(intro music) >> "theCUBE's" live coverage is made possible by funding from Dell Technologies, creating technologies that drive human progress. (upbeat music) >> We're not going to- >> Hey everybody, welcome back to the Fira in Barcelona. My name is Dave Vellante, I'm here with Dave Nicholson, day four of MWC23. I mean, it's Dave, it's, it's still really busy. And you walking the floors, you got to stop and start. >> It's surprising. >> People are cheering. They must be winding down, giving out the awards. Really excited. Pier, look at you and Elias here. He's the vice president of Engineering Technology for Edge Computing Offers Strategy and Execution at Dell Technologies, and he's joined by Dan Cummins, who's a fellow and vice president of, in the Edge Business Unit at Dell Technologies. Guys, welcome. >> Thank you. >> Thank you. >> I love when I see the term fellow. You know, you don't, they don't just give those away. What do you got to do to be a fellow at Dell? >> Well, you know, fellows are senior technical leaders within Dell. And they're usually tasked to help Dell solve you know, a very large business challenge to get to a fellow. There's only, I think, 17 of them inside of Dell. So it is a small crowd. You know, previously, really what got me to fellow, is my continued contribution to transform Dell's mid-range business, you know, VNX two, and then Unity, and then Power Store, you know, and then before, and then after that, you know, they asked me to come and, and help, you know, drive the technology vision for how Dell wins at the Edge. >> Nice. Congratulations. Now, Pierluca, I'm looking at this kind of cool chart here which is Edge, Edge platform by Dell Technologies, kind of this cube, like cubes course, you know. >> AK project from here. >> Yeah. So, so tell us about the Edge platform. What, what's your point of view on all that at Dell? >> Yeah, absolutely. So basically in a, when we create the Edge, and before even then was bringing aboard, to create this vision of the platform, and now building the platform when we announced project from here, was to create solution for the Edge. Dell has been at the edge for 30 years. We sold a lot of compute. But the reality was people want outcome. And so, and the Edge is a new market, very exciting, but very siloed. And so people at the Edge have different personas. So quickly realize that we need to bring in Dell, people with expertise, quickly realize as well that doing all these solution was not enough. There was a lot of problem to solve because the Edge is outside of the data center. So you are outside of the wall of the data center. And what is going to happen is obviously you are in the land of no one. And so you have million of device, thousand of million of device. All of us at home, we have all connected thing. And so we understand that the, the capability of Dell was to bring in technology to secure, manage, deploy, with zero touch, zero trust, the Edge. And all the edge the we're speaking about right now, we are focused on everything that is outside of a normal data center. So, how we married the computer that we have for many years, the new gateways that we create, so having the best portfolio, number one, having the best solution, but now, transforming the way that people deploy the Edge, and secure the Edge through a software platform that we create. >> You mentioned Project Frontier. I like that Dell started to do these sort of project, Project Alpine was sort of the multi-cloud storage. I call it "The Super Cloud." The Project Frontier. It's almost like you develop, it's like mission based. Like, "Okay, that's our North Star." People hear Project Frontier, they know, you know, internally what you're talking about. Maybe use it for external communications too, but what have you learned since launching Project Frontier? What's different about the Edge? I mean you're talking about harsh environments, you're talking about new models of connectivity. So, what have you learned from Project Frontier? What, I'd love to hear the fellow perspective as well, and what you guys are are learning so far. >> Yeah, I mean start and then I left to them, but we learn a lot. The first thing we learn that we are on the right path. So that's good, because every conversation we have, there is nobody say to us, you know, "You are crazy. "This is not needed." Any conversation we have this week, start with the telco thing. But after five minutes it goes to, okay, how I can solve the Edge, how I can bring the compute near where the data are created, and how I can do that secure at scale, and with the right price. And then can speak about how we're doing that. >> Yeah, yeah. But before that, we have to really back up and understand what Dell is doing with Project Frontier, which is an Edge operations platform, to simplify your Edge use cases. Now, Pierluca and his team have a number of verticalized applications. You want to be able to securely deploy those, you know, at the Edge. But you need a software platform that's going to simplify both the life cycle management, and the security at the Edge, with the ability to be able to construct and deploy distributed applications. Customers are looking to derive value near the point of generation of data. We see a massive explosion of data. But in particular, what's different about the Edge, is the different computing locations, and the constraints that are on those locations. You know, for example, you know, in a far Edge environment, the people that service that equipment are not trained in the IT, or train, trained in it. And they're also trained in the safety and security protocols of that environment. So you necessarily can't apply the same IT techniques when you're managing infrastructure and deploying applications, or servicing in those locations. So Frontier was designed to solve for those constraints. You know, often we see competitors that are doing similar things, that are starting from an IT mindset, and trying to shift down to cover Edge use cases. What we've done with Frontier, is actually first understood the constraints that they have at the Edge. Both the operational constraints and technology constraints, the service constraints, and then came up with a, an architecture and technology platform that allows them to start from the Edge, and bleed into the- >> So I'm laughing because you guys made the same mistake. And you, I think you learned from that mistake, right? You used to take X86 boxes and throw 'em over the fence. Now, you're building purpose-built systems, right? Project Frontier I think is an example of the learnings. You know, you guys an IT company, right? Come on. But you're learning fast, and that's what I'm impressed about. >> Well Glenn, of course we're here at MWC, so it's all telecom, telecom, telecom, but really, that's a subset of Edge. >> Yes. >> Fair to say? >> Yes. >> Can you give us an example of something that is, that is, orthogonal to, to telecom, you know, maybe off to the side, that maybe overlaps a little bit, but give us an, give us an example of Edge, that isn't specifically telecom focused. >> Well, you got the, the Edge verticals. and Pierluca could probably speak very well to this. You know, you got manufacturing, you got retail, you got automotive, you got oil and gas. Every single one of them are going to make different choices in the software that they're going to use, the hyperscaler investments that they're going to use, and then write some sort of automation, you know, to deploy that, right? And the Edge is highly fragmented across all of these. So we certainly could deploy a private wireless 5G solution, orchestrate that deployment through Frontier. We can also orchestrate other use cases like connected worker, or overall equipment effectiveness in manufacturing. But Pierluca you have a, you have a number. >> Well, but from your, so, but just to be clear, from your perspective, the whole idea of, for example, private 5g, it's a feature- >> Yes. >> That might be included. It happened, it's a network topology, a network function that might be a feature of an Edge environment. >> Yes. But it's not the center of the discussion. >> So, it enables the outcome. >> Yeah. >> Okay. >> So this, this week is a clear example where we confirm and establish this. The use case, as I said, right? They, you say correctly, we learned very fast, right? We brought people in that they came from industry that was not IT industry. We brought people in with the things, and we, we are Dell. So we have the luxury to be able to interview hundreds of customers, that just now they try to connect the OT with the IT together. And so what we learn, is really, at the Edge is different personas. They person that decide what to do at the Edge, is not the normal IT administrator, is not the normal telco. >> Who is it? Is it an engineer, or is it... >> It's, for example, the store manager. >> Yeah. >> It's, for example, the, the person that is responsible for the manufacturing process. Those people are not technology people by any means. But they have a business goal in mind. Their goal is, "I want to raise my productivity by 30%," hence, I need to have a preventive maintenance solution. How we prescribe this preventive maintenance solution? He doesn't prescribe the preventive maintenance solution. He goes out, he has to, a consult or himself, to deploy that solution, and he choose different fee. Now, the example that I was doing from the houses, all of us, we have connected device. The fact that in my house, I have a solar system that produce energy, the only things I care that I can read, how much energy I produce on my phone, and how much energy I send to get paid back. That's the only thing. The fact that inside there is a compute that is called Dell or other things is not important to me. Same persona. Now, if I can solve the security challenge that the SI, or the user need to implement this technology because it goes everywhere. And I can manage this in extensively, and I can put the supply chain of Dell on top of that. And I can go every part in the world, no matter if I have in Papua New Guinea, or I have an oil ring in Texas, that's the winning strategy. That's why people, they are very interested to the, including Telco, the B2B business in telco is looking very, very hard to how they recoup the investment in 5g. One of the way, is to reach out with solution. And if I can control and deploy things, more than just SD one or other things, or private mobility, that's the key. >> So, so you have, so you said manufacturing, retail, automotive, oil and gas, you have solutions for each of those, or you're building those, or... >> Right now we have solution for manufacturing, with for example, PTC. That is the biggest company. It's actually based in Boston. >> Yeah. Yeah, it is. There's a company that the market's just coming right to them. >> We have a, very interesting. Another solution with Litmus, that is a startup that, that also does manufacturing aggregation. We have retail with Deep North. So we can do detecting in the store, how many people they pass, how many people they doing, all of that. And all theses solution that will be, when we will have Frontier in the market, will be also in Frontier. We are also expanding to energy, and we going vertical by vertical. But what is they really learn, right? You said, you know you are an IT company. What, to me, the Edge is a pre virtualization area. It's like when we had, you know, I'm, I've been in the company for 24 years coming from EMC. The reality was before there was virtualization, everybody was starting his silo. Nobody thought about, "Okay, I can run this thing together "with security and everything, "but I need to do it." Because otherwise in a manufacturing, or in a shop, I can end up with thousand of devices, just because someone tell to me, I'm a, I'm a store manager, I don't know better. I take this video surveillance application, I take these things, I take a, you know, smart building solution, suddenly I have five, six, seven different infrastructure to run this thing because someone say so. So we are here to democratize the Edge, to secure the Edge, and to expand. That's the idea. >> So, the Frontier platform is really the horizontal platform. And you'll build specific solutions for verticals. On top of that, you'll, then I, then the beauty is ISV's come in. >> Yes. >> 'Cause it's open, and the developers. >> We have a self certification program already for our solution, as well, for the current solution, but also for Frontier. >> What does that involve? Self-certification. You go through you, you go through some- >> It's basically a, a ISV can come. We have a access to a lab, they can test the thing. If they pass the first screen, then they can become part of our ecosystem very easily. >> Ah. >> So they don't need to spend days or months with us to try to architect the thing. >> So they get the premature of being certified. >> They get the Dell brand associated with it. Maybe there's some go-to-market benefits- >> Yes. >> As well. Cool. What else do we need to know? >> So, one thing I, well one thing I just want to stress, you know, when we say horizontal platform, really, the Edge is really a, a distributed edge computing problem, right? And you need to almost create a mesh of different computing locations. So for example, even though Dell has Edge optimized infrastructure, that we're going to deploy and lifecycle manage, customers may also have compute solutions, existing compute solutions in their data center, or at a co-location facility that are compute destinations. Project Frontier will connect to those private cloud stacks. They'll also collect to, connect to multiple public cloud stacks. And then, what they can do, is the solutions that we talked about, they construct that using an open based, you know, protocol, template, that describes that distributed application that produces that outcome. And then through orchestration, we can then orchestrate across all of these locations to produce that outcome. That's what the platform's doing. >> So it's a compute mesh, is what you just described? >> Yeah, it's, it's a, it's a software orchestration mesh. >> Okay. >> Right. And allows customers to take advantage of their existing investments. Also allows them to, to construct solutions based on the ISV of their choice. We're offering solutions like Pierluca had talked about, you know, in manufacturing with Litmus and PTC, but they could put another use case that's together based on another ISV. >> Is there a data mesh analog here? >> The data mesh analog would run on top of that. We don't offer that as part of Frontier today, but we do have teams working inside of Dell that are working on this technology. But again, if there's other data mesh technology or packages, that they want to deploy as a solution, if you will, on top of Frontier, Frontier's extensible in that way as well. >> The open nature of Frontier is there's a, doesn't, doesn't care. It's just a note on the mesh. >> Yeah. >> Right. Now, of course you'd rather, you'd ideally want it to be Dell technology, and you'll make the business case as to why it should be. >> They get additional benefits if it's Dell. Pierluca talked a lot about, you know, deploying infrastructure outside the walls of an IT data center. You know, this stuff can be tampered with. Somebody can move it to another room, somebody can open up. In the supply chain with, you know, resellers that are adding additional people, can open these devices up. We're actually deploying using an Edge technology called Secure Device Onboarding. And it solves a number of things for us. We, as a manufacturer can initialize the roots of trust in the Dell hardware, such that we can validate, you know, tamper detection throughout the supply chain, and securely transfer ownership. And that's different. That is not an IT technique. That's an edge technique. And that's just one example. >> That's interesting. I've talked to other people in IT about how they're using that technique. So it's, it's trickling over to that side of the business. >> I'm almost curious about the friction that you, that you encounter because the, you know, you paint a picture of a, of a brave new world, a brave new future. Ideally, in a healthy organization, they have, there's a CTO, or at least maybe a CIO, with a CTO mindset. They're seeking to leverage technology in the service of whatever the mission of the organization is. But they've got responsibilities to keep the lights on, as well as innovate. In that mix, what are you seeing as the inhibitors? What's, what's the push back against Frontier that you're seeing in most cases? Is it, what, what is it? >> Inside of Dell? >> No, not, I'm saying out, I'm saying with- >> Market friction. >> Market, market, market friction. What is the push back? >> I think, you know, as I explained, do yourself is one of the things that probably is the most inhibitor, because some people, they think that they are better already. They invest a lot in this, and they have the content. But those are again, silo solutions. So, if you go into some of the huge things that they already established, thousand of store and stuff like that, there is an opportunity there, because also they want to have a refresh cycle. So when we speak about softer, softer, softer, when you are at the Edge, the software needs to run on something that is there. So the combination that we offer about controlling the security of the hardware, plus the operating system, and provide an end-to-end platform, allow them to solve a lot of problems that today they doing by themselves. Now, I met a lot of customers, some of them, one actually here in Spain, I will not make the name, but it's a large automotive. They have the same challenge. They try to build, but the problem is this is just for them. And they want to use something that is a backup and provide with the Dell service, Dell capability of supply chain in all the world, and the diversity of the portfolio we have. These guys right now, they need to go out and find different types of compute, or try to adjust thing, or they need to have 20 people there to just prepare the device. We will take out all of this. So I think the, the majority of the pushback is about people that they already established infrastructure, and they want to use that. But really, there is an opportunity here. Because the, as I said, the IT/OT came together now, it's a reality. Three years ago when we had our initiative, they've pointed out, sarcastically. We, we- >> Just trying to be honest. (laughing) >> I can't let you get away with that. >> And we, we failed because it was too early. And we were too focused on, on the fact to going. Push ourself to the boundary of the IOT. This platform is open. You want to run EdgeX, you run EdgeX, you want OpenVINO, you want Microsoft IOT, you run Microsoft IOT. We not prescribe the top. We are locking down the bottom. >> What you described is the inertia of, of sunk dollars, or sunk euro into an infrastructure, and now they're hanging onto that. >> Yeah. >> But, I mean, you know, I, when we say horizontal, we think scale, we think low cost, at volume. That will, that will win every time. >> There is a simplicity at scale, right? There is a, all the thing. >> And the, and the economics just overwhelm that siloed solution. >> And >> That's inevitable. >> You know, if you want to apply security across the entire thing, if you don't have a best practice, and a click that you can do that, or bring down an application that you need, you need to touch each one of these silos. So, they don't know yet, but we going to be there helping them. So there is no pushback. Actually, this particular example I did, this guy said you know, there are a lot of people that come here. Nobody really described the things we went through. So we are on the right track. >> Guys, great conversation. We really appreciate you coming on "theCUBE." >> Thank you. >> Pleasure to have you both. >> Okay. >> Thank you. >> All right. And thank you for watching Dave Vellante for Dave Nicholson. We're live at the Fira. We're winding up day four. Keep it right there. Go to siliconangle.com. John Furrier's got all the news on "theCUBE.net." We'll be right back right after this break. "theCUBE," at MWC 23. (outro music)

(techno intro music) >> Hey everyone, good afternoon from sin city. This is Lisa Martin with Dave Vellante. We are in full swing of theCUBE's four days of coverage of AWS re:invent 2022. North of 50,000 people are here. We're nearing hundreds of thousands online. Dave, this has been, this is a great event. We've had great conversations. We're going to be having more conversations. One of the things we love talking about on theCUBE is AWS and its ecosystem of partners, and we are going to do just that right now. Brian Henderson joins us, Director of Marketing at Dell Technologies. Marc Trimuschat, Director of Worldwide Storage Specialists at AWS is also here. Guys, it's great to have you. >> Great to be here. >> Great to be here, yeah. Feeling the energy of the show. >> Isn't it great? >> Mark: I know, amazing. >> It's amazing. It started out high and it has not dropped since Monday night. Brian, talk a little bit about Dell, what you're doing with customers on their Cloud journeys. Every customer, every industry is on one at different points in their journey, but what's Dell helping out with there? >> What we're here to talk about is the progression that we've seen, right, Cloud has changed a lot over the years and Dell has really put out a strategy to help people with their Cloud journey, kind of wherever they are. So a lot of people have moved full shift. A lot of people see that as another location, and what we're showing at the booth is the idea of taking these enterprise capabilities that people know and trust from Dell, courting them to the Cloud. In some cases not courting, but just delivering that software in the Cloud, as well as taking some of the Kubernetes integrations, EKS Anywhere, bringing that on-prem. So we've got some storage, data protection, and our Kubernetes integration to talk about at the show. >> Awesome, Mark, talk about the role from Amazon's point of view that third party vendors like Dell Technologies plays in AWS's expanding vision of Cloud. >> Great, well, we're really excited to be partnering with Dell. What we see that historically is, you know, AWS is focused on builders, people, and really the developer community who are building those components themselves, putting together really resilient infrastructure and applications. What we're seeing today is a shift also to the type of customers that we're seeing, more traditional enterprise customers, who are demanding really performance, the scalability, also the resiliency of what they had on-premises, and they want that on the Cloud as well. So with Dell, and we've got some great solutions that we're partnering on, including Dell PowerFlex that provides that linear scalability and some of the high performance capabilities that customers are demanding. And also, another big trend that we're seeing is customers being affected by things like unfortunately malware events, right, and data protection. So Dell provides some great solutions in both those areas that allow enterprise customers to really experience that mission critical capability and resiliency that they have on-premises in the Cloud. >> You know, Brian, we've been at this a long time. >> Brian: Oh yeah, great to see you again. >> And I've been hearing my whole career that storage is going to get commoditized. And I guess if you're talking about spinning discs or flash drives, it's probably true, but as Mark was just saying if you want resilient storage and things that are recoverable, that don't go down all the time, they're not commodities. >> Brian: Yeah. >> It's real engineering. And you built the stack up, so talk about how that connection, what value you bring to the Cloud and your customers. >> Yeah, so what we see is people are always looking out for enterprise grade capabilities. So there's going to be a set of offerings, and AWS has a fantastic foundation for building on top of with the marketplace. So what we're able to do is really bring, in some cases, decades worth of investment in software engineering and put these advanced capabilities, whether it be PowerFlex with its linear scale. We'll have a file offering very soon. These products have been built from the ground up to do a very unique purpose. Giving that to people in the Cloud is just another location for us, AWS being the market leader. We're the market leader in storage. So us working together for the benefit of customers is really where it's at. >> Can you double click on that, Brian, what Dell and AWS? Give us all those juicy details. >> Sure, sure, sure, so what we've done right before this show is we put a product called PowerFlex, if you go back to 2018 scale IO, and you're taking this really linear scaling software defined architecture, and you're putting that in the Cloud. What that allows you to do is get that really advanced linear scale performance. You can even span clusters across AWS regions, as well as zones. So it's a really unique capability that allows us to be able to check in and do that. And in the data protection space, it's a whole separate category. We've been at this actually quite a while. We've got about 14 exo bytes of data that's already being protected on the AWS Cloud. So we've been at that for quite a while. And the two levels are really, do you want to back that up? Do you want to take a traditional back up application, maybe it's a lift and shift, and I want to back it up the way I used to, and you can do that in the Cloud now. Or we're seeing cyber resiliency come up a lot more, and we were just talking right before, it's a question of when, not if, and so we have to give our customers the option to not only detect that failure event early, but also to separate that copy with a logical air gap. >> The cyber resiliency is a topic we are talking more and more about. It's absolutely critical. We've seen the threat landscape change dramatically in the last couple of years. To your point, Brian, it's no longer, when we think of ransomware, it's no longer are we going to get hit? It's when, it's how often. What's the damage going to be? I think I saw a stat recently that there's one ransomware attack every 11 seconds. The average cost of reaches is in the millions, so what you're doing together on cyber resiliency for businesses in any industry is table stakes. >> Yeah, we just saw a survey that, it was done earlier this year survey, 66% unfortunately of corporations have experienced a malware attack. And that's an 80% increase from last year. >> Lisa: Wow. >> So again, I think that's an opportunity. It's a threat, but an opportunity, and so the partnership with Dell really helps bridge that and helps our customers, our mutual customers, recover from those incidents. >> A lot of people might say, this is interesting. A storage guy from Amazon, a storage guy from Dell, two leaders. And one might think, why didn't they just throw in a dash three, right, but you guys are both customer driven, customer obsessed. In the field, what are customers saying to you in terms of how they want you to work together? >> Well I think there's a place for everything. When you say throw in to S3, so S3 today, one of the big trends when you're looking here is just the amount of data, you know, we hear that rhetoric, you know, we've been in storage for many years, and the data has all increased up and to the right. But, you know, AWSI, S3 today, we have over 280 trillion objects in our, driving a hundred million transactions per second right now, so that's scale. So there's always a place for those really, we have hundreds of thousands of customers running their data links, so that's always going to be that really, you know, highly reliable, highly durable, high available solution for data links. But customers, there's a lot of different applications out there. So where customers are asking are those enterpise. So we have EBS, for example, which is our great, you know, scalable block search, elastic block store. We introduced some new volume types, like GP2, GP2, and IO2VX, which will have that performance. But there's still single availability zone. So what customers have done historically is they maybe the application layer, they put an application layer replication or resiliency across, but customers on-prem, they've relied on storage layers to do that work for them. So, with PowerFlex, that'll stand either using instant storage or EBS, building on that really strong foundation, but provide that additional layer to make it easy for customers to get that resiliency and that scalability that Brian talked about. >> Yep, yep. >> Anything you can add to that? >> Yeah, I mean to your question, how do we work together is really, it's all customer driven. So we see customers that are shifting workloads in the Cloud for the first time. And it might make sense to take an object, like PowerFlex or another storage technology, maybe you want to compress it a little bit before you send it to the Cloud. Maybe you don't want to lift and shift everything. So we have a team of people that works very closely with AWS to be able to determine how are you going to shift that workload out there? Does this make the right sense for you? So it's a very collaborative relationship. And it's all very customer driven because our customers are saying, I've got assets in the public Cloud, and I want them to be managed in a similar fashion to how I'm doing that on-prem. >> So customer obsession is clearly on both sides there. We know that. >> It's where it starts. >> Exactly, exactly. Going back to PowerFlex for a second, Brian, and I'd love to get an example of a joint customer that really is showing the value of what Dell and AWS are doing together. The question for you on PowerFlex, talk about the value that it offers to the public Cloud. And why should customers start there if they are early in this journey? >> All right, yeah, so the two angles are basically, are you coming from PowerFlex or you're coming from Cloud. If you're Cloud native, the advantage would be things like a really, really advanced block file system that has been built from the ground up to be software defined and pretty much Cloud native. What you're getting is that really linear scale up to about 1,000 nodes. You can span that across regions, across availability zones, so it's highly resilient. So if there's a node failure in one site, you're going to rebuild really fast, depending on the size of that cluster. So it's a very advanced architecture that's been built to run, you know, we didn't have to change a single line of code to run this product in the Cloud because it was Cloud native by default, so. >> Well that's the thing. We also see, and you've seen that with some of the other solutions, but customers really want that. Enterprise customers are, they want us to make sure those mission critical applications are working and stay up. So they also want to use the same environment. So we were talking before, we also see use cases where maybe they're using PowerFlex on-premises today and they want to be able to replicate that to PowerFlex that's in the Cloud. So we're seeing those, and the familiarity with that infrastructure really is that easy path, if you will, for those more conservative mission critical customers. >> We've learned a lot over the years from AWS's entry into the marketplace. Two recent teams working backwards. We talk about customer obsession. And also the Cloud experience. It brings me to APEX. >> Oh yeah. >> Dave: How does APEX fit in here? >> Yeah, so APEX is the categorization for all the things that we're doing around a modern Cloud experience for Dell customers. So we're taking them also on a journey, kind of as a service model. There's a do-it-yourself model. And anything that we do that touches Cloud is now being kind of put under that APEX moniker. So everything that we're doing around Project Alpine, enterprise software capabilities in the Cloud. Do you want someone else to manage it for you? Do you want it in a polo? That might be the right fit for you. It's all under that APEX umbrella and journey. So we're kind of still just getting started there, but we're seeing a lot of great traction. People want to pay as they go, you know, it's a very popular model that AWS has pretty much set the foundation for. So pay as you go, utility based pricing, this is all things our customers have been asking for. >> Yeah, so APEX, you basically set a baseline. You can dial it up, dial it down, very much pay by the drink. >> Absolutely. >> And, you know, like you said, it's early days. >> Brian: Yeah. >> But that's, again, AWS has influenced the business in a lot of different ways. >> Again, with the Dell, you know, the trust customers that Dell has built over the years and having those customers come in. We obviously are getting, again, it's an accelerated option for financial services to healthcare and all these customers that have relied on Dell for years, moving to the Cloud, having that trusted name and also that infrastructure that's similar and familiar to them. And then the resilience of the foundation that we have at AWS, I think it works really well together for those customers. >> I think it underscores to the majority of both AWS and in a lot of ways Dell, right. In the early days of Cloud, it was like uh oh, and now it's like oh, actually big market. Customers are demanding this. There's new value that we can create working together. Let's do it. >> Yeah, I mean, it didn't take us that long to get to it, but I'd say we had little fits and starts over the years, and now we've recognized like, this is where the future is. It's going to be Cloud, it's going to be on-prem, it's going to be Edge, it's going to be everything. It's going to be an and world. And so just doing the right thing for customers I think is exactly where we landed. It's a great partnership. >> Do you have a favorite customer story that you think really shines the light on the value of the Dell AWS partnership in terms of the business impact they're making? >> We have several large customers that I can't always like drop the names, but one of them is a very large video game production company. And we do a lot of work together where they're rendering maybe in house, they're sending to a shared location. They're copying data over to S3. They're able to let all their editors access that. They bring it back when it's compressed down a little bit and deliver that. We're also doing a lot of work with, I think I can say this, Amazon Thursday night football games. So what they've done there, it's a partner of ours working with AWS. All the details inside of that roaming truck that they drive around, there's a lot of Dell gear within there, and then everything connects back to AWS for that exact same kind of model. We need to get to the editors on a nightly basis. They're also streaming directly form that truck while they're enabling the editors to access a shared copy of it, so it's really powerful stuff. >> Thursday night prime is pretty cool. You know, some people are complaining cause I can't just switch channels during the commercials. It's like, first of all, you can. Second of all, the stats are unbelievable, right. You can just do your own replay when you want to. There's some cool innovations there. >> Oh yeah, absolutely. >> Very cool innovations. I've got one more question for each of you before we wrap. Marc, a question for you, we're making a fun Instagram reel. So think about a sizzle reel of if you were to summarize the show so far, what is AWS's message to its massive audience this year? >> Well, that's a big question. Because we have such a wide, as we mentioned, such a wide ranging audience. I really see a couple key trends that we're trying to address. One is, again don't forget, I'm a storage guy, so it's going to come from an angle from data, right. So, I think it's just this volume of data and that customers are bringing into the Cloud, either moving in from enterprises today or organically, just growing. You know, a couple years ago, megabytes were a lot, and now, you know, we're talking about petabytes every day. Soon it's going to be exo bytes are going to become the norm. So the big, I'd say, point one is the trend that I see is just the volume of data. And so what we're doing to address that is obviously we talked a little bit about S3 and being able to manage volumes of data, but also things like DataZone that we introduced because customers are looking to make sure that the right governance and controls to be able to access that data. So I think that's one big thing that I see the theme for the show today. The second thing is around, as I said, really these enterprise customers really wanted to move in these mission critical applications into the Cloud, and having that infrastructure to be able to support that easily from what they're doing today and move in quickly. The third area is around data protection, making sure the data protection and malware recovery, that's the theme that we see is really unfortunately that's today. But being able to recover quickly, both having native services and native offerings just built in resiliency into the core platforms, like S3 with object application, et cetera. And also partnering with Dell with cyber recovery and some of the solutions with Dell. >> Excellent, and Brian, last question for you. A bumper sticker that succinctly and powerfully describes why Dell and AWS are such awesome partners for customer issues. >> Best of both worlds, right? >> Lisa: Mic drop. >> Mic drop, done. >> That's awesome. You said that a lot more succinctly. (people laughing) >> Enterprise in Cloud, Cloud comin' to enterprise. >> Yeah, leader meets leader, right? >> Yeah, right. >> Love it, leader meets leader. Guys, it's been a pleasure having you on theCUBE. We appreciate hearing the latest from AWS and Dell from a storage perspective and from a Cloud perspective and how you're helping customers manage the explosion of data that's not going to slow down. We really appreciate you coming by the set. >> Thank you. >> Great, thanks so much, appreciate it. >> My pleasure. For our guests and Dave Vellante, I'm Lisa Martin, you're watching theCUBE, the leader in live enterprise and emerging tech coverage. (techno music)

>>From the Cube Studios in Palo Alto in Boston, bringing you data driven insights from the cube and etr. This is breaking analysis with Dave Ante. >>Have you ever been driving on the highway and traffic suddenly slows way down and then after a little while it picks up again and you're cruising along and you're thinking, Okay, hey, that was weird. But it's clear sailing now. Off we go, only to find out in a bit that the traffic is building up ahead again, forcing you to pump the brakes as the traffic pattern ebbs and flows well. Welcome to the Seesaw economy. The fed induced fire that prompted an unprecedented rally in tech is being purposefully extinguished now by that same fed. And virtually every sector of the tech industry is having to reset its expectations, including the cloud segment. Hello and welcome to this week's Wikibon Cube Insights powered by etr. In this breaking analysis will review the implications of the earnings announcements from the big three cloud players, Amazon, Microsoft, and Google who announced this week. >>And we'll update you on our quarterly IAS forecast and share the latest from ETR with a focus on cloud computing. Now, before we get into the new data, we wanna review something we shared with you on October 14th, just a couple weeks back, this is sort of a, we told you it was coming slide. It's an XY graph that shows ET R'S proprietary net score methodology on the vertical axis. That's a measure of spending momentum, spending velocity, and an overlap or presence in the dataset that's on the X axis. That's really a measure of pervasiveness. In the survey, the table, you see that table insert there that shows Wiki Bond's Q2 estimates of IAS revenue for the big four hyperscalers with their year on year growth rates. Now we told you at the time, this is data from the July TW 22 ETR survey and the ETR hadn't released its October survey results at that time. >>This was just a couple weeks ago. And while we couldn't share the specific data from the October survey, we were able to get a glimpse and we depicted the slowdown that we saw in the October data with those dotted arrows kind of down into the right, we said at the time that we were seeing and across the board slowdown even for the big three cloud vendors. Now, fast forward to this past week and we saw earnings releases from Alphabet, Microsoft, and just last night Amazon. Now you may be thinking, okay, big deal. The ETR survey data didn't really tell us anything we didn't already know. But judging from the negative reaction in the stock market to these earnings announcements, the degree of softness surprised a lot of investors. Now, at the time we didn't update our forecast, it doesn't make sense for us to do that when we're that close to earning season. >>And now that all the big three ha with all the big four with the exception of Alibaba have announced we've, we've updated. And so here's that data. This chart lays out our view of the IS and PAs worldwide revenue. Basically it's cloud infrastructure with an attempt to exclude any SaaS revenue so we can make an apples to apples comparison across all the clouds. Now the reason that actual is in quotes is because Microsoft and Google don't report IAS revenue, but they do give us clues and kind of directional commentary, which we then triangulate with other data that we have from the channel and ETR surveys and just our own intelligence. Now the second column there after the vendor name shows our previous estimates for q3, and then next to that we show our actuals. Same with the growth rates. And then we round out the chart with that lighter blue color highlights, the full year estimates for revenue and growth. >>So the key takeaways are that we shaved about $4 billion in revenue and roughly 300 basis points of growth off of our full year estimates. AWS had a strong July but exited Q3 in the mid 20% growth rate year over year. So we're using that guidance, you know, for our Q4 estimates. Azure came in below our earlier estimates, but Google actually exceeded our expectations. Now the compression in the numbers is in our view of function of the macro demand climate, we've made every attempt to adjust for constant currency. So FX should not be a factor in this data, but it's sure you know that that ma the the, the currency effects are weighing on those companies income statements. And so look, this is the fundamental dynamic of a cloud model where you can dial down consumption when you need to and dial it up when you need to. >>Now you may be thinking that many big cloud customers have a committed level of spending in order to get better discounts. And that's true. But what's happening we think is they'll reallocate that spend toward, let's say for example, lower cost storage tiers or they may take advantage of better price performance processors like Graviton for example. That is a clear trend that we're seeing and smaller companies that were perhaps paying by the drink just on demand, they're moving to reserve instance models to lower their monthly bill. So instead of taking the easy way out and just spending more companies are reallocating their reserve capacity toward lower cost. So those sort of lower cost services, so they're spending time and effort optimizing to get more for, for less whereas, or get more for the same is really how we should, should, should phrase it. Whereas during the pandemic, many companies were, you know, they perhaps were not as focused on doing that because business was booming and they had a response. >>So they just, you know, spend more dial it up. So in general, as they say, customers are are doing more with, with the same. Now let's look at the growth dynamic and spend some time on that. I think this is important. This data shows worldwide quarterly revenue growth rates back to Q1 2019 for the big four. So a couple of interesting things. The data tells us during the pandemic, you saw both AWS and Azure, but the law of large numbers and actually accelerate growth. AWS especially saw progressively increasing growth rates throughout 2021 for each quarter. Now that trend, as you can see is reversed in 2022 for aws. Now we saw Azure come down a bit, but it's still in the low forties in terms of percentage growth. While Google actually saw an uptick in growth this last quarter for GCP by our estimates as GCP is becoming an increasingly large portion of Google's overall cloud business. >>Now, unfortunately Google Cloud continues to lose north of 850 million per quarter, whereas AWS and Azure are profitable cloud businesses even though Alibaba is suffering its woes from China. And we'll see how they come in when they report in mid-November. The overall hyperscale market grew at 32% in Q3 in terms of worldwide revenue. So the slowdown isn't due to the repatriation or competition from on-prem vendors in our view, it's a macro related trend. And cloud will continue to significantly outperform other sectors despite its massive size. You know, on the repatriation point, it just still doesn't show up in the data. The A 16 Z article from Sarah Wong and Martin Martin Kasa claiming that repatriation was inevitable as a means to lower cost of good sold for SaaS companies. You know, while that was thought provoking, it hasn't shown up in the numbers. And if you read the financial statements of both AWS and its partners like Snowflake and you dig into the, to the, to the quarterly reports, you'll see little notes and comments with their ongoing negotiations to lower cloud costs for customers. >>AWS and no doubt execs at Azure and GCP understand that the lifetime value of a customer is worth much more than near term gross margin. And you can expect the cloud vendors to strike a balance between profitability, near term profitability anyway and customer attention. Now, even though Google Cloud platform saw accelerated growth, we need to put that in context for you. So GCP, by our estimate, has now crossed over the $3 billion for quarter market actually did so last quarter, but its growth rate accelerated to 42% this quarter. And so that's a good sign in our view. But let's do a quick little comparison with when AWS and Azure crossed the $3 billion mark and compare their growth rates at the time. So if you go back to to Q2 2016, as we're showing in this chart, that's around the time that AWS hit 3 billion per quarter and at the same time was growing at 58%. >>Azure by our estimates crossed that mark in Q4 2018 and at that time was growing at 67%. Again, compare that to Google's 42%. So one would expect Google's growth rate would be higher than its competitors at this point in the MO in the maturity of its cloud, which it's, you know, it's really not when you compared to to Azure. I mean they're kind of con, you know, comparable now but today, but, but you'll go back, you know, to that $3 billion mark. But more so looking at history, you'd like to see its growth rate at this point of a maturity model at least over 50%, which we don't believe it is. And one other point on this topic, you know, my business friend Matt Baker from Dell often says it's not a zero sum game, meaning there's plenty of opportunity exists to build value on top of hyperscalers. >>And I would totally agree it's not a dollar for dollar swap if you can continue to innovate. But history will show that the first company in makes the most money. Number two can do really well and number three tends to break even. Now maybe cloud is different because you have Microsoft software estate and the power behind that and that's driving its IAS business and Google ads are funding technology buildouts for, for for Google and gcp. So you know, we'll see how that plays out. But right now by this one measurement, Google is four years behind Microsoft in six years behind aws. Now to the point that cloud will continue to outpace other markets, let's, let's break this down a bit in spending terms and see why this claim holds water. This is data from ET r's latest October survey that shows the granularity of its net score or spending velocity metric. >>The lime green is new adoptions, so they're adding the platform, the forest green is spending more 6% or more. The gray bars spending is flat plus or minus, you know, 5%. The pinkish colors represent spending less down 6% or worse. And the bright red shows defections or churn of the platform. You subtract the reds from the greens and you get what's called net score, which is that blue dot that you can see on each of the bars. So what you see in the table insert is that all three have net scores above 40%, which is a highly elevated measure. Microsoft's net scores above 60% AWS well into the fifties and GCP in the mid forties. So all good. Now what's happening with all three is more customers are keep keeping their spending flat. So a higher percentage of customers are saying, our spending is now flat than it was in previous quarters and that's what's accounting for the compression. >>But the churn of all three, even gcp, which we reported, you know, last quarter from last quarter survey was was five x. The other two is actually very low in the single digits. So that might have been an anomaly. So that's a very good sign in our view. You know, again, customers aren't repatriating in droves, it's just not a trend that we would bet on, maybe makes for a FUD or you know, good marketing head, but it's just not a big deal. And you can't help but be impressed with both Microsoft and AWS's performance in the survey. And as we mentioned before, these companies aren't going to give up customers to try and preserve a little bit of gross margin. They'll do what it takes to keep people on their platforms cuz they'll make up for it over time with added services and improved offerings. >>Now, once these companies acquire a customer, they'll be very aggressive about keeping them. So customers take note, you have negotiating leverage, so use it. Okay, let's look at another cut at the cloud market from the ETR data set. Here's the two dimensional view, again, it's back, it's one of our favorites. Net score or spending momentum plotted against presence. And the data set, that's the x axis net score on the, on the vertical axis, this is a view of et r's cloud computing sector sector. You can see we put that magic 40% dotted red line in the table showing and, and then that the table inserts shows how the data are plotted with net score against presence. I e n in the survey, notably only the big three are above the 40% line of the names that we're showing here. The oth there, there are others. >>I mean if you put Snowflake on there, it'd be higher than any of these names, but we'll dig into that name in a later breaking analysis episode. Now this is just another way of quantifying the dominance of AWS and Azure, not only relative to Google, but the other cloud platforms out there. So we've, we've taken the opportunity here to plot IBM and Oracle, which both own a public cloud. Their performance is largely a reflection of them migrating their install bases to their respective public clouds and or hybrid clouds. And you know, that's fine, they're in the game. That's a point that we've made, you know, a number of times they're able to make it through the cloud, not whole and they at least have one, but they simply don't have the business momentum of AWS and Azure, which is actually quite impressive because AWS and Azure are now as large or larger than IBM and Oracle. >>And to show this type of continued growth that that that Azure and AWS show at their size is quite remarkable and customers are starting to recognize the viability of on-prem hi, you know, hybrid clouds like HPE GreenLake and Dell's apex. You know, you may say, well that's not cloud, but if the customer thinks it is and it was reporting in the survey that it is, we're gonna continue to report this view. You know, I don't know what's happening with H P E, They had a big down tick this quarter and I, and I don't read too much into that because their end is still pretty small at 53. So big fluctuations are not uncommon with those types of smaller ends, but it's over 50. So, you know, we did notice a a a negative within a giant public and private sector, which is often a, a bellwether giant public private is big public companies and large private companies like, like a Mars for example. >>So it, you know, it looks like for HPE it could be an outlier. We saw within the Fortune 1000 HPE E'S cloud looked actually really good and it had good spending momentum in that sector. When you di dig into the industry data within ETR dataset, obviously we're not showing that here, but we'll continue to monitor that. Okay, so where's this Leave us. Well look, this is really a tactical story of currency and macro headwinds as you can see. You know, we've laid out some of the points on this slide. The action in the stock market today, which is Friday after some of the soft earnings reports is really robust. You know, we'll see how it ends up in the day. So maybe this is a sign that the worst is over, but we don't think so. The visibility from tech companies is murky right now as most are guiding down, which indicates that their conservative outlook last quarter was still too optimistic. >>But as it relates to cloud, that platform is not going anywhere anytime soon. Sure, there are potential disruptors on the horizon, especially at the edge, but we're still a long ways off from, from the possibility that a new economic model emerges from the edge to disrupt the cloud and the opportunities in the cloud remain strong. I mean, what other path is there? Really private cloud. It was kind of a bandaid until the on-prem guys could get their a as a service models rolled out, which is just now happening. The hybrid thing is real, but it's, you know, defensive for the incumbents until they can get their super cloud investments going. Super cloud implying, capturing value above the hyperscaler CapEx, you know, call it what you want multi what multi-cloud should have been, the metacloud, the Uber cloud, whatever you like. But there are opportunities to play offense and that's clearly happening in the cloud ecosystem with the likes of Snowflake, Mongo, Hashi Corp. >>Hammer Spaces is a startup in this area. Aviatrix, CrowdStrike, Zeke Scaler, Okta, many, many more. And even the projects we see coming out of enterprise players like Dell, like with Project Alpine and what Pure Storage is doing along with a number of other of the backup vendors. So Q4 should be really interesting, but the real story is the investments that that companies are making now to leverage the cloud for digital transformations will be paying off down the road. This is not 1999. We had, you know, May might have had some good ideas and admittedly at a lot of bad ones too, but you didn't have the infrastructure to service customers at a low enough cost like you do today. The cloud is that infrastructure and so far it's been transformative, but it's likely the best is yet to come. Okay, let's call this a rap. >>Many thanks to Alex Morrison who does production and manages the podcast. Also Can Schiffman is our newest edition to the Boston Studio. Kristin Martin and Cheryl Knight helped get the word out on social media and in our newsletters. And Rob Ho is our editor in chief over@siliconangle.com, who does some wonderful editing for us. Thank you. Remember, all these episodes are available as podcasts. Wherever you listen, just search breaking analysis podcast. I publish each week on wiki bond.com at silicon angle.com. And you can email me at David dot valante@siliconangle.com or DM me at Dante or comment on my LinkedIn posts. And please do checkout etr.ai. They got the best survey data in the enterprise tech business. This is Dave Valante for the Cube Insights powered by etr. Thanks for watching and we'll see you next time on breaking analysis.

>>Hello everyone, This is Dave Lanta and you're watching The Cube's coverage of the Dell Technology Summit 2022 with exclusive behind the scenes interviews featuring Dell executive perspectives. And right now we're gonna explore Apex, which is Dell's as a service offering Dell's multi-cloud and edge strategies and the momentum around those. And we have news around Project Frontier, which is Dell's vision for its edge platform. And there's so much happening here. And don't forget, it's Cyber Security Awareness Month. Sam Groot is here. He's the senior vice president of marketing at Dell Technologies. Sam, always great to see you. How you doing? >>Always great to be here, Dave. >>All right, let's look at cloud. Everybody's talking about cloud Apex, multi-cloud. What's the update? How's it going? Where's the innovation and focal points of the strategy? >>Yeah, yeah. Look, Dave, if you think back over the course of this year, you've really heard us pivot as a company and discussing more and more about how multi-cloud is becoming a reality for our customers today. And when we listen and talk with our customers, they really describe multi-cloud challenges and a few key threads. One, the complexity is growing very, very quickly. Two, they're having a harder time controlling how their users are accessing the various different clouds. And then of course, finally the cloud costs are growing unchecked as well. So we, we like to describe this phenomenon as multi-cloud by design, where essentially organizations are waking up and seeing cloud sprawl around their organization every day. And this is creating more and more of those challenges. So of course at Dell we've got a strong point of view that you don't need to build multi-cloud by by default, rather it's multi-cloud by design, where you're very intentional in how you do multi-cloud. >>And how we deliver multi-cloud by design is through Apex. Apex is our modern cloud and our modern consumption experience. So when you think about the innovation as well, they've like, we've been on a pretty quick track record here in that, you know, the beginning of this year we introduced brand new Apex backup services that provides that SAS based backup service. We've introduced or announced Project Alpine, which is bringing our storage software, intellectual property from on-prem and putting it and running it natively in the public cloud. We've also introduced new Apex cyber recovery services that is simplifying how customers protect against cyber attacks. They can run an Amazon Azure, aw, I'm sorry, Amazon, aws, Azure or Google. And then, you know, we are really focused on this multi-cloud ecosystem. We announce key partnerships with SaaS providers such as Snowflake, where you can now access our information or our data from on-prem through the Snow Snowflake cloud. >>Or if needed, we can actually move the data to the Snowflake cloud if required. So we're continuing to build out that ecosystem SA providers. And then finally I would say, you know, we made a big strategic announcement just recently with Red Hat, where we're not only delivering new Apex container services, but we announce a strategic partnership to build jointly engineered solutions to address hybrid and multi-cloud solutions going forward. You know, VMware is gonna always continue to be a key partner of ours at the la at the recent VMware explorer, we announced new Tansu integration. So, So Dave, I, I think in a nutshell, we've been innovating at a very, very fast pace. We think there is a better way to do multi-cloud and that's multi-cloud by design. >>Yeah, we heard that at Dell Technologies world. First time I had heard that multi-cloud by design versus sort of default, which is great Alpine, which is sort of our, what we called super cloud in the making. And then of course the ecosystem is critical for any cloud company. VMware, of course, you know, top partner, but the Snowflake announcement was very interesting Red Hat. So seeing that expand, now let's go out to the edge. How's it going with the edge expansion? There's gotta be new. Speaking of ecosystem, the edge is like a whole different, you know, OT type That's right. Ecosystem's, telcos, what and what's this new frontier platform all about? >>Yeah, yeah. So we've talked a lot about clouds and multi clouds. We've talked about private and hybrid clouds, we've talked about public clouds, clouds and cos, telcos, et cetera. There's really been one key piece of our multi-cloud and technology strategy that we haven't spent a lot of time on. And that's the edge. And we do see that as that next frontier for our customers to really gain that competitive advantage that is created from their data and get closer to the point of creation where the data lives. And that's at the edge. We see the edge infrastructure space growing very, very quickly. We see upwards of 300% year of year growth in terms of amount of data being created at the edge. That's almost 3000 exabytes of data by 2026. So just incredible growth. And the edge is not really new for Dell. We've been at it for over 20 years of delivering edge solutions. >>81% of the Fortune 100 companies in the US use Dell solutions today at the Edge. And we are the number one OEM provider of Edge solutions with over 44,000 customers across over 40 industries and things like manufacturing, retail, edge healthcare, and more. So Dave, while we've been at it for a long time, we have such a, a deep understanding of how our customers are using Edge solutions. Say the bottom line is the game has gotta change. With that growth that we talked about, the new use cases that are emerging, we've got to un unlock this new frontier for customers to take advantage of the edge. And that's why we are announcing and revealing Project Frontier. And Project Frontier in its most simplest form, is a software platform that's gonna help customers and organizations really radically simplify their edge deployments by automating their edge operations. You know, with Project Frontier organizations are really gonna be able to manage, OP, and operate their edge infrastructure and application securely, efficiently and at scale. >>Okay, so it is, first of all, I like the name. It is software, it's a software architecture. So presumably a lot of API capabilities. That's right. Integration's. Is there hardware involved? >>Yeah, so of course you'll run it on Dell infrastructure. We'll be able to do both infrastructure, orchestration, orchestration through the platform, but as well as application orchestration. And you know, really there's, there's a handful of key drivers that have been really pushing our customers to take on and look at building a better way to do the edge with Project Frontier. And I think I would just highlight a handful of 'em. You know, freedom of choice. We definitely see this as an open ecosystem out there, even more so at the Edge than any other part of the IT stack. You know, being able to provide that freedom of choice for software applications or IOT frameworks, operational technology or OT for any of their edge use cases, that's really, really important. Another key area that we're helping to solve with Project Frontier is, you know, being able to expect zero trust security across all their edge applications from design to deployment, you know, and of course backed by an end and secure supply chain is really, really important to customers. >>And then getting that greater efficiency and reliability of operations with the centralized management through Project Frontier and Zero Touch deployments. You know, one of the biggest challenges, especially when you get out to the far, far reach of the frontier is really IT resources and being able to have that IT expertise. And we built in an enormous amount of automation helps streamline the edge deployments where you might be deploying a single edge solution, which is highly unlikely or hundreds or thousands, which is becoming more and more likely. So Dave, we do think Project Frontier is the right edge platform for customers to build their edge applications on now and certain, excuse me, certainly, and into the future. >>Yeah. Sam, no truck rolls. I like it. And you, you mentioned, you mentioned Zero trust, so we have Mother's Day, you, we have Father's Day. The kids always ask When's Kids' day? And we, of course we say every day is kids' day and every day should be cyber security awareness day. So, but we have cyber security awareness month. What does it mean for Dell? What are you hearing from customers and, and how are you responding? >>Yeah, yeah. No, there isn't a more prevalent top of mind conversation, whether it's the boardroom or the IT departments or every company is really have been forced to reckon with the cyber security and ransom secure issues out there. You know, every decision in IT department makes impacts your security profile. Those decisions can certainly, positively, hopefully impact it, but also can negatively impact it as well. So data security is, is really not a new area of focus for Dell. It's been an area that we've been focused on for a long time, but there are really three core elements to cybersecurity and data security as we go forward. The first is really setting the foundation of trust is really, really important across any IT system. And having the right supply chain in the right partner to partner with to deliver that is kind of the foundation in step one. >>Second, you need to of course go with technology that is trustworthy. It doesn't mean you are putting it together correctly. It means that you're essentially assembling the right piece parts together. That, that coexist together in the right way. You know, to truly change that landscape of the attackers out there that are gonna potentially create risk for your environment. We are definitely pushing and helping to embrace the zero trust principles and architectures that are out there. So finally, while when you think about security, it certainly is not absolute all correct. Security architectures assume that, you know, there are going to be challenges, there are going to be pain points, but you gotta be able to plan for recovery. And I think that's the holistic approach that we're taking with Dell. >>Well, and I think too, it's obviously security is a complicated situation now with cloud, you've got, you know, shared responsibility models, you've got that multi-cloud, you've got that across clouds, you're asking developers to do more. So I think the, the key takeaway is as a security pro, I'm looking for my technology partner through their r and d and their, you mentioned supply chain processes to take that off my plate so I can go plug holes elsewhere. Okay. Sam, put a bow on Dell Technology Summit for us and give us your closing thoughts. >>Yeah, look, I I think we're at a transformative point in it. You know, customers are moving more and more quickly to multi-cloud environments. They're looking to consume it in different ways, such as as a service, a lot of customers edge is new and an untapped opportunity for them to get closer to their customers and to their data. And of course there's more and more cyber threats out there every day. You know, our customers when we talk with them, they really want simple, consistent infrastructure options that are built on an open ecosystem that allows them to accomplish their goals quickly and successfully. And look, I think at Dell we've got the right strategy, we've got the right portfolio. We are the trusted partner of choice to help them lead, lead their, their future transformations into the future. So, Dave, look, I think it's, it's absolutely one of the most exciting times in it and I can't wait to see where it goes from here. >>Sam, always fun catching up with you. Appreciate your time. >>Thanks Dave. >>All right. A Dell Tech world in Vegas this past year, one of the most interesting conversations I personally had was around hybrid work and the future of work and the protocols associated with that and the mindset of, you know, the younger generation. And that conversation was, was with Jen Savira and we're gonna speak to Jen about this and other people and cult culture topics. Keep it right there. You're watching the Cube's exclusive coverage of Dell Technology Summit 2022.

>>Welcome back to the Cube's exclusive coverage of the Dell Technology Summit. I'm Dave Ante. We're going inside with Dell Execs to extract the signal from the noise. And right now we're gonna dig into customer requirements in a data intensive world and how cross cloud complexities get resolved from a product development perspective and how the ecosystem fits in to that mosaic to close the gaps and accelerate innovation. And with me now as friend of the cube, Jeff Boudreau, he's the president of the Infrastructure Solutions Group, ISG at Dell Technologies. Jeff, always good to see you. Welcome. >>You too. Thank you for having me. It's great to see you. And thanks for having me back on the cube. I'm thrilled to be here. Yeah, >>It's our pleasure. Okay, so let's talk about what you're observing from customers today. You know, we talk all the time about operating in a data driven multi-cloud world, blah, blah, blah, blah. But what does that all mean to you when you have to translate that noise into products that solve specific customer problems, Jeff? >>Sure. Hey, great question. And everything always starts with our customers. They're our motivation, They're top of mind, everything we do. My leadership team and I spend a lot of time with our customers. We're listening, we're learning, we're really understanding their pain points, and we want to get their feedback in regards to our solutions, both turn and future offerings, really ensure that we're aligned to meeting their business objectives. I would say from these conversations, I'd say customers are telling us several things. First, it's all about data. So no surprise going back to your opening. And second, it's about the multi-cloud world. And I'd say the big thing coming from all of this is that both of those are driving a ton of complexity for our customers. And I'll unpack that just a bit, which is first the data. As we all know, data is growing at unprecedented rates with more than 90% of the world's data being produced in the last two years alone. >>And you can just think of that in its everywhere, right? And so as it is, the IT world shifts towards distributed compute to support that data growth and that data gravity to really extract more value from that data in real time environments become inherently more and more hybrid and more and more multi-cloud. Which leads me to the second key point that I've been hearing from our customers, which it's a multi-cloud world, not new news. Customers by default have multiple clouds running across multiple locations. That's OnPrem and off, it's running at the edge and it's serving a variety of different needs. Unfortunately, for most of our CU customers, multicloud actually added to their complexity. As we've discussed, it's been a lot more of multi-cloud by default versus multicloud by design. If you really think about our customers, I mean, I, I, I'm talking to 'EM all the time. >>You think about the data complexity, that's the growth and the gravity. You think about their infrastructure complexity shifting from central to decentralized it, you think about multi-cloud complexity. So you have these walled gardens, if you will. So you have multiple vendors and you have these multiple contracts that all creates operational complexity for their teams around their processes of their tools. And then you think about the security complexity that that drives with the, just the increased tax service and the list goes on. So what are we seeing for our customers? They, what they really want from, also what they're asking us for is simplicity, not complexity. The mediacy, not latency. They're asking for open and align versus I'd say siloed and closed. And they're looking for a lot more agility and not rigidity in what we do. So they really wanna simplify everything. They're looking for a simpler IT in a more agile it, and they want more control of their data, right? >>And so, and they want to extract more of the value to enrich their business or their customer engagements, which all sounds pretty obvious and we've probably all heard it a bunch, but it's really hard to achieve. And that's where I believe, and we believe as Dell, that we, it creates a big opportunity for us to really help our customers as that great simplifier of it. We're already doing this today. Just a couple quick examples. First is Salesforce. We've supported recently, we've supported their global expansion with a multi-cloud solution to help them drive their business growth. Our solution delivered a reliable and consistent IT experience will go back to that complexity. And it was across a very distributed environment, including more than 60 data centers, 230 countries in hundreds of thousands of customers. It really provided Salesforce with the flexibility of placing workloads and data in an environment based on the right service level. >>Objective things like cost complexity or even security compliance considerations. The second customer A is a big new knowing little Patriot fan. And Dan, Dave, I know you are as well. Oh yeah, this one's near, near and data to my heart, it's the craft group. We just created a platform to span all their businesses that created more, I'd say data driven, immersive, secure experience, which is allowing them to capture data at the edge and use it for real time insights for things like cyber resiliency, but also like safety of the facilities. And as being a PA patron fan like I am, did they truly are meeting us where we are in our seats on their mobile devices and also in the parking lot. So just keep that in mind next time you're there. The bottom line, everything we're doing is really to make it simpler for our customers and to help them get the most of their data. I'd say we're gonna do this, is it through a multi-cloud by design approach, which we've talked a lot about with you and and others at Dell Tech world earlier this >>Year, right? And we had Salesforce on, actually at Dell Tech Group. The craft group is interesting because, you know, when you get to the stadium, you know, everybody's trying to get, get, get out to the internet and, and, but then the experience is so much better if you can actually, you know, deal with that edge. So I wanna talk about complexity though. You got data, you got, you know, the, the edge, you got multiple clouds, you got a different operating model across security model, different. So a lot of times in this industry we solve complexity with more complexity and it's like a bandaid. So I wanna, I wanna talk to, to how you're innovating around simplicity in ISG to address this complexity and what this means for Dell's long term strategy. >>Sure, I'd love to. So first I, I'd like to state the obvious, which are our investments in our innovations really focused on advancing, you know, our, our our customers needs, right? So we are really, our investments are gonna be targeted. We, we believe customers can have the most value. And some of that's gonna be around how we create strategic partnerships as well. Connecting to what we just spoke about. Much of the complexity of customers have or experiencing is the orchestration and management of all the data in all these different places. And customers, you know, they must be able to quickly deploy and operate across cloud environments. They need to increase their developer productivity, really enabling those developers that do what they do best, which is creating more value for their customers than for their businesses. Our innovation efforts are really focused on addressing this by delivering an open and modern IT architecture that allows customers to run and manage any workload in any cloud anywhere. >>Data lives we're focused on, also focused on consumption based solutions, which allow for a greater degree of simplicity and flexibility, which they're really asking for as well. The foundation for this is our software defined common storage layer. That common storage layer, You can think about this, Dave, as our ias if you will. It underpins our data access in mobility across all data types of locations. So you can think private, public, telecom, colo, edge, and it's delivered in a secure, holistic, and consistent cloud experience through Apex. We are making a ton of progress to let you, just to be, just to be clear, we made headway in things like Project Alpine, which you're very well aware of. This is our storage as a service. We announced us back in in January, which brings our unique software IP from our flagship storage platform to all the major public clouds. >>Really delivering the best of both worlds, allowing our customers to take advantage of Dell's enterprise class data services and storage software, such as performance at scale, resiliency, efficiency and security. But in addition to that, we're leveraging the breadth of the public cloud services, right? They're on demand scaling capabilities and access to analytical services. So in addition, we're really, we're, we're on our way to win at the edge as well with Project Frontier, which reduces complexity at the edge by creating an open and secure software platform to help our customers simplify their edge operations, optimize their edge environments and investments, secure that edge environment as well. I believe you're gonna be discussing Project Frontier here with Sam Broco in the very near future. So I won't give up more, too many more details there. And lastly, we're also scaling Apex, which, you know, well shifting from our vision, really shifting from vision to reality and introducing several new Apex service offerings, which are coming to market over the next month or so. And the intent is really supporting our customers on there as a service transitions by modernize the con consumption experience and providing that flexible as a service model. Ultimately, we're trying to help our customers achieve that multi-cloud by design to really simplify it in a, unlock the power of their data. >>So some good examples there. I I like to talk about the super Cloud as you, you know, you're building on top of the, you know, hyperscale infrastructure and you got Apex is your cloud, the common storage layer, you call it your ISAs. And that's, that's a ingredient in what we call the super cloud out to the edge. You have to have a common platform there and one of the hallmarks of a cloud company. And as you become a cloud company, everybody's a cloud company ecosystem becomes really, really important in terms of product development and, and innovation. Matt Baker always loves to stress it's not a zero sum game. And, and I think Super Cloud recognizes that, that there's value to be built on top of other clouds and, and, and of course on top of your infrastructure so that your ecosystem can add value. So what role does the ecosystem play there? >>For me, it's, it's pretty clear. It's, it's, it's critical. I can't say that enough above the having an open ecosystem. Think about everything we just discussed, and I agree with your super cloud analogy. I agree with what Matt Baker had said to you, I would assert no one company can actually address all the pain points and all the issues and challenges that customers are having on their own, not one. I think customers really want and deserve an open technology ecosystem, one that works together. So not these close stacks that discourage this interoperability or stifles innovation and productivity of our, of each of our teams. We Dell, I guess, have a long history of supporting open ecosystems that really put customers first. And to be clear, we're gonna be at the center of the multi-cloud ecosystem and we're working with partners today to make that a reality. >>I mean, just think of what we're doing with VMware. We continue to build on our first investment alliances with them in August at their VMware explorer, which I know you were at. We announced several joint engineering initiatives to really help customers more easily manage and gain value from their data in their infrastructure. For multi-cloud specifically, we strength our relationship with VMware and know with Tansu as part of that. In addition, just a few weeks ago we announced our partnership with Red Hat to simplify our multicloud deployments for managing containerized workloads. I'd say, and using your analogy, I could think of that as our multicloud platform. So that's kind of our PAs layer, if you will. And as you're aware, we have a very longstanding and strategic partnership with Microsoft and I'd say stay tuned. There's a lot more to come with them and also others in this multi-cloud space. >>Shifting a bit to some of the growth engines that my team's responsible for the edge, right? As you think about data being everywhere, we've established partnerships for the Edge as well with folks like PTC and Litmus for the manufacturing edge, but also folks like Deep North for the retail edge analytics in data management, using your Supercloud analogy data, the sa right? This is our SAS layer. We've announced that we're collaborating, partnering with folks like Snowflake and, and there's other data management companies as well to really simplify data access and accelerate those data insights. And then given customers choice of where they'd like to have their IT and their infrastructure, we've we're expanding our colo partnerships as well with folks like Equinox and, and they're allowing us to broaden our availability of Apex, providing customers the flexibility to take advantage of those as a service offerings wherever it's delivered and where they can get the most value. So those are just some you can hear from me. I think it's critical not only for, for us, I think it's critical for our customers. I think it's been critical, critical for the entire, you know, industry as a whole to really have that open technology ecosystem as we work with our customers on our multi-cloud solutions really to meet their needs. We'll continue to collaborate with whoever customers choose and you know, and who they want us to do business with. So I'd say a lot more coming in that space. >>So it's been an interesting three years for you, just, just over three years now since you've been made the president of the IS isg. And so you had to dig in and it was obviously strange time around the world, but, but you really had to look at, okay, how do we modernize the platform? How do we make it, you know, cloud first? You've mentioned the Edge, we're expanding. So what are the big takeaways? What do you want customers and our audience to understand? Just some closing thoughts and if you could summarize. >>Sure. So I'd say first, you know, we discuss, we're working in a very fast paced, ever changing market with massive amounts of data that needs to be managed. It's very complex and our customers need help with that complexity. I believe that Dell Technologies is uniquely positioned to help as their multi-cloud champion. No one else can solve the breadth and depth of the challenges like we can. And we're gonna help our customers move forward when they basically moving from a multi-cloud by default, as we've discussed before, to multicloud by design. And I'm really excited for the opportunity to work with our customers to help them expand that ecosystem as they truly realize the future of it and, and what they're trying to accomplish. >>Jeff, thanks so much. Really appreciate your time. Always a pleasure. Go pats and we'll see you on the blog. >>Thanks Dave. >>All right, you're watching Exclusive Inside Insights from Dell Technology Summit on the cube, your leader in enterprise and emerging tech coverage.

>>As we said in our analysis of Dell's future, the transformation of Dell into Dell emc and now Dell Technologies has been one of the most remarkable stories in the history of the technology industry. After years of successfully integrated EMC and becoming VMware's number one distribution channel, the metamorphosis of Dell com culminated in the spin out of VMware from Dell and a massive wealth creation milestone pending, of course the Broadcom acquisition of VMware. So where's that leave Dell and what does the future look like for this technology powerhouse? Hello and welcome to the Cube's exclusive coverage of Dell Technology Summit 2022. My name is Dave Ante and I'll be hosting the program today In conjunction with the Dell Tech Summit. We'll hear from four of Dell's senior executives. Tom Sweet is the CFO of Dell Technologies. He's gonna share his views of the company's position and opportunities and answer the question, why is Dell good long term investment? >>Then we'll hear from Jeff Boudreau was the president of Dell's ISG business unit. He's gonna talk about the product angle and specifically how Dell is thinking about solving the multi-cloud challenge. And then Sam Grow Cot is the senior vice president of marketing's gonna come in the program and give us the update on Apex, which is Dell's as a service offering and a new edge platform called Project Frontier. By the way, it's also Cybersecurity Awareness Month, and we're gonna see if Sam has any stories there. And finally, for a company that's nearly 40 years old, Dell has some pretty forward thinking philosophies when it comes to its culture and workforce. And we're gonna speak with Jen Savira, who's Dell's chief Human Resource officer about hybrid work and how Dell is thinking about the future of work. We're gonna geek out all day and talk multi-cloud and edge and latency, but first, let's talk wallet. Tom Sweet cfo, and one of Dell's key business architects. Welcome back to the cube, >>Dave, it's good to see you and good to be back with you. So thanks for having me, Jay. >>Yeah, you bet. Tom. It's been a pretty incredible past 18 months. Not only the pandemic and all that craziness, but the VMware spin, you had to give up your gross margin binky as kidding, and, and of course the macro environment. I'm so sick of talking about the macro, but putting that aside for a moment, what's really remarkable is that for a company at your size, you've had some success at the top line, which I think surprised a lot of people. What are your reflections on the last 18 to 24 months? >>Well, Dave, it's been an incredible, not only last 18 months, but the whole transformation journey. If you think all the way back maybe to the LBO and forward from there, but, you know, stepping into the last 18 months, it's, you know, I, I think I remember talking with you and saying, Hey, you know, this scenario planning we did at the beginning of this pandemic journey was, you know, 30 different scenarios roughly, and none of which sort of panned out the way it actually did, which was a pretty incredible growth story as we think about how we helped customers, you know, drive workforce productivity, enabled their business model during the all remote work environment. That was the pandemic created. And couple that with the, you know, the, the rise then and the infrastructure spin as we got towards the tail end of the, of the pandemic coupled with, you know, the spin out of VMware, which culminated last November, as you know, as we completed that, which unlocked a pathway back to investment grade within unlocked, quite frankly shareholder value, capital allocation frameworks. It's really been a remarkable, you know, 18, 24 months. It's, it's never dull at Dell Technologies. Lemme put it that way. >>Well, well, I was impressed with you, Tom, before the leverage buyout and then what I've seen you guys navigate through is, is, is truly amazing. Well, let's talk about the challenging macro. I mean, I've been through a lot of downturns, but I've never seen anything quite like this with fed tightening and you're combating inflation, you got this recession looming, there's a bear market you got, but you got zero unemployment, you're rising wages, strong dollar, and it's very confusing. But it spending is, you know, it's somewhat softer, but it's still not bad. How are you seeing customers behave? How is Dell responding? >>Yeah, look, if you think about the markets we play in Dave, and we should start there as a grounding, you know, the, the total market, the core market that we think about is roughly 700 and, you know, 50 billion or so. If you think about our core IT services capability, you couple that with some of the, the growth initiatives that we're driving and the adjacent markets that that, that brings in, you're roughly talking a 1.4 to $1.5 trillion market opportunity, total addressable market. And so from from that perspective, we're extraordinarily bullish on where are we in the journey as we continue to grow and expand. You know, we have, we're number one share in just about every category that we plan, but yet when you look at that, you know, number one share in some of these, you know, our highest share position may be, you know, low thirties and maybe in the high end of storage you're at the upper end of thirties or 40%. >>But the opportunity there to continue to expand the core and, and continue to take share and outperform the market is truly extraordinary. So, so you step back and think about that, then you say, okay, what have we seen over the last number of months and quarters? It's been, you know, really great performance through the pandemic as, as you highlighted, we actually had a really strong first half of the year of our fiscal year 23 with revenue up 12% operating income up 12% for the first half. You know, what we talked about as you, if you might recall in our second quarter earnings, was the fact that we were starting to see softness. We had seen it in the consumer PC space, which is not a big area of focus for us in the sense of our, our total revenue stream, but we started to see commercial PC soften and we were starting to see server demand soften a bit and storage demand was, was holding quite frankly. >>And so we gave a a framework around guidance for the rest of the year as a, of what we were seeing. You know, the macro environment as you highlight it continues to be challenging. You know, if you look at inflation rates and the efforts by central banks across the globe to with through interest rate rise to press down and, and constrain growth and push down inflation, you couple that with supply chain challenges that continue principle, particularly in the ISG space. And then you couple that with the Ukraine war and the, and the energy crisis that that's created. And particularly in Europe, it's a pretty dynamic environment. And, but I'm confident, you know, I'm confident in the long term, but I do think that there is, you know, that there's navigation that we're going to have to do over the coming number of quarters, who knows quite how long, you know, to, to make sure the business is properly positioned and, you know, we've got a great portfolio and you're gonna talk to some of the team LA later on as you think your way through some of the solution capabilities we're driving what we're seeing around technology trends. >>So the opportunities there, there's some short term navigation that we're gonna need to do just to make sure that we address some of the, you know, some of the environmental things that we're seeing right >>Now. Yeah. And as a global company, of course you're converting local currencies back to appreciated dollars. That's, that's, that's another headwind. But as you say, I mean, that's math and you're navigating it. And again, I've seen a lot of downturns, but you know, the best companies not only weather the storm, but they invest in ways they that allow them to cut out, come out the other side stronger. So I wanna talk about that longer term opportunity, the relationship between the core, the the business growth. You mentioned the tam, I mean, even as a lower margin business, if, if you can penetrate that big of a tam, you could still throw off a lot of cash and you've got other levers to turn in potentially acquisitions and software. And, but so ultimately what gives you confidence in Dell's future? How should we think about Dell's future? >>Yeah, look, I, I think it comes down to we are extraordinarily excited about the opportunity over the long term digital transformation continues. I I am on numerous customer and CIO calls every week. Customers are continuing to invest in digital transformation and infrastructure to enable their business model. Yes, maybe it's gonna slow or, or pause or maybe they're not gonna invest quite at the same rate over the next number of quarters, but over the long term the needs are there. You look at what we're doing around the, the growth opportunities that we see, not only in our core space where we continue to invest, but also in the, what we call the strategic adjacencies. Things like 5G and modern telecom infrastructure as our, the telecom providers across the globe open up their, what a cl previous been closed ecosystems, you know, to open architecture. You think about, you know, what we're doing around the edge and the distribution now that we're seeing of compute and storage back to the edge given data gravity and latency matters. >>And so we're pretty bullish on the opportunity in front of us, you know, yes, we will and we're continuing to invest and you know, Jeff Boudreau talk about that I think later on in the program. So I'm excited about the opportunities and you look at our cash flow generation capability, you know, we are in, in, in normal times a, a cash flow generation machine and we'll continue to do so, You know, we've got a negative, you know, CCC in terms of, you know, how do we think about efficiency of working capital? And we look at our, you know, our capital allocation strategy, which has now returned, you know, somewhere in near 60% of our free cash flow back to shareholders. And so, you know, there's lots to, lots of reasons to think about why this, you know, we are a great sort of, I think value creation opportunity and a over the long term that the long term trends are with us, and I expect them to continue to be so, >>Yeah, and you guys, you, you, you do what you say you're gonna do. I mean, I said in my, in my other piece that I did recently, I think you guys put 46 billion on the, on the, on the balance sheet in terms of debt. That's down to I think 16 billion in the core, which that's quite remarking and that gives you some other opportunities. Give us your, your closing thoughts. I mean, you kind of just addressed why Dell is a good long term play, but I'll give you an opportunity to bring us home. >>Hey, Dave. Yeah, look, I, I just think if you look at the good, the market opportunity, the size and scale of Dell and how we think about the competitive advantages that we have, we com you know, if you look at, say we're a hundred billion revenue company, which we were a year, you know, last year, that as we reported roughly 60, 65 billion of that in the client, in in PC space, roughly, you know, 35 to 40 billion in the ISG or infrastructure space, those markets are gonna continue the opportunity to grow, share, grow at a premium to the market, drive, cash flow, drive, share gain is clearly there. You couple that with, you know, what we think the opportunity is in these adjacent markets, whether it's telecom, the edge, what we're thinking around data services, data management, you know, we, and you cut, you put that together with the long term trends around, you know, data creation and digital transformation. We are extraordinarily well positioned. We have the largest direct selling organization in in the technology space. We have the largest supply chain, our services footprint, you know, well positioned in my mind to take advantage of the opportunities as we move forward. >>Well Tom, really appreciate you taking the time to speak with us. Good to see you again. >>Nice seeing you. Thanks Dave. >>All right. You're watching the Cubes exclusive behind the scenes coverage of Dell Technology Summit 2022. In a moment, I'll be back with Jeff Boudreau. He's the president of Dell's ISG Infrastructure Solutions Group. He's responsible for all the important enterprise business at Dell, and we're excited to get his thoughts, keep it right there. >>Welcome back to the cube's exclusive coverage of the Dell Technology Summit. I'm Dave Ante and we're going inside with Dell execs to extract the signal from the noise. And right now we're gonna dig into customer requirements in a data intensive world and how cross cloud complexities get resolved from a product development perspective and how the ecosystem fits in to that mosaic to close the gaps and accelerate innovation. And with me now as friend of the cube, Jeff Boudreau, he's the president of the Infrastructure Solutions Group, ISG at Dell Technologies. Jeff, always good to see you. Welcome. >>You too. Thank you for having me. It's great to see you and thanks for having me back on the cube. I'm thrilled to be here. >>Yeah, it's our pleasure. Okay, so let's talk about what you're observing from customers today. You know, we talk all the time about operating in a data driven multi-cloud world, blah, blah, blah, blah. But what does that all mean to you when you have to translate that noise into products that solve specific customer problems, Jeff? >>Sure. Hey, great question. And everything always starts with our customers. There are motivation, they're top of mind, everything we do, my leadership team and I spend a lot of time with our customers. We're listening, we're learning, we're really understanding their pain points, and we wanna get their feedback in regards to our solutions, both turn and future offerings, really ensure that we're aligned to meeting their business objectives. I would say from these conversations, I'd say customers are telling us several things. First, it's all about data for no surprise going back to your opening. And second, it's about the multi-cloud world. And I'd say the big thing coming from all of this is that both of those are driving a ton of complexity for our customers. And I'll unpack that just a bit, which is first the data. As we all know, data is growing at unprecedented rates with more than 90% of the world's data being produced in the last two years alone. >>And you can just think of that in it's everywhere, right? And so as it as the IT world shifts towards distributed compute to support that data growth and that data gravity to really extract more value from that data in real time environments become inherently more and more hybrid and more and more multi-cloud. Which leads me to the second key point that I've been hearing from our customers, which it's a multi-cloud world, not new news. Customers by default have multiple clouds running across multiple locations that's on-prem and off-prem, it's running at the edge and it's serving a variety of different needs. Unfortunately, for most of our CU customers, multi-cloud is actually added to their complexity. As we've discussed. It's been a lot more of multi-cloud by default versus multi-cloud by design. And if you really think about our customers, I mean, I, I, I've talking to 'EM all the time, you think about the data complexity, that's the growth and the gravity. >>You think about their infrastructure complexity shifting from central to decentralized it, you think about multi-cloud complexity. So you have these walled gardens, if you will. So you have multiple vendors and you have these multiple contracts that all creates operational complexity for their teams around their processes of their tools. And then you think about security complexity that that dries with the, just the increased tax service and the list goes on. So what are we seeing for our customers? They, what they really want from us, and what they're asking us for is simplicity, not complexity. The immediacy, not latency. They're asking for open and aligned versus I'd say siloed and closed. And they're looking for a lot more agility and not rigidity in what we do. So they really wanna simplify everything. They're looking for a simpler IT and a more agile it. And they want more control of their data, right? >>And so, and they want to extract more of the value to enrich their business or their customer engagements, which all sounds pretty obvious and we've probably all heard it a bunch, but it's really hard to achieve. And that's where I believe, and we believe as Dell that we, it creates a big opportunity for us to really help our customers as that great simplifier of it. We're already doing this today on just a couple quick examples. First is Salesforce. We've supported recently, we've supported their global expansion with a multi-cloud solution to help them drive their business growth. Our solution delivered a reliable and consistent IT experience. We go back to that complexity and it was across a very distributed environment, including more than 60 data centers, 230 countries and hundreds of thousands of customers. It really provided Salesforce with the flexibility of placing workloads and data in an environment based on the right service level. >>Objective things like cost complexity or even security compliance considerations. The second customer A is a big New England Patriot fan. And Dan, Dave, I know you are as well. Oh yeah, this one's near, near data to my heart, it's the craft group. We just created a platform to span all the businesses that create more, I'd say data driven, immersive, secure experience, which is allowing them to capture data at the edge and use it for real time insights for things like cyber resiliency, but also like safety of the facilities. And as being a PA fan like I am, did they truly are meeting us where we are in our seats on their mobile devices and also in the parking lot. So just keep that in mind next time you're there. The bottom line, everything we're doing is really to make it simpler for our customers and to help them get the most of their data. I'd say we're gonna do this, is it through a multi-cloud by design approach, which we talked a lot about with you and and others at Dell Tech world earlier this year, >>Right? And we had Salesforce on, actually at Dell Tech group. The craft group is interesting because, you know, when you get to the stadium, you know, everybody's trying to get, get, get out to the internet and, and, but then the experience is so much better if you can actually, you know, deal with that edge. So I wanna talk about complexity though. You got data, you got, you know, the, the edge, you got multiple clouds, you got a different operating model across security model, different. So a lot of times in this industry we solve complexity with more complexity and it's like a bandaid. So I wanna, I wanna talk to, to how you're innovating around simplicity in ISG to address this complexity and what this means for Dell's long term strategy. >>Sure, I'd love to. So first I, I'd like to state the obvious, which are our investments in our innovations really focused on advancing, you know, our, our our customers needs, right? So we are really, our investments are gonna be targeted. We, we believe customers can have the most value. And some of that's gonna be around how we create strategic partnerships as well connected to what we just spoke about. Much of the complexity of customers have or experiencing is in the orchestration and management of all the data in all these different places and customers, you know, they must be able to quickly deploy and operate across cloud environments. They need to increase their developer productivity, really enabling those developers that do what they do best, which is creating more value for their customers than for their businesses. Our innovation efforts are really focused on addressing this by delivering an open and modern IT architecture that allows customers to run and manage any workload in any cloud anywhere. >>Data lives we're focused on, also focused on consumption based solutions, which allow for a greater degree of simplicity and flexibility, which they're really asking for as well. The foundation for this is our software to define common storage layer, that common storage layer. You can think about this Dave, as our ias if you will. It underpins our data access in mobility across all data types and locations. So you can think private, public, telecom, colo, edge, and it's delivered in a secure, holistic, and consistent cloud experience through Apex. We are making a ton of progress to let you just to be, just to be clear, we've made headway in things like Project Alpine, which you're very well aware of. This is our storage as a service. We announce this back in in January, which brings our unique software IP from our flagship storage platform to all the major public clouds. >>Really delivering the best of both worlds, allowing our customers to take advantage of Dell's enterprise class data services and storage software, such as performance at scale, resiliency, efficiency and security. But in addition to that, we're leveraging the breadth of the public cloud services, right? They're on demand scaling capabilities and access to analytical services. So in addition, we're really, we're, we're on our way to win at the edge as well with Project Frontier, which reduces complexity at the edge by creating an open and secure software platform to help our customers simplify their edge operations, optimize their edge environments and investments, secure that edge environment as well. I believe you're gonna be discussing Project Frontier here with Sam Gro Crop, the very near future. So I won't give up too many more details there. And lastly, we're also scaling Apex, which, oh, well, shifting from our vision, really shifting from vision to reality and introducing several new Apex service offerings, which are coming to market over the next month or so. And the intent is really supporting our customers on their as a service transitions by modernize the consumption experience and providing that flexible as a service model. Ultimately, we're trying to help our customers achieve that multi-cloud by design to really simplify it and unlock the power of their data. >>So some good examples there. I I like to talk about the super Cloud as you, you know, you're building on top of the, you know, hyperscale infrastructure and you got Apex is your cloud, the common storage layer, you call it your is. And that's, that's a ingredient in what we call the super cloud out to the edge. You have to have a common platform there and one of the hallmarks of a cloud company. And as you become a cloud company, everybody's a cloud company ecosystem becomes really, really important in terms of product development and, and innovation. Matt Baker always loves to stress it's not a zero zero sum game. And, and I think Super Cloud recognizes that, that there's value to be built on top of other clouds and, and, and of course on top of your infrastructure so that your ecosystem can add value. So what role does the ecosystem play there? >>For me, it's, it's pretty clear. It's, it's, it's critical. I can't say that enough above the having an open ecosystem. Think about everything we just discussed, and I agree with your super cloud analogy. I agree with what Matt Baker had said to you, I would certain no one company can actually address all the pain points and all the issues and challenges our customers are having on their own, not one. I think customers really want and deserve an open technology ecosystem, one that works together. So not these close stacks that discourages interoperability or stifles innovation and productivity of our, of each of our teams. We del I guess have a long history of supporting open ecosystems that really put customers first. And to be clear, we're gonna be at the center of the multi-cloud ecosystem and we're working with partners today to make that a reality. >>I mean, just think of what we're doing with VMware. We continue to build on our first and best alliances with them in August at their VMware explorer, which I know you were at, we announced several joint engineering initiatives to really help customers more easily manage and gain value from their data and their infrastructure. For multi-cloud specifically, we strength our relationship with VMware and with Tansu as part of that. In addition, just a few weeks ago we announced our partnership with Red Hat to simplify our multi-cloud deployments for managing containerized workloads. I'd say, and using your analogy, I could think of that as our multicloud platform. So that's kind of our PAs layer, if you will. And as you're aware, we have a very long standing and strategic partnership with Microsoft and I'd say stay tuned. There's a lot more to come with them and also others in this multicloud space. >>Shifting a bit to some of the growth engines that my team's responsible for the edge, right? As you think about data being everywhere, we've established partnerships for the Edge as well with folks like PTC and Litmus for the manufacturing edge, but also folks like Deep North for the retail edge analytics and data management. Using your Supercloud analogy, Dave the sa, right? This is our Sasa, we've announced that we're collaborating, partnering with folks like Snowflake and, and there's other data management companies as well to really simplify data access and accelerate those data insights. And then given customers choice of where they'd like to have their IT and their infrastructure, we've we're expanding our colo partnerships as well with folks like eex and, and they're allowing us to broaden our availability of Apex, providing customers the flexibility to take advantage of those as a service offerings wherever it's delivered and where they can get the most value. So those are just some you can hear from me. I think it's critical not only for, for us, I think it's critical for our customers. I think it's been critical, critical for the entire, you know, industry as a whole to really have that open technology ecosystem as we work with our customers on our multi-cloud solutions really to meet their needs. We'll continue to collaborate with whoever customers choose and you know, and who they want us to do business with. So I'd say a lot more coming in that space. >>So it's been an interesting three years for you, just, just over three years now since you've been made the president of the IS isg. And so you had to dig in and, and it was obviously a strange time around the world, but, but you really had to look at, okay, how do we modernize the platform? How do we make it, you know, cloud first, You've mentioned the edge, we're expanding. So what are the big takeaways? What do you want customers and our audience to understand? Just some closing thoughts and if you could summarize. >>Sure. So I'd say first, you know, we discussed we're working in a very fast paced, ever-changing market with massive amounts of data that needs to be managed. It's very complex and our customers need help with that complexity. I believe that Dell Technologies is uniquely positioned to help as their multicloud champion. No one else can solve the breadth and depth of the challenges like we can. And we're gonna help our customers move forward when they basically moving from a multi-cloud by default, as we've discussed before, to multicloud by design. And I'm really excited for the opportunity to work with our customers to help them expand that ecosystem as they truly realize the future of it and, and what they're trying to accomplish. >>Jeff, thanks so much. Really appreciate your time. Always a pleasure. Go pats and we'll see you on the blog. >>Thanks Dave. >>All right, you're watching exclusive insight insights from Dell Technology Summit on the cube, your leader in enterprise and emerging tech coverage. >>Hello everyone, this is Dave Lanta and you're watching the Cubes coverage of the Dell Technology Summit 2022 with exclusive behind the scenes interviews featuring Dell executive perspectives. And right now we're gonna explore Apex, which is Dell's as a service offering Dell's multi-cloud and edge strategies and the momentum around those. And we have news around Project Frontier, which is Dell's vision for its edge platform. And there's so much happening here. And don't forget it's cyber security Awareness month. Sam Grot is here, he's the senior vice president of marketing at Dell Technologies. Sam, always great to see you. How you doing? >>Always great to be here, Dave. >>All right, let's look at cloud. Everybody's talking about cloud Apex, multi-cloud, what's the update? How's it going? Where's the innovation and focal points of the strategy? >>Yeah, yeah. Look Dave, if you think back over the course of this year, you've really heard, heard us pivot as a company and discussing more and more about how multi-cloud is becoming a reality for our customers today. And when we listen and talk with our customers, they really describe multi-cloud challenges and a few key threads. One, the complexity is growing very, very quickly. Two, they're having a harder time controlling how their users are accessing the various different clouds. And then of course, finally the cloud costs are growing unchecked as well. So we, we like to describe this phenomenon as multi-cloud by design. We're essentially, organizations are waking up and seeing cloud sprawl around their organization every day. And this is creating more and more of those challenges. So of course at Dell we've got a strong point of view that you don't need to build multicloud by by default, rather it's multicloud by design where you're very intentional in how you do multicloud. >>And how we deliver multicloud by design is through apex. Apex is our modern cloud and our modern consumption experience. So when you think about the innovation as well, Dave, like we've been on a pretty quick track record here in that, you know, the beginning of this year we introduced brand new Apex backup services that provides that SAS based backup service. We've introduced or announced project outline, which is bringing our storage software, intellectual property from on-prem and putting it and running it natively in the public cloud. We've also introduced new Apex cyber recovery services that is simplifying how customers protect against cyber attacks. They can run an Amazon Azure, aw, I'm sorry, Amazon, aws, Azure or Google. And then, you know, we are really focused on this multi-cloud ecosystem. We announce key partnerships with SaaS providers such as Snowflake, where you can now access our information or our data from on-prem through the Snow Snowflake cloud. >>Or if needed, we can actually move the data to the Snowflake cloud if required. So we're continuing to build out that ecosystem SaaS providers. And then finally I would say, you know, we made a big strategic announcement just recently with Red Hat, where we're not only delivering new Apex container services, but we announce the strategic partnership to build jointly engineered solutions to address hybrid and multi-cloud solutions going forward. You know, VMware is gonna always continue to be a key partner of ours at the la at the recent VMware explorer we announced new Tansu integration. So, So Dave, I, I think in a nutshell we've been innovating at a very, very fast pace. We think there is a better way to do multi-cloud and that's multi-cloud by design. >>Yeah, we heard that at Dell Technologies world. First time I had heard that multi-cloud by design versus sort of default, which is great Alpine, which is sort of our, what we called super cloud in the making. And then of course the ecosystem is critical for any cloud company. VMware of course, you know, top partner, but the Snowflake announcement was very interesting Red Hat. So seeing that expand, now let's go out to the edge. How's it going with the edge expansion? There's gotta be new speaking of ecosystem, the edge is like a whole different, you know, OT type, that's right, ecosystem, that's telcos what and what's this new frontier platform all about? >>Yeah, yeah. So we've talked a lot about cloud and multi clouds, we've talked about private and hybrid cloud, we've talked about public clouds, clouds and cos, telcos, et cetera. There's really been one key piece of our multi-cloud and technology strategy that we haven't spent a lot of time on. And that's the edge. And we do see that as that next frontier for our customers to really gain that competitive advantage that is created from their data and get closer to the point of creation where the data lives. And that's at the edge. We see the edge infrastructure space growing very, very quickly. We see upwards of 300% year of year growth in terms of amount of data being created at the edge. That's almost 3000 exabytes of data by 2026. So just incredible growth. And the edge is not really new for Dell. We've been at it for over 20 years of delivering edge solutions. >>81% of the Fortune 100 companies in the US use Dell solutions today at the Edge. And we are the number one OEM provider of Edge solutions with over 44,000 customers across over 40 industries and things like manufacturing, retail, edge healthcare, and more. So Dave, while we've been at it for a long time, we have such a, a deep understanding of how our customers are using Edge solutions. Say the bottom line is the game has gotta change. With that growth that we talked about, the new use cases that are emerging, we've got to un unlock this new frontier for customers to take advantage of the edge. And that's why we are announcing and revealing Project Frontier. And Project Frontier in its most simplest form, is a software platform that's gonna help customers and organizations really radically simplify their edge deployments by automating their edge operations. You know, with Project Frontier organizations are really gonna be able to manage, OP, and operate their edge infrastructure and applications securely, efficiently and at scale. >>Okay, so it is, first of all, I like the name, it is software, it's a software architecture. So presumably a lot of API capabilities. That's right. Integration's. Is there hardware involved? >>Yeah, so of course you'll run it on Dell infrastructure. We'll be able to do both infrastructure orchestration, orchestration through the platform, but as well as application orchestration. And you know, really there's, there's a handful of key drivers that have been really pushing our customers to take on and look at building a better way to do the edge with Project Frontier. And I think I would just highlight a handful of 'em, you know, freedom of choice. We definitely see this as an open ecosystem out there, even more so at the Edge than any other part of the IT stack. You know, being able to provide that freedom of choice for software applications or I O T frameworks, operational technology or OT for any of their edge use cases, that's really, really important. Another key area that we're helping to solve with Project Frontier is, you know, being able to expect zero trust security across all their edge applications from design to deployment, you know, and of course backed by an end and secure supply chain is really, really important to customers. >>And then getting that greater efficiency and reliability of operations with the centralized management through Project Frontier and Zero Touch deployments. You know, one of the biggest challenges, especially when you get out to the far, far reach of the frontier is really IT resources and being able to have the IT expertise and we built in an enormous amount of automation helps streamline the edge deployments where you might be deploying a single edge solution, which is highly unlikely or hundreds or thousands, which is becoming more and more likely. So Dave, we do think Project Frontier is the right edge platform for customers to build their edge applications on now and certain, excuse me, certainly, and into the future. >>Yeah. Sam, no truck rolls. I like it. And you, you mentioned, you mentioned Zero trust. So we have Mother's Day, we have Father's Day. The kids always ask When's kids' day? And we of course we say every day is kids' day and every day should be cybersecurity awareness day. So, but we have cybersecurity awareness month. What does it mean for Dell? What are you hearing from customers and, and how are you responding? >>Yeah, yeah. No, there isn't a more prevalent pop of mind conversation, whether it's the boardroom or the IT departments or every company is really have been forced to reckon with the cybersecurity and ransom secure issues out there. You know, every decision in IT department makes impacts your security profile. Those decisions can certainly, positively, hopefully impact it, but also can negatively impact it as well. So data security is, is really not a new area of focus for Dell. It's been an area that we've been focused on for a long time, but there are really three core elements to cyber security and data security as we go forward. The first is really setting the foundation of trust is really, really important across any IT system. And having the right supply chain and the right partner to partner with to deliver that is kind of the foundation in step one. >>Second, you need to of course go with technology that is trustworthy. It doesn't mean you are putting it together correctly. It means that you're essentially assembling the right piece parts together. That, that coexist together in the right way. You know, to truly change that landscape of the attackers out there that are gonna potentially create risk for your environment. We are definitely pushing and helping to embrace the zero trust principles and architectures that are out there. So finally, while when you think about security, it certainly is not absolute all correct. Security architectures assume that, you know, there are going to be challenges, there are going to be pain points, but you've gotta be able to plan for recovery. And I think that's the holistic approach that we're taking with Dell. >>Well, and I think too, it's obviously security is a complicated situation now with cloud you've got, you know, shared responsibility models, you've got that a multi-cloud, you've got that across clouds, you're asking developers to do more. So I think the, the key takeaway is as a security pro, I'm looking for my technology partner through their r and d and their, you mentioned supply chain processes to take that off my plate so I can go plug holes elsewhere. Okay, Sam, put a bow on Dell Technology Summit for us and give us your closing thoughts. >>Yeah, look, I I think we're at a transformative point in it. You know, customers are moving more and more quickly to multi-cloud environments. They're looking to consume it in different ways, such as as a service, a lot of customers edge is new and an untapped opportunity for them to get closer to their customers and to their data. And of course there's more and more cyber threats out there every day. You know, our customers when we talk with them, they really want simple, consistent infrastructure options that are built on an open ecosystem that allows them to accomplish their goals quickly and successfully. And look, I think at Dell we've got the right strategy, we've got the right portfolio, we are the trusted partner of choice, help them lead, lead their, their future transformations into the future. So Dave, look, I think it's, it's absolutely one of the most exciting times in it and I can't wait to see where it goes from here. >>Sam, always fun catching up with you. Appreciate your time. >>Thanks Dave. >>All right. A Dell tech world in Vegas this past year, one of the most interesting conversations I personally had was around hybrid work and the future of work and the protocols associated with that and the mindset of, you know, the younger generation. And that conversation was with Jen Savira and we're gonna speak to Jen about this and other people and culture topics. Keep it right there. You're watching the cube's exclusive coverage of Dell Technology Summit 2022. Okay, we're back with Jen Vera, who's the chief human resource officer of Dell, and we're gonna discuss people, culture and hybrid work and leadership in the post isolation economy. Jen, the conversations that we had at Dell Tech World this past May around the new work environment were some of the most interesting and engaging that I had personally. So I'm really eager to, to get the update. It's great to see you again. Thanks for coming on the cube. >>Thanks for having me Dave. There's been a lot of change in just a short amount of time, so I'm excited to, to share some of our learnings >>With you. I, I mean, I bet there has, I mean, post pandemic companies, they're trying, everybody's trying to figure out the return to work and, and what it looks like. You know, last May there was really a theme of flexibility, but depending, we talked about, well, millennial or not young old, and it's just really was mixed, but, so how have you approached the topic? What, what are your policies? What's changed since we last talked? You know, what's working, you know, what's still being worked? What would you recommend to other companies to over to you? >>Yeah, well, you know, this isn't a topic that's necessarily new to Dell technology. So we've been doing hybrid before. Hybrid was a thing. So for over a decade we've been doing what we called connected workplace. So we have kind of a, a history and we have some great learnings from that. Although things did change for the entire world. You know, March of 2020, we went from kind of this hybrid to everybody being remote for a while. But what we wanted to do is, we're such a data driven company, there's so many headlines out there, you know, about all these things that people think could happen will happen, but there wasn't a lot of data behind it. So we took a step back and we asked our team members, How do you think we're doing? And we asked very kind of strong language because we've been doing this for a while. >>We asked them, Do you think we're leading in the world of hybrid in 86% of our team members said that we were, which is great, but we always know there's nuance right behind that macro level. So we, we asked 'em a lot of different questions and we just went on this kind of myth busting journey and we decided to test some of those things. We're hearing about Culture Willow Road or new team members will have trouble being connected or millennials will be different. And we really just collected a lot of data, asked our team members what their experience is. And what we have found is really, you don't have to be together in the office all the time to have a strong culture, a sense of connection, to be productive and to have it really healthy business. >>Well, I like that you were data driven around it in the data business here. So, but, but there is a lot of debate around your culture and how it suffers in a hybrid environment, how remote workers won't get, you know, promoted. And so I'm curious, you know, and I've, and I've seen some like-minded companies like Dell say, Hey, we, we want you guys to work the way you wanna work. But then they've, I've seen them adjust and say, Well yeah, but we also want you to know in the office be so we can collaborate a little bit more. So what are you seeing at Dell and, and, and how do you maintain that cultural advantage that you're alluding to in this kind of strange, new ever changing world? >>Yeah, well I think, look, one approach doesn't fit all. So I don't think that the approach that works for Dell Technologies isn't necessarily the approach that works for every company. It works with our strategy and culture. It is really important that we listen to our team members and that we support them through this journey. You know, they tell us time and time again, one of the most special things about our culture is that we provide flexibility and choice. So we're not a mandate culture. We really want to make sure that our team members know that we want them to be their best and do their best. And not every individual role has the same requirements. Not every individual person has the same needs. And so we really wanna meet them where they are so that they can be productive. They feel connected to the team and to the company and engaged and inspired. >>So, you know, for, for us, it really does make sense to go forward with this. And so we haven't, we haven't taken a step back. We've been doing hybrid, we'll continue to do hybrid, but just like if you, you know, we talk about not being a mandate. I think the companies that say nobody will come in or you have to come in three days a week, all of that feels more limiting. And so what we really say is, work out with your team, work out with your role, workout with your leader, what really makes the most sense to drive things forward. >>I >>You were, so >>That's what we, you were talking before about myths and you know, I wanna talk about team member performance cuz there's a lot of people believe that if, if you're not in the office, you have disadvantages, people in the office have the advantage cuz they get FaceTime. Is is that a myth? You know, is there some truth to that? What, what do you think about that? >>Well, for us, you know, we look, again, we just looked at the data. So we said we don't wanna create a have and have not culture that you're talking about. We really wanna have an inclusive culture. We wanna be outcome driven, we're meritocracy. But we went and we looked at the data. So pre pandemic, we looked at things like performance, we looked at rewards and recognition, we looked at attrition rates, we looked at sentiment, Do you feel like your leader is inspiring? And we found no meaningful differences in any of that or in engagement between those who worked fully remote, fully in the office or some combination between. So our data would bust that myth and say, it doesn't, you don't have to be in an office and be seen to get ahead. We have equitable opportunity. Now, having said that, you always have to be watching that data. And that's something that we'll continue to do and make sure that we are creating equal opportunity regardless of where you work. >>And it's personal too, I think, I think some people can be really productive at home. I happen to be one that I'm way more productive in the office cause the dogs aren't barking. I have less distractions. And so I think we think, and, and I think the takeaway that in just in talking to, to, to you Jen and, and folks at Dell is, you know, whatever works for you, we're we're gonna, we're gonna support. So I I wanted to switch gears a little bit, talk about leadership and, and very specifically empathic leadership has been said to be, have a big impact on attracting talent, retaining talent, but, but it's hard to have empathy sometimes. And I know I saw some stats in a recent Dell study. It was like two thirds the people felt like their organization underestimates the people requirements. And I, I ask myself, I'm like, what am I missing? I hope, you know, with our folks, so especially as it relates to, to transformation programs. So how can human resource practitioners support business leaders generally, specifically as it relates to leading with empathy? >>I think empathy's always been important. You have to develop trust. You can have the best strategy in the world, right? But if you don't feel like your leader understands who you are, appreciates the the value that you bring to the company, then you're not gonna get very far. So I think empathetic leadership has always been part of the foundation of a trusting, strong relationship between a leader and a team member. But if I think we look back on the last two years, and I imagine it'll be even more so as we go forward, empathetic leadership will be even more important. There's so much going on in the world, politically, socially, economically, that taking that time to say you want your team members to see you as credible, that you and confident that you can take us forward, but also that, you know, and understand me as a human being. >>And that to me is really what it's about. And I think with regard to transformation that you brought up, I think one of the things we forget about is leaders. We've probably been thinking about a decision or transformation for months or weeks and we're ready to go execute, we're ready to go operationalize that thing. And so sometimes when we get to that point, because we've been talking about it for so long, we send out the email, we have the all hands and we just say we're ready to go. But our team members haven't always been on that journey for those months that we have. And so I think that empathetic moment to say, Okay, not everybody is on a change curve where I am. Let's take a pause, let me put myself in their shoes and really think about how we bring everybody along. >>You know, Jen, in the spirit of myth busting, I mean I'm one of those people who felt like that a business is gonna have a hard time, harder time fostering this culture of collaboration and innovation post isolation economy as they, they could pre covid. But you know, I noticed there's a, there's an announcement today that came across my desk, I think it's from Newsweek. Yes. And, and it's the list of top hundred companies recognized for employee motivation satisfaction. And it was really interesting because you, you always see, oh, we're the top 10 or the top hundred, But this says as a survey of 1.4 million employees from companies ranging from 50 to 10,000 employees. And it recognizes the companies that put respect, caring, and appreciation for their employees at the center of their business model. And they doing so have earned the loyalty and respect of the people who work for them. >>Number one on the list is Dell sap. So congratulations SAP was number two. I mean, there really isn't any other tech company on there, certainly no large tech companies on there. So I always see these lists, they go, Yeah, okay, that's cool, top a hundred, whatever. But top one in, in, in an industry where there's only two in the top is, is pretty impressive. And how does that relate to fostering my earlier skepticism of a culture of collaboration? So first of all, congratulations, you know, how'd you do it? And how are you succeeding in, in this new world? >>Well thanks. It does feel great to be number one, but you know, it doesn't happen by accident. And I think while most companies have a, a culture and a spouse values, we have ours called the culture code. But it's really been very important to us that it's not just a poster on the wall or or words on paper. And so we embed our culture code into all of our HR practices, that whole ecosystem from recognition of rewards to performance evaluation, to interviewing, to development. We build it into everything. So it really reflects who we are and you experience it every day. And then to make sure that we're not, you know, fooling ourselves, we ask all of our employees, do you feel like the behaviors you see and the experience you have every day reflects the culture code? And 94% of our team members say that, in fact it does. So I think that that's really been kind of the secret to our success. If you, if you listen to Michael Dell, he'll always say, you know, the most special thing about Dell is our culture and our people. And that comes through being very thoughtful and deliberate to preserve and protect and continue to focus on our culture. >>Don't you think too that repetition and, well first of all, belief in that cultural philosophy is, is important. And then kind of repeating, like you said, Yeah, it's not just a poster in the wall, but I remember like, you know, when we're kids, your parents tell you, okay, power positive thinking, do one to others as others, you know, you have others do it to you. Don't make the say you're gonna do some dumb things but don't do the same dumb things twice and you sort of fluff it up. But then as you mature you say, Wow, actually those were, >>They might have had a >>Were instilled in me and now I'm bringing them forward and, you know, paying it forward. But, but so i, it, it, my, I guess my, my point is, and it's kind of a point observation, but I'll turn it into a question, is isn't isn't consistency and belief in your values really, really important? >>I couldn't agree with you more, right? I think that's one of those things that we talk about it all the time and as an HR professional, you know, it's not the HR people just talking about our culture, it's our business leaders, it's our ceo, it's our COOs ev, it's our partners. We share our culture code with our partners and our vendors and our suppliers and, and everybody, this is important. We say when you interact with anybody at Dell Technologies, you should expect that this is the experience that you're gonna get. And so it is something that we talk about that we embed in, into everything that we do. And I think it's, it's really important that you don't just think it's a one and done cuz that's not how things really, really work >>Well. And it's a culture of respect, you know, high performance, high expectations, accountability at having followed the company and worked with the company for many, many years. You always respect the dignity of your partners and your people. So really appreciate your time Jen. Again, congratulations on being number one. >>Thank you so much. >>You're very welcome. Okay. You've been watching a special presentation of the cube inside Dell Technology Summit 2022. Remember, these episodes are all available on demand@thecube.net and you can check out s silicon angle.com for all the news and analysis. And don't forget to check out wikibon.com each week for a new episode of breaking analysis. This is Dave Valante, thanks for watching and we'll see you next time.

>>Welcome back to the Cube's exclusive coverage of the Dell Technology Summit. I'm Dave Ante. We're going inside with Dell Execs to extract the signal from the noise. And right now we're gonna dig into customer requirements in a data intensive world and how cross cloud complexities get resolved from a product development perspective and how the ecosystem fits in to that mosaic to close the gaps and accelerate innovation. And with me now is friend of the Cube, Jeff Boudreau. He's the president of the Infrastructure Solutions Group, ISG at Dell Technologies. Jeff, always good to see you. Welcome. >>You too. Thank you for having me. It's great to see you and thanks for having me back on the key. I'm thrilled to be here. >>Yeah, it's our pleasure. Okay, so let's talk about what you're observing from customers today. You know, we talk all the time about operating in a data driven multi-cloud world, blah, blah, blah, blah. But what does that all mean to you when you have to translate that noise into products that solve specific customer problems, Jeff? >>Sure. Hey, great question. And everything always starts with our customers. They're our motivation. They're top of mind in everything we do. My leadership team and I spend a lot of time with our customers. We're listening, we're learning, we're really understanding their pain points, and we wanna get their feedback in regards to our solutions. Both turn and future offerings really ensured that we're aligned to meeting their business objectives. I would say from these conversations, I'd say customers are telling us several things. First, it's all about data for no surprise going back to your opening. And second, it's about the multi-cloud world. And I'd say the big thing coming from all of this is that both of those is driving a ton of complexity for our customers. And I'll unpack that just a bit, which is first the data. As we all know, data is growing at unprecedented rates with more than 90% of the world's data being produced in the last two years alone. >>And you can just think of that in its everywhere, right? And so as it is, the IT world shifts towards distributed compute to support that data growth and that data gravity to really extract more value from that data in real time environments become inherently more and more hybrid and more and more multi-cloud. Which leads me to the second key point that I've been hearing from our customers, which it's a multi-cloud world, not new news. Customers by default have multiple clouds running across multiple locations. That's on-prem and off, it's running at the edge and it's serving a variety of different needs. Unfortunately, for most of our CU customers, multicloud actually added to their complexity. As we've discussed, it's been a lot more of multicloud by default versus multicloud by design. Really think about customers, I I, I'm talking to 'EM all the time. You think about the data complexity, that's the growth in the graph. >>You think about their infrastructure complexity, shifting from central to decentralized it, you think of a multi-cloud complexity. So you have these walled gardens, if you will. So you have multiple vendors and you have these multiple contracts that all creates operational complexity for their teams around their processes of their tools. And then you think about the security complexity that that drives with the, just the increased tax service and the list goes on. So what are we seeing for our customers? They, what they really want from, also what they're asking us for is simplicity, not complexity. The immediacy, not latency. They're asking for open and align versus I'd say siloed and closed. And they're looking for a lot more agility and not rigidity in what we do. So they really wanna simplify everything. They're looking for a simpler IT in a more agile it, and they want more control of their data, right? >>And so, and they want to extract more of the value to enrich their business or their customer engagements, which all sounds pretty obvious and we've probably all heard it a bunch, but it's really hard to achieve. And that's where I believe, and we believe as Dell that we, it creates a big opportunity for us to really help our customers as that great simplifier of it. We're already doing this today on just a couple quick examples. First is Salesforce. We've supported recently, we've supported their global expansion with a multi-cloud solution to help them drive their business growth. Our solution delivered a reliable and consistent IT experience. We go back to that complexity and it was across a very distributed environment, including more than 60 data centers, 230 countries in hundreds of thousands of customers. It really provided Salesforce with the flexibility of placing workloads and data in an environment based on the right service level. >>Objective things like cost complexity or even security compliance considerations. The second customer A is a big New England Patriot fan. And Dan, Dave, I know you are as well. Oh yeah, this one's near, near data, my heart, it's the craft group. We just created a platform to span all their businesses that created more, I'd say data driven, immersive, secure experience, which is allowing them to capture data at the edge and use it for realtime insights for things like cyber resiliency, but also like safety of the facilities. And as being a pare fan like I am Dave, they truly are meeting us where we are in, in our seats on their mobile devices and also in the parking lot. So just keep that in mind next time you're there. But bottom line, everything we're doing is really to make it simpler for our customers and to help them get the most of their data. I'd say we're gonna do this, is it through a multi-cloud by design approach, which we talked a lot about with you and and others at Dell Tech world earlier this year, >>Right? And we had Salesforce on, actually at Dell Tech Group. The craft group is interesting because, you know, when you get to the stadium, you know, everybody's trying to get, get, get out to the internet and, and, but then the experience is so much better if you can actually, you know, deal with that edge. So I wanna talk about complexity though. You got data, you got, you know, the, the edge, you got multiple clouds, you got a different operating model across security models, different. So a lot of times in this industry we solve complexity with more complexity and it's like a bandaid. So I wanna, I wanna talk to, to how you're innovating around simplicity in ISG to address this complexity and what this means for Dell's long term strategy. >>Sure, I'd love to. So first I, I'd like to state the obvious, which are our investments in our innovations really focused on advancing, you know, our, our our customers needs, right? So we are really, our investments are gonna be targeted. We, we believe customers can have the most value. And some of that's gonna be around how we create strategic partnerships as well connected to what we just spoke about. Much of the complexity of customers have or experiencing is in the orchestration and management of all the data in all these different places and customers, you know, they must be able to quickly deploy and operate across cloud environments. They need to increase their developer productivity, really enabling those developers that do what they do best, which is creating more value for their customers than for their businesses. Our innovation efforts are really focused on addressing this by delivering an open and modern IT architecture that allows customers to run and manage any workload in any cloud anywhere. >>Data lives we're focused on, also focused on consumption based solutions, which allow for a greater degree of simplicity and flexibility, which they're really asking for as well. The foundation for this is our software defined common storage layer. That common storage layer, You can think about this, Dave, as our ias if you will. It underpins our data access in mobility across all data types of locations. So you can think private, public, telecom, colo, edge, and it's delivered in a secure, holistic, and consistent cloud experience through Apex. We are making a ton of progress to let you, just to be, just to be clear, we made headway in things like Project Alpine, which you're very well aware of. This is our storage as a service. We announce us back in, in January, which brings our unique software IP from our flagship storage platform to all the major public clouds, really delivering the best of both world, allowing our customers to take advantage of Dell's enterprise class data services and storage software, such as performance at scale, resiliency, efficiency and security. >>But in addition to that, we're leveraging the breadth of the public cloud services, right? They're on demand scaling capabilities and access to analytical services. So in addition, we're really, we're on our way to win at the edge as well with Project Frontier, which reduces complexity at the edge by creating an open and secure software platform to help our customers simplify their edge operations, optimize their edge environments and investments, secure that edge environment as well. I believe you're gonna be discussing Cru in Frontier here with Sam Broco in the very near future. So I won't give up more, too many more details there. And lastly, we're also scaling Apex, which, you know, well shifting from our vision, really shifting from vision to reality and introducing several new Apex service offerings, which are coming to market over the next month or so. And the intent is really supporting our customers on their as a service transitions by modernize the consumption experience and providing that flexible as a service model. Ultimately, we're trying to help our customers achieve that multicloud by design to really simplify it and unlock the power of their data. >>So some good examples there. I I like to talk about the super Cloud as you, you know, you're building on top of the, you know, hyperscale infrastructure and you got Apex is your cloud, the common storage layer, you call it your ISAs. And that's, that's a ingredient in what we call the super cloud out to the edge. You have to have a common platform there and one of the hallmarks of a cloud company. And as you become a cloud company, everybody's a cloud company ecosystem becomes really, really important in terms of product development and, and innovation. Matt Baker always loves to stress it's not a zero sum game. And, and I think Super Cloud recognizes that, that there's value to be built on top of other clouds and, and, and of course on top of your infrastructure so that your ecosystem can add value. So what role does the ecosystem play there? >>For me, it's, it's pretty clear. It's, it's, it's critical. I can't say that enough above the having an open ecosystem. Think about everything we just discussed, and I agree with your super cloud analogy. I agree with what Matt Baker had said to you, I would certain no one company can actually address all the pain points and all the issues and challenges our customers are having on their own. Not one. I think customers really want and deserve an open technology ecosystem, one that works together. So not these close stacks that discourages interoperability or stifles innovation and productivity of each of our teams. We del I guess, have a long history of supporting open ecosystems that really put customers first. And to be clear, we're gonna be at the center of the multi-cloud ecosystem and we're working with partners today to make that a reality. I mean, just think of what we're doing with VMware. >>We continue to build on our first and best alliances with them in August at their VMware explorer, which I know you were at. We announced several joint engineering initiatives to really help customers more easily manage and gain value from their data and their infrastructure. For multi-cloud. Specifically, we strength our relationship with VMware and know with Tansu as part of that. In addition, just a few weeks ago we announced our partnership with Red Hat to simplify our multicloud deployments for managing containerized workloads. I'd say, and using your analogy, I could think of that as our multicloud platform. So that's kind of our PAs layer, if you will. And as you're aware, we have a very long standing and strategic partnership with Microsoft and I'd say stay tuned. There's a lot more to come with them and also others in this multi-cloud space. Shifting a bit to some of the growth engines that my team's responsible for the edge, right? >>As you think about data being everywhere, we've established partnerships for the Edge as well with folks like PTC and Litmus for the manufacturing edge, but also folks like Deep North for the retail edge analytics in data management, using your Supercloud analogy, Dave the sa, right? This is our SAS layer. We've announced that we're collaborating, partnering with folks like Snowflake and, and there's other data management companies as well to really simplify data access and accelerate those data insights. And then given customers choice of where they'd like to have their IT and their infrastructure, we've we're expanding our colo partnerships as well with folks like Equinox and, and they're allowing us to broaden our availability of Apex, providing customers the flexibility, take advantage of those as a service offerings wherever it's delivered and where they can get the most value. So those are just some you can hear from me. I think it's critical not only for, for us, I think it's critical for our customers. I think it's been critical, critical for the entire, you know, industry as a whole to really have that open technology ecosystem as we work with our customers on our multi-cloud solutions really to meet their needs. We'll continue to collaborate with whoever customers choose and you know, and who they want us to do business with. So I'd say a lot more coming in that space. >>So it's been an interesting three years for you, just, just over three years now since you've been made the president of the I isg. And so you had to dig in and it was obviously strange time around the world, but, but you really had to look at, okay, how do we mo modernize the platform? How do we make it, you know, cloud first? You've mentioned the edge, we're expanding. So what are the big takeaways? What do you want customers and our audience to understand? Just some closing thoughts and if you could summarize. >>Sure. So I'd say first, you know, we've discussed, we're working in a very fast paced, ever changing market with massive amounts of data that needs to be managed. It's very complex and our customers need help with that complexity. I believe that Dell Technologies is uniquely positioned to help as their multi-cloud champion. No one else can solve the breadth and depth of the challenges like we can. And we're gonna help our customers move forward when they basically moving from a multicloud by default, as we've discussed before, to multicloud by design. And I'm really excited for the opportunity to work with our customers to help them expand that ecosystem as they truly realize the future of it and, and what they're trying to accomplish. >>Jeff, thanks so much. Really appreciate your time. Always a pleasure. Go pats and we'll see you on the blog. >>Thanks Dave. >>All right, you're watching exclusive insights from Dell Technology Summit on the cube, your leader in enterprise and emerging tech coverage.

(bright music) >> Hello everyone, this is Dave Vellante, and you're watching The Cube's coverage of the Dell Technology Summit 2022, with exclusive behind the scenes interviews featuring Dell executive perspectives. And right now we're going to explore Apex, which is Dell's As-a-Service offering, Dell's multi-cloud and Edge strategies, and the momentum around those. And we have news around Project Frontier, which is Dell's vision for its Edge platform. And there's so much happening here. And don't forget, it's Cyber Security Awareness Month. Sam Grocott is here. He's the Senior Vice President of Marketing at Dell Technologies. Sam, always great to see you. How you doing? >> Always great to be here, Dave. >> All right, let's look at cloud. Everybody's talking about cloud Apex, multi-cloud. What's the update? How's it going? Where's the innovation and focal points of the strategy? >> Yeah, yeah. Look, Dave, if you think back over the course of this year, you've really heard us pivot as a company and discussing more and more about how multi-cloud is becoming a reality for our customers today. And when we listen and talk with our customers, they really describe multi-cloud challenges in a few key threads. One, the complexity is growing very, very quickly. Two, they're having a harder time controlling how their users are accessing the various different clouds. And then of course, finally, the cloud costs are growing unchecked, as well. So we like to describe this phenomenon as multi-cloud by design, where essentially organizations are waking up and seeing cloud sprawl around their organization every day. And this is creating more and more of those challenges. So of course at Dell we've got a strong point of view that you don't need to build multi-cloud by default, rather it's multi-cloud by design, where you're very intentional in how you do multi-cloud. And how we deliver multi-cloud by design is through Apex. Apex is our modern cloud and our modern consumption experience. So when you think about the innovation as well, Dave like, we've been on a pretty quick track record here in that, you know, the beginning of this year we introduced brand new Apex backup services that provides that SAS-based backup service. We've introduced, or announced, Project Alpine which is bringing our storage software intellectual property from on-prem, and putting it and running it natively in the public cloud. We've also introduced new Apex cyber recovery services that is simplifying how customers protect against cyber attacks. They can run in Amazon, Azure, AW I'm sorry, Amazon, AWS, Azure, or Google. And then, you know, we are really focused on this multi-cloud ecosystem. We announced key partnerships with SAS providers such as Snowflake, where you can now access our information, or our data, from on-prem through the Snowflake cloud. Or if needed, we can actually move the data to the Snowflake cloud, if required. So we're continuing to build out that ecosystem SAS providers. And then finally I would say, you know, we made a big strategic announcement just recently with Red Hat, where we're not only delivering new Apex container services, but we announced a strategic partnership to build jointly engineered solutions to address hybrid and multi-cloud solutions going forward. You know VMware is going to always continue to be a key partner of ours. At the more recent VMware explorer, we announced new Tansu integration. So Dave, I think in a nutshell, we've been innovating at a very, very fast pace. We think there is a better way to do multi-cloud and that's multi-cloud by design. >> Yeah, we heard that at Dell Technologies World. First time I had heard that multi-cloud by design versus to the default, which is great. Alpine, which is sort of our, what we call, "super cloud in the making." And then of course the ecosystem is critical for any cloud company. VMware of course, you know, top partner. But the Snowflake announcement was very interesting. Red Hat, so seeing that expand. Now let's go out to the Edge. How's it going with the Edge expansion? There's got to be new, speaking of ecosystem, the Edge is like a whole different you know, OT type of ecosystem, >> That's right. Telcos. And what's this new Frontier platform all about? >> Yeah, yeah. So we've talked a lot about cloud and multi-clouds. We've talked about private and hybrid clouds. We've talked about public clouds, clouds and Kronos, Telcos, et cetera. There's really been one key piece of our multi-cloud and technology strategy that we haven't spent a lot of time on. And that's the Edge. And we do see that as that next frontier for our customers to really gain that competitive advantage that is created from their data and get closer to the point of creation where the data lives, and that's at the Edge. We see the Edge infrastructure space growing very, very quickly. We've seen upwards of 300% year-of-year growth in terms of amount of data being created at the Edge. That's almost 3000 exabytes of data by 2026. So just incredible growth. And the Edge is not really new for Dell. We've been at it for over 20 years of delivering Edge solutions. 81% of the Fortune 100 companies in the US use Dell Solutions today at the Edge. And we are the number one OEM provider of Edge Solutions with over 44,000 customers across over 40 industries in things like manufacturing, retail, Edge, healthcare, and more. So Dave, while we've been at it for a long time, we have such a deep understanding of how our customers are using Edge Solutions. Say, the bottom line is the game has got to change. With that growth that we talked about, the new use cases that are emerging, we've got to unlock this new Frontier for customers to take advantage of the Edge. And that's why we are announcing and revealing Project Frontier. And with Project Frontier in its most simplest form is a software platform that's going to help customers and organizations really radically simplify their edge deployments by automating their edge operations. You know, with Project Frontier organizations are really going to be able to manage, and operate their edge infrastructure and application securely, efficiently, and at scale. >> Okay, so it is, first of all, I like the name. It is software, it's a software architecture. So presumably a lot of API capabilities. >> That's right. >> Integration. Is there hardware involved? >> Yeah, so of course you'll run it on a Dell infrastructure. We'll be able to do both infrastructure orchestration through the platform, but as well as application orchestration. And you know, really there's a handful of key drivers that have been really pushing our customers to take on and look at building a better way to do the edge with Project Frontier. And I think I would just highlight a handful of them. You know, freedom of choice. We definitely see this as an open ecosystem out there even more so at the Edge than any other part of the IT stack. You know, being able to provide that freedom of choice for software applications or IoT frameworks, operational technology, or OT for any of their edge use cases, that's really, really important. Another key area that we're helping to solve with Project Frontier is, you know, being able to expect zero trust security across all their Edge applications, from design to deployment, you know, and of course backed by a secure supply chain is really, really important to customers. And then getting that greater efficiency and reliability of operations with a centralized management through Project Frontier and Zero Touch deployments. You know, one of the biggest challenges especially when you get out to the far, far reach of the Frontier, is really IT resources and being able to have that IT expertise. And we built in an enormous amount of automation to help streamline the Edge deployments where you might be deploying a single-edge solution which is highly unlikely, or hundreds or thousands, which is becoming more and more likely. So Dave, we do think Project Frontier is the right Edge platform for customers to build their Edge applications on now, and certain, excuse me, certainly and into the future. >> Yeah. Sam, no truck rolls. I like it. (laughing) And you, you mentioned, you mentioned Zero trust. So we have Mother's Day, you know, we have Father's Day. The kids always ask, "When's Kids' day?" And we of course we say, "Every day is Kids' Day," and every day should be Cybersecurity Awareness Day. So, (laughs) but we have Cybersecurity Awareness Month. What does it mean for Dell? What are you hearing from customers and how are you responding? >> Yeah, yeah. No, there isn't a more prevalent top-of-mind conversation, whether it's the boardroom or the IT departments, or every company is really have been forced to reckon with the cyber security and ransom secure issues out there. You know, every decision in IT department makes, impacts your security profile. Those decisions can certainly, positively, hopefully impact it, but also can negatively impact it, as well. So, data security is really not a new area of focus for Dell. It's been an area that we've been focused on for a long time. But there are really three core elements to cybersecurity and data security as we go forward. The first is really setting the foundation of trust is really, really important across any IT system and having the right supply chain and the right partner to partner with to deliver that. It's kind of the foundation in step one. Second, you need to, of course, go with technology that is trustworthy. It doesn't mean you are putting it together correctly. It means that you're essentially assembling the right piece parts together, that coexist together in the right way. You know, to truly change that landscape of the attackers out there that are going to potentially create risk for your environment, we are definitely pushing and helping to embrace the zero trust principles and architectures that are out there. So finally, while when you think about security it certainly is not absolute all correct. Security architectures assume that, you know, there are going to be challenges, there are going to be pain points, but you've got to be able to plan for recovery. And I think that's the holistic approach that we're taking with Dell. >> Well, and I think too, it's obviously security is a complicated situation. Now with cloud you've got, you know, shared responsibility models, you got that multi-cloud, you got that across clouds, you're asking developers to do more. So I think the key takeaway is as a security pro, I'm looking for my technology partner through their R&D and their, you mentioned, supply chain processes to take that off my plate so I can go plug holes elsewhere. Okay. Sam, put a bow- >> That's right. >> on Dell Technology Summit for us and give us your closing thoughts. >> Yeah, look, I think we're at a transformative point in IT. You know, customers are moving more and more quickly to multi-cloud environments. They're looking to consume IT in different ways, such as as a service. A lot of customers, Edge is new and an untapped opportunity for them to get closer to their customers and to their data. And of course there's more and more cyber threats out there every day. You know, our customers when we talk with them, they really want simple, consistent infrastructure options that are built on an open ecosystem that allows them to accomplish their goals quickly and successfully. And look, I think at Dell we've got the right strategy we've got the right portfolio. We are the trusted partner of choice to help them lead their future transformations into the future. So, Dave, look, I think it's, it's absolutely one of the most exciting times in IT, and I can't wait to see where it goes from here. >> Sam, always fun catching up with you. Appreciate your time. >> Thanks, Dave. >> All right. At Dell Tech World in Vegas this past year, one of the most interesting conversations I personally had was around hybrid work and the future of work, and the protocols associated with that, and the mindset of, you know, the younger generation. And that conversation was with Jenn Saavedra, and we're going to speak to Jenn about this and other people and culture topics. Keep it right there. You're watching The Cube's exclusive coverage of Dell Technology Summit 2022. (bright music)

[Music] welcome to the great super cloud debate a power panel of three top technology industry analysts maribel lopez is here she's the founder and principal analyst at lopez research keith townsend is ceo and founder of the cto advisor and sanjeev mohan is principal at sanjmo super cloud is a term that we've used to describe the future of cloud architectures the idea is that super clouds are built on top of hyperscaler capex infrastructure and the idea is it goes beyond multi-cloud the premise being that multi-cloud is primarily a symptom of multi-vendor or m a or both and results in more stove we're going to talk about that super cloud's meant to connote a new architecture that leverages the underlying primitives of hyperscale clouds but hides and abstracts that complexity of each of their respective clouds and adds new value on top of that with services and a continuous experience a similar or identical experience across more than one cloud people may say hey that's multi-cloud we're going to talk about that as well so with that as brief background um i'd like to first welcome our painless guys thanks so much for coming on thecube it's great to see you all again great to be here thank you to be here so i'm going to start with maribel you know what i just described what's your reaction to that is it just like what like cloud is supposed to be is that really what multi-cloud is do you agree with the premise that multi-cloud has really been you know what like chuck whitten from dell calls it it's been multi-cloud by default i call it a symptom of multi-vendor what's your take on on what this is oh wow dave another term here we go right more more to define for people but okay the reality is i agree that it's time for something new something evolved right whether we call that super cloud or something else i you know i don't want to really debate the term but we need to move beyond where we are today in multi-cloud and into if we want to call it cloud 5 multi-cloud 2 whatever we want to call it i believe that we're at the next generation that we have to define what that next generation is but if you think about it we went from public to private to hybrid to multi and every time you have a discussion with somebody about cloud you spend 10 minutes defining what you're talking about so this doesn't seem any different to me so let's just go with super cloud for the moment and see where we go and you know if you're interested after everybody else makes their comments i got a few thoughts about what super cloud might mean as well yeah great so i and i agree with you when we like i said in a recent post you could call it cl cloud you know multi-cloud 2.0 but it's something different is happening and sanjeev i know you're not a you're not a big fan of buzz words either but i wonder if you could weigh in on this topic uh you mean by the way sanjeev is at the mit cdo iq conference a great conference uh in boston uh and so he's it's a public place so we're going to have i think you viewed his line when he's not speaking please go ahead yeah so you know i come from a pedigree of uh being an analyst of uh firms that love inventing new terms i am not a big fan of inventing new terms i feel that when we come up with a new term i spend all my time standing on a stage trying to define what it is it takes me away from trying to solve the problem so so i'm you know i find these terms to be uh words of convenience like for example big data you know big data to me may not mean anything but big data connotes some of this modern way of handling vast volumes of data that traditional systems could not handle so from that point of view i'm i'm completely okay with super cloud but just inventing a new term is what i have called in my previous sessions tyranny of jargons where we have just too many jargons and uh and they resonate with i.t people they do not resonate with the business people business people care about the problem they don't care about what we and i t called them yeah and i think this is a really important point that you make and by the way we're not trying to create a new industry category per se yeah we leave that to gartner that's why actually i like super cloud because nobody's going to use that no vendor's going to use the term super cloud it's just too buzzy so so but but but it brings up the point about practitioners and so keith i want to bring you in so the what we've talked about and i'll just sort of share some some thoughts on the problems that we see and and get keith get your practitioner view most clouds most companies use multiple clouds we all kind of agree on that i think and largely these clouds operate in silos and they have their own development environment their own operating environment different apis different primitives and the functionality of a particular cloud doesn't necessarily extend to other clouds so the problem is that increases friction for customers increases cost increases security risk and so there's this promise maribel multi-cloud 2.0 that's going to solve that problem so keith my question to you is is is that an accurate description of the problem that practitioners face today do what did i miss and i wonder if you could elaborate so i think we'll get into some of the detail later on why this is a problem specifically around technologies but if we think about it in the abstract most customers have their hands full dealing with one cloud like we'll you know through m a and such and you zoom in and you look at companies that have multiple clouds or multi-cloud from result of mma mna m a activity you'll see that most of that is in silos so organizationally the customer may have multiple clouds but sub orchid silos they're generally a single silo in a single cloud so as you think about being able to take advantage of of tooling across the multicloud of what dave you guys are calling the super cloud this becomes a serious problem it's just a skill problem it's too much capability uh across too many things that look completely different than another okay so dave can i pick up on that please i'd love i was gonna just go to you maribel please chime in here okay so if we think about what we're talking about with super cloud and what keith just mentioned remember when we went to see tcp ip and the whole idea was like how do we get computers to talk to each other in a more standardized way how do we get data to move in a more standardized way i think that the problem we have with multi-cloud right now is that we don't have that so i think that's sort of a ground level of getting us to your super cloud premise is that and and you know google's tried it with anthony's like everybody every hyperscaler has tried their like right one to run anywhere but that abstraction layer you talk about what whatever we want to call it is super necessary and it's sort of the foundation so if you really think about it we've spent like 15 years or so building out all the various components of cloud and now's the time to take it so that cloud is actually more of an operating model versus a place there's at least a base level of it that is vendor neutral and then to your point the value that's going to be built on top of that you know people been trying to commoditize the basic infrastructure for a while now and i think that's what you're seeing in your super cloud multi-cloud whatever you want to call it the infrastructure is the infrastructure and then what would have been traditionally that past layer and above is where we're going to start to see some real innovation but we still haven't gotten to that point where you can do visibility observability manageability across that really complex cloud stack that we have the reason i the reason i love that tcpip example hm is because it changed the industry and it had an ecosystem effect in sanjiv the the the example that i first example that i used was snowflake a company that you're very familiar with that is sort of hiding all that complexity and right and so we're not there yet but please chime in on this topic uh you gotta you gotta view it again uh after you building upon what maribel said you know to me uh this sounds like a multi-cloud operating system where uh you know you need that kind of a common uh set of primitives and layers because if you go in in the typical multi-cloud process you've got multiple identities and you can't have that you how can you govern if i'm if i have multiple identities i don't have observability i don't know what's going on across my different stacks so to me super cloud is that call it single pane of glass or or one way through which i'm unifying my experience my my technology interfaces my integration and uh and i as an end user don't even care which uh which cloud i'm in it makes no difference to me it makes a difference to the vendor the vendor may say this is coming from aws and this is coming from gcp or azure but to the end user it is a consistent experience with consistent id and and observability and governance so that to me makes it a big difference and so one of floyer's contribution conversation was in order to have a super cloud you got to have a super pass i'm like oh boy people are going to love that but the point being that that allows a consistent developer experience and to maribel's earlier point about tcp it explodes the ecosystem because the ecosystem can now write to that super pass if you will those apis so keith do you do do you buy that number one and number two do you see that industries financial services and healthcare are actually going to be on clouds or what we call super clouds so sanjeev hit on a really key aspect of this is identity let's make this real they you love talk about data collaboration i love senji's point on the business user kind of doesn't care if this is aws versus super cloud versus etc i was collaborating with the client and he wanted to send video file and the video file uh his organization's access control policy didn't allow him to upload or share the file from their preferred platform so he had to go out to another cloud provider and create yet another identity for that data on the cloud same data different identity a proper super cloud will enable me to simply say as a end user here's a set of data or data sets and i want to share a collaboration a collaborator and that requires cross identity across multiple clouds so even before we get to the past layer and the apis we have to solve the most basic problem which is data how do we stop data scientists from shipping snowballs to a location because we can't figure out the identity the we're duplicating the same data within the same cloud because we can't share identity across customer accounts or etc we we have to solve these basic thoughts before we get to supercloud otherwise we get to us a turtles all the way down thing so we'll get into snowflake and what snowflake can do but that's what happens when i want to share my snowflake data across multiple clouds to a different platform yeah you have to go inside the snowflake cloud which leads right so i would say to keith's question sanjeev snowflake i think is solving that problem but then he brings up the other problem which is what if i want to share share data outside the snowflake cloud so that gets to the point of visit open is it closed and so sanji chime in on the sort of snowflake example and in maribel i wonder if there are networking examples because that's that's keith's saying you got to fix the plumbing before you get these higher level abstractions but sanji first yeah so i so i actually want to go and talk a little bit about network but from a data and analytics point of view so i never built upon what what keith said so i i want to give an example let's say i am getting fantastic web logs i and i know who uh uh how much time they're spending on my web pages and which pages they're looking at so i have all of that now all of that is going into cloud a now it turns out that i use google analytics or maybe i use adobe's you know analytics uh suite now that is giving me the business view and i'm trying to do customer journey analytics and guess what i now have two separate identities two separate products two separate clouds if i and i as an id person no problem i can solve any problem by writing tons of code but why would i do that if i can have that super pass or a multi-cloud layout where i've got like a single way of looking at my network traffic my customer metrics and i can do my customer journey analytics it solves a huge problem and then i can share that data with my with my partners so they can see data about their products which is a combination of data from different uh clouds great thank you uh maribel please i think we're having a lord of the rings moment here with the run one room to rule them all concept and i'm not sure that anybody's actually incented to do that right so i think there's two levels of the stack i think in the basic we're talking a lot about we don't have the basic fundamentals of how do you move data authenticate data secure data do data lineage all that stuff across different clouds right we haven't even spoken right now i feel like we're really just talking about the public cloud venue and we haven't even pulled in the fact that people are doing hybrid cloud right so hybrid cloud you know then you're talking about you've got hardware vendors and you've got hyperscaler vendors and there's two or three different ways of doing things so i honestly think that something will emerge like if we think about where we are in technology today it's almost like we need back to that operating system that sanji was talking about like we need a next generation operating system like nobody wants to build the cloud mouse driver of the 21st century over and over again right we need something like that as a foundation layer but then on top of it you know there's obviously a lot of opportunity to build differentiation like when i think back on what happened with cloud amazon remained aws remained very powerful and popular because people invested in building things on amazon right they created a platform and it took a while for anybody else to catch up to that or to have that kind of presence and i still feel that way when i talk to companies but having said that i talked to retail the other day and they were like hey we spent a long time building an abstraction layer on top of the clouds so that our developers could basically write once and run anywhere but they were a massive global presence retailer that's not something that everybody can do so i think that we are still missing a gap i don't know if that exactly answers your question but i i do feel like we're kind of in this chicken and egg thing which comes first and nobody wants to necessarily invest in like oh well you know amazon has built a way to do this so we're all just going to do it the amazon way right it seems like that's not going to work either but i think you bring up a really important point which there is going to be no one ring to rule them all you're going to have you know vmware is going to solve its multi-cloud problem snowflake's going to do a very has a very specific you know purpose-built system for it itself databricks is going to do its thing and it's going to be you know more open source i would companies like aviatrix i would say cisco even is going to go out and solve this problem dell showed at uh at dell tech world a thing called uh project alpine which is basically storage across clouds they're going to be many super clouds we're going to get maybe super cloud stove pipes but but the point is however for a specific problem in a set of use cases they will be addressing those and solving incremental value so keith maybe we won't have that single cloud operating you know system but we'll have multiple ones what are your thoughts on that yeah we're definitely going to have multiple ones uh the there is no um there is no community large enough or influential enough to push a design take maribel's example of the mega retailer they've solved it but they're not going to that's that's competitive that's their competitive advantage they're not going to share that with the rest of us and open source that and force that upon the industry via just agreement from everyone else so we're not going to get uh the level of collaboration either originated by the cloud provider originated from user groups that solves this problem big for us we will get silos in which this problem is solved we'll get groups working together inside of maybe uh industry or subgroups within the industry to say that hey we're going to share or federate identity across our three or four or five or a dozen organizations we'll be able to share data we're going to solve that data problem but in the same individual organizations in another part of the super cloud problem are going to again just be silos i can't uh i can't run machine learning against my web assets for the community group that i run because that's not part of the working group that solved a different data science problem so yes we're going to have these uh bifurcations and forks within the super cloud the question is where is the focus for each individual organization where do i point my smart people and what problems they solve okay i want to throw out a premise and get you guys reaction to it because i think this again i go back to the maribel's tcpip example it changed the industry it opened up an ecosystem and to me this is what digital transformation is all about you've got now industry participants marc andreessen says every company is a software company you've now got industry participants and here's some examples it's not i wouldn't call them true super clouds yet but walmart's doing their hybrid thing with azure you got goldman sachs announced at the last reinvent and it's going to take its tools its software its data and which is on-prem and connect that to the aws cloud and actually deliver a service capital one we saw sanjiv at the snowflake summit is is taking their tooling and doing it now granted just within snowflake and aws but i fully expect them to expand that across other clouds these are industry examples capital one software is the name of the division that are now it's to the re reason why i don't get so worried that we're not solving the lord of the rings problem that maribel mentioned is because it opens up tremendous opportunities for companies we got like just under five minutes left i want to throw that out there and see what you guys think yeah i would just i want to build upon what maribel said i love what she said you're not going to build a mouse driver so if multi-cloud supercloud is a multi-cloud os the mouse driver would be identity or maybe it's data quality and to teach point that data quality is not going to come from a single vendor that is going to come from a different vendor whose job is to to harmonize data because there might be data might be for the same identity but it may be a different granularity level so you cannot just mix and match so you need to have some sort of like resolution and that is is an example of a driver for multi-cloud interesting okay so you know octa might be the identity cloud or z scaler might be the security cloud or calibre has its cloud etc any thoughts on that keith or maribel yeah so let's talk about where the practical challenges run into this we did some really great research that was sponsored by one of the large cloud providers in which we took all we looked at all the vmware cloud solutions when i say vmware cloud vmware has a lot of products across multi-cloud now in the rock broadcloud portfolio but we're talking about the og solution vmware vsphere it would seem like on paper if i put vmware vsphere in each cloud that is therefore a super cloud i think we would all agree to that in principle what we found in our research was that when we put hands on keyboard the differences of the clouds show themselves in the training gap and that skills gap between the clouds show themselves if i needed to expose less our favorite friend a friend a tc pip address to the public internet that is a different process on each one of the clouds that needs to be done on each one of the clouds and not abstracted in vmware vsphere so as we look at the nuance yes we can give the big controls but where the capital ones the uh jp morgan chase just spent two billion dollars on this type of capability where the spin effort is done is taking it from that 80 percent to that 90 95 experience and that's where the effort and money is spent on that last mile maribel we're out of time but please you know bring us home give us your closing thoughts hey i think we're still going to be working on what the multi-cloud thing is for a while and you know super cloud i think is a direction of the future of cloud computing but we got some real problems to solve around authentication uh identity data lineage data security so i think those are going to be sort of the tactical things that we're working on for the next couple years right guys always a pleasure having you on the cube i hope we see you around keith i understand you're you're bringing your airstream to vmworld or vmware explorer putting it on the on the floor i can't wait to see that and uh mrs cto advisor i'm sure we'll be uh by your side so looking forward to that hopefully sanjeev and maribel we'll see you uh on the circuit as well yes hope to see you there right looking forward to hopefully even doing some content with you guys at vmware explorer too awesome looking forward all right keep it right there for more content from super cloud 22 right back [Music] you

welcome back to thecube's live coverage coming to you from the big apple in new york city we're talking all things aws summit but right now i've got two powerhouses you know them you love them john furrier dave vellante going to be talking about super cloud guys we've been talking a lot about this there's a big event coming up on the cube august 9th and i gotta start dave with you because we talk about it pretty much in every interview where it's relevant why super cloud yeah so john furrier years ago started a tradition lisa prior to aws which was to lay down the expectation for our audiences what they should be looking for at aws reinvent okay john when did that start 2012 2013. actually 2013 was our first but 2015 was the first time when we get access to andy jassy who wasn't doing any briefings and we realized that the whole industry started looking at amazon web services as a structural forcing function of massive change uh some say inflection point we were saying complete redefinition so you wrote the trillion dollar baby yeah right which actually turns into probably multi-trillion dollars we got it right on that one surprisingly it was pretty obvious so every year since then john has published the seminal article prior to reinvent so this year we were talking we're coming out of the isolation economy and john hedwig also also adam silevski was the new ceo so we had a one-on-one with adam that's right and then that's where the convergence between andy jassy and adam celebski kicked in which is essentially those guys work together even though they he went off and boomerang back in as they say in aws but what's interesting was is that adam zluski's point of view piggyback jassy but he had a different twist yeah some so you know low you know people who didn't have really a lot of thought into it said oh he's copying microsoft moving up the stack we're like no no no no no something structural is happening again and so john wrote the piece and he started sharing it we're collaborating he said hey dave take a take a look add your perspectives and then jerry chen had just written castles in the cloud and he talked about sub-markets and we were sort of noodling and one of the other things was in 2018 2019 around that time at aws re invent there was this friction between like snowflake and aws because redshift separated compute from storage which was snowflake's whole thing now fast forward to 2021 after we're leaving you know the covert economy by the way everyone was complaining they are asking jassy are you competing with your ecosystem the classic right trope and then in in remember jason used to use cloudera as the example i would like to maybe pick a better example snowflake became that example and what the transition was it went from hey we're kind of competitive for sure there's a lot of examples but it went from we're competitive they're stealing our stuff to you know what we're making so much money building on top of aws specifically but also the clouds and cross clouds so we said there's something new happening in the ecosystem and then just it popped up this term super cloud came up to connote a layer that floats above the hyperscale capex not is it's not pass it's not sas it's the combination of the of those things on top of a new digital infrastructure and we chose the term super cloud we liked it better than multi-cloud because multiplayer at least one other point too i think four or five years earlier dave and i across not just aws reinvent all of our other events we were speculating that there might be a tier two cloud service provider models and we've talked with intel about this and others just kind of like evaluating it staring at it and we met by tier two like maybe competing against amazon but what happened was it wasn't a tier two cloud it was a super cloud built on the capex of aws which means initially was a company didn't have to build aws to be like aws and everybody wanted to be like aws so we saw the emergence of the smart companies saying hey let's refactor our business model in the category or industry scope and to dominate with cloud scale and they did it that then continued that was the premise of chen's post which was kind of rift on the cube initially which is you can have a moat in a castle in the cloud and have a competitive advantage and a sustainable differentiation model and that's exactly what's happening and then you introduce the edge and hybrid you now have a cloud operating model that that super cloud extends as a substrate across all environments so it's not multi-cloud which sounds broken and like put it distance jointed joint barriers hybrid cloud which is the hybrid operating model at scale and you don't have to be amazon to take advantage of all the value creation since they took care of the capex now they win too on the other side because because they're selling ec2 and storage and ml and ai and this is new and this is information that people don't might not know about internally at aws there was a debate dave okay i heard this from sources do we go all in and compete and just own the whole category or open the ecosystem and coexist with [ __ ] why do we have these other companies or snowflake and guess what the decision was let's make it open ecosystem and let's have our own offerings as well and let the winner take off smart because they can't hire enough people and we just had aws and snowflake on the cube a few weeks ago talking about the partnership the co-op petition the value in it but what's been driving it is the voice of the customer but i want to ask you paint the picture for the audience of the critical key components of super cloud what are those yeah so i think first and foremost super cloud as john was saying it's not multi-cloud chuck whitten had a great phrase at dell tech world he said multi-cloud by default right versus multi-cloud by design and multi-cloud has been by default it's been this sort of i run in aws and i run my stack in azure or i run my stack in gcp and it works or i wrap my stack in a container and host it in the cloud that's what multi-cloud has been so the first sort of concept is it's a layer that that abstracts the underlying complexity of all the clouds all the primitives uh it takes advantage of maybe graviton or microsoft tooling hides all that and builds new value on top of that the other piece of of super cloud is it's ecosystem driven really interesting story you just told because literally amazon can't hire everybody right so they have to rely on the ecosystem for feature acceleration so it's it also includes a path layer a super pass layer we call it because you need to develop applications that are specific to the problem that the super cloud is solving so it's not a generic path like openshift it's specific to whether it's snowflake or [ __ ] or aviatrix so that developers can actually build on top of and not have to worry about that underlying and also there's some people that are criticizing um what we're doing in a good way because we want to have an open concept sure but here's the thing that a lot of people don't understand they're criticizing or trying to kind of shoot holes in our new structural change that we're identifying to comparing it to old that's like saying mainframe and mini computers it's like saying well the mainframe does it this way therefore there's no way that's going to be legitimate so the old thinking dave is from people that have no real foresight in the new model right and so they don't really get it right so what i'm saying is that we look at structural change structural change is structural change it either happens or it doesn't so what we're observing is the fact that a snowflake didn't design their solution to be multi-cloud they did it all on aws and then said hey why would we why are we going to stop there let's go to azure because microsoft's got a boatload of customers because they have a vertically stacking integration for their install base so if i'm snowflake why wouldn't i be on azure and the same for gcp and the same for other things so this idea that you can get the value of an amp what amazon did leverage and all that value without paying for it up front is a huge dynamic and that's not just saying oh that's cloud that's saying i have a cloud-like scale cloud-like value proposition which which will look like an ecosystem so to me the acid test is if i build on top of say [ __ ] or say snowflake or super cloud by default i'm either a category leader i own the data at scale or i'm sharing data at scale and i have an ecosystem people are building on top of me so that's a platform so that's really difficult so what's happening is these ecosystem partners are taking advantage as john said of all the hyperscale capex and they're building out their version of a distributed global system and then the other attribute of super cloud is it's got metadata management capability in other words it knows if i'm optimizing for latency where in the super cloud to get the data or how to protect privacy or sovereignty or how many copies to make to have the proper data protection or where the air gap should be for ransomware so these are examples of very specific purpose-built super clouds that are filling gaps that the hyperscalers aren't going after what's a good example of a specific super cloud that you think really articulates what you guys are talking about i think there are a lot of them i think snowflake is a really good example i think vmware is building a multi-cloud management system i think aviatrix and virtual you know private cloud networking and for high performance networking i think to a certain extent what oracle is doing with azure is is is definitely looks like a super cloud i think what capital one is doing by building on to taking their own tools and and and moving that to snowflake now that they're not cross-cloud yet but i predict that they will be of i think uh what veeam is doing in data protection uh dell what they showed at dell tech world with project alpine these are all early examples of super well here's an indicator here's how you look at the example so to me if you're just lifting and shifting that was the first gen cloud that's not changing the business model so i think the number one thing to look at is is the company whether they're in a vertical like insurance or fintech or financial are they refactoring their spend not as an i.t cost but as a refactoring of their business model yes like what snowflake did dave or they say okay i'm gonna change how i operate not change my business model per se or not my business identity if i'm gonna provide financial services i don't have to spend capex it's operating expenses i get the capex leverage i redefine i get the data at scale and now i become a service provider to everybody else because scale will determine the power law of who wins in the verticals and in the industry so we believe that snowflake is a data warehouse in the cloud they call it a data cloud now i don't think snowflake would like that dave i call them a data warehouse no a super data cloud but but so the other key here is you know the old saying that andreessen came up with i guess with every company's a software company well what does that mean it means every company software company every company is going digital well how are they going to do that they're going to do that by taking their business their data their tooling their proprietary you know moat and moving that to the cloud so they can compete at scale every company should be if they're not thinking about doing a super cloud well walmart i think i think andreessen's wrong i think i would revise and say that andreessen and the brain trust at andreas and horowitz is that that's no longer irrelevant every company isn't a software company the software industry is called open source everybody is an open source company and every company will be at super cloud that survives yeah to me to me if you're not looking at super cloud as a strategy to get value and refactor your business model take advantage of what you're paying it for but you're paying now in a new way you're building out value so that's you're either going to be a super cloud or get services from a super cloud so if you're not it's like the old joke dave if you're at the table and you don't know who the sucker is it's probably you right so if you're looking at the marketplace you're saying if i'm not a super cloud i'm probably gonna have to work with one because they're gonna have the data they're gonna have the insights they're gonna have the scale they're going to have the castle in the cloud and they will be called a super cloud so in customer conversations helping customers identify workloads to move to the cloud what are the ideal workloads and services to run in super cloud so i honestly think virtually any workload could be a candidate and i think that it's really the business that they're in that's going to define the workload i'll say what i mean so there's certain businesses where low latency high performance transactions are going to matter that's you know kind of the oracle's business there's certain businesses like snowflake where data sharing is the objective how do i share data in a governed way in a secure way in any location across the world that i can monetize so that's their objective you take a data protection company like veeam their objective is to protect data so they have very specific objectives that ultimately dictate what the workload looks like couchbase is another one they they in my opinion are doing some of the most interesting things at the edge because this is where when you when you really push companies in the cloud including the hyperscalers when they get out to the far edge it starts to get a little squishy couchbase actually is developing capabilities to do that and that's to me that's the big wild card john i think you described it accurately the cloud is expanding you've got public clouds no longer just remote services you're including on-prem and now expanding out to the near edge and the deep what do you call it deep edge or far edge lower sousa called the tiny edge right deep edge well i mean look at look at amazon's outpost announcement to me hp e is opportunity dell has opportunities the hardware box guys companies they have an opportunity to be that gear to be an outpost to be their own output they get better stacks they have better gear they just got to run cloud on it yeah right that's an edge node right so so that's that would be part of the super cloud so this is where i think people that are looking at the old models like operating systems or systems mindsets from the 80s they look they're not understanding the new architecture what i would say to them is yeah i hear what you're saying but the structural change is the nodes on the network distributed computing if you will is going to run hybrid cloud all the way across the fact that it's multiple clouds is just coincidence on who's got the best capex value that people build on for their super cloud capability so why wouldn't i be on azure if microsoft's going to give me all their customers that are running office 365 and teams great if i want to be on amazon's kind of sweet which is their ecosystem why wouldn't i want to tap into that so again you can patch it all together in the super cloud so i think the future will be distributed computing cloud architecture end to end and and we felt that was different from multi-cloud you know if you want to call it multi-cloud 2.0 that's fine but you know frankly you know sometimes we get criticized for not defining it tightly enough but we continue to evolve that definition i've never really seen a great definition from multi-cloud i think multi-cloud by default was the definition i run in multiple clouds you know it works in azure it's not a strategy it's a broken name it's a symptom right it's a symptom of multi-vendor is really what multi-cloud has been and so we felt like it was a new term of examples look what we're talking about snowflake data bricks databricks another good one these are these are examples goldman sachs and we felt like the term immediately connotes something bigger something that sits above the clouds and is part of a digital platform you know the people poo poo the metaverse because it's really you know not well defined but every 15 or 20 years this industry goes through dave let me ask you a question so uh lisa you too if i'm in the insurance vertical uh and i'm a i'm an insurance company i have competitors my customers can go there and and do business with that company and you know and they all know that they go to the same conferences but in that sector now you have new dynamics your i.t spend isn't going to keep the lights on and make your apps work your back-end systems and your mobile app to get your whatever now it's like i have cloud scale so what if i refactored my business model become a super cloud and become the major primary service provider to all the competitors and the people that are the the the channel partners of the of the ecosystem that means that company could change the category totally okay and become the dominant category leader literally in two three years if i'm geico okay i i got business in the cloud because i got the app and i'm doing transactions on geico but with all the data that they're collecting there's adjacent businesses that they can get into maybe they're in the safety business maybe they can sell data to governments maybe they can inform logistics and highway you know patterns roll up all the people that don't have the same scale they have and service them with that data and they get subscription revenue and they can build on top of the geico super insurance cloud right yes it's it's unlimited opportunity that's why it's but the multi-trillion dollar baby so talk to us you've done an amazing job of talking which i know you would of why super cloud what it is the critical components the key workloads great examples talk to us in our last few minutes about the event the cube on super cloud august 9th what's the audience going to who are they going to hear from what are they going to learn yeah so august 9th live out of our palo alto studio we're going to have a program that's going to run from 9 a.m to 1 p.m and we're going to have a number of industry luminaries in there uh kit colbert from from vmware is going to talk about you know their strategy uh benoit de javille uh from snowflake is going to is going to be there of g written house of sky-high security um i i i don't want to give it away but i think steve mullaney is going to come on adrian uh cockroft is coming on the panel keith townsend sanjeev mohan will be on so we'll be running that live and also we'll be bringing in pre-recorded interviews that we'll have prior to the show that will run post the live event it's really a pilot virtual event we want to do a physical event we're thinking but the pilot is to bring our trusted friends together they're credible that have industry experience to try to understand the scope of what we're talking about and open it up and help flesh out the definition make it an open model where we can it's not just our opinion we're observing identifying the structural changes but bringing in smart people our smart friends and companies are saying yeah we get behind this because it has it has legs for a reason so we're gonna zoom out and let people participate and let the conversation and the community drive the content and that is super important to the cube as you know dave but i think that's what's going on lisa is that it's a pilot if it has legs we'll do a physical event certainly we're getting phones to bring it off the hook for sponsors so we don't want to go and go all in on sponsorships right now because it's not about money making it's about getting that super cloud clarity around to help companies yeah we want to evolve the concept and and bring in outside perspectives well the community is one of the best places to do that absolutely organic it's an organic community where i mean people want to find out what's going on with the best practices of how to transform a business and right now digital transformation is not just getting digitized it's taking advantage of the technology to leapfrog the competition so all the successful people we talked to at least have the same common theme i'm changing my game but not changing my game to the customer i'm just going to do it differently better faster cheaper more efficient and have higher margins and beat the competition that's the company doesn't want to beat the competition go to thecube.net if you're not all they're all ready to register for the cube on supercloud august 9th 9am pacific you won't want to miss it for john furrier and dave vellante i'm lisa martin we're all coming at you from new york city at aws summit 22. i'll be right back with our next guest [Music] you

>> From theCUBE Studios in Palo Alto and Boston, bringing you data-driven insights from theCUBE and ETR. This is "Breaking Analysis" with Dave Vallante. >> Welcome to this week's Wikibon CUBE Insights powered by ETR. As we exited the isolation economy last year, Supercloud is a term that we introduced to describe something new that was happening in the world of cloud. In this "Breaking Analysis," we address the 10 most frequently asked questions we get around Supercloud. Okay, let's review these frequently asked questions on Supercloud that we're going to try to answer today. Look at an industry that's full of hype and buzzwords. Why the hell does anyone need a new term? Aren't hyperscalers building out Superclouds? We'll try to answer why the term Supercloud connotes something different from hyperscale clouds. And we'll talk about the problems that Superclouds solve specifically, and we'll further define the critical aspects of a Supercloud architecture. We often get asked, "Isn't this just multi-cloud?" Well, we don't think so, and we'll explain why in this "Breaking Analysis." Now, in an earlier episode, we introduced the notion of super PaaS. Well, isn't a plain vanilla PaaS already a super PaaS? Again, we don't think so, and we'll explain why. Who will actually build and who are the players currently building Superclouds? What workloads and services will run on Superclouds? And eight A or number nine, what are some examples that we can share of Supercloud? And finally, we'll answer what you can expect next from us on Supercloud. Okay, let's get started. Why do we need another buzzword? Well, late last year ahead of re:Invent, we were inspired by a post from Jerry Chen called castles in the cloud. Now, in that blog post, he introduced the idea that there were submarkets emerging in cloud that presented opportunities for investors and entrepreneurs. That the cloud wasn't going to suck the hyperscalers, weren't going to suck all the value out of the industry. And so we introduced this notion of Supercloud to describe what we saw as a value layer emerging above the hyperscalers CAPEX gift, we sometimes call it. Now, it turns out that we weren't the only ones using the term, as both Cornell and MIT, have used the phrase in somewhat similar, but different contexts. The point is, something new was happening in the AWS and other ecosystems. It was more than IS and PaaS, and wasn't just SaaS running in the cloud. It was a new architecture that integrates infrastructure, platform and software as services, to solve new problems that the cloud vendors, in our view, weren't addressing by themselves. It seemed to us that the ecosystem was pursuing opportunities across clouds that went beyond conventional implementations of multi-cloud. And we felt there was a structural change going on at the industry level. The Supercloud metaphorically was highlighting. So that's the background on why we felt a new catch phrase was warranted. Love it or hate it, it's memorable and it's what we chose. Now, to that last point about structural industry transformation. Andy Rapaport is sometimes and often credited with identifying the shift from the vertically integrated IBM mainframe era to the fragmented PC microprocesor based era in his HBR article in 1991. In fact, it was David Moschella, who at the time was an IDC analyst who first introduced the concept in 1987, four years before Rapaport's article was published. Moschella saw that it was clear that Intel, Microsoft, Seagate and others would replace the system vendors and put that forth in a graphic that looked similar to the first two on this chart. We don't have to review the shift from IBM as the center of the industry to Wintel. That's well understood. What isn't as well known or accepted is what Moschella put out in his 2018 book called "Seeing Digital" which introduced the idea of the matrix that's shown on the right hand side of this chart. Moschella posited that new services were emerging, built on top of the internet and hyperscale clouds that would integrate other innovations and would define the next era of computing. He used the term matrix, because the conceptual depiction included, not only horizontal technology rows, like the cloud and the internet, but for the first time included connected industry verticals, the columns in this chart. Moschella pointed out that, whereas historically, industry verticals had a closed value chain or stack and ecosystem of R&D and production and manufacturing and distribution. And if you were in that industry, the expertise within that vertical generally stayed within that vertical and was critical to success. But because of digital and data, for the first time, companies were able to traverse industries jump across industries and compete because data enabled them to do that. Examples, Amazon and content, payments, groceries, Apple and payments, and content and so forth. There are many examples. Data was now this unifying enabler and this marked a change in the structure of the technology landscape. And Supercloud is meant to imply more than running in hyperscale clouds. Rather, it's the combination of multiple technologies, enabled by cloud scale with new industry participants from those verticals; financial services, and healthcare, and manufacturing, energy, media, and virtually all and any industry. Kind of an extension of every company is a software company. Basically, every company now has the opportunity to build their own cloud or Supercloud. And we'll come back to that. Let's first address what's different about Superclouds relative to hyperscale clouds. Now, this one's pretty straightforward and obvious, I think. Hyperscale clouds, they're walled gardens where they want your data in their cloud and they want to keep you there. Sure, every cloud player realizes that not all data will go to their particular cloud. So they're meeting customers where their data lives with initiatives like Amazon Outposts and Azure Arc and Google Antos. But at the end of the day, the more homogeneous they can make their environments, the better control, security, costs, and performance they can deliver. The more complex the environment, the more difficult it is to deliver on their brand promises. And, of course, the less margin that's left for them to capture. Will the hyperscalers get more serious about cross cloud services? Maybe, but they have plenty of work to do within their own clouds and within enabling their own ecosystems. They have a long way to go, a lot of runway. So let's talk about specifically, what problems Superclouds solve. We've all seen the stats from IDC or Gartner or whomever, that customers on average use more than one cloud, two clouds, three clouds, five clouds, 20 clouds. And we know these clouds operate in disconnected silos for the most part. And that's a problem, because each cloud requires different skills, because the development environment is different as is the operating environment. They have different APIs, different primitives, and different management tools that are optimized for each respective hyperscale cloud. Their functions and value props don't extend to their competitors' clouds for the most part. Why would they? As a result, there's friction when moving between different clouds. It's hard to share data. It's hard to move work. It's hard to secure and govern data. It's hard to enforce organizational edicts and policies across these clouds and on-prem. Supercloud is an architecture designed to create a single environment that enables management of workloads and data across clouds in an effort to take out complexity, accelerate application development, streamline operations, and share data safely, irrespective of location. It's pretty straightforward, but non-trivial, which is why I always ask a company's CEO and executives if stock buybacks and dividends will yield as much return as building out Superclouds that solve really specific and hard problems and create differential value. Okay, let's dig a bit more into the architectural aspects of Supercloud. In other words, what are the salient attributes of Supercloud? So, first and foremost, a Supercloud runs a set of specific services designed to solve a unique problem, and it can do so in more than one cloud. Superclouds leverage the underlying cloud native tooling of a hyperscale cloud, but they're optimized for a specific objective that aligns with the problem that they're trying to solve. For example, Supercloud might be optimized for lowest cost or lowest latency or sharing data or governing or securing that data or higher performance for networking, for example. But the point is, the collection of services that is being delivered is focused on a unique value proposition that is not being delivered by the hyperscalers across clouds. A Supercloud abstracts the underlying and siloed primitives of the native PaaS layer from the hyperscale cloud, and then using its own specific platform as a service tooling, creates a common experience across clouds for developers and users. And it does so in the most efficient manner, meaning it has the metadata knowledge and management capabilities that can optimize for latency, bandwidth, or recovery or data sovereignty, or whatever unique value that Supercloud is delivering for the specific use case in their domain. And a Supercloud comprises a super PaaS capability that allows ecosystem partners through APIs to add incremental value on top of the Supercloud platform to fill gaps, accelerate features, and of course, innovate. The services can be infrastructure related, they could be application services, they could be data services, security services, user services, et cetera, designed and packaged to bring unique value to customers. Again, that hyperscalers are not delivering across clouds or on premises. Okay, so another common question we get is, "Isn't that just multi-cloud?" And what we'd say to that is yeah, "Yes, but no." You can call it multi-cloud 2.0, if you want. If you want to use, it's kind of a commonly used rubric. But as Dell's Chuck Whitten proclaimed at Dell Technologies World this year, multi-cloud, by design, is different than multi-cloud by default. Meaning, to date, multi-cloud has largely been a symptom of what we've called multi-vendor or of M&A. You buy a company and they happen to use Google cloud. And so you bring it in. And when you look at most so-called multi-cloud implementations, you see things like an on-prem stack, which is wrapped in a container and hosted on a specific cloud. Or increasingly, a technology vendor has done the work of building a cloud native version of their stack and running it on a specific cloud. But historically, it's been a unique experience within each cloud, with virtually no connection between the cloud silos. Supercloud sets out to build incremental value across clouds and above hyperscale CAPEX that goes beyond cloud compatibility within each cloud. So, if you want to call it multi-cloud 2.0, that's fine, but we chose to call it Supercloud. Okay, so at this point you may be asking, "Well isn't PaaS already a version of Supercloud?" And again, we would say, "No." That Supercloud and its corresponding super PaaS layer, which is a prerequisite, gives the freedom to store, process, and manage and secure and connect islands of data across a continuum with a common experience across clouds. And the services offered are specific to that Supercloud and will vary by each offering. OpenShift, for example, can be used to construct a super PaaS, but in and of itself, isn't a super PaaS, it's generic. A super PaaS might be developed to support, for instance, ultra low latency database work. It would unlikely, again, taking the OpenShift example, it's unlikely that off the shelf OpenShift would be used to develop such a low latency, super PaaS layer for ultra low latency database work. The point is, Supercloud and its inherent super PaaS will be optimized to solve specific problems like that low latency example for distributed databases or fast backup in recovery for data protection and ransomware, or data sharing or data governance. Highly specific use cases that the Supercloud is designed to solve for. Okay, another question we often get is, "Who has a Supercloud today and who's building a Supercloud and who are the contenders?" Well, most companies that consider themselves cloud players will, we believe, be building or are building Superclouds. Here's a common ETR graphic that we like to show with net score or spending momentum on the Y axis, and overlap or pervasiveness in the ETR surveys on the X axis. And we've randomly chosen a number of players that we think are in the Supercloud mix. And we've included the hyperscalers because they are enablers. Now, remember, this is a spectrum of maturity. It's a maturity model. And we've added some of those industry players that we see building Superclouds like Capital One, Goldman Sachs, Walmart. This is in deference to Moschella's observation around the matrix and the industry structural changes that are going on. This goes back to every company being a software company. And rather than pattern match and outdated SaaS model, we see new industry structures emerging where software and data and tools specific to an industry will lead the next wave of innovation and bring in new value that traditional technology companies aren't going to solve. And the hyperscalers aren't going to solve. We've talked a lot about Snowflake's data cloud as an example of Supercloud. After being at Snowflake Summit, we're more convinced than ever that they're headed in this direction. VMware is clearly going after cross cloud services, perhaps creating a new category. Basically, every large company we see either pursuing Supercloud initiatives or thinking about it. Dell showed Project Alpine at Dell Tech World. That's a Supercloud. Snowflake introducing a new application development capability based on their super PaaS, our term, of course. They don't use the phrase. Mongo, Couchbase, Nutanix, Pure Storage, Veeam, CrowdStrike, Okta, Zscaler. Yeah, all of those guys. Yes, Cisco and HPE. Even though on theCUBE at HPE Discover, Fidelma Russo said on theCUBE, she wasn't a fan of cloaking mechanisms. (Dave laughing) But then we talked to HPE's head of storage services, Omer Asad, and he's clearly headed in the direction that we would consider Supercloud. Again, those cross cloud services, of course, their emphasis is connecting as well on-prem. That single experience, which traditionally has not existed with multi-cloud or hybrid. And we're seeing the emergence of smaller companies like Aviatrix and Starburst and Clumio and others that are building versions of Superclouds that solve for a specific problem for their customers. Even ISVs like Adobe, ADP, we've talked to UiPath. They seem to be looking at new ways to go beyond the SaaS model and add value within their cloud ecosystem, specifically around data as part of their and their customer's digital transformations. So yeah, pretty much every tech vendor with any size or momentum, and new industry players are coming out of hiding and competing, building Superclouds that look a lot like Moschella's matrix, with machine intelligence and blockchains and virtual realities and gaming, all enabled by the internet and hyperscale cloud CAPEX. So it's moving fast and it's the future in our opinion. So don't get too caught up in the past or you'll be left behind. Okay, what about examples? We've given a number in the past but let's try to be a little bit more specific. Here are a few we've selected and we're going to answer the two questions in one section here. What workloads and services will run in Superclouds and what are some examples? Let's start with analytics. Our favorite example of Snowflake. It's one of the furthest along with its data cloud, in our view. It's a Supercloud optimized for data sharing and governance, and query performance, and security, and ecosystem enablement. When you do things inside of that data cloud, what we call a super data cloud. Again, our term, not theirs. You can do things that you could not do in a single cloud. You can't do this with Redshift. You can't do this with SQL server. And they're bringing new data types now with merging analytics or at least accommodate analytics and transaction type data and bringing open source tooling with things like Apache Iceberg. And so, it ticks the boxes we laid out earlier. I would say that a company like Databricks is also in that mix, doing it, coming at it from a data science perspective trying to create that consistent experience for data scientists and data engineering across clouds. Converge databases, running transaction and analytic workloads is another example. Take a look at what Couchbase is doing with Capella and how it's enabling stretching the cloud to the edge with arm based platforms and optimizing for low latency across clouds, and even out to the edge. Document database workloads, look at Mongo DB. A very developer friendly platform that where the Atlas is moving toward a Supercloud model, running document databases very, very efficiently. How about general purpose workloads? This is where VMware comes into play. Very clearly, there's a need to create a common operating environment across clouds and on-prem and out to the edge. And I say, VMware is hard at work on that, managing and moving workloads and balancing workloads, and being able to recover very quickly across clouds for everyday applications. Network routing, take a look at what Aviatrix is doing across clouds. Industry workloads, we see Capital One. It announced its cost optimization platform for Snowflake, piggybacking on Snowflake's Supercloud or super data cloud. And in our view, it's very clearly going to go after other markets. It's going to test it out with Snowflake, optimizing on AWS, and it's going to expand to other clouds as Snowflake's business and those other clouds grows. Walmart working with Microsoft to create an on-premed Azure experience that's seamless. Yes, that counts, on-prem counts. If you can create that seamless and continuous experience, identical experience from on-prem to a hyperscale cloud, we would include that as a Supercloud. We've written about what Goldman is doing. Again, connecting its on-prem data and software tooling, and other capabilities to AWS for scale. And you can bet dollars to donuts that Oracle will be building a Supercloud in healthcare with its Cerner acquisition. Supercloud is everywhere you look. So I'm sorry, naysayers, it's happening all around us. So what's next? Well, with all the industry buzz and debate about the future, John Furrier and I have decided to host an event in Palo Alto. We're motivated and inspired to further this conversation. And we welcome all points of view, positive, negative, multi-cloud, Supercloud, HyperCloud, all welcome. So theCUBE on Supercloud is coming on August 9th out of our Palo Alto studios. We'll be running a live program on the topic. We've reached out to a number of industry participants; VMware, Snowflake, Confluent, Skyhigh Security, G. Written House's new company, HashiCorp, CloudFlare. We've hit up Red Hat and we expect many of these folks will be in our studios on August 9th. And we've invited a number of industry participants as well that we're excited to have on. From industry, from financial services, from healthcare, from retail, we're inviting analysts, thought leaders, investors. We're going to have more detail in the coming weeks, but for now, if you're interested, please reach out to me or John with how you think you can advance the discussion, and we'll see if we can fit you in. So mark your calendars, stay tuned for more information. Okay, that's it for today. Thanks to Alex Myerson who handles production and manages the podcast for "Breaking Analysis." And I want to thank Kristen Martin and Cheryl Knight. They help get the word out on social and in our newsletters. And Rob Hof is our editor in chief over at SiliconANGLE, who does a lot of editing and appreciate you posting on SiliconANGLE, Rob. Thanks to all of you. Remember, all these episodes are available as podcasts wherever you listen. All you got to do is search, breaking analysis podcast. I publish each week on wikibon.com and siliconangle.com. Or you can email me directly at david.vellante@siliconangle.com. Or DM me @DVallante, or comment on my LinkedIn post. And please, do check out etr.ai for the best survey data in the enterprise tech business. We'll be at AWS NYC summit next Tuesday, July 12th. So if you're there, please do stop by and say hello to theCUBE. It's at the Javits Center. This is Dave Vallante for theCUBE Insights, powered by ETR. Thanks for watching. And we'll see you next time on "Breaking Analysis." (slow music)

(upbeat music) >> Hey everyone, welcome back to theCUBE's three day coverage of Snowflake Summit 22. Lisa Martin here with Dave Vellante. We have been here as I said for three days. Dave, we have had an amazing three days. The energy, the momentum, the number of people still here speaks volumes for- >> Yeah, I was just saying, you look back, theCUBE, when it started, early days was a big part of the Hadoop ecosystem. You know Cloudera kind of got it started, the whole big data movement, it was awesome energy, and that whole ecosystem has been, I think, just hoovered into the Snowflake ecosystem. They've taken over as the data company, the data cloud, I mean, that was Cloudera, it could have been Cloudera, and now they didn't, they missed it, it was a variety of factors, but Snowflake has nailed it. And now it's theirs to lose. Benoit talked about that on our previous segment, how he knew that technically Hadoop was too complex, and was going to fail, and they didn't know it was going to do this. They were going to turn their company into what we see here. But the event itself, Lisa, is almost 10,000 people, the right people, people are doing business, we've had a number of people tell us that they're booking deals. That's why people come to face-to-face shows, right? That's the criticism of virtual. It takes too long to close business. Salespeople want to be belly-to-belly. And this is a belly-to belly-show. >> It absolutely is. When you and I were trying to get into the keynote on Tuesday, we finally got in standing room only, multiple overflow rooms, and we're even hearing that, so this is day four of the summit for them, there are still queues to get into breakout sessions. The momentum, but the appetite for this flywheel, and what they're creating, but also they're involving this massively growing ecosystem in its evolution. It's that synergy was really very much heard, and echoed throughout pretty much all of our segments the last couple days. >> Yeah, it was amazing actually. So we like to go, we want to be in the front row in the keynotes, we're taking notes, we always do that. Sometimes we listen remotely, but when you listen remotely, you miss some things. When you're there, you can see the executives, you can feel their energy, you can chit chat to them on the side, be seen, whatever. And it was crazy, we couldn't get in. So we had to do our thing, and sneak our way in, and "Hey, we're media." "Oh yeah, come on in." And then no, they were taking us to a breakout room. We had to sneak in a side door, got like the last two seats, and wow, I'm glad we were in there because it gave us a better sense. When you're in the remote watching rooms you just can't get a sense of the energy. That's why I like to be there, I know you do too. And then to your point about ecosystem. So we've said many times that what Snowflake is developing is what we call supercloud. It's not just a SaaS, it's not just a cloud database, it's a new layer that they're creating. And so what are the attributes of that layer? Well, it hides the underlying complexity of the underlying primitives of the cloud. We've said that ad nauseam, and it adds new value on top. Well, what's that value that they're adding? Well, they're adding value of being able to share data, collaborate, have data that's governed, and secure, globally. And now the other hallmark of a cloud company is ecosystem. And so they're building that ecosystem much more rapidly than we saw at ServiceNow, which is Slootman's previous company. And the key to me is they've launched an application development platform, essentially a super PaaS, so that you can develop applications on top of the data cloud. And we're hearing tons about monetization. Duh, you could actually make money with data. You can package data into data products, and data services, or feed data products and services, and actually sell that in a cloud, in a supercloud. That's exactly what's happening here. So that's critical. I think my one question mark if I had to lay one out, is the other hallmark of a cloud is startup, startups come into that cloud. And I think we're seeing that, maybe not at the pace that AWS did, it's a little different. Snowflake are, they're whale hunters. They're after big companies. But it looks to me like they're relying on the ecosystem to be the startup innovators. That's the important thing about cloud, cloud brings scale. It definitely brings lower cost 'cause you're eliminating all this undifferentiated labor, but it also brings innovation through startups. So unlike AWS, who sold the startups directly, and startups built businesses on AWS, and by paying AWS, it's a little bit indirect, but it's actually happening where startups in the ecosystem are building products on the data cloud, and that ultimately is going to drive value for customers, and money for Snowflake, and ultimately AWS, and Google, and Azure. The other thing I would say is the criticism or concern that the cost of goods sold for cloud are going to be so high that it's going to force people to come back on-prem. I think it's a step in the wrong direction. I think cloud, and the cloud operating model is here to stay. I think it's going to be very difficult to replicate that on-prem. I don't think you can do cloud without cloud, and we'll see what the edge brings. >> Curious what your thoughts are. We were just at Dell technologies world a month or so ago when the big announcement, the Snowflake partnership there, cloud native companies recognizing, ah, there's still a lot of data that lives on-prem. Given that, and everything that we've heard the last couple of days, what are your thoughts around that and their partnerships there? >> So Dell is, I think finally, now maybe they weren't publicly talking like this, but certainly their marketing was defensive. But in the last year or so, Dell has really embraced cloud, not just the cloud operating model, Dell has said, "Look, we can build value on top of all these hyperscalers." And we saw some examples at Dell Tech World of them stepping their toe into supercloud. Project Alpine is an example, and there are others. And then of course the Snowflake deal, where Snowflake and Dell got together, I asked Frank Slootman how that deal came about. And 'cause I said, "Did the customer get you into a headlock?" 'Cause I presume that was the case. Customer said, "You got to do this or we're not going to do business with you." He said, "Well, no, not really. Michael and I had a chat, and that's how it started." Which was my other scenario, and that's exactly what happened I guess. The point being that those worlds are coming together. And so what it means for Dell is as they embrace cloud, as they develop supercloud capabilities, they're going to do a lot of business. Dell for sure knows how to sell, they know how to execute. What I would be doing if I were Dell, is I would be trying to substantially replicate what's happening in the cloud on-prem with on-prem data. So what happens with that Snowflake deal is, it's read-only data, you read the data into the cloud, the compute is in the cloud. And I should've asked Terry this, I mean Benoit. Can there be an architecture on-prem? We've seen at Vertica has one, it's called Vertica Eon where you separate compute from storage. It doesn't have unlimited elasticity, but you can grow, compute, and storage independently, and have a lot more. With Dell doing APEX on demand, it's cloudlike, they could begin to develop a little mini data cloud, or a big data cloud within on-prem that connects to the public cloud. So what Snowflake is missing, a big part of their TAM that they're missing is the on-prem. The Dell and Pure deals are forays into that, but this on-prem is massive, and Dell is the on-prem poster child. So I think again what it means for them is they've got to continue to embrace it, they got to do more in software, more in data management, they got to push on APEX. And I'd say the same thing for HPE. I think they're both well behind this in terms of ecosystems. I mean they're not even close. But they have to start, and they got to start somewhere, and they've got resources to make it happen. >> You said in your breaking analysis that you published just a few days ago before the event that Snowflake plans to create a de facto standard in data platforms. What we heard from our guests on this program, your mainstage session with Frank Slootman. Still think that? >> I do. I think it more than I believed it coming in. And the reason I called it that is because I am a super fan of Zhamak Dehghani and her data mesh. And what her vision is, it's kind of the Immaculate Conception, where she wants everything to be open, open standards, and those don't exist today. And I think she perfectly realizes the practicality of de facto standards are going to get to market, and add value sooner than open standards. Now open standards over time, and I'll come back to that, may occur, but that's clear to me what Snowflake is creating, is the de facto standard for data platforms, the data cloud, the supercloud. And what's most impressive, or I think really important, is they're layering applications now on top of that. The metric to me, and I don't know if we can even count this, but VMware used to use it. For every dollar spent on VMware license, $15 was spent in the ecosystem. It started at 1 to 1.5, 1 to 2, 1 to 10, 1 to 15, I think it went up to 1 to 30 at the max. I don't know how they counted that, but it's countable. Reasonable people can make estimates like that. And I think as the ecosystem grows, what Snowflake's doing is it's in many respects modeling the cloud, what the cloud has. Cloud has ecosystems, we talked about startups, and the cloud also has optionality. And optionality means open source. So what you saw with Apache Iceberg is we're going to extend to open technologies. What you saw with Hybrid tables is we're going to extend a new workloads like transactions. The other thing about Snowflake that's really impressive is you're seeing the vertical focus. Financial services, healthcare, retail, media and entertainment. It's very rare for a company in this tenure, they're only 10 years old, to really start going vertical with their go-to-market, and building expertise around that. I think what's going to happen is the GSIs are going to come in, they love to eat at the trough, the trough here is maybe not big enough for them yet, but it will be. And they're going to start to align with the GSIs, and they're going to do really well within those industries, connecting people, collaborating with data. But I think it's a killer strategy, but they're executing on it. >> Right, and we heard a lot of great customer stories from all of those four verticals that you talked about, and then some, that that direction and that pivot from a customer perspective, from a sales and marketing perspective is all aligned. And that was kind of one of the themes as well that Frank talked about in his keynote is mission alignment, mission alignment with customers, but also with the ecosystem. And I feel that I heard that with every customer conversation, with every partner conversation, and Snowflake conversation that we had over the last I think 36 segments, Dave. >> Yeah, I mean, yeah, it's the power of many versus the resources of one. And even though Snowflake tell you they have $5 billion in cash, and assets on the balance sheet, and that's fine, that's nothing compared to what an ecosystem has. And Amazon's part of that ecosystem. Azure is part of that ecosystem. Google is part of that ecosystem. Those companies have huge resources, and Snowflake it seems has figured out how to tap those resources, and build value on top of it. To me they're doing a better job than a lot of the cloud databases out there. They don't necessarily have a better database, in fact, I could argue that their database is less functional. And I would argue that actually in many cases. Their database is less functional if you just want a database. But if you want a data cloud, and an ecosystem, and develop applications on top of that, and to be able to monetize, that's unique, and that is a moat that they're building that is highly differentiable, and being able to do that relatively easily. I mean, I think they overstate the simplicity with which that is being done. We talked to some customers who said, he didn't say same wine, new bottle. I did ask him that, about Hadoop complexity. And he said, "No, it's not that bad." But you still got to put this stuff together. And I think in the early parts of a market that are immature, people get really excited because it's so much easier than what was previous. So my other question is, okay, what's somebody working on now, that's looking at what Snowflake's doing and saying, I can improve on that. And what's going to be really interesting to see is, can they improve on it in a way, and can they raise enough capital such that they can disrupt, or is Snowflake going to keep staying paranoid, 'cause they got good leaders, and keep executing? And then I think the other wild card is edge. Snowflake doesn't really have an edge strategy right now. I think they will develop one. >> Through the ecosystem? >> And I don't think they're missing the boat, and they'll do it through the ecosystem, exactly. I don't think they're missing the boat, I think they're just like, "Well, we don't know what to do today." It's all distributed data, and it's ephemeral, and nobody's storing the data. You know anything that comes back to the cloud, we get. But new architectures are emerging on the edge that are going to bring new economics. There's new silicon, you see what's happening with Apple, and the M1, the M1 Ultra, and the new systems that they've just developed. What Tesla is doing with custom silicon, and amazing things, and programmability of the arm model. So it's early days, but semiconductors are the mainspring of innovation in this industry. Without chips, you got nothing. And when you get innovations in silicon, it drives innovations in software, because developers go, "Wow, I can do that now?" I can do things in parallel, I can do things faster, I can do things more simply, and programmable at scale. So that's happening. And that's going to bring a new set of economics that the premise is that will eventually bleed into the data center. It will, it always does. And I guess the other thing is every 15 years or so, the world gets disrupted, the tech world. We're about 15, 16 years in now to the cloud. So at this point, everybody's like, "Wow this is insurmountable, this is all we'll ever see. Everything that's ever been invented, this is the model of the future." We know that's not the case. I don't know how it's going to get disrupted, but I think edge is going to be part of that. It could be public policy. Governments could come in and take big tech on, seems like Sharekhan wants to do that. So that's what makes this industry so fun. >> Never a dull moment, Dave. This has been a great three days hosting this show with you. We've uncovered a lot. Your breaking analysis was great to get me prepared for the show. If you haven't seen it, check it out on siliconangle.com. Thanks, Dave, I appreciate all of your insights. >> Thank you, Lisa, It's been a pleasure working with you. >> Always good to work with you. >> Awesome, great job. >> Likewise. Great job to the team. >> Yes, thank you to our awesome production team. They've kept us going for three days. >> Yes, and the team back, Kristin, and Cheryl, and everybody back at the office. >> Exactly, it takes a village. For Dave Vellante, I am Lisa Martin. We are wrappin' up three days of wall-to-wall coverage at Snowflake Summit 22 from Vegas. Thanks for watching guys, we'll see you soon. (upbeat music)

>> "theCube" presents Dell Technologies World, brought to you by Dell. >> Hey everyone, Welcome back to "theCube's" continuing coverage of Dell Technologies World 2022. Live from the show floor in Las Vegas. We have been here since Monday evening. About seven to 8,000 folks here. It's been a fantastically well-attended event that Dell has done. Lots of talk about announcements, including APEX. Lisa Martin with Dave Vellante are going to unpack more of APEX with our next two Cube alumni who are returning, Akanksha Mehrotra, VP of APEX product marketing joins us, and Chad Dunn, VP of product management APEX. Guys, welcome back. >> Thank you. >> Thank you. >> Thank you for having us. >> It is really great to be back. >> So just in case there's anybody out there that's been under a rock since Monday, APEX has now been what GA for a year, celebrating a momentous year and some big news. Akanksha, walk us through that and then talk about some of the feedback that you've gotten on what you guys announced just two days ago. >> Yeah. So it's been an exciting week like you said. APEX just for sort of background is our portfolio of as-a-service solutions, we introduced it a year ago. We have now 10 plus services in our portfolio. We added our very first full stack managed service for cyber recovery this week. The feedback from customers over the past year and then the conversations we've had, you know, over the course of this week has been phenomenal. If I had to really summarize it, I would say the pain point that we're looking to solve, helping organizations manage data across disparate and fragmented environments across a variety of clouds, you know, on-premises, in a co-lo, on the far edge, at a hyperscale or in the telco edge is resonating. This is a pain point... This is very real pain point for them. And our goal in our vision to create a consistent and a secure experience across all of these different, you know, silos of data, if you will. It's something that they really want more of from us. >> Chad, talk a little bit about the influence of the customer in the last couple of years. Well, in the last year, in terms of releasing the cyber recovery solution on APEX, we have seen the threat landscape massively change. >> It increases every day. >> It increases every day, ransomware is no longer a... Is it going to happen too? It's a matter of when? >> Yes. >> Talk to us about the influence of the customer of this being the first full stack solution on APEX. >> Sure, like I don't think there's a boardroom in the world where this isn't being discussed as just such a high risk environment for cyber techs. It's damaging to lose your data. It's damaging to your reputation, it's financially damaging. So it's incredibly important into our customers. And we're finding that, you know, many of them don't necessarily have all the expertise to be able to defend against it themselves. And so that's where an as-a-service solution, like the one that we're offering really makes sense to them, right? They're much more apt to consume as-a-service when the competency doesn't necessarily already exist in their IT organizations. So we've been doing this for a few years as a solution with managed services. And in fact, we've deployed over 2000 of these, and making that a standardized offering with T-shirt sizing, subscription basis, really seems to be a winner. And every customer I've talked to has been absolutely over the moon with it. >> All right, so we have Chad in product management, Akanksha, you're in product marketing. So you knew going into this, that it was going to be different. So I'm interested in kind of what your learnings were, that internal transformation, which is ongoing now, I understand that, but how did it change how you manage, you know, deploy the life cycle of the product and communicate that. >> I'll get us started and I'm sure Chad will add on. So, you know, to your point, when we started this journey internally before we started it externally, we knew this was going to be a multi-year transformation for us. And a multi-year transformation that affects every part of the company, how we build products, how we market products, how we bring them to market, how we sell them, et cetera. And so we made a very conscious effort to kind of secure that buy-in early on. And it starts Michael on down. This is a strategic priority for him as I'm sure both of you know. And each function has kind of established, you know, areas where they know they need to transform and a north star goal for where they want to get to. So I'll speak for marketing as a place that's, you know, close to my heart. One, we know as we get into this space, we're going to be talking to different types of folks and having conversations with different types of personas within an account than we have had before. Using cyber recovery solution as an example, yes, we want to talk to, you know, IT administrators and CIO who we've been talking to. But as Chad said, this is something that CISOs care about. This is something that security teams care about. That those are a different set of personas for us to market to, to communicate with, whose pain points we need to understand better. So that's an example of a change. Another one is moving from a... I mean, events like this are great, and we certainly love to be back in person, but in as-a-service model, you want to have much more frequent communication with your intended audiences. So we've moved to more of an always on-marketing motion leveraging our blog, leveraging other vehicles. And that's that has also been a transformation for us. >> On the marketing side, I'm curious, sorry, Dave. Chad, you brought up one of the big things that is a huge challenge for any organization and any industry with respect to the cybersecurity in that threat landscape is brand reputation. >> Yeah. >> Are you having more conversations at the CMO level? I'm just curious if they're involved in this. We got to make sure that we don't have... We're not the next one on the news because customers will churn like crazy. Is that at all part of the conversation than persona change? >> It is certainly part of it. But, you know, we don't want to be motivated by fear, right? We want to be motivated by preparation and securing the business and growing the business. So, you know, it is a sea level discussion to, you know, understand how we need to protect our critical data. But it's really from a lens of, you know, how do we grow and we grow more quickly? And you know, if you look at APEX overall, yes, we've made a lot of internal changes to get where we are and we're going to continue to make those. And I'll talk through some examples. But this is also a journey for our customers, right? The change to, you know, consuming by the drip, consuming APEX, consuming as-a-service, you could take two companies with identical size and an identical vertical, and they're going to have different priorities about how they want to consume this infrastructure and these services. So we're on that journey with them just as we have to transform ourselves internally, from the way that we do accounting, from the way that we do sales compensation, from the way that we actually build product. And in fact, we just changed up the model by which we're, you know, developing product in APEX today. So I'm about 90 days into my role in APEX. I came from the HCI business. And I'm here with my engineering leader who was also in the HCI business. So we were able to be fortunate enough to work in an organization that went from zero to 4 billion in pretty quickly. So, Hey, let's see if we can apply some of that learning to this. But it's an incredible partnership inside of Dell with people like Dell Digital and our transformation office. Because we've done things roughly the same way for about 30 years. And this is all very new to us. So it's pretty amazing journey. >> I'm interested in what's different. You weren't first to market. The public cloud guys might say, "Eh, it's not cloud." >> No. >> Okay, so how are you different than public cloud and how are you different from your traditional on-prem competitors? >> Again, I'll get us started and chime in. I would say... I'll take your first example. I want to go back to kind of what our customers... Where they want help from us and what are they're asking us for. As I said, the debate is over. They have told us pretty definitively, and our data and your data shows it, that they will and the data will continue to grow in all these different fragmented silos. What they want is an experience that orchestrated across all of these different environments, by a vendor that they trust, right? And that's what we are committed to delivering to them. That's our north star, that's where we're going. I would argue that any one of the hyperscalers don't have incentives to kind of make that same experience happen across all those different environments. A vendor like Dell, who has been trusted by many years... You know, for many years from our customer, who doesn't have a single dog in the race, but is looking to partner with folks across the entire ecosystem, is looking to innovate with our software, our services, and our infrastructure is best positioned to help them orchestrate across. >> Yeah. Well, you know, if you're wondering what's different, you really have to look at what the value proposition is for public clouds versus keeping data on-prem or keeping it in a place where it's accessible to multiple clouds. You know, I think if you haven't been under a rock here at the show, you know it is all about multi-cloud, and you know that we're, you know, absolutely embracing it from, you know, Project Alpine where we're putting storage endpoints in public cloud, to what we're doing with APEX and our data storage services and the move of our customers into co-locations where the data can be accessible to multiple clouds. I think that getting the commerce capabilities in place that we've done over the course of the last year is a great first step. But look for us to double down on the day two management and operations, using that platform that we've created for APEX. And that's going to allow us to create more velocity and bring more solutions into the fold more quickly, and then provide more day two management optimization operation of the solutions by our customers. >> Okay. Sorry. So definitely agree with the public cloud. And I got to trust them to do my multi-cloud or what I call super-cloud. What about your traditional competitors? Is it the normal sort of what we'd expect for the Dell differentiators portfolio, supply chain, et cetera, or are there APEX specific differentiators? >> Yeah, absolutely. Yeah, so there are absolutely the Dell differentiators of the breadth of our sales force through both our direct sales teams as well as our partners, our secure supply chain, our services team, and the expertise that they've built, which we're obviously bringing to bear with this market and this offer. Those are kind of the Dell wide advantages that we bring to bear with this. But specifically for APEX against the traditional on-prem competitors, I would say the simplicity with which we are bringing our offers to market is a differentiator for us. And it's one that our customers in the past year have retreated back to us. So the commerce experience that Chad was just talking about, we have made very conscious efforts to simplify and abstract the way that complexity from our customers, so that they are picking very easy to understand outcomes that they care about. And then not really worry about the peace parts, whether it's the hardware, the software, or the services that help make that service level outcome happen. I would argue, you know, some of the other competitors, traditional competitors that we have haven't done that. And it's more of a... You know, that complexity is still there. And what we hear from our customers is, I want the simplicity and agility that public cloud provides. That's something that hyperscalers did get right. And we're bringing that experience to our infrastructure. >> Yeah. Like I think the other way that we'll differentiate ourselves is going to be by the breadth of the solutions, right? So we've got a tremendous amount of IP in solutions like cyber recovery, right? This wasn't a new thing for us. This is something we've been doing for a few years as there's tremendous consulting capabilities, services capabilities, the underlying products of course. Well, there's a pipeline of solutions lined up behind that. So as we move into high performance computer as-a-service, MLOps as-a-service, we can draw on those solutions that we've offered, but in a very custom way in the past now at a high velocity manner in the console. >> Well, the high velocity these days is critical. As we've seen the last two years, things have changed so dramatically for customers in every industry that needed to pivot with speed and accelerate their transformation. >> And the transparency. Right? So going back to his example, having that price transparency. You can go to our website and look at the pricing, pick in the two or three very simple options and see it right there and order it through the console. In a matter of minutes versus, you know, wait for two weeks to get the code and then wait for a month to get the hardware, and then wait for the services team to show up. So what we are hearing... I mean, we have truly been able to take deployments that used to take several months to a matter of days. And so that's how the simplicity kind of, you know, pays off not only in that initial deployment, but over the course of the subscription, the day two operations that Chad was just talking about and the innovation and the work that we're doing to simplify their lives in that process, allow them to focus in other areas. >> Oh, absolutely. That time to value, time to market has never been more critical. And the ability, to your point, Akanksha, to allow folks to be able to focus more on the strategic initiatives that will actually help move the business for... Add value, move the business forward and allow it to be competitive and differentiate itself is critical for everybody in every industry. Chad, I wanted to kind of pivot on multi-cloud for a second. You talked about that. And we had Chuck Whit on yesterday. He was talking about, you know, multi-cloud. A lot of organizations, many, many, many in multi-cloud by default. But what Dell wants to do is change that, multi-cloud by design. Is APEX going to be a facilitator of multi-cloud by design? Talk to us about that for customers. >> We absolutely will be. So if you look at what made customers multi-cloud by default, it's them going for the services that exist in the cloud and looking for best of breed services. Whether it's machine learning, speech recognition, database, they're going to those best of breed players. And so the value proposition for us is since you're in those clouds, you want access to your data and you want it centrally, so you can see it, leverage it, use it from any of those clouds, but you may have other reasons for keeping your data or even your compute on-prem or in a co-location. It could be data sovereignty, it could be policy compliance, it could be data gravity. So we want to make the concept of having your workloads or your data anywhere, very seamless for our customers, right? So it's really embracing the concept of multi-cloud and making it easier. >> The cyber recovery solution is really interesting to me. I was talking to one of the partners here and they said, "Dave, this was a really good show for us." And they probably had a quasi competitive solution. I don't really know. But like a lot of customers and, you know, got a lot of leads out of it. So it's the hot topic and that's what they said. This is cyber, everybody wants cyber. So how did that solution come together? Because I know you... You really... You've always been security conscious. But I never really full cracked the security solution. And now here it is in APEX, it's like, boom, out of the box or out of the service. How'd that come about? >> It really started back in 2014, specifically. It's funny when you can point to an event where, you know, something started like this. So there was a fairly high profile ransomware attack in 2014. And that caused us to look at the assets that we had from our data protection portfolio, from a software and storage perspective and say, "Hey, we can put something together that can really address this, right? Through novel use of existing technology." So we built out reference architectures. We built out the consulting service on how you protect your data. We partnered and built software to be able to secure the data in an air gaped imutable vault and offer the services to be able to manage that, monitor that, restore the data when needed. So we did that in a very custom way for years. In fact, as I said, over 2,000 systems deployed this way. So having a vehicle like APEX that has the as-a-service capability built in, the subscription capability built in, the ease and velocity of purchasing and operating was really a natural fit. So you know, we expect this is going to be a very high volume solution for us. >> Great. Awesome. >> Akanksha, can you talk a little bit about the partner ecosystem involved here in APEX? You know, when I think about ransomware in data protection, I think organizations need to be able to protect apps, users, data platforms. But we think of how data is so spread out, customers want that single pane of glass to be able to manage all that and know that that data is protected. Talk to us about how you're working with partners. I know the partner ecosystem at Dell's huge. How are you working with partners and how can they build upon APEX? >> Yeah So our partners are a very important part of our ecosystem. They help expand our reach. They also help complement our capabilities. You know, for example, in specific verticals. They may have services or expertise in a particular area. For the APEX portfolio, we actually offer a wide variety of ways for partners to engage with us. Starting out, they could refer our solutions and refer, you know, some of our services, if they want to take more of an advisory role in some capacity. They could resell our services with additional services included. In this scenario, for example, they would leverage our console, include some of their services in there and then offer it to their end customers. They could host APEX offers in their own data center or in a co-lo data center and build their practice on top of it. A lot of our partners and customers, we've got kind of joint customer partners that for example, have built a healthcare practice on top of an APEX solution, where they've added their services or built their business on top of it. And then finally, there's of course, technology and ISV partners, right? And that is where we might leverage, you know, some of their technology, built it to be part of a service or a solution that we're doing and join the go-to market. So I think the answer is lots of ways for partners to engage with APEX. And we absolutely are engaging with them in a wide variety of ways. And I think cyber recovery is no different. >> Well, there must be not a dull moment with what you guys have going on with APEX. Thank you for taking some time to talk to us about that. Sounds like the momentous year that you've had is going to continue. And it sounds like you've gotten great feedback from the customers and the partner so far. Thank you for joining "theCube" and telling us what's going on. And we can't wait to hear more next year. I'm sure there will be lots more next year. >> Yes indeed. >> Absolutely. Thank you very much. >> For our guests and Dave Vellante, I'm Lisa Martin, and you're watching "theCube's" coverage of Dell Technologies World 2022, live from Las Vegas. Stick around, we'll be right back with our next guest. (upbeat music)

>> Announcer: theCUBE presents Dell Technologies World, (gentle electronic music) brought to you by Dell. >> Welcome back to theCUBE's coverage of Dell Tech World 2022. My name is Dave Vellante, and I'm here with my co-host, David Nicholson. Dave, I think first time we've co-hosted this week. >> Yeah. >> Excited to be with you. >> Very excited. >> Live wall to wall coverage. Two and a half days, two days and one evening. I'd say 7,000 plus people here, so really good showing. Caitlin Gordon is here, she's the vice president of product management for cloud solutions and tech alliances at Dell Technologies. Caitlin, welcome back to theCube, always a pleasure to see you, thanks for coming on. >> It is really good to be back in a physical cube, with three dimensional humans. >> Yeah, so unbelievable. >> And it was good to see you up on stage today, so fantastic job. I think the keynotes have been good. I think it's funny, coming out of COVID, it seems like the keynotes are really tight. >> Caitlin: Yeah. >> This year, you know. And, so I think that's good. You have a lot to say, so that's why we love theCube, so you can come back and. >> Caitlin: Nice to have a live audience, get the feedback, yeah. Yeah, they were, I tell you, the audience was engaged today, right? I mean, lots of hooping and hollering, so let's talk about multicloud. You know, it's, pre-COVID, post-COVID, feels like things have changed. Maybe, maybe due to COVID, maybe not, but what are you seeing, the patterns in customers around multicloud? >> Well it's been interesting. I've been in a multicloud world tour here over the last six to nine months, and you know, one thing is clear, for the first time as an industry, we agree on something, (Dave laughing) And that's multicloud. We don't agree on what it means, but we do agree that multicloud is our reality. And customers are having a lot of challenges with what that means. That means today reality is multicloud most of the time just means multi contract, alright. I know what hyperscaler's my primary, I have secondary, I probably brought someone that brought someone else in. I've got SaaS providers, I got my on-prem partners. But there's not a lot of continuity and consistency across that. It's really operational silos, data silos, being able to predict that spend is the challenge. And there's a lot of people challenges in there. Whether it's developer velocity, as Jen talked about earlier today. Or even just simply having enough people with the right skills, is a real big challenge because no matter what definition you have of multicloud, it means distributed, and it means a lot of different places, and that's a big challenge. >> I tagged you in my Tweet today, when you were up on stage, I don't know if you saw it. But basically you know, we use this term super cloud, and it was pretty clear to me anyway, an example of what I think of as what multicloud should be. An experience that spans location, that is the consistent experience with all my policies, and my security, my governance. Talk about what you guys are doing to map into the trends that you see. >> You used my favorite phrase, consistent experience. And really what we're doing is two things. We're building a portfolio of software and services, and that's really targeted at that consistent experience. You can have your data, and your workloads in the right place, but you can have a consistent experience with what you already have on-prem. We really need to have true hybrid cloud operations. We overused that term and we ruined it, and then we didn't use it anymore. But that's what we're talking about. On-prem to multiple public clouds have that consistency. But that's not enough because this is just such a complex landscape. The second part of what we're building is really an ecosystem of cloud partnerships. So whether it's the hyperscaler, certainly. But also colocation providers like Equinix. Or SaaS providers like Snowflake. The more we can partner with the key providers in the multicloud landscape, the more we can simplify that across. >> Yes, so you mentioned something that's key. Most people when they think about multicloud, they're not going into that because they really want to do the same thing nine different ways. So that consistency. >> Caitlin: It's not the design point. >> No, exactly. >> Caitlin: No. >> It's like, I want multi something. But not multi everything you offer. So the concept of using this well worn, well proven set of storage intelligence software titles, and putting them out into a variety of cloud providers, linking them with a unified experience is obviously powerful. And that seems to be what's behind Alpine? Is that the strategy? >> Yeah, it's absolutely right. Because you want that consistency because you have established multi lots of things. But you want to be able to get the consistency. But you want to be able to get that across all your data types. You can't just have consistency for file. You can't not only have consistency for object. You want to have that flexibility in who the providers are, and what type of data. And yet have, still have that operational consistency not so matter what. So that's that, that's the tough combination. Keeping flexibility, but also that simplicity and consistency. >> So Project Alpine, tell us more about it, what it is, why is is called a project, when will it be a product. >> (laughing) All of the things. >> Dave: Yeah. So Project Alpine, if you've been tuned in this week, you've heard this a few times. But it is our initiative to bring our block file and object storage software, to all of the major public clouds. So that is all about being able to really break the barriers between your data, and native public cloud services. The key thing, that you started off with it, operational consistency. If I have a power store on-prem, I can run our block software in the cloud, have that operational consistency, so it's the same UI, it's the same API's. Why that really matters, the undercurrent of that comes back to people. If you have the same tools, the same API's, you don't have to learn anything new. You don't have to re-skill or re-hire any people. And eventually you can drive that even more efficiently all through API's. So it's all about that consistent operations. I'm not going to ignore your project questions so I'll get to that as well. >> Thank you. >> It's a project because for a number of reasons, it's something we're working towards, and it's going to have deliverables and milestones over a number of months and years, to be honest. We actually first announced Project Alpine back in January as you know. And we have already extended that now in May to say what we're talking about and any news, started to show you what that's looking like. So original announcement as a project in January. Technology preview here in May. And then we're going to start to have early access for some of these to customers later this year. And then availability into next year. >> Excellent. So the primary value proposition I've been hearing is that operational consistency. Is there another dimension of value, in terms of function? In other words, I get why I'm not going to get that operational consistency across clouds and on-prem from a public cloud provider. Are there functional capabilities that you bring, I mean yes, help us understand that gap. >> Yeah. >> Between what you can offer as a long term, you know, the leader in storage, versus kind of the new entrance in the public cloud. >> Yeah, two things come to mind. The number one is data mobility. So having that very efficient and very simple data mobility. Because what's the most efficient way to send data from an on-prem storage appliance? Use the native mobility services that are already built into that platform. They're already there, you already know how to use them, and they're very efficient. So they're going to be very smart about what data you send to, and what data you send back from the cloud. Which is critical from a people standpoint, but also from a cost standpoint. Which is the other piece of this. We've been talking about the technology, but as you well know, the business requirements are pretty important. So being able to also, not only have your software in the cloud, but transact that through a public cloud marketplace, and in one case will actually be delivered as a native cloud service, is critical. So all the pre-committed spend that you have with any one of these hyperscalers, you can actually draw down against that credit to purchase these software and services, which is equally important to the technology value prop. >> Hence your expanding ecosystem kind of goes both ways. Okay, so when I'm on a console within one of the public clouds, I want to go into Alpine, and now I'm into a Dell experience. Is that correct? >> I talked about flexibility right, and choice. You have that consistency to say, if you want to standardize on one of the hyperscaler ecosystems, we'll inter-operate that through our API's. We're not going to force you into any single walled garden, but if you have chosen an ecosystem you want to be working through, you can abstract out our value through API's and still leverage that underneath the covers, really at the data layer. So we are really all about that consistency at the data layer, but inter-operating with whatever control planes, and whatever ecosystems you are working with. Which is, I've said it five times, but API's are a critical part of this. We love UI's, and they're pretty in a nice demo, but the reality is probably API's is where this is mostly going to be consumed. >> So, I have a question for you as a marketer. You mentioned technology versus business value. Clearly, outcomes, the actual business value associated with what we do in technology, is key. However, as an old time storage guy myself, (Caitlin laughing) I realize that what you're talking about here is decades of development, focusing on things like data protection, resiliency, performance, built originally in an environment that wasn't instrumented for high availability. >> Caitlin: Hmm. >> You needed things like clusters. There wasn't the concept of just JBOD in servers, one server fails, you throw it away, and it automatically goes to another. How do you balance, this is a very long question here, how do you balance the fact that your underlying technology is so good, with the desire to communicate the business value? Do you find yourself having to not talk about the technology as much anymore? Because there's so much impressive stuff there. >> Yeah, I'm a recovering marketing person myself. Um, it is really interesting having been at this show for many, many, many years. Not as many as Dave probably. (Dave laughing) >> Old man Dave. (Caitlin laughing) >> What can I say. >> I would say, a number of those years we spend most of our time talking about speeds and feeds. How many IOPS? What's the latency? What's our HERO number of the day? And we still care about that right, and data protection, what's your BD braid? How much can we save you? Still important. But it's a secondary conversation. What are we talking about now? Cloud native app mobility, and that modernization, and the underlying infrastructure isn't always going to be Dell's anymore, it's going to by in the hyperscalers in some cases. So it's a completely different conversation and different people we're talking to. It's very exciting, it's a little bit foreign to us, but we welcome it, and it's also still important that we understand the infrastructure side too. Because ultimately, even if this is being delivered as a service, someone is still delivering and managing that infrastructure and that is still critically important. >> So okay, Project Alpine, is it multicloud? Is it Apex? Is it subscription? Is it as a service? >> Caitlin: Yeah. >> We should be thinking about it. >> Yeah, all those things. Yes, check. (Dave laughing) All of the things. >> So they're coming together is the. >> It's coming together, right. You hit all of the right buzz words, bingo. But multicloud, the value prop is Project Alpine, multicloud data, and yes subscription is going to really be the model from an economic standpoint, that's really the key. But ultimately it all comes together. >> What are you seeing with data architectures? Kind of up leveling a bit these days, where you know, customers generally, they'll shove everything into a big data warehouse, or a single store, or cloud. You you guys talked about the edge a lot. We just had a great conversation with Lowes, and what they're doing with VxRail and their stores. How are you seeing the evolution of data architectures? >> I think the Snowflake announcement was a really really really good example. And it came through as an announcement but it's a partnership, right. And what's really interesting is it's very clear that what we've kind of inherently understood as an on-prem, primarily an on-prem vendor traditionally, is that data has a ton of gravity, and between data privacy, and just governance regulations, there's a lot of reason the data is not going to move. And what that means from a modern cloud based analytics standpoint like Snowflake, is they need to be able to support the data no matter where it lives. That doesn't mean pulling it into the cloud. Many customers including us will not do that. It means being able to access that data so that more distributed data architecture, but still being able to use those cloud based tools, is really where we're seeing, and why we've really announced this partnership this week. I think there's a ton more opportunity in that space. >> Well that's the epiphany of the Snowflake deal is you're able to access non-native Snowflake data, into the Snowflake data cloud, that's a first. >> Caitlin: Yup. >> Now there, I'm sure Snowflake is going to want to migrate it at some point. But to your point, you won't as a customer, a lot of customers to say, no. First of all, a lot of times, it's not a business case. If I don't have to move it, why should I move it? If it's cost effective, and it's protected. And then, there are constraints. >> Caitlin: Yeah. >> To moving data, like legal constraints and so forth. >> Absolutely. And data regulations are not getting less stringent, right? >> Right. Alright, we got to go. Caitlin Gordon, thanks so much for coming back in theCube. It was great to see you. Congratulations for all the announcements, and awesome to see you face to face. >> Yes, thanks for having me. >> Alright, you're very welcome. >> Good to have you. >> Thank you for watching, this is Dave Vellante, for David Nicholson, Lisa Martin, and John Furrier. You're watching theCube's coverage of Dell Technologies World 2022 from Las Vegas. We'll be right back. (gentle electronic music)