>> Narrator: Live from Orlando, Florida. It's theCUBE... covering Accelerate '19. (electronic music) Brought to you by Fortinet. >> Welcome back to theCUBE. We are at Fortinet Accelerate 2019 in Orlando, Florida. I'm Lisa Martin with Peter Burris. We've been here all day talking with Fortinet executives, with partners, really understanding the evolution of cybersecurity and how they are helping customers to combat those challenges to be successful. We're pleased to welcome back to theCUBE alumni John Bove, the VP of North America's channel for Fortinet. John welcome back to the program. >> Thanks for having me, great to see you both again. >> Likewise, so, so much going on today, some news coming out. The keynote this morning started with a lot of electricity around Fortinet's industry leadership, product leadership, there was a lot of growth numbers shared >> John: Yup >> There's also a lot of people here about close to four thousand. >> John: Close to four thousand people, yup. >> And you saying that a good percentage of that is partners, forty countries represented. What are some of the things from your perspective, that you've observed today, in terms of the reaction from the channel to all of this news coming out. >> Yeah so first off, the heritage of this event really was a partner conference going back to its infancy and you know as Fortinet continues to grow and our customer profile continues to you know, move up market, we've now invited customers. So it's really great the synergy that we have. We've got a number of partners with their customers coming to meetings and meeting with executives, and so it's just really fantastic. You know relative to the announcements about the partner program, we've seen really positive feedback. I think the program was introduced about a decade ago and it really was time for a refresh, and so, what we've done is, we want to bring a program to our partner community that, allows them to engage with us in how they see fit, and then we want to build the go to market that's a little bit more in tune with the market that exists here, as we're moving into the year 2020 and beyond. So we're really assimilating a reseller, MMSP and Cloud as types of partner go to markets, and organizing that all underneath the Fortinet partner program umbrella. We'll also be introducing a consultancy track because we want to insure that the assets within the network security expert program are available to those consultants that are working with customers on their journey to the Cloud, for instance, or through this digital transformation. And then finally we're introducing what we're calling a competency focus. So as Fortinet continues to grow as a company there's a number of competencies that we feel if we enable partners appropriately they're going to be able to benefit from. They're going to build a stronger business around the Fortinet Security Fabric. So, we're going to focus on SD-WAN, we're going to focus on Fabric, we're going to focus on Data Center, operational technologies and then S.A.C., because we do think, you know, S.A.C. operations, is an area, that cybersecurity and the number of tool sets are introduced, it's an area that we need to grow into as a company as well. >> Lots going on. >> Lot's going on, yes. >> So as you consider some of the challenges that your partners face, we talked a little bit about this with Patrice, partners, throughout the industry are hurting as they try to transition from a more traditional hardware to whatever's going to be the steady state, >> John: That's right >> with the Cloud and the Edge having such an impact. Education is crucial. You not just get your customers educated about how cybersecurity works, but your partners need to be increasingly educated so they can find those opportunities, niches, stay in business, help you engage, how's that playing out? >> My number one initiative as the channel leader is to drive partner competency and preference. And so, going back to competency, if we can build partner competencies, they're going to build a healthier, more margin rich business around the Security Fabric, which then, selfishly, is going to lead them to delivering more preference around Fortinet. But there's no doubt, it's a changing dynamics. Business models are changing on the fly. We're seeing evolution of VAR to MSP, and MSP to MSSP, and we are laser focused on capitalizing that. Our FortiSIEM technology for instance is, I really view as a Beachhead technology for us to go capitalize that MSP market in the mid-market. I think that the evolution of consumption to more of a consumption model away from a transactional acquisition, also lends itself to new and innovative programs that need to be delivered. In fact with our North American distributors, in the past six months, we've introduced hardware as a service, to reduce, you know, to position things as an operational expense, which may be more in tune with how customers are purchasing today, and we've introduced FortiSIEM for MSSP. The evolution of VAR to a service provider can be very capital intensive, and so one of the things that we've done with our hardware as a service and FortiSIEM for MSSP, we've really tried to reduce the cost of the entry point, and drive more day one margin opportunity for those partners. >> Let me build on that if I may Lisa, so Ken and Mike have done a pretty phenomenal job of steering Fortinet into the future and anticipating some of the big changes that have occurred. You guys have therefore pretty decent visibility into how things are going to play out, and are now large enough that your actually participating in making the future that >> Right >> Everybody else is thinking about. When you introduce a product, I mean, it takes a period of time for your partners to get educated, to up-skill, to really set themselves up to succeed in this dynamic world. Are you introducing educational regimens, competency tests, providing advice and council about the new competencies they're going to need, in anticipation to some of these, some of the roadmap of the, to the future that you see? >> Yeah, so two things I'll touch on there is you know, the NSC program has been wildly successful program for ... >> Peter: No what does NSE stand for? >> Network Security Expert so it's a training course where for a partner and you've got new team members coming on board, the NSE113 really enables them of how to position, you know, Fortinet, and what the challenges are in a network in a cybersecurity environment today. With the elements four through eight being more technical. We've seen over 200,000 certifications being adopted globally, so, I think, part of the visionary capabilities that Michael and Ken have, is they've incorporated the education piece of it, and so carrying that along, and so as we do introduce new products, it's built into the NSE modules. I'll point to one of the most successful things we did in 2018 was called Fast Tracks, and so we've basically taken the NSE content and put it into consumable two hour, hands on, technical labs for our partners and customers. We had a goal in 2018 to hit about a thousand people going through the Fast Track program, we hit over eight thousand people. So, we know that there is a thirst for knowledge out there and the company's done a really good job, through the NSE program, the Network Security Expert Program, through out Network Security Academy Program, and through our Fast Tracks to drive that necessary enablement. >> Peter: That's very exciting. >> Yeah I know absolutely, I mean, it's a fantastic time to be at Fortinet, its a fantastic time to be a Fortinet partner, and I think with the announcements that we made today, we're really trying to set our partners up for success, and help them build a all encompassing business around the Security Fabric. It's a very noisy industry out there. There's a lot of point based solutions that, that lack the integration and really you need an integrated set of solutions in this, you know, expanding digital footprint that customers are faced with. >> So when we talk about education and I'm glad that you guys brought that up, that was a big topic, it was a pillar that Ken talked about, that Patrice talked about as well, it was one of the core pillars that was talked about at the World Economic Forum that was just a couple of months ago. So as we talk about education and educating your partners, I'd like to kind of flip that and ask how are your partners educating you on, these are the trends and concerns and the issues that we're seeing in the market today, to help influence the direction of Fortinet's technology? >> Yup, you know it's funny that you say that, I've been in partner meetings all day today, and it's great I get to spend, I don't think I've ever been this popular and definitely not in high school or college, but in spending time with partners and understanding their challenges it's good to see that our focus on the competency and preference and providing consumption modeling, fits to exactly the challenges that they're faced with, because VARS will tell you that the transition from being a reseller to an MSP can be very, very expensive. And so, with FortiSIEM for MSSP and the as of service offerings, we're reducing that. And so, there are , they're resonating to that. But the other thing is, for the mid-market customer, the Security Fabric alleviates the need for the Cyber skills gap, right? We can't hire fast enough, and so, by depending upon the broad integrated and automated posture that this Fortinet Security Fabric allows, it really allows partners and customers to overcome some of the challenges, just from a head count standpoint. And I think that the NSE program also does a very good job of filling that gap as well. >> So the partner used to mean, these are the, for that group of customers, who our direct sales organization can't make money on, we will give them to partners, or the very, very large, for a very, very large company that's owned by Accenture or owned by Dimension Data, or something like that, >> Yup >> We'll work with them and deliver it. And that kind of middle was kind of lost. But even today, that Loewen, that idea of segmenting purely on the basis of how big they are, is problematic because there's a lot of small companies happening because of this digital transformation they're going to very rapidly grow into some very, very big footprints. >> Absolutely >> So how is that line between what Fortinet does, what the partner does, what the customer does, to achieve these outcomes, starting to shift? >> We're going to be introducing an ecosystem based approach. It's called Partner to Partner Connect, and it is to actually do that very thing. For those partners that may be in the mid-market, that need those expertise, we're going to allow partners to create almost a marketplace of service offerings so they can fill their gaps and they can build meaningful practices, leveraging what Fortinet is doing, but also leveraging somewhat some of our other partners are doing. We're seeing this immediately done with our distribution partners, in North America, and we're going to be introducing the Partner to Partner Connect later this year, and accessible through our Partner Portal. >> And those competencies that are associated with the NSE and the education, then become part of those Partner to Partner brands >> John: Absolutely >> Which makes it easy for those partners to be more trustworthy of whatever accommodations they put together to serve customers. >> Yup, I'll give you an example. So, we're also going to be announcing tomorrow afternoon in our North America breakout session, a Cloud Channel Initiative, and so our goal with this Cloud Channel Initiative, is to allow partners to build meaningful security and networking businesses in the public Cloud. We're going to utilize blueprints for reference architectures, we're going to align with education and certification, and then we're going to guide them through enablement to go to market. That's one of the things also we released this week was the NSE7 for public and private Cloud. So again, as we introduce new technologies and we introduce new opportunities, we're also aligning that to education as well, so the partners can be self service, because the better job a partner does is developing that competency , then the more services rich they're going to be able to deliver to the end customer themselves. >> What are some of your expectations in terms of FY19, I know this is a 20% year on your growth that Fortinet as a company achieved last year, I imagine a good amount of that was driven and influenced by the channel, but as this momentum continues to grow, as we saw this morning, and we've heard throughout this show today, what are some of your expectations about growing the number of partners in the programs that you talked about, like by the end of this year? >> Yes, we recognize, you know, first of all we appreciate our partners so much, and we want to ensure that we are enabling their business we're absolute in active recruitment mode. You know, we're currently going through recruitment and reactivation campaigns with partners that we want or maybe have done business with us before. We see we're coming off of a quarter in which we set a record for the most deal registrations and so that's really the metric in which we look for partner impact. They bring us an opportunity, we give them additional margin and we protect them. So, Q1, fiscal Q1 for us, was our largest deal registration quarter we've ever had. And in 2018 we saw a 52% increase in closed opportunities through our deal registration program. So the impact of the North American Channel is absolutely being felt and we're really excited about the new partner program and what it's going to allow us to do as we expand more into the MSP market, more into the Cloud market, and then hopefully go enable that whole consultancy layer that's out there as well, to help customers on their journey. >> So in terms of your session tomorrow, 'Transforming Your Profitability with Fortinet's Tailor Made Programs,' you mentioned some of the new announcements, what are like the top three take aways that attendees from that session are going to walk away with? >> Well it's going to be, we want to drive partner initiated revenue, we want to do that through competency development, through Widespace account penetration, and through meaningful investments that allow our partners to scale their business. >> Lisa: Lot of momentum, John thank you so much for visiting with Peter and me on theCUBE this afternoon, we can't wait to hear what great news you have next year. >> I look forward to it, thank you both. >> Excellent, our pleasure. For Peter Burris, I'm Lisa Martin, you're watching theCUBE. (electronic music)