(gentle music intro) >> Okay, we're back. We're live here at theCUBE and at VMworld, VMware Explore, formally VMworld. I'm John Furrier with Dave Vellante. Three days of wall to wall coverage, we've got Vittorio Viarengo, the vice president of Cross-Cloud Services at VMware. Vittorio, great to see you, and thanks for coming on theCUBE right after your keynote. I can't get that off my tongue, VMworld. 12 years of CUBE coverage. This is the first year of VMware Explore, formerly VMworld. Raghu said in his keynote, he explained the VMworld community now with multi-clouds that you're in charge of at VMworld, VMware, is now the Explore brand's going to explore the multi-cloud, that's a big part of Raghu's vision and VMware. You're driving it and you are on the stage just now. What's, what's going on? >> Yeah, what I said at my keynote note is that our customers have been the explorer of IT, new IT frontier, always challenging the status quo. And we've been, our legendary engineering team, been behind the scenes, providing them with the tools of the technology to be successful in that journey to the private cloud. And Kelsey said it. What we built was the foundation for the cloud. And now it's time to start a new journey in the multi-cloud. >> Now, one of the things that we heard today clearly was: multi-cloud's a reality. Cloud chaos, Kit Colbert was talking about that and we've been saying, you know, people are chaotic. We believe that. Andy Grove once said, "Reign in the chaos. Let chaos reign, then reign in the chaos." That's the opportunity. The complexity of cross-cloud is being solved. You guys have a vision, take us through how you see that happening. A lot of people want to see this cross-cloud abstraction happen. What's the story from your standpoint, how you see that evolving? >> I think that IT history repeats itself, right? Every starts nice and neat. "Oh, I'm going to buy a bunch of HP servers and my life is going to be good, and oh, this store." >> Spin up an EC2. >> Yeah. Eventually everything goes like this in IT because every vendor do what they do, they innovate. And so that could create complexity. And in the cloud is the complexity on steroid because you have six major cloud, all the local clouds, the cloud pro- local cloud providers, and each of these cloud brings their own way of doing management security. And I think now it's time. Every customer that I talk to, they want more simplicity. You know, how do I go fast but be able to manage the complexity? So that's where cross-cloud services- Last year, we launched a vision, with a sprinkle of software behind it, of building a set of cloud-native services that allow our customers to build, run, manage, secure, and access any application consistently across any cloud. >> Yeah, so you're a year in now, it's not like, I mean, you know, when you come together in a physical event like this, it resonates more, you got the attention. When you're watching the virtual events, you get doing a lot of different things. So it's not like you just stumbled upon this last week. Okay, so what have you learned in the last year in terms of post that launch. >> What we learned is what we have been building for the last five years, right? Because we started, we saw multi-cloud happening before anybody else, I would argue. With our announcement with AWS five, six years ago, right? And then our first journey to multi-cloud was let's bring vSphere on all the clouds. And that's a great purpose to help our customers accelerate their journey of their "legacy" application. Their application actually deliver business to the cloud. But then around two, three years ago, I think Raghu realized that to add value, we needed- customers were already in the cloud, we needed to embrace the native cloud. And that's where Tanzu came in as a way to build application. Tanzu manage, way to secure manage application. And now with Aria, we now have more differentiated software to actually manage this application across- >> Yeah, and Aria is the management plane. That's the rebrand. It's not a new product per se. It's a collection of the VMware stuff, right? Isn't it like- >> No, it's, it's a... >> It's a new product? >> There is a new innovation there because basically they, the engineering team built this graph and Raghu compared it to the graph that Google builds up around about the web. So we go out and crawl all your assets across any cloud and we'll build you this model that now allows you to see what are your assets, how you can manage them, what are the performance and all that, so. No, it's more than a brand. It's, it's a new innovation and integration of a technology that we had. >> And that's a critical component of cross-cloud. So I want to get back to what you said about Raghu and what he's been focused on. You know, I remember interviewing him in 2016 with Andy Jassy at AWS, and that helped clear up the cloud game. But even before that Raghu and I had talked, Dave, on theCUBE, I think it was like 2014? >> Yeah. >> Pat Gelson was just getting on board as the CEO of VMware. Hybrid was very much on the conversation then. Even then it was early. Hybrid was early, you guys are seeing multi-cloud early. >> It was private cloud. >> Totally give you props on that. So VMware gets total props on that, being right on that. Where are we in that journey? 'Cause super cloud, as we're talking about, you were contributing to that initiative in the open with our open source project. What is multi-cloud? Where is it in the status of the customer? I think everyone will agree, multi-cloud is an outcome that's going to happen. It's happening. Everyone has multiple clouds and they configure things differently. Where are we on the progress bar in your mind? >> I think I want to answer that question and go back to your question, which I didn't address, you know, what we are learning from customers. I think that most customers are at the very, very beginning. They're either in the denial stage, like yesterday talked to a customer, I said, "Are you multi-cloud, are you on your multi-cloud journey?" And he said, "Oh we are on-prem and a little bit of Azure." I said, "Oh really? So the bus- "Oh no, well the business unit is using AWS, right? And we are required company that is using-" I said, "Okay, so you are... that customer is in cloud first stage." >> Like you said, we've seen this movie before. It comes around, right? >> Yeah. >> Somebody's going to have to clean that up at some point. >> Yeah, I think a lot, a lot of- the majority customers are either in denial or in the cloud chaos. And some customers are pushing the envelope like SMP. SMP Global, we heard this morning. Somebody has done all the journey in the private cloud with us, and now I said, and I talked to him a few months ago, he told me, "I had to get in front of my developers. Enough of this, you know, wild west. I had to lay down the tracks and galleries for them to build multi-cloud in a way that was, give them choice, but for me, as an operator and a security person, being able to manage it and secure it." And so I think most customers are in that chaos phase right now. Very early. >> So at our Supercloud22 event, we were riffing and I was asking you about, are you going to hide the complexity, yes. But you're also going to give access to the, to the developers if they want access to the primitives. And I said to you, "It sounds like you want to have your cake and eat it too." And you said, "And want to lose weight." And I never followed up with you, so I want to follow up now. By "lose weight," I presume you mean be essentially that platform of choice, right? So you're going to, you're going to simplify, but you're going to give access to the developers for those primitives, if in fact they want one. And you're going to be the super cloud, my word of choice. So my question to you is why, first of all, is that correct, your "lose weight"? And why VMware? >> When I say you, you want a cake, eat it and lose weight, I, and I'm going to sound a little arrogant, it's hard to be humble when you're good. But now I work for a company, I work for a company that does that. Has done it over and over and over again. We have done stuff, I... Sometimes when I go before customers, I say, "And our technology does this." Then the customer gets on stage and I go, "Oh my God, oh my God." And then the customers say, "Yeah, plus I realize that I could also do this." So that's, you know, that's the kind of company that we are. And I think that we were so busy being successful with on-prem and that, you know, that we kind of... the cloud happened. Under our eyes. But now with the multi-cloud, I think there is opportunity for VMware to do it all over again. And we are the right company to do it for two reasons. One, we have the right DNA. We have those engineers that know how to make stuff that was not designed to work together work together and the right partnership because everybody partners with us. >> But, you know, a lot of companies like, oh, they missed cloud, they missed mobile. They missed that, whatever it was. VMware was very much aware of this. You made an effort to do kind of your own cloud initiative, backed off from- and everybody was like, this is a disaster waiting to happen and of course it was. And so then you realize that, you learn from your mistakes, and then you embraced the AWS deal. And that changed everything, it changed... It cleared it up for your customers. I'm not hearing anybody saying that the cross-cloud services strategy, what we call multi, uh, super cloud is wrong. Nobody's saying that's like a failed, you know, strategy. Now the execution obviously is very important. So that's why I'm saying it's different this time around. It's not like you don't have your pulse on it. I mean, you tried before, okay, the strategy wasn't right, it backfired, okay, and then you embraced it. But now people are generally in agreement that there's either a problem or there's going to be a problem. And so you kind of just addressed why VMware, because you've always been in the catbird seat to solve those problems. >> But it is a testament to the pragmatism of the company. Right? You try- In technology, you cannot always get it right, right? When you don't get it right, say, "Okay, that didn't work. What is the next?" And I think now we're onto something. It's a very ambitious vision for sure. But I think if you look at the companies out there that have the muscles and the DNA and the resources to do it, I think VMware is one. >> One of the risks to the success, what's been, you know you watch the Twitter chatter is, "Oh, can VMware actually attract the developers?" John chimed in and said, >> Yeah. >> It's not just the devs. I mean, just devs. But also when you think of DevOps, the ops, right? When you think about securing and having that consistent platform. So when you think about the critical factors for you to execute, you have to have that pass platform, no question. Well, how do you think about, okay, where are the gaps that we really have to get right? >> I think that for us to go and get the developers on board, it's too late. And it's too late for most companies. Developers go with the open source, they go with the path of least resistance. So our way into that, and as Kelsey Hightower said, building new application, more applications, is a team sport. And part of that team is the Ops team. And there we have an entry, I think. Because that's what- >> I think it possible. I think you, I think you're hitting it. And my dev comment, by the way, I've been kind of snarky on Twitter about this, but I say, "Oh, Dev's got it easy. They're sitting in the beach with sunglasses on, you know, having focaccia. >> Doing whatever they want. >> Happy doing whatever they want. No, it's better life for the developer now. Open source is the software industry, that's going great. Shift left in CI/CD pipeline. Developers are faster than ever, they're innovating. It's all self-service, it's all DevOps. It's looking good for the developers right now. And that's why everyone's focused on that. They're driving the change. The Ops team, that was traditional IT Ops, is now DevOps with developers. So the seed change of data and security, which is core, we're hearing a lot of those. And if you look at all the big successes, Snowflake, Databricks, MinIO, who was on earlier with the S3 cloud storage anywhere, this is the new connective tissue that VMware can connect to and extend the operational platform of IT and connect developers. You don't need to win them all over. You just connect to them. >> You just have to embrace the tools that they're using. >> Exactly. >> You just got to connect to them. >> You know, you bring up an interesting point. Snowflake has to win the developers, 'cause they're basically saying, "Hey, we're building an application development platform on top of our proprietary system." You're not saying that. You're saying we're embracing the open source tools that developers are using, so use them. >> Well, we gave it a single pane of glass to manage your application everywhere. And going back to your point about not hiding the underlying primitives, we manage that application, right? That application could be moving around, but nobody prevents that application to use that API underneath. I mean, that's, that can always do that. >> Right, right. >> And, and one of the reason why we had Kelsey Hightower and my keynote and the main keynote was that I think he shows that the template, the blueprint for our customers, our operators, if you want to have- even propel your career forward, look at what he did, right? VI admin, going up the stack storage and everything else, and then eventually embrace Kubernetes, became an expert. Really took the time to understand how modern application were- are built. And now he's a luminary in the industry. So we don't have, all have to become luminary, but you can- our customers right here, doing the labs upstairs, they can propel the career forward in this. >> So summarize what you guys are announcing around cross cloud-services. Obviously Aria, another version, 1.3 of Tanzu. Lay out the sort of news. >> Yeah, so we- With Tanzu, we have one step forward with our developer experience so that, speaking of meeting where they are, with application templates, with ability to plug into their idea of choice. So a lot of innovation there. Then on the IR side, I think that's the name of the game in multi-cloud, is having that object model allows you to manage anything across anything. And then, we talk about cross-cloud services being a vision last year, I, when I launched it, I thought security and networking up there as a cloud, but it was still down here as ploy technology. And now with NSX, the latest version, we brought that control plane in the cloud as a cloud native cross-cloud service. So, lot of meat around the three pillars, development, the management, and security. >> And then the complementary component of vSphere 8 and vSAN 8 and the whole DPU thing, 'cause that's, 'cause that's cloud, right? I mean, we saw what AWS did with Nitro. >> Yeah. >> Five, seven years ago. >> That's the consumption model cloud. >> That's the future of computing architecture. >> And the licensing model underneath. >> Oh yeah, explain that. Right, the universal licensing model. >> Yeah, so basically what we did when we launch cloud universal was, okay, you can buy our software using credit that you have on AWS. And I said, okay, that's kind of hybrid cloud, it's not multi-cloud, right? But then we brought in Google and now the latest was Microsoft. Now you can buy our software for credits and investment that our customers already have with these great partners of ours and use it to consume as a subscription. >> So that kind of changes your go-to-market and you're not just chasing an ELA renewal now. You're sort of thinking, you're probably talking to different people within the organizations as well, right? So if I can use credits for whatever, Google, for Azure, for on-prem, for AWS, right? Those are different factions necessarily in the organization. >> So not just the technology's multi-cloud, but also the consumption model is truly multi-cloud. >> Okay, Vittorio, what's next? What's the game plan? What do you have going on? It's getting good traction here again, like Dave said, no one's poo-pooing cross-cloud services. It is kind of a timing market forces. We were just talking before you came on. Oh, customers don't- may not think they have a problem, whether they're the frog boiling water or not, they will have the problem coming up or they don't think they have a problem, but they have chaos reigning. So what's next? What are you doing? Is it going to be new tech, new market? What is the plan? >> So I think for, if I take my bombastic kind of marketing side of me hat off and I look at the technology, I think the customers in these scales wants to be told what to do. And so I think what we need to do going forward is articulate these cross-cloud services use cases. Like okay, what does mean to have an application that uses a service over here, a service over there, and then show the value of getting this component from one company? Because cross-cloud services at your event, how many vendors were there? 20? 30? >> Yeah. >> So the market is there. I mean, these are all revenue-generating companies, right, but they provide a piece of the puzzle. Our ambition is to provide a platform approach. And so we need to articulate better, what are the advantages of getting these components management, security, from- >> And Kit, Kit was saying, it's a hybrid kind of scenario. I was kind of saying, oh, putting my little business school scenario hat on, oh yeah, you go hardcore competitive, best product wins, kill or be killed, compete and win. Or you go open and you create a keiretsu, create a consortium, and get support, standardize or defacto standardize a bunch of it, and then let everyone monetize or participate. >> Yeah, we cannot do it alone. >> What's the approach? What's the approach you guys want to take? >> So I think whatever possible, first of all, we're not going to do it alone. Right, so the ecosystem is going to play a part and if the ecosystem can come together around the consortium or a standard that makes sense for customers? Absolutely. >> Well, and you say, nobody's poo-pooing it, and I stand by that. But they are saying, and I think it is true, it's hard, right? It's a very challenging, ambitious goal that you have. But yeah, you've got a track record of- >> I mean the old playbook, >> Exactly! >> The old playbooks are out. I mean, I always say, the old kill and be highly competitive strategy. Proprietary is dead. And then if you look at the old way of winning was, okay, you know, we're going to lock customers in- >> What do you mean proprietary is dead? Proprietary's not dead. >> No, I mean like, I'm talking- Okay, I'm talking about how people sell. Enterprise companies love to create, simplify, create value with chaos like okay, complexity with more complexity. So that's over, you think that's how people are marketing? >> No, no, it's true. But I mean, we see a lot of proprietary out there. >> Like what? >> It's still happening. Snowflake. (laughing) >> Tell that to the entire open store software industry. >> Right, well, but that's not your play. I mean, you have to have some kind of proprietary advantage. >> The enterprise playbook used to be solve complexity with complexity, lock the customers in. Cloud changed all that with open. You're a seasoned marketer, you're also an executive. You have an interesting new wave. How do you market to the enterprise in this new open way? How do you win? >> For us, I think we have that relationship with the C-level and we have delivered for them over and over again. So our challenge from a marketing perspective is to educate these executives about all that. And the fact that we didn't have this user conference in person didn't help, right? And then show that value to the operator so that they can help us just like we did in the past. I mean, our sales motion in the past was we made these people- I told them today, you were the heroes. When you virtualized, when you brought down 1000 servers to 80, you were the hero, right? So we need to empower them with the technology and the know-how to be heroes again in multi-cloud. And I think the business will take care of itself. >> Okay final question from me, and Dave might have another one of his, everybody wanted to know this year at VMworld, VMware Explore, which is the new name, what would it look like? What would the vibe be? Would people show up? Would it be vibrant? Would cross-cloud hunt? Would super cloud be relevant? I got to say looking at the floor last night, looking at the keynotes, looking at the perspective, it seems to look like, oh, people are on board. What is your take on this? You've been talking to customers, you're talking to people in the hallways. You've been brief talking to all the analysts. What is the vibe about this year's Explore? >> I think, you've been covering us for a long time, this is a religious following we have. And we don't take it for granted. I told the audience today, this to us is a family reunion and we couldn't be, so we got a sense of like, that's what I feels like the family is back together. >> And there's a wave coming too. It's not like business is dying. It's like a whole 'nother. Another wave is coming. >> It's funny you mention about the heroes. 'Cause I go back, I don't really have my last question, but it's just the last thought is, I remember the first time I saw a demo of VMware and I went, "Holy crap, wow. This is totally game changing." I was blown away. Right, like you said, 80 servers down to just a couple of handfuls. This is going to change everything. And that's where it all started. You know, I mean, I know it started in workstations, but that's when it really became transformational. >> Yeah, so I think we have an opportunity to do it over again with the family that is here today, of which you guys consider family as well. >> All right, favorite part of the keynote and then we'll wrap up. What was your favorite part of the keynote today? >> I think the excitement from the developer people that were up there. Kelsey- >> The guy who came after Kelsey, what was his name? I didn't catch it, but he was really good. >> Yeah, I mean, it's, what it's all about, right? People that are passionate about solving hard problems and then cannot wait to share it with the community, with the family. >> Yeah. I love the one line, "You kids have it easy today. We walk to school barefoot in the snow back in the day." >> Uphill, both ways. >> Broke the ice to wash our face. >> Vittorio, great to see you, great friend of theCUBE, CUBE alumni, vice president of cross-cloud serves at VMware. A critical new area that's harvesting the fruits coming off the tree as VMware invested in cloud native many years ago. It's all coming to the market, let's see how it develops. Congratulations, good luck, and we'll be back with more coverage here at VMware Explore. I'm John Furrier with Dave Vellante. Stay with us after the short break. (gentle music)

>> Announcer: Live from San Francisco, it's theCUBE covering RSA Conference 2020, San Francisco. Brought to you by SiliconANGLE Media. >> Welcome back everybody, Jeff Frick with theCUBE. We're at RSA 2020. It's day four, it's Thursday. This is a crazy long conference, 40,000 people. Even with the challenges presented by coronavirus, and there's a lot of weird stuff going on, the team pulled it together, they went forward. And even though there was drops out here and there, I think all in all, most people will tell you, it's been a pretty successful conference. And we're excited to be joined by really one of the top level sponsors here, that's still here and still doing good things. It's Vittorio Viare... Viarengo, sorry, the new interim CMO of McAfee. >> Yeah. >> Vittorio, I just call you Vittorio all the time. I never look past your first name. Great to see you. >> Likewise. It's always a pleasure to be here with an institution of Silicon Valley-- >> Oh thank you, thank you. So interim CMO, I always think of like interim football coaches that they get pulled in halfway through the season, so the good news is you kind of got the job and all the responsibilities. The bad news is, you still have that interim thing, but you don't care, you just go to work, right? >> Now whenever you have an interim job, you have to just do the job and then that's the best way to operate. >> Yeah, so again, I couldn't help but go back and look at that conversation that we had at Xerox Parc, which is interesting. That's pretty foundational, everything that happens in Silicon Valley, and so many discoveries up there. And you touched on some really key themes in the way you manage your teams, but I think they're really much more valuable, and worth bringing back up again. And the context was using scrum as a way to manage people, but more importantly, what you said is it forced you as a leader to set first priorities and have great communication; and to continually do that on this two week pace, to keep everybody moving down the road. I think that is so powerful and so lacking unfortunately, in a lot of organizations today. >> Yeah, look, I think that when you hire smart people, if you just make sure that they understand what their priorities are, and then remove the obstacle and get out of the way, magical things happen. And I give you example that is very close to your heart. When I took over a great team at Skyhigh, that got bought by McAfee, they had content marketing down to a science, but they were lacking videos. So I brought that in. I said, "Guys, people watch videos, "people engage with videos, "we need to start telling the story through videos." And I started pushing, pushing, pushing, and then I pulled back, and these guys took it to a whole new level. And then they're doing videos, they're very creative, they are crisp. And I'm like, "Yeah, my job is done." >> It is really wild how video has become such an important way for education. I mean it used to be... I remember the first time I ever saw an engineer use Google to answer a question on writing code. I had never seen that before. I'm not a coder. Wow, I thought it was just for finding my local store or whatever. And now to see what really... I think YouTube has pushed people to expect that the answer to any question should be in a video. >> So, yesterday literally, somebody from a company I don't even know stopped me and said, "I watch you to videos on container. "Thank you very much." I was like, "What, you?" And the genesis of that was the sales people ask me, "Hey, we're selling container security and all that," but I don't even understand what containers are. Okay, sure. So I shot a video and I'm the CMO, I was the vice president. I think you have to put your face on your content. It doesn't matter how senior you are, you're not in a corner office, you're down there with the team. So I got into the studio, based on my background at VMware, I knew virtual machine, and I said, "Okay, how do you explain this "to somebody who's not technical?" And next thing you know, it makes its way out there, not just to our sales force, but to the market at large. That's fantastic. >> Right, and let me ask you to follow up on that because it seems like the world is very divergent as to those who kind of want their face, and more their personality to be part of their business culture and their business messaging, and those that don't. And you know, as part of our process, we always are looking at people's LinkedIn, and looking at people's Twitter. I get when people don't have Twitter, but it really surprises me when professionals, senior professionals within the industry aren't on LinkedIn. And is just like, wow! That is such a different kind of world. >> LinkedIn right now is... and I'm stealing this from Gary on the Chuck, as a big believer in this. LinkedIn right now is like Facebook 10 years ago. You get amazing organic distribution, and it's a crime not to use it. And the other thing is if you don't use it, how are you going to inspire your team to do the right thing? Modern marketing is all about organic distribution with a great content. If you're not doing it yourself... I grew up in a bakery. I used to look at my mom, we have a big bakery. We had eight people working, and I said, "Ma, why are you workin' so hard? "Your first day, last hour?" And she said, "Look, you cannot ask your people, "to work harder than you do." That was an amazing lesson. So it's not just about working hard, and harder than your team, it's about are you walking the walk? Are you doing the content? Are you doing the modern marketing things that work today, if you expect your people to also do it? >> Yeah, it's just funny 'cause, when we talk to them, I'm like, "If you don't even have a LinkedIn account, "we shouldn't even be talking to you "because you just won't get what we do. "You won't see the value, you won't understand it "and if you're not engaging at least "a little bit in the world then..." And then you look at people say like Michael Dell, I'll pick on or Pat Gelsinger who use social media, and put their personalities out there. And I think it's, people want to know who these people are, they want to do business with people that they they like, right? >> Absolutely. You know what's the worst to me? I can tell when an executive as somebody else manages their account, I can tell from a mile away. That's the other thing. You have to be genuine. You have to be who you are on your social and all your communication because people resonate with that, right? >> Right. All right, so what are you doing now? You got your new title, you've got some new power, you've got a great brand, leading brand in the industry, been around for a while, what are some of your new priorities? What's some of the energy that you're bringing in and where you want to to go with this thing? >> Well, my biggest priority right now is to get the brand and our marketing to catch up with what the products and the customers are already which is, Cloud, Cloud, Cloud. So when we spun off from Intel two years ago, we had this amazing heritage in the endpoint security. And then we bought Skyhigh, and Skyhigh was transformational for us because it became the foundation for us to move to become a cloud-first organization. And is in the process of becoming a cloud-first organization, and creating a business that is growing really fast. We also brought along the endpoint, which now is all delivered from the Cloud, to the cloud-first open unified approach, which is exciting. >> And we see Edge is just an extension of endpoints, I would assume. It just changes the game. >> Yeah, so if you think about today modern work gets done with the backend in the Cloud, and accessing those backends from the device, right? >> Right. >> And so, our strategy is to secure data where modern work gets done, and it's in the device, in the Cloud, and on the edge. Because data moves in and out of the Cloud, and that's kind of the edge of the Cloud. That's what we launched this week at RSA we launched Unified Cloud Edge, which is our kind of a, Gartner call's it SaaS-y, so that we are kind of the security. We believe we have the most complete and unified security part of the SaaS-y world. >> Okay, I just laugh at Gartner and the trough of disillusion men and Jeff and I always go back to a Mars law. Mar does not get enough credit for a Mars law. We've got a lot of laws, but Mars law, we tend to overestimate in the short term, the impact of these technologies, and they completely underestimate really the long tail of this technology improvements, and we see it here. So let's shift gears a little bit. When you have your customers coming in here, and they walk into RSA for the first time, how do you tell people to navigate this crazy show and the 5,000 vendors and the more kind of solutions and spin vocabulary, then is probably save for anyone to consume over three days? >> Look, security is tough because you look around and say, "You have six, 700 vendors here." It's hard to stand out from the crowd. So what I tell our customers is use this as a way to meet with your strategic vendors in the booth upstairs. That's where you conduct business and all that. And I walk around to see from the ground up, send your more junior team out there to see what's happening because some of these smaller companies that are out here will be the big transformational companies or the future like Skyhigh was three four years ago, and now we're part of McAfee, and leading the charge there. >> Yeah, just how do you find the diamond in the rough, right? >> Yeah. >> 'Cause there's just so much. But it's still the little guys that are often on the leading edge and the bleeding edge, of the innovation so you want to know what's going on so that you're kind of walking into the back corners of the floor as well. >> That's why I am lifelong learner, so I go around to see what people do from a marketing perspective because, the last thing I want to do, I want to become obsolete. (Jeff laughs) And the way you don't become obsolete is to see what the new kids on the block do and steal their ideas, steal their tactics take them to the next level. >> Right, so I want to ask you a sensitive question about the conference itself and the coronavirus thing and we all saw what happened in Mobile World Congress. I guess it just got announced today that Facebook pulled F8, their developer conference. We're in the conference business. You go to a lot of conferences. Did you have some thought process? There were some big sponsors that pulled out of this thing. How did you guys kind of approach the situation? >> It's a tough one. >> It's a really tough one. >> It's a very tough one 'cause last thing you want to do is to put your employees and your customers at risk. But the way we looked at it was there were zero cases of coronavirus in San Francisco. And we saw what the rest of the industry was doing, and we made the call to come here, give good advice to our employees, wash their hands, and usual and this too will pass. >> Yeah, yeah. Well Vittorio, it's always great to catch up with you. >> Likewise. >> I just loved the energy, and congratulations. I know you'll do good things, and I wouldn't be at all surprised if that interim title fades away like we see with most great coaches. >> Good. >> So thanks for stopping by. >> My pleasure. >> All right, he's Vittorio, I'm Jeff. You're watching theCUBE, we're at RSA 2020 in San Francisco. Thanks for watching, we'll see you next time. (upbeat music)

live from Boston Massachusetts it's the cube covering AWS reinforced 2019 brought to you by Amazon Web Services and its ecosystem partners hey welcome back everyone's cute live coverage here in Boston Massachusetts for AWS Amazon Web Services reinforced this is in our roll call for an RO conference for security this is the first event Amazon's dedicating to security I'm Jeffrey day Volante Dave reinvents the big show reinforced will be the big show for security 12,000 people we have Vittorio for Arango who's the VP of Marketing cloud business unit McAfee formerly of sky-high networks great to see you again on the cube I am happy to be here you guys had an institution so delighted to be here with you guys super excited been big fan of your work but finally work at VMware sky high networks now McAfee you've seen the big company of the startup real change is going on in cloud the McAfee certainly the expertise and the antivirus and security been there check now cloud comes into the equation with sky-high networks gives the update what's that what it's all about sky high comes in to McAfee you got a cloud business unit they leave you alone you get to do your own thing but take advantage of the McAfee goodness it give us the what's going on tell us well you know when you wake an acquisition usually you do it for two reasons why one is I sit at the table in a new market acquiring the skills of the people those are the two two main reasons so Skye McAfee when they acquire sky high in January 2018 they kept the sky high as a separate business unit to keep the momentum and if you think about the the investment thesis there is that today works gets done on endpoints that are attached to the cloud increasingly the network now is used to be the control point for everything security but now we run applications in on infrastructure we don't own that traverses network we don't operate and so the our strategy is secured data what works get gets done which is in on the device which that's the Mac of you know heritage and then in the cloud that's where the McAfee the with the sky-high acquisition what will bring it I'm usually exclusive they both work together because once an endpoint one's kind of a in transit data and cloud all that stuff happening there are two different things but they work together yeah it's it to me device is mobile devices and laptops are the the the land endpoints to the cloud right and so I think we are and then on top of it IT ones complete disability and so McAfee has this great footprint with the device the cloud and then EPO which is our management management layer on top of it it gives you visibility across everything so you guys are making mad mcafee with the cloud business unit which is sky-high enactment a big investment at this show you guys look at reinforces an opportunity why are you making such a big investment in reinforce this show this community what's the big move well if you look at the what the enterprise data is increasingly it's in the cloud so we recently ran a report of the live system so we have a run a thousand customers using our cloud solutions so we know exactly what data is and around thirty five percent is in SAS office CCC five boss Dropbox twenty five percent is in structured application like Salesforce ServiceNow and twenty four percent is in iis and pass and that's the area that is growing the most and so in the past if you look at the evolution of cloud security there have been a lot of different point solution to solve these different problems we're trying to bring it all together so we have a single point for visibility and control of your data in a cloud so I is and pass is where data is growing the fastest and the show like this is the perfect opportunity for a hard question on to you right now because this is what everyone's been asking us see shows and CIOs run or running or managing or trying to figure out the security equation we love our vendors giving us alerts we don't need more alert anymore if there's a really video more alerts we need our suppliers to help us fix the problem yes that's the big focus of this show we're hearing a lot of that and a lot of help my people be better so not just tell me what the problem is fix it yeah what's your view on that absolutely so once you get visibility and you set your policies our system enforces those policies in real time and so it doesn't require human intervention for the most part plus there is another aspect if you look at the number of incident that happens in the cloud there are one order of magnitude higher than on-prem so what we do we bring the users into the picture as a solution so let me give you an example so it said that you look use the cloud to collaborate right and that makes us productive we found that 85% I didn't have a percent of people to go to the cloud find business acceleration in their business and so why because people working collaborate freely but sometimes collaborating they share a document that contains confidential information so when we detect that instead of we let IT know but instead of asking IT to fix it we inform the user and we say hey mr. user did you know that you just share a document that contains credit card information and healthcare information and we show them what it is so they can fix it in most cases people don't do it maliciously like that just trying to get their job done and so we make the user be part of the solution instead of just creating the problem why our instance ray internet rates so much higher in the cloud material because the just the number of peopie definition the moment you start to put your data in the cloud to collaborate you collaborate with many more people right and so that's why the number of incident is so much higher against that the stuff is all out there and the number of people that I have access to your data is much larger so when you think of risk you think of you know the probability of an event and then the impact of that event so we just heard that the probability goes up when you're collaborating in the cloud you have any data on the impact in terms of specific to the cloud is the cloud doing a better job than say on Prem is it more higher impact is it not there's not as enough enough high value data in the cloud yet more data's on Prem do you have any sort of senses first of all there is our actual use of the cloud we know that confidential data is in the cloud and we also know that over time 50% of and confidential data or computational documents in the cloud gets shared in the process all right here's the the good news is that we believe that with the proper tools like an visual cloud and the proper Cosby platform in place the cloud can be more secure than on pram and this is why first these cloud providers AWS and others they put more resources in security that any comprend company ever could right but then you still have the share responsibility model it's a part of the the security puzzle that the end-user is in charge of and if you put in place a cosmic platform we love for people to use ours but any costly platform I think eventually the cloud will become more secure than on Prem ever was yeah so that shared responsibility you talk about endpoints data user access right and you start from SAS the your responsibility is really device security and user access so if an end user logs in with their credential and start stealing your data AWS or Microsoft they're not gonna be responsive to take care of that when you're doing going to pass your responsibility goes deeper because now you're running your own applications there so you have to make sure that the applications the infrastructure that the application runs on is properly configured and the data going in and out of the application and the container are secure and then you're going to I is your responsibility goes even deeper but these are problems now that can be solved well understood it can be solved by leveraging the underlying platform and then building your own infrastructure or your security solution gobbled it sorry I talk about the most important story that that's that should be told in technology security industry today or that media should tell are not being told what is the most important story for first customers to to know about and or the media should be covering more of that's uh putting me on the spot well I think I the thing that I'm most excited right now in NIT is DevOps I think about every technology transition for the last 25 years was driven by one set of people developers and so over the years developers had all these roadblocks or I need a server or now I need the security clearance now I did compliance clearance and so we always got in the way of them until they figured out in you a new platform and your way to be more agile and I think right now in the cloud is with DevOps is the ultimate of expression of that so I think it's very exciting and I think as security vendors instead of this is my pet peeve with security is you have to scare people into buying your stuff I hate that right you know if you don't buy this you're gonna get fired you're gonna get breached all true but the reason why people go to the cloud is business agility the ability to unleash the developers to build new differentiating applications and so to me a better way to sell insecurity and build a security solution is to cater to that need and build security that that is transparent to the users and now transparent to the developers and also here what you're really saying there is you want to increase the speed of security for that slot that is lagging behind the agility of DevOps yeah if I get faster so it's in line with the developer in fact today we just announced that this shift left right instead of like make it easier to deploy application then put security on top of it how about we look at your development process and trying to identify flaws they may end up into a non secure runtime environment and so last goes along the lines of like let's forget about security that doesn't create friction let's put build security in the code it's a shift left by that you mean security is code exactly talk about you now last time we talked to you the cube you were an engineer yeah now you're in marketing what happened well I'm seeing engineer so what happened was you know I I never planned my career I always look for smart people and we're smart people kind of aggregate there's some good stuff to do and when I was at I when I left VMware I joined MobileIron and the only spot that they helped that was open was CMO and so once I got the job I had to learn it I well you're a builder I mean Amazon love Zion generic mindset then you're gonna build our mindset how are you going to build out your cloud division because you have some big tail winds big demand for security price to be sold in a new way yeah and consumed with services so good opportunities for you what's your strategy what are you gonna do our strategy is to keep growing this business right now the cloud as you will expect is the fastest growing business at McAfee and so from from my perspective within the cloud business unit when we're trying to inject energy and the vision for cloud and and that's that's what I think McAfee needs from us so obviously you're a fan of agile scrum I mean you know modern modern development techniques are you bringing that to marketing in any way yeah absolutely so when I made a transition to marketing I realized that whenever you have an environment where you have to ship something in engineering is shipping software in marketing is shipping a new webpage or a new campaign and you a video or something and where there is a lot of unknown and market the moves fast scrum and agile is the perfect solution for it so basically what I do I take the priority from the company we make these plans like a year out right who knows what's gonna happen in here our recipe take these goals and then break them down in two weeks interval and every two weeks here are the priorities the map to those and then every two weeks you have you moved the needle I just talked to some people and and AWS you know they told me maybe it's confidential information or not they told me two weeks it's too long we have it weekly so sometimes when somebody new comes to my team and they see this mechanism workers who always on the treadmill take all this this guy's insane and they may have a point but then you look at the companies that are changing the world and guess what they are doing weekly it's a graph it's like a task week once you get on that cadence you're in shape and you get the team rolling because success is a great motivator yeah it has that kind of success when you're agile and you can respond faster yeah because look at this our counterpart is sales right and if you engage with sales you talk to sales everything is an emergency that was needed yesterday and that's okay they're bringing the money so we like them but with agile would these two weeks print what allows me and my team to do is to say hey what you're asking for is it more important than these things that were shipping in average a week from now and be answers typically no or can you wait the two weeks and you're not and then I can take the whole team and focus on whatever is that do your best work you bring in the best of cloud ethos yep into marketing and then again look if we do believe that engineers make the work around I truly believe that in Silicon Valley Engineers change the world to make the workaround let's take some of those best practices and apply them to other part of the organization why not sorry I've great to chat with you love your vision thanks for coming on the cube and sharing hi thank you for insights great insights here that we're driving all the data here inside the cube for reinforced Amazon Web Services first security conference its inaugural we're excited to be here two days of live cover staying with us for more after this short break

[Music] okay welcome back and ready Jeff from here with the cube we're at the conference board event it's called the sixth annual innovation master classes here at Xerox PARC I'm really excited to be the arc spark I've never been here I lived like a stone's throw away and as you know if you're any type of a student of history this is where so many other really the core fundamental foundational technologies were developed what a long time ago mice GUI a lot of fun stuff but that's but now we're talking about today we're talking about helping companies be better at innovation a series of fantastic presentations that were excited to have our first guest he's Vittorio via Rango and he is the VP of cloud security for McAfee just coming off your your presentation so great to see you likewise I'm excited to be here about DevOps and how that that world has really changed in the software development world to get away from waterfall you talking about kind of applying the same principles not just for software development but in marketing and your role as a marketer how did you come to that kind of conclusion that this was probably a better way to get things done yeah well I have an interesting background when I used to run engineer engineering and product management and then I'm moving to the dark side to marketing and and I used successfully use Chrome in building products and if you look at scrum and agile methodologies at the end of the day their methodology methodologies to get things done in a world that changes often and that applies to any functions and so I said why not doing in marketing and so I've been doing in marketing now for six years but you juxtapose that you know it's now December 6th I believe so everyone with the whole room gotta get a good laugh out of them is in the throes of their annual business planning coming off their QPR's as they wrapped up 2018 so you know there is kind of an annual process and there is an annual budget so how did you you know find a convenient way to marry the two things together I think that everything is frantically pretending to know what's gonna happen next year and building plans they go out 12 months that never pan out right now unless you do is something that is the same thing over and over again then you can but if you're doing innovation by definition you don't know what's gonna happen so I think a better approach is to align around the goals and then take that goes decentralize the execution of that goes to the function and then in my case in marketing I take those goals that are applicable to me and I break it down using scrum and I do cycles of two weeks I tell the people I feel the the backlog with all the top initiatives that I think we should do and then when we get into a sprint I say okay what is the most important what are the most important priorities for the next two weeks right I tell the team and then the team tells me what we need to do to achieve those goals in every two weeks I'm in front of them talking about priorities and then reviewing how we move the needles to achieve the goals right so a lot of people hit there's plenty of stuff out there for people that aren't familiar with how scrum works and how about this process so we won't get on that but what I want to talk about is some of the the secondary benefits that maybe people don't understand it there's only looking at kind of the process of these two-week sprints but you you highlight it on a whole bunch of kind of side benefits that come as a result of this process number one being you know constantly reinforcing your priorities which are the company's priorities to your team every two weeks that's a pretty amazing communication flow yeah look every when people think about agile they obsess about the stand-up meeting every day and other people that are obsessed with that they don't get a job what agile is is about constant communication about the priorities letting the team innovate and tell you what to do and then being able every two weeks to adjust to changes so instead of executing against initiatives and plans that you build a year before that may not be relevant based on the market changes you're actually dealing with the reality measuring how you're progressing against the goals and then make changes as as you go and it gives an amazing platform for even junior people in a team to step up you know sometimes in a hierarchical structure you have somebody junior really good that is boxed in in the corner with scrum I come up with the priorities if somebody just out of college says I'll take that okay go ahead do it and then if they deliver good for them good for you right another you touched on so many good topics we could go on and on and on another one you talked about is really the giving up of time you know you try to manage kind of the interruptions for the team you try to be that kind of traffic cop if you will to enable them to use I think you said the target is 75% of the time during those two weeks is actually getting work done and 25% of the time is managing the minutia that we have to manage every day I think that's a really important concept because I think a lot of times it's it's easy it's easy to do the minutia yes it's in front of your face super important role for for a manager look when was the last time you you like being interrupted right and and if you are using your intellect to design to to sell to do whatever you know activity requires using your brain context switches is really expensive and so the ideal scrum is that you plan these two weeks so you don't have to like spend a lot of time thinking about three six months out just let's think about the next two weeks and then during those two weeks you never ever ever change the priorities and so that allows engineers or professionals to stay focused on what they're trying to do and get it done right right another piece that I thought was pretty interesting is is you've got the two weeks sprints and you've got your two weeks priorities and you now have an ability to switch if you need to based on market pressures competitive pressures whatever but how do you continue to tie that back to those goals how do you how do you make sure that you don't lose sight of the fact that maybe didn't have an annual plan because we know that's gonna change but you're still making sure you're driving towards kind of the general direction of where you're trying to go so the way I do it every two weeks we look at all our top goals and we look at how closer we are to achieving those goals and of course I map those goals I split them by quarter and then by weeks so that you at all times you know if you're achieving your goals or not and because of the two weeks interval if the cattle sales in my case comes as you know they they always have big priorities that has to happen tomorrow and yesterday usually I go to them and say hey here's the list of things I'm gonna deliver my team is gonna deliver to you in an axe in average next week right and is what this emergency you're talking about more important than this in most cases the answer is No if the answer is yes then the question is can that wait a week and then you have the full attention of my entire team and so that way you keep doing what you do in the scrum principle you always ship so you always work on things you can actually ship during those two weeks and then you can take the whole team in okay let's now please the head of sales and and I can go ahead with that you know the other thing is because we look at the goals every two weeks I can also look at the other sale say oh you know you won't really want to run this program in pick your region you know South America where we have no we don't have any goals of growth in that area this year so you can also use the constant communication constant interlocking goals to say you know maybe you shouldn't do it right so last thing Victoria just to get your insight is you've been doing this for years you know what's what's the greatest benefit of managing a team this this way that most people just don't get and we talked about the frequency of communications you talked about the frequency of being able to change course you know what is it that people are still kind of doing it the old line way or missed to me scrum forces you as a leader to focus on the two most important things that I think any leader should you know take care of one Chris priorities and communication I think those are the roots of how many companies get in trouble when they don't have clear priorities and all levels and they don't communicate those priorities and there is all there they're achieving and I think scrum really forces you every two weeks to be there on the treadmill with the team and and the third thing I think is to empower the team to size and tell you what to do and how to do it and not you telling them what to do you tell them without the priorities let them tell you what is the best way to achieve the goals it's such a great such a great lesson right be a leader not it not let let your people do what you hired him to do yeah because even more and more to me if you're hiring great people if you're managing them what are you gonna do if you alright people that are better than you if you're manage them what are you gonna do you're going to by definition so let them tell you what how to do give them a direction and get out of the way alright Vittorio thanks for for taking a few minutes and really really enjoyed your talk today all right we're at the innovation masterclass at Xerox PARC you're watching the Q see you next time thanks for watching [Music]

(gentle music) >> Okay, welcome back to Supercloud 2, live here in Palo Alto, California for our live stage performance. Supercloud 2 is our second Supercloud event. We're going to get these out as fast as we can every couple months. It's our second one, you'll see two and three this year. I'm John Furrier, my co-host, Dave Vellante. A panel here to break down the Supercloud momentum, the wave, and the developer impact that we bringing back Vittorio Viarengo, who's a VP for Cross-Cloud Services at VMware. Sarbjeet Johal, industry influencer and Analyst at StackPayne, his company, Cube alumni and Influencer. Sarbjeet, great to see you. Vittorio, thanks for coming back. >> Nice to be here. >> My pleasure. >> Vittorio, you just gave a keynote where we unpacked the cross-cloud services, what VMware is doing, how you guys see it, not just from VMware's perspective, but VMware looking out broadly at the industry and developers came up and you were like, "Developers, developer, developers", kind of a goof on the Steve Ballmer famous meme that everyone's seen. This is a huge star, sorry, I mean a big piece of it. The developers are the canary in the coal mines. They're the ones who are being asked to code the digital transformation, which is fully business transformation and with the market the way it is right now in terms of the accelerated technology, every enterprise grade business model's changing. The technology is evolving, the builders are kind of, they want go faster. I'm saying they're stuck in a way, but that's my opinion, but there's a lot of growth. >> Yeah. >> The impact, they got to get released up and let it go. Those developers need to accelerate faster. It's been a big part of productivity, and the conversations we've had. So developer impact is huge in Supercloud. What's your, what do you guys think about this? We'll start with you, Sarbjeet. >> Yeah, actually, developers are the masons of the digital empires I call 'em, right? They lay every brick and build all these big empires. On the left side of the SDLC, or the, you know, when you look at the system operations, developer is number one cost from economic side of things, and from technology side of things, they are tech hungry people. They are developers for that reason because developer nights are long, hours are long, they forget about when to eat, you know, like, I've been a developer, I still code. So you want to keep them happy, you want to hug your developers. We always say that, right? Vittorio said that right earlier. The key is to, in this context, in the Supercloud context, is that developers don't mind mucking around with platforms or APIs or new languages, but they hate the infrastructure part. That's a fact. They don't want to muck around with servers. It's friction for them, it is like they don't want to muck around even with the VMs. So they want the programmability to the nth degree. They want to automate everything, so that's how they think and cloud is the programmable infrastructure, industrialization of infrastructure in many ways. So they are happy with where we are going, and we need more abstraction layers for some developers. By the way, I have this sort of thinking frame for last year or so, not all developers are same, right? So if you are a developer at an ISV, you behave differently. If you are a developer at a typical enterprise, you behave differently or you are forced to behave differently because you're not writing software.- >> Well, developers, developers have changed, I mean, Vittorio, you and I were talking earlier on the keynote, and this is kind of the key point is what is a developer these days? If everything is software enabled, I mean, even hardware interviews we do with Nvidia, and Amazon and other people building silicon, they all say the same thing, "It's software on a chip." So you're seeing the role of software up and down the stack and the role of the stack is changing. The old days of full stack developer, what does that even mean? I mean, the cloud is a half a stack kind of right there. So, you know, developers are certainly more agile, but cloud native, I mean VMware is epitome of operations, IT operations, and the Tan Zoo initiative, you guys started, you went after the developers to look at them, and ask them questions, "What do you need?", "How do you transform the Ops from virtualization?" Again, back to your point, so this hardware abstraction, what is software, what is cloud native? It's kind of messy equation these days. How do you guys grokel with that? >> I would argue that developers don't want the Supercloud. I dropped that up there, so, >> Dave: Why not? >> Because developers, they, once they get comfortable in AWS or Google, because they're doing some AI stuff, which is, you know, very trendy right now, or they are in IBM, any of the IPA scaler, professional developers, system developers, they love that stuff, right? Yeah, they don't, the infrastructure gets in the way, but they're just, the problem is, and I think the Supercloud should be driven by the operators because as we discussed, the operators have been left behind because they're busy with day-to-day jobs, and in most cases IT is centralized, developers are in the business units. >> John: Yeah. >> Right? So they get the mandate from the top, say, "Our bank, they're competing against". They gave teenagers or like young people the ability to do all these new things online, and Venmo and all this integration, where are we? "Oh yeah, we can do it", and then build it, and then deploy it, "Okay, we caught up." but now the operators are back in the private cloud trying to keep the backend system running and so I think the Supercloud is needed for the primarily, initially, for the operators to get in front of the developers, fit in the workflow, but lay the foundation so it is secure.- >> So, so I love this thinking because I love the rift, because the rift points to what is the target audience for the value proposition and if you're a developer, Supercloud enables you so you shouldn't have to deal with Supercloud. >> Exactly. >> What you're saying is get the operating environment or operating system done properly, whether it's architecture, building the platform, this comes back to architecture platform conversations. What is the future platform? Is it a vendor supplied or is it customer created platform? >> Dave: So developers want best to breed, is what you just said. >> Vittorio: Yeah. >> Right and operators, they, 'cause developers don't want to deal with governance, they don't want to deal with security, >> No. >> They don't want to deal with spinning up infrastructure. That's the role of the operator, but that's where Supercloud enables, to John's point, the developer, so to your question, is it a platform where the platform vendor is responsible for the architecture, or there is it an architectural standard that spans multiple clouds that has to emerge? Based on what you just presented earlier, Vittorio, you are the determinant of the architecture. It's got to be open, but you guys determine that, whereas the nirvana is, "Oh no, it's all open, and it just kind of works." >> Yeah, so first of all, let's all level set on one thing. You cannot tell developers what to do. >> Dave: Right, great >> At least great developers, right? Cannot tell them what to do. >> Dave: So that's what, that's the way I want to sort of, >> You can tell 'em what's possible. >> There's a bottle on that >> If you tell 'em what's possible, they'll test it, they'll look at it, but if you try to jam it down their throat, >> Yeah. >> Dave: You can't tell 'em how to do it, just like your point >> Let me answer your answer the question. >> Yeah, yeah. >> So I think we need to build an architect, help them build an architecture, but it cannot be proprietary, has to be built on what works in the cloud and so what works in the cloud today is Kubernetes, is you know, number of different open source project that you need to enable and then provide, use this, but when I first got exposed to Kubernetes, I said, "Hallelujah!" We had a runtime that works the same everywhere only to realize there are 12 different distributions. So that's where we come in, right? And other vendors come in to say, "Hey, no, we can make them all look the same. So you still use Kubernetes, but we give you a place to build, to set those operation policy once so that you don't create friction for the developers because that's the last thing you want to do." >> Yeah, actually, coming back to the same point, not all developers are same, right? So if you're ISV developer, you want to go to the lowest sort of level of the infrastructure and you want to shave off the milliseconds from to get that performance, right? If you're working at AWS, you are doing that. If you're working at scale at Facebook, you're doing that. At Twitter, you're doing that, but when you go to DMV and Kansas City, you're not doing that, right? So your developers are different in nature. They are given certain parameters to work with, certain sort of constraints on the budget side. They are educated at a different level as well. Like they don't go to that end of the degree of sort of automation, if you will. So you cannot have the broad stroking of developers. We are talking about a citizen developer these days. That's a extreme low, >> You mean Low-Code. >> Yeah, Low-Code, No-code, yeah, on the extreme side. On one side, that's citizen developers. On the left side is the professional developers, when you say developers, your mind goes to the professional developers, like the hardcore developers, they love the flexibility, you know, >> John: Well app, developers too, I mean. >> App developers, yeah. >> You're right a lot of, >> Sarbjeet: Infrastructure platform developers, app developers, yes. >> But there are a lot of customers, its a spectrum, you're saying. >> Yes, it's a spectrum >> There's a lot of customers don't want deal with that muck. >> Yeah. >> You know, like you said, AWS, Twitter, the sophisticated developers do, but there's a whole suite of developers out there >> Yeah >> That just want tools that are abstracted. >> Within a company, within a company. Like how I see the Supercloud is there shouldn't be anything which blocks the developers, like their view of the world, of the future. Like if you're blocked as a developer, like something comes in front of you, you are not developer anymore, believe me, (John laughing) so you'll go somewhere else >> John: First of all, I'm, >> You'll leave the company by the way. >> Dave: Yeah, you got to quit >> Yeah, you will quit, you will go where the action is, where there's no sort of blockage there. So like if you put in front of them like a huge amount of a distraction, they don't like it, so they don't, >> Well, the idea of a developer, >> Coming back to that >> Let's get into 'cause you mentioned platform. Get year in the term platform engineering now. >> Yeah. >> Platform developer. You know, I remember back in, and I think there's still a term used today, but when I graduated my computer science degree, we were called "Software engineers," right? Do people use that term "Software engineering", or is it "Software development", or they the same, are they different? >> Well, >> I think there's a, >> So, who's engineering what? Are they engineering or are they developing? Or both? Well, I think it the, you made a great point. There is a factor of, I had the, I was blessed to work with Adam Bosworth, that is the guy that created some of the abstraction layer, like Visual Basic and Microsoft Access and he had so, he made his whole career thinking about this layer, and he always talk about the professional developers, the developers that, you know, give him a user manual, maybe just go at the APIs, he'll build anything, right, from system engine, go down there, and then through obstruction, you get the more the procedural logic type of engineers, the people that used to be able to write procedural logic and visual basic and so on and so forth. I think those developers right now are a little cut out of the picture. There's some No-code, Low-Code environment that are maybe gain some traction, I caught up with Adam Bosworth two weeks ago in New York and I asked him "What's happening to this higher level developers?" and you know what he is told me, and he is always a little bit out there, so I'm going to use his thought process here. He says, "ChapGPT", I mean, they will get to a point where this high level procedural logic will be written by, >> John: Computers. >> Computers, and so we may not need as many at the high level, but we still need the engineers down there. The point is the operation needs to get in front of them >> But, wait, wait, you seen the ChatGPT meme, I dunno if it's a Dilbert thing where it's like, "Time to tic" >> Yeah, yeah, yeah, I did that >> "Time to develop the code >> Five minutes, time to decode", you know, to debug the codes like five hours. So you know, the whole equation >> Well, this ChatGPT is a hot wave, everyone's been talking about it because I think it illustrates something that's NextGen, feels NextGen, and it's just getting started so it's going to get better. I mean people are throwing stones at it, but I think it's amazing. It's the equivalent of me seeing the browser for the first time, you know, like, "Wow, this is really compelling." This is game-changing, it's not just keyword chat bots. It's like this is real, this is next level, and I think the Supercloud wave that people are getting behind points to that and I think the question of Ops and Dev comes up because I think if you limit the infrastructure opportunity for a developer, I think they're going to be handicapped. I mean that's a general, my opinion, the thesis is you give more aperture to developers, more choice, more capabilities, more good things could happen, policy, and that's why you're seeing the convergence of networking people, virtualization talent, operational talent, get into the conversation because I think it's an infrastructure engineering opportunity. I think this is a seminal moment in a new stack that's emerging from an infrastructure, software virtualization, low-code, no-code layer that will be completely programmable by things like the next Chat GPT or something different, but yet still the mechanics and the plumbing will still need engineering. >> Sarbjeet: Oh yeah. >> So there's still going to be more stuff coming on. >> Yeah, we have, with the cloud, we have made the infrastructure programmable and you give the programmability to the programmer, they will be very creative with that and so we are being very creative with our infrastructure now and on top of that, we are being very creative with the silicone now, right? So we talk about that. That's part of it, by the way. So you write the code to the particle's silicone now, and on the flip side, the silicone is built for certain use cases for AI Inference and all that. >> You saw this at CES? >> Yeah, I saw at CES, the scenario is this, the Bosch, I spoke to Bosch, I spoke to John Deere, I spoke to AWS guys, >> Yeah. >> They were showcasing their technology there and I was spoke to Azure guys as well. So the Bosch is a good example. So they are building, they are right now using AWS. I have that interview on camera, I will put it some sometime later on there online. So they're using AWS on the back end now, but Bosch is the number one, number one or number two depending on what day it is of the year, supplier of the componentry to the auto industry, and they are creating a platform for our auto industry, so is Qualcomm actually by the way, with the Snapdragon. So they told me that customers, their customers, BMW, Audi, all the manufacturers, they demand the diversity of the backend. Like they don't want all, they, all of them don't want to go to AWS. So they want the choice on the backend. So whatever they cook in the middle has to work, they have to sprinkle the data for the data sovereign side because they have Chinese car makers as well, and for, you know, for other reasons, competitive reasons and like use. >> People don't go to, aw, people don't go to AWS either for political reasons or like competitive reasons or specific use cases, but for the most part, generally, I haven't met anyone who hasn't gone first choice with either, but that's me personally. >> No, but they're building. >> Point is the developer wants choice at the back end is what I'm hearing, but then finish that thought. >> Their developers want the choice, they want the choice on the back end, number one, because the customers are asking for, in this case, the customers are asking for it, right? But the customers requirements actually drive, their economics drives that decision making, right? So in the middle they have to, they're forced to cook up some solution which is vendor neutral on the backend or multicloud in nature. So >> Yeah, >> Every >> I mean I think that's nirvana. I don't think, I personally don't see that happening right now. I mean, I don't see the parody with clouds. So I think that's a challenge. I mean, >> Yeah, true. >> I mean the fact of the matter is if the development teams get fragmented, we had this chat with Kit Colbert last time, I think he's going to come on and I think he's going to talk about his keynote in a few, in an hour or so, development teams is this, the cloud is heterogenous, which is great. It's complex, which is challenging. You need skilled engineering to manage these clouds. So if you're a CIO and you go all in on AWS, it's hard. Then to then go out and say, "I want to be completely multi-vendor neutral" that's a tall order on many levels and this is the multicloud challenge, right? So, the question is, what's the strategy for me, the CIO or CISO, what do I do? I mean, to me, I would go all in on one and start getting hedges and start playing and then look at some >> Crystal clear. Crystal clear to me. >> Go ahead. >> If you're a CIO today, you have to build a platform engineering team, no question. 'Cause if we agree that we cannot tell the great developers what to do, we have to create a platform engineering team that using pieces of the Supercloud can build, and let's make this very pragmatic and give examples. First you need to be able to lay down the run time, okay? So you need a way to deploy multiple different Kubernetes environment in depending on the cloud. Okay, now we got that. The second part >> That's like table stakes. >> That are table stake, right? But now what is the advantage of having a Supercloud service to do that is that now you can put a policy in one place and it gets distributed everywhere consistently. So for example, you want to say, "If anybody in this organization across all these different buildings, all these developers don't even know, build a PCI compliant microservice, They can only talk to PCI compliant microservice." Now, I sleep tight. The developers still do that. Of course they're going to get their hands slapped if they don't encrypt some messages and say, "Oh, that should have been encrypted." So number one. The second thing I want to be able to say, "This service that this developer built over there better satisfy this SLA." So if the SLA is not satisfied, boom, I automatically spin up multiple instances to certify the SLA. Developers unencumbered, they don't even know. So this for me is like, CIO build a platform engineering team using one of the many Supercloud services that allow you to do that and lay down. >> And part of that is that the vendor behavior is such, 'cause the incentive is that they don't necessarily always work together. (John chuckling) I'll give you an example, we're going to hear today from Western Union. They're AWS shop, but they want to go to Google, they want to use some of Google's AI tools 'cause they're good and maybe they're even arguably better, but they're also a Snowflake customer and what you'll hear from them is Amazon and Snowflake are working together so that SageMaker can be integrated with Snowflake but Google said, "No, you want to use our AI tools, you got to use BigQuery." >> Yeah. >> Okay. So they say, "Ah, forget it." So if you have a platform engineering team, you can maybe solve some of that vendor friction and get competitive advantage. >> I think that the future proximity concept that I talk about is like, when you're doing one thing, you want to do another thing. Where do you go to get that thing, right? So that is very important. Like your question, John, is that your point is that AWS is ahead of the pack, which is true, right? They have the >> breadth of >> Infrastructure by a lot >> infrastructure service, right? They breadth of services, right? So, how do you, When do you bring in other cloud providers, right? So I believe that you should standardize on one cloud provider, like that's your primary, and for others, bring them in on as needed basis, in the subsection or sub portfolio of your applications or your platforms, what ever you can. >> So yeah, the Google AI example >> Yeah, I mean, >> Or the Microsoft collaboration software example. I mean there's always or the M and A. >> Yeah, but- >> You're going to get to run Windows, you can run Windows on Amazon, so. >> By the way, Supercloud doesn't mean that you cannot do that. So the perfect example is say that you're using Azure because you have a SQL server intensive workload. >> Yep >> And you're using Google for ML, great. If you are using some differentiated feature of this cloud, you'll have to go somewhere and configure this widget, but what you can abstract with the Supercloud is the lifecycle manage of the service that runs on top, right? So how does the service get deployed, right? How do you monitor performance? How do you lifecycle it? How you secure it that you can abstract and that's the value and eventually value will win. So the customers will find what is the values, obstructing in making it uniform or going deeper? >> How about identity? Like take identity for instance, you know, that's an opportunity to abstract. Whether I use Microsoft Identity or Okta, and I can abstract that. >> Yeah, and then we have APIs and standards that we can use so eventually I think where there is enough pain, the right open source will emerge to solve that problem. >> Dave: Yeah, I can use abstract things like object store, right? That's pretty simple. >> But back to the engineering question though, is that developers, developers, developers, one thing about developers psychology is if something's not right, they say, "Go get fixing. I'm not touching it until you fix it." They're very sticky about, if something's not working, they're not going to do it again, right? So you got to get it right for developers. I mean, they'll maybe tolerate something new, but is the "juice worth the squeeze" as they say, right? So you can't go to direct say, "Hey, it's, what's a work in progress? We're going to get our infrastructure together and the world's going to be great for you, but just hang tight." They're going to be like, "Get your shit together then talk to me." So I think that to me is the question. It's an Ops question, but where's that value for the developer in Supercloud where the capabilities are there, there's less friction, it's simpler, it solves the complexity problem. I don't need these high skilled labor to manage Amazon. I got services exposed. >> That's what we talked about earlier. It's like the Walmart example. They basically, they took away from the developer the need to spin up infrastructure and worry about all the governance. I mean, it's not completely there yet. So the developer could focus on what he or she wanted to do. >> But there's a big, like in our industry, there's a big sort of flaw or the contention between developers and operators. Developers want to be on the cutting edge, right? And operators want to be on the stability, you know, like we want governance. >> Yeah, totally. >> Right, so they want to control, developers are like these little bratty kids, right? And they want Legos, like they want toys, right? Some of them want toys by way. They want Legos, they want to build there and they want make a mess out of it. So you got to make sure. My number one advice in this context is that do it up your application portfolio and, or your platform portfolio if you are an ISV, right? So if you are ISV you most probably, you're building a platform these days, do it up in a way that you can say this portion of our applications and our platform will adhere to what you are saying, standardization, you know, like Kubernetes, like slam dunk, you know, it works across clouds and in your data center hybrid, you know, whole nine yards, but there is some subset on the next door systems of innovation. Everybody has, it doesn't matter if you're DMV of Kansas or you are, you know, metaverse, right? Or Meta company, right, which is Facebook, they have it, they are building something new. For that, give them some freedom to choose different things like play with non-standard things. So that is the mantra for moving forward, for any enterprise. >> Do you think developers are happy with the infrastructure now or are they wanting people to get their act together? I mean, what's your reaction, or you think. >> Developers are happy as long as they can do their stuff, which is running code. They want to write code and innovate. So to me, when Ballmer said, "Developer, develop, Developer, what he meant was, all you other people get your act together so these developers can do their thing, and to me the Supercloud is the way for IT to get there and let developer be creative and go fast. Why not, without getting in trouble. >> Okay, let's wrap up this segment with a super clip. Okay, we're going to do a sound bite that we're going to make into a short video for each of you >> All right >> On you guys summarizing why Supercloud's important, why this next wave is relevant for the practitioners, for the industry and we'll turn this into an Instagram reel, YouTube short. So we'll call it a "Super clip. >> Alright, >> Sarbjeet, you want, you want some time to think about it? You want to go first? Vittorio, you want. >> I just didn't mind. (all laughing) >> No, okay, okay. >> I'll do it again. >> Go back. No, we got a fresh one. We'll going to already got that one in the can. >> I'll go. >> Sarbjeet, you go first. >> I'll go >> What's your super clip? >> In software systems, abstraction is your friend. I always say that. Abstraction is your friend, even if you're super professional developer, abstraction is your friend. We saw from the MFC library from C++ days till today. Abstract, use abstraction. Do not try to reinvent what's already being invented. Leverage cloud, leverage the platform side of the cloud. Not just infrastructure service, but platform as a service side of the cloud as well, and Supercloud is a meta platform built on top of these infrastructure services from three or four or five cloud providers. So use that and embrace the programmability, embrace the abstraction layer. That's the key actually, and developers who are true developers or professional developers as you said, they know that. >> Awesome. Great super clip. Vittorio, another shot at the plate here for super clip. Go. >> Multicloud is awesome. There's a reason why multicloud happened, is because gave our developers the ability to innovate fast and ever before. So if you are embarking on a digital transformation journey, which I call a survival journey, if you're not innovating and transforming, you're not going to be around in business three, five years from now. You have to adopt the Supercloud so the developer can be developer and keep building great, innovating digital experiences for your customers and IT can get in front of it and not get in trouble together. >> Building those super apps with Supercloud. That was a great super clip. Vittorio, thank you for sharing. >> Thanks guys. >> Sarbjeet, thanks for coming on talking about the developer impact Supercloud 2. On our next segment, coming up right now, we're going to hear from Walmart enterprise architect, how they are building and they are continuing to innovate, to build their own Supercloud. Really informative, instructive from a practitioner doing it in real time. Be right back with Walmart here in Palo Alto. Thanks for watching. (gentle music)

(intro music plays) >> Okay, welcome back to Supercloud 2. I'm John Furrier with my co-host, Dave Vellante, here in our Palo Alto Studio, with a live performance all day unpacking the wave of Supercloud. This is our second edition. Back for keynote review here is Vittorio Viarengo, talking about the hype and the reality of the Supercloud momentum. Vittorio, great to see you. You got a presentation. Looking forward to hearing the update. >> It's always great to be here on this stage with you guys. >> John Furrier: (chuckles) So the business imperative for cloud right now is clear and the Supercloud wave points to the builders and they want to break through. VMware, you guys have a lot of builders in the ecosystem. Where do you guys see multicloud today? What's going on? >> So, what we see is, when we talk with our customers is that customers are in a state of cloud chaos. Raghu Raghuram, our CEO, introduced this term at our user conference and it really resonated with our customers. And the chaos comes from the fact that most enterprises have applications spread across private cloud, multiple hyperscalers, and the edge increasingly. And so with that, every hyperscaler brings their own vertical integrated stack of infrastructure development, platform security, and so on and so forth. And so our customers are left with a ballooning cost because they have to train their employees across multiple stacks. And the costs are only going up. >> John Furrier: Have you talked about the Supercloud with your customers? What are they looking for when they look at the business value of Cross-Cloud Services? Why are they digging into it? What are some of the reasons? >> First of all, let's put this in perspective. 90, 87% of customers use two or more cloud including the private cloud. And 55%, get this, 55% use three or more clouds, right? And so, when you talk to these customers they're all asking for two things. One, they find that managing the multicloud is more difficult than the private cloud. And that goes without saying because it's new, they don't have the skills, and they have many of these. And pretty much everybody, 87% of them, are seeing their cost getting out of control. And so they need a new approach. We believe that the industry needs a new approach to solving the multicloud problem, which you guys have introduced and you call it the Supercloud. We call it Cross-Cloud Services. But the idea is that- and the parallel goes back to the private cloud. In the private cloud, if you remember the old days, before we called it the private cloud, we would install SAP. And the CIO would go, "Oh, I hear SAP works great on HP hardware. Oh, let's buy the HP stack", right? (hosts laugh) And then you go, "Oh, oh, Oracle databases. They run phenomenally on Sun Stack." That's another stack. And it wasn't sustainable, right? And so, VMware came in with virtualization and made everything look the same. And we unleashed a tremendous era of growth and speed and cost saving for our customers. So we believe, and I think the industry also believes, if you look at the success of Supercloud, first instance and today, that we need to create a new level of abstraction in the cloud. And this abstraction needs to be at a higher level. It needs to be built around the lingua franca of the cloud, which is Kubernetes, APIs, open source stacks. And by doing so, we're going to allow our customers to have a more unified way of building, managing, running, connecting, and securing applications across cloud. >> So where should that standardization occur? 'Cause we're going to hear from some customers today. When I ask them about cloud chaos, they're like, "Well, the way we deal with cloud chaos is MonoCloud". They sort of put on the blinders, right? But of course, they may be risking not being able to take advantage of best-of-breed. So where should that standardization layer occur across clouds? >> [Vittorio Viarengo] Well, I also hear that from some customers. "Oh, we are one cloud". They are in denial. There's no question about it. In fact, when I met at our user conference with a number of CIOs, and I went around the room and I asked them, I saw the entire spectrum. (laughs) The person is in denial. "Oh, we're using AWS." I said, "Great." "And the private cloud, so we're all set." "Okay, thank you. Next." "Oh, the business units are using AWS." "Ah, okay. So you have three." "Oh, and we just bought a company that is using Google back in Europe." So, okay, so you got four right there. So that person in denial. Then, you have the second category of customers that are seeing the problem, they're ahead of the pack, and they're building their solution. We're going to hear from Walmart later today. >> Dave Vellante: Yeah. >> So they're building their own. Not everybody has the skills and the scale of Walmart to build their own. >> Dave Vellante: Right. >> So, eventually, then you get to the third category of customers. They're actually buying solutions from one of the many ISVs that you are going to talk with today. You know, whether it is Azure Corp or Snowflake or all this. I will argue, any new company, any new ISV, is by definition a multicloud service company, right? And so these people... Or they're buying our Cross-Cloud Services to solve this problem. So that's the spectrum of customers out there. >> What's the stack you're focusing on specifically? What is VMware? Because virtualization is not going away. You're seeing a lot more in the cloud with networking, for example, this abstraction layer. What specifically are you guys focusing on? >> [Vittorio Viarengo] So, I like to talk about this beyond what VMware does, just 'cause I think this is an industry movement. A market is forming around multicloud services. And so it's an approach that pretty much a whole industry is taking of building this abstraction layer. In our approach, it is to bring these services together to simplify things even further. So, initially, we were the first to see multicloud happening. You know, Raghu and Sanjay, back in what, like 2016, 17, saw this coming and our first foray in multicloud was to take this sphere and our hypervisor and port it natively on all the hyperscaling, which is a phenomenal solution to get your enterprise application in the cloud and modernize them. But then we realized that customers were already in the cloud natively. And so we had to have (all chuckle) a religion discussion internally and drop that hypervisor religion and say, "Hey, we need to go and help our customers where they are, in a native cloud". And that's where we brought back Pivotal. We built tons around it. We shifted. And then Aria. And so basically, our evolution was to go from, you know, our hypervisor to cloud native. And then eventually we ended up at what we believe is the most comprehensive multicloud services solution that covers Application Development with Tanzu, Management with Aria, and then you have NSX for security and user computing for connectivity. And so we believe that we have the most comprehensive set of integrated services to solve the challenges of multicloud, bringing excess simplicity into the picture. >> John Furrier: As some would say, multicloud and multi environment, when you get to the distributed computing with the edge, you're going to need that capability. And you guys have been very successful with private cloud. But to be devil's advocate, you guys have been great with private cloud, but some are saying like, you guys don't get public cloud yet. How do you answer that? Because there's a lot of work that you guys have done in public cloud and it seems like private cloud successes are moving up into public cloud. Like networking. You're seeing a lot of that being configured in. So the enterprise-grade solutions are moving into the cloud. So what would you say to the skeptics out there that say, "Oh, I think you got private cloud nailed down, but you don't really have public cloud." (chuckles) >> [Vittorio Viarengo] First of all, we love skeptics. Our engineering team love skeptics and love to prove them wrong. (John laughs) And I would never ever bet against our engineering team. So I believe that VMware has been so successful in building a private cloud and the technology that actually became the foundation for the public cloud. But that is always hard, to be known in a new environment, right? There's always that period where you have to prove yourself. But what I love about VMware is that VMware has what I believe, what I like to call "enterprise pragmatism". The private cloud is not going away. So we're going to help our customers there, and then, as they move to the cloud, we are going to give them an option to adopt the cloud at their own pace, with VMware cloud, to allow them to move to the cloud and be able to rely on the enterprise-class capabilities we built on-prem in the cloud. But then with Tanzu and Aria and the rest of the Cross-Cloud Service portfolio, being able to meet them where they are. If they're already in the cloud, have them have a single place to build application, a single place to manage application, and so on and so forth. >> John Furrier: You know, Dave, we were talking in the opening. Vittorio, I want to get your reaction to this because we were saying in the opening that the market's obviously pushing this next gen. You see ChatGPT and the success of these new apps that are coming out. The business models are demanding kind of a digital transformation. The tech, the builders, are out there, and you guys have a interesting view because your customer base is almost the canary in the coal mine because this is an Operations challenge as well as just enabling the cloud native. So, I want to get your thoughts on, you know, your customer base, VMware customers. They've been in IT Ops for generations. And now, as that crowd moves and sees this Supercloud environment, it's IT again, but it's everywhere. It's not just IT in a data center. It's on-premises, it's cloud, it's edge. So, almost, your customer base is like a canary in the coal mine for this movement of how do you operationalize multiple environments? Which includes clouds, which includes apps. I mean, this is the core question. >> [Vittorio Viarengo] Yeah. And I want to make this an industry conversation. Forget about VMware for a second. We believe that there are like four or five major pillars that you need to implement to create this level of abstraction. It starts from observability. If you don't know- You need to know where your apps are, where your data is, how the the applications are performing, what is the security posture, what is their performance? So then, you can do something about it. We call that the observability part of this, creating this abstraction. The second one is security. So you need to be- Sorry. Infrastructure. An infrastructure. Creating an abstraction layer for infrastructure means to be able to give the applications, and the developer who builds application, the right infrastructure for the application at the right time. Whether it is a VM, whether it's a Kubernetes cluster, or whether it's microservices, and so on and so forth. And so, that allows our developers to think about infrastructure just as code. If it is available, whatever application needs, whatever the cost makes sense for my application, right? The third part of security, and I can give you a very, very simple example. Say that I was talking to a CIO of a major insurance company in Europe and he is saying to me, "The developers went wild, built all these great front office applications. Now the business is coming to me and says, 'What is my compliance report?'" And the guy is saying, "Say that I want to implement the policy that says, 'I want to encrypt all my data no matter where it resides.' How does it do it? It needs to have somebody logging in into Amazon and configure it, then go to Google, configure it, go to the private cloud." That's time and cost, right? >> Yeah. >> So, you need to have a way to enforce security policy from the infrastructure to the app to the firewall in one place and distribute it across. And finally, the developer experience, right? Developers, developers, developers. (all laugh) We're always trying to keep up with... >> Host: You can dance if you want to do... >> [Vittorio Viarengo] Yeah, let's not make a fool of ourselves. More than usual. Developers are the kings and queens of the hill. They are. Why? Because they build the application. They're making us money and saving us money. And so we need- And right now, they have to go into these different stacks. So, you need to give developers two things. One, a common development experience across this different Kubernetes distribution. And two, a way for the operators. To your point. The operators have fallen behind the developers. And they cannot go to the developer there and tell them, "This is how you're going to do things." They have to see how they're doing things and figure out how to bring the gallery underneath so that developers can be developers, but the operators can lay down the tracks and the infrastructure there is secure and compliant. >> Dave Vellante: So two big inferences from that. One is self-serve infrastructure. You got- In a decentralized cloud, a Supercloud world, you got to have self-serve infrastructure, you got to be simple. And the second is governance. You mentioned security, but it's also governance. You know, data sovereignty as we talked about. So the question I have, Vittorio, is where does the customer start? >> [Vittorio Viarengo] So I, it always depends on the business need, but to me, the foundational layer is observability. If you don't know where your staff is, you cannot manage, you cannot secure it, you cannot manage its cost, right? So I think observability is the bar to entry. And then it depends on the business needs, right? So, we go back to the CIO that I talked to. He is clearly struggling with compliance and security. >> Hosts: Mm hmm. >> And so, like many customers. And so, that's maybe where they start. There are other customers that are a little behind the head of the pack in terms of building applications, right? And so they're looking at these, you know, innovative companies that have the developers that get the cloud and build all these application. They are leader in the industry. They're saying, "How do I get some of that?" Well, the way you get some of that is by adopting modern application development and platform operational capabilities. So, that's maybe, that's where they should start. And so on and so forth. It really depends on the business. To me, observability is the foundational part of this. >> John Furrier: Vittorio, we've been on this conversation with you for over a year and a half now with Supercloud. You've been a leader in seeing the wave, you and Raghu and the team at VMware, among other industry leaders. This is our second event. If you're- In the minute and a half that we have left, when you get asked, "what is this Supercloud multicloud Cross-Cloud thing? What's it mean?" I mean, I mentioned earlier, the market, the business models are changing, tech's changing, society needs more economic value out of the cloud. Builders are out there. If someone says, "Hey, Vittorio, what's the bottom line? What's really going on? Why should I pay attention to this wave? What's going on?" How would you describe the relevance of Supercloud? >> I think that this industry is full of smart vendors and smart customers. And if we are smart about it, we look at the history of IT and the history of IT repeats itself over and over again. You follow the- He said, "Follow the money." I say, "Follow the developers." That's how I made my career. I follow great developers. I look at, you know, Kit Colbert. I say, "Okay. I'm going to get behind that guy wherever he is going." And I try to add value to that person. I look at Raghu and all the great engineers that I was blessed to work with. And so the engineers go and explore new territories and then the rest of the stacks moves around. The developers have gone multicloud. And just like in any iteration of IT, at some point, the way you get the right scales at the right cost is with abstractions. And you can see it everywhere from, you know, bits and bytes, integration, to SOA, to APIs and microservices. You can see it now from best-of-breed hyperscaler across multiple clouds to creating an abstraction layer, a Supercloud, that creates a unified way of building, managing, running, securing, and accessing applications. So if you're a customer- (laughs) A minute and a half. (hosts chuckle) If you are customers that are out there and feeling the pain, you got to adopt this. If you are customers that is behind and saying, "Maybe you're in denial" look at the customers that are solving the problems today, and we're going to have some today. See what they're doing and learn from them so you don't make the same mistakes and you can get there ahead of it. >> Dave Vellante: Gracely's Law, John. Brian Gracely. That history repeats itself and- >> John Furrier: And I think one of these, "follow the developers" is interesting. And the other big wave, I want to get your comment real quick, is that developers aren't just application developers. They're network developers. The stack has completely been software-enabled so that you have software-defined networking, you have all kinds of software at all aspects of observability, infrastructure, security. The developers are everywhere. It's not just software. Software is everywhere. >> [Vittorio Viarengo] Yeah. Developers, developers, developers. The other thing that we can tell, I can tell, and we know, because we live in Silicon Valley. We worship developers but if you are out there in manufacturing, healthcare... If you have developers that understand this stuff, pamper them, keep them happy. (hosts laugh) If you don't have them, figure out where they hang out and go recruit them because developers indeed make the IT world go round. >> John Furrier: Vittorio, thank you for coming on with that opening keynote here for Supercloud 2. We're going to unpack what Supercloud is all about in our second edition of our live performance here in Palo Alto. Virtual event. We're going to talk to customers, experts, leaders, investors, everyone who's looking at the future, what's being enabled by this new big wave coming on called Supercloud. I'm John Furrier with Dave Vellante. We'll be right back after this short break. (ambient theme music plays)

(bright music) >> Welcome back to Supercloud 22. I'm John Furrier, host of "theCUBE" with Dave Vellante, with the opening keynote conversation with Vittorio Viarengo. He's the Vice President of Cross-Cloud at VMware, Cube Alumni. Vittorio, great to see you. Thanks for coming on. >> Ah, my pleasure. >> So you're kicking off the Supercloud event. Again, a pilot. Again, we were texting just a few months ago around some of the momentum. You identified this right away. You saw it, you saw the momentum. What's the reality around supercloud? What's your perspective? >> Well, I think that we have to go back to the history of IT, over the last ever. I feel like in IT, we're always running after the developers. The developers, they're smart. They go for the path of least resistance, and they create innovations, and then the entire stacks moves around, and if you look at developers over the last, you know, 15 years, they've been going to the cloud, right? And the reason they're going for the cloud is, you now, they say software is eating the world. Is really who builds software? Developers, so I think it's developers are eating the world, and so initially, there was one game in town, so they went with AWS, but eventually, we got the multiple clouds, and now, the reality is that the applications there, it's how we make money, how we save money. They're running on multiple cloud, the 75% of the companies running on multiple clouds today, and so, I think that creates the new computing platform for the next, you know, 10 years, 15 years, and I think that that multi-cloud world brings tremendous advantages, as we just talked, but also some challenges, and it's prime to a simplification, and that's where we're trying. >> One of the things we observe is this abstraction layer across clouds to create a consistent experience for customers, and very importantly, as you point out, developers. So when you think about the history of abstractions, we see another one sort of forming in the 2020s, which is really different, as you pointed out, that we had in the 2010s, where there was really, you know, one main cloud. Now, you have all these clouds. What are your thoughts on the history of abstractions? >> Well, if you look at IT, we always needed abstraction to unleash the next level of growth, right? I grew up as a... I started my career as a C++ developer. So initially, you know, on Windows, if you wanted to open a window on the screen, you had to write 200 lines of code. Then the MFC library came in, and now, you still have to be a C++ developer, but now, with a one line of code, you can initiate, open the yellow world and start to build your applications, but it's only when Visual Basic comes along, then now, we get five millions developers building applications that are 20 years later, we're still using, okay? And then the list goes on and on, and in the application integration, we used to look at the bytes on the bus and say, "Okay, this is the customers, and we're going to map it to SAP," and then we went one level higher with SOA and web services and the rest of history, and then unleashed tremendous, you know, growth and look at, you know, how we now, you know, we be able to throw APIs, integrate anything, and so then the ultimate example of abstraction is virtualization. We made all these different servers and networking and storage look like one, and now, you know, and the business never cares if you're running SAP back on-prem on HP or some other piece of hard drive. They care that it runs, right? And so I think that now, we need to bring a level of abstraction in the cloud that not only abstracts the low level APIs at the highest level, but also uniforms and unify the APIs and the way do management and security across multiple cloud. >> Let's unpack that because I think the virtualization angle is interesting 'cause with virtualization enabled AWS. If you look at AWS' success, virtualization, the Hypervisor, got them going, and that established that value. Now, the new structural change is happening. How do you define that specifically? What is supercloud in your mind? >> So in our mind, supercloud is a set of cloud native services that, first of all... Let's unpack that and go back to the virtualization. Virtualization was a great way to do it on-prem and is no wonder that AWS and Azure, they did it on their cloud, right? But the lingo franca of the cloud is not the virtualization layer. That's taken, it's hidden. It's down there, it just does its thing. The lingo franca of cloud is microservices, API, Kubernetes as the orchestration layer, and one would think, "Okay, now, we have Kubernetes, life is good. I just, you know, deploy on- Well, there are six, seven, eight Kubernetes distribution, and so to us, the supercloud is the ability to take, to factor out the common things that you can do across cloud and give you a single pane or glass to manage your application and single pipeline so you can build your application once and deploy it consistently across multiple clouds, and then, basically, factor out the other two important things with the security and observability of the application. >> One of the trade-offs of abstraction, you go back to the mainframe. They had to squeeze out the performance overheads. VMware had to do the same and done a tremendous job of it. So are we going to see that across clouds with multi-cloud or what we call supercloud. Are you going to see a trade-off? What trade-off do you see that the industry, technically, has to attack? >> Abstractions are always about trade-offs, right? You're trading off the speed. You know, I'm writing C++ code goes really fast for scale. You know, now, I have five million developers writing applications, but I think, eventually, what happens is that or you're trading off specialized skills for, you know, more valuable skills, and if I had a dollar every time I heard, "Oh, we cannot run Oracle Databases on virtualization," well, or the JVM is too slow, but guess what? How many Java developers, how many Java application are running out on the JVM? So I think, eventually, there will be trade-offs, but the technology catches up and it's a matter of like how much value are you getting in terms of scales and saving cost versus maybe the performance trade-off you were making on the lower level. >> On the evolution of hybrid cloud, 'cause right now, hybrid cloud is a steady state. People see that clearly, you know, on-premise and Edge, right around the corner. Public native cloud, there's benefits to be in the native cloud. How does multi-cloud fit? 'Cause by default, people have multiple clouds. If they run on Azure, they probably have some sort of productivity software with Microsoft or other Microsoft products, but it's best to breed. It's not yet connected. So multi-cloud has kind of become a default kind of thing. It's not yet a strategy in some people's minds, yet some people are thinking about it. So we think, and I think you might agree, that multi-cloud will happen, multiple clouds in the sense of workloads running seamlessly. Is that a pipe dream or is that near in our future? (men laugh) >> So there is a lot of unpack there. First of all, our definition of multi-cloud is that because most customers are operating their on-prem as the cloud, so the moment you have your on-prem cloud and AWS, your multi-cloud, so 75%, 85% going to 85%- >> You mean Private Cloud on-premise cloud operations? >> Yeah, and then you have another cloud, you're already multi-cloud. >> I'm assuming the experiences is identical, right? That's the assumption you- >> Well, initially, it's not identical, right? That's why you need a supercloud, right? >> Yeah, exactly. >> And most customers though are in denial, meaning that I see them being in five stages of acceptance or adoption of the multi-cloud. One is denial. We are on-prem and maybe we have one cloud. We're standardized. The second one is euphoria. Oh, look, you know, look how fast we go. All these developers are happy to do whatever they want, and then the third one is like, holy crap. They got the first bill. They realize that the security share responsibility model to deal with. They realize that somebody is to deploy this application and manage the application. Nobody does it for them, and then they go into like, (indistinct). Okay, now, we need to do something about this, right? It's a new normal, and then you end up with the enlightment, right? Now, we're really being productive and strategic about how we use multi-cloud. Very, very few customers are in that stage. Most customers are still within the denial and the new normal, and within the spectrum, you see multi-cloud as, "Okay, I have an application here, an application there. Okay, great, big deal." The next level is, "Okay, I have an application here that uses a pieces of a service of an application over there. Okay, now, I'm coordinating application. I'm using microservices," and then the third stage is like, "Okay, I am designing my application to use multiple services or multiple cloud because each uses differentiated features of that particular cloud." >> Is it part of the problem too, Vittorio, that the industry, the technology industry, you guys have not caught up. The cloud vendors aren't solving that problem. What's VMware doing to solve that problem? >> So we have seen this coming four or five years ago, right? That's why we acquired Pivotal, and then we made a number of acquisition around it because we saw that... Well, let's go back. What is VMware DNA? If you look, I've been running engineering, product management in the company then I moved to the dark side, more on the marketing side, but I've seen, and I sweat with those engineers, and when I look at those engineers, these people know how to make stuff that was not designed to work together work together and deliver value, and so if we go back to, you know, on-prem, we did it with virtualization. In the cloud, we did a new level of abstraction, which is, you know, at the APIs at the... And so over the last five years, we built what we believe is very comprehensive portfolio that unified how you build, you run, manage, secure, and access any application across any cloud. No Hypervisor required. >> So that's the game changer right there. So let me ask you a question. How does the choice factor come in because can VMware do all this or do they need to rely on partners? Because most customers have HashiCorp and other companies in there doing services for them as well. So how do you see the multi-partner strategy approach? Can you do it alone or are you going to need help from the ecosystem? >> First of all, if you look at the success of your event today, look how many vendors from multiple backgrounds and multiple level of the stack that are coming together to talk about the supercloud. So that to me is success already, and, of course, there are tremendous companies that are going to deliver fantastic value for, you know, management like HashiCorp or security and the development experience. Our approach is to bring them together as an integrated platform, and I think VMware has both the DNA and the muscles, the investment to be able to pull that off. >> Okay, you saw Keith Townsend. He had that very cool blackboard, and he called, this was maybe eight or nine months ago, he called the supercloud and VMware's multi-cloud vision aspirational. When is this going to be real? >> I think it's absolutely real today in some of the pieces. Right, there's always an aspiration. You have to look at a company like VMware as a company that looks out five, 10 years, right? You know, we have Raghu as our CEO, you know, which is a technical visionary, and so he saw five years ago, the advent of multi-cloud, and we invested in first part of the stack. What is it? How to build applications natively in the cloud using Tanzu. So with Tanzu, you can build application, manage Kubernetes cluster, secure, creating this service match, and so that's the reality today. Then on the next step is security. We recently announced our security approach. We have a very peculiar position in the stack to be able to see security, not just on the endpoint, not just, you know, in the application, but in between, right? By looking at all the Hypervisor, if you're using Hypervisor. You looking at East-West traffic with NSX and cross cloud networks, and so these are the three main places that are in place today, right? And then I cannot spoil our user conference coming in a couple of weeks where we're going to make more announcement around the supercloud, which we called cross-cloud services. >> Vittorio, I remember in 2016, I interviewed Andy Jassy and Raghu when they announced the deal with VMware. VMware and AWS had the relationship, and you're running on the cloud on AWS VMware, and you look at what's happened since, and this is where the supercloud conversation starts to kick in where Amazon's really good at moving bits around and optimizing the power and the silicon of the infrastructure, which means that the higher level services are going to be much more open for people to innovate around. So Dave calls it, the super pass. This area platform is a service to change the SaaS game. So I have to ask you, how do you see the SaaS game changing with supercloud? Because if you have a Private Cloud or Edge, you're now multiple clouds, technically, as you pointed out. How has that changed the SaaS configuration? Because SaaS and IaaS and PaaS had great relationships in native clouds to solve problems. Now, you have the multi-cloud. How do you see this platform as a service area changing or maybe enabling? >> So I think that that's where the innovation, the ability to aggregate common... Because look, there is a reason why people use multiple cloud, right? They choose it because they have differentiated features. So we don't want to ever hide those features, like if you're using Google, because you need AI capabilities, absolutely. We don't want to prevent that, right? But at the PaaS level, you know, when you are orchestrated these microservices, you don't want to do it in five different ways, right? So those are the areas where I think are prime for aggregation and simplification. How you, you know, look at all this Kubernetes environment and being able to monitor your application and force security policies, both from a resource consumption, this group of developers can only use this many resources, but also a run time that you don't run out of like, you know, you get that bill shock, and so those are the areas where I think there's this more ability for us to innovate and deliver value, not at the lower level which is taken by the- >> So you try to have your cake and eat it too, which is if you can pull that off it's game over, right? You have a specific set of cross-cloud services that are unique and value added that are differentiable in the industry, but at the same time, you're trying to give access to developers, if in fact, they want access to those primitives, right? >> Yeah. >> That's a bold aspiration. >> Well, we want to have the cake, eat it, and lose weight. (men laugh) But seriously, I think, going back to your point about the ecosystem, of course, we're not going to do it alone, right? If we were doing it alone, there is not a market, right? And so I think that the market is so big and the area of challenges for IT is so large that there's room for many companies to add value, and I think that, as I said, our approach is to, you know, we're a platform company, right? So you're going to find tremendous companies that will solve one problem for multiple clouds. You're going to find the hyperscaler that have a platform approach for one cloud. We like to think that we can position ourself in that two by two as the company that has a platform approach across multiple clouds. >> You know, it's great. That's where we've known each other for a long time. It's 12 years of "CUBE" coverage. Watching things like the CNCF emerge and do great work, watching cloud native kind of go that next level's been fun to watch, and the developers have had a great run. I mean, open sources booming, developer goodness is out there. People are shifting left, a lot of great stuff going with containers and Kubernetes. So looking good on the developer experience front right now, and I think it's only going to get better, but developers don't think about locking. They just want to get the job done. Move on to the next line of code. It's the ops teams that we're hearing from that are saying, "Hey, we love this, too, but we got to align with the developer." Level up, so to speak. So ops and security teams are saying, "Hey, I got to run this with automation with the higher level services." So there seems to be a focus around the supercloud conversation around ops teams. This is your wheelhouse, VMware. You guys do a lot of IT operations and things of that nature. How do you see that and what's the message cross-cloud brings to and supercloud brings to the development teams and the ops teams who are really going to be doing DevOps together and/or faster? >> I think if you go back to what where we started, right? Developers run the show, and I think there's been a little bit of inertia in IT organization on the op side and the security side in catching up to see how to catch up to where developers are, right? And with the DevOps revolution, if operators don't really understand what the developers need and get ahead of that, they're going to be left behind. So I'll give you an example, like SMB Global, one of our customers, their band runs their operation. Basically, told me I had to sit down and figure out what these developers were doing because I was being left behind and then or Cerner, one of our partners and customers, same thing they say, okay, we sat down. We realized that we needed to get ahead of the developers and set those guard rails, right? These are the Kubernetes environment you want to use? Okay, this is how we're going to set them up. This is want to make sure that we shift left security, that we have a single pipeline that feeds that, and Cerner, using our technology was able to... They made a business decision to move from one hyperscaler, was going to go unnamed to another hyperscaler, It was going to go unnamed, and they managed to change all the deployments in four hours. So that's the power of the supercloud, being able to say, "Hey, developers, do whatever you want, but these are the guard rails, and we're going to be able to like stay ahead of you and give you the flexibility, but also, make sure that operation and security, as a saying." >> Shift left shield right, basically. >> Awesome, awesome stuff. We've got 15 seconds. What is supercloud? What's the bumper sticker? >> The supercloud is a level of abstraction across any of the public clouds that allows developers to go fast, operators to make sense of what's happening, security to enforce security, and end users to access any application with a great user experience and security. >> And it's inclusive of on-prem. I'll just throw that in. (John laughs) >> All right, great stuff. Thanks for coming on. We're going to have a industry panel to talk about and debate Supercloud 22. We'll be right back after this break.