>>AWS public sector summit here in person in Washington, D. C. For two days live. Finally a real event. I'm john for your host of the cube. Got a great guest Howard Levinson from data bricks, regional vice president and general manager of the federal team for data bricks. Uh Super unicorn. Is it a decade corn yet? It's uh, not yet public but welcome to the cube. >>I don't know what the next stage after unicorn is, but we're growing rapidly. >>Thank you. Our audience knows David bricks extremely well. Always been on the cube many times. Even back, we were covering them back when big data was big data. Now it's all data everything. So we watched your success. Congratulations. Thank you. Um, so there's no, you know, not a big bridge for us across to see you here at AWS public sector summit. Tell us what's going on inside the data bricks amazon relationship. >>Yeah. It's been a great relationship. You know, when the company got started some number of years ago we got a contract with the government to deliver the data brooks capability and they're classified cloud in amazon's classified cloud. So that was the start of a great federal relationship today. Virtually all of our businesses in AWS and we run in every single AWS environment from commercial cloud to Govcloud to secret top secret environments and we've got customers doing great things and experiencing great results from data bricks and amazon. >>The federal government's the classic, I call migration opportunity. Right? Because I mean, let's face it before the pandemic even five years ago, even 10 years ago. Glacier moving speed slow, slow and they had to get modernized with the pandemic forced really to do it. But you guys have already cleared the runway with your value problems. You've got lake house now you guys are really optimized for the cloud. >>Okay, hardcore. Yeah. We are, we only run in the cloud and we take advantage of every single go fast feature that amazon gives us. But you know john it's The Office of Management and Budget. Did a study a couple of years ago. I think there were 28,000 federal data centers, 28,000 federal data centers. Think about that for a minute and just think about like let's say in each one of those data centers you've got a handful of operational data stores of databases. The federal government is trying to take all of that data and make sense out of it. The first step to making sense out of it is bringing it all together, normalizing it. Fed aerating it and that's exactly what we do. And that's been a real win for our federal clients and it's been a real exciting opportunity to watch people succeed in that >>endeavour. We have another guest on. And she said those data center huggers tree huggers data center huggers, majority of term people won't let go. Yeah. So but they're slowly dying away and moving on to the cloud. So migrations huge. How are you guys migrating with your customers? Give us an example of how it's working. What are some of the use cases? >>So before I do that I want to tell you a quick story. I've I had the luxury of working with the Air Force Chief data officer Ailene vedrine and she is commonly quoted as saying just remember as as airmen it's not your data it's the Air Force's data. So people were data center huggers now their data huggers but all of that data belongs to the government at the end of the day. So how do we help in that? Well think about all this data sitting in all these operational data stores they're getting it's getting updated all the time. But you want to be able to Federated this data together and make some sense out of it. So for like an organization like uh us citizenship and immigration services they had I think 28 different data sources and they want to be able to pull that data basically in real time and bring it into a data lake. Well that means doing a change data capture off of those operational data stores transforming that data and normalizing it so that you can then enjoy it. And we've done that I think they're now up to 70 data sources that are continually ingested into their data lake. And from there they support thousands of users doing analysis and reports for the whole visa processing system for the United States, the whole naturalization environment And their efficiency has gone up I think by their metrics by 24 x. >>Yeah. I mean Sandy carter was just on the cube earlier. She's the Vice president partner ecosystem here at public sector. And I was coming to her that federal game has changed, it used to be hard to get into you know everybody and you navigate the trip wires and all the subtle hints and and the people who are friends and it was like cloak and dagger and so people were locked in on certain things databases and data because now has to be freely available. I know one of the things that you guys are passionate about and this is kind of hard core architectural thing is that you need horizontally scalable data to really make a I work right. Machine learning works when you have data. How far along are these guys in their thinking when you have a customer because we're seeing progress? How far along are we? >>Yeah, we still have a long way to go in the federal government. I mean, I tell everybody, I think the federal government's probably four or five years behind what data bricks top uh clients are doing. But there are clearly people in the federal government that have really ramped it up and are on a par were even exceeding some of the commercial clients, U. S. C. I. S CBP FBI or some of the clients that we work with that are pretty far ahead and I'll say I mentioned a lot about the operational data stores but there's all kinds of data that's coming in at U S. C. I. S. They do these naturalization interviews, those are captured in real text. So now you want to do natural language processing against them, make sure these interviews are of the highest quality control, We want to be able to predict which people are going to show up for interviews based on their geospatial location and the day of the week and other factors the weather perhaps. So they're using all of these data types uh imagery text and structure data all in the Lake House concept to make predictions about how they should run their >>business. So that's a really good point. I was talking with keith brooks earlier directive is development, go to market strategy for AWS public sector. He's been there from the beginning this the 10th year of Govcloud. Right, so we're kind of riffing but the jpl Nasa Jpl, they did production workloads out of the gate. Yeah. Full mission. So now fast forward today. Cloud Native really is available. So like how do you see the the agencies in the government handling Okay. Re platform and I get that but now to do the reef acting where you guys have the Lake House new things can happen with cloud Native technologies, what's the what's the what's the cross over point for that point. >>Yeah, I think our Lake House architecture is really a big breakthrough architecture. It used to be, people would take all of this data, they put it in a Hadoop data lake, they'd end up with a data swamp with really not good control or good data quality. And uh then they would take the data from the data swamp where the data lake and they curate it and go through an E. T. L. Process and put a second copy into their data warehouse. So now you have two copies of the data to governance models. Maybe two versions of the data. A lot to manage. A lot to control with our Lake House architecture. You can put all of that data in the data lake it with our delta format. It comes in a curated way. Uh there's a catalogue associated with the data. So you know what you've got. And now you can literally build an ephemeral data warehouse directly on top of that data and it exists only for the period of time that uh people need it. And so it's cloud Native. It's elastically scalable. It terminates when nobody's using it. We run the whole center for Medicaid Medicare services. The whole Medicaid repository for the United States runs in an ephemeral data warehouse built on Amazon S three. >>You know, that is a huge call out, I want to just unpack that for a second. What you just said to me puts the exclamation point on cloud value because it's not your grandfather's data warehouse, it's like okay we do data warehouse capability but we're using higher level cloud services, whether it's governance stuff for a I to actually make it work at scale for those environments. I mean that that to me is re factoring that's not re platform Ng. Just re platform that's re platform Ng in the cloud and then re factoring capability for on uh new >>advantages. It's really true. And now you know at CMS, they have one copy of the data so they do all of their reporting, they've got a lot of congressional reports that they need to do. But now they're leveraging that same data, not making a copy of it for uh the center for program integrity for fraud. And we know how many billions of dollars worth of fraud exist in the Medicaid system. And now we're applying artificial intelligence and machine learning on entity analytics to really get to the root of those problems. It's a game >>changer. And this is where the efficiency comes in at scale. Because you start to see, I mean we always talk on the cube about like how software is changed the old days you put on the shelf shelf where they called it. Uh that's our generation. And now you got the cloud, you didn't know if something is hot or not until the inventory is like we didn't sell through in the cloud. If you're not performing, you suck basically. So it's not working, >>it's an instant Mhm. >>Report card. So now when you go to the cloud, you think the data lake and uh the lake house what you guys do uh and others like snowflake and were optimized in the cloud, you can't deny it. And then when you compare it to like, okay, so I'm saving you millions and millions if you're just on one thing, never mind the top line opportunities. >>So so john you know, years ago people didn't believe the cloud was going to be what it is. Like pretty much today, the clouds inevitable. It's everywhere. I'm gonna make you another prediction. Um And you can say you heard it here first, the data warehouse is going away. The Lake house is clearly going to replace it. There's no need anymore for two separate copies, there's no need for a proprietary uh storage copy of your data and people want to be able to apply more than sequel to the data. Uh Data warehouses, just restrict. What about an ocean house? >>Yeah. Lake is kind of small. When you think about this lake, Michigan is pretty big now, I think it's I >>think it's going to go bigger than that. I think we're talking about Sky Computer, we've been a cloud computing, we're going to uh and we're going to do that because people aren't gonna put all of their data in one place, they're going to have, it spread across different amazon regions or or or amazon availability zones and you're going to want to share data and you know, we just introduced this delta sharing capability. I don't know if you're familiar with it but it allows you to share data without a sharing server directly from picking up basically the amazon, you RLS and sharing them with different organizations. So you're sharing in place. The data actually isn't moving. You've got great governance and great granularity of the data that you choose to share and data sharing is going to be the next uh >>next break. You know, I really loved the Lake House were fairly sing gateway. I totally see that. So I totally would align with that and say I bet with you on that one. The Sky net Skynet, the Sky computing. >>See you're taking it away man, >>I know Skynet got anything that was computing in the Sky is Skynet that's terminated So but that's real. I mean I think that's a concept where it's like, you know what services and functions does for servers, you don't have a data, >>you've got to be able to connect data, nobody lives in an island. You've got to be able to connect data and more data. We all know more data produces better results. So how do you get more data? You connect to more data sources, >>Howard great to have you on talk about the relationship real quick as we end up here with amazon, What are you guys doing together? How's the partnership? >>Yeah, I mean the partnership with amazon is amazing. We have, we work uh, I think probably 95% of our federal business is running in amazon's cloud today. As I mentioned, john we run across uh, AWS commercial AWS GovCloud secret environment. See to us and you know, we have better integration with amazon services than I'll say some of the amazon services if people want to integrate with glue or kinesis or Sagemaker, a red shift, we have complete integration with all of those and that's really, it's not just a partnership at the sales level. It's a partnership and integration at the engineering level. >>Well, I think I'm really impressed with you guys as a company. I think you're an example of the kind of business model that people might have been afraid of which is being in the cloud, you can have a moat, you have competitive advantage, you can build intellectual property >>and, and john don't forget, it's all based on open source, open data, like almost everything that we've done. We've made available to people, we get 30 million downloads of the data bricks technology just for people that want to use it for free. So no vendor lock in. I think that's really important to most of our federal clients into everybody. >>I've always said competitive advantage scale and choice. Right. That's a data bricks. Howard? Thanks for coming on the key, appreciate it. Thanks again. Alright. Cube coverage here in Washington from face to face physical event were on the ground. Of course, we're also streaming a digital for the hybrid event. This is the cubes coverage of a W. S. Public sector Summit will be right back after this short break.

>>Welcome back to the cubes coverage of AWS public sector summit live in Washington D. C. A face to face event were on the ground here is to keep coverage. I'm john Kerry, your hosts got two great guests. Both cuba alumni Shannon Kellogg VP of public policy for the Americas and john would ceo tell us congratulations on some announcement on stage and congressional john being a public company. Last time I saw you in person, you are private. Now your I. P. O. Congratulations >>totally virtually didn't meet one investor, lawyer, accountant or banker in person. It's all done over zoom. What's amazing. >>We'll go back to that and a great great to see you had great props here earlier. You guys got some good stuff going on in the policy side, a core max on stage talking about this Virginia deal. Give us the update. >>Yeah. Hey thanks john, it's great to be back. I always like to be on the cube. Uh, so we made an announcement today regarding our economic impact study, uh, for the commonwealth of Virginia. And this is around the amazon web services business and our presence in Virginia or a WS as we all, uh, call, uh, amazon web services. And um, basically the data that we released today shows over the last decade the magnitude of investment that we're making and I think reflects just the overall investments that are going into Virginia in the data center industry of which john and I have been very involved with over the years. But the numbers are quite um, uh, >>just clever. This is not part of the whole H. 20. H. Q. Or whatever they call HQ >>To HQ two. It's so Virginia Amazon is investing uh in Virginia as part of our HQ two initiative. And so Arlington Virginia will be the second headquarters in the U. S. In addition to that, AWS has been in Virginia for now many years, investing in both data center infrastructure and also other corporate facilities where we house AWS employees uh in other parts of Virginia, particularly out in what's known as the dullest technology corridor. But our data centers are actually spread throughout three counties in Fairfax County, Loudoun County in Prince William County. >>So this is the maxim now. So it wasn't anything any kind of course this is Virginia impact. What was, what did he what did he announce? What did he say? >>Yeah. So there were a few things that we highlighted in this economic impact study. One is that over the last decade, if you can believe it, we've invested $35 billion 2020 alone. The AWS investment in construction and these data centers. uh it was actually $1.3 billion 2020. And this has created over 13,500 jobs in the Commonwealth of Virginia. So it's a really great story of investment and job creation and many people don't know John in this Sort of came through in your question too about HQ two, But aws itself has over 8000 employees in Virginia today. Uh, and so we've had this very significant presence for a number of years now in Virginia over the last, you know, 15 years has become really the cloud capital of the country, if not the world. Uh, and you see all this data center infrastructure that's going in there, >>John What's your take on this? You've been very active in the county there. Um, you've been a legend in the area and tech, you've seen this many years, you've been doing so I think the longest running company doing cyber my 31st year, 31st year. So you've been on the ground. What does this all mean to you? >>Well, you know, it goes way back to, it was roughly 2005 when I served on the Economic Development Commission, Loudon County as the chairman. And at the time we were the fastest-growing county in America in Loudon County. But our residential real property taxes were going up stratospherically because when you look at it, every dollar real property tax that came into residential, we lose $2 because we had to fund schools and police and fire departments and so forth. And we realized for every dollar of commercial real property tax that came in, We made $97 in profit, but only 13% of the money that was coming into the county was coming in commercially. So a small group got together from within the county to try and figure out what were the assets that we had to offer to companies like Amazon and we realized we had a lot of land, we had water and then we had, you know this enormous amount of dark fiber, unused fibre optic. And so basically the county made it appealing to companies like amazon to come out to Loudon County and other places in northern Virginia and the rest is history. If you look today, we're Loudon County is Loudon County generates a couple $100 million surplus every year. It's real property taxes have come down in in real dollars and the percentage of revenue that comes from commercials like 33 34%. That's really largely driven by the data center ecosystem that my friend over here Shannon was talking. So >>the formula basically is look at the assets resources available that may align with the kind of commercial entities that good. How's their domicile there >>that could benefit. >>So what about power? Because the data centers need power, fiber fiber is great. The main, the main >>power you can build power but the main point is is water for cooling. So I think I think we had an abundance of water which allowed us to build power sources and allowed companies like amazon to build their own power sources. So I think it was really a sort of a uh uh better what do they say? Better lucky than good. So we had a bunch of assets come together that helps. Made us, made us pretty lucky as a, as a region. >>Thanks area too. >>It is nice and >>john, it's really interesting because the vision that john Wood and several of his colleagues had on that economic development board has truly come through and it was reaffirmed in the numbers that we released this week. Um, aws paid $220 million 2020 alone for our data centers in those three counties, including loud >>so amazon's contribution to >>The county. $220 million 2020 alone. And that actually makes up 20% of overall property tax revenues in these counties in 2020. So, you know, the vision that they had 15 years ago, 15, 16 years ago has really come true today. And that's just reaffirmed in these numbers. >>I mean, he's for the amazon. So I'll ask you the question. I mean, there's a lot of like for misinformation going around around corporate reputation. This is clearly an example of the corporation contributing to the, to the society. >>No, no doubt. And you think >>About it like that's some good numbers, 20 million, 30 >>$5 million dollar capital investment. You know, 10, it's, what is it? 8000 9000 >>Jobs. jobs, a W. S. jobs in the Commonwealth alone. >>And then you look at the economic impact on each of those counties financially. It really benefits everybody at the end of the day. >>It's good infrastructure across the board. How do you replicate that? Not everyone's an amazon though. So how do you take the formula? What's your take on best practice? How does this rollout? And that's the amazon will continue to grow, but that, you know, this one company, is there a lesson here for the rest of us? >>I think I think all the data center companies in the cloud companies out there see value in this region. That's why so much of the internet traffic comes through northern Virginia. I mean it's I've heard 70%, I've heard much higher than that too. So I think everybody realizes this is a strategic asset at a national level. But I think the main point to bring out is that every state across America should be thinking about investments from companies like amazon. There are, there are really significant benefits that helps the entire community. So it helps build schools, police departments, fire departments, etcetera, >>jobs opportunities. What's the what's the vision though? Beyond data center gets solar sustainability. >>We do. We have actually a number of renewable energy projects, which I want to talk about. But just one other quick on the data center industry. So I also serve on the data center coalition which is a national organization of data center and cloud providers. And we look at uh states all over this country were very active in multiple states and we work with governors and state governments as they put together different frameworks and policies to incent investment in their states and Virginia is doing it right. Virginia has historically been very forward looking, very forward thinking and how they're trying to attract these data center investments. They have the right uh tax incentives in place. Um and then you know, back to your point about renewable energy over the last several years, Virginia is also really made some statutory changes and other policy changes to drive forward renewable energy in Virginia. Six years ago this week, john I was in a coma at county in Virginia, which is the eastern shore. It's a very rural area where we helped build our first solar farm amazon solar farm in Virginia in 2015 is when we made this announcement with the governor six years ago this week, it was 88 megawatts, which basically at the time quadruple the virginias solar output in one project. So since that first project we at Amazon have gone from building that one facility, quadrupling at the time, the solar output in Virginia to now we're by the end of 2023 going to be 1430 MW of solar power in Virginia with 15 projects which is the equivalent of enough power to actually Enough electricity to power 225,000 households, which is the equivalent of Prince William county Virginia. So just to give you the scale of what we're doing here in Virginia on renewable energy. >>So to me, I mean this comes down to not to put my opinion out there because I never hold back on the cube. It's a posture, we >>count on that. It's a >>posture issue of how people approach business. I mean it's the two schools of thought on the extreme true business. The government pays for everything or business friendly. So this is called, this is a modern story about friendly business kind of collaborative posture. >>Yeah, it's putting money to very specific use which has a very specific return in this case. It's for everybody that lives in the northern Virginia region benefits everybody. >>And these policies have not just attracted companies like amazon and data center building builders and renewable energy investments. These policies are also leading to rapid growth in the cybersecurity industry in Virginia as well. You know john founded his company decades ago and you have all of these cybersecurity companies now located in Virginia. Many of them are partners like >>that. I know john and I both have contributed heavily to a lot of the systems in place in America here. So congratulations on that. But I got to ask you guys, well I got you for the last minute or two cybersecurity has become the big issue. I mean there's a lot of these policies all over the place. But cyber is super critical right now. I mean, where's the red line Shannon? Where's you know, things are happening? You guys bring security to the table, businesses are out there fending for themselves. There's no militia. Where's the, where's the, where's the support for the commercial businesses. People are nervous >>so you want to try it? >>Well, I'm happy to take the first shot because this is and then we'll leave john with the last word because he is the true cyber expert. But I had the privilege of hosting a panel this morning with the director of the cybersecurity and Infrastructure Security agency at the department, Homeland Security, Jenness easterly and the agency is relatively new and she laid out a number of initiatives that the DHS organization that she runs is working on with industry and so they're leaning in their partnering with industry and a number of areas including, you know, making sure that we have the right information sharing framework and tools in place, so the government and, and we in industry can act on information that we get in real time, making sure that we're investing for the future and the workforce development and cyber skills, but also as we enter national cybersecurity month, making sure that we're all doing our part in cyber security awareness and training, for example, one of the things that are amazon ceo Andy Jassy recently announced as he was participating in a White house summit, the president biden hosted in late august was that we were going to at amazon make a tool that we've developed for information and security awareness for our employees free, available to the public. And in addition to that we announced that we were going to provide free uh strong authentication tokens for AWS customers as part of that announcement going into national cybersecurity months. So what I like about what this administration is doing is they're reaching out there looking for ways to work with industry bringing us together in these summits but also looking for actionable things that we can do together to make a difference. >>So my, my perspective echoing on some of Shannon's points are really the following. Uh the key in general is automation and there are three components to automation that are important in today's environment. One is cyber hygiene and education is a piece of that. The second is around mis attribution meaning if the bad guy can't see you, you can't be hacked. And the third one is really more or less around what's called attribution, meaning I can figure out actually who the bad guy is and then report that bad guys actions to the appropriate law enforcement and military types and then they take it from there >>unless he's not attributed either. So >>well over the basic point is we can't as industry hat back, it's illegal, but what we can do is provide the tools and methods necessary to our government counterparts at that point about information sharing, where they can take the actions necessary and try and find those bad guys. >>I just feel like we're not moving fast enough. Businesses should be able to hack back. In my opinion. I'm a hawk on this one item. So like I believe that because if people dropped on our shores with troops, the government will protect us. >>So your your point is directly taken when cyber command was formed uh before that as airlines seeing space physical domains, each of those physical domains have about 100 and $50 billion they spend per year when cyber command was formed, it was spending less than Jpmorgan chase to defend the nation. So, you know, we do have a ways to go. I do agree with you that there needs to be more uh flexibility given the industry to help help with the fight. You know, in this case. Andy Jassy has offered a couple of tools which are, I think really good strong tokens training those >>are all really good. >>We've been working with amazon for a long time, you know, ever since, uh, really, ever since the CIA embrace the cloud, which was sort of the shot heard around the world for cloud computing. We do the security compliance automation for that air gap region for amazon as well as other aspects >>were all needs more. Tell us faster, keep cranking up that software because tell you right now people are getting hit >>and people are getting scared. You know, the colonial pipeline hack that affected everybody started going wait a minute, I can't get gas. >>But again in this area of the line and jenny easterly said this this morning here at the summit is that this truly has to be about industry working with government, making sure that we're working together, you know, government has a role, but so does the private sector and I've been working cyber issues for a long time to and you know, kind of seeing where we are this year in this recent cyber summit that the president held, I really see just a tremendous commitment coming from the private sector to be an effective partner in securing the nation this >>full circle to our original conversation around the Virginia data that you guys are looking at the Loudon County amazon contribution. The success former is really commercial public sector. I mean, the government has to recognize that technology is now lingua franca for all things everything society >>well. And one quick thing here that segues into the fact that Virginia is the cloud center of the nation. Um uh the president issued a cybersecurity executive order earlier this year that really emphasizes the migration of federal systems into cloud in the modernization that jOHN has worked on, johN had a group called the Alliance for Digital Innovation and they're very active in the I. T. Modernization world and we remember as well. Um but you know, the federal government is really emphasizing this, this migration to cloud and that was reiterated in that cybersecurity executive order >>from the, well we'll definitely get you guys back on the show, we're gonna say something. >>Just all I'd say about about the executive order is that I think one of the main reasons why the president thought was important is that the legacy systems that are out there are mainly written on kobol. There aren't a lot of kids graduating with degrees in COBOL. So COBOL was designed in 1955. I think so I think it's very imperative that we move has made these workloads as we can, >>they teach it anymore. >>They don't. So from a security point of view, the amount of threats and vulnerabilities are through the >>roof awesome. Well john I want to get you on the show our next cyber security event. You have you come into a fireside chat and unpack all the awesome stuff that you're doing. But also the challenges. Yes. And there are many, you have to keep up the good work on the policy. I still say we got to remove that red line and identified new rules of engagement relative to what's on our sovereign virtual land. So a whole nother Ballgame, thanks so much for coming. I appreciate it. Thank you appreciate it. Okay, cute coverage here at eight of public sector seven Washington john ferrier. Thanks for watching. Mhm. Mhm.

value in jobs is probably the most rewarding >>things I've ever been involved >>in And I bring that energy to the queue because the cube is where all the ideas are and where the experts are, where the people are And I think what's most exciting about the cube is that we get to talk to people who are making things happen, entrepreneurs ceo of companies, venture capitalists, people who are really on a day in and day out basis, building great companies and the technology business is just not a lot of real time live tv coverage and and the cube is a non linear tv operation. We do everything that the T. V guys on cable don't do. We do longer interviews. We asked tougher questions. We >>ask sometimes some light questions. We talked about the person and what >>they feel about it's not prompted and scripted. It's a conversation authentic and for shows that have the cube coverage and makes the show buzz that creates excitement. More importantly, it creates great content, great digital assets that can be shared instantaneously to the world. Over 31 million people have viewed the cube and that is the result of great content, great conversations and I'm so proud to be part of a Q with great team. Hi, I'm john barrier, Thanks for watching the cube boy. >>Okay, welcome back everyone cube coverage of AWS amazon web services public sector summit in person here in Washington D. C. I'm john Kerry host of the cube with Sandy carter and Lynn martin Vm ware Vice president of government education and healthcare. Great to see you both cube alumni's although she's been on since 2014 your first time in 2018 18 2018. Great to see you. Great to see you. Thanks for coming on. Yeah, thanks for having us. So VM ware and 80 of us have a huge partnership. We've covered that announcement when Andy and Pat nelson was the Ceo. Then a lots happened, a lot of growth. A lot of success. Congratulations. Thank you. What's the big news with AWS this year in >>public sector. So we just received our authorization to operate for Fed ramp high. Um and we actually have a lot of joint roadmap planning. You are kicking off our job today with the Department of Defense and I. L five for the defense customers is also in process. So um a lot of fruits of a long time of labor. So very excited, >>awesome. So explain what does the Fed ramp authority to operate mean? What is >>that all about? So I would say in a nutshell, it's really putting a commercial offering through the security protocols to support the federal government needs. Um and there's different layers of that depending on the end user customers. So Fed ramp i across this, across all the civilian and non classified workloads in the federal government. Um probably applicability for state, local government as well with the new state Gramp focus. Um Fed ramp. I will meet or exceed that. So it will be applicable across the other parts of the government as well and all operated, you know, in a controlled environment jointly. So you get the VM ware software stack on top of the platform from A W. S and all the services that is more VM >>ware, faster deployed usage, faster acceleration. >>Yeah, so I would say um today the government operates on VM ware across all of the government, state, local and federal, um some workloads are still on prem many and this will really accelerate that transformation journey to the cloud and be able to move workloads quicker onto the BMC on AWS platform without free architect in your >>application, without giving away any kind of VM World Secret because that's next week. What is the value proposition of VM ware cloud, on AWS? What is the, what is the, what is the main value proposition you guys see in the public >>sector? So I see three and then Sandy chime in their two, I would say, you know, the costs in general to operate In the Cloud vs on prem or significant savings, we've seen savings over 300% on some customers. Um the speed on the application movement I think is a >>huge >>unique benefit on BMC on AWS. So traditionally to move to native cloud, you have to really do a lot of application were to be able to move those workloads where on BMC on AWS to move them pretty fast. And it also leverages the investments that the government agencies have already made in their operational tools and things of that nature. So it's not like a full reinvestment for something new but really leveraging both the skill sets in the data center in the I. T. Shops and the tools and investments you've bought over the past. And then the third area I would say is really getting the agility and flexibility and speed of a cloud experience. >>What's your, what's your reaction to the partnership? >>You know, we were just talking uh in a survey to our customers and 67% of them said that the velocity of the migration really matters to them. And one of the things that we do really well together is migrate very quickly, so we have workloads that we've migrated that have taken you know weeks months uh as opposed to years as they go over, which is really powerful. And then also tomorrow VM ware is with us in a session on data led migration. We were talking about data earlier and VM ware cloud on Aws also helps to migrate over like sequel server, database oracle databases so that we can also leverage that data now on the cloud to make better decisions and >>real time decisions as >>well. It's been really interesting to watch the partnership and watching VM ware transform as well, not only the migrations are in play with the public sector, there's a lot of them, believe me, healthcare, you name every area. It's all, all those old systems are out there. You know, I'm talking about out there. But now with microservices and containers, you've got tansy and you got the whole cloud, native VM ware stack emerging that's going to allow customers to re factor This is a dynamic that is kind of under reported >>Migration is one thing. But I think, I think that the whole Tan Xue portfolio is one of the most interesting things going on in VM ware. And we also have some integration going on on D. M. C on AWS with tan to we don't have that pentagram. Yeah. For the government market, but it's on the road mapping plans and we have other customers And I would say, you know, some of my non federal government customers were able to move workloads in hours, not even days or weeks. There you go, literally back and forth. And very impressive on the BMC on AWS platform. So, um, as we expand things in with the Tan Xue platform is, you know, Sandy talked about this yesterday and our partners summit, Everyone's talking about containers and things like that. VM ware is doing a lot of investment around the cooper Netease plus the application migration work and things of that nature. >>I'd love to get you guys reaction to this comment because I've seen a lot of change. Obviously we're all seeing it. I've actually interviewed a bunch of aWS and VM ware customers and I would call um some of the categories skeptics the old school cloud holding the line. And then when the pandemic hit those skeptics flip over because they see the value. In fact I actually interviewed a skeptic who became an award winner who went on the record and said I love hey w I love the cloud. I was a skeptic because you saw the value the time to value. This is really a key dynamic. I know it's kind of thrown out a lot of digital transformation or I. T. Modernization but the agility and that kind of speed. It becomes the number one thing. What's your reaction to the skeptics converting? And then what happens >>next? Um So I think there's still a lot of folks in I. T. That our tree huggers or I call him several huggers uh um pick your term. And I think that um there is some concern about what their role will be. So I think one of the differences delivering cloud services to your internal constituents is really understand the business value of the applications and what that delivers from a mission perspective back to your client. And that's a shift for data center owners to really start thinking more from the customer mission perspective than or my servers running you know, do you have enough storage capacity blah blah blah. So I think that creates that skepticism and part of that's around what's my role going to be. So in the cloud transformation of a customer, there's all this old people part that becomes really the catalyst and I think the customers that have been very sad and really leverage that and then retool the business value back to the end users around the mission have done the best job. >>I mean we talk about this all the time, it's really hard to get the best debris partners together and then make it all work cloud, it becomes easier than doing it very bespoke or waterfall way >>Yeah, I have to say with the announcement yesterday, we're going to have a lot more partner with partners. So you and I have talked about this a few times where we bring partners together to work with each other. In fact, Lynn is going to go meet with one of those partners right after the interview um that want to really focus in on a couple of particular areas to really drive this and I think, you know, part of the, you know, as your re factoring or migrating VMro over the other big benefit is skills, people have really strong, these fear skills, the sand skills, >>operation >>operation tools Yeah. And so they want to preserve those, I think that's part of the beauty of doing VM ware cloud on Aws is you get to take those skills with you into the new world as well, >>you know, I was going to just ask the next question ai ops or day two operations, a big buzzword Yeah and that is essentially operation mindset, that devoPS DEVOps two is coming. Emily Freeman gave a keynote with our last event we had with with amazon public showcase revolution and devops devoPS 2.0 is coming which is now faster, security is built in the front end, so all these things are happening so now it's coming into the public sector with the GovCloud. So I have to ask you Lynn what are some of the big successes you've had with on the gulf cloudy, just Govcloud. >>So I would say we've had a lot of customers across the state local side especially um that weren't waiting for fed ramp and those customers were able to move like I mentioned this earlier and you guys just touched on it. So I think the benefit and the benefit, one of our best customers is Emmett Right? Absolutely mitt, God bless them. They've been on every cloud journey with VM ware since 2014 we moved in my three years now and talk about a skeptic. So although Mark is very revolutionary and tries new things, he was like oh who knows and literally when we moved those workloads it was minutes and the I. T shop day one there was no transformation work for them, it was literally using all the tools and things in that environment. So the progress of that and the growth of the applications that have been able to move their things. That took 2 to 3 years before we're all done within six months and really being able to expand those business values back out for the services that he delivers to the customers. So I think you'll see quite a bit across state, local federal government. You know, we have U. S. Marshals, thank them very much. They were our sponsor that we've been working with the last few years. We have a defense customer working with us around aisle five. >>Um you know, if we could also thank Coal Fire because Cold Fire is one of our joint partners talking about partner partners and they were played a critical role in helping BM We're cloud on AWS and get the fed ramp high certifications. >>They were R three p. O. We hired them for their exercise expertise with AWS as well as helping the BMR. >>Well the partnership with the war has been a really big success. Remember the naysayers when that was announced? Um it really has worked out well for you guys. Um I do want to ask you one more thing and we don't mind. Um One of the biggest challenges that you see the blockers or challenges from agencies moving to the cloud cover cloud because you know, people are always trying to get those blockers out of the way but it's an organizational culture is a process technology. What's your what's your take on that land. Um >>I think a lot does have to do with the people and the organizational history. I think somewhere you need a leader and a champion that really wants to change for good. I call Pat, used to call a tech for good. I love that. Right to really, you know, get things moving for the customers. I mean one of the things I'm most proud about supporting the government business in general though is really the focus on the mission is unparalleled, you know, in the sectors we support, you say, education or government or healthcare. Right? All three of those sectors, there's never any doubt on what that focuses. So I think the positives of it are like, how do you get into that change around that? And that could be systems, there's less what's VMC ON AWS as we mentioned, because the tools already in the environment so they know how to use it. But I do think there's a transformation on the data center teams and really becoming moving from technology to the business aspects a little bit more around the missions and things of that. >>What's interesting is that it's so, I mean, I actually love this environment even though it's kind of hard on everyone. Education and health care have been disrupted unprecedented ways and it's never gonna change back? Remember healthcare, hip data silos, silos, education don't spend on it. >>That education was the most remarkable part. Unbelievable. I started working in february before school started with one of the large cities everyone can guess and just the way they were able to pivot so fast was amazing and I don't think anybody, I think we did like five years of transformation in six months and it's never going to go back. >>I completely a great yes education. We just did a piece of work with CTS around the world and education is one of the most disrupted as you said health care and then the third one is government and all three of those are public sector. So the three most disruptive sectors or mission areas are in public sector which has created a lot of opportunity for us and our partnership to add value. I mean that's what we're all about right customer obsession working backwards from the customer and making sure that our partnership continues to add value to those customers >>while we love the tech action on the cube. Obviously we'd like to document and pontificate and talk about it. Digital revolution. Every application now is in play globally. Not just for I. T. But for society, public sector more than ever is the hottest area on the planet. >>Absolutely. And I would say that now our customers are looking at E. S. G. Environmental, they want to know what you're doing on sustainability. They want to know what you're doing for society. We just had a bid that came in and they wanted to understand our diversity plan and then open governance. They're looking for that openness. They're not just artificial intelligence but looking at explainable AI as well. So I think that we have a chance to impact environment societies and governance >>and you mentioned space earlier. Another way I talked with closure. I mean I'm an interview today too, but what's happening with space and what you can monitor disasters, understand how to deploy resources to areas that might have challenges, earthquakes or fires or other things. All new things are happening. >>Absolutely. And all that data people like to say, why are you spending money on space? There's so many problems here, but that data that comes from space is going to impact us here on earth. And so all the things that we're doing, all that data could be used with VM ware cloud on AWS as well. >>Well, you watch closely we got some space coverage coming. I got a big scoop. I'm gonna release soon about something behind the dark side of the moon on in terms of space sovereignty coming a lot of action, cybersecurity in space. That's really heavy right now. But >>aren't you glad that VMC cloud on AWS isn't hidden on the dark side of the moon. It's >>right on the congratulations. Thanks for coming on. You guys are doing great. Thanks for >>thanks for sharing. Congratulations. >>Okay, cube coverage here continues. AWS public sector summit in Washington D. C live for two days of coverage be right back. Thank you. Mhm. Mhm mm mm hmm.

>>Yeah. Hello and welcome back to the cubes coverage of AWS public sector summit here in Washington D. C. We're live on the ground for two days. Face to face conference and expo hall and everything here but keith brooks who is the director and head of technical business development for a dress government Govcloud selling brains 10th birthday. Congratulations. Welcome to the cube. Thank you john happy to be E. C. 2 15 S three is 9.5 or no, that maybe they're 10 because that's the same day as sqs So Govcloud. 10 years, 20 years. What time >>flies? 10 years? >>Big milestone. Congratulations. A lot of history involved in Govcloud. Yes. Take us through what's the current situation? >>Yeah. So um let's start with what it is just for the viewers that may not be familiar. So AWS Govcloud is isolated. AWS cloud infrastructure and services that were purposely built for our U. S. Government customers that had highly sensitive data or highly regulated data or applications and workloads that they wanted to move to the cloud. So we gave customers the ability to do that with AWS Govcloud. It is subject to the fed ramp I and D O D S R G I L four L five baselines. It gives customers the ability to address ITAR requirements as well as Seaga's N'est ce MMC and Phipps requirements and gives customers a multi region architecture that allows them to also designed for disaster recovery and high availability in terms of why we built it. It starts with our customers. It was pretty clear from the government that they needed a highly secure and highly compliant cloud infrastructure to innovate ahead of demand and that's what we delivered. So back in august of 2011 we launched AWS GovCloud which gave customers the best of breed in terms of high technology, high security, high compliance in the cloud to allow them to innovate for their mission critical workloads. Who >>was some of the early customers when you guys launched after the C. I. A deal intelligence community is a big one but some of the early customers. >>So the Department of Health and Human Services, the Department of Veterans Affairs, the Department of Justice and the Department of Defense were all early users of AWS GovCloud. But one of our earliest lighthouse customers was the Nasa jet propulsion laboratory and Nasa Jpl used AWS GovCloud to procure Procure resources ahead of demand which allowed them to save money and also take advantage of being efficient and only paying for what they needed. But they went beyond just I. T. Operations. They also looked at how do they use the cloud and specifically GovCloud for their mission programs. So if you think back to all the way to 2012 with the mars curiosity rover, Nasa Jpl actually streamed and processed and stored that data from the curiosity rover on AWS Govcloud They actually streamed over 150 terabytes of data responded to over 80,000 requests per second and took it beyond just imagery. They actually did high performance compute and data analytics on the data as well. That led to additional efficiencies for future. Over there >>were entire kicking they were actually >>hard core missing into it. Mission critical workloads that also adhere to itar compliance which is why they used AWS GovCloud. >>All these compliance. So there's also these levels. I remember when I was working on the jetty uh stories that were out there was always like level for those different classifications. What does all that mean like? And then this highly available data and highly high availability all these words mean something in these top secret clouds. Can you take us through kind of meetings >>of those? Yeah absolutely. So it starts with the federal compliance program and the two most popular programs are Fed ramp and Dodi srg fed ramp is more general for federal government agencies. There are three levels low moderate and high in the short and skinny of those levels is how they align to the fisma requirements of the government. So there's fisma low fisma moderate fisma high depending on the sensitivity of the government data you will have to align to those levels of Fed ramp to use workloads and store data in the cloud. Similar story for D. O. D. With srg impact levels to 45 and six uh impacts levels to four and five are all for unclassified data. Level two is for less sensitive public defense data levels. Four and five cover more sensitive defense data to include mission critical national security systems and impact level six is for classified information. So those form the basis of security and compliance, luckily with AWS GovCloud celebrating our 10th anniversary, we address Fed ramp high for our customers that require that and D. O. D impact levels to four and five for a sensitive defense guy. >>And that was a real nuanced point and a lot of the competition can't do that. That's real people don't understand, you know, this company, which is that company and all the lobbying and all the mudslinging that goes on. We've seen that in the industry. It's unfortunate, but it happens. Um, I do want to ask you about the Fed ramp because what I'm seeing on the commercial side in the cloud ecosystem, a lot of companies that aren't quote targeting public sector are coming in on the Fed ramp. So there's some good traction there. You guys have done a lot of work to accelerate that. Any new, any new information to share their. >>Yes. So we've been committed to supporting the federal government compliance requirements effectively since the launch of GovCloud. And we've demonstrated our commitment to Fed ramp over the last number of years and GovCloud specifically, we've taken dozens of services through Fed ramp high and we're 100% committed to it because we have great relationships with the Fed ramp, Jabor the joint authorization board. We work with individual government agencies to secure agency A. T. O. S. And in fact we actually have more agency A. T. O. S. With AWS GovCloud than any other cloud provider. And the short and skinny is that represents the baseline for cloud security to address sensitive government workloads and sensitive government data. And what we're seeing from industry and specifically highly regulated industries is the standard that the U. S. Government set means that they have the assurance to run control and classified information or other levels of highly sensitive data on the cloud as well. So Fed ramp set that standard. It's interesting >>that the cloud, this is the ecosystem within an ecosystem again within crossover section. So for instance um the impact of not getting Fed ramp certified is basically money. Right. If you're a supplier vendor uh software developer or whatever used to being a miracle, no one no one would know right bed ramp. I'm gonna have to hire a whole department right now. You guys have a really easy, this is a key value proposition, isn't it? >>Correct. And you see it with a number of I. S. V. S. And software as the service providers. If you visit the federal marketplace website, you'll see dozens of providers that have Fed ramp authorized third party SAAS products running on GovCloud industry leading SAAS companies like Salesforce dot com driven technology Splunk essay PNS to effectively they're bringing their best of breed capabilities, building on top of AWS GovCloud and offering those highly compliant fed ramp, moderate fed ramp high capabilities to customers both in government and private industry that need that level of compliance. >>Just as an aside, I saw they've got a nice tweet from Teresa Carlson now it's plunk Govcloud yesterday. That was a nice little positive gesture uh, for you guys at GovCloud, what other areas are you guys moving the needle on because architecturally this is a big deal. What are some areas that you're moving the needle on for the GovCloud? >>Well, when I look back across the last 10 years, there were some pretty important developments that stand out. The first is us launching the second Govcloud infrastructure region in 2018 And that gave customers that use GovCloud specifically customers that have highly sensitive data and high levels of compliance. The ability to build fault tolerant, highly available and mission critical workloads in the cloud in a region that also gives them an additional three availability zones. So the launch of GovCloud East, which is named AWS GovCloud Us East gave customers to regions a total of six availability zones that allowed them accelerate and build more scalable solutions in the cloud. More recently, there is an emergence of another D O D program called the cybersecurity maturity model, C M M C and C M M C is something where we looked around the corner and said we need to Innovate to help our customers, particularly defense customers and the defense industrial based customers address see MMC requirements in the cloud. So with Govcloud back in December of 2020, we actually launched the AWS compliant framework for federal defense workloads, which gives customers a turnkey capability and tooling and resources to spin up environments that are configured to meet see MMC controls and D. O. D. Srg control. So those things represent some of the >>evolution keith. I'm interested also in your thoughts on how you see the progression of Govcloud outside the United States. Tactical Edge get wavelength coming on board. How does how do you guys look at that? Obviously us is global, it's not just the jet, I think it's more of in general. Edge deployments, sovereignty is also going to be world's flat, Right? I mean, so how does that >>work? So it starts back with customer requirements and I tie it back to the first question effectively we built Govcloud to respond to our U. S. Government customers and are highly regulated industry customers that had highly sensitive data and a high bar to meet in terms of regulatory compliance and that's the foundation of it. So as we look to other customers to include those outside of the US. It starts with those requirements. You mentioned things like edge and hybrid and a good example of how we marry the two is when we launched a W. S. Outpost in Govcloud last year. So outpost brings the power of the AWS cloud to on premises environments of our customers, whether it's their data centers or Coehlo environments by bringing AWS services, a. P. I. S and service and points to the customer's on premises facilities >>even outside the United States. >>Well, for Govcloud is focused on us right now. Outside of the U. S. Customers also have availability to use outpost. It's just for us customers, it's focused on outpost availability, geography >>right now us. Right. But other governments gonna want their Govcloud too. Right, Right, that's what you're getting at, >>Right? And it starts with the data. Right? So we we we spent a lot of time working with government agencies across the globe to understand their regulations and their requirements and we use that to drive our decisions. And again, just like we started with govcloud 10 years ago, it starts with our customer requirements and we innovate from there. Well, >>I've been, I love the D. O. D. S vision on this. I know jet I didn't come through and kind of went scuttled, got thrown under the bus or whatever however you want to call it. But that whole idea of a tactical edge, it was pretty brilliant idea. Um so I'm looking forward to seeing more of that. That's where I was supposed to come in, get snowball, snowmobile, little snow snow products as well, how are they doing? And because they're all part of the family to, >>they are and they're available in Govcloud and they're also authorized that fed ramp and Gov srg levels and it's really, it's really fascinating to see D. O. D innovate with the cloud. Right. So you mentioned tactical edge. So whether it's snowball devices or using outposts in the future, I think the D. O. D. And our defense customers are going to continue to innovate. And quite frankly for us, it represents our commitment to the space we want to make sure our defense customers and the defense industrial base defense contractors have access to the best debris capabilities like those edge devices and edge capable. I >>think about the impact of certification, which is good because I just thought of a clean crows. We've got aerospace coming in now you've got D O. D, a little bit of a cross colonization if you will. So nice to have that flexibility. I got to ask you about just how you view just in general, the intelligence community a lot of uptake since the CIA deal with amazon Just overall good health for eight of his gum cloud. >>Absolutely. And again, it starts with our commitment to our customers. We want to make sure that our national security customers are defense customers and all of the customers and the federal government that have a responsibility for securing the country have access to the best of breed capability. So whether it's the intelligence community, the Department of Defense are the federal agencies and quite frankly we see them innovating and driving things forward to include with their sensitive workloads that run in Govcloud, >>what's your strategy for partnerships as you work on the ecosystem? You do a lot with strategy. Go to market partnerships. Um, it's got its public sector pretty much people all know each other. Our new firms popping up new brands. What's the, what's the ecosystem looks like? >>Yeah, it's pretty diverse. So for Govcloud specifically, if you look at partners in the defense community, we work with aerospace companies like Lockheed martin and Raytheon Technologies to help them build I tar compliant E. R. P. Application, software development environments etcetera. We work with software companies I mentioned salesforce dot com. Splunk and S. A. P. And S. To uh and then even at the state and local government level, there's a company called Pay It that actually worked with the state of Kansas to develop the Icann app, which is pretty fascinating. It's a app that is the official app of the state of Kansas that allow citizens to interact with citizens services. That's all through a partner. So we continue to work with our partner uh broad the AWS partner network to bring those type of people >>You got a lot of MST is that are doing good work here. I saw someone out here uh 10 years. Congratulations. What's the coolest thing uh you've done or seen. >>Oh wow, it's hard to name anything in particular. I just think for us it's just seeing the customers and the federal government innovate right? And, and tie that innovation to mission critical workloads that are highly important. Again, it reflects our commitment to give these government customers and the government contractors the best of breed capabilities and some of the innovation we just see coming from the federal government leveraging the count now. It's just super cool. So hard to pinpoint one specific thing. But I love the innovation and it's hard to pick a favorite >>Child that we always say. It's kind of a trick question I do have to ask you about just in general, the just in 10 years. Just look at the agility. Yeah, I mean if you told me 10 years ago the government would be moving at any, any agile anything. They were a glacier in terms of change, right? Procure Man, you name it. It's just like, it's a racket. It's a racket. So, so, but they weren't, they were slow and money now. Pandemic hits this year. Last year, everything's up for grabs. The script has been flipped >>exactly. And you know what, what's interesting is there were actually a few federal government agencies that really paved the way for what you're seeing today. I'll give you some examples. So the Department of Veterans Affairs, they were an early Govcloud user and way back in 2015 they launched vets dot gov on gov cloud, which is an online platform that gave veterans the ability to apply for manage and track their benefits. Those type of initiatives paved the way for what you're seeing today, even as soon as last year with the U. S. Census, right? They brought the decennial count online for the first time in history last year, during 2020 during the pandemic and the Census Bureau was able to use Govcloud to launch and run 2020 census dot gov in the cloud at scale to secure that data. So those are examples of federal agencies that really kind of paved the way and leading to what you're saying is it's kind >>of an awakening. It is and I think one of the things that no one's reporting is kind of a cultural revolution is the talent underneath that way, the younger people like finally like and so it's cooler. It is when you go fast and you can make things change, skeptics turned into naysayers turned into like out of a job or they don't transform so like that whole blocker mentality gets exposed just like shelf where software you don't know what it does until the cloud is not performing, its not good. Right, right. >>Right. Into that point. That's why we spend a lot of time focused on education programs and up skilling the workforce to, because we want to ensure that as our customers mature and as they innovate, we're providing the right training and resources to help them along their journey, >>keith brooks great conversation, great insight and historian to taking us to the early days of Govcloud. Thanks for coming on the cube. Thanks thanks for having me cubes coverage here and address public sector summit. We'll be back with more coverage after this short break. Mhm. Mhm mm.

>>from around the globe. It's the Cube with digital coverage of AWS reinvent 2020 Special coverage sponsored by AWS Worldwide Public sector Welcome back to the cubes. Virtual coverage of eight of us Reinvent 2020 Virtual. This is the Cube virtual. I'm your host, John Ferrier. We are the Cube virtual. This year not only were in person but because of the pandemic. We're doing the remote interviews, doing the live coverage over the past couple weeks. We'll be covering it in depth. My next guest is Lynn Martin, vice president of government education. Health care for VM Ware Public Sector Thank you for coming on the Q. As part of the public sector day. Thanks for coming on. >>Thanks, John. It's my pleasure to be with you to that >>great to see last time you're on the Cube. We were in person and D. C is part of the Public Sector Summit, which is the reinvent for public sector is what I call it Theresa's big event. Teresa Carlson, who runs a U. S public sector. You guys a friend. You've been working together the partnership between VM where AWS has been so strong going back to 2016. I'll never forget. When I interviewed Pat and Andy, A lot of skeptics were like VM Ware E W s turned out to be great. Move at many levels. You're in the field for VM Ware driving the business. What's up? What's the update? >>So a couple exciting things. The partnership has been going great. Ah, lot of transformation work and co innovation between the two companies from the engineering side. And, as you mentioned, great a t the Pat Andy level on Ben. When you take it down to the field, support our government education, healthcare, customers. Great partnership with Theresa and her team. They've done a fabulous job, really, being at the forefront of the cloud transformation across those markets and our partnership together. No, it's pretty exciting. We have a lot of new product announced. It's coming out around our government. Go to market means jointly. So it's been a busy time with co vid and a lot of opportunity for both companies to really market differentiators for some of the challenges that are unique customers face >>when I want to ask you a little bit more on that piece because I know it's been interesting with the pandemic. You guys have had a nice overlay with 80. Invest with Teresa's organization obviously from it from a customer standpoint, Nice fit. Okay. Also, with the pandemic, we're seeing customers certainly doing more modern development. That's a big theme of reinvent also for VM World a few months ago as well. But the operator side of the I t piece is gonna be completely changed. I've been doing some reporting and stories around how not just the modern app site, but the I T portion operating these environments. It's hard in pant with the pandemic, so you start to see that operator meets software meets Cloud kind of world. Can you give your perspective of how that's impacted with the pandemic? Because it seems to have accelerated both i t operations in public sector and modern development of new APS and new surge. So, uh, interesting thoughts. I'd love to get your perspective. >>Yes. So I would say that when you kind of look back at the beginning of 2020 I don't think any of us envisioned quite what we were gonna be facing and what our customers, particularly in public and health care you know have faced. So we have customers jointly that are on the forefront of either providing civil services, national security, education to the students or commercial health care first responders right on the front line around patient care. And what I would say, the observation we had really early on in March was the acceleration of the digital transformation across all of those sectors. So lots of discussions have been taking place, and there were a lot of projects in place that would take a couple of years to probably implement. And I think what occurred with Covic is you really have to accelerate how you were gonna provide those civil services or patient care or education and parts of that digital transformation. I think we're taking for granted. So if you think of, like virtual desktop technology in the education space or, you know, SD when and network capability be of the cloud force for health care providers and things of that nature. So I think the portion played a bigger part in the country, responded to cove it in ensuring that we could do the things we needed to do virtually and quickly and out enabled, you know, speed to market and then infrastructure from companies like VM Ware teamed with an Amazon. We allow the acceleration for that journey. >>You know, the old expression. Necessity is the mother of all invention. Um, education and healthcare in particular really were impacted. They had a pressure points t do differently, things faster e education. We know what's going on there and health care with the pandemic. How how are you managing through this? Because, you know, you had a lot of business in flight prior before the pandemic. Now during and you've got maybe some visibility toe what growth looks like Post pandemic. You still got demand. So how are you managing it with from your perspective, your team? What's it like? How how are you as a leader dealing with this? But it's not like it's slowing down for you. It's increasing in >>demand. Yes, so are our segment was kind of on the forefront within bm where globally, um, we started working with different state, local governments and the federal government ahead of the close downs. You know, in one of the major large metropolitan cities, there were over a billion students that had to be able to be educated virtually and there were challenges around network capability, device capability, all kinds of things. So we've had a lot, a lot of activity and as a company. But you know, my segment, how to really work with corporate to kind of bend, how we do business business process rules as well, to be able to respond quickly and to be agile for our clients and provide different ways to support the needs of those customers. So then they could provide the kind of civil services that the country, you know, counts on them to dio. So I think from the internal perspective, in customer facing, we were able to flex, flex and move very quickly and then internally, within the organization as well. I would say, You know, February to June was almost a blur, were busy on weekend calls and things like that, dealing with all different kinds of situations and the organization as a whole. We were ableto flex and work remotely very quickly. I mean, we just used our own technology and literally upon the shutdown. The only difference is where you were working from, but all the tools, infrastructure and things we had were already in place. So anything from there and then as a leader, the third element, all out is kind of the human element. I think it's it's all an opportunity to connect our teams a little bit. Mawr. You know, you have to put more effort virtually more, all hands because more one on ones and kind of also adapt toe how they're dealing with the different personal things of educating their own Children and their family or caring with elders different types of situations as well. >>It's not business as usual, certainly, but it's, you know, challenging great leadership insight there. Thank you for sharing that. I wanna get back to the cloud impact I did. An interview is part of Amazon's Public Sector Awards program a few months ago or in late spring. Roughly, Um, there was a use case with the center and the Canada government, and the guy was kind of, uh, didn't wanna take sidewall Amazon. I'm not gonna be a spokesperson for Amazon. He ended up when the pandemic hit. He was so big fan of AWS and Cloud connectors example because he was skeptical, but he saw the benefit to speed can you give some examples of customers that you're working with that were getting immediate benefits from cloud in the pandemic. That literally made a big difference in what they did because you're seeing people highlight on, okay, just transmission. But people want to see examples. Can you share some examples where this is where cloud helped? It made a huge difference. And that's an example of what we're talking about here. >>Yes. So I would say, um, um example would be at M. D. Anderson Cancer Institute. Um, they had a need to really expand the connectivity off the facility to segregate patient care and ensure that patients that already, you know, had health issues were segregated from any other co vid patients. And very quickly we saw them scale and extend their data center in record time. I mean, things that traditionally would have taken years were done in months, you know, major accomplishments. In 30 days, a zai mentioned, you know, one of our large cities in the country had to really struggle with off 1.2 billion students in K through 12, many of which count on the school systems for, you know, their meals and things and how you deliver your virtual desktops in that environment. VMC on AWS for horizon is a great example that we saw across many state and local you know, entities in how they transform their education to those clients. Uh, and then the federal government. There's many examples, uh, you know, across some of the larger agencies as well, with BMC on AWS for both horizon and infrastructure as well. As you know, sometimes it wasn't one solution. They might have went a W s native for part vmc on AWS for part. And the combination of that really allows companies to come together in part to get things done very, very quickly. It's >>a great example of the VM Ware cloud on AWS success story. I think what's interesting and how I see you guys really doing well with Amazon. It will get to the partnership in a second. But I wanna call this out because you mentioned that earlier devices the network these air not usually associate with cloud usually clouds. You burst of the cloud clouds. Awesome. All these utility higher level services, Dev Ops Cloud native All goodness, But when you get down to what's going on the pandemic. It's the devices you're using. The desktops. It's the network working at home. How as much as that affected your team and your customers, Can you unpack that a little bit more? >>Yes. So what I would say on that is really when you look atyou out, you know the VMC on AWS offerings and you take it down to an example like the horizon platform horizon allows you with the V m c A W s power behind it to really present your virtual desktop on any device anywhere. And that allowed the education entities to be able to provide those curriculums to the students very quickly and, you know, not really have a big, disconnected downtime on how that was done. So I think you know, you're kind of taking cloud classic infrastructure that you reference and then layering in those unique use cases with the VMC on AWS offerings that then could be applied or telehealth. So you know, lots of examples across the health care industry with telehealth and deploying actually patient care via the M R solutions on BMC on aws is well, so it z really taking core. I t infrastructure layering on a software platform that then allows you to provide all those use cases, whether it be an NYPD or fire departments across the country or education entities or commercial patient care things of that nature as a second layer on top of that cloud infrastructure that you think of normally. >>Well, then I want to congratulate you and the team at VM. Where you guys doing? A great job. Like Teresa Carlson. You guys have a really good focus. Uh, you have a great understanding of how the public sector and commercial dynamics working with cybersecurity, going on all across there. And I just you guys there in space with them. You're doing stuff on the land and the ground station all across the public sector, and and they need faster solutions in the cloud. So congratulations. So I have to ask you, since we're here at reinvent, how is the relationship going? Um, where do you see it evolving? I'll see. We talked about the pressure of education, health care and other areas. I mean, case is gonna be re hall. That's gonna be a complete reinvention. Um, so a lot going on. What's supposed to give us the update. >>So I think that in general, you know the future off the public sector and healthcare space will never go backwards. And the acceleration that we've seen occur over 2020. You're gonna see that accelerate as we move forward. And I think the co innovation between Amazon and B M, where which are both innovative companies coming together to support those markets, I think we have more opportunity ahead of us then behind us. And I think when you look at just the great job Amazon has done in general, I was super excited to see Theresa pick up the health care sector. So we have a whole new space to work together on this year and really lots of exciting, innovative offerings to support both patient care and pharmaceuticals, life science and our payer community across the health care sector, as well as some of the work we've already been doing in the public sector. But given the dynamics in the future outlook of the industry, there's gonna require lots of innovation and different kinds of things to really partner together technically and, you know, aligning our go to market around primarily the customer needs. So I think what's very unique about our partnership in the public and healthcare space is we focus first on the customer needs and the mission of those customers and what they need to achieve. And both companies come to the table with, you know, incredible innovation around solutions to support that market. >>It's a great, great partnership, I gotta say, from a technology standpoint, after Raghu VM Ware when they did this, he's like It's a much deeper It's a real deal is not just the Barney deal is everyone kind of knows the old school, uh, phrases saying It's not really a deal. You guys have really integrated in the field on the customer activities. Strong final question for you You don't mind, um, here it reinvent. You know, people are remote. There's gonna be three weeks, a lot of live coverage. Cube Game day will be doing a lot of support and coverage. But for the audience watching this, what would you say is the most important story people should think about or, um, look at harder. I'm when it comes to cloud collision of public sector and what's gonna happen post pandemic because there's gonna be a new reality. There's gonna be growth strategies that will be in play. Some projects will be doubled down on some may not continue. What's your What's your advice to folks watching? What should they pay attention to this reinvent. >>So I think the number one thing is to really embrace the change going around you. And, you know, I think Amazon will be on the forefront of leading a lot of great innovation in that area. And it's really trying to be open minded about how you take advantage of the things that are coming out and be able to apply that into your infrastructure. So if you look across our customer base, you know there's lots of changes you mentioned. I don't think we'll ever go backwards. And those that will be able to move forward quicker are going to be the ones that embrace the change and really lead and drive that innovation within their organization in reinventing themselves through the kind of technology that a company like Amazon and beyond, where bring to the table >>great insight. Lynn And also there's a lot of great problems to solve and societal benefits a lot of need and you guys doing great work. Thanks for your leadership. And, uh, great conversation. Thank you. >>Thanks very much. >>Okay. Lynn Martin, head of vice president of Global public Sector Uh, government education Healthcare. Lynn Martin, the leader of VM Ware's public sector here in the Cube. I'm John Ferrier. Thanks for watching.

>>from around the globe. It's the queue with digital coverage of AWS Public sector online brought to you by Amazon Web services. Everyone welcome back to the Cube's virtual coverage of AWS Public sector online summit, which is also virtual. I'm John Furrier, host of the Cube, with a great interview. He remotely Jennifer Cronus, who's the general manager with the D. O. D. Account for Amazon Web services. Jennifer, welcome to the Cube, and great to have you over the phone. I know we couldn't get the remote video cause location, but glad to have you via your voice. Thanks for joining us. >>Well, thank you very much, John. Thanks for the opportunity here >>to the Department of Defense. Big part of the conversation over the past couple of years, One of many examples of the agencies modernizing. And here at the public sector summit virtual on line. One of your customers, the Navy with their air p is featured. Yes, this is really kind of encapsulate. It's kind of this modernization of the public sector. So tell us about what they're doing and their journey. >>Sure, Absolutely. So ah, maybe er P, which is Navy enterprise resource planning is the department of the Navy's financial system of record. It's built on S AP, and it provides financial acquisition and my management information to maybe commands and Navy leadership. Essentially keep the Navy running and to increase the effectiveness and the efficiency of baby support warfighter. It handles about $70 billion in financial transactions each year and has over 72,000 users across six Navy commands. Um, and they checked the number of users to double over the next five years. So essentially, you know, this program was in a situation where their on premises infrastructure was end of life. They were facing an expensive tech upgrade in 2019. They had infrastructure that was hard to steal and prone to system outages. Data Analytics for too slow to enable decision making, and users actually referred to it as a fragile system. And so, uh, the Navy made the decision last year to migrate the Europe E system to AWS Cloud along with S AP and S two to s AP National Security Services. So it's a great use case for a government organization modernizing in the cloud, and we're really happy to have them speaking at something this year. >>Now, was this a new move for the Navy to move to the cloud? Actually, has a lot of people are end life in their data center? Certainly seeing in public sector from education to modernize. So is this a new move for them? And what kind of information does this effect? I mean, ASAP is kind of like, Is it, like just financial data as an operational data? What is some of the What's the move about it Was that new? And what kind of data is impacted? >>Sure. Yeah, well, the Navy actually issued a Cloud First Policy in November of 2017. So they've been at it for a while, moving lots of different systems of different sizes and shapes to the cloud. But this migration really marked the first significant enterprise business system for the Navy to move to the actually the largest business system. My migrate to the cloud across D o D. Today to date. And so, essentially, what maybe Air P does is it modernizes and standardizes Navy business operation. So everything think about from time keeping to ordering missile and radar components for Navy weapon system. So it's really a comprehensive system. And, as I said, the migration to AWS govcloud marks the Navy's largest cloud migration to date. And so this essentially puts the movement and documentation of some $70 billion worth of parts of goods into one accessible space so the information can be shared, analyzed and protected more uniformly. And what's really exciting about this and you'll hear from the Navy at Summit is that they were actually able to complete this migration in just under 10 months, which was nearly half the time it was originally expected to take different sizing complexity. So it's a really, really great spring. >>That's huge numbers. I mean, they used to be years. Well, that was the minicomputer. I'm old enough to remember like, Oh, it's gonna be a two year process. Um, 10 months, pretty spectacular. I got to ask, What is some of the benefits that they're seeing in the cloud? Is that it? Has it changed the roles and responsibilities? What's what's some of the impact that they're seeing expecting to see quickly? >>Yeah, I'd say, you know, there's been a really big impact to the Navy across probably four different areas. One is in decision making. Also better customer experience improves security and then disaster recovery. So we just kind of dive into each of those a little bit. So, you know, moving the system to the cloud has really allowed the Navy make more timely and informed decisions, as well as to conduct advanced analytics that they weren't able to do as efficiently in the past. So as an example, pulling financial reports and using advanced analytics on their own from system used to take them around 20 hours. And now ah, maybe your API is able to all these ports in less than four hours, obviously allowing them to run the reports for frequently and more efficiently. And so this is obviously lead to an overall better customer experience enhance decision making, and they've also been able to deploy their first self service business intelligence capabilities. So to put the hat, you know, the capability, Ah, using these advanced analytics in the hands of the actual users, they've also experienced improve security. You know, we talk a lot about the security benefits of migrating to the cloud, but it's given them of the opportunity to increase their data protection because now there's only one based as a. We have data to protect instead of multiple across a whole host of your traditional computing hardware. And then finally, they've implemented a really true disaster recovery system by implementing a dual strategy by putting data in both our AWS about East and govcloud West. They were the first to the Navy to do those to provide them with true disaster become >>so full govcloud edge piece. So that brings up the question around. And I love all this tactical edge military kind of D o d. Thinking the agility makes total sense. Been following that for a couple of years now, is this business side of it that the business operations Or is there a tactical edge military component here both. Or is that next ahead for the Navy? >>Yeah. You know, I think there will ultimately both You know that the Navy's big challenge right now is audit readiness. So what they're focusing on next is migrating all of these financial systems into one General ledger for audit readiness, which has never been done before. I think you know, audit readiness press. The the D has really been problematic. So the next thing that they're focusing on in their journey is not only consolidating to one financial ledger, but also to bring on new users from working capital fund commands across the Navy into this one platform that is secure and stable, more fragile system that was previously in place. So we expect over time, once all of the systems migrate, that maybe your API is going to double in size, have more users, and the infrastructure is already going to be in place. Um, we are seeing use of all of the tactical edge abilities in other parts of the Navy. Really exciting programs for the Navy is making use of our snowball and snowball edge capabilities. And, uh, maybe your key that that this follows part of their migration. >>I saw snow cones out. There was no theme there. So the news Jassy tweeted. You know, it's interesting to see the progression, and you mentioned the audit readiness. The pattern of cloud is implementing the business model infrastructure as a service platform as a service and sass, and on the business side, you've got to get that foundational infrastructure audit, readiness, monitoring and then the platform, and then ultimately, the application so a really, you know, indicator that this is happening much faster. So congratulations. But I want to bring that back to now. The d o d. Generally, because this is the big surge infrastructure platform sas. Um, other sessions at the Public sector summit here on the D. O. D is the cybersecurity maturity model, which gets into this notion of base lining at foundation and build on top. What is this all about? The CME EMC. What does it mean? >>Yeah, well, I'll tell you, you know, I think the most people know that are U S defense industrial base of what we call the Dev has experienced and continues to experience an increasing number of cyber attacks. So every year, the loss of sensitive information and an election property across the United States, billions each year. And really, it's our national security. And there's many examples for weapons systems and sensitive information has been compromised. The F 35 Joint Strike Fighter C 17 the Empty Nine Reaper. All of these programs have unfortunately, experience some some loss of sensitive information. So to address this, the d o. D. Has put in place, but they all see em and see which is the Cybersecurity Maturity Models certification framework. It's a mouthful, which is really designed to ensure that they did the defense industrial base. And all of the contractors that are part of the Defense Supply Chain network are protecting federal contract information and controlled unclassified information, and that they have the appropriate levels of cyber security in place to protect against advanced, persistent, persistent threats. So in CMC, there are essentially five levels with various processes and practices in each level. And this is a morton not only to us as a company but also to all of our partners and customers. Because with new programs the defense, investor base and supply take, companies will be required to achieve a certain see MNC certification level based on the sensitivity of the programs data. So it's really important initiative for the for the Deal E. And it's really a great way for us to help >>Jennifer. Thanks so much for taking the time to come on the phone. I really appreciate it. I know there's so much going on the D o d Space force Final question real quick for a minute. Take a minute to just share what trends within the d o. D you're watching around this modernization. >>Yeah, well, it has been a really exciting time to be serving our customers in the D. And I would say there's a couple of things that we're really excited about. One is the move to tactical edge that you've talked about using out at the tactical edge. We're really excited about capabilities like the AWS Snowball Edge, which helped Navy Ear Key hybrid. So the cloud more quickly but also, as you mentioned, our AWS cone, which isn't even smaller military grades for edge computing and data transfer device that was just under £5 kids fitness entered mailbox or even a small backpacks. It's a really cool capability for our diode, the warfighters. Another thing. That's what we're really watching. Mostly it's DRDs adoption of artificial intelligence and machine learning. So you know, Dear D has really shown that it's pursuing deeper integration of AI and ML into mission critical and business systems for organizations like the Joint Artificial Intelligence. Enter the J and the Army AI task force to help accelerate the use of cloud based AI really improved war fighting abilities And then finally, what I'd say we're really excited about is the fact that D o. D is starting Teoh Bill. New mission critical systems in the cloud born in the cloud, so to speak. Systems and capabilities like a BMS in the airports. Just the Air Force Advanced data management system is being constructed and created as a born in the cloud systems. So we're really, really excited about those things and think that continued adoption at scale of cloud computing The idea is going to ensure that our military and our nation maintain our technological advantages, really deliver on mission critical systems. >>Jennifer, Thanks so much for sharing that insight. General General manager at Amazon Web services handling the Department of Defense Super important transformation efforts going on across the government modernization. Certainly the d o d. Leading the effort. Thank you for your time. This is the Cube's coverage here. I'm John Furrier, your host for AWS Public sector Summit online. It's a cube. Virtual. We're doing the remote interviews and getting all the content and share that with you. Thank you for watching. Yeah, Yeah, yeah, yeah, yeah

>>from around the globe. It's the queue with digital coverage of AWS Public sector online brought to you by Amazon Web services. Hello and welcome back to the Cube's virtual coverage of AWS Public sector Summit online. Virtual. We're here in the Palo Alto Studios. I'm your host, John Furrier with the Cube with the quarantine crew. We got a great guest Cube alumni. Shannon Kellogg, vice president of Amazon Web Services AWS Public Policy Shannon, Great to see you. >>Hey, John, it's great to be back. I do feel like I'm a bona fide alumnus of the Cube, so thanks for having me. >>It's always great to have you on. You know, we've had many kind of conscious about policy and modernization of government. That's been the big trend kind of waves in your world. Now, with Cove in 19 you cannot ignore this. This was no longer an adjunct of physical spaces or physical realities. This reality is about virtualization, of of data, workloads, work, workforces, workplaces, workloads, work flows, you name it, it's impacted, and certainly this is a tough time for everyone to do work. More importantly, that it shows all the problems with modernization people aren't modern are really suffering. So I want to get your thoughts about as we go through this pandemic and look at stabilizing and coming out of it. A lot of reinvention and a lot of growth strategies that are changing in real time. So I want to get your thoughts on that real quick. >>Yeah, well, John, we've seen more innovation and migration to the cloud in the last few months than we have over the last few years. And, you know, things have been steady the last few years. You know, you've seen organizations continually migrate, Cloud and AWS, but organizations now accelerating, we're seeing at every level of government. We're seeing it in the education sector. We're seeing, of course, in healthcare. And so organizations are trying to transform fast. One of the first problem sets that we were tackling in the early days of the code 19 response was to work with states here in the US as they were trying to set up their unemployment response efforts. And, ah, their you know, their unemployment insurance portals in places where citizens could go in and apply for those benefits. And you had a lot of states that were dealing with some very, um, old legacy systems that had to move quickly. And we, uh, you know, partnered with many of them and in several of our providers service providers to get them set up fast. And so that was one of the first, um, uh, things that we saw, you know, during the early stages of code 19 >>one of the big means going around the Internet, Obviously past couple months, as you know, the cliche of digital transformation or directional mission and then just being celebrated by covert, kind of like, ah, wrecking ball kind of hitting that digital transformation theme. Really kind of exposing people to the reality of it has to happen faster. I want to get your thoughts on this because you published an op ed piece today around the code 19 response on how the federal government should respond to this. And it's titled Rethinking Government Services in the wake of covert 19. You really make some strong points there, and I want to get your thoughts on that. Can you give a quick highlights of the key thoughts on that? Opted? What are you trying to say there? What's the positioning. What's the message? >>Yeah, well, as I mentioned, governments at every level have already started to accelerate their digital transformation effort. And one of the things that I was trying to really emphasize in the op ed today was that there is an opportunity to continue to do that certainly in the federal government, but also at state and local levels. And, um, you know, there have to be some investment in order to continue to enable that transformation, and there has to be continued leadership and focus on it. And, of course, it doesn't end just with government digital transformation. We're seeing it in the education sector. We're seeing it in the health, their sector. And so, uh, what I am trying to emphasize now is that we've come a long way even in a few months, in helping organizations through this transformation provide better citizen services, provide emergency response efforts including, you know, as I mentioned at the state level, getting these unemployment insurance portals set up fast in the virtual call centers organized around those, uh, and certainly at the federal government. We've seen some large scale programmes rolled out without cloud computing. That would not have been successful in several cases. When you think about the billions of dollars and really trillions of dollars that's rolled out through these federal, uh, government relief efforts, uh, I t. Has been a very important part of that. And so now we need to continue to move forward and accelerate this digital transformation across the board. It we owe it, quite frankly, to citizens. And, um, you know, I think that there are a lot of lessons learned that we can draw from covered 19 responses. >>So are you making a case for Congress to allocate money for modernization of these services? >>Yeah, The good news is, John is that Congress for years in a bipartisan way, has been supporting federal I t. Modernization. And now they have an opportunity, especially as you look at what's happening out of the states and again thinking about how some of these old legacy systems really delayed or hurt some of the covered 19 response efforts. The states need funding in order to modernize some of these systems, or it's not every federal agency as the funding that they need either. And there's an opportunity for Congress also to provide some of that funding. I saw that you spoke with my colleague Matt Cornelius over at the Alliance for additional Innovation and talked a lot about the modernizing technologies on it, some of those efforts and how important it is for Congress in a bipartisan way to make sure that the mighty modernization in federal agencies fully funded. And I support that. And I know that many other not only companies but trade associations like the Alliance for Additional Innovation do as well. >>And tomorrow >>I'm and I'm talking about up Skilling, of course, which is an important part. >>Well, I mean, you look at that. Look at the attic being the systems. They're antiquated, their old, you've got unemployment. That's just new jobs need to be filled re Skilling of existing jobs because the cloud is part of it. And then just the local economy is going to be impacted. Just online education, new roles and new responsibilities. So I got to ask you with with what you're seeing, what are the lessons? Have you learned that can keep up the momentum in the government? Because I see this is an accelerant. This pandemic. What lessons? >>In addition to what I was saying earlier on the funding side, having a focus on training and upscaling and re Skilling is really critical. Um, we have a lot of work worse development programmes here at Amazon and AWS that we're rolling out and providing a service or or our public sector customers and colleagues. We're also doing a lot in terms of helping, um, various parts of the population retrain and get involved in the digital economy. One of the I think really great examples of how we've been doing that for several years are the military assistance programs that we have been involved in where we're working with partners, community college level four year education institutions, Teoh provide training and certification for workers that are coming out of the military and or their spouses. That's something that we leave were both again the community college level, but even have partnered with the federal government, the Department of Labor in some of those programs. And we have to continue to do that we and others to accelerate what we're doing in terms of the workforce development effort. Um, you know, across every level of government, right? Frankly, >>you know, I've been doing a lot of virtual cube virtual events covering them, building software for them. Um, and then this is big focus on the remote workers work from home. I get that. That's an I T kind of paradigm. Companies have a focus of their workers, but also there's a remote customer, remote prospect or remote user. So the stakeholders of all these systems now are exposed in the It's pretty obvious who's winning and who's got a good solution. So I got to ask you, What's the learnings? Are you you're seeing over the past few months around this remote worker or remote consumer, because people have to do their jobs. But they also have suppliers in respect to how the Internet has evolved the ecosystem of partners and companies and and stakeholders. There's a lot of learnings here. What would you share the past couple months? >>So John is probably obvious to you that Kobe, 19 has transformed how people are working, obviously, and that's no different here at Amazon. Many of us are working remotely and have been for several months. Certainly, we're seeing, um, a huge transformation in the public sector around remote work. The federal government is you know, for years has had initiatives around Tele work. Uh, champions, like Gerry Connolly, a U S representative from Virginia, have been very focused on trying to move the federal government in that direction. And thank goodness, because I think if if those efforts weren't already in place, you would not have seen a So many people will be able to work from home as fast as they did during covered 19. But still, there's a lot more work to do in our federal agencies to adopt. Hello, work and, um, remote working. Uh, we're seeing that at the state level. We're seeing that in educational institutions, there's a ton more work there to do. And, you know, I think there's an opportunity. Teoh continue through these digital transformation efforts, enabling remote work and tele work. But we also have to have bipartisan collaboration to continue to push forward those efforts at the federal level. >>You know, it's interesting and I want to get your reaction is you're a veteran not only of technology, but also policy. And as I was saying earlier in an interview I was doing this morning around your event, is that on the commercial side. We saw Amazon. I mean, I was a history of Amazon developers. I t enterprise, commercial and now public sector. It's the same movie. Inadequate old systems need to be modernized cloud, certainly helping there. But you look at that. Look at the flywheel of Amazon, infrastructures of service, platforms of service and sass. A lot of people in the public sector are laying down the foundational things around infrastructure, getting on auditing, compliance system that's agile and then building a platform on top for a new workload. So I got to get your reaction to the three things that we're seeing. Changing technology, changing economics and changing expectations and experiences that are happening right now at an accelerated level. All three of those theaters are exploding and change. What's your thoughts and reaction? >>Well, one of the things that I've seen over the years, as you know, you saw first movers in the cloud and you saw organizations adopt these technologies is that sometimes you know when you look at federal workers, for example, or you even look across the public sector. People were a little apprehensive sometimes adopting these new technologies and practices, because they, um you know were adverse the risk or felt that if they did, you know, service a first mover, do something bold that it might come back to potentially, um, you know, hurt them in some way in terms of the risks that they took if something went wrong. And so now, over the last several months, I've seen that apprehension in every organization that we're working with basically not be there, because people recognize that they have to move now, move quickly and adopt these new technologies. Adopt these new practices in order to do their jobs to provide. If you're in government, the right services do your citizens into the people who need those services. If you're in the private sector to move faster, to be able to provide more services more quickly to your customers, I mean, think about a company like ours where we had to scale up very, very fast. We were already scaling rapidly, but we had to scale even more wrap and and so it's really, really important. I think that, you know, we draw on these lessons over the last few months, especially in relation to the public sector, where it's okay to take a risk. It's okay to adopt new technologies and practices. And it's okay to move fast, because you know what? In a situation like over 19 sometimes you're gonna have to move very, very quickly to that remote working environment, or you're gonna have to move very quickly to set up a you know, a digital or virtual call center in order to provide basic services that people need to survive. So it's just a really interesting transformation that I'm seeing out there. >>Yeah, it was interesting out to share some commentary from myself and I want to get your reaction to that is that in the hundreds of people that I've talked to in the DC area, covering public sector of the past many years is has been this younger audience and this younger workforce. And then now look at the pandemic. You look at the impact on education, unemployment in the citizenship of in the communities, not just state, but local. You're seeing an uprising. You're seeing a silent revolution from the younger constituents was saying, you know Hey, I don't care what it takes. Just go faster. Support me. Deliver the kind of serve, Be agile I mean, they're kind of speaking Dev ops in their own way. So a silent revolution is happening and I want to get your thoughts. But I know you and I have talked about this briefly and I use the word summit revolution. But people were younger generation like What are you talking about? Manuals like shipping old procurement methods. What's the problem? What's the blocker? Why is that? There is really no answer to that. So I want to get your thoughts to that cause that's something that we're seeing in this silent revolution is emerging in this I t modernization the government because people will expect faster services. They're >>unemployed. I wanted to be a lot more of the startup mentality. And, you know, I don't think it's, ah, even age restrictive. You know, every organization that we're working with, we have workers at every in every age group, and, you know, we're seeing people just shift to this mentality of okay, I need this service now. I need to move faster, and you know, we have to get access to this remotely in order to do this or to do that. And so to me, it's not you know, necessarily, just in a certain part of our population and everybody is starting. I think that way in every organization that we're working with and they're throwing out some of the, you know, some of the, um uh, old practices or old way of thinking. I mean, I can't tell you how many state officials I've had Call me during this covered 19 response who were asking for help. Like, we've got to do this now. How can we get your help to do this now And and to me, that's just, you know, that start up mentality like we've got to figure this out. No matter if our procurement practices aren't where they should be or our systems aren't where they should be. We have to figure this out. And to me, that's sort of a startup mentality. A you know, a transformational approach that we're seeing across the board. >>I would I would agree with that. Also add that a lot of people want to have a mission and they want to get involved in public service and see a way to contribute. So I see an inward my inbound migration for people getting involved, assault on these public sector problems cause it's a societal impact, and I think you're going to start to see people realizing that they can just taken protest. They can vote, but they also get involved. And I think you're going to see developers. I think it will be a tsunami of of new creative work loads or applications coming quickly. I think that's gonna be very >>interested. John. I I couldn't agree more. I think I think, you know, we're seeing transformation not just in the public sector and how services are providing are provided, but also in our economy and how we interact with people and how we socialize. And, you know, it's just a complete transformation in different way of thinking. And organizations and individuals are out there creating right now, much of it in the cloud, trying to figure out how to innovate, trying to figure out how you know, to come up with new business models and approaches. And so it's It's very exciting, you know, to see some of that also the top there in to talk to people as they're thinking about new ways to do things, you know, it's it's unfortunately very tragic given, You know, the circumstances around Kobe 19. But when things get difficult like this and people, you know, base, uh, challenges like this, you know, they tend to and we all tend to figure out how we can help, how we can maybe think differently, how we can help with the transformation. And we're certainly seeing that in the public sector and through some of these digital transformation efforts. But to your point, we're also seeing it in the private sector. >>What's great about the economy. People solve problems together. And that's one of the best things about America and Free States nations out there. So I want to shift a little bit. As I know this is something that's close to you, your heart as well as mine. You wrote a block post this past year earlier in the year, so we're supporting veterans to get into stem programs. How are you thinking about that and getting them back into the workforce? Certainly for and after the pandemic? >>Yeah, we're really passionate about this area, John. I'm glad you asked. I mentioned a little bit before some of the training that we're doing with colleges and universities and even directly with the government for, um uh, you know, military members that are transferring out. Our folks are already veterans or their spouses. You know. It's also important to remember the families who have been there right at the side of our veterans and those that air service a providing service in the military for the country. And so we're super passionate about that at every level of Amazon and every level, certainly of AWS. We have a lot of programs across Amazon to hire veterans to train veterans, including in above basic skills as well as advanced cloud skills. And we're super excited about all of those programs. I mentioned many of those in the block bus that you're referring to, and I would encourage folks toe look on our AWS public sector blawg for more information on those efforts, we're constantly updating and providing more insight and how those programs are being conduct >>well, Shannon, one of the things that's interesting and just to kind of close out our chat here is sustainability because you look at the carbon footprint, a lot of cars on the road, you see and seeing people being happy about that. But this points to what technology can do to help. Sustainability has had some announcements here at the summit. Can you share highlights on that? >>Yeah. So we have lots going on in sustainability across Amazon. Amazon Web services, or AWS, has been a big part of that. We have, ah, long term goal of being 100% renewable and eventually carbon carbon neutral. Our initial renewable energy goal is in 2025 s. So we've been, um, you know, enabling the availability of a lot more utility scale. Renewable energy is part of that effort just across the river in Virginia. We have multiple solar projects that we've been putting in place and backing financially now for several years as part of that effort. And we're doing that across the country as well as across the world. And that's something that we believe very strongly in. And, you know, the company Amazon just announced a $2 billion climate fund last week that focuses on startups and technology, a new technologies and new companies in this space. And that is also something that we're very proud. So we believe very strongly about this area. I you have been involved for a number of years in sustainability efforts in the in the company and in particular in AWS. Tonight I have the pleasure of also serving on the American Council for Renewable Energy, which does one of the leading non profits and organizations in this space. And there's, you know, there's a lot of momentum for, you know, renewable energy. And even with some of the challenges around code 19 and the economic challenges that industry is is moving forward. And, you know, we as a company are very, very committed to enabling more renewable energy to be available, including right across the river in Virginia. >>Well, Shannon, you got your hands full as the vice president of AWS public policy in d. C. Not only do we have the pandemic, we just got them sea change of massive innovation coming a digital. I know you've got the world down. They're evolving really quickly. Congratulations. And, you know, stay with it and keep keep plugging away for that innovation strategy. Appreciate it, >>John. We appreciate it. Thanks so much for including me and AWS on the queue began during the public sector summit. >>Michael, >>always good to see >>my pleasure. Always. Great societal changes coming. Real impact. This is the focus. Digital technology's going to make a difference. Change the economics. Changing experiences and outcomes for public services. Public in societal change. Kellog Shannon Kellogg, vice President of public Policy here in the Cube. I'm John Furrier, your host. Thanks for watching. Yeah, Yeah, yeah, yeah.

>> live from Washington, D. C. It's the Cube covering a ws public sector summit. She wrote to you by Amazon Web services. >> Welcome back to the cubes. Live coverage of the ES W s Public Sector summit here in Washington D. C. At the 10th annual eight of the U. S. Public sector summit. I'm your host Rebecca Night, along with my co host, John Farrier. We're joined by Adelaide O'Brien. She is research director. Government digital transformation strategies at I. D. C. Government incites Thanks so much for coming on the show. Adelaide. >> Rebecca for having me. It's I'm pleased to be here today, >> so I want to just start really with just picking your brain about about the topic of this conference, which is about modernization of government. What is the state of play? How Where do you Where do you see things from where you sit? >> Well, as you know, the federal government right now has been under about a 10 year directive to go cloud first. And what we've seen is, you know, a lot of agencies not all but some of them have a struggled with that, Uh, and it hasn't really had the momentum of the velocity that as an analyst, I I'd like to see and s o last year. The current federal seo says that can put out a policy, and it was about actually moving to Cloud Smart. So it wasn't just to do cloud to be more efficient to save some of that money. That about 75,000,000 that's spent on maintaining legacy equipment. But it was actually thinking about using cloud to be very, very agile to help deliver better citizen services. And what's interesting is this. This whole concept of cloud smart is also very supportive. The Modernization Technology Act as well as the report to the president on it. Modernization. So last year we saw both executive and legislative support for agencies to move to cloud. >> So, as you said, it doesn't. But it's still from where you sit. Doesn't analyst. It still doesn't quite have the momentum and the velocity that you'd like to see. What do you see as the biggest obstacles? >> Well, and this was actually identified in Cloud Smart and yesterday and today I heard a lot of agencies talking about thes three aspects, and I think you know, 10 a W s is a great place to help them. So one of the first is security. And we know when agencies, you know, were first Ask Goto the cloud security was, you know, the biggest barrier in their organization to cloud. And and so I think it was the 3rd 8 of US Conference. It was actually in this building, and I know there's been but I wasn't the first to and I could remember is an analyst. I was so pleased that Teresa had Roger Baker, the CEO of Health and Human Services on stage, and they were talking about getting fed Reum certification, and I think it was one of the first. And it was it was thrilling that such a large agency had invested so much time and money about working with eight of us to get February certification. So to me that that was like, you know, an initial pushing a start, so security is just so so important. And now you've got, you know, so many different software providers working with Amazon. Eight of us on security on DH. Even today, at one of the breakout sessions, the senses really talked about because the CIA moved to eight of us, and they put their most sensitive information in the cloud they felt comfortable with putting the personally identifiable information in the cloud. I'II our census data information. >> If it's good enough for that for that kind of information, I can I can put my business >> exactly there, Tio. Exactly >> the question I want to get on the comm on the research side is competition of opportunities. Is Old Wick about old gore Amazon? Always the old guard, The old way of doing things. They're pretty much in the new class. Dev Ops. We've seen that on the enterprise side Certainly start ups, any jazz, these examples like Airbnb. You see those at conferences over the years that we have the example of these cloud Native Cos. How does government now look at suppliers as partners? Because the big debate is you picked the right cloud for the right workload. Work lotion to find cloud architecture. You can't just split clouds up amongst Microsoft, Google, Amazon and oracles of the world. The whole multi vendor equation shifts in this new paradigm. How do you see that playing out? >> Yes, it does. But I also see and what I've heard today over the last two days is, you know, agencies are actually looking for a partner who can grow with them and learn with them. And I heard that over and over again. You know, they want a cloud provider that you know, has skin in the game, and that actually helps them. And we've seen that they also want a cloud provider that's innovative. And, you know, one of my concerns is I learned about how you know, scale. Everything's about scale today, right? And how Amazon now has eight of us has scaled up so fast over the last couple of years and all the innovations that they're able to provide. And so the question is, how can you keep that culture alive? And, you know, it's kind of like that start up culture at eight of us, right? How can you keep that alive? And, you know, I think the answer did today and, you know, I wish I would have thought about the question in the way he talked about it. You know, when you get big, you get conservative right, because you have too much to lose and too much is at stake. and, you know, as an analyst, I'm seeing eight of us. Not only is a growing fantastically, but it's innovating, and I think that's what gives you than this innovation. The you know, you don't have to be a a Silicon Valley software company to innovate, and I think part of it comes from I think Theresa's said that 95% of A W S's roadmap is based upon what they hear from their customers. So you know that that ear to the ground knowing the government business, federal, state, local, is so, so >> important. This trend that's helping them to also is the move to sass with capabilities on digital using suffers a service business model. So again, it's all kind of timed up beautifully for these agencies that were slow to move in the past. This is an analyst, er, >> yeah, so So security is one of the things on Cloud Smart, and I think that was one of the biggest, biggest barriers to momentum. But the others acquisition. So there's three things about clouds smart that agencies are to pay attention to, and I think you know what's really helped in the acquisition is, you know, the standardization and not only the federal up certification. And, you know, eight of us is healthy cloud providers. Software's the service providers get Fed Ram certification. And so, in the end, this is announced at the conference last year of a TIO on a W s. Right, because it's an arduous process. If you don't know what you're doing, it can cost you a lot of money and take a lot of time. So, you know, eight of us is working with his partners, and that's all good for the government sector, right? Because the more vendors that go through certification, the more they trust them and the more they can trust, you know, the integrity of their data in the cloud. So the acquisition is the 2nd 1 But the 3rd 1 is the workforce, and I think you know, And he mentioned it today. You know, a lot of the resistance, and a lot of the inertia of cloud is not just the technology, it's training the workforce, and I, you know, I thought, it's so so important because it's not just an conversation any longer. Going to cloud is part of digital transformation. Is the foundation of it. And so that has to be a conversation with all levels of agency executives. And they have to agree Otherwise, you know, if you're innovating, you've got, you know, islands of innovation and you on the cloud you can start to Yes, you can pilot, but you can start to really get scale there and transform your whole business. And it's all about serving citizens better and innovating to serve them better and automating your processes. You know that's so important as well. >> So how would you describe the work force? I mean, when you think about the private sector, workforce, women, when in terms of cloud computing versus the government, you tend to think one is more bureaucratic. There is obviously more red tape may be slower moving. How What are you seeing? What are you hearing? >> Well, you know, at all levels of the workforce and especially in government, there's a big push now to automate everything. He and you know, the government at all levels. Federal state local realizes they're actually competing with the private sector for work source. And so, you know, historically, government would say, Well, what's the next skill and we better start preparing for that, right? What's what What's coming down the pike and we we need. And now it's like, How do we prepare for people who enter government and move in various different jobs and move in and out of government? And so when you think about that, that's a skill development and technology can help with that. But it's also a mindset of accepting the fact that people join government to serve, and they might leave and come back. And so that's very important, but also the in terms of cloud smart. The workforce has to be able to understand cloud and howto work with vendors, you know, and it's not necessarily, you know, owning your own equipment. But it's it's it's trusting your vendors and trusting them with your business and and how do you, you know, provide these solutions to the line of business folks? And in a way, I actually seen you the IT department become much more responsive to the line of business folks. And my advice, Teo government executives, especially the folks, is always think of yourself as a service right. Think of yourself as a service. You know that as a service to the line of business folks and, you know, help them understand what what they need, how they accomplished their mission. Maybe give them a short list of solutions to help them out, but really start tracking them. You know what they're accomplishing, and that will help fuel. Then you reinvestments help. You know where to spend your money next And really, you know, just fuel this whole mission accomplishment. >> One of the things that we've been talking a lot about on the Cube for for years is the new role of the chief data officer in any organizations. A lot of federal agencies air now, also putting in their own chief date officers. Can you talk a little bit about what you've seen and what and how they're being used? >> Yeah, so they're our chief data officers in the organization's it again. That's one of those skills were you know, government's going to compete with the private sector for them, and there's probably not enough to go around Andi. And so it's a very precious commodity. And, you know, it is especially like in your research organizations. You've got chief data officers there, but in a lot of the other areas. And, you know, especially in the civilian government, you may not be able to have your old, you know, chief Data officer. Right? You certainly have all the data, but you may not have someone like that. And that's where you know some of the things that that I that that I'm advising agencies to look for us who can help you, then give you some of these big data and you know, a I and ML solutions that your line of business folks Khun, start to interface and work with. And maybe you have Chief data officers set up the data fields initially, but that's where you've got to start to democracy eyes, you know, a I and m l. And because you're never gonna have enough Chief data officers in anyone organization to possibly calm through all of that data on DSO, that's again where technology can help. >> Great. Well, Adelaide, thank you so much for coming on the Cube. It's been a pleasure. Having you >> was great being here. Thank you so much. >> I'm Rebecca Knight for John Furrier. Stay tuned. We will have more of the cubes. Live coverage of a ws public sector summit

>> live from Washington, D. C. It's the Cube covering a ws public sector summit by Amazon Web services. >> Welcome back, everyone to our nation's capital. We are the Cube. We are live at A W s Public Sector summit. I'm your host Rebecca Night, along with my co host, John Farrier. We're joined by Ken Eisner Director Worldwide Educational programs at a WS Thanks so much for coming on the show >> you for having me. >> So tell our viewers a little bit. About what? What you do as the director of educational programs. Sure, I head >> up a program called a Ws Educate a ws educate is Amazon's global initiative to provide students and teachers around the world with the resource is that they need really to propel students into this awesome field of cloud computing. We launched it back in May of 2,015 and we did it to fill this demand. If we look at it today, what kind of right in the midst of this fourth industrial revolution is changing the means of production obviously in the digital on cloud space, But it's also creating this new worker class all around. Yeah, the cloud Advanced services like machine learning I robotics, I ot and so on. And if you looked at the employer demand, um, Cloud computing has been the number one linked in skill for the past four years in a row. We look at cloud computing. We kind of divide into four families. Software development, cloud architecture, the data world, you know, like machine learning I data science, business intelligence and Alex and then the middle school opportunities like technical customer support, age and cybersecurity, which can range all the way from middle school of Ph. D. But yet the timeto hire these people has grown up dramatically. Glass door as study of companies over there platform between two thousand 92 1,050 18 and show that the timeto higher had increased by 80%. Yet just think about that we talk about I mean, this conference is all about innovation. If you don't have builders, if you don't have innovators, how the heck Kenya Kenya innovate? >> Can I gotta ask you, Andy, just to have known him for over eight years and reporting on him and covering it was on when when everyone didn't understand yet what it was. Now everyone kind of does our congratulations and success. But to see him on stage, talk passionately about education. Yeah, mean and knowing Andy means it's kind of boiled up because he's very reserved, very conservative guy, pragmatic. But for him to be overtly projecting, his opinion around education, which was really yeah, pretty critical means something's going on. This is a huge issue not just in politics, riel, state, local areas where education, where >> the root of income inequality it's it's a lot of. >> There's a lot of challenges. People just aren't ready for these new types of jobs that are coming out that >> pay well, by the way. And this is Elliott >> of him out there that are unfilled for the first time, there are more jobs unfilled than there are candidates for them. You're solving this problem. Tell us what's going on in Amazon. Why the fewer what's going on with all this? Why everyone's so jacked up >> a great point. I, Andy, I think, said that education is at a crisis point today and really talked about that racial inequality piece way. Timeto hire people in the software development space Cloud architecture um technical called cloud Support Age. It's incredibly long so that it's just creating excess costs into the system, but were so passionate, like if you look at going to the cloud, Amazon wants to disrupt areas where we do not see that progress happening. Education is an area that's in vast need for disruption. There are people were doing amazing stuff. We've heard from Cal Poly. We've heard from Yeah, Arizona State. Carnegie Mellon. There's Joseph Alan at North Northeastern. >> People are >> doing great stuff. We're looking at you some places that are doing dual enrollment programs between high school and community in college and higher ed. But we're not moving fast enough, but you guys >> are provided with educate your program. This is people can walk in the front door without any kind of going through gatekeepers or any kind of getting college. This is straight up from the front, or they could be dropouts that could be post college re Skilling. Whatever it is, they could walk in the front door and get skilled up through educators that correct, >> we send people the ws educate dot com. All you need is some element of being in school activity, or you won't be going back from Re Skilling perspective and you came free access into resource is whether your student teacher get free access into content. That's map two jobs, because again, would you people warm from the education way? All want enlightenment contributors to sai all important, But >> really they >> want careers and all the stats gallop ransom good stats about both what, yet students and what industry wants. They want them to be aligned to jobs. And we're seeing that there's a man >> my master was specifically If I'm unemployed and I want to work, what can I do? I walk into you, You can go >> right on and we can you sign up, we'll give you access to these online cloud. Career pathways will give you micro credentials so we can bad you credential you against you We belong something on Samarian Robo maker. So individual services and full pathways. >> So this a >> direct door for someone unemployed We're going to get some work and a high paying job, >> right? Right. Absolutely. >> We and we also >> give you free access into a ws because we know that hands on practice doing real world applications is just vital. So we >> will do that end. By the way, at the end of >> this, we have a job board Amazon customer In part of our job, we're all saying >> these air >> jobs are super high in demand. You can apply to get a job as an intern or as a full time. Are you through our job? >> This is what people don't know about Rebecca. The war is not out there, and this is the people. Some of the problems. This is a solution >> exactly, but I actually want to get drilled down a little bit. This initiative is not just for grown ups. It's it's for Kimmie. This is for you. Kid starts in kindergarten, So I'm really interested to hear what you're doing and how you're thinking about really starting with the little kids and particularly underrepresented minorities and women who are not. There were also under representative in the in the cloud industry how you're thinking expansively about getting more of those people into these jacks. And actually, it's still >> Day one within all y'all way started with Way started with 18 and older because we saw that as the Keith the key lever into that audience and start with computer science but we've expanded greatly. Our wee last year reinvent, We introduced pathways for students 14 over and cloud literacy materials such as a cloud inventor, Cloud Explorer and Cloud Builder. Back to really get at those young audiences. We've introduced dual enrollment stuff that happens between high school community college or high school in higher ed, and we're working on partnerships with scratch First Robotics Project lead the way that introduced, whether it's blocked based coding, robotics were finding robotics is such a huge door opener again, not just for technically and >> get into it absolutely, because it's hands on >> stuff is relevant. They weren't relevant stuff that they can touch that. They can feel that they can open their browser, make something happen, build a mobile application. But they also want tohave pathways into the future. They want to see something that they can. Eventually you'll wind up in and a ws the cloud just makes it real, because you, Khun do real worlds stuff from a browser by working with the first robot. Biotics are using scratch toe develop Ai ai extensions in recognition and Lex and Polly and so on. So we've entered into partnerships with him right toe. Open up those doors and create that long term engagement and pipe on into the high demand jobs of tomorrow. >> What do you do in terms of the colleges that you mentioned and you mention Northeastern and Cal Poly Arizona State? What? What are you seeing? Is the most exciting innovations there. >> Yes. So, first of all, we happen to be it. We're in over 24 100 institutions around the world. We actually, by the way, began in the U. S. And was 65% us. Now it's actually 35% US 65% outside. We're in 200 countries and territories around the world. But institutions such as the doing amazing stuff Polo chow at a Georgia Tech. Things that he's doing with visual ization on top of a ws is absolutely amazing. We launched a cloud Ambassador program to reward and recognize the top faculty from around the world. They're truly doing amazing stuff, but even more, we're seeing the output from students. There was a student, Alfredo Cologne. He was lived in Puerto Rico, devastated by Hurricane Maria. So lost his, you know, economic mobility came to Florida and started taking classes at local schools. He found a ws educate and just dove headlong into it. Did eight Pathways and then applied for a job in Dev Ops at Universal Studios and received a job. He is one of my favorite evangelists, but and it's not just that higher ed. We found community college students. We launched a duel enrolment with between Santa Monica College and Roosevelt High School in Los Angeles, focusing again a majority minority students, largely Hispanic, in that community. Um, and Michael Brown, you finish the cloud computing certificate, applied for an internship, a mission clouds so again a partner of ours and became a God. Hey, guys, internship And they start a whole program around. So not only were seeing your excitement out of the institutions, which we are, but we're also seeing Simon. Our students and businesses all want to get involved in this hiring brigade. >> Can I gotta ask. We're learning so much about Amazon would cover him for a long time. You know all the key buzzwords. Yeah, raise the bar all these terms working backwards. So >> tell us about what's your >> working backwards plan? Because you have a great mission and we applaud. I think it's a super critical. I think it's so under promoted. I think we'll do our best to kind of promote. It's really valuable to society and getting people their jobs. Yeah, but it's a great opportunity, you know, itself. But what's your goal? What's your What's your objective? How you gonna get there, What your priorities, What do you what do you what do you need >> to wear? A pure educational workforce? And today our job is to work backwards from employers and this cloud opportunity, >> the thing that we >> care about our customers still remains or student on DH. So we want to give excessive mobility to students into these fields in cloud computing, not just today and tomorrow. That requires a lot that requires machine lurking in the algorithm that you that changed the learning objectives you based on career, so content maps to thes careers, and we're gonna be working with educational institutions on that recruited does. Recruiting doesn't do an effective job at matching students into jobs. >> Are we >> looking at all of just the elite institutions as signals for that? That's a big >> students are your customer and customer, but older in support systems that that support you, right? Like Cal Poly and others to me. >> Luli. We've also got governments. So we were down in Louisiana just some last month, and Governor Bel Edwards said, We're going to state why with a WS educates cloud degree program across all of their community college system across the University of Louisiana State system and into K 12 because we believe in those long term pathways. Never before have governors have ministers of country were being with the Ministry of Education for Singapore in Indonesia, and we're working deep into India. Never had they been more aligned toe workforce development. It creates huge unrest. We've seen this in Spain and Greece we see in the U. S. But it's also this economic imperative, and Andy is right. Education is at a crisis. Education is not solving the needs of all their constituents, but also industries to blame. We haven't been deeply partnered with education. That partnership is such a huge part of >> this structural things of involved in the educational system. It's Lanier's Internets nonlinear got progressions air differently. This is an opportunity because I think if the it's just like competition, Hey, if the U. S Department of Education not get their act together. People aren't going to go to school. I mean, Peter Thiel, another political spectrums, was paying people not to go to college when I was a little different radical view Andy over here saying, Look at it. That's why you >> see the >> data points starting to boil up. I see some of my younger son's friends all saying questioning right what they could get on YouTube. What's accessible now, Thinking Lor, You can learn about anything digitally now. This is totally People are starting to realize that I might not need to be in college or I might not need to be learning this. I can go direct >> and we pay lip >> service to lifelong education if you end. If you terminally end education at X year, well, you know what's what's hap happening with the rest of your life? We need to be lifelong learners. And, yes, we need to have off ramps and the on ramps throughout our education. Thie. Other thing is, it's not just skill, it's the skills are important, and we need to have people were certified in various a ws skills and come but we also need to focus on those competencies. Education does a good job around critical decision making skills and stuff like, um, collaboration. But >> do they really >> do a good job at inventing? Simplified? >> Do they teach kids >> to fam? Are we walking kids to >> social emotional, you know? >> Absolutely. Are we teaching? Were kids have tio think big to move >> fast and have that bias for action? >> I think that I want to have fun doing it way. Alright, well, so fun having you on the show. A great conversation. >> Thank you. I appreciate it. >> I'm Rebecca Knight for John. For your you are watching the cube. Stay tuned.

>> live from Washington D. C. It's the Cube covering aws public sector summit DC brought to you by Amazon Web services. >> Welcome back, everyone to the cubes Live >> coverage of a ws public sector summit here in Washington D. C. I'm your >> host Rebecca Night, along with my co host, John >> Furrier. We're here with Cory Quinn, Cloud Economist The Duck Billed group and a cube host at large. Welcome. Welcome to our show. A medium >> at best, most days. But we'll see what happens when ever expanding. Someday I'll be a 10 x engineer, but not today. >> Right? Right. Exactly. >> Next host. Exactly. >> There we go, >> Cloud. Stand up on the side. We need to mention that >> Yes, generally more cloud improv. But no one believes that. It's off the cuff. So we smile, we nod, we roll with Tio. Yeah, no one wants to hear me sing in any form. >> I promise. Strapping So, Cory, you have been here. You are on the ground having great conversations with people here. 18,000 people at this summit Give us give our viewers a low down on the vibe. The energy What? What do you hear? Very different >> feeling in the commercial summits you're seeing. People are focusing on different parts of the story, and one thing I find amusing is talking to people who work in the public sector. Show up in their first response is, Oh, I'm so behind and then you go to the commercial summit. You talk to people who are doing bleeding edge things, and their response is, Oh, I'm so behind and everyone thinks that they're falling behind the curve and I'm >> not sure how >> much of that is a part of people just watching a technology. Events outpace them versus the ever increasing feature velocity. If they show on slide year over year over year, consistent growth and people feel like they're being left in the dust, it's it's overwhelming. It's drinking from a fire hose. And I don't think that that gets any easier when you're talking to someone in public sector where things generally move in longer planning cycles because they definitional have to, and I'd argue should, >> but you should help them, make them feel better and say, Don't worry. The private sector feels the same way. Not just everyone >> has these problems. That's that's the poor little challenge of this is everyone believes that if you go to the one magic company, their environment is going to be wonderful. They're adopting everything. It doesn't exist. I've gone into all of the typical tech companies you would expect and talk to people. And everyone wants you for three or four drinks into them, gets very honest and starts crying. What would its higher fire their own environment is? It says a lot of conference. We're going around. Here's how we built this amazing thing as a proof of concept is what the part they don't say or for this one small, constrained application. People are trying to solve business problems, not build perfect architecture. And that's okay. >> Yeah, process. They're not. They're not businesses, their agencies. As you said, they're like, slow as molasses when it comes to moving speed. And you could even see Andy Jazzy during his fireside Shep. He's already studying, laying the groundwork. Well, >> once you're in the >> cloud, here's how you know the adoption level so you can see that it's land not landing expand like the enterprise, which is still slow. It's land, get the adoption and then expand, So the public sector clearly has a lot of red tape. I mean, no doubt about it. >> That means anyone who'd argue that point >> chairman's like 1985. It's like, you know, hot tub time machine, you know, nightmare. But Andy Jazz, he also says on differently to heavy lifting is what they want to automate away. That's the dream. That's the That's the goal. Absolute. It's hard. This is the real challenge. Is getting the public sector adopted getting the adoption, your thoughts when what you're hearing people are they jumping in? They put a toe in the water, kicking the tires. As Andy said, >> all of the above and more. I think it's a very broad spectrum and they mentioned there. I think they were 28,000 or 12,000 non profit organizations that they wind up working with as customers and they all tend to have different velocities across the board as they go down that path. I think that the idea that there's one speed or you can even draw a quick to line summary of all the public sector is a bit of a Basile explanation. I see customers are sometimes constrained by planning cycles. There's always the policies and political aspects of things where if you wind up trying to speed things up, you're talking to some people who will not have a job. If you remove the undifferentiated heavy lifting because that's been their entire career, we're going to help you cut waste out of your budget. Well, that's a hard sell to someone who is incentivized based upon the size of the budget that they control it. You wind up with misaligned incentives, and it's a strange environment. But the same thing that I'm seeing across the corporate space is also happening in public sector. We're seeing people who are relatively concerned about where they're going to hire people from what those people look like, how they're going to transform their own organizations. Digital transformations, attired term. >> And it's like you have rosy colored glasses on too much. You're gonna miss the big picture. You gotta have a little bit of skepticism. I think to me governments always had that problem where I'm just gonna give up. I'm telling different. I can't get the outcome I want, because why even try? Right? I think now, with cloud what I hear Jazzy and Amazon saying is. Hey, at least you get some clear visibility on the first position of value, so there's some hope there, right? So I think that's why I'm seeing this adoption focus, because it's like they're getting the customers. For instance, like I'm a university. I could be a professor, but my credit card down my university customer, I got a couple instances of PC to so ding and another one to the 28,000 >> exactly number of customers is always a strange >> skeptical there. But now, for the first time, you, Khun got should go to a team saying, Hey, you know all that B s about not get the job done, you can get it with clouds. So it's gettable. Now it's attainable. It's not just aspirations. >> Movers really will make the difference. In the end, with the university customer's question, the people who were in that swing >> the tide can that be a generational shift, a deb ops mindset in government? That's a big question. >> Well, they have some advantages. For example, we took a look at all the Gulf cloud announcements and the keynote yesterday, and that must have been a super easy keynote to put together because they're just using the traditional Kino slides and reinvent 2014 because it takes time to get things certified as they moved through the entire pipeline process. And there's nothing inherently wrong with that. But the services that are going into come cloud or things that are tried and tested in a lot of other environments. There's an entire community out there. There's an established body of knowledge. So a lot of the path that government is walking down has already been from a technical perspective paid for them. >> I want to riff on an idea on to make a proposal with you here in real time. You're I think what we should do is make a proposal to the U. S. Government that we basically take equity in the agencies and then take them public. >> That's not a bad idea, absolutely not about commercialized. >> The entities create a stock option program, Cory, because listen, if I'm if I'm a talent, why would I gotta work for an agency when I could make three times Mohr get public and be rich, and that's the problem with talent. You walk around the expo for here. The booths are much smaller, and I didn't understand that at first, and then it clicked for me. If you want to sell services to government, you don't buy a bigger booth. You buy a Congress person and it turns out those air less expensive. That's how acquisitions tend to work in this space. So folks walking around or not, generally going to be the customers that buy things. People walking around in many cases are the talent and looking for more talent. And it does become extremely compelling to have those people leave public sector and go into private sector. In some cases where we'll pay you three times more and added bonus most days, this is America. After all, no one's shooting at you, so that does your >> cloud. Economists were kind of joking about your title, but if you think about it, there are economics involved. It's lower cost, faster, time to value. But what we're getting at is an incentive system. So you think fiscal monetary policy of incentives. So you know, Rebecca, this this This is the challenge that the policy guys gotta figure because the mechanisms to get stuff done is by the politicians or do this or do that. We're getting at something, really, to the heart of human beings, that mission of the mission of the agency or objective they're doing for the labor of love or money? Yes, Reed, why not create an incentive system that compensate? >> You think That's incentive system for taxpayers, though, too, in the sense of >> if I can see the trillions of dollars on the >> budget, a lot of what >> governments do shouldn't necessarily be for sale. I think the idea of citizen versus customer tends to be a very wide divergence, and I generally pushback on issues to attempt, I guess, convinced those into the same thing. It's you wind up with a very striated, almost an aristocracy Socratic society. >> I don't think that tends >> to lead anywhere. Good way. Everyone is getting political today for some reason. >> Well, I >> mean fireside chat to digital >> transformations. People process technology. You can superimpose that onto any environment where those public policy or whatever or national governments, the people, his issues there, processes, issues, technologies is each of one of them have their own challenge. Your thoughts on public sectors challenges opportunities. Four people process technology. >> You have to be mission driven for starters in order to get the people involved. As far as the processes go, there are inherently going to be limitations sometimes and easily observable in the form of different regulatory regimes that apply to these different workloads. And when we talk about the technology well, we're already seeing that that is becoming less of a gap over time. What used to be that o on ly we can secure a data center well enough from a physical security standpoint, there's a quote from the CIA that said on its worst day that cloud was cloud. Security was better than any on premises environment that they could build. And there's something to be said for that. Their economies of scale of like by >> the tech gaps going away. Almost zero yes. So if that OK, text, good check training fault of the people side. Absolute awareness competency processes a red tape automation opportunity. That could be. >> But this is also not to assume that the commercial world has unlock either. Where does the next generation come from? You talk to most senior cloud folks these days and most of us tend to have come up from working help desks being grumpy, you nexus in men's or you nexus movement because it's not like there's a second kind of those and we go up through a certain progression. Well, those jobs aren't there anymore. They've been automated away. The road that we walked is largely closed. Where does the next generation come from? I don't have a great answer. >> Talent question is a huge one. This is going to be the difference. Rebecca. We were riffing on this on our opening. >> It's the only one. >> Your thoughts. I mean, were you even hearing all this stuff and you've been researching this? What? Your thoughts. >> I think that we need to think more. I think tech companies need to think more broadly about where they're going to get this next generation of people, and they don't need to necessarily be people who have studied CS in school. Although, of course we need those people too. >> But the people with the bright, the creative, the expansive world views who are thinking about these problems and can learn >> the tech, I mean the tough guy, you know why >> block change you into a nice CEO and everyone gets >> rich, but I think when Jessie was saying today during his fireside, in the sense of we need to make sure that we're building tools, that >> you don't need to be a machine learning expert to deploy, you know we need to make simpler, more intuitive tools, and then that's really important here. >> Amazon does well in that environment about incentives. >> I think that >> one thing that the public sector offers that you don't often see in the venture start of world or corporate America or corporate anywhere, for that matter, is the ability to move beyond next quarter, planning the ability to look at long term projects like What >> does >> it take to wind up causing significant change across the world? Where is it take to build international space Station? You're not gonna be able to ship those things 180 days, no matter how efficiently you build things. And I think that the incentives and as you build them, have to start aligning with that. Otherwise you wind up with government trying to compete on compensation with the private sector. I don't think that works. I think you may have an opportunity to structure alignments around sentence in a very different life. >> It's an open item on the compensation. Until they agree, we'll watch. It was ideas. We'll see what tracks. But to me, in my opinion, what I think's gonna be killer for game game one here. This of this revolution is the people that come out of the woodwork because cloud attracts attract smart people and smart people are leaning into the government with cloud. It was the other way around before the cloud people, I don't want to get involved in government, and that was a big ding on government attracting qualified people. So I think Cloud is going to attract some smart people that want to help for the purpose and mission of whatever the outcome of that political or agency or government initiative with a cyber security there. People will care about this stuff who want the social equity not so much, >> Yeah, I think that's >> going to be a wild card. I think we're going to see like a new might in migration of talented people coming into quote assist government. That's a work for government to figure out how to be better at whatever the competition is and that is going to be I think the first lever of you start to see new names emerge. This person who just changed the organization over here become a hero Dev Ops mindset being applied to new environments. >> And we've seen that to some extent with the U. S. Digital service with 18 half where you have industry leaders from the commercial side moving into public sector and working in government for a time and then matriculating back into the public sector and the private sector, I think that there winds up being a lot of opportunity for more programs like that of scaling this stuff out >> and career change and career passer tissue. And there is this more fluid iti. As you're saying, >> I think that money isn't everything. You know. There's a lot of research that shows up to a certain threshold of income. You >> don't get that much happier. I don't know if Jeff >> basis is that much happier than us. I mean, >> we live in a little more bank and say, you know, >> you see the other side of it, too, is you build all these things together where you have okay. What? >> What is it >> that moves people? What do they care about. It's not just money, and I think that the old styled the old are very strict hierarchy within organizations where things are decided by tenure. Service is a bit of a problem if you have someone who works for. The EPA has been doing a deep dive cloud work for 10 years. There's nothing specific to the EPA about what that person has mastered. They shouldn't be able to laterally transition into the FDA, for example, >> Jackson Fireside Chat, Those interesting point about the fire phone that they talked about. And this is the transfer ability of skill sets and you getting at the thing that I will notice is that with Cloud attracts this interdisciplinary skill sets so you don't have to be just a coder. You khun, note how code works and be an architect, or you could be a change agent some somewhere else in an organization. So that's >> going to >> be interesting. That's not necessarily what how governments have always been siloed right? So can can these silos can these old ways of doing things. This is the question. This is why it's fun to cover this market. >> We're already >> seeing that in the public sector were being able to write code is rapidly transitioning into a very being very similar to I can speak French. Great. That's not a career in and of itself. That's a skill sad that unlocks of different right. A different career paths forward, but it doesn't wind up saving anything. It doesn't want a preserving its own modern aristocracy path forward or >> use the building an example. I don't have to learn how to pour concrete organ, right? The blueprints. Yes. So as we start getting into these systems conversations, you're going to start to see these different skill sets involved. Huge opportunity. If >> you're in >> school today and you're studying computer science, great learned something else, too, because the intersection between that and other spaces are where the knish opportunities are. That's the skill set of the future. That's where you're going to start seeing opportunities. Do not just succeed personally, but start to change the world. >> But Cory Great. Thanks for coming on and make an appearance and sharing what you found on the hallways. Good to see you. Coop con in Europe. Thanks for holding down the fort there. >> Of course I appreciate it. It was an absolute Bonner. >> Excellent. Great. Well, thank you so much. Thank >> you. I'm Rebecca Knight for John Furrier. Stay tuned. You are watching the Cube.

>> live from Washington, D. C. It's the Cube covering a ws public sector summit by Amazon Web services. >> Welcome back, everyone. You are watching the Cuban. We're kicking off our day two of our live coverage a ws public sector summit here in our nation's capital. I'm Rebecca Knight co hosting with John Fer Yer John. It's great to be here. 18,000 people having important conversations around around governments and cloud computing. Let's extract the signal from the noise. Let's do with the Cube. Does best, >> Yeah, I mean, this is to me a really exciting event because it's got the confluence of what we love tech and cloud computing and all the awesomeness of that and that enables. But even in Washington, D. C. With the backdrop against tech clash on this, you know, narrative run tech for illah tech for bad, bad check whatever you want to call it. Anti trust is a lot of narratives around that there's a huge story around check for good. So I think there's an interesting balance there around the conversations, but this is world of heavy hitters are this week You've got senior people at the government level here, you have senior tech people hear all kind of meddling and trying to figure out howto let the tail winds of cloud computing Dr Change within government against this backdrop of tech for ill as Jay Carney, whose the global marketing policy guy for Amazon on reports to Jeff Bezos, former Obama press secretary. He's super savvy on policy, super savvy on tech. But this is a really big point in time where the future's gonna be determined by some key people and some key decisions around the role of technology for society, for the citizens, United States, for nation states as people start to figure out the role of data and all the impact of this so super exciting at that level, but also dangerous and people are telling a little bit. But I also want to run hard. That's pretty much the big story. >> So let's let's let's get into this tech backlash because you're absolutely right. Through the public, sentiment about technology and the tech behemoths has really soured. The regulators are sharpening their blades and really paying much more attention, uh, particularly because so many people say, Hey, wait a minute, why? How does Google and Facebook know all this stuff about me, but what do you think? What are we hearing on the ground in terms of where regulation is going? Before, before the cameras were rolling, you were talking about this idea of regulators working closely with the innovators, observing but not meddling. I mean, do you think that that's that's That's these dollars underwears We're going in? >> Well, not really. I think that that's where people wanted to go in. I think right now the the surprise attack of tech taking over, if you will in the minds of people and or without Israel or not, it's happened, right? So I was talking yesterday around how the Internet, when Bill Clinton was president, really grew a little bit slower than the pace of this today. But they did a good job of managing that they had private sectors take over the domain name system. We saw that grow that created in the open Web and the Web was open. Today it's different. It's faster in terms of technology innovation, and it's not as open. You have Facebook, LinkedIn and these companies that have silos of data, and they're not sharing it with cyber security General Keith Alexander, former head of the NSA and the first commander of cyber command in the U. S. The United States under Obama. He pointed out that visibility into the cyber attacks aren't there because there's no sharing of data. We heard about open data and knishes from a think tank. The role of data and information is going to be a critical conversation, and I don't think the government officials are smart enough and educated enough yet to understand that So regulatory groups want to regulate they don't know how to. They're reaching out the Amazons, Google's and the Facebook to try to figure out what's going on. And then from there they might get a path. But they're still in the early stages. Amazon feels like they're not harming anyone there. Lower prices, fast delivery, more options. They're creating an enablement environment for tons of startups, so they feel like they're not harming anyone. You're the antitrust, but if they're going to being monopolizing the market place, that's another issue. But I still think Amazon still an enabling mode, and I think you know, they're just running so hard. It's going so fast, I think there's gonna be a big challenge. And if industry doesn't step up and partner with government, it's going to be a real mess. And I think it's just moving too fast. It's very complicated. Digital is nuanced. Now. You get the role of data all this place into into into effect there. >> Well, you're absolutely right that it's going fast. Teresa Carlson on the other day talking about eight of US growth, UH, 41% year over year and she said, Cloud is the new normal. The cloud cloud is here more and more governments on state and local, really recognizing and obviously international countries to recognize that this, this is they're adopting these cloud first approach is, >> yeah, I mean, I think the first approach is validated 100%. There's no debate. I think it's not an ah ha moment. Cloud Israel. Amazon has absolutely proven since the CIA deal in 2013 that this is a viable strategy for government to get to value fast, and that is the whole speed of cloud game. It's all about time to value with agility. Eccentric center. We've been talking about that with Dev Ops for a long, long time. The real thing that I think's happening that's going on. That's kind of, you know, to read the tea leaves and we'll hear from Corey Quinn. Our host at large will go on later. This is a new generation of talent coming on board and this new generation. It feels like a counterculture mindset. These are Dev ops, mindset, people not necessarily Dev ops like in the Cloud Computing Way. They're younger, they're thinking differently, and they think like Amazon not because they love Amazon, because that's their nature. Their got their getting content in a digital way, their digital natives. They're born into that kind of cultural mindset. Of what is all this nonsense red tape? What's the bottlenecked in solving these problems? There's really not a good answer anymore, because with cloud computing and machine learning an A I, you can solve things faster. So if you expose the data, smart people go well. That's a problem that could be song. Let's solve it. So I think there's going to be a resurgence is going to be a renaissance of of younger people, kind of in a counter culture way that's going to move fast and an impact society and I think it's gonna happen pretty quickly over the next 10 years. >> Well, that's one of the things that's so inspiring about being at a conference like this one a ws public sector summit, Because we are hearing getting back to what you just said. We're solving problems and these air problems about not just selling more widgets. This's actually about saving lives, helping people, delivery of healthcare, finding Mr Missing Persons and POWs who are missing in action. >> I mean, the problems could be solved with technology now for goodwill, I think will outweigh the technology for Ayla's Jay Carney calls it. So right now, unfortunately, was talking about Facebook and all this nonsense that happened with the elections. I think that's pretty visible. That's painful for people to kind of deal with. But in the reality that never should have happened, I think you're going to see a resurgence of people that's going to solve problems. And if you look at the software developer persona over the past 10 to 15 years, it went from hire. Some developers build a product ship it market. It makes some money to developers being the frontlines. Power players in software companies there on the front lines. They're making changes. They're moving fast, creating value. I see that kind of paradigm hitting normal people where they can impact change like a developer would foran application in society. I think you're gonna have younger people solving all kinds of crisis around. Whether it's open opioid crisis, healthcare, these problems will be solved. I think cloud computing with a I and machine learning and the role of data will be a big catalyst. >> But money, the money, the money is the thing we're going to have Cory Quinn on later talking about this this talent gap because there are people who are, As you said, they're young people who are motivated to solve these problems, and they want to work for mission driving institutions. What better mission, then helping the United States government >> just heard in the hallway? This has been the I've heard this multiple times here. This show I just heard someone saying Yeah, but that person's great. I can't keep them. What's happening is with the talent is the people that they need for cloud computing. Khun, get a job that pays three times Mohr orm or at the private sector. So, you know, Governor doesn't have stock options, >> right? All right, all right. If >> you're, ah, machine learning, >> people call girls in the lounge. >> Eso all kinds of different diners. But I think this mission driven culture of working for society for good might be that currency. That will be the equivalent stock option that I think is something that we were watching. Not haven't seen anything yet, But maybe that will happen. >> Paid in good feelings way. We've got a lot of great guests. Wave already teed up. We've got your E. Quinn. Bill Britain from Cal Poly to talk more about ground station. We have alien Gemma Smith of YSL Itics, uh, and Jameel Jaffer. >> Think ground station. But the biggest surprise for me and the show so far has been ground station that that product has got so much traction. That's ridiculous. I thought it would be kind of cool. Spacey. I like it, but it's turning into a critical need for a I ot I mean, I was just talking with you. Came on about the airplane having WiFi on the plane. We all like Wow, we expected now, but you go back years ago is like, Oh, my God. I got WiFi on the plane. That's a ground station, like dynamic people going. Oh, my God. I can provision satellite and get data back, all for io ti anywhere in the world. So that is pretty killer. >> Excellently. I'm looking forward to digging in with you with many guests today. >> Good. >> I'm Rebecca Knight. For John. For your stay tuned, you are watching the Cube.

>> live from Washington D. C. It's the Cube covering a ws public sector summit by Amazon Web services. >> Hello, everyone. Welcome back to the cubes Live coverage of a ws Public Sector summit here in our nation's capital. I'm your host, Rebecca Knight. We're joined by Raghu Rahman. He is the director of Fin Row, the Financial Industry Regulatory Authority. Thank you so much for coming on the Cube >> fighter back. Good afternoon, but happy to be here. >> So we're angry. This is the 10th annual public sector. Somebody should have said so Tell us a little bit about Finn Ra and what you do. They're >> sure Fender itself is the financial industry Regulatory authority way our private sector, not for profit institutions. Our mission is investor protection on market integrity. Way our member funded on DH. We have a member driven board board of directors and we engage in ensuring that all the stock market operations in the U. S. Capital markets play with rules. So that's the essence of who we are. >> And all of those stakeholders have a vested interest in making sure their rivals are also playing bythe. So you're here giving a presentation on fraud detection, using machine learning and artificial intelligence. That's right. What was So what were you saying? >> So, Brenda, we have a very deliberate technology strategy on We constantly keep pace with technology in order to affect our business in the best possible way, way. Always are looking for a means to get more efficient and more effective and use our funding for the best possible business value so to that, and wear completely in the cloud for a lot off our market regulation operations. All the applications are in the clouds. We, in fact, we were one of the early adopters of the cloud. From that perspective, all of our big data operations were fully operational in the cloud by 2016 itself. That was itself a two year project that we started in 40 14 then from 2016 were being working with machine language on recently. Over the past six months or so, we've been working with neural networks. So this was an opportunity for us to share what? Where we have bean, where we're coming from, where we're going with the intent that whatever we do by way of principles can be adopted by any other enterprise. We're looking to share our journey on to encourage others to adopt technology. That's really what why we do this >> and I want to dig into the presentation a little bit. But can you just set the scene for our viewers about what kinds of how big a problem fraud is with these financial institutions and how much money is on the table here? >> Well, I don't want to get you to the actual dollar figures, because each dimension off it comes up with a different aspect to it. Waken say that in full in federal, we have a full caseload year after year, decade after decade that end up with multiple millions of dollars worth of fines just on the civil cases alone. And then there are, of course, multibillion dollar worth problems that we read in the media cases going as far back as Bernie Madoff. Case is going through the different banking systems so that our various kinds of fraud across the different financial sectors, of course, we're focused on the capital markets alone. We don't do anything with regard to banking or things of that nature, But even in our own case, we franchise composed of nearly 33 100 people on all of us, engaging the fulltime task of ensuring that markets are fair for the investors on for the other participants, it's a big deal. >> So in your in your presentation, you told the story of two of your colleagues who are facing different kinds of challenges to sort to make your story come alive. Tell our viewers a little bit about about their challenges. >> We spoke about Brad, who is an expert. He's an absolute wizard when it comes to market regulation, and he's being doing this for a long time on DH What I shared with the members of the audience earlier today. Wass He can probably look ATT market, even data on probably tell you what the broker had for breakfast. >> That >> scary good on. We also shared the story about Jamie, who is in the member supervision division offender, a wicked, smart and extensive experience. So these are the kind of dedicated people that we have a fender on guy took up to Rhea life use cases sort of questions that they face. So in the case of Brad, it is always a question of Hey, we're good. But how do we get better? What is the unknown unknown there? The volume of transactions in the market keeps going up. How do we then end up with a situation where we can do effective surveillance in the market on detect the behaviors that are not off interest that are not for doctor? That might be even. Don't write manipulated. How do we make sure that way? Got it all, so to speak? That's Brad's thing. >> That idea about these? No, these unknown nun note Because we know we have no no known unknowns with the unknown unknowns are even scarier. >> Exactly. They are, and we want to shed light on that for ourselves and make sure that the markets are really fair for everybody to operate him. That is where use of the latest technologies helps us get better and better at it. To reduce the number of unknown unknowns to shed light on the entirety of market activities on toe, perform effective surveillance. So that was a just off our conversation today. How we have gotten better in the past 45 years, how machine language machine learning based technologies have helped us how artificial intelligence that we started working with specifically, neural networks have started helping us even further. >> Okay, okay. And then Jamie had a problem, too. >> In Jimmy's case. Member supervision, if you will. The problem is off a different context and character. They're still volumes of data. We still receive more than 1,000,000 individual pieces of document every year that we work with. But in her case, the important aspect of it is that it is unstructured data. It makes sense to humans. It is in plain English, but the machines, it's really difficult. So over the past two years, way have created an entirely new text analytics platform on that helps us parts through hundreds of thousands of different documents. Those could come from e mails it to come from war documents, spreadsheets, evenhanded and documents. We can go through all of those extract meaningful information, automatically summarized them, even have measures off confidence that the machine will imprint upon it to say how confident I am. I that this is off relevance to you. It will imprint that. And then it represented Jamie for her toe. Use her judgment and expertise to make a final call. One thing that we are really conscious about is way. Don't let algorithms completely take everything through. We always have a human. So we think of a I as really assistive intelligence on. We bring that to a fact for our business, >> and I think that that's a really key there, too, for the for the employees is to know that this is this is this's taking away some of their more manual, more boring tests and actually freeing them up to do the more creative, analytical problem solving >> you hit you. I think you hit that nail right on the head. All the tedious work the machine bus on. Then it leaves humans to do like you said, Absolutely the creative, the inter toe on the final judgment call. I think that's a great system. >> How much to these solutions cost way >> generally are not pricing these things individually, however overall, one of the things that we did with the cloud was actually reduce our overall cost ofthe technology. So from that perspective, we don't look at Costas, the primary driver, although many times these things do end up costing less than the prior system that we would be in. However, the benefits that offer to our clientele, the benefit that it offers to our business, to the people that are investors in the stock market, that is tremendous, and that has a lot of value for us. >> So what is next for Finneran? I mean, this is This is a really moment for so many industries in terms of the the rise of cyber threats, the end and fraud being such a huge problem. Privacy thes air the financial services industry more than, I guess maybe is equal to healthcare. This's really sensitive stuff we're talking about here. What what are some of the things that you have on the horizon? What are some of the things that you're hearing from your members? >> So all of our members treat data security really, really special on really carefully on wear, very deliberate and very conscious about how we treat the data that is interested to us way have to obligations. One is to treat it securely. The other is to extract appropriate insights from it because that's the purpose of why we're being interested with the data. Wait, take both of those dimensions very seriously. Way have an entire infrastructure organization. It's composed off experts in the field way, headed by a chief information security officer with a large team that looks at multi layered security right from the application defending itself all the way to perimeter security. We go off that we have extensive identity and access management systems. We also have an extensive program to combat insider tracks. So this type of multi layer security is what helps us keep the data secure. >> And >> every day we do notice that there are additional track factors that get exposed. So we keep ourselves on the edge in terms ofthe working with all the vendors that we partner with in working with the latest technologies to protect our data as an example, all of our data in the cloud is completely encrypted with high encryption, and it is encrypted both at rest. I'm during flight so that even in the rare case that someone has access to something is gibberish. So that's the intent of the encryption himself. So that is the extent to which we take things very seriously. >> I want to ask you to, but the technology backlash that we're seeing so much and you're you live here so you really know about the climate that does that technology industries, air facing for so long. They were our national treasure and they still are considered it all in a lot of ways. The Amazons, the Googles, the facebooks of the world. But now we have a presidential candidates calling for the break up of big tech and and they And there's been a real souring on the part of the public of concerns about privacy. How What are your thoughts? What are you seeing? What are you hearing on the ground here in D. C? >> With specifically with regard to where we operate from Infanta? We've tried not to access or use any data. That is not for regulatory purpose. Wear Very careful about it. Way don't sprawl across and crawl across social media just on a general fishing expedition. We try not to do that. All of the data that we take in store on operate technology upon we are entitled to use it for by policy are my rules are my regulation for the specific purpose off our regulator activities. We take that very seriously. We try not to access data outside off what we have need for on. So we limit ourselves to the context and that, if you look at, is really what the public is trying to tell us, don't take our data and use it in ways that we did not really authorize you to do. So So the other thing is that franchise on our profit, not for not for profit institutions. We really have absolutely no interest beyond regulatory capability to use the data. We absolutely shut it down for any other use way are not so that way. We are very clear about what our mission is. Where we use our data, why we use it and stop. >> Great. Well, Raghu, thank you so much for coming on the Cube. It's been a pleasure talking to you. >> Thank you. Thank >> you. I'm Rebecca Knight. Please stay tuned for more of the cubes. Live coverage of the es W s public Sector summit here in Washington. D c. Stay tuned. >> Oh,