>> You're watching theCUBE. Welcome to our continuous coverage of AWS re-Invent 2021. I'm Dave Nicholson. We've got an amazing event that's been going on for the last four days with two live sets, two studios, more than 100 guests, and two very distinguished gentlemen here on the set with us live in Las Vegas. I'd like to welcome Krishna Mohan, Vice President and Global Head of TCS's AWS Business Unit. Welcome Krishna. >> Thank you Dave. >> Dave: And also with us Aditya Jagapal Nagarajan. >> Thank you. >> Dave: I hope I did your name justice. >> Perfect. >> Right, I tried. And Aditya is Head of Strategy and Business Operations for the TCS AWS Business Unit. Krishna, starting with you, tell us about TCS and AWS over the last year. What's been going on. >> Yeah. >> Thank you Dave for having me here. It's great to be in person actually, back in re-Invent, back in person, 25,000 people, but still we have pretty good measures, health measures that way. So I'm very happy to be here. TCS AWS business unit was formed three quarters back and we actually had always AWS partnership, but we actually felt that it's important to kind of have a separate business unit, which is the full stack, multi dimensional unit providing cloud migration modernization across applications, data, and infrastructure, and also main focus on industry solutions. So it has been a great three quarters, and our partnership only enhanced significantly, predominantly what we're actually seeing in the last one year. The cloud overall transformation, I think it kind of taken a different shape. It used to be cloud migration, modernization, cloud native development, but from there it has moved to enterprise transformation, that's happening on cloud, and specifically AWS majority of the time. So with that, we actually see a lot of customers. Broadly you can categorize them into three, cloud for IT, cloud for business, and cloud for innovation. And we're definitely seeing maximum traction there with our customers across the three categories. So I'm super excited to be here at the re-Invent, you know, a couple of our customers were in the keynote, Abort and Adam and Doug. In the Western Union was the keynote, Shelly covered at Western union transformation in the partner keynote with Doug, and very happy to see Linda Cower, the transformation in the United Headlines with Adam. So it's really great to see how we are helping the customers on the transformation. That's definitely, you know, the way that we see. And we have made significant progress on the overall in the last three quarters. And these kinds of wins and business transformation that has actually happened is what resulted in TCS getting the Raising Star GSA award for us. So I'm pretty happy to actually carry this little thing here. >> Is that what this is? >> Absolutely. So it means a lot because our customer in our kind of reinforcing the value, the TCS, along with AWS is bringing to the customer. >> So I wasn't going to say anything. I just assumed that you were a 2001 Space Odyssey fan and you just brought, you know, a version of the monolith with you. I wasn't sure. Congratulations. >> Thank you. That's a quite an achievement especially in the relatively short period of time. And especially with the constraints that have been placed upon all of us. Did they give you like a schwag bag with a bunch of, with, you know, like they do at the academy awards? Are you familiar with that. >> We had a great fun event on Monday afternoon. >> Fantastic. >> Yeah. >> Aditya, talk about, you're a consultancy, your organization is a consultancy. Talk about how you engage with the customers that you are helping to bridge the divide between what their business requirements are, and the technology that AWS is delivering. Because I think we all agree that everything we're seeing here from AWS is wonderful, but without an organization like yours, actual end users, actual customers, have a hard time driving benefits. So, how do you approach that? >> Gladly thank you, Dave, and thank you for theCUBE for having us here. And just borrowing from what Krishna talked about, the three layers of value creation, the cloud for IT, cloud for business and cloud for innovation. We see the journeys clients take, to start with how they look at IT modernization, and go all the way to business transformation, and look at ecosystem transformation as well. For example, we just heard about Western Union and we just came off of one with SWBC where they have completely modernized the payment systems on AWS and TCS has been the partner for transforming that for them. And that not only just means the technology layers, but also re imagining business processes in the cloud. Moving on from the financial side, if you look at the digital farming, for example, we have been working with some of the leading, the transmitter players in the healthcare industry and in the manufacturing space to look at helping farmers with AI. Right? And helping them look at how they can ensure better analytics and drone capabilities for digital farming. Drug trial development and acceleration for time to market has been a front and center for all of us in the last two years where I've been helping pharmacy organizations get better and will bring up drug trials and reach the end customers better with cloud. So there's various examples here. >> I want to poke on that a little bit. >> Aditya: Yeah. So when TCS is engaging a customer, say in farming versus pharma, how much of your interaction with them is specialized by industry vertical or specific area expertise versus the generic workings that are going to be supporting that effort in the background? What does that look like? Are you going in first with a pharma discussion, first with the farm discussion, as opposed to an overall discussion? >> It's a great point you mentioned Dave because that's the sort of essence of TCS. Because the way we look at it, we actually appeal to the industry specific. So our domain and contextual knowledge is very important to appeal to the customers and to the various stakeholders, no longer are the days where you talk about technology as a means to an end. We talk about how end customers can benefit in that context of what they're going through in that industry. And how can then technology be part of that strategy, right? So, hence, as you rightly said, domain and context first, followed by technology powering the outcome. >> Even though farm and pharma sound a lot alike. >> Right, I showed you the very difference. >> And they may share some things in common. Yes, very, very different. Krishna, talk about your go to market motion. How are clients aware of TCS? Do you have teams that engage clients directly and then bring AWS into the conversation? Or are you being brought in by AWS? Is it a combination? What does that look like? >> So, very good relevant question. So our GTM strategies is TCS has been in the, you know, serving the enterprise customers and IT transformation for 52 years now. So we have a huge base. But specifically from an AWS BU perspective, we are focusing on selective verticals, banking financial services and insurance is large, life sciences, health care, and travel, transportation and hospitality. So these are the verticals that we're actually focusing on, and given our presence in the enterprise sector, we already have a direct sales teams who are engaging with the customers directly on enterprise transformation and business transformation. And once we have that conversation, we actually take all these solutions that we have built on AWS and along with AWS. There are few customers in the last three quarters, after farming the AWS business unit, one thing that we did is with AWS we're proactively going and identifying the logos and the customers. And with the focus not on technology, with the focus on how to solve their problems on the business side and how to create new business models. So it's kind of both. We bring in, AWS brings in logos as well, so Greenfield accounts, and as well as our contextual knowledge of the industry is how the GTM is working out, and working out pretty good. >> You mentioned, you've been at this for 52 years. >> Aditya: Yeah. >> You must've been very young when you started doing this. Talk about the internal dynamics. So think of TCS, the larger organization. You represent the AWS business unit. TCS has been doing this for a long time, predating what we think now of as cloud. I'm sure that you have long existing relationships with customers, where you've been doing things for them that aren't cloudy, and those things keep the lights on at TCS, right? Important sources of revenue. Yet you're going in and you're consulting and saying, hey, you know, it might be better for you, Mr. Customer, to work with AWS and TCS, as opposed to maybe being at a data center that TCS manages, I mean, how do you manage that internal dynamic? You've got to have people at TCS who are saying, stay away, that's my revenue, don't move my cheese. What does that look like? >> Very valid question Dave. So the way that TCS is actually looking at is, twin engine strategy. There's a cost and optimization strategy, which we have. We sell the customers and operations, running the BAU if you will, business as usual, then you have something called growth and transformation. So as a strategy that we are very clear that the path of business transformation is growth and transformation channel. So we as a company are very comfortable cannibalizing our C and O in a business because we want to be relevant to the market, relevant to the customer, and relevant to the partner ecosystem. So the only way you are relevant is actually to challenge yourself, cannibalize your own business, and for the long, you know, strategy of looking at how to grow. And that's how our twin engine strategy is working. And there are a lot of customers where we have developer with contextual knowledge serving 20 years, 25 years of the customers. We know how they work, what their business is actually, you know, what's going to be the future of the business. So we are in a better position to actually transform them. And as a company, we already took cannibalize our revenue. >> So Adi, give us an example of working with a customer and give us an idea of what that customer's perspective is in terms of their place on the spectrum of, I don't want to move anything if I don't have to versus, hey, you guys can't move fast enough to deliver what I want. Where are you seeing that spectrum of customer requirements at this point? Do you feel like you're having to lead people to water still? Where are we with that? >> Well, if you asked me this question a couple of years ago, it would be about, hey, look, here's a beautiful water and the lake looks good, why don't we spend by the side and see what it tastes like? Now the question is, how much water to drink? Right? So the point being that customers have fast realized that cloud is not just an IT decision, it's a business transformation decision. So if I may just call it back what Krishna talked about, the dual engine strategy. A clear Testament to that is some of our relationships, most of our relationships are the matter has been over two decades with our clients. And that's a perfect indication of being constantly relevant for them because as their models change, as their markets change, customer expectations change, we need to constantly innovate ourselves. >> You're innovating your business just like that. >> Absolutely. >> Correct. >> So you know, as we say, you're in the boat with them and you're going through the same changes. >> And so coming back to the question which you asked, the point was we give them a point of what experience they can have with cloud by each stakeholder. The CIO wants to look at how we can look at better sustainability of their operations, keep the lights on as you said, enhance stability with more automatable capabilities, looking at DevOps, the business is completely looking at how can cloud fundamentally change my business model. And you have both these stakeholders coexisting with the same outcome towards enterprise transformation. And that's the experience which we work with them to shape. To say what the starting point is? Where would they like to go? And how can we go to them in the journey? What's interesting here is, nobody has all the answers. Neither is AWS nor customer the TCS, but we are here to create a culture of discovering the right goal and the right answers. It's very important. That's the approach to getting it working. >> Krishna and our last minute together. You've just received the Rising Star Award, 2022 is rapidly approaching, this doesn't put any pressure on you at all for 2022 because people are going to ask, what are those rising stars do again in 2022? What's on the horizon, what are the two of you excited about for next year? >> I think we are super excited with how AWS, you know, definitely in Adam's keynote, if I had to take a couple of points that I'm taking away is in addition to enhancing their core cloud capabilities, but if there's pivoted on industry solutions, you know, the fin space that they have announced, and the industrial solutions that they have announced. So that is where it very clearly aligns to our strategy of TCS, helping customers look for change their business models, implement new business models, create ecosystem play. And that's basically where we are really super excited. And another point which I took from Adam is the, they're focused on Edge with IOT and private 5G. And that's very, very important especially when you look at it both IT, as well as the IOT transformation. So we are super excited with the potential, all the new bells and whistles AWS is rolled out in last four days, And looking forward for few more of this. >> Congratulations again. It's a fantastic acknowledgement of what you've been able to do over the last, just three quarters as you mentioned, closing out 2021 in a very, very good way. Looking forward to 2022. Thank you gentlemen for joining us today here on theCUBE, and thank all of you for joining us, for continuing continuous Cube coverage of AWS re-Invent 2021. We are the leader in hybrid technology event coverage. I'm Dave Nicholson stay tuned for more from theCUBE.

>>Welcome back to HP discover 2021 the virtual version. My name is Dave Volonte and you're watching the cube. We're here with Manav said Donna, who is the global head of sales and market development for cognitive business operations at Tata consultancy services Tcs. And we're gonna dig in to digital transformation and take a deeper dive into the customer journeys. Welcome Manav, >>thank you. Dave, thank you for inviting me to this. Uh appreciate and looking forward to have an intriguing dialogue. You Me too. >>Me too. I mean we talk about digital transformation all the time prior to the pandemic. You know, a lot of it was kind of buzz wordy um and there's a lot of complacency around it. But as we know if you weren't digital during the pandemic you're out of business but people were forced into it. They were rushed into I called the force marched the digital so you really didn't have time to be planned full. And now people are stepping back and saying, okay now we have an opportunity to get digital right and put that in air quotes. How do you think about digital transformation? What do you mean by that? >>Okay, see I think uh the way we look at it at this, yes, I will, I will probably take a step back where in um while the digital transformation has been in play, not just over the last year since the pandemic began, but um even before then uh where the shift uh in the customer organization that we have been seeing is largely from being product centric to be purpose centric, wherein the whole focus of the entire existence is to be able to serve the purpose for their consumers, their customers and so on and so forth. And and if you look at it, for example, total energies right? The looking to sell or produce fuel. They are looking to be responsible energy company producing, reliable, affordable and clean energy for the consumers. Right? Similarly, there are other examples damaged shipyards who are looking to be more of a maritime solutions provider rather than just a shipbuilding company. Uh, so, so what's really happening when the purpose is being the driving force behind any organizations agenda or even reason of existence? That purpose is actually the driving force also followed the digital transformation. That is basically shifting the pace of the way businesses are looking to drive consumer experiences, time to market and so on, so forth. Right? And if you see our we launched our new brand positioning in the last quarter, that's building on belief and and that's basically centered around this whole purpose driven mindset. What that means is that we believe that and then the technology is enabling digital transformation are going to be the pillar of the whole shift of the re imagination of the business models wearing businesses are coming together across industries and driven by the key goal of serving the customer in terms of driving the enhanced experience rather than just selling a product. So that's basically is really happening. And having said that now in the last year or so, what pandemic has done is basically accelerated the pace by a condom. Deep right? So so in that sense, some of the organizations that were not ready at that point, they are also kind of transformation and and and taking that leap frog, I would say so from that perspective and going by again by our brand positioning statement, building on belief, right? That's really helping towards that pretty good thing, the overall journey, three horizon business and I'll come to that in a minute, but I hope it is answering your question of what digital transformation and how pandemic has really helped it. >>I just want to get 1 um point of clarification you said and you cut out there for a second, you said go from product centric too, >>but to centric >>platform centric, got it, >>but centric >>purpose centric uh building on belief, got it. Okay, so something else you said they picked up on, you talked about um actually you know crossing industries and this is something that's new and that's enabled by digital. I want to get your thoughts on it. I mean if you look at industry structures historically, whether it's manufacturing or automotive or financial services or healthcare or media and entertainment, whatever it is, there was a value chain, there is a value chain that's built up in that business might be uh it might be R. And D. Sales and marketing, service, manufacturing, etcetera. And if you are in that industry, you largely stayed in that industry forever. And now you're seeing these, a lot of big company, a lot of big tech companies having a dual disruption agenda, not only horizontally to from a technical standpoint, but you're seeing amazon get into grocery, you know, they're they're buying studios, you're seeing your Apple get into finance. And so the enabler is data in digital and that talks to the business model re imagination that you're talking about. >>Absolutely and absolutely exactly what is happening, that's what I'm really talking about. And we are firmly believing that boundaries or those boundaries are going to be blood even more so going forward, as I took a few examples and you also talked about Apple, or or even amazon all the for example. Right, so all these technology companies are just being disrupted. So, having, having said that, that data being the new fuel at the same time, Cloud being the new er now cloud as a technology that is enabling the business model. Re imagination is not just on the outside, but also on the red side. And and that's where the boundaries are becoming so closer between edge and the cloud. And how how do we give that flexibility for to the customers, to people to adopt those digital technologies across the enterprise? Right. That's what, that's what the ship that we have been seeing. >>How do you see ecosystems playing in this? I mean it's kind of, I know it's an overused term but it seems to me to be increasingly important, its power of many versus the resources of one or a few. How do you see ecosystems driving? You know, this, this purpose driven business you talk about? >>Um very, very closely I would say, and I'll give you examples also in that sense. Right faster. Um if I talk about the journey I mentioned briefly earlier about three horizon based journey, right. The first and foremost being the setting up the digital foundation that basically could be through the combination of cloud, iOT analytics, artificial intelligence and so on so forth. Right? And then eventually moving on to re imagination of business models and then leveraging the purpose led ecosystem. Now in the Horizon one, when we are setting up the digital foundation, that is where the whole ecosystem comes into play. Where and where and if I talk about our co innovation network partners like HP, where we are working together to really bring in that flexibility for the customers, even in on premise environment, giving them that kind of uh features that they can experience also in the cloud to be really able to leverage the whole our beat at the edge or in the cloud. So that's where the kind of ecosystem coming together and and and those are also some of the challenges that we have seen that customers are facing today to be able to achieve the first horizon in that journey. The challenges like accelerated or all the time to market challenges. Like are they able to achieve the flexibility to be able to offer to the business and and challenges? Like are they able to achieve transformation at scale or is it just appointed um pointed poc sort of thing? Right so bringing the ecosystem together is able to help customers address those challenges, be it in terms of consumption driven, addressing the flexibility needs, be it in terms of the pre integrated solutions addressing the challenges related to time to market and so on and so forth. >>Can we stay on? The challenges for a minute? As I said, pre pandemic, there was a lot of complacency. We've all seen that meme of the wrecking ball coming in and kind of a tongue in cheek joke, but but the complacency is gone, so so there's there also, but still organizational challenges. It's not complacency anymore, but what's the right regime? What's the right approach? Uh everybody wants to get digital right, but a lot of people, you know, that's a do you see that as a challenge? Actually, not knowing where to prioritize it and you know, how can you help in that regard? >>Yeah, So, and I would also like to like to talk about what we have done in in certain with certain customer with challenges. Um some of the things I'll introduce TCS Cognex here, this is our platform which basically brings together the capabilities in a pre integrated uh, for, of predefined solutions accelerators of our value builders as we call it, um, for customers to be able to just integrate their environments to be able to manage the whole infrastructure or of the landscape in a completely automated and analytics driven manner. Right, so that's that's one way of addressing those challenges. What it also does is it gives that um power to the stakeholders in the organization to be able to address the key challenge of time to market because it is giving out or coming out in a pre integrated manner and be able to achieve that benefits or realize the benefits of transformation In in an accelerated time frame instead of waiting for 18-24 months, how can it be done in 3-6 months, for example. Right. That's that's that's one set and and similarly, uh if I talk about the flexibility, right, consumption driven manner is extremely, extremely important. And if I talk about hybrid cloud, so to say right today, About 1-2% of the on premise infrastructure is actually in a consumption driven manner while cloud is always gonna consumption to a manner. The trends that we're seeing is that by next year about minimum 15% of the on premise infrastructure in a hybrid cloud environment will be about or will be delivering a consumption-driven manner and and that's what is going to address the various the opportunity as well as the challenge to address that particular aspect of flexibility and that's where the ecosystem with the likes of us, teachers and HP coming together to provide solutions that are addressing those needs of our consumers. >>And when you talk about the consumption driven, obviously talking about things like HP Green Lake, that's a model that enables that kind of consumption model. You know, I feel like, I mean, I feel like that's kind of table stakes to be honest with, you, pointed out 1 to 2% of it. I said wow, clouds been around for a long time and now, but now we're seeing the rapid adoption 15% and we're also seeing, I mean I think I'll give H PE some props on this because they've got their whole company behind it, but there has to be a complimentary shift in the mindset of OK, we're not now selling boxes anymore and I think HP has done a pretty good job of this. They've made some announcements recently to that effect. They're doing an HPC. We just saw some storage announcements, so it's no longer, hey, here's a box to sell it and this is where a company like Tcs comes to play. You, you've, you've never had that box mentality, you have a solutions mentality and so, so the industry is moving in a very rapid pace now. My question is, are the customers ready for it? Are they ready for it? Because they have the cloud experience, are they ready for it on prem and what do they need to do to get ready for that? >>See um, to answer your first question already and what really is the trigger point for them being ready? The answer is yes. Okay. Um, I would say a large percentage of the customer base was ready even before pandemic, but pandemic has really made it even more prominent in the customer and that has become a need. We are seeing so many customers today. I mean, uh, in my global role, I'm seeing across industries and across markets right from north America to Australia Japan. We're in, we're in the need for having consumption. Everyone is even at on premise while cloud is definitely there, but even at on premise is so much so that really is the trigger um, at the same time now what is really driving that trigger apart from pandemic is to be able to offer that flexibility to their business. Businesses are basically reimagining, reimagining their whole uh where they are reaching out to their customers, where they are expanding into the newer markets and the speed is extremely, extremely important and that's what is really being the whole consumption, let's >>peel the onion on that. Somebody asked me this the other day why why as reserves. I said the same thing, flexibility and they're like, yeah, okay, but give me some examples. And so I said, well, first of all, they're paying by the drink. So it's a much fairer for the customer model instead of okay, charge them for what they're not even going to use or what they might use for a day or two or a month. The other is experimentation. It just seems to me that in the digital world you got to fail fast, You don't know, you don't know what, you don't know. And so these consumption models allow you to spin up experiments very quickly and cheaply and only pay for what you use is, am I, am I getting that right? >>Absolutely, Absolutely. And and and that that's exactly what the model is, that we as uh as a partner together, that we are offering. Only one thing that I would want to highlight here is, um while that's the foundation, as I said, it is setting up the digital foundation, giving the customers the flexibility. And if I talk about example, uh one of our british large, I am who really is leveraging this technology for them to be able to bring more resilience and boring traing and scales departments uh to be able to, you know, on the manufacturing line and ultimately driving to the sales value chain. So those are the things that are happening. And you took an example of basically talked about consuming purely as a service what you use. This model is basically expanding everywhere very recently. I mean I saw an out of bicycle as a service. I mean instead of buying a new bicycle, I'm just able to get one bicycle, you use it for a month, return it back to the to the owner to be able to use it only when I need it, let's say for example, so that's what is really happening even in the digital transformation, I just needed for a time basis for a particular purpose. I served that purpose, ultimately driving the business resilience, agility and then ultimately serving that purpose. Yeah, >>I think I'd love your thoughts on this. I think the real opportunity here is to for for technology companies like HP. E working with TCS to create a layer I called a layer that spans on prem name your favorite cloud or multiple clouds goes across clouds goes out to the edge. That's a layer that that hides all the underlying complexity. You're going to take care of that for me uh because it's complicated. No question about it, the bigger the universe gets, the more complicated gets. But as as a customer, I want to hide that complexity because I don't want people doing plumbing, I want people focus on on strategic initiatives and that to me, seems to be the killer app, if you will of infrastructure in the future. Is that that abstraction layer? Do you see it that way? >>Absolutely. And that's where the easiest Cognex comes into play very strongly. Right? As I said earlier, it's basically it said actually uh an air driven human machine collaboration suite. So what that really means, it is bringing together the capabilities from analytics to ai with our machine first principles and and really giving that obstructing player in a pre integrated manner from edged right up to the cloud and bringing it all together for the customers. So that that's exactly what how we are really helping the customers, um a team that, again, addressing those challenges of exploration, time to market flexibility and more importantly unifying the entire landscape into one single view if I am a C I O, or if I am a CFO, I want to see what is important to me, rather than going through multiple different dashboards support, so to say, Right, so that's what pieces Cognex, there's an important role in obstructing everything and presenting, identified you and in a draft formed service delivery model for the customers. >>So the history of TCS is pretty amazing. You guys have, I mean, the, the ascendancy of the company over the decades is actually so, so impressive now and your relationship with HP and now, of course, HP goes back, I think it goes back to the 90s. Maybe you could talk a little bit about that relationship, where it's come from, how it's evolving and where you want to see it going. >>So I think it's a um uh when you go back so long, right? Uh the only way you're able to sustain that long relationship when there is a value that we have been able to deliver to each other, and more importantly, the value that we have been able to deliver to our customers, right? And that has always been the, the mantra of the whole relationship and that continues to be going forward as well. So, so in that regard, I mean, while I would rather focus more on the future, history is definitely good, but I think going forward, um the kind of work that we're doing together to be able to solve some of our customers globally across the base across the industries is extremely valuable, both to us as well as two HP, I'm sure. And and that's where we are really looking to have uh, providing real value to our customers, not just from the technology perspective, ultimately elevating that value. How do we help them solve the business problems and not just the technology solutions? >>Well, I think we've learned that that's the 11 big thing we learned from the cloud is if you just shove all your stuff in the cloud lifted and shifted it. So what, uh, it's that operating model that you talked about earlier, that really is how you, you, you drop, you know, if you're a large company, you're talking about billions, uh, to the bottom line, not, you know, hundreds of thousands or millions, but that's, that's a game changer. I'll give you a final word enough. >>Absolutely. Absolutely. I mean, as they said, I think, um, I hope I would not end up repeating my mistake, but, but that, um, solving the business problems, leveraging technology and, and irrespective of the location where the technology is based being on edge or on the cloud. It's the whole model of addressing the customer demands and the customers need is extremely, extremely important. So that's that's what the whole mantra is and that's what is really were driving us forward together in the journey, >>major shifts in industry. Digital is is the driver and and Manav. Thanks so much for being on the cube. Really appreciate your time. >>Sure, thank you. Thank you for having me >>And thanks for being with us for HP Discover 2021 the virtual version. You're watching the Cube, the leader in digital tech coverage. Keep it right there.

>>from around the globe. It's the Cube covering HP Discover virtual experience brought to you by HP. >>Welcome to the Cube's coverage of HP Discover 2020. This is the virtual experience. I'm Lisa Martin with the Cube, and I'm joined by a couple of guys who were gonna talk through one of HPC ease. Longest partnerships. We've got shells. No Ryan and the Senior director Ecosystem Sales or North America at HP And Dr Rajesh, It's really a Boston. The global head of sales and solutions for the TCS. Gentlemen, welcome to the Cube. >>Yeah, Thank you. >>So, first question for you is I mentioned HP and TCS have been partners for over 30 years. Talk to our audience about the partnership and how it has evolved to where it is today. >>Yeah. Thank you, Lisa. Firstly, you know, I'm pretty excited to be part of this Cube interview with garages. You know, I know him personally for over five years through various interactions globally and this new role for North America. This is our strategy and global system integrator partner. And this is a longstanding partnership between HP and this years has grown multi falls over the last 30 years. Ah, we you know, pretty much enjoyed every single I would say transactions or the business engagements, what we've had so far. And we liberate each other for our internal I T requirements and also to drive joint, go to market initiatives across the world. That's making this a truly 3 60 degree partnership. There is a lot of heritage, a mutual trust and respect between both organizations at all levels and the complimentary offerings. You know what you will hear a lot more in the next couple of questions. Uh, we bring to the table together are very unique and very differentiating to the clients which are >>excellent. Dr. Rajesh, walk us through some of those joint offerings that TCS cloud in h e or delivering. >>Yeah, so far. So far. Thanks. I just want to thank the HP team for giving me the opportunity to up to a larger audience. Andi, This new normal. This is the first time I'm doing an interview like this. Thanks for that experience. Actually, as Jules mentioned, this relationship goes a long way. I am talking about the larger PCs were a long relationship, Andi, specifically on the easiest load we started this journey in a very, very practical way. Five years back it was it was started in a very, very small trial and error basis. We started this relationship RPC explode. But at this point in time after So yes, we have taken this into ah, new norm, actually. So I'll give you a couple of examples. One of the examples We have a very major retailer in Germany, which we work so that it was a $1,000,000 deals. Our busiest on GHB. Yes, you wanna unique offering to the customer s AP and a space on that is really growing a lot. And that's the one offering I would like to tell the audience that really has picked up and spent on the relationship in the German region. Right now we are trying to take that up, offering across on other other regions also, so that is one of the key offerings that we are doing it. The other offerings are multiple offerings we are doing. But again, I want to highlight the storage as a service offering. Great. It's everybody in the industry today, Andi, we are experimenting that in the initial stages in Australia we started in Australia a small offering. And now we are expanding it in the US geography in a big way. And this year we are going to make that as a unique offering. And we're going to offer they're all over cloud customers as a storage as a service offering. Also multiple other offering, Lisa. But I just thought that I like this tool which are making our business. We're making a lot of business together with these two offerings >>is the, uh, s AP opportunity that you mentioned is that the Hana as a service that TCS is delivered? >>That's correct. So it's ah, it's a service. But the uniqueness of that particular offering is we jointly created the architecture so that the customer can use that, like a database as a service model. Right? So it was It was not available that time in the industry so easily like what we offered at that point in time to do enough years back. We offer that particular said we spoke a summer and interestingly, that particular offering the customer was using s AP themselves as a service initially, and they migrated their to us actually from Maybe that's a reason they bought HP and TCS. There is like a summer on this API and a platform. So that's the That's the interesting story under, >>if we didn't do that just a little bit further, I wanted the audience to understand the impact that this partnership has H p E and TCS delivering Hana as a service or your customers. What are the benefits there than what the customer, as you said was doing previously? >>Yeah, yeah, I think I just want to highlight the three or four points that make that this offering very unique, and that helps the customer number one is associated with model. So the customer has got the complete flexibility off going up and down like a true cloud model, right? And so it is a really a unique proposition at that point in time, where the customer not a story about using less for some time and then using more sometimes so it's kind of a complete, flexible model that we offered at the time. Number two is, it's a complete customization is possible. It is not like a fixed architecture. The architecture is so flexible so that the customer business needs can be met through the architectural changes. So it's not like normally people think that lotus highly standardized architecture, right? So that has gone out, and we were given a flexible architecture for the customer. That is the number two number three, obviously the cost end of the day. There's a business case which we need to make it work right for the customer. So obviously, with the PCs and HP coming together, we were able to do the costarred, want age with a customer that is the third advantage of that. The last, but not the least, is the quality of service it is it is all about. I always used to tell my partners that selling is easy. Delivering it is what it's important it is, which will make the customer to stick with you, right? The were given and delivery quality experience who our customer s so that I think that makes a very unique proposition from a technology perspective from a pricing. But but from an architecture and also from the delivery perspective. So those are the few few things I just thought that I violated. >>Excellent. So a couple of words that you mentioned popped into my mind as really even more well, have a different meeting as we're in summer 2020 flexibility and unique offering chills back to you from a go to market perspective. How is that relationship with HP? And he says, changing in the Koven era. >>Yeah, it's pretty interesting, and I would like to call it an example off. You know, what we see is is that you themselves during the corporate times, you know, it also came in the in the pets close to 90% of the workforce. We're 100% productive. Uh, and, uh, they have a plan to go 75% of the employees, you know, go being remote by 2025. Right? So that's the journey they're taking on. And another thing that you notice there's a lot of the, you know, During the corporate times, many of the customers were looking for solutions like virtual desktop infrastructure. So they wanted their employees to be productive, bi directional and in the other area of focus was like a TCP, you know, how do I kind of make sure on the applications are available to you? The customers and also do their internal organizations. So we've seen a lot off. I would say engagement with that is I could picture team and also the solution team toe address This requirements off the market joint >>when we look at certain things that now might even be more important with this new normal, if you will, that the fact that most companies are still in phase one of this work, everyone works from home trying to get to a phase to that might see some some maybe by function groups coming back to the office and then getting to this third. Maybe it's the new nirvana of some hybrid workforce, where there's gonna be some that come back permanently, and some that Don't and Tony Unirea chose, I saw was quoted last month as saying he thinks that 50% of the workforce will only 50% will come back. So in this new not only hybrid I T environment in which your customers love it now, this new pending hybrid workforce environment how are you addressing some of the concerns together with respect to the network connectivity security, >>I will just take the cost anything. It's a very, very interesting at least when we all ended up in this pandemic in March. We really very, very nervous, actually, because everyone has to operate remotely on we are. We are dealing with the customer data. It's ah, it's very, very important that we have a secure environment to access the information and at the same time maintain the integrity of the data and also the quality off the plate. Those other two primary objective for us. We don't want to compromise on quality. We don't want to compromise on security from a cloud perspective. So the solution we have put in really, I just give you one example there was on the airline Ah, UK based the airline industry airline company which they need that workforce overnight. They want everybody to go remote because you know you cape on. They just put up condition that nobody can work from the office overnight and then terror ports as toe work from home purchases, implement the solution for them on our clothes overnight and make that 1000 employees store from home the next day morning. All of them started working with full quality of services and also with a full security aspect of it, has been taken care ornate on the solution. We are deployed. Very interesting case study on The important thing we have done is use the technology to the port. Use all kinds of technology to make sure that the employees that work from home we took care of the network connectivity. We took our eye off the security aspects off the data from security aspects. We've implemented all the security functions from really APIs. But people, Children stop perspective. Andi, make the workforce enable that. But now you are talking about millions off millions of workers going to work from home. Right? Because it is one example for one company we have done that now the easiest themselves has got more than 400 1000 employees. And we are talking about millions off our pores, going to work from home on going forward. So that is I'm seeing this as a big opportunity. It's not that everybody has are just this at this point in time, I'm seeing this as an opportunity where on the cloud easiest cloud kind off. The solution is going to help them to achieve this. And this is a great opportunity for not only for PCs, but also for HP because the solution we're putting together with the HP is more on the digital or course how we can enable the people to work from home, not compromising on as I mentioned from a security you're in from millions perspective. So I'm seeing this as an opportunity for both the organization, and it's a long way to go is we need to work on this. It's not. We don't have a magic want to make the millions off workers to work from home, but it is going to have all soon and probably in the next step. Yeah, so we may achieve this, impair people off. The workforce is going to go remotely on this list. So that's that. And my take on this >>is so the impact that HP and TCS Herb being able to make for customers who have had to massively transform their entire workforce overnight, as he said, to work from home to talk about some of the new maybe new solutions or new business opportunities that HPC is partnering with TCS shells, we'll start with you in this new era, >>Yeah, so if you look at it, I just taking it again on extension off of the projects. What he just mentioned about the percentage of employees going remote Lisa across industries today. I would say less than 20% of the employees are actually working remote or they have the ability. But the organizations have the ability to support the employees going, and if you have to take it to 50% so you can look at the kind of opportunity we have both as HP and as PCs. So we bring in a lot of best in breed infrastructure from for enabling the employee workforce to know where it is. I would say capacity off workloads and it's all workload specific. And what business does this or when people Pretty easy as we kind of bundle that creating a reference architecture or a giant architect picture addressing the customers by industry word. So because one what suits for one vertical may not be really suiting well for a different world, right? For example, if you take a banking sector are playing, a workstation solution would look very different from somebody's doing remote work in retail, so we kind of continuously engage with the PCs, and that's where both of us have joint lab as well, where our technologies and pieces technologies come together, working on joint solutions and assisting the market in terms of the opportunity lights. And we offer this as part of A C is our digital workplace offerings. >>Are your conversations Dr Additional go to you or your conversations when you're jointly selling, changing in terms of who your audience is? Is this now a C level conversation? Since these leaders and we've heard leaders of Google and Facebook already last month saying Work from home extended still 2021. Is this now at the C suite level, where you guys are helping them really understand how to completely change and digitize their entire way of doing business? >>Absolutely. I think it's a great question, and it's actually the opportunity goes beyond the work from home solution. As you rightly I want to know that it is. It is all about digitization. It is all about digitizing their whole business process. It is not anymore infrastructure. Our application solution. It is more about really finding that business process be defending. The way the business is going to operate in future is the discussion we are having so a lot of these discussions are happening at a very, very high level and with the business team also directly so earlier, you used to interact with the technology partners off our organization. But now we are interacting directly with the head of business are the C level except of the company. And that is the reason the exact reason is Ah, you. If you want your ports to be productive remotely, you can't just offer them on network on. You can't offer them just a solution to work from home. But you need to really find your whole business process you need. You need to digitize your infrastructure. You need to digitize your application. You need to rethink your whole process off. You're operating on it, so that's what I'm seeing. It's not only an opportunity for our players like a business cloud, but it is the opportunity for a bigger opportunity for PCs. And it should be not only in terms off on infrastructure in our cloud business, it goes beyond that. So that is that is the kind of an opportunity we're seeing, especially in the in the sectors of healthcare you're seeing major reforms are happening in the healthcare industry as we speak, and obviously manufacturing is going to go through a lot of changes. Also from that. And retail obviously has gone through a lot of changes already in terms of online, uh, stuff, but know that also going to go through changes in this new era? Yes, >>I have to ask you shelled, talking about redefining? That's a word that we've seen so many years in a row at tech conferences, right, this technology redefining this business or that industry. And now, of course, we're being redefined by an invisible virus. But how? How is the sales process being redefined? Is it a lot more accelerated because businesses have to put together new plans to continue operations? >>Yeah, again, a great question. Is this how you have? You know, I would say it's divided by industry body. It's not a uniform thing by, as not British was saying, every industry has got its own, its own set of challenges and its own set of opportunities, and some of them are really actually doing well even in times like and some of them have seen, Really. I mean, like, travel our transportation or you know some of those industries are, and even hospitality that's kind of affected big time. So our view of you know, the entire sales engagement of the processes we're spending more time on there. We really need to focus and which can help improve the businesses. Right? So the conversation's ready from How do I take the cost out in terms of how can I make a little more investment to get greater returns from the business? So it's like it's completely, I would say, an interesting pain and engaging compositions and decisions are happening. So we, if you look at us from an automatic perspective, the Internet to the sales team is armed with various virtual tools like we know you zoom views Skype using SMS teens. So all the tools available to make sure that we're able to connect with all our partners and customers on do enable joint business together. >>I just want oh, I add to it, Lisa, 111 point. I want bad, Really interesting change I'm seeing on the sales is normally we respond to it. I asked from a customer that is a sales happens. I want this many days. Do it and then what you can do with a solution that is a normal sales process. What I have seen that has changed completely. Yes, we go and tell the customer, Is this what you need Actually, to make you yourself your business? Better? This is the new offerings I'm having good. And this offering is going to help you to solve the problem what you are having today. So we are engaging a different level off sales conversation today with our customers. We know the problem of the customer because we are working with them for many years and we know exactly what they're going through. And we also know what new offerings we are having in this. So we are engaging the discussion with the customer doing that. This is my new offering. This is going to help you to solve this problem. But that is a different angle of sales we have seen nowadays they spend on it. >>The last question shells to you. We started our interview today talking about the HP TCS relationship. You talked about how it's evolved. Last question. You talked to me about H B's strategy. How does it match TCS Alfa Cloud offering. >>Yeah, so again, a great question, Lisa, if you look at our strategy, is to accelerate the enterprises with it. Centric and cloud enable solutions which are workload up, optimized and delivered everything as a service. And whatever you heard from Dr Rogers through this entire conversation was about how do we give as a service model you gave an example of honor. You gave an example off, you know, going how optimizing workloads for video and getting employees to be able to be productive remotely and all of that kind of extremely resonate well with, you know, what we see is confined to price. Cloud offering is bringing to the table for the customer and the underlying platform. You know, we kind of elaborate extensively and closely with the easiest architecture. Seem to have the HP portfolio off. You know, the compute and storage portfolio integrated as part of their offering, and we go together to market, you know, and addressing and kind of an ask service model. 1,000,000,000. >>Excellent. Well, shells Dr. Rajesh, pleasure talking with you both today about what UCS and H e are doing together and some of the ways that you're really helping businesses move forward in these uncertain times, we appreciate your time. >>Thank you. Thank you for represents. Thanks. Thank >>you. Dr Rajesh. >>My guest. I'm Lisa Martin. You're watching the Cube's coverage of HP Discover 2020. The virtual experience. Thanks for watching. >>Yeah, yeah, yeah.

>>from around the globe. It's the Cube covering HP Discover virtual experience brought to you by HP. >>Welcome to the Cube's coverage of HP Discover 2020. This is the virtual experience. I'm Lisa Martin with the Cube, and I'm joined by a couple of guys who were gonna talk through one of HPC ease. Longest partnerships. We've got shells. No Ryan and the senior director Ecosystem sales for North America at HP and Dr Rajesh Boston, the global head of sales and solutions for the TCS. Wow. Gentlemen, welcome to the Cube. >>Thank you. >>So, first question for you, as I mentioned, HP and TCS have been partners for over 30 years. Talk to our audience about the partnership and how it has evolved to where it is today. >>Yeah. Thank you, Lisa. Firstly, you know, I'm pretty excited to be part of this Cube interview with garages. I know. I know him personally for over five years through various interactions globally and this new role for North America. This is our strategy and global system integrator partner. And this is a longstanding partnership between HP and this years has grown multi falls over the last 30 years. We you know, pretty much enjoyed every single I would say transactions or the business engagements, what we've had so far. And we liberate each other for our internal I T requirements and also to drive joint, go to market initiatives across the world. That's making this a truly a 3 60 degree partnership. There is a lot of heritage, a mutual trust and respect between both organizations at all levels and the complimentary offerings. You know what you will hear a lot more in the next couple of questions we bring to the table together are very unique and very differentiating to the clients, which are >>excellent. Dr. Rajesh walk us through some of those joint offerings that TCS cloud in h e or delivering. >>Yeah, so far so far. Thanks. I just want to thank the HP team for giving me the opportunity to off to a larger audience. Andi, This new normal. This is the first time I'm doing an interview like this. Thanks for that experience. Actually, as James mentioned, this relationship goes a long way. I am talking about the larger PCs were a long relationship. Andi, specifically on the easiest flowed. We started this journey in a very, very practical way. Five years back it was it was started in a very, very small trial and error basis. We started this relationship RPC explode. But at this point in time after So yes, we have taken this into, ah, new norm, actually. So I'll give you a couple of examples. One of the examples We have a very major retailer in Germany, which we work so that it was a multi $1,000,000 deals, our busiest on GHB. He has been a unique offering to the customer s AP, and a space on that is really growing a lot. And that's the one offering I would like to tell the audience that really has picked up and spent on the relationship in the German region. Right now we are trying to take that up, offering across on other other regions also, so that is one of the key offerings that we are doing it. The other offerings are multiple offerings we are doing, but again, I want to highlight the storage as a service offering. Great. It's everybody in the industry today, Andi, we are experimenting that in the initial stages in Australia, we started in Australia a small offering. And now we are expanding it in the US geography in a big way. And this year we are going to make that as a unique offering. And we're going to offer they're all over cloud customers as a storage as a service offering. Also, multiple other offering. Lisa. But I just thought that I like this tool which are making our business. We're making a lot of business together with these two offerings >>is the, uh, s AP opportunity that you mentioned is that the Hana as a service that TCS is delivered? >>That's correct. So it's ah, it's a service. But the uniqueness of that particular offering is be jointly created the architecture so that the customer can use that, like a database as a service model. Right? So it was It was not available that time in the industry so easily like what we offered at that point in time to do enough years back. We offer that particular said we spoke a summer and interestingly, that particular offering the customer was using s AP themselves as a service initially, and they migrated their to us actually from Maybe that's a reason they bought HP and PCs. That is like a summer on this API and a platform. So that's the That's the interesting story under, >>if we didn't do that just a little bit further, I wanted the audience to understand the impact that this partnership has H p E and TCS delivering Hana as a service for your customers. What are the benefits there than what the customer, as you said was doing previously? >>Yeah, yeah, I think I just want to relay the three or four points that make that this offering very unique, and that helps the customer number one is associated with model. So the customer has got the complete flexibility off going up and down like a true cloud model, right? And so it is a really a unique proposition at that point in time, where the customer not a story about using less for some time and then using more sometimes. So it's kind of a complete, flexible model that we offered at the time. Number two is, it's a complete customization is possible. It is not like a fixed architecture. The architecture is so flexible so that the customer business needs can be met through the architectural changes. So it's not like normally people think that lotus highly standardized architecture, right? So that has gone out, and we were given a flexible architecture for the customer. That is the number two number three, obviously the cost end of the day. There's a business case which we need to make it work right for the customer. So obviously, with the PCs and HP coming together, we were able to do the costarred, want age with a customer that is the third advantage of that. The last, but not the least, is the quality of service it is it is all about. I always used to tell my partners that selling is easy. Delivering it is what it's important it is, which will make the customer to stick with you, right? The were given and delivery quality experience who our customer s so that I think that makes a very unique proposition from a technology perspective from a pricing, but from an architecture and also from the delivery perspective. So those are the few few things I just thought that I violated. >>Excellent. So a couple of words that you mentioned popped into my mind as really even more well have a different meeting as we're in summer 2020 flexibility and unique. Offering chills back to you from a go to market perspective. How is that relationship with HP? And he says, changing in the Koven era. >>Yeah, it's pretty interesting, and I would like to call it an example off. You know, what we see is is that you themselves during the corporate times, you know, it also came in the pets close to 90% of the workforce. We're 100% productive. Uh, and, uh, they have a plan to go 75% of the employees, you know, but go being remote by 2025. So that's the journey they're taking on. And another thing that you notice there's a lot of the, you know, During the corporate times, many of the customers were looking for solutions like virtual desktop infrastructure. So they wanted their employees to be productive, bi directional and in the other area of focus was like a TCP, you know, how do I kind of make sure on the applications are available to you, the customers and also do their internal organizations? So we've seen a lot off. I would say engagement with that is I could picture team and also the solution team toe address This requirements off the market jointly >>when we look at certain things that now might even be more important with this new normal, if you will, that the fact that most companies are still in phase one of this work, everyone works from home trying to get to a face to that might see some some maybe by function groups coming back to the office and then getting to this third. Maybe it's the new nirvana of some hybrid workforce, where there's gonna be some that come back permanently, and some that Don't and Tony Unirea chose, I saw was quoted last month as saying, I think that 50% of the workforce will only 50% will come back. So in this new not only hybrid I T environment in which your customers love, but now this new pending hybrid workforce environment, how are you addressing some of the concerns together with respect to the network connectivity security, >>I I'll just take the cost anything. It's a very, very interesting at least when we all ended up in this pandemic in March. We really very, very nervous, actually, because everyone has to operate remotely on we are. We are dealing with the customer data. It's ah, it's very, very important that we have a secure environment to access the information and at the same time maintain the integrity of the data and also the quality off the plate. Those other two primary objective for us. We don't want to compromise on quality. We don't want to compromise on security from a cloud perspective. So the solution we have put in really I just give you one example there was on the airline Ah, UK basically are living in the spirit of the company which they need that workforce overnight. They want everybody to go remote because you know you cape on. They just put up a condition that nobody can work from the office overnight on the entire or ports as toe work from home, PTC is implemented the solution for them on our clothes overnight and make that 1000 employees store from home the next day morning all of them started working with the full quality of services and also with a full security aspect of it has been taken care or made on the solution. We are deployed. Very interesting case study on The important thing we have done is use the technology to the poor. Use all kinds of technology to make sure that the employees that work from home we took care of the network connectivity. We took our eye off the security aspects off the data from security aspects. We've implemented all the security functions from a media perspective. Actually stop perspective, Andi. Make the workforce enable that. But now you are talking about millions off millions of workers going to work from home. Right, Because it is one example for one company we have done that note easiest themselves has got more than 400 1000 employees, and we are talking about millions off work force going to work from home on going forward. So that is, I'm seeing this as a big opportunity. It's not that everybody has are just this. At this point in time, I'm seeing this as an opportunity where on the cloud easiest cloud kind off. The solution is going to help them to achieve this, and this is a great opportunity for not only for PCs but also for HP because the solution we're putting together with the HP is more on the digital or course how we can enable the people to work from home, not compromising on as I mentioned from a security you're in from millions perspective. So I'm seeing this as an opportunity for both the organization, and it's a long way to go is we need to work on this. It's not. We don't have a magic want to make the millions off workers to work from home, but it is going to have all soon and probably in the next step. Yeah, so we may achieve this. Impair people's off. The workforce is going to go remotely on this list. So that's that. And my take on this >>is so the impact that HP and TCS herb being able to make for customers who have had to massively transform their entire workforce overnight, as he said, to work from home to talk about some of the new maybe new solutions or new business opportunities that HPC is partnering with TCS shells, we'll start with you in this new era, >>Yeah, so if you look at it, I just taking it again on extension, offered up by just what you just mentioned about the percentage of employees going Lisa across industries today. I would say less than 20% of the employees are actually working remote or they have the ability. But the organizations have the ability to support the employees going, and if you have to take it to 50% so you can look at the kind of opportunity we have both as HP and as PCs. So we bring in a lot of best in breed infrastructure from for enabling the employee workforce to know where it is. I would say capacity off workloads and it's all workload specific. And what business does is over when people pretty easy as we kind of bundle that creating a reference architecture or a giant architect architecture addressing the customers by industry body. So because one what suits for one vertical may not be really suiting well for a different world, right? For example, if you take a banking sector, our traded workstation solution would look very different from somebody's doing remote in a retail. So we kind of continuously engage with the PCs, and that's where both of us have joint lab as well, where our technologies and pieces technologies come together, working on joint solutions and assisting the market in terms of the opportunity lights. And we offer this as part of A C is our digital workplace offerings. >>Are your conversations Dr Additional go to you or your conversations when you're jointly selling, changing in terms of who your audience is? Is this now a C level conversation? Since these leaders and we've heard leaders of Google and Facebook already last month saying Work from home extended still 2021. Is this now at the C suite level, where you guys are helping them really understand how to completely change and digitize their entire way of doing business? >>Absolutely. I think it's a great question, and it's actually the opportunity goes beyond the work from home solution. As you rightly I want to know that it is. It is all about digitization. It is all about digitizing their whole business process. It is not anymore infrastructure. Our application solution. It is more about really finding that business process be defending. The way the business is going to operate in future is the discussion we are having so a lot of these discussions are happening at a very, very high level on with the business team. Also directly, so earlier you used to interact with the technology partners off our organization. But now we are interacting directly with the head of business are the C level except of the company. And that is the reason the exact reason is Ah, you. If you want your ports to be productive remotely, you can't just offer them on network on. You can't offer them just a solution to work from home, But you need to really find your whole business process you need. You need to digitize your infrastructure. You need to digitize your application. You need to rethink your whole process off. You're operating on it, so that's what I'm seeing. It's not only an opportunity for our players like PCs cloud, but it is the opportunity for a bigger opportunity for PCs and be not only in terms off on infrastructure in our cloud business, it goes beyond that. So that is that is the kind of an opportunity we're seeing, especially in the in the sectors of healthcare you're seeing major reforms are happening in the healthcare industry as we speak on, obviously, manufacturing is going to go through a lot of changes. Also from that. And retail obviously has gone through a lot of changes already in terms of online, uh, stuff, but know that also going to goto changes in this new era? Yes, >>I have to ask you shelled talking about redefining? That's a word that we've seen so many years in a row at tech conferences, right, this technology redefining this business or that industry. And now, of course, we're being redefined by an invisible virus. But how is how is the sales process being redefined? Is it a lot more accelerated because businesses have to put together new plans to continue operations? >>Yeah, again, a great question. Is this how you have? You know, I would say it's divided by industry body. It's not a uniform thing. By, as the British was saying, every industry has got its own, its own set of challenges and its own set of opportunities, and some of them are really actually doing well even in times like and some of them have seen, Really. I mean, like, travel our transportation or, you know, some of those industries are and even hospitality that's kind of affected big time. So our view of you know, the entire sales engagement of the processes we're spending more time on there. We really need to focus and which can help improve the businesses. Right? So the conversation's ready from How do I take the cost out in terms of how can I make a little more investment to get greater returns from the business? So it's like it's a completely I would say, an interesting pain and engaging compositions and decisions are happening. So we, if you look at us from an automatic perspective, the sales team is armed with various virtual tools, like We know you zoom views Skype using SMS teens. So all the tools available to make sure that we're able to connect with all our partners and customers on do enable joint business together. >>I just want oh, I add to it, Lisa, 111 point. I want to ride Really interesting change I'm seeing on the sales is normally we respond to ask from a customer that is a sales happens. I want this many days do it and then what you can do with a solution That is the normal sales process. What I have seen that has changed completely. Yes, we go and tell the customer, Is this what you need Actually, to make you yourself your business? Better? This is the new offerings I'm having good. And this offering is going to help you to solve the problem what you are having today. So we are engaging a different level off sales conversation today with our customers. We know the problem of the customer because we are working with them for many years and we know exactly what they're going through. And we also know what new offerings we are having in this. So we are engaging the discussion with the customer doing that. This is my new offering. This is going to help you to solve this problem. But that is a different angle of sales we have seen nowadays in this. A friend of it, >>the last question shells to you. We started our interview today talking about the HP TCS relationship. You talked about how it's evolved. Last question. You talked to me about H B's strategy. How does it match TCS Alfa Cloud offering? >>Yeah, so again, a great question, Lisa, if you look at our strategy is to accelerate the enterprises with it. Centric and cloud enable solutions which are workload optimized and delivered everything as a service. And whatever you heard from Dr Rogers through this entire conversation was about how do we give as a service model you gave an example of Hana? You give an example off, you know, going optimizing workloads for VD I and getting employees to be able to be productive remotely and all of that kind of extremely resonate well with you know, what pieces are defined to. Price cloud offering is bringing to the table for the customer and the underlying platform. You know, we can have yeah, extensively and closely with the easiest architecture being tohave the HP portfolio off. You know, the compute and storage portfolio integrated as part of their offering, and we go together to market, you know, addressing and kind of an ask service model. 1,000,000,000. >>Excellent. Well, shells Dr Rajesh, pleasure talking with you both today about what UCS and H e are doing together in some of the ways that you're really helping businesses move forward in these uncertain times, we appreciate your time. >>Thank you. Thank you. For instance. Thanks. >>Thank you. Dr Rajesh. >>My guest. I'm Lisa Martin. You're watching the Cube's coverage of HP Discover 2020. The virtual experience. Thanks for watching. >>Yeah, Yeah, yeah, yeah, yeah.

>> Announcer: Live from Boston, Massachusetts, it's theCUBE. Covering IFS World Conference 2019. Brought to you by IFS. >> Welcome back to Boston everybody, you're watching theCUBE, the leader in live tech coverage. My name is Dave Vellante, I'm here with my co-host Paul Gillin. This is IFS World Conference 2019, theCUBE's second year covering this conference. Michael Ouissi is here. He's the Chief Customer Officer at IFS. And Raul Sahas. Industry Partner, Enterprise Application Services at TCS, a platinum partner at IFS World. Gents, welcome to theCUBE. >> Thank you. >> Thank you for having us. >> You're very welcome. So last night I poked around the customer event and I was impressed with the number of partners here. I think the number is 400, is the public number. What is it about the ecosystem that's attracted to IFS? >> Well, first of all, I think the ecosystem has now understood that we have renewed our commitment to the ecosystem. That is something a shift in mindset in IFS that is demanded by our customers, that our customers actually ask of us especially while we're moving into also more global corporations, and win more business there. They appreciate the choice of either IFS or our partners, or a combination of our partners and IFS actually helping them deliver the value that they expect from an ERP solution. >> So Rahul, from your perspective, so TCS you're obviously platinum partner so you're making a big investment. Why, what's happening in the market place? Where's the momentum with the tailwind? >> If you look at TCS, TCS is obviously helping customers to become business 4.0 organization, which is all about harnessing the abundance of possibilities around digital technologies and getting more intelligent, better, lean, harmonized, standardized. And so that's where we believe we are partnering with, and we are trying to leverage the ecosystem and one of the ecosystem obviously partners are IFS, which is a strategy partnership for us. And we believe that the investments that IFS has made and some of the unique last-mile solutions are going to help us to deliver those different shaded offerings to the customer, and create newer partnerships with them. >> Michael your role is a net new role at IFS, did you get to write your own job description? I guess, what does a Chief Customer Officer do? >> Well, first of all, well, in a sense yes. We actually did specify exactly what that role is, and we did discuss what the best is for the journey we want to get on, when Darren asked me to take on the role. And what a Chief Customer Officer does, and there's a specific reason why we're doing it that way, a Chief Customer Officer really is heading up, and that's what I'm doing, is I'm heading up all customer-facing functions within IFS. So from sales, to pre-sales, to support, to services. So it's all the customer-facing functions, coming from how do we engage with a customer, pre-sales, and after sales. And the reason why we did it that way is we wanted to have complete ownership and accountability for the transformation that we underwent and that we wanted to go through because we really needed to make sure that all parts of the business were aligning around this transformation, and pulling in the same direction. And that's why this role got created newly. >> So what's the nature of the partnership, what the history of the partnership? How did it start, and where do you guys want to take it? >> Well I think we have a obviously longstanding partnership with IFS. And I think both of the organizations have a deep mutual respect. And I think that one thing that we are trying to see the centricity around our partnership is all about the customer. We keep the customer and we want to ensure that we help our customers. We're customer-first organizations. And obviously the investments that IFS made, especially in the field services area, ERP area. I guess those are the areas which is helping, because ERP, if you see, one of the strategic lever for an organization to elevate their digital agenda, and get the right infrastructure in place, the right partner in place, to ensure that they create a differentiation and create exponential value for the customer. And that's exactly where IFS and TCS are looking at the market, and ensuring that we are helping our customer create exponential value for themselves in the market. >> Michael: Yeah and I think that maybe adding to that, we share the same belief as well that actually the time of the monolithic ERP, one solution for a huge enterprise- >> Who are you talking about? (Laughter) >> They are gone, those days are gone. I think it's about blended solutions where the ERP is much more agile, it has to be much more open and allow for much more agile deployments and much more agile development around the core ERP. So that actually customers can digitally transform, because it's all about speed. And TCS sees it the same way so we've got the same view. >> But the cloud mindset has changed that right Paul? >> Absolutely. And Rahul I'm interested the companies like Tata historically have done a lot of custom development work for customers that we have been hearing from Darren on down today is no customization. What value do you add to a customer bringing in an IFS solution? >> See there are two things here, very simple. One is basically customers are moving from best in class to the sub-breed, that's quite evident. And secondly, while IFS brings the software expertise, we bring the industry expertise. We bring the domain expertise. We bring the SI, system integration expertise. And that's where, it's a very strategic combination. Strategic combination is helping the customer to get the right software, the right domain expertise, the right industry expertise. And together they're helping them to address their business requirements, business need, and last mile critical mile needs that they need to differentiate themselves in the marketplace. And, as a result, create exponential value, and also, a great customer experience for the customers. >> Paul: So, how does that engage and differ from a more traditional one where you would come in and you would build custom screens and custom processes? You're not doing that. Now, what does that relationship look like? >> Yeah so I think if you see the scratch approach, obviously it has really transformed over the course of time. Customers are wanting off the shelf, out of the box products. Best of the beat products to help them differentiate their business function, create exponential value for the customer for that business function as a matter of say, service. If I look at fin services as an example, and you talk about telcos, you talk about utilities. Where last mile delivery, last mile solution for that customer is very very important to create the positive customer experience. And the investments that IFS have made in there makes them a premium choice. And that's where I believe that developing something with scratch means you know you're boarding the entire ocean again. And whereas we have got softwares like, IFS build softwares which have invested their years of expertise, the years of, I would say, competency in building that. Getting the best of the breed solution, get the best KPIs into there in this solution, gives the customer a choice. A ready choice to take, to expedite their time to reality, time to value, and time to production reality. >> So, a few times now, Raoul, you've mentioned last mile solutions. I like that term, I think it has meaning. Especially deep in specific industries. And I think the intent is so that you don't have to do customizations. And I asked Aaron about tailoring, which he said, I wouldn't use that word. That wasn't my word, by the way, that was Christian's word. He used that in his keynote. So I'm trying to understand here. I think what Christian meant is look, we got this API platform to allow people to bring in whatever solutions they want, if it's a RPA solution, or a blockchain solution, or some AI module, they can bring that in and tailor it for their needs, as opposed to customizing the software. Is that correct? >> I think when you listen to Darren, what he's talking about is customizing the core, which very often has happened in the past, where customizations have gone into the core, have been mandated to be on the core platform, which then actually has customers being stuck at some stage on the platform upgrades becoming paid for. So with Christian's talk track around the APIs, API enabling the whole solution so that the core actually remains untouched. There will always be customizations, because customers need to differentiate. But they will be outside the core. There will be a level that you can upgrade the core solutions, you will have those maintained either application services, which will be custom out of the box solutions, best in breed, that actually tap into what we're doing. Or actually you'll have bespoke solutions that you will write yourself, and that is then a choice a customer can make, but without actually having the pain of not being able to upgrade the very stable, very performant transactional backbone. >> So the API announcements give you guys a real opportunity to do integrations, right? And it's been harder to do integrations. But that now, to your previous question, opens up I would think a whole new tam for you all. Can you comment? >> Oh absolutely. As I said, bringing exponential value means integrating and delivering a frictionless business. And that's where it'll fit in, rightly fit in, and obviously that would result in creating exponential value for the customer. Not only they can differentiate themselves from the market but also get their product faster to the market, and ensure that also focus on custom centers as we are. >> So the core can be, it should be, Evergreen. We want people to get the new version as soon as possible. Bug fixes, security updates, et cetera. >> New functionality. >> New functionality, avoid custom mods, but rely on service providers and partners to do further integrations that make sense. >> Rahul, I want to ask you the same question we just asked Melissa Di Donato about digital transformation. I'm sure your company does a lot of that kind of consulting work. What are the mistakes that companies make that we hear that these transformation products, most of them fail. What are the biggest mistakes that companies make? >> Let me put it this way. I think there are three elements to it. I think digital transformation, see I think creating the agenda for the digital transformation, what you're expecting out of it is very very important. Creating a charter, what you want to expect, what is the output of it. Where do you want to take it. What does a futuristic organization on a digital platform means? It's very very important. I think if you look at TCS, our vision has been helping the customer get into a business 4.0 enterprise. I think we have made the agenda very very very clear. Now how we can mass personalize the experience for the customer, how you can leverage the ecosystem, how you can basically help the customer embrace the risk, and obviously harness the abundance. I believe these are the pillars of any transformation, or digital transformation, that customers are taking. I believe if we can stick to these agendas, I think getting to the production reality, seeing the success has become more evident. If you're going to go to the nitty gritty, I think there are many things, looking at the processes, making sure that they are harmonized, standardized and rationalized, getting the right KPIs in the business. So I think these are things that is very very important as a precursor to our digital transformation. Once we do that, we know that roads ahead will be much smoother than what it looks like. >> Is it more important to do a transformation with the customer at the center, with operational efficiency at the center, or can it be either? >> The customer centricity is very very key to all our organization at this point of time, because if you look at any organization at this point of time, they're looking at the customer experience as the top most agenda. Keeping the customer experience on the agenda, when you're trying to keep that agenda, it means that you are trying to bring up a customer first organization. So customer first organization, it just doesn't mean that you have a very intelligent front office, but also have a very intelligent back office. And gluing this two together, very intelligent mid office. So I guess customer centricity has to be on the top of the agenda, and then you have to ensure that your processes are streamlined, harmonized, standardized, lean, to meet that objective. >> Makes sense. >> So I think, for customer centricity, so I feel as though, but part of that's cultural, you know? And it's true, you said this earlier this morning. Some companies are customer centrics, some are product centric, some are competitive. And you can kind of tell the difference, especially when you're a customer. But I think true customer centricity mandates data access as central to the philosophy, the core. And I think the role that ERP provider or vendor provides is you have a data pipeline that gives access to an organization such that a digital transformation allows them to put data at their core, and then build whatever processes around it. I think that's a real challenge for incumbents especially where data's all over the place, in different stove pipes and silos. But your thoughts on the role of data in terms of digital transformation, and IFS's role in that regard? >> Okay. >> A long-winded question, but I haven't heard enough about data I guess. >> Okay, (laughs) I'll try it, sweet and short. I think data is absolutely key to anything we do. Once you have and when you go into a digital transformation, what you need to start with in my humble view is you need to start with what business outcome do you want to achieve? Most of the time it's customer centricity, it's something centered around the customer which you want to achieve. That will define both the digital transformation agenda, the KPI's you're measuring to, but also the flow of data and processes. So you will need to build your digital transformation agenda around the targets you have, and then define where does data need to reside, which data do I need to fulfill on that outcome? And I think that consistency going through that whole chain is actually something that very often isn't at the moment taken into account, but it's very often isolated efforts to do something fast without actually looking at the implications of what kind of transactional engine do I need, what kind of data exits do I need, and how do I get through the process to the KPI that I want to influence? >> Okay, and let me peel the onion on that, and I'd love for your thoughts. To me when you talk to a C-suite executive, what that business outcome ultimately comes down to is I want to increase revenue, so I want to cut my cost. Now of course if you're in a different hospital, you want to save lives. But generally in a commercial business, increase revenue, cut cost. Now how I get there, I might want to have a better customer service organization to get cohort sales or follow on sales. I mean the strategy is different. But it comes back to data and how data affects the monetization of my organization, whether it's increasing revenue or cutting cost. Do you buy that premise, or am I just simplifying it too much? >> No, completely agreed. I think in a business world it's always either top line or bottom line, but the challenges are obviously very different from company to company and from industry to industry. So if you're looking at manufacturing companies, trying to actually be less commoditized and getting into a situation where they stabilize revenue streams, increase margins, servitization is the name of the game. Very different value proposition to, for example in the finance industry, in banking and insurance. So there are very different models here where there it's about ease of use and speed of actually interacting and transacting as a customer with the company. So very different value propositions, very different data streams you need to tap into. And things you need to know about your customer, and know about the service you're providing. So completely agree with it is always about revenue and cost, that's what businesses are in for. But eventually, data is at the core, but how to get that data, which data you need, that is then specific to each. >> And bringing it back to IFS, your ability to go that last mile as you've been saying Rahul allows companies to think, construction and engineering, supply chain, contractors, just more efficiently managing their ecosystem, their resources to either cut costs or do more business and scale. >> Exactly. And that's really where the whole idea of API, enabling the whole suite came from, enabling the reuse of services, the reuse of data within those services, exposing it transparently, making it available for customers to then use in their digital transformation effort. Whatever they need. We can't predict and we can't actually preempt what a customer will need, we'll just need to make it all available, and then with partners like TCS, make sure we actually go on to the right journey with a customer to digitally transform and use the right data streams. We can make it easy and accessible. >> And that's the different between a platform and a product. To the extent that you can deliver an API-enabled system, it becomes a platform that you can evolve versus a product that you install and manage. Final thoughts, Rahul? >> I think what we discussed obviously, I fully agree on that. And as I mentioned that our take is to ensure that we have the customer built future systems enterprises, and we believe our partnership with IFS is a very key and strategic partnership for us to achieve the same, and we have some early success, and we want to ensure that we scale that, we ensure we go to the market together, and create a differentiation for our customers. >> Michael, your thoughts. Where do you want to see this ecosystem go? >> Where do I want to see it go? Well I want to see it thrive. I want partners to be successful with their customers on IFS implementations. That's what our ambition is. We need to provide world class technology, a world class platform, as you said, that actually then can be used to help the digital transformation that all our customers will have to go through in one or the other way. >> Success is outcome driven. Good outcomes mean people come back, more business? >> Absolutely, absolutely. >> Exactly. >> That's core to our DNA, I'm sure core to DNA to IFS as well. Repeat customers. >> Congratulations on the partnerships, and good luck going forward. >> Thank you very much. >> Appreciate you coming on theCUBE, you're welcome. >> Thank you very much. >> Thank you. >> All right thank you for watching everybody, we'll be right back with our next guest, Paul Gillan and Dave Vellante. You're watching theCUBE. (electronic jingle)

(corporate electronic xylophone jingle intro) >> Good afternoon and welcome back to our very last segment of Tuesday's live broadcast here on theCUBE from AWS re:Invent in fabulous Las Vegas, Nevada. My name is Savannah Peterson and I am joined here by the brilliant Paul Gillin. Paul, end of our first day. You holding up, are you still feeling overwhelmed with fire hose... >> Savannah, yet my feet are killing me. (savannah laughs) >> Yeah, we've done so much walking in these chairs. >> 14,000 steps already today. It's not even dinner time. >> Hey, well, at least you've earned your dinner, Paul. I love that. I love that. I'm very excited about our next guests. We have Krishna and Sowmya joining us from Tata Consultancy Services. Now, I was impressed when I was doing my background research on you all. The Tata Group has locations in 150 different spots, 46 different countries. You have over 600,000 employees on the team. We are talking about absolutely massive scale here but, today we're going to be focused specifically on the Tata Consultancy Services. Sowmya, can you tell me what you all do? What is that team specifically in charge of? >> Yeah, TCS, first of all, thank you very much for inviting us. >> Savannah: Our pleasure. >> Maybe the last session but, we'll make it very lively. >> Savannah: It's going to be the best session. That's the best part of the day. >> Yes, that's the attitude. From a company standpoint, we are a 50 plus year old company. Part of the Tata group. We focus on IT services. We are categorized as industry verticals and we have horizontal services where AWS is one of the horizontal services that we have. And, when I talk about TCS, we focus a lot more on growth and transformation of our customers. That is one of the key objectives of the current company's growth, I would say. So, that is TCS in a nutshell. >> Extraordinarily important topic to be focused on right now. Growth, transformation, pretty much the core topics of the show. I know you're on the hospitality and transportation side of the business, which is very exciting. And, we're going to dig into that a little bit more. Krishna, you're overseeing the world. Tell us a little bit more about your role within the whole ecosystem. >> Yeah, thank you for the opportunity. Great meeting all of you. It's been awesome experience here. re:Invent is coming back, catching up, right? 50,000 people compared to 25,000 last year. So, great to see and meet all of you. Coming to my role, I am responsible for AWS Business Unit within TCS. That means I am responsible for anything that happens on cloud, on AWS. It's a Full Stack unit. I have the global responsibility. That's whether it's a applications, data, infrastructure, transformation that happens, as well as OT at the edge. So, that's my responsibility. >> Savannah: Well, I love talking about the edge. One of my favorite. >> Transformation is a theme of what you do. We heard that the pandemic accelerated digital transformation initiatives at many companies. How did you see the pandemic affecting your business, affecting the customers you were working with? >> Pandemic definitely kind of accelerated a lot of cloud adoption, right? A lot of companies initially focused on resiliency, coming back to handling the pandemic, the situation. But, it also drove a lot of innovation in the business models. They had to think on their feet, re-look at their business models, change the channels and that continued. Pandemic is thankfully gone by but, the transformation actually continued. The way that we actually see on cloud, especially transformation, it has evolved. What we call as Cloud 2.0. Now, cloud is actually more focused on future-proofing the businesses. And, the initial days it was more about future-proofing the technology and technology architecture. But, it has evolved to future-proofing businesses. That means implementing new business models, bringing in agility, measuring the business value. And, that's where we see a significant traction. >> So, it's not about technology then. It's not about infrastructure. >> It is about technology but, really delivering business value. It's about, how can I improve the customer experience? >> Well, can you give us a couple of examples of companies you work with that embody this idea? >> I can imagine in the travel and hospitality zone. Probably few communities more sensitive than when someone's having a disruption or frustration within that process. And, perhaps few time periods less chaotic than the last few years. Tell us about your experience and what you've seen. >> Absolutely. To answer your question, first of all, coming out of pandemic, right? Many customers in the travel and hospitality industry where legacy, did not modernize for the last decade or so because, there have been many ups and downs in the industry. So, during pandemic, post-pandemic, one of the the way they wanted to rebound was, can we do the transformation? First of all, cloud as a technology adoption, but, beyond that, how do customers derive value, business value? That is one of the key aspects of the old transformation. And, if you take, I can give a couple of examples. Avis Car Rental, they had monolith mainframe applications and, that was there for almost couple of decades, right? But, over a period of time, they were not able to have the availability of those applications. There were many outages. As a result, businesses could not do the bookings. Like OTAs, customers could not do the bookings, the application was not available most of the time. And, it's all legacy, right? So, that is where we all came in, TCS. How do we first of all, simplify the complexity of the landscape? That is one. Then, second is, modernize the legacy application. That's the second thing. Third is, how do you scale it? Because, everyone wants to go faster, right? How do you scale it? That is where we partnered with AWS as well, to bring in some specific solutions. One example for Avis', their Rent Shop. Because, of the lack of availability, because, it's monolith application and legacy application. It was not available. So, as a result, we partnered and we brought in our contextual knowledge of the car rental industry to kind of transform, move it to cloud. And, today, as a result of it, Avis was able to save millions of dollars from a MIB standpoint. Second, in terms of availability, that was 99.9% availability. As a result, they had a pick in their business revenue as well. So, this is one of the ways that its helped. The second example I want to quote is, United Airlines. Here again, we've been present for a long time. We have a deep industry knowledge of the airline industry. So, we brought in our airline contextual knowledge and the United landscape to bring in a TCS's solution that we developed. It's called the Aviana. It's an intelligent operations solution for the airline industry, which we have developed. It's on AWS as well, that is being implemented in United. As a result, the ground staff, they have to take decisions on the moment when there is a irregular operation. That could be flight delays, as a result, customers connections will be lost. >> Savannah: Baggage. >> Baggage, right? Baggage delays. >> So many variables. The complexity... >> exactly >> in this matrix is wild. >> So, leveraging the Aviana solution, the ground staff were able to take decisions based on exceptions. They were able to take decisions quickly so that, they improved the customer experience. I think that was one of the key successes for United in the recent times. So, those two are the examples that I would call where customers have the right business value. So, cloud was not just for technology. They all are deriving a lot of business value as well. I would say. >> How important do you think it is for companies facing these unique challenges and scaling to work with partners like TCS? And, I'm sure you would say very important, but, tell me a little bit more why it's so important and those core benefits that they're going to get. Krishna, let's start off with you. Yeah, let me take again the AWS cloud transformation, right? TCS has formed AWS Business Unit two years back. So, we are a covid baby in a way. We have been working with the AWS for more than a decade but, we formed a dedicated Full-Stack Unit to drive cloud transformation on AWS. In these last two years, we've grown three X and customers we have added 400 new customers we have added. >> Nicely done. Just want to see you there. That's huge. Especially during these times. Congratulations. >> So, it's basically about the scale that we bring in. What we have done as a differentiation is, if you look at the entire cloud journey, right from taking a decision which cloud is, right, all the way to the cloud migration modernization and running operations. So, we have built complete platform. AML based platforms, where we have taken our delivery wisdom and codified it onto these platforms. So, we support around thousand plus customers on AWS in varying capacity. All of that knowledge is codified and, that is what we bring to the table, to the customers. And, so, customers obviously appreciate that value that best practices that are coming. And, coupled with that, the industry knowledge that we have on banking, life sciences, healthcare, automotive. So, it's partly the IT, it is the industry transformation as well. Because, we are working on connected cars, for example, in automotive. We are working on accelerated drug development platforms. We're working on complete banks as a platform that we have. TCS has built on AWS. So, 400 customers are there. It's the complete banking and insurance platform. So, this is the combination of the technical expertize that is digitized using platforms, as well as the industry knowledge, is the reason why customers work with us on the cloud transformation. >> So, we're seeing you talk about the vertical industry knowledge. AWS also has its own vertical industry plays. How do you, I guess, coordinate with them or, do you compete with them or, do you stay out of each other's way? >> No, we actually collaborate aggressively. >> Savannah: I like that (laughs) >> Right, so, it's not.. >> Savannah: With vigor. >> With vigor. TCS supports approximately 14 verticals. With AWS, we went with the focused industry play. We said we look at financial services, travel, transportation, hospitality, healthcare, life sciences and automotive, to start with. And, we have Go Big plans with AWS. very focused. The collaboration is actually at the industry solutions because, AWS is a great platform, ever evolving, keeps you on on your toes to really adapt it. But, that is always going on, the collaboration. But, the industry, I'm actually glad AWS last year took a pivot on focusing on industries. Now, we talk the same language when we go in front of a board or a CEO or COO. Present it. We are talking about the future of the industry not just the future of the technology. So, it's a win-win. >> You are also developing products on top of AWS that are not industry verticals, that build on the platform. What kinds of products are those? >> For cloud transformation, for example, consulting. We have a product called Cloud Counsell. We have a decision engine on the data side. We have something called Cloud Foundation, Mason. CloudMason. It's just the foundation, right? And, entire migration and modernization factory. And, the last one on cloud operations is actually Cloud Exponence. So, these are time tested. You have Fortune 500 customers using this regularly actively leveraging that. And, these are all AWS in a well architecture framework certified. So, they work well and they're designed to work on cloud, not only in the native environment, but, also legacy environment. Because, enterprises is not just only native, cloud-native. There is a lot of legacy. Sowmya spoke about the mainframe model... >> So much legacy, we were talking about it. >> So, you have to have a combination of solutions. So, the platforms that we're building, the products we're building, work in both the environments. >> Yeah, and that agility and ability to help customers navigate that prioritization. I mean, there's so many options. We talk about how many new companies there are every year. New solutions. Our adoption of technology is accelerating. As, McKinsey said, we went through 10 years of technological evolution and workplace evolution over the first six months of the pandemic. So, really everything's moving at unprecedented velocity unlike ever before. We have a new game here on theCUBE specifically for this show. And, we are challenging our guests, prompting our guests, to give us a 30 second sizzly sound bite with your hot take on the most important themes of this year's show. Think of it as a thought leadership moment. Opportunity to plug if you really want it. Krishna, you've just given me the nod. I'm going to start with you first and then we'll then we'll pass it along, yeah >> Sure. I think on thought leadership, the way that on cloud, business value is the focus, not the technology. Technology is important, but business value is the focus. And, the way that I see it evolving is with quantum computing coming out more and more, becoming relevant, and Edge is actually becoming quite active as well. All this while on cloud, we focused on business value at the centralized place at the corporate. But, I think the real value of cloud is when you deliver the results, business results, where the customers consume it, that is at the edge. I think that's basically the combination of centralized and the edge is where the real value of cloud is, right. And, I also loud, I know you said 30 seconds but, give me 30 more seconds. >> I like your answer right now. So, I'm going to give you a little more time. Yeah, thank you. >> You've earned more time. (laughs) >> So, I like the way Adam said in the keynote, if you look at it broadly, I categorizes two things. There are a lot of offerings that are becoming comprehensive, like AWS Connect, bringing in workforce management into it, making it a complete end to end product. Similarly, Security Lake, all bringing in the entire security and compliance under one, similarly data. So, there are lot of things that he announced where it is an end to end comprehensiveness of the thing. But, what I love about is, what Amazon is known for, supply chain. So, they rolled out AWS Supply Chain offering. Walk Out technology. So, the Amazon proposition is actually being brought to AWS as a core proposition. I think that's very futuristic and I think we can see more and more customers, enterprise customers, adopting AWS more to drive transformation >> Badly needed right now. Supply chain resiliency. >> Supply chain really having its moment the last two years. File under two words. No one knew, many of us did who worked in it before this. And, here we are, soon as we lost our toilet paper, everyone's freaked out. I love that you talked about business value and also that the end customer is on the edge and, everyone kind of forgets we are essentially the edge device. This is the edge device, it's all around us. And, all the technology that we're all using that you're even talking about is built right inside here from my airlines app to my car rentals to all of it. All right Sowmya, give us your 30 second hot take, roughly. >> Taking the cue from Krishna, right? Today, things are available on AWS Marketplace. So, tomorrow, somebody wants to start an airline, they just have to come and plug and play the apps that are available in the marketplace. Especially your supply chain. The Amazon is known for that. And, a small and medium business they want to start something, right, a .com. It's very easy. So, that's something that we are all looking for. The future is going to be very, very bright and great for the businesses, is what I would say because, most of it could be plug and play with all the solutions. >> Paul: It's already been built. >> On the cloud, so, we are looking forward to it. The second thing I would talk about is, we have to take it to scale. How more and more people can leverage AWS, right? The talent is very important and, that is where partners like us focus on re-scaling our talent. We have 600,000 people, right? We are not just... >> 600,000 people! That's basically as many people live in the San Francisco Bay area for contexts for our listeners. It's how many people work for Walmart? >> It's 1.2 million in Walmart? >> Is it really? >> It is, yes, yes. That's work for Walmart, sidebar. >> So from that standpoint, as the company, we are focusing on re-skilling, up-skilling our talent in order to work AWS cloud and so on, so, that they can go and support our customers. That is something that is very important and that's going to be the future as well. Bring it to scale, go faster. >> I love that you just touched on the fact that you essentially have to practice what you preach because, you've got to think about those 600,000 people in a 100 locations across 40 plus different countries. I love it. Sowmya, I'm going to close on that note. The future is bright, just like your fabulous blazer. >> Thank you so much. Krishna, Sowmya, thank you so much for being here with us. We can't wait to see what happens next, who you help next, and how Tata continues to transform. Thank all of you for tuning in today. A full jam packed day of coverage live here from Las Vegas, Nevada. We are at AWS re:Invent with Paul Gillin. I'm Savannah Peterson. We're theCUBE, the leader in High-Tech Coverage. (corporate electronic xylophone jingle outro)

(upbeat music) >> The cloud is evolving. You know, it's no longer a set of remote services somewhere off in the cloud, in the distance. It's expanding. It's moving to on-prem. On-prem workloads are connecting to the cloud. They're spanning clouds in a way that hides the plumbing and simplifies deployment, management, security, and governance. So hybrid multicloud is the next big thing in infrastructure, and at the recent Nutanix .NEXT conference, we got a major dose of that theme, and with me to talk about what we heard at that event, what we learned, why it matters, and what it means to customers are Monica Kumar, who's the senior vice president of marketing and cloud go-to-market at Nutanix, and Tarkan Maner, who's the chief commercial officer at Nutanix. Guys, great to see you again. Welcome to the theCUBE. >> Great to be back here. >> Great to see you, Dave. >> Okay, so you just completed another .NEXT. As an analyst, I like to evaluate the messaging at an event like this, drill into the technical details to try to understand if you're actually investing in the things that you're promoting in your keynotes, and then talk to customers to see how real it is. So with that as a warning, you guys are all in on hybrid multicloud, and I have my takeaways that I'd be happy to share, but, Tarkan, what were your impressions, coming out of the event? >> Look, you had a great entry. Our goal, as Monica is going to outline, too, cloud is not a destination. It's an operating model. Our customers are basically using cloud as a business model, as an operating model. It's not just a bunch of techno mumbo-jumbo, as, kind of, you outlined. We want to make sure we make cloud invisible to the customer so they can focus on what they need to focus on as a business. So as part of that, we want to make sure the workloads, the apps, they can run anywhere the way the customer wants. So in that context, you know, our entire story was bringing customer workloads, use-cases, partner ecosystem with ISVs and cloud providers and service providers and ISPs we're working with like Citrix on end user computing, like Red Hat on cloud native, and also bringing the right products, both in terms of infrastructure capability and management capability for both operators and application developers. So bringing all these pieces together and make it simple for the customer to use the cloud as an operating model. That was the biggest goal here. >> Great, thank you. Monica, anything you'd add in terms of your takeaways? >> Well, I think Tarkan said it right. We are here to make cloud complexity invisible. This was our big event to get thousands of our customers, partners, our supporters together and unveil our product portfolio, which is much more simplified, now. It's a cloud platform. And really have a chance to show them how we are building an ecosystem around it, and really bringing to life the whole notion of hybrid multicloud computing. >> So, Monica, could you just, for our audience, just summarize the big news that came out of .NEXT? >> Yeah, we actually made four different announcements, and most of them were focused around, obviously, our product portfolio. So the first one was around enhancements to our cloud platform to help customers build modern, software-defined data centers to speed their hybrid multicloud deployments while supporting their business-critical applications, and that was really about the next version of our flagship, AOS six, availability. We announced the general availability of that, and key features really included things like built-in virtual networking, disaster recovery enhancements, security enhancements that otherwise would need a lot of specialized hardware, software, and skills are now built into our platform. And, most importantly, all of this functionality being managed through a single interface, right? Which significantly decreases the operational overhead. So that was one announcement. The second announcement was focused around data services and really making it easy for customers to simplify data management, also optimize big data and database workloads. We announced capability that now improves performances of database workloads by 2x, big data workloads by 3x, so lots of great stuff there. We also announced a new service called Nutanix Data Lens, which is a new unstructured data governance service. So, again, I don't want to go into a lot of details here. Maybe we can do it later. That was our second big announcement. The third announcement, which is really around partnerships, and we'll talk more about that, is with Microsoft. We announced the preview of Nutanix Clusters and Azure, and that's really taking our entire flagship Nutanix platform and running it on Azure. And so, now, we are in preview on that one, and we're super excited about that. And then, last but not least, and I know Tarkan is going to go into a lot more detail, is we announced a strategic partnership with Citrix around the whole future of hybrid work. So lots of big news coming out of it. I just gave you a quick summary. There's a lot more around this, as well. >> Okay. Now, I'd like to give you my honest take, if you guys don't mind, and, Tarkan, I'll steal one of your lines. Don't hate me, okay? So the first thing I'm going to say is I think, Nutanix, you have the absolute right vision. There's no question in my mind. But what you're doing is not trivial, and I think it's going to play out. It's going to take a number of years. To actually build an abstraction layer, which is where you're going, as I take it, as a platform that can exploit all the respective cloud native primitives and run virtually any workload in any cloud. And then what you're doing, as I see it, is abstracting that underlying technology complexity and bringing that same experience on-prem, across clouds, and as I say, that's hard. I will say this: the deep dives that I got at the analyst event, it convinced me that you're committed to this vision. You're spending real dollars on focused research and development on this effort, and, very importantly, you're sticking to your true heritage of making this simple. Now, you're not alone. All the non-hyperscalers are going after the multicloud opportunity, which, again, is really challenging, but my assessment is you're ahead of the game. You're certainly focused on your markets, but, from what I've seen, I believe it's one of the best examples of a true hybrid multicloud-- you're on that journey-- that I've seen to date. So I would give you high marks there. And I like the ecosystem-building piece of it. So, Tarkan, you could course-correct anything that I've said, and I'd love for you to pick up on your comments. It takes a village, you know, you're sort of invoking Hillary Clinton, to bring the right solution to customers. So maybe you could talk about some of that, as well. >> Look, actually, you hit all the right points, and I don't hate you for that. I love you for that, as you know. Look, at the end of the day, we started this journey about 10 years ago. The last two years with Monica, with the great executive team, and overall team as a whole, big push to what you just suggested. We're not necessarily, you know, passionate about cloud. Again, it's a business model. We're passionate about customer outcomes, and some of those outcomes sometimes are going to also be on-prem. That's why we focus on this terminology, hybrid multicloud. It is not multicloud, it's not just private cloud or on-prem and non-cloud. We want to make sure customers have the right outcomes. So based on that, whether those are cloud partners or platform partners like HPE, Dell, Supermicro. We just announced a partnership with Supermicro, now, we're selling our software. HPE, we run on GreenLake. Lenovo, we run on TruScale. Big support for Lenovo. Dell's still a great partner to us. On cloud partnerships, as Monica mentioned, obviously Azure. We had a big session with AWS. Lots of new work going on with Red Hat as an ISV partner. Tying that also to IBM Cloud, as we move forward, as Red Hat and IBM Cloud go hand in hand, and also tons of workarounds, as Monica mentioned. So it takes a village. We want to make sure customer outcomes deliver value. So anywhere, for any app, on any infrastructure, any cloud, regardless standards or protocols, we want to make sure we have an open system coverage, not only for operators, but also for application developers, develop those applications securely and for operators, run and manage those applications securely anywhere. So from that perspective, tons of interest, obviously, on the Citrix or the UC side, as Monica mentioned earlier, we also just announced the Red Hat partnership for cloud services. Right before that, next we highlighted that, and we are super excited about those two partnerships. >> Yeah, so, when I talked to some of your product folks and got into the technology a little bit, it's clear to me you're not wrapping your stack in containers and shoving it into the cloud and hosting it like some do. You're actually going much deeper. And, again, that's why it's hard. You could take advantage of those things, but-- So, Monica, you were on the stage at .NEXT with Eric Lockhart of Microsoft. Maybe you can share some details around the focus on Azure and what it means for customers. >> Absolutely. First of all, I'm so grateful that Eric actually flew out to the Bay Area to be live on stage with us. So very super grateful for Eric and Azure partnership there. As I said earlier, we announced the preview of Nutanix Clusters and Azure. It's a big deal. We've been working on it for a while. What this means is that a select few organizations will have an opportunity to get early access and also help shape the roadmap of our offering. And, obviously, we're looking forward to then announcing general availability soon after that. So that's number one. We're already seeing tremendous interest. We have a large number of customers who want to get their hands on early access. We are already working with them to get them set up. The second piece that Eric and I talked about really was, you know, the reason why the work that we're doing together is so important is because we do know that hybrid cloud is the preferred IT model. You know, we've heard that in spades from all different industries' research, by talking to customers, by talking to people like yourselves. However, when customers actually start deploying it, there's lots of issues that come up. There's limited skill sets, resources, and, most importantly, there's a disparity between the on-premises networking security management and the cloud networking security management. And that's what we are focused on, together as partners, is removing that barrier, the friction between on-prem and Azure cloud. So our customers can easily migrate their workloads in Azure cloud, do cloud disaster recovery, create a burst into cloud for elasticity if they need to, or even use Azure as an on-ramp to modernize applications by using the Azure cloud services. So that's one big piece. The second piece is our partnership around Kubernetes and cloud native, and that's something we've already provided to the market. It's GA with Azure and Nutanix cloud platform working together to build Kubernetes-based applications, container-based applications, and run them and manage them. So there's a lot more information on nutanix.com/azure. And I would say, for those of our listeners who want to give it a try and who want their hands on it, we also have a test drive available. You can actually experience the product by going to nutanix.com/azure and taking the test drive. >> Excellent. Now, Tarkan, we saw recently that you announced services. You've got HPE GreenLake, Lenovo, their Azure service, which is called TruScale. We saw you with Keith White at HPE Discover. I was just with Keith White this week, by the way, face to face. Awesome guy. So that's exciting. You got some investments going on there. What can you tell us about those partnerships? >> So, look, as we talked through this a little bit, the HPE relationship is a very critical relationship. One of our fastest growing partnerships. You know, our customers now can run a Nutanix software on any HPE platform. We call it DX, is the platform. But beyond that, now, if the customers want to use HPE service as-a-service, now, Nutanix software, the entire stack, it's not only hybrid multicloud platform, the database capability, EUC capability, storage capability, can run on HPE's service, GreenLake service. Same thing, by the way, same way available on Lenovo. Again, we're doing similar work with Dell and Supermicro, again, giving our customers choice. If they want to go to a public club partner like Azure, AWS, they have that choice. And also, as you know, I know Monica, you're going to talk about this, with our GSI partnerships and new service provider program, we're giving options to customers because, in some other regions, HPE might not be their choice or Azure not be choice, and a local telco might the choice in some country like Japan or India. So we give options and capability to the customers to run Nutanix software anywhere they like. >> I think that's a really important point you're making because, as I see all these infrastructure providers, who are traditionally on-prem players, introduce as-a-service, one of the things I'm looking for is, sure, they've got to have their own services, their own products available, but what other ecosystem partners are they offering? Are they truly giving the customers choice? Because that's, really, that's the hallmark of a cloud provider. You know, if we think about Amazon, you don't always have to use the Amazon product. You can use actually a competitive product, and that's the way it is. They let the customers choose. Of course, they want to sell their own, but, if you innovate fast enough, which, of course, Nutanix is all about innovation, a lot of customers are going to choose you. So that's key to these as-a-service models. So, Monica, Tarkan mentioned the GSIs. What can you tell us about the big partners there? >> Yeah, definitely. Actually, before I talk about GSIs, I do want to make sure our listeners understand we already support AWS in a public cloud, right? So Nutanix totally is available in general, generally available on AWS to use and build a hybrid cloud offering. And the reason I say that is because our philosophy from day one, even on the infrastructure side, has been freedom of choice for our customers and supporting as large a number of platforms and substrates as we can. And that's the notion that we are continuing, here, forward with. So to talk about GSIs a bit more, obviously, when you say one platform, any app, any cloud, any cloud includes on-prem, it includes hyperscalers, it includes the regional service providers, as well. So as an example, TCS is a really great partner of ours. We have a long history of working together with TCS, in global 2000 accounts across many different industries, retail, financial services, energy, and we are really focused, for example, with them, on expanding our joint business around mission critical applications deployment in our customer accounts, and specifically our databases with Nutanix Era, for example. Another great partner for us is HCL. In fact, HCL's solution SKALE DB, we showcased at .NEXT just yesterday. And SKALE DB is a fully managed database service that HCL offers which includes a Nutanix platform, including Nutanix Era, which is our database service, along with HCL services, as well as the hardware/software that customers need to actually run their business applications on it. And then, moving on to service providers, you know, we have great partnerships like with Cyxtera, who, in fact, was the service provider partner of the year. That's the award they just got. And many other service providers, including working with, you know, all of the edge cloud, Equinix. So, I can go on. We have a long list of partnerships, but what I want to say is that these are very important partnerships to us. All the way from, as Tarkan said, OEMs, hyperscalers, ISVs, you know, like Red Hat, Citrix, and, of course, our service provider, GSI partnerships. And then, last but not least, I think, Tarkan, I'd love for you to maybe comment on our channel partnerships as well, right? That's a very important part of our ecosystem. >> No, absolutely. You're absolutely right. Monica. As you suggested, our GSI program is one of the best programs in the industry in number of GSIs we support, new SP program, enterprise solution providers, service provider program, covering telcos and regional service providers, like you suggested, OVH in France, NTT in Japan, Yotta group in India, Cyxtera in the US. We have over 50 new service providers signed up in the last few months since the announcement, but tying all these things, obviously, to our overall channel ecosystem with our distributors and resellers, which is moving very nicely. We have Christian Alvarez, who is running our channel programs globally. And one last piece, Dave, I think this was important point that Monica brought up. Again, give choice to our customers. It's not about cloud by itself. It's outcomes, but cloud is an enabler to get there, especially in a hybrid multicloud fashion. And last point I would add to this is help customers regardless of the stage they're in in their cloud migration. From rehosting to replatforming, repurchasing or refactoring, rearchitecting applications or retaining applications or retiring applications, they will have different needs. And what we're trying to do, with Monica's help, with the entire team: choice. Choice in stage, choice in maturity to migrate to cloud, and choice on platform. >> So I want to close. First of all, I want to give some of my impressions. So we've been watching Nutanix since the early days. I remember vividly standing around the conference call with my colleague at the time, Stu Miniman. The state-of-the-art was converged infrastructure, at the time, bolting together storage, networking, and compute, very hardware centric. And the founding team at Nutanix told us, "We're going to have a software-led version of that." And you popularized, you kind of created the hyperconverged infrastructure market. You created what we called at the time true private cloud, scaled up as a company, and now you're really going after that multicloud, hybrid cloud opportunity. Jerry Chen and Greylock, they just wrote a piece called Castles on the Cloud, and the whole concept was, and I say this all the time, the hyperscalers, last year, just spent a hundred billion dollars on CapEx. That's a gift to companies that can add value on top of that. And that's exactly the strategy that you're taking, so I like it. You've got to move fast, and you are. So, guys, thanks for coming on, but I want you to both-- maybe, Tarkan, you can start, and Monica, you can bring us home. Give us your wrap up, your summary, and any final thoughts. >> All right, look, I'm going to go back to where I started this. Again, I know I go back. This is like a broken record, but it's so important we hear from the customers. Again, cloud is not a destination. It's a business model. We are here to support those outcomes, regardless of platform, regardless of hypervisor, cloud type or app, making sure from legacy apps to cloud native apps, we are there for the customers regardless of their stage in their migration. >> Dave: Right, thank you. Monica? >> Yeah. And I, again, you know, just the whole conversation we've been having is around this but I'll remind everybody that why we started out. Our journey was to make infrastructure invisible. We are now very well poised to helping our customers, making the cloud complexity invisible. So our customers can focus on business outcomes and innovation. And, as you can see, coming out of .NEXT, we've been firing on all cylinders to deliver this differentiated, unified hybrid multicloud platform so our customers can really run any app, anywhere, on any cloud. And with the simplicity that we are known for because, you know, our customers love us. NPS 90 plus seven years in a row. But, again, the guiding principle is simplicity, portability, choice. And, really, our compass is our customers. So that's what we are focused on. >> Well, I love not having to get on planes every Sunday and coming back every Friday, but I do miss going to events like .NEXT, where I meet a lot of those customers. And I, again, we've been following you guys since the early days. I can attest to the customer delight. I've spent a lot of time with them, driven in taxis, hung out at parties, on buses. And so, guys, listen, good luck in the next chapter of Nutanix. We'll be there reporting and really appreciate your time. >> Thank you so much. >> Thank you so much, Dave. >> All right, and thank you for watching, everybody. This is Dave Vellante for theCUBE, and, as always, we'll see you next time. (light music)

(upbeat music) >> Welcome back to HPE Discover 2021, the virtual version. My name is Dave Vellante and you're watching theCUBE. We're here with Manav Sadana who is the Global Head of Sales and Market Development for Cognitive Business Operations at Tata Consultancy Services, TCS. And we're going to dig in to digital transformation and take a deeper dive into the customer journeys. Welcome Manav. >> Thank you Dave. Thank you for inviting me to this, appreciate and looking forward to have an intriguing dialogue with you-- >> Me too. >> And David. >> Me too, I mean, we talk about digital transformation all the time prior to the pandemic, a lot of it was kind of buzz wordy and there was a lot of complacency around it. But as we know, if you weren't digital during the pandemic you were out of business, but people were forced into it. They were rushed into, I call it a forced march to digital. So you really didn't have time to be planful. And now people are stepping back and saying, "Okay, now we have an opportunity to get digital right." I'll put that in air quotes. How do you think about digital transformation? What do you mean by that? >> Okay, see, I think the way we look at it at TCS, I will probably take a step back wherein while the digital transformation has been in play not just over the last year, since the pandemic began but even before then, where the shift in the customer organization that we have been seeing is largely from being product-centric to be purpose-centric wherein the whole focus of the entire existence is to be able to solve the purpose for their consumers, their customers, and so on so forth. And if you look at it, for example, TotalEnergies, they're looking to sell or produce fuel. They are looking to be a responsible energy company producing reliable, affordable, and clean energy for the consumers. Similarly, there are other examples, Damen Shipyards who are looking to be more of a maritime solutions provider rather than just a ship building company. So what's really happening when the purpose is being the driving force behind any organization's agenda or even a reason of existence. That purpose is actually the driving force also for the digital transformation that is basically shifting the pace of the way businesses are looking to drive consumer experiences, time to market and so on, so forth. And if you see our, we launched our new brand positioning in the last quarter, that's building on belief and that's basically centered around this whole purpose-driven mindset. What that means is that we believe that even the technologies enabling digital transformation are going to be the pillar of the whole shift of the re-imagination of the business models wherein businesses are coming together across industries and driven by the key goal of serving the customer in terms of driving the enhanced experience rather than just selling a product. So that basically is really happening. And having said that now in the last year or so, what pandemic has done is basically accelerated the pace by a quantum leap. So in that sense, some of the organizations that were not ready at that point, they are also end of transformation and taking that leapfrog, I would say. So from that perspective, and then going by, again, our brand positioning statement, building on belief. That's really helping towards that particular thing. The overall journey is three horizon bases. And I'll come to that in a minute, but I hope it is answering your question of what digital transformation and how pandemic has really helped it. >> I just want to get one point of clarification, Manav. You said, and you cut out there for a second. You said, go from product-centric to? >> Purpose-centric. >> Platform-centric, got it. >> Purpose-centric, purpose-centric. >> Well, oh, purpose-centric. Ah, building on belief, got it. So something else you said that I picked up on, you talked about actually, you know crossing industries and this is something that's new and it's enabled by digital. I want to get your thoughts on it. I mean, if you look at industry structures historically whether it's manufacturing or automotive or financial services or healthcare or media and entertainment, whatever it is, there was a value chain. There is a value chain that's built up in that business might be, it might be R and D, sales and marketing, service, manufacturing, et cetera. And if you were in that industry you largely stayed in that industry forever. And now you're seeing these a lot of big companies, a lot of big tech companies having a dual disruption agenda not only horizontally tech, from a technical standpoint but you're seeing Amazon get into grocery. You know, they're buying studios. You're seeing you Apple get into finance. And so the enabler is data and digital. And that talks to the business model re-imagination that you're talking about. >> Absolutely and absolute, exactly what is happening. That's what I'm really talking about. And we are firmly believing that boundaries or those boundaries are waiting to be blurred even more so going forward. As I took few examples and you also talked about Apple or even Amazon, or the (indistinct), for example. So all these technology companies are just being disruptors. So having said that, that data being the new fuel at the same time Cloud being the new ERP. Now Cloud as a technology that is enabling the business model re-imagination is not just on the Cloud side, but also on the Edge side. And that's where the boundaries are becoming so closer between Edge and the Cloud. And how do we give that flexibility to the customers to be able to adopt those digital technologies across the enterprise? That's what the shift that we've been seeing. >> How do you see ecosystems playing in this? I mean, it's kind of, I know it's an overused term but it seems to me to be increasingly important. It's the power of many versus the resources of one or a few. How do you see ecosystems driving this purpose-driven business that you talk about? >> Very, very closely, I would say. And I'll give you examples also in that sense. First and if I talk about the journey, I mentioned briefly earlier about three horizon based journey, right? The first and foremost being the setting up the digital foundation that basically could be through the combination of Cloud, IoT, analytics, artificial intelligence, and so on for forth. And then eventually moving on to re-imagination of business models and then leveraging the purpose led ecosystem. Now in the horizon one when we are setting up the digital foundation, that is where the whole ecosystem comes into play. Wherein if I talk about our co-innovation network partners like HPE, we're working together to really bring in that flexibility for the customers even in On-premise environment, giving them that kind of features that they can experience also on the Cloud to be really able to leverage the whole power, be it at the Edge or the Cloud. So that's where the kind of ecosystem coming together. And those are also some of the challenges that we have seen that customers are facing today to be able to achieve the first horizon in that journey. The challenges like accelerated or the time to market, challenges like are they able to achieve the flexibility to be able to offer to the business and challenges like are they able to achieve transformation at scale, or is it just appointed, pointed POC sort of thing. So bringing the ecosystem together is able to help customers address those challenges, be it in terms of consumption-driven, addressing the flexibility needs, be it in terms of the pre-integrated solutions, addressing the challenges related to time to market and so on, so forth. >> Can we stay on the challenges for a minute? Like, as I said, pre-pandemic there was a lot of complacency. We've all seen that meme of the wrecking ball coming in and sort of a tongue-in-cheek joke, but the complacency has gone. There are also but still organizational challenges is not complacency anymore, but what's the right regime? What's the right approach? Everybody wants to get digital right. But a lot of people, you know, that's, do you see that as a challenge actually not knowing where to prioritize it and you know, how can you help in that regard? >> Yeah, so, and I would also like to like to talk about what we have done with certain customer-- >> Great, perfect. >> Challenges. Some of the things I'll introduce TCS CogniX here this is our platform which basically brings together the capabilities in a pre-integrated at for, of predefined solutions accelerators of value or value builders as we call it for customers to be able to just integrate their environments, to be able to manage the whole infrastructure of the landscape in a completely automated and analytics-driven manner. So that's one way of addressing those challenges. What it also does is it gives that power to the stakeholders in the organization to be able to address that key challenge of time to market, because it is giving out or coming out in a pre-integrated manner and be able to achieve that benefits or realize the benefits of transformation in a accelerated timeframe instead of waiting for 18 to 24 months, how can it be done in three to six months, for example. That that's one set. And similarly, if I talk about the flexibility. Consumption-driven manner is extremely, extremely important. And if I talk about hybrid Cloud, so to say. Today about 1-2% of the On-premise infrastructure is actually in a consumption-driven manner. While Cloud is always going to consumption-driven manner. The trends that we're seeing is that in by next year thereabout minimum 15% of the On-premise infrastructure in a hybrid Cloud environment will be about or will be delivered in a consumption-driven manner. And that's what is going to address the various the opportunity as well as the challenge to address that particular aspect of flexibility. And that's where the ecosystem with the likes of us TCS and HPE coming together to provide solutions that are addressing those needs of our consumers. >> And when you talk about the consumption-driven obviously you're talking about things like HPE GreenLake that's a model that enables that type of consumption model. You know, I feel like, I mean I feel like that's kind of table stakes, to be honest with you. I mean, you pointed out at 1-2% then I said, "Wow." Cloud's been around for a long time and now, but now we're seeing the rapid adoption 15%. And we're also seeing, I mean I think I I'll give HPE some props on this 'cause they've got their whole company behind it but there has to be a complimentary shift in the mindset of, "Okay, we're not now selling boxes anymore." And I think HPE has done a pretty good job with this. They've made some announcements recently to that effect. They're doing an HPC, we just saw some storage announcements. So it's no longer, "Hey, here's a box to sell." It's and this is where a company like TCS comes to play. You've never had that box mentality. You have a solutions mentality. And so the industry is moving at a very rapid pace now, my question is, are the customers ready for it? Are they ready for it because they have the Cloud experience? Are they ready for it On-prem and what do they need to do to get ready for that? >> See, to answer your first question are the ready and what really is the trigger point for them being ready? The answer is yes. I would say a large percentage of the customer base was ready even before pandemic, but the pandemic has really made it even more prominent in the customer. And that has become a need. We are seeing so many customers today. I mean, in my global role, I'm seeing across industries and across markets, right from north America to Australia, Japan, we're in the need for having consumption-driven is even at On-premise while Cloud is definitely there, but even at On-premise is so much so that's really the trigger. At the same time, now, what is really driving that trigger apart from pandemic is to be able to offer that flexibility to their business. Businesses are basically re-imagining their whole, where they are reaching out to their customers, where they are expanding into the newer markets. And the speed is extremely, extremely important. And that's what is really bringing the whole consumption-driven. >> Let's peel the onion on that. Somebody asked me this the other day, why as a service? I said the same thing, flexibility. And they're like, "Yeah, okay, but give me some examples." So I said, "Well, first of all they're paying by the drink. So it's a much fairer for the customer model instead of okay charge them for what they're not even going to use or what they might use for a day or two or a month." The other is experimentation. It's just seems to me that in the digital world you got to fail fast. You don't know, you don't know what you don't know. And so these consumption models allow you to spin up experiments very quickly and cheaply and only pay for what you use, am I getting that right? >> Absolutely. Absolutely. And that's exactly what the model is, that we as the partner together, that we are offering only one thing that I would want to highlight here is while that's the foundation, as I said, it is setting up the digital foundation, giving the customers the flexibility. And if I talk about example, one of our British large OEM who really is leveraging this technology. So for them to be able to bring more resilience and more (indistinct) and sales departments to be able to, you know, on their manufacturing line and ultimately driving to the sales value chain. So those are the things that are happening. And you took an example of basically, talked about consuming, purely as a service what you use. This model is basically expanding everywhere. Very recently, I mean, I saw a lot of bicycle as a service. I mean, instead of buying a new bicycle I'm just able to get one bicycle, use it for a month return it back to the owner to be able to use it only when I need it. Let's say for example. So that's what was really happening even in the digital transformation. I just need it for a time basis, for a particular purpose, I serve that purpose, ultimately driving the business' resilience, agility, and ultimately serving the purpose, yeah. >> I think I'd love your thoughts on this. I think the real opportunity here is to for technology companies like HPE working with TCS to create a layer, I call it a layer that spans On-prem name your favorite Cloud, or multiple Clouds goes across Clouds goes out to the Edge. That's the layer that hides all the underlying complexity. You're going to take care of that for me. 'Cause it's complicated. No question about it. The bigger the universe gets, the more complicated it gets. But as a customer, I want to hide that complexity 'cause I don't want people doing plumbing. I want people focused on strategic initiatives. And that's to me seems to be the killer app, if you will of infrastructure in the future, is that, that abstraction layer, do you see it that way? >> Absolutely. And that's where TCS CogniX comes into play very strongly. As I said earlier, it's basically it said, actually and everyone, human machine collaboration suite. So what that really means it is bringing together the capabilities from analytics to AI with our machine first principles and really giving that obstructing layer in a pre-integrated manner, from Edge right up to the Cloud and bringing it all together for the customers. So that that's exactly what, how we are really helping the customers achieve that, again addressing those challenges of accelerated time to market, flexibility, and more importantly, unifying the entire landscape into one single view. If am a CIO or if I'm a CFO, I want to see what is important to me rather than going to multiple different dashboards, so to say. So that's what TCS CogniX plays important role in abstracting everything and presenting that unified view and in a transformed service delivery model for the customers. >> So the history of TCS is pretty amazing. You guys have, I mean the ascendancy of the company over the decades is actually so impressive. Now in your relationship with HPE and now of course, HPE, it goes back. I think it goes back to the 90s. Maybe you could talk a little bit about that relationship. Where it's come from, how it's evolving and where you want to see it going. >> I think it's a, when you go back so long, right? The only way you are able to sustain that long relationship when then there is a value that we have been able to deliver to each other. And more importantly, the value that we have been able to deliver to our customers. And that has always been the mantra of the whole relationship and that continues to be going forward as well. So in that regard, I mean, while I would rather focus more on the future, it's three years, it's definitely good. But I think going forward, the kind of work that we are doing together to be able to serve some of our customers globally across the base, across the industries is extremely valuable both to us as well as to HPE, I'm sure. And that's where we are really looking to have providing real value to our customers. Not just from the technology perspective ultimately elevating that value. How do we help them solve the business problems and not just the technology solutions? >> Well, I think we've learned that. That's over the one, one big thing we learned from the Cloud is if you just shove all your stuff in the Cloud lifted and shifted, so what? It's that operating model that we talked about earlier, that really is how you drop, you know, if you're a large company you're talking about billions to the bottom line, not, you know, hundreds of thousands or millions, but that's a game changer. I'll give you a, your final word Manav. >> Absolutely. Absolutely. I mean, as I said I think, I hope I would not end up repeating my message but that solving the business problems, leveraging technology, and irrespective of the location where the technology is based be it on Edge or on the Cloud. It's the whole model of addressing the customer demands and the customer's need is extremely, extremely important. So that's what the whole mantra is. And that's what is really driving us forward together in this journey. >> Major shifts in industry, digital is the driver. And Manav thanks so much for being on theCUBE, really appreciate your time. >> Sure, thank you. Thank you for having me. >> And thanks for being with us for HPE Discover 2021, the virtual version. You're watching theCUBE, the Leader in Digital Tech Coverage. Keep it right there. (upbeat music)

>>Welcome back to HP discover 2021 the virtual version. My name is Dave Volonte and you're watching the cube. We're here with Manav said Donna, who is the global head of sales and market development for cognitive business operations at Tata consultancy services Tcs. And we're gonna dig in to digital transformation and take a deeper dive into the customer journeys. Welcome Manav, >>thank you. Dave, thank you for inviting me to this. Uh appreciate and looking forward to have an intriguing dialogue. You Me too. >>Me too. I mean we talk about digital transformation all the time prior to the pandemic. You know, a lot of it was kind of buzz wordy um and there's a lot of complacency around it. But as we know if you weren't digital during the pandemic you're out of business. But people were forced into it. They were rushed into I called the force marched to digital so you really didn't have time to be planned full. And now people are stepping back and saying, okay now we have an opportunity to get digital right and put that in air quotes. How do you think about digital transformation? What do you mean by that? >>Okay. See I think uh the way we look at it at this, yes, I will, I will probably take a step back where in um while the digital transformation has been in play, not just over the last year since the pandemic began, but um even before then uh where the shift in the customer organization that we have been seeing is largely from being product centric to be purpose centric wearing the whole focus of the entire existence is to be able to serve the purpose for their consumers, their customers and so on and so forth. And and if you look at it, for example, total energies right? The looking to sell or produce fuel, they are looking to be responsible energy company producing, reliable, affordable and clean energy for the consumers. Right? Similarly, there are other examples damaged shipyards who are looking to be more of a maritime solutions provider rather than just a shipbuilding company. Uh, so, so what's really happening when the purpose is being the driving force behind any organizations agenda or even reason of existence? That purpose is actually the driving force also followed the digital transformation. That is basically shifting the pace of the way businesses are looking to drive consumer experiences time to market and so on, so forth. Right? And if you see our we launched our new brand positioning in the last quarter, that's building on belief and and that's basically centered around this whole purpose driven mindset. Uh, what that means is that we believe that and the technology is enabling digital transformation are going to be the pillar of the whole shift of the re imagination of the business models where in businesses are coming together across industries and driven by the key goal of serving the customer in terms of driving the enhanced experience rather than just selling a product. So that's basically is really happening. And having said that now in the last year or so, what pandemic has done is basically accelerated the pace by a condom leap. Right? So, so in that sense, some of the organizations that were not ready at that point, they are also kind of transformation and and and taking that leap frog, I would say so from that perspective and going by again by our brand positioning statement, building on belief, right? That's really helping towards that pretty good thing, the overall journey, three horizon business and I'll come to that in a minute, but I hope it is answering your question of what digital transformation and how pandemic has really helped it. >>I just want to get 1 um point of clarification you said and you cut out there for a second, you said go from product centric too, >>but to centric >>platform centric, got it, >>but centric >>purpose centric uh building on belief, got it. Okay, so something else you said they picked up on, you talked about um actually you know crossing industries and this is something that's new and that's enabled by digital. I want to get your thoughts on it. I mean if you look at industry structures historically, whether it's manufacturing or automotive or financial services or healthcare or media and entertainment, whatever it is, there was a value chain, there is a value chain that's built up in that business might be uh it might be R. And D. Sales and marketing, service, manufacturing, etcetera. And if you are in that industry, you largely stayed in that industry forever. And now you're seeing these, a lot of big company, a lot of big tech companies having a dual disruption agenda, not only horizontally to from a technical standpoint, but you're seeing amazon get into grocery, you know, they're they're buying studios, you're seeing your Apple get into finance, and so the enabler is data and digital and that talks to the business model re imagination that you're talking about. >>Absolutely and absolutely exactly what is happening, that's what I'm really talking about. And we are firmly believing that boundaries or those boundaries are going to be blood even more so going forward as I took a few examples and you also talked about Apple, or or even amazon all the for example. Right, so all these technology companies are just being disrupted. So, having, having said that, that data being the new fuel at the same time, cloud being the new er now cloud as a technology that is enabling the business model re imagination is not just on the outside, but also on the edge side. And and that's where the boundaries are becoming so closer between edge and the cloud. And how how do we give that flexibility for to the customers to be able to adopt those digital technologies across the enterprise? Right. That's what, that's what the ship that we have been seeing. >>How do you see ecosystems playing in this? I mean it's kind of, I know it's an overused term but it seems to me to be increasingly important, its power of many versus the resources of one or a few. How do you see ecosystems driving? You know, this, this purpose driven business you talk about? >>Um very, very closely I would say, and I'll give you examples also in that sense. Right faster. Um if I talk about the journey I mentioned briefly earlier about three horizon based journey, right? The first and foremost being the setting up the digital foundation that basically could be through the combination of cloud, iOT analytics, artificial intelligence and so on, so forth. Right? And then eventually moving on to re imagination of business models and then leveraging the purpose let ecosystem Now in the Horizon one when we are setting up the digital foundation that is where the whole ecosystem comes into play. Where and where and if I talk about our co innovation network partners like HP, where we are working together to to really bring in that flexibility for the customers even in on premise environment, giving them that kind of uh features that they can experience also in the cloud to be really able to leverage the whole our beat at the edge or at the clouds. So that's where the kind of ecosystem coming together and and and those are also some of the challenges that we have seen that customers are facing today to be able to achieve the first horizon in that journey. The challenges like accelerated or or the time to market challenges. Like are they able to achieve the flexibility to be able to offer to the business and and challenges? Like are they able to achieve transformation at scale or is it just appointed um pointed poc sort of thing? Right. So bringing the ecosystem together is able to help customers address those challenges, be it in terms of consumption driven, addressing the flexibility needs be it in terms of the pre integrated solutions addressing the challenges related to time to market and so and so forth. >>Can we stay on the challenges for a minute? As I said, pre pandemic. There was a lot of complacency. We've all seen that meme of the wrecking ball coming in and kind of a tongue in cheek joke, but but the complacency is gone, so so there's there also, but still organizational challenges. It's not complacency anymore, but what's the right regime, what's the right approach? Uh everybody wants to get digital right, but a lot of people, you know, that's a do you see that as a challenge? Actually not knowing where to prioritize it and you know, how can you help in that regard? >>Yeah, So, and I would also like to like to talk about what we have done in in certain with certain customer with challenges. Um, some of the things I'll introduce TCS Cognex here, this is our platform which basically brings together the capabilities in a pre integrated uh, for of predefined solutions accelerators of our value builders as we call it, um, for customers to be able to just integrate their environments to be able to manage the whole infrastructure or of the landscape in a completely automated and analytics driven manner. Right, so that's that's one way of addressing those challenges. What it also does is it gives that um power to the stakeholders in the organization to be able to address that key challenge of time to market because it is giving out or coming out in a pre integrated manner and be able to achieve that benefits or realize the benefits of transformation In in an accelerated time frame instead of waiting for 18-24 months, how can it be done in 3-6 months, for example. Right, that's that's that's one set and and similarly, uh if I talk about the flexibility, right, consumption driven manner is extremely, extremely important. And if I talk about hybrid cloud, so to say right today, about 1 to 2% of the on premise infrastructure is actually in a consumption driven manner while cloud is always gonna consumption driven manner, The trends that we're seeing is that by next year about minimum 15% of the on premise infrastructure in a hybrid cloud environment will be about or will be delivering a consumption-driven manner and that's what is going to address the various the opportunity as well as the challenge to address that particular aspect of flexibility and that's where the ecosystem with the likes of us pcs and HP coming together to provide solutions that are addressing those needs of our consumers. >>And when you talk about the consumption driven, obviously talking about things like HP Green Lake, that's a model that enables that kind of consumption model. You know, I feel like, I mean, I feel like that's kind of table stakes to be honest with, you, pointed out 1 to 2% of it. I said wow, clouds been around for a long time and now, but now we're seeing the rapid adoption 15% and we're also seeing, I mean I think I'll give H PE some props on this because they got their whole company behind it, but there has to be a complimentary shift in the mindset of OK, we're not now selling boxes anymore and I think HP has done a pretty good job of this. They've made some announcements recently to that effect. They're doing an HPC. We just saw some storage announcements so it's no longer, hey, here's a box to sell it and this is where a company like Tcs comes to play. You, you've, you've never had that box mentality, you have a solutions mentality and so, so the industry is moving in a very rapid pace now. My question is, are the customers ready for it? Are they ready for it? Because they have the cloud experience, are they ready for it on prem and what do they need to do to get ready for that? >>See um, to answer your first question already and what really is the trigger point for them being ready? The answer is yes. Okay. Um, I would say a large percentage of the customer base was ready even before pandemic, but pandemic has really made it even more prominent in the customer and that has become a need, We are seeing so many customers today, I mean, uh, in my global role, I'm seeing across industries and across markets right from north America to Australia japan. We're in, we're in the need for having consumption. Everyone is even at on premise while cloud is definitely there, but even at on premise is so much so that really is the trigger um, at the same time now what is really driving that trigger apart from pandemic is to be able to offer that flexibility to their business. Businesses are basically reimagining, reimagining their whole uh where they are reaching out to their customers where they are expanding into the nuclear markets and the speed is extremely, extremely important. And that's what is really putting the whole, let's >>peel the onion on that. Somebody asked me this the other day why why as reserves? I said the same thing, flexibility and they're like, yeah, okay, but give me some examples. And so I said, well, first of all, they're paying by the drink. So it's a much fairer for the customer model instead of okay, charge them for what they're not even gonna use or what they might use for a day or two or a month. The other is experimentation. It just seems to me that in the digital world you got to fail fast, you don't know, you don't know what, you don't know. And so these consumption models allow you to spin up experiments very quickly and cheaply and only pay for what you use is. Am I am I getting that right? >>Absolutely, Absolutely. And and and that that's exactly what the model is, that we as well as the partner together, that we are offering. Only one thing that I would want to highlight here is um while that's the foundation, as I said, it is setting up the digital foundation, giving the customers the flexibility. And if I talk about example, uh one of our british large, uh I am who really is leveraging this technology for them to be able to bring more resilience and boring the lettering and scales, departments uh to be able to, you know, on the manufacturing line and ultimately driving to the sales value chain. So those are the things that are happening. And you took an example of basically talked about consuming purely as a service. What you use. This model is basically expanding everywhere very recently. I mean I saw an out of bicycle as a service. I mean instead of buying a new bicycle, I'm just able to get one bicycle, you use it or for a month, return it back to the to the owner to be able to use it only when I need it, let's say for example, so that's what is really happening even in the digital transformation, I just need it for a time basis for a particular purpose. I served that purpose, ultimately driving the business resilience, agility and then ultimately serving that purpose. Yeah, >>I think I'd love your, your thoughts on this. I think the real opportunity here is to for for technology companies like HP, working with TCS to create a layer I called a layer that spans on prem name your favorite cloud or multiple clouds goes across clouds goes out to the edge, that's the layer that that hides all the underlying complexity. You're going to take care of that for me uh because it's complicated. No question about it, the bigger the universe gets, the more complicated gets. But as as a customer, I want to hide that complexity because I don't want people doing plumbing, I want people focus on on strategic initiatives and that's, to me, seems to be the killer app if you will of infrastructure in the future. Is that that abstraction layer? Do you see it that way? >>Absolutely. And that's where the easiest Cognex comes into play very strongly. Right? As I said earlier, it's basically it said actually uh an air driven human machine collaboration suite. So what that really means, it is bringing together the capabilities from analytics to ai with our machine first principles and and really giving that obstructing layer in a pre integrated manner from edged right up to the cloud and bringing it all together for the customers. So that that's exactly what how we are really helping the customers, um a team that again, addressing those challenges of exploration, time to market flexibility and more importantly unifying the entire landscape into one single view. If I am a C I O, or if I am a CFO, I want to see what is important to me, rather than going to multiple different dashboard support so to save. Right? So that's where pieces Cognex plays an important role in obstructing everything and presenting that unified do and in a transformed service delivery model for the customers. >>So the history of TCS is pretty amazing. You guys have, I mean, the, the ascendancy of the company over the decades is actually so, so impressive. Now in your relationship with HP and now, of course, HP goes back, I think it goes back to the 90s, maybe you could talk a little bit about that relationship, where it's come from, how it's evolving and where you want to see it going. >>So I think it's uh, when you go back so long, right? Uh the only way you're able to sustain that long relationship when there is a value that we have been able to deliver to each other, and more importantly, the value that we have been able to deliver to our customers, right? And that has always been the, the mantra of the whole relationship and that continues to be going forward as well. So, so in that regard, I mean, while I would rather focus more on the future, history is definitely good, but I think going forward, um the kind of work that we're doing together to be able to solve some of our customers globally across the base across the industries is extremely valuable, both to us as well as two HP, I'm sure, and that's where we are really looking to have uh, providing real value to our customers, not just from the technology perspective, ultimately elevating that value. How do we help them solve the business problems and not just the technology solutions? >>Well, I think we've learned that that's the 11 big thing we learned from the cloud is if you just shove all your stuff in the cloud lifted and shifted it. So, what, um, it's that operating model that you talked about earlier, that really is how you, you you drop, you know, if you're a large company, you're talking about billions to the bottom line, not hundreds of thousands or millions, but that's that's a game changer. I'll give you a final word enough. >>Absolutely, Absolutely. I mean, as they said, I think, um, I hope I will not end up repeating my mistake, but, but that, um, solving the business problems, leveraging technology and, and irrespective of the location where the technology is based being on edge or on the cloud. It's the whole model of addressing the customer demands and the customers need is extremely, extremely important. So that's that's what the whole mantra is and that's what is really driving us forward together in the journey. >>Major shifts in industry digital is is the driver and and Manav thanks so much for being on the cube. Really appreciate your time. >>Sure, thank you. Thank you for having me >>And thanks for being with us for HP Discover 2021 the virtual version. You're watching the Cube, the leader in digital tech coverage. Keep it right there. >>Mhm.

>> Narrator: From around the globe, it's "theCUBE" with digital coverage of Smart Data Marketplaces brought to you by Io-Tahoe. >> We're back. We're talking about smart data and have been for several weeks now. Really it's all about injecting intelligence and automation into the data life cycle of the data pipeline. And today we're drilling into Smart Data Marketplaces, really trying to get to that self-serve, unified, trusted, secured, and compliant data models. And this is not trivial. And with me to talk about some of the nuances involved in actually getting there with folks that have experienced doing that. They'd send a series of digital evangelist with Tata Consultancy Services, TCS. And Ajay Vohora is back, he's the CEO of Io-Tahoe. Guys, great to see you, thanks so much for coming on. >> Good to see you, Dave. >> Hey Dave. >> Ajay, let's start with you. Let's set up the sort of smart data concept. What's that all about? What's your perspective? >> Yeah, so I mean, our way of thinking about this is you you've got data, it has latent value, and it's really about discovering what the properties of that data. Does it have value? Can you put that data to work? And the way we go about that with algorithms and machine learning, to generate signals in that data identified patterns, that means we can start to discover how can we apply that data to down stream? What value can we unlock for a customer and business? >> Well, so you've been on this, I mean, really like a laser, why? I mean, why this issue? Did you see a gap in the marketplace in terms of talking to customers and maybe you can help us understand the origin? >> Yeah, I think that the gap has always been there. They've been, it's become more apparent over recent times with big data. So the ability to manually work with volumes of data in petabytes is prohibitively complex and expensive. So you need the different routes, you need different set of tools and methods to do that. Metadata are data that you can understand about data. That's what we at Io-Tahoe focus on, discovering and generating that metadata. That ready, that analogy to automate those data ops processes. So the gap David, is being felt by a business owner prizes and all sectors, healthcare, telecoms, and putting that data to work. >> So Ved, Let's talk a little bit about your role. You work with a lot of customers. I see you as an individual in a company who's really trying to transform what is a very challenging industry. That's sort of ripe for transformation, but maybe you could give us your perspective on this, what kind of signals you're looking for from the data pipeline and we'll get into how you are helping transform healthcare? >> Thanks, David. You know I think this year has been one of those years where we've all realized about this idea of unknown unknowns, where something comes around the corner that you're completely not expecting. And that's really hard to plan for obviously. And I think what we need is the ability to find early signals and be able to act on things as soon as you can. Sometimes, and you know, the COVID-19 scenario of course, is hopefully once in a generation thing, but most businesses struggle with the idea that they may have the data there in their systems, but they still don't know which bit of that is really valuable and what are the signals they should be watching for. And I think the interesting thing here is the ability for us to extract from a massive data, the most critical and important signals. And I think that's where we want to focus on. >> And so, talk a little bit about healthcare in particular and sort of your role there, and maybe at a high level. How Tata and your eco-system are helping transform healthcare? >> So if you look at healthcare, you've got the bit where people need active intervention from a medical professional. And then you've got this larger body of people, typically elderly people who aren't unwell, but they have frailties. They have underlying conditions and they're very vulnerable, especially in the world that we're in now in the post-COVID-19 scenario. And what we were trying to look at is how do we keep people who are elderly, frail and vulnerable? How can we keep them safe in their own homes rather than moving to care homes, where there has been an incredibly high level of infection for things like COVID-19. So the world works better if you can keep people safe in their own homes, if you can see the slide we've got. We're also talking about a world where care is expensive. In most Western countries, especially in Western Europe, the number of elderly people is increasing as a percentage of the population, quite significantly, and resources just are not keeping up. We don't have enough people. We don't have enough funding to look after them effectively. And the care industry that used to do that job has been struggling of late. So it's kind of a perfect storm for the need for technology intervention there. And in that space, what we're saying is the data signal that we want to receive are exactly what as a relative, or a son or daughter you might want from a parent to say, "Everything's okay. "We know that today's been just like every other day "there are no anomalies in your daily living." If you could get the signals that might tell us that something's wrong, something not quite right. We don't need very complex diagnostics. We just need to know something's not quite right, that my dad hasn't woken up as has always at seven o'clock, but till nine o'clock there's no movement. Maybe he's a bit unwell. It's that kind of signal that if we can generate, can make a dramatic difference to how we can look out for these people, whether through professional carers or through family members. So what we're looking to do is to sensor-enable homes of vulnerable people so that those data signals can come through to us in a curated manner, in a way that protects privacy and security of the individual, but gives the right people, which is carers or chosen family members the access to the signals, which is alerts that might tell you there was too much movement at night, or the front door was been left open, things like that that would give you a reason to call him and check. Everybody has spoken to in this always has an example of an uncle or a relative or parent that they've looked after. And all they're looking for is a signal. Even stories like my father's neighbor calls me when he doesn't open his curtain by 11 o'clock, that actually, if you think about it is a data signal that something might be all right. And I think what we're trying to do with technology is create those kinds of data signals because ultimately, the healthcare system works much better if you can prevent rather than cure. So every dollar that you put into prevention saves maybe $3 to $5 downstream. The economic summit also are working our favor. >> And those signals give family members the confidence to act. Ajay, it is interesting to hear what Ved was talking about in terms of the unknowns, because when you think about the early days of the computer industry, there were a lot of knowns, the processes were known. It was like the technology was the big mystery. Now, I feel like it's flipped. We've certainly seen that with COVID. The technology is actually quite well understood and quite mature and reliable. One of the examples is automated data discovery, which is something that you guys have been been focused on at Io-Tahoe. Why is automated data discovery such an important component of a smart data life cycle? >> Yeah. I mean, if we look David at the schematic and this one moves from left to right where right at the outset with that latent data, the value is late because you don't know. Does it have? Can it be applied? Can that data be put to work or not? And the objective really is about driving some form of exchange or monetization of data. If you think about it in insurance or healthcare, you've got lots of different parties, providers, payers, patients, everybody's looking to make some kind of an exchange of information. The difficulty is in all of those organizations, that data sits within its own system. So data discovery, if we drill into the focus itself that, it's about understanding which data has value, classifying that data so that it can be applied and being able to tag it so that it can then be put to use it's the real enabler for DataOps. >> So maybe talk a little bit more about this. We're trying to get to self-service. It's something that we hear a lot about. You mentioned putting data to work. It seems to me that if the business can have access to that data and serve themselves, that's the way to put data to work. Do you have thoughts on that? >> Yeah, I mean, thinking back in terms of what IT and the IT function in a business could provide, there have been limitations around infrastructure, around scaling, around compute. Now that we're in an economy that is digital driven by API's your infrastructure, your data, your business rules, your intelligence, your models, all of those on the back of an API. So the options become limitless. How you can drive value and exchange that data. What that allows us to do is to be more creative, if we can understand what data has value for what use case. >> Ved, Let's talk a little bit about the US healthcare system. It's a good use case. I was recently at a chief data officer conference and listening to the CDO of Johns Hopkins, talk about the multiple different formats that they had to ingest to create that COVID map. They even had some PDFs, they had different definitions, and that's sort of underscored to me, the state of the US healthcare industry. I'm not as familiar with the UK and Europe generally, but I am familiar with the US healthcare system and the diversity that's there, the duplication of information and the like, maybe you could sort of summarize your perspectives and give us kind of the before and your vision of the after, if you will? >> The use of course, is particularly large and complex system. We all know that. We also know, I think there is some research that suggests that in the US the per-capita spend on healthcare is among the highest in the world. I think it's like 70%, and that compares to what just under 9%, which is going to be European, typical European figure. So it's almost double of that, but the outcomes are still vastly poor. When Ajay and I were talking earlier, I think we believe that there is a concept of a data friction. When you've got multiple players in an eco-system, trying to provide a single service as a patient, you're receiving a single health care service. There are probably a dozen up to 20 different organizations that have to collaborate to make sure you get that top of the line health care service. That kind of investment deserves. And what prevents it from happening very often is what we would call data friction, which is the ability to effectively share data. Something as simple as a healthcare record, which says, "This is Dave, this is Ved, this is Ajay." And when we go to hospital for anything, whatever happens, that healthcare record can capture all the information and tie to us as an individual. And if you go to a different hospital, then that record will follow you. This is how you would expect that to be implemented, but I think we're still on that journey. There are lots and lots of challenges. I've seen anecdotal data around people who suffered because they weren't carrying a card when they went into hospital, because that card has the critical elements of data, but in today's world, should you need to carry a piece of paper or can the entire thing be a digital data flow that can easily be, can certainly navigate through lack of paper and those kinds of things. So the vision that I think we need to be looking at is an effective data exchange or marketplace back with a kind of a backbone model where people agree and sign off a data standard, where each individual's data is always tied to the individual. So if you were to move States, if you would move providers, change insurance companies, none of that would impact your medical history, your data, and the ability to have the other care and medical professionals to access the data at the point of need and at the point of healthcare delivery. So I think that's the vision we're looking at, but as you rightly you said that there are enormous number of challenges, partly because of the history, of healthcare, I think it was technology enablement of healthcare started early. So there's a lot of legacy as well. So we shouldn't trivialize the challenges that the industry faces, but that I think is the way we want to go. >> Well, privacy is obviously a huge one, and a lot of the processes are built around non-digital processes and what you're describing as a flip for digital first. I mean, as a consumer, as a patient, I want an app for that. So I can see my own data. I can see price, price transparency, give access to people that I think need it. And that is a daunting task, isn't it? >> Absolutely. And I think the implicit idea and what you just said, which is very powerful is also on the app you want to control. >> Yes. >> And sometimes you want to be able to change access on data at that point. Right now, I'm at the hospital. I would like to access my data. And when I walk away or maybe three days later, I want to revoke that access. It's that level of control. And absolutely, it is by no means a trivial problem, but I think that's where you need the data automation tools. If you try to do any of this manually, we'd be here for another decade trying to solve this, but that's where tools like Io-Tahoe come in because to do this, a lot of the heavy lifting behind the scenes has to be automated. There has to be a machine churning that and presenting the simpler options. And I know you were talking about it just a little while ago Ajay. I was reminded of the example of a McDonald's or a Coke, because the sales store idea that you can go in and you can do your own ordering off a menu, or you can go in and select five different flavors from a Coke machine and choose your own particular blend of Coke. It's a very trivial example, but I think that's the word we want to get to with access of data as well. If it was that simple for consumers, for enterprise, business people, for doctors, then that's where we ultimately want to be able to arrive. But of course, to make something very simple for the end-user, somebody has to solve for complexity behind the scenes. >> So Ajay, it seems to me Ajay there're two major outcomes here. One is of course, the most important I guess, is patient outcomes, and the other is cost. I mean, they talked about the cost issues, we all, US especially understand the concerns about rising costs of healthcare. My question is this, how does a Smart Data Marketplace fit into achieving those two very important outcomes? >> When we think about how automation is enabling that, where we've got different data formats, the manual tasks are involved, duplication of information. The administrative overhead of that alone and the work, the rework, and the cycles of work that generates. That's really what we're trying to help with data is to eliminate that wasted effort. And with that wasted effort comes time and money to employ people to work through those siloed systems. So getting to the point where there is an exchange in a marketplace just as they would be for banking or insurance is really about automating the classification of data to make it available to a system that can pick it up through an API and to run a machine learning model and to manage a workflow, a process. >> Right, so you mentioned backing insurance, you're right. I mean, we've actually come a long way and just in terms of, know the customer and applying that to know the patient would be very powerful. I'm interested in what you guys are doing together, just in terms of your vision. Are you going to market together, kind of what you're seeing in terms of promoting or enabling this self-service, self-care. Maybe you could talk a little bit about Io-Tahoe and Tata, the intersection at the customer? >> Sure. I think we've been very impressed with the TCS vision of 4.0, how the re-imagining traditional industries, whether it's insurance, banking, healthcare, and bringing together automation, agile processes, robotics, AI, and once those enablers, technology may have brought together to re-imagine how those services can be delivered digitally. All of those are dependent on data. So we see that there's a really good fit here to enable understanding the legacy, the historic situation that has built up over time in an organization, a business and to help shine a light on what's meaningful in that to migrate to the cloud or to drive a digital twin, data science project. >> Ved, anything you can add to that? >> Sure. I mean, we do take the business 4.0 model quite seriously in terms of a lens with which you look at any industry, and what I talked about in healthcare was an example of that. And for us business 4.0, means a few very specific things. The technology that we use in today's verse should be agile, automated, intelligent, and cloud-based. These have become kind of hygiene factors now. On top of that, the businesses we build should be mass customized. They should be risk embracing. They should engage ecosystems, and they should strive for exponential value, not 10% growth year on year, but doubling, tripling every three, four years, because that's the competition that most businesses are facing today. And within that, the Tata group itself, is an extremely purpose-driven business. We really believe that we exist to serve communities, not just one specific set, i.e. shareholders, but the broader community in which we live and work. And I think this framework also allows us to apply that to things like healthcare, to education and to a whole vast range of areas where, everybody has a vision of using data science or doing really clever stuff at the gradients. But what becomes clear is, to do any of that, the first thing you need is a foundational piece. And as a foundation isn't right, then no matter how much you invest in the data science tools you won't get the answers you want. And the work we're doing with the Io-Tahoe really, for me, is particularly exciting because it sorts out that foundational piece. And at the end of it, to make all of this, again, I will repeat that, to make it simple and easy to use for the end user, whoever that is. And I realized that I'm probably the first person who's used fast food as a shining example for healthcare in this discussion, but you can make a lot of different examples. And today, if you press a button and start a car, that's simplicity, but someone has solved for that. And that's what we want to do with data as well. >> Yeah, that makes a lot of sense to me. We talk a lot about digital transformation and a digital business, and I would observe that a digital business puts data at the core. And you can certainly be the best example. There is, of course, Google is an all digital business, but take a company like Amazon, Who's got obviously a massive physical component to its business. Data is at the core. And that's exactly my takeaway from this discussion. Both of you are talking about putting data at the core, simplifying it, making sure that it's compliant, and healthcare it's taking longer, 'cause it's such a high risk industry, but it's clearly happening, COVID I guess, was an accelerant. Guys, Ajay, I'll start with you. Any final thoughts that you want to leave the audience with? _ Yeah, we're really pleased to be working with TCS. We've been able to explore how we're able to put dates to work in a range of different industries. Ved has mentioned healthcare, telecoms, banking and insurance are others. And the same impact they speak to whenever we see the exciting digital transformations that are being planned, being able to accelerate those, unlock the value from data is where we're having a purpose. And it's good that we can help patients in the healthcare sector, consumers in banking realize a better experience through having a more joined up marketplace with their data. >> Ved, you know what excites me about this conversation is that, as a patient or as a consumer, if I'm helping loved ones, I can go to the web and I can search, and I can find a myriad of possibilities. What you're envisioning here is really personalizing that with real time data. And that to me is a game changer. Your final thoughts? >> Thanks, David. I absolutely agree with you that the idea of data centricity and simplicity are absolutely forefront, but I think if we were to design an organization today, you might design it very differently to how most companies today are structured. And maybe Google and Amazon are probably better examples of that because you almost have to think of a business as having a data engine room at its core. A lot of businesses are trying to get to that stage, whereas what we call digital natives, are people who have started life with that premise. So I absolutely agree with you on that, but extending that a little bit. If you think of most industries as eco-systems that have to collaborate, then you've got multiple organizations who will also have to exchange data to achieve some shared outcomes. Whether you look at supply chains of automobile manufacturers or insurance companies or healthcares we've been talking about. So I think that's the next level of change we want to be able to make, which is to be able to do this at scale across organizations at industry level or in population scheme for healthcare. >> Yeah, Thank you for that. Go ahead Ajay. >> David that's where it comes back to again, the origination where we've come from in big data. The volume of data combined with the specificity of individualizing, personalizing a service around an individual amongst that massive data from different providers is where is exciting, that we're able to have an impact. >> Well, and you know Ajay, I'm glad you brought that up because in the early days of big data, there were only a handful of companies, the biggest financial institutions. Obviously, the internet giants who had all these engineers that were able to take advantage of it. But with companies like Io-Tahoe and others, and the investments that the industry has made in terms of providing the tools and simplifying that, especially with machine intelligence and AI and machine learning, these are becoming embedded into the tooling so that everybody can have access to them, small, medium, and large companies. That's really, to me, the exciting part of this new era that we're entering. >> Yeah, and we have placed those, take it down to the level of not-for-profits and smaller businesses that want to innovate and leapfrog into, to growing their digital delivery of their service. >> And I know a lot of time, but Ved, what you were saying about TCS's responsibility to society, I think is really, really important. Large companies like yours, I believe, and you clearly do as well, have a responsibility to society more than just a profit. And I think, Big Tech it's a better app in a lot of cases, but so thank you for that and thank you gentlemen for this great discussion. I really appreciate it. >> Thanks David. >> Thank you. >> All right, keep it right there. I'll be right back right after this short break. This is Dave Vellante for theCUBE. (calm music)

>> Narrator: From around the globe, it's theCUBE. With digital coverage of smart data marketplaces. Brought to you by Io-Tahoe. >> Digital transformation has really gone from a buzzword to a mandate, but digital business is a data business. And for the last several months we've been working with Io-Tahoe on an ongoing content series, focused on smart data and automation to drive better insights and outcomes, essentially putting data to work. And today we're going to do a deeper dive on automating data discovery. And one of the thought leaders in this space is Ajay Vohora, who's the CEO of Io-Tahoe. Once again, joining me, Ajay good to see you. Thanks for coming on. >> Great to be here, David, thank you. >> So let's, let's start by talking about some of the business realities and what are the economics that are driving automated data discovery? Why is that so important? >> Yeah, on this one, David it's a number of competing factors. We've got the reality of data which may be sensitive. So there's control. Three other elements wanting to drive value from that data to innovation. You can't really drive a lot of value without exchanging data. So the ability to exchange data and to manage those cost overheads and data discovery is at the root of managing that in an automated way to classify that data and set some policies to put that automation in place. >> Yeah, look, we have a picture of this. If we could bring it up guys, cause I want to, Ajay, help the audience understand kind of where data discovery fits in here. This is, as we talked about, this is a complicated situation for a lot of customers. They've got variety of different tools and you've really laid it out nicely here in this diagram. So, take us through sort of where that piece fits. >> Yeah, I mean, we're at the right hand side of this exchange, you know. We're really now in a data driven economy that is everything's connected through APIs that we consume online through mobile apps. And what's not apparent is the chain of activities and tasks that have to go into serving that data to an API at the outset. They may be many legacy systems, technologies, platforms On-premise, in cloud, hybrid, you name it and across those silos, getting to a unified view is the heavy lifting. I think we've seen some, some great impacts that BI tools, such as Power BI, Tableau, Looker, and so on, and Qlik have had, and they're in our ecosystem on visualizing Data and, you know, CEOs, managers, people that are working in companies day-to-day get a lot of value from saying, "What's the real time activity? "What was the trend over this month versus last month?" The tools to enable that, you know, we hear a lot of good things that we're doing with Snowflake, MongoDB on the public Cloud platforms, GCP Azure about enabling building those pipelines to feed into those analytics. But what often gets hidden is how do you source that data that could be locked into a mainframe, a data warehouse, IOT data, and pull over all of that together. And that is the reality of that is it's a lot of heavy lifting. It's hands on work that can be time consuming. And the issue there is that data may have value. It might have potential to have an impact on the top line for a business, on outcomes for consumers, but you're never really sure unless you've done the investigation, discovered it, unified that, and be able to serve that through to other technologies. >> Guys, if you would bring that picture back up again, because Ajay you made a point and I want to land on that for a second. There's a lot of manual curating. An example would be the data catalog. You know, data scientists complain all the time that they're manually wrangling data. And so you're trying to inject automation into the cycle. And then the other piece that I want you to address is the importance of APIs. You really can't do this without an architecture that allows you to connect things together that sort of enables some of the automation. >> Yep, I mean, I'll take that in two parts, David, the APIs, so virtual machines connected by APIs, business rules, and business logic driven by APIs, applications, so everything across the stack from infrastructure down to the network, hardware is all connected through APIs and the work of serving data through to an API, building those pipelines, is often miscalculated, just how much manual effort that takes and that manual effort, we've got a nice list here of what we automate down at the bottom, those tasks of indexing, labeling, mapping across different legacy systems, all of that takes away from the job of a data scientist or data engineer, looking to produce value, monetize data, and to help that business convey to consumers. >> Yeah, it's that top layer that the business sees, of course, there's a lot of work that has to go into achieving that. I want to talk about some of the key tech trends that you're seeing. And one of the things that we talk about a lot is metadata. The importance of metadata, you know, can't be understated. What are some of the big trends that you're seeing metadata and others? >> Yeah, I'll summarize it as five. There's a trend now look at metadata more holistically across the enterprise. And that really makes sense from trying to look across different data silos and apply a policy to manage that data. So that's the control piece. That's that lever. The other side, sometimes competing with that control around sensitive data around managing the cost of data is innovation. Innovation being able to speculate and experiment and try things out where you don't really know what the outcome is if you're a data scientist and engineer, you've got a hypothesis and therefore you've got that tension between control over data and innovation and driving value from it. So enterprise wide metadata management is really helping to unlock where might that latent value be across that sets of data. The other piece is adaptive data governance. Those controls that stick from the data policemen, data stewards, where they're trying to protect the organization, protect the brand, protect consumers data necessary, but in different use cases, you might want to nuance and apply a different policy to govern that data relevant to the context where you might have data that is less sensitive, that can be used for innovation and adapting the style of governance to fit the context is another trend that we're seeing coming up here. A few others is where we're sitting quite extensively in working with automating data discovery. We're now breaking that down into what can we direct? What do we know is a business outcome is a known upfront objective and direct that data discovery to towards that. And that means applying our algorithms around technology and our tools towards solving a known problem. The other one is autonomous data discovery. And that means, you know, trying to allow background processes to understand what changes are happening with data over time, flagging those anomalies. And the reason that's important is when you look over a length of time to see different spikes, different trends and activity, that's really giving a data ops team the ability to manage and calibrate how they're applying policies and controls the data. And the last two, David, that we're seeing is this huge drive towards self-service. So re-imagining how to apply policy data governance into the hands of a data consumer inside a business, or indeed the consumer themselves, to self-service if they're a banking customer or healthcare customer and the policies and the controls and rules, making sure that those are all in place to adaptively serve those data marketplaces that when are involved in creating. >> I want to ask you about the autonomous data discovering, the adaptive data governance, is the problem we're addressing there one of quality, in other words, machines are better than humans are at doing this? Is it one of scale? That humans just don't don't scale that well? Is it both? Can you add some color to that? >> Yeah, honestly, it's the same equation that existed 10 years ago, 20 years ago, it's being exacerbated, but it's that equation of how do I control all the things that I need to protect? How do I enable innovation where it is going to deliver business value? How do I exchange data between a customer, somebody in my supply chain safely, and do all of that whilst managing the fourth leg, which is cost overheads. There's not an open checkbook here. I've got to figure out if I'm the CIO and CDO, how I do all of this within a fixed budget. So those aspects have always been there, now with more choices, infrastructure in the Cloud, API driven applications, On-premises, and that is expanding the choices that a business has and how they put their data to work. It's also then creating a layer of management and data governance that really has to now manage those four aspects, control, innovation, exchange of data, and the cost overhead. >> That top layer of the first slide that we showed was all about the business value. So, I wonder if we could drill into the business impact a little bit. What are your customers seeing specifically in terms of the impact of all this automation on their business? >> Yeah, so we've had some great results. I think a few of the biggest have been helping customers move away from manually curating their data and their metadata. It used to be a time where if data initiatives or data governance initiatives, there'd be teams of people manually feeding a data catalog. And it's great to have that inventory of classified data to be able to understand single version of the truth, but having 10, 15 people manually process that, keep it up to date, when it's moving feet, the reality of it is what's true about data today, add another few sources and a few months time to your business, start collaborating with new partners, suddenly the landscape has changed. The amount of work has gone up, but what we're finding is through automating, creating that data discovery, feeding our data catalog, that's releasing a lot more time for our customers to spend on innovating and managing their data. A couple of others is around self service data analytics, moving the choices of what data might have business value into the hands of business users and data consumers to have faster cycle times around generating insights. And we're really helping them by automating the creation of those data sets that are needed for that. And the last piece, I'd have to say where we're seeing impacts more recently is in the exchange of data. There are a number of marketplaces out there who are now being compelled to become more digital, to rewire their business processes and everything from an RPA initiative to automation involving digital transformation is having CIOs, chief data officers and enterprise architects rethink how do they, how do they rewire the pipelines for their data to feed that digital transformation? >> Yeah, to me, it comes down to monetization. Now, of course, that's for a for-profit industry. For non-profits, for sure, the cost cutting or in the case of healthcare, which we'll talk about in a moment, I mean, it's patient outcomes, but the job of a Chief Data Officer has gone from data quality and governance and compliance to really figuring out how data can be monetized, not necessarily selling the data, but how it contributes to the monetization of the company. And then really understanding specifically for that organization, how to apply that. And that is a big challenge. We sort of chatted about 10 years ago, the early days of a dupe. And then 1% of the companies had enough engineers to figure it out, but now the tooling is available. The technology is there and the practices are there. And that really, to me is the bottom line, Ajay, is it's show me the money. >> Absolutely. It's definitely is focusing in on the single view of that customer and where we're helping there is to pull together those disparate, siloed sources of data to understand what are the needs of the patient, of the broker of the, if it's insurance? What are the needs of the supply chain manager, if it's manufacturing? And providing that 360 view of data is helping to see, helping that individual unlock the value for the business. So data's providing the lens provided, you know which data it is that can assist in doing that. >> And, you know, you mentioned RPA before, I had an RPA customer tell me she was a Six Sigma expert and she told me, "We would never try to apply Six Sigma "to a business process, "but with RPA we can do so very cheaply." Well, what that means is lower costs. It means better employee satisfaction and really importantly, better customer satisfaction and better customer outcomes. Let's talk about healthcare for a minute because it's a really important industry. It's one that is ripe for disruption and has really been, up until recently, pretty slow to adopt a lot of the major technologies that have been made available. But what are you seeing in terms of this theme we're using a putting data to work in healthcare specifically? >> Yeah, I mean, health care's has had a lot thrown at it. There's been a lot of change in terms of legislation recently, particularly in the U.S. market, in other economies, healthcare is on a path to becoming more digital. And part of that is around transparency of price. So, to be operating effectively as a healthcare marketplace, being able to have that price transparency around what an elective procedure is going to cost before taking that step forward. It's super important to have an informed decision around that. So if we look at the U.S., for example, we've seen that healthcare costs annually have risen to $4 trillion, but even with all of that cost, we have healthcare consumers who are reluctant sometimes to take up healthcare even if they have symptoms. And a lot of that is driven through not knowing what they're opening themselves up to. And, you know, I think David, if you or I were to book travel a holiday, maybe, or trip, we'd want to know what we're in for, what we're paying for upfront. But sometimes in healthcare that choice, the option might be the plan, but the cost that comes with it isn't. So recent legislation in the U.S. is certainly helpful to bring forward that price transparency. The underlying issue there though is the disparate different format types of data that are being used from payers, patients, employers, different healthcare departments to try and make that work. And where we're helping on that aspect in particular related to price transparency is to help make that data machine readable. So, sometimes with data, the beneficiary might be a person, but in a lot of cases, now we're seeing the ability to have different systems interact and exchange data in order to process the workflow to generate online lists of pricing from a provider that's been negotiated with a payer is really an enabling factor. >> So guys, I wonder if you could bring up the next slide, which is kind of the nirvana. So, if you saw the previous slide that the middle there was all different shapes and presumably to disparate data, this is the outcome that you want to get, where everything fits together nicely. And you've got this open exchange. It's not opaque as it is today. It's not bubble gum, band-aids and duct tape, but describe this sort of outcome that you're trying to achieve and maybe a little bit about what it's going to take to get there. >> Ajay: Yeah, that that's the culmination of a number of things. It's making sure that the data is machine readable, making it available to APIs, that could be RPA tools. We're working with technology companies that employ RPA for healthcare, and specifically to manage that patient and payer data to bring that together. In our data discovery, what we're able to do is to classify that data and have it made available to a downstream tool technology or person to apply that, that workflow to the data. So this looks like nirvana, it looks like utopia, but it's, you know, the end objective of a journey that we can see in different economies, that are at different stages of maturity in turning healthcare into a digital service even so that you can consume it from where you live, from home with telemedicine and tele care. >> Yeah, so, and this is not just for healthcare, but you know, you want to achieve that self-service data marketplace in virtually any industry. You're working with TCS, Tata Consulting Services to achieve this. You know, a company like Io-Tahoe has to have partnerships with organizations that have deep industry expertise. Talk about your relationship with TCS and what you guys are doing specifically in this regard. >> Yeah, we've been working with TCS now for a long while and we'll be announcing some of those initiatives here where we're now working together to reach their customers where they've got a brilliant framework of business, 4.0, where they're re-imagining with the clients, how their business can operate with AI, with automation and become more agile and digital. Our technology, now, the reams of patients that we have in our portfolio, being able to apply that at scale, on a global scale across industries, such as banking, insurance and healthcare is really allowing us to see a bigger impact on consumer outcomes, patient outcomes. And the feedback from TCS is that we're really helping in those initiatives remove that friction. They talk a lot about data friction. I think that's a polite term for the image that we just saw with the disparate technologies that the legacy that has built up. So if we want to create a transformation, having that partnership with TCS across industries is giving us that reach and that impact on many different people's day-to-day jobs and lives. >> Let's talk a little bit about the Cloud. It's a topic that we've hit on quite a bit here in this content series. But, but you know, the Cloud companies, the big hyper-scalers, they've put everything into the Cloud, right? But customers are more circumspect than that. But at the same time, machine intelligence, ML, AI, the Cloud is a place to do a lot of that. That's where a lot of the innovation occurs. And so what are your thoughts on getting to the Cloud, putting data to work, if you will, with machine learning, stuff that you're doing with AWS, what's your fit there? >> Yeah, we, David, we work with all of the Cloud platforms, Microsoft Azure, GCP, IBM, but we're expanding our partnership now with AWS. And we're really opening up the ability to work with their Greenfield accounts, where a lot of that data, that technology is in their own data centers at the customer. And that's across banking, healthcare, manufacturing, and insurance. And for good reason, a lot of companies that have taken the time to see what works well for them with the technologies that the Cloud providers are offering, and a lot of cases, testing services or analytics using the Cloud to move workloads to the Cloud to drive data analytics is a real game changer. So there's good reason to maintain a lot of systems On-premise. If that makes sense from a cost, from a liability point of view and the number of clients that we work with that do have, and will keep their mainframe systems when in Cobra is no surprise to us, but equally they want to tap into technologies that AWS has such as SageMaker. The issue is as a Chief Data Officer, I didn't have the budget to move everything to the Cloud they want, I might want to show some results first upfront to my business users and work closely with my Chief Marketing Officer to look at what's happening in terms of customer trends and customer behavior> What are the customer outcomes, patient outcomes and partner outcomes that you can achieve through analytics, data science? So, working with AWS and with clients to manage that hybrid topology of some of that data being in the Cloud, being put to work with AWS SageMaker and Io-Tahoe being used to identify where is the data that needs to be amalgamated and curated to provide the dataset for machine learning, advanced analytics to have an impact for the business. >> So what are the critical attributes of what you're looking at to help customers decide what to move and what the keep if you will? >> Well, one of the quickest outcomes that we help customers achieve is to buy that business glossary, you know, that the items of data, that means something to them across those different silos and pull all of that together into a unified view. Once they've got that data engineer working with a business manager to think through, how do we want to create this application? Now, what is the churn model, the loyalty or the propensity model that we want to put in place here? How do we use predictive analytics to understand what needs for a patient that sort of innovation is what we're unlocking, applying a tools such as SageMaker on AWS to then do the computation and to build those models to deliver that outcome is across that value chain. And it goes back to the first picture that we put up, David, you know, the outcome is that API on the back of it, you've got a machine learning model that's been developed in a tool such as Databricks or Jupiter notebook. That data has to be sourced from somewhere. Somebody has to say that, "Yep, "You've got permission to do what you're trying to do without falling foul "of any compliance around data." And it all goes back to discovering that data, classifying it, indexing it in an automated way to cut those timelines down to hours and days. >> Yeah, it's the innovation part of your data portfolio, if you will, that you're going to put into the Cloud, apply tools like SageMaker and others, your tool Azure. I mean, whatever your favorite tool is, you don't care. The customer's going to choose that. And you know, the Cloud vendors, maybe they want you to use their tool, but they're making their marketplaces available to everybody, but it's that innovation piece, the ones that you, where you want to apply that self-service data marketplace to, and really drive, as I said before, monetization, All right, give us your final thoughts. Ajay, bring us home. >> So final thoughts on this, David, is at the moment, we're seeing a lot of value in helping customers discover their data using automation, automatically curating a data catalog. And that unified view is then being put to work through our API is having an open architecture to plug in whatever tool technology our clients have decided to use. And that open architecture is really feeding into the reality of what CIOs and Chief Data Officers are managing, which is a hybrid On-premise Cloud approach to use best of breed. But business users wanting to use a particular technology to get their business outcome, having the flexibility to do that no matter where your data is sitting On-premise, on Cloud is where self-service comes in so that sales service view of what data I can plug together, jive exchange, monetizing that data is where we're starting to see some real traction with customers. Now accelerating, becoming more digital to serve their own customers. >> Yeah, we really have seen a cultural mind shift going from sort of complacency, and obviously COVID has accelerated this, but the combination of that cultural shift, the Cloud machine intelligence tools give me a lot of hope that the promises of big data will ultimately be lived up to in this next 10 years. So Ajay Vohora, thanks so much for coming back on theCUBE. You're a great guest and appreciate your insights. >> Appreciate it, David. See you next time. >> All right, keep it right there, everybody, right back after this short break. 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>> Narrator: From around the globe, it's the CUBE with digital coverage of Smart Data Marketplaces, brought to you by Io-Tahoe. >> Hello this is Dave Vellante of the CUBE inviting you to join me for a special drill down presentation on the importance of automated data migration. Along with our friends from Io-Tahoe, we're going to explore the recent trends of automated data discovery, adaptive data governance, and just how far we've come from manually curating an enterprise data catalog. Ajay Vahora is the CEO of Io-Tahoe, as well as Stuti Deshpande of AWS and the digital evangelist Ved Sen of TCS, Tata Consultancy Services, will be there as well. Hope you can join us on Thursday, September 17th, at 9:00 a.m. Pacific for Smart Data Marketplaces. For more details, click on theCUBE.net. (upbeat music)

>>from around the globe. It's the Cube with digital coverage of smart data. Marketplace is brought to You by Io Tahoe Digital transformation is really gone from buzzword to a mandate. Additional businesses, a data business. And for the last several months, we've been working with Iot Tahoe on an ongoing content. Serious, serious, focused on smart data and automation to drive better insights and outcomes, essentially putting data to work. And today we're gonna do a deeper dive on automating data Discovery. And one of the thought leaders in this space is a J ahora who is the CEO of Iot. Tahoe's once again joining Me A J Good to see you. Thanks for coming on. >>A great to be here, David. Thank you. >>So let's start by talking about some of the business realities. And what are the economics that air? That air driving, automated data Discovery? Why is that so important? >>Yeah, and on this one, David, it's It's a number of competing factors we've got. The reality is data which may be sensitive, so this control on three other elements are wanting to drive value from that data. So innovation, you can't really drive a lot of value without exchanging data. So the ability to exchange data and to manage those costs, overheads and data discovery is at the roots of managing that in an automated way to classify that data in sets and policies to put that automation in place. >>Yeah. Okay, look, we have a picture of this. We could bring it up, guys, because I want oh, A j help the audience. Understand? Unaware data Discovery fits in here. This is as we talked about this, a complicated situation for a lot of customers. They got a variety of different tools, and you really laid it out nicely here in this diagram. So take us through. Sort of where that he spits. >>Yeah. I mean, where at the right hand side, This exchange. You know, we're really now in a data driven economy that is, everything's connected through AP, eyes that we consume on mine free mobile relapse. And what's not a parent is the chain of activities and tasks that have to go into serving that data two and eight p. I. At the outset, there may be many legacy systems, technologies, platforms on premise and cloud hybrids. You name it. Andi across those silos. Getting to a unified view is the heavy lifting. I think we've seen Cem some great impacts that be I titles such as Power Bi I tableau looker on DSO on in Clear. Who had Andi there in our ecosystem on visualising Data and CEO's managers, people that are working in companies day to day get a lot of value from saying What's the was the real time activity? What was the trend over this month? First his last month. The tools to enable that you know, we here, Um, a lot of good things are work that we're doing with snowflake mongo db on the public cloud platforms gcpd as your, um, about enabling building those pay planes to feed into those analytics. But what often gets hidden is have you sauce that data that could be locked into a mainframe, a data warehouse? I ot data on DPA, though, that all of that together that is the reality of that is it's it's, um, it's a lot of heavy lifting It z hands on what that, um, can be time consuming on the issue There is that data may have value. It might have potential to have an impact on the on the top line for a business on outcomes for consumers. But you never any sure unless you you've done the investigation discovered it unified that Onda and be able to serve that through to other technologies. >>Guys have. You would bring that picture back up again because A. J, you made a point, and I wanna land on that for a second. There's a lot of manual curating. Ah, an example would be the data catalogue if they decide to complain all the time that they're manually wrangling data. So you're trying to inject automation in the cycle, and then the other piece that I want you to addresses the importance of AP eyes. You really can't do this without an architecture that allows you to connect things together. That sort of enables some of the automation. >>Yeah, I mean, I don't take that in two parts. They would be the AP eyes so virtual machines connected by AP eyes, um, business rules and business logic driven by AP eyes applications. So everything across the stack from infrastructure down to the network um, hardware is all connected through AP eyes and the work of serving data three to an MP I Building these pipelines is is often, um, miscalculated. Just how much manual effort that takes and that manual ever. We've got a nice list here of what we automate down at the bottom. Those tasks of indexing, labeling, mapping across different legacy systems. Um, all of that takes away from the job of a data scientist today to engineer it, looking to produce value monetize data on day two to help their business day to conceive us. >>Yes. So it's that top layer that the business sees, of course, is a lot of work that has to go went into achieving that. I want to talk about some of the key tech trends that you're seeing and one of the things that we talked about a lot of metadata at the importance of metadata. It can't be understated. What are some of the big trends that you're seeing metadata and others? >>Yeah, I'll summarize. It is five. There's trains now, look, a metadata more holistically across the enterprise, and that really makes sense from trying. Teoh look across different data silos on apply, um, a policy to manage that data. So that's the control piece. That's that lever the other side's on. Sometimes competing with that control around sense of data around managing the costs of data is innovation innovation, being able to speculate on experiment and trying things out where you don't really know what the outcome is. If you're a data scientist and engineer, you've got a hypothesis. And now, before you got that tension between control over data on innovation and driving value from it. So enterprise wide manage data management is really helping to enough. Where might that latent value be across that sets of data? The other piece is adaptive data governance. Those controls that that that stick from the data policemen on day to steer its where they're trying to protect the organization, protect the brand, protect consumers data is necessary. But in different use cases, you might want to nuance and apply a different policy to govern that data run of into the context where you may have data that is less sensitive. Um, that can me used for innovation. Andi. Adapting the style of governance to fit the context is another trend that we're seeing coming up here. A few others is where we're sitting quite extensively and working with automating data discovery. We're now breaking that down into what can we direct? What do we know is a business outcome is a known up front objective on direct that data discovery to towards that. And that means applying around with Dems run technology and our tools towards solving a known problem. The other one is autonomous data discovery. And that means, you know, trying to allow background processes do winds down what changes are happening with data over time flagging those anomalies. And the reason that's important is when you look over a length of time to see different spikes, different trends and activity that's really giving a day drops team the ability to to manage and calibrate how they're applying policies and controls today. There, in the last two David that we're seeing is this huge drive towards self service so reimagining how to play policy data governance into the hands off, um, a day to consumer inside a business or indeed, the consumer themselves. The South service, um, if their banking customer or healthcare customer and the policies and the controls and rules, making sure that those are all in place to adaptive Lee, um, serve those data marketplaces that, um when they're involved in creating, >>I want to ask you about the autonomous data discovering the adaptive data. Governance is the is the problem where addressing their one of quality. In other words, machines air better than humans are doing this. Is that one of scale that humans just don't don't scale that well, is it? Is it both? Can you add some color to that >>yet? Honestly, it's the same equation that existed 10 years ago, 20 years ago. It's It's being exacerbated, but it's that equation is how do I control both things that I need to protect? How do we enable innovation where it is going to deliver business value? Had to exchange data between a customer, somebody in my supply chains safely. And all of that was managing the fourth that leg, which is cost overheads. You know, there's no no can checkbook here. I've got a figure out. If only see io and CDO how I do all of this within a fixed budget so that those aspects have always been there. Now, with more choices. Infrastructure in the cloud, um, NPR driven applications own promise. And that is expanding the choices that a a business has and how they put mandated what it's also then creating a layer off management and data governance that really has to now, uh, manage those full wrath space control, innovation, exchange of data on the cost overhead. >>That that top layer of the first slide that we showed was all about business value. So I wonder if we could drill into the business impact a little bit. What do your customers seeing you know, specifically in terms of the impact of all this automation on their business? >>Yeah, so we've had some great results. I think view the biggest Have Bean helping customers move away from manually curating their data in their metadata. It used to be a time where for data quality initiatives or data governance initiative that be teams of people manually feeding a data Cavallo. And it's great to have the inventory of classified data to be out to understand single version of the trees. But in a having 10 15 people manually process that keep it up to date when it's moving feet. The reality of it is what's what's true about data today? and another few sources in a few months. Time to your business on start collaborating with new partners. Suddenly the landscape has changed. The amount of work is gonna But the, um, what we're finding is through automating creating that data discovery feeding a dent convoke that's releasing a lot more time for our CAS. Mr Spend on innovating and managing their data. A couple of others is around cell service data and medics moving the the choices of what data might have business value into the hands of business users and and data consumers to They're faster cycle times around generating insights. Um, we really helping that by automating the creation of those those data sets that are needed for that. And in the last piece, I'd have to say where we're seeing impacts. A more recently is in the exchange of data. There are a number of marketplaces out there who are now being compelled to become more digital to rewire their business processes. Andi. Everything from an r p a initiative. Teoh automation involving digital transformation is having, um, see iose Chief data officers Andi Enterprise architects rethink how do they how they re worthy pipelines? But they dated to feed that additional transformation. >>Yeah, to me, it comes down to monetization. Of course, that's for for profit in industry, from if nonprofits, for sure, the cost cutting or, in the case of healthcare, which we'll talk about in a moment. I mean, it's patient outcomes. But you know, the the job of ah, chief data officer has gone from your data quality and governance and compliance to really figuring out how data and be monetized, not necessarily selling the data, but how it contributes for the monetization of the company and then really understanding specifically for that organization how to apply that. And that is a big challenge. We chatted about it 10 years ago in the early days of a Duke. And then, you know, 1% of the companies had enough engineers to figure it out. But now the tooling is available, the technology is there and the the practices air there, and that really to me, is the bottom line. A. J is it says to show me the money. >>Absolutely. It's is definitely then six sing links is focusing in on the saying over here, that customer Onda, where we're helping there is dio go together. Those disparities siloed source of data to understand what are the needs of the patient of the broker of the if it's insurance? Ah, one of the needs of the supply chain manager If its manufacturing onda providing that 3 60 view of data, um is helping to see helping that individual unlock the value for the business. Eso data is providing the lens, provided you know which data it is that can God assist in doing that? >>And you know, you mentioned r p A. Before an r p A customer tell me she was a six Sigma expert and she told me we would never try to apply six segment to a business process. But with our P A. We can do so very cheaply. Well, what that means is lower costs means better employee satisfaction and, really importantly, better customer satisfaction and better customer outcomes. Let's talk about health care for a minute because it's a really important industry. It's one that is ripe for disruption on has really been up until recently, pretty slow. Teoh adopt ah, lot of the major technologies that have been made available, but come, what are you seeing in terms of this theme, we're using a putting data to work in health care. Specific. >>Yeah, I mean, healthcare's Havlat thrown at it. There's been a lot of change in terms of legislation recently. Um, particularly in the U. S. Market on in other economies, um, healthcare ease on a path to becoming more digital on. Part of that is around transparency of price, saying to be operating effectively as a health care marketplace, being out to have that price transparency, um, around what an elective procedure is going to cost before taking that that's that forward. It's super important to have an informed decision around there. So we look at the US, for example. We've seen that health care costs annually have risen to $4 trillion. But even with all of that on cost, we have health care consumers who are reluctant sometimes to take up health care if they even if they have symptoms on a lot of that is driven through, not knowing what they're opening themselves up to. Andi and I think David, if you are, I want to book, travel, holiday, maybe, or trip. We want to know what what we're in for what we're paying for outfront, but sometimes in how okay, that choice, the option might be their plan, but the cost that comes with it isn't so recent legislation in the US Is it certainly helpful to bring for that tryst price, transparency, the underlying issue there? There is the disparity. Different formats, types of data that being used from payers, patients, employers, different healthcare departments try and make that make that work. And when we're helping on that aspect in particular related to track price transparency is to help make that date of machine readable. So sometimes with with data, the beneficiary might be on a person. I've been a lot of cases now we're seeing the ability to have different systems, interact and exchange data in order to process the workflow. To generate online at lists of pricing from a provider that's been negotiated with a payer is, um, is really a neighboring factor. >>So, guys, I wonder if you bring up the next slide, which is kind of the Nirvana. So if you if you saw the previous slide that the middle there was all different shapes and presumably to disparage data, this is that this is the outcome that you want to get. Everything fits together nicely and you've got this open exchange. It's not opaque as it is today. It's not bubble gum band aids and duct tape, but but but described this sort of outcome the trying to achieve and maybe a little bit about what gonna take to get there. >>Yeah, that's a combination of a number of things. It's making sure that the data is machine readable. Um, making it available to AP eyes that could be our ph toes. We're working with technology companies that employ R P. A full health care. I'm specifically to manage that patient and pay a data. Teoh, bring that together in our data Discovery. What we're able to do is to classify that data on having made available to eight downstream tour technology or person to imply that that workflow to to the data. So this looks like nirvana. It looks like utopia. But it's, you know, the end objective of a journey that we can see in different economies there at different stages of maturity, in turning healthcare into a digital service, even so that you could consume it from when you live from home when telling medicine. Intellicast >>Yes, so And this is not just health care but you wanna achieve that self service doing data marketplace in virtually any industry you working with TCS, Tata Consultancy Services Toe Achieve this You know, if you are a company like Iota has toe have partnerships with organizations that have deep industry expertise Talk about your relationship with TCS and what you guys are doing specifically in this regard. >>Yeah, we've been working with TCS now for room for a long while. Andi will be announcing some of those initiatives here where we're now working together to reach their customers where they've got a a brilliant framework of business for that zero when there re imagining with their clients. Um, how their business cause can operate with ai with automation on, become more agile in digital. Um, our technology, the dreams of patients that we have in our portfolio being out to apply that at scale on the global scale across industries such as banking, insurance and health care is is really allowing us to see a bigger impact on consumer outcomes. Patient outcomes And the feedback from TCS is that we're really helping in those initiatives remove that friction. They talk a lot about data. Friction. Um, I think that's a polite term for the the image that we just saw with the disparity technologies that the legacy that has built up. So if we want to create a transformation, Um, having a partnership with TCS across Industries is giving us that that reach and that impacts on many different people's day to day jobs and knives. >>Let's talk a little bit about the cloud. It's It's a topic that we've hit on quite a bit here in this in this content Siri's. But But you know, the cloud companies, the big hyper scale should put everything into the cloud, right? But but customers are more circumspect than that. But at the same time, machine intelligence M. L. A. The cloud is a place to do a lot of that. That's where a lot of the innovation occurs. And so what are your thoughts on getting to the cloud? Ah, putting dated to work, if you will, with machine learning stuff you're doing with aws. What? You're fit there? >>Yeah, we we and David. We work with all of the cloud platforms. Mike stuffed as your G, c p IBM. Um, but we're expanding our partnership now with AWS Onda we really opening up the ability to work with their Greenfield accounts, where a lot of that data that technology is in their own data centers at the customer, and that's across banking, health care, manufacturing and insurance. And for good reason. A lot of companies have taken the time to see what works well for them, with the technologies that the cloud providers ah, are offered a offering in a lot of cases testing services or analytics using the cloud to move workloads to the cloud to drive Data Analytics is is a real game changer. So there's good reason to maintain a lot of systems on premise. If that makes sense from a cost from a liability point of view on the number of clients that we work with, that do have and we will keep their mainframe systems within kobo is is no surprise to us, but equally they want to tap into technologies that AWS have such a sage maker. The issue is as a chief data officer, I don't have the budget to me, everything to the cloud day one, I might want to show some results. First upfront to my business users Um, Onda worked closely with my chief marketing officer to look at what's happening in terms of customer trains and customer behavior. What are the customer outcomes? Patient outcomes and partner at comes I can achieve through analytics data signs. So I, working with AWS and with clients to manage that hybrid topology of some of that data being, uh, in the cloud being put to work with AWS age maker on night, I hope being used to identify where is the data that needs to bay amalgamated and curated to provide the data set for machine learning advanced and medics to have an impact for the business. >>So what are the critical attributes of what you're looking at to help customers decide what what to move and what to keep, if you will. >>Well, what one of the quickest outcomes that we help custom achieve is to buy that business blustery. You know that the items of data that means something to them across those different silos and pour all of that together into a unified view once they've got that for a data engineer working with a a business manager to think through how we want to create this application. There was the turn model, the loyalty or the propensity model that we want to put in place here. Um, how do we use predictive and medics to understand what needs are for a patient, that sort of innovation is what we're looking applying the tools such a sagemaker, uh, night to be west. So they do the the computation and to build those models to deliver the outcome is is across that value chain, and it goes back to the first picture that we put up. David, you know the outcome Is that a P I On the back of it, you've got the machine learning model that's been developed in That's always such as data breaks. But with Jupiter notebook, that data has to be sourced from somewhere. Somebody has to say that yet you've got permission to do what you're trying to do without falling foul of any compliance around data. Um, it'll goes back to discovering that data, classifying it, indexing it in an automated way to cut those timelines down two hours and days. >>Yeah, it's the it's the innovation part of your data portfolio, if you will, that you're gonna put into the cloud. Apply tools like sage maker and others. You told the jury. Whatever your favorite tool is, you don't care. The customer's gonna choose that and hear the cloud vendors. Maybe they want you to use their tool, but they're making their marketplaces available to everybody. But it's it's that innovation piece, the ones that you where you want to apply that self service data marketplace to and really drive. As I said before monetization. All right, give us your final thoughts. A. J bring us home. >>So final thoughts on this David is that at the moment we're seeing, um, a lot of value in helping customers discover that day the using automation automatically curating a data catalogue, and that unified view is then being put to work through our A B. I's having an open architecture to plug in whatever tool technology our clients have decided to use, and that open architecture is really feeding into the reality of what see Iose in Chief Data Officers of Managing, which is a hybrid on premise cloud approach. Do you suppose to breed Andi but business users wanting to use a particular technology to get their business outcome having the flexibility to do that no matter where you're dating. Sitting on Premise on Cloud is where self service comes in that self service. You of what data I can plug together, Dr Exchange. Monetizing that data is where we're starting to see some real traction. Um, with customers now accelerating becoming more digital, uh, to serve their own customers, >>we really have seen a cultural mind shift going from sort of complacency. And obviously, cove, it has accelerated this. But the combination of that cultural shift the cloud machine intelligence tools give give me a lot of hope that the promises of big data will ultimately be lived up to ah, in this next next 10 years. So a J ahora thanks so much for coming back on the Cube. You're you're a great guest. And ah, appreciate your insights. >>Appreciate, David. See you next time. >>All right? And keep it right there. Very right back. Right after this short break

>> Narrator: From around the globe, it's "theCUBE" with digital coverage of Smart Data Marketplaces brought to you by Io-Tahoe. >> We're back. We're talking about smart data and have been for several weeks now. Really it's all about injecting intelligence and automation into the data life cycle of the data pipeline. And today we're drilling into Smart Data Marketplaces, really trying to get to that self-serve, unified, trusted, secured, and compliant data models. And this is not trivial. And with me to talk about some of the nuances involved in actually getting there with folks that have experienced doing that. They'd send a series of digital evangelist with Tata Consultancy Services, TCS. And Ajay Vohora is back, he's the CEO of Io-Tahoe. Guys, great to see you, thanks so much for coming on. >> Good to see you, Dave. >> Hey Dave. >> Ajay, let's start with you. Let's set up the sort of smart data concept. What's that all about? What's your perspective? >> Yeah, so I mean, our way of thinking about this is you you've got data, it has latent value, and it's really about discovering what the properties of that data. Does it have value? Can you put that data to work? And the way we go about that with algorithms and machine learning, to generate signals in that data identified patterns, that means we can start to discover how can we apply that data to down stream? What value can we unlock for a customer and business? >> Well, so you've been on this, I mean, really like a laser, why? I mean, why this issue? Did you see a gap in the marketplace in terms of talking to customers and maybe you can help us understand the origin? >> Yeah, I think that the gap has always been there. They've been, it's become more apparent over recent times with big data. So the ability to manually work with volumes of data in petabytes is prohibitively complex and expensive. So you need the different routes, you need different set of tools and methods to do that. Metadata are data that you can understand about data. That's what we at Io-Tahoe focus on, discovering and generating that metadata. That ready, that analogy to automate those data ops processes. So the gap David, is being felt by a business owner prizes and all sectors, healthcare, telecoms, and putting that data to work. >> So Ved, Let's talk a little bit about your role. You work with a lot of customers. I see you as an individual in a company who's really trying to transform what is a very challenging industry. That's sort of ripe for transformation, but maybe you could give us your perspective on this, what kind of signals you're looking for from the data pipeline and we'll get into how you are helping transform healthcare? >> Thanks, David. You know I think this year has been one of those years where we've all realized about this idea of unknown unknowns, where something comes around the corner that you're completely not expecting. And that's really hard to plan for obviously. And I think what we need is the ability to find early signals and be able to act on things as soon as you can. Sometimes, and you know, the COVID-19 scenario of course, is hopefully once in a generation thing, but most businesses struggle with the idea that they may have the data there in their systems, but they still don't know which bit of that is really valuable and what are the signals they should be watching for. And I think the interesting thing here is the ability for us to extract from a massive data, the most critical and important signals. And I think that's where we want to focus on. >> And so, talk a little bit about healthcare in particular and sort of your role there, and maybe at a high level. How Tata and your eco-system are helping transform healthcare? >> So if you look at healthcare, you've got the bit where people need active intervention from a medical professional. And then you've got this larger body of people, typically elderly people who aren't unwell, but they have frailties. They have underlying conditions and they're very vulnerable, especially in the world that we're in now in the post-COVID-19 scenario. And what we were trying to look at is how do we keep people who are elderly, frail and vulnerable? How can we keep them safe in their own homes rather than moving to care homes, where there has been an incredibly high level of infection for things like COVID-19. So the world works better if you can keep people safe in their own homes, if you can see the slide we've got. We're also talking about a world where care is expensive. In most Western countries, especially in Western Europe, the number of elderly people is increasing as a percentage of the population, quite significantly, and resources just are not keeping up. We don't have enough people. We don't have enough funding to look after them effectively. And the care industry that used to do that job has been struggling of late. So it's kind of a perfect storm for the need for technology intervention there. And in that space, what we're saying is the data signal that we want to receive are exactly what as a relative, or a son or daughter you might want from a parent to say, "Everything's okay. "We know that today's been just like every other day "there are no anomalies in your daily living." If you could get the signals that might tell us that something's wrong, something not quite right. We don't need very complex diagnostics. We just need to know something's not quite right, that my dad hasn't woken up as has always at seven o'clock, but till nine o'clock there's no movement. Maybe he's a bit unwell. It's that kind of signal that if we can generate, can make a dramatic difference to how we can look out for these people, whether through professional carers or through family members. So what we're looking to do is to sensor-enable homes of vulnerable people so that those data signals can come through to us in a curated manner, in a way that protects privacy and security of the individual, but gives the right people, which is carers or chosen family members the access to the signals, which is alerts that might tell you there was too much movement at night, or the front door was been left open, things like that that would give you a reason to call him and check. Everybody has spoken to in this always has an example of an uncle or a relative or parent that they've looked after. And all they're looking for is a signal. Even stories like my father's neighbor calls me when he doesn't open his curtain by 11 o'clock, that actually, if you think about it is a data signal that something might be all right. And I think what we're trying to do with technology is create those kinds of data signals because ultimately, the healthcare system works much better if you can prevent rather than cure. So every dollar that you put into prevention saves maybe $3 to $5 downstream. The economic summit also are working our favor. >> And those signals give family members the confidence to act. Ajay, it is interesting to hear what Ved was talking about in terms of the unknowns, because when you think about the early days of the computer industry, there were a lot of knowns, the processes were known. It was like the technology was the big mystery. Now, I feel like it's flipped. We've certainly seen that with COVID. The technology is actually quite well understood and quite mature and reliable. One of the examples is automated data discovery, which is something that you guys have been been focused on at Io-Tahoe. Why is automated data discovery such an important component of a smart data life cycle? >> Yeah. I mean, if we look David at the schematic and this one moves from left to right where right at the outset with that latent data, the value is late because you don't know. Does it have? Can it be applied? Can that data be put to work or not? And the objective really is about driving some form of exchange or monetization of data. If you think about it in insurance or healthcare, you've got lots of different parties, providers, payers, patients, everybody's looking to make some kind of an exchange of information. The difficulty is in all of those organizations, that data sits within its own system. So data discovery, if we drill into the focus itself that, it's about understanding which data has value, classifying that data so that it can be applied and being able to tag it so that it can then be put to use it's the real enabler for that per day drops. >> So maybe talk a little bit more about this. We're trying to get to self-service. It's something that we hear a lot about. You mentioned putting data to work. It seems to me that if the business can have access to that data and serve themselves, that's the way to put data to work. Do you have thoughts on that? >> Yeah, I mean, thinking back in terms of what IT and the IT function in a business could provide, there have been limitations around infrastructure, around scaling, around compute. Now that we're in an economy that is digital driven by API's your infrastructure, your data, your business rules, your intelligence, your models, all of those on the back of an API. So the options become limitless. How you can drive value and exchange that data. What that allows us to do is to be more creative, if we can understand what data has value for what use case. >> Ved, Let's talk a little bit about the US healthcare system. It's a good use case. I was recently at a chief data officer conference and listening to the CDO of Johns Hopkins, talk about the multiple different formats that they had to ingest to create that COVID map. They even had some PDFs, they had different definitions, and that's sort of underscored to me, the state of the US healthcare industry. I'm not as familiar with the UK and Europe generally, but I am familiar with the US healthcare system and the diversity that's there, the duplication of information and the like, maybe you could sort of summarize your perspectives and give us kind of the before and your vision of the after, if you will? >> The use of course, is particularly large and complex system. We all know that. We also know, I think there is some research that suggests that in the US the per-capita spend on healthcare is among the highest in the world. I think it's like 70%, and that compares to what just under 9%, which is going to be European, typical European figure. So it's almost double of that, but the outcomes are still vastly poor. When Ajay and I were talking earlier, I think we believe that there is a concept of a data friction. When you've got multiple players in an eco-system, trying to provide a single service as a patient, you're receiving a single health care service. There are probably a dozen up to 20 different organizations that have to collaborate to make sure you get that top of the line health care service. That kind of investment deserves. And what prevents it from happening very often is what we would call data friction, which is the ability to effectively share data. Something as simple as a healthcare record, which says, "This is Dave, this is Ved, this is Ajay." And when we go to hospital for anything, whatever happens, that healthcare record can capture all the information and tie to us as an individual. And if you go to a different hospital, then that record will follow you. This is how you would expect that to be implemented, but I think we're still on that journey. There are lots and lots of challenges. I've seen anecdotal data around people who suffered because they weren't carrying a card when they went into hospital, because that card has the critical elements of data, but in today's world, should you need to carry a piece of paper or can the entire thing be a digital data flow that can easily be, can certainly navigate through lack of paper and those kinds of things. So the vision that I think we need to be looking at is an effective data exchange or marketplace back with a kind of a backbone model where people agree and sign off a data standard, where each individual's data is always tied to the individual. So if you were to move States, if you would move providers, change insurance companies, none of that would impact your medical history, your data, and the ability to have the other care and medical professionals to access the data at the point of need and at the point of healthcare delivery. So I think that's the vision we're looking at, but as you rightly you said that there are enormous number of challenges, partly because of the history, of healthcare, I think it was technology enablement of healthcare started early. So there's a lot of legacy as well. So we shouldn't trivialize the challenges that the industry faces, but that I think is the way we want to go. >> Well, privacy is obviously a huge one, and a lot of the processes are built around non-digital processes and what you're describing as a flip for digital first. I mean, as a consumer, as a patient, I want an app for that. So I can see my own data. I can see price, price transparency, give access to people that I think need it. And that is a daunting task, isn't it? >> Absolutely. And I think the implicit idea and what you just said, which is very powerful is also on the app you want to control. >> Yes. >> And sometimes you want to be able to change access on data at that point. Right now, I'm at the hospital. I would like to access my data. And when I walk away or maybe three days later, I want to revoke that access. It's that level of control. And absolutely, it is by no means a trivial problem, but I think that's where you need the data automation tools. If you try to do any of this manually, we'd be here for another decade trying to solve this, but that's where tools like Io-Tahoe come in because to do this, a lot of the heavy lifting behind the scenes has to be automated. There has to be a machine churning that and presenting the simpler options. And I know you were talking about it just a little while ago Ajay. I was reminded of the example of a McDonald's or a Coke, because the sales store idea that you can go in and you can do your own ordering off a menu, or you can go in and select five different flavors from a Coke machine and choose your own particular blend of Coke. It's a very trivial example, but I think that's the word we want to get to with access of data as well. If it was that simple for consumers, for enterprise, business people, for doctors, then that's where we ultimately want to be able to arrive. But of course, to make something very simple for the end-user, somebody has to solve for complexity behind the scenes. >> So Ajay, it seems to me Ajay there're two major outcomes here. One is of course, the most important I guess, is patient outcomes, and the other is cost. I mean, they talked about the cost issues, we all, US especially understand the concerns about rising costs of healthcare. My question is this, how does a Smart Data Marketplace fit into achieving those two very important outcomes? >> When we think about how automation is enabling that, where we've got different data formats, the manual tasks are involved, duplication of information. The administrative overhead of that alone and the work, the rework, and the cycles of work that generates. That's really what we're trying to help with data is to eliminate that wasted effort. And with that wasted effort comes time and money to employ people to work through those siloed systems. So getting to the point where there is an exchange in a marketplace just as they would be for banking or insurance is really about automating the classification of data to make it available to a system that can pick it up through an API and to run a machine learning model and to manage a workflow, a process. >> Right, so you mentioned backing insurance, you're right. I mean, we've actually come a long way and just in terms of, know the customer and applying that to know the patient would be very powerful. I'm interested in what you guys are doing together, just in terms of your vision. Are you going to market together, kind of what you're seeing in terms of promoting or enabling this self-service, self-care. Maybe you could talk a little bit about Io-Tahoe and Tata, the intersection at the customer? >> Sure. I think we've been very impressed with the TCS vision of 4.0, how the re-imagining traditional industries, whether it's insurance, banking, healthcare, and bringing together automation, agile processes, robotics, AI, and once those enablers, technology may have brought together to re-imagine how those services can be delivered digitally. All of those are dependent on data. So we see that there's a really good fit here to enable understanding the legacy, the historic situation that has built up over time in an organization, a business and to help shine a light on what's meaningful in that to migrate to the cloud or to drive a digital twin, data science project. >> Ved, anything you can add to that? >> Sure. I mean, we do take the business 4.0 model quite seriously in terms of a lens with which you look at any industry, and what I talked about in healthcare was an example of that. And for us business 4.0, means a few very specific things. The technology that we use in today's verse should be agile, automated, intelligent, and cloud-based. These have become kind of hygiene factors now. On top of that, the businesses we build should be mass customized. They should be risk embracing. They should engage ecosystems, and they should strive for exponential value, not 10% growth year on year, but doubling, tripling every three, four years, because that's the competition that most businesses are facing today. And within that, the Tata group itself, is an extremely purpose-driven business. We really believe that we exist to serve communities, not just one specific set, i.e. shareholders, but the broader community in which we live and work. And I think this framework also allows us to apply that to things like healthcare, to education and to a whole vast range of areas where, everybody has a vision of using data science or doing really clever stuff at the gradients. But what becomes clear is, to do any of that, the first thing you need is a foundational piece. And as a foundation isn't right, then no matter how much you invest in the data science tools you won't get the answers you want. And the work we're doing with the Io-Tahoe really, for me, is particularly exciting because it sorts out that foundational piece. And at the end of it, to make all of this, again, I will repeat that, to make it simple and easy to use for the end user, whoever that is. And I realized that I'm probably the first person who's used fast food as a shining example for healthcare in this discussion, but you can make a lot of different examples. And today, if you press a button and start a car, that's simplicity, but someone has solved for that. And that's what we want to do with data as well. >> Yeah, that makes a lot of sense to me. We talk a lot about digital transformation and a digital business, and I would observe that a digital business puts data at the core. And you can certainly be the best example. There is, of course, Google is an all digital business, but take a company like Amazon, Who's got obviously a massive physical component to its business. Data is at the core. And that's exactly my takeaway from this discussion. Both of you are talking about putting data at the core, simplifying it, making sure that it's compliant, and healthcare it's taking longer, 'cause it's such a high risk industry, but it's clearly happening, COVID I guess, was an accelerant. Guys, Ajay, I'll start with you. Any final thoughts that you want to leave the audience with? _ Yeah, we're really pleased to be working with TCS. We've been able to explore how we're able to put dates to work in a range of different industries. Ved has mentioned healthcare, telecoms, banking and insurance are others. And the same impact they speak to whenever we see the exciting digital transformations that are being planned, being able to accelerate those, unlock the value from data is where we're having a purpose. And it's good that we can help patients in the healthcare sector, consumers in banking realize a better experience through having a more joined up marketplace with their data. >> Ved, you know what excites me about this conversation is that, as a patient or as a consumer, if I'm helping loved ones, I can go to the web and I can search, and I can find a myriad of possibilities. What you're envisioning here is really personalizing that with real time data. And that to me is a game changer. Your final thoughts? >> Thanks, David. I absolutely agree with you that the idea of data centricity and simplicity are absolutely forefront, but I think if we were to design an organization today, you might design it very differently to how most companies today are structured. And maybe Google and Amazon are probably better examples of that because you almost have to think of a business as having a data engine room at its core. A lot of businesses are trying to get to that stage, whereas what we call digital natives, are people who have started life with that premise. So I absolutely agree with you on that, but extending that a little bit. If you think of most industries as eco-systems that have to collaborate, then you've got multiple organizations who will also have to exchange data to achieve some shared outcomes. Whether you look at supply chains of automobile manufacturers or insurance companies or healthcares we've been talking about. So I think that's the next level of change we want to be able to make, which is to be able to do this at scale across organizations at industry level or in population scheme for healthcare. >> Yeah, Thank you for that. Go ahead Ajay. >> David that's where it comes back to again, the origination where we've come from in big data. The volume of data combined with the specificity of individualizing, personalizing a service around an individual amongst that massive data from different providers is where is exciting, that we're able to have an impact. >> Well, and you know Ajay, I'm glad you brought that up because in the early days of big data, there were only a handful of companies, the biggest financial institutions. Obviously, the internet giants who had all these engineers that were able to take advantage of it. But with companies like Io-Tahoe and others, and the investments that the industry has made in terms of providing the tools and simplifying that, especially with machine intelligence and AI and machine learning, these are becoming embedded into the tooling so that everybody can have access to them, small, medium, and large companies. That's really, to me, the exciting part of this new era that we're entering. >> Yeah, and we have placed those, take it down to the level of not-for-profits and smaller businesses that want to innovate and leapfrog into, to growing their digital delivery of their service. >> And I know a lot of time, but Ved, what you were saying about TCS's responsibility to society, I think is really, really important. Large companies like yours, I believe, and you clearly do as well, have a responsibility to society more than just a profit. And I think, Big Tech it's a better app in a lot of cases, but so thank you for that and thank you gentlemen for this great discussion. I really appreciate it. >> Thanks David. >> Thank you. >> All right, keep it right there. I'll be right back right after this short break. This is Dave Vellante for theCUBE. (calm music)

>> Male's Voice: From around the globe, its theCUBE. With digital coverage of a special announcement, brought to you by Nutanix. (soft music) >> Hi, I'm Stu Miniman. And welcome to this special announcement for Nutanix, about some new product releases in the public cloud. To help us kick this off for the Asia Pacific and Japan region. Happy to welcome to the program Jordan Reizes, who's the vice president of marketing, for APJ and Nutanix. Jordan, help us introduce it. Thanks Stu. So today we're really pleased to announce Nutanix Clusters, availability in Asia Pacific and Japan, at the same time as the rest of the world. And we think this technology is really important to our geographically dispersed customers, all across the region, in terms of helping them, On-Ramp to the cloud. So, we're really excited about this launch today. And Stu, I can't wait to see the rest of the program. And make sure you stay tuned at the end, for our interview with our CTO, Justin Hurst. Who's going to be answering a bunch of questions that are really specific to the APJ region. >> All right, thank you so much Jordan, for helping us kick this off. We're now going to cut over to my interview with Monica and Tarkan, with the news. >> Hi, I'm Stu Miniman. And I want to welcome you to this special event that we are doing with Nutanix. Of course, in 2020 many things have changed. And that has changed some of the priorities, for many companies out there. Acceleration of cloud adoption, absolutely have been there. I've talked to many companies that were dipping their toe, or thinking about, where they were going to cloud. And of course it's rapidly moved to accelerate to be able to leverage work from home, remote contact centers, and the like. So, we have to think about how we can accelerate what's happening, and make sure that our workforce, and our customers are all taken care of. So, one of the front seats of this, is of course, companies working to help modernize customers out there. And, Nutanix is part of that discussion. So, I want to welcome to join us for this special discussion of cloud and Nutanix. I have two of our CUBE alumnus. First of all, we have Monica Kumar. She's the senior vice president of product, with Nutanix. And Tarkan Maner, who's a relative newcomer. Second time on theCUBE, in his new role many time guests. Previously, Tarkan is the chief commercial officer with Nutanix. Monica and Tarkan, thank you so much for joining us. >> Thank you so much. So happy to be back on theCUBE. >> Yeah, thank you. >> All right. So, Tarkan as I was teeing up, we know that, IT staffs in general, CIO specifically, and companies overall, are under a lot of pressure in general. But in 2020, there are new pressures on them. So, why don't you explain to us, the special cloud announcement. Tell us, what's Nutanix launching, and why it's so important today. >> So, Stu first of all, thank you. And glad to be here with Monica. And basically you and I, spend some time with a few customers in the past few weeks and months. I'll tell you, the things in our industry are changing at a pace that we never seen before. Especially with this pandemic backdrop, as we're going through. And obviously, all the economic challenges that creates beyond the obviously, health challenges and across the world, all the pain it creates. But also it creates some opportunities for our customers and partners to deliver solutions to our enterprise customers, and commercial customers, and in a public sector customers, in multiple industries. From healthcare, obviously very importantly, to manufacturing, to supply chains, and to all the other industries, including financial services and public sector again. So in that context, Monica knows as well as she's our leader. You know, our strategy, we're putting lots of effort in this new multi-class strategy as a company. As you know, is too well, Nutanix wrote the book, in digital infrastructures with its own private, (mumbles) infrastructure story. Now they're taking that next level, via our data center solutions, via DevOps solutions, and end user computer solutions. Now, the multicloud fashion, working with partners like AWS. So, in this launch, we have our new, hybrid cloud infrastructure, Nutanix Clusters product now available in the AWS. We are super excited. We have more than 20 tech firms, and customers, and partners at sealable executive level support in this big launch. Timing is usually important, because of this pandemic backdrop. And the goal is obviously to help our customers save money, focus what's important for them, save money for them, and making sure they streamlined their IT operation. So it's a huge launch for us. And we're super excited about it. >> Yeah. And the one thing I would add too, what Tarkan said too is, look, we talk to a lot of customers, and obviously cloud is the constant, in terms of enabling innovation. But I think more with COVID, what's on top of mind is also how do we use cloud for innovation? But really be intelligent about cost optimization. So with this new announcement, what we are excited about is we're bringing, making really a hybrid cloud reality, across public and private cloud. But also making sure customers, get the cost efficiency they need, when they're deploying the solution. So we are super excited to bring true hybrid cloud offering with AWS to the market today. >> Well, I can tell you Nutanix cluster is absolutely one of the exciting technologies I've enjoyed, watching and getting ready for. And of course, a partnership with the largest public cloud player out there AWS, is really important. When I think about Nutanix from the earliest days, the word that we always used for the HI Space and Nutanix specifically, was simplicity. Anybody in the tech space know that, true simplicity is really hard to do. When I think about cloud, when I think about multicloud, simplicity is not the first thing that I think of. So, Tarkan has helped us connect, how is Nutanix going to extend the simplicity that it's done, for so long now in the data center, into places like AWS with this solution? >> So, Stu you're spot on. Look, Monica and I spend a lot of time with our customers. One thing about Nutanix executive team, you're very customer-driven. And I'm not just saying this to make a point. We really spent tons of time with them because our solutions are basically so critical for them to run their businesses. So, just recently I was with a senior executive, C level executive of an airline. Right before that, Monica and I spent actually with one of the largest banks in the world in France, in Paris. Right before the pandemic, we were actually traveling. Talking to, not all the CIO, the chief operating officer on one of these huge banks. And the biggest issue was, how these companies are trying to basically adjust their plans, business plans. I'm not talking about tech plans, IT plans, the business plans around this backdrop with the economic stress. And obviously, now pandemic is in a big way. One of the CIOs told me, he was an airline executive. "Look Tarkan, in the next four months, my business might be half of what it is today. And I need to do more with less, in so many different ways, while I'm cutting costs." So it's a tough time. So, in that context is to... Your actually right. Multicloud is in a difficult proposition, but it's critical, for these companies to manage their cost structures across multiple operating models. Cloud to us, is not a destination, it's a means to an ends. It is an operating model. At the end of the day, the differentiation is still the software. The unique software that we provide from digital infrastructures, to deliver, end to end discreet data center solutions, DevOps solutions for developers, as well as for end user computing individuals, to making sure to take advantage of, these VDI decibels service topic capability. So in that context, what we are providing now to this CIOs who are going through, this difficult time is, a platform, in which they can move their workloads from cloud to cloud, based on their needs, with freedom of choice. Look, one of these big banks that Monica and I visited in France, huge global bank. They have a workloads on AWS, they have workload on Azure, they have workloads on Google, workloads on (indistinct), the local XP, they have workloads in Germany. They have workloads providers in Asia, in Taiwan, and other locations. On top of that, they're also using Nutanix on-prem as well as Nutanix cloud, our own cloud services for VR. And then, this is not just in this nation. This is an operating model. So the biggest request from them is, look, can you guys make this cost effective? Can we use, all these operating models and move our data, and applications from cloud to cloud? In simple terms, can we get, some kind of a flexibility with commits as well as we pay credits they paid for so far? And, those are things we're working on. And I'm sure Monica is going to get a little bit more into detail, as we talk to this. You are super excited, to start this journey with AWS, with this launch, but you're not going to stop there. Our goal is, we just kind of discussed with Monica earlier, provide freedom of choice across multiple clouds, both on-prem and off-prem, for our customers to cut costs, and to focus on what's important for them. >> Yeah, and I would just add, to sum it up, we are really simplifying the multicloud complexity for our customers. And I can go into more detail, but that's really the gist of it. Is what Nutanix is doing with this announcement, and more coming up in the future. >> Well, Monica, when I think about customers, and how do they decide, what stays in their data center, what goes into the public cloud? It's really their application portfolio. I need to look at my workloads, I need to look at my skillset. So, when I look at the cluster solution, what are some of the key use cases? What workloads are going to be the first ones that you expect, or you're having customers use with it today? >> Sure. And as we talk to customers too, this clearly few key use cases that they've been trying to, build a hybrid strategy around. The first few ones are bursting into cloud, right? In case of, a demand of sudden demand, how do I burst and scale my, let's say a VDI environment. or database environment into the cloud? So that's clearly one that many of our customers want to be able to do simply, and without having to incur this extreme complexity of managing these environments. Number two, it's about DR, and we saw with COVID, right? Business continuity became a big deal for many organizations. They weren't prepared for it. So the ability to actually spin up your applications and data in the cloud seamlessly, in case of a disaster, that's another big use case. The third one, of which many customers talk about is, can I lift and shift my applications as is, into the cloud? Without having to rewrite a single line of code, or without having to rewrite all of it, right? That's another one. And last but not least, the one that we're also hearing a lot about is, how do I extend my current applications by using cloud native services, that's available on public cloud? So those are four, there's many more, of course. But in terms of workloads, I mentioned two examples, right? VDI, which is Virtual Desktop Infrastructure, and is a computing, and also databases. More and more of our customers, don't want to invest in again having, on-premises data center assets sitting there idly. And, wait for when the capacity surges, the demand for capacity surges, they want to be able to do that in the cloud. So I'd say those are the few use cases and workloads. One thing I want to go back to what Tarkan was talking about, really their three key reasons, why the current hybrid cloud solutions, haven't really panned out for customers. Number one, it's having a unified management environment across public and private cloud. There's a few solutions out there, but none of them have proved to be simple enough, to actually put into real execution. You know, with Nutanix, the one thing you can do is literally build a hybrid cloud within, under an hour. Under an hour, you can spin up Nutanix Clusters, which you have on-premises, the same exact cluster in Amazon, under one hour. There you go. And you have the same exact management plan, that we offer on-prem, that now can manage your AWS Nutanix Clusters. It's that easy, right? And then, you can easily move your data and applications across, if you choose to. You want to move and burst into public cloud? Do it. You want to keep some stuff on-prem? Do it. If you're going to develop in the cloud, do it. Want to keep production on-prem, do it. Single management plan, seamless mobility. And the third point is about cost. Simplicity of managing the costs, making sure you know, how you're going to incur costs. How about, if you can hibernate your AWS cluster when you're not using it? We allow the... We have the capability now in our software to do that. How about knowing, where to place which workload. Which workload goes into public cloud, which stays on-premises. We have an amazing tool called beam, that gives the customers that ability to assess, which is the right cloud for the right workload. So I can go on and on about this. You know, we've talked to so many customers, but this is in a nutshell. You know, the use cases and workloads that we are delivering to customers right out the gate. >> Well, Monica, I'd love to hear a little bit about the customers that have had early access to this. What customer stories can you share? Understand of course? You're probably going to need to anonymize. But, I'd like to understand, how they've been leveraging clusters, the value that they're getting from it. >> Absolutely. We've been working with a number of customers. And I'll give you a few examples. There's a customer in Australia, I'll start with that. And they basically run a big event that happens every five years for them. And that they have to scale something to 24 million people. Now imagine, if they have to keep capacity on site, anticipating the needs for five years in a row, well, they can't do that. And the big event is going to happen next year for them. So they are getting ready with now clusters, to really expand the VDI environments into the cloud, in a big way with AWS. So from Nutanix on-prem to AWS, and expand VDI and burst into the cloud. So that's one example. That's obviously when you have an event-driven capacity bursting into the cloud. Another customer, who is in the insurance business. For them, DR is of course very important. I mean, DR is important for every industry in every business. But for them, they realize that they need to be able to, transparently run the applications in the case of a disaster on the cloud. So they've been using non Nutanix Clusters with AWS to do that. Another customer is looking at lifting and shifting some of the database applications into, AWS with Nutanix, for example. And then we have yet another customer who's looking at retiring, their a part of the data center estate, and moving that completely to AWS, with Nutanix as a backbone, Nutanix Clusters as a backbone. I mean, and we have tons of examples of customers who during COVID, for example, were able to burst capacity, and spin up hundreds and thousands of remote employees, using clusters into AWS cloud. Using Citrix also by the way, as the desktop provider. So again, I can go on, we have tons of customers. There's obviously a big demand for the solution. Because now it's so easy to use. We have customers, really surprised going, "Wait, I now have built a whole hybrid card within an hour. And I was able to scale from, six nodes, to 60 nodes, just like that, on AWS cloud from on-prem six nodes, to 16 in AWS cloud. Our customers are really, really pleasantly surprised with the ease of use, and how quickly they can scale, using clusters in AWS. >> Yeah. Tarkan I have to imagine that, this is a real change for the conversation you have with customers. I mean, Nutanix has been partner with AWS for a number of years. I remember the first time that I saw Nutanix, at the reinvent show. But, cloud is definitely front and center, in a lot of your customer's conversations. So, with your partners, with your customers, has to be just a whole different aspect, to the conversations that you can have. >> Actually Stu, as you heard from Monica too. As I mentioned earlier, this is not just a destination for the customers, right? I know you using these buzzwords, at the end of day, there's an open end model. If it's an open end model they want to take advantage of, to cut costs and do more with less. So in that context, as you heard, even in this conversation, there is many pinpoint in this. Like again, being able to move the workloads from location to location, cost optimize those things, provide a streamlined operations. Again, as Monica suggested, making the apps, and the data relating those apps mobile, and obviously provide built-in networking capabilities. All those capabilities make it easier for them to cut costs. So we're hearing constantly, from the enterprises is small and large, private sector and public sector, nothing different. Clearly they have options. They want to have the freedom of choice. Some of these workloads are going to run on-prem, some of them off prem. And off prem is going to have, tons of different radiations. So in that context, as I mentioned earlier, we have our own cloud as well. We provide 20 plus skews to 17,000 customers around the world. It's a $2 billion software business run rate is as you know. And, a lot of those questions on-prem customers now, also coming to our own cloud services. With cloud partners, we have our own cloud services, with our own billing, payments, logistics, and service capabilities. With a credit card, you can actually, you can do DR. (mumbles) a service to Nutanix itself. But some of these customers also want to go be able to go to AWS, or Azure, or to a local service provider. Sometimes it's US companies, we think US only. But think about this, this is a global phenomenon. I have customers in India. We have customers in Australia as Monica talked about. In China, in Japan, in Germany. And some of these enterprise customers, public sector customers, they want to DR, Disaster Recovery as a service to a local service provider, within the country. Because of the new data governance, laws and security concerns, they don't want the data and us, to go outside of the boundaries of the country. In some cases, in the same continent, if you're in Switzerland, not even forget about the country, the same city. So we want to make sure, we give capabilities for customers, use the cloud as an operating model the way they want. And as part of this, just you know Stu, you're not alone in this, we can not do this alone. We have, tremendous level of partner support as you're going to see in the new announcements. From HP as one of our key partners, Lenovo, AMD, Intel, Fujitsu, Citrix for end user computing. You're partnering with Palo Alto networks for security, Azure partners, as you know we support (indistinct). We have partners like Red Hat, whose in tons of work in the Linux front. We partnered with IBM, we partner with Dell. So, the ecosystem makes it so much easier for our customers, especially with this pandemic backdrop. And I think what you're going to see from Nutanix, more partners, more customer proof points, to help the customers innovate the cut costs, in this difficult backdrop. Especially for the next 24 months, I think what you're going to see is, tremendous so to speak adoption, of this multicloud approach that you're focusing on right now. >> Yeah, and let me add, I know our partner list is long. So Tarkan also, we have the global size, of course. The WebPros, and HCL, and TCS, and Capgemini, and Zensar, you name it all. We're working with all of them to bring clusters based solutions to market. And, for the entire Nutanix stack, also partners like Equinix and Yoda. So it's a long list of partnerships. The one thing I did want to bring up Stu, which I forgot to mention earlier, and Tarkan reminded me is a superior architecture. So why is it that Nutanix can deliver this now to customers, right? I mean, our customers have been trying to build hybrid cloud for a little while now, and work across multiple clouds. And, we know it's been complex. The reason why we are able to deliver this in the way we are, is because of our architecture. The way we've architected clusters with AWS is, it's built in native network integration. And what that means is, if your customer and end user who's a practitioner, you can literally see the Nutanix VMs, in the same space as Amazon VMs. So for a customer, it's in the exact same space, it's really easy to then use other AWS services. And we bypass any, complex and latency issues with networking, because we are exactly part of AWS VPC for the customer. And also, the customers can use by the way, the Amazon credits, with the way we've architected this. And we allow for bringing your own license, by the way. That's the other true part about simplicity is, same license that our customers use on-premises today for Nutanix, can be brought exactly the same way to AWS, if they choose to. And now of course, we do also offer other licensing models that are cloud only. But I want to point out that DVIOL is something that we are very proud of. It's truly enabling, bring your own license to AWS cloud in this case. >> Well, it's interesting, Monica. Of course, one of the things everybody's watched of Nutanix over the last few years is that move, from an appliance primarily to a software model. And, as an industry as a whole, it's much more moving to the cloud model for pricing. And it sounds like, that's the primary model with some flexibility and options that you have, when you're talking about the cluster solution here, is that correct? >> Yeah, we also offer the pay as you go model of course, and cloud as popular. So, customers can decide they just want to pay for the amount they use, that's fine. Or they can bring their existing on-prem license, to AWS. Or we also have a commit model, where they commit for a certain capacity for the year, and they go with that. So we have two or three different kinds of models. Again, going with the freedom of choice for our customers. We offer them different models they can choose from. But to me, the best part is to bring your own license model. That's again, a true hybrid pricing model here. They can choose to use Nutanix where they want to. >> Yeah. Well, and Monica, I'm glad you brought up some of the architectural pieces here. 'Cause you talked about all the partners that you have out there. If I'm sitting in the partner world, I've been heard nothing over the last few years, but I've been inundated by all of the hybrid solutions. So, every public cloud provider, including AWS now, is talking about hybrid solutions. You've got virtualization players, infrastructure players, all talking out there. So, architecture you talked a bit about. Anything else, key differentiators that you want people to understand, as what sets Nutanix apart from the crowd, when it comes to hybrid cloud. >> Well, like I said, it's because of our architecture, you can build a hybrid cloud in under an hour. I mean, prove to me if you can do with other providers. And again, I don't mean that, having that ego. But really, I mean, honestly for our customers, it's all about how can we, speed up a customer's experience to cloud. So, building a cloud under an hour, being able to truly manage it with a single plan, being able to move apps and data, with one click in many cases. And last but not least, the license portability. All of that together. I think the way, (indistinct) I've talked about this as, we may not have been the first to market, but we believe they are the best to market in this space today. That's what I would say. >> Tarkan and I'd love to hear a little bit of the vision. So, with Monica kind of alluded to, anybody that kind of digs underneath the covers is, it's bare metal offerings from the cloud providers that are enabling this technology. There was a certain partnership that AWS had, that enabled this, and now you're taking advantage of it. What do you feel when you look at clusters going forward, give us a little bit what should we be looking for, when it comes to AWS and maybe even beyond. >> Thank you Stu. Actually, is spot on question. Most companies in the space, they follow these buzzwords, right? (indistinct) multicloud. And when you killed on, you and you find out, okay, you support two cloud services, and you actually own some kind of a marketplace. And you're one of the 19,000 services. We don't see this as a multicloud. Our view is, complete freedom of choice. So our vision includes a couple of our private clouds, government clouds success with our customers. We've got enterprise commercial and public sector customers. Also delivered to them choice, with Nutanix is own cloud as I mentioned earlier. With our own billing payment, we're just as capable starting with DR as a service, Disaster Recovery as a service. But take that to next level, the database as a service, with VDI based up as a service, and other services that we deliver. But on top of that also, as Monica talked about earlier, partnerships we have, with service providers, like Yoda in India, a lot going on with SoftBank in Japan, Brooklyn going on with OBH in France. And multiple countries that we are building this XSP (indistinct) telco relationships, give those international customers, choice within that own local region, in their own country, in some cases in their city, where they are, making sure the network latency is not an issue. Security, data governance, is not an issue. And obviously, third leg of this multilayer stool is, hyperscalers themselves like AWS. AWS has been a phenomenal partner, working with Doug (indistinct), Matt Garmin, the executive team under Andy Jassy and Jeff Bezos, biggest super partners. Obviously, that bare metal service capability, is huge differentiator. And with the typical AWS simplicity. And obviously, with Nutanix simplicity coming together. But given choice to our customers as we move forward obviously, our customer set a multicloud strategy. So I'm reading an amazing book called Silk Roads. It's an amazing book. I strongly suggest you all read it. It's all talking about partnerships. Throughout the history, those empires, those countries who have been successful, partnered well, connect the dots well. So that's what we're trying to learn from our own history. Connecting dots with the customers and partners as we talked about earlier. Working with companies that with Wipro. And we over deliver to the end user computer service called, best of a service door to desk. Database as a service, digital data services get that VA to other new services started in HCL and others. So all these things come together as a complete end to end strategy with our partners. So we want to make sure, as we move forward in upcoming weeks and months, you're going to see, these announcements coming up, one partner at a time. And obviously we are going to measure success, one customer at a time as we more forward with the strategy. >> All right. So Monica, you mentioned that if you were an existing Nutanix customer, you can spin up in the public cloud, in under an hour. I guess final question I have for you is, number one, if I'm not yet a Nutanix customer, is this something I could start in the public cloud. and leverage some capabilities? And, whether I'm an existing customer or a prospect, how do I get started with Nutanix Clusters? >> Absolutely. We are all about making it easy for our customers to get started. So in fact, I know seeing is believing. So if you go to nutanix.com today, you'll see we have a link there for something called a test drive. So we are giving our prospects, and customers the ability to go try this out. Either just take a tour, or even do a 30 day free trial today. So they can try it out. They can just get spun up in the cloud completely, and then connect to on-premises if they choose to. Or just, if they choose to stay in public cloud only with Nutanix, that's absolutely the customer choice. And I would say this is really, only the beginning for us as Tarkan was saying. I mean, I'm just really super excited about our future, and how we are going to enable customers, to use cloud for innovation going forward. In a really simple, manner that's cost efficient for our customers. >> All right. Well, Monica and Tarkan, thank you so much for sharing the updates. Congratulations to the team on bringing this solution out. And as you said, just the beginning. So, we look forward to, talking to you, your partners, and your customers going forward. >> Thank you so much. >> Thank you Stu. Thank you, Monica. >> Hi, and welcome back. We've just heard Nutanix's announcement about Nutanix Clusters on AWS, from Monica and Tarkan, And, to help understand some of the specific implications for the Asia Pacific and Japan region. Happy to welcome Justin Hurst, who is the CTO, for APJ with Nutanix. Justin, thanks for joining us. >> Well, thanks Stu. Thanks for having me. >> Absolutely. So, we know Justin of course, 2020, has had a lot of changes, for everyone globally. Heard some exciting news from your team. And, wondering if you can bring us inside the APJ region. And what will the impact specifically be for your customers in your region? >> Yeah, let's say, that's a great question. And, it has been a tremendously unusual year, of course, for everyone. We're all trying, to figure out how we can adapt. And how we can take this opportunity, to not only respond to the situation, but actually build our businesses in a way, that we can be more agile going forward. So, we're very excited about this announcement. And, the new capabilities it's going to bring to our customers in the region. >> Justin, one of the things we talk about is, right now, there's actually been an acceleration of how customers are looking to On-Ramp to the cloud. So when you look at the solution, what's the operational impact of Nutanix Clusters? And that acceleration to the cloud? >> Well, sure. And I think that, is really what we're trying to accomplish here, with this new technology is to take away a lot of the pain, in onboarding to the public cloud. For many customers I talk to, the cloud is aspirational at this point. They may be experimenting. They may have a few applications they've, spun up in the cloud or using a SaaS service. But really getting those core applications, into the public cloud, has been something they've struggled with. And so, by harmonizing the control plan and the data plan, between on-premises and the public cloud, we just completely remove that barrier, and allow that mobility, that's been, something people have really been looking forward to. >> All right, well, Justin, of course, the announcement being with AWS, is the global leader in public cloud. But we've seen the cluster solution, when has been discussed in earlier days, isn't necessarily only for AWS. So, what can you tell us about your customer's adoption with AWS, and maybe what we should look at down the road for clusters with other solutions? >> Yeah, for sure. Now of course, AWS is the global market leader, which is why we're so happy to have this launch event today of clusters on AWS. But with many of our customers, depending on their region, or their regulatory requirements, they may want to work as well, with other providers. And so when we built the Nutanix cluster solution, we were careful not to lock in, to any specific provider. Which gives us options going forward, to meet our customer demands, wherever they might be. >> All right. Well, when we look at cloud, of course, the implications are one of the things we need to think about. We've seen a number of hybrid solutions out there, that haven't necessarily been the most economical. So, what are the financial considerations, when we look at this solution? >> Yeah, definitely. I think when we look at using the public cloud, it's important not to bring along, the same operational mindset, as traditional on-premise infrastructure. And that's the power of the cloud, is the elasticity. And the ability to burst workloads, to grow and to shrink as needed. And so, to really help contain those costs, we've built in this amazing ability, to hibernate workloads. So that customers can run them, when they need them. Whether it's a seasonal business, whether it's something in education, where students are coming and going, for different terms. We've built this functionality, that allows you to take traditional applications that would normally run on-premises 24/7. And give them that elasticity of the public cloud, really combining the best of both worlds. And then, building tooling and automation around that. So it's not just guesswork. We can actually tell you, when to spin up a workload, or where to place a workload, to get the best financial impact. >> All right, Justin, final question for you is, this has been the works on Nutanix working on the cluster solution world for a bit now. What's exciting you, that you're going to be able to bring this to your customers? >> Yeah. There's a lot of new capabilities, that get unlocked by this new technology. I think about a customer I was talking to recently, that's expanding their business geographically. And, what they didn't want to do, was invest capital in building up a new data center, in a new region. Because here in APJ, the region is geographically vast, and connectivity can vary tremendously. And so for this company, to be able to spin up, a new data center effectively, in any AWS region around the world, really enables them to bring the data and the applications, to where they're expanding their business, without that capital outlay. And so, that's just one capability, that we're really excited about. And we think we'll have a big impact, in how people do business. And keeping those applications and data, close to where they're doing that business. >> All right. Well, Justin, thank you so much for giving us a look inside the APJ region. And congratulations to you and the team, on the Nutanix Clusters announcement. >> Thanks so much for having me Stu. >> All right. And thank you for watching I'm Stu Miniman. Thank you for watching theCUBE. (soft music)

>> From around the globe, it's theCUBE. With digital coverage of a special announcement, brought to you by Nutanix. >> Hi, I'm Stu Miniman. And I want to welcome you to this special event that we are doing with Nutanix. Of course, in 2020 many things have changed and that has changed some of the priorities for many companies out there, acceleration of cloud adoption, absolutely has been there. I've talked to many companies that were dipping their toe or thinking about where they were going to the cloud and of course it's rapidly moved to accelerate to be able to leverage work from home, remote contact centers and the like. So we have to think about how we can accelerate what's happening and make sure that our workforce and our customers are all taken care of. So at one of the front seats of this is of course companies working to help modernize customers out there and Nutanix is part of that discussion. So I want to welcome to join us for this special discussion of cloud and Nutanix, I've two of our CUBE alumnis. First of all, we have Monica Kumar, she's the Senior vice President of Product with Nutanix and Tarkan Maner, who's a relative newcomer, second time on theCUBE in his new role, many-time guest previously. Tarkan is the Chief Commercial Officer with Nutanix. Monica and Tarkan, thank you so much for joining us. >> Thank you so much. So happy to be back on theCUBE. >> Yeah, Thank you. >> All right, so Tarkan as I was teeing up, we know that IT staffs in general, CIO specifically, and companies overall, are under a lot of pressure in general, but in 2020, there are new pressures on them. So why don't you explain to us the special cloud announcement, tell us what's Nutanix's launching and why it's so important today. >> So first of all, thank you. Glad to be here with Monica. Basically, you and I spent some time with a few customers in the past few weeks and months. I'll tell you the things in our industry are changing at a pace that we've never seen before, especially with this pandemic backdrop as we're going through. And obviously all the economic challenges that creates beyond the obviously health challenges and across the globe, all the pain it creates, but also create some opportunities for our customers and partners to deliver solutions to our enterprise customers and commercial customers and public sector customers in multiple industries. From healthcare, obviously very importantly, to manufacturing, to supply chains and to all the other industries, including financial services and public sector again. So in that context and Monica knows this well as she's our leader in our strategy, we're putting lots of effort in this new multi-cloud strategy as a company. As you know Stu well, Nutanix wrote the book in digital infrastructures with its own hyperconverged infrastructure story. Now they're taking that next level via our data center solutions, via DevOps solutions and end user computer solutions now in multi-cloud fashion, working with partners like AWS. So in this launch, we have our new hybrid cloud infrastructure, Nutanix Clusters product now available on AWS. We are super excited. We have more than 20 tech firms and customers and partners at senior executive level support in this big launch. Timing is usually important because of this pandemic backdrop. And the goal is obviously to help our customers save money, focus on what's important for them, save money for them and making sure they streamline their IT operations. So it's a huge launch for us and we're super excited about it. >> Yeah, and the one thing I would add to what Tarkan said Stu is, look, we talked to a lot of customers and obviously cloud is the constant in terms of enabling innovation. But I think more with COVID, what's on top of mind is also how do we use cloud for innovation, but really be intelligent about cost optimization. So with this new announcement, what we're excited about is we're making really a hybrid cloud a reality across public and private cloud, but also making sure customers get the cost efficiency they need when they're deploying the solution. So we are super excited to bring true hybrid cloud offering with AWS to the market today. Well, I can tell you Nutanix Clusters is absolutely one of the exciting technologies I've enjoyed watching and getting ready for. And of course, a partnership with the largest public cloud player out there, AWS, is really important. When I think about Nutanix from the earliest days, the word that we always used for the HCI space in Nutanix specifically, was simplicity. Anybody in the tech space know that true simplicity is really hard to do. When I think about cloud, when I think about multi-cloud, simplicity's not the first thing that I think of. So Tarkan, help us connect, how is Nutanix going to extend the simplicity that it's done for so long now in the data center into places like AWS with this solution? >> So, Stu, you're right on, spot on. Look, Monica and I spend a lot of time with our customers. One thing about an Nutanix executive team we're very customer driven, and I'm not just saying this to make a point. We really spent tons of time with them because our solutions are basically so critical for them to run their businesses. So just recently, I was with a senior executive of an airline right before that Monica and I spent time with one of the largest banks in the world in France, in Paris, right before pandemic, we were actually traveling, talking to not only the CIO, the Chief Operating Officer on one of these huge banks, and the biggest issue was how these companies are trying to basically adjust their plans, business plans. I'm not talking about tech plans, IT plans, the business plans around this backdrop that the economic stress and obviously now pandemic is in a big way. One of the CIOs told me, it was an airline executive, "Look, Tarkan, in the next 12 months, my business might be half of what it is today. And I need to do more with less in so many different ways, while I'm cutting cost." So it's a tough time. So in that context is to, you're actually right, multi-cloud is a difficult proposition, but it's critical for these companies to manage their cost structures across multiple operating models. Cloud to us is not a destination. It's a means to an end. It is an operating model. At the end of the day, the differentiation is through the software. The unique software that we provide from digital infrastructures to deliver end to end discreet data center solutions, DevOps solutions for developers, as well as for end user computing individuals, to make you sure to take advantage of these VDI desktop-as-a-service capability. So in that context, what we're providing now, to these CIOs who are going through this difficult time is a platform in which they can move their workloads from cloud to cloud based on their needs, the freedom of choice. Look, one of these big banks that Monica and I visited in France, huge global bank, they have a workloads on AWS, they have workloads on Azure, they have workloads on Google, they have workloads on Trans Telecom, the local SP, they have workloads in Germany, they have workloads on cloud service providers in Asia, in Taiwan and other locations, On top of that, they're also using Nutanix on-prem as well as Nutanix cloud, our own cloud services for DR. And for them, this is not just a destination, this is an operating model. So the biggest request from them is, "Look, can you guys make this cost effective? Can we use all these operating models and move our data and applications from cloud to cloud?" In simple terms, can we get some flexibility with commits as well as with the credits they paid for so far? And those are the things we're working on, and I'm sure Monica is going to get a little bit more into detail as we talk though this. We're super excited to start this journey with AWS with this launch, but we're not going to stop there. Our goal is, we just discussed it with Monica earlier, provide freedom of choice across multiple clouds both on-prem and off-prem for our customers to cut costs and to focus on what's important for them. >> Yeah, and I would just add to sum it up, we are really simplifying the multi-cloud complexity for our customers. And I can go into more details but that's really the gist of it. Is what Nutanix is doing with this announcement and more coming up in the future. >> Well, Monica, when I think about customers and how do they decide what stays in their data center, what goes into the public cloud, it's really their application portfolio. I need to look at my workloads, I need to look at my skillset. So when I look at the Cluster solution, what are some of the key use cases? What workloads are going to be the first ones that you expect or you're having customers use with it today? >> Sure, and as we talk to customer too, there's clearly few key use cases that they've been trying to build a hybrid strategy around. The first few ones are bursting into cloud. In case of sudden demand, how do I burst and scale my, let's say, VDI environment or database environment into the cloud? So that's clearly one that many of our customers want to be able to do simply and without having to incur this extreme complexity of managing these environments. Number two, it's about DR. And we saw it with COVID, business continuity became a big deal for many organizations. They weren't prepared for it. So the ability to actually spin up your applications and data in the cloud seamlessly in case of a disaster, that's another big use case. The third one, which many customers talk about is can I lift and shift my applications as is into the cloud without having to rewrite a single line of code or without having to rewrite all of it? That's another one. And last but not least, the one that we're also hearing a lot about is how do I extend my current applications by using cloud native services that are available on public cloud? So those are four, there's many more, of course, but in terms of workloads, I mentioned two examples, VDI, which is virtual desktop infrastructure, end user computing and also databases. More and more of our customers don't want to invest, in again, having on premises data center assets, sitting there idly and wait for when the capacity surges, the demand for capacity surges, they want to be able to do that in the cloud. So I'd say those are the few use cases and workloads. One thing I want to go back to, what Tarkan was talking about, really there are three key reasons why the current hybrid cloud solutions haven't really panned out for customers. Number one, it's having a unified management environment across public and private cloud. There's a few solutions out there, but none of them have proved to be simple enough to actually put into real execution. With Nutanix, the one thing you can do is literally build a hybrid cloud within under an hour. Under an hour, you can spin up Nutanix Clusters which you have on premises, the same exact Cluster in Amazon. Under one hour. There you go. And you have the same exact management plane that we offer on-prem that now can manage your AWS Nutanix Clusters. It's that easy, right? And then you can easily move your data and applications across, if you choose to. You want to move and burst into cloud, public cloud? Do it. You want to keep some stuff on-prem? Do it. If you want to develop in the cloud, do it. Want to keep production on-prem, do it. Single management plane, seamless mobility. And the third point is about cost. Simplicity of managing the costs making sure you know how are you going to incur costs? How about if you can hibernate your AWS cluster when you're not using it? We have the capability now in our software to do that. How about knowing where to place, which workload, which workload goes into public node, which stays on-premises. We have an amazing tool called Beam that gives the customers that ability to assess which is the right cloud for the right workload. So I can go on and on about this, we've talked to so many customers, but this is in a nutshell, the use cases and workloads that we are delivering to customers right out the gate. >> Well, Monica, I'd love to hear a little bit about the customers that have had an early access to this. What customer stories can you share? Understand, of course, you're probably going to need to anonymize, but I'd like to understand how they've been leveraging Clusters, the value that they're getting from it. >> Absolutely. We've been working with a number of customers. And I'll give you a few examples. There's a customer in Australia. I'll start with that. And they basically run a big event that happens every five years for them. And that they have to scale something to 24 million people. Now imagine if they have to keep capacity on site, anticipating the needs for five years in a row. Well, they can't do that. And the big event is going to happen next year for them. So they're getting ready with our Clusters to really expand the VDI environments into the cloud in a big way with AWS. So from Nutanix on-prem to AWS and expand VDI and burst into the cloud. So that's one example. That's obviously when you have an event driven capacity bursting into the cloud. Another customer who is in the insurance business. For them DR Is of course very important. I mean, DR is important for every industry and every business, but for them they realize that they need to be able to transparently run their applications in the case of a disaster on the cloud. So they've been using Nutanix Clusters with AWS to do that. Another customer is looking at lifting and shifting some of their database applications into AWS with Nutanix, for example. And then we have yet another customer who's looking at retiring a part of the data center estate and moving that completely to AWS with Nutanix as a backbone, Nutanix Clusters as the backbone. I mean, and we have tons of examples of customers who during COVID, for example, were able to burst capacity and spin up remote, hundreds and thousands of remote employees using Clusters into AWS cloud, using Citrix also by the way, as the desktop provider. So again, I can go on, we have tons of customers. There's obviously a big demand for this solution because now it's so easy to use. We have customers really surprised going, "Wait, I have built a whole hybrid cloud within an hour? And I was able to scale from six nodes to 16 nodes just like that on AWS cloud from on prem six nodes to 16 and AWS cloud? Our customers are really, really pleasantly surprised with the ease of use and how quickly they can scale using Clusters in AWS. >> Yeah, Tarkan, I have to imagine that this is a real change for the conversations that you have with customers. I mean, Nutanix has been partnering with AWS for a number of years. I remember the first time that I saw Nutanix at the re:Invent show, but cloud is definitely front and center in a lot of your customer's conversations. So with your partners, with your customers, has to be just a whole different aspect to the conversations that you can have. >> Absolutely, Stu. As you heard from Monica too, as I mentioned earlier, this is not just a destination for the customers. I know you using these buzzwords, at the end of day, it's an operating model. It's an operating model they want to take advantage of to cut costs and do more with less. So in that context, as you heard even in this conversation, there isn't any pain point in this. Like, again, being able to move the workloads from location to location, cost-optimize those things, provide a streamlined operations, again, as Monica suggested, making the apps and the data related to those apps mobile, and obviously provide built-in networking capabilities, all those capabilities make it easier for them to cut costs. So what we're hearing constantly from the enterprises is, small and large, private sector and public sector, nothing different, clearly they have options, they want to have the freedom of choice, some of these workloads are going to run on-prem, some of them off-prem and off-prem is going to have tons of different variations. So in that context, as I mentioned earlier, we have our own cloud as well. We provide 20 plus SKUs to 17,000 customers around the world. There's a $2 billion software business run rate as you know and a lot of those customers, on-prem customers, now are also coming to our own cloud services with cloud partners we have our own cloud services with our own billing, payments, logistics, and service capabilities, fit a credit card, you can do DR it's actually come with this service to Nutanix itself. But some of these customers also want to be able to go to AWS or Azure or to a local service provider. Sometimes as US companies we think US only, but think about this, this is a global phenomenon. I have customers in India. We have customers in Australia as Monica talked about. In China, in Japan, in Germany. And some of these enterprise customers, public sector customers, they want a DR, Disaster Recovery as a service to a local service provider within the country. Because of the new data governance laws and security concerns, they don't want the data and apps to go outside of the boundaries of the country, in some cases in the same town. If you're in Switzerland, forget about the country, the same city. So we want to make sure we give capabilities to customers, use the cloud as an operating model the way they want. And as part of this, Stu, we're not alone on this. We can not do this alone. We have tremendous level of partner support as you're going to see the announcements from HP as one of our key partners, Lenovo, AMD, Intel, Fujitsu, Citrix for end user computing, we're partnering with Palo Alto Networks for security, a slew of partners, as you know we support VMware ESXi. We have partners like Red Hat who's done tons of work in the Linux front, we partnered with IBM, we partnered with Dell. So the ecosystem makes it so much easier for our customers, especially in this pandemic backdrop. And I think what you're going to see from Nutanix, more partners, more customer proof points to help the customers at end of the day to cut costs in this typical backdrop. Especially for the next 24 months, I think what you're going to see is tremendous, so to speak, adoption of this multi-cloud approach that we're focusing on right now. >> Yeah. And let me add, I know a partner list is long. So, Tarkan also we have the global size, of course, the Wipro and HCL and TCS and Capgemini and Zensar, you name it all. We're working with all of them to bring Clusters based solutions to market. And for the entire Nutanix stack, also partners like Equinix and Yotta. So it's a long list of partnerships. The one thing I did want to bring up Stu which I forgot to mention earlier and Tarkan reminded me, is our superior architecture. So why is it that Nutanix can deliver this now to customers? I mean, our customers have been trying to build hybrid cloud for a little while now and work across multiple clouds and we know it's been complex. The reason why we are able to deliver this in the way we are, is because of our architecture. The way we've architected Clusters with AWS it's a built-in native network integration. And what that means is if your customer and end user who's a practitioner, you can literally see the Nutanix VMs in the same space as Amazon VMs. So for a customer, it's in the exact same space, it's really easy to then use other AWS services and we bypass any complex and latency issues with networking because we're exactly part of AWS VPC for the customer. And also, the customers can use by the way, their Amazon credits with the way we've architected this. We allow for bringing your own license, by the way, that's the other true part about, simplicity is same license that our customers use on-premises today for Nutanix can be brought exactly the same way to AWS, if they choose to. And, of course, we do also offer other licensing models that are cloud only, but I want to point out that BYOL is, is something that we're very proud of. It's truly enabling bring your own license to AWS cloud in this case. >> Well, it's interesting, Monica. Of course, one of the things everybody's watched of Nutanix over the last few years is that move from an appliance primarily to a software model and as an industry as a whole, it's much more moving to the cloud model for pricing. And it sounds like that's the primary model with some flexibility and options that you have when you're talking about the Clusters solution here, is that correct? >> Yeah, we also offer the pay as you go model of course, on cloud it's popular. So customers can decide they just want to pay for the amount they use, that's fine, or they can bring their existing on-prem license to AWS, or we also have a commit model where they commit for a certain capacity for the year and they go with that. So we have two or three different kinds of models. Again, going with the freedom of choice for our customers, we offer them different models they can choose from. But to me, the best part is to bring own license model. That's again, a true hybrid pricing model here. They can choose to use Nutanix where they want to. >> Yeah, well, and, and Monica, I'm glad you brought up some of the architectural pieces here. Because you talked about all the partners that you have out there, if I'm sitting in the partner world, I've been heard nothing over the last few years, but I've been inundated by all the hybrid solutions. So every public cloud provider, including AWS now, is talking about hybrid solutions. You've got virtualization players, infrastructure players, all talking out there. So architecture, you talked a bit about, anything else, key differentiators that you want people to understand as what sets Nutanix apart from the crowd when it comes to hybrid cloud? >> Well, like I said, it's because of our architecture, you can build a hybrid cloud in under an hour. I mean, prove to me if you can do with other providers. And again, I don't mean that, having that ego, but really, honestly for our customers, it's all about how can we speed up a customer's experience to cloud. So building a cloud under an hour, being able to truly manage it with a single plane, being able to move apps and data with one click in many cases and last but not least the license portability, all of that together, I think the way, Dheeraj our CEO sums it and Tarkan have talked about this is, we may not have been the first to market, but we believe we're the best to market in this space today. That's what I would say. >> Now, Tarkan, I'd love to hear a little bit of the vision. So as Monica alluded to, anybody that digs underneath the covers it's bare metal offerings from the cloud providers that are enabling this technology. There was a certain partnership that AWS had that enabled this and now you're taking advantage of it. When you look at Clusters going forward, give us a little bit, what should we be looking for when it comes to AWS and maybe even beyond? >> Thank you, Stu, actually spot on question. Most companies in this space, they follow these buzzwords like, "Oh, multi-cloud." And when you drill-down and you find out, okay, you support two cloud services and you actually own some kind of a marketplace and you're one of the 19,000 services, you don't see this as a multi-cloud. Our view is complete freedom of choice. So our vision includes a couple of our private clouds, government cloud success with our customers, with enterprise, commercial and public sector customers also delivered to them choice with Nutanix's own cloud, as I mentioned earlier, with our own billing payment, logistics capabilities starting with DR as a service, disaster recovery as a service. But take that next level, the database as a service, VDI, desktop as a service and other services that we deliver. But on top of that, also as Monica talked about earlier, partnerships we have with service providers like Yotta in India, work going on with SoftBank in Japan, work going on with OVH in France and multiple countries that we're building this XSP service provider- customer relationships, give those international customers choice within their own local region in their own country, in some cases, even in their city where they are making sure the network latency is not an issue, security, data governance is not an issue. And obviously, third leg of this multi legged stool is hyperscalers themselves, like AWS. AWS has been a phenomenal partner working with Doug Hume, Matt Garmin, the executive team under Andy Jassy and Jeff Bezos they're just super partners, obviously that bare metal service capability is huge differentiator and typical AWS simplicity, and obviously data simplicity coming together, but giving choice to our customers has we move forward, obviously our customers have a multi-cloud strategy. So I'm reading an amazing book called "Silk Roads." It's an amazing book. I strongly suggest you all read it. It's all talking about partnerships. Throughout history, those empires, those countries who've been successful, partnered well, connect dots well. So that's what we're trying to learn from our own history, connecting the dots with the customers and partners as we talked about earlier, working with companies like Wipro and we all deliver an end user computing service called desktop-as-a-service virtual desk, database as a service, digital data services we have, few other new services started in HCL and others. So all these things come up together as a complete end to end strategy with our partners. So we want to make sure as we move forward, in upcoming weeks and months, your going to see these announcements coming up one partner at a time and obviously we're going to measure success one customer at a time as we move forward with this strategy. >> All right, so Monica, you mentioned that if you were an existing Nutanix customer, you can spin up in the public cloud in under an hour, I guess final the question I have for you is number one, if I'm not yet a Nutanix customer, is this something I could start in the public cloud and leverage some capabilities and whether I'm an existing customer or a prospect, how do I get started with Nutanix Clusters? >> Absolutely, we're all about making it easy for our customers to get started. So in fact, I know seeing is believing, so if you go to nutanix.com today, you'll see we have a link there for something called a test drive. So we are giving our prospects and customers the ability to go try this out, either just take a tour or even do a 30 day free trial today. So they can try it out, they can just get spun up in the cloud completely and then connect on premises if they choose to, or if they just sustain public cloud only with Nutanix, that's absolutely the customer choice. And I would say, this is really only the beginning for us as Tarkan saying. Our future, I mean, I'm just really super excited about our feature and how we're going to enable customers to use cloud for innovation going forward in a really simple manner that's cost efficient for our customers. >> All right. Well, Monica and Tarkan, thank you so much for sharing the updates. Congratulations to the team on bringing this solution out. And as you said, just the beginning so we look forward to talking to you, your partners and your customers going forward. >> Thank you so much. >> Thank you, Stu, thank you, Monica. >> All right, for Tarkan and Monica, I'm Stu Miniman with theCUBE. Thank you as always for watching this special Nutanix announcement. (upbeat music)

>> From around the globe, it's theCUBE. With digital coverage, have a special announcement, brought to you by Nutanix. >> Hi, I'm Stu Miniman. And I want to welcome you to this special event that we are doing with Nutanix. Of course, in 2020 many things have changed and that has changed some of the priorities for many companies out there, acceleration of cloud adoption, absolutely have been there. I've talked to many companies that were dipping their toe or thinking about where they were going to the cloud and of course it's rapidly moved to accelerate to be able to leverage work from home, remote contact centers and the like. So we have to think about how we can accelerate what's happening and make sure that our workforce and our customers are all taken care of. So at one of the front seats of this is of course companies working to help modernize customers out there and Nutanix is part of that discussion. So I want to welcome to join us for this special discussion of cloud and Nutanix, I've two of our CUBE alumnis. First of all, we have Monica Kumar, she's the Senior vice President of Product with Nutanix and Tarkan Maner, who's a relative newcomer, second time on theCUBE in his new role, many-time guest previously. Tarkan is the Chief Commercial Officer with Nutanix. Monica and Tarkan, thank you so much for joining us. >> Thank you so much. So happy to be back on theCUBE. >> Yeah, Thank you. >> All right, so Tarkan as I was teeing up, we know that IT staffs in general, CIO specifically, and companies overall, are under a lot of pressure in general, but in 2020, there are new pressures on them. So why don't you explain to us the special cloud announcement, tell us what's Nutanix's launching and why it's so important today. >> So first of all, thank you. Glad to be here with Monica. Basically, you and I spent some time with a few customers in the past few weeks and months. I'll tell you the things in our industry are changing at a pace that we've never seen before, especially with this pandemic backdrop as we're going through. And obviously all the economic challenges that creates beyond the obviously health challenges and across the globe, all the pain it creates, but also create some opportunities for our customers and partners to deliver solutions to our enterprise customers and infomercial customers and public sector customers in multiple industries. From healthcare, obviously very importantly, to manufacturing, to supply chains and to all the other industries, including financial services and public sector again. So in that context and Monica knows this well as she's our leader in our strategy, we're putting lots of effort in this new multi-cloud strategy as a company. As you know too well, Nutanix wrote the book in digital infrastructures with its own hybrid infrastructure story. Now they're taking that next level via our data center solutions, via DevOps solutions and end user computer solutions now in multi-cloud fashion, working with partners like AWS. So in this launch, we have our new multi-cloud infrastructure, clusters product now available on AWS. We are super excited. We have more than 20 tech firms and customers and partners at senior executive level support in this big launch. Timing is usually important because of this pandemic backdrop. And the goal is obviously to help our customers save money, focus on what's important for them, save money for them and making sure they streamline their IT operations. So it's a huge launch for us and we're super excited about it. >> Yeah, and the one thing I would add to what Tarkan said too is, look, we talked to a lot of customers and obviously cloud is the constant in terms of enabling innovation. But I think more with COVID, what's on top of mind is also how do we use cloud for innovation, but really be intelligent about cost optimization. So with this new announcement, what we're excited about is we're making really a hybrid cloud a reality across public and private cloud, but also making sure customers get the cost efficiency they need when they're deploying the solution. So we are super excited to bring true hybrid cloud offering with AWS to the market today. >> Well, I can tell you Nutanix cluster is absolutely one of the exciting technologies I've enjoyed watching and getting ready for. And of course, a partnership with the largest public cloud player out there, AWS, is really important. When I think about Nutanix from the earliest days, the word that we always used for the HI space in Nutanix specifically, was simplicity. Anybody in the tech space know that true simplicity is really hard to do. When I think about cloud, when I think about multi-cloud, simplicity's not the first thing that I think of. So Tarkan, help us connect, how is Nutanix going to extend the simplicity that it's done for so long now in the data center into places like AWS with this solution? >> So, Stu, you're right on, spot on. Look, Monica and I spend a lot of time with our customers. One thing about an Nutanix executive team we're very customer driven, and I'm not just saying this to make a point. We really spent tons of time with them because our solutions are basically so critical for them to run their businesses. So just recently, I was with a senior executives of an airline right before that Monica and I spent actually with one of the largest banks in the world in France, in Paris, right before pandemic, we were actually traveling, talking to not only the CIO, the Chief Operating Officer on one of these huge banks, and the biggest issue was how these companies are trying to basically adjust their plans, business plans. I'm not talking about tech plans, IT plans, the business plans around this backdrop that the economic stress and obviously now pandemic is in a big way. One of the CIOs told me, it was an airline executive, "Look, Tarkan, in the next 12 months, my business might be half of what it is today. And I need to do more with less in so many different ways, while I'm cutting cost." So it's a tough time. So in that context is to, you're actually right, multi-cloud is a difficult proposition, but it's critical for these companies to manage their cost structures across multiple operating models. Cloud to us is not a destination. It's a means to an end. It is an operating model. At the end of the day, the differentiation is to the software. The unique software that we provide from digital infrastructures to deliver end to end discreet data center solutions, DevOps solutions for developers, as well as for end user computing individuals, to make you sure to take advantage of these EDI disability service topic capability. So in that context, what we're providing now, to these CIOs who are going through this difficult time is a platform in which they can move their workloads from cloud to cloud based on their needs, the freedom of choice. Look, one of these big banks that Monica and I visited in France, huge global bank, they have a workloads on AWS, they have workloads on Azure, they have workloads on Google, they have workloads on (mumbles), the local XP, they have workloads in Germany, they have workloads on cloud service providers in Asia, in Taiwan and other locations, On top of that, they're also using Nutanix on Prem as well as Nutanix cloud, our own cloud services for BR. And for them, this is not just a destination, this is an operating model. So the biggest request from them is, "Look, can you guys make this cost effective? Can we use all these operating models and move our data and applications from cloud to cloud?" In simple terms, can we get some flexibility with commits as well as with the credits they paid for so far? And those are the things we're working on, and I'm sure Monica is going to get a little bit more into detail as we talk though this. We're super excited to start this journey with AWS with this launch, but we're not going to stop there. Our goal is, we just discussed it with Monica earlier, provide freedom of choice across multiple clouds both on Prem and off Prem for our customers to cut costs and to focus on what's important for them. >> Yeah, and I would just add to sum it up, we are really simplifying the multi-cloud complexity for our customers,. And I can go into more details but that's really the gist of it. Is what Nutanix is doing with this announcement and more coming up in the future. >> Well, Monica, when I think about customers and how do they decide what stays in their data center, what goes into the public cloud, it's really their application portfolio. I need to look at my workloads, I need to look at my skillset. So when I look at the cluster solution, what are some of the key use cases? What workloads are going to be the first ones that you expect or you're having customers use with it today? >> Sure, and as we talk to customer too, there's clearly few key use cases that they've been trying to build a hybrid strategy around. The first few ones are bursting into cloud. In case of sudden demand, how do I burst and scale my let's say a VDI environment or database environment into the cloud? So that's clearly one that many of our customers want to be able to do simply and without having to incur this extreme complexity of managing these environments. Number two, it's about DR. And we saw it with COVID, business continuity became a big deal for many organizations. They weren't prepared for it. So the ability to actually spin up your applications and data in the cloud seamlessly in case of a disaster, that's another big use case. The third one, which many customers talk about is can I lift and shift my applications as is into the cloud without having to rewrite a single line of code or without having to rewrite all of it? That's another one. And last but not least, the one that we're also hearing a lot about is how do I extend my current applications by using cloud native services that's available on public cloud? So those are four, there's many more, of course, but in terms of workloads, I mentioned two examples, VDI, which is virtual desktop infrastructure, and there's a computing and also databases. More and more of our customers don't want to invest, in again, having on premises data center assets, sitting there idlely and wait for when the capacity surges, the demand for capacity surges, they want to be able to do that in the cloud. So I'd say those are the few use cases and workloads. One thing I want to go back to, what Tarkan was talking about, really there're three key reasons why the current hybrid cloud solutions haven't really panned out for customers. Number one, it's having a unified management environment across public and private cloud. There's a few solutions out there, but none of them have proved to be simple enough to actually put into real execution. With Nutanix, the one thing you can do is literally build a hybrid cloud within under an hour. Under an hour, you can spin up new data clusters which you have on premises, the same exact cluster in Amazon. Under one hour. There you go. And you have the same exact management plan that we offer on Prem that now can manage your AWS Nutanix clusters. It's that easy, right? And then you can easily move your data and applications across, if you choose to. You want to move and burst into cloud, public cloud? Do it. You want to keep some stuff on prem? Do it. If you want to develop in the cloud, do it. Want to keep production on prem, do it. Single management plan, seamless mobility. And the third point is about cost. Simplicity of managing the costs making sure you know how are you going to incur costs? How about if you can hibernate your AWS cluster when you're not using it? We have the capability now in our software to do that. How about knowing where to place, which workload, which workload goes into public node, which stays on premises. We have an amazing tool called beam that gives the customers that ability to assess which is the right cloud for the right workload. So I can go on and on about this, we've talked to so many customers, but this is in a nutshell, the use cases and workloads that we are delivering to customers right out the gate. >> Well, Monica, I'd love to hear a little bit about the customers that have had an early access to this. What customer stories can you share? Understand, of course, you're probably going to need to anonymize, but I'd like to understand how they've been leveraging clusters, the value that they're getting from it. >> Absolutely. We've been working with a number of customers. And I'll give you a few examples. There's a customer in Australia. I'll start with that. And they basically run a big event that happens every five years for them. And that they have to scale something to 24 million people. Now imagine if they have to keep capacity on site, anticipating the needs for five years in a row. Well, they can't do that. And the big event is going to happen next year for them. So they're getting ready with our clusters to really expand the VDI environments into the cloud in a big way with AWS. So from Nutanix on prem to AWS and expand VDI and burst into the cloud. So that's one example. That's obviously when you have an event driven capacity bursting into the cloud. Another customer who is in the insurance business. For them DR Is of course very important. I mean, DR is important for every industry and every business, but for them they realize that they need to be able to transparently run their applications in the case of a disaster on the cloud. So they've been using Nutanix clusters with AWS to do that. Another customer is looking at lifting and shifting some of their database applications into AWS with Nutanix, for example. And then we have yet another customer who's looking at retiring a part of the data center estate and moving that completely to AWS with Nutanix as a backbone, Nutanix clusters as the backbone. I mean, and we have tons of examples of customers who during COVID, for example, were able to burst capacity and spin up remote, hundreds and thousands of remote employees using clusters into AWS cloud, using Citrix also by the way, as the desktop provider. So again, I can go on, we have tons of customers. There's obviously a big demand for this solution because now it's so easy to use. We have customers really surprised going, "Wait, I have built a whole hybrid cloud within an hour? And I was able to scale from six nodes to 16 nodes just like that on AWS cloud from on prem six nodes to 16 and AWS cloud? Our customers are really, really pleasantly surprised with the ease of use and how quickly they can scale using clusters in AWS. >> Yeah, Tarkan, I have to imagine that this is a real change for the conversations that you have with customers. I mean, Nutanix has been partnering with AWS for a number of years. I remember the first time that I saw Nutanics at the re:Invent show, but cloud is definitely front and center in a lot of your customer's conversations. So with your partners, with your customers, has to be just a whole different aspect to the conversations that you can have. >> Absolutely, Stu. As you heard from Monica too, as I mentioned earlier, this is not just a destination for the customers. I know you using these buzzwords, at the end of day, it's an operating model. It's an operating model they want to take advantage of to cut costs and do more with less. So in that context, as you heard even in this conversation, there's any pain point in this. Like, again, being able to move the workloads from location to location, cost-optimize those things, provide a streamlined operations, again, as Monica suggested, making the apps and the data related to those apps mobile, and obviously provide built-in networking capabilities, all those capabilities make it easier for them to cut costs. So what we're hearing constantly from the enterprises is, small and large, private sector and public sector, nothing different, clearly they have options, they want to have the freedom of choice, some of these workloads are going to run on prem, some of them off prem and off prem is going to have tons of different reactions. So in that context, as I mentioned earlier, we have our own cloud as well. We provide 20 plus skells to 17,000 customers around the world. There's a $2 billion software business run rate as you know and a lot of those customers, prem customers, now are also coming to our own cloud services with cloud partners we have our own cloud services with our own billing, payments, logistics, and service capabilities, fit a credit card, you can do DR it's actually come with this service to Nutanix itself. But some of these customers also want to go be able to go to AWS or Azure or to a local service provider. Sometimes as US companies we think US only, but think about this, this is a global phenomenon. I have customers in India. We have customers in Australia as Monica talked about. In China, in Japan, in Germany. And some of these enterprise customers, public sector customers, they want a DR, Disaster Recovery as a service to a local service provider within the country. Because of the new data governance laws and security concerns, they don't want the data and us to go outside of the boundaries of the country, in some cases in the same town. If you're in Switzerland, forget about the country, the same city. So we want to make sure we give capabilities to customers, use the cloud as an operating model the way they want. And as part of this, Stu, we're not alone on this. We can not do this alone. We have tremendous level of partner support as you're going to see the announcements from HP as one of our key partners, Lenovo, AMD, Intel, Fujitsu, Citrix for end user computing, we're partnering with Palo Alto Networks for security, a slew partners, as you know we support VMware is excited, We have partners like Red Hat who's done tons of work in the Linux front, we partnered with IBM, we partnered with Dell. So the ecosystem makes it so much easier for our customers, especially in this pandemic backdrop. And I think what you're going to see from Nutanix, more partners, more customer proof points to help the customers at of the day to cut costs in this typical backdrop. Especially for the next 24 months, I think what you're going to see is tremendous, so to speak, adoption of this multi-cloud approach that we're focusing on right now. >> Yeah. And let me add, I know a partner list is long. So Tarkan also, we have the global size, of course, the WebPros and FCL and TCS and Capgemini and Zinsser, you name it all. We're working with all of them to bring clusters based solutions to market. And for the entire Nutanix stack, also partners like Equinix and Yoda. So it's a long list of partnerships. The one thing I did want to bring up still, which I forgot to mention earlier and Tarkan reminded me, is our superior architecture. So why is it that Nutanix can deliver this now to customers? I mean, our customers have been trying to build hybrid cloud for a little while now and work across multiple clouds and we know it's been complex. The reason why we are able to deliver this in the way we are, is because of our architecture. The way we've architected clusters with AWS it's built-in native network integration. And what that means is if your customer and end user who's a practitioner, you can literally see the Nutanix VMs in the same space as Amazon VMs. So for a customer, it's in the exact same space, it's really easy to then use other AWS services and we bypass any complex and latency issues with networking because we're exactly part of AWS VPC for the customer. And also, the customers can use by the way, their Amazon credits with the way we've architected this. We allow for bringing your own license, by the way, that's the other true part about, simplicity is same license that our customers use on premises today for Nutanix can be brought exactly the same way to AWS, if they choose to. And, of course, we do also offer other licensing models that are cloud only, but I want to point out that (indistinct) is, is something that we're very proud of. It's truly enabling bring your own license to AWS cloud in this case. >> Well, it's interesting, Monica. Of course, one of the things everybody's watched of Nutanix over the last few years is that move from an appliance primarily to a software model and as an industry as a whole, it's much more moving to the cloud model for pricing. And it sounds like that's the primary model with some flexibility and options that you have when you're talking about the cluster solution here, is that correct? >> Yeah, we also offer the pay as you go model of course, on cloud it's popular. So customers can decide they just want to pay for the amount they use, that's fine, or they can bring their existing on prem license to AWS, or we also have a commit model where they commit for a certain capacity for the year and they go with that. So we have two or three different kinds of models. Again, going with the freedom of choice for our customers, we offer them different models they can choose from. But to me, the best part is to bring own license model. That's again, a true hybrid pricing model here. They can choose to use Nutanix where they want to. >> Yeah, well, and, and Monica, I'm glad you brought up some of the architectural pieces here. 'Cause you talked about all the partners that you have out there, if I'm sitting in the partner world, I've been heard nothing over the last few years, but I've been inundated by all the hybrid solutions. So every public cloud provider, including AWS now, is talking about hybrid solutions. You've got virtualization players, infrastructure players, all talking out there. So architecture, you talked a bit about, anything else, key differentiators that you want people to understand as what sets Nutanix apart from the crowd when it comes to hybrid cloud? >> Well, like I said, it's because of our architecture, you can build a hybrid cloud in under an hour. I mean, prove to me if you can do with other providers. And again, I don't mean that, having that ego, but really, honestly for our customers, it's all about how can we speed up a customer's experience to cloud. So building a cloud under an hour, being able to truly manage it with a single plane, being able to move apps and data with one click in many cases and last but not least the license portability, all of that together, I think the way, Durage RCO sums it and Tarkan have talked about this is, we may not have been the first to market, but we believe we're the best to market in this space today. That's what I would say. >> Now, Tarkan, I'd love to hear a little bit of the vision. So as Monica alluded to, anybody that digs underneath the covers it's bare metal offerings from the cloud providers that are enabling this technology. There was a certain partnership that AWS had that enabled this and now you're taking advantage of it. When you look at clusters going forward, give us a little bit, what should we be looking for when it comes to AWS and maybe even beyond? >> Thank you, Tsu, actually is spot on question. Most companies in this space, they follow these buzzwords like, "Oh, multi-cloud." And when you (indistinct) down and you find out, Okay, you support two cloud services and you actually own some kind of a marketplace and you're one of the 19,000 services, you don't see this as a multi-cloud. Our view is complete freedom of choice. So our vision includes a couple of our private clouds, government cloud success with our customers, with enterprise, commercial and public sector customers also delivered to them choice with Nutanix's own cloud, as I mentioned earlier, with our own billing payment, we'll just escapable these started with DR as a service, disaster recovery as a service. But take that next level, the database as a service, VDI, desktop as a service and other services that we deliver. But on top of that, also as Monica talked about earlier, partnerships we have with service providers like Yoda in India, work going on with SoftBank in Japan, work going on with OVH in France and multiple countries that we're building this XSP service provider- customer relationships, give those international customers choice within their own local region in their own country, in some cases, even in their city where they are making sure the network latency is not an issue, security, data governance is not an issue. And obviously, third leg of this multi legged stool is hyperscalers themselves, like AWS. AWS has been a phenomenal partner working with Hume, Matt Garmin, the executive team under Andy Jassy and Jeff Bezos they're just super partners, obviously that bare metal service capability is huge differentiator and typical AWS simplicity, and obviously data simplicity coming together, but giving choice to our customers has we move forward, obviously our customers have a multi-cloud strategy. So I'm reading an amazing book called "Silk Roads." It's an amazing book. I strongly suggest you all read it. It's all talking about partnerships. Throughout history, those empires, those countries who've been successful, partnered well, connect dots well. So that's what we're trying to learn from our own history, connecting the dots with the customers and partners as we talked about earlier, working with companies like WebPro and we all deliver an end user company service called database service go to desk, database as a service, digital data services with MBA, few other new services started in HCL and others. So all these things come up together as a complete end to end strategy with our partners. So we want to make sure as we move forward, in upcoming weeks and months, your going to see these announcements coming up one partner at a time and obviously we're going to measure success one customer at a time as we move forward with this strategy. >> All right, so Monica, you mentioned that if you were an existing Nutanix customer, you can spin up in the public cloud in under an hour, I guess final the question I have for you is number one, if I'm not yet a Nutanix customer, is this something I could start in the public cloud and leverage some capabilities and whether I'm an existing customer or a prospect, how do I get started with Nutanix clusters? >> Absolutely, we're all about making it easy for our customers to get started. So in fact, I know seeing is believing, so if you go to nutanix.com today, you'll see we have a link there for something called a test drive. So we are giving our prospects and customers the ability to go try this out, either just take a tour or even do a 30 day free trial today. So they can try it out, they can just get spun up in the cloud completely and then connect on premises if they choose to, or if they just sustain public cloud only with Nutanix, that's absolutely the customer choice. And I would say, this is really only the beginning for us as Tarkan saying. Our future, I mean, I'm just really super excited about our feature and how we're going to enable customers to use cloud for innovation going forward in a really simple manner that's cost efficient for our customers. >> All right. Well, Monica and Tarkan, thank you so much for sharing the updates. Congratulations to the team on bringing this solution out. And as you said, just the beginning so we look forward to talking to you, your partners and your customers going forward. >> Thank you so much. >> Thank you, Stu, thank you, Monica. >> All right, for Tarkan and Monica, I'm Stu Miniman with theCUBE. Thank you as always for watching this special Nutanix announcement. (upbeat music)