioning engines - they need to be applied at scale in millions of vehicles in real time. That's an extreme data problem. The biggest problem solved there is data, and then over time, societal and regulatory change means that this is going to take some time before it comes to fruition. >> We were just saying - I think it was 100 Teslas generating 100 terabytes of data a day based on streams from its fleet of cars its customers have. >> We firmly believe that longer term, when you get to true autonomy, each car will probably generate around ten terabytes of data a day. That is an extremely complex problem to solve, because at the end of the day, this thinking that you're able to drive that data back to some centralized brain to be making those decisions for and on behalf of the cars is just fundamentally flawed. It has to happen in the car itself. >> Totally agree. >> This is putting super computers inside cars. >> Which is kind of happening - in fact, that 100 terabytes a day is in fact the data that does get back to Tesla. >> Yeah. >> As you said, there's probably 90% of the data is staying inside the car, which is unbelievable scale. >> So the question I wanted to ask you - you mentioned the industrial revolution, so every time there's a new revolution, there's an uproar, you mentioned. But there's also a step up of new capabilities, so if there's new work being developed, usually entrepreneur activity - weird entrepreneurs figured out that everyone says they're not weird anymore; it's great. But there's a step up of new capability that's built. Someone else says hey, the way we used to do databases and networks was great for moving one gig Ethernet on top of the rack; now you got 10 terabytes coming off a car or wireless spectrum. We got to rethink spectrum, or we got to rethink database. Let's use some of these GPUs - so a new step up of suppliers have to come in to support the new work. What's your vision on some of those things that are happening now - that you think people aren't yet seeing? What are some of those new step up functions? Is it on the database side, is it on the network, is it on the 5G - where's the action? >> Wow. Because who's going to support the Teslas? (Paul laughs) Who's going to support the new mobile revolution, the new iPhones the size of my two hands put together? What's your thoughts on that? >> The answer is all of the above. Let me talk about that and what I mean by that. Because you're looking at it from the technology perspective, I'd love to come back and talk about the human perspective as well, but from the technology perspective, of course leveraging power is going to be fundamental to this, because if you think about the types of use cases where you're going to have to be gigathreading queries against massive volumes of data, both static and streaming, you can't do that with historic technology, so that's going to be a critical part of it. The other part of it that we haven't mentioned a lot here but I think we should bring into it is if you think about these types of industrial Internet use cases, or IOT - even consumer Internet IOT related use cases - a lot of the decisioning has to occur out of the H. It cannot occur in a central facility, so it means actually putting the AI or ML engine inside the vehicle, or inside the cell phone tower, or inside the oil rig, and that is going to be a really big part of you know, shifting back to this very distributive model of machine lining in AI, which brings very complex questions in of how you drive governance - (John chuckles) >> And orchestration around employing Ai and ML models at massive scale, out to edge devices. >> Inferencing at the edge, certainly. It's going to be interesting to see what happens with training - we know that some of the original training will happen at the center, but some of that maintenance training? It's going to be interesting to see where that actually - it's probably going to be a split function, but you're going to need really high performing databases across the board, and I think that's one of the big answers, John, is that everybody says oh, it's all going to be in software. It's going to be a lot of hard word answers. >> Yep. >> Well the whole idea is just it's provocative to think about it and also intoxicating if you also want to go down that rabbit hole... If you think about that car, okay, if they're going to be doing century machine learning at the edge - okay, what data are you working off of? There's got to be some storage, and then what about real time data coming from other either horizontally scalable data sets. (laughs) So the question is, what do they have access to? Are they optimized for the decision making at that time? >> Mhm. >> Again, talk about the future of work - this is a big piece, but this is the human piece as well. >> Yeah. >> Are our kids going to be in a multi massive, multi player online game called Life? >> They are. >> They are now. They're on Fortnite, they're on Call of Duty, and all this gaming culture. >> But I think this is one of the interesting things, because there's a very strong correlation between information theory and thermodynamics. >> Mhm. >> They're the same exact - in physics, they are the identical algorithms and the identical equations. There's not a lot of difference, and you go back to the original revolution, you have a series of row houses, you put a power supply all the way down, you can run a bunch of looms. The big issue is entropy - how much heat are you generating? How do you get greater efficiency out of that single power supply? Same thing today: we're worried about the amount of cost, the amount of energy, the amount of administrative overhead associated with using data as an asset, and the faster the database, the more natural it is, the more easy it is to administer, the more easy it is to apply to a lot of different cases, the better. And it's going to be very, very interesting over the next few year to see how - Does database come in memory? Does database stay out over there? A lot of questions are going to be answered in the next couple years as we try to think about where these information transducers actually reside, and how they do their job. >> Yeah, and that's going to be driven yes, partially by the technology, but more importantly by the problems that we're solving. Here we are in New York City - you look at financial services. There are two massive factors in financial services going on what is the digital bank of the future look like, and how the banks interact with their customers, and how you get that true one-to-one engagement, which historically has been virtually impossible for companies that have millions or tens of millions of customers, so fundamental transformation of customer engagement driven by these advanced or excelerated analytics engines, and the pair of AI and ML, but then on the other side if you start looking at really incredibly important things for the banks like risk and spread, historically because of the volumes of data, it's been virtually impossible for them to present their employees with a true picture of those things. Now, with these accelerated technologies, you can take all the historic trading data, and all of the real time trading data, smash that together, and run real time analytics to make the right decisions in the moment of interaction with a customer, and that is incredibly powerful for both the customer, but also for the bank in mitigating risk, and they're the sorts of things we're doing with banks up and down the city here in New York, and of course, right around the world. >> So here's a question for you, so with that in mind - this is kind of more of a thought exercise - will banks even be around in 20 years? >> Wow. (laughs) >> I mean, you've got block chains saying we're going to have new crypto models here, if you take this Tesla with ten terabytes going out every second or whatever that number is. If that's the complex problem, banking should be really easy to solve. >> I think it's incumbent on boards in every industry, not just banking, to think about what existential threats exist, because there are incredibly powerful, successful companies that have gone out of existence because of fundamental shifts and buying behaviors or technologies - I think banks need to be concerned. >> Every industry needs to be concerned. >> Every industry needs to be concerned. >> At the end of the day, every board needs to better understand how they can reduce their assets specificities, right? How they can have their assets be more fungible and more applicable or appropriable to multiple different activities? Think about a future where data and digital assets are a dominant feature of business. Asset specificities go down; today their very definition of vertical industry is defined by the assets associated with bottling, the assets associated with flying, the assets associated with any number of other things. As aspect specialist needs to go down because of data, it changes even the definition of industry, let alone banking. >> Yeah, and auto industry's a great example. Will we own cars in the future? Will we confirm them as a service? >> Exactly. >> Car order manufacturers need to come to terms with that. The banks need to come to terms with the fact that the fundamental infrastructure for payments, whether it's domestic or global, will change. I mean, it is going to change. >> It's changing. It's changing. >> It has to change, and it's in the process of changing, and I'm not talking about crypto, you know, what form of digital currency exists in the future, we can argue about forever, but a fundamental underlying platform for real time exchange - that's just the future. Now, what does that mean for banks that rely heavily on payments as part of their core driver of profitability? Now that's a really important thing to come to terms with. >> Or going back to the point you made earlier. We may not have banks, but we have bankers. There's still going to be people who're providing advice in council, helping the folks understand what businesses to buy, what businesses to sell. So whatever industry they're in, we will still have the people that bring the extra taste to the data. >> Okay, we got to break it there, we've run out of time. Paul, love to chat further about future banking, all this other stuff, and also, as we live in a connected world, what does that mean? We're obviously connected to data; we certainly know there's gonnna be a ton of data. We're bringing that to you here, New York City, with Cube NYC. Stay with us for more coverage after the short break. (funky music)

Published Date : Sep 13 2018

SUMMARY :

brought to you by SiliconANGLE Media Thanks for coming back to theCUBE - good to see you. in New York City - it's incredible to be here around the show and you talk to customers - Now that action may be to a human to make a decision about the role of humans with machines is super important. to attend the World Economic Forum for the last and government to apply the appropriate levels At the end of the day, all of this is going to come back to and one I think I'd love to touch on later, and the automated processes related to that. based on streams from its fleet of cars because at the end of the day, a day is in fact the data that does get back to Tesla. is staying inside the car, which is unbelievable scale. So the question I wanted to ask you - Who's going to support the new mobile revolution, a lot of the decisioning has to occur out of the H. at massive scale, out to edge devices. It's going to be interesting to see what happens There's got to be some storage, and then what about Again, talk about the future of work - this is and all this gaming culture. But I think this is one of the interesting things, the more easy it is to administer, the more easy it is and all of the real time trading data, Wow. If that's the complex problem, or technologies - I think banks need to be concerned. the assets associated with bottling, Yeah, and auto industry's a great example. The banks need to come to terms with the fact It's changing. Now that's a really important thing to come to terms with. Or going back to the point you made earlier. We're bringing that to you here,

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