(upbeat music) >> Hey everyone, Lisa Martin here with you on theCUBE Live from Mobile World Congress '23 in Barcelona. We're having a great day at the show. We hope you are too. I've got two guests here with me next. We're going to be talking about telco's 5G, all that exciting stuff. Please welcome Jason Inskeep, the AVP 5G, and Private 5G Center of Excellence at AT&T Business. And Doug Lieberman is here as well. Senior Director, Global Solutions Co-Creation Services at Dell Technologies. Guys, it's great to have you on the show, live from the show floor, talk to me about what's going on, how are you? >> Hey, thanks for having us on. It's a great show, I'm happy to be back here this year and really looking forward to the conversations that are going on and really continuing these partnerships that Dell has with companies like AT&T to truly drive the realities and the benefits of 5G. >> Absolutely, Doug, talk to me a little bit. You have an interesting title, Director of Global Solutions Co-Creation Services at Dell. Tell me a little bit about your role, what you're responsible for, and then Jason we'll have you do the same. >> Yeah, thanks for bringing that up. So, I have a very interesting role and a very exciting role at Dell because we have a unique organization that I run globally whose job it is, is to work with telcos to co-create services for enterprise and jointly go to market with those. So that basically take the combined power of AT&T and Dell and bring that to enterprise customers and other telcos so that enterprises can realize the value of, and truly leverage and harness the capabilities of 5G for private mobility and Mac and IOT and connected devices. >> Jason, let's bring you into the conversation now. You have an interesting title as well. You're with the 5G Center of Excellence at AT&T. Talk a little bit about your role and that COE. >> Yeah, thanks for having me again as well. The role with my team at AT&T is we're on the cutting edge. We're sitting in between our customers and our product houses that are working with folks at Dell, really helping putting our products together in the space of 5G. A lot of open opportunities here, a lot of things changing really fast. So my teams are off as well as putting this stuff in customers production sites it's also taking and capturing that information, working with my internal partners, both on the technology side, on the product side, and partners like Dell who are coming in helping us enabling those products and services that we can take and scale out through the different opportunities that we're seeing in this space. >> Let's double click on that partner angle, Jason, will stay with you. The 5G revolution, it's here, we are all excited about it. There's so much potential that will come from that. Let's talk about the AT&T/Dell partnership. How are you guys working together to deliver 5G globally? Jason, we'll start with you and then Doug will go to you. >> Yeah, at the core of it, when we started looking at 5G and seeing the changes that were happening, one of the biggest changes is it became software defined. So, the way we could deploy the hardware with the software becomes a whole new conversation. And what we saw coming out of that is it's not going to be a single winner and loser to really execute the way it's necessary for the experiences of tomorrow. It has to be an ecosystem that comes together. Dell creates a great opportunity for us from the hardware perspective to move those services around, to scale those services ultimately to all kinds of site types up to cities right down to small offices. And those different form factors that they bring with the software and the network pieces that we're adding on top of it help to streamline the flows and processes and really gets to that next generation that we see happening, which is this converged architecture. This meeting of network and application, creating a whole new skillset along with products. So we're at the very top we've got Dell/AT&T, at a partner level, it gets at a granular level too. The users and the developers underneath are starting to change as well, so very interesting dichotomy happening right now. >> Right, Doug, what's through Dell's lens? Tell us a little bit about the partnership and how you're working together to deliver 5G and really unlock its potential globally. >> Yeah, thank you, I'd love to bonus off of what Jason was saying, for Dell, what we look at is through the lens of an enterprise. An enterprise needs to execute their business function, their outcome, their mission that they need to operate. And so therefore they have workloads that they need to run. And 5G is an enabler for that technology, and there's lots of other enablers but the key piece is how can they get their business work done better, faster, cheaper, more efficiently, more securely? And the combination of AT&T and Dell truly is a combination that brings in a partnership that brings together a full breadth of those capabilities, with understanding what those enterprise workloads are and how they work and how an enterprise would leverage these capabilities. And then bonus on top of that and merge together with that the capabilities of AT&T. And when you look at 5G, there's a lot of people that talk about 5G being the enterprise G. And a lot of that is because of things that Jason mentioned. As we move to a disaggregated stack where you have software-defined aspects of it, and the ability in the underlying definition of what 5G in the specifications to allow much more customization. It means that enterprises now cannot just take connectivity as it is and use it however it comes but actually work with a telco and work with Dell to customize that connectivity in a way that better meets their requirements. Whether that be with slicing or private mobility or roaming between private and the public network and things like profiles and being able to have different views of how different users and devices connect to that network are all key in truly harnessing the power of that connectivity to have always on, always connected, always integrated systems from the edge, the core, to the cloud. >> Always on, always connected. That's what we all expect these days. Wherever we are in the world, whatever we're trying to do. But to be able to take advantage of all that 5G offers for all of us, telcos have to create infrastructures that can support it, let's double click guys on the infrastructure that Dell and AT&T have put in place to enable this. Jason, I want to get your perspective first and then Doug will go to you. >> Yeah, I mean, it's foundational, the things that we're trying to do and build out here and there's a lot of complexity in it now that we didn't have before because of the flexibility in it. It's one of those things like the good news in software is you can do whatever you want. The bad news in software is you can do whatever you want. Once you have that foundation there though in terms of infrastructure, which for us is really air to glass. Fiber through the spectrum on top. But underneath of that, we have the servers, we have that infrastructure where those fibers come together where that air meets the radios and so forth. And we've got to have that great foundation. So working with Dell and getting those spaces built together preps the area as needed so that there's additional place now for compute and scale at that new converged meet-me point. And that's going to be the opportunity that we're trying to think about really to get that foundation in a way that maximizes capacity and maximizes control for the customers and enterprises in particular. And more importantly, maximizes the time horizon. Because if you're putting in a foundation like this, you're not looking at two to three years. You're trying to skate beyond, skate where the puck is going, look at five, 10 years out, set that foundation. And that's what we're trying to look at with Dell. What can our network do already? Where can we push it? In return, they're going to build their solutions to help maximize that potential. >> From an infrastructure perspective, Doug, I want to understand really where Dell is really shining there but also what are some of the differentiators that Dell brings to this foundational infrastructure that to your point, is built for scale? >> Yeah, so it really all comes down to as we start to see this transition that's been happening for years, but it's accelerating because of always-connected devices and everything connected and the great proliferation of data at the edge. As we move assets from the data center and out to the edge we introduce new challenges that have to be overcome. You have things like security, automation, infrastructure cost, maintenance, day-one operations, day-two operations, all of these things are new complexities which enterprises want to enable their workloads, enable the outcomes that they want to generate. But they need to make sure that they're not taking a step backwards when it comes to things like regulations. In Europe, you've got GDPR, and in the US you've got different security regulations. No one wants to be the next front page headline about their company being attacked and having a ransomware attack. And so as we spread out these assets, what Dell is here to do is to work with AT&T and enable enterprises to effectively build their virtual enterprise around the world where those assets, whether they're at the edge or the core or in the cloud, are all managed with the same profiles and the same security features and the same automation that they have in a core data center. So my ability to deploy an edge cloud so that I can leverage AT&T's network and have end-user devices do things like gaming or connect to video services or get directed retail advertising to you are not basically introducing new vectors for security vulnerabilities into that network. And so Dell has worked really hard and is a leader in the industry in providing automation and lower cost of ownership and security for those solutions. So it's not just about putting a server out there but it's about putting an infrastructure and a cloud that is connected by AT&T's backbone and to a central core of automation management and orchestration capabilities so that I can leverage those assets securely and efficiently. >> That security element that you bring up, Doug, is so incredibly critical. We talk about it at every event, we talk about it every day. We've seen such dramatic changes in the threat landscape in the last couple of years with covid and things like that. So that security element isn't trivial, it's essential for every type of enterprise regardless of where they are. I want to talk a little bit now about best practices. And Doug, go back to you, looking at what AT&T is achieving, the 5G COE, what you're doing with Dell. From your lens and your experiences, what are some of the best practices for telcos deploying secured network and connectivity at the edge? >> Yeah, well, I think the first one is that automation and that orchestration, right? The answer is that you cannot have snowflakes at every single ag point. You need to make sure that those infrastructures are consistent and compliant with the integrations and with the policies that have been set across the network. The second thing is that you want to make sure that the connectivity is monitored and metered and managed so that we know whether, for example that endpoint is there and it's not there, if it goes offline. And ensuring the end-user experience is consistent throughout. And so what we are seeing is that it's really important that we provide an implementation where the enterprise can get a consistent and a predictable outcome for what they're trying to accomplish. What they don't want to do, what enterprises hate and is really bad for them is when they provide an inconsistent or inappropriate results to their users, to their customer base. So if your website goes offline or you're a gaming platform, if people can't get to your game you're going to lose customers, you're going to lose business you're going to have people lose faith in your network. And so our partnership with AT&T and with other telcos is about ensuring that we have all those aspects covered, day zero, day one, and day two, as well as the security aspects. And that back haul is an essential piece of that because as we get more and more devices and more and more edge devices set up, there's more sprawl. And so the complexity goes up substantially, but what really wins is when you can take that complexity and use it to your advantage and be able to manage and deploy those systems as though they were all within your virtual enterprise. >> Using complexity to your advantage. That's an interesting one, Doug, that you're bringing up. Jason, I want to know, what does that mean for you and how is AT&T leveraging complexity to its advantage for its customers all over the globe? >> You know, first thing is if you're thinking about, we're a network company we're not just a 5G company, so we're wireline, we're wireless, we're global in terms of the amount of fiber we have in the ground, the amount of in the US, domestic sailor deployments, our investments in FirstNet, is our first responder network here in the US. So we have a big portfolio inclusive of IOT. That is a global brand as well. That, if you look at it through the outside lens, that's super complex, all over the planet. So when we're talking to our customers now in this new world, which is very much, "Hey, you can do these things on your own." We go back and the bigger, obviously have the products, and the network and the tech but now that customers can take advantage of it and take things that Dell have rolled out, they need that new new age expertise. You also got the Dell expertise of building these platforms from maybe a software level, from an orchestration level, those kind of things. And at the edge that's creating a new type of person and a new type of workflow, a new type of way to respond and work. So that combination of those two is going to be that new skillset. It's in small pockets now, it's growing in how that looks because it's a little combination of both the app developer and the network developer, that's coming together. Our footprint and in terms of what we provide in there is not just 5G, it's 5G, it's fiber, it's all of those pieces together. And that's what's going to super enable that experience that Doug talked about when you're thinking about gaming or transportation, it's not just the network performance, it's the roundtrip, so we're really trying to focus on that and educate our customers in that way with the expertise that we bring over years and years of building these things. >> And if I could just jump in there. I'd like to just emphasize something Jason just said. When we look at workloads at the edge, very rarely are those workloads uniquely just an edge workload, there are components. The example I like to use is video surveillance. If you are a big box store and you have video surveillance inside your store, there is a set of workloads and outcomes you need for immediate response at that edge. You want to know if there's a safety hazard, if there is a theft or those things. Those things need to be processed real time in the store before the thief leaves the store. But then there's a set of connectivity as well where you want to process that data up in the cloud to get long-term analytics and data off of that information. What's my average store density on a Thursday afternoon in November when it's 20 degrees out. Because that would drive how many employees I have, how much inventory I carry, et cetera. And that combination is a factor that drives all the different aspects of AT&T's network. We need the connectivity in the store for the practicability and the spectrum for the cameras that talk to a central server. We need the high-speed backup and throughput in order to provide cyber recovery as well as point-of-sales services so that they can do credit card transactions flawlessly, which is using a lot of wireline services for AT&T. And together with their cloud and their other capabilities, an enterprise needs all those different aspects to work, both the edge, the core and the cloud coming together to form an outcome from one piece of input. So that one piece of input, that video stream is used in multiple different ways and because of that, that network that AT&T brings can support the end-to-end outcome and use cases for that implementation, as an example. >> That end-to-end roundtrip that you guys talked about is essential for every type of enterprise. A lot of great work that Dell and AT&T are doing together to really enable enterprises to really capitalize on all that the new technology that 5G has the potential to deliver. So I got to wrap things up, Jason, with you. From a business-customer perspective, what's next for AT&T? What can those business customers expect? >> Just continued to scaling because you're looking at a space that's evolving rapidly. It's evolving rapidly, there's a lot of opportunity. You look at the private wireless space in particular, it's nascent, but growing rapidly with the customers having their ability to do this on their own. So for us, and really where we're starting to think now is we're seeing the things move from POC, starting to move to production, customers are starting to think about what's next. For us, we're trying to skate ahead of that knowing how we built our own networks, knowing how we engaged in our own partnerships like with Dell and trying to bring that expertise back to the customer, because it isn't cookie cutter anymore. There's a lot of flexibility and each input creates a different output. So it's up to us to at least help them balance that. Define what I like to affectionately call, "Find their Goldilocks." What is that just right for them? >> Great point, Jason, it is no longer a cookie cutter. Cookie cutter isn't going to cut it. Jason, Doug, thank you so much for joining me on theCUBE today from Mobile World Congress in Barcelona. We appreciate thank you all of your insights. Sounds like some great work that AT&T and Dell are doing together. Enterprises have a lot to look forward to. Thank you again for your time. >> Thank you very much, >> Thank you. >> Looking forward to seeing you at the show. >> I'm Lisa Martin from theCUBE at Mobile World Congress '23 in Barcelona. Thanks for watching. (upbeat music)

(intro music) >> Narrator: "theCUBE's" live coverage is made possible by funding from Dell Technologies, creating technologies that drive human progress. (gentle music) >> Hey everyone, welcome back to "theCUBE," the leader in live and emerging tech coverage. As you well know, we are live at MWC23 in Barcelona, Spain. Lisa Martin with Dave Nicholson. Day three of our coverage, as you know, 'cause you've been watching the first two days. A lot of conversations about ecosystem, a lot about disruption in the telco industry. We're going to be talking about Open RAN. You've heard some of those great conversations, the complexities, the opportunities. Two guests join Dave and me. Abdullah Abuzaid, Technical Product Manager at Dell, and Gil Hellmann, VP Telecom Solutions Engineering and Architecture at Wind River. Welcome to the program guys. >> Thank you. >> Nice to be here. >> Let's talk a little bit about Dell and Wind River. We'll each ask you both the same question, and talk to us about how you're working together to really address the complexities that organizations are having when they're considering moving from a closed environment to an open environment. >> Definitely. Thank you for hosting us. By end of the day, the relationship between Dell and Wind River is not a new. We've been collaborating in the open ecosystem for long a time enough. And that's one of the, our partnership is a result of this collaboration where we've been trying to make more efficient operation in the ecosystem. The open environment ecosystem, it has the plus and a concern. The plus of simplicity, choice of multiple vendors, and then the concern of complexity managing these vendors. Especially if we look at examples for the Open RAN ecosystem, dealing with multiple vendors, trying to align them. It bring a lot of operational complexity and TCO challenges for our customers, from this outcome where we build our partnership with Wind River in order to help our customer to simplify, or run deployment, operation, and lifecycle management and sustain it. >> And who are the customers, by the way? >> Mainly the CSP customers who are targeting Open RAN and Virtual RAN deployments. That digital transformation moving towards unified cloud environment, or a seamless cloud experience from Core to RAN, these are the customers we are working with them. >> You'll give us your perspective, your thoughts on the partnership, and the capabilities that you're enabling, the CSPs with that. >> Sure. It's actually started last year here in Barcelona, when we set together, and started to look at the, you know, the industry, the adoption of Open RAN, and the challenges. And Open RAN brings a lot of possibilities and benefit, but it does bring a lot of challenges of reintegrating what you desegregate. In the past, you purchase everything from one vendor, they provide the whole solution. Now you open it, you have different layers. So if you're looking at Open RAN, you have, I like to look at it as three major layers, the management, application, and the infrastructure. And we're starting to look what are the challenges. And the challenges of integration, of complexity, knowledge that operator has with cloud infrastructure. And this is where we basically, Dell and Winder River set together and say, "How can we ease this? "How we can make it simpler?" And we decided to partner and bring a joint infrastructure solution to market, that's not only integrated at a lab at the factory level, but it basically comes with complete lifecycle management from the day zero deployment, through the day two operation, everything done through location, through Dell supported, working out of the box. So basically taking this whole infrastructure layer integration pain out, de-risking everything, and then continuing from there to work with the ecosystem vendor to reintegrate, validate the application, on top of this infrastructure. >> So what is the, what is the Wind River secret sauce in this, in this mix, for folks who aren't familiar with what Wind River does? >> Yes, absolutely. So Wind River, for many, many don't know, we're in business since 1981. So over 40 years. We specialize high performance, high reliability infrastructure. We touch every aspect of your day and your life. From the airplane that you fly, the cars, the medical equipment. And if we go into the telco, most of the telco equipment that it's not virtualized, not throughout the fight today, using our operating system. So from all the leading equipment manufacturers and even the smaller one. And as the world started to go into desegregation in cloud, Wind River started to look at this and say, "Okay, everything is evolving. Instead of a device that included the application, the hardware, everything fused together, it's now being decomposed. So instead of providing the operating environment to develop and deploy the application to the device manufacturer, now we're providing it basically to build the cloud. So to oversimplify, I call it a cloud OS, okay. It's a lot more than OS, it's an operating environment. But we took basically our experience, the same experience that, you know, we used in all those years with the telco equipment manufacturer, and brought it into the cloud. So we're basically providing solution to build an on-premises scalable cloud from the core all the way to the far edge, that doesn't compromise reliability, doesn't compromise performance, and address all the telco needs. >> So I, Abdullah, maybe you can a answer this. >> Yeah. >> What is the, what does the go-to-market motion look like, considering that you have two separate companies that can address customers directly, separately. What does that, what does that look like if you're approaching a possible customer who is, who's knocking on the door? >> How does that work? >> Exactly. And this effort is a Dell turnkey sales service offering, or solution offering to our customers. Where Dell, in collaboration with Wind River, we proactively validate, integrate, and productize the solution as engineered system, knock door on our customer who are trying to transform to Open RAN or open ecosystem. We can help you to go through that seamless experience, by pre-validating with whatever workload you want to introduce, enable zero touch provisioning, and during the day one deployment, and ensure we have sustainable lifecycle management throughout the lifecycle of the product in, in operate, in operational network, as well as having a unified single call of support from Dell side. >> Okay. So I was just going to ask you about support. So I'm a CSP, I have the solution, I go to Dell for support. >> Exactly. >> Okay. So start with Dell, and level one, level two. And if there are complex issues related to the cloud core itself, then Wind River will be on our back supporting us. >> Talk a little bit about a cust, a CSP example that is, is using the technology, and some of the outcomes that they're able to achieve. I'd love to get both of your perspectives on that. >> Vodafone is a great example. We're here in Barcelona. Vodafone is the first ora network in Europe, and it's using our joint solution. >> What are some of the, the outcomes that it's helping them to achieve? >> Faster time to market. As you see, they already started to deploy the ORAN in commercial network, and very successful in the trials that they did last year. We're also not stopping there. We're evolving, working with them together to improve like stuff around energy efficiency. So continue to optimize. So the outcome, it's just simplifying it, and you know, ready to go. Using experience that we have, Wind River is powering the first basically virtualized RAN 5G network in the world. This is with Verizon. We're at the very large scale. We started this deployment in late '20 and '19, the first site. And then through 2020 to 2022, we basically rolled in large scale. We have a lot of experience learning from it, which what we brought into the table when we partnered with Dell. A lot of experience from how you deploy at scale. Many sites from a central location, updates, upgrade. So the whole day two operation, and this is coming to bearing the solution that basically Vodafone is deploying now, and which allowed them... If I, if I look at my engagement with Verizon, started years before we started. And it took quite some time until we got stuff running. And if you look at the Vodafone time schedule, was significantly compressed compared to the Verizon first deployment. And I can tell you that there are other service providers that were announced here by KDI, for example. It's another one moving even faster. So it's accelerating the whole movement to Ora. >> We've heard a lot of acceleration talk this week. I'd love to get your perspective, Abdullah, talking about, you know, you, you just mentioned two huge names in Telco, Vodafone and Verizon. >> Yep. >> Talk a little bit about Dell's commitment to helping telecommunications companies really advance, accelerate innovation so that all of us on the other end have this thing that just works wherever we are 24 by 7. >> Not exactly. And this, we go back to the challenges in Open ecosystem. Managing multiple vendors at the same time, is a challenge for our customers. And that's why we are trying to simplify their life cycle by have, by being a trusted partner, working with our customer through all the journey. We started with Dish in their 5G deployment. Also with Vodafone. We're finding the right partners working with them proactively before getting into, in front of the customer to, we've done our homework, we are ready to simplify the process for you to go for it. If you look at the RAN in particular, we are talking with the 5g. We have ran the simplification, but they still have on the other side, limited resources and skillset can support it. So, bringing a pro, ahead of time engineer system, with a zero touch of provisioning enablement, and sustainable life cycle management, it lead to the faster time to market deployment, TCO savings, improved margins for our customers, and faster business revenue for their end users. >> Solid outcomes. >> And, and what you just just described, justifies the pain associated with disaggregating and reintegrating, which is the way that Gill referenced it, which I think is great because you're not, you're not, you're not re-aggregating, (laughs) you're reintegrating, and you're creating something that's better. >> Exactly. >> Moving forward. Otherwise, why would you do it? >> Exactly. And if you look at it, the player in the ecosystem, you have the vendors, you have the service integrators, you have the automation enablers, but kind of they are talking in silos. Everyone, this is my raci, this is what I'm responsible for. I, I'm not able, I don't want to get into something else while we are going the extra mile by working proactively in that ecosystem to... Let's bring brains together, find out what's one plus one can bring three for our customers, so we make it end-to-end seamless experience, not only on the technical part, but also on the business aspect side of it. >> So, so the partnership, it's about reducing the pen. I will say eliminating it. So this is the, the core of it. And you mentioned getting better coverage for your phone. I do want to point out that the phones are great, but if you look at the premises of a 5G network, it's to enable a lot more things that will touch your life that are beyond the consumer and the phone. Stuff like connected vehicles. So for example, something as simple as collision avoidance, the ability for the car that goes in front of you to be able to see what's happening and broadcast this information to the car behind that have no ability to see it. And basically affect our life in a way that makes our driving safer. And for this, you need a ultra low, reliable low latency communication. You need a 5G network. >> I'm glad you brought that up, because you know, we think about, "Well we just have to be connected all the time." But those are some of the emerging technologies that are going to be potentially lifesaving, and, and really life transforming that you guys are helping to enable. So, really great stuff there, but so much promise coming down the road. What's next for Dell and Wind River? And, and when you're in conversations with prospective CSP's, what is the superpower that you deliver together? I'd love to get both of your perspectives. >> So, if you look at it, number one, customers look at it, last savings and their day-to-day operation. In 5G nature, we are talking the introduction of ORAN. This is still picking up. But there is a mutualization and densification of ORAN. And this is where we're talking on monetizing my deployment. Then the third phase, we're talking sustainability and advanced service introduction. Where I want to move not only ORAN, I want to bring the edge at the same side, I want to define the advanced use cases of edge, where it enables me with this pre-work being done to deliver more services and better SLA services. By end of the day, 5G as a girl mentioned earlier, is not about a good better phone coverage, or a better speed robot, but what customized SLA's I can deliver. So it enables me to deliver different business streams to my end users. >> Yeah. >> So yeah. I will say there are two pens. One, it's the technology side. So for an example, energy efficiency. It's a very big pin point. And sustainability. So we work a lot around this, and basically to advance this. So if you look at the integrated solution today, it's very highly optimized for resource consumption. But to be able to more dynamically be able to change your power profile without compromising the SLA. So this is one side. The other side, it's about all those applications that will come to the 5G network to make our life better. It's about integrating, validating, certifying those applications. So, it's not just easy to deploy an ORAN network, but it's easy to deploy those applications. >> I'd be curious to get your perspective on the question of ROI in this, in this space. Specifically with the sort of the macro headwinds (clears throat) the economies of the world are facing right now, if you accept that. What does the ROI timeline look like when you're talking about moving towards ORAN, adopting VRAN, an amazing, you know, a plethora of new services that can be delivered, but will these operators have the appetite to take that, make that investment and take on that risk based upon the ROI time horizon? Any thoughts on that? >> Yeah. So if you look at the early days or ORAN introduction in particular, most of the entrepreneurs of ORAN and Virtual RAN ran into the challenges of not only the complexity of open ecosystem, but the integration, is like the redos of the work. And that's where we are trying to address it via pre-engineered system or building an engineer system proactively before getting it to the customers. Per our result or outcomes we get, we are talking about 30 to 50% savings on the optics. We are talking 110 ROI for our customers, simply because we are reducing the redos, the time spent to discover and explore. Because we've done that rework ahead of time, we found the optimization issues. Just for example, any customer can buy the same components from any multiple vendors, but how I can bring them together and give, deliver for me the best performance that I can fully utilize, that's, that's where it brings the value for our customer, and accelerate the deployment and the operation of the network. >> Do you have anything to add before we close in the next 30 seconds? >> Yeah. Yeah. (laughs) >> Absolutely. I would say, we start to see the data coming from two years of operation at scale. And the data supports performance. It's the same or better than traditional system. And the cost of operation, it's as good or better than traditional. Unfortunately, I can't provide more specific data. But the point is, when something is unknown in the beginning, of course you're more afraid, you take more conservative approach. Now the data starts to flow. And from here, the intention needs to go even better. So more efficiency, so cost less than traditional system, both to operate as well as to build up. But it's definitely the data that we have today says, the, ORAN system is at part, at the minimum. >> So, definite ROI there. Guys, thank you so much for joining Dave and me talking about how you're helping organizations not just address the complexities of moving from close to open, but to your point, eliminating them. We appreciate your time and, and your insights. >> Thank you. >> All right. For our guests and for Dave Nicholson, I'm Lisa Martin. You're watching "theCUBE," the leader in live and emerging tech coverage. Live from MWC23. We'll be back after a short break. (outro music)

>> Narrator: theCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (upbeat music) >> Hey everyone and welcome back to Barcelona, Spain, it's theCUBE. We are live at MWC 23. This is day two of our coverage, we're giving you four days of coverage, but you already know that because you were here yesterday. Lisa Martin with Dave Nicholson. Dave this show is massive. I was walking in this morning and almost getting claustrophobic with the 80,000 people that are joining us. There is, seems to be at MWC 23 more interest in enterprise-class technology than we've ever seen before. What are some of the things that you've observed with that regard? >> Well I've observed a lot of people racing to the highest level messaging about how wonderful it is to have the kiss of a breeze on your cheek, and to feel the flowing wheat. (laughing) I want to hear about the actual things that make this stuff possible. >> Right. >> So I think we have a couple of guests here who can help us start to go down that path of actually understanding the real cool stuff that's behind the scenes. >> And absolutely we got some cool stuff. We've got two guests from Dell. Dave Lincoln is here, the VP of Networking and Emerging the Server Solutions, and Deania Davidson, Director Edge Server Product Planning and Management at Dell. So great to have you. >> Thank you. >> Two Daves, and a Davidson. >> (indistinct) >> Just me who stands alone here. (laughing) So guys talk about, Dave, we'll start with you the newest generation of PowerEdge servers. What's new? Why is it so exciting? What challenges for telecom operators is it solving? >> Yeah, well so this is actually Dell's largest server launch ever. It's the most expansive, which is notable because of, we have a pretty significant portfolio. We're very proud of our core mainstream portfolio. But really since the Supercompute in Dallas in November, that we started a rolling thunder of launches. MWC being part of that leading up to DTW here in May, where we're actually going to be announcing big investments in those parts of the market that are the growth segments of server. Specifically AIML, where we in, to address that. We're investing heavy in our XE series which we, as I said, we announced at Supercompute in November. And then we have to address the CSP segment, a big investment around the HS series which we just announced, and then lastly, the edge telecom segment which we're, we had the biggest investment, biggest announce in portfolio launch with XR series. >> Deania, lets dig into that. >> Yeah. >> Where we see the growth coming from you mentioned telecom CSPs with the edge. What are some of the growth opportunities there that organizations need Dell's help with to manage, so that they can deliver what they're demanding and user is wanting? >> The biggest areas being obviously, in addition the telecom has been the biggest one, but the other areas too we're seeing is in retail and manufacturing as well. And, so internally, I mean we're going to be focused on hardware, but we also have a solutions team who are working with us to build the solutions focused on retail, and edge and telecom as well on top of the servers that we'll talk about shortly. >> What are some of the biggest challenges that retailers and manufacturers are facing? And during the pandemic retailers, those that were successful pivoted very quickly to curbside delivery. >> Deania: Yeah. >> Those that didn't survive weren't able to do that digitally. >> Deania: Yeah. >> But we're seeing such demand. >> Yeah. >> At the retail edge. On the consumer side we want to get whatever we want right now. >> Yes. >> It has to be delivered, it has to be personalized. Talk a little bit more about some of the challenges there, within those two verticals and how Dell is helping to address those with the new server technologies. >> For retail, I think there's couple of things, the one is like in the fast food area. So obviously through COVID a lot of people got familiar and comfortable with driving through. >> Lisa: Yeah. >> And so there's probably a certain fast food restaurant everyone's pretty familiar with, they're pretty efficient in that, and so there are other customers who are trying to replicate that, and so how do we help them do that all, from a technology perspective. From a retail, it's one of the pickup and the online experience, but when you go into a store, I don't know about you but I go to Target, and I'm looking for something and I have kids who are kind of distracting you. Its like where is this one thing, and so I pull up the Target App for example, and it tells me where its at, right. And then obviously, stores want to make more money, so like hey, since you picked this thing, there are these things around you. So things like that is what we're having conversations with customers about. >> It's so interesting because the demand is there. >> Yeah, it is. >> And its not going to go anywhere. >> No. >> And it's certainly not going to be dialed down. We're not going to want less stuff, less often. >> Yeah (giggles) >> And as typical consumers, we don't necessarily make the association between what we're seeing in the palm of our hand on a mobile device. >> Deania: Right. >> And the infrastructure that's actually supporting all of it. >> Deania: Right. >> People hear the term Cloud and they think cloud-phone mystery. >> Yeah, magic just happens. >> Yeah. >> Yeah. >> But in fact, in order to support the things that we want to be able to do. >> Yeah. >> On the move, you have to optimize the server hardware. >> Deania: Yes. >> In certain ways. What does that mean exactly? When you say that its optimized, what are the sorts of decisions that you make when you're building? I think of this in the terms of Lego bricks. >> Yes, yeah >> Put together. What are some of the decisions that you make? >> So there were few key things that we really had to think about in terms of what was different from the Data center, which obviously supports the cloud environment, but it was all about how do we get closer to the customer right? How do we get things really fast and how do we compute that information really quickly. So for us, it's things like size. All right, so our server is going to weigh one of them is the size of a shoe box and (giggles), we have a picture with Dave. >> Dave: It's true. >> Took off his shoe. >> Its actually, its actually as big as a shoe. (crowd chuckles) >> It is. >> It is. >> To be fair, its a pretty big shoe. >> True, true. >> It is, but its small in relative to the old big servers that you see. >> I see what you're doing, you find a guy with a size 12, (crowd giggles) >> Yeah. >> Its the size of your shoe. >> Yeah. >> Okay. >> Its literally the size of a shoe, and that's our smallest server and its the smallest one in the portfolio, its the XR 4000, and so we've actually crammed a lot of technology in there going with the Intel ZRT processors for example to get into that compute power. The XR 8000 which you'll be hearing a lot more about shortly with our next guest is one I think from a telco perspective is our flagship product, and its size was a big thing there too. Ruggedization so its like (indistinct) certification, so it can actually operate continuously in negative 5 to 55 C, which for customers, or they need that range of temperature operation, flexibility was a big thing too. In meaning that, there are some customers who wanted to have one system in different areas of deployment. So can I take this one system and configure it one way, take that same system, configure another way and have it here. So flexibility was really key for us as well, and so we'll actually be seeing that in the next segment coming. >> I think one of, some of the common things you're hearing from this is our focus on innovation, purpose build servers, so yes our times, you know economic situation like in itself is tough yeah. But far from receding we've doubled down on investment and you've seen that with the products that we are launching here, and we will be launching in the years to come. >> I imagine there's a pretty sizeable day impact to the total adjustable market for PowerEdge based on the launch what you're doing, its going to be a tam, a good size tam expansion. >> Yeah, absolutely. Depending on how you look at it, its roughly we add about $30 Billion of adjustable tam between the three purposeful series that we've launched, XE, HS and XR. >> Can you comment on, I know Dell and customers are like this. Talk about, I'd love to get both of your perspective, I'm sure you have a favorite customer stories. But talk about the involvement of the customer in the generation, and the evolution of PowerEdge. Where are they in that process? What kind of feedback do they deliver? >> Well, I mean, just to start, one thing that is essential Cortana of Dell period, is it all is about the customer. All of it, everything that we do is about the customer, and so there is a big focus at our level, from on high to get out there and talk with customers, and actually we have a pretty good story around XR8000 which is call it our flagship of the XR line that we've just announced, and because of this deep customer intimacy, there was a last minute kind of architectural design change. >> Hm-mm. >> Which actually would have been, come to find out it would have been sort of a fatal flaw for deployment. So we corrected that because of this tight intimacy with our customers. This was in two Thanksgiving ago about and, so anyways it's super cool and the fact that we were able to make a change so late in development cycle, that's a testament to a lot of the speed and, speed of innovation that we're driving, so anyway that was that's one, just case of one example. >> Hm-mm. >> Let talk about AI, we can't go to any trade show without talking about AI, the big thing right now is ChatGPT. >> Yeah. >> I was using it the other day, it's so interesting. But, the growing demand for AI, talk about how its driving the evolution of the server so that more AI use cases can become more (indistinct). >> In the edge space primarily, we actually have another product, so I guess what you'll notice in the XR line itself because there are so many different use cases and technologies that support the different use cases. We actually have a range form factor, so we have really small, I guess I would say 350 ml the size of a shoe box, you know, Dave's shoe box. (crowd chuckles) And then we also have, at the other end a 472, so still small, but a little bit bigger, but we did recognize obviously AI was coming up, and so that is our XR 7620 platform and that does support 2 GPUs right, so, like for Edge infrencing, making sure that we have the capability to support customers in that too, but also in the small one, we do also have a GPU capability there, that also helps in those other use cases as well. So we've built the platforms even though they're small to be able to handle the GPU power for customers. >> So nice tight package, a lot of power there. >> Yes. >> Beside as we've all clearly demonstrated the size of Dave's shoe. (crowd chuckles) Dave, talk about Dell's long standing commitment to really helping to rapidly evolve the server market. >> Dave: Yeah. >> Its a pivotal payer there. >> Well, like I was saying, we see innovation, I mean, this is, to us its a race to the top. You talked about racing and messaging that sort of thing, when you opened up the show here, but we see this as a race to the top, having worked at other server companies where maybe its a little bit different, maybe more of a race to the bottom source of approach. That's what I love about being at Dell. This is very much, we understand that it's innovation is that is what's going to deliver the most value for our customers. So whether its some of the first to market, first of its kind sort of innovation that you find in the XR4000, or XR8000, or any of our XE line, we know that at the end of day, that is what going to propel Dell, do the best for our customers and thereby do the best for us. To be honest, its a little bit surprising walking by some of our competitors booths, there's been like a dearth of zero, like no, like it's almost like you wouldn't even know that there was a big launch here right? >> Yeah. >> Or is it just me? >> No. >> It was a while, we've been walking around and yet we've had, and its sort of maybe I should take this as a flattery, but a lot of our competitors have been coming by to our booth everyday actually. >> Deania: Yeah, everyday. >> They came by multiple times yesterday, they came by multiple times today, they're taking pictures of our stuff I kind of want to just send 'em a sample. >> Lisa: Or your shoe. >> Right? Or just maybe my shoe right? But anyway, so I suppose I should take it as an honor. >> Deania: Yeah. >> And conversely when we've walked over there we actually get in back (indistinct), maybe I need a high Dell (indistinct). (crowd chuckles) >> We just had that experience, yeah. >> Its kind of funny but. >> Its a good position to be in. >> Yeah. >> Yes. >> You talked about the involvement of the customers, talk a bit more about Dell's ecosystem is also massive, its part of what makes Dell, Dell. >> Wait did you say ego-system? (laughing) After David just. >> You caught that? Darn it! The talk about the influence or the part of the ecosystem and also some of the feedback from the partners as you've been rapidly evolving the server market and clearly your competitors are taking notice. >> Yeah, sorry. >> Deania: That's okay. >> Dave: you want to take that? >> I mean I would say generally, one of the things that Dell prides itself on is being able to deliver the worlds best innovation into the hands of our customers, faster and better that any other, the optimal solution. So whether its you know, working with our great partners like Intel, AMD Broadcom, these sorts of folks. That is, at the end of the day that is our core mantra, again its retractor on service, doing the best, you know, what's best for the customers. And we want to bring the world's best innovation from our technology partners, get it into the hands of our partners you know, faster and better than any other option out there. >> Its a satisfying business for all of us to be in, because to your point, I made a joke about the high level messaging. But really, that's what it comes down to. >> Lisa: Yeah. >> We do these things, we feel like sometimes we're toiling in obscurity, working with the hardware. But what it delivers. >> Deania: Hm-mm. >> The experiences. >> Dave: Absolutely. >> Deania: Yes. >> Are truly meaningful. So its a fun. >> Absolutely. >> Its a really fun thing to be a part of. >> It is. >> Absolutely. >> Yeah. Is there a favorite customer story that you have that really articulates the value of what Dell is doing, full PowerEdge, at the Edge? >> Its probably one I can't particularly name obviously but, it was, they have different environments, so, in one case there's like on flights or on sea vessels, and just being able to use the same box in those different environments is really cool. And they really appreciate having the small compact, where they can just take the server with them and go somewhere. That was really cool to me in terms of how they were using the products that we built for them. >> I have one that's kind of funny. It around XR8000. Again a customer I won't name but they're so proud of it, they almost kinds feel like they co defined it with us, they want to be on the patent with us so, anyways that's. >> Deania: (indistinct). >> That's what they went in for, yeah. >> So it shows the strength of the partnership that. >> Yeah, exactly. >> Of course, the ecosystem of partners, customers, CSVs, telecom Edge. Guys thank you so much for joining us today. >> Thank you. >> Thank you. >> Sharing what's new with the PowerEdge. We can't wait to, we're just, we're cracking open the box, we saw the shoe. (laughing) And we're going to be dealing a little bit more later. So thank you. >> We're going to be able to touch something soon? >> Yes, yes. >> Yeah. >> In couple of minutes? >> Next segment I think. >> All right! >> Thanks for setting the table for that guys. We really appreciate your time. >> Thank you for having us. >> Thank you. >> Alright, our pleasure. >> For our guests and for Dave Nicholson, I'm Lisa Martin . You're watching theCUBE. The leader in live tech coverage, LIVE in Barcelona, Spain, MWC 23. Don't go anywhere, we will be right back with our next guests. (gentle music)

(light music) >> Narrator: theCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (upbeat music) >> Welcome back to Spain everyone. Lisa Martin here with theCUBE Dave Vellante, my co-host for the next four days. We're live in Barcelona, covering MWC23. This is only day one, but I'll tell you the theme of this conference this year is velocity. And I don't know about you Dave, but this day is flying by already. This is ecosystem day. We're going to have a great discussion on the ecosystem next. >> Well we're seeing the disaggregation of the hardened telco stack, and that necessitates an ecosystem open- we're going to talk about Open RAN, we've been talking about even leading up to the show. It's a critical technology enabler and it's compulsory to have an ecosystem to support that. >> Absolutely compulsory. We've got two guests here joining us, Gautam Bhagra, Vice President partnerships at Dell, and Scott Walker, Vice President of global Telco ecosystem at Wind River. Guys, welcome to the program. >> Nice to be here. >> Thanks For having us. >> Thanks for having us. >> So you've got some news, this is day one of the conference, there's some news, Gautam, and let's start with you, unpack it. >> Yeah, well there's a lot of news, as you know, on Dell World. One of the things we are very excited to announce today is the launch of the Open Telecom Ecosystems Community. I think Dave, as you mentioned, getting into an Open RAN world is a challenge. And we know some of the challenges that our customers face. To help solve for those challenges, Dell wants to work with like-minded partners and customers to build innovative solutions, and join go-to-market. So we are launching that today. Wind River is one of our flagship partners for that, and I'm excited to be here to talk about that as well. >> Can you guys talk a little bit about the partnership, maybe a little bit about Wind River so the audience gets that context? >> Sure, absolutely, and the theme of the show, Velocity, is what this partnership is all about. We create velocity for operators if they want to adopt Open RAN, right? We simplify it. Wind River as a company has been around for 40 years. We were part of Intel at one point, and now we're independent, owned by a company called Aptiv. And with that we get another round of investment to help continue our acceleration into this market. So, the Dell partnership is about, like I said, velocity, accelerating the adoption. When we talk to operators, they have told us there are many roadblocks that they face, right? Like systems integration, operating at scale. 'Cause when you buy a traditional radio access network solution from a single supplier, it's very easy. It's works, it's been tested. When you break these components apart and disaggregate 'em, as we talked about David, it creates integration points and support issues, right? And what Dell and Wind River have done together is created a cloud infrastructure solution that could host a variety of RAN workloads, and essentially create a two layer cake. What we're, overall, what we're trying to do is create a traditional RAN experience, with the innovation agility and flexibility of Open RAN. And that's really what this partnership does. >> So these work, this workload innovation is interesting to me because you've got now developers, you know, the, you know, what's the telco developer look like, you know, is to be defined, right? I mean it's like this white sheet of paper that can create all this innovation. And to do that, you've got to have, as I said earlier, an ecosystem. But you've got now, I'm interested in your Open RAN agenda and how you see that sort of maturity model taking place. 'Cause today, you got disruptors that are going to lean right in say "Hey, yeah, that's great." The traditional carriers, they have to have a, you know, they have to migrate, they have to have a hybrid world. We know that takes time. So what's that look like in the marketplace today? >> Yeah, so I mean, I can start, right? So from a Dell's perspective, what we see in the market is yes, there is a drive towards, everyone understands the benefits of being open, right? There's the agility piece, the innovation piece. That's a no-brainer. The question is how do we get there? And I think that's where partnerships become critical to get there, right? So we've been working with partners like Wind River to build solutions that make it easier for customers to start adopting some of the foundational elements of an open network. The, one of the purposes in the agenda of building this community is to bring like-minded developers, like you said like we want those guys to come and work with the customers to create new solutions, and come up with something creative, which no one's even thought about, that accelerates your option even quicker, right? So that's exactly what we want to do as well. And that's one of the reasons why we launched the community. >> Yeah, and what we find with a lot of carriers, they are used to buying, like I said, traditional RAN solutions which are provided from a single provider like Erickson or Nokia and others, right? And we break this apart, and you cloudify that network infrastructure, there's usually a skills gap we see at the operator level, right? And so from a developer standpoint, they struggle with having the expertise in order to execute on that. Wind River helps them, working with companies like Dell, simplify that bottom portion of the stack, the infrastructure stack. So, and we lifecycle manage it, we test- we're continually testing it, and integrating it, so that the operator doesn't have to do that. In addition to that, wind River also has a history and legacy of working with different RAN vendors, both disruptors like Mavenir and Parallel Wireless, as well as traditional RAN providers like Samsung, Erickson, and others soon to be announced. So what we're doing on the northbound side is making it easy by integrating that, and on the southbound side with Dell, so that again, instead of four or five solutions that you need to put together, it's simply two. >> And you think about today how we- how you consume telco services are like there's these fixed blocks of services that you can buy, that has to change. It's more like the, the app stores. It's got to be an open marketplace, and that's where the innovation's going to come in, you know, from the developers, you know, top down maybe. I don't know, how do you see that maturity model evolving? People want to know how long it's going to take. So many questions, when will Open RAN be as reliable. Does it even have to be? You know, so many interesting dynamics going on. >> Yeah, and I think that's something we at Dell are also trying to find out, right? So we have been doing a lot of good work here to help our customers move in that direction. The work with Dish is an example of that. But I think we do understand the challenges as well in terms of getting, adopting the technologies, and adopting the innovation that's being driven by Open. So one of the agendas that we have as a company this year is to work with the community to drive this a lot further, right? We want to have customers adopt the technology more broadly with the tier one, tier two telcos globally. And our sales organizations are going to be working together with Wind Rivers to figure out who's the right set of customers to have these conversations with, so we can drop, drive, start driving this agenda a lot quicker than what we've seen historically. >> And where are you having those customer conversations? Is that at the operator level, is it higher, is it both? >> Well, all operators are deploying 5G in preparation for 6G, right? And we're all looking for those killer use cases which will drive top line revenue and not just make it a TCO discussion. And that starts at a very basic level today by doing things like integrating with Juniper, for their cloud router. So instead of at the far edge cell site, having a separate device that's doing the routing function, right? We take that and we cloudify that application, run it on the same server that's hosting the RAN applications, so you eliminate a device and reduce TCO. Now with Aptiv, which is primarily known as an automotive company, we're having lots of conversations, including with Dell and Intel and others about vehicle to vehicle communication, vehicle to anything communication. And although that's a little bit futuristic, there are shorter term use cases that, like, vehicle to vehicle accident avoidance, which are going to be much nearer term than autonomous driving, for example, which will help drive traffic and new revenue streams for operators. >> So, oh, that's, wow. So many other things (Scott laughs) that's just opened up there too. But I want to come back to, sort of, the Open RAN adoption. And I think you're right, there's a lot of questions that that still have to be determined. But my question is this, based on your knowledge so far does it have to be as hardened and reliable, obviously has to be low latency as existing networks, or can flexibility, like the cloud when it first came out, wasn't better than enterprise IT, it was just more flexible and faster, and you could rent it. And, is there a similar dynamic here where it doesn't have to replicate the hardened stack, it can bring in new benefits that drive adoption, what are your thoughts on that? >> Well there's a couple of things on that, because Wind River, as you know, where our legacy and history is in embedded devices like F-15 fighter jets, right? Or the Mars Rover or the James Web telescope, all run Wind River software. So, we know about can't fail ultra reliable systems, and operators are not letting us off the hook whatsoever. It has to be as hardened and locked down, as secure as a traditional RAN environment. Otherwise they will (indistinct). >> That's table stakes. >> That's table stakes that gets us there. And when River, with our legacy and history, and having operator experience running live commercial networks with a disaggregated stack in the tens of thousands of nodes, understand what this is like because they're running live commercial traffic with live customers. So we can't fail, right? And with that, they want their cake and eat it too, right? Which is, I want ultra reliable, I want what I have today, but I want the agility and flexibility to onboard third party apps. Like for example, this JCNR, this Juniper Cloud-Native Router. You cannot do something as simple as that on a traditional RAN Appliance. In an open ecosystem you can take that workload and onboard it because it is an open ecosystem, and that's really one of the true benefits. >> So they want the mainframe, but they want (Scott laughs) the flexibility of the developer cloud, right? >> That's right. >> They want their, have their cake eat it too and not gain weight. (group laughs) >> Yeah I mean David, I come from the public cloud world. >> We all don't want to do that. >> I used to work with a public cloud company, and nine years ago, public cloud was in the same stage, where you would go to a bank, and they would be like, we don't trust the cloud. It's not secure, it's not safe. It was the digital natives that adopted it, and that that drove the industry forward, right? And that's where the enterprises that realized that they're losing business because of all these innovative new companies that came out. That's what I saw over the last nine years in the cloud space. I think in the telco space also, something similar might happen, right? So a lot of this, I mean a lot of the new age telcos are understanding the value, are looking to innovate are adopting the open technologies, but there's still some inertia and hesitancy, for the reasons as Scott mentioned, to go there so quickly. So we just have to work through and balance between both sides. >> Yeah, well with that said, if there's still some inertia, but there's a theme of velocity, how do you help organizations balance that so they trust evolving? >> Yeah, and I think this is where our solution, like infrastructure block, is a foundational pillar to make that happen, right? So if we can take away the concerns that the organizations have in terms of security, reliability from the fundamental elements that build their infrastructure, by working with partners like Wind River, but Dell takes the ownership end-to-end to make sure that service works and we have those telco grade SLAs, then the telcos can start focusing on what's next. The applications and the customer services on the top. >> Customer service customer experience. >> You know, that's an interesting point Gautam brings up, too, because support is an issue too. We all talk about when you break these things apart, it creates integration points that you need to manage, right? But there's also, so the support aspect of it. So imagine if you will, you had one vendor, you have an outage, you call that one vendor, one necktie to choke, right, for accountability for the network. Now you have four or five vendors that you have to work. You get a lot of finger pointing. So at least at the infrastructure layer, right? Dell takes first call support for both the hardware infrastructure and the Wind River cloud infrastructure for both. And we are training and spinning them up to support, but we're always behind them of course as well. >> Can you give us a favorite customer example of- that really articulates the value of the partnership and the technologies that it's delivering to customers? >> Well, Infra Block- >> (indistinct) >> Is quite new, and we do have our first customer which is LG U plus, which was announced yesterday. Out of Korea, small customer, but a very important one. Okay, and I think they saw the value of the integrated system. They don't have the (indistinct) expertise and they're leveraging Dell and Wind River in order to make that happen. But I always also say historically before this new offering was Vodafone, right? Vodafone is a leader in Europe in terms of Open RAN, been very- Yago and Paco have been very vocal about what they're doing in Open RAN, and Dell and Wind River have been there with them every step of the way. And that's what I would say, kind of, led up to where we are today. We learned from engagements like Vodafone and I think KDDI as well. And it got us where we are today and understanding what the operators need and what the impediments are. And this directly addresses that. >> Those are two very different examples. You were talking about TCO before. I mean, so the earlier example is, that's an example to me of a disruptor. They'll take some chances, you know, maybe not as focused on TCO, of course they're concerned about it. Vodafone I would think very concerned about TCO. But I'm inferring from your comments that you're trying to get the industry, you're trying to check the TCO box, get there. And then move on to higher levels of value monetization. The TCO is going to come down to how many humans it takes to run the network, is it not, is that- >> Well a lot of, okay- >> Or is it devices- >> So the big one now, particularly with Vodafone, is energy cost, right? >> Of course, greening the network. >> Two-thirds of the energy consumption in RAN is the the Radio Access Network. Okay, the OPEX, right? So any reductions, even if they're 5% or 10%, can save tens or hundreds of millions of dollars. So we do things creatively with Dell to understand if there's a lot of traffic at the cell site and if it's not, we will change the C state or P state of the server, which basically spins it down, so it's not consuming power. But that's just at the infrastructure layer. Where this gets really powerful is working with the RAN vendors like Samsung and Ericson and others, and taking data from the traffic information there, applying algorithms to that in AI to shut it down and spin it back up as needed. 'Cause the idea is you don't want that thing powered up if there's no traffic on it. >> Well there's a sustainability, ESG, benefit to that, right? >> Yes. >> And, and it's very compute intensive. >> A hundred percent. >> Which is great for Dell. But at the same time, if you're not able to manage that power consumption, the whole thing fails. I mean it's, because there's going to be so much data, and such a intense requirement. So this is a huge issue. Okay, so Scott, you're saying that in the TCO equation, a big chunk is energy consumption? >> On the OPEX piece. Now there's also the CapEx, right? And Open RAN solutions are now, what we've heard from our customers today, are they're roughly at parity. 'Cause you can do things like repurpose servers after the useful life for a lower demand application which helps the TCO, right? Then you have situations like Juniper, where you can take, now software that runs on the same device, eliminating at a whole other device at the cell site. So we're not just taking a server and software point of view, we're taking a whole cell site point of view as it relates to both CapEx and OPEX. >> And then once that infrastructure it really gets adopted, that's when the innovation occurs. The ecosystem comes in. Developers now start to think of new applications that we haven't thought of yet. >> Gautam: Exactly. >> And that's where, that's going to force the traditional carriers to respond. They're responding, but they're doing so very carefully right now, it's understandable why. >> Yeah, and I think you're already seeing some news in the, I mean Nokia's announcement yesterday with the rebranding, et cetera. That's all positive momentum in my opinion, right? >> What'd you think of the logo? >> I love the logo. >> I liked it too. (group laughs) >> It was beautiful. >> I thought it was good. You had the connectivity down below, You need pipes, right? >> Exactly. >> But you had this sort of cool letters, and then the the pink horizon or pinkish, it was like (Scott laughs) endless opportunity. It was good, I thought it was well thought out. >> Exactly. >> Well, you pick up on an interesting point there, and what we're seeing, like advanced carriers like Dish, who has one of the true Open RAN networks, publishing APIs for programmers to build in their 5G network as part of the application. But we're also seeing the network equipment providers also enable carriers do that, 'cause carriers historically have not been advanced in that way. So there is a real recognition that in order for these networks to monetize new use cases, they need to be programmable, and they need to publish standard APIs, so you can access the 5G network capabilities through software. >> Yeah, and the problem from the carriers, there's not enough APIs that the carriers have produced yet. So that's where the ecosystem comes in, is going to >> A hundred percent >> I think there's eight APIs that are published out of the traditional carriers, which is, I mean there's got to be 8,000 for a marketplace. So that's where the open ecosystem really has the advantage. >> That's right. >> That's right. >> That's right. >> Yeah. >> So it all makes sense on paper, now you just, you got a lot of work to do. >> We got to deliver. Yeah, we launched it today. We got to get some like-minded partners and customers to come together. You'll start seeing results coming out of this hopefully soon, and we'll talk more about it over time. >> Dave: Great Awesome, thanks for sharing with us. >> Excellent. Guys, thank you for sharing, stopping by, sharing what's going on with Dell and Wind River, and why the opportunity's in it for customers and the technological evolution. We appreciate it, you'll have to come back, give us an update. >> Our pleasure, thanks for having us. (Group talks over each other) >> All right, thanks guys >> Appreciate it. >> For our guests and for Dave Vellante, I'm Lisa Martin. You're watching theCUBE, Live from MWC23 in Barcelona. theCUBE is the leader in live tech coverage. (upbeat music)

(electronic music) (graphics whooshing) (graphics tinkling) >> Telecommunications is well north of a trillion-dollar business globally, that provides critical services on which virtually everyone on the planet relies. Dramatic changes are occurring in the sector, and one of the most important dimensions of this change is the underlying infrastructure that powers global telecommunications networks. Telcos have been thawing out, if you will, they're frozen infrastructure, modernizing. They're opening up, they're disaggregating their infrastructure, separating, for example, the control plane from the data plane, and adopting open standards. Telco infrastructure is becoming software-defined. And leading telcos are adopting cloud native microservices to help make developers more productive, so they can respond more quickly to market changes. They're embracing technology consumption models, and selectively leveraging the cloud where it makes sense. And these changes are being driven by market forces, the root of which stem from customer demand. So from a customer's perspective, they want services, and they want them fast. Meaning, not only at high speeds, but also they want them now. Customers want the latest, the greatest, and they want these services to be reliable and stable with high quality of service levels. And they want them to be highly cost-effective. Hello and welcome to this preview of Mobile World Congress 2023. My name is Dave Vellante, and at this year's event, theCUBE has a major presence at the show made possible by Dell Technologies, and with me to unpack the trends in telco, and look ahead to MWC23 are Dennis Hoffman, he's the Senior Vice President and General Manager of Dell's telecom business, and Aaron Chaisson, who is the Vice President of Telecom and Edge Solutions Marketing at Dell Technologies, gentlemen, welcome, thanks so much for spending some time with me. >> Thank you, Dave. >> Thanks, glad to be here. >> So, Dennis, let's start with you. Telcos in recent history have been slow to deliver and to monetize new services, and a large part because their purpose-built infrastructure could been somewhat of a barrier to responding to all these market forces. In many ways, this is what makes telecoms, really this market so exciting. So from your perspective, where is the action in this space? >> Yeah, the action Dave is kind of all over the place, partly because it's an ecosystem play. I think it's been, as you point out, the disaggregation trend has been going on for a while. The opportunity's been clear, but it has taken a few years to get all of the vendors, and all of the components that make up a solution, as well as the operators themselves, to a point where we can start putting this stuff together, and actually achieving some of the promise. >> So Aaron, for those who might not be as familiar with Dell's a activities in this area, here we are just ahead of Mobile World Congress, it's the largest event for telecoms, what should people know about Dell? And what's the key message to this industry? >> Sure, yeah, I think everybody knows that there's a lot of innovation that's been happening in the industry of late. One of the major trends that we're seeing is that shift from more of a vertically-integrated technology stack, to more of a disaggregated set of solutions, and that trend has actually created a ton of innovation that's happening across the industry, or along technology vendors and providers, the telecoms themselves. And so, one of the things that Dell's really looking to do is, as Dennis talked about, is build out a really strong ecosystem of partners and vendors that we're working closely together to be able to collaborate on new technologies, new capabilities that are solving challenges that the networks are seeing today. Be able to create new solutions built on those in order to be able to bring new value to the industry. And then finally, we want to help both partners, as well as our CSP providers activate those changes, so that they can bring new solutions to market, to be able to serve their customers. And so, the key areas that we're really focusing on with our customers is, technologies to help modernize the network, to be able to capitalize on the value of open architectures, and bring price performance to what they're expecting, and availability that they're expecting today. And then also, partner with the lines of business to be able to take these new capabilities, produce new solutions, and then deliver new value to their customers. >> Great, thank you, Aaron. So Dennis, you and I, known you for a number of years. I've watched you, you're are a trend spotter. You're a strategic thinker. I love now the fact that you're running a business that you had to go out and analyze, and now you got to make it happen. So, how would you describe Dell's strategy in this market? >> Well, it's really two things. And I appreciate the comment, I'm not sure how much of a trend spotter I am, but I certainly enjoy, and I think I'm fascinated by what's going on in this industry right now. Our two main thrusts, Dave, are first round, trying to catalyze that ecosystem, be a force for pulling together a group of folks, vendors that have been flying in fairly loose formation for a couple of years, to deliver the kinds of solutions that move the needle forward, and produce the outcomes that our network operator customers can actually buy and consume, and deploy, and have them be supported. The other thing is, there's a couple of very key technology areas that need to be advanced here. This ends up being a much anticipated year in telecom. Because of the delivery of some open infrastructure solutions that have being developed for years. With the Intel Sapphire Rapids program coming to market, we've of course got some purpose-built solutions on top of that for telecommunications networks. Some expanded partnerships in the area of multi-cloud infrastructure. And so, I would say the second main thrust is, we've got to bring some intellectual property to the party. It's not just about pulling the ecosystem together. But those two things together really form the twin thrusts of our strategy. >> Okay, so as you point out, you obviously not going to go alone in this market, it's way too broad, there's so many routes to market, partnerships, obviously very, very important. So, can you share a little bit more about the ecosystem and partners, maybe give some examples of some of the key partners that you'd be highlighting or working with, maybe at Mobile World Congress, or other activities this year? >> Yeah, absolutely. As Aaron touched on, I'm a visual thinker. The way I think about this thing is a very, very vertical architecture is tipping sideways. It's becoming horizontal. And all of the layers of that horizontal architecture are really where the partnerships are at. So, let's start at the bottom, silicon. The silicon ecosystem is very much focused on this market. And producing very specific products to enable open, high performance telecom networks. That's both in the form of host processors, as well as accelerators. One layer up, of course, is the stuff that we're known for, subsystems, compute storage, the hardware infrastructure that forms the foundation for telco clouds. A layer above that, all of the cloud software layer, the virtualization and containerization software, and all of the usual suspects there, all of whom are very good partners of ours, and we're looking to expand that pretty broadly this year. And then at the top of the layer cake, all of the network functions, all of the VNF's and CNF's that were once kind of the top of proprietary stacks, that are now opening up and being delivered, as well-formed containers that can run on these clouds. So, we're focusing on all of those, if you will, product partnerships, and there is a services wrapper around all of it. The systems integration necessary to make these systems part of a carrier's network, which of course, has been running for a long time, and needs to be integrated with in a very specific way. And so, all of that, together kind of forms the ecosystem, all of those are partners, and we're really excited about being at the heart of it. >> Interesting, it's not like we've never seen this movie before, which is, it's sort of repeating itself in telco. Aaron, you heard my little intro up front about the need to modernize infrastructure, I wonder if I could touch on another major trend, which we're seeing is the cloud, and I'm talkin' about not only public, but private and hybrid cloud. The public cloud is an opportunity, but it's also a threat for telcos. Telcom providers are lookin' to the public cloud for specific use cases, you think about like bursting for an iPhone launch or whatever. But at the same time, these cloud vendors, they're sort of competing with telcos. They're providing local zones, for example, sometimes trying to do an end run on the telco connectivity services, so telecom companies, they have to find the right balance between what they own and what they rent. And I wonder if you could add some color as to what you see in the market and what Dell specifically is doing to support these trends. >> Yeah, and I think the most important thing is what we're seeing, as you said, is these aren't things that we haven't seen before. And I think that telecom is really going through their own set of cloud transformations, and so, one of the hot topics in the industry now is, what is telco cloud? And what does that look like going forward? And it's going to be, as you said, a combination of services that they offer, services that they leverage. But at the end of the day, it's going to help them modernize how they deliver telecommunication services to their customers, and then provide value added services on top of that. From a Dell perspective, we're really providing the technologies to provide the underpinnings to lay a foundation on which that network can be built, whether that's best of breed servers that are built in design for the telecom environments. Recently, we announced our Infer block program, in partnering with virtualization providers, to be able to provide engineered systems that dramatically simplify how our customers can deploy, manage, and lifecycle manage throughout day two operations, an entire cloud environment. And whether they're using Red Hat, whether they're using Wind River, or VMware, or other virtualization layers, they can deploy the right virtualization layer at the right part of their network to support the applications they're looking to drive. And Dell is looking to solve how they simplify and manage all of that, both from a hardware, as well as on management software perspective. So, this is really what Dell's doing to, again, partner with the broader technology community, to help make that telco cloud a reality. >> Aaron, let's stay here for a second, I'm interested in some of the use cases that you're going after with customers. You've got Edge infrastructure, remote work, 5G, where's security fit, what are the focus areas for Dell, and can we double click on that a little bit? >> Yeah, I mean, I think there's two main areas of telecommunication industry that we're talking to. One, we've really been talking about the sort of the network buyer, how do they modernize the core, the network Edge, the RAN capabilities to deliver traditional telecommunication services, and modernize that as they move into 5G and beyond. I think the other side of the business is, telecoms are really looking from a line of business perspective to figure out how do they monetize that network, and be able to deliver value added services to their enterprise customers on top of these new networks. So, you were just touching on a couple of things that are really critical. In the enterprise space, AI and IoT is driving a tremendous amount of innovation out there, and there's a need for being able to support and manage Edge compute at scale, be able to provide connectivity, like private mobility, and 4G and 5G, being able to support things like mobile workforces and client capabilities, to be able to access these devices that are around all of these Edge environments of the enterprises. And telecoms are seeing as that, as an opportunity for them to not only provide connectivity, but how do they extend their cloud out into these enterprise environments with compute, with connectivity, with client and connectivity resources, and even also provide protection for those environments as well. So, these are areas that Dell is historically very strong at. Being able to provide compute, be able to provide connectivity, and being able to provide data protection and client services, we are looking to work closely with lines of businesses to be able to develop solutions that they can bring to market in combination with us, to be able to serve their end user customers and their enterprises. So, those are really the two key areas, not only network buyer, but being able to enable the lines of business to go and capitalize on the services they're developing for their customers. >> I think that line of business aspect is key, I mean, the telcos have had to sit back and provide the plumbing, cost per bit goes down, data consumption going through the roof, all the over at the top guys have had the field day with the data, and the customer relationships, and now it's almost like the revenge (chuckles) of the telcos. Dennis, I wonder if we could talk about the future. What can we expect in the years ahead from Dell, if you break out the binoculars a little bit. >> Yeah, I think you hit it earlier. We've seen the movie before. This has happened in the IT data center. We went from proprietary vertical solutions to horizontal open systems. We went from client server to software-defined open hardware cloud native. And the trend is likely to be exactly that, in the telecom industry because that's what the operators want. They're not naive to what's happened in the IT data center, they all run very large data centers. And they're trying to get some of the scale economies. Some of the agility, the cost of ownership benefits for the reasons Aaron just discussed. It's clear as you point out, this industry's been really defined by the inability to stop investing, and the difficulty to monetize that investment. And I think now, everybody's looking at this 5G, and frankly, 5G plus 6G, and beyond, as the opportunity to really go get a chunk of that revenue, and Enterprise Edge is the target. >> And 5G is touching so many industries, and that kind of brings me, Aaron into Mobile World Congress. I mean, you look at the floor layout, it's amazing. You got Industry 4.0, you've got our traditional industry and telco colliding. There's public policy. So, give us a teaser to Mobile World Congress 23, what's on deck at the show from Dell? >> Yeah, we're really excited about Mobile World Congress. This, as you know, is a massive event for the industry every year. And it's really the event that the whole industry uses to kick off this coming year. So, we're going to be using this obviously to talk to our customers and our partners about what Dell's looking to do, and what we're innovating on right now, and what we're looking to partner with them around. In the front of the house, we're going to be doin', we're going to be highlighting 13 different solutions and demonstrations to be able to show our customers what we're doing today, and show them the use cases, and put into action, so they get to actually look and feel, and touch, and experience what it is that we're working around. Obviously, meetings are important, everybody knows Mobile World Congress is the place to get those meetings and kickoff for the year. So, we're going to have, we're lookin' at several hundred meetings, hundreds of meetings that we're going to be lookin' to have across the industry with our customers and partners in the broader community. And of course, we've also got technology that's going to be in a variety of different partner spaces as well. So, you can come and see us in hall three, but we're also going to have technologies, kind of spread all over the floor. And of course, there's always theCUBE. You're going to be able to see us live all four days, all day, every day. You're going to be hearing our executives, our partners, our customers, talk about what Dell is doing to innovate in the industry, and how we're looking to leverage the broader, open ecosystem to be able to transform the network, and what we're lookin' to do. So, in that space, we're going to be focusing on what we're doing from an ecosystem perspective, our infrastructure focus. We'll be talking about what we're doing to support telco cloud transformation. And then finally, as we talked about earlier, how are we helping the lines of business within our telecoms monetize the opportunity? So, these are all different things we're really excited to be focusing on, and look forward to the event next month. >> Yeah, it's going to be awesome in Barcelona at the FITA, as you say, Dell's big presence in hall three, Orange is in there, Deutsche Telecom, Intel's in hall three. VMware's there, Nokia, Vodafone, you got some great things to see there. Check that out, and of course, theCUBE, we are super excited to be collaborating with you, we got a great setup. We're in the walkway right between halls four and five, right across from the government of Catalonia, who are the host partners for the event, so there's going to be a ton of action there. Guys, can't wait to see you there, really appreciate your time today. >> Great, thanks. >> Alright, Mobile World Congress, theCUBE's coverage starts on February 27th right after the keynotes. So, first thing in the morning, east coast time, we'll be broadcasting is, Aaron said all week, Monday through Thursday in the show floor, check that out at thecube.net. siliconangle.com has all the written coverage, and go to dell.com, see what's happenin' there, have all the action from the event. Don't miss us, this is Dave Vellante, we'll see you there. (electronic music)

>> Welcome back to the program. My name is Dave Vellante and in this session we're going to explore one of the more interesting topics of the day. IoT for smart factories and with me are Todd Edmunds, the global CTO of Smart Manufacturing, Edge and Digital Twins, at Dell Technologies. That is such a cool title. (Todd laughs) I want to be you. And Dr. Aditi Banerjee, who's the Vice President General Manager for Aerospace Defense and Manufacturing at DXC Technology. Another really cool title. Folks, welcome to the program. Thanks for coming on. >> Thanks Dave. >> Thank you. Great to be here. >> Well- >> Nice to be here. >> Todd, let's start with you. We hear a lot about Industry 4.0, smart factories, IIoT. Can you briefly explain, like, what is Industry 4.0 all about and why is it important for the manufacturing industry? >> Yeah, sure Dave. You know, it's been around for quite a while and it's got, it's gone by multiple different names. As you said, Industry 4.0, smart manufacturing, industrial IoT, smart factory. But it all really means the same thing. It's really applying technology to get more out of the factories and the facilities that you have to do your manufacturing. So being much more efficient. Implementing really good sustainability initiatives. And so we really look at that by saying, "Okay, what are we going to do with technology to really accelerate what we've been doing for a long, long time"? So it's really not, it's not new. It's been around for a long time. What's new is that manufacturers are looking at this, not as a one-off, two off individual use case point of view, but instead they're saying, "We really need to look at this holistically, thinking about a strategic investment in how we do this." Not to just enable one or two use cases, but enable many, many use cases across the spectrum. I mean, there's tons of 'em out there. There's predictive maintenance and there's OEE, overall equipment effectiveness, and there's computer vision. And all of these things are starting to percolate down to the factory floor, but it needs to be done in a little bit different way. And really to to really get those outcomes that they're looking for in smart factory, or Industry 4.0, or however you want to call it. And truly transform. Not just throw an Industry 4.0 use case out there, but to do the digital transformation that's really necessary and to be able to stay relevant for the future. You know, I heard it once said that you have three options. Either you digitally transform and stay relevant for the future or you don't and fade into history like 52% of the companies that used to be on the Fortune 500 since 2000, right. And so really that's a key thing and we're seeing that really, really being adopted by manufacturers all across the globe. >> Yeah, so Aditi, that's like digital transformation is almost synonymous with business transformation. So is there anything you'd add to what Todd just said? >> Absolutely, though, I would really add that what really drives Industry 4.0 is the business transformation. What we are able to deliver in terms of improving the manufacturing KPIs and the KPIs for customer satisfaction, right. For example, improving the downtime, you know, or decreasing the maintenance cycle of the equipments or improving the quality of products, right. So I think these are lot of business outcomes that our customers are looking at while using Industry 4.0 and the technologies of Industry 4.0 to deliver these outcomes. >> So Aditi, one, if I could stay with you and maybe this is a bit esoteric, but when I first started researching IoT and Industrial IoT 4.0, et cetera, I felt, you know, while there could be some disruptions in the ecosystem, I kind of came to the conclusion that large manufacturing firms, aerospace defense companies, the firms building out critical infrastructure, actually had kind of an incumbent advantage and a great opportunity. Of course, then I saw on TV, somebody now, they're building homes with 3D printers. It like blows your mind. So that's pretty disruptive. But. So, but they got to continue, the incumbents have to continue to invest in the future. They're well capitalized. They're pretty good businesses. Very good businesses. But there's a lot of complexities involved in kind of connecting the old house to the new addition that's being built, if you will. Or there's transformation that we're talking about. So my question is how are your customers preparing for this new era? What are the key challenges that they're facing in the blockers, if you will? >> Yeah, I mean the customers are looking at Industry 4.0 for greenfield factories, right. That is where the investments are going directly into building the factories with the new technologies with the new connectivities, right, for the machines, for example. Industry IoT, Having the right type of data platforms to drive computational analytics and outcomes, as well as looking at edge versus cloud type of technologies, right. Those are all getting built in the greenfield factories. However, for the install-based factories, right, that is where our customers are looking at how do I modernize, right. These factories. How do I connect the existing machine? And that is where some of the challenges come in on, you know, the legacy system connectivity that they need to think about. Also, they need to start thinking about cybersecurity and operation technology security, right, because now you are connecting the factories to each other, right. So cybersecurity becomes top of mind, right. So there is definitely investment that is involved. Clients are creating roadmaps for digitizing and modernizing these factories and investments in a very strategic way, right. So perhaps they start with the innovation program. And then they look at the business case and they scale it up, right. >> Todd, I'm glad Aditi brought up security because if you think about the operations technology, you know folks, historically they air gapped, you know, the systems. That's how they created security. That's changed. The business came in and said, "Hey, we got to connect. We got to make it intelligent." So that's got to be a big challenge as well. >> It absolutely is Dave. And, you know, you can no longer just segment that because really to get all of those efficiencies that we talk about, that IOT and industrial IoT and Industry 4.0 promise, you have to get data out of the factory but then you got to put data back in the factory. So no longer is it just firewalling everything is really the answer. So you really have to have a comprehensive approach to security, but you also have to have a comprehensive approach to the cloud and what that means. And does it mean a continuum of cloud all the way down to the edge, right down to the factory? It absolutely does because no one approach has the answer to everything. The more you go to the cloud, the broader the attack surface is. So what we're seeing is a lot of our customers approaching this from, kind of, that hybrid, you know, write once, run anywhere on the factory floor down to the edge. And one of things we're seeing too is to help distinguish between what is the edge and that. And bridge that gap between, like Dave, you talked about IT and OT, and also help that what Aditi talked about is the greenfield plants versus the brownfield plants, that they call it, that are the legacy ones and modernizing those, is it's great to kind of start to delineate. What does that mean? Where's the edge? Where's the IT and the OT? We see that from a couple of different ways. We start to think about, really, two edges in a manufacturing floor. We talk about an industrial edge that sits, or some people call it a far edge or a thin edge, sits way down on that plant. Consists of industrial hardened devices that do that connectivity, the hard stuff, about how do I connect to this obsolete legacy protocol and what do I do with it? And create that next generation of data that has context. And then we see another edge evolving above that which is much more of a data and analytics and enterprise grade application layer that sits down in the factory itself that helps figure out where we're going to run this. Is... Does it connect to the cloud? Do we run applications on-prem? Because a lot of times that on-prem application is needs to be done because that's the only way it's going to work. Because of security requirements. Because of latency requirements, performance, and a lot of times, cost. It's really helpful to build that multiple edge strategy because then you consolidate all of those resources, applications, infrastructure, hardware, into a centralized location. Makes it much, much easier to really deploy and manage that security. But it also makes it easier to deploy new applications, new use cases, and become the foundation for DXC's expertise in applications that they deliver to our customers as well. >> Todd, how complex are these projects? I mean, I feel like it's kind of the digital equivalent of building the Hoover Dam. I mean, it... So, yeah, how long does a typical project take? I know it varies, but what, you know, what are the critical success factors in terms of delivering business value quickly? >> Yeah, that's a great question in that we're, you know, like I said at the beginning, this is not new smart factory and Industry 4.0 is not new. It's been... It's people have been trying to implement the holy grail of smart factory for a long time. And what we're seeing is a switch, a little bit of a switch or quite a bit of a switch, to where the enterprise and the IT folks are having a much bigger say and have a lot to offer to be able to help that complexity. So instead of deploying a computer here and a gateway there and a server there. I mean, you go walk into any manufacturing plant and you can see servers sitting underneath someone's desk or a PC in a closet somewhere running a a critical production application. So we're seeing the enterprise have a much bigger say at the table. Much louder voice at the table to say, "We've been doing this enterprise all the time. We know how to really consolidate, bring hyper-converged applications, hyper-converged infrastructure, to really accelerate these kind of applications. Really accelerate the outcomes that are needed to really drive that smart factory." And start to bring that same capabilities down into the Mac on the factory floor. That way, if you do it once to make it easier to implement you can repeat that. You can scale that. You can manage it much easily. And you can then bring that all together because you have the security in one centralized location. So we're seeing manufacturers... Yeah, that first use case may be fairly difficult to implement and we got to go down in and see exactly what their problems are. But when the infrastructure is done the correct way, when that... Think about how you're going to run that and how are you going to optimize the engineering. Well, let's take that what you've done in that one factory and then set. Let's that, make that across all the factories including the factory that we're in, but across the globe. That makes it much, much easier. You really do the hard work once and then repeat almost like a cookie cutter. >> Got it, thank you. Aditi, what about the skillsets available to apply these to these projects? You got to have knowledge of digital, AI, data, integration. Is there a talent shortage to get all this stuff done? >> Yeah, I mean, definitely. Different types of skillsets are needed from a traditional manufacturing skillset, right. Of course, the basic knowledge of manufacturing is important. But the digital skillsets, like, you know, IoT. Having a skillset in different protocols for connecting the machines, right. That experience that comes with it. Data and analytics, security, augmented virtual reality, programming. You know, again, looking at robotics and the digital twin. So, you know, it's a lot more connectivity software data-driven skillsets that are needed to smart factory to life at scale. And, you know, lots of firms are, you know, recruiting these types of resources with these skillsets to, you know, accelerate their smart factory implementation as well as consulting firms like DXC technology and others. We recruit. We train our talent to provide these services. >> Got it. Aditi, I wonder if we could stay on you. Let's talk about the partnership between DXC and Dell. What are you doing specifically to simplify the move to industry 4.0 for customers? What solutions are you offering? How are you working together, Dell and DXC, to bring these to market? >> Yeah, I... Dell and DXC have a very strong partnership, you know, and we work very closely together to create solutions, to create strategies, and how we are going to jointly help our clients, right. So. Areas that we have worked closely together is edge compute, right. How that impacts the smart factory. So we have worked pretty closely in that area. We're also looked at vision technologies, you know. How do we use that at the edge to improve the quality of products, right. So we have several areas that we collaborate in and our approach is that we want to bring solutions to our client and as well as help them scale those solutions with the right infrastructure, the right talent, and the right level of security. So we bring a comprehensive solution to our clients. >> So, Todd, last question. Kind of similar but different. You know, why Dell DXC? Pitch me. What's different about this partnership? You know, where are you confident that, you know, you're going to deliver the best value to customers? >> Absolutely, great question. You know, there's no shortage of bespoke solutions that are out there. There's hundreds of people that can come in and do individual use cases and do these things and just... And that's where it ends. What Dell and DXC Technology together bring to the table is we do the optimization of the engineering of those previously bespoke solutions upfront, together. Right. The power of our scalables, enterprise grade, structured, you know, industry standard infrastructure as well as our expertise in delivering package solutions that really accelerate with DXC's expertise and reputation as a global trusted advisor. Be able to really scale and repeat those solutions that DXC is so really, really good at. And Dell's infrastructure and our, what, 30,000 people across the globe that are really, really good at that scalable infrastructure to be able to repeat. And then it really lessens the risk that our customers have and really accelerates those solutions. So it's, again, not just one individual solutions. It's all of the solutions that not just drive use cases but drive outcomes with those solutions. >> Yeah, you're right. The partnership has gone... I mean, I first encountered it back in, I think, it was 2010, May of 2010. We had you guys both on the queue... I think we were talking about converged infrastructure and I had a customer on, and it was actually manufacturing customer. Was quite interesting. And back then it was how do we kind of replicate what's coming in the cloud? And you guys have obviously taken it into the digital world. Really want to thank you for your time today. Great conversation. And love to have you back. >> Thank you so much. >> Absolutely. >> It was a pleasure speaking with you. >> I agree. >> All right, keep it right there for more discussions that educate and inspire on theCUBE.

(upbeat music) >> Telecommunic^ations is well north of a trillion-dollar business globally that provides critical services on which virtually everyone on the planet relies. Dramatic changes are occurring in the sector, and one of the most important dimensions of this change is the underlying infrastructure that powers global telecommunications networks. Telcos have been thawing out, if you will, their frozen infrastructure, modernizing. They're opening up. They're disaggregating their infrastructure, separating, for example, the control plane from the data plane and adopting open standards. Telco infrastructure is becoming software-defined, and leading telcos are adopting cloud-native microservices to help make developers more productive, so they can respond more quickly to market changes. They're embracing technology consumption models and selectively leveraging the cloud where it makes sense, and these changes are being driven by market forces, the root of which stem from customer demand. So from a customer's perspective, they want services, and they want them fast, meaning not only at high speeds, but also they want them now. Customers want the latest, the greatest, and they want these services to be reliable and stable with high quality of service levels, and they want them to be highly cost effective. Hello and welcome to this preview of Mobile World Congress 2023. My name is Dave Vellante and at this year's event, theCUBE has a major presence at the show, made possible by Dell Technologies, and with me, to unpack the trends in Telco and look ahead to MWC 23, Dennis Hoffman. He's the senior vice-president and general manager of Dell's telecom business and Aaron Chaisson, who is the vice-president of telecom and edge solutions marketing at Dell Technologies. Gentlemen, welcome. Thanks so much for spending some time with me. >> Thank you, Dave. >> Thanks, glad to be here. So, Dennis, let's start with you. Telcos in recent history have been slow to deliver and to monetize new services, in a large part, because their purpose-built infrastructure can been somewhat of a barrier to respondent to these market forces. In many ways, this is what makes telecoms, really, this market, so exciting. So from your perspective, where is the action in this space? >> Yeah, the action, Dave, is kind of all over the place, partly because it's an ecosystem play. You know, I think it's been, as you point out, the disaggregation trend has been going on for a while. The opportunity's been clear, but it has taken a few years to get all of the vendors and all of the components that make up a solution, as well as the operators themselves, to a point where we can start putting this stuff together and actually achieving some of the promise. >> So, Aaron, for those who might not be as familiar with Dell's a activities in this area, you know, here we are just ahead of Mobile World Congress. It's the largest event for telecoms. What should people know about Dell, and what's the key message to this industry? >> Sure, yeah, I think everybody knows that there's a lot of innovation that's been happening in the industry of late. One of the major trends that we're seeing is that shift from more of a vertically-integrated technology stack to more of a disaggregated set of solutions, and that trend has actually created a ton of innovation that's happening across the industry, well, along technology vendors and providers, the telecoms themselves, and so one of the things that Dell's really looking to do is, as Dennis talked about, is build out a really strong ecosystem of partners and vendors that we're working closely together to be able to collaborate on new technologies, new capabilities, that are solving challenges that the networks are seeing today, be able to create new solutions built on those in order to be able to bring new value to the industry and then finally, we want to help both partners as well as our CSP providers activate those changes so that they can bring new solutions to market to be able to serve their customers, and so the key areas that we're really focusing on, with our customers, is technologies to help modernize the network to be able to capitalize on the value of open architectures and bring price performance to what they're expecting and availability that they're expecting today and then also partner with the lines of business to be able to take these new capabilities, produce new solutions and then deliver new value to their customers. >> Great, thank you, Aaron. So, Dennis, I have known you for a number of years. I've watched you. You are a trend spotter, and you're a strategic thinker, and I love now the fact that you're running a business that you had to go out and analyze, and now you got got to make it happen. So how would you describe Dell's strategy in this market? >> Well, it's really two things, and I appreciate the comment. I'm not sure how much of a trend spotter I am, but I certainly enjoy, and I think I'm fascinated by what's going on in this industry right now. Our two main thrusts, Dave, are, first round, trying to catalyze that ecosystem, you know, be a force for pulling together a group of folks, vendors, that have been flying in fairly loose formation for a couple of years to deliver the kinds of solutions that move the needle forward and produce the outcomes that our network-operator customers can actually buy, and consume, and deploy, and have them be supported. The other thing is there's a couple of very key technology areas that need to be advanced here. This ends up being a much anticipated year, in telecom, because of the delivery of some open infrastructure solutions that have been being developed for years, with the Intel Sapphire Rapids program coming to market. We've of course got some purpose-built solutions on top of that for telecommunications networks, some expanded partnerships in the area of multi-cloud infrastructure, and so I would say the second main thrust is we've got to bring some intellectual property to the party. It's not just about pulling the ecosystem together, but those two things together really form the twin thrusts of our strategy. >> Okay, so as you point out, you're obviously not going to go alone in this market. It's way too broad. There's so many routes to market, partnerships, obviously, very, very important. So can you share a little bit more about the ecosystem and partners, maybe give some examples of some of the key partners that you'd be highlighting or working with, maybe at Mobile World Congress or other activities this year? >> Yeah, absolutely. You know, as Aaron touched on. I'm a visual thinker. The way I think about this thing is a very, very vertical architecture is tipping sideways. It's becoming horizontal, and all of the layers of that horizontal architecture are really where the partnerships are at. So let's start at the bottom, silicon. The silicon ecosystem is very much focused on this market and producing very specific products to enable open, high-performance telecom networks. That's both in the form of host processors as well as accelerators. One layer up, of course, is the stuff that we're known for, subsystems, compute, storage, the hardware infrastructure that forms the foundation for telco clouds. A layer above that, all of the cloud software layer, the virtualization and containerization software and all of the usual suspects there, all of whom are very good partners of ours, and we're looking to expand that pretty broadly this year, and then at the top of the layer cake, all of the network functions, all of the VNFs and CNFs that were once kind of the top of proprietary stacks that are now opening up and being delivered as well-formed containers that can run on these clouds. So, you know, we're focusing on all of those, if you will, product partnerships, and there is a services wrapper around all of it, the systems integration necessary to make these systems part of a carrier's network, which, of course, has been running for a long time and needs to be integrated with in a very specific way, and so all of that together kind of forms the ecosystem. All of those are partners, and we're really excited about being at the heart of it. >> Interesting, it's not like we've never seen this movie before, which is sort of repeating itself in telco. Aaron, you heard my little intro up front about the need to modernize infrastructure. I wonder if I could touch on, you know, another major trend which we're seeing, is the cloud, and I'm talking about, not only public, but private and hybrid cloud. The public cloud is an opportunity, but it's also a threat for telcos. You know, telecom providers are looking to the public cloud for specific use cases. You think about, like, bursting for an iPhone launch or whatever but at the same time, these cloud vendors, they're sort of competing with telcos. They're providing, you know, local zones, for example, sometimes trying to do an end run on the telco connectivity services. So telecom companies, they have to find the right balance between what they own and what they rent, and I wonder if you could add some color as to what you see in the market and what Dell, specifically, is doing to support these trends. >> Yeah, I think the most important thing is what we're seeing, as you said, is these aren't things that we haven't seen before, and I think that telecom is really going through their own set of cloud transformations, and so one of the hot topics in the industry now is what is telco cloud and what does that look like going forward? And it's going to be a, as you said, a combination of services that they offer, services that they leverage, but at the end of the day, it's going to help them modernize how they deliver telecommunication services to their customers and then provide value-added services on top of that. From a Dell perspective, you know, we're really providing the technologies to provide the underpinnings to lay a foundation on which that network can be built, whether that's best-of-breed servers that are built and designed for the telecom environments. Recently we announced our, our Infra Block program in partnering with virtualization providers to be able to provide engineered systems that dramatically simplify how our customers can deploy, manage and lifecycle-manage throughout day-two operations, an entire cloud environment, and whether they're using Red Hat, whether they're using Wind River or VMware or other virtualization layers, they can deploy the right virtualization layer at the right part of their network to support the applications they're looking to drive, and Dell is looking to solve how they simplify and manage all of that, both from a hardware as well as a management software perspective. So this is really what Dell's doing to, again, partner with the broader technology community to help make that telco cloud a reality. >> Aaron, let's stay here for a second. I'm interested in some of the use cases that you're going after with customers. You've got edge infrastructure, remote work, 5G. Where's security fit? What are the focus areas for Dell, and can we double-click on that a little bit? >> Yeah, I mean, I think there's two main areas of telecommunication industry that we're talking to. One, we've really been talking about sort of the network buyer, how do they modernize the core, the network edge, the RAN capabilities, to deliver traditional telecommunication services and modernize that as they move into 5G and beyond. I think the other side of the business is telecoms are really looking, from a line of business perspective, to figure out how do they monetize that network and be able to deliver value-added services to their enterprise customers on top of these new networks. So you were just touching on a couple of things that are really critical. You know, in the enterprise space, AI and IoT is driving a tremendous amount of innovation out there, and there's a need for being able to support and manage edge compute at scale, be able to provide connectivity, like private mobility and 4G and 5G, being able to support things like mobile workforces and client capabilities to be able to access these devices that are around all of these edge environments of the enterprises, and telecoms are seen as that, as an opportunity for them to not only provide connectivity, but how do they extend their cloud out into these enterprise environments with compute, with connectivity, with client and connectivity resources, and even also provide protection for those environments as well. So these are areas that Dell's historically very strong at, being able to provide compute, being able to provide connectivity and being able to provide data protection and client services. We are looking to work closely with lines of businesses to be able to develop solutions that they can bring to market in combination with us to be able to serve their end user customers and their enterprises. So those are really the two key areas, not only network buyer, but being able to enable the lines of business to go and capitalize on the services they're developing for their customers. >> I think that line of business aspect is key. I mean, the telcos have had to sit back and provide the plumbing. Cost per bit goes down. Data consumption going through the roof. All the way over to the top guys, you know, had the field day with the data and the customer relationships, and now it's almost like the revenge of the telcos. (chuckles) Dennis, I wonder if we could talk about the future. What can we expect in the years ahead from Dell, if you, you know, break out the binoculars a little bit? >> Yeah, I think you hit it earlier. We've seen the movie before. This has happened in the IT data center. We went from proprietary vertical solutions to horizontal open systems. We went from client server to software-defined, open-hardware, cloud-native and you know, the trend is likely to be exactly that, in the telecom industry, because that's what the operators want. They're not naive to what's happened in the IT data center. They all run very large data centers, and they're trying to get some of the scale economies, some of the agility, the cost of ownership benefits for the reasons Aaron just discussed. You know, it's clear, as you point out, this industry's been really defined by the inability to stop investing and the difficulty to monetize that investment, and I think now everybody's looking at this 5G, and, frankly, 5G plus, 6G and beyond, as the opportunity to really go get a chunk of that revenue, and enterprise edge is the target. >> And 5G is touching so many industries, and that kind of brings me here into Mobile World Congress. I mean, you look at the floor layout, it's amazing. You got industry 4.0. You've got, you know, our traditional industry and telco colliding. There's public policy. So give us a teaser to Mobile World Congress '23. What's on deck at the show for from Dell? >> Yeah, we're really excited about Mobile World Congress. This, as you know, is a massive event for the industry every year, and it's really the event that the whole industry uses to kick off this coming year. So we're going to be using this, obviously, to talk to our customers and our partners about what Dell's looking to do and what we're innovating on right now, and what we're looking to partner with them around. In the front of the house, we're going to be highlighting 13 different solutions and demonstrations to be able to show our customers what we're doing today and show them the use cases and put it into action, so they get to actually look and feel and touch and experience what it is that we're working around. Obviously, meetings are important. Everybody knows Mobile World Congress is the place to get those meetings and kick off for the year. You know, we're looking at several hundred meetings, hundreds of meetings that we're going to be looking to have across the industry with our customers and partners and the broader community, and, of course, we've also got technology that's going to be in a variety of different partner spaces as well. So you can come and see us in hall three, but we're also going to have technologies kind of spread all over the floor, and, of course, there's always theCUBE. You're going to be able to see us live all four days, all day, every day. You're going to be hearing our executives, our partners, our customers, talk about, you know, what Dell is doing to innovate in the industry and how we're looking to leverage the broader open ecosystem to be able to transform, you know, the network and what we're looking to do. So in that space, we're going to be focusing on what we're doing from an ecosystem perspective, our infrastructure focus. We'll be talking about what we're doing to support telco cloud transformation and then finally, as we talked about earlier, how are we helping the lines of business within our telecoms monetize the opportunity. So these are all different things we're really excited to be focusing on and look forward to the event next month. >> Yeah, it's going to be awesome In Barcelona at the Fira. As you say, Dell's big presence in Hall three. Orange is in there, Deutsche Telekom. Intel's in Hall three. VMware's there, Nokia, Vodafone. You got great things to see there. Check that out and of course, theCUBE, we are super excited to be collaborating with you. We got a great setup. We're in the walkway, right between halls four and five, right across from the Government of Catalonia, who are the host partners for the event. So there's going to be a ton of action there. Guys, can't wait to see you there. Really appreciate your time today. >> Great, thanks. >> All right, Mobile World Congress, theCUBE's coverage starts on February 27th, right after the keynotes. So first thing in the morning, East coast time, we'll be broadcasting, as Aaron said, all week, Monday through Thursday, on the show floor. Check that out at thecube.net. Siliconangle.com has all the written coverage, and go to dell.com, see what's happening there. Have all the action from the event. Don't miss us. This is Dave Vellante. We'll see you there. (upbeat music)

>> Presenter: theCUBE presents Ignite '22, brought to you by Palo Alto Networks. >> Hey guys and girls. Welcome back to theCube's live coverage at Palo Alto Ignite '22. We're live at the MGM Grand Hotel in beautiful Las Vegas. Lisa Martin here with Dave Vellante. This is day one of our coverage. We've been talking with execs from Palo Alto, Partners, but one of our most exciting things is talking with Founders day. We get to do that next. >> The thing is, it's like I wrote this weekend in my breaking analysis. Understanding the problem in cybersecurity is really easy, but figuring out how to fix it ain't so much. >> It definitely isn't. >> So I'm excited to have Nir here. >> Very excited. Nir Zuk joins us, the founder and CTO of Palo Alto Networks. Welcome, Nir. Great to have you on the program. >> Thank you. >> So Palo Alto Networks, you founded it back in 2005. It's hard to believe that's been 18 years, almost. You did something different, which I want to get into. But tell us, what was it back then? Why did you found this company? >> I thought the world needed another cybersecurity company. I thought it's because there were so many cybersecurity vendors in the world, and just didn't make any sense. This industry has evolved in a very weird way, where every time there was a new challenge, rather than existing vendors dealing with a challenge, you had new vendors dealing with it, and I thought I could put a stop to it, and I think I did. >> You did something differently back in 2005, looking at where you are now, the leader, what was different in your mind back then? >> Yeah. When you found a new company, you have really two good options. There's also a bad option, but we'll skip that. You can either disrupt an existing market, or you can create a new market. So first, I decided to disrupt an existing market, go into an existing market first, network security, then cyber security, and change it. Change the way it works. And like I said, the challenges that every problem had a new vendor, and nobody just stepped back and said, "I think I can solve it with the platform." Meaning, I think I can spend some time not solving a specific problem, but building a platform that then can be used to solve many different problems. And that's what I've done, and that's what Palo Alto Networks has done, and that's where we are today. >> So you look back, you call it now, I think you call it a next gen firewall, but nothing in 2005, can it be next gen? Do you know the Silicon Valley Show? Do you know the show Silicon Valley? >> Oh! Yeah. >> Yeah, of course. >> You got to have a box. But it was a different kind of box- >> Actually. >> Explain that. >> Actually, it's exactly the same thing. You got to have a box. So I actually wanted to call it a necessary evil. Marketing wouldn't go for that. >> No. >> And the reason I wanted to call it a necessary evil, because one of the things that we've done in order to platform our cyber security, again, first network security now, also cloud security, and security operations, is to turn it into a SaaS delivered industry. Today every cyber security professional knows that, when they buy cyber security, they buy usually a SaaS delivered service. Back then, people thought I was crazy to think that customers are going to send their data to their vendor in order to process, and they wanted everything on premise and so on, but I said, "No, customers are going to send information to us for processing, because we have much more processing power than they have." And we needed something in the infrastructure to send us the information. So that's why I wanted to call it the necessary evil. We ended up calling it next generation firewall, which was probably a better term. >> Well, even Veritas. Remember Veritas? They had the no hardware agenda. Even they have a box. So it is like you say, you got to have it. >> It's necessary. >> Okay. You did this, you started this on your own cloud, kind of like Salesforce, ServiceNow. >> Correct. >> Similar now- >> Build your own data centers. >> Build your own data center. Okay, I call it a cloud, but no. >> No, it's the same. There's no cloud, it's just someone else's computer. >> According to Larry Ellison, he was actually probably right about that. But over time, you've had this closer partnership with the public clouds. >> Correct. >> What does that bring you and your customers, and how hard was that to navigate? >> It wasn't that hard for us, because we didn't have that many services. Usually it's harder. Of course, we didn't do a lift and shift, which is their own thing to do with the cloud. We rebuild things for the cloud, and the benefits, of course, are time to market, scale, agility, and in some cases also, cost. >> Yeah, some cases. >> In some cases. >> So you have a sort of a hybrid model today. You still run your own data centers, do you not? >> Very few. >> Really? >> There are very, very few things that we have to do on hardware, like simulating malware and things that cannot be done in a virtual machine, which is pretty much the only option you have in the cloud. They provide bare metal, but doesn't serve our needs. I think that we don't view cloud, and your viewers should not be viewing cloud, as a place where they're going to save money. It's a place where they're going to make money. >> I like that. >> You make much more money, because you're more agile. >> And that's why this conversation is all about, your cost of goods sold they're going to be so high, you're going to have to come back to your own data centers. That's not on your mind right now. What's on your mind is advancing the unit, right? >> Look, my own data center would limit me in scale, would limit my agility. If you want to build something new, you don't have all the PaaS services, the platform as a service, services like database, and AI, and so on. I have to build them myself. It takes time. So yeah, it's going to be cheaper, but I'm not going to be delivering the same thing. So my revenues will be much lower. >> Less top line. What can humans do better than machines? You were talking about your keynote... I'm just going to chat a little bit. You were talking about your keynote. Basically, if you guys didn't see the keynote, that AI is going to run every soc within five years, that was a great prediction that you made. >> Correct. >> And they're going to do things that you can't do today, and then in the future, they're going to do things that you can't... Better than you can do. >> And you just have to be comfortable with that. >> So what do you think humans can do today and in the future better than machines? >> Look, humans can always do better than machines. The human mind can do things that machines cannot do. We are conscious, I don't think machines will be conscious. And you can do things... My point was not that machines can do things that humans cannot do. They can just do it better. The things that humans do today, machines can do better, once machines do that, humans will be free to do things that they don't do today, that machines cannot do. >> Like what? >> Like finding the most difficult, most covert attacks, dealing with the most difficult incidents, things that machines just can't do. Just that today, humans are consumed by finding attacks that machines can find, by dealing with incidents that machines can deal with. It's a waste of time. We leave it to the machines and go and focus on the most difficult problems, and then have the machines learn from you, so that next time or a hundred or a thousand times from now, they can do it themselves, and you focus on the even more difficult. >> Yeah, just like after 9/11, they said that we lack the creativity. That's what humans have, that machines don't, at least today. >> Machines don't. Yeah, look, every airplane has two pilots, even though airplanes have been flying themselves for 30 years now, why do you have two pilots, to do the things that machines cannot do? Like land on the Hudson, right? You always need humans to do the things that machines cannot do. But to leave the things that machines can do to the machines, they'll do it better. >> And autonomous vehicles need breaks. (indistinct) >> In your customer conversations, are customers really grappling with that, are they going, "Yeah, you're right?" >> It depends. It's hard for customers to let go of old habits. First, the habit of buying a hundred different solutions from a hundred different vendors, and you know what? Why would I trust one vendor to do everything, put all my eggs in the same basket? They have all kind of slogans as to why not to do that, even though it's been proven again and again that, doing everything in one system with one brain, versus a hundred systems with a hundred brains, work much better. So that's one thing. The second thing is, we always have the same issue that we've had, I think, since the industrial revolution, of what machines are going to take away my job. No, they're just going to make your job better. So I think that some of our customers are also grappling with that, like, "What do I do if the machines take over?" And of course, like we've said, the machines aren't taking over. They're going to do the benign work, you're going to do the interesting work. You should embrace it. >> When I think about your history as a technology pro, from Check Point, a couple of startups, one of the things that always frustrated you, is when when a larger company bought you out, you ended up getting sucked into the bureaucratic vortex. How do you avoid that at Palo Alto Networks? >> So first, you mean when we acquire company? >> Yes. >> The first thing is that, when we acquire companies, we always acquire for integration. Meaning, we don't just buy something and then leave it on the side, and try to sell it here and there. We integrate it into the core of our products. So that's very important, so that the technology lives, thrives and continues to grow as part of our bigger platform. And I think that the second thing that is very important, from past experience what we've learned, is to put the people that we acquire in key positions. Meaning, you don't buy a company and then put the leader of that company five levels below the CEO. You always put them in very senior positions. Almost always, we have the leaders of the companies that we acquire, be two levels below the CEO, so very senior in the company, so they can influence and make changes. >> So two questions related to that. One is, as you grow your team, can you be both integrated? And second part of the question, can you be both integrated and best of breed? Second part of the question is, do you even have to be? >> So I'll answer it in the third way, which is, I don't think you can be best of breed without being integrated in cybersecurity. And the reason is, again, this split brain that I've mentioned twice. When you have different products do a part of cybersecurity and they don't talk to each other, and they don't share a single brain, you always compromise. You start looking for things the wrong way. I can be a little bit technical here, but please. Take the example of, traditionally you would buy an IDS/IPS, separately from your filtering, separately from DNS security. One of the most important things we do in network security is to find combining control connections. Combining control connections where the adversaries controlling something behind your firewall and is now going around your network, is usually the key heel of the attack. That's why attacks like ransomware, that don't have a commanding control connection, are so difficult to deal with, by the way. So commanding control connections are a key seal of the attacks, and there are three different technologies that deal with it. Neural filtering for neural based commanding control, DNS security for DNS based commanding control, and IDS/IPS for general commanding control. If those are three different products, they'll be doing the wrong things. The oral filter will try to find things that it's not really good at, that the IPS really need to find, and the DN... It doesn't work. It works much better when it's one product doing everything. So I think the choice is not between best of breed and integrated. I think the only choice is integrated, because that's the only way to be best of breed. >> And behind that technology is some kind of realtime data store, I'll call it data lake, database. >> Yeah. >> Whatever. >> It's all driven by the same data. All the URLs, all the domain graph. Everything goes to one big data lake. We collect about... I think we collect about, a few petabytes per day. I don't write the exact number of data. It's all going to the same data lake, and all the intelligence is driven by that. >> So you mentioned in a cheeky comment about, why you founded the company, there weren't enough cybersecurity companies. >> Yeah. >> Clearly the term expansion strategy that Palo Alto Networks has done has been very successful. You've been, as you talked about, very focused on integration, not just from the technology perspective, but from the people perspective as well. >> Correct. >> So why are there still so many cybersecurity companies, and what are you thinking Palo Alto Networks can do to change that? >> So first, I think that there are a lot of cybersecurity companies out there, because there's a lot of money going into cybersecurity. If you look at the number of companies that have been really successful, it's a very small percentage of those cybersecurity companies. And also look, we're not going to be responsible for all the innovation in cybersecurity. We need other people to innovate. It's also... Look, always the question is, "Do you buy something or do you build it yourself?" Now we think we're the smartest people in the world. Of course, we can build everything, but it's not always true that we can build everything. Know that we're the smartest people in the world, for sure. You see, when you are a startup, you live and die by the thing that you build. Meaning if it's good, it works. If it's not good, you die. You run out of money, you shut down, and you just lost four years of your life to this, at least. >> At least. >> When you're a large company, yeah, I can go and find a hundred engineers and hire them. And especially nowadays, it becomes easier, as it became easier, and give them money, and have them go and build the same thing that the startup is building, but they're part of a bigger company, and they'll have more coffee breaks, and they'll be less incentive to go and do that, because the company will survive with or without them. So that's why startups can do things much better, sometimes than larger companies. We can do things better than startups, when it comes to being data driven because we have the data, and nobody can compete against the amount of data that we have. So we have a good combination of finding the right startups that have already built something, already proven that it works with some customers, and of course, building a lot of things internally that we cannot do outside. >> I heard you say in one of the, I dunno, dozens of videos I've listened to you talked to. The industry doesn't need or doesn't want another IoT stovepipe. Okay, I agree. So you got on-prem, AWS, Azure, Google, maybe Alibaba, IoT is going to be all over the place. So can you build, I call it the security super cloud, in other words, a consistent experience with the same policies and edicts across all my estates, irrespective of physical location? Is that technically feasible? Is it what you are trying to do? >> Certainly, what we're trying to do with Prisma Cloud, with our cloud security product, it works across all the clouds that you mentioned, and Oracle as well. It's almost entirely possible. >> Almost. >> Almost. Well, the things that... What you do is you normalize the language that the different cloud scale providers use, into one language. This cloud calls it a S3, and so, AWS calls it S3, and (indistinct) calls it GCS, and so on. So you normalize their terminology, and then build policy using a common terminology that your customers have to get used to. Of course, there are things that are different between the different cloud providers that cannot be normalized, and there, it has to be cloud specific. >> In that instance. So is that, in part, your strategy, is to actually build that? >> Of course. >> And does that necessitate running on all the major clouds? >> Of course. It's not just part of our strategy, it's a major part of our strategy. >> Compulsory. >> Look, as a standalone vendor that is not a cloud provider, we have two advantages. The first one is we're security product, security focused. So we can do much better than them when it comes to security. If you are a AWS, GCP, Azure, and so on, you're not going to put your best people on security, you're going to put them on the core business that you have. So we can do much better. Hey, that's interesting. >> Well, that's not how they talk. >> I don't care how they talk. >> Now that's interesting. >> When something is 4% of your business, you're not going to put it... You're not going to put your best people there. It's just, why would you? You put your best people on 96%. >> That's not driving their revenue. >> Look, it's simple. It's not what we- >> With all due respect. With all due respect. >> So I think we do security much better than them, and they become the good enough, and we become the premium. But certainly, the second thing that give us an advantage and the right to be a standalone security provider, is that we're multicloud, private cloud and all the major cloud providers. >> But they also have a different role. I mean, your role is not the security, the Nitro card or the Graviton chip, or is it? >> They are responsible for securing up to the operating system. We secure everything. >> They do a pretty good job of that. >> No, they do, certainly they have to. If they get bridged at that level, it's not just that one customer is going to suffer, the entire customer base. They have to spend a lot of time and money on it, and frankly, that's where they put their best security people. Securing the infrastructure, not building some cloud security feature. >> Absolutely. >> So Palo Alto Networks is, as we wrap here, on track to nearly double its revenues to nearly seven billion in FY '23, just compared to 2020, you were quoted in the press by saying, "We will be the first $100 billion cyber company." What is next for Palo Alto to achieve that? >> Yeah, so it was Nikesh, our CEO and chairman, that was quoted saying that, "We will double to a hundred billion." I don't think he gave it a timeframe, but what it takes is to double the sales, right? We're at 50 billion market cap right now, so we need to double sales. But in reality, you mentioned that we're growing the turn by doing more and more cybersecurity functions, and taking away pieces. Still, we have a relatively small, even though we're the largest cybersecurity vendor in the world, we have a very low market share that shows you how fragmented the market is. I would also like to point out something that is less known. Part of what we do with AI, is really take the part of the cybersecurity industry, which are service oriented, and that's about 50% of the cybersecurity industry services, and turn it into products. I mean, not all of it. But a good portion of what's provided today by people, and tens of billions of dollars are spent on that, can be done with products. And being one of the very, very few vendors that do that, I think we have a huge opportunity at turning those tens of billions of dollars in human services to AI. >> It's always been a good business taking human labor and translating into R and D, vendor R and D. >> Especially- >> It never fails if you do it well. >> Especially in difficult times, difficult economical times like we are probably experiencing right now around the world. We, not we, but we the world. >> Right, right. Well, congratulations. Coming up on the 18th anniversary. Tremendous amount of success. >> Thank you. >> Great vision, clear vision, STEM expansion strategy, really well underway. We are definitely going to continue to keep our eyes. >> Big company, a hundred billion, that's market capital, so that's a big company. You said you didn't want to work for a big company unless you founded it, is that... >> Unless it acts like a small company. >> There's the caveat. We'll keep our eye on that. >> Thank you very much. >> It's such a pleasure having you on. >> Thank you. >> Same here, thank you. >> All right, for our guests and for Dave Vellante, I'm Lisa Martin. You're watching theCUBE, the leader in live emerging and enterprise tech coverage. (upbeat music)

Upbeat music plays >> Voice Over: TheCUBE presents Ignite 22, brought to you by Palo Alto Networks. >> Good morning everyone. Welcome to theCUBE. Lisa Martin here with Dave Vellante. We are live at Palo Alto Networks Ignite. This is the 10th annual Ignite. There's about 3,000 people here, excited to really see where this powerhouse organization is taking security. Dave, it's great to be here. Our first time covering Ignite. People are ready to be back. They.. and security is top. It's a board level conversation. >> It is the other Ignite, I like to call it cuz of course there's another big company has a conference name Ignite, so I'm really excited to be here. Palo Alto Networks, a company we've covered for a number of years, as we just wrote in our recent breaking analysis, we've called them the gold standard but it's not just our opinion, we've backed it up with data. The company's on track. We think to do close to 7 billion in revenue by 2023. That's double it's 2020 revenue. You can measure it with execution, market cap M and A prowess. I'm super excited to have the CEO here. >> We have the CEO here, Nikesh Arora joins us from Palo Alto Networks. Nikesh, great to have you on theCube. Thank you for joining us. >> Well thank you very much for having me Lisa and Dave >> Lisa: It was great to see your keynote this morning. You said that, you know fundamentally security is a data problem. Well these days every company has to be a data company. Grocery stores, gas stations, car dealers. How is Palo Alto networks making customers, these data companies, more secure? >> Well Lisa, you know, (coughs) I've only done cybersecurity for about four, four and a half years so when I came to the industry I was amazed to see how security is so reactive as opposed to proactive. We should be able to stop bad threats, right? as they're happening. But I think a lot of threats get through because we don't have the right infrastructure and the right tooling and right products in there. So I think we've been working hard for the last four and a half years to turn it around so we can have consistent data flow across an enterprise and then mine that data for threats and anomalous behavior and try and protect our customers. >> You know the problem, I wrote this, this weekend, the problem in cybersecurity is well understood, you put up that Optiv graph and it's like 8,000 companies >> Yes >> and I think you mentioned your keynote on average, you know 30 to 40 tools, maybe 50, at least 20, >> Yes. >> from the folks that I talked to. So, okay, great, but actually solving that problem is not trivial. To be a consolidator, I mean, everybody wants to consolidate tools. So in your three to four years and security as you well know, it's, you can't fake security. It's a really, really challenging topic. So when you joined Palo Alto Networks and you heard that strategy, I know you guys have been thinking about this for some time, what did you see as the challenges to actually executing on that and how is it that you've been able to sort of get through that knot hole. >> So Dave, you know, it's interesting if you look at the history of cybersecurity, I call them the flavor of the decade, a flare, you know a new threat vector gets created, very large market gets created, a solution comes through, people flock, you get four or five companies will chase that opportunity, and then they become leaders in that space whether it's firewalls or endpoints or identity. And then people stick to their swim lane. The problem is that's a very product centric approach to security. It's not a customer-centric approach. The customer wants a more secure enterprise. They don't want to solve 20 different solutions.. problems with 20 different point solutions. But that's kind of how the industry's grown up, and it's been impossible for a large security company in one category, to actually have a substantive presence in the next category. Now what we've been able to do in the last four and a half years is, you know, from our firewall base we had resources, we had intellectual capability from a security perspective and we had cash. So we used that to pay off our technical debt. We acquired a bunch of companies, we created capability. In the last three years, four years we've created three incremental businesses which are all on track to hit a billion dollars the next 12 to 18 months. >> Yeah, so it's interesting on Twitter last night we had a little conversation about acquirers and who was a good, who was not so good. It was, there was Oracle, they came up actually very high, they'd done pretty, pretty good Job, VMware was on the list, IBM, Cisco, ServiceNow. And if you look at IBM and Cisco's strategy, they tend to be very services heavy, >> Mm >> right? How is it that you have been able to, you mentioned get rid of your technical debt, you invested in that. I wonder if you could, was it the, the Cloud, even though a lot of the Cloud was your own Cloud, was that a difference in terms of your ability to integrate? Because so many companies have tried it in the past. Oracle I think has done a good job, but it took 'em 10 to 12 years, you know, to, to get there. What was the sort of secret sauce? Is it culture, is it just great engineering? >> Dave it's a.. thank you for that. I think, look, it's, it's a mix of everything. First and foremost, you know, there are certain categories we didn't play in so there was nothing to integrate. We built a capability in a category in automation. We didn't have a product, we acquired a company. It's a net new capability in instant response. We didn't have a capability. It was net new capability. So there was, there was, other than integrating culturally and into the organization into our core to market processes there was no technical integration needed. Most of our technical integration was needed in our Cloud platform, which we bought five or six companies, we integrated then we just bought one recently called cyber security as well, which is going to get integrated in the Cloud platform. >> Dave: Yeah. >> And the thing is like, the Cloud platform is net new in the industry. We.. nobody's created a Cloud security platform yet, so we're working hard to create it because we don't want to replicate the mistakes of the past, that were made in enterprise security, in Cloud security. So it's a combination of cultural integration it's a combination of technical integration. The two things we do differently I think, than most people in the industry is look, we have no pride of, you know of innovations. Like, if somebody else has done it, we respect it and we'll acquire it, but we always want to acquire number one or number two in their category. I don't want number three or four. There's three or four for a reason and there still leaves one or two out there to compete with. So we've always acquired one or two, one. And the second thing, which is as important is most of these companies are in the early stage of development. So it's very important for the founding team to be around. So we spend a lot of time making sure they stick around. We actually make our people work for them. My principle is, listen, if they beat us in the open market with all our resources and our people, then they deserve to run this as opposed to us. So most of our new product categories are run by founders of companies required. >> So a little bit of Jack Welch, a little bit of Franks Lubens is a, you know always deference to the founders. But go ahead Lisa. >> Speaking of cultural transformation, you were mentioning your keynote this morning, there's been a significant workforce transformation at Palo Alto Networks. >> Yeah >> Talk a little bit about that, cause that's a big challenge, for many organizations to achieve. Sounds like you've done it pretty well. >> Well you know, my old boss, Eric Schmidt, used to say, 'revenue solves all known problems'. Which kind of, you know, it is a part joking, part true, but you know as Dave mentioned, we've doubled or two and a half time the revenues in the last four and a half years. That allows you to grow, that allows you to increase headcount. So we've gone from four and a half thousand people to 14,000 people. Good news is that's 9,500 people are net new to the company. So you can hire a whole new set of people who have new skills, new capabilities and there's some attrition four and a half thousand, some part of that turns over in four and a half years, so we effectively have 80% net new people, and the people we have, who are there from before, are amazing because they've built a phenomenal firewall business. So it's kind of been right sized across the board. It's very hard to do this if you're not growing. So you got to focus on growing. >> Dave: It's like winning in sports. So speaking of firewalls, I got to ask you does self-driving cars need brakes? So if I got a shout out to my friend Zeus Cararvela so like that's his line about why you need firewalls, right? >> Nikesh: Yes. >> I mean you mentioned it in your keynote today. You said it's the number one question that you get. >> and I don't get it why P industry observers don't go back and say that's, this is ridiculous. The network traffic is doubling or tripling. (clears throat) In fact, I gave an interesting example. We shut down our data centers, as I said, we are all on Google Cloud and Amazon Cloud and then, you know our internal team comes in, we'd want a bigger firewall. I'm like, why do you want a bigger firewall? We shut down our data centers as well. The traffic coming in and out of our campus is doubled. We need a bigger firewall. So you still need a firewall even if you're in the Cloud. >> So I'm going to come back to >> Nikesh: (coughs) >> the M and A strategy. My question is, can you be both best of breed and develop a comprehensive suite number.. part one and part one A of that is do you even have to, because generally sweets win out over best of breed. But what, how do you, how do you respond? >> Well, you know, this is this age old debate and people get trapped in that, I think in my mind, and let me try and expand the analogy which I tried to do up in my keynote. You know, let's assume that Oracle, Microsoft, Dynamics and Salesforce did not exist, okay? And you were running a large company of 50,000 people and your job was to manage the customer process which easier to understand than security. And I said, okay, guess what? I have a quoting system and a lead system but the lead system doesn't talk to my coding system. So I get leads, but I don't know who those customers. And I write codes for a whole new set of customers and I have a customer database. Then when they come as purchase orders, I have a new database with all the customers who've bought something from me, and then when I go get them licensing I have a new database and when I go have customer support, I have a fifth database and there are customers in all five databases. You'll say Nikesh you're crazy, you should have one customer database, otherwise you're never going to be able to make this work. But security is the same problem. >> Dave: Mm I should.. I need consistency in data from suit to nuts. If it's in Cloud, if you're writing code, I need to understand the security flaws before they go into deployment, before they go into production. We for somehow ridiculously have bought security like IT. Now the difference between IT and security is, IT is required to talk to each other, so a Dell server and HP server work very similarly but a Palo Alto firewall and a Checkpoint firewall Fortnight firewall work formally differently. And then how that transitions into endpoints is a whole different ball game. So you need consistency in data, as Lisa was saying earlier, it's a data problem. You need consistency as you traverse to the enterprise. And that's why that's the number one need. Now, when you say best of breed, (coughs) best of breed, if it's fine, if it's a specific problem that you're trying to solve. But if you're trying to make sure that's the data flow that happens, you need both best of breed, you know, technology that stops things and need integration on data. So what we are trying to do is we're trying to give people best to breed solutions in the categories they want because otherwise they won't buy us. But we're also trying to make sure we stitch the data. >> But that definition of best of breed is a little bit of nuance than different in security is what I'm hearing because that consistency >> Nikesh: (coughs) Yes, >> across products. What about across Cloud? You mentioned Google and Amazon. >> Yeah so that's great question. >> Dave: Are you building the security super Cloud, I call it, above the Cloud? >> It's, it's not, it's, less so a super Cloud, It's more like Switzerland and I used to work at Google for 10 years, not a secret. And we used to sell advertising and we decided to go into pub into display ads or publishing, right. Now we had no publishing platform so we had to be good at everybody else's publishing platform >> Dave: Mm >> but we never were able to search ads for everybody else because we only focus on our own platform. So part of it is when the Cloud guys they're busy solving security for their Cloud. Google is not doing anything about Amazon Cloud or Microsoft Cloud, Microsoft's Azure, right? AWS is not doing anything about Google Cloud or Azure. So what we do is we don't have a Cloud. Our job in providing Cloud securities, be Switzerland make sure it works consistently across every Cloud. Now if you try to replicate what we offer Prisma Cloud, by using AWS, Azure and GCP, you'd have to first of all, have three panes of glass for all three of them. But even within them they have four panes of glass for the capabilities we offer. So you could end up with 12 different interfaces to manage a development process, we give you one. Now you tell me which is better. >> Dave: Sounds like a super Cloud to me Lisa (laughing) >> He's big on super Cloud >> Uber Cloud, there you >> Hey I like that, Uber Cloud. Well, so I want to understand Nikesh, what's realistic. You mentioned in your keynote Dave, brought it up that the average organization has 30 to 50 tools, security tools. >> Nikesh: Yes, yes >> On their network. What is realistic for from a consolidation perspective where Palo Alto can come in and say, let me make this consistent and simple for you. >> Well, I'll give you your own example, right? (clears throat) We're probably sub 10 substantively, right? There may be small things here and there we do. But on a substantive protecting the enterprise perspective you be should be down to eight or 10 vendors, and that is not perfect but it's a lot better than 50, >> Lisa: Right? >> because don't forget 50 tools means you have to have capability to understand what those 50 tools are doing. You have to have the capability to upgrade them on a constant basis, learn about their new capabilities. And I just can't imagine why customers have two sets of firewalls right. Now you got to learn both the files on how to deploy both them. That's silly because that's why we need 7 million more people. You need people to understand, so all these tools, who work for companies. If you had less tools, we need less people. >> Do you think, you know I wrote about this as well, that the security industry is anomalous and that the leader has, you know, single digit, low single digit >> Yes >> market shares. Do you think that you can change that? >> Well, you know, when I started that was exactly the observation I had Dave, which you highlighted in your article. We were the largest by revenue, by small margin. And we were one and half percent of the industry. Now we're closer to three, three to four percent and we're still at, you know, like you said, going to be around $7 billion. So I see a path for us to double from here and then double from there, and hopefully as we keep doubling and some point in time, you know, I'd like to get to double digits to start with. >> One of the things that I think has to happen is this has to grow dramatically, the ecosystem. I wonder if you could talk about the ecosystem and your strategy there. >> Well, you know, it's a matter of perspective. I think we have to get more penetrated in our largest customers. So we have, you know, 1800 of the top 2000 customers in the world are Palo Alto customers. But we're not fully penetrated with all our capabilities and the same customers set, so yes the ecosystem needs to grow, but the pandemic has taught us the ecosystem can grow wherever they are without having to come to Vegas. Which I don't think is a bad thing to be honest. So the ecosystem is growing. You are seeing new players come to the ecosystem. Five years ago you didn't see a lot of systems integrators and security. You didn't see security offshoots of telecom companies. You didn't see the Optivs, the WWTs, the (indistinct) of the world (coughs) make a concerted shift towards consolidation or services and all that is happening >> Dave: Mm >> as we speak today in the audience you will find people from Google, Amazon Microsoft are sitting in the audience. People from telecom companies are sitting in the audience. These people weren't there five years ago. So you are seeing >> Dave: Mm >> the ecosystem's adapting. They're, they want to be front and center of solving the customer's problem around security and they want to consolidate capability, they need. They don't want to go work with a hundred vendors because you know, it's like, it's hard. >> And the global system integrators are key. I always say they like to eat at the trough and there's a lot of money in security. >> Yes. >> Dave: (laughs) >> Well speaking of the ecosystem, you had Thomas Curry and Google Cloud CEO in your fireside chat in the keynote. Talk a little bit about how Google Cloud plus Palo Alto Networks, the Zero Trust Partnership and what it's enable customers to achieve. >> Lisa, that's a great question. (clears his throat) Thank you for bringing it up. Look, you know the, one of the most fundamental shifts that is happening is obviously the shift to the Cloud. Now when that shift fully, sort of, takes shape you will realize if your network has changed and you're delivering everything to the Cloud you need to go figure out how to bring the traffic to the Cloud. You don't have to bring it back to your data center you can bring it straight to the Cloud. So in that context, you know we use Google Cloud and Amazon Cloud, to be able to carry our traffic. We're going from a product company to a services company in addition, right? Cuz when we go from firewalls to SASE we're not carrying your traffic. When we carry our traffic, we need to make sure we have underlying capability which is world class. We think GCP and AWS and Azure run some of the biggest and best networks in the world. So our partnership with Google is such that we use their public Cloud, we sit on top of their Cloud, they give us increased enhanced functionality so that our customers SASE traffic gets delivered in priority anywhere in the world. They give us tooling to make sure that there's high reliability. So you know, we partner, they have Beyond Corp which is their version of Zero Trust which allows you to take unmanaged devices with browsers. We have SASE, which allows you to have managed devices. So the combination gives our collective customers the ability for Zero Trust. >> Do you feel like there has to be more collaboration within the ecosystem, the security, you know, landscape even amongst competitors? I mean I think about Google acquires Mandiant. You guys have Unit 42. Should and will, like, Wendy Whitmore and maybe they already are, Kevin Mandia talk more and share more data. If security's a data problem is all this data >> Nikesh: Yeah look I think the industry shares threat data, both in private organizations as well as public and private context, so that's not a problem. You know the challenge with too much collaboration in security is you never know. Like you know, the moment you start sharing your stuff at third parties, you go out of Secure Zone. >> Lisa: Mm >> Our biggest challenge is, you know, I can't trust a third party competitor partner product. I have to treat it with as much suspicion as anything else out there because the only way I can deliver Zero Trust is to not trust anything. So collaboration in Zero Trust are a bit of odds with each other. >> Sounds like another problem you can solve >> (laughs) >> Nikesh last question for you. >> Yes >> Favorite customer or example that you think really articulates the value of what Palo Alto was delivering? >> Look you know, it's a great question, Lisa. I had this seminal conversation with a customer and I explained all those things we were talking about and the customer said to me, great, okay so what do I need to do? I said, fun, you got to trust me because you know, we are on a journey, because in the past, customers have had to take the onus on themselves of integrating everything because they weren't sure a small startup will be independent, be bought by another cybersecurity company or a large cybersecurity company won't get gobbled up and split into pieces by private equity because every one of the cybersecurity companies have had a shelf life. So you know, our aspiration is to be the evergreen cybersecurity company. We will always be around and we will always tackle innovation and be on the front line. So the customer understood what we're doing. Over the last three years we've been working on a transformation journey with them. We're trying to bring them, or we have brought them along the path of Zero Trust and we're trying to work with them to deliver this notion of reducing their meantime to remediate from days to minutes. Now that's an outcome based approach that's a partnership based approach and we'd like, love to have more and more customers of that kind. I think we weren't ready to be honest as a company four and a half years ago, but I think today we're ready. Hence my keynote was called The Perfect Storm. I think we're at the right time in the industry with the right capabilities and the right ecosystem to be able to deliver what the industry needs. >> The perfect storm, partners, customers, investors, employees. Nikesh, it's been such a pleasure having you on theCUBE. Thank you for coming to talk to Dave and me right after your keynote. We appreciate that and we look forward to two days of great coverage from your executives, your customers, and your partners. Thank you. >> Well, thank you for having me, Lisa and Dave and thank you >> Dave: Pleasure >> for what you guys do for our industry. >> Our pleasure. For Nikesh Arora and Dave Vellante, I'm Lisa Martin, you're watching theCUBE live at MGM Grand Hotel in Las Vegas, Palo Alto Ignite 22. Stick around Dave and I will be joined by our next guest in just a minute. (cheerful music plays out)

(mellow music) >> Oh, welcome back to theCUBE. We continue our coverage here at AWS re:Invent 22. We're in the Venetian in Las Vegas, and this place is hopping. I'm tell you what. It is a nearly standing room only that exhibit floor is jam packed, and it's been great to be along for the ride here on Accenture's sponsorship at the Executive summit as well. We'll talk about Pfizer today, you know them quite well, one of the largest biopharmaceutical companies in the world but their tech footprint is impressive, to say the least. And to talk more about that is Wes Barnes, senior Director of Pfizer's Digital Hosting Solutions. Wes, good to see you, sir. >> Good to meet you, John. >> And Jon Harrison, the North American lead for Infrastructure and engineering at Accenture. Jon, good to see you as well. >> Good to see you as well. >> Thanks for joining us. >> Happy to be here. >> Alright, so let's jump in. Pfizer, we make drugs, right? >> Pharmaceuticals. >> Yes. >> Among the most preeminent, as I said biopharms in the world. But your tech capabilities and your tech focus as we were talking about earlier, has changed dramatically in the 18 years that you've been there. >> Yep. >> Now, talk about that evolution a little bit to where you were and what you have to be now. >> Yeah, yeah. It's interesting. When I started at Pfizer, IT was an enabling function. It was akin to HR or our facilities function. And over the past couple years, it's dramatically changed. Where Digital now is really at the center of everything we do across Pfizer. You know it really is a core strategic element of our business. >> Yeah. And those elements that you were talking about, just in terms of whether it's research, whether it's your patients, I don't want to go through the laundry lists the litany of things, but the touch points with data and what you need it to do for you in terms of you know, computations, what you, the list is long. It's pretty impressive. >> Yeah, yeah, for sure yeah. >> I mean, shed some light on that for us. >> We cannot release a medicine without the use of technology. And if you think about research now, a huge component of our research is computational chemistry. Manufacturing medicines now is a practice in using data and analytics and predictive machine learning and analytics capabilities to help us determine how to best you know, apply the capabilities to deliver the outcomes that we need. The way in which we connect with patients and payers now is wholly digital. So it's an entirely different way of operating than it was 10 years ago. >> And the past three years, pretty remarkable in many respects, to say the least, I would think, I mean, John, you've seen what Pfizer's been up to, talk about maybe just this, the recent past and all that has happened and what they've been able to do. >> Yeah, I mean, what is so exciting to me about working with a company like Pfizer and working in life sciences more broadly is the impact that they make on patients around the world world, right? I mean, think about those past three years and Pfizer stepped up and met the moment for all of us, right? And as we talk a little bit about the role that we played together with Pfizer with AWS in their journey to the cloud, it's so motivating for myself personally it's so motivating for every single person on the team that we ask to spend nights and weekends migrating things to the cloud, creating new capabilities, knowing that at the end of the day, the work that they're doing is making the world a healthier place. >> Yeah, we talk so much about modernization now, right? And it's, but it kind of means different things to different people depending on where you're coming into the game, right? If you've been smart and been planning all along then this is not a dramatic shift in some cases though, for others it is. Right? >> Yeah. >> Traumatic in some cases for some people. >> For sure. >> For Pfizer, I mean talk about how do you see modernization and what does it mean to your operations? >> Following our success of the COVID program of 2021, I mean it became evident to us that, you know we needed to maintain a new pace of innovation and in fact try to find ways to accelerate that pace of innovation. And as I said earlier everything we do at Pfizer is centered around digital. But despite that, and despite 10 years of consolidating infrastructure and moving towards modern technology, last year, only 10% of Pfizer's infrastructure was in the native public cloud. So we had a problem to solve. In fact, I remember, you know, we had to build up our clinical systems to support the volume of work that we were doing for COVID-19 vaccine. We were rolling things into our data center to build up the capacity to achieve what we needed to achieve. Moving to the public cloud became more imperative to try to achieve the scale and the modern capabilities that we need. >> And so where did you come into play here with this? Because obviously as a partner you're right alongside for the ride but you saw these inherent challenges that they had and how did Accenture answer the bell there? >> Well, so look, I mean we saw Pfizer react to the pandemic. We saw them seize the moment. We talked together about how IT needed to move quicker and quicker towards the cloud to unlock capabilities that would serve Pfizer's business well into the future. And together we laid out some pretty ambitious goals. I mean, really moving at a velocity in a pace that I think for both Accenture and AWS surpassed the velocity and pace that we've done anywhere else. >> Yeah, right, yeah. >> So we've set out on an ambitious plan together. You know, I was kind of reflecting about some of the successes, what went well what didn't in preparation for re:Invent. And you know, many of the folks that'll listen to this will remember the old days of moving data centers when you'd have a war room you'd have a conference bridge open the whole time. Someone would be running around the tile floor in the data center, do a task, call back up to the bridge and say, what do I do next, right? Then when I think about what we did together at Pfizer in moving towards the public cloud, I mean, we had weekends most weekends where we were running a wave with 10,000 plus discrete activities. >> Yeah. >> Wow. >> Right, so that old model doesn't scale. >> Right. >> And we really anchored, >> You have a very crowded data center with a lot of people running into each other. >> You'd have a whole lot of people running around. But we really anchored to an Accenture capability that we call myNav Migrate. I know you guys have talked about it here before so I won't go into that. But what we found is that we approached this problem of velocity not as a technical problem to solve for but as a loading and optimization problem of resources. Right, thought about it just a little bit different way and made sure that we could programmatically control command and control of the program in a way that people didn't have to wait around all Saturday afternoon to be notified that their next activity was ready, right? They could go out, they could live their day and they could get a notification from the platform that says, hey it's about your turn. Right, they could claim it they could do it, they could finish it, and that was really important to us. I mean, to be able to control the program in that type of way at scale. >> Yeah, by the way, the reason we went as fast it was a deliberate choice and you'll talk to plenty of folks who have a five year journey to the public cloud. And the reason we wanted to move as fast as we did and Jon talked about some of it, we wanted to get the capabilities to the business as quickly as we could. The pace of innovation was such that we had to offer native cloud capabilities we had to offer quickly. We also knew that by compressing the time it took to get to the cloud, we could focus the organization get it done as economically as possible but then lift all boats with the tide and move the organization forward in terms of the skills and the capabilities that we need to deliver modern outcomes. >> So, you know, we talk about impacts internally, obviously with your processes, but beyond that, not just scientists not just chemists, but to your, I mean, millions of customers, right? We're talking, you know, globally here. What kind of impacts can you see that directly relate to them, and benefits that they're receiving by this massive technical move you've made? >> Pfizer's mission is breakthroughs that change patient lives. I mean, the work that we do the work that everybody does within Pfizer is about delivering therapies that, you know provide health outcomes that make people live longer, live healthier lives. For us, modernizing our infrastructure means that we can enable the work of scientists to find novel therapies faster or find things that perhaps couldn't have been found any other way without some of the modern technologies that we're bringing to bear. Saving money within infrastructure and IT is treasure that we can pour back into the important areas of research or development or manufacturing. We're also able to, you know, offer an ecosystem and a capability in which we connect with patients differently through digital mechanisms. And modern cloud enables that, you know, using modern digital experiences and customer experience, and patient experience platforms means that we can use wearable devices and mobile technologies and connect to people in different ways and offer solutions that just didn't exist a couple years ago. >> And so, I mean, you're talking about IoT stuff too, right? >> 100%. >> It's way out on the edge and personal mobile, in a mobile environment. And so challenges in terms of you know, data governance and compliance and security, all these things, right? They come into play because it's personal health information. So how, as you've taken them, you know to this public cloud environment how much of a factor are those considerations? Because, you know, this is not just a product a service, it's a live human being. >> Yeah. I mean, you start with that, you think about it through the process and you think about it afterwards, right, I mean, that has to be a core factor in every stage of the program, and it was. >> So in, in terms of where you are now, then, okay, it's not over. >> It's never over. >> I mean, you know, as good as you are today and as fast as you are and as accurate and as efficient. >> Yeah. >> Got to get better, right? You got to stay competitive. >> Yeah. >> So where do you find that? Because, you know, with powers being what they are with speed and what it is how much more is there to squeeze out of this rock? >> There's a lot more to squeeze out of the rock. If you think about what we've done over the past year it's about creating sort of a new minimum viable product for infrastructure. So we've sort of raised the bar and created an environment upon which we can continue to innovate that innovation is going to continue sort of forever at this point. You know, the next focus for us is how to identify the business processes that deliver the greatest value ultimately to our patients. And use the modern platform that we've just built to improve those processes to deliver things faster, deliver new capabilities. Pfizer is making a huge investment in digital medicines therapies that are delivered through smart devices through wearables using, as I said technology that didn't exist before. That wouldn't be possible without the platform that we've built. So over the past year, we've come a long way but I think that we've effectively set the table for all of the things that are yet to come. >> So, Jon, how do you then, as you've learned a lot about life science or, and certainly Pfizer with what they're up to, how do you then apply, you know, what you know about their world to what you know about the tech world and make it actionable for growth to make it actionable for, for future expansion? >> Yeah, I mean, we start by doing it together, right? I think that's a really important part. Accenture brings a wealth of knowledge, both industry experience and expertise, technology experience and expertise. We work together with our clients like Pfizer with our partners like AWS to bring the best across that power of three to meet clients where they're at to understand where they want to go, and then create a bespoke approach that meets their business needs. And that's effectively what we're doing now, right? I mean, if you think about the phase that we've just went through, I mean, a couple of fast facts here no pun intended, right? 7,800 server instances across 11 operating system versions 7,500 databases across 20 database versions, right? 4,700 applications, 350,000 migration activities managed across an eight month period. >> In eight months. >> Yeah. But that's not the goal, right? The goal is now to take, to Wes' point that platform that's been developed and leverage that to the benefit of the business ultimately to the benefit of the patient. >> You know, why them, we have we've talked a lot about Pfizer, but why Accenture? What, what, what's, 'cause it's got to be a two way street, right? >> We've had a long partnership with Accenture. Accenture supports a huge component of our application environment at Pfizer and has for quite a long time. Look, we didn't make it easy on them. We put them up against a large number of world class SIs. But look, Accenture brought, you know, sort of what I think of as the trifecta here. They brought the technical capabilities and knowledge of the AWS environment. They brought the ability to really understand the business outcomes that we were trying to achieve and a program leadership capability that, you know I think is world class. And Jon talked about myNav, you know, we recognized that doing what we were trying to do in the time that we were doing it required new machinery, new analytics and data capabilities that just didn't exist. Automation didn't exist. Some people experience capabilities that would allow us to interface with application owners and users at a velocity and a pace and a scale that just hasn't been seen before at Pfizer. Accenture brought all three of those things together and I think they did a great job helping us get to where we need to be. >> When you hear Jon rattle through the stats like he just did, right? We talk about all, I mean, not that I'm going to ask you to pat yourself on the back but do you ever, >> He should. >> Does it blow your mind a little bit, honestly that you're talking about that magnitude of activity in that compressed period of time? That's extraordinary. >> It's 75% of our global IT footprint now in the public cloud, which is fantastic. I mean, look, I think the timing was right. I think Pfizer is in a little bit of a unique position coming off of COVID. We are incredibly motivated to keep the pace up, I mean across all lines of business. So, you know what we found is a really willing leadership team, executive leadership team, digital leadership team to endorse a change of this magnitude. >> Well, it's a great success story. It's beyond impressive. So congratulations to both you on that front and certainly you wish you continued success down the road as well. >> Thank you. >> Thank you gentlemen. >> Thank you. >> Good job. >> Pfizer, and boy, you talk about a job well done. Just spectacular. All right, you are watching our coverage here on theCUBE, we're at the AWS re:Invent 22 show. This is Executive Summit sponsored by Accenture and you're watching theCUBE the leader in high tech coverage.

(upbeat music) >> Hello, CUBE friends and welcome back to Vegas. Lisa Martin here with John Furrier. This is our third day of coverage of AWS re:Invent. There are somewhere between 50,000 and 60, 70,000 people here. The excitement is palpable. The energy in the room has been on fire since Monday night. John, we love talking, we love re:Invent. We love talking about AWS and it's incredible ecosystem of partners and we're going to be doing that next. >> Yeah, I mean 10 years of theCUBE, we've been here since 2013. Watching it grow as the cloud computing invention. And then the ecosystem has just been growing, growing, growing at the same time innovation. And that's this next segment with the company that we both have covered deeply. Boomi is going to be a great segment. Looking forward to it. >> We have, we have. And speaking of innovation and Boomi, we have a four-time cube guests back with us. Ed Macosky joined us, Chief Innovation Officer at Boomi. And it's great to see you in person. >> Yeah, great to be here. Thanks for having me. >> What's going on at Boomi? I mean, I know up and to the right, continues we'll go this way. What's going on? >> Yeah, we continue to grow. We're really focused with AWS on the cloud and app modernization. Most of our projects and many of our customers are in this modernization journey from an enterprise perspective, moving from on-premises, trying to implement multicloud, hybrid cloud, that sort of thing. But what we're really seeing is this modernization choke point that a lot of our customers are facing in that journey where they just can't get over the hump. And a lot of their, they come to us with failing projects where they're saying, "Hey, I've got maybe this anchor of a legacy data source or applications that I need to bring in temporarily or I need to keep filling that." So we help with integrating these workflows, integrating these applications and help that lift and shift and help our customers projects from failing and quickly bringing themselves to the cloud. >> You know, Ed, we've been talking with you guys for many many years with theCUBE and look at the transition, how the market's evolved. If you look at the innovation going on now, I won't say it's an innovator's dilemma because there's a lot of innovation happening. It's becoming an integrator's dilemma. And I was talking with some of your staff. Booth traffic's up, great leads coming in. You mentioned on the keynote in a slide. I mean, the world spun in the direction of Boomi with all your capabilities around integration, understanding how data works. All the themes here at re:Invent kind of like are in that conversation top track that we've been mentioning and Boomi, you guys have been building around. Explain why that's happening. Am I right? Am I getting that right, or can you share your thoughts? >> Yeah, absolutely. We're in a great spot. I mean, given the way the economy's going today, people are, again, trying to do more with less. But there is this modernization journey that I talked about and there's an explosion of SaaS applications, cloud technologies, data sources, et cetera. And not only is it about integrating data sources and automating workflows, but implementing things at scale, making sure you have high data quality, high data governance, security, et cetera. And Boomi sits right in the middle of providing solutions of all of that to make a business more efficient. Not only that, but you can implement things very very quickly 'cause we're a low-code platform. It's not just about this hardcore technology that's really hard to implement. You can do it really quickly with our platform. >> Speaking of transformation, one of the things John does every year ahead of re:Invent is he gets to sit down with the CEO of re:Invent and really does a great, if you haven't seen it, check it out on siliconangle.com. Really kind of a preview of what we're going to expect at the show. And one of the things Adam said to you was CIOs, CEOs are coming to me not wanting to talk about technology. They want to talk about transformation, business transformation. It's no more, not so much about digital transformation anymore, it's about transforming businesses. Are you hearing customers come to you with the same help us transform our business so we can be competitive, so we can meet customer demand? >> Oh, absolutely. It's no longer about tools and technology and providing people with paint to paint on a canvas. We're offering solutions on the AWS marketplace. We have five solutions that we launched this year to get people up and running very quickly based on business problems from disbursement to lead to cash with Salesforce and NetSuite to business-to-business integrations and EDI dashboarding and that sort of thing. We also have our own marketplace that provide these solutions and give our customers the ability to visualize what they can do with our platform to actually solve business problems. Again, not just about tooling and technology and how to connect things. >> How's the marketplace relationship going for you? Are you guys seeing success there? >> Yeah, we're seeing a lot of success. I mean, in fact, we're going to be doubling down in the next year. We're going to be, we haven't announced it yet, but we're going to be announcing some new solutions. >> John: I guess we're announcing it now. >> No, I'm not going to get to specifics. But we're going to be putting more and more solutions on the marketplace and we're going to be offering more ways to consume and purchase our platform on the marketplace in the next couple of months. >> Ed, talk about what's new with Boomi real quick. I know you guys have new connectors Early Access. What's been announced? What have you guys announced? What's coming? What's the new things folks should pay attention from a product standpoint? >> Yeah, so you mentioned the connectors. We have 32 new connectors. And by the way in our ecosystem, our customers have connected 199,970 unique things. Amazon SQS is one of those in that number. So that's the kind of scale. >> What's the number again? >> 199,970. At least that's the last I checked earlier. >> That's a good recall right there. Exact number. >> It's an exciting number 'cause we're scaling very, very rapidly. But the other things that are exciting are we announced our event streaming service that we want to bring to our cloud. We've relied on partners in the past to do that for us, but it's been a very critical need that our customers have asked for. So we're integrating that into our platform. We're also going to be focusing more and more on our data management capabilities because I mentioned it a little earlier, connecting things, if bad data's going in and bad data's going out, bad data's going everywhere. So we have the tools and capability to govern data, manage data, high quality solutions. So we're going to invest more and more in that 'cause that's what our customers are asking us for. >> Data governance is a challenge for any business in any industry. Too much access is a huge risk, not enough access to the right people means you can't really extract the insights from data to be able to make data-driven decisions. How do you help customers really on that fine line of data governance? >> Very specifically, we have as part of our iPaaS platform, we have a data catalog and data prep capability within the platform itself that gives citizens in the organization the ability to catalog data in a secure way based on what they have capabilities to. But not only that, the integrator can use data catalog to actually catalog the data and understand what needs to be integrated and how they can make their business more efficient by automating the movement of data and sharing the data across the organization. >> On the innovation side, I want to get back to that again because I think this integration innovation angle is something that we talked about with Adams Selipsky in our stories hitting SiliconANGLE right now are all about the partner ecosystems. We've been highlighting some of the bigger players emerging. You guys are out there. You got Databricks, Snowflake, MongoDB where they're partnering with Amazon, but they're not just an ISV, they're platforms. You guys have your own ISVs. You have your own customers. You're doing low-code before no-code is popular. So where are you guys at on that wave? You got a good customer base, share some names. What's going on with the customers? Are they becoming more developer oriented? 'Cause let's face it, your customers that working on Boomi, they're developers. >> Yes. >> And so they got tools. You're enablers, so you're a platform on Amazon. >> We are a platform on Amazon. >> We call that supercloud, but that's where this new shift is happening. What's your reaction to that? >> Yes, so I guess we are a supercloud on Amazon and our customers and our partners are developers of our platforms themselves. So most of our partners are also customers of ours and they will be implementing their own integrations in the backend of their platforms into their backend systems to do things like billing and monitoring of their own usage of their platforms. But with our customers, they're also Amazon customers who are trying to connect in a multicloud way or many times just within the Amazon ecosystem. Or even customers like Kenco and Tim Heger who did a presentation from HealthBridge. They're also doing B2B connectivity to bring information from their partners into their ecosystem within their platform. So we handle all of the above. So now we are an independent company and it's nice to be a central part of all of these different ecosystems. And where I find myself in my role a lot of times is literally connecting different platforms and applications and SI partners to solve these problems 'cause nobody can really see it themselves. I had a conversation earlier today where someone would say, "Hey, you're going to talk with that SI partner later today. They're a big SI partner of ours. Why don't they develop solutions that we can go to market together to solve problems for our customers?" >> Lisa, this is something that we've been talking about a lot where it's an and conversation. My big takeaway from Adam's one-on-one and re:Invent so far is they're not mutually exclusive. There's an and. You can be an ISV and this platforms in the ecosystem because you're enabling software developers, ISV as they call it. I think that term is old school, but still independent software vendors. That's not a platform. They can coexist and they are, but they're becoming on your platform. So you're one of the most advanced Amazon partners. So as cloud grows and we mature and what, 13 years old Amazon is now, so okay, you're becoming bigger as a platform. That's the next wave. What happens in that next five years from there? What happens next? Because if your platform continues to grow, what happens next? >> So for us, where we're going is connecting platform providers, cloud providers are getting bigger. A lot of these cloud providers are embracing partnerships with other vendors and things and we're helping connect those. So when I talk about business-to-business and sharing data between those, there are still some folks that have legacy applications that need to connect and bring things in and they're just going to ride them until they go away. That is a requirement, but at some point that's all going to fall by the wayside. But where the industry is really going for us is it is about automation and quickly automating things and again, doing more with less. I think Tim Heger had a quote where he said, "I don't need to use Michelangelo to come paint my living room." And that's the way he thinks about low-code. It's not about, you don't want to just sit there and code things and make an art out of coding. You want to get things done quickly and you want to keep automating your business to keep pushing things forward. So a lot of the things we're looking at is not just about connecting and automating data transformation and that's all valuable, but how do I get someone more productive? How do I automate the business in an intelligent way more and more to push them forward. >> Out of the box solutions versus platforms. You can do both. You can build a platform. >> Yes. >> Or you can just buy out of the box. >> Well, that's what's great about us too is because we don't just provide solutions. We provide solutions many times as a starting point or the way I look at it, it's art of the possible a lot of what we give 'cause then our customers can take our low-code tooling and say, wow, I like this solution, but I can really take it to the next step, almost in like an open source model and just quickly iterate and drive innovation that way. And I just love seeing our, a lot of it for me is just our ecosystem and our partners driving the innovation for us. >> And driving that speed for customers. When I had the chance to interview Tim Heger myself last month and he was talking about Boomi integration and Flow are enabling him to do integration 10x faster than before and HealthBridge built their business on Boomi. They didn't replace the legacy solution, but he had experience with some of your big competitors and chose Boomi and said, "It is 10x faster." So he's able to deliver to those and it's a great business helping people pay for health issues if they don't have the funds to do that. So much faster than they could have if had they chosen a different technology. >> Yeah, and also what I like about the HealthBridge story is you said they started with Boomi's technology. So I like to think we scale up and scale down. So many times when I talk to prospects or new customers, they think that our technology is too advanced or too expensive or too big for them to go after and they don't think they can solve these problems like we do with enterprises. We can start with you as a startup going with SaaS applications, trying to be innovative in your organization to automate things and scale. As you scale the company will be right there along with you to scale into very very advanced solutions all in a low-code way. >> And also helping folks to scale up and down during what we're facing these macroeconomic headwinds. That's really important for businesses to be able to do for cost optimization. But at the end of the day, that company has to be a data company. They have to be able to make sure that the data matches. It's there. They know what they have. They can actually facilitate communications, conversations and deliver the end user customer is demanding whether it's a retailer, a healthcare organization, a bank, you name it. >> Exactly. And another thing with today's economy, a lot of people forget with integration or automation tooling, once you get things implemented, in many traditional forms you got to manage that long term. You have to have a team to do that. Our technology runs autonomously. I hear from our customers over and over again. I just said it, sometimes I'll walk away for a month and come back and wow, Boomi's still running. I didn't realize it. 'Cause we have technology that continues to patch itself, heal itself, continue running autonomously. That also saves in a time like now where you don't have to worry about sending teams out to patch and upgrade things on a continuous basis. We take care of that for our customers. >> I think you guys can see a lot of growth with this recession and looming. You guys fit well in the marketplace. As people figure out how to right size, you guys fit right nicely into that equation. I got to ask you, what's ahead for 2023 for Boomi? What can we expect to see? >> Yeah, what's ahead? I briefly mentioned it earlier, but the new service we're really excited about that 'cause it's going to help our customers to scale even further and bring more workloads into AWS and more workloads that we can solve challenges for our customers. We've also got additional solutions. We're looking at launching on AWS marketplace. We're going to continue working with SIs and GSIs and our ISV ecosystem to identify more and more enterprise great solutions and verticals and industry-based solutions that we can take out of the box and give to our customers. So we're just going to keep growing. >> What are some of those key verticals? Just curious. >> So we're focusing on manufacturing, the financial services industry. I don't know, maybe it's vertical, but higher ed's another big one for us. So we have over a hundred universities that use our technology in order to automate, grant submissions, student management of different aspects, that sort of thing. Boise State is one of them that's modernized on AWS with Boomi technology. So we're going to continue rolling in that front as well. >> Okay. Is it time for the challenge? >> It's time for the challenge. Are you ready for the challenge, Ed? We're springing this on you, but we know you so we know you can nail this. >> Oh no. >> If you were going to create your own sizzle reel and we're creating sizzle reel that's going to go on Instagram reels and you're going to be a star of it, what would that sizzle reel say? Like if you had a billboard or a bumper sticker, what's that about Boomi boom powerful story? >> Well, we joked about this earlier, but I'd have to say, Go Boomi it. This isn't real. >> Go Boomi it, why? >> Go Boomi it because it's such a succinct way of saying our customer, that terminology came to us from our customers because Boomi becomes a verb within an organization. They'll typically start with us and they'll solve an integration challenge or something like that. And then we become viral in a good way with an organization where our customers, Lisa, you mentioned it earlier before the show, you love talking to our customers 'cause they're so excited and happy and love our technology. They just keep finding more ways to solve challenges and push their business forward. And when a problem comes up, an employee will typically say to another, go Boomi it. >> When you're a verb, that's a good thing. >> Ed: Yes it is. >> Splunk, go Splunk it. That was a verb for log files. Kleenex, tissue. >> Go Boomi it. Ed, thank you so much for coming back on your fourth time. So next time we see you will be fifth time. We'll get you that five-timers club jacket like they have on SNL next time. >> Perfect, can't wait. >> We appreciate your insight, your time. It's great to hear what's going on at Boomi. We appreciate it. >> Ed: Cool. Thank you. >> For Ed Macosky and John Furrier, I'm Lisa Martin. You're watching theCUBE, the leader in live enterprise and emerging tech coverage. (upbeat music)

(mellow music) >> Oh, welcome back to theCUBE. We continue our coverage here at AWS re:Invent 22. We're in the Venetian in Las Vegas, and this place is hopping. I'm tell you what. It is a nearly standing room only that exhibit floor is jam packed, and it's been great to be along for the ride here on Accenture's sponsorship at the Executive summit as well. We'll talk about Pfizer today, you know them quite well, one of the largest biopharmaceutical companies in the world but their tech footprint is impressive, to say the least. And to talk more about that is Wes Barnes, senior Director of Pfizer's Digital Hosting Solutions. Wes, good to see you, sir. >> Good to meet you, John. >> And Jon Harrison, the North American lead for Infrastructure and engineering at Accenture. Jon, good to see you as well. >> Good to see you as well. >> Thanks for joining us. >> Happy to be here. >> Alright, so let's jump in. Pfizer, we make drugs, right? >> Pharmaceuticals. >> Yes. >> Among the most preeminent, as I said biopharms in the world. But your tech capabilities and your tech focus as we were talking about earlier, has changed dramatically in the 18 years that you've been there. >> Yep. >> Now, talk about that evolution a little bit to where you were and what you have to be now. >> Yeah, yeah. It's interesting. When I started at Pfizer, IT was an enabling function. It was akin to HR or our facilities function. And over the past couple years, it's dramatically changed. Where Digital now is really at the center of everything we do across Pfizer. You know it really is a core strategic element of our business. >> Yeah. And those elements that you were talking about, just in terms of whether it's research, whether it's your patients, I don't want to go through the laundry lists the litany of things, but the touch points with data and what you need it to do for you in terms of you know, computations, what you, the list is long. It's pretty impressive. >> Yeah, yeah, for sure yeah. >> I mean, shed some light on that for us. >> We cannot release a medicine without the use of technology. And if you think about research now, a huge component of our research is computational chemistry. Manufacturing medicines now is a practice in using data and analytics and predictive machine learning and analytics capabilities to help us determine how to best you know, apply the capabilities to deliver the outcomes that we need. The way in which we connect with patients and payers now is wholly digital. So it's an entirely different way of operating than it was 10 years ago. >> And the past three years, pretty remarkable in many respects, to say the least, I would think, I mean, John, you've seen what Pfizer's been up to, talk about maybe just this, the recent past and all that has happened and what they've been able to do. >> Yeah, I mean, what is so exciting to me about working with a company like Pfizer and working in life sciences more broadly is the impact that they make on patients around the world world, right? I mean, think about those past three years and Pfizer stepped up and met the moment for all of us, right? And as we talk a little bit about the role that we played together with Pfizer with AWS in their journey to the cloud, it's so motivating for myself personally it's so motivating for every single person on the team that we ask to spend nights and weekends migrating things to the cloud, creating new capabilities, knowing that at the end of the day, the work that they're doing is making the world a healthier place. >> Yeah, we talk so much about modernization now, right? And it's, but it kind of means different things to different people depending on where you're coming into the game, right? If you've been smart and been planning all along then this is not a dramatic shift in some cases though, for others it is. Right? >> Yeah. >> Traumatic in some cases for some people. >> For sure. >> For Pfizer, I mean talk about how do you see modernization and what does it mean to your operations? >> Following our success of the COVID program of 2021, I mean it became evident to us that, you know we needed to maintain a new pace of innovation and in fact try to find ways to accelerate that pace of innovation. And as I said earlier everything we do at Pfizer is centered around digital. But despite that, and despite 10 years of consolidating infrastructure and moving towards modern technology, last year, only 10% of Pfizer's infrastructure was in the native public cloud. So we had a problem to solve. In fact, I remember, you know, we had to build up our clinical systems to support the volume of work that we were doing for COVID-19 vaccine. We were rolling things into our data center to build up the capacity to achieve what we needed to achieve. Moving to the public cloud became more imperative to try to achieve the scale and the modern capabilities that we need. >> And so where did you come into play here with this? Because obviously as a partner you're right alongside for the ride but you saw these inherent challenges that they had and how did Accenture answer the bell there? >> Well, so look, I mean we saw Pfizer react to the pandemic. We saw them seize the moment. We talked together about how IT needed to move quicker and quicker towards the cloud to unlock capabilities that would serve Pfizer's business well into the future. And together we laid out some pretty ambitious goals. I mean, really moving at a velocity in a pace that I think for both Accenture and AWS surpassed the velocity and pace that we've done anywhere else. >> Yeah, right, yeah. >> So we've set out on an ambitious plan together. You know, I was kind of reflecting about some of the successes, what went well what didn't in preparation for re:Invent. And you know, many of the folks that'll listen to this will remember the old days of moving data centers when you'd have a war room you'd have a conference bridge open the whole time. Someone would be running around the tile floor in the data center, do a task, call back up to the bridge and say, what do I do next, right? Then when I think about what we did together at Pfizer in moving towards the public cloud, I mean, we had weekends most weekends where we were running a wave with 10,000 plus discrete activities. >> Yeah. >> Wow. >> Right, so that old model doesn't scale. >> Right. >> And we really anchored, >> You have a very crowded data center with a lot of people running into each other. >> You'd have a whole lot of people running around. But we really anchored to an Accenture capability that we call myNav Migrate. I know you guys have talked about it here before so I won't go into that. But what we found is that we approached this problem of velocity not as a technical problem to solve for but as a loading and optimization problem of resources. Right, thought about it just a little bit different way and made sure that we could programmatically control command and control of the program in a way that people didn't have to wait around all Saturday afternoon to be notified that their next activity was ready, right? They could go out, they could live their day and they could get a notification from the platform that says, hey it's about your turn. Right, they could claim it they could do it, they could finish it, and that was really important to us. I mean, to be able to control the program in that type of way at scale. >> Yeah, by the way, the reason we went as fast it was a deliberate choice and you'll talk to plenty of folks who have a five year journey to the public cloud. And the reason we wanted to move as fast as we did and Jon talked about some of it, we wanted to get the capabilities to the business as quickly as we could. The pace of innovation was such that we had to offer native cloud capabilities we had to offer quickly. We also knew that by compressing the time it took to get to the cloud, we could focus the organization get it done as economically as possible but then lift all boats with the tide and move the organization forward in terms of the skills and the capabilities that we need to deliver modern outcomes. >> So, you know, we talk about impacts internally, obviously with your processes, but beyond that, not just scientists not just chemists, but to your, I mean, millions of customers, right? We're talking, you know, globally here. What kind of impacts can you see that directly relate to them, and benefits that they're receiving by this massive technical move you've made? >> Pfizer's mission is breakthroughs that change patient lives. I mean, the work that we do the work that everybody does within Pfizer is about delivering therapies that, you know provide health outcomes that make people live longer, live healthier lives. For us, modernizing our infrastructure means that we can enable the work of scientists to find novel therapies faster or find things that perhaps couldn't have been found any other way without some of the modern technologies that we're bringing to bear. Saving money within infrastructure and IT is treasure that we can pour back into the important areas of research or development or manufacturing. We're also able to, you know, offer an ecosystem and a capability in which we connect with patients differently through digital mechanisms. And modern cloud enables that, you know, using modern digital experiences and customer experience, and patient experience platforms means that we can use wearable devices and mobile technologies and connect to people in different ways and offer solutions that just didn't exist a couple years ago. >> And so, I mean, you're talking about IoT stuff too, right? >> 100%. >> It's way out on the edge and personal mobile, in a mobile environment. And so challenges in terms of you know, data governance and compliance and security, all these things, right? They come into play because it's personal health information. So how, as you've taken them, you know to this public cloud environment how much of a factor are those considerations? Because, you know, this is not just a product a service, it's a live human being. >> Yeah. I mean, you start with that, you think about it through the process and you think about it afterwards, right, I mean, that has to be a core factor in every stage of the program, and it was. >> So in, in terms of where you are now, then, okay, it's not over. >> It's never over. >> I mean, you know, as good as you are today and as fast as you are and as accurate and as efficient. >> Yeah. >> Got to get better, right? You got to stay competitive. >> Yeah. >> So where do you find that? Because, you know, with powers being what they are with speed and what it is how much more is there to squeeze out of this rock? >> There's a lot more to squeeze out of the rock. If you think about what we've done over the past year it's about creating sort of a new minimum viable product for infrastructure. So we've sort of raised the bar and created an environment upon which we can continue to innovate that innovation is going to continue sort of forever at this point. You know, the next focus for us is how to identify the business processes that deliver the greatest value ultimately to our patients. And use the modern platform that we've just built to improve those processes to deliver things faster, deliver new capabilities. Pfizer is making a huge investment in digital medicines therapies that are delivered through smart devices through wearables using, as I said technology that didn't exist before. That wouldn't be possible without the platform that we've built. So over the past year, we've come a long way but I think that we've effectively set the table for all of the things that are yet to come. >> So, Jon, how do you then, as you've learned a lot about life science or, and certainly Pfizer with what they're up to, how do you then apply, you know, what you know about their world to what you know about the tech world and make it actionable for growth to make it actionable for, for future expansion? >> Yeah, I mean, we start by doing it together, right? I think that's a really important part. Accenture brings a wealth of knowledge, both industry experience and expertise, technology experience and expertise. We work together with our clients like Pfizer with our partners like AWS to bring the best across that power of three to meet clients where they're at to understand where they want to go, and then create a bespoke approach that meets their business needs. And that's effectively what we're doing now, right? I mean, if you think about the phase that we've just went through, I mean, a couple of fast facts here no pun intended, right? 7,800 server instances across 11 operating system versions 7,500 databases across 20 database versions, right? 4,700 applications, 350,000 migration activities managed across an eight month period. >> In eight months. >> Yeah. But that's not the goal, right? The goal is now to take, to Wes' point that platform that's been developed and leverage that to the benefit of the business ultimately to the benefit of the patient. >> You know, why them, we have we've talked a lot about Pfizer, but why Accenture? What, what, what's, 'cause it's got to be a two way street, right? >> We've had a long partnership with Accenture. Accenture supports a huge component of our application environment at Pfizer and has for quite a long time. Look, we didn't make it easy on them. We put them up against a large number of world class SIs. But look, Accenture brought, you know, sort of what I think of as the trifecta here. They brought the technical capabilities and knowledge of the AWS environment. They brought the ability to really understand the business outcomes that we were trying to achieve and a program leadership capability that, you know I think is world class. And Jon talked about myNav, you know, we recognized that doing what we were trying to do in the time that we were doing it required new machinery, new analytics and data capabilities that just didn't exist. Automation didn't exist. Some people experience capabilities that would allow us to interface with application owners and users at a velocity and a pace and a scale that just hasn't been seen before at Pfizer. Accenture brought all three of those things together and I think they did a great job helping us get to where we need to be. >> When you hear Jon rattle through the stats like he just did, right? We talk about all, I mean, not that I'm going to ask you to pat yourself on the back but do you ever, >> He should. >> Does it blow your mind a little bit, honestly that you're talking about that magnitude of activity in that compressed period of time? That's extraordinary. >> It's 75% of our global IT footprint now in the public cloud, which is fantastic. I mean, look, I think the timing was right. I think Pfizer is in a little bit of a unique position coming off of COVID. We are incredibly motivated to keep the pace up, I mean across all lines of business. So, you know what we found is a really willing leadership team, executive leadership team, digital leadership team to endorse a change of this magnitude. >> Well, it's a great success story. It's beyond impressive. So congratulations to both you on that front and certainly you wish you continued success down the road as well. >> Thank you. >> Thank you gentlemen. >> Thank you. >> Good job. >> Pfizer, and boy, you talk about a job well done. Just spectacular. All right, you are watching our coverage here on theCUBE, we're at the AWS re:Invent 22 show. This is Executive Summit sponsored by Accenture and you're watching theCUBE the leader in high tech coverage.

>>Hey everyone, and welcome back to Las Vegas. Viva Las Vegas, baby. This is the Cube live at AWS Reinvent 2022 with tens of thousands of people. Lisa Martin here with Dave Valante. Dave, we've had some great conversations. This is day one of four days of wall to wall coverage on the cube. We've been talking data. Every company is a data company. Data protection, data resiliency, absolutely table stakes for organizations to, >>And I think ecosystem is the other big theme. And that really came to life last year. You know, we came out of the pandemic and it was like, wow, we are entering a new era. People no longer was the ecosystem worried about it, AWS competing with them. They were more worried about innovating and building on top of AWS and building their own value. And that's really, I think, the theme of the 2020s within the ecosystem. >>And we're gonna be talking about building on top of aws. Two guests join us, two alumni join us. Stephen Manley is here, the CTO of Druva. Welcome back. Jason crat as well is here. CIO and CTO of Summit Carbon Solutions. Guys, great to have you back on the program. >>Thank you. >>Let's start with you giving the audience an understanding of the company. What do you guys do? What do you deliver value for customers? All that good >>Stuff. Yeah, no, for sure. So Summit Carbon is the world's largest carbon capture and sequestration company capturing close to 15 million tons of carbon every year. So it doesn't go into the atmosphere. >>Wow, fantastic. Steven, the, the risk landscape today is crazy, right? There's, there's been massive changes. We've talked about this many times. What are some of the things, you know, ransomware is a, is, I know as you say, this is a, it's not a, if it's gonna happen, it's when it's how frequent, it's what's gonna be the damage. What are some of the challenges and concerns that you're hearing from customers out there today? >>Yeah, you know, it really comes down to three things. And, and everybody is, is terrified of ransomware and justifiably so. So, so the first thing that comes up is, how do I keep up? Because I have so much data in so many places, and the threats are evolving so quickly. I don't have enough money, I don't have enough people, I don't have enough skilled resources to be able to keep up. The second thing, and this ties in with what Dave said, is, is ecosystem. You know, it used to be that your, your backup was siloed, right? They'd sit in the basement and, and you wouldn't see, see them. But now they're saying, I've gotta work with my security team. So rather than hoping the security team stays away from me, how do I integrate with them? How do I tie together? And then the third one, which is on everybody's mind, is when that attack happens, and like you said, it's win and, and the bell rings and they come to me and they say, all right, it's time for you to recover. It's time for, for all this investment we've put in. Am I gonna be ready? Am I going to be able to execute? Because a ransom or recovery is so different than any other recovery they've ever done. So it's those three things that really are top of mind for >>How, so what is the, what are the key differences, if you could summarize? I mean, I >>Know it's so, so the first one is you can't trust the environment you're restoring into. Even with a disaster, it would finish and you'd say, okay, I'm gonna get my data center set up again and I'm gonna get things working. You know, when I try to recover, I don't know if everything's clean yet. I'm trying to recover while I'm still going through incident response. So that's one big difference. A second big difference is I'm not sure if the thing I'm recovering is good, I've gotta scan it. I've gotta make sure what's inside it is, is, is alright. And then the third thing is what we're seeing is the targets are usually not necessarily the crown jewels because those tend to be more protected. And so they're running into this, I need to recover a massive amount of what we might call tier two, tier three apps that I wasn't ready for because I've always been prepared for that tier one disaster. And so, so those three things they go, it's stuff I'm not prepared or covering. It's a flow. I'm not used to having to check things and I'm not sure where I'm gonna recover too when the, when the time comes. >>Yeah, just go ahead. Yeah, that's right. I mean, I think for me, the biggest concern is the blind spots of where did I actually back it up or not. You know, what did I get it? Cuz you, we always protect our e r p, we always protect these sort of classes of tiers of systems, but then it's like, oh, that user's email box didn't get it. Oh, that, you know, that one drive didn't get it. You know, or, or, or whatever it is. You know, the infrastructure behind it all. I forgot to back that up. That to me the blind spots are the scariest part of a ransomware attack. >>And, and if you think about it, some of the most high profile attacks, you know, on the, on the colonial pipeline, they didn't go after the core assets. They went after billing. That's right. But billing brought everything down so they're smart enough to say, right, I'm not gonna take the, the castle head on. Is there is they're that. Exactly. >>And so how do you, I get, I mean you can air gap and do things like that in terms of protecting the, the, the data, the corrupt data. How do you protect the corrupt environment? Like that's, that's a really challenging issue. Is >>It? I don't know. I mean, I'll, I'll you can go second here. I think that what's interesting to me about is that's what cloud's for. You can build as many environments as you want. You only pay for what you use, right? And so you have an opportunity to just reconstruct it. That's why things, everything is code matters. That's why having a cloud partner like Druva matters. So you can just go restore wherever you need to in a totally clean environment. >>So the answer is you gotta do it in the cloud. Yeah. What if it's on prem? >>So if it's on prem, what we see people do is, and, and, and this is where testing and, and where cloud can still be an asset, is you can look and say a lot of those assets I'm running in the data center, I could still recover in the cloud. And so you can go through DR testing and you can start to define what's in your on-prem so that you could make it, you know, so you can make it cloud recoverable. Now, a lot of the people that do that then say, well actually why am I even running this on prem anymore in the first place? I should just move this to the cloud now. But, but, but there are people in that interim step. But, but, but it's really important because you, you're gonna need a clean environment to play in. And it's so hard to have a clean environment set up in a data center cuz it basically means I'm not touching this, I'm just paying for something to sit idle. Whereas cloud, I can spin that up, right? Get a, a cloud foundation suite and, and just again, infrastructures code, spin things up, test it, spin it down. It doesn't cost me money on a daily basis. >>Jason, talk a little bit about how you are using Druva. Why Druva and give us a kind of a landscape of your IT environment with Druva. >>Yeah. You know, so when we first started, you know, we did have a competitor solution and, and, and it was only backing up, you know, we were a startup. It was only backing up our email. And so as you pointed out, the ecosystem really matters because we grew out of email pretty quick as a startup. And we had to have real use cases to protect and the legacy product just wouldn't support us. And so our whole direction, or my direction to my team is back it up wherever it is, you know, go get it. And so we needed somebody in the field, literally in the middle of Nebraska or Iowa to have their laptop backed up. We needed our infrastructure, our data center backed up and we needed our, our SaaS solutions backed up. We needed it all. And so we needed a partner like Druva to help us go get it wherever it's at. >>Talk about the value in, with Druva being cloud native. >>Yeah. To us it's a big deal, right? There's all sorts of products you could go by to go just do endpoint laptop protection or just do SAS backups. For us, the value is in learning one tool and mastering it and then taking it to wherever the data is. To me, we see a lot of value for that because we can have one team focus on one product, get good at it, and drive the value. >>That consolidation theme is big right now, you know, the economic headwinds and so forth. What was the catalyst for you? Was it, is that something you started, you know, years ago? Just it's good practice to do that? What's, >>Well, no, I mean luckily I'm in a very good position as a startup to do define it, you know, but I've been in those legacy organizations where we've got a lot of tech debt and then how do you consolidate your portfolio so that you can gain more value, right? Cause you only get one budget a year, right? And so I'm lucky in, in the learnings I've had in other enterprises to deal with this head on right now as we grow, don't add tech debt, put it in right. Today. >>Talk to us a little bit about the SaaS applications that you're backing up. You know, we, we talk a lot with customers, the shared, the shared responsibility model that a lot of customers aren't aware of. Where are you using that competing solution to protect SaaS applications before driven and talk about Yeah. The, the value in that going, the data protection is our responsibility and not the SA vendor. >>No, absolutely. I mean, and it is funny to go to, you know, it's like Office 365 applications and go to our, our CFO and a leadership and be like, no, we really gotta back it up to a third party. And they're like, but why? >>It's >>In the cloud, right? And so there's a lot of instruction I have to provide to my peers and, and, and my users to help them understand why these things matter. And, and, and it works out really well because we can show value really quick when anything happens. And now we get, I mean, even in SharePoint, people will come to us to restore things when they're fully empowered to do it. But my team's faster. And so we can just get it done for them. And so it's an extra from me, it's an extra SLA or never service level I can provide to my internal customers that, that gives them more faith and trust in my organization. >>How, how are the SEC op teams and the data protection teams, the backup teams, how are they coming together? Is is, is data protection backup just morphing into security? Is it more of an adjacency? What's that dynamic like? >>So I'd say right now, and, and I'll be curious to hear Jason's organization, but certainly what we see broadly is, you know, the, the teams are starting to work together, but I wouldn't say they're merging, right? Because, you know, you think of it in a couple of ways. The first is you've got a production environment and that needs to be secured. And then you've got a protection environment. And that protection environment also has to be secured. So the first conversation for a lot of backup teams is, alright, I need to actually work with the security team to make sure that, that my, my my backup environment, it's air gapped, it's encrypted, it's secured. Then I think the, the then I think you start to see people come together, especially as they go through, say, tabletop exercises for ransomware recovery, where it's, alright, where, where can the backup team add value here? >>Because certainly recovery, that's the basics. But as there log information you can provide, are there detection pieces that you can offer? So, so I think, you know, you start to see a partnership, but, but the reality is, you know, the, the two are still separate, right? Because, you know, my job as a a protection resiliency company is I wanna make sure that when you need your data, it's gonna be there for you. And I certainly want to, to to follow best secure practices and I wanna offer value to the security team, but there's a whole lot of the security ecosystem that I want to plug into. I'm not trying to replace them again. I want to be part of that broader ecosystem. >>So how, how do you guys approach it? Yeah, >>That's interesting. Yeah. So in my organization, we, we are one team and, and not to be too cheesy or you know, whatever, but as Amazon would say, security is job one. And so we treat it as if this is it. And so we never push something into production until we are ready. And ready to us means it's got a security package on it, it's backed up, the users have tested it, we are ready to go. It's not that we're ready just be to provide the service or the thing. It's that we are actually ready to productionize this. And so it's ready for production data and that slows us down in some cases. But that's where DevOps and this idea of just merging everything together into a central, how do we get this done together, has worked out really well for us. So, >>So it's really the DevOps team's responsibility. It's not a separate data protection function. >>Nope. Nope. We have specialists of course, right? Yeah, yeah. Because you need the extra level, the CISSPs and those people Yeah, yeah. To really know what they're doing, but they're just part of the team. Yeah. >>Talk about some of the business outcomes that you're achieving with Druva so far. >>Yeah. The business outcomes for me are, you know, I meet my SLAs that's promising. I can communicate that I feel more secure in the cloud and, and all of my workloads because I can restore it. And, and that to me helps everybody in my organization sleep well, sleep better. We are, we transport a lot of the carbon in a pipeline like Colonial. And so to us, we are, we are potential victims of, of a pipe, a non pipeline group, right? Attacking us, but it's carbon, you know, we're trying to get it outta atmosphere. And so by protecting it, no matter where it is, as long as we've got internet access, we can back it up. That provides tons of value to my team because we have hundreds of people in the field working for us every day who collect data and generate it. >>What would you say to a customer who's maybe on the fence looking at different technologies, why dva? >>You know, I think, you know, do the research in my mind, it'll win if you just do the research, right? I mean, there might be vendors that'll buy you nice dinners or whatever, and those are, those are nice things, but the, the reality is you have to protect your data no matter where it is. If it's in a SaaS application, if it's in a cloud provider, if it's infrastructure, wherever it is, you need it. And if you just go look at the facts, there it is, right? And so I, I'd say be objective. Look at the facts, it'll prove itself. >>Look at the data. There you go. Steven Druva recently announced a data resiliency guarantee with a big whopping financial sum. Talk to us a little bit about that, the value in it for your customers and for prospects, >>Right? So, so basically there's, there's really two parts to this guarantee. The first is, you know, across five different SLAs, and I'll talk about those, you know, if we violate those, the customers can get a payout of up to 10 million, right? So again, putting, putting our money where our mouth is in a pretty large amount. But, but for me, the exciting part, and this is, this is where Jason went, is it's about the SLAs, right? You know, one of Drew's goals is to say, look, we do the job for you, we do the service for you so you can offer that service to your company. And so the SLAs aren't just about ransomware, some of them certainly are, you know, that, that you're going to be able to recover your data in the event of a ransomware attack, that your data won't get exfiltrated as part of a ransomware attack. >>But also things like backup success rates, because as much as recovery matters a lot more than backup, you do need a backup if you're gonna be able to get that recovery done. There's also an SLA to say that, you know, if 10 years down the road you need to recover your data, it's still recoverable, right? So, so that kind of durability piece. And then of course the availability of the service because what's the point of a service if it's not there for you when you need it? And so, so having that breadth of coverage, I think really reflects who Druva is, which is we're doing this job for you, right? We want to make this this service available so you can focus on offering other value inside your business. And >>The insurance underwriters, if they threw holy water on >>That, they, they, they were okay with it. The legal people blessed it, you know, it, you know, the CEO signed off on it, the board of directors. So, you know, it, and it, it's all there in print, it's all there on the web. If you wanna look, you know, make sure, one of the things we wanted to be very clear on is that this isn't just a marketing gimmick that we're, we're putting, that we're putting substance behind it because a lot of these were already in our contracts anyway, because as a SAS vendor, you're signing up for service level agreements anyway. >>Yeah. But most of the service level agreements and SaaS vendors are crap. They're like, you know, hey, you know, if something bad happens, you know, we'll, we'll give you a credit, >>Right? >>For, you know, for when you were down. I mean, it's not, you never get into business impact. I mean, even aws, sorry, I mean, it's true. We're a customer. I read define print, I know what I'm signing up for. But, so that's, >>We read it a lot and we will not, we don't really care about the credits at all. We care about is it their force? Is it a partner? We trust, we fight that every day in our SLAs with our vendors >>In the end, right? I mean this, we are the last line of defense. We are the thing that keeps the business up and running. So if your business, you know, can't get to his data and can't operate, me coming to you and saying, Dave, I've got some credits for you after you, you know, after you declare bankruptcy, it'll be great. Yeah, that's not a win. >>It's no value, >>Not helpful. The goal's gotta be, your business is up and running cuz that's when we're both successful. So, so, so, you know, we view this as we're in it together, right? We wanna make sure your business succeeds. Again, it's not about slight of hand, it's not about, you know, just, just putting fine print in the contract. It's about standing up and delivering. Because if you can't do that, why are we here? Right? The number one thing we hear from our customers is Dr. Just works. And that's the thing I think I'm most proud of is Druva just works. >>So, speaking of Juva, just working, if there's a billboard in Santa Clara near the new offices about Druva, what's, what's the bumper sticker? What's the tagline? >>I, I, I think, I think that's it. I think Druva just works. Keeps your data safe. Simple as that. Safe and secure. Druva works to keep your data safe and secure. >>Saved me. >>Yeah. >>Truva just works. Guys, thanks so much for joining. David, me on the program. Great to have you back on the cube. Thank you. Talking about how you're working together, what Druva is doing to really putting, its its best foot forward. We appreciate your insights and your time. Thank >>You. Thanks guys. It's great to see you guys. Likewise >>The show for our guests and Dave Ante. I'm Lisa Martin, you're watching the Cube, the leader in enterprise and emerging tech coverage.

(upbeat music) >> We are back, approaching the finish line here at Supercomputing 22, our last interview of the day, our last interview of the show. And I have to say Dave Nicholson, my co-host, My name is Paul Gillin. I've been attending trade shows for 40 years Dave, I've never been to one like this. The type of people who are here, the type of problems they're solving, what they talk about, the trade shows are typically, they're so speeds and feeds. They're so financial, they're so ROI, they all sound the same after a while. This is truly a different event. Do you get that sense? >> A hundred percent. Now, I've been attending trade shows for 10 years since I was 19, in other words, so I don't have necessarily your depth. No, but seriously, Paul, totally, completely, completely different than any other conference. First of all, there's the absolute allure of looking at the latest and greatest, coolest stuff. I mean, when you have NASA lecturing on things when you have Lawrence Livermore Labs that we're going to be talking to here in a second it's a completely different story. You have all of the academics you have students who are in competition and also interviewing with organizations. It's phenomenal. I've had chills a lot this week. >> And I guess our last two guests sort of represent that cross section. Armando Acosta, director of HPC Solutions, High Performance Solutions at Dell. And Matt Leininger, who is the HPC Strategist at Lawrence Livermore National Laboratory. Now, there is perhaps, I don't know you can correct me on this, but perhaps no institution in the world that uses more computing cycles than Lawrence Livermore National Laboratory and is always on the leading edge of what's going on in Supercomputing. And so we want to talk to both of you about that. Thank you. Thank you for joining us today. >> Sure, glad to be here. >> For having us. >> Let's start with you, Armando. Well, let's talk about the juxtaposition of the two of you. I would not have thought of LLNL as being a Dell reference account in the past. Tell us about the background of your relationship and what you're providing to the laboratory. >> Yeah, so we're really excited to be working with Lawrence Livermore, working with Matt. But actually this process started about two years ago. So we started looking at essentially what was coming down the pipeline. You know, what were the customer requirements. What did we need in order to make Matt successful. And so the beauty of this project is that we've been talking about this for two years, and now it's finally coming to fruition. And now we're actually delivering systems and delivering racks of systems. But what I really appreciate is Matt coming to us, us working together for two years and really trying to understand what are the requirements, what's the schedule, what do we need to hit in order to make them successful >> At Lawrence Livermore, what drives your computing requirements I guess? You're working on some very, very big problems but a lot of very complex problems. How do you decide what you need to procure to address them? >> Well, that's a difficult challenge. I mean, our mission is a national security mission dealing with making sure that we do our part to provide the high performance computing capabilities to the US Department of Energy's National Nuclear Security Administration. We do that through the Advanced Simulation computing program. Its goal is to provide that computing power to make sure that the US nuclear rep of the stockpile is safe, secure, and effective. So how we go about doing that? There's a lot of work involved. We have multiple platform lines that we accomplish that goal with. One of them is the advanced technology systems. Those are the ones you've heard about a lot, they're pushing towards exit scale, the GPU technologies incorporated into those. We also have a second line, a platform line, called the Commodity Technology Systems. That's where right now we're partnering with Dell on the latest generation of those. Those systems are a little more conservative, they're right now CPU only driven but they're also intended to be the everyday work horses. So those are the first systems our users get on. It's very easy for them to get their applications up and running. They're the first things they use usually on a day to day basis. They run a lot of small to medium size jobs that you need to do to figure out how to most effectively use what workloads you need to move to the even larger systems to accomplish our mission goals. >> The workhorses. >> Yeah. >> What have you seen here these last few days of the show, what excites you? What are the most interesting things you've seen? >> There's all kinds of things that are interesting. Probably most interesting ones I can't talk about in public, unfortunately, 'cause of NDA agreements, of course. But it's always exciting to be here at Supercomputing. It's always exciting to see the products that we've been working with industry and co-designing with them on for, you know, several years before the public actually sees them. That's always an exciting part of the conference as well specifically with CTS-2, it's exciting. As was mentioned before, I've been working with Dell for nearly two years on this, but the systems first started being delivered this past August. And so we're just taking the initial deliveries of those. We've deployed, you know, roughly about 1600 nodes now but that'll ramp up to over 6,000 nodes over the next three or four months. >> So how does this work intersect with Sandia and Los Alamos? Explain to us the relationship there. >> Right, so those three laboratories are the laboratories under the National Nuclear Security Administration. We partner together on CTS. So the architectures, as you were asking, how do we define these things, it's the labs coming together. Those three laboratories we define what we need for that architecture. We have a joint procurement that is run out of Livermore but then the systems are deployed at all three laboratories. And then they serve the programs that I mentioned for each laboratory as well. >> I've worked in this space for a very long time you know I've worked with agencies where the closest I got to anything they were actually doing was the sort of guest suite outside the secure area. And sometimes there are challenges when you're communicating, it's like you have a partner like Dell who has all of these things to offer, all of these ideas. You have requirements, but maybe you can't share 100% of what you need to do. How do you navigate that? Who makes the decision about what can be revealed in these conversations? You talk about NDA in terms of what's been shared with you, you may be limited in terms of what you can share with vendors. Does that cause inefficiency? >> To some degree. I mean, we do a good job within the NSA of understanding what our applications need and then mapping that to technical requirements that we can talk about with vendors. We also have kind of in between that we've done this for many years. A recent example is of course with the exit scale computing program and some things it's doing creating proxy apps or mini apps that are smaller versions of some of the things that we are important to us. Some application areas are important to us, hydrodynamics, material science, things like that. And so we can collaborate with vendors on those proxy apps to co-design systems and tweak the architectures. In fact, we've done a little bit that with CTS-2, not as much in CTS as maybe in the ATS platforms but that kind of general idea of how we collaborate through these proxy applications is something we've used across platforms. >> Now is Dell one of your co-design partners? >> In CTS-2 absolutely, yep. >> And how, what aspects of CTS-2 are you working on with Dell? >> Well, the architecture itself was the first, you know thing we worked with them on, we had a procurement come out, you know they bid an architecture on that. We had worked with them, you know but previously on our requirements, understanding what our requirements are. But that architecture today is based on the fourth generation Intel Xeon that you've heard a lot about at the conference. We are one of the first customers to get those systems in. All the systems are interconnected together with the Cornell Network's Omni-Path Network that we've used before and are very excited about as well. And we build up from there. The systems get integrated in by the operations teams at the laboratory. They get integrated into our production computing environment. Dell is really responsible, you know for designing these systems and delivering to the laboratories. The laboratories then work with Dell. We have a software stack that we provide on top of that called TOSS, for Tri-Lab Operating System. It's based on Redhead Enterprise Linux. But the goal there is that it allows us, a common user environment, a common simulation environment across not only CTS-2, but maybe older systems we have and even the larger systems that we'll be deploying as well. So from a user perspective they see a common user interface, a common environment across all the different platforms that they use at Livermore and the other laboratories. >> And Armando, what does Dell get out of the co-design arrangement with the lab? >> Well, we get to make sure that they're successful. But the other big thing that we want to do, is typically when you think about Dell and HPC, a lot of people don't make that connection together. And so what we're trying to do is make sure that, you know they know that, hey, whether you're a work group customer at the smallest end or a super computer customer at the highest end, Dell wants to make sure that we have the right setup portfolio to match any needs across this. But what we were really excited about this, this is kind of our, you know big CTS-2 first thing we've done together. And so, you know, hopefully this has been successful. We've made Matt happy and we look forward to the future what we can do with bigger and bigger things. >> So will the labs be okay with Dell coming up with a marketing campaign that said something like, "We can't confirm that alien technology is being reverse engineered." >> Yeah, that would fly. >> I mean that would be right, right? And I have to ask you the question directly and the way you can answer it is by smiling like you're thinking, what a stupid question. Are you reverse engineering alien technology at the labs? >> Yeah, you'd have to suck the PR office. >> Okay, okay. (all laughing) >> Good answer. >> No, but it is fascinating because to a degree it's like you could say, yeah, we're working together but if you really want to dig into it, it's like, "Well I kind of can't tell you exactly how some of this stuff is." Do you consider anything that you do from a technology perspective, not what you're doing with it, but the actual stack, do you try to design proprietary things into the stack or do you say, "No, no, no, we're going to go with standards and then what we do with it is proprietary and secret."? >> Yeah, it's more the latter. >> Is the latter? Yeah, yeah, yeah. So you're not going to try to reverse engineer the industry? >> No, no. We want the solutions that we develop to enhance the industry to be able to apply to a broader market so that we can, you know, gain from the volume of that market, the lower cost that they would enable, right? If we go off and develop more and more customized solutions that can be extraordinarily expensive. And so we we're really looking to leverage the wider market, but do what we can to influence that, to develop key technologies that we and others need that can enable us in the high forms computing space. >> We were talking with Satish Iyer from Dell earlier about validated designs, Dell's reference designs for for pharma and for manufacturing, in HPC are you seeing that HPC, Armando, and is coming together traditionally and more of an academic research discipline beginning to come together with commercial applications? And are these two markets beginning to blend? >> Yeah, I mean so here's what's happening, is you have this convergence of HPC, AI and data analytics. And so when you have that combination of those three workloads they're applicable across many vertical markets, right? Whether it's financial services, whether it's life science, government and research. But what's interesting, and Matt won't brag about, but a lot of stuff that happens in the DoE labs trickles down to the enterprise space, trickles down to the commercial space because these guys know how to do it at scale, they know how to do it efficiently and they know how to hit the mark. And so a lot of customers say, "Hey we want what CTS-2 does," right? And so it's very interesting. The way I love it is their process the way they do the RFP process. Matt talked about the benchmarks and helping us understand, hey here's kind of the mark you have to hit. And then at the same time, you know if we make them successful then obviously it's better for all of us, right? You know, I want to secure nuclear stock pile so I hope everybody else does as well. >> The software stack you mentioned, I think Tia? >> TOSS. >> TOSS. >> Yeah. >> How did that come about? Why did you feel the need to develop your own software stack? >> It originated back, you know, even 20 years ago when we first started building Linux clusters when that was a crazy idea. Livermore and other laboratories were really the first to start doing that and then push them to larger and larger scales. And it was key to have Linux running on that at the time. And so we had the. >> So 20 years ago you knew you wanted to run on Linux? >> Was 20 years ago, yeah, yeah. And we started doing that but we needed a way to have a version of Linux that we could partner with someone on that would do, you know, the support, you know, just like you get from an EoS vendor, right? Security support and other things. But then layer on top of that, all the HPC stuff you need either to run the system, to set up the system, to support our user base. And that evolved into to TOSS which is the Tri-Lab Operating System. Now it's based on the latest version of Redhead Enterprise Linux, as I mentioned before, with all the other HPC magic, so to speak and all that HPC magic is open source things. It's not stuff, it may be things that we develop but it's nothing closed source. So all that's there we run it across all these different environments as I mentioned before. And it really originated back in the early days of, you know, Beowulf clusters, Linux clusters, as just needing something that we can use to run on multiple systems and start creating that common environment at Livermore and then eventually the other laboratories. >> How is a company like Dell, able to benefit from the open source work that's coming out of the labs? >> Well, when you look at the open source, I mean open source is good for everybody, right? Because if you make a open source tool available then people start essentially using that tool. And so if we can make that open source tool more robust and get more people using it, it gets more enterprise ready. And so with that, you know, we're all about open source we're all about standards and really about raising all boats 'cause that's what open source is all about. >> And with that, we are out of time. This is our 28th interview of SC22 and you're taking us out on a high note. Armando Acosta, director of HPC Solutions at Dell. Matt Leininger, HPC Strategist, Lawrence Livermore National Laboratories. Great discussion. Hopefully it was a good show for you. Fascinating show for us and thanks for being with us today. >> Thank you very much. >> Thank you for having us >> Dave it's been a pleasure. >> Absolutely. >> Hope we'll be back next year. >> Can't believe, went by fast. Absolutely at SC23. >> We hope you'll be back next year. This is Paul Gillin. That's a wrap, with Dave Nicholson for theCUBE. See here in next time. (soft upbear music)

>>Prior to the pandemic, organizations were largely optimized for efficiency as the best path to bottom line profits. Many CIOs tell the cube privately that they were caught off guard by the degree to which their businesses required greater resiliency beyond their somewhat cumbersome disaster recovery processes. And the lack of that business resilience has actually cost firms because they were unable to respond to changing market forces. And certainly we've seen this dynamic with supply chain challenges and there's a little doubt. We're also seeing it in the area of cybersecurity generally, and data recovery. Specifically. Over the past 30 plus months, the rapid adoption of cloud to support remote workers and build in business resilience had the unintended consequences of expanding attack vectors, which brought an escalation of risk from cybercrime. Well, security in the public clouds is certainly world class. The result of multi-cloud has brought with it multiple shared responsibility models, multiple ways of implementing security policies across clouds and on-prem. >>And at the end of the day, more, not less complexity, but there's a positive side to this story. The good news is that public policy industry collaboration and technology innovation is moving fast to accelerate data protection and cybersecurity strategies with a focus on modernizing infrastructure, securing the digital supply chain, and very importantly, simplifying the integration of data protection and cybersecurity. Today there's heightened awareness that the world of data protection is not only an adjacency to, but it's becoming a fundamental component of cybersecurity strategies. In particular, in order to build more resilience into a business, data protection, people, technologies, and processes must be more tightly coordinated with security operations. Hello and welcome to the future of Multi-Cloud Data Protection Made Possible by Dell in collaboration with the Cube. My name is Dave Ante and I'll be your host today. In this segment, we welcome into the cube, two senior executives from Dell who will share details on new technology announcements that directly address these challenges. >>Jeff Boudreau is the president and general manager of Dell's Infrastructure Solutions Group, isg, and he's gonna share his perspectives on the market and the challenges he's hearing from customers. And we're gonna ask Jeff to double click on the messages that Dell is putting into the marketplace and give us his detailed point of view on what it means for customers. Now, Jeff is gonna be joined by Travis Vhi. Travis is the senior Vice President of product management for ISG at Dell Technologies, and he's gonna give us details on the products that are being announced today and go into the hard news. Now, we're also gonna challenge our guests to explain why Dell's approach is unique and different in the marketplace. Thanks for being with us. Let's get right into it. We're here with Jeff Padre and Travis Behill. We're gonna dig into the details about Dell's big data protection announcement. Guys, good to see you. Thanks >>For coming in. Good to see you. Thank you for having us. >>You're very welcome. Right. Let's start off, Jeff, with the high level, you know, I'd like to talk about the customer, what challenges they're facing. You're talking to customers all the time, What are they telling you? >>Sure. As you know, we do, we spend a lot of time with our customers, specifically listening, learning, understanding their use cases, their pain points within their specific environments. They tell us a lot. Notice no surprise to any of us, that data is a key theme that they talk about. It's one of their most important, important assets. They need to extract more value from that data to fuel their business models, their innovation engines, their competitive edge. So they need to make sure that that data is accessible, it's secure in its recoverable, especially in today's world with the increased cyber attacks. >>Okay. So maybe we could get into some of those, those challenges. I mean, when, when you talk about things like data sprawl, what do you mean by that? What should people know? Sure. >>So for those big three themes, I'd say, you know, you have data sprawl, which is the big one, which is all about the massive amounts of data. It's the growth of that data, which is growing at an unprecedented rates. It's the gravity of that data and the reality of the multi-cloud sprawl. So stuff is just everywhere, right? Which increases that service a tax base for cyber criminals. >>And by gravity you mean the data's there and people don't wanna move it. >>It's everywhere, right? And so when it lands someplace, I think edge, core or cloud, it's there and that's, it's something we have to help our customers with. >>Okay, so just it's nuanced cuz complexity has other layers. What are those >>Layers? Sure. When we talk to our customers, they tell us complexity is one of their big themes. And specifically it's around data complexity. We talked about that growth and gravity of the data. We talk about multi-cloud complexity and we talk about multi-cloud sprawl. So multiple vendors, multiple contracts, multiple tool chains, and none of those work together in this, you know, multi-cloud world. Then that drives their security complexity. So we talk about that increased attack surface, but this really drives a lot of operational complexity for their teams. Think about we're lack consistency through everything. So people, process, tools, all that stuff, which is really wasting time and money for our customers. >>So how does that affect the cyber strategies and the, I mean, I've often said the ciso now they have this shared responsibility model, they have to do that across multiple clouds. Every cloud has its own security policies and, and frameworks and syntax. So maybe you could double click on your perspective on that. >>Sure. I'd say the big, you know, the big challenge customers have seen, it's really inadequate cyber resiliency. And specifically they're feeling, feeling very exposed. And today as the world with cyber tax being more and more sophisticated, if something goes wrong, it is a real challenge for them to get back up and running quickly. And that's why this is such a, a big topic for CEOs and businesses around the world. >>You know, it's funny, I said this in my open, I, I think that prior to the pandemic businesses were optimized for efficiency and now they're like, wow, we have to actually put some headroom into the system to be more resilient. You know, I you hearing >>That? Yeah, we absolutely are. I mean, the customers really, they're asking us for help, right? It's one of the big things we're learning and hearing from them. And it's really about three things, one's about simplifying it, two, it is really helping them to extract more value from their data. And then the third big, big piece is ensuring their data is protected and recoverable regardless of where it is going back to that data gravity and that very, you know, the multi-cloud world just recently, I don't know if you've seen it, but the global data protected, excuse me, the global data protection index gdp. >>I, Yes. Jesus. Not to be confused with gdpr, >>Actually that was released today and confirms everything we just talked about around customer challenges, but also it highlights an importance of having a very cyber, a robust cyber resilient data protection strategy. >>Yeah, I haven't seen the latest, but I, I want to dig into it. I think this, you've done this many, many years in a row. I like to look at the, the, the time series and see how things have changed. All right. At, at a high level, Jeff, can you kind of address why Dell and from your point of view is best suited? >>Sure. So we believe there's a better way or a better approach on how to handle this. We think Dell is uniquely positioned to help our customers as a one stop shop, if you will, for that cyber resilient multi-cloud data protection solution and needs. We take a modern, a simple and resilient approach. >>What does that mean? What, what do you mean by modern? >>Sure. So modern, we talk about our software defined architecture, right? It's really designed to meet the needs not only of today, but really into the future. And we protect data across any cloud and any workload. So we have a proven track record doing this today. We have more than 1700 customers that trust us to protect them more than 14 exabytes of their data in the cloud today. >>Okay, so you said modern, simple and resilient. What, what do you mean by simple? Sure. >>We wanna provide simplicity everywhere, going back to helping with the complexity challenge, and that's from deployment to consumption to management and support. So our offers will deploy in minutes. They are easy to operate and use, and we support flexible consumption models for whatever customer may desire. So traditional subscription or as a service. >>And when you, when you talk about resilient, I mean, I, I put forth that premise, but it's hard because people say, Well, that's gonna gonna cost us more. Well, it may, but you're gonna also reduce your, your risk. So what's your point of view on resilience? >>Yeah, I think it's, it's something all customers need. So we're gonna be providing a comprehensive and resilient portfolio of cyber solutions that are secured by design. We have some ver some unique capabilities and a combination of things like built in amenability, physical and logical isolation. We have intelligence built in with AI par recovery. And just one, I guess fun fact for everybody is we have our cyber vault is the only solution in the industry that is endorsed by Sheltered Harbor that meets all the needs of the financial sector. >>So it's interesting when you think about the, the NIST framework for cybersecurity, it's all about about layers. You're sort of bringing that now to, to data protection, correct? Yeah. All right. In a minute we're gonna come back with Travis and dig into the news. We're gonna take a short break. Keep it right there. Okay. We're back with Jeff and Travis Vhi to dig deeper into the news. Guys, again, good to see you. Travis, if you could, maybe you, before we get into the news, can you set the business context for us? What's going on out there? >>Yeah, thanks for that question, Dave. To set a little bit of the context, when you look at the data protection market, Dell has been a leader in providing solutions to customers for going on nearly two decades now. We have tens of thousands of people using our appliances. We have multiple thousands of people using our latest modern simple power protect data managers software. And as Jeff mentioned, we have, you know, 1700 customers protecting 14 exabytes of data in the public clouds today. And that foundation gives us a unique vantage point. We talked to a lot of customers and they're really telling us three things. They want simple solutions, they want us to help them modernize and they want us to add as the highest priority, maintain that high degree of resiliency that they expect from our data protection solutions. So tho that's the backdrop to the news today. And, and as we go through the news, I think you'll, you'll agree that each of these announcements deliver on those pillars. And in particular today we're announcing the Power Protect data manager appliance. We are announcing power protect cyber recovery enhancements, and we are announcing enhancements to our Apex data storage >>Services. Okay, so three pieces. Let's, let's dig to that. It's interesting appliance, everybody wants software, but then you talk to customers and they're like, Well, we actually want appliances because we just wanna put it in and it works, right? It performs great. So, so what do we need to know about the appliance? What's the news there? Well, >>You know, part of the reason I gave you some of those stats to begin with is that we have this strong foundation of, of experience, but also intellectual property components that we've taken that have been battle tested in the market. And we've put them together in a new simple integrated appliance that really combines the best of the target appliance capabilities we have with that modern simple software. And we've integrated it from the, you know, sort of taking all of those pieces, putting them together in a simple, easy to use and easy to scale interface for customers. >>So the premise that I've been putting forth for, you know, months now, probably well, well over a year, is that, that that data protection is becoming an extension of your, your cybersecurity strategies. So I'm interested in your perspective on cyber recovery, you specific news that you have there. >>Yeah, you know, we, we are, in addition to simplifying things via the, the appliance, we are providing solutions for customers no matter where they're deploying. And cyber recovery, especially when it comes to cloud deployments, is an increasing area of interest and deployment that we see with our customers. So what we're announcing today is that we're expanding our cyber recovery services to be available in Google Cloud with this announcement. It means we're available in all three of the major clouds and it really provides customers the flexibility to secure their data no matter if they're running, you know, on premises in a colo at the edge in the public cloud. And the other nice thing about this, this announcement is that you have the ability to use Google Cloud as a cyber recovery vault that really allows customers to isolate critical data and they can recover that critical data from the vault back to on premises or from that vault back to running their cyber cyber protection or their data protection solutions in the public cloud. >>I always invoke my, my favorite Matt Baker here. It's not a zero sum game, but this is a perfect example where there's opportunities for a company like Dell to partner with the public cloud provider. You've got capabilities that don't exist there. You've got the on-prem capabilities. We can talk about edge all day, but that's a different topic. Okay, so my, my other question Travis, is how does this all fit into Apex? We hear a lot about Apex as a service, it's sort of the new hot thing. What's happening there? What's the news around Apex? >>Yeah, we, we've seen incredible momentum with our Apex solutions since we introduced data protection options into them earlier this year. And we're really building on that momentum with this announcement being, you know, providing solutions that allow customers to consume flexibly. And so what we're announcing specifically is that we're expanding Apex data storage services to include a data protection option. And it's like with all Apex offers, it's a pay as you go solution really streamlines the process of customers purchasing, deploying, maintaining and managing their backup software. All a customer really needs to do is, you know, specify their base capacity, they specify their performance tier, they tell us do they want a a one year term or a three year term and we take it from there. We, we get them up and running so they can start deploying and consuming flexibly. And it's, as with many of our Apex solutions, it's a simple user experience all exposed through a unified Apex console. >>Okay. So it's you keeping it simple, like I think large, medium, small, you know, we hear a lot about t-shirt sizes. I I'm a big fan of that cuz you guys should be smart enough to figure out, you know, based on my workload, what I, what I need, how different is this? I wonder if you guys could, could, could address this. Jeff, maybe you can, >>You can start. Sure. I'll start and then pitch me, you know, Travis, you you jump in when I screw up here. So, awesome. So first I'd say we offer innovative multi-cloud data protection solutions. We provide that deliver performance, efficiency and scale that our customers demand and require. We support as Travis and all the major public clouds. We have a broad ecosystem of workload support and I guess the, the great news is we're up to 80% more cost effective than any of the competition. >>80%. 80%, That's a big number, right? Travis, what's your point of view on this? Yeah, >>I, I think number one, end to end data protection. We, we are that one stop shop that I talked about. Whether it's a simplified appliance, whether it's deployed in the cloud, whether it's at the edge, whether it's integrated appliances, target appliances, software, we have solutions that span the gamut as a service. I mentioned the Apex solution as well. So really we can, we can provide solutions that help support customers and protect them, any workload, any cloud, anywhere that data lives edge core to cloud. The other thing that we hear as a, as a, a big differentiator for Dell and, and Jeff touched on on this a little bit earlier, is our intelligent cyber resiliency. We have a unique combination in, in the market where we can offer immutability or protection against deletion as, as sort of that first line of defense. But we can also offer a second level of defense, which is isolation, talking, talking about data vaults or cyber vaults and cyber recovery. And the, at more importantly, the intelligence that goes around that vault. It can look at detecting cyber attacks, it can help customers speed time to recovery and really provides AI and ML to help early diagnosis of a cyber attack and fast recovery should a cyber attack occur. And, and you know, if you look at customer adoption of that solution specifically in the clouds, we have over 1300 customers utilizing power protect cyber recovery. >>So I think it's fair to say that your, I mean your portfolio has obvious been a big differentiator whenever I talk to, you know, your finance team, Michael Dell, et cetera, that end to end capability that that, that your ability to manage throughout the supply chain. We actually just did a a, an event recently with you guys where you went into what you're doing to make infrastructure trusted. And so my take on that is you, in a lot of respects, you're shifting, you know, the client's burden to your r and d now they have a lot of work to do, so it's, it's not like they can go home and just relax, but, but that's a key part of the partnership that I see. Jeff, I wonder if you could give us the, the, the final thoughts. >>Sure. Dell has a long history of being a trusted partner with it, right? So we have unmatched capabilities. Going back to your point, we have the broadest portfolio, we have, you know, we're a leader in every category that we participate in. We have a broad deep breadth of portfolio. We have scale, we have innovation that is just unmatched within data protection itself. We have the trusted market leader, no, if and or buts, we're number one for both data protection software in appliances per idc and we would just name for the 17th consecutive time the leader in the, the Gartner Magic Quadrant. So bottom line is customers can count on Dell. >>Yeah, and I think again, we're seeing the evolution of, of data protection. It's not like the last 10 years, it's really becoming an adjacency and really a key component of your cyber strategy. I think those two parts of the organization are coming together. So guys, really appreciate your time. Thanks for Thank you sir. Thanks Travis. Good to see you. All right, in a moment I'm gonna come right back and summarize what we learned today, what actions you can take for your business. You're watching the future of multi-cloud data protection made possible by Dell and collaboration with the cube, your leader in enterprise and emerging tech coverage right back >>In our data driven world. Protecting data has never been more critical to guard against everything from cyber incidents to unplanned outages. You need a cyber resilient, multi-cloud data protection strategy. >>It's not a matter of if you're gonna get hacked, it's a matter of when. And I wanna know that I can recover and continue to recover each day. >>It is important to have a cyber security and a cyber resiliency plan in place because the threat of cyber attack are imminent. >>Power protects. Data manager from Dell Technologies helps deliver the data protection and security confidence you would expect from a trusted partner and market leader. >>We chose Power Protect Data Manager because we've been a strategic partner with Dell Technologies for roughly 20 years now. Our partnership with Dell Technologies has provided us with the ability to scale and grow as we've transitioned from 10 billion in assets to 20 billion. >>With Power Protect Data Manager, you can enjoy exceptional ease of use to increase your efficiency and reduce costs. >>Got installed it by myself, learned it by myself with very intuitive >>While restoring a machine with Power Protect Data Manager is fast. We can fully manage Power Protect through the center. We can recover a whole machine in seconds. >>Data Manager offers innovation such as Transparent snapshots to simplify virtual machine backups and it goes beyond backup and restore to provide valuable insights and to protected data workloads and VMs. >>In our previous environment, it would take anywhere from three to six hours at night to do a single backup of each vm. Now we're backing up hourly and it takes two to three seconds with the transparent snapshots. >>With Power Protects Data Manager, you get the peace of mind knowing that your data is safe and available whenever you need it. >>Data is extremely important. We can't afford to lose any data. We need things just to work. >>Start your journey to modern data protection with Dell Power Protect Data manager. Visit dell.com/power Protect Data Manager. >>We put forth the premise in our introduction that the worlds of data protection in cybersecurity must be more integrated. We said that data recovery strategies have to be built into security practices and procedures and by default this should include modern hardware and software. Now in addition to reviewing some of the challenges that customers face, which have been pretty well documented, we heard about new products that Dell Technologies is bringing to the marketplace that specifically address these customer concerns. There were three that we talked about today. First, the Power Protect Data Manager Appliance, which is an integrated system taking advantage of Dell's history in data protection, but adding new capabilities. And I want to come back to that in the moment. Second is Dell's Power Protect cyber recovery for Google Cloud platform. This rounds out the big three public cloud providers for Dell, which joins AWS and and Azure support. >>Now finally, Dell has made its target backup appliances available in Apex. You might recall earlier this year we saw the introduction from Dell of Apex backup services and then in May at Dell Technologies world, we heard about the introduction of Apex Cyber Recovery Services. And today Dell is making its most popular backup appliances available and Apex. Now I wanna come back to the Power Protect data manager appliance because it's a new integrated appliance. And I asked Dell off camera really what is so special about these new systems and what's really different from the competition because look, everyone offers some kind of integrated appliance. So I heard a number of items, Dell talked about simplicity and efficiency and containers and Kubernetes. So I kind of kept pushing and got to what I think is the heart of the matter in two really important areas. One is simplicity. >>Dell claims that customers can deploy the system in half the time relative to the competition. So we're talking minutes to deploy and of course that's gonna lead to much simpler management. And the second real difference I heard was backup and restore performance for VMware workloads. In particular, Dell has developed transparent snapshot capabilities to fundamentally change the way VMs are protected, which leads to faster backup and restores with less impact on virtual infrastructure. Dell believes this new development is unique in the market and claims that in its benchmarks the new appliance was able to back up 500 virtual machines in 47% less time compared to a leading competitor. Now this is based on Dell benchmarks, so hopefully these are things that you can explore in more detail with Dell to see if and how they apply to your business. So if you want more information, go to the data protectionPage@dell.com. You can find that at dell.com/data protection. And all the content here and other videos are available on demand@thecube.net. Check out our series on the blueprint for trusted infrastructure, it's related and has some additional information. And go to silicon angle.com for all the news and analysis related to these and other announcements. This is Dave Valante. Thanks for watching the future of multi-cloud protection made possible by Dell in collaboration with the Cube, your leader in enterprise and emerging tech coverage.

>>Prior to the pandemic, organizations were largely optimized for efficiency as the best path to bottom line profits. Many CIOs tell the cube privately that they were caught off guard by the degree to which their businesses required greater resiliency beyond their somewhat cumbersome disaster recovery processes. And the lack of that business resilience has actually cost firms because they were unable to respond to changing market forces. And certainly we've seen this dynamic with supply chain challenges and there's a little doubt. We're also seeing it in the area of cybersecurity generally, and data recovery. Specifically. Over the past 30 plus months, the rapid adoption of cloud to support remote workers and build in business resilience had the unintended consequences of expanding attack vectors, which brought an escalation of risk from cybercrime. Well, security in the public clouds is certainly world class. The result of multi-cloud has brought with it multiple shared responsibility models, multiple ways of implementing security policies across clouds and on-prem. >>And at the end of the day, more, not less complexity, but there's a positive side to this story. The good news is that public policy industry collaboration and technology innovation is moving fast to accelerate data protection and cybersecurity strategies with a focus on modernizing infrastructure, securing the digital supply chain, and very importantly, simplifying the integration of data protection and cybersecurity. Today there's heightened awareness that the world of data protection is not only an adjacency to, but it's becoming a fundamental component of cybersecurity strategies. In particular, in order to build more resilience into a business, data protection, people, technologies, and processes must be more tightly coordinated with security operations. Hello and welcome to the future of Multi-Cloud Data Protection Made Possible by Dell in collaboration with the Cube. My name is Dave Ante, and I'll be your host today In this segment, we welcome into the Cube, two senior executives from Dell who will share details on new technology announcements that directly address these challenges. >>Jeff Boudreau is the president and general manager of Dell's Infrastructure Solutions Group, isg, and he's gonna share his perspectives on the market and the challenges he's hearing from customers. And we're gonna ask Jeff to double click on the messages that Dell is putting into the marketplace and give us his detailed point of view on what it means for customers. Now, Jeff is gonna be joined by Travis Vhi. Travis is the Senior Vice President of product management for ISG at Dell Technologies, and he's gonna give us details on the products that are being announced today and go into the hard news. Now, we're also gonna challenge our guests to explain why Dell's approach is unique and different in the marketplace. Thanks for being with us. Let's get right into it.

>>Hey everyone. Welcome to the Cube's Special Program series. Women of the Cloud Drops You by aws. I'm your host for the series, Lisa Martin. Very pleased to welcome Elle Mans to the program VP of North America Cloud platforms at Converge Technology Solutions. Rochelle, great to have you on the program. Thank you for your time today. >>Thank you, Lisa. Excited to be here. >>Tell me a little bit about you, a little bit about your role so the audience gets that understanding. >>Sure. So my role here is to help our customers migrate to public cloud or, or adopt public cloud as part as their overall digital transformation strategy. I've been in this role a little over two years supporting our, our customers and, and our organization as, as a whole. My background in technology, I've actually been a, a woman in technology since 1989. I'm one of those rare breeds that from a very, very young age, I knew I loved computers and, and always wanted something, something to do with it. The last 10 years of, of my career really has been working with clients and, and companies in the, in the industry with disruptive technologies, adopting new and and emerging technologies and, and cloud has been my focus for, for the last two years. >>But you're an og it sounds like when it comes >>To >>Tech, that's outstanding. >>It's surprises a lot of folks, >>Doesn't it? Yeah. Yes. Sometimes it surprises me as well, like how long I've been doing something, and I'm sure the same for you, but you have such wisdom and such experience that I would love to be able to share with the audience. Talk a little bit about some of your recommendations. Are they tactical, they strategic for those in the audience watching who really want to grow their careers and tech and climb that ladder? >>Yeah, I, I think, you know, our younger generations right now have, have, I think, a little bit of an easier path to, to take than, than some of us have with the amount of information that's out there, the access to, to information and the opportunity. I think one of the biggest recommendations that, that I can put out there is to always continue learning and find a mentor. Find a sponsor. You know, I, with being a female in tech, there weren't that many when I started out in the industry. And it's just, I get amazed every time I meet another, another female. And whether she's been in the industry for, you know, 20 years or two or five years, it's just exciting to see and listen to the stories of other people's paths and their journey. So mentor and, and your tribe, you definitely need your tribe. >>Absolutely. You know, something I didn't understand until a few years ago was the difference between a mentor and a sponsor. And it's so incredibly important to understand differences between the two, how they can help you lev get leverage in the career path that you're on, but, but people need to know you. You have a network, it's there. You might not think you do, but it is there. And think about those who are mentors, those that can be sponsors to help elevate you along your journey. >>Yeah, it's, it's amazing. I, I think about, I have three, three really good friends that we've grown up in the industry together, but the, sometimes even having those three really good friends, we went through many things by ourselves that we didn't have to, as you mentioned it, it, it, it took me longer than, than than I should to understand that I have someone that we can lean on sometimes just having those conversations and saying, Is this what I should do? Is this something or did did that just happen to me? You know, and having those that, that mentor and, and that partnership with someone that they may be in your organization, they may be outside of your organization, but definitely that you can have those candid conversations about what your growth or goal, what you'd like to strive for. You know, especially if it's something that may on the surface appear to be out of, out of reach. You know, if you have, have someone that is maybe not as invested in what you're trying to achieve, but can look at you and have that objective conversation, I think makes, makes all the difference and makes all the difference in the world. >>It does. And it's, it's a little bit about vulnerability, about raising your hand, saying, Hey, I'm very interested in this. I may not meet every single written criteria in the job description, but I have an interest and a passion. Can you help me navigate the, the path to, in order to get there? It's part of, it's just really raising your hand. >>It's, that's such a, such a great point, Lisa, because in some ways we can't be vulnerable because we are underrepresented as, as women in technology, but at the same time, we have to have that ability to have those same conversations that, you know, I don't know everything. Can I do this? What do I need to learn? So it, it really is finding that that balance and when you have a mentor that can help you in that area, that's the way you can show that vulnerability without, without looking like you don't have strength. >>Right. There's a balance there for sure. Speaking of that, vulnerability, diversity, we talk a lot about diversity when it comes to technology. There's a lot of strides being made. There's also some challenges, there's some gaps. What are some of the things that you see from your lens, from your seat with respect to diversity and some of the challenges that are still out there? >>Yeah, I, I look at companies like AWS with much respect on where, you know, their diversity and inclusion goals. It's not just a checkbox. You can actually see that when it is part of the culture, the room looks diverse. There are so many companies that have have the diversity and and inclusion goals, but when you go into the room or you, you're sitting in a meeting or you have a board, it is, it's, it's still, it's, it's still not seeing yourself in that, in that room. I go to a lot of conferences, attend, attend a lot of meetings, and it, and it's still surprising to see, you know, the lack of minority representation, leadership and the lack of women in, in, in leadership. So while there's been amazing strides that we've seen happen, you know, particularly, like I said, with companies like aws, we've got a long way to go. >>And I think you mentioned the difference between a mentorship and, and sponsorship. That's one thing within these organizations, particularly in leadership, there, there needs to be that sponsorship of, of the individuals in your organization that can help change what the landscape looks like at the top through your leadership. You'd be surprised how how problems are solved differently. Problems can be solved more quickly and talk about innovation when you've got more a diverse lens. There's more ways to innovate if you've got different people bringing different perspectives to the, to the conversation. So looking forward to seeing that continuing changing of, of the landscape. When I look inside the room and, and I count, >>I do the same thing and there's so much value in thought diversity for organizations and that data clearly speaks for us stuff. We, we can't have a tech conversation without talking about data, but data demonstrate that for organizations that have diversity emails, for example, in the C-suite, those organizations are more profitable. So bringing in different tracks of thought, different perspectives, the thought diversity, diversity and gender diversity and other things is so valuable. It's invaluable to organizations in every industry. >>Yeah, it's, it's invaluable. And it, and it's funny because our industry tech right now, I mean data is, you know, it's the, it's the new water, it's the, the gold mine. It's the asset. And it's, it's funny that in this area that the data is, is almost ignored. It's, it's, the data proves itself. So it doesn't have to be a checkbox for these, you know, diversity inclusion goals because the data's there to, to prove that we're all here to be profitable, follow that data. >>Exactly. And sometimes it seems so simple. Follow the data and we, we think the same recommendation holds true to, to any industry that any company and any industry that needs to be a data company to be able to deliver what the demanding consumers want, follow the data, it won't leave you astray. So I wanna get though back to talking about you and some of the impact that you've been able to have in your career. Talk a little bit about some of the specific success stories of problems that you've helped solve related to cloud computing. >>Yeah, I, this last, I'd say 16 to 18 months for us as an organization has been amazing for me as well as my team. Some of our, you know, the majority of our success, we couldn't be, I couldn't be here having this conversation without my team. And for, for us as a, as an organization where our heritage is legacy data center, and we've got customers that we've had a 10, 15, 20 year selling relationship with that now via our acquisition strategy and growth strategy, we're going to them in saying, let us help you with your cloud journey. And it's something that they haven't known our, our organization for in the past. And so when we go in there and, and meet with CIOs and CEOs and ask for them to trust us to take them on this cloud journey, and many of our clients are, are what you term greenfield, that they've got very little activity in public cloud. >>And so it's a, it's a disruption, it's an internal disruption that can be a very emotional journey that has to start with trust because you transform so much of the business. And so each and every of our wins, particularly when we have, when we have wins with brands that are recognizable, particularly when we have wins against competitors that have been in the cloud space, and that's all they do. For me, I take that as, as a personal stamp of endorsement because we've, we've shown and demonstrated to those clients that we're the right ones to, to take 'em on that journey. And we've created that, we've created that, that trust. So for me, we've had some incredible wins with our clients and those conversations can get tough sometimes we're in, we're in the middle of a migration and the operational change that'll happen. And sometimes there's tough conversations to say, you know, you think your organization is here, it's not, it's here. And we're not calling that out to say, you haven't done something, we're calling that out so that your journey ends where you'd like it to be, where we've all agreed for it to to be. And so when we, you know, have that final party or have, you know, that final sign off at the end of the project, that that's, that's a personal personal win for, for me, I, I, I enjoy solving problems and, and, and taking customers on those journeys, >>Solving problems and, and helping customers navigate the journey, whether it's the journey to cloud, the journey to digital, the journey to being more competitive than their competitors is, is just that, it's a journey. It's a multi-phased multi-step process. And to your point, underpinning that has to be trust between the organization and the people that are working to get them successfully on that journey. >>It does, and it's, it's funny, some of the, some of the conversations we're, we're starting out. Our, our approach, our team is very prescriptive and we'll get a lot of customers that just wanna go, go, go. And it's, it's, I'm, I'm road racing as, as my hobby. And so the old adage, sometimes you've gotta go slow to go fast and we, we talk to our customers and there's a lot of interviewing and they just wanna deliver. They just wanna jump in. And we're, we're like, it, it is, we know this may feel like we're going slow, but if we can really truly understand what that business outcome looks like, if we can uncover how you can leverage your investment and your, your movement to cloud, many, many customers are looking at it from a total cost of owner ownership. Can I, can I get outta the data center? >>If just that moving out of the data center, if we do those interviews with your different teams, and then we can understand an area where we can improve a customer experience, you know, make an offering that's been a, a cost center for you, a profit center for you. Those are things that we're looking for. So we really get to know our client's business. So it's not just about the technology or the destination, it's, it's what do you do when you get there? And so having those deep conversations with, with our, with our clients is, is the approach that we like to take. >>It's really about, to your point, it's about technology, but also processes and people, we can't forget the people part of this. Talk to me a little bit from the people perspective about how you see cloud evolving in the industry. Where are people involved and what are some of the things that you're excited about in terms of the evolution of your role? >>Yeah, In, in some ways for both our, our team internally and when we're working with clients, people in operations tend to be the things that are minimized. It, it tends to focus a lot on the technology, and we like to tell folks, you have to operate in the cloud and operating requires people in process. And so the, the people we know individuals with cloud skills are very much high in demand. And so how do you attract those skills? How do you retain those skills or how do you upskill the individuals in your organization? There's so much opportunity to bring people along. We go back to one of your earlier questions and, and you know, what's the evolution or roles that people, people can look at in, in the cloud, individuals that are in organizations right now where there hasn't been much public cloud adoption, taking those initiatives. >>Going back to another comment of learning, AWS provides so much free training and so much opportunity for individuals to upskill themselves to have growth in, in technology. And cloud is an area, you know, we're going through a recession. Cloud is an area that is still going to be one of the, the, the places that organizations look for answers to say, how do we drive innovation, right? How do we, how do we advance what we're doing from a, a profitability standpoint? And can we leverage, leverage cloud to cloud to do that? So upscaling and investing in yourself in those areas is, is, there's a great opportunity for that. >>There's a huge opportunity in upscaling and investing in ways to improve your own skills. My last question for you is, if we think back the last few years, talk about some of the changes in tech innovation in the workforce that you've seen and what are some of the things that you think are on the horizon? >>Yeah, so there, there's still a great opportunity to, to exploit cloud and in general, I mean, we see so many companies, software companies looking at sas, business models, subscription models. That's still changing. If we think about cloud economics and, and how we, how, how we purchase today. There's still an evolution there. But I think for me, being a, a self, self-proclaimed tech nerd, everything that's happening with AI and ML from an advanced analytics standpoint, the good and the bad. I mean, I think we've gotta look at the, the, the social responsibility behind this. When you talk about models and, and models themselves being diverse. If, if there isn't diverse background building those miles, the, the intentional bias gets built into, into some of those. But then I look at the, the advancements, I mean, it's exciting. We're working with, with, with one of our clients where autonomous taxis is, is something that they're trying to bring to market. >>You know, these are things that we saw in cartoons growing up that are reality and becoming reality in this day and age. So, you know, that's through AI and machine learning and just, you know, all of the new services that, you know, companies like AWS continue to bring out so that people can be innovative and, and and develop. But it's just, that's the, it's, it's exciting for me to, to see that across the board. So transportation from AI and ml, what we saw, what came out from, you know, covid and testing and the data and, and just the advancements of, of that. So there's, there's so many different ways to apply, apply that technology. >>There is the horizon I think is clearly bright. And thank you so much Rochelle, for sharing what you've done, your experiences, how you're helping to make that horizon even brighter. We appreciate your insights, we appreciate your time. Thank you for joining us in the program today. Thank you Lisa for Rochelle Mans. I'm Lisa Martin. You're watching The Cubes coverage of the special program series Women of the Cloud, brought to you by aws. Thanks for watching.