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Steven Hillion & Jeff Fletcher, Astronomer | AWS Startup Showcase S3E1


 

(upbeat music) >> Welcome everyone to theCUBE's presentation of the AWS Startup Showcase AI/ML Top Startups Building Foundation Model Infrastructure. This is season three, episode one of our ongoing series covering exciting startups from the AWS ecosystem to talk about data and analytics. I'm your host, Lisa Martin and today we're excited to be joined by two guests from Astronomer. Steven Hillion joins us, it's Chief Data Officer and Jeff Fletcher, it's director of ML. They're here to talk about machine learning and data orchestration. Guys, thank you so much for joining us today. >> Thank you. >> It's great to be here. >> Before we get into machine learning let's give the audience an overview of Astronomer. Talk about what that is, Steven. Talk about what you mean by data orchestration. >> Yeah, let's start with Astronomer. We're the Airflow company basically. The commercial developer behind the open-source project, Apache Airflow. I don't know if you've heard of Airflow. It's sort of de-facto standard these days for orchestrating data pipelines, data engineering pipelines, and as we'll talk about later, machine learning pipelines. It's really is the de-facto standard. I think we're up to about 12 million downloads a month. That's actually as a open-source project. I think at this point it's more popular by some measures than Slack. Airflow was created by Airbnb some years ago to manage all of their data pipelines and manage all of their workflows and now it powers the data ecosystem for organizations as diverse as Electronic Arts, Conde Nast is one of our big customers, a big user of Airflow. And also not to mention the biggest banks on Wall Street use Airflow and Astronomer to power the flow of data throughout their organizations. >> Talk about that a little bit more, Steven, in terms of the business impact. You mentioned some great customer names there. What is the business impact or outcomes that a data orchestration strategy enables businesses to achieve? >> Yeah, I mean, at the heart of it is quite simply, scheduling and managing data pipelines. And so if you have some enormous retailer who's managing the flow of information throughout their organization they may literally have thousands or even tens of thousands of data pipelines that need to execute every day to do things as simple as delivering metrics for the executives to consume at the end of the day, to producing on a weekly basis new machine learning models that can be used to drive product recommendations. One of our customers, for example, is a British food delivery service. And you get those recommendations in your application that says, "Well, maybe you want to have samosas with your curry." That sort of thing is powered by machine learning models that they train on a regular basis to reflect changing conditions in the market. And those are produced through Airflow and through the Astronomer platform, which is essentially a managed platform for running airflow. So at its simplest it really is just scheduling and managing those workflows. But that's easier said than done of course. I mean if you have 10 thousands of those things then you need to make sure that they all run that they all have sufficient compute resources. If things fail, how do you track those down across those 10,000 workflows? How easy is it for an average data scientist or data engineer to contribute their code, their Python notebooks or their SQL code into a production environment? And then you've got reproducibility, governance, auditing, like managing data flows across an organization which we think of as orchestrating them is much more than just scheduling. It becomes really complicated pretty quickly. >> I imagine there's a fair amount of complexity there. Jeff, let's bring you into the conversation. Talk a little bit about Astronomer through your lens, data orchestration and how it applies to MLOps. >> So I come from a machine learning background and for me the interesting part is that machine learning requires the expansion into orchestration. A lot of the same things that you're using to go and develop and build pipelines in a standard data orchestration space applies equally well in a machine learning orchestration space. What you're doing is you're moving data between different locations, between different tools, and then tasking different types of tools to act on that data. So extending it made logical sense from a implementation perspective. And a lot of my focus at Astronomer is really to explain how Airflow can be used well in a machine learning context. It is being used well, it is being used a lot by the customers that we have and also by users of the open source version. But it's really being able to explain to people why it's a natural extension for it and how well it fits into that. And a lot of it is also extending some of the infrastructure capabilities that Astronomer provides to those customers for them to be able to run some of the more platform specific requirements that come with doing machine learning pipelines. >> Let's get into some of the things that make Astronomer unique. Jeff, sticking with you, when you're in customer conversations, what are some of the key differentiators that you articulate to customers? >> So a lot of it is that we are not specific to one cloud provider. So we have the ability to operate across all of the big cloud providers. I know, I'm certain we have the best developers that understand how best practices implementations for data orchestration works. So we spend a lot of time talking to not just the business outcomes and the business users of the product, but also also for the technical people, how to help them better implement things that they may have come across on a Stack Overflow article or not necessarily just grown with how the product has migrated. So it's the ability to run it wherever you need to run it and also our ability to help you, the customer, better implement and understand those workflows that I think are two of the primary differentiators that we have. >> Lisa: Got it. >> I'll add another one if you don't mind. >> You can go ahead, Steven. >> Is lineage and dependencies between workflows. One thing we've done is to augment core Airflow with Lineage services. So using the Open Lineage framework, another open source framework for tracking datasets as they move from one workflow to another one, team to another, one data source to another is a really key component of what we do and we bundle that within the service so that as a developer or as a production engineer, you really don't have to worry about lineage, it just happens. Jeff, may show us some of this later that you can actually see as data flows from source through to a data warehouse out through a Python notebook to produce a predictive model or a dashboard. Can you see how those data products relate to each other? And when something goes wrong, figure out what upstream maybe caused the problem, or if you're about to change something, figure out what the impact is going to be on the rest of the organization. So Lineage is a big deal for us. >> Got it. >> And just to add on to that, the other thing to think about is that traditional Airflow is actually a complicated implementation. It required quite a lot of time spent understanding or was almost a bespoke language that you needed to be able to develop in two write these DAGs, which is like fundamental pipelines. So part of what we are focusing on is tooling that makes it more accessible to say a data analyst or a data scientist who doesn't have or really needs to gain the necessary background in how the semantics of Airflow DAGs works to still be able to get the benefit of what Airflow can do. So there is new features and capabilities built into the astronomer cloud platform that effectively obfuscates and removes the need to understand some of the deep work that goes on. But you can still do it, you still have that capability, but we are expanding it to be able to have orchestrated and repeatable processes accessible to more teams within the business. >> In terms of accessibility to more teams in the business. You talked about data scientists, data analysts, developers. Steven, I want to talk to you, as the chief data officer, are you having more and more conversations with that role and how is it emerging and evolving within your customer base? >> Hmm. That's a good question, and it is evolving because I think if you look historically at the way that Airflow has been used it's often from the ground up. You have individual data engineers or maybe single data engineering teams who adopt Airflow 'cause it's very popular. Lots of people know how to use it and they bring it into an organization and say, "Hey, let's use this to run our data pipelines." But then increasingly as you turn from pure workflow management and job scheduling to the larger topic of orchestration you realize it gets pretty complicated, you want to have coordination across teams, and you want to have standardization for the way that you manage your data pipelines. And so having a managed service for Airflow that exists in the cloud is easy to spin up as you expand usage across the organization. And thinking long term about that in the context of orchestration that's where I think the chief data officer or the head of analytics tends to get involved because they really want to think of this as a strategic investment that they're making. Not just per team individual Airflow deployments, but a network of data orchestrators. >> That network is key. Every company these days has to be a data company. We talk about companies being data driven. It's a common word, but it's true. It's whether it is a grocer or a bank or a hospital, they've got to be data companies. So talk to me a little bit about Astronomer's business model. How is this available? How do customers get their hands on it? >> Jeff, go ahead. >> Yeah, yeah. So we have a managed cloud service and we have two modes of operation. One, you can bring your own cloud infrastructure. So you can say here is an account in say, AWS or Azure and we can go and deploy the necessary infrastructure into that, or alternatively we can host everything for you. So it becomes a full SaaS offering. But we then provide a platform that connects at the backend to your internal IDP process. So however you are authenticating users to make sure that the correct people are accessing the services that they need with role-based access control. From there we are deploying through Kubernetes, the different services and capabilities into either your cloud account or into an account that we host. And from there Airflow does what Airflow does, which is its ability to then reach to different data systems and data platforms and to then run the orchestration. We make sure we do it securely, we have all the necessary compliance certifications required for GDPR in Europe and HIPAA based out of the US, and a whole bunch host of others. So it is a secure platform that can run in a place that you need it to run, but it is a managed Airflow that includes a lot of the extra capabilities like the cloud developer environment and the open lineage services to enhance the overall airflow experience. >> Enhance the overall experience. So Steven, going back to you, if I'm a Conde Nast or another organization, what are some of the key business outcomes that I can expect? As one of the things I think we've learned during the pandemic is access to realtime data is no longer a nice to have for organizations. It's really an imperative. It's that demanding consumer that wants to have that personalized, customized, instant access to a product or a service. So if I'm a Conde Nast or I'm one of your customers, what can I expect my business to be able to achieve as a result of data orchestration? >> Yeah, I think in a nutshell it's about providing a reliable, scalable, and easy to use service for developing and running data workflows. And talking of demanding customers, I mean, I'm actually a customer myself, as you mentioned, I'm the head of data for Astronomer. You won't be surprised to hear that we actually use Astronomer and Airflow to run all of our data pipelines. And so I can actually talk about my experience. When I started I was of course familiar with Airflow, but it always seemed a little bit unapproachable to me if I was introducing that to a new team of data scientists. They don't necessarily want to have to think about learning something new. But I think because of the layers that Astronomer has provided with our Astro service around Airflow it was pretty easy for me to get up and running. Of course I've got an incentive for doing that. I work for the Airflow company, but we went from about, at the beginning of last year, about 500 data tasks that we were running on a daily basis to about 15,000 every day. We run something like a million data operations every month within my team. And so as one outcome, just the ability to spin up new production workflows essentially in a single day you go from an idea in the morning to a new dashboard or a new model in the afternoon, that's really the business outcome is just removing that friction to operationalizing your machine learning and data workflows. >> And I imagine too, oh, go ahead, Jeff. >> Yeah, I think to add to that, one of the things that becomes part of the business cycle is a repeatable capabilities for things like reporting, for things like new machine learning models. And the impediment that has existed is that it's difficult to take that from a team that's an analyst team who then provide that or a data science team that then provide that to the data engineering team who have to work the workflow all the way through. What we're trying to unlock is the ability for those teams to directly get access to scheduling and orchestrating capabilities so that a business analyst can have a new report for C-suite execs that needs to be done once a week, but the time to repeatability for that report is much shorter. So it is then immediately in the hands of the person that needs to see it. It doesn't have to go into a long list of to-dos for a data engineering team that's already overworked that they eventually get it to it in a month's time. So that is also a part of it is that the realizing, orchestration I think is fairly well and a lot of people get the benefit of being able to orchestrate things within a business, but it's having more people be able to do it and shorten the time that that repeatability is there is one of the main benefits from good managed orchestration. >> So a lot of workforce productivity improvements in what you're doing to simplify things, giving more people access to data to be able to make those faster decisions, which ultimately helps the end user on the other end to get that product or the service that they're expecting like that. Jeff, I understand you have a demo that you can share so we can kind of dig into this. >> Yeah, let me take you through a quick look of how the whole thing works. So our starting point is our cloud infrastructure. This is the login. You go to the portal. You can see there's a a bunch of workspaces that are available. Workspaces are like individual places for people to operate in. I'm not going to delve into all the deep technical details here, but starting point for a lot of our data science customers is we have what we call our Cloud IDE, which is a web-based development environment for writing and building out DAGs without actually having to know how the underpinnings of Airflow work. This is an internal one, something that we use. You have a notebook-like interface that lets you write python code and SQL code and a bunch of specific bespoke type of blocks if you want. They all get pulled together and create a workflow. So this is a workflow, which gets compiled to something that looks like a complicated set of Python code, which is the DAG. I then have a CICD process pipeline where I commit this through to my GitHub repo. So this comes to a repo here, which is where these DAGs that I created in the previous step exist. I can then go and say, all right, I want to see how those particular DAGs have been running. We then get to the actual Airflow part. So this is the managed Airflow component. So we add the ability for teams to fairly easily bring up an Airflow instance and write code inside our notebook-like environment to get it into that instance. So you can see it's been running. That same process that we built here that graph ends up here inside this, but you don't need to know how the fundamentals of Airflow work in order to get this going. Then we can run one of these, it runs in the background and we can manage how it goes. And from there, every time this runs, it's emitting to a process underneath, which is the open lineage service, which is the lineage integration that allows me to come in here and have a look and see this was that actual, that same graph that we built, but now it's the historic version. So I know where things started, where things are going, and how it ran. And then I can also do a comparison. So if I want to see how this particular run worked compared to one historically, I can grab one from a previous date and it will show me the comparison between the two. So that combination of managed Airflow, getting Airflow up and running very quickly, but the Cloud IDE that lets you write code and know how to get something into a repeatable format get that into Airflow and have that attached to the lineage process adds what is a complete end-to-end orchestration process for any business looking to get the benefit from orchestration. >> Outstanding. Thank you so much Jeff for digging into that. So one of my last questions, Steven is for you. This is exciting. There's a lot that you guys are enabling organizations to achieve here to really become data-driven companies. So where can folks go to get their hands on this? >> Yeah, just go to astronomer.io and we have plenty of resources. If you're new to Airflow, you can read our documentation, our guides to getting started. We have a CLI that you can download that is really I think the easiest way to get started with Airflow. But you can actually sign up for a trial. You can sign up for a guided trial where our teams, we have a team of experts, really the world experts on getting Airflow up and running. And they'll take you through that trial and allow you to actually kick the tires and see how this works with your data. And I think you'll see pretty quickly that it's very easy to get started with Airflow, whether you're doing that from the command line or doing that in our cloud service. And all of that is available on our website >> astronomer.io. Jeff, last question for you. What are you excited about? There's so much going on here. What are some of the things, maybe you can give us a sneak peek coming down the road here that prospects and existing customers should be excited about? >> I think a lot of the development around the data awareness components, so one of the things that's traditionally been complicated with orchestration is you leave your data in the place that you're operating on and we're starting to have more data processing capability being built into Airflow. And from a Astronomer perspective, we are adding more capabilities around working with larger datasets, doing bigger data manipulation with inside the Airflow process itself. And that lends itself to better machine learning implementation. So as we start to grow and as we start to get better in the machine learning context, well, in the data awareness context, it unlocks a lot more capability to do and implement proper machine learning pipelines. >> Awesome guys. Exciting stuff. Thank you so much for talking to me about Astronomer, machine learning, data orchestration, and really the value in it for your customers. Steve and Jeff, we appreciate your time. >> Thank you. >> My pleasure, thanks. >> And we thank you for watching. This is season three, episode one of our ongoing series covering exciting startups from the AWS ecosystem. I'm your host, Lisa Martin. You're watching theCUBE, the leader in live tech coverage. (upbeat music)

Published Date : Mar 9 2023

SUMMARY :

of the AWS Startup Showcase let's give the audience and now it powers the data ecosystem What is the business impact or outcomes for the executives to consume how it applies to MLOps. and for me the interesting that you articulate to customers? So it's the ability to run it if you don't mind. that you can actually see as data flows the other thing to think about to more teams in the business. about that in the context of orchestration So talk to me a little bit at the backend to your So Steven, going back to you, just the ability to spin up but the time to repeatability a demo that you can share that allows me to come There's a lot that you guys We have a CLI that you can download What are some of the things, in the place that you're operating on and really the value in And we thank you for watching.

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Gayatree Ganu, Meta | WiDS 2023


 

(upbeat music) >> Hey everyone. Welcome back to "The Cube"'s live coverage of "Women in Data Science 2023". As every year we are here live at Stanford University, profiling some amazing women and men in the fields of data science. I have my co-host for this segment is Hannah Freitag. Hannah is from Stanford's Data Journalism program, really interesting, check it out. We're very pleased to welcome our first guest of the day fresh from the keynote stage, Gayatree Ganu, the VP of Data Science at Meta. Gayatree, It's great to have you on the program. >> Likewise, Thank you for having me. >> So you have a PhD in Computer Science. You shared some really cool stuff. Everyone knows Facebook, everyone uses it. I think my mom might be one of the biggest users (Gayatree laughs) and she's probably watching right now. People don't realize there's so much data behind that and data that drives decisions that we engage with. But talk to me a little bit about you first, PhD in Computer Science, were you always, were you like a STEM kid? Little Gayatree, little STEM, >> Yeah, I was a STEM kid. I grew up in Mumbai, India. My parents are actually pharmacists, so they were not like math or stats or anything like that, but I was always a STEM kid. I don't know, I think it, I think I was in sixth grade when we got our first personal computer and I obviously used it as a Pacman playing machine. >> Oh, that's okay. (all laugh) >> But I was so good at, and I, I honestly believe I think being good at games kind of got me more familiar and comfortable with computers. Yeah. I think I always liked computers, I, yeah. >> And so now you lead, I'm looking at my notes here, the Engagement Ecosystem and Monetization Data Science teams at Facebook, Meta. Talk about those, what are the missions of those teams and how does it impact the everyday user? >> Yeah, so the engagement is basically users coming back to our platform more, there's, no better way for users to tell us that they are finding value on the things that we are doing on Facebook, Instagram, WhatsApp, all the other products than coming back to our platform more. So the Engagement Ecosystem team is looking at trends, looking at where there are needs, looking at how users are changing their behaviors, and you know, helping build strategy for the long term, using that data knowledge. Monetization is very different. You know, obviously the top, top apex goal is have a sustainable business so that we can continue building products for our users. And so, but you know, I said this in my keynote today, it's not about making money, our mission statement is not, you know, maximize as much money as you can make. It's about building a meaningful connection between businesses, customers, users, and, you know especially in these last two or three funky, post-pandemic years, it's been such a big, an important thing to do for small businesses all over all, all around the world for users to find like goods and services and products that they care about and that they can connect to. So, you know, there is truly an connection between my engagement world and the monetization world. And you know, it's not very clear always till you go in to, like, you peel the layers. Everything we do in the ads world is also always first with users as our, you know, guiding principle. >> Yeah, you mentioned how you supported especially small businesses also during the pandemic. You touched a bit upon it in the keynote speech. Can you tell our audience what were like special or certain specific programs you implemented to support especially small businesses during these times? >> Yeah, so there are 200 million businesses on our platform. A lot of them small businesses, 10 million of them run ads. So there is a large number of like businesses on our platform who, you know use the power of social media to connect to the customers that matter to them, to like you, you know use the free products that we built. In the post-pandemic years, we built a lot of stuff very quickly when Covid first hit for business to get the word out, right? Like, they had to announce when special shopping hours existed for at-risk populations, or when certain goods and services were available versus not. We had grants, there's $100 million grant that we gave out to small businesses. Users could show sort of, you know show their support with a bunch of campaigns that we ran, and of course we continue running ads. Our ads are very effective, I guess, and, you know getting a very reliable connection with from the customer to the business. And so, you know, we've run all these studies. We support, I talked about two examples today. One of them is the largest black-owned, woman black-owned wine company, and how they needed to move to an online program and, you know, we gave them a grant, and supported them through their ads campaign and, you know, they saw 60% lift in purchases, or something like that. So, a lot of good stories, small stories, you know, on a scale of 200 million, that really sort of made me feel proud about the work we do. And you know, now more than ever before, I think people can connect so directly with businesses. You can WhatsApp them, I come from India, every business is on WhatsApp. And you can, you know, WhatsApp them, you can send them Facebook messages, and you can build this like direct connection with things that matter to you. >> We have this expectation that we can be connected anywhere. I was just at Mobile World Congress for MWC last week, where, obviously talking about connectivity. We want to be able to do any transaction, whether it's post on Facebook or call an Uber, or watch on Netflix if you're on the road, we expect that we're going to be connected. >> Yeah. >> And what we, I think a lot of us don't realize I mean, those of us in tech do, but how much data science is a facilitator of all of those interactions. >> Yeah! >> As we, Gayatree, as we talk about, like, any business, whether it is the black women-owned wine business, >> Yeah. >> great business, or a a grocer or a car dealer, everybody has to become data-driven. >> Yes. >> Because the consumer has the expectation. >> Yes. >> Talk about data science as a facilitator of just pretty much everything we are doing and conducting in our daily lives. >> Yeah, I think that's a great question. I think data science as a field wasn't really defined like maybe 15 years ago, right? So this is all in our lifetimes that we are seeing this. Even in data science today, People come from so many different backgrounds and bring their own expertise here. And I think we, you know, this conference, all of us get to define what that means and how we can bring data to do good in the world. Everything you do, as you said, there is a lot of data. Facebook has a lot of data, Meta has a lot of data, and how do we responsibly use this data? How do we use this data to make sure that we're, you know representing all diversity? You know, minorities? Like machine learning algorithms don't do well with small data, they do well with big data, but the small data matters. And how do you like, you know, bring that into algorithms? Yeah, so everything we do at Meta is very, very data-driven. I feel proud about that, to be honest, because while data gets a bad rap sometimes, having no data and making decisions in the blind is just the absolute worst thing you can do. And so, you know, we, the job as a data scientist at Facebook is to make sure that we use this data, use this responsibly, make sure that we are representing every aspect of the, you know, 3 billion users who come to our platform. Yeah, data serves all the products that we build here. >> The responsibility factor is, is huge. You know, we can't talk about AI without talking about ethics. One of the things that I was talking with Hannah and our other co-host, Tracy, about during our opening is something I just learned over the weekend. And that is that the CTO of ChatGPT is a woman. (Gayatree laughs) I didn't know that. And I thought, why isn't she getting more awareness? There's a lot of conversations with their CEO. >> Yeah. >> Everyone's using it, playing around with it. I actually asked it yesterday, "What's hot in Data Science?" (all laugh) I was like, should I have asked that to let itself in, what's hot? (Gayatree laughs) But it, I thought that was phenomenal, and we need to be talking about this more. >> Yeah. >> This is something that they're likening to the launch of the iPhone, which has transformed our lives. >> I know, it is. >> ChatGPT, and its chief technologist is a female, how great is that? >> And I don't know whether you, I don't know the stats around this, but I think CTO is even less, it's even more rare to have a woman there, like you have women CEOs because I mean, we are building upon years and years of women not choosing technical fields and not choosing STEM, and it's going to take some time, but yeah, yeah, she's a woman. Isn't it amazing? It's wonderful. >> Yes, there was a great, there's a great "Fast Company" article on her that I was looking at yesterday and I just thought, we need to do what we can to help spread, Mira Murati is her name, because what she's doing is, one of the biggest technological breakthroughs we may ever see in our lifetime. It gives me goosebumps just thinking about it. (Gayatree laughs) I also wanted to share some stats, oh, sorry, go ahead, Hannah. >> Yeah, I was going to follow up on the thing that you mentioned that we had many years with like not enough women choosing a career path in STEM and that we have to overcome this trend. What are some, like what is some advice you have like as the Vice-President Data Science? Like what can we do to make this feel more, you know, approachable and >> Yeah. >> accessible for women? >> Yeah, I, there's so much that we have done already and you know, want to continue, keep doing. Of course conferences like these were, you know and I think there are high school students here there are students from my Alma Mater's undergrad year. It's amazing to like get all these women together to get them to see what success could look like. >> Yeah. >> What being a woman leader in this space could look like. So that's, you know, that's one, at Meta I lead recruiting at Meta and we've done a bunch to sort of open up the thinking around data science and technical jobs for women. Simple things like what you write in your job description. I don't know whether you know this, or this is a story you've heard before, when you see, when you have a job description and there are like 10 things that you need to, you know be good at to apply to this job, a woman sees those 10 and says, okay, I don't meet the qualifications of one of them and she doesn't apply. And a man sees one that he meets the qualifications to and he applies. And so, you know, there's small things you can do, and just how you write your job description, what goals you set for diversity and inclusion for your own organization. We have goals, Facebook's always been pretty up there in like, you know, speaking out for diversity and Sheryl Sandberg has been our Chief Business Officer for a very long time and she's been, like, amazing at like pushing from more women. So yeah, every step of the way, I think, we made a lot of progress, to be honest. I do think women choose STEM fields a lot more than they did. When I did my Computer Science I was often one of one or two women in the Computer Science class. It takes some time to, for it to percolate all the way to like having more CTOs and CEOs, >> Yeah. >> but it's going to happen in our lifetime, and you know, three of us know this, women are going to rule the world, and it (laughs) >> Drop the mic, girl! >> And it's going to happen in our lifetime, so I'm excited about it. >> And we have responsibility in helping make that happen. You know, I'm curious, you were in STEM, you talked about Computer Science, being one of the only females. One of the things that the nadb.org data from 2022 showed, some good numbers, the number of women in technical roles is now 27.6%, I believe, so up from 25, it's up in '22, which is good, more hiring of women. >> Yeah. >> One of the biggest challenges is attrition. What keeps you motivated? >> Yeah. >> To stay what, where you are doing what you're doing, managing a family and helping to drive these experiences at Facebook that we all expect are just going to happen? >> Yeah, two things come to mind. It does take a village. You do need people around you. You know, I'm grateful for my husband. You talked about managing a family, I did the very Indian thing and my parents live with us, and they help take care of the kids. >> Right! (laughs) >> (laughs) My kids are young, six and four, and I definitely needed help over the last few years. It takes mentors, it takes other people that you look up to, who've gone through all of those same challenges and can, you know, advise you to sort of continue working in the field. I remember when my kid was born when he was six months old, I was considering quitting. And my husband's like, to be a good role model for your children, you need to continue working. Like, just being a mother is not enough. And so, you know, so that's one. You know, the village that you build around you your supporters, your mentors who keep encouraging you. Sheryl Sandberg said this to me in my second month at Facebook. She said that women drop out of technical fields, they become managers, they become sort of administrative more, in their nature of their work, and her advice was, "Don't do that, Don't stop the technical". And I think that's the other thing I'd say to a lot of women. Technical stuff is hard, but you know, keeping up with that and keeping sort of on top of it actually does help you in the long run. And it's definitely helped me in my career at Facebook. >> I think one of the things, and Hannah and I and Tracy talked about this in the open, and I think you'll agree with us, is the whole saying of you can't be what you can't see, and I like to way, "Well, you can be what you can see". That visibility, the great thing that WiDS did, of having you on the stage as a speaker this morning so people can understand, everyone, like I said, everyone knows Meta, >> Yeah. >> everyone uses Facebook. And so it's important to bring that connection, >> Yeah. >> of how data is driving the experiences, the fact that it's User First, but we need to be able to see women in positions, >> Yes. >> like you, especially with Sheryl stepping down moving on to something else, or people that are like YouTube influencers, that have no idea that the head of YouTube for a very long time, Susan Wojcicki is a woman. >> (laughs) Yes. Who pioneered streaming, and I mean how often do you are you on YouTube every day? >> Yep, every day. >> But we have to be able to see and and raise the profile of these women and learn from them and be inspired, >> Absolutely. >> to keep going and going. I like what I do, I'm making a difference here. >> Yeah, yeah, absolutely. >> And I can be the, the sponsor or the mentor for somebody down the road. >> Absolutely. >> Yeah, and then referring back to what we talked in the beginning, show that data science is so diverse and it doesn't mean if you're like in IT, you're like sitting in your dark room, >> Right. (laughs) >> coding all day, but you know, >> (laughs) Right! >> to show the different facets of this job and >> Right! >> make this appealing to women, >> Yeah. for sure. >> And I said this in my keynote too, you know, one of the things that helped me most is complimenting the data and the techniques and the algorithms with how you work with people, and you know, empathy and alignment building and leadership, strategic thinking. And I think honestly, I think women do a lot of this stuff really well. We know how to work with people and so, you know, I've seen this at Meta for sure, like, you know, all of these skills soft skills, as we call them, go a long way, and like, you know, doing the right things and having a lasting impact. And like I said, women are going to rule the world, you know, in our lifetimes. (laughs) >> Oh, I can't, I can't wait to see that happen. There's some interesting female candidates that are already throwing their hats in the ring for the next presidential election. >> Yes. >> So we'll have to see where that goes. But some of the things that are so interesting to me, here we are in California and Palo Alto, technically Stanford is its own zip code, I believe. And we're in California, we're freaking out because we've gotten so much rain, it's absolutely unprecedented. We need it, we had a massive drought, an extreme drought, technically, for many years. I've got friends that live up in Tahoe, I've been getting pictures this morning of windows that are >> (laughs) that are covered? >> Yes, actually, yes. (Gayatree laughs) That, where windows like second-story windows are covered in snow. >> Yeah. >> Climate change. >> Climate change. >> There's so much that data science is doing to power and power our understanding of climate change whether it's that, or police violence. >> Yeah. (all talk together) >> We had talk today on that it was amazing. >> Yes. So I want more people to know what data science is really facilitating, that impacts all of us, whether you're in a technical role or not. >> And data wins arguments. >> Yes, I love that! >> I said this is my slide today, like, you know, there's always going to be doubters and naysayers and I mean, but there's hard evidence, there's hard data like, yeah. In all of these fields, I mean the data that climate change, the data science that we have done in the environmental and climate change areas and medical, and you know, medicine professions just so much, so much more opportunity, and like, how much we can learn more about the world. >> Yeah. >> Yeah, it's a pretty exciting time to be a data scientist. >> I feel like, we're just scratching the surface. >> Yeah. >> With the potential and the global impact that we can make with data science. Gayatree, it's been so great having you on theCUBE, thank you. >> Right, >> Thank you so much, Gayatree. >> So much, I love, >> Thank you. >> I'm going to take Data WiD's arguments into my personal life. (Gayatree laughs) I was actually just, just a quick anecdote, funny story. I was listening to the radio this morning and there was a commercial from an insurance company and I guess the joke is, it's an argument between two spouses, and the the voiceover comes in and says, "Let's watch a replay". I'm like, if only they, then they got the data that helped the woman win the argument. (laughs) >> (laughs) I will warn you it doesn't always help with arguments I have with my husband. (laughs) >> Okay, I'm going to keep it in the middle of my mind. >> Yes! >> Gayatree, thank you so much. >> Thank you so much, >> for sharing, >> Thank you both for the opportunity. >> And being a great female that we can look up to, we really appreciate your insights >> Oh, likewise. >> and your time. >> Thank you. >> All right, for our guest, for Hannah Freitag, I'm Lisa Martin, live at Stanford University covering "Women in Data Science '23". Stick around, our next guest joins us in just a minute. (upbeat music) I have been in the software and technology industry for over 12 years now, so I've had the opportunity as a marketer to really understand and interact with customers across the entire buyer's journey. Hi, I'm Lisa Martin and I'm a host of theCUBE. (upbeat music) Being a host on theCUBE has been a dream of mine for the last few years. I had the opportunity to meet Jeff and Dave and John at EMC World a few years ago and got the courage up to say, "Hey, I'm really interested in this. I love talking with customers, gimme a shot, let me come into the studio and do an interview and see if we can work together". I think where I really impact theCUBE is being a female in technology. We interview a lot of females in tech, we do a lot of women in technology events and one of the things I.

Published Date : Mar 8 2023

SUMMARY :

in the fields of data science. and data that drives and I obviously used it as a (all laugh) and comfortable with computers. And so now you lead, I'm and you know, helping build Yeah, you mentioned how and you can build this I was just at Mobile World a lot of us don't realize has to become data-driven. has the expectation. and conducting in our daily lives. And I think we, you know, this conference, And that is that the CTO and we need to be talking about this more. to the launch of the iPhone, which has like you have women CEOs and I just thought, we on the thing that you mentioned and you know, want to and just how you write And it's going to One of the things that the One of the biggest I did the very Indian thing and can, you know, advise you to sort of and I like to way, "Well, And so it's important to bring that have no idea that the head of YouTube and I mean how often do you I like what I do, I'm Yeah, yeah, for somebody down the road. (laughs) Yeah. and like, you know, doing the right things that are already throwing But some of the things that are covered in snow. There's so much that Yeah. on that it was amazing. that impacts all of us, and you know, medicine professions to be a data scientist. I feel like, and the global impact and I guess the joke is, (laughs) I will warn you I'm going to keep it in the and one of the things I.

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Siddharth Bohra & Ashish Varerkar | AWS re:Invent 2022


 

(gentle music) >> Welcome back to our coverage here on theCUBE of AWS re:Invent 22. We are on day three, starting to wind down, but still a lot of exciting topics to cover here on the AWS Global Showcase, part of the startup program there at AWS. Joining us now, two representatives from LTI Mindtree. You say LTI Mindtree? I thought they were two different companies. Well, they're actually one and the same. Been together just a mere two weeks now. We'll hear more about that from Sid Bohra, who is the Chief Business Officer at LTI Mindtree and Ashish Varerkar, who is the Vice President of Cloud Success at LTI Mindtree. Gentlemen, thanks for being with us here on theCUBE. >> Pleasures all ours. >> Thank you. >> And congratulations. So two weeks in the making in its infancy, still in the honeymoon period, but how's the two weeks been? Everything all right? >> Well, two weeks have been very exciting. >> I'll bet. >> Well, I would say the period prior to that was just as exciting as you can imagine. >> John: Oh, sure. And we are super excited about what the future holds for this company because we truly believe that we have a remarkable opportunity to create value for our clients as one company. >> Well let's talk about LTI Mind tree then a little bit. Ashish, I'll let you carry the ball on this. Tell us about your services, about your core focus, and about those opportunities that Siddharth was just telling us about. >> So I think with the two companies coming together, we have a larger opportunity to like go to market with our end to end business transformation services and leveraging cloud platforms, right? So, and that's what we do. My responsibility particularly is to see to it that what customers are deploying on cloud is aligned to their business outcomes and then take it forward from there. >> Yeah, Vice President of Cloud Success, that gives you a lot of runway, right? Does it not? I mean, how do you define success in the cloud? Because there are a lot of different areas of complexity with which companies are dealing. >> So I think you would agree that in today's scenario, customers are not looking for a platform, right? But they're looking for a platform which can deliver business value. They're looking at business value and resiliency and then at the end, the cost, right? So if you're able to deliver these three things to the customer through the cloud implementation, I think that's success for us. >> Right. We've talked about transformation a lot this week and modernization, right, which is those are two pretty key buzzwords right now we're hearing a lot of. So when you see said, you know, companies come to you and they say, okay, it's time for us to make this commitment. Do they make it generally wholeheartedly? Is there still some trepidation of the unknown? Because there's a lot of, as we've said, complexity to this, it's multidimensional. We can go public, we can go hybrid, we can go multicloud. I mean, we got a lot of flavors. >> Yeah >> Absolutely. >> No, we see a spectrum. There are customers who are very early in the journey of getting onto cloud and are a little uncertain about what value they can get out of it. And on the other end of the spectrum, there are companies who are well into the journey who have understood what are the benefits of truly leveraging cloud who also understand what are the challenges they will face in getting onto the journey. So we get to meet a spectrum of customers, I would say. If you ask me where do bulk of them lie, I would say early in their journey. I would say there are only a handful who have that maturity where they can predict what's exactly going to happen on the cloud journey, what value they will accumulate through the process. So there's a lot of hand holding to be done, a lot of, you know, solving together to be done with our clients. >> You know, it is such a dynamic environment too, right? You have new opportunities that seem to be developed and released on a daily basis, almost, right? There's a large amount of flexibility, I would think, that has to be in place because where you think you're going to go today might not be where you wind up in six months. >> That's true. >> Is that fair? >> Absolutely fair. And I think from that perspective, if you look at the number of services that AWS provides, right? And what customers are looking for is how can they compose their business processes using this multiple services in a very seamless manner. And most of the announcements that we have seen during the re:Invent as well, they're talking about seamless connectivity between their services. They're talking about security, they're talking about creating a data fabric, the data zone that they announced. I think all these things put together, if you're able to kind of connect the dots and drive the business processes, I think that's what we want to do for our customers. >> And the value to AWS, it just can't be underscored enough I would assume, because there's comfort there, there's confidence there. When you bring that to the table as well along with your services, what kind of magnitude are we talking about here? What kind of force do you think? How would you characterize that? >> Well I think, you know, firstly, I would say that most of our engagements are not just services. Ashish and team and the company have invested heavily in building IP that we pair with our services so that we bring non-linearity and more, I would say, certainty to the outcomes that our customers get. And I can share some examples in the course of the conversation, but to answer your question in terms of magnitude, what we are collaborating with AWS on for our clients ranges from helping customers build more resiliency. And I'm talking about life sciences companies build more resiliency in the manufacturing R and D processes. That's so critical. It was even more critical during the pandemic times because we were working with some of the pharma companies who were contributing to the efforts in the pandemic. That's one end of the spectrum. On the other side, we are helping streaming companies and media companies digitize their supply chain, and their supply chains, the media supply chain, so that it is more effective, it's more efficient, it's more real time, again, using the power of the cloud. We are helping pharmaceutical companies drive far greater speed in the R and D processes. We are helping banking companies drive far more compliance in their anti-money laundering efforts and all of those things. So if you look at the magnitude, we judge the magnitude by the business impact that it's creating and we are very excited about what AWS, LTI Mindtree, and the customer are able to create in terms of those business impacts. >> And these are such major decisions. >> That's right. >> For a company, right, to make, and there are a number of factors that come into play here. What are you hearing from the C-Suite with regard to what weighs the most in their mind and is there, is it a matter of, you know, fear missing out? Or is it about trying to stay ahead of your competition, catching up the competition? I mean, generally speaking, you know, where are the, where's the C-Suite weighing in on this? >> I think in the current times, I think there is a certain level of adoption of cloud that's already happened in most enterprises. So most CIOs in the C-suite- >> They already get it. They already get it. >> They kind of get it, but I would say that they're very cagey about a bunch of things. They're very cagey about, am I going to end up spending too much for too little? Am I going to be able to deliver this transformation at the speed that I'm hoping to achieve? What about security? Compliance? What about the cost of running in the cloud? So those are some really important factors that sometimes end up slowing the cloud transformation journeys down because customers end up solving for them or not knowing for them. So while there is a decent amount of awareness about what cloud can do, there are some, a whole bunch of important factors that they continue to solve for as they go down that journey. >> And so what kind of tools do you provide them then? >> Primarily, what we do is, to Siddharth's point, right? So on one end, we want to see to it that we are doing the business transformation and all our cloud journeys start with a business North Star. So we align, we have doubled down on, say, five to six business domains. And for each of these business domains industries, we have created business North Star. For these business North Star, we define the use cases. And these use cases then get lit up through our platform. So what we have done is we have codified everything onto our platform. We call it Infinity. So primarily business processes from level one, level two, level three, level, and then the KPIs which are associated with these business processes, the technical KPIs and the business KPIs, and then tying it back to what you have deployed on cloud. So we have end to end cloud transformation journeys enabled for customers through the business North Star. >> And Infinity is your product. >> Can I add something? >> Please do. Yeah, please. >> Yeah so, you know, Ashish covered the part about demystifying if I were to do this particular cloud initiative, it's not just modernizing the application. This is about demystifying what business benefit will accrue to you. Very rare to find unless you do a very deep dive assessment. But what the platform we built also accelerates, you talked about modernization early in the conversation, accelerates the modernization process by automating a whole bunch of activities that are often manual. It bakes insecurity and compliance into everything it does. It automates a whole bunch of cloud operations including things like finops. So this is a life cycle platform that essentially codifies best practices so that you are not getting success by coincidence, you're getting success by design. So that's really what, that's really how we've approached the topic of realizing the true power of cloud by making sure that it's repeatedly delivered. >> Right. You know, I want to hit on security too because you brought that up just a few moments ago. Obviously, you know, we all, and I'd say we, we can do a better job, right? I mean, there's still problems, there's still challenges, there are a lot of bad actors out there that are staying ahead of the game. So as people come to you, clients come to you, and they raise these security concerns, what's your advice to them in terms of, you know, what kind of environment they're going into and what precautions or protections they can put in place to try to give themselves a little bit of peace of mind about how they're going to operate? >> You want to take it? >> So I think primarily, if you are going to cloud, you are going with an assumption that you are moving out of your firewalls, right? You're putting something out of your network area. So and from that perspective, the parameter security from the cloud perspective is very, very important. And then each and every service or the interactions between the services and what you integrate out of your organization, everything needs to be secured through the right guard rates. And we integrate all those things into our platform so that whatever new apps that get deployed or build or any cost product that gets deployed on cloud, everything is secure from a 360 degree perspective. So primarily, maintaining a good security posture, which on a hybrid cloud, I would not say only cloud, but extending your on-prem security posture to cloud is very, very important to when you go to implementing anything on could. >> If you had a crystal ball and we were sitting down here a year from now, you know, what do you think we'd be talking about with regard to, you know, developing these end-to-end opportunities that you are, what's the, I wouldn't say missing piece, but a piece that you would like to have refined to the point where you come back next year and say, John, guess what we did? Look what we were able to accomplish. Anything that you're looking at that you want to tackle here in 2023? Or is there some fine tuning somewhere that you think could even tighten your game even more than it is already? >> We have a long, long way to go, I would say. I think my core takeaway in terms of where the world of technology is headed because cloud is, you know, is essentially a component of what customers want to achieve. It's a medium through which they want to achieve. I think we live in a highly change oriented economy. Every industry is what I call getting re-platformed, right? New processes, new experiences, new products, new efficiency. So a year from now, and I can tell you even for few years from now, we would be constantly looking at our success in terms of how did cloud move the needle on releasing products faster? How did cloud move the needle on driving better experience and better consumer loyalty, for example. How did cloud move the needle on a more efficient supply chain? So increasingly, the technology metrics like, you know, keeping the lights on, or solving tickets, or releasing code on time, would move towards business metrics because that's really the ultimate goal of technology or cloud. So I would say that my crystal ball says we will increasingly be talking business language and business outcomes. Jeff Bezos is an incredible example, right? One of his annual letters, he connected everything back into how much time did consumers save by using Amazon. And I think that's really where in the world, that's the world we are headed towards. >> Ashish, any thoughts on that? >> I think Siddharth put it quite well. I would say if you are able to make a real business impact for our customers in next one year, helping them in driving some of their newer services on cloud through cloud, that would be a success factor for us. >> Well gentlemen, congratulations on the merger. I said two weeks. Still very much in the honeymoon phase and I'm sure it's going to go very well and I look forward to seeing you back here in a year. We'll sit down, same spot, let's remember, fifth floor, and we'll give it a shot and see how accurate you were on that. >> Absolutely. >> Wonderful. It's been a pleasure. >> Thank you gentlemen. >> Thank you for joining us. >> Thank you. >> Very good. Ashish, good to see you, sir. >> Thank you. >> A pleasure. We'll continue here. We're at the Venetian at AWS re:Invent 22, continue at the AWS Global Showcase startup. I'm John Walls. You're watching theCUBE, the leader in high tech coverage. (gentle music)

Published Date : Dec 1 2022

SUMMARY :

on the AWS Global Showcase, but how's the two weeks been? Well, two weeks have the period prior to that that we have a remarkable carry the ball on this. So, and that's what we do. that gives you a lot of runway, right? So I think you would agree to you and they say, And on the other end of the spectrum, that seem to be developed And most of the announcements What kind of force do you think? On the other side, we are the C-Suite with regard to So most CIOs in the C-suite- They already get it. at the speed that I'm hoping to achieve? to see to it that we are Yeah, please. so that you are not getting that are staying ahead of the game. and what you integrate to the point where you come and I can tell you even I would say if you are able and see how accurate you were on that. It's been a pleasure. Ashish, good to see you, sir. We're at the Venetian at AWS re:Invent 22,

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Marco Palladino, Kong Inc | AWS re:Invent 2022


 

>>Welcome back to the Cube, as a continued coverage here from AWS Reinvent 22. It's day three of our coverage here at the Venetian in Las Vegas, and we're part of the AWS Global Startup Showcase. With me to talk about what Kong's to in that regard is Marco Palladino, who's the, the CTO and the co-founder of Con Marco. Good >>To see you. Well, thanks for having me >>Here. Yeah, I was gonna say, by the way, I, I, you've got a beautiful exhibit down on the show floor. How's the week been for you so far as an exhibitor here? >>It's been very busy. You know, to this year we made a big investment at the WS reinvent. You know, I think this is one of the best conferences in the industry. There is technology developers, but it's also business oriented. So you can learn about all the business outcomes that our, you know, customers or, you know, people are trying to make when, when adopting these new technologies. So it's very good so far. >>Good, good, good to hear. Alright, so in your world, the API world, you know, it used to be we had this, you know, giant elephant. Now we're cutting down the little pieces, right? That's right. We're all going micro now these days. That's right. Talk about that trend a little bit, what you're seeing, and we'll jump in a little deeper as to how you're addressing that. >>Well, I think the industry learned a long time ago that running large code bases is actually quite problematic when it comes to scaling the organization and capturing new opportunities. And so, you know, we're transitioning to microservices because we want to get more opportunities in our business. We want to be able to create new products, fasters, we want to be able to leverage existing services or data that we have built, like an assembly line of software, you know, picking up APIs that other developers are building, and then assemble them together to create new experiences or new products, enter new markets. And so microservices are fantastic for that, except microservices. They also introduce significant concerns on the networking layer, on the API layer. And so this is where Kong specializes by providing API infrastructure to our customers. >>Right. So more about the problems, more about the challenges there, because you're right, it, opportunities always create, you know, big upside and, and I, I don't wanna say downside, but they do introduce new complexities. >>That's right. And introducing new complexity. It's a little bit the biggest enemy of any large organization, right? We want to reduce complexity, we want to move faster, we want to be more agile, and, and we need an API vision to be able to do that. Our teams, you know, I'm speaking with customers here at Reinvent, they're telling me that in the next five years, the organization is going to be creating more APIs than all the APIs they've created up until now. Right? So how do you >>Support, that's a mind boggling number, right? >>It's mind boggling. Yeah, exactly. How do you support that type of growth? And things have been moving so fast. I feel like there is a big dilemma in, you know, with certain organizations where, you know, we have not taught a long term strategy for APIs, whereas we do have a long term strategy for our business, but APIs are running the business. We must have a long term strategy for our APIs, otherwise we're not gonna be able to execute. And that's a big dilemma right now. Yeah. >>So, so how do we get the horse back in front of the cart then? Because it's like you said, it's almost as if we've, we're, we're reprioritizing, you know, incorrectly or inaccurately, right? You're, you're getting a little bit ahead of ourselves. >>Well, so, you know, whenever we have a long-term strategy for pretty much anything in the organization, right? We know what we want to do. We know the outcome that we want to achieve. We work backwards to, you know, determine what are the steps that are gonna bring us there. And, and the responsibility for thinking long term in, in every organization, including for APIs at the end of the day, always falls on the leaders and the should on the shoulders of the leadership and, and to see executives of the organization, right? And so we're seeing, you know, look at aws by the way. Look at Amazon. This conference would not have been possible without a very strong API vision from Amazon. And the CEO himself, Jeff Bezos, everybody talks about wanting to become an API first organization. And Amazon did that with the famous Jeff Bezos mandate today, aws, it's a hundred billion revenue for Amazon. You see, Amazon was not the first organization with, with an e-commerce, but if it was the first one that married a very strong e-commerce business execution with a very strong API vision, and here we are. >>So yeah, here we are putting you squarely in, in, in a pretty good position, right? In terms of what you're offering to the marketplace who has this high demand, you see this trend starting to explode. The hockey sticks headed up a little bit, right? You know, how are you answering that call specifically at how, how are you looking at your client's needs and, and trying to address what they need and when they need it, and how they need it. Because everybody's in a kind of a different place right now. >>Right? That's exactly right. And so you have multiple teams at different stages of their journey, right? With technology, some of them are still working on legacy, some of them are moving to the cloud. Yep. Some of them are working in containers and in microservices and Kubernetes. And so how do you, how do we provide an API vision that can fulfill the needs of the entire organization in such a way that we reduce that type of fragmentation and we don't introduce too much complexity? Well, so at con, we do it by essentially splitting the API platform in three different components. Okay. One is API management. When, whenever we want to expose APIs internally or to an ecosystem of partners, right? Or to mobile, DRA is a service mesh. You know, as we're splitting these microservices into smaller parts, we have a lot of connectivity, all, you know, across all the services that the teams are building that we need to, to manage. >>You know, the network is unreliable. It's by default, not secure, not observable. There is nothing that that works in there. And so how do we make that network reliable without asking our teams to go and build these cross-cut concerns whenever they create a new service. And so we need a service match for that, right? And then finally, we could have the best AP infrastructure in the world, millions of APIs and millions of microservices. Everything is working great. And with no API consumption, all of that would be useless. The value of our APIs and the value of our infrastructure is being driven by the consumption that we're able to drive to all of these APIs. And so there is a whole area of API productivity and discovery and design and testing and mocking that enables the application teams to be successful with APIs, even when they do have a, the proper API infrastructure in place that's made of meshes and management products and so on and so forth. Right. >>Can you gimme some examples? I mean, at least with people that you've been working with in terms of addressing maybe unique needs. Cuz again, as you've addressed, journeys are in different stages now. Some people are on level one, some people are on level five. So maybe just a couple of examples Yeah. Of clients with whom you've been working. Yeah, >>So listen, I I was talking with many organizations here at AWS Reinvent that are of course trying to migrate to the cloud. That's a very common common transformation that pretty much everybody's doing in the world. And, and how do you transition to the cloud by de-risking the migration while at the same time being able to get all the benefits of, of running in the cloud? Well, we think that, you know, we can do that in two, two ways. One, by containerizing our workloads so that we can make them portable. But then we also need to lift and shift the API connectivity in such a way that we can determine how much traffic goes to the legacy and how much traffic goes to the new cloud infrastructure. And by doing that, we're able to deal with some of these transformations that can be quite complex. And then finally, API infrastructure must support every team in the organization. >>And so being able to run on a single cloud, multi-cloud, single cluster, multi cluster VMs containers, that's important and essential because we want the entire organization to be on board. Because whenever we do not do that, then the developers will make short term decisions that are not going to be fitting into the organizational outcomes that we want to achieve. And we look at any outcome that your organization wants to achieve the cloud transformation, improving customer retention, creating new products, being more agile. At the end of the day, there is an API that's powering that outcome. >>Right? Right. Well, and, and there's always a security component, right? That you have to be concerned about. So how are you raising that specter with your clients to make them aware? Because sometimes it, I wouldn't say it's an afterthought, but sometimes it's not the first thought. And, and obviously with APIs and with their integral place, you know, in, in the system now security's gotta be included in that, right? >>API security is perhaps the biggest, biggest request that we're hearing from customers. You know, 83% of the world's internet traffic at the end of the day runs on APIs, right? That's a lot of traffic. As a matter of fact, APIs are the first attack vector for any, you know, malicious store party. Whenever there is a breach, APIs must be secured. And we can secure APIs on different layers of our infrastructure. We can secure APIs at the L four mesh layer by implementing zero trust security, for example, encrypting all the traffic, assigning an identity to every service, removing the concept of trust from our systems because trust is exploitable, right? And so we need to remove the cut zero trust, remove the concept of trust, and then once we have that underlying networking that's being secure and encrypted, we want to secure access to our APIs. >>And so this is the typical authentication, authorization concerns. You know, we can use patterns like op, op or opa open policy agent to create a security layer that does not rely on the team's writing code every time they're creating a new service. But the infrastructure is enforcing the type of layer. So for example, last week I was in Sweden, as a matter of fact speaking with the largest bank in Sweden while our customers, and they were telling us that they are implementing GDPR validation in the service mesh on the OPPA layer across every service that anybody's building. Why? Well, because you can embed the GDPR settings of the consumer into a claim in a gel token, and then you can use OPPA to validate in a blanket way that Jo Token across every service in the mesh, developers don't have to do that. It just comes out of the box like that. And then finally, so networking, security, API security for access and, and management of those APIs. And then finally we have deep inspection of our API traffic. And here you will see more exotic solutions for API security, where we essentially take a subset of our API traffic and we try to inspect it to see if there is anybody doing anything that they shouldn't be doing and, and perhaps block them or, you know, raise, raise, raise the flag, so to speak. >>Well, the answer is probably yes, they are. Somebody's trying to, somebody's trying to, yeah, you're trying to block 'em out. Before I let you go, you've had some announcements leading up here to the show that's just to hit a few of those highlights, if you would. >>Well, you know, Kong is an organization that you know, is very proud of the technology that we create. Of course, we started with a, with the API gateway Con Gateway, which was our first product, the most adopted gateway in the world. But then we've expanded our platform with service mesh. We just announced D B P F support in the service mesh. For example, we made our con gateway, which was already one of the fastest gateway, if not the fastest gateway out there, 30% faster with Con Gateway 3.0. We have shipped an official con operator for Kubernetes, both community and enterprise. And then finally we're doubling down on insomnia, insomnia's, our API productivity application that essentially connects the developers with the APIs that are creating and allows them to create a discovery mechanism for testing, mocking the bagging, those APIs, all of this, we of course ship it OnPrem, but then also on the cloud. And you know, in a cloud conference right now, of course, cloud, right? Right. Is a very important part of our corporate strategy. And our customers are asking us that. Why? Because they don't wanna manage the software, they want the API platform, they don't, don't wanna manage it. >>Well, no, nobody does. And there are a few stragglers, >>A few, a few. And for them there is the on-prem >>Platform. Fine, let 'em go. Right? Exactly. But if you wanna make it a little quick and dirty, hand it off, right? Oh, >>That's exactly right. Yes. >>Let Con do the heavy lifting for you. Hey Marco, thanks for the time. Yeah, thank you so much. We appreciate, and again, congratulations on what appears to be a pretty good show for you guys. Yeah, thank you. Well done. All right, we continue our discussions here at aws. Reinvent 22. You're watching the Cube, the leader in high tech coverage. >>Okay.

Published Date : Dec 1 2022

SUMMARY :

With me to talk about what Kong's to Well, thanks for having me How's the week been for you you know, customers or, you know, people are trying to make when, when adopting these new technologies. had this, you know, giant elephant. services or data that we have built, like an assembly line of software, you know, you know, big upside and, and I, I don't wanna say downside, Our teams, you know, I'm speaking with customers here at Reinvent, I feel like there is a big dilemma in, you know, with certain organizations where, Because it's like you said, We know the outcome that we want to achieve. You know, how are you answering that call specifically at how, And so you have multiple teams at different stages of their journey, And so how do we make that network reliable without Can you gimme some examples? Well, we think that, you know, we can do that in two, two ways. And so being able to run on a single cloud, multi-cloud, single cluster, multi cluster VMs and obviously with APIs and with their integral place, you know, the first attack vector for any, you know, malicious store party. And here you will see more exotic solutions for API security, Before I let you go, you've had some announcements leading up here to the show that's just to hit a few of those And you know, in a cloud conference right now, of course, cloud, right? And there are a few stragglers, And for them there is the on-prem But if you wanna make it a little quick and dirty, That's exactly right. and again, congratulations on what appears to be a pretty good show for you guys.

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Dilip Kumar, AWS Applications | AWS re:Invent 2022


 

(lively music) >> Good afternoon and welcome back to beautiful Las Vegas, Nevada, where we're here live from the show floor, all four days of AWS re:Invent. I'm Savannah Peterson, joined with my co-host Dave Vellante. Dave, how you doing? >> Good. Beautiful and chilly Las Vegas. Can't wait to get back to New England where it's warm. >> Balmy, New England this time of year in December. Wow, Dave, that's a bold statement. I am super excited about the conversation that we're going to be having next. And, you know, I'm not even going to tee it up. I just want to bring Dilip on. Dilip, thank you so much for being here. How you doing? >> Savannah, Dave, thank you so much. >> Hey, Dilip. >> Excited to be here. >> It's joy to have you. So, you have been working at Amazon for about 20 years. >> Almost. Almost. >> Yes. >> Feels like 20, 19 1/2. >> Which is very exciting. You've had a lot of roles. I'm going to touch on some of them, but you just came over to AWS from the physical retail side. Talk to me about that. >> Yup, so I've been to Amazon for 19 1/2 years. Done pricing, supply chain. I was Jeff Bezos technical advisor for a couple years. >> Casual name drop. >> Casual name drop. >> Savannah: But a couple people here for that name before. >> Humble brag, hashtag. And then I, for the last several years, I was leading our physical retail initiatives. We just walk out Amazon One, bringing convenience to physical spaces. And then in August, with like as those things were getting a lot of traction and we were selling to third parties, we felt that it would be better suited in AWS. And, but along with that, there was also another trend that's been brewing, which is, you know, companies have loved building on AWS. They love the infrastructure services, but increasingly, they're also asking us to build applications that are higher up in the stack. Solving key, turnkey business problems. Just walk out Amazon One or examples of that, Amazon Connect. We just recently announced supply chain, so now there's a bevy interesting services all coming together, higher up in the stack for customers. So it's an exciting time. >> It was interesting that you're able to, you know, transfer from that retail. I mean, normally, in historically, if you're within an industry, retail, manufacturing, automotive whatever. You were kind as locked in a little bit. >> Dilip: Siloed a little bit. Yeah, yeah, yeah. >> Because they had their own, your own value chain. And I guess, data has changed that maybe, that you can traverse now. >> Yeah, if you think about the things that we did, even when we were in retail, the tenants was less about the industries and more about how can we bring convenience to physical spaces? The fact that you don't like to wait in line is no more like likely, you know, five years from now than it is today. So, it's a very durable tenant, but it's equally applicable whether you're in a grocery store, a convenience store, a stadium, an airport. So it actually transcends any, and like supply chain, think of supply chain. Supply chain isn't, you know, targeted to any one particular industry. It has broad applicability. So these things are very, you know, horizontally applicable. >> Anything that makes my life easier, I'm down. >> Savannah: We're all here for the easy button. We've been talking about it a bit this week. I'm in. And the retail store, I mean, I'm in San Francisco. I've had the experience of going through. Very interesting and seamless journey, honestly. It's very exciting. So tell us a little bit more about the applications group at AWS. >> Yup. So as I said, you know, we are, the applications group is a combination of several services. You know, we have communication developer services, which is the ability to add simple email service or video and embed video, voice chat using a chime SDK. In a higher up in the stack, we are taking care of things that IT administrators have to deal with where you can provision an entire desktop with the workspaces or provide a femoral access to it. And then as you go up even higher up in the stack, you have productivity applications like AWS Wicker, which we just did GA, you know, last week in AWS Clean Rooms which we announced as a service in preview. And then you have, you know, Connect, which is our cloud contact center, AWS supply chain. Just walk out Amazon One, it just feels like we're getting started. >> Just a couple things going on. >> So, clean rooms. Part of the governance play, part of data sharing. Can you explain, you know, we were talking offline, but I remember back in the disk drive days. We were in a clean room, they'd show you the clean room, you couldn't go near it unless you had a hazmat suit on. So now you're applying that to data. Explain that concept. >> Yeah, so the companies across, you know, financial services or healthcare, advertising, they all want to be able to combine and pull together data`sets with their partners in order to get these collaborative insights. The problem is either the data's fragmented, it's siloed or you have, you know, data governance issues that's preventing them from sharing. And the key requirement is that they want to be able to share this data without exposing any of the underlying data. Clean rooms are always emerged as a solution to that, but the problem with that is that they're hard to maintain. They're expensive. You have to write complex privacy queries. And if you make a mistake, you risk exposing the same data that you've been, you know, studiously trying to protect. >> Trying to protect. >> You know, take advertising as an industry, as an example. You know, advertisers care about, is my ad effective? But it turns out that if you're an advertiser and let's say you're a Nike or some other advertiser and your pop, you know, you place an ad on the website. Well, you want to stop showing the ad to people who have already purchased the product. However, people who purchased the product,- >> Savannah: It happens all the time. >> that purchasing data is not accessible to them easily. But if you could combine those insights, you know, the publishers benefit, advertisers benefits. So AWS Clean Rooms is that service that allows you very easily to be able to collaborate with a group of folks and then be able to gain these collaborative insights. >> And the consumers benefit. I mean, how many times you bought, you search it. >> It happens all the time. >> They know. And like, I just bought that guys, you know? >> Yeah, no, exactly. >> Four weeks. >> And I'm like, you don't need to serve me that, you know? And we understand the marketing backend. And it's just a waste of money and energy and resources. I mean, we're talking about sustainability as well. I don't think supply chain has ever had a hotter moment than it's had the last two and a half years. Tell me more about the announcement. >> Yup, so super excited about this. As you know, as you said, supply chains have always been very critical and very core for companies. The pandemic exacerbated it. So, ours way of sort of thinking about supply chains is to say that, you know, companies have taken, over the years many, like dozens, like millions and millions of dollars of investment in building their own supply chains. But the problem with supply chains is that the reason that they're not as functional as they could be is because of the lack of visibility. Because they're strung together very many disparate systems, that lack of visibility affects agility. And so, our approach in it was to say that, well, if we could have folks use their existing supply chain what can we do to improve the investment on the ROI of what they're getting? By creating a layer on top of it, that provides them that insights, connects all of these disparate data and then provides them insights to say, well, you know, here's where you overstock, here's where you under stock. You know, this is the, you know, the carbon emission impact of being able to transfer something. So like rather without requiring people to re-platform, what's the way that we can add value in it? And then also build upon Amazon's, you know, years of supply chain experience, to be able to build these predictive analytics for customers. >> So, that's a good, I like that you started with the why. >> Yes. >> Right now, what is it? It's an abstraction layer and then you're connecting into different data points. >> Yes, that's correct. >> Injecting ML. >> Feel like you can pick in, like if you think about supply chain, you can have warehouse management systems, order management systems. It could be in disparate things. We use ML to be able to bring all of this disparate data in and create our unified data lake. Once you have that unified data lake, you can then run an insights layer on top of it to be able to say, so that as the data changes, supply chain is not a static thing. Data's constantly changing. As the data's changing, the data lake now reflects the most up-to-date information. You can have alerts and insights set up on it to say that, what are the kinds of things that you're interested in? And then more importantly, supply chain and agility is about communication. In order to be able to make certain things happen, you need to be able to communicate, you need to make sure that everyone's on the same page. And we allow for a lot of the communication and collaboration tools to be built within this platform so that you're not necessarily leaving to go and toggle from one place to the other to solve your problems. >> And in the pie chart of how people spend their time, they're spending a lot less time communicating and being proactive. >> That's correct. >> And getting ahead of the curve. They're spending more time trying to figure out actually what's going on. >> Yes. >> And that's the problem that you're going to solve. >> Well, and it ensures that the customer at the other end of that supply chain experience is going to have their expectations managed in terms of when their good might get there or whatever's going to happen. >> Exactly. >> I feel like that expectation management has been such a big part of it. Okay, I just have to ask because I'm very curious. What was it like advising Jeff? >> Quite possibly the best job that I've ever had. You know, he's a fascinating individual. >> Did he pay you to say that? >> Nope. But I would've, like, I would've done it for like, it's remarkable seeing how he thinks and his approach to problem solving. It is, you know, you could be really tactical and go very deep. You could be extremely strategic. And to be able to sort of move effortlessly between those two is a unique skill. I learned a lot. >> Yeah, absolutely. So what made you want to evolve your career at Amazon after that? 'Cause I see on your LinkedIn, you say, it was the best job you ever had. With curiosity? >> Yeah, so one of the things, so the role is designed for you to be able to transition to something new. >> Savannah: Oh, cool. >> So after I finished that role, we were just getting into our foray with physical stores. And the idea between physical stores is that, you and I as consumers, we all have a lot of choices for physical stores. You know, there's a lot of options, there's a lot of formats. And so the last thing we wanted to do is come up with another me too offering. So, our approach was that what can we do to improve convenience in physical stores? That's what resulted in just walk out to Amazon Go. That's what resulted in Amazon One, which is another in a fast, convenient, contactless way to pay using the power of your palm. And now, what started in Amazon retail is now expanded to several third parties in, you know, stadiums, convention centers, airports. >> Airport, I just had, was in the Houston airport and got to do a humanless checkout. >> Dilip: Exactly. >> And actually in Honolulu a couple weeks ago as well too. Yeah, so we're going to see more and more of this. >> Yes. >> So what Amazon, I think has over a million employees. A lot of those are warehouse employees. But what advice would you give to somebody who's somewhere inside of Amazon, maybe they're on AWS, maybe they're Amazon. What advice would you give somebody inside that's maybe, you know, hey, I've been at this job for five, six years, three, four years, whatever it is. I want to do something else. And there's so much opportunity inside Amazon, right? What would you advise them? >> My single advice, which is actually transferable and I use it for myself is choose something that makes you a little uncomfortable. >> Dave: Get out of your comfort zone. >> It's like, you got to do that. It's like, it's not the easiest thing to hear, but it's also the most satisfying. Because almost every single time that I've done it for myself, it's resulted in like, you don't really know what the answer is. You don't really know exactly where you're going to end up, but the process and the journey through it, if you experience a little bit of discomfort constantly, it makes you non complacent. It makes you sort of not take the job, sort of in a stride. You have to be on it to do it. So that's the advice that I would give anyone. >> Yeah, that's good. So something that's maybe adjacent and maybe not completely foreign to you, but also something that, you know, you got to go dig a little bit and learn. >> You're planning a career change over here, Dave? >> No, I know a lot of people in Amazon are like, hey, I'm trying to figure out what I want to do next. I mean, I love it here. I live by the LPS, you know, but, and there's so much to choose from. >> It is, you know, when I joined in 2003, there were so many things that we were sort of doing today. None of those existed. It's a fascinating company. And the evolution, you could be in 20 different places and the breadth of the kinds of things that, you know, the Amazon experience provides is timeless. It's fascinating. >> And, you know, you look at a company like Amazon, and, you know, it's so amazing. You look at this ecosystem. I've been around- >> Even a show floor. >> I've been around a lot of time. And the show floor says it all. But I've seen a lot of, you know, waves. And each subsequent wave, you know, we always talk about how many companies were in the Fortune 1000 and aren't anymore. And, but the leaders, you know, survive and they thrive. And I think it's fascinating to try to better understand the culture that enables that. You know, you look at a company like Microsoft that was irrelevant and then came back. You know, even IBM was on death store for a while and they come back and so they. And so, but Amazon just feels, you know, at the moment you feel like, "Oh wow, nothing can stop this machine." 'Cause everybody's trying to disrupt Amazon and then, you know, only the paranoid survive, all that stuff. But it's not like, past is not prologue, all right? So that's why I asked these questions. And you just said that a lot of the services today that although the ideas didn't even exist, I mean, walkout. I mean, that's just amazing. >> I think one of the things that Amazon does really well culturally is that they create the single threaded leadership. They give people focus. If you have to get something done, you have to give people focus. You can't distract them with like seven different things and then say that, oh, by the way, your eighth job is to innovate. It just doesn't work that way. It's like it's hard. Like it can be- >> And where were the energy come from that? >> Exactly. And so giving people that single threaded focus is super important. >> Frank Slootman, the CEO of Snowflake, has a great quote. He wrote on his book. He said, "If you got 14 priorities, you got none." And he asks,- >> Well said. >> he challenges people. If you had to give up everything and do only one thing for the next 365 days, what would that be? It's a really hard question to answer. >> I feel like as we're around New Year's resolution times. I mean when we thinking about that, maybe we can all share our one thing. So, Dilip, you've been with the the applications team for five months. What's coming up next? >> Well, as I said, you know, it feels like it's still day one for applications. If you think about the things, the news that we introduced and the several services that we introduced, it has applicability across a variety of horizontal industries. But then we're also feeling that there's considerable vertical applications that can be built for specific things. Like, it could be in advertising, it could be in financial services, it could be in manufacturing. The opportunities are endless. I think the notion of people wanting applications higher up in the stack and a little more turnkey solutions is also, it's not new for us, but it's also new and creative too. You know, AWS has traditionally been doing. >> So again, this relates to what we were sort of talking about before. And maybe, this came from Jazzy or maybe it came from Bezos. But you hear a lot, it's okay to be misunderstood or if we were misunderstood for a long time. So when people hear up the stack, they think, when you think about apps, you know, in the last 10 years it was taking on-prem and bringing it into the cloud. Okay, you saw that with CREM, email, CRM, service management, you know, data warehouses, et cetera. Amazon is thinking about this in a different way. It's like you're looking at the world saying, okay, how can we improve whatever? Workflows, people's lives, doing something that's not been done before? And that seems to be the kind of applications that you guys are thinking about building. >> Yeah. >> And that's unique. It's not just, okay, we're going to take something on-prem put it in the cloud. Been there, done that. That S-curve is sort of flattening now. But there's a new S-curve which is completely new workflows and innovations and processes that we really haven't thought about yet. Or you're thinking about, I presume. >> Yeah. Having said that, I'd also like to sort of remind folks that when you consider the, you know, the entire spend, the portion of workloads that are running in the cloud is a teeny tiny fraction. It's like less than 5%, like 4% or something like that. So it's a very, there's still plenty of things that can sort of move to the cloud. But you're right that there is another trend of where in the stack and the types of applications that you can provide as well. >> Yeah, new innovation that haven't well thought of yet. >> So, Dilip, we have a new tradition here on theCUBE at re:Invent. Where we're looking for your 30 minute Instagram reel, your hot take, biggest key theme, either for you, your team, or just general vibe from the show. >> General vibe from the show. Well, 19 1/2 years at Amazon, this is actually my first re:Invent, believe it or not. This is my, as a AWS employee now, as re:Invent with like launching services. So that's the first. I've been to re:Invent before, but as an attendee rather than as a person who's, you know, a contributing number of the workforce. >> Working actually? >> If you will. >> Actually doing your job. >> And so I'm just amazed at the energy and the breadth. And the, you know, from the partners to the customers to the diversity of people who are coming here from everywhere. I had meetings from people in New Zealand. Like, you know, the UK, like customers are coming at us from like very many different places. And it's fascinating for me to see. It's new for me as well given, you know, some of my past experience. But this is a, it's been a blast. >> People are pumped. >> People are pumped. >> They can't believe the booth traffic. Not only that quality. >> Right. All of our guests have talked about that. >> Like, yeah, you know, we're going to throw half of these leads away, but they're saying no, I'm having like really substantive conversations with business people. This is, I think, my 10th re:Invent. And the first one was mostly developers. And I'm like, what are you talking about? And, you know, so. Now it's a lot more business people, a lot of developers too. >> Yeah. >> It's just. >> The community really makes it. Dilip, thank you so much for joining us today on theCube. >> Thank you for having me. >> You're fantastic. I could ask you a million questions. Be sure and tell Jeff that we said hi. >> Will do. >> Savannah: Next time you guys are hanging out. And thank all of you. >> You want to go into space? >> Yeah. Yes, yes, absolutely. I'm perhaps the most space obsessed on the show. And with that, we will continue our out of this world coverage shortly from fabulous Las Vegas where we are at AWS re:Invent. It is day four with Dave Vellante. I'm Savannah Peterson and you're watching theCUBE, the leader in high tech coverage. (lively music)

Published Date : Dec 1 2022

SUMMARY :

Dave, how you doing? Beautiful and chilly Las Vegas. And, you know, I'm not So, you have been working at Almost. but you just came over to AWS Yup, so I've been to here for that name before. that's been brewing, which is, you know, able to, you know, transfer Dilip: Siloed a little bit. that you can traverse now. is no more like likely, you know, Anything that makes And the retail store, I have to deal with where you Can you explain, you know, And if you make a mistake, you showing the ad to people that allows you very easily And the consumers benefit. that guys, you know? to serve me that, you know? is to say that, you know, I like that you started and then you're connecting like if you think about supply chain, And in the pie chart of And getting ahead of the curve. And that's the problem Well, and it ensures that I feel like that expectation management Quite possibly the best It is, you know, you So what made you want for you to be able to And so the last thing we wanted to do and got to do a humanless checkout. And actually in Honolulu a But what advice would you give to somebody that makes you a little uncomfortable. It's like, you got to do that. but also something that, you know, I live by the LPS, you know, but, And the evolution, you could And, you know, you look And, but the leaders, you If you have to get something done, And so giving people that He said, "If you got 14 If you had to give up the the applications team you know, it feels like that you guys are thinking about building. put it in the cloud. that you can provide as well. Yeah, new innovation that So, Dilip, we have a new tradition here you know, a contributing And the, you know, from the They can't believe the booth traffic. All of our guests And I'm like, what are you talking about? Dilip, thank you so much for I could ask you a million questions. you guys are hanging out. I'm perhaps the most space

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ML & AI Keynote Analysis | AWS re:Invent 2022


 

>>Hey, welcome back everyone. Day three of eight of us Reinvent 2022. I'm John Farmer with Dave Volante, co-host the q Dave. 10 years for us, the leader in high tech coverage is our slogan. Now 10 years of reinvent day. We've been to every single one except with the original, which we would've come to if Amazon actually marketed the event, but they didn't. It's more of a customer event. This is day three. Is the machine learning ai keynote sws up there. A lot of announcements. We're gonna break this down. We got, we got Andy Thra here, vice President, prince Constellation Research. Andy, great to see you've been on the cube before one of our analysts bringing the, bringing the, the analysis, commentary to the keynote. This is your wheelhouse. Ai. What do you think about Swami up there? I mean, he's awesome. We love him. Big fan Oh yeah. Of of the Cuban we're fans of him, but he got 13 announcements. >>A lot. A lot, >>A lot. >>So, well some of them are, first of all, thanks for having me here and I'm glad to have both of you on the same show attacking me. I'm just kidding. But some of the announcement really sort of like a game changer announcements and some of them are like, meh, you know, just to plug in the holes what they have and a lot of golf claps. Yeah. Meeting today. And you could have also noticed that by, when he was making the announcements, you know, the, the, the clapping volume difference, you could say, which is better, right? But some of the announcements are, are really, really good. You know, particularly we talked about, one of that was Microsoft took that out of, you know, having the open AI in there, doing the large language models. And then they were going after that, you know, having the transformer available to them. And Amazon was a little bit weak in the area, so they couldn't, they don't have a large language model. So, you know, they, they are taking a different route saying that, you know what, I'll help you train the large language model by yourself, customized models. So I can provide the necessary instance. I can provide the instant volume, memory, the whole thing. Yeah. So you can train the model by yourself without depending on them kind >>Of thing. So Dave and Andy, I wanna get your thoughts cuz first of all, we've been following Amazon's deep bench on the, on the infrastructure pass. They've been doing a lot of machine learning and ai, a lot of data. It just seems that the sentiment is that there's other competitors doing a good job too. Like Google, Dave. And I've heard folks in the hallway, even here, ex Amazonians saying, Hey, they're train their models on Google than they bring up the SageMaker cuz it's better interface. So you got, Google's making a play for being that data cloud. Microsoft's obviously putting in a, a great kind of package to kind of make it turnkey. How do they really stand versus the competition guys? >>Good question. So they, you know, each have their own uniqueness and the we variation that take it to the field, right? So for example, if you were to look at it, Microsoft is known for as industry or later things that they are been going after, you know, industry verticals and whatnot. So that's one of the things I looked here, you know, they, they had this omic announcement, particularly towards that healthcare genomics space. That's a huge space for hpz related AIML applications. And they have put a lot of things in together in here in the SageMaker and in the, in their models saying that, you know, how do you, how do you use this transmit to do things like that? Like for example, drug discovery, for genomics analysis, for cancer treatment, the whole, right? That's a few volumes of data do. So they're going in that healthcare area. Google has taken a different route. I mean they want to make everything simple. All I have to do is I gotta call an api, give what I need and then get it done. But Amazon wants to go at a much deeper level saying that, you know what? I wanna provide everything you need. You can customize the whole thing for what you need. >>So to me, the big picture here is, and and Swami references, Hey, we are a data company. We started, he talked about books and how that informed them as to, you know, what books to place front and center. Here's the, here's the big picture. In my view, companies need to put data at the core of their business and they haven't, they've generally put humans at the core of their business and data. And now machine learning are at the, at the outside and the periphery. Amazon, Google, Microsoft, Facebook have put data at their core. So the question is how do incumbent companies, and you mentioned some Toyota Capital One, Bristol Myers Squibb, I don't know, are those data companies, you know, we'll see, but the challenge is most companies don't have the resources as you well know, Andy, to actually implement what Google and Facebook and others have. >>So how are they gonna do that? Well, they're gonna buy it, right? So are they gonna build it with tools that's kind of like you said the Amazon approach or are they gonna buy it from Microsoft and Google, I pulled some ETR data to say, okay, who are the top companies that are showing up in terms of spending? Who's spending with whom? AWS number one, Microsoft number two, Google number three, data bricks. Number four, just in terms of, you know, presence. And then it falls down DataRobot, Anaconda data icu, Oracle popped up actually cuz they're embedding a lot of AI into their products and, and of course IBM and then a lot of smaller companies. But do companies generally customers have the resources to do what it takes to implement AI into applications and into workflows? >>So a couple of things on that. One is when it comes to, I mean it's, it's no surprise that the, the top three or the hyperscalers, because they all want to bring their business to them to run the specific workloads on the next biggest workload. As you was saying, his keynote are two things. One is the A AIML workloads and the other one is the, the heavy unstructured workloads that he was talking about. 80%, 90% of the data that's coming off is unstructured. So how do you analyze that? Such as the geospatial data. He was talking about the volumes of data you need to analyze the, the neural deep neural net drug you ought to use, only hyperscale can do it, right? So that's no wonder all of them on top for the data, one of the things they announced, which not many people paid attention, there was a zero eight L that that they talked about. >>What that does is a little bit of a game changing moment in a sense that you don't have to, for example, if you were to train the data, data, if the data is distributed everywhere, if you have to bring them all together to integrate it, to do that, it's a lot of work to doing the dl. So by taking Amazon, Aurora, and then Rich combine them as zero or no ETL and then have Apaches Apaches Spark applications run on top of analytical applications, ML workloads. That's huge. So you don't have to move around the data, use the data where it is, >>I, I think you said it, they're basically filling holes, right? Yeah. They created this, you know, suite of tools, let's call it. You might say it's a mess. It's not a mess because it's, they're really powerful but they're not well integrated and now they're starting to take the seams as I say. >>Well yeah, it's a great point. And I would double down and say, look it, I think that boring is good. You know, we had that phase in Kubernetes hype cycle where it got boring and that was kind of like, boring is good. Boring means we're getting better, we're invisible. That's infrastructure that's in the weeds, that's in between the toes details. It's the stuff that, you know, people we have to get done. So, you know, you look at their 40 new data sources with data Wrangler 50, new app flow connectors, Redshift Auto Cog, this is boring. Good important shit Dave. The governance, you gotta get it and the governance is gonna be key. So, so to me, this may not jump off the page. Adam's keynote also felt a little bit of, we gotta get these gaps done in a good way. So I think that's a very positive sign. >>Now going back to the bigger picture, I think the real question is can there be another independent cloud data cloud? And that's the, to me, what I try to get at my story and you're breaking analysis kind of hit a home run on this, is there's interesting opportunity for an independent data cloud. Meaning something that isn't aws, that isn't, Google isn't one of the big three that could sit in. And so let me give you an example. I had a conversation last night with a bunch of ex Amazonian engineering teams that left the conversation was interesting, Dave. They were like talking, well data bricks and Snowflake are basically batch, okay, not transactional. And you look at Aerospike, I can see their booth here. Transactional data bases are hot right now. Streaming data is different. Confluence different than data bricks. Is data bricks good at hosting? >>No, Amazon's better. So you start to see these kinds of questions come up where, you know, data bricks is great, but maybe not good for this, that and the other thing. So you start to see the formation of swim lanes or visibility into where people might sit in the ecosystem, but what came out was transactional. Yep. And batch the relationship there and streaming real time and versus you know, the transactional data. So you're starting to see these new things emerge. Andy, what do you, what's your take on this? You're following this closely. This seems to be the alpha nerd conversation and it all points to who's gonna have the best data cloud, say data, super clouds, I call it. What's your take? >>Yes, data cloud is important as well. But also the computational that goes on top of it too, right? Because when, when the data is like unstructured data, it's that much of a huge data, it's going to be hard to do that with a low model, you know, compute power. But going back to your data point, the training of the AIML models required the batch data, right? That's when you need all the, the historical data to train your models. And then after that, when you do inference of it, that's where you need the streaming real time data that's available to you too. You can make an inference. One of the things, what, what they also announced, which is somewhat interesting, is you saw that they have like 700 different instances geared towards every single workload. And there are some of them very specifically run on the Amazon's new chip. The, the inference in two and theran tr one chips that basically not only has a specific instances but also is run on a high powered chip. And then if you have that data to support that, both the training as well as towards the inference, the efficiency, again, those numbers have to be proven. They claim that it could be anywhere between 40 to 60% faster. >>Well, so a couple things. You're definitely right. I mean Snowflake started out as a data warehouse that was simpler and it's not architected, you know, in and it's first wave to do real time inference, which is not now how, how could they, the other second point is snowflake's two or three years ahead when it comes to governance, data sharing. I mean, Amazon's doing what always does. It's copying, you know, it's customer driven. Cuz they probably walk into an account and they say, Hey look, what's Snowflake's doing for us? This stuff's kicking ass. And they go, oh, that's a good idea, let's do that too. You saw that with separating compute from storage, which is their tiering. You saw it today with extending data, sharing Redshift, data sharing. So how does Snowflake and data bricks approach this? They deal with ecosystem. They bring in ecosystem partners, they bring in open source tooling and that's how they compete. I think there's unquestionably an opportunity for a data cloud. >>Yeah, I think, I think the super cloud conversation and then, you know, sky Cloud with Berkeley Paper and other folks talking about this kind of pre, multi-cloud era. I mean that's what I would call us right now. We are, we're kind of in the pre era of multi-cloud, which by the way is not even yet defined. I think people use that term, Dave, to say, you know, some sort of magical thing that's happening. Yeah. People have multiple clouds. They got, they, they end up by default, not by design as Dell likes to say. Right? And they gotta deal with it. So it's more of they're inheriting multiple cloud environments. It's not necessarily what they want in the situation. So to me that is a big, big issue. >>Yeah, I mean, again, going back to your snowflake and data breaks announcements, they're a data company. So they, that's how they made their mark in the market saying that, you know, I do all those things, therefore you have, I had to have your data because it's a seamless data. And, and Amazon is catching up with that with a lot of that announcements they made, how far it's gonna get traction, you know, to change when I to say, >>Yeah, I mean to me, to me there's no doubt about Dave. I think, I think what Swamee is doing, if Amazon can get corner the market on out of the box ML and AI capabilities so that people can make it easier, that's gonna be the end of the day tell sign can they fill in the gaps. Again, boring is good competition. I don't know mean, mean I'm not following the competition. Andy, this is a real question mark for me. I don't know where they stand. Are they more comprehensive? Are they more deeper? Are they have deeper services? I mean, obviously shows to all the, the different, you know, capabilities. Where, where, where does Amazon stand? What's the process? >>So what, particularly when it comes to the models. So they're going at, at a different angle that, you know, I will help you create the models we talked about the zero and the whole data. We'll get the data sources in, we'll create the model. We'll move the, the whole model. We are talking about the ML ops teams here, right? And they have the whole functionality that, that they built ind over the year. So essentially they want to become the platform that I, when you come in, I'm the only platform you would use from the model training to deployment to inference, to model versioning to management, the old s and that's angle they're trying to take. So it's, it's a one source platform. >>What about this idea of technical debt? Adrian Carro was on yesterday. John, I know you talked to him as well. He said, look, Amazon's Legos, you wanna buy a toy for Christmas, you can go out and buy a toy or do you wanna build a, to, if you buy a toy in a couple years, you could break and what are you gonna do? You're gonna throw it out. But if you, if you, if part of your Lego needs to be extended, you extend it. So, you know, George Gilbert was saying, well, there's a lot of technical debt. Adrian was countering that. Does Amazon have technical debt or is that Lego blocks analogy the right one? >>Well, I talked to him about the debt and one of the things we talked about was what do you optimize for E two APIs or Kubernetes APIs? It depends on what team you're on. If you're on the runtime gene, you're gonna optimize for Kubernetes, but E two is the resources you want to use. So I think the idea of the 15 years of technical debt, I, I don't believe that. I think the APIs are still hardened. The issue that he brings up that I think is relevant is it's an end situation, not an or. You can have the bag of Legos, which is the primitives and build a durable application platform, monitor it, customize it, work with it, build it. It's harder, but the outcome is durability and sustainability. Building a toy, having a toy with those Legos glued together for you, you can get the play with, but it'll break over time. Then you gotta replace it. So there's gonna be a toy business and there's gonna be a Legos business. Make your own. >>So who, who are the toys in ai? >>Well, out of >>The box and who's outta Legos? >>The, so you asking about what what toys Amazon building >>Or, yeah, I mean Amazon clearly is Lego blocks. >>If people gonna have out the box, >>What about Google? What about Microsoft? Are they basically more, more building toys, more solutions? >>So Google is more of, you know, building solutions angle like, you know, I give you an API kind of thing. But, but if it comes to vertical industry solutions, Microsoft is, is is ahead, right? Because they have, they have had years of indu industry experience. I mean there are other smaller cloud are trying to do that too. IBM being an example, but you know, the, now they are starting to go after the specific industry use cases. They think that through, for example, you know the medical one we talked about, right? So they want to build the, the health lake, security health lake that they're trying to build, which will HIPPA and it'll provide all the, the European regulations, the whole line yard, and it'll help you, you know, personalize things as you need as well. For example, you know, if you go for a certain treatment, it could analyze you based on your genome profile saying that, you know, the treatment for this particular person has to be individualized this way, but doing that requires a anomalous power, right? So if you do applications like that, you could bring in a lot of the, whether healthcare, finance or what have you, and then easy for them to use. >>What's the biggest mistake customers make when it comes to machine intelligence, ai, machine learning, >>So many things, right? I could start out with even the, the model. Basically when you build a model, you, you should be able to figure out how long that model is effective. Because as good as creating a model and, and going to the business and doing things the right way, there are people that they leave the model much longer than it's needed. It's hurting your business more than it is, you know, it could be things like that. Or you are, you are not building a responsibly or later things. You are, you are having a bias and you model and are so many issues. I, I don't know if I can pinpoint one, but there are many, many issues. Responsible ai, ethical ai. All >>Right, well, we'll leave it there. You're watching the cube, the leader in high tech coverage here at J three at reinvent. I'm Jeff, Dave Ante. Andy joining us here for the critical analysis and breaking down the commentary. We'll be right back with more coverage after this short break.

Published Date : Nov 30 2022

SUMMARY :

Ai. What do you think about Swami up there? A lot. of, you know, having the open AI in there, doing the large language models. So you got, Google's making a play for being that data cloud. So they, you know, each have their own uniqueness and the we variation that take it to have the resources as you well know, Andy, to actually implement what Google and they gonna build it with tools that's kind of like you said the Amazon approach or are they gonna buy it from Microsoft the neural deep neural net drug you ought to use, only hyperscale can do it, right? So you don't have to move around the data, use the data where it is, They created this, you know, It's the stuff that, you know, people we have to get done. And so let me give you an example. So you start to see these kinds of questions come up where, you know, it's going to be hard to do that with a low model, you know, compute power. was simpler and it's not architected, you know, in and it's first wave to do real time inference, I think people use that term, Dave, to say, you know, some sort of magical thing that's happening. you know, I do all those things, therefore you have, I had to have your data because it's a seamless data. the different, you know, capabilities. at a different angle that, you know, I will help you create the models we talked about the zero and you know, George Gilbert was saying, well, there's a lot of technical debt. Well, I talked to him about the debt and one of the things we talked about was what do you optimize for E two APIs or Kubernetes So Google is more of, you know, building solutions angle like, you know, I give you an API kind of thing. you know, it could be things like that. We'll be right back with more coverage after this short break.

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Eric Feagler & Jimmy Nannos & Jeff Grimes, AWS | AWS re:Invent 2022


 

(bright upbeat music) >> Good morning fellow cloud community nerds and welcome back to theCube's live coverage of AWS re:Invent, we're here in fabulous Las Vegas, Nevada. You can tell by my sequence. My name's Savannah Peterson and I'm delighted to be here with theCUBE. Joining me this morning is a packed house. We have three fabulous guests from AWS's global startup program. Immediately to my right is Eric. Eric, welcome to the show. >> Thank you. >> We've also got Jimmy and Jeff. Before we get into the questions, how does it feel? This is kind of a show off moment for you all. Is it exciting to be back on the show floor? >> Always, I mean, you live for this event, right? I mean, we've got 50,000. >> You live for this? >> Yeah, I mean, 50,000 customers. Like we really appreciate the fact that time, money and resources they spend to be here. So, yeah, I love it. >> Savanna: Yeah, fantastic. >> Yeah, everyone in the same place at the same time, energy is just pretty special, so, it's fun. >> It is special. And Jimmy, I know you joined the program during the pandemic. This is probably the largest scale event you've been at with AWS. >> First time at re:Invent. >> Welcome >> (mumbles) Customers, massive. And I love seeing some of the startups that I partner with directly behind me here from theCUBE set as well. >> Yeah, it's fantastic. First time on theCUBE, welcome. >> Jimmy: Thank you. >> We hope to have you back. >> Jimmy: Proud to be here. >> Jimmy, I'm going to keep it on you to get us started. So, just in case someone hasn't heard of the global startup program with AWS. Give us the lay of the land. >> Sure, so flagship program at AWS. We partner with venture backed, product market fit B2B startups that are building on AWS. So, we have three core pillars. We help them co-built, co-market, and co-sell. Really trying to help them accelerate their cloud journey and get new customers build with best practices while helping them grow. >> Savanna: Yeah, Jeff, anything to add there? >> Yeah, I would say we try our best to find the best technology out there that our customers are demanding today. And basically, give them a fast track to the top resources we have to offer to help them grow their business. >> Yeah, and not a casual offering there at AWS. I just want to call out some stats so everyone knows just how many amazing startups and businesses that you touch. We've talked a lot about unicorns here on the show, and one of Adam's quotes from the keynote was, "Of the 1200 global unicorns, 83% run on AWS." So, at what stage are most companies trying to come and partner with you? And Eric we'll go to you for that. >> Yeah, so I run the North American startup team and our mission is to get and support startups as early as inception as possible, right? And so we've got kind of three, think about three legs of stool. We've got our business development team who works really closely with everything from seed, angel investors, incubators, accelerators, top tier VCs. And then we've got a sales team, we've got a BD team. And so really, like we're even looking before customers start even building or billing, we want to find those stealth startups, help them understand kind of product, where they fit within AWS, help them understand kind of how we can support them. And then as they start to build, then we've got a commercial team of solution architects and sales professionals that work with them. So, we actually match that life cycle all the way through. >> That's awesome. So, you are looking at seed, stealth. So, if I'm a founder listening right now, it doesn't matter what stage I'm at. >> No, I mean, really we want to get, and so we have credit programs, we have enablement programs, focus everything from very beginning to hyper scale. And that's kind of how we think about it. >> That's pretty awesome. So Jeff, what are the keys to success for a startup in working with you all? >> Yeah, good question. Highly differentiated technology is absolutely critical, right? There's a lot of startups out there but finding those that have differentiated technology that meets the demands of AWS customers, by far the biggest piece right there. And then it's all about figuring out how to lean into the partnership and really embrace what Jimmy said. How do you do the co build, the co-marketing, co-sell to put the full package together to make sure that your software's going to have the greatest visibility with our customers out there. >> Yeah, I love that. Jimmy, how do you charm them? What do the startups see in working with AWS? (indistinct) >> But that aside, Jeff just alluded to it. It's that better together story and it takes a lot of buy-in from the partner to get started. It is what we say, a partner driven flywheel. And the successful partners that I work with understand that and they're committing the resources to the relationship because we manage thousands and thousands of startups and there's thousands listed on Marketplace. And then within our co-sell ISV Accelerate program, there's hundreds of startups. So startups have to, one, differentiate themselves with their technology, but then two, be able to lean in to do the tactical engagement that myself and my PDM peers help them manage. >> Awesome, yeah. So Eric. >> Yes. >> Let's say I talk to a lot of founders because I do, and how would I pitch an AWS partnership through the global startup program to them? >> Yeah, well, so this... >> Give me my sound back. >> Yeah, yeah, look for us, like it's all about scaling your business, right? And so my team, and we have a partnership. I run the North American startup team, they run the global startup program, okay? So what my job is initially is to help them build up their services and their programs and products. And then as they get to product market fit, and we see synergy with selling with Amazon, the whole idea is to lead them into the go-to market programs, right? And so really for us, that pitch is this, simply put, we're going to help you extend your reach, right? We're going to take what you know about your service and having product market fit understanding your sales cycle, understanding your customer and your value, and then we're going to amplify that voice. >> Sounds good to me, I'm sold. I like that, I mean, I doubt there's too many companies with as much reach as you have. Let's dig in there a little bit. So, how much is the concentration of the portfolio in North America versus globally? I know you've got your fingers all over the place. >> Jimmy: Yeah. >> Go for it, Jeff. >> Jimmy: Well, yeah, you start and I'll... >> On the partnership side, it's pretty balanced between North America and AMEA and APJ, et cetera, but the type of partners is very different, right? So North America, we have a high focus on infrastructure led partners, right? Where that might be a little different in other regions internationally. >> Yeah, so I have North America, I have a peer that has AMEA, a peer that has Latin America and a peer that has APJ. And so, we have the startup team which is global, and we break it up regionally, and then the global startup program, which is partnership around APN, Amazon Partner Network, is also global. So like, we work in concert, they have folks married up to our team in each region. >> Savannah, what I'm hearing is you want do a global startup showcase? >> Yeah. (indistinct) >> We're happy to sponsor. >> Are you reading my mind? We are very aligned, Jimmy. >> I love it, awesome. >> I'm going to ask you a question, since you obviously are in sync with me all ready. You guys see what you mentioned, 50,000 startups in the program? 100, 000, how many? >> Well you're talking about for the global startup program, the ISV side? >> Sure, yeah, let's do both the stats actually. >> So, the global startup program's a lot smaller than that, right? So globally, there might be around 1,000 startups that are in the program. >> Savanna: Very elite little spot. >> Now, a lot bigger world on Eric's side. >> Eric: Yeah, globally over 200,000. >> Savanna: Whoa. >> Yeah, I mean, you think about, so just think about the... >> To keep track, those all in your head? >> Yeah, I can't keep track. North America's quite large. Yeah, no, because look, startups are getting created every day, right? And then there's positive exits and negative exits, right? And so, yeah, I mean, it's impressive. And particularly over the last two years, over the last two years are a little bit crazy, bonkers with the money coming. (mumbles) And yet the creation that's going to happen right now in the market disruption is going to mirror what happened in 2008, 2009. And so, the creation is not going to slow down. >> Savanna: No, hopefully not. >> No. >> No, and our momentum, I mean everyone's doing things faster, more data, it's all that we're talking about, do more and make it easier for everybody in the same central location. Jimmy, of those thousand global startups that you're working with, can you tell us some of the trends? >> Yeah, so I think one of the big things, especially, I cover data analytics startups specifically. So, one moving from batch to real time analytics. So, whether that's IOT, gaming, leader boards, querying data where it sits in an AWS data, like companies need to make operational decisions now and not based off of historic data from a week ago or last night or a month ago. So, that's one. And then I'm going to steal one of John's lines, is data is code. That is becoming that base layer that a lot of startups are building off of and operationalizing. So, I think those are the two big things I'm seeing, but would love... >> Curious to both, Jeff, let's go to you next, I'm curious, yeah. >> Yeah, totally. I think from a broader perspective, the days of completely free money and infinite resources are coming to a close, if not already closed. >> We all work with startups, we can go ahead and just talk about all the well is just a little (indistinct)... >> So, I think it's closed, and so because of that, it's how do you deal with a lot? How do you produce the results on the go to market side with fewer resources, right? And so it's incumbent on our team to figure out how to make it an easier, simpler process to partner with AWS, knowing those constraints are very real now. >> Savanna: Yeah. >> Yeah. >> Yeah, and to build on that. I think mid stage, it's all about cash preservation, right? And it's in that runway... >> Especially right now. >> Yeah, and so part of that is getting into the right infrastructure, when you had a lot of people, suddenly you don't have as many people moving into managed services, making sure that you can scale at a cost efficient way versus at any cost. That's kind of the latter stage. Now what's really been fascinating more at the at the early stages, I call it the rise of the AIML native. And so, where you say three years ago, you saw customers bolting on AI, now they're building AI from the start, right? And that's pervasive across every industry, whether it's in FinTech, life sciences, healthcare, climate tech, you're starting to see it all the way across the board. And then of course the other thing is, yeah, the other one is just the rise of just large language models, right? And just, I think there's the hype and there's the promise, but you know, over time, like the amount of customers big and small, whom are used in large language models is pretty fascinating. >> Yeah, you must have fascinating jobs. I mean, genuinely, it's so cool to get to not only see and have your finger on the pulse of what's coming next, essentially that's what startups are, but also be able to support them and to collaborate with them. And it's clear, the commitment to community and to the customers that you're serving. Last question for each of you, and then we're talking about your DJing. >> Oh yeah, I definitely, I want to see that. >> No, we're going to close with that as a little pitch for everyone watching this show. So, we make sure the crowd's just packed for that. This is your show, as you said, you live for this show, love that. >> Yeah. >> Give us your 30 second hot take, most important soundbites, think of this as your thought leadership shining moment. What's the biggest takeaway from the show? Biggest trend, thing that has you most excited? >> Oh, that's a difficult one. There's a lot going on. >> There is a lot going on. I mean, you can say a couple things. I'll allow you more than 30 seconds if you want. >> No, I mean, look, I just think the, well, what's fascinating to me in having this is my third or fourth re:Invent is just the volume of new announcements that come out. It's impressive, right? I mean it's impressive in terms of number of services, but then the depth of those services and the building on, I think it's just really amazing. I think that the trend you're going to continue to see and there's going to be more keynotes tomorrow, so, I can't let anything out. But just the AI, ML, real excited about that, analytic space, serverless, just continue to see the maturation of that space, particularly for startups. I think that to me is what's really exciting. And just seeing folks come together, start exchanging ideas, and I think the last piece I'll do is a pitch for my own team, like we have like 18 different sessions from the North American startup team. And so, I mean, shout out to our solution architects putting those sessions together, geared towards startups for startups, and so, that's probably what I'm most excited about. >> Casual, that was good, and you pitched it in time. I think that was great. >> There you go. >> All right, Jeff, you just had a little practice time while he was going. Let's (indistinct). >> No, so it's just exciting to see all the partners that we support here, so many of them have booths here and are showcasing their technology. And being able to connect them with customers to show how advanced their capabilities are that they're bringing to the table to supplement and compliment all the new capabilities that AWS is launching. So, to be able to see all of that in the same place at the same time and really hear what they need from a partnership perspective, that's what's special for us. >> Savanna: This is special. All right, Jimmy. >> My thoughts on re:Invent or? >> Not DJ yet. >> Not DJ. Not DJ, but I mean, your first re:Invent. Probably your first time getting to interact with a lot of the people that you chat with face to face. How does it feel? What's your hot take? Your look through the crystal ball, if you want to take it farther out in front. >> I think it's finally getting FaceTime with some of the relationships that I've built purely over Chime and virtual calls over the past two years has been incredible. And then secondly, to the technical enablement piece, I can announce this 'cause it was already announced earlier, is AWS Security Lake, one of my partners, Cribl, was actually a launch partner for that service. So, a little too to the Horn for Global Startup program, one of the coolest things at the tactical level as a PDM is working with them throughout the year and my partner solution architect finding these unique alignment opportunities with native AWS services and then seeing it build all the way through fruition at the finish line, announced at re:Invent, their logo up on screen, like that's, I can sleep well tonight. >> Job well done. >> Yeah. >> Yeah. >> That's pretty cool. >> That is cool. >> So, I've already told you before you even got here that you're a DJ and you happen to be DJing at re:Invent. Where can we all go dance and see you? >> So, shout out to Mission Cloud, who has sponsored Tao, Day Beach Club on Wednesday evening. So yes, I do DJ, I appreciate AWS's flexibility work life balance. So, I'll give that plug right here as well. But no, it's something I picked up during COVID, it's a creative outlet for me. And then again, to be able to do it here is just an incredible opportunity. So, Wednesday night I hope to see all theCUBE and everyone that... >> We will definitely be there, be careful what you wish for. >> What's your stage name? >> Oh, stage name, DJ Hot Hands, so, find me on SoundCloud. >> DJ Hot Hands. >> All right, so check out DJ Hot Hands on SoundCloud. And if folks want to learn more about the Global Startup program, where do they go? >> AWS Global Startup Program. We have a website you can easily connect with. All our startups are listed on AWS Marketplace. >> Most of them are Marketplace, you can go to our website, (mumbles) global startup program and yeah, find us there. >> Fantastic. Well, Jeff, Jimmy, Eric, it was an absolute pleasure starting the day. We got startups for breakfast. I love that. And I can't wait to go dance to you tomorrow night or tonight actually. I'm here for the fist bumps. This is awesome. And you all are great. Hope to have you back on theCUBE again very soon and we'll have to coordinate on that global Startup Showcase. >> Jimmy: All right. >> I think it's happening, 2023, get ready folks. >> Jimmy: Here we go. >> Get ready. All right, well, this was our first session here at AWS re:Invent. We are live from Las Vegas, Nevada. My name is Savannah Peterson, we're theCUBE, the leader in high tech reporting. (bright upbeat music)

Published Date : Nov 29 2022

SUMMARY :

and I'm delighted to be here with theCUBE. Is it exciting to be Always, I mean, you they spend to be here. Yeah, everyone in the And Jimmy, I know you joined the program And I love seeing some of the startups Yeah, it's fantastic. of the global startup program with AWS. So, we have three core pillars. to the top resources we have to offer and businesses that you touch. And then as they start to build, So, you are looking at seed, stealth. and so we have credit programs, to success for a startup that meets the demands of AWS customers, What do the startups from the partner to get started. So Eric. initially is to help them So, how much is the you start and I'll... but the type of partners and a peer that has APJ. Yeah. Are you reading my mind? I'm going to ask you a question, both the stats actually. that are in the program. Yeah, I mean, you think about, And so, the creation is in the same central location. And then I'm going to Jeff, let's go to you are coming to a close, talk about all the well on the go to market side Yeah, and to build on that. Yeah, and so part of that and to collaborate with them. I want to see that. said, you live for this show, What's the biggest takeaway from the show? There's a lot going on. I mean, you can say a couple things. and there's going to be and you pitched it in time. All right, Jeff, you just that they're bringing to the table Savanna: This is special. time getting to interact And then secondly, to the to be DJing at re:Invent. And then again, to be able to do it here be careful what you wish for. so, find me on SoundCloud. about the Global Startup We have a website you you can go to our website, Hope to have you back on I think it's happening, We are live from Las Vegas, Nevada.

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Breaking Analysis: re:Invent 2022 marks the next chapter in data & cloud


 

from the cube studios in Palo Alto in Boston bringing you data-driven insights from the cube and ETR this is breaking analysis with Dave vellante the ascendancy of AWS under the leadership of Andy jassy was marked by a tsunami of data and corresponding cloud services to leverage that data now those Services they mainly came in the form of Primitives I.E basic building blocks that were used by developers to create more sophisticated capabilities AWS in the 2020s being led by CEO Adam solipski will be marked by four high-level Trends in our opinion one A Rush of data that will dwarf anything we've previously seen two a doubling or even tripling down on the basic elements of cloud compute storage database security Etc three a greater emphasis on end-to-end integration of AWS services to simplify and accelerate customer adoption of cloud and four significantly deeper business integration of cloud Beyond it as an underlying element of organizational operations hello and welcome to this week's wikibon Cube insights powered by ETR in this breaking analysis we extract and analyze nuggets from John furrier's annual sit-down with the CEO of AWS we'll share data from ETR and other sources to set the context for the market and competition in cloud and we'll give you our glimpse of what to expect at re invent in 2022. now before we get into the core of our analysis Alibaba has announced earnings they always announced after the big three you know a month later and we've updated our Q3 slash November hyperscale Computing forecast for the year as seen here and we're going to spend a lot of time on this as most of you have seen the bulk of it already but suffice to say alibaba's cloud business is hitting that same macro Trend that we're seeing across the board but a more substantial slowdown than we expected and more substantial than its peers they're facing China headwinds they've been restructuring its Cloud business and it's led to significantly slower growth uh in in the you know low double digits as opposed to where we had it at 15 this puts our year-end estimates for 2022 Revenue at 161 billion still a healthy 34 growth with AWS surpassing 80 billion in 2022 Revenue now on a related note one of the big themes in Cloud that we've been reporting on is how customers are optimizing their Cloud spend it's a technique that they use and when the economy looks a little shaky and here's a graphic that we pulled from aws's website which shows the various pricing plans at a high level as you know they're much more granular than that and more sophisticated but Simplicity we'll just keep it here basically there are four levels first one here is on demand I.E pay by the drink now we're going to jump down to what we've labeled as number two spot instances that's like the right place at the right time I can use that extra capacity in the moment the third is reserved instances or RIS where I pay up front to get a discount and the fourth is sort of optimized savings plans where customers commit to a one or three year term and for a better price now you'll notice we labeled the choices in a different order than AWS presented them on its website and that's because we believe that the order that we chose is the natural progression for customers this started on demand they maybe experiment with spot instances they move to reserve instances when the cloud bill becomes too onerous and if you're large enough you lock in for one or three years okay the interesting thing is the order in which AWS presents them we believe that on-demand accounts for the majority of AWS customer spending now if you think about it those on-demand customers they're also at risk customers yeah sure there's some switching costs like egress and learning curve but many customers they have multiple clouds and they've got experience and so they're kind of already up to a learning curve and if you're not married to AWS with a longer term commitment there's less friction to switch now AWS here presents the most attractive plan from a financial perspective second after on demand and it's also the plan that makes the greatest commitment from a lock-in standpoint now In fairness to AWS it's also true that there is a trend towards subscription-based pricing and we have some data on that this chart is from an ETR drill down survey the end is 300. pay attention to the bars on the right the left side is sort of busy but the pink is subscription and you can see the trend upward the light blue is consumption based or on demand based pricing and you can see there's a steady Trend toward subscription now we'll dig into this in a later episode of Breaking analysis but we'll share with you a little some tidbits with the data that ETR provides you can select which segment is and pass or you can go up the stack Etc but so when you choose is and paths 44 of customers either prefer or are required to use on-demand pricing whereas around 40 percent of customers say they either prefer or are required to use subscription pricing again that's for is so now the further mu you move up the stack the more prominent subscription pricing becomes often with sixty percent or more for the software-based offerings that require or prefer subscription and interestingly cyber security tracks along with software at around 60 percent that that prefer subscription it's likely because as with software you're not shutting down your cyber protection on demand all right let's get into the expectations for reinvent and we're going to start with an observation in data in this 2018 book seeing digital author David michella made the point that whereas most companies apply data on the periphery of their business kind of as an add-on function successful data companies like Google and Amazon and Facebook have placed data at the core of their operations they've operationalized data and they apply machine intelligence to that foundational element why is this the fact is it's not easy to do what the internet Giants have done very very sophisticated engineering and and and cultural discipline and this brings us to reinvent 2022 in the future of cloud machine learning and AI will increasingly be infused into applications we believe the data stack and the application stack are coming together as organizations build data apps and data products data expertise is moving from the domain of Highly specialized individuals to Everyday business people and we are just at the cusp of this trend this will in our view be a massive theme of not only re invent 22 but of cloud in the 2020s the vision of data mesh We Believe jamachtagani's principles will be realized in this decade now what we'd like to do now is share with you a glimpse of the thinking of Adam solipsky from his sit down with John Furrier each year John has a one-on-one conversation with the CEO of AWS AWS he's been doing this for years and the outcome is a better understanding of the directional thinking of the leader of the number one Cloud platform so we're now going to share some direct quotes I'm going to run through them with some commentary and then bring in some ETR data to analyze the market implications here we go this is from solipsky quote I.T in general and data are moving from departments into becoming intrinsic parts of how businesses function okay we're talking here about deeper business integration let's go on to the next one quote in time we'll stop talking about people who have the word analyst we inserted data he meant data data analyst in their title rather will have hundreds of millions of people who analyze data as part of their day-to-day job most of whom will not have the word analyst anywhere in their title we're talking about graphic designers and pizza shop owners and product managers and data scientists as well he threw that in I'm going to come back to that very interesting so he's talking about here about democratizing data operationalizing data next quote customers need to be able to take an end-to-end integrated view of their entire data Journey from ingestion to storage to harmonizing the data to being able to query it doing business Intelligence and human-based Analysis and being able to collaborate and share data and we've been putting together we being Amazon together a broad Suite of tools from database to analytics to business intelligence to help customers with that and this last statement it's true Amazon has a lot of tools and you know they're beginning to become more and more integrated but again under jassy there was not a lot of emphasis on that end-to-end integrated view we believe it's clear from these statements that solipsky's customer interactions are leading him to underscore that the time has come for this capability okay continuing quote if you have data in one place you shouldn't have to move it every time you want to analyze that data couldn't agree more it would be much better if you could leave that data in place avoid all the ETL which has become a nasty three-letter word more and more we're building capabilities where you can query that data in place end quote okay this we see a lot in the marketplace Oracle with mySQL Heatwave the entire Trend toward converge database snowflake [ __ ] extending their platforms into transaction and analytics respectively and so forth a lot of the partners are are doing things as well in that vein let's go into the next quote the other phenomenon is infusing machine learning into all those capabilities yes the comments from the michelleographic come into play here infusing Ai and machine intelligence everywhere next one quote it's not a data Cloud it's not a separate Cloud it's a series of broad but integrated capabilities to help you manage the end-to-end life cycle of your data there you go we AWS are the cloud we're going to come back to that in a moment as well next set of comments around data very interesting here quote data governance is a huge issue really what customers need is to find the right balance of their organization between access to data and control and if you provide too much access then you're nervous that your data is going to end up in places that it shouldn't shouldn't be viewed by people who shouldn't be viewing it and you feel like you lack security around that data and by the way what happens then is people overreact and they lock it down so that almost nobody can see it it's those handcuffs there's data and asset are reliability we've talked about that for years okay very well put by solipsky but this is a gap in our in our view within AWS today and we're we're hoping that they close it at reinvent it's not easy to share data in a safe way within AWS today outside of your organization so we're going to look for that at re invent 2022. now all this leads to the following statement by solipsky quote data clean room is a really interesting area and I think there's a lot of different Industries in which clean rooms are applicable I think that clean rooms are an interesting way of enabling multiple parties to share and collaborate on the data while completely respecting each party's rights and their privacy mandate okay again this is a gap currently within AWS today in our view and we know snowflake is well down this path and databricks with Delta sharing is also on this curve so AWS has to address this and demonstrate this end-to-end data integration and the ability to safely share data in our view now let's bring in some ETR spending data to put some context around these comments with reference points in the form of AWS itself and its competitors and partners here's a chart from ETR that shows Net score or spending momentum on the x-axis an overlap or pervasiveness in the survey um sorry let me go back up the net scores on the y-axis and overlap or pervasiveness in the survey is on the x-axis so spending momentum by pervasiveness okay or should have share within the data set the table that's inserted there with the Reds and the greens that informs us to how the dots are positioned so it's Net score and then the shared ends are how the plots are determined now we've filtered the data on the three big data segments analytics database and machine learning slash Ai and we've only selected one company with fewer than 100 ends in the survey and that's databricks you'll see why in a moment the red dotted line indicates highly elevated customer spend at 40 percent now as usual snowflake outperforms all players on the y-axis with a Net score of 63 percent off the charts all three big U.S cloud players are above that line with Microsoft and AWS dominating the x-axis so very impressive that they have such spending momentum and they're so large and you see a number of other emerging data players like rafana and datadog mongodbs there in the mix and then more established players data players like Splunk and Tableau now you got Cisco who's gonna you know it's a it's a it's a adjacent to their core networking business but they're definitely into you know the analytics business then the really established players in data like Informatica IBM and Oracle all with strong presence but you'll notice in the red from the momentum standpoint now what you're going to see in a moment is we put red highlights around databricks Snowflake and AWS why let's bring that back up and we'll explain so there's no way let's bring that back up Alex if you would there's no way AWS is going to hit the brakes on innovating at the base service level what we call Primitives earlier solipsky told Furrier as much in their sit down that AWS will serve the technical user and data science Community the traditional domain of data bricks and at the same time address the end-to-end integration data sharing and business line requirements that snowflake is positioned to serve now people often ask Snowflake and databricks how will you compete with the likes of AWS and we know the answer focus on data exclusively they have their multi-cloud plays perhaps the more interesting question is how will AWS compete with the likes of Specialists like Snowflake and data bricks and the answer is depicted here in this chart AWS is going to serve both the technical and developer communities and the data science audience and through end-to-end Integrations and future services that simplify the data Journey they're going to serve the business lines as well but the Nuance is in all the other dots in the hundreds or hundreds of thousands that are not shown here and that's the AWS ecosystem you can see AWS has earned the status of the number one Cloud platform that everyone wants to partner with as they say it has over a hundred thousand partners and that ecosystem combined with these capabilities that we're discussing well perhaps behind in areas like data sharing and integrated governance can wildly succeed by offering the capabilities and leveraging its ecosystem now for their part the snowflakes of the world have to stay focused on the mission build the best products possible and develop their own ecosystems to compete and attract the Mind share of both developers and business users and that's why it's so interesting to hear solipski basically say it's not a separate Cloud it's a set of integrated Services well snowflake is in our view building a super cloud on top of AWS Azure and Google when great products meet great sales and marketing good things can happen so this will be really fun to watch what AWS announces in this area at re invent all right one other topic that solipsky talked about was the correlation between serverless and container adoption and you know I don't know if this gets into there certainly their hybrid place maybe it starts to get into their multi-cloud we'll see but we have some data on this so again we're talking about the correlation between serverless and container adoption but before we get into that let's go back to 2017 and listen to what Andy jassy said on the cube about serverless play the clip very very earliest days of AWS Jeff used to say a lot if I were starting Amazon today I'd have built it on top of AWS we didn't have all the capability and all the functionality at that very moment but he knew what was coming and he saw what people were still able to accomplish even with where the services were at that point I think the same thing is true here with Lambda which is I think if Amazon were starting today it's a given they would build it on the cloud and I think we with a lot of the applications that comprise Amazon's consumer business we would build those on on our serverless capabilities now we still have plenty of capabilities and features and functionality we need to add to to Lambda and our various serverless services so that may not be true from the get-go right now but I think if you look at the hundreds of thousands of customers who are building on top of Lambda and lots of real applications you know finra has built a good chunk of their market watch application on top of Lambda and Thompson Reuters has built you know one of their key analytics apps like people are building real serious things on top of Lambda and the pace of iteration you'll see there will increase as well and I really believe that to be true over the next year or two so years ago when Jesse gave a road map that serverless was going to be a key developer platform going forward and so lipsky referenced the correlation between serverless and containers in the Furrier sit down so we wanted to test that within the ETR data set now here's a screen grab of The View across 1300 respondents from the October ETR survey and what we've done here is we've isolated on the cloud computing segment okay so you can see right there cloud computing segment now we've taken the functions from Google AWS Lambda and Microsoft Azure functions all the serverless offerings and we've got Net score on the vertical axis we've got presence in the data set oh by the way 440 by the way is highly elevated remember that and then we've got on the horizontal axis we have the presence in the data center overlap okay that's relative to each other so remember 40 all these guys are above that 40 mark okay so you see that now what we're going to do this is just for serverless and what we're going to do is we're going to turn on containers to see the correlation and see what happens so watch what happens when we click on container boom everything moves to the right you can see all three move to the right Google drops a little bit but all the others now the the filtered end drops as well so you don't have as many people that are aggressively leaning into both but all three move to the right so watch again containers off and then containers on containers off containers on so you can see a really major correlation between containers and serverless okay so to get a better understanding of what that means I call my friend and former Cube co-host Stu miniman what he said was people generally used to think of VMS containers and serverless as distinctly different architectures but the lines are beginning to blur serverless makes things simpler for developers who don't want to worry about underlying infrastructure as solipsky and the data from ETR indicate serverless and containers are coming together but as Stu and I discussed there's a spectrum where on the left you have kind of native Cloud VMS in the middle you got AWS fargate and in the rightmost anchor is Lambda AWS Lambda now traditionally in the cloud if you wanted to use containers developers would have to build a container image they have to select and deploy the ec2 images that they or instances that they wanted to use they have to allocate a certain amount of memory and then fence off the apps in a virtual machine and then run the ec2 instances against the apps and then pay for all those ec2 resources now with AWS fargate you can run containerized apps with less infrastructure management but you still have some you know things that you can you can you can do with the with the infrastructure so with fargate what you do is you'd build the container images then you'd allocate your memory and compute resources then run the app and pay for the resources only when they're used so fargate lets you control the runtime environment while at the same time simplifying the infrastructure management you gotta you don't have to worry about isolating the app and other stuff like choosing server types and patching AWS does all that for you then there's Lambda with Lambda you don't have to worry about any of the underlying server infrastructure you're just running code AS functions so the developer spends their time worrying about the applications and the functions that you're calling the point is there's a movement and we saw in the data towards simplifying the development environment and allowing the cloud vendor AWS in this case to do more of the underlying management now some folks will still want to turn knobs and dials but increasingly we're going to see more higher level service adoption now re invent is always a fire hose of content so let's do a rapid rundown of what to expect we talked about operate optimizing data and the organization we talked about Cloud optimization there'll be a lot of talk on the show floor about best practices and customer sharing data solipsky is leading AWS into the next phase of growth and that means moving beyond I.T transformation into deeper business integration and organizational transformation not just digital transformation organizational transformation so he's leading a multi-vector strategy serving the traditional peeps who want fine-grained access to core services so we'll see continued Innovation compute storage AI Etc and simplification through integration and horizontal apps further up to stack Amazon connect is an example that's often cited now as we've reported many times databricks is moving from its stronghold realm of data science into business intelligence and analytics where snowflake is coming from its data analytics stronghold and moving into the world of data science AWS is going down a path of snowflake meet data bricks with an underlying cloud is and pass layer that puts these three companies on a very interesting trajectory and you can expect AWS to go right after the data sharing opportunity and in doing so it will have to address data governance they go hand in hand okay price performance that is a topic that will never go away and it's something that we haven't mentioned today silicon it's a it's an area we've covered extensively on breaking analysis from Nitro to graviton to the AWS acquisition of Annapurna its secret weapon new special specialized capabilities like inferential and trainium we'd expect something more at re invent maybe new graviton instances David floyer our colleague said he's expecting at some point a complete system on a chip SOC from AWS and maybe an arm-based server to eventually include high-speed cxl connections to devices and memories all to address next-gen applications data intensive applications with low power requirements and lower cost overall now of course every year Swami gives his usual update on machine learning and AI building on Amazon's years of sagemaker innovation perhaps a focus on conversational AI or a better support for vision and maybe better integration across Amazon's portfolio of you know large language models uh neural networks generative AI really infusing AI everywhere of course security always high on the list that reinvent and and Amazon even has reinforce a conference dedicated to it uh to security now here we'd like to see more on supply chain security and perhaps how AWS can help there as well as tooling to make the cio's life easier but the key so far is AWS is much more partner friendly in the security space than say for instance Microsoft traditionally so firms like OCTA and crowdstrike in Palo Alto have plenty of room to play in the AWS ecosystem we'd expect of course to hear something about ESG it's an important topic and hopefully how not only AWS is helping the environment that's important but also how they help customers save money and drive inclusion and diversity again very important topics and finally come back to it reinvent is an ecosystem event it's the Super Bowl of tech events and the ecosystem will be out in full force every tech company on the planet will have a presence and the cube will be featuring many of the partners from the serial floor as well as AWS execs and of course our own independent analysis so you'll definitely want to tune into thecube.net and check out our re invent coverage we start Monday evening and then we go wall to wall through Thursday hopefully my voice will come back we have three sets at the show and our entire team will be there so please reach out or stop by and say hello all right we're going to leave it there for today many thanks to Stu miniman and David floyer for the input to today's episode of course John Furrier for extracting the signal from the noise and a sit down with Adam solipski thanks to Alex Meyerson who was on production and manages the podcast Ken schiffman as well Kristen Martin and Cheryl Knight helped get the word out on social and of course in our newsletters Rob hoef is our editor-in-chief over at siliconangle does some great editing thank thanks to all of you remember all these episodes are available as podcasts wherever you listen you can pop in the headphones go for a walk just search breaking analysis podcast I published each week on wikibon.com at siliconangle.com or you can email me at david.valante at siliconangle.com or DM me at di vallante or please comment on our LinkedIn posts and do check out etr.ai for the best survey data in the Enterprise Tech business this is Dave vellante for the cube insights powered by ETR thanks for watching we'll see it reinvent or we'll see you next time on breaking analysis [Music]

Published Date : Nov 26 2022

SUMMARY :

so now the further mu you move up the

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Jeff Bloom & Keith McClellan


 

(upbeat techno music) >> Hello, wonderful cloud community, and welcome to theCUBE's continuing coverage of AWS re:Invent. My name is Savannah Peterson, and I am very excited to be joined by two brilliant gentlemen today. Please welcome Keith from Cockroach Labs and Jeff from AMD. Thank you both for tuning in, coming in from the East coast. How you doing? >> Not too bad. A little cold, but we're going >> Doing great. >> Love that and I love the enthusiasm Keith, you're definitely bringing the heat in the green room before we got on, so I'm going to open this up with you. Cockroach Labs puts out a pretty infamous and useful cloud report each year. Can you tell us a little bit about that, the approach and the data that you report on? >> Yeah, so Cockroach Labs builds a distributed SQL database that we are able to run across multiple cloud regions, multiple sites, multiple data centers. Frequently is running a hybrid kind of a use case and it's important for our customers to be able to compare the performance of configurations when they don't have exact the same hardware available to them in every single location. So since we were already doing this internally for ourselves and for our customers, we decided to turn it into something we shared with the greater community. And it's been a great experience for us. A lot of people come and ask us every year, "Hey, when's the new cloud report coming out?" Because they want to read it. It's been a great win for us. >> How many different things are you looking at? I mean, when you're comparing configurations I imagine there's a lot of different complex variables there. Just how much are you taking into consideration when you publish this report? >> Yeah, so we look at micro benchmarks around CPU network and storage. And then our flagship benchmark is we use the database itself where we have the most expertise to create a real world benchmark on across all of these instances. This year I think we tested over 150 different discrete configurations and it's a bit of a labor of love for us because we then not only do we consume it for best practices for our own as a service offering, but we share it with our customers. We use it internally to make all kinds of different decisions. >> Yeah, 150 different comparisons is not a small number. And Jeff, I know that AMD's position in this cloud report is really important. Where do you fit into all of this and what does it mean for you? >> Right, so what it means for us and for our customers is, there's a good breath and depth of testing that has gone of from the lab. And you look at this cloud report and it helps them traverse this landscape of, why to go on instance A, B, or C on certain workloads. And it really is very meaningful because they now have the real data across all those dimensional kinds of tests. So this definitely helps not only the customers but also for ourselves. So we can now look at ourselves more independently for feedback loops and say, "Hey, here's where we're doing well, here's where we're doing okay, here's where we need to improve on." All those things are important for us. So love seeing the lab present out such a great report as I've seen, very comprehensive, so I very much appreciate it. >> And specifically I love that you're both fans of each other, obviously, specifically digging in there, what does it mean that AMD had the best performance ratio tested on AWS instances? >> Yeah, so when we're looking at instances, we're not just looking at how fast something is, we're also looking at how much it costs to get that level of performance because CockroachDB as a distributed system has the opportunity to scale up and out. And so rather than necessarily wanting the fastest single instance performance, which is an important metric for certain use cases for sure, the comparison of price for performance when you can add notes to get more performance can be a much more economical thing for a lot of our customers. And so AMD has had a great showing on the price performance ratio for I think two years now. And it makes it hard to justify other instance types in a lot of circumstances simply because it's cheaper to get, for each transaction per second that you need, it's cheaper to use an AMD instance than it would be a competitive instance from another vendor. >> I mean, everyone I think no matter their sector wants to do things faster and cheaper and you're able to achieve both, it's easy to see why it's a choice that many folks would like to make. So what do these results mean for CIOs and CTOs? I can imagine there's a lot of value here in the FinOps world. >> Yep. Oh, I'll start a few of 'em. So from the C-suite when they're really looking at the problem statement, think of it as less granular, but higher level. So they're really looking at CapEx, OpEx, sustainability, security, sort of ecosystem on there. And then as Keith pointed out, hey, there's this TCO conversation that has to happen. In other words, as they're moving from sort of this lift and shift from their on-prem into the cloud, what does that mean to them for spend? So now if you're looking at the consistency around sort of the performance and the total cost of running this to their insights, to the conclusions, less time, more money in their pocket and maybe a reduction for their own customers so they can provide better for the customer side. What you're actually seeing is that's the challenge that they're facing in that landscape that they're driving towards that they need guidance and help with towards that. And we find AMD lends itself well to that scale out architecture that connects so well with how cloud microservices are run today. >> It's not surprising to hear that. Keith, what other tips and tricks do you have for CIOs and CTOs trying to reduce FinOps and continue to excel as they're building out? >> Yeah, so there were a couple of other insights that we learned this year. One of those two insights that I'd like to mention is that it's not always obvious what size and shape infrastructure you need to acquire to maximize your cost productions, right? So we found that smaller instance types were by and large had a better TCO than larger instances even across the exact same configurations, we kept everything else the same. Smaller instances had a better price performance ratio than the larger instances. The other thing that we discovered this year that was really interesting, we did a bit of a cost analysis on networking. And largely because we're distributed system, we can scan span across availability zones, we can span across regions, right? And one of the things we discovered this year is the amount of cost for transferring data between availability zones and the amount of cost for transferring data across regions at least in the United States was the same. So you could potentially get more resiliency by spanning your infrastructure across regions, then you would necessarily just spanning across availability zones. So you could be across multiple regions at the same cost as you were across availability zones, which for something like CockroachDB, we were designed to support those workloads is a really big and important thing for us. Now you have to be very particular about where you're purchasing your infrastructure and where those regions are. Because those data transfer rates change depending on what the source and the target is. But at least within the United States, we found that there was a strong correlation to being more survivable if you were in a multi-region deployment and the cost stayed pretty flat. >> That's interesting. So it's interesting to see what the correlation is between things and when you think there may be relationship between variables and when there maybe isn't. So on that note, since it seems like you're both always learning, I can imagine, what are you excited to test or learn about looking forward? Jeff, let's start with you actually. >> For sort of future testing. One of those things is certainly those more scale out sort of workloads with respect to showing scale. Meaning as I'm increasing the working set, as I'm increasing the number of connections, variability is another big thing of showing that minimization from run to run because performance is interesting but consistency is better. And as the lower side is from the instant sizes as I was talking about earlier, a (indistinct) architecture lends itself so well to it because they have the local caching and the CCDs that you can now put a number of vCPUs that will benefit from that delivery of the local caching and drive better performance at the lower side for that scale out sort of architecture, which is so consistent with the microservices. So I would be looking for more of those dimensional testings variability across a variety of workloads that you can go from memory intense workloads to database persistence store as well as a blend of the two, Kafka, et cetera. So there's a great breath and depth of testing that I am looking for and to more connect with sort of the CTOs and CIOs, the higher level that really show them that that CapEx, OpEx, sustainability and provide a bit more around that side of it because those are are the big things that they're focused on as well as security, the fact that based on working sets et cetera, AMD has the ability with confidential compute around those kind of offerings that can start to drive to those outcomes and help from what the CTOs and CIOs are looking for from compliance as well. So set them out (indistinct). >> So you're excited about a lot. No, that's great. That means you're very excited about the future. >> It's a journey that continues as Keith knows, there's always something new. >> Yeah, absolutely. What about you Keith? What is the most excited on the journey? >> Yeah, there are a couple of things I'd like to see us test next year. One of those is to test a multi-region CockroachDB config. We have a lot of customers running in that configuration and production but we haven't scaled that testing up to the same breadth that we we do with our single region testing which is what we've based the cloud report on for the past four years. The other thing that I'd really love to see us do,, I'm a Kubernetes SME, at least that's kind of my technical background. I would love to see us get to a spot where we're comparing the performance of raw EC2 instances to using that same infrastructure running CockroachDB via EKS and kind of see what the differences are there. The vast majority of CockroachDB customers are running at least a portion of their infrastructure in Kubernetes. So I feel like that would be a real great value add to the report for the next time that we go around but go about publishing it. >> If I don't mind adding to that just to volley it back for a moment. And also as I was saying about the ScaleOut and how it leverages our AMD architecture so well with EKS specifically around the spin up, spin down. So you think of a whole development life cycle. As they grow and shrink the resources over time, time of those spin ups to spin downs are expensive. So that has to be as reduced as much as possible. And I think they'll see a lot of benefits in AMD's architecture with EKS running on it as well. >> The future is bright. There's a lot of hype about many of the technologies that you both just mentioned, so I'm very curious to see what the next cloud report looks like. Thank you Keith, and the team for the labor of love that you put into that every year. And Jeff, I hope that you continue to be as well positioned as everyone's innovation journey continues. Keith and Jeff, thank you so much for being on the show with us today. As you know, this is a continuation of our coverage of AWS re:Invent here on theCUBE. My name's Savannah Peterson and we'll see you for our next fascinating segment. (upbeat music)

Published Date : Nov 19 2022

SUMMARY :

coming in from the East coast. A little cold, but we're going data that you report on? that we are able to run things are you looking at? and it's a bit of a labor of And Jeff, I know that AMD's position of testing that has gone of from the lab. has the opportunity to scale up and out. here in the FinOps world. So from the C-suite and continue to excel at the same cost as you were So it's interesting to see and the CCDs that you can excited about the future. It's a journey that What is the most excited on the journey? One of those is to test a So that has to be as And Jeff, I hope that you

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Jeff Boudreau and Travis Vigil, Dell


 

(bright music) >> Okay, we're back. With Jeff and Travis Vigil to dig deeper into the news. Guys, again, good to see you. Travis, if you could, maybe before we get into the news, can you set the business context for us? What's going on out there? >> Yeah, thanks for that question, Dave. To set a little bit of the context when you look at the data protection market, Dell has been a leader in providing solutions to customers for going on nearly two decades now. We have tens of thousands of people using our appliances. We have multiple thousands of people using our latest, modern, simple power protect data manager software. And as Jeff mentioned, we have, you know, 1700 customers protecting 14 exabytes of data in the public clouds today. And that foundation gives us a unique vantage point. We talked to a lot of customers. And they're really telling us three things. They want simple solutions, they want us to help them modernize, and they want us as the highest priority, maintain that high degree of resiliency that they expect from our data protection solutions. So that's the backdrop to the news today. And as we go through the news, I think you'll agree that each of these announcements deliver on those pillars. And in particular, today we're announcing the PowerProtect Data Manager Appliance. We are announcing PowerProtect Cyber Recovery enhancements, and we are announcing enhancements to our APEX data storage services. >> Okay, so three pieces, let's dig to that. It's interesting appliance, everybody wants software but then you talk to customers and they're like, "Well, we actually want appliances because we just want to put it in and it works, and performs great." So what do we need to know about the appliance? What's the news there? >> Well, you know, part of the reason I gave you some of those stats to begin with is, that we have this strong foundation of experience, but also intellectual property. Components that we've taken, that have been battle tested in the market. And we've put them together in a new simple, integrated appliance that really combines the best of the target appliance capabilities, we have with that modern, simple software. And we've integrated it from the, you know, sort of taking all of those pieces, putting them together in a simple, easy-to-use and easy-to-scale interface for customers. >> So the premise that I've been putting forth for, you know, months now, probably well over a year, is that data protection is becoming an extension of your cybersecurity strategies. So I'm interested in your perspective on Cyber Recovery, your specific news that you have there? >> Yeah, you know, we are in addition to simplifying things via the appliance. We are providing solutions for customers no matter where they're deploying. And Cyber Recovery, especially, when it comes to cloud deployments, it's an increasing area of interest and deployment that we see with our customers. So what we're announcing today is that we're expanding our Cyber Recovery services to be available in Google Cloud. With this announcement, it means we're available in all three of the major Clouds. And it really provides customers the flexibility to cure their data no matter if they're running, you know, on premises, in a Colo, at the edge in the public cloud. And the other nice thing about this announcement is that you have the ability to use Google Cloud as a Cyber Recovery vault. That really allows customers to isolate critical data and they can recover that critical data from the vault back to on-premises or from that vault back to running their cyber protection, or their data protection solutions in the public cloud. >> I always involve my favorite Matt Baker here, It's not a zero-sum game, but this is a perfect example where there's opportunities for a company like Dell to partner with the public cloud provider. You've got capabilities that don't exist there. You've got the on-prem capabilities. We could talk about Edge all day, but that's a different topic. Okay so my other question, Travis, is how does this all fit into APEX? We hear a lot about APEX as a service it's sort of the new hot thing. What's happening there? What's the news around APEX? >> Yeah, we've seen incredible momentum with our APEX Solutions, since we introduced data protection options into them earlier this year. And we're really building on that momentum with this announcement being, you know, providing solutions that allow customers to consume flexibly. And so what we're announcing specifically is, that we're expanding APEX Data Storage Services to include a data protection option. And it's like with all APEX offers, it's a pay-as-you go solution. Really streamlines the process of customers purchasing, deploying, maintaining and managing their backup software. All a customer really needs to do is, you know, specify their base capacity, they specify their performance tier, they tell us do they want a one-year term, or a three-year term? And we take it from there. We get them up and running, so they can start deploying and consuming flexibly. And as with many of our APEX solutions, it's a simple user experience all exposed through a unified APEX console. >> Okay, so you're keeping a simple, like, I think large, medium, small, you know, we hear a lot about T-shirt sizes. I'm a big fan of that 'cause you guys should be smart enough to figure out, you know, based on my workload, what I need. How different is this? I wonder if you guys could address this, Jeff, maybe you can- >> So, I'll start and then, pitch me, you know, Travis, you jump in when I screw up here so... >> Awesome. >> So first I'd say we offer innovative Multi-cloud data protection solutions. We provide that deliver performance, efficiency and scale that our customers demand and require. We support as Travis at all the major public clouds. We have a broad ecosystem of workload support and I guess the great news is we're up to 80% more cost effective than any of the competition. >> 80%? >> 80%. >> That's a big number. Travis, what's your point of view on this? >> Yeah, I think number one, end-to-end data protection. We, we are that one stop shop that I talked about. Whether it's a simplified appliance, whether it's deployed in the cloud, whether it's at the edge, whether it's integrated appliances, target appliances, software we have solutions that span the gamut as a service. I mentioned the APEX solution as well. So really we can provide solutions that helps support customers and protect them, any workload, any cloud, anywhere that data lives, Edge core to cloud. The other thing that we're here, as a big differentiator for Dell and Jeff touched on this a little bit earlier, is our intelligent cyber resiliency. We have a unique combination in the market where we can offer immutability or protection against deletion as sort of that first line of defense. But we can also offer a second level of defense which is isolation, talking about data vaults or cyber vaults and Cyber Recovery. And more importantly, the intelligence that goes around that vault. It can look at detecting cyber-attacks, it can help customer speed time to recovery and really provides AI and ML to help early diagnosis of a cyber-attack and fast recovery should a cyber-attack occur. And you know, if you look at customer adoption of that solution specifically in the clouds, we have over 1300 customers utilizing PowerProtect Cyber Recovery. >> So I think it's fair to say that your, I mean your portfolio has obviously been a big differentiator whenever I talk to, you know your finance team, Michael Dell, et cetera that an end-to-end capability that that your ability to manage throughout the supply chain. We actually just did an event recently with you guys where you went into what you're doing to make infrastructure trusted. And so my take on that is, in a lot of respects, you're shifting, you know, the client's burden to your R&D, and now, they have a lot of work to do, so it's not like they can go home and just relax, but that's a key part of the partnership that I see. Jeff, I wonder if you could give us the final thoughts. >> Sure, Dell has a long history of being a trusted partner within IT, right? So we have unmatched capabilities, going back to your point, we have the broadest portfolio, we have, you know, we're a leader in every category that we participate and we have a broad deep breadth of portfolio. We have scale, we have innovation that is just unmatched. Within data protection itself, we have the trusted market leader, no if and or buts. We're a number one for both data protection software in appliances per IDC. And we were just named, for the 17th consecutive time the leader in the Gartner Magic Quadrant. So bottom line is customers can count on Dell. >> Yeah. And I think again, we're seeing the evolution of data protection. It's not like the last 10 years, it's really becoming an adjacency and really a key component of your cyber strategy. I think those two parts of the organization are coming together. So guys, really appreciate your time. Thanks for (indistinct). >> Thank you, sir. Thanks, Travis, good to see you. All right, in a moment, I'm going to come right back and summarize what we learned today, what actions you can take for your business. You're watching "The Future of Multicloud Data Protection" made possible by Dell and collaboration with the Cube, your leader in enterprise and emerging tech coverage, right back. (upbeat music) >> In our data driven world. Protecting data has never been more critical, to guard against everything from cyber incidents to unplanned outages. You need a cyber resilient multi-cloud data protection strategy. >> It's not a matter of if you're going to get hacked, it's a matter of when. And I want to know that I can recover and continue to recover each day. >> It is important to have a cyber security and a cyber resiliency plan in place, because the threat of cyber-attack are imminent. >> PowerProtects Data manager from Dell Technologies helps deliver the data protection and security confidence you would expect from a trusted we chose PowerProtect Data Manager because we've been on strategic partner with Dell Technologies, for roughly 20 years now. Our partnership with Dell Technologies has provided us with the ability to scale, and grow as we've transition from 10 billion in assets to 20 billion. >> With PowerProtect Data Manager, you can enjoy exceptional ease of use to increase your efficiency and reduce costs. >> Got installed it by myself, learn it by myself, with very intuitive >> While restoring a machine with PowerProtect Data Manager is fast. We can fully manage PowerProtect through the center. We can recover a whole machine in seconds. >> Data Manager offers innovation such as Transparent Snapshots to simplify virtual machine backups and it goes beyond backup and restore to provide valuable insights and to protected data, workloads and VMs. >> In our previous environment, it would take anywhere from three to six hours a night to do a single backup of each VM. Now we're backing up hourly and it takes two to three seconds with the Transparent Snapshots. >> With PowerProtect's Data Manager, you get the peace of mind knowing that your data is safe and available whenever you need it. >> Data is extreme important. We can't afford to lose any data. We need things just to work. >> Start your journey to modern data protection with Dell PowerProtect Data Manager. Visit dell.com/powerprotectdatamanager. >> We put forth the premise in our introduction that the worlds of data protection and cyber security must be more integrated. We said that data recovery strategies have to be built into security practices and procedures and by default, this should include modern hardware and software. Now in addition, to reviewing some of the challenges that customers face, which have been pretty well documented, we heard about new products that Dell Technologies is bringing to the marketplace. Specifically, address these customer concerns. There were three that we talked about today. First, the PowerProtect Data Manager Appliance, which is an integrated system. Taking advantage of Dell's history in data protection but adding new capabilities. And I want to come back to that in a moment. Second is Dell's PowerProtect Cyber Recovery for Google Cloud platform. This rounds out the big three public cloud providers for Dell, which joins AWS and Azure support. Now finally, Dell has made its target backup appliances available in APEX. You might recall earlier this year, we saw the introduction from Dell of APEX backup services. And then in May at Dell Technologies World, we heard about the introduction of APEX Cyber Recovery Services. And today, Dell is making its most popular backup appliances available in APEX. Now I want to come back to the PowerProtect Data Manager Appliance because it's a new integrated appliance. And I asked Dell off camera, really, what is so special about these new systems and what's really different from the competition because look, everyone offers some kind of integrated appliance. So I heard a number of items Dell talked about simplicity and efficiency and containers and Kubernetes. So I kind of kept pushing and got to what I think is the heart of the matter in two really important areas. One is simplicity. Dell claims that customers can deploy the system in half the time relative to the competition. So we're talking minutes to deploy and of course, that's going to lead to much simpler management. And the second real difference I heard, was backup and restore performance for VMware workloads. In particular, Dell has developed transparent snapshot capabilities to fundamentally change the way VMs are protected which leads to faster backup and restores with less impact on virtual infrastructure. Dell believes this new development is unique in the market, and claims that in its benchmarks, the new appliance was able to back up 500 virtual machines in 47% less time compared to a leading competitor. Now this is based on Dell benchmarks so hopefully these are things that you can explore in more detail with Dell to see if and how they apply to your business. So if you want more information go to the Data Protection page at Dell.com. You can find that at dell.com/dataprotection. And all the content here and all the videos are available on demand at thecube.net. Check out our series, on the blueprint for trusted infrastructure it's related and has some additional information. And go to siliconangle.com for all the news and analysis related to these and other announcements. This is Dave Vellante. Thanks for watching "The Future of Multi-cloud Protection." Made possible by Dell in collaboration with the Cube your leader in enterprise and emerging tech coverage. (upbeat music)

Published Date : Nov 17 2022

SUMMARY :

to dig deeper into the news. So that's the backdrop to the news today. let's dig to that. stats to begin with is, So the premise that I've been is that you have the to partner with the public cloud provider. needs to do is, you know, to figure out, you know, based pitch me, you know, Travis, and scale that our customers Travis, what's your point of view on this? And you know, if you So I think it's fair to say that your, going back to your point, we of the organization Thanks, Travis, good to see you. to guard against everything and continue to recover each day. It is important to from 10 billion in assets to 20 billion. to increase your efficiency We can fully manage and to protected data, workloads and VMs. three to six hours a night and available whenever you need it. We need things just to work. with Dell PowerProtect Data Manager. and got to what I think is the heart

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>>Prior to the pandemic, organizations were largely optimized for efficiency as the best path to bottom line profits. Many CIOs tell the cube privately that they were caught off guard by the degree to which their businesses required greater resiliency beyond their somewhat cumbersome disaster recovery processes. And the lack of that business resilience has actually cost firms because they were unable to respond to changing market forces. And certainly we've seen this dynamic with supply chain challenges and there's a little doubt. We're also seeing it in the area of cybersecurity generally, and data recovery. Specifically. Over the past 30 plus months, the rapid adoption of cloud to support remote workers and build in business resilience had the unintended consequences of expanding attack vectors, which brought an escalation of risk from cybercrime. Well, security in the public clouds is certainly world class. The result of multi-cloud has brought with it multiple shared responsibility models, multiple ways of implementing security policies across clouds and on-prem. >>And at the end of the day, more, not less complexity, but there's a positive side to this story. The good news is that public policy industry collaboration and technology innovation is moving fast to accelerate data protection and cybersecurity strategies with a focus on modernizing infrastructure, securing the digital supply chain, and very importantly, simplifying the integration of data protection and cybersecurity. Today there's heightened awareness that the world of data protection is not only an adjacency to, but it's becoming a fundamental component of cybersecurity strategies. In particular, in order to build more resilience into a business, data protection, people, technologies, and processes must be more tightly coordinated with security operations. Hello and welcome to the future of Multi-Cloud Data Protection Made Possible by Dell in collaboration with the Cube. My name is Dave Ante and I'll be your host today. In this segment, we welcome into the cube, two senior executives from Dell who will share details on new technology announcements that directly address these challenges. >>Jeff Boudreau is the president and general manager of Dell's Infrastructure Solutions Group, isg, and he's gonna share his perspectives on the market and the challenges he's hearing from customers. And we're gonna ask Jeff to double click on the messages that Dell is putting into the marketplace and give us his detailed point of view on what it means for customers. Now, Jeff is gonna be joined by Travis Vhi. Travis is the senior Vice President of product management for ISG at Dell Technologies, and he's gonna give us details on the products that are being announced today and go into the hard news. Now, we're also gonna challenge our guests to explain why Dell's approach is unique and different in the marketplace. Thanks for being with us. Let's get right into it. We're here with Jeff Padre and Travis Behill. We're gonna dig into the details about Dell's big data protection announcement. Guys, good to see you. Thanks >>For coming in. Good to see you. Thank you for having us. >>You're very welcome. Right. Let's start off, Jeff, with the high level, you know, I'd like to talk about the customer, what challenges they're facing. You're talking to customers all the time, What are they telling you? >>Sure. As you know, we do, we spend a lot of time with our customers, specifically listening, learning, understanding their use cases, their pain points within their specific environments. They tell us a lot. Notice no surprise to any of us, that data is a key theme that they talk about. It's one of their most important, important assets. They need to extract more value from that data to fuel their business models, their innovation engines, their competitive edge. So they need to make sure that that data is accessible, it's secure in its recoverable, especially in today's world with the increased cyber attacks. >>Okay. So maybe we could get into some of those, those challenges. I mean, when, when you talk about things like data sprawl, what do you mean by that? What should people know? Sure. >>So for those big three themes, I'd say, you know, you have data sprawl, which is the big one, which is all about the massive amounts of data. It's the growth of that data, which is growing at an unprecedented rates. It's the gravity of that data and the reality of the multi-cloud sprawl. So stuff is just everywhere, right? Which increases that service a tax base for cyber criminals. >>And by gravity you mean the data's there and people don't wanna move it. >>It's everywhere, right? And so when it lands someplace, I think edge, core or cloud, it's there and that's, it's something we have to help our customers with. >>Okay, so just it's nuanced cuz complexity has other layers. What are those >>Layers? Sure. When we talk to our customers, they tell us complexity is one of their big themes. And specifically it's around data complexity. We talked about that growth and gravity of the data. We talk about multi-cloud complexity and we talk about multi-cloud sprawl. So multiple vendors, multiple contracts, multiple tool chains, and none of those work together in this, you know, multi-cloud world. Then that drives their security complexity. So we talk about that increased attack surface, but this really drives a lot of operational complexity for their teams. Think about we're lack consistency through everything. So people, process, tools, all that stuff, which is really wasting time and money for our customers. >>So how does that affect the cyber strategies and the, I mean, I've often said the ciso now they have this shared responsibility model, they have to do that across multiple clouds. Every cloud has its own security policies and, and frameworks and syntax. So maybe you could double click on your perspective on that. >>Sure. I'd say the big, you know, the big challenge customers have seen, it's really inadequate cyber resiliency. And specifically they're feeling, feeling very exposed. And today as the world with cyber tax being more and more sophisticated, if something goes wrong, it is a real challenge for them to get back up and running quickly. And that's why this is such a, a big topic for CEOs and businesses around the world. >>You know, it's funny, I said this in my open, I, I think that prior to the pandemic businesses were optimized for efficiency and now they're like, wow, we have to actually put some headroom into the system to be more resilient. You know, I you hearing >>That? Yeah, we absolutely are. I mean, the customers really, they're asking us for help, right? It's one of the big things we're learning and hearing from them. And it's really about three things, one's about simplifying it, two, it is really helping them to extract more value from their data. And then the third big, big piece is ensuring their data is protected and recoverable regardless of where it is going back to that data gravity and that very, you know, the multi-cloud world just recently, I don't know if you've seen it, but the global data protected, excuse me, the global data protection index gdp. >>I, Yes. Jesus. Not to be confused with gdpr, >>Actually that was released today and confirms everything we just talked about around customer challenges, but also it highlights an importance of having a very cyber, a robust cyber resilient data protection strategy. >>Yeah, I haven't seen the latest, but I, I want to dig into it. I think this, you've done this many, many years in a row. I like to look at the, the, the time series and see how things have changed. All right. At, at a high level, Jeff, can you kind of address why Dell and from your point of view is best suited? >>Sure. So we believe there's a better way or a better approach on how to handle this. We think Dell is uniquely positioned to help our customers as a one stop shop, if you will, for that cyber resilient multi-cloud data protection solution and needs. We take a modern, a simple and resilient approach. >>What does that mean? What, what do you mean by modern? >>Sure. So modern, we talk about our software defined architecture, right? It's really designed to meet the needs not only of today, but really into the future. And we protect data across any cloud and any workload. So we have a proven track record doing this today. We have more than 1700 customers that trust us to protect them more than 14 exabytes of their data in the cloud today. >>Okay, so you said modern, simple and resilient. What, what do you mean by simple? Sure. >>We wanna provide simplicity everywhere, going back to helping with the complexity challenge, and that's from deployment to consumption to management and support. So our offers will deploy in minutes. They are easy to operate and use, and we support flexible consumption models for whatever customer may desire. So traditional subscription or as a service. >>And when you, when you talk about resilient, I mean, I, I put forth that premise, but it's hard because people say, Well, that's gonna gonna cost us more. Well, it may, but you're gonna also reduce your, your risk. So what's your point of view on resilience? >>Yeah, I think it's, it's something all customers need. So we're gonna be providing a comprehensive and resilient portfolio of cyber solutions that are secured by design. We have some ver some unique capabilities and a combination of things like built in amenability, physical and logical isolation. We have intelligence built in with AI par recovery. And just one, I guess fun fact for everybody is we have our cyber vault is the only solution in the industry that is endorsed by Sheltered Harbor that meets all the needs of the financial sector. >>So it's interesting when you think about the, the NIST framework for cybersecurity, it's all about about layers. You're sort of bringing that now to, to data protection, correct? Yeah. All right. In a minute we're gonna come back with Travis and dig into the news. We're gonna take a short break. Keep it right there. Okay. We're back with Jeff and Travis Vhi to dig deeper into the news. Guys, again, good to see you. Travis, if you could, maybe you, before we get into the news, can you set the business context for us? What's going on out there? >>Yeah, thanks for that question, Dave. To set a little bit of the context, when you look at the data protection market, Dell has been a leader in providing solutions to customers for going on nearly two decades now. We have tens of thousands of people using our appliances. We have multiple thousands of people using our latest modern simple power protect data managers software. And as Jeff mentioned, we have, you know, 1700 customers protecting 14 exabytes of data in the public clouds today. And that foundation gives us a unique vantage point. We talked to a lot of customers and they're really telling us three things. They want simple solutions, they want us to help them modernize and they want us to add as the highest priority, maintain that high degree of resiliency that they expect from our data protection solutions. So tho that's the backdrop to the news today. And, and as we go through the news, I think you'll, you'll agree that each of these announcements deliver on those pillars. And in particular today we're announcing the Power Protect data manager appliance. We are announcing power protect cyber recovery enhancements, and we are announcing enhancements to our Apex data storage >>Services. Okay, so three pieces. Let's, let's dig to that. It's interesting appliance, everybody wants software, but then you talk to customers and they're like, Well, we actually want appliances because we just wanna put it in and it works, right? It performs great. So, so what do we need to know about the appliance? What's the news there? Well, >>You know, part of the reason I gave you some of those stats to begin with is that we have this strong foundation of, of experience, but also intellectual property components that we've taken that have been battle tested in the market. And we've put them together in a new simple integrated appliance that really combines the best of the target appliance capabilities we have with that modern simple software. And we've integrated it from the, you know, sort of taking all of those pieces, putting them together in a simple, easy to use and easy to scale interface for customers. >>So the premise that I've been putting forth for, you know, months now, probably well, well over a year, is that, that that data protection is becoming an extension of your, your cybersecurity strategies. So I'm interested in your perspective on cyber recovery, you specific news that you have there. >>Yeah, you know, we, we are, in addition to simplifying things via the, the appliance, we are providing solutions for customers no matter where they're deploying. And cyber recovery, especially when it comes to cloud deployments, is an increasing area of interest and deployment that we see with our customers. So what we're announcing today is that we're expanding our cyber recovery services to be available in Google Cloud with this announcement. It means we're available in all three of the major clouds and it really provides customers the flexibility to secure their data no matter if they're running, you know, on premises in a colo at the edge in the public cloud. And the other nice thing about this, this announcement is that you have the ability to use Google Cloud as a cyber recovery vault that really allows customers to isolate critical data and they can recover that critical data from the vault back to on premises or from that vault back to running their cyber cyber protection or their data protection solutions in the public cloud. >>I always invoke my, my favorite Matt Baker here. It's not a zero sum game, but this is a perfect example where there's opportunities for a company like Dell to partner with the public cloud provider. You've got capabilities that don't exist there. You've got the on-prem capabilities. We can talk about edge all day, but that's a different topic. Okay, so my, my other question Travis, is how does this all fit into Apex? We hear a lot about Apex as a service, it's sort of the new hot thing. What's happening there? What's the news around Apex? >>Yeah, we, we've seen incredible momentum with our Apex solutions since we introduced data protection options into them earlier this year. And we're really building on that momentum with this announcement being, you know, providing solutions that allow customers to consume flexibly. And so what we're announcing specifically is that we're expanding Apex data storage services to include a data protection option. And it's like with all Apex offers, it's a pay as you go solution really streamlines the process of customers purchasing, deploying, maintaining and managing their backup software. All a customer really needs to do is, you know, specify their base capacity, they specify their performance tier, they tell us do they want a a one year term or a three year term and we take it from there. We, we get them up and running so they can start deploying and consuming flexibly. And it's, as with many of our Apex solutions, it's a simple user experience all exposed through a unified Apex console. >>Okay. So it's you keeping it simple, like I think large, medium, small, you know, we hear a lot about t-shirt sizes. I I'm a big fan of that cuz you guys should be smart enough to figure out, you know, based on my workload, what I, what I need, how different is this? I wonder if you guys could, could, could address this. Jeff, maybe you can, >>You can start. Sure. I'll start and then pitch me, you know, Travis, you you jump in when I screw up here. So, awesome. So first I'd say we offer innovative multi-cloud data protection solutions. We provide that deliver performance, efficiency and scale that our customers demand and require. We support as Travis and all the major public clouds. We have a broad ecosystem of workload support and I guess the, the great news is we're up to 80% more cost effective than any of the competition. >>80%. 80%, That's a big number, right? Travis, what's your point of view on this? Yeah, >>I, I think number one, end to end data protection. We, we are that one stop shop that I talked about. Whether it's a simplified appliance, whether it's deployed in the cloud, whether it's at the edge, whether it's integrated appliances, target appliances, software, we have solutions that span the gamut as a service. I mentioned the Apex solution as well. So really we can, we can provide solutions that help support customers and protect them, any workload, any cloud, anywhere that data lives edge core to cloud. The other thing that we hear as a, as a, a big differentiator for Dell and, and Jeff touched on on this a little bit earlier, is our intelligent cyber resiliency. We have a unique combination in, in the market where we can offer immutability or protection against deletion as, as sort of that first line of defense. But we can also offer a second level of defense, which is isolation, talking, talking about data vaults or cyber vaults and cyber recovery. And the, at more importantly, the intelligence that goes around that vault. It can look at detecting cyber attacks, it can help customers speed time to recovery and really provides AI and ML to help early diagnosis of a cyber attack and fast recovery should a cyber attack occur. And, and you know, if you look at customer adoption of that solution specifically in the clouds, we have over 1300 customers utilizing power protect cyber recovery. >>So I think it's fair to say that your, I mean your portfolio has obvious been a big differentiator whenever I talk to, you know, your finance team, Michael Dell, et cetera, that end to end capability that that, that your ability to manage throughout the supply chain. We actually just did a a, an event recently with you guys where you went into what you're doing to make infrastructure trusted. And so my take on that is you, in a lot of respects, you're shifting, you know, the client's burden to your r and d now they have a lot of work to do, so it's, it's not like they can go home and just relax, but, but that's a key part of the partnership that I see. Jeff, I wonder if you could give us the, the, the final thoughts. >>Sure. Dell has a long history of being a trusted partner with it, right? So we have unmatched capabilities. Going back to your point, we have the broadest portfolio, we have, you know, we're a leader in every category that we participate in. We have a broad deep breadth of portfolio. We have scale, we have innovation that is just unmatched within data protection itself. We have the trusted market leader, no, if and or buts, we're number one for both data protection software in appliances per idc and we would just name for the 17th consecutive time the leader in the, the Gartner Magic Quadrant. So bottom line is customers can count on Dell. >>Yeah, and I think again, we're seeing the evolution of, of data protection. It's not like the last 10 years, it's really becoming an adjacency and really a key component of your cyber strategy. I think those two parts of the organization are coming together. So guys, really appreciate your time. Thanks for Thank you sir. Thanks Travis. Good to see you. All right, in a moment I'm gonna come right back and summarize what we learned today, what actions you can take for your business. You're watching the future of multi-cloud data protection made possible by Dell and collaboration with the cube, your leader in enterprise and emerging tech coverage right back >>In our data driven world. Protecting data has never been more critical to guard against everything from cyber incidents to unplanned outages. You need a cyber resilient, multi-cloud data protection strategy. >>It's not a matter of if you're gonna get hacked, it's a matter of when. And I wanna know that I can recover and continue to recover each day. >>It is important to have a cyber security and a cyber resiliency plan in place because the threat of cyber attack are imminent. >>Power protects. Data manager from Dell Technologies helps deliver the data protection and security confidence you would expect from a trusted partner and market leader. >>We chose Power Protect Data Manager because we've been a strategic partner with Dell Technologies for roughly 20 years now. Our partnership with Dell Technologies has provided us with the ability to scale and grow as we've transitioned from 10 billion in assets to 20 billion. >>With Power Protect Data Manager, you can enjoy exceptional ease of use to increase your efficiency and reduce costs. >>Got installed it by myself, learned it by myself with very intuitive >>While restoring a machine with Power Protect Data Manager is fast. We can fully manage Power Protect through the center. We can recover a whole machine in seconds. >>Data Manager offers innovation such as Transparent snapshots to simplify virtual machine backups and it goes beyond backup and restore to provide valuable insights and to protected data workloads and VMs. >>In our previous environment, it would take anywhere from three to six hours at night to do a single backup of each vm. Now we're backing up hourly and it takes two to three seconds with the transparent snapshots. >>With Power Protects Data Manager, you get the peace of mind knowing that your data is safe and available whenever you need it. >>Data is extremely important. We can't afford to lose any data. We need things just to work. >>Start your journey to modern data protection with Dell Power Protect Data manager. Visit dell.com/power Protect Data Manager. >>We put forth the premise in our introduction that the worlds of data protection in cybersecurity must be more integrated. We said that data recovery strategies have to be built into security practices and procedures and by default this should include modern hardware and software. Now in addition to reviewing some of the challenges that customers face, which have been pretty well documented, we heard about new products that Dell Technologies is bringing to the marketplace that specifically address these customer concerns. There were three that we talked about today. First, the Power Protect Data Manager Appliance, which is an integrated system taking advantage of Dell's history in data protection, but adding new capabilities. And I want to come back to that in the moment. Second is Dell's Power Protect cyber recovery for Google Cloud platform. This rounds out the big three public cloud providers for Dell, which joins AWS and and Azure support. >>Now finally, Dell has made its target backup appliances available in Apex. You might recall earlier this year we saw the introduction from Dell of Apex backup services and then in May at Dell Technologies world, we heard about the introduction of Apex Cyber Recovery Services. And today Dell is making its most popular backup appliances available and Apex. Now I wanna come back to the Power Protect data manager appliance because it's a new integrated appliance. And I asked Dell off camera really what is so special about these new systems and what's really different from the competition because look, everyone offers some kind of integrated appliance. So I heard a number of items, Dell talked about simplicity and efficiency and containers and Kubernetes. So I kind of kept pushing and got to what I think is the heart of the matter in two really important areas. One is simplicity. >>Dell claims that customers can deploy the system in half the time relative to the competition. So we're talking minutes to deploy and of course that's gonna lead to much simpler management. And the second real difference I heard was backup and restore performance for VMware workloads. In particular, Dell has developed transparent snapshot capabilities to fundamentally change the way VMs are protected, which leads to faster backup and restores with less impact on virtual infrastructure. Dell believes this new development is unique in the market and claims that in its benchmarks the new appliance was able to back up 500 virtual machines in 47% less time compared to a leading competitor. Now this is based on Dell benchmarks, so hopefully these are things that you can explore in more detail with Dell to see if and how they apply to your business. So if you want more information, go to the data protectionPage@dell.com. You can find that at dell.com/data protection. And all the content here and other videos are available on demand@thecube.net. Check out our series on the blueprint for trusted infrastructure, it's related and has some additional information. And go to silicon angle.com for all the news and analysis related to these and other announcements. This is Dave Valante. Thanks for watching the future of multi-cloud protection made possible by Dell in collaboration with the Cube, your leader in enterprise and emerging tech coverage.

Published Date : Nov 17 2022

SUMMARY :

And the lack of that business And at the end of the day, more, not less complexity, Jeff Boudreau is the president and general manager of Dell's Infrastructure Solutions Group, Good to see you. Let's start off, Jeff, with the high level, you know, I'd like to talk about the So they need to make sure that that data data sprawl, what do you mean by that? So for those big three themes, I'd say, you know, you have data sprawl, which is the big one, which is all about the massive amounts it's something we have to help our customers with. Okay, so just it's nuanced cuz complexity has other layers. We talked about that growth and gravity of the data. So how does that affect the cyber strategies and the, And today as the world with cyber tax being more and more sophisticated, You know, it's funny, I said this in my open, I, I think that prior to the pandemic businesses that very, you know, the multi-cloud world just recently, I don't know if you've seen it, but the global data protected, Not to be confused with gdpr, Actually that was released today and confirms everything we just talked about around customer challenges, At, at a high level, Jeff, can you kind of address why Dell and from your point of We think Dell is uniquely positioned to help our customers as a one stop shop, if you will, It's really designed to meet the needs What, what do you mean by simple? We wanna provide simplicity everywhere, going back to helping with the complexity challenge, and that's from deployment So what's your point of view on resilience? Harbor that meets all the needs of the financial sector. So it's interesting when you think about the, the NIST framework for cybersecurity, it's all about about layers. And as Jeff mentioned, we have, you know, 1700 customers protecting 14 exabytes but then you talk to customers and they're like, Well, we actually want appliances because we just wanna put it in and it works, You know, part of the reason I gave you some of those stats to begin with is that we have this strong foundation of, So the premise that I've been putting forth for, you know, months now, probably well, well over a year, is an increasing area of interest and deployment that we see with our customers. it's sort of the new hot thing. All a customer really needs to do is, you know, specify their base capacity, I I'm a big fan of that cuz you guys should be smart enough to figure out, you know, based on my workload, We support as Travis and all the major public clouds. Travis, what's your point of view on of that solution specifically in the clouds, So I think it's fair to say that your, I mean your portfolio has obvious been a big differentiator whenever I talk to, We have the trusted market leader, no, if and or buts, we're number one for both data protection software in what we learned today, what actions you can take for your business. Protecting data has never been more critical to guard against that I can recover and continue to recover each day. It is important to have a cyber security and a cyber resiliency Data manager from Dell Technologies helps deliver the data protection and security We chose Power Protect Data Manager because we've been a strategic partner with With Power Protect Data Manager, you can enjoy exceptional ease of use to increase your efficiency We can fully manage Power Data Manager offers innovation such as Transparent snapshots to simplify virtual Now we're backing up hourly and it takes two to three seconds with the transparent With Power Protects Data Manager, you get the peace of mind knowing that your data is safe and available We need things just to work. Start your journey to modern data protection with Dell Power Protect Data manager. We put forth the premise in our introduction that the worlds of data protection in cybersecurity So I kind of kept pushing and got to what I think is the heart of the matter in two really Dell claims that customers can deploy the system in half the time relative to the

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Introduction The Future of Multicloud Data Protection is Here 11-14


 

>>Prior to the pandemic, organizations were largely optimized for efficiency as the best path to bottom line profits. Many CIOs tell the cube privately that they were caught off guard by the degree to which their businesses required greater resiliency beyond their somewhat cumbersome disaster recovery processes. And the lack of that business resilience has actually cost firms because they were unable to respond to changing market forces. And certainly we've seen this dynamic with supply chain challenges and there's a little doubt. We're also seeing it in the area of cybersecurity generally, and data recovery. Specifically. Over the past 30 plus months, the rapid adoption of cloud to support remote workers and build in business resilience had the unintended consequences of expanding attack vectors, which brought an escalation of risk from cybercrime. Well, security in the public clouds is certainly world class. The result of multi-cloud has brought with it multiple shared responsibility models, multiple ways of implementing security policies across clouds and on-prem. >>And at the end of the day, more, not less complexity, but there's a positive side to this story. The good news is that public policy industry collaboration and technology innovation is moving fast to accelerate data protection and cybersecurity strategies with a focus on modernizing infrastructure, securing the digital supply chain, and very importantly, simplifying the integration of data protection and cybersecurity. Today there's heightened awareness that the world of data protection is not only an adjacency to, but it's becoming a fundamental component of cybersecurity strategies. In particular, in order to build more resilience into a business, data protection, people, technologies, and processes must be more tightly coordinated with security operations. Hello and welcome to the future of Multi-Cloud Data Protection Made Possible by Dell in collaboration with the Cube. My name is Dave Ante, and I'll be your host today In this segment, we welcome into the Cube, two senior executives from Dell who will share details on new technology announcements that directly address these challenges. >>Jeff Boudreau is the president and general manager of Dell's Infrastructure Solutions Group, isg, and he's gonna share his perspectives on the market and the challenges he's hearing from customers. And we're gonna ask Jeff to double click on the messages that Dell is putting into the marketplace and give us his detailed point of view on what it means for customers. Now, Jeff is gonna be joined by Travis Vhi. Travis is the Senior Vice President of product management for ISG at Dell Technologies, and he's gonna give us details on the products that are being announced today and go into the hard news. Now, we're also gonna challenge our guests to explain why Dell's approach is unique and different in the marketplace. Thanks for being with us. Let's get right into it.

Published Date : Nov 14 2022

SUMMARY :

And the lack of that And at the end of the day, more, not less complexity, Jeff Boudreau is the president and general manager of Dell's Infrastructure Solutions Group,

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Jeff Boudreau, President, Dell Technologies 11-14


 

>> We're here with Jeff Boudreau and Travis Vigil, and we're going to dig into the details about Dell's big data protection announcement. Guys, good to see you. Thanks for coming in. >> Good to see you. Thank you for having us. >> You're very welcome. Let's start off, Jeff, with a high level, you know I'd like to talk about the customer, what challenges they're facing. You're talking to customers all the time, what are they telling you? >> Sure. As you know, we spend a lot of time with our customers, specifically listening, learning understanding their use cases their pain points within their specific environments. They tell us a lot, to no surprise to any of us that data is a key theme that they talk about. It's one of their most important assets. They need to extract more value from that data to fuel their business models their innovation engines, their competitive edge. So they need to make sure that that data is accessible it's secure, and it's recoverable, especially in today's world with the increased cyber attacks. >> Okay. So maybe we could get into some of those challenges. I mean, when you talk about things like data sprawl what do you mean by that? What should people know? >> Sure, so for those big three themes, I'd say, you know you have data sprawl, which is the big one which is all about the massive amounts of data. It's the growth of that data which is growing at an unprecedented rates. It's the gravity of that data and the reality of the multi-cloud sprawl. So stuff is just everywhere, right? Which increases that service, attack space for cyber criminals. >> And by gravity you mean the data's there and people don't want to move it. >> It's everywhere, right? And so when it lands someplace, think Edge, Core or Cloud, it's there. And it's something we have to help our customers with. >> Okay. So it's nuanced cause complexity has other layers. What are those layers? >> Sure. When we talk to our customers they tell us complexity is one of their big themes. And specifically it's around data complexity. We talked about that growth and gravity of the data. We talk about multi-cloud complexity and we talk about multi-cloud sprawl. So multiple vendors, multiple contracts multiple tool chains, and none of those work together in this, you know, multi-cloud world. Then that drives their security complexity. So we talk about that increased attack surface. But this really drives a lot of operational complexity for their teams. Think about, we're lack consistency through everything. So people, process, tools, all that stuff which is really wasting time and money for our customers. >> So how does that affect the cyber strategies and the, I've often said the CISO, now they have this shared responsibility model they have to do that across multiple clouds. Every cloud has its own security policies and frameworks and syntax. So maybe you could double click on your perspective on that. >> Sure. I'd say the big challenge customers have seen, it's really inadequate cyber resiliency. And specifically they're feeling very exposed. And today as the world with cyber attacks being more and more sophisticated, if something goes wrong it is a real challenge for them to get back up and running quickly. And that's why this is such a big topic for CEOs and businesses around the world. >> You know, it's funny, I said this in my open, I think that prior to the pandemic businesses were optimized for efficiency and now they're like, wow, we have to actually put some headroom into the system to be more resilient, you know? Are you hearing that? >> Yeah, we absolutely are. I mean, the customers really they're asking us for help, right? It's one of the big things we're learning and hearing from them. And it's really about three things one's about simplifying IT. Two, it's really helping them to extract more value from their data. And then the third big piece is ensuring their data is protected and recoverable regardless of where it is going back to that data gravity and that very, you know the multi-cloud world. Just recently, I don't know if you've seen it, but the global data protected, excuse me the global data protection index. >> GDPI. >> Yes. Jesus! >> Not to be confused with GDPR. >> Actually that was released today and confirms everything we just talked about around customer challenges but also it highlights an importance of having a very cyber, a robust cyber resilient data protection strategy. >> Yeah, I haven't seen the latest, but I want to dig into it. I think this, you've done this many, many years in a row. I like to look at the time series and see how things have changed. All right. At a high level, Jeff, can you kind of address why Dell and from your point of view is best suited? >> Sure. So we believe there's a better way or a better approach on how to handle this. We think Dell is uniquely positioned to help our customers as a one stop shop, if you will, for that cyber resilient multi-cloud data protection solution and needs. We take a modern, a simple and resilient approach. >> Well what does that mean? What do you mean by modern? >> Sure. So modern, we talk about our software defined architecture, right? It's really designed to meet the needs not only of today but really into the future. And we protect data across any cloud and any workload. So we have a proven track record doing this today. We have more than 1700 customers that trust us to protect more than 14 exabytes of their data in the cloud today. >> Okay. So you said modern, simple and resilient. What, what do you mean by simple? >> Sure. We want to provide simplicity everywhere, going back to helping with the complexity challenge, and that's from deployment to consumption to management and support. So our offers will deploy in minutes. They are easy to operate and use and we support flexible consumption models for whatever customer may desire. So traditional, subscription, or as a service. >> And when you talk about resilient, I mean I put forth that premise, but it's hard because people say, well, that's going to going to cost us more. Well, it may, but you're going to also reduce your risk. So what's your point of view on resilience? >> Yeah, I think it's something all customers need. So we're going to be providing a comprehensive and resilient portfolio of cyber solutions that are secured by design. We have some some unique capabilities in a combination of things like built in immuneability, physical and logical isolation. We have intelligence built in with AI parred recovery and just one, I guess fun fact for everybody is we have our cyber vault is the only solution in the industry that is endorsed by Sheltered Harbor that meets all the needs of the financial sector. >> So it's interesting when you think about the NIST framework for cybersecurity, it's all about layers. You're sort of bringing that now to data protection. >> Correct. >> Yeah. All right. In a minute we're going to come back with Travis and dig into the news. We're going to take a short break, keep it right there. (calming piano music)

Published Date : Nov 14 2022

SUMMARY :

Guys, good to see you. Good to see you. I'd like to talk about the customer, So they need to make sure what do you mean by that? and the reality of the multi-cloud sprawl. And by gravity you And it's something we have What are those layers? and gravity of the data. So maybe you could double click CEOs and businesses around the world. and that very, you know and confirms everything I like to look at the time series positioned to help our customers It's really designed to meet What, what do you mean by simple? to helping with the complexity And when you talk about that meets all the needs to data protection. We're going to take a short

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The Future of Multicloud Data Protection is Here FULL EPISODE V3


 

>>Prior to the pandemic, organizations were largely optimized for efficiency as the best path to bottom line profits. Many CIOs tell the cube privately that they were caught off guard by the degree to which their businesses required greater resiliency beyond their somewhat cumbersome disaster recovery processes. And the lack of that business resilience has actually cost firms because they were unable to respond to changing market forces. And certainly we've seen this dynamic with supply chain challenges and there's a little doubt. We're also seeing it in the area of cybersecurity generally, and data recovery. Specifically. Over the past 30 plus months, the rapid adoption of cloud to support remote workers and build in business resilience had the unintended consequences of expanding attack vectors, which brought an escalation of risk from cyber crime. Well, security in the public clouds is certainly world class. The result of multi-cloud has brought with it multiple shared responsibility models, multiple ways of implementing security policies across clouds and on-prem. >>And at the end of the day, more, not less complexity, but there's a positive side to this story. The good news is that public policy industry collaboration and technology innovation is moving fast to accelerate data protection and cybersecurity strategies with a focus on modernizing infrastructure, securing the digital supply chain, and very importantly, simplifying the integration of data protection and cybersecurity. Today there's heightened awareness that the world of data protection is not only an adjacency to, but it's becoming a fundamental component of cybersecurity strategies. In particular, in order to build more resilience into a business, data protection, people, technologies, and processes must be more tightly coordinated with security operations. Hello and welcome to the future of Multi-Cloud Data Protection Made Possible by Dell in collaboration with the Cube. My name is Dave Valante and I'll be your host today. In this segment, we welcome into the Cube, two senior executives from Dell who will share details on new technology announcements that directly address these challenges. >>Jeff Boudreaux is the president and general manager of Dell's Infrastructure Solutions Group, isg, and he's gonna share his perspectives on the market and the challenges he's hearing from customers. And we're gonna ask Jeff to double click on the messages that Dell is putting into the marketplace and give us his detailed point of view on what it means for customers. Now Jeff is gonna be joined by Travis Vhi. Travis is the senior Vice President of product management for ISG at Dell Technologies, and he's gonna give us details on the products that are being announced today and go into the hard news. Now, we're also gonna challenge our guests to explain why Dell's approach is unique and different in the marketplace. Thanks for being with us. Let's get right into it. We're here with Jeff Padro and Travis Behill. We're gonna dig into the details about Dell's big data protection announcement. Guys, good to see you. Thanks >>For coming in. Good to see you. Thank you for having us. >>You're very welcome. Right. Let's start off, Jeff, with a high level, you know, I'd like to talk about the customer, what challenges they're facing. You're talking to customers all the time, What are they telling you? >>Sure. As you know, we do, we spend a lot of time with our customers, specifically listening, learning, understanding their use cases, their pain points within their specific environments. They tell us a lot. Notice no surprise to any of us, that data is a key theme that they talk about. It's one of their most important, important assets. They need to extract more value from that data to fuel their business models, their innovation engines, their competitive edge. So they need to make sure that that data is accessible, it's secure in its recoverable, especially in today's world with the increased cyber attacks. >>Okay. So maybe we could get into some of those, those challenges. I mean, when, when you talk about things like data sprawl, what do you mean by that? What should people know? Sure. >>So for those big three themes, I'd say, you know, you have data sprawl, which is the big one, which is all about the massive amounts of data. It's the growth of that data, which is growing at an unprecedented rates. It's the gravity of that data and the reality of the multi-cloud sprawl. So stuff is just everywhere, right? Which increases that service a tax base for cyber criminals. >>And and by gravity you mean the data's there and people don't wanna move it. >>It's everywhere, right? And so when it lands someplace, I think edge, core or cloud, it's there and that's, it's something we have to help our customers with. >>Okay, so just it's nuanced cuz complexity has other layers. What, what are those >>Layers? Sure. When we talk to our customers, they tell us complexity is one of their big themes. And specifically it's around data complexity. We talked about that growth and gravity of the data. We talk about multi-cloud complexity and we talk about multi-cloud sprawl. So multiple vendors, multiple contracts, multiple tool chains, and none of those work together in this, you know, multi-cloud world. Then that drives their security complexity. So we talk about that increased attack surface, but this really drives a lot of operational complexity for their teams. Think about we're a lack consistency through everything. So people, process, tools, all that stuff, which is really wasting time and money for our customers. >>So how does that affect the cyber strategies and the, I mean, I've often said the ciso now they have this shared responsibility model, they have to do that across multiple clouds. Every cloud has its own security policies and, and frameworks and syntax. So maybe you could double click on your perspective on that. >>Sure. I'd say the big, you know, the big challenge customers have seen, it's really inadequate cyber resiliency. And specifically they're feeling, feeling very exposed. And today as the world with cyber tax being more and more sophisticated, if something goes wrong, it is a real challenge for them to get back up and running quickly. And that's why this is such a, a big topic for CEOs and businesses around the world. >>You know, it's funny, I said this in my open, I, I think that prior to the pandemic businesses were optimized for efficiency and now they're like, Wow, we have to actually put some headroom into the system to be more resilient. You know, I you hearing >>That? Yeah, we absolutely are. I mean, the customers really, they're asking us for help, right? It's one of the big things we're learning and hearing from them. And it's really about three things, one's about simplifying it, two, it's really helping them to extract more value from their data. And then the third big, big piece is ensuring their data is protected and recoverable regardless of where it is going back to that data gravity and that very, you know, the multicloud world just recently, I don't know if you've seen it, but the global data protected, excuse me, the global data protection index gdp. >>I, Yes. Jesus. Not to be confused with gdpr, >>Actually that was released today and confirms everything we just talked about around customer challenges, but also it highlights an importance of having a very cyber, a robust cyber resilient data protection strategy. >>Yeah, I haven't seen the latest, but I, I want to dig into it. I think this is, you've done this many, many years in a row. I like to look at the, the, the time series and see how things have changed. All right. At, at a high level, Jeff, can you kind of address why Dell and from your point of view is best suited? >>Sure. So we believe there's a better way or a better approach on how to handle this. We think Dell is uniquely positioned to help our customers as a one stop shop, if you will, for that cyber resilient multi-cloud data protection solution in needs. We take a modern, a simple and resilient approach, >>But what does that mean? What, what do you mean by modern? >>Sure. So modern, we talk about our software defined architecture, right? It's really designed to meet the needs not only of today, but really into the future. And we protect data across any cloud in any workload. So we have a proven track record doing this today. We have more than 1700 customers that trust us to protect them more than 14 exabytes of their data in the cloud today. >>Okay, so you said modern, simple and resilient. What, what do you mean by simple? Sure. >>We wanna provide simplicity everywhere, going back to helping with the complexity challenge, and that's from deployment to consumption to management and support. So our offers will deploy in minutes. They are easy to operate and use, and we support flexible consumption models for whatever the customer may desire. So traditional subscription or as a service. >>And when you, when you talk about resilient, I mean, I, I put forth that premise, but it's hard because people say, Well, that's gonna gonna cost us more. Well, it may, but you're gonna also reduce your, your risk. So how, what's your point of view on resilience? >>Yeah, I think it's, it's something all customers need. So we're gonna be providing a comprehensive and resilient portfolio of cyber solutions that are secured by design. We have some ver some unique capabilities in a combination of things like built in amenability, physical and logical isolation. We have intelligence built in with AI par recovery and just one, I guess fun fact for everybody is we have our cyber vault is the only solution in the industry that is endorsed by Sheltered Harbor that meets all the needs of the financial sector. >>So it's interesting when you think about the, the NIST framework for cyber security, it's all about about layers. You're sort of bringing that now to, to data protection, correct? Yeah. All right. In a minute we're gonna come back with Travis and dig into the news. We're gonna take a short break. Keep it right there. Okay. We're back with Jeff and Travis Vehill to dig deeper into the news. Guys, again, good to see you. Travis, if you could, maybe you, before we get into the news, can you set the business context for us? What's going on out there? >>Yeah, thanks for that question, Dave. To set a little bit of the context, when you look at the data protection market, Dell has been a leader in providing solutions to customers for going on nearly two decades now. We have tens of thousands of people using our appliances. We have multiple thousands of people using our latest modern simple power protect data managers software. And as Jeff mentioned, we have, you know, 1700 customers protecting 14 exabytes of data in the public clouds today. And that foundation gives us a unique vantage point. We talked to a lot of customers and they're really telling us three things. They want simple solutions, they want us to help them modernize and they want us to add as the highest priority, maintain that high degree of resiliency that they expect from our data protection solutions. So tho that's the backdrop to the news today. And, and as we go through the news, I think you'll, you'll agree that each of these announcements deliver on those pillars. And in particular today we're announcing the Power Protect data manager appliance. We are announcing power protect cyber recovery enhancements, and we are announcing enhancements to our Apex data storage >>Services. Okay, so three pieces. Let's, let's dig to that. It's interesting appliance, everybody wants software, but then you talk to customers and they're like, Well, we actually want appliances because we just wanna put it in and it works, right? Performs great. So, so what do we need to know about the appliance? What's the news there? Well, >>You know, part of the reason I gave you some of those stats to begin with is that we have at this strong foundation of, of experience, but also intellectual property components that we've taken that have been battle tested in the market. And we've put them together in a new simple integrated appliance that really combines the best of the target appliance capabilities we have with that modern simple software. And we've integrated it from the, you know, sort of taking all of those pieces, putting them together in a simple, easy to use and easy to scale interface for customers. >>So the premise that I've been putting forth for, you know, months now, probably well, well over a year, is that, that that data protection is becoming an extension of your, your cybersecurity strategies. So I'm interested in your perspective on cyber recovery. You, you have specific news that you have there? >>Yeah, you know, we, we are, in addition to simplifying things via the, the appliance, we are providing solutions for customers no matter where they're deploying. And cyber recovery, especially when it comes to cloud deployments, is an increasing area of interest and deployment that we see with our customers. So what we're announcing today is that we're expanding our cyber recovery services to be available in Google Cloud with this announcement. It means we're available in all three of the major clouds and it really provides customers the flexibility to secure their data no matter if they're running, you know, on premises in a colo at the edge in the public cloud. And the other nice thing about this, this announcement is that you have the ability to use Google Cloud as a cyber recovery vault that really allows customers to isolate critical data and they can recover that critical data from the vault back to on-premises or from that vault back to running their cyber cyber protection or their data protection solutions in the public cloud. >>I always invoke my, my favorite Matt Baker here. It's not a zero sum game, but this is a perfect example where there's opportunities for a company like Dell to partner with the public cloud provider. You've got capabilities that don't exist there. You've got the on-prem capabilities. We could talk about edge all day, but that's a different topic. Okay, so Mike, my other question Travis, is how does this all fit into Apex? We hear a lot about Apex as a service, it's sort of the new hot thing. What's happening there? What's the news around Apex? >>Yeah, we, we've seen incredible momentum with our Apex solutions since we introduced data protection options into them earlier this year. And we're really building on that momentum with this announcement being, you know, providing solutions that allow customers to consume flexibly. And so what we're announcing specifically is that we're expanding Apex data storage services to include a data protection option. And it's like with all Apex offers, it's a pay as you go solution really streamlines the process of customers purchasing, deploying, maintaining and managing their backup software. All a customer really needs to do is, you know, specify their base capacity, they specify their performance tier, they tell us do they want a a one year term or a three year term and we take it from there. We, we get them up and running so they can start deploying and consuming flexibly. And it's, as with many of our Apex solutions, it's a simple user experience all exposed through a unified Apex console. >>Okay. So it's you keeping it simple, like I think large, medium, small, you know, we hear a lot about t-shirt sizes. I I'm a big fan of that cuz you guys should be smart enough to figure out, you know, based on my workload, what I, what I need, how different is this? I wonder if you guys could, could, could address this. Jeff, maybe you can, >>You can start. Sure. I'll start and then pitch me, you know, Travis, you you jump in when I screw up here. So, awesome. So first I'd say we offer innovative multi-cloud data protection solutions. We provide that deliver performance, efficiency and scale that our customers demand and require. We support as Travis at all the major public clouds. We have a broad ecosystem of workload support and I guess the, the great news is we're up to 80% more cost effective than any of the competition. >>80%. 80%, That's a big number, right. Travis, what's your point of view on this? Yeah, >>I, I think number one, end to end data protection. We, we are that one stop shop that I talked about. Whether it's a simplified appliance, whether it's deployed in the cloud, whether it's at the edge, whether it's integrated appliances, target appliances, software, we have solutions that span the gamut as a service. I mentioned the Apex solution as well. So really we can, we can provide solutions that help support customers and protect them, any workload, any cloud, anywhere that data lives edge core to cloud. The other thing that we hear as a, as a, a big differentiator for Dell and, and Jeff touched on on this a little bit earlier, is our intelligent cyber resiliency. We have a unique combination in, in the market where we can offer immutability or protection against deletion as, as sort of that first line of defense. But we can also offer a second level of defense, which is isolation, talking, talking about data vaults or cyber vaults and cyber recovery. And the, at more importantly, the intelligence that goes around that vault. It can look at detecting cyber attacks, it can help customers speed time to recovery and really provides AI and ML to help early diagnosis of a cyber re attack and fast recovery should a cyber attack occur. And, and you know, if you look at customer adoption of that solution specifically in the clouds, we have over 1300 customers utilizing power protect cyber recovery. >>So I think it's fair to say that your, I mean your portfolio has obvious been a big differentiator whenever I talk to, you know, your finance team, Michael Dell, et cetera, that end to end capability that that, that your ability to manage throughout the supply chain. We actually just did a a, an event recently with you guys where you went into what you're doing to make infrastructure trusted. And so my take on that is you, in a lot of respects, you're shifting, you know, the client's burden to your r and d now they have a lot of work to do, so it's, it's not like they can go home and just relax, but, but that's a key part of the partnership that I see. Jeff, I wonder if you could give us the, the, the final thoughts. >>Sure. Dell has a long history of being a trusted partner with it, right? So we have unmatched capabilities. Going back to your point, we have the broadest portfolio, we have, you know, we're a leader in every category that we participate in. We have a broad deep breadth of portfolio. We have scale, we have innovation that is just unmatched within data protection itself. We are the trusted market leader, no if and or bots, we're number one for both data protection software in appliances per idc. And we would just name for the 17th consecutive time the leader in the, the Gartner Magic Quadrant. So bottom line is customers can count on Dell. >>Yeah, and I think again, we're seeing the evolution of, of data protection. It's not like the last 10 years, it's really becoming an adjacency and really a key component of your cyber strategy. I think those two parts of the organization are coming together. So guys, really appreciate your time. Thanks for Thank you sir. Thanks Dave. Travis, good to see you. All right, in a moment I'm gonna come right back and summarize what we learned today, what actions you can take for your business. You're watching the future of multi-cloud data protection made possible by Dell and collaboration with the cube, your leader in enterprise and emerging tech coverage right back >>In our data driven world. Protecting data has never been more critical to guard against everything from cyber incidents to unplanned outages. You need a cyber resilient, multi-cloud data protection strategy. >>It's not a matter of if you're gonna get hacked, it's a matter of when. And I wanna know that I can recover and continue to recover each day. >>It is important to have a cyber security and a cyber resiliency plan in place because the threat of cyber attack are imminent. >>Power protects. Data manager from Dell Technologies helps deliver the data protection and security confidence you would expect from a trusted partner and market leader. >>We chose Power Protect Data Manager because we've been a strategic partner with Dell Technologies for roughly 20 years now. Our partnership with Dell Technologists has provided us with the ability to scale and grow as we've transitioned from 10 billion in assets to 20 billion. >>With Power Protect Data Manager, you can enjoy exceptional ease of use to increase your efficiency and reduce costs. >>Got installed it by myself, learned it by myself with very intuitive >>While restoring a machine with Power Protect Data Manager is fast. We can fully manage Power Protect through the center. We can recover a whole machine in seconds. >>Data Manager offers innovation such as Transparent snapshots to simplify virtual machine backups and it goes beyond backup and restore to provide valuable insights and to protected data workloads and VMs. >>In our previous environment, it would take anywhere from three to six hours at night to do a single backup of each vm. Now we're backing up hourly and it takes two to three seconds with the transparent snapshots. >>With Power Protects Data Manager, you get the peace of mind knowing that your data is safe and available whenever you need it. >>Data is extremely important. We can't afford to lose any data. We need things just to work. >>Start your journey to modern data protection with Dell Power Protect Data manager. Visit dell.com/power Protect Data Manager. >>We put forth the premise in our introduction that the world's of data protection in cybersecurity must be more integrated. We said that data recovery strategies have to be built into security practices and procedures and by default this should include modern hardware and software. Now in addition to reviewing some of the challenges that customers face, which have been pretty well documented, we heard about new products that Dell Technologies is bringing to the marketplace that specifically address these customer concerns. There were three that we talked about today. First, the Power Protect Data Manager Appliance, which is an integrated system taking advantage of Dell's history in data protection, but adding new capabilities. And I want to come back to that in the moment. Second is Dell's Power Protect cyber recovery for Google Cloud platform. This rounds out the big three public cloud providers for Dell, which joins AWS and and Azure support. >>Now finally, Dell has made its target backup appliances available in Apex. You might recall earlier this year we saw the introduction from Dell of Apex backup services and then in May at Dell Technologies world, we heard about the introduction of Apex Cyber Recovery Services. And today Dell is making its most popular backup appliances available and Apex. Now I wanna come back to the Power Protect data manager appliance because it's a new integrated appliance. And I asked Dell off camera really what is so special about these new systems and what's really different from the competition because look, everyone offers some kind of integrated appliance. So I heard a number of items, Dell talked about simplicity and efficiency and containers and Kubernetes. So I kind of kept pushing and got to what I think is the heart of the matter in two really important areas. One is simplicity. >>Dell claims that customers can deploy the system in half the time relative to the competition. So we're talking minutes to deploy and of course that's gonna lead to much simpler management. And the second real difference I heard was backup and restore performance for VMware workloads. In particular, Dell has developed transparent snapshot capabilities to fundamentally change the way VMs are protected, which leads to faster backup and restores with less impact on virtual infrastructure. Dell believes this new development is unique in the market and claims that in its benchmarks the new appliance was able to back up 500 virtual machines in 47% less time compared to a leading competitor. Now this is based on Dell benchmarks, so hopefully these are things that you can explore in more detail with Dell to see if and how they apply to your business. So if you want more information, go to the data protectionPage@dell.com. You can find that at dell.com/data protection. And all the content here and other videos are available on demand@thecube.net. Check out our series on the blueprint for trusted infrastructure, it's related and has some additional information. And go to silicon angle.com for all the news and analysis related to these and other announcements. This is Dave Valante. Thanks for watching the future of multi-cloud protection made possible by Dell in collaboration with the Cube, your leader in enterprise and emerging tech coverage.

Published Date : Oct 28 2022

SUMMARY :

And the lack of that business And at the end of the day, more, not less complexity, Jeff Boudreaux is the president and general manager of Dell's Infrastructure Solutions Group, Good to see you. Let's start off, Jeff, with a high level, you know, I'd like to talk about the So they need to make sure that that data data sprawl, what do you mean by that? So for those big three themes, I'd say, you know, you have data sprawl, which is the big one, which is all about the massive amounts of it's something we have to help our customers with. What, what are those We talked about that growth and gravity of the data. So how does that affect the cyber strategies and the, And today as the world with cyber tax being more and more sophisticated, You know, it's funny, I said this in my open, I, I think that prior to the pandemic businesses that very, you know, the multicloud world just recently, I don't know if you've seen it, but the global data protected, Not to be confused with gdpr, Actually that was released today and confirms everything we just talked about around customer challenges, At, at a high level, Jeff, can you kind of address why Dell and from your point of view is best suited? We think Dell is uniquely positioned to help our customers as a one stop shop, if you will, It's really designed to meet the needs What, what do you mean by simple? We wanna provide simplicity everywhere, going back to helping with the complexity challenge, and that's from deployment So how, what's your point of view on resilience? Harbor that meets all the needs of the financial sector. So it's interesting when you think about the, the NIST framework for cyber security, it's all about about layers. the context, when you look at the data protection market, Dell has been a leader in providing solutions but then you talk to customers and they're like, Well, we actually want appliances because we just wanna put it in and it works, You know, part of the reason I gave you some of those stats to begin with is that we have at this strong foundation of, So the premise that I've been putting forth for, you know, months now, probably well, well over a year, it really provides customers the flexibility to secure their data no matter if they're running, you know, it's sort of the new hot thing. All a customer really needs to do is, you know, specify their base capacity, I I'm a big fan of that cuz you guys should be smart enough to figure out, you know, based on my workload, We support as Travis at all the major public clouds. Travis, what's your point of view on of that solution specifically in the clouds, So I think it's fair to say that your, I mean your portfolio has obvious been a big differentiator whenever I talk to, We are the trusted market leader, no if and or bots, we're number one for both data protection software in what we learned today, what actions you can take for your business. Protecting data has never been more critical to guard against that I can recover and continue to recover each day. It is important to have a cyber security and a cyber resiliency Data manager from Dell Technologies helps deliver the data protection and security We chose Power Protect Data Manager because we've been a strategic partner with With Power Protect Data Manager, you can enjoy exceptional ease of use to increase your efficiency We can fully manage Power Data Manager offers innovation such as Transparent snapshots to simplify virtual Now we're backing up hourly and it takes two to three seconds with the transparent With Power Protects Data Manager, you get the peace of mind knowing that your data is safe and available We need things just to work. Start your journey to modern data protection with Dell Power Protect Data manager. We put forth the premise in our introduction that the world's of data protection in cybersecurity So I kind of kept pushing and got to what I think is the heart of the matter in two really Dell claims that customers can deploy the system in half the time relative to the

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The Future of Multicloud Data Protection is Here FULL EPISODE V1


 

>> Prior to the pandemic, organizations were largely optimized for efficiency as the best path to bottom line profits. Many CIOs tell theCUBE privately that they were caught off guard by the degree to which their businesses required greater resiliency beyond their somewhat cumbersome disaster recovery processes. And the lack of that business resilience has actually cost firms because they were unable to respond to changing market forces. And certainly, we've seen this dynamic with supply chain challenges. And there's a little doubt we're also seeing it in the area of cybersecurity generally, and data recovery specifically. Over the past 30 plus months, the rapid adoption of cloud to support remote workers and build in business resilience had the unintended consequences of expanding attack vectors, which brought an escalation of risk from cybercrime. While security in the public cloud is certainly world class, the result of multicloud has brought with it multiple shared responsibility models, multiple ways of implementing security policies across clouds and on-prem. And at the end of the day, more, not less, . But there's a positive side to this story. The good news is that public policy, industry collaboration and technology innovation is moving fast to accelerate data protection and cybersecurity strategies with a focus on modernizing infrastructure, securing the digital supply chain, and very importantly, simplifying the integration of data protection and cybersecurity. Today, there's heightened awareness that the world of data protection is not only an adjacency to, but is becoming a fundamental component of cybersecurity strategies. In particular, in order to build more resilience into a business, data protection people, technologies and processes must be more tightly coordinated with security operations. Hello, and welcome to "The Future of Multicloud Data Protection" made possible by Dell in collaboration with theCUBE. My name is Dave Vellante and I'll be your host today. In this segment, we welcome into theCUBE two senior executives from Dell who will share details on new technology announcements that directly address these challenges. Jeff Boudreau is the President and General Manager of Dell's Infrastructure Solutions Group, ISG, and he's going to share his perspectives on the market and the challenges he's hearing from customers. And we're going to ask Jeff to double click on the messages that Dell is putting into the marketplace and give us his detailed point of view on what it means for customers. Now, Jeff is going to be joined by Travis Vigil. Travis is the Senior Vice-President of Product Management for ISG at Dell Technologies, and he's going to give us details on the products that are being announced today and go into the hard news. Now, we're also going to challenge our guests to explain why Dell's approach is unique and different in the marketplace. Thanks for being with us. Let's get right into it. (upbeat music) We're here with Jeff Boudreau and Travis Vigil, and we're going to dig into the details about Dell's big data protection announcement. Guys, good to see you. Thanks for coming in. >> Good to see you. Thank you for having us. >> You're very welcome. Alright, let's start off Jeff, with the high level. You know, I'd like to talk about the customer, what challenges they're facing? You're talking to customers all the time. What are they telling you? >> Sure, as you know, we spend a lot of time with our customers, specifically listening, learning, understanding their use cases, their pain points within their specific environments. They tell us a lot. No surprise to any of us that data is a key theme that they talk about. It's one of their most important assets. They need to extract more value from that data to fuel their business models, their innovation engines, their competitive edge. So, they need to make sure that that data is accessible, it's secure and its recoverable, especially in today's world with the increased cyber attacks. >> Okay, so maybe we could get into some of those challenges. I mean, when you talk about things like data sprawl, what do you mean by that? What should people know? >> Sure, so for those big three themes, I'd say, you have data sprawl, which is the big one, which is all about the massive amounts of data. It's the growth of that data, which is growing at unprecedented rates. It's the gravity of that data and the reality of the multicloud sprawl. So stuff is just everywhere, right? Which increases that surface as attack space for cyber criminals. >> And by gravity, you mean the data's there and people don't want to move it. >> It's everywhere, right? And so when it lands someplace, think Edge, Core or Cloud, it's there. And it's something we have to help our customers with. >> Okay, so it's nuanced 'cause complexity has other layers. What are those layers? >> Sure. When we talk to our customers, they tell us complexity is one of their big themes. And specifically it's around data complexity. We talked about that growth and gravity of the data. We talk about multicloud complexity and we talk about multicloud sprawl. So multiple vendors, multiple contracts, multiple tool chains, and none of those work together in this multicloud world. Then that drives their security complexity. So, we talk about that increased attack surface. But this really drives a lot of operational complexity for their teams. Think about we're lacking consistency through everything. So people, process, tools, all that stuff, which is really wasting time and money for our customers. >> So, how does that affect the cyber strategies and the, I mean, I've often said the Cisco, now they have this shared responsibility model. They have to do that across multiple clouds. Every cloud has its own security policies and frameworks and syntax. So, maybe you could double click on your perspective on that. >> Sure. I'd say the big challenge customers have seen, it's really inadequate cyber resiliency and specifically, they're feeling very exposed. And today as the world with cyber attacks being more and more sophisticated, if something goes wrong, it is a real challenge for them to get back up and running quickly. And that's why this is such a big topic for CEOs and businesses around the world. You know, it's funny. I said this in my open. I think that prior to the pandemic businesses were optimized for efficiency, and now they're like, "Wow, we have to actually put some headroom into the system to be more resilient." You know, are you hearing that? >> Yeah, we absolutely are. I mean, the customers really, they're asking us for help, right? It's one of the big things we're learning and hearing from them. And it's really about three things. One's about simplifying IT. Two, it's really helping them to extract more value from their data. And then the third big piece is ensuring their data is protected and recoverable regardless of where it is going back to that data gravity and that very, you know, the multicloud world. Just recently, I don't know if you've seen it, but the Global Data Protected, excuse me, the Global Data Protection Index. >> GDPI. >> Yes. Jesus. >> Not to be confused with GDPR. >> Actually, that was released today and confirms everything we just talked about around customer challenges. But also it highlights at an importance of having a very cyber, a robust cyber resilient data protection strategy. >> Yeah, I haven't seen the latest, but I want to dig into it. I think this, I've done this many, many years in a row. I'd like to look at the time series and see how things have changed. All right. At a high level, Jeff, can you kind of address why Dell, from your point of view is best suited? >> Sure. So, we believe there's a better way or a better approach on how to handle this. We think Dell is uniquely positioned to help our customers as a one stop shop, if you will, for that cyber resilient multicloud data protection solution and needs. We take a modern, a simple and resilient approach. >> What does that mean? What do you mean by modern? >> Sure. So modern, we talk about our software defined architecture. Right? It's really designed to meet the needs not only of today, but really into the future. And we protect data across any cloud and any workload. So, we have a proven track record doing this today. We have more than 1,700 customers that trust us to protect more than 14 exabytes of their data in the cloud today. >> Okay, so you said modern, simple and resilient. What do you mean by simple? >> Sure. We want to provide simplicity everywhere, going back to helping with the complexity challenge. And that's from deployment to consumption, to management and support. So, our offers will deploy in minutes. They are easy to operate and use, and we support flexible consumption models for whatever the customer may desire. So, traditional subscription or as a service. >> And when you talk about resilient, I mean, I put forth that premise, but it's hard because people say, "Well, that's going to cost us more. Well, it may, but you're going to also reduce your risk." So, what's your point of view on resilience? >> Yeah, I think it's something all customers need. So, we're going to be providing a comprehensive and resilient portfolio of cyber solutions that are secure by design. And we have some unique capabilities and a combination of things like built in immutability, physical and logical isolation. We have intelligence built in with AI part recovery. And just one, I guess fun fact for everybody is we have, our cyber vault is the only solution in the industry that is endorsed by Sheltered Harbor that meets all the needs of the financial sector. >> So it's interesting when you think about the NIST framework for cybersecurity. It's all about about layers. You're sort of bringing that now to data protection. >> Jeff: Correct. Yeah. >> All right. In a minute, we're going to come back with Travis and dig into the news. We're going to take a short break. Keep it right there. (upbeat music) (upbeat adventurous music) Okay, we're back with Jeff and Travis Vigil to dig deeper into the news. Guys, again, good to see you. Travis, if you could, maybe you, before we get into the news, can you set the business context for us? What's going on out there? >> Yeah. Thanks for that question, Dave. To set a little bit of the context, when you look at the data protection market, Dell has been a leader in providing solutions to customers for going on nearly two decades now. We have tens of thousands of people using our appliances. We have multiple thousands of people using our latest modern, simple PowerProtect Data Manager Software. And as Jeff mentioned, we have, 1,700 customers protecting 14 exabytes of data in the public clouds today. And that foundation gives us a unique vantage point. We talked to a lot of customers and they're really telling us three things. They want simple solutions. They want us to help them modernize. And they want us to add as the highest priority, maintain that high degree of resiliency that they expect from our data protection solutions. So, that's the backdrop to the news today. And as we go through the news, I think you'll agree that each of these announcements deliver on those pillars. And in particular, today we're announcing the PowerProtect Data Manager Appliance. We are announcing PowerProtect Cyber Recovery Enhancements, and we are announcing enhancements to our APEX Data Storage Services. >> Okay, so three pieces. Let's dig to that. It's interesting, appliance, everybody wants software, but then you talk to customers and they're like, "Well, we actually want appliances because we just want to put it in and it works." >> Travis: (laughs) Right. >> It performs great. So, what do we need to know about the appliance? What's the news there? >> Well, you know, part of the reason I gave you some of those stats to begin with is that we have this strong foundation of experience, but also intellectual property components that we've taken that have been battle tested in the market. And we've put them together in a new simple, integrated appliance that really combines the best of the target appliance capabilities we have with that modern, simple software. And we've integrated it from the, you know, sort of taking all of those pieces, putting them together in a simple, easy to use and easy to scale interface for customers. >> So, the premise that I've been putting forth for months now, probably well over a year, is that data protection is becoming an extension of your cybersecurity strategies. So, I'm interested in your perspective on cyber recovery. Your specific news that you have there. >> Yeah, you know, we are in addition to simplifying things via the appliance, we are providing solutions for customers no matter where they're deploying. And cyber recovery, especially when it comes to cloud deployments, is an increasing area of interest and deployment that we see with our customers. So, what we're announcing today is that we're expanding our cyber recovery services to be available in Google Cloud. With this announcement, it means we're available in all three of the major clouds and it really provides customers the flexibility to secure their data no matter if they're running on-premises, in Acolo, at the Edge, in the public cloud. And the other nice thing about this announcement is that you have the ability to use Google Cloud as a cyber recovery vault that really allows customers to isolate critical data and they can recover that critical data from the vault back to on-premises or from that vault back to running their cyber protection or their data protection solutions in the public cloud. >> I always invoke my favorite Matt Baker here. "It's not a zero sum game", but this is a perfect example where there's opportunities for a company like Dell to partner with the public cloud provider. You've got capabilities that don't exist there. You've got the on-prem capabilities. We could talk about Edge all day, but that's a different topic. Okay, so my other question Travis, is how does this all fit into APEX? We hear a lot about APEX as a service. It's sort of the new hot thing. What's happening there? What's the news around APEX? >> Yeah, we've seen incredible momentum with our APEX solutions since we introduced data protection options into them earlier this year. And we're really building on that momentum with this announcement being providing solutions that allow customers to consume flexibly. And so, what we're announcing specifically is that we're expanding APEX Data Storage Services to include a data protection option. And it's like with all APEX offers, it's a pay-as-you-go solution. Really streamlines the process of customers purchasing, deploying, maintaining and managing their backup software. All a customer really needs to do is specify their base capacity. They specify their performance tier. They tell us do they want a one year term or a three year term and we take it from there. We get them up and running so they can start deploying and consuming flexibly. And as with many of our APEX solutions, it's a simple user experience all exposed through a unified APEX Console. >> Okay, so it's, you're keeping it simple, like I think large, medium, small. You know, we hear a lot about T-shirt sizes. I'm a big fan of that 'cause you guys should be smart enough to figure out, you know, based on my workload, what I need. How different is this? I wonder if you guys could address this. Jeff, maybe you can start. >> Sure, I'll start and then- >> Pitch me. >> You know, Travis, you jump in when I screw up here. >> Awesome. >> So, first I'd say we offer innovative multicloud data protection solutions. We provide that deliver performance, efficiency and scale that our customers demand and require. We support as Travis said, all the major public clouds. We have a broad ecosystem of workload support and I guess the great news is we're up to 80% more cost effective than any of the competition. >> Dave: 80%? >> 80% >> Hey, that's a big number. All right, Travis, what's your point of view on this? >> Yeah, I think number one, end-to-end data protection. We are that one stop shop that I talked about, whether it's a simplified appliance, whether it's deployed in the cloud, whether it's at the Edge, whether it's integrated appliances, target appliances, software. We have solutions that span the gamut as a service. I mentioned the APEX Solution as well. So really, we can provide solutions that help support customers and protect them, any workload, any cloud, anywhere that data lives. Edge, Core to Cloud. The other thing that we hear as a big differentiator for Dell, and Jeff touched on on this a little bit earlier, is our Intelligent Cyber Resiliency. We have a unique combination in the market where we can offer immutability or protection against deletion as sort of that first line of defense. But we can also offer a second level of defense, which is isolation, talking about data vaults or cyber vaults and cyber recovery. And more importantly, the intelligence that goes around that vault. It can look at detecting cyber attacks. It can help customers speed time to recovery. And really provides AI and ML to help early diagnosis of a cyber attack and fast recovery should a cyber attack occur. And if you look at customer adoption of that solution, specifically in the cloud, we have over 1300 customers utilizing PowerProtect Cyber Recovery. >> So, I think it's fair to say that your portfolio has obviously been a big differentiator. Whenever I talk to your finance team, Michael Dell, et cetera, that end-to-end capability, that your ability to manage throughout the supply chain. We actually just did an event recently with you guys where you went into what you're doing to make infrastructure trusted. And so my take on that is you, in a lot of respects, you're shifting the client's burden to your R&D. now they have a lot of work to do, so it's not like they can go home and just relax. But that's a key part of the partnership that I see. Jeff, I wonder if you could give us the final thoughts. >> Sure. Dell has a long history of being a trusted partner within IT, right? So, we have unmatched capabilities. Going back to your point, we have the broadest portfolio. We're a leader in every category that we participate in. We have a broad deep breadth of portfolio. We have scale. We have innovation that is just unmatched. Within data protection itself, we are the trusted market leader. No if, ands or buts. We're number one for both data protection software in appliances per IDC and we were just named for the 17th consecutive time the leader in the Gartner Magic Quadrant. So, bottom line is customers can count on Dell. >> Yeah, and I think again, we're seeing the evolution of data protection. It's not like the last 10 years. It's really becoming an adjacency and really, a key component of your cyber strategy. I think those two parts of the organization are coming together. So guys, really appreciate your time. Thanks for coming. >> Thank you, sir. >> Dave. >> Travis, good to see you. All right, in a moment I'm going to come right back and summarize what we learned today, what actions you can take for your business. You're watching "The Future of Multicloud Data Protection" made possible by Dell in collaboration with theCUBE, your leader in enterprise and emerging tech coverage. Right back. >> Advertiser: In our data-driven world, protecting data has never been more critical. To guard against everything from cyber incidents to unplanned outages, you need a cyber resilient multicloud data protection strategy. >> It's not a matter of if you're going to get hacked, it's a matter of when. And I want to know that I can recover and continue to recover each day. >> It is important to have a cyber security and a cyber resiliency plan in place because the threat of cyber attack are imminent. >> Advertiser: PowerProtect Data Manager from Dell Technologies helps deliver the data protection and security confidence you would expect from a trusted partner and market leader. >> We chose PowerProtect Data Manager because we've been a strategic partner with Dell Technologies for roughly 20 years now. Our partnership with Dell Technologies has provided us with the ability to scale and grow as we've transitioned from 10 billion in assets to 20 billion. >> Advertiser: With PowerProtect Data Manager, you can enjoy exceptional ease of use to increase your efficiency and reduce costs. >> I'd installed it by myself, learn it by myself. It was very intuitive. >> While restoring your machine with PowerProtect Data Manager is fast, we can fully manage PowerProtect through the center. We can recover a whole machine in seconds. >> Instructor: Data Manager offers innovation such as transparent snapshots to simplify virtual machine backups, and it goes beyond backup and restore to provide valuable insights into protected data, workloads and VMs. >> In our previous environment, it would take anywhere from three to six hours a night to do a single backup of each VM. Now, we're backing up hourly and it takes two to three seconds with the transparent snapshots. >> Advertiser: With PowerProtect's Data Manager, you get the peace of mind knowing that your data is safe and available whenever you need it. >> Data is extremely important. We can't afford to lose any data. We need things just to work. >> Advertiser: Start your journey to modern data protection with Dell PowerProtect's Data Manager. Visit dell.com/powerprotectdatamanager >> We put forth the premise in our introduction that the worlds of data protection in cybersecurity must be more integrated. We said that data recovery strategies have to be built into security practices and procedures and by default, this should include modern hardware and software. Now, in addition to reviewing some of the challenges that customers face, which have been pretty well documented, we heard about new products that Dell Technologies is bringing to the marketplace that specifically address these customer concerns. And there were three that we talked about today. First, the PowerProtect Data Manager Appliance, which is an integrated system taking advantage of Dell's history in data protection, but adding new capabilities. And I want to come back to that in a moment. Second is Dell's PowerProtect Cyber Recovery for Google Cloud platform. This rounds out the big three public cloud providers for Dell, which joins AWS and Azure support. Now finally, Dell has made its target backup appliances available in APEX. You might recall, earlier this year we saw the introduction from Dell of APEX Backup Services and then in May at Dell Technologies World, we heard about the introduction of APEX Cyber Recovery Services. And today, Dell is making its most popular backup appliances available in APEX. Now, I want to come back to the PowerProtect Data Manager Appliance because it's a new integrated appliance and I asked Dell off camera, "Really what is so special about these new systems and what's really different from the competition?" Because look, everyone offers some kind of integrated appliance. So, I heard a number of items. Dell talked about simplicity and efficiency and containers and Kubernetes. So, I kind of kept pushing and got to what I think is the heart of the matter in two really important areas. One is simplicity. Dell claims that customers can deploy the system in half the time relative to the competition. So, we're talking minutes to deploy, and of course that's going to lead to much simpler management. And the second real difference I heard was backup and restore performance for VMware workloads. In particular, Dell has developed transparent snapshot capabilities to fundamentally change the way VMs are protected, which leads to faster backup and restores with less impact on virtual infrastructure. Dell believes this new development is unique in the market and claims that in its benchmarks, the new appliance was able to back up 500 virtual machines in 47% less time compared to a leading competitor. Now, this is based on Dell benchmarks, so hopefully these are things that you can explore in more detail with Dell to see if and how they apply to your business. So if you want more information, go to the Data Protection Page at dell.com. You can find that at dell.com/dataprotection. And all the content here and other videos are available on demand at theCUBE.net. Check out our series on the blueprint for trusted infrastructure, it's related and has some additional information. And go to siliconangle.com for all the news and analysis related to these and other announcements. This is Dave Vellante. Thanks for watching "The Future of Multicloud Protection" made possible by Dell, in collaboration with theCUBE, your leader in enterprise and emerging tech coverage. (upbeat music)

Published Date : Oct 27 2022

SUMMARY :

by the degree to which their businesses Good to see you. You know, I'd like to So, they need to make sure I mean, when you talk about and the reality of the multicloud sprawl. mean the data's there to help our customers with. Okay, so it's nuanced 'cause and gravity of the data. They have to do that into the system to be more resilient." and that very, you know, and confirms everything we just talked I'd like to look at the time series on how to handle this. in the cloud today. Okay, so you said modern, And that's from deployment to consumption, to also reduce your risk." that meets all the needs that now to data protection. Yeah. and dig into the news. So, that's the backdrop to the news today. Let's dig to that. What's the news there? and easy to scale interface for customers. So, the premise that that critical data from the to partner with the public cloud provider. that allow customers to consume flexibly. I'm a big fan of that 'cause you guys You know, Travis, you and I guess the great news is we're up your point of view on this? I mentioned the APEX Solution as well. to say that your portfolio Going back to your point, we of the organization Travis, good to see you. to unplanned outages, you and continue to recover each day. It is important to and security confidence you would expect from 10 billion in assets to 20 billion. to increase your efficiency I'd installed it by we can fully manage to simplify virtual machine backups, from three to six hours a and available whenever you need it. We need things just to work. journey to modern data protection and of course that's going to

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Martin Mao & Jeff Cobb, Chronosphere | KubeCon + CloudNativeCon NA 2022


 

>>Good afternoon everyone, and welcome back to Cuan where my cohost John Farer and I are broadcasting live, along with Lisa Martin from Cuan Detroit, Michigan. We are joined this afternoon by two very interesting gentlemen who also happen to be legends on the cube. John, how long have you known the next few? They've, >>They've made their mark on the cube with Jerry Chen from Greylock was one of our most attended cube guests. He's a VC partner at Greylock and an investor and this company that just launched their new cloud observability platform should be a great segment. >>Well, I'm excited. I are. Are you excited? Should I string this out just a little bit longer? No, I won't. I won't do that to you. Please welcome Martin and Jeff from Chronosphere Martin. Jeff, thank you so much for being >>Here. Thank you for having us. Thank you. >>I noticed right away that you have raised a mammoth series C. Yeah. 200 million if I'm not mistaken. >>That is correct. >>Where's the company at? >>Yeah, so we raised that series C a year ago. In fact, we were just talking about it a year ago at Cub Con. Since then, at the time we're about 80 employees or so. Since then, we've tripled the headcount, so we're over 200 people. Casual, triple casual, triple of the headcount. Yeah. Luckily it was the support of business, which is also tripled in the last year. So we're very lucky from that perspective as well. And a couple of other things we're pretty proud of last year. We've had a hundred percent customer retention, which is always a great thing to have as a SaaS platform there. >>Real metric if you've had a hundred percent. I'm >>Kidding. It's a good metric to, to put out there if you had a hundred percent. I would say for sure. It's an A for sure and exactly welcome to meet >>Anyone else who's had a hundred percent >>Customer attention here at coupon this week and 90% of our customers are using more of the service and, and you know, therefore paying more for the service as well. So those are great science for us and I think it shows that we're clearly doing something right on the product side. I would say. And >>Last and last time you're on the cube. We're talking about about the right data. Not so much a lot of data, if I remember correctly. Yeah, a hundred percent. And that was a unique approach. Yeah, it's a data world on relative observability. And you guys just launched a new release of your platform, cloud native platform. What's new in the platform? Can you share an update on what you guys release? >>Yeah, well we did and, and you, you bring up a great point. You know, like it's not just in observably but overall data is exploding. Alright, so three things there. It's like, hey, can your platform even handle the explosion of data? Can it control it over time and make sure that as your business grows, the data doesn't continue explode at the same time. And then for the end users, can they make sense of all this data? Cuz what's the point of having it if the end users can't make sense of it? So actually our product announcement this time is a pretty big refresh of, of a lot of features in our, in our platform. And it actually tackles all three of these particular components. And I'll let Jeff, our head of product, Doug, >>You, you run product, you get the keys to the kingdom, I do product roadmap. People saying, Hey this, take this out. You're under a lot of pressure. What makes the platform platform a great observability product? >>So the keystone of what we do that's different is helping you control the data, right? As we're talking about there's an infinite amount of data. These systems are getting more and more and more complicated. A lot of what we do is help you understand the utility of the telemetry so that you can optimize for keeping and storing and paying for the data that's actually helpful as opposed to the stuff that isn't. >>What's the benefit now with observability, with all the noise out in the marketplace, there's been a shift over the past couple years. Cloud native at scale, you're seeing a lot more automation, almost a set to support the growth for more application development. We had a Docker CEO on earlier today, he said there are more applications being deployed in the past year than in the history of open source. So more and more apps are being deployed, more data's being generated. What's the key to observability right now that's gonna separate the winners from the losers? >>Yeah, I think, you know, not only are there more applications being deployed, but there are smaller and small applications being deployed mostly on containers these days more than if they, hence this conference gets larger and larger every year. Right? So, you know, I think the key is a can your system handle this data explosion is, is the first thing. Not only can it handle the data explosion, but you know, APM solutions have been around for a very long time and those were really introspecting into an application. Whereas these days what's more important is, well how is your application interfacing with every other application in your distributed architecture there, right? So the use case is slightly different there. And then to what Jeff was saying is like once the data is there, not only making use of what is actually useful to you, but then having the end user make sense of it. >>Because we, we, we always think about the technology changes. We forget that the end users are different now we used to have IT operations team operating everything and the developers would write the application, just throw it over the wall. These days the developers have to actually operate this thing in production. So the end users of these systems are very different as well. And you can imagine these are folks, your average developer as maybe not operated things for many years in production before. So they need to, that they need to pick up a new skill set, they need to use new tooling in order to, to do that. So yeah, it's, it's, >>And you got the developer persona, you got a developer that's building products for builders and developers that are building products to be consumed. So they're not, they're not really infrastructure builders, they're just app developers. >>Exactly. Exactly. That's right. And that's what a lot of the new functionality that we're introducing here at the show is all about is helping developers who build software by day and are on call by night, actually get in context. There's so much data chances of when that, when one of those pages goes off and your number comes up, that the problem happens to be in the part of the system that you know a lot about are pretty low, chances are you're gonna get bothered about something else. So we've built a feature, we call it collections that's about putting you in the right context and connecting you into the piece of the system where the problem is to orient you and to get you started. So instead of waiting through, through hundreds of millions of things, you're waiting through the stuff that's in the immediate neighborhood of where the >>Problem is. Yeah. To your point about data, you can't let it go unchecked. That's right. You gotta gotta understand that. And we were talking about containers again with, again with docker, you know, nuance point, but oh, scan your container. But not everyone's scanning the containers security nightmare, right? I mean, >>Well I think one of the things that I, I loved in reading the notes in preparation for you coming up is you've actually created cloud native observability with the goal of eliminating engineering burnout. And what you're talking about there is actually the cognitive burden of when things happen. Yeah, for sure. We we're, you know, we're not just designing for when everything goes right, You need to be prepared for when everything goes wrong and that poor lonely individual in the middle of the night has, it's >>A tough job. >>Has to navigate that >>And, and observability is just one thing you gotta mean like security is another thing. So, so many more things have been piled on top of the developer in addition to actually creating the application. Right? It is. There is a lot. And you know, observably is one of those key things you need to do your job. So as much as, as much as we can make that easier, that's a better bit. Like there are so many things being piled on right now. >>That's the holy grail right there. Because they don't want to be doing exactly >>The work. Exactly. They're not observability experts. >>Exactly. And automating that in. So where do you guys weigh in on the automation wave? Everything's automation. Yeah. Is that kind of a hand waving or what's going on? What's the reality? What's actually happening? >>Yeah, I think automation I think is key. You hear a lot of ai ml ops there. I, I don't know if I really believe in that or having a machine self heal itself or anything like that. But I think automation is key because there are a lot of repeatable tasks in a lot of what you're doing. So once you detect that something goes wrong, generally if you've seen it before, you know what the fix is. So I think automation plays a key on the sense that once it's detected again the second time, the third time, okay, I know what I did the previous time, let, let's make sure we can do that again. So automation I think is key. I think it helps a lot with the burnout. I dunno if I'd go as far as the >>Same burnout's a big deal. >>Well there's an example again in the, in the stuff we're releasing this week, a new feature we call query accelerator. That's a form of automation. Problem is you got all this data, mountain of data, put you in the right context so you're at least in the right neighborhood, but now you need to query it. You gotta get the data to actually inform the specific problem you're trying to solve. And the burden on the developer in that situation is really high. You have to know what you're looking for and you have to know how to efficiently ask for it. So you're not waiting for a long time and >>We >>Built a feature, you tell us what you want, we will figure out how to get it for you efficiently. That's the kind of automation that we're focused on. That's actually a good service. How can we, it >>Sounds >>Blissful. How can we accelerate and optimize what you were gonna do anyway, rather than trying to read your mind or predict the future. >>Yes, >>Savannah, some community forward. Yeah, I, I'm, so I'm curious, you, you clearly lead with a lot of empathy, both of you and, and putting your, well you probably have experience with this as well, but putting your mind or putting yourself in the mind to the developer are, what's that like for you from a product development standpoint? Are you doing a lot of community engagement? Are you talking to developers to try and anticipate what they're gonna be needing next in terms of, of your offering? Or how has that work >>For you? Oh, for sure. So, so I run product, I have a lot of product managers who work for me. Somebody that I used to work with, she was accusing me, but what she called, she called me an anthropologist of a product manager. I >>Get these kind of you, the very good design school vibes from you both of you, which >>Is, and the reason why she said the way you do this, you go and you live with them in order to figure out what a day in their life is really like, what the job is really like, what's easy, what's hard. And that's what we try to aim at and try to optimize for. So that's very much the way that we do all of >>Our work. And that's really also highlights the fact that we're in a market that requires acute realtime data from the customer. Cause it's, and it's all new data. Well >>Yeah, it's all changing. The tools change every day. I mean if we're not watching how, and >>So to your point, you need it in real time as well. The whole point of moving to cloud native is you have a reliable product or service there. And like if you need to wait a few minutes to even know that something's wrong, like you've already lost at that point, you've already lost a ton of customers, potentially. You've already lost a ton of business. You know, to your point about the, the community earlier, one other thing we're trying to do is also give back to the community a little bit. So actually two days ago we just announced the open source of a tool that we've been using in our product for a very long time. But of course our product is, is a paid product, right? But actually open source a part of that tool thus that the broader community can benefit as well. And that tool which, which tool is that? It's, it's called Prom lens. And it's actually the Prometheus project is the open sourced metrics project that everybody uses. So this is a query builder that helps developers understand how to create queries in a much more efficient way. We've had in our product for a long time, but we're like, let's give that back to the community so that the broader community of developers out there can have a much easier time creating these queries as well. What's >>Been the feedback? >>We only now it's two days ago so I'm not, I'm not exactly sure. I imagine >>It's great. They're probably playing with it right now. >>Exactly. Exactly. Exactly. For sure. I imagine. Great. >>Yeah, you guys mentioned burnout before and we heard this a lot now you mentioned in terms of data we've been hearing and reporting about Insta security world, which is also data specific observability ties right into security. Yep. How does a company figure out, first of all, burnout's a big problem. It's more and more data coming. It's like, it's like doesn't stop and the breaches are coming too. How does a company know when they need that their observability strategy is broken? Is there sig signs of you know, burnout? Is there signs of breaches? I mean, what are some of the tell signs that if I'm a CSO I go, you know what, maybe I should check out promisee. When do, when do you guys match in and go we're a perfect fit to solve that problem? >>Yeah, I, I would say, you know, because we're focused on the observability side, less so on the security side, some of those signals are like how many incidents do you have? How many outages do you have? What's the occurrence of these things and how long does it take to recover from from from these particular incidents? How >>Upsetting are we finding customers? >>Upsetting are >>Customer. Exactly. >>And and one trend was seeing >>Not churn happening. Exactly. >>And one trend we're seeing in the industry is that 68% of companies are saying that they're having more incidents over time. Right. And if you have more incidents, you can imagine more engineers are being paid, are being woken up and they're being put under more stress. And one thing you said that very interesting is, you know, I think generally in the observability world, you ideally actually don't want to figure out the problem when it goes wrong. Ideally what you want to do these days is figure out how do I remediate this and get the business back to a running state as quickly as I can. And then when the business isn't burning, let me go and figure out what the underlying root cause is. So the strategy there is changed as well from the APM days where like I don't want to figure out the problem in real time. I wanna make sure my business and my service is running as it should be. And then separately from that, once it is then I wanna go >>Under understand that assume it's gonna happen, be ready to close that isolate >>The >>Fire. Exactly. Exactly. And, and you know, you can imagine, you know the whole movement towards C I C D, like generally when you don't touch a system, nothing goes wrong. You deploy change, first thing you do is not figure out why you change break thing. Get that back like underplay that change roll that change back, get your business back to a estate and then take the time where you're not under pressure, you're not gonna be burnt out to figure out what was it about my change that that broke everything. So, yeah. Got >>It. >>Well it's not surprising that you've added some new exciting customers to the roster. We have. We have. You want to tell the audience who they might >>Be? Yes. It's been a few big names in the last year we're pretty excited about. One is Snapchat, I think everybody knows, knows that application And one is Robin Hood. So you know, you can imagine very large, I'll say tech forward companies that have completed their migrations to, to cloud native or a wallet on their way to Cloudnative and, and we like helping those customers for sure. We also like helping a lot of startups out there cause they start off in the cloud native world. Like if you're gonna build a business today, you're gonna use Kubernetes from day one. Right? But we're actually interestingly seeing more and more of is traditional enterprises who are just early, pretty early on in their cloudnative migration then now starting to adopt cloud native at scale and now they're running to the same problems. As well >>Said, the Gartner data last year was something like 85% of companies had not made that transformation. Right. So, and that, I mean that's looking at larger scale companies, obviously >>A hundred, you're >>Right on the pulse. They >>Have finished it, but a lot of them are starting it now. So we're seeing pilot >>Projects, testing and cadence. And I imagine it's a bit of a different pace when you're working with some of those transforming companies versus those startups that are, are just getting rolling. I >>Love and you know, you have a lot of legacy use case you have to, like, if you're a startup, you can imagine there's no baggage, there's no legacy. You're just starting brand new, right? If you're a large enterprise, you have to really think about, okay, well how do I get my active business moved over? But yeah. >>Yeah. And how do you guys see the whole cloud native scale moving with the hyper scales? Like aws? You've got a lot of multi-cloud conversation. We call it super cloud in our narrative, but there's now this new, we're gonna get some of common services being identified. We're seeing a, we're seeing a lot more people recognize and with Kubernetes that hey, you know what, you could get some common services maybe across clouds with SOS doing storage. We got Min iOS doing some storage. Yeah. Cloud flare, I mean starting to see a lot more non-hyper scale systems. >>Yeah, I mean I, and I think that's the pattern there and I think it, it's, especially for enterprise at the top end, right? You see a, a lot of companies are trying to de-risk by saying, Hey, I, I don't want to bet maybe on one cloud provider, I sort of need to hedge my bets a little bit. And Kubernetes is a great tool to go do that. You can imagine some of these other tools you mentioned is a great way to do that. Observability is another great way to do that. Or the cloud providers have their observability or monitoring tooling, but it's really optimized just for that cloud provider, just for those services there. So if you're really trying to run either your custom applications or a multi-cloud approach, you really can't use one cloud providers solution to go solve that problem. Do you >>Guys see yourselves with that unifying >>Layer? We, we, we are a little bit as that lay because it's agnostic to each of the cloud providers. And the other thing is we actually like to understand where our customers run and then try to run their observability stack on a different cloud provider. Cuz we use the cloud ourselves. We're not running our own data centers of course, but it's an interesting thing where everybody has a common dependency on the cloud provider. So when us e one ofs hate to call them out, but when us E one ofs goes down, imagine half the internet goes down, right? And that's the time that you actually need observability. Right? Seriously. And every other tooling there. So we try to find out where do you run and then we try to actually run you elsewhere. But yeah, >>I like that. And nobody wants to see the ugly bits anyway. Exactly. And we all know who when we're all using someone when everything >>Exactly. Exactly, exactly. >>People off the internet. So it's very, I, I really love that. Martin, Jeff, thank you so much for being here with us. Thank you. What's next? What, how do people find out, how do they get one of the jobs since three Xing your >>Employee growth? We're hiring a lot. I think the best thing is to go check out our website chronosphere.io. You'll find out a lot about our, our, our careers, our job openings, the culture we're trying to build here. Find out a lot about the product as well. If you do have an observability problem, like that's the best place to go to find out about that as well. Right. >>Fantastic. Well if you want to join a quarter billion, a quarter of a billion dollar rocket ship over here and certainly a unicorn, get in touch with Martin and Jeff. John, thank you so much for joining me for this very special edition and thank all of you for tuning in to the Cube live here from Motor City. My name's Savannah Peterson and we'll see you in a little bit. >>Robert Herbeck. People obviously know you from Shark Tanks, but the Herbeck group has been really laser focused on cyber security. So I actually helped to bring my.

Published Date : Oct 26 2022

SUMMARY :

John, how long have you known the next few? He's a VC partner at Greylock and an investor and this company that just launched their new cloud Jeff, thank you so much for being Thank you. I noticed right away that you have raised a mammoth series C. And a couple of other things we're pretty proud of last year. Real metric if you've had a hundred percent. It's a good metric to, to put out there if you had a hundred percent. and you know, therefore paying more for the service as well. And you guys just launched a new release of your platform, cloud native platform. So actually our product announcement this time is a pretty big refresh of, You, you run product, you get the keys to the kingdom, I do product roadmap. So the keystone of what we do that's different is helping you control the What's the key to observability right now that's gonna separate the winners from the losers? Not only can it handle the data explosion, but you know, APM solutions have been around for And you can imagine these are folks, And you got the developer persona, you got a developer that's building the part of the system that you know a lot about are pretty low, chances are you're gonna get bothered about And we were talking about containers again with, again with docker, you know, nuance point, We we're, you know, we're not just designing for when everything goes right, You need to be prepared for when everything And you know, observably is one of those key things you need to do your job. That's the holy grail right there. Exactly. So where do you guys weigh in on the automation wave? So once you detect that something goes wrong, generally if you've seen it before, you know what the fix is. You gotta get the data to actually inform the specific problem you're trying to solve. Built a feature, you tell us what you want, we will figure out how to get it for you efficiently. How can we accelerate and optimize what you were gonna do anyway, empathy, both of you and, and putting your, well you probably have experience with this as well, of a product manager. Is, and the reason why she said the way you do this, you go and you live with them in order to And that's really also highlights the fact that we're in a market that requires acute realtime I mean if we're not watching how, and And like if you need to wait a few minutes to even know that something's wrong, like you've already lost at that point, I imagine They're probably playing with it right now. I imagine. I mean, what are some of the tell signs that if I'm a CSO I go, you know what, Exactly. Exactly. And if you have more incidents, you can imagine more engineers are being paid, are being woken up and they're being put And, and you know, you can imagine, you know the whole movement towards C I C D, You want to tell the audience who they might So you know, you can imagine very large, Said, the Gartner data last year was something like 85% of companies had not made that transformation. Right on the pulse. So we're seeing pilot And I imagine it's a bit Love and you know, you have a lot of legacy use case you have to, like, if you're a startup, you can imagine there's no baggage, We're seeing a, we're seeing a lot more people recognize and with Kubernetes that hey, you know what, tools you mentioned is a great way to do that. And that's the time that you actually need observability. And we all know who when we're all using someone when Exactly. Martin, Jeff, thank you so much for being here with If you do have an observability problem, like that's the best place to go to find out about of you for tuning in to the Cube live here from Motor City. People obviously know you from Shark Tanks, but the Herbeck group has been really

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The Alignment of Data Protection and Cybersecurity


 

(light upbeat music) >> Prior to the pandemic, organizations were largely optimized for efficiency, as the best path to bottom line profits. Many CIOs tell theCUBE privately that they were caught off guard by the degree to which their businesses required greater resiliency beyond their somewhat cumbersome disaster recovery processes. And the lack of that business resilience has actually cost firms because they were unable to respond to changing market forces. Certainly we've seen this dynamic with supply chain challenges. And there's a little doubt we're also seeing it in the area of cybersecurity generally, and data recovery specifically. Over the past 30 plus months, the rapid adoption of cloud to support remote workers, and building business resilience, had the unintended consequences of expanding attack vectors which brought an escalation of risk from cybercrime. While security in the public clouds is certainly world class, the result of multi-cloud has brought with it multiple shared responsibility models, multiple ways of implementing security policies across clouds, and on-prem. At the end of the day, more, not less, complexity. But there's a positive side to this story. The good news is that public policy, industry collaboration, and technology innovation is moving fast to accelerate data protection and cybersecurity strategies with a focus on modernizing infrastructure, securing the digital supply chain, and very importantly simplifying the integration of data protection and cybersecurity. Today there's heightened awareness that the world of data protection is not only an adjacency to but it's becoming a fundamental component of cybersecurity strategies. In particular, in order to build more resilience into a business, data protection, people, technologies, and processes must be more tightly coordinated with security operations. Hello and welcome to the future of multi-cloud data protection made possible by Dell in collaboration with theCUBE. My name is Dave Vellante and I'll be your host today. In this segment, we welcome into theCUBE two senior executives from Dell who will share details on new technology announcements that directly address these challenges. Jeff Boudreau is the president and general manager of Dell's Infrastructure Solutions Group ISG, and he's going to share his perspectives on the market and the challenges he's hearing from customers. And we're going to ask Jeff to double click on the messages that Dell is putting into the marketplace and give us his detailed point of view on what it means for customers. Now Jeff is going to be joined by Travis Vigil. Travis is the senior vice president of product management for ISG at Dell Technologies, and he's going to give us details on the the products that are being announced today, and go into the hard news. Now, we're also going to challenge our guests to explain why Dell's approach is unique and different in the marketplace. Thanks for being with us. Let's get right into it. (light upbeat music)

Published Date : Oct 26 2022

SUMMARY :

by the degree to which their businesses

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Jeff Boudreau, Dell Technology Summit


 

>>Welcome back to the Cube's exclusive coverage of the Dell Technology Summit. I'm Dave Ante. We're going inside with Dell Execs to extract the signal from the noise. And right now we're gonna dig into customer requirements in a data intensive world and how cross cloud complexities get resolved from a product development perspective and how the ecosystem fits in to that mosaic to close the gaps and accelerate innovation. And with me now as friend of the cube, Jeff Boudreau, he's the president of the Infrastructure Solutions Group, ISG at Dell Technologies. Jeff, always good to see you. Welcome. >>You too. Thank you for having me. It's great to see you. And thanks for having me back on the cube. I'm thrilled to be here. Yeah, >>It's our pleasure. Okay, so let's talk about what you're observing from customers today. You know, we talk all the time about operating in a data driven multi-cloud world, blah, blah, blah, blah. But what does that all mean to you when you have to translate that noise into products that solve specific customer problems, Jeff? >>Sure. Hey, great question. And everything always starts with our customers. They're our motivation, They're top of mind, everything we do. My leadership team and I spend a lot of time with our customers. We're listening, we're learning, we're really understanding their pain points, and we want to get their feedback in regards to our solutions, both turn and future offerings, really ensure that we're aligned to meeting their business objectives. I would say from these conversations, I'd say customers are telling us several things. First, it's all about data. So no surprise going back to your opening. And second, it's about the multi-cloud world. And I'd say the big thing coming from all of this is that both of those are driving a ton of complexity for our customers. And I'll unpack that just a bit, which is first the data. As we all know, data is growing at unprecedented rates with more than 90% of the world's data being produced in the last two years alone. >>And you can just think of that in its everywhere, right? And so as it is, the IT world shifts towards distributed compute to support that data growth and that data gravity to really extract more value from that data in real time environments become inherently more and more hybrid and more and more multi-cloud. Which leads me to the second key point that I've been hearing from our customers, which it's a multi-cloud world, not new news. Customers by default have multiple clouds running across multiple locations. That's OnPrem and off, it's running at the edge and it's serving a variety of different needs. Unfortunately, for most of our CU customers, multicloud actually added to their complexity. As we've discussed, it's been a lot more of multi-cloud by default versus multicloud by design. If you really think about our customers, I mean, I, I, I'm talking to 'EM all the time. >>You think about the data complexity, that's the growth and the gravity. You think about their infrastructure complexity shifting from central to decentralized it, you think about multi-cloud complexity. So you have these walled gardens, if you will. So you have multiple vendors and you have these multiple contracts that all creates operational complexity for their teams around their processes of their tools. And then you think about the security complexity that that drives with the, just the increased tax service and the list goes on. So what are we seeing for our customers? They, what they really want from, also what they're asking us for is simplicity, not complexity. The mediacy, not latency. They're asking for open and align versus I'd say siloed and closed. And they're looking for a lot more agility and not rigidity in what we do. So they really wanna simplify everything. They're looking for a simpler IT in a more agile it, and they want more control of their data, right? >>And so, and they want to extract more of the value to enrich their business or their customer engagements, which all sounds pretty obvious and we've probably all heard it a bunch, but it's really hard to achieve. And that's where I believe, and we believe as Dell, that we, it creates a big opportunity for us to really help our customers as that great simplifier of it. We're already doing this today. Just a couple quick examples. First is Salesforce. We've supported recently, we've supported their global expansion with a multi-cloud solution to help them drive their business growth. Our solution delivered a reliable and consistent IT experience will go back to that complexity. And it was across a very distributed environment, including more than 60 data centers, 230 countries in hundreds of thousands of customers. It really provided Salesforce with the flexibility of placing workloads and data in an environment based on the right service level. >>Objective things like cost complexity or even security compliance considerations. The second customer A is a big new knowing little Patriot fan. And Dan, Dave, I know you are as well. Oh yeah, this one's near, near and data to my heart, it's the craft group. We just created a platform to span all their businesses that created more, I'd say data driven, immersive, secure experience, which is allowing them to capture data at the edge and use it for real time insights for things like cyber resiliency, but also like safety of the facilities. And as being a PA patron fan like I am, did they truly are meeting us where we are in our seats on their mobile devices and also in the parking lot. So just keep that in mind next time you're there. The bottom line, everything we're doing is really to make it simpler for our customers and to help them get the most of their data. I'd say we're gonna do this, is it through a multi-cloud by design approach, which we've talked a lot about with you and and others at Dell Tech world earlier this >>Year, right? And we had Salesforce on, actually at Dell Tech Group. The craft group is interesting because, you know, when you get to the stadium, you know, everybody's trying to get, get, get out to the internet and, and, but then the experience is so much better if you can actually, you know, deal with that edge. So I wanna talk about complexity though. You got data, you got, you know, the, the edge, you got multiple clouds, you got a different operating model across security model, different. So a lot of times in this industry we solve complexity with more complexity and it's like a bandaid. So I wanna, I wanna talk to, to how you're innovating around simplicity in ISG to address this complexity and what this means for Dell's long term strategy. >>Sure, I'd love to. So first I, I'd like to state the obvious, which are our investments in our innovations really focused on advancing, you know, our, our our customers needs, right? So we are really, our investments are gonna be targeted. We, we believe customers can have the most value. And some of that's gonna be around how we create strategic partnerships as well. Connecting to what we just spoke about. Much of the complexity of customers have or experiencing is the orchestration and management of all the data in all these different places. And customers, you know, they must be able to quickly deploy and operate across cloud environments. They need to increase their developer productivity, really enabling those developers that do what they do best, which is creating more value for their customers than for their businesses. Our innovation efforts are really focused on addressing this by delivering an open and modern IT architecture that allows customers to run and manage any workload in any cloud anywhere. >>Data lives we're focused on, also focused on consumption based solutions, which allow for a greater degree of simplicity and flexibility, which they're really asking for as well. The foundation for this is our software defined common storage layer. That common storage layer, You can think about this, Dave, as our ias if you will. It underpins our data access in mobility across all data types of locations. So you can think private, public, telecom, colo, edge, and it's delivered in a secure, holistic, and consistent cloud experience through Apex. We are making a ton of progress to let you, just to be, just to be clear, we made headway in things like Project Alpine, which you're very well aware of. This is our storage as a service. We announced us back in in January, which brings our unique software IP from our flagship storage platform to all the major public clouds. >>Really delivering the best of both worlds, allowing our customers to take advantage of Dell's enterprise class data services and storage software, such as performance at scale, resiliency, efficiency and security. But in addition to that, we're leveraging the breadth of the public cloud services, right? They're on demand scaling capabilities and access to analytical services. So in addition, we're really, we're, we're on our way to win at the edge as well with Project Frontier, which reduces complexity at the edge by creating an open and secure software platform to help our customers simplify their edge operations, optimize their edge environments and investments, secure that edge environment as well. I believe you're gonna be discussing Project Frontier here with Sam Broco in the very near future. So I won't give up more, too many more details there. And lastly, we're also scaling Apex, which, you know, well shifting from our vision, really shifting from vision to reality and introducing several new Apex service offerings, which are coming to market over the next month or so. And the intent is really supporting our customers on there as a service transitions by modernize the con consumption experience and providing that flexible as a service model. Ultimately, we're trying to help our customers achieve that multi-cloud by design to really simplify it in a, unlock the power of their data. >>So some good examples there. I I like to talk about the super Cloud as you, you know, you're building on top of the, you know, hyperscale infrastructure and you got Apex is your cloud, the common storage layer, you call it your ISAs. And that's, that's a ingredient in what we call the super cloud out to the edge. You have to have a common platform there and one of the hallmarks of a cloud company. And as you become a cloud company, everybody's a cloud company ecosystem becomes really, really important in terms of product development and, and innovation. Matt Baker always loves to stress it's not a zero sum game. And, and I think Super Cloud recognizes that, that there's value to be built on top of other clouds and, and, and of course on top of your infrastructure so that your ecosystem can add value. So what role does the ecosystem play there? >>For me, it's, it's pretty clear. It's, it's, it's critical. I can't say that enough above the having an open ecosystem. Think about everything we just discussed, and I agree with your super cloud analogy. I agree with what Matt Baker had said to you, I would assert no one company can actually address all the pain points and all the issues and challenges that customers are having on their own, not one. I think customers really want and deserve an open technology ecosystem, one that works together. So not these close stacks that discourage this interoperability or stifles innovation and productivity of our, of each of our teams. We Dell, I guess, have a long history of supporting open ecosystems that really put customers first. And to be clear, we're gonna be at the center of the multi-cloud ecosystem and we're working with partners today to make that a reality. >>I mean, just think of what we're doing with VMware. We continue to build on our first investment alliances with them in August at their VMware explorer, which I know you were at. We announced several joint engineering initiatives to really help customers more easily manage and gain value from their data in their infrastructure. For multi-cloud specifically, we strength our relationship with VMware and know with Tansu as part of that. In addition, just a few weeks ago we announced our partnership with Red Hat to simplify our multicloud deployments for managing containerized workloads. I'd say, and using your analogy, I could think of that as our multicloud platform. So that's kind of our PAs layer, if you will. And as you're aware, we have a very longstanding and strategic partnership with Microsoft and I'd say stay tuned. There's a lot more to come with them and also others in this multi-cloud space. >>Shifting a bit to some of the growth engines that my team's responsible for the edge, right? As you think about data being everywhere, we've established partnerships for the Edge as well with folks like PTC and Litmus for the manufacturing edge, but also folks like Deep North for the retail edge analytics in data management, using your Supercloud analogy data, the sa right? This is our SAS layer. We've announced that we're collaborating, partnering with folks like Snowflake and, and there's other data management companies as well to really simplify data access and accelerate those data insights. And then given customers choice of where they'd like to have their IT and their infrastructure, we've we're expanding our colo partnerships as well with folks like Equinox and, and they're allowing us to broaden our availability of Apex, providing customers the flexibility to take advantage of those as a service offerings wherever it's delivered and where they can get the most value. So those are just some you can hear from me. I think it's critical not only for, for us, I think it's critical for our customers. I think it's been critical, critical for the entire, you know, industry as a whole to really have that open technology ecosystem as we work with our customers on our multi-cloud solutions really to meet their needs. We'll continue to collaborate with whoever customers choose and you know, and who they want us to do business with. So I'd say a lot more coming in that space. >>So it's been an interesting three years for you, just, just over three years now since you've been made the president of the IS isg. And so you had to dig in and it was obviously strange time around the world, but, but you really had to look at, okay, how do we modernize the platform? How do we make it, you know, cloud first? You've mentioned the Edge, we're expanding. So what are the big takeaways? What do you want customers and our audience to understand? Just some closing thoughts and if you could summarize. >>Sure. So I'd say first, you know, we discuss, we're working in a very fast paced, ever changing market with massive amounts of data that needs to be managed. It's very complex and our customers need help with that complexity. I believe that Dell Technologies is uniquely positioned to help as their multi-cloud champion. No one else can solve the breadth and depth of the challenges like we can. And we're gonna help our customers move forward when they basically moving from a multi-cloud by default, as we've discussed before, to multicloud by design. And I'm really excited for the opportunity to work with our customers to help them expand that ecosystem as they truly realize the future of it and, and what they're trying to accomplish. >>Jeff, thanks so much. Really appreciate your time. Always a pleasure. Go pats and we'll see you on the blog. >>Thanks Dave. >>All right, you're watching Exclusive Inside Insights from Dell Technology Summit on the cube, your leader in enterprise and emerging tech coverage.

Published Date : Oct 13 2022

SUMMARY :

how the ecosystem fits in to that mosaic to close the gaps and accelerate And thanks for having me back on the cube. But what does that all mean to you when you have to translate And I'd say the big thing coming from all of this is that both of those are driving And you can just think of that in its everywhere, right? from central to decentralized it, you think about multi-cloud complexity. And so, and they want to extract more of the value to enrich their business or their customer engagements, And Dan, Dave, I know you are as well. So a lot of times in this industry we solve complexity with more complexity So first I, I'd like to state the obvious, which are our investments in So you can think private, public, So in addition, we're really, we're, we're on our way to win at the edge as well with And as you become a cloud company, I can't say that enough above the having We continue to build on our first investment alliances with I think it's been critical, critical for the entire, you around the world, but, but you really had to look at, okay, how do we modernize the platform? And I'm really excited for the opportunity to work with our customers to help them expand that ecosystem as Go pats and we'll see you All right, you're watching Exclusive Inside Insights from Dell Technology Summit on the cube,

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Tom Sweet, Dell Technology Summit


 

>>As we said in our analysis of Dell's future, the transformation of Dell into Dell emc and now Dell Technologies has been one of the most remarkable stories in the history of the technology industry. After years of successfully integrated EMC and becoming VMware's number one distribution channel, the metamorphosis of Dell com culminated in the spin out of VMware from Dell and a massive wealth creation milestone pending, of course the Broadcom acquisition of VMware. So where's that leave Dell and what does the future look like for this technology powerhouse? Hello and welcome to the Cube's exclusive coverage of Dell Technology Summit 2022. My name is Dave Ante and I'll be hosting the program today in conjunction with the Dell Tech Summit. We'll hear from four of Dell senior executives. Tom Sweet is the CFO of Dell. Technologies's gonna share his views of the company's position and opportunities and answer the question, why is Dell good long term investment? >>Then we'll hear from Jeff Boudreau, who's the president of Dell's ISG business unit, who's gonna talk about the product angle and specifically how Dell is thinking about solving the multi-cloud challenge. And then Sam GrowCo is the senior vice President of marketing. He's gonna come in the program and give us the update on Apex, which is Dell's as a service offering and a new edge platform called Project Frontier. By the way, it's also Cybersecurity Awareness Month, and we're gonna see if Sam has any stories there. And finally, for a company that's nearly 40 years old, Dell has some pretty forward thinking philosophies when it comes to its culture and workforce. And we're gonna speak with Jen Savira, who's Dell's chief Human Resource officer about hybrid work and how Dell is thinking about the future of work. We're gonna geek out all day and talk multi-cloud and edge and latency, but first, let's talk wallet. Tom Sweet cfo, and one of Dell's key business architects. Welcome back to the >>David, It's good to see you and good to be back with you. So thanks for having me. >>Yeah, you bet. So Tom, it's been a pretty incredible past 18 months. Not only the pandemic and all that craziness, but the VMware spin, you had to give up your gross margin. Pinky as kidding. And, and of course the macro environment. I'm so sick of talking about the macro, but putting that aside for a moment, what's really remarkable is that for a company at your size, you've had some success at the top line, which I think surprised a lot of people. What are your reflections on the last 18 to 24 months? >>Well, Dave, it's been an incredible, not only last 18 months, but the whole transformation journey. If you think all the way back maybe to the LBO and forward from there, but, you know, stepping into the last 18 months, it's, you know, I, I think I remember talking with you and saying, Hey, you know, the scenario planning we did at the beginning of this pandemic journey was, you know, 30 different scenarios roughly, and none of which sort of panned out the way it actually did, which was a pretty incredible growth story as we think about how we helped customers, you know, drive workforce productivity, enable their business model during the all remote work environment. That was the pandemic created. And couple that with the, you know, the, the rise then in the infrastructure spin as we got towards the tail end of the, of the pandemic coupled with, you know, the spin out of VMware, which culminated last November, as you know, as we completed that, which unlocked a pathway back to investment grade within unlocked, quite frankly, shareholder value, capital allocation frameworks. It's really been a remarkable, you know, 18, 24 months. It's, it's never dull at Dell Technologies, Let me put it that way. >>Well, well, I was impressed with you, Tom, before the leverage buyout and then what I've seen you guys navigate through is, is, is truly amazing. Well, let's talk about the challenging macro. I mean, I've been through a lot of downturns, but I've never seen anything quite like this with fed tightening and you're combating inflation, you got this recession looming, there's a bear market you got, but you got zero unemployment, you're rising wages, strong dollar, and it's very confusing. But it spending is, you know, it's somewhat softer, but it's still not bad. How are you seeing customers behave? How is Dell responding? >>Yeah, look, if you think about the markets we play in Dave, and we should start there as a grounding, you know, the, the total market, the core market that we think about is roughly 700 and, you know, $50 billion or so. If you think about our core IT services capability, you couple that with some of the, the growth initiatives that we're driving and the adjacent markets that that, that brings in, you're roughly talking a 1.4 to $1.5 trillion market opportunity, total addressable market. And so from, from that perspective, we're extraordinarily bullish on where are we in the journey as we continue to grow and expand. You know, we have, we're number one share in just about every category that we plan, but yet when you look at that, you know, number one share in some of these, you know, our highest share position may be, you know, low thirties and maybe in the high end of storage you're at the upper end of thirties or 40%. >>But the opportunity there to continue to expand the core and, and continue to take share and outperform the market is truly extraordinary. So, so you step back and think about that, then you say, okay, what have we seen over the last number of months and quarters? It's been, you know, really great performance through the pandemic as, as you highlighted, we actually had a really strong first half of the year of our fiscal year 23 with revenue up 12% operating income up 12% for the first half. You know, what we talked about as you, if you might recall in our second quarter earnings, was the fact that we were starting to see softness. We had seen it in the consumer PC space, which is not a big area of focus for us in the sense of our, our total revenue stream, But we started to see commercial PC soften and we were starting to see server demand soften a bit and storage demand was, was holding quite frankly. >>And so we gave a a framework around guidance for the rest of the year as a result of what we were seeing. You know, the macro environment as you highlight it continues to be challenging. You know, you, if you look at inflation rates and the efforts by central banks across the globe to with through interest rate rise to press down and, and constrain growth and push down inflation, you couple that with supply chain challenges that continue principle, particularly in the ISG space. And then you couple that with the Ukraine war and the energy crisis that that's created. And particularly in Europe, it's a pretty dynamic environment. And, but I'm confident, you know, I'm confident in the long term, but I do think that there is, you know, that there's navigation that we're going to have to do over the coming number of quarters, who knows quite how long, you know, to, to make sure the business is properly positioned and, you know, we've got a great portfolio and you're gonna talk to some of the team LA later on as you think your way through some of the solution capabilities we're driving what we're seeing around technology trends. >>So the opportunities there, there's some short term navigation that we're gonna need to do just to make sure that we address some of the, you know, some of the environmental things that we're seeing right >>Now. Yeah. And as a global company, of course you're converting current local currencies back to appreciated dollars. That's, that's, that's another headwind. But as you say, I mean, that's math and you're navigating it. And again, I've seen a lot of downturns, but you know, the best companies not only weather the storm, but they invest in ways they that allow them to cut out, come out the other side stronger. So I wanna talk about that longer term opportunity, the relationship between the core, the the business growth. You mentioned the tam, I mean, even, even as a lower margin business, if, if you can penetrate that big of a tam, you could still throw off a lot of cash and you've got other levers to turn in potentially acquisitions and software. And, but so ultimately what gives you confidence in Dell's future? How should we think about Dell's future? >>Yeah, look, I, I think it comes down to we are extraordinarily excited about the opportunity over the long term digital transformation continues. I I, I am on numerous customer and CIO calls every week. Customers are continuing to invest in digital transformation in infrastructure to enable their business model. Yes, maybe it's gonna slow or, or pause or maybe they're not gonna invest quite at the same rate over the next number of quarters, but over the long term the needs are there. You look at what we're doing around the, the growth opportunities that we see, not only in our core space where we continue to invest, but also in the, what we call the strategic adjacencies. Things like 5G and modern telecom infrastructure as our, the telecom providers across the globe open up their, what a cl previous been closed ecosystems, you know, to open architecture. You think about, you know, what we're doing around the edge and the distribution now that we're seeing of compute and storage back to the edge given data gravity and latency matters. >>And so we're pretty bullish on the opportunity in front of us, you know, yes, we will, We're continuing to invest. And you Jeff Boudreau talk about that I think later on in the program. So I'm excited about the opportunities and you look at our cash flow generation capability, you know, we are in, in, in normal times a, a cash flow generation machine and we'll continue to do so. You know, we've got a negative, you know, CCC in terms of, you know, how do we think about efficiency of working capital? And we look at our, you know, our capital allocation strategy, which has now returned, you know, somewhere in near 60% of our free cash flow back to shareholders. And so, you know, there's lots to, lots of reasons to think about why this, you know, we are a great sort of, I think, value creation opportunity in a over the long term that the long term trends are with us, and I expect them to continue to be so, >>Yeah, and you guys, you, you, you do what you say you're gonna do. I mean, I said in my, in my other piece that I did recently, I think you guys put 46 billion on the, on the, on the balance sheet in terms of debt. That's down to I think 16 billion in the core, which that's quite remarking. That gives you some other opportunities. Give us your, your closing thoughts. I mean, you kind of just addressed why Dell is a good long term play, but I'll give you an opportunity to bring us home. >>Hey, Dave. Yeah, look, I, I just think if you look at the gr the market opportunity, the size and scale of Dell and how we think about the competitive advantages that we have, we com you know, if you look at, say we're a hundred billion revenue company, which we were a year, you know, last year, that as we reported roughly 60, 65 billion of that in the client and in PC space, roughly, you know, 35 to 40 billion in the ISG or infrastructure space, those markets are gonna continue the opportunity to grow, share, grow at a premium to the market, drive, cash flow, drive, share, gain is clearly there. You couple that with, you know, what we think the opportunity is in these adjacent markets, whether it's telecom, the edge, what we're thinking around data services, data management, you know, we, and you cut, you put that together with the long term trends around, you know, data creation and digital transformation. We are extraordinarily well positioned. We have the largest direct selling organization in, in the technology space. We have the largest supply chain, our services footprint, you know, well positioned in my mind to take advantage of the opportunities as we move forward. >>Well, Tom, really appreciate you taking the time to speak with us. Good to see you again. >>Nice seeing you. Thanks Dave. >>All right. You're watching the Cube's exclusive behind the scenes coverage of Dell Technology Summit 2022. In a moment, I'll be back with Jeff Boudreau. He's the president of Dell's ISG Infrastructure Solutions Group. He's responsible for all the important enterprise business at Dell and we're excited to get his thoughts, keep it right there.

Published Date : Oct 13 2022

SUMMARY :

Dell Technologies has been one of the most remarkable stories in the history of the technology industry. He's gonna come in the program and give us the update on Apex, which is Dell's as a service offering and David, It's good to see you and good to be back with you. all that craziness, but the VMware spin, you had to give up your gross margin. stepping into the last 18 months, it's, you know, I, I think I remember talking with you and But it spending is, you know, it's somewhat softer, but it's still not bad. grounding, you know, the, the total market, the core market that we think about is roughly It's been, you know, really great performance through the pandemic as, You know, the macro environment as you highlight it continues to be challenging. And again, I've seen a lot of downturns, but you know, the best companies not only weather the storm, You think about, you know, what we're doing around the edge and the distribution you know, our capital allocation strategy, which has now returned, you know, somewhere in near Yeah, and you guys, you, you, you do what you say you're gonna do. the edge, what we're thinking around data services, data management, you know, Well, Tom, really appreciate you taking the time to speak with us. Nice seeing you. He's responsible for all the important enterprise business at Dell and we're excited to get his thoughts,

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Breaking Analysis Analyst Take on Dell


 

>>The transformation of Dell into Dell emc. And now Dell Technologies has been one of the most remarkable stories in the history of the enterprise technology industry. The company has gone from a Wall Street darling rocket ship PC company to a Midling enterprise player, forced to go private to a debt laden powerhouse that controlled one of the most valuable assets in enterprise tech i e VMware, and now is a hundred billion dollar giant with a low margin business. A strong balance sheet in the broadest hardware portfolio in the industry and financial magic that Dell went through would make anyone's head spin. The last lever of Dell EMC of the Dell EMC deal was detailed in Michael Dell's book Play Nice But Win in a captivating chapter called Harry You and the Bolt from the Blue Michael Dell described how he and his colleagues came up with the final straw of how to finance the deal. >>If you haven't read it, you should. And of course, after years of successfully integrating EMC and becoming VMware's number one distribution channel, all of this culminated in the spin out of VMware from Dell and a massive wealth creation milestone pending, of course the Broadcom acquisition of VMware. So where's that leave Dell and what does the future look like for this technology powerhouse? Hello and welcome to the Cube's exclusive coverage of Dell Technology Summit 2022. My name is Dave Ante and I'll be hosting the program. Now today in conjunction with the Dell Tech Summit, we're gonna hear from four of Dell's senior executives, Tom Sweet, who's the CFO of Dell Technologies. He's gonna share his views on the company's position and opportunities going forward. He's gonna answer the question, why is Dell a good long-term investment? Then we'll hear from Jeff Boudreau, who's the president of Dell's ISG business. >>That unit is the largest profit driver of Dell. He's gonna talk about the product angle and specifically how Dell is thinking about solving the multi-cloud challenge. And then Sam Groot, who is the senior vice president of marketing, will come on the program and give us the update on Apex, which is Dell's as a service offering, and then the new Edge platform called Project Frontier. Now it's also cyber security Awareness month that we're gonna see if Sam has, you know, anything to say about that. Then finally, for a company that's nearly 40 years old, Dell actually has some pretty forward thinking philosophies when it comes to its culture and workforce. And we're gonna speak with Jen Vera, who's Dell's chief Human Resource Resource Officer about hybrid work and how Dell is thinking about the future of work. However, before we get into all this, I wanna share our independent perspectives on the company and some research that we'll introduce to frame the program. >>Now, as you know, we love data here at the cube and one of our partners, ETR has what we believe is the best spending intentions data for enterprise tech. So here's a graphic that shows ET R'S proprietary net score methodology in the vertical access. That's a measure of spending velocity. And on the X axis, his overlap of pervasiveness in the data sample, this is a cut for just the server, the storage, and the client sectors within the ETR taxonomy. So you can see Dell CSG products, laptops in particular are dominant on both the X and the Y dimensions. CSG is the client solutions group and accounts for nearly 60% of Dell's revenue and about half of its operating income. And then the arrow signifies that dot, that represents Dell's ISG business that we're gonna talk to Jeff Boudro about. That's the infrastructure solutions group. Now, ISG accounts for the bulk of of the remainder of Dell's business, and it is, it's, as I said, it's most profitable from a margin standpoint. >>It comprises the EMC storage business as well as the Dell server business and Dell's networking portfolio. And as a note, we didn't include networking in that cut had we done. So Cisco would've dominated the graphic. And frankly, Dell's networking business isn't industry leading in the same way that PCs, servers and storage are. And as you can see, the data confirms the leadership position Dell has in its client side, its server and its storage sectors. But the nuance is look at that red dotted line at 40% on the vertical axis that represents a highly elevated net score, and every company in the sector is below that line. Now we should mention that we also filtered the data for those companies with more than a hundred mentions in the survey, but the point remains the same. This is a mature business that generally is lower margin storage is the exception, but cloud has put pressure on margins even in that business in addition to the server space. >>The last point on this graphic is we put a box around VMware and it's prominently present on both the X and Y dimensions. VMware participates with purely software defined high margin offerings in this, in these spaces, and it gives you a sense of what might have been had Dell chosen to hold onto that asset or spin it into the company. But let's face it, the alternatives from Michael Dell were just too attractive and it's unlikely that a spin in would've unlocked the value in the way a spinout did, at least not in the near future. So let's take a look at the snapshot of Dell's financials. To give you a sense of where the company stands today, Dell is a company with over a hundred billion in revenue. Last quarter, it did more than 26 billion in revenue and grew at a quite amazing 9% rate for a company that size. >>But because it's a hardware company, primarily its margins are low with operating income, 10% of revenue, and at 21% gross margin with VMware on Dell's income statement before the spin, its gross margins. Were in the low thirties. Now, Dell only spends about 2% of revenue on r and d because because it's so big, it's still a lot of money. And you can see it is cash flow positive. Dell's free cash flow over the trailing 12 month period is 3.7 billion, but that's only 3.5% of trailing 12 month revenue. Dell's Apex, and of course it's hardware maintenance business is recurring revenue and that is only about 5 billion in revenue and it's growing at 8% annually. Now having said that, it's the equivalent of service now's total revenue. Of course, service now is 23% operating margin and 16% free cash flow margin and more than 5 billion in cash on the balance sheet and an 85 billion market cap. >>That's what software will do for you. Now Dell, like most companies, is staring at a challenging macro environment with FX headwinds, inflation, et cetera. You've heard the story and hence it's conservative and contracting revenue guidance. But the balance sheet transformation has been quite amazing. Thanks to VMware's cash flow, Michael Dell and his partners from Silver Lake at all, they put up around $4 billion of their own cash to buy EMC for 67 billion, and of course got VMware in the process. Most of that financing was debt that Dell put on its balance sheet to do the transaction to the tune of 46 billion. It added to the, to the balance sheet debt. Now Dell's debt, the core debt net of its financing operation is now down to 16 billion and it has 7 billion in cash in the balance sheet. So dramatic delta from just a few years ago. So pretty good picture. >>But Dell a hundred billion company is still only valued at 28 billion or around 26 cents on the revenue dollar H HP's revenue multiple is around 60 cents on the revenue dollar. HP Inc. Dell's, you know, laptop and PC competitor is around 45 cents. IBM's revenue multiple is almost two times. By the way, IBM has more than 50 billion in debt thanks to the Red Hat acquisition. And Cisco has a revenue multiple, it's over three x, about 3.3 x currently. So is Dell undervalued? Well, based on these comparisons with its peers, I'd say yes and no. Dell's performance relative to its peers in the market is very strong. It's winning and has an extremely adept go to market machine, but it's lack of software content and it's margin profile leads. One to believe that if it can continue to pull some valuation levers while entering new markets, it can get its valuation well above where it is today. >>So what are some of those levers and what might that look like going forward? Despite the fact that Dell doesn't have a huge software revenue component since spinning out VMware and it doesn't own a cloud, it plays in virtually every part of the hardware market and it can provide infrastructure for pr pretty much any application in any use case and pretty much any industry and pretty much any geography in the world and it can serve those customers. So its size is an advantage. However, the history for hardware heavy companies that try to get bigger has some notable failures, namely hp, which had to split into two businesses, HP Inc. And hp E and ibm, which has had in abysmal decade from a performance standpoint and has had to shrink to grow again and obviously do a massive 34 billion acquisition of Red Hat. So why will Dell do any better than these two? >>Well, it has a fantastic supply chain. It's a founder led company, which makes a cultural difference in our view, and it's actually comfortable with a low margin software, light business model. Most certainly, IBM wasn't comfortable with that and didn't have these characteristics, and HP was kind of just incomprehensible at the end. So Dell in my opinion, is a much better chance of doing well at a hundred billion or over, but we'll see how it navigates through the current headwinds as it's guiding down. Apex is essentially Dell's version of the cloud. Now remember, Dell got started late. HPE is further along from a model standpoint with GreenLake, but Dell has a larger portfolio, so they're gonna try to play on that advantage. But at the end of the day, these as a service offerings are simply ways to bring a utility model to existing customers and generate recurring revenue. >>And that's a good thing because customers will be loyal to an incumbent if it can deliver as a service and reduce risk for for customers. But the real opportunity lies ahead, specifically Dell is embracing the cloud model. It took a while, but they're on board as Matt Baker Dell's senior vice president of corporate strategy likes to say it's not a zero sum game. What it means by that is just because Dell doesn't own its own cloud, it doesn't mean Dell can't build value on top of hyperscale clouds, what we call super cloud. And that's Dell's strategy to take advantage of public cloud CapEx and connect on-prem to the cloud, create a unified experience across clouds and out to the edge that's ambitious and technically it's non-trivial. But listen to Dell's vice chairman and Coco, Jeff Clark, explain this vision, please play the clip. >>You said also technology and business models are tied together and enabler. That's if, if you believe that, then you have to believe that it's a business operating system that they want, They want to leverage whatever they can, and at the end of the day there's, they have to differentiate what they do. Well that, that's >>Exactly right. If I take that and what, what Dave was saying and and I, and I summarize it the following way, if we can take these cloud assets and capabilities, combine them in an orchestrated way to delivery a distributed platform, game over, >>Eh, pretty interesting, right? John Freer called it a business operating system. Essentially, I think of it sometimes as a cloud operating system or cloud operating environment to drive new business value on top of the hyperscale CapEx. Now, is it really game over? As Jeff Clark said, if Dell can do that, I'd say if it had that today, it might be game over for the competition, but this vision will take years to play out. And of course it's gotta be funded and now it's gonna take time. And in this industry it tends to move. Companies tend to move in lockstep. So as often as the case, it's gonna come down to execution and Dell's ability to enter new markets that are ideally, at least from my perspective, higher margin data management, extending data protection into cyber security as an adjacency and of course edge at telco slash 5G opportunities. >>All there for the taking. I mean, look, even if Dell doesn't go after more higher margin software content, it can thrive with a lower margin model just by penetrating new markets and throwing off cash from those markets. But by keeping close to customers and maybe through Tuck in acquisitions, it might be able to find the next nugget beyond today's cloud and on-prem models. And the last thing I'll call out is ecosystem. I say here ecosystem, ecosystem, ecosystem. Because a defining characteristic of a cloud player is ecosystem, and if Apex is Dell's cloud, it has the opportunity to expand that ecosystem dramatically. This is one of the company's biggest opportunities and challenges. At the same time, in my view, it's just scratching the surface on its partner ecosystem. And it's ecosystem today is is both reseller heavy and tech partner heavy. And that's not a bad thing, but in a, but it's starting to evolve more rapidly. >>The snowflake deal is an example of up to stack evolution, but I'd like to see much more out of that snowflake relationship and more relationships like that. Specifically I'd like to see more momentum with data and database. And if we live at a data heavy world, which we do, where the data and the database and data management offerings, you know, coexist and are super important to customers, like to see that inside of Apex, like to see that data play beyond storage, which is really where it is today and it's early days. The point is with Dell's go to market advantage, which which company wouldn't treat Dell like the on-prem hybrid edge super cloud player that I wanna partner with to drive more business. You'd be crazy not to, but Dell has a lot on its plate and we'd like to see some serious acceleration on the ecosystem front. In other words, Dell as both a selling partner and a business enabler with its platform, its programmable infrastructure as a service. And that is a moving target that will rapidly involve. And of course we'll be here watching and reporting. So thanks for watching this preview of Dell Technology Summit 2022. I'm Dave Vte. We hope you enjoy the rest of the program.

Published Date : Oct 13 2022

SUMMARY :

The last lever of Dell EMC of the Dell EMC deal was detailed He's gonna answer the question, why is Dell a good long-term investment? He's gonna talk about the product angle and specifically how Dell is thinking about solving And on the X axis, his overlap of pervasiveness in the This is a mature business that generally is lower margin storage is the exception, So let's take a look at the snapshot of Dell's financials. it's the equivalent of service now's total revenue. and of course got VMware in the process. around 26 cents on the revenue dollar H HP's revenue multiple is around 60 cents the fact that Dell doesn't have a huge software revenue component since spinning out VMware But at the end of the day, these as a service offerings are simply ways to bring a utility model But the real opportunity lies ahead, That's if, if you believe that, then you have to believe that it's a business operating system that If I take that and what, what Dave was saying and and I, and I summarize it the following way, So as often as the case, it's gonna come down to execution and Dell's ability to enter new and if Apex is Dell's cloud, it has the opportunity to expand that ecosystem Specifically I'd like to see more momentum with data and database.

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Breaking Analysis: Analyst Take on Dell


 

(upbeat music) >> The transformation of Dell into Dell EMC, and now Dell Technologies, has been one of the most remarkable stories in the history of the enterprise technology industry. The company has gone from a Wall Street darling rocketship PC company, to a middling enterprise player, forced to go private, to a debt-laden powerhouse that controlled one of the most valuable assets in enterprise tech, i.e., VMware. And now is a $100 billion dollar giant with a low-margin business, a strong balance sheet, and the broadest hardware portfolio in the industry. The financial magic that Dell went through would make anyone's head spin. The last lever of the Dell EMC deal was detailed in Michael Dell's book "Play Nice But Win," in a captivating chapter called "Harry You and the Bolt from the Blue." Michael Dell described how he and his colleagues came up with the final straw of how to finance the deal. If you haven't read it, you should. And of course, after years of successfully integrating EMC and becoming VMware's number-one distribution channel, all of this culminated in the spin-out of VMware from Dell, and a massive wealth-creation milestone, pending, of course, the Broadcom acquisition of VMware. So where's that leave Dell, and what does the future look like for this technology powerhouse? Hello, and welcome to theCUBE's exclusive coverage of Dell Technologies Summit 2022. My name is Dave Vellante, and I'll be hosting the program. Now, today in conjunction with the Dell Tech Summit, we're going to hear from four of Dell's senior executives. Tom Sweet, who's the CFO of Dell Technologies. He's going to share his views on the company's position and opportunities going forward. He's going to answer the question, why is Dell a good long-term investment? Then we'll hear from Jeff Boudreau, who's the President of Dell's ISG business. That unit is the largest profit driver of Dell. He's going to talk about the product angle, and specifically, how Dell is thinking about solving the multi-cloud challenge. And then Sam Grocott, who's the Senior Vice President of Marketing, will come on the program and give us the update on APEX, which is Dell's as-a-Service offering, and then the new edge platform called Project Frontier. Now, it's also Cybersecurity Awareness Month, that we're going to see if Sam has, you know, anything to say about that. Then finally, for a company that's nearly 40 years old, Dell actually has some pretty forward-thinking philosophies when it comes to its culture and workforce. And we're going to speak with Jenn Saavedra, who's Dell's Chief Human Resource Officer, about hybrid work, and how Dell is thinking about the future of work. However, before we get into all this, I want to share our independent perspectives on the company, and some research that we'll introduce to frame the program. Now, as you know, we love data here at theCUBE, and one of our partners, ETR, has what we believe is the best spending intentions data for enterprise tech. So here's a graphic that shows ETR's proprietary Net Score methodology on the vertical axis, that's a measure of spending velocity, and on the x-axis is overlap or pervasiveness in the data sample. This is a cut for just the server, the storage, and the client sectors within the ETR taxonomy. So you can see Dell's CSG products, laptops in particular, are dominant on both the x and the y dimensions. CSG is the Client Solutions Group, and accounts for nearly 60% of Dell's revenue, and about half of its operating income. And then the arrow signifies that dot that represents Dell's ISG business, that we're going to talk to Jeff Boudreau about. That's the Infrastructure Solutions Group. Now, ISG accounts for the bulk of the remainder of Dell's business, and it is its, as I said, its most profitable from a margin standpoint. It comprises the EMC storage business, as well as the Dell server business, and Dell's networking portfolio. And as a note, we didn't include networking in that cut. Had we done so, Cisco would've dominated the graphic. And frankly, Dell's networking business isn't industry leading in the same way that PCs, servers, and storage are. And as you can see, the data confirms the leadership position Dell has in its client side, its server, and its storage sectors. But the nuance is, look at that red dotted line at 40% on the vertical axis. That represents a highly elevated Net Score, and every company in the sector is below that line. Now, we should mention that we also filtered the data for those companies with more than a hundred mentions in the survey, but the point remains the same. This is a mature business that generally is lower margin. Storage is the exception, but cloud has put pressure on margins even in that business, in addition to the server space. The last point on this graphic is, we put a box around VMware, and it's prominently present on both the x and y dimensions. VMware participates with purely software-defined high-margin offerings in these spaces, and it gives you a sense of what might have been, had Dell chosen to hold onto that asset or spin it into the company. But let's face it, the alternatives for Michael Dell were just too attractive, and it's unlikely that a spin-in would've unlocked the value in the way a spin-out did, at least not in the near future. So let's take a look at the snapshot of Dell's financials, to give you a sense of where the company stands today. Dell is a company with over $100 billion dollars in revenue. Last quarter, it did more than 26 billion in revenue, and grew at a quite amazing 9% rate, for a company that size. But because it's a hardware company, primarily, its margins are low, with operating income 10% of revenue, and at 21% gross margin. With VMware on Dell's income statement before the spin, its gross margins were in the low 30s. Now, Dell only spends about 2% of revenue on R&D, but because it's so big, it's still a lot of money. And you can see it is cash-flow positive. Dell's free cash flow over the trailing 12-month period is 3.7 billion, but that's only 3.5% of trailing 12-month revenue. Dell's APEX, and of course its hardware maintenance business, is recurring revenue, and that is only about 5 billion in revenue, and it's growing at 8% annually. Now, having said that, it's the equivalent of ServiceNow's total revenue. Of course, ServiceNow has 23% operating margin and 16% free cash-flow margin, and more than $5 billion in cash on the balance sheet, and an $85 billion market cap. That's what software will do for you. Now Dell, like most companies, is staring at a challenging macro environment, with FX headwinds, inflation, et cetera. You've heard the story. And hence it's conservative, and contracting revenue guidance. But the balance sheet transformation has been quite amazing, thanks to VMware's cash flow. Michael Dell and his partners from Silver Lake et al., they put up around $4 billion of their own cash to buy EMC for 67 billion, and of course got VMware in the process. Most of that financing was debt that Dell put on its balance sheet to do the transaction, to the tune of $46 billion it added to the balance sheet debt. Now, Dell's debt, the core debt, net of its financing operation, is now down to 16 billion, and it has $7 billion in cash on the balance sheet. So a dramatic delta from just a few years ago. So, pretty good picture. But Dell, a $100 billion company, is still only valued at 28 billion, or around 26 cents on the revenue dollar. HPE's revenue multiple is around 60 cents on the revenue dollar. HP Inc., Dell's laptop and PC competitor, is around 45 cents. IBM's revenue multiple is almost two times. By the way, IBM has more than $50 billion in debt thanks to the Red Hat acquisition. And Cisco has a revenue multiple that's over 3x, about 3.3x currently. So is Dell undervalued? Well, based on these comparisons with its peers, I'd say yes, and no. Dell's performance, relative to its peers in the market, is very strong. It's winning, and has an extremely adept go-to-market machine, but its lack of software content and its margin profile leads one to believe that if it can continue to pull some valuation levers while entering new markets, it can get its valuation well above where it is today. So what are some of those levers, and what might that look like, going forward? Despite the fact that Dell doesn't have a huge software revenue component since spinning out VMware, and it doesn't own a cloud, it plays in virtually every part of the hardware market. And it can provide infrastructure for pretty much any application in any use case, in pretty much any industry, in pretty much any geography in the world. And it can serve those customers. So its size is an advantage. However, the history for hardware-heavy companies that try to get bigger has some notable failures, namely HP, which had to split into two businesses, HP Inc. and HPE, and IBM, which has had an abysmal decade from a performance standpoint, and has had to shrink to grow again, and obviously do a massive $34 billion acquisition of Red Hat. So why will Dell do any better than these two? Well, it has a fantastic supply chain. It's a founder-led company, which makes a cultural difference, in our view. And it's actually comfortable with a low-margin software-light business model. Most certainly, IBM wasn't comfortable with that, and didn't have these characteristics, and HP was kind of just incomprehensible at the end. So Dell in my opinion, has a much better chance of doing well at 100 billion or over, but we'll see how it navigates through the current headwinds as it's guiding down. APEX is essentially Dell's version of the cloud. Now, remember, Dell got started late. HPE is further along from a model standpoint with GreenLake, but Dell has a larger portfolio, so they're going to try to play on that advantage. But at the end of the day, these as-a-Service offerings are simply ways to bring a utility model to existing customers, and generate recurring revenue. And that's a good thing, because customers will be loyal to an incumbent if it can deliver as-a-Service and reduce risk for customers. But the real opportunity lies ahead. Specifically, Dell is embracing the cloud model. It took a while, but they're on board. As Matt Baker, Dell's Senior Vice President of Corporate Strategy, likes to say, it's not a zero-sum game. What he means by that is, just because Dell doesn't own its own cloud, it doesn't mean Dell can't build value on top of hyperscale clouds. What we call supercloud. And that's Dell's strategy, to take advantage of public cloud capex, and connect on-prem to the cloud, create a unified experience across clouds, and out to the edge. That's ambitious, and technically it's nontrivial. But listen to Dell's Vice Chairman and Co-COO, Jeff Clarke, explain this vision. Please play the clip. >> You said also, technology and business models are tied together, and an enabler. >> That's right. >> If you believe that, then you have to believe that it's a business operating system that they want. They want to leverage whatever they can, and at the end of the day, they have to differentiate what they do. >> Well, that's exactly right. If I take that and what Dave was saying, and I summarize it the following way: if we can take these cloud assets and capabilities, combine them in an orchestrated way to deliver a distributed platform, game over. >> Eh, pretty interesting, right? John Furrier called it a "business operating system." Essentially, I think of it sometimes as a cloud operating system, or cloud operating environment, to drive new business value on top of the hyperscale capex. Now, is it really game over, as Jeff Clarke said, if Dell can do that? Uh, (sucks in breath) I'd say if it had that today, it might be game over for the competition, but this vision will take years to play out. And of course, it's got to be funded. And that's going to take time, and in this industry, it tends to move, companies tend to move in lockstep. So, as often is the case, it's going to come down to execution and Dell's ability to enter new markets that are ideally, at least from my perspective, higher margin. Data management, extending data protection into cybersecurity as an adjacency, and of course, edge and telco/5G opportunities. All there for the taking. I mean, look, even if Dell doesn't go after more higher-margin software content, it can thrive with a lower-margin model just by penetrating new markets and throwing off cash from those markets. But by keeping close to customers, and maybe through tuck-in acquisitions, it might be able to find the next nugget beyond today's cloud and on-prem models. And the last thing I'll call out is ecosystem. I say here, "Ecosystem, ecosystem, ecosystem," because a defining characteristic of a cloud player is ecosystem, and if APEX is Dell's cloud, it has the opportunity to expand that ecosystem dramatically. This is one of the company's biggest opportunities and challenges at the same time, in my view. It's just scratching the surface on its partner ecosystem. And its ecosystem today is both reseller heavy and tech partner heavy. And that's not a bad thing, but it's starting to evolve more rapidly. The Snowflake deal is an example of up-the-stack evolution, but I'd like to see much more out of that Snowflake relationship, and more relationships like that. Specifically, I'd like to see more momentum with data and database. And if we live in a data-heavy world, which we do, where the data and the database and data management offerings, you know, coexist and are super important to customers, I'd like to see that inside of APEX. I'd like to see that data play beyond storage, which is really where it is today, in its early days. The point is, with Dell's go-to-market advantage, which company wouldn't treat Dell like the on-prem, hybrid, edge, supercloud player that I want to partner with to drive more business? You'd be crazy not to. But Dell has a lot on its plate, and we'd like to see some serious acceleration on the ecosystem front. In other words, Dell as both a selling partner and a business enabler with its platform, its programmable Infrastructure-as-a-Service. And that is a moving target that will rapidly evolve. And of course, we'll be here watching and reporting. So thanks for watching this preview of Dell Technologies Summit 2022. I'm Dave Vellante, we hope you enjoy the rest of the program. (upbeat music)

Published Date : Oct 12 2022

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and of course got VMware in the process. and an enabler. and at the end of the day, and I summarize it the following way: and are super important to customers,

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Dell Technology Summit


 

>>As we said in our analysis of Dell's future, the transformation of Dell into Dell emc and now Dell Technologies has been one of the most remarkable stories in the history of the technology industry. After years of successfully integrated EMC and becoming VMware's number one distribution channel, the metamorphosis of Dell com culminated in the spin out of VMware from Dell and a massive wealth creation milestone pending, of course the Broadcom acquisition of VMware. So where's that leave Dell and what does the future look like for this technology powerhouse? Hello and welcome to the Cube's exclusive coverage of Dell Technology Summit 2022. My name is Dave Ante and I'll be hosting the program today In conjunction with the Dell Tech Summit. We'll hear from four of Dell's senior executives. Tom Sweet is the CFO of Dell Technologies. He's gonna share his views of the company's position and opportunities and answer the question, why is Dell good long term investment? >>Then we'll hear from Jeff Boudreau was the president of Dell's ISG business unit. He's gonna talk about the product angle and specifically how Dell is thinking about solving the multi-cloud challenge. And then Sam Grow Cot is the senior vice president of marketing's gonna come in the program and give us the update on Apex, which is Dell's as a service offering and a new edge platform called Project Frontier. By the way, it's also Cybersecurity Awareness Month, and we're gonna see if Sam has any stories there. And finally, for a company that's nearly 40 years old, Dell has some pretty forward thinking philosophies when it comes to its culture and workforce. And we're gonna speak with Jen Savira, who's Dell's chief Human Resource officer about hybrid work and how Dell is thinking about the future of work. We're gonna geek out all day and talk multi-cloud and edge and latency, but first, let's talk wallet. Tom Sweet cfo, and one of Dell's key business architects. Welcome back to the cube, >>Dave, it's good to see you and good to be back with you. So thanks for having me, Jay. >>Yeah, you bet. Tom. It's been a pretty incredible past 18 months. Not only the pandemic and all that craziness, but the VMware spin, you had to give up your gross margin binky as kidding, and, and of course the macro environment. I'm so sick of talking about the macro, but putting that aside for a moment, what's really remarkable is that for a company at your size, you've had some success at the top line, which I think surprised a lot of people. What are your reflections on the last 18 to 24 months? >>Well, Dave, it's been an incredible, not only last 18 months, but the whole transformation journey. If you think all the way back maybe to the LBO and forward from there, but, you know, stepping into the last 18 months, it's, you know, I, I think I remember talking with you and saying, Hey, you know, this scenario planning we did at the beginning of this pandemic journey was, you know, 30 different scenarios roughly, and none of which sort of panned out the way it actually did, which was a pretty incredible growth story as we think about how we helped customers, you know, drive workforce productivity, enabled their business model during the all remote work environment. That was the pandemic created. And couple that with the, you know, the, the rise then and the infrastructure spin as we got towards the tail end of the, of the pandemic coupled with, you know, the spin out of VMware, which culminated last November, as you know, as we completed that, which unlocked a pathway back to investment grade within unlocked, quite frankly shareholder value, capital allocation frameworks. It's really been a remarkable, you know, 18, 24 months. It's, it's never dull at Dell Technologies. Lemme put it that way. >>Well, well, I was impressed with you, Tom, before the leverage buyout and then what I've seen you guys navigate through is, is, is truly amazing. Well, let's talk about the challenging macro. I mean, I've been through a lot of downturns, but I've never seen anything quite like this with fed tightening and you're combating inflation, you got this recession looming, there's a bear market you got, but you got zero unemployment, you're rising wages, strong dollar, and it's very confusing. But it spending is, you know, it's somewhat softer, but it's still not bad. How are you seeing customers behave? How is Dell responding? >>Yeah, look, if you think about the markets we play in Dave, and we should start there as a grounding, you know, the, the total market, the core market that we think about is roughly 700 and, you know, 50 billion or so. If you think about our core IT services capability, you couple that with some of the, the growth initiatives that we're driving and the adjacent markets that that, that brings in, you're roughly talking a 1.4 to $1.5 trillion market opportunity, total addressable market. And so from from that perspective, we're extraordinarily bullish on where are we in the journey as we continue to grow and expand. You know, we have, we're number one share in just about every category that we plan, but yet when you look at that, you know, number one share in some of these, you know, our highest share position may be, you know, low thirties and maybe in the high end of storage you're at the upper end of thirties or 40%. >>But the opportunity there to continue to expand the core and, and continue to take share and outperform the market is truly extraordinary. So, so you step back and think about that, then you say, okay, what have we seen over the last number of months and quarters? It's been, you know, really great performance through the pandemic as, as you highlighted, we actually had a really strong first half of the year of our fiscal year 23 with revenue up 12% operating income up 12% for the first half. You know, what we talked about as you, if you might recall in our second quarter earnings, was the fact that we were starting to see softness. We had seen it in the consumer PC space, which is not a big area of focus for us in the sense of our, our total revenue stream, but we started to see commercial PC soften and we were starting to see server demand soften a bit and storage demand was, was holding quite frankly. >>And so we gave a a framework around guidance for the rest of the year as a, of what we were seeing. You know, the macro environment as you highlight it continues to be challenging. You know, if you look at inflation rates and the efforts by central banks across the globe to with through interest rate rise to press down and, and constrain growth and push down inflation, you couple that with supply chain challenges that continue principle, particularly in the ISG space. And then you couple that with the Ukraine war and the, and the energy crisis that that's created. And particularly in Europe, it's a pretty dynamic environment. And, but I'm confident, you know, I'm confident in the long term, but I do think that there is, you know, that there's navigation that we're going to have to do over the coming number of quarters, who knows quite how long, you know, to, to make sure the business is properly positioned and, you know, we've got a great portfolio and you're gonna talk to some of the team LA later on as you think your way through some of the solution capabilities we're driving what we're seeing around technology trends. >>So the opportunities there, there's some short term navigation that we're gonna need to do just to make sure that we address some of the, you know, some of the environmental things that we're seeing right >>Now. Yeah. And as a global company, of course you're converting local currencies back to appreciated dollars. That's, that's, that's another headwind. But as you say, I mean, that's math and you're navigating it. And again, I've seen a lot of downturns, but you know, the best companies not only weather the storm, but they invest in ways they that allow them to cut out, come out the other side stronger. So I wanna talk about that longer term opportunity, the relationship between the core, the the business growth. You mentioned the tam, I mean, even as a lower margin business, if, if you can penetrate that big of a tam, you could still throw off a lot of cash and you've got other levers to turn in potentially acquisitions and software. And, but so ultimately what gives you confidence in Dell's future? How should we think about Dell's future? >>Yeah, look, I, I think it comes down to we are extraordinarily excited about the opportunity over the long term digital transformation continues. I I am on numerous customer and CIO calls every week. Customers are continuing to invest in digital transformation and infrastructure to enable their business model. Yes, maybe it's gonna slow or, or pause or maybe they're not gonna invest quite at the same rate over the next number of quarters, but over the long term the needs are there. You look at what we're doing around the, the growth opportunities that we see, not only in our core space where we continue to invest, but also in the, what we call the strategic adjacencies. Things like 5G and modern telecom infrastructure as our, the telecom providers across the globe open up their, what a cl previous been closed ecosystems, you know, to open architecture. You think about, you know, what we're doing around the edge and the distribution now that we're seeing of compute and storage back to the edge given data gravity and latency matters. >>And so we're pretty bullish on the opportunity in front of us, you know, yes, we will and we're continuing to invest and you know, Jeff Boudreau talk about that I think later on in the program. So I'm excited about the opportunities and you look at our cash flow generation capability, you know, we are in, in, in normal times a, a cash flow generation machine and we'll continue to do so, You know, we've got a negative, you know, CCC in terms of, you know, how do we think about efficiency of working capital? And we look at our, you know, our capital allocation strategy, which has now returned, you know, somewhere in near 60% of our free cash flow back to shareholders. And so, you know, there's lots to, lots of reasons to think about why this, you know, we are a great sort of, I think value creation opportunity and a over the long term that the long term trends are with us, and I expect them to continue to be so, >>Yeah, and you guys, you, you, you do what you say you're gonna do. I mean, I said in my, in my other piece that I did recently, I think you guys put 46 billion on the, on the, on the balance sheet in terms of debt. That's down to I think 16 billion in the core, which that's quite remarking and that gives you some other opportunities. Give us your, your closing thoughts. I mean, you kind of just addressed why Dell is a good long term play, but I'll give you an opportunity to bring us home. >>Hey, Dave. Yeah, look, I, I just think if you look at the good, the market opportunity, the size and scale of Dell and how we think about the competitive advantages that we have, we com you know, if you look at, say we're a hundred billion revenue company, which we were a year, you know, last year, that as we reported roughly 60, 65 billion of that in the client, in in PC space, roughly, you know, 35 to 40 billion in the ISG or infrastructure space, those markets are gonna continue the opportunity to grow, share, grow at a premium to the market, drive, cash flow, drive, share gain is clearly there. You couple that with, you know, what we think the opportunity is in these adjacent markets, whether it's telecom, the edge, what we're thinking around data services, data management, you know, we, and you cut, you put that together with the long term trends around, you know, data creation and digital transformation. We are extraordinarily well positioned. We have the largest direct selling organization in in the technology space. We have the largest supply chain, our services footprint, you know, well positioned in my mind to take advantage of the opportunities as we move forward. >>Well Tom, really appreciate you taking the time to speak with us. Good to see you again. >>Nice seeing you. Thanks Dave. >>All right. You're watching the Cubes exclusive behind the scenes coverage of Dell Technology Summit 2022. In a moment, I'll be back with Jeff Boudreau. He's the president of Dell's ISG Infrastructure Solutions Group. He's responsible for all the important enterprise business at Dell, and we're excited to get his thoughts, keep it right there. >>Welcome back to the cube's exclusive coverage of the Dell Technology Summit. I'm Dave Ante and we're going inside with Dell execs to extract the signal from the noise. And right now we're gonna dig into customer requirements in a data intensive world and how cross cloud complexities get resolved from a product development perspective and how the ecosystem fits in to that mosaic to close the gaps and accelerate innovation. And with me now as friend of the cube, Jeff Boudreau, he's the president of the Infrastructure Solutions Group, ISG at Dell Technologies. Jeff, always good to see you. Welcome. >>You too. Thank you for having me. It's great to see you and thanks for having me back on the cube. I'm thrilled to be here. >>Yeah, it's our pleasure. Okay, so let's talk about what you're observing from customers today. You know, we talk all the time about operating in a data driven multi-cloud world, blah, blah, blah, blah. But what does that all mean to you when you have to translate that noise into products that solve specific customer problems, Jeff? >>Sure. Hey, great question. And everything always starts with our customers. There are motivation, they're top of mind, everything we do, my leadership team and I spend a lot of time with our customers. We're listening, we're learning, we're really understanding their pain points, and we wanna get their feedback in regards to our solutions, both turn and future offerings, really ensure that we're aligned to meeting their business objectives. I would say from these conversations, I'd say customers are telling us several things. First, it's all about data for no surprise going back to your opening. And second, it's about the multi-cloud world. And I'd say the big thing coming from all of this is that both of those are driving a ton of complexity for our customers. And I'll unpack that just a bit, which is first the data. As we all know, data is growing at unprecedented rates with more than 90% of the world's data being produced in the last two years alone. >>And you can just think of that in it's everywhere, right? And so as it as the IT world shifts towards distributed compute to support that data growth and that data gravity to really extract more value from that data in real time environments become inherently more and more hybrid and more and more multi-cloud. Which leads me to the second key point that I've been hearing from our customers, which it's a multi-cloud world, not new news. Customers by default have multiple clouds running across multiple locations that's on-prem and off-prem, it's running at the edge and it's serving a variety of different needs. Unfortunately, for most of our CU customers, multi-cloud is actually added to their complexity. As we've discussed. It's been a lot more of multi-cloud by default versus multi-cloud by design. And if you really think about our customers, I mean, I, I, I've talking to 'EM all the time, you think about the data complexity, that's the growth and the gravity. >>You think about their infrastructure complexity shifting from central to decentralized it, you think about multi-cloud complexity. So you have these walled gardens, if you will. So you have multiple vendors and you have these multiple contracts that all creates operational complexity for their teams around their processes of their tools. And then you think about security complexity that that dries with the, just the increased tax service and the list goes on. So what are we seeing for our customers? They, what they really want from us, and what they're asking us for is simplicity, not complexity. The immediacy, not latency. They're asking for open and aligned versus I'd say siloed and closed. And they're looking for a lot more agility and not rigidity in what we do. So they really wanna simplify everything. They're looking for a simpler IT and a more agile it. And they want more control of their data, right? >>And so, and they want to extract more of the value to enrich their business or their customer engagements, which all sounds pretty obvious and we've probably all heard it a bunch, but it's really hard to achieve. And that's where I believe, and we believe as Dell that we, it creates a big opportunity for us to really help our customers as that great simplifier of it. We're already doing this today on just a couple quick examples. First is Salesforce. We've supported recently, we've supported their global expansion with a multi-cloud solution to help them drive their business growth. Our solution delivered a reliable and consistent IT experience. We go back to that complexity and it was across a very distributed environment, including more than 60 data centers, 230 countries and hundreds of thousands of customers. It really provided Salesforce with the flexibility of placing workloads and data in an environment based on the right service level. >>Objective things like cost complexity or even security compliance considerations. The second customer A is a big New England Patriot fan. And Dan, Dave, I know you are as well. Oh yeah, this one's near, near data to my heart, it's the craft group. We just created a platform to span all the businesses that create more, I'd say data driven, immersive, secure experience, which is allowing them to capture data at the edge and use it for real time insights for things like cyber resiliency, but also like safety of the facilities. And as being a PA fan like I am, did they truly are meeting us where we are in our seats on their mobile devices and also in the parking lot. So just keep that in mind next time you're there. The bottom line, everything we're doing is really to make it simpler for our customers and to help them get the most of their data. I'd say we're gonna do this, is it through a multi-cloud by design approach, which we talked a lot about with you and and others at Dell Tech world earlier this year, >>Right? And we had Salesforce on, actually at Dell Tech group. The craft group is interesting because, you know, when you get to the stadium, you know, everybody's trying to get, get, get out to the internet and, and, but then the experience is so much better if you can actually, you know, deal with that edge. So I wanna talk about complexity though. You got data, you got, you know, the, the edge, you got multiple clouds, you got a different operating model across security model, different. So a lot of times in this industry we solve complexity with more complexity and it's like a bandaid. So I wanna, I wanna talk to, to how you're innovating around simplicity in ISG to address this complexity and what this means for Dell's long term strategy. >>Sure, I'd love to. So first I, I'd like to state the obvious, which are our investments in our innovations really focused on advancing, you know, our, our our customers needs, right? So we are really, our investments are gonna be targeted. We, we believe customers can have the most value. And some of that's gonna be around how we create strategic partnerships as well connected to what we just spoke about. Much of the complexity of customers have or experiencing is in the orchestration and management of all the data in all these different places and customers, you know, they must be able to quickly deploy and operate across cloud environments. They need to increase their developer productivity, really enabling those developers that do what they do best, which is creating more value for their customers than for their businesses. Our innovation efforts are really focused on addressing this by delivering an open and modern IT architecture that allows customers to run and manage any workload in any cloud anywhere. >>Data lives we're focused on, also focused on consumption based solutions, which allow for a greater degree of simplicity and flexibility, which they're really asking for as well. The foundation for this is our software to define common storage layer, that common storage layer. You can think about this Dave, as our ias if you will. It underpins our data access in mobility across all data types and locations. So you can think private, public, telecom, colo, edge, and it's delivered in a secure, holistic, and consistent cloud experience through Apex. We are making a ton of progress to let you just to be, just to be clear, we've made headway in things like Project Alpine, which you're very well aware of. This is our storage as a service. We announce this back in in January, which brings our unique software IP from our flagship storage platform to all the major public clouds. >>Really delivering the best of both worlds, allowing our customers to take advantage of Dell's enterprise class data services and storage software, such as performance at scale, resiliency, efficiency and security. But in addition to that, we're leveraging the breadth of the public cloud services, right? They're on demand scaling capabilities and access to analytical services. So in addition, we're really, we're, we're on our way to win at the edge as well with Project Frontier, which reduces complexity at the edge by creating an open and secure software platform to help our customers simplify their edge operations, optimize their edge environments and investments, secure that edge environment as well. I believe you're gonna be discussing Project Frontier here with Sam Gro Crop, the very near future. So I won't give up too many more details there. And lastly, we're also scaling Apex, which, oh, well, shifting from our vision, really shifting from vision to reality and introducing several new Apex service offerings, which are coming to market over the next month or so. And the intent is really supporting our customers on their as a service transitions by modernize the consumption experience and providing that flexible as a service model. Ultimately, we're trying to help our customers achieve that multi-cloud by design to really simplify it and unlock the power of their data. >>So some good examples there. I I like to talk about the super Cloud as you, you know, you're building on top of the, you know, hyperscale infrastructure and you got Apex is your cloud, the common storage layer, you call it your is. And that's, that's a ingredient in what we call the super cloud out to the edge. You have to have a common platform there and one of the hallmarks of a cloud company. And as you become a cloud company, everybody's a cloud company ecosystem becomes really, really important in terms of product development and, and innovation. Matt Baker always loves to stress it's not a zero zero sum game. And, and I think Super Cloud recognizes that, that there's value to be built on top of other clouds and, and, and of course on top of your infrastructure so that your ecosystem can add value. So what role does the ecosystem play there? >>For me, it's, it's pretty clear. It's, it's, it's critical. I can't say that enough above the having an open ecosystem. Think about everything we just discussed, and I agree with your super cloud analogy. I agree with what Matt Baker had said to you, I would certain no one company can actually address all the pain points and all the issues and challenges our customers are having on their own, not one. I think customers really want and deserve an open technology ecosystem, one that works together. So not these close stacks that discourages interoperability or stifles innovation and productivity of our, of each of our teams. We del I guess have a long history of supporting open ecosystems that really put customers first. And to be clear, we're gonna be at the center of the multi-cloud ecosystem and we're working with partners today to make that a reality. >>I mean, just think of what we're doing with VMware. We continue to build on our first and best alliances with them in August at their VMware explorer, which I know you were at, we announced several joint engineering initiatives to really help customers more easily manage and gain value from their data and their infrastructure. For multi-cloud specifically, we strength our relationship with VMware and with Tansu as part of that. In addition, just a few weeks ago we announced our partnership with Red Hat to simplify our multi-cloud deployments for managing containerized workloads. I'd say, and using your analogy, I could think of that as our multicloud platform. So that's kind of our PAs layer, if you will. And as you're aware, we have a very long standing and strategic partnership with Microsoft and I'd say stay tuned. There's a lot more to come with them and also others in this multicloud space. >>Shifting a bit to some of the growth engines that my team's responsible for the edge, right? As you think about data being everywhere, we've established partnerships for the Edge as well with folks like PTC and Litmus for the manufacturing edge, but also folks like Deep North for the retail edge analytics and data management. Using your Supercloud analogy, Dave the sa, right? This is our Sasa, we've announced that we're collaborating, partnering with folks like Snowflake and, and there's other data management companies as well to really simplify data access and accelerate those data insights. And then given customers choice of where they'd like to have their IT and their infrastructure, we've we're expanding our colo partnerships as well with folks like eex and, and they're allowing us to broaden our availability of Apex, providing customers the flexibility to take advantage of those as a service offerings wherever it's delivered and where they can get the most value. So those are just some you can hear from me. I think it's critical not only for, for us, I think it's critical for our customers. I think it's been critical, critical for the entire, you know, industry as a whole to really have that open technology ecosystem as we work with our customers on our multi-cloud solutions really to meet their needs. We'll continue to collaborate with whoever customers choose and you know, and who they want us to do business with. So I'd say a lot more coming in that space. >>So it's been an interesting three years for you, just, just over three years now since you've been made the president of the IS isg. And so you had to dig in and, and it was obviously a strange time around the world, but, but you really had to look at, okay, how do we modernize the platform? How do we make it, you know, cloud first, You've mentioned the edge, we're expanding. So what are the big takeaways? What do you want customers and our audience to understand? Just some closing thoughts and if you could summarize. >>Sure. So I'd say first, you know, we discussed we're working in a very fast paced, ever-changing market with massive amounts of data that needs to be managed. It's very complex and our customers need help with that complexity. I believe that Dell Technologies is uniquely positioned to help as their multicloud champion. No one else can solve the breadth and depth of the challenges like we can. And we're gonna help our customers move forward when they basically moving from a multi-cloud by default, as we've discussed before, to multicloud by design. And I'm really excited for the opportunity to work with our customers to help them expand that ecosystem as they truly realize the future of it and, and what they're trying to accomplish. >>Jeff, thanks so much. Really appreciate your time. Always a pleasure. Go pats and we'll see you on the blog. >>Thanks Dave. >>All right, you're watching exclusive insight insights from Dell Technology Summit on the cube, your leader in enterprise and emerging tech coverage. >>Hello everyone, this is Dave Lanta and you're watching the Cubes coverage of the Dell Technology Summit 2022 with exclusive behind the scenes interviews featuring Dell executive perspectives. And right now we're gonna explore Apex, which is Dell's as a service offering Dell's multi-cloud and edge strategies and the momentum around those. And we have news around Project Frontier, which is Dell's vision for its edge platform. And there's so much happening here. And don't forget it's cyber security Awareness month. Sam Grot is here, he's the senior vice president of marketing at Dell Technologies. Sam, always great to see you. How you doing? >>Always great to be here, Dave. >>All right, let's look at cloud. Everybody's talking about cloud Apex, multi-cloud, what's the update? How's it going? Where's the innovation and focal points of the strategy? >>Yeah, yeah. Look Dave, if you think back over the course of this year, you've really heard, heard us pivot as a company and discussing more and more about how multi-cloud is becoming a reality for our customers today. And when we listen and talk with our customers, they really describe multi-cloud challenges and a few key threads. One, the complexity is growing very, very quickly. Two, they're having a harder time controlling how their users are accessing the various different clouds. And then of course, finally the cloud costs are growing unchecked as well. So we, we like to describe this phenomenon as multi-cloud by design. We're essentially, organizations are waking up and seeing cloud sprawl around their organization every day. And this is creating more and more of those challenges. So of course at Dell we've got a strong point of view that you don't need to build multicloud by by default, rather it's multicloud by design where you're very intentional in how you do multicloud. >>And how we deliver multicloud by design is through apex. Apex is our modern cloud and our modern consumption experience. So when you think about the innovation as well, Dave, like we've been on a pretty quick track record here in that, you know, the beginning of this year we introduced brand new Apex backup services that provides that SAS based backup service. We've introduced or announced project outline, which is bringing our storage software, intellectual property from on-prem and putting it and running it natively in the public cloud. We've also introduced new Apex cyber recovery services that is simplifying how customers protect against cyber attacks. They can run an Amazon Azure, aw, I'm sorry, Amazon, aws, Azure or Google. And then, you know, we are really focused on this multi-cloud ecosystem. We announce key partnerships with SaaS providers such as Snowflake, where you can now access our information or our data from on-prem through the Snow Snowflake cloud. >>Or if needed, we can actually move the data to the Snowflake cloud if required. So we're continuing to build out that ecosystem SaaS providers. And then finally I would say, you know, we made a big strategic announcement just recently with Red Hat, where we're not only delivering new Apex container services, but we announce the strategic partnership to build jointly engineered solutions to address hybrid and multi-cloud solutions going forward. You know, VMware is gonna always continue to be a key partner of ours at the la at the recent VMware explorer we announced new Tansu integration. So, So Dave, I, I think in a nutshell we've been innovating at a very, very fast pace. We think there is a better way to do multi-cloud and that's multi-cloud by design. >>Yeah, we heard that at Dell Technologies world. First time I had heard that multi-cloud by design versus sort of default, which is great Alpine, which is sort of our, what we called super cloud in the making. And then of course the ecosystem is critical for any cloud company. VMware of course, you know, top partner, but the Snowflake announcement was very interesting Red Hat. So seeing that expand, now let's go out to the edge. How's it going with the edge expansion? There's gotta be new speaking of ecosystem, the edge is like a whole different, you know, OT type, that's right, ecosystem, that's telcos what and what's this new frontier platform all about? >>Yeah, yeah. So we've talked a lot about cloud and multi clouds, we've talked about private and hybrid cloud, we've talked about public clouds, clouds and cos, telcos, et cetera. There's really been one key piece of our multi-cloud and technology strategy that we haven't spent a lot of time on. And that's the edge. And we do see that as that next frontier for our customers to really gain that competitive advantage that is created from their data and get closer to the point of creation where the data lives. And that's at the edge. We see the edge infrastructure space growing very, very quickly. We see upwards of 300% year of year growth in terms of amount of data being created at the edge. That's almost 3000 exabytes of data by 2026. So just incredible growth. And the edge is not really new for Dell. We've been at it for over 20 years of delivering edge solutions. >>81% of the Fortune 100 companies in the US use Dell solutions today at the Edge. And we are the number one OEM provider of Edge solutions with over 44,000 customers across over 40 industries and things like manufacturing, retail, edge healthcare, and more. So Dave, while we've been at it for a long time, we have such a, a deep understanding of how our customers are using Edge solutions. Say the bottom line is the game has gotta change. With that growth that we talked about, the new use cases that are emerging, we've got to un unlock this new frontier for customers to take advantage of the edge. And that's why we are announcing and revealing Project Frontier. And Project Frontier in its most simplest form, is a software platform that's gonna help customers and organizations really radically simplify their edge deployments by automating their edge operations. You know, with Project Frontier organizations are really gonna be able to manage, OP, and operate their edge infrastructure and applications securely, efficiently and at scale. >>Okay, so it is, first of all, I like the name, it is software, it's a software architecture. So presumably a lot of API capabilities. That's right. Integration's. Is there hardware involved? >>Yeah, so of course you'll run it on Dell infrastructure. We'll be able to do both infrastructure orchestration, orchestration through the platform, but as well as application orchestration. And you know, really there's, there's a handful of key drivers that have been really pushing our customers to take on and look at building a better way to do the edge with Project Frontier. And I think I would just highlight a handful of 'em, you know, freedom of choice. We definitely see this as an open ecosystem out there, even more so at the Edge than any other part of the IT stack. You know, being able to provide that freedom of choice for software applications or I O T frameworks, operational technology or OT for any of their edge use cases, that's really, really important. Another key area that we're helping to solve with Project Frontier is, you know, being able to expect zero trust security across all their edge applications from design to deployment, you know, and of course backed by an end and secure supply chain is really, really important to customers. >>And then getting that greater efficiency and reliability of operations with the centralized management through Project Frontier and Zero Touch deployments. You know, one of the biggest challenges, especially when you get out to the far, far reach of the frontier is really IT resources and being able to have the IT expertise and we built in an enormous amount of automation helps streamline the edge deployments where you might be deploying a single edge solution, which is highly unlikely or hundreds or thousands, which is becoming more and more likely. So Dave, we do think Project Frontier is the right edge platform for customers to build their edge applications on now and certain, excuse me, certainly, and into the future. >>Yeah. Sam, no truck rolls. I like it. And you, you mentioned, you mentioned Zero trust. So we have Mother's Day, we have Father's Day. The kids always ask When's kids' day? And we of course we say every day is kids' day and every day should be cybersecurity awareness day. So, but we have cybersecurity awareness month. What does it mean for Dell? What are you hearing from customers and, and how are you responding? >>Yeah, yeah. No, there isn't a more prevalent pop of mind conversation, whether it's the boardroom or the IT departments or every company is really have been forced to reckon with the cybersecurity and ransom secure issues out there. You know, every decision in IT department makes impacts your security profile. Those decisions can certainly, positively, hopefully impact it, but also can negatively impact it as well. So data security is, is really not a new area of focus for Dell. It's been an area that we've been focused on for a long time, but there are really three core elements to cyber security and data security as we go forward. The first is really setting the foundation of trust is really, really important across any IT system. And having the right supply chain and the right partner to partner with to deliver that is kind of the foundation in step one. >>Second, you need to of course go with technology that is trustworthy. It doesn't mean you are putting it together correctly. It means that you're essentially assembling the right piece parts together. That, that coexist together in the right way. You know, to truly change that landscape of the attackers out there that are gonna potentially create risk for your environment. We are definitely pushing and helping to embrace the zero trust principles and architectures that are out there. So finally, while when you think about security, it certainly is not absolute all correct. Security architectures assume that, you know, there are going to be challenges, there are going to be pain points, but you've gotta be able to plan for recovery. And I think that's the holistic approach that we're taking with Dell. >>Well, and I think too, it's obviously security is a complicated situation now with cloud you've got, you know, shared responsibility models, you've got that a multi-cloud, you've got that across clouds, you're asking developers to do more. So I think the, the key takeaway is as a security pro, I'm looking for my technology partner through their r and d and their, you mentioned supply chain processes to take that off my plate so I can go plug holes elsewhere. Okay, Sam, put a bow on Dell Technology Summit for us and give us your closing thoughts. >>Yeah, look, I I think we're at a transformative point in it. You know, customers are moving more and more quickly to multi-cloud environments. They're looking to consume it in different ways, such as as a service, a lot of customers edge is new and an untapped opportunity for them to get closer to their customers and to their data. And of course there's more and more cyber threats out there every day. You know, our customers when we talk with them, they really want simple, consistent infrastructure options that are built on an open ecosystem that allows them to accomplish their goals quickly and successfully. And look, I think at Dell we've got the right strategy, we've got the right portfolio, we are the trusted partner of choice, help them lead, lead their, their future transformations into the future. So Dave, look, I think it's, it's absolutely one of the most exciting times in it and I can't wait to see where it goes from here. >>Sam, always fun catching up with you. Appreciate your time. >>Thanks Dave. >>All right. A Dell tech world in Vegas this past year, one of the most interesting conversations I personally had was around hybrid work and the future of work and the protocols associated with that and the mindset of, you know, the younger generation. And that conversation was with Jen Savira and we're gonna speak to Jen about this and other people and culture topics. Keep it right there. You're watching the cube's exclusive coverage of Dell Technology Summit 2022. Okay, we're back with Jen Vera, who's the chief human resource officer of Dell, and we're gonna discuss people, culture and hybrid work and leadership in the post isolation economy. Jen, the conversations that we had at Dell Tech World this past May around the new work environment were some of the most interesting and engaging that I had personally. So I'm really eager to, to get the update. It's great to see you again. Thanks for coming on the cube. >>Thanks for having me Dave. There's been a lot of change in just a short amount of time, so I'm excited to, to share some of our learnings >>With you. I, I mean, I bet there has, I mean, post pandemic companies, they're trying, everybody's trying to figure out the return to work and, and what it looks like. You know, last May there was really a theme of flexibility, but depending, we talked about, well, millennial or not young old, and it's just really was mixed, but, so how have you approached the topic? What, what are your policies? What's changed since we last talked? You know, what's working, you know, what's still being worked? What would you recommend to other companies to over to you? >>Yeah, well, you know, this isn't a topic that's necessarily new to Dell technology. So we've been doing hybrid before. Hybrid was a thing. So for over a decade we've been doing what we called connected workplace. So we have kind of a, a history and we have some great learnings from that. Although things did change for the entire world. You know, March of 2020, we went from kind of this hybrid to everybody being remote for a while. But what we wanted to do is, we're such a data driven company, there's so many headlines out there, you know, about all these things that people think could happen will happen, but there wasn't a lot of data behind it. So we took a step back and we asked our team members, How do you think we're doing? And we asked very kind of strong language because we've been doing this for a while. >>We asked them, Do you think we're leading in the world of hybrid in 86% of our team members said that we were, which is great, but we always know there's nuance right behind that macro level. So we, we asked 'em a lot of different questions and we just went on this kind of myth busting journey and we decided to test some of those things. We're hearing about Culture Willow Road or new team members will have trouble being connected or millennials will be different. And we really just collected a lot of data, asked our team members what their experience is. And what we have found is really, you don't have to be together in the office all the time to have a strong culture, a sense of connection, to be productive and to have it really healthy business. >>Well, I like that you were data driven around it in the data business here. So, but, but there is a lot of debate around your culture and how it suffers in a hybrid environment, how remote workers won't get, you know, promoted. And so I'm curious, you know, and I've, and I've seen some like-minded companies like Dell say, Hey, we, we want you guys to work the way you wanna work. But then they've, I've seen them adjust and say, Well yeah, but we also want you to know in the office be so we can collaborate a little bit more. So what are you seeing at Dell and, and, and how do you maintain that cultural advantage that you're alluding to in this kind of strange, new ever changing world? >>Yeah, well I think, look, one approach doesn't fit all. So I don't think that the approach that works for Dell Technologies isn't necessarily the approach that works for every company. It works with our strategy and culture. It is really important that we listen to our team members and that we support them through this journey. You know, they tell us time and time again, one of the most special things about our culture is that we provide flexibility and choice. So we're not a mandate culture. We really want to make sure that our team members know that we want them to be their best and do their best. And not every individual role has the same requirements. Not every individual person has the same needs. And so we really wanna meet them where they are so that they can be productive. They feel connected to the team and to the company and engaged and inspired. >>So, you know, for, for us, it really does make sense to go forward with this. And so we haven't, we haven't taken a step back. We've been doing hybrid, we'll continue to do hybrid, but just like if you, you know, we talk about not being a mandate. I think the companies that say nobody will come in or you have to come in three days a week, all of that feels more limiting. And so what we really say is, work out with your team, work out with your role, workout with your leader, what really makes the most sense to drive things forward. >>I >>You were, so >>That's what we, you were talking before about myths and you know, I wanna talk about team member performance cuz there's a lot of people believe that if, if you're not in the office, you have disadvantages, people in the office have the advantage cuz they get FaceTime. Is is that a myth? You know, is there some truth to that? What, what do you think about that? >>Well, for us, you know, we look, again, we just looked at the data. So we said we don't wanna create a have and have not culture that you're talking about. We really wanna have an inclusive culture. We wanna be outcome driven, we're meritocracy. But we went and we looked at the data. So pre pandemic, we looked at things like performance, we looked at rewards and recognition, we looked at attrition rates, we looked at sentiment, Do you feel like your leader is inspiring? And we found no meaningful differences in any of that or in engagement between those who worked fully remote, fully in the office or some combination between. So our data would bust that myth and say, it doesn't, you don't have to be in an office and be seen to get ahead. We have equitable opportunity. Now, having said that, you always have to be watching that data. And that's something that we'll continue to do and make sure that we are creating equal opportunity regardless of where you work. >>And it's personal too, I think, I think some people can be really productive at home. I happen to be one that I'm way more productive in the office cause the dogs aren't barking. I have less distractions. And so I think we think, and, and I think the takeaway that in just in talking to, to, to you Jen and, and folks at Dell is, you know, whatever works for you, we're we're gonna, we're gonna support. So I I wanted to switch gears a little bit, talk about leadership and, and very specifically empathic leadership has been said to be, have a big impact on attracting talent, retaining talent, but, but it's hard to have empathy sometimes. And I know I saw some stats in a recent Dell study. It was like two thirds the people felt like their organization underestimates the people requirements. And I, I ask myself, I'm like, what am I missing? I hope, you know, with our folks, so especially as it relates to, to transformation programs. So how can human resource practitioners support business leaders generally, specifically as it relates to leading with empathy? >>I think empathy's always been important. You have to develop trust. You can have the best strategy in the world, right? But if you don't feel like your leader understands who you are, appreciates the the value that you bring to the company, then you're not gonna get very far. So I think empathetic leadership has always been part of the foundation of a trusting, strong relationship between a leader and a team member. But if I think we look back on the last two years, and I imagine it'll be even more so as we go forward, empathetic leadership will be even more important. There's so much going on in the world, politically, socially, economically, that taking that time to say you want your team members to see you as credible, that you and confident that you can take us forward, but also that, you know, and understand me as a human being. >>And that to me is really what it's about. And I think with regard to transformation that you brought up, I think one of the things we forget about is leaders. We've probably been thinking about a decision or transformation for months or weeks and we're ready to go execute, we're ready to go operationalize that thing. And so sometimes when we get to that point, because we've been talking about it for so long, we send out the email, we have the all hands and we just say we're ready to go. But our team members haven't always been on that journey for those months that we have. And so I think that empathetic moment to say, Okay, not everybody is on a change curve where I am. Let's take a pause, let me put myself in their shoes and really think about how we bring everybody along. >>You know, Jen, in the spirit of myth busting, I mean I'm one of those people who felt like that a business is gonna have a hard time, harder time fostering this culture of collaboration and innovation post isolation economy as they, they could pre covid. But you know, I noticed there's a, there's an announcement today that came across my desk, I think it's from Newsweek. Yes. And, and it's the list of top hundred companies recognized for employee motivation satisfaction. And it was really interesting because you, you always see, oh, we're the top 10 or the top hundred, But this says as a survey of 1.4 million employees from companies ranging from 50 to 10,000 employees. And it recognizes the companies that put respect, caring, and appreciation for their employees at the center of their business model. And they doing so have earned the loyalty and respect of the people who work for them. >>Number one on the list is Dell sap. So congratulations SAP was number two. I mean, there really isn't any other tech company on there, certainly no large tech companies on there. So I always see these lists, they go, Yeah, okay, that's cool, top a hundred, whatever. But top one in, in, in an industry where there's only two in the top is, is pretty impressive. And how does that relate to fostering my earlier skepticism of a culture of collaboration? So first of all, congratulations, you know, how'd you do it? And how are you succeeding in, in this new world? >>Well thanks. It does feel great to be number one, but you know, it doesn't happen by accident. And I think while most companies have a, a culture and a spouse values, we have ours called the culture code. But it's really been very important to us that it's not just a poster on the wall or or words on paper. And so we embed our culture code into all of our HR practices, that whole ecosystem from recognition of rewards to performance evaluation, to interviewing, to development. We build it into everything. So it really reflects who we are and you experience it every day. And then to make sure that we're not, you know, fooling ourselves, we ask all of our employees, do you feel like the behaviors you see and the experience you have every day reflects the culture code? And 94% of our team members say that, in fact it does. So I think that that's really been kind of the secret to our success. If you, if you listen to Michael Dell, he'll always say, you know, the most special thing about Dell is our culture and our people. And that comes through being very thoughtful and deliberate to preserve and protect and continue to focus on our culture. >>Don't you think too that repetition and, well first of all, belief in that cultural philosophy is, is important. And then kind of repeating, like you said, Yeah, it's not just a poster in the wall, but I remember like, you know, when we're kids, your parents tell you, okay, power positive thinking, do one to others as others, you know, you have others do it to you. Don't make the say you're gonna do some dumb things but don't do the same dumb things twice and you sort of fluff it up. But then as you mature you say, Wow, actually those were, >>They might have had a >>Were instilled in me and now I'm bringing them forward and, you know, paying it forward. But, but so i, it, it, my, I guess my, my point is, and it's kind of a point observation, but I'll turn it into a question, is isn't isn't consistency and belief in your values really, really important? >>I couldn't agree with you more, right? I think that's one of those things that we talk about it all the time and as an HR professional, you know, it's not the HR people just talking about our culture, it's our business leaders, it's our ceo, it's our COOs ev, it's our partners. We share our culture code with our partners and our vendors and our suppliers and, and everybody, this is important. We say when you interact with anybody at Dell Technologies, you should expect that this is the experience that you're gonna get. And so it is something that we talk about that we embed in, into everything that we do. And I think it's, it's really important that you don't just think it's a one and done cuz that's not how things really, really work >>Well. And it's a culture of respect, you know, high performance, high expectations, accountability at having followed the company and worked with the company for many, many years. You always respect the dignity of your partners and your people. So really appreciate your time Jen. Again, congratulations on being number one. >>Thank you so much. >>You're very welcome. Okay. You've been watching a special presentation of the cube inside Dell Technology Summit 2022. Remember, these episodes are all available on demand@thecube.net and you can check out s silicon angle.com for all the news and analysis. And don't forget to check out wikibon.com each week for a new episode of breaking analysis. This is Dave Valante, thanks for watching and we'll see you next time.

Published Date : Oct 11 2022

SUMMARY :

My name is Dave Ante and I'll be hosting the program today In conjunction with the And we're gonna speak with Jen Savira, Dave, it's good to see you and good to be back with you. all that craziness, but the VMware spin, you had to give up your gross margin binky as the spin out of VMware, which culminated last November, as you know, But it spending is, you know, it's somewhat softer, but it's still not bad. category that we plan, but yet when you look at that, you know, number one share in some of these, So, so you step back and think about that, then you say, okay, what have we seen over the last number of months You know, the macro environment as you highlight it continues to be challenging. And again, I've seen a lot of downturns, but you know, the best companies not only weather the storm, You think about, you know, And so, you know, in my other piece that I did recently, I think you guys put 46 billion the edge, what we're thinking around data services, data management, you know, Good to see you again. Nice seeing you. He's responsible for all the important enterprise business at Dell, and we're excited to get his thoughts, how the ecosystem fits in to that mosaic to close the gaps and accelerate It's great to see you and thanks for having me back on the cube. But what does that all mean to you when you have to translate And I'd say the big thing coming from all of this is that both of those are driving And if you really think about our customers, I mean, I, I, I've talking to 'EM all the time, you think about the data complexity, And then you think about security complexity that that dries And that's where I believe, and we believe as Dell that we, it creates a big opportunity for us to really help And Dan, Dave, I know you are as well. you know, when you get to the stadium, you know, everybody's trying to get, get, get out to the internet all the data in all these different places and customers, you know, to let you just to be, just to be clear, we've made headway in things like Project Alpine, And the intent is really supporting And as you become And to be clear, So that's kind of our PAs layer, if you will. We'll continue to collaborate with whoever customers choose and you know, How do we make it, you know, cloud first, You've mentioned the edge, we're expanding. the opportunity to work with our customers to help them expand that ecosystem as they truly realize the Go pats and we'll see you All right, you're watching exclusive insight insights from Dell Technology Summit on the cube, And right now we're gonna explore Apex, which is Dell's as a service offering Where's the innovation and focal points of the strategy? So of course at Dell we've got a strong point of view that you don't need to build multicloud So when you think about you know, we made a big strategic announcement just recently with Red Hat, There's gotta be new speaking of ecosystem, the edge is like a whole different, you know, And that's the edge. And we are the number one OEM provider of Edge solutions with over 44,000 Okay, so it is, first of all, I like the name, it is software, And I think I would just highlight a handful of 'em, you know, freedom of choice. the edge deployments where you might be deploying a single edge solution, and, and how are you responding? And having the right supply chain and the right partner you know, there are going to be challenges, there are going to be pain points, but you've gotta be able to plan got, you know, shared responsibility models, you've got that a multi-cloud, you've got that across clouds, And look, I think at Dell we've got the right Sam, always fun catching up with you. with that and the mindset of, you know, the younger generation. There's been a lot of change in just a short amount of time, You know, what's working, you know, what's still being worked? So we took a step back and we asked our team members, How do you think we're doing? And what we have found is really, you don't have to be together in the office we want you guys to work the way you wanna work. And so we really wanna you know, we talk about not being a mandate. That's what we, you were talking before about myths and you know, I wanna talk about team member performance cuz Well, for us, you know, we look, again, we just looked at the data. I hope, you know, with our folks, socially, economically, that taking that time to say you want your team members And I think with regard to transformation that you But you know, So first of all, congratulations, you know, how'd you do it? And then to make sure that we're not, you know, fooling ourselves, it's not just a poster in the wall, but I remember like, you know, when we're kids, your parents tell you, Were instilled in me and now I'm bringing them forward and, you know, paying it forward. the time and as an HR professional, you know, it's not the HR people just talking the dignity of your partners and your people. And don't forget to check out wikibon.com each

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Jeff Boudreau, Dell Technologies| | Dell Technologies Summit 2022


 

>>Welcome back to the Cube's exclusive coverage of the Dell Technology Summit. I'm Dave Ante. We're going inside with Dell Execs to extract the signal from the noise. And right now we're gonna dig into customer requirements in a data intensive world and how cross cloud complexities get resolved from a product development perspective and how the ecosystem fits in to that mosaic to close the gaps and accelerate innovation. And with me now is friend of the Cube, Jeff Boudreau. He's the president of the Infrastructure Solutions Group, ISG at Dell Technologies. Jeff, always good to see you. Welcome. >>You too. Thank you for having me. It's great to see you and thanks for having me back on the key. I'm thrilled to be here. >>Yeah, it's our pleasure. Okay, so let's talk about what you're observing from customers today. You know, we talk all the time about operating in a data driven multi-cloud world, blah, blah, blah, blah. But what does that all mean to you when you have to translate that noise into products that solve specific customer problems, Jeff? >>Sure. Hey, great question. And everything always starts with our customers. They're our motivation. They're top of mind in everything we do. My leadership team and I spend a lot of time with our customers. We're listening, we're learning, we're really understanding their pain points, and we wanna get their feedback in regards to our solutions. Both turn and future offerings really ensured that we're aligned to meeting their business objectives. I would say from these conversations, I'd say customers are telling us several things. First, it's all about data for no surprise going back to your opening. And second, it's about the multi-cloud world. And I'd say the big thing coming from all of this is that both of those is driving a ton of complexity for our customers. And I'll unpack that just a bit, which is first the data. As we all know, data is growing at unprecedented rates with more than 90% of the world's data being produced in the last two years alone. >>And you can just think of that in its everywhere, right? And so as it is, the IT world shifts towards distributed compute to support that data growth and that data gravity to really extract more value from that data in real time environments become inherently more and more hybrid and more and more multi-cloud. Which leads me to the second key point that I've been hearing from our customers, which it's a multi-cloud world, not new news. Customers by default have multiple clouds running across multiple locations. That's on-prem and off, it's running at the edge and it's serving a variety of different needs. Unfortunately, for most of our CU customers, multicloud actually added to their complexity. As we've discussed, it's been a lot more of multicloud by default versus multicloud by design. Really think about customers, I I, I'm talking to 'EM all the time. You think about the data complexity, that's the growth in the graph. >>You think about their infrastructure complexity, shifting from central to decentralized it, you think of a multi-cloud complexity. So you have these walled gardens, if you will. So you have multiple vendors and you have these multiple contracts that all creates operational complexity for their teams around their processes of their tools. And then you think about the security complexity that that drives with the, just the increased tax service and the list goes on. So what are we seeing for our customers? They, what they really want from, also what they're asking us for is simplicity, not complexity. The immediacy, not latency. They're asking for open and align versus I'd say siloed and closed. And they're looking for a lot more agility and not rigidity in what we do. So they really wanna simplify everything. They're looking for a simpler IT in a more agile it, and they want more control of their data, right? >>And so, and they want to extract more of the value to enrich their business or their customer engagements, which all sounds pretty obvious and we've probably all heard it a bunch, but it's really hard to achieve. And that's where I believe, and we believe as Dell that we, it creates a big opportunity for us to really help our customers as that great simplifier of it. We're already doing this today on just a couple quick examples. First is Salesforce. We've supported recently, we've supported their global expansion with a multi-cloud solution to help them drive their business growth. Our solution delivered a reliable and consistent IT experience. We go back to that complexity and it was across a very distributed environment, including more than 60 data centers, 230 countries in hundreds of thousands of customers. It really provided Salesforce with the flexibility of placing workloads and data in an environment based on the right service level. >>Objective things like cost complexity or even security compliance considerations. The second customer A is a big New England Patriot fan. And Dan, Dave, I know you are as well. Oh yeah, this one's near, near data, my heart, it's the craft group. We just created a platform to span all their businesses that created more, I'd say data driven, immersive, secure experience, which is allowing them to capture data at the edge and use it for realtime insights for things like cyber resiliency, but also like safety of the facilities. And as being a pare fan like I am Dave, they truly are meeting us where we are in, in our seats on their mobile devices and also in the parking lot. So just keep that in mind next time you're there. But bottom line, everything we're doing is really to make it simpler for our customers and to help them get the most of their data. I'd say we're gonna do this, is it through a multi-cloud by design approach, which we talked a lot about with you and and others at Dell Tech world earlier this year, >>Right? And we had Salesforce on, actually at Dell Tech Group. The craft group is interesting because, you know, when you get to the stadium, you know, everybody's trying to get, get, get out to the internet and, and, but then the experience is so much better if you can actually, you know, deal with that edge. So I wanna talk about complexity though. You got data, you got, you know, the, the edge, you got multiple clouds, you got a different operating model across security models, different. So a lot of times in this industry we solve complexity with more complexity and it's like a bandaid. So I wanna, I wanna talk to, to how you're innovating around simplicity in ISG to address this complexity and what this means for Dell's long term strategy. >>Sure, I'd love to. So first I, I'd like to state the obvious, which are our investments in our innovations really focused on advancing, you know, our, our our customers needs, right? So we are really, our investments are gonna be targeted. We, we believe customers can have the most value. And some of that's gonna be around how we create strategic partnerships as well connected to what we just spoke about. Much of the complexity of customers have or experiencing is in the orchestration and management of all the data in all these different places and customers, you know, they must be able to quickly deploy and operate across cloud environments. They need to increase their developer productivity, really enabling those developers that do what they do best, which is creating more value for their customers than for their businesses. Our innovation efforts are really focused on addressing this by delivering an open and modern IT architecture that allows customers to run and manage any workload in any cloud anywhere. >>Data lives we're focused on, also focused on consumption based solutions, which allow for a greater degree of simplicity and flexibility, which they're really asking for as well. The foundation for this is our software defined common storage layer. That common storage layer, You can think about this, Dave, as our ias if you will. It underpins our data access in mobility across all data types of locations. So you can think private, public, telecom, colo, edge, and it's delivered in a secure, holistic, and consistent cloud experience through Apex. We are making a ton of progress to let you, just to be, just to be clear, we made headway in things like Project Alpine, which you're very well aware of. This is our storage as a service. We announce us back in, in January, which brings our unique software IP from our flagship storage platform to all the major public clouds, really delivering the best of both world, allowing our customers to take advantage of Dell's enterprise class data services and storage software, such as performance at scale, resiliency, efficiency and security. >>But in addition to that, we're leveraging the breadth of the public cloud services, right? They're on demand scaling capabilities and access to analytical services. So in addition, we're really, we're on our way to win at the edge as well with Project Frontier, which reduces complexity at the edge by creating an open and secure software platform to help our customers simplify their edge operations, optimize their edge environments and investments, secure that edge environment as well. I believe you're gonna be discussing Cru in Frontier here with Sam Broco in the very near future. So I won't give up more, too many more details there. And lastly, we're also scaling Apex, which, you know, well shifting from our vision, really shifting from vision to reality and introducing several new Apex service offerings, which are coming to market over the next month or so. And the intent is really supporting our customers on their as a service transitions by modernize the consumption experience and providing that flexible as a service model. Ultimately, we're trying to help our customers achieve that multicloud by design to really simplify it and unlock the power of their data. >>So some good examples there. I I like to talk about the super Cloud as you, you know, you're building on top of the, you know, hyperscale infrastructure and you got Apex is your cloud, the common storage layer, you call it your ISAs. And that's, that's a ingredient in what we call the super cloud out to the edge. You have to have a common platform there and one of the hallmarks of a cloud company. And as you become a cloud company, everybody's a cloud company ecosystem becomes really, really important in terms of product development and, and innovation. Matt Baker always loves to stress it's not a zero sum game. And, and I think Super Cloud recognizes that, that there's value to be built on top of other clouds and, and, and of course on top of your infrastructure so that your ecosystem can add value. So what role does the ecosystem play there? >>For me, it's, it's pretty clear. It's, it's, it's critical. I can't say that enough above the having an open ecosystem. Think about everything we just discussed, and I agree with your super cloud analogy. I agree with what Matt Baker had said to you, I would certain no one company can actually address all the pain points and all the issues and challenges our customers are having on their own. Not one. I think customers really want and deserve an open technology ecosystem, one that works together. So not these close stacks that discourages interoperability or stifles innovation and productivity of each of our teams. We del I guess, have a long history of supporting open ecosystems that really put customers first. And to be clear, we're gonna be at the center of the multi-cloud ecosystem and we're working with partners today to make that a reality. I mean, just think of what we're doing with VMware. >>We continue to build on our first and best alliances with them in August at their VMware explorer, which I know you were at. We announced several joint engineering initiatives to really help customers more easily manage and gain value from their data and their infrastructure. For multi-cloud. Specifically, we strength our relationship with VMware and know with Tansu as part of that. In addition, just a few weeks ago we announced our partnership with Red Hat to simplify our multicloud deployments for managing containerized workloads. I'd say, and using your analogy, I could think of that as our multicloud platform. So that's kind of our PAs layer, if you will. And as you're aware, we have a very long standing and strategic partnership with Microsoft and I'd say stay tuned. There's a lot more to come with them and also others in this multi-cloud space. Shifting a bit to some of the growth engines that my team's responsible for the edge, right? >>As you think about data being everywhere, we've established partnerships for the Edge as well with folks like PTC and Litmus for the manufacturing edge, but also folks like Deep North for the retail edge analytics in data management, using your Supercloud analogy, Dave the sa, right? This is our SAS layer. We've announced that we're collaborating, partnering with folks like Snowflake and, and there's other data management companies as well to really simplify data access and accelerate those data insights. And then given customers choice of where they'd like to have their IT and their infrastructure, we've we're expanding our colo partnerships as well with folks like Equinox and, and they're allowing us to broaden our availability of Apex, providing customers the flexibility, take advantage of those as a service offerings wherever it's delivered and where they can get the most value. So those are just some you can hear from me. I think it's critical not only for, for us, I think it's critical for our customers. I think it's been critical, critical for the entire, you know, industry as a whole to really have that open technology ecosystem as we work with our customers on our multi-cloud solutions really to meet their needs. We'll continue to collaborate with whoever customers choose and you know, and who they want us to do business with. So I'd say a lot more coming in that space. >>So it's been an interesting three years for you, just, just over three years now since you've been made the president of the I isg. And so you had to dig in and it was obviously strange time around the world, but, but you really had to look at, okay, how do we mo modernize the platform? How do we make it, you know, cloud first? You've mentioned the edge, we're expanding. So what are the big takeaways? What do you want customers and our audience to understand? Just some closing thoughts and if you could summarize. >>Sure. So I'd say first, you know, we've discussed, we're working in a very fast paced, ever changing market with massive amounts of data that needs to be managed. It's very complex and our customers need help with that complexity. I believe that Dell Technologies is uniquely positioned to help as their multi-cloud champion. No one else can solve the breadth and depth of the challenges like we can. And we're gonna help our customers move forward when they basically moving from a multicloud by default, as we've discussed before, to multicloud by design. And I'm really excited for the opportunity to work with our customers to help them expand that ecosystem as they truly realize the future of it and, and what they're trying to accomplish. >>Jeff, thanks so much. Really appreciate your time. Always a pleasure. Go pats and we'll see you on the blog. >>Thanks Dave. >>All right, you're watching exclusive insights from Dell Technology Summit on the cube, your leader in enterprise and emerging tech coverage.

Published Date : Oct 11 2022

SUMMARY :

how the ecosystem fits in to that mosaic to close the gaps and accelerate It's great to see you and thanks for having me back on the key. But what does that all mean to you when you have to translate And I'd say the big thing coming from all of this is that both of those is driving And you can just think of that in its everywhere, right? And then you think about the security complexity that that drives We go back to that complexity and which we talked a lot about with you and and others at Dell Tech world earlier this year, you know, when you get to the stadium, you know, everybody's trying to get, get, get out to the internet of all the data in all these different places and customers, you know, So you can think private, public, And lastly, we're also scaling Apex, which, you know, well shifting from our vision, really shifting from vision to reality And as you become And to be clear, We continue to build on our first and best alliances with them in August at We'll continue to collaborate with whoever customers choose and you know, around the world, but, but you really had to look at, okay, how do we mo modernize the platform? And I'm really excited for the opportunity to work with our customers to help them expand that ecosystem as Go pats and we'll see you All right, you're watching exclusive insights from Dell Technology Summit on the cube,

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Tom Sweet | Dell Technologies Summit


 

(upbeat music) >> As we said in our analysis of Dell's future, the transformation of Dell into Dell EMC and now Dell Technologies has been one of the most remarkable stories in the history of the technology industry. After years of successfully integrated EMC and becoming VMware's number one distribution channel, the metamorphosis of Dell culminated in the spin out of VMware from Dell and a massive wealth creation milestone pending of course the Broadcom acquisition of VMware. So where's that leave Dell and what does the future look like for this technology powerhouse? Hello, and welcome to theCUBE's exclusive coverage of Dell Technologies Summit 2022. My name is Dave Vellante and I'll be hosting the program. Today, in conjunction with the Dell Tech Summit, we'll hear from four of Dell senior executives. Tom Sweet is the CFO of Dell Technologies. He's going to share his views of the company's position and opportunities and answer the question why is Dell a good long term investment? Then we'll hear from Jeff Boudreau, who's the president of Dell's ISG business unit. He's going to talk about the product angle and specifically how Dell is thinking about solving the multi-cloud challenge. And then Sam Groccot is the senior vice President of marketing. He's going to come in the program and give us the update on Apex, which is Dell's as-a-service offering. And a new edge platform called Project Frontier. By the way, it's also Cybersecurity Awareness Month and we're going to see if Sam has any stories there. And finally, for a company that's nearly 40 years old, Dell has some pretty forward thinking philosophies when it comes to its culture and workforce. And we're going to speak with Jen Saavedra who's Dell's Chief Human Resource officer about hybrid work and how Dell is thinking about the future of work. We're going to geek out all day and talk multi-cloud and Edge and latency, but first, let's talk wallet. Tom Sweet, CFO, and one of Dell's key business architects. Welcome back to "theCUBE." >> Dave, it's good to see you and good to be back with you, so thanks for having me today. >> Yeah, you bet. Tom, it's been a pretty incredible past 18 months. Not only the pandemic and all that craziness, but the VMware spin. You had to give up your gross margin pinky, just kidding, and of course the macro environment. I'm so sick of talking about the macro. But putting that aside for a moment what's really remarkable is that for a company of your size, you've had some success at the top line which I think surprised a lot of people. What are your reflections on the last 18 to 24 months? >> Well Dave, it's been an incredible, not only last 18 months, but the whole transformation journey if you think all the way back maybe to the LBO and forward from there. But stepping into the last 18 months, it's, I think I remember talking with you and saying, "Hey, the scenario planning we did at the beginning of this pandemic journey was 30 different scenarios roughly, and none of which sort of panned out the way it actually did," which was a pretty incredible growth story. As we think about how we helped customers, drive workforce productivity, enable their business model during the all remote work environment that was the pandemic created. And couple that with the rise then and the infrastructure spin as we got towards the tail end of the pandemic coupled with the spin out of VMware, which culminated last November as we completed that, which unlocked a pathway back to investment grade, which then unlocked, quite frankly shareholder value, capital allocation frameworks. It's really been a remarkable 18, 24 months. It's, it's never dull at Dell Technologies. Let me put it that way. >> Well, I was impressed with you Tom before the leverage buyout and then what I've seen you guys navigate through is truly amazing. Well, let's talk about the challenging macro. I mean, I've been through a lot of downturns but I've never seen anything quite like this with Fed tightening, and you're combating inflation, you got this recession looming. There's a bear market. You got, but you got zero unemployment, you're rising wages, strong dollar, and it's very confusing. But IT spending is, it's somewhat softer, but it's still not bad. How are you seeing customers behave? How is Dell responding? >> Yeah look, if you think about the markets we play in Dave, we should start there as a grounding. The total market, the core market that we think about is roughly $750 billion or so, if you think about our core IT services capability. If you couple that with some of the growth initiatives that we're driving and the adjacent markets that that that brings in, you're roughly talking a 1.4 to $1.5 trillion market opportunity total addressable market. And so from that perspective we're extraordinarily bullish on where are we in the journey as we continue to grow and expand. We have, we're number one share in just about every category that we plan, but yet when you look at that, number one share in some of these, our highest share position may be low 30s and maybe in the high end of storage or at the upper end of 30s or 40%. But the opportunity there to continue to expand the core and continue to take share and outperform the market is truly extraordinary. So if you step back and think about that, then you say, okay, what have we seen over the last number of months and quarters? It's been really great performance through the pandemic as you highlighted. We actually had a really strong first half of the year of our fiscal year '23 with revenue up 12% operating income, up 12% for the first half. What we talked about if you might recall in our second quarter earnings was the fact that we were starting to see softness. We had seen it in the consumer PC space, which is not a big area of focus for us in the sense of our total revenue stream. But we started to see commercial PC soften and we were starting to see server demand soften a bit and storage demand was holding quite frankly. And so we gave a framework around guidance for the rest of the year as a result of what we were seeing. The macro environment as you highlighted continues to be challenging. If you look at inflation rates and the efforts by central banks across the globe through interest rate rise to press down and constrain growth and push down inflation, you couple that with supply chain challenges that continue particularly in the ISG space. And then you couple that with the Ukraine war and the energy crisis that that's created. And particularly in Europe, it's a pretty dynamic environment. But I'm confident, I'm confident in the long term. But I do think that there is, there's navigation that we're going to have to do over the coming number of quarters. Who knows quite how long. To make sure the business is properly positioned and we've got a great portfolio and you're going to talk to some of the team later on as you think your way through some of the solution capabilities we're driving, what we're seeing around technology trends. So the opportunity is there. There's some short term navigation that we're going to need to do just to make sure that we address some of the environmental things that we're seeing right now. >> Yeah, and as a global company of course you're converting local currencies back to appreciated dollars. That's another headwind. But as you say, I mean, that's math and you're navigating it. And again, I've seen a lot of downturns, but the best companies not only weather their storm, but they invest in ways they that allow them to come out the other side stronger. So I want to talk about that longer term opportunity the relationship between the core, the the business growth. You mentioned the TAM. I mean, even as a lower margin business, if you can penetrate that big of a TAM, you could still throw off a lot of cash and you've got other levers to turn in potentially acquisitions and software. But so ultimately what gives you confidence in Dell's future? How should we think about Dell's future? >> Yeah look, I think it comes down to we are extraordinarily excited about the opportunity over the long term. Digital transformation continues. I am on numerous customer and CIO conference calls every week. Customers are continuing to invest in digital transformation, in infrastructure, to enable their business model. Yes, maybe it's going to slow or pause, or maybe they're not going to invest quite at the same rate over the next number of quarters but over the long term the needs are there. You look at what we're doing around the growth opportunities that we see, not only in our core space where we continue to invest, but also in the, what we call the strategic adjacencies. Things like 5G and modern telecom infrastructure as our, the telecom providers across the globe open up their what previous been closed ecosystems to open architecture. You think about, what we're doing around the EDGE and the distribution now that we're seeing of compute and storage back to the edge given data, gravity, and latency matters. And so we're pretty bullish on the opportunity in front of us. Yes, we will, and we're continuing to invest. And you hear Jeff Boudreau talk about that I think later on in the program. So I'm excited about the opportunities and you look at our cash flow generation capability, we are in in normal times a cash flow generation machine and we'll continue to do so. We've got a negative CCC in terms of how do we think about efficiency of working capital? And we look at our capital allocation strategy which has now returned somewhere in near 60% of our free cash flow back to shareholders. And so, there's lots to, lots of reasons to think about why this, we are a great sort of, I think value creation opportunity in a over the long term. That the long term trends are with us and I expect them to continue to be so. >> Yeah, and you guys, you do what you say you're going to do. I mean, I said in my other piece that I did recently, I think you guys put $46 billion on the balance sheet in terms of debt. That's down to I think 16 billion in the core which that's quite remarking. That gives you some other opportunities. Give us your closing thoughts. I mean, you kind of just addressed why Dell is a good long term play, but I'll give you an opportunity to bring us home. >> Hey Dave, yeah look, I just think if you look at the grid, the market opportunity, the size and scale of Dell and how we think about the competitive advantages that we have, we can, if you look at say we're a hundred billion dollar revenue company which we were last year as we reported. Roughly 60, 65 billion of that in the client in PC space, roughly 35 to 40 billion in the ISG or infrastructure space. Those markets are going to continue. The opportunity to grow share, grow at a premium to the market, drive cash flow, drive share gain is clearly there. And couple that with what we think the opportunity is in these adjacent markets, whether it's telecom, the EDGE, what we're thinking around data services, data management, we, and you put that together with the long term trends around data creation and digital transformation. We are extraordinarily well positioned. We have the largest direct selling organization in the technology space. We have the largest supply chain. Our services footprint. Well positioned in my mind to take advantage of the opportunities as we move forward. >> Well Tom I really appreciate you taking the time to speak with us. Good to see you again. >> Nice seeing you. Thanks Dave. >> All right, you're watching theCUBE's exclusive behind the scenes coverage of Dell Technology Summit 2022. In a moment, I'll be back with Jeff Boudreau. He's the president of Dell's ISG Infrastructure Solutions Group. He's responsible for all the important enterprise business at Dell, and we're excited to get his thoughts. Keep it right there. (upbeat music)

Published Date : Oct 7 2022

SUMMARY :

and opportunities and answer the question and good to be back with you, and of course the macro environment. and the infrastructure spin the challenging macro. and maybe in the high end of but the best companies not and the distribution now 16 billion in the core of the opportunities as we move forward. Good to see you again. He's the president

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(upbeat music) >> As we said in our analysis of Dell's future, the transformation of Dell into Dell EMC and now Dell Technologies has been one of the most remarkable stories in the history of the technology industry. After years of successfully integrated EMC and becoming VMware's number one distribution channel, the metamorphosis of Dell culminated in the spin out of VMware from Dell and a massive wealth creation milestone pending of course the Broadcom acquisition of VMware. So, where's that leave Dell and what does the future look like for this technology powerhouse? Hello and welcome to the Cube's exclusive coverage of Dell Technologies Summit 2022. My name is Dave Vellante, and I'll be hosting the program. Today in conjunction with the Dell Tech Summit. We'll hear from four of Dell senior executives. Tom Sweet is the CFO of Dell Technologies. He's going to share his views of the company's position and opportunities and answer the question, why is Dell a good long term investment? Then we'll hear from Jeff Boudreau, who's the president of Dell's ISG business unit, who's going to talk about the product angle and specifically how Dell is thinking about solving the multi-cloud challenge. And then Sam Grocott is the Senior Vice President of Marketing is going to come in the program and give us the update on APEX which is Dell's as-a-service offering and a new edge platform called Project Frontier. By the way, it's also Cybersecurity Awareness Month, and we're going to see if Sam has any stories there. And finally, for a company that's nearly 40 years old, Dell has some pretty forward thinking philosophies when it comes to its culture and workforce. And we're going to speak with Jen Saavedra, who's Dell's chief Human Resource officer about hybrid work and how Dell is thinking about the future of work. We're going to geek out all day and talk multi-cloud and edge and latency, but first, let's talk wallet. Tom Sweet CFO, and one of Dell's key business architects. Welcome back to The Cube. >> Dave, it's good to see you and good to be back with you. So, thanks for having me today. >> Yeah, you bet. Tom, it's been a pretty incredible past 18 months. Not only the pandemic and all that craziness but the VMware spin. You had to give up your gross margin binky just kidding, and of course the macro environment. I'm so sick of talking about the macro but putting that aside for a moment, what's really remarkable is that for a company at your size you've had some success at the top line which I think surprised a lot of people. What are your reflections on the last 18 to 24 months? >> Well, Dave, it's been an incredible, not only last 18 months but the whole transformation journey. If you think all the way back maybe to the LBO and forward from there, but, you know stepping into the last 18 months, it's, you know, I think I remember talking with you and saying, Hey you know, the scenario planning we did at the beginning of this pandemic journey was, you know 30 different scenarios roughly, and none of which sort of panned out the way it actually did which was a pretty incredible growth story as we think about how we helped customers, you know drive workforce productivity, enable their business model during the all remote work environment, that was the pandemic created. And couple that with the, you know, the rise then in the infrastructure spin as we got towards the tail end of the, of the pandemic coupled with, you know, the spin out of VMware, which culminated last November, as you know as we completed that, which unlocked a pathway back to investment grade, we still unlocked, quite frankly shareholder value, capital allocation frameworks. It's really been a remarkable, you know, 18, 24 months. It's never dull at Dell Technologies Let me put it that way. >> Well, well, I was impressed with you, Tom before the leverage buyout and then what I've seen you guys navigate through is truly amazing. Well, let's talk about the challenging macro. I mean, I've been through a lot of downturns, but I've never seen anything quite like this with fed tightening and you combating inflation, you got this recession looming, there's a bear market you got but you got zero unemployment you're rising wages, strong dollar, and it's very confusing. But IT spending is, you know, it's somewhat softer, but it's still not bad. How are you seeing customers behave? How is Dell responding? >> Yeah, look, if you think about the markets we play in Dave and we should start there as a grounding, you know, the total market, the core market that we think about is roughly 700 and, you know, $50 billion or so if you think about our core IT services capability. You couple that with some of the growth initiatives that we're driving and the adjacent markets that that brings in, you're roughly talking a 1.4 to $1.5 trillion market opportunity total addressable market. And so from, from that perspective we're extraordinarily bullish on where are we in the journey as we continue to grow and expand. You know, we have, we're number one share in just about every category that we plan but yet when you look at that, you know number one share in some of these, you know our highest share position may be, you know low 30s and maybe in the high end of storage you're at the upper end of 30 or 40%. But the opportunity there to continue to expand the core and continue to take share and outperform the market is truly extraordinary. So, if you step back and think about that, then you say, okay, what have we seen over the last number of months and quarters? It's been, you know, really great performance through the pandemic as, as you highlighted. We actually had a really strong first half of the year of our fiscal year 23 with revenue up 12% operating income up 12% for the first half. You know, what we talked about is you, if you might recall in our second quarter earnings was the fact that we were starting to see softness. We had seen it in the consumer PC space which is not a big area of focus for us in the sense of our, our total revenue stream. But we started to see commercial PC soften, and we were starting to see server demand soften a bit and storage demand was, was holding quite frankly. And so, we gave a a framework around guidance for the rest of the year as a result of what we were seeing. You know, the macro environment as you highlight it continues to be challenging. You know, if you look at inflation rates and the efforts by central banks across the globe to with through interest rate rise to press down and and constrain growth and push down inflation, you couple that with supply chain challenges that continue particularly in the ISG space. And then you couple that with the Ukraine war and the energy crisis that that's created. And particularly in Europe it's a pretty dynamic environment. And, but I'm confident, you know, I'm confident in the long term, but I do think that there is, you know that there's navigation that we're going to have to do over the coming number of quarters who knows quite how long, you know, to make sure the business is properly positioned then. You know we've got a great portfolio and you're going to talk to some of the team later on as you think your way through some of the solution capabilities we're driving what we're seeing around technology trends. So the opportunities there, there's some short term navigation that we're going to need to do just to make sure that we address some of the, you know, some of the environmental things that we're seeing right now. >> Yeah and as a global company, of course you're converting local currencies back to appreciated dollars. That's, that's, that's another headwind. But as you say, I mean that's math and you're navigating it. And again, I've seen a lot of downturns, but you know the best companies not only weather their storm, but they invest in ways they that allow them to cut out come out the other side stronger. So, I want to talk about that longer term opportunity, the relationship between the core, the business growth. You mentioned the TAM, I mean, even as a lower margin business, if you can penetrate that big of a TAM, you could still throw off a lot of cash and you've got other levers to turn in potentially acquisitions and software but so ultimately what gives you confidence in Dell's future? How should we think about Dell's future? >> Yeah, look, I think it comes down to, we are extraordinarily excited about the opportunity over the long term, digital transformation continues. I am on numerous customer and CIO conference calls every week. Customers are continuing to invest in digital transformation in infrastructure to enable their business model. Yes, maybe it's going to slow or, or pause or maybe they're not going to invest quite at the same rate over the next number of quarters but over the long term the needs are there. You look at what we're doing around the growth opportunities that we see, not only in our core space where we continue to invest but also in the, what we call the strategic adjacencies. Things like 5G and modern telecom infrastructure as our the telecom providers across the globe open up their what previous been closed ecosystems, you know to open architecture. You think about, you know, what we're doing around the edge and the distribution now that we're seeing of compute and storage back to the edge given data gravity and latency matters. And so we're pretty bullish on the opportunity in front of us. You know, yes, we will, we're continuing to invest. And you'll hear Jeff Boudreau talk about that I think later on in the program. So, I'm excited about the opportunities and you look at our cash flow generation capability, you know, we are in normal times a cash flow generation machine and we'll continue to do so. You know, we've got a negative, you know CCC in terms of, you know how do we think about efficiency of working capital? And we look at our, you know our capital allocation strategy which has now returned, you know, somewhere in near 60% of our free cash flow back to shareholders. And so, you know, there's lots to, lots of reasons to think about why this, you know, we are a great sort of, I think value creation opportunity in a over the long term that the long term trends are with us and I expect them to continue to be so. >> Yeah, and you guys, you do what you say you're going to do. I mean, I said in my, in my other piece that I did recently, I think you guys put 46 billion dollars on the balance sheet in terms of debt. That's down to I think 16 billion in the core which that's quite remarking. That gives you some other opportunities. Give us your, your closing thoughts. I mean, you kind of just addressed why Dell is a good long term play but I'll give you an opportunity to bring us home. >> Hey, Dave yeah look, I just think if you look at the grin, the market opportunity the size and scale of Dell and how we think about the competitive advantages that we have, we come you know, if you look at, say we're a hundred billion dollar revenue company which we were year, you know, last year that as we reported, roughly 60, 65 billion of that in the client in PC space, roughly, you know, 35 to 40 billion in the ISG or infrastructure space, those markets are going to continue. The opportunity to grow share, grow at a premium to the market, drive cash flow, drive share gain is clearly there. You couple that with, you know what we think the opportunity is in these adjacent markets, whether it's telecom, the edge, what we're thinking around data services, data management you know, we, and you've cut, you put that together with the long term trends around, you know data creation and digital transformation. We are extraordinarily well positioned. We have the largest direct selling organization in the technology space. We have the largest supply chain, our services footprint you know, well positioned in my mind to take advantage of the opportunities as we move forward. >> Well, Tom really appreciate you taking the time to speak with us. Good to see you again. >> Nice seeing you. Thanks Dave. >> All right. You're watching The Cube's exclusive behind the scenes coverage of Dell Technology Summit 2022. In a moment, I'll be back with Jeff Boudreau. He's the president of Dell's ISG Infrastructure Solutions Group. He's responsible for all the important enterprise business at Dell and we're excited to get his thoughts. Keep it right there. (upbeat jingle)

Published Date : Oct 6 2022

SUMMARY :

and opportunities and answer the question, Dave, it's good to see you and of course the macro environment. in the infrastructure spin as and then what I've seen you guys navigate But the opportunity there to continue of downturns, but you know that the long term trends are with us Yeah, and you guys, of that in the client in PC space, Good to see you again. Nice seeing you. He's the president of Dell's ISG

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