Part 1: Andre Pienaar, C5 Capital | Exclusive CUBE Conversation, December 2018
[Music] when welcome to the special exclusive cube conversation here in Palo Alto in our studios I'm John for your host of the cube we have a very special guest speaking for the first time around some alleged alleged accusations and also innuendo around the Amazon Web Services Jedi contract and his firm c5 capital our guest as Andre Pienaar who's the founder of c5 capital Andre is here for the first time to talk about some of the hard conversations and questions surrounding his role his firm and the story from the BBC Andre thanks for a rat for meeting with me John great to have me thank you so you're at the center of a controversy and just for the folks who know the cube know we interviewed a lot of people I've interviewed you at Amazon web sources summit Teresa Carl's event and last year I met you and bought a rein the work you're doing there so I've met you a few times so I don't know your background but I want to drill into it because I was surprised to see the BBC story come out last week that was basically accusing you of many things including are you a spy are you infiltrating the US government through the Jedi contract through Amazon and knowing c-5 capital I saw no correlation when reading your article I was kind of disturbed but then I saw I said a follow-on stories it just didn't hang together so I wanted to press you on some questions and thanks for coming in and addressing them appreciate it John thanks for having me so first thing I want to ask you is you know it has you at the center this firm c5 capital that you the founder of at the center of what looks like to be the fight for the big ten billion dollar DoD contract which has been put out to multiple vendors so it's not a single source deal we've covered extensively on silicon angle calm and the cube and the government the government Accounting Office has ruled that there are six main benefits of going with a sole provider cloud this seems to be the war so Oracle IBM and others have been been involved we've been covering that so it kind of smells like something's going along with the story and I just didn't believe some of the things I read and I want to especially about you and see five capitals so I want to dig into what the first thing is it's c5 capital involved in the Jedi contract with AWS Sean not at all we have absolutely no involvement in the Jedi contract in any way we're not a bidder and we haven't done any lobbying as has been alleged by some of the people who've been making this allegation c5 has got no involvement in the general contract we're a venture capital firm with a British venture capital firm we have the privilege of investing here in the US as a foreign investor and our focus really is on the growth and the success of the startups that we are invested in so you have no business interest at all in the deal Department of Defense Jedi contract none whatsoever okay so to take a minute to explain c5 firm I read some of the stories there and some of the things were intricate structures of c5 cap made it sound like there was like a cloak-and-dagger situation I want to ask you some hard questions around that because there's a link to a Russian situation but before we get to there I want to ask you explain what is c5 capital your mission what are the things that you're doing c5 is a is a British venture capital firm and we are focused on investing into fast-growing technology companies in three areas cloud computing cyber security and artificial intelligence we have two parts our business c5 capital which invests into late stage companies so these are companies that typically already have revenue visibility and profitability but still very fast-growing and then we also have a very early stage startup platform that look at seed state investment and this we do through two accelerators to social impact accelerators one in Washington and one in Bahrain and it's just size of money involved just sort of order magnitude how many funds do you have how is it structure again just share some insight on that is it is there one firm is there multiple firms how is it knows it work well today the venture capital business has to be very transparent it's required by compliance we are a regulated regulated firm we are regulated in multiple markets we regulated here in the US the sec as a foreign investor in london by the financial conduct authority and in Luxembourg where Afonso based by the regulatory authorities there so in the venture capital industry today you can't afford to be an opaque business you have to be transparent at all levels and money in the Western world have become almost completely transparent so there's a very comprehensive and thorough due diligence when you onboard capital called know your client and the requirements standard requirement now is that whenever you're onboard capital from investor you're gonna take it right up to the level of the ultimate beneficial ownership so who actually owns this money and then every time you invest and you move your money around it gets diligence together different regulators and in terms of disclosure and the same applies often now with clients when our portfolio companies have important or significant clients they also want to know who's behind the products and the services they receive so often our boards our board directors and a shell team also get diligence by by important clients so explain this piece about the due diligence and the cross country vetting that goes on is I think it's important I want to get it out because how long has been operating how many deals have you done you mentioned foreign investor in the United States you're doing deals in the United States I know I've met one of your portfolio companies at an event iron iron on it iron net general Keith Alexander former head of the NSA you know get to just work with him without being vetted I guess so so how long a c5 capital been in business and where have you made your investments you mentioned cross jurisdiction across countries whatever it's called I don't know that so we've been and we've been in existence for about six years now our main focus is investing in Europe so we help European companies grow globally Europe historically has been underserved by venture capital we on an annual basis we invest about twenty seven billion dollars gets invested in venture capital in Europe as opposed to several multiples of that in the US so we have a very important part to play in Europe to how European enterprise software companies grow globally other important markets for us of course are Israel which is a major center of technology innovation and and the Middle East and then the u.s. the u.s. is still the world leader and venture capital both in terms of size but also in terms of the size of the market and of course the face and the excitement of the innovation here I want to get into me early career because again timing is key we're seeing this with you know whether it's a Supreme Court justice or anyone in their career their past comes back to haunt them it appears that has for you before we get there I want to ask you about you know when you look at the kind of scope of fraud and corruption that I've seen in just on the surface of government thing the government bit Beltway bandits in America is you got a nonprofit that feeds a for-profit and then what you know someone else runs a shell corporation so there's this intricate structures and that word was used which it kind of implies shell corporations a variety of backroom kind of smokey deals going on you mentioned transparency I do you have anything to hide John in in in our business we've got absolutely nothing to hide we have to be transparent we have to be open if you look at our social media profile you'll see we are communicating with the market almost on a daily basis every time we make an investment we press release that our website is very clear about who's involved enough who our partners are and the same applies to my own personal website and so in terms of the money movement around in terms of deploying investments we've seen Silicon Valley VCS move to China get their butts handed to them and then kind of adjust their scenes China money move around when you move money around you mentioned disclosure what do you mean there's filings to explain that piece it's just a little bit so every time we make an investment into a into a new portfolio company and we move the money to that market to make the investment we have to disclose who all the investors are who are involved in that investment so we have to disclose the ultimate beneficial ownership of all our limited partners to the law firms that are involved in the transactions and those law firms in turn have applications in terms of they own anti-money laundering laws in the local markets and this happens every time you move money around so I I think that the level of transparency in venture capital is just continue to rise exponentially and it's virtually impossible to conceal the identity of an investor this interesting this BBC article has a theme of national security risk kind of gloom and doom nuclear codes as mentioned it's like you want to scare someone you throw nuclear codes at it you want to get people's attention you play the Russian card I saw an article on the web that that said you know anything these days the me2 movement for governments just play the Russian card and you know instantly can discredit someone's kind of a desperation act so you got confident of interest in the government national security risk seems to be kind of a theme but before we get into the BBC news I noticed that there was a lot of conflated pieces kind of pulling together you know on one hand you know you're c5 you've done some things with your hat your past and then they just make basically associate that with running amazon's jedi project yes which i know is not to be true and you clarified that joan ends a problem joan so as a venture capital firm focused on investing in the space we have to work with all the Tier one cloud providers we are great believers in commercial cloud public cloud we believe that this is absolutely transformative not only for innovation but also for the way in which we do venture capital investment so we work with Amazon Web Services we work with Microsoft who work with Google and we believe that firstly that cloud has been made in America the first 15 companies in the world are all in cloud companies are all American and we believe that cloud like the internet and GPS are two great boons which the US economy the u.s. innovation economy have provided to the rest of the world cloud computing is reducing the cost of computing power with 50 percent every three years opening up innovation and opportunities for Entrepreneurship for health and well-being for the growth of economies on an unprecedented scale cloud computing is as important to the global economy today as the dollar ease as the world's reserve currency so we are great believers in cloud we great believers in American cloud computing companies as far as Amazon is concerned our relationship with Amazon Amazon is very Amazon Web Services is very clear and it's very defined we participate in a public Marcus program called AWS activate through which AWS supports hundreds of accelerators around the world with know-how with mentoring with teaching and with cloud credits to help entrepreneurs and startups grow their businesses and we have a very exciting focus for our two accelerators which is on in Washington we focus on peace technology we focus on taking entrepreneurs from conflict countries like Sudan Nigeria Pakistan to come to Washington to work on campus in the US government building the u.s. Institute for peace to scale these startups to learn all about cloud computing to learn how they can grow their businesses with cloud computing and to go back to their own countries to build peace and stability and prosperity their heaven so we're very proud of this mission in the Middle East and Bahrain our focus is on on female founders and female entrepreneurs we've got a program called nebula through which we empower female founders and female entrepreneurs interesting in the Middle East the statistics are the reverse from what we have in the West the majority of IT graduates in the Middle East are fimo and so there's a tremendous talent pool of of young dynamic female entrepreneurs coming out of not only the Gulf but the whole of the MENA region how about a relation with Amazon websites outside of their normal incubators they have incubators all over the place in the Amazon put out as Amazon Web Services put out a statement that said hey you know we have a lot of relationships with incubators this is normal course of business I know here in Silicon Valley at the startup loft this is this is their market filled market playbook so you fit into that is that correct as I'm I get that that's that's absolutely correct what we what is unusual about a table insists that this is a huge company that's focused on tiny startups a table started with startups it double uses first clients with startups and so here you have a huge business that has a deep understanding of startups and focus on startups and that's enormous the attractor for us and terrific for our accelerators department with them have you at c5 Capitol or individually have any formal or conversation with Amazon employees where you've had outside of giving feedback on products where you've tried to make change on their technology make change with their product management teams engineering you ever had at c5 capital whore have you personally been involved in influencing Amazon's product roadmap outside they're just giving normal feedback in the course of business that's way above my pay grade John firstly we don't have that kind of technical expertise in C 5 C 5 steam consists of a combination of entrepreneurs like myself people understand money really well and leaders we don't have that level of technical expertise and secondly that's what one our relationship with AWS is all about our relationship is entirely limited to the two startups and making sure that the two accelerators in making sure that the startups who pass through those accelerators succeed and make social impact and as a partner network component Amazon it's all put out there yes so in in a Barren accelerator we've we formed part of the Amazon partner network and the reason why we we did that was because we wanted to give some of the young people who come through the accelerator and know mastering cloud skills an opportunity to work on some real projects and real live projects so some of our young golf entrepreneurs female entrepreneurs have been working on building websites on Amazon Cloud and c5 capital has a relationship with former government officials you funded startups and cybersecurity that's kind of normal can you explain that positioning of it of how former government if it's whether it's US and abroad are involved in entrepreneurial activities and why that is may or may not be a problem certainly is a lot of kind of I would say smoke around this conversation around coffin of interest and you can you explain intelligence what that was it so I think the model for venture capital has been evolving and increasingly you get more and more differentiated models one of the key areas in which the venture capital model is changed is the fact that operating partners have become much more important to the success of venture capital firms so operating partners are people who bring real world experience to the investment experience of the investment team and in c-five we have the privilege of having a terrific group of operating partners people with both government and commercial backgrounds and they work very actively enough firm at all levels from our decision-making to the training and the mentoring of our team to helping us understand the way in which the world is exchanging to risk management to helping uh portfolio companies grow and Silicon Valley true with that to injuries in Horowitz two founders mr. friendly they bring in operating people that have entrepreneurial skills this is the new model understand order which has been a great source of inspiration to us for our model and and we built really believe this is a new model and it's really critical for the success of venture capitals to be going forward and the global impact is pretty significant one of things you mentioned I want to get your take on is as you operate a global transaction a lots happened a lot has to happen I mean we look at the ICO market on the cryptocurrency side its kind of you know plummeting obsoletes it's over now the mood security children's regulatory and transparency becomes critical you feel fully confident that you haven't you know from a regulatory standpoint c5 capital everything's out there absolutely risk management and regulated compliance and legal as the workstream have become absolutely critical for the success of venture capital firms and one of the reasons why this becomes so important John is because the venture capital world over the last few years have changed dramatically historically all the people involved in venture capital had very familiar names and came from very familiar places over the last few years with a diversification of global economic growth we've seen it's very significant amounts of money being invest invested in startups in China some people more money will invest in startups this year in China than in the US and we've seen countries like Saudi Arabia becoming a major source of venture capital funding some people say that as much as 70% of funding rounds this year in some way or another originated from the Gulf and we've seen places like Russia beginning to take an interest in technology innovation so the venture capital world is changing and for that reason compliance and regulation have become much more important but if Russians put 200 million dollars in face book and write out the check companies bright before that when the after 2008 we saw the rise of social networking I think global money certainly has something that I think a lot of people start getting used to and I want on trill down into that a little bit we talked about this BBC story that that hit and the the follow-on stories which actually didn't get picked up was mostly doing more regurgitation of the same story but one of the things that that they focus in on and the story was you and the trend now is your past is your enemy these days you know they try to drum up stuff in the past you've had a long career some of the stuff that they've been bringing in to paint you and the light that they did was from your past so I wanted to explore that with you I know you this is the first time you've talked about this and I appreciate you taking the time talk about your early career your background where you went to school because the way I'm reading this it sounds like you're a shady character I like like I interviewed on the queue but I didn't see that but you know I'm going to pressure here for that if you don't mind I'd like to to dig into that John thank you for that so I've had the I've had the privilege of a really amazingly interesting life and at the heart of at the heart of that great adventures been people and the privilege to work with really great people and good people I was born in South Africa I grew up in Africa went to school there qualified as a lawyer and then came to study in Britain when I studied international politics when I finished my studies international politics I got head hunted by a US consulting firm called crow which was a start of a 20 years career as an investigator first in crawl where I was a managing director in the London and then in building my own consulting firm which was called g3 and all of this led me to cybersecurity because as an investigator looking into organized crime looking into corruption looking into asset racing increasingly as the years went on everything became digital and I became very interested in finding evidence on electronic devices but starting my career and CRO was tremendous because Jules Kroll was a incredible mentor he could walk through an office and call everybody by their first name any Kroll office anywhere in the world and he always took a kindly interest in the people who work for him so it was a great school to go to and and I worked on some terrific cases including some very interesting Russian cases and Russian organized crime cases just this bag of Kroll was I've had a core competency in doing investigative work and also due diligence was that kind of focus yes although Kroll was the first company in the world to really have a strong digital practice led by Alan Brugler of New York Alan established the first computer forensics practice which was all focused about finding evidence on devices and everything I know about cyber security today started with me going to school with Alan Brolin crawl and they also focused on corruption uncovering this is from Wikipedia Kroll clients help Kroll helps clients improve operations by uncovering kickbacks fraud another form of corruptions other specialty areas is forensic accounting background screening drug testing electronic investigation data recovery SATA result Omar's McLennan in 2004 for 1.9 billion mark divested Kroll to another company I'll take credit risk management to diligence investigator in Falls Church Virginia over 150 countries call Kroll was the first CRO was the first household brand name in this field of of investigations and today's still is probably one of the strongest brand names and so it was a great firm to work in and was a great privilege to be part of it yeah high-end high-profile deals were there how many employees were in Kroll cuz I'd imagine that the alumni that that came out of Kroll probably have found places in other jobs similar to yes do an investigative work like you know they out them all over the world many many alumni from Kroll and many of them doing really well and doing great work ok great so now the next question want to ask you is when you in Kroll the South Africa connection came up so I got to ask you it says business side that you're a former South African spy are you a former South African spy no John I've never worked for any government agency and in developing my career my my whole focus has been on investigations out of the Kroll London office I did have the opportunity to work in South Africa out of the Kroll London office and this was really a seminal moment in my career when I went to South Africa on a case for a major international credit-card company immediately after the end of apartheid when democracy started to look into the scale and extent of credit card fraud at the request of this guy what year was there - how old were you this was in 1995 1996 I was 25 26 years old and one of the things which this credit card company asked me to do was to assess what was the capability of the new democratic government in South Africa under Nelson Mandela to deal with crime and so I had the privilege of meeting mr. Mandela as the president to discuss this issue with him and it was an extraordinary man the country's history because there was such an openness and a willingness to to address issues of this nature and to grapple with them so he was released from prison at that time I remember those days and he became president that's why he called you and you met with him face to face of a business conversation around working on what the future democracy is and trying to look at from a corruption standpoint or just kind of in general was that what was that conversation can you share so so that so the meeting involved President Mandela and and the relevant cabinet ministers the relevant secretaries and his cabinet - responsible for for these issues and the focus of our conversation really started with well how do you deal with credit card fraud and how do you deal with large-scale fraud that could be driven by organized crime and at the time this was an issue of great concern to the president because there was bombing in Kate of a Planet Hollywood cafe where a number of people got very severely injured and the president believed that this could have been the result of a protection racket in Cape Town and so he wanted to do something about it he was incredibly proactive and forward-leaning and in an extraordinary way he ended the conversation by by asking where the Kroll can help him and so he commissioned Kroll to build the capacity of all the black officers that came out of the ANC and have gone into key government positions on how to manage organized crime investigations it was the challenge at that time honestly I can imagine apartheid I remember you know I was just at a college that's not properly around the same age as you it was a dynamic time to say the least was his issue around lack of training old school techniques because you know that was right down post-cold-war and then did what were the concerns not enough people was it just out of control was it a corrupt I mean just I mean what was the core issue that Nelson wanted to hire Kroll and you could work his core issue was he wanted to ensure the stability of South Africa's democracy that was his core focus and he wanted to make South Africa an attractive place where international companies felt comfortable and confident in investing and that was his focus and he felt that at that time because so many of the key people in the ANC only had training in a cold war context that there wasn't a Nessy skill set to do complex financial or more modern investigations and it was very much focused he was always the innovator he was very much focused on bringing the best practices and the best investigative techniques to the country he was I felt in such a hurry that he doesn't want to do this by going to other governments and asking for the help he wanted to Commission it himself and so he gave he gave a crawl with me as the project leader a contract to do this and my namesake Francois Pienaar has become very well known because of the film Invictus and he's been he had the benefit of Mandela as a mentor and as a supporter and that changed his career the same thing happened to me so what did he actually asked you to do was it to train build a force because there's this talk that and was a despite corruption specifically it was it more both corruption and or stability because they kind of go hand in hand policy and it's a very close link between corruption and instability and and president Ellis instructions were very clear to Crowley said go out and find me the best people in the world the most experienced people in the world who can come to South Africa and train my people how to fight organized crime so I went out and I found some of the best people from the CIA from mi6 the British intelligence service from the Drug Enforcement Agency here in the US form officers from the Federal Bureau of Investigation's detectives from Scotland Yard prosecutors from the US Justice Department and all of them for a number of years traveled to South Africa to train black officers who were newly appointed in key roles in how to combat organized crime and this was you acting as an employee he had crow there's not some operative this is he this was me very much acting as a as an executive and crow I was the project leader Kroll was very well structured and organized and I reported to the chief executive officer in the London office nor Garret who was the former head of the CIA's Near East Division and Nelson Mandela was intimately involved in this with you at Krall President Mandela was the ultimate support of this project and he then designated several ministers to work on it and also senior officials in the stories that had been put out this past week they talked about this to try to make it sound like you're involved on two sides of the equation they bring up scorpions was this the scorpions project that they referred to so it was the scorpions scorpion sounds so dangerous and a movie well there's a movie a movie does feature this so at the end of the training project President Mandela and deputy president Thabo Mbeki who subsequently succeeded him as president put together a ministerial committee to look at what should they do with the capacity that's been built with this investment that they made because for a period of about three years we had all the leading people the most experienced people that have come out of some of the best law enforcement agencies and some of the best intelligence services come and trained in South Africa and this was quite this was quite something John because many of the senior officers in the ANC came from a background where they were trained by the opponents of the people came to treat trained them so so many of them were trained by the Stasi in East Germany some of them were trained by the Russian KGB some of them were trained by the Cubans so we not only had to train them we also had to win their trust and when we started this that's a diverse set of potential dogma and or just habits a theory modernised if you will right is that what the there was there was a question of of learning new skills and there was a question about also about learning management capabilities there was also question of learning the importance of the media for when you do difficult and complex investigations there was a question about using digital resources but there was also fundamentally a question of just building trust and when we started this program none of the black officers wanted to be photographed with all these foreign trainers who were senior foreign intelligence officers when we finished that everyone wanted to be in the photograph and so this was a great South African success story but the President and the deputy president then reflected on what to do with his capacity and they appointed the ministerial task force to do this and we were asked to make recommendations to this Minister ministerial task force and one of the things which we did was we showed them a movie because you referenced the movie and the movie we showed them was the untouchables with Kevin Costner and Sean Connery which is still one of my favorite and and greatest movies and the story The Untouchables is about police corruption in Chicago and how in the Treasury Department a man called Eliot Ness put together a group of officers from which he selected from different places with clean hands to go after corruption during the Probie and this really captured the president's imagination and so he said that's what he want and Ella yeah okay so he said della one of the untouchables he wanted Eliot Ness exactly Al Capone's out there and and how many people were in that goodness so we asked that we we established the government then established decided to establish and this was passed as a law through Parliament the director of special operations the DSO which colloquy became known as the scorpions and it had a scorpion as a symbol for this unit and this became a standalone anti-corruption unit and the brilliant thing about it John was that the first intake of scorpion officers were all young black graduates many of them law graduates and at the time Janet Reno was the US Attorney General played a very crucial role she allowed half of the first intake of young cratchits to go to Quantico and to do the full FBI course in Quantico and this was the first group of foreign students who've ever been admitted to Quantico to do the full Quantico were you involved at what score's at that time yes sir and so you worked with President Mandela yes the set of the scorpions is untouchable skiing for the first time as a new democracy is emerging the landscape is certainly changing there's a transformation happening we all know the history laugh you don't watch Invictus probably great movie to do that you then worked with the Attorney General United States to cross-pollinate the folks in South Africa black officers law degrees Samar's fresh yes this unit with Quantico yes in the United States I had the privilege of attending the the graduation ceremony of the first of South African officers that completed the Quantico course and representing crow they on the day you had us relationships at that time to crawl across pollen I had the privilege of working with some of the best law enforcement officers and best intelligence officers that has come out of the u.s. services and they've been tremendous mentors in my career they've really shaped my thinking they've shaped my values and they've they've shaved my character so you're still under 30 at this time so give us a is that where this where are we in time now just about a 30 so you know around the nine late nineties still 90s yeah so client-server technologies there okay so also the story references Leonard McCarthy and these spy tapes what is this spy tape saga about it says you had a conversation with McCarthy me I'm thinking that a phone tap explain that spy tape saga what does it mean who's Lennon McCarthy explain yourself so so so Leonard McCarthy it's a US citizen today he served two terms as the vice president for institutional integrity at the World Bank which is the world's most important anti-corruption official he started his career as a prosecutor in South Africa many years ago and then became the head of the economic crimes division in the South African Justice Department and eventually became the head of the scorpions and many years after I've left Kroll and were no longer involved in in the work of the scorpions he texted me one evening expressing a concern and an anxiety that I had about the safety of his family and I replied to him with two text messages one was a Bible verse and the other one was a Latin saying and my advice name was follow the rule of law and put the safety of your family first and that was the advice I gave him so this is how I imagined the year I think of it the internet was just there this was him this was roundabout 2000 December 2007 okay so there was I phone just hit so text messaging Nokia phones all those big yeah probably more text message there so you sitting anywhere in London you get a text message from your friend yep later this past late tonight asking for help and advice and I gave him the best advice I can he unfortunately was being wiretapped and those wiretaps were subsequently published and became the subject of much controversy they've now been scrutinized by South Africa's highest court and the court has decided that those wiretaps are of no impact and of importance in the scheme of judicial decision-making and our unknown provenance and on and on unknown reliability they threw it out basically yeah they're basically that's the president he had some scandals priors and corruption but back to the tapes you the only involvement on the spy tapes was friend sending you a text message that says hey I'm running a corruption you know I'm afraid for my life my family what do I do and you give some advice general advice and that's it as there was there any more interactions with us no that's it that's it okay so you weren't like yeah working with it hey here's what we get strategy there was nothing that going on no other interactions just a friendly advice and that's what they put you I gave him my I gave him my best advice when you when you work in when you work as an investigator very much as and it's very similar in venture capital it's all about relationships and you want to preserve relationships for the long term and you develop deep royalties to its people particularly people with whom you've been through difficult situations as I have been with Leonard much earlier on when I was still involved in Kroll and giving advice to South African government on issues related to the scorpius so that that has a lot of holes and I did think that was kind of weird they actually can produce the actual tax I couldn't find that the spy tapes so there's a spy tape scandal out there your name is on out on one little transaction globbed on to you I mean how do you feel about that I mean you must've been pretty pissed when you saw that when you do it when when you do when you do investigative work you see really see everything and all kinds of things and the bigger the issues that you deal with the more frequently you see things that other people might find unusual I are you doing any work right now with c5 at South Africa and none whatsoever so I've I retired from my investigative Korea in 2014 I did terrific 20 years as an investigator during my time as investigator I came to understood the importance of digital and cyber and so at the end of it I saw an opportunity to serve a sector that historically have been underserved with capital which is cyber security and of course there are two areas very closely related to cyber security artificial intelligence and cloud and that's why I created c5 after I sold my investigator firm with five other families who equally believed in the importance of investing private capital to make a difference invest in private capital to help bring about innovation that can bring stability to the digital world and that's the mission of c-5 before I get to the heart news I want to drill in on the BBC stories I think that's really the focal point of you know why we're talking just you know from my standpoint I remember living as a young person in that time breaking into the business you know my 20s and 30s you had Live Aid in 1985 and you had 1995 the internet happened there was so much going on between those that decade 85 to 95 you were there I was an American so I didn't really have a lot exposure I did some work for IBM and Europe in 1980 says it's co-op student but you know I had some peak in the international world it must been pretty dynamic the cross-pollination the melting pot of countries you know the Berlin Wall goes down you had the cold war's ending you had apartheid a lot of things were going on around you yes so in that dynamic because if if the standard is you had links to someone you know talked about why how important it was that this melting pot and how it affected your relationships and how it looks now looking back because now you can almost tie anything to anything yes so I think the 90s was one of the most exciting periods of time because you had the birth of the internet and I started working on Internet related issues yet 20 million users today we have three and a half billion users and ten billion devices unthinkable at the time but in the wake of the internet also came a lot of changes as you say the Berlin Wall came down democracy in South Africa the Oslo peace process in the time that I worked in Kroll some of them made most important and damaging civil wars in Africa came to an end including the great war in the Congo peace came to Sudan and Angola the Ivory Coast so a lot of things happening and if you have a if you had a an international career at that time when globalization was accelerating you got to no a lot of people in different markets and both in crow and in my consulting business a key part of what it but we did was to keep us and Western corporations that were investing in emerging markets safe your credibility has been called in questions with this article and when I get to in a second what I want to ask you straight up is it possible to survive in the international theatre to the level that you're surviving if what they say is true if you if you're out scamming people or you're a bad actor pretty much over the the time as things get more transparent it's hard to survive right I mean talk about that dynamic because I just find it hard to believe that to be successful the way you are it's not a johnny-come-lately firms been multiple years operating vetted by the US government are people getting away in the shadows is it is is it hard because I almost imagine those are a lot of arbitrage I imagine ton of arbitrage that you that are happening there how hard or how easy it is to survive to be that shady and corrupt in this new era because with with with investigated with with intelligence communities with some terrific if you follow the money now Bitcoin that's a whole nother story but that's more today but to survive the eighties and nineties and to be where you are and what they're alleging I just what's your thoughts well to be able to attract capital and investors you have to have very high standards of governance and compliance because ultimately that's what investors are looking for and what investors will diligence when they make an investment with you so to carry the confidence of investors good standards of governance and compliance are of critical importance and raising venture capital and Europe is tough it's not like the US babe there's an abundance of venture capital available it's very hard Europe is under served by capital the venture capital invested in the US market is multiple of what we invest in Europe so you need to be even more focused on governance and compliance in Europe than you would be perhaps on other markets I think the second important point with Gmail John is that technology is brought about a lot of transparency and this is a major area of focus for our piece tech accelerator where we have startups who help to bring transparency to markets which previously did not have transparency for example one of the startups that came through our accelerator has brought complete transparency to the supply chain for subsistence farmers in Africa all the way to to the to the shelf of Walmart or a big grocery retailer in in the US or Europe and so I think technology is bringing a lot more more transparency we also have a global anti-corruption Innovation Challenge called shield in the cloud where we try and find and recognize the most innovative corporations governments and countries in the space so let's talk about the BBC story that hit 12 it says is a US military cloud the DoD Jedi contractor that's coming to award the eleventh hour safe from Russia fears over sensitive data so if this essentially the headline that's bolded says a technology company bidding for a Pentagon contract that's Amazon Web Services to store sensitive data has close partnerships with a firm linked to a sanctioned Russian oligarch the BBC has learned goes on to essentially put fear and tries to hang a story that says the national security of America is at risk because of c5u that's what we're talking about right now so so what's your take on this story I mean did you wake up and get an email said hey check out the BBC you're featured in and they're alleging that you have links to Russia and Amazon what Jon first I have to go I first have to do a disclosure I've worked for the BBC as an investigator when I was in Kroll and in fact I let the litigation support for the BBC in the biggest libel claim in British history which was post 9/11 when the BBC did a broadcast mistakenly accusing a mining company in Africa of laundering money for al-qaeda and so I represented the BBC in this case I was the manager hired you they hired me to delete this case for them and I'm I helped the BBC to reduce a libel claim of 25 million dollars to $750,000 so I'm very familiar with the BBC its integrity its standards and how it does things and I've always held the BBC in the highest regard and believed that the BBC makes a very important contribution to make people better informed about the world so when I heard about the story I was very disappointed because it seemed to me that the BBC have compromised the independence and the independence of the editorial control in broadcasting the story the reason why I say that is because the principal commentator in this story as a gentleman called John Wheeler who's familiar to me as a someone who's been trolling our firm on internet for the last year making all sorts of allegations the BBC did not disclose that mr. Weiler is a former Oracle executive the company that's protesting the Jedi bidding contract and secondly that he runs a lobbying firm with paid clients and that he himself often bid for government contracts in the US government context you're saying that John Wheeler who's sourced in the story has a quote expert and I did check him out I did look at what he was doing I checked out his Twitter he seems to be trying to socialise a story heavily first he needed eyes on LinkedIn he seems to be a consultant firm like a Beltway yes he runs a he runs a phone called in interoperability Clearing House and a related firm called the IT acquisition Advisory Council and these two organizations work very closely together the interoperability Clearing House or IC H is a consulting business where mr. Weiler acts for paying clients including competitors for this bidding contract and none of this was disclosed by the BBC in their program the second part of this program that I found very disappointing was the fact that the BBC in focusing on the Russian technology parks cocuwa did not disclose the list of skok of our partners that are a matter of public record on the Internet if you look at this list very closely you'll see c5 is not on there neither Amazon Web Services but the list of companies that are on there are very familiar names many of them competitors in this bidding process who acted as founding partners of skok about Oracle for example as recently as the 28th of November hosted what was described as the largest cloud computing conference in Russia's history at Skolkovo this is the this is the place which the BBC described as this notorious den of spies and at this event which Oracle hosted they had the Russian presidential administration on a big screen as one of their clients in Russia so some Oracle is doing business in Russia they have like legit real links to Russia well things you're saying if they suddenly have very close links with Skolkovo and so having a great many other Khayyam is there IBM Accenture cisco say Microsoft is saying Oracle is there so Skolkovo has a has a very distinguished roster of partners and if the BBC was fair and even-handed they would have disclosed us and they would have disclosed the fact that neither c5 nor Amazon feature as Corcovado you feel that the BBC has been duped the BBC clearly has been duped the program that they broadcasted is really a parlor game of six degrees of separation which they try to spun into a national security crisis all right so let's tell us John while ago you're saying John Wyler who's quoted in the story as an expert and by the way I read in the story my favorite line that I wanted to ask you on was there seems to be questions being raised but the question is being raised or referring to him so are you saying that he is not an expert but a plant for the story what's what's his role he's saying he works for Oracle or you think do you think he's being paid by Oracle like I can't comment on mr. Wireless motivation what strikes me is the fact that is a former Oracle executive what's striking is that he clearly on his website for the IC H identifies several competitors for the Jedi business clients and that all of this should have been disclosed by the BBC rather than to try and characterize and portray him as an independent expert on this story well AWS put out a press release or a blog post essentially hum this you know you guys had won it we're very clear and this I know it goes to the top because that's how Amazon works nothing goes out until it goes to the top which is Andy chassis and the senior people over there it says here's the relationship with c5 and ATS what school you use are the same page there but also they hinted the old guard manipulation distant I don't think they use the word disinformation campaign they kind of insinuate it and that's what I'm looking into I want to ask you are you part are you a victim of a disinformation campaign do you believe that you're not a victim being targeted with c5 as part of a disinformation campaign put on by a competitor to AWS I think what we've seen over the course of this last here is an enormous amount of disinformation around this contract and around this bidding process and they've a lot of the information that has been disseminated has not only not been factual but in some cases have been patently malicious well I have been covering Amazon for many many years this guy Tom Wyler is in seems to be circulating multiple reports invested in preparing for this interview I checked Vanity Fair he's quoted in Vanity Fair he's quoted in the BBC story and there's no real or original reporting other than those two there's some business side our article which is just regurgitating the Business Insider I mean the BBC story and a few other kind of blog stories but no real original yes no content don't so in every story that that's been written on this subject and as you say most serious publication have thrown this thrown these allegations out but in the in those few instances where they've managed to to publish these allegations and to leverage other people's credibility to their advantage and leverage other people's credibility for their competitive advantage John Wheeler has been the most important and prominent source of the allegations someone who clearly has vested commercial interests someone who clearly works for competitors as disclosed on his own website and none of this has ever been surfaced or addressed I have multiple sources have confirmed to me that there's a dossier that has been created and paid for by a firm or collection of firms to discredit AWS I've seen some of the summary documents of that and that is being peddled around to journalists we have not been approached yet I'm not sure they will because we actually know the cloud what cloud computing is so I'm sure we could debunk it by just looking at it and what they were putting fors was interesting is this an eleventh-hour a desperation attempt because I have the Geo a report here that was issued under Oracle's change it says there are six conditions why we're looking at one sole cloud although it's not a it's a multiple bid it's not an exclusive to amazon but so there's reasons why and they list six service levels highly specialized check more favorable terms and conditions with a single award expected cause of administration of multiple contracts outweighs the benefits of multiple awards the projected orders are so intricately related that only a single contractor can reasonably be perform the work meaning that Amazon has the only cloud that can do that work now I've reported on the cube and it's looking angle that it's true there's things that other clouds just don't have anyone has private they have the secret the secret clouds the total estimated value of the contract is less than the simplified acquisition threshold or multiple awards would not be in the best interest this is from them this is a government report so it seems like there's a conspiracy against Amazon where you are upon and in in this game collect you feel that collateral damage song do you do you believe that to be true collateral damage okay well okay so now the the John Wheeler guys so investigate you've been an investigator so you mean you're not you know you're not a retired into this a retired investigator you're retired investigated worked on things with Nelson Mandela Kroll Janet Reno Attorney General you've vetted by the United States government you have credibility you have relationships with people who have have top-secret clearance all kinds of stuff but I mean do you have where people have top-secret clearance or or former people who had done well we have we have the privilege of of working with a very distinguished group of senior national security leaders as operating partisan c5 and many of them have retained their clearances and have been only been able to do so because c5 had to pass through a very deep vetting process so for you to be smeared like this you've been in an investigative has you work at a lot of people this is pretty obvious to you this is like a oh is it like a deep state conspiracy you feel it's one vendor - what is your take and what does collateral damage mean to you well I recently spoke at the mahkum conference on a session on digital warfare and one of the key points I made there was that there are two things that are absolutely critical for business leaders and technology leaders at this point in time one we have to clearly say that our countries are worth defending we can't walk away from our countries because the innovation that we are able to build and scale we're only able to do because we live in democracies and then free societies that are governed by the rule of law the second thing that I think is absolutely crucial for business leaders in the technology community is to accept that there must be a point where national interest overrides competition it must be a point where we say the benefit and the growth and the success of our country is more important to us than making commercial profits and therefore there's a reason for us either to cooperate or to cease competition or to compete in a different way what might takes a little bit more simple than that's a good explanation is I find these smear campaigns and fake news and I was just talking with Kara Swisher on Twitter just pinging back and forth you know either journalists are chasing Twitter and not really doing the original courting or they're being fed stories if this is truly a smear campaign as being fed by a paid dossier then that hurts people when families and that puts corporate interests over the right thing so I think I a personal issue with that that's fake news that's just disinformation but it's also putting corporate inches over over families and people so I just find that to be kind of really weird when you say collateral damage earlier what did you mean by that just part of the campaign you personally what's what's your view okay I think competition which is not focused on on performance and on innovation and on price points that's competition that's hugely destructive its destructive to the fabric of innovation its destructive of course to the reputation of the people who fall in the line of sight of this kind of competition but it's also hugely destructive to national interest Andrae one of the key stories here with the BBC which has holes in it is that the Amazon link which we just talked about but there's one that they bring up that seems to be core in all this and just the connections to Russia can you talk about your career over the career from whether you when you were younger to now your relationship with Russia why is this Russian angle seems to be why they bring into the Russia angle into it they seem to say that c-5 Cable has connections they call deep links personal links into Russia so to see what that so c5 is a venture capital firm have no links to Russia c5 has had one individual who is originally of Russian origin but it's been a longtime Swiss resident and you national as a co investor into a enterprise software company we invested in in 2015 in Europe we've since sold that company but this individual Vladimir Kuznetsov who's became the focus of the BBC's story was a co investor with us and the way in which we structure our investment structures is that everything is transparent so the investment vehicle for this investment was a London registered company which was on the records of Companies House not an offshore entity and when Vladimir came into this company as a co investor for compliance and regulatory purposes we asked him to make his investment through this vehicle which we controlled and which was subject to our compliance standards and completely transparent and in this way he made this investment now when we take on both investors and Co investors we do that subject to very extensive due diligence and we have a very robust and rigorous due diligence regime which in which our operating partners who are leaders of great experience play an important role in which we use outside due diligence firms to augment our own judgment and to make sure we have all the facts and finally we also compare notes with other financial institutions and peers and having done that with Vladimir Kuznetsov when he made this one investment with us we reached the conclusion that he was acting in his own right as an independent angel investor that his left renova many years ago as a career executive and that he was completely acceptable as an investor so that you think that the BBC is making an inaccurate Association the way they describe your relationship with Russia absolutely the the whole this whole issue of the provenance of capital has become of growing importance to the venture capital industry as you and I discussed earlier with many more different sources of capital coming out of places like China like Russia Saudi Arabia other parts of the world and therefore going back again to you the earlier point we discussed compliance and due diligence our critical success factors and we have every confidence in due diligence conclusions that we reached about vladimir quits net source co-investment with us in 2015 so I did some digging on c5 razor bidco this was the the portion of the company in reference to the article I need to get your your take on this and they want to get you on the record on this because it's you mentioned I've been a law above board with all the compliance no offshore entities this is a personal investment that he made Co investment into an entity you guys set up for the transparency and compliance is that true that's correct no side didn't see didn't discover this would my my children could have found this this this company was in a transparent way on the records in Companies House and and Vladimir's role and investment in it was completely on the on the public record all of this was subject to financial conduct authority regulation and anti money laundering and no your client standards and compliance so there was no great big discovery this was all transparent all out in the open and we felt very confident in our due diligence findings and so you feel very confident Oh issue there at all special purpose none whatsoever is it this is classic this is international finance yes sir so in the venture capital industry creating a special purpose vehicle for a particular investment is a standard practice in c-five we focus on structuring those special-purpose vehicles in the most transparent way possible and that was his money from probably from Russia and you co invested into this for this purpose of doing these kinds of deals with Russia well we just right this is kind of the purpose of that no no no this so in 2015 we invested into a European enterprise software company that's a strategic partner of Microsoft in Scandinavian country and we invested in amount of 16 million pounds about at the time just more than 20 million dollars and subsequent in August of that year that Amir Kuznetsov having retired for nova and some time ago in his own right as an angel investor came in as a minority invest alongside us into this investment but we wanted to be sure that his investment was on our control and subject to our compliance standards so we requested him to make his investment through our special purpose vehicle c5 raised a bit co this investment has since been realized it's been a great success and this business is going on to do great things and serve great clients it c5 taking russian money no see if I was not taking Russian money since since the onset of sanctions onboarding Russian money is just impossible sanctions have introduced complexity and have introduced regulatory risk related to Russian capital and so we've taken a decision that we will not and we can't onboard Russian capital and sanctions have also impacted my investigative career sanctions have also completely changed because what the US have done very effectively is to make sanctions a truly global regime and in which ever country are based it doesn't really matter you have to comply with US sanctions this is not optional for anybody on any sanctions regime including the most recent sanctions on Iran so if there are sanctions in place you can't touch it have you ever managed Russian oligarchs money or interests at any time I've never managed a Russian oligarchs money at any point in time I served for a period of a year honest on the board of a South African mining company in which Renova is a minority invest alongside an Australian company called South 32 and the reason why I did this was because of my support for African entrepreneurship this was one of the first black owned mining companies in South Africa that was established with a British investment in 2004 this business have just grown to be a tremendous success and so for a period of a year I offered to help them on the board and to support them as they as they looked at how they can grow and scale the business I have a couple more questions Gabe so I don't know if you wanna take a break you want to keep let's take a break okay let's take a quick break do a quick break I think that's great that's the meat of it great job by the way fantastic lady here thanks for answering those questions the next section I want to do is compliment
SUMMARY :
head of the NSA you know get to just
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Teresa Carlson, AWS | AWS Summit Bahrain
>> Live from Bahrain, it's theCUBE. Covering AWS Summit Bahrain. Brought to you by Amazon Web Services. >> Hey, welcome back everyone, we're here live in Bahrain in the Middle East. This is theCUBE's exclusive coverage, here for the first time, covering Amazon Web Services, AWS' Public Sector, and the breaking news around their new region that they announced a while ago, going to be deployed here in the early 2019 time frame. An Amazon region really is the power source of digital. It has a track record of creating so much value and innovation. And I'm here with Teresa Carlson, who's the head-- she's the chief of public sectors, she's the head of Amazon Web Services' Public Sector globally, except for China but that's a different territory. Teresa Carlson, it's great to see you. >> It's so great to have you here with us, oh my goodness. >> So I got to say, you told me a few years ago we're going to really go international, we're doubling down outside North America, we're going to have regions, Andy Jassy, the CEO of AWS, said the same. This is the strategy of Amazon. But the Middle East was your baby. This was something that you did spend a lot of time on, and a lot of decisions. Everyone wants to know why Bahrain? Why did you choose this region? And what do you see happening? And how's it going? >> Well, you know, it's interesting because, well I have had a lot of people say why Bahrain as the first region that you've put in the Middle East? Because it doesn't seem like the first place somebody would choose. And the thing that kept coming back to me is Jeff has always said we're willing to be misunderstood for long periods of time. And I think this is probably one of those times where people just didn't quite understand why Bahrain. Well, here's why. I met the Crown Prince, we talked about digital innovation and the economy here and he immediately got that they needed to go through a digital transformation. They are not a country that has a lot of oil. They are a smaller country and they really are a working class country that is looking for how do they have sustainment? And they've done things in the past around financial services that really got them going. They would spear head things. And I think he saw the opportunity that this could help them jump-start the economy and they could kind of be a hub for innovation. So they created the right policies around Cloud First. They created the right telecommunications policy. They were one of the first to deregulate. They had good pricing for utilities. They were friendly toward businesses. And they had a culture that we felt could fit well with us, as well as our partner community. >> Couple of observations, being the first time here, so thank you for inviting us and allowing us to cover you here. One, they're a learning culture, they speak multiple languages, why not add programming to it, software? Two, they like to move fast. They just built a track in 14 months, they're not afraid to go faster. >> They go fast. >> That's Amazon. Amazon, you guys move at a speed of a whole 'nother cadence. And then, my observation again, compared to other areas as I look around is that the percentage of the population of Bahrainians is large, is a lot of people live here, that are native, and they're talented. >> Well, one of the things you said that I think is key is that they move fast, they're used to being frugal on how they do things and they're very scrappy. And that really fits with their culture because, again, they have to do things different than some of the other minimalist countries who are-- they're not quite as rich. But they have this culture of really moving fast and they took down blockers like crazy. I mean, as we came in and were making a decision on-- >> What were some of those blockers? Like, stumbling blocks, are they more hurdles? What were they? >> They were stumbling blocks but they were-- we had to really come in and talk about why telecommunications, policies and pricing had to change because in an old-school model of Telco, there's a lot of big charges. And when you have a digital economy coming in, if you think about, you have a few transactions for a lot of money in an old-school. In a new-school world, you have millions of transactions for a little bit, 'cause you've got to be able to transact a lot, and that's why your telecommunications industry's got to be set up as well as you want it deregulated. They'd already deregulated it so they worked with us to open it up, to set the policies, and now Batelco, who is one of our major telecommunications partners here, is doing manage services on AWS, they've gotten all kinds of people trained. And it's just an example of how they look at an opportunity and say we have got to innovate and make changes if we want to have a sustainment in the 21st century economy. >> And you guys are bringing a lot of goodness to the table, they're quick learners, they're smart, they've got their entrepreneurial vibe. They're not afraid to put some funds of funds together and get some professional investment going on. So that's going to level up the entrepreneurship base. The question is when will the region be ready? How's that going? It's under construction. We've been hearing it's been impacting and, frankly, bringing in to this country an agenda item of sustainability and sustainable energy. Well, why would they need sustainable energy if they've got oil? >> Well they-- (laughs) [John] - Why burn it if you can sell it? That's what the British Prime Minister-- >> Well they do and they've had a new find but I think they have to get to the new oil that they've found but they're not-- I think, what I understand, they're not banking on that, they're going to bank on a digital economy. So they know this is kind of a guaranteed way to really grow what they're doing and bringing out outside others. There's two big elements they're doing. One is they're creating policies for data that allows other countries to put their data here safely and with the right laws. That is game changing. So that's one big thing they're doing. The second thing is they have the spirit of teaching and training so they're getting other countries to come in and talk to them about what they're doing. And remember, John, they're already moving the government to the Cloud and they don't even have their Cloud here yet. So they've done all their homework and they're already moving more work loads into the Cloud that they don't feel need to be here. But they've looked at security design, compliance practices, and they're like, we're moving, we're not waiting. >> They're Cloud First. >> They're Cloud First. >> Okay, so when do you expect the construction to be ready? Ballpark, I know you can't probably give an exact date but when-- >> We expect it'll be ready by Q1 of 2019 and we're excited. It's going to be one of the most innovative regions. And by the way, I dunno if you saw, I had a big star on the map today in my presentation. We have literally, at AWS, had a big hole in the world with no region in the Middle East or Africa, and now we are going to have this region so it is exciting, and I know that the region itself is really anxious to get going. >> Well not only are you an amazing executive, I've seen you work, I've seen what you've done, checking the boxes, doing the hard work, getting down and dirty and doing hustling and scrapping, but you also made some good strategic bets. This one really is successful because I think, two things, you bring a region to the area for AWS but you guys are doing it in a way that's partnering with the government, you're actually-- as industry contributing. I think that's a case there that's going to probably be recognized down the road when people figure that out. But that's going to be a great one. But the cultural win, for you, is pretty amazing and I have to say, yesterday I went to the women breakfast that you hosted and I've never been at a women breakfast, and I've been to a lot of them because I like to be involved, where I got kicked out of a table because they need the space, so it was so crowded. Sorry guys, you're out, I got booted. I didn't leave the room, I had to just move, because they had workshops. Take a minute to explain the women breakfast you had because I think that was extraordinary and a proof point that the narrative of the region, women don't go to school, all this nonsense that's out there, take a minute to clarify this, this is a cultural shift. There might be some cultural things going on. >> Well, the women are here, #SmartIsBeautiful. They are amazing. And they are very educated and in fact, 53% of the government work force here are females at high level jobs too, they're not just low level. And I actually met with the King this week who told me that he was able-- he has the first Supreme Court Justice, that's a female, in the Middle East. And he said it was against culture but he did it because he said this woman was so amazing and she was so talented and she fit the role, she had the job description down. And he said it's gone great, so the women here are smart, they're talented, they're educated, and they actually get degrees in Computer Science. Here in Bahrain, 60% of the Computer Science students are females. Now, what is not happening, is their not always getting out and getting these jobs. And the second thing is, right now, we're still working with them to teach the right skills. A lot of skills are actually outdated tech skills and I know, John, you see this too, even in the US. You have universities that are still teaching the wrong skills for Cloud, so we are working with them at the university and the high school level that actually teach and certify on the right skills. But the women are talented, they're amazing. There are some cultural things that we're going to work together on but there's really no reason we can't have an amazing and talented workforce of women here in the Middle East. >> We had Mohammed on, who's the chief executive of the IGA, the Information e-Government Authority. He told me that any citizen can get a certification for free in this country. >> Yes! Oh my gosh, so I've never seen this. So our partner here, Tamkeen, who's like The Labour Fund, about a year and a half ago, agreed that any citizen that got a certification on AWS, it would be 100% paid for. And then we just announced today that they're actually also going to pay 100% of Bahraini companies that want to move to the Cloud. They're serious about this, they are serious. And they are being a role model and, again John, why are they doing it? They are doing it because they realize that they want to be a true digital economy and grow their businesses here and create new. They got to move faster because they're smaller. They've got to be scrappier, they got to move faster, they got to do things a little bit different. >> The other thing I want to point out, you can't really see it on the camera, but behind us you have, essentially, a mix of commercial and public sector. The show here is so, so crowded, couldn't get into the keynote speech, overflow of room was packed, this is attracting everyone from the Gulf region here. Not just public sector, but commercial businesses. This is not a one time thing, this is a-- the pent-up demand is here. What do you expect is going to happen when the region gets here built out? >> Well, if you look at all the partners around, I mean you have Trend Micro over here, and others, many of them have come because they're excited about us putting a region here. And Andy Jassy and I both have had many of our partners say when are you going to have a region in the Middle East? So we expect a lot more partners are going to come. Just like you they're going to see the value of being here. But, additionally, I don't know what we're going to do for our conference, our summit, because we've already out-grown this space and you're right, we have delegates here from Jordan, the UAE, Saudi Arabia, of course Bahrain, Kuwait, the US. So many different groups are being represented here and I think also South Africa, we have some folks from South Africa. >> Well theCUBE is here, we're making great observations and great commentary. I got to say that you're even attracting amazing talent from the US, besides theCUBE. General Keith Alexander was here. >> Yes he was. >> John Wood from Telos, and all these partners, all visionaries who see the opportunity. This is important, you're not being misunderstood by the people who know Amazon. >> No, I agree. And you made a point earlier that I think is important. Even though I'm kind of here for this conference, leading it, this is not a public sector conference, it's a AWS Summit. It has tons of commercial, tons of public sector. The thing that's a little bit different when you get to some of these countries is they are more government lead, so that is the reason it's important to have this relationship with government if you really want to, but you don't want to surprise them. And you want to work with them to help make sure that they and the country are successful. >> Well Teresa, it's been fun to observe and watch your successes continue to raise the bar here in your job. This is a whole 'nother level when you talk about really filling a hole, you see a hole, you fill it. >> Yep, find a whole, fill it (laughs). >> I heard someone say that once in a motivation speech. Oh, that was you, "You see a hole you fill it. "Oh, we got to hole in the Middle East, fill it!" You have a region here, you've got great success in Washington, DC, CIA, other governments. Congratulations, and thanks for all your support-- >> Thank you John for being here, thank you. >> Thank you, live coverage here. We are here in Bahrain in the Middle East of CUBE's first time. I'm John Furrier, your host here, covering the exclusive Amazon Web Services Summit, and covering the historic launch of the new region in the Middle East. This should change the game, this is going to be a digital hub. It's going to have impact to entrepreneurship, economics and society. We'll be covering it at theCUBE. Stay with us for more after this short break. (jubilant music)
SUMMARY :
Brought to you by Amazon Web Services. and the breaking news It's so great to have you So I got to say, you And the thing that kept coming back to me Two, they like to move fast. as I look around is that the they have to do things and pricing had to change lot of goodness to the table, that they don't feel need to be here. and I know that the region itself and a proof point that the and certify on the right skills. the chief executive of the IGA, they got to move faster, from the Gulf region here. of course Bahrain, Kuwait, the US. from the US, besides theCUBE. by the people who know Amazon. so that is the reason it's important Well Teresa, it's been fun to observe the Middle East, fill it!" Thank you John for and covering the historic
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Guy Kawasaki, Canva | DevNet Create 2018
>> Announcer: Live from the Computer History Museum, in Mountain View, California, it's theCUBE! Covering DevNet Create 2018, brought to you by Cisco. >> Hello and welcome back to theCUBE's exclusive live coverage here in Mountain View, California, the heart of Silicon Valley at the Computer History Museum for Cisco's DevNet Create. I'm here with Lauren Cooney, the analyst, for the Wikibon team and our next guest is I'm proud to have Guy Kawasaki here on theCUBE. Guy is, goes without mentioning, a legend in the industry. Currently, the chief evangelist for Canva author of Art of the Start, a real pioneer in entrepreneurship, tech entrepreneurship, tech evangelism. Guy, great to see you, thanks for joining us. >> Thank you. >> Among other things, you've done a lot of amazing things. Thanks for joining us. >> What better place to be. >> The tech culture now is so mainstream. You're seeing Facebook CEO draw in more audience than a Supreme Court justice. >> More people watched the Senate hearings yesterday-- >> He probably has more impact than a Supreme Court justice. >> He's running the world. The tech culture has really grown to be a mainstream...in the early days the computer industry when it was really the beginning of the revolution, the PC revolution, Macintosh and the PC, you were there. So much has happened. I mean, as you look back, I mean looked out at the young guns coming up, what's your view, what's your reaction to all this? You have these (mumbles) moments. >> What's your take on all this? >> I suppose many people would say, we never thought it would get to this point. It's turned destructive and negative and all that. But it's a short snapshot of time and, first of all, can we put the genie back in the bottle? No, so it doesn't really matter. But, all things considered, the democratization of computing, everybody has a computer, whether it's a phone or a computer. The democratization of the transfer of information, obviously some information may be faint, may be not what you like. But would we go back to a time where we send things by fax machines? Not at all, I mean all things considered, >> it's a great time to be alive. >> Democratization goes through these waves, democratization with the PC, democratization with the internet, democratization of web 2.0 and social media. The beginning of social media, about 15 years, maybe 10, whatever way you might want to mark it. And now democratization with data and AI is interesting. So you're having these waves of democratization. It's going to take some time to sort out. I mean, as you look at the tech trends, how do you make sense of it, or what do you get excited about? How do you surf that wave? (chuckling) If you're going to surf the wave, the big wave coming, which some say is block chain and cryptocurrency and decentralization. What's the wave that you're on, that's the question? >> To use a surfing analogy, if we're going to go down that rat hole, a good, experienced surfer knows where to sit, can look out and say, I'll take the fourth wave. And I'll sit in the right place, turn around at the right time, paddle at the right time, you know, all that. And then there's people like me. We sit in the same place, and every 15 minutes, the right wave comes along and catches us. Those are the two theories. >> I think if only predicting tech trends were as easy as predicting surfing. >> Interviewer: Timing's everything. >> Timing is everything, luck is a lot to do with it. We only learn about the Apples and the Googles and the Ciscos and the Facebooks and the Pinterests and the Instagrams. I think you think, well, there are these really smart people and they can predict the trend or cause a trend. I think it's more the game of big numbers where if you have enough surfers in the water, somebody's going to catch a wave. (chuckling) And then you can say, yeah, I knew he was the best surfer. >> But really, right place, right time. >> And you got to know what a wave looks like. >> Guy: Well, yeah. >> You got to be, like, okay, am I in a tide pool >> or am I on a boogie board. >> And to your point, you've got to be in the water. [John] Yeah, yeah. >> You can't be standing on the shore, saying I'm going to catch a wave. You have to be in the water, and if you're in the water, >> nine times out of ten you're going to get crushed. (chuckling) >> If you're not out in front of that next wave, you're driftwood. In surfing, people will jump and try to take your wave, this sounds like the tactic of the whole industry. >> Guy: Exactly, right, right. >> What waves do you see that are coming, in your mind. You've seen a lot of waves in your day. I mean, right now, what wave is exciting you right now. >> If you look at the waves, what's out there? >> What I learn about that is, you can only declare your intelligence and victory after the fact, right. I can tell you the internet of things is big. I can tell you that social media is big. I can tell you that computing is big. Problem is I could tell you that because I know it's big now. Can I tell you what's in the future, no. If I could...first of all I wouldn't tell you. (chuckling) So I think in a rare moment of humility it's the law of big numbers. Infinite monkeys typing at keyboards, somebody's going to come up with Beethoven. >> I want to ask you a question because I get asked this question a lot, Hey, John, you've been around a while. I want to catch that next big wave, I want to be in the next Google, I want to be rich on stock options. (Guy chuckling) I said, a lot of times the best companies where you take the most advantage of is when no one else wants to work there or no one yet knows it. We really can't say, Oh, I'm going to get rich on that company because by that time it's either too late and people are chasing the wrong thing. >> Guy: Absolutely. >> How do you give that same advice to someone? >> Listen, you're talking to a guy who quit Apple twice and turned down Steve once. So how smart could I be? (John chuckling) Now we can say Apple is the most valuable company in the world, you should have stayed there. Well, thank you very much, thanks for tell me now. I think it's really... I don't want to be too dramatic, but I could almost build a case that you should invest in or work for the most dumb-ass idea you heard of. Because at any given point-- >> Airbnb, we're going to rent out mattresses >> and give out cereal. >> Very good example, Airbnb. Let's face it, if somebody told you Airbnb, before there was Airbnb, you would say, So you're telling me that I'm going to rent a room from somebody I met on the internet, and I'm going to sleep in that person's house, hoping he's not a murderer or pedophile. On the flip side, you're saying, I'm going to rent out my room to someone who I hope is not a pedophile or an ax murderer. Or ebay...I'm going to buy this printer from 3000 miles away and I'm going to assume it works. Or I'm going to sell my good printer to someone 3000 miles away and assume that he's not going to say he never got it or that it didn't work and he wants a refund. So if you go down the line of all these ideas, you'd have to say at the time, nobody. Even take an extreme: Zappos. If you told me that women would buy shoes without trying them on, seeing them, smelling them, and touching them, I would tell you you're crazy. You'd buy a book that way. You'd buy a CD that way, you'd buy a DVD. Would you buy shoes, would you buy shoes without trying them on. >> I totally would. (laughing) Now I can say that. >> To Zappos's credit, some of the way it made that work is it offered shipping back for free. So there was really no risk. But I would have been a skeptic about Zappos. >> Well, it was one of those things for me, Zappos, where they shipped in one day so I could get them immediately, try them on and if they didn't work, I could ship them back and get a different size. It was no big deal, it was very low overhead. So that's one of the reasons that that worked. But I think when you mention all of these great things like Ebay and Airbnb, it's really part of the sharing economy with people really wanting to share the goodness of their goods with other people that need them. >> It's just really connecting those folks. >> Places like Oakland and San Francisco, where there are certain streets where you line up and you just get in the next car with a stranger, and you go to San Francisco with them. >> Lauren: Yeah. >> And it's not computerized or anything. It's just trust. >> I did that once and it was frightening. (laughs) You never know who the driver is going to be or how they're going to drive. >> But you did it. >> I did it. >> People do it every day. >> I know. >> I'm amazed. >> I did it once, but... (laughing) >> Let's ask you a question. What's the craziest idea that you've seen that worked and the craziest idea that didn't work. >> Let's start with the easy one. I had a company called garage.com, and we were a venture capitalist investment bank, so we got pitched all the time. One day, a guy comes in and says, I'm going to build... A dirigible hotel over San Francisco. So you stay in the dirigible. Another person said, We're going to build a geodesic dome over Los Angeles. And I can't remember if it was to keep the air pollution in or out. I'll just tell you one really great one. These people were from Seagate so they had Cray, they worked for Seagate. And they say, We have this patent-pending, curb-jumping, patent-pending whatever technology so that if you drop your laptop with your hard disk, the head won't crash into the hard disk and ruin the hard disk. And at the time, this was 15 years ago, that was a great idea, right. It wasn't solid state. Heads crashing into hard disks. >> Moving parts. >> Seagate, so this is a great idea. Every hard disk in every laptop should be like it. So we get in the car, we go to their office, and the receptionist says, Oh, they're running late because they're on the phone with IBM. IBM is really interested in using this technology for the IBM PC laptop. Keep us waiting, keep us waiting. And they get out, and, Yeah, IBM was really, they're so excited, they're ready to move. And I, like, we're really excited. And finally I said, Give me the jist, what is your technology, is it like some special chip that detects gravitational fall, it's too fast, it's got to be hitting the ground so it parks the head because it recognizes motion or whatever. And I swear to God, I swear to God, he brings out this piece of foam and he says this is military spec foam. So we take your hard disk, we put this foam thing around it, and we put it in the laptop. And I swear to God, I was having an out of body experience. >> You're telling me-- >> I drove all the way here-- >> That your proprietary technology is putting foam around the hard disk, and IBM is excited by this foam. So welcome to my life. >> So what are you up to now. Talk about your evangelism. I know you're a (mumbles) Mercedes. You have a bunch of things going on. You've been very prolific in social media. You were on the suggested user list from day one on Twitter. >> No, I wasn't. >> Oh, no, you weren't, that's right. But you have a zillion followers. >> That's why I have never forgiven Twitter for that. >> I thought they put you on. >> Guy: No. >> Okay, I stand corrected. >> You had to be an actress. >> Some tech people got on there, I know. >> Guy: Yeah. >> But I was not on. >> There you go. >> Measly 20,000 or so. But you got a million and a half followers active. You've really been prolific in a good way. (laughing) Engaging with communities. >> Yeah. >> What have you learned and how do you view this next generation of social because you're seeing the Facebooks, you're seeing LinkedIn. There's siloed platforms. Is there hope? What's your take on it, is it going to grow? >> I've come to the point where I always believe things are never as good or as bad as they seem. So I don't think it's as bad as people say. If these social media sites are selling my data, they're going to go broke selling my data. (laughs) I don't know how you could look at my data. First of all, I never look at ads, so go ahead, sell my data. I'm not going to look at the ad anyway. It doesn't matter. I think the ability to spread ideas, arguably good or bad, the ability to spread ideas with social media, all things considered, is better. It's going to be abused and all that. My father was a state senator in Honolulu, and we were into banner ads way before anybody else. Banner was literally a piece of cloth with his name on it that you staple to the side of a building, saying Vote for Duke Kawasaki. That was the nature of banner advertisement back then. Do I think that social media targeting and all that for sales is a good thing? Yes, I do. If you're a real estate broker, and you wanted to reach people who live in Silicon Valley, age 50 to 70, female or male or whatever, in such-and-such an income bracket, how else can you do it but Facebook? >> It's good and bad. >> That's why Facebook is so successful. >> The metadata is all about the clan and the culture, and I think putting ideas out there is a way to send your ideas into the ether, make it happen. So, that's key. Now, we're here at a developer conference, so one of the things that's also a big part of this community is the notion of how open source has become a tier one citizen, and it's really running the world. Which is also grounded in community as well. You have this ethos of community, ethos of software open. >> I believe in open source. I believe that the more intelligent people pounding on your stuff, the better it is. I'm an author, and what I do is, speaking in the sense of open source. So right now I'm about 80% done with my book. I put out a post on social media saying anybody that wants to review my book, test my book, send me your information. So I do this, I cut it off at about 280 people. I send them the Word document, the entire Word document of my book. Does that mean they can take it and publish it in China tomorrow, yes. But, from that, I get hundreds and hundreds of comments. >> John: Wisdom of the crowds, self-editing. >> Yeah, and they point out stuff that I never would have noticed because I'm too close to at this point. So is there a downside, yes. Is there piracy, yes. Arguably, would those pirates have bought the book anyway? No. >> Our content's all free. We're really big in China because they actually take it and translate it in the native language. >> Guy: Which you would never have done. >> With all the jargon, you can't hire a-- >> Guy: You would never have done that. >> Yeah, exactly. >> Guy, great to catch up with you. Thanks for coming on. What are you working on now, you mentioned the book, what's the book about? >> The book is called Wise Guy, and it's a compilation of the stories that have influenced my life. So it's not an auto-biography. It is not a memoir. Have you ever heard of the book Chicken Soup for the Soul? >> John: Yeah, yeah. >> You know, it's inspirational stories. This is miso soup for the soul. (laughing) So I'm working on that, TV evangelism with Canva is just going gangbusters. Brand ambassadors for Mercedes Benz. I'm on the board of directors of a company called Cheeze with a zee. It's an anti-social photo-sharing and vidoo-sharing app. And that's it. >> You've been an inspiration to many, great job of the year has been a big fan of your work. Thanks for coming on theCUBE. Really appreciate it. >> Thank you. >> Guy Kawasaki here inside theCUBE. We're at Devnet Create. This is Cisco's cloud developer conference. Different from their core Devnet Cisco Networking developer, and this is all about dev ops open source. And this is theCUBE bringing you all the action here in Mountain View, California. We'll be right back with more after this short break.
SUMMARY :
Covering DevNet Create 2018, brought to you by Cisco. author of Art of the Start, Thanks for joining us. The tech culture now is so mainstream. than a Supreme Court justice. Macintosh and the PC, you were there. The democratization of the transfer I mean, as you look at the tech trends, paddle at the right time, you know, all that. I think if only predicting tech trends I think you think, well, there are these And to your point, you've got to be in the water. You can't be standing on the shore, nine times out of ten you're going to get crushed. If you're not out in front of that next wave, I mean, right now, what wave is exciting you right now. I can tell you the internet of things is big. I want to ask you a question the most dumb-ass idea you heard of. I would tell you you're crazy. I totally would. To Zappos's credit, some of the way it made that work But I think when you mention and you go to San Francisco with them. And it's not computerized or anything. I did that once and it was frightening. I did it once, but... What's the craziest idea that you've seen so that if you drop your laptop And I swear to God, I was having an is putting foam around the hard disk, So what are you up to now. But you have a zillion followers. But you got a million and a half followers active. What have you learned and how do you view arguably good or bad, the ability to spread ideas and it's really running the world. I believe that the more intelligent people So is there a downside, yes. in the native language. What are you working on now, you mentioned and it's a compilation of the stories This is miso soup for the soul. great job of the year has been a big fan of your work. And this is theCUBE bringing you
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Salim Ismail, Singularity University | Blockchain Unbound 2018
Live from San Juan, Puerto Rico. It's the Cube. Covering Blockchain Unbound. Brought to you by, Blockchain Industries. >> Welcome back everyone. This is the Cube's exclusive coverage in Puerto Rico. I'm John Furrier, the co-host of the Cube, co-founder of SiliconANGLE Media. In Puerto Rico for Blockchain Unbound, this is a global conference. Going to the next level in industry migration up and growth, and blockchain, decentralized internet and obviously cryptocurrency, changing the world up and down the stack. I have an industry veteran here. My next guest Salim is founding CEO, Singularity University and author of the best-selling book, Exponential Organizations. He's seen many waves, friend, known him for years. Haven't seen you in a while, you look great. You haven't changed. >> (laughs) The hair has changed a lot. >> (laughs) I've still got mine. Hey great to see you. Bumping into you in Puerto Rico is really compelling because you have a nose for the future, and I've always respected that about you. You have the ability to understand at the root level what's going on but also pull back and see the big picture. Puerto Rico is the center of all the action because the killer wrap in this is money. So money is driving a lot of change, but there's some fundamental infrastructure, stack upgrades going on. Blockchain has been highly discussed, crypto is highly hyped, ICO's are-- Scammers out there but now some legits. What's your take? What's your view right now on the current situation? >> Well I think what's happening with a place like Puerto Rico is. When you get kind of wiped out of the old, you have the chance to leap-frog. When you think about any of our traditional environments, laying down Blockchain technologies, et cetera. It's really, really hard because you have to get the Supreme Court, the Constitution to approve blockchain based land titles, and then you build a stack there from a legal perspective. Here they can basically start from scratch and do it completely from the ground up. Which is what's exciting for everybody here. >> The top story that we've been reporting here is that Puerto Rico is rebooting. The hurricane obviously, I won't say a forcing function, but in general when you get wiped out, that is certainly an opportunity to rebuild. If there's any kind of silver lining in that. >> There's a long history of that. Japan got wiped out during World War II, so did Germany and they rebounded incredibly. We've seen that recently with Rwanda. We do a lot of work in Medillin, in Colombia, and that's just been one of the worst cities in the world, is now the most innovative city in the world. So this is the transition that we've seen a pattern for. >> One of the things I'm really excited about decentralization and blockchain is all the conversations have the same pattern. Efficiency is getting wired into things. So if you see slack in the system or inefficiencies, entrepreneurs are feeling the void. The entrepreneurial eye of the tiger goes that to that opportunity to reset, reduce steps, save time and make things easier. Classic value proposition in these new markets. You run a great university but also author of Exponential Organizations. A lot of people are scared, they're like, "Whoa, hold on. Slow down, this is bullshit, "we're not going to prove it." And then the other half saying, "No this is the future." So you have two competing forces colliding. You have the new guard saying, "We got to do this, this is the future." Old guard saying, "Blocks, Road blocks, blockers" You covered this in your book in a way, so how do you win, who wins? How do you create a win win? >> You can create a win win. What you have to do is leap-frog to the newest, fast as possible. The only question is, how can you get to the new? And the problem that you have is, as you rightly pointed out is. When you try disruptive innovation in any large organization or institution, the immune system attacks. I saw this at Yahoo running Brickhouse. Yahoo is supposedly a super advanced organization, and yet the minute you try to do something really radical, you spend all your time fighting the mother ship. So I've been focusing a lot of time the last few years focused on that particular problem, and we're pretty excited, we believe we've cracked it. >> How does someone crack that code? If I'm Puerto Rico, obviously the government officials are here at Blockchain Unbound. This is not just a tech conference. It's like a tech conference, investor conference, kind of world economic form rolled into one. >> Sure >> There's some serious players here. What's your advice to them? >> So what we do, and let me describe what we do in the private sector and what we do in the public sector. A couple of years ago, the global CI of Procter & Gamble came to me and said, "Hey, we'd like to work with you." And what we typically see is, some executive from a big company will come to Singularity. They'll go back headquarters with their hair on fire going, "Oh my god!" If they're from BMW for example. They go back going, "Drones, autonomous cars, hyperloop, VR." Back in Munich, they'll be given a white coat and some medicine and be put in a corner. "You're too crazy, now stand over there." And that's the tension that you are talking about. And then somebody else will come six months later then they'll do the Silicon Valley tour, then they'll have one of our people go over there, and it takes about three years for the big company to get up to speed, just the C-Suite to get up to speed. Forget transmitting that down. So I was talking to Linda Clement-Holmes and I said, "Look we're about to start this three year dance "I've been thinking about this, "let's shrink it to 10 weeks." So we designed what we now call an ExO Sprint. Which is how you get a leadership, culture and management thinking of a legacy organization, three years ahead in a 10 week process. And the way we do it is, we're in an opening workshop, that's really shock and awe. Freaks out all the incumbent management. And then young leaders and future lieutenants of the business do the thinking of what should come next. And they report back. Some thing about that opening workshop suppresses the immune system, and when the new ideas arrive they don't attack them in the same way. >> It's like a transplant if you will. >> It's like when you do a kidney transplant. You suppress the immune system, right? It's that same idea. So we've now run that like a dozen times. We just finished TD Ameritrade, HP, Visa, Black & Decker, et cetera. We're open-sourcing it. We're writing a manual on how to do it so that anybody can self-provision that process and run it. Because, every one of the Global 5000 has to go through that process with or without us. So then we said, "Okay, could we apply it to the public sector?" Where the existing policy is the immune system. You try and update transportation and you're fighting the taxis. Or education and you're fighting the teacher's unions. We have a 16 week process that we run in cities. We do it through a non-profit called the Fastrack Institute based out of Miami. We've run it four times in Medillin, in Colombia and we just finished four months with the mayor of Miami on the future of transportation. We're talking to the officials here about running a similar process here in Puerto Rico. >> Are they serious about that? Because they throw money at projects, it kind of sits on the vine, dies on the vine. Because there is an accelerated movement right now. I mean, exponential change is here. I'll give you an example. We're seeing and reporting that this digital nation trend is on fire. Suddenly everyone wants digital cities, IoT is out there. But now what cryptocurrency, the money being the killer app. It's flowing everywhere, out of Colombia, out of everywhere. Every country is moving money around with crypto it's easier, faster. So everyone is trying to be the crypto, ICO city. Saw it on Telegram today, France wants to be, Paris wants to be the ICO city. Puerto Rico, Bahrain, Armenia, Estonia. U.K. just signed a deal with Coinbase. What the hell is going on? How do you rationalize this and what do you see as a future of state here? >> Well I think, couple of thoughts. And you're hitting into some of the things I've been thinking about a lot recently. Number one is, that when you have a regulatory blockage, it's a huge economic developing opportunity for anybody that can leap-frog it. Nevada authorized autonomous cars early and now a lot of testing is done there. So the cities that have appreciated-- >> So you're saying regulatory is an opportunity to have a competitive advantage? >> Huge, because look at Zug in Switzerland. Nobody had ever heard of the place. You pass through there on the way to Zermatt. But now it's like a destination that everybody needs to get to because they were earlier. This is the traditional advantage of places like Hong Kong or Dubai or whatever. They're open and they're hungry. So we're going to see a lot of that going on. I think there's a bigger trend though, which is that we're seeing more and more action happen at the city level and very, very little happen at the national or global level. The world is moving too fast today for a big country to keep up. It's all going to happen this next century at the city level. >> Or smaller countries. >> Or small countries. >> So what's going on here at Blockchain Unbound for you? Why are you here? What are you doing? What's your story? >> I have this kind of sprint that we run in the private sector and in the public sector and then a community of about 200 consultants. And I have to pay 200 people in 40 countries and it's and unholy mess. Withholding taxes and concerns around money transfer costs-- >> It's a hassle. >> It's a nightmare. And so I've been thinking about an internal cryptocurrency just to pay our network. All of a sudden now, three or four countries have said, "Hey we want to buy that thing, "to have access to your network." So I've got all this demand over here, and I need to figure out how to design this thing properly. So I've been working with some of the folks like Brock and DNA and others to help think through it. But what I'm really excited about here is that, there's a-- You know what I love is the spectrum of dress. You got the radical, Burning Man, hippie guy, all the way to a three-piece suit. And that diversity is very, very rich and really, real creativity comes from it. This feels like the web in '96, '95. It's just starting, people know there's something really magical. They don't quite know what to do. >> Well what I'm impressed about is that there's no real bad vibe from either sets of groups. There's definitely some posturing, I've noticed some things. Obviously I'm wearing a jacket, so those guys aren't giving me hugs like they're giving Brock a hug. I get that, but the thing is, the coexistence is impressive. I'm not seeing any real mud-slinging, again I didn't like how Brock got handled with John Oliver. I thought that was unacceptable because he's done a lot of good work. I don't know him personally, I've never met him, but I like what he's doing, I like his message. His keynote here, at d10e, was awesome. Really the right messaging, I thought. That's something that I want to get behind and I think everyone should. But he just got trashed. Outside of that, welcoming culture. And they're like, "Hey if you don't like it, "just go somewhere else." They're not giving people a lot of shit for what they do. It's really accepting on all sides. >> Here's my take on the whole decentralization thing. We run the world today on a series of very top down hierarchical structures. The corporation, the military industrial complex, Judeo-Christian religions, et cetera. That are very hierarchical-- Designed for managing scarcity, right? We're moving the world very, very quickly to abundance. We now have an abundance of information, we'll soon have an abundance of energy, we'll soon have an abundance of money, et cetera. And when you do these new structures, you need very decentralized structures. Burning Man, the maker movement, the open-source movement, et cetera. It's a very nurturing, participatory, female type of archetype and we're moving very quickly to that. What we're seeing in the world today is the tension going from A to B. >> And also when you have that next level, you usually have entrepreneurs and sponsorships. People who sponsor entrepreneurs the promotion side of it, PR and that starts the industry. Then when it hits that level it's like, "Wow it's going to the next level." Then it gets capital markets to come in. Then you have new stake holders coming in now with government officials. This thing is just rocket-shipping big time. >> Yes >> And so, that's going to change the dynamics. Your thoughts and reaction to that dynamic. >> Completely, for example... When we do these public sprints we end up usually with a decentralized architecture that needs to built. For example, we're working with the justice system in Colombia. And the Supreme Court has asked us to come in and re-do the entire justice system. Now you think about all the court filings and court dates, and briefs, and papers all should be digitized and put on a blockchain type structure because it's all public filing. We have an opportunity to completely re-do that stack and then make that available to the rest of the world. I think that trend is irreversible for anything that previously had centered-- I mean, most government services are yes, ratifying this and ratifying that. They all disappear. >> Well Salim, I want to tap your brain for a second. Since you're here, get it out there, I want to throw a problem at you, quick real time riff with you. So one of the things that I've been thinking about is obviously look at what cloud computing did, no one saw Amazon web services early, except some of the insiders like us. Who saw it's easy to host and build a data center. "I have no money, I'm a start-up or whatever." You use AWS, EC2 and S3... They were misunderstood, now it's clear what they're doing. But that generated the DevOps movement. So question for you is, I want to riff with you on is, "Okay that created programmable infrastructure, "the notion of server-less now going mainstream." Meaning, I don't have to talk about the server, I need resource so I can just make software, make it happen. That's flipped around the old model, where it used to be the network would dictate to the applications what they could do. How is that DevOps ethos, certainly it's driven by open-source, get applied to this cryptocurrency? Because now you have blockchain, cryptocurrency, ICO is kind of an application if you will, capital market. How does that model get flipped? Is there a DevOps model, a blockchain ops model, where the decentralized apps are programming the blockchain? Because the plumbing is the moving chain right now. You got, Hashgraph's got traction, then you got Etherium, Lightning's just got 2.5 million dollars. I mean, anyone who's technical knows it's a moving train in the plumbing. But the business logic is pretty well-defined. I'm like, "I want to innovate this process. "I'm going to eliminate the efficiency." So this dynamic. Does the business model drive infrastructure? Does the plumbing drive the business model? Your thoughts on this new dynamic and how that plays out. >> I suspect you and in violent agreement here. It's always going to be lead by the business model because you need something to act as the power of pull to pull the thing along, right? The real reason for the success of Etherium right now is all the ICOs and it was a money driven thing. Today we're going to see these new stacks, now we're on version three of these new types of stacks coming along, and I think they're all looking for a business model. Once we find some new killer ops for this decentralized structure, then you'll see things happen. But the business model is where it's at. >> So basically I agree with you. I think we're on the same page here. But then advice would be to the entrepreneurs, don't fret about the infrastructure, just nail your business model because the switching cost might not be as high as you think. Where in the old days, when we grew up, you made a bad technical assess and you're out of business. So it's kind of flipped around. >> Yeah, just hearing about this term, atomic swaps. Where you can just, essentially once you have a tokenized structure, you can just move it to something else pretty quickly. Therefore, all the effort should be on that. I think finding the really compelling use cases for this world is going to be fascinating to see. >> So software-defined money, software-defined business, software defined society is coming. >> Yes >> Okay, software defined, that's the world Salim thanks for coming on, sharing your awesome expert opinon. Congratulations on your awesome book. How many countries is your book, Exponential Organizations-- >> It's now about a quarter of a million copies in 15 languages. >> Required reading in all MBA programs, and the C-Suite. Congratulations, it's like the TANEx Engineering that Mark Dandriso put out. A whole new paradigm of management is happening. Digital transformation. >> We now have the ability to scale an organization structure as fast as we can scale technology. >> Blockchain you know, the nature of the firm was all about having people in one spot. So centralized, you can manage stuff. Now with blockchain you have a decentralized organization. That's your new book, the Decentralized Organization. >> Although, I'm not sure I have another book in me. >> There's a book out there for somebody, Decentralized Organizations. Salim, thank you for joining us. The Cube here, I'm John Furrier the co-host. Day two coverage of Blockchain Unbound more coverage after this short break. (electronic music)
SUMMARY :
It's the Cube. and author of the best-selling book, You have the ability to understand the Constitution to approve blockchain based land titles, but in general when you get wiped out, is now the most innovative city in the world. The entrepreneurial eye of the tiger And the problem that you have is, If I'm Puerto Rico, obviously the government officials What's your advice to them? And that's the tension that you are talking about. You suppress the immune system, right? it kind of sits on the vine, dies on the vine. So the cities that have appreciated-- Nobody had ever heard of the place. And I have to pay 200 people in 40 countries You got the radical, Burning Man, hippie guy, I get that, but the thing is, the tension going from A to B. and that starts the industry. And so, that's going to change the dynamics. and re-do the entire justice system. So one of the things that I've been thinking about is as the power of pull to pull the thing along, right? the switching cost might not be as high as you think. Therefore, all the effort should be on that. So software-defined money, software-defined business, Okay, software defined, that's the world It's now about a quarter of a million Congratulations, it's like the TANEx Engineering We now have the ability to scale an So centralized, you can manage stuff. The Cube here, I'm John Furrier the co-host.
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Dan Kohn, CNCF | KubeCon 2017
>> Narrator: Live from Austin, Texas, it's theCUBE, covering KubeCon and CloudNativeCon 2017, brought to you by Red Hat, the Linux Foundation, and theCUBE's ecosystem partners. >> Okay, welcome back, everyone. This is theCUBE's exclusive coverage live here in Austin, Texas for the CNCF's two conferences, CloudNativeCon, which was yesterday, and two days, today and tomorrow, KubeCon for Kubernetes' conference. This is theCUBE, of course, from SiliconANGLE Media. I'm John Furrier with my cohost, Stu Miniman. Our next guest, Dan Kohn, is the executive director of the CNCF, the man who put it all together. Congratulations. Welcome back to theCUBE. Good to see you. >> Oh, absolutely. Thrilled to have you guys back here again. >> So you kind of doing a victory lap here now, high fiving each other? >> Dan: Great hugs. >> John: Great event. >> Laughing: I'm glad it's a good event, and I am hearing fantastic feedback that folks are thrilled to be here. But we sort of describe this moment for the organization and the community as being the end of the beginning. >> John: Yeah. >> Where we now have all the major cloud vendors, all of the biggest enterprise software companies. We have a core group of 14 projects anchored by Kubernetes, but tons and tons of work in front of us. >> And tons of success, so I'm just going to read a couple of highlights from yesterday. There's a lot today. Baidu joins the CNCF, a lot of scaling production application examples, 31 new silver end-user members joined, Alibaba Cloud update to platinum, CoreDNS 1.0, Containerd, Fluentd, Jaeger, tons of news. Obviously, we've been pumping out the coverage. Today, again, more and more great goodness. But really interesting is that you guys have put a frame around this community to allow it to grow, to fertilize the open source vibe, which is all cloud but yet scaled. And you put up a slide I want to get your reaction to that I thought was compelling yesterday during your keynote. It was the flywheel, circle, and it said projects, products, profit. >> Dan: Right. >> And not that you're promoting profit, but you're not hiding the ball, either, saying, hey, you know what? There's a lot of commercial interest in cloud, obviously. We saw AWS' success last week. And that is if you create good products in this community framework, there's profit to be had. >> Right. So first of all, I should admit to plagiarizing that slide from Linux Foundation Executive Director Jim Zemlin. >> And similarly, I think you can look at a lot of aspects... >> It's an open source feature. >> Dan: Yes. >> Free for you to use. >> John: Right. >> Similarly, I think there's a lot of ways in which Kubernetes is trying to build on the success of Linux. And Jim even describes Kubernetes as the Linux of the cloud. >> John: Yeah. >> Stu: Yeah. >> John: That's a good point. >> Dan, one of the things we've been talking around Kubernetes is you talk about scale. >> Dan: Right. >> Talk about scale of the CNCF. You have 4 to 14 projects. People are a little worried when you get all the vendors around here and there's all these projects. It's a foundation thing, it's going to go off the rails. >> Dan: Yeah. >> Customers aren't going to have a voice. How do we make sure we kind of learn from some of the things that other projects have had challenges with in the past? >> And I think that's our advantage, which is the great thing about coming later than some of the other foundations, is we can look at where they had successes and where they had issues. And our aspiration for CNCF is to get to go make entirely new mistakes rather than replicating some of the issues that have come before. And so really from the beginning of CNCF, we had a somewhat unusual and frankly a little bit cumbersome charter where I describe it at times as a three-ring circus. We have a governing board made up of the vendors that are putting a lot of money into the community, but they don't get to run the projects and they don't even get to pick the projects. Instead, they appoint six of the nine members of an independent technical oversight committee, kind of like the Supreme Court. And then we have a third group in the end-user community that I'm thrilled to say is now up to 28 members in it. They appoint one of those folks. We finally got that working. We have Sam Lambert, the director of infrastructure at GitHub, who has just made a huge commitment to Kubernetes and is moving all their infrastructure over into it. Those seven appoint the last two. And so that body, and they just had their public meeting a couple hours ago. They feel very strongly about their independence, about their reputation, that they're trying to make very good judgments based on what they're seeing in the marketplace. >> That's interesting, the three-ring circle. I like how you put it. But let's talk about the end-user piece because I think that's critical. One of the things we were commenting earlier from the Lyft folks was you have a lot of end users who have built some large-scale systems out of their own sheer necessity. >> Dan: Definitely. >> And that is now being donated in. We saw Kubernetes come in with, you shepherded beautifully, went from Google, but you've got Lyft donating an amazing product convoy. >> This first convoy has a huge amount of excitement. And what was fun was, actually, on the same stage that they contributed back in LA in September, Uber contributed a separate project. Now, unlike Uber and Lyft, the two projects are in no way competitive- >> John: Yeah. >> Like Jaeger is really fantastic tracing one. But what they have in common is that they're companies that have had to grow from nothing to extremely high scale and then had problems that they solved. And they wanted to share that expertise with us. >> I want to get your thoughts on this. Because we've been speculating, on theCUBE, we've been kind of thinking, an editorial, but just that this is all good business. Now, that's pretty obvious, right? You're starting to see this kind of contribution, the gifts that keep on giving. These are significant code. >> Dan: Yeah. >> Not like, okay, let's start a little group and huddle and build something organically. You have real goodness coming in from Google, Uber, Lyft, and there's a million others. >> Dan: Right. >> How is that changing the game? Certainly accelerating it. That's really bringing goods to the table. >> Right. I think the whole... >> You have to manage it. >> Well, and for what it's worth, I don't actually manage the projects. And so we do provide a set of services- >> John: The community? >> -to them and we help them, we market them. But one of the unusual aspects of CNCF is that the projects do actually manage themselves. A little bit of guidance from the TOC, but we really are unusual in that sense. And that's one of the reasons the projects have been... >> And what's interesting is, to connect the dots, though, one step further, you're talking about a commercial entity donating massive intellectual property in the open for all the goodness of everyone else. But yet that flywheel is continuing. They're still using it. So it is inherently commercial dynamic. >> Right. And back to that circle, I think really the underlying concept is that companies agree that sharing key parts of their infrastructure has a huge amount of value to the whole ecosystem, to each other. And then they're absolutely eager to compete above that. And so you can look at it with the public clouds where we have now Amazon, Microsoft, Google, Alibaba, IBM, Oracle all at the table. They are absolutely fierce competitors. But they're saying that this specific software infrastructure layer isn't the area that they want to compete. They want to compete on all the value-added services, customer service, et cetera. >> Dan, I wonder if you can speak to how CNCF connects to some of the broader communities out there. Things like Kata containers got announced coming out of the OpenStack group. You've got a serverless track happening here, kind of extends some of where Kubernetes is going. How does CNCF fit into the broader... >> Sure. And it's definitely the case that all the innovation out there cannot happen in CNCF. Most obviously, everything that we do, almost everything depends on Linux. And so that's our parent organization, the Linux Foundation. But we've had a good collaboration with Jonathan Bryce from OverStack. They have two booths on the floor here at the show. And we've spoken to Clear Containers and RunV, the two predecessors in the past. But the part that I'm particularly pleased with for Kata containers is that it is an OCI-compliant runtime, that's another sister organization, and is really designed to work well for Kubernetes. And then they can pitch that and let the market go decide which container runtimes they find the most valuable. >> Obviously a lot of traction here in terms of the sentiment around service meshes and pluggable lock-in textures. That's been very cool. But security came up. So I want to get your thoughts around security, obviously storage and these older models around how to deal with storage and networking. Obviously, always in the action. >> Yeah. >> But security is top of mind for everyone. How is that being addressed? You know, talk is out there... >> Sure. I mean our philosophy on this is that moving to cloud-native and particularly the continuous integration and continuous development that goes along with that is the most important step that you can do to help secure your infrastructure. And Equifax is the example everyone always brings up. But there was a case where they were using known insecure software and they didn't have the processes up to place where instead of doing quarterly updates or monthly updates, you want to be doing dozens of updates per day. And a cloud-native infrastructure allows you to do that. >> What's next for you? Because you've got great traction with both community response, and the community has been absolutely amazing, the quality of people, level has been great, but also at the funding sponsors. You've got a lot of people that are involved. What's next? What happens next? What do you envision happening? What's the plan, and then how do you view that evolving? >> Well, I hate to fall into the buzzword implosion here, but if you go back to the crossing the chasm metaphor, I think we're still very much just in the early adopter phase. 2018 could very well be the moment that we jump over to the early majority. And I do feel like this whole community now has the velocity to do that and that we're on track for it. But as that happens, there's just far, far more people who need to be educated so they understand the projects and the options and how to work with them. And then hopefully they go from just being consumers of these technologies to contributors and that we can welcome them into our community and hopefully get the advantage of their expertise as well. >> I want to get your thoughts on a comment that Stu and I were talking about. Stu, you and I were talking about the notion of value creation above the stack, and then how Kubernetes, although some could say being commoditized, but it's also creating value because with that consistency of Kubernetes, you can now create value. So we believe, and I want to get your reaction to this, because we think a whole new ecosystem dynamic will emerge of a new kind of ecosystem. And if this new app developer combined with software engineering, which is really going on, you're talking about the cloud, the app developers will just build in value, that value creation will be rewarded. That's where monetization will be happening. >> And if I could build off that... >> John: Yeah. >> Dan, I loved one of your opening comments. You quoted, "exciting times for boring infrastructure, "maybe too exciting." So this week we've been teasing out there's a lot of work to make that infrastructure boring. You've got everybody on this floor, the CNCF board, lots of new projects making that. Where the action is and what this is going to create is that application monetization and the speed and agility of being able to create these cool new cloud-native applications out there. So it's interesting dynamic, spans broad pieces of this, layers of the stack there. >> Yeah. Well, I will point out that there was an odd level of unanimity of just a ton of different leaders in the community, in keynotes from Craig McLuckie and Chen Goldberg and others where they all agree that Kubernetes is not by any means the ultimate answer or the final answer. I think everybody now expects to see Kubernetes as a core aspect of the infrastructure for software for the next decade or more. But there's a belief that there's a whole ton of value that needs to be added above it, particularly to try and show for a regular application developer who just has a PHP app or no-GS microservices or anything else what's the easiest way to go from having a piece of software and deploying it effectively. >> Dan, so it's interesting. You watch the people on the outside. They're like, oh, look at Kubernetes. They're all holding hands and saying Kumbaya. We know there's some spirited debates that happen- >> Dan: Definitely. >> In the code, some projects that are sometimes competing up there. Why has the community come together, and where are some of the areas that we still need to work on and improve to help customers going forward? >> And again, I think they have the big advantage of having watched other communities that didn't value community and consensus and the ability to work through their issues. And so thankfully, we just have a ton of really capable engineers who also have some of those social or personal qualities that they care about working these things out. And to date, at least, I think most of those disagreements have been settled pretty amicably and in a positive direction. I think there's still huge swathes of this space that are still up in the air. Storage is an obvious one where there's a ton of work going on in a storage working group of CNCF. Serverless is another where I think everyone agrees that the application deployment model of AWS Lambda is really exciting and has things that people should replicate and should be brought over to Kubernetes. But how that should happen, what the software is, et cetera, there's still, in fact, we have our first serverless track today here at KubeCon where several different competing approaches are all talking about what they'd like to do. >> Awesome stuff. And you also announced some dates for next year, December 11 and 13 in Seattle. >> Dan: Yes. >> Okay. >> Dan: That's a year from now. >> November 14 and 15 in Shanghai. >> Now, you and I met in Hangzhou in the lobby, which was just amazing. But I certainly am hoping to convince you to go back to China with us. This will be our first event... >> I got a three-year visa. >> Good, yeah, that's the exactly right one. But this will be our first event in China, which I think is just a huge opportunity. We now have Baidu, Tencent, Huawai, ZTE, a number of startups. There's just so much excitement for this space over there that we're really excited to satisfy. >> Stu: And Copenhagen in May. >> And that's the last one. Thank you. May 2 to 4 in Copenhagen, and we're really excited for the event, to bring it to Europe and the rest of the world. >> Okay. So you've been working like a dog, you've been working hard. I've seen you in China. It's serendipitous. But it's not without being mentioned that this has been great effort by your team and the Linux Foundation and Jim and the whole team. But congratulations. Are you having a pinch me moment? I know it's too early to do a victory lap. >> But you've got to be pretty excited. >> Yeah. It really has been a great thing for the foundation that we sort of accomplished many of our 2018 and 2019 goals this year. But I'm sure we're going to find plenty of stuff to do next year. >> And your goal for the next 6 to 12 months, what's on your top three to-do's, continue the momentum? Share your API for... >> Yeah. What's great is that we really have plenty of members. We'd always like to add new ones and serve the ones we have better. But right now, the focus is really about providing better services to our projects. All of them feel overworked. They would love help on documentation, on marketing, on messaging about it, and some of them need help with testing development and other things. So that's really what we're buckling down on. >> Great community are going to test them, being here on the ground, personally present at creation. And I was standing there with J.J. and Lew Tucker, OpenStack three years ago, talking about Kubernetes. We were kind of ripping. We couldn't have imagined, then, obviously, they bolted it on last year with your event. Now second year here, huge community... >> But you have 4,100 folks here, is more than the previous four events combined. >> Yeah, awesome. >> So it really is exciting. >> TheCUBE, always on the ground. And sometimes the squirrel finds a nut. We found a cloud-native foundation, part of the Linux Foundation. CNCF, Cloud-Native Compute Foundation, really a new, growing, and relevant community for cloud and a new way to do software and reimagine the future from software engineering to full application development, a new way. This is theCUBE's coverage, and we are here live in Austin. More live coverage after this short break. We'll be right back. [Techno Music]
SUMMARY :
brought to you by Red Hat, the Linux Foundation, of the CNCF, the man who put it all together. Thrilled to have you guys back here again. for the organization and the community all of the biggest enterprise software companies. But really interesting is that you guys And that is if you create good products to plagiarizing that slide from Linux Foundation And Jim even describes Kubernetes as the Linux of the cloud. Dan, one of the things we've been talking all the vendors around here and there's all these projects. Customers aren't going to have a voice. And so really from the beginning of CNCF, One of the things we were commenting earlier And that is now being donated in. the two projects are in no way competitive- And they wanted to share that expertise with us. the gifts that keep on giving. and huddle and build something organically. How is that changing the game? I think the whole... I don't actually manage the projects. is that the projects do actually manage themselves. in the open for all the goodness of everyone else. isn't the area that they want to compete. coming out of the OpenStack group. And so that's our parent organization, the Linux Foundation. Obviously, always in the action. How is that being addressed? is the most important step that you can do What's the plan, and then how do you view that evolving? and the options and how to work with them. the app developers will just build in value, and the speed and agility of being able as a core aspect of the infrastructure We know there's some spirited debates that happen- In the code, some projects that are sometimes and the ability to work through their issues. And you also announced some dates But I certainly am hoping to convince you But this will be our first event in China, And that's the last one. and the Linux Foundation and Jim and the whole team. for the foundation that we sort of accomplished many And your goal for the next 6 to 12 months, and serve the ones we have better. being here on the ground, personally present at creation. is more than the previous four events combined. And sometimes the squirrel finds a nut.
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Day One Wrap - Informatica World 2017 - #INFA17 - #theCUBE
>> Announcer: Live from San Francisco it's the CUBE, covering Informatica World 2017 brought to you by Informatica. >> Welcome back everyone, we're here live in San Francisco for our wrap-up of day one, the CUBE's exclusive coverage of Informatica World 2017. So our flagship program, we go out to the events, and extract the signal and the noise. I'm John Furrier with SiliconANGLE, the CUBE. My co-host this week is Peter Burris, Head of Research at SiliconANGLE Media, also the General Manager of Wikibon.com. Go to Wikibon.com and check out all the great research, great stuff behind the paywall, subscription required but also some free content there as well and our special guest is Neil Raden, who's the new analyst on the Wikibon team. Welcome to the team. You're covering the value of data, and analytics industry veteran, great to have you on the team. Thanks for joining us on our wrap-up here. >> Thank you. >> Welcome Peter, look here, this is kind of a coming-out party for Informatica. We've been following them for multiple years. Some of their top exec has been CUBE alumni for many, many years. I think I admit Wallie's going to be on his eighth year, eighth time on the CUBE, but look behind as you see a new branding. Informatica has a new CMO, and she's got swagger and she's got brand impact. Informatica is now going to start bragging about their products. Although I have some critical analysis of Informatica we'll get to in a second but I've always said they've brought in a team of folks during the going private that have product chops, and they've had an install base, and their goal has been from the beginning let's go private close the curtain, and get stuff where you organize, and really work on the product and install base. Can they pivot? That was my question three years ago. Every year they keep on coming out with not a land grab but an incremental and moving the ball down the field to use your football analogy first and then do it again but starting to get into that horizontally scalable cloud model and with good cloud deals, looking poised, in my opinion, for being a data layer, potentially for making that data fabric on. So to me, I think that's the big story here. So far is some good news around the brand, product increases got AI, augmented intelligence with CLAIRE. Some interesting dynamics, which means the interface the data is changing, not only the underlying value of the data, which we want to get into but Informatica is trying to up level the interface. Your thoughts? >> So I think you're absolutely right, John. I think we've seen three things here. First off, Informatica has always had a pretty decent product kit, well embedded within some really first-rate customers. Number two, they've been talking about the need to accommodate some of the new trends around cloud, and how they're going to move in that direction. They've been talking about it. This is the first year we've really seen it. Number three, they even, when Informatica talks, people have historically not listened as much. Sally Jenkins, the new CMO has gotten an enormous amount of work done in a very, very short period of time. This is a bang so and it's manifesting itself in that people are buzzing about it. >> Yeah. >> It's even if Informatica has a lot to do to really be that enterprise cloud data management leader, a lot left to do but it all starts by presenting themselves in a coherent way. That's something that we're seeing for the first time. >> The value proposition has changed significantly. I was talking about the Amazon stock price. Since 2010, it's just been a skyrocket growth for Amazon across the board. Yeah, I got the retail but AWS certainly has been powering it. Having a good brand behind you is going to really energize the channel, ISV, software developers. Like I always joked about the old days, when I used to work at Hewlett-Packard, the joke was I used to call cold dead fish versus sushi. HP would be so accurate, so engineering-oriented, they would be so accurate around the products. They didn't really have a lot of marketing, and the joke was if they had sushi, they called it cold dead fish because that's what it is. Sushi sounds better but again back to marketing, they need to bring the brand out, and put a message around the shift to value. >> Well think about how important it's going to be to a company that increasingly acknowledges or acknowledges increasingly. Their customers are going to find it in something like the Amazon Marketplace or in Google, or in some other cloud environment. It means that they have to bias the customer to choose Informatica versus a range of tools that may not be as good but some of them are going to be open source to get people to bias at that moment, you got to get your brand out there. You have to get your identity out there. Informatica was not going to be a success when the customers making that decision as they're looking at that Amazon Marketplace just by word-of-mouth. They have to get their name out there. So this is big. The products are still good and making, and improving. Getting to the cloud is a big deal. Delivering on their promises, and now having a marketing platform that allows them to scream a little bit louder from the rafters, about who they are and what they want to be. A lot of it's coming again. >> Day two, we're going to have a lot. All the top execs on, they were in an off-site down the street right here at Intercontinental in San Francisco with Executive Customer Day, but we had SVP on for cloud business. We had the board member, Jerry Hill, who's five decades in the business. I mean he essentially laid it out. Hybrid cloud is here to stay, and it's not going to be an overnight success. It's going to be a transition, and that favors the legacy vendors, who are sharpening their saw, and getting their products in line. Of course we have the Chicago Cubs on, and we took the ring, almost put in my pocket in a very Putin-esque like style. We all know Robert Kraft waltz Super Bowl ring, to the biggest criminal in the world, Putin, but kind of a fun there. But the baseball team highlights the customer journeys. They have customers that love them and stay with them 'cause of the install base. >> Absolutely and Informatica is deeply embedded, and has been, Neil has been on the vanguard. Look, they got a lot of work to do but they've been on the vanguard of tying together the idea of data, data is an asset, tooling. So you can get more value out of the data through analytics. >> That's right, I'll tell you a little story. I mean, I brought Informatica in to one of my clients the first time in 1996. They were pretty much a brand new company. >> Peter: About a year after they started? >> Yeah and what motivated me to think about Informatica as opposed to any other way we were trying to get data into a data warehouse was that they understood metadata. They were the only company that had an active metadata repository. So this is their heritage. I know that Informatica claims they have, I don't know 10,000 customers. I think a significant number of those are not going to be interested in this whole thing. They don't have the budget for it. They don't have the time or the staff or anything but they've got the elite. When you look at the companies that are clients of Informatica, those are the people that would be interested in and spend time and money on this sort of thing. >> Well let me get you guys perspective as analyst because let's turn this into the analysis of what's happening here with Informatica, and compare that to what's happening in the industry. SAP Sapphire is happening right now in Orlando. We got CUBE coverage in our studio in Palo Alto. But Oracle, SAP, these are database guys. They have systems of record. IBM, Amazon is now a new player in that. They have to balance the install base, systems of record of their data. Now granted old techniques for walls, data warehouse, whatever you want to call. It was an old way. Now the new way's to empower developers to actually build and use that data. So the question is how do they get their product from old to new and modernize quickly, and highlight data as value because this is the thing that you guys are both researching heavily, is that data now is going to start to be evaluation discussion. Are we getting the data through the pipes, if you will, into the hands of the developers, into the apps, into the decision-making process in the value chains that are being reconstructed. This is a top conversation that not a lot of people are laying out there with best practices. Your thoughts? >> Well I think the first thing, then I'll start, like the first thing is that that's probably my biggest thing on Informatica here, is that they need to be more of a beacon about what is the new data management. It's more than just the combination of tools. It's more than just getting data out of applications, and getting data out of databases, and freeing it up so they can be applied. The notion of data management is evolving rapidly, and businesses are trying to as they try to use data as an asset is going to require some significant changes to how we think about-- >> Do you think they could put that stake in the ground right now and owned that right now? >> I think somebody has to. I think they need to take a crack at it. >> I think they're weak on the value. I think they're weak on, you know what happens, I always have this idea that you see their layer cakes, and the things that go from left to right but on the right-hand side of the diagram, there are no people right. What happens when you implement all this? How do people use this okay? That's true of everybody in this industry, not just Informatica. So that's one weakness. Last year when I was here, I thought they had a real weakness in governance but with the dike who acts on acquisitions, I think they made a giant step towards that. They've got a lot, they've got a lot of the piece, parts, and then putting them together but I don't think they're addressing what happens next. I call it the Jordan River problem. We wandered around for 40 years. We got to the Jordan River. We can't get across the damn river right. >> Is it a river or lake or an ocean? I mean it's a data river. It's something happening. It's a lake or something. >> I think that's where they are because it's a whole different discipline. >> But is that on Informatica? I mean they're now a smaller company or is that an industry issue? >> No, it's an industry issue but companies like Informatica, if they really want to be a leader as he flings his grad classes around, that's all passionate I have about this. If they want to be a leader or the leader, they have to put a stake in the ground don't they? >> I believe so. >> Okay so what about positives? Neil what's your thoughts on how are they well-positioned in your mind? >> Well, putting together all these different pieces so that they operate together is phenomenal. Moving to, I still don't understand how enterprise software companies move to a subscription model smoothly. That's got to be a real headache but they're moving to that. They've adopted the cloud. They still have the data integration. I mean that's their keystone. It works beautifully, it gets better every year, and that's what attracts people to them. So I think these are all good things. >> And the good news is they're private so they can do that subscription, kind of hide the ball a little bit then come out. But they're not doing bad. I mean they have a spring to their step. >> Here's, I think Neil's absolutely right. Here's what I would add to it. They're executing, they have demonstrated over the past couple of years, certainly that we've been here, and listening to them, they made promises, they've delivered. They've made new promises, they've delivered. Some of these promises have been complex. Some of them have been extremely hard. They've still delivered. That is a real important piece of the story because this notion of data management is changing. Developers are going to want to work with companies that have competent management, that deliver on the promises they're making and Informatica is proving that they're up to that progress. >> I think, I think-- >> Another thing John, they have brilliant people. Everybody I've met here from Informatica is really special. I mean you know maybe they kept the clunkers in the closet somewhere but they've got brilliant motivated people working here. >> John: You've got a ton of experience. >> Peter: We're passionate about this stuff. >> They've got a lot of experience too, and they brought in some new guns the product side we're going to admit has a fantastic product executive and he obviously has that background but I want to shift now to the end user now. They're now living in the world of massive business transformation. Yeah, digital transformation, rah-rah. It's kind of overhyped but what that translates to is business transformation. That's the conversation on all CXOs. >> Peter: Business transformation around data. >> Around data so I want to get your thoughts now vis-a-vis that the customers perspective. I'm looking at Informatica. How do I feel about them? >> Well before I march off this mortal coil, this is what I want to happen. I want to say look computer I want to put together a new pricing model all right. Here are a couple variables I'm interested in. One of my competitors just issued a press release with some new pricing data. Go get that and come back to me with some data. Recommend some data I need to build a model to do this. >> Peter: Give me some updates. >> Yeah. >> That's CLAIRE, I mean that's something to talk about doing some automation machine learning. Peter, do you think that's the nirvana, that is a nice position to be? It's like hey Alexa, play some music, and you know they play a genre for you. So I mean give me some data, pricing data. >> So let's think about the elements that are going to be important as we think about this new notion of data management. Again, I don't think Informatica is too far from this. A new notion of data management suggests number one, that if your business is going to use data differently, you have to introduce some notion of some concept of design. How do I design business around data, and how do I design data around business needs? Part of that problem is going to be being able to go out and capture inventory catalog metadata. No question about it. You're going to need the next generation of data management. It's going to be very metadata focused. Secondly, you need a lot of the tooling that's capable of doing the transformation and creating derivative value out of data. That's something else that they have. The third one and this is a really, really important piece, and we talked about it for example with (faint) and a couple of other people. Data has to move but it has to move not just based on point to point interfaces that are programmed and built but based on patterns of utilization, and in a way that the system recognizes that. That is going to be crucially important, that whole notion of data that's moving in response to what the business needs, and not what the people recognize and do. >> Okay, so that reminds me. I was speaking to someone who is part of their security stuff right and I said well have you considered how data security could benefit analyst as opposed to keeping the company out of trouble? >> Peter: Business analysts? >> Yeah, just couldn't answer the question right. Because I said, so tell me how this works, and she said "Well, if someone has a pattern "of how they work with data, "if suddenly they work out in that pattern, "it's going to send off a signal." I said what's a signal? Are they going to get a skull and crossbones like oh you can't have this data. >> It sends off a policy flag. Okay, hey you're out of your swim lane. It's like get back into your jail cell. I mean it's restrictive, Absolutely restrictive. >> But think about it this way. Don't you want your analysts to be thinking out of the box? Which means on a regular basis, they would be requesting data they don't normally want. >> Here's what I like about Informatica from my perspective. Again, you guys are in under the hood in a deeper way but from my perspective is that what they're doing with the horizontally scalable is interesting, and this is interesting on the metadata side, you mentioned that with SPAN, Google SPAN are now available. They're in Amazon. If they can somehow create that addressable data sets that could be horizontally scalable and freely available, I think that is a winning strategy because most of the vendors in the data take a siloed stack approach. Okay here's our stack, you own it. So I think they're on this genius play of okay we can get this horizontal layer, that is now the lock spec, because now I mean I'm agnostic on cloud. So to me I think that directionally is correct. Where that is when the rubber meets the road, is a whole another story. So your thoughts on that. >> It's very exciting, I hope they pull it off. >> Yeah, I think it's very exciting. So if you think about it-- >> How do they pull it off? >> Let's well, so there's, let's-- >> We're not being shot by the other income with bigger guns. >> Let's think about it a couple of different ways of thinking about this right. On the one hand, you have new ways of thinking about how data is going to be spread in a multi or a hybrid cloud world. So that's happening. Secondly, we're thinking about data control, and a data control plane above that, and they're a bunch of companies that are talking about how you bring control across all these different multi cloud instances. On top of that, now we're talking about some of the analytics and how data gets huge from a metadata standpoint. So this is extremely relevant to where the industry is going to be in five years. Somebody is going to get there. It's best to look for the folks who are skating to that puck. Informatica seems to be skating to that puck. >> All right, I want to ask you guys a question. I want you to tell me if I'm smoking crack or not. When I say this the whole goal of getting data from any database at any given time in less than 100 milliseconds, no matter where it came from, when it came from, IOT included all the stuff that's coming in, I'm an app developer, I want data programmability. Meaning I have an app, and I'm doing some some cognitive, cognition thing and all sudden, Neil you bought something at Nordstrom's from three years ago. It's some database. Yeah, that means let's think about the logic on that query. But that data could be cross connected with other relevant data, your Twitter stuff or whatever you're doing, and pull together, provide some insight for you. Now that sounds like I'm smoking crack to pull that off. Is that possible? Can it be done in the kind of low latency mechanism? >> You know it can be done but I don't think we know enough about the data. There are four types of metadata still leave out deep semantic information. I'm hoping they're going to work on that. I mean I was in here 10 years ago pitching ontologies, and they threw me out. (laughs) But I think that the four types of-- (fast crosstalk) Yeah, I think the four types of metadata are great but they're still generating it mechanically from datasets as opposed to some knowledge about what the data really means. To do what you want to do, I think you need some kind of semantic metadata. >> I agree with that, and you also need semantic information about the underlying network as well. So the idea of a semantic-- >> So a lot more work to do to make that happen. >> A lot more work. So final question-- >> It's probably not going to be 100 milliseconds, 140, 150, maybe 200. >> Yeah, well I mean anything, just getting the data would be a win. Okay final question this is kind of more on the stuff we were talking about in leading to the intro of the work you guys are doing. The valuation concept of data, I mean I say valuation, I could mean financial valuation. How valuable a firm is? Or what is our CFO goes, where's our assets, where's our data assets? So there's a combination of data hygiene, and also in heart surgery, right, if it's the heartbeat of your organization, who the hell's the surgeon? Who's the doctor? When do you do CPR? Who does the hygiene? Who does the amputation? I mean who does, I mean this is like, I mean this is a data nightmare of a reconstruction of a company. The nature of the firm is completely upside down when you start thinking data. Just your reaction to that concept. >> Well, they have a very loyal customer base. So I think that they can get out with this before it's completely cooked, and have some success. Maybe I'm being optimistic. I don't know but I think-- >> John: Valuation of data. >> I think that there is a way of thinking about it is not to value data in a narrow sense but to think about data, what we're calling data dynamics. The idea that data's value is founded in its use. It's not something that has value when it's just sitting there and not being used. >> It's, yeah, it's like that old saw. I don't know how to define pornography but I know it when I see it, right. That was a Supreme Court Justice. I didn't say that. >> John: Looks like teenage sex. The hero things they're having it, pull the notch. >> This goes back to the notion of data management. It's how am I going to use data? How am I going to get value out of data through its use? That suggests a whole different set of principles and practices that are quite different from how we normally value assets. >> Okay, tomorrow we got the top execs coming in. We got the CMO, we got the CEO, we got the EVP of Products. What should we be asking them tomorrow? What should I be opening up the kimono and digging into them on? >> I'll ask him what the roadmap is in terms of getting this implemented in their best customers. Not the software development roadmap. So tell us. (fast crosstalk) How this is going to roll out for you? >> You're going to be here up 'til two o'clock. We'll be there, what are you going to be looking at? >> I'll look for two things. One is I would continuously push on the execution. Are they really executing as reliably as we think they are? 'Cause they're making some big promises this year too. The second one I'd look at is again, that beacon, that touchstone, what is this new data management? What are you really going to be leading? >> I'm still blown away by the conferences I go to, everyone's like what is a new way, new modern era's evolving and it's transforming. We're number one in five magic quadrants. I mean how can you get magic quadrants as the scoreboard if you go into a new definition? So again, our metric KPI on that is customers. What is your customer traction? Show me the proof points. I don't care what magic quadrant you're in. That's an old metric. That's siloed based. That's not reality based, in my opinion. So we will drill them on customers. To me that's the scoreboard. Okay it's the CUBE breaking down day one wrap up here at Informatica World. This is CUBE coverage. I'm John Furrier, Peter Burris, and special guest new Wikibon analyst, Neil Raden, covering the value of data and analytics. See you tomorrow, stay with us for more continuing coverage tomorrow for full day. Be right back.
SUMMARY :
brought to you by Informatica. and extract the signal and the noise. the field to use your football analogy first and how they're going to move in that direction. It's even if Informatica has a lot to do to really be and put a message around the shift to value. and now having a marketing platform that allows them to and that favors the legacy vendors, and has been, Neil has been on the vanguard. I mean, I brought Informatica in to one of my clients I think a significant number of those are not going to and compare that to what's happening in the industry. is that they need to be more of a beacon I think they need to take a crack at it. and the things that go from left to right I mean it's a data river. I think that's where they are they have to put a stake in the ground don't they? That's got to be a real headache but they're moving to that. I mean they have a spring to their step. and listening to them, I mean you know maybe they kept the clunkers and he obviously has that background Around data so I want to get your thoughts now Go get that and come back to me with some data. that is a nice position to be? Part of that problem is going to be being able to go out as opposed to keeping the company out of trouble? Are they going to get a skull and crossbones I mean it's restrictive, to be thinking out of the box? that is now the lock spec, So if you think about it-- So this is extremely relevant to where the industry Now that sounds like I'm smoking crack to pull that off. I'm hoping they're going to work on that. So the idea of a semantic-- to do to make that happen. So final question-- It's probably not going to be 100 milliseconds, in leading to the intro of the work you guys are doing. So I think that they can get out with this is not to value data in a narrow sense I don't know how to define pornography The hero things they're having it, pull the notch. How am I going to get value out of data through its use? We got the CMO, we got the CEO, How this is going to roll out for you? You're going to be here up 'til two o'clock. What are you really going to be leading? as the scoreboard if you go into a new definition?
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