Teresa Carlson, Flexport | International Women's Day
(upbeat intro music) >> Hello everyone. Welcome to theCUBE's coverage of International Women's Day. I'm your host, John Furrier, here in Palo Alto, California. Got a special remote guest coming in. Teresa Carlson, President and Chief Commercial Officer at Flexport, theCUBE alumni, one of the first, let me go back to 2013, Teresa, former AWS. Great to see you. Thanks for coming on. >> Oh my gosh, almost 10 years. That is unbelievable. It's hard to believe so many years of theCUBE. I love it. >> It's been such a great honor to interview you and follow your career. You've had quite the impressive run, executive level woman in tech. You've done such an amazing job, not only in your career, but also helping other women. So I want to give you props to that before we get started. Thank you. >> Thank you, John. I, it's my, it's been my honor and privilege. >> Let's talk about Flexport. Tell us about your new role there and what it's all about. >> Well, I love it. I'm back working with another Amazonian, Dave Clark, who is our CEO of Flexport, and we are about 3,000 people strong globally in over 90 countries. We actually even have, we're represented in over 160 cities and with local governments and places around the world, which I think is super exciting. We have over 100 network partners and growing, and we are about empowering the global supply chain and trade and doing it in a very disruptive way with the use of platform technology that allows our customers to really have visibility and insight to what's going on. And it's a lot of fun. I'm learning new things, but there's a lot of technology in this as well, so I feel right at home. >> You quite have a knack from mastering growth, technology, and building out companies. So congratulations, and scaling them up too with the systems and processes. So I want to get into that. Let's get into your personal background. Then I want to get into the work you've done and are doing for empowering women in tech. What was your journey about, how did it all start? Like, I know you had a, you know, bumped into it, you went Microsoft, AWS. Take us through your career, how you got into tech, how it all happened. >> Well, I do like to give a shout out, John, to my roots and heritage, which was a speech and language pathologist. So I did start out in healthcare right out of, you know, university. I had an undergraduate and a master's degree. And I do tell everyone now, looking back at my career, I think it was super helpful for me because I learned a lot about human communication, and it has done me very well over the years to really try to understand what environments I'm in and what kind of individuals around the world culturally. So I'm really blessed that I had that opportunity to work in healthcare, and by the way, a shout out to all of our healthcare workers that has helped us get through almost three years of COVID and flu and neurovirus and everything else. So started out there and then kind of almost accidentally got into technology. My first small company I worked for was a company called Keyfile Corporation, which did workflow and document management out of Nashua, New Hampshire. And they were a Microsoft goal partner. And that is actually how I got into big tech world. We ran on exchange, for everybody who knows that term exchange, and we were a large small partner, but large in the world of exchange. And those were the days when you would, the late nineties, you would go and be in the same room with Bill Gates and Steve Ballmer. And I really fell in love with Microsoft back then. I thought to myself, wow, if I could work for a big tech company, I got to hear Bill on stage about saving, he would talk about saving the world. And guess what my next step was? I actually got a job at Microsoft, took a pay cut and a job downgrade. I tell this story all the time. Took like three downgrades in my role. I had been a SVP and went to a manager, and it's one of the best moves I ever made. And I shared that because I really didn't know the world of big tech, and I had to start from the ground up and relearn it. I did that, I just really loved that job. I was at Microsoft from 2000 to 2010, where I eventually ran all of the U.S. federal government business, which was a multi-billion dollar business. And then I had the great privilege of meeting an amazing man, Andy Jassy, who I thought was just unbelievable in his insights and knowledge and openness to understanding new markets. And we talked about government and how government needed the same great technology as every startup. And that led to me going to work for Andy in 2010 and starting up our worldwide public sector business. And I pinch myself some days because we went from two people, no offices, to the time I left we had over 10,000 people, billions in revenue, and 172 countries and had done really amazing work. I think changing the way public sector and government globally really thought about their use of technology and Cloud computing in general. And that kind of has been my career. You know, I was there till 2020, 21 and then did a small stint at Splunk, a small stint back at Microsoft doing a couple projects for Microsoft with CEO, Satya Nadella, who is also an another amazing CEO and leader. And then Dave called me, and I'm at Flexport, so I couldn't be more honored, John. I've just had such an amazing career working with amazing individuals. >> Yeah, I got to say the Amazon One well-documented, certainly by theCUBE and our coverage. We watched you rise and scale that thing. And like I said at a time, this will when we look back as a historic run because of the build out. I mean as a zero to massive billions at a historic time where government was transforming, I would say Microsoft had a good run there with Fed, but it was already established stuff. Federal business was like, you know, blocking and tackling. The Amazon was pure build out. So I have to ask you, what was your big learnings? Because one, you're a Seattle big tech company kind of entrepreneurial in the sense of you got, here's some working capital seed finance and go build that thing, and you're in DC and you're a woman. What did you learn? >> I learned that you really have to have a lot of grit. You, my mom and dad, these are kind of more southern roots words, but stick with itness, you know. you can't give up and no's not in your vocabulary. I found no is just another way to get to yes. That you have to figure out what are all the questions people are going to ask you. I learned to be very patient, and I think one of the things John, for us was our secret sauce was we said to ourselves, if we're going to do something super transformative and truly disruptive, like Cloud computing, which the government really had not utilized, we had to be patient. We had to answer all their questions, and we could not judge in any way what they were thinking because if we couldn't answer all those questions and prove out the capabilities of Cloud computing, we were not going to accomplish our goals. And I do give so much credit to all my colleagues there from everybody like Steve Schmidt who was there, who's still there, who's the CISO, and Charlie Bell and Peter DeSantis and the entire team there that just really helped build that business out. Without them, you know, we would've just, it was a team effort. And I think that's the thing I loved about it was it was not just sales, it was product, it was development, it was data center operations, it was legal, finance. Everybody really worked as a team and we were on board that we had to make a lot of changes in the government relations team. We had to go into Capitol Hill. We had to talk to them about the changes that were required and really get them to understand why Cloud computing could be such a transformative game changer for the way government operates globally. >> Well, I think the whole world and the tech world can appreciate your work and thank you later because you broke down those walls asking those questions. So great stuff. Now I got to say, you're in kind of a similar role at Flexport. Again, transformative supply chain, not new. Computing wasn't new when before Cloud came. Supply chain, not a new concept, is undergoing radical change and transformation. Online, software supply chain, hardware supply chain, supply chain in general, shipping. This is a big part of our economy and how life is working. Similar kind of thing going on, build out, growth, scale. >> It is, it's very much like that, John, I would say, it's, it's kind of a, the model with freight forwarding and supply chain is fairly, it's not as, there's a lot of technology utilized in this global supply chain world, but it's not integrated. You don't have a common operating picture of what you're doing in your global supply chain. You don't have easy access to the information and visibility. And that's really, you know, I was at a conference last week in LA, and it was, the themes were so similar about transparency, access to data and information, being able to act quickly, drive change, know what was happening. I was like, wow, this sounds familiar. Data, AI, machine learning, visibility, common operating picture. So it is very much the same kind of themes that you heard even with government. I do believe it's an industry that is going through transformation and Flexport has been a group that's come in and said, look, we have this amazing idea, number one to give access to everyone. We want every small business to every large business to every government around the world to be able to trade their goods, think about supply chain logistics in a very different way with information they need and want at their fingertips. So that's kind of thing one, but to apply that technology in a way that's very usable across all systems from an integration perspective. So it's kind of exciting. I used to tell this story years ago, John, and I don't think Michael Dell would mind that I tell this story. One of our first customers when I was at Keyfile Corporation was we did workflow and document management, and Dell was one of our customers. And I remember going out to visit them, and they had runners and they would run around, you know, they would run around the floor and do their orders, right, to get all those computers out the door. And when I think of global trade, in my mind I still see runners, you know, running around and I think that's moved to a very digital, right, world that all this stuff, you don't need people doing this. You have machines doing this now, and you have access to the information, and you know, we still have issues resulting from COVID where we have either an under-abundance or an over-abundance of our supply chain. We still have clogs in our shipping, in the shipping yards around the world. So we, and the ports, so we need to also, we still have some clearing to do. And that's the reason technology is important and will continue to be very important in this world of global trade. >> Yeah, great, great impact for change. I got to ask you about Flexport's inclusion, diversity, and equity programs. What do you got going on there? That's been a big conversation in the industry around keeping a focus on not making one way more than the other, but clearly every company, if they don't have a strong program, will be at a disadvantage. That's well reported by McKinsey and other top consultants, diverse workforces, inclusive, equitable, all perform better. What's Flexport's strategy and how are you guys supporting that in the workplace? >> Well, let me just start by saying really at the core of who I am, since the day I've started understanding that as an individual and a female leader, that I could have an impact. That the words I used, the actions I took, the information that I pulled together and had knowledge of could be meaningful. And I think each and every one of us is responsible to do what we can to make our workplace and the world a more diverse and inclusive place to live and work. And I've always enjoyed kind of the thought that, that I could help empower women around the world in the tech industry. Now I'm hoping to do my little part, John, in that in the supply chain and global trade business. And I would tell you at Flexport we have some amazing women. I'm so excited to get to know all. I've not been there that long yet, but I'm getting to know we have some, we have a very diverse leadership team between men and women at Dave's level. I have some unbelievable women on my team directly that I'm getting to know more, and I'm so impressed with what they're doing. And this is a very, you know, while this industry is different than the world I live in day to day, it's also has a lot of common themes to it. So, you know, for us, we're trying to approach every day by saying, let's make sure both our interviewing cycles, the jobs we feel, how we recruit people, how we put people out there on the platforms, that we have diversity and inclusion and all of that every day. And I can tell you from the top, from Dave and all of our leaders, we just had an offsite and we had a big conversation about this is something. It's a drum beat that we have to think about and live by every day and really check ourselves on a regular basis. But I do think there's so much more room for women in the world to do great things. And one of the, one of the areas, as you know very well, we lost a lot of women during COVID, who just left the workforce again. So we kind of went back unfortunately. So we have to now move forward and make sure that we are giving women the opportunity to have great jobs, have the flexibility they need as they build a family, and have a workplace environment that is trusted for them to come into every day. >> There's now clear visibility, at least in today's world, not withstanding some of the setbacks from COVID, that a young girl can look out in a company and see a path from entry level to the boardroom. That's a big change. A lot than even going back 10, 15, 20 years ago. What's your advice to the folks out there that are paying it forward? You see a lot of executive leaderships have a seat at the table. The board still underrepresented by most numbers, but at least you have now kind of this solidarity at the top, but a lot of people doing a lot more now than I've seen at the next levels down. So now you have this leveled approach. Is that something that you're seeing more of? And credit compare and contrast that to 20 years ago when you were, you know, rising through the ranks? What's different? >> Well, one of the main things, and I honestly do not think about it too much, but there were really no women. There were none. When I showed up in the meetings, I literally, it was me or not me at the table, but at the seat behind the table. The women just weren't in the room, and there were so many more barriers that we had to push through, and that has changed a lot. I mean globally that has changed a lot in the U.S. You know, if you look at just our U.S. House of Representatives and our U.S. Senate, we now have the increasing number of women. Even at leadership levels, you're seeing that change. You have a lot more women on boards than we ever thought we would ever represent. While we are not there, more female CEOs that I get an opportunity to see and talk to. Women starting companies, they do not see the barriers. And I will share, John, globally in the U.S. one of the things that I still see that we have that many other countries don't have, which I'm very proud of, women in the U.S. have a spirit about them that they just don't see the barriers in the same way. They believe that they can accomplish anything. I have two sons, I don't have daughters. I have nieces, and I'm hoping someday to have granddaughters. But I know that a lot of my friends who have granddaughters today talk about the boldness, the fortitude, that they believe that there's nothing they can't accomplish. And I think that's what what we have to instill in every little girl out there, that they can accomplish anything they want to. The world is theirs, and we need to not just do that in the U.S., but around the world. And it was always the thing that struck me when I did all my travels at AWS and now with Flexport, I'm traveling again quite a bit, is just the differences you see in the cultures around the world. And I remember even in the Middle East, how I started seeing it change. You've heard me talk a lot on this program about the fact in both Saudi and Bahrain, over 60% of the tech workers were females and most of them held the the hardest jobs, the security, the architecture, the engineering. But many of them did not hold leadership roles. And that is what we've got to change too. To your point, the middle, we want it to get bigger, but the top, we need to get bigger. We need to make sure women globally have opportunities to hold the most precious leadership roles and demonstrate their capabilities at the very top. But that's changed. And I would say the biggest difference is when we show up, we're actually evaluated properly for those kind of roles. We have a ways to go. But again, that part is really changing. >> Can you share, Teresa, first of all, that's great work you've done and I wan to give you props of that as well and all the work you do. I know you champion a lot of, you know, causes in in this area. One question that comes up a lot, I would love to get your opinion 'cause I think you can contribute heavily here is mentoring and sponsorship is huge, comes up all the time. What advice would you share to folks out there who were, I won't say apprehensive, but maybe nervous about how to do the networking and sponsorship and mentoring? It's not just mentoring, it's sponsorship too. What's your best practice? What advice would you give for the best way to handle that? >> Well yeah, and for the women out there, I would say on the mentorship side, I still see mentorship. Like, I don't think you can ever stop having mentorship. And I like to look at my mentors in different parts of my life because if you want to be a well-rounded person, you may have parts of your life every day that you think I'm doing a great job here and I definitely would like to do better there. Whether it's your spiritual life, your physical life, your work life, you know, your leisure life. But I mean there's, and there's parts of my leadership world that I still seek advice from as I try to do new things even in this world. And I tried some new things in between roles. I went out and asked the people that I respected the most. So I just would say for sure have different mentorships and don't be afraid to have that diversity. But if you have mentorships, the second important thing is show up with a real agenda and questions. Don't waste people's time. I'm very sensitive today. If you're, if you want a mentor, you show up and you use your time super effectively and be prepared for that. Sponsorship is a very different thing. And I don't believe we actually do that still in companies. We worked, thank goodness for my great HR team. When I was at AWS, we worked on a few sponsorship programs where for diversity in general, where we would nominate individuals in the company that we felt that weren't, that had a lot of opportunity for growth, but they just weren't getting a seat at the table. And we brought 'em to the table. And we actually kind of had a Chatham House rules where when they came into the meetings, they had a sponsor, not a mentor. They had a sponsor that was with them the full 18 months of this program. We would bring 'em into executive meetings. They would read docs, they could ask questions. We wanted them to be able to open up and ask crazy questions without, you know, feeling wow, I just couldn't answer this question in a normal environment or setting. And then we tried to make sure once they got through the program that we found jobs and support and other special projects that they could go do. But they still had that sponsor and that group of individuals that they'd gone through the program with, John, that they could keep going back to. And I remember sitting there and they asked me what I wanted to get out of the program, and I said two things. I want you to leave this program and say to yourself, I would've never had that experience if I hadn't gone through this program. I learned so much in 18 months. It would probably taken me five years to learn. And that it helped them in their career. The second thing I told them is I wanted them to go out and recruit individuals that look like them. I said, we need diversity, and unless you all feel that we are in an inclusive environment sponsoring all types of individuals to be part of this company, we're not going to get the job done. And they said, okay. And you know, but it was really one, it was very much about them. That we took a group of individuals that had high potential and a very diverse with diverse backgrounds, held 'em up, taught 'em things that gave them access. And two, selfishly I said, I want more of you in my business. Please help me. And I think those kind of things are helpful, and you have to be thoughtful about these kind of programs. And to me that's more sponsorship. I still have people reach out to me from years ago, you know, Microsoft saying, you were so good with me, can you give me a reference now? Can you talk to me about what I should be doing? And I try to, I'm not pray 100%, some things pray fall through the cracks, but I always try to make the time to talk to those individuals because for me, I am where I am today because I got some of the best advice from people like Don Byrne and Linda Zecker and Andy Jassy, who were very honest and upfront with me about my career. >> Awesome. Well, you got a passion for empowering women in tech, paying it forward, but you're quite accomplished and that's why we're so glad to have you on the program here. President and Chief Commercial Officer at Flexport. Obviously storied career and your other jobs, specifically Amazon I think, is historic in my mind. This next chapter looks like it's looking good right now. Final question for you, for the few minutes you have left. Tell us what you're up to at Flexport. What's your goals as President, Chief Commercial Officer? What are you trying to accomplish? Share a little bit, what's on your mind with your current job? >> Well, you kind of said it earlier. I think if I look at my own superpowers, I love customers, I love partners. I get my energy, John, from those interactions. So one is to come in and really help us build even a better world class enterprise global sales and marketing team. Really listen to our customers, think about how we interact with them, build the best executive programs we can, think about new ways that we can offer services to them and create new services. One of my favorite things about my career is I think if you're a business leader, it's your job to come back around and tell your product group and your services org what you're hearing from customers. That's how you can be so much more impactful, that you listen, you learn, and you deliver. So that's one big job. The second job for me, which I am so excited about, is that I have an amazing group called flexport.org under me. And flexport.org is doing amazing things around the world to help those in need. We just announced this new funding program for Tech for Refugees, which brings assistance to millions of people in Ukraine, Pakistan, the horn of Africa, and those who are affected by earthquakes. We just took supplies into Turkey and Syria, and Flexport, recently in fact, just did sent three air shipments to Turkey and Syria for these. And I think we did over a hundred trekking shipments to get earthquake relief. And as you can imagine, it was not easy to get into Syria. But you know, we're very active in the Ukraine, and we are, our goal for flexport.org, John, is to continue to work with our commercial customers and team up with them when they're trying to get supplies in to do that in a very cost effective, easy way, as quickly as we can. So that not-for-profit side of me that I'm so, I'm so happy. And you know, Ryan Peterson, who was our founder, this was his brainchild, and he's really taken this to the next level. So I'm honored to be able to pick that up and look for new ways to have impact around the world. And you know, I've always found that I think if you do things right with a company, you can have a beautiful combination of commercial-ity and giving. And I think Flexport does it in such an amazing and unique way. >> Well, the impact that they have with their system and their technology with logistics and shipping and supply chain is a channel for societal change. And I think that's a huge gift that you have that under your purview. So looking forward to finding out more about flexport.org. I can only imagine all the exciting things around sustainability, and we just had Mobile World Congress for Big Cube Broadcast, 5Gs right around the corner. I'm sure that's going to have a huge impact to your business. >> Well, for sure. And just on gas emissions, that's another thing that we are tracking gas, greenhouse gas emissions. And in fact we've already reduced more than 300,000 tons and supported over 600 organizations doing that. So that's a thing we're also trying to make sure that we're being climate aware and ensuring that we are doing the best job we can at that as well. And that was another thing I was honored to be able to do when we were at AWS, is to really cut out greenhouse gas emissions and really go global with our climate initiatives. >> Well Teresa, it's great to have you on. Security, data, 5G, sustainability, business transformation, AI all coming together to change the game. You're in another hot seat, hot roll, big wave. >> Well, John, it's an honor, and just thank you again for doing this and having women on and really representing us in a big way as we celebrate International Women's Day. >> I really appreciate it, it's super important. And these videos have impact, so we're going to do a lot more. And I appreciate your leadership to the industry and thank you so much for taking the time to contribute to our effort. Thank you, Teresa. >> Thank you. Thanks everybody. >> Teresa Carlson, the President and Chief Commercial Officer of Flexport. I'm John Furrier, host of theCUBE. This is International Women's Day broadcast. Thanks for watching. (upbeat outro music)
SUMMARY :
and Chief Commercial Officer It's hard to believe so honor to interview you I, it's my, it's been Tell us about your new role and insight to what's going on. and are doing for And that led to me going in the sense of you got, I learned that you really Now I got to say, you're in kind of And I remember going out to visit them, I got to ask you about And I would tell you at Flexport to 20 years ago when you were, you know, And I remember even in the Middle East, I know you champion a lot of, you know, And I like to look at my to have you on the program here. And I think we did over a I can only imagine all the exciting things And that was another thing I Well Teresa, it's great to have you on. and just thank you again for and thank you so much for taking the time Thank you. and Chief Commercial Officer of Flexport.
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Day 4 Keynote Analysis | AWS re:Invent 2022
(upbeat music) >> Good morning everybody. Welcome back to Las Vegas. This is day four of theCUBE's wall-to-wall coverage of our Super Bowl, aka AWS re:Invent 2022. I'm here with my co-host, Paul Gillin. My name is Dave Vellante. Sanjay Poonen is in the house, CEO and president of Cohesity. He's sitting in as our guest market watcher, market analyst, you know, deep expertise, new to the job at Cohesity. He was kind enough to sit in, and help us break down what's happening at re:Invent. But Paul, first thing, this morning we heard from Werner Vogels. He was basically given a masterclass on system design. It reminded me of mainframes years ago. When we used to, you know, bury through those IBM blue books and red books. You remember those Sanjay? That's how we- learned back then. >> Oh God, I remember those, Yeah. >> But it made me think, wow, now you know IBM's more of a systems design, nobody talks about IBM anymore. Everybody talks about Amazon. So you wonder, 20 years from now, you know what it's going to be. But >> Well- >> Werner's amazing. >> He pulled out a 24 year old document. >> Yup. >> That he had written early in Amazon's evolution about synchronous design or about essentially distributed architectures that turned out to be prophetic. >> His big thing was nature is asynchronous. So systems are asynchronous. Synchronous is an illusion. It's an abstraction. It's kind of interesting. But, you know- >> Yeah, I mean I've had synonyms for things. Timeless architecture. Werner's an absolute legend. I mean, when you think about folks who've had, you know, impact on technology, you think of people like Jony Ive in design. >> Dave: Yeah. >> You got to think about people like Werner in architecture and just the fact that Andy and the team have been able to keep him engaged that long... I pay attention to his keynote. Peter DeSantis has obviously been very, very influential. And then of course, you know, Adam did a good job, you know, watching from, you know, having watched since I was at the first AWS re:Invent conference, at time was President SAP and there was only a thousand people at this event, okay? Andy had me on stage. I think I was one of the first guest of any tech company in 2011. And to see now this become like, it's a mecca. It's a mother of all IT events, and watch sort of even the transition from Andy to Adam is very special. I got to catch some of Ruba's keynote. So while there's some new people in the mix here, this has become a force of nature. And the last time I was here was 2019, before Covid, watched the last two ones online. But it feels like, I don't know 'about what you guys think, it feels like it's back to 2019 levels. >> I was here in 2019. I feel like this was bigger than 2019 but some people have said that it's about the same. >> I think it was 60,000 versus 50,000. >> Yes. So close. >> It was a little bigger in 2019. But it feels like it's more active. >> And then last year, Sanjay, you weren't here but it was 25,000, which was amazing 'cause it was right in that little space between Omicron, before Omicron hit. But you know, let me ask you a question and this is really more of a question about Amazon's maturity and I know you've been following them since early days. But the way I get the question, number one question I get from people is how is Amazon AWS going to be different under Adam than it was under Andy? What do you think? >> I mean, Adam's not new because he was here before. In some senses he knows the Amazon culture from prior, when he was running sales and marketing prior. But then he took the time off and came back. I mean, this will always be, I think, somewhat Andy's baby, right? Because he was the... I, you know, sent him a text, "You should be really proud of what you accomplished", but you know, I think he also, I asked him when I saw him a few weeks ago "Are you going to come to re:Invent?" And he says, "No, I want to leave this to be Adam's show." And Adam's going to have a slightly different view. His keynotes are probably half the time. It's a little bit more vision. There was a lot more customer stories at the beginning of it. Taking you back to the inspirational pieces of it. I think you're going to see them probably pulling up the stack and not just focused in infrastructure. Many of their platform services are evolved. Many of their, even application services. I'm surprised when I talk to customers. Like Amazon Connect, their sort of call center type technologies, an app layer. It's getting a lot. I mean, I've talked to a couple of Fortune 500 companies that are moving off Ayer to Connect. I mean, it's happening and I did not know that. So it's, you know, I think as they move up the stack, the platform's gotten more... The data centric stack has gotten, and you know, in the area we're working with Cohesity, security, data protection, they're an investor in our company. So this is an important, you know, both... I think tech player and a partner for many companies like us. >> I wonder the, you know, the marketplace... there's been a big push on the marketplace by all the cloud companies last couple of years. Do you see that disrupting the way softwares, enterprise software is sold? >> Oh, for sure. I mean, you have to be a ostrich with your head in the sand to not see this wave happening. I mean, what's it? $150 billion worth of revenue. Even though the growth rates dipped a little bit the last quarter or so, it's still aggregatively between Amazon and Azure and Google, you know, 30% growth. And I think we're still in the second or third inning off a grand 1 trillion or 2 trillion of IT, shifting not all of it to the cloud, but significantly faster. So if you add up all of the big things of the on-premise world, they're, you know, they got to a certain size, their growth is stable, but stalling. These guys are growing significantly faster. And then if you add on top of them, platform companies the data companies, Snowflake, MongoDB, Databricks, you know, Datadog, and then apps companies on top of that. I think the move to the Cloud is inevitable. In SaaS companies, I don't know why you would ever implement a CRM solution on-prem. It's all gone to the Cloud. >> Oh, it is. >> That happened 15 years ago. I mean, begin within three, five years of the advent of Salesforce. And the same thing in HR. Why would you deploy a HR solution now? You've got Workday, you've got, you know, others that are so some of those apps markets are are just never coming back to an on-prem capability. >> Sanjay, I want to ask you, you built a reputation for being able to, you know, forecast accurately, hit your plan, you know, you hit your numbers, you're awesome operator. Even though you have a, you know, technology degree, which you know, that's a two-tool star, multi-tool star. But I call it the slingshot economy. This is like, I mean I've seen probably more downturns than anybody in here, you know, given... Well maybe, maybe- >> Maybe me. >> You and I both. I've never seen anything like this, where where visibility is so unpredictable. The economy is sling-shotting. It's like, oh, hurry up, go Covid, go, go go build, build, build supply, then pull back. And now going forward, now pulling back. Slootman said, you know, on the call, "Hey the guide, is the guide." He said, "we put it out there, We do our best to hit it." But you had CrowdStrike had issues you know, mid-market, ServiceNow. I saw McDermott on the other day on the, on the TV. I just want to pay, you know, buy from the guy. He's so (indistinct) >> But mixed, mixed results, Salesforce, you know, Octa now pre-announcing, hey, they're going to be, or announcing, you know, better visibility, forward guide. Elastic kind of got hit really hard. HPE and Dell actually doing really well in the enterprise. >> Yep. >> 'Course Dell getting killed in the client. But so what are you seeing out there? How, as an executive, do you deal with such poor visibility? >> I think, listen, what the last two or three years have taught us is, you know, with the supply chain crisis, with the surge that people thought you may need of, you know, spending potentially in the pandemic, you have to start off with your tech platform being 10 x better than everybody else. And differentiate, differentiate. 'Cause in a crowded market, but even in a market that's getting tougher, if you're not differentiating constantly through technology innovation, you're going to get left behind. So you named a few places, they're all technology innovators, but even if some of them are having challenges, and then I think you're constantly asking yourselves, how do you move from being a point product to a platform with more and more services where you're getting, you know, many of them moving really fast. In the case of Roe, I like him a lot. He's probably one of the most savvy operators, also that I respect. He calls these speedboats, and you know, his core platform started off with the firewall network security. But he's built now a very credible cloud security, cloud AI security business. And I think that's how you need to be thinking as a tech executive. I mean, if you got core, your core beachhead 10 x better than everybody else. And as you move to adjacencies in these new platforms, have you got now speedboats that are getting to a point where they are competitive advantage? Then as you think of the go-to-market perspective, it really depends on where you are as a company. For a company like our size, we need partners a lot more. Because if we're going to, you know, stand on the shoulders of giants like Isaac Newton said, "I see clearly because I stand on the shoulders giants." I need to really go and cultivate Amazon so they become our lead partner in cloud. And then appropriately Microsoft and Google where I need to. And security. Part of what we announced last week was, last month, yeah, last couple of weeks ago, was the data security alliance with the biggest security players. What was I trying to do with that? First time ever done in my industry was get Palo Alto, CrowdStrike, Wallace, Tenable, CyberArk, Splunk, all to build an alliance with me so I could stand on their shoulders with them helping me. If you're a bigger company, you're constantly asking yourself "how do you make sure you're getting your, like Amazon, their top hundred customers spending more with that?" So I think the the playbook evolves, and I'm watching some of these best companies through this time navigate through this. And I think leadership is going to be tested in enormously interesting ways. >> I'll say. I mean, Snowflake is really interesting because they... 67% growth, which is, I mean, that's best in class for a company that's $2 billion. And, but their guide was still, you know, pretty aggressive. You know, so it's like, do you, you know, when it when it's good times you go, "hey, we can we can guide conservatively and know we can beat it." But when you're not certain, you can't dial down too far 'cause your investors start to bail on you. It's a really tricky- >> But Dave, I think listen, at the end of the day, I mean every CEO should not be worried about the short term up and down in the stock price. You're building a long-term multi-billion dollar company. In the case of Frank, he has, I think I shot to a $10 billion, you know, analytics data warehousing data management company on the back of that platform, because he's eyeing the market that, not just Teradata occupies today, but now Oracle occupies or other databases, right? So his tam as it grows bigger, you're going to have some of these things, but that market's big. I think same with Palo Alto. I mean Datadog's another company, 75% growth. >> Yeah. >> At 20% margins, like almost rule of 95. >> Amazing. >> When they're going after, not just the observability market, they're eating up the sim market, security analytics, the APM market. So I think, you know, that's, you look at these case studies of companies who are going from point product to platforms and are steadily able to grow into new tams. You know, to me that's very inspiring. >> I get it. >> Sanjay: That's what I seek to do at our com. >> I get that it's a marathon, but you know, when you're at VMware, weren't you looking at the stock price every day just out of curiosity? I mean listen, you weren't micromanaging it. >> You do, but at the end of the day, and you certainly look at the days of earnings and so on so forth. >> Yeah. >> Because you want to create shareholder value. >> Yeah. >> I'm not saying that you should not but I think in obsession with that, you know, in a short term, >> Going to kill ya. >> Makes you, you know, sort of myopically focused on what may not be the right thing in the long term. Now in the long arc of time, if you're not creating shareholder value... Look at what happened to Steve Bomber. You needed Satya to come in to change things and he's created a lot of value. >> Dave: Yeah, big time. >> But I think in the short term, my comments were really on the quarter to quarter, but over a four a 12 quarter, if companies are growing and creating profitable growth, they're going to get the valuation they deserve. >> Dave: Yeah. >> Do you the... I want to ask you about something Arvind Krishna said in the previous IBM earnings call, that IT is deflationary and therefore it is resistant to the macroeconomic headwinds. So IT spending should actually thrive in a deflation, in a adverse economic climate. Do you think that's true? >> Not all forms of IT. I pay very close attention to surveys from, whether it's the industry analysts or the Morgan Stanleys, or Goldman Sachs. The financial analysts. And I think there's a gluc in certain sectors that will get pulled back. Traditional view is when the economies are growing people spend on the top line, front office stuff, sales, marketing. If you go and look at just the cloud 100 companies, which are the hottest private companies, and maybe with the public market companies, there's way too many companies focused on sales and marketing. Way too many. I think during a downsizing and recession, that's going to probably shrink some, because they were all built for the 2009 to 2021 era, where it was all about the top line. Okay, maybe there's now a proposition for companies who are focused on cost optimization, supply chain visibility. Security's been intangible, that I think is going to continue to an investment. So I tell, listen, if you are a tech investor or if you're an operator, pay attention to CIO priorities. And right now, in our business at Cohesity, part of the reason we've embraced things like ransomware protection, there is a big focus on security. And you know, by intelligently being a management and a security company around data, I do believe we'll continue to be extremely relevant to CIO budgets. There's a ransomware, 20 ransomware attempts every second. So things of that kind make you relevant in a bank. You have to stay relevant to a buying pattern or else you lose momentum. >> But I think what's happening now is actually IT spending's pretty good. I mean, I track this stuff pretty closely. It's just that expectations were so high and now you're seeing earnings estimates come down and so, okay, and then you, yeah, you've got the, you know the inflationary factors and your discounted cash flows but the market's actually pretty good. >> Yeah. >> You know, relative to other downturns that if this is not a... We're not actually not in a downturn. >> Yeah. >> Not yet anyway. It may be. >> There's a valuation there. >> You have to prepare. >> Not sales. >> Yeah, that's right. >> When I was on CNBC, I said "listen, it's a little bit like that story of Joseph. Seven years of feast, seven years of famine." You have to prepare for potentially your worst. And if it's not the worst, you're in good shape. So will it be a recession 2023? Maybe. You know, high interest rates, inflation, war in Russia, Ukraine, maybe things do get bad. But if you belt tightening, if you're focused in operational excellence, if it's not a recession, you're pleasantly surprised. If it is one, you're prepared for it. >> All right. I'm going to put you in the spot and ask you for predictions. Expert analysis on the World Cup. What do you think? Give us the breakdown. (group laughs) >> As my... I wish India was in the World Cup, but you can't get enough Indians at all to play soccer well enough, but we're not, >> You play cricket, though. >> I'm a US man first. I would love to see one of Brazil, or Argentina. And as a Messi person, I don't know if you'll get that, but it would be really special for Messi to lead, to end his career like Maradonna winning a World Cup. I don't know if that'll happen. I'm probably going to go one of the Latin American countries, if the US doesn't make it far enough. But first loyalty to the US team, and then after one of the Latin American countries. >> And you think one of the Latin American countries is best bet to win or? >> I don't know. It's hard to tell. They're all... What happens now at this stage >> So close, right? >> is anybody could win. >> Yeah. You just have lots of shots of gold. I'm a big soccer fan. It could, I mean, I don't know if the US is favored to win, but if they get far enough, you get to the finals, anybody could win. >> I think they get Netherlands next, right? >> That's tough. >> Really tough. >> But... The European teams are good too, but I would like to see US go far enough, and then I'd like to see Latin America with team one of Argentina, or Brazil. That's my prediction. >> I know you're a big Cricket fan. Are you able to follow Cricket the way you like? >> At god unearthly times the night because they're in Australia, right? >> Oh yeah. >> Yeah. >> I watched the T-20 World Cup, select games of it. Yeah, you know, I'm not rapidly following every single game but the World Cup games, I catch you. >> Yeah, it's good. >> It's good. I mean, I love every sport. American football, soccer. >> That's great. >> You get into basketball now, I mean, I hope the Warriors come back strong. Hey, how about the Warriors Celtics? What do we think? We do it again? >> Well- >> This year. >> I'll tell you what- >> As a Boston Celtics- >> I would love that. I actually still, I have to pay off some folks from Palo Alto office with some bets still. We are seeing unprecedented NBA performance this year. >> Yeah. >> It's amazing. You look at the stats, it's like nothing. I know it's early. Like nothing we've ever seen before. So it's exciting. >> Well, always a pleasure talking to you guys. >> Great to have you on. >> Thanks for having me. >> Thank you. Love the expert analysis. >> Sanjay Poonen. Dave Vellante. Keep it right there. re:Invent 2022, day four. We're winding up in Las Vegas. We'll be right back. You're watching theCUBE, the leader in enterprise and emerging tech coverage. (lighthearted soft music)
SUMMARY :
When we used to, you know, Yeah. So you wonder, 20 years from now, out to be prophetic. But, you know- I mean, when you think you know, watching from, I feel like this was bigger than 2019 I think it was 60,000 But it feels like it's more active. But you know, let me ask you a question So this is an important, you know, both... I wonder the, you I mean, you have to be a ostrich you know, others that are so But I call it the slingshot economy. I just want to pay, you or announcing, you know, better But so what are you seeing out there? I mean, if you got core, you know, pretty aggressive. I think I shot to a $10 billion, you know, like almost rule of 95. So I think, you know, that's, I seek to do at our com. I mean listen, you and you certainly look Because you want to Now in the long arc of time, on the quarter to quarter, I want to ask you about And you know, by intelligently But I think what's happening now relative to other downturns It may be. But if you belt tightening, to put you in the spot but you can't get enough Indians at all But first loyalty to the US team, It's hard to tell. if the US is favored to win, and then I'd like to see Latin America the way you like? Yeah, you know, I'm not rapidly I mean, I love every sport. I mean, I hope the to pay off some folks You look at the stats, it's like nothing. talking to you guys. Love the expert analysis. in enterprise and emerging tech coverage.
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SiliconANGLE Report: Reporters Notebook with Adrian Cockcroft | AWS re:Invent 2022
(soft techno upbeat music) >> Hi there. Welcome back to Las Vegas. This is Dave Villante with Paul Gillon. Reinvent day one and a half. We started last night, Monday, theCUBE after dark. Now we're going wall to wall. Today. Today was of course the big keynote, Adam Selipsky, kind of the baton now handing, you know, last year when he did his keynote, he was very new. He was sort of still getting his feet wet and finding his guru swing. Settling in a little bit more this year, learning a lot more, getting deeper into the tech, but of course, sharing the love with other leaders like Peter DeSantis. Tomorrow's going to be Swamy in the keynote. Adrian Cockcroft is here. Former AWS, former network Netflix CTO, currently an analyst. You got your own firm now. You're out there. Great to see you again. Thanks for coming on theCUBE. >> Yeah, thanks. >> We heard you on at Super Cloud, you gave some really good insights there back in August. So now as an outsider, you come in obviously, you got to be impressed with the size and the ecosystem and the energy. Of course. What were your thoughts on, you know what you've seen so far, today's keynotes, last night Peter DeSantis, what stood out to you? >> Yeah, I think it's great to be back at Reinvent again. We're kind of pretty much back to where we were before the pandemic sort of shut it down. This is a little, it's almost as big as the, the largest one that we had before. And everyone's turned up. It just feels like we're back. So that's really good to see. And it's a slightly different style. I think there were was more sort of video production things happening. I think in this keynote, more storytelling. I'm not sure it really all stitched together very well. Right. Some of the stories like, how does that follow that? So there were a few things there and some of there were spelling mistakes on the slides, you know that ELT instead of ETL and they spelled ZFS wrong and something. So it just seemed like there was, I'm not quite sure just maybe a few things were sort of rushed at the last minute. >> Not really AWS like, was it? It's kind of remind the Patriots Paul, you know Bill Belichick's teams are fumbling all over the place. >> That's right. That's right. >> Part of it may be, I mean the sort of the market. They have a leader in marketing right now but they're going to have a CMO. So that's sort of maybe as lack of a single threaded leader for this thing. Everything's being shared around a bit more. So maybe, I mean, it's all fixable and it's mine. This is minor stuff. I'm just sort of looking at it and going there's a few things that looked like they were not quite as good as they could have been in the way it was put together. Right? >> But I mean, you're taking a, you know a year of not doing Reinvent. Yeah. Being isolated. You know, we've certainly seen it with theCUBE. It's like, okay, it's not like riding a bike. You know, things that, you know you got to kind of relearn the muscle memories. It's more like golf than is bicycle riding. >> Well I've done AWS keynotes myself. And they are pretty much scrambled. It looks nice, but there's a lot of scrambling leading up to when it actually goes. Right? And sometimes you can, you sometimes see a little kind of the edges of that, and sometimes it's much more polished. But you know, overall it's pretty good. I think Peter DeSantis keynote yesterday was a lot of really good meat there. There was some nice presentations, and some great announcements there. And today I was, I thought I was a little disappointed with some of the, I thought they could have been more. I think the way Andy Jesse did it, he crammed more announcements into his keynote, and Adam seems to be taking sort of a bit more of a measured approach. There were a few things he picked up on and then I'm expecting more to be spread throughout the rest of the day. >> This was more poetic. Right? He took the universe as the analogy for data, the ocean for security. Right? The Antarctic was sort of. >> Yeah. It looked pretty, >> yeah. >> But I'm not sure that was like, we're not here really to watch nature videos >> As analysts and journalists, You're like, come on. >> Yeah, >> Give it the meat >> That was kind the thing, yeah, >> It has always been the AWS has always been Reinvent has always been a shock at our approach. 100, 150 announcements. And they're really, that kind of pressure seems to be off them now. Their position at the top of the market seems to be unshakeable. There's no clear competition that's creeping up behind them. So how does that affect the messaging you think that AWS brings to market when it doesn't really have to prove that it's a leader anymore? It can go after maybe more of the niche markets or fix the stuff that's a little broken more fine tuning than grandiose statements. >> I think so AWS for a long time was so far out that they basically said, "We don't think about the competition, we are listen to the customers." And that was always the statement that works as long as you're always in the lead, right? Because you are introducing the new idea to the customer. Nobody else got there first. So that was the case. But in a few areas they aren't leading. Right? You could argue in machine learning, not necessarily leading in sustainability. They're not leading and they don't want to talk about some of these areas and-- >> Database. I mean arguably, >> They're pretty strong there, but the areas when you are behind, it's like they kind of know how to play offense. But when you're playing defense, it's a different set of game. You're playing a different game and it's hard to be good at both. I think and I'm not sure that they're really used to following somebody into a market and making a success of that. So there's something, it's a little harder. Do you see what I mean? >> I get opinion on this. So when I say database, David Foyer was two years ago, predicted AWS is going to have to converge somehow. They have no choice. And they sort of touched on that today, right? Eliminating ETL, that's one thing. But Aurora to Redshift. >> Yeah. >> You know, end to end. I'm not sure it's totally, they're fully end to end >> That's a really good, that is an excellent piece of work, because there's a lot of work that it eliminates. There's are clear pain points, but then you've got sort of the competing thing, is like the MongoDB and it's like, it's just a way with one database keeps it simple. >> Snowflake, >> Or you've got on Snowflake maybe you've got all these 20 different things you're trying to integrate at AWS, but it's kind of like you have a bag of Lego bricks. It's my favorite analogy, right? You want a toy for Christmas, you want a toy formula one racing car since that seems to be the theme, right? >> Okay. Do you want the fully built model that you can play with right now? Or do you want the Lego version that you have to spend three days building. Right? And AWS is the Lego technique thing. You have to spend some time building it, but once you've built it, you can evolve it, and you'll still be playing those are still good bricks years later. Whereas that prebuilt to probably broken gathering dust, right? So there's something about having an vulnerable architecture which is harder to get into, but more durable in the long term. And so AWS tends to play the long game in many ways. And that's one of the elements that they do that and that's good, but it makes it hard to consume for enterprise buyers that are used to getting it with a bow on top. And here's the solution. You know? >> And Paul, that was always Andy Chassy's answer to when we would ask him, you know, all these primitives you're going to make it simpler. You see the primitives give us the advantage to turn on a dime in the marketplace. And that's true. >> Yeah. So you're saying, you know, you take all these things together and you wrap it up, and you put a snowflake on top, and now you've got a simple thing or a Mongo or Mongo atlas or whatever. So you've got these layered platforms now which are making it simpler to consume, but now you're kind of, you know, you're all stuck in that ecosystem, you know, so it's like what layer of abstractions do you want to tie yourself to, right? >> The data bricks coming at it from more of an open source approach. But it's similar. >> We're seeing Amazon direct more into vertical markets. They spotlighted what Goldman Sachs is doing on their platform. They've got a variety of platforms that are supposedly targeted custom built for vertical markets. How do successful do you see that play being? Is this something that the customers you think are looking for, a fully integrated Amazon solution? >> I think so. There's usually if you look at, you know the MongoDB or data stacks, or the other sort of or elastic, you know, they've got the specific solution with the people that really are developing the core technology, there's open source equivalent version. The AWS is running, and it's usually maybe they've got a price advantage or it's, you know there's some data integration in there or it's somehow easier to integrate but it's not stopping those companies from growing. And what it's doing is it's endorsing that platform. So if you look at the collection of databases that have been around over the last few years, now you've got basically Elastic Mongo and Cassandra, you know the data stacks as being endorsed by the cloud vendors. These are winners. They're going to be around for a very long time. You can build yourself on that architecture. But what happened to Couch base and you know, a few of the other ones, you know, they don't really fit. Like how you going to bait? If you are now becoming an also ran, because you didn't get cloned by the cloud vendor. So the customers are going is that a safe place to be, right? >> But isn't it, don't they want to encourage those partners though in the name of building the marketplace ecosystem? >> Yeah. >> This is huge. >> But certainly the platform, yeah, the platform encourages people to do more. And there's always room around the edge. But the mainstream customers like that really like spending the good money, are looking for something that's got a long term life to it. Right? They're looking for a long commitment to that technology and that it's going to be invested in and grow. And the fact that the cloud providers are adopting and particularly AWS is adopting some of these technologies means that is a very long term commitment. You can base, you know, you can bet your future architecture on that for a decade probably. >> So they have to pick winners. >> Yeah. So it's sort of picking winners. And then if you're the open source company that's now got AWS turning up, you have to then leverage it and use that as a way to grow the market. And I think Mongo have done an excellent job of that. I mean, they're top level sponsors of Reinvent, and they're out there messaging that and doing a good job of showing people how to layer on top of AWS and make it a win-win both sides. >> So ever since we've been in the business, you hear the narrative hardware's going to die. It's just, you know, it's commodity and there's some truth to that. But hardware's actually driving good gross margins for the Cisco's of the world. Storage companies have always made good margins. Servers maybe not so much, 'cause Intel sucked all the margin out of it. But let's face it, AWS makes most of its money. We know on compute, it's got 25 plus percent operating margins depending on the seasonality there. What do you think happens long term to the infrastructure layer discussion? Okay, commodity cloud, you know, we talk about super cloud. Do you think that AWS, and the other cloud vendors that infrastructure, IS gets commoditized and they have to go up market or you see that continuing I mean history would say that still good margins in hardware. What are your thoughts on that? >> It's not commoditizing, it's becoming more specific. We've got all these accelerators and custom chips now, and this is something, this almost goes back. I mean, I was with some micro systems 20,30 years ago and we developed our own chips and HP developed their own chips and SGI mips, right? We were like, the architectures were all squabbling of who had the best processor chips and it took years to get chips that worked. Now if you make a chip and it doesn't work immediately, you screwed up somewhere right? It's become the technology of building these immensely complicated powerful chips that has become commoditized. So the cost of building a custom chip, is now getting to the point where Apple and Amazon, your Apple laptop has got full custom chips your phone, your iPhone, whatever and you're getting Google making custom chips and we've got Nvidia now getting into CPUs as well as GPUs. So we're seeing that the ability to build a custom chip, is becoming something that everyone is leveraging. And the cost of doing that is coming down to startups are doing it. So we're going to see many, many more, much more innovation I think, and this is like Intel and AMD are, you know they've got the compatibility legacy, but of the most powerful, most interesting new things I think are going to be custom. And we're seeing that with Graviton three particular in the three E that was announced last night with like 30, 40% whatever it was, more performance for HPC workloads. And that's, you know, the HPC market is going to have to deal with cloud. I mean they are starting to, and I was at Supercomputing a few weeks ago and they are tiptoeing around the edge of cloud, but those supercomputers are water cold. They are monsters. I mean you go around supercomputing, there are plumbing vendors on the booth. >> Of course. Yeah. >> Right? And they're highly concentrated systems, and that's really the only difference, is like, is it water cooler or echo? The rest of the technology stack is pretty much off the shelf stuff with a few tweets software. >> You point about, you know, the chips and what AWS is doing. The Annapurna acquisition. >> Yeah. >> They're on a dramatically different curve now. I think it comes down to, again, David Floyd's premise, really comes down to volume. The arm wafer volumes are 10 x those of X 86, volume always wins. And the economics of semis. >> That kind of got us there. But now there's also a risk five coming along if you, in terms of licensing is becoming one of the bottlenecks. Like if the cost of building a chip is really low, then it comes down to licensing costs and do you want to pay the arm license And the risk five is an open source chip set which some people are starting to use for things. So your dis controller may have a risk five in it, for example, nowadays, those kinds of things. So I think that's kind of the the dynamic that's playing out. There's a lot of innovation in hardware to come in the next few years. There's a thing called CXL compute express link which is going to be really interesting. I think that's probably two years out, before we start seeing it for real. But it lets you put glue together entire rack in a very flexible way. So just, and that's the entire industry coming together around a single standard, the whole industry except for Amazon, in fact just about. >> Well, but maybe I think eventually they'll get there. Don't use system on a chip CXL. >> I have no idea whether I have no knowledge about whether going to do anything CXL. >> Presuming I'm not trying to tap anything confidential. It just makes sense that they would do a system on chip. It makes sense that they would do something like CXL. Why not adopt the standard, if it's going to be as the cost. >> Yeah. And so that was one of the things out of zip computing. The other thing is the low latency networking with the elastic fabric adapter EFA and the extensions to that that were announced last night. They doubled the throughput. So you get twice the capacity on the nitro chip. And then the other thing was this, this is a bit technical, but this scalable datagram protocol that they've got which basically says, if I want to send a message, a packet from one machine to another machine, instead of sending it over one wire, I consider it over 16 wires in parallel. And I will just flood the network with all the packets and they can arrive in any order. This is why it isn't done normally. TCP is in order, the packets come in order they're supposed to, but this is fully flooding them around with its own fast retry and then they get reassembled at the other end. So they're not just using this now for HPC workloads. They've turned it on for TCP for just without any change to your application. If you are trying to move a large piece of data between two machines, and you're just pushing it down a network, a single connection, it takes it from five gigabits per second to 25 gigabits per second. A five x speed up, with a protocol tweak that's run by the Nitro, this is super interesting. >> Probably want to get all that AIML that stuff is going on. >> Well, the AIML stuff is leveraging it underneath, but this is for everybody. Like you're just copying data around, right? And you're limited, "Hey this is going to get there five times faster, pushing a big enough chunk of data around." So this is turning on gradually as the nitro five comes out, and you have to enable it at the instance level. But it's a super interesting announcement from last night. >> So the bottom line bumper sticker on commoditization is what? >> I don't think so. I mean what's the APIs? Your arm compatible, your Intel X 86 compatible or your maybe risk five one day compatible in the cloud. And those are the APIs, right? That's the commodity level. And the software is now, the software ecosystem is super portable across those as we're seeing with Apple moving from Intel to it's really not an issue, right? The software and the tooling is all there to do that. But underneath that, we're going to see an arms race between the top providers as they all try and develop faster chips for doing more specific things. We've got cranium for training, that instance has they announced it last year with 800 gigabits going out of a single instance, 800 gigabits or no, but this year they doubled it. Yeah. So 1.6 terabytes out of a single machine, right? That's insane, right? But what you're doing is you're putting together hundreds or thousands of those to solve the big machine learning training problems. These super, these enormous clusters that they're being formed for doing these massive problems. And there is a market now, for these incredibly large supercomputer clusters built for doing AI. That's all bandwidth limited. >> And you think about the timeframe from design to tape out. >> Yeah. >> Is just getting compressed It's relative. >> It is. >> Six is going the other way >> The tooling is all there. Yeah. >> Fantastic. Adrian, always a pleasure to have you on. Thanks so much. >> Yeah. >> Really appreciate it. >> Yeah, thank you. >> Thank you Paul. >> Cheers. All right. Keep it right there everybody. Don't forget, go to thecube.net, you'll see all these videos. Go to siliconangle.com, We've got features with Adam Selipsky, we got my breaking analysis, we have another feature with MongoDB's, Dev Ittycheria, Ali Ghodsi, as well Frank Sluman tomorrow. So check that out. Keep it right there. You're watching theCUBE, the leader in enterprise and emerging tech, right back. (soft techno upbeat music)
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Great to see you again. and the ecosystem and the energy. Some of the stories like, It's kind of remind the That's right. I mean the sort of the market. the muscle memories. kind of the edges of that, the analogy for data, As analysts and journalists, So how does that affect the messaging always in the lead, right? I mean arguably, and it's hard to be good at both. But Aurora to Redshift. You know, end to end. of the competing thing, but it's kind of like you And AWS is the Lego technique thing. to when we would ask him, you know, and you put a snowflake on top, from more of an open source approach. the customers you think a few of the other ones, you know, and that it's going to and doing a good job of showing people and the other cloud vendors the HPC market is going to Yeah. and that's really the only difference, the chips and what AWS is doing. And the economics of semis. So just, and that's the entire industry Well, but maybe I think I have no idea whether if it's going to be as the cost. and the extensions to that AIML that stuff is going on. and you have to enable And the software is now, And you think about the timeframe Is just getting compressed Yeah. Adrian, always a pleasure to have you on. the leader in enterprise
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Eleanor Dorfman, Retool | AWS re:Invent 2022
(gentle music) >> Good morning from Las Vegas. It's theCUBE live at AWS Reinvent 2022 with tons of thousands of people today. Really kicks off the event. Big keynote that I think is probably just wrapping up. Lisa Martin here with Dave Vellante. Dave, this is going to be an action packed week on theCUBE no doubt. We talked with so many different companies. Every company's a software company these days but we're also seeing a lot of companies leaving software that can help them operate more efficiently in the background. >> Yeah, well some things haven't changed at Reinvent. A lot of people here, you know, back to 2019 highs and I think we exceeded those two hour keynotes. Peter DeSantis last night talking about new Graviton instances and then Adam Selipsky doing the typical two hour keynote. But what was different he was a lot more poetic than we used to hear from Andy Jassy, right? He was talking about the universe as an analogy for data. >> I loved that. >> Talked about ocean exploration as for the security piece and then exploring into the Antarctic for, you know, better chips, you know? So yeah, I think he did a good job there. I think a lot of people might not love it but I thought it was very well done. >> I thought so too. We're having kicking off a great day of live content for you all day today. We've got Eleanor Dorfman joining us, the sales leader at Retool. Eleanor, welcome to theCUBE. It's great to have you. >> Thank you so much for having me. >> So let's talk a little bit about Retool. I was looking on your LinkedIn page. I love the tagline, build custom internal tools best. >> Eleanor: Yep. >> Talk to us a little bit about the company you recently raised, series C two. Give us the backstory. >> Yeah, so the company was founded in 2017 by two co-founders who are best friends from college. They actually set out to build a FinTech company, a payments company. And as they were building that, they needed to build a ton of custom operations software that goes with that. If you're going to be managing people's money, you need to be able to do refunds. You need to be able to look up accounts, you need to be able to detect fraud, you need to do know your customer operations. And as they were building the sort of operations software that supports the business, they realized that there were patterns to all of it and that the same components were used at and again. And had the insight that that was actually probably a better direction to go in than recreating Venmo, which was I think the original idea. And that actually this is a problem every company has because every company needs operations engineering and operations software to run their business. And so they pivoted and started building Retool which is a platform for building custom operations software or internal tools. >> Dave: Good pivot. >> In hindsight, actually probably in the moment as well, was a good pivot. >> But you know, when you talk about some of those things, refunds, fraud, you know, KYC, you know, you think of operations software, you think of it as just internal, but all those things are customer facing. >> Eleanor: Yep. >> Right so, are we seeing as sort of this new era? Is that a trend that you guys, your founders saw that hey, these internal operations can be pointed at customers to support what, a better customer service, maybe even generate revenue, subscriptions? >> I think it's a direction we're actually heading now but we're just starting to scratch the surface of that. The focus for the last five years has very much been on this operations software and sort of changing the economics of developing it and making it easy and fast to productize workflows that were previously being done in spreadsheets or hacky workarounds and make it easier for companies to prioritize those so they can run their business more efficiently. >> And where are you having your customer conversations these days? Thinking of operations software in the background, but to Dave's point, it ends up being part of the customer experience. So where are you having your customer conversations, target audience, who's that persona? >> Mainly developers. So we're working almost exclusively with developer teams who have backlogs and backlogs of internal tools requests to build that sales teams are building manual forecasts. Support teams are in 19 different tools. Their supply chain teams are using seven different spreadsheets to do demand forecasting or freight forwarding or things like that. But they've never been able to be prioritized to the top of the list because customer facing software, revenue generating software, always takes prioritization. And in this economic environment, which is challenging for many companies right now, it's important to be able to do more with less and maximize the productivity especially of high value employees like engineers and developers. >> So what would you say the biggest business outcomes are? If the developer is really the focus, productivity is the- >> Productivity. It's for both, I would say. Developer productivity and being able to maximize your sort of R and D and maximize the productivity of your engineers and take away some of the very boring parts of the job. But, so I would say developer productivity, but then also the tools and the software that they're building are very powerful for end users. So I would say efficiency and productivity across your business. >> Across the business. >> I mean historically, you know, operations is where we focused IT and code. How much of the code out there is dedicated to sort of operations versus that customer facing? >> So I think it would actually be, it's kind of surprising. We have run a few surveys on this sort of, we call them the state of engineering time, and focusing on what developers are spending their time on. And a third of all code that is being written today is actually for this internal operations software. >> Interesting. And do you guys have news at the show? Are you announcing anything interesting or? >> Yeah, so our focus historically, you sort of gave away with one of your early questions, but our focus has always been on this operations, this building web applications on building UIs on top of databases and APIs and doing that incredibly fast and being able to do it all in one place and integrate with as any data source that you need. We abstract away access authentication deployment and you build applications for your internal teams. But recently, we've launched two new products. We're actually supporting more external use cases and more customer facing use cases as well as automating CRON jobs, ETL jobs alerting with the new retail workflows product. So we're expanding the scope of operations software from web applications to also internal operations like CRON jobs and ETL jobs. >> Explain that. Explain the scourge of CRON jobs to the audience. >> Yeah, so operations software businesses run on operations software. It's interesting, zooming out, it's actually something you said earlier as well. Every company has become a software company. So when you think about software, you tend to think about here. Very cool software that people are selling. And software that you use as a consumer. But Coca-Cola for example, has hundreds of software engineers that are building tools to make the business run for forecasting, for demand gen, for their warehouse distribution and monitoring inventory. And there's two types of that. There's the applications that they build and then the operations that have to run behind that. Maybe a workflow that is detecting how many bottles of Coca-Cola are in every warehouse and sending a notification to the right person when they're out or when they, a refill is very strong, but you know when you need a refill. So it does that, it takes those tasks, those jobs that run in the background and enables you to customize them and build them very rapidly in a code first way. >> So some of the notes that you guys provided say that there's over 500 million software apps that are going to be built in the next few years alone. That's tremendous. How much of that is operation software? >> I mean I think at least a third of that, if not more. To the point where every company is being forced to maximize their resources today and operational efficiency is the way to do that. And so it can become a competitive advantage when you can take the things that humans are doing in spreadsheets with 19 open tabs and automate that. That saves hours a day. That's a significant, significant driver of efficiency and productivity for a business >> It does, and there's direct correlation to the customer experience. The use experience. >> Almost certainly. When you think about building support tooling, I was web chat, chatting on the with Gogo wifi support on my flight over here and they asked for my order number and I sent it and they looked up my account and that's a custom piece of software they were using to look up the account, create a new account for me, and restore my second wifi purchase. And so when you think about it, you're actually, even just as a consumer, interacting with this custom software on the day time. And that's because that's what companies use to have a good customer experience and have an efficient business. >> And what's the relationship with AWS? You guys started, I think you said 2017, so you obviously started in the cloud, but I'm particularly interested in from a seller perspective, what that's like. Working with Amazon, how's that affected your business? >> Yeah, I mean so we're built on AWS, so we're customers and big fans. And obviously like from a selling perspective, we have a ton of integrations with AWS so we're able to integrate directly into all the different AWS products that people are using for databases, for data warehouses, for deployment configurations, for monitoring, for security, for observability, we can basically fit into your existing AWS stack in order to make it as seamless integration with your software so that building in Retool is just as seamless as building it on your own, just much, much faster. >> So in your world, I know you wanted to but, in your world is it more analytics? is it more transactional, sort of? Is it both? >> It's all of the above. And I think what's, over Thanksgiving, I was asked a lot to explain what Retool did with people who were like, we just got our first iPhone. And so I tried to explain with an example because I have yet to stumble on the perfect metaphor. But the example I typically use is DoorDash is a customer of ours. And for about three years, and three years ago, they had a problem. They had no way of turning off delivery in certain zip codes during storms. Which as someone who has had orders canceled during a storm, it's an incredibly frustrating experience. And the way it worked is that they had operation team members manually submitting requests to engineers to say there's a storm in this zip code and an engineer would run a manual task. This didn't scale with Doordash as they were opening in new countries all over the world that have very different weather patterns. And so they looked, they had one, they were sort of confronted with a choice. They could buy a piece of software out of the box. There is not a startup that does this yet. They could build it by hand, which would mean scoping the requirements designing a UI, building authentication, building access controls, putting it into a, putting it into a sprint, assigning an engineer. This would've taken months and months. And then it would take just as long to iterate on it or they could use Retool. So they used Retool, they built this app, it saved, I think they were saying up to two years of engineering time for this one application because of how quickly it was. And since then they've built, I think 50 or 60 more automating away other tasks like that that were one out of spreadsheets or in Jira or in Slack notifications or an email saying, "Hey, could you please do this thing? There's a storm." And so now they use us for dozens and dozens of operations like that. >> A lot of automation and of course a lot of customer delight on the other end of the spectrum as you were talking about. It is frustrating when you don't get that order but it's also the company needs to be able to have the the tools in place to automate to be able to react quickly. >> Eleanor: Exactly. >> Because the consumers are, as we know, quite demanding. I wanted to ask you, I mentioned the tagline in the beginning, build custom internal tools fast. You just gave us a great example of DoorDash. Huge business outcomes they're achieving but how fast are we talking? How fast can the average developer build these internal tools? >> Well, we've been doing a fun thing at our booth where we ask people what a problem is and build a tool for them while we're there. So for something lightweight, you can build it in 10 minutes. For something a little more complex, it can take up to a few weeks depending on what the requirements are. But we all have people who will be on a call with us introducing them to our software for the first time and they'll start telling us about their problems and in the background we'll be building it and then at the end we're like, is this what you meant? And they're like, we'd like to add that to our cart. And obviously, it's a platform so you can't do that. But we've been able to build applications on a call before while people are telling us what they need. >> So fast is fast. >> I would say very fast, yeah. >> Now how do you price? >> Right now, we have a couple different plans. We actually have a motion where you can sign up on our website and get started. So we have a free plan, we've got plans for startups, and then we've got plans all the way up to the enterprise. >> Right. And that's a subscription pricing kind of thing? >> Subscription model, yes. >> So I get a subscription to the platform and then what? Is there also a consumption component? >> Exactly. So there's a consumption component as well. So there's access to the platform and then you can build as many applications as you need. Or build as many workflows. >> When you're having customer conversations with prospects, what do you define as Retool's superpowers? You're the sales leader. What are some of those key superpowers that you think really differentiate Retool? >> I do think, well, the sales team first and foremost, but that's not a fair answer. I would say that people are a bit differentiator though. We have a lot of very talented people who are have a ton of domain expertise and care a ton about the customer outcomes, which I do actually think is a little more rare than it should be. But we're one of the only products out there that's built with a developer first mindset, a varied code first mindset, built to integrate with your software development life cycle but also built with the security and robustness that enterprise companies require. So it's able to take an enterprise grade software with a developer first approach while still having a ton of agility and nimbleness which is what people are really craving as the earth keeps moving around them. So I would say that's something that really sets us apart from the field. >> And then talk about some of the what developers are saying, some of the feedback, some of the responses, and maybe even, I know we're just on day one of the show, but any feedback from the booth so far? >> We've had a few people swing by our booth and show us their Retool apps, which is incredibly cool. That's my absolute favorite thing is encountering a Retool application in the wild which happens a lot more than I would've thought, which I shouldn't say, but is incredibly rewarding. But people love it. It's the reason I joined is I'd never heard someone have a product that customers talked about the way they talk about Retool because Retool enables them to do things. For some folks who use it, it enables them to do something they previously couldn't do. So it gives them super powers in their job and to triple their impact. And then for others, it just makes things so fast. And it's a very delightful experience. It's very much built by developers, for developers. And so it's built with a developer's first mindset. And so I think it's quite fun to build in Retool. Even I can build and Retool, though not well. And then it's extremely impactful and people are able to really impact their business and delight their coworkers which I think can be really meaningful. >> Absolutely. Delighting the coworkers directly relates to delighting the customers. >> Eleanor: Exactly. >> Those customer experience, employee experience, they're like this. >> Eleanor: Exactly. >> They go hand in hand and the employee experience has to be outstanding to be able to delight those customers, to reduce churn, to increase revenue- >> Eleanor: Exactly. >> And for brand reputation. >> And it also, I think there is something as someone who is customer facing, when my coworkers and developers I work with build tools that enable me to do my job better and feel better about my own performance and my ability to impact the customer experience, it's just this incredibly virtuous cycle. >> So Retool.com is where folks can go to learn more and also try that subscription that you said was free for up to five users. >> Yes, exactly. >> All right. I guess my last question, well couple questions for you. What are some of the things that excited you that you heard from Adam Selipsky this morning? Anything from the keynote that stood out in terms of- >> Dave: Did you listen to the keynote? >> I did not. I had customer calls this morning. >> Okay, so they're bringing- >> East coast time, east coast time. >> One of the things that will excite you I think is they're connecting, making it easier to connect their databases. >> Eleanor: That would very much exciting. >> Aurora and Redshift, right? Okay. And they're making it easier to share data. I dunno if it goes across regions, but they're doing better integration. >> Amazing. >> Right? And you guys are integrating with those tools, right? Those data platforms. So that to me was a big thing for you guys. >> It is also and what a big thing Retool does is you can build a UI layer for your application on top of every single data source. And you hear, it's funny, you hear people talk about the 360 degree review of the customer so much. This is another, it's not our primary value proposition, but it is certainly another way to get there is if you have data from their desk tickets from in Redshift, you have data from Stripe, from their payments, you have data from Twilio from their text messages, you have data from DataDog where they're having your observability where you can notice analytics issues. You can actually just use Retool to build an app that sits on top of that so that you can give your support team, your sales team, your account management team, customer service team, all of the data that they need on their customers. And then you can build workflows so that you can do automated customer engagement reports. I did a Slack every week that shows what our top customers are doing with the product and that's built using all of our automation software as well. >> The integration is so important, as you just articulated, because every, you know, we say every company's a software company these days. Every company's a data company. But also, the data democratization that needs to happen to be able for lines of business so that data moves out of certain locked in functions and enables lines of business to use it. To get that visibility that you were just talking about is really going to be a competitive advantage for those that survive and thrive and grow in this market. >> It's able to, I think it's first it's visibility, but then it's action. And I think that's what Retool does very uniquely as well is it can take and unite the data from all the places, takes it out of the black box, puts it in front of the teams, and then enables them to act on it safely and securely. So not only can you see who might be fraudulent, you can flag them as fraud. Not only can you see who's actually in danger, you can click a button and send them an email and set up a meeting. You can set up an approval workflow to bring in an exec for engagement. You can update a password for someone in one place where you can see that they're having issues and not have to go somewhere else to update the password. So I think that's the key is that Retool can unlock the data visibility and then the action that you need to serve your customers. >> That's a great point. It's all about the actions, the insights that those actions can be acted upon. Last question for you. If you had a billboard that you could put any message that you want on Retool, what would it say? What's the big aha? This is why Retool is so great. >> I mean, I think the big thing about Retool is it's changing the economics of software development. It takes something that previously would've been below the line and that wouldn't get prioritized because it wasn't customer facing and makes it possible. And so I would say one of two billboards if I could be a little bit greedy, one would be Retool changed the economics of software development and one would be build operations software at the speed of thought. >> I love that. You're granted two billboards. >> Eleanor: Thank you. >> Those are both outstanding. Eleanor, it's been such a pleasure having you on the program. Thank you for talking to us about Retool. >> Eleanor: Thank you. >> Operations software and the massive impact that automating it can make for developers, businesses alike, all the way to the top line. We appreciate your insights. >> Thank you so much. >> For our guests and Dave Vellante, I'm Lisa Martin. You're watching theCUBE, the leader in live, emerging, and enterprise tech coverage. (gentle music)
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Dave, this is going to be an A lot of people here, you exploration as for the security piece day of live content for you I love the tagline, build about the company you and that the same components probably in the moment as well, But you know, when you talk and sort of changing the And where are you having your customer and maximize the productivity and maximize the productivity How much of the code out there and focusing on what developers And do you guys have news at the show? and you build applications Explain the scourge of And software that you use as a consumer. that you guys provided is the way to do that. to the customer experience. And so when you think about it, so you obviously started in the cloud, into all the different AWS products And the way it worked is that but it's also the company I mentioned the tagline in the beginning, and in the background we'll be building it where you can sign up on And that's a platform and then you can build that you think really built to integrate with your and to triple their impact. Delighting the coworkers they're like this. and my ability to impact that you said was free that excited you that you heard I had customer calls this morning. One of the things that easier to share data. So that to me was a so that you can give your and enables lines of business to use it. and then the action that you any message that you want on is it's changing the economics I love that. Thank you for talking to us about Retool. and the massive impact that automating it and enterprise tech coverage.
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Dev Ittycheria, MongoDB | Cube Conversation: Partner Exclusive
>>Hi, I'm John Ferry with the Cube. We're here for a special exclusive conversation with David Geria, the CEO of Mongo MongoDB. Well established leading platform. It's been around for, I mean, decades. So continues to become the platform of choice for high performance data. This modern data stack that's emerging, a big part of the story here at a reinvent 2022 on top of an already performing a cloud with, you know, chips and silicon specialized instances, the world's gonna be getting faster, smaller, higher performance, lower cost specialized. Dave, thanks for taking the time with me today, >>John. It's great to be here. Thank you for having me. >>Do you see yourself as a ISV or you just go with that, because that's kind of a nomenclature >>When, when I think of the term isv, I think of the notion of someone building an end solution for customer to get something done. Or what we're building is essentially a developer data platform and we have thousands of ISVs who build software applications on our platform. So how could we be an isv? Because by definition I, you know, we enable people to do so many different things and you know, they can be the, you know, the largest companies of the world trying to transform their business or startups who are trying to disrupt either existing industries or create new ones. And so that's, and, and that's how our customers view MongoDB and, and the whole Atlas platform basically enables them to do some amazing things. The reason for that is, you know, you know, we believe that what we are enabling developers to do is be able to reduce the friction and the work required to build modern applications through the document model, which is really intuitive to the way developers think and code through the distributed nature of platforms. >>So, you know, things like charting no other company on the planet offers the capabilities we do to enable people to build the most highly performant and scalable applications. And also what we also do is enable people to, you know, run different types of workloads on our platform. So we have obviously transactional, we have search, we have time series, we enable people to do things like sophisticated device synchronization from Edge to the back end. We do graph, we do real time analytics. So being able to consolidate all that with developers on one elegant unified platform really makes, you know, it attractive for developers to build on long >>Db. You know, you guys are a feature partner of aws and I would speculate, I don't know if you can comment on this, but I would imagine that you probably produce a lot of revenue for Amazon because you really can't turn off EC two when you do a database work. So, you know, you kind of crank it all the time. You guys are a top partner. How long have you guys been a partner with aws? What's the relationship? >>The relationship's been strong, actually, Amazon spoke at one of our first user conferences in 2013. And since then we've been working together. We've been at reinvent since essentially 2015. And we've been a premier partner, an Emerald sponsor for the last Nu you know, I think four or five years. And so we're very committed to the relationship and I think there's some things that we have a lot, we have a lot of things in common. We care a lot about customers and for us, our customers, our developers, we care a lot about removing friction from their day to day work to move, be able to move fast and be able to, in order to seize new opportunities and respond to new threats. And so consequently, I think the partnership, obviously by nature of our, our common objectives has really come together. >>Talk about the journey of Mongo. I mean, you look back at the history, I, you go back the old lamp stack days, right? So you know, the day developer traction is just really kind of stuck at the none. I mean, it's, it's really well known. And I remember over the conversations, Dave Mongo doesn't scale. I mean, every year we heard something along those lines cuz it just kept scaling. I heard the same thing with AWS back in 2013 timeframe. You, oh, it's just, it's really not for a real prime time. It's, it's for hobbyists, not so much builders, maybe startup cloud, but that developer traction is translated. Can you take us through the journey of Mongo where it is now and, and kinda look back and, and, and take us through what's the state of the art now, >>Right? So just for those of you who, who, those, you know, those in your audience who don't know too much about Mon Be I'll just, you know, start with the background. The company was astounded by developers. It was basically the CTO and some key developers from Double Click who really saw the challenges and the limitations of the relational database architecture because they're trying to serve billions of ads per day and they constantly need to work on the constraints and relational database. And so they essentially decided, why don't we just build a database that we'd want to use? And that was a catalyst to starting MongoDB. The first thing they focused on was, rather than having a tabler data structure, they focused on a document data structure. Why documents? Because there's much more natural and intuitive to work with data and documents in terms of you can set parent child relationships and how you just think about the relationship with data is much more natural in a document than trying to connect data in a, you know, in hundreds of different tables. >>And so that enabled developers to just move so much faster. The second thing they focused on was building a truly distributed architecture, not kind of some adjunct, you know, you know, architecture that maybe made the existing architecture a little bit more scalable. They really took from the ground up a truly distributed architecture. So where you can do native replication, you can do charting and you can do it on a global basis. And so that was the, the other profound, you know, thing that they did. And then since then, what we've also done is, you know, the document model is truly a super set of other models. So we enabled other capabilities like search you can do joins, so you can do very transaction intensive use case among be where fully asset compliant. So you have the highest forms of data guarantees you can do very sophisticated things like time series, you can do device synchronization, you can do real time analytics because we can carve off read only nodes to be able to read and query data in real time rather than have to offload that data into a data warehouse. >>And so that enables developers to just build a wide variety of, of application longing to be, and they get one unified developer interface. It's highly elegant and seamless. And so essentially the cost and tax of matching multiple point tools goes away when, when I think of the term isv, I think of the notion of someone building an end solution for a customer to get something done. Or what we're building is essentially a developer data platform and we have thousands of ISVs who build software applications on our platform. So how could we be an isv? Because by definition I, you know, we enable people to do so many different things and you know, they can be the, you know, the largest companies in the world trying to transform their business or startups or trying to disrupt either existing industries or create new ones. And so that's, and and that's how our customers view MongoDB and, and the whole Atlas platform basically enables them to do some amazing things. >>Yeah, we're seeing a lot of activity on the Atlas. Do you see yourself as a ISV or you just go with that because that's kind of a nomenclature? >>No, we don't view ourselves as ISV at all. We view ourselves as a developer data platform. And the reason for that is, you know, you know, we believe that what we are enabling developers to do is be able to reduce the friction and the work required to build modern applications through the document model, which is really intuitive to the way developers think and code through the distributed nature of platforms. So, you know, things like sharding, no other company on the planet offers the capabilities we do to enable people to build the most highly performant and scalable applications. And also what we also do is enable people to, you know, run different types of workflows on our platform. So we have obviously transactional, we have search, we have time series, we enable people to do things like sophisticated device synchronization from Edge to the back end. We do graph, we do real time analytics. So being able to consolidate all that with developers on one elegant unified platform really makes, you know, it attractive for developers to build on long ndb. >>You know, the cloud adoption really is putting a lot of pressure on these systems and you're seeing companies in the ecosystem and AWS stepping up, you guys are doing great job, but we're seeing a lot more acceleration around it, on staying on premise for certain use cases. Yet you got the cloud as well growing for workloads and, and you get this hybrid steady state as an operational mode. I call that 10 of the classic cloud adoption track record. You guys are an example of multiple iterations in cloud. You're doing a lot more, we're starting to see this tipping point with others and customers coming kind of on that same pattern. Building platforms on top of aws on top of the primitives, more horsepower, higher level services, industry specific capabilities with data. I mean this is a new kind of cloud, kind of a next generation, you knows next gen you got the classic high performance infrastructure, it's getting better and better, but now you've got this new application platform, you know, reminds me of the old asp, you know, if you will. I mean, so are you seeing customers doing things differently? Can you share your, your reaction to this role of, you know, this new kind of SaaS platform that just isn't an application, it's, it's more, it's deeper than that. What's going on here? We call it super cloud, but >>Like what? Yeah, so essentially what what, you know, a lot of our customers doing, and by the way we have over 37,000 customers of all shapes and sizes from the largest companies in the world to cutting edge startups who are building applications among B, why do they choose MongoDB? Because essentially it's the, you know, the fastest way to innovate and the reason it's the fastest way to innovate is because they can work with data so much easier than working with data on other types of architecture. So the document model is profoundly a breakthrough way to work with data to make it very, very easy. So customers are essentially building these modern applications, you know, applications built on microservices, event driven architectures, you know, addressing sophisticated use cases like time series to, and then ultimately now they're getting into machine learning. We have a bunch of companies building machine learning applications on top of MongoDB. And the reason they're doing that is because one, they get the benefits of being able to, you know, build and work with, with data so much easier than any other platform. And it's highly scale and performant in a way that no other platform is. So literally they can run their, you know, workloads both locally and one, you know, autonomous zone or they can basically be or available zone or they could be basically, you know, anywhere in the world. And we also offer multicloud capabilities, which I can get into later. >>Let's talk about the performance side. I know I was speaking with some Amazon folks every year it's the same story. They're really working on the physics, they're getting the chips, they wanna squeeze as much energy out of that. I've never met a developer that said they wanna run their workload on a slower platform or slower hardware. We know said no developer, right? No one wants to do that. >>Correct. >>So you guys have a lot of experience tuning in with Graviton instances, we're seeing a lot more AWS EC two instances, we're seeing a lot more kind of integrated end to end stories. Data is now security, it's tied into data stacks or data modern kind of data hybrid stack. A lot going on around the hardware performance specialization, the role of data, kind of a modern data stack emerging. What, what's your thoughts on the that that Yeah, >>I, I think if you had asked me, you know, when the cloud started going vogue, like you know, the, you know, the, the later part of the last decade and told me, you know, sitting here 12, 15 years later, would you know, would we be talking about, you know, chip processing speeds? I'd probably thought, nah, we would've moved on by then. But what's really clear is that customers, to your point, customers care about performance, they care about price performance, right? So AWS's investments in Graviton, we have actually deployed a significant portion of our at fleet on Amazon now runs on Graviton. You know, they've built other chip sets like train and, and inferential for like, you know, training models and running inferences. They're doing things like Nitro. And so what that really speaks to is that the cloud providers are focusing on the price performance of their, as you call it, their primitives and their infrastructure and the infrastructure layer that are still very, very important. >>And, and you know, if you look at their revenue, about 60 to 70% of the revenue comes from that pure infrastructure. So to your point, they can't offer a second class solution and still win. So given that now they're seeing a lot of competition from Azure, Azure's building their own chip sets, Google's already obviously doing that and and building specialized chip sets for machine learning. You're seeing these cloud providers compete. So they have to really compete to make their platform the most performant, the most price competitive in the marketplace. Which gives us a great platform to build on to enable developers to build these incredibly highly performant applications that customers are now demand. >>I think that's a really great point. I mean, you know, it's so funny Dave, because you know, I remember those, we don't talk speeds and feeds anymore. We're not talking about boxes. I mean that's old kind of school thinking because it was a data center mentality, speeds and feeds and that was super important. But we're kind of coming back to that in the cloud now in distributed architecture, as you put your platforms out there for developers, you have to run fast. You gotta, you can't give the developer subpar or any kind of performance that's, they'll, they'll go somewhere else. I mean that's the reality of what developers, no one, again, no one says I wanna go on the slower platform unless it's some sort of policy based on price or some sort of thing. But, but for the most part it's gotta run fast. So you got the tail of two clouds going on here, you got Amazon classic ias, keep making it faster under the hood. >>And then you got the new abstraction layers of the higher level services. That's where you guys are bridging this new, new generational shift where it's like, hey, you know what? I can go, I can run a headless application, I can run a SAS app that's refactored with data. So you've seen a lot more innovation with developers, you know, running stuff in, in the C I C D pipeline that was once it, and you're seeing security and data operations kind of emerging as a structural change of how companies are, are are transforming on the business side. What's your reaction to that business transformation and the role of the developer? >>Right, so I mean I have to obviously give amazing kudos to the, you know, to AWS and the Amazon team for what they've built. Obviously they're the ones who kind of created the cloud industry and they continue to push the innovation in the space. I mean today they have over 300 services and you know, obviously, you know, no star today is building anything not on the cloud because they have so many building blocks to start with. But what we though have found from our talking to our customers is that in some ways there is still, you know, the onus is on the customer to figure out which building block to use to be able to stitch together the applications and solutions they wanna build. And what we have done is taken essentially an opinionated point of view and said we will enable you to do that. >>You know, using one data model. You know, Amazon today offers I think 17 or 18 different types of databases. We don't think like, you know, having a tool for every job makes sense because over time the tax and cost of learning, managing and supporting those different applications just don't make a lot of sense or just become cost prohibitive. And so we think offering one data model, one, you know, elegant user experience, you know, one way to address the broadest set of of use cases is that we think is a better way. But clearly customers have choice. They can use Amazon's primitives and those second layer services as you as you described, or they can use us. Unfortunately we've seen a lot of customers come to us with our approach and so does Amazon. And I have to give obviously again kudos and Amazon is very customer obsessed and so we have a great relationship with them, both technically in terms of the product integrations we do as well as working with 'em in the field, you know, on joint customer opportunities. >>Speaking of, while you mentioned that, I wanna just ask you, how is that marketplace relationship going with aws? Some of the partners are really seeing great economic and joint selling or them selling your, your stuff. So there's a real revenue pop there in that religion. Can you comment on that? >>So we had been working the partner in the marketplace for many years now, more from a field point of view where customers could leverage their existing commitments to AWS and leverage essentially, you know, using Atlas and applying in an atlas towards their commits. There was also some sales incentives for people in the field to basically work together so that, you know, everyone won should we collectively win a customer? What we recently announced is as pay as you Go initiative, where literally a customer on the Amazon marketplace can basically turn up, you know, an Alice instance with no commitment. So it's so easy. So we're just pushing the envelope to just reduce the friction for people to use Atlas on aws. And it's working really very well. The uptake has been been very strong and and we feel like we're just getting started because we're so excited about the results we're >>Seeing. You know, one of the things that's kind of not core in the keynote theme, but I think it's underlying message is clear in the industry, is the developer productivity. You said making things easy is a big deal, self-service, getting in and trying, these are what developer friendly tools are like and platform. So I have to ask you, cuz this comes up a lot in our kind of business conversation, is, is if you take digital transformation concept to its completion, assuming now you know, as a thought exercise, you completely transform a company with technology that's, that is the business transformation outcome. Take it to completion. What does that look like? I mean, if you go there you'd say, okay, the company is the app, the company is the data, it's not a department serving the business, it's the business. And so I think this is kind of what we're seeing as the next big mountain climb, which is companies that do transform there, they are technology companies, they're not a department like it. So I think a lot of companies are kind of saying, wait a minute, why would we have a department? It should be the company. What's your your your view on this because this >>Yeah, so I I've had the for good fortune of being able to talk to thousand customers all over the world. And you know, one thing John, they never tell me, they never tell me that they're innovating too quickly. In fact, they always tell me the reverse. They tell me all the obstacles and impediments they have to be able to be able to be able to move fast. So one of the reasons they gravitate to MongoDB is just the speed that they wish they can build applications to, to your point, developer productivity. And by definition, developer productivity is a proxy for innovation. The faster you can make your developers, you know, move, the faster they can push out code, the faster they can iterate and build new solutions or add more capabilities on the existing applications, the faster you can innovate either to, again, seize new opportunities or to respond to new threats in your business. >>And so that resonates with every C level executive. And to your point, the developers not some side hustle that they kind of think about once in a while. It's core to the business. So developers have amassed enormous amount of power and influence. You know, their, their, their engineering teams are front and center in terms of how they think about building capabilities and and building their business. And that's also obviously enabled, you know, to your point, every software company, every company's not becoming a software company because it all starts with softwares, software enables, defines or creates almost every company's value proposition. >>You know, it makes me smile because I love operating systems as one of my hobbies in college was, you know, systems programming and I remember those network kind of like the operating systems, the cloud. So, you know, everything's got specialized capabilities and that's a big theme here at Reinvent. If you look at the announcements Monday night with Peter DeSantis, you got, you got new instances, new chips. So this whole engine kind of specialized component is like an engine. You got a core and you got other subsystems. This is gonna be an integral part of how companies architect their platform or you know, Adam calls it the landing zone or whatever they wanna call it. But you gotta start seeing a new architectural thinking for companies. What's your, can you share your experience on how companies should look at this opportunity as a plethora of more goodness on the hardware? On hardware, but like chips and instances? Cause now you can mix and match. You've got, you've got, you got everything you need to kind of not roll your own but like really build foundational high performance capabilities. >>Yeah, so I I, so I think this is where I think Amazon is really enabling all companies, including, you know, companies like Mon db, you know, push the envelope and innovation. So for example, you know, the, the next big hurdle for us, I think we've seen two big platform shifts over the last 15 years of platform shifts, you know, to mobile and the platform shift to cloud. I believe the next big platform shift is going from dumb apps to smart apps, which you're building in, you know, machine learning and you know, AI and just very sophisticated automation. And when you start automating human decision making, rather than, you know, looking at a dashboard and saying, okay, I see the data now, now I have to do this. You can automate that into your applications and make your applications leveraging real time data become that much more smart. And that ultimately then becomes a developer challenge. And so we feel really good about our position in taking advantage of those next big trends and software leveraging the price performance curves that, you know, Amazon continues to push in terms of their hardware performance, networking performance, you know, you know, price, performance and storage to build those next generation of modern applications. >>Okay, so let me get this straight. You have next generation intelligent smart apps and you have AI generative solutions coming out around the corner. This is like pretty good position for Mongo to be in with data. I mean, this is what you do, you're in that exactly of the action. What's it like? I mean, you must be like trying to shake the world and wake up. The world's starting to wake up now through this. So what's, what's it like? >>Well, I mean we're really excited and bullish about the future. We think that we're well positioned because we know as to your point, you know, we have amassed amazing amount of developer mindshare. We are the most popular modern data platform out there in the world. There's developers in almost every corner of the planet using us to do something. And to your point, leveraging data and these advances in machine learning ai. And we think the more AI becomes democratized, not, you know, done by a bunch of data scientists sitting in some corner office, but essentially enabling developers to have the tools to build these very, very sophisticated, smart applications will, you know, will position as well. So that's, you know, obviously gonna be a focus for us over the, frankly, I think this is gonna be like a 10 year, 10 15 year run and we're just getting started in this whole >>Area. I think you guys are really well positioned. I think that's a great point. And Adam mentioned to me and, and Mike interviewed, he said on stage talk about it, the role of a data analyst kind of goes away. Everyone's a data analyst, right? You'll still see specialization on, on core data engineering, which is kind of like an SRE role for data. So data ops and data as code is a big deal making data applications. So again, exciting times and you guys are well positioned. If you had to bumper sticker the event this week here at Reinvent, what would you, how would you categorize this this point in time? I mean, Adam's great leader, he is gonna help educate customers how to use technology to, for business advantage and transformation. You know, Andy did a great job making technology great and innovative and setting the table, Adam's gotta bring it to the enterprises and businesses. So it's gonna be an interesting point in time we're in now. What, how would you categorize this year's reinvent, >>Right? I think the, the, the tech world is pivoting towards what I'd call rationalization or cost optimization. I think people obviously in, you know, the last 10 years have, you know, it's all about speed, speed, speed. And I think people still value speed, but they wanna do it at some sort of predictable cost model. And I think you're gonna see a lot more focus around cost and cost optimization. That's where we think having one platform is by definition of vendor consolidation way for people to cut costs so that they can basically, you know, still move fast but don't have to incur the tax of using a whole bunch of different point tools. And so we think we're well positioned. So the bumper sticker I think about is essentially, you know, do more for less with MongoDB. >>Yeah. And the developers on the front lines. Great stuff. You guys are great partner, a top partner at AWS and great reflection on, on where you guys been, but really where you are now and great opportunity. David Didier, thank you so much for spending the time and it's been great following Mongo and the continued rise of, of developers of the on the front lines really driving the business and that, and they are, I know, driving the business, so, and I think they're gonna continue Smart apps, intelligent apps, ai, generative apps are coming. I mean this is real. >>Thanks John. It's great speaking with >>You. Yeah, thanks. Thanks so much. Okay.
SUMMARY :
of an already performing a cloud with, you know, chips and silicon specialized instances, Thank you for having me. I, you know, we enable people to do so many different things and you know, they can be the, And also what we also do is enable people to, you know, run different types So, you know, you kind of crank it all the time. an Emerald sponsor for the last Nu you know, I think four or five years. So you know, the day developer traction is just really kind of stuck at the So just for those of you who, who, those, you know, those in your audience who don't know too much about Mon And so that was the, the other profound, you know, things and you know, they can be the, you know, the largest companies in the world trying to transform Do you see yourself as a ISV or you you know, you know, we believe that what we are enabling developers to do is be able to reduce know, reminds me of the old asp, you know, if you will. Yeah, so essentially what what, you know, a lot of our customers doing, and by the way we have over 37,000 Let's talk about the performance side. So you guys have a lot of experience tuning in with Graviton instances, we're seeing a lot like you know, the, you know, the, the later part of the last decade and told me, you know, And, and you know, if you look at their revenue, about 60 to 70% I mean, you know, it's so funny Dave, because you know, I remember those, And then you got the new abstraction layers of the higher level services. to the, you know, to AWS and the Amazon team for what they've built. And so we think offering one data model, one, you know, elegant user experience, Can you comment on that? can basically turn up, you know, an Alice instance with no commitment. is, is if you take digital transformation concept to its completion, assuming now you And you know, one thing John, they never tell me, they never tell me that they're innovating too quickly. you know, to your point, every software company, every company's not becoming a software company because or you know, Adam calls it the landing zone or whatever they wanna call it. So for example, you know, the, the next big hurdle for us, I think we've seen two big platform shifts over the I mean, this is what you do, So that's, you know, you guys are well positioned. I think people obviously in, you know, the last 10 years have, on where you guys been, but really where you are now and great opportunity. Thanks so much.
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Opening Keynote | AWS Startup Showcase: Innovations with CloudData and CloudOps
(upbeat music) >> Welcome to this special cloud virtual event, theCUBE on cloud. This is our continuing editorial series of the most important stories in cloud. We're going to explore the cutting edge most relevant technologies and companies that will impact business and society. We have special guests from Jeff Barr, Michael Liebow, Jerry Chen, Ben Haynes, Michael skulk, Mike Feinstein from AWS all today are presenting the top startups in the AWS ecosystem. This is the AWS showcase of startups. I'm showing with Dave Vellante. Dave great to see you. >> Hey John. Great to be here. Thanks for having me. >> So awesome day today. We're going to feature a 10 grade companies amplitude, auto grid, big ID, cordial Dremio Kong, multicloud, Reltio stardog wire wheel, companies that we've talked to. We've researched. And they're going to present today from 10 for the rest of the day. What's your thoughts? >> Well, John, a lot of these companies were just sort of last decade, they really, were keyer kicker mode, experimentation mode. Now they're well on their way to hitting escape velocity which is very exciting. And they're hitting tens of millions dollars of ARR, many are planning IPO's and it's just it's really great to see what the cloud has enabled and we're going to dig into that very deeply today. So I'm super excited. >> Before we jump into the keynote (mumbles) our non Huff from AWS up on stage Jeremy is the brains behind this program that we're doing. We're going to do this quarterly. Jeremy great to see you, you're in the global startups program at AWS. Your job is to keep the crops growing, keep the startups going and keep the flow of innovation. Thanks for joining us. >> Yeah. Made it to startup showcase day. I'm super excited. And as you mentioned my team the global startup program team, we kind of provide white glove service for VC backed startups and help them with go to market activities. Co-selling with AWS and we've been looking for ways to highlight all the great work they're doing and partnering with you guys has been tremendous. You guys really know how to bring their stories to life. So super excited about all the partner sessions today. >> Well, I really appreciate the vision and working with Amazon this is like truly a bar raiser from theCUBE virtual perspective, using the virtual we can get more content, more flow and great to have you on and bring that the top hot startups around data, data ops. Certainly the most important story in tech is cloud scale with data. You you can't look around and seeing more innovation happening. So I really appreciate the work. Thanks for coming on. >> Yeah, and don't forget, we're making this a quarterly series. So the next one we've already been working on it. The next one is Wednesday, June 16th. So mark your calendars, but super excited to continue doing these showcases with you guys in the future. >> Thanks for coming on Jeremy. I really appreciate it,. Dave so I want to just quick quickly before we get Jeff up here, Jeff Barr who's a luminary guests for us this week who has been in the industry has been there from the beginning of AWS the role of data, and what's happened in cloud. And we've been watching the evolution of Amazon web services from the beginning, from the startup market to dominate in the enterprise. If you look at the top 10 enterprise companies Amazon wasn't on that list in 2010 they weren't even bringing the top 10 Andy Jassy's keynote at reinvent this past year. Highlighted that fact, I think they were number five or four as vendor in just AWS. So interesting to see that you've been reporting and doing a lot of analysis on the role of data. What's your analysis for these startups and as businesses need to embrace the new technologies and be on the right side of history not part of that old guard, incumbent failed model. >> Well, I think again, if you look back on the early days of cloud, it was really about storage and networking and compute infrastructure. And then we collected all this data and now you're seeing the next generation of innovation and value. We're going to talk to Michael Liebow about this is really if you look at all the value points in the leavers, it's all around data and data is going through a massive change in the way that we think about it, that we talk about it. And you hear that a lot. Obviously you talk about the volumes, the giant volumes but there's something else going on as AWS brings the cloud to the edge. And of course it looks at the data centers, just another edge device, data is getting highly decentralized. And what we're seeing is data getting into the hands of business owners and data product builders. I think we're going to see a new parlance emerge and that's where you're seeing the competitive advantage. And if you look at all the real winners these days in the marketplace especially in the digital with COVID, it all comes back to the data. And we're going to talk about that a lot today. >> One of the things that's coming up in all of our cube interviews, certainly we've seen, I mean we've had a great observation space across all the ecosystems, but the clear thing that's coming out of COVID is speed, agility, scale, and data. If you don't have that data you are going to be a non-player. And I think I heard some industry people talking about the future of how the stock market's going to work and that if you're not truly in market with an AI or machine learning data value play you probably will be shorted on the stock market or delisted. I think people are looking at that as a table stakes competitive advantage item, where if you don't have some sort of data competitive strategy you're going to be either delisted or sold short. And that's, I don't think delisted but the point is this table-stakes Dave. >> Well, I think too, I think the whole language the lingua franca of data is changing. We talk about data as an asset all the time, but you think about it now, what do we do with assets? We protect it, we hide it. And we kind of we don't share it. But then on the other hand, everybody talks about sharing the data and that is a huge trend in the marketplace. And so I think that everybody is really starting to rethink the whole concept of data, what it is, its value and how we think about it, talk about it, share it make it accessible, and at the same time, protect it and make it governed. And I think you're seeing, computational governance and automation really hidden. Couldn't do this without the cloud. I mean, that's the bottom line. >> Well, I'm super excited to have Jeff Barr here from AWS as our special keynote guests. I've been following Jeff's career for a long, long time. He's a luminaries, he's a technical, he's in the industry. He's part of the community, he's been there from the beginning AWS just celebrate its 15th birthday as he was blogging hard. He's been a hardcore blogger. I think Jeff, you had one of the original ping service. If I remember correctly, you were part of the web services foundational kind of present at creation. No better guests to have you Jeff thanks for coming up on our stage. >> John and Dave really happy to be here. >> So I got to ask you, you've been blogging hard for the past decade or so, going hard and your job has evolved from blogging about what's new with Amazon. A couple of building blocks a few services to last reinvent them. You must have put out I don't know how many blog posts did you put out last year at every event? I mean, it must have been a zillion. >> Not quite a zillion. I think I personally wrote somewhere between 20 and 25 including quite a few that I did in the month or so run up to reinvent and it's always intense, but it's always really, really fun. >> So I've got to ask you in the past couple of years, I mean I quoted Andy Jassy's keynote where we highlight in 2010 Amazon wasn't even on the top 10 enterprise players. Now in the top five, you've seen the evolution. What is the big takeaway from your standpoint as you look at the enterprise going from Amazon really dominating the start of a year startups today, you're in the cloud, you're born in the cloud. There's advantage to that. Now enterprises are kind of being reborn in the cloud at the same time, they're building these new use cases rejuvenating themselves and having innovation strategy. What's your takeaway? >> So I love to work with our customers and one of the things that I hear over and over again and especially the last year or two is really the value that they're placing on building a workforce that has really strong cloud skills. They're investing in education. They're focusing on this neat phrase that I learned in Australia called upskilling and saying let's take our set of employees and improve their skill base. I hear companies really saying we're going to go cloud first. We're going to be cloud native. We're going to really embrace it, adopt the full set of cloud services and APIs. And I also see that they're really looking at cloud as part of often a bigger picture. They often use the phrase digital transformation, in Amazon terms we'd say they're thinking big. They're really looking beyond where they are and who they are to what they could be and what they could grow into. Really putting a lot of energy and creativity into thinking forward in that way. >> I wonder Jeff, if you could talk about sort of how people are thinking about the future of cloud if you look at where the spending action is obviously you see it in cloud computing. We've seen that as the move to digital, serverless Lambda is huge. If you look at the data it's off the charts, machine learning and AI also up there containers and of course, automation, AWS leads in all of those. And they portend a different sort of programming model a different way of thinking about how to deploy workloads and applications maybe different than the early days of cloud. What's driving that generally and I'm interested in serverless specifically. And how do you see the next several years folding out? >> Well, they always say that the future is the hardest thing to predict but when I talked to our enterprise customers the two really big things that I see is there's this focus that says we need to really, we're not simply like hosting the website or running the MRP. I'm working with one customer in particular where they say, well, we're going to start on the factory floor all the way up to the boardroom effectively from IOT and sensors on the factory floor to feed all the data into machine learning. So they understand that the factory is running really well to actually doing planning and inventory maintenance to putting it on the website to drive the analytics, to then saying, okay, well how do we know that we're building the right product mix? How do we know that we're getting it out through the right channels? How are our customers doing? So they're really saying there's so many different services available to us in the cloud and they're relatively easy and straightforward to deploy. They really don't think in the old days as we talked about earlier that the old days where these multi-year planning and deployment cycles, now it's much more straightforward. It's like let's see what we can do today. And this week and this month, and from idea to some initial results is a much, much shorter turnaround. So they can iterate a lot more quickly which is just always known to produce better results. >> Well, Jeff and the spirit of the 15th birthday of AWS a lot of services have been built from the original three. I believe it was the core building blocks and there's been a lot of history and it's kind of like there was a key decoupling of compute from storage, those innovations what's the most important architectural change if any has happened or built upon those building blocks with AWS that you could share with companies out there as many people are coming into the cloud not just lifting and shifting and having that innovation but really building cloud native and now hybrid full cloud operations, day two operations. However you want to look at it. That's a big thing. What architecturally has changed that's been innovative from those original building blocks? >> Well, I think that the basic architecture has proven to be very, very resilient. When I wrote about the 15 year birthday of Amazon S3 a couple of weeks ago one thing that I thought was really incredible was the fact that the same APIs that you could have used 15 years ago they all still work. The put, the get, the list, the delete, the permissions management, every last one of those were chosen with extreme care. And so they all still work. So one of the things you think about when you put APIs out there is in Amazon terms we always talk about going through a one-way door and a one way door says, once you do it you're committed for the indefinite future. And so you we're very happy to do that but we take those steps with extreme care. And so those basic building blocks so the original S3 APIs, the original EC2 APIs and the model, all those things really worked. But now they're running at this just insane scale. One thing that blows me away I routinely hear my colleagues talking about petabytes and exabytes, and we throw around trillions and quadrillions like they're pennies. It's kind of amazing. Sometimes when you hear the scale of requests per day or request per month, and the orders of magnitude are you can't map them back to reality anymore. They're simply like literally astronomical. >> If I can just jump in real quick Dave before you ask Jeff, I was watching the Jeff Bezos interview in 1999 that's been going around on LinkedIn in a 60 minutes interview. The interviewer says you are reporting that you can store a gigabyte of customer data from all their purchases. What are you going to do with that? He basically nailed the answer. This is in 99. We're going to use that data to create, that was only a gig. >> Well one of the things that is interesting to me guys, is if you look at again, the early days of cloud, of course I always talked about that in small companies like ours John could have now access to information technology that only big companies could get access to. And now you've seen we just going to talk about it today. All these startups rise up and reach viability. But at the same time, Jeff you've seen big companies get the aha moment on cloud and competition drives urgency and that drives innovation. And so now you see everybody is doing cloud, it's a mandate. And so the expectation is a lot more innovation, experimentation and speed from all ends. It's really exciting to see. >> I know this sounds hackneyed and overused but it really, really still feels just like day one. We're 15 plus years into this. I still wake up every morning, like, wow what is the coolest thing that I'm going to get to learn about and write about today? We have the most amazing customers, one of the things that is great when you're so well connected to your customers, they keep telling you about their dreams, their aspirations, their use cases. And we can just take that and say we can actually build awesome things to help you address those use cases from the ground on up, from building custom hardware things like the nitro system, the graviton to the machine learning inferencing and training chips where we have such insight into customer use cases because we have these awesome customers that we can make these incredible pieces of hardware and software to really address those use cases. >> I'm glad you brought that up. This is another big change, right? You're getting the early days of cloud like, oh, Amazon they're just using off the shelf components. They're not buying these big refrigerator sized disc drives. And now you're developing all this custom Silicon and vertical integration in certain aspects of your business. And that's because workload is demanding. You've got to get more specialized in a lot of cases. >> Indeed they do. And if you watch Peter DeSantis' keynote at re-invent he talked about the fact that we're researching ways to make better cement that actually produces less carbon dioxide. So we're now literally at the from the ground on up level of construction. >> Jeff, I want to get a question from the crowd here. We got, (mumbles) who's a good friend of theCUBE cloud Arate from the beginning. He asked you, he wants to know if you'd like to share Amazon's edge aspirations. He says, he goes, I mean, roadmaps. I go, first of all, he's not going to talk about the roadmaps, but what can you share? I mean, obviously the edge is key. Outpost has been all in the news. You obviously at CloudOps is not a boundary. It's a distributed network. What's your response to-- >> Well, the funny thing is we don't generally have technology roadmaps inside the company. The roadmap is always listen really well to customers not just where they are, but the customers are just so great at saying, this is where we'd like to go. And when we hear edge, the customers don't generally come to us and say edge, they say we need as low latency as possible between where the action happens within our factory floors and our own offices and where we might be able to compute, analyze, store make decisions. And so that's resulted in things like outposts where we can put outposts in their own data center or their own field office, wavelength, where we're working with 5G telecom providers to put computing storage in the carrier hubs of the various 5G providers. Again, with reducing latency, we've been doing things like local zones, where we put zones in an increasing number of cities across the country with the goal of just reducing the average latency between the vast majority of customers and AWS resources. So instead of thinking edge, we really think in terms of how do we make sure that our customers can realize their dreams. >> Staying on the flywheel that AWS has built on ship stuff faster, make things faster, smaller, cheaper, great mission. I want to ask you about the working backwards document. I know it's been getting a lot of public awareness. I've been, that's all I've learned in interviewing Amazon folks. They always work backwards. I always mentioned the customer and all the interviews. So you've got a couple of customer references in there check the box there for you. But working backwards has become kind of a guiding principles, almost like a Harvard Business School case study approach to management. As you guys look at this working backwards and ex Amazonians have written books about it now so people can go look at, it's a really good methodology. Take us back to how you guys work back from the customers because here we're featuring 10 startups. So companies that are out there and Andy has been preaching this to customers. You should think about working backwards because it's so fast. These companies are going into this enterprise market your ecosystem of startups to provide value. What things are you seeing that customers need to think about to work backwards from their customer? How do you see that? 'Cause you've been on the community side, you see the tech side customers have to move fast and work backwards. What are the things that they need to focus on? What's your observation? >> So there's actually a brand new book called "Working Backwards," which I actually learned a lot about our own company from simply reading the book. And I think to me, a principal part of learning backward it's really about humility and being able to be a great listener. So you don't walk into a customer meeting ready to just broadcast the latest and greatest that we've been working on. You walk in and say, I'm here from AWS and I simply want to learn more about who you are, what you're doing. And most importantly, what do you want to do that we're not able to help you with right now? And then once we hear those kinds of things we don't simply write down kind of a bullet item of AWS needs to improve. It's this very active listening process. Tell me a little bit more about this challenge and if we solve it in this way or this way which one's a better fit for your needs. And then a typical AWS launch, we might talk to between 50 and 100 customers in depth to make sure that we have that detailed understanding of what they would like to do. We can't always meet all the needs of these customers but the idea is let's see what is the common base that we can address first. And then once we get that first iteration out there, let's keep listening, let's keep making it better and better and better as quickly. >> A lot of people might poopoo that John but I got to tell you, John, you will remember this the first time we ever met Andy Jassy face-to-face. I was in the room, you were on the speaker phone. We were building an app on AWS at the time. And he was asking you John, for feedback. And he was probing and he pulled out his notebook. He was writing down and he wasn't just superficial questions. He was like, well, why'd you do it that way? And he really wanted to dig. So this is cultural. >> Yeah. I mean, that's the classic Amazon. And that's the best thing about it is that you can go from zero startups zero stage startup to traction. And that was the premise of the cloud. Jeff, I want to get your thoughts and commentary on this love to get your opinion. You've seen this grow from the beginning. And I remember 'cause I've been playing with AWS since the beginning as well. And it says as an entrepreneur I remember my first EC2 instance that didn't even have custom domain support. It was the long URL. You seen the startups and now that we've been 15 years in, you see Dropbox was it just a startup back in the day. I remember these startups that when they were coming they were all born on Amazon, right? These big now unicorns, you were there when these guys were just developers and these gals. So what's it like, I mean, you see just the growth like here's a couple of people with them ideas rubbing nickels together, making magic happen who knows what's going to turn into, you've been there. What's it been like? >> It's been a really unique journey. And to me like the privilege of a lifetime, honestly I've like, you always want to be part of something amazing and you aspire to it and you study hard and you work hard and you always think, okay, somewhere in this universe something really cool is about to happen. And if you're really, really lucky and just a million great pieces of luck like lineup in series, sometimes it actually all works out and you get to be part of something like this when it does you don't always fully appreciate just how awesome it is from the inside, because you're just there just like feeding the machine and you are just doing your job just as fast as you possibly can. And in my case, it was listening to teams and writing blog posts about their launches and sharing them on social media, going out and speaking, you do it, you do it as quickly as possible. You're kind of running your whole life as you're doing that as well. And suddenly you just take a little step back and say, wow we did this kind of amazing thing, but we don't tend to like relax and say, okay, we've done it at Amazon. We get to a certain point. We recognize it. And five minutes later, we're like, okay, let's do the next amazingly good thing. But it's been this just unique privilege and something that I never thought I'd be fortunate enough to be a part of. >> Well, then the last few minutes we have Jeff I really appreciate you taking the time to spend with us for this inaugural launch of theCUBE on cloud startup showcase. We are showcasing 10 startups here from your ecosystem. And a lot of people who know AWS for the folks that don't you guys pride yourself on community and ecosystem the global startups program that Jeremy and his team are running. You guys nurture these startups. You want them to be successful. They're vectoring out into the marketplace with growth strategy, helping customers. What's your take on this ecosystem? As customers are out there listening to this what's your advice to them? How should they engage? Why is these sets of start-ups so important? >> Well, I totally love startups and I've spent time in several startups. I've spent other time consulting with them. And I think we're in this incredible time now wheres, it's so easy and straightforward to get those basic resources, to get your compute, to get your storage, to get your databases, to get your machine learning and to take that and to really focus on your customers and to build what you want. And we see this actual exponential growth. And we see these startups that find something to do. They listen to one of their customers, they build that solution. And they're just that feedback cycle gets started. It's really incredible. And I love to see the energy of these startups. I love to hear from them. And at any point if we've got an AWS powered startup and they build something awesome and want to share it with me, I'm all ears. I love to hear about them. Emails, Twitter mentions, whatever I'll just love to hear about all this energy all those great success with our startups. >> Jeff Barr, thank you for coming on. And congratulations, please pass on to Andy Jassy who's going to take over for Jeff Bezos and I saw the big news that he's picking a successor an Amazonian coming back into the fold, Adam. So congratulations on that. >> I will definitely pass on your congratulations to Andy and I worked with Adam in the past when AWS was just getting started and really looking forward to seeing him again, welcoming back and working with him. >> All right, Jeff Barr with AWS guys check out his Twitter and all the social coordinates. He is pumping out all the resources you need to know about if you're a developer or you're an enterprise looking to go to the next level, next generation, modern infrastructure. Thanks Jeff for coming on. Really appreciate it. Our next guests want to bring up stage Michael Liebow from McKinsey cube alumni, who is a great guest who is very timely in his McKinsey role with a paper he and his colleagues put out called cloud's trillion dollar prize up for grabs. Michael, thank you for coming up on stage with Dave and I. >> Hey, great to be here, John. Thank you. >> One of the things I loved about this and why I wanted you to come on was not only is the report awesome. And Dave has got a zillion questions, he want us to drill into. But in 2015, we wrote a story called Andy Jassy trillion dollar baby on Forbes, and then on medium and silken angle where we were the first ones to profile Andy Jassy and talk about this trillion dollar term. And Dave came up with the calculation and people thought we were crazy. What are you talking about trillion dollar opportunity. That was in 2015. You guys have put this together with a serious research report with methodology and you left a lot on the table. I noticed in the report you didn't even have a whole section quantified. So I think just scratching the surface trillion. I'd be a little light, Dave, so let's dig into it, Michael thanks for coming on. >> Well, and I got to say, Michael that John's a trillion dollar baby was revenue. Yours is EBITDA. So we're talking about seven to X, seven to eight X. What we were talking back then, but great job on the report. Fantastic work. >> Thank you. >> So tell us about the report gives a quick lowdown. I got some questions. You guys are unlocking the value drivers but give us a quick overview of this report that people can get for free. So everyone who's registered will get a copy but give us a quick rundown. >> Great. Well the question I think that has bothered all of us for a long time is what's the business value of cloud and how do you quantify it? How do you specify it? Because a lot of people talk around the infrastructure or technical value of cloud but that actually is a big problem because it just scratches the surface of the potential of what cloud can mean. And we focus around the fortune 500. So we had to box us in somewhat. And so focusing on the fortune 500 and fast forwarding to 2030, we put out this number that there's over a trillion dollars worth of value. And we did a lot of analysis using research from a variety of partners, using third-party research, primary research in order to come up with this view. So the business value is two X the technical value of cloud. And as you just pointed out, there is a whole unlock of additional value where organizations can pioneer on some of the newest technologies. And so AWS and others are creating platforms in order to do not just machine learning and analytics and IOT, but also for quantum or mixed reality for blockchain. And so organizations specific around the fortune 500 that aren't leveraging these capabilities today are going to get left behind. And that's the message we were trying to deliver that if you're not doing this and doing this with purpose and with great execution, that others, whether it's others in your industry or upstarts who were motioning into your industry, because as you say cloud democratizes compute, it provides these capabilities and small companies with talent. And that's what the skills can leverage these capabilities ahead of slow moving incumbents. And I think that was the critical component. So that gives you the framework. We can deep dive based on your questions. >> Well before we get into the deep dive, I want to ask you we have startups being showcased here as part of the, it will showcase, they're coming out of the ecosystem. They have a lot of certification from Amazon and they're secure, which is a big issue. Enterprises that you guys talk to McKinsey speaks directly to I call the boardroom CXOs, the top executives. Are they realizing that the scale and timing of this agility window? I mean, you want to go through these key areas that you would break out but as startups become more relevant the boardrooms that are making these big decisions realize that their businesses are up for grabs. Do they realize that all this wealth is shifting? And do they see the role of startups helping them? How did you guys come out of them and report on that piece? >> Well in terms of the whole notion, we came up with this framework which looked at the opportunity. We talked about it in terms of three dimensions, rejuvenate, innovate and pioneer. And so from the standpoint of a board they're more than focused on not just efficiency and cost reduction basically tied to nation, but innovation tied to analytics tied to machine learning, tied to IOT, tied to two key attributes of cloud speed and scale. And one of the things that we did in the paper was leverage case examples from across industry, across-region there's 17 different case examples. My three favorite is one is Moderna. So software for life couldn't have delivered the vaccine as fast as they did without cloud. My second example was Goldman Sachs got into consumer banking is the platform behind the Apple card couldn't have done it without leveraging cloud. And the third example, particularly in early days of the pandemic was Zoom that added five to 6,000 servers a night in order to scale to meet the demand. And so all three of those examples, plus the other 14 just indicate in business terms what the potential is and to convince boards and the C-suite that if you're not doing this, and we have some recommendations in terms of what CEOs should do in order to leverage this but to really take advantage of those capabilities. >> Michael, I think it's important to point out the approach at sometimes it gets a little wonky on the methodology but having done a lot of these types of studies and observed there's a lot of superficial studies out there, a lot of times people will do, they'll go I'll talk to a customer. What kind of ROI did you get? And boom, that's the value study. You took a different approach. You have benchmark data, you talked to a lot of companies. You obviously have a lot of financial data. You use some third-party data, you built models, you bounded it. And ultimately when you do these things you have to ascribe a value contribution to the cloud component because fortunate 500 companies are going to grow even if there were no cloud. And the way you did that is again, you talk to people you model things, and it's a very detailed study. And I think it's worth pointing out that this was not just hey what'd you get from going to cloud before and after. This was a very detailed deep dive with really a lot of good background work going into it. >> Yeah, we're very fortunate to have the McKinsey Global Institute which has done extensive studies in these areas. So there was a base of knowledge that we could leverage. In fact, we looked at over 700 use cases across 19 industries in order to unpack the value that cloud contributed to those use cases. And so getting down to that level of specificity really, I think helps build it from the bottom up and then using cloud measures or KPIs that indicate the value like how much faster you can deploy, how much faster you can develop. So these are things that help to kind of inform the overall model. >> Yeah. Again, having done hundreds, if not thousands of these types of things, when you start talking to people the patterns emerge, I want to ask you there's an exhibit tool in here, which is right on those use cases, retail, healthcare, high-tech oil and gas banking, and a lot of examples. And I went through them all and virtually every single one of them from a value contribution standpoint the unlocking value came down to data large data sets, document analysis, converting sentiment analysis, analytics. I mean, it really does come down to the data. And I wonder if you could comment on that and why is it that cloud is enabled that? >> Well, it goes back to scale. And I think the word that I would use would be data gravity because we're talking about massive amounts of data. So as you go through those kind of three dimensions in terms of rejuvenation one of the things you can do as you optimize and clarify and build better resiliency the thing that comes into play I think is to have clean data and data that's available in multiple places that you can create an underlying platform in order to leverage the services, the capabilities around, building out that structure. >> And then if I may, so you had this again I want to stress as EBITDA. It's not a revenue and it's the EBITDA potential as a result of leveraging cloud. And you listed a number of industries. And I wonder if you could comment on the patterns that you saw. I mean, it doesn't seem to be as simple as Negroponte bits versus Adam's in terms of your ability to unlock value. What are the patterns that you saw there and why are the ones that have so much potential why are they at the top of the list? >> Well, I mean, they're ranked based on impact. So the five greatest industries and again, aligned by the fortune 500. So it's interesting when you start to unpack it that way high-tech oil, gas, retail, healthcare, insurance and banking, right? Top. And so we did look at the different solutions that were in that, tried to decipher what was fully unlocked by cloud, what was accelerated by cloud and what was perhaps in this timeframe remaining on premise. And so we kind of step by step, expert by expert, use case by use case deciphered of the 700, how that applied. >> So how should practitioners within organizations business but how should they use this data? What would you recommend, in terms of how they think about it, how they apply it to their business, how they communicate? >> Well, I think clearly what came out was a set of best practices for what organizations that were leveraging cloud and getting the kind of business return, three things stood out, execution, experience and excellence. And so for under execution it's not just the transaction, you're not just buying cloud you're changing their operating model. And so if the organization isn't kind of retooling the model, the processes, the workflows in order to support creating the roles then they aren't going to be able, they aren't going to be successful. In terms of experience, that's all about hands-on. And so you have to dive in, you have to start you have to apply yourself, you have to gain that applied knowledge. And so if you're not gaining that experience, you're not going to move forward. And then in terms of excellence, and it was mentioned earlier by Jeff re-skilling, up-skilling, if you're not committed to your workforce and pushing certification, pushing training in order to really evolve your workforce or your ways of working you're not going to leverage cloud. So those three best practices really came up on top in terms of what a mature cloud adopter looks like. >> That's awesome. Michael, thank you for coming on. Really appreciate it. Last question I have for you as we wrap up this trillion dollar segment upon intended is the cloud mindset. You mentioned partnering and scaling up. The role of the enterprise and business is to partner with the technologists, not just the technologies but the companies talk about this cloud native mindset because it's not just lift and shift and run apps. And I have an IT optimization issue. It's about innovating next gen solutions and you're seeing it in public sector. You're seeing it in the commercial sector, all areas where the relationship with partners and companies and startups in particular, this is the startup showcase. These are startups are more relevant than ever as the tide is shifting to a new generation of companies. >> Yeah, so a lot of think about an engine. A lot of things have to work in order to produce the kind of results that we're talking about. Brad, you're more than fair share or unfair share of trillion dollars. And so CEOs need to lead this in bold fashion. Number one, they need to craft the moonshot or the Marshot. They have to set that goal, that aspiration. And it has to be a stretch goal for the organization because cloud is the only way to enable that achievement of that aspiration that's number one, number two, they really need a hardheaded economic case. It has to be defined in terms of what the expectation is going to be. So it's not loose. It's very, very well and defined. And in some respects time box what can we do here? I would say the cloud data, your organization has to move in an agile fashion training DevOps, and the fourth thing, and this is where the startups come in is the cloud platform. There has to be an underlying platform that supports those aspirations. It's an art, it's not just an architecture. It's a living, breathing live service with integrations, with standardization, with self service that enables this whole program. >> Awesome, Michael, thank you for coming on and sharing the McKinsey perspective. The report, the clouds trillion dollar prize is up for grabs. Everyone who's registered for this event will get a copy. We will appreciate it's also on the website. We'll make sure everyone gets a copy. Thanks for coming, I appreciate it. Thank you. >> Thanks, Michael. >> Okay, Dave, big discussion there. Trillion dollar baby. That's the cloud. That's Jassy. Now he's going to be the CEO of AWS. They have a new CEO they announced. So that's going to be good for Amazon's kind of got clarity on the succession to Jassy, trusted soldier. The ecosystem is big for Amazon. Unlike Microsoft, they have the different view, right? They have some apps, but they're cultivating as many startups and enterprises as possible in the cloud. And no better reason to change gears here and get a venture capitalist in here. And a friend of theCUBE, Jerry Chen let's bring them up on stage. Jerry Chen, great to see you partner at Greylock making all the big investments. Good to see you >> John hey, Dave it's great to be here with you guys. Happy marks.Can you see that? >> Hey Jerry, good to see you man >> So Jerry, our first inaugural AWS startup showcase we'll be doing these quarterly and we're going to be featuring the best of the best, you're investing in all the hot startups. We've been tracking your careers from the beginning. You're a good friend of theCUBE. Always got great commentary. Why are startups more important than ever before? Because in the old days we've talked about theCUBE before startups had to go through certain certifications and you've got tire kicking, you got to go through IT. It's like going through security at the airport, take your shoes off, put your belt on thing. I mean, all kinds of things now different. The world has changed. What's your take? >> I think startups have always been a great way for experimentation, right? It's either new technologies, new business models, new markets they can move faster, the experiment, and a lot of startups don't work, unfortunately, but a lot of them turned to be multi-billion dollar companies. I thing startup is more important because as we come out COVID and economy is recovery is a great way for individuals, engineers, for companies for different markets to try different things out. And I think startups are running multiple experiments at the same time across the globe trying to figure how to do things better, faster, cheaper. >> And McKinsey points out this use case of rejuvenate, which is essentially retool pivot essentially get your costs down or and the next innovation here where there's Tam there's trillion dollars on unlock value and where the bulk of it is is the innovation, the new use cases and existing new use cases. This is where the enterprises really have an opportunity. Could you share your thoughts as you invest in the startups to attack these new waves these new areas where it may not look the same as before, what's your assessment of this kind of innovation, these new use cases? >> I think we talked last time about kind of changing the COVID the past year and there's been acceleration of things like how we work, education, medicine all these things are going online. So I think that's very clear. The first wave of innovation is like, hey things we didn't think we could be possible, like working remotely, e-commerce everywhere, telemedicine, tele-education, that's happening. I think the second order of fact now is okay as enterprises realize that this is the new reality everything is digital, everything is in the cloud and everything's going to be more kind of electronic relation with the customers. I think that we're rethinking what does it mean to be a business? What does it mean to be a bank? What does it mean to be a car company or an energy company? What does it mean to be a retailer? Right? So I think the rethinking that brands are now global, brands are all online. And they now have relationships with the customers directly. So I think if you are a business now, you have to re experiment or rethink about your business model. If you thought you were a Nike selling shoes to the retailers, like half of Nike's revenue is now digital right all online. So instead of selling sneakers through stores they're now a direct to consumer brand. And so I think every business is going to rethink about what the AR. Airbnb is like are they in the travel business or the experience business, right? Airlines, what business are they in? >> Yeah, theCUBE we're direct to consumer virtual totally opened up our business model. Dave, the cloud premise is interesting now. I mean, let's reset this where we are, right? Andy Jassy always talks about the old guard, new guard. Okay we've been there done that, even though they still have a lot of Oracle inside AWS which we were joking the other day, but this new modern era coming out of COVID Jerry brings this up. These startups are going to be relevant take territory down in the enterprises as new things develop. What's your premise of the cloud and AWS prospect? >> Well, so Jerry, I want to to ask you. >> Jerry: Yeah. >> The other night, last Thursday, I think we were in Clubhouse. Ben Horowitz was on and Martine Casado was laying out this sort of premise about cloud startups saying basically at some point they're going to have to repatriate because of the Amazon VIG. I mean, I'm paraphrasing and I guess the premise was that there's this variable cost that grows as you scale but I kind of shook my head and I went back. You saw, I put it out on Twitter a clip that we had the a couple of years ago and I don't think, I certainly didn't see it that way. Maybe I'm getting it wrong but what's your take on that? I just don't see a snowflake ever saying, okay we're going to go build our own data center or we're going to repatriate 'cause they're going to end up like service now and have this high cost infrastructure. What do you think? >> Yeah, look, I think Martin is an old friend from VMware and he's brilliant. He has placed a lot of insights. There is some insights around, at some point a scale, use of startup can probably run things more cost-effectively in your own data center, right? But I think that's fewer companies more the vast majority, right? At some point, but number two, to your point, Dave going on premise versus your own data center are two different things. So on premise in a customer's environment versus your own data center are two different worlds. So at some point some scale, a lot of the large SaaS companies run their own data centers that makes sense, Facebook and Google they're at scale, they run their own data centers, going on premise or customer's environment like a fortune 100 bank or something like that. That's a different story. There are reasons to do that around compliance or data gravity, Dave, but Amazon's costs, I don't think is a legitimate reason. Like if price is an issue that could be solved much faster than architectural decisions or tech stacks, right? Once you're on the cloud I think the thesis, the conversation we had like a year ago was the way you build apps are very different in the cloud and the way built apps on premise, right? You have assume storage, networking and compute elasticity that's independent each other. You don't really get that in a customer's data center or their own environment even with all the new technologies. So you can't really go from cloud back to on-premise because the way you build your apps look very, very different. So I would say for sure at some scale run your own data center that's why the hyperscale guys do that. On-premise for customers, data gravity, compliance governance, great reasons to go on premise but for vast majority of startups and vast majority of customers, the network effects you get for being in the cloud, the network effects you get from having everything in this alas cloud service I think outweighs any of the costs. >> I couldn't agree more and that's where the data is, at the way I look at it is your technology spend is going to be some percentage of revenue and it's going to be generally flat over time and you're going to have to manage it whether it's in the cloud or it's on prem John. >> Yeah, we had a quote on theCUBE on the conscious that had Jerry I want to get your reaction to this. The executive said, if you don't have an AI strategy built into your value proposition you will be shorted as a stock on wall street. And I even went further. So you'll probably be delisted cause you won't be performing with a tongue in cheek comment. But the reality is that that's indicating that everyone has to have AI in their thing. Mainly as a reality, what's your take on that? I know you've got a lot of investments in this area as AI becomes beyond fashion and becomes table stakes. Where are we on that spectrum? And how does that impact business and society as that becomes a key part of the stack and application stack? >> Yeah, I think John you've seen AI machine learning turn out to be some kind of novelty thing that a bunch of CS professors working on years ago to a funnel piece of every application. So I would say the statement of the sentiment's directionally correct that 20 years ago if you didn't have a web strategy or a website as a company, your company be sure it, right? If you didn't have kind of a internet website, you weren't real company. Likewise, if you don't use AI now to power your applications or machine learning in some form or fashion for sure you'd be at a competitive disadvantage to everyone else. And just like if you're not using software intelligently or the cloud intelligently your stock as a company is going to underperform the rest of the market. And the cloud guys on the startups that we're backing are making AI so accessible and so easy for developers today that it's really easy to use some level of machine learning, any applications, if you're not doing that it's like not having a website in 1999. >> Yeah. So let's get into that whole operation side. So what would you be your advice to the enterprises that are watching and people who are making decisions on architecture and how they roll out their business model or value proposition? How should they look at AI and operations? I mean big theme is day two operations. You've got IT service management, all these things are being disrupted. What's the operational impact to this? What's your view on that? >> So I think two things, one thing that you and Dave both talked about operation is the key, I mean, operations is not just the guts of the business but the actual people running the business, right? And so we forget that one of the values are going to cloud, one of the values of giving these services is you not only have a different technology stack, all the bits, you have a different human stack meaning the people running your cloud, running your data center are now effectively outsource to Amazon, Google or Azure, right? Which I think a big part of the Amazon VIG as Dave said, is so eloquently on Twitter per se, right? You're really paying for those folks like carry pagers. Now take that to the next level. Operations is human beings, people intelligently trying to figure out how my business can run better, right? And that's either accelerate revenue or decrease costs, improve my margin. So if you want to use machine learning, I would say there's two areas to think about. One is how I think about customers, right? So we both talked about the amount of data being generated around enterprise individuals. So intelligently use machine learning how to serve my customers better, then number two AI and machine learning internally how to run my business better, right? Can I take cost out? Can I optimize supply chain? Can I use my warehouses more efficiently my logistics more efficiently? So one is how do I use AI learning to be a more familiar more customer oriented and number two, how can I take cost out be more efficient as a company, by writing AI internally from finance ops, et cetera. >> So, Jerry, I wonder if I could ask you a little different subject but a question on tactical valuations how coupled or decoupled are private company valuations from the public markets. You're seeing the public markets everybody's freaking out 'cause interest rates are going to go up. So the future value of cash flows are lower. Does that trickle in quickly into the private markets? Or is it a whole different dynamic? >> If I could weigh in poly for some private markets Dave I would have a different job than I do today. I think the reality is in the long run it doesn't matter as much as long as you're investing early. Now that's an easy answer say, boats have to fall away. Yes, interest rates will probably go up because they're hard to go lower, right? They're effectively almost zero to negative right now in most of the developed world, but at the end of the day, I'm not going to trade my Twilio shares or Salesforce shares for like a 1% yield bond, right? I'm going to hold the high growth tech stocks because regardless of what interest rates you're giving me 1%, 2%, 3%, I'm still going to beat that with a top tech performers, Snowflake, Twilio Hashi Corp, bunch of the private companies out there I think are elastic. They're going to have a great 10, 15 year run. And in the Greylock portfolio like the things we're investing in, I'm super bullish on from Roxanne to Kronos fear, to true era in the AI space. I think in the long run, next 10 years these things will outperform the market that said, right valuation prices have gone up and down and they will in our careers, they have. In the careers we've been covering tech. So I do believe that they're high now they'll come down for sure. Will they go back up again? Definitely, right? But as long as you're betting these macro waves I think we're all be good. >> Great answer as usual. Would you trade them for NFTs Jerry? >> That $69 million people piece of artwork look, I mean, I'm a longterm believer in kind of IP and property rights in the blockchain, right? And I'm waiting for theCUBE to mint this video as the NFT, when we do this guys, we'll mint this video's NFT and see how much people pay for the original Dave, John, Jerry (mumbles). >> Hey, you know what? We can probably get some good bang for that. Hey it's all about this next Jerry. Jerry, great to have you on, final question as we got this one minute left what's your advice to the people out there that either engaging with these innovative startups, we're going to feature startups every quarter from the in the Amazon ecosystem, they are going to be adding value. What's the advice to the enterprises that are engaging startups, the approach, posture, what's your advice. >> Yeah, when I talk to CIOs and large enterprises, they often are wary like, hey, when do I engage a startup? How, what businesses, and is it risky or low risk? Now I say, just like any career managing, just like any investment you're making in a big, small company you should have a budget or set of projects. And then I want to say to a CIO, Hey, every priority on your wish list, go use the startup, right? I mean, that would be 10 for 10 projects, 10 startups. Probably too much risk for a lot of tech companies. But we would say to most CIOs and executives, look, there are strategic initiatives in your business that you want to accelerate. And I would take the time to invest in one or two startups each quarter selectively, right? Use the time, focus on fewer startups, go deep with them because we can actually be game changers in terms of inflecting your business. And what I mean by that is don't pick too many startups because you can't devote the time, but don't pick zero startups because you're going to be left behind, right? It'd be shorted as a stock by the John, Dave and Jerry hedge fund apparently but pick a handful of startups in your strategic areas, in your top tier three things. These really, these could be accelerators for your career. >> I have to ask you real quick while you're here. We've got a couple minutes left on startups that are building apps. I've seen DevOps and the infrastructure as code movement has gone full mainstream. That's really what we're living right now. That kind of first-generation commercialization of DevOps. Now DevSecOps, what are the trends that you've seen that's different from say a couple of years ago now that we're in COVID around how apps are being built? Is it security? Is it the data integration? What can you share as a key app stack impact (mumbles)? >> Yeah, I think there're two things one is security is always been a top priority. I think that was the only going forward period, right? Security for sure. That's why you said that DevOps, DevSecOps like security is often overlooked but I think increasingly could be more important. The second thing is I think we talked about Dave mentioned earlier just the data around customers, the data on premise or the cloud, and there's a ton of data out there. We keep saying this over and over again like data's new oil, et cetera. It's evolving and not changing because the way we're using data finding data is changing in terms of sources of data we're using and discovering and also speed of data, right? In terms of going from Basser real-time is changing. The speed of business has changed to go faster. So I think these are all things that we're thinking about. So both security and how you use your data faster and better. >> Yeah you were in theCUBE a number of years ago and I remember either John or I asked you about you think Amazon is going to go up the stack and start developing applications and your answer was you know what I think no, I think they're going to enable a new set of disruptors to come in and disrupt the SaaS world. And I think that's largely playing out. And one of the interesting things about Adam Selipsky appointment to the CEO, he comes from Tableau. He really helped Tableau go from that sort of old guard model to an ARR model obviously executed a great exit to Salesforce. And now I see companies like Salesforce and service now and Workday is potential for your scenario to really play out. They've got in my view anyway, outdated pricing models. You look at what's how Snowflake's pricing and the consumption basis, same with Datadog same with Stripe and new startups seem to really be a leading into the consumption-based pricing model. So how do you, what are your thoughts on that? And maybe thoughts on Adam and thoughts on SaaS disruption? >> I think my thesis still holds that. I don't think Selipsky Adam is going to go into the app space aggressively. I think Amazon wants to enable next generation apps and seeing some of the new service that they're doing is they're kind of deconstructing apps, right? They're deconstructing the parts of CRM or e-commerce and they're offering them as services. So I think you're going to see Amazon continue to say, hey we're the core parts of an app like payments or custom prediction or some machine learning things around applications you want to buy bacon, they're going to turn those things to the API and sell those services, right? So you look at things like Stripe, Twilio which are two of the biggest companies out there. They're not apps themselves, they're the components of the app, right? Either e-commerce or messaging communications. So I can see Amazon going down that path. I think Adam is a great choice, right? He was a longterm early AWS exact from the early days latent to your point Dave really helped take Tableau into kind of a cloud business acquired by Salesforce work there for a few years under Benioff the guy who created quote unquote cloud and now him coming home again and back to Amazon. So I think it'll be exciting to see how Adam runs the business. >> And John I think he's the perfect choice because he's got operations chops and he knows how to... He can help the startups disrupt. >> Yeah, and he's been a trusted soldier of Jassy from the beginning, he knows the DNA. He's got some CEO outside experience. I think that was the key he knows. And he's not going to give up Amazon speed, but this is baby, right? So he's got him in charge and he's a trusted lieutenant. >> You think. Yeah, you think he's going to hold the mic? >> Yeah. We got to go. Jerry Chen thank you very much for coming on. Really appreciate it. Great to see you. Thanks for coming on our inaugural cube on cloud AWS startup event. Now for the 10 startups, enjoy the sessions at 12:30 Pacific, we're going to have the closing keynote. I'm John Ferry for Dave Vellante and our special guests, thanks for watching and enjoy the rest of the day and the 10 startups. (upbeat music)
SUMMARY :
of the most important stories in cloud. Thanks for having me. And they're going to present today it's really great to see Jeremy is the brains behind and partnering with you and great to have you on So the next one we've from the startup market to as AWS brings the cloud to the edge. One of the things that's coming up I mean, that's the bottom line. No better guests to have you Jeff for the past decade or so, going hard in the month or so run up to reinvent So I've got to ask you and one of the things that We've seen that as the move to digital, and sensors on the factory Well, Jeff and the spirit So one of the things you think about He basically nailed the answer. And so the expectation to help you address those use cases You're getting the early days at the from the ground I go, first of all, he's not going to talk of the various 5G providers. and all the interviews. And I think to me, a principal the first time we ever And that's the best thing about and you are just doing your job taking the time to spend And I love to see the and I saw the big news that forward to seeing him again, He is pumping out all the Hey, great to be here, John. One of the things I Well, and I got to say, Michael I got some questions. And so focusing on the fortune the boardrooms that are making And one of the things that we did And the way you did that is that indicate the value the patterns emerge, I want to ask you one of the things you on the patterns that you saw. and again, aligned by the fortune 500. and getting the kind of business return, as the tide is shifting to a and the fourth thing, and this and sharing the McKinsey perspective. on the succession to to be here with you guys. Because in the old days we've at the same time across the globe in the startups to attack these new waves and everything's going to be more kind of in the enterprises as new things develop. and I guess the premise because the way you build your apps and it's going to be that becomes a key part of the And the cloud guys on the What's the operational impact to this? all the bits, you have So the future value of And in the Greylock portfolio Would you trade them for NFTs Jerry? as the NFT, when we do this guys, What's the advice to the enterprises Use the time, focus on fewer startups, I have to ask you real the way we're using data finding data And one of the interesting and seeing some of the new He can help the startups disrupt. And he's not going to going to hold the mic? and the 10 startups.
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Andy Jassy Becoming the new CEO of Amazon: theCUBE Analysis
>> Narrator: From theCUBE studios in Palo Alto in Boston, connecting with thought leaders all around the world. This is a CUBE conversation. >> As you know by now, Jeff Bezos, CEO of Amazon, is stepping aside from his CEO role and AWS CEO, Andy Jassy, is being promoted to head all of Amazon. Bezos, of course, is going to remain executive chairman. Now, 15 years ago, next month, Amazon launched it's simple storage service, which was the first modern cloud offering. And the man who wrote the business plan for AWS, was Andy Jassy, and he's navigated the meteoric rise and disruption that has seen AWS grow into a $45 billion company that draws off the vast majority of Amazon's operating profits. No one in the media has covered Jassy more intimately and closely than John Furrier, the founder of SiliconANGLE. And John joins us today to help us understand on theCUBE this move and what we can expect from Jassy in his new role, and importantly what it means for AWS. John, thanks for taking the time to speak with us. >> Hey, great day. Great to see you as always, we've done a lot of interviews together over the years and we're on our 11th year with theCUBE and SiliconANGLE. But I got to be excited too, that we're simulcasters on Clubhouse, which is kind of cool. Love Clubhouse but not since the, in December. It's awesome. It's like Cube radio. It's like, so this is a Cube talk. So we opened up a Clubhouse room while we're filming this. We'll do more live hits in studio and syndicate the Clubhouse and then take questions after. This is a huge digital transformation moment. I'm part of the digital transformation club on Clubhouse which has almost 5,000 followers at the moment and also has like 500 members. So if you're not on Clubhouse, yet, if you have an iPhone go check it out and join the digital transformation club. Android users you'll have to wait until that app is done but it's really a great club. And Jeremiah Owyang is also doing a lot of stuff on digital transformation. >> Or you can just buy an iPhone and get in. >> Yeah, that's what people are doing. I can see all the influences are on there but to me, the digital transformation, it's always been kind of a cliche, the consumerization of IT, information technology. This has been the boring world of the enterprise over the past, 20 years ago. Enterprise right now is super hot because there's no distinction between enterprise and society. And that's clearly the, because of the rise of cloud computing and the rise of Amazon Web Services which was a side project at AWS, at Amazon that Andy Jassy did. And it wasn't really pleasant at the beginning. It was failed. It failed a lot and it wasn't as successful as people thought in the early days. And I have a lot of stories with Andy that he told me a lot of the inside baseball and we'll share that here today. But we started covering Amazon since the beginning. I was as an entrepreneur. I used it when it came out and a huge fan of them as a company because they just got a superior product and they have always had been but it was very misunderstood from the beginning. And now everyone's calling it the most important thing. And Andy now is becoming Andy Jassy, the most important executive in the world. >> So let's get it to the, I mean, look at, you said to me over holidays, you thought this might have something like this could happen. And you said, Jassy is probably in line to get this. So, tell us, what can you tell us about Jassy? Why is he qualified for this job? What do you think he brings to the table? >> Well, the thing that I know about Amazon everyone's been following the Amazon news is, Jeff Bezos has a lot of personal turmoil. They had his marriage fail. They had some issues with the smear campaigns and all this stuff going on, the run-ins with Donald Trump, he bought the Washington post. He's got a lot of other endeavors outside of Amazon cause he's the second richest man in the world competing with Elon Musk at Space X versus Blue Origin. So the guy's a billionaire. So Amazon is his baby and he's been running it as best he could. He's got an executive team committee they called the S team. He's been grooming people in the company and that's just been his mode. And the rise of AWS and the business performance that we've been documenting on SiliconANGLE and theCUBE, it's just been absolutely changing the game on Amazon as a company. So clearly Amazon Web Services become a driving force of the new Amazon that's emerging. And obviously they've got all their retail business and they got the gaming challenges and they got the studios and the other diversified stuff. So Jassy is just, he's just one of those guys. He's just been an Amazonian from day one. He came out of Harvard business school, drove across the country, very similar story to Jeff Bezos. He did that in 1997 and him and Jeff had been collaborating and Jeff tapped him to be his shadow, they call it, which is basically technical assistance and an heir apparent and groomed him. And then that's how it is. Jassy is not a climber as they call it in corporate America. He's not a person who is looking for a political gain. He's not a territory taker, but he's a micromanager. He loves details and he likes to create customer value. And that's his focus. So he's not a grandstander. In fact, he's been very low profile. Early days when we started meeting with him, he wouldn't meet with press regularly because they weren't writing the right stories. And everyone is, he didn't know he was misunderstood. So that's classic Amazon. >> So, he gave us the time, I think it was 2014 or 15 and he told us a story back then, John, you might want to share it as to how AWS got started. Why, what was the main spring Amazon's tech wasn't working that great? And Bezos said to Jassy, going to go figure out why and maybe explain how AWS was born. >> Yeah, we had, in fact, we were the first ones to get access to do his first public profile. If you go to the Google and search Andy Jassy, the trillion dollar baby, we had a post, we put out the story of AWS, Andy Jassy's trillion dollar baby. This was in early, this was January 2015, six years ago. And, we back then, we posited that this would be a trillion dollar total addressable market. Okay, people thought we were crazy but we wrote a story and he gave us a very intimate access. We did a full drill down on him and the person, the story of Amazon and that laid out essentially the beginning of the rise of AWS and Andy Jassy. So that's a good story to check out but really the key here is, is that he's always been relentless and competitive on creating value in what they call raising the bar outside Amazon. That's a term that they use. They also have another leadership principle called working backwards, which is like, go to the customer and work backwards from the customer in a very Steve Job's kind of way. And that's been kind of Jobs mentality as well at Apple that made them successful work backwards from the customer and make things easier. And that was Apple. Amazon, their philosophy was work backwards from the customer and Jassy specifically would say it many times and eliminate the undifferentiated heavy lifting. That was a key principle of what they were doing. So that was a key thesis of their entire business model. And that's the Amazonian way. Faster, cheaper, ship it faster, make it less expensive and higher value. While when you apply the Amazon shipping concept to cloud computing, it was completely disrupted. They were shipping code and services faster and that became their innovation strategy. More announcements every year, they out announced their competition by huge margin. They introduced new services faster and they're less expensive some say, but in the aggregate, they make more money but that's kind of a key thing. >> Well, when you, I was been listening to the TV today and there was a debate on whether or not, this support tends that they'll actually split the company into two. To me, I think it's just the opposite. I think it's less likely. I mean, if you think about Amazon getting into grocery or healthcare, eventually financial services or other industries and the IOT opportunity to me, what they do, John, is they bring in together the cloud, data and AI and they go attack these new industries. I would think Jassy of all people would want to keep this thing together now whether or not the government allows them to do that. But what are your thoughts? I mean, you've asked Andy this before in your personal interviews about splitting the company. What are your thoughts? >> Well, Jon Fortt at CNBC always asked the same question every year. It's almost like the standard question. I kind of laugh and I ask it now too because I liked Jon Fortt. I think he's an awesome dude. And I'll, it's just a tongue in cheek, Jassy. He won't answer the question. Amazon, Bezos and Jassy have one thing in common. They're really good at not answering questions. So if you ask the same question. They'll just say, nothing's ever, never say never, that's his classic answer to everything. Never say never. And he's always said that to you. (chuckles) Some say, he's, flip-flopped on things but he's really customer driven. For example, he said at one point, no one should ever build a data center. Okay, that was a principle. And then they come out and they have now a hybrid strategy. And I called them out on that and said, hey, what, are you flip-flopping? You said at some point, no one should have a data center. He's like, well, we looked at it differently and what we meant was is that, it should all be cloud native. Okay. So that's kind of revision, but he's cool with that. He says, hey, we'll revise based on what customers are doing. VMware working with Amazon that no one ever thought that would happen. Okay. So, VMware has some techies, Raghu, for instance, over there, super top notch. He worked with Jassy, directly in his team Sanjay Poonen when they went to business school together, they cut a deal. And now Amazon essentially saved VMware, in my opinion. And Pat Gelsinger drove that deal. Now, Pat Gelsinger, CEO, Intel, and Pat told me that directly in candid conversation off theCUBE, he said, hey, we have to make a decision either we're going to be in cloud or we're not going to be in cloud, we will partner. And I'll see, he was Intel. He understood the Intel inside mentality. So that's good for VMware. So Jassy does these kinds of deals. He's not afraid he's got a good stomach for business and a relentless competitor. >> So, how do you think as you mentioned Jassy is a micromanager. He gets deep into the technology. Anybody who's seen his two hour, three hour keynotes. No, he has a really fine grasp of the technology across the entire stack. How do you think John, he will approach things like antitrust, the big tech lash of the unionization of the workforce at Amazon? How do you think Jassy will approach that? >> Well, I think one of the things that emerges Jassy, first of all, he's a huge sports fan. And many people don't know that but he's also progressive person. He's very progressive politically. He's been on the record and off the record saying things like, obviously, literacy has been big on, he's been on basically unrepresented minorities, pushing for that, and certainly cloud computing in tech, women in tech, he's been a big proponent. He's been a big supporter of Teresa Carlson. Who's been rising star at Amazon. People don't know who Teresa Carlson is and they should check out her. She's become one of the biggest leaders inside Amazon she's turned around public sector from the beginning. She ran that business, she's a global star. He's been a great leader and he's been getting, forget he's a micromanager, he's on top of the details. I mean, the word is, and nothing gets approved without Andy, Andy seeing it. But he's been progressive. He's been an Amazon original as they call it internally. He's progressive, he's got the business acumen but he's perfect for this pragmatic conversation that needs to happen. And again, because he's so technically strong having a CEO that's that proficient is going to give Amazon an advantage when they have to go in and change how DC works, for instance, or how the government geopolitical landscape works, because Amazon is now a global company with regions all over the place. So, I think he's pragmatic, he's open to listening and changing. I think that's a huge quality >> Well, when you think of this, just to set the context here for those who may not know, I mean, Amazon started as I said back in 2006 in March with simple storage service that later that year they announced EC2 which is their compute platform. And that was the majority of their business, is still a very large portion of their business but Amazon, our estimates are that in 2020, Amazon did 45 billion, 45.4 billion in revenue. That's actually an Amazon reported number. And just to give you a context, Azure about 26 billion GCP, Google about 6 billion. So you're talking about an industry that Amazon created. That's now $78 billion and Amazon at 45 billion. John they're growing at 30% annually. So it's just a massive growth engine. And then another story Jassy told us, is they, he and Jeff and the team talked early on about whether or not they should just sort of do an experiment, do a little POC, dip their toe in and they decided to go for it. Let's go big or go home as Michael Dell has said to us many times, I mean, pretty astounding. >> Yeah. One of the things about Jassy that people should know about, I think there's some compelling relative to the newest ascension to the CEO of Amazon, is that he's not afraid to do new things. For instance, I'll give you an example. The Amazon Web Services re-invent their annual conference grew to being thousands and thousands of people. And they would have a traditional after party. They called a replay, they'd have a band like every tech conference and their conference became so big that essentially, it was like setting up a live concert. So they were spending millions of dollars to set up basically a one night concert and they'd bring in great, great artists. So he said, hey, what's been all this cash? Why don't we just have a festival? So they did a thing called Intersect. They got LA involved from creatives and they basically built a weekend festival in the back end of re-invent. This was when real life was, before COVID and they turned into an opportunity because that's the way they think. They like to look at the resources, hey, we're already all in on this, why don't we just keep it for the weekend and charge some tickets and have a good time. He's not afraid to take chances on the product side. He'll go in and take a chance on a new market. That comes from directly from Bezos. They try stuff. They don't mind failing but they put a tight leash on measurement. They work backwards from the customer and they are not afraid to take chances. So, that's going to board well for him as he tries to figure out how Amazon navigates the contention on the political side when they get challenged for their dominance. And I think he's going to have to apply that pragmatic experimentation to new business models. >> So John I want you to take on AWS. I mean, despite the large numbers, I talked about 30% growth, Azure is growing at over 50% a year, GCP at 83%. So despite the large numbers and big growth the growth rates are slowing. Everybody knows that, we've reported it extensively. So the incoming CEO of Amazon Web Services has a TAM expansion challenge. And at some point they've got to decide, okay, how do we keep this growth engine? So, do you have any thoughts as to who might be the next CEO and what are some of their challenges as you see it? >> Well, Amazon is a real product centric company. So it's going to be very interesting to see who they go with here. Obviously they've been grooming a lot of people. There's been some turnover. You had some really strong executives recently leave, Jeff Wilkes, who was the CEO of the retail business. He retired a couple of months ago, formerly announced I think recently, he was probably in line. You had Mike Clayville, is now the chief revenue officer of Stripe. He ran all commercial business, Teresa Carlson stepped up to his role as well as running public sector. Again, she got more power. You have Matt Garman who ran the EC2 business, Stanford grad, great guy, super strong on the product side. He's now running all commercial sales and marketing. And he's also on the, was on Bezos' S team, that's the executive kind of team. Peter DeSantis is also on that S team. He runs all infrastructure. He took over for James Hamilton, who was the genius behind all the data center work that they've done and all the chip design stuff that they've innovated on. So there's so much technical innovation going on. I think you still going to see a leadership probably come from, I would say Matt Garman, in my opinion is the lead dog at this point, he's the lead horse. You could have an outside person come in depending upon how, who might be available. And that would probably come from an Andy Jassy network because he's a real fierce competitor but he's also a loyalist and he likes trust. So if someone comes in from the outside, it's going to be someone maybe he trusts. And then the other wildcards are like Teresa Carlson. Like I said, she is a great woman in tech who's done amazing work. I've profiled her many times. We've interviewed her many times. She took that public sector business with Amazon and changed the game completely. Outside the Jedi contract, she was in competitive for, had the big Trump showdown with the Jedi, with the department of defense. Had the CIA cloud. Amazon set the standard on public sector and that's directly the result of Teresa Carlson. But she's in the field, she's not a product person, she's kind of running that group. So Amazon has that product field kind of structure. So we'll see how they handle that. But those are the top three I think are going to be in line. >> So the obvious question that people always ask and it is a big change like this is, okay, in this case, what is Jassy going to bring in? And what's going to change? Maybe the flip side question is somewhat more interesting. What's not going to change in your view? Jassy has been there since nearly the beginning. What are some of the fundamental tenets that he's, that are fossilized, that won't change, do you think? >> I think he's, I think what's not going to change is Amazon, is going to continue to grow and develop their platform business and enable more SaaS players. That's a little bit different than what Microsoft's doing. They're more SaaS oriented, Office 365 is becoming their biggest application in terms of revenue on Microsoft side. So Amazon is going to still have to compete and enable more ecosystem partners. I think what's not going to change is that Bezos is still going to be in charge because executive chairman is just a code word for "not an active CEO." So in the corporate governance world when you have an executive chairman, that's essentially the person still in charge. And so he'll be in charge, will still be the boss of Andy Jassy and Jassy will be running all of Amazon. So I think that's going to be a little bit the same, but Jassy is going to be more in charge. I think you'll see a team change over, whether you're going to see some new management come in, Andy's management team will expand, I think Amazon will stay the same, Amazon Web Services. >> So John, last night, I was just making some notes about notable transitions in the history of the tech business, Gerstner to Palmisano, Gates to Ballmer, and then Ballmer to Nadella. One that you were close to, David Packard to John Young and then John Young to Lew Platt at the old company. Ellison to Safra and Mark, Jobs to Cook. We talked about Larry Page to Sundar Pichai. So how do you see this? And you've talked to, I remember when you interviewed John Chambers, he said, there is no rite of passage, East coast mini-computer companies, Edson de Castro, Ken Olsen, An Wang. These were executives who wouldn't let go. So it's of interesting to juxtapose that with the modern day executive. How do you see this fitting in to some of those epic transitions that I just mentioned? >> I think a lot of people are surprised at Jeff Bezos', even stepping down. I think he's just been such the face of Amazon. I think some of the poll numbers that people are doing on Twitter, people don't think it's going to make a big difference because he's kind of been that, leader hand on the wheel, but it's been its own ship now, kind of. And so depending on who's at the helm, it will be different. I think the Amazon choice of Andy wasn't obvious. And I think a lot of people were asking the question who was Andy Jassy and that's why we're doing this. And we're going to be doing more features on the Andy Jassy. We got a tons, tons of content that we've we've had shipped, original content with them. We'll share more of those key soundbites and who he is. I think a lot of people scratching their head like, why Andy Jassy? It's not obvious to the outsiders who don't know cloud computing. If you're in the competing business, in the digital transformation side, everyone knows about Amazon Web Services. Has been the most successful company, in my opinion, since I could remember at many levels just the way they've completely dominated the business and how they change others to be dominant. So, I mean, they've made Microsoft change, it made Google change and even then he's a leader that accepts conversations. Other companies, their CEOs hide behind their PR wall and they don't talk to people. They won't come on Clubhouse. They won't talk to the press. They hide behind their PR and they feed them, the media. Jassy is not afraid to talk to reporters. He's not afraid to talk to people, but he doesn't like people who don't know what they're talking about. So he doesn't suffer fools. So, you got to have your shit together to talk to Jassy. That's really the way it is. And that's, and he'll give you mind share, like he'll answer any question except for the ones that are too tough for him to answer. Like, are you, is facial recognition bad or good? Are you going to spin out AWS? I mean these are the hard questions and he's got a great team. He's got Jay Carney, former Obama press secretary working for him. He's been a great leader. So I'm really bullish on, is a good choice. >> We're going to jump into the Clubhouse here and open it up shortly. John, the last question for you is competition. Amazon as a company and even Jassy specifically I always talk about how they don't really focus on the competition, they focus on the customer but we know that just observing these folks Bezos is very competitive individual. Jassy, I mean, you know him better than I, very competitive individual. So, and he's, Jassy has been known to call out Oracle. Of course it was in response to Larry Ellison's jabs at Amazon regarding database. But, but how do you see that? Do you see that changing at all? I mean, will Amazon get more publicly competitive or they stick to their knitting, you think? >> You know this is going to sound kind of a weird analogy. And I know there's a lot of hero worshiping on Elon Musk but Elon Musk and Andy Jassy have a lot of similarities in the sense of their brilliance. They got both a brilliant people, different kinds of backgrounds. Obviously, they're running different things. They both are builders, right? If you were listening to Elon Musk on Clubhouse the other night, what was really striking was not only the magic of how it was all orchestrated and what he did and how he interviewed Robin Hood. He basically is about building stuff. And he was asked questions like, what advice do you give startups? He's like, if you need advice you shouldn't be doing startups. That's the kind of mentality that Jassy has, which is, it's not easy. It's not for the faint of heart, but Elon Musk is a builder. Jassy builds, he likes to build stuff, right? And so you look at all the things that he's done with AWS, it's been about enabling people to be successful with the tools that they need, adding more services, creating things that are lower price point. If you're an entrepreneur and you're over the age of 30, you know about AWS because you know what, it's cheaper to start a business on Amazon Web Services than buying servers and everyone knows that. If you're under the age of 25, you might not know 50 grand to a hundred thousand just to start something. Today you get your credit card down, you're up and running and you can get Clubhouses up and running all day long. So the next Clubhouse will be on Amazon or a cloud technology. And that's because of Andy Jassy right? So this is a significant executive and he continue, will bring that mindset of building. So, I think the digital transformation, we're in the digital engine club, we're going to see a complete revolution of a new generation. And I think having a new leader like Andy Jassy will enable in my opinion next generation talent, whether that's media and technology convergence, media technology and art convergence and the fact that he digs music, he digs sports, he digs tech, he digs media, it's going to be very interesting to see, I think he's well-poised to be, and he's soft-spoken, he doesn't want the glamorous press. He doesn't want the puff pieces. He just wants to do what he does and he puts his game do the talking. >> Talking about advice at startups. Just a quick aside. I remember, John, you and I when we were interviewing Scott McNealy former CEO of Sun Microsystems. And you asked him advice for startups. He said, move out of California. It's kind of tongue in cheek. I heard this morning that there's a proposal to tax the multi-billionaires of 1% annually not just the one-time tax. And so Jeff Bezos of course, has a ranch in Texas, no tax there, but places all over. >> You see I don't know. >> But I don't see Amazon leaving Seattle anytime soon, nor Jassy. >> Jeremiah Owyang did a Clubhouse on California. And the basic sentiment is that, it's California is not going away. I mean, come on. People got to just get real. I think it's a fad. Yeah. This has benefits with remote working, no doubt, but people will stay here in California, the network affects beautiful. I think Silicon Valley is going to continue to be relevant. It's just going to syndicate differently. And I think other hubs like Seattle and around the world will be integrated through remote work and I think it's going to be much more of a democratizing effect, not a win lose. So that to me is a huge shift. And look at Amazon, look at Amazon and Microsoft. It's the cloud cities, so people call Seattle. You've got Google down here and they're making waves but still, all good stuff. >> Well John, thanks so much. Let's let's wrap and let's jump into the Clubhouse and hear from others. Thanks so much for coming on, back on theCUBE. And many times we, you and I've done this really. It was a pleasure having you. Thanks for your perspectives. And thank you for watching everybody, this is Dave Vellante for theCUBE. We'll see you next time. (soft ambient music)
SUMMARY :
leaders all around the world. the time to speak with us. and syndicate the Clubhouse Or you can just buy I can see all the influences are on there So let's get it to and the other diversified stuff. And Bezos said to Jassy, And that's the Amazonian way. and the IOT opportunity And he's always said that to you. of the technology across the entire stack. I mean, the word is, And just to give you a context, and they are not afraid to take chances. I mean, despite the large numbers, and that's directly the So the obvious question So in the corporate governance world So it's of interesting to juxtapose that and how they change others to be dominant. on the competition, over the age of 30, you know about AWS not just the one-time tax. But I don't see Amazon leaving and I think it's going to be much more into the Clubhouse and hear from others.
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Dec 10th Keynote Analysis Dave Vellante & Dave Floyer | AWS re:Invent 2020
>>From around the globe. It's the queue with digital coverage of AWS reinvent 2020 sponsored by Intel, AWS and our community partners. >>Hi, this is Dave Volante. Welcome back to the cubes. Continuous coverage of AWS reinvent 2020, the virtual version of the cube and reinvent. I'm here with David foyer. Who's the CTO Wiki Bon, and we're going to break down today's infrastructure keynote, which was headlined by Peter DeSantis. David. Good to see you. Good to see you. So David, we have a very tight timeframe and I just want to cover a couple of things. Something that I've learned for many, many years, working with you is the statement. It's all about recovery. And that really was the first part of Peter's discussion today. It was, he laid out the operational practices of AWS and he talked a lot about, he actually had some really interesting things up there. You know, you use the there's no compression algorithm for experience, but he talked a lot about availability and he compared AWS's availability philosophy with some of its competitors. >>And he talked about generators being concurrent and maintainable. He got, he took it down to the batteries and the ups and the thing that impressed me, most of the other thing that you've taught me over the years is system thinking. You've got to look at the entire system. That one little component could have Peter does emphasis towards a huge blast radius. So what AWS tries to do is, is constrict that blast radius so he can sleep at night. So non-disruptive replacements of things like batteries. He talked a lot about synchronous versus asynchronous trade-offs and it was like, kind of async versus sync one-on-one synchronous. You got latency asynchronous, you got your data loss to exposure. So a lot of discussions around that, but what was most interesting is he CA he compared and contrasted AWS's philosophy on availability zones, uh, with the competition. And he didn't specifically call out Microsoft and Google, but he showed some screenshots of their websites and the competition uses terms like usually available and generally available this meaning that certain regions and availability zone may not be available. That's not the case with AWS, your thoughts on that. >>They have a very impressive track record, uh, despite the, a beta the other day. Um, but they've got a very impressive track record. I, I think there is a big difference, however, between a general purpose computing and, uh, mission critical computing. And when you've got to bring up, uh, databases and everything else like that, then I think there are other platforms, uh, which, uh, which in the longterm, uh, AWS in my view, should be embracing that do a better job in mission critical areas, uh, in terms of bringing things up and not using data and recovery. So that's, that's an area which I think AWS will need to partner with in the past. >>Yeah. So, um, the other area of the keynote that was critical was, um, he spent a lot of time on custom Silicon and you and I have talked about this a lot, of course, AWS and Intel are huge partners. Uh, but, but we know that Intel owns its own fabs, uh, it's competitors, you know, we'll outsource to the other, other manufacturers. So Intel is motivated to put as much function on the real estate as possible to create general purpose processors and, and get as much out of that real estate as they possibly can. So what AWS has been been doing, and they certainly didn't throw Intel under the bus. They were very complimentary and, and friendly, but they also lay it out that they're developing a number of components that are custom Silicon. They talked about the nitro controllers, uh, inferential, which is, you know, specialized chips around, around inference to do things like PI torch, uh, and TensorFlow. >>Uh, they talked about training them, you know, the new training ship for training AI models or ML models. They spent a lot of time on Gravatar, which is 64 bit, like you say, everything's 64 bit these days, but it's the arm processor. And so, you know, they, they didn't specifically mention Moore's law, but they certainly taught, they gave, uh, a microprocessor one Oh one overview, which I really enjoyed. They talked about, they didn't specifically talk about Moore's law, but they talked about the need to put, put on more, more cores, uh, and then running multithreaded apps and the whole new programming models that, that brings out. Um, and, and, and basically laid out the case that these specialized processors that they're developing are more efficient. They talked about all these cores and the overhead that, that those cores bring in the difficulty of keeping those processors, those cores busy. >>Uh, and so they talked about symmetric, uh, uh, a simultaneous multi-threading, uh, and sharing cores, which like, it was like going back to the old days of, of microprocessor development. But the point being that as you add more cores and you have that overhead, you get non-linear, uh, performance improvements. And so, so it defeats the notion of scale out, right? And so what I, what I want to get to is to get your take on this as you've been talking for a long, long time about arm in the data center, and remind me just like object storage. We talked for years about object storage. It never went anywhere until Amazon brought forth simple storage service. And then object storage obviously is, you know, a mainstream mainstream storage. Now I see the same thing happening, happening with, with arm and the data center specifically, of course, alternative processes are taking off, but, but what's your take on all this? You, you listened to the keynote, uh, give us your takeaways. >>Well, let's go back to first principles for a second. Why is this happening? It's happening because of volume, volume, volume, volume is incredibly important, obviously in terms of cost. Um, and if you, if you're, if you look at a volume, uh, arm is, is, was based on the volumes that came from that from the, uh, from the, um, uh, handhelds and all of their, all of the mobile stuff that's been generating. So there's billions of chips being made, uh, on that. >>I can interrupt you for a second, David. So we're showing a slide here, uh, and, and it's, it's, it, it, it relates to volume and somewhat, I mean, we, we talk a lot about the volume that flash for instance gained from the consumer. Uh, and, and, and now we're talking about these emerging workloads. You call them matrix workloads. These are things like AI influencing edge work, and this gray area shows these alternative workloads. And that's really what Amazon is going after. So you show in this chart, you know, basically very small today, 2020, but you show a very large and growing position, uh, by the end of this decade, really eating into traditional, the traditional space. >>That, that that's absolutely correct. And, and that's being led by what's happening in the mobile market. If you look at all of the work that's going on, on your, on your, uh, Apple, uh, Apple iPhone, there's a huge amount of, uh, modern, uh, matrix workloads are going there to help you with your photography and everything like that. And that's going to come into the, uh, into the data center within, within two years. Uh, and that's what, what, uh, AWS is focusing on is capabilities of doing this type of new workload in real time. And, and it's hundreds of times, hundreds of times more processing, uh, to do these workloads and it's gotta be done in real time. >>Yeah. So we have a, we have a chart on that this bar chart that you've, you've produced. Uh, I don't know if you can see the bars here. Um, I can't see them, but, but maybe we can, we can editorialize. So on the left-hand side, you basically have traditional workloads, uh, on blue and you have matrix workloads. What you calling these emerging workloads and red you, so you show performance 0.9, five versus 50, then price performance for traditional 3.6. And it's more than 150 times greater for ARM-based workload. >>Yeah. And that's a analysis of the previous generation of arm. And if you take the new ones, the M one, for example, which has come in to the, uh, to the PC area, um, that's going to be even higher. So the arm is producing hybrid computers, uh, multi, uh, uh, uh, heterogeneous computers with multiple different things inside the computer. And that is making life a lot more efficient. And especially in the inference world, they're using NPUs instead of GPU's, they conferred about four times more NPUs that you can GPU's. And, um, uh, it, it's just a, uh, it's a different world and, uh, arm is ahead because it's done all the work in the volume area, and that's now going to go into PCs and, and it's going to, going to go into the data center. >>Okay, great. Now, yeah, if we could, uh, uh, guys bring up the, uh, the, the other chart that's titled workloads moving to ARM-based servers, this one is just amazing to me, David, you'll see that I, for some reason, the slides aren't translating, so, uh, forget that, forget the slides. So, um, but, but basically you have the revenue coming from arm as to be substantially higher, uh, in the out years, uh, or certainly substantially growing more than the traditional, uh, workload revenue. Now that's going to take a decade, but maybe you could explain, you know, why you see that. >>Yeah, the, the, the, the, the reason is that these matrix workloads, uh, and also, uh, the offload of like nitro is doing it's the offload of the storage and the networking from the, the main CPU's, uh, the dis-aggregation of computing, uh, plus the traditional workloads, which can move, uh, over or are moving over and where AWS, uh, and, and Microsoft and the PC and Apple, and the PC where those leaders are leading us is that they are doing the hard work of making sure that their software, uh, and their API APIs can utilize the capabilities of arm. Uh, so, uh, it's, it's the it, and the advantage that AWS has of course, is that enormous economies of scale, across many, many users. Uh, that's going to take longer to go into the, the enterprise data center much longer, but the, the, uh, Microsoft, Google and AWS, they're going to be leading the charge of this movement, all of arm into the data center. Uh, it was amazing some of the people or what some of the arm customers or the AWS customers were seeing today with much faster performance and much lower price. It was, they were, they were affirming. Uh, and, and the fundamental reason is that arm are two generations of production. They are in at the moment at five nano meters, whereas, um, Intel is still at 10. Uh, so that's a big, big issue that, uh, Intel have to address. Yeah. And so >>You get, you've been getting this core creep, I'll call it, which brings a lot of overhead. And now you're seeing these very efficient, specialized processes in your premises. We're going to see these explode for these new workloads. And in particular, the edge is such an enormous opportunity. I think you've pointed out that you see a big, uh, uh, market for edge, these edge emergent edge workloads kind of start in the data center and then push out to the edge. Andy Jassy says that the edge, uh, or, or we're going to bring AWS to the edge of the data center is just another edge node. I liked that vision, your thoughts. >>Uh, I, I think that is a, a compelling vision. I think things at the edge, you have many different form factors. So, uh, you, you will need an edge and a car for example, which is cheap enough to fit into a car and it's, but it's gotta be a hundred times more processing than it is in the, in the computers, in the car at the moment, that's a big leap and, and for, to get to automated driving, uh, but that's going to happen. Um, and it's going to happen on ARM-based systems and the amount of work that's going to go out to the edge is enormous. And the amount of data that's generated at the edge is enormous. That's not going to come back to the center, that's going to be processed at the edge, and the edge is going to be the center. If you're like of where computing is done. Uh, it doesn't mean to say that you're not going to have a lot of inference work inside the data center, but a lot of, lot of work in terms of data and processing is move, is going to move into the edge over the next decade. >>Yeah, well, many of, uh, AWS is edge offerings today, you know, assume data is going to be sent back. Although of course you see outpost and then smaller versions of outposts. That's a, to me, that's a clue of what's coming. Uh, basically again, bringing AWS to, to, to the edge. I want to also touch on, uh, Amazon's, uh, comments on renewable. Peter has talked a lot about what they're doing to reduce carbon. Uh, one of the interesting things was they're actually reusing their cooling water that they clean and reuse. I think, I think you said three or multiple times, uh, and then they put it back out and they were able to purify it and reuse it. So, so that's a really great sustainable story. There was much more to it. Uh, but I think, you know, companies like Amazon, especially, you know, large companies really have a responsibility. So it's great to see Amazon stepping up. Uh, anyway, we're out of time, David, thanks so much for coming on and sharing your insights really, really appreciate it. Those, by the way, those slides of Wiki bond.com has a lot of David's work on there. Apologize for some of the data not showing through, but, uh, working in real time here. This is Dave Volante for David foyer. Are you watching the cubes that continuous coverage of AWS reinvent 2020, we'll be right back.
SUMMARY :
It's the queue with digital coverage of Who's the CTO Wiki Bon, and we're going to break down today's infrastructure keynote, That's not the case with AWS, your thoughts on that. a beta the other day. uh, inferential, which is, you know, specialized chips around, around inference to do things like PI Uh, they talked about training them, you know, the new training ship for training AI models or ML models. Uh, and so they talked about symmetric, uh, uh, a simultaneous multi-threading, uh, on that. So you show in this chart, you know, basically very small today, 2020, but you show a very And that's going to come into the, uh, into the data center within, So on the left-hand side, you basically have traditional workloads, And especially in the inference world, they're using NPUs instead of more than the traditional, uh, workload revenue. the main CPU's, uh, the dis-aggregation of computing, in the data center and then push out to the edge. and the edge is going to be the center. Uh, one of the interesting things was they're actually reusing their cooling water
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