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John Sankovich, Smartronix & John Brigden, AWS | AWS Summit 2021


 

>>Hi everyone. Welcome to the cubes coverage of eight of his public sector summit live in Washington D. C, where it's a face to face real event. I'm johN for a year host but virtual events. Hybrid events were hybrid event as well. We've got a great remote interview. Got a guest here in person, Jon Stankovic, president of cloud solutions. Smartronix and Britain was the VP of eight of his managed services, also known as A M. S with amazon web services, jOHN and jOHN and three johns here. Welcome to the cube remote >>in person. >>Hybrid. >>Thanks. Thank you. Great to be on the cube longtime viewer and I really appreciate what you >>do for fun to be here remotely but I feel like it right there. >>Yeah, I love the hybrid if it's only gonna get better next time will be in the metaverse soon. But uh, jOHn on the line there, I want to ask you with AWS managed services, take us through what you guys are doing with Smart Trust because this is an interesting service you guys are working together. How's that relates at the table for us. >>Yeah, well, you know, we're really excited about this announcement, We've been working with Smartronix since we launched A. M S 4.5 years ago. So we've been able to build up working with them, you know, a huge library of automation capabilities and this really just formalised as that in an offer for our joint customers where we can bring the expertise from AWS and Smartronix and offer a full solution that's highly integrated to help help our customers jointly accelerate their cloud adoption as well as their operating model transformation as they start to move to a more devops motion and they need help. We're there together to provide our expertise and make that simple for them. >>Well I appreciate the call. You john b john s over here. Js john Stankevich. Um tell me about Smart trust because you heard what's going on with devoPS to point a whole revolutions going on in devops, you're starting to see a highly accelerated modern application development environment which means that the software developers are setting the pace there, the pace car of the innovation, right? And so other teams like security or I. T. Become blockers. Blockers a drag and anchor. So the shift left on security for instance is causing a lot of problems on the security team. So all this is going on like right now so still the speed is the game. What's your take? >>Sure so absolutely. I think that's where this partnership really really excels. You know, we want customers to focus on their mission, you know, national security, health care outcomes. Um we want them to kind of take the rest off their plate. So when you say some of the quote unquote blockers around security uh Smartronix has invested heavily in a federally authorized platform that sits on top of what a WS has done from a Fed ramp and so right off the bat speed agility. We don't want our customers spending time replicating things that we've done at scale and leveraging what AWS has and so by kind of utilizing this, this joint offer all of a sudden a big part of that compliance is taken care of. Uh, and then things like devoPS, things like SRE models that you hear a lot about, we fold all that into this uh, combined service offering. >>I know a little about what you guys are doing. You mentioned SRE is very cool, but let's take a minute to explain what you guys are doing because you guys are on the cutting edge of solving a lot of problems from infrastructure fools around the deVOPS stack. What are you guys doing in the cloud services? >>Sure. So I think jOHN hit a little bit on it. But you know, we look at AMS as best in breed at scale managing core parts of the U. S. Infrastructure. What Smartronix does is many times customers have some unique requirements and we take that core kind of powered by aims and we try and fill in those kind of complementary skill sets and complementary requirements. And so something like the devops, which is basically making sure that those people developing that software, they have also the ability to manage it and on an ongoing basis. Kind of run it. We develop all the frameworks and that's part of this offering to enable that. >>What's the solution jOHN B because I think you guys don't, this is people have challenges. I want to understand those challenges. And then when they go to the external managed service, what's involved, you walk us through that? Because I think that's important. >>Yeah, sure. You know, it turns out jOHN nailed this one. That moving to the cloud can be, can be a big transformation for many, many enterprises and government teams. Right. They worked for many years and have an ecosystem in their traditional data center. But when they move to the cloud, there's a lot of moving pieces and so what we like to focus on is helping them with the undifferentiated aspects of safely and automating cloud operations. So working with, with Smartronix allows us to take what we're doing across the infrastructure services, around security, around automation, around patching instance management, container management, all of those uh, undifferentiated, heavy lifting passed by now with Smartronix and expertise across the application layer across customers, unique environments across federal and moderate the various government standards and compliance is, and we think we're able to get, take a customer um, from kind of really early stage cloud experience and rapidly deploy configure and get them into a very stable scalable posture operationally on the cloud so that they can start to invest in their people, their skills and their differentiated application on the cloud that really drive the differentiation in their business and not have to worry about best practice configurations and operational run books and, and and automation is and and and the latest dep sec ops capabilities that will pick up for them while they're training and getting, they're getting their emotions in place, >>jOHn is on the Smartronix side. Talk about the difference between scale okay. Which is a big issue with cloud these customers want to have with AMS but then you also have some scale, maybe some scale to but highly compliant environments, regulated industries, for instance, this is the hot areas because scale is unwieldy, but if you don't want get rain it in, it can be chaotic. Right? So also regulations and compliance is a huge issue. >>Yeah. What what we found is um, at times customers look at it and they just get frustrated because it can be kind of intimidating and we as a combined team really have spent a lot of time we have accelerators to walk customers through that process and a really flexible model. If they feel that they have a lot of domain expertise in it, then we'll just kind of be almost a supporter other customers look at it and say, you know, we'd like you to take the entire patch of that compliance and so highly regulated environments. Both commercial D. O. D. National Security, um federal civilian agencies, state and local, they're all looking to this and saying we really want someone that's been through things like the U. S. Audited managed service provider, things like they're managed security service provider, things like fed ramp or D. O. D. Ill four and five. And I think to be honest Smartronix has just invested heavily in that with the goal of reducing all that complexity and it's it's really been taken off and we really appreciate the partnership specifically with jOHn and uh the A. W. S. A. M. S. Team. >>All right so you guys were going together, what's the ultimate benefit to the customer? >>I can I'll give my thing right off the bat all this innovation coming out of A. W. S. Um It's fantastic but only if you have the ability to take advantage of it. And so thousands of new services being rolled out. We really want customers to be able to take advantage of that and let at times us do what we do best and let them focus on their mission. And I think that's what really AWS is all about and we just feel very fortunate to be an enabler of that >>john be talking about talking about the staffing issues too because one of the problems that we have been reporting and this has come up at every reinvest on the max. Peterson about this as well. He's promised last year was gonna train 29 million people. See how that comes out of reinvent when the report card comes back. I was kinda busting his chops a little bit there but he had a smile on his face I think is gonna hit the numbers a lot of times, Maybe people don't have an SRE they don't have a devout person or they have some staff that they're in transition or transforming this is a huge factor. What's your take on this, >>you know, that that is so important, you know, as john mentioned, it's all about helping the customers focused and and their their cloud talent is scarce and it's a scarce resource and you you want to make sure that your cloud talent is working on the cool stuff or they're going to leave and and as you train and skill, these folks, they want to focus on what really impacts the business, what's really differentiating doing, you know, doing the cloud and the necessities on operations and operational tasks and sec ops and things like that, sometimes, that's not the sexiest part of the work that the customer really wants to focus their team on. So again, I think together we're able to help drive high levels of automation and really do that day in and day out work that is not necessarily the differentiator of their business and that's going to attract and keep the best and brightest minds in these in these customers um which allows us to help them with the undifferentiated aspects of of the heavy lifting. >>Not only is availability of people, it's keeping the people, I love that great call out there, Okay, where does this go? Where's the relationship. So you guys are partnering, you have the M. S. Is going on? Strong managed services not gonna go away mormon people were using managed services. It's part of the ecosystem within the ecosystem. What's next in the relationship? >>Well, I think, you know, I'll speak first, john, I'm sure you've got some thoughts to, but you know, we've got so many things on our plate around predictive operations and the predictive capabilities that we're excited about tackling together. Obviously there's all sorts of unique applications that require even deeper capabilities and working with Smartronix to help us, you know, provide even greater insight into the application layer. So I kind of see us expanding um both horizontally as well as well as vertically and horizontally. We've got customers looking at the edge with the outpost solutions and we can snap into those capabilities as well. So there's a tremendous amount of kind of, I'd say vertical and horizontal opportunity that we can continue to expand it together, >>john your reaction, That's >>pretty right on Absolutely. I think john Berger really hit it and I think really machine learning, you know, that's a big area of focus, if you look at all this data is being collected, predictive modeling and so we have this kind of transition from a model where people were basically watching screens reacting and what the AWS MSP offer and what you know, AmS offers is really predicting, so you you're not doing that, you're not reacting, you're proactively ahead of things. And that's the honest truth is AWS is such a well run service. It just doesn't break, you know, it doesn't break like what you see in the traditional kind of legacy infrastructure. And so at times we're just continuing to climb that stack. As, as john mentioned, >>it's really interesting as you guys are, as you're talking, I'm thinking myself just go back a couple of years ago, eight years ago or so. DevoPS is a bad word. Dev's dominate up. So I was through them now, operational leverage is a huge part of this ai operations, um, the entire I. T service management being disrupted heavily by cloud operations that also facilitate rapid development models. Right? So, again, this is like under reported, but it's a really nuanced point hardened operations for security and not holding back the developers is the cloud scale. What's your guys reaction to that? >>Yeah, I completely agree. I think, you know, the automation piece of things and I think customers are still going through transitions. You know, traditionally managed services means a big staff and it's like I said, sitting there watching screens and you flip that model where you have developers actually deploying code and infrastructure to support it. It's, you know, it's very transitional and very transformative and I think that's where an offering, like what we've really partnered on really, really helps because at times it can be overwhelming for customers and we just want to simplify that. And as I've said, let them focus on their mission. >>Amen one last question before we break, because I was talking to another partner, a big part of AWS. Um, and we're talking about SAS versus solutions and sometimes if you're too Sassy, you're not really building a custom solution, but you can have the best of both worlds. A little professional services, maybe some headroom on the stack, if you will your building solutions. So the next question is, as you guys put this cutting edge innovative innovative solution together, how are your customers consuming it? Like what's the consumption? I'm assuming there must be happy because a lot of heavy lifting being taken away, they don't have to deal with house the contract process. >>Well, you know, I think, you know, we have the opportunity, we support customers and kind of all modes of their application stack. So, you know, a full stacks solution. You know, even a legacy architecture moving to the cloud requires a high degree of automation to support it. And then as those applications become modernized over time, they become much more cloud native at some point, they might even become a full stack Starzz offer. So many of our customers actually run their SAAS platform leveraging our capability as well. So, you know, I think it gives the customer a lot of optionality uh, and future kind of growth as they modernize their application stack. >>Yeah, john your reaction. Absolutely. >>I think one of the greatest benefits is it's freeing up funds to do mission work. And so instead of spending time procuring hardware and managing it and leasing data center space, they literally have more funding. And so we've seen customers literally transform their business because this piece of it's done more efficiently and they have really excess and really additional funding to do their mission. >>We love the business model innovation, faster um, higher quality, easy and inexpensive. That's the flywheel gentlemen, Thank you for coming on and get the three. John john thank you. Vice President Cloud Solutions. That Smartronix, thank you for coming on. John Barrington BP of amazon websites managed. There is a also known as AWS and A M. S. A W. S got upside down. W. M. Looks the same. Thank you guys for coming. I appreciate it. Thank you. We appreciate great great Cube covers here. eight of us summit we're live on the ground and were remote. It's a hybrid event. I'm John for your host. Thanks for watching. Mhm

Published Date : Sep 29 2021

SUMMARY :

Welcome to the cube remote Great to be on the cube longtime viewer and I really appreciate what you take us through what you guys are doing with Smart Trust because this is an interesting service you guys are working working with them, you know, a huge library of automation capabilities and this really Um tell me about Smart trust because you heard what's going on with devoPS to point a whole revolutions we want customers to focus on their mission, you know, national security, health care outcomes. what you guys are doing because you guys are on the cutting edge of solving a lot of problems from infrastructure fools around We develop all the frameworks and that's part of this offering to enable that. What's the solution jOHN B because I think you guys don't, this is people have challenges. on the cloud so that they can start to invest in their people, their skills and their then you also have some scale, maybe some scale to but highly compliant environments, you know, we'd like you to take the entire patch of that compliance and so highly regulated W. S. Um It's fantastic but only if you have the ability to take advantage john be talking about talking about the staffing issues too because one of the problems that we have been reporting the business, what's really differentiating doing, you know, doing the cloud and the necessities So you guys are partnering, you have the M. deeper capabilities and working with Smartronix to help us, you know, provide even greater insight into you know, it doesn't break like what you see in the traditional kind of legacy infrastructure. it's really interesting as you guys are, as you're talking, I'm thinking myself just go back a couple of years ago, I think, you know, the automation piece of things and I think So the next question is, as you guys put this cutting Well, you know, I think, you know, we have the opportunity, we support customers and kind of all modes of their application Yeah, john your reaction. and they have really excess and really additional funding to Thank you guys for coming.

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Sandy Carter, AWS | AWS Summit DC 2021


 

>>text, you know, consumer opens up their iphone and says, oh my gosh, I love the technology behind my eyes. What's it been like being on the shark tank? You know, filming is fun, hang out, just fun and it's fun to be a celebrity at first your head gets really big and you get a good tables at restaurants who says texas has got a little possess more skin in the game today in charge of his destiny robert Hirschbeck, No stars. Here is CUBA alumni. Yeah, okay. >>Hi. I'm john Ferry, the co founder of silicon angle Media and co host of the cube. I've been in the tech business since I was 19 1st programming on many computers in a large enterprise and then worked at IBM and Hewlett Packard total of nine years in the enterprise brian's jobs from programming, Training, consulting and ultimately as an executive salesperson and then started my first company with 1997 and moved to Silicon Valley in 1999. I've been here ever since. I've always loved technology and I love covering you know, emerging technology as trained as a software developer and love business and I love the impact of software and technology to business to me creating technology that starts the company and creates value and jobs is probably the most rewarding things I've ever been involved in. And I bring that energy to the queue because the Cubans were all the ideas are and what the experts are, where the people are and I think what's most exciting about the cube is that we get to talk to people who are making things happen, entrepreneur ceo of companies, venture capitalists, people who are really on a day in and day out basis, building great companies and the technology business is just not a lot of real time live tv coverage and, and the cube is a non linear tv operation. We do everything that the T. V guys on cable don't do. We do longer interviews. We asked tougher questions, we ask sometimes some light questions. We talked about the person and what they feel about. It's not prompted and scripted. It's a conversation authentic And for shows that have the Cube coverage and makes the show buzz. That creates excitement. More importantly, it creates great content, great digital assets that can be shared instantaneously to the world. Over 31 million people have viewed the cube and that is the result. Great content, great conversations and I'm so proud to be part of you with great team. Hi, I'm john ferrier. Thanks for watching the cube. >>Hello and welcome to the cube. We are here live on the ground in the expo floor of a live event. The AWS public sector summit. I'm john for your host of the cube. We're here for the next two days. Wall to wall coverage. I'm here with Sandy carter to kick off the event. Vice president partner as partners on AWS public sector. Great to see you Sandy, >>so great to see you john live and in person, right? >>I'm excited. I'm jumping out of my chair because I did a, I did a twitter periscope yesterday and said a live event and all the comments are, oh my God, an expo floor a real events. Congratulations. >>True. Yeah. We're so excited yesterday. We had our partner day and we sold out the event. It was rock them and pack them and we had to turn people away. So what a great experience. Right, >>Well, I'm excited. People are actually happy. We tried, we tried covering mobile world congress in Barcelona. Still, people were there, people felt good here at same vibe. People are excited to be in person. You get all your partners here. You guys have had had an amazing year. Congratulations. We did a couple awards show with you guys. But I think the big story is the amazon services for the partners. Public sector has been a real game changer. I mean we talked about it before, but again, it continues to happen. What's the update? >>Yeah, well we had, so there's lots of announcements. So let me start out with some really cool growth things because I know you're a big growth guy. So we announced here at the conference yesterday that our government competency program for partners is now the number one industry in AWS for are the competency. That's a huge deal. Government is growing so fast. We saw that during the pandemic, everybody was moving to the cloud and it's just affirmation with the government competency now taking that number one position across AWS. So not across public sector across AWS and then one of our fastest growing areas as well as health care. So we now have an A. T. O. Authority to operate for HIPPA and Hi trust and that's now our fastest growing area with 85% growth. So I love that new news about the growth that we're seeing in public sector and all the energy that's going into the cloud and beyond. >>You know, one of the things that we talked about before and another Cuban of you. But I want to get your reaction now current state of the art now in the moment the pandemic has highlighted the antiquated outdated systems and highlighted help inadequate. They are cloud. You guys have done an amazing job to stand up value quickly now we're in a hybrid world. So you've got hybrid automation ai driving a complete change and it's happening pretty quick. What's the new things that you guys are seeing that's emerging? Obviously a steady state of more growth. But what's the big success programs that you're seeing right now? >>Well, there's a few new programs that we're seeing that have really taken off. So one is called proserve ready. We announced yesterday that it's now G. A. And the U. S. And a media and why that's so important is that our proserve team a lot of times when they're doing contracts, they run out of resources and so they need to tap on the shoulder some partners to come and help them. And the customers told us that they wanted them to be pro served ready so to have that badge of honor if you would that they're using the same template, the same best practices that we use as well. And so we're seeing that as a big value creator for our partners, but also for our customers because now those partners are being trained by us and really helping to be mentored on the job training as they go. Very powerful program. >>Well, one of the things that really impressed by and I've talked to some of your MSP partners on the floor here as they walk by, they see the cube, they're all doing well. They're all happy. They got a spring in their step. And the thing is that this public private partnerships is a real trend we've been talking about for a while. More people in the public sector saying, hey, I want I need a commercial relationship, not the old school, you know, we're public. We have all these rules. There's more collaboration. Can you share your thoughts on how you see that evolving? Because now the partners in the public sector are partnering closer than ever before. >>Yeah, it's really um, I think it's really fascinating because a lot of our new partners are actually commercial partners that are now choosing to add a public sector practice with them. And I think a lot of that is because of these public and private partnerships. So let me give you an example space. So we were at the space symposium our first time ever for a W. S at the space symposium and what we found was there were partners, they're like orbital insight who's bringing data from satellites, There are public sector partner, but that data is being used for insurance companies being used for agriculture being used to impact environment. So I think a lot of those public private partnerships are strengthening as we go through Covid or have like getting alec of it. And we do see a lot of push in that area. >>Talk about health care because health care is again changing radically. We talked to customers all the time. They're like, they have a lot of legacy systems but they can't just throw them away. So cloud native aligns well with health care. >>It does. And in fact, you know, if you think about health care, most health care, they don't build solutions themselves, they depend on partners to build them. So they do the customer doesn't buy and the partner does the build. So it's a great and exciting area for our partners. We just launched a new program called the mission accelerator program. It's in beta and that program is really fascinating because our healthcare partners, our government partners and more now can use these accelerators that maybe isolate a common area like um digital analytics for health care and they can reuse those. So it's pretty, I think it's really exciting today as we think about the potential health care and beyond. >>You know, one of the challenge that I always thought you had that you guys do a good job on, I'd love to get your reaction to now is there's more and more people who want to partner with you than ever before. And sometimes it hasn't always been easy in the old days like to get fed ramp certified or even deal with public sector. If you were a commercial vendor, you guys have done a lot with accelerating certifications. Where are you on that spectrum now, what's next? What's the next wave of partner onboarding or what's the partner trends around the opportunities in public sector? >>Well, one of the new things that we announced, we have tested out in the U. S. You know, that's the amazon way, right, Andy's way, you tested your experiment. If it works, you roll it out, we have a concierge program now to help a lot of those new partners get inundated into public sector. And so it's basically, I'm gonna hold your hand just like at a hotel. I would go up and say, hey, can you direct me to the right restaurant or to the right museum, we do the same thing, we hand hold people through that process. Um, if you don't want to do that, we also have a new program called navigate which is built for brand new partners. And what that enables our partners to do is to kind of be guided through that process. So you are right. We have so many partners now who want to come and grow with us that it's really essential that we provide a great partner, experienced a how to on board. >>Yeah. And the A. P. M. Was the amazon partner network also has a lot of crossover. You see a lot a lot of that going on because the cloud, it's you can do both. >>Absolutely. And I think it's really, you know, we leverage all of the ap in programs that exist today. So for example, there was just a new program that was put out for a growth rebate and that was driven by the A. P. N. And we're leveraging and using that in public sector too. So there's a lot of prosecutes going on to make it easier for our partners to do business with us. >>So I have to ask you on a personal note, I know we've talked about before, your very comfortable the virtual now hybrid space. How's your team doing? How's the structure looks like, what are your goals, what are you excited about? >>Well, I think I have the greatest team ever. So of course I'm excited about our team and we are working in this new hybrid world. So it is a change for everybody uh the other day we had some people in the office and some people calling in virtually so how to manage that, right was really quite interesting. Our goals that we align our whole team around and we talked a little bit about this yesterday are around mission which are the solution areas migration, so getting everything to the cloud and then in the cloud, we talk about modernization, are you gonna use Ai Ml or I O T? And we actually just announced a new program around that to to help out IOT partners to really build and understand that data that's coming in from I O T I D C says that that idea that IOT data has increased by four times uh in the, during the covid period. So there's so many more partners who need help. >>There's a huge shift going on and you know, we always try to explain on the cube. Dave and I talked about a lot and it's re platform with the cloud, which is not just lift and shift you kind of move and then re platform then re factoring your business and there's a nuance there between re platform in which is great. Take advantage of cloud scale. But the re factoring allows for this unique advantage of these high level services. >>That's right >>and this is where people are winning. What's your reaction to that? >>Oh, I completely agree. I think this whole area of modernizing your application, like we have a lot of folks who are doing mainframe migrations and to your point if they just lift what they had in COBOL and they move it to a W S, there's really not a lot of value there, but when they rewrite the code, when they re factor the code, that's where we're seeing tremendous breakthrough momentum with our partner community, you know, Deloitte is one of our top partners with our mainframe migration. They have both our technology and our consulting um, mainframe migration competency there to one of the other things I think you would be interested in is in our session yesterday we just completed some research with r C T O s and we talked about the next mega trends that are coming around Web three dato. And I'm sure you've been hearing a lot about web www dot right? Yeah, >>0.04.0, it's all moving too fast. I mean it's moving >>fast. And so some of the things we talked to our partners about yesterday are like the metaverse that's coming. So you talked about health care yesterday electronic caregiver announced an entire application for virtual caregivers in the metaverse. We talked about Blockchain, you know, and the rise of Blockchain yesterday, we had a whole set of meetings, everybody was talking about Blockchain because now you've got El Salvador Panama Ukraine who have all adopted Bitcoin which is built on the Blockchain. So there are some really exciting things going on in technology and public sector. >>It's a societal shift and I think the confluence of tech user experience data, new, decentralized ways of changing society. You're in the middle of it. >>We are and our partners are in the middle of it and data data, data data, that's what I would say. Everybody is using data. You and I even talked about how you guys are using data. Data is really a hot topic and we we're really trying to help our partners figure out just how to migrate the data to the cloud but also to use that analytics and machine learning on it too. Well, >>thanks for sharing the data here on our opening segment. The insights we will be getting out of the Great Sandy. Great to see you got a couple more interviews with you. Thanks for coming on. I appreciate you And thanks for all your support. You guys are doing great. Your partners are happy you're on a great wave. Congratulations. Thank you, john appreciate more coverage from the queue here. Neither is public sector summit. We'll be right back. Mhm Yeah. >>Mhm. Mhm robert Herjavec. People obviously know you from shark tank

Published Date : Sep 28 2021

SUMMARY :

What's it been like being on the shark tank? We do everything that the T. V guys on cable don't do. We are here live on the ground in the expo floor of a live event. a live event and all the comments are, oh my God, an expo floor a real events. out the event. We did a couple awards show with you guys. We saw that during the pandemic, You know, one of the things that we talked about before and another Cuban of you. And the customers told us that they wanted them to be pro served ready so to have that badge of honor if Well, one of the things that really impressed by and I've talked to some of your MSP partners on the floor here as they walk by, So I think a lot of those public private partnerships are strengthening as we go through Covid or have We talked to customers all the time. And in fact, you know, if you think about health care, most health care, You know, one of the challenge that I always thought you had that you guys do a good job on, I'd love to get your reaction to Well, one of the new things that we announced, we have tested out in the U. S. You know, that's the amazon way, You see a lot a lot of that going on because the cloud, it's you to make it easier for our partners to do business with us. So I have to ask you on a personal note, I know we've talked about before, your very comfortable the virtual now So of course I'm excited about our team and we are working it's re platform with the cloud, which is not just lift and shift you kind of move and What's your reaction to that? there to one of the other things I think you would be interested in is in our session yesterday we I mean it's moving And so some of the things we talked to our partners about yesterday are like You're in the middle of it. We are and our partners are in the middle of it and data data, Great to see you got a couple more interviews with you. People obviously know you from shark tank

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Sandy Carter, AWS & Lynn Martin, VMware | AWS Summit DC 2021


 

value in jobs is probably the most rewarding >>things I've ever been involved >>in And I bring that energy to the queue because the cube is where all the ideas are and where the experts are, where the people are And I think what's most exciting about the cube is that we get to talk to people who are making things happen, entrepreneurs ceo of companies, venture capitalists, people who are really on a day in and day out basis, building great companies and the technology business is just not a lot of real time live tv coverage and and the cube is a non linear tv operation. We do everything that the T. V guys on cable don't do. We do longer interviews. We asked tougher questions. We >>ask sometimes some light questions. We talked about the person and what >>they feel about it's not prompted and scripted. It's a conversation authentic and for shows that have the cube coverage and makes the show buzz that creates excitement. More importantly, it creates great content, great digital assets that can be shared instantaneously to the world. Over 31 million people have viewed the cube and that is the result of great content, great conversations and I'm so proud to be part of a Q with great team. Hi, I'm john barrier, Thanks for watching the cube boy. >>Okay, welcome back everyone cube coverage of AWS amazon web services public sector summit in person here in Washington D. C. I'm john Kerry host of the cube with Sandy carter and Lynn martin Vm ware Vice president of government education and healthcare. Great to see you both cube alumni's although she's been on since 2014 your first time in 2018 18 2018. Great to see you. Great to see you. Thanks for coming on. Yeah, thanks for having us. So VM ware and 80 of us have a huge partnership. We've covered that announcement when Andy and Pat nelson was the Ceo. Then a lots happened, a lot of growth. A lot of success. Congratulations. Thank you. What's the big news with AWS this year in >>public sector. So we just received our authorization to operate for Fed ramp high. Um and we actually have a lot of joint roadmap planning. You are kicking off our job today with the Department of Defense and I. L five for the defense customers is also in process. So um a lot of fruits of a long time of labor. So very excited, >>awesome. So explain what does the Fed ramp authority to operate mean? What is >>that all about? So I would say in a nutshell, it's really putting a commercial offering through the security protocols to support the federal government needs. Um and there's different layers of that depending on the end user customers. So Fed ramp i across this, across all the civilian and non classified workloads in the federal government. Um probably applicability for state, local government as well with the new state Gramp focus. Um Fed ramp. I will meet or exceed that. So it will be applicable across the other parts of the government as well and all operated, you know, in a controlled environment jointly. So you get the VM ware software stack on top of the platform from A W. S and all the services that is more VM >>ware, faster deployed usage, faster acceleration. >>Yeah, so I would say um today the government operates on VM ware across all of the government, state, local and federal, um some workloads are still on prem many and this will really accelerate that transformation journey to the cloud and be able to move workloads quicker onto the BMC on AWS platform without free architect in your >>application, without giving away any kind of VM World Secret because that's next week. What is the value proposition of VM ware cloud, on AWS? What is the, what is the, what is the main value proposition you guys see in the public >>sector? So I see three and then Sandy chime in their two, I would say, you know, the costs in general to operate In the Cloud vs on prem or significant savings, we've seen savings over 300% on some customers. Um the speed on the application movement I think is a >>huge >>unique benefit on BMC on AWS. So traditionally to move to native cloud, you have to really do a lot of application were to be able to move those workloads where on BMC on AWS to move them pretty fast. And it also leverages the investments that the government agencies have already made in their operational tools and things of that nature. So it's not like a full reinvestment for something new but really leveraging both the skill sets in the data center in the I. T. Shops and the tools and investments you've bought over the past. And then the third area I would say is really getting the agility and flexibility and speed of a cloud experience. >>What's your, what's your reaction to the partnership? >>You know, we were just talking uh in a survey to our customers and 67% of them said that the velocity of the migration really matters to them. And one of the things that we do really well together is migrate very quickly, so we have workloads that we've migrated that have taken you know weeks months uh as opposed to years as they go over, which is really powerful. And then also tomorrow VM ware is with us in a session on data led migration. We were talking about data earlier and VM ware cloud on Aws also helps to migrate over like sequel server, database oracle databases so that we can also leverage that data now on the cloud to make better decisions and >>real time decisions as >>well. It's been really interesting to watch the partnership and watching VM ware transform as well, not only the migrations are in play with the public sector, there's a lot of them, believe me, healthcare, you name every area. It's all, all those old systems are out there. You know, I'm talking about out there. But now with microservices and containers, you've got tansy and you got the whole cloud, native VM ware stack emerging that's going to allow customers to re factor This is a dynamic that is kind of under reported >>Migration is one thing. But I think, I think that the whole Tan Xue portfolio is one of the most interesting things going on in VM ware. And we also have some integration going on on D. M. C on AWS with tan to we don't have that pentagram. Yeah. For the government market, but it's on the road mapping plans and we have other customers And I would say, you know, some of my non federal government customers were able to move workloads in hours, not even days or weeks. There you go, literally back and forth. And very impressive on the BMC on AWS platform. So, um, as we expand things in with the Tan Xue platform is, you know, Sandy talked about this yesterday and our partners summit, Everyone's talking about containers and things like that. VM ware is doing a lot of investment around the cooper Netease plus the application migration work and things of that nature. >>I'd love to get you guys reaction to this comment because I've seen a lot of change. Obviously we're all seeing it. I've actually interviewed a bunch of aWS and VM ware customers and I would call um some of the categories skeptics the old school cloud holding the line. And then when the pandemic hit those skeptics flip over because they see the value. In fact I actually interviewed a skeptic who became an award winner who went on the record and said I love hey w I love the cloud. I was a skeptic because you saw the value the time to value. This is really a key dynamic. I know it's kind of thrown out a lot of digital transformation or I. T. Modernization but the agility and that kind of speed. It becomes the number one thing. What's your reaction to the skeptics converting? And then what happens >>next? Um So I think there's still a lot of folks in I. T. That our tree huggers or I call him several huggers uh um pick your term. And I think that um there is some concern about what their role will be. So I think one of the differences delivering cloud services to your internal constituents is really understand the business value of the applications and what that delivers from a mission perspective back to your client. And that's a shift for data center owners to really start thinking more from the customer mission perspective than or my servers running you know, do you have enough storage capacity blah blah blah. So I think that creates that skepticism and part of that's around what's my role going to be. So in the cloud transformation of a customer, there's all this old people part that becomes really the catalyst and I think the customers that have been very sad and really leverage that and then retool the business value back to the end users around the mission have done the best job. >>I mean we talk about this all the time, it's really hard to get the best debris partners together and then make it all work cloud, it becomes easier than doing it very bespoke or waterfall way >>Yeah, I have to say with the announcement yesterday, we're going to have a lot more partner with partners. So you and I have talked about this a few times where we bring partners together to work with each other. In fact, Lynn is going to go meet with one of those partners right after the interview um that want to really focus in on a couple of particular areas to really drive this and I think, you know, part of the, you know, as your re factoring or migrating VMro over the other big benefit is skills, people have really strong, these fear skills, the sand skills, >>operation >>operation tools Yeah. And so they want to preserve those, I think that's part of the beauty of doing VM ware cloud on Aws is you get to take those skills with you into the new world as well, >>you know, I was going to just ask the next question ai ops or day two operations, a big buzzword Yeah and that is essentially operation mindset, that devoPS DEVOps two is coming. Emily Freeman gave a keynote with our last event we had with with amazon public showcase revolution and devops devoPS 2.0 is coming which is now faster, security is built in the front end, so all these things are happening so now it's coming into the public sector with the GovCloud. So I have to ask you Lynn what are some of the big successes you've had with on the gulf cloudy, just Govcloud. >>So I would say we've had a lot of customers across the state local side especially um that weren't waiting for fed ramp and those customers were able to move like I mentioned this earlier and you guys just touched on it. So I think the benefit and the benefit, one of our best customers is Emmett Right? Absolutely mitt, God bless them. They've been on every cloud journey with VM ware since 2014 we moved in my three years now and talk about a skeptic. So although Mark is very revolutionary and tries new things, he was like oh who knows and literally when we moved those workloads it was minutes and the I. T shop day one there was no transformation work for them, it was literally using all the tools and things in that environment. So the progress of that and the growth of the applications that have been able to move their things. That took 2 to 3 years before we're all done within six months and really being able to expand those business values back out for the services that he delivers to the customers. So I think you'll see quite a bit across state, local federal government. You know, we have U. S. Marshals, thank them very much. They were our sponsor that we've been working with the last few years. We have a defense customer working with us around aisle five. >>Um you know, if we could also thank Coal Fire because Cold Fire is one of our joint partners talking about partner partners and they were played a critical role in helping BM We're cloud on AWS and get the fed ramp high certifications. >>They were R three p. O. We hired them for their exercise expertise with AWS as well as helping the BMR. >>Well the partnership with the war has been a really big success. Remember the naysayers when that was announced? Um it really has worked out well for you guys. Um I do want to ask you one more thing and we don't mind. Um One of the biggest challenges that you see the blockers or challenges from agencies moving to the cloud cover cloud because you know, people are always trying to get those blockers out of the way but it's an organizational culture is a process technology. What's your what's your take on that land. Um >>I think a lot does have to do with the people and the organizational history. I think somewhere you need a leader and a champion that really wants to change for good. I call Pat, used to call a tech for good. I love that. Right to really, you know, get things moving for the customers. I mean one of the things I'm most proud about supporting the government business in general though is really the focus on the mission is unparalleled, you know, in the sectors we support, you say, education or government or healthcare. Right? All three of those sectors, there's never any doubt on what that focuses. So I think the positives of it are like, how do you get into that change around that? And that could be systems, there's less what's VMC ON AWS as we mentioned, because the tools already in the environment so they know how to use it. But I do think there's a transformation on the data center teams and really becoming moving from technology to the business aspects a little bit more around the missions and things of that. >>What's interesting is that it's so, I mean, I actually love this environment even though it's kind of hard on everyone. Education and health care have been disrupted unprecedented ways and it's never gonna change back? Remember healthcare, hip data silos, silos, education don't spend on it. >>That education was the most remarkable part. Unbelievable. I started working in february before school started with one of the large cities everyone can guess and just the way they were able to pivot so fast was amazing and I don't think anybody, I think we did like five years of transformation in six months and it's never going to go back. >>I completely a great yes education. We just did a piece of work with CTS around the world and education is one of the most disrupted as you said health care and then the third one is government and all three of those are public sector. So the three most disruptive sectors or mission areas are in public sector which has created a lot of opportunity for us and our partnership to add value. I mean that's what we're all about right customer obsession working backwards from the customer and making sure that our partnership continues to add value to those customers >>while we love the tech action on the cube. Obviously we'd like to document and pontificate and talk about it. Digital revolution. Every application now is in play globally. Not just for I. T. But for society, public sector more than ever is the hottest area on the planet. >>Absolutely. And I would say that now our customers are looking at E. S. G. Environmental, they want to know what you're doing on sustainability. They want to know what you're doing for society. We just had a bid that came in and they wanted to understand our diversity plan and then open governance. They're looking for that openness. They're not just artificial intelligence but looking at explainable AI as well. So I think that we have a chance to impact environment societies and governance >>and you mentioned space earlier. Another way I talked with closure. I mean I'm an interview today too, but what's happening with space and what you can monitor disasters, understand how to deploy resources to areas that might have challenges, earthquakes or fires or other things. All new things are happening. >>Absolutely. And all that data people like to say, why are you spending money on space? There's so many problems here, but that data that comes from space is going to impact us here on earth. And so all the things that we're doing, all that data could be used with VM ware cloud on AWS as well. >>Well, you watch closely we got some space coverage coming. I got a big scoop. I'm gonna release soon about something behind the dark side of the moon on in terms of space sovereignty coming a lot of action, cybersecurity in space. That's really heavy right now. But >>aren't you glad that VMC cloud on AWS isn't hidden on the dark side of the moon. It's >>right on the congratulations. Thanks for coming on. You guys are doing great. Thanks for >>thanks for sharing. Congratulations. >>Okay, cube coverage here continues. AWS public sector summit in Washington D. C live for two days of coverage be right back. Thank you. Mhm. Mhm mm mm hmm.

Published Date : Sep 28 2021

SUMMARY :

We do everything that the T. V guys on cable don't do. We talked about the person and what that is the result of great content, great conversations and I'm so proud to be part of a Q with great team. sector summit in person here in Washington D. C. I'm john Kerry host of the cube with Sandy carter and I. L five for the defense customers is also in process. So explain what does the Fed ramp authority to operate mean? parts of the government as well and all operated, you know, What is the value proposition of VM ware cloud, on AWS? Um the speed on the application movement I think is a to move to native cloud, you have to really do a lot of application were to be able to move those workloads And one of the things that we do really well together is migrate very quickly, not only the migrations are in play with the public sector, there's a lot of them, believe me, For the government market, but it's on the road mapping plans and we have other customers And I would I'd love to get you guys reaction to this comment because I've seen a lot of change. So in the cloud transformation of a customer, In fact, Lynn is going to go meet with one of those partners right after the interview um that cloud on Aws is you get to take those skills with you into the new world as well, So I have to ask you Lynn what are some of the big successes So the progress of that and the growth of the applications that have been able to move their Um you know, if we could also thank Coal Fire because Cold Fire is one of our joint partners talking about partner as helping the BMR. Um One of the biggest challenges that you see the blockers or challenges I think a lot does have to do with the people and the organizational What's interesting is that it's so, I mean, I actually love this environment even though it's kind of hard on everyone. just the way they were able to pivot so fast was amazing and around the world and education is one of the most disrupted as you said health care Not just for I. T. But for society, public sector more than ever is the hottest area on the planet. So I think that we have a chance to impact environment societies and governance but what's happening with space and what you can monitor disasters, understand how to deploy And so all the things that we're doing, all that data could be used with VM ware cloud on AWS as well. behind the dark side of the moon on in terms of space sovereignty coming aren't you glad that VMC cloud on AWS isn't hidden on the dark side of the moon. right on the congratulations. thanks for sharing. AWS public sector summit in Washington D.

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Keith Brooks, AWS | AWS Summit DC 2021


 

>>Yeah. Hello and welcome back to the cubes coverage of AWS public sector summit here in Washington D. C. We're live on the ground for two days. Face to face conference and expo hall and everything here but keith brooks who is the director and head of technical business development for a dress government Govcloud selling brains 10th birthday. Congratulations. Welcome to the cube. Thank you john happy to be E. C. 2 15 S three is 9.5 or no, that maybe they're 10 because that's the same day as sqs So Govcloud. 10 years, 20 years. What time >>flies? 10 years? >>Big milestone. Congratulations. A lot of history involved in Govcloud. Yes. Take us through what's the current situation? >>Yeah. So um let's start with what it is just for the viewers that may not be familiar. So AWS Govcloud is isolated. AWS cloud infrastructure and services that were purposely built for our U. S. Government customers that had highly sensitive data or highly regulated data or applications and workloads that they wanted to move to the cloud. So we gave customers the ability to do that with AWS Govcloud. It is subject to the fed ramp I and D O D S R G I L four L five baselines. It gives customers the ability to address ITAR requirements as well as Seaga's N'est ce MMC and Phipps requirements and gives customers a multi region architecture that allows them to also designed for disaster recovery and high availability in terms of why we built it. It starts with our customers. It was pretty clear from the government that they needed a highly secure and highly compliant cloud infrastructure to innovate ahead of demand and that's what we delivered. So back in august of 2011 we launched AWS GovCloud which gave customers the best of breed in terms of high technology, high security, high compliance in the cloud to allow them to innovate for their mission critical workloads. Who >>was some of the early customers when you guys launched after the C. I. A deal intelligence community is a big one but some of the early customers. >>So the Department of Health and Human Services, the Department of Veterans Affairs, the Department of Justice and the Department of Defense were all early users of AWS GovCloud. But one of our earliest lighthouse customers was the Nasa jet propulsion laboratory and Nasa Jpl used AWS GovCloud to procure Procure resources ahead of demand which allowed them to save money and also take advantage of being efficient and only paying for what they needed. But they went beyond just I. T. Operations. They also looked at how do they use the cloud and specifically GovCloud for their mission programs. So if you think back to all the way to 2012 with the mars curiosity rover, Nasa Jpl actually streamed and processed and stored that data from the curiosity rover on AWS Govcloud They actually streamed over 150 terabytes of data responded to over 80,000 requests per second and took it beyond just imagery. They actually did high performance compute and data analytics on the data as well. That led to additional efficiencies for future. Over there >>were entire kicking they were actually >>hard core missing into it. Mission critical workloads that also adhere to itar compliance which is why they used AWS GovCloud. >>All these compliance. So there's also these levels. I remember when I was working on the jetty uh stories that were out there was always like level for those different classifications. What does all that mean like? And then this highly available data and highly high availability all these words mean something in these top secret clouds. Can you take us through kind of meetings >>of those? Yeah absolutely. So it starts with the federal compliance program and the two most popular programs are Fed ramp and Dodi srg fed ramp is more general for federal government agencies. There are three levels low moderate and high in the short and skinny of those levels is how they align to the fisma requirements of the government. So there's fisma low fisma moderate fisma high depending on the sensitivity of the government data you will have to align to those levels of Fed ramp to use workloads and store data in the cloud. Similar story for D. O. D. With srg impact levels to 45 and six uh impacts levels to four and five are all for unclassified data. Level two is for less sensitive public defense data levels. Four and five cover more sensitive defense data to include mission critical national security systems and impact level six is for classified information. So those form the basis of security and compliance, luckily with AWS GovCloud celebrating our 10th anniversary, we address Fed ramp high for our customers that require that and D. O. D impact levels to four and five for a sensitive defense guy. >>And that was a real nuanced point and a lot of the competition can't do that. That's real people don't understand, you know, this company, which is that company and all the lobbying and all the mudslinging that goes on. We've seen that in the industry. It's unfortunate, but it happens. Um, I do want to ask you about the Fed ramp because what I'm seeing on the commercial side in the cloud ecosystem, a lot of companies that aren't quote targeting public sector are coming in on the Fed ramp. So there's some good traction there. You guys have done a lot of work to accelerate that. Any new, any new information to share their. >>Yes. So we've been committed to supporting the federal government compliance requirements effectively since the launch of GovCloud. And we've demonstrated our commitment to Fed ramp over the last number of years and GovCloud specifically, we've taken dozens of services through Fed ramp high and we're 100% committed to it because we have great relationships with the Fed ramp, Jabor the joint authorization board. We work with individual government agencies to secure agency A. T. O. S. And in fact we actually have more agency A. T. O. S. With AWS GovCloud than any other cloud provider. And the short and skinny is that represents the baseline for cloud security to address sensitive government workloads and sensitive government data. And what we're seeing from industry and specifically highly regulated industries is the standard that the U. S. Government set means that they have the assurance to run control and classified information or other levels of highly sensitive data on the cloud as well. So Fed ramp set that standard. It's interesting >>that the cloud, this is the ecosystem within an ecosystem again within crossover section. So for instance um the impact of not getting Fed ramp certified is basically money. Right. If you're a supplier vendor uh software developer or whatever used to being a miracle, no one no one would know right bed ramp. I'm gonna have to hire a whole department right now. You guys have a really easy, this is a key value proposition, isn't it? >>Correct. And you see it with a number of I. S. V. S. And software as the service providers. If you visit the federal marketplace website, you'll see dozens of providers that have Fed ramp authorized third party SAAS products running on GovCloud industry leading SAAS companies like Salesforce dot com driven technology Splunk essay PNS to effectively they're bringing their best of breed capabilities, building on top of AWS GovCloud and offering those highly compliant fed ramp, moderate fed ramp high capabilities to customers both in government and private industry that need that level of compliance. >>Just as an aside, I saw they've got a nice tweet from Teresa Carlson now it's plunk Govcloud yesterday. That was a nice little positive gesture uh, for you guys at GovCloud, what other areas are you guys moving the needle on because architecturally this is a big deal. What are some areas that you're moving the needle on for the GovCloud? >>Well, when I look back across the last 10 years, there were some pretty important developments that stand out. The first is us launching the second Govcloud infrastructure region in 2018 And that gave customers that use GovCloud specifically customers that have highly sensitive data and high levels of compliance. The ability to build fault tolerant, highly available and mission critical workloads in the cloud in a region that also gives them an additional three availability zones. So the launch of GovCloud East, which is named AWS GovCloud Us East gave customers to regions a total of six availability zones that allowed them accelerate and build more scalable solutions in the cloud. More recently, there is an emergence of another D O D program called the cybersecurity maturity model, C M M C and C M M C is something where we looked around the corner and said we need to Innovate to help our customers, particularly defense customers and the defense industrial based customers address see MMC requirements in the cloud. So with Govcloud back in December of 2020, we actually launched the AWS compliant framework for federal defense workloads, which gives customers a turnkey capability and tooling and resources to spin up environments that are configured to meet see MMC controls and D. O. D. Srg control. So those things represent some of the >>evolution keith. I'm interested also in your thoughts on how you see the progression of Govcloud outside the United States. Tactical Edge get wavelength coming on board. How does how do you guys look at that? Obviously us is global, it's not just the jet, I think it's more of in general. Edge deployments, sovereignty is also going to be world's flat, Right? I mean, so how does that >>work? So it starts back with customer requirements and I tie it back to the first question effectively we built Govcloud to respond to our U. S. Government customers and are highly regulated industry customers that had highly sensitive data and a high bar to meet in terms of regulatory compliance and that's the foundation of it. So as we look to other customers to include those outside of the US. It starts with those requirements. You mentioned things like edge and hybrid and a good example of how we marry the two is when we launched a W. S. Outpost in Govcloud last year. So outpost brings the power of the AWS cloud to on premises environments of our customers, whether it's their data centers or Coehlo environments by bringing AWS services, a. P. I. S and service and points to the customer's on premises facilities >>even outside the United States. >>Well, for Govcloud is focused on us right now. Outside of the U. S. Customers also have availability to use outpost. It's just for us customers, it's focused on outpost availability, geography >>right now us. Right. But other governments gonna want their Govcloud too. Right, Right, that's what you're getting at, >>Right? And it starts with the data. Right? So we we we spent a lot of time working with government agencies across the globe to understand their regulations and their requirements and we use that to drive our decisions. And again, just like we started with govcloud 10 years ago, it starts with our customer requirements and we innovate from there. Well, >>I've been, I love the D. O. D. S vision on this. I know jet I didn't come through and kind of went scuttled, got thrown under the bus or whatever however you want to call it. But that whole idea of a tactical edge, it was pretty brilliant idea. Um so I'm looking forward to seeing more of that. That's where I was supposed to come in, get snowball, snowmobile, little snow snow products as well, how are they doing? And because they're all part of the family to, >>they are and they're available in Govcloud and they're also authorized that fed ramp and Gov srg levels and it's really, it's really fascinating to see D. O. D innovate with the cloud. Right. So you mentioned tactical edge. So whether it's snowball devices or using outposts in the future, I think the D. O. D. And our defense customers are going to continue to innovate. And quite frankly for us, it represents our commitment to the space we want to make sure our defense customers and the defense industrial base defense contractors have access to the best debris capabilities like those edge devices and edge capable. I >>think about the impact of certification, which is good because I just thought of a clean crows. We've got aerospace coming in now you've got D O. D, a little bit of a cross colonization if you will. So nice to have that flexibility. I got to ask you about just how you view just in general, the intelligence community a lot of uptake since the CIA deal with amazon Just overall good health for eight of his gum cloud. >>Absolutely. And again, it starts with our commitment to our customers. We want to make sure that our national security customers are defense customers and all of the customers and the federal government that have a responsibility for securing the country have access to the best of breed capability. So whether it's the intelligence community, the Department of Defense are the federal agencies and quite frankly we see them innovating and driving things forward to include with their sensitive workloads that run in Govcloud, >>what's your strategy for partnerships as you work on the ecosystem? You do a lot with strategy. Go to market partnerships. Um, it's got its public sector pretty much people all know each other. Our new firms popping up new brands. What's the, what's the ecosystem looks like? >>Yeah, it's pretty diverse. So for Govcloud specifically, if you look at partners in the defense community, we work with aerospace companies like Lockheed martin and Raytheon Technologies to help them build I tar compliant E. R. P. Application, software development environments etcetera. We work with software companies I mentioned salesforce dot com. Splunk and S. A. P. And S. To uh and then even at the state and local government level, there's a company called Pay It that actually worked with the state of Kansas to develop the Icann app, which is pretty fascinating. It's a app that is the official app of the state of Kansas that allow citizens to interact with citizens services. That's all through a partner. So we continue to work with our partner uh broad the AWS partner network to bring those type of people >>You got a lot of MST is that are doing good work here. I saw someone out here uh 10 years. Congratulations. What's the coolest thing uh you've done or seen. >>Oh wow, it's hard to name anything in particular. I just think for us it's just seeing the customers and the federal government innovate right? And, and tie that innovation to mission critical workloads that are highly important. Again, it reflects our commitment to give these government customers and the government contractors the best of breed capabilities and some of the innovation we just see coming from the federal government leveraging the count now. It's just super cool. So hard to pinpoint one specific thing. But I love the innovation and it's hard to pick a favorite >>Child that we always say. It's kind of a trick question I do have to ask you about just in general, the just in 10 years. Just look at the agility. Yeah, I mean if you told me 10 years ago the government would be moving at any, any agile anything. They were a glacier in terms of change, right? Procure Man, you name it. It's just like, it's a racket. It's a racket. So, so, but they weren't, they were slow and money now. Pandemic hits this year. Last year, everything's up for grabs. The script has been flipped >>exactly. And you know what, what's interesting is there were actually a few federal government agencies that really paved the way for what you're seeing today. I'll give you some examples. So the Department of Veterans Affairs, they were an early Govcloud user and way back in 2015 they launched vets dot gov on gov cloud, which is an online platform that gave veterans the ability to apply for manage and track their benefits. Those type of initiatives paved the way for what you're seeing today, even as soon as last year with the U. S. Census, right? They brought the decennial count online for the first time in history last year, during 2020 during the pandemic and the Census Bureau was able to use Govcloud to launch and run 2020 census dot gov in the cloud at scale to secure that data. So those are examples of federal agencies that really kind of paved the way and leading to what you're saying is it's kind >>of an awakening. It is and I think one of the things that no one's reporting is kind of a cultural revolution is the talent underneath that way, the younger people like finally like and so it's cooler. It is when you go fast and you can make things change, skeptics turned into naysayers turned into like out of a job or they don't transform so like that whole blocker mentality gets exposed just like shelf where software you don't know what it does until the cloud is not performing, its not good. Right, right. >>Right. Into that point. That's why we spend a lot of time focused on education programs and up skilling the workforce to, because we want to ensure that as our customers mature and as they innovate, we're providing the right training and resources to help them along their journey, >>keith brooks great conversation, great insight and historian to taking us to the early days of Govcloud. Thanks for coming on the cube. Thanks thanks for having me cubes coverage here and address public sector summit. We'll be back with more coverage after this short break. Mhm. Mhm mm.

Published Date : Sep 28 2021

SUMMARY :

in Washington D. C. We're live on the ground for two days. A lot of history involved in Govcloud. breed in terms of high technology, high security, high compliance in the cloud to allow them but some of the early customers. So the Department of Health and Human Services, the Department of Veterans Affairs, itar compliance which is why they used AWS GovCloud. So there's also these levels. So it starts with the federal compliance program and the two most popular programs are a lot of companies that aren't quote targeting public sector are coming in on the Fed ramp. And the short and skinny is that represents the baseline for cloud security to address sensitive that the cloud, this is the ecosystem within an ecosystem again within crossover section. dot com driven technology Splunk essay PNS to effectively they're bringing what other areas are you guys moving the needle on because architecturally this is a big deal. So the launch of GovCloud East, which is named AWS GovCloud Us East gave customers outside the United States. So outpost brings the power of the AWS cloud to on premises Outside of the U. Right, Right, that's what you're getting at, to understand their regulations and their requirements and we use that to drive our decisions. I've been, I love the D. O. D. S vision on this. and the defense industrial base defense contractors have access to the best debris capabilities like those I got to ask you about just how you view just in general, securing the country have access to the best of breed capability. Go to market partnerships. It's a app that is the official app of the state of Kansas that What's the coolest thing uh you've done or seen. But I love the innovation and it's hard to pick a favorite ago the government would be moving at any, any agile anything. census dot gov in the cloud at scale to secure that data. the cloud is not performing, its not good. the workforce to, because we want to ensure that as our customers mature and as they innovate, Thanks for coming on the cube.

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Rakesh Narasimha, Anitian & Aditya Muppavarapu, AWS Partner Network | AWS Startup Showcase


 

(upbeat music) >> Hello and welcome today's session of the cube presentation of the 80 best startup showcase. The next big thing in security featuring Anitian for the security track. I'm your host John Furrier. We're here with the CEO of Anitian, Rakesh Narasimhan, and Aditya Muppavarapu global segment leader of Dev ops for 80 minutes partner network, Rakesh, Aditya, Thanks for coming on. Appreciate it. >> Thank you very much, John. Pleasure is mine. >> So this is the track session. We're going to get into the, the into the details on the leadership of digital transformation and dev sec ops automation, cloud security and compliance. So let's get started. But first Rakesh, we last talked you guys had some awards, RSA conference, 2021, virtual. You guys got some serious awards. Give us the update. >> Yeah, thank you very much, John. Yeah, we were, you know, humbled to be recognized. You know, industry recognition is always a great thing. We deliver value for customers and the industry is recognizing it. So at the RSA conference, we got seven different awards you know, very excited that we were chosen for, you know publishers choice and security company of the year editor's choice and blood security and heart company in cloud security automation. So really thrilled about the recognition thanks. >> Awesome. Seven awards. I mean, RSA is obviously a show that's in transition itself. They're transforming no longer part of Dell technologies now kind of on their own kind of speaks to the wave we're in. So congratulations on the success. They're hot startup here in security track. Give us a quick overview what you guys are enabling because this transformation is everywhere. It's in every sector, it's in every vertical dev sec ops shifting left, you know day two operations get ops. All. This is all talking to one thing, developer, productivity programmable infrastructure with security. Rakesh give us a quick overview of >> Yeah. Exactly. Right. John, I think there's a big shift happening obviously to the cloud and, you know, affects every one of our lives in productivity in enterprise applications, consumers you name it. There's a huge change happening, but central to that theme is security. And so it's one of the areas we focus on Anitian is the fastest way for both existing and new applications to be developed in the cloud. And so we make sure that you can get there fastest time to value and time to revenue pretty quickly by providing the best secure and compliance environment for you. That's really the core of what we do as a company. And we look forward to helping all of our customers and the industry >> Aditya you're a global segment lead at AWS partner network. You seeing on successful companies, you've got a winner here, obviously a success story. I want to get your take on this because this is a trend in cloud native scale, you know, heart, you know horizontally scalable, large scale, but shifting left, okay. Get ops big topics where code is being inspected in real time. People want automation. So I've got to ask you, what does shift left mean to to being out there and this in the security world? What does that mean? >> So, instead of applying your security and compliance guard rails only in production, we also need to apply them across your application development and delivery cycles. Instead of having one gate that becomes a bottleneck we should have multiple checkpoints at various stages. This provides a fast feedback for the developers while they're still in the context of developing that feature. So it's easier and less expensive fix the issues and what it is not is this doesn't mean you move all your focus to dev and ignore production. It also doesn't mean developers are now responsible for security and you can get rid of your security teams. We needed a process and a mechanism in place to leverage the expertise off the security teams and offer their services to the developers very early on in the development cycles, thereby enabling and empowering developers to write secure and compliant code >> I mean, to me not to put my old school hat on, but it's, you know I think to me, I view it as security at the point of coding right at the point of, I don't want to say point of sale but the point of writing the code and the old days it used to be like a patches and getting updates and provisioned into, into production. Same that kind of concept. But as a developer, that's kind of the focus is getting the latest knowledge either through tools and technologies to make it easier for me as a developer to inject at the point of code. Is that right? >> That's right. Yeah. >> So what makes Anitian so different and what's successful within AWS? That's, what's the why the success there? Can you share with us why they're so unique in AWS? >> So I think the biggest case for that is really you know, security, oftentimes security is thought of as an impediment sometimes actually believe it or not. So the configuration, the management, the deployment all of that, you got to be able to do and you got to be able to do that at scale. The great thing about the cloud at is scale and a big portion of that is automation. So what we at Anitian have done is taken that lifecycle of taking, you know applications on a variety of states. If you will, if you're trying to get to production you're trying to do one of two things. You're either you're trying to get into a compliance standard, like Fed Ramp you want a very predictable process, or you're just trying to get an application secure pretty quickly. So how can you do either one of those things becomes the challenge and we help you do that by having a pre-engineered environment where configuration defining deployment all that becomes very consistent and very predictable which means we've automated it in a way that it can scale. You can sort of almost have this regularly happening and not just one application with multiple applications for any company. That is, I think the biggest obstacle that has happened for a lot of folks in the enterprise for sure, to try to get to production and keep that cycle going continuously. And we help with that in a big way. That's one of the reasons why we're having a lot of adoption customers working with partners of course and getting industry recognition for it. >> Yeah. I mean, this is one of the benefits of cloud. I want to get you guys both reaction to this, where as things get going, it's kind of like that, you're you you got to take advantage. You can take advantage of all these solutions. So how many of his customer, I want to look for solutions that help me move the ball forward, not backwards right? So, or help me move the ball forward without building anything that I don't need or that's already been built. So here it sounds like if I get this right Anitian is saying, Hey if you're an Amazon customer I can accelerate you with Fed Ramp compliance. So you don't have to spend all these cycle times getting ready or hiring or operationalizing it is that right? I mean, is that the value proposition? >> They're very accurate, John. So what happens is, you know, we're working with Amazon web services, who's really innovated quite a bit in building all the building blocks, if you will. And so, you know, we're standing on the shoulders of giants if you will, to basically get the max level of automation and acceleration happen. So that just like customers have gotten used to not having to buy servers, but guide, compute and storage. If you will, now they're able to secure and also become compliant with the services that we offer. That level of acceleration I think is needed. If you believe that there's going to be a lot more cloud applications, lot more cloud. If you're going to achieve scale, you've got to automate. And if you want to automate, but secure as well you need a mechanism to doing that. That's really where Anitian comes in, if you will. >> Yeah. And I think Fedramp to me is just a great low hanging fruit example because everyone wants to get into the public sector market. They know how hard it is. Kind of like, you know, we want to do it, but stand in line we've got to get some resources. I'm not kind of get that. But the question I want to get to you Rakesh and Aditya is the bigger picture, which is, as you said more cloud applications are coming. So customers in the enterprise have, have or are building fast dev ops teams accelerate the security paradigm. How do you help those, those folks? Because that's really kind of where the action's going. The puck is going to go there too. Right? So beyond Fed Ramp there's other things >> Right? So I think, I think the way we approached it is really, there's like at least two different sets of customers, right? In the federal market itself. You just think about a commercial SAS companies who are trying to enter the, the, the, the the public sector market. Well, you need to clear a standard like Fed Ramp. So we're the fastest way to not just complete it but be able to start selling and producing revenue. That'd be market per using that functionality. If you will, to that market. Similarly, there's a lot of public sector organizations who are trying to move to the cloud because they have traditionally developed applications and architectures based on what they've done over the last 20 plus years. Well guess what, they're also trying to migrate. So how do you help both commercial companies as well as public sector companies transition, if you will to the cloud in a secure way, but also meeting a public standard. We're helping both those organizations to do that migration and that journey if you will, but it's premised on with pre-engineered it, it's the fastest way for you to get there for you to be able to provide your capability and functionality to the larger marketplace. That's one of the main reasons why I think the productivity jump is enormously high because that's how you get to larger marketplace, if you will, to serve that market >> Aditya. So they have to change your title from global segment leader, dev ops to dev sec ops 80 of his partner network here with this solution in a way it's kind of becoming standard. >> Yeah. Security is getting him embedded into all of your development and delivery life cycle. So that dev sec Ops is becoming more and more critical with customers migrating to the cloud and modernizing their applications. >> How much has automation playing into this? Because one of the things we're talking about fueling digital transformation is the automation component of the security piece here Rakesh How important is automation and what how do you set yourself up for that to be successful? >> That's big question. I think that the big key to that is automation. I think automation is there in general in the cloud space. People expect it, frankly. But I think that the key thing what we have done is pre-integrated not just our platform but a variety of the partner ecosystem are on AWS. And so when a customer is looking forward to taking an application and going to the cloud they're not just getting functionality from us and AWS but also a lot of partner functionality around it so that they don't have to build it. Remember this discussion we had earlier about how do you jumpstart that? Well, it's, it's, it's really, instead of them having the best of breed assemble we've pre done it for them, which means it's predictable, it's consistent it's configured correctly. They can rely on it. That allows us to be able to help them move faster which means they can go serve larger markets and obviously make money around it. >> Rakesh, I got to follow up on that and ask you specifically around this business model. Obviously cloud has become great service. Everyone kind of knows that and then kind of sees the edge coming next and all these other issues that are going to provide more opportunities. But I got to ask you for your company what industries and business models are you disrupting? >> Yeah, I think primarily to we're a classic example of software eating the world, right? Primarily what happens is most of the folks that certainly in the compliance arena are really trying to figure out how to do it themselves, right? And then that's primarily the group of people who are sort of trying to figure that out. And then there's a class of who do consulting who are trying to consult with you and what you should do. And we have taken a very software oriented approach built on Amazon that we will not only help you fast forward that but also, you know, get you compliant but also keep you compliant because it's a cycle much like in other industries you've seen there used to be a time when people that email and they used to run email servers and ran the email servers and backups and things of that nature that transitioned over time where people procure that service from somebody else. And it's still a secure, it's still a scalable and they can rely on that service without having to be in that business if you will. So we see us disrupting the consulting and do it yourself world to actually providing a dependable service out there that you can rely on for security and compliance. >> Awesome. Aditya, I got to ask you on the Amazon side obviously you see a lot of it there. What are some of the challenges that you see with security? >> One of the main challenges I see that is that the landscape itself is rapidly changing. As customers are migrating to the cloud and modernizing what used to be a simple monolithic application running on a server and a office or a data center is now distributed hybrid and spans across development practices like microservices managed services, packaged applications, et cetera and also in the infrastructure platform choices have dramatically increased to from on-prem to call data centers, to edge computing, IOT VMs containers, serverless a lot more options. All these leads to more complexity and it increased the number of threat vectors exponentially though this advancement was great from a usability perspective. It now created a whole slew of challenges. This, this is complex. It's very hard to keep up. It's not something you set and forget. One needs to make sure you have the right guardrails in place to make sure you're continuously compliant with with your own policies are also with regulatory compliance frameworks that are needed for your business. Like GDPR, PCI, DSS, Nast, HIPAA Sox, Fed Ramp, et cetera >> For Rakesh. We're specifically on the dev ops efficiency with Amazon. What do you guys, what's your top few value proposition points? You say >> Biggest value proposition honestly is keeping and maintaining security while you're in compliance at scale with speed. I think those are big issues for companies. Like if you, if you're a company you're trying to be in the cloud, you want to enter the federal market. For example, you got to get that quickly. So what could take a lot of money? 18 - 24 months, our prawn malleable we've just completely automated back. And so within a quarter, depending on quickly the two organizations can work. We can get you into the marketplace. That that speed is of enormous value to companies. But also to remember that as Aditya pointed out there's a lot of complexity in the kind of architecture that is evolved but we have to feel like people like in the issue of what we can help customers would is as much as you take advantage of all the cloud style architecture providing the simplicity of providing security consistently and providing compliance consistently quickly. I think there'll always be a value for that because people are always trying to get faster and cheaper quicker. And I think we're able to do that. But remember, security is not just about fast. It's got to be secure, right? We got to be effective, not just efficient but I think that's a big value prop that we're able to bring to the table on AWS. >> Well I want to go, I got you here. I'll see what showcasing you guys as the hot startup who is your customer on Amazon? I'll see, you have customers that sell in marketplace for fedramp. That's a huge, that's the people who are in business to sell software but also other enterprises as well. Right? So could you just quickly break down your customers? And then when do they know it's time to call a Anitian? >> Yeah, so we have two large groups of customers. If you will. Certainly the commercial segment, as well as in the public sector and the commercial side, you have lots of companies in the cyber security enterprise collaboration as a little robotic process automation, all those categories of companies in the commercial environment they're trying to enter the public sector federal market to go sell their services. Well, you have to get compliant. We are the fastest path to get you there time to value type of revenue we can accomplish for you. That's a group of customers we, we have in market. And then we have the other side, which is a lot of government agencies who are themselves trying to migrate to the cloud. So if you're trying to get your applications for sure once on hybrid or on-premise, and you're trying to go to the AWS cloud, well, we're a great way for you to have a pre-engineered environment into which you can move in. So not only are you secure it's, pre-built, it can scale to the cloud that you're in front of migrate to. So we have both those particular sites if you will, of the marketplace. And then in market, we have lots of agencies, big and small and the government side, but also all these categories in the commercial side that I mentioned >> For Rakesh, Anitian's helping a lot of companies sell them to the public sector market. How big is the public sector federal market >> Right? Yeah. Billions of dollars. More than $250 billion is what people say but it's a very large market, but, but remember it's any any commercial SAS company who's trying to go into that federal market is a target market. We can help that customer get in into that market. >> And just real quick, their choice alternative to not working with the Anitian is what? months the pain. And what's the heavy lift as Andy Jassy would say the heavy lifting, undifferentiated lifting a lot of paperwork, a lot of hoops to jump through. Good. Can you just paint a picture of the paths with, and without >> There's three key areas that I think customers or, you know companies have to do, A. they have to understand the standard B. They have to really figure out the technology the integration, the partners, and the platform itself. It's a lift to basically get all of that together and then actually produce the documentation produce all the configuration and in a repeatable way. And that's just to get one application up there. Well, guess what? Not only do you need to get that up there you need to keep that compliant. And then our future standards come in. You need to go upgrade to that. So the best way for me to describe that is either you you come to the Anitian and we make that age just a service that is subscribed to to keep you compliant and grow or you can try to build it yourself, or you try to go get consulting companies to tell you what to do. You still have to do the work. So those are your sort of choices, if you will, which is one of the reasons why we're enjoying the growth we are because we're making it easy and productive for for companies to get there faster. >> Aditya, I want to get to you real quick. Obviously AWS partnering, they're also known as APN. You guys see some of the best hot startups. They all kind of have the same pattern like this. They do something that's hard. They make it easier. They go faster, more. Cost-effective what's the pattern in this cloud-scale world as startups. We're going to be featuring, you know, every as much as we can hot startups coming out of your network, there's a pattern here. What would you say? They are? Well as the DevOps obviously cloud native, besides iterate, move faster. What's the pattern you're seeing for the successful companies. >> It's like, like Andy's says, it's figuring out how to continuously reinvent yourself is the key to stay successful in this market. >> Awesome. For Rakesh, real big success. Congratulations on your awards. I got to ask you, we're asking all the, all the companies this question, what is your defining contribution to the future of cloud scale? >> Great question. I think when I think about what can be accomplished in the future, not just in the past, I think cloud is a huge phenomenon that has completely up-ended the architecture for all sorts of things commercial government, you know, consumer and enterprise. If you will, I would think we would be humbly the people who will ensure that lots of B2B companies and government organizations are able to move to the cloud and are able to be secure and compliant because I believe that there'll be more and more of that happening in the cloud. And the more that is available, just like the commercial world is takes advantage of all those features. I feel like public government organizations also can accomplish the same things very quickly because of folks like us, which means you have a larger segment of population that you can support. That's only going to make the planet more successful. I'm a big optimist when it comes to tech. I know there's a lot of folks who would look down upon tech or I'll think about it as not great. I'm a very big optimist around tech improving people's lives. And I think we have our own humble role in enabling that to happen in the security and compliance >> Well, anything, in my opinion I'm really a big fan of your work and your team. Anything that could bring great innovation into the public sector faster and more effective as good win for society. So I think it's a great mission. Thanks for, for sharing and congratulations on your awards and thanks for being part of our 80 best startup showcase. Appreciate it Rakesh thank you >> Thank you. >> Okay. This is the cube coverage of 80 startup showcase. I'm John for your host of the cube. This is the next big thing in security Anitian in the security track. Thanks for watching. (Up beat music)

Published Date : Jun 24 2021

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Sandy Carter, AWS | AWS Public Sector Online


 

>>from around the globe. It's the queue with digital coverage of AWS Public sector online brought to you by Amazon Web services. Everyone welcome back to the Cube's virtual coverage of Amazon Web services. Public sector Summit Online Virtual I'm John Furrier, your host of the Cube here in our Palo Alto studios were quarantined with our crew here. We're talking to all the guests, getting all the content I'm excited of. Sandy Carter Cube alumni's also the VP vice president. Worldwide public sector partners and programs. Sandy. Great to see you virtually. You look >>great virtually too. It's great to see everybody virtually. >>I love the sign behind you. Powered by AWS. I'm excited to have you on, but I really wanted to get jump right in because this is really an important conversation. Public sector is seeing a lot of activity around what's going on with covert 19 especially with all the public services that are needed. And people are now remote workers, remote consumers, public service and still needs to be delivered just like business. So it's a really had a big impact of the entire world. We're all seeing it. We're feeling it's not just tech thing. How are you seeing your community respond? Your partners are responding to covert. 19. Can you share what's happening? >>Yes, John, I have to say, I am so incredibly proud of the partners that we support and how they've stepped up in this time. That has no blueprint, right? It's brand new for everybody, whether we're talking about virtual call centers. We had so many states that said they had people waiting for hours waiting for calls to be answered about Covance for Take. For instance, West Virginia, West Virginia had collars waiting for hours 77,000 calls a day. They worked with one of our partners, Smartronix, and they got this new solution a ream or remote virtual call center, up in 72 hours. 72 hours later, Average wait. Time was 60 seconds. Amazing job by Smartronix or one of our other partners, Elektronik Caregiver who's based out of New Mexico, where my husband's from a great partner who's been looking at, um, telemedicine, how they can help those at risk in hospitals and rehabs, even just at their homes. Or another startup that's a partner of ours called Hello, Alice, that integrated with our AI and ML to create a small business platform to help those small businesses get access to funding. Answer questions During this really hard time and the last example, I'll give you his Inter vision, one of our newest premier partners, who had a customer that came to them and said, Look, I need to get a remote work solution up workspaces identity manager help desk And they thought it would take months and Inter Vision was able to do it in week. So I am so proud and so thankful of our partners and what they've done to really impact the world, not just for their own profit, but for purpose helping out states, governments and citizens >>and congratulations. And it's well needed. People are feeling the pain. One area I want to get your thoughts on is the agencies we talked to the Department of Defense general manager earlier today. Um, all of the agencies in in public sector are shifting, and obviously, with the limitations, they got a shift to the remote workforce. They got to be faster. They got to be agile. I know they've been trying to, but they can't just wait any longer. They're forced to. How are your public sector partners helping the agencies? >>Yeah, this is another just terrific story. I cannot brag about our partners enough with our agency work. So if you looked at all of the agencies, kind of had a tight title wave of this digital transformation, things that we're gonna take them years ended up taking them weeks and months. So whether it's Kansas with the Department of Labor, they had 8800 and 77,000 calls a day. 21 staff couldn't do. It worked with our partners to get a call center up and going or in New Mexico again with Accenture, they used Amazon Connect, which is one of my new favorite products from Amazon. It's a call center that leverages machine learning and AI. They were able to work with the New Mexico Human Services and get that up and going in two days, Um, or even in Montana, a great story with Deloitte, where they built a custom chat box in seven days, custom chat box and seven days to answer questions about food and medicine and even how to get cash. If you needed to get cash, our partners really stepped up with the agencies, and they did so much compelling work so quickly. I think speed was such a great component here, John. The speed of deployment, the speed of help. You know, working 24 by seven to deliver these solutions. Our partners really did an amazing job. >>Yeah, and it's really hard with virtual. I got, I got I wish I was in person with everyone because coming to the public sector summits, one of my favorite events reinvent in public sector. Some of the two big shows, I really think encapsulate all the activity because it's virtual. People might miss some news. What else is going on in the world of public sector partners? You? Can you elaborate more on what's going on around the edges? What's on the bleeding? Cutting edge? What's the pioneer and what are some of the blocking and tackling that you're doing? Share some of the news. What else is going on? >>Yeah. Thank you, John. There's so much going on. First of all, we just introduced a new partner solution portal. So all of these code that 19 solutions are featured there. We will provide a URL for any customer looking for a great solution by our partners. We also really honed in and helped our partners during this time around. Said Ramp. And you know that fed ramp is so crucial. Security cybersecurity Incredibly essential. During this time I know you talked to my good friend Casey from Salesforce. They were able to achieve their fed ramp I and we offer a lot of help to our partners to help them to achieve not just fed ramp, but GDP are as well as HIPPA too. Some other news on migrations. We've got a competency around migrations. We've got some new funding for our partners around map and we're seeing our migration's really accelerate, you know, once these agencies, once he states see the power of the cloud, they're like, give me more, I want to put more and so we're seeing migrations accelerate. I know that you saw the Navy speak about what they're doing with s AP and as to another one of my favorite partners 72,000 users now running in his two on AWS. Six different commands pretty powerful. And I would say last but not least, is PTP our program transformation program for our partners, which really is like 100 and 10 day session to help the partners become a cloud business themselves. So they're kind of drinking their own champagne before they go out and help others. They become a cloud business. It's really powerful. This program has helped to generate twice the revenue of a typical a PM program. >>You mentioned the Navy always having interesting chat about that. Migration was less than 10 months. >>Yes, again. Speed, speed, speed, right, John. I mean, it's incredible >>years, two months, and the other thing that you probably find interesting and this is something that's kind of not talked about. But it's felt just the basic stuff, like getting paperwork in some of these processes, like you mentioned Fed Ramp. There's a lot of things that go on around public sector. You just got to get done. You got a slog through it, if you will. You guys have have responded well there, and this is the benefit of the cloud. Having the streamlined processes elaborate more on that, because I think that's important. Benefit not only just started in the critical infrastructure, like call centers and things of that nature, but getting business done. That's a big thing. >>Yeah, And I would say, you know, if you look at it, we helped over 20 states with their insurance processes. I mean, it seems like a minor thing, but a lot of these things were manual before, Um, we've helped many states with unemployment, you know, very critical at this time, taking a manual process and getting it into the cloud. There's so many of these that we can go on and on about How do you get medical supplies? One of our partners cohesive down in Latin America has been helping around some of the supply chain issues that that we deal with there some of the things that we take for granted when you're in person now that your virtual, you really need to think them through in the cloud. So again, you know, our partners responded with speed. They responded with heart to John one of the other things, you know, hashtag tech for good. They responded with heart as well as they were looking at these projects and ensuring that states and agencies and governments around the world could take care of their citizens, which is all of us. >>You know, existing. We've talked in the past. We've talked on camera and off camera around our shared passion around tech for good. I've been a big proponent of as well as us of right of other folks. But with the crisis, the word impact means something. And social impact is actually social impact. Getting your unemployment check or, you know, this this is highlights the critical nature of why these services exist. I think it's a real testament. I think people should step back and saying why we should never go back to the old antiquated ways because this is now the new reality. These services can be agile, they can be faster. It takes a crisis, unfortunately, and I guess that could be the silver lining in all this. So props to you guys on giving the partnership there with the partners >>and to the governments and states, John, who have now, like they moved rapidly, right? All these states, all these agencies, all these governments move quickly to digital transformation. Now they've gotten a taste of it, and they're like, give me more. And so the great thing to me is that this wasn't a one time event or one time crisis driven movement. Now that they see the power of it much like what you're saying with your business, they're doing more and and that's what I really applaud for all of them. And the way that they're transforming the business is now longer term. >>I'm optimistic, and I hope when we come out of this when everyone gets settled and they re imagine and reinvent, there's a growth strategy and expansion could be for positive change. So you've >>got >>stuff. We're all for that, and we'll be watching that reporting on it. I >>want to >>ask you something. I've heard that you guys will be soon expanding your public safety and disaster response partner. Competency. Can you tell me more about that? >>Yeah, So we announced the This is a hard one is disaster response in public safety competency at re invent for our consulting partners? And that went over amazingly well. I mean, take, for instance, Max are who is probably the best at believing delivering data both pre and post data to a disaster. They helped Noah, for instance, where data was taking 100 minutes to get that data down. Not good enough in a disaster. They were able to achieve a 58% faster download of data so you can do something with that Use that data to make good decisions. So these consulting partners have really embraced are our disaster recovery and public safety response competency. And now what we want to do is introduce this for our technology partners. So we're announcing the coming of this program for our technology partners. Now who is a technology partner? Well, think about an AI is the or a SAS provider these type of partners who have great solutions that target this particular area, think about public safety right now and how important that is, or even disaster response. You know, we have cove it, but right after that, we have all these hurricanes and earthquakes and other things that are happening around the world. Killer hornets. Um and so we've got some great technology partners that have solutions here, and we'll be welcoming them into this confidence. He fold as well. >>Well, this brings up something I've been commenting on. I want to get your reaction is because you know, when you have that flywheel pattern, infrastructures of service platforms of service and sass that build cloud when we've seen the benefits over a decade. Plus, when you bring the business model, you start to see the same thing. Some foundational things like infrastructure as service would be like compliance. Instant auditing that the Navy seeing, for instance, I heard earlier and then that platform pieces to allow these new workloads. So these new applications are going to be coming on. Creative surge of application developers, new kinds of workloads, new kinds of workforces and and work work flows. So you're gonna start to see these new APS. That means you guys will probably be inundated with new things. How do people get involved? Do they join a PN? What are some of the benefits? What should someone do? I want to be a partner of AWS because I see a solution. I create something that may be unique and specialize in niche. But it solves a really important problem. I want to bring it to Amazon. How do I do that? >>And we want you as a partner to John. Um, so yes. I mean, if you're a partner, the very first place to start is to join our A p m r Amazon Partner Network. If you're a startup or an I s d a distributor or reseller consulting partner, any of those that would be the first place to start, And then based on what you're interested in, you would then select the types of help that you might get. So, for example, if you're a start up, we helped start ups with credits because a lot of startups need free credits as they're starting their businesses or even technologies. So if you think about Hello, Alice, uh, you know, really using tagging for her small business site during Cove it we were able to provide some technology expertise to get her moving and grooving. Um, other great programs that we have out there are things like 80 0 the authority to operate. And this is really important, John, because a lot of our our customers require fed ramp and fed ramp is very costly and not only costly, but takes a lot of time so we can dramatically reduce your time to market with fed ramp really help you through with all those best practices. In fact, today we have 110 fed ramp solution that have gone through our 80 or authority to hire authority to operate process. And that's four X. Our top two competitors combined four x the number of partners that have gotten through because of the amount of time that is reduced through this process as well as the best practices that we bring. We've done a slim down version, so if you're a start up and you're interested in it like we partner with the Joshua down at Capital Factory and they've got the Army future command, we got a lot of startups. You want it? We've also got a slim down version for for them as well. >>It's been a >>very powerful program, >>and being in the cloud you can fast track and learn from others. This >>is the >>whole point of cloud. >>Absolutely, And learning from others is, you know, one of the great things that we love to do. In fact, until I we're going to do a big partner meeting, you know, here at the summit we'll have partners that participate in the virtual online summit. We're going to do a separate meeting just for our partners in July as well to share with them some of the things that are important to them around programs and some of these AP and benefits and some of the changes that we've made to help support them during the Cove it crisis. >>And I think you know the partners or the channel or how you look at it. They're adding value and a great partner for Amazon. For you guys, It's a great city. >>Yeah, I mean, are we could not. We at Amazon could not do the business We do without our partners. They bring their expertise, their best practices, the skills and the relationships they have, the contracts they bring to the table. So we're so grateful for the partners that we have in our public sector partner program. It's one of the reasons I loved my job. Every day I get to talk to a new partner on a new technology area that they're working on. It could be, you know, spatial computing, or AI, and they're helping not just move for a business, but they're helping on a purposeful mission project usually which are so powerful in today's world, especially with all the different crisis, is that we've seen, >>you know, One thing I want to get just share with you is that I talk to a lot of partners, certainly on the Cube and in person. One of the things that resonates with partners is not only the optimism of Amazon and programs you run, but it's enablement. You guys really enable the partners to be successful on your behalf and you on their behalf. But ultimately the customer and I think, and there's money to be made so lucrative and profitable, and they could impact change. So this enabling capability is really the magic. And so I want to ask you on your final question. Here in the talk is what's the vibe now? Because also, we know it's pretty depressing with Cove it, um and we're gonna get through this, but so there will be a day we get through. This will be growth and strategies around. It will never be the same. Certainly, I believe the hybrid world. What's >>the >>vibe inside the Amazon Web services public sector partner team, the community, the ecosystem? Could you just give some insight into how people are doing? And what's the vibe? >>Yeah, I would say the vibe is hopeful um, we all see the difference and the impact that we're making on a daily basis. And because of that, um, we continue to stretch forward and really move mountains for our customers to help them deliver better services. Um, you know, our partners are jumping in and all kinds of areas. First of all, for example, they are jumping in on doing hackathons to help with covet 19. So, John, you know, girls and tech. We've got our partners and us as AWS jumping into happy on different solutions for some of these challenges that are facing there. That's all about hope. I hope that we can make a difference. We are jumping in and assisting on remote work and unemployment, um, to provide hope to the teams and the community. So I would say, you know, it's tough for all. In fact, one of my friends describes, this is a crisis cake, not one level of a crisis, but multiple levels of the crisis. And I have never been with a with a more optimistic and positive team in my whole life, one who's willing to do what it takes. And when I see team, I mean not just my AWS partner team, which is the best of the world, but our world class partner team as well, who is willing to jump in there and do what it takes to help our customers. Even this weekend, I had a part of my partner team and my partners working to solve a problem for an agency that was, you know, um, critical. And they jumped in on the weekend to make that happen. So I would say, if I could say one word, I would say My partner's are hopeful they are. They're learning. They're curious. They're stepping out into new areas like connect and remote work and remote learning. And they're doing things that they never thought was possible based on what's happening today. >>Critical infrastructure, critical software, services and processes gotta be maintained and this opportunity. So I think it's, you know, heads down with hope and growth, always great to chat with you. And of course, we'll be following and covering your event next month. So looking forward to it, exciting times. Sandy Carter, Thank you for joining me today for coverage. >>Thank you, John. It's always a pleasure to be here on the Cube Thank you guys for watching as well. >>Sandy Carter, vice president, worldwide public sector partners in program. Distinguished Cube Alumni. A tough job, great job at same time. A lot of opportunities and hope. I'm John Furrow, your host of the Cube. You're watching our coverage. Cube Virtual of Amazon public sector Online summit. Thanks for watching. Yeah, yeah, yeah.

Published Date : Jun 30 2020

SUMMARY :

AWS Public sector online brought to you by Amazon It's great to see everybody virtually. I'm excited to have you on, the last example, I'll give you his Inter vision, one of our newest premier partners, who had Um, all of the agencies in in public sector are shifting, So if you looked at all Some of the two big shows, I really think encapsulate all the activity I know that you saw the Navy speak about what they're doing with s AP You mentioned the Navy always having interesting chat about that. I mean, it's incredible You got a slog through it, if you will. They responded with heart to John one of the other things, you know, hashtag tech for good. So props to you guys on giving the partnership there with the partners And so the great thing to So you've I I've heard that you guys will be soon expanding your public safety and download of data so you can do something with that Use that data to make good decisions. So these new applications are going to be coming on. And we want you as a partner to John. and being in the cloud you can fast track and learn from others. Absolutely, And learning from others is, you know, one of the great things that we love to do. And I think you know the partners or the channel or how you look at it. the skills and the relationships they have, the contracts they bring to the table. And so I want to ask you on your final question. So I would say, you know, it's tough for all. So I think it's, you know, heads down with hope and growth, Cube Virtual of Amazon public sector Online

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Brendan Walsh, 1901 Group LLC | AWS re:Invent 2019


 

>>law from Las Vegas. It's the Q covering a ws re invent 2019. Brought to you by Amazon Web service is and Intel along with its ecosystem partners. >>Welcome back to the Sands. We continue our coverage here on the Cube of Day, one of a W s ram in 2019 show. Bigger and better than ever. Tough to say, because last year was awesome. This year if they think you're gonna have a little bit higher on the knots. Justin Warren, I'm John Walls were joined by Brandon Walsh, who is the s creepy apartment relations at the 1901 group. Good to see you, sir. >>Thank you. Thank you for having me. >>Right now. I can't imagine anything intact dating back to 1901 So I'm trying to think What What was the origination of? Of the company? First off, tell us a little bit about what you do, but what's the name all about? >>Well, real quick for the name are our CEO. So new Singh came up with this idea for automation of I t routine. I t management in 1901 was the year the assembly line was invented, so a gentleman named Ransom E. Olds from the famed Oldsmobile gets credit for that. So so new named the company after that automation breakthrough of an assembly line model. And we have built an assembly line concept what we call an I T factory for a cloud migration factory into our operations center. And that's part of our managed service is offering that we sell, promote, provide to our customers. >>And, of course, you're doing that with the help of a company called Cohee City. Find Data Management Solutions provider. So let's talk a little bit about cohesively as well. And your relationship, how that works and what you're I guess, of deriving are extracted from their service is that you find that great value in that >>absolutely were. Maybe this is a little different for today in the show. We actually are a customer of Cohee City. We consume cohesive. So in our managed service offering portfolio, one of the things that we've been using Holy City four is helping our customers set, create or start up. Disaster recovery or backup service is capability. In 1901 group has been packaging marketing, selling that D R. As a service and that bur back up as a service to our federal state, local customers. >>A longtime fan of the Toyota production system, I am very pleased that you are turning an assembly line concept. You know, I think it's vastly overdue. So it's great to hear you focus a lot on the public sector is my understanding absolutely. Tell me a little bit more about what the public sector is. A very complicated based is a >>complicated is putting it politely. >>So walk us through how you're using cohesive toe help. Public sector organizations transform themselves to use this kind of as a service back up and disaster recovery. >>You hit on a really good point. It's sort of two points. One is the term is I t modernization. So in order to modernize a very large complex, I T Environment Assets Systems Service is multi locations, various data centers, multiple data classifications that that complexity with the cohesive product. What has allowed us to do is to start incrementally by doing a disaster recovery or a backup on premise that gives the agency since a confidence we get to show success and progress and that sort of a win win for everyone involved, where the growth with a future and how those agencies will modernize is once you start getting the data backed up properly, prepped for disaster, recover properly. You can also start migrating data toward Native Cloud. And particularly we've been working with AWS aws govcloud in particular, but also a WC commercial clout. >>I like how you mentioned that building trust part with the agencies to begin with. It's not so much about the technology, but about the human part of the process. Way heard that came out this morning with Andy Jesse talking about how data transfer transformation happens, and it's a lot to do with the humans. It's not all about technology. >>At the the organizational change, management is important as the technology change management and incremental shift toward the cloud and migration toward the cloud allows for both time and and reallocation of resource is both by the agency's contractors supporting the agencies and manage service providers like us, who are really providing more as a service. Models meaning way generally consumed the technology for the client, which is a little bit different of a model from the past, but that is the trend of the future. >>It's not purely incremental, though, because you're not. You have to change the way that you're doing things, to be using it as a service, as this thing from the way that you would have done it is purely on premises type infrastructure. Explain a little bit about how you helped these agencies to change the way they think to be able to use this as a service >>approach. Well, one of the one of the reasons we selected Cohesive E is because of their ability to scale out and their pricing model that allows us to better forecast costs and because we're managed service provider price to the government. So the scale out capability that Callie City provides allows us to buy technology capacity nodes as we need them so we don't have a large capital expenditure up front as orders come in. As agencies purchase as we grow, we can add to that capacity incrementally. That's lower risk for us. Lower risk for the client. So again it's a it's a win win in their pricing model. Their licensing model allows us to work with our agency customers and predict costing and pricing for next year, two years out, three years out, which, in the federal budget cycle appropriations are not appropriated. It is a pretty important thing >>got on a wire in the business. Frankly, it's such a, you know, just pull your hair out. I'm sure they're wonderful. This roast ready to say the least, but way heard a lot about a pretty big major theme, this transformation versus transition and in terms of government users, how do you get them into the transformation mindset when you have those obstacles you just talked about that you have a number of times, cycles and our funding cycles and development cycles. And so regulatory psychic, I mean and you write those concerns whatever they will throws their way, states what they throw their way. I think that would be just looking at it from the outside. Tough to get into a transformer mode when you are almost are constantly transitioning. It seems >>you bring up a good point. A. If I can make a comment about eight of us, AWS has been investing in in what's called Fed Ramp that's a federal accreditation program that insurers that that cloud systems and in the case of AWS have their security controls documented, properly documented to a standard and then enforced, so continuously monitored and reported on the investments AWS have been making. And and that speed of investment has been increasing over the last few years has really helped manage service providers. And I t providers like like 1901 group help the agency's understand how to transition and transform. But it's definitely a step. It's a step across. It's incremental in nature, but I congratulate AWS on that investment of time and resource is for Fed Ramp Way also are federally authorized way. We're going into our fifth year so we were early on and being able to watch A W s grow expand helps us helps our competition, but helps the agencies and helps. In the end, all citizens of the United States. So missions air getting better. Theodore Option is speeding up. I think a ws for that investment >>tell us a little bit more about how these federal agencies are using both AWS and Cohee City to work together because you mentioned that your business is built built on Cohee City. So where does that go? Where's coming >>s so So way started out using Cohee City in on premise environment to support federal civilian agencies. That model has been growing, so that was a single tenant, meaning we had one customer. On a single instance. We've expanded to a multi tenant instance. And now we're expanding into a AWS Cloud native instance, so being able to work with a complex environment, a complex data management environment being able to go from on prim to cloud of being will go from AWS back and forth, being able to manage that seamlessly, ensuring there's encryption of data at rest and in motion. That just makes our job that much easier. >>Now we know that Cohee City is a software data management company. It's not just about backup on D are so cohesive is making some inroads into other secondary data management service is, and some other things they're So what are you looking at to expand into what what a customer is asking you to do for them now that you've already proven yourself with with some of the D. R and back up type ability? Yeah, >>I mean, it really varies. It does very agency to agency smaller, independent agencies really may be looking at a cohesive technology to manage fragmented data. Larger agencies and groups and programs within agencies have different. Different asks different requirements. It's really hard to say a single what is the thing? I would say that the flexibility cohesive he gives us is the ability to go hybrid. So depending on what the customers asking feature wise functionality, wise architecture wise way think that Cally city is very flexible >>and about the public sector market. Then if you if you could put your headlight on that for the next 23 years, he was talked about some cycles of that far out. What do you think it would be? A. I guess shift is the right word. What would be a useful or valuable shift in terms of the public sector in terms of their acceptance or adoption in your world? >>Well, so as applications are lifted and shifted or migrated re factored rewritten into cloud environments, you're gonna we're going to see you're going to see mission applications at the agency level moved to cloud reside in the cloud, so data for performance reasons is gonna have to be right next to that application. So the data management, whether it's for production or test Dev Kohli City's got emerging capability for for Dev Test. I think it's a test of but deaf task. So all these pieces sort of go together as a CZ, you said, going from transitioning to transforming and you start looking to three years out. I do believe the agencies have a lot of momentum. There are some really interesting activities being done in the federal state local realm, around artificial intelligence machine learning. So being able to do the compute storage, the networking and security all within a A W s cloud, it's just going to speed things up and make cost and performance more manageable and transparent. >>Thank you for the time. We appreciate that. We find out earlier that Brendan is a Washington Redskins fan and a D. C. Resident, as am I. And I thought 90 No. One was the last time we had a playoff tape. It was quite that far back, but it certainly seems like it, doesn't it? Hang in there, Thank you very much. Enjoy that. Brenda Walsh joining us from the 1901 group back lot with more live here from AWS reinvent with just a warning. I'm John Walls and you are watching the Cube

Published Date : Dec 4 2019

SUMMARY :

Brought to you by Amazon Web service We continue our coverage here on the Cube of Day, one of a W s ram Thank you for having me. First off, tell us a little bit about what you do, the year the assembly line was invented, so a gentleman named Ransom E. service is that you find that great value in that service offering portfolio, one of the things that we've been using Holy City four is A longtime fan of the Toyota production system, I am very pleased that you are turning So walk us through how you're using cohesive toe help. So in order to modernize a very large complex, It's not so much about the technology, but about the human part of the process. of resource is both by the agency's contractors supporting the agencies to be using it as a service, as this thing from the way that you would have done it is purely on premises type infrastructure. Well, one of the one of the reasons we selected Cohesive E is because And so regulatory psychic, I mean and you write those And and that speed of investment has been increasing over the last few years has really to work together because you mentioned that your business is built built on Cohee City. has been growing, so that was a single tenant, meaning we had one customer. and some other things they're So what are you looking at to expand into what what a customer It's really hard to say a single what is the thing? and about the public sector market. to transforming and you start looking to three years out. I'm John Walls and you

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Chris Port, Boomi | Boomi World 2019


 

>> Voiceover: Live, from Washington DC, it's theCUBE. Covering Boomi World '19. Brought to you by Boomi. >> Welcome to theCUBE, Lisa Martin at Boomi World 2019 in Washington DC, with John Fareer this week. John and I are very pleased to welcome back to theCUBE, the COO of Boomi, Chris Port. Chris, welcome back. >> Thank you, thank you for having me. >> So, yesterday was the partner summit. >> Yep. >> Today kicks off everything. Let's look at where we were only 11 months ago at Boomi World '18, when we sat down with you in Las Vegas. >> Sure. >> You now have 9,000 plus customers in 80 plus countries. 580, I think, partners globally. It's amazing the growth, and those are just some of the stats that were shared this morning. 97% renewal rate, which is huge. Really exciting news coming out this morning for Boomi. You guys have done a great job of listening to your customers, and evaluating their data to deliver outstanding cloud-native technology. Talk to us about what's transpired since we last saw you, that really has you excited. >> Yeah, well, look, growth is exciting. So, a lot of growth. Yeah, we just finished an almost 50% growth quarter. So, you know, the teams continue to grow. I mean, I think we talked about three pillars last year, around product, go to market, and success. So I can tell you, our product team, you know, we've got new people from the leadership level, you know, kind of like Steve Wood was here, you know, as the Chief Product Officer. He's still here, but now he's bringing in people, you know, from a leadership perspective, augmenting our incredible leadership team that we've already got, as well as kind of as we think about building out that layer, as we kind of built out our development teams and our product management teams. So, lot of growth there. From a go to market, you know, you just talked about 80 countries, 9,000 plus customers. Adding six to seven a day, depending upon the day. So, and then success. You know, the one thing that we've really done, is we've kind of hardened the methodology. We've added a significant number of team members under me, as we kind of think about that success equation and really build it out, driving towards the 97, 98%, kind of, you know, direct side retention on the dollar, you know, calculation. And we're now really starting to do some things where we're really starting to look at when we have our success people engaged, and what that drives from a cross-sell and expansion, what we really enable our customers to do. You know, and what we've seen is just about a 30 to 40% uplift. So, we're really kind of giving us even more ammunition to double down on that. >> So, I just saw some demos on the conventional AI that Chris McNab was demoing with Mandy, actually with the voice attendant there, and they were referencing head count. Were those actual numbers, 700 new employees added to Boomi in the last quarter? >> Oh, not in the last quarter, but in the last two years, three years, I'll just give you a perspective, I mean, it's grown seven x since I've been back, and that's three and a half years. >> John: Can you talk about headcount numbers at all? >> Yeah, we don't really publicly disclose that, but we're north of 1000, we had a goal in terms of, you know, Chris used to talk about the road to certain dollar figures, and I can tell you we just blew through our third goal since I've been here in three and a half years. Ahead of schedule of all of them, >> John: Got some good leverage from Dell Technologies now kicking in? >> Oh, absolutely, you know, Dell Technologies and what they've done to really start to be a little bit more of an accelerant. We're incredibly excited about what Dell Technologies can do with us in the fed space, I was just in a Federal break out and Dell has such a great presence in the Federal space, and such great relationships, and that should absolutely be a force multiplier and accelerator for us there as well. >> Let's talk about that a little bit more from a Federal perspective. Here we are, in Washington, DC, Boomi announced, maybe six or so weeks ago in August, Fed Remp authorization and one of the first IPAZ venders in the marketplace. But interestingly what Chris McNab shared this morning, was that Boomi achieved Fed Ramp certification in five months, and one of your competitors, I think I know who it is, took 18 months. >> Yes >> So John and I have been talking about time to value with every interview today, talk to us a little bit about what that Fed Ramp marketplace means not just to your Federal businesses, but to Boomi's platform and capabilities in general. >> Yes, and I think Chris started that this morning, is when you think about the number of controls we had to go through to get that certification, and the ability to do it in that five month period, I think it highlights, A, where we're at, but the investment that we've made, but candidly, the architecture and back to the end customer, why do they care? Because, granted, Federal is very important to us, but candidly, we've got 9,000 plus customers because we just got started, right? We do have our first Fed customer, but we're not allowed to disclose who it is yet. But 9000 plus customers that aren't in Fed, obviously. And why do they care? It's about the increased security, it's affectively the stamp of approval in terms of our scalability, and just what we've done to invest in their future, because it's so paramount, and being kind of a trusted advisor. You know, being a software provider is one thing, but trust has just become so much of the forefront I don't know how many discussions I have on the pre sale cycle. And if it's not in every discussion, it's in nine out of 10 now. >> Yeah Chris, and today's business client I mean, you can't really go a couple minutes without hearing about, you know, WeWork, you know, pulled their IPO. Software economics are driving evaluations of really profitable companies like Zoom, and others. And there's the unicorns that aren't making any money, losing money. Kind of, the wolves of Wall Street kind of reacted to that. But the customers look at the business model. Of companies that they partner with. I want you to take a minute to explain Boomi's business model. You guys are a modern software company, so you have good emergence with engagement journeys, and sales, partnerships, the ecosystem. But you've also got the cloud dynamic, and you got SaaS. >> Yes. >> I mean SaaS companies are getting great evaluations. They are highly profitable, so the operating leverage with SaaS, combined with how you guys are deploying it is very interesting. Can you explain for people that aren't yet Boomi customers what the business model is and how they engage with you and what should they expect. >> Yeah, well look, I think it all starts with our architecture, right? So, the way the software's architected is, it just absolutely facilitates an ease of use, and a time to value that's unmatched in the space. So, bringing to that the 9000 plus customers, you're honestly talking about, 'cause when you look at our space, it all starts there, from a strategic construct. You have legacy providers, as well as some of the newer names that are, you know, what I would call high control. And we may have talked a little bit about this last year, but they're in this high control, they require a fair amount of development, they have long lead times, in terms of getting to that time to value. Then you have kind of, the new school, you know, and Boomi is certainly over here, we pioneered it, which is high productivity, high time to value. Again, we want to cut projects from nine months, historically, that a customer will maybe engage on, we want to make that 90 days. We want to make that nine days, right? So everything starts from there and our entire go to market has been built off that, so what does that mean? When you think about that backs of our partners, you know we really started out with other ISV's, that were in the SaaS space, and how could we add to their value prop. 'Cause candidly, integration can be a barrier to a SaaS application, take a concur, a success factor, to their adoption. So we removed that barrier, but in the same time, the same speed, the same agility as they do. >> So, agility, great value prep is, look, that's great. Check, love that. How do they buy, they pay, how do they pay you? Just talk about the economics real quick. >> Yep, and that's the other thing, so we've moved obviously from this perpetual, kind of, CapEx model, to the SaaS model, which is much more OpEx focused, but again, in smaller bites. I mean, our customers aren't paying us, you know, hey, it'd be great if they did, but they don't have to. And we're getting bigger and bigger, but it's typically though expansion, versus this massive long sale cycle, pay us five million up front and then pay us a 20% drip for the rest of your life. It's all, you know, it's basically a fixed fee annually, they pay us for that first year, and they pay us for the second year, and it's my team's job to make sure they're renewing every year so that we continue to be good stewards, good partners with them. And hopefully, as they find value, and we find that they do, typical Boomi customer, particularly in enterprise, doubles their use of Boomi within about an 18 month time frame. >> And that's the Amazon pioneering model, which is, you lower the price for your customer, but your mix of business just gets bigger, so you're dropping the price for the customer, but you get more customers. >> Exactly >> It's good economics. >> Yeah, and I mean it's just about getting in there, proving the value of the technology and look, you heard it this morning, you heard just so many compelling stories. Our customers will absolutely continue to find one more use and one more use and they will just constantly double, and double again, and double again, their use of Boomi, so. >> Integration isn't going away, it's kind of like storage and data, like, you got to store data. Like, there'll always be storage, always be integration. >> I talked to some customers yesterday, Chris, who articulated just that, in terms of the unexpected benefits that integrating Boomi with, whether it's a transport management system, or sales force, and suddenly they're starting to see so many more downstream benefits that they couldn't even have forecast when they first started, going, "We got to integrate these two things" and the opportunities, but one of the things that came up in some of those customer conversations that I want to talk with you about, is, from an architectural differentiation standpoint, Boomi says, "We're cloud-native, single instance multi-tenant cloud application delivered as a service". Talk to us architecturally about how that is, what is that? And why is that so unique for Boomi to deliver? >> Sure, that's a great question. So single-instance means that every single one of our 9000 plus customers is on the same version of Boomi. So we do 11 releases a year, we don't do it in December, because you know, a lot of retail customers and a lot of customers go on a moratorium in December. So, we don't disrupt business in December, but 11 releases a year, and what that means is every time we do a release, that all 9000 plus customers, on it's way to 10000 and 20000, they get the same version of Boomi, every month. They're all working off that same version. Now, they like that, because there's no physical upgrades, but the reason single-instance means so much is, again, Chris talked about the 30 terabytes of anonymized data. You can't do that unless you have a single instance software. So, that's kind of the secret sauce, our ability to do things, like Boomi suggest, that Chris talked about. Which candidly, the first real use of AI and Middleware. Right? Michael Morton is going to talk tomorrow about this insights platform, you know, that we're now launching. That really, we'll start to get into data privacy to start, but there's so many different things, I mean again, this is literally our fundamental fair advantage, I mean, nobody else has this, nobody else has it even close to 9000 plus customers. We see everything they do, and it's our opportunity to unlock that, and show them the value. Not just suggest, not just automated regression testing, not just insights tomorrow, but what are the next three, five, 10 things we can do to absolutely accelerate their (cross-talk drowns out speaker) >> John: That's data driven. >> That's absolutely data driven >> That's the definition of data driven, okay, so I got to get your definition of something I'm hearing a lot of, I kind of got my view on this, but I want to get yours. What is, in Boomi's world, what is event driven mean? Because, we hear about event driven architecture, what is that? >> Well, I mean, look, think about real time, I mean, historically there's been a lot of, you know, from a process perspective, you know, batch. It's not necessarily done in real time. Event driven is more listening and responding. So, how do I become much more, from a software perspective, how do I become much more real time, to listen to those different events that are in my ecosystem, could be something a customer's doing, could be something that you're doing as a finance employee. So it depends on what the use case is, but how do I respond to that event with a subsequent event, but more in a real time, you know, way. >> So the classic definition of event, something happened, triggers, software policies, stuff that you can react to. >> Yeah, and that's my definition, you should talk to Steve Wood, talk to Michael Morton, I'm sure they'll be much more eloquent, but that would be my perspective. >> We're going to pin them down. My final question is culture. Boomi has got a cool culture, I asked this last year, you guys are still feeling very much like a startup and the culture, and the customers, you got great customer loyalty, Lisa was pointing that out at our opening. So this has got a good momentum with the culture, your thoughts on how it goes next level, 'cause as you're growing, you got to keep an eye on culture, you want to grow as fast as you can, but within the norms of what's workable. >> Yeah, well look, I'll say it's the number one priority for the entire company, and that starts from Chris, all the way down. So we have leadership meetings that then cascade down. I have my own leadership meetings, my leaders have their meetings. There's only one topic that is non negotiable, that should be on every agenda: how are we doing, how are our people doing, how are we doing as humans, right? 'cause, look, I've been at a lot of companies, I got to be in management consulting, so I got to see a lot of leadership teams that were both good and maybe had opportunities for improvement. I got to see a lot of companies, I've now been part of something, you know. But candidly, these three and a half years, I've never been part of something like this, and it's a family, and it's just totally different. Totally different, you know, I say it all the time at our town halls, but I mean it. I look at this as a once in a lifetime, these opportunities just don't come around that often and, you know, to go from how many people we had, just even when I got back three and a half years ago, to how many we have today, to think that my team, my own personal team now is two and a half times bigger than Boomi was three and a half years ago. To give you a scale perspective. And so it's a topic every day, is how do we invest in people and how do we keep this going. >> You guys got a lot of challenges too, with the growth, and I want to get your thoughts on this. One, is, the new branding looks awesome, we wore some Boomi t-shirts out last night, we were at the Washington National's game, and give it a test drive, people were like, "What's Boomi?". Very strong reaction, >> Love it! >> But that's the question, what's Boomi? You got to answer that question, so that's one comment I want to get from you. The other one is, the focus on community and education, is some work areas for you guys. So, the new brand's going to get awareness, what's Boomi? You got to answer that, what is Boomi? And then, community and education's a focus area, as COO, how are you going to tackle those opportunities and challenges as a leader? >> Yeah, well look, on the brand I think this is a real opportunity for us to really accelerate and amplify our voice in the market. Like, and Mandy's here, I think the things we're doing, I think you're going to see us really start to target the CX level, like, what is that CEO, that COO, that CIO, what are he or she thinking about, and really go after them to make sure that when they start thinking about integration flow, hub, whatever it may be, that Boomi absolutely is part of their vernacular. And I think it's, today, the number of times I hear that today, that you were saying, "What's Boomi?" is so much less than it was three and a half years ago, so I think that we've made some good in roads there, but I really think this is our next level, our opportunity to completely, let's get that out of the way we want to be a household name, we want the B2B iconic, you know, so, I think we're on our way, right? It's going to be a journey but I think that this is a great, kind of, launching pad. In terms of learning certifications, so we talked about today, we launched Boomi-verse, very excited. >> 65000 members! >> Absolutely, you know, we need that to be double, triple, quadruple, and that's all part of accelerating this journey. We were literally doing five certifications, this is a global number, but five certifications a day, three years ago, we literally just closed a week where we did 50 a day, so 10x, we've opened it up and that's kind of, our big thing is like, it's free. We want the world to come in and learn about Boomi, build that skill set, the hundreds and thousands of jobs, when you just start looking for Boomi in terms of job sites, it's not about a lack of opportunity, it's about our ability to fill those jobs and I look at that as my responsibility, our team's responsibility. Because, you know, I want it to be an iconic brand, when you have a resume, I want Boomi to be front and center in terms of skill sets that you're highlighting, because, you know, it truly can change peoples careers, and you saw some of the stuff we're doing with veterans, >> Lisa: That was fantastic. >> It really is, and it's because of the opportunity that we see, and forget 20 000, we need 50 000, 100 000 certifications, and we're well on our way, and I think you'll just see us accelerate that and I think Boomi verses that launching pad. >> Well you guys all look very well rested for how much innovation is going on at scale. Chris, thank you, for joining John and me on theCUBE today. It's been a pleasure. >> Thank you so much. >> For Chris Port and John Foreer, I am Lisa Martin, and you're watching theCUBE from Boomi World '19. Thanks for watching! (electronic music)

Published Date : Oct 2 2019

SUMMARY :

Brought to you by Boomi. Welcome to theCUBE, Lisa Martin at Boomi World 2019 at Boomi World '18, when we sat down with you in Las Vegas. and evaluating their data to deliver From a go to market, you know, you just talked about So, I just saw some demos on the conventional AI three years, I'll just give you a perspective, you know, Chris used to talk about the road to certain Oh, absolutely, you know, Dell Technologies and what in the marketplace. So John and I have been talking about time to value and the ability to do it in that five month period, I want you to take a minute to explain what the business model is and how they engage with you and a time to value that's unmatched in the space. Just talk about the economics real quick. I mean, our customers aren't paying us, you know, for the customer, but you get more customers. you heard it this morning, you heard just so many storage and data, like, you got to store data. and suddenly they're starting to see so many more You can't do that unless you have so I got to get your definition of something I'm hearing but how do I respond to that event with a subsequent triggers, software policies, stuff that you can react to. Yeah, and that's my definition, you should talk to and the culture, and the customers, just don't come around that often and, you know, and I want to get your thoughts on this. So, the new brand's going to get awareness, you know, so, I think we're on our way, right? and you saw some of the stuff we're doing with veterans, and I think you'll just see us accelerate that Well you guys all look very well rested for how much and you're watching theCUBE from Boomi World '19.

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Shane Fisher & Michelle Yi, Slalom | Boomi World 2019


 

>>Live from Washington, D C it's the cube covering Boomi world 19 how to buy bullying. >>Hey, welcome back to the cube. Lisa Martin with John furrier covering day one of Dell Boomi world 2019 we're in D C this year. We're not in Vegas. Pretty cool. Big news with fed ramp and Boomi. John and I are very pleased to walk them slalom gas, a couple of them saw them as both a partner and a customer. Please welcome Michelle ye practice area lead and founder slalom innovation for good. Michelle, great to have you. Thank you so much. Excited to be here and we have Shane Fisher solution principle, business applications and integration. Shane, welcome. >>Thank you. Thank you. Appreciate being here. >>So the Boomi World yesterday I know kicked off for partners with partner summit today kicking off for customers and everybody else with a lot of energy, a lot of excitement. But one of the things that Boomi talks Slalom about that solemn is involved in both is their 9,000 plus customers, which obviously you guys have a big hand in and 580 partners of which you guys are winning a number of partner awards over the last few years. She didn't. We're going to start with you and then we're going to get to the innovation for good. Michelle with you, tell us about some, you guys have some really outstanding use cases of where you're helping organizations implement Boomi. Tell us about Illumina, about the business overall and then we'll go into some of those use cases. >>Absolutely. So we are part of a group within slalom that really kind of focuses on, uh, business process, automation integration and things like that. And so we've had just the unique privilege of being able to help a number of life sciences customers in particular. Um, couple of that I'm super excited about are SightLife and Juno therapeutics. Um, you know, both, obviously with great missions, um, you know, Juno therapeutics, they're there, their mission and objective is to cure all, all kinds of lymphomas. Um, and you know, obviously that, that's a great mission, you know, that that just really makes you excited to go to work every day, you know, to, to be able to support that. >>So talk to us about, so I believe it's an immunotherapy company. Yes. Talk to us about what was their it environment like, as you know, on the one on there, they're processing all this data, patient data, wanting to probably get patients into clinical trials to evaluate new potential therapeutics, talk to us about their it environment. I imagine disparate systems, things not connected, give us that before picture and why slalom went in with Boomi. >>Absolutely. Um, so as you can imagine with any sort of startup, you know, even in like the life sciences space, um, you know, you start fairly immature. Um, you know, you don't have a lot of systems. There's a lot of manual processes. Um, you know, a lot of paperwork based processes. Um, you know, tracking patients, you know, manually or using bespoke, uh, you know, like to SQL databases, things like that. Right. Um, it's, it's kind of, you know, it's that necessary sort of bootstrapping that, that a lot of, you know, very early companies do. But then you get, you know, you reach a certain level where it's like, okay, we've got to grow up a little bit. And so what kind of, what started our journey, which, you know, is that they selected Salesforce as kind of that, that center to sort of collect patient data and be sort of that, um, you know, the first touch point, you know, when we first kind of, uh, you know, interact with the patient, um, and are able to kind of track them through their life cycle and give them the best service possible. Um, and obviously once you have Salesforce embedded into your, your infrastructure, now I need to integrate that. Right. And so that was kind of where slalom, uh, became involved, um, and went through a product selection. Um, Boomi came out, the clear winner, um, you know, not surprisingly. Um, and yeah, and we, we stood that up for them, you know, and, and started sort of connecting, you know, Salesforce to some of their other, you know, systems and automated. >>What were some of the reasons why Boomi was the winner? Was there certain categories you had focused on? Was it something specific around what they had? What was the use case that made them stand out? >>So I think speed of delivery and just ease of use are kind of the, the two main things that really stood out. Um, you know, particularly in this, in the Salesforce realm. I mean, Boomi just integrates so naturally and so easily with Salesforce. I mean it's, it's as easy as it could be, right? And so that was just a natural use case. Um, and then just, it's the speed of delivery, you know, being able to attack, crank through these integrations. Um, we heard a gentleman during the keynote talk about man integrations used to take like four months to deliver. And you think about it now, it's like, that is silly, but it's true. That's, that's, that's the world we came from. And so to have a platform that just makes it so much easier, so much snappier, particularly in a, in a, in a space where it's so important, like what the end goal is. So you get that patient care and you know, and get them the best medicine and stuff like that. >>Yeah. Well, and it's such a story that everybody on earth has been touched by. So Michelle, talk to us about Juno therapeutics as a great example of what you're doing with, with, um, the program tech for good innovation for good, but also give us a little bit of your interesting backstory on you had a personal connection to this. Tell us about that. Yeah, absolutely. So I'm, the solemn innovation for good team is only about three months old. So it's a pretty new capability. And what it really stems from is we're an extremely purpose-driven company. I think that's also one reason why we partner so well with Boomi, um, is because we share a lot of that passion together and we're trying to make the world a better place. Um, so, you know, one thing that we try to do is say, Hey, major not for profit. >>Whoever you are, we understand that you have the same challenges all of our other commercial clients do. So do you know, as a great example of I have information everywhere, how do I get this under control and get value out of that? And that's why this partnership makes so much sense. Um, and so we bring to the not-for-profits our expertise in technology, but then also our connections and partners like Boomi to the table to say, all right, what could we be doing to accelerate this person's mission or this organization's mission and do that, you know, using our strengths. Um, and so another client of ours for example, is American cancer society and very well tied to, um, do you know, therapeutics because actually immunotherapy is a huge opportunity, um, for newer treatments that are less invasive and damaging than chemotherapy. Um, and so my own personal story is of course, uh, I have a history of breast cancer in my own family. Um, and again, like you said, we've all been impacted by cancer. So helping clients like this through our technology is exactly what we should be doing. >>You know, one of the things that's interesting is there's a Renaissance of tech for good startups and yeah, we started reporting on this couple of years ago when we were in DC with Amazon. We saw that with cloud computing and the life cycle changes of delivery and integration that you can get off the ground with very little capital and you could also ran, you don't have to spend all your grant money. So there's a real Renaissance in entrepreneurial thinking in this area, which is now kind of spawning social investing, social impact. But actually businesses are getting to profitability. So what's, this kind of speaks to the Boomi ethos. I want to get your opinion on this. You guys are close to all this. Is that true? Do you believe that? What do you see? What's your thoughts on this wave of tech for good? I won't say philanthropy because people are building real apps and there's real value being created. Your thoughts. >>Yeah. So I can kick us off. Um, yeah. I think exactly as Shane was saying, our abilities. So if we can reduce time for integration, let's say to two months, three months, I don't know, for something simple as a POC, then, um, the speed at which we're changing the landscape is incredible. Um, and as an example, so we did some work with breast cancer images and using AI machine learning in the cloud, um, and we were actually able to reduce the time it takes to do that analysis from three years into a couple of hours in the span of three months. Wow. So when I think about like, okay, like it's not like this massive, okay, first we're going to do this three year integration plan, then when we're done with a three year integration plan, Oh, on the way now we can unlock AI and machine learning. It makes so much sense. Right? Exactly. Oh yeah. You know, all the money that the not for profits have. Right. So, um, you know, I, when I look at them like it makes complete sense that we should be capitalizing on this and transform that whole industry. >>Shane Renaissance, your thoughts and you what did you, what's your opinion? >>Yeah, absolutely. So I was just talking to a gentleman last night from a retail company who again, you know, a very similar story has launched his own private foundation and is using technology to do it, um, and an impact. Absolutely. Um, and there's so, there's so many companies out there that are doing this, um, you know, it's where they call it a responsible capitalism, you know, something like that. Um, and, and yeah, I think the technology is sort of enabling, uh, you know, more of that sort of behavior. If you think of it from a, you know, a classic pace layering standpoint, right? It's the um, you know, where do you want to spend your investment dollars? You want to spend that on infrastructure or do you want to spend that on the things that matter? And I think, you know, making the infrastructure and making these applications so much easier to work with is just unlocking all the rest of the, you know, the potential for, for, you know, just having a unimpactful >>the impact impact is a commercial impact for profit. People do that. That's what businesses do. Yeah. The workloads are workloads. The impact is impact depending upon what you're trying to do. This is the innovation that we're seeing. >>Yeah, absolutely. I'm one of the things too that Chris McNabb talked about this morning that's even more critical when we're talking about immunotherapy, American cancer society and organizations like that is shortening that time to value. John and I were talking about that in our open and when you're, we're talking about literally life and death situations and the element within an organization, the technology stuff where you can save even a couple of clicks for a workflow. There's this snowball effect there because as anybody knows, your family knows we've all been touched by cancer. There isn't time. You're racing against a clock. So that time to value in an example like this really speaks volumes about those outcomes that John was talking about. And I, I mean, I'd love to get your thoughts, Shane on, I feel like as the tools are evolving and becoming even easier and easier to use and we can democratize those insights faster and enable more and more types of people to leverage these technologies. So I don't know if you're seeing the same. Yeah, >>no, absolutely. And that, that sort of, that time to value is kind of, I was thinking about the SightLife use case as you were kind of talking about that, right. And this is literally where, you know, SightLife's mission is about matching, um, I donors to people that need them, right? Um, and you know, tragically, you know, people that lose their lives, but being able to harvest that, you know, those valuable, you know, eyes so that somebody can see every second counts in that, in that overall life cycle. And so if you can reduce that, which is what SightLife did, reduce that life cycle from like a 24 hour cycle down to hours. Um, you know, it's, it's impactful. I mean that's just has huge impact. >>And you're also helping, they have, SightLife has a goal. I was looking at my notes here of ending corneal blindness by 2040. So sh any element that they can possibly shorten in that entire is essential for them to achieve that goal. And I also was reading that the success rate of corneal transplants is very high. Yet the majority of those folks that need it are in areas that are low income, not as accessible. How can Slalom help site SightLife be able to achieve that goal of ending corneal blindness in that time? Like how is Boomi going to be a facilitator of that shortened time to value? >>Yeah, I mean I, from my standpoint, Michelle feel free to, to jump in as well, but um, it's a, it's about kind of exactly what you said, right? It's like finding those opportunities to reduce time. Um, and the other thing particularly in life sciences, right, is, you know, quality is a big, big deal. Um, and making sure you're matching, you know, the right patient to the, you know, blood types matching blood to blood. In the, in the Juno use case we call that the vein to vein process where they actually take the patient's blood ship into a manufacturing site, use their own blood and their, their, you know, their own immune system basically to manufacture a drug and then re-inject that into the patient. Imagine if you messed that up somehow. Um, you know, it's kind of a big deal. So >>we help give them that, that view. Cause we talk about John and I at every cube event that the cube covers, which is a lot data is always one of the number one topics of conversation. And we think, well it's the new blood, it's the new oil. It is. If an organization actually has access and visibility to it. And if the applications like Salesforce, ERP, blood bank applications for example, have the ability to leverage a single source of that data that's governed, that they can trust. How does Boomi facilitate that vein to vein process? For example, I'm just wondering, is there, from a master data hub perspective, is that one of the elements in our that's able to help those on the other end, be sure that the data that they're matching is indeed correct? >>Yeah. Yeah. No, that's a great question. Um, so right now, um, we haven't explored MDH yet at Juno. Um, but I think that's one of those things that may be coming at some point in the future. Um, we call it a chain of identity, right? Is ensuring that the blood that you took from the patient is the same blood that comes back essentially like tracking that through the entire life cycle. Um, and right now, you know, we're using the Boomi platform using Boomi integration to accomplish that. Um, you know, we logged sort of, you know, patient identifying information all the way through the chain, but we also redacted when we log because obviously there's GDPR, there's all these other, you know, regulations around that. Um, so there's a, again, in life sciences is a very interesting balance. You have to walk, you know there's regulations you have to follow and things like >>I'd love to get one last question for the people watching that aren't maybe changing careers or doing something entrepreneurial in social impact, your advice to them because people can see value, they see how path and get their funding requirements are lower. A lot more people saying, Hey, I'm not just doing good. I'm actually can make as a living a lifestyle choice or whatever reason, business reason. What's your guys' advice to folks thinking about making the change? Best practices, lessons learned, scar tissue, anything that you'd share for months or years to four months from four hours hardcore. How do you get this up and running quick? What's the best practice element? Michelle started on this one? >>No, I, I do have some advice. You know, I don't think it's necessarily an easy path to do this. However, I think it's much more feasible now to do it, especially with the speed of technology. And what I would say is, you know, it doesn't have to be a black and white, you know, situation where it's, I either do social good or a drive revenue. And I think at slalom anyway, and with many of these other companies, we have found operating models that support both. And I think if you maintain your passion but also your business mind and the technology sense and combine those, I, I think that's the way to go. >>Shane technical thoughts standing up stuff's cloud Boomi. Yeah. >>I mean it, it's, it's, it's a very wide and deep world out there. Um, but the thing that's so awesome, um, you know, I, I, I tell, um, you know, my directs this all the time, um, the opportunity to teach yourself things is like, at no other time, you know, in our world, uh, it, all the information is there. Um, yeah. Starting with Boomi itself, I mean, buoy verse, you know, you can go teach yourself whatever you need to know. Um, so I, I'd say, you know, follow your passions and, and you know, be a, be a fearless learner because the opportunities are there. Great insight. >>I like that. Be a fearless learner. Well, Shane, Michelle, thank you so much for sharing what you guys are doing at slalom and we look forward to hearing continued successes. Thank you so much. I appreciate your time. Thank you for Shane and Michelle and John furrier. I'm Lisa Martin. You're watching the cube from Boomi world 2019 thanks for watching.

Published Date : Oct 2 2019

SUMMARY :

Live from Washington, D C it's the cube covering Thank you so much. Thank you. We're going to start with you and then we're going to get to the innovation for Um, you know, both, obviously with great missions, um, you know, their it environment like, as you know, on the one on there, they're processing all this data, even in like the life sciences space, um, you know, you start fairly immature. Um, and then just, it's the speed of delivery, you know, being able to attack, Um, so, you know, one thing that we try to do is say, Hey, Um, and again, like you said, we've all been impacted by cancer. you can get off the ground with very little capital and you could also ran, you don't have to spend all your grant money. um, you know, I, when I look at them like it makes complete sense that we should be capitalizing on this and so much easier to work with is just unlocking all the rest of the, you know, the potential This is the innovation that we're seeing. I feel like as the tools are evolving and becoming even easier and easier to use and we can Um, and you know, tragically, you know, people that lose their lives, of that shortened time to value? you know, it's kind of a big deal. perspective, is that one of the elements in our that's able to help those on the other end, Um, you know, we logged sort of, you know, patient identifying information How do you get this up and running quick? you know, it doesn't have to be a black and white, you know, situation where it's, Yeah. Um, so I, I'd say, you know, follow your passions and, Well, Shane, Michelle, thank you so much for sharing what you guys are doing

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Dan Barnhardt, Infor | Inforum DC 2018


 

>> Live, from Washington D., it's the Cube. Covering Inforum DC 2018. Brought to you by Infor. >> And welcome back to Inforum '18. We're live here in Washington DC as Inforum has brought its show to our nation's capital. I'm John Walls along with Dave Vellante. It's now a pleasure to welcome Vice President of corporate communications Dan Barnhardt. >> Thank you. >> Hey Dan, good morning to you. >> Good morning to you. Good to see you again. >> We were kidding before we got started about why you're here in Washington. We think it's for the weather, right, because it's so nice. >> It's gorgeous. >> But there is a reason. I mean, you've released a federal product today, have an announcement we'll get to in just a moment. But about coming to Washington. You've been in New York before, you've been in New Orleans. Why DC, why now? >> Well, it's important for us to make sure that our customers can access the event. We've got more customers that came this year than came previous years, certainly, than last year. And it's important to be in a city where it's accessible for our customers not just in the US, but also from Europe and Asia Pacific, Latin America and Washington DC's very accessible. We also are one of the largest suppliers to public sector organizations. That's, uh, local, state, and federal government. We've got a particular focus on federal government and fed ramp compliance this year, which we achieved. And, so, we're here so that we can show off some of that new technology that you just mentioned. >> Yeah, what about the significance of that? Of reaching the compliance goal. And what does that mean to the business going forward? >> Well, it's yet another example of the benefits of our cloud strategy and working with the AWS beginning in 2014. Infor was the first large ISV to embrace a public cloud. And Amazon and Amazon web services in particular has been very helpful in achieving fed ramp. They have a lot of federal customers. They've got a very large federal agency with three initials that is a customer and they require compliance with all of the federal regulations that continually change and the utmost security for customers and we're able to offer that to our customers as well. >> Yeah, we were talking on the kick off about that - how you guys can draft the AWS innovations and things like fed ramp and other compliance. They were first, they were way ahead of anybody. You as an ISV, you don't have to worry about all that stuff. I mean, you've still got to connect to it, but they do a lot of the heavy lifting, so that's cool. You got some other hard news. >> Well we also are able to focus on our products by doing that. We don't have to invest in proprietary cloud infrastructure or data centers or databases. We can focus on delivering innovation in our products and functionality that makes a difference for our customers. Their business is not - their customers don't care what infrastructure they're running on, they care how they're able to provide goods and services. So Infor focuses just on delivering better goods and services for our customers. >> What Charles said at the keynote this morning - our strategy, we didn't want to compete with Google and Amazon and Microsoft for scale of cloud. That made no sense. It also made the point that when we were an on prem - exclusively on prem software company, we didn't go out and manage servers for our clients. So we don't want to do that. So, big differentiator for sure, from some of the other SAS players. >> And it's paying off now in a way that our competitors are starting to come after us when they used to not want to acknowledge us. One of our larger competitors - on premise legacy vendor - had an anti-Infor ad on their homepage. They've got cabs outside of here. >> We're talking about- - Yeah >> And then Charles said, ya know if you're - we're welcome the competition here if you'd like to see innovation in enterprise software, this is the place to be. >> Well, congratulations, right, 'cause, well, you know, when Oracle's coming at you, it means you succeeded - that's good. Um, other hard news that you guys had this week - you got true cost accounting in healthcare and some other things, take us through those. >> Well health care has been a major focus industry for us, just along with government, which we mentioned. Um, seventy plus percent of large hospitals in the United States are automated using an Infor software. And healthcare has been an industry that's undergone a lot of disruption, obviously, for the last ten, twelve years, with the Affordable Care Act and others. And we're trying to figure out - we as a society are trying to figure out - how to deliver better care to patients, that's the goal for healthcare organizations. And to do that, they need to better understand what's the cost of care. So the Infor true cost, which we announced in January and have now delivered and have customers implementing, will help our customers understand better what is the cost of the care that they're giving so that they can give better care to their patients and allocate their resources in a way that will help more people heal better and feel better. >> We heard on the intro to the keynotes today, Turing, Edison, and Coleman. It sounded like it was Charles' voiceover. I don't know if it was or not, but >> It was. >> It was. He's got the smooth, mellifluous voice. Um, last year Coleman, Catherine, Coleman, Johnson - you named your AI offering platform after her. Give us the update where you're at today, you've got some other announcements around that as well. >> We do. It's a big announcement for Coleman here. We've got the GA of Coleman digital assistant, which is - enables humans to have - everyone to have an assistant at work with them to help automate certain functions such as search and gather, which can take twenty percent of people's time just collecting the information to make a decision. But now with Coleman digital assistant being live and customers implementing and going live on it right now, they're able - users are able to ask Coleman to fetch information and deliver not only the information but predictions and smart intelligence that helps people make better decisions and be more productive. >> So we had a lot of conversation this morning about robotic process automation, which is really interesting. I mean, essentially, we're talking about software robots taking over mundane tasks to humans. Now a lot of people like to talk about how - and we talked about this in the Cube all the time - how, oh, the machines are taking away jobs, but in speaking to numerous customers about RPA, they're thrilled that they don't have to do these mundane tasks because it makes them more valuable, they're doing more interesting things, and they're getting offers from others that are asking them to do this type of automation for their company. So they're more valuable to their existing company and outside companies. So, RPA - hot topic. You guys are leaning in hard. >> We definitely are. We definitely believe that there are jobs that - there are functions that can be better served by automation, particularly search and gather that we mentioned. There are multiple functions that will always be done by people. Human interaction is not going to change so we are looking to have a digital assistant make productivity better. Productivity is a function of being able to do more, having more workers, and we'd like to do both with this. We'd like people to be more productive using artificial intelligence assistance. And, also, a conversational user experience with software will make it easier and less intimidating for a lot of people to interact with technology at work. And we think that will also help people be able to be more productive in their jobs and have more people able to take more jobs that right now or in the past have required a level of technical expertise that you won't need when you can simply ask the computer to do something for you using your own conversational language. >> Some major data points - excuse me - >> That's okay. that came out of the keynote this morning - one is that there are now more job openings than there are unemployed individuals and productivity, even though the tech spending is booming, it doesn't show up in the productivity numbers. We saw this actually, you know, a couple decades ago in the nineties. And all of a sudden you saw this massive productivity boom. I've predicted that with automation and artificial intelligence you're going to see something similar. It seems like Infor's on a mission - that human potential tagline - on a mission to really drive that productivity and help close those gaps. >> We definitely are. Our tagline is "design for progress" and we are looking to promote progress around the world and do what we can in order to help human progress and the theme at Inforum is human potential and that's what we're looking to do here. We have seen a lot of productivity growth in people's personal lives. I now - I don't know how to set a timer to cook anymore, I just ask Alexa to do it, but we haven't seen that at enterprise yet. So we're bringing consumer grade technology that people have gotten used to in their everyday lives but they don't see at the office. We're bringing it to the office to help make them equally as productive as they are in their personal lives. >> Yeah, that's what I wanted to hit on, actually, was the theme of the show. We're talking about human potential and which Hervan Jones talking about that, you know, from a personal mission statement if you want - that's the way he worded it. But, what's the broad scope of that in terms of how you apply that thematically throughout the company when you talk about human potential, because it's just not you, obviously you're trying to do that for your clients, you're trying to do that for the people they serve, do it for taxpayers, right, through the federal sector. But talk about that from the thirty thousand foot level about human potential - unlocking that and how Infor totally is, I guess, trying to illustrate that or put that in place. >> Certainly. The first thing I would mention is our human capital management. Infor is a very large provider of HR software - there's others that are perhaps better known, but Infor has many customers that are using our HR software, but they're also using our software for other key functions. And by integrating those two things, we're able to help people be their best self at work. Because it's not just the HR management, but the HR system knows what you're working on, they can help with professional development, and talent management, and align that to the business processes that the company has. We're also looking to engage workers. As you mentioned, there are more job openings than there are unemployed people that we believe seeking employment right now, but they're not very engaged. So we're hoping to have technology and learning management to help engage more workers. And then we'd also like to increase new business creation. One of the things that Charles mentioned that slowed down is the introduction of new businesses and small businesses. We believe one of the reasons for that is that there is so much business automation that goes on that in order to achieve that to be competitive requires so much capital investment that it makes it difficult to start a new business. But if we're able to automate a lot of that business, we're able to make it really easy through Infor cloud suite for new business starting, we feel like we'll be able to help entrepreneurs generate new businesses which will employ more people and offer more engaging and rewarding jobs and help fill some of those gaps that we have. >> We've talked a lot about AI - not just some magic thing that you throw at your business - it has to be operationalized and the likely way in which organizations are going to consume AI is it's going to be infused in applications. And this is exactly what your strategy it, isn't it? >> It is. The artificial intelligence is only going to be as smart as the amount of data that it can access and that it can analyze. It doesn't have a brain, it looks at data and learns from that data and where it tells you. And Infor has access to data that very few companies have - mission critical data, ERP, data manufacturing, distribution - core processes that we're able to put in the cloud, and not just in the cloud, but in a multi-tenant cloud environment where it can be drawn from analytics, from our burst analytics engine. And then, Coleman can make decisions based on that data - not only from within the enterprise but across the network using GT Nexus commerce network. >> Yeah, so we're hearing a lot about HCM, of course, at this show, you know, human potential, fits into talent management, HCM. You guys have a very competitive product there, it's sort of a knife fight with some of the large SAS players, but I was excited to see so much attention paid to HCM as a key part of your SAS portfolio - your thoughts? >> I do, I agree with you and I think one of the differentiating points that we just mentioned was that Infor HCM also connects to Infor systems that automate core business processes. So it's not just about those business processes, but also knowing who the people are that work on them and helping companies navigate. So much time is wasted from what we would call tribal knowledge - an employee getting up to speed or figuring out how to navigate inside an organization, particularly a large enterprise. And Infor HCM can help make that easier, but they can do that while attached to a business process so that everything can move faster and more efficiently for the customer. >> I wonder if you could comment, Dan, on this notion of best of breed versus a full suite. It seems like - so for decades, there's been this argument of oh, best of breed point products will sometimes win but full suite, people want a single throat to choke and that integration - It seems like with your micro-vertical strategy you're trying to do both - be both best of breed and have a full suite across the enterprise application portfolio. Is that right, you know, do you feel like you guys are succeeding at that, uh where do you think you fit in that whole spectrum? >> That is correct, and it's one of the things that we're able to do because of our cloud strategy - is to offer the complete suite and the artificial intelligence that comes on top of it. In the past, when there wasn't an artificial intelligence layer, there wasn't the machine learning that needed to draw from all of that data, best of breed individual applications would work. But now that we're trying to pull data together so that you can make more intelligent and you get actionable insights that let you make more intelligent decisions, that requires an integrated suite. And that can be done now in a multi-tenant cloud environment that couldn't be done before. >> The other thing I would observe - we talked about this, John - is - >> I'd also really quick just add that I think that that's proving to be correct in the amount of growth that we're seeing. Infor is significantly outgrowing from a revenue perspective. Oracle, more than forty percent last year, more than double the rate of growth of SAP and our growth rate for cloud applications is up there with work day which is setting the bar for cloud software companies. >> Yeah, that's true, that's a great point. I mean work day has set the bar and this is an example of what was essentially a narrow point product there to, of course, trying to get into other spaces. Of course, SAP and Oracle always have had a large suite. Your strategy has seemed to be working in terms of being a place where a customer can come in and access a lot of different functionality. The other thing that we heard today - a year in - is the Koch Industries investment. I was noticing that you now see Accenture here, you see Grant Thorton, Deloitte- >> Capgemini >> Yeah, Capgemini - these people are taking notice of - I would imagine Koch Industries does a lot of business with those guys and one of the gentlemen from Koch told me last year - said "Hey, we're going to expose these SI's to the Infor opportunity." It seems like it started to happen and I've heard that there's been several large deals that they've helped to catalyze, so it's great to see that presence here. Talk a little bit about the Koch Industries dynamic and what that's brought to the table. >> Well, the Koch relationship for Infor has been so helpful. First, obviously, there's a large infusion of cash from the investment. It was 2.5 billion dollars - one of the largest tech investments that wasn't an acquisition in history. And we're able to use that capital to increase more functionality. Not only that, but Infor has an industrial background. The majority of our customers are in manufacturing or distribution - industries that Koch Industries is a big player in. So not only do we have a great partner, but we have a living lab in one of the world's best and most efficient companies with which to develop our software, implement our software, and test our software. And we've got a willing partner in Koch that can do that and provide a lot of that expertise. >> I was telling Dave that that's what really struck me listening to the keynote was that - yeah - it's this wonderful symbiotic relationship and they gave you money - that's nice, right - but you have an opportunity now to roll out services, products, experiment a little bit. >> We do. >> See how it works within the Koch family, if you will, before you take it out further and so you've got this great test lab at your disposal that you didn't have before. >> And like Infor, Koch is a private company, so we don't feel the same pressure to provide quarterly return to shareholders that public companies do. So we're able to invest more of our revenue in development and R and D in ensuring that our products are going to deliver the best experience and the best functionality for our customers. >> Well, to me, the key for Infor - a key - is you've got a large install base and you're trying to get that install base to come to a more modern, SAS-like, cloud-like platform. To do that, you got to be relevant. So, the stuff like Coleman, the burst acquisition, your micro-verticals - those are all highly relevant. You know, your ability eliminate custom mods because you go that last mile. Highly relevant to companies that have to place a bet. Now, when they have to move to this new world, you know, others are going to try to grab them, so you got to hang on to them. To me, relevance, and showing a road map, and showing an investment, and things like R and D, is critical - your thoughts? >> I agree with you, I think that's the reason that we're seeing those large global system integrators partner with Infor now and develop practices that Accenture and Deloitte, Grant Thornton, and Capgemini, that will implement Infor software at their customers. They're having the demand from the customers that they're working with, including up to the largest of enterprises, for Infor software, just simply because we are able to automate processes and help them get to a level of automation that will let them compete in the digital era. There are companies all over are fearing that they're going to be disrupted by a digital, native competitor or a digitally enabled competitor. And we're looking to help Infor customers become digitally enabled themselves and to be that disruptive competitor in their field. >> Well, Dan, we appreciate the time >> Thank you very much. >> Good seeing you, thanks for having us here. >> Thanks for coming back again. >> Overlooking the show floor, got a great seat - >> Yeah, a lot of activity down there. >> And, uh, good luck with the rest of the show. >> Thank you very much. >> Dan Barnhardt, from Infor back with more. Live on the Cube here from Washington DC at Inforum '18. (bright, electric music)

Published Date : Sep 25 2018

SUMMARY :

Brought to you by Infor. It's now a pleasure to welcome Vice President Good to see you again. because it's so nice. But about coming to Washington. And it's important to be in a city where Of reaching the compliance goal. and the utmost security for customers and we're You as an ISV, you don't have to worry about all that stuff. and functionality that makes a difference for our customers. It also made the point that when we were competitors are starting to come after us this is the place to be. Um, other hard news that you guys had this week - so that they can give better care to their patients We heard on the intro to the keynotes today, He's got the smooth, mellifluous voice. to fetch information and deliver not only the information Now a lot of people like to talk about how - a lot of people to interact with technology at work. that came out of the keynote this morning - anymore, I just ask Alexa to do it, but we But talk about that from the thirty thousand and talent management, and align that to the is it's going to be infused in applications. And Infor has access to data that very few companies have - so much attention paid to HCM as a key part and more efficiently for the customer. Is that right, you know, do you feel like you guys that let you make more intelligent decisions, that that's proving to be correct in the Your strategy has seemed to be working large deals that they've helped to catalyze, infusion of cash from the investment. really struck me listening to the keynote was that - and so you've got this great test lab and the best functionality for our customers. Well, to me, the key for Infor - a key - that they're going to be disrupted Live on the Cube here from Washington DC

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