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Uma Lakshmipathy and Saju Sankarankutty, Infosys | HPE Discover 2021


 

>>Mhm Welcome to the cubes coverage of HP discover 2021. I'm your host lisa martin. I've got a couple of guests with me here from emphasis. Alumni Yuma lacks empathy. Is back. Senior vice president and regional head of EMEA emphasis Yuma. It's great to see you welcome back to the program. >>Yeah. Hi Liza. It's great to be back for discover 2021. It's been a great opportunity to meet with health, a lot of our stakeholders and HP. >>Excellent. We're gonna dig into that. And so do Cutie is here as well. The Cto Cloud Advisory, VP hybrid cloud engineering platforms and automation at emphasis. Sergey Welcome to the program. >>Thank you lisa. It's a pleasure to be in the program is my first time but I really enjoy it. Well, >>Welcome. Welcome. So the next 15 minutes or so we're gonna unpack a survey that was just done as we know cloud has catalyzed a lot in the last year. One of those being cloud adoption. Talk to us about some of the things that you've seen as more and more enterprises are moving workloads to cloud. How is a hybrid cloud enabling businesses to grow, enabling them to actually have a competitive edge? >>Uh lisa if you uh if you look at the pre covid scenario and what there are many, many clients which actually made a significant move into cloud, but there were many few, a few of the companies who didn't really take a mature uh cloud adoption. But those companies which actually did the adoption, we see that have taken a big step with the help of the when the covid hit them because they were able to be very resilient. But at the same time they were able to the cloud adoption really help them to improve their business profits. Uh When we did this cloud radar survey across all the geography is we didn't get across the U. S. The latin, the issue pacific the EMEA markets. And when we looked at uh what our clients and enterprises were able to recover and get all of this whole cloud adoption. We've we've got a number of 414 billions of profits that the enterprises can make by using this cloud adoption. And that's what we saw in this survey that we did with our clients. >>Yeah, that's huge enterprises. The survey found can add up to you said 414 billion and that new profits annually through effective cloud adoption and sticking with you for a second. What does emphasis described as effective cloud adoption? >>When we look at cloud adoption, we have enterprises who started shifting workloads which are very comfortable for them. And then uh then they started to take the more mature understanding of moving workloads which were very critical to the business. So when we look at effective, it is a combination of both the ones that were very easy to go to the cloud, the ones that made business is able to bring in new applications and new go to markets uh to their segments to their clients. But then it is also about taking some of those legacy world clothes and making a choice the right choice to take it by transforming those applications and environments uh, into the cloud direction. And that's what we call us effective. It's just not the easy ones but also those complex and legacy rebuild ones that that effectively goes on to transform itself into a new way for the for their clients and for the experience of the users. >>It's a big changes coming, big opportunities. So as we see, we've talked about this for many times, more and more companies moving to multi cloud arrangements for a variety of reasons, what have been some of the things that emphasis has experienced and what are some of your viewpoints on a multi cloud? >>Thank you, lisa. So, um, if you look around >>right, you know, hybrid >>cloud has been the new normal. Right? And um, and if you look at it, private cloud is becoming an essential component for hosting applications. You know, uh you know, when you look at it, it's more about applications which have low latency requirements, it has regulatory requirements or it has a static demand of infrastructure. Now, what emphasis has done in this space is is that, you know, we have um we have developed a framework which we call it as a right cloud solution framework >>and this is >>focused on implementing a hybrid, multi cloud leveraging and in house developed tools and frameworks as well as platforms along with our strategic partner ecosystem, >>that is our biggest contribution >>onto the hybrid multi cloud world. Now, the foundation of our framework is emphasis public cloud platform. It's a unified multi cloud management platform. It can provision, it can orchestrate, it can also manage the cloud deployment across multiple of the environment. It can be a private, it can be public or it can be on the edge. >>Now, apart from all of these >>things, it also offers features and functionalities very similar to the hyper scholars and either it can be in terms of the user experience or it can be in a commercial model or a technology stack or it can be reports or it can be persona based user experience and integration with multiple systems. It brings all of these functionalities >>seamlessly >>across the >>multiple hybrid >>ecosystem protect. That's the biggest contribution from emphasis in this space. >>Got it. Okay. As we see the just clear growth of multi cloud in every industry. Talk to us about what the cloud radar survey uncovered with respective you've mentioned that big number, the correlation between cloud transformation and profitable growth for enterprises across any industry. >>So I did mention about it uh Liza in in the previous question as well. Then we looked at when we look at enterprises trying to take the cloud adoption. The big benefits for the enterprises do happen when they crossed that uh layer of moving a significant part of their existing legacy in a very transformed new world. And that brings in the new way of working for their customers, for their end users and internally as well for their various stakeholders. And that I think is creating a cost structure for them, which is very, very optimal from where they were. But at the same time, it is enabling their ecosystem of of users and customers to come and operate in a very seamless fashion. And that is the biggest advantage of uh boosting profits for them at the same time, cutting costs within the, within the internal stakeholders. So at one stage you're optimizing your cost at another stage, you're bringing in a easiness for your clients to operate on, which is actually creating that enlarged profit boost. >>We're sticking with you for a second. If we unpack that growth, that business profit growth opportunity that the survey uncovered, Are we talking about things like faster time to market, increasing scale? What are some of the things underneath that hood? >>So, if you if you look at uh traditionally cloud was considered uh the enabler for quick, faster time to market. But now cloud has become the central theme for resilience. If you look at the covid pandemic, uh, those, those enterprises which were already cloud enabled, we're able to resiliently and sustain their business and grow their businesses. So as economy started opening up, if I can talk about an automotive client who is today enriching businesses out of china because they have the first economy that has opened up after the pandemic. So you see a lot of enablement for those enterprises which have already taken the cloud journey. And if you look at Today enterprises are in somewhere around 17-18% of of cloud adopt mint and if they can take that to the 40%, that's when they will see that kind of boosted profits. And we can clearly see about $400 plus billion dollars of profits that enterprises can make. >>All right, so let's talk to you for a second. If we look at some of the survey results, the acceleration that is expected to be seen by in the next year of enterprises moving so many more workloads to cloud. You talked about hybrid cloud. Talk to me about how the experience of working with HP in creating joint solution suites is going to help the customers facilitate and drive that transformation. >>Thank you lisa. So if you look at H P E, H P E comes with a fine set of technology and commercial constructs, you know, that complements our right cloud framework >>and they offer >>the solutions. The whole sort of a lot of solutions offer private cloud as a service which is a major component of our right club framework. >>Either it is a >>continuous service with HP is as ephemeral data platform on HP hardware, or >>Vida as a >>service based on a compose Herbal and Converse infrastructure or H P. S cloud built on >>HPC cloud, build on Cray systems >>and all of them commercially supported with an H. P. S. Green leg offering makes it very attractive for our customers. Now, these integrations have helped us in providing a >>very similar >>metering and billing along with the chargeback solutions, very much in line with what is being provided by Hyper scholars. Apart from this, we >>also work very closely with >>H P E >>to create a >>very compelling sourcing strategy for driving hybrid, cloud driven digital transformation while taking cost out and protecting the existing investments through various financial models for our customers, helping them in terms of transforming their digital estate in the, in the new cloud world. >>And um, I want to get your perspective as well, the HP emphasis partnership talk to me about that being a win win for your clients in every industry. >>So actually uh Liza is a great question and this probably is my third uh cube interview and I've told this previously as well in my previous interviews as well. The relationship between emphasis and hedge P. Is very very strategy and it's it's very very top down driven. And today we've seen very high transformative opportunities that two organizations have come together and we won't call it win win but we call it a win win win which is essentially win for HP win for emphasis but even for the clients as well. So if you look at some of the engagements that we have jointly done, everything has been transformative. I can talk about uh energy client where we've done a huge which will V. D. I. Uh engagement with them where we have been able to take them very uh seamlessly when the covid pandemic hit them so that there are significant part of their right to users but be able to operate from their residences. Uh I can talk about a great story about how we had enabled Green Lake for a wind energy company. Uh and how that Green Lake capability help the customer to migrate the application seamlessly uh to a hybrid cloud. And there are so many examples of similar scale and size when we look at clients in the manufacturing space and the automobile sector where we've really done work very closely with PHP across all regions and all geography is uh to make this what I would call when when very partnership. >>I like that when when when who wouldn't want that one more question for you. Talk to me about the next, as we talked about some of those survey results and I think folks can find that survey, the cloud radar survey on the emphasis dot com website. I found it on the homepage there. But looking at how much Transformation is expected in the next 12 months or so, what are some of the things that we can expect from emphasis on H. P. E. to help drive and catalyze that growth that you expect to see in the next 12 months? >>Yeah. And I was talking to you before this interview and you said that yes, we gotta look at this. And I was feeling very happy that you have the opportunity to look at the side. And you said that look there's an opportunity to also make to continuously provide feedback. And we're very happy for clients to come in and look at it and do provide us the feedback. This is a constant learning for us. We have a big learning company Uh and when it comes to uh the next 12 months of agenda, I think the pipeline is very robust for both us and the hp. In terms of the way we want to take proactive transformational opportunities to the to our clients create a value differentiation on the hybrid cloud for them. And uh clearly uh this this survey clearly came back to reflect back to us that our strategy that we've done together as partners is the right strategy because there is a significant headroom for growth uh in the cloud space for both emphasis and H. B. >>Excellent. Well gentlemen, thank you for joining me today, talking to me about what emphasis and HP are doing together, unpacking some of the significant insights that the cloud radar survey has uncovered. We appreciate your time. >>Thank you lisa. Thank you. Thank you for giving us this >>opportunity. Absolutely. For election. Saw ju I'm lisa martin. You're watching the cubes coverage of HP discover 2021. Yeah. Mhm. Yeah.

Published Date : Jun 23 2021

SUMMARY :

It's great to see you welcome back to the program. It's been a great opportunity to meet with health, a lot of our stakeholders Sergey Welcome to the program. It's a pleasure to be in the program is my first time but I really enjoy it. So the next 15 minutes or so we're gonna unpack a survey the cloud adoption really help them to improve their business profits. billion and that new profits annually through effective cloud adoption and sticking with you and making a choice the right choice to take it by transforming So as we see, we've talked about this for many times, So, um, if you look around And um, and if you look at it, of the environment. scholars and either it can be in terms of the user experience That's the biggest contribution from emphasis in this space. Talk to us about what the cloud radar survey uncovered with respective you've mentioned that big number, And that is the biggest advantage of uh that the survey uncovered, Are we talking about things like faster time to market, the enabler for quick, faster time to market. the acceleration that is expected to be seen by in the next year of enterprises moving So if you look at H P E, H P E comes with a fine the solutions. S cloud built on and all of them commercially supported with an H. P. S. Green leg offering makes it this, we very compelling sourcing strategy for driving hybrid, cloud driven digital transformation And um, I want to get your perspective as well, the HP emphasis partnership talk to me about that that Green Lake capability help the customer to migrate the application P. E. to help drive and catalyze that growth that you expect to see in the next 12 And I was feeling very happy that you have the opportunity to look at the side. Well gentlemen, thank you for joining me today, talking to me about what emphasis and HP are doing together, Thank you for giving us this Yeah.

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2021 035 Uma Lakshmipathy and Saju Sankarankutty V4


 

>>Welcome to the cubes coverage of HP discover 2021. I'm your host lisa martin. I've got a couple of guests with me here from emphasis. Alumni Yuma lacks empathy. Is back. Senior vice president and regional head of EMEA emphasis Yuma. It's great to see you welcome back to the program. >>Yeah. Hi Liza. It's great to be back for discover 2021. It's been a great opportunity to meet with a lot of our stakeholders and hp. >>Excellent. We're gonna dig into that. And so do Cutie is here as well. The CTO Cloud Advisory, VP hybrid cloud engineering platforms and automation at emphasis Sergey Welcome to the program. >>Thank you lisa. It's a pleasure to be in the program is my first time but I really enjoy it. Well >>Welcome. Welcome. So the next 15 minutes or so we're gonna unpack a survey that was just done as we know cloud has catalyzed a lot in the last year. One of those being cloud adoption. Talk to us about some of the things that you've seen as more and more enterprises are moving workloads to cloud. How is a hybrid cloud enabling businesses to grow, enabling them to actually have a competitive edge? >>Uh lisa if you uh if you look at the pre covid scenario and what there are many, many clients which actually made a significant move into cloud, but there were many few, a few of the companies who didn't really take a mature uh cloud adoption. But those companies which actually did the adoption, we see that have taken a big step with the help of the when the covid hit them because they were able to be very resilient, but at the same time they were able to the cloud adoption really help them to improve their business profits. Uh When we did this cloud reader survey across all the geography is we didn't get across the U. S. The latin, the issue pacific the email markets. And when we looked at uh what our clients and enterprises were able to recover and get all of this whole cloud adoption. We've got a number of 414 billions of profits that the enterprises can make by using this cloud adoption. And that's what we saw in this survey that we did with our clients. >>Yeah, that's huge. Enterprises the survey found can add up to you said 414 billion and that new profits annually through effective cloud adoption and sticking with you for a second. What does emphasis described as effective cloud adoption? >>When we look at cloud adoption, we have enterprises who started shifting workloads which are very comfortable for them. And then uh then they started to take the more mature understanding of moving workloads which were very critical to the business. So when we look at effective, it is a combination of both the ones that were very easy to go to the cloud, the ones that made business is able to bring in new applications and new, go to markets uh, to their segments to their clients. But then it is also about taking some of those legacy world clothes and making a choice the right choice to take it by transforming those applications and environments uh, into the cloud direction. And that's what we call as effective. It's just not the easy ones, but also those complex and legacy rebuild ones that that effectively goes on to transform itself into a new way for the for their clients and for the experience of the users. >>It's a big changes coming, big opportunities. We see, we've talked about this for many times more and more companies moving to multi cloud arrangements for a variety of reasons. What have been some of the things that emphasis has experienced and what are some of your viewpoints on a multi cloud? >>Thank you, lisa. So, um, if you look around right, you know, hybrid cloud has been the new normal. Right? And um and if you look at it, private cloud is becoming an essential component for hosting applications. You know, uh you know, when you look at it, it's more about applications which have low latency requirements, you know, it has regulatory requirements or it has a static demand of infrastructure. Now, what emphasis has done in this space is is that, you know, we have um we have developed a framework which we call it as a right loud solution framework and this is focused on implementing a hybrid multi cloud leveraging an in house developed tools and frameworks as well as platforms along with our strategic Puerto rico system, that is our biggest contribution onto the hybrid multi cloud world. Now, the foundation of our framework is emphasis Polly cloud platform. It's a unified multi cloud management platform. It can provision, it can orchestrate, it can also manage the cloud deployment across multiple of the environment. It can be a private, it can be public or it can be on the edge. Now, apart from all of these things, it also offers features and functionality is very similar to the hyper scholars and either it can be in terms of the user experience or it can be in a commercial model or a technology stack or it can be reports or it can be persona based user experience and integration with multiple systems. It brings all of these functionalities seamlessly across the multiple hybrid ecosystem. That's the biggest contribution from emphasis in this space. >>Got it. Okay. As we see the just clear growth of multi cloud in every industry. Talk to us about what the cloud radar survey uncovered with respective you mentioned that big number, the correlation between cloud transformation and profitable growth for enterprises across any industry. >>So I did mention about it uh lisa in in the previous question as well. When we looked at when we look at enterprises trying to take the cloud adoption, the big benefits for the enterprises do happen when they crossed that uh layer of moving a significant part of their existing legacy in a very transformed new world. And that brings in the new way of working for their customers for their end users and internally as well for their various stakeholders. And that I think is creating a cost structure for them, which is very, very optimal from where they were. But at the same time, it is enabling their ecosystem of of users and customers to come and operate in a very seamless fashion. And that is the biggest advantage of uh boosting profits for them at the same time, cutting costs within the, within the internal stakeholders. So at one stage you're optimizing your cost at another stage, you're bringing in the easiness for your clients to operate on, which is actually creating that enlarged profit boost. >>I'm sticking with you for a second. If we unpack that growth, that business profit growth opportunity that you the survey uncovered, Are we talking about things like faster time to market, increasing scale? What are some of the things underneath that hood? >>So, if you if you look at uh traditionally cloud was considered uh the enabler for quick, faster time to market. But now cloud has become the central theme for resilience. If you look at the covid pandemic, uh, those, those enterprises which were already cloud enabled, we're able to resiliently and sustain their business and grow their businesses. So as economy started opening up, if I can talk about an automotive client who is today enriching businesses out of china because they have the first economy that has opened up after the pandemic. So you see a lot of enablement for those enterprises which have already taken the cloud journey. And if you look at Today, enterprises are in somewhere around 17-18% of of cloud adopt mint and if they can take that to the 40%, that's when they will see that kind of boosted profits. And we can clearly see about $400 plus billion dollars of profits that enterprises can make. >>All right, so let's talk to you for a second. If we look at some of the survey results, the acceleration that is expected to be seen by in the next year of enterprises moving so many more workloads to cloud. You talked about hybrid cloud. Talk to me about how the experience of working with HP in creating joint solution suites is going to help the customers facilitate and drive that transformation. >>Thank you lisa. So if you look at H P E, H P E comes with a fine set of technology and commercial constructs, you know, that complements our right cloud framework and they offer the solutions. The whole sort of a lot of solutions offer private cloud as a service which is a major component of our right club framework. Either it is a continuous service with HP is is immoral data platform on HP hardware or video as a service based on a compose Herbal and Converse infrastructure or H. P. S cloud built on HPC cloud, build on Cray systems and all of them commercially supported with an H. P. S. Green leg offering makes it very attractive for our customers. Now, these integrations have helped us in providing a very similar metering and billing along with the chargeback solutions, very much in line with what is being provided by Hyper scholars. Apart from this, we also work very closely with H. P. E to create a very compelling sourcing strategy for driving hybrid cloud driven digital transformation while taking cost out and protecting the existing investments through various financial models for our customers, helping them in terms of transforming their digital estate in the, in the new cloud world. >>And um, I want to get your perspective as well. The HP emphasis partnership talk to me about that being a win win for your clients in every industry. >>So actually uh Visa is a great question and this probably is my third uh cube interview and I've told this previously as well in my previous interviews as well, the relationship between emphasis and hedge P is very very strategy and it's it's very very top down driven. And today we've seen very high transformative opportunities that two organizations have come together and we won't call it win win, but we call it a win win win, which is essentially win for HPV win for emphasis, but even for the clients as well. So if you look at some of the engagements that we have jointly done, everything has been transformative. I can talk about uh energy client where we've done a huge which will be D I uh engagement with them, where we have been able to take them very uh seamlessly when the covid pandemic hit them so that there are significant part of their right to users but be able to operate from their residences. I can talk about a great story about how we had enabled Green Lake for a wind energy company. Uh and how that Green Lake capability help the customer to migrate the application seamlessly uh to a hybrid cloud. And there are so many examples of similar scale and size when we look at clients in the manufacturing space and the automobile sector, where we've really done work very closely with HP across all regions and all geography is uh to make this what I would call a win win win partnership. >>I like that when when when who wouldn't want that. One more question for you talk to me about the next, as we talked about some of those survey results and I think folks can find that survey the cloud radar survey on the emphasis dot com website. I found it on the homepage there. But looking at how much Transformation is expected in the next 12 months or so, what are some of the things that we can expect from emphasis on H. P. E. to help drive and catalyze that growth that you expect to see in the next 12 months? >>Yeah. And I was talking to you before this interview and you said that yes, we gotta look at this. And I was feeling very happy that you have the opportunity to look at the side. And you said that look there's an opportunity to also make to continuously provide feedback. And we're very happy for clients to come in and look at it and do provide us the feedback. This is a constant learning for us. We have a big learning company Uh and when it comes to uh the next 12 months of agenda, I think the pipeline is very robust for both us and the hp. In terms of the way we want to take proactive transformational opportunities to the to our clients create a value differentiation on the hybrid cloud for them. And uh clearly uh this this survey clearly came back to reflect back to us that our strategy that we've done together as partners is the right strategy because there is a significant headroom for growth uh in the cloud space uh for both emphasis and H. B. >>Excellent. Well gentlemen, thank you for joining me today, talking to me about what emphasis and HP are doing together, unpacking some of the significant insights that the cloud radar survey has uncovered. We appreciate your time. >>Thank you lisa. Thank you. Thank you for giving us this opportunity. >>Absolutely. For election Soju. I'm lisa martin. You're watching the cubes coverage of HP discover 2021. Yeah, yeah.

Published Date : Jun 15 2021

SUMMARY :

It's great to see you welcome back to the program. It's been a great opportunity to meet with a lot of our stakeholders to the program. It's a pleasure to be in the program is my first time but I really enjoy it. So the next 15 minutes or so we're gonna unpack a survey the cloud adoption really help them to improve their business profits. Enterprises the survey found can add up to you said 414 and for the experience of the users. What have been some of the things that And um and if you look at it, private cloud is becoming an essential Talk to us about what the cloud radar survey uncovered with respective you mentioned that big number, And that is the biggest advantage of uh that you the survey uncovered, Are we talking about things like faster time to market, the enabler for quick, faster time to market. the acceleration that is expected to be seen by in the next year of enterprises moving So if you look at H P E, H P E comes with a fine The HP emphasis partnership talk to me about that that Green Lake capability help the customer to migrate the application that growth that you expect to see in the next 12 months? And I was feeling very happy that you have the opportunity to look at the side. Well gentlemen, thank you for joining me today, talking to me about what emphasis and HP are doing together, Thank you for giving us this opportunity. Yeah,

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CISCO FUTURE CLOUD FULL V3


 

>>mhm, mm. All right. Mhm. Mhm, mm mm. Mhm. Yeah, mm. Mhm. Yeah, yeah. Mhm, mm. Okay. Mm. Yeah, Yeah. >>Mhm. Mhm. Yeah. Welcome to future cloud made possible by Cisco. My name is Dave Volonte and I'm your host. You know, the cloud is evolving like the universe is expanding at an accelerated pace. No longer is the cloud. Just a remote set of services, you know, somewhere up there. No, the cloud, it's extending to on premises. Data centers are reaching into the cloud through adjacent locations. Clouds are being connected together to each other and eventually they're gonna stretch to the edge and the far edge workloads, location latency, local laws and economics will define the value customers can extract from this new cloud model which unifies the operating experience independent of location. Cloud is moving rapidly from a spare capacity slash infrastructure resource to a platform for application innovation. Now, the challenge is how to make this new cloud simple, secure, agile and programmable. Oh and it has to be cloud agnostic. Now, the real opportunity for customers is to tap into a layer across clouds and data centers that abstracts the underlying complexity of the respective clouds and locations. And it's got to accommodate both mission critical workloads as well as general purpose applications across the spectrum cost, effectively enabling simplicity with minimal labor costs requires infrastructure i. E. Hardware, software, tooling, machine intelligence, AI and partnerships within an ecosystem. It's kind of accommodate a variety of application deployment models like serverless and containers and support for traditional work on VMS. By the way, it also requires a roadmap that will take us well into the next decade because the next 10 years they will not be like the last So why are we here? Well, the cube is covering Cisco's announcements today that connect next generation compute shared memory, intelligent networking and storage resource pools, bringing automation, visibility, application assurance and security to this new decentralized cloud. Now, of course in today's world you wouldn't be considered modern without supporting containers ai and operational tooling that is demanded by forward thinking practitioners. So sit back and enjoy the cubes, special coverage of Cisco's future cloud >>From around the globe. It's the Cube presenting future cloud one event, a world of opportunities brought to you by Cisco. >>We're here with Dejoy Pandey, a VP of emerging tech and incubation at Cisco. V. Joy. Good to see you. Welcome. >>Good to see you as well. Thank you Dave and pleasure to be here. >>So in 2020 we kind of had to redefine the notion of agility when it came to digital business or you know organizations, they had to rethink their concept of agility and business resilience. What are you seeing in terms of how companies are thinking about their operations in this sort of new abnormal context? >>Yeah, I think that's a great question. I think what what we're seeing is that pretty much the application is the center of the universe. And if you think about it, the application is actually driving brand recognition and the brand experience and the brand value. So the example I like to give is think about a banking app uh recovered that did everything that you would expect it to do. But if you wanted to withdraw cash from your bank you would actually have to go to the ATM and punch in some numbers and then look at your screen and go through a process and then finally withdraw cash. Think about what that would have, what what that would do in a post pandemic era where people are trying to go contact less. And so in a situation like this, the digitization efforts that all of these companies are going through and and the modernization of the automation is what is driving brand recognition, brand trust and brand experience. >>Yeah. So I was gonna ask you when I heard you say that, I was gonna say well, but hasn't it always been about the application, but it's different now, isn't it? So I wonder if you talk more about how the application is experience is changing. Yes. As a result of this new digital mandate. But how should organizations think about optimizing those experiences in this new world? >>Absolutely. And I think, yes, it's always been about the application, but it's becoming the center of the universe right now because all interactions with customers and consumers and even businesses are happening through that application. So if the application is unreliable or if the application is not available is untrusted insecure, uh, there's a problem. There's a problem with the brand, with the company and the trust that consumers and customers have with our company. So if you think about an application developer, the weight he or she is carrying on their shoulders is tremendous because you're thinking about rolling features quickly to be competitive. That's the only way to be competitive in this world. You need to think about availability and resiliency. Like you pointed out and experience, you need to think about security and trust. Am I as a customer or consumer willing to put my data in that application? So velocity, availability, Security and trust and all of that depends on the developer. So the experience, the security, the trust, the feature, velocity is what is driving the brand experience now. >>So are those two tensions that say agility and trust, you know, Zero Trust used to be a buzzword now it's a mandate. But are those two vectors counter posed? Can they be merged into one and not affect each other? Does the question makes sense? Right? Security usually handcuffs my speed. But how do you address that? >>Yeah that's a great question. And I think if you think about it today that's the way things are. And if you think about this developer all they want to do is run fast because they want to build those features out and they're going to pick and choose a piece and services that matter to them and build up their app and they want the complexities of the infrastructure and security and trust to be handled by somebody else is not that they don't care about it but they want that abstraction so that is handled by somebody else. And typically within an organization we've seen in the past where this friction between Netapp Sec ops I. T. Tops and and the cloud platform Teams and the developer on one side and these these frictions and these meetings and toil actually take a toll on the developer and that's why companies and apps and developers are not as agile as they would like to be. So I think but it doesn't have to be that way. So I think if there was something that would allow a developer to pick and choose, discover the apis that they would like to use connect those api is in a very simple manner and then be able to scale them out and be able to secure them and in fact not just secure them during the run time when it's deployed. We're right off the back when the fire up that I'd and start developing the application. Wouldn't that be nice? And as you do that, there is a smooth transition between that discovery connectivity and ease of consumption and security with the idea cops. Netapp psych ops teams and see source to ensure that they are not doing something that the organization won't allow them to do in a very seamless manner. >>I want to go back and talk about security but I want to add another complexity before we do that. So for a lot of organizations in the public cloud became a staple of keeping the lights on during the pandemic but it brings new complexities and differences in terms of latency security, which I want to come back to deployment models etcetera. So what are some of the specific networking challenges that you've seen with the cloud native architecture is how are you addressing those? >>Yeah. In fact, if you think about cloud, to me that is a that is a different way of seeing a distributed system. And if you think about a distributed system, what is at the center of the distributed system is the network. So my my favorite comment here is that the network is the wrong time for all distribute systems and modern applications. And that is true because if you think about where things are today, like you said, there's there's cloud assets that a developer might use in the banking example that I gave earlier. I mean if you want to build a contact less app so that you get verified, a customer gets verified on the app. They walk over to the ATM and they were broadcast without touching that ATM. In that kind of an example, you're touching the mobile Rus, let's say U S A P is you're touching cloud API is where the back end might sit. You're touching on primary PS maybe it's an oracle database or a mainframe even where transactional data exists. You're touching branch pipes were the team actually exists and the need for consistency when you withdraw cash and you're carrying all of this and in fact there might be customer data sitting in salesforce somewhere. So it's cloud API is a song premise branch. It's ass is mobile and you need to bring all of these things together and over time you will see more and more of these API is coming from various as providers. So it's not just cloud providers but saas providers that the developer has to use. And so this complexity is very, very real. And this complexity is across the wide open internet. So the application is built across this wide open internet. So the problems of discovery ability, the problems of being able to simply connect these apis and manage the data flow across these apis. The problems of consistency of policy and consumption because all of these areas have their own nuances and what they mean, what the arguments mean and what the A. P. I. Actually means. How do you make it consistent and easy for the developer? That is the networking problem. And that is a problem of building out this network, making traffic engineering easy, making policy easy, making scale out, scale down easy, all of that our networking problems. And so we are solving those problems uh Francisco. >>Yeah the internet is the new private network but it's not so private. So I want to go back to security. I often say that the security model of building a moat, you dig the moat, you get the hardened castle that's just outdated now that the queen is left her castle, I always say it's dangerous out there. And the point is you touched on this, it's it's a huge decentralized system and with distributed apps and data, that notion of perimeter security, it's just no longer valid. So I wonder if you could talk more about how you're thinking about this problem and you definitely address some of that in your earlier comments. But what are you specifically doing to address this and how do you see it evolving? >>Yeah, I mean, that's that's a very important point. I mean, I think if you think about again the wide open internet being the wrong time for all modern applications, what is perimeter security in this uh in this new world? I mean, it's to me it boils down to securing an API because again, going with that running example of this contact lists cash withdrawal feature for a bank, the ap wherever it's it's entre branch SAs cloud, IOS android doesn't matter that FBI is your new security perimeter. And the data object that is trying to access is also the new security perimeter. So if you can secure ap to ap communication and P two data object communication, you should be good. So that is the new frontier. But guess what software is buggy? Everybody's software not saying Cisco software, everybody's Softwares buggy. Uh software is buggy, humans are not reliable and so things mature, things change, things evolve over time. So there needs to be defense in depth. So you need to secure at the API layer had the data object layer, but you also need to secure at every layer below it so that you have good defense and depth if any layer in between is not working out properly. So for us that means ensuring ap to ap communication, not just during long time when the app has been deployed and is running, but during deployment and also during the development life cycle. So as soon as the developer launches an ID, they should be able to figure out that this api is security uses reputable, it has compliant, it is compliant to my to my organization's needs because it is hosted, let's say from Germany and my organization wants appears to be used only if they are being hosted out of Germany so compliance needs and and security needs and reputation. Is it available all the time? Is it secure? And being able to provide that feedback all the time between the security teams and the developer teams in a very seamless real time manner. Yes, again, that's something that we're trying to solve through some of the services that we're trying to produce in san Francisco. >>Yeah, I mean those that layered approach that you're talking about is critical because every layer has, you know, some vulnerability. And so you you've got to protect that with some depth in terms of thinking about security, how should we think about where where Cisco's primary value add is, I mean as parts of the interview has a great security business is growing business, Is it your intention to to to to add value across the entire value chain? I mean obviously you can't do everything so you've got a partner but so has the we think about Cisco's role over the next I'm thinking longer term over the over the next decade. >>Yeah, I mean I think so, we do come in with good strength from the runtime side of the house. So if you think about the security aspects that we haven't played today, uh there's a significant set of assets that we have around user security around around uh with with do and password less. We have significant assets in runtime security. I mean, the entire portfolio that Cisco brings to the table is around one time security, the secure X aspects around posture and policy that will bring to the table. And as you see, Cisco evolve over time, you will see us shifting left. I mean, I know it's an overused term, but that is where security is moving towards. And so that is where api security and data security are moving towards. So learning what we have during runtime because again, runtime is where you learn what's available and that's where you can apply all of the M. L. And I models to figure out what works what doesn't taking those learnings, Taking those catalogs, taking that reputation database and moving it into the deployment and development life cycle and making sure that that's part of that entire they have to deploy to runtime chain is what you will see. Cisco do overtime. >>That's fantastic phenomenal perspective video. Thanks for coming on the cube. Great to have you and look forward to having you again. >>Absolutely. Thank you >>in a moment. We'll talk hybrid cloud applications operations and potential gaps that need to be addressed with costume, Das and VJ Venugopal. You're watching the cube the global leader in high tech coverage. Mhm >>You were cloud. It isn't just a cloud. It's everything flowing through it. It's alive. Yeah, connecting users, applications, data and devices and whether it's cloud, native hybrid or multi cloud, it's more distributed than ever. One company takes you inside, giving you the visibility and the insight you need to take action. >>One company >>has the vision to understand it, all the experience, to securely connect at all on any platform in any environment. So you can work wherever work takes you in a cloud first world between your cloud and being cloud smart, there's a bridge. Cisco the bridge to possible. >>Okay. We're here with costume does, who is the Senior Vice President, General Manager of Cloud and compute at Cisco. And VJ Venugopal, who is the Senior Director for Product Management for cloud compute at Cisco. KTV. J. Good to see you guys welcome. >>Great to see you. Dave to be here. >>Katie, let's talk about cloud you And I last time we're face to face was in Barcelona where we love talking about cloud and I always say to people look, Cisco is not a hyper Scaler, but the big public cloud players, they're like giving you a gift. They spent almost actually over $100 billion last year on Capex. The big four. So you can build on that infrastructure. Cisco is all about hybrid cloud. So help us understand the strategy. There may be how you can leverage that build out and importantly what a customer is telling you they want out of hybrid cloud. >>Yeah, no that's that's that's a perfect question to start with. Dave. So yes. So the hybrid hyper scholars have invested heavily building out their assets. There's a great lot of innovation coming from that space. Um There's also a great innovation set of innovation coming from open source and and that's another source of uh a gift. In fact the I. T. Community. But when I look at my customers they're saying well how do I in the context of my business implement a strategy that takes into consideration everything that I have to manage um in terms of my contemporary work clothes, in terms of my legacy, in terms of everything my developer community wants to do on DEVOPS and really harnessed that innovation that's built in the public cloud, that built an open source that built internally to me, and that naturally leads them down the path of a hybrid cloud strategy. And Siskel's mission is to provide for that imperative, the simplest more power, more powerful platform to deliver hybrid cloud and that platform. Uh It's inter site we've been investing in. Inner side, it's a it's a SAS um service um inner side delivers to them that bridge between their estates of today that were closer today, the need for them to be guardians of enterprise grade resiliency with the agility uh that's needed for the future. The embracing of cloud. Native of new paradigms of deVOPS models, the embracing of innovation coming from public cloud and an open source and bridging those two is what inner side has been doing. That's kind of that's kind of the crux of our strategy. Of course we have the entire portfolio behind it to support any, any version of that, whether that is on prem in the cloud, hybrid, cloud, multi cloud and so forth. >>But but if I understand it correctly from what I heard earlier today, the inter site is really a linchpin of that strategy, is it not? >>It really is and may take a second to totally familiarize those who don't know inner side with what it is. We started building this platform quite a few years back and we we built a ground up to be an immensely scalable SAs, super simple hybrid cloud platform and it's a platform that provides a slew of service is inherently and then on top of that there are suites of services, the sweets of services that are tied to infrastructure, automation. Cisco, as well as Cisco partners. The streets of services that have nothing to do with Cisco um products from a hardware perspective. And it's got to do with more cloud orchestration and cloud native and inner side and its suite of services um continue to kind of increase in pace and velocity of delivery video. Just over the last two quarters we've announced a whole number of things will go a little bit deeper into some of those but they span everything from infrastructure automation to kubernetes and delivering community than service to workload optimization and having visibility into your cloud estate. How much it's costing into your on premise state into your work clothes and how they're performing. It's got integrations with other tooling with both Cisco Abdi uh as well as non Cisco um, assets and then and then it's got a whole slew of capabilities around orchestration because at the end of the day, the job of it is to deliver something that works and works at scale that you can monitor and make sure is resilient and that includes that. That includes a workflow and ability to say, you know, do this and do this and do this. Or it includes other ways of automation, like infrastructure as code and so forth. So it includes self service that so that expand that. But inside the world's simplest hybrid cloud platform, rapidly evolving rapidly delivering new services. And uh we'll talk about some more of those day. >>Great, thank you, Katie VJ. Let's bring you into the discussion. You guys recently made an announcement with the ASCIi corp. I was stoked because even though it seemed like a long time ago, pre covid, I mean in my predictions post, I said, ha, she was a name to watch our data partners. Et are you look at the survey data and they really have become mainstream? You know, particularly we think very important in the whole multi cloud discussion. And as well, they're attractive to customers. They have open source offerings. You can very easily experiment. Smaller organizations can take advantage. But if you want to upgrade to enterprise features like clustering or whatever, you can plug right in. Not a big complicated migration. So a very, very compelling story there. Why is this important? Why is this partnership important to Cisco's customers? Mhm. >>Absolutely. When the spot on every single thing that you said, let me just start by paraphrasing what ambition statement is in the cloud and computer group. Right ambition statement is to enable a cloud operating model for hybrid cloud. And what we mean by that is the ability to have extreme amounts of automation orchestration and observe ability across your hybrid cloud idea operations now. Uh So developers and applications team get a great amount of agility in public clouds and we're on a mission to bring that kind of agility and automation to the private cloud and to the data centers and inter site is a quickie platform and lynchpin to enable that kind of operations. Uh, Cloud like operations in the in the private clouds and the key uh As you rightly said, harsher car is the, you know, they were the inventors of the concept of infrastructure at school and in terra form, they have the world's number one infrastructure as code platform. So it became a natural partnership for Cisco to enter into a technology partnership with harsher card to integrate inter site with hardship cops, terra form to bring the benefits of infrastructure as code to the to hybrid cloud operations. And we've entered into a very tight integration and uh partnership where we allow developers devops teams and infrastructure or administrators to allow the use of infrastructure as code in a SAS delivered manner for both public and private club. So it's a very unique partnership and a unique integration that allows the benefits of cloud managed i E C. To be delivered to hybrid cloud operations. And we've been very happy and proud to be partnering with Russian government shutdown. >>Yeah, Terra form gets very high marks from customers. The a lot of value there. The inner side integration adds to that value. Let's stay on cloud native for a minute. We all talk about cloud native cady was sort of mentioning before you got the the core apps, uh you want to protect those, make sure their enterprise create but they gotta be cool as well for developers. You're connecting to other apps in the cloud or wherever. How are you guys thinking about this? Cloud native trend? What other movies are you making in this regard? >>I mean cloud native is there is one of the paramount I. D. Trends of today and we're seeing massive amounts of adoption of cloud native architecture in all modern applications. Now, Cloud Native has become synonymous with kubernetes these days and communities has emerged as a de facto cloud native platform for modern cloud native app development. Now, what Cisco has done is we have created a brand new SAs delivered kubernetes service that is integrated with inter site, we call it the inter site community service for A. Ks. And this just geared a little over one month ago. Now, what interstate kubernetes service does is it delivers a cloud managed and cloud delivered kubernetes service that can be deployed on any supported target infrastructure. It could be a Cisco infrastructure, it could be a third party infrastructure or it could even be public club. But think of it as kubernetes anywhere delivered as says, managed from inside. It's a very powerful capability that we've just released into inter site to enable the power of communities and clog native to be used to be used anywhere. But today we made a very important aspect because we are today announced the brand new Cisco service mess manager, the Cisco service mesh manager, which is available as an extension to the KS are doing decide basically we see service measures as being the future of networking right in the past we had layer to networking and layer three networking and now with service measures, application networking and layer seven networking is the next frontier of, of networking. But you need to think about networking for the application age very differently how it is managed, how it is deployed. It needs to be ready, developer friendly and developer centric. And so what we've done is we've built out an application networking strategy and built out the service match manager as a very simple way to deliver application networking through the consumers, like like developers and application teams. This is built on an acquisition that Cisco made recently of Banzai Cloud and we've taken the assets of Banzai Cloud and deliver the Cisco service mesh manager as an extension to KS. That brings the promise of future networking and modern networking to application and development gives >>God thank you. BJ. And so Katie, let's let's let's wrap this up. I mean, there was a lot in this announcement today, a lot of themes around openness, heterogeneity and a lot of functionality and value. Give us your final thoughts. >>Absolutely. So, couple of things to close on, first of all, um Inner side is the simplest, most powerful hybrid cloud platform out there. It enables that that cloud operating model that VJ talked about, but enables that across cloud. So it's sad, it's relatively easy to get into it and give it a spin so that I'd highly encouraged anybody who's not familiar with it to try it out and anybody who is familiar with it to look at it again, because they're probably services in there that you didn't notice or didn't know last time you looked at it because we're moving so fast. So that's the first thing. The second thing I close with is um, we've been talking about this bridge that's kind of bridging, bridging uh your your on prem your open source, your cloud estates. And it's so important to to make that mental leap because uh in past generation, we used to talk about integrating technologies together and then with public cloud, we started talking about move to public cloud, but it's really how do we integrate, how do we integrate all of that innovation that's coming from the hyper scale, is everything they're doing to innovate superfast, All of that innovation is coming from open source, all of that innovation that's coming from from companies around the world, including Cisco, How do we integrate that to deliver an outcome? Because at the end of the day, if you're a cloud of Steam, if you're an idea of Steam, your job is to deliver an outcome and our mission is to make it super simple for you to do that. That's the mission we're on and we're hoping that everybody that's excited as we are about how simple we made that. >>Great, thank you a lot in this announcement today, appreciate you guys coming back on and help us unpack you know, some of the details. Thank thanks so much. Great having you. >>Thank you >>Dave in a moment. We're gonna come back and talk about disruptive technologies and futures in the age of hybrid cloud with Vegas Rattana and James leach. You're watching the cube, the global leader in high tech coverage. >>What if your server box >>wasn't a box at >>all? What if it could do anything run anything? >>Be any box you >>need with massive scale precision and intelligence managed and optimized from the cloud integrated with all your clouds, private, public or hybrid. So you can build whatever you need today and tomorrow. The potential of this box is unlimited. Unstoppable unseen ever before. Unbox the future with Cisco UCS X series powered by inter site >>Cisco. >>The bridge to possible. Yeah >>we're here with Vegas Rattana who's the director of product management for Pcs at Cisco. And James Leach is the director of business development for U. C. S. At the Cisco as well. We're gonna talk about computing in the age of hybrid cloud. Welcome gentlemen. Great to see you. >>Thank you. >>Thank you because let's start with you and talk about a little bit about computing architectures. We know that they're evolving. They're supporting new data intensive and other workloads especially as high performance workload requirements. What's this guy's point of view on all this? I mean specifically interested in your thoughts on fabrics. I mean it's kind of your wheelhouse, you've got accelerators. What are the workloads that are driving these evolving technologies and how how is it impacting customers? What are you seeing? >>Sure. First of all, very excited to be here today. You're absolutely right. The pace of innovation and foundational platform ingredients have just been phenomenal in recent years. The fabric that's writers that drives the processing power, the Golden city all have been evolving just an amazing place and the peace will only pick up further. But ultimately it is all about applications and the way applications leverage those innovations. And we do see applications evolving quite rapidly. The new classes of applications are evolving to absorb those innovations and deliver much better business values. Very, very exciting time step. We're talking about the impact on the customers. Well, these innovations have helped them very positively. We do see significant challenges in the data center with the point product based approach of delivering these platforms, innovations to the applications. What has happened is uh, these innovations today are being packaged as point point products to meet the needs of a specific application and as you know, the different applications have no different needs. Some applications need more to abuse, others need more memory, yet others need, you know, more course, something different kinds of fabrics. As a result, if you walk into a data center today, it is very common to see many different point products in the data center. This creates a manageability challenge. Imagine the aspect of managing, you know, several different form factors want you to you purpose built servers. The variety of, you know, a blade form factor, you know, this reminds me of the situation we had before smartphones arrived. You remember the days when you when we used to have a GPS device for navigation system, a cool music device for listening to the music. A phone device for making a call camera for taking the photos right? And we were all excited about it. It's when a smart phones the right that we realized all those cool innovations could be delivered in a much simpler, much convenient and easy to consume through one device. And you know, I could uh, that could completely transform our experience. So we see the customers were benefiting from these innovations to have a way to consume those things in a much more simplistic way than they are able to go to that. >>And I like to look, it's always been about the applications. But to your point, the applications are now moving in a much faster pace. The the customer experience is expectation is way escalated. And when you combine all these, I love your analogy there because because when you combine all these capabilities, it allows us to develop new Applications, new capabilities, new customer experiences. So that's that I always say the next 10 years, they ain't gonna be like the last James Public Cloud obviously is heavily influencing compute design and and and customer operating models. You know, it's funny when the public cloud first hit the market, everyone we were swooning about low cost standard off the shelf servers in storage devices, but it quickly became obvious that customers needed more. So I wonder if you could comment on this. How are the trends that we've seen from the hyper scale, Is how are they filtering into on prem infrastructure and maybe, you know, maybe there's some differences there as well that you could address. >>Absolutely. So I'd say, first of all, quite frankly, you know, public cloud has completely changed the expectations of how our customers want to consume, compute, right? So customers, especially in a public cloud environment, they've gotten used to or, you know, come to accept that they should consume from the application out, right? They want a very application focused view, a services focused view of the world. They don't want to think about infrastructure, right? They want to think about their application, they wanna move outward, Right? So this means that the infrastructure basically has to meet the application where it lives. So what that means for us is that, you know, we're taking a different approach. We're we've decided that we're not going to chase this single pane of glass view of the world, which, frankly, our customers don't want, they don't want a single pane of glass. What they want is a single operating model. They want an operating model that's similar to what they can get at the public with the public cloud, but they wanted across all of their cloud options they wanted across private cloud across hybrid cloud options as well. So what that means is they don't want to just consume infrastructure services. They want all of their cloud services from this operating model. So that means that they may want to consume infrastructure services for automation Orchestration, but they also need kubernetes services. They also need virtualization services, They may need terror form workload optimization. All of these services have to be available, um, from within the operating model, a consistent operating model. Right? So it doesn't matter whether you're talking about private cloud, hybrid cloud anywhere where the application lives. It doesn't matter what matters is that we have a consistent model that we think about it from the application out. And frankly, I'd say this has been the stumbling block for private cloud. Private cloud is hard, right. This is why it hasn't been really solved yet. This is why we had to take a brand new approach. And frankly, it's why we're super excited about X series and inter site as that operating model that fits the hybrid cloud better than anything else we've seen >>is acute. First, first time technology vendor has ever said it's not about a single pane of glass because I've been hearing for decades, we're gonna deliver a single pane of glass is going to be seamless and it never happens. It's like a single version of the truth. It's aspirational and, and it's just not reality. So can we stay in the X series for a minute James? Uh, maybe in this context, but in the launch that we saw today was like a fire hose of announcements. So how does the X series fit into the strategy with inter site and hybrid cloud and this operating model that you're talking about? >>Right. So I think it goes hand in hand, right. Um the two pieces go together very well. So we have uh, you know, this idea of a single operating model that is definitely something that our customers demand, right? It's what we have to have, but at the same time we need to solve the problems of the cost was talking about before we need a single infrastructure to go along with that single operating model. So no longer do we need to have silos within the infrastructure that give us different operating models are different sets of benefits when you want infrastructure that can kind of do all of those configurations, all those applications. And then, you know, the operating model is very important because that's where we abstract the complexity that could come with just throwing all that technology at the infrastructure so that, you know, this is, you know, the way that we think about is the data center is not centered right? It's no longer centered applications live everywhere. Infrastructure lives everywhere. And you know, we need to have that consistent operating model but we need to do things within the infrastructure as well to take full advantage. Right? So we want all the sas benefits um, of a Ci CD model of, you know, the inter site can bring, we want all that that proactive recommendation engine with the power of A I behind it. We want the connected support experience went all of that. They want to do it across the single infrastructure and we think that that's how they tie together, that's why one or the other doesn't really solve the problem. But both together, that's why we're here. That's why we're super excited. >>So Vegas, I make you laugh a little bit when I was an analyst at I D C, I was deep in infrastructure and then when I left I was doing, I was working with application development heads and like you said, uh infrastructure, it was just a, you know, roadblock but but so the target speakers with Cisco announced UCS a decade ago, I totally missed it. I didn't understand it. I thought it was Cisco getting into the traditional server business and it wasn't until I dug in then I realized that your vision was really to transform infrastructure, deployment and management and change them all. I was like, okay, I got that wrong uh but but so let's talk about the the ecosystem and the joint development efforts that are going on there, X series, how does it fit into this, this converged infrastructure business that you've, you've built and grown with partners, you got storage partners like Netapp and Pure, you've got i SV partners in the ecosystem. We see cohesive, he has been a while since we we hung out with all these companies at the Cisco live hopefully next year, but tell us what's happening in that regard. >>Absolutely, I'm looking forward to seeing you in the Cisco live next year. You know, they have absolutely you brought up a very good point. You see this is about the ecosystem that it brings together, it's about making our customers bring up the entire infrastructure from the core foundational hardware all the way to the application level so that they can, you know, go off and running pretty quick. The converse infrastructure has been one of the corners 2.5 hour of the strategy, as you pointed out in the last decade. And and and I'm I'm very glad to share that converse infrastructure continues to be a very popular architecture for several enterprise applications. Seven today, in fact, it is the preferred architecture for mission critical applications where performance resiliency latency are the critical requirements there almost a de facto standards for large scale deployments of virtualized and business critical data bases and so forth with X series with our partnerships with our Stories partners. Those architectures will absolutely continue and will get better. But in addition as a hybrid cloud world, so we are now bringing in the benefits of canvas in infrastructure uh to the world of hybrid cloud will be supporting the hybrid cloud applications now with the CIA infrastructure that we have built together with our strong partnership with the Stories partners to deliver the same benefits to the new ways applications as well. >>Yeah, that's what customers want. They want that cloud operating model. Right, go ahead please. >>I was going to say, you know, the CIA model will continue to thrive. It will transition uh it will expand the use cases now for the new use cases that were beginning to, you know, say they've absolutely >>great thank you for that. And James uh have said earlier today, we heard this huge announcement, um a lot of lot of parts to it and we heard Katie talk about this initiative is it's really computing built for the next decade. I mean I like that because it shows some vision and you've got a road map that you've thought through the coming changes in workloads and infrastructure management and and some of the technology that you can take advantage of beyond just uh, you know, one or two product cycles. So, but I want to understand what you've done here specifically that you feel differentiates you from other competitive architectures in the industry. >>Sure. You know that's a great question. Number one. Number two, um I'm frankly a little bit concerned at times for for customers in general for our customers customers in general because if you look at what's in the market, right, these rinse and repeat systems that were effectively just rehashes of the same old design, right? That we've seen since before 2000 and nine when we brought you C. S to market these are what we're seeing over and over and over again. That's that's not really going to work anymore frankly. And I think that people are getting lulled into a false sense of security by seeing those things continually put in the market. We rethought this from the ground up because frankly future proofing starts now, right? If you're not doing it right today, future proofing isn't even on your radar because you're not even you're not even today proved. So we re thought the entire chassis, the entire architecture from the ground up. Okay. If you look at other vendors, if you look at other solutions in the market, what you'll see is things like management inside the chassis. That's a great example, daisy chaining them together >>like who >>needs that? Who wants that? Like that kind of complexity is first of all, it's ridiculous. Um, second of all, um, if you want to manage across clouds, you have to do it from the cloud, right. It's just common sense. You have to move management where it can have the scale and the scope that it needs to impact your entire domain, your world, which is much larger now than it was before. We're talking about true hybrid cloud here. Right. So we had to solve certain problems that existed in the traditional architecture. You know, I can't tell you how many times I heard you talk about the mid plane is a great example. You know, the mid plane and a chastity is a limiting factor. It limits us on how much we can connect or how much bandwidth we have available to the chassis. It limits us on air flow and other things. So how do you solve that problem? Simple. Just get rid of it. Like we just we took it out, right. It's not no longer a problem. We designed an architecture that doesn't need it. It doesn't rely on it. No forklift upgrades. So, as we start moving down the path of needing liquid cooling or maybe we need to take advantage of some new, high performance, low latency fabrics. We can do that with almost. No problem at all. Right, So, we don't have any forklift upgrades. Park your forklift on the side. You won't need it anymore because you can upgrade gradually. You can move along as technologies come into existence that maybe don't even exist. They they may not even be on our radar today to take advantage of. But I like to think of these technologies, they're really important to our customers. These are, you know, we can call them disruptive technologies. The reality is that we don't want to disrupt our customers with these technologies. We want to give them these technologies so they can go out and be disruptive themselves. Right? And this is the way that we've designed this from the ground up to be easy to consume and to take advantage of what we know about today and what's coming in the future that we may not even know about. So we think this is a way to give our customers that ultimate capability flexibility and and future proofing. >>I like I like that phrase True hybrid cloud. It's one that we've used for years and but to me this is all about that horizontal infrastructure that can support that vision of what true hybrid cloud is. You can support the mission critical applications. You can you can develop on the system and you can support a variety of workload. You're not locked into one narrow stovepipe and that does have legs, Vegas and James. Thanks so much for coming on the program. Great to see you. >>Yeah. Thank you. Thank you. >>When we return shortly thomas Shiva who leads Cisco's data center group will be here and thomas has some thoughts about the transformation of networking I. T. Teams. You don't wanna miss what he has to say. You're watching the cube. The global leader in high tech company. Okay, >>mm. Mhm, mm. Okay. Mhm. Yeah. Mhm. Yeah. >>Mhm. Yes. Yeah. Okay. We're here with thomas Shiva who is the Vice president of Product Management, A K A VP of all things data center, networking STN cloud. You name it in that category. Welcome thomas. Good to see you again. >>Hey Sam. Yes. Thanks for having me on. >>Yeah, it's our pleasure. Okay, let's get right into observe ability. When you think about observe ability, visibility, infrastructure monitoring problem resolution across the network. How does cloud change things? In other words, what are the challenges that networking teams are currently facing as they're moving to the cloud and trying to implement hybrid cloud? >>Yeah. Yeah, visibility as always is very, very important. And it's quite frankly, it's not just it's not just the networking team is actually the application team to write. And as you pointed out, the underlying impetus to what's going on here is the data center is where the data is. And I think we set us a couple years back and really what happens the applications are going to be deployed uh in different locations, right. Whether it's in a public cloud, whether it's on prayer, uh, and they are built differently right there, built as microservices, they might actually be distributed as well at the same application. And so what that really means is you need as an operator as well as actually a user better visibility. Where are my pieces and you need to be able to correlate between where the app is and what the underlying network is that is in place in these different locations. So you have actually a good knowledge while the app is running so fantastic or sometimes not. So I think that's that's really the problem statement. What what we're trying to go afterwards, observe ability. >>Okay, and let's double click on that. So a lot of customers tell me that you gotta stare at log files until your eyes bleed and you gotta bring in guys with lab coats who have phds to figure all this stuff out. So, so you just described, it's getting more complex, but at the same time you have to simplify things. So how how are you doing that, >>correct? So what we basically have done is we have this fantastic product that that is called 1000 Ice. And so what this does is basically as the name, which I think is a fantastic fantastic name. You have these sensors everywhere. Um, and you can have a good correlation on uh links between if I run from a site to aside from a site to a cloud, from a cloud to cloud and you basically can measure what is the performance of these links. And so what we're, what we're doing here is we're actually extending the footprint of these thousands agent. Right? Instead of just having uh inversion machine clouds, we are now embedding them with the Cisco network devices. Right? We announced this with the catalyst 9000 and we're extending this now to our 8000 catalyst product line for the for the SD were in products as well as to the data center products the next line. Um and so what you see is is, you know, half a saying, you have 1000 eyes, you get a million insights and you get a billion dollar of improvements uh for how your applications run. And this is really uh, the power of tying together the footprint of where the network is with the visibility, what is going on. So you actually know the application behavior that is attached to this network. >>I see. So okay. So as the cloud evolves and expands it connects your actually enabling 1000 eyes to go further, not just confined within a single data center location, but out to the network across clouds, et cetera, >>correct. Wherever the network is, you're going to have 1000 I sensor and you can't bring this together and you can quite frankly pick if you want to say, hey, I have my application in public cloud provider, a uh, domain one and I have another one domain to, I can't do monitor that link. I can also monitor have a user that has a campus location or branch location. I kind of put an agent there and then I can monitor the connectivity from that branch location all the way to the let's say corporations that data centre, our headquarter or to the cloud. And I can have these probes and just we have visibility and saying, hey, if there's a performance, I know where the issue is and then I obviously can use all the other foods that we have to address those. >>All right, let's talk about the cloud operating model. Everybody tells us it's really the change in the model that drives big numbers in terms of R. O. I. And I want you to maybe address how you're bringing automation and devops to this world of of hybrid and specifically how is Cisco enabling I. T. Organizations to move to a cloud operating model? Is that cloud definition expands? >>Yeah, no that's that's another interesting topic beyond the observe ability. So really, really what we're seeing and this is going on for uh I want to say a couple of years now, it's really this transition from operating infrastructure as a networking team more like a service like what you would expect from a cloud provider. Right? It's really around the network team offering services like a cloud provided us. And that's really what the meaning is of cloud operating model. Right? But this is infrastructure running your own data center where that's linking that infrastructure was whatever runs on the public club is operating and like a cloud service. And so we are on this journey for why? So one of the examples uh then we have removing some of the control software assets, the customers that they can deploy on prayer uh to uh an instance that they can deploy in a cloud provider and just busy, insane. She ate things there and then just run it that way. Right. And so the latest example for this is what we have our identity service engine that is now limited availability available on AWS and will become available in mid this year, both in Italy as unusual as a service. You can just go to market place, you can load it there and now you create, you can start running your policy control in a cloud, managing your access infrastructure in your data center, in your campus wherever you want to do it. And so that's just one example of how we see our customers network operations team taking advantage of a cloud operating model and basically employing their, their tools where they need them and when they need them. >>So what's the scope of, I hope I'm saying it right. Ice, right. I see. I think it's called ice. What's the scope of that like for instance, turn in effect my or even, you know, address simplify my security approach. >>Absolutely. That's now coming to what is the beauty of the product itself? Yes. What you can do is really is that there's a lot of people talking about else. How do I get to zero trust approach to networking? How do I get to a much more dynamic, flexible segmentation in my infrastructure. Again, whether this is only campus X as well as a data center and Ice help today, you can use this as a point to define your policies and then any connect from there. Right. In this particular case we would instant Ice in the cloud as a software load. You now can connect and say, hey, I want to manage and program my network infrastructure and my data center on my campus, going to the respective control over this DNA Center for campus or whether it is the A. C. I. Policy controller. And so yes, what you get as an effect out of this is a very elegant way to automatically manage in one place. What is my policy and then drive the right segmentation in your network infrastructure? >>zero. Trust that, you know, it was pre pandemic. It was kind of a buzzword. Now it's become a mandate. I wonder if we could talk about right. I mean I wonder if you talk about cloud native apps, you got all these developers that are working inside organizations. They're maintaining legacy apps. They're connecting their data to systems in the cloud there, sharing that data. I need these developers, they're rapidly advancing their skill sets. How is Cisco enabling its infrastructure to support this world of cloud? Native making infrastructure more responsive and agile for application developers? >>Yeah. So, you know, we're going to the top of his visibility, we talked about the operating model, how how our network operators actually want to use tools going forward. Now, the next step to this is it's not just the operator. How do they actually, where do they want to put these tools, how they, how they interact with these tools as well as quite frankly as how, let's say, a devops team on application team or Oclock team also wants to take advantage of the program ability of the underlying network. And this is where we're moving into this whole cloud native discussion, right? Which is really two angles, that is the cloud native way, how applications are being built. And then there is the cloud native way, how you interact with infrastructure. Right? And so what we have done is we're a putting in place the on ramps between clouds and then on top of it we're exposing for all these tools, a P I S that can be used in leverage by standard uh cloud tools or uh cloud native tools. Right. And one example or two examples we always have and again, we're on this journey for a while is both answerable uh script capabilities that exist from red hat as well as uh Ashitaka from capabilities that you can orchestrate across infrastructure to drive infrastructure, automation and what what really stands behind it is what either the networking operations team wants to do or even the ap team. They want to be able to describe the application as a code and then drive automatically or programmatically in situation of infrastructure needed for that application. And so what you see us doing is providing all these capability as an interface for all our network tools. Right. Whether it's this ice that I just mentioned, whether this is our D. C. And controllers in the data center, uh whether these are the controllers in the in the campus for all of those, we have cloud native interfaces. So operator or uh devops team can actually interact directly with that infrastructure the way they would do today with everything that lives in the cloud, with everything how they brought the application. >>This is key. You can't even have the conversation of op cloud operating model that includes and comprises on prem without programmable infrastructure. So that's that's very important. Last question, thomas our customers actually using this, they made the announcement today. There are there are there any examples of customers out there doing this? >>We do have a lot of customers out there that are moving down the past and using the D. D. Cisco high performance infrastructure, but also on the compute side as well as on an exercise one of the customers. Uh and this is like an interesting case. It's Rakuten uh record and is a large tackle provider, a mobile five G. Operator uh in Japan and expanding and is in different countries. Uh and so people something oh, cloud, you must be talking about the public cloud provider, the big the big three or four. But if you look at it, there's a lot of the tackle service providers are actually cloud providers as well and expanding very rapidly. And so we're actually very proud to work together with with Rakuten and help them building a high performance uh, data and infrastructure based on hard gig and actually phone a gig uh to drive their deployment to. It's a five G mobile cloud infrastructure, which is which is uh where the whole the whole world where traffic is going. And so it's really exciting to see this development and see the power of automation visibility uh together with the high performance infrastructure becoming reality and delivering actually services, >>you have some great points you're making there. Yes, you have the big four clouds, your enormous, but then you have a lot of actually quite large clouds. Telcos that are either approximate to those clouds or they're in places where those hyper scholars may not have a presence and building out their own infrastructure. So so that's a great case study uh thomas, hey, great having you on. Thanks so much for spending some time with us. >>Yeah, same here. I appreciate it. Thanks a lot. >>I'd like to thank Cisco and our guests today V Joy, Katie VJ, viscous James and thomas for all your insights into this evolving world of hybrid cloud, as we said at the top of the next decade will be defined by an entirely new set of rules. And it's quite possible things will evolve more quickly because the cloud is maturing and has paved the way for a new operating model where everything is delivered as a service, automation has become a mandate because we just can't keep throwing it labor at the problem anymore. And with a I so much more as possible in terms of driving operational efficiencies, simplicity and support of the workloads that are driving the digital transformation that we talk about all the time. This is Dave Volonte and I hope you've enjoyed today's program. Stay Safe, be well and we'll see you next time.

Published Date : May 27 2021

SUMMARY :

Yeah, mm. the challenge is how to make this new cloud simple, to you by Cisco. Good to see you. Good to see you as well. to digital business or you know organizations, they had to rethink their concept of agility and And if you think about it, the application is actually driving So I wonder if you talk more about how the application is experience is So if you think about an application developer, trust, you know, Zero Trust used to be a buzzword now it's a mandate. And I think if you think about it today that's the the public cloud became a staple of keeping the lights on during the pandemic but So the problems of discovery ability, the problems of being able to simply I often say that the security model of building a moat, you dig the moat, So that is the new frontier. And so you you've got to protect that with some I mean, the entire portfolio that Cisco brings to the Great to have you and look forward to having you again. Thank you gaps that need to be addressed with costume, Das and VJ Venugopal. One company takes you inside, giving you the visibility and the insight So you can work wherever work takes you in a cloud J. Good to see you guys welcome. Great to see you. but the big public cloud players, they're like giving you a gift. and really harnessed that innovation that's built in the public cloud, that built an open source that built internally the job of it is to deliver something that works and works at scale that you can monitor But if you want to upgrade to enterprise features like clustering or the key uh As you rightly said, harsher car is the, We all talk about cloud native cady was sort of mentioning before you got the the core the power of communities and clog native to be used to be used anywhere. and a lot of functionality and value. outcome and our mission is to make it super simple for you to do that. you know, some of the details. and futures in the age of hybrid cloud with Vegas Rattana and James leach. So you can build whatever you need today The bridge to possible. And James Leach is the director of business development for U. C. S. At the Cisco as well. Thank you because let's start with you and talk about a little bit about computing architectures. to meet the needs of a specific application and as you know, the different applications have And when you combine all these, I love your analogy there because model that fits the hybrid cloud better than anything else we've seen So how does the X series fit into the strategy So we have uh, you know, this idea of a single operating model that is definitely something it was just a, you know, roadblock but but so the target speakers has been one of the corners 2.5 hour of the strategy, as you pointed out in the last decade. Yeah, that's what customers want. I was going to say, you know, the CIA model will continue to thrive. and and some of the technology that you can take advantage of beyond just uh, 2000 and nine when we brought you C. S to market these are what we're seeing over and over and over again. can have the scale and the scope that it needs to impact your entire domain, on the system and you can support a variety of workload. Thank you. You don't wanna miss what he has to say. Yeah. Good to see you again. When you think about observe ability, And it's quite frankly, it's not just it's not just the networking team is actually the application team to write. So a lot of customers tell me that you a site to aside from a site to a cloud, from a cloud to cloud and you basically can measure what is the performance So as the cloud evolves and expands it connects your and you can quite frankly pick if you want to say, hey, I have my application in public cloud that drives big numbers in terms of R. O. I. And I want you to You can just go to market place, you can load it there and even, you know, address simplify my security approach. And so yes, what you get as an effect I mean I wonder if you talk And so what you see us doing is providing all these capability You can't even have the conversation of op cloud operating model that includes and comprises And so it's really exciting to see this development and So so that's a great case study uh thomas, hey, great having you on. I appreciate it. that are driving the digital transformation that we talk about all the time.

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Fireside Chat Innovating at Allianz Benelux with the Data Cloud


 

>>Hey, Sue, my great to see you. Welcome to the Data Cloud Summit. Super excited to have you welcome. >>Hey, Chris. Very nice to be there. Thank you for having me >>tell us a little bit about alien spending lakhs. Tell us a little bit about yourself and your role. Italy and Benelux >>aliens, Benelux zits. Basically the aliens business in the region. Belgium, Netherlands and Luxembourg. We serve the needs of the customer here by securing the future. We actually do both PNC asses. We call it properly and casualities in life investment management and health. We do retail, uh, small and medium enterprises. I am a regional chief Data and Biggs, officer for aliens. Benelux. I report directly to the regional CEO my job here in alliance to basically drive the data and analytics agenda for aliens. Vanilla, >>cinnamon. I understand you're getting your PhD in data science. It would be great for the audience to learn a little bit more about what's driving you to do that. And kind of what? What's most interesting to you about data science? A I m l >>the reason why I started to do this because there's so much relevance. Push that which is basically driving the agenda. We need to really look at the theoretical part off it as well. To kind of concrete eyes, Andi toe bring in a certain develop dependency, consistency, timelessness, etcetera. And obviously that which we're doing is very innovative. Here, Italians, monologues driven again by relevance and which is very good for the business. But the timelessness needs to also be the sustainability the scalability needs also has to be given to this particular relevance driven topic so that we don't just create superficial impact. But we create a long lasting and everlasting impact in our competitive intelligence intelligence that building against monologues. >>That's awesome. I mean, thanks for sharing that. So So I think. Cinnamon. When when you and I met back in March 1 of the big things that you were you were considering is, you know, uh, signing up with snowflake and becoming a customer. But part of that journey was convincing Ali on spent lakhs to move to the cloud in your journey. So kind of it would be great for you to explain to the audience. You know what that journey has been like. Was it hard to convince your organization moved to the cloud, What hurdles might you have seen in your journey to the cloud? >>It was not very different to any kind of a change on the kind of effort that you need to put in a change for a normal status go set up that which exists today. So, of course, in any kind of a change, your status could change or challenge that which you bring in. There is a considerable, uh, effort that you need to put in. And it's also your responsibility to basically do that because if you don't have that energy or if you don't have that commitment and you are not able to sustain the energy of the commitment that you show in the new agenda that you bring in, then probably you're not gonna be there to see the change through. Of course, it waas difficult, obviously, because, uh, there is already existing status. Go. And there we have a lot of benefits by moving to cloud, and obviously the benefits seems very interesting. But there is skepticism, and we s alliance is from a group perspective, and Benelux perspective is full of very, very clear on a point that we cannot take advantage off the data that which we have. We want to ensure that privacy is by design. Security is by design. And we give utmost care to our customer data. Um, mhm. And all of this basically brings in tow the concept off. Okay, what is it about moving to the cloud and where are we getting exposed? Where should we basically put together? A security by design privacy with some kind of concepts before we do it and etc. Are you ready? Can be ensured that we still keep the customers data A to a place where we basically can't bust. Well, those are the things that which had to be explained. A certain level of sensitization had to be created. A certain level of awareness. Uh, then the consideration part. Yeah, all of this basically takes its own cycle. >>Awesome. Thanks for sharing that. So we're super excited to call Ali on spending lakhs of customer. Now, what are you excited about with snowflake? And I know that you're you're looking at snowflake. Is this kind of data cloud and data cloud transformation project. Tell us a little bit more about, you know, What? What excites you about Snowflake? How you think you might use stuff like, um, in this kind of transformation of Ali on spending lakhs? >>I know that snowflake is brought to us as a product by you guys, but we look at snowflake is a kind off message. We are breaking down the silos. Literally. Onda. We look at snowflake as a kind often agent to do this. Uh, this is something that which is very important to understand that whatever you do with the organizational level, you still end up with a situation where you kind of reinforce the silos. But, snowflake, we have an opportunity here to even challenge that on break the data silos. Once the data silos is broke, you basically improve the find ability of data. You basically improve the understand ability of the data accessibility of the data interpret ability on everyone sees pretty much the same truth. And that's how the silos disappear. We're very, very excited about the journey that which, which we have in front of us because we're pretty new in it. In the sense that we are going toe haven't very exciting journey as we progress, we are also looking forward to see how Snowflakes road map is going to take us to the point off arrival, as I would call it in our own data revenge in >>today we live in this kind of multi cloud, multi cloud application world. What are some of the concerns you have as you transition from, you know, having stuff in a data center to using multiple clouds to using multiple tools? You know, what's what's some of the challenges you for? See having? What are the things that you're looking for from Snowflake to help you? Um, in that journey, >>there is always a reason why we basically make a change. And the reason is always mostly towards more efficiency, effectiveness and so on and so forth, right? I mean, basically, we have Catholics challenges on this. Catholic challenges can also be addressed with this move to the cloud, except but what We should be careful and should avoid us that the cost that which we have in terms of Camp X is just does not get re attributed into another cost called articulation, cost or arbitration cost. So having a multi cloud is definitely a challenge until you have a kind off orchestrator because we are doing a business here and we don't want to care about pretty much the orchestration. The are part off it on. This needs to be taken taken into account because there is this application cloud and there is this infrastructure cloud. You can have as many clothes as you want, whatever function that which is is supporting you. But that has to be encapsulate, er abstracted away from us so that we're able to focus on the business that we're here to do. And these are certain constraints that I really had as I was thinking about multi cloud or hybrid cloud and I was even focusing on how am I going toe orchestrate all of these different things Eso that you know, you kind of feel abstracted from those things. So well, those are the constraints that I think we still have toe conquer as we progress. I think we are evolving very fastly in that area. And you are the experts in that area, and you know exactly what you're doing there. But for me, what is very important is that uh, yeah, it gets abstracted away from us, and we just get the scalability that we need the elasticity that which we need the security by design the privacy by design on. Then I think this is perfect for us. >>Awesome. So? So I think a lot of customers that are listening to this are about to jump on the same journey that you're you're embarking on. What, is there a specific use case that you decided to kind of go? You know, you know, all in on Snowflake. What was the what was the kind of the initial driver for you to say? Hey, then the business driver on you saying, Hey, I'm gonna use this use case to drive transformation within within Ali and spend lakhs, >>I think virtualization, uh, it's the keep point that comes up the top of my head the moment you speak about what even did drive me to think about snowflake as an option, right? Why virtualization? Because obviously I don't want to move huge amount of data from left, right and center, because you know that when you start optimizing such a kind of an architectural, you end up creating pockets silos, which is totally against what we want to do. We want to break silos. But in the end, just because off the infrastructure needs in the computational needs, etcetera on the response rates and stuff like that, you start to create silos, bring with virtualization and especially with the performance that with Snowflake and provide us in that area. Now it seems like a possibility that we will be able to do that. I mean, it was not something that we just thought about, let's say, a few years back, but now it's definitely possible virtualization. It's one of the key points, but when you talk in the terms of use cases, we Italians monologues do not look at use cases. Actually, we look at business initiatives, so the reason why we don't look at it as use cases is because use cases used, kind off a start and stop. But we were not in the game. Off use cases were in the game off delivering future, that which our customer really wants to be secured. That's what the business we are in and that there are no use cases. There are initiatives there that which matches to the agenda for our customer. So when you start thinking about like that one of the most important things that snowflake offices is an opportunity is to obviously create on environment, so to say, on elastic scalable, uh, situation with the computer that which we need that which basically matches one on one with the agenda for our customer. So what I mean is the data warehousing on the cloud through data warehousing on the cloud is what waas on off our driving thought processes for We did not want to go and say that we will just do, uh, do Data Lake. We will just do data hub way don't belong toe religion. So to say, we basically are very opportunistic in this approach where we say we will have a data lake. We will have a data warehouse. We will have a data hub on. We will integrate it, you know, very a semantic way that which will match to the agenda of the customer and treat the customer as a sort of centric point. >>That's great. I appreciate that. So So, um, Suderman, thank you so much for for, you know, joining us today. Um, And again, thank you for your partnership. We snowflake is super excited. I'm I'm super excited Thio participate in this journey with you. Is there anything that you kind of like to let the audience know before we wrap up? >>Very happy about the way we started Toe talk. Converse. I think the proof of value as we did was a very good engagement with you guys. I mean, you guys were really there. I really appreciate the way that you took the proof of what I've worked with many other windows in terms of proof of value. But I think you had a marked difference in the way you you brought Snowflake. Tow us. Thank you so much and keep doing the good work. >>Thanks so much cinnamon for the partnership and were super pumped on, you know, making you very successful in your project. So thank you so much. >>Thank you.

Published Date : Nov 19 2020

SUMMARY :

Super excited to have you welcome. Thank you for having me Tell us a little bit about yourself and your I report directly to the regional CEO my job to learn a little bit more about what's driving you to do that. But the timelessness needs to also be the sustainability the scalability back in March 1 of the big things that you were you were considering is, you know, are not able to sustain the energy of the commitment that you show in the new agenda that you bring in, Tell us a little bit more about, you know, What? I know that snowflake is brought to us as a product by you guys, but we look at snowflake is a kind off What are some of the concerns you have as you transition from, you know, Eso that you know, you kind of feel abstracted from those things. of the initial driver for you to say? computational needs, etcetera on the response rates and stuff like that, you start to create silos, Is there anything that you kind of like to let the audience know before we wrap up? I really appreciate the way that you took the proof of what I've worked with many other windows in terms of proof Thanks so much cinnamon for the partnership and were super pumped on, you know,

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Steve Wood, Boomi | Boomi World 2019


 

>>live from Washington D. C. It's the Cube covering Bumi World 19 to Bide Movie. >>Hey, welcome back to the Cubes Coverage of Bumi World 19 from Washington D. C. I'm Lisa Martin with John Ferrier and John and I have a Cube alumni sitting with us. We have the chief product officer off. Del blew me. Steve would Steve, Welcome back. >>Thank you. It's great to be back. I could see again. John. Great must meet you >>back. Wise Enjoyed your keynote this morning, Man. There were so many nuggets and there I couldn't type faster. But one of my favorite things that you said is that no one is asking for less data. Slower? >>Yes, OK did I like kind of like saying because it frames things very clearly. It's just because it's clearly a prole. Every relates to him in the audience, but it was kind of amusing, so they've really got it immediately as I get that, that's a fair statement, so >>so like, and then you kind of took us the audience back. Thio 11 months ago at Bumi World 18. Some of the things that you guys said this is what we're going to be really focused on redefining the eye and I pass to be intelligent. Give her audience who wasn't able to see your keynote A little bit of that historical from 11 months ago. So what you guys are delivering today what the Bumi platform looks like today? >>Yeah, sure. So I mean, a lot of showed last Army, we kind of owe. Then we feel like we is like craters. The industry have to kind of try lead it. Where? Where is it going next? That's our big kind of duty, I guess. And so it's been taken over when we had the founder of booming attend, which was nice, but yes, so the big thing we should Last year was kind of the next generation, which is really a unified look and feel super easy to build applications that spend all of the portfolio and art in our that we offer our customers. We wanted to make it very collaborative, so users of business or business analysts or quick technical people can work together and use. Our platform is a collaboration space of the right controls in place. Eso stuff like that was really good to show that our new solutions. Overview. We've been definitely encouraging partners to put Maur intellectual property into our platform to excel, help accelerate their customers. Helping our customers just get people on board as quickly as possible. In fact, actually owned boarding employees on boarding was the solution we showed last year. >>That was fantastic. I couldn't believe how complex that was at Bumi. And when you guys said, We've got to change this huge improvements. >>Yeah, well, it was sort of a discovery that came up from one of our cells. Engineers got Andy Tiller did a fantastic job. He didn't enjoy his, um, his own boarding experience abuse me and then sort of building a solution. And we're like, we like we can actually do this way better on the platform. But what was amazing was that even for a company the size of Bumi, which is about 1000 people, we have, like, nearly 100 integration points and systems had to be coordinated to on board a single employee 100. Yeah, it's a lot, you know. So it became a really connectivity problem, actually, on >>boarding >>bits relatively easy. It's just, like connected all these systems. That's the hard bit. So yeah, we're excited to show that I think we got a kick out of seeing you together than we give progress on how we're moving that forward with various demos >>you don't want to ask you. Last year we asked the chief operating officer and the CEO Bumi what their investment priorities were going into the next year. And they said Number one was product. So that was a key thing. First and foremost go to market and then customer equation. But a product has been a big focus. That continues to be. What >>is >>the problem? Does it mean product when your chief product officer, what do you overseeing? Talk about What is the product? What is the platform And is there a difference? >>Yeah, I mean, so we we talk about the problem because we're in the product group, but we definitely see it as a platform. The investment in product is great. It means I get to spend lots of money like about my new converse. I won't try to show them, but way, but yeah, I mean, the investment partners being that we know that as we get Maur is this is this economy keeps building of integration and connective iti wanna continue to hold our leadership. We need to invest in product to make it easier. The expectations of our users is that they get a really premium experience when they're on board it onto the platform. We have to make sure we keep up to date with all of that effort. So a lot of what we talked about, it's how one is that we break our product up into discreet service is to allow us to move faster from an engineering perspective. And there's a lot of stuff that goes on there to think about ourselves as a platform to make sure we're fully extensible on. Then providing Maura Maura service is that people can build on our platform. So a lot of that investment just driving those >>activity. Rick was on yesterday talking about the big bets they made early on that are paying off. One of them was Aussie Cloud. On seeing that as you look at the architecture of this kind of new era of clobbering cloud to point, are we calling it? There's new requirements. It's the glue layers being built out. You need data to be accessible on addressable and available in real time, and you have multiple systems to talk to hence the integration you guys are doing. But this new mega trends happening is event driven architectures, which you guys talk about. There's a P I's just going from rest ful to state. And so you have micro service is here. So these air new dynamics Can >>you take >>a minute displaying like what all this means And what is event driven infrastructure? >>Yeah, a venture of architecture. But yeah, that's well, that's what we've been calling it. But yeah, I mean, it's basically that we're going to models where we're responding in real time to things that are happening out there on that revolt that involves a whole new level of scale. But, you know, we're also getting to things like streaming soas. Data come comes in, it's coming in, not in these packets, but it's constantly being fed to you, sir, constantly having to process it. You know, before in the integration space, it was like what? You'd set up a schedule you'd say, move that data at midnight from there to there and then it got faster and booming, provided real time, which was a request response that you send it personally, require a response back. But now it's like we're not going to just send it to you as a discreet thing. We're going to send it to you constantly, so event driven architectures. But how do you handle this continuous influx of data? And it's not getting any less. So how do you kind of manage this? We're being pulled in. Both ends were being pulled. There's never been more data that you never wanted to have faster. So it's like, How do you manage that? So for Bhumi, you know, that's why we're investing so heavily. >>Used to be in the old days when things were slower, events were like a trigger in a network management software alarm notification. Now they're happening. All the time is more and more events and paying attention to what events becomes a non human thing. Yeah, it's a software thing. Is that kind of where this is going? >>Yeah, well, I >>mean, we've been thinking >>a lot about that, like we sort of feel it. One is that we're gonna grow up from being on iPods to more of a data management vendor. We think that, like where the data manager in the future will come from an I pass, that we will be managing your data across like all of these systems from the catalogue and preparation to the, you know, actually integration and surfacing it up in real time and all that kind of streaming side. So I know it's Ah yeah, it's an evolving field for sure. >>One final point on this topic of product AP eyes have been great. They really made the market. Going back to the original Web service is in early two thousands to cloud. Where does a P I go? A A p I to dot or whatever you call it. What's the next Gen Place for AP? Eyes? >>Well, so it's interesting course. So we >>have >>a slightly different view of a pie management. That may be the typical AP management space, which is one thing to declare openly. But I think I >>want to >>go with that. Were right in the sense that cause I would think that because I'm a product, >>it's a good thing for a product. I don't think so Go >>and we're more than a little opinionated. So >>it is here, >>but yeah. Is that like sure. I mean, with a p I You need a gateway you need for the proxy ap eyes. Wherever they may be, wherever they may be developed. Other you build him and Bumi or you code them yourself when you told him, Manage those and throttle and scale and add policies and, you know, have developers registered to use them and monitor their usage and cut them off and have quotas. All that kind of that is old, fantastically good stuff. You know, there's lots of understeer doing a lot of that. We're adding Maur Mork capabilities there. But for us, a p I is really about AP enabling absolutely everything like we're in this world where you got refrigerators, two autonomous vehicles to cloud infrastructure to pivotal to all these different environments. And you have to have a tool that how do you How do you manage a P I across this incredibly disparate landscape of tools, technologies, things, infrastructure and it's one thing to say. OK, we could manage a P eyes and you install our software. Well, that's not good enough because, you know, with our customer like Jack in the box. They have 2200 plus retail locations. Nice have joked in my keynote that it's like painting Golden Gate Bridge. If you had to upgrade your gateway every time there was enough grade needed. It's like pain the Golden Gate Bridge to get to the end and you start all over again. That's 2200 plus retail locations. You know, I work for Dow. Ultimately is the holy owner of our business. He put five billion P seas on the planet. What if you had a gateway on five billion peces like, How do you manage that from a single control plane in the cloud? And that's what we're after. How do you do that huge scale AP enabling literally everything. >>And this was kind of under the concept of run anywhere that waas Yes, >>yes, yeah, and that was because we wanted to emphasize that it was about running Ap eyes and a pen, enabling things wherever they may be. That's why we put it under the run anywhere Banner. >>What's the biggest thing that you guys have done this year from last movie world that you're proud of? In terms of product or technology or something that could be of some obscure something prominent. What do you do? You proud of? What's the big thing? >>Yeah, well, for a point of perspective, it would be the AP I side for sure, because that was that was a big lift. There was a lot of work involved. We kind of moved ourselves forward very, very quickly in our capabilities on a p I with Gateway portal proxy, you know, literally within the span of just over a year. So that was Ah, big left. But I would, you know, because I also run engineering. So I feel like I need to, like, geek out a little bit. I mean, one of my proud things is, actually, we started wrestling and wrangling that 30 terabytes plus of metadata and starting to see what's in there. And like, anything in data science, you know, you're kind of like looking at weaken start. We started seeing all sorts of cool new things. Now I'm not gonna talk about it the inside side, But you start to see new things. We start to see ways that that meditated can be applied. So we built the infrastructure It's huge scale, massive scale they might have meditated, were ingesting and then analyzing eyes helping us, you know, improve productivity across the platforms. We talk a lot about being more efficient, more effective, so you'll see more of that in the pub. >>Can you clear up the just the commentary around the definition around single tenant instance? And when customers do multi tenant, because the benefit of the single tenants what the main core value proposition with the data, the unification of data? That's awesome. But there's also potential opportunities with customs. Might want have a roll run through things. So you have flexibility. Is that true? Is that the definite Take us through what the difference when, when multi tenant kicks in and what's >>well, so on our platform multi tendencies s. So if you think about the build experience when you're your dragon dropping, pointing, clicking, building your work flows or your processes for managing your data, you do that in the cloud, and then you can decide where you wanna put that. So where is that actually gonna be executed? And you can put it in our cloud, which is our multi tenant cloud, and then you. Could we manage it all for you? And that's fantastic. You can point or manage. Cloud service is if you have very specific requirements, usually around security, Sometimes around hyper scale. Well may put you in a manage cloud service environment. But then, if you have very sensitive data, you may want to run that workload and then stole our little run time. Adam, you know behind your firewall so we never see the data. So it's super sensitive. We don't see it. We >>see how >>it's running and we manage it. We have grade that that infrastructure for you, but we never see your data, so it kind of gives you the best of both worlds. You could be a cloud first, cloud only vendor, and you can be a traditional on perimeter. You could be a hybrid of both >>is not a requirement. The product. It's a customer choice. >>It's a total customer choice. I think that's pretty cool. Yeah, and I think actually we're one of the few that does it the way we've been doing for a long time. And it's hard, by the way, because it's like maintaining that compatibility For 10 plus years, is quite difficult to make sure everything works every time. We have, like 9000 >>customers and 80 plus countries. But on the the 30 plus terabytes of anonymous metadata, you are very clear this morning and saying that it's just the metadata that's not the actual have any any, you know, private information from any of our customers. But in terms of leveraging that data for those insights where some of the things that from last spoon me world to this one, that that access to all that data has what some are. Some of the announcements, maybe that came out today that you guys looked at saying, It's these are some of the nuggets that were able to pull out because we have the access to this musing. Maybe it's a I or what not gonna give you >>some examples in one was the the suggested filters. And it was a simple thing. I did sort of like that joke of It's one small step for Bhumi customers, but a giant leap for booming engineering. But because we rebuild a whole bunch of infrastructure to dio but suggested filters just making it easier to query information of various systems. And it is cool because it literally is looking your system, comparing it with other customers systems based on how you've configured in this case Attilio environment and then working out actually, based on what people are doing. This is kind of what the filter might look like for you, which is very, very personalized to the user. Based on intelligence. We have more That's on the bill tight. We have more on the deployment side because you can show you, actually hey, few of built in a p. I do want to deploy it out, too. A raspberry pie will. Actually, you probably want to configure the AP. I like this where you may find you see some issues here, and that's not static information that's evolving from the metadata. We can see the performance of your systems against the Oxy. All right, In that environment, I do it a bit like this. Or if you deploy to say, I Jules, we might make recommendations based on that process of that, a p I or that data quality hub that you wantto excess just make your systems run like this. So it's kind of predicting how you deployed >>I was about to say, Are you helping customers get predicted with us? >>Yes. And there's lots we can do there. I mean, like, so we'll do Maura. Maura. But we can automatically optimize your deployment. So if it's in our cloud, that that'll happens automatically. So helps us, too. But for customers, it's also making just go. Okay, we'll deploy it. And then the leverage that community to so see what works best. The most successful deployment, the most successful architecture and the way you've deployed it is was what you'll be matched with. And then the same with the run time. With monitoring, we can start to look at things and see will. Well, not slowing down a little bit. Actually, it's Linden the string error. A little bit, actually, based on what we've seen before, that system may be about to fall over, so you might want to get all not before completely does what it's gonna do. >>Well, we got you here. I want to get your definition of cloud two point. Oh, on We've been riffing on this. Been more of a takeoff on Web two point. Oh, because cloud one daughter was anything Amazon you know storage. Compute some networking, but it's Amazon that working. But you scale up start ups will go there. It's beautiful thing, but now it's enterprise. Start to embrace cloud with hybrid on premises and deal with all these hard problems and challenges. Crazy opportunity. An operating model for on premises Cloud Club one Dato Amazon. Really easy to work with. Scales are beautiful. Cloud to point is different. I got things to deal with. Observe, abilities, a hot thing you got kubernetes containers you got. How would you define what cloud? Two pointers for Enterprise? >>We'll think because we're all about the data cloud 2.0, is really like for us. Ah, data problem. I mean, it's just like E think before I mean, I was part of cells force for a while. Is this whole idea of like earlier data in the cloud will manageable for you. But when you're getting into the kind of environments were seeing, say, there's just too much data like you, it's not feasible. I mean, give you an example. Bumi itself. We moved our infrastructure customers was transplanted customers from Rackspace to eight of us Last year it was a big engineering lift to do. You can imagine moving 9000 plus customers over on our cloud Ah, design surface that but so we did that, but actually to move the data, it was so much it was actually faster to put the disk drives in the back of a van. No mobile moving over snowball using the wheel network, you know, the engine motor e one and then put the hard drives in. And then we did our sink to bring them back up so that we have the same data in both locations. And that's just an example of the kind of customer data that customers are routinely struggling with. And cloud wasn't set up for that. But that's becoming day to day now, so you need a highly distributed architecture. It was probably why we announced the Adam Fabric, which is really a fabric of connectivity, as much as is a fabric of data, so we don't need to move your data around. You can leave it where it is. We can do some analysis on it as part of an end to end >>Program Cube alumni that I was on the cube a couple weeks ago, he said. Data is the new software, data and software. What's your reaction to that when you hear that? >>To some extent, >>I think that's a CZ, A bit of a business process geek. I think you know this process around data for sure. But But I do think I've heard similar things with, like, actually, applications come and go. Business processes come and go, but the data remains so I think maybe in some respects, your date is the new software Could be a term I I could buy into a Well, >>Steve, it's been great having you on the Cube with John and me sharing all of the things that you guys have done in the last 11 months. I can't wait to see how everything becomes a P. I enabled. Still, next Bumi World, you gotta come back. Yeah, All right. Our pleasure for John Ferrier. I'm Lisa Martin. You're watching the Cube from Bhumi World 19. Thanks for watching

Published Date : Oct 3 2019

SUMMARY :

Bumi World 19 to Bide Movie. We have the chief product officer off. Great must meet you But one of my favorite things that you said is that no one Every relates to him in the audience, but it was kind of amusing, Some of the things that you guys said this is what we're going to be really focused on redefining So I mean, a lot of showed last Army, we kind of owe. And when you guys said, Yeah, it's a lot, you know. So yeah, we're excited to show that I think we got a kick out of seeing you together than we give progress on how you don't want to ask you. We have to make sure we keep up And so you have micro service is We're going to send it to you constantly, Used to be in the old days when things were slower, events were like a trigger in a network management software alarm to the, you know, actually integration and surfacing it up in real time and all that kind A A p I to dot or whatever you call it. So we But I think I Were right in the sense that cause I would think that because I'm a product, I don't think so Go So It's like pain the Golden Gate Bridge to get to the end and you start all enabling things wherever they may be. What's the biggest thing that you guys have done this year from last movie world that you're proud of? But I would, you know, So you have flexibility. But then, if you have very sensitive data, you may want to run that workload and then stole our little run time. so it kind of gives you the best of both worlds. It's a customer choice. And it's hard, by the way, because it's like maintaining Some of the announcements, maybe that came out today that you guys looked at saying, We have more on the deployment side because you can show you, actually hey, few of built in a p. so you might want to get all not before completely does what it's gonna do. Well, we got you here. day to day now, so you need a highly distributed architecture. Program Cube alumni that I was on the cube a couple weeks ago, he said. I think you know this process around Steve, it's been great having you on the Cube with John and me sharing all of the things that you guys have done in the last 11

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Chris McNabb, Boomi | Boomi World 2019


 

>> Narrator: Live from Washington D.C., it's theCUBE, covering Boomi World '19 brought to you by Boomi. >> Welcome back to theCUBE's coverage of Boomi World 2019 from D.C. I'm Lisa Martin. John Furrier is my co-host for the next couple of days. And we're very pleased to welcome back to theCUBE the Boomi CEO, Chris McNabb. Chris, welcome back! >> Lisa, it's great to be here. It's always fun. >> The energy that you guys kicked off everything with this morning, the keynote, it was awesome, it was electric. I love the numbers that you started with. Boomi World '18 was about 11 months ago and we were talking, I was watching those videos back the other day, you had about 7500 customers then. You now have over 9000 customers in 80 plus countries, over 1500 endpoints integrated, 580 partners, I could go on and on, 97% renewal rate. (laughs) >> Keep selling! >> It's amazing, though, the momentum that you guys have carried into D.C. in just a short time period. Tell us about that. >> Lisa, it's really been the result of not only hard work by our team, we continue to innovate for our product and bring new things to market. But it's our customers that drive adoption and we use customer references to gain new customers and it's their stories that resonate with the new prospects that come onboard. It's our 580 partners making sure that when our customers and prospects buy into the Boomi platform that they get implemented and they shorten the timeframe and they bring intelligence and smarts and it's our community. It's the 65,000 people that are already there solving problems, that are helping our newer customers get onboarded and get success early. So it's those four legs of the stool. It's the entire ecosystem that continues to go, all of us are going along for the ride. >> Last year we asked you what you were investing in, your team as well. And the theme was pretty consistent across the board. Product first and foremost. 'Cause the product is continuing to grow and enabling platform, some great stuff there go to market, and then the customer success equation, not customer success organization, although you have a lot there, the equation... Where are you guys this year on those three points? >> Yeah, so tremendous investment in the product. You're going to hear tons of announcements. My announcements are the tip of the iceberg. We've got huge announcements in API management and the things that we're doing there. There's event-driven architecture announcements, there's the conversational AI; we're adding voice to integration platform service, with the help of Accenture. So you can now talk to your platform and interact with your enterprise applications. That's just the tip of the iceberg on the product side. We've got data hub things and so on. When we look at the other parts, John, particularly around customer success, we're doing really well there. Our customer success rate, our retention rate is now 95-96%. Our customer satisfaction was around 97%. And it's our customer success organization that helps make sure our services are being implemented, our partners are doing the right thing, success and outcomes are being delivered, and we engage to make sure that happens. If you need a little bit of Boomi help, Boomi help comes. And we partner over the success of that, and I think when you look at the key KPIs around churn and retention, as well as customer SaaS, I think we're doing a really nice job there. >> On the follow-up on that, one of the things we've been observing and reporting on SiliconANGLE and theCUBE is the successful companies are the ones that have, that was a great product, but in the cloud era, data's a big part of it. You guys have unified data platform. We talked about this last year, how you have anonymous data, you mentioned on your keynote that you get insights. So this is again, Coupa software does this, a lot of the successful profitable companies have a nice business model, by leveraging the data. How does that fit into the equation for customer success? I want you to explain the equation specifically. I mean, you guys have great format for customer focus, I get that, but what is the equation now that you have this unique modern value proposition? >> Yeah I think the equation for us is quite simple. So we do leverage all the metadata. Every single process that's ever been run, we know how long it took, did it have an error? We know how people build connections, we have that meta, we leverage that for our customers. When we look at our customers, we have a life cycle that we walk them through. When you're talking about the equation, we have a framework, a life cycle. How do we engage in sales to make sure sales is not overselling it? How do we get them to close so they look at us as a partner? How do we make sure the implementation goes well? Will they view it alone, with a partner, or with us? Get them to success. Get them through a renewal, and then how can we help them land and expand and do more things in their enterprise to continue the winning success that they established initially. >> You talked this morning revealing Boomi's competitive, unfair competitive advantage in customers, one of the things that we talk about, Chris, at every show and you probably talk about this all the time, too, is data. It's the new oil. It's gold. It's the lifeblood of a business. Yes! If an organization, whether it is an incumbent established business that might have brittle technology and disparate systems, if that type of company can't actually see all the data, have the visibility, and ensure that all of the endpoints are sharing from a single source of truth, that data value is capped, right? You guys leveraging that. I think it's over 30 Terabytes of anonymized metadata? >> Chris: It is. >> Is a great example of unlocking the power of the data that you have to make your customers better, to make them more successful and keep them, which you've obviously done. >> Yeah, it's a part of the ecosystem play that I continuously talk about. As customers use our platform, they instill it with their knowledge, experience, and their expertise. What we do, as a pure cloud provider, because I store how they map this field to that field, how long this process took, and all of these kind of things to make up that repository, I can now, as a cloud platform lever that up. And I can increase the productivity for everybody in the ecosystem. So as customers put a little bit in themselves, they get a 10x return or a massive return out, in terms of productivity and leverage that our platform's able to provide, but it takes both of us together to do that. >> Chris, I want to talk about the hard news this morning. You guys announced with Accenture, a big partnership around conversational AI. Accenture was on stage, their brand, their expertise, coming together with you guys, in a joint partnership. Could you explain, for a minute, what that is about? Just take a minute to explain the partnership and the solution specifically. >> Yeah, so when you look at conversational AI, it's the use of natural language, right? To work with technology, and you can't preprogram it, you have to understand the variations of things, you have to understand voice as identity, so when I say my pipeline report, it knows it's me, it's my authorization, it gets my data. Accenture brings the conversational AI experience, technology, and solutions to the table. And we're now linking and partnering that into our integration capabilities and connective capabilities. So as a net result, people can talk to their phone and interact with their workflows, and interact with their datastores to get data, approve workflows, etc, in a very natural way, >> What is Boomi do and what does Accenture do? 'Cause they're involved with you. You guys have a team, you're teamed up. What's the relationship? Take a minute to explain the relationship. Who's doing what? >> So, Accenture brings much of the voice capabilities. So when we mentioned this morning that language isn't a barrier, I'd like to offer up this service in Spanish and French and English, etc. Accenture does all of that work. So they're the natural language processing there, the language independent part of that, and we're all the connectivity part. We are the workflows, we are the integration. Accenture feeds us something, whether it comes, it can come in multiple languages over WhatsApp, chat, voice, it doesn't matter, comes to me, and then we do the natural unlocking of the data. >> That's their converse piece, that converse and Boomi, working together? >> Yeah, so B in the Boomiverse, you mean? >> John: Yeah. >> So, Boomiverse and B, the introduction of our astronaut B, who going to lead you on a mission through our community and be your bot. It's a working bot and we're going to leverage that kind of capability through that as well. >> One of the interesting things about the conversational AI is that we all as consumers have interacted probably pretty recently with a call center for something. And I love how Leticia, who's going to be on from Accenture later today with John and me, was talking about, we've all been there going, "Agent, agent, agent." And a few months ago, while working for theCUBE, I realized, oh actually, as frustrating as it is sometimes, we have the opportunity to help train the models. But I'd love to get your perspective on what Boomi and Accenture are seeing in organizations, executive suites about the perception of conversational AI and the impact. They see the impact possibilities that Accenture and Boomi can bring, and are they ready for that? >> I think there's going to be a bit of an educational process with leaders in the business, but if you look at Leticia's, I think, second slide, where she says, "Seven million dollars being spent "on password resets with humans." When voice is your identity, you don't need that anymore. You don't have to remember passwords. You don't have to reset things. The immense benefit for organizations is huge. 25% reduction in Op-Ecs. That's going to get people's attention. They're going to have to work our way through it, and we're going to work through the process with them. Okay, let's do a small thing, let's try it out, let's get it working, let's scale it, and let's get it to enterprise. >> It speaks to integration opportunity. I mean, voice, video, other mediums, it's an integration game. That's what you guys are doing. And that's the whole benefit of Boomi. I'd love to get your thoughts on your success formula and how you guys are going to ride this wave going forward, 'cause you have a modern infrastructure, modern solution, you get projects off the ground quickly for customers, you get the value quickly. This is a mega trend. People, they don't want projects back at them, they want to get them done quick. You guys are solving that big problem. What's next? Where are you investing? What's your thoughts on the business? What do you do? >> Well in terms of what's next, so we really did go after the entire transformation problem. Integration's not just data to us. It's people. It's devices, it's your processes, right? So we look at it holistically, we've done that. We brought intelligence in so now we're providing insights, data privacy insights that we talked about in the keynotes, conversational AI and that's the start. But we've got to do a better job of dashboards, other insights, what is the return on investment of a Boomi purchase and how much is it helping? To what degree is transform making a bottom line impact in your business? Having the analytics to support that is going to be big. >> Lisa and I were talking on the intro round, you can't hide success anymore. You can't hide the ball. 'Cause your instrument, the outcomes, and the outcomes are either you're getting paid for value, or you're achieving a mission, whether it's the veterans or the American Cancer Institute, usage of an app, you can't hide the ball anymore! It's either success or not. You guys are very customer centric. Hundreds of use cases, best practices. This is your focus. The people part of success has been a missing link in the digital transmission: process, technology, people, culture. You guys are breaking through. Is that because the winds people are getting? Is that the energy? Is that the people? What's the people equation on your end? You've been so successful with, you guys are having success there. >> The Boomi culture, when we talk internally, who are we and what do we value? One of the first things we talk about is, we are customer-first. What that means to us is outcomes matter. It's not about buying our technology. It's not about getting data; it's about an outcome. And we talked a lot about outcomes today. In fact, at this show, throughout all the presentations, there will be roughly 100 different customer outcome stories that are shared globally. So when we talk about breaking through, because we want to partner with them and join them in their goal, and whatever it takes to do that, that starts to resonate. It's taken a while to resonate, but now it really is, and when you feel the energy on the floor, I hope you guys feel the same thing, it's just enormous and it's really starting to grow and we couldn't be happier. >> One of the cool things that I heard yesterday, Chris, I have had the opportunity to talk to a number of your customers in the last week who said, I always say, "Tell me about the differentiators, "the technical differentiators." The cloud native always comes up, the low-code. We talked yesterday about CFOs becoming citizen developers, and I thought, Wow, really? Do they know that? But on the business side, resoundingly, customers are saying cultural alignment. "Boomi understands our business." And so what you guys are enabling on the transformation of people side, as John mentioned, you're delivering that because it was one of the things that customers have said that was one of the deciding factors in going with Boomi, and they'll say, "We evaluated A, B, and C." And this cultural alignment. Yeah, I mean, Boomi has fans and it sounds kind of cliche to say, it's true! >> I appreciate that, and that is really great to hear! I stood up on stage last year and this year, and repeated the phrase, "I don't want to be their software vendor." I don't think of it that way. Nobody on my team thinks about it that way. We're building. I want to be your transformation partner. I want to be a part of, a piece of, how you're moving your business forward. Whatever it takes to do that: workflows, mobile applications, data integration, warehouse problems, insights. We can get engaged in all of that. We can go end to end in your enterprise, to open it up for you, and then provide access for your customers in ways you never dreamed of. And being a part of that is just an awesome thing for us. >> Chris, I want to get your reaction to some comment Michael Dell made, two comments Michael Dell made to me on theCUBE. 2014, I asked him, besides VMWare, the crown jewel of Dell technologies, what are you excited about? He said "Pivitol." He was fixated on Pivitol at that time. Okay, Pivitol goes public. They get bought back into the fold, it's all going on. Last year at this event, I asked him, What are you focused on this year? Now what's getting your focus? He goes, "Boomi." What's your reaction to that? Because you know Michael, when he gets fixated on something, things happen. What's your reaction to that? >> My reaction is "Thank you, Michael, "for the brand awareness." I certainly appreciate that. Certainly when he focuses on 'em, it gets attention. We have, the Boomi business as it gets capitalized by Dell has had 100% executive support everything we've ever asked for as a leadership team, we've gotten and then some. Could not be a better situation for this business, the Boomi business, and then what Michael does for it, and as we push that forward, I believe and he believes that data is the fuel of AI in the future. It's going to be all about data, and Boomi sits right in the middle of that. >> And he likes to look under the hood, too. He's not just a business guy; he's a techie. So he's looking under the hood, he likes what he sees (laughs). Of course! >> When he talks to me about it, he's been pleased with the results to date, I'll say that. >> Excellent. Well, we have this, great, as we wrap things up, a story that is near and dear to, not just my heart, but many hearts. Talk to us about what this is. What Boomi is doing with the American Cancer Society, which I think is just phenomenal. >> Lisa, I really appreciate it. So, this morning, and I'll just kind of hold this up for a moment, but, this morning we had the American Cancer Society as one of our reference customers, how they completed nine projects in 14 months, one of which impacted 30,000 patients achieving 500,000, half a million rides, and integrated together 150 partners to make sure people could get to their life saving treatments and back, and it's a volunteer network. We're happy to be a part of that. So we undertook a cause. We're going to have a pass the baton for the American Cancer Society here at Boomi World. And every time we pass the baton, $2, $1 from us, being matched by Dell Technologies makes it $2, and we're going to pass the baton here, hoping to crush it and get to a $20,000 donation. So if I could pass the baton to each of you-- >> Lisa: Absolutely! >> That's $2, >> That's four. >> John, if you'd keep doing it, I want to ring the bell, I want to crush this for the American Cancer Society. >> That's awesome! >> Pass it to the team. >> Exactly, throw it over there! >> Chris: Pass it around to everybody, let's keep this thing hopping. >> Don't throw it! >> Well Chris, that is-- >> We'll pass it around. >> Such an outstanding story. There are so many, as you said. There's going to be a 100 different customers talked about here over the next probably, started yesterday with Partner Summit today and tomorrow. That's a lot! We are happy to have a whole bunch of them on the program today and hear how many different use cases Boomi is facilitating. You guys have taken I-Pass way beyond connecting cloud to on-prem. It's edge, it's any data, any device, low-code. I know I'm speaking your language. >> I love it! >> But we're hearing that, we're feeling that, we're excited to be able to share that through theCUBE this week. >> Lisa, well listen, thank you for being here at Boomi World, it's always great to have you. It's great to talk to you. >> Lisa: Likewise. >> And I'm looking forward to a great show! >> John: Thank you for coming on. >> Well, thank you. >> Lisa: All right, our pleasure. >> Appreciate it. >> For Chris McNabb, and John Furrier, I'm Lisa Martin. You're watching theCUBE from Boomi World 2019. Thanks for watching. (upbeat music)

Published Date : Oct 2 2019

SUMMARY :

brought to you by Boomi. John Furrier is my co-host for the next couple of days. Lisa, it's great to be here. I love the numbers that you started with. It's amazing, though, the momentum that you guys It's the entire ecosystem that continues to go, 'Cause the product is continuing to grow and the things that we're doing there. How does that fit into the equation for customer success? and do more things in their enterprise to continue and ensure that all of the endpoints are sharing of the data that you have to make your customers better, And I can increase the productivity and the solution specifically. it's the use of natural language, right? What's the relationship? and then we do the natural unlocking of the data. So, Boomiverse and B, the introduction and the impact. and let's get it to enterprise. and how you guys are going to ride this wave going forward, Having the analytics to support that is going to be big. Is that because the winds people are getting? One of the first things we talk about is, I have had the opportunity to talk to a number and repeated the phrase, 2014, I asked him, besides VMWare, the crown jewel and Boomi sits right in the middle of that. And he likes to look under the hood, too. When he talks to me about it, Talk to us about what this is. So if I could pass the baton to each of you-- I want to crush this for the American Cancer Society. Chris: Pass it around to everybody, We are happy to have a whole bunch of them on the program But we're hearing that, we're feeling that, It's great to talk to you. For Chris McNabb, and John Furrier, I'm Lisa Martin.

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Sudhir Srinivasan, Dell EMC | Dell Technologies World 2019


 

>> live from Las Vegas. It's the queue covering Del Technologies. World twenty nineteen. Brought to you by Del Technologies and its ecosystem partners. >> Welcome back to Del Technologies, World twenty nineteen here in Las Vegas. I'm Stew Minutemen with my co host, Dave Volonte, talking multi cloud talking about Del Technologies and all the pieces of the environment. And we're gonna drill in some to some of the storage environment. Happy to welcome back to the program. Ah, Sudhir Vossen, Who's the senior vice president and CEO of the storage division of Delhi? Emcee, Sit here. Thanks so much for joining us. >> Thanks. Thanks for having me, Stew. >> All right, So, as I said, day one lot of the vision Digital transformation multi cloud with such an Adele up on stage. Got a little bit about today. Got back into the products, everything, you know, such a broad portfolio, everything from the latter tattooed, you know, business devices through Of course, many updates on the storage world Been digging in with the number your team gives little flavor as Teo, You know what you've been working on? You know, I know. As a CEO, you can't have a favorite family but in the family. But some of the things you and the team were really proud of to unveil >> Absolutely thanks. It's been a big day as well, and I would say a big year for us. So we, uh, we've shown incredible growth in our business in the last four quarters, taking share every four for every one of those four quarters. Just a phenomenal year. A lot of that has to do with just the strength of the portfolio. Have been investing a lot in innovation in the portfolio. So, uh, I think the biggest one today that I'm really proud of is the unity launch. Think it's, uh, it's a long time coming. We've been working on it for quite a while. The the amount of performance that is going to deliver while also delivering incredible storage efficiency data reduction. That's a huge, a huge boost. But what way haven't spent a whole lot of time talking about from a technology point of view as a Ziggy. What's cool about unity? X TV that you may not have heard a lot about is that it actually is using machine >> learning inside. So last year we lost the power Max that had machine learning inside for making all these real time decisions were taking that across the family and unity >> x t uses. Was she learning in order to actually do deliver that data reduction that we just talked about? The five to one data reduction. And what's why that school is Because, you know, we've had products that do data reduction with brute force where they use a lot of memory. You can't do that in a mid range part because that kicks you out of the cost profile. So we use machine learning, tio take advantage of a little amount of memory, but they still not compromise on the data reduction. >> Yeah, actually, I had to cover they should day talking about power, Max. We made a big deal about what was happening internally as well as what does that mean for the customers and the decisions that they don't have to make you know, in our industry, we've talked about intelligence and, you know, automation in storage for decades. So yeah, and then the mid range. What does that mean? What? What will be different from customers for as they roll out thie X t product line. So >> I think it's simplicity. It's just he's a fuse. We talk about zero touch in this case, this this fewer knobs and dials. You actually don't have to do a lot of tuning at all out of the box. It'LL will serve the majority of the use cases and the requirements. You still have the option if you want to go in. If you're sort of the black, no type and you want to do, uh, customize it to your own needs. You could do that. But that sort of this journey we're on is way. Call this the autonomous or self driving story, so a lot of people are talking about it. We're actually doing it across the portfolio, and it's actually coupled with two parts are coupled with another part. There's intelligence in Unity, Eckstine and Power Max. But there's also intelligence and cloud I. Q, which is our global Blake brain in the Cloud way, saw that on stage today as well, where it's doing long term analytics deeper, learning across longer time rises to help you manage the system without really much effort. >> So couple follow ups, if I may, on the on the data reduction front. Sounds like that's a new innovation. You guys develop come from scratch. Yeah. Um, you bringing it across the portfolio, or is it sort of obviously unity extra? Today it is. The technology apply to other potentially >> absolutely does. And in fact, that's Ah, that's something we're doing across the board from last year to this year. You you've seen with become one storage team, and there's a lot of technology views going on now inside the inside the portfolio. Things that we're doing in unstructured, for example, are we're looking at applying it into other parts of the portfolio. Data reduction is obviously one of the key ones. It's it's the first example that people think off, so we're definitely looking at that. But I'LL also say is from a technology point of view, we're changing the way software is built. We're not building it as monolithic within micro code anymore. It's containerized assets that we can embed in different products >> and then, in terms of the autonomous storage piece, you know, go roll back five, ten years ago, cheering, you know you had and you had a lot of knobs to turn and and that was always featured as an advantage because people wanted to play with it. What you're talking about today is a Zen environment that's much more complex and talk about Maur. What autonomous storages is it? Hands off on great >> questions. So we have this, this internal Carter almost of most. Joke, we call it. You know, we're talking my self driving cars. Surely we can build a self driving storage >> system. Why now, Right? It's it's It's kind of a shame that we're not doing that, but I would say it's four steps just like you have four levels of autonomy and self driving cars. If you follow that level five, I think, is the is the ultimate polio zero fully autonomous way. We'LL never get there, but similarly in storage, I break it up into four parts. One is it's got to be application aware you're not dealing with lungs and file systems and raid groups anymore you're dealing with. This is my application. That's how the human or the user interacts with it. That's easy. Relatively easy. Second element >> really took fifty years. Okay, good >> second, second element is is sort of self awareness are actually actually before. That is policy based. So if you're driving a car, you're not telling the car which which route you want to take. You want to say, I want to take the fastest route or I want to take the scenic route. That's it. And the car needs to figure out what that is. So that's policy based. I want to optimize for Leighton. See performance level. Third element is self awareness, which is story. System needs to know where it's operating in its comfort zone is that close to the edge is going to drive off the cliff. Is it gonna exit the lane to use the car analogies, right? He's You know how far away it is from the car ahead. That's also that's the stuff that we're now releasing with Bara Max and what we're doing. Immunity. That's where we using learning to figure out how close to the operating edge system itself. It's once you have that, then you can start optimizing self healing. >> That's a level four, and that self awareness. So you've got you've got decades of data. Were you able to leverage that data? Or is that is that not a cz much you. So you have >> absolutely the case. Okay, that's that's the key differentiator. Actually, thanks for bringing it up because there's a lot of washing going on. Right is everybody says that about you, but the eyes, one thing you can't just deliver develop over way have used all of the decades of dial home data we've been working on with she learning technologies for the last five years. I would say, at least so were those models are being trained with the dial home data and cloud, like you is doing that on a daily basis. Now, >> why now in two thousand nineteen? Severe is that we at the point where this has become reality is a compute power. Is that the amount of data? Just better algorithms. It's Do you >> think you nailed it? Those two things, it's It's first and foremost compute power. But also I think, uh, algorithms they they're they're much more sophisticated now. And they were well understood what algorithms to use for what types of problems. I think there was initial thirty years ago. There was like, uber intelligence. That was a very ambitious goal, I would say, even today, that's not reality. while we're succeeding is we're applying it to very focused problems, just like in the rest of the industry. Were playing through focus problems that we can't solve and then broadening our effort >> had to be clear. This is this is meta data. It's not customer data utilizing obviously across the portfolio. >> No way. We're looking at things like how much CPU it's using. How much memories? Using what? How's the Leighton Sea varying over time, how far it is away, this from its service level. Things like >> you're still just another advantage of being old. Yeah, so you talked >> about that's metadata. But what one of things we talk about is when you talk about digital transformation, it's customers become data driven, right? So wave covered this year, this the tenth year we've been at this show. In the early days it was storage and oh, my gosh, my growth of data and I can't take care of it. Big data was the bit flip of turned that from a challenge to I should be able to turn that into an opportunity city. And the next wave of a I is I should be able to monetize that run my business and the data is one of the most valuable things we have bring us inside. You know how that shift in thinking in data is impacting storage architectures and how you work with customers. >> That's awesome. Great questions. O Data Capital is the big thing around. You've heard that today as well. Wear definitely sort of growing. Going beyond thinking of ourselves as a storage division to a data division. And I'm locking the data capital. I'd say there's several elements wonders building the best storage fore fore data applications, especially I and M L. So I think our unstructured products clearly are leading the charge of this. We've got the machine learning solution with Isil on. It's a perfect fit for that kind of application that's here and now already using a GPU Technologies in conjunction with our scale, our architectures critical. But going beyond we're looking at doesn't make sense for some of these data crunching applications to be closer to the storage layer, you know, thinking meet similar to what hyper converse is done for general computer. Is that a thing that would that would really unlock the data capital? We think that's a lot of potentials. So >> and I'm glad you brought that up because you know, when the storage geeks, you know, talk about envy me, envy me over fabric and storage class memory. Explain how that fits into what you were talking about, and not just the next, you know, major wave of, you know, a tool inside the infrastructure >> train. So I think so. Storage. Envy me. Envy me over fabric was part one off a two part story, as is your You know that that allowed us to get that super Lolita C high speed connection from application to storage with the data. But the data devices themselves were still very flash is great prepared TV, but they're talking single microsecond type of sub microsecond applications that need that kind of leniency. And that's where storage last memory comes in. Right? So we're finally getting to that point where the storage devices are in operating in that ten microsecond range, which will start to really get us to back if we can get those things go located close by unlocks a lot of things. And the beauty of envy me over fabric is that it can give you the sense of being closed by without actually physically being close by. So you could still be disaggregated, and that opens up a whole lot of architectural options >> can fall. Question on storage class memory The skeptics would say. It's just way too expensive and you're not going to get the volume of flash that you get with these. Uh, what do you What do you think? >> That's what they said about Flash dude in there, >> last one in tow. Consumer devices, not you're on this scale. Bring the price down. >> Maybe maybe before iPhones. They said that, but iPhone was the catalyst. Eyes. They're a consumer analog for storage, club consumer >> and long. I think that's fair, but I think there will be volume to drive it down. However, I will say it's a fair point. I think that with actual magic lies and combining superfast, perhaps expensive storage last memory with cheaper flash storage, and so you almost have a hybrid solution again. So the old hybrid becomes you hybrids back in such >> fashion, even with solid state, >> the storage pyramid lives Exactly way. >> Think that's going to be the killer combination? >> All right, so sit here. Can't let you go without. Give us a little bit of a look, for we talked about where we are. Talk about some of the journeys that were there. So it's our tenth year here at the show. Come back for your eleven, you know, How do you foresee the industry maturing and moving forward? >> I think for your eleven, the big things we're going to see is Cloud Two things I would say one is CL Cloud and the other is software to find. I think those are the two that are going to be big news next year. >> We're seeing some sneak previews of that this year with the cloud announcements we made you'LL see a lot more of that next year from from the storage side, both in be part of the Delta Clock Technologies Cloud Platform but also cloud enabling our storage arrays across all the all public clouds. And then the second part is software defined. I think that's really the next way. So, as I said, we are a long journey internally. We've already been on it where were transforming our internal storage assets to be more software centric, and you'LL start to see some of that All right, well, >> sit here. Really appreciate you helping us geek out on, dig into, You know, a lot of the pieces here at Del Technology World twenty nineteen. Thank you. Alright. For David Dante, I'm stew minimum, and this is the end of two days of water wall coverage. We're coming back for one more. And as always, check out the cute dot net for all the videos. Silicon angle dot com For all the articles. Wiki bond dot com For all of the in depth analysis Hit up, Dave myself, John furry in the whole team were available on social media channels and, as always, thank you for watching the cue.

Published Date : May 1 2019

SUMMARY :

Brought to you by Del Technologies and CEO of the storage division of Delhi? Thanks for having me, Stew. But some of the things you and the team were really proud of to unveil A lot of that has to do with just the strength of the portfolio. So last year we lost the power Max that had machine learning inside for You can't do that in a mid range part because that kicks you out of the cost don't have to make you know, in our industry, we've talked about intelligence and, You still have the option if you want to go in. you bringing it across the portfolio, or is it sort of obviously unity extra? It's it's the first example that people think off, so we're definitely looking at that. and then, in terms of the autonomous storage piece, you know, go roll back five, So we have this, this internal Carter almost of most. how the human or the user interacts with it. really took fifty years. And the car needs to figure out what that is. So you have Okay, that's that's the key differentiator. Is that the amount of data? just like in the rest of the industry. obviously across the portfolio. How's the Leighton Sea varying over time, how far it is away, Yeah, so you talked And the next wave of a I is I should be able We've got the machine learning solution with Isil on. and I'm glad you brought that up because you know, when the storage geeks, you know, talk about envy me, that it can give you the sense of being closed by without actually physically being close by. Uh, what do you What do you think? Bring the price down. They're a consumer analog for storage, club consumer So the old hybrid becomes Talk about some of the journeys that were there. Cloud and the other is software to find. the cloud announcements we made you'LL see a lot more of that next year from from the storage side, And as always, check out the cute dot net for all the videos.

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Zongjie Diao & Mike Bundy | Cisco Live EU 2019


 

>> Live from Barcelona, Spain. It's the cue covering Sisqo. Live Europe, Brought to you by Cisco and its ecosystem partners. >> Come back. Everyone live here in Barcelona is the key. Exclusive coverage of Sisqo Live twenty nineteen. John for David Want my co host for the week, and Stupid Man was also here, doing interviews. Our next two guests is Mike Bundy, senior director of Global Cisco Lines with pure storage and Z, who's in charge of Christ Francisco. Welcome to the Cube. Thanks for joining >> us. Thank you for having us here. >> Also one, but we're in the definite zone. It's packed with people learning really use cases. Get rolling up the sleeves. Talk about the Cisco pure relationship. How do you guys fit into all this? What's the alliance? >> You understand? >> Sure. So we have a partnership with Cisco, primarily around a solution called flashback in the Converse infrastructure space. And most recently, we've evolved a new use case, an application together for our official intelligence that Z's business unit have just released a new platform that works with Cisco and in video to accomplish. You know, customer application needs mainly in machine learning, but but all aspects of our official intel it >> Hey, Eyes, obviously hot trend in machine learning. But today it's Cisco. The big story was, it's not about the data center as much anymore is. It's the data at the center of the value proposition, which spans the on premises I ot edge and multiple clouds. So data now is every where you gonna store it? So it's going to start in. The cloud is on premises. Data at the center means a lot of things you can programme with its gotta be addressable and has be smart and aware and take advantage of networking. So, with all that is a background backdrop, what is the A I approach? How should people think about a I in context to storing data using data, not just moving package from point A to point B? But you're storing it? You're pulling it out. You're in agreeing into apple cases. A lot of moving parts there. What's that? >> Yeah, you got a really good point here. When people think about machine learning traditional age, they just think about training. But we look at this more than Chinese. The whole did a pipeline that starts with collecting the data stored the data, analyze the data between the data and didn't deploy it and then for the data back. So it's really a vory. It's a cycle there, right? It's it's where you need to consider >> how you actually collect the data from the edge, how you store them in the speed that you can and give the data to the training side. So I believe way work was pure. We try to create this as a whole data pipeline and thinking about entire data movement and the star, which need that would look here. >> So we're in the definite zone, and I'm looking at the machine learning with Python ML library >> center >> Flow of Apache sparked a >> lot of this data >> science type stuff, but increasingly a ISA workload that's going mainstream. But what The trends that you guys are seeing in terms of, you know, traditional, I tease involvement is >> it's still sort of >> a I often an island. What are you seeing there? So I'll take a take a gas stab at it. So, really, every major company industry that we work with have you know, Aye, aye. Initiatives. It's the core of the future for their business. So, no, what we're trying to do is partner with I t to get ahead of the large infrastructure demands that will come from those smaller, innovative projects that Aeryn pilot mode so that they are a partner to the business and the data scientist, rather than, you know, a laggard in the business. The way that you know, sometimes there the reputation that that I guess we want to be the infrastructure solid, you know, like a cloud like experience for the data scientists. So they can worry more about the applications, the data, what it means the business and less about the infrastructure. Okay. And so you guys are trying to simplify that >> infrastructure, whether it's converged infrastructure. No other sort of unifying approaches is Are you seeing the shift of a sort of that heavy lifting of people out now? Shifting resource is, too. You work loads like a I Maybe you could discuss trends, are there? >> Yeah, absolutely. So I think I started was more like a data signs experiment. Right? You see, want to date, assigns a couple of data science experiment. Now it's really getting into ministry. More and more people report into that and us. Apologize. Mike, Mike, The way we start that questions my deep apology. I need a GP or something. >> Like, I need to >> store the data better. >> Your fortnight? Yes. >> So as Micah's had early on, right? It's it's not just the data scientist is actually all a challenge as well. And I think was Cisco, where twenty do was pure. Here is, you know, that Cisco thing. We're saying we're breach right. We want to bridge the gap between the data scientists and the it and make it not just as experiments, but a scale at production level and be wedded to actually, Crew will impact with the technology infrastructure that we can table >> might talk about yours position You guys have announced here in the cloud. Yes, he's seeing that software. Focus software is the key here. Or you can get to a software model. Aye, aye. And she learned Only we're talking about is software data is now available to be addressed and managing that software. Lifecycle. How is this Corolla software for you guys? With converge infrastructure at the San Francisco announce your downstage day, we'll converge infrastructure to the edge. >> Yeah, so if you look at the plant, one that we built, that's it's referenced by being called the data hub. The data hub has a very tight synergy, with all the applications referring to spark tenser PLO, etcetera, etcetera cafe. So we look it as the next generation analytics, and the platform has a super layer on top of all those applications because that that's going to really make the integration possible for the data scientists. They could go quicker and faster. What we're trying to do underneath that is used the data hub that no matter what the size, whether it's small data, large data transaction based or more bulk data warehouse type applications, you know the data hub in the flash blade solution or need handle all of that very, very different and probably more optimizing and easier than traditional legacy infrastructures, even tradition, even even even flash, you know, from some of our competitors. Because, you know, we've built this a purpose built application for that, you know, not trying to go backwards in terms of technology, >> I want to put both you guys on the spot for a question. We hear infrastructure is code for going on many, many years since the few started at nine years ago. Infrastructures code. Now it's here. The network's programmable infrastructures, programmable storages, programmable What a customer! Or someone asked you. How is infrastructure Network's in storage, Programmable. And what do I do? I'm used to provisional storage. I've got servers. I'm going cloud. What do I do? How do I become? A. I enabled that I could program the infrastructure. How do you guys answer that question? >> So a lot of that comes to the infrastructure management layer, right? How do you actually using policy and using the white infrastructure managing to make the right configuration want? And I think one thing from program eligibility is also flexibility. Instead of having just a fixed conflagration. What we're doing with pure here is really having that flexibility right where you can put pure Star Ridge different kind of star, which was different, kind off. Compute that you have. No matter. It's we're talking about two are used for you. That kind of computing power is different and connects with a different Star wars, depending on what the customer use cases. So that flexibility driven by the driven to the proper program ability that is managed by the infrastructure. Imagine a layer, and we're extending that So pure and Cisco's infrastructure management actually tying together it's really single pane of glass was in decide that we can actually manage both pure and Cisco. That's the program ability that we're talking >> about. Get pure storage and to end manageability. >> Where's the Cisco compute its A single pane of glass. >> So what do I buy? I want to get started. What? What do you got for me? What you have, it's pretty simple. Three basic components, you know, Cisco Compute and a platform for machine learning that's powered by and video GP. Use Cisco Flash Blade, which is the data hub and storage component and then network connectivity from the number one network provider in the world. Francisco. Very simple. It's askew. It's a solution. It's very, very skewed. It's very simple. It's data driven, so you know it's not tied to a specific skew. It's more flexible than that. So you have a better optimization of the network. You know you don't buy a one thousand Siri's ex. Okay, Only used fifty percent of it. It's very customized. Okay, so I can customize it for my whatever data science team or my workloads and provisioning for multipurpose. Same way of service provider would ifyou're a large organization >> trend trend around Breaking Silas has been being discussed heavily. Talk about multiple clouds on premise and cloud and edge all coming together. How should companies think about their data architecture on? Because Silas Air good for certain things to make multi cloud work and all this and to end and intent based networking and all the power of a eyes around the corner. You gotta have the date out there, right? It's gotta be horizontally scaleable of you. How do you break down those silos? Twitter advises air use cases or anarchic for architecture. >> You know what I think? It's a classic example of how it has evolved to not think just silos and be multi cloud. So you know, we've advocate is is you have a date, a platform that transpires the entire community, whether its development, test engineering production applications and that, you know, runs holistically across the entire organization that would include on from it would include integration with the cloud. Because most you know cos now require, That s so you could have different levels of high availability or lower cost if your data needs to be archived. So it's really, you know, building and thinking about The data is on platform across the across the company and not just you know, silos for >> replication never goes away. Never. It's gonna be around for a long, long time. >> Deaf tests never goes away. Yeah, >> you thought some >> s o i. D On top of that, We believe where you infrastructure should go is where the data goes, right? You want to follow that where the data is, And that's exactly why I want a partner was pure here because we see a lot of the data sitting today in the very important infrastructure which is built by pure storage and want to make sure that we're not just building a sidle box sitting there where you have for the data in there all the time, but actually connected our chips. Silver was pure storage in the most manageable way. And it's the same kind of manager layer you're not thinking about All have to manage all the Sala box or the shadow it that some day that time would have under their desks. Right. That's the least thing you want it. >> And the other thing that came up in the Kino today, which we've been seeing on the Cuban, all the experts reaffirm, is moving data cost money got late in sea. Costs also just cost to move traffic around, so moving compute to the edge of moving. Compute to the data has been a big hot trend. How is the computer equation changed? I got storage. I'm moving. I'm not just moving packets around. I'm storing it and moving it around. How does that changed the computers? It put more emphasis on the computer. >> Wait, It's definitely putting a lot more emphasis on computer. I think it's where you want to compute to happen, right? You can pull all the data and I want it happen in the centre place. That's fine if that's the way you want to manage it. If you have, if you have already simplify the data, you want to put it in that way. If you want to do it at the edge near where the data sources, you can also do the cleaning there. So we want to make sure that no matter how you want to manage it. We have the portfolio that can actually help you to manage. And >> his alternative alternate processors mentioned video first. Yeah, you would deal with them in other ways to you've got to take advantage of technologies like uber, Nettie says. Example. So you can move the containers where they need to be and have policy managers for the computer requirements. And also, you know, storage so you don't have contention or data and integrity issues. So embracing those technologies and a multi cloud world, it's very, very >> like. I want to ask you a question around customer trends. What are you seeing as a pattern from a customer standpoint as they prepare for a I and start re factory? Some of their end or resource is. Is there a certain use case that they set up with pure in terms of how they set up their storage? Is it different by customers? Are a common trend that you see >> there are some commonalities, you know, like take financial services want trading as an example. We have a number of customers that leverage our platform for that. Is this very you know, time sensitive, high availability data? So really, I think the customers the trend over all of that would be a step back. Take a look at your data and focus on how can I correlate, Organize that and really get it ready so that whatever platform used from a story standpoint, you're you're thinking about all aspects of data and get it in a format in a forum where you can manage and catalog, because that's kind of the sentence. >> I mean, it really highlights all the key things that would say it in storage for a long time. I availability integrity of the data. And now you got at patient developers programming with data. This's a hole with a P IIs. Now you're slinging FBI's around like it's Tom mentioned me its weight should be. This is like Nirvana finally got here. How far along are we in the progress? How far we earlier we moving the needle? Where the >> customers himself a partnership partnership. Deanna >> and General, You guys were going to say, You got you got storage, You got networking and compute all kind of working together. That's reflex school elastic like the cloud >> I my feeling, mike, contract me or you can disagree with me. I think right now, if we look at all the wood analysts saying what we're saying, I think most of the companies more than fifty percent of companies either have deployed a Emma or are considering implant off deploying that right. But having said that, we do see that we're seeing at a relatively early stage because the challenges off making a deployment at scale where data scientist and I'd really working together, right? You need that level of security in that level, off skill ofthe infrastructure and software involving Devon I. So my feeling is where stew At a relatively early stage, >> I think we are in the early adopter face. You know, we've had customers for last two years. They've really been driving this way, worked with about seven of the automated car, you know, driving Cos. But, you know, if you look at the data from Morgan Stanley and other analysts, is about a thirteen billion dollars infrastructure that's required for a eye over the next three years from twenty, nineteen, twenty, twenty one. So you know, that is probably six x seven x what it is today, so we haven't quite hit that. >> So people are doing their homework right now. You are the leader. >> Its leaders in the industry, not mastering everybody else is going to close that gap. So that's where you guys come into helping that scale way built this. This platform with Cisco on is really flashback for a I is around scale for, you know, tens and twenties of petabytes of data that will be required for >> these targeted solution for a I with all the integration pieces Francisco built in. Yes. Great. We'll keep track of a look sighting. We think it's cliche to say future proof, but this, in this case, literally is preparing for the future. The bridge? >> Yes. Future. Yes. You >> know, as the news is good, it's acute coverage. He live in Barcelona with more live coverage after this short break. Thanks for watching. I'm John Barrier, but David won't they stay with us. >> Thank you.

Published Date : Jan 29 2019

SUMMARY :

Live Europe, Brought to you by Cisco and its ecosystem partners. John for David Want my co host for the week, and Stupid Man was also here, How do you guys fit into all this? flashback in the Converse infrastructure space. Data at the center means a lot of things you can programme with its gotta be It's it's where you need to consider how you actually collect the data from the edge, how you store them in the speed that you can and give But what The trends that you guys are seeing in terms of, you know, traditional, I tease involvement is a partner to the business and the data scientist, rather than, you know, a laggard in the business. is Are you seeing the shift of a sort of that heavy lifting of people So I think I started was more like a data signs Yes. you know, that Cisco thing. How is this Corolla software for you guys? Yeah, so if you look at the plant, one that we built, that's it's referenced by being I want to put both you guys on the spot for a question. So that flexibility driven by the driven to the Get pure storage and to end manageability. So you have a better optimization of the network. How do you break down those silos? is on platform across the across the company and not just you know, It's gonna be around for a long, long time. Yeah, That's the least thing you want it. How does that changed the computers? That's fine if that's the way you want to manage it. So you can move the containers where they need to be and have policy managers I want to ask you a question around customer trends. a format in a forum where you can manage and catalog, because that's kind of the sentence. And now you got at patient developers programming with data. and General, You guys were going to say, You got you got storage, You got networking and compute all kind of working together. I my feeling, mike, contract me or you can disagree with me. So you know, that is probably six x seven x what it is today, You are the leader. So that's where you guys come into helping that scale way built this. We think it's cliche to say know, as the news is good, it's acute coverage.

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Joe Kelly, Unchained Capital | HoshoCon 2018


 

>> From the Hard Rock Hotel in Las Vegas, it's theCUBE, covering HoshoCon 2018. Brought to you by Hosho. >> Okay, welcome back everyone, we're here live with theCUBE in Las Vegas, for the first security conference. It's an inaugural event. It's called HoshoCon. This is where security experts are gathering to discuss the future. I'm John Furrier, host of theCUBE. With Joe Kelly, he's the co-founder and CEO of Unchained Capital. We were just talking about the old days, and big day, yeah? Joe good to see you, thanks for coming on theCUBE. >> Good to see you too John, thanks for being here. >> So, take a minute to explain what Unchained Capital is. We heard some people talking this morning, earlier, about your business model, love it. Take a minute to explain what your business model is, what you're doing that's different. >> Sure, so, Unchained Capital, we're really a financial services company, I'd say. Kind of in this new era where we have this challenge of users have crypto currency, they want custody of their assets themselves, they want to maintain some of the grave sovereignty over and control over their money. Not just give it, relinquish it wholly to a bank or someone else. So it's an interesting time to start a business like ours. Our first product is loans. We give out dollar loans, in U.S. dollars, to individuals or businesses who provide crypto currency as collateral. So right now, we accept Bitcoin, or Ethereum as that collateral. And we do accept it in a fully custodial manner today. When you get a loan from us you are sending us your Bitcoin, you're trusting us to keep it safe, and we do. But we also have some more multi-signature models that we'll be releasing soon, that we work with, for instance, Hosho here on getting our smart contract, and Ethereum honored it for doing such a thing with Ethereum. But we're really trying to find ways to bridge that gap of user don't have to quite give up everything , we don't have to have full control, we can still as a lender, safely extend money and know that we can. >> So you've got a lot of couple things going on. >> Yeah. >> You've been topical here at this conference, been hearing in the hallway, there's been sessions on it around custody, >> Yeah. >> So that's one big issue that everyone's talking about, but it's also now your lending. So, this collateral, that's services, financial services, so it's a little bit fin-tech meets cyber security needs. >> Yeah. >> You're in the middle of two cross-hairs. >> Yeah. (John laughs) >> How are you guys doing this? >> I mean, I think, as far we were talking about earlier, my co-founder and I kind of cut our teeth in the big data technology space, and learned a lot through that. And learned a lot especially about how easy it is to get caught up in either a hype, or a market cycle, where you don't pay as close attention as you should to customers, and what they need. We went through a pivot in that business, which was good, the right thing to do, but we wanted to start this company consciously in a way that we didn't have to pivot. So there always has been this kind of focus on the customer, the end user, and what they want. >> Hey, building a sustainable business. >> Building a sustainable business. >> With paying customers, what a great idea. >> Yeah, who would've thought. (both laughing) >> Well turns out it was a good call because with the whole bubble burst thing, you know in February really, I think February to me was the month where you saw the decline, the security token, Rightfully so is the discussion for all the utility all the stuff regulating now, so a little bit of a dark time for us, but, the winners coming out of this will be the durable real builders. >> I think so, yeah. You know we didn't, we chose not to do token sale last year, to our, maybe in the long run it could be a bad idea but we still feel pretty good about it. >> It's a good cause. >> Yeah. >> SCC reported today, I saw it today, SCC is actually having some ICO's give money back on violations. >> As they should, yeah. >> So, you would have been properly optimizing your time on other non-company building activities? >> Yeah. >> Yeah, running around Asia managing token prices >> Now, it's a shame, its like these small teams run out like 12 or 20 people almost running public companies, in terms of the demand and opinions and-- >> Yeah, and they're young, they got keep their eye on the ball, which is the value proposition evolution and also security. >> Yeah. >> Alright, so talk about how, what you're doing here? Why're you here at HOSHOCon, I see they're a supplier, a partner with you guys. >> Yeah. >> But what's, what's the story here for you guys? >> So we got to know Hosho earlier this year, we spent about six months developing a theorem smart contract. So a theorem, it doesn't have a native multi-signature mechanism, there's no way that within the protocol you can speak to the protocol in a way that says, you need multiple signatures to make this transaction valid. Unlike BitCoin that has that multi-signature spelled out. So, and we, with the way we store the currency, we store it all cold storage, we store it with multiple hardware devices, and in so, we believe the only way to do that, or the only way to store cryptocurrency is with that, and with multi-signature enabled. So, to try to-- >> To minimize the risk on the custody side. >> To minimize the risk of, yeah, on the custody side. Also, you minimize risk of theft, you also create some resiliency in the sense of maybe a key is lost, like you got some back up keys to it. So, really important to get to that multisig status but as you maybe saw last year, with hacks like there's a parody multisig wall that was hacked to the tune of some hundreds of millions of dollars. There's several of these multisig contracts people developed that were really sophisticated pieces of software allowed ownership to be transferred or things to change, within the contract that, in our opinions kind of, didn't need to be there, and put the contract at risk. And so we worked on this very simple, bare bones, smart contract that does multisig as closely as, it's already spelled out in Bitcoin. And worked with Hosho on at that, it's been since honored it twice. Both times, passed with flying colors. No issues, not a single discrepancy. >> You did the work up front? >> Did the work up front, yeah. >> That's critical. >> Really smart team of folks that put that together and so yeah we're very security conscious company. We like being present, contributing to conversations like those that are here. >> It's funny, we were talking earlier in some interviews it's like, security is a differentiated of some of these exchanges. (Joe laughs) >> We got better security >> Cheap table steaks. I mean, differentiate? That's like standard. Alright, so talk about how someone uses your service because I think this is fascinating. A lot people are holding crypto, they may or may not want to sell it. There's also fluctuation risks. >> Yeah. >> So how does this system work? I give you my crypto and you lend me money? >> Yup. >> Is it that simple? >> Yeah, so you first sign up to our website. We lend mostly in the U.S., a few international jurisdictions, but as long as you're in a jurisdiction we can lend, you finish out your profile with us. We do do a KYC email check on all folks and then you put in a loan application. And within that loan application, we can either lend you at a 35% loan to value or a 50% loan to value. You have a slightly better interest rate on the lower LTV. What that means is, if you'd like a $100,000 loan, say, you need to provide maybe $200,000 of that collateral up front, in the form of Bitcoin or Ethereum. We can fund loans and you can go from basically a new account and application to a funded loan, in like four hours even. You have that time from the client signing up to us, wiring the money and so that, that, can be a pretty fast process. Which is really unlike any other loan products. Even if you get a unsecured loan on a website, like an Earnest.com or some of these, it can take you many days, a week or more sometimes to close the loan. >> So you're taking a big risk with this, you guys do? >> Well you could say that. I mean, I mentioned that-- >> It all depends on the fluctuation, right? >> 50% on LTV. We do do margin calls, so if there's a 25% price drop, we'll issue a margin call. It means, with the client is required to post more collateral or else we can declare the loan in default. Luckily we've had no defaults, we've never had to force a liquidation over anybody-- >> So explain a margin call real slowly, so okay, it drops below a certain point percent. Let's say 25? You do a margin call, they don't come up with more collateral, to refuel essentially the collateral. You can default, which means you take ownership of the crypto? >> Yup, in that case we would take ownership of the crypto currency. We would sell what portion of it, was need to pay off the principal of interest, and then they get the remainder. But ya, thankfully nobodies ever fully bailed on us in that way. >> Ya, not yet, not yet. Well so for me this is a great service. So, great for people who get some hands on some, some fiat, some cash. Now, on the backhand, I'm only imagining just my brain spins around, you got a lot of hedging going on, you got have math, a lot of math behind it. Maybe, it's big data. How are you managing the back end, because now in your risk profile, so you the margin call, you got some mechanisms, which is great. What's going on in the background? You crunching on some cloud computing, Amazon computing, going OK, where are we with our positions? There must be some math involved. What's going on behind the curtain? Can you tell us a little bit? >> I think you'd be surprised, I think that, we've been able to manage pretty well, with just more puristic and common sense around a lot of this stuff. I think what we did up front before we even, gave our first loan, did a lot of research on historical volatility with Bitcoin. Looking at, ok, what are the most significant drops within a day, or a week long period and, based on that analysis that's where we did come up with this sort of 50% LTV ceiling for us. That says, really? You know, 9.9999 or 99.99% of the time, you will never see anything that big within a day. Maybe a week, there's been a couple of weeks where Bitcoin will go down 50%, in that period but that's, that evolves on like a human reactionalary kind of time scale. Not something that you're-- >> Well today the stock market dropped 800 points today and Bitcoin didn't move. So that's good that there's no corelation. >> Yeah. >> But the point is, you're measuring it. So, is there, the question next question I have for you, as I'm thinking about myself if I was a customer. If I was a customer, do you provide like some sort of total cost of ownership calculative, that I would have to know, okay, 'cause I want to plan, I don't want to be defaulted. Right, so I should have a good understanding of how to manage it so I give you guys some crypto, for the loan. >> Yeah. >> I got to have some reserves. You guys see a formula for that, is there benchmarks or is it more of ad hoc general. >> Yeah, it's definitely, I mean it's a case by case basis but with every client. We recommend not of course leverage all your crypto currency, you want to leave some in reserve for margin call and it just depends on personal situation and how much-- >> And the margin call too, if they give the money back, that's fine too right? So either pay back the loan-- >> Yeah, exactly. Or pay down the principal, which you can do partial payment, we have no prepayment penalty. So pay down some principal, or yeah, post more collateral. Just some way to get that ratio back. >> Got it, cool, how's business going? >> Good, yeah. We think it's been a great year for us, the first half was pretty bananas honestly, just with the kind of bull run and taxis and stuff like that. Summers been a little slower, but we're still full of-- >> Tax season, yeah roll your eyes. Hey, welcome to the tax bill. >> Yeah! >> Trading all that crypto. >> Yeah. >> People had a wake up call. >> Well, it's arguably what killed all the volumes. It's finally when people realized, oh my gosh, you know, I can't 1031 moving forward, I have to pay taxes every time I trade all client for another all client. I think that really dampened volume this year. >> Alright, so I got to ask you, what's going on here, in this event thats folks that didn't make it, what is some of the conversations, a lot of diverse, smart people here. Kind of core kernel industry security, but it's not just security nerds, it's total laid out players on the security side to business we had Andre on talking about custody. You've got you're business here, financial services chain. What's some of the hallway conversations that you're over hearing and that you're been involved in? >> Let's see. I mean, almost just been in, you characterized it pretty fairly I think, there's real engineers here. People that kind of get into base with over the pros and cons of the different programming language, or implementation for smart contracts. So, it's kind of, a definitely more nerdy conference. I haven't heard of one, like ICO I should buy into or anything like that. >> Thank God! >> Pretty nice. >> That's refreshing. >> Yeah. >> I mean an ICO converse, a little bit over, a little long on the tooth there, don't you think? >> It's a converse we deserve. (John chuckles) That's just a tagline. >> Yeah. >> Alright, so what are you seeing as the major trend that's going to bring back, not bring back, but establish more of a mainstream culture with crypto, because you're actually getting into the level of services that certainly for the early adopters and insiders that are been there from the beginning, or involved now making money and having crypto, to Joe Sixpack, out there, who's really, he's interested in, it's really the younger generation love this/ You can't pull a 16 year old away from. >> Right. >> Learning how to mine, getting involved and pretty much anyone under 30, pretty much, is on the crypto band wagon. >> Yeah. >> It's a revolutionary, kind of cultural shift. >> Especially in our customer base, very well over represented there. >> So, how does it get more mainstream? >> I mean I think speaking somewhat biasedly, you know, part of our view is that, we're a company that's here to make crypto currency more valuable in the long run, to it's holders. Not necessarily, doesn't have to be in dollar terms be more pricier, but the idea that before us, before other people doing these kind of loan business, there's really nothing else you could really do with your Bitcoin. You could buy it, you could hold it. And then go sell it later, or you can give it to someone else, kind of trade it for fact or feeling here and there. You could trade it for other off coin. >> Convoluted process though. >> Yeah, all these things. And there, don't have much to do with your daily life. Except for, if you buy a car maybe, and that person will accept Bitcoin, and things like that. But, our clients are buying homes, they're investing in real estate, they're investing in businesses, and paying off credit card debt. Things like this, so. >> What are some of the sample loan sizes? What's the average coming in? >> Well average is $120,000. >> What's the largest? >> Largest is over a million. Yeah. >> Where you guys getting the cash from? >> We have some investors, including some small credit funds, and institutions, high net worth individuals that have pledged to back loans from us. >> So financial pros would get the collateral gain? >> Yeah, totally, you really got to be comfortable with Bitcoin as an asset to then be comfortable with the kind of rates we're talking about here. 'Cause many traditional lenders, they want 20%, 30%, I don't care, it's the riskiest asset there is. Like, they just don't get it. >> So you're building a company, you're a company builder, pragmatic, which is good, but also you got to manage the waves that you're on. Which is high growth and potentially, so you're managing growth. Funding, vision, what's, how is the execution plan, what's the tactical execution plan for you guys? >> I mean, it's interesting. I think, we're talking about getting back to the big data conversation, we really started that, it's a joke that, but smartest thing we do was start that company at the time we did. That, no matter what kind of happened or steps that missed execution, we were on kind of that wave. So, in some ways that formed our philosophy here. But, so you start a business at the right time, and a good space, don't let valuable long term business and let's focus on clients. For us that meant, grow the value of, and the utility of crypto currency is that people are already holding. So, make crypto currency really into the most useful assets in the world. As they should be. They're software, we know they can do more things then what they have done for us necessarily in the last 10 years. So, going forward, I mentioned the loan products we have, we have some storage in custodial technologies we've got, that we will be releasing soon. Things that help you keep crypto currency safe, while consuming products like a loan from us, so. >> And you're based in Austin? >> Yeah, based in Austin. >> How many people on the team? >> 16. >> So a small team. >> Yeah, growing. >> Great, congratulations. >> Thanks John. >> And if I need a loan, I'll come knocking on the door. >> Give us a call >> Regrowning capital. Cube's growing like crazy, going international. >> I like it. >> Going crypto. Joe Kelly, co-founder and CEO of Unchained Capital, check him out. This is theCUBE, bringing you live coverage here at HOSHOCON in Las Vegas. The first security watching conference in the world. We'll be back with more after this short break. (digital music)

Published Date : Oct 10 2018

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Brought to you by Hosho. for the first security conference. Take a minute to explain what your business model is, When you get a loan from us you are sending us your Bitcoin, but it's also now your lending. on the customer, the end user, and what they want. Yeah, who would've thought. to me was the month where you saw the decline, You know we didn't, we chose not to do token sale SCC is actually having some ICO's Yeah, and they're young, I see they're a supplier, a partner with you guys. that within the protocol you can speak to like you got some back up keys to it. We like being present, contributing to conversations It's funny, we were talking earlier Alright, so talk about how someone uses your service Yeah, so you first sign up to our website. Well you could say that. collateral or else we can declare the loan in default. You can default, which means you take Yup, in that case we would take What's going on in the background? You know, 9.9999 or 99.99% of the time, So that's good that there's no corelation. how to manage it so I give you guys some crypto, I got to have some reserves. basis but with every client. Or pay down the principal, which you can do partial payment, the first half was pretty bananas honestly, Tax season, yeah roll your eyes. you know, I can't 1031 moving forward, What's some of the hallway conversations I mean, almost just been in, you characterized it It's a converse we deserve. of services that certainly for the early adopters is on the crypto band wagon. Especially in our customer base, or you can give it to someone else, And there, don't have much to do with your daily life. Yeah. that have pledged to back loans from us. I don't care, it's the riskiest asset there is. pragmatic, which is good, but also you got to manage So, going forward, I mentioned the loan products we have, Cube's growing like crazy, going international. This is theCUBE, bringing you live coverage here

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Robin Sherwood, Smartsheet | Smartsheet ENGAGE'18


 

>> Live, from Bellevue, Washington. It's theCUBE. Covering, Smartsheet Engage 18. Brought to you by, Smartsheet. >> Welcome back to theCUBE's continuing coverage of Smartsheet Engage 2018. I am Lisa Martin with Jeff Frick. We are in Bellevue, Washington or, as I like to call it, not Vegas. Excited to welcome to theCUBE, Robin Sherwood, the Senior Director of Product Management at Smartsheet. Hey Robin. >> Hi, how's it goin? >> Great. This is, been a very buzzy morning, for Jeff and I here on this side. Lot's of people, this event has doubled in size. This is your second annual, so... >> Big growth in just a year. There's a, I think, Mark Mader, your CEO, shared some sats this morning. There are 1100 companies represented here customers. >> Correct. >> From twenty countries, there are more than fifty customer speakers, which is, I think there's no more validating voice, than the voice of a customer using the technology. When I was doing some research on Smartsheet, was looking at, you guys are partners with, some of your competitors. One of things I wanted to understand is, where do you have integrations with technology, versus where do you have connectors? What's the difference between those two, and how does is work >> Yeah. >> In a Smartsheet world. >> You know, I think, the integrations really are, where you're going to, you're really interacting with that other product directly, right? So, maybe it's, I want my outbound messages and notifications to go into a Slack channel, right? That's an integration. Or, I want to be able to connect to Google Drive, or 03 Secure, One Drive document, in those native stores. So, that's where we really see an integration. It's something that the end user themselves, is really interacting with. Where you see connectors is more around where I've got big systems of record in my organization, and I need data to flow between those tools. >> Like a Sales Force. >> Like a Sales Force, or a JEAR, or something like that. Microsoft Dynamics, right? I've got data there, when something happens in that system, I need it to flow magically into Smartsheet, or when something happens in Smartsheet, I need it to flow back into those systems. Cause, those are the systems of record, that my company cares about. >> So, a connection is a much bigger step in integration? >> They're just different. >> Connectors are really about the flow of data back and forth between systems of record and integrations are more about user content and user direct interactions. So, things like Drive and Box and Dropbox, and Slack and Teams and, stuff like that. Or, the web content, which we just announced. We want to be able to embed a Youtube video in a dashboard. That's not integrations, it's not, there's no data flowing back and forth, it's just a link, right? >> Got it, thank you. >> Yeah. >> So, lot of customer's we have, I think fifty customer's presenting, which is amazing out of 2,000 people in the whole conference. I don't know what the percentage is, but it's, (laughs), >> Yeah. >> Awfully large. So, just some of the all chatter here. You've been here for a couple of day now, you guys had some early training yesterday. What is some of the things you're picking up? You obviously love to hear back from the customer's. Kind of, what's the buzz on some of the new offerings, and what are you hearing, amongst the constituent here? >> I mean, it's always, you know, this is only our second year. But the energy from them is always amazing. And, you know, people were, I was talking to someone earlier and they were just blown away. By just the big list of things that we shipped, this week. And, as I was reflecting, like, I don't remember doing all that much. But then, when you see it all on one big slide, with everything listed out, it's incredible. So, it's hard to say if anybody latched on to one thing or another. Obviously, there was lots of applause during the product... >> Yes. >> Session, and we're really excited to have shipped, the multi-assign to feature, which has been our number one customer request for a while. But, it's not a, game-changing feature. Whereas, I think some of the Automation Rules ,and Updates there, and Workflow Builder, are really. People are going to go back and it's going to to change the way that they work. And, so people are really excited about that. But, really excited about Dynamic View. And being able to really, taylor the information that is shared across their organization. >> The word collaboration, like symbionic or bi-directional collaboration, popped into my mind. When Gene Pharaoh, your SVP of Product, who we had on earlier, was talking about some of the features and it was a really interesting dynamic with the audience. In that, number of times, you mentioned, the audience broke into applause. And, it probably feels pretty good. Like, yes, we're listening to you, we're doing this. Enabling, them to have technology that allows them to collaborate with and amongst teams and functions within an organization. But, you're also taking their feedback, directly and collaborating with customer's, to further innovate your product. With the spirit of collaboration, we had, Margo Visitacion on from Forrester. And she was talking about the collaborative work management CW as an emerging market. With respect to collaboration, you guys can enable sharing. I can be a licensed user, and share it with you who's not. How is that type of collaboration a differentiator for Smartsheet? >> Well, you know, I think there's a lot of tools where they're collaborative where you can comment on them. Google Doc, and that's great. But, I think where Smaresheet really excels, is really in this free collaborator model. That's not bounded by your particular organization or your team. And it really allows you to create, to spread, and create connections across customer's and vendors and other orgs within your team. And, this is where you're starting to see this these sort of step function changes in these organizations. Where, you know, you see this Office Depot example. And, he talks about, you know, taking a workflow in their organization they, going from, you know, four to six weeks, down to twenty-four hours. And, enabling people who are putting in budget request, to take action on that request, the next day. And, those are the kinds of things, that are going to fundamentally change those businesses. And so, that's where I think the collaboration piece is really powerful. You can't get that kind of compression in time. Unless, you can really span those traditional business hours. >> So Robin, one of the great things that happens always is, with tech companies is the application versus the platform exchange, right? Everybody wants to have a platform, it's really important. You get an ecosystem, lot of stuff going on, but nobody's got a line item in their budget for 2019 to buy a new platform, right? >> It's always, >> Correct >> Application centric, right. I got a problem, I've got to fix it. At the same time, you guys, you do have a platform. Meaning, you can go across a lot of different applications. So, when you're trying to balance out your priorities with the platform. Priority, in terms of more of, kind of a general purpose underly, versus and app priority, like you said, multi, how do you call... >> Multi-assignment. Yeah. >> Multi-assignment, you assign two people to the (laughs). To the no correct product management protocol, but everybody wants it, cause it's the real world. How do you kind of prioritize that? How do yo kind of look at the world when you're deciding, what are you going to roll out next, what are you going to roll out next, ware are you going to roll out next? >> It starts and ends with having conversations with real people. We've taken lots of data and we have enhancement request and usage data on how people use the product. Multi-assigning, actually, was less than 3% of all answered request in the last couple of years. But, it's our number one request. And so, it sort of. >> Oh, Wait, wait wait. So it was less than 3%. >> Of all enhancement request. >> But it was number one? >> But it's our number one. >> So you've got a giant laundry list. >> Giant laundry list of things, right. So, we can't just look at some metric and go, these are the next features we should build because we have this really strong signal. We actually, have a very, very weak signal when we look at it from a quantitative standpoint. So what we have to do is we really have to dig into these customer use cases. We have to meet with them. All of our project teams have dedicated researchers, and dedicated user experience. People that are going out, we're actually talking to people. We're testing stuff with them and we're trying to understand what commonalities exist between multiple cases across all of these different use cases. Because, there're so many different ways people use the product. There not enough people asking for one thing. >> Right. >> They're all asking for slightly different things. So, we really have to dig in and have a real, qualitative conversation with them. To understand, and bring that back and say okay, these things are related. We can build something that solves, all of these problems in a compelling way. >> Well, it's definitely more than 3% of the people cheer. When, when that. (laughs) >> Yes. >> When the feature was announced, that's for sure. So the other, kind of (mumbles), that you've got to wrestle with is, kind of a low code, no code, we want to be for everybody, yet at the same time, you want a sophisticated application. You want integrations and connectors to all these other applications. So, again, that's kind of a delicate, balancing act as well. Cause, you want to let everyone have access to be able to manipulate the tool, work with the tool, set up the tool, but at the same time, you got to keep it, pretty sophisticated to connect to all these other things. How do you kind of balance those. >> Well we... >> Priorities. >> We just try to hide as much of that as possible. You know, Smartsheets always been this tool, where it's like, it sort of looks like a spreadsheet, and it sort of looks like project management. But it's got this underlying flexibility built into it. We don't force you to, you know, if you've got a date column, we don't force you to put a date in there. If you don't know the answer, you can type in TBD. Whereas, a lot of purpose built applications, their like, this is a date, you have to enter it in the proper date format, or it doesn't work. We've always had this, sort of, flexibility and complexity trade off. The trade off is, if you give us real data, if you give us something that looks like a date, we'll draw a Gantt Chart for you. We don't need much more, it doesn't need to be more (mumbles) than that. We just won't draw the bar if you type in TBD. And so, we've always sort of danced this line, with making the tool super flexible and assume the users know what they're doing. When they're interacting withhe tool we assume they an intention and they're trinna do something. And, we shouldn't force them down a particular path. And that, sort of, plays out in all these features. The other thing that we do, is like I mentioned earlier, we do a lot of user research and we get in front of a lot of customers. And we put stuff out there, well in advance in releasing it. In a situation like this, we announced a bunch a capabilities around workflow and multi-step approvals and multi-step workflows. And, I think that's a complex feature set. That's gone through more iterations of design and review and scrapping it and back to the drawing board, than any feature I've seen at this company. But, it's probably one of the more complex features we've ever build, as well. And so that's what we would expect, right? We're not going to get this right, by just having a bunch of designers and engineers sit in a room and go, oh, we know that perfect solution to workflow management. >> Right. >> Most of our customer's don't even necessarily, use the term workflow. >> And if you look in the app, it doesn't even say. It says words and actions. You know? And little things with words matter. We have technical writers that are very specific on what we label something. It's not an if statement. It's when this happens, do this. And there's a lot of nuance and subtlety into all of this. To try and drive the complexity out of it as much as possible. >> Right. >> You can't avoid it, but you know. >> So, in hiding it, the last thing which your going to do, going forward is machine learning and artificial intelligence. Which we hear about all the time, but really the great opportunity in the field, is for you to leverage that under the covers. To hide. >> Absolutely. >> The nasty complexity to help suggest the right answer. To help suggest the right path. So, that's got to be a huge part of your roadmap. Integrating those types of capabilities, underneath the covers. >> Yeah and, there's been a lot of, we've have had tons of discussions and obviously we bought the Converse Chatbot Company back in January. And, that's been a huge sort of arrow in our quiver, so to speak, right, in that regard. We feel that we have a lot of really good information. But, at the same time, there's a lot of talk about machine learning and AI. And, the reality is, that relies on huge data sets. And it relies on a lot of analysis. And that data is not something that we can just look at, right? We take our customer's data, security data privacy very seriously. And we don't have access to that kind of information. So we need to look at this, the machine learning and the AI capabilities from a very different lens, then say a consumer product. That's sort of, you're getting to use it for free, they sort of do whatever they want with your data. And you don't really have a lot of recourse, other than leave the product. We don't start from that, we start from, your data is yours, you own it, we can't look at it. But we want to enable you, to turn these types of features on. So, we need to look at more of like an off-end model, where a customer can say oh, if I'm a big enterprise user at Smartsheet, I can turn certain capabilities on for my users, knowing that that information is going to stay in our, is going to comply with our data governance, and our data privacy rules. That our IT team puts forward. >> So the spirit of talking about abstraction, abstracting complexity, Hiding it, (mumbles). I'm curious, when you walk into a customer. Cause here we are in Bellevue, we're not in Vegas, But, we're neighors with AWS, with Microsoft, Microsoft announced Teams, about eighteen months, or so, ago. You partner with both, you compete, but you, also, you're competing with Teams. When you walk into a customer and an enterprise, likely has a mixture of, tons of different software appications, right. But they probably have, 360, Office 365, Para Bi, Excel... Why would a customer, who has such a familiarity with, say a Microsoft, work with Smartsheet versus, well we'll just extend our Microsoft expertese and bring in something like Teams? >> Yeah. >> I'm just curious, what...You've seen in that? >> Well, you know, I think it's that Smartsheet's always been good at sort of, orchestrating the actual work that's being done. And, there's a lot of tools out there where, you're having conversations and tools out there where you're creating content, and there's not a lot of tools out there, that are sort of bringing the conversation and the content together. In an actionable and accountable way, right? And that's the sort of, Gene will, you'll sometimes here hims say, use this term, shared fabric. The Smartsheet, really provides this shared fabric, that ties a bunch of these tool together. And we really, we want to partner with all these people, because every organization is different. Every organization has a different set of tools that they've already embraced. They have a different set of goals around how many tools they're going to embrace. You talk to some customer, they're like, I love Smartsheet, it's going to allow me to get rid of ten apps. And, you talk to another customer that's equal size or equal complexity two minutes later, then they'll be like, I love Smartsheet, it allows me to work with all the tools that I've already got. Very different, and they just have to different coperate goals and objectives there. And so, I think that the reason people like Smartsheet, is it doesn't, it's back to that kind of, hey, you don't have to put a date in a date cell. It's flexible. It's going to work with you and not force you to adopt the Smartsheet way about things. It's going to say look, oh, if you want to use, if you want to us Teams for your communications vehicle, and One Drive for all of your document storage, great. You want to embed a PowerPoint document in a dashboard in Smartsheet, great. We want that to be the case. We do that internally, right, we use all those. If you look at us internally, we're just like every other mordern company. We have a dozen tools or two dozen tools that we're using. And it's different from team to team and department to department. So, it's all about just embracing the reality, that as modern business and modern application, the ecosystem of applications that we all deal with on a day-to-day basis. >> So that flexibility is key. So we said about 1100 companies represented here, at this event. 2,000 people or so, fifty plus customer speakers. Is there one customer example that comes to mind, whether they're speaking here or not, that really is a great demonstrator of, we have a plethora of applications in our environment. We want to work with Smartsheet because it enables us to integrate and use these tools so much better? I didn't mean to put you on the spot. >> Yeah, no. I'm trinna think of a good. I don't know that I have a good standout example. I think that we hear little tidbits of that from everyone. And it's not, it's a very common theme. So, I don't know that. It's sort of back to the 3% thing, right? Nobody really stands out because everyone is doing that. Everyone is, I hear things, I'm going to replace this tool because you did this. Or, I'm going to now pull, integrate with this tool because, you've added this. So, you sort of take some and give some, on the same sentence almost. >> Yeah. You can do both. >> Yeah. >> Well Robin, thanks so much for stopping by. We appreciate your time. We're excited to be here. This is our first Smartsheet event. And we have some customers coming up, so looking forward to hearing some more these cases in action. >> Great, thanks a lot. >> Thank you. >> Thanks. >> We want to thank you for watching theCUBE, I'm Lisa Martin with Jeff Frick. You're watching us from Smartsheet Engage, in Bellevue, Washington. Stick around, Jeff and I will be right back, with our next guest. (tech music) (tech music) (tech music)

Published Date : Oct 2 2018

SUMMARY :

Brought to you by, Smartsheet. Welcome back to theCUBE's This is your second annual, so... Big growth in just a year. versus where do you have connectors? and I need data to flow between those tools. I need it to flow back into those systems. Connectors are really about the flow of data So, lot of customer's we have, and what are you hearing, amongst the constituent here? So, it's hard to say if anybody latched on the multi-assign to feature, which has been With respect to collaboration, you guys can enable sharing. And it really allows you to create, to spread, for 2019 to buy a new platform, right? At the same time, you guys, you do have a platform. Yeah. what are you going to roll out next, answered request in the last couple of years. So it was less than 3%. We have to meet with them. and have a real, qualitative conversation with them. Well, it's definitely more than 3% of the people cheer. to manipulate the tool, work with the tool, We just won't draw the bar if you type in TBD. Most of our customer's don't even necessarily, And if you look in the app, it doesn't even say. So, in hiding it, the last thing which your going to do, So, that's got to be a huge part of your roadmap. is going to comply with our data governance, You partner with both, you compete, but you, It's going to work with you and not force you to I didn't mean to put you on the spot. Or, I'm going to now pull, integrate with this tool And we have some customers coming up, We want to thank you for watching theCUBE,

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