>>from the >>Cube Studios in Palo Alto and Boston connecting with thought leaders all around the world. This is a cube conversation >>over and welcome to this special cube coverage of AWS Partner Awards show. I'm John Furrier, host of The Cube. We're here in our Palo Alto, California studio is doing the remote interviews with our quarantine Cruelty during this time of covert were remote with the best remote Work solution award for AWS Partner Awards goes to Tyler Technologies in the city of Alvin Municipal Court. And we have Sandy, Peter's vice president, general manager of virtual courts and in code court system. Sandy's here to talk about that. And Sonya Gates, who is a city of albums. Mutual court court administrator. Welcome. And congratulations for the best promote work solution. We're remote. Congratulations. Okay, so, CNI, I'll start with you. Tyler Technologies, You're the general manager of the encode Court. This is a vert. This is a solution that you're deploying with the city of Alvin to do some things. Take a minute to explain what you guys are doing together. What is your group of Tyler do And how is it working with City of Album? >>John Tyler Technologies is just completely focused on ah, local, state and federal government software and services. And, uh, particularly the code court application focuses on municipal court, which is what Sonya is the court administrator for Calvin. We have about 900 clients across the U. S that do that same thing. We had this idea about coming up with a remote solution for, ah, ability for someone toe instead of having to go to court to see a judge that they could do that remotely and really have the same experience. And so we sort of launched off on that Ah, and worked with several different of our clients and came up with a way for for that happens on you. I got involved in it very early on and has been instrumental in helping us continue to make it successful. >>When you talk about the city of albums based court system I've seen with Koven, people are sheltering in place and they're not moving around much. You have to have a solution. Talk about the partnership with Tyler. How did this come together? How do you guys were? Take us through that. >>Well, we we have a great relationship with Tyler Technologies. They are very instrumental in our day to day processing. They send out an email with the idea due to Coben, And as soon as we receive the email, we decided that was the best solution for for our court. And we just immediately jumped on board with it so we could resolve cases and not get behind. >>So the virtual court means okay, I get a ticket, I want to appeal it. No way would show up. And now I can't. So it interfaces and take me through the solution. And what is a best fit involved in some some things on the cloud. >>It definitely is on the cloud, John. And, um and that's exactly right. So if you get ah, you get a citation, sometimes you may want to appeal that sometimes you just wanna find out what your options are, and you are going to go appear before a judge. You can do that remotely now, through this through our application, it supports all the video. You can upload documents, exchange those ah, supporting documents. Ah, and ah. And then it interfaces with our case management system so that a sea change is we made on the case. They're reflected and the defendant can see those. And so it just really the whole idea is remotely being ableto go before the judge find out what your options are. Go through that process. And then at the very end, it gives them a way. The completely take care of that case on Within a few minutes, it could be completely resolved. >>So take us through the city of Alvin's court system there. What's the challenges that you have? Um And what was some of the feedback when you first brought this out? Take us through what happened? >>Well, to be honest, it was for us, it was unknown territory. We were a little nervous. We were a little scared to do something of this sort. But with the situation at hand, we had to figure out something, and this was the best fit for us. There was other options available, but we we prefer to stay within Tyler and utilize the system to its fullest. So that why we just said, Okay, let's do this. I have a judge. That's amazing. That is very tech savvy. And he was on board and my city manager. So just working with Tyler each way. You know, each step of the way, you know, in them comforting us in a sense, you know, to let us know. Hey, it's okay. We're here. Each step of the way will be built this together. And that's kind of where we started with the whole project. >>So this is a low hanging fruit. Obviously, it's not Jury, I'm assuming not a jury kind of situations. More of other non jury activities, right? >>It's the day to day court, you know, non jury. We're not doing any during Charles right now until after the governor allows us. So it's just the regular, you know, pre trials, the attorney dockets, arrangements and those sorts of cases. >>I'd be love to be on the planning sessions As you start to roll out the software for jury selection. We'll go into that kind of like what you're looking to look like, You know, it's going to be a digital surveillance. I don't know. It could be crazy, but this >>is the >>future. This is what we're talking about here. This is cloud scale. One of the benefits of cloud is is taking things and doing experiments. We hear that all the time. What's take us through the judge. So you see these tech savvy of these, like Zoom like, calls it like Is there a workflow trying? Envision what stood up in terms of the encode virtual courtside? Sandy, Sonia, What's What's it like? What's that? Take me through the experience? >>Well, everything's tied in together where a zoom and other options out there it's separated from your software so that, you know, that was one of the parts of going through Tyler with this virtual port is because everything's tied into one. We don't have to enter data or anything. After the dock, it's over. It's all live our forms. As soon as the defendant and the judge make an agreement, it put into TCM where the defendant can see it live, signed the orders and immediately get it back to us. And there's no delay time. There's no downtime, Um, and it's housed in one. So we're not having the mis data or, you know, it eliminates a lot of errors. Clerical errors are cases from being miss, >>and the judge handles everything right. He just he deals with the personal interactions reviews the data the defendant makes >>the clarity do a lot to. He's talking. And as he's talking, we're entering his orders as we speak. >>So it's real time thing. This is true agility. Sadie, this is the future. This is where the solutions start to get the scale. So what's next? What is the vision? How do you guys see the next step? Because, I mean, we all know that, you know, Kobe will be over soon. We hope faster than it's happened. But it will be a hybrid world. And I think this shows a template for efficiency. >>Yes. Yeah, I think that's a great point. And it is the future. We're going to continue to leverage our relationship with AWS, which has just been incredible to this process, and and, uh, we went way beyond what we were expecting just in terms of resource is and, uh, and helping us even just within our own development processes as we as we brought something to scale on in learning how to have a low test and, uh, really build applications that can scale out. And so we believe it is the future. And ah, Sonia makes a great point many times because they live in an area where sometimes there's other natural disasters, like hurricanes that can disrupt what's going on for them. Ah, but then also as you, as you just think about really what I would call a responsibility. As we move forward, we have a responsibility to provide ways that people can take care of things Ah, and not put themselves at risk. And a swee move into the future past Covad. Then s O. We're going to continue to leverage the technology that AWS provides the scalability, the how we can load test and everything. And, uh and it was really a no brainer for us toe run this application on the AWS services for us >>and Sonia. It's also not just about justice, not only getting the folks who are speeding and taking care of the penalties there, but it's also potentially for justice. If someone is not guilty or they want to get business has to continue, right? So this extends into the use case of remote hybrid the future because our work can be distributed now you have efficiencies. This is going to create a connected system which ultimately can be a connected community. >>Yeah, and it's going to reduce the failure to a rate here for court cases. Also, um, so that'll be less warrant more compliant, Um, in the easier. Well, it's a better relationship between us, the court and our defendants because they have the option of not having to leave work or miss appointments. You know, they can still attended their case and do other things that they need to do without taking a spin. A, you know, a couple of hours and sit in a room. And you know the court. >>That's a huge point. Sandy. This is about resource utilization on both sides, not just the court's and the city of Alvin on the municipal side. The citizens, it's efficiency. I mean, how many people don't show up because they can't get out of work or they need to make their paycheck or they have their their family? These need to be met. So all these things play into the psychology of of the way of life. This is digital life, virtualization of of the of life. It really is a big thing. >>Yeah. Yeah, I think I think you're exactly right. I mean you're hitting on some of the some great points. That's exactly right. And when you think about what has to happen for you to go and maybe go before a judge and ah, take off work, you've got to go buy traffic, find parking. You may have to have someone that takes care of your Children. There's there's all sorts of things that you're having to go through just to get down and and be in front of a judge that this can help with. And I think it's just one aspect to your point, really trying to think of, uh, really starting to help government think about how to be more customer centric out of provide some ways for people Teoh take care of of what they need to take care of. Uh and, uh and so we're really trying in your your point about connected communities. Is is a huge key point for us at Tyler, as we think of ways that we can help a community be more connected for sure. >>Well, you know, I'm huge into whole civic relationships and having a productive government and having citizens be served for that reasons and having it be a community. And this and now more than ever, transparency is helpful, right? This only helps things. So you guys are doing a really great job of one enabling a work environment remotely. In this case, it's for the courts to be operational. Is they need to be, But it clearly can extend. So, Sanjay, I gotta ask you the question. I'd love to get your commentary on surprises when you rolled this out. You know where people like Oh, my God, no one's ever going to use it or it's just too techy. Or has there been any pleasant surprises or things that surprised you that you didn't think was gonna happen to >>give us >>some kind of commentary on some observations that you've seen from from remote working, rolling out the best remote work solution? >>It's been very interesting. Um, we read our actual first defendant. He was elderly, and so we were kind of concerned. Okay, well, we know how to connect, you know, and he did amazing. So that's kind of where we knew if if we could reach the older generation and he can connect all these younger defendants and you know, younger people what shouldn't have any issues. So he was, you know, we explained to him, Hey, you're our first defendant. This is new to us. It's new to you. And he did awesome. So that kind of gave us the confidence we needed to pursue it even more and push it out there and give the defendants options. There's been, um we've looked. Some people forget, and so do I. That were on camera. And, you know, we see up with this, um, they forget their vehicle, you know, made it a few bumps, but it was like walking in the background. Yeah. Um, so it's been It's been an experience, but a pleasant experience. And it gave us where we didn't want a backlog of cases. There are over and having the virtual option through Tyler has We were like, Oh, it first started. We got behind until we launched about. We had about 800 cases we got behind on. And then as soon as we launched out virtual port. Now we're caught up, my courts running smooth, everything's great, and there's no backlog of cases. >>Clear. The backlog of the question I want to ask is that elderly first a user that did he or she get an early adopter discount on the sentence? >>Fine. Yeah, I was shocked. >>I kind of resent the elderly remark. I think he's referring to me. >>No, no, no, he was and he was in his eighties. >>Okay, I feel I feel young men while you guys congratulations. I like to get your parting thoughts. Just with cloud technology. A lot of other folks out there are looking at re imagining public service specifically around these times where there's a lot of emotional stress, like you got back long. You don't want to have the court get back. You can see that people don't want tickets hanging out there. But that kind of encapsulate people's feelings right now. And I think remote citizenship is coming. Just your thoughts on how you see this as a beginning starting point for cloud computing enabling the efficiencies, the solutions and the applications for more connected community experience. So we'll start with you. >>Okay. Um, I can see this. This is the way we're going to keep things. We like the option. The flexibility that are defendants or citizens have, um it it's opened our eyes And if you're if there's other courts out there that are kind of hesitant to go ahead and jump in and do it, I strongly recommend Just do it. It's It's scary in the very beginning because a lot of us, we're not used to it. But after you get through it and you go through the changes, it's It's so working in the end and you'll see such a more of a compliance for both sides and you know, it reduces the stress on staff. Having to send out Mel notice is, you know, for fire to appears and stuff of that sort produced warrants. So it's been a win win all the way around. Um, so if I could reach any court out there, that's kind on the line of doing that. Just just do it, >>Alright? Yeah, great. Sandy >>Gun and yeah, John. For us, Cloud is the future. I mean, every every application we have. Ah, we're actively working. If it's not already a cloud based solution, it will be Ah, and And we're a huge believer in the scalability. But But when you look at applications like this is as an example, Ah Tyler, virtual court, where it's really a win win situation. It's it's better for the court. They can continue to carry on their business. It's better for the citizen because now they can actually take care of something that they weren't going to be able to take care of in the past. And, Ah, and as we continue to find Win Win, uh, solutions cloud based solutions, they're going to be at the core of that in terms of just how easy it is to say excess and roll out. So it's a big part of our future, and we believe it's a big part of of our customer future as well. >>Well, congratulations. Modernization has positive impacts if done right, more times freed up to work on maybe personal things and connect those communes and bring people together. Congratulations. Tyler Technologies in the City of Album for the best remote work solution. It's the court system. Get those tickets paid, clear that backlog. And now you've got all the time in the world. So you take I work on other things. What do >>you do with your free time? I'm gonna take a vacation. Thank >>you so much. For thanks. Conversation and again. Congratulations. Thanks for time. >>Thank you. >>Okay, this is the Cube's coverage of AWS Public Sector Partners. Awards show I'm John Furrier with best remote work solution. Thanks for watching. Yeah. Yeah, yeah, yeah, yeah.

>> live from San Francisco, celebrating 10 years of high tech coverage. It's the Cube covering Veum World 2019. Brought to you by VM Wear and its ecosystem partners. >> Welcome back, everyone. Live Cube coverage here in San Francisco, California Mosconi North were in the lobby for VM World 2019. I'm John for a day. Volante are 10 years covering VM World's been exciting, Dave, and we've watched all the changes and our next guest is going to illuminate all the benefits at the top of the stack, as I call the end user experience. Shaker Ire, Who's the V S v. P. And general manager End User Computing within VM, where what that means is, he takes care of all the stuff that we're virtualization creates those efficiencies. I think what Palmer's just called end user computing still, but they still have that name back then, if I remember correctly, >> yeah, you >> know the name is stuck because it's ah, it's sort of income, passes all the technologies and uses use right as digital interface is. So that's why it's and use the computing. It's any digital interface that anybody at work uses. Now, the interesting thing is people don't work in an office anymore, and the interface is no longer just a laptop. >> Well, I want to get into some stupid questions around the work environment cause whether you working at a cafe or at home is all kinds of security issues. Also, user experiences. Collaboration software. But let's first get the news out of the way. Digital work, Space news What's the What's going on? The show? What you guys announcing? Yeah, so >> before we get to >> the news that we met me, frame it up a little bit right? Because when you think about organizations today, especially with the changing demographics, where they're going in terms of new devices, the mobility phenomenon, right, the transformation they're going through in terms of just their own cloud and APS and so on, right it. Every every one of those things effects employees, right. And at the end of the day, you know what organizations want is for the employees to have a great experience all the way, as we call it from higher to retire. Not to do that, you know you need a platform because I can just give you a pretty apt running in the laptop and say, Great, that's That's the end of the employees experience, right? It's fundamentally transforming the own whole environment. That's why it's still retains its term and use the computing. And to do that, you have to hit at least three facets, right? One is, of course, How do you deliver a great experience for the employees where they can get any app, any device, anywhere, any form? Anyway, that's one aspect of it. The second aspect of it is from a nightie standpoint. I've gotta manage all this complexity, right, and it's only growing. It's not shrinking with all the head virginity, so there's a management angle of it, and then the tone angle of it is, you know, security. As you pointed out, right security so important. In fact, what you users want is they don't want any security driven compromises. What is an example of security, even compromise, that I have to go through three passwords because he simply don't trust me? Heck, figure it out. Is what the user's Saito I t especially the millennials. Right. So s So you gotta address that. So the platform that we have workspace one actually addresses all three So we have innovations today and news in all three areas, right? So it's an example. Employ experiences, something we've been driving with enterprises and corporations for at least two years. Now we've upped the ante. We have now introducing a virtual assistant that employees can use either through voice or text to essentially ask questions. Hey, what's how do I get into WiFi? What's my employee directory? Um, you know who I go to first? You know this and that, right? As employed onboard the organization. Those examples of virtual assistant can do it. So we released the virtual assistant. That's a big piece of news in the employ experience. Sadie. Another big piece of news is we are introducing a tech preview of what we call digital employees experience management, which means I t now has a user expedient score that they can look at and say, Hey, is David getting a great expedience? No, it's poor, and I can die right in. I can find out the root cause I can fix the issue, and I could do that automatically. >> KP eyes can come out of that right? Absolutely serviceability. >> Absolutely. And I think you know, I've talked to many Cee Io's and we you know, we drive works based one and they for awhile sort of told me, Hey, this is all good. But >> I don't know how I'm doing all my >> doing with respect to, you know, your best best customer. Um, I ahead and behind and far behind. So this really helps them. >> Here. Let me ask the questions. That's a good point I want because this gets down to the heart of the issue. What is the top requests that you're getting from your customers or top two or three features? That pattern that continued comes back from your customer base when it comes to end user computing. These the experience, >> it spends all three things, right? So the first thing is, they're saying, Listen, I want to be able to deliver a great employee experience some, you know, help me do that. Helping measure and make sure I know what journey, Eman That's one right. Second is I've got to set virginity. I've got this complexity of God. You know, I always phones. I've got android tablets. I've got a you know, Dell laptop. I've got a Mac book. I've got you know a rugged device. I've got some work space I ot devices like printers and ex sector X factor. I've got this head virginity. Just help me manage this complexity in a sort of a unified, seamless, uniform way. Right? And third is help me secure my enterprise. So there's a whole model emerging called zero Trust. Where in the old world, what you do is you just build a huge wall around the enterprise, right? A pedometer, and say I'm inside the wall. I need to be domain joined on that inside the fire world. Therefore, I'm good. I mean, you got to throw that out of the window anymore. >> Doesn't exist in your model, because if a millennial or workaround working at home, that means every single i p device on my network potentially a compromise point. >> Correct. So you have You have to start with that device never ought to be trusted. And every network is hostile, right? If you start out for that reminds, then you build trust over time, right? And how do you build trust? You first say you leverage user identity, You say Okay, Davis who he is, right? And so that becomes an identity. You say this device is trusted or partially trusted. So one of the things we're announcing its part of innovations today is what we call workspace to risk analytic, which means we're able to provide a risk or write for the device. And we can say, Hey, this device is a risk on a score of 1 to 10 of eight, which means I can mostly trust it. Maybe you don't trust the sensitive apse. So therefore, a block access to the most sensitive apse, right? So use a combination of different things. They use things like NSX micro segmentation to your point about how we build on the Via Mary Stack. The carbon black acquisition is phenomenal because it gives us that intelligence. So collectively, we're able to sort of implement the zero trust model. Right. So >> those are the >> three main topics, right? Is employed expedience, unified management and zero trust security are really, really >> important. I want to ask you about your tenure, gm, where coincided with the air watch expedition. And prior to that event theme, we're struggled in this space. Ana Citrix dominated your pre Gerald. You know, your former company kind of fumbling around in air watch now. Air watch, if I recall correctly from wrong was not like the number one player. Just like people are saying carbon blacks, not the number one player. Absolutely. And then you get into the VM where flywheel effect or Sanjay Putin came in and it was great leader. But I wonder if you could sort of describe the ascendancy of the end user computing business at at VM wear. And I'm curious you mentioned carbon black and you kind of replicate that with our end point cloud security, peace. There's obviously a security use case. You clearly just described it, but take us back to >> great, great, great question. So actually, I joined right when literally, maybe a month before the air watch acquisition. Right then. So a Sandy and I and the rest of the team sort of worked this. We said, Hey, listen, a watch is a phenomenal sort of mobile management and security player. We had a very good product and horizon VD I, but it was a little bit isolated, and there were others, like, say, tricks that are sort of motor head in that space. So what? The first thing we did is we have three assets. Actually, the third I said what we had a Fed rated identity asset that we had purchase, but not leverage. So we said he know what the identity really has to get coupled with. You know, the death star pulled the mobile world, so we actually took these three piece parts and started integrating it as he started integrating it. We said, You know, this actually forms a very interesting work space, and we said It's a digital work space to be sort of coined that term and started to really tight together. The experience is a user would have, whether they were in a mobile device, a physical desktop or a virtual desktop right and made that seamless. So that's when the work's based one app was born and this was probably around the 2015 time frame. So we started releasing it, and then we started to stitching together basically all the back and integrations, right, So out >> of >> this out of that was born a workspace. And so, in 2016 with the momentum of the workspace, desktop business came back because now it had it been on. We've done a lot of work on the desktop businesses. Well, we made it very competitive with Citrix. We bought volumes. We integrated that we made it actually the best media solution. The markets, with a tremendous traction by itself in the horizon space and then integrating it works with people, said You know what, I need to get that workspace. And why am I dealing with Citrix this horizon solution within workspace in a more than salts my problem. In fact, it's better in certain areas. So that sort of got momentum going around that we really built that workspace momentum. And that was, I would say, till about 2016 or so. And then we saw these three things coming up. One is Hey, employees, experience matters. We really started pouring effort into the employees experience from, you know, day one day two and beyond. And then recently, including this show, we added divided sort of Day zero and then the off boarding pieces. Well, so employees experience became sort of the lightning rod for why somebody would adopt this workspace one platform which were built by then, right, and then we added on this ability to do modern management, especially on Windows and Mac, which was really starting to take off last year completely. Darden rounded out that portfolio and handsome capability, and then we added Now zero trust model, which is which is now sort of bolstered by the acquisition of carbon black. So you can see this a set off cascading talk, full moves. But we did it in a way where, you know, it was really truly integrated. So when as we come out with carbon black now, one of the most interesting things is right when carbon black comes into the fold, we've already done the integration. We're actually going to show it on my keynote right after this, right? We're actually showing the integration between workspace one intelligence and carbon backs You There you have it. You already have an asset that's completely integrated. >> So the risk or is interesting to me as well, so as endpoint security, because much, much more importantly, no fishing is you know, the big way that people get give up credentials. Does >> any of >> this seep into machines and I ot and edge? >> Yeah, and fabulous question. >> Wonder if you could come. >> Absolutely. I think listen, be if you think about risk oars and if >> you think about >> risks at large and devices they've been largely and Windows devices and not to and blame it on Windows, I think they might accept in a fabulous job of sort of progressing windows. But by far it's the most used operating system in the enterprise, right? But Mobile is getting used there. There, you know, it's starting to make a huge starting take a large part of the real estate of the enterprise. So I think we have a unique opportunity now through the data we collect on mobile devices with workspace one using the underlying air watch technology coupled with some of the, um, you know, data that, you know, data analytics tools we have in the carbon black cloud and the way they do sort of threat analysis and, uh, and determine potential attack vectors. We have an opportunity to leverage that intelligence. And that day, the lake and that technology, coupled with the data, we have to really now build a broader sort of threat surface understanding across multiple devices, and eventually that goes into a I ot. Right. So we're actually going to be working with some of the other technologies we have in Wimmer called Paul's Right. Pulse is very interesting because they have the ability to speak multiple device protocols that nobody does. Okay, so we're gonna take advantage of them potentially to sort of be able to start to poke into devices that are attached to the office, but not quite attached to the office. In the sense they're not mainstream devices you and I would use. But indirectly, you may use it, right? So be able to sort of get a much broader view off a visibility of devices. Second is how to manage them through a combination of workspace, one impulse and third, to get the data so that we can feed it into this federated cloud of workspace one intelligence and carbon black to understand the risk. And that way you have this three prom thing, right? I >> wanna ask you a personal question. Pat gal singer was very prolific this week again. Props of in social Media, Mojo doing a selfie on stage with Craig. Job ate up. Yeah, um, doing a little morning thing, telling people how he prepares for his keynote. Yeah. So how do you prepare for your keynote. Do you like, give it for a M and hit the gym and get a job coming up right after this interview? >> I do. I I I'm not fat. That's incredibly disciplined, I think. I think it's been waking up at 4 a.m. for a long time, so I'm not that much of an early bird. But I prepare because, you know, I've been involved in the construction of the keynote. So for me, it's, um, be started work on this, probably about three months ago, because the story came together. It's very natural to me. Just like you asked me the question. You know, tell me about the evolution. It's just a very natural thing because, like telling you >> on relevant story, not just beady eye. Yeah, it's so much more now. >> It's so much more And, you know, and I've lived through this and I participated in most of the decision making, so, you know, when my head of product marketing company said, Hey, what should we do with the keynote? I said, You know, I have the storyline in mind, right? And sit on the same three or four pillars I'm talking to you about, right? How do we tell the story to the audience about what is the platform? Why should they sort of bet on it? How did they sort of deploy it, show them some real world examples and then basically sprinkling all the innovations? That sounds exciting. So? So because of that story lines always being in my head. So it's not that hard. It's just sometimes you just need to sort of a CZ. You're unstable. >> You're preparing Saul, you're part of Yeah, I was handing it to you. Nobody related it. So >> for me, I think it's just sometimes just rehearsing some of the key parts. And then, of course, the visual cues. And they >> want to slam home the big point. They go. You know, I've been looking at your career. You have to check your technologies, but also, you're pretty much been a product leader. Yeah, and your career definite. So I gotta ask you around from the big movements in the innocent. Like your perspective as a participant. This was a product leaders Well, executive in there and done that. Amazon introduced their first conference around cloud security called reinforces. Here we get Cube coverage there. It was interesting because it wasn't like a typical security conference like black hat. Definitely on our say wasn't so much I t is really about cloud security. And so Dave and I were speculating like, this is the first cloud security show. I mean, dedicated to kind of cloud security didn't say cloud security, but essentially, cloud security. >> What is >> your take on the cloud security? Because a >> little bit >> of a different view, little bit architectural change. If you gotta have the on premises, you're gonna have the cloud if things any working together, some things you're doing and security quite frankly, around isolation to, you know, working in in any environment. You're that year in the middle of it all. >> Yeah. >> What is cloud >> security and why I have a conference isn't relevant with your thoughts. >> That's a >> great question. I think you know, you see many of these trends, I think, you know, listen, many of these conferences, they provoke their thought provoking, so it forces you to think right? So when I think about cloud security now, traditionally when you think about cloud security, you would think about technologies like Cass be light cloud access service broker. You would think about encryption to means much more than I do >> all the usual stuff in the back. If he's there, other people are there. But no. >> Yeah, I mean more than my coffee. I think you know you. It's sort of you think of the the the NL unlocked to cloud securities Data center security where you think of the sort of Amazon cloud living in Amazon Data Center. And, you know, how can we protect the, you know, the data and the egress access into those cloud and in the same technology sort of apply, but to your point that you sort of just touched upon its That cloud is not living in isolation. First of all, that Amazon Cloud is connected to a whole bunch of, you know, applications that are still sitting in the data center. Right. So they were not there. Potentially not moving the Oracle database today isn't there moving some workloads to the cloud, right? That's what most most companies are. Hey, guess what? There's all these end points of the connecting the connecting both the data center in the cloud. You're not gonna proxy to the cloud to get to the data center. So there's gateways. So do me. Cloud security can't be an isolated, you know, sort of technology that companies have to sort of think about now is there Is there opportunity to leverage the cloud to manage security better and get visibility in the security environment to do security? Analytics? Absolutely. So I think to me, that's where it's going. Because security, I think, has been proven, is no longer. You know, the one sing single thing. It's just you have to do multiple things. Every time I go talk to CSO's, they tell me they got this technology. I said, Hey, wait a minute. You you have 20. Did you cut down any yet? We've got down a few, but you know, they're just nervous about cutting down too much. Because of that one piece of software >> insurance policy. They're insecure. >> They cut to the added four, >> another tool. Bullshit. I think I think the architecture will get simpler because it's way too complex, but the same time I think you have to. There's no sustenance, cloud security and network security or endpoint security, and >> maybe there's a whole new group emerging within VM where that you could add to your repertoire en Pointe computing group your end user computing. Why don't have endpoint computing? That's >> what you're holding >> is you know is all about what do we need to do for the user? Both as I t and the end user? Okay. And now he now folks like hr and so on, the securities has to be built into it, right? So much like that. I think when you go build our data centers are the public cloud and build this hybrid clouds, security is to be built into that as >> well. We'll shake our thanks for coming on and sharing your insights. A super important area. We're gonna be covering this. This is cloud to point of this end user computing. This is where the edge of the network is. That's where the people are. They are part of the edge. A thin part of the edge of a big part of the edge. You're gonna be in the middle of it will be following the attraction. Thanks for coming on. You So much for having me having played Cuba, Cuba live here in San Francisco on chopper develop the state tune from or we have two sets. Three days of wall to wall coverage, worldly in day one. Stay with us. We gotta have Michael Dell. Pat Nelson. Come on Tomorrow and a lot more guests coming onto. They stay with us. We'll be right back.

>> live from Orlando, Florida It's the que covering Accelerate nineteen. Brought to you by Ford. >> Welcome back to the Q. We air live in Orlando, Florida At Fortinet Accelerate twenty nineteen Lisa Martin with Peter Burst. Pleased to welcome back one of our alumni on ly the CEO and founder of Fortinet. Kensi. Ken, thank you so much for joining Peter and me on the Cuban. Thanks for having the Cube back at accelerate. >> Yeah, I love to be here again. Yeah, Thank you. >> So, so quick by the numbers Can Kino. This morning was awesome. Loved the music and all the lights to start four thousand attendees from forty countries. You guys now have about three hundred eighty five thousand customers globally. Your revenue and F eighteen was up twenty percent year on year. I could go on and on. Lots of partners, lots of academies, tremendous growth. Talk to us about in the evolution of security. Where are we today and why is supporting that so well positioned to help customers dramatically transform security >> First world happy to see all the partner of the cosmos were come here. And also we keep him like every year we in this program also is a great program on another side. Like I say, securities of wherever dynamic space you need to keep in landing on We see more and more people come here s o that's we'LL be happy to discuss in the new technology the new market opportunity and also the new trend on DH Also What we see is a the space is so old and I'm making Also we see a lot of people keeping come here for the training for other sins And also I love the music make make us feel young again So But I >> think one of the reasons why security is so dynamic it is you don't for example, in the server world you don't have, you know you know gangs of bad guys running around with baseball bats trying to eat your servers. In the security world, you have people trying to enable the business to be able to do more, but also people constantly trying to tear the business down. And that tension drives a lot of invention and requires a lot of innovation. How is that changing? We're driving some of the key trends and networks and network security >> Yeah, that's where like I presented this morning. Wait, You see, with more device connected, Actually motive, I Some people being connect today and eventually in few years we'LL be calm. Motive eyes on people. There also is all the five G or icy went technology you can make is connected faster, more broadly reached. And then there's a more application More data also come to the Internet. So that's all you quist tax servants. There's all additional risk We'LL have all this connection. We have all these data transfer to all these different diversity on people. So that's all security business, right? Because secure to have the address where they now walking cannot really are dresses above the connection above the speed. So we have our dressing a content layered application layer the device user layer all regionally or country lier s O. That's making the security always keeping foreign faster than the night walk in the night. He spending on the study become the biggest sector United ninety idea spending environment. That's also one time we just feel security also need a study merger convert together is not working because no longer oh now will get only kind of the speed I can activities secure, canniness and bob. They had to be working together to smart rain route. In a data, put a low risk area tow without a polluted like transfer. All this conscience on that way, see, is the two industries that emerged together. That's where Koda security driven that walk are the arson about how this kind of we see today the mobile on cloud started replacing the traditional PC, right? So about going forward, the wearable divine's all the glass and we award study replaced the mobile. You don't have the whole mobile phone the season, while they're probably in your eyes on the same piled. A smart car that's my home, the wise every single connecting way Are you walking? Like if I walking here our sins related my information on power for me so I don't have to carry innocents, so that's going for you. A few years we'LL be happy. First, security will be part of this space. How this will be going forward contrato today The mobile the cloud way also have some discussion about that one. So we need to prepare for all this because that's how fortunate being founded. That's how our culture about generation, about long career advancement. So that's where we want to make sure the technology the part already for this chance. That's what gave the use of the past benefit of leverage of connection. Same time, lower the risk >> organ has taken an approach in the marketplace of Let Me Step Back. Put it this way. We all talk about software to find everything in virtual ization, and that's clearly an important technology and important trend. Ford has taken advantage of that as well, but the stuff doesn't run. All that's offered stuff doesn't run on hamsters. It runs in hardware. Unfortunate has made taking a strategic position, and it's been a feature of your nearly twenty year history to continuously invest in hardware and open up the performance aperture. Increase the size of the bucket of that hardware. How is that? Both altered your ability to add additional functionality, get ahead of the curve relative to competition, but also enabled your ecosystem to do a lot of new and interesting things that we're not seeing on other another network security companies? >> Yeah, that's why I totally agree with you. Israeli howto unable the past ecosystem for everybody playing a space for the partners of his provider, carrier enterprise, on the photo leverage technology benefit. More broadly, Cosmo base is very important. That's where we feel like a sulfur cloud. They do study in kind of a change, a lot of sense. But you also need a balance among clothes. Suffers were important, but also the hardwork also very important. All right, so that's the hybrid. More post the power on the sulfur. Both the cloud at age both have equal equal weight. Equally important, going forward How to leverage all this post is also also kind of very important for the future growth of future trend Another So you also can see like a mission. Uh, will you have the immersive device? We'LL have some, like security applied in tow Storage in that work in small Sadie, you also need a bad lie. Security be part of it. No, just security. I don't cop as a cost of additional Whatever process are all since, But you know, once you make it secure to be part ofthe like we mentioned a security for even that Working security driven like a future like a wearable device or the other since without it will be huge ecosystem going forward. That's where is the chip technology you can. Bad. We just saw Fervor is also additional servants. We can all walk in together. So that's where we want to look at the whole spectrum. There, make sure different part all can walk in together on also different technology. No, just limiting some part of it. I make sure the faux technologists face hole. Attack service can be a poor tag. And also we can leverage for the security of the high table addition. Opinions? You know, this conducted a war. >> This is what you're calling the third generation of Security? >> Yes, there's more. You for structure security. That's the whole security compared tto first dinners and second generation is our security just secured himself right. So you don't involve with other night walking star recharge the infrastructure? No, because Because they view everything you inside the companies secure You only need a guard at the door This Hey, who has come here? Anything inside I'll find But with today all the mobile pouring on Devise all the data everywhere Go outside the company you need to make sure security for all of the data. So that's the new trend. So now the border disappeared. So it doesn't matter. You said the company or not, is no longer secure anymore because you can use the mobile, the access rights o outside. All people can also come here with data also go out. So that's where the infrastructure security neither give or imposing their work inside on points. I under the cloud of the age and all this a different device on the diversity. Why? So you're even your mobile phone? Hi! Still working together. So it's a much bigger before structure. Much bigger are traceable space. Now that's making secure, more exciting. >> Well, we have gotten used over the past twenty years of building applications that operate on somebody else's device, typically a PC or mobile phone. And we've learned how to deal with that. You're suggesting that we're actually going to be integrating our systems with somebody else's systems at their edge or our edge on a deeply intimate level and life and death level. Sometimes on that, obviously, place is a real premium on security and networking whatnot. So how does the edge and the cloud together informed changes and how we think about security, how we think about networking, >> That's where, like I think age and a cloud they each complaint. Different role, because architecture. So the cloud has a good C all the bigger picture. They're very good on the provisioning. There could archiving cloud, also relatively slow, and also you can see most of data generated and age. That's where, whether you're immersive device, all your mobile, whatever ages were we called a digital made physical, and that's all the people in Device Connect. So that's where, like a seven eighty percent data, Carrion a probably never traveled to the club. They need a processed locally. They also need have the privacy and autonomy locally and also even interactive with other eighty vice locally there. So that's what we see is very important. Both the cloud on age security can be addressed together and also celebrity of architecture, that I say the cloud is good for detection so you can see a something wrong. You can cry the information, but the age new market on the provisions, because prevention need to be really time needed back, moreover, quickly because a lot of application they cannot afford a late Nancy like where do the V I. R. Even you slow down in a microsecond. Pickle feet is the famous signals. You also see the also drive a car. If you react too slow, you may hear something right the same scene for a lot of harder. Even you. Commerce, whatever. If you not response picking out within a half second, people may drop the connection. The memos are married, so that's what the late and see the speed on DH that's making the club play there at all into all this management on their age, playing hero in a really kind on Barlow. Ladies, you're really kind reaction there. So what? That's where we see the both side need to play their role on important transposed market. You said that just a one cloud, which I feel a little bit too hard right now. Try to cool down a little bit of our same age. Also, we see a very important even going forward what I been a bad security in age >> with this massive evolution that you've witnessed for a very long time. As the head of forty nine last nearly twenty years EJ cloud. How how dramatically technology changes in such a short period of time. I'm curious. Can How has your customer conversations evolved in terms of, you know, ten years ago were you talk ng more to security professionals? And now are you talking more to the C suite? As security is fundamental? Teo Digital transformation and unlocking tremendous value in both dollars in society impact has that conversation elevated as security has changed in the threat landscape has changed. >> Yeah, they do go to the board level, the CEO level now compared to like a ten, twenty years ago. Probably gaiety people maybe see so level, because security become probably the most important part of it. Now they keep you got a high high percentage that ikey spending there because when we connect everything together, we can make all the people all this business together to be on the connection. That's where security handled up, right? So that's where we see security studying kind of more. You hope me more important now. But another side, also the space also changing over quick. So that's where we always have to learn it. Woman engaged with Cosmo partner here. That's where this event is about way keeping less into what's the issue they have, how we can help the dress. All these security really the usual. Some even be honest security. Go to like a connection you for structure, some other, like architectural design, whatever their penis model there. So that's all we're very important on. Like I said, security space we need to keep in Lenny every day. Even I spent a few hours a day to Lenny. I You don't feel ready? Can K child? Oh, they >> said, It's a very dynamic world security world. >> You have our dynamic, the knowledge base, the technology refreshed quickly. Way always had to be Len have training. That's where he also see Try to position forty Niners lending company. So that's where we all for the because training program and all the train is afraid for partner for customers. All this kind is really it's a big investment. That's where a lot of people say, Oh, how can you? You've asked more in the training. You said of all come better. You must move your marketing. I say journeys of over a long term benefit. When people get trained, they also see Hey, what's the pants technology? So that's where a lot of organization, a lot of investment, really looking for. How five years here come benefit of space can benefit. The car's my partner, so that's all we see. Training's far long time measurement see modern technology. >> So can you've talked in the keynote? You've talked in the Cube about how networking security come together on how, as they move forward, they're going in form. Or they'LL have an impact on business and have an impact and other technologies. There's a lot of technology change when you talk to network in professional or even your own employees. What technologies out there do you think are going to start impacting how security works? Micro services containers? Are there any technologies that Ford that's looking at and saying, We gotta watch that really closely and that networking professionals have to pay more attention to. I >> have to say pretty much all of them, right? So all these Michael, all this contender technology, micro segmentation, according computing, the immersion lending all this is all very important because security has deal with all this different new technology application on like it was all this a huge, competent power raised on the cost lower ball corner computer. And maybe some of the old technology may not really work any more for some additional risks. Like where the equipment can be break by cute from the computing or some moderate eventually can also kind of take over. All this country is always we tryto tryto learn, tryto tried. Okay, chop every day. Hey, that that's what I say is that's so exciting. Keep you wake up, Keep your Lenny everyday, which I enjoy. But at the same time, there's a lot of young people they probably even even better than us to catch the new technology. >> Oh, no. Oh, no, no, no. >> Yeah. Somehow, my kids can play the fool much greater than mere. That's always the way >> we want to thank you so much for joining Peter and me on the kid this afternoon for having the Cube back at forty nine. Accelerate and really kind of talking about how you guys are leading in the space and we're gonna be having more guests on from Fortinet. And your partner's talking about educate ecosystems and technology that you talked about in your keynote. So we thank you again for your time. And we look forward to a very successful day here. >> Oh, thank you. Thank you very much. You enjoy all this programme for many years. Thank you. >> Excellent. We love to hear that. We want to thank you for watching the Cube for Peter Burress. I'm Lisa Martin. You're watching the Cube. >> Thank you.